UNITED STATES
SECURITIES AND EXCHANGE COMMISSION

WASHINGTON, D.C. 20549

 

FORM 10-K

(Mark One)

þAnnual report under section 13 or 15(d) of the securities exchange act of 1934

þAnnual report under section 13 or 15(d) of the securities exchange act of 1934

 

For the fiscal year endedDecember 31, 20172020

 

¨Transition report under section 13 or 15(d) of the securities exchange act of 1934

¨Transition report under section 13 or 15(d) of the securities exchange act of 1934

 

Commission file number 0-22196001-35774 

 

INNODATA INC.

(Exact name of registrant as specified in its charter)

Delaware13-3475943
 (State or other jurisdiction of(I.R.S. Employer Identification No.)
incorporation or organization) 
  
55 Challenger Road 
Ridgefield Park, New Jersey07660
 (Address of principal executive offices)(Zip Code)
  

(201) 371-8000

 (Registrant's

(Registrant's telephone number)

 

Securities registered under Section 12(b) of the Exchange Act:

 

Title of Each Classeach classTrading Symbol(s)Name of Each Exchangeeach exchange on Which Registeredwhich registered
Common Stock $.01 par valueINODThe NasdaqNASDAQ Stock Market LLC
Preferred Stock Purchase RightN/AThe Nasdaq Stock Market LLCN/A

 

Securities registered under Section 12(g) of the Exchange Act:None

 

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.

Yes¨Noþ

 

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Exchange Act. Yes¨Noþ

 

Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the past twelvepreceding 12 months (or for such shorter period that the Registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. YesþNoo¨

 

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).    Yes  þ    No ¨

Indicate by check mark if disclosure of delinquent filers in response to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of Registrant's knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K.þ

 

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, or a non-accelerated filer.filer, a smaller reporting company, or an emerging growth company. See definitiondefinitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company” and large accelerated filer”“emerging growth company” in Rule 12b-2 of the Exchange Act.

 

Large accelerated fileroAccelerated fileroNon-accelerated filer  oSmaller reporting company  þ

Large accelerated filer ¨      Accelerated filer ¨      Non-accelerated filer þ      Smaller reporting company þEmerging growth company¨

 

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.¨

Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal control over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its audit report. ¨

 

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).

Yes o¨ No þ

 

The aggregate market value of the registrant’s common stock held by non-affiliates of the registrant (based on the closing price reported on The Nasdaq Stock Market on June 30, 2017)2020) was $43,073,987.$29,436,447.

 

The number of outstanding shares of the registrant’s common stock,Common Stock, $.01 par value, as of March 9, 20188, 2021 was 25,877,454.25,859,483.

 

DOCUMENTS INCORPORATED BY REFERENCE

 

Portions of the Registrant’s definitive proxy statement for the 20182021 Annual Meeting of Stockholders are incorporated by reference in Items 10,11,12,13 and 14 of Part III of this Form 10-K.

 

 

 

 

INNODATA INCINC.

Form 10-K

For the Year Ended December 31, 20172020

 

TABLE OF CONTENTS

 

  Page
 Part I 
Item 1.Business14
Item 1A.Risk Factors1013
Item 1B.Unresolved Staff Comments2126
Item 2.Properties2226
Item 3.Legal Proceedings2226
Item 4.Mine Safety Disclosures2226
   
 Part II 
Item 5.Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities2327
Item 6.Selected Financial Data2427
Item 7.Management’s Discussion and Analysis of Financial Condition and Results of Operations2427
Item 7A.Quantitative and Qualitative Disclosures about Market Risk3935
Item 8.Financial Statements and Supplementary Data4035
Item 9.Changes in and Disagreements with Accountants on Accounting and Financial Disclosure4035
Item 9A.Controls and Procedures4035
 Management’s Annual Report of Management on Internal Control over Financial Reporting4036
Report of Independent Registered Public Accounting Firm
Item 9B.Other Information4136
   
 Part III 
Item 10.Directors, Executive Officers and Corporate Governance4237
Item 11.Executive Compensation4237
Item 12.Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters4237
Item 13.Certain Relationships and Related Transactions, and Director Independence4237
Item 14.Principal AccountingAccountant’s Fees and Services4237
   
 Part IV 
Item 15.Exhibits, Financial Statement Schedules4237
Item 16.Form 10-K Summary38
   
Signatures4338

 

2

 

 

PART I

Cautionary Note Regarding Forward-Looking Statements

 

Disclosures in this Annual Report on Form 10-K (this “Report”) contain certain forward-looking statements includingwithin the meaning of Section 21E of the Securities and Exchange Act of 1934, as amended, and Section 27A of the Securities Act of 1933, as amended. These forward-looking statements include, without limitation, statements concerning our operations, economic performance, and financial condition. These forward-looking statements are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. The wordsWords such as “project,” “head start,“believe,"believe," "expect,"“expect,” “can,” “continue,” “could,” “intend,” “may,” “should,” "anticipate," "indicate," "point to," “forecast,“will,” “anticipate,” “indicate,” “predict,” “likely,” “goals,“estimate,“optimistic,“plan,“foster,“potential,“estimate”or the negatives thereof, and other similar expressions generally identify forward-looking statements, which speak only as of their dates.statements.

 

These forward-looking statements are based largely on ourmanagement’s current expectations, assumptions and estimates and are subject to a number of risks and uncertainties, including, without limitation, the expected or potential effects of the novel coronavirus (“COVID-19”) pandemic and the responses of governments, the general global population, our customers, and the Company thereto; that contracts may be terminated by clients; projected or committed volumes of work may not materialize; continuing reliance on project-based work in the DDS segment and the primarily at-will nature of such contracts with our Digital Data Solutions clients and the ability of these clients to reduce, delay or cancel projects; the likelihood of continued development of the markets, particularly new and emerging markets, that our services support; continuing Digital Data SolutionsDDS segment revenue concentration in a limited number of clients; continuing Digital Data Solutions segment reliance on project-based work;potential inability to replace projects that are completed, canceled or reduced; our dependency on content providers in our Media Intelligence SolutionsAgility segment; difficulty in integrating and deriving synergies from acquisitions, joint venture and strategic investments; potential undiscovered liabilities of companies and businesses that we may acquire; potential impairment of the carrying value of goodwill and other acquired intangible assets of companies and businesses that we acquire; changes in our business or growth strategy;strategy, such as our re-design of our solutions and product portfolio in 2019; a continued downturn in or depressed market conditions;conditions, whether as a result of the COVID-19 pandemic or otherwise; changes in external market factors; the ability and willingness of our clients and prospective clients to execute business plans whichthat give rise to requirements for our services; changes in our business or growth strategy; the emergence of new, or growinggrowth in existing competitors; various other competitive and technological factors; the Company’s use of and reliance on information technology systems, including potential security breaches, cyber-attacks, privacy breaches or data breaches that result in the unauthorized disclosure of consumer, client, employee or Company information, or service interruptions; and the risks discussed in Part I, Item 1A. “Risk Factors” included in this Report, “Part II, Item 7. “Management’s Discussion and Analysis of Financial Condition and Results of Operations,” and other risksparts of this Report and uncertainties indicated from time to time in our other filings that we may make with the Securities and Exchange Commission.Commission (the “SEC”).

 

Our actual results could differ materially from the results referred to in the forward-looking statements. In light of these risks and uncertainties, there can be no assurance that the results referred to in the forward-looking statements contained in this Form 10-K will occur.occur, and you should not place undue reliance on these forward-looking statements. These forward-looking statements speak only as of the date hereof.

 

We undertake no obligation to update or review any guidance or other forward-looking information,statements, whether as a result of new information, future developments or otherwise.otherwise, except as may be required by the federal securities laws.

 


Item 1.Business.

Item 1. Business.

 

Business Overview

 

Innodata Inc. (NASDAQ: INOD) (including its subsidiaries, the “Company”, “Innodata”, “we”, “us” or “our”) is a global digitaldata engineering company. We solve complex data challenges using artificial intelligence (AI) and human expertise.

We provide large-scale data annotation services and platforms to companies who require high-quality data for training AI and machine learning (ML) algorithms. We also provide AI/ML-based solutions company. to help companies apply AI/ML to real-world problems relating to analyzing and deriving insights from documents. For industry-specific, document-intensive industry use cases, we provide AI-augmented software-as-a-service (SaaS) platforms and discrete managed services.

Our platforms and services are powered by Goldengate, our proprietary AI/ML platform, as well as other technologies we have developed. In addition, we bring to bear 3,500 + employees spanning nine countries with expertise in data pertaining to many professional fields. Our hybrid approach of using AI/ML in conjunction with human experts enables us to deliver superior data quality with even the most complex and sensitive data.

We developed our capabilities and honed our customer- and quality-centric culture progressively over the last 30 years creating high-quality data for many of the world’s most demanding information companies. Approximately five years ago, we formed Innodata Labs, a research and development center, to research, develop and apply machine learning and emerging AI to our large-scale, human-intensive data operations. In 2019, we began packaging the capabilities that emerged from our R&D efforts in order to align with several fast-growing new markets and help companies use AI/ML to drive performance benefits and business insights. We anticipate this strategy will enable us to accelerate growth.

Market Opportunities

Data Annotation

Companies across industry verticals are increasingly seeking to develop AI-based applications for an ever-increasing variety of use cases such as self-driving cars, surveillance systems, automated medical diagnostics, digital assistants and chatbots and contract review. These applications depend upon high-performing AI algorithms in areas such as speech recognition, image recognition, and text recognition.

Unlike traditional computer applications that are programmed in languages like Python and Java to tell computers what to do, AI applications can be created with little to no programming. Instead, AI applications are trained with large quantities of input data and expected output data. Leveraging such data, the AI application learns on its own from the data itself through a series of regressions. Developing high-quality training data is critical for the AI to perform correctly, but often requires technology and skilled human resources that data science teams lack. Moreover, developing high-quality data takes up 80% of the time for most AI and ML projects.1

We train AI algorithms for social media companies, robotics companies, financial services power leading information products and online retail destinations around the world. Our solutions help prestigious enterprises harness the power of digital data to re-imagine how they operate and drive performance. We serve publishers, media and information companies, digital retailers, banks, insurance companies, government agencies and many other industries. Foundedothers, working with images, text, video and audio. Data sciences teams seek partners that can perform data preparation functions for them at large-scale and at high quality, while using automated tools to minimize cost. Moreover, as AI projects become more specialized and mission-critical, data preparation is becoming increasingly complex, requiring deep domain knowledge and an infrastructure in 1988,which data security is assured. We believe that Innodata is ideally situated to be such a partner.

1 Cognilytica Research, Data Engineering, Preparation, and Labeling for AI in 2019 (January 31, 2019)


We utilize a variety of leading third-party image and video annotation tools. For text, we compriseuse our proprietary text annotation platform that incorporates AI to reduce cost while improving consistency and quality of output. Our proprietary text annotation platform features auto-tagging capabilities that apply to both classical and generative AI tasks. It also encapsulates many of the innovations we have conceived of in the course of our 30-year history of creating high-quality data. We are developing a teamnew version of 5,000 diverse people in eight countries who are dedicated to delivering servicesour text annotation platform for customer use which we anticipate will be a source of competitive differentiation and solutions that help the world embrace digital data as a means of enhancing our lives and transforming our businesses. ​​potential SaaS licensing revenue.

 

The Company operatesAI data training market is estimated at $1.9 billion this year and is expected to grow to $3.2 billion by 2023,2 essentially proxying the enormous growth expected in three reporting segments: Digital Data Solutions (DDS), Innodata Advanced Data Solutions (IADS) and Media Intelligence Solutions (MIS)AI overall ($18 billion in 2020, $44 billion in 2024, a 24% CAGR).

1

Digital Data Solutions (DDS) Segment3 Similarly, the global data annotation tools market was valued at $695 million in 2019, projected to reach $6.5 billion by 2027, which is a CAGR of 33%.4

 

Our DDS segment providesAI/ML Solutions

We also provide AI/ML solutions to digital retailers, information services companies publishersthat intensively process textual data and enterprises that haveseek to obtain the benefits of AI/ML technologies without having to develop AI/ML engineering capabilities in-house. For such companies, we often integrate one or more of the following broad business requirements: development of digital content (including e-books); development of new digital information products; and operational support of existing digital information products and systems.our pre-trained text processing algorithms as a foundation for an overall solution. Our algorithms are accessible as microservices via application programming interfaces (APIs), enabling easy integration.

 

ManyIn conjunction with AI/ML solutions, we often provide a range of data engineering support services, including data transformation, data curation, data hygiene, data consolidation, data compliance, and master data management.

Our customers span a diverse range of industries and a wide range of AI use cases, benefiting from the short time-to-value and high economic returns our clients are driving or are respondingAI/ML solutions provide.

The AI solutions market is expected to rapidgrow at a 24% CAGR reaching $44 billion in 2024. The document analytics market - a subset of the overall AI solutions market - is also fast-moving and fundamental changesdynamic, expected to grow at a CAGR of 48% from 2020 to 2027, reaching $12 billion by 2027.5 Meanwhile, overall enterprise AI spend that is projected to reach $53.06 billion by 2026, registering a CAGR of 35.4% from 2019 to 2026.6

AI/ML Industry Platforms

Our industry platforms address specific, niche market requirements that we believe we can fulfill in the way end users discover, consumelarge part with our AI/ML technologies. We deploy these industry platforms as software-as-a-service (SaaS) and create published information. For some of our publishingas managed services. To date, we have built an industry platform for medical records data extraction and information services clients, this means transforming information products from print to digital; for others, it means migrating already-digital products from web-only distribution to multiple-channel distribution that includes mobile and tablet devices and incorporates mobility, social platform and semantic search;transformation (which we brand as “Synodex®”) and for others still, it means re-tooling pure search-based information products into workflow-embedded analytical tools that combine content with software to enable context-aware decision-making;marketing communications/public relations news distribution and for a select number of our information services clients, it means embracing the content-as-a-service model to integrate content with other tools, applications and data. Each of these transformations requires shifts in products,monitoring (which we brand as well as the technology and the operations that support them.

For our enterprise publishing clients, changes in the way end users discover, consume and create published information often necessitates replacing old processes and technologies that generated static, whole documents with new processes and technologies that enable content to reside as modular components which are re-combined dynamically to create up-to-date, product-specific assembly guides, engineering diagrams/schematics, compliance documentation, field operations guides and clinical documentation destined for simultaneous access on the web, from PCs, tablets and smartphones.

By blending consulting, technology and operations sourcing with deep domain expertise, we provide measurable outcomes for publishing companies, information services companies and enterprises through business transformation, accelerating innovation and efficient operations.

Information Product Development

We help our clients develop high-value information products. Our clients include four of the ten largest information industry companies in the world, spanning financial, legal, healthcare and scientific information. Information and publishing is a $1.6 trillion industry consisting of more than 7,000 publishers, information providers and software service firms worldwide. Many of our clients specialize in the scientific, technical and medical (STM) area (estimated revenues of $137.4 billion) and the legal and regulatory (L&R) area (estimated revenues of $22.7 billion)1“Agility PR Solutions”).

 

 

2 Cognilytica Research, Data Engineering, Preparation, and Labeling for AI 2020 (January 31, 2020)

3 IDC, Worldwide Artificial Intelligence Systems Spending Guide, September 2019.

4"Data Annotation Tools Market to 2027 - Global Analysis and Forecasts by Type ; Annotation Type ; End-user" (ReportLinker, March 2020).

15 Outsell Inc. (October 4, 2017). “Information “Document Analytics Market by Product Type (Solution and Services), Deployment Type, Industry Outlook 2018 – All Data, Nothing But Data.”Vertical (BFSI, Government, Healthcare, Retail and ecommerce, Manufacturing, Transportation), Organization Size, and Region - Global Forecast to 2027” (Meticulous Research®, December 2020)

6 Allied Market Research, Enterprise Artificial Intelligence (AI) Market Outlook-2026 (2020)

 

2


Both STM and L&R publishers make some or all of their revenues from the sale of information products created from the primary and secondary data produced by professionals and researchers (in the case of STM) or courts, legislatures, administrative bodies and rule-making institutions (in the case of L&R).

We enable our clients to rapidly develop new digital products without direct investments in staff, facilities and technology. We embrace agile development methodologies that provide the benefits of early solution visualization and an iterative development process that spans content, technology and user interface development. We use a combination of onsite project management, onshore solutions architecture and offshore globally distributed teams of developers, analysts and subject-matter experts.

For example, a leading legal publisher sought to develop a new digital product that would provide lawyers and compliance officers a workflow tool for rule checking, rapid research and fact checking. The new digital tool needed to be accessible via laptops, smart phones and tablet devices. Moreover, it needed to be updated daily to maintain pace with rapid regulatory developments (it was destined to replace a printed loose-leaf series that was updated only monthly). Our technology architects, developers and content analysts designed and implemented the new digital tool within budget and on schedule. Using the new digital tool, lawyers and compliance officers can now confidently react faster to their clients’ increased regulatory burdens with up-to-date information.

For another leading global publisher, we developed an eReader application designed specifically for complex professional reference material. The publisher saw an opportunity to increase sales by re-publishing its printed reference works as e-books, but was unable to market them as e-books because existing eReader applications were built for simple fiction and trade books. We developed an eReader application for the client that changed this – it enabled advanced search, linking and cross-references to external sources, subscriber annotations, frequent textual updates and a host of other functions the publisher required in order to distribute its complex reference books as e-books over the iPad® as well as Android® and Windows-enabled mobile devices.

Operational Support

We help our clients significantly lower the cost of maintaining their high-value information products, applications and systems. Clients for which we perform such services include five of the top ten leading legal, tax and regulatory information providers, three of the top ten credit and financial information providers, and four of the top ten scientific, technical and medical information providers. Relative to information products, our focus is on the underlying “content supply chain” activities that are necessary to maintain the product. These activities often include content aggregation; extraction; encoding; indexing and abstracting; fabrication; and distribution. We deliver these activities on an outsourced basis.

For example, for an $8 billion leading provider of financial and news information, we aggregate public source documentation from a variety of government agencies, which we transform, analyze and extract in order to support a real-time, high-value information product.

For a leading wholesale textbook distributor, we provided support and maintenance for its digital bookSynodex industry platform including its customizable bookshelf and eReader applications and its conversion and fulfillment processes.

Digital Content Supply Chain Strategy

We work with clients at a strategic business and technology level to address business process and technology challenges related to digital content supply chain optimization and strategy. By aligning operations and technology with business goals, we help businesses accelerate new product development and introduction; control cost; consolidate and leverage technology investment; and obtain benefits of scale.

3

For a multinational information services company, we worked in conjunction with the client’s internal teams to design new content architectures and implement new content technologies that enabled the client to migrate its operations away from process and technologies designed primarily for print output to new processes and technologies that were designed around the nature of the content itself and supported multiple simultaneous delivery channels.

A global information company had acquired two businesses that each collected, processed and managed some of the same public law content. The company recognized the opportunity to reduce cost by consolidating the processing of this overlapping content. To accomplish this cost savings, we implemented a new, consolidated workflow system using Alfresco and jBPM which provided a common framework for content reuse, while enabling content enrichment processes to be performed by external and internal resources in a fully managed environment.

For a publisher of legal treatises and practice guides and provider of on-demand learning, we created a future-state vision of operational workflows required to support an increasing array of technologies and online products. This future-state vision included recommendations regarding process improvements and new technologies.

Innodata Advanced Data Solutions (IADS) Segment

Many enterprises are embracing new digital information technologies and workflow processes within their operations in order to improve internal decision-support systems. We formed our IADS segment in mid-2011 to design and develop new capabilities to enable clients in the financial services, insurance, medical and healthcare sectors to improve decision-support through digital technologies. We believe that by creating and commercializing innovative business strategies and technology solutions we will be able to accelerate our growth and reduce our revenue volatility.

IADS operates through two subsidiaries: Synodex and docGenix. As of December 31, 2017, we owned 91% of Synodex and 94% of docGenix.

The main focus of the Synodex business is the extraction and classification of data from unstructuredtransforms medical records into useable digital data organized in an innovative way to provide improvedaccordance with our proprietary data service capabilities for insurance underwriting, insurance claims, medical records management and clinical trial support services. Synodex has developed and deployed its APS.Extract® product for specific use with life insurance underwriting and claims.

models or client data models. At the end of 2017,2020, we had 20 clients utilizing our Synodex had 11 clients,platform, including RGA Reinsurance Company, the principal operating subsidiary of Reinsurance Group of America, Incorporated (NYSE: RGA), one of the top 10 largest providers of life reinsurance in the world according to A.M. Best, and John Hancock Insurance, the insurance operating unit of John Hancock Financial (a division of Manulife) and one of the largest life insurers in the United States. SynodexAs we further integrate AI into the platform, we aim to address the needs of the healthcare sector, which is engagedincreasingly seeking to search, analyze, and interpret vast volumes of patient data, improve clinical documentation and make computer-assisted coding more efficient. The global artificial intelligence (AI) in business discussionshealthcare market is forecast to reach a market size of $62 billion by 2027, up from $3 billion this year, with other reinsurance companiesa CAGR of 43.6%.7

Our Agility industry platform provides marketing communications and insurance carrierspublic relations professionals with the ability to target and distribute content to journalists and social media influencers world-wide and to monitor and analyze global news (print, web, radio and TV) and social media. Agility is now ranked by software review site G2 Crowd as meeting the requirements of customers better than its two largest competitors that have expressed interestcombined revenues of over $1 billion.8 Agility operates in utilizing its services.the $4.5 billion media intelligence solutions market.9

 

The main focus of the docGenix business is the extractionCompany’s operations are presently classified and classification of data from unstructured legal documentsreported in order to improve an organization’s ability to analyze documentationthree reporting segments: Digital Data Solutions (DDS), Synodex and feed actionable data to downstream applications.Agility.

Competitive Strengths

Our Data Quality

 

We offer docGenix servicesbelieve we achieve industry-leading data quality by leveraging our technology, our large staff of human experts, and the culture we have cultivated over many years of providing high-quality data to banks and hedge funds. One of our clients, a large New York-based global investments company party to more than 5,000 derivative contracts, utilizes the docGenix service and software platforms to monitor and react to market changes and counterparty and collateral changes and to comply with increasing regulatory requirements. Prior to utilizing docGenix, these were slow and resource-intensive activities because contract creation, storage and retrieval processes were all still paper or image based. Using docGenix’s system, complex derivative contracts are transformed into machine readable, computer-addressable data that is down-streamed to risk collateral and other mission-critical systems, and users can perform multi-dimensional, complex queries instantaneously.most demanding customers.

 

4

Media Intelligence Solutions (MIS) SegmentFor the past five years, we have been designing and refining our approach for combining human experts and AI to produce large-scale, highly accurate data. In our approach, AI networks automatically perform much of the required processing and human experts perform processing that the AI cannot perform at a high level of confidence. The human output is fed back into the AI networks, which, as a result, “learn” and become “smarter” over time, achieving progressively greater levels of automation while maintaining the highest levels of quality. (See “Our Technology”, below.)

 

Our MIS segment operates through our Agility PR Solutions3,500+ experts have deep domain knowledge in a wide diversity of data domains. They are selected on the basis of data acumen, analytical ability, and Bulldog Reporter subsidiaries. In December 2016, we rebranded the MediaMiser and Agility PR Solutions products under the name Agility PR Solutions.deep domain proficiency. (See “Our Domain Experts”, below.)

 

Agility Illuminate (formerly knownOur culture of quality is critical to achieving and sustaining high data quality. Our culture has been cultivated over our decades of experience performing data-related tasks for leading global companies, including the four largest global information companies with which we have 10-plus year relationships building and maintaining many of their leading data products.

7 Artificial Intelligence In Healthcare Market By Offering (Hardware, Software), By Technology (Machine Learning, Context-Aware Computing, Natural Language Processing, Computer Vision), By End-Use (Hospitals & Healthcare Providers), and Region Forecast To 2027 (Reports and Data, January 2021)

8 https://www.agilitypr.com/wp-content/uploads/2021/03/g2-compare-agility-cision-meltwater-210312.pdf

9 Burton-Taylor, Media Intelligence and public Relations Software/Information Global Share & Segment Sizing 2020 (May 2020)


We maintain independent quality assurance centers that comply with and are certified to the ISO 9001:2008 quality management system standards.

Our Domain Experts

We have over 3,500+ employees with deep data domain expertise in various fields, including law, sciences, health, finance, and technology. Many of them hold advanced degrees. They process data in over 25 languages. Most work from our global operations centers in India, Israel, Germany, Sri Lanka and the Philippines. For annotating complex or sensitive data, our expert staff provides an attractive alternative to the crowdsourced labor pools utilized by many of our competitors typically for mundane tasks. They are especially well-suited for high-context data, such as Agility Enterprise) provides media monitoringlegal contract classification, medical images, medical records, and analysis solutionsscientific and professional serviceslegal literature.

Our Technology

Over the past four years, we have built a technology infrastructure that automates complex data annotation and other data engineering tasks. Our technology infrastructure combines advanced dataflow, deep learning (a branch of AI), and purpose-built applications used by human experts, which we refer to several Fortune 500 companiesas “workbenches”. This infrastructure enables us to perform data annotation and Canadian government institutions,other data engineering tasks at progressively higher levels of efficiency without compromising quality as it continuously learns from human experts.

Our proprietary, state-of-the-art Goldengate platform is our core AI technology stack. Goldengate accepts a wide range of documents –including images, PDFs, and web copy – and performs a series of cognitive tasks to extract intelligence and create analytical data that people can use for generating inferences and powering analytical applications. It serves up no-code AI with transfer learning built on generative language models we have developed over the past five years of deploying industrial deep neural networks. Goldengate serves as the foundational technology for the AI projects we perform for customers, as well as small-the AI-under-the-hood that powers our data annotation platform and medium-sized businesses.our industry platforms. One of the main benefits of the platform is that it’s “no-code”, so it doesn’t require a large number of data scientists to build models or require a data science platform to orchestrate models and update models. Using Goldengate in combination with our SMEs, we are able to build high-performing, cutting-edge models that address real-world problems. Our 2021 journey is to further AI-enable Synodex, Agility Enterprise enables companiesand our data annotation platform using Goldengate; in 2022, we intend to reducecommercialize it further as both a customer-facing technology and as the time and effort required to extract, analyze and share valuable business intelligence from traditional and online media sources.engine under other potential industry solutions.

 

Goldengate functionality can be consumed as domain-specific and task-specific microservices each of which performs a discrete data-related task automatically. Each AI microservice may be invoked by the dataflow via a RESTful API. Many complex data problems can be solved with a combination of these microservices. Capabilities include deep sequence labelling, categorization, segmentation and sequence-to-sequence mapping. For each cognitive task an AI microservice performs, it provides a confidence score. A confidence score at or above an established accuracy threshold means no human expert review is required. A confidence score below an established accuracy threshold means human expert review is required.

When expert review is required, the dataflow automatically routes data to an appropriate human expert. Our human experts use workbenches that enable them to quickly and efficiently review the data and make judgements. The workbenches then retroactively feed back the expert-reviewed work into Goldengate’s deep neural network, enabling it to learn and become smarter. This feature is commonly known as “human-in-the-loop”. It results in continuous, predictable improvement and progressively greater levels of automation.


To support our Agility Illuminates’s proprietary technologyindustry platform, monitors, aggregates, analyzeswe have built a fully scalable, cloud-based infrastructure that powers a SaaS experience for global clients on a 24/7 basis. It includes (i) an AI/ML-powered big data media intelligence platform that indexes two billion media items per year, powering media monitoring, media enrichment, and distributes summariesmedia database APIs; (ii) a full targeting workflow platform that integrates media targeting, content curation, content distribution, integrated newswires, and a newsroom; (iii) a comprehensive database of coverage from more than 200,000 content sources including traditional and digital media. The platform includes a powerful sentiment analysis engine that identifies whether opinions expressed in a particular document are positive, negative or neutral.

Increasingly, organizations seek to quantify the impact of public relations (PR) and communications activities and to understand what is being said about them across traditional and digital media. Social media has also dramatically changed how organizations manage and respond to crisis. Organizations need to respond quickly to negative customer feedback or coverage and track ongoing conversations in order to protect their brand and reputation. Agility Illuminate, with its powerful analytics and human augmented analysis and reporting, is designed to fit these needs.

Agility Connect is aone million global media contact databaseinfluencers and email distribution platform, and Agility Capture provides additional self-servicejournalists; (iv) a media monitoring and analytics capabilities. We acquired these two Agility products from PR Newswire in July 2016. Together with Agility Illuminate, these products enable Agilityengine; and (v) a workflow platform for media database research combining AI and machine learning to offer selfstreamline research workflows for discovery and full-service solutions that address the entire communications life cycle – from identifying influencers, amplifying messages, monitoring coverage, to measuring impact.maintenance of our database.

 

Bulldog Reporter is a news aggregation serviceTo support our Synodex intelligent automation platform, we have built technologies for the PRtransforming imaged medical records and corporate communications professionals. Bulldog Reporter publishes a well-known daily e-newsletter, the Daily Dog. In addition, it offers a paid subscription service focused specifically on theHL7/FHIR electronic health records (EHR) systems into digital data conforming to proprietary insurance medical data dictionaries that span diseases and impairments, diagnostic tests, pharmacology and support industry a daily e-newsletter—Inside Health Media—that provides a health-related media list and media intelligence services by leveraging the data from Agility platform. Bulldog Reporter also manages a PR industry awards program—the Bulldog Awards—which recognizes PR and communications professionals in categories including corporate social responsibility, media relations, digital and social marketing, not-for-profit activity and overall outstanding PR performance.

With considerable consolidation and slowing growth in the overall media intelligence market, Agility PR Solutions is carving out a niche with a focus on influencer targeting, advanced media analytics and editorially enriched full-service options that provide context and clarity that automated solutions alone cannot provide. This focus on technologystandard codes such as ICD-10 as well as customer service differentiates Agility PR Solutions fromrules engines for processing, analyzing and displaying the clippings-origin and self-service monitoring competitors in the market.digital data.

Our Infrastructure

 

Our Global Operations

infrastructure supports a range of strategies to suit our clients’ requirements for data security, compliance, scalability and reliability. We providehost data and applications in our services using a globally distributed workforce utilizing advanced technologies that automate portions ofown data centers at our process and help ensure that our work product is highly accurate and consistent.

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Our deliveryoperations centers, in Asiaour clients’ data centers, and on third-party cloud services that provide the benefit of “infinite scalability” of hardware resources. Our data operations are ISO 27001 certified.linked by multiple redundant network connections. Our Wide Area Network – along with our Local Area Networks, Storage Area Networks, Network Attached Storage and data centers – are configured with industry standard redundancy, often with more than one backup to establish 24x7 availability.  In addition, we comply with the requirements of the United States Health Insurance Portability and Accountability Act of 1996 as amended (HIPAA) (including by the Health Information Technology for Economic and Clinical Health Data (HITECH)) and the United Kingdom’s Data Protection Act 1998 (DPA), as applicable. Innodata is certified to the EU-U.S. Privacy Shield framework, which certification includes Synodex, docGenix, Agility PR Solutions and Bulldog Reporter as covered entities.2020, our Wide Area Network had 99.96% uptime excluding scheduled maintenance. We encrypt all individual protected healthsensitive information, both at rest and in motion,transit, to the AESAdvanced Encryption Standard (AES) 256 or similar standard, and we employ a range of security features, including monitoredindustry-leading managed firewalls and intrusion detection devices.and prevention services. (See “Information Security”, below.)

 

Our Breath of Capabilities

We are able to address clients at their highest point of need. For example, we may provide data annotation for a data sciences team at a bank that is building an AI application to manage complex loan agreements. For another banking client with the same requirement but without a sophisticated data sciences team, we might provide a full AI/ML solution built on our proprietary Goldengate AI platform that extracts key data points from the loan agreements and outputs normalized digital data via an API to the bank’s existing application. For still another banking client that also lacked such an application, we might provide a data analytics platform.

Data science teams that utilize our data extractionannotation services also often have other related needs that include data transformation, data curation, data hygiene, data consolidation, data compliance, and master data management. Unlike many of our data annotation competitors – that are essentially staffing companies – as a full-service data engineering company we maintain staff inare able to address these attendant requirements.

Our Outcomes Orientation

We have developed a wide spectrumstrong customer-centric culture and a set of disciplines, including medicine, law, engineering, management, finance, sciencevalues designed around achieving promised outcomes for our clients. This includes proactive communication, innovation, transparency, and the humanities.empathy.


Growth Strategy

 

Our services are organizedstrategy for growth is to align to and managed around three vectors: a vertical industry focus, a horizontal service/process focus,serve large, dynamic and a supportive operations focus.rapidly growing markets related to the deployment of AI/ML in businesses. Our solutions and platforms leverage the technology, human resources, and culture of fanaticism for data quality that we have developed over the past 30 years, as well as the AI/ML research and development we have invested in over the past five years.

 

The vertically-aligned groups understandWe intend to invest significantly in scaling our clients’ businessessales and strategic initiatives. The vertical groupmarketing. Through most of 2020, we had 15 people in sales. Our 2021 budget, by contrast, anticipates ending 2021 with a sales team of 98 in total: 63 sales executives; 25 business development resources; and 10 sales managers and sales enablement directors. We expect this will deliver significant returns in future years.

We also plan to continue to invest in our proprietary text annotation platform and Goldengate AI/ML platform as sources of competitive advantage. We also plan to invest in building a proprietary resource management platform geared specifically to managing remote staff and freelancers. Prior to the global pandemic, our operating model was to almost exclusively use full-time employees working from large production centers. Propelled by the need to shift to remote working, we are presently near 100% cloud-based and remote, which has enabled us to lower fixed operating costs and achieve greater scalability.

We expect to fully fund these investments for each particular industry includes experts hiredgrowth from that industry.our internal resources without need for outside financing.

 

Our service/process-aligned groups include engineering personnel and delivery personnel. Our engineering teams are responsible for creating secure and efficient custom workflows and integrating proprietary and third-party technologies to automate manual processes and improve the consistency and quality of our work product. These tools include categorization engines that utilize pattern recognition algorithms based on comprehensive rule sets and related heuristics, data extraction tools that automatically retrieve specific types of information from large data sources, and workflow systems that enable various tasks and activities to be performed across our multiple facilities.Customers

 

Our globally distributed delivery personnel are responsible for executing ourcustomers include leading businesses across multiple verticals including banking, insurance, financial services, technology, digital retailing and information/media. One client engagements in accordance with service-level agreements. We deliver services from facilities in the United States, the Philippines, India, Sri Lanka, Israel, United Kingdom, Germany and Canada.

Other support groups are responsible for managing diverse enabling functions including human resources, organizational development, network and communications technology infrastructure support and physical infrastructure and facilities management.

Our sales staff, program managers and consultants operate primarily from our North American and European locations, as well as from client sites.

Our Opportunity

Rapid changes in digital content technologies have created the need for all sorts of companies to refashion their product offerings and their operations. Media, publishing and information services companies contend with new monetization models, delivery platforms, and channels. They seek to develop new digital products as print product revenue wanes; to broaden their markets by distributing content over the iPad®, iPhone®, Android and other portable devices; and to monetize existing content in new, highly targeted custom products through flexible reuse and repurposing.

Meanwhile, for enterprises that rely on content to support operations, this shift to digital technology offers opportunities to improve internal decision support and risk mitigation in complex data operations by harnessing the power of machine-readable, digital data to drive improved decision support. For enterprises that rely on content to support products, this shift to digital technology offers opportunities to create and manage content more efficiently, while at the same time distributing content through an increased number of channels.

As a result, media, publishing and information services companies, and content-intensive enterprises, are increasingly relying on service providers, such as Innodata, to provide digital content-related services. These services increasingly involve using advanced technologies such as machine learning and artificial intelligence (AI) to extract meaningful data from unstructured data in cost efficient ways.

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Clients

Two clients in our DDS segment each generated more than 10%approximately 14% and 16% of ourthe Company’s total revenues in the 2017 and 2016 fiscal years. In 2017, revenues from Wolters Kluwer affiliated companies (the “WK Clients”) were approximately $11.5 million or 19% of total revenues, and revenues from Reed Elsevier affiliated companies (the “RE Clients”) were approximately $6.7 million, or 11% of total revenues. No other client generated more than 10% of our total revenues in 2017. These two clients together generated approximately 31% of our total revenues in each of the fiscal years ended December 31, 20172020 and 2016. Revenues from clients located2019, respectively. Another client in foreign countries (principally in Europe) accounted for 51%the DDS segment generated 10% of ourthe Company’s total revenues for the fiscal year ended December 31, 2017 and 49%2019. No other client accounted for 10% or more of our total revenues forduring these periods. Further, in the yearyears ended December 31, 2016.2020 and 2019, revenues from non-US clients accounted for 54% and 55%, respectively, of the Company's revenues.

 

We have long-standing relationships with many of our clients, and we have provided services to the two clients mentionedreferenced in the preceding paragraph for over ten years. Our track record of delivering high-quality services helps us to solidify client relationships. Many of our clients are recurring clients, meaning that they have continued to provide additional projects to us after our initial engagement with them.

 

Our contractual arrangements with the RE Clients during 2017 consisted of three master services agreements (“MSAs”) and separately agreed to statements of work (“SOWs”) for specific services. Two of the MSAs have indefinite terms and the third MSA has a term that ends on October 31, 2019. RE Clients may terminate the MSAs on notice periods ranging from zero to six months, and they may terminate certain individual SOWs on notice periods of up to 90 days. They may also terminate certain of the MSAs and SOWs on notice periods of three months or less for “cause” and for insolvency related events, and on changes of control, force majeure and the imposition of certain price increases by the Company that are not acceptable to them. We may terminate two of the MSAs on notice periods of 180 days, and we may also terminate certain MSAs and SOWs for “cause”, insolvency related events affecting the RE Clients, and other defined events. The MSAs contain confidentiality, limitation of liability, indemnification and other standard provisions.

Our contractual arrangements with the WK Clients during calendar year 2017 consisted of four MSAs and separately agreed to SOWs for specific services. Two MSAs have indefinite terms, one MSA continues in effect until the completion of all services performed under the MSA, and the fourth MSA has a term that ends on the later of March 2, 2019 or the expiration date of all SOWs issued under the MSA. WK Clients may terminate certain MSAs on notice periods of 30 days, and they may terminate certain individual SOWs on notice periods ranging from 10 days to six months. WK Clients may also terminate certain of the MSAs and SOWs on notice periods of 60 days or less for “cause” and for insolvency related events, and on changes of control, force majeure and the imposition of certain price increases by the Company that are not acceptable to them. We may terminate certain of the MSAs on notice periods of 30 days, and we may also terminate certain MSAs and SOWs for “cause”, insolvency related events affecting the WK Clients, and other defined events. The MSAs contain confidentiality, limitation of liability, indemnification and other standard provisions.

Our agreements with our other clients are in many cases terminable on 30 to 90 days'days’ notice. A substantial portion of the services we provide to our clients is subject to their requirements.

 

Competitive Strengths

Our expertise in digital data.  We are primarily focused on helping clients across multiple vertical industries by supplying enriched digital data at a lower cost which is either incorporated in clients’ information products or used for enhancing decision-support systems. We also help clients build new information or data products.

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Our focus on quality.   We have achieved a reputation with our clients for consistent high-quality. We maintain independent quality assurance capabilities in all geographies where we have delivery centers. Our quality assurance teams in Asia are compliant and certified to the ISO 9001:2008 quality management system standards.

Our global delivery model.   We have operations in eight countries in North America, Europe and Asia. We provide services to our clients through a comprehensive global delivery model that integrates both local and global resources to obtain the best economic results.

Our proven track record and reputation.   By consistently providing high-quality services, we have achieved a track record of client successes. This track record is reflected in our reputation as a leading service provider within the media, publishing and information services sector. Our reputation and brand connote an assurance of expertise, quality execution and risk mitigation.

Our focus on technology and engineering innovation.   Our engineering and IT teams integrate proprietary and best-in-class third party tools into our workflows to drive as much automation as possible. In addition, our engineering and IT teams provide services directly to our clients, helping them achieve improved efficiencies within their own operations.

Our long-term relationships with clients.  We have long-term relationships with many of our clients, who frequently retain us for additional projects after a successful initial engagement. We believe there are significant opportunities for additional growth with our existing clients, and we seek to expand these relationships by increasing the depth and breadth of the services we provide. This strategy allows us to use our in-depth client-specific knowledge to provide more fully integrated services and develop closer relationships with those clients.

Our ability to scale.   We have demonstrated the ability to expand our teams and facilities to meet the needs of our clients. By virtue of the significant numbers of professional staff working on projects, we are able to build teams for new engagements quickly. We have also demonstrated the ability to hire and train staff quickly in order to service diverse and often large-scale needs of our clients.

Our internal infrastructure.   We own and operate some of the most advanced content delivery centers in the world, which are linked by multi-redundant data connections. Our Wide Area Network – along with our Local Area Networks, Storage Area Networks and data centers – is configured with industry standard redundancy, often with more than one backup to help ensure 24x7 availability.  Our infrastructure is built to accommodate advanced tools, processes and technologies that support our content and technical experts. We encrypt all individual protected health information, both at rest and in motion, to the AES 256 or similar standard, and we employ a range of security features including managed firewalls and intrusion services.

Sales and Marketing

 

For our DDS and IADS segments weWe market and sell our servicessolutions and platforms directly through our professional staff, senior management and direct sales personnel operating primarily from various locations in the U.S., and for our MIS segment we market and sell our services primarily from our offices in Canada, and the United Kingdom and throughEurope. In addition, we are increasingly developing and expanding our personnel inuse of strategic partnerships and channel relationships for the U.S. Our corporate headquarters is located at Ridgefield Park, New Jersey, just outside New York City. During 2017, we had fourestablishment and development of new and existing clients.

In addition to our executive-level business development and marketing professionals and approximately 45 sales and marketing personnel. Wepersonnel, we also deploy solutions architects, technical support experts and consultants who support the development of new clients and new client engagements. These resources work within teams (both permanent and ad hoc) that provide support to clients.

  


Our marketing department and sales professionals work together to generate leads. Our sales professionals identify and qualify prospects, securing direct personal access to decision makers at existing and prospective clients. They facilitate interactions between client personnel and our service teams to define ways in which we can assist clients with their goals. For each prospective client engagement, we assemble a team of our senior employees drawn from various disciplines within our Company. The team members assume assigned roles in a formalized process, using their combined knowledge and experience to understand the client’s goals and collaborate with the client on a solution.

 

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Our marketing organization is responsible for developing and increasing the visibility and awareness of our brand and our service offerings, defining and communicating our value proposition, generating qualified, early-stage leads and furnishing effective sales support toolstools.

 

As part of our marketing strategy, we partner with media organizations to build awareness, establish a reputation as an industry thought leader and generate leads. Media partners include trade associations and publications, trade show producers and consulting organizations. These partnerships are particularly valuable in enterprise industries as we build our presence among digital content leaders and decision makers.

 

Primary marketing outreach activities include content marketing, event marketing (including exhibiting at trade shows, virtual summits, conferences and seminars), direct and database marketing, public and media relations (including speaking engagements), and web marketing (including integrated marketing campaigns, search engine optimization, search engine marketing and the maintenance and continued development of external websites).

 

Sales activities include lead generation, nurturing leads, engaging in discussions with prospective customersclients to understand their needs, demonstrating our products, designing solutions, responding to requests for proposals, and managing account and client relationships and activities.

 

Personnel from our solutions analysis group, our client services group and our engineering services group closely support our direct sales effort. These individuals assist the sales force in understanding the technical needs of clients and providing responses to these needs, including demonstrations, prototypes, pricing quotations and time estimates. In addition, account managers from our customerclient service group support our direct sales effort by providing ongoing project-level support to our clients.

 

Research and Development

We incurred $0.5 million and $0.1 million in research and development costs in our DDS segment for the years ended December 31, 2017 and 2016, respectively. We did not incur any research and development costs for our IADS segment in either of the years ended December 31, 2017 and 2016. Our MIS segment incurred research and development costs of $0.6 million and $0.9 million for the years ended December 31, 2017 and 2016, respectively.

Competition

 

Our Digital Data Solutions segment operates in a highly competitive, fragmented and intense market. Major competitors across industry verticals include Apex CoVantage, Aptara, Cenveo,Amazon Sagemaker Ground Truth, Appen, CloudFactory, Defined Crowd, Deepen.ai, Lionbridge, Samasource, Scale AI, , several of which are large firms with established client bases, as well as technology service providers such as Cognizant Technology Solutions, ExlService Holdings, Inc., Genpact Limited, Infosys, HCL Technologies, Macmillan India, SPI Technologies, JSI S.A.S. Groupe Jouve and Thomson Digital.Tata Consultancy Services.

 

We compete in thisthe data engineering market by offering high-quality services and competitive pricing that leverage our technical skills,platforms, IT infrastructure, offshore modeldomain experts and economies of scale. Our competitive advantages are especially attractive to clients for undertakings that are technically challenging, arecomplex, mission-critical, sizable in scope or scale, are continuing, or that require a highly fail-safe environment with technology redundancy.high levels of information security.

  


The Synodex subsidiaryEach of our IADS segment competes in the insurance data analysis industry with an initial focus on applying innovative technology to speed accurate decision making and to improve productivity in the processingplatforms has its discrete set of medical files for the life insurance industry.competitors. Major competitors for our Synodex industry platform are Risk Righter, EMSI,eNoah, Parameds and othera few BPO companies, allseveral of whomwhich are large firms with established client bases. We also compete with in-house personnel at existing or prospective clients who may attempt to duplicate our services in-house or use alternative approaches to fulfill their needs.

 

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For our MIS segment, our primary competitors are companies such asOur Agility industry platform competes with Meltwater, Cision, Kantar, Infomart, Nasdaq, Intelligent I.Q., Trendkite and Custom Scoop,Intrado, several of which are large firms with established customerclient bases, as well as PR firms that provide media monitoring and analysis services and journalist and influencer databases. Our competitors also include social media listening companies and start-ups offering platforms to amplify messages by targeting social media influencers.

 

LocationsIntellectual Property

Innodata depends, in part, upon its proprietary technologies and methodologies, including its Goldengate AI/ML platform, various applications of its platforms, its proprietary data models and other intellectual property rights. Innodata has a patent and several patent applications pending and believes that the duration of these patents is adequate relative to the expected lives of their applications. Innodata relies on a combination of trade secret, license, nondisclosure and other contractual agreements and copyright and trademark laws to protect its intellectual property rights.

Innodata enters into confidentiality agreements with its employees, contractors and clients, and limits access to and distribution of Innodata’s and Innodata’s clients’ proprietary information. Innodata cannot assure that these arrangements will be adequate to deter misappropriation of its proprietary information or that it will be able to detect unauthorized use and take appropriate steps to enforce its intellectual property rights.

Information Security

Our operations facilities and data centers in Asia are certified to information security management standard - ISO27001. We employ a range of standard security features, such as two-factor authentication, patch management, anti-virus with IDS/IPS capability, redundant firewalls with intrusion detection and prevention features, and utilize appropriately certified cloud resources. When we are processing sensitive information, we utilize U.S.-based, co-located data centers or HIPAA compliant cloud computing services with advanced data encryption (AES 256 or comparable applied to data at rest and in motion). Secure desktop virtualization technologies are used for safeguarding against data leaving secured environments in the USA.

Government Regulation

 

We are headquarteredsubject to a number of U.S. federal and state and foreign laws and regulations that relate to our business, including those governing privacy and data protection. We comply with the requirements of the United States Health Insurance Portability and Accountability Act of 1996 as amended (including by the Health Information Technology for Economic and Clinical Health Data (HITECH)) (HIPAA), the United Kingdom’s General Data Protection Regulation as tailored by the Data Protection Act 2018, the EU General Data Protection Regulation, and local laws regulating data privacy, as applicable. We are certified to the EU-U.S. Privacy Shield framework.


Research and Development

Our Innodata Labs researches and develops AI-based technologies that we utilize in Ridgefield Park, New Jersey, just outside New York City. Our MIS businessour operations and with our clients. The Innodata Labs team is headquarteredcomprised of data scientists, including data scientists who have published leading papers on discrete topics in Ottawa, Canadadata science and have earned PhD degrees in fields such as data entity extraction.

Environmental, Social, and Governance

We are values-driven company, committed to continuously improving how we perform as a steward of nature, manage relationships with our employees, suppliers, customers and communities, and conduct our business.

While we are driven by the vision of ushering in the promise of digital data and ubiquitous AI, we are cognizant that the disruption AI will inevitably cause will not be equitably distributed. Ironically, many of the communities in which we source human capital for AI projects – communities in India, the Philippines, and Sri Lanka – are also more heavily dependent on manual labor and face greater potential disruption as a result of AI.

Therefore, as we set out on our AI journey five years ago, we made a concomitant commitment to do our part to help economically disadvantaged youth (especially young women) in these communities become technology-savvy. It was our aspiration that they become empowered beneficiaries of an AI-enabled world rather than its victims.

From 2016 to 2020, our employees have contributed over 1,400 person days to our I-Hope program, and we have an additional location in London, United Kingdom. We have ten delivery centers incontributed resources, to build 12 fully-functional computer labs at schools across India, the Philippines, India,and Sri Lanka, Canada, Germany, United KingdomLanka. We take immense pride knowing that as a result of our work 4,426 more children are now technology proficient and Israel.ready to take on challenges of navigating an increasingly AI-enabled world. In 2020, we were the proud recipients of the Asia CEO Awards Circle of Excellence for this work followed by DSWD Philippines (Department of Social Welfare & Development) Regional Citation Award.

Our goal is to technology-enable 12,000 children by 2025, and we will be devoting a portion of our revenue to this worthy goal.

 

Employees

 

As of December 31, 2017,2020, we employed approximately 144169 persons in the United States, Canada and the United Kingdom, and over 3,8003,600 persons in ten global delivery centers in the Philippines, India, Sri Lanka, Canada, Germany, United Kingdom and Israel. As of December 31, 2017, approximately 234Israel, and 3,711 of our employees were dedicated to the IADS segment, and approximately 236 of our employees were dedicated to the MIS segment. Most of our employees have graduated from at least a two-year college program.are full-time. Many of our employees hold advanced degrees in law, business, technology, medicine, and social sciences. No employees are currently represented by a labor union, and we believe that our relations with our employees are satisfactory.

 

Corporate InformationOffices

 

Our principal executive offices are located at 55 Challenger Road, Ridgefield Park, New Jersey 07660, just outside New York City, and our telephone number is (201) 371-8000. We have an additional office location in Ottawa, Canada. We have six operations centers in the Philippines, India, Sri Lanka, Germany, and Israel. We were founded in 1988.

Our website iswww.innodata.com; www.innodata.com; information contained on our website is not included as a part of, or incorporated by reference into, this Annual Report on Form 10-K. There we make available, free of charge, our annual reportAnnual Report on Form 10-K, quarterly reportsQuarterly Reports on Form 10-Q, current reportsCurrent Reports on Form 8-K, and any amendments to those reports, as soon as reasonably practicable after we electronically file that material with, or furnish it to, the Securities and Exchange Commission (SEC).SEC. Our SEC reports can be obtained through the Investor Relations section of our website or from the Securities and Exchange Commission at www.sec.gov.www.sec.gov.


Item 1A. Risk Factors.

The risk factors set forth below describe what the Company believes to be the material factors, risks, and uncertainties related to our business, financial condition, and results of operations. The risks and uncertainties set forth below, as well as other factors described elsewhere in this Form 10-K or in other filings by the Company with the SEC, could adversely affect the Company’s business, financial condition and results of operations. Additional risks and uncertainties that are not currently known to the Company or that are not currently believed by the Company to be material may also harm the Company’s business, financial condition and results of operations.

Risks Related to Our Business and Operations

 

We have historically relied on a very limited number of clients that have accounted for a significant portion of our revenues, and our results of operations could be adversely affected if we were to lose one or more of these significant clients.

 

We have historically relied on a very limited number of clients that have accounted for a significant portion of our revenues. Two clientsOne client in ourthe DDS segment generated approximately 31%14% and 16% of ourthe Company’s total revenues in each of the fiscal years ended December 31, 20172020 and 2016,2019, respectively. Another client in the DDS segment generated 10% of the Company’s total revenues for the fiscal year ended December 31, 2019. No other client accounted for 10% or more of total revenues during these periods. Further, in the years ended December 31, 20172020 and 2016,2019, revenues from non-US clients accounted for 51%54% and 49%55%, respectively, of ourthe Company's revenues. We may lose any of these clients, or our other major clients, as a result of our failure to meet or satisfy our client’s requirements, the completion or termination of a project or engagement, or the client’s selection of another service provider.

 


In addition, the volume of work performed for our major clients may vary from year to year, and services they require from us may change from year to year. They may also request that we modify certain key terms of our agreements with them as a condition of continuing to do business with us. If the volume of work performed for our major clients varies, if the services they require from us change, or if they require price concessions, our revenues and results of operations could be adversely affected, and we may incur a loss from operations. If certain key terms of our agreements with our major clients are modified, our revenues and results of operations may be adversely affected. Our services are typically subject to client requirements, and in many cases are terminable upon 30 to 90 days’ notice.

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Our liquidity could be affected if our losses continue.

We believe that our existing cash and cash equivalents and internally generated funds will provide sufficient sources The loss of liquidity to satisfy our financial needs for the next 12 months. However, we have no bank facilitiesthese clients or lines of credit, and continuing material reductions in our cash and cash equivalents from operating losses, capital expenditures, adverse legal decisions, acquisitions or otherwise could materially and adversely affect the Company. See “Management Discussion and Analysis – Liquidity and Capital Resources” for information on (i) our cash and cash equivalents that declined to $11.4 million at December 31, 2017 from $14.2 million at December 31, 2016, (ii) the portion of our cash and cash equivalents that at December 31, 2017 was held by our foreign subsidiaries and that can be repatriated to the United States and is subject to applicable withholding taxesa significant variation in the foreign jurisdictions where we operate, (iii) the cash used involume of work performed for these clients may have a material adverse effect upon our operating activities as a resultbusiness, financial condition and results of our net loss in 2017, (iv) the cash used in 2017 in our investing activities for the acquisition and integration of Agility and capital expenditures and (v) our current plans for the use of our cash and cash equivalents.

Our common stock may become subject to delisting from The Nasdaq Stock Market.

Nasdaq may under Nasdaq Listing Rule 5810 delist the Company’s common stock if the closing bid price for its common stock is less than $1.00 per share for 30 consecutive business days and the Company does not thereafter cure all listing deficiencies during Nasdaq-designated compliance periods.operations.

 

A portion of our services is provided on a non-recurring basis for specific projects, and our inability to replace large projects when they are completed or otherwise terminated has adversely affected, and could in the future adversely affect, our revenues and results of operations.

 

We provide a portion of our services for specific projects that generate revenues that terminate on completion of a defined task. While we seek, whereverwhenever possible, on completion or termination of large projects, to counterbalance periodic declines in revenues with new arrangements to provide services to the same client or others, our inability to obtain sufficient new projects to counterbalance any decreases in such work may adversely affect our future revenues and results of operations.

 

A portion of our revenue is generated from projects which we characterize as recurring in nature. Projects that we characterize as recurring are nevertheless subject to termination.

Our operating performance is materially dependent on the continuation of these projects. However, we are exposed to risks where these projects could be terminated by our clients and we may not be able to replace these terminated projects with new recurring projects with similar profitability or clients may ask for a price reduction which could adversely affect our revenue and results of operations.

Our solutions for the MIS segment are sold pursuant to subscription agreements, and if subscription clients elect either not to renew these agreements, or to renew these agreements for less expensive services, our revenues and results of operations will be adversely affected.

Our MIS segment derives its revenues primarily from subscription arrangements. Our clients may choose not to renew subscription agreements when they expire or may renew them at lower prices or for a significantly narrower scope of work. If large numbers of existing subscription clients do not renew these agreements or renew these agreements on terms less favorable to us, and if we cannot replace or supplement those non-renewals with new subscription agreements generating the same or greater level of revenue, our revenues and results of operations will be adversely affected.

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The Synodex and docGenix subsidiaries in our IADS segment have incurred significant losses since their inception in 2011.

We have invested significant amounts in the Synodex and docGenix subsidiaries of our IADS segment. Our cumulative investment net of revenues in these subsidiaries as of December 31, 2017 was $33.6 million, consisting of $26.6 million in operating expenses and $7.0 million in capital expenditures. In the third quarter of 2013 we wrote off all the fixed assets of IADS, and we have expensed all investments in IADS since that date. During 2017, these subsidiaries generated approximately $4.8 million in revenues and incurred a net loss of $0.6 million net of inter-segment profits. Our operations and financial condition will be adversely affected if IADS fails to generate meaningful revenues and margins.

New acquisitions, joint ventures or strategic investments or partnerships could harm our operating results.

 

In July 2016, we acquired the Agility business from PR Newswire, comprised of what we now refer to as the Agility Connect and Agility Capture products, pursuant to an asset purchase agreement. Agility is a global media contact database and email distribution platform and Agility Plus provides additional self-service media monitoring and analytics capabilities. In July 2014, we acquired MediaMiser Ltd., a Canada-based provider of automated, real-time traditional and social media monitoring services, and in December 2014, we acquired intellectual property and related assets of Bulldog Reporter from Sirius Information, Inc.

We may pursue additional acquisitions, joint ventures or engage in strategic investments or partnerships to grow and enhance our capabilities. We cannot assureThere can be no assurance that we will successfully consummate any acquisitions or joint ventures, or realize profit byfrom strategic investments, or achieve desired financial and operating results. Further, such activities involve a number of risks and challenges, including proper evaluation, diversion of management’s attention and proper integration with our current business. Accordingly, we might fail to realize the expected benefits or strategic objectives of any such venture we undertake. If we are unable to complete the kind of acquisitions for which we plan, we may not be able to achieve our planned rates of growth, profitability or competitive position in specific markets or services.

 

A large portion of our accounts receivable is payable by a limited number of clients; the inability of any of these clients to pay its accounts receivable would adversely affect our results of operations.

Several significant clients account for a large percentage of our accounts receivable. If any of these clients were unable, or refused, for any reason, to pay our accounts receivable, our financial condition and results of operations would be adversely affected. As of December 31, 2017, 51% or $5.2 million, of our accounts receivable was due from three clients. See “Liquidity and Capital Resources.”

In addition, we evaluate the financial condition of our clients and usually bill and collect on relatively short cycles. We maintain specific allowances against doubtful receivables. Actual losses on client balances could differ from those that we currently anticipate and, as a result, we might need to adjust our allowances. There is no guarantee that we will accurately assess the creditworthiness of our clients. Macroeconomic conditions could also result in financial difficulties, including limited access to the credit markets, insolvency or bankruptcy, for our clients, and, as a result, could cause clients to delay payments to us, request modifications to their payment arrangements that could increase our receivables balance, or default on their payment obligations to us. If we are unable to collect timely from our clients, our cash flows could be adversely affected.

Quarterly fluctuations in our revenues and results of operations could make financial forecasting difficult and could negatively affect our stock price.

We have experienced, and expect to continue to experience, significant fluctuations in our quarterly revenues and results of operations. During the past eight quarters, our net income ranged from a profit of approximately $3,000 in the first quarter of 2016 to a loss of approximately $2.8 million in the third quarter of 2016.

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We experience fluctuations in our revenue and earnings as we replace and begin new projects, which may have some normal start-up delays, or we may be unable to replace a project entirely or on terms that are as attractive to us as the project that is being replaced. These and other factors may contribute to fluctuations in our results of operations from quarter to quarter.

A high percentage of our operating expenses, particularly personnel and rent, are relatively fixed in advance of any particular quarter. As a result, unanticipated variations in the number and timing of our projects, or in employee wage levels and utilization rates, may cause us to significantly underutilize our production capacity and employees, resulting in significant variations in our operating results in any particular quarter, and have resulted in losses.

The economic environment and pricing pressures could negatively impact our revenues and operating results.

Due to the intense competition involved in outsourcing and information technology services, we generally face pricing pressures from our clients. Our ability to maintain or increase pricing is restricted as clients generally expect to receive volume discounts or special pricing incentives as we do more business with them; moreover, our large clients may exercise pressure for discounts outside of agreed terms.

Our profitability could suffer if we are not able to maintain pricing on our existing projects and win new projects at appropriate margins.

Our profit margin, and therefore our profitability, is dependent on the rates we are able to recover for our services. If we are not able to maintain pricing on our existing services and win new projects at profitable margins, or if we underestimate the costs or complexities of new projects and incur losses, our profitability could suffer. The rates we are able to recover for our services are affected by a number of factors, including competition, volume fluctuations, productivity of employees and processes, the value our client derives from our services and general economic and political conditions.  

If our pricing structures do not accurately anticipate the cost and complexity of performing our work, then our contracts could be unprofitable.

We provide services either on a time-and-materials basis or on a fixed-price basis. Our pricing is highly dependent on our internal forecasts and predictions about our projects, which might be based on limited data and could turn out to be inaccurate. If we do not accurately estimate the costs and timing for completing projects, our contracts could prove unprofitable for us or yield lower profit margins than anticipated.

We may not be able to obtain price increases that are necessary to offset the effect of wage inflation and other government mandated cost increases.

We have experienced wage inflation and other government mandated cost increases in the Asian countries where we have the majority of our operations. In addition, we may experience adverse fluctuations in foreign currency exchange rates. These global events have put pressure on our profitability and our margins. Although we have tried to partially offset wage increases, foreign currency fluctuations and other such increases through price increases and improving our efficiency, we cannot ensure that we will be able to continue to do so in the future, which would negatively impact our results of operations.

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If our clients are not satisfied with our services, they may terminate our contracts with them or our services, which could have an adverse impact on our business.

Our business model depends in large part on our ability to attract additional work from our base of existing clients. Our business model also depends on relationships our account teams develop with our clients so that we can understand our clients’ needs and deliver solutions and services that are tailored to those needs. If a client is not satisfied with the quality of work performed by us, or with the type of services or solutions delivered, then we could incur additional costs to address the situation, the profitability of that work might be impaired, and the client’s dissatisfaction with our services could damage our ability to obtain additional work from that client. In particular, clients that are not satisfied might seek to terminate existing contracts, which would mean that we could incur costs for the services performed with no associated revenue upon termination of a contract. This could also direct future business to our competitors. In addition, negative publicity related to our client services or relationships, regardless of its accuracy, may further damage our business by affecting our ability to compete for new contracts with current and prospective clients.

Our new clients may sunset their products because of lack of sufficient revenues or declining revenues, and this may result in termination of our work for these clients.

 

As we obtain new opportunities and win new business, our clients may not generate the level of revenues that we initially anticipated at the time of signing a contract with them, or our clients may experience declining revenues with their existing products. This could be due to various reasons beyond our or their control, and it could lead to termination of projects or contracts. As we normally invest in people orand technology and incur other costs in anticipation of revenues, any such deviation from our expected plan wouldor anticipated results could impact our margins and earnings.

 

Our business will suffer if we fail to develop new servicessolutions and products and enhance our existing services, solutions and products in order to keep pace with the rapidly evolving technological environment or to provide new service offerings, which may not succeed.

 

The information technology and consulting services industries are characterized by rapid technological change, evolving industry standards, changing client preferences, new product and service introductions and the emergence of new vendors with lean cost and flexible cost models. Our future success will depend on our ability to develop products and solutions that keep pace with changes in theour addressable markets, such as when we re-designed our solutions and product portfolio in which we provide services.2019. We cannot guarantee that we will be successful in developing new services,products and solutions, addressing evolving technologies on a timely or cost-effective basis or, if these servicesproducts and solutions are developed, that we will be successful in the marketplace. We also cannot guarantee that we will be able to compete effectively with new vendors offering lean cost and flexible cost models, or that products, services or technologies developed by others will not render our servicesproducts and solutions non-competitive or obsolete. Our failure to address these developments could have a material adverse effect on our business, results of operations and financial condition.

 

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We operate in highly competitive markets. While we invest in developing and pursuing new servicesolutions and product offerings from time to time. Ourtime, our profitability could be reduced if these servicessolutions and products do not yield the profit margins we expect, or if the new service offerings do not generate the planned revenues.

The markets for our services, products and solutions are highly competitive. Some of our competitors have longer operating histories, significantly greater financial, human, technical and other resources and greater name recognition than we do. There are relatively few barriers preventing companies from entering the markets in which we operate. As a result, new market entrants also pose a threat to our business. We also compete with in-house personnel at current and prospective clients, who may attempt to duplicate our offerings using their own personnel.

 

We have made and continue to make significant investments towards building-out new capabilities to pursue growth. These investments increase our costs, and if these services do not yield the revenues or profit margins we expect, and we are unable to grow our business and revenue proportionately, our profitability may be reduced, or we may incur losses. If we are not able to compete effectively in the markets we serve or if we are not able to develop new solutions and product offerings, our revenues and results of operations could be adversely affected.

 

We depend on third-party technology in the provision of our services.

 

We rely upon certain software that we license from third parties, including software integrated with our internally developed software used in the provision of our services. These third-party software licenses may not continue to be available to us on commercially reasonable or competitive terms, if at all. The loss of, or inability to maintain or obtain any of these software licenses, could result in delays in the provision of our services until we develop, identify, license and integrate equivalent software. Any delay in the provision of our services could damage our business and adversely affect our results of operations. In addition, for our Synodex and docGenix subsidiaries of our IADS segment, we utilizeCompany utilizes third party data centers to serve our clients and generate revenue. Any disruption in the provision of services from these data centers could result in loss of revenue, client dissatisfaction and loss of clients.

 

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Our MISAgility segment relies on third parties to provide certain content and data for our solutions,solutions. The cessation by third parties to provide their content has adversely affected, and if those third-parties discontinue providing their content,could in the future adversely affect, our revenue and results of operations could be adversely affected.operations.

 

Our MISAgility segment relies on third parties to provide or make available certain data for our information databases and our news and social media monitoring service. These third parties, in the past, have restricted access to certain content and may not renew agreements to provide content to us or may increase the price they charge for their content. Additionally, the quality of the content provided to us may not be acceptable to us and we may need to enter into agreements with additional third parties. In the event we are unable to use or have access to such third-party content or are unable to enter into agreements with new third parties, current clients may discontinue their relationship with us, and it may be difficult to acquire new clients.

 

Our businesses are reliant on key employees, and we may face high attrition in our talent. We may not be able to replace displaced talent with new talent on a timely basis or with equivalent skill sets.

 

We are, reliant to a considerable degree, reliant on the continuing leadership of our Chief Executive Officer and would be materially and adversely affected should he unexpectedly notcease to be employed by us. In addition, our businesses are subject to fierce competition for talent, which could result in high attrition of our employees, or we may not be able to find the requisite talent to operate our businesses. A significant increase in the attrition rate among employees with specialized skills could decrease our operating efficiency and productivity. Our failure to attract, train and retain personnel with the qualifications necessary to fulfill the needs of our existing and future clients or to assimilate new employees successfully could have a material adverse effect on our business, results of operations, financial condition and cash flows. In addition, fluctuations in our business may require that we lay off employees with possible negative effects on employee morale. We try to minimize these risks by actively promoting employee relationships and offering competitive salaries, but if we cannot mitigate these risks, our business and our operating performance could be adversely affected.

 

We compete in highly competitive markets.

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The markets for our services are highly competitive. Some of our competitors have longer operating histories, significantly greater financial, human, technical and other resources and greater name recognition than we do. If we fail to be competitive with these companies in the future, we may lose market share, which could adversely affect our revenues and results of operations.

There are relatively few barriers preventing companies from competing. As a result, new market entrants also pose a threat to our business. We also compete with in-house personnel at current and prospective clients, who may attempt to duplicate our services using their own personnel. If we are not able to compete effectively, our revenues and results of operations could be adversely affected.

 

We operate from multiple locations and our employees are very diverse, so we have significant coordination risks.

 

We are headquartered in Ridgefield Park, New Jersey, just outside New York City, and our Media Intelligence SolutionsAgility business is headquartered in Ottawa, Canada and has an additional location in London, United Kingdom.Canada. We have tensix delivery centers in the Philippines, India, Sri Lanka, Canada, Germany, United Kingdom and Israel. Our employees are geographically dispersed, as well as culturally diverse. Our personnel need to work together to successfully execute our business plans and we invest in various measures to improve coordination and teamwork. Should we fail in these efforts, our ability to execute our business plans may be adversely affected.

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Our intellectual property rights are valuable and if we are unable to protect them or are subject to intellectual property rights claims, our business may be harmed.

 

Our intellectual property rights include certain trademarks, trade secrets, domain name registrations, a patent and patent applications. Although we take precautions to protect our intellectual property rights, these efforts may not be sufficient or effective. In addition, various events outside of our control pose a threat to our intellectual property rights as well as to our business.  If we are unable to protect our intellectual property, we may experience difficulties in achieving and maintaining brand recognition.

 

Disruptions in telecommunications, system failures, data corruption or virus attacks could harm our ability to execute our global resource model, which could result in client dissatisfaction and a reduction of our revenues.

 

We use a distributed global resource model. Our onshoreNorth American workforce provides services from our United StatesU.S. and CanadaCanadian offices, as well as from client sites; and our offshoreother international workforce provides services from our ninesix offshore delivery centers in the Philippines, India, Sri Lanka, Germany, United Kingdom and Israel. Our global facilities are linked with a telecommunications network that uses multiple service providers. We may not be able to maintain active voice and data communications between our various facilities and our clients' sites at all times due to disruptions in these networks, system failures, data corruption or virus attacks. Any significant failure in our ability to communicate, or the availability of our platforms, could result in a disruption in our business, which could hinder our performance, or our ability to complete client projects on time, or provide services to our clients. This, in turn, could lead to client dissatisfaction and an adverse effect on our business, results of operations and financial condition.

 

A material breach in security relating to our information systems could adversely affect us.

Even though we have implemented network security measures, our serversinformation technology systems may be vulnerable to computer viruses, cyber-attacks, break-ins and similar disruptions from unauthorized tampering.tampering or intentional and unintentional disclosure of sensitive and /or confidential personal information by employees and non-employees. Additionally, the Company may not be able to effectively identify and resolve such issues on a timely basis. The occurrence of any of the events described above could result in interruptions, delays, the loss or corruption of data, cessations in the availability of systems or liability under privacy laws or contracts, each of which could have a material adverse effect on our financial position and results of operations.


Our international operations subject us to risks inherent in doing business on an international level, any of which could increase our costs and hinder our growth.

The major part of our operations is carried on in the Philippines, India, Sri Lanka, Israel, Canada and Germany, while our headquarters are in the U.S., and our clients are primarily located in North America and Europe. While we do not depend on significant revenues from sources internal to the Asian countries in which we operate, we are nevertheless subject to certain adverse economic factors relating to overseas economies generally, including inflation, external debt, a negative balance of trade and underemployment. In certain of the countries in which we operate tax authorities have exercised, and may continue to exercise, significant discretionary and arbitrary powers to make tax demands or decline to refund payments that may be due to us as per tax returns. Other risks associated with our international business activities include:

difficulties in staffing international projects and managing international operations, including overcoming logistical and communications challenges;

local competition, particularly in the Philippines, India and Sri Lanka;

imposition of public sector controls;

trade and tariff restrictions;

price or exchange controls;

currency control regulations;

foreign tax consequences;

data privacy laws and regulation;

labor disputes and related litigation and liability;

intellectual property laws and enforcement practices;

limitations on repatriation of earnings; and

changing laws and regulations, occasionally with retroactive effect.

One or more of these factors could adversely affect our business, financial condition and results of operations.

Political uncertainty, political unrest, terrorism, and natural calamities in the Philippines, India, Sri Lanka and Israel could adversely affect business conditions in those regions, which in turn could disrupt our business and adversely impact our results of operations and financial condition.

The majority of our delivery centers are located in the Philippines, India, Sri Lanka and Israel. These countries and regions remain vulnerable to disruptions from political uncertainty, political unrest, terrorist acts, and natural calamities.

Any damage to our network and/or information systems would damage our ability to provide services, in whole or in part, and/or otherwise damage our operations and could have an adverse effect on our business, financial condition or results of operations. Further, political tensions and escalation of hostilities in any of these countries could adversely affect our operations in these countries and therefore adversely affect our revenues and results of operations.

Our global operations expose us to risks associated with public health crises.

We use a distributed global resource model, which exposes us to risks associated with public health crises, such as pandemics and epidemics. A public health crisis in one or more of the geographic areas in which we operate could affect our ability to provide services to our clients and adversely affect our results of operations.


The effects of the COVID-19 pandemic could materially adversely affect our results of operations and financial condition.

The novel coronavirus disease 2019 (“COVID-19”), which the World Health Organization declared a pandemic on March 11, 2020, continues to spread throughout the world. COVID-19 has created significant global economic downturn, disrupted global trade and supply chains, adversely impacted many industries, and contributed to significant declines and volatility in financial markets. In response to COVID-19, countries and local governments have imposed restrictions on the operations of non-essential businesses and services, imposed travel restrictions and implemented societal lockdowns. Additionally, companies are taking precautions, such as requiring employees to work remotely and temporarily closing businesses. All of these factors have had, and are likely to continue to have, a severe adverse effect on global economic conditions, underemployment and unemployment, consumer spending and reductions in non-essential spending by governments and private companies, as well as uncertainty in financial markets. We have experienced limited operational disruptions and declines in customer demand for services to date; however, depending upon the extent and duration of the COVID-19 pandemic, we may experience a material adverse effect on our results of operations and financial condition as a result of the effects of COVID-19.

In response to the declaration of the COVID-19 pandemic we triggered our Business Continuity Plan for our global delivery centers and offices, enabling us to continue operations while safeguarding the health and welfare of our employees. While the pandemic presented, and may in the future present, new risks to our business and there have been logistical and other challenges, there was no material adverse impact on our financial condition or results of operations for the year ended December 31, 2020.

The COVID-19 pandemic could have a material adverse effect on our results of operations and financial condition by, among others, customers with at-will contracts, particularly in our DDS segment, reducing, delaying or cancelling orders; reduced spending by customers on third-party service providers as part of cost-rationalization efforts or otherwise; or customers determining to bring services in-house and/or customers delaying or postponing data engineering needs. Additionally, the effects of COVID-19 could exacerbate any other risks or uncertainties to which we are subject. Lastly, should we experience material adverse effects on our results of operations or financial condition, we may not be able to access additional sources of liquidity at rates that are acceptable to us, if at all.

The situation surrounding COVID-19 crisis remains fluid and the extent and duration of its impact to the economy remains unclear. For this reason, we cannot reasonably estimate with any degree of certainty the future impact to our results of operations and financial condition. The potential for a material impact on our results of operations and financial condition increases the longer the virus affects the level of economic activity in the United States and globally. In the event we experience a significant or prolonged reduction in revenues, the likelihood of which is uncertain, we would seek to manage our liquidity by reducing capital expenditures, deferring investment activities, and reducing operating costs as we would likely have no other source of liquidity to support ongoing operations in a manner that is not significantly detrimental to the business.

Terrorist attacks or a war could adversely affect our results of operations.

Terrorist attacks and other acts of violence or war could affect us or our clients by disrupting normal business practices for extended periods of time and reducing business confidence. In addition, acts of violence or war may make travel more difficult and may effectively curtail our ability to serve our clients' needs, any of which could adversely affect our results of operations.

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We may face various risks associated with shareholder activists or shareholder demands for better performance.

There is no assurance that we will not be subject to shareholder activism or demands. Such activities could interfere with our ability to execute our strategic plan, be costly and time-consuming, disrupt our operations, and divert the attention of management and our employees.

We are the subject of continuing litigation, including litigation by certain of our former employees.

In 2008, a judgment was rendered in the Philippines against a Philippine subsidiary of the Company that is no longer active and purportedly also against Innodata Inc., in favor of certain former employees of the Philippine subsidiary. The potential payment amount aggregates to approximately $6.8 million, plus legal interest that accrued at 12% per annum from August 13, 2008 to June 30, 2013, and thereafter accrued and continues to accrue at 6% per annum. The potential payment amount as expressed in U.S. dollars varies with the Philippine peso to U.S. dollar exchange rate. In December 2017, a group of 97 of the former employees of the Philippine subsidiary indicated that they proposed to record the judgment as to themselves in New Jersey. In January 2018, in response to an action initiated by Innodata Inc., the United States District Court for the District of New Jersey (“USDC”) entered a preliminary injunction that enjoins these former employees from pursuing or seeking recognition or enforcement of the judgment against Innodata Inc. in the U.S. during the pendency of the action and until further order of the USDC. In June 2018, the USDC entered a consent order administratively closing the action subject to return of the action to the active docket upon the written request of Innodata Inc. or the former employees, with the USDC retaining jurisdiction over the matter and the preliminary injunction remaining in full force and effect. The principal relevant cases in the Philippines are Court of Appeals Case Nos. CA-G.R. SP No. 93295 Innodata Employees Association (IDEA), Eleanor Tolentino, et al. vs. Innodata Philippines, Inc., et al., and CA-G.R. SP No. 90538 Innodata Philippines, Inc. vs. Honorable Acting Secretary Manuel G. Imson, et al. (28 June 2007), the Department of Labor and Employment National Labor Relations Commission, Republic of the Philippines (NLRC-NCR-Case No.07-04713-2002, et al., Innodata Employees Association (IDEA) and Eleanor A. Tolentino, et al. vs. Innodata Philippines, Inc., et al), and the Department of Labor and Employment Office of the Secretary of Labor and Employment, Republic of the Philippines (Case No. OS-AJ-0015-2001, In Re: Labor Dispute at Innodata Philippines, Inc.). The U.S. District Court action is Civil Action No.: 2:17-cv-13268-SDW-LDW Innodata Inc. v. Myrna C. Augustin-Simon; et al.

We are also subject to various other legal proceedings and claims that have arisen in the ordinary course of business. While we believe that we have adequate reserves for those losses that we believe are probable and can be reasonably estimated, the ultimate results of legal proceedings and claims cannot be predicted with certainty.

While we currently believe that the ultimate outcome of these proceedings will not have a material adverse effect on our consolidated financial position or overall trends in our consolidated results of operations, litigation is subject to inherent uncertainties. Substantial recovery against us in the above- referenced Philippines action could have a material adverse impact on us, and unfavorable rulings or recoveries in the other proceedings could have a material adverse impact on the consolidated operating results of the period in which the ruling or recovery occurs. In addition, our estimate of potential impact on our consolidated financial position or overall consolidated results of operations for the above referenced legal proceedings could change in the future. See “Legal Proceedings”.

Our reputation could be damaged, or our profitability could suffer if we do not meet the controls and procedures in respect of the services and solutions we provide to our clients, or if we contribute to our clients’ internal control deficiencies.

Our clients may perform audits or require us to perform audits, provide audit reports or obtain certifications with respect to the controls and procedures that we use in the performance of services for such clients, especially when we process data or information belonging to them. Our ability to acquire new clients and retain existing clients may be adversely affected and our reputation could be harmed if we receive a qualified opinion, or if we cannot obtain an appropriate certification or opinion with respect to our controls and procedures in connection with any such audit in a timely manner. Additionally, our profitability could suffer if our controls and procedures were to fail or to impair our client’s ability to comply with its own internal control requirements.


We had a material weakness in internal control over financial reporting as of September 30, 2020 and cannot assure you that additional material weaknesses will not be identified in the future.

Our efforts to comply with Section 404 of the Sarbanes-Oxley Act of 2002 and the related regulations regarding our required assessment of our internal control over financial reporting requires the commitment of significant financial and managerial resources. We regularly assess the adequacy of our internal control over financial reporting, remediate any control deficiencies that may be identified, and validate through testing that our controls are functioning as documented. We identified a material weakness in our internal control over financial reporting as of September 30, 2020 in accounting for capital leases under ASC Topics 840 and 842. We implemented enhancements to our internal controls to prevent and detect such errors from occurring in the future. Our failure to successfully remediate a material weakness could result in adverse consequences to us, including, but not limited to, a loss of investor confidence in the reliability of our financial statements, which could cause the market price of our stock to decline.

Risks Related to Our Contracts

A portion of our revenue is generated from projects that we characterize as recurring in nature. Projects that we characterize as recurring are nevertheless subject to termination.

Our operating performance is materially dependent on the continuation of these projects. However, we are exposed to the risks that these projects may not be renewed by our clients or they could be terminated by our clients and we may not be able to replace these terminated projects with new recurring projects with similar profitability or clients may ask for a price reduction, which could adversely affect our revenue and results of operations.

Our solutions for the Agility segment are sold pursuant to subscription agreements, and if subscription clients elect either not to renew these agreements, or to renew these agreements for less expensive services, our revenues and results of operations will be adversely affected.

Our Agility segment derives its revenues primarily from subscription arrangements. Our clients may choose not to renew subscription agreements when they expire or may renew them at lower prices or for a significantly narrower scope of work. If large numbers of existing subscription clients do not renew these agreements or renew these agreements on terms less favorable to us, and if we cannot replace or supplement those non-renewals with new subscription agreements generating the same or greater levels of revenue, our revenues and results of operations will be adversely affected.

If our clients are not satisfied with our services, they may terminate our contracts with them or our services and we may suffer reputational damage, which could have an adverse impact on our business.

Our business model depends in large part on our ability to attract additional work from our base of existing clients. Our business model also depends on relationships our account teams develop with our clients so that we can understand our clients’ needs and deliver solutions and services that are tailored to those needs. If a client is not satisfied with the quality of work performed by us, or with the type of services or solutions delivered, then we could incur additional costs to address the situation, the profitability of that work might be impaired, and the client’s dissatisfaction with our services could damage our ability to obtain additional work from that client. In particular, clients that are not satisfied might seek to terminate existing contracts, which could mean that we could incur costs for the services performed with no associated revenue upon termination of a contract. This could also direct future business to our competitors. In addition, negative publicity related to our client services or relationships, regardless of its accuracy, may further damage our business by affecting our reputation and our ability to compete for new contracts with current and prospective clients.

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Risks Related to Financial Performance or General Economic Conditions

We have no bank facilities or line of credit.

We believe that our existing cash and cash equivalents and cash flows from operations will provide sufficient sources of liquidity to satisfy our financial needs for the next 12 months. However, we have no bank facilities or lines of credit, and reductions in our cash and cash equivalents from operating losses, capital expenditures, adverse legal decisions, acquisitions or other events affecting our access to capital could materially and adversely affect the Company. See “Management Discussion and Analysis – Liquidity and Capital Resources” for additional information.

A large portion of our accounts receivable is payable by a limited number of clients; the inability of any of these clients to pay its obligations receivable could adversely affect our results of operations.

Several significant clients account for a large percentage of our accounts receivable. If any of these clients were unable, or refused, for any reason, to pay our accounts receivable, our financial condition and results of operations could be materially adversely affected. As of December 31, 2020, 36% or $3.6 million, of our accounts receivable was due from three clients. See “Management Discussion and Analysis – Liquidity and Capital Resources”.

In addition, we evaluate the financial condition of our clients prior to extending credit to them. We maintain specific allowances against doubtful receivables. Actual losses on client balances could differ from those that we currently anticipate and, as a result, we might need to adjust our allowances. There is no guarantee that we will accurately assess the creditworthiness of our clients. Macroeconomic conditions could also result in financial difficulties, including limited access to the credit markets, insolvency or bankruptcy, for our clients, and, as a result, could cause clients to delay payments to us, request modifications to their payment arrangements that could increase our receivables balance, or default on their payment obligations to us. If we are unable to timely collect from our clients, our cash flows could be adversely affected.

Quarterly fluctuations in our revenues and results of operations could make financial forecasting difficult and could negatively affect our stock price.

We have experienced, and expect to continue to experience, significant fluctuations in our quarterly revenues and results of operations. During the past eight quarters, our net income ranged from income of approximately $1.2 million in the fourth quarter of 2020 to a loss of approximately $0.7 million in the second quarter of 2019.

We experience fluctuations in our revenue and earnings as we replace and begin new projects, which may have some normal start-up delays, or we may be unable to replace a project entirely or on terms that are as attractive to us as the project that is being replaced. These and other factors may contribute to fluctuations in our results of operations from quarter to quarter.

A high percentage of our operating expenses, particularly personnel and rent, are relatively fixed in advance of any particular quarter. As a result, unanticipated variations in the number and timing of our projects, or in employee wage levels and utilization rates, may cause us to significantly underutilize our production capacity and employees, resulting in significant variations in our operating results in any particular quarter, and have resulted in losses.


The economic environment and pricing pressures could negatively impact our revenues and operating results.

Due to the intense competition involved in outsourcing and information technology services, we generally face pricing pressures from our clients due to competition from other companies in our markets. Our ability to maintain or increase pricing is restricted as clients generally expect to receive volume discounts or special pricing incentives as we do more business with them; moreover, our large clients may exercise pressure for discounts outside of agreed terms.

Our profitability could suffer if we are not able to maintain pricing on our existing projects and win new projects at appropriate margins. If our pricing structures do not accurately anticipate the cost and complexity of performing our work, then our contracts could be unprofitable.

Our profit margin, and therefore our profitability, is dependent on the rates we are able to charge for our services measured against the costs of providing the services. If we are not able to maintain pricing on our existing services and win new projects at profitable margins, or if we underestimate the costs or complexities of new projects and incur losses, our profitability could suffer. The amounts we are able to recover for our services are affected by a number of factors, including competition, volume fluctuations, productivity of employees and processes, the value our client derives from our services and general economic and political conditions.  

Furthermore, we provide services either on a time-and-materials basis or on a fixed-price basis. Our pricing is highly dependent on our internal forecasts and predictions about our projects, which might be based on limited data and could turn out to be inaccurate. If we do not accurately estimate the costs and timing for completing projects, our contracts could prove unprofitable for us or yield lower profit margins than anticipated.

We may not be able to obtain price or volume increases that are necessary to offset the effect of wage inflation and other government mandated cost increases.

We have experienced wage inflation and other government mandated cost increases in the Asian countries where we have the majority of our operations. In addition, we may experience adverse fluctuations in foreign currency exchange rates. These global events have put pressure on our profitability and our margins. Although we have tried to partially offset wage increases, foreign currency fluctuations and other such increases through price increases and improving our efficiency, we cannot ensure that we will be able to continue to do so in the future, which could negatively impact our results of operations.

Our international operations subject us to currency exchange fluctuations, which could adversely affect our results of operations.

Although most of our revenues are denominated in U.S. dollars, a significant portion of our revenues are denominated in Canadian dollars, Pound Sterling and Euros. In addition, a significant portion of our expenses, primarily labor expenses in the Philippines, India, Sri Lanka, Germany, Canada, the United Kingdom and Israel, are incurred in the local currencies of the countries in which we operate. For financial reporting purposes, we translate all non-U.S. denominated transactions into U.S. dollars in accordance with accounting principles generally accepted in the United States (U.S. GAAP). Fluctuations in the value of these currencies relative to the U.S. dollar could have a direct impact on our revenues and our results of operations.

The Philippines and India have, at times, experienced high rates of inflation, as well as major fluctuations in the exchange rate between the Philippine peso and the U.S. dollar and the Indian rupee and the U.S. dollar.

We are also subject to fluctuations in exchange rates that affect the value of funds held by our foreign subsidiaries.

Although we selectively undertake hedging activities to mitigate certain of these risks, our hedging activities may not be effective and may result in losses. See Note 14, “Derivatives,” to the consolidated financial statements.  

22

In the event that the governments of India or the Philippines or the government of another country changes its tax policies, rules and regulations, our tax expense may increase and affect our effective tax rates.

We are subject to income taxes in both the U.S. and numerous foreign jurisdictions. We are subject to the continual examination by tax authorities in India and in the Philippines, and the Company assesses the likelihood of outcomes resulting from these examinations to determine the adequacy of its provision for income taxes. Although we believe our tax estimates are reasonable, the final determination of tax audits could be materially different from what is reflected in historical income tax and indirect tax provisions and accruals, and could result in a material effect on the Company’s income tax provision, indirect tax expenses, net income or cash flows in the period or periods for which that determination is made. If additional taxes are assessed, it could have an adverse impact on our financial results.

In addition, changes in the tax rates, tax laws or the interpretation of tax laws in the jurisdictions where we operate, could affect our future results of operations.

In September 2015, the Company’s Indian subsidiary was subject to an inquiry by the Service Tax Department in India regarding the classification of services provided by this subsidiary, asserting that the services provided by this subsidiary fall under the category of online information and database access or retrieval services (“OID Services”), and not under the category of business support services (“BS Services”) that are exempt from service tax as historically indicated in the subsidiary’s service tax filings. Our management disagrees with the Service Tax Department’s position. In November 2019, the Commissioner of Central Tax, GST & Central Excise issued an order confirming the Service Tax Department’s position. The Company is contesting this order in an appeal to the Customs, Excise and Service Tax Appellate Tribunal. In the event the Service Tax Department is ultimately successful in proving that the services fall under the category of OID Services, the revenues earned by the Company’s Indian subsidiary for the period July 2012 through November 2016 would be subject to a service tax of between 12.36% and 15%, and this subsidiary may also be liable to pay interest and penalties. The revenue of our Indian subsidiary during this period was approximately $64.0 million. In accordance with new rules promulgated by the Service Tax Department, as of December 1, 2016 service tax is no longer applicable to OID or BS Services. Based on the assessment of the Company’s counsel, the Company has not recorded any tax liability for this case.

In a separate action relating to service tax refunds, in October 2016, the Company’s Indian subsidiary received notices from the Indian Service Tax Department in India seeking to reverse service tax refunds of approximately $160,000 previously granted to our Indian subsidiary for three quarters in 2014, asserting that the services provided by this subsidiary fall under the category of OID Services and not BS Services. The appeal was determined in favor of the Service Tax Department. Management disagrees with the basis of this decision and is contesting it. The Company expects delays in its Indian subsidiary receiving further service tax refunds until this matter is adjudicated with finality, and currently has service tax credits of approximately $1.0 million recorded as a receivable. Based on the assessment of the Company’s counsel, the Company has not recorded any tax liability for this case.

Substantial recovery against us in the above referenced 2015 Service Tax Department case could have a material adverse impact on us, and unfavorable rulings or recoveries in other tax proceedings could have a material impact on the consolidated operating results of the period in which the rulings or recovery occurs.

If tax authorities in any of the jurisdictions in which we operate contest the manner in which we allocate our profits, our net loss could be higher.

A significant portion of the services we provide to our clients are provided by our Asian subsidiaries located in different jurisdictions. Tax authorities in some of these jurisdictions have from time to time challenged the manner in which we allocate our profits among our subsidiaries, and we may not prevail in any future challenge of this type. If such a challenge were successful, our worldwide effective tax rate could increase, thereby decreasing our profitability.


An expiration or termination of our preferential tax rate incentives could adversely affect our results of operations.

Two of our foreign subsidiaries are subject to preferential tax rates. This tax incentive provides that we pay reduced income taxes with respect to those jurisdictions for a fixed period of time. An expiration or termination of these incentives could increase our worldwide effective tax rate, or increase our tax expense, thereby decreasing our net income and adversely affecting our results of operations.

Our earnings may be adversely affected if we change our intent not to repatriate our foreign earnings and profits or if such earnings and profits become subject to U.S. tax on a current basis.

A significant portion of our operations are conducted outside the U.S. Despite our access to the overseas earnings and the resulting toll charge, we intend to indefinitely reinvest the foreign earnings in our foreign subsidiaries on account of the foreign jurisdiction withholding tax that the Company has to incur on the actual remittances. Unremitted earnings of foreign subsidiaries amounted to approximately $47.0 million at December 31, 2020. If such earnings are repatriated in the future, or are no longer deemed to be indefinitely reinvested, the Company would have to accrue as a liability the applicable amount of foreign jurisdiction withholding taxes associated with such remittances.

It is unlikely that we will pay dividends.

We have not paid any cash dividends since our inception and do not anticipate paying any cash dividends in the foreseeable future. We expect that our earnings, if any, will be used to finance our growth.

Risks Related to Laws and Regulations

 

Governmental and client focus on data security could increase our costs of operations. In addition, any incident in which we fail to protect our client’s information against security breaches may result in monetary damages against us, and termination of our engagement by our client, and may adversely impact our results of operations.

 

Certain laws and regulations regarding data privacy and security affecting our clients impose requirements regarding the privacy and security of information maintained by these clients, as well as notification to persons whose personal information is accessed by an unauthorized third party. As a result of any continuing legislative initiatives and client demands, we may have to modify our operations with the goal of further improving data security. The cost of compliance with these laws and regulations is high and is likely to increase in the future. Any such modifications may result in increased expenses and operating complexity, and we may be unable to increase the rates we charge for our services sufficiently to offset these increases. In addition, as part of the serviceservices we perform, we have access to confidential client data, including sensitive personal data. As a result, we are subject to numerous laws and regulations designed to protect this information. We may also be bound by certain client agreements to use and disclose the confidential client information in a manner consistent with the privacy standards under regulations applicable to such client. Any failure on our part to comply with these laws and regulations can result in negative publicity and diversion of managementmanagement’s time and effort and may subject us to significant liabilities and other penalties.

 

If client confidential information is inappropriately disclosed due to a breach of our computer systems, system failures or otherwise, or if any person, including any of our employees, negligently disregards or intentionally breaches controls or procedures with which we are responsible for complying with respect to such data or otherwise mismanages or misappropriates that data, we may have substantial liabilities to our clients. Any incidents with respect to the handling of such information could subject us to litigation or indemnification claims with our clients and other parties. In addition, any breach or alleged breach of our confidentiality agreements with our clients may result in termination of their engagements, resulting in associated loss of revenue and increased costs.

 

16


Our international operations subject us to risks inherent in doing business on an international level, any of which could increase our costs and hinder our growth.

The major part of our operations is carried on in the Philippines, India, Sri Lanka, Israel, United Kingdom, Canada and Germany, while our headquarters are in the United States, and our clients are primarily located in North America and Europe. While we do not depend on significant revenues from sources internal to the Asian countries in which we operate, we are nevertheless subject to certain adverse economic factors relating to overseas economies generally, including inflation, external debt, a negative balance of trade and underemployment. In certain of the countries in which we operate tax authorities may exercise significant discretionary and arbitrary powers to make tax demands or decline to refund payments that may be due to us as per tax returns. Other risks associated with our international business activities include:

difficulties in staffing international projects and managing international operations, including overcoming logistical and communications challenges;

local competition, particularly in the Philippines, India and Sri Lanka;

imposition of public sector controls;

trade and tariff restrictions;

price or exchange controls;

currency control regulations;

foreign tax consequences;

data privacy laws and regulation;

labor disputes and related litigation and liability;

intellectual property laws and enforcement practices;

limitations on repatriation of earnings; and

changing laws and regulations, occasionally with retroactive effect.

One or more of these factors could adversely affect our business and results of operations.

Our international business is subject to applicable laws and regulations relating to foreign corrupt practices, the violation of which could adversely affect our operations.

 

We must comply with all applicable anti-bribery laws and regulations of the U.S. and other jurisdictions where we operate. For example, we are subject to the U.S. Foreign Corrupt Practices Act and the U.K. Bribery Act of 2010 relating to corrupt and illegal payments to government officials and others. Although we have policies and controls in place that are designed to ensure compliance with these laws and regulations, it is possible that an employee or an agent acting on our behalf could fail to comply with applicable laws and regulations, and due to the complex nature of the risks, it may not always be possible for us to ascertain compliance with such laws and regulations. In such event, we could be exposed to civil penalties, criminal penalties and other sanctions, including fines or other unintended punitive actions, and we could incur substantial legal fees and related expenses. In addition, such violations could damage our business and/or our reputation. All of the foregoing could have a material adverse effect on our financial condition and operating results.

 

17

Our international operations subject us to currency exchange fluctuations, which could adversely affect our results of operations.

Although most of our revenues are denominated in U.S. dollars, a significant portion of our revenues is denominated in Canadian dollars, Pound Sterling and Euros. In addition, a significant portion of our expenses, primarily labor expenses in the Philippines, India, Sri Lanka, Germany, Canada, United Kingdom and Israel, is incurred in the local currencies of the countries in which we operate. For financial reporting purposes, we translate all non-U.S. denominated transactions into U.S. dollars in accordance with accounting principles generally accepted in the United States. Thus, we are exposed to the risk that fluctuations in the value of these currencies relative to the U.S. dollar could have a direct impact on our revenues and our results of operations.

Similarly, the Philippines and India have at times experienced high rates of inflation as well as major fluctuations in the exchange rate between the Philippine peso and the U.S. dollar and the Indian rupee and the U.S. dollar. Although we selectively undertake hedging activities to mitigate certain of these risks, our hedging activities may not be effective and may result in losses.

Fluctuations in exchange rates also affect the value of funds held by our foreign subsidiaries. We do not currently intend to hedge these assets.

In the event that the government of India, the Philippines or the government of another country changes its tax policies, rules and regulations, our tax expense may increase and affect our effective tax rates.

We are subject to income taxes in both the U.S. and numerous foreign jurisdictions. We are subject to the continual examination by tax authorities in India and in the Philippines, and the Company assesses the likelihood of outcomes resulting from these examinations to determine the adequacy of its provision for income taxes. Although we believe our tax estimates are reasonable, the final determination of tax audits could be materially different from what is reflected in historical income tax and indirect tax provisions and accruals, and could result in a material effect on the Company’s income tax provision, indirect tax expenses, net income or cash flows in the period or periods for which that determination is made. If additional taxes are assessed, it could have an adverse impact on our financial results.

In addition, changes in the tax rates, tax laws or the interpretation of tax laws in the jurisdiction where we operate, could affect our future results of operations.

In 2015, our Indian subsidiary was subject to an inquiry by the Service Tax Bureau in India regarding the classification of services provided by this subsidiary, asserting that the services provided by this subsidiary fall under the category of online information and database access or retrieval services (OID Services), and not under the category of business support services (BS Services) that are exempt from service tax as historically indicated in our service tax filings. In the event the Service Tax Bureau is successful in proving that our services fall under the category of OID Services, the revenue earned by our Indian subsidiary would be subject to a service tax of approximately 14.5% and this would increase our operating costs. The revenues of our Indian subsidiary in 2017 were $15.6 million. We disagree with the Service Tax Bureau’s position and contest these assertions vigorously.

In 2016, our Indian subsidiary received notices of appeal from the Commissioner, Service Tax, seeking to reverse service tax refunds previously granted to us for certain quarters in 2014, asserting that the services provided by this subsidiary fall under the category of OID Services and not BS Services. We disagree with the basis of these appeals and are contesting them vigorously. We expect delays in receiving service tax refunds until the appeals are adjudicated with finality.

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Our operating results may be adversely affected by our use of derivative financial instruments.

We have entered into a series of foreign currency forward contracts that are designated as cash flow hedges. These contracts are intended to partially offset the impact of the movement of the exchange rates on future operating costs of our Asian subsidiaries. The hedging strategies that we have implemented or may implement to mitigate foreign currency exchange rate risks may not reduce or completely offset our exposure to foreign exchange rate fluctuations and may expose our business to unexpected market, operational and counterparty credit risks. Accordingly, we may incur losses from our use of derivative financial instruments that could have a material adverse effect on our business, results of operations and financial condition.

If tax authorities in any of the jurisdictions in which we operate contest the manner in which we allocate our profits, our net income could decrease.

A significant portion of the services we provide to our clients are provided by our Asian subsidiaries located in different jurisdictions. Tax authorities in some of these jurisdictions have from time to time challenged the manner in which we allocate our profits among our subsidiaries, and we may not prevail in this type of challenge. If such a challenge were successful, our worldwide effective tax rate could increase, thereby decreasing our net income.

An expiration or termination of our preferential tax rate incentives could adversely affect our results of operations.

Certain of our foreign subsidiaries are subject to preferential tax rates or enjoy tax subsidies from the government. In addition, one of our foreign subsidiaries enjoys a tax holiday. These tax incentives provide that we pay reduced income taxes in those jurisdictions for a fixed period of time that varies depending on the jurisdiction, or they may result in lowering our expenses. An expiration or termination of these incentives could substantially increase our worldwide effective tax rate, or increase our tax expense, thereby decreasing our net income and adversely affecting our results of operations.

Our earnings may be adversely affected if we change our intent not to repatriate our foreign earnings or if such earnings become subject to U.S. tax on a current basis.

In December 2017, the President signed the U.S. Tax Cuts and Jobs Act (2017 Tax Act), which includes a broad range of provisions, many of which significantly differ from those contained in previous U.S. tax law. One such provision relates to a one-time tax on the mandatory deemed repatriation of post-1986 untaxed foreign earnings and profits (E&P), referred to as the toll charge.A significant portion of our operations are conducted outside the United States. Despite the access to the overseas earnings and the resulting toll charge, we intend to indefinitely reinvest the foreign earnings in our foreign subsidiaries on account of the withholding tax that the Company has to incur on the actual remittances. Unremitted earnings of foreign subsidiaries amounted to approximately $24.8 million at December 31, 2017. If such earnings are repatriated in the future, or are no longer deemed to be indefinitely reinvested, the Company would have to accrue the applicable amount of withholding taxes associated with such remittances.

Anti-outsourcing legislation, if adopted, could adversely affect our business, financial condition and results of operations and impair our ability to service our clients.

 

The issue of outsourcing of services abroad by U.S. companies is a topic of political discussion in the United States.U.S. Measures aimed at limiting or restricting outsourcing by U.S. companies are under discussion in Congress and in numerous state legislatures. While no substantive anti-outsourcing legislation has been introduced to date, given the ongoing debate over this issue, the introduction of such legislation is possible. If introduced, our business, financial condition and results of operations could be adversely affected and our ability to service our clients could be impaired.

 

19

Our growth could be hindered by visa restrictions.

 

Occasionally, we have employees from our other facilities visit or transfer to the United StatesU.S. to meet our clients or work on projects at a client’s site. Any visa restrictions or new legislation putting a restriction on issuing visas could affect our business.

 

Immigration and visa laws and regulations in the United StatesU.S. and other countries are subject to legislative and administrative changes, as well as changes in the application of standards. Immigration and visa laws and regulations can be significantly affected by political forces and levels of economic activity. Our international expansion strategy and our business, results of operations and financial condition may be materially adversely affected if legislative or administrative changes to immigration or visa laws and regulations impair our ability to staff projects with our professionals who are not citizens of the country where the work is to be performed.

 

Political uncertainty, political unrest, terrorism, and natural calamities in the Philippines, India, Sri Lanka and Israel could adversely affect business conditions in those regions, which in turn could disrupt our business and adversely impact our results of operations and financial condition.

We conduct the majority of our production operations in the Philippines, India, Sri Lanka and Israel. These countries and regions remain vulnerable to disruptions from political uncertainty, political unrest, terrorist acts, and natural calamities.

Any damage to our network and/or information systems would damage our ability to provide services, in whole or in part, and/or otherwise damage our operations and could have an adverse effect on our business, financial condition or results of operations. Further, political tensions and escalation of hostilities in any of these countries could adversely affect our operations in these countries and therefore adversely affect our revenues and results of operations.

Terrorist attacks or a war could adversely affect our results of operations.

Terrorist attacks and other acts of violence or war could affect us or our clients by disrupting normal business practices for extended periods of time and reducing business confidence. In addition, acts of violence or war may make travel more difficult and may effectively curtail our ability to serve our clients' needs, any of which could adversely affect our results of operations.

We may face various risks associated with shareholder activists or shareholder demands for better performance.

There is no assurance that we will not be subject to shareholder activism or demands. Such activities could interfere with our ability to execute our strategic plan, be costly and time-consuming, disrupt our operations, and divert the attention of management and our employees.

We are the subject of continuing litigation, including litigation by certain of our former employees.

In 2008, a judgment was rendered in the Philippines against a Philippines subsidiary of the Company that is no longer active and purportedly also against Innodata Inc., in favor of certain former employees of the Philippines subsidiary. The payment amount as recalculated in November 2017 by the Philippines Department of Labor and Employment National Labor Relations Commission aggregates approximately $6.2 million, plus legal interest that accrued at 12% per annum from August 13, 2008 to June 30, 2013, and thereafter accrued and continues to accrue at 6% per annum. The payment amount as expressed in U.S. dollars varies with the Philippine peso to U.S. dollar exchange rate. In December 2017 a group of 97 of the former employees indicated that they proposed to record the judgment as to them in New Jersey. In January 2018, in response to an action initiated by Innodata Inc., the United States District Court for the District of New Jersey entered a preliminary injunction that enjoins these former employees from pursuing or seeking recognition or enforcement of the judgment against Innodata Inc. in the United States during the pendency of the action and until further order of the Court.

20

We are also subject to various other legal proceedings and claims which arise in the ordinary course of business. 

While we currently believe that the ultimate outcome of these proceedings will not have a material adverse effect on our consolidated financial position or overall trends in our consolidated results of operations, litigation is subject to inherent uncertainties. Substantial recovery against us in the above- referenced Philippines action could have a material adverse impact on us, and unfavorable rulings or recoveries in the other proceedings could have a material adverse impact on the consolidated operating results of the period in which the ruling or recovery occurs. In addition, our estimate of potential impact on our consolidated financial position or overall consolidated results of operations for the above referenced legal proceedings could change in the future. See “Legal Proceedings.”

Our reputation could be damaged or our profitability could suffer if we do not meet the controls and procedures in respect of the services and solutions we provide to our clients, or if we contribute to our clients’ internal control deficiencies.

Our clients may perform audits or require us to perform audits, provide audit reports or obtain certifications with respect to the controls and procedures that we use in the performance of services for such clients, especially when we process data or information belonging to them. Our ability to acquire new clients and retain existing clients may be adversely affected and our reputation could be harmed if we receive a qualified opinion, or if we cannot obtain an appropriate certification or opinion with respect to our controls and procedures in connection with any such audit in a timely manner. Additionally, our profitability could suffer if our controls and procedures were to fail or to impair our client’s ability to comply with its own internal control requirements.

New and changing corporate governance and public disclosure requirements add uncertainty to our compliance policies and increase our costs of compliance.

 

Changing laws, regulations and standards relating to accounting, corporate governance and public disclosure, including the Sarbanes-Oxley Act of 2002, other SEC regulations, and the NASDAQNasdaq Stock Market rules, are creatingcreate uncertainty for companies like ours. These laws, regulations and standards may lack specificity and are subject to varying interpretations. Their application in practice may evolve over time, as new guidance is provided by regulatory and governing bodies. This could result in continuing uncertainty regarding compliance matters and higher costs of compliance as a result of ongoing revisions to such corporate governance standards.

 

Although we are committed to maintaining high standards of corporate governance and public disclosure, and complying with evolving laws, regulations and standards, if we fail to comply with new or changed laws, regulations or standards of corporate governance, our business and reputation may be harmed.

 

It is unlikely that we will pay dividends.

We have not paid any cash dividends since our inception and do not anticipate paying any cash dividends in the foreseeable future. We expect that our earnings, if any, will be used to finance our growth.


Item 1B.Unresolved Staff Comments.

Item 1B. Unresolved Staff Comments.

 

None.

21

Item 2.Properties.

Item 2. Properties.

 

Our services are primarily performed from our Ridgefield Park, New Jersey headquarters and tenseven overseas delivery centers in the Philippines, India, Sri Lanka, Canada, Germany, United Kingdom and Israel, all of which are leased. The square footage of all our leased properties totals approximately 293,000.236,000. Our leased properties in the Philippines, Sri Lanka, Germany and Israel are primarily used by our DDS segment; our leased property in India is primarily used by our DDS and Synodex segments; and our leased property in Canada is primarily used by our Agility segment. Our leased property in the United States is our corporate headquarters and is used by all segments.

 

In addition, we may need to lease additional property in the future. We believe that we will be able to obtain suitable additional facilities on commercially reasonable terms on an “as needed” basis.

Item 3.Legal Proceedings.

 

In 2008, a judgment was rendered in the Philippines against a Philippines subsidiary of the Company that is no longer active and purportedly also against Innodata Inc., in favor of certain former employees of the Philippines subsidiary. The payment amount as recalculated in November 2017 by the Philippines Department of Labor and Employment National Labor Relations Commission aggregates approximately $6.2 million, plus legal interest that accrued at 12% per annum from August 13, 2008 to June 30, 2013, and thereafter accrued and continues to accrue at 6% per annum. The payment amount as expressed in U.S. dollars varies with the Philippine peso to U.S. dollar exchange rate. In December 2017 a group of 97 of the former employees indicated that they proposed to record the judgment as to them in New Jersey. In January 2018, in response to an action initiated by Innodata Inc., the United States District Court for the District of New Jersey entered a preliminary injunction that enjoins these former employees from pursuing or seeking recognition or enforcement of the judgment against Innodata Inc. in the United States during the pendency of the action and until further order of the Court. The principal relevant cases in the Philippines are Court of Appeals Case Nos. CA-G.R. SP No. 93295 Innodata Employees Association (IDEA), Eleanor Tolentino, et al. vs. Innodata Philippines, Inc., et al., and CA-G.R. SP No. 90538 Innodata Philippines, Inc. vs. Honorable Acting Secretary Manuel G. Imson, et al. (28 June 2007), the Department of Labor and Employment National Labor Relations Commission, Republic of the Philippines (NLRC-NCR-Case No.07-04713-2002, et al., Innodata Employees Association (IDEA) and Eleanor A. Tolentino, et al. vs. Innodata Philippines, Inc., et al), and the Department of Labor and Employment Office of the Secretary of Labor and Employment, Republic of the Philippines (Case No. OS-AJ-0015-2001, In Re: Labor Dispute at Innodata Philippines, Inc.). The U.S. District Court action is Civil Action No.: 2:17-cv-13268-SDW-LDW Innodata Inc. v. Myrna C. Augustin-Simon; et al.Item 3. Legal Proceedings.

 

We are also subjectReference is made to various other legal proceedingsNote 6, “Commitments and claims which arise inContingencies - Litigation,” to the ordinary course of business.  While we believe that we have adequate reserves for those losses we believe are probable and can be reasonably estimated, the ultimate results of legal proceedings and claims cannot be predicted with certainty.

While management currently believes that the ultimate outcome of these proceedings will not have a material adverse effect on our consolidated financial position or overall trendsstatements in our consolidated resultsItem 8 of operations, litigationthis Report, which is subject to inherent uncertainties. Substantial recovery against us in the above- referenced Philippines action could have a material adverse impact on us, and unfavorable rulings or recoveries in the other proceedings could have a material adverse impact on the consolidated operating results of the period in which the ruling or recovery occurs.incorporated by reference herein.

Item 4.Mine Safety Disclosures.

 

None.Item 4. Mine Safety Disclosures.

Not applicable.

 

22

PART II

Item 5.Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities.

 

Item 5. Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities.

Innodata Inc. (the “Company”) Common Stock is quoted on The Nasdaq Stock Market LLC under the symbol “INOD.”“INOD”. On February 9, 2018,10, 2021, there were 7464 stockholders of record of the Company’s Common Stock based on information provided by the Company's transfer agent. Virtually allThe number of the Company’s publicly held shares are held in “street name” and the Company believesstockholders of record is based upon the actual number of beneficialholders registered at such date and does not include holders of its Common Stock to be 2,847.

The following table sets forthshares in “street names” or persons, partnerships, associates, corporations, or other entities identified in security position listings maintained by depositories. We did not have any sales of unregistered securities during the high and low sales prices on a quarterly basis for the Company's Common Stock, as reported on Nasdaq, for the two yearsyear ended December 31, 2017.

  Common Stock 
  Sale Prices 
       
2016 High  Low 
         
First Quarter $2.83  $2.21 
         
Second Quarter  2.50   2.16 
         
Third Quarter  2.80   2.15 
         
Fourth Quarter  2.59   1.90 

2017 High  Low 
       
First Quarter $2.45  $1.90 
         
Second Quarter  2.25   1.35 
         
Third Quarter  1.85   1.30 
         
Fourth Quarter  1.50   0.88 

Dividends

The Company has never paid cash dividends on its Common Stock and does2020. We do not anticipate that it will do sopaying any dividends in the foreseeable future. The future payment of dividends, if any, on the Common Stock is within the discretion of the Board of Directors and will depend on the Company's earnings, its capital requirements and financial condition and other relevant factors.

23

 

Securities Authorized for Issuance Under Equity Compensation Plans

 

The following table sets forth the aggregate information for the Company's equity compensation plans in effect as of December 31, 2017:2020:

 

 Number of      
 Securities to be Issued Weighted-Average Number of Securities 
 Upon Exercise of Exercise Price of Remaining Available for 
 Outstanding Options, Outstanding Options, Future Issuance Under  Number of
Securities to be Issued
 Upon Exercise of
Outstanding Options,
Warrants and Rights
  Weighted-Average
Exercise Price of
Outstanding Options,
Warrants and Rights
 Number of Securities
Remaining Available for
 Future Issuance Under
 Equity Compensation Plans
 
Plan Category Warrants and Rights Warrants and Rights Equity Compensation Plans  (a) (b) (c) 
 (a) (b) (c) 
       
Equity compensation plansapproved by security holders(1)  4,241,799  $2.82   6,143,206   5,906,884  $1.61   2,925,638 
                        
not approved by security holders Equity compensation plans  -   -   - 
Equity compensation plans not approved by security holders  -   -   - 
                        
Total  4,241,799  $2.82   6,143,206   5,906,884  $1.61   2,925,638 

 

(1) 2013 Stock Plan, approved by the stockholders, see Note 10, “Stock Options,” to Consolidated Financial Statements, contained elsewhere herein.the consolidated financial statements.

 

Purchase of Equity Securities

In September 2011, our Board of Directors authorized the repurchase of up to $2.0 million of our common stock in open market or private transactions. There is no expiration date associated with the program.

 

We did not repurchase any shares of our common stock during 2017. As of December 31, 2017, we had repurchased approximately 137,000 shares of our common stock under this authorization, for a total cost of approximately $0.3 million.2020.

 

We did not have any sales of unregistered equity securities during the three monthsyear ended December 31, 2017.2020.

Item 6.Selected Financial Data.

Item 6. Selected Financial Data.

 

Not applicable.applicable to smaller reporting companies.

Item 7.Management's Discussion and Analysis of Financial Condition and Results of Operations.

Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations.

 

The following discussion should be read in conjunction with our consolidated financial statements and the related notes thereto included elsewhere in this report.report, which are incorporated by reference herein. In addition to historical information, this discussion includes forward-looking information that involves risks and assumptions which could causebased upon management’s current expectations. Our actual results tocould differ materially from management’s expectations. the results referred to in any forward-looking statements. See “Forward-Looking“Cautionary Note Regarding Forward-Looking Statements” included elsewhere in this report.

 

27

Correction of Immaterial Errors – During the preparation of the September 30, 2020 condensed consolidated financial statements, certain historical errors were identified relating to the accounting for capital leases under ASC Topics 840 and 842. The lease obligations under certain leases were not recorded at their present values at the inception of the leases; in addition, the asset buyout prices were not reassessed in December 2019 by the Company, both of which resulted in an understatement of expenses from December 31, 2017 to December 31, 2019 and an overstatement of expenses for the nine months ended September 30, 2020.

The errors were not material, either quantitatively or qualitatively, in any of the reported periods. However, the corrections, if recorded in the three-month period ended September 30, 2020 would have been material to such period. Accordingly, the prior period financial statements were corrected by revising such consolidated financial statements for comparability. For the December 31, 2019 consolidated financial statements included in this Form 10-K, the corrections are as follows:

·An increase in net loss of $540,000 for the year ended December 31, 2019.
·An increase in expenses of $540,000 for the year ended December 31, 2019.
·An increase in the loss per share of $0.02 for the year ended December 31, 2019.
·An increase in liabilities of $528,000 as of December 31, 2019.
·A decrease in retained earnings of $777,000 and $237,000 as of December 31, 2019 and 2018, respectively.
·A decrease in total assets of $249,000 as of December 31, 2019.
·The impact on cash flows for the year ended December 31, 2019 was:
·A decrease in net cash flows provided by operating activities of $573,000.

·A decrease in net cash flows used in investing activities of $102,000.

·A decrease in net cash flows used in financing activities of $471,000.

Executive Overview

 

We are a global digital services and solutiondata engineering company. We operate in three reporting segments: Digital Data Solutions (DDS), Innodata Advanced Data Solutions (IADS)Synodex and Media Intelligence Solutions (MIS).Agility.

 

The following table sets forth for the period indicated, certain financial data expressed for the two years ended December 31, 2017:2020 and 2019:

 

  (Dollars in millions) 
  Years Ended December 31, 
  2020  % of revenue  2019  % of revenue 
Revenues $58.2   100.0% $55.9   100.0%
Direct operating costs  38.4   66.0%  37.3   66.7%
Selling and administrative expenses  18.7   32.0%  19.5   34.9%
Income (loss) from operations  1.1   2.0%  (0.9)  (1.6)%
Other expense  0.1       0.1     
Income (loss) before provision for income taxes  1.0       (1.0)    
Provision for income taxes  0.4       1.1     
Net income (loss)  0.6       (2.1)    

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28

 

 

  (Dollars in millions) 
    
  Years Ended December 31, 
  2017  % of revenue  2016  % of revenue 
             
Revenues $60.9   100.0% $63.1   100.0%
Direct operating costs  45.8   75.2%  47.2   74.8%
Selling and administrative expenses  20.2   33.2%  19.5   30.9%
Change in fair value of contingent consideration  -   0.0%  1.1   1.7%
Loss from operations  (5.1)  -8.4%  (4.7)  -7.4%
Other income  -       -     
Loss before provision for                
income taxes  (5.1)      (4.7)    
Provision for income taxes  0.3       1.2     
Net loss  (5.4)      (5.9)    
Loss attributable to non-controlling interest  0.3       0.4     
                 
Net loss attributable to Innodata Inc. and Subsidiaries $(5.1)     $(5.5)    

Results of Operations

All percentages have been calculated using rounded amounts.

Year Ended December 31, 2020 Compared to the Year Ended December 31, 2019

Revenues

 

In our DDS segment, we recognizeTotal revenues based on the quantity delivered or resources utilized and in the period in which the services are performed and delivery has occurred. Revenues for contracts billed on a time-and-materials basis are recognized as services are performed. Revenues under fixed-fee contracts, which are not significant to the overall revenues, are recognized on the percentage of completion method of accounting, as services are performed or milestones are achieved.

In our IADS segment, we recognize revenues primarily based on the quantity delivered, and the period in which services are performed and deliverables are made as per contracts. A portion of our IADS segment revenue is derived from licensing our software and providing access to our hosted software platform. Revenue from such services are recognized monthly when access to the service is provided to the end user and there are no significant remaining obligations, persuasive evidence of an arrangement exists, the fees are fixed or determinable and collection is reasonably assured.

Our MIS segment derives its revenues primarily from subscription arrangements and provision of enriched media analysis services. Revenue from subscriptions are recognized monthly when access to the service is provided to the end user and there are no significant remaining obligations, persuasive evidence of an arrangement exists, the fees are fixed or determinable, and collection is reasonably assured. Revenues from enriched media analysis services are recognized when the services are performed and delivered to the client.

We consider U.S. GAAP standard accounting criteria for determining whether to report revenue gross as a principal versus net as an agent.  Factors considered include whether we are the primary obligor, have risks and rewards of ownership, and bear the risk that a client may not paywere $58.2 million for the services performed.  If there are circumstances whereyear ended December 31, 2020, an increase of $2.3 million or 4% from total revenues of $55.9 million for the above criteria are not met and therefore we are not the principal in providing services, amounts received from clients are presented net of payments in the consolidated statements of operations and comprehensive loss.year ended December 31, 2019.

 

Revenues include reimbursementfrom the DDS segment were $42.0 million and $41.3 million for the years ended December 31, 2020 and 2019, respectively, an increase of out-of-pocket expenses, with$0.7 million or approximately 2%. The increase was due to higher volume from one client, partially offset by lower volume from two clients of the corresponding out-of-pocket expenses includedDDS segment.

Revenues from the Synodex segment were $4.8 million and $3.9 million for the years ended December 31, 2020 and 2019, respectively, an increase of $0.9 million or approximately 23%. The increase was primarily due to higher volume from three clients, partially offset by lower volume from two clients.

Revenues from the Agility segment were $11.4 million and $10.7 million for the year ended December 31, 2020 and 2019, respectively, an increase of $ 0.7 million or approximately 7%. The increase was attributable to higher revenues from subscriptions to our Agility media database.

One client in direct operating costs.the DDS segment generated approximately 14% and 16% of the Company’s total revenues in the fiscal years ended December 31, 2020 and 2019, respectively. Another client in the DDS segment generated 10% of the Company’s total revenues for the fiscal year ended December 31, 2019. No other client accounted for 10% or more of total revenues during these periods. Further, in the years ended December 31, 2020 and 2019, revenues from non-US clients accounted for 54% and 55% of the Company's revenues respectively.

 

Direct Operating Costs

Direct operating costs consist of direct payroll, occupancy costs, data center hosting fees, content acquisition costs, depreciation and amortization, travel, telecommunications, computer services and supplies, realized gain (loss) on forward contracts, foreign currency revaluationremeasurement gain (loss), and other direct expenses that are incurred in providing services to our clients.

 

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Direct operating costs were $38.4 million and $37.3 million for the years ended December 31, 2020 and 2019, respectively, an increase of $1.1 million or approximately 3%. This increase was primarily due to an increase in labor related costs of $2.1 million, and technology-related expenditures in connection with our BCP in response to the COVID-19 pandemic of $1.1 million. The increase was offset in part by reductions in occupancy and related costs of $1.1 million, content acquisition costs of $0.2 million, and a decrease of $0.8 million due to reversal of a one-time charge of $0.4 million made in the second quarter of 2019 for an assessment of retroactive foreign social security contributions that was successfully adjudicated. Direct operating costs as percentage of total revenues were 66% and 67% for the years ended December 31, 2020 and 2019, respectively.

 

Direct operating costs for the DDS segment were $28.5 million and $27.5 million for the years ended December 31, 2020 and 2019, respectively, an increase of $1.0 million or approximately 4%. This increase was primarily due to an increase in labor related costs of $1.8 million, and technology-related expenditures in connection with our BCP in response to the COVID-19 pandemic of $1.1 million. The increase was offset in part by reductions in occupancy and related costs of $1.0 million and a decrease of $0.8 million due to reversal of a one-time charge of $0.4 million made in the second quarter of 2019 for an assessment of retroactive foreign social security contributions that was successfully adjudicated. Direct operating costs for the DDS segment as a percentage of DDS segment revenues were 68% and 67% for the years ended December 31, 2020 and 2019, respectively.


 

Direct operating costs for the Synodex segment were approximately $3.4 million and $3.2 million for the years ended December 31, 2020 and 2019, respectively, an increase of $0.2 million or 6%. The increase was principally due to labor related costs associated with the increase in volume. Direct operating costs for the Synodex segment as a percentage of segment revenues were 71% and 82% for the years ended December 31, 2020 and 2019, respectively. The decrease in Direct operating costs as a percentage of segment revenues during the year was primarily due to higher revenue.

Direct operating costs for the Agility segment were approximately $6.5 million and $6.6 million for the years ended December 31, 2020 and 2019, respectively, a decrease of $0.1 million or 2%. This decrease was primarily due to a reduction in content acquisition costs. Direct operating costs for the Agility segment as a percentage of Agility segment revenues were 57% and 62% for the years ended December 31, 2020 and 2019, respectively. The decrease in Direct operating costs as a percentage of segment revenues during the year was primarily due to higher revenue from subscriptions to our Agility intelligent data platform and newswire products.

Selling and Administrative Expenses

 

Selling and administrative expenses consist of management and administrative salaries, sales and marketing costs including commissions, new services research and related software development, third-party software, advertising and trade conferences, professional fees and consultant costs, and other administrative overhead costs.

Adjusted EBITDA Performance Metric

In addition to measures of financial performance presented in our consolidated financial statements, we monitor “Adjusted EBITDA” to help us evaluate our ongoing operating performance including our ability to operate the business effectively.

We define Adjusted EBITDA as net income (loss) attributable to Innodata Inc.Selling and Subsidiaries in accordance with GAAP before income taxes, depreciation, amortization of intangible assets, impairment charges, changes in fair value of contingent consideration, stock-based compensation, loss attributable to non-controlling interests and interest income (expense).

We believe Adjusted EBITDA is useful to our management and investors in evaluating our operating performance and for financial and operational decision-making purposes. In particular, it facilitates comparisons of the core operating performance of our Company from period to period on a consistent basis and helps us to identify underlying trends in our business. We believe it provides useful information about our operating results, enhances the overall understanding of our past performance and future prospects and allows for greater transparency with respect to key metrics used by the management in our financial and operational decision-making. We use this measure to establish operational goals for managing our business and evaluating our performance. 

Adjusted EBITDA has limitations as an analytical tool and should not be considered in isolation or as a substitute for results reported under GAAP. Some of these limitations are:

·Adjusted EBITDA does not reflect tax payments, and such payments reflect a reduction in cash available to us;
·Adjusted EBITDA does not reflect changes in, or cash requirements for, our working capital needs and for our cash expenditures or future requirements for capital expenditures or contractual commitments;
·Adjusted EBITDA excludes the potential dilutive impact of stock-based compensation expense related to our workforce, interest income (expense) and net loss attributable to non-controlling interests, and these items may represent a reduction or increase in cash available to us;
·Although depreciation and amortization are non-cash charges, the assets being depreciated and amortized may have to be replaced in the future, and Adjusted EBITDA does not reflect cash capital expenditure requirements for such replacements or for new capital expenditure requirements; and
·Other companies, including companies in our own industry, may calculate Adjusted EBITDA differently from our calculation, limiting its usefulness as a comparative measure.

Adjusted EBITDA should be considered as a supplement to, and not as a substitute for or superior to, GAAP net income.

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The following table shows reconciliation from net loss to Adjusted EBITDA for the periods presented (in thousands):

  Years Ended December 31, 
  2017  2016 
Adjusted EBITDA:        
Net loss attributable to Innodata Inc. and Subsidiaries $(5,055) $(5,524)
Depreciation and amortization  3,674   3,195 
Stock-based compensation  695   1,162 
Provision for income taxes  285   1,126 
Change in fair value of contingent consideration  -   1,038 
Interest expense (income), net  (23)  63 
Non-controlling interests  (304)  (387)
Adjusted EBITDA $(728) $673 

DDS Segment

  Years Ended December 31, 
  2017  2016 
Adjusted EBITDA:        
Net loss attributable to DDS Segment $(1,740) $(2,570)
Depreciation and amortization  2,258   2,309 
Stock-based compensation  689   1,172 
Provision for income taxes  326   1,181 
Change in fair value of contingent consideration  -   1,038 
Interest expense (income), net  (34)  63 
Non-controlling interests  (304)  (387)
Adjusted EBITDA - DDS Segment $1,195  $2,806 

IADS Segment

  Years Ended December 31, 
  2017  2016 
Adjusted EBITDA:        
Net loss attributable to IADS Segment $(597) $(1,778)
Stock-based compensation  2   (10)
Adjusted EBITDA - IADS Segment $(595) $(1,788)

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MIS Segment

  Years Ended December 31, 
  2017  2016 
Adjusted EBITDA:        
Net loss attributable to MIS Segment $(2,718) $(1,176)
Depreciation and amortization  1,416   886 
Stock-based compensation  4   - 
Benefits from income taxes  (41)  (55)
Interest expense, net  11   - 
Adjusted EBITDA - MIS Segment $(1,328) $(345)

Results of Operations

Year Ended December 31, 2017 Compared to the Year Ended December 31, 2016

Revenues

Total revenuesadministrative expenses were $60.9$18.7 million for the year ended December 31, 2017, a 3% decrease from $63.1 million for the year ended December 31, 2016.

Revenues from the DDS segment were $46.7 million and $50.7 million for the years ended December 31, 2017 and 2016, respectively, a decline of $4 million or approximately 8%.The decline was primarily on account of reduced volume from a key e-book client amounting to $3.3 million and lower volume from other clients. The decline was partially offset by an increase in revenue for one new client for whom services began in the fourth quarter of 2016.

Revenues from the IADS segment were $4.8 million and $4.3 million for the years ended December 31, 2017 and 2016, respectively, an increase of $0.5 million or approximately 12%. The increase primarily reflects additional volume from Synodex clients.

Revenues from the MIS segment were $9.4 million and $8.1 million for the year ended December 31, 2017 and 2016, respectively, an increase of $1.3 million or approximately 16%. The increase is attributable to the acquisition of the Agility business in July 2016.

Two clients in our DDS segment generated approximately 30% and 31% of our total revenues in the fiscal years ended December 31, 2017 and 2016, respectively. No other client accounted for 10% or more of total revenues during these periods. Further, in the years ended December 31, 2017 and 2016, revenues from non-US clients accounted for 51% and 49%, respectively, of our revenues.

Direct Operating Costs

Direct operating costs were approximately $45.8 million and $47.2 million for the years ended December 31, 2017 and 2016, respectively, a decrease of $1.4 million or approximately 3%.

Direct operating costs for the DDS segment were $35.4 million and $37.9 million for the years ended December 31, 2017 and 2016, respectively, a decrease of $2.5 million or approximately 7%.The decline in direct operating costs is due to a decline in revenues. It also reflects cost rationalization.Direct operating costs for the DDS segment as a percentage of DDS segment revenues were 76% for the year ended December 31, 2017 compared to 75% for the year ended December 31, 2016.The increase primarily reflects a decline in DDS segment direct operating costs relative to the decline in revenues.

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Direct operating costs for the IADS segment were approximately $4.3 million and $4.9 million for the respective periods, net of intersegment profits, a decrease of $0.6 million or 12%.The decline in direct operating costs reflects a lower headcount due to production efficiencies.Direct operating costs for the IADS segment as a percentage of IADS segment revenues were 90% and 113% for the years ended December 31, 2017 and 2016, respectively.

Direct operating costs for the MIS segment were approximately $6.1 million and $4.4 million, net of intersegment profit, for the years ended December 31, 2017 and 2016, respectively, an increase of $1.7 million, or 39%.The increase in direct operating costs was primarily on account of the acquisition of the Agility business in July 2016.Direct operating costs for the MIS segment as a percentage of MIS segment revenues were 65% and 55% for the years ended December 31, 2017 and 2016, respectively.

Selling and Administrative Expenses

Selling and administrative expenses were $20.2 million for the year ended December 31, 20172020 compared to $19.5 million for the year ended December 31, 2016, an increase2019, a decrease of $0.7$0.8 million or approximately 4%. This decrease was primarily due to lower marketing, travel and occupancy expenses of $0.3 million and professional fees of $0.5 million. Selling and administrative expenses as a percentage of total revenues were 33%32% and 31%35% for the years ended December 31, 20172020 and 2016,2019, respectively. The decrease in selling and administrative expenses as percentage of revenues during the year was primarily due to higher revenues and lower selling and administrative costs.

 

Selling and administrative expenses for the DDS segment were $13.2$12.4 million and $13.5 million in these respective periods, a decrease of $0.3 million or 2%. In 2016, the DDS segment incurred $1.5 million of legal, professional and other costs in connection with an internal investigation. In 2017, selling and administrative expenses included an accrual of $1.4 million primarily in connection with legal proceedings, offset in part by the recovery of approximately $0.2 million of accounts receivable from two clients. Selling and administrative expenses for the DDS segment as a percentage of DDS segment revenues increased to 28% for the year ended December 31, 2017 from 26%2020 compared to $13.1 million for the year ended December 31, 2016.2019, a decrease of $0.7 million or 5%. This increasedecrease was primarily reflects the decline indue to lower marketing, travel and occupancy expenses of $0.2 million and professional fees of $0.5 million. As a percentage of DDS revenues, DDS selling and administrative expenses relative to the decline in revenues.

Sellingwere 30% and administrative expenses32% for the IADS segment for the respective periods were $1.0 million and $1.2 million, net of intersegment profits, a decline of $0.2 million or 17%. The decrease in selling and administrative expenses is on account of cost optimization. Selling and administrative expenses for the IADS segment as a percentage of IADS segment revenues decreased to 21% for the yearyears ended December 31, 2017 compared to 28% for the year ended December 31, 2016.2020 and 2019, respectively. The decrease in selling and administrative expenses as a percentage of IADS segment revenues was principally attributabledue to the increase in IADShigher revenues and the decline inlower selling and administrative expenses.

 

Selling and administrative costsexpenses for the MISSynodex segment was $0.9 million for the year ended December 31, 2020 compared to $0.7 million for the year ended December 31, 2019, an increase of $0.2 million or 29%. This increase was primarily due to labor related expenses. Selling and administrative expenses for the Synodex segment as a percentage of Synodex segment revenues were 19% and 18% for the years ended December 31, 2020 and 2019, respectively.

Selling and administrative expenses for the Agility segment were $6.0$5.4 million and $4.8$5.7 million for the years ended December 31, 20172020 and 2016, respectively.The increase2019, respectively, a decrease of $0.3 million or 5%. This decrease was primarily reflects the acquisition of the Agility business in July 2016.due to labor related expenses. Selling and administrative expenses for the MISAgility segment as a percentage of MISAgility segment revenues increased to 64%were 47% and 53% for the yearyears ended December 31, 2017 from 60% for the year ended December 31, 2017.

Contingent Consideration2020 and 2019, respectively. The decrease in selling and administrative expenses as a percentage of revenues was due to higher revenues and lower selling and administrative expenses.

 

On September 30 2016, we and the other parties involved in the acquisition of MediaMiser amended the terms on which one of our subsidiaries was required to make a supplemental purchase price payment for MediaMiser. Prior to the amendment, the amount of the supplemental purchase price payment was to be determined by the achievement of certain financial thresholds and was in no event to exceed $3.8 million (C$5 million). The amendment fixed the amount of the supplemental purchase price payment at $1.5 million (C$2 million) payable in two equal installments. The first installment was paid 30% in cash and 70% in shares of Innodata Inc. common stock on March 31, 2017. The second instalment is payable on March 31, 2018 to designated recipients, except that no payments will be made to designated recipients who fail to satisfy specified conditions. We have the option to pay up to 70% of the supplemental amount in shares of Innodata Inc. common stock. We recorded a $1.0 million charge in our statement of operations for the third quarter of 2016 to reflect the amendment.

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Goodwill Impairment

On March 31, 2020, we determined that adverse changes in macroeconomic trends as a consequence of the continuing COVID-19 pandemic constituted a triggering event under the Financial Accounting Standards Board’s (the “FASB”) Accounting Standards Codification (“ASC”) No. 350, “Intangibles - Goodwill and Other” and ASC No. 360, “Impairment or Disposal of Long-Lived Assets”). We completed our impairment analysis procedures as of March 31, 2020. We determined that there was no impairment of long-lived assets in any of the reporting units as of March 31, 2020.

On September 30, 2020, we performed our annual goodwill assessment for the Agility segment in accordance with the provisions of the FASB’s Accounting Standards Update (“ASU”) 2017-04, “Intangibles – Goodwill and Other (Topic 350)”, by using a single step approach that evaluates the carrying value of goodwill and comparing it against the reporting unit’s fair value. Our conclusion was consistent with the results of the March 31, 2020 impairment test.

Income Taxes

 

We recorded a provision for income taxes of approximately $0.3$0.4 million and $1.1 million for the years ended December 31, 20172020 and 2016,2019, respectively. TaxesTax-related charges primarily consistconsisted of a provision for foreign taxes recorded in accordance with the local tax regulations by our foreign subsidiaries. Effective income tax rates are disproportionate primarily due to the losses incurred by our U.S. entity and our Canadian subsidiaries and a valuation allowance recorded on the deferred taxes on these entities. Some of our foreign subsidiaries are subject to tax holidays or preferential tax rates which reduce our overall effective tax rate when compared to the U.S. statutory tax rate.

In December 2017, the President signed the U.S. Tax Cuts and Jobs Act (2017 Tax Act), which includes a broad range of provisions, many of which significantly differ from those contained in previous U.S. tax law. Changes in tax law are accounted for in the period of enactment. As such, the 2017 consolidated financial statements reflect the immediate tax effectCanadian entities. See Note 4, “Income Taxes” of the 2017 Tax Act, which was enacted on December 22, 2017 (Enactment Date). The 2017 Tax Act contains several key provisions including, among other things:

A one-time tax on the mandatory deemed repatriation of post-1986 untaxed foreign earnings and profits (E&P), referrednotes to as the toll charge;

A reduction in the maximum Corporate tax rate from 35% to 21% for tax years beginning after December 31, 2017;

The introduction of a new U.S. tax on certain off-shore earnings referred to as Global Intangible Low-Taxed Income (GILTI) at an effective tax rate of 10.5% for tax years beginning after December 31, 2017 (increasing to 13.125% for tax years beginning after December 31, 2025) with a partial offset by applicable foreign tax credits; and

The introduction of a quasi-territorial tax system for tax years beginning after December 31, 2017 by providing a dividend received deduction under the participation exemption system.

Pursuant to the 2017 Tax Act, we recorded the following adjustments to income tax expense during the fourth quarter of 2017:

A one-time deemed repatriation of E&P amounting to $6.4 million. No toll tax liability was recorded due to the available net operating loss carryforwards This resulted in a reduction of deferred tax assets and a corresponding reduction in the valuation allowance of $2.2 million; and

A reduction of deferred tax assets and a corresponding reduction of the valuation allowance of $4.8 million, primarily for the remeasurement of our deferred tax assets at the enacted tax rate of 21%. An income tax benefit of $0.1 million, primarily for the remeasurement of our deferred tax liabilities at the enacted tax rate of 21%.

We continue to evaluate the GILTI provisions of the 2017 Tax Act and its impact, if any, on the consolidated financial statements asfor additional information.

The reconciliation of the U.S. statutory rate with the Company’s effective tax rate for the years ended December 31, 2017.2020 and 2019 are summarized in the table below:

 

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  2020  2019 
Federal income tax expense (benefit) at statutory rate  21.0%  (21.0)%
Effect of:        
Change in valuation allowance  137.7   22.4 
Increase in unrecognized tax benefits (ASC 740)  31.5   55.1 
Tax effects of foreign operations  57.7   59.7 
Foreign operations permanent differences - foreign exchange gains and losses  (1.3)  (12.2)
Deemed interest  (2.1)  - 
State income tax net of federal benefit  (4.3)  1.3 
Foreign rate differential  (8.6)  0.8 
Effect of share based compensation  (10.9)  - 
Return to provision true up  (10.8)  (2.6)
Change in rates  (172.7)  - 
Withholding tax  1.5   6.0 
Other  (0.3)  (7.3)
Effective tax rate  38.4%  102.2%

 

One of the several provisions of the 2017 Tax Act was a one-time tax on the mandatory deemed repatriation of post-1986 untaxed foreign earnings and profits (E&P), referred to as the toll charge. A significant portion of our operations are conducted outside the United States. The toll charge amounted to $6.4 million. The charge was offset by the available net operating loss carryforwards. Despite the access to the overseas earnings and the resulting toll charge, we intend to indefinitely reinvest the foreign earnings and profits in our foreign subsidiaries on account of the foreign jurisdiction withholding taxtaxes that we would have to incur on the actual remittances. Unremitted foreign earnings of foreign subsidiariesand profits amounted to approximately $24.8$47.0 million at December 31, 2017.2020. If such foreign earnings and profits are repatriated in the future, or are no longer deemed to be indefinitely reinvested, we would have to accrue the applicable amount of foreign jurisdiction withholding taxes associated with such remittances.

In 2017, the U.S. entity deferred $5.2 million in payments due to its Asian operating subsidiaries, which resulted in a deemed dividend that is taxable income for U.S. tax purposes under Section 956 of the Internal Revenue Code. The taxable income was offset against the net operating loss carryforwards of the U.S. entity.


 

We have a valuation allowance on all of our U.S. deferred tax assets on account of continuing losses incurred by our U.S. entity. In addition, we also have a valuation allowance on the deferred tax assets of our Canadian subsidiaries. Our Canadian subsidiaries also have research and development expenditurescredits available to reduce taxable income in future years, which may be carried forward indefinitely. The potential benefits from these balances have not been recognized for financial statement purposes.

 

Pursuant to an income tax audit by the Indian Bureau of Taxation in 2009, our Indian subsidiary received a tax assessment approximating $356,000 including interest, through December 31, 2017 for the fiscal year ended March 31, 2006. We disagree with the basis of this tax assessment, have filed an appeal against the assessment and are contesting it vigorously. In January 2012, our Indian subsidiary received a final tax assessment of approximately $1.0 million, including interest, for the fiscal year ended March 31, 2008, from the Indian Bureau of Taxation. We disagree with the basis of this tax assessment and have filed an appeal against it. Due to this assessment, we recorded a tax provision amounting to $371,000 including interest through December 31, 2017. In April 2015, we received a favorable judgment whereby the Appeal Officer reduced the tax assessment to $0.3 million. Under the Indian Income Tax Act, however, the income tax assessing officer has the right to appeal against the judgment passed by the Appeal Officer. In the third quarter of 2015, the income tax assessing officer exercised this right and filed an appeal. Based on recent experience, we believe that the tax provision of $371,000 including interest is adequate.Assessments

 

In September 2015, our Indian subsidiary was subject to an inquiry by the Service Tax BureauDepartment in India regarding the classification of services provided by this subsidiary, asserting that the services provided by this subsidiary fall under the category of online information and database access or retrieval services (OID Services), and not under the category of business support services (BS Services) that are exempt from service tax as historically indicated in the subsidiary’s service tax filings. We disagree with the Service Tax Department’s position. In November 2019, the Commissioner of Central Tax, GST & Central Excise issued an order confirming the Service Tax Department’s position. We are vigorously contesting this order in an appeal to the Customs, Excise and Service Tax Appellate Tribunal. In the event the Service Tax BureauDepartment is ultimately successful in proving that the services fall under the category of OID Services, the revenues earned by our Indian subsidiary for the period July 2012 through November 2016 would be subject to a service tax of approximately 14.5% of the subsidiary’s revenues between 12.36% and 15%, and this would increase our operating costs by an equivalent amount.subsidiary may also be liable to pay interest and penalties. Therevenues revenue of our Indian subsidiary during this period was approximately $64.0 million. In accordance with new rules promulgated by the Service Tax Department, as of December 1, 2016 service tax is no longer applicable to OID or BS Services. Based on our counsel’s assessment, we have not recorded any tax liability for this case.

In a separate action relating to service tax refunds, in October 2016, our Indian subsidiary received notices from the year ended December 31, 2017 were $15.6 million.Indian Service Tax Department in India seeking to reverse service tax refunds of approximately $160,000 previously granted to our Indian subsidiary for three quarters in 2014, asserting that the services provided by this subsidiary fall under the category of OID Services and not BS Services. The appeal was determined in favor of the Service Tax Department. We disagree with the Service Tax Bureau’s positionbasis of this decision and are vigorously contesting these assertions.

From time to timeit vigorously. We expect delays in our Indian subsidiary receiving further service tax refunds until this matter is adjudicated with finality, and currently have service tax credits of approximately $1.0 million recorded as a receivable. Based on our counsel’s assessment, we are subject to various otherhave not recorded any tax proceedings and claimsliability for our Philippines subsidiaries. We have recorded a tax provision amounting to $184,000 including interest through December 31, 2017, for several ongoing tax proceedings in the Philippines. Although the ultimate outcome cannot be determined at this time, we continue to contest these claims vigorously.case.

 

Net LossIncome (Loss)

 

We incurredhad a net lossincome of $5.1$0.6 million during the year ended December 31, 20172020, compared to a net loss of $5.5$2.1 million during the year ended December 31, 2016.2019. The $2.7 million improvement was attributable to higher revenues of $2.3 million, and a decrease in tax provision of $0.7 million, partially offset by higher operating expenses of $0.3 million.

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Net lossincome for the DDS segment was $1.7$0.3 million for the year ended December 31, 2017,2020, compared to a net loss of $2.6$0.5 million for the year ended December 31, 2016, net2019. The $0.8 million improvement was attributable to higher revenues of intersegment profits. The decline$0.7 million and a decrease in net loss is primarily due to the decline in directtax provisions of $0.4 million, partially offset by higher operating costs and selling and administrative expenses offset in part by the decline in revenues. In 2016, we had a charge to our operations referred to under “Contingent Consideration.”of $0.3 million.

 

Net lossincome for the IADSSynodex segment was $0.6$0.5 million for the year ended December 31, 20172020, compared to a netbreakeven for the year ended December 31, 2019. The $0.5 million increase was primarily attributable to the higher revenues of $0.9 million offset in part by higher operating expenses of $0.4 million.

Net loss of $1.7for the Agility segment was $0.2 million for the year ended December 31, 2016, net of intersegment profits. The decline in2020, compared to a net loss is primarily due to the increase in revenues and the decline in direct operating costs and selling and administrative expenses.

Net loss for the MIS segment was $1.4 million and $1.2 million for the years ended December 31, 2017 and 2016, respectively.The increased net loss is mainly due to the increase in direct operating costs and selling and administrative expenses partially offset by an increase in revenues.

Adjusted EBITDA

Adjusted EBITDA for the year ended December 31, 2017 was a loss of $0.7 million compared to income of $0.7$1.6 million for the year ended December 31, 2016, a decline2019. The $1.4 million improvement was the result of $1.4 million. Adjusted EBITDA for the DDS segment was $1.2higher revenues of $0.7 million, and $2.8 million for the years ended December 31, 2017 and 2016, respectively, a decreasereductions in operating expenses of $1.6 million or approximately 57%. Adjusted EBITDA for the IADS segment was a loss of $0.6$0.4 million and a loss of $1.8 million for the years ended December 31, 2017 and 2016, respectively. Adjusted EBITDA for the MIS segment was a loss of $1.3 million compared to a losstax benefit of $0.3 million for the years ended December 31, 2017 and 2016, respectively.million.


 

Liquidity and Capital Resources

 

Selected measures of liquidity and capital resources, expressed in thousands, are as follows:

 

 December 31,  December 31, 
 2017  2016  2020 2019 
Cash and cash equivalents $11,407  $14,172  $17,573  $10,874 
Working capital  9,729   14,407   13,515   8,250 

 

AtOn December 31, 2017,2020, we had cash and cash equivalents of $11.4$17.6 million, of which $5.7$10.2 million was held by our foreign subsidiaries, and$5.7and $7.4 million was held in the United States. Despite the passage of the new tax law under which the Companywe may repatriate funds from overseas after paying the toll charge, it is our intent, as of December 31, 2017,2020, to permanently reinvest the overseas funds in our foreign subsidiaries on account of the withholding tax that we would have to incur on the actual remittances.

 

We have used, and plan to use, our cash and cash equivalents for (i) investments in the MIS Segment;Agility segment; (ii) the expansion of our other operations; (iii) technology innovation; (iv) product management and strategic marketing; (v) general corporate purposes, including working capital; and (iv)(vi) possible business acquisitions. As of December 31, 2017,2020, we had working capital of approximately $9.7$13.5 million, as compared to working capital of approximately $14.4$8.3 million as of December 31, 2016.2019.

On May 4, 2020, we received loan proceeds of $579,700 under the Paycheck Protection Program (PPP), which was established as part of the Coronavirus Aid, Relief and Economic Security Act. The loans and accrued interest are forgivable, as long as the borrower uses the loan proceeds for eligible purposes, including payroll, benefits, rent and utilities, and maintains its payroll levels. The unforgiven portion of the loan is payable over two years at an interest rate of 1% per year, with a deferral of payments until the date that the Small Business Administration remits the borrower’s loan forgiveness amount to the lender. On January 29, 2021, we filed our loan forgiveness application for 100% of the approved loan under the PPP.

Proceeds from stock option exercises for the year ended December 31, 2020 were $2.6 million.

We did not have any material commitments for capital expenditures as of December 31, 2020.

 

We believe that our existing cash and cash equivalents and internally generated fundscash flows from operations will provide sufficient sources of liquidity to satisfy our financial needs for the next 12 months.months from the date of issuance of these financial statements. However, as we have no bank facilities or lines of credit, and continuing material reductions in our cash and cash equivalents from operating losses, capital expenditures, adverse legal decisions, acquisitions or otherwise could materially and adversely affect the Company.

 

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Net Cash Provided by (Used in) Operating Activities

 

Cash provided by our operating activities for the year ended December 31, 20172020 was $0.7$5.7 million resulting from aand was the result of the net lossincome of $5.4$0.6 million, andthe effect of adjustments for non-cash items of $4.2$3.4 million and usessources of working capital of $1.9$1.6 million. Adjustments for non-cash items primarily consisted of $3.7$2.3 million for depreciation and amortization, and stock-based compensation expense of $0.7 million.$0.9 million and $0.2 million for other non-cash items. Working capital activities primarily consisted of sources from a $1.4 million increase in accrued salaries, wages and related benefits, a $0.8 million increase in income and other taxes, offset by a $0.6 million increase in prepaid expenses and other current assets. Refer to the Consolidated Statements of Cash Flows for further details.

 


Cash used inprovided by our operating activities for the year ended December 31, 20162019 was $2.7$4.3 million resulting from aand was the result of the net loss of $5.9$2.1 million, andthe effect of adjustments for non-cash items of $5.5$3.6 million and usessources of working capital of $2.3$2.9 million. Adjustments for non-cash items primarily consisted of $3.2$2.7 million for depreciation and amortization, a change in fair valuestock option expense of contingent consideration of $1.0$0.8 million and stock-based compensation expense$0.1 million for other non-cash items. Working capital activities primarily consisted of sources from a $1.2 million.million decrease in our accounts receivable, a $1.2 million decrease in prepaid and other current assets, and a $0.9 million increase in income and other taxes which was offset in part by a use of $0.5 million due to an increase in other working capital. The reduction in accounts receivable is a result of higher collections during the year ended December 31, 2019. Refer to the Consolidated Statements of Cash Flows for further details.

 

At December 31, 2017, ourOur days’ sales outstanding were 6162 days as compared to 55and 66 days as of December 31, 2016.2020 and 2019, respectively. We calculate DSO by first dividing the total revenues for the period by average net accounts receivable, which is the sum of net accounts receivable at the beginning of the period and net accounts receivable at the end of the period, to yield an amount we refer to as the “accounts receivable turnover.”turnover”. Then we divide the total number of days within the period reported by the accounts receivable turnover to yield DSO expressed in number of days.

 

Net Cash Used in Investing Activities

 

For the year ended December 31, 2017, cashCash used in our investing activities was $3.4 million.$1.4 million and $1.7 million for the years ended December 31, 2020 and 2019, respectively. These capital expenditures were principally for the purchase of technology equipment including servers, network infrastructure and workstations, renovations costs in connection with the relocation of our New Jersey and Canada headquarters, and expenditures for internally developed software. Capital expenditures of $3.4for the year ended December 31, 2020 amounting to $1.4 million consisted of $1.8$0.6 million for the DDS segment and $1.6$0.8 million for the MISAgility segment.

 

For the year ended December 31, 2016, cash used in our investing activities was $7.0 million. These expenditures consisted of $4.2 million paid to acquire Agility in July 2016 and capital expenditures of $2.7 million principally for the purchase of technology equipment including servers, network infrastructure and workstations. Capital expenditures of $2.7 million consisted of $2.2 million for the DDS segment and $0.5 million for the MIS segment.

For the year 2018,2020, we anticipate that capital expenditures for ongoing technology, equipment and infrastructure upgrades will approximate $1.0$2.0 to $2.0$2.3 million, a portion of which we may finance.

 

Net Cash Provided Used in Financing Activities

 

Payment of long-term obligations approximated $1.1 million and $0.7 million for 2017 and 2016, respectively. Cash fromprovided by financing activities represents the net proceeds from a capital lease transaction we entered into during 2017 amounting to $0.8 million. There were no stock option exercises during the years ended December 31, 2017 and 2016, respectively. Duringfor the year ended December 31, 2016, we repurchased 57,0002020 was from PPP loan proceeds of $0.6 million and proceeds from stock option exercises of $2.6 million. Payments of long-term obligations were $0.9 million and $0.6 million for December 31, 2020 and 2019, respectively. Cash used in financing activities for 2019 was $1.8 million for the repurchase of 1,503,095 shares of our common stock for approximately $0.1 million.at a volume-weighted average price of $1.23 per share.

Inflation, Seasonality and Prevailing Economic Conditions

 

Although most of our revenues are denominated in U.S. dollars, a significant portion of our revenues is denominated in Canadian dollars, Pound Sterling and Euros. In addition, a significant portion of our expenses, primarily labor expenses in the Philippines, India, Sri Lanka, Germany, Canada and Israel, isare incurred in the local currencies of the countries in which we operate. For financial reporting purposes, we translate all non-U.S. denominated transactions into U.S. dollars in accordance with accounting principles generally accepted in the United States.U.S. GAAP. Thus, we are exposed to the risk that fluctuations in the value of these currencies relative to the U.S. dollar could have a direct impact on our revenues and our results of operations.

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The Philippines and India have at times experienced high rates of inflation as well as major fluctuations in the exchange rate between the Philippine peso and the U.S. dollar and the Indian rupee and the U.S. dollar. Although we selectively undertake hedging activities to mitigate certainAs of these risks,December 31, 2020, the aggregate notional amount of our hedging activities may not be effective hedges against the Indian rupee was approximately $2.9 millionand may result in losses.$4.0 million for the Philippine peso


Fluctuations in exchange rates also affect the value of funds held by our foreign subsidiaries. We do not currently intend to hedge these assets.

 

Contractual Obligations

The table below summarizes our contractual obligations (in thousands) at December 31, 2017, and the effect that those obligations are expected to have on our liquidity and cash flows in future periods.

  Payments Due by Period 
Contractual Obligations Total  Less than
1 year
  1-3 years  4-5 years  After 5
years
 
                
Capital lease $829  $436  $393  $-  $- 
Vendor obligations  751   395   356   -   - 
Non cancellable operating leases  3,255   687   964   720   884 
Total contractual cash obligations $4,835  $1,518  $1,713  $720  $884 

Future expected obligations under our pension benefit plans have not been included in the contractual cash obligations table above.

Inflation, Seasonality and Prevailing Economic Conditions

Our most significant costs are the salaries and related benefits of our employees in Asia. We are exposed to higherhigh inflation in wage rates in the countries in which we operate. We generally perform work for our clients under project-specific contracts, requirements-based contracts or long-term contracts. We must adequately anticipate wage increases, particularly on our fixed-price contracts. There can be no assurance that we will be able to recover cost increases through increases in the prices that we charge for our services to our clients.

 

Our quarterly operating results are subject to certain fluctuations. We experience fluctuations in our revenue and earnings as we replace and begin new projects, which may have some normal start-up delays, or we may be unable to replace a project entirely. These and other factors may contribute to fluctuations in our operating results from quarter to quarter. In addition, as some of our Asian facilities are closed during holidays in the fourth quarter, we typically incur higher wages, due to overtime, that reduce our margins.

 

Our Synodex subsidiary experiences seasonal fluctuations in revenues. Typically, revenue is lowest in the third quarter of the calendar year and highest in the fourth quarter of the calendar year. The seasonality is directly linked to the number of life insurance applications received by the insurance companies.

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Critical Accounting Policies and Estimates

Basis of Presentation and Use of Estimates

Our discussion and analysis of our results of operations, liquidity and capital resources is based on our consolidated financial statements which have been prepared in conformity with accounting principles generally accepted in the United States of America. The preparation of these consolidated financial statements requires us to make estimates and judgments that affect the reported amounts of assets, liabilities, revenues and expenses, and disclosure of contingent assets and liabilities. On an ongoing basis, we evaluate our estimates and judgments, including those related to revenue recognition, allowance for doubtful accounts and billing adjustments, long-lived assets, intangible assets, goodwill, valuation of deferred tax assets, value of securities underlying stock-based compensation, litigation accruals, pension benefits, purchase price allocation of Agility, valuation of derivative instruments and estimated accruals for various tax exposures. We base our estimates on historical and anticipated results and trends and on various other assumptions that we believe are reasonable under the circumstances, including assumptions as to future events. These estimates form the basis for making judgments about the carrying values of assets and liabilities that are not readily apparent from other sources. By their nature, estimates are subject to an inherent degree of uncertainty. Actual results may differ from our estimates and could have a significant adverse effect on our consolidated results of operations and financial position. We believe the following critical accounting policies affect our more significant estimates and judgments in the preparation of our consolidated financial statements.

Allowance for Doubtful Accounts

We establish credit terms for new clients based upon management’s review of their credit information and project terms, and perform ongoing credit evaluations of our clients, adjusting credit terms when management believes appropriate, based upon payment history and an assessment of the client’s current credit worthiness. We record an allowance for doubtful accounts for estimated losses resulting from the inability of our clients to make required payments. We determine this allowance by considering a number of factors, including the length of time trade accounts receivable are past due, our previous loss history, our estimate of the client’s current ability to pay its obligation to us, and the condition of the general economy and the industry as a whole. We cannot guarantee that credit loss rates in the future will not be greater that those experienced in the past. In addition, we would have credit exposure if the financial condition of one of our major clients were to deteriorate. In the event that the financial condition of our clients was to deteriorate, resulting in an impairment of their ability to make payments, additional allowances might be necessary.

Foreign Currency Translation

The functional currency of our production operations located in the Philippines, India, Sri Lanka and Israel is the U.S. dollar. Transactions denominated in the Philippine pesos, Indian and Sri Lankan rupees or Israeli shekels are translated to U.S. dollars at rates which approximate those in effect on the transaction dates. Monetary assets and liabilities denominated in foreign currencies at December 31, 2017 and 2016 are translated at the exchange rate in effect as of those dates. Nonmonetary assets, liabilities, and stockholders’ equity were translated at the appropriate historical rates. Included in direct operating costs are exchange losses (gains) resulting from such transactions of approximately $466,000 and $486,000 for the years ended December 31, 2017 and 2016, respectively.

The functional currency for our subsidiaries in Germany, United Kingdom and Canada are the Euro, the Pound Sterling and the Canadian dollar, respectively. The financial statements of these subsidiaries are reported in these respective currencies. Financial information is translated from the applicable functional currency to the U.S. dollar (the reporting currency) for inclusion in our consolidated financial statements. Income, expenses and cash flows are translated at weighted average exchange rates prevailing during the fiscal period, and assets and liabilities are translated at fiscal period-end exchange rates. Resulting translation adjustments are included as a component of accumulated other comprehensive income (loss) in stockholders' equity. Foreign exchange transaction gains or losses are included in direct operating costs in the accompanying consolidated statements of operations and comprehensive loss. The amount of foreign currency translation adjustment was ($687,000) and $1,393,000 for the years ended December 31, 2017 and 2016, respectively.

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Revenue Recognition

For the DDS segment, revenue is recognized based on the quantity delivered or resources utilized and in the period in which services are performed and delivery has occurred. Revenues for contracts billed on a time-and-materials basis are recognized as services are performed. Revenues under fixed-fee contracts, which are not significant to the overall revenues, are recognized on the percentage of completion method of accounting, as services are performed or milestones are achieved.

For the IADS segment, revenue is recognized primarily based on the quantity delivered and the period in which services are performed and deliverables are made as per contracts. A portion of our IADS segment revenue is derived from licensing our software and providing access to our hosted software platform. Revenue from such services are recognized monthly when access to the service is provided to the end user and there are no significant remaining obligations, persuasive evidence of an arrangement exists, the fees are fixed or determinable and collection is reasonably assured.

The MIS segment derives its revenues primarily from subscription arrangements and provision of enriched media analysis services. Revenue from subscriptions is recognized monthly when access to the service is provided to the end user and there are no significant remaining obligations, persuasive evidence of an arrangement exists, the fees are fixed or determinable and collection is reasonably assured. Revenue from enriched media analysis services is recognized when the services are performed and delivered to the client.

Revenues include reimbursement of out-of-pocket expenses, with the corresponding out-of-pocket expenses included in direct operating costs.

Long-lived Assets

We assess the recoverability of long-lived assets, which consist primarily of fixed assets, whenever events or changes in circumstances indicate that the carrying value may not be recoverable. The following factors, if present, may trigger an impairment review: (i) significant underperformance relative to expected historical or projected future operating results; (ii) significant negative industry or economic trends; (iii) a significant decline in our stock price for a sustained period; and (iv) a change in our market capitalization relative to net book value. If the recoverability of these assets is unlikely because of the existence of one or more of the above-mentioned factors, an impairment analysis is performed, initially using a projected undiscounted cash flow method.  We make assumptions regarding estimated future cash flows and other factors to determine the fair value of these respective assets. An impairment loss will be recognized only if the carrying value of a long-lived asset is not recoverable and exceeds its fair value and is measured as the amount by which the carrying amount of a long-lived asset exceeds its fair value.

Income Taxes

We determine our deferred taxes based on the difference between the financial statement and tax basis of assets and liabilities, using enacted tax rates, as well as any net operating loss or tax credit carryforwards expected to reduce taxes payable in future years. We provide a valuation allowance when it is more likely than not that all or some portion of the deferred tax assets will not be realized. While we consider future taxable income in assessing the need for the valuation allowance, in the event we were to determine that we would be able to realize the deferred tax assets in the future in excess of its net recorded amount, an adjustment to the deferred tax assets would increase income in the period such determination was made. Similarly, in the event we were to determine that we would not be able to realize the deferred tax assets in the future considering the future taxable income, an adjustment to the deferred tax assets would decrease income in the period such determination was made. Changes in the valuation allowance from period to period are included in our tax provision in the period of change. As of December 31, 2017, we intend to indefinitely reinvest the foreign earnings in our foreign subsidiaries. However, if we change our intent and repatriate such earnings, we will have to accrue the applicable amount of withholding taxes associated with such remittances.

In assessing the realization of deferred tax assets, management considered whether it was more likely than not that all or some of the U.S. deferred tax assets would not be realizable. As of December 31, 2017, we continue to maintain a valuation allowance on all U.S. deferred tax assets.

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As of December 31, 2017, our Canadian subsidiaries have available net operating loss carryforwards and research and development expenditures available to reduce taxable income of future years. The potential benefits from balances have not been recognized for financial statement purposes.

We account for income taxes regarding uncertain tax positions, and recognize interest and penalties related to uncertain tax positions under “Income Tax Expense” in our consolidated statements of operations and comprehensive loss.

Goodwill and Other Intangible Assets

Goodwill represents the excess purchase price paid over the fair value of net assets acquired. We test our goodwill on an annual basis using a two-step fair value-based test. The first step of the goodwill impairment test, used to identify potential impairment, compares the fair value of a reporting unit, with its carrying amount, including goodwill. If the carrying amount of the reporting unit exceeds its fair value, the second step of the goodwill impairment test must be performed to measure the amount of the impairment loss, if any. If impairment is determined, we will recognize additional charges to operating expenses in the period in which they are identified, which would result in a reduction of operating results and a reduction in the amount of goodwill.

In the annual impairment test conducted by us as of September 30, 2017 and 2016, the estimated fair value of the reporting unit exceeded its carrying amount, including goodwill. As such, no impairment was identified or recorded.

Accounting for Stock-Based Compensation

We are authorized to grant stock options to officers, directors, employees and others who render services to us under the 2013 Stock Plan approved by the stockholders.

We measure and recognize stock-based compensation expense for all share-based payment awards made to employees and directors based on estimated fair value at the grant date and recognized over the requisite service period. Determining the fair value of stock-based awards at the grant date requires judgment, including estimating the expected term of stock options and the expected volatility of our stock. The fair value is determined using the Black-Scholes option-pricing model. We recorded stock-based compensation expense of approximately $0.7 million and $1.2 million for the years ended December 31, 2017 and 2016, respectively.

Legal Proceedings

We are subject to various legal proceedings and claims which arise in the ordinary course of business. Our legal reserves related to these proceedings and claims are based on a determination of whether or not a loss is probable. We review outstanding claims and proceedings with external counsel to assess probability and estimates of loss. The reserves are adjusted if necessary. If circumstances change, we may be required to record adjustments that could be material to our reported financial condition and results of operations.

Pensions

Most of our non-U.S. subsidiaries provide for government mandated defined pension benefits covering those employees who meet certain eligibility requirements. Pension assumptions are significant inputs to actuarial models that measure pension benefit obligations and related effects on operations. Two critical assumptions – discount rate and rate of increase in compensation levels – are important elements of plan expense and asset/liability measurements. These critical assumptions are evaluated at least annually on a plan and a country-specific basis. Other assumptions involving demographic factors such as retirement age, mortality and turnover are evaluated periodically and are updated to reflect actual experience and expectations for the future. Actual results in any given year will often differ from actuarial assumptions because of economic and other factors, and in accordance with generally accepted accounting principles, the impact of these differences is accumulated and amortized over future periods.

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Recent Accounting Pronouncements

In May 2014, the FASB issued guidance on revenue from contracts with clients. This update is a comprehensive new revenue recognition model that requires a company to recognize revenue to depict the transfer of goods or services to a customer at an amount that reflects the consideration it expects to receive in exchange for those goods or services. It also requires additional disclosure about the nature, amount, timing and uncertainty of revenue and cash flows arising from customer contracts, including significant judgments and changes in judgments and assets recognized from costs incurred to obtain or fulfill a contract. This accounting guidance is effective prospectively for annual reporting periods, and interim periods within those periods, beginning after December 15, 2017 and early adoption is permitted starting from the first quarter of 2017. Companies may use either a full retrospective or a modified retrospective approach to adopt the new standard when it takes effect. We will adopt the new standard and related updates effective January 1, 2018 using the modified retrospective method of adoption. The new standard further requires new disclosures about contracts with customers, including the significant judgments the company has made when applying the guidance. We have finalized our analysis and the adoption of this guidance will not have a material impact on our consolidated financial statements and internal controls over financial reporting.

In February 2016, the FASB issued guidance related to leases. This new guidance requires lessees to recognize on the balance sheet a right-of-use asset, representing its right to use the underlying asset for the lease term, and a lease liability for all leases with terms greater than 12 months.  The guidance also requires qualitative and quantitative disclosures designed to assess the amount, timing, and uncertainty of cash flows arising from leases.  The standard requires the use of a modified retrospective transition approach, which includes a number of optional practical expedients that entities may elect to apply.  This new guidance is effective for annual periods beginning after December 15, 2018.  Early application is permitted. We are in the process of evaluating the effect the guidance will have on our existing accounting policies and consolidated financial statements but expect there will be an increase in assets and liabilities on the consolidated balance sheets at adoption due to the recording of right-of-use assets and corresponding lease liabilities, which may be material.

In March 2016, the FASB issued guidance relating to share-based compensation. This new guidance is intended to simplify several aspects of the accounting for share-based payment transactions, including the income tax consequences, classification of awards as either equity or liabilities, and classification on the statement of cash flows.  The new guidance is effective for annual periods beginning after December 15, 2016.  We adopted this standard in 2017 and there was no material impact on our consolidated financial statements.

In March 2017, the FASB issued guidance on Compensation - Retirement Benefits relating to improvements in the Presentation of Net Periodic Pension Cost and Net Periodic Postretirement Benefit Cost. Under existing U.S. GAAP, an entity is required to present all components of net periodic pension cost and net periodic postretirement benefit cost aggregated as a net amount in the income statement, and this net amount may be capitalized as part of an asset where appropriate. The amendments in the guidance require that an employer report the service cost component in the same line item or items as other compensation costs arising from services rendered by the pertinent employees during the period, and requires the other components of net periodic pension cost and net periodic postretirement benefit cost to be presented in the income statement separately from the service cost component and outside a subtotal of income from operations, if one is presented. Additionally, only the service cost component is eligible for capitalization, when applicable. The amendments in the guidance will be applied retrospectively for the presentation of the service cost component and the other components of net periodic pension cost and net periodic postretirement benefit cost in the income statement and prospectively, for the capitalization of the service cost component of net periodic pension cost and net periodic postretirement benefit in assets. The guidance will be effective for the Company for interim and annual periods beginning after December 15, 2017. Early adoption is permitted. We do not anticipate that the adoption of this guidance will have a material impact on our consolidated financial statements.

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In January 2017, the FASB issued guidance simplifying the accounting for goodwill impairment by removing Step 2 of the goodwill impairment test. Under current guidance, Step 2 of the goodwill impairment test requires entities to calculate the implied fair value of goodwill in the same manner as the amount of goodwill recognized in a business combination by assigning the fair value of a reporting unit to all of the assets and liabilities of the reporting unit. The carrying value in excess of the implied fair value is recognized as goodwill impairment. Under the new standard, goodwill impairment is recognized based on Step 1 of the current guidance, which calculates the carrying value in excess of the reporting unit’s fair value. The new standard is effective beginning in January 2020, with early adoption permitted.

In August 2017, the FASB amended the requirements of the Derivatives and Hedging Topic of the Accounting Standards Codification to improve the financial reporting of hedging relationships to better portray the economic results of an entity’s risk management activities in its financial statements. The amendments will be effective for the Company for interim and annual periods beginning after December 15, 2018. Early adoption is permitted. We do not anticipate that the adoption of this guidance will have a material impact on our consolidated financial statements.

Item 7A.Quantitative and Qualitative Disclosures About Market Risk.

Interest rate riskItem 7A. Quantitative and Qualitative Disclosures About Market Risk.

 

Our equipment sales leaseback financing and capital lease transactions carry a fixed interest rate. Thus, as of December 31, 2017 we are not exposedNot applicable to any market risk due to interest rate fluctuations.

Foreign currency risk

Although most of our revenues are denominated in U.S. dollars, a significant portion of our revenues are denominated in Canadian dollars, Pound Sterling and Euros. In addition, a significant portion of our expenses, primarily labor expenses in the Philippines, India, Sri Lanka, Germany, Canada and Israel, are incurred in the local currencies of the countries in which we operate. For financialsmaller reporting purposes, we translate all non-U.S. denominated transactions into U.S. dollars in accordance with accounting principles generally accepted in the United States. Thus, we are exposed to the risk that fluctuations in the value of these currencies relative to the U.S. dollar could have a direct impact on our revenues and our results of operations.companies.

To mitigate the exposure of fluctuating future cash flows due to changes in foreign exchange rates, we entered into foreign currency forward contracts in 2017. These foreign currency forward contracts were entered into with a maximum term of twelve months and have an aggregate notional amount of approximately $15.9 million as of December 31, 2017. The total unrealized gain on the outstanding hedges were $0.3 million as of December 31, 2017.

The impact of foreign currency fluctuations will continue to present economic challenges to us and could negatively impact our overall results of operations. A 10% appreciation in the U.S. dollar’s value relating to the hedged currencies would decrease the forward contracts’ fair value by approximately $1.4 million as of December 31, 2017. Similarly, a 10% depreciation in the U.S. dollar’s value relative to the hedged currencies would increase the forward contracts’ fair value by approximately $1.8 million as of December 31, 2017. Any increase or decrease in the fair value of our currency exchange rate sensitive forward contracts, if utilized, would be substantially offset by a corresponding decrease or increase in the fair value of the hedged underlying cash flows.

We may continue to enter into these, or other such instruments, in the future to reduce foreign currency exposure to appreciation or depreciation in the value of these foreign currencies.

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Other than the forward contracts mentioned above, we have not in 2017 engaged in any hedging activities or entered into off-balance-sheet transactions or arrangements. As of December 31, 2017, our foreign subsidiaries held cash and cash equivalents totaling approximately $5.7 million. These assets are exposed to foreign exchange risk arising from changes in foreign exchange rates. At present, we do not enter into any hedging instruments to mitigate foreign exchange risk on such assets; however, we may do so in the future.

Item 8.Financial Statements and Supplementary Data.

Item 8. Financial Statements and Supplementary Data.

 

See Financial Statement Index and Financial Statements and Supplementary Data commencing on page F-1, which are incorporated by reference herein.

Item 9.Changes in and Disagreements with Accountants on Accounting and Financial Disclosure.

Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure.

 

None.

Item 9A.Controls and Procedures.

Item 9A. Controls and Procedures.

 

Evaluation of Disclosure Controls and Procedures

 

We maintain disclosure controls and procedures (as such term is defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (the “Exchange Act”), that are designed to provide reasonable assuranceensure that information required to be disclosed in ourthe reports we file or submit under the Exchange Act reports is recorded, processed, summarized and reported within the time periods specified in the Securities and Exchange Commission's rules and forms, and that such information is accumulated and communicated to our management, including our Chief Executive Officerprincipal executive officer and Principal Financial Officer,principal financial officer, as appropriate, to allow timely decisions regarding required disclosure.

 

Under the supervision, and with the participation of our management, including our Chief Executive Officerprincipal executive officer and our Principal Financial Officer,principal financial officer, we conducted an evaluation of the effectiveness of our disclosure controls and procedures, as defined under Exchange Act Rule 13a-15(e)., as of December 31, 2020. Based on this evaluation, our Chief Executive Officerprincipal executive officer and our Principal Financial Officerprincipal financial officer concluded that, as of December 31, 2017,2020, our disclosure controls and procedures were effective.

Changes in Internal Control over Financial Reporting

There have been no changes in our internal controls over financial reporting (as such term is defined in Rules 13a-15(f) or 15d-15(f) under the Exchange Act) during the last fiscal quarter to which this report relates that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.


Management’s Annual Report of Management on Internal Control over Financial Reporting

 

Our management is responsible for establishing and maintaining adequate internal control over our financial reporting. Internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of our financial reporting and the preparation of financial statements for external purposes in accordance with accounting principles generally accepted in the United States of America.U.S. GAAP. Internal control over financial reporting includes maintaining records that in reasonable detail accurately and fairly reflect our transactions;transactions and disposition of assets; providing reasonable assurance that transactions are recorded as necessary for preparation of our financial statements; providing reasonable assurance that receipts and expenditures of company assets are made in accordance with management and director authorization; and providing reasonable assurance that unauthorized acquisition, use or disposition of company assets that could have a material effect on our financial statements would be prevented or detected on a timely basis. Because of its inherent limitations, internal control over financial reporting is not intended to provide absolute assurance that a misstatement of our financial statements would be prevented or detected.

 

40

ManagementUnder the supervision and with the participation of the Company’s Chief Executive Officer and Chief Financial Officer, management conducted an evaluation of the effectiveness of our internal control over financial reporting based on the framework inInternal Control – Integrated Framework (2013) - issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). Based on this evaluation, management concluded that the Company’s internal control over financial reporting was effective as of December 31, 2017.2020.

A material weakness is a deficiency or a combination of deficiencies in internal control over financial reporting, such that there is reasonable possibility that a material misstatement of the Company’s annual or interim financial information will not be prevented or detected on a timely basis.

 

This Annual Report on Form 10-K does not include an attestation report of our independent registered public accounting firm regarding internal control over financial reporting. Management’s report was not subject to attestation by our independent registered public accounting firm pursuant to rules of the Securities and Exchange Commission that permit us to provide only management’s report in this Annual Report on Form 10-K.

 

Changes in Internal Control over Financial Reporting

There were changes in our internal control over financial reporting (as such term is defined in Rules 13a-15(f) or 15d-15(f) under the Exchange Act) during the three months ended December 31, 2020 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting. These changes relate to remediation of the material weakness on appropriate review procedures related to evaluation and proper accounting for lease contracts consistent with capital lease accounting under U.S. GAAP. The Company implemented enhancements to its internal controls to prevent and detect errors by instituting additional controls and procedures that entails a comprehensive review of new lease contracts to ensure that all appropriate clauses are thoroughly evaluated and accounted for in accordance with ASC 842 guidance.

Item 9B.Other information.

Item 9B. Other information.

 

None.

 

41

36

 

 

PART III

Item 10.Directors, Executive Officers and Corporate Governance.

Item 10. Directors, Executive Officers and Corporate Governance.

 

The information called for by Item 10Items 401, 405, if required, and 407(c)(3), (d)(4) and (d)(5) of Regulation S-K is incorporated by reference from the Company’s definitive proxy statement for the 20182021 Annual Meeting of Stockholders to be filed pursuant to Regulation 14A under the Exchange Act no later than 120 days after the end of the Company’s 20172020 fiscal year.

 

The Company has a code of ethics that applies to all of its employees, officers, and directors, including its principal executive officer, principal financial and accounting officer, and corporate controller. The text of the Company’s code of ethics is posted on its website at www.innodata.com. The Company intends to disclose future amendments to, or waivers from, certain provisions of the code of ethics for executive officers and directors in accordance with applicable Nasdaq and SEC requirements.

Item 11.Executive Compensation.

Item 11. Executive Compensation.

 

The information called for by Item 11 is incorporated by reference from the Company’s definitive proxy statement for the 20182021 Annual Meeting of Stockholders to be filed pursuant to Regulation 14A under the Exchange Act no later than 120 days after the end of the Company’s 20172020 fiscal year.

Item 12.Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters.

 

Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters.

The information required by this Item regarding the Company’s equity compensation plans is set forth in Part II, Item 5 of this Annual Report on Form 10-K under the caption “Securities Authorized for Issuance Under Equity Compensation Plans” and is incorporated by reference herein. The information called for under Item 403 of Regulation S-K by Item 12 is incorporated by reference from the Company’s definitive proxy statement for the 20182021 Annual Meeting of Stockholders to be filed pursuant to Regulation 14A under the Exchange Act no later than 120 days after the end of the Company’s 20172020 fiscal year.

Item 13.Certain Relationships and Related Transactions, and Director Independence.

Item 13. Certain Relationships and Related Transactions, and Director Independence.

 

The information called for by Item 13 is incorporated by reference from the Company’s definitive proxy statement for the 20182021 Annual Meeting of Stockholders to be filed pursuant to Regulation 14A under the Exchange Act no later than 120 days after the end of the Company’s 20172020 fiscal year.

 

Item 14.Principal Accounting Fees and Services.

Item 14. Principal Accountant’s Fees and Services.

 

The information called for by Item 14 is incorporated by reference from the Company’s definitive proxy statement for the 20182021 Annual Meeting of Stockholders to be filed pursuant to Regulation 14A under the Exchange Act no later than 120 days after the end of the Company’s 20172020 fiscal year.

 

PART IV

Item 15.Exhibits, Financial Statement Schedules.

Item 15. Exhibits, Financial Statement Schedules.

 

(a)1.(a)(1)Financial Statements. SeeThe following Report of Independent Registered Public Accounting firm, consolidated financial statements, and accompanying notes are included in Item 8. Index to Financial Statements.  Statements:

Reports of Independent Registered Public Accounting Firms.

Consolidated Balance Sheets as of December 31, 2020 and 2019.

Consolidated Statements of Operations and Comprehensive Income (Loss) for the years ended December 31, 2020 and 2019.

Consolidated Statements of Stockholders’ Equity for the years ended December 31, 2020 and 2019.

Consolidated Statements of Cash Flows for the years ended December 31, 2020 and 2019.

2.(a)(2)Exhibits – See Exhibit Index attached hereto, andwhich is incorporated by reference herein.

 

42

37

 

 

Item 16. Form 10K Summary.

None.

SIGNATURES

 

In accordance withPursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

 

 INNODATA INC.

 
By/s/ Jack S. Abuhoff
  Jack S. Abuhoff
  Chairman of the Board,
  Chief Executive Officer and President
  March 22, 201812, 2021

 

In accordance withPursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the capacities and on the dates indicated.

 

Signature Title Date
     
/s/ Jack AbuhoffChairman of the Board,March 22, 2018
JackS. Abuhoff Chief Executive Officer and PresidentMarch 12, 2021
Jack S. Abuhoff  
     
/s/ Raj JainMark A. Spelker Chief Financial Officer and Executive Vice President and Principal AccountingOfficer March 22, 201812, 2021
Raj Jain
/s/ Haig S. BagerdjianDirectorMarch 22, 2018
Haig S. BagerdjianMark A. Spelker    
     
/s/ Louise C. Forlenza Director March 22, 201812, 2021
Louise C. Forlenza    
     
/s/ Stewart R. Massey Director March 22, 201812, 2021
Stewart R. Massey    
     
/s/ Michael J. OpatNauman (Nick) Toor Director March 22, 201812, 2021
Michael J. Opat
/s/ Anthea C. StratigosDirectorMarch 22, 2018
Anthea C. Stratigos
/s/ Andargachew S. ZellekeDirectorMarch 22, 2018
Andargachew S. ZellekeNauman (Nick) Toor    

43


 

Item 8.Financial Statements.

 

INNODATA INC. AND SUBSIDIARIES

INDEX TO CONSOLIDATED FINANCIAL STATEMENTS

 

 PAGE
  
ReportReports of Independent Registered Public Accounting FirmFirmsF-2
  
Consolidated Balance Sheets as of December 31, 20172020 and 20162019F-3F-6
  
Consolidated Statements of Operations and Comprehensive LossIncome (Loss) for the years ended December 31, 20172020 and 20162019F-4F-7
  
Consolidated Statements of Stockholders’ Equity for the years ended ended December 31, 20172020 and 20162019F-5F-8
  
Consolidated Statements of Cash Flows for the years ended December 31, 20172020 and 20162019F-6F-9
  
Notes to Consolidated Financial StatementsF-7F-10

 

F-1


 

REPORT OFINDEPENDENTReport of Independent Registered Public Accounting Firm REGISTERED PUBLIC ACCOUNTING FIRM

 

To theShareholders and Board of Directors and Stockholders of

Innodata Inc.

 

Opinion on the Consolidated Financial Statements

 

We have audited the accompanying consolidated balance sheetssheet of Innodata Inc. and Subsidiariessubsidiaries (the Company)“Company”) as of December 31, 2017 and 2016, and2020, the related consolidated statements of operations and comprehensive loss,income, stockholders’ equity, and cash flows for the years thenyear ended December 31, 2020, and the related notes (collectively referred to as the consolidated“consolidated financial statements)statements”). In our opinion, the consolidated financial statements present fairly, in all material respects, the financial position of the Company as of December 31, 20172020 and 2016, and itsthe results of its operations and its cash flows for the yearsyear then ended in conformity with accounting principles generally accepted in the United States of America.

Revision to 2019 consolidated financial statements.

We have also audited the revision adjustments to 2019 consolidated financial statements to correct the immaterial errors as discussed in Note 1 to the consolidated financial statements. In our opinion, such revision adjustments are appropriate and have been properly applied. We were not engaged to audit, review, or apply any procedures to the 2019 consolidated financial statements of the Company other than with respect to the revision adjustments and, accordingly, we do not express an opinion or any other form of assurance on the 2019 consolidated financial statements taken as a whole.

 

Basis for Opinion

 

These consolidated financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on the Company’s consolidated financial statements based on our audits.audit. We are a public accounting firm registered with the Public Company Accounting Oversight Board (United States) (PCAOB)(“PCAOB”) and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

 

We conducted our auditsaudit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, whether due to error or fraud. The Company is not required to have, nor were we engaged to perform, an audit of its internal control over financial reporting. As part of our audits,audit, we are required to obtain an understanding of internal control over financial reporting but not for the purpose of expressing an opinion on the effectiveness of the Company’s internal control over financial reporting. Accordingly, we express no such opinion.

 

Our auditsaudit included performing procedures to assess the risks of material misstatement of the consolidated financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the consolidated financial statements. Our auditsaudit also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the consolidated financial statements. We believe that our audits provideaudit provides a reasonable basis for our opinion.

 


Critical Audit Matters

The critical audit matters communicated below are matters arising from the current period audit of the consolidated financial statements that were communicated or required to be communicated to the audit committee and that: (i) relate to accounts or disclosures that are material to the consolidated financial statements and (ii) involved our especially challenging, subjective, or complex judgments. The communication of critical audit matters does not alter in any way our opinion on the consolidated financial statements, taken as a whole, and we are not, by communicating the critical audit matters below, providing a separate opinion on the critical audit matters or on the accounts or disclosures to which they relate.

/s/ CohnReznick LLP
1.
We have served as the Company’s auditor since 2008.Intangible Assets Impairment Assessment (Including Goodwill)

 

Roseland,Description of Matter:

As described in Note 3 to the consolidated financial statements, the Company’s Intangible assets and goodwill balance was $ 6.8 million as of December 31, 2020. Goodwill is tested for impairment at least annually at the reporting unit level and more frequently when an event occurs, or circumstances change, that indicates the carrying value may not be recoverable. The determination of the fair value of the reporting unit requires management to make significant estimates and assumptions related to forecasts of future revenues and operating margins and discount rates which are complex and subjective. Changes in these assumptions could have a significant impact on the fair value.

We identified the intangible assets, including goodwill, impairment assessment of the Agility Segment Reporting Unit as a critical audit matter considering materiality of the amounts involved together with the inherent subjectivity related to principal assumptions, which are dependent on current and future economic factors including uncertainties arising from corona virus disease 2019 (“COVID-19”) pandemic; hence assessment of carrying values of intangible asset including goodwill for these unit is considered to be complex and determined to be a critical audit matter in our current period audit. Auditing management’s judgments regarding forecasts of future revenue, operating margin, and the discount rate to be applied, involved a high degree of subjectivity.

How the matter was addressed in our audit:

The primary procedures we performed to address this critical audit matter included:

·Obtained understanding of the management process for impairment assessment and analysis workings prepared by management for the reporting unit.

·Evaluated management’s ability to accurately forecast by comparing actual results with historical performance, budgets and whether assumptions considered are consistent with evidence obtained in other areas of the audit. Also evaluated the appropriateness of judgments applied by the management while assessing the possible impact of COVID-19.

·Involved professionals with specialized skill and knowledge to assist in the evaluation of the Company’s discounted cash flow model, growth rates, discount rates and market participant assumptions including testing the underlying source of information, and the mathematical accuracy of the calculations.

·Performed independent sensitivity analysis of key assumptions, including the implied growth rates during explicit period, terminal growth rate and discount rate, to assess the effect of possible variations on the current estimated fair value for the reporting unit.


2.Measurement of the provision for income tax exposures

Description of Matter

The Company operates in various countries and is subject to income taxes in multiple tax jurisdictions, with complexities of transfer pricing and changing tax laws, and is involved in various tax cases with respective tax authorities. Uncertainties arise primarily from certain ongoing tax litigations and open tax years for its foreign subsidiaries. As described in Note 4 to the consolidated financial statements, the Company has recognized accruals with respect of uncertain tax positions aggregating $ 3.2 million as of December 31, 2020.

We identified measurement of accruals for the aforementioned income tax exposures as a critical audit matter, as the amounts involved are material, and the determination of provision for taxes requires the Company to make judgments on tax issues and develop estimates regarding the Company’s exposure to tax risks. Further, auditing management judgments on whether the tax positions are probable of being sustained in tax assessments involves a high degree of subjectivity.

How the matter was addressed in our audit:

The primary procedures we performed to address this critical audit matter included:

·Obtained an understanding of management’s process of estimating the provision for income taxes including assessment of uncertain tax positions and those related to interpretation of tax laws and its application in the estimation of tax liabilities including uncertain tax positions.

·Involved professionals with specialized skill and knowledge in domestic and international taxes, who assisted in:

oinspection of correspondences and assessment orders with applicable tax authorities

oevaluation of the Company’s interpretation of tax laws and their potential impact on uncertain tax positions

oevaluation of the assumptions used to determine tax provisions.

/s/ BDO INDIA LLP     

We have served as the Company's auditor since 2020.

Mumbai, India

March 11, 2021


REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

The Board of Directors and Stockholders

Innodata Inc.

Opinion on the Financial Statements

We have audited, before the effects of the adjustments for the correction of the errors described in Note 1 (Correction of Immaterial Errors), the accompanying consolidated balance sheet of Innodata Inc. and Subsidiaries (the Company) as of December 31, 2019, and the related consolidated statements of operations and comprehensive loss, stockholders’ equity, and cash flows for the year then ended, and the related notes (collectively referred to as the consolidated financial statements). In our opinion, except for the errors described in Note 1 (Correction of Immaterial Errors), the consolidated financial statements present fairly, in all material respects, the financial position of the Company as of December 31, 2019, and its results of operations and its cash flows for the year then ended, in conformity with accounting principles generally accepted in the United States of America.

We were not engaged to audit, review, or apply any procedures to the adjustments for the correction of the errors described in Note 1(Correction of Immaterial Errors), and, accordingly, we do not express an opinion or any other form of assurance about whether such adjustments are appropriate and have been properly applied. Those adjustments were audited by BDO India LLP. (The 2019 consolidated financial statements before the effects of the adjustments discussed in Note 1 are not presented herein).

Basis for Opinion

These consolidated financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on the Company’s consolidated financial statements based on our audit. We are a public accounting firm registered with the Public Company Accounting Oversight Board (United States) (PCAOB) and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, whether due to error or fraud. The Company is not required to have, nor were we engaged to perform, an audit of its internal control over financial reporting. As part of our audit, we are required to obtain an understanding of internal control over financial reporting, but not for the purpose of expressing an opinion on the effectiveness of the Company’s internal control over financial reporting. Accordingly, we express no such opinion.

Our audit included performing procedures to assess the risks of material misstatement of the consolidated financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the consolidated financial statements. Our audit also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the consolidated financial statements. We believe that our audit provides a reasonable basis for our opinion.

Adoption of New Accounting Standard

As discussed in Note 7 to the consolidated financial statements, the Company adopted Accounting Standards Codification ASU 2016-02, beginning January 1, 2019 and applied the practical expedients consistently for all of its leases.

/s/ CohnReznick LLP     

Parsippany, New Jersey

March 22, 201816, 2020

We have served as the Company's auditor from 2008 to 2020.

 

F-2


INNODATA INC. AND SUBSIDIARIES

CONSOLIDATED BALANCE SHEETS

DECEMBER 31, 20172020 AND 20162019

(in thousands, except share and per share data)

 

 2017  2016  2020 2019 
ASSETS                
Current assets:                
Cash and cash equivalents $11,407  $14,172  $17,573  $10,874 
Accounts receivable, net  10,291   9,952 
Accounts receivable, net of allowance for doubtful accounts of $670 and $750, respectively  10,048   9,723 
Prepaid expenses and other current assets  3,630   3,124   4,240   3,407 
Total current assets  25,328   27,248   31,861   24,004 
Property and equipment, net  7,189   5,397   7,227   6,887 
Right-of-use-asset, net  6,610   7,005 
Other assets  3,159   2,377   2,563   2,110 
Deferred income taxes  1,757   1,641 
Deferred income taxes, net  2,187   1,906 
Intangibles, net  7,606   8,191   4,656   5,477 
Goodwill  2,832   2,734   2,150   2,108 
Total assets $47,871  $47,588  $57,254  $49,497 
LIABILITIES AND STOCKHOLDERS’ EQUITY                
Current liabilities:                
Accounts payable $1,258  $1,018  $1,435  $1,419 
Accrued expenses  5,571   4,333 
Accrued expenses and other  3,490   3,340 
Accrued salaries, wages and related benefits  5,539   5,040   5,719   4,265 
Income and other taxes  1,098   1,330   5,000   4,183 
Current portion of long-term obligations  2,133   1,120 
Long-term obligations - current portion  1,712   1,440 
Operating lease liability - current portion  990   1,107 
Total current liabilities  15,599   12,841   18,346   15,754 
Deferred income taxes  614   680 
Deferred income taxes, net  44   363 
Long-term obligations, net of current portion  4,477   3,917   6,282   4,534 
Operating lease liability, net of current portion  6,332   6,731 
        
Total liabilities  31,004   27,382 
        
Commitments and contingencies        
                
Non-controlling interests  (3,938)  (3,634)  (3,390)  (3,417)
Commitments and contingencies  -   - 
                
STOCKHOLDERS’ EQUITY:                
Serial preferred stock; 5,000,000 shares authorized, none outstanding  -   - 
Common stock, $.01 par value; 75,000,000 shares authorized; 27,559,000 shares issued and 25,878,000 outstanding at December 31, 2017 and 27,305,000 shares issued and 25,624,000 outstanding at December 31, 2016  275   273 
Serial preferred stock; 4,998,000 shares authorized, none outstanding  -   - 
Common stock, $.01 par value; 75,000,000 shares authorized; 28,984,000 shares issued and 25,800,000 outstanding at December 31, 2020; 27,643,000 shares issued and 24,459,000 outstanding at December 31, 2019  289   275 
Additional paid-in capital  27,275   26,057   31,921   28,426 
Retained earnings  7,345   12,400   4,833   4,216 
Accumulated other comprehensive income (loss)  846   (324)
Accumulated other comprehensive loss  (938)  (920)
  35,741   38,406   36,105   31,997 
Less: treasury stock, 1,681,000 shares at December 31, 2017 and December 31, 2016, at cost  (4,622)  (4,622)
Less: treasury stock, 3,184,000 shares at December 31, 2020 and 2019, at cost  (6,465)  (6,465)
Total stockholders’ equity  31,119   33,784   29,640   25,532 
Total liabilities and stockholders’ equity $47,871  $47,588  $57,254  $49,497 

See notes to consolidated financial statements.

F-6

INNODATA INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE INCOME (LOSS)

YEARS ENDED DECEMBER 31, 2020 AND 2019

(In thousands, except per share amounts)

  2020  2019 
Revenues $58,240  $55,858 
Operating costs and expenses:        
Direct operating costs  38,398   37,325 
Selling and administrative expenses  18,662   19,481 
Interest expense, net  135   120 
   57,195   56,926 
Income (loss) before provision for income taxes  1,045   (1,068)
         
Provision for income taxes  401   1,091 
         
Consolidated net income (loss)  644   (2,159)
         
Income (loss) attributable to non-controlling interests  27   (17)
         
Net income (loss) attributable to Innodata Inc. and Subsidiaries $617  $(2,142)
         
Income (loss) per share attributable to Innodata Inc. and Subsidiaries:        
Basic $0.03  $(0.08)
Diluted $0.02  $(0.08)
         
Weighted average shares outstanding:        
Basic  24,607   25,774 
Diluted  25,573   25,774 
         
Comprehensive income (loss):        
Consolidated net income (loss) $644  $(2,159)
Pension liability adjustment, net of taxes  (391)  (1,504)
Change in fair value of derivatives, net of taxes  (33)  33 
Foreign currency translation adjustment, net of taxes  406   566 
Other comprehensive loss  (18)  (905)
Total comprehensive income (loss)  626   (3,064)
Comprehensive income (loss) attributed to non-controlling interest  27   (17)
Comprehensive income (loss) attributable to Innodata Inc. and Subsidiaries $599  $(3,047)

See notes to consolidated financial statements.


INNODATA INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY

YEARS ENDED DECEMBER 31, 2020 AND 2019

(In thousands)

  Common Stock  Additional Paid-in  Retained   Accumulated Other Comprehensive  Treasury Stock    
  Shares  Amount  Capital  Earnings  Loss  Shares  Amount  Total 
January 1, 2019 as reported  27,558   275   27,579   6,595   (15)  1,681   (4,622)  29,812 
Revision adjustments  -   -   -   (237)  -   -   -   (237)
January 1, 2019 as adjusted  27,558   275   27,579   6,358   (15)  1,681   (4,622)  29,575 
Net loss  -   -   -   (1,602)  -   -   -   (1,602)
Purchase of treasury stock  -   -   -   -   -   1,503   (1,843)  (1,843)
Stock-based compensation  75   -   836   -   -   -   -   836 
Exercise of stock options  10   -   11   -   -   -   -   11 
Pension liability adjustments, net of taxes  -   -   -   -   (1,504)  -   -   (1,504)
Foreign currency translation adjustment, net of taxes  -   -   -   -   566   -   -   566 
Change in fair value of derivatives, net of taxes  -   -   -   -   33   -   -   33 
December 31, 2019 as reported  27,643   275   28,426   4,756   (920)  3,184   (6,465)  26,072 
Revision adjustments  -   -   -   (540)  -   -   -   (540)
December 31, 2019 as adjusted  27,643   275   28,426   4,216   (920)  3,184   (6,465)  25,532 
Net income  -   -   -   617   -   -   -   617 
Stock-based compensation  -   -   913   -   -   -   -   913 
Exercise of stock options  1,341   14   2,582   -   -   -   -   2,596 
Pension liability adjustments, net of taxes  -   -   -   -   (391)  -   -   (391)
Foreign currency translation adjustment, netof taxes  -   -   -   -   406   -   -   406 
Change in fair value of derivatives, net of taxes  -   -   -   -   (33)  -   -   (33)
December 31, 2020  28,984  $289  $31,921  $4,833  $(938)  3,184  $(6,465) $29,640 

See notes to consolidated financial statements. 


INNODATA INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF CASH FLOWS

YEARS ENDED DECEMBER 31, 2020 AND 2019

(In thousands)

  2020  2019 
Cash flows from operating activities:        
Consolidated net income (loss) $644  $(2,159)
Adjustments to reconcile consolidated net income (loss) to net cash provided by operating activities:        
Depreciation and amortization  2,266   2,697 
Stock-based compensation  913   836 
Deferred income taxes  (618)  (313)
Pension cost  791   335 
Loss on disposal of property and equipment  48   - 
Changes in operating assets and liabilities:        
Accounts receivable  (481)  1,216 
Prepaid expenses and other current assets  (555)  1,248 
Other assets  270   332 
Accounts payable, accrued expenses and other  155   (589)
Accrued salaries, wages and related benefits  1,449  ��(249)
Income and other taxes  778   926 
Net cash provided by operating activities  5,660   4,280 
         
Cash flows from investing activities:        
Capital expenditures  (1,414)  (1,667)
Proceeds from disposal of property and equipment  39   - 
Net cash used in investing activities  (1,375)  (1,667)
         
Cash flows from financing activities:        
Proceeds from bank loan  580   - 
Proceeds from exercise of stock options  2,596   11 
Payment of long-term obligations  (864)  (567)
Purchase of treasury stock  -   (1,843)
Net cash provided by (used in) financing activities  2,312   (2,399)
         
Effect of exchange rate changes on cash and cash equivalents  102   (209)
         
Net increase in cash and cash equivalents  6,699   5 
         
Cash and cash equivalents, beginning of year  10,874   10,869 
         
Cash and cash equivalents, end of year $17,573  $10,874 
         
Supplemental disclosures of cash flow information:        
Cash paid for income taxes $348  $962 
Cash paid for operating leases $2,286  $2,110 
Cash paid for interest $141  $130 

 

See notes to consolidated financial statements.

 

F-3

INNODATA INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE LOSS

YEARS ENDED DECEMBER 31, 2017 AND 2016

(In thousands, except per share amounts)

  2017  2016 
       
Revenues $60,929  $63,074 
Operating costs and expenses:        
Direct operating costs  45,826   47,219 
Selling and administrative expenses  20,200   19,539 
Change in fair value of contingent consideration  -   1,038 
   66,026   67,796 
         
Loss from operations  (5,097)  (4,722)
         
Interest expense (income), net  (23)  63 
         
Loss before provision for income taxes  (5,074)  (4,785)
         
Provision for income taxes  285   1,126 
         
Net loss  (5,359)  (5,911)
         
Loss attributable to non-controlling interests  304   387 
         
Net loss attributable to Innodata Inc. and Subsidiaries $(5,055) $(5,524)
         
Loss per share attributable to Innodata Inc. and Subsidiaries:        
Basic and diluted $(0.20) $(0.22)
         
Weighted average shares outstanding:        
Basic and diluted  25,816   25,542 
         
Comprehensive income (loss):        
Net loss $(5,359) $(5,911)
Pension liability adjustment, net of taxes  (196)  (136)
Change in fair value of derivatives, net of taxes  660   (153)
Foreign currency translation adjustment  706   49 
Other comprehensive income (loss)  1,170   (240)
Total comprehensive loss  (4,189)  (6,151)
Comprehensive loss attributed to non-controlling interest  304   387 
Comprehensive loss attributable to Innodata Inc. and Subsidiaries $(3,885) $(5,764)

See notes to consolidated financial statements.

F-4

INNODATA INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY

YEARS ENDED DECEMBER 31, 2017 AND 2016

(In thousands)

  Common Stock  Additional
Paid-in
  Retained  Accumulated
Other
Comprehensive
  Treasury    
  Shares  Amount  Capital  Earnings  Income (Loss)  Stock  Total 
                      
January 1, 2016  25,445  $270  $24,590  $17,924  $(84) $(4,488) $38,212 
Net loss  -   -   -   (5,524)  -   -   (5,524)
Stock-based compensation  -   -   1,162   -   -   -   1,162 
Issuance of common stock in connection with MediaMiser acquisition  236   3   566   -   -   -   569 
Acquisition of non-controlling interest  -   -   (261)  -   -   -   (261)
Pension liability adjustments, net of taxes  -   -   -   -   (136)  -   (136)
Foreign currency translation adjustment  -   -   -   -   49   -   49 
Change in fair value of derivatives, net of taxes  -   -   -   -   (153)  -   (153)
Purchase of treasury stock  (57)  -   -   -   -   (134)  (134)
December 31, 2016  25,624   273   26,057   12,400   (324)  (4,622)  33,784 
                             
Net loss  -   -   -   (5,055)  -   -   (5,055)
Stock-based compensation  -   -   695   -   -   -   695 
Issuance of common stock in connection with MediaMiser acquisition  254   2   523   -   -   -   525 
Pension liability adjustments, net of taxes  -   -   -   -   (196)  -   (196)
Foreign currency translation adjustment  -   -   -   -   706   -   706 
Change in fair value of derivatives, net of taxes  -   -   -   -   660   -   660 
December 31, 2017  25,878  $275  $27,275  $7,345  $846  $(4,622) $31,119 

See notes to consolidated financial statements.

F-5

INNODATA INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF CASH FLOWS

YEARS ENDED DECEMBER 31, 2017 AND 2016

(In thousands)

  2017  2016 
       
Cash flow from operating activities:        
Net loss $(5,359) $(5,911)
Adjustments to reconcile net loss to net cash provided by (used in) operating activities:        
Depreciation and amortization  3,674   3,195 
Provision for doubtful accounts  (139)  136 
Stock-based compensation  695   1,162 
Deferred income taxes  (255)  (159)
Pension cost  245   103 
Change in fair value of contingent consideration  -   1,038 
Changes in operating assets and liabilities:        
Accounts receivable  (40)  17 
Prepaid expenses and other current assets  284   (133)
Other assets  (188)  (395)
Accounts payable and accrued expenses  1,595   (1,749)
Accrued salaries, wages and related benefits  484   84 
Income and other taxes  (258)  (123)
Net cash provided by (used in) operating activities  738   (2,735)
         
Cash flow from investing activities:        
Capital expenditures  (3,410)  (2,740)
Acquisition of business  -   (4,228)
Net cash used in investing activities  (3,410)  (6,968)
         
Cash flow from financing activities:        
Proceeds from equipment financing  793   - 
Payment of long-term obligations  (1,077)  (703)
Purchase of treasury stock  -   (134)
Net cash used in financing activities  (284)  (837)
         
Effect of exchange rate changes on cash and cash equivalents  191   (196)
         
Net decrease in cash and cash equivalents  (2,765)  (10,736)
         
Cash and cash equivalents, beginning of year  14,172   24,908 
         
Cash and cash equivalents, end of year $11,407  $14,172 
         
Supplemental disclosures of cash flow information:        
Cash paid for income taxes $1,090  $1,306 
Vendor financed software licenses acquired $1,213  $- 
Common stock issued for MediaMiser acquistion $525  $569 

See notes to consolidated financial statements.

F-6

INNODATA INC. AND SUBSIDIARIES


NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

 

1.Description of Business and Summary of Significant Accounting Policies

 

Description of Business - Innodata Inc. and Subsidiaries (the(including its subsidiaries, the “Company”, “Innodata”, “we”, “us” or “our”) is a global digital servicesdata engineering company. The Company solves complex data challenges using artificial intelligence (AI) and solutions company. Our technology and services power leading information products and online retail destinations around the world. Our solutions help prestigious enterprises harness the power of digital data to re-imagine how they operate and drive performance. We serve publishers, media and information companies, digital retailers, banks, insurance companies, government agencies and many other industries. Founded in 1988, we comprise a team of 4,000 diverse people in eight countries who are dedicated to delivering services and solutions that help the world embrace digital data as a means of enhancing our lives and transforming our businesses.human expertise.

 

The Company operatesprovides large-scale data annotation services and platforms to companies who require high-quality data for training AI and machine learning (ML) algorithms. The Company also provides AI/ML-based solutions to help companies apply AI/ML to real-world problems relating to analyzing and deriving insights from documents. For industry-specific, document-intensive industry use cases, the Company provides AI-augmented software-as-a-service (SaaS) platforms and discrete managed services.

The Company’s platforms and services are powered by Goldengate, its proprietary AI/ML platform, as well as other technologies it has developed. In addition, the Company bring to bear 3,500 + employees spanning nine countries with expertise in three reporting segments: Digital data pertaining to many professional fields. The Company’s hybrid approach of using AI/ML in conjunction with human experts enables the Company to deliver superior data quality with even the most complex and sensitive data.

The Company developed its capabilities and honed its customer- and quality-centric culture progressively over the last 30 years creating high-quality data for many of the world’s most demanding information companies. Approximately five years ago, the Company formed Innodata Labs, a research and development center, to research, develop and apply machine learning and emerging AI to its large-scale, human-intensive data operations. In 2019, the Company began packaging the capabilities that emerged from its R&D efforts in order to align with several fast-growing new markets and help companies use AI/ML to drive performance benefits and business insights. The Company anticipates this strategy will enable it to accelerate growth.

Data Annotation

The Company trains AI algorithms for social media companies, robotics companies, financial services companies, and many others, working with images, text, video and audio. Data sciences teams seek partners that can perform data preparation functions for them at large-scale and at high quality, while using automated tools to minimize cost. Moreover, as AI projects become more specialized and mission-critical, data preparation is becoming increasingly complex, requiring deep domain knowledge and an infrastructure in which data security is assured.

The Company utilize a variety of leading third-party image and video annotation tools. For text, the Company use its proprietary text annotation platform that incorporates AI to reduce cost while improving consistency and quality of output. The Company’s proprietary text annotation platform features auto-tagging capabilities that apply to both classical and generative AI tasks. It also encapsulates many of the innovations the Company has conceived of in the course of its 30-year history of creating high-quality data.

F-10

INNODATA INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

AI/ML Solutions (DDS)

The Company also provides AI/ML solutions to companies that intensively process textual data and seek to obtain the benefits of AI/ML technologies without having to develop AI/ML engineering capabilities in-house. For such companies, the Company often integrates one or more of its pre-trained text processing algorithms as a foundation for an overall solution. The Company’s algorithms are accessible as microservices via application programming interfaces (APIs), Innodata Advanced Data Solutions (IADS)enabling easy integration.

In conjunction with AI/ML solutions, the Company often provides a range of data engineering support services, including data transformation, data curation, data hygiene, data consolidation, data compliance, and Media Intelligence Solutions (MIS)master data management.

The Company’s customers span a diverse range of industries and a wide range of AI use cases, benefiting from the short time-to-value and high economic returns the Company’s AI/ML solutions provide.

AI/ML Industry Platforms

The Company’s industry platforms address specific, niche market requirements that the Company believes it can fulfill in large part with its AI/ML technologies. The Company deploys these industry platforms as software-as-a-service (SaaS) and as managed services. To date, the Company has built an industry platform for medical records data extraction and transformation (which the Company brands as “Synodex®”) and for marketing communications/public relations news distribution and monitoring (which the Company brands as “Agility PR Solutions”).

 

The Company’s DDS segment provides solutions toSynodex industry platform transforms medical records into useable digital retailers, information services companies, publishersdata organized in accordance with its proprietary data models or client data models. At the end of 2020, the Company had 20 clients utilizing its Synodex platform, including John Hancock Insurance, the insurance operating unit of John Hancock Financial (a division of Manulife) and enterprises that have one or more of the following broad business requirements: development of digital content (including e-books); development of new digital information products; and operational support of existing digital information products and systems.largest life insurers in the United States.

 

The Company’s IADS segment designsAgility industry platform provides marketing communications and develops new capabilitiespublic relations professionals with the ability to enable clients in the financial services, insurancetarget and healthcare sectorsdistribute content to improve decision-support through digital technologies. IADS operates through two subsidiaries. Synodex offers a range of services for healthcarejournalists and insurance companies,social media influencers world-wide and docGenix provides services to financial services institutions. As of December 31, 2017, Innodata owned 91% of Synodexmonitor and 94% of docGenix, both limited liability companies.analyze global news (print, web, radio and TV) and social media.

 

The Company’s MIS segment operates through our Agility PR Solutions and Bulldog Reporter subsidiaries.

Agility PR Solutions offers full and self-service solutions, consisting of Agility Illuminate, Agility Connect and Agility Capture, that address the entire communications life cycle – from identifying influencers, amplifying messages, monitoring coverage, to measuring impact. Agility PR Solutions, through its Agility Illuminate product, provides media monitoring and analysis solutions and professional services to several Fortune 500 companies and Canadian government institutions, as well as small- and medium-sized businesses. Agility Illuminate enables companies to reduce the time and effort required to extract, analyze and share valuable business intelligence from traditional and online media sources. Agility Connect is a global media contact database and email distribution platform and Agility Capture provides additional self-service media monitoring and analytics capabilities. The solution is offered as software-as-a-service (SaaS).

Bulldog Reporter is a news aggregation service for public relations and corporate communications professionals. Bulldog Reporter publishes a well-known daily e-newsletter, the Daily Dog. Bulldog Reporter also manages a PR industry awards program—the Bulldog Awards—which recognizes PR and communications professionals in categories including corporate social responsibility, media relations, digital and social marketing, not-for-profit activity and overall outstanding PR performance.

Principles of Consolidation- The consolidated financial statements include the accounts of Innodata Inc. and its wholly-ownedwholly owned subsidiaries, Agility PR Solutions, a corporation in which the Company owns substantially all of the economic interest, and the Synodex and docGenix limited liability companies that are majority-owned by the Company. The non-controlling interests in the Synodex and docGenix limited liability companies are accounted for in accordance with Financial Accounting Standards Board (FASB) non-controlling interest guidance. All significant intercompany transactions and balances have been eliminated in consolidation.

F-7

INNODATA INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

 

Use of Estimates- In preparing consolidated financial statements in conformity with U.S. GAAP, management is required to make estimates and assumptions that affect the reported amounts of assets and liabilities, the disclosure of contingent assets and liabilities atas of the date of the consolidated financial statements, and the reported amounts of revenues and expenses during the reporting period. Management believes that the estimates used in the preparation of the consolidated financial statements are reasonable, and management has made assumptions about the possible effects of the novel coronavirus (“COVID-19”) pandemic on critical and significant accounting estimates. Actual results could differ from those estimates. Significant estimates include those related to revenue recognition,the allowance for doubtful accounts and billing adjustments, useful life of long-lived assets, useful life of intangible assets, impairment of goodwill, valuation of deferred tax assets, valuation of securities underlying stock-based compensation, litigation accruals pension benefits, purchase price allocation of the net assets acquired in the acquisition of Agility, valuation of derivative instruments and estimated accruals for various tax exposures.

 

Revenue Recognition- The Company’s revenue is recognized when services are rendered or goods are delivered to a customer, in an amount that reflects the consideration that the Company expects to receive in exchange for those services or goods as per the agreement with the customer. In cases where there are agreements with multiple performance obligations, the Company identifies each performance obligation and evaluates whether the performance obligations are distinct within the context of the agreement at the agreement’s inception. Performance obligations that are not distinct at agreement inception are combined. For agreements with distinct performance obligation, the Company allocates the transaction price to each distinct performance obligation proportionately based on the estimated standalone selling price for each performance obligation, if any, and then evaluates how the services are performed for the customer to determine the timing of revenue recognition.

For the DDSDigital Data Solutions (DDS) segment, revenue is recognized primarily based on the quantity delivered or resources utilized and in the period in which services are performed and delivery has occurred.performance conditions are satisfied as per the agreement. Revenues for contractsagreements billed on a time-and-materials basis are recognized as services are performed. Revenues under fixed-fee contracts,agreements, which are not significant to the overall revenues, are recognized based on the percentage of completionproportional performance method of accounting, as services are performed, or milestones are achieved.

 

For the IADSSynodex segment, revenue is recognized primarily based on the quantity delivered andin the period in which services are performed and deliverablesperformance conditions are madesatisfied as per contracts.the agreement. A portion of our IADSthe Synodex segment revenue is derived from licensing our functional software and providing access to ourthe Company’s hosted software platform. Revenue from such services areis recognized monthly when all parties to the agreement have agreed to the agreement; each party’s rights are identifiable; the payment terms are identifiable; the agreement has commercial substance; access to the service is provided to the end user and there are no significant remaining obligations, persuasive evidence of an arrangement exists, the fees are fixed or determinableuser; and collection is reasonably assured.probable.

 

The MISAgility segment derives its revenuesrevenue primarily from subscription arrangements and provision of enriched media analysis services. It also derives revenue as a reseller of corporate communication solutions. Revenue from subscriptions is recognized monthly when access to the service is provided to the end user and thereuser; all parties to the agreement have agreed to the agreement; each party’s rights are no significant remaining obligations, persuasive evidence of an arrangement exists,identifiable; the feespayment terms are fixed or determinableidentifiable; the agreement has commercial substance; and collection is reasonably assured.probable. Revenue from enriched media analysis services is recognized when the services are performed, and deliveredperformance conditions are satisfied. Revenues from the reseller agreements are recognized at the gross amount received for the goods in accordance with our functioning as a principal due to our meeting the client.following criteria: the Company acts as the primary obligor in the sales transaction; assumes the credit risk; sets the price; can select suppliers; and is involved in the execution of the services, including after sales service.

 

Revenues include reimbursement of out-of-pocket expenses, with the corresponding out-of-pocket expenses included in direct operating costs.

 


INNODATA INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The Company considers U.S. GAAP criteria for determining whether to report gross revenue as a principal versus net revenue as an agent. The Company evaluates whether it is in control of the services before the same are transferred to the customer to assess whether it is principal or agent in the arrangement. Revenues are recognized on a gross basis if the Company is in the capacity of principal and on a net basis if it falls in the capacity of an agent. 

Contract acquisition costs, which are included in prepaid expenses and other current assets are amortized over the term of a subscription agreement or contract that normally has a duration of 12 months or less. The Company reviews these prepaid acquisition costs on a periodic basis to determine the need to adjust the carrying values for early terminated contracts.

Foreign Currency Translation- The functional currency of our production operations locatedlocations in the Philippines, India, Sri Lanka, Israel and IsraelHong Kong is the U.S. dollar. Transactions denominated in the Philippine pesos, Indian and Sri Lankan rupees, or Israeli shekels and Hong Kong dollars are translated to U.S. dollars at rates which approximate those in effect on the transaction dates. Monetary assets and liabilities denominated in foreign currencies at December 31, 20172020 and 2016 were2019 are translated at the exchange rate in effect as of those dates. Nonmonetary assets, liabilities, and stockholders’ equity wereare translated at the appropriate historical rates. Included in direct operating costs arewere exchange losses (gains) resulting from such transactions of approximately $466,000$108,000 and $486,000$158,000 for the years ended December 31, 20172020 and 2016,2019, respectively.

 

The functional currency for ourthe Company’s subsidiaries in Germany, the United Kingdom and Canada are the Euro, the Pound Sterling and the Canadian dollar, respectively. The financial statements of these subsidiaries are reportedprepared in these respective currencies. Financial information is translated from the applicable functional currency to the U.S. dollar (the reporting currency) for inclusion in ourthe Company’s consolidated financial statements. Income, expenses and cash flows are translated at weighted average exchange rates prevailing during the fiscal period, and assets and liabilities are translated at fiscal period-end exchange rates. Resulting translation adjustments are included as a component of accumulated other comprehensive income (loss)loss in stockholders' equity. Foreign exchange transaction gains or losses are included in direct operating costs in the accompanying consolidated statements of operations and comprehensive loss.income (loss). The amount of foreign currency translation adjustment was ($687,000)$406,000 and $1,393,000 as of$566,000 for the years ended December 31, 20172020 and 2016,2019, respectively.

F-8

INNODATA INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

 

Derivative Instruments -The Company has designated its derivatives (foreign currency forward contracts) as a cash flow hedge. Accordingly,accounts for derivative transactions in accordance with ASC 825, “Financial Instruments,” with the effective portion of the derivative’scorresponding unrealized gain or loss is initially reportedrecognized outright as a componentpart of accumulated other comprehensive income or loss, and is subsequently reclassified to earnings when the hedge exposure affects earnings.operating income. The Company formally documents all relationships between hedging instruments and hedged items, as well as its risk management objective and strategy for undertaking various hedging activities.total notional value of outstanding foreign currency forward contracts at December 31, 2020 was $6.9 million.

 

Cash Equivalents -For financial statement purposes, (including cash flows), the Company considers all highly liquid instruments purchased with an original maturity of three months or less to be cash equivalents.

 

Property and Equipment -Property and equipment are stated at cost and are depreciated on the straight-line method over the estimated useful lives of the related assets, which is generally two to fiveten years. Leasehold improvements are amortized on a straight-line basis over the shorter of their estimated useful lives or the livesterms of the leases. Certain assets under capital leases are amortized over the lives of the respective leases or the estimated useful lives of the assets, whichever is shorter.

 

Capitalized Software Development Costs - the Company incurs development costs related to its internal use software. Qualifying costs incurred during the application development stage are capitalized. These costs primarily consist of internal labor and third-party development costs and are amortized using the straight-line method over the estimated useful life of the software, which is generally ranges between three and nine years. All other research and maintenance costs are expensed as incurred. Capitalized software and development costs – in progress as of December 31, 2020 and 2019 were $1.4 million and $2.5 million respectively. Completed capitalized software and development cost as of December 31, 2020 and 2019 were $10.7 million and $8.1 million respectively.


INNODATA INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Long-lived Assets- Management assesses the recoverability of its long-lived assets, which consist primarily of fixed assets, whenever events or changes in circumstances indicate that the carrying value may not be recoverable. The following factors, if present, may trigger an impairment review: (i) significant underperformance relative to expected historical or projected future operating results; (ii) significant negative industry or economic trends; (iii) significant decline in the Company’s stock price for a sustained period; and (iv) a change in the Company’s market capitalization relative to net book value. If the recoverability of these assets is unlikely because of the existence of one or more of the above-mentioned factors, an impairment analysis is performed, initially using a projected undiscounted cash flow method.projections.  Management makes assumptions regarding estimated future cash flows and other factors to determine the fair value of these respective assets. An impairment loss will be recognized only if the carrying value of a long-lived asset is not recoverable and exceeds its fair value, and is measured as the amount by which the carrying amount of a long-lived asset exceeds its fair value.

 

Goodwill and Other Intangible Assets -The Company performs a valuation of assets acquired and liabilities assumed on each acquisition accounted for as a business combination and allocates the purchase price of each acquired business to its respective net tangible and intangible assets and liabilities. Acquired intangible assets principally consist of technology, client relationships, backlog and trademarks. Liabilities related to intangibles principally consist of unfavorable vendor contracts. The Company determines the appropriate useful life by performing an analysis of expected cash flows based on projected financial information of the acquired businesses. Intangible assets are amortized over their estimated useful lives using the straight-line method, which approximates the pattern in which the majority of the economic benefits are expected to be consumed. Intangible assets are amortized into direct operating costs ratably over their expected related revenue streams over their useful lives.

Goodwill represents the excess purchase price paidof the cost of an acquired entity over the fair value of the acquired net assets acquired.assets. The Company testsdoes not amortize goodwill but evaluates it for impairment at the reporting unit level annually during the third quarter of each fiscal year (as of September 30 of that year) or when an event occurs, or circumstances change, that indicates the carrying value may not be recoverable.

The Company performed its annual goodwill on an annual basisassessment for the Agility segment as of September 30, 2020. In performing the assessment, the Company adhered to the provisions of ASU 2017-04 by using a two-step fairsingle step approach that determines the carrying value based test. The first stepof goodwill and comparing it against the excess of the reporting unit’s fair value. Based on the Company’s assessment, the Company reached the conclusion that there was no goodwill impairment test, used to identify potential impairment, comparesbecause the fair value of a reporting unit, with its carrying amount, including goodwill. If the carrying amount of the reporting unit exceeds its fair value, the second step of theAgility segment’s goodwill impairment test must be performed to measure the amount of the impairment loss, if any. If impairment is determined, the Company will recognize additional charges to operating expenses in the period in which they are identified, which would result in a reduction of operating results and a reduction in the amount of goodwill.

In the annual impairment test conducted by the Company as of September 30, 2017 and 2016, the estimated fair value of the reporting unit exceeded its carrying amount, including goodwill. As such, no impairment was identified or recorded.value.

 

Income Taxes- DeferredEstimated deferred taxes are determined based on the difference between the financial statement and tax basis of assets and liabilities, using enacted tax rates, as well as any net operating loss or tax credit carryforwards expected to reduce taxes payable in future years. A valuation allowance is provided when it is more likely than not that all or some portion of the estimated deferred tax assets will not be realized. While the Company considers future taxable income in assessing the need for the valuation allowance, in the event that the Company determinesanticipates that it wouldwill be able to realize the estimated deferred tax assets in the future in excess of its net recorded amount, an adjustment to the provision for deferred tax assets would increase income in the period such determination was made. Similarly, in the event that the Company determinesanticipates that it wouldwill not be able to realize the estimated deferred tax assets in the future considering future taxable income, an adjustment to the provision for deferred tax assets would decrease income in the period such determination was made. Changes in the valuation allowance from period to period are included in the Company’s tax provision in the period of change. The Company indefinitely reinvests the foreign earnings in its foreign subsidiaries. Unremitted earnings of foreign subsidiaries have been included in the consolidated financial statements without giving effect to the United States taxes that may be payable on distribution to the United States, becauseIf such earnings are not anticipatedrepatriated in the future, or are no longer deemed to be remittedindefinitely reinvested, the Company would have to accrue as a liability the United States.applicable amount of foreign jurisdiction withholding taxes associated with such remittances.

 

F-9

INNODATA INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

 

In assessing the realization of deferred tax assets, management considered whether it is more likely than not that all or some portion of the U.S. and Canadian deferred tax assets will not be realizable. As the expectation of future taxable income resulting from the Synodex and Agility segments cannot be predicted with certainty, the Company maintains a valuation allowance against all the U.S. and Canadian net deferred tax assets.

 

The Company accounts for income taxes regarding uncertain tax positions, and recognizes interest and penalties related to uncertain tax positions in income tax expense in the consolidated statements of operations and comprehensive loss.

 

Accounting for Leases - In February 2016, the FASB issued ASU No. 2016-02, “Leases (Topic 842),” as modified (“ASU 2016-02”), which replaced existing leasing rules with a comprehensive lease measurement and recognition standard and expanded disclosure requirements. ASU 2016-02 requires lessees to recognize most leases on their balance sheets as liabilities, with corresponding “right-of-use” assets and is effective for annual reporting periods beginning after December 15, 2018, subject to early adoption. The Company adopted ASU 2016-02 effective January 1, 2019. Upon adoption, the Company recognized a right-of-use asset and corresponding lease liability. See Note 6, Operating Leases.

The determination of whether an arrangement is, or contains, a lease is based on the substance of the arrangement at the inception date and requires an assessment of whether the fulfillment of the arrangement is dependent on the use of a specific asset or assets or the arrangement conveys a right to use the asset. A reassessment is made after inception of the lease only if one of the following applies:

a.there is a change in contractual terms, other than a renewal or extension of the arrangement;
b.a renewal option is exercised, or extension granted, unless the term of the renewal or extension was initially included in the lease term;
c.there is a change in the determination of whether fulfillment is dependent on a specified asset; or
d.there is a substantial change to the asset.

Whenever a reassessment is made, lease accounting shall commence or cease from the date when the change in circumstances gave rise to the reassessment for scenarios (a), (c) or (d) and at the date of renewal or extension period for scenario (b).

Leases where the lessor retains substantially all the risks and rewards of ownership are classified as operating leases. As of December 31, 2020, all of the Company’s leases are classified under operating leases. Operating lease payments are recognized as an operating expense on a straight-line basis over the lease term.

Accounting for Stock-Based Compensation - The Company measures and recognizes stock-based compensation expense for all share-based payment awards made to employees and directors based on the estimated fair value at the grant date. The stock-based compensation expense is recognized over the requisite service period. The fair value is determined using the Black-Scholes option-pricing model.

 


INNODATA INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The stock-based compensation expense related to the Company’s various stock option plans waswere allocated as follows (in thousands):

 

 Year Ended December 31, 
 2017  2016  Year Ended December 31, 
      2020 2019 
Direct operating costs $260  $330  $158  $113 
Selling and adminstrative expenses  435   832   755   723 
                
Total stock-based compensation $695  $1,162  $913  $836 

 

Fair Value of Financial Instruments- The carrying amounts of financial instruments including cash and cash equivalents, accounts receivable and accounts payable approximated their fair value as of December 31, 20172020 and 2016,2019, because of the relative short maturity of these instruments. See Note 14, Financial Instruments.

 

Fair value measurements and disclosures define fair value as the price that would be received for an asset or paid to transfer a liability (an exit price) in the principal or most advantageous market for the asset or liability in an orderly transaction between market participants on the measurement date.

 

The accounting standard establishes a fair value hierarchy that prioritizes the inputs used to measure fair value into three levels. The three levels are defined as follows:

 

·Level 1: Unadjusted quoted price in active market for identical assets and liabilities.
·Level 2: Observable inputsInputs other than those included in Level 1.1 that are observable for the asset or liability, either directly or indirectly, such as quoted prices for similar assets or liabilities; quoted prices in markets that are not active; or other inputs that are observable or can be corroborated by observable market data for substantially the full term of the assets or liabilities.
·Level 3: Unobservable inputs reflecting management’s own assumptions about the inputs used in pricing the asset or liability.

 

The Company’s forward contracts are at level 2 in the fair value hierarchy.

Accounts Receivable- The Company establishes credit terms for new clients based upon management’s review of their credit information and project terms, and performs ongoing credit evaluations of its clients, adjusting credit terms when management believes appropriate based upon payment history and an assessment of the client’s current creditworthiness. The Company records an allowance for doubtful accounts for estimated losses resulting from the inability of its clients to make required payments. The Company determines its allowance by considering a number of factors, including the length of time trade accounts receivable are past due (accounts outstanding longer than the payment terms are considered past due), the Company’s previous loss history, the client’s current ability to pay its obligation to the Company, and the condition of the general economy and the industry as a whole. This cannot guarantee that credit loss rates in the future will not be greater thatthan those experienced in the past. In addition, there is credit exposure if the financial condition of one of the Company’s major clients were to deteriorate. In the event that the financial condition of one of the Company’s clients were to deteriorate resulting in an impairment of their ability to make payments, additional allowances may be necessary.

F-10

INNODATA INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS The allowance for doubtful accounts as of December 31, 2020 and 2019 was approximately $0.7 million and $0.8 million, respectively. Total amounts written off against the existing allowance for doubtful accounts for the year ended December 31, 2020 was $0.3 million.

 

Concentration of Credit Risk- The Company maintains its cash with highly rated financial institutions, located in the United States and in foreign locations where the Company has its operations. At December 31, 2017,2020, the Company had cash and cash equivalents of $11.4$17.6 million, of which $5.7$10.2 million was held by its foreign subsidiaries with local banks located mainly in Asia and $5.7$7.4 million was held in the United States. To the extent that such cash exceeds the maximum insurance levels, the Company would beis uninsured. The Company has not experienced any losses in such accounts.

 


INNODATA INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

LossIncome (Loss) per Share- Loss– Income (loss) per share is computed using the weighted-average number of common shares outstanding during the year. Diluted lossincome (loss) per share is computed by considering the impact of the potential issuance of common shares, using the treasury stock method, on the weighted average number of shares outstanding. For those securities that are not convertible into a class of common stock, the “two class” method of computing lossincome (loss) per share is used.

 

Pension -The Company records annual pension costs based on calculations, which include various actuarial assumptions including discount rates, compensation increases and other assumptions involving demographic factors. The Company reviews its actuarial assumptions on an annual basis and makes modifications to the assumptions based on current rates and trends. The Company believes that the assumptions used in recording its pension obligations are reasonable based on its experience, market conditions and inputs from its actuaries.

 

Deferred Revenue- Deferred revenue represents payments received from clients in advance of providing services and amounts deferred if conditions for revenue recognition have not been met. Included in accrued expenses on the accompanying consolidated balance sheets as of December 31, 2017 and 2016 is deferred revenue amounting to $1.9$1.2 million and $2.0$1.1 million as of December 31, 2020 and 2019, respectively.

 

Recent Accounting Pronouncements- In May 2014,December 2019, the FASB issued guidance on revenue from contracts with clients. This update is a comprehensive new revenueASU 2019-12, “Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes” as part of its initiative to reduce complexity in the accounting standards. The standard eliminates certain exceptions related to the approach for intra-period tax allocation, the methodology for calculating income taxes in an interim period and the recognition model that requires a company to recognize revenue to depictof deferred tax liabilities for outside basis differences. The standard also clarifies and simplifies other aspects of the transfer of goods or services to a customer at an amount that reflects the consideration it expects to receive in exchangeaccounting for those goods or services. It also requires additional disclosure about the nature, amount, timing and uncertainty of revenue and cash flows arising from customer contracts, including significant judgments and changes in judgments and assets recognized from costs incurred to obtain or fulfill a contract. This accounting guidanceincome taxes. The standard is effective prospectively for annual reporting periods,fiscal years, and interim periods within those periods,fiscal years, beginning after December 15, 2017 and early2020. Early adoption is permitted starting from the first quarter of 2017. Companies may use either a full retrospective or a modified retrospective approach to adopt the new standard when it takes effect. The Company will adopt the new standard and related updates effective January 1, 2018 using the modified retrospective method of adoption. The new standard further requires new disclosures about contracts with customers, including the significant judgments the Company has made when applying the guidance. The Company has finalized its analysis andpermitted. We do not expect that the adoption of thisthe new guidance will not have a significant impact on our consolidated financial statements.

In August 2018, the FASB issued ASU No. 2018-14, “Compensation-Retirement Benefits-Defined Benefit Plans-General (Subtopic 715-20): Disclosure Framework-Changes to the Disclosure Requirements for Defined Benefit Plans” (“ASU 2018-14”), which makes minor changes to the disclosure requirements for employers that sponsor defined benefit pension and/or other postretirement benefit plans. The guidance eliminates requirements for certain disclosures that are no longer considered cost beneficial and adds new disclosure requirements that the FASB considers pertinent. ASU 2018-14 is effective for fiscal years ending after December 15, 2020 for public entities. The Company adopted the standard and it had no material impact on itsthe Company’s consolidated financial statements and internal controls over financial reporting.statements.

 

In FebruaryJune 2016, the FASB issued guidance relatedASU No. 2016-13, “Financial Instruments-Credit Losses (Topic 326): Measurement of Credit Losses on Financial Statements” (“ASU 2016-13”). ASU 2016-13 requires a financial asset (or a group of financial assets) measured at amortized cost basis to leases. This new guidance requires lesseesbe presented at the net amount expected to recognizebe collected. The allowance for credit losses is a valuation amount that is deducted from the amortized cost basis of the financial asset(s) to present the net carrying value at the amount expected to be collected on the balance sheet a right-of-use asset, representing its rightfinancial asset. In November 2018, the FASB issued ASU No. 2018-19, “Codification Improvements to useTopic 326, Financial Instruments-Credit Losses,” which clarifies codification and corrects unintended application of the underlying asset forguidance, and in November 2019, the lease term, and a lease liability for all leases with terms greater than 12 months.  The guidance also requires qualitative and quantitative disclosures designedFASB issued ASU No. 2019-11, “Codification Improvements to assessTopic 326, Financial Instruments-Credit Losses,” which clarifies or addresses specific issues about certain aspects of ASU 2016-13. In March 2020, the amount, timing, and uncertaintyFASB issued ASU No. 2020-03, “Codification Improvements to Financial Instruments,” which modifies the measurement of cash flows arising from leases.  The standard requires the useexpected credit losses of a modified retrospective transition approach, which includes a number of optional practical expedients that entities may elect to apply.  This new guidancecertain financial instruments. ASU 2016-13 is effective for annual periodscertain Smaller Reporting Companies for financial statements issued for fiscal years beginning after December 15, 2018.  Early application is permitted.  The Company is in the process of evaluating the effect the guidance will have on its existing accounting policies2022 and consolidated financial statements but expects thereinterim periods within those fiscal years, which will be an increase in assets and liabilities on the consolidated balance sheets atfiscal 2023 for us if we continue to be classified as a Smaller Reporting Company, with early adoption due to the recording of right-of-use assets and corresponding lease liabilities, which may be material.permitted.

 

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INNODATA INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

 

In March 2016, the FASB issued guidance relating to share-based compensation. This new guidance is intended to simplify several aspects of the accounting for share-based payment transactions, including the income tax consequences, classification of awards as either equity or liabilities, and classification on the statement of cash flows.  The new guidance is effective for annual periods beginning after December 15, 2016.  The Company adopted this standard in 2017 and there was no material impact on its consolidated financial statements.

In March 2017, the FASB issued guidance on Compensation - Retirement Benefits relating to improvements in the Presentation of Net Periodic Pension Cost and Net Periodic Postretirement Benefit Cost. Under existing U.S. GAAP, an entity is required to present all components of net periodic pension cost and net periodic postretirement benefit cost aggregated as a net amount in the income statement, and this net amount may be capitalized as part of an asset where appropriate. The amendments in the guidance require that an employer report the service cost component in the same line item or items as other compensation costs arising from services rendered by the pertinent employees during the period, and requires the other components of net periodic pension cost and net periodic postretirement benefit cost to be presented in the income statement separately from the service cost component and outside a subtotal of income from operations, if one is presented. Additionally, only the service cost component is eligible for capitalization, when applicable. The amendments in the guidance will be applied retrospectively for the presentation of the service cost component and the other components of net periodic pension cost and net periodic postretirement benefit cost in the income statement and prospectively, for the capitalization of the service cost component of net periodic pension cost and net periodic postretirement benefit in assets. The guidance will be effective for the Company for interim and annual periods beginning after December 15, 2017. Early adoption is permitted. The Company doesWe do not anticipateexpect that the adoption of thisthe new guidance will have a material impact on itsour consolidated financial statements.

 

In January 2017,Correction of Immaterial Errors – During the FASB issued guidance simplifyingpreparation of the September 30, 2020 condensed consolidated financial statements, certain historical errors were identified relating to the accounting for goodwill impairment by removing Step 2capital leases under ASC Topics 840 and 842. The lease obligations under certain leases were not recorded at their present values at the inception of the goodwill impairment test. Under current guidance, Step 2leases; in addition, the asset buyout prices were not reassessed in December 2019 by the Company, both of which resulted in an understatement of expenses from December 31, 2017 to December 31, 2019 and an overstatement of expenses for the nine months ended September 30, 2020.

The errors were not material, either quantitatively or qualitatively, in any of the goodwill impairment test requires entities to calculatereported periods. However, the implied fair value of goodwillcorrections, if recorded in the same mannerthree-month period ended September 30, 2020 would have been material to such period. Accordingly, the prior period financial statements were corrected by revising such consolidated financial statements for comparability. For the December 31, 2019 consolidated financial statements included in this Form 10-K, the corrections are as follows:

·An increase in net loss of $540,000 for the year ended December 31, 2019.
·An increase in expenses of $540,000 for the year ended December 31, 2019.
·An increase in the loss per share of $0.02 for the year ended December 31, 2019.
·An increase in liabilities of $528,000 as of December 31, 2019.
·A decrease in retained earnings of $777,000 and $237,000 as of December 31, 2019 and 2018, respectively.
·A decrease in total assets of $249,000 as of December 31, 2019.
·The impact on cash flows for the year ended December 31, 2019 was:
·A decrease in net cash flows provided by operating activities of $573,000.
·A decrease in net cash flows used in investing activities of $102,000.
·A decrease in net cash flows used in financing activities of $471,000.

The Company evaluated each year’s/period’s errors under Staff Accounting Bulletins 99 and 108 and concluded that a restatement of year’s/prior periods’ consolidated financial statements is not required. Accordingly, the amount of goodwill recognizedconsolidated financial statements for prior periods (March 31, 2020 and June 30, 2020) will be revised in a business combination by assigningfuture Forms 10-Q to be filed with the fair value of a reporting unit to all of the assetsSecurities and liabilities of the reporting unit. The carrying value in excess of the implied fair value is recognized as goodwill impairment. Under the new standard, goodwill impairment is recognized based on Step 1 of the current guidance, which calculates the carrying value in excess of the reporting unit’s fair value. The new standard is effective beginning in January 2020, with early adoption permitted.Exchange Commission.

 

In August 2017,Reclassifications – Certain information presented in the FASB amended2019 supplemental disclosures of cash flow information has been revised to conform to the requirements of the Derivatives and Hedging Topic of the Accounting Standards Codification to improve the financial reporting of hedging relationships to better portray the economic results of an entity’s risk management activities in its financial statements. The amendments will be effective for the Company for interim and annual periods beginning after December 15, 2018. Early adoption is permitted. The Company does not anticipate that the adoption of this guidance will have a material impact on its consolidated financial statements.2020 presentation.

 

2.Property and equipment

 

Property and equipment, which include amounts recorded under capital leases, are stated at cost less accumulated depreciation and amortization (in thousands), and consist of the following:

 

F-12

INNODATA INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

  December 31, 
  2017  2016 
Equipment $13,574  $14,558 
Software  7,291   5,685 
Furniture and equipment  2,276   2,119 
Leasehold improvements  5,342   4,929 
Total  28,483   27,291 
Less: accumulated depreciation and amortization  (21,294)  (21,894)
  $7,189  $5,397 

Depreciation and amortization expense of property and equipment was approximately $2.5 million and $2.1 million for the years ended December 31, 2017 and 2016, respectively.

Total assets financed under capital leases for 2017 were $0.8 million. There were no acquisitions financed under capital leases in 2016.

3.Acquisitions

On July 14, 2016, Innodata’s MediaMiser subsidiary completed the acquisition of the Agility business from PR Newswire under an asset purchase agreement for cash consideration of $4.2 million.

The Agility business that was acquired consists of two products – Agility Connect, a global media contact database and email distribution platform and Agility Capture that provides additional self-service media monitoring and analytics capabilities. The acquisition helped the Company’s MIS segment foster growth in North America and Europe by bolstering its media intelligence solutions and media databases, improving its media outreach capabilities, and delivering stronger, more data-powered media intelligence to clients. With this acquisition, Agility PR Solutions can now offer self and full-service solutions that address the entire communications life cycle – from identifying influencers, amplifying messages, monitoring coverage, to measuring impact.

The transaction has been accounted for using the acquisition method of accounting. This method requires that assets acquired, and liabilities assumed in a business combination be recognized at their fair values as of the acquisition date. The excess of the purchase price over the net assets acquired was recorded as goodwill.  

The Company has obtained third party valuations of certain intangible assets. The following table summarizes (in thousands) the final purchase price allocation for the acquisition:

  December 31, 
  2020  2019 
Equipment $11,199  $12,826 
Capitalized software development costs  10,693   8,074 
Capitalized software development cost - work in progress  1,360   2,536 
Furniture and equipment  1,437   2,119 
Leasehold improvements  3,267   4,492 
Total  27,956   30,047 
Less: accumulated depreciation and amortization  (20,729)  (23,160)
  $7,227  $6,887 

 

F-13

INNODATA INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

 

  Amount 
Accounts receivable $771 
Media contact database  3,610 
Developed technology  994 
Tradenames and trademarks  310 
Total identifiable assets acquired  5,685 
     
Accrued salaries, wages and related benefits  63 
Deferred revenues  2,560 
Income and other taxes  97 
Total liabilities assumed  2,720 
Net identifiable assets acquired  2,965 
Goodwill  1,263 
Net assets acquired $4,228 

The estimated fair value of the media contacts database and tradenames and trademarks intangible assets was determined using the “relief from royalty method” under the income approach, which is a valuation technique that provides an estimate of the fair value of an asset based on the cost savings that are available through ownership of the asset by the avoidance of paying royalties to license the use of the asset from another owner. The estimated fair value of the developed technology was determined based on the cost approach, which measures the value by the cost to reconstruct or replace the platform with another of like utility. Some of the more significant assumptions inherentIncluded in the property and equipment was capitalized software development of these asset valuations include the projected revenue associated with the asset, the appropriate discount rate to selectcost - in order to measure the risk inherent in each future cash flow stream, the assessment of each asset’s life cycle, as well as other factors.progress. The discount rate used to arrive at the present value of the media contact database and tradenames and trademarks at the acquisition date, was 13.5%. The remainingestimated useful lives of the media contact database, developed technology,property and tradenamesequipment ranges between two years and trademarksten years. Depreciation and amortization expense of property and equipment excluding capitalized software development cost - in progress were based on historical product development cycles,approximately $1.4 million and $1.7 million for the projected rate of technology migration, a market participant’s use of these intangible assetsyears ended December 31, 2020 and the pattern of projected economic benefit of these intangible assets.2019, respectively.

The amounts assigned to the media contact database, developed technology, tradenames and trademarks are amortized over the estimated useful life of 10 years. 

The following unaudited pro forma summary presents consolidated information of the Company as if the business combination had occurred on January 1, 2016 (amounts in thousands, except per share amounts). The pro forma information is presented for informational purposes only and is not necessarily indicative of the results of operations that would have been achieved had the acquisition been consummated as of that time or that may result in the future.

F-14

INNODATA INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

  December 31, 
  2016 
Revenues:    
As reported $63,074 
Proforma $66,574 
     
Net loss attributable to Innodata Inc. and Subsidiaries:    
As reported $(5,524)
Proforma $(5,188)
     
Basic and diluted net loss per share:    
As reported $(0.22)
Proforma $(0.20)

 

4.3.Goodwill and Intangible Assets

 

The changes in the carrying amount of goodwill as offor the years ended December 31, 20172020 and 20162019 were as follows (in thousands):

 

Balance as of January 1, 2016 $1,476 
Goodwill recorded in connection with an acquisition  1,263 
Foreign currency translation adjustment  (5)
Balance as of December 31, 2016  2,734 
Foreign currency translation adjustment  98 
Balance as of December 31, 2017 $2,832 
Balance as of January 1, 2019 $2,050 
Foreign currency translation  58 
Balance as of December 31, 2019  2,108 
Foreign currency translation  42 
Balance as of December 31, 2020 $2,150 

 

The Company determined that adverse changes in macroeconomic trends as a consequence of the continuing COVID-19 pandemic constituted a triggering event under U.S. GAAP (Accounting Standards Codification (ASC) No. 350, “Intangibles - Goodwill and Other” and ASC No. 360, “Impairment or Disposal of Long-Lived Assets”). The Company completed its impairment analysis procedures as of March 31, 2020. The Company determined that there was no impairment of long-lived assets in any of the reporting units as of March 31, 2020.

On September 30, 2020, The Company performed its annual goodwill recordedassessment for the Agility segment in connectionaccordance with the acquisition is not deductibleprovisions of ASU 2017-04, by using a single-step approach that determines the carrying value of goodwill and compares it against the reporting unit’s fair value. The Company’s conclusion was consistent with the results of the March 31, 2020 impairment test.

The fair value measurement of goodwill for tax purposes.the Agility segment was classified within Level 3 of the fair value hierarchy because the Company used the income approach, which utilizes significant inputs that are unobservable in the market and the market multiple approach using comparable entities to further validate the carrying values. The Company believes it made reasonable estimates and assumptions to calculate the fair value of the reporting unit as of the impairment test measurement date. The carrying value of Goodwill was $2,150,000 and $2,108,000 as of December 31, 2020 and 2019, respectively. 


INNODATA INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

 

Information regarding our acquisition-related intangible assets is as follows for the dates indicated (in thousands):

 

  Developed
technology
  Customer
relationships
  Trademarks
and
tradenames
  Patents  Media
Contact
Database
  Total 
Gross carrying amounts:                        
Balance as of January 1, 2016 $1,978  $2,036  $555  $41  $-  $4,610 
Additions  994   -   310   -   3,610   4,914 
Foreign currency translation  47   76   -   2   (100)  25 
Balance as of December 31, 2016  3,019   2,112   865   43   3,510   9,549 
Foreign currency translation  185   152   19   3   137   496 
Balance as of December 31, 2017 $3,204  $2,264  $884  $46  $3,647  $10,045 
  Developed
technology
  Customer
relationships
  Trademarks
and trade
names
  Patents  Media
Contact
Database
  Total 
Gross carrying amounts:                        
Balance as of January 1, 2019 $2,999  $2,081  $855  $42  $3,546  $9,523 
Foreign currency translation  109   96   16   1   60   282 
Balance as of December 31, 2019  3,108   2,177   871   43   3,606   9,805 
Foreign currency translation  67   51   11   2   64   195 
Balance as of December 31, 2020 $3,175  $2,228  $882  $45  $3,670  $10,000 

 

F-15

INNODATA INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

 Developed
technology
  Customer
relationships
  Trademarks
and
tradenames
  Patents  Media
Contact
Database
  Total  Developed
technology
 Customer
relationships
 Trademarks
and trade
names
 Patents Media
Contact
Database
 Total 
Accumulated amortization:                                                
Balance as of January 1, 2016 $280  $240  $98  $5  $-  $623 
Balance as of January 1, 2019 $1,137  $766  $440  $19  $886  $3,248 
Amortization expense  257   178   105   4   181   725   305   178   120   4   357   964 
Foreign currency translation  8   7   -   1   (6)  10   51   39   7   1   18   116 
Balance as of December 31, 2016  545   425   203   10   175   1,358 
Balance as of December 31, 2019  1,493   983   567   24   1,261   4,328 
Amortization expense  312   182   121   4   361   980   308   179   55   4   361   907 
Foreign currency translation  45   38   6   1   11   101   43   30   7   1   28   109 
Balance as of December 31, 2017 $902  $645  $330  $15  $547  $2,439 
Balance as of December 31, 2020 $1,844  $1,192  $629  $29  $1,650  $5,344 
                        
Net carrying values - December 31, 2020 $1,331  $1,036  $253  $16  $2,020  $4,656 
Net carrying values - December 31, 2019 $1,615  $1,194  $304  $19  $2,345  $5,477 

 

Amortization expense relating to acquisition-related intangible assets was $1.0approximately $0.9 million and $0.7$1.0 million for the years ended December 31, 20172020 and 2016,2019, respectively.

 

Estimated annual amortization expense for intangible assets subsequent to December 31, 20172020 is as follows (in thousands):

 

Year Amortization 
2018 $1,000 
2019  1,000 
2020  935 
2021  935 
2022  935 
Thereafter  2,801 
  $7,606 

5.Taxes

In December 2017, the President signed the U.S. Tax Cuts and Jobs Act (2017 Tax Act), which includes a broad range of provisions, many of which significantly differ from those contained in previous U.S. tax law. Changes in tax law are accounted for in the period of enactment. As such, the 2017 consolidated financial statements reflect the immediate tax effect of the 2017 Tax Act, which was enacted on December 22, 2017 (Enactment Date). The 2017 Tax Act contains several key provisions including, among other things:

Year Amortization 
2021 $931 
2022  931 
2023  931 
2024  829 
2025  684 
Thereafter  350 
  $4,656 

 

A one-time tax on the mandatory deemed repatriation of post-1986 untaxed foreign earnings and profits (E&P), referred to as the toll charge;

A reduction in the maximum Corporate tax rate from 35% to 21% for tax years beginning after December 31, 2017;

An introduction of a new U.S. tax on certain off-shore earnings referred to as Global Intangible Low-Taxed Income (GILTI) at an effective tax rate of 10.5% for tax years beginning after December 31, 2017 (increasing to 13.125% for tax years beginning after December 31, 2025) with a partial offset by applicable foreign tax credits; and

F-16

INNODATA INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

 

A introduction of a quasi-territorial tax system for tax years beginning after December 31, 2017 by providing dividends received deduction under the participation exemption system.

The Company continues to evaluate the impacts of the 2017 Tax Act. The Company is evaluating the GILTI provisions of the 2017 Tax Act and its impact, if any, on the consolidated financial statements as of December 31, 2017. The FASB allows companies to adopt an accounting policy to either recognize deferred taxes for GILTI or treat such as a tax cost in the year incurred. The Company has not yet determined the accounting policy and as such did not record a deferred income tax expense or benefit related to the GILTI provisions in the consolidated statement of operations for the year ended December 31, 2017 and will finalize this during the measurement period. 

Pursuant to the 2017 Tax Act, the Company recorded the following adjustments to income tax expense during the fourth quarter of 2017:

A one-time deemed repatriation of E&P amounting to $6.4 million. No toll tax liability was recorded due to the available net operating loss carryforwards. This resulted in a reduction of deferred tax assets and a corresponding reduction in the valuation allowance of $2.2 million; and

A reduction of deferred tax assets and a corresponding reduction of the valuation allowance of $4.8 million, primarily for the remeasurement of our deferred tax assets at the enacted tax rate of 21%. An income tax benefit of $0.1 million, primarily for the remeasurement of our deferred tax liabilities at the enacted tax rate of 21%.

Due to the complexities involved in accounting for the enactment of the 2017 Tax Act, SEC Staff Accounting Bulletin 118 (SAB 118) allows companies to record provisional estimates of the impacts of the 2017 Tax Act during a measurement period which is similar to the measurement period of up to one year from the enactment which is similar to the measurement period used when accounting for business combinations. The Company will continue to assess the impact of the recently enacted tax law on its consolidated financial statements.

4.Income Taxes

 

The significant components of the provision for income taxes for each of the two years in the period ended December 31, 2017 are2020 and 2019 were as follows (in thousands):

 

  2017  2016 
Current income tax expense:        
Foreign $594  $1,301 
Federal  176   - 
State and local  5   1 
   775   1,302 
         
Deferred income tax expense (benefit):        
Foreign  (97)  (176)
Federal  (393)  - 
   (490)  (176)
         
Provision for income taxes $285  $1,126 

F-17

INNODATA INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

  2020  2019 
Current income tax expense (benefit):        
Foreign $1,065  $1,333 
Federal  15   71 
State and local  (61)  - 
   1,019   1,404 
         
Deferred income tax expense (benefit):        
Foreign  (628)  (323)
Federal  10   10 
State and local  -   - 
   (618)  (313)
         
Provision for income taxes $401  $1,091 

 

The reconciliation of the U.S. statutory rate with the Company’s effective tax rate for each of the two years in the period ended December 31, 20172020 and 2019 is summarized as follows:

 

  2017  2016 
       
Federal statutory rate  (34.0)%  (34.0)%
Effect of:        
State income taxes (net of federal tax benefit)  (0.5)  (2.7)
Taxes on foreign income at rates that differ from U.S. statutory rate  28.0   17.3 
Change in valuation allowance on deferred tax assets  (90.1)  (34.5)
2017 Tax Act  136.9   - 
Deemed dividend under Section 956 of the Internal Revenue Code  (35.4)  75.9 
Increase (decrease) in unrecognized tax benefits  0.7   1.6 
Other  -   0.1 
Effective tax rate  5.6%  23.7%

  2020  2019 
Federal income tax expense (benefit) at statutory rate  21.0%  (21.0)%
Effect of:        
Change in valuation allowance  137.7   22.4 
Increase in unrecognized tax benefits (ASC 740)  31.5   55.1 
Tax effects of foreign operations  57.7   59.7 
Foreign operations permanent differences - foreign exchange gains and losses  (1.3)  (12.2)
Deemed interest  (2.1)  - 
State income tax net of federal benefit  (4.3)  1.3 
Foreign rate differential  (8.6)  0.8 
Effect of share based compensation  (10.9)  - 
   Return to provision true up  (10.8)  (2.6)
Change in rates  (172.7)  - 
Withholding tax  1.5   6.0 
Other  (0.3)  (7.3)
Effective tax rate  38.4%  102.2%


INNODATA INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

 

Deferred tax assets and liabilities are classified as non-current. Significant components of the Company’s deferred tax assets and liabilities as of December 31, 20172020 and 2016 are2019 were as follows (in thousands):

 

  December 31, 
  2017  2016 
       
Deferred income tax assets:        
Allowances not currently deductible $226  $546 
Depreciation and amortization  1,222   1,654 
Equity compensation not currently deductible  853   1,836 
Net operating loss carryforwards  4,542   6,718 
Expenses not deductible until paid  1,142   1,079 
Tax credit carryforwards  -   176 
Other  297   188 
Total gross deferred income tax assets before valuation allowance  8,282   12,197 
Valuation allowance  (6,525)  (10,556)
Deferred income tax assets, net  1,757   1,641 
         
Deferred income tax liabilities:        
Acquisition of MediaMiser  (446)  (471)
Other  (168)  (209)
Total deferred income tax liabilities  (614)  (680)
         
Net deferred income tax assets $1,143  $961 

  December 31, 
  2020  2019 
Deferred income tax assets:        
Allowances not currently deductible $192  $223 
Depreciation and amortization  334   297 
Equity compensation not currently deductible  778   966 
Net operating loss carryforwards  6,751   5,317 
Expenses not deductible until paid  1,691   1,245 
Other  358   379 
Total gross deferred income tax assets before valuation allowance  10,104   8,427 
Valuation allowance  (7,917)  (6,521)
Deferred income tax assets, net  2,187   1,906 
         
Deferred income tax liabilities:        
Intangibles from acquisition of MediaMiser  -   (316)
Other  (44)  (47)
Total deferred income tax liabilities  (44)  (363)
         
Net deferred income tax assets $2,143  $1,543 
         
         
Net deferred income tax assets $2,187  $1,906 
Net deferred income tax liability  (44)  (363)
         
Net deferred income tax assets $2,143  $1,543 

 

In assessing the realization of deferred tax assets, management considers whether it is more likely than not that all or some portion of the deferred tax assets will not be realizable. The ultimate realization of the deferred tax assets is dependent upon the generation of future taxable income during the periods in which temporary differences are deductible and net operating losses are available. As of December 31, 2017,2020, the Company continues to maintain a valuation allowance on all U.S. and Canadian net deferred tax assets.

 

F-18

INNODATA INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTSThe Company maintained a valuation allowance of approximately $7.9 million and $6.5 million as of December 31, 2020 and 2019, respectively. The valuation allowance relates to U.S. and the Company’s Canadian subsidiaries deferred tax assets. The net change in the total valuation allowance was an increase of $1.4 million and $1.8 million for the years ended December 31, 2020 and December 31, 2019, respectively.

 

A significant portion of the Company’s operations are conducted outside the United States. As a result of the 2017 Tax Act, the toll charge amounted to $6.4 million. The charge was offset by the available net operating loss carryforwards. Despite the access to the overseas earnings and the resulting toll charge, the Company intendswe intend to indefinitely reinvest the foreign earnings in itsour foreign subsidiaries on account of the foreign jurisdiction withholding tax that the Company would havehas to incur on the actual remittances. Unremitted earnings of foreign subsidiaries amounted to approximately $24.8$47.0 million at December 31, 2017.2020. If such earnings are repatriated in the future, or are no longer deemed to be indefinitely reinvested, the Company would have to accrue the applicable amount of foreign jurisdiction withholding taxes associated with such remittances.

 


The 2017 Tax Act imposes a mandatory transition tax on accumulated foreign earnings and eliminates U.S. taxes on foreign subsidiary distribution. Due to the one-time transition tax on the deemed repatriation of post-1986 undistributed foreign subsidiary earnings and profits, all previously unremitted earnings for which no U.S. deferred tax liability had been accrued have now been subjected to U.S. federal income tax. As a result, earnings in foreign jurisdictions are available for distribution to the U.S. without incremental U.S. taxes. To the extent the Company repatriates these earnings to the United States, it estimates that it will not incur significant additional taxes related to such amounts, however the estimates are provisional and subject to further analysis.

In 2017 the U.S. entity deferred $5.2 million in payments due to its Asian operating subsidiaries, which resulted in a deemed dividend that is taxable income for U.S. tax purposes under Section 956 of the Internal Revenue Code. The taxable income was offset against the net operating loss carryforwards of the U.S. entity.INNODATA INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

 

United States and foreign components of income (loss) before provision for income taxes for each of the two years ended December 31, were as follows (in thousands) are as follows::

 

  2017  2016 
       
United States $(2,243) $(5,401)
Foreign  (2,831)  616 
Total $(5,074) $(4,785)

Certain of the Company’s foreign subsidiaries are subject to preferential tax rates. In addition, one of the foreign subsidiaries enjoys a tax holiday. Due to the tax holiday and the preferential tax rates, the income tax rate for the Company was substantially reduced, the tax benefit from which was approximately $0.2 million for both 2017 and 2016.

The Company’s Canadian subsidiaries claims deductions of eligible research and development expenses within the Scientific Research and Experimental Development (SR&ED) Program, a federal tax incentive program, administered by the Canada Revenue Agency. Amounts recorded for the federal and provincial research and development tax credits aggregated $0.1 million and $0.2 million for the years ended December 31, 2017 and 2016, respectively. Such amounts have been recorded as a reduction in selling and administrative expenses.

  2020  2019 
United States $930  $(537)
Foreign  115   (531)
Totals $1,045  $(1,068)

 

At December 31, 2017,2020, the Company hashad available U.S. federal and New Jersey state net operating loss carryforwards of approximately $15.5 million and $16.9 million, respectively.million. These net operating loss carryforwards expire at various times through the year 2035. Stock option exercises resulted in tax deductions in excess of previously recorded benefits based on the option value at the time of grant (a “windfall”). The Company adopted the provisions of ASU 2016-9 whereby these benefits were reflected in the net operating losses and resulting deferred tax assets in 2016. Windfalls included in net operating losses were approximately $5.2 million.

 

F-19

INNODATA INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTSOn March 27, 2020, the CARES Act was signed into law in response to the economic challenges facing US businesses. Under the CARES Act, the Internal Revenue Code was amended to allow for federal NOL carrybacks for five years to offset previous years income or can be carryforward indefinitely to offset 100% of taxable income for the tax year 2020 and 80% of taxable income for tax years 2021 and thereafter. As of the date the financial statements were available to be issued, the state NOL carryforwards, if not utilized, will expire beginning in 2022.

 

At December 31, 2017,2020, the Company’s Canadian subsidiaries havehad available net operating loss carryforwards of approximately $8.2$16.1 million in Canada which begin to expire in 2028. In addition, these subsidiaries also have research and development expenditures of approximately $1.8 million available to reduce taxable income in future years which may be carried forward indefinitely. The potential benefits from these balances have not been recognized for financial statement purposes.

 

The Company had unrecognized tax benefits of $0.9$3.2 million and $1.2$3.0 million as of December 31, 20172020 and 2016. The portion of unrecognized tax benefits relating to interest and penalties was $0.4 million and $0.5 million as of December 31, 2017 and 2016,2019, respectively. The Company expects that unrecognized tax benefits as of December 31, 20172020 and 2016,December 31, 2019, if recognized, would have ana material impact on the Company’s effective tax rate.

The Company is subject to Federal income tax, as well as income tax in various states and foreign jurisdictions. The Company has open tax years for U.S. Federal and state taxes from 2016 through 2020. Various foreign subsidiaries have open tax years from 2003 through 2019, some of which are under audit by local tax authorities. The Company believes that its accruals for uncertain tax positions as of December 31, 2020 under ASC 740, Income Taxes are adequate to cover the Company’s income tax exposures.


INNODATA INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

  

The following table represents a roll forward of the Company’s unrecognized tax benefits and associated interest for the years ended (amounts in thousands):

 

 December 31,  December 31, 
 2017  2016  2020 2019 
Balance at January 1 $1,184  $1,207  $2,957  $2,424 
Increase for tax position  -   40 
Decrease for tax position on account of settlement  (402)  (108)
Increase for current year tax position  308   355 
Decrease for prior year tax position  (161)  - 
Interest accrual  44   51   199   234 
Foreign currency revaluation  85   (6)  (72)  (56)
Balance at December 31 $911  $1,184  $3,231  $2,957 

The Company is subject to Federal income tax, as well as income tax in various states and foreign jurisdictions. The Company is no longer subject to examination by Federal tax authorities for years prior to 2006 and by New Jersey tax authorities for years prior to 2012. Various foreign subsidiaries currently have open tax years from 2003 through 2017.

Pursuant to an income tax audit by the Indian Bureau of Taxation in 2009, the Company’s Indian subsidiary received a tax assessment approximating $356,000 including interest, through December 31, 2017 for the fiscal year ended March 31, 2006. Management disagrees with the basis of this tax assessment, has filed an appeal against the assessment and is contesting it vigorously. In January 2012, the Indian subsidiary received a final tax assessment of approximately $1.0 million, including interest, for the fiscal year ended March 31, 2008, from the Indian Bureau of Taxation. Management disagrees with the basis of this tax assessment and has filed an appeal against it. Due to this assessment, the Company recorded a tax provision amounting to $371,000 including interest through December 31, 2017. In April 2015, the Company received a favorable judgment whereby the Appeal Officer reduced the tax assessment to $0.3 million. Under the Indian Income Tax Act, however, the income tax assessing officer has the right to appeal against the judgment passed by the Appeal Officer. In the third quarter of 2015, the income tax assessing officer exercised this right and filed an appeal. Based on recent experience, management believes that the tax provision of $371,000 including interest is adequate.Assessments

 

In September 2015, the Company’s Indian subsidiary was subject to an inquiry by the Service Tax BureauDepartment in India regarding the classification of services provided by this subsidiary, asserting that the services provided by this subsidiary fall under the category of online information and database access or retrieval services (OID Services), and not under the category of business support services (BS Services) that are exempt from service tax as historically indicated in the subsidiary’s service tax filings. The Company disagrees with the Service Tax Department’s position. In November 2019, the Commissioner of Central Tax, GST & Central Excise issued an order confirming the Service Tax Department’s position. The Company is contesting this order in an appeal to the Customs, Excise and Service Tax Appellate Tribunal. In the event the Service Tax BureauDepartment is ultimately successful in proving that the services fall under the category of OID Services, the revenues earned by the Company’s Indian subsidiary for the period July 2012 through November 2016 would be subject to a service tax of between 12.36% and 15%, and this subsidiary may also be liable for interest and penalties. The revenue of our Indian subsidiary during this period was approximately 14.5%$64.0 million. In accordance with new rules promulgated by the Service Tax Department, as of December 1, 2016 service tax is no longer applicable to OID or BS Services. Based on the assessment of the subsidiary’s revenues and this would increase the operating costs ofCompany’s counsel, the Company by an equivalent amount. Therevenues ofhas not recorded any tax liability for this case.

In a separate action relating to service tax refunds, in October 2016, the Company’s Indian subsidiary received notices from the Indian Service Tax Department in India seeking to reverse service tax refunds of approximately $160,000 previously granted to our Indian subsidiary for three quarters in 2014, asserting that the year ended December 31, 2017 were $15.6 million.services provided by this subsidiary fall under the category of OID Services and not BS Services. The appeal was determined in favor of the Service Tax Department. The Company disagrees with the Service Tax Bureau’s positionbasis of this decision and is vigorously contesting these assertions.

F-20

INNODATA INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTSit. The Company expects delays in its Indian subsidiary receiving further service tax refunds until this matter is adjudicated with finality, and currently has service tax credits of approximately $1.0 million recorded as a receivable. Based on the assessment of the Company’s counsel, the Company has not recorded any tax liability for this case.

 

TheSubstantial recovery against the Company established a valuation allowance of approximately $6.5 million and $10.6 million at December 31, 2017 and 2016, respectively. The valuation allowance relates to U.S. deferred tax assets and the Company’s Canadian subsidiaries. The net change in the total valuation allowance wasabove referenced 2015 Service Tax Department case could have a decrease of $4.1 million formaterial adverse impact on the years ended December 31, 2017 compared to an increase of $0.7 millionCompany, and unfavorable rulings or recoveries in December 31, 2016. The decrease in the valuation allowance in 2017 is primarily the result of the 2017 Tax Act. The adoption of the provisions of ASU 2016-9 resulted in a $1.8 million increase in the valuation allowance in 2016.

The Company from time to time is also subject to various other tax proceedings and claims for its Philippines subsidiaries. The Company has recordedcould have a tax provision amounting to $184,000 including interest through December 31, 2017, for several ongoing tax proceedingsmaterial adverse impact on the consolidated operating results of the period (and subsequent periods) in which the Philippines. Although the ultimate outcome cannot be determined at this time, the Company continues to contest these claims vigorously.rulings or recovery occurs.

 

6.5.Long-term obligations

 

Total long-term obligations as of December 31, 20172020 and 2016 consist2019 consisted of the following (in thousands):


INNODATA INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

  December 31, 
  2017  2016 
       
Capital lease obligations $829  $224 
Deferred lease payments(1)  731   705 
Microsoft licenses(2)  751   - 
Acquisition related liability(3)  800   1,492 
Lease incentive liability(4)  664   - 
Pension obligations - accrued pension liability  2,835   2,616 
   6,610   5,037 
Less: Current portion of long-term obligations  2,133   1,120 
Totals $4,477  $3,917 

  December 31, 
  2020  2019 
Pension obligations - accrued pension liability $5,940  $4,611 
Settlement agreement (1)  518   708 
Capital lease obligations  209   655 
Microsoft licenses (2)  747   - 
Bank loans payable (3)  580   - 
   7,994   5,974 
Less: Current portion of long-term obligations  1,712   1,440 
Totals $6,282  $4,534 

 

(1) Deferred lease payments representRepresents payment to be made pursuant to a settlement agreement entered into in December 2018 between a subsidiary of the effectCompany and 19 former employees of straight-lining operating lease payments over the respective lease terms.such subsidiary. The balance is payable in monthly installments through March 2023.

 

(2) In March 2017,On April 2020, the Company renewed a vendor agreement to acquire certain additional software licenses and to receive support and subsequent software upgrades on these and other currently owned software licenses through February 2020.2023. Pursuant to this agreement, the Company iswas obligated to pay approximately $0.4 million annually over the term of the agreement. The total cost, net of deferred interest (in thousands), was allocated to the following asset accounts in 2017:

Prepaid expenses and other current assets $404 
Other assets  809 
  $1,213 

 

(3) On September 30, 2016May 4, 2020, the Company received loan proceeds of $579,700 under the Paycheck Protection Program (“PPP”) which was established as part of the Coronavirus Aid, Relief and Economic Security Act of 2020, as amended. The loans and accrued interest are forgivable, as long as the other parties toborrower uses the transaction in whichloan proceeds for eligible purposes, including payroll, benefits, rent and utilities, and maintains its payroll levels. On January 29, 2021, the Company acquired MediaMiser amended filed its loan forgiveness application for 100% of the terms on which a subsidiary ofapproved loan under the Company is required to make a supplemental purchase price payment for MediaMiser. Prior to the amendment, the amount of the supplemental purchase price payment was to be determined by the achievement of certain financial thresholds and was in no event to exceed $3.8 million (C$5 million)PPP. The amendment fixed the amount of the supplemental purchase price payment at $1.5 million (C$2 million) payable in two equal installments on March 31, 2017 and 2018 to designated recipients, except that no payments will be made to designated recipients who fail to satisfy specified conditions. The Company has the option to pay up to 70% of the supplemental amount in shares of Innodata Inc. stock. In March 2017, the Company paid 70% of the first installment by issuing 253,622 shares of Innodata Inc.’s common stock and paid 30% of the first installment in cash in April 2017.

F-21

INNODATA INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(4) In the second quarter of 2017, the Company moved both its U.S. and Canadian headquarters to new premises. As an incentive for the Company to lease in their respective office spaces, the lessors for each of the properties offered to partially defray the construction cost by offering a tenant improvement allowance. Under the terms of the lease contracts the Company is liable to refund any unamortized portion of this allowance should it decide to terminate the lease before the expiry of the specified lock-in period. This amount will be amortized based on the contractual liability and recognized as a reduction in rent expense for the period covered.

 

7.6.Commitments and contingencies

 

Leases-The Company is obligated under various operating lease agreements for office and production space. Certain agreements contain escalation clauses and requirements that the Company pay taxes, insurance and maintenance costs. Company leases that include escalated lease payments are expensed on a straight-line basis over the lease period.

Lease agreements for production space in most overseas facilities, which expire through 2030, contain provisions pursuant to which the Company may cancel the leases subject to a notice period, and generally subject to forfeiture of the security deposit. Rent expense, principally for office and production space totaled approximately $2.7 million for each of the years ended December 31, 2017 and 2016.

Future minimum lease payments under non-cancelable leases, by year and in the aggregate, as of December 31, 2017 (in thousands) are as follows:

Years Ending December 31,    
2018 $687 
2019  500 
2020  464 
2021  478 
2022  242 
Thereafter  884 
Total minimum lease payments $3,255 

Litigation –In 2008, a judgment was rendered in the Philippines against a PhilippinesPhilippine subsidiary of the Company that is no longer active and purportedly also against Innodata Inc., in favor of certain former employees of the PhilippinesPhilippine subsidiary. The potential payment amount as recalculated in November 2017 by the Philippines Department of Labor and Employment National Labor Relations Commission aggregates to approximately $6.2$6.8 million, plus legal interest that accrued at 12% per annum from August 13, 2008 to June 30, 2013, and thereafter accrued and continues to accrue at 6% per annum. The potential payment amount as expressed in U.S. dollars varies with the Philippine peso to U.S. dollar exchange rate. In December 2017, a group of 97 of the former employees of the Philippine subsidiary indicated that they proposed to record the judgment as to themthemselves in New Jersey. In January 2018, in response to an action initiated by Innodata Inc., the United States District Court for the District of New Jersey (USDC) entered a preliminary injunction that enjoins these former employees from pursuing or seeking recognition or enforcement of the judgment against Innodata Inc. in the United States during the pendency of the action and until further order of the Court.USDC. In June 2018, the USDC entered a consent order administratively closing the action subject to return of the action to the active docket upon the written request of Innodata Inc. or the former employees, with the USDC retaining jurisdiction over the matter and the preliminary injunction remaining in full force and effect.

 

The Company is also subject to various other legal proceedings and claims which arisethat have arisen in the ordinary course of business.

 

F-22


INNODATA INC. AND SUBSIDIARIES


NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

 

While management currently believes that the ultimate outcome of these proceedings will not have a material adverse effect on the Company’s consolidated financial position or overall trends in consolidated results of operations, litigation is subject to inherent uncertainties. Substantial recovery against the Company in the above-referenced PhilippinesPhilippine action could have a material adverse impact on the Company, and unfavorable rulings or recoveries in the other proceedings could have a material adverse impact on the consolidated operating results of the period in which the ruling or recovery occurs. In addition, the Company’s estimate of the potential impact on the Company’s consolidated financial position or overall consolidated results of operations for the above referenced legal proceedings could change in the future.

 

The Company’s legal reservesaccruals related to legal proceedings and claims are based on athe Company’s determination of whether or not a loss is probable. The Company reviews outstanding proceedings and claims with external counsel to assess probability and estimates of loss. The reservesaccruals are adjusted if necessary. While the Company intends to defend these matters vigorously, adverse outcomes that it estimates could reach approximately $100,000$350,000 in the aggregate beyond recorded amounts are reasonably possible. If circumstances change, the Company may be required to record adjustments that could be material to its reported consolidated financial condition and results of operations.

 

Foreign Currency- To the extent that the currencies of the Company’s production facilities located in the Philippines, India, Sri Lanka and Israel fluctuate, the Company is subject to risks of changing costs of production after pricing is established for certain client projects. In addition, the Company is exposed to the risk onof foreign currency fluctuation on the non-U.S. dollar denominated revenues, and on the monetary assets and liabilities held by its foreign subsidiaries that are denominated in local currency.

 

Indemnifications- The Company is obligated under certain circumstances to indemnify directors, certain officers and employees against costs and liabilities incurred in actions or threatened actions brought against such individuals because such individuals acted in the capacity of director, and/or officer or fiduciary of the Company. In addition, the Company has contracts with certain clients pursuant to whomwhich the Company has agreed to indemnify the client for certain specified and limited claims. These indemnification obligations occur in the ordinary course of business and, in many cases, do not include a limit on potential maximum future payments. As of December 31, 2017,2020, the Company has not recorded a liability for any obligations arising as a result of these indemnifications.indemnification obligations.

7.Operating Leases

The Company has various lease agreements for its offices and service delivery centers. The Company has determined that the risks and benefits related to the leased properties are retained by the lessors. Accordingly, these are accounted for as operating leases.

These lease agreements are for terms ranging from two to eleven years and, in most cases, provide for rental escalations ranging from 1.75% to 10%. Most of these agreements are renewable at the mutual consent of the parties to the contract.

The Company adopted ASU 2016-02, effective January 1, 2019, and applied the practical expedients consistently for all of its leases. Accordingly, the Company:

 

1.Did not reassess whether any expired or existing contracts are or contain leases.
2.Did not reassess the lease classification for any expired or existing leases.
3.Did not reassess initial direct costs for any existing leases.

In addition, the Company elected to retrospectively determine the lease term and assess impairment of the right-of-use asset.


INNODATA INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Under the standard, the Company recognizes an operating lease liability and right-of-use asset. The amount of right-of use asset is equal to the present value of the remaining lease payments discounted using the incremental borrowing rate of each respective country. Modifications, if any are recalculated and corresponding adjustments are made to the carrying values of both the lease liability and right-of-use assets.

A right-of-use asset is measured as the amount of the lease liability adjusted for the amount of deferred straight-line rent, prepaid rent and lease incentive allowances previously recognized.

The table below summarizes the amounts recognized in the financial statements related to operating leases for the years presented (in thousands):

  Year Ended 
  

December 31, 2020

  December 31, 2019 
Rent expense for long-term operating leases $1,667  $1,813 
Rent expense for short-term leases  619   297 
Total rent expense $2,286  $2,110 

The following table presents the maturity profile of the Company’s operating lease liabilities based on the contractual undiscounted payments with a reconciliation of these amounts to the remaining net present value of the operating lease liability reported in the consolidated balance sheet as of December 31, 2020 (in thousands):

Year Amount 
2021 $1,565 
2022  1,531 
2023  1,261 
2024  1,027 
2025  1,043 
2026 and thereafter  3,490 
Total lease payments  9,917 
Less: Interest  (2,595)
Net present value of lease liabilities $7,322 
     
Current portion $990 
Long-term portion  6,332 
Total $7,322 

The weighted average remaining lease terms and discount rates for all of our operating leases as of December 31, 2020 were as follows:

Weighted-average lease term remaining65 months
Weighted-average discount rate8.68%


INNODATA INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

8.Pension benefitsBenefits

 

U.S. Defined Contribution Pension Plan -The Company has a defined contribution plan qualified under Section 401(k) of the Internal Revenue Code, pursuant to which substantially all of its U.S. employees are eligible to participate after completing six months of service. Participants may elect to contribute a portion of their compensation to the plan. Under the plan, the Company has the discretion to match a portion of participants’ contributions. The Company intends to match approximately $0.1 million toFor the plan for the yearyears ended December 31, 2017. For the year ended December 31, 2017,2020 and 2019, the Company did not make any matching contributions.

 

Non-U.S. Pension benefitsBenefits -The accounting standard for pensions requires an employer to recognize a net liability or asset and an offsetting adjustment to accumulated other comprehensive loss to report the funded status of defined benefit pension and other post-retirement benefit plans.

 

Most of the non-U.S. subsidiaries provide for government-mandated defined pension benefits. For certain of these subsidiaries, vested eligible employees are provided a lump sum payment upon retiring from the Company at a defined age. The lump sum amount is based on the salary and tenure as of retirement date. Other non-U.S. subsidiaries provide for a lump sum payment to vested employees on retirement, death, incapacitation or termination of employment, based upon the salary and tenure as of the date employment ceases. The liability for such defined benefit obligations is determined and provided on the basis of actuarial valuations. As of December 31, 2017,2020, these plans arewere unfunded. Pension expense for foreign subsidiaries totaled approximately $0.2$0.8 million and $0.3 million for the years ended December 31, 20172020 and 2016,2019, respectively.

F-23

INNODATA INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

 

The following table summarizes the amounts recognized in accumulated other comprehensive income (loss), net of taxes (in thousands):

  Years Ended December 31, 
  2017  2016 
       
Amortization of transition obligation $38  $43 
Actuarial loss  (226)  (179)
Totals $(188) $(136)
         
Amounts in accumulated other comprehensive loss not yet reflected in net periodic pension cost, net of taxes: 
         
Actuarial gain $1,331  $1,557 
Transition obligation  (132)  (170)
Totals $1,199  $1,387 
         
Amounts in accumulated other comprehensive loss expected to be amortized in 2018 net periodic pension cost, net of taxes: 
         
Actuarial gain $(157)    
Transition obligation  38     
Totals $(119)    

The following table setstables set out the status of the non-U.S. pension benefits and the amounts (in thousands) recognized in the Company’s consolidated financial statements and the components of pension costs as of and for each of the two years in the period ended December 31, 2017:2020:

 

Benefit Obligations:

 

  2017  2016 
       
Projected benefit obligation at beginning of the year $2,896  $2,840 
Service cost  333   368 
Interest cost  187   170 
Curtailment  (69)  - 
Actuarial gain  (107)  (197)
Foreign currency exchange rates changes  51   (142)
Benefits paid  (170)  (143)
Projected benefit obligation at end of the year $3,121  $2,896 

F-24

INNODATA INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

  2020  2019 
Projected benefit obligation at beginning of the year $4,611  $2,591 
Service cost  492   289 
Interest cost  249   194 
Actuarial loss (gain)  505   1,720 
Foreign currency exchange rates changes  168   52 
Benefits paid  (85)  (235)
Projected benefit obligation at end of the year $5,940  $4,611 

 

Components of Net Periodic Pension Cost:

 

 2017  2016 
      2020 2019 
Service cost $333  $368  $492  $289 
Interest cost  187   170   249   194 
Curtailment  (69)  - 
Actuarial gain recognized  (249)  (315)
Actuarial gain (loss) recognized  50   (148)
Net periodic pension cost $202  $223  $791  $335 

 

The accumulated benefit obligation, which represents benefits earned to date, was approximately $2.0$3.7 million and $1.5$2.9 million as of December 31, 20172020 and 2016,2019, respectively.


INNODATA INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Amounts recognized in the consolidated balance sheets for the years ended December 31, 2020 and 2019 consisted of the following (in thousands):

  2020  2019 
Current accrued benefit cost $332  $570 
Non-current accrued benefit cost  5,608   4,041 
Total amount recognized $5,940  $4,611 

Current accrued benefit cost for pension benefits was included in the current portion of long-term obligations in the consolidated balance sheets. Non-current accrued benefit cost for pension benefits was included in long-term obligations, net of current portion, in the consolidated balance sheets.

 

Actuarial assumptions for all non-U.S. plans are described below. The discount rates are used to measure the year end benefit obligations and the earnings effects for the subsequent year. The assumptions for each of the two years in the period ended December 31, 2017 are2020 were as follows:

 

 2017 2016  2020   2019 
Discount rate 5.78%-10.6% 5.4%-12.5%  3.57%-8.06%   4.85%-10.42% 
Rate of increase in compensation level 5%-7% 5%-8.5%  5%-7%   5%-7% 

 

Estimated Future Benefit Payments:

 

TheAs of December 31, 2020, the following benefit payments, which reflect expected future service, as appropriate, arewere expected to be paid (in thousands):

 

Years Ending December 31,    
     
2018 $360 
2019  221 
2020  577 
2021  142 
2022  151 
2023 to 2027  1,749 
  $3,200 
Years Ending December 31,  Amount 
2021  $629 
2022   234 
2023   157 
2024   206 
2025   413 
2026 to 2030   3,251 
   $4,890 

 

9.Capital Stock

 

Common Stock -The Company is authorized to issue 75,000,000 shares of common stock. Each share of common stock has one vote. Subject to preferences that may be applicable to any outstanding shares of preferred stock, the holders of common stock are entitled to receive ratably such dividends, if any, as may be declared by the Board of Directors. No common stock dividends have been declared to date.

 

Preferred Stock -The Company is authorized to issue 5,000,0004,998,000 shares of preferred stock. The Board of Directors is authorized to fix the terms, rights, preferences and limitations of the preferred stock and to issue the preferred stock in series whichthat differ as to their relative terms, rights, preferences and limitations.

 

F-25


INNODATA INC. AND SUBSIDIARIES


NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

 

Stockholders Rights Agreement -On January 14, 2016,February 1, 2019, the Board of Directors declared a dividend of one preferred share purchase right (each, a “Right,” and collectively, the “Rights”) for each outstanding share of the Company’s common stock on February 1, 2016.15, 2019. The description and terms of the Rights are set forth in a Rights Agreement between the Company and American Stock Transfer & Trust Co., as rights agent, dated as of January 14, 2016February 1, 2019 (the “Rights Agreement”). Each Right entitles its holder to purchase, under certain conditions, one one-thousandth of a share of Series C Participating Preferred Stock (“Preferred Stock”). Each one one-thousandth of a share of Preferred Stock has substantially the same rights as one share of the Company’s common stock. Subject to the terms and conditions of the Rights Agreement, Rights become exercisable ten days after the public announcement that a “Person” has become an “Acquiring Person” (as each such term is defined in the Rights Agreement) by obtaining beneficial ownership of 20% or more of the Company’s outstanding common stock, or, if earlier, ten business days (or a later date determined by the Board of Directors before any Person becomes an Acquiring Person) after a Person begins a tender or exchange offer which, if completed, would result in that Person becoming an Acquiring Person. Any Rights held by an Acquiring Person are void and may not be exercised.

 

If a Person becomes an Acquiring Person, all holders of Rights, except the Acquiring Person, may purchase at the Right’s then-current exercise price, the Company’s common stock having a market value equal to twice the exercise price. Moreover, at any time after a Person becomes an Acquiring Person (unless such Person acquires 50 percent or more of the common stock of the Company then outstanding, as more fully described in the Rights Agreement), the Board of Directors may exchange one share of the Company’s common stock for each outstanding Right (other than rights owned by such Person, which would have become void). In addition, if the Company is acquired in a merger or other business combination transaction after a Person becomes an Acquiring Person, all holders of Rights, except the Acquiring Person, may purchase at the Right’s then-current exercise price, a number of the acquiring Company’scompany’s common stock having a market value of twice the exercise price. If the Company receives a “qualifying offer” (which includes certain all-cash fully financed tender offers or exchange offers for all of the Company’s outstanding common stock), under certain circumstances, holders of 10 percent of the Company’s outstanding common stock (excluding stock held by the offeror and its affiliates and associates) may direct the Board of Directors to call a special meeting of stockholders to consider a resolution exempting such “qualifying offer” from the Rights Agreement. The Rights themselves have no voting power. The Board of Directors may redeem the Rights at an initial redemption price of $0.001 per Right under certain circumstances set forth in the Rights Agreement.

 

The Rights Agreement was approved by the Company’s stockholders at the 20162019 annual meeting. The Rights will expire on January 13, 201931, 2022 unless earlier redeemed or exchanged.

 

Common Stock Reserved -As of December 31, 2017,2020, the Company had reservedavailable for future issuance approximately 6,143,0002,925,638 shares of common stock pursuant to the Company’s stock option plans.

 

Treasury Stock - In September 2011,July 2019, the Company’s Board of Directors authorized the repurchase of up to $2.0 million of its common stock in open market or private transactions. There is no expiration date associated with the program. There were no share repurchases in 2017. AsThe total value of common stock acquired under the plan was $1.5 million as of December 31, 2017, the Company repurchased 137,000 shares of its common stock under the September 2011 authorization.2020.

F-30

INNODATA INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

 

10.Stock Options

 

On June 7, 2016, stockholders of the Company approved amendments to the Innodata Inc. 2013 Stock Plan. The Innodata Inc. 2013 Stock Plan as(as amended, and restated effective June 7, 2016 is referred to herein as the “Plan.”“Plan”). The number of shares of common stock of Innodata Inc. (“Stock”) that may be delivered, purchased or used for reference purposes (with respect to stock appreciation rights or stock units) for awards granted under the Plan after June 7, 2016 is 5,858,892 (the “Share Reserve”)Share Reserve). Shares subject to an option or stock appreciation right granted under the Plan after June 7, 2016 shall count against the Share Reserve as one share for every share granted, and shares subject to any other type of award granted under the Plan after June 7, 2016 shall count against the Share Reserve as two shares for every share granted. Any award, or portion of an award, under the Plan or under the Company’s 2009 Stock Plan (as amended and restated (the “Prior Plan”)Prior Plan)) that expires or terminates unexercised, becomes unexercisable or is forfeited or otherwise terminated, surrendered or canceled as to any shares without delivery of shares or other consideration shallwill be added back to the Share Reserve as one share for each such share that was subject to an option or stock appreciation right granted under the Plan or the Prior Plan, and two shares for each such share that was subject to an award other than an option or stock appreciation right granted under the Plan or the Prior Plan. If any shares are withheld, tendered or exchanged by a participant in the Plan as full or partial payment to Innodata of the exercise price under an option under the Plan or the Prior Plan or in satisfaction of a participant’s tax withholding obligations with respect to any award under the Plan or the Prior Plan, there shallwill be added back to the Share Reserve one share for each such share that was withheld, tendered or exchanged in respect of an option or stock appreciation right granted under the Plan or the Prior Plan, and two shares for each such share that was withheld, tendered or exchanged in respect of an award other than an option or stock appreciation right granted under the Plan or the Prior Plan.

 

F-26

INNODATA INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The fair value of stock options is estimated on the date of grant using the Black-Scholes option pricing model. The weighted averageweighted-average fair valuesvalue of the options granted and weighted averageweighted-average assumptions arewere as follows:

 

 For the Years Ended December 31,  For the Years Ended December 31, 
 2017  2016  2020 2019 
Weighted average fair value of options granted $0.73  $1.11  $0.61  $0.56 
                
Risk-free interest rate  1.91%  1.26%-1.93%  0.29%-0.56%   1.68% - 2.55% 
Expected life (years)  6   5-6   5-6   5-6 
Expected volatility factor  49.62%  47%-49%  46.75%-50.09%   45.03%-46.38% 
Expected dividends  None   None    None    None 

 

The Company estimates the risk-free interest rate using the U.S. Treasury yield curve for periods equal to the expected term of the options in effect at the time of grant. The expected term of options granted is based on a combination of vesting schedules, term of the options and historical experience. Expected volatility is based on historical volatility of the Company’s common stock. The Company uses an expected dividend yield of zero since it has never declared or paid any dividends on its capital stock.

 


INNODATA INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

A summary of option activity under the Plans as of December 31, 2017,2020, and changes during the year thenyears ended December 31, 2020 and 2019, is presented below:

 

  Number of
Options
  Weighted -
Average Exercise
Price
  Weighted-Average
Remaining
Contractual Term
(years)
  Aggregate
Intrinsic Value
 
Outstanding at January 1, 2017  5,169,169  $2.88         
Granted  40,000   1.50         
Exercised  -   -         
Forfeited/Expired  (967,370)  3.08         
Outstanding at December 31, 2017  4,241,799  $2.82   4.80  $- 
                 
Exercisable at December 31, 2017  3,567,136  $2.89   4.08  $- 
                 
Vested and Expected to Vest at December 31, 2017  4,241,799  $2.82   4.80  $- 
  Number of
Options
  Weighted -
Average Exercise
Price
  Weighted-Average
Remaining
Contractual Term
(years)
  Aggregate
Intrinsic Value
 
Outstanding at January 1, 2019  4,982,040  $2.14         
Granted  2,112,500   1.25         
Exercised  (10,000)  1.11         
Forfeited/Expired  (256,237)  2.42         
Outstanding at December 31, 2019  6,828,303  $1.86   6.86  $89,405 
Granted  1,080,000   1.37         
Exercised  (1,357,116)  1.97         
Forfeited/Expired  (644,303)  3.06         
Outstanding at December 31, 2020  5,906,884  $1.61   7.34  $21,769,727 
                 
Exercisable at December 31, 2020  3,923,564  $1.79   6.66  $13,769,733 
                 
Vested and Expected to Vest at December 31, 2020  5,906,884  $1.61   7.34  $21,769,727 

 

The total compensation cost related to non-vested stock options not yet recognized as of December 31, 2017 totaled2020 totals approximately $0.8$1.1 million. The weighted-average period over which these costs will be recognized is eighteen21 months.

 

F-27

INNODATA INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTSA summary of restricted shares under the Company’s Plan are presented below:

 

There were no option exercises during the years ended December 31, 2017 and 2016.

   Number of Shares  Weighted-Average
Grant Date Fair Value
 
Outstanding January 1, 2019   -     
Granted   75,000  $                  1.38 
Vested   -     
Unvested at December 31, 2019   75,000     
Granted   -     
Vested   (25,000)    
Forfeited/Expired   -     
Unvested at December 31, 2020   50,000  $1.38 

 

11.Comprehensive income (loss)loss

 

Accumulated other comprehensive income (loss),loss, as reflected in the consolidated balance sheets, consists of pension liability adjustments, net of taxes, foreign currency translation adjustment and changes in fair value of derivatives, net of taxes. The components of accumulated other comprehensive income (loss)loss as of December 31, 20172020 and 2016,2019, and reclassifications out of accumulated other comprehensive income (loss)loss for the years then ended, are presented below (in thousands):

 


INNODATA INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

 

  Pension Liability
Adjustment
  Fair Value of
Derivatives
  Foreign Currency
Translation
Adjustment
  Accumulated Other
Comprehensive
Income (Loss)
 
Balance at January 1, 2017 $1,387  $(318) $(1,393) $(324)
Other comprehensive income before reclassifications, net of taxes  -   574   706   1,280 
Total other comprehensive income (loss) before reclassifications, net of taxes  1,387   256   (687)  956 
Net amount reclassified to earnings  (196)  86   -   (110)
Balance at December 31, 2017 $1,191  $342  $(687) $846 
  Pension Liability
Adjustment
  Fair Value of
Derivatives
  Foreign
Currency
Translation
Adjustment
  Accumulated
Other
Comprehensive
Loss
 
Balance at January 1, 2020 $(53) $33  $(900) $(920)
Other comprehensive income (loss) before reclassifications, net of taxes  -   (106)  406   300 
Total other comprehensive loss before reclassifications, net of taxes  (53)  (73)  (494)  (620)
Net amount reclassified to earnings  (391)  73   -   (318)
Balance at December 31, 2020 $(444) $-  $(494) $(938)

 

  Pension Liability
Adjustment
  Fair Value of
Derivatives
  Foreign Currency
Translation
Adjustment
  Accumulated Other
Comprehensive
Income (Loss)
 
Balance at January 1, 2016 $1,523  $(165) $(1,442) $(84)
Other comprehensive income (loss) before reclassifications, net of taxes  -   (90)  49   (41)
Total other comprehensive income (loss) before reclassifications, net of taxes  1,523   (255)  (1,393)  (125)
Net amount reclassified to earnings  (136)  (63)  -   (199)
Balance at December 31, 2016 $1,387  $(318) $(1,393) $(324)
  Pension Liability
Adjustment
  Fair Value of
Derivatives
  Foreign
Currency
Translation
Adjustment
  Accumulated
Other
Comprehensive
Loss
 
Balance at January 1, 2019 $1,451  $-  $(1,466) $(15)
Other comprehensive income before reclassifications, net of taxes  -   46   566   612 
Total other comprehensive income (loss) before reclassifications, net of taxes  1,451   46   (900)  597 
Net amount reclassified to earnings  (1,504)  (13)  -   (1,517)
Balance at December 31, 2019 $(53) $33  $(900) $(920)

 

All reclassifications out of accumulated other comprehensive income (loss)loss had an impact on direct operating costs in the consolidated statements of operations and comprehensive loss.income (loss).

 

12.Segment reporting and concentrations

 

The Company’s operations are classified intoin three reportablereporting segments: Digital Data Solutions (DDS), Innodata Advanced Data Solutions (IADS)Synodex and Media Intelligence Solutions (MIS).Agility.

 

The DDS segment provides a range of solutions and platforms for solving complex data challenges that companies face when they seek to digital retailers,obtain the benefits of AI systems and analytics platforms. These include data annotation, data transformation, data curation and intelligent automation. The DDS segment also provides a variety of services for clients in the information services companies, publishersindustry that relate to content operations and enterprises that have one or more of the following broad business requirements: development of digital content (including e-books); development of new digital information products; and operational support of existing digital information products and systems.product development.

 

The IADSSynodex segment performs advancedprovides an intelligent data analysis. IADS operates through two subsidiaries: Synodex and docGenix. Synodex offers a range ofplatform that transforms medical records into useable digital data analysis servicesorganized in the healthcare, medical and insurance areas. docGenix provides services to financial services institutions.accordance with our proprietary data models or client data models.

 

The Company’s MISAgility segment operates through its Agility PR Solutionsprovides an intelligent data platform that provides marketing communications and Bulldog Reporter subsidiaries. Agility PR Solutions offers selfpublic relations professionals with the ability to target and full-service solutions that address the entire communications life cycle – from identifyingdistribute content to journalists and social media influencers amplifying messages, monitoring coverage,world-wide and to measuring impact.

F-28

INNODATA INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTSmonitor and analyze global news channels (print, web, radio and TV) and social media channels.

 

A significant portion of the Company’s revenues is generated from its production facilitieslocations in the Philippines, India, Sri Lanka, Canada, Germany, the United Kingdom and Israel.


INNODATA INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

 

Revenues from external clients and segment operating profit (loss), and other reportable segment information arewere as follows (in thousands):

  For the Years Ended December 31, 
  2017  2016 
Revenues:      
DDS $46,753  $50,639 
IADS  4,751   4,347 
MIS  9,425   8,088 
Total Consolidated $60,929  $63,074 
         
Income (loss) before provision for income taxes (1):        
DDS $1,327  $1,137 
IADS  (3,588)  (4,664)
MIS  (2,813)  (1,258)
Total Consolidated $(5,074) $(4,785)
         
Loss before provision for income taxes (2):        
DDS $(1,729) $(1,776)
IADS  (596)  (1,778)
MIS  (2,749)  (1,231)
Total Consolidated $(5,074) $(4,785)
         
  December 31, 2017  December 31, 2016 
Total assets:        
DDS $25,520  $24,432 
IADS  1,331   1,282 
MIS  21,020   21,874 
Total Consolidated $47,871  $47,588 
         
  December 31, 2017  December 31, 2016 
Goodwill:        
DDS $675  $675 
MIS  2,157   2,059 
Total Consolidated $2,832  $2,734 

  For the Years Ended December 31, 
  2020  2019 
Revenues:        
DDS $41,983  $41,172 
Synodex  4,828   3,942 
Agility  11,429   10,744 
Total Consolidated $58,240  $55,858 
         
Income (loss) before provision for income taxes(1):        
DDS $1,260  $944 
Synodex  357   (129)
Agility  (572)  (1,883)
Total Consolidated $1,045  $(1,068)
         
Income (loss) before provision for income taxes(2):        
DDS $980  $683 
Synodex  536   40 
Agility  (471)  (1,791)
Total Consolidated $1,045  $(1,068)

  December 31, 2020  December 31, 2019 
Total assets:        
DDS $27,767  $23,115 
Synodex  457   675 
Agility  29,030   25,707 
Total Consolidated $57,254  $49,497 

  December 31, 2020  December 31, 2019 
Goodwill:        
Agility $2,150  $2,108 
Total $2,150  $2,108 

 

(1) Before elimination of any inter-segment profits

(2) After elimination of any inter-segment profits

(1)Before elimination of any inter-segment profits
(2)After elimination of any inter-segment profits

 

F-29


INNODATA INC. AND SUBSIDIARIES


NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

 

Long-lived assets as of December 31, 20172020 and 20162019 by geographic region arewere comprised of:of (in thousands):

 

 2017  2016 
 (in thousands) 
      2020  2019 
United States $5,321  $4,669  $4,045  $4,521 
                
Foreign countries:                
Canada  6,888   5,085   9,044   8,708 
United Kingdom  2,388   2,376   1,759   1,907 
Philippines  1,446   1,940   4,545   5,135 
India  1,042   1,520   930   508 
Sri Lanka  504   683   319   678 
Israel  36   47   1   19 
Germany  2   2   -   1 
Total foreign  12,306   11,653   16,598   16,956 
Total $17,627  $16,322 
Totals $20,643  $21,477 

 

Two clientsOne client in the DDS segment generated approximately 30%14% and 31%16% of the Company’s total revenues in the fiscal years ended December 31, 20172020 and 2016,2019, respectively. Another client in the DDS segment generated 10% of the Company’s total revenues for the fiscal year ended December 31, 2019. No other client accounted for 10% or more of total revenues during these periods. Further, in the years ended December 31, 20172020 and 2016,2019, revenues from non-US clients accounted for 51%54% and 49%55%, respectively, of the Company's revenues.

 

Revenues for each of the two years in the period ended December 31, 20172020 and 2019 by geographic region (determined based upon client’s domicile), arewere as follows:follows (in thousands):

 

 2017  2016 
 (in thousands) 
      2020 2019 
United States $30,135  $32,070  $26,764  $25,015 
United Kingdom  10,514   8,271   11,184   9,577 
Others - principally Europe  7,773   7,555 
The Netherlands  6,871   9,216   6,695   6,982 
Canada  5,636   5,962   5,791   6,192 
Total $60,929  $63,074 
Others - principally Europe  7,806   8,092 
Totals $58,240  $55,858 

 

As of December 31, 2017,2020, approximately 61%55% of the Company's accounts receivable was due from foreign (principally European) clients and 51%36% of accounts receivable was due from three clients. As of December 31, 2016,2019, approximately 73%60% of the Company's accounts receivable was due from foreign (principally European) clients and 52%44% of accounts receivable was due from three clients. No other client accountsaccounted for 10% or more of the receivablesaccounts receivable as of December 31, 2017.2020.

 

F-30


INNODATA INC. AND SUBSIDIARIES


NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

 

13.LossIncome (Loss) per Share

 

 For the Years Ended
December 31,
  For the Years Ended
December 31,
 
 2017  2016  2020 2019 
 (in thousands) 
     
Net loss attributable to Innodata Inc. and Subsidiaries $(5,055) $(5,524)
Net income (loss) attributable to Innodata Inc. and Subsidiaries $617  $(2,142)
                
Weighted average common shares outstanding  25,816   25,542   24,607   25,774 
Dilutive effect of outstanding options  -   -   966   - 
Adjusted for dilutive computation  25,816   25,542   25,573   25,774 

 

Basic lossincome (loss) per share is computed using the weighted-average number of common shares outstanding during the year. Diluted lossincome per share is computed by considering the impact of the potential issuance of common shares, using the treasury stock method, on the weighted average number of shares outstanding. For those securities that are not convertible into a class of common stock, the two-class method of computing income (loss)loss per share is used.

 

Options to purchase 4.2 million and 5.21.6 million shares of common stock for the year ended December 31, 2020, were outstanding but not included in 2017the computation of diluted income (loss) per share because the exercise price of the options were greater than the average market price of the common shares and 2016, respectively,therefore have not been considered as potential equity shares. Options to purchase 6.8 million shares of common stock for the year ended December 31, 2019 were outstanding but not included in the computation of diluted loss per share because the options’ exercise price was greater than the average market price of the common shares and therefore, the effect would have been antidilutive.anti-dilutive.

 

14.Derivatives

 

The Company conducts a large portion of its operations in international markets thatwhich subject it to foreign currency fluctuations.  The most significant foreign currency exposures occur when revenue and associated accounts receivable are collected in one currency and expenses to generate that revenue are incurred in another currency. The Company is also subject to wage inflation and other government mandated increases and operating expenses in Asian countries where the Company has the majority of its operations. The Company’s primary inflation and exchange rate exposure relates to payroll, other payroll costs and operating expenses in the Philippines, India, Sri Lanka and Israel.

 

In addition, although most of the Company’s revenues arerevenue is denominated in U.S. dollars, a significant portion of the total revenues is denominated in Canadian dollars, Pound Sterling and Euros.

 

To manage its exposure to fluctuations in foreign currency exchange rates, the Company entered into foreign currency forward contracts, authorized under Company policies, with counterparties that were highly rated financial institutions. The Company utilized non-deliverable forward contracts expiring within twelve months to reduce its foreign currency risk.

The Companywas previously following hedge accounting guidelines and formally documentsdocumented all relationships between hedging instruments and hedged items, as well as its risk management objective and strategy for undertaking hedge transactions. However, commencing November 2020, the Company discontinued this practice. The Company does not hold or issue derivatives for trading purposes.  All derivatives are recognized at their fair value and classified based on the instrument’s maturity date. The total notional amount for outstanding derivatives was $6.9 million and $4.3 million as of December 31, 20172020 and 2016 was $15.9 million and $19.3 million, respectively, which is comprised of cash flow hedges denominated in U.S. dollars.2019, respectively.


INNODATA INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

 

The following table presents the fair value of derivative instruments included within the consolidated balance sheets as of December 31, 20172020 and 20162019 (in thousands):

 

F-31

INNODATA INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

 Balance Sheet Location Fair Value   Fair Value 
   2017  2016  Balance Sheet Location 2020 2019 
Derivatives designated as hedging instruments:       
       
Derivatives:       
Foreign currency forward contracts Prepaid expenses and other current assets $342  $-  Prepaid expenses and other current assets $48  $33 
        
Foreign currency forward contracts Accrued expenses $-  $318 

 

The effect of foreign currency forward contracts designated as cash flow hedges on the consolidated statements of operations for the years ended December 31, 20172020 and 20162019 were as follows (in thousands):

 

  2017  2016 
       
Net gain (loss) recognized in OCI(1) $574  $(90)
Net gain (loss) reclassified from accumulated OCI into income(2) $(86) $63 
Net gain recognized in income(3)     $- 
  2020  2019 
Net loss recognized in OCI(1) $(106) $46 
Net loss reclassified from accumulated OCI into income(2) $(73) $13 
Net gain recognized in income(3) $-  $- 

 

(1)Net change in fair value of the effective portion classified into other comprehensive income ("OCI")
(2)Effective portion classified within direct operating costs
(3)There were no ineffective portions for the period presented.

15.Financial Instruments

The carrying amounts of financial instruments, including cash and cash equivalents, accounts receivable and accounts payable approximated their fair value as of December 31, 2017 and 2016, because of the relative short maturity of these instruments.

Fair Value Measurements and Disclosures” defines fair value as the price that would be received for an asset or paid to transfer a liability (an exit price) in the principal or most advantageous market for the asset or liability in an orderly transaction between market participants on the measurement date.

The accounting standard establishes a fair value hierarchy that prioritizes the inputs used to measure fair value into three levels. The three levels are defined as follows:

¨Level 1: Unadjusted quoted price in active market for identical assets and liabilities.

¨Level 2: Observable inputs other than those included in Level 1.

¨Level 3: Unobservable inputs reflecting management’s own assumptions about the inputs used in pricing the asset or liability.

The following table sets forth the assets and liabilities as of December 31, 2017 and 2016 that the Company measured at fair value, on a recurring basis by level, within the fair value hierarchy (in thousands). As required by the standard, assets and liabilities measured at fair value are classified in their entirety based on the lowest level of input that is significant to their fair value measurement.

December 31, 2017 Level 1  Level 2  Level 3 
          
Assets            
Derivatives $-  $342  $- 

December 31, 2016 Level 1  Level 2  Level 3 
          
Liabilities            
Derivatives $-  $318  $- 

The Level 2 liabilities contain foreign currency forward contracts. Fair value is determined based on the observable market transactions of spot and forward rates. The fair value of these contracts as of December 31, 2017 and 2016 are included in accrued expenses in the accompanying consolidated balance sheets.effective portion classified into other comprehensive income ("OCI")

(2)Effective portion classified within direct operating costs

(3)There were no ineffective portions for the period presented.

 

F-32

Exhibit Index

 

Exhibits which are indicated as being included in previous filings are incorporated herein by reference.

 

Exhibit Description Filed as Exhibit
     
2.1 (a)Share Purchase Agreement, dated as of July 28, 2014 among Innodata Inc., Media Miser Ltd. and certain other partiesFiled as Exhibit 2.1 to our Form 8-K dated July 28, 2014
2.1 (b)Amendment No. 1 to Share Purchase Agreement dated as of September 30, 2016Filed as Exhibit 2.1 to our Form 8-K dated September 30, 2016
2.2 (a)Asset Purchase Agreement dated as of May 11, 2016 among Innodata Inc., MediaMiser LLC, MediaMiser Ltd. and PWW Acquisition LLCFiled as Exhibit 2.1 to our Form 8-K dated May 11, 2016
2.2 (b)Amendment No. 1 to Asset Purchase Agreement dated as of July 14, 2016 among PWW Acquisition LLC, MediaMiser LLC and MediaMiser LtdFiled as Exhibit 2.1 to our Form 8-K dated July 14, 2016
3.1 (a) Restated Certificate of Incorporation filed ondated April 29,27, 1993 December 31, 2003 Filed as Exhibit 3.1(a) to our Form 10-K for the year ended December 31, 2003
3.1 (b) Certificate of Amendment of Certificate of Incorporation of Innodata Corporation filed on March 1,dated February 28, 2001  Filed as Exhibit 3.1(b) to our Form 10-K for the year ended December 31, 2003
3.1 (c) Certificate of Amendment of Certificate of Incorporation of Innodata Corporation Filed ondated November 14, 2003   Filed as Exhibit 3.1(c) to our Form 10-K for the year ended December 31, 2003
3.1 (d) Certificate of Amendment of Certificate of Incorporation of Innodata Isogen, Inc. dated June 5, 2012 Filed as Exhibit 3.1 to our Form 10-Q for the quarter ended June 30, 2012
3.2 Form of Amended and Restated By-Laws Filed as Exhibit 3.1 to Form 8-K dated December 16, 2002
3.3 Form of Certificate of Designation of Series C Participating Preferred Stock  Filed as Exhibit A to Exhibit 4.1 to Form 8-K dated December 16, 2002
4.2 
4.1Specimen of Common Stock certificateExhibit 4.2 to Form SB-2 Registration Statement No. 33-62012
4.3 Form of Rights Agreement, datedFiled as of December 16, 2002 between Innodata Corporation and American Stock Transfer and Trust Co., as Rights AgentExhibit 4.1 to Form 8-K10-Q dated December 16, 2002August 7, 2015
4.44.2 Form of Rights Agreement, as of December 27, 2012February 1, 2019 between Innodata Inc. and American Stock Transfer and Trust Co., as Rights Agent Filed as Exhibit 4.1 to Form 8-K dated December 27, 2012February 4, 2019
4.54.3 FormDescription of Rights Agreement, asthe Registrant’s Securities Registered Pursuant to Section 12 of January 14, 2016 between Innodata Inc. and American Stock Transfer and Trust Co., as Rights agentthe Securities Exchange Act of 1934 Filed as Exhibit 4.14.3 to Form 8-K dated January 14, 201610-K for the year ended December 31, 2019
4.6 Specimen of Common Stock certificate Exhibit 4.1 to Form 10-Q dated August 7, 2015
10.11994 Stock Option PlanExhibit A to Definitive Proxy dated August 9, 1994
10.21993 Stock Option PlanExhibit 10.4 to Form SB-2 Registration Statement No. 33-62012
10.310.1 Form of Indemnification Agreement between us and our directorsDirectors and one of our Officers Filed as Exhibit 10.3 to Form 10-K for the year ended December 31, 2002

10.4 1994 Disinterested Directors Stock Option Plan Exhibit B to Definitive Proxy dated August 9, 1994
10.51995 Stock Option PlanExhibit A to Definitive Proxy dated August 10, 1995
10.61996 Stock Option PlanExhibit A to Definitive Proxy dated November 7, 1996
10.71998 Stock Option PlanExhibit A to Definitive Proxy dated November 5, 1998
10.82001 Stock Option PlanExhibit A to Definitive Proxy dated June 29, 2001
10.92002 Stock Option PlanExhibit A to Definitive Proxy dated September 3, 2002
10.10Employment Agreement dated as of January 1, 2004 with George KondrachFiled as Exhibit 10.10 to our Form 10-K for the year ended December 31, 2003
10.11Letter Agreement dated as of August 9, 2004, by and between us and The Bank of New YorkFiled as Exhibit 10.2 to Form S-3 Registration statement No. 333-121844
10.12Employment Agreement dated as of December 22, 2005, by and between us and Steven L. FordExhibit 10.1 to Form 8-K dated December 28, 2005
10.13Form of 2001 Stock Option Plan Grant Letter, dated December 22, 2005Exhibit 10.2 to Form 8-K dated December 28, 2005
10.14Form of 1995 Stock Option AgreementExhibit 10.4 to Form 8-K dated December 15, 2005
10.15Form of 1998 Stock Option Agreement for DirectorsExhibit 10.5 to Form 8-K dated December 15, 2005
10.16Form of 1998 Stock Option Agreement for OfficersExhibit 10.6 to Form 8-K dated December 15, 2005
10.17Form of 2001 Stock Option AgreementExhibit 10.7 to Form 8-K dated December 15, 2005
10.18Form of new vesting and lock-up agreement for each of Haig Bagerdjian, Louise Forlenza, John Marozsan and Todd SolomonExhibit 10.8 to Form 8-K dated December 15, 2005
10.19Form of new vesting and lock-up agreement for Jack AbuhoffExhibit 10.9 to Form 8-K dated December 15, 2005
10.20Form of new vesting and lock-up agreement for George KondrachExhibit 10.10 to Form 8-K dated December 15, 2005
10.21Form of new vesting and lock-up agreement for Stephen AgressExhibit 10.11 to Form 8-K dated December 15, 2005
10.22Form of 2001 Stock Option Plan Grant Letter, dated December 31, 2005, for Messrs. Abuhoff, Agress and KondrachExhibit 10.2 to Form 8-K dated January 5, 2006
10.23Form of 2001 Stock Option Plan Grant Letter, dated December 31, 2005, for Messrs. Bagerdjian and Marozsan and Ms. ForlenzaExhibit 10.3 to Form 8-K dated January 5, 2006
10.24Transition Agreement Dated as of September 29, 2006 with Stephen AgressExhibit 10.1 to Form 8-K dated October 3, 2006
10.25Form of Stock Option Modification Agreement with Stephen AgressExhibit 10.2 to Form 8-K dated October 3, 2006
10.26Employment Agreement dated as of February 1, 2006 with Jack AbuhoffExhibit 10.1 to Form 8-K dated April 27, 2006
10.27 Employment Agreement dated as of January 1, 2007 with Ashok MishraMishra* Filed as Exhibit 10.1 to Form 10-Q for the quarter ended June 30, 2007

10.28 Innodata Incentive Compensation Plan Exhibit 10.1 to Form 8-K dated February 13, 2008
10.29Form of 2002 Stock Option Plan Grant Letter, dated August 13, 2008, for Messrs. Bagerdjian, Marozsan and Woodward, and Ms. ForlenzaExhibit 10.1 to Form 10-Q for the quarter ended September 30, 2008
10.30Amended and Restated Employment Agreement dated as of December 24, 2008 with Jack S. AbuhoffExhibit 10.1 to Form 8-K dated December 30, 2008
10.3110.3 Employment Agreement dated as of March 25, 2009 with Jack AbuhoffS. Abuhoff* Filed as Exhibit 10.1 to Form 8-K dated March 25, 2009
10.32 Separation Agreement and General Release dated as of April 27, 2009 with Steven Ford Exhibit 10.1 to Form 8-K dated April 27, 2009
10.332009 Stock PlanAnnex A to Definitive Proxy dated April 28, 2009
10.34Employment Agreement dated as of November 9, 2009 with O’Neil NalavadiExhibit 10.1 to Form 8-K dated October 11, 2009
10.35Form of 2009 Stock Option Plan Grant Letter, dated April 2, 2010 for O’Neil NalavadiExhibit 10.1 to Form 10-Q for the quarter ended March 31, 2010
10.36Form of 2009 Stock Option Plan Grant Letter, dated March 16, 2010 for O’Neil NalavadiExhibit 10.2 to Form 10-Q for the quarter ended March 31, 2010
10.37Form of 2009 Stock Option Plan Grant Letter, dated March 16, 2010 for O’Neil NalavadiExhibit 10.3 to Form 10-Q for the quarter ended March 31, 2010
10.38Amended and Restated 2009 Stock PlanAnnex A to Definitive Proxy dated April 22, 2011
10.3910.4 Amendment dated as of July 11, 2011 to Employment Agreement with Jack S. Abuhoff dated as of July 11, 2011* Filed as Exhibit 10.1 to Form 8-K dated July 12, 2011
10.40 Amended dated as of July 11, 2011 to Employment Agreement with O’Neil Nalavadi Exhibit 10.2 to Form 8-K dated July 12, 2011
10.41Amendment dated as of November 9, 2012 to Employment Agreement with O’Neil Nalavadi  Exhibit 10.3 to Form 8-K dated November 8, 2012
10.4210.5 Form of Director Stock Option Grant Letter dated March 8, 20132013* Filed as Exhibit 10.42 to Form 10-K dated March 15, 2013
10.4310.6 Form of Stock Option Grant Letter dated March 8, 2013 for Messrs. Abuhoff, Mishra and NalavadiNalavadi* Filed as Exhibit 10.43 to Form 10-K dated March 15, 2013
10.4410.7 Form of Stock Option Grant Letter dated March 8, 2013 for Jack AbuhoffAbuhoff* Filed as Exhibit 10.44 to Form 10-K dated March 15, 2013
10.45 Form of Rights Agreement as of December 27, 2012 between Innodata Inc. and American Stock Transfer Agent and Trust Co., as Rights Agent Annexure A to Definitive Proxy dated April 8, 2013
10.46Innodata Inc. 2013 Stock PlanAnnexure B to Definitive Proxy dated April 8, 2013
10.47Advised Line of Credit Note dated June 25, 2012 in favor of ChaseExhibit 99.1 to Form 8-K dated February 7, 2014
10.48Note Modification Agreement dated June 27, 2013 between Innodata and ChaseExhibit 99.2 to Form 8-K dated February 7, 2014

10.49Continuing Security Agreement dated May 22, 2008 between Innodata and ChaseExhibit 99.3 to Form 8-K dated February 7, 2014
10.50Letter dated June 27, 2013 from Chase to InnodataExhibit 99.4 to Form 8-K dated February 7, 2014
10.51Letter dated February 7, 2014 from Chase to InnodataExhibit 99.5 to Form 8-K dated February 7, 2014
10.52Innodata Inc. 2013 Stock Plan (as Amended and Restated effective June 3, 2014)Annexure A to Definitive Proxy dated April 23, 2014
10.5310.8 Form of Stock Option Grant Letter for December 31, 2015 Grant, for DirectorsDirectors* Filed as Exhibit 10.53 to Form 10-K dated March 14, 2016

10.5410.9 Form of Stock Option Grant Letter for December 31, 2015 Grant, for Messrs. Abuhoff, Mishra and NalavadiNalavadi* Filed as Exhibit 10.5410.53 to Form 10-K dated March 14, 2016
10.5510.10 Innodata Inc. 2013 Stock Plan (as Amended and Restated effective June 7, 2016) Filed as Annex B to Definitive Proxy dated April 18, 2016
10.5610.11 Form of Stock Option Grant Letter for December 31, 2016 Grant, for DirectorsDirectors*  Filed as Exhibit 10.56 to Form 10-K dated March 15, 2017
10.5710.12 Form of Stock Option Grant Letter forFor December 31, 2016 Grant, for Messrs. Abuhoff, Mishra and NalavadiNalavadi*  Filed as Exhibit 10.57 to Form 10-K dated March 15, 2017
1610.13Amendment Number 1 dated August 24, 2018 to Agreement dated January 1, 2007 between the Company and Mr. Mishra*Filed as Exhibit 10.1 to Form 8-K dated August 28, 2018
10.14 Form of Stock Option Grant Letter for July 13, 2018 Grant, for Directors*Filed as Exhibit 10.59 to Form 10-K dated March 26, 2019
10.15Form of Stock Option Grant Letter for July 13, 2018 Grant, for Messrs. Abuhoff and Mishra*Filed as Exhibit 10.60 to Form 10-K dated March 26, 2019
10.16Offer of Employment effective April 17, 2019 between the Company and Mr. O’ Connor*Filed as Exhibit 10.1 to Form 8-K dated April 18, 2019
10.17Offer of Employment, effective October 2, 2020, between Innodata Inc. and Mr. Mark Spelker*Filed as Exhibit 10.1 to Form 8-K dated October 8, 2020
10.18Separation Agreement and General Release dated October 2, 2020 between Innodata Inc. and Robert O’Connor*Filed as Exhibit 10.2 to Form 8-K dated October 8, 2020
16.1 Letter of Grant Thornton regarding change in certifying accountantfrom CohnReznick LLP to Innodata Inc. Dated August 24., 2020 Filed as Exhibit 4.01 to16.1 Form 8-K dated September 12, 2008August 25, 2020
21 Significant subsidiaries of the registrant Filed herewith
2323.1Consent of BDO India LLPFiled herewith
23.2 Consent of CohnReznick LLP Filed herewith
31.1 CertificateCertification of Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002   Filed herewith
31.2 CertificateCertification of Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.   Filed herewith
32.1 Certification Pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.   FiledFurnished herewith
32.2 Certification Pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.   FiledFurnished herewith
101 
101Interactive data files pursuant to Rule 405 of Regulation S-T: (i) the Consolidated Balance Sheets, (ii) the Consolidated Statements of Operations and Comprehensive Loss, (iii) the Consolidated Statements of Stockholders’ Equity, (iv) the Consolidated Statements of Cash Flows and (v) the Notes to the Consolidated Financial Statements. Filed herewith

 

* Exhibit represents a management contract or compensatory plan, contract or arrangement required to be filed as Exhibits to this Annual Report on Form 10-K.