UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, DC 20549

 

 

FORM 10-K

 

 

FOR ANNUAL AND TRANSITION REPORTS

PURSUANT TO SECTIONS 13 OR 15(d) OF THE

SECURITIES EXCHANGE ACT OF 1934

(Mark One)

xANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended December 31, 20082011

OR

 

¨TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from            to        

Commission File Number 0-24429

 

 

COGNIZANT TECHNOLOGY SOLUTIONS CORPORATION

(Exact Name of Registrant as Specified in Its Charter)

 

 

 

Delaware 13-3728359

(State or Other Jurisdiction of

Incorporation or Organization)

 

(I.R.S. Employer

Identification No.)

Glenpointe Centre West, 500 Frank W. Burr Blvd.,

Teaneck, New Jersey

 07666
(Address of Principal Executive Offices) (Zip Code)

Registrant’s telephone number, including area code: (201) 801-0233

Securities registered pursuant to Section 12(b) of the Act:

 

Title of each class

 

Name of each exchange on which registered

Class A Common Stock, $0.01 par value per share The NASDAQ Stock Market LLC

Securities registered pursuant to Section 12(g) of the Act:

Preferred Share Purchase Rights

(Title of Class)

 

 

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.    x  Yes    ¨  No

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.    ¨  Yes    x  No

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    x  Yes    ¨  No

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Website, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).    x  Yes    ¨  No

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K (§229.405 of this chapter) is not contained herein, and will not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K.    x

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act. (Check one):

 

Large accelerated filerxAccelerated filer¨
Non-accelerated filer Accelerated filer  ¨
Non-accelerated filer  ¨  (Do not check if a smaller reporting company)  Smaller reporting company¨

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act).    ¨  Yes    x  No

The aggregate market value of the registrant’s voting shares of common stock held by non-affiliates of the registrant on June 30, 2008,2011, based on $32.51$73.34 per share, the last reported sale price on the NASDAQ Global Select Market of the NASDAQ Stock Market LLC on that date, was $9,442,832,786.$22,176,120,528.

The number of shares of Class A common stock, $0.01 par value, of the registrant outstanding as of February 17, 20092012 was 291,759,485303,376,134 shares.

DOCUMENTS INCORPORATED BY REFERENCE

The following documents are incorporated by reference into the Annual Report on Form 10-K: Portions of the registrant’s definitive Proxy Statement for its 20092012 Annual Meeting of Stockholders are incorporated by reference into Part III of this Report.

 

 

 


TABLE OF CONTENTS

 

 Item  Page  Item  Page 

PART I

PART I

  1

PART I

   1  
 1.  

Business

  1
 1A.  

Risk Factors

  16  1.     Business   1  
 1B.  

Unresolved Staff Comments

  33  1A.  Risk Factors   19  
 2.  

Properties

  33  1B.  Unresolved Staff Comments   39  
 3.  

Legal Proceedings

  34  2.     Properties   40  
 4.  

Submission of Matters to a Vote of Security Holders

  34  3.     Legal Proceedings   40  
  4.     Mine Safety Disclosures   40  

PART II

PART II

  35

PART II

   41  
 5.  

Market for Our Common Equity, Related Stockholder Matters and Purchases of Equity Securities

  35  5.     

Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities

   41  
 6.  

Selected Consolidated Financial Data

  39  6.     Selected Financial Data   45  
 7.  

Management’s Discussion and Analysis of Financial Condition and Results of Operations

  40  7.     

Management’s Discussion and Analysis of Financial Condition and Results of Operations

   46  
 7A.  

Quantitative and Qualitative Disclosures About Market Risk

  58  7A.  Quantitative and Qualitative Disclosures About Market Risk   65  
 8.  

Financial Statements and Supplementary Data

  59  8.     Financial Statements and Supplementary Data   66  
 9.  

Changes in and Disagreements with Accountants on Accounting and Financial Disclosure

  59  9.     

Changes in and Disagreements with Accountants on Accounting and Financial Disclosure

   66  
 9A.  

Controls and Procedures

  60  9A.  Controls and Procedures   66  
 9B.  

Other Information

  61  9B.   Other Information   67  

PART III

PART III

  62

PART III

   68  
 10.  

Directors and Executive Officers and Corporate Governance

  62
 11.  

Executive Compensation

  62  10.   Directors, Executive Officers and Corporate Governance   68  
 12.  

Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters

  62  11.   Executive Compensation   68  
 13.  

Certain Relationships and Related Transactions, and Director Independence

  62  12.   

Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters

   68  
 14.  

Principal Accountant Fees and Services

  62  13.   Certain Relationships and Related Transactions, and Director Independence   68  
  14.   Principal Accountant Fees and Services   68  

PART IV

PART IV

  63

PART IV

   69  
 15.  

Exhibits, Financial Statements and Financial Statement Schedule

  63  15.   Exhibits, Financial Statement Schedules   69  

SIGNATURES

SIGNATURES

  64

SIGNATURES

   70  

EXHIBIT INDEX

EXHIBIT INDEX

  65

EXHIBIT INDEX

   71  

INDEX TO CONSOLIDATED FINANCIAL STATEMENTS

  F-1

INDEX TO CONSOLIDATED FINANCIAL STATEMENTS AND FINANCIAL STATEMENT SCHEDULE

INDEX TO CONSOLIDATED FINANCIAL STATEMENTS AND FINANCIAL STATEMENT SCHEDULE

   F-1  

 

i


PART I

 

Item 1.Business

Overview

We are a leading provider of custom Information Technology (IT)information technology, consulting and technology services as well asbusiness process outsourcing servicesservices. Our customers are primarily for Global 2000 companies located in North America, Europe and Asia.companies. Our core competencies include Technology Strategy Consulting, Complex Systems Development and Integration, Enterprise Software Package Implementation and Maintenance, Data Warehousing, and Business Intelligence and Analytics, Application Testing, Application Maintenance, Infrastructure Management, and Vertically-Oriented Business and Knowledge Process Outsourcing, (V-BPO).or BPO and KPO. We tailor our services to specific industries, and utilize an integrated on-site/offshore businessglobal delivery model. This seamless on-site/offshore businessglobal sourcing model combines technical and account management teams located on-site at the customer location and at dedicated near-shore and offshore development and delivery centers located primarily in India, China, the United States, Canada, Argentina, Hungary and Hungary.the Philippines.

Industry Background

Many companies today face intense competitive pressure and rapidly changing market dynamics, driven by such factors as changes in the economy, government regulations, globalization, changes in the economyvirtualization and other technology innovation.innovations. In response to these challenges, many companies are focused on improving productivity, increasing service levels, lowering costsefficiencies, enhancing effectiveness and accelerating delivery times.driving innovation to favorably impact both the bottom-line and the top-line. In order to achieve these goals, companies are focusing on a number of technology-centric areas,services, such as:

 

Business and Information Technology, or IT, alignment;

 

IT application and infrastructure optimization;

 

Business processand Knowledge Process effectiveness and efficiency;

 

AdvancedComplex custom systems development;

 

Data Warehousing, and Business Intelligence, (BI);or BI and Analytics;

 

Enterprise Resource Planning, (ERP);or ERP;

 

Customer Relationship Management, (CRM);or CRM;

 

Supply Chain Management;

 

Enterprise 2.0 business models and technology solutions; and

 

Service-Oriented Architectures, Web 2.0 and Web 2.0.Cloud Computing; and

Engineering and Manufacturing solutions.

These approaches and technologiessolutions facilitate faster, more responsive and lower-cost business operations. However, their development, integration and on-going maintenance present major challenges and require a large number of highly skilledhighly-skilled professionals trained in many diverse technologies.technologies and specialized industries. In addition, companies also require additional technical resources to maintain, enhance and re-engineer their core legacy IT systems and to address application maintenance projects. Increasingly, companies are relying on custom IT solutions providers, such as us, to provide these services.

InAdditionally, in order to respond effectively to a changing and challenging business environment, IT departments of many companies have focused increasingly on improving returns on IT investments, lowering costs and accelerating the delivery of new systems and solutions. To accomplish these objectives, many IT departments have shifted all or a portion of their IT development, integration and maintenance requirements to outside service providers operating with on-site/offshore businessglobal delivery models.

Global demand for high quality, lower cost IT services from outside providers has created a significant opportunity for IT service providers that can successfully leverage the benefits of, and address the challenges in

using, an offshorea global talent pool. The effective use of offshore personnel from across the globe can offer a variety of benefits, including lower costs, faster delivery of new IT solutions and innovations in vertical solutions, processes and technologies. Certain countries, particularly India, the Philippines, Singapore and China, have large talent pools of highly qualified technical professionals thatwho can provide high quality IT and business processingand knowledge process outsourcing (BPO) services at a lower cost. India is a leader in IT services, and is regarded as having one of the largest and highest quality pools of talent in the world. Historically, IT service providers have used offshore labor pools primarily to supplement the internal staffing needs of customers. However, evolving customer demands have led to the increasing acceptance and use of offshore resources for higher value-added services. These services include application design, development, testing, integration and maintenance, as well as technology consulting and infrastructure management. India’s services and software exports continue to see significant growth. In early 2009, NASSCOM (India’s National Association of Software and Service Companies) reports statedindicate that India’s IT software and services and business process outsourcing sectors are expected to reach an estimated $47exceed $87 billion byat the end of theNASSCOM’s fiscal year March 31, 2009.2012. This is an expected growth rate of approximately 16% to 17%15% over the prior fiscal year. According to the latest NASSCOM “Perspective 2020: Transform Business, Transform India” report, global changes and new megatrends within economic, demographic, business, social and environmental areas are set to expand the outsourcing industry by creating new dynamics and opportunities, and are expected to result in export revenues of approximately $175 billion by 2020.

Using a globally distributed workforce to provide value-added services presents a number of challenges to IT serviceservices and BPO/KPO providers. The offshore implementation of value-added IT services requires that IT service providers continually and effectively attract, train and retain highly skilledhighly-skilled software development professionals with advanced technical and industry skills necessary to keep pace with continuing changes in information technology, evolving industry standards and changing customer preferences. These skills are necessary to design, develop and deploy high-quality technology solutions in a cost-effective and timely manner. In addition, IT service providers must have the methodologies, processes and communications capabilities to enable offshore workforces to be successfully integrated with on-site personnel. Service providers must also have strong research and development capabilities, technology competency centers and relationship management skills in order to compete effectively.

The Cognizant Approach

Our business is organized and managed primarily around our four vertically-oriented business segments:

 

Financial Services;

 

Healthcare;

 

Manufacturing, Retail &and Logistics; and

 

Other, which includes Communications, Information, Media and Information Services,Entertainment, and High Technology.

This vertical focus has been central to our revenue growth and high customer satisfaction. As the IT services industry continues to mature, clients are looking for service providers who understand their businesses, industry initiatives, culturecultures and have solutions tailored to meet their individual business needs. We have continuedcontinue to hire experts out of industry, establish a broad base of business analysts and consultants, invest in industry training for our staff, and build out industry-specific services and solutions. This approach is central to our high-levels of on-time delivery and customer satisfaction, as we understand the full context of our clients’ challenges and have deep experience in addressing them.

Our key service areas, IT Consulting and Technology Services and Outsourcing Services are delivered to our clients across our four business segments in a standardized, high-quality manner through a Global Delivery Model.global delivery model. These service areas include:

 

  

IT Consulting and Technology Services

 

Business and Knowledge Process Consulting;

 

IT Strategy Consulting;

 

Program Management Consulting;

Technology Consulting;

Application Design, Development, Integration and Re-engineering, such as:

 

Complex Custom Systems Development;

 

Data Warehousing / Business Intelligence, (BI);or BI;

 

Customer Relationship Management, (CRM)or CRM, System implementation; and

 

Enterprise Resource Planning, (ERP)or ERP, System implementation; and

 

Software Testing Services.

 

  

Outsourcing Services

 

Application Maintenance, such as:

 

Custom Application Maintenance; and

 

CRM and ERP Maintenance;

 

IT Infrastructure Outsourcing; and

 

Business and Knowledge Process Outsourcing, (BPO).or BPO and KPO.

Business Segments

We are organized around industry verticals,our four vertically–oriented business segments, and we report the operations of our business in the following four business segments:as follows:

 

Financial Services

  

Healthcare

  

Manufacturing/Retail/Logistics

  

Other

Capital Markets

Banking

Insurance

  

Healthcare

Life Sciences

  

Manufacturing and Logistics

Retail, Travel and Hospitality

Consumer Goods

  

Communications

Information, Media and Information Services

Entertainment

High Technology

Financial Services

In 2008,2011, our Financial Services business segment represented approximately 45.6%41.1% of our total revenues. Revenues from our Financial Services business segment were $2,518.4 million, $1,944.5 million, and $1,406.6 million for the years ended December 31, 2011, 2010, and 2009, respectively. This business segment provides services to our customers operating in the following industries:

 

  

Capital MarketsBanking. We focus on traditional retail and commercial banks, and diversified financial enterprises. We assist these clients in such areas as: Consumer Lending, Cards and Payments, Wholesale Banking, Risk Management, Investment Banking and Brokerage, Asset and Wealth Management, Corporate Services and Retail Banking. We also focus on the needs of broker / dealers, asset management firms, depositories, clearing organizations and exchanges. Key areas where we help these clients in both driving efficiencies and establishing new capabilities include: Front Office, Middle Office, Back Office, Sales &and Brokerage, Research, Exchange Operations and Prime Brokerage solutions.

Banking. We focus on traditional retail and commercial banks, and diversified financial enterprises. We assist these clients in such areas as: Consumer Lending, Cards & Payments, Wholesale Banking, Risk Management, Investment Management, Corporate Services and Retail Banking.

  

Insurance. We assist with the needs of property and casualty insurers, life insurers, reinsurance firms and insurance brokers. We focus on such areas as: Business Acquisition, Policy Administration, Claims Processing, Management Reporting, Regulatory Compliance and Reinsurance.

Healthcare

In 2008,2011, our Healthcare business segment represented approximately 24.4%26.5% of our total revenues. Revenues from our Healthcare business segment were $1,622.2 million, $1,177.1 million, and $860.4 million for the years ended December 31, 2011, 2010, and 2009, respectively. This business segment provides services to our customers operating in the following industries:

 

  

Healthcare. We work with many leading healthcare organizations, including many of the leading healthcare organizations in the United States. Our Healthcare service teams focus on the following key

industry solutions: Broker Compensation, Sales &and Underwriting Systems, Provider Management, Plan Sponsor Administration, Electronic Enrollment, Membership, Billing, Claims Processing, Medical Management and Pharmacy Benefit Management. We are also partnering with our customers to enable their IT systems to deal with initiatives such as self service portals (member / provider / broker), consumer-driven healthcare, behavioral health, regulatory compliance, Medicare Modernization Act, (MMA)or MMA, and healthcare data warehousing and analytics.

 

  

Life Sciences.We partner with the leading organizations in the Life Sciences industry to assist them with the opportunities and challenges of their rapidly evolving market. In 2008, we workedWe work with mostmany of the world’s leading pharmaceutical and biotechnology companies and medical device companies. We are assisting these companies in dealing with such challenges as: Consolidation, Data Integration, Time to Market, Safety, Globalization and Regulations. Some of our Life Sciences solutions include: Prescriber Behavior Analysis and Insight, Longitudinal Prescription Data Management Systems, Sales Force Compensation Systems, Sales Data and Claims Data Management Systems, Clinical Trial Solutions, 21CFR11 Assessment and Computer Systems Validation, Data Mining and Business Intelligence Solutions, e-Business and Data Portals, and ERP implementation, upgrade, and maintenance services.

Manufacturing / Retail / Manufacturing/Retail/Logistics

In 2008,2011, our Manufacturing, Retail and Logistics & Retail business segment represented approximately 15.8%19.6% of our total revenues. Revenues from our Manufacturing/Retail/Logistics business segment were $1,197.5 million, $849.6 million, and $564.9 million for the years ended December 31, 2011, 2010, and 2009, respectively. This business segment services customers in the following industry groups:

 

  

Manufacturing and Logistics. We help organizations improve operational efficiencies, enhance responsiveness and collaborate with trading partners to better serve their end customers. We leverage a comprehensive understanding of the business and technology drivers of the industry. Some of our Manufacturing and Logistics solutions include: Supply Chain Management, Warehouse and Yard Management, Waste Management, Transportation Management, Optimization, Portals and ERP solutions.

 

  

Retail.Retail, Travel and Hospitality. We serve a wide spectrum of retailers and distributors, including supermarkets, specialty premium retailers, department stores and large mass-merchandise discounters. We deliver the best of both worlds: in-depth experience with retailing applications and a strong enterprise architecture foundation. As a result,We also serve the entire travel and hospitality industry including airlines, hotels and restaurants, as well as online and retail travel, global distribution systems and intermediaries and real estate companies. Several of the services we have helped retailers:provide for retail and hospitality customers are as follows:

 

Upgrade supply chain systems, ranging from order management to category and space management, warehouse management, logistics management, pricing and promotions, and merchandising management;

Implement new point of sale solutions that embrace new international standards and provide new flexibility for supporting new merchandising initiatives;

 

Implement point solutions developed by our Retail Center of Excellence. The Center of Excellence has built solution accelerators and defined implementation methodologies for multi-channel integration, and for Point of Sale systems migration;

 

Accelerate the implementation of enterprise and customer relationship management; and

 

Improve business intelligence effectiveness.effectiveness;

We leverage our experience in a number of key functional areas such as loyalty programs, technical operations, and inventory distribution, channel management, brand portal development, outlet service desk and store accounting;

Our technical and functional consultants provide in-depth knowledge of industry applications and standards; and

We also provide BPO services to restaurants, hotels and airlines.

Consumer Goods.We work with the world’s premier consumer goods manufacturers, creating innovative solutions and strategies that keep them price-competitive, category-leading and consumer-savvy. Our expertise spans a wide gamut, from demand-driven supply chains, to revenue-creating trade promotion management systems, to analytics systems and mobility solutions that anticipate and serve ever-changing customer needs.

Other

In 2011, our Other business segment represented approximately 12.8% of our total revenues. Revenues from our Other business segment were $783.1 million, $621.2 million, and $446.7 million for the years ended December 31, 2011, 2010, and 2009, respectively. The Other business segment is an aggregation of operating segments which, individually, are less than 10.0% of consolidated revenues and segment operating profit. The Other business segment includes Communications, Information, Media and Information Services,Entertainment, and High Technology operating segments. In 2008, our Other business segment represented approximately 14.2% of our total revenues. A description of operating segments included in Other is as follows:

 

  

Communications. Our Communications industry practice serves some of the world’s leading communications service providers, equipment vendors and software vendors. We have several industry-specific solutions, including: OSS / Operational Support Systems/Business Support Systems, or OSS/BSS, Implementation, Network Management Services, Mobile Applications, Conformance Testing, Product Lifecycle Management, Product Implementation, Portals, Business Activity Monitoring, Mobile Systems Integration, Broadband Evolution Services and Billing Quality Assurance.

 

  

Information, Media and Information Services.Entertainment. We have an extensive track record of working with some of the world’s largest media and entertainment companies. With the emergence of digital technologies promising to revolutionize the business, we offer consulting and outsourcing services to help media and entertainment companies concentrate on their end product. Some of our solutions include:

 

Supply chain management solutions, from pre-press to material procurement, circulation, logistics, and vendor management;

 

Business solutions covering advertising management, online media, and e-business;

 

Workflow automation covering the product development process for broadcasters;

 

Spot ad buying systems covering agency of record, traffic management, post-buy analysis, and financial management;

 

Digital Asset Management, (DAM)or DAM and Digital Rights Management, (DRM);or DRM; and

 

Operational systems including ad sales, studio management, outsourcing billing and payments, along with content management and delivery.

  

High Technology. We serve some of the world’s leading Independent Software Vendors, (ISVs)or ISVs, and Online Service Providers. We believe that the needs of technology companies are different—more technically complex, challenging and advanced than what is typically found in other industries. Catering to these needs, our High Technology practice assists with the unique needs of these clients in areas such as: Product Development, Product Sustenance, Compatibility Testing, Internationalization, Product Re-engineering, Multiple Channel Extension, Security Testing and Content Management.

Our Solution and Services

We believe that we have developed an effective integrated global delivery business model and that this business model willis expected to be a critical element of our continued growth. To support this business model, at December 31, 2008,2011, we employed approximately 61,700 IT137,700 professionals and support staff globally. We also have established facilities and technology and communication infrastructures to support our business model.

Across each of our business segments, we provide a broad and expanding range of consulting, information technology and business process outsourcing services, including:

Consulting and Technology Services

 

  

IT Consulting. Our consulting division, Cognizant Business Consulting, focuses on helping clients derive greater value at the intersection of their business initiatives and IT.IT requirements. Our consulting offerings are based on rigorous and proven methodologies and scientifically driven frameworks. In the areas of business processes, technologies and offshoring, we analyze the existing environment, identify

opportunities for optimization and provide a robust roadmap for significant cost savings and productivity improvement. The broad areas of coverage include: offshoring strategy, IT strategy, technology rationalization, business process rationalization, change management and IT solution strategy.

Program Management Consulting. We provide a broad range of project delivery services, including post-acquisition integration, business and IT integration, business transformation, product/service launch and organization relocation services.

 

  

Application Design, Development, Integration and Re-engineering. We define customer requirements, write specifications and design, develop, test and integrate software across multiple platforms including Internet technologies. We modify and test applications to enable systems to function in new operating environments. In addition, these services include Data Warehousing / Business Intelligence, (BI), ERP and CRM implementation services. We follow either one of two alternative approaches to application development and integration:

 

full life-cycle application development, in which we assume start-to-finish responsibility for analysis, design, implementation, testing and integration of systems; or

 

cooperative development, in which our employees work with a customer’s in-house IT personnel to jointly analyze, design, implement, test and integrate new systems.

In both of these approaches, our on-site team members work closely and collaboratively with our clients. Detailed design, implementation and testing are generally performed at dedicated near-shore and offshore at our 45 IT development and delivery centers located primarily in India, China, the United States, Canada, Argentina, Hungary and Hungary, as well as in Bentonville (AR), Boston (MA), Bridgewater (NJ), Chicago (IL), Phoenix (AZ), Amsterdam and Toronto.the Philippines. In addition, we maintain an on-site presence at each customer location in order to address evolving customer needs and resulting changes to the project.

A key part of our application development and integration offering is a suite of services to help organizations build and integrate business applications with the rest of their operations. In this suite of services, we leverage our skills in business application development and enterprise application integration to build sophisticated business applications and to integrate these new applications and

websites with client server and legacy systems. We build and deploy robust, scalable and extensible architectures for use in a wide range of industries. We maintain competency centers specializing in various areas such as: Microsoft solutions; IBM, SAP, Oracle and JAVA applications, among others, in order to be ableapplications; and Cloud Computing and Mobile solutions. These competency centers enable us to provide application development and integration services to a broad spectrum of customers.

Our re-engineering service offerings assist customers migrating from systems based on legacy computing environments to newer standards-based distribution architectures, often in response to the more stringent demands of business. Our re-engineering tools automate many of the processes required to implement advanced technology platforms. We believe that this automation substantially reduces the time and cost to perform re-engineering services, savings that benefit both usour customers and our customers.us. These tools also enable us to perform source code analysis and to re-design target databases and convert certain programming languages. If necessary, our programmers also help customers re-design and convert user interfaces.

 

  

Software Testing. Our Software Testing service offering has experienced significant growth in the past several years. Through this practice, we provide an independent verification and validation service focused exclusively on supporting the software testing needs of our clients. Our testing service has four key offerings: 1) Independent Functional Testing; 2) Test Automation; 3) Test Process Consulting; and 4) Performance Testing. We utilize our own Managed Test Center process model to ensure our clients receive the highest quality code possible after it has been tested by us. We focus our Managed Test Centers on specific domains (e.g., specific industries and software solutions), ensuring we tailor our testing solutions to the particular needs of our clients.

Outsourcing Services

 

  

Application Maintenance. Our Application Maintenance Service offering supports some or all of a customer’s applications ensuring that systems remain operational and responsive to changing user requirements and provide on-going enhancements as required by the customer.

We provide services to help ensure that a customer’s core operational systems are free of defects and responsive to the customer’s changing needs. As part of this process, we are often able to introduce product and process enhancements and improve service levels to customers requesting modifications and on-going support.

Our global delivery business model enables us to provide a range of rapid response and cost-effective support services to our customers. Our on-site team members often provide help-desk services at the customer’s facility. These team members typically carry pagersare available in the event of an emergency service request and are availableable to quickly resolve customer problems from remote locations. In the case of more complex maintenance services, including modifications, enhancements and documentation, which typically have longer turnaround times, we take full advantage of our offshore resources to develop solutions more cost-effectively than would be possible relying on higher cost local professionals. The services provided by our offshore team members are delivered to customers using satellite and fiber-optic communications.

As part of our application maintenanceApplication Maintenance services, we assist customers in renovating their core systems to meet the requirements imposed by new regulations, new standards or other external events. These services include, or have previously included, Year 2000 compliance, Eurocurrency compliance, decimalization within the securities industry and compliance with the Health Insurance Portability and Accountability Act for the healthcare industry.

We seek to anticipate the operational environment of our customers’ IT systems as we design and develop such systems. We also offer diagnostic services to customers to assist them in identifying shortcomings in their IT systems and optimizing the performance of their systems.

  

IT Infrastructure Services. We provide IT Infrastructure Management Outsourcing services. This is a newer service at Cognizantservices and we anticipate growing demand for these services in the coming years. As a result of our acquisition of AimNet Solutions, Inc. in September 2006, weWe provide service capability in redundant Network Operating Centers, (NOCs)or NOCs, in North America and India through which we are able to provide significant scale, quality and cost savings to our clients in IT Infrastructure Services. We focus on a number of key areas including such key areas of infrastructure management such as: Networks, Servers, Middleware, Security, Vendors, Storage, Messaging, Databases, and Desktops. We can provide these through an IT Service Desk model, focusing on such areas as IT Operations and IT Help Desk.

 

  

Vertical Business and Knowledge Process Outsourcing, (V-BPO).or BPO and KPO.We provide Vertically-Oriented BPO and KPO services to our clients. This is a newer service at Cognizant, but one in which we anticipate future growth.clients across industries of our specialization. At Cognizant, we made a strategic decision not to focus on more generic, horizontally-based BPO markets (i.e., call centers) and instead haveare primarily focused on value-added processes that are specific to clients in our key industry segments (particularly in Financial Services, Healthcare and Manufacturing / Retail / Logistics / Retail)and Communications). Our BPOBPO/KPO practice focuses on core back office services covering: Transaction Processing, Accounting Operations, Voice Processes, Data Administration, Data Management and Data Analytics.

In addition to our industry-specific expertise and focus, our strengths, which we believe differentiate us from other IT service providers, include the following:

Established and Scalable Proprietary Processes: We have a comprehensive process framework that addresses the entire software engineering life cycle and support activities which isare scalable for projects of different sizes and complexities. This proprietary framework, which we refer to as “Process Space” (previously Q*View)(part of Cognizant 2.0), is supported by in-house project management, metrics management and workflow tools and is available to all on-site and offshore programmers.of our programmers globally. Process Space has evolved since its original release in 1996

in breadth, depth and maturity, based on the implementation feedback from projects and findings of internal quality audits and external assessments. Process capabilities are monitored at the sub-process level and performance targets are monitored at the process level, which are aligned with the overall business objectives. Statistical process controls are used extensively to continuously monitor, predict and improve performance. Our QualityDelivery Assurance group facilitates process implementation from the project inception and audits the projects periodically to ensure that the implementation is effective and the risks are being managed.

Our process framework complies with the requirements of ISO 9001, TL 9000 for Telecom projects, and ISO 20000 for Infrastructure projects. Our delivery processes, support processes and their implementation are formally certified by DNV (DetDet Norske Veritas)Veritas, or DNV, in the above mentioned standards. KPMG appraises our enterprise-wide operations to be at Capability Maturity Model Integration, or CMMI, Maturityat a Level 5, which is the highest possible maturity level rating, of the Capability Maturity Model IntegrationCMMI v1.2, (CMMI) of the Software Engineering Institute at Carnegie Mellon University. Our BPO service offering is assessed at eSCM Maturity Level 4 which is the highest possible rating for the first attempt of the e-Sourcing Capability Model of IT Services Qualification Center at Carnegie MelonMellon University. Finally, all of our principal development centers have been certified by the STQC Directorate Ministry of Communications and Information Technology, Government of India (the accreditation authority for companies in India) under the internationally recognized ISO 27001 (previously BS 7799-2) Information Security Standards, a comprehensive set of controls comprising best practices in information security and business continuity planning. We have implemented the above process framework enterprise-wide to ensure that we consistently deliver high quality of products and services to our clients from all global operations. We have invested considerably to develop a number of softwarein automation tools designed to improve process institutionalization.institutionalization across the organization. For example, we have created and rolled out over the past 2 years “Cognizant 2.0.” This is2.0” an Intelligent Delivery Ecosystemintelligent delivery ecosystem which orchestrates across the organization,processes, methodologies, best practice methodologies and the collaboration and archivalpractices driving effective usage of knowledge.knowledge as well as providing a collaborative framework for our world-wide associates. Cognizant 2.0 has already been rolled out over significant numberoffers a unique blend of projectscollaboration, process management and is quickly becoming a one stop shop for all project management, metrics and knowledgejust-in-time management. Cognizant 2.0 gradually replaces the existing set of internally developed tools such as Prolite, eTracker and qSmart.

Our process framework has been extensively adapted to cater to different types of projects managed by the organization includingacross different service lines, such as Application Development, Managed Services, Application Maintenance, Testing, Mass Change, Data Migration, Reengineering, Business Process Outsourcing,BPO and IT infrastructure and Package Development projects.Infrastructure Management. In our goal of achieving the highest level of Delivery Excellence, we are also driving an initiative called Best-In-Class framework throughout the organization.

Highly SkilledHighly-Skilled Workforce. Our managers and senior technical personnel provide in-depth project management expertise to customers. To maintain this level of expertise, we have placedplace significant emphasis on recruiting and training our workforce of highly skilledhighly-skilled professionals. We have over 6,800approximately 16,200 project managers and senior technical personnel around the world, many of whom have significant work experience in North America, Europe and Asia. We also maintain programs and personnel to hire and train the best available technical professionals in both legacy systems and emerging technologies. We provide five months ofextensive combined classroom and on-the-job training to newly hired programmers,technical staff, as well as additional annual training programs designed to enhance the business practices, tools, technology and consulting skills of our professional staff. We were assessed by KPMG at Level 5 (the highest possible rating) of the People Capability Maturity Model, (P-CMM)or P-CMM, of the Software Engineering Institute at Carnegie Mellon University. This widely recognized means of implementing current best practices in fields such as human resources, knowledge management and organizational development help improve our processes for managing and developing our workforce and addressing critical people issues.

Research and Development and Competency Centers. We have project experience and expertise across multiple architectures and technologies, and have made significant investments in our competency centers and in research and development to keep abreast of the latest technology developments. Most of our programmerstechnical staff are trained in multiple technologies and architectures. As a result, we are able to react to customers’ needs quickly and efficiently redeploy programmersour technical staff to different technologies. Also, to develop and maintain this flexibility, we have made a substantial investment in our competency centers so that the experience gained from particular

projects and research and development efforts is leveraged across our entire organization. In addition, through our investment in research and development activities and the continuing education of our technical personnel, we enlarge our knowledge base and develop the necessary skills to keep pace with emerging technologies. We believe that our ability to work in new technologies allows us to foster long-term relationships by having the capacity to continually address the needs of both existing and new customers.

Well-Developed Infrastructure.Our extensive facilities, technology and communications infrastructure facilitate the seamless integration of our on-site and offshoreglobal workforces. This is accomplished by permitting team members in different locations to access common project information and to work directly on customer projects. This infrastructure allows for:

 

rapid completion of projects;

 

highest level of quality;

 

off-peak use of customers’ technological resources; and

 

real-time access to project information by the on-site account manager or the customer.

International time differences enable our offshore teams to access a customer’s computing facilities located in North America, Europe, and the Asia Pacific region and other countries in which we provide services during off-peak hours. This ability to perform services during off-peak hours enables us to complete projects more rapidly and does not require our customers to invest in duplicative hardware and software. In addition, for large projects with short time frames, our offshore facilities allow for parallel processing of various development phases to accelerate delivery time. In addition, we can deliver services more rapidly than some competitors without an offshore labor pool because our lower labor costs enable us to cost-effectively assign more professionals to a project.

Business Strategies

Our objectives are to maximize stockholder value and enhance our position as a leading provider of custom ITinformation technology, consulting and business process outsourcing services. We implement the following core strategies to achieve these objectives:

Expand Service Offerings and Solutions.We have several teams dedicated to creating technology-based innovative solutions and developing new, high value services. The teams collaborate with customers to develop

these services. For example, we are currently developing new offerings in Business and IT Consulting and vertically-oriented IT solutions atop innovative technologies such as: Service Oriented Architectures, or SOA, and Web 2.0. We invest in internal research and development and promote knowledge building and sharing across the organization to advance the development of new services and solutions. Furthermore, we continue to enhance our capabilities and service offerings in the areas of:

Customer Relationship Management, or CRM;

Enterprise Resource Planning, or ERP;

Data Warehousing / Business Intelligence, or BI;

Software Testing;

Infrastructure Management; and

Vertically-Oriented Business and Knowledge Process Outsourcing, or BPO and KPO.

We believe that the continued expansion of our service offerings will reduce our reliance on any one technology initiative and may help foster long-term relationships with our customers by allowing us to better serve their needs. Among service offerings, Infrastructure Management and Vertically-Oriented Business and Knowledge Process Outsourcing have been among the key drivers of growth.

As part of our vision to preserve our growth and to stay ahead of our clients’ and the markets’ rapidly changing demands in the near-term, mid-term and long-term, we are investing in emerging opportunities which seek to transform client and user platforms to internet, cloud and mobile based experiences.

Further Develop Long-Term Customer Relationships.We have strong long-term strategic relationships with our customers and business partners. We seek to establish long-term relationships that present recurring revenue opportunities, frequently trying to establish relationships with our customers’ chief information officers, or other IT and business decision makers, by offering a wide array of cost-effective high quality services. Approximately 95%97% of our revenues infor the year ended December 31, 2008,2011 were derived from customers who had been using our services at the end of 2007.2010. We also seek to leverage our experience with a customer’s IT systems into new business opportunities. Knowledge of a customer’s processes and IT systems gained during the performance of application maintenance services, for example, may provide us with a competitive advantage in securing additional maintenance, development and maintenanceother projects from that customer.

Expand Service Offerings and Solutions.We have several teams dedicated to developing new, high value services. These teams collaborate with customers to develop these services. For example, we are currently developing new offerings in Business and IT Consulting and vertically-oriented IT solutions atop innovative technologies such as: Service Oriented Architectures (SOA) and Web 2.0. We invest in internal research and development and promote knowledge building and sharing across the organization to promote the development of new services and solutions. Furthermore, we continue to enhance our capabilities and service offerings in the areas of:

Customer Relationship Management (CRM);

Enterprise Resource Planning (ERP);

Data Warehousing / Business Intelligence (BI);

Software Testing;

Infrastructure Management; and

Vertically-Oriented Business Process Outsourcing (V-BPO).

We believe that the continued expansion of our service offerings will reduce our reliance on any one technology initiative and will help foster long-term relationships with our customers by allowing us to serve their needs better.

Enhance Processes, Methodologies and Productivity Toolsets.WeWith the globalization of business, we are committed to improving and enhancing our proprietary Process Space software engineering process and other methodologies and toolsets. In light of the rapid evolution of technology, we believe that continued investment in research and development is critical to our continued success. We are constantly designing and developing additional productivity software tools to automate testing processes and improve project estimation and risk assessment techniques. For example, in the past two years we have created and rolled out “Cognizant 2.0” which uses groupware technology based on Web 2.0 technologies, enabling Cognizant associates to share project experiences and best practice methodologies across the organization with the objective of improving productivity.

Expand Domestic and International Geographic Presence. As we expand our customer base, we plan to open additional sales and marketing offices in North America, Europe, Latin America, Asia, and Asia.the Middle East. This expansion is expected to facilitate sales and serviceservices to existing and new customers. We have established sales and marketing offices in Atlanta (GA), Boston (MA), Bridgewater (NJ), Chicago (IL), Dallas (TX), Minneapolis (MN), Phoenix (AZ), Los Angeles (CA), Norwalk (CT), San Francisco (CA)various metropolitan areas both in the United States and Teaneck (NJ). In addition, we have been pursuing market opportunities internationally through our offices in Amsterdam, Buenos Aires, Chennai, Cyberjaya (Malaysia), Frankfurt, London, Melbourne, Paris, Shanghai, Singapore, Tokyo, Toronto and Zurich.internationally.

Continue to be an Employer of Choice in the Industry.As a rapidly growing professional services firm, a key attribute of our continued success is anthe ability to continually hire, assimilate, motivate and retain the best talent possible in the industry. We have developed strong relationships with key universities around the world, particularly in India, to provide a continual funnel of talented staff from Tier One schools. In addition, we

continue to expand our presence and brand in our key supply markets, further enhancing our ability to hire experienced professionals from competing IT services firms and industry to support our client needs and growth. We invest heavily in training programs (centered around Cognizant Academy), motivational programs and career development to ensure personal professional growth for each of our associates.

Pursue Selective Strategic Acquisitions, Joint Ventures and Strategic Alliances. We believe that opportunities exist in the fragmented IT services market in which we operate to expand our business through selective strategic acquisitions, joint ventures and strategic alliances. We believe that acquisition and joint venture candidates may enable us to expand our geographic presence and our capabilities more rapidly, especially in geographic markets and key industries. For example, in 2008,2011, we completed two acquisitions to strengthen our IT consulting in the mediabusiness process and entertainment industryanalytics solution offerings and enhance our service delivery capabilities in India.retail SAP capabilities. In addition, through our working relationships with independent software vendors we obtain projects using the detailed knowledge we gain in connection with a joint development process. Finally, we willexpect to continue to strategically partnerform strategic alliances with select IT service firms that offer complementary services to best meet the requirements of our customers.

Sales and Marketing

We market and sell our services directly through our professional staff, senior management and direct sales personnel operating out of our Teaneck, New Jersey headquarters and our business development offices which are strategically located in Atlanta (GA), Boston (MA), Bridgewater (NJ), Chicago (IL), Dallas (TX), Los Angeles (CA), Minneapolis (MN), Norwalk (CT), Phoenix (AZ), San Francisco (CA), Teaneck (NJ), Amsterdam, Buenos Aires, Chennai, Cyberjaya (Malaysia), Frankfurt, London, Melbourne, Paris, Shanghai, Singapore, Tokyo, Toronto and Zurich.

At December 31, 2008, we had 78 direct sales persons and 724 account managers and client partners.various metropolitan areas around the world. The sales and marketing group works with our technical team as the sales process moves closer to the customer’s selection of a services provider. The duration of the sales process varies depending on the type of service, ranging from approximately two months to over one year. The account manager or sales executive works with the technical team to:

 

define the scope, deliverables, assumptions and execution strategies for a proposed project;

 

develop project estimates;

 

prepare pricing and margin analyses; and

 

finalize sales proposals.

Management reviews and approves proposals, which are then presented to the prospective customer. Our sales and account management personnel remain actively involved in the project through the execution phase. We focus our marketing efforts on businesses with intensive information processing needs. We maintain a prospect/customer database that is continuously updated and used throughout the sales cycle from prospect qualification to close. As a result of this marketing system, we pre-qualify sales opportunities, and direct sales representatives are able to minimize the time spent on prospect qualification. In addition, substantial emphasis is placed on customer retention and expansion of services provided to existing customers. In this regard, our account managers play an important marketing role by leveraging their ongoing relationship with the customer to identify opportunities to expand and diversify the type of services provided to that customer.

Customers

The number of customers served by us has increased significantly in recent years. As of December 31, 2008,2011, we were providing services to approximately 565785 customers, as compared to approximately 500712 customers as of December 31, 2007,2010, and 400approximately 589 customers as of December 31, 2006.2009. As of December 31, 2011, we increased the number of strategic clients to 191. We define a strategic client as one offering the potential to generate at least $5 million to $50 million or more in annual revenues at maturity. Accordingly, we provide a significant volume of services to many customers in each of our business segments. Therefore, a loss of a significant customer or a few significant customers in a particular segment could materially reduce revenues for such segment. However, no individual customer exceeded 10.0% of our consolidated revenues for the years ended December 31, 2008, 20072011, 2010, and 2006, respectively.2009. In addition, the services we provide to our larger customers are often critical to the operations of such customers and a termination of our services generally would require an extended transition period with gradual declining revenues. For the years ended December 31, 2011, 2010, and 2009, 78.5%, 78.0%, and 79.1% of our revenue, respectively, was from North American customers.

For the year ended December 31, 2008,2011, we derived our revenues from the following business segments: 45.6%41.1% from Financial Services, 24.4%26.5% from Healthcare, 15.8%19.6% from Manufacturing/Retail/Manufacturing/Logistics and 14.2%12.8% from Other.

We provide services either on a time-and-material basis or on a fixed price basis. The volume of work performed for specific customers is likely to vary from year to year, and a significant customer in one year may not use our services in a subsequent year.

Presented in the table below is additional information about our customers.

 

   Year Ended December 31, 
   2008  2007  2006 

Revenues from top five customers as a percentage of total revenues

  19.4% 23.9% 28.9%

Revenues from top ten customers as a percentage of total revenues

  30.0% 34.3% 38.6%

Revenues under fixed-bid contracts as a percent of total revenues

  26.7% 24.7% 24.9%

   Year Ended December 31, 
   2011  2010  2009 

Revenues from top five customers as a percentage of total revenues

   16.3  17.9  17.4

Revenues from top ten customers as a percentage of total revenues

   27.7  30.3  29.4

Revenues under fixed-bid contracts as a percentage of total revenues

   31.7  31.5  30.3

Competition

The intensely competitive IT services and outsourcing market includes a large number of participants and is subject to rapid change. This market includes participants from a variety of market segments, including:

 

systems integration firms;

 

contract programming companies;

 

application software companies;

 

traditional large consulting firms;

the professional services groups of computer equipment companies; and

 

facilities management and outsourcing companies.

Our direct competitors include, among others, Accenture, Capgemini, Computer Sciences Corporation, HCL Technologies, HP Enterprise (formerly Electronic Data Systems), IBM Global Services, Infosys Technologies, Perot Systems (acquired by Dell Inc.), Tata Consultancy Services and Wipro, which utilize an integrated global delivery business model comparable to that used by us. We also compete with large IT service providers with greater resources than us, such as Accenture, Computer Sciences Corporation, Electronic Data Systems (a Hewlett-Packard Company) and IBM Global Services.Wipro. In addition, we compete with numerous smaller local companies in the various geographic markets in which we operate.

Many of our competitors have significantly greater financial, technical and marketing resources and greater name recognition. The principal competitive factors affecting the markets for our services include:

 

performance and reliability;

 

quality of technical support, training and services;

 

responsiveness to customer needs;

 

reputation and experience;

 

financial stability and strong corporate governance; and

 

competitive pricing of services.

We rely on the following to compete effectively:

 

a well developedwell-developed recruiting, training and retention model;

 

a successful service delivery model;

a broad referral base;

 

continual investment in process improvement and knowledge capture;

 

investment in infrastructure and research and development;

 

financial stability and strong corporate governance;

 

continued focus on responsiveness to customer needs, quality of services, competitive prices; and

 

project management capabilities and technical expertise.

Intellectual Property

Our intellectual property rights are important to our business. We presently hold no patents or registered copyrights. Instead, we rely on a combination of intellectual property laws, trade secrets, confidentiality procedures and contractual provisions to protect our intellectual property. We require our employees, independent contractors, vendors and customers to enter into written confidentiality agreements upon the commencement of their relationships with us. These agreements generally provide that any confidential or proprietary information developeddisclosed or otherwise made available by us or on our behalf be kept confidential. In addition, whenwe generally require third parties to sign confidentiality agreements before we disclose anyour confidential or proprietary information to third parties, we routinely require those third parties to agree in writing to keep that information confidential.them.

A portion of our business involves the development for customers of highly complex information technology software applications and other technology deliverables. This intellectual property includes written specifications and documentation created in connection with specific customer engagements. Our customers usually own the intellectual property rights in the software and other technology deliverables we developcreate for them.them on a custom development basis.

On July 1, 1998,1,1998, Nielsen Media Research, Inc., the successor in interest to Cognizant Corporation, assigned all of its right, title and interest in and to the marks COGNIZANT and C & Design to Cognizant Technology Solutions Corporation. On February 6, 2003, Cognizant Technology Solutions Corporation assigned certain of its assets, including all of its intangible assets, to Cognizant Technology Solutions U.S. Corporation. As of December 31, 2008,2011, Cognizant Technology Solutions U.S. Corporation or its predecessors is the record owner of: (a) 

(a)two registrations for COGNIZANT, one registration for C & Design, one registration for MANAGED TEST CENTER, one registration for TWO-IN-A-BOX, one registration for MDM EXPRESS, one registration for MDM-IN-A-BOX, one registration for GOVERNANCE-IN-A-BOX, one registration for GOVERNANCE-IN-A-BOX & DESIGN, one registration for STRATEGIC VISION CONSULTING, one registration for SV (Stylized), one registration for ICOMP, one registration for IPLEX, one registration for MARKETRX, one registration for IOPTIMA, one registration for IDETAILING, one registration for IFOLIO, one registration for IFORCE, one registration for SURVEYRX, one registration for TRANSFORMING WHILE PERFORMING and two registrations for TRANSFORM WHILE PERFORM; as well as four pending applications for, PLANFORCE, INTELLISTORE, THE INTELLIGENT STORE and CLOUD360 in the United States;

(b)two registrations for COGNIZANT, two registrations for C & Design, one registration for TWO-IN-A-BOX, one registration for THREE-IN-A-BOX, one application for COGNIZANT, one application for C & Design, one application for INTELLISTORE and one application for THE INTELLIGENT STORE in India;

(c)a registration for COGNIZANT in Spain;

(d)one registration for each COGNIZANT and C & Design, one registration for MDM EXPRESS and one registration for MDM-IN-A-BOX, one registration for GOVERNANCE-IN-A-BOX & DESIGN, one
registration for THREE-IN-A-BOX, one registration for TWO-IN-A-BOX, one registration for

INTEGRATED REPORTING IN THE CLOUD, one registration for THE FUTURE OF WORK, one registration for CLOUD360, one registration for MARKETRX, one registration for SURVEYRX, one registration for ICOMP, and one registration for IPLEX in the European Union; and

(e)six registrations and one application for COGNIZANT and three registrations and one registration for TWO-IN-A-BOX in the United States; (b) two registrations for COGNIZANT, one registration for C & Design, one application for COGNIZANT and two applications for C & Design in India; (c) a registration for COGNIZANT in Spain; (d) one registration for each COGNIZANT and C & Design in the European Union; and (e) five registrations and two applications for COGNIZANT and one registration and three applications for C & Design in Malaysia. In addition, as of December 31, 2011, Cognizant Technology Solutions U.S. Corporation, or its predecessors, is the record owner of a total of 294 trademark registrations in 60 countries.

In addition, as of December 31, 2008,2011, Cognizant Technology Solutions U.S. Corporation, or its predecessors, is the record owner of a total of 238294 trademark registrations in 60 countries.

Employees

We finished the year of 20082011 with headcount of approximately 61,700.137,700. We employed approximately 47,000111,600 persons in the Asia Pacific region, approximately 12,00021,800 persons in various locations throughout North America and SouthLatin America and over 2,7004,300 persons in various locations throughout Europe, principally in the United Kingdom. We are not party to any significant collective bargaining agreements. We consider our relations with our employees to be good.

Our future success depends to a significant extent on our ability to attract, train and retain highly skilledhighly-skilled IT development and other professionals. In particular, we need to attract, train and retain project managers, programmers and other senior technical personnel. We believe there is a shortage of, and significant competition for, IT development professionals in the United States, Europe and in India with the advanced technological skills necessary to perform the services we offer. We have an active recruitment program in India, and have developed a recruiting system and database that facilitates the rapid identification of skilled candidates. During the course of the year, we conduct extensive recruiting efforts at premier colleges and technical schools in India. We evaluate candidates based on academic performance, the results of a written aptitude test measuring problem-solving skills and a technical interview. In addition, we have an active lateral recruiting program in North America, Europe and India.India and have established an on-campus recruiting program in North America. A substantial majority of the personnel on most on-site teams and virtually all the personnel staffed on offshore teams is comprised of Indian nationals.

Our senior project managers are hired from leading consulting firms in the United States, Europe and India. Our senior management and most of our project managers have experience working in the United States and Europe. This enhances our ability to attract and retain other professionals with experience in the United States and Europe. We have also adopted a career and education management program to define our employees’ objectives and career plans. We have implemented an intensive orientation and training program to introduce new employees to the Process Space software engineering process, our other technologies and our services.

Our Executive Officers

The following table identifies our current executive officers:

 

Name

 Age 

Capacities in Which Served

  In Current
Position Since
  

Age

  

Capacities in Which Served

  

In Current

Position Since

Lakshmi Narayanan(1)

 55 Vice Chairman of the Board of Directors  2007  58  

Vice Chairman of the Board of Directors

  2007

Francisco D’Souza(2)

 40 President and Chief Executive Officer  2007  43  

Chief Executive Officer

  2007

Gordon Coburn(3)

 45 Chief Financial and Operating Officer, and Treasurer  2007  48  

President

  2012

Ramakrishnan Chandrasekaran(4)

 51 President and Managing Director, Global Delivery  2006

Rajeev Mehta(5)

 42 Chief Operating Officer, Global Client Services  2006

Steven Schwartz(6)

 41 Senior Vice President, General Counsel and Secretary  2007

Karen McLoughlin(4)

  47  

Chief Financial Officer

  2012

Ramakrishnan Chandrasekaran(5)

  54  

Group Chief Executive – Technology and Operations

  2012

Rajeev Mehta(6)

  45  

Group Chief Executive – Industries and Markets

  2012

Malcolm Frank(7)

  45  

Executive Vice President, Strategy and Marketing

  2012

Steven Schwartz(8)

  44  

Senior Vice President, General Counsel and Secretary

  2007

 

(1)Lakshmi Narayanan was appointed Vice Chairman of the Board of Directors, effective January 1, 2007. Mr. Narayanan served as our Chief Executive Officer from December 2003 through December 2006 and as our President from March 1998 through December 2006. Mr. Narayanan joined our Indian subsidiary as Chief Technology Officer in 1994 and was elected President of such subsidiary on January 1, 1996. Prior to joining us, from 1975 to 1994, Mr. Narayanan was the regional head of Tata Consultancy Services, a large consulting and software services company located in India. Mr. Narayanan serves on the board of directors and as the Chairman of the Governance Committee of TVS Capital Funds Limited. Mr. Narayanan holds a Bachelor of Science degree, a Master of Science degree and a Management degree from the Indian Institute of Science.
(2)Francisco D’Souza was appointed President and Chief Executive Officer and became a member of the Board of Directors, effective January 1, 2007. Effective February 6, 2012, Mr. D’Souza ceased serving as our President, at which time Mr. Coburn was appointed to such position. Mr. D’Souza served as our Chief Operating Officer from December 2003 through December 2006. Prior to that, from November 1999 to December 2003, he served as our Senior Vice President, North American Operations and Business Development. From March 1998 to November 1999, he served as our Vice President, North American Operations and Business Development and as our Director-North American Operations and Business Development from June 1997 to March 1998. From January 1996 to June 1997, Mr. D’Souza was engaged as our consultant. From February 1995 to December 1995, Mr. D’Souza was employed as Product Manager at Pilot Software. Between 1992 and 1995, Mr. D’Souza held various marketing, business development and technology management positions as a Management Associate at The Dun & Bradstreet Corporation. While working at The Dun & Bradstreet Corporation, Mr. D’Souza was part of the team that established the software development and maintenance business conducted by us. Mr. D’Souza serves on the Board of Trustees of Carnegie-MellonCarnegie Mellon University, and the Board of Trustees of The New York Hall of Science.Science and the Board of Directors of the U.S.-India Business Council. Mr. D’Souza holds a Bachelor of Business Administration degree from the University of East Asia and a Master of Business Administration degree from Carnegie-MellonCarnegie Mellon University.
(3)

Gordon Coburn was appointed Chief Operating Officer,President of the Company, effective January 1, 2007.February 6, 2012. From March 1998 until February 6, 2012, Mr. Coburn continues to serveserved as ourthe Company’s Chief Financial Officer and Treasurer positions he has held since his election in March 1998.and from January 2007 until February 6, 2012, Mr. Coburn also held the position of Chief Operating Officer. Mr. Coburn also served as ourthe Company’s Executive Vice President from December 2003 through December 2006. From November 1999 to December 2003, he served as our Senior Vice President. He previously was our Vice President from 1996 to November 1999. Mr. Coburn served as Senior Director—Group Finance &and Operations for Cognizant Corporation from November 1996 to December 1997. From 1990 to October 1996, Mr. Coburn held key financial positions with The Dun & Bradstreet Corporation.

Mr. Coburn serves on the board of directors of The Corporate Executive Board Company and TechAmerica. He also served on the board of directors of ICT Group, Inc. and Corporate Executive Board Company.until its acquisition on February 2, 2010. Mr. Coburn holds a Bachelor of Arts degree from Wesleyan University and a Master of Business Administration degree from the Amos Tuck School at Dartmouth College.
(4)

Karen McLoughlin was appointed Chief Financial Officer of the Company, effective February 6, 2012. She previously served as the Company’s Senior Vice President of Finance and Enterprise Transformation, a role she held since January 2010. In such role, Ms. McLoughlin was responsible for the Company’s worldwide financial planning and analysis, enterprise risk management and enterprise transformation functions, including the facilitation and execution of various internal reengineering and transformation initiatives designed to enable the Company’s strategic vision. From August 2008 to January 2010, Ms. McLoughlin served as the Company’s Senior Vice President of Finance, responsible for overseeing the Company’s global financial planning and analysis team and enterprise risk management, and from October 2003 until August 2008, Ms. McLoughlin served as the Company’s Vice President of Global Financial Planning and Analysis. Prior to joining Cognizant in October 2003, Ms. McLoughlin held various positions at Spherion Corporation (“Spherion”) from August 1997 to October 2003 and at Ryder System Inc. (“Ryder”) from July 1994 to August 1997. At both Spherion and Ryder, Ms. McLoughlin held key financial management positions and was involved in strategic planning, the integration of several mergers and acquisitions, financial systems implementations and corporate reorganizations. Prior to joining Ryder, she spent six years in the South Florida Practice of Price Waterhouse (now PricewaterhouseCoopers). Ms. McLoughlin has a Bachelor of Arts degree in Economics from Wellesley College and a Master of Business Administration degree from Columbia University.

(5)Ramakrishnan Chandrasekaran was appointed Group Chief Executive – Technology and Operations, effective February 6, 2012. In this role, Mr. Chandrasekaran is responsible for leading our solutions and delivery teams world-wide. From August 2006 to February 2012, he served as our President and Managing Director, Global Delivery, in August 2006.responsible for leading our global delivery organization, spearheading new solutions, and championing process improvements. Mr. Chandrasekaran served as our Executive Vice President and Managing Director from January 2004 through July 2006. Prior to that, from November 1999 to January 2004, he served as our Senior Vice President responsible for theIndependent Software Vendor, or ISV, relationships, key alliances, capacity growth, process initiatives, business development and offshore delivery. Mr. Chandrasekaran joined us as Assistant Vice President in December 1994, before gettingbeing promoted to Vice President in January 1997. Mr. Chandrasekaran has more than 20 years of experience working in the IT services industry. Prior to joining us, Mr. Chandrasekaran

worked with Tata Consultancy Services. Mr. Chandrasekaran holds a Mechanical Engineering degree and Master of Business Administration degree from the Indian Institute of Management.

(5)(6)Rajeev Mehta was appointed Group Chief Executive – Industries and Markets, effective February 6, 2012. In this role, Mr. Mehta is responsible for leading our industry vertical and geographic market operations on a global basis. From August 2006 to February 2012, he served as our Chief Operating Officer, Global Client Services, in August 2006 and is responsible for our sales, business development and client relationship management organizations. Mr. Mehta, who joined Cognizant in 1997, most recently served as Senior Vice President and General Manager of our Financial Services Business Unit, a position he held from June 2005 to August 2006. From November 2001 to June 2006,2005, he served as our Vice President and General Manager of our Financial Services Business Unit. From January 1998 to November 2001, Mr. Mehta served as our Director of the U.S. Central Region. Mr. Mehta served as our Senior Manager of Business Development from January 1997 to January 1998. Prior to joining Cognizant in 1997, Mr. Mehta was involved in implementing GE Information Services offshore outsourcing program and also held consulting positions at Deloitte & Touche and Andersen Consulting. Mr. Mehta holds a Bachelor of Science degree from the University of Maryland and a Master of Business Administration degree from Carnegie-MellonCarnegie Mellon University.
(6)(7)

Malcolm Frank was appointed Executive Vice President, Strategy and Marketing, effective February 6, 2012. In this role, Mr. Frank is responsible for shaping our corporate strategy and global brand in order to maintain our track record of rapidly growing market and mind share. Mr. Frank served as our Senior Vice President of Strategy and Marketing from August 2005 to February 2012. In both these roles, Mr. Frank’s responsibilities have included, and continue to include, directing all aspects of our corporate marketing

function, including strategy and branding, industry and media relations, corporate communications and corporate marketing. In developing strategy, he works closely with our leadership team to formulate and implement strategies with respect to our services portfolio, vertical industry focus, geographic expansion and competitive differentiation. In addition, Mr. Frank and his team focus on strategies on platforms, capabilities and business models necessary to drive our non-linear growth. From August 2005 until June 2009, Mr. Frank was also responsible for leading our field marketing function. Prior to joining Cognizant in August 2005, Mr. Frank was co-founder, President and Chief Executive Officer of CXO Systems, Inc., an independent software vendor providing dashboard solutions for senior managers, from March 2002 to July 2005. From June 1999 to September 2002, Mr. Frank was the founder, President, Chief Executive Officer and Chairman of Nervewire Inc. (“Nervewire”), a leading management consulting and systems integration firm. Prior to founding Nervewire, Mr. Frank was a co-founder, executive officer, and Senior Vice President at Cambridge Technology Partners, where he ran Worldwide Marketing, Business Development, and several business units, from January 1990 to June 1999. Mr. Frank graduated from Yale University with a degree in Economics.
(8)Steven Schwartz was named Senior Vice President, General Counsel and Secretary in July 2007, having global responsibility for managing Cognizant’s legal function. Mr. Schwartz, who joined Cognizant in 2001, most recently served as Vice President and General Counsel, a position he held from March 2003 to July 2007. From April 2002 to March 2003, he served as our Vice President and Chief Corporate Counsel. From October 2001 to December 2002, he served as our Chief Corporate Counsel. Mr. Schwartz also serves as our Chief Legal Officer. Mr. Schwartz serves on the board of directors of Information Technology Industry Council and Citizen Schools. Mr. Schwartz holds a Bachelor of Business Administration degree from the University of Miami, a Juris Doctor degree from Fordham University School of Law and an L.L.M.a Master of Law (in Taxation) degree from the New York University School of Law.

None of our executive officers are related to any other executive officer or to any of our Directors. Our executive officers are elected annually by the Board of Directors and serve until their successors are duly elected and qualified.

Corporate History

We began our IT development and maintenance services business in early 1994, as an in-house technology development center for The Dun & Bradstreet Corporation and its operating units. In 1996, we, along with certain other entities, were spun-off from The Dun & Bradstreet Corporation to form a new company, Cognizant Corporation. On June 24, 1998, we completed an initial public offering of our Class A common stock. On June 30, 1998, a majority interest in us, and certain other entities were spun-off from Cognizant Corporation to form IMS Health. Subsequently, Cognizant Corporation was renamed Nielsen Media Research, Incorporated.

On January 30, 2003, we filed a tender offer in which IMS Health stockholders could exchange IMS Health shares held by them for our Class B common stock held by IMS Health. On February 13, 2003, IMS Health distributed all of our Class B common stock that IMS Health owned in an exchange offer to its stockholders. On February 21, 2003, pursuant to the terms of our Restated Certificate of Incorporation, all of the shares of Class B common stock automatically converted into shares of Class A common stock. Since February 21, 2003, there have been no outstanding shares of Class B common stock. Effective May 26, 2004, pursuant to the Certificate of Amendment to Restatedour Certificate of Incorporation, there are no authorized shares of Class B common stock.

On April 12, 2004, the Board of Directors declared a conditional two-for-one stock split to be effected by a 100% stock dividend payable on June 17, 2004 to stockholders of record as of May 27, 2004. The stock split was subject to stockholder approval, which was obtained on May 26, 2004 and, as a result, the stock dividend was paid on June 17, 2004 to stockholders of record as of May 27, 2004.

On September 17, 2007, the Board of Directors declared a two-for-one stock split to be effected by a 100% stock dividend paid on October 16, 2007 to stockholders of record as of October 1, 2007.

These stock splits have been reflected in the accompanying consolidated financial statements, and all applicable references as to the number of common shares and per share information were retroactively adjusted. Appropriate adjustments have been made in the exercise price and number of shares subject to stock options.

Stockholder equity accounts were retroactively adjusted to reflect the reclassification of an amount equal to the par value of the increase in issued common shares from the additional paid-in-capital account to the common stock accounts.

Available Information

We make available the following public filings with the Securities and Exchange Commission, or the SEC, free of charge through our website atwww.cognizant.com as soon as reasonably practicable after we electronically file such material with, or furnish such material to, the SEC:

 

our Annual Reports on Form 10-K and any amendments thereto;

our Quarterly Reports on Form 10-Q and any amendments thereto; and

 

our Current Reports on Form 8-K and any amendments thereto.

In addition, we make available our Codecode of Ethicsbusiness conduct and ethics entitled “Cognizant’s Core Values and Standards of Business Conduct” free of charge through our website. We intend to disclose any amendments to, or waivers from, our Codecode of Ethicsbusiness conduct and ethics that are required to be publicly disclosed pursuant to rules of the SEC and the NASDAQ Global Select Market by filing such amendment or waiver with the SEC and posting it on our website.

No information on our Internet website is incorporated by reference into this Form 10-K or any other public filing made by us with the SEC.

Item 1A.Risk Factors

In addition to the risks and uncertainties detailed elsewhere in this Annual Report on Form 10-K, if any of the following risks occur, our business, financial condition, results of operations and financial condition or prospects could be materially adversely affected. In such case, the trading price of our Common Stockcommon stock could decline.

Our global operations are subject to complex risks, some of which might be beyond our control.

We have offices and operations in various countries around the world and provide services to clients globally. In 2011, approximately 78.5% of our revenues were attributable to the North American region, 17.9% were attributable to the European region, and 3.6% were attributable to the rest of the world, primarily the Asia Pacific region. If we are unable to manage the risks of our global operations, including regulatory, economic, political and other uncertainties in India, fluctuations in foreign exchange and inflation rates, international hostilities, terrorism, natural disasters, and multiple legal and regulatory systems, our results of operations could be adversely affected.

A substantial portion of our assets and operations are located in India and we are subject to regulatory, economic, political and politicalother uncertainties in India.

We intend to continue to develop and expand our offshore facilities in India where a majority of our technical professionals are located. While wage costs are lower in India than in the United States and other developed countries for comparably skilled professionals, wages in India are increasinghave historically increased at a faster rate than in the United States and other countries in which couldwe operate. If this trend continues in the future, it would result in our incurring increased costs for our skilled professionals and thereby potentially reduce our operating margins. Also, there is no assurance that, in future periods, competition for skilled professionals will not drive salaries higher in India, thereby resulting in increased costs for our technical professionals and reduced operating margins. In addition, there is intense competition in India for skilled technical professionals and we expect that competition to increase.

India has also recently experienced civil unrest and terrorism and has been involved in conflicts with neighboring countries. In recent years, there have been military confrontations between India and Pakistan that have occurred in the region of Kashmir and along the India-Pakistan border. The potential for hostilities between the two countries has been high in light of tensions related to recent terrorist incidents in India and the unsettled nature of the regional geopolitical environment, including events in and related to Afghanistan and Iraq. If India were to becomebecomes engaged in armed hostilities, particularly if these hostilities wereare protracted or involvedinvolve the threat of or use of weapons of mass destruction, it is likely that our operations would be materially adversely affected. In addition, companies may decline to contract with us for services in light of international terrorist incidents or armed hostilities, even where India is not involved, because of more generalized concerns about relying on a service provider utilizing international resources.resources that may be viewed as less stable than those provided domestically.

In the past, the Indian economy has experienced many of the problems confrontingthat commonly confront the economies of developing countries, including high inflation, erratic gross domestic product growth and shortages of foreign

exchange. The Indian government has exercised, and continues to exercise, significant influence over many aspects of the Indian economy and Indian government actions concerning the economy could have a material adverse effect on private sector entities includinglike us. In the past, the Indian government has provided significant tax incentives and relaxed certain regulatory restrictions in order to encourage foreign investment in specified sectors of the economy, including the software development services industry. Programs that have benefited us include, among others, tax holidays, liberalized import and export duties and preferential rules on foreign investment and repatriation. Notwithstanding these benefits, as noted above, India’s central and state governments remain significantly involved in the Indian economy as regulators. In recent years, the Indian government has introduced non-income related taxes, including the fringe benefit tax and new service taxes, and income-related taxes, including the Minimum Alternative Tax. ATax, or MAT. In addition, a change in government leadership in India or

change in policespolicies of the existing government in India that results in the elimination of any of the benefits realized by us from our Indian operations or the imposition of new taxes applicable to such operations could have a material adverse effect on our business, results of operations and financial condition.

Our revenues are highly dependent on clients primarily located inIn addition, the United States and Europe, as well as on clients concentrated in certain industries, including the financial services industry. Continuingemergence of a widespread health emergency or worsening economic conditions or factors that negatively affect the economic health of the United States, Europe or these industries may adversely affect our business.

Approximately 79.1% of our revenues during the year ended December 31, 2008 were derived from customers located in North America. In the same period, approximately 19.2% of our revenues were derived from customers located in Europe. If the United States or European economy continues to weaken or slow and conditions in the financial markets continue to deteriorate, pricing for our servicespandemic, which may be depressed and our customers may reducemore difficult to prevent or postpone their technology spending significantly, which maycontain in turn lower the demand for our services anda country like India as compared to more developed countries, could create economic or financial disruption that could negatively affect our revenuesrevenue and profitability. Additionally, any prolonged recessionoperations or impair our ability to manage our business in certain parts of the United States and Europe could have an adverse impact on our revenues because a large portion of our revenues are derived from the United States and Europe. In addition, during the year ended December 31, 2008, we earned approximately 45.6% of our revenues from the financial services and insurance industries. The current crisis in the financial services industry and significant consolidation in that industry, or decrease in growth or consolidation in other industry segments on which we focus, may reduce the demand for our services and negatively affect our revenues and profitability.world.

Our international sales and operations are subject to many uncertainties.

Revenues from customers outside North America represented approximately 20.9%21.5% of our revenues for the year ended December 31, 2008 and 17.2% of our revenues for the year ended December 31, 2007.2011. We anticipate that revenues from customers outside North America will continue to account for a material portion of our revenues in the foreseeable future and may increase as we expand our international presence, particularly in Europe.Europe, the Asia Pacific region and the Latin America region. In addition, the majority of our employees, along with our development and our IT developmentdelivery centers, are located in India. As a result, we may be subject to risks inherently associated with international operations, including risks associated with foreign currency exchange rate fluctuations, which may cause volatility in our reported income, and risks associated with the application and imposition of protective legislation and regulations relating to import or export or otherwise resulting from foreign policy or the variability of foreign economic conditions. From time to time, we may engage in hedging transactions to mitigate our risks relating to exchange rate fluctuations. The use of hedging contracts is intended to mitigate or reduce transactional level volatility in the results of our foreign operations, but does not completely eliminate volatility and risk. In addition, use of hedging contracts includes the risk of non-performance by the counterparty. Additional risks associated with international operations include difficulties in enforcing intellectual property and/or contractual rights, the burdens of complying with a wide variety of foreign laws, potentially adverse tax consequences, tariffs, quotas and other barriers and potential difficulties in collecting accounts receivable. In addition, we may face competition in other countries from companies that may have more experience with operations in such countries or with international operations. Additionally, such companies may have long-standing or well-established relationships with local officials and/or desired clients, which may put us at a competitive disadvantage. We may also face difficulties integrating new facilities in different countries into our existing operations, as well as integrating employees that we hire in different countries into our existing corporate culture. Our international expansion plans may not be successful and we may not be able to compete effectively in other countries. There can be no assurance that these and other factors will not impede the success of our international expansion plans, limit our ability to compete effectively in other countries or otherwise have a material adverse effect on our business, results of operations and financial condition.

Our operating results may be adversely affected by fluctuations in the Indian rupee and other foreign currency exchange rates.rates and restrictions on the deployment of cash across our global operations.

Although we report our operating results in U.S. dollars, a portion of our revenues and expenses are denominated in currencies other than the U.S. dollar. Fluctuations in foreign currency exchange rates can have a number of adverse effects on us. Because our consolidated financial statements are presented in U.S. dollars, we must translate revenues, expenses and income, as well as assets and liabilities, into U.S. dollars at exchange rates in effect during or at the end of each reporting period. Therefore, changes in the value of the U.S. dollar against other currencies will affect our revenues, income from operations, other income (expense), net and the value of balance-sheetbalance sheet items originally denominated in other currencies. During the year ended December 31, 2008, the depreciation of the Indian rupee versus the U.S. dollar favorably impacted our operating margins by 119 basis points or 1.19 percentage points as compared to 2007. Additionally, we recorded foreign currency losses of $22.8 million during the year ended December 31, 2008 primarily due to remeasurement of certain balance sheet accounts for movements in foreign currency rates, primarily the strengthening of the U.S. dollar against the British pound, euro and Indian rupee. There is no guarantee that our financial results will not be adversely affected by currency exchange rate fluctuations or that any efforts by us to engage in currency hedging activities wouldwill be effective. In addition, in some countries we could be subject to strict restrictions on the movement of cash and the exchange of foreign currencies, which could limit our ability to use this cashthese funds across our global operations. Finally, as we continue to leverage our global delivery model, more of our expenses are incurred in currencies other than those in which we bill for the related services. An increase in the value of certain currencies, such as the Indian rupee, against the U.S. dollar could increase costs for delivery of services at offshore sites by increasing labor and other costs that are denominated in local currency.

Our operating results may be adversely affected by our use of derivative financial instruments.

We have entered into a series of foreign exchange forward contracts that are designated as cash flow hedges of certain salary payments in India. These contracts are intended to partially offset the impact of the movement of the exchange rates on future operating costs. In addition, we also entered into foreign exchange forward contracts in order to mitigate foreign currency risk on Indian rupee denominated net monetary assets. The hedging strategies that we have implemented, or may in the future implement, to mitigate foreign currency exchange rate risks may not reduce or completely offset our exposure to foreign exchange rate fluctuations and may expose our business to unexpected market, operational and counterparty credit risks. Accordingly, we may incur losses from our use of derivative financial instruments that could have a material adverse effect on our business, results of operations and financial condition.

Our global operations expose us to numerous and sometimes conflicting legal and regulatory requirements, and violations of these regulations could harm our business.

Because we provide services to clients throughout the world, we are subject to numerous, and sometimes conflicting, legal rules on matters as diverse as import/export controls, content requirements, trade restrictions, tariffs, taxation, sanctions, government affairs, internal and disclosure control obligations, data privacy and labor relations. Violations of these laws or regulations in the conduct of our business could result in fines, criminal sanctions against us or our officers, prohibitions on doing business, damage to our reputation and other unintended consequences such as liability for monetary damages, fines and/or criminal prosecution, unfavorable publicity, restrictions on our ability to process information and allegations by our clients that we have not performed our contractual obligations. Due to the varying degrees of development of the legal systems of the countries in which we operate, local laws might be insufficient to protect our rights. Our failure to comply with applicable legal and regulatory requirements could have a material adverse effect on our business, results of operations and financial condition.

In many parts of the world, including countries in which we operate, practices in the local business community might not conform to international business standards and could violate anti-corruption laws or regulations, including the U.S. Foreign Corrupt Practices Act or U.K. Bribery Act, among others. Although we have policies and procedures in place that are designed to promote legal and regulatory compliance, our employees, subcontractors and agents could take actions that violate these policies or procedures or applicable anti-corruption laws or regulations. Violations of these laws or regulations could subject us to criminal or civil enforcement actions, including fines and suspension or disqualification from government contracting or contracting with private entities in certain highly regulated industries, any of which could have a material adverse effect on our business.

International hostilities, terrorist activities, other violence or war, natural disasters, pandemics and infrastructure disruptions, could delay or reduce the number of new service orders we receive and impair our ability to service our customers, thereby adversely affecting our business, financial condition and results of operations.

Hostilities involving the United States and acts of terrorism, violence or war, such as the attacks of September 11, 2001 in the United States, the attacks of July 7, 2005 in the United Kingdom, the attacks of November 26, 2008 and July 13, 2011 in Mumbai, India, and the continuing conflict in Iraq and Afghanistan, natural disasters, global health risks or pandemics or the threat or perceived potential for these events could materially adversely affect our operations and our ability to provide services to our customers. Such events may cause customers to delay their decisions on spending for information technology, consulting, and business and knowledge process outsourcing services and give rise to sudden significant changes in regional and global economic conditions and cycles. These events also pose significant risks to our people and to physical facilities and operations around the world, whether the facilities are ours or those of our clients, which could affect our financial results. By disrupting communications and travel, giving rise to travel restrictions, and increasing the difficulty of obtaining

and retaining highly-skilled and qualified personnel, these events could make it difficult or impossible for us to deliver services to some or all of our clients. As noted above, the majority of our technical professionals are located in India, and the vast majority of our technical professionals in the United States and Europe are Indian nationals who are able to work in the United States and Europe only because they hold current visas and work permits. Travel restrictions could cause us to incur additional unexpected labor costs and expenses or could restrain our ability to retain the skilled professionals we need for our operations. In addition, any extended disruptions of electricity, other public utilities or network services at our facilities, as well as system failures at, or security breaches in, our facilities or systems, could also adversely affect our ability to serve our clients.

Although we continue to believe that we have a strong competitive position in the United States, we continue to increase our efforts to geographically diversify our clients and revenue. Despite our efforts to diversify, hostilities involving the United States, the United Kingdom, India and other countries in which we provide services to our clients, and other acts of terrorism, violence or war, natural disasters, global health risks or pandemics may reduce the demand for our services and negatively affect our revenues and profitability. While we plan and prepare to defend against each of these occurrences, we might be unable to protect our people, facilities and systems against all such occurrences. If these disruptions prevent us from effectively serving our clients, our operating results could be adversely affected.

Anti-outsourcing legislation, if adopted, and negative perceptions associated with offshore outsourcing could adversely affect our business, financial condition and results of operations and impair our ability to service our customers.

The issue of companies outsourcing services to organizations operating in other countries is a topic of political discussion in many countries, including the United States, which is our largest market. For example, measures aimed at limiting or restricting outsourcing by United States companies are periodically considered in the U.S. Congress and in numerous state legislatures to address concerns over the perceived association between offshore outsourcing and the loss of jobs domestically. On August 13, 2010, President Barack Obama signed legislation which imposed additional fees of $2,000 for certain H-1B petitions and $2,250 for certain L-1A and L-1B petitions beginning in August 2010 through September 20, 2014. These fees have now been extended through September 20, 2015. Given the ongoing debate over outsourcing, the introduction and consideration of other restrictive legislation is possible. If enacted, such measures may: broaden existing restrictions on outsourcing by federal and state government agencies and on government contracts with firms that outsource services directly or indirectly, or impact private industry with measures that include, but are not limited to, tax disincentives, fees or penalties, intellectual property transfer restrictions, and new standards that have the effect of restricting the use of certain business and/or work visas. In the event that any of these measures become law, our business, results of operations and financial condition could be adversely affected and our ability to provide services to our customers could be impaired.

In addition, from time to time, there has been publicity about negative experiences associated with offshore outsourcing, such as domestic job loss, and theft and misappropriation of sensitive client data, particularly involving service providers in India. Current or prospective clients may elect to perform certain services themselves or may be discouraged from utilizing global service delivery providers due to negative perceptions that may be associated with using global service delivery models or firms. Any slowdown or reversal of existing industry trends toward global service delivery would seriously harm our ability to compete effectively with competitors that provide the majority of their services from within the country in which our clients operate.

Existing and future legislative and administrative/regulatory policies restricting the performance of business process services from an offshore location in jurisdictions in Europe, the Asia Pacific, or any other region in which we have clients could also have a material adverse effect on our business, results of operations and financial condition. For example, legislation enacted in the United Kingdom, based on the 1977 EC Acquired Rights Directive, has been adopted in some form by many European Union, or EU, countries, and provides that if a company outsources all or part of its business to a service provider or changes its current service provider, the

affected employees of the company or of the previous service provider are entitled to become employees of the new service provider, generally on the same terms and conditions as their original employment. In addition, dismissals of employees who were employed by the company or the previous service provider immediately prior to that transfer are automatically considered unfair dismissals that entitle such employees to compensation. As a result, to avoid unfair dismissal claims, we may have to offer, and become liable for, voluntary redundancy payments to the employees of our clients who outsource business to us in the United Kingdom and other EU countries that have adopted similar laws. These types of policies may materially affect our ability to obtain new business from companies in the United Kingdom and EU and to provide outsourced services to companies in the United Kingdom and EU in a cost-effective manner.

Our growth may be hindered by immigration restrictions.

Our future success continues to depend on our ability to attract and retain employees with technical and project management skills from developing countries, especially India. The ability of foreign nationals to work in the United States and Europe depends on their ability and our ability to obtain the necessary visas and work permits.

The H-1B visa classification enables United States employers to hire certain qualified foreign workers in positions that require an education at least equal to a four-year bachelor degree in the United States in specialty occupations such as IT systems engineering and computer systems analysis. The H-1B visa usually permits an individual to work and live in the United States for a period of up to six years. Under certain limited circumstances, H-1B visa extensions after the six-year period may be available. There is a limit on the number of new H-1B petitions that the United States Citizenship and Immigration Services, or CIS, may approve in any federal fiscal year, and in years in which this limit is reached, we may be unable to obtain H-1B visas necessary to bring foreign employees to the United States. Currently, the limit is 65,000 for holders of United States or United States-equivalent bachelor degrees (the general cap), and an additional 20,000 for holders of advanced degrees from United States post-secondary educational institutions. We began filing H-1B petitions with CIS against the fiscal year (FY) 2012 caps beginning April 1, 2011 for work in H-1B status beginning on October 1, 2011. We also have begun planning for H-1B filings for FY 2013. As part of our advanced planning process, we believe that we have a sufficient number of employees who are permit-ready to meet our anticipated business growth in the current year. In addition, there are strict labor regulations associated with the H-1B visa classification. Larger users of the H-1B visa program face higher legal and regulatory standards, and are often subject to investigations by the Wage and Hour Division of the United States Department of Labor (DOL) and unannounced random site inspections by CIS’s parent agency, the United States Department of Homeland Security (DHS). A finding by DOL, DHS, and/or another governmental agency of willful or substantial failure to comply with existing regulations on the H-1B classification may result in back-pay liability, substantial fines, and/or a ban on future use of the H-1B program and other immigration benefits.

We also regularly transfer foreign professionals to the United States to work on projects at client sites using the L-1 visa classification. Companies abroad are allowed to transfer certain managers and executives through the L-1A visa, and employees with specialized company knowledge through the L-1B visa to related United States companies, such as a parent, subsidiary, affiliate, joint venture, or branch office. We have an approved “Blanket L” petition, under which the corporate relationships of our transferring and receiving entities have been pre-approved by CIS, thus enabling individual L-1 visa applications to be presented directly to a visa-issuing United States consular post abroad rather than undergoing a pre-approval process through CIS in the United States. In recent years, both the United States consular posts in India that review initial L-1 applications and CIS, which adjudicates individual petitions for initial grants and extensions of L-1 visa status, have become increasingly restrictive with respect to this category, particularly the L-1B “specialized knowledge” standard. As a result, the rate of refusals of initial individual L-1 petitions and extensions for Indian nationals has increased. In addition, even where L-1 visas are ultimately granted and issued, security measures undertaken by United States consular posts around the world have delayed or prevented visa issuances. Our inability to bring qualified technical personnel into the United States to staff on-site customer locations would have a material adverse effect on our business, results of operations and financial condition.

Pursuant to the L-1 Visa Reform Act, we must meet a number of restrictions and requirements to obtain L-1 visas for our personnel. For example, all L-1 applicants, including those brought to the United States under a Blanket L Program, must have worked abroad with the related company for one full year in the prior three years. In addition, L-1B “specialized knowledge” visa holders may not be primarily stationed at the work site of another employer if the L-1B visa holder will be principally controlled and supervised by an employer other than the petitioning employer. Finally, L-1B status may not be granted where placement of the L-1B visa holder at a third party site is part of an arrangement to provide labor for the third party, rather than placement at the site in connection with the provision of a product or service involving specialized knowledge specific to the petitioning employer.

We do not place L-1B workers at third party sites where they are under the primary supervision of a different employer, nor do we place L-1B workers at third party sites in an arrangement to provide labor for the third party without providing a service involving our workers’ specialized knowledge. Since implementation of the L-1 Visa Reform Act, we consistently have established this fact to CIS’s satisfaction. However, if CIS and/or the United States Department of State, through its visa-issuing consular posts abroad, decide to interpret these provisions in a very restrictive fashion, this could impair our ability to effectively staff our projects in the United States with personnel from abroad. New guidance governing these and related statutory provisions from CIS is expected in FY 2012, and if such guidance is restrictive in nature, our ability to staff our projects in the United States with personnel from abroad will be impaired.

We also process immigrant visas for lawful permanent residence (green cards) in the United States for employees to fill positions for which there are an insufficient number of able, willing, and qualified United States workers available to fill the positions. Compliance with existing United States immigration and labor laws, or changes in those laws making it more difficult to hire foreign nationals or limiting our ability to successfully obtain permanent residence for our foreign employees in the United States, could require us to incur additional unexpected labor costs and expenses or could restrain our ability to retain the skilled professionals we need for our operations in the United States. Any of these restrictions or limitations on our hiring practices could have a material adverse effect on our business, results of operations and financial condition.

In addition to immigration restrictions in the United States, there are certain restrictions on transferring employees to work in the United Kingdom, where we have experienced significant growth. The United Kingdom currently requires that all employees who are not nationals of European Union countries (plus nationals of Bulgaria and Romania), or EEA nationals, obtain work permission before obtaining a visa/entry clearance to travel to the United Kingdom. European nations such as Hungary, Poland, Lithuania, Slovakia, and the Czech Republic do not have a work permit requirement but employees need to register to work within 30 days of arrival. The United Kingdom has a points-based system under which certain certificates of sponsorship are issued by licensed employer sponsors, provided the employees they seek to employ in the United Kingdom can accumulate a certain number of points based on certain attributes. Where the employee has not worked for a Cognizant group company outside the United Kingdom for at least 6 months, we must carry out a resident labor market test to confirm that the intended role cannot be filled by an EEA national. We are currently an A-rated sponsor and were allocated certificates of sponsorship which we believe are sufficient to meet our current and expected demand for transfers to the United Kingdom. On November 23, 2010, the United Kingdom announced new restrictions to control annual net migration, but allowed for temporary intra-company transfers of employees from outside the European Economic Area for up to five years as long as the employees meet certain compensation requirements.

Immigration and work permit laws and regulations in the United States, the United Kingdom, the EU, Switzerland and other countries are subject to legislative and administrative changes as well as changes in the application of standards and enforcement. Immigration and work permit laws and regulations can be significantly affected by political forces and levels of economic activity. Our international expansion strategy and our business, results of operations, and financial condition may be materially adversely affected if changes in immigration and work permit laws and regulations or the administration or enforcement of such laws or regulations impair our ability to staff projects with professionals who are not citizens of the country where the work is to be performed.

Our revenues are highly dependent on clients primarily located in the United States and Europe, as well as on clients concentrated in certain industries, including the financial services industry. Continuing or worsening economic conditions or factors that negatively affect the economic health of the United States, Europe or these industries may adversely affect our business.

Approximately 78.5% of our revenues during the year ended December 31, 2011 were derived from customers located in North America. In the same period, approximately 17.9% of our revenues were derived from customers located in Europe. If the United States or European economy continues to weaken or slow and conditions in the financial markets continue to deteriorate, pricing for our services may be depressed and our customers may reduce or postpone their technology spending significantly, which may in turn lower the demand for our services and negatively affect our revenues and profitability. Additionally, any prolonged recession in the United States and Europe could have an adverse impact on our revenues because our revenues are primarily derived from the United States and Europe. In addition, during the year ended December 31, 2011, we earned approximately 41.1% of our revenues from the financial services industry, which includes insurance. Deterioration in the financial services industry or significant consolidation in that industry, or a decrease in growth or consolidation in other industry segments on which we focus, may reduce the demand for our services and negatively affect our revenues and profitability. In addition, if we are unable to successfully anticipate changing economic and political conditions affecting the industries and markets in which we operate, we may be unable to effectively plan for or respond to those changes, and our business could be negatively affected.

We face intense competition from other IT service providers.

We operate in intensely competitive industries that experience rapid technological developments, changes in industry standards, and changes in customer requirements. The intensely competitive ITinformation technology, consulting and business process outsourcing professional services market includesmarkets include a large number of participants and isare subject to rapid change. This market includesThese markets include participants from a variety of market segments, including:

 

systems integration firms;

 

contract programming companies;

 

application software companies;

 

Internetinternet solutions providers;

large or traditional consulting companies;

 

professional services groups of computer equipment companies; and

 

infrastructure management and outsourcing companies.

The marketThese markets also includesinclude numerous smaller local competitors in the various geographic markets in which we operate.operate which may be able to provide services and solutions at lower costs or on terms more attractive to clients than we can. Our direct competitors who use the on-site/offshore business model include, among others, Accenture, Capgemini, Computer Sciences Corporation, HCL Technologies, HP Enterprise (formerly Electronic Data Systems), IBM Global Services, Infosys Technologies, Perot Systems (acquired by Dell Inc.), Tata Consultancy Services and Wipro. In addition, manyMany of our competitors have significantly greater financial, technical and marketing resources and greater name recognition. Somerecognition and, therefore, may be better able to compete for new work and skilled professionals. There is a risk that increased competition could put downward pressure on the prices we can charge for our services and on our operating margins. Similarly, if our competitors develop and implement methodologies that yield greater efficiency and productivity, they may be able to offer services similar to ours at lower prices without adversely affecting their profit margins. Even if our offerings address industry and client needs, our competitors may be more successful at selling their services. If we are unable to provide our clients with superior services and solutions at competitive prices or successfully market those services to current and prospective clients, our results of these larger competitors, such as Accenture, Electronic Data Systems (recently acquired by Hewlett-Packard Company) and IBM Global Services, have offshore operations.operations may suffer. Further, a client may choose to use its own internal resources rather than engage an

outside firm to perform the types of services we provide. We cannot assure yoube certain that we will be able to sustain our current levels of profitability or growth asin the face of competitive pressures, including competition for skilled IT developmenttechnology professionals and pricing pressure from competitors employing an on-site/offshore business model, increase.model.

In addition, we may face competition from companies that increase in size or scope as the result of strategic mergers or acquisitions. These transactions may include consolidation activity among hardware manufacturers, software companies and vendors, and service providers. The result of any such vertical integration may be greater integration of products and services that were once offered separately by independent vendors. Our access to such products and services may be reduced as a result of such an industry trend, which could adversely affect our competitive position. These types of events could have a variety of negative effects on our competitive position and our financial results, such as reducing our revenue, increasing our costs, lowering our gross margin percentage, and requiring us to recognize impairments on our assets.

We may not be able to sustain our current level of profitability.

For the year ended December 31, 2008 and the year ended December 31, 2007,2011, we hadreported an operating margin of 18.3% and 17.9%, respectively. Our operating margins have declined from our prior period levels as a result of the adoption on January 1, 2006 of Statement of Financial Accounting Standard (SFAS) No. 123R, “Share-Based Payment,” which requires us to record stock compensation expense for equity-based compensation

awards, primarily stock option grants by us, in our consolidated statement of operations effective January 1, 2006. In addition, effective April 1, 2007, the government in India imposed a fringe benefit tax on the company for the income generated upon the exercise of stock options or vesting of performance stock units and restricted stock units for employees who worked in India during the vesting period for such award. Although we recover the fringe benefit tax from the employee’s proceeds upon sale or vesting of the stock-based compensation award, we are required under U.S. GAAP to record the fringe benefit tax as an operating expense, reducing our profitability, while the recovery of the fringe benefit tax by us from the employee is reported as an addition to additional paid-in capital.18.6%. Our operating margin may decline further if we experience declines in demand and pricing for our services, an increase in our operating costs, including imposition of new non-income related taxes, or due to adverse fluctuations in foreign currency exchange rates. In addition, historically, wages in India are increasinghave increased at a faster rate than in the United States, which could result in us incurring increased costs for technical professionals.States. Additionally, the number and type of equity-based compensation awards and the assumptions used in valuing equity-based compensation awards may change resulting in increased stockstock-based compensation expense and lower margins. Although we have historically been able to partially offset wage increases and foreign currency fluctuations through further leveraging the scale of our operating structure, obtaining price increases, and issuing a lower number of stock options and other equity-basedstock-based compensation awards in proportion to our overall headcount, we cannot assure yoube sure that we will be able to continue to do so in the future.

Our profitability could suffer if we are not able to control our costs or improve our efficiency.

Our ability to control our costs and improve our efficiency affects our profitability. If we are unable to control our costs or improve our efficiency, our profitability could be negatively affected.

Our business will suffer if we fail to develop new services and enhance our existing services in order to keep pace with the rapidly evolving technological environment.

The ITinformation technology, consulting and business process outsourcing professional services market ismarkets are characterized by rapid technological change, evolving industry standards, changing customer preferences and new product and service introductions. Our future success will depend on our ability to develop solutions that keep pace with changes in the IT services market.markets in which we provide services. We cannot assure yoube sure that we will be successful in developing new services addressing evolving technologies onin a timely or cost-effective basismanner or, if these services are developed, that we will be successful in the marketplace. In addition, we cannot assure yoube sure that products, services or technologies developed by others will not render our services non-competitive or obsolete. Our failure to address these developmentsthe demands of the rapidly evolving technological environment could have a material adverse effect on our business, results of operations and financial condition.

Our ability to remain competitive will also depend on our ability to design and implement, in a timely and cost-effective manner, solutions for customers that both leverage their legacy systems and appropriately utilize newer technologies such as cloud-based services, Web 2.0 models, software-as-a-service, and service oriented architectures. Our failure to design and implement solutions in a timely and cost-effective manner could have a material adverse effect on our business, results of operations and financial condition.

We may face difficulties in providing end-to-end business solutions or delivering complex and large projects for our clients that could cause clients to discontinue their work with us, which in turn could harm our business.

We have been expanding the nature and scope of our engagements and have added new service offerings, such as IT consulting, business and knowledge process outsourcing, systems integration and outsourcing of entire portions of IT infrastructure. The success of these service offerings is dependent, in part, upon continued demand for such services by our existing, new and newprospective clients and our ability to meet this demand in a cost-competitive and effective manner. In addition, our ability to effectively offer a wider breadth of end-to-end business solutions depends on our ability to attract existing or new clients to these service offerings. To obtain engagements for such end-to-end solutions, we also are more likely to compete with large, well-established international consulting firms, resulting in increased competition and marketing costs. Accordingly, we cannot be certain that our new service offerings will effectively meet client needs or that we will be able to attract existing and new clients to these service offerings.

The increased breadth of our service offerings may result in larger and more complex projects with our clients. This will require us to establish closer relationships with our clients and a thorough understanding of their operations. Our ability to establish such relationships will depend on a number of factors, including the

proficiency of our IT professionals and our management personnel. Our failure to understand our client requirements or our failure to deliver services whichthat meet the requirements specified by our clients could result in termination of client contracts, and we could be liable to our clients for significant penalties or damages.

Larger projects may involve multiple engagements or stages, and there is a risk that a client may choose not to retain us for additional stages or may cancel or delay additional planned engagements. These terminations, cancellations or delays may result from factors that have little or nothing to do with the quality of our services, such as the business or financial condition of our clients or the economy generally, as opposed to factors related to the quality of our services.generally. Such cancellations or delays make it difficult to plan for project resource requirements, and inaccuracies in such resource planning and allocation may have a negative impact on our profitability.

If our clients are not satisfied with our services, our business could be adversely affected.

Our business model depends in large part on our ability to attract additional work from our base of existing clients. Our business model also depends on our account teams’ ability to develop relationships with our clients that enable us to understand our clients’ needs and deliver solutions and services that are tailored to those needs. If a client is not satisfied with the quality of work performed by us, or with the type of services or solutions delivered, then we could incur additional costs to address the situation, the profitability of that work might be impaired, and the client’s dissatisfaction with our services could damage our ability to obtain additional work from that client. In particular, clients that are not satisfied might seek to terminate existing contracts prior to their scheduled expiration date and could direct future business to our competitors. In addition, negative publicity related to our client services or relationships, regardless of its accuracy, may further damage our business by affecting our ability to compete for new contracts with current and prospective clients.

We rely on a few customers for a large portion of our revenues.

Our top five customers generated approximately 16.3% of our revenues for the year ended December 31, 2011. The volume of work performed for specific customers is likely to vary from year to year, and a major customer in one year may not use our services in a subsequent year. The loss of one of our large customers could have a material adverse effect on our business, results of operations and financial condition.

We generally do not have long-term contracts with our customers and our results of operations could be adversely affected if our clients terminate their contracts with us on short notice.

Consistent with industry practice, we generally do not enter into long-term contracts with our customers. A majority of our contracts can be terminated by our clients with short notice and without significant early termination cost. Terminations may result from factors that are beyond our control and unrelated to our work product or the progress of the project, including the business or financial conditions of the client, changes in ownership or management at our clients, changes in client strategies or the economy or markets generally. When contracts are terminated, we lose the anticipated revenues and might not be able to eliminate our associated costs in a timely manner. Consequently, our profit margins in subsequent periods could be lower than expected. If we are unable to replace the lost revenue with other work on terms we find acceptable or effectively eliminate costs, we may not be able to maintain our level of profitability.

Our results of operations may be affected by the rate of growth in the use of technology in business and the type and level of technology spending by our clients.

Our business depends, in part, upon continued growth in the use of technology in business by our clients and prospective clients andas well as their customers and suppliers. In challenging economic environments, our clients may reduce or defer their spending on new technologies in order to focus on other priorities. At the same time, many companies have already invested substantial resources in their current means of conducting commerce and exchanging information, and they may be reluctant or slow to adopt new approaches that could disrupt existing personnel, processes and infrastructures. If the growth of use of technology usage in business, or our clients’ spending on technology in business, declines, or if we cannot convince our clients or potential clients to embrace new technologytechnological solutions, our results of operations could be adversely affected.

Competition for highly skilled technical personnel is intense and the success of our business depends on our ability to attract and retain highly skilled professionals.

Our future success will depend to a significant extent on our ability to attract, train and retain highly skilled IT development professionals. In particular, we need to attract, train and retain project managers, IT engineers and other senior technical personnel. We believe there is a shortage of, and significant competition for, IT development professionals in the United States, Europe and India with the advanced technological skills necessary to perform the services we offer. We have subcontracted, to a limited extent in the past, and may do so in the future, with other service providers in order to meet our obligations to our customers. Our ability to maintain and renew existing engagements and obtain new business will depend, in large part, on our ability to attract, train and retain technical personnel with the skills that keep pace with continuing changes in information technology, evolving industry standards and changing customer preferences. Further, we must train and manage our growing work force, requiring an increase in the level of responsibility for both existing and new management personnel. We cannot assure you that the management skills and systems currently in place will be adequate or that we will be able to train and assimilate new employees successfully. Our failure to attract, train and retain current or future employees could have a material adverse effect on our business, results of operations and financial condition.

Our growth may be hindered by immigration restrictions.

Our future success will depend on our ability to attract and retain employees with technical and project management skills from developing countries, especially India. The vast majority of our IT professionals in the United States and in Europe are Indian nationals. The ability of Indian nationals to work in the United States and Europe depends on their ability and our ability to obtain the necessary visas and work permits.

The H-1B visa classification enables U.S. employers to hire qualified foreign workers in positions that require an education at least equal to a four-year bachelor degree in the United States in specialty occupations such as IT systems engineering and systems analysis. The H-1B visa usually permits an individual to work and live in the United States for a period of up to six years. Under certain circumstances, H-1B visa extensions after

the six-year period may be available. There is a limit on the number of new H-1B petitions that United States Citizenship and Immigration Services, or CIS, one of the successor agencies to the Immigration and Naturalization Service, may approve in any federal fiscal year, and in years in which this limit is reached, we may be unable to obtain H-1B visas necessary to bring foreign employees to the United States. Currently, the limit is 65,000 for holders of United States or United States-equivalent bachelor degrees (the general cap), and an additional 20,000 for holders of advanced degrees from United States post-secondary educational institutions. For fiscal year 2009, CIS reached its general cap, as well as its cap for United States advanced degree holders on April 8, 2008. We will be able to file H-1B petitions with CIS against the fiscal year 2010 caps beginning April 1, 2009 for work in H-1B status beginning on October 1, 2010. However, as a part of our advanced planning process, we believe that we have sufficient employees visa-ready to meet our anticipated business growth in the current year. In addition, there are strict labor regulations associated with the H-1B visa classification. Larger users of the H-1B visa program are often subject to investigations by the Wage and Hour Division of the United States Department of Labor. A finding by the United States Department of Labor of willful or substantial failure by us to comply with existing regulations on the H-1B classification may result in back-pay liability, substantial fines, and/or a ban on future use of the H-1B program and other immigration benefits. We are currently subject to such an investigation as described in the immediately following risk factor.

We also regularly transfer employees from India to the United States to work on projects and at client sites using the L-1 visa classification. The L-1 visa allows companies abroad to transfer certain managers, executives and employees with specialized company knowledge to related United States companies such as a parent, subsidiary, affiliate, joint venture, or branch office. We have an approved “Blanket L Program,” under which the corporate relationships of our transferring and receiving entities have been pre-approved by CIS, thus enabling individual L-1 visa applications to be presented directly to a visa-issuing United States consular post abroad rather than undergoing the pre-approval process through CIS in the United States. In recent years, both the United States consular posts that review initial L-1 applications and CIS, which adjudicates petitions for initial grants and extensions of L-1 status, have become increasingly restrictive with respect to this category. As a result, the rate of refusals of initial L-1 petitions and of extensions has increased. In addition, even where L-1 visas are ultimately granted and issued, security measures undertaken by United States consular posts around the world have delayed visa issuances. Our inability to bring qualified technical personnel into the United States to staff on-site customer locations would have a material adverse effect on our business, results of operations and financial condition.

On December 8, 2004, President Bush signed the L-1 Visa Reform Act, which was part of the fiscal year 2005 Omnibus Appropriations Act (Public Law 108-447 at Division J, Title IV). This legislation contained several important changes to the laws governing L-1 visa holders. All of the changes took effect on June 8, 2005. Under one provision of the new law, all L-1 applicants, including those brought to the United States under a Blanket L Program, must have worked abroad with the related company for one full year in the prior three years. The provision allowing Blanket L applicants who had worked abroad for the related company for six months during the qualifying three-year period was revoked. In addition, L-1B holders (intracompany transferees with specialized company knowledge) may not be primarily stationed at the work site of another employer if the L-1B holder will be controlled and supervised by an employer other than the petitioning employer. Finally, L-1B status may not be granted where placement of the L-1B visa holder at a third party site is part of an arrangement to provide labor for the third party, rather than placement at the site in connection with the provision of a product or service involving specialized knowledge specific to the petitioning employer.

We do not place L-1B workers at third party sites where they are under the primary supervision of a different employer, nor do we place L-1B workers at third party sites in an arrangement to provide labor for the third party, without providing a service involving our specialized knowledge. Since implementation of the new law, we consistently establish this fact to CIS’s satisfaction. However, if CIS and/or the United States Department of State, through its visa-issuing consular posts abroad, decide to interpret these provisions in a very restrictive fashion, this could impair our ability to staff our projects in the United States with resources from our entities abroad. In addition, CIS has not yet issued regulations governing these statutory provisions. If such

regulations are restrictive in nature, this could impair our ability to staff our projects in the United States with resources from our entities abroad.

We also process immigrant visas for lawful permanent residence for employees to fill positions for which there is an insufficient number of able, willing, and qualified United States workers available to fill the positions. Compliance with existing United States immigration and labor laws, or changes in those laws making it more difficult to hire foreign nationals or limiting our ability to successfully obtain permanent residence for our foreign employees in the United States, could require us to incur additional unexpected labor costs and expenses or could restrain our ability to retain the skilled professionals we need for our operations in the United States. Any of these restrictions or limitations on our hiring practices could have a material adverse effect on our business, results of operations and financial condition.

In addition to immigration restrictions in the United States, there are certain restrictions on transferring employees to work in the United Kingdom, where Cognizant has experienced significant growth. The United Kingdom currently requires that all employees who are not nationals of European Union countries (plus nationals of Bulgaria and Romania) to obtain work permission before obtaining a visa/entry clearance to travel to the United Kingdom. New European nationals such as Hungary, Poland, Lithuania, Slovakia, and the Czech Republic do not have a work permit requirement but need to obtain worker registration within 30 days of arrival. On November 27, 2008 the United Kingdom introduced a points-based system under which certain certificates of sponsorship are issued by licensed employer sponsors, provided the employees they seek to employ in the United Kingdom, can demonstrate that: (1) the employee can accumulate 50 points based on attributes, which include academic qualifications, intended salary and other factors plus 10 points for English language (not necessary where the employee is an Intra Company Transferee) and 10 points for maintenance. Where the employee has not worked for a Cognizant group company outside the UK for at least 6 months, Cognizant will need to carry out a resident labor market test to confirm that the intended role cannot be filled by an EEA national. Cognizant is an A-rated sponsor and was allocated a total of 9,000 certificates of sponsorship. Accordingly, Cognizant anticipates that its certificate of sponsorship allocation is sufficient to meet demand for transfers to the United Kingdom. Further, as the majority of Cognizant employees hold Bachelor or higher level degree qualifications and meet the other points requirements, generally Cognizant can transfer non-EEA nationals to the United Kingdom.

Immigration and work permit laws and regulations in the United States, the United Kingdom, and other countries are subject to legislative and administrative changes as well as changes in the application of standards and enforcement. Immigration and work permit laws and regulations can be significantly affected by political forces and levels of economic activity. Our international expansion strategy and our business, results of operations, and financial condition may be materially adversely affected if changes in immigration and work permit laws and regulations or the administration or enforcement of such laws or regulations impair our ability to staff projects with IT professionals who are not citizens of the country where the work is to be performed.

Our results of operations and business may be affected by an investigation currently being conducted by the Wage and Hour Division of the United States Department of Labor.

There are strict labor regulations associated with the H-1B visa classification. Larger users of the H-1B visa program are often subject to investigations by the Wage and Hour Division of the United States Department of Labor. The Department of Labor is conducting an investigation to determine if we have complied with the elements of the Labor Condition Application(s) (ETA Form 9035) used by us to hire certain H-1B non-immigrant workers. We believe the Department of Labor is primarily focused on whether our employees with H-1B renewals were paid at the appropriate pay level. We believe this investigation will be concluded in the near term. While we believe we have complied with the applicable regulations, an adverse finding by the United States Department of Labor may result in back-pay liability, substantial fines, and/or a ban on future use of the H-1B program and other immigration benefits, which could potentially have a harmful effect on our business and results of operations.

Our global operations expose us to numerous and sometimes conflicting legal and regulatory requirements, and violations of these regulations could harm our business.

Because we provide services to clients throughout the world, we are subject to numerous, and sometimes conflicting, legal rules on matters as diverse as import/export controls, content requirements, trade restrictions, tariffs, taxation, sanctions, government affairs, internal and disclosure control obligations, data privacy and labor relations. Violations of these laws or regulations in the conduct of our business could result in fines, criminal sanctions against us or our officers, prohibitions on doing business and damage to our reputation. Violations of these laws or regulations in connection with the performance of our obligations to our clients also could result in liability for monetary damages, fines and/or criminal prosecution, unfavorable publicity, restrictions on our ability to process information and allegations by our clients that we have not performed our contractual obligations. Due to the varying degrees of development of the legal systems of the countries in which we operate, local laws might be insufficient to protect our rights. Our failure to comply with applicable legal and regulatory requirements could have a material adverse effect on our business, results of operations and financial condition.

Anti-outsourcing legislation, if adopted, could adversely affect our business, financial condition and results of operations and impair our ability to service our customers.

The issue of companies outsourcing services to organizations operating in other countries is a topic of political discussion in many countries, including the United States, which is our largest market. For example, measures aimed at limiting or restricting outsourcing by U.S. companies are under discussion in Congress and in numerous state legislatures to address concerns over the perceived association between offshore outsourcing and the loss of jobs in the United States. While no substantive anti-outsourcing legislation has been introduced to date, given the ongoing debate over this issue, the introduction of such legislation is possible. If introduced, such measures may: (1) broaden restrictions on outsourcing by federal and state government agencies and on government contracts with firms that outsource services directly or indirectly, (2) impact private industry with measures such as tax disincentives or intellectual property transfer restrictions, and/or (3) restrict the use of certain visas. In the event that any of these measures become law, our business, financial condition and results of operations could be adversely affected and our ability to service our customers could be impaired.

In addition, from time to time there has been publicity about negative experiences associated with offshore outsourcing, such as theft and misappropriation of sensitive client data, particularly involving service providers in India. Current or prospective clients may elect to perform certain services themselves or may be discouraged from transferring services from onshore to offshore providers to avoid negative perceptions that may be associated with using an offshore provider. Any slowdown or reversal of existing industry trends toward offshore outsourcing would seriously harm our ability to compete effectively with competitors that provide services from within the country in which our clients operate.

Legislation enacted in certain European jurisdictions and any future legislation in Europe, Japan or any other country in which we have clients restricting the performance of business process services from an offshore location could also have a material adverse effect on our business, results of operations and financial condition. For example, new legislation recently enacted in the United Kingdom, based on the 1977 EC Acquired Rights Directive, has been adopted in some form by many European Union, or EU, countries, and provides that if a company outsources all or part of its business to a service provider or changes its current service provider, the affected employees of the company or of the previous service provider are entitled to become employees of the new service provider, generally on the same terms and conditions as their original employment. In addition, dismissals of employees who were employed by the company or the previous service provider immediately prior to that transfer are automatically considered unfair dismissals that entitle such employees to compensation. As a result, in order to avoid unfair dismissal claims we may have to offer, and become liable for, voluntary redundancy payments to the employees of our clients who outsource business to us in the United Kingdom and other EU countries who have adopted similar laws. This legislation may materially affect our ability to obtain new business from companies in the United Kingdom and EU and to provide outsourced services to companies in the United Kingdom and EU in a cost-effective manner.

Hostilities involving the United States, the United Kingdom, India and other countries in which we provide services to our clients, and other acts of terrorism, violence or war could delay or reduce the number of new service orders we receive and impair our ability to service our customers, thereby adversely affecting our business, financial condition and results of operations.

Hostilities involving the United States and other acts of terrorism, violence or war, such as the attacks of September 11, 2001 in the United States, the attacks of July 7, 2005 in the United Kingdom, the attacks on November 26, 2008 in Mumbai, India, and the continuing conflict in Iraq, could materially adversely affect our operations and our ability to service our customers. Hostilities involving the United States, the United Kingdom, India, and other countries in which we provide services to our clients could cause customers to delay their decisions on IT spending, which could affect our financial results. In addition, acts of terrorism, violence or war could give rise to military or travel disruptions and restrictions affecting our employees. As of December 31, 2008, a majority of our technical professionals were located in India, and the vast majority of our technical professionals in the United States and Europe were Indian nationals who were able to work in the United States and Europe only because they held current visas and work permits. Travel restrictions could cause us to incur additional unexpected labor costs and expenses or could restrain our ability to retain the skilled professionals we need for our operations in the United States and Europe.

Although we continue to believe that we have a strong competitive position in the United States, we continue to increase our efforts to geographically diversify our clients and revenue. Despite our efforts to diversify, hostilities involving the United States, the United Kingdom, India and other countries in which we provide services to our clients, and other acts of terrorism, violence or war may reduce the demand for our services and negatively affect our revenues and profitability.

If we are unable to collect our receivables from, or bill our unbilled services to, our clients, our results of operations and cash flows could be adversely affected.

Our business depends on our ability to successfully obtain payment from our clients of the amounts they owe us for work performed. We evaluate the financial condition of our clients and usually bill and collect on relatively short cycles. We maintain allowances against receivables and unbilled services. Actual losses on client balances could differ from those that we currently anticipate and, as a result, we might need to adjust our allowances. There is no guarantee that we will accurately assess the creditworthiness of our clients. Macroeconomic conditions, such as the continued credit crisis and related turmoil in the global financial system, could also result in financial difficulties, including limited access to the credit markets, insolvency or bankruptcy, for our clients, and, as a result, could cause clients to delay payments to us, request modifications to their payment arrangements that could increase our receivables balance, or default on their payment obligations to us. Timely collection of client balances also depends on our ability to complete our contractual commitments and bill and collect our contracted revenues. If we are unable to meet our contractual requirements, we might experience delays in collection of and/or be unable to collect our client balances, and if this occurs, our results of operations and cash flows could be adversely affected. In addition, if we experience an increase in the time to bill and collect for our services, our cash flows could be adversely affected.

We are investing substantial cash assets in new facilities and physical infrastructure, and our profitability could be reduced if our business does not grow proportionately.

As of December 31, 2008, we hadWe have made and continue to make significant contractual commitments of approximately $55.3 million related to capital expenditures on construction or expansion of our IT development and delivery centers. We may encounter cost overruns or project delays in connection with new facilities. These expansions will likely increase our fixed costs and if we are unable to grow our business and revenues proportionately, our profitability willmay be reduced.

Competition for highly-skilled technical personnel is intense and the success of our business depends on our ability to attract and retain highly-skilled professionals.

Our future success will depend to a significant extent on our ability to attract, train and retain highly-skilled professionals so as to keep our supply of skills and resources in balance with client demand. In particular, we must attract, train and retain appropriate numbers of talented people, including project managers, IT engineers and other senior technical personnel, with diverse skills in order to serve client needs and grow our business. We are particularly dependent on retaining our senior executives and other experienced managers with the skill sets required by our business, and if we are unable to do so, our ability to develop new business and effectively lead our current projects could be jeopardized. Similarly, the profitability of our business model depends on our ability to effectively utilize personnel with the right mix of skills and experience to support our projects. The processes and costs associated with recruiting, training and retaining employees place significant demands on our resources.

We believe there is a shortage of, and significant competition for, professionals with the advanced technological skills necessary to perform the services we offer. We have subcontracted to a limited extent in the past, and may do so in the future, with other service providers in order to meet our obligations to our customers. Our ability to maintain and renew existing engagements and obtain new business will depend, in large part, on our ability to attract, train and retain technical personnel with the skills that keep pace with continuing changes in information technology, evolving industry standards and changing customer preferences. Further, we must train and manage our growing work force, requiring an increase in the level of responsibility for both existing and new management personnel. We cannot guarantee that the management skills and systems currently in place will be adequate or that we will be able to train and assimilate new employees successfully. Our profits and ability to compete for and manage client engagements could be adversely affected if we cannot manage employee hiring and attrition to achieve a stable and efficient workforce structure.

Our ability to operate and compete effectively could be impaired if we lose key personnel or if we cannot attract additional qualified personnel.

Our future performance depends to a significant degree upon the continued service of the key members of our management team, as well as marketing, sales and technical personnel, and our ability to attract and retain new management and other personnel. We do not maintain key man life insurance on any of our executive officers or significant employees. Competition for personnel is intense, and there can be no assurance that we will be able to retain our key employees or that we will be successful in attracting and retaining new personnel in the future. The loss of any one or more of our key personnel or the failure to attract and retain key personnel could have a material adverse effect on our business, results of operations and financial condition.

Restrictions in non-competition agreements with our executive officers may not be enforceable.

WeCurrently we have entered into non-competition agreements with the majority of our executive officers. We cannot assure you,be certain, however, that the restrictions in these agreements prohibiting such executive officers from engaging in competitive activities are enforceable. Further, substantially all of our professional non-executive staff are not covered by agreements that would prohibit them from working for our competitors. If any of our key professional personnel leaves our employment and joins one of our competitors, our business could be adversely affected.

Our earnings may be adversely affected if we change our intent not to repatriate earnings in India.India or if such earnings become subject to U.S. tax on a current basis.

Effective January 1, 2002, pursuant to Accounting Principles Board Opinion No. 23, “Accounting for Income Taxes-Special Areas,”and in accordance with authoritative literature, we no longer accrue incremental U.S. taxes on allour Indian earnings recognized in 2002 and subsequent periodsafter 2001 as these earnings (as well as other foreign earnings for all periods) are considered to be indefinitely reinvested outside of the United States. While we have no plans to do so, events may occur in the future that could effectively force us to change our intent not to repatriate our foreignsuch earnings. If we

change our intent and repatriate such earnings, we will have to accrue the applicable amount of taxes associated with such earnings and pay taxes at a substantially higher rate than our effective income tax rate in 2008.2011. These increased taxes could have a material adverse effect on our business, results of operations and financial condition.

InOur operating results may be negatively impacted by the next year we will loseloss of certain tax benefits provided by India to companies in our industry.industry as well as by proposed tax legislation in India.

Our Indian subsidiaries areCognizant India is primarily export-oriented companies which, under the Indian Income Tax Act of 1961, are entitled to claim tax holidaysand is eligible for a period of ten consecutive years for each Software Technology Park (STP) with respect to export profits for each STP. Substantially all of the earnings of our Indian subsidiaries are attributable to export profits. The majority of our STPs in India are currently entitled to a 100% exemption from Indian income tax. Under current law, these tax holidays will be completely phased out by March 31, 2010. Under current Indian tax law, export profits after March 31, 2010 from our existing STPs will be fully taxable at the Indian statutory rate (33.99% as of December 31, 2008) in effect at such time. If the tax holidays relating to our Indian STPs are not extended or new tax incentives are not introduced that would effectively extend thecertain income tax holiday benefits beyond March 31, 2010, we expect that our effective income tax rate would increase significantly beginning in calendar year 2010.

In anticipation ofgranted by the complete phase out of the tax holidaysIndian government for export activities. These benefits for export activities conducted within Software Technology Parks, or STPs, expired on March 31, 2010,2011, and the income from such activities is now subject to corporate income tax at the current rate of 32.4%, resulting in a significant increase in our effective tax rate for 2011.

In addition to STPs, we expect to continue to locate a portion ofhave constructed our newnewer development centers in areas designated as Special Economic Zones, (SEZs).or SEZs. Development centers operating in SEZs will beare entitled to certain income tax incentives for periods of up to 15 years. TheChanges in Indian government has proposed certain interpretive positions regarding the tax incentives applicable to SEZs. The Indian government has discussed making further changes in thelaws that would reduce or deny SEZ policies which could be adverse to our operations. Certain of our development centers currently operate in SEZs and many of our future planned development centers are likely to operate in SEZs. A change in the Indian government’s policies affecting SEZs in a manner that adversely impacts the incentives for establishing and operating facilities in SEZstax benefits could have a material adverse effect on our business, results of operations and financial condition.

In addition, effective April 1, 2011, all Indian profits, including those generated within SEZs, are subject to the MAT, at the current rate of approximately 20.0%. Any MAT paid is creditable against future corporate income tax, subject to limitations. Currently, we anticipate utilizing our existing MAT balances against future corporate income tax. Our ability to fully do so will depend on possible changes to the Indian tax laws as well as the future financial results of Cognizant India. Our inability to fully utilize our deferred income tax assets related to the MAT could have a material adverse effect on our business, results of operations and financial condition.

Our operating results and financial condition may be negatively impacted by certain tax related matters.

We are subject to income taxes in both the United States and numerous foreign jurisdictions. The provision for income taxes and cash tax liability in the future could be adversely affected by numerous factors including, but not limited to, income before taxes being lower than anticipated in countries with lower statutory tax rates and higher than anticipated in countries with higher statutory tax rates, changes in the valuation of deferred tax assets and liabilities, and changes in tax laws, regulations, accounting principles or interpretations thereof, which could adversely impact our results of operations and financial condition in future periods. In addition, our income tax returns are subject to examination in the jurisdictions in which we operate. We regularly assess the likelihood of adverse outcomes resulting from these examinations to determine the adequacy of our provision for income taxes. An unfavorable outcome of one or more of these examinations may have an adverse effect on our business, results of operations and financial condition.

If our pricing structures do not accurately anticipateare based on inaccurate expectations and assumptions regarding the cost and complexity of performing our work, then our contracts could be unprofitable.

We negotiate pricing terms with our clients utilizing a range of pricing structures and conditions. We predominantly contract to provide services either on a time-and-materials basis or on a fixed-price basis. Our pricing is highly dependent on our internal forecasts and predictions about our projects and the marketplace, which might be based on limited data and could turn out to be inaccurate. If we do not accurately estimate the costs and timing for completing projects, our contracts could prove unprofitable for us or yield lower profit margins than anticipated. We face a number of risks when pricing our contracts, as many of our projects entail the coordination of operations and workforces in multiple locations and utilizing workforces with different skill sets and competencies across geographically distributeddiverse service locations. Our pricing, cost and profit margin estimates for the work that we perform frequently include anticipated long-term cost savings from transformational and other initiatives that we expect to achieve and sustain over the life of the contract. There is a risk that we will underprice our projects, fail to accurately estimate the costs of performing the work or fail to

accurately assess the risks associated with potential contracts. In particular, any increased or unexpected costs, delays or failures to achieve anticipated cost savings, or unexpected risks we encounter in connection with the performance of this work, including those caused by factors outside our control, could make these contracts less profitable or unprofitable, which could have an adverse effect on our profit margin.

In addition, a significant portion of our projects are on a fixed-price basis, subjecting us to the foregoing risks to an even greater extent. Fixed-price contracts accounted for approximately 26.7%31.7% of our revenues for the year ended December 31, 2008.2011. We expect that an increasing number of our future projects will be contracted on a fixed-price basis. In addition to the other risks described in the paragraph above, we bear the risk of cost over-runs and operating cost inflation in connection with projects covered by fixed-price contracts. Our failure to estimate accurately the resources and time required for a fixed-price project, or our failure to complete our contractual obligations within the time frame committed, could have a material adverse effect on our business, results of operations and financial condition.

If we do not continue to improve our operational, financial and other internal controls and systems to manage our rapid growth, our business may suffer and the value of our shareholders’ investment may be harmed.

Our anticipated growth will continue to place significant demands on our management and other resources. Our growth will require us to continue to develop and improve our operational, financial and other internal controls, both in the United States, India and elsewhere. In particular, our continued growth will increase the challenges involved in:

recruiting and retaining sufficiently skilled technical, finance, marketing and management personnel;

adhering to our high quality standards;

maintaining high levels of client satisfaction;

developing and improving our internal administrative infrastructure, particularly our financial, operational, communications and other internal systems; and

preserving our culture, values and entrepreneurial environment.

As part of our growth strategy, we are expanding our operations in Europe, Asia and Latin America. We may not be able to compete effectively in these markets and the cost of entering these markets may be substantially greater than we expect. If we fail to compete effectively in the new markets we enter, or if the cost of entering those markets is substantially greater than we expect, our business, results of operations and financial condition could be adversely affected. In addition, if we cannot compete effectively, we may be required to reconsider our strategy to invest in our international expansion plans and change our intent on the repatriation of our earnings.

We rely on a few customers for a large portion of our revenues.

Our top five customers generated approximately 19.4% of our revenues for the year ended December 31, 2008 and 23.9% of our revenues in the year ended December 31, 2007. The volume of work performed for specific customers is likely to vary from year to year, and a major customer in one year may not use our services in a subsequent year. The loss of one of our large customers could have a material adverse effect on our business, results of operations and financial condition.

We generally do not have long-term contracts with our customers and our results of operations could be adversely affected if our clients terminate their contracts with us on short notice.

Consistent with industry practice, we generally do not enter into long-term contracts with our customers. A majority of our contracts can be terminated by our clients with short notice. As a result, we are substantially exposed to volatility in the market for our services, and may not be able to maintain our level of profitability.

When contracts are terminated, we lose the anticipated revenues and might not be able to eliminate associated costs in a timely manner. Consequently, our profit margins in subsequent periods could be lower than expected. If we are unable to market our services on terms we find acceptable, our financial condition and results of operations could suffer materially.

Our profitability could suffer if we are not able to maintain favorable pricing rates.

Our profit margin, and therefore our profitability, is dependent on the rates we are able to recover for our services. If we are not able to maintain favorable pricing for our services, our profit margin and our profitability could suffer. The rates we are able to recover for our services are affected by a number of factors, including:

 

our clients’ perceptions of our ability to add value through our services;

 

competition;

 

introduction of new services or products by us or our competitors;

 

our competitors’ pricing policies;

 

our ability to accurately estimate, attain and sustain contract revenues, margins and cash flows over increasingly longer contract periods;

 

bid practices of clients and their use of third-party advisors;

 

the use by our competitors and our clients of offshore resources to provide lower-cost service delivery capabilities;

our ability to charge premium prices when justified by market demand or the type of service; and

 

general economic and political conditions.

Our profitability could suffer if we are not able to maintain favorable utilization rates.

The cost of providing our services, including the utilization rate of our professionals, affects our profitability. If we are not able to maintain an appropriate utilization rate for our professionals, our profit margin and our profitability may suffer. Our utilization rates are affected by a number of factors, including:

our ability to efficiently transition employees from completed projects to new assignments;

our ability to hire and assimilate new employees;

our ability to accurately forecast demand for our services and thereby maintain an appropriate headcount in each of our geographies and workforces;

our ability to effectively manage attrition; and

our need to devote time and resources to training, professional development and other non-chargeable activities.

If we do not continue to improve our operational, financial and other internal controls and systems to manage our rapid growth and size or if we are unable to enter, operate and compete effectively in new geographic markets, our business may suffer and the value of our stockholders’ investment in our Company may be harmed.

Our anticipated growth will continue to place significant demands on our management and other resources. Our growth will require us to continue to develop and improve our operational, financial and other internal controls, both in the United States, Europe, India and elsewhere. In particular, our continued growth will increase the challenges involved in:

recruiting, training and retaining technical, finance, marketing and management personnel with the knowledge, skills and experience that our business model requires;

maintaining high levels of client satisfaction;

developing and improving our internal administrative infrastructure, particularly our financial, operational, communications and other internal systems;

preserving our culture, values and entrepreneurial environment; and

effectively managing our personnel and operations and effectively communicating to our personnel worldwide our core values, strategies and goals.

In addition, the increasing size and scope of our operations increase the possibility that a member of our personnel will engage in unlawful or fraudulent activity, breach our contractual obligations, or otherwise expose us to unacceptable business risks, despite our efforts to train our people and maintain internal controls to prevent such instances. If we do not continue to develop and implement the right processes and tools to manage our enterprise, our ability to compete successfully and achieve our business objectives could be impaired.

As part of our growth strategy, we plan to continue expanding our operations in Europe, Asia, the Middle East, and Latin America. We may not be able to compete effectively in these markets and the cost of entering these markets may be substantially greater than we expect. If we fail to compete effectively in the new markets we enter, or if the cost of entering those markets is substantially greater than we expect, our business, results of operations and financial condition could be adversely affected. In addition, if we cannot compete effectively, we may be required to reconsider our strategy to invest in our international expansion plans and change our intent on the repatriation of our earnings.

Our operating results may experience significant quarterly fluctuations.

We historicallyHistorically, we have experienced significant quarterly fluctuations in our revenues and results of operations and expect these fluctuations to continue. Among the factors causing these variations have been:

 

the nature, number, timing, scope and contractual terms of IT development and maintenancethe projects in which we are engaged;

 

delays incurred in the performance of those projects;

 

the accuracy of estimates of resources and time required to complete ongoing projects; and

 

general economic conditions.

In addition, our future revenues, operating margins and profitability may fluctuate as a result of:

 

changes in pricing in response to customer demand and competitive pressures;

 

changes to the financial condition of our clients;

the mix of on-site and offshore staffing;

 

the ratio of fixed-price contracts versus time-and-materials contracts;

employee wage levels and utilization rates;

 

changes in foreign exchange rates, including the Indian rupee versus the U. S.U.S. dollar;

 

the timing of collection of accounts receivable;

 

enactment of new taxes, including fringe benefit taxes in India;

the timing of the exercise of stock-based compensation awards subject to the Indian fringe benefit tax;taxes;

 

changes in domestic and international income tax rates and regulations; and

 

changes to levels and types of stock-based compensation awards and assumptions used to determine the fair value of such awards.

A high percentage of our operating expenses, particularly personnel and rent, are relatively fixed in advance of any particular quarter.period. As a result, unanticipated variations in the number and timing of our projects or in employee wage levels and utilization rates may cause significant variations in our operating results in any particular quarter,period, and could result in losses. Any significant shortfall of revenues in relation to our expectations, any material reduction in utilization rates for our professional staff or variance in the on-site, on-site/offshore staffing mix, an unanticipated termination of a major project, a customer’s decision not to pursue a new project or proceed to succeeding stages of a current project or the completion during a quarter of several major customer projects during a quarter could require us to pay underutilized employees and could therefore have a material adverse effect on our business, results of operations and financial condition.

As a result of these factors, it is possible that in some future periods, our revenues and operating results may be significantly below the expectations of public market analysts and investors. In such an event, the price of our common stock would likely be materially and adversely affected.

Our profitabilityWe could suffer if we are not able to maintain favorable utilization rates.

The cost of providing our services, including the utilization rate of our professionals, affects our profitability. If we are not able to maintain an appropriate utilization rate for our professionals, our profit margin and our profitability may suffer. Our utilization rates are affected by a number of factors, including:

our ability to transition employees from completed projects to new assignments and to hire and assimilate new employees;

our ability to forecast demand for our services and thereby maintain an appropriate headcount in each of our geographies and workforces;

our ability to manage attrition; and

our need to devote time and resources to training, professional development and other non-chargeable activities.

Liability claimsbe held liable for damages causedor our reputation could be damaged by disclosure of confidential information or personal data, security breaches or system failures could have a material adverse effect on our business.failures.

ManyWe are dependent on information technology networks and systems to process, transmit and securely store electronic information and to communicate among our locations around the world and with our clients. Security breaches of this infrastructure could lead to shutdowns or disruptions of our systems and potential unauthorized disclosure of confidential information or data, including personal data. In addition, many of our engagements involve projects that are critical to the operations of our customers’ businesses and provide benefits that are difficult to quantify. The theft and/or unauthorized use or publication of our, or our clients’, confidential information or other proprietary business information as a result of such an incident could adversely affect our competitive position and reduce marketplace acceptance of our services. Any failure in a customer’sthe networks or computer systemsystems used by us or our customers could result in a claim for substantial damages against us and significant reputational harm, regardless of our responsibility for the failure. Although we attempt to limit by contract our liability for damages arising from negligent acts, errors, mistakes or omissions in rendering

our services, we cannot assure you that any contractual limitations on liability will be enforceable in all instances or will otherwise protect us from liability for damages.

In addition, we often have access to or are required to manage, utilize, collect and store sensitive or confidential client or employee data, including nonpublic personal data. As a result, we are subject to numerous U.S. and customer data.foreign jurisdiction laws and regulations designed to protect this information, such as the European Union Directive on Data Protection and various U.S. federal and state laws governing the protection of health or other individually identifiable information. If any person, including any of our employees, penetrates our network securitynegligently disregards or intentionally breaches controls or procedures with which we are responsible for complying with respect to such data or otherwise mismanages or misappropriates sensitivethat data, or if unauthorized access to or disclosure of data in our possession or control occurs, we could be subject to significant liability to our clients or our clients’ customers for breaching contractual confidentiality and security provisions or privacy laws, as well as liability and penalties in connection with any violation of applicable privacy laws. laws and/or criminal prosecution.

Unauthorized disclosure of sensitive or confidential client and customeror employee data, whether through breach of our computer systems, systems failure, employee negligence, fraud or misappropriation, or otherwise, could damage our reputation and cause us to lose clients. Similarly, unauthorized access to or through our information systems and networks or those we develop or manage for our clients, whether by our employees or third parties, could result in negative publicity, legal liability and damage to our reputation.

Although we have general liability insurance coverage, including coverage for errors or omissions, there can be no assurance that coverage will continue to be available on reasonable terms or will be sufficient in amount to cover one or more large claims, or that the insurer will not disclaim coverage as to any future claim. The successful assertion of one or more large claims against us that exceed available insurance coverage or changes in our insurance policies, including premium increases or the imposition of large deductible or co-insurance requirements, could have a material adverse effect on our business, results of operations and financial condition.

We mayOur business could be negatively affected if we incur legal liability, including with respect to our contractual obligations, in connection with providing our solutions and services.

If we fail to meet our contractual obligations or otherwise breach obligations to our clients, we could be subject to legacy Dun & Bradstreet liabilitieslegal liability. We may enter into non-standard agreements because we perceive an important economic opportunity by doing so or because our personnel did not adequately adhere to our guidelines. In addition, the contracting practices of our competitors may cause contract terms and conditions that are unfavorable to us to become standard in the marketplace. If we cannot or do not perform our obligations, we could have an adverse effectface legal liability and our contracts might not always protect us adequately through limitations on the scope and/or amount of our resultspotential liability. If we cannot, or do not, meet our contractual obligations to provide solutions and services, and if our exposure is not adequately limited through the enforceable terms of operationsour agreements, we might face significant legal liability and financial condition.our business could be adversely affected.

In 1996, The Dun & Bradstreet Corporation split itselfthe normal course of business and in conjunction with certain client engagements, we have entered into three separate companies: The Dun & Bradstreet Corporation, Cognizant Corporation and ACNielsen Corporation. In connection with the split-up transaction, The Dun & Bradstreet Corporation, Cognizant Corporation (renamed Nielsen Media Research), ofcontractual arrangements through which we were once a part, and ACNielsen Corporation (now a subsidiary of The Nielsen Company) entered into a distribution agreement. In the 1996 distribution agreement, each party assumed the liabilities relating to the businesses allocated to it and agreedmay be obligated to indemnify theclients or other parties and their subsidiaries against those liabilities and certain other matters. The 1996 distribution agreement also prohibited each party thereto from distributing to its stockholders anywith whom we conduct business allocated to it unless the distributed business delivered undertakings agreeing to be jointly and severally liable to the other parties under the 1996 distribution agreement for the liabilities of the distributing parent company under the 1996 distribution agreement. IMS Health made such undertaking when it was spun off by Nielsen Media Research in 1998 and, accordingly, IMS Health and Nielsen Media Research are jointly and severally liable to R.H. Donnelly and ACNielsen for Cognizant Corporation obligations under the terms of the 1996 distribution agreement. IMS Health obtained similar undertakings from us as a condition to the distribution of our shares in the exchange offer pursuant to which IMS Health distributed all of our Class B common stock that IMS Health owned to its stockholders on February 13, 2003. IMS Health procured similar undertakings from us to Nielsen Media Research and Synavant Inc. with respect to liabilities allocatedcertain matters. These arrangements can include provisions whereby we agree to IMS Health in connectionhold the indemnified party and certain of their affiliated entities harmless with Nielsen Media Research’s spin-offrespect to third-party claims related to such matters as our breach of IMS Health and IMS Health’s spin-off of Synavant Inc. In connection with the exchange offer, we gave these undertakings and, as a result, we may be subject to claims in the future in relation to legacy liabilities.

Claims have arisen in the past and may arise in the future under the 1996 distribution agreementcertain representations or the distribution agreements relating to Nielsen Media Research’s spin-off of IMS Health and IMS Health’s spin-off of Synavant Inc., in which case we may be jointly and severally liable for any losses suffered by the parties entitled to indemnification. IMS Health has agreed to indemnify us for any and all liabilities that arisecovenants, or out of our undertakingsintellectual property infringement, our gross negligence or willful misconduct or certain other claims made against certain parties. Payments by us under any of these arrangements are generally conditioned on the client making a claim and providing us with full control over the defense and settlement of such claim. It is not possible to be jointlydetermine the maximum potential amount under these indemnification agreements due to the unique facts and severally liablecircumstances involved in each particular agreement. Historically, we have not made payments under these indemnification agreements so they have not had any impact on our operating results, financial position, or cash flows. However, if events arise requiring us to make payment for these liabilities, but if for any reason IMS Health does not perform on their indemnification obligation, these liabilitiesclaims under our indemnification obligations in contracts we have entered, such payments could have a material adverse effectimpact on our operating results, financial conditionposition, and resultscash flows.

We could incur liability or our reputation could be damaged if our provision of operations.services and solutions to our clients contributes to our clients’ internal control deficiencies.

Our clients may perform audits or require us to perform audits and provide audit reports with respect to the controls and procedures that we use in the performance of services for such clients, especially when we process data belonging to them. Our ability to acquire new clients and retain existing clients may be adversely affected and our reputation could be harmed if we receive a qualified opinion, or if we cannot obtain an unqualified opinion, with respect to our controls and procedures in connection with any such audit in a timely manner. Additionally, we could incur liability if our controls and procedures, or the controls and procedures we manage for a client, were to result in internal controls failures or impair our client’s ability to comply with its own internal control requirements.

If we are unableWe may not be able to enforce or protect our intellectual property rights, which may harm our business may be adversely affected.ability to compete and harm our business.

Our future success will depend, in part, on our ability to protect our proprietary methodologies and other valuable intellectual property. We presently hold no patents or registered copyrights, andcopyrights. We rely upon a combination of copyright and trade secret laws, non-disclosure and other contractual arrangements and various security measures to protect our intellectual property rights. Existing laws of some countries in which we provide services or solutions, such as China, might offer only limited protection of our intellectual property rights. India is a member of the Berne Convention, and has agreed to recognize protections on copyrights conferred under the laws of foreign countries, including the laws of the United States. We believe that laws, rules, regulations and treaties in effect in the United States, India and other countries in which we operate are adequate to protect us from misappropriation or unauthorized use of our copyrights.intellectual property. However, there can be no assurance that these laws will not change and, in particular, that the laws of India or the United States will not change in ways that may prevent or restrict the transfer of software components, libraries and toolsets from India toand other technology or data we use in the United States or fromperformance of our services among the United States to India.countries in which we operate and provide services. There can be no assurance that the steps we have taken to protect our intellectual property rights will be adequate to deter misappropriation of any of our intellectual property, or that we will be able to detect unauthorized use and take appropriate steps to enforce our rights. Enforcing our rights might also require considerable time, money and oversight. Unauthorized use of our intellectual property may result in development of technology, products or services that compete with our products and services and unauthorized parties may infringe upon or misappropriate our products, services or proprietary information. If we are unable to protect our intellectual property, our business may be adversely affected.

Depending on the circumstances, we might need to grant a specific client greater rights in intellectual property developed or used in connection with a contract than we generally do. In certain situations, we might forego all rights to the use of intellectual property we create and intend to reuse across multiple client engagements, which would limit our ability to reuse that intellectual property for other clients. Any limitation on our ability to provide a service or solution could cause us to lose revenue-generating opportunities and require us to incur additional expenses to develop new or modified solutions for future projects.

Our ability to enforce our software license agreements, service agreements, and other intellectual property rights is subject to general litigation risks, as well as uncertainty as to the enforceability of our intellectual property rights in various countries. To the extent that we seek to enforce our rights, we could be subject to claims that an intellectual property right is invalid, otherwise not enforceable, or is licensed to the party against whom we are pursuing a claim. In addition, our assertion of intellectual property rights often results in the other party seeking to assert alleged intellectual property rights or assert other claims against us, which could harm our business. If we are not successful in defending these claims in litigation, we may not be able to sell or license a particular service or solution due to an injunction, or we may have to pay damages that could, in turn, harm our results of operations. In addition, governments may adopt regulations, or courts may render decisions, requiring compulsory licensing of intellectual property to others, or governments may require that products meet specified standards that serve to favor local companies. Our inability to enforce our intellectual property rights under these circumstances may harm our competitive position and our business.

Our services or solutions could infringe upon the intellectual property rights of others orand we might lose our abilitymay be subject to utilize theclaims of infringement of third-party intellectual property of others.rights.

We cannot be sure that our services and solutions, or the solutions of others that we offer to our clients, do not infringe on the intellectual property rights of thirdothers. Third parties and we could have infringement claims assertedmay assert against us or against our clients. Thesecustomers claims alleging infringement of patent, copyright, trademark, or other intellectual property rights to technologies or services that are important to our business. Infringement claims could harm our reputation, cost us money and prevent us from offering some services or solutions. In a number of our contracts, we have agreedgenerally agree to indemnify our clients for any expenses or liabilities resulting from claimed infringementsour infringement of the intellectual property rights of third parties. In some instances, the amount of our liability under these indemnities could be greater thansubstantial. Any claims that our products,

services or processes infringe the revenuesintellectual property rights of others, regardless of the merit or resolution of such claims, may cause us to incur significant costs in defending and resolving such claims, and may divert the efforts and attention of our management and technical personnel from our business. In addition, as result of such intellectual property infringement claims, we receivecould be required or otherwise decide that it is appropriate to:

pay third-party infringement claims;

discontinue using, licensing, or selling particular products subject to infringement claims;

discontinue using the technology or processes subject to infringement claims;

develop other technology not subject to infringement claims, which could be costly or may not be possible; and/or

license technology from the client. Any claims or litigationthird party claiming infringement, which license may not be available on commercially reasonable terms.

The occurrence of any of the foregoing could result in this area, whether we ultimately win or lose, could be time-consuming and costly, injure our reputationunexpected expenses or require us to enter into royaltyrecognize an impairment of our assets, which would reduce the value of our assets and increase expenses. In addition, if we alter or licensing arrangements. We might notdiscontinue our offering of affected items or services, our revenue could be able to enter into these royalty or licensing arrangements on acceptable terms.harmed. If a claim of infringement were successful against us or our clients, an injunction might be ordered against our client or our own services or operations, causing further damages.

We expect that the risk of infringement claims against us will increase if our competitors are able to obtain patents for software products and methods, technological solutions, and processes. We may be subject to intellectual property infringement claims from certain individuals and companies who have acquired patent portfolios for the primary purpose of asserting such claims against other companies. The risk of infringement claims against us may also increase as we continue to develop and license our intellectual property to our clients and other third parties. Any infringement claim or litigation against us could have a material adverse effect on our business, results of operations and financial condition.

We might lose our ability to utilize the intellectual property of others, which could harm our business.

We could lose our ability, or be unable to secure the right, to utilize the intellectual property of others. Third-party suppliers of software, hardware or other intellectual assets could be unwilling to permit us to use their intellectual property and this could impede or disrupt use of their products or services by us and our clients. If our ability to provide services and solutions to our clients is impaired as a result of any such denial, our operating results could be adversely affected.

We may not be unableable to successfully acquire target companies or integrate acquired companies or technologies successfullyinto our company, and we may bebecome subject to certain liabilities assumed or incurred in connection with our acquisitions that could harm our operating results.

If we are unable to complete the number and kind of acquisitions for which we plan, or if we are inefficient or unsuccessful at integrating any acquired businesses into our operations, we may not be able to achieve our planned rates of growth or improve our market share, profitability or competitive position in specific markets or services. We believe that opportunities exist in the fragmented IT services marketexpect to expand our business through selectivecontinue pursuing strategic acquisitions and joint ventures. We believe that acquisition and joint venture candidates may enable usopportunities designed to enhance our capabilities, expand our capacity and geographic presence especially in the European market,and/or enter new technology areas or expand our capacity.areas. We cannot assure youpredict or guarantee that we will successfully identify suitable acquisition candidates available for sale at reasonable prices,or consummate any acquisition or joint venture. We may need to divert and/or dedicate management and other resources to complete the transactions. Once we have consummated an acquisition transaction or entered into a joint venture or successfullytransaction, we may not be able to integrate anythe acquired business or joint venture (and personnel) into our operations. Further, acquisitionsoperations, recognize anticipated efficiencies and/or benefits, realize our strategic objectives or achieve the desired financial and operating results, in each case, both generally and as a result of our unique organizational

structure. Acquisitions and joint ventures involve a number of special risks, including diversion of management’s attention, failure to retain key personnel unanticipated eventsand the potential assumption or

circumstances and legal incurrence of liabilities some and/or all of which could have a material adverse effect on our business, results of operations and financial condition. We may finance any future acquisitions with cash, debt financing, the issuance of equity securities or a combination of the foregoing. We cannot assure you that we will be able to arrange adequate financing on acceptable terms. In addition, acquisitions financed with the issuance of our equity securities could be dilutive.obligations.

Although we conduct due diligence in connection with each of our acquisitions, there may be liabilities that we fail to discover, or that we inadequately assess in our due diligence efforts.efforts or that are not properly disclosed to us. In particular, to the extent that any acquired businesses orbusiness (or any properties thereof) (i) failed to comply with or otherwise violated applicable laws or regulations, or(ii) failed to fulfill their contractual obligations to customers or (iii) incurred material liabilities or obligations to customers that are not identified during the diligence process, we, as the successor owner, may be financially responsible for these violations, failures and failuresliabilities and may suffer financial and/or reputational harm or otherwise be adversely affected. While we generally require the selling party to indemnify us for any and all liabilities associated with such liabilities, if for any reason the seller does not perform their indemnification obligation, we may be held responsible for such liabilities. In addition, as part of an acquisition, we may assume responsibilities and obligations of the acquired business pursuant to the terms and conditions of services agreements entered by the acquired entity that are not consistent with the terms and conditions that we typically accept and require. Although we attempt to structure acquisitions in such a manner as to minimize our exposure to, among other things, the liability that could arise from such contractual commitments,factors and conditions contemplated by the foregoing two sentences (including through indemnification protection), we cannot assure youpredict or guarantee that any of our efforts to minimize the liability will be effective in all instances or will otherwise protect us from liability for damages under such agreements.liability. The discovery of any material liabilities associated with our acquisitions for which we are unable to receiverecover indemnification foramounts could harm our operating results.

System failure or disruptions in telecommunicationscommunications could disrupt our business and result in lost customers and curtailed operations which would reduce our revenue and profitability.

To deliver our services to our customers, we must maintain a high speed network of satellite, fiber optic and land lines and active voice and data communications 24twenty-four hours a day between our main operating offices in Chennai, our other IT development and delivery centers and the offices of our customers worldwide. Although we maintain redundancy facilities and satellite communications links, any systems failure or a significant lapse in our ability to transmit voice and data through satellite and telephone communications could result in lost customers and curtailed operations which would reduce our revenue and profitability.

Consolidation in the industries that we serve could adversely affect our business.

Companies in the industries that we serve may seek to achieve economies of scale and other synergies by combining with or acquiring other companies. If two or more of our current clients merge or consolidate and combine their operations, it may decrease the amount of work that we perform for these clients. If one of our current clients merges or consolidates with a company that relies on another provider for its consulting, systems integration and technology, or outsourcing services, we may lose work from that client or lose the opportunity to gain additional work. The increased market power of larger companies could also increase pricing and competitive pressures on us. Any of these possible results of industry consolidation could adversely affect our business.

Our ability to attract and retain business may depend on our reputation in the marketplace.

Our services are marketed to clients and prospective clients based on a number of factors. Since many of our specific client engagements involve unique services and solutions, our corporate reputation is a significant factor in our clients’ evaluation of whether to engage our services. We believe the Cognizant brand name and our reputation are important corporate assets that help distinguish our services from those of our competitors and also contribute to our efforts to recruit and retain talented employees. However, our corporate reputation is potentially susceptible to damage by actions or statements made by current or former clients, competitors, vendors, adversaries in legal proceedings, government regulators, as well as members of the investment community and the media. There is a risk that negative information about our company, even if based on false rumor or misunderstanding, could adversely affect our business. In particular, damage to our reputation could be difficult and time-consuming to repair, could make potential or existing clients reluctant to select us for new engagements, resulting in a loss of business, and could adversely affect our recruitment and retention efforts.

Damage to our reputation could also reduce the value and effectiveness of the Cognizant brand name and could reduce investor confidence in us, adversely affecting our share price.

Provisions in our charter, by-laws and stockholders’ rights plan and provisions under Delaware law may discourage unsolicited takeover proposals.

Provisions in our charter and by-laws, each as amended, our stockholders’ rights plan and Delaware General Corporate Law, or DGCL, may have the effect of deterring unsolicited takeover proposals or delaying or preventing changes in our control or management, including transactions in which stockholders might otherwise receive a premium for their shares over then currentthen-current market prices. In addition, these documents and provisions may limit the ability of stockholders to approve transactions that they may deem to be in their best interests. Our board of directors has the authority, without further action by the stockholders, to fix the rights and preferences, and issue shares of preferred stock. Our charter provides for a classified board of directors, which will prevent a change of control of our board of directors at a single meeting of stockholders. The prohibition of our stockholders’ ability to act by written consent and to call a special meeting will delay stockholder actions until annual meetings or until a special meeting is called by our chairman or chief executive officer or our board of directors. The supermajority-voting requirement for specified amendments to our charter and by-laws allows a minority of our stockholders to block those amendments. The DGCL also contains provisions preventing stockholders from engaging in business combinations with us, subject to certain exceptions. These provisions could also discourage bids for our common stock at a premium as well as create a depressive effect on the market price of the shares of our common stock.

Compliance with newNew and changing corporate governance and public disclosure requirements addsadd uncertainty to our compliance policies and increases our costs of compliance.

Changing laws, regulations and standards relating to accounting, corporate governance and public disclosure, including the Sarbanes-Oxley Act of 2002, other SEC regulations, and the NASDAQ Global Select Market rules, are creating uncertainty for companies like ours. These laws, regulations and standards may lack specificity and are subject to varying interpretations. Their application in practice may evolve over time, as new guidance is provided by regulatory and governing bodies. This could result in continuing uncertainty regarding compliance matters and higher costs of compliance as a result of ongoing revisions to such corporate governance standards.

In particular, our efforts to comply with Section 404 of the Sarbanes-Oxley Act of 2002 and the related regulations regarding our required assessment of our internal controls over financial reporting and our external auditors’ audit of that assessment requires the commitment of significant financial and managerial resources. We consistently assess the adequacy of our internal controls over financial reporting, remediate any control deficiencies that may be identified, and validate through testing that our controls are functioning as documented. While we do not anticipate any material weaknesses, the inability of management and our independent auditor to provide us with an unqualified report as to the adequacy and effectiveness, respectively, of our internal controls over financial reporting for future year ends could result in adverse consequences to us, including, but not limited to, a loss of investor confidence in the reliability of our financial statements, which could cause the market price of our stock to decline.

We are committed to maintaining high standards of corporate governance and public disclosure, and our efforts to comply with evolving laws, regulations and standards in this regard have resulted in, and are likely to continue to result in, increased general and administrative expenses and a diversion of management time and attention from revenue-generating activities to compliance activities. In addition, the laws, regulations and standards regarding corporate governance may make it more difficult for us to obtain director and officer liability insurance. Further, our board members, chief executive officer and chief financial officer could face an increased risk of personal liability in connection with their performance of duties. As a result, we may face difficulties attracting and retaining qualified board members and executive officers, which could harm our business. If we fail to comply with new or changed laws, regulations or standards of corporate governance, our business and reputation may be harmed.

Our share price could be adversely affected if we are unable to maintain effective internal controls.

The accuracy of our financial reporting is dependent on the effectiveness of our internal controls. We are required to provide a report from management to our stockholders on our internal control over financial reporting that includes an assessment of the effectiveness of these controls. Internal control over financial reporting has inherent limitations, including human error, the possibility that controls could be circumvented or become inadequate because of changed conditions, and fraud. Because of these inherent limitations, internal control over financial reporting might not prevent or detect all misstatements or fraud. If we cannot maintain and execute adequate internal control over financial reporting or implement required new or improved controls to ensure the reliability of the financial reporting and preparation of our financial statements for external use, we could suffer harm to our reputation, fail to meet our public reporting requirements on a timely basis, or be unable to properly report on our business and the results of our operations, and the market price of our securities could be materially adversely affected.

We are exposed to credit risk and fluctuations in the market values of our investment portfolio.

Recent turmoil in the financial markets has adversely affected economic activity in the United States and other regions of the world in which we do business. We believe that based on our current cash, cash equivalents and marketable securitiesinvestment balances and expected operating cash flows, the current lack of liquidity in the credit markets will not have a material impact on our liquidity, cash flow or financial flexibility. Continued deterioration of the credit and capital markets could result in volatility of our investment earnings and impairments to our investment portfolio, which could negatively impact our financial condition and reported income. The continued decline in economic activity could adversely affect the ability of counterparties to certain financial instruments such as marketable securities and derivatives to meet their obligations to us.

Funds associated with auction-rate securities that we hold as investments may not be liquid or accessible for in excess of 12 months and our auction-rate securities may decline in value.

As of December 31, 2008, our short-term and long-term investments totaled $189.2 million and included $5.9 million in short-term and $133.5 million in long-term of AAA-rated auction-rate municipal debt securities that are collateralized by debt obligations supported by student loans, substantially backed by the Federal Family Education Loan Program (FFELP). In addition, the remainder of our long-term investments included an asset of $28.2 million related to the UBS Right discussed below. Since February 14, 2008, auctions failed for all the

auction-rate securities still in our portfolio as of December 31, 2008. We believe that the failed auctions experienced to date are not a result of the deterioration of the underlying credit quality of the securities and we continue to earn and receive interest on the auction-rate municipal debt securities at a pre-determined formula with spreads tied to particular interest rate indexes. All of the auction-rate municipal debt securities held by us are callable by the issuer at par. In November 2008, we accepted an offer from UBS AG (UBS) to sell to UBS, at par value ($168.5 million), our auction-rate municipal debt securities at any time during an exercise period from June 30, 2010 to July 2, 2012, which we refer to as the UBS Right. In accepting the UBS Right, we granted UBS the authority to purchase these auction-rate municipal debt securities or sell them on our behalf at par any time after the execution of the UBS Right through July 2, 2012. The offer is non-transferable. UBS’s inability to perform under the UBS Right and the lack of liquidity for auction-rate municipal debt securities in the financial markets could have a material adverse effect on our financial condition and results of operations.

Our stock price continues to be volatile.

Our stock has at times experienced substantial price volatility as a result of variations between our actual and anticipated financial results, announcements by us and our competitors, projections or speculation about our business or that of our competitors by the media or investment analysts or uncertainty about current global economic conditions. The stock market, as a whole, also has experienced extreme price and volume fluctuations that have affected the market price of many technology companies in ways that may have been unrelated to these companies’ operating performance. Furthermore, we believe our stock price reflectsshould reflect future growth and profitability expectations. Ifexpectations and, if we fail to meet these expectations, our stock price may significantly decline.

 

Item 1B.1B. Unresolved Staff Comments.Comments

None.

Item 2.2. Properties

To support our planned growth, we are continually expanding our IT development and delivery center capacity through the construction of new facilities, supplemented by additional leasing of non-owned facilities. Below is a summary of IT development and delivery facilities in India, China and Chinathe Philippines and our executive office in Teaneck, New Jersey.Jersey as of December 31, 2011.

 

Location

  Number of
Locations
  Square Footage
Leased
  Square Footage
Owned
  Total Square
Footage
  Number of
Locations
   Square Footage
Leased
   Square Footage
Owned
   Total Square
Footage
 

IT Development Facilities:

        

Development and Delivery Facilities:

        

India:

                

Chennai

  12  1,428,580  1,520,486  2,949,066   11     1,800,185     5,041,307     6,841,492  

Pune

   6     1,469,964     343,703     1,813,667  

Hyderabad

   7     1,654,782     —       1,654,782  

Kolkata

   6     681,203     827,727     1,508,930  

Bangalore

  5  1,046,592  225,000  1,271,592   5     994,667     225,000     1,219,667  

Pune

  7  895,132  343,703  1,238,835

Kolkata

  4  454,887  190,182  645,069

Hyderabad

  3  550,655  —    550,655

Coimbatore

  3  192,178  —    192,178   3     173,641     725,611     899,252  

Mumbai

   3     279,940     —       279,940  

Cochin

  1  73,800  —    73,800   2     204,326     —       204,326  

Mumbai

  2  196,515  —    196,515

Gurgaon

  3  77,726  —    77,726   4     107,726     —       107,726  

Mangalore

   1     42,210     —       42,210  

Shanghai, China

  3  99,055  —    99,055   3     100,500     —       100,500  

Manila, the Philippines

   2     114,371     —       114,371  
              

 

   

 

   

 

   

 

 

Total

  43  5,015,120  2,279,371  7,294,491   53     7,623,515     7,163,348     14,786,863  
              

 

   

 

   

 

   

 

 

Executive Office:

                

Teaneck

  1  42,521  —    42,521   1     96,107     —       96,107  
              

 

   

 

   

 

   

 

 

We operate out of our Teaneck, New Jersey headquarters and our regional and international offices. We have business development offices located in the following cities:metropolitan areas including in North and Latin America: Atlanta (GA), Boston (MA), Bridgewater (NJ),

Buenos Aires, Chicago (IL), Dallas (TX), Los Angeles (CA), Minneapolis (MN), Norwalk (CT), Phoenix (AZ), San Francisco (CA), Teaneck (NJ)Sao Paulo, Seattle (WA), and Toronto; in Europe: Amsterdam, Buenos Aires,Brussels, Copenhagen, Frankfurt, Geneva, Helsinki, London, Madrid, Paris, Stockholm, and Zurich; in the Middle East: Dubai; and in the Asia Pacific region: Bangkok, Chennai, Cyberjaya, (Malaysia), Frankfurt, London,Hong Kong, Kuala Lumpur, Manila, Melbourne, Paris, Shanghai, Sydney, Singapore, Tokyo, Toronto and Zurich. Tokyo.

In addition, we operate IT development and delivery facilities, in North and Latin America: Bentonville (AR), Boston (MA), Bridgewater (NJ), Buenos Aires, Chicago (IL), Detroit (MI), Guadalajara, Phoenix (AZ), Sao Paulo, Tampa (FL) and Toronto; in Europe: Amsterdam, Budapest Buenos Aires and Toronto.London; and in India and the Asia Pacific area: Bangalore, Chennai, Cochin, Coimbatore, Gurgaon, Hyderabad, Kolkata, Mangalore, Manila, Mumbai, Pune, and Shanghai. We also have several training facilities strategically located near or within our main offices and development and delivery centers. We believe that our current facilities are adequate to support our existing operations. We also believe that we will be able to obtain suitable additional facilities on commercially reasonable terms on an “as needed” basis.

 

Item 3.3. Legal Proceedings

We are involved in various claims and legal actions arising in the ordinary course of business. In the opinion of our management, the outcome of such claims and legal actions, if decided adversely, is not expected to have a material adverse effect on our quarterly or annual operating results, cash flows or consolidated financial position.

 

Item 4.Submission of Matter to a Vote of Security Holders4. Mine Safety Disclosures

None.

PART II

 

Item 5.Market for OurRegistrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities.Securities

Our Class A common stock trades on the NASDAQ Global Select Market (NASDAQ) under the symbol “CTSH”.

The following table shows the per share range of high and low sale prices for shares of our Class A common stock, as listed for quotation on the NASDAQ, and the quarterly cash dividends paid per share for the quarterly periods indicated. This table has been retroactively adjusted to reflect our 2-for-1 stock split effected by a 100% stock dividend that became effective on October 16, 2007.

 

Quarter Ended

  High  Low  Cash Dividend
Per Share

March 31, 2007

  $47.78  $37.88  $0.00

June 30, 2007

  $45.49  $37.00  $0.00

September 30, 2007

  $44.44  $33.80  $0.00

December 31, 2007

  $43.00  $29.44  $0.00

March 31, 2008

  $34.00  $23.37  $0.00

June 30, 2008

  $37.10  $26.32  $0.00

September 30, 2008

  $32.53  $20.68  $0.00

December 31, 2008

  $22.69  $14.38  $0.00

Quarter Ended

  High   Low   Cash Dividend
Per Share
 

March 31, 2010

  $52.68    $42.08    $0.00  

June 30, 2010

  $54.81    $45.85    $0.00  

September 30, 2010

  $65.75    $48.98    $0.00  

December 31, 2010

  $74.79    $61.26    $0.00  

March 31, 2011

  $81.85    $70.53    $0.00  

June 30, 2011

  $83.48    $64.40    $0.00  

September 30, 2011

  $77.71    $53.54    $0.00  

December 31, 2011

  $77.44    $59.95    $0.00  

As of December 31, 2008,2011, the approximate number of holders of record of our Class A common stock was 227202 and the approximate number of beneficial holders of our Class A common stock was 35,700.41,200.

Dividends

We have never declared or paid cash dividends on our Class A common stock. We currently intend to retain any future earnings to finance the growth of theour business and, therefore, do not currently anticipate paying any cash dividends in the foreseeable future.

Equity Compensation Plan Information

The following table provides information as of December 31, 20082011 with respect to the shares of our Class A common stock that may be issued under our existing equity compensation plans. We havepreviously had four equity compensation plans, each of which has beenwas approved by our stockholders: (1) Amended and Restated 1999 Incentive Compensation Plan, which we refer to as the 1999 Incentive Plan; (2) Amended and Restated Non-Employee Directors’ Stock Option Plan, which we refer to as the Director Plan; (3) the Amended and Restated Key EmployeesEmployees’ Stock Option Plan; and (4) Amended and Restated 2004 Employee Stock Purchase Plan, which we refer to as the 2004 Employee Stock Purchase Plan. The 1999 Incentive Plan, the Director Plan and the Key Employees’ Stock Option Plan were succeeded by the Cognizant Technology Solutions Corporation 2009 Incentive Compensation Plan, which we refer to as the 2009 Incentive Plan, which was approved by our stockholders. Awards granted under the previous plans are still valid, however no additional awards may be granted from these previous plans. For additional information on our equity compensation plans, please see Note 1012 to theour consolidated financial statements.

 

Plan Category

  Number of Securities
to be Issued Upon Vesting
of Awards or

Exercise of
Outstanding Options
 Weighted Average
Exercise Price of
Awards or
Outstanding
Options
  Number of Securities
Available for Future
Issuance Under Equity
Compensation Plans
   Number of Securities
to be Issued Upon Vesting
of Awards or
Exercise of
Outstanding Stock Options
 Weighted Average
Exercise Price of
Awards or
Outstanding
Stock Options
   Number of Securities
Available for Future
Issuance Under Equity
Compensation Plans
 

Equity compensation plans that have been approved by security holders—stock options(1)

  24,363,232(2) $16.48  5,365,064(3)   10,498,661(2)  $23.06     19,797,812(3) 

Equity compensation plans that have been approved by security holders—performance stock units(4)

  1,570,291   N/A  —      1,828,928    N/A     —    

Equity compensation plans that have been approved by security holders—restricted stock units(5)

  852,532   N/A  —      2,160,591    N/A     —    

Equity compensation plans not approved by security holders

  —      —      —        —    
           

 

    

 

 

Total

  26,786,055    5,365,064    14,488,180      19,797,812  
           

 

    

 

 

 

(1)Consists of the 1999 Incentive Plan, the Director Plan, the Key Employees’ Stock Option Plan, and the 2004 Employee Stock Purchase Plan and the 2009 Incentive Plan.
(2)Excludes purchase rights outstanding under the 2004 Employee Stock Purchase Plan. Under such plan, employees may purchase whole shares of stock at price per share equal to 90% of the lower of the fair market value per share on the first day of the purchase period or the fair market value per share on the last day of the purchase period.
(3)Includes 3,257,42916,902,502 shares of Class A common stock available for future issuance under the 2009 Incentive Plan. Also includes 8,000Plan and 2,895,310 shares of Class A common stock available for future issuances pursuant to the Director Plan and 2,099,635 shares of Class A common stock issuableissuance under the 2004 Employee Stock Purchase Plan.
(4)Consists of 1,570,29110,000 shares and 1,818,928 shares that are issuable to holders of performance stock units granted pursuant to the 1999 Incentive Plan and the 2009 Incentive Plan, respectively, upon the achievement of certain performance and vesting criteria.
(5)Consists of 852,532 shares2,160,591shares that are issuable to holders of restricted stock units granted pursuant to the 2009 Incentive Plan.

Recent Sales of Unregistered Securities

We did not sell any unregistered equity securities during the fourth quarter of 2008.

Issuer Purchases of Equity Securities

In December 2008,2010, our Board of Directors authorized up to $50.0$150.0 million in funds for repurchases of Cognizant’s outstanding shares of Class A common stock. The $50.0$150.0 million authorization excludesexcluded fees and

expenses and expireswas set to expire in December 2009.2011. In May 2011, our Board of Directors approved an increase to our stock repurchase program of $150 million bringing the total authorization under the repurchase program to $300 million, excluding fees and expenses. In addition, the expiration date was extended to June 30, 2012. In August 2011, our Board of Directors approved an additional increase to our stock repurchase program of $300 million bringing the total authorization under the repurchase program to $600 million, excluding fees and expenses. The program authorizes management to repurchase shares opportunistically in the open market or in private transactions from time to time, depending on market conditions. NoDuring the three months ended December 31, 2011, we repurchased approximately $2.4 million of our Class A common stock under our stock repurchase program. Stock repurchases were funded from working capital.

Month

  Total Number
of Shares
Purchased
   Average
Price Paid
per Share
   Total Number of
Shares Purchased
as Part of  Publicly
Announced
Plans or
Programs
   Approximate
Dollar Value of Shares
that May Yet Be
Purchased under the
Plans or Programs
(in thousands)
 

October 1, 2011 – October 31, 2011

   39,800   $60.00    39,800   $219,510 

November 1, 2011 – November 30, 2011

   —      $—       —      $219,510 

December 1, 2011 – December 31, 2011

   —      $—       —      $219,510 
  

 

 

     

 

 

   

Total

   39,800   $60.00    39,800   
  

 

 

     

 

 

   

Recent Sales of Unregistered Securities

On September 26, 2011, we issued an aggregate of 162,601 shares were repurchased under(of which 40,650 shares are being held in escrow for a period of one year) of our Class A common stock, $0.01 par value, to Zaffera, LLC (“Zaffera”), in consideration of our acquisition of substantially all of the assets of Zaffera. In connection with this or our previous program duringissuance, we relied upon the monthsexemption from the registration requirements pursuant to the provisions of October through December 2008.Section 4(2) of the Securities Act.

Performance Graph

The following graph compares the cumulative total stockholder return on our Class A common stock with the cumulative total return on the Nasdaq 100NASDAQ-100 Index, S&P 500 Index and a Peer Group Index (capitalization weighted) for the period beginning January 1, 20042007 and ending on the last day of our last completed fiscal year. The stock performance shown on the graph below is not indicative of future price performance.

COMPARISON OF CUMULATIVE TOTAL RETURN(1)(2)

Among Cognizant, the Nasdaq 100NASDAQ-100 Index, the S&P 500 Index

And a Peer Group Index(3)(Capitalization Weighted)

 

Company / Index

  Base
Period
12/31/03
  12/31/04  12/31/05  12/31/06  12/31/07  12/31/08  Base
Period
12/31/06
   12/31/07   12/31/08   12/31/09   12/31/10   12/31/11 

COGNIZANT TECHNOLOGY SOLUTIONS CORP

  100  185.50  220.29  338.12  297.46  158.28   100     87.97     46.81     117.50     189.97     166.69  

S&P 500 INDEX

  100  110.88  116.33  134.70  142.10  89.53   100     105.49     66.46     84.05     96.71     98.76  

NASDAQ 100

  100  110.44  112.08  119.69  142.03  82.54

PEER GROUP A

  100  126.75  135.43  176.43  165.86  106.50

PEER GROUP B

  100  126.75  135.43  176.18  164.71  104.51

NASDAQ-100

   100     118.67     68.97     105.89     126.24     129.65  

PEER GROUP

   100     93.49     59.32     110.23     132.99     105.44  

 

(1)Graph assumes $100 invested on January 1, 20042007 in our Class A common stock, the Nasdaq 100NASDAQ-100 Index, the S&P 500 Index, the Peer Group Index A (capitalization weighted) and the Peer Group Index B (capitalization weighted).
(2)Cumulative total return assumes reinvestment of dividends.
(3)

We have constructed a Peer Group Index (Peer Group A) of other information technology consulting firms consisting of Accenture Ltd., Computer Sciences Corporation, Computer Task Group, Inc., Diamond

Management & Technology Consultants,Exlservice Holdings Inc, Genpact Ltd Inc., iGate Corp., Infosys Technologies Ltd., Sapient Corp., Satyam Computer Services Ltd., Syntel, Inc. and, Wipro Ltd. Peer Group A represents the peer group as we reported in the previous year. In 2008, we updated Peer Group A and added Exlservice Holdings Inc, Genpact Ltd and WNS Holdings LTD in our definition of a peer group company as they are peer companies performing business process outsourcing services. This new peer group is called Peer Group B and we believe that these companies more closely resemble our business mix and that their performance is representative of our industry. We also excluded Electronic Data Systems Corporation, from both peer groups as it was acquired by Hewlett-Packard Company in 2008. Also note that due to the similarity of the data points for Peer Group A and Peer Group B as indicated in the above data table, Peer Group A and Peer Group B appear as one line or data point in the above chart, when in fact there are two distinct lines that are plotted along similar points.

LTD.

Item 6.Selected Consolidated Financial Data

The following table sets forth our selected consolidated historical financial data as of the dates and for the periods indicated. Our selected consolidated financial data set forth below as of December 31, 20082011 and 20072010 and for each of the three years in the period ended December 31, 20082011 has been derived from the audited financial statements included elsewhere herein. Our selected consolidated financial data set forth below as of December 31, 2006, 20052009, 2008 and 20042007 and for each of the years ended December 31, 20052008 and 20042007 are derived from our audited consolidated financial statements not included elsewhere herein. Our selected consolidated financial information for 2008, 20072011, 2010 and 20062009 should be read in conjunction with the Consolidated Financial Statements and the Notes and “Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations” which are included elsewhere in this Annual Report on Form 10-K.

 

   Year Ended December 31,
   2008(1)  2007(1)  2006(1)  2005(2)  2004
   (in thousands, except per share data)

Consolidated Statement of Operations Data:

        

Revenues

  $2,816,304  $2,135,577  $1,424,267  $885,830  $586,673

Cost of revenues (exclusive of depreciation and amortization expense shown separately below)

   1,572,816   1,206,035   787,923   479,915   319,810

Selling, general and administrative expenses

   652,021   494,102   343,238   206,899   132,796

Depreciation and amortization expense

   74,797   53,918   34,163   21,400   16,447
                    

Income from operations

   516,670   381,522   258,943   177,616   117,620
                    

Other income (expense), net:

        

Interest income

   22,188   29,560   17,615   8,982   4,389

Other income (expense), net

   (23,648)  3,274   1,253   (1,326)  86
                    

Total other income (expense), net

   (1,460)  32,834   18,868   7,656   4,475
                    

Income before provision for income taxes

   515,210   414,356   277,811   185,272   122,095

Provision for income taxes

   84,365   64,223   45,016   19,006   21,852
                    

Net income

  $430,845  $350,133  $232,795  $166,266  $100,243
                    

Basic earnings per share

  $1.49  $1.22  $0.83  $0.61  $0.38
                    

Diluted earnings per share

  $1.44  $1.15  $0.77  $0.57  $0.35
                    

Cash dividends declared per common share

  $—    $—    $—    $—    $—  
                    

Weighted average number of common shares outstanding—Basic

   290,121   288,155   281,715   272,988   261,980
                    

Weighted average number of common shares outstanding—Diluted

   298,940   303,593   301,124   293,790   285,113
                    

Cash and cash equivalents and short-term investments

  $762,579  $670,425  $648,159  $424,001  $314,761

Long-term investments

   161,693   —     —     —     —  

Long-Term Obligations:

        

Deferred income tax liabilities, net

   7,294   15,145   —     —     4,156

Other non-current liabilities

   14,111   14,267   2,979   1,953   —  

Working capital

   1,080,542   901,495   790,888   509,628   340,189

Total assets

   2,374,560   1,838,306   1,325,981   869,893   572,745

Stockholders’ equity

   1,965,578   1,468,210   1,073,499   714,145   453,529

(1)Includes the impact of our adoption of SFAS No. 123R effective January 1, 2006 and the impact of the stock-based Indian fringe benefit tax effective April 1, 2007. For additional information, refer to Note 10 (Employee Stock-Based Compensation Plans) to our consolidated financial statements.
(2)For the year ended December 31, 2005, our consolidated statement of operations data includes the reduction of income tax expense (one-time income tax benefit) of $12,411, $0.05 per basic earnings per share and $0.04 per diluted earnings per share related to the repatriation of $60,000 of Indian earnings pursuant to the American Jobs Creation Act of 2004.
   Year Ended December 31, 
   2011  2010  2009   2008  2007 
   (in thousands, except per share data) 

Consolidated Operations Data:

       

Revenues

  $6,121,156   $4,592,389   $3,278,663    $2,816,304   $2,135,577  

Cost of revenues (exclusive of depreciation and amortization expense shown separately below)

   3,538,622    2,654,569    1,849,443     1,572,816    1,206,035  

Selling, general and administrative expenses

   1,328,665    972,093    721,359     652,021    494,102  

Depreciation and amortization expense

   117,401    103,875    89,371     74,797    53,918  
  

 

 

  

 

 

  

 

 

   

 

 

  

 

 

 

Income from operations

   1,136,468    861,852    618,490     516,670    381,522  
  

 

 

  

 

 

  

 

 

   

 

 

  

 

 

 

Other income (expense), net:

       

Interest income

   39,249    25,793    15,895     22,188    29,560  

Other, net

   (6,568  (9,065  2,566     (23,648  3,274  
  

 

 

  

 

 

  

 

 

   

 

 

  

 

 

 

Total other income (expense), net

   32,681    16,728    18,461     (1,460  32,834  
  

 

 

  

 

 

  

 

 

   

 

 

  

 

 

 

Income before provision for income taxes

   1,169,149    878,580    636,951     515,210    414,356  

Provision for income taxes

   285,531    145,040    101,988     84,365    64,223  
  

 

 

  

 

 

  

 

 

   

 

 

  

 

 

 

Net income

  $883,618   $733,540   $534,963    $430,845   $350,133  
  

 

 

  

 

 

  

 

 

   

 

 

  

 

 

 

Basic earnings per share

  $2.91   $2.44   $1.82    $1.49   $1.22  
  

 

 

  

 

 

  

 

 

   

 

 

  

 

 

 

Diluted earnings per share

  $2.85   $2.37   $1.78    $1.44   $1.15  
  

 

 

  

 

 

  

 

 

   

 

 

  

 

 

 

Cash dividends declared per common share

  $—     $—     $—      $—     $—    
  

 

 

  

 

 

  

 

 

   

 

 

  

 

 

 

Weighted average number of common shares outstanding—Basic

   303,277    300,781    293,304     290,121    288,155  
  

 

 

  

 

 

  

 

 

   

 

 

  

 

 

 

Weighted average number of common shares outstanding—Diluted

   310,351    309,137    301,115     298,940    303,593  
  

 

 

  

 

 

  

 

 

   

 

 

  

 

 

 

Consolidated Financial Position Data:

       

Cash and cash equivalents and short-term investments

  $2,432,264   $2,226,388   $1,399,332    $762,579   $670,425  

Long-term investments

   —      —      151,131     161,693    —    

Long-term obligations:

       

Deferred income tax liabilities, net

   3,339    4,946    —       7,294    15,145  

Other noncurrent liabilities

   342,003    62,971    38,455     14,111    14,267  

Working capital

   2,875,801    2,587,508    1,660,960     1,080,542    901,495  

Total assets

   5,507,933    4,583,074    3,338,240     2,374,560    1,838,306  

Stockholders’ equity

   3,952,886    3,584,431    2,653,177     1,965,578    1,468,210  

Item 7.Management’s Discussion and Analysis of Financial Condition and Results of Operations

Executive Summary

In 2008,2011, our revenues increased to $2,816.3$6,121.2 million compared to $2,135.6$4,592.4 million in 2007.2010. Net income increased to $430.8$883.6 million or $1.44$2.85 per diluted share, including stock-based compensation expense, net of tax, equal to $0.22 per diluted share during 2011. This is compared to net income of $733.5 million, or $2.37 per diluted share, including stock-based compensation expense and applicable stock-based Indian fringe benefit tax expense, net of tax, of $0.15$0.14 per diluted share during 2008. This is compared to $350.1 million or $1.15 per diluted share, including stock-based compensation expense and stock-based Indian fringe benefit tax expense net of tax of $0.12 per diluted share during 2007.2010. The key drivers of our revenue growth in 20082011 were as follows:

 

strong performance across all our business segments each of which had year-over-yearwith revenue growth equalranging from 26.1% for our Other segment to or greater than 28.2%;40.9% for Manufacturing, Retail and Logistics as compared to 2010;

 

greatercontinued penetration of the European market where we experienced revenue growth of 57.8% in 200828.3% as compared to 2007;2010;

increased customer spending on discretionary development projects;

 

expansion of our service offerings, which enabled us to cross-sell new services to our customers and meet the rapidly growing demand for complex large-scale outsourcing solutions;

 

increased penetration at existing customers, including strategic customers; and

 

continued expansion of the market for global delivery of IT services and business process outsourcing.

We saw a continued increase in demand from our customers for a broad range of IT solutions, particularly high performance web development initiatives andincluding application maintenance, complex systems development engagements, testing, enterprise resource planning, or ERP, infrastructure management, business process outsourcing, or BPO, and business intelligence. We finished the year with approximately 565785 active clients compared to approximately 500712 as of December 31, 20072010 and increased the number of strategic clients by 2125 during the year bringing the total number of our strategic clients to 128.191. We define a strategic client as one offering the potential to generate at least $5 million to $50 million or more in annual revenues at maturity. Our top five and top ten customers accounted for 19.4%16.3% and 30.0%27.7%, respectively, of our total revenues in 20082011 as compared to 23.9%17.9% and 34.3%30.3%, respectively, for the year ended December 31, 2007.2010. As we continue to add new customers and increase our penetration at existing customers, we expect the percentage of revenues from our top five and top ten customers to continue to decline over time.

In Europe, we continue to experience solid growth. During 2008, ourOur revenue from European customers increased by 57.8%28.3% to $541.1approximately $1,097.5 million in 2011 compared to $342.9approximately $855.6 million in 2007. In 2008, revenue2010. Revenue from Europe, excluding the UK, increased by $91.3approximately $102.3 million from $121.8approximately $296.3 million in 20072010 to $213.1 million.approximately $398.6 million in 2011 and revenue from the UK increased by approximately $139.6 million from approximately $559.3 million in 2010 to approximately $698.9 million in 2011. In 2012, as a result of the ongoing uncertainty in the European economy, we expect Europe to grow at a slower rate than the rest of the company. We believe that Europe will continue to be an area of significant investment for us in 2009 as we see this region as well as the Middle East and the Asia Pacific region,regions, particularly Japan, India, Australia and Singapore, as growth opportunities for the long term.

Our revenue growth is also attributed to increasing market acceptance of, and strong demand for, offshore IT software and services and business process outsourcing. Recent NASSCOM (India’s National Association of Software and Service Companies) reports stateindicate that India’s IT software and services and business process outsourcing sectors are expected to reach an estimated $47exceed $87 billion byat the end of theNASSCOM’s fiscal year March 31, 2009.2012. This is an expected growth rate of approximately 16% to 17%15% over the prior fiscal year. According to the latest NASSCOM “Perspective 2020: Transform Business, Transform India” report, global changes and new megatrends within economic, demographic, business, social and environmental areas are set to expand the outsourcing industry by creating new dynamics and opportunities and are expected to result in export revenues of $175 billion by 2020.

In 2008,2011, our operating margin increaseddecreased slightly to 18.3%18.6% compared to 17.9%18.8% in 2007.2010. Excluding stock-based compensation costs of $43.9 million and stock-based Indian fringe benefit tax expense of $8.1approximately $90.2 million, operating margin in 20082011 was 20.2%20.0%. This was slightly abovein line with our historic targeted operating margin range, excluding stock-based compensation costs and applicable stock-based Indian fringe benefit tax expense, of 19% to 20% of total revenues. The operatingOperating margin was affected by an increase was primarily duein compensation and benefit costs, including stock-based compensation costs, and investments to the favorable impact ofgrow our business, including expanded sales and marketing activities partially offset by the depreciation of the Indian rupee versus the U.S. dollar and achieving operating efficiencies as a result of our revenue growth outpacing our headcount growth, partially offset by an increase in compensation costs.dollar. Historically, we have

invested our profitability above the 19% to 20% operating margin level, which excludes stock-based compensation and any related stock-based Indian fringe benefit tax expense, back into our business, which we believe is a significant contributing factor to our strong revenue growth. This investment is primarily focused in the areas of: (i) hiring client partners and relationship personnel with specific industry experience or domain expertise; (ii) training our technical staff in a broader range of IT service offerings; (iii) strengthening our business analytic capabilities; (iv) strengthening and expanding our portfolio of services; (v) continuing to expand our geographic presence for both sales and delivery; and (vi) recognizing and rewarding exceptional performance by our employees. In addition, this investment includes maintaining a level of resources, trained in a broad range of service offerings, to be well positioned to respond to our customer requests to take on additional projects. For 2009,the year ending December 31, 2012, we expect to continue to invest amounts in excess of our historical targeted operating margin levels back into the business.

During 2008, we experienced slower than initially expected revenue growth primarily due to the slowing global economy and softness in the financial services sector. This along with the appreciation of the Indian rupee versus the U.S. dollar during the first half of 2008 and continuing wage inflation, primarily in India, put pressure on our operating margins. In response, we implemented actions during the year that mitigated these negative market trends, including increasing the global utilization rates of our technical staff and reducing discretionary spending. In the second half of 2008, we benefited from the depreciation of the Indian rupee against the U.S. dollar, which favorably impacted our full year-over-year operating margin by approximately 119 basis points or 1.19 percent. Each additional 1.0% change in the exchange rate between the Indian rupee and the U.S. dollar will have the effect of moving our operating margin by approximately 25 basis points or 0.25 percentage points.

We finished the year with total headcount of approximately 61,700,137,700, which is an increase of approximately 6,30033,700 over the prior year. The increasesincrease in the number of our technical personnel and the related infrastructure costs, to meet the demand for our services, areis the primary driversdriver of the increase in our operating expenses in 2008. Annualized2011. Annual turnover, including both voluntary and involuntary, was approximately 14.2%13.2% for 2008.2011. The majority of our turnover occurs in India. As a result, annualized attrition rates on-site at clients are below our global attrition rate. In addition, attrition is weighted towards the more junior members of our staff. We have experienced wage inflationincreases in compensation and benefit costs, including incentive-based compensation costs, in India which may continue in the future; however, historically, this has not had a material impact on our results of operations as Indian wages represented less than 20%we have been able to absorb such cost increases through price increases or cost management strategies such as managing discretionary costs, mix of our totalprofessional staff and utilization levels, and achieving other operating expenses.efficiencies.

Our current India real estate development program now includes planned construction of approximately 4.5an additional 10.5 million square feet of new space.space between 2011 and the end of 2015. The expanded program which commenced during the quarter ended March 31, 2007, includes the expenditure of approximately $330.0over $700.0 million through the end of the programduring this period on land acquisition, facilities construction and furnishings to build new company-owned state-of-the-art IT development and delivery centers in regions primarily designated as Special Economic Zones, or SEZs, located in India. During 2009,2012, including the Indian real estate development program, we expect to spend approximately $175$370 million globally for capital expenditures, a portion of which relates to our India real estate development program.expenditures.

At December 31, 2008,2011, we had cash and cash equivalents and short-term investments of $762.6$2,432.3 million and working capital of approximately $1,080.5$2,875.8 million. Accordingly, we do not anticipate any near-term liquidity issues. During 2008,2011 and 2010, we repurchased $27.8approximately $338.8 million and $41.9 million, respectively, of our Class A common stock under aour existing stock repurchase program that expired in September 2008.program. Stock repurchases under this program were funded from working capital. On December 3, 2008,

While several measures have indicated that the Board of Directors authorized a $50.0 million stock repurchase program, which expires in December 2009 and has similar terms toeconomy is stabilizing, we believe the previous program. No shares were repurchased under this program in December 2008.

global economic environment remains fragile. During 2009,2012, barring any unforeseen events, we expect the following factors to affect our business and our operating results:

 

Slowing global economy, particularly weaknessContinued focus by customers on directing IT spending towards cost containment projects, such as application maintenance, infrastructure management and BPO;

Demand from our customers to help them achieve their dual mandate of simultaneously achieving cost savings while investing in the United Statesinnovation;

Secular changes driven by evolving technologies and the United Kingdom;regulatory changes;

Volatility in foreign currency rates; and

 

Continued weaknessuncertainty in the financial services sector;

Pressure on customer IT budgets, which may resultworld economy, particularly in delays or decreases in spending by customers on discretionary projects, specifically application development projects. However, we expect a focus by customers

on directing IT spending towards cost containment projects, such as application maintenance, infrastructure management and BPO; and

Foreign currency volatility.Europe.

In response to this challengingfragile macroeconomic environment, we plan to:

 

Continue to invest in our talent base and new service offerings;

Partner with our existing customers to see where we can provide innovative solutions resulting in our garnering an increased portion of our customers’ overall IT spend;

 

Continue our focus on growing our business in Europe, the Middle East and the Asia Pacific region, where we believe there are opportunities to gain market share;

 

Expand our BPO and infrastructure management practices, which are in high demand in this challenging business environment;

Continue to aggressively increase our strategic customer base across all of our business segments;

 

Opportunistically look for acquisitions that canmay improve our overall service delivery capabilities; andcapabilities, expand our geographic presence and/or enable us to enter new areas of technology;

 

Continue operating focus and discipline to appropriately manage our cost structure.structure; and

Continue to locate most of our new development center facilities in tax incentivized areas.

Critical Accounting Estimates and Risks

Management’s discussion and analysis of our financial condition and results of operations is based on our accompanying consolidated financial statements that have been prepared in accordance with accounting principles generally accepted in the United States of America. The preparation of these financial statements requires management to make estimates and assumptions that affect the amounts reported for assets and liabilities, including the recoverability of tangible and intangible assets, disclosure of contingent assets and liabilities as of the date of the financial statements, and the reported amounts of revenues and expenses during the reported period. On an on-going basis, we evaluate our estimates. The most significant estimates relate to the recognition of revenue and profits based on the percentage of completion method of accounting for certain fixed-bid contracts, the allowance for doubtful accounts, income taxes, valuation of investments, goodwill and other long-lived assets, assumptions used in valuing stock-based compensation arrangements,awards and derivative financial investments, contingencies and litigation. We base our estimates on historical experience and on various other assumptions that are believed to be reasonable under the circumstances, the results of which form the basis for making judgments about the carrying values of assets and liabilities that are not readily apparent from other sources. The actual amounts may differ from the estimates used in the preparation of the accompanying consolidated financial statements. Our significant accounting policies are described in Note 1 to the accompanying consolidated financial statements.

We believe the following critical accounting policies require a higher level of management judgments and estimates than others in preparing the consolidated financial statements:

Revenue Recognition. Revenues related to our highly complex information technology application development contracts, which are predominantly fixed-pricedfixed-price contracts, are recognized as the service isservices are performed using the percentage of completion method of accounting. Under this method, total contract revenue during the term of an agreement is recognized on the basis of the percentage that each contract’s total labor cost to date bears to the total expected labor cost (cost to cost method). This method is followed where reasonably dependable estimates of revenues and costs can be made. Management reviews total expected labor costs on an ongoing basis. Revisions to our estimates may result in increases or decreases to revenues and income and are reflected in the consolidated financial statements in the periods in which they are first identified. If our estimates indicate that a contract loss will be incurred, a loss provision is recorded in the period in which the loss first becomes probable and reasonably estimable. Contract losses are determined to be the amount by which the estimated costs of the contract exceed the estimated total revenues that will be generated by the contract and are included in cost of revenues in our consolidated statement of operations. Contract losses for allthe periods presented were immaterial.

Stock-Based Compensation. UnderUtilizing the fair value recognition provisions of SFAS No. 123R,prescribed by the authoritative guidance, stock-based compensation cost is measured at the grant date based on the value of the award and is recognized as expense over the vesting period. Determining the fair value of stock-based awards at the grant date requires judgment, including estimating the expected term over which the stock awards will be outstanding before they are exercised, the expected volatility of our stock and the number of stock-based awards that are expected to be forfeited and, beginning in 2007, due to a recent tax law change in India, the expected exercise proceeds for stock-based awards subject to the Indian fringe benefit tax.forfeited. In addition, for performance stock performance units, we are required to estimate the most probable outcome of the performance conditions in order to determine the amount of stock compensation costs to be recorded over the vesting period. If actual results differ significantly from our estimates, stock-based compensation expense and our results of operations could be materially impacted.

Income Taxes.Determining the consolidated provision for income tax expense, deferred income tax assets and liabilities and(and related valuation allowance, if any, involvesany) and liabilities requires significant judgment. As a global company, weWe are required to calculate and provide for income taxes in each of the jurisdictions where we operate. Changesoperate and changes in the geographic mix of income before taxes or estimated level of annual pre-tax income can also affect the overall effective income tax rate. Effective January 1, 2007, we adopted Financial Interpretation No. 48, “AccountingThe consolidated provision for Uncertaintyincome taxes may also change period to period based on non-recurring events, such as the settlement of income tax audits and changes in Income Taxes-an Interpretationtax laws, regulations, or accounting principles.

Our provision for income taxes also includes the impact of SFAS No. 109” (FIN 48). FIN 48 contains a two-step approach to recognizing and measuringprovisions established for uncertain income tax positions, accounted for in accordance with SFAS No. 109, “Accounting for Income Taxes.” The first step is to evaluate the tax position for recognition by determining if the weight of available evidence indicates that it is more likely than not that the position will be sustained on audit, including resolution of related appeals or litigation processes, if any. The second step is to measure the tax benefitas well as the largest amount that is more than 50% likely of being realized upon settlement.

Tax exposuresrelated net interest, which can involve complex issues and may require an extended period to resolve. Although we believe we have adequately reserved for our uncertain tax positions, no assurance can be given that the final tax outcome of these matters will not be different.differ from our recorded amounts. We adjust these reserves in light of changing facts and circumstances, such as the closing of a tax audit or the refinement of an estimate. To the extent that the final tax outcome of these matters is different thandiffers from the amounts recorded, such differences will impact the provision for income taxes in the period in which such determination is made. The provision

Significant judgment is also required in determining any valuation allowance recorded against deferred income tax assets. In assessing the need for income taxes includes the impact of reserve provisions and changes to reserves that are considered appropriate, as well as the related net interest.

On an on-going basis, we evaluate whether a valuation allowance, is neededwe consider all available evidence for each jurisdiction including past operating results, estimates of future taxable income and the feasibility of tax planning strategies. In the event we change our determination as to reduce ourthe amount of deferred income tax assets to the amount that is more likely than not tocan be realized. Whilerealized, we have considered future taxable income and on-going prudent and feasible tax planning strategies in assessing the need forwill adjust the valuation allowance in the event we determine that we will be ablewith a corresponding impact recorded to realize deferred income tax assets in the future in excess of the net recorded amount, an adjustment to the deferred income tax asset would increase incomeexpense in the period such determination was made. Likewise, should we determine that we will not be able to realize all or part of the net deferred income tax asset in the future, an adjustment to the deferred income tax asset would be charged to income in the periodwhich such determination was made.

Our Indian subsidiaries, (collectively, Cognizant India) are export-oriented companies, which, under the Indian Income Tax Act of 1961, are entitledcollectively referred to claim tax holidays for a period of ten consecutive years for each Software Technology Park (STP) with respect to export profits for each STP. Substantially all of the earnings ofas Cognizant India, are attributable toprimarily export-oriented and are eligible for certain income tax holiday benefits granted by the Indian government for export profits.activities. These benefits for export activities conducted within STPs expired on March 31, 2011. The majorityincome of our STPs in India are currently entitledis now subject to a 100% exemption from Indiancorporate income tax. Undertax at the current law, these tax holidays will be completely phased out by March 2010. In anticipationrate of 32.4%. The expiration of the complete phase outincome tax holiday for STPs is the primary driver of thesethe significant increase in our effective tax holidays in March 2010, werate for 2011. We have constructed and expect to continue to locate a portionmost of our newnewer development centers in areas designated as Special Economic Zones (SEZs). Development centers operatingfacilities in SEZs, will bewhich are entitled to certain income tax incentives for export activities for periods up to 15 years. UnderEffective April 1, 2011, all Indian profits, including those generated within SEZs, are subject to the MAT, at the current rate of approximately 20.0%. Any MAT paid is creditable against future corporate income taxes, subject to limitations. Currently, we anticipate utilizing our existing MAT balances against future corporate income tax. However, our ability to fully do so will depend on possible changes to the Indian tax law, export profits after March 31, 2010 from our existing STPs willlaws as well as the future financial results of Cognizant India.

Derivative Financial Instruments.Derivative financial instruments are accounted for in accordance with the authoritative guidance which requires that each derivative instrument be fully taxablerecorded on the balance sheet as either an asset or liability measured at the Indian statutory rate (33.99%its fair value as of December 31, 2008) inthe reporting date. Our derivative financial instruments consist of foreign exchange forward contracts. We estimate the fair value of each foreign exchange forward contract by using a present value of expected cash flows model. This model utilizes various assumptions, including, but not limited to timing and amounts of cash flows, discount rates, and credit risk factors. The use of different assumptions could have a positive or negative effect at such time. If the tax holidays relating toon our Indian STPs are not extended or new tax incentives are not introduced that would effectivelyresults of operations and financial condition.

extend the income tax holiday benefits beyond March 2010, we expect that our effective income tax rate would increase significantly beginning in calendar year 2010.

Investments. Historically, our investments have been inOur investment portfolio is primarily comprised of time deposits and U.S. dollar denominated corporate bonds, municipal bonds, debt securities with interest rates that reset through a Dutch auction process, corporate notes and bonds,issuances by the U.S. government, U.S. government agencies, bank time depositsforeign governments and commercial paper meeting certain criteria. We evaluate our available-for-sale investments periodically for possible other-than-temporary impairmentsupranational entities and asset-backed securities. The asset-backed securities include securities backed by reviewing factors such as the lengthauto loans, credit card receivables, and other receivables and are rated AAA/Aaa. The years of time and extent to which fair value has been below cost basis, the financial condition of the issuer and our ability and intent to hold the investment for a period of time, which may be sufficient for anticipated recovery of market value. An impairment charge would be recorded to the extent that the carrying valueissuance of our available-for-saleasset-backed securities exceedsfall in the fair market value of the securities and the decline in value is determined2002 to be other-than-temporary.2011 range.

DeterminingWe utilize various inputs to determine the fair value of our investment portfolio. To the extent they exist, unadjusted quoted market prices for identical assets in auction-rate securities with unobservableactive markets (Level 1) or quoted prices on similar assets (Level 2) are utilized to determine the fair value of each investment in the portfolio. In the absence of quoted prices or liquid markets, valuation techniques would be used to determine fair value of any investments that require inputs that are supported by little or no market activity requires judgment,both significant to the fair value measurement and unobservable (Level 3). Valuation techniques are based on various assumptions, including, determining the appropriate holding period and discount ratebut not limited to be used in valuing such securities. We value our investment in auction-rate securities using a discounted cash flow analysis, which incorporates the following key inputs: (i) the underlying structure of each security; (ii) frequencytiming and amounts of cash flows; (iii) expected holding period for the security; and (iv)flows, discount rates, that are believedrate of return, and adjustments for nonperformance and liquidity. A significant degree of judgment is involved in valuing investments using Level 3 inputs. The use of different assumptions could have a positive or negative effect on our results of operations and financial condition. See Note 10 to reflect current market conditions andour consolidated financial statements for additional information related to our security valuation methodologies.

We periodically evaluate if unrealized losses, as determined based on the relevant risk associated with each security. In estimating the holding period, we considered the current developmentssecurity valuation methodologies discussed above, on individual securities classified as available for sale in the auction-rate market including: our abilityinvestment portfolio are considered to holdbe other-than-temporary. The analysis of other-than-temporary impairment requires the securities for such perioduse of various assumptions, including, but not limited to, the length of time recent callsan investment’s book value is greater than fair value, the severity of auction-rate securities by issuersthe investment’s decline, any credit deterioration of the investment, whether management intends to sell the security and the possible reestablishment of an active market for the auction-rate securitieswhether it is more likely than not that we hold. Based upon these factors, we usedwill be required to sell the security prior to recovery of its amortized cost basis. Once a holding period of five years for securities withdecline in fair value is determined to be other-than-temporary, an impairment charge is generally recorded to income and a stated maturity beyond five years, which represents the period of time we anticipate will elapse before a liquidity event will occur. An increase or decreasenew cost basis in the holding period by two years would change the fair value of our investment in auction-rate securities by approximately $10.0 million. We derive the discount rate by considering observable interest rate yields for bonds supported by student loans and pricing of new bond issuances, and adding an illiquidity premium to such rates. The illiquidity premium was estimated by management considering current market conditions. As of December 31, 2008, we used a weighted-average illiquidity premium of 140 basis points. This weighted-average illiquidity premium has been impacted by overall issues within the credit and capital markets and related increases in volatility including uncertainty of the credit and money markets. An increase or decrease to the illiquidity premium of 100 basis points would change the estimated fair value of our investment in auction-rate securities by approximately $6.0 million. Our valuation is also impacted by changes in market interest rates because the interest payments we receive on our auction-rate securities vary based on a pre-determined formula with spreads tied to particular interest rate indices. An increase or decrease in market interest rates of 50 basis points would change the estimated fair value of our investment in auction-rate securities by approximately $9.0 million. We anticipate there will be ongoing developments in the credit markets and the market for the auction-rate securities that we hold. Accordingly, our estimates of the expected holding period and illiquidity premium used in valuing such securities are reasonably likely to change in the short-term.established.

Allowance for Doubtful Accounts. We maintain an allowance for doubtful accounts for estimated losses resulting from the inability of our customers to make required payments. The allowance for doubtful accounts is determined by evaluating the relative credit-worthiness of each customer, historical collections experience and other information, including the aging of the receivables. If the financial condition of our customers were to deteriorate, resulting in an impairment of their ability to make payments, additional allowances may be required.

Goodwill.We evaluate goodwill for impairment at least annually, or as circumstances warrant. When determining the fair value of our reporting units, we utilize various assumptions, including projections of future cash flows. Any adverse changes in key assumptions about our businesses and their prospects or an adverse change in market conditions may cause a change in the estimation of fair value and could result in an impairment charge. Based upon our most recent evaluation of goodwill, there are no significant risks of impairment. As of December 31, 2008,2011, our goodwill balance was $154.0$288.8 million.

Long-Lived Assets and Intangibles. In accordance with SFAS No. 144, “Accounting for the Impairment or Disposal of Long-Lived Assets”, weWe review long-lived assets and certain identifiable intangibles for impairment whenever

events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable. In general, we will recognize an impairment loss when the sum of undiscounted expected future cash flows is less than the carrying amount of such asset. The measurement for such an impairment loss is then based on the fair value of the asset. If such assets were determined to be impaired, it could have a material adverse effect on our business, results of operations and financial condition.

Risks.The majority of our IT development and delivery centers, including a majority of our employees, are located in India. As a result, we may be subject to certain risks associated with international operations, including risks associated with foreign currency exchange rate fluctuations and risks associated with the application and imposition of protective legislation and regulations relating to import and export or otherwise resulting from foreign policy or the variability of foreign economic or political conditions. Additional risks associated with international operations include difficulties in enforcing intellectual property rights, limitations on immigration

programs, the burdens of complying with a wide variety of foreign laws, potential geo-political and other risks associated with terrorist activities and local and cross border conflicts, and potentially adverse tax consequences, tariffs, quotas and other barriers. We are also subject to risks associated with our overall compliance with Section 404 of the Sarbanes-Oxley Act of 2002. The inability of our management and our independent auditor to provide us with reasonable assurance regardingensure the adequacy and effectiveness of our internal control over financial reporting for future year ends could result in adverse consequences to us, including, but not limited to, a loss of investor confidence in the reliability of our financial statements, which could cause the market price of our stock to decline. See Part I, Item 1A. “Risk Factors.”

Results of Operations

The following table sets forth, for the periods indicated, certain financial data expressed for the three years ended December 31, 2008:2011:

(Dollars in thousands)

 

  2008  % of
Revenues
  2007  % of
Revenues
  2006  % of
Revenues
  Increase (Decrease) 2011  % of
Revenues
  2010  % of
Revenues
  2009  % of
Revenues
  Increase (Decrease) 
       2008 2007  2011 2010 

Revenues

  $2,816,304  100.0% $2,135,577  100.0% $1,424,267  100.0% $680,727  $711,310 $6,121,156    100.0   $4,592,389    100.0   $3,278,663    100.0   $1,528,767   $1,313,726  

Cost of revenues(1)

   1,572,816  55.8   1,206,035  56.5   787,923  55.3   366,781   418,112  3,538,622    57.8    2,654,569    57.8    1,849,443    56.4    884,053    805,126  

Selling, general and administrative(2)

   652,021  23.2   494,102  23.1   343,238  24.1   157,919   150,864  1,328,665    21.7    972,093    21.2    721,359    22.0    356,572    250,734  

Depreciation and amortization

   74,797  2.7   53,918  2.5   34,163  2.4   20,879   19,755  117,401    1.9    103,875    2.3    89,371    2.7    13,526    14,504  
                      

 

   

 

   

 

   

 

  

 

 

Income from operations

   516,670  18.3%  381,522  17.9%  258,943  18.2%  135,148   122,579  1,136,468    18.6    861,852    18.8    618,490    18.9    274,616    243,362  
                 

Other income (expense), net

   (1,460)   32,834    18,868    (34,294)  13,966  32,681     16,728     18,461     15,953    (1,733

Provision for income taxes

   84,365    64,223    45,016    20,142   19,207  285,531     145,040     101,988     140,491    43,052  
                

 

   

 

   

 

   

 

  

 

 

Net income

  $430,845  15.3% $350,133  16.4% $232,795  16.3% $80,712  $117,338 $883,618    14.4   $733,540    16.0   $534,963    16.3   $150,078   $198,577  
                      

 

   

 

   

 

   

 

  

 

 

 

(1)Includes stock-based compensation expense of $18,715, $17,206$15,257, $13,147, and $13,400$14,889 for the years ended December 31, 2008, 20072011, 2010 and 2006,2009, respectively, and stock-based Indian fringe benefit tax expense of $2,731 and $1,979$187 for the yearsyear ended December 31, 2008 and 2007, respectively,2009, and is exclusive of depreciation and amortization expense.
(2)Includes stock-based compensation expense of $25,185, $18,710$74,975, $43,837, and $16,534$29,927 for the years ended December 31, 2008, 20072011, 2010 and 2006,2009, respectively, and stock-based Indian fringe benefit tax expense of $5,418 and $3,943$758 for the yearsyear ended December 31, 2008 and 2007, respectively,2009, and is exclusive of depreciation and amortization expense.

The following table includes non-GAAP income from operations, excluding stock-based compensation and applicable stock-based Indian fringe benefit tax expense, a measure defined by the Securities and Exchange Commission as a non-GAAP financial measure. This non-GAAP financial measure is not based on any comprehensive set of accounting rules or principles and should not be considered a substitute for, or superior to, financial measures calculated in accordance with GAAP, and may be different from non-GAAP measures used by other companies. In addition, this non-GAAP measure, the financial statements prepared in accordance with GAAP and reconciliations of our GAAP financial statements to such non-GAAP measure should be carefully evaluated.

We seek to manage the company to a targeted operating margin, excluding stock-based compensation costsexpense and applicable stock-based Indian fringe benefit tax expense, of 19% to 20% of revenues. Accordingly, we believe that non-GAAP income from operations, excluding stock-based compensation costsexpense and applicable stock-based Indian fringe benefit tax, expense,which was repealed during the third quarter of 2009, retroactive to April 1,

2009, is a meaningful measure for investors to evaluate our financial performance. For our internal management reporting and budgeting purposes, we use financial statements that do not include stock-based compensation expense and applicable stock-based Indian fringe benefit tax expense for financial and operational decision making, to evaluate period-to-period comparisons and for making comparisons of our operating results to that of our competitors. Moreover, because of varying available valuation methodologies and the variety of award types that companies can use under SFAS No. 123R,to account for stock-based compensation expense, we believe that providing a non-GAAP financial measure that excludes stock-based compensation expense and applicable stock-based Indian fringe benefit tax expense allows investors to make additional comparisons between our operating results and those of other companies. Accordingly, we believe that the presentation of non-GAAP income from operations when read in conjunction with our reported GAAP income from operations can provide useful supplemental information to our management and to investors regarding financial and business trends relating to our financial condition and results of operations.

A limitation of using non-GAAP income from operations versus income from operations reported in accordance with GAAP is that non-GAAP income from operations excludes costs, namely, stock-based compensation and stock-based Indian fringe benefit tax expense, that arewhich is recurring. Stock-based compensation and the related Indian fringe benefit tax expense will continue to be for the foreseeable future a significant recurring expense in our business. In addition, other companies may calculate non-GAAP financial measures differently than us, thereby limiting the usefulness of this non-GAAP financial measure as a comparative tool. We compensate for these limitations by providing specific information regarding the GAAP amounts excluded from non-GAAP income from operations and evaluating such non-GAAP financial measures with financial measures calculated in accordance with GAAP.

A reconciliation of income from operations as reported and non-GAAP income from operations, excluding stock-based compensation expense and stock-based Indian fringe benefit tax expense, is as follows for the years ended December 31:

(Dollars in thousands)

 

  2008  % of
Revenues
 2007  % of
Revenues
 2006  % of
Revenues
   2011   % of
Revenues
   2010   % of
Revenues
   2009   % of
Revenues
 

Income from operations, as reported

  $516,670  18.3% $381,522  17.9% $258,943  18.2%  $1,136,468     18.6    $861,852     18.8    $618,490     18.9  

Add: stock-based compensation expense

   43,900  1.6   35,916  1.7   29,934  2.1    90,232     1.4     56,984     1.2     44,816     1.4  

Add: stock-based Indian fringe benefit tax expense

   8,149  0.3   5,922  0.2   —    —      —       —       —       —       945     —    
                     

 

     

 

     

 

   

Non-GAAP income from operations, excluding stock-based compensation expense and stock-based Indian fringe benefit tax expense

  $568,719  20.2% $423,360  19.8% $288,877  20.3%  $1,226,700     20.0    $918,836     20.0    $664,251     20.3  
                     

 

     

 

     

 

   

Effective April 1, 2007, a newThe fringe benefit tax was introducedregulation in India that obligatesobligated us to pay, upon exercise or distribution of shares under a stock-based compensation award, a non-income related tax on the

appreciation of the award from date of grant to date of vest. There iswas no cash cost to us as we recoverrecovered the cost of the Indian fringe benefit tax from the employee’s proceeds from the award. Under U.S. GAAP, the stock-based Indian fringe benefit tax expense is required to be recorded as an operating expense and the related recovery of such tax from our employee is required to be recorded to stockholders’ equity as proceeds from a stock-based compensation award. Our future operating results may experience volatility as a resultDuring the third quarter of 2009, the timing of exercise or distribution of shares related to stock-based compensation awards to our employees who worked or are working in India. The amount of stock-based Indian government repealed the fringe benefit tax expense recorded during 2008 and 2007 was $8.1 million and $5.9 million, respectively.retroactive to April 1, 2009.

Year Ended December 31, 20082011 Compared to Year Ended December 31, 20072010

Revenue. Revenue increased by 31.9%33.3%, or approximately $680.7$1,528.8 million, from approximately $2,135.6$4,592.4 million during 20072010 to approximately $2,816.3$6,121.2 million in 2008.2011. This increase iswas primarily attributed

to greater acceptance of the on-site/offshoreglobal delivery model among an increasing number of industries, continued interest in using the on-site/offshoreglobal delivery model as a means to reduce overall IT costs and greater penetration in the European market.increased customer spending on discretionary development projects. Revenue from customers existing as of December 31, 20072010 increased by approximately $550.3$1,371.3 million and revenue from new customers added since December 31, 2007during 2011 was approximately $130.4$157.5 million or approximately 4.6%10.3% of the year over year revenue increase and 2.6% of total revenues for the year ended December 31, 2008.2011. In addition, revenue from our North American and European customers increased in 2008 increased2011 by $198.3$1,220.2 million and $241.9 million, respectively, as compared to 2007.2010. We had approximately 565785 active clients as of December 31, 20082011 as compared to approximately 500712 active clients as of December 31, 2007.2010. In addition, we experienced strong demand across all of our business segments for an increasingly broad range of services. Our Financial Services and Healthcare business segments accounted for approximately $282.6$574.0 million and $183.7$445.0 million, respectively, of the $680.7$1,528.8 million increase in revenue. Additionally, our IT consulting and technology services and IT outsourcing revenues increased by approximately 28.0%40.7% and 35.5%26.4%, respectively, compared to 20072010 and represented approximately 46.9%50.9% and 53.1%49.1%, respectively, of total revenues in 2008.2011. No customer accounted for sales in excess of 10% of revenues during 2011 or 2010.

Cost of Revenues (Exclusive of Depreciation and Amortization Expense). Our cost of revenues consists primarily of the cost of salaries, incentive-based compensation, stock-based compensation expense, and related stock-based Indian fringe benefit tax expense, payroll taxes, employees benefits, immigration and project-related travel for technical personnel, the cost of subcontracting and the cost of sales commissions related to revenues. Our cost of revenues increased by approximately 30.4%33.3% or $366.8$884.0 million from $1,206.0$2,654.6 million during 20072010 to $1,572.8$3,538.6 million in 2008.2011. The increase was due primarily to higheran increase in compensation and benefits costs of approximately $326.0$821.8 million, which is primarily attributed toresulting from the increase in the number of our technical personnel.personnel necessary to support our revenue growth.

Selling, General and Administrative Expenses. Selling, general and administrative expenses consist primarily of salaries, incentive-based compensation, stock-based compensation expense, and related stock-based Indian fringe benefit tax expense,payroll taxes, employee benefits, travel, promotion, communications, management, finance, administrative and occupancy costs. Selling, general and administrative expenses, including depreciation and amortization, increased by approximately 32.6%,34.4% or $178.8$370.1 million, from $548.0$1,076.0 million during 20072010, to $726.8$1,446.1 million during 2008,2011, and increased slightly as a percentage of revenue from 25.7%23.4% in 20072010 to 25.8%23.6% in 2008.2011. The increase as a percentage of revenue was due primarily to an increaseincreases in depreciationcompensation and amortization expense,benefit costs and expenses relatedinvestments to the expansion ofgrow our infrastructure to support our revenue growth, partially offset by the favorable impact of the depreciation of the Indian rupee versus the U.S. dollar.business, including expanded sales and marketing activities.

Income from Operations. Income from operations increased approximately 35.4%31.9%, or $135.2$274.6 million, from approximately $381.5$861.9 million during 20072010 to approximately $516.7$1,136.5 million during 2008,2011, representing operating margins of approximately 18.3%18.6% of revenues in 20082011 and 17.9%18.8% of revenues in 2007.2010. The increasedecrease in operating margin was due primarilyattributed to increased revenues, achieving operating efficienciesan increase in compensation and benefit costs and investments to grow our business, including leverage on priorexpanded sales and marketing investments andactivities. Excluding the impact of applicable designated cash flow hedges, the depreciation of the Indian rupee versusagainst the U.S. dollar partially offsetpositively impacted our operating margin by approximately 54 basis points or 0.54 percentage points. Each additional headcount to support1.0% change in the exchange rate between the Indian rupee and the U.S. dollar will have the effect of moving our revenue growth.operating margin by approximately 27 basis points or 0.27 percentage points. Excluding stock-based compensation expense of $90.2 million and stock-based Indian fringe benefit tax expense of $52.0$57.0 million in 2008for 2011 and $41.8 million in 2007,2010, respectively, operating margins for the years ended December 31, 20082011 and 20072010 were 20.2%20.0% and 19.8%20.0%, respectively.

We entered into foreign exchange forward contracts to hedge certain Indian rupee denominated payments in India. These hedges are intended to mitigate the volatility of the changes in the exchange rate between the U.S. dollar and the Indian rupee. During 2011, settlement of certain cash flow hedges favorably impacted our operating margin by approximately 31 basis points or 0.31 percentage points.

Other Income/Income (Expense), Net.NetOther. Total other income (expense), net decreased from $32.8 million of income in 2007 to $1.5 million of expense in 2008 or by $34.3 million and consists primarily of interest income and foreign currency exchange gains or losses. This $34.3 million decrease is attributed to a period-over-period decrease of $26.0 millionand (losses) and interest income. The following table sets forth, for the periods indicated, Total other income (expense), net:

(Dollars in thousands)

   2011  2010  Increase/
(Decrease)
 

Foreign currency exchange (losses) gains

  $(32,400 $11,220   $(43,620

Gains (losses) on foreign exchange forward contracts not designated as hedging instruments

   23,621    (21,088  44,709  
  

 

 

  

 

 

  

 

 

 

Net foreign currency exchange (losses)

   (8,779  (9,868  1,089  

Interest income

   39,249    25,793    13,456  

Other, net

   2,211    803    1,408  
  

 

 

  

 

 

  

 

 

 

Total other income (expense), net

  $32,681   $16,728   $15,953  
  

 

 

  

 

 

  

 

 

 

The foreign currency income attributed to the remeasurementexchange losses of certain balance sheet accounts for movements in foreign currency rates, primarily the strengthening of the U.S. dollar against the British pound, euro and Indian rupee, and a reduction of $7.4approximately $32.4 million in interest income, from approximately $29.6 million in 2007 to $22.2 million in 2008. In 2008, foreign currency losses were approximately $22.8 million, which are primarily attributed to U.S. dollar denominated intercompany payables from our European subsidiaries to Cognizant India for services performed by Cognizant India on behalf of our European customers and the remeasurement of the Indian rupee net monetary assets on Cognizant India’s books to the U.S. dollar functional currency. The decrease$23.6 million of gains on foreign exchange forward contracts were primarily related to the change in fair value of foreign exchange forward contracts entered into to offset foreign currency exposure to Indian rupee denominated net monetary assets and the realized losses related to the settlement of certain foreign exchange forward contracts in 2011. At December 31, 2011, the notional value of our undesignated hedges was $234.2 million. The $13.5 million increase in interest income iswas primarily dueattributed to lower average short-term interest rates in 2008 compared to 2007.higher invested balances.

Provision for Income Taxes. The provision for income taxes increased from approximately $64.2$145.0 million in 20072010 to approximately $84.4$285.5 million in 2008.2011. The effective income tax rate increased from 15.5%16.5% in 20072010 to 16.4%24.4% in 2008.2011. The increase in our effective income tax rate iswas primarily attributed to tax benefits of approximately $3.6 million recognized in 2007 resulting from the settlement of and expiration of the statute of limitations for certain tax provisions and, in 2008, a net return to provision adjustment of $2.4 million. Excluding discrete items, our effective tax rate was 15.9% for 2008 compared to 16.4% for 2007. This decrease was primarily due to our overall growth, which resulted in a greater percentage of Cognizant India’s revenues falling under the incomeSTP tax holiday growthprogram in countries whose tax rates are lower than the United States and net reductions in statutory income tax rates, primarily in Europe.2011.

Net Income. Net income increased from approximately $350.1$733.5 million in 20072010 to approximately $430.8$883.6 million in 2008,2011, representing 16.4%16.0% and 15.3%14.4% of revenues, respectively. The decrease in net income as a percentage of revenues in 20082011 is primarily attributed to the decrease in interest income and the foreign currency losses in 2008, partially offset by a higher operating margineffective income tax rate in 2008.2011.

Year Ended December 31, 20072010 Compared to Year Ended December 31, 20062009

Revenue. Revenue increased by 49.9%40.1%, or approximately $711.3$1,313.7 million, from approximately $1,424.3$3,278.7 million during 20062009 to approximately $2,135.6$4,592.4 million in 2007.2010. This increase was primarily attributed to greater acceptance of the on-site/offshoreglobal delivery model among an increasing number of industries, strengthcontinued interest in our customers’using the global delivery model as a means to reduce overall IT costs, increased customer spending on post-acquisition integration engagements and discretionary spendingdevelopment projects, and greater penetration in the European market. Revenue from customers existing as of December 31, 20062009 increased by approximately $630.4$1,193.3 million and revenue from new customers added since December 31, 2006during 2010 was approximately $80.9$120.4 million or approximately 3.8%9.2% of the year over year revenue increase and 2.6% of total revenues for the year ended December 31, 2007.2010. In addition, revenue from our North American and European customers increased in 2007 increased2010 by $159.0$988.5 million and $248.8 million, respectively, as compared to 2006.2009. We had approximately 500712 active clients as of December 31, 20072010 as compared to approximately 400589 active clients as of December 31, 2006.2009. In addition, during 2010 we experienced strong demand across all of our business segments for an increasingly broad range of services with all of our business segments experiencing year-over-year revenue growth between 47.3% and 52.7%.services. Our Financial Services and Healthcare business segments accounted for approximately $321.5

$537.8 million and $173.6$316.7 million, respectively, of the $711.3$1,313.7 million increase in revenue. OurAdditionally, our IT consulting and technology services and IT outsourcing revenues increased by approximately 48.4%52.1% and 51.4%30.4%, respectively, compared to 20062009 and represented approximately 48.4%48.3% and 51.6%51.7%, respectively, of total revenues in 2007.2010. No customer accounted for sales in excess of 10% of revenues during 2010 or 2009.

Cost of Revenues (Exclusive of Depreciation and Amortization Expense). Our cost of revenues consistedconsists primarily of the cost of salaries, incentive-based compensation, stock-based compensation expense and related stock-based Indian fringe benefit tax expense, payroll taxes, benefits, immigration and project-related travel for technical personnel, the cost of subcontracting and the cost of sales commissions related to revenues. Our cost of revenues increased by 53.1%approximately 43.5% or approximately $418.1$805.2 million from approximately $787.9$1,849.4 million during 20062009 to approximately $1,206.0$2,654.6 million in 2007.2010. The increase was due primarily to higheran increase in compensation and benefits costs of approximately $381.9 million.$671.2 million, resulting from the increase in the number of our technical personnel and incentive-based compensation, as well as the appreciation of the Indian rupee versus the U.S. dollar.

Selling, General and Administrative Expenses. Selling, general and administrative expenses consistedconsist primarily of salaries, incentive-based compensation, stock-based compensation expense, and related stock-based Indian fringe benefit tax expense,payroll taxes, employee benefits, travel, promotion, communications, management, finance, administrative and occupancy costs as well as depreciation and amortization expense.costs. Selling, general and administrative expenses, including depreciation and amortization, increased by 45.2%,approximately 32.7% or approximately $170.6$265.2 million, from approximately $377.4$810.7 million during 20062009, to approximately $548.0$1,075.9 million during 2007,2010, and decreased as a percentage of revenue from approximately 26.5%24.7% in 20062009 to approximately 25.7%23.4% in 2007.2010. The decrease as a percentage decreaseof revenue was due primarily to economies of scale driven by increased revenues that resulted from our expanded sales and marketing activities in the current and prior years that allowed us to leverage our cost structure over a larger organization, reductions in discretionary spending, partially offset by an increase in compensation and benefit costs, including incentive-based compensation and the impact of the appreciation of the Indian rupee versus the U.S. dollar and wage inflation, primarily in India.dollar.

Income from Operations. Income from operations increased 47.3%approximately 39.3%, or approximately $122.6$243.4 million, from approximately $258.9$618.5 million during 20062009 to approximately $381.5$861.9 million during 2007,2010, representing operating margins of approximately 17.9%18.8% of revenues in 20072010 and 18.2%18.9% of revenues in 2006.2009. The decrease in operating margin was due primarilyimpacted by an increase in compensation and benefit costs, including incentive-based compensation costs, and investments to grow our business, partially offset by expanded sales and marketing activities in the current and prior years that allowed us to leverage our cost structure over a larger organization. Excluding the impact of applicable designated cash flow hedges, the appreciation of the Indian rupee versusagainst the U.S. dollar negatively impacted our operating margin by approximately 157 basis points or 1.57 percentage points. Each additional 1.0% change in the exchange rate between the Indian rupee and wage inflation, primarily in India, partially offsetthe U.S. dollar will have the effect of moving our operating margin by cost containment actions such as control of discretionary spending and scale efficiencies, including increased utilization rates of our technical staff, and lower stock-compensation costs as aapproximately 27 basis points or 0.27 percentage of revenues.points. Excluding stock-based compensation expense of $35.9$57.0 million and $44.8 million for 2010 and 2009 and stock-based Indian fringe benefit tax expense of $5.9$0.9 million in 2007 and stock-based compensation expense of $29.9 million in 2006,2009, operating margins for the years ended December 31, 20072010 and 20062009 were 19.8%20.0% and 20.3%, respectively.

We entered into foreign exchange forward contracts to hedge certain Indian rupee denominated payments in India. These hedges are intended to mitigate the volatility of the changes in the exchange rate between the U.S. dollar and the Indian rupee. During 2010, settlement of certain cash flow hedges favorably impacted our operating margin by approximately 91 basis points or 0.91 percentage points.

Other Income/Income (Expense), Net.NetOther income/. Total other income (expense), net consistedconsists primarily of interest income and foreign currency exchange gains or losses.and (losses) and interest income. The increase infollowing table sets forth, for the periods indicated, Total other income/income (expense), netnet:

(Dollars in thousands)

   2010  2009  Increase/
(Decrease)
 

Foreign currency exchange gains

  $11,220   $22,493   $(11,273

(Losses) on foreign exchange forward contracts not designated as hedging instruments

   (21,088  (20,821  (267
  

 

 

  

 

 

  

 

 

 

Net foreign currency exchange (losses) gains

   (9,868  1,672    (11,540

Interest income

   25,793    15,895    9,898  

Other, net

   803    894    (91
  

 

 

  

 

 

  

 

 

 

Total other income (expense), net

  $16,728   $18,461   $(1,733
  

 

 

  

 

 

  

 

 

 

The foreign currency exchange gains of $14.0approximately $11.2 million waswere primarily attributed to an increase in interest incomeintercompany balances between our European subsidiaries and Cognizant India for services performed by Cognizant India on behalf of $12.0 million from approximately $17.6 million in 2006 to approximately $29.6 million in 2007our European customers and a year-over-year increase of approximately $2.0 million in income due to the remeasurement of certain balance sheet accounts for movementsthe Indian rupee net monetary assets on Cognizant India’s books to the U.S. dollar functional currency. The $21.1 million of losses on foreign exchange forward contracts were related to the change in fair value of foreign exchange forward contracts entered into to offset foreign currency exposure to Indian rupee denominated net monetary assets and the realized losses related to the settlement of certain foreign exchange rates.forward contracts in 2010. At December 31, 2010, the notional value of these undesignated hedges was $234.0 million. The $9.9 million increase in interest income was dueprimarily attributed to higher invested global cash balances and an increase in short-term interest rates.balances.

Provision for Income Taxes. The provision for income taxes increased from approximately $45.0$102.0 million in 20062009 to approximately $64.2$145.0 million in 2007.2010. The effective income tax rate decreasedincreased from 16.2%16.0% in 20062009 to 15.5%16.5% in 2007 primarily due to tax benefits of approximately $3.6 million recognized2010. The increase in 2007, including $2.9 million upon the expiration of the U.S. federal income tax statute of limitations for previously recorded uncertain income tax positions and a net benefit of $0.7 million attributed to the effective settlement of certain foreign income tax positions. Additionally, theour effective income tax rate decreased duewas primarily attributed to net reductionsdiscrete tax items in statutory income tax rates. Excluding discrete items, the Company’s2010, a higher U.S. state effective income tax rate forin 2010, as well as an increase in our taxable income in India resulting from an increase in non-export profits that are taxable at the year ended December 31, 2007 was 16.4%.India statutory rate.

Net Income. Net income increased from approximately $232.8$535.0 million in 20062009 to approximately $350.1$733.5 million in 2007,2010, representing 16.3% and 16.4%16.0% of revenues, respectively. The decrease in net income as a percentage of revenues in 20062010 is primarily attributed to an increase in net foreign currency exchange losses and 2007, respectively.a higher effective income tax rate.

Results by Business Segment

Our reportable segments are: Financial Services, which includes customers providing banking / transaction processing, capital markets and insurance services; Healthcare, which includes healthcare providers and payers as well as life sciences customers; Manufacturing/Retail/Logistics, which includes manufacturers, retailers, travel and other hospitality customers, as well as customers providing logistics services; and Other, which is an aggregation of industry operating segments which, individually, are less than 10.0% of consolidated revenues and segment operating profit. The Other segment includes information, media and informationentertainment services, communications, and high technology operating segments. Our sales managers, account executives, account managers and project teams are aligned in accordance with the specific industries they serve.

Our chief operating decision maker evaluates Cognizant’s performance and allocates resources based on segment revenues and operating profit. Segment operating profit is defined as income from operations before unallocated costs. Generally, operating expenses for each operating segment have similar characteristics and are

subject to the same factors, pressures and challenges. However, the economic environment and its effects on industries served by our operating groups may affect revenue and operating expenses to differing degrees. Expenses included in segment operating profit consist principally of direct selling and delivery costs as well as a per seat charge for use of the development and delivery centers. Certain expenses, such asselling, general and administrative andexpenses, excess or shortfall of incentive compensation for delivery personnel as compared to target, a portion of depreciation and amortization, are not specifically allocated to specific segments as management does not believe it is practical to allocate such costs to individual segments because they are not directly attributable to any specific segment. Further, stock-based compensation expense and the related stock-based IndiaIndian fringe benefit tax, and the impact of the settlements of our cash flow hedges are not allocated to individual segments in internal management reports used by the chief operating decision maker. Accordingly, thesesuch expenses are separately disclosed as “unallocated” and are adjusted only against the total incomeexcluded from operations.segment operating profit.

As of December 31, 2008,2011, we had approximately 565785 active customers. Accordingly, we provide a significant volume of services to many customers in each of our business segments. Therefore, a loss of a significant customer or a few significant customers in a particular segment could materially reduce revenues for such segment. However, no individual customer exceeded 10.0% of our consolidated revenues for the years ended December 31, 2008, 2007 and 2006, respectively.2011, 2010, or 2009. In addition, the services we provide to our larger customers are often critical to the operations of such customers and a termination of our services would require an extended transition period with gradual declining revenues.

Revenues from external customers and segment operating profit, before unallocated expenses, for the Financial Services, Healthcare, Manufacturing/Retail/Logistics, and Other segments for the years ended December 31, 2008, 20072011, 2010, and 20062009 are as follows:

 

           2008 2007               2011   2010 
  2008  2007  2006  Increase  % Increase  %   2011   2010   2009   Increase   %   Increase   % 
  (Dollars in thousands)   (Dollars in thousands) 

Revenues:

                           

Financial Services

  $1,284,013  $1,001,420  $679,901  $282,593  28.2% $321,519  47.3%  $2,518,422    $1,944,450    $1,406,629    $573,972     29.5    $537,821     38.2  

Healthcare

   688,224   504,504   330,860   183,720  36.4   173,644  52.5    1,622,157     1,177,113     860,427     445,044     37.8     316,686     36.8  

Manufacturing/Retail/ Logistics

   443,236   320,116   209,703   123,120  38.5   110,413  52.7    1,197,472     849,643     564,917     347,829     40.9     284,726     50.4  

Other

   400,831   309,537   203,803   91,294  29.5   105,734  51.9    783,105     621,183     446,690     161,922     26.1     174,493     39.1  
                    

 

   

 

   

 

   

 

     

 

   

Total revenues

  $2,816,304  $2,135,577  $1,424,267  $680,727  31.9% $711,310  49.9%  $6,121,156    $4,592,389    $3,278,663    $1,528,767     33.3    $1,313,726     40.1  
                    

 

   

 

   

 

   

 

     

 

   

Segment Operating Profit:

                           

Financial Services

  $439,055  $355,696  $254,115  $83,359  23.4% $101,581  40.0%  $872,267    $668,595    $503,689    $203,672     30.5    $164,906     32.7  

Healthcare

   270,790   199,791   135,374   70,999  35.5   64,417  47.6    625,052     436,879     331,007     188,173     43.1     105,872     32.0  

Manufacturing/Retail/ Logistics

   136,609   108,480   73,443   28,129  25.9   35,037  47.7    440,416     283,676     184,636     156,740     55.3     99,040     53.6  

Other

   132,209   111,319   63,657   20,890  18.8   47,662  74.9    254,145     208,306     147,246     45,839     22.0     61,060     41.5  
                    

 

   

 

   

 

   

 

     

 

   

Total segment operating profit

  $978,663  $775,286  $526,589  $203,377  26.2% $248,697  47.2%  $2,191,880    $1,597,456    $1,166,578    $594,424     37.2    $430,878     36.9  
                    

 

   

 

   

 

   

 

     

 

   

Year Ended December 31, 20082011 Compared to Year Ended December 31, 20072010

Financial Services Segment

RevenueRevenue.. Revenue increased by 28.2%29.5%, or approximately $282.6$573.9 million, from approximately $1,001.4$1,944.5 million during 20072010 to approximately $1,284.0$2,518.4 million in 2008. The increase in revenue was primarily driven by continued expansion of existing customer relationships as well as revenue contributed by new

customers. The increase in revenue from customers existing as of December 31, 2007 and customers added since such date was approximately $263.1 million and approximately $19.5 million, respectively. Within the segment, full year revenue from our banking customers increased approximately $202.1 million over the prior year. However, our quarterly sequential revenue decreased in the latter portion of 2008 and we expect this trend to continue into 2009 due to the continuing crisis in the financial services sector. Overall, the full year 2008 increase in the segment can also be attributed to leveraging sales and marketing investments in this business segment as well as greater acceptance of the on-site/offshore IT services delivery model.

Segment Operating Profit. Segment operating profit increased by 23.4%, or approximately $83.4 million, from approximately $355.7 million during 2007 to approximately $439.1 million during 2008. The increase in segment operating profit was attributable primarily to increased revenues and the impact of the depreciation of the Indian rupee versus the U.S. dollar, partially offset by additional headcount to support our revenue growth, continued investment in sales and marketing and wage inflation, primarily in India.

Healthcare Segment

Revenue. Revenue increased by 36.4%, or approximately $183.7 million, from approximately $504.5 million during 2007 to approximately $688.2 million in 2008.2011. The increase in revenue was primarily driven by continued expansion of existing customer relationships as well as revenue contributed by new customers. The increase in revenue from customers existing as of December 31, 20072010 and customers added since such dateduring 2011 was approximately $166.3$531.3 million and approximately $17.4$42.6 million, respectively. Within the segment, growth was particularly strong amongrevenue from our life sciencesbanking and insurance customers where revenue increased by approximately $121.3$395.7 million and $178.2

million, respectively, over the prior year. TheOverall, the full year 2011 increase in the segment can also be attributed to leveraging sales and marketing investments in this business segment as well as greater acceptance of the on-site/offshore ITour global services delivery model.model and increased customer spending on discretionary development projects.

Segment Operating ProfitProfit.. Segment operating profit increased 35.5%by 30.5%, or approximately $71.0$203.7 million, from approximately $199.8$668.6 million during 20072010 to approximately $270.8$872.3 million during 2008.2011. The increase in segment operating profit was attributable primarily to increased revenues andduring the impact of the depreciation of the Indian rupee versus the U.S. dollar, partially offset by additional headcount to support our revenue growth, continued investment in sales and marketing and wage inflation, primarily in India.year.

Manufacturing/Retail/LogisticsHealthcare Segment

RevenueRevenue.. Revenue increased by 38.5%37.8%, or approximately $123.1$445.0 million, from approximately $320.1$1,177.1 million during 20072010 to approximately $443.2$1,622.2 million in 2008.2011. The increase in revenue was primarily driven by continued expansion of existing customer relationships as well as revenue contributed by new customers. The increase in revenue from customers existing as of December 31, 20072010 and customers added since such dateduring 2011 was approximately $77.3$394.7 million and approximately $45.8$50.3 million, respectively. Within the segment, growth was strong among both our healthcare and life sciences customers, where revenue during 2011 increased by approximately $279.8 million and $165.2 million, respectively. The increase can also be attributed to leveraging sales and marketing investments in this business segment as well as greater acceptance of the on-site/offshore ITour global services delivery model.model and increased customer spending on discretionary development projects.

Segment Operating Profit. Segment operating profit increased 25.9%43.1%, or approximately $28.1$188.2 million, from approximately $108.5$436.9 million during 20072010 to approximately $136.6$625.1 million during 2008.2011. The increase in segment operating profit was attributable primarily to increased revenues, achieving operating efficiencies, including continued leverage of prior sales and marketing investments, and the impact of the depreciation of the Indian rupee versus the U.S. dollar, partially offset by an increase in compensation and benefit costs resulting from additional headcount to support our revenue growth, continued investment in sales and marketing and wage inflation, primarily in India.growth.

OtherManufacturing/Retail/Logistics Segment

Revenue. Revenue increased by 29.5%40.9%, or approximately $91.3$347.8 million, from approximately $309.5$849.6 million during 2010 to approximately $1,197.5 million in 2007 to approximately $400.8 million in 2008. The increase in revenue was primarily driven by continued expansion of existing customer relationships as well as revenue contributed by new customers. The increase in

revenue from customers existing as of December 31, 2007 and customers added since such date was approximately $43.6 million and approximately $47.7 million, respectively. Within the segment, growth was particularly strong among our high technology customers, where revenue increased approximately $40.1 million over the prior year. The increase can also be attributed to leveraging sales and marketing investments in this business segment as well as greater acceptance of the on-site/offshore IT services delivery model.

Segment Operating Profit. Segment operating profit increased 18.8%, or approximately $20.9 million from approximately $111.3 million in 2007 to approximately $132.2million in 2008. The increase in segment operating profit was attributable primarily to increased revenues and the impact of the depreciation of the Indian rupee versus the U.S. dollar, partially offset by additional headcount to support our revenue growth, continued investment in sales and marketing and wage inflation, primarily in India.

Year Ended December 31, 2007 Compared to Year Ended December 31, 2006

Financial Services Segment

Revenue. Revenue increased by 47.3%, or approximately $321.5 million, from approximately $679.9 million during 2006 to approximately $1,001.4 million in 2007.2011. The increase in revenue was primarily driven by continued expansion of existing customer relationships as well as revenue contributed by new customers. The increase in revenue from customers existing as of December 31, 20062010 and customers added since such dateduring 2011 was approximately $301.5$307.2 million and approximately $20.0$40.6 million, respectively. Within the segment, growth was particularly strong among both our bankingretail and hospitality and manufacturing and logistics customers, where revenue during 2011 increased by approximately $253.9$221.7 million over the prior year including significant growth from our European banking clients, which accounted for 28.9% of the segment growth over the prior year. The business challenges experienced by the financial services industry during the last six months of 2007 did not have material impact on our business.and $126.1 million, respectively. The increase can also be attributed to leveraging sales and marketing investments in this business segment as well as greater acceptance of the on-site/offshore ITour global services delivery model.model and increased customer spending on discretionary development projects.

Segment Operating Profit.Profit. Segment operating profit increased by 40.0%55.3%, or approximately $101.6$156.7 million, from approximately $254.1$283.7 million during 20062010 to approximately $355.7$440.4 million during 2007.2011. The increase in segment operating profit was attributable primarily to increased revenues during the year, achieving operating efficiencies, including continued leverage of prior sales and marketing investments, and the impact of the depreciation of the Indian rupee versus the U.S. dollar, partially offset by an increase in compensation and benefit costs resulting from additional headcount to support our revenue growth.

Other Segment

Revenue. Revenue increased by 26.1%, or approximately $161.9 million, from approximately $621.2 million in 2010 to approximately $783.1 million in 2011. The increase in revenue was primarily driven by continued expansion of existing customer relationships as well as revenue contributed by new customers. The

increase in revenue from customers existing as of December 31, 2010 and customers added during 2011 was approximately $137.9 million and approximately $24.0 million, respectively. Within the Other segment, growth was particularly strong among our telecommunication customers, where revenue during 2011 increased approximately $75.7 million. The increase can also be attributed to leveraging sales and marketing investments in this business segment as well as greater acceptance of our global services delivery model and increased customer spending on discretionary development projects.

Segment Operating Profit. Segment operating profit increased 22.0%, or approximately $45.8 million, from approximately $208.3 million in 2010 to approximately $254.1million in 2011. The increase in segment operating profit was attributable primarily to increased revenues during the year and the impact of the depreciation of the Indian rupee versus the U.S. dollar, partially offset by an increase in compensation and benefit costs resulting from additional headcount to support our revenue growth, continued investment in sales and marketing the impact of the appreciation of the Indian rupee and wage inflation, primarilyan increase in India.compensation and benefit costs.

Year Ended December 31, 2010 Compared to Year Ended December 31, 2009

HealthcareFinancial Services Segment

RevenueRevenue.. Revenue increased by 52.5%38.2%, or approximately $173.6$537.8 million, from approximately $330.9$1,406.6 million during 20062009 to approximately $504.5$1,944.5 million in 2007.2010. The increase in revenue was primarily driven by continued expansion of existing customer relationships as well as revenue contributed by new customers. The increase in revenue from customers existing as of December 31, 20062009 and customers added since such dateduring 2010 was approximately $157.6$508.1 million and approximately $16.0$29.7 million, respectively. Within the segment, growth was particularly strong amongrevenue from our healthcarebanking and insurance customers where revenue increased by approximately $88.9$410.3 million and $127.5 million, respectively, over the prior year. TheOverall, the full year 2010 increase in the segment can also be attributed to leveraging sales and marketing investments in this business segment as well as greater acceptance of the on-site/offshore ITour global services delivery model.model and increased customer spending on post-acquisition integration engagements and discretionary development projects.

Segment Operating ProfitProfit.. Segment operating profit increased 47.6%by 32.7%, or approximately $64.4$164.9 million, from approximately $135.4$503.7 million during 20062009 to approximately $199.8$668.6 million during 2007.2010. The increase in segment operating profit was attributable primarily to increased revenues, partially offset by additional headcount to support our revenue growth, continued investment in sales and marketing, an increase in compensation and benefit costs and the impact of the appreciation of the Indian rupee and wage inflation, primarily in India.versus the U.S. dollar.

Manufacturing/Retail/LogisticsHealthcare Segment

RevenueRevenue.. Revenue increased by 52.7%36.8%, or approximately $110.4$316.7 million, from approximately $209.7$860.4 million during 20062009 to approximately $320.1$1,177.1 million in 2007.2010. The increase in revenue was primarily driven by continued expansion of existing customer relationships as well as revenue contributed by new customers. The increase in revenue from customers existing as of December 31, 20062009 and customers added since such dateduring 2010 was approximately $83.5$293.9 million and approximately $26.9$22.8 million, respectively. Within the segment, growth was strong among both our healthcare and life sciences customers, where revenue during 2010 increased by approximately $205.4 million and $111.3 million, respectively. The increase can also be attributed to leveraging sales and marketing investments in this business segment as well as greater acceptance of the on-site/offshore ITour global services delivery model.model and increase in discretionary development projects.

Segment Operating Profit. Segment operating profit increased 47.7%32.0%, or approximately $35.1$105.9 million, from approximately $73.4$331.0 million during 20062009 to approximately $108.5$436.9 million during 2007.2010. The increase in segment operating profit was attributable primarily to increased revenues, partially offset by additional headcount to support our revenue growth, continued investment in sales and marketing, an increase in compensation and benefit costs and the impact of the appreciation of the Indian rupee and wage inflation, primarily in India.versus the U.S. dollar.

OtherManufacturing/Retail/Logistics Segment

Revenue. Revenue increased by 51.9%50.4%, or approximately $105.7$284.7 million, from approximately $203.8$564.9 million during 2009 to approximately $849.6 million in 2006 to approximately $309.6 million in 2007.2010. The increase in revenue was primarily driven by continued expansion of existing customer relationships as well as revenue contributed by new customers. The increase in revenue from customers existing as of December 31, 20062009 and customers added since such dateduring 2010 was approximately $87.7$241.7 million and approximately $18.0$43.0 million, respectively. Within the segment, growth was particularly strong among both our mediaretail and information serviceshospitality and manufacturing and logistics customers, where revenue during 2010 increased by approximately $55.4$159.6 million over the prior year.and $125.1 million, respectively. The increase can also be attributed to leveraging sales and marketing investments in this business segment as well as greater acceptance of the on-site/offshore ITour global services delivery model.model and increase in discretionary development projects.

Segment Operating Profit. Segment operating profit increased 74.9%53.6%, or approximately $47.7$99.1 million, from approximately $63.7$184.6 million in 2006during 2009 to approximately $111.3$283.7 million in 2007.during 2010. The increase in segment operating profit was attributable primarily to increased revenues during the year and achieving operating efficiencies, including continued leverage onof prior sales and marketing investments, partially offset by additional headcount to support our revenue growth, an increase in compensation and benefit costs and the impact of the appreciation of the Indian rupee versus the U.S. dollar.

Other Segment

Revenue. Revenue increased by 39.1%, or approximately $174.5 million, from approximately $446.7 million in 2009 to approximately $621.2 million in 2010. The increase in revenue was primarily driven by continued expansion of existing customer relationships as well as revenue contributed by new customers. The increase in revenue from customers existing as of December 31, 2009 and wage inflation,customers added during 2010 was approximately $149.6 million and approximately $24.9 million, respectively. Within the Other segment, growth was particularly strong among both our information, media and entertainment services customers and our telecommunication customers, where revenue during 2010 increased approximately $74.1 million and $56.6 million, respectively. The increase can also be attributed to leveraging sales and marketing investments in this business segment as well as greater acceptance of our global services delivery model and increase in discretionary development projects.

Segment Operating Profit. Segment operating profit increased 41.5%, or approximately $61.1 million, from approximately $147.2 million in 2009 to approximately $208.3million in 2010. The increase in segment operating profit was attributable primarily to increased revenues during the year and achieving operating efficiencies, including continual leverage of prior sales and marketing investments, partially offset by additional headcount to support our revenue growth, an increase in India.compensation and benefit costs and the impact of the appreciation of the Indian rupee versus the U.S. dollar.

Liquidity and Capital Resources

At December 31, 2008,2011, we had cash and cash equivalents and short-term investments of $762.6$2,432.3 million. We have used, and plan to use, such cash for (i) expansion of existing operations, including our offshore IT development and delivery centers; (ii) continued development of new service lines; (iii) possible acquisitions of related businesses; (iv) formation of joint ventures; (v) stock repurchases; and (vi) general corporate purposes, including working capital. As of December 31, 2008,2011, we had no third party debt and had working capital of approximately $1,080.5$2,875.8 million as compared to working capital of approximately $901.5$2,587.5 million as of December 31, 2007.2010. Accordingly, we do not anticipate any near-term liquidity issues.

Net cash provided by operating activities was approximately $429.7$875.2 million for the year ended December 31, 2008, $344.32011, $764.7 million for the year ended December 31, 20072010 and $252.9$672.3 million for the year ended December 31, 2006.2009. The increase in 2008 as compared to the prior yearboth years is primarily attributed to the increase in our net income in 2008.income. Trade

accounts receivable increased from approximately $259.2$626.3 million at December 31, 20062009 to approximately $383.0$901.3 million at December 31, 20072010 and to approximately $517.5$1,179.0 million at December 31, 2008.2011. Unbilled accounts receivable increased from approximately $39.3$83.0 million at December 31, 20062009 to approximately $53.5$113.0 at December 31, 20072010 and to approximately $62.2$139.6 million at December 31, 2008.2011. The increase in trade accounts receivable and unbilled receivables during 20082011 was due primarily to increased revenues and a higher number of days of sales outstanding.revenues. We monitor turnover, aging and the collection of

accounts receivable through the use of management reports that are prepared on a customer basis and evaluated by our finance staff. At December 31, 2008,2009, our days’days sales outstanding, including unbilled receivables, was approximately 7172 days as compared to 6771 days as of December 31, 20072010 and 6573 days as of December 31, 2006.2011.

Our investing activities used net cash of approximately $55.0$850.3 million for the year ended December 31, 2008, $277.32011, $446.9 million for the year ended December 31, 20072010 and $272.3$394.8 million for the year ended December 31, 2006.2009. The decreaseincrease in net cash used in investing activities during 2008 primarily relates2011 is related to an increase in net purchases of investments, an increase in capital expenditures during the year and increased payments for acquisitions. The increase in net cash used in investing activities during 2010 as compared to 2009 related to an increase in capital expenditures during the year partially offset by decreased payments for acquisitions and thea decrease in net effect of the sale of a portion of our auction-rate securities investments and subsequent reinvestment of the proceeds into cash and cash equivalents during the year. The increase in 2007 as compared to 2006 was primarily attributed to greater investment to expand our offshore IT development centers and to payments for the acquisitions, partially offset by higher net cash flows generated from maturities or salespurchases of investments.

Our financing activities providedused net cash of approximately $44.0$255.5 million for the year ended December 31, 2008, $4.02011, and provided net cash of approximately $120.0 million for the year ended December 31, 20072010 and $82.9$76.9 million for the year ended December 31, 2006.2009. The increase in 2008 relatesnet cash used in financing activities in 2011 is primarily related to lower Class Aadditional repurchases of our common stock repurchases under our stock repurchase program and lowerprogram. The increase in net cash provided by the financing activities in 2010 as compared to 2009 was related to additional proceeds and excess tax benefits from exercisesissuances under our stock-based compensation plans partially offset by additional repurchases of employee stock options. The decrease in 2007 relates primarily to Class Aour common stock repurchases under our stock repurchase program, offset, in part, by higher proceeds and excess tax benefits from exercises of employee stock options.program.

As of December 31, 2008, our short-term and long-term investments totaled $189.2 million and included $5.9 million in short-term and $133.5 million in long-term of AAA-rated auction-rate municipal debt securities that are collateralized by debt obligations supported by student loans, substantially backed by the FFELP. In addition, the remainder2011, a majority of our long-termcash, cash equivalents and short-term investments included $28.2 millionwas held by our foreign subsidiaries. We utilize a variety of tax planning and financing strategies in an auction-rate securities related UBS Right discussed below. Since February 14, 2008, auctions failed for alleffort to ensure that our worldwide cash is available in the auction-rate securities stilllocations in our portfolio as of December 31, 2008. We believe that the failed auctions experienced to date are not a resultwhich it is needed. Most of the deteriorationamounts held outside of the underlying credit quality ofUnited States could be repatriated to the securities and we continueUnited States but, under current law, would be subject to earn and receive interest on the auction-rate municipal debt securities at a pre-determined formula with spreads tied to particular interest rate indices. All of the auction-rate municipal debt securities held by us are callable by the issuer at par.

In November 2008, we accepted an offer from UBS to sell to UBS, at par value ($168.5 million), our auction-rate securities at any time during an exercise period from June 30, 2010 to July 2, 2012,United States federal income taxes, less applicable foreign tax credits. However, other than amounts representing pre-2002 undistributed Indian earnings for which we referhave already accrued U.S. taxes, our intent is to aspermanently reinvest these funds outside the UBS Right. In accepting the UBS Right, we granted UBS the authority to purchase these auction-rate securities or sell them on our behalf at par any time after the execution of the UBS Right through July 2, 2012. The offer is non-transferable. We elected to measure the UBS Right under the fair value option of SFAS No. 159 and recorded pre-tax income of $28.2 million, and a corresponding long term investment. At the same time, we transferred our investment in auction-rate securities from available-for-sale securities to trading securities. As a result of this transfer, we recognized a pre-tax loss of $29.1 million reflecting the reversal to income of the unrealized loss previously recorded in accumulated other comprehensive (loss) income. These transactions were recorded in the caption “other income (expense), net” in our accompanying consolidated statements of operations.

Based on our expected operating cash flows,U.S. and our other sources of cash, wecurrent plans do not anticipate the potential lack of liquidity ondemonstrate a need to repatriate these investments will affectamounts to fund our ability to execute current and planned operations and needs for at least the next 12 months. If a liquidity event does not occur prior to the exercise period under the UBS Right, we expect to obtain liquidity through the UBS Right. If UBS is unable to honor its obligations under the UBS Right, we believe we will be able to ultimately recover our investment in auction-rate municipal debt securities due to: (i) the strength of the underlying collateral, substantially backed by FFELP, and (ii) the AAA credit rating of the securities held by us. However, it could take until the final maturity of the underlying security (up to 33 years) to realize our investments’ recorded value.U.S. operations.

Our ability to expand and grow our business in accordance with current plans, to make acquisitions and form joint ventures and to meet our long-term capital requirements beyond a 12-monthtwelve month period will depend on many factors, including the rate, if any, at which our cash flow increases, our ability and willingness to accomplish acquisitions and joint ventures with capital stock, our continued intent not to repatriate foreign earnings, from India, and the availability of public and private debt and equity financing. We cannot be certain that additional financing, if required, will be available on terms favorable to us, if at all. We expect our operating cash flow and cash and cash equivalents to be sufficient to meet our operating requirements for the next twelve months. There were no off-balance sheet transactions, arrangements or other relationships with unconsolidated entities or other persons in 2011, 2010, and 2009 that would have affected our liquidity or the availability of, or requirements for, capital resources.

Commitments and Contingencies

Our current India real estate development program now includes planned constructionAs of December 31, 2011, we had outstanding fixed capital commitments of approximately 4.5$240.1 million square feet of new space. The expandedrelated to our India development center expansion program, which commenced during the quarter ended March 31, 2007, includes the expenditure of approximately $330.0 million onincluded expenditures for land acquisition, facilities construction and furnishings to build new state-of-the-art IT development and delivery centers in regions primarily designated as SEZs located in India. As of December 31, 2008, we had outstanding fixed capital commitments of approximately $55.3 million related to our India development center expansion program.

During December 2008, our Board of Directors authorized a program to repurchased $50.0 million of our Class A common stock. This authorization expires in December 2009 and we have not purchased any shares in 2008 under this program. Any future repurchases under this program will be funded from a combination of cash on hand and cash flows from operations.

As of December 31, 2008,2011, we had the following obligations and commitments to make future payments under contractual obligations and commercial commitments:

 

  Payments due by period  Payments due by period 
  Total  Less than
1 year
  1-3 years  3-5 years  More than
5 years
  Total   Less than
1 year
   1-3 years   3-5 years   More than
5 years
 
  (in thousands)  (in thousands) 

Operating leases

  $222,516  $55,435  $97,693  $59,090  $10,298  $510,092    $104,985    $185,294    $138,565    $81,248  

Fixed capital commitments(1)

   55,312   55,312   —     —     —     240,134     240,134     —       —       —    

Other purchase commitments(2)

   57,475   44,296   13,179   —     —     23,714     23,714     —       —       —    
                 

 

   

 

   

 

   

 

   

 

 

Total

  $335,303  $155,043  $110,872  $59,090  $10,298  $773,940    $368,833    $185,294    $138,565    $81,248  
                 

 

   

 

   

 

   

 

   

 

 

 

(1)Relates to our India IT development and delivery center expansion program.
(2)Other purchase commitments include, among other things, information technology, software support and maintenance obligations, as well as other obligations in the ordinary course of business that we cannot cancel or where we would be required to pay a termination fee in the event of cancellation.

In connection with a 2008 acquisition, additional purchase price not to exceed $14.0 million, payable in 2010, is contingent on the acquired company achieving certain financial and operating targets during an earn-out period. We will fund such payment, if any, from operating cash flow. Contingent purchase price payments relating to acquisitions are recorded when the contingencies are resolved. The ultimate amount payable cannot be predicted with reasonable certainty because the amount is dependent on future results of operations of the acquired business. In accordance with U.S. GAAP, we have not recorded a liability for this item on our balance sheet because the definitive amount is not determinable or distributable. The contingent consideration, if paid, will be recorded as an additional element of the cost of the acquired company.

As of December 31, 2008,2011, we had $6.4$56.5 million of unrecognized tax benefits. This represents the tax benefits associated with certain tax positions on our domestic and international tax returns that have not been recognized on our financial statements due to uncertainty regarding their resolution. The resolution or settlement of these tax positions with the relevant taxing authorities is at various stages and therefore we are unable to make a reliable estimate of the eventual cash flows by period that may be required to settle these matters.

We are involved in various claims and legal actions arising in the ordinary course of business. In the opinion of management, the outcome of such claims and legal actions, if decided adversely, is not expected to have a material adverse effect on our quarterly or annual operating results, cash flows, or consolidated financial position. Additionally, many of our engagements involve projects that are critical to the operations of our customers’ business and provide benefits that are difficult to quantify. Any failure in a customer’s computer systemsystems or our failure to meet our contractual obligations to our clients, including any breach involving a customer’s confidential information or sensitive data, or our obligations under applicable laws or regulations could result in a claim for substantial damages against us, regardless of our responsibility for such failure. Although we attempt to contractually limit our liability for damages arising from negligent acts, errors, mistakes, or omissions in rendering our application design, development and maintenance services, there can be no assurance that the limitations of liability set forth in our contracts will be enforceable in all instances or will otherwise protect us from liability for damages. Although we have general liability insurance coverage, including coverage for errors or omissions, there can be no assurance that such coverage will continue to be available on reasonable terms or will be available in sufficient amounts to cover one or more large claims, or that the insurer will not disclaim coverage as to any future claim. The successful assertion of one or more large claims against us that exceed available insurance coverage or changes in our insurance policies, including premium increases or the imposition of large deductible or co-insurance requirements, could have a material adverse effect on our quarterly and annual operating results, financial position and cash flows.

Foreign Currency Risk

Overall, we believe that we have limited revenue risk resulting from movement in foreign currency exchange rates as approximately 79.1%78.5% of our revenues for the year ended December 31, 2008 are2011 were generated from customers located in North America. However, a portion of our costs in India, representing approximately 29.6%

33.2% of our global operating costs for the year ended December 31, 2008,2011, are denominated in the Indian rupee and are subject to foreign exchange rate fluctuations. These foreign currency exchange rate fluctuations have an impact on our results of operations. In addition, a portion of our balance sheet is exposed to foreign currency exchange rate fluctuations, which may result in non-operating foreign currency exchange gains or losses upon remeasurement. In 2008,2011 and 2010, we reported foreign currency exchange (losses) and gains, exclusive of hedging gains or losses, of approximately $22.8($32.4) million and $11.2 million, respectively, which arewere primarily attributed to the remeasurement of (i) U.S. dollar denominated intercompany payables from our European subsidiaries to Cognizant India for services performed by Cognizant India on behalf of our European customers and (ii) Indian rupee net monetary assets on Cognizant India’s books to the U.S. dollar functional currency. On an ongoing basis, we manage a portion of this risk by limiting our net monetary asset exposure to certain currencies in our foreign subsidiaries, primarily the Indian rupee in our Indian subsidiaries.rupee.

During December 2008, weWe entered into a series of foreign exchange forward contracts that are designated as cash flow hedges of certain salaryIndian rupee denominated payments in India. Cognizant India converts U.S. dollar receipts from intercompany billings to Indian rupees to fund local expenses, including salaries.expenses. These hedges to buy Indian rupees and sell U.S. dollar / Indian rupee hedgesdollars are intended to partially offset the impact of movement of exchange rates on future operating costs. During 2011 and 2010, we recorded income of $18.8 million and $41.6 million, respectively, on contracts that settled during each year. As of December 31, 2008, the notional value of these contracts is $82.0 million and are scheduled to mature during the first quarter of 2009. In January 2009,2011, we entered into additional foreign exchange forwardhave outstanding contracts with a notional value of $268.0 million.$1,193.5 million and a weighted average forward rate of 49.1 rupees to the U.S. dollar scheduled to mature in 2012, outstanding contracts with a notional value of $1,080.0 million and a weighted average forward rate of 50.4 rupees to the U.S. dollar scheduled to mature in 2013, outstanding contracts with a notional value of $810.0 million and a weighted average forward rate of 52.7 rupees to the U.S. dollar scheduled to mature in 2014, and outstanding contracts with a notional value of $420.0 million and a weighted average forward rate of 54.3 rupees to the U.S. dollar scheduled to mature in 2015.

Our foreign subsidiaries are exposed to foreign exchange rate risk for transactions denominated in currencies other than the functional currency of the respective subsidiary. We also use foreign exchange forward contracts to hedge balance sheet exposure to certain monetary assets and liabilities denominated in currencies other than the functional currency of the subsidiary. These contracts are not designated as hedges and are intended to offset the foreign currency exchange gains or losses upon remeasurement of these net monetary assets. We entered into a series of foreign exchange forward contracts scheduled to mature overin 2012 which are primarily used to hedge our Indian rupee denominated net monetary assets. At December 31, 2011, the remaindernotional value of 2009.

There were no other off-balancethe outstanding contracts was $234.2 million and the related fair value was an asset of $30.7 million. During 2011, inclusive of gains of $23.6 million on these undesignated balance sheet transactions, arrangements or other relationships with unconsolidated entities or other persons in 2008, 2007 and 2006 that would have affected our liquidity or the availabilityhedges, we reported net foreign currency exchange (losses) of or requirements for capital resources.approximately ($8.8) million.

Effects of Inflation

Our most significant costs are the salaries and related benefits for our programming staff and other professionals. Competition in India, the United States and Europe for professionals with advanced technical skills necessary to perform theour services we offeroffered has caused wages to increase at a rate greater than the general rate of inflation. As with other IT service providers in our industry, we must adequately anticipate wage increases, particularly on our fixed-price contracts. There can be no assurance thatHistorically, we will be able to recover cost increases throughhave experienced increases in the prices that we charge for our services in the United Statescompensation and elsewhere. We have experienced wage

inflationbenefit costs, including incentive-based compensation, in India; however, this has not had a material impact on our results of operations as Indian wages represented less than 20.0%we have been able to absorb such cost increases through price increases or cost management strategies such as managing discretionary costs, mix of our totalprofessional staff and utilization levels and achieving other operating expenses forefficiencies. There can be no assurance that we will be able to offset such cost increases in the year ended December 31, 2008.future.

Recent Accounting Pronouncements

Effective January 1, 2008, we adopted SFAS No. 157, “Fair Value Measurements” (“SFAS No. 157”). SFAS No. 157 defines fair value, establishes a market-based framework or hierarchy for measuring fair value and expands disclosures about fair value measurements. SFAS No. 157 is applicable whenever another accounting pronouncement requires or permits assets and liabilities to be measured at fair value. SFAS No. 157 does not expand or require any new fair value measures; however, the application of this statement may change current practice. SFAS No. 157 does not apply to fair value measurements for purposes of lease classification or measurement under SFAS No. 13, “Accounting for Leases”. In February 2008,December 2010, the Financial Accounting Standards Board, (FASB) decided that an entity need not apply this standardor FASB, issued new guidance clarifying certain disclosure requirements related to nonfinancial assets and liabilitiesbusiness combinations that are recognizedmaterial on an individual or disclosed at fair valueaggregate basis. Specifically, the guidance states that, if comparative financial statements are presented, the entity should

disclose revenue and earnings of the combined entity as though the business combination(s) that occurred during the current year occurred as of the beginning of the comparable prior annual reporting period only. Additionally, the new standard expands the supplemental pro forma disclosures required by the authoritative guidance to include a description of the nature and amount of material, nonrecurring pro forma adjustments directly attributable to the business combination in the financial statements on a nonrecurring basis until 2009. Accordingly, ourreported pro forma revenue and earnings. We adopted the new guidance effective January 1, 2011. Our adoption of this standard in 2008 was limited to financial assets and liabilities, which primarily affects the valuation of our investments and derivative contracts. The adoption of SFAS No. 157 did not have a material effect on our financial condition or results of operations. We do not believe the full adoption of SFAS No. 157 with respect to our nonfinancial assets and liabilities will have a material effect on our financial condition or consolidated results of operations. Nonfinancial assets and liabilities for whichHowever, it may result in additional disclosures in the event that we have not applied the provisions of SFAS No. 157 primarily include those measured at fair value in impairment testing and those initially measured at fair value inenter into a business combination.combination that is material either on an individual or aggregate basis.

In October 2008,June 2011, the FASB issued FSP FAS 157-3, “Determiningnew guidance, which requires that comprehensive income be presented either in a single continuous statement of comprehensive income or in two separate consecutive statements, thus eliminating the Fair Valueoption of a Financial Asset Whenpresenting the Marketcomponents of comprehensive income as part of the statement of changes in stockholders’ equity. In addition, the new guidance requires that the reclassification adjustments for That Asset Is Not Active” (“FSP FAS 157-3”), which addressesitems that are reclassified from accumulated other comprehensive income to net income be presented on the applicationface of SFAS No. 157 for illiquidthe financial instruments. The adoption of FSP FAS 157-3 did not change our valuation methodology or have an impact on our consolidated financial statements.

In February 2007,December 2011, the FASB issued SFAS No. 159, “The Fair Value Option for Financial Assets and Financial Liabilities, Including an Amendmentdeferred the new requirements related to the presentation of FASB Statement No. 115” (“SFAS No. 159”), which is effective for financial statements beginning January 1, 2008. SFAS No. 159 permits entitiesreclassification adjustments. The requirement to measure eligible financial assets, financial liabilities and firm commitments at fair value, on an instrument-by-instrument basis, that are otherwise not permitted to be accounted for at fair value under other generally accepted accounting principles. The fair value measurement election is irrevocable and subsequent changes in fair value must be recorded in earnings. Effective January 1, 2008, we adopted SFAS No. 159 and have elected the fair value option for our UBS Right as detailed in Note 9 of our consolidated financial statements.

In December 2007, the FASB issued SFAS No. 141 (revised 2007), “Business Combinations” (“SFAS No. 141(R)”). SFAS No. 141(R) requires the acquiring entitypresent comprehensive income either in a business combination to recognize the full fair valuesingle continuous statement of assets acquiredcomprehensive income or in two separate consecutive statements has not been deferred and liabilities assumed in the transaction (whetherwill be effective on a full or partial acquisition); establishes the acquisition-date fair value as the measurement objectiveretrospective basis for all assets acquired and liabilities assumed; requires expensing of transaction and restructuring costs; and requires the acquirer to disclose the information needed to evaluate and understand the nature and financial effect of the business combination. SFAS No. 141(R) applies prospectively to business combinations for which the acquisition date isperiods beginning on or after January 1, 2009.2012. The impactadoption of SFAS No. 141(R)this standard affects financial statement presentation only and will have no effect on our financial condition or consolidated financial statements will depend upon the nature, terms and sizeresults of the acquisitions we consummate after the effective date.operations.

In December 2007,September 2011, the FASB issued SFAS No. 160, “Noncontrolling Interests in Consolidated Financial Statements—new guidance related to goodwill impairment testing. This standard allows, but does not require, an amendmententity to first assess qualitative factors to determine whether the existence of Accounting Research Bulletin No. 51” (“SFAS No. 160”). SFAS No. 160 establishes accountingevents or circumstances leads to a determination that it is more likely than not that the fair value of a reporting unit is less than its carrying amount. If, after assessing the totality of events or circumstances, an entity determines it is not more likely than not that the fair value of a reporting unit is less than its carrying amount, then performing the two-step impairment test is unnecessary. However, if an entity concludes otherwise, then it is required to perform the first step of the two-step impairment test by calculating the fair value of the reporting unit and comparing the fair value with the carrying amount of the reporting standards for ownership interests in subsidiaries held by parties other thanunit. If the parent,carrying amount of a reporting unit exceeds its fair value, then the entity is required to perform the second step of the goodwill impairment test to measure the amount of consolidated net income attributablethe impairment loss, if any. The new standard gives an entity the option to bypass the parentqualitative assessment for any reporting unit in any period and proceed directly to performing the noncontrolling interest, changes in a parent’s ownership interest, and the valuation of retained noncontrolling equity investments when a subsidiary is deconsolidated. SFAS No. 160 also establishes disclosure requirements that clearly identify and

distinguish between the interestsfirst step of the parent andtwo-step goodwill impairment test. An entity may resume performing the interests of the noncontrolling owners.qualitative assessment in any subsequent period. This statement isnew standard will be effective for fiscal yearsperiods beginning on or after December 15, 2008. As of December 31, 2008, we didJanuary 1, 2012 and will not have any noncontrolling interests in other entities. Accordingly, we do not expect the adoption of SFAS No. 160 will have a material effect on our financial condition or consolidated results of operations.

In March 2008,December 2011, the FASB issued SFAS No. 161, “Disclosures about Derivative Instrumentsguidance requiring enhanced disclosures related to the nature of an entity’s rights to offset and Hedging Activities, an amendment of FASB Statement No. 133” (“SFAS No. 161”). SFAS No. 161 applies to all derivativeany related arrangements associated with its financial instruments and derivative instruments. The new guidance requires the disclosure of the gross amounts subject to rights of set-off, amounts offset in accordance with the accounting standards followed and the related hedged items accountednet exposure. The new guidance will be effective for under SFAS No. 133, “Accounting for Derivative Instrumentsperiods beginning on or after January 1, 2013. The adoption of this standard affects financial statement disclosures only and Hedging Activities” (“SFAS No. 133”). SFAS No. 161 requires entities to provide greater transparency about how and why an entity uses derivative instruments, how derivative instruments and related hedged items are accounted for under SFAS No. 133 and its related interpretations, and how derivative instruments and related hedged items affect an entity’swill have no effect on our financial position,condition or consolidated results of operations and cash flows. SFAS No. 161 is effective for financial statements issued for fiscal years and interim periods beginning after November 15, 2008. We will adopt SFAS No. 161 in 2009.operations.

Forward Looking Statements

The statements contained in this Annual Report on Form 10-K that are not historical facts are forward-looking statements (within the meaning of Section 21E of the Securities Exchange Act of 1934, as amended) that involve risks and uncertainties. Such forward-looking statements may be identified by, among other things, the use of forward-looking terminology such as “believes,” “expects,” “may,” “will,” “could,” “would,” “plan,” “intend,” “estimate,” “predict,” “potential,” “continue,” “should” or “anticipates” or the negative thereof or other

variations thereon or comparable terminology, or by discussions of strategy that involve risks and uncertainties. From time to time, we or our representatives have made or may make forward-looking statements, orally or in writing.

Such forward-looking statements may be included in various filings made by us with the Securities and Exchange Commission, or press releases or oral statements made by or with the approval of one of our authorized executive officers. These forward-looking statements, such as statements regarding anticipated future revenues or operating margins, contract percentage completions, earnings, capital expenditures and other statements regarding matters that are not historical facts, involve predictions. Our actual results, performance or achievements could differ materially from the results expressed in, or implied by, these forward-looking statements. We undertake no obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise, except as may be required under applicable securities laws. There are a number of important factors that could cause our results to differ materially from those indicated by such forward-looking statements. These factors include those set forth in Part I, in the section entitled Item 1A. “Risk Factors”.

 

Item 7A.Quantitative and Qualitative Disclosures About Market Risk

We are exposed to foreign currency exchange rate risk in the ordinary course of doing business as we transact or hold a portion of our funds in foreign currencies, particularly the Indian rupee. Accordingly, we periodically evaluate the need for hedging strategies, including the use of derivative financial instruments, to mitigate the effect of foreign currency exchange rate fluctuations and mayexpect to continue to use such instruments in the future to reduce foreign currency exposure to appreciation or depreciation in the value of certain foreign currencies. All hedging transactions are authorized and executed pursuant to regularly reviewed policies and procedures.

During December 2008, weWe have entered into a series of foreign exchange forward contracts that are designated as cash flow hedges of certain salaryIndian rupee denominated payments in India. Cognizant India converts U.S. dollar receipts from intercompany billings to Indian rupees to fund local expenses, including salaries.expenses. These U.S. dollar / Indian rupee hedges are intended to partially offset the impact of movement of exchange rates on future operating costs. As of December 31, 2008,2011 and December 31, 2010, the notional value of these contracts is $82.0was $3,503.5 million and $2,160.0 million, respectively. The outstanding contracts as of December 31, 2011 are scheduled to mature each month during the first quarter of 2009.2012, 2013, 2014 and 2015. At December 31, 20082011 and December 31, 2010, the net unrealized (loss) gain on our outstanding foreign exchange forward contracts was $0.6 million.($385.6) million and $32.3 million, respectively. The change in the net unrealized gain (loss) position from December 31, 2010 to December 31, 2011 was attributed to the depreciation of the Indian rupee versus the U.S. dollar in the latter part of 2011. Based upon a sensitivity analysis of our foreign exchange forward contracts at December 31, 2008,2011, which estimates the fair value of the contracts based upon market exchange rate fluctuations,

a 10.0% change in the foreign currency exchange rate against the U.S. dollar with all other variables held constant would have resulted in a change in the fair value of approximately $8.0$291.1 million. In January 2009, we entered into additional

Our foreign subsidiaries are exposed to foreign exchange rate risk for transactions denominated in currencies other than the functional currency of the respective subsidiary. We also use foreign exchange forward contracts withto hedge balance sheet exposure to certain monetary assets and liabilities denominated in currencies other than the functional currency of the subsidiary. These contracts are not designated as hedges and are intended to offset the foreign currency exchange gains or losses upon remeasurement of these net monetary assets. We entered into a series of foreign exchange forward contracts scheduled to mature in 2012 which are primarily used to hedge our Indian rupee denominated net monetary assets. At December 31, 2011, the notional value of $268.0the outstanding contracts was $234.2 million and the related fair value was an asset of $30.7 million. TheseBased upon a sensitivity analysis of our foreign exchange forward contracts are scheduled to mature overat December 31, 2011, which estimates the remainderfair value of 2009.the contracts based upon market exchange rate fluctuations, a 10.0% change in the foreign currency exchange rate against the U.S. dollar with all other variables held constant would have resulted in a change in the fair value of approximately $18.6 million.

There were no other off-balance sheet transactions, arrangements or other relationships with unconsolidated entities or other persons in 2008, 20072011, 2010 and 20062009 that would have affected our liquidity or the availability of or requirements for capital resources.

We do not believe we are exposed to material direct risks associated with changes in interest rates other than with our cash and cash equivalents and short-term investments. As of December 31, 2008,2011, we had approximately $924.3$2,432.3 million of cash and cash equivalents and short-term and long-term investments most of which are impacted almost immediately by changes in short-term interest rates.

We limit our credit risk by investing primarilytypically invest in AAA/Aaahighly rated securities as rated by Moody’s, Standard & Poor’s and Fitch rating services and restricting amounts that canour policy generally limits the amount of credit exposure to any one issuer. Our investment policy requires investments to be investedinvestment grade with any single issuer.

the objective of minimizing the potential risk of principal loss. We may sell our investments prior to their stated maturities for strategic purposes, in anticipation of credit deterioration, or for duration management. As of December 31, 2008,2011, our short-term and long-term investments totaled $189.2 million$1,121.4 million. Our investment portfolio is primarily comprised of time deposits and included $5.9 million in short-term and $133.5 million in long-term of AAA-rated auction-rateU.S. dollar denominated corporate bonds, municipal bonds, debt securities that are collateralized by debt obligations supported by student loans, substantially backedissuances by the FFELP. In addition, the remainder of our long-term investments included $28.2 million of an auction-rate related UBS Right discussed below. Since February 14, 2008, auctions failed for all the auction-rate securities still in our portfolio as of December 31, 2008. We believe that the failed auctions experienced to date are not a result of the deterioration of the underlying credit quality of the securitiesU.S. government and we continue to earnU.S. government agencies, debt issuances by foreign governments and receive interest on the auction-rate municipal debt securities at a pre-determined formula with spreads tied to particular interest rate indices. All of the auction-rate municipal debt securities held by us are callable by the issuer at par.

In November 2008, we accepted an offer from UBS to sell to UBS, at par value ($168.5 million), our auction-rate securities at any time during an exercise period from June 30, 2010 to July 2, 2012, which we refer to as the UBS Right. In accepting the UBS Right, we granted UBS the authority to purchase these auction-rate securities or sell them on our behalf at par any time after the execution of the UBS Right through July 2, 2012. The offer is non-transferable. We elected to measure the UBS Right under the fair value option of SFAS No. 159supranational entities and recorded pre-tax income of $28.2 million, and a corresponding long term investment. At the same time, we transferred our investment in auction-rate securities from available-for-sale securities to tradingasset-backed securities. As a result of this transfer, we recognized a pre-tax loss on our consolidated statement of operations of $29.1 million reflecting the reversal of the unrealized loss previously recorded in accumulated other comprehensive (loss) income.

 

Item 8.Financial Statements and Supplementary Data

The financial statements required to be filed pursuant to this Item 8 are appended to this Annual Report on Form 10-K. A list of the financial statements filed herewith is found atin Part IV, “Item 15. Exhibits, Financial Statements and Financial Statement Schedule”.

 

Item 9.Changes in and Disagreements with Accountants on Accounting and Financial Disclosure

Not applicable.

Item 9A.Controls and Procedures.Procedures

Evaluation of Disclosure Controls and Procedures and Changes in Internal Control over Financial Reporting

Our management under the supervision and with the participation of our chief executive officer and our chief financial officer, evaluated the design and operating effectiveness of our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended, or the Exchange Act) as of December 31, 2008.2011. Based on this evaluation, our chief executive officer and our chief financial officer concluded that, as of December 31, 2008,2011, our disclosure controls and procedures were (1) effective in that they were designed to ensure that material information relating to us, including our consolidated subsidiaries, is made known to our chief executive officer and chief financial officer by others within those entities, as appropriate to allow timely decisions regarding required disclosures, and (2) effective in that they provide that information required to be disclosed by us in our reports that we file or submit under the Exchange Act is (i) recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms.forms and (ii) accumulated and communicated to our chief executive officer and our chief financial officer as appropriate to allow timely decisions regarding required disclosure.

Changes in Internal Control over Financial Reporting

No changes in our internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) occurred during the fiscal quarter ended December 31, 20082011 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

Management’s Responsibility for Financial Statements

Our management is responsible for the integrity and objectivity of all information presented in this annual report. The consolidated financial statements were prepared in conformity with accounting principles generally

accepted in the United States of America and include amounts based on management’s best estimates and judgments. Management believes the consolidated financial statements fairly reflect the form and substance of transactions and that the financial statements fairly represent the Company’s financial position and results of operations.

The Audit Committee of the Board of Directors, which is composed solely of independent directors, meets regularly with the Company’s independent registered public accounting firm and representatives of management to review accounting, financial reporting, internal control and audit matters, as well as the nature and extent of the audit effort. The Audit Committee is responsible for the engagement of the independent registered public accounting firm. The independent registered public accounting firm has free access to the Audit Committee.

Management’s Report on Internal Control Over Financial Reporting

Our management is responsible for establishing and maintaining adequate internal control over financial reporting. Internal control over financial reporting is defined in Rule 13a-15(f) or 15d-15(f) promulgated underof the Exchange Act and is a process designed by, or under the supervision of, our principalchief executive and principalchief financial officers and effected by our boardBoard of directors,Directors, management and other personnel, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles and includes those policies and procedures that:

 

Pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of our assets;

 

Provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the Company are being made only in accordance with authorizations of our management and directors; and

 

Provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use or disposition of the Company’s assets that could have a material effect on the financial statements.

Our management assessed the effectiveness of the company’s internal control over financial reporting as of December 31, 2011. In making this assessment, the Company’s management used the criteria set forth by the Committee of Sponsoring Organizations of the Treadway Commission (COSO) inInternal Control-Integrated Framework.

Based on its evaluation, our management has concluded that, as of December 31, 2011, our internal control over financial reporting was effective. The effectiveness of our internal control over financial reporting as of December 31, 2011 has been audited by PricewaterhouseCoopers LLP, an independent registered public accounting firm, as stated in their report which is included on page F-2.

Inherent Limitations of Internal Controls

Because of its inherent limitations, internal control over financial reporting may not prevent or detect all misstatements. Projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

Our management assessed the effectiveness of the company’s internal control over financial reporting as of December 31, 2008. In making this assessment, the company’s management used the criteria set forth by the Committee of Sponsoring Organizations of the Treadway Commission (COSO) inInternal Control-Integrated Framework.

Based on its evaluation, our management has concluded that, as of December 31, 2008, our internal control over financial reporting was effective. The effectiveness of our internal control over financial reporting as of December 31, 2008 has been audited by PricewaterhouseCoopers LLP, an independent registered public accounting firm, as stated in their report which is included on page F-2.

Item 9B.Other Information.Information

None.

PART III

 

Item 10.Directors, Executive Officers and Corporate Governance

The information relating to our directors and nominees for election as directors under the heading “Election of Directors” in our definitive proxy statement for the 20092012 Annual Meeting of Stockholders is incorporated herein by reference to such proxy statement. The information relating to our executive officers in response to this item is contained in part under the caption “Our Executive Officers” in Part I of this Annual Report on Form 10-K and the remainder is incorporated herein by reference to our definitive proxy statement for the 20092012 Annual Meeting of Stockholders.Stockholders under the headings “Section 16(a) Beneficial Ownership Reporting Compliance,” “Corporate Governance-Code of Ethics” and “Committees of the Board-Audit Committee.”

We have adopted a written code of business conduct and ethics, entitled “Cognizant’s Core Values and Standards of Business Conduct,” that applies to all of our employees, including our principal executive officer, principal financial officer, principal accounting officer and controller, or persons performing similar functions. We make available our code of business conduct and ethics free of charge through our website which is located atwww.cognizant.com. We intend to disclose any amendments to, or waivers from, our code of business conduct and ethics that are required to be publicly disclosed pursuant to rules of the SEC and the NASDAQ Global Select Market by filing such amendment or waiver with the SEC and by posting it on our website.

 

Item 11.Executive Compensation

The discussion under the heading “Executive Compensation”Compensation,” “Compensation Committee Report,” “Executive Compensation Tables” and “Compensation Committee Interlocks and Insider Participation” in our definitive proxy statement for the 20092012 Annual Meeting of Stockholders is incorporated herein by reference to such proxy statement.

 

Item 12.Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters

The discussion under the heading “Security Ownership of Certain Beneficial Owners and Management” in our definitive proxy statement for the 20092012 Annual Meeting of Stockholders is incorporated herein by reference to such proxy statement.

 

Item 13.Certain Relationships and Related Transactions, and Director Independence

The discussion under the heading “Certain Relationships and Related Transactions and Director Independence” in our definitive proxy statement for the 20092012 Annual Meeting of Stockholders is incorporated herein by reference to such proxy statement.

 

Item 14.Principal Accountant Fees and Services

The discussion under the heading “Independent Registered Public Accounting Firm Fees and Other Matters” in our definitive proxy statement for the 20092012 Annual Meeting of Stockholders is incorporated herein by reference to such proxy statement.

PART IV

 

Item 15.Exhibits, Financial Statement Schedules

 

(a)  

(1)

Consolidated Financial Statements.

Reference is made to the Index to Consolidated Financial Statements on Page F-1.

  

(2)

Consolidated Financial Statement Schedule.

Reference is made to the Index to Financial Statement Schedule on Page F-1.

  

(3)

Exhibits.

Reference is made to the Index to Exhibits on Page 65.71.

Schedules other than as listed above are omitted as not required or inapplicable or because the required information is provided in the consolidated financial statements, including the notes thereto.

SIGNATURES

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized this 2nd27th day of March, 2009.February, 2012.

 

COGNIZANT TECHNOLOGY SOLUTIONS CORPORATION
By: /S/    /s/    FRANCISCO D’SD’OUZA        SOUZA
 

Francisco D’Souza, President,

Chief Executive Officer and Director

(Principal Executive Officer)

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the Registrant and in the capacities and on the dates indicated.

 

Signature

 

Title

 

Date

/s/    FRANCISCO D’SOUZA

Francisco D’Souza

 

President, Chief Executive Officer and Director

(Principal Executive Officer)

 March 2, 2009February 27, 2012

/s/    GORDON COBURN

Gordon Coburn

 PresidentFebruary 27, 2012

/s/    KAREN MCLOUGHLIN

Karen McLoughlin

Chief Financial and Operating Officer and
Treasurer

(Principal Financial and Accounting Officer)

 March 2, 2009February 27, 2012

/s/    JOHN E. KLEIN

John E. Klein

 Chairman of the Board and Director March 2, 2009February 27, 2012

/s/    LAKSHMI NARAYANAN

Lakshmi Narayanan

 Vice Chairman of the Board and Director March 2, 2009February 27, 2012

/s/    THOMAS M. WENDEL

Thomas M. Wendel

 Director March 2, 2009February 27, 2012

/s/    ROBERT W. HOWE

Robert W. Howe

 Director March 2, 2009February 27, 2012

/s/    ROBERT E. WEISSMAN

Robert E. Weissman

 Director March 2, 2009February 27, 2012

/s/    JOHN N. FOX, JR.

John N. Fox, Jr.

 Director March 2, 2009February 27, 2012

/s/    MAUREEN  BREAKIRON-EVANS

Maureen Breakiron-Evans

DirectorFebruary 27, 2012

EXHIBIT INDEX

 

Exhibit No.

  

Description of Exhibit

    3.1  Restated Certificate of Incorporation. (Incorporated by reference to Exhibit 3.1 to the Company’s Current Report on Form 8-K dated February 13, 2003.)
    3.2  Amended and Restated By-laws of the Company, as amended on April 18, 2008. (Incorporated by reference to Exhibit 3.1 to the Company’s Current Report on Form 8-K dated April 18, 2008.)
    3.3  Amendment to Restated Certificate of Incorporation.Incorporation dated May 26, 2004. (Incorporated by reference to Exhibit 3.1 to the Company’s Quarterly Report on Form 10-Q for the quarter ended June 30, 2004.)
    3.4  Certificate of Amendment to Restated Certificate of Incorporation of Cognizant Technology Solutions Corporation dated June 13, 2006. (Incorporated by reference to Exhibit 99.1 to the Company’s Current Report on Form 8-K dated June 13, 2006.)
    3.5Amendment to Restated Certificate of Incorporation dated June 2, 2011. (Incorporated by reference to Exhibit 3.1 to the Company’s Current Report on Form 8-K dated June 2, 2011.)
    3.6Amendment to Amended and Restated By-laws of the Company, as amended, dated June 2, 2011. (Incorporated by reference to Exhibit 3.2 to the Company’s Current Report on Form 8-K dated June 2, 2011.)
    4.1  Rights Agreement, dated March 5, 2003, between the Company and American Stock Transfer & Trust Company, as Rights Agent, which includes the Certificate of Designations for the Series A Junior Participating Preferred Stock as Exhibit A, the Form of Right Certificate as Exhibit B and the Summary of Rights to Purchase Preferred Shares as Exhibit C (Incorporated by reference to Exhibit 4.1 to the Company’s Current Report on Form 8-K dated March 5, 2003.)
    4.2  Specimen Certificate for shares of Class A common stock. (Incorporated by reference to Exhibit 4.2 to the Company’s Amendment Number 4 to the Company’s Form S-4 dated
January 30, 2003.)
10.1*  Form of Indemnification Agreement for Directors and Officers. (Incorporated by reference to Exhibit 10.1 to the Company’s Registration Statement on Form S-1.S-1 (File Number 333-49783) which became effective on June 18, 1998.)
10.2*  Amended and Restated Cognizant Technology Solutions Key Employees’ Stock Option Plan. (Incorporated by reference to Exhibit 10.2 to the Company’s Registration Statement on Form S-1 (File Number 333-49783) which became effective on June 18, 1998.)
10.3*  Amended and Restated Cognizant Technology Solutions Non-Employee Directors’ Stock Option Plan. (Incorporated by reference to Exhibit 10.3 to the Company’s Registration Statement on Form S-1 (File Number 333-49783) which became effective on June 18, 1998.)
10.4*  Form of Severance and Non-Competition Agreement between the Company and each of its Executive Officers. (Incorporated by reference to Exhibit 10.9 to the Company’s Registration Statement on Form S-1 (File Number 333-49783) which became effective on June 18, 1998.)
10.5*  Amended and Restated 1999 Incentive Compensation Plan (As Amended and Restated Through April 26, 2007). (Incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K dated June 7, 2007.)
10.6  10.6*  2004 Employee Stock Purchase Plan.Plan (as amended and restated effective as of April 1, 2010). (Incorporated by reference to Exhibit 10.1 to the Company’s Quarterly Report on Form 10-Q for the quarter ended March 31, 2004.8-K dated June 1, 2010.)
10.7  10.7*  Form of Stock Option Certificate. (Incorporated by reference to Exhibit 10.1 to the Company’s Quarterly Report on Form 10-Q for the quarter ended September 30, 2004.)

Exhibit No.

Description of Exhibit

10.8  10.8*  The Cognizant Technology Solutions Executive Pension Plan. (Incorporated by reference to Exhibit 10.2 to the Company’s Quarterly Report on Form 10-Q for the quarter ended June 30, 2005.)
10.9  Distribution Agreement between IMS Health Incorporated and the Company dated January 7, 2003. (Incorporated by reference to Exhibit 10.13 to the Company’s Amendment Number 4 to the Company Form S-4 dated January 30, 2003.)
10.10*Form of Stock Option Agreement between the Company and Lakshmi Narayanan pursuant to which stock options were granted on March 29, 2001. (Incorporated by reference to Exhibit 10.10 to the Company’s Form 10-K dated March 12, 2004.)

Exhibit No.

Description of Exhibit

10.11*  Form of Stock Option Agreement between the Company and Lakshmi Narayanan pursuant to which stock options were granted on February 5, 2003. (Incorporated by reference to Exhibit 10.11 to the Company’s Form 10-K dated March 12, 2004.)
10.12*  10.11*  Form of Stock Option Agreement between the Company and each of Francisco D’Souza and Gordon Coburn pursuant to which stock options were granted on March 29, 2001. (Incorporated by reference to Exhibit 10.12 to the Company’s Form 10-K dated March 12, 2004.)
10.13*Form of Stock Option Agreement between the Company and each of Francisco D’Souza and Gordon Coburn pursuant to which stock options were granted on February 5, 2003. (Incorporated by reference to Exhibit 10.13 to the Company’s Form 10-K dated March 12, 2004.)
10.14*  10.12*  Severance and Noncompetition Agreement between the Company and Ramakrishnan Chandrasekaran dated December 13, 2004. (Incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K dated December 17, 2004.)
10.15Consulting Agreement dated December 1, 2006 by and between Venetia Kontogouris and the Company. (Incorporated by reference to Exhibit 99.2 to the Company’s Current Report on Form 8-K dated December 1, 2006.)
10.16  10.13*  Amended and Restated 1999 Incentive Compensation Plan Amendment No. 1, which became effective on March 2, 2007. (Incorporated by reference to Exhibit 10.1 to the Company’s Quarterly Report on Form 10-Q for the quarter ended March 31, 2007.)
10.17  10.14*  Amended and Restated Key Employees’ Stock Option Plan Amendment No. 1, which became effective on March 2, 2007. (Incorporated by reference to Exhibit 10.2 to the Company’s Quarterly Report on Form 10-Q for the quarter ended March 31, 2007.)
10.18  10.15*  Amended and Restated Non-Employee Directors’ Stock Option Plan Amendment No. 1, which became effective on March 2, 2007. (Incorporated by reference to Exhibit 10.3 to the Company’s Quarterly Report on Form 10-Q for the quarter ended March 31, 2007.)
10.19*  10.16*  Severance and Noncompetition Agreement with Rajeev Mehta dated July 23, 2007. (Incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K dated July 18, 2007.)
10.20*  10.17*  Form of Performance Unit Award for grants to certain executive officers. (Incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K dated December 6, 2007.)
10.21Agreement and Plan of Merger, dated as of October 18, 2007, by and among the Company, Cognizant Technology Corporation, marketRx, Inc., and Jaswinder S. Chadha, solely in his capacity as Stockholder Representative. (Incorporated by reference to Exhibit 10.21 to the Company’s Form 10-K dated February 28, 2008.)
10.22*  10.18*  Form of Stock Unit Award Agreement pursuant to the Cognizant Technology Solutions Corporation Amended and Restated 1999 Incentive Compensation Plan. (Incorporated by reference to Exhibit 10.1 to the Company’s Form 8-K dated September 4, 2008.)
10.23*  10.19*  Form of Amendment to Severance and Noncompetition Agreements with the Named Executive Officers. (Incorporated by reference to Exhibit 10.1 to the Company’s Form 8-K dated December 3, 2008.)
10.24*  10.20*  The Cognizant Technology Solutions Executive Pension Plan, as amended and restated. (Incorporated by reference to Exhibit 10.2 to the Company’s Form 8-K dated December 3, 2008.)
21.1 †  10.21*  List of subsidiaries ofCognizant Technology Solutions Corporation 2009 Incentive Compensation Plan. (Incorporated by reference to Exhibit 10.1 to the Company.Company’s Quarterly Report on Form 10-Q for the quarter ended June 3, 2010.)
23.1 †  10.22*  ConsentForm of PricewaterhouseCoopers LLP.Cognizant Technology Solutions Corporation Stock Option Agreement. (Incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K filed July 6, 2010.

Exhibit No.

  

Description of Exhibit

  10.23*Form of Cognizant Technology Solutions Corporation Notice of Grant of Stock Option. (Incorporated by reference to Exhibit 10.2 to the Company’s Current Report on Form 8-K filed July 6, 2010.)
  10.24*Form of Cognizant Technology Solutions Corporation Restricted Stock Unit Award Agreement Time-Based Vesting. (Incorporated by reference to Exhibit 10.3 to the Company’s Current Report on Form 8-K filed July 6, 2010.)
  10.25*Form of Cognizant Technology Solutions Corporation Notice of Award of Restricted Stock Units Time-Based Vesting. (Incorporated by reference to Exhibit 10.4 to the Company’s Current Report on Form 8-K filed July 6, 2010.)
  10.26*Form of Cognizant Technology Solutions Corporation Restricted Stock Unit Award Agreement Performance-Based Vesting. (Incorporated by reference to Exhibit 10.5 to the Company’s Current Report on Form 8-K filed July 6, 2010.)
  10.27*Form of Cognizant Technology Solutions Corporation Notice of Award of Restricted Stock Units Performance-Based Vesting. (Incorporated by reference to Exhibit 10.6 to the Company’s Current Report on Form 8-K filed July 6, 2010.)
  10.28*Form of Cognizant Technology Solutions Corporation Notice of Award of Restricted Stock Units Non-Employee Director Deferred Issuance. (Incorporated by reference to Exhibit 10.8 to the Company’s Current Report on Form 8-K filed July 6, 2010.)
  21.1 †List of subsidiaries of the Company.
  23.1 †Consent of PricewaterhouseCoopers LLP.
31.1 †  Certification Pursuant to Rule 13a-14(a) and 15d-14(a) of the Exchange Act, as Adopted Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 (Chief Executive Officer).
31.2 †  Certification Pursuant to Rule 13a-14(a) and 15d-14(a) of the Exchange Act, as Adopted Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 (Chief Financial Officer).
32.1 ††  Certification Pursuant to 18 U.S.C. Section 1350 (Chief Executive Officer).
32.2 ††  Certification Pursuant to 18 U.S.C. Section 1350 (Chief Financial Officer).
101.INSXBRL Instance Document
101.SCHXBRL Taxonomy Extension Schema Document
101.CALXBRL Taxonomy Extension Calculation Linkbase Document
101.DEFXBRL Taxonomy Extension Definition Linkbase Document
101.LABXBRL Taxonomy Extension Label Linkbase Document
101.PREXBRL Taxonomy Extension Presentation Linkbase Document

 

*A management contract or compensatory plan or arrangement required to be filed as an exhibit pursuant to Item 15(a)(3) of Form 10-K.
Filed herewith. All other exhibits previously filed.
††Furnished herewith.

COGNIZANT TECHNOLOGY SOLUTIONS CORPORATION

INDEX TO CONSOLIDATED FINANCIAL STATEMENTS

AND FINANCIAL STATEMENT SCHEDULE

 

   Page

Consolidated Financial Statements:

  

Report of Independent Registered Public Accounting Firm

  F-2

Consolidated Statements of Financial Position as of December 31, 20082011 and 20072010

  F-3

Consolidated Statements of Operations for the years ended December 31, 2008, 20072011, 2010 and 20062009

  F-4

Consolidated Statements of Stockholders’ Equity for the years ended December  31, 2008, 20072011, 2010 and 20062009

  F-5

Consolidated Statements of Cash Flows for the years ended December 31, 2008, 20072011, 2010 and 20062009

  F-6

Notes to Consolidated Financial Statements

  F-7

Financial Statement Schedule:

  

Schedule of Valuation and Qualifying Accounts

  F-28F-32

Report of Independent Registered Public Accounting Firm

To the Board of Directors and Stockholders of Cognizant Technology Solutions Corporation:

In our opinion, the consolidated financial statements listed in the accompanying index appearing under Item 15(a)(1) present fairly, in all material respects, the financial position of Cognizant Technology Solutions Corporation (the “Company”) and its subsidiaries at December 31, 20082011 and December 31, 2007,2010, and the results of their operations and their cash flows for each of the three years in the period ended December 31, 20082011 in conformity with accounting principles generally accepted in the United States of America. In addition, in our opinion, the financial statement schedule listed in the accompanying index presents fairly, in all material respects, the information set forth therein when read in conjunction with the related consolidated financial statements. Also in our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of December 31, 2008,2011, based on criteria established inInternal Control—Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). The Company’s management is responsible for these financial statements and financial statement schedule, for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included in Management’s Report on Internal Control Over Financial Reporting appearing under Item 9A. Our responsibility is to express opinions on these financial statements, on the financial statement schedule, and on the Company’s internal control over financial reporting based on our integrated audits. We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audits to obtain reasonable assurance about whether the financial statements are free of material misstatement and whether effective internal control over financial reporting was maintained in all material respects. Our audits of the financial statements included examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements, assessing the accounting principles used and significant estimates made by management, and evaluating the overall financial statement presentation. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audits also included performing such other procedures as we considered necessary in the circumstances. We believe that our audits provide a reasonable basis for our opinions.

As discussed in Note 8 to the consolidated financial statements, the Company changed the manner in which it accounts for uncertainties in income taxes in 2007.

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (i) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (ii) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (iii) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

/s/ PRICEWATERHOUSECOOPERS LLP

PricewaterhouseCoopers LLPNew York, New York

Florham Park, NJ

March 2, 2009February 27, 2012

COGNIZANT TECHNOLOGY SOLUTIONS CORPORATION

CONSOLIDATED STATEMENTS OF FINANCIAL POSITION

(in thousands, except par values)

 

  At December 31,  At December 31, 
  2008 2007  2011 2010 
Assets      

Current assets:

      

Cash and cash equivalents

  $735,066  $339,845  $1,310,906   $1,540,969  

Short-term investments

   27,513   330,580   1,121,358    685,419  

Trade accounts receivable, net of allowances of $13,441 and $6,339, respectively

   517,481   382,960

Trade accounts receivable, net of allowances of $24,658 and $20,991, respectively

   1,179,043    901,308  

Unbilled accounts receivable

   62,158   53,496   139,627    112,960  

Deferred income tax assets

   48,315   75,470

Deferred income tax assets, net

   109,042    96,164  

Other current assets

   77,586   59,828   225,530    181,414  
        

 

  

 

 

Total current assets

   1,468,119   1,242,179   4,085,506    3,518,234  

Property and equipment, net of accumulated depreciation of $199,188 and $142,981 respectively

   455,254   356,047

Long-term investments

   161,693   —  

Property and equipment, net of accumulated depreciation of $455,506 and $352,472, respectively

   758,034    570,448  

Goodwill

   154,035   148,789   288,772    223,963  

Intangible assets, net

   47,790   45,565   97,616    85,136  

Deferred income tax assets, net

   52,816   11,949   164,192    109,808  

Other assets

   34,853   33,777

Other noncurrent assets

   113,813    75,485  
        

 

  

 

 

Total assets

  $2,374,560  $1,838,306  $5,507,933   $4,583,074  
        

 

  

 

 
Liabilities and Stockholders’ Equity      

Current liabilities:

      

Accounts payable

  $39,970  $36,176  $72,205   $75,373  

Deferred revenue

   38,123   29,020   105,713    84,590  

Accrued expenses and other current liabilities

   309,484   275,488   1,031,787    770,763  
        

 

  

 

 

Total current liabilities

   387,577   340,684   1,209,705    930,726  

Deferred income tax liabilities, net

   7,294   15,145   3,339    4,946  

Other noncurrent liabilities

   14,111   14,267   342,003    62,971  
        

 

  

 

 

Total liabilities

   408,982   370,096   1,555,047    998,643  
        

 

  

 

 

Commitments and contingencies (See Note 11)

   

Commitments and contingencies (See Note 13)

   

Stockholders’ equity:

      

Preferred stock, $.10 par value, 15,000 shares authorized, none issued

   —     —     —      —    

Class A common stock, $.01 par value, 500,000 shares authorized, 291,670 and 288,012 shares issued and outstanding at December 31, 2008 and 2007, respectively

   2,917   2,880

Class A common stock, $.01 par value, 1,000,000 shares authorized at December 31, 2011 and 500,000 shares authorized at December 31, 2010; 303,106 and 303,941 shares issued and outstanding at December 31, 2011 and 2010, respectively

   3,031    3,039  

Additional paid-in capital

   541,735   450,567   692,723    846,886  

Retained earnings

   1,430,405   999,560   3,582,526    2,698,908  

Accumulated other comprehensive (loss) income

   (9,479)  15,203

Accumulated other comprehensive income (loss)

   (325,394  35,598  
        

 

  

 

 

Total stockholders’ equity

   1,965,578   1,468,210   3,952,886    3,584,431  
        

 

  

 

 

Total liabilities and stockholders’ equity

  $2,374,560  $1,838,306  $5,507,933   $4,583,074  
        

 

  

 

 

The accompanying notes are an integral part of the consolidated financial statements.

COGNIZANT TECHNOLOGY SOLUTIONS CORPORATION

CONSOLIDATED STATEMENTS OF OPERATIONS

(in thousands, except per share data)

 

  Year Ended December 31,  Year Ended December 31, 
  2008 2007  2006  2011 2010 2009 

Revenues

  $2,816,304  $2,135,577  $1,424,267  $6,121,156   $4,592,389   $3,278,663  

Operating expenses:

         

Cost of revenues (exclusive of depreciation and amortization expense shown separately below)

   1,572,816   1,206,035   787,923   3,538,622    2,654,569    1,849,443  

Selling, general and administrative expenses

   652,021   494,102   343,238   1,328,665    972,093    721,359  

Depreciation and amortization expense

   74,797   53,918   34,163   117,401    103,875    89,371  
           

 

  

 

  

 

 

Income from operations

   516,670   381,522   258,943   1,136,468    861,852    618,490  
           

 

  

 

  

 

 

Other income (expense), net:

         

Interest income

   22,188   29,560   17,615   39,249    25,793    15,895  

Other income (expense), net

   (23,648)  3,274   1,253

Other, net

   (6,568  (9,065  2,566  
           

 

  

 

  

 

 

Total other income (expense), net

   (1,460)  32,834   18,868   32,681    16,728    18,461  
           

 

  

 

  

 

 

Income before provision for income taxes

   515,210   414,356   277,811   1,169,149    878,580    636,951  

Provision for income taxes

   84,365   64,223   45,016   285,531    145,040    101,988  
           

 

  

 

  

 

 

Net income

  $430,845  $350,133  $232,795  $883,618   $733,540   $534,963  
           

 

  

 

  

 

 

Basic earnings per share

  $1.49  $1.22  $0.83  $2.91   $2.44   $1.82  
           

 

  

 

  

 

 

Diluted earnings per share

  $1.44  $1.15  $0.77  $2.85   $2.37   $1.78  
           

 

  

 

  

 

 

Weighted average number of common shares outstanding—Basic

   290,121   288,155   281,715   303,277    300,781    293,304  

Dilutive effect of shares issuable under stock-based compensation plans

   8,819   15,438   19,409   7,074    8,356    7,811  
           

 

  

 

  

 

 

Weighted average number of common shares outstanding—Diluted

   298,940   303,593   301,124   310,351    309,137    301,115  
           

 

  

 

  

 

 

The accompanying notes are an integral part of the consolidated financial statements.

COGNIZANT TECHNOLOGY SOLUTIONS CORPORATION

CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY

(in thousands)

 

 Class A Common Stock Additional
Paid-in
Capital
  Retained
Earnings
  Accumulated Other
Comprehensive
Income(Loss)
  Total   

Class A Common Stock

 Additional
Paid-in
Capital
  Retained
Earnings
   Accumulated
Other
Comprehensive
Income(Loss)
  Total 
 Shares Amount       Shares     Amount    

Balance, December 31, 2005

 278,692  $2,786  $291,756  $417,482  $2,121  $714,145 

Balance, December 31, 2008

   291,670   $2,917   $541,735   $1,430,405    $(9,479 $1,965,578  

Net income

 —     —     —     232,795   —     232,795    —      —      —      534,963     —      534,963  

Foreign currency translation adjustments

 —     —     —     —     9,657   9,657    —      —      —      —       11,922    11,922  

Change in unrealized gain on cash flow hedges, net of taxes of $550

   —      —      —      —       17,834    17,834  
                

 

 

Comprehensive income

      $242,452         $564,719  
                

 

 

Exercise of stock options

 5,602   57   30,915   —     —     30,972 

Tax benefit related to stock plans

 —     —     35,568   —     —     35,568 

Issuances under employee stock purchase plan

 732   7   20,421   —     —     20,428 

Common stock issued, stock-based compensation plans

   6,326    63    61,588    —       —      61,651  

Tax benefit, stock-based compensation plans

   —      —      32,672    —       —      32,672  

Stock-based compensation expense

 —     —     29,934   —     —     29,934    —      —      44,816    —       —      44,816  

Repurchases of common stock

   (765  (8  (16,251  —       —      (16,259
                    

 

  

 

  

 

  

 

   

 

  

 

 

Balance, December 31, 2006

 285,026   2,850   408,594   650,277   11,778   1,073,499 

Balance, December 31, 2009

   297,231    2,972    664,560    1,965,368     20,277    2,653,177  

Net income

 —     —     —     350,133   —     350,133    —      —      —      733,540     —      733,540  

Foreign currency translation adjustments

 —     —     —     —     3,425   3,425    —      —      —      —       2,411    2,411  

Change in unrealized gain on cash flow hedges, net of taxes of $1,044

   —      —      —      —       12,313    12,313  

Change in unrealized gain on available-for-sale securities, net of taxes of $408

   —      —      —      —       597    597  
                

 

 

Comprehensive income

      $353,558         $748,861  
                

 

 

Adoption of FIN 48 (See Note 1)

 —     —     —     (850)  —     (850)

Exercise of stock options

 5,504   55   38,066   —     —     38,121 

Tax benefit related to stock plans

 —     —     44,344   —     —     44,344 

Issuances under employee stock purchase plan

 870   9   28,973   —     —     28,982 

Common stock issued, stock-based compensation plans

   7,529    75    107,009    —       —      107,084  

Tax benefit, stock-based compensation plans

   —      —      73,839    —       —      73,839  

Stock-based compensation expense

   —      —      56,984    —       —      56,984  

Repurchases of common stock

 (3,388)  (34)  (105,326)  —     —     (105,360)   (892  (9  (58,991  —       —      (59,000

Stock-based compensation expense

 —     —     35,916   —     —     35,916 

Acquisition (See Note 2)

   73    1    3,485    —       —      3,486  
                    

 

  

 

  

 

  

 

   

 

  

 

 

Balance, December 31, 2007

 288,012   2,880   450,567   999,560   15,203   1,468,210 

Balance, December 31, 2010

   303,941    3,039    846,886    2,698,908     35,598    3,584,431  

Net income

 —     —     —     430,845   —     430,845    —      —      —      883,618     —      883,618  

Foreign currency translation adjustments

 —     —     —     —     (25,258)  (25,258)   —      —      —      —       (7,839  (7,839

Unrealized gain on cash flow hedges, net of taxes of $22

 —     —     —     —     576   576 

Change in unrealized (loss) gain on cash flow hedges, net of taxes of ($64,217)

   —      —      —      —       (353,762  (353,762

Change in unrealized gain on available-for-sale securities, net of taxes of $372

   —      —      —      —       609    609  
                

 

 

Comprehensive income

      $406,163         $522,626  
                

 

 

Exercise of stock options

 3,485   35   30,503   —     —     30,538 

Tax benefit related to stock plans

 —     —     18,058   —     —     18,058 

Issuances under employee stock purchase plan

 1,090   11   24,327   —     —     24,338 

Common stock issued, stock-based compensation plans

   4,513    45    79,506    —       —      79,551  

Tax benefit, stock-based compensation plans

   —      —      39,778    —       —      39,778  

Stock-based compensation expense

 —     —     43,900   —     —     43,900    —      —      90,232    —       —      90,232  

Repurchases of common stock and other

 (979)  (10)  (27,825)  —     —     (27,835)

Repurchases of common stock

   (5,511  (55  (374,092  —       —      (374,147

Acquisition (See Note 2)

 62   1   2,205   —     —     2,206    163    2    10,413    —       —      10,415  
                    

 

  

 

  

 

  

 

   

 

  

 

 

Balance, December 31, 2008

 291,670  $2,917  $541,735  $1,430,405  $(9,479) $1,965,578 

Balance, December 31, 2011

   303,106   $3,031   $692,723   $3,582,526    $(325,394 $3,952,886  
                    

 

  

 

  

 

  

 

   

 

  

 

 

The accompanying notes are an integral part of the consolidated financial statements.

COGNIZANT TECHNOLOGY SOLUTIONS CORPORATION

CONSOLIDATED STATEMENTS OF CASH FLOWS

(in thousands)

 

  Year Ended December 31,   Year Ended December 31, 
  2008 2007 2006   2011 2010 2009 

Cash flows from operating activities:

        

Net income

  $430,845  $350,133  $232,795   $883,618   $733,540   $534,963  

Adjustments to reconcile net income to net cash provided by operating activities:

        

Depreciation and amortization

   74,797   53,918   34,163    124,175    110,172    89,371  

Provision for doubtful accounts

   8,473   3,560   1,507    4,582    5,950    3,347  

Deferred income taxes

   (5,028)  25,061   33,286    (8,599  (51,909  (26,589

Stock-based compensation expense

   43,900   35,916   29,934    90,232    56,984    44,816  

Excess tax benefit on stock-based compensation arrangements

   (16,993)  (42,265)  (33,249)

Excess tax benefit on stock-based compensation plans

   (39,141  (71,919  (31,556

Other

   2,587   —     —      46,036    (7,598  (6,101

Changes in assets and liabilities:

        

Trade accounts receivable

   (168,395)  (119,882)  (102,334)   (284,167  (278,418  (98,451

Other current assets

   (31,151)  (34,232)  (26,849)   (99,224  (75,347  (42,778

Other assets

   (9,976)  (15,780)  (8,419)   (28,805  (24,296  (9,255

Accounts payable

   19,283   10,554   10,817    (8,593  18,597    6,675  

Other current and noncurrent liabilities

   81,363   77,337   81,225    195,038    348,898    207,883  
            

 

  

 

  

 

 

Net cash provided by operating activities

   429,705   344,320   252,876    875,152    764,654    672,325  
            

 

  

 

  

 

 

Cash flows used in investing activities:

    

Cash flows (used in) investing activities:

    

Purchases of property and equipment

   (169,410)  (182,467)  (104,734)   (288,221  (185,512  (76,639

Purchases of investments

   (135,200)  (968,669)  (488,161)   (1,338,664  (934,185  (348,209

Proceeds from maturity or sale of investments

   270,560   1,020,617   335,330    859,404    706,670    98,697  

Acquisitions, net of cash acquired

   (20,956)  (146,820)  (14,773)   (82,800  (33,863  (68,613
            

 

  

 

  

 

 

Net cash used in investing activities

   (55,006)  (277,339)  (272,338)

Net cash (used in) investing activities

   (850,281  (446,890  (394,764
            

 

  

 

  

 

 

Cash flows from financing activities:

    

Issuance of common stock under employee stock plans

   54,876   67,103   51,400 

Excess tax benefit on stock-based compensation arrangements

   16,993   42,265   33,249 

Cash flows (used in) provided by financing activities:

    

Issuance of common stock under stock-based compensation plans

   79,551    107,084    61,651  

Excess tax benefit on stock-based compensation plans

   39,141    71,919    31,556  

Repurchases of common stock

   (27,835)  (105,360)  —      (374,147  (59,000  (16,259

Repayment of acquired credit line and notes payable

   —     —     (1,754)
            

 

  

 

  

 

 

Net cash provided by financing activities

   44,034   4,008   82,895 

Net cash (used in) provided by financing activities

   (255,455  120,003    76,948  
            

 

  

 

  

 

 

Effect of currency translation on cash and cash equivalents

   (23,512)  2,919   5,566    521    2,272    11,355  
            

 

  

 

  

 

 

Increase in cash and cash equivalents

   395,221   73,908   68,999 

(Decrease) increase in cash and cash equivalents

   (230,063  440,039    365,864  

Cash and cash equivalents, at beginning of year

   339,845   265,937   196,938    1,540,969    1,100,930    735,066  
            

 

  

 

  

 

 

Cash and cash equivalents, at end of year

  $735,066  $339,845  $265,937   $1,310,906   $1,540,969   $1,100,930  
            

 

  

 

  

 

 

Supplemental information:

        

Cash paid for income taxes during the year

  $82,802  $43,256  $14,103   $248,229   $127,129   $120,544  
            

 

  

 

  

 

 

The accompanying notes are an integral part of the consolidated financial statements.

Notes to Consolidated Financial Statements

(Dollars in thousands, except per share data)

1. Summary of Significant Accounting Policies

The terms “Cognizant,” “we,” “our,” “us” and the “Company” refer to Cognizant Technology Solutions Corporation and its subsidiaries unless the context indicates otherwise.

Description of Business. Cognizant is a leading provider of custom Information Technology (“IT”)information technology, or IT, consulting and technology services as well asbusiness process outsourcing servicesservices. Our customers are primarily for Global 2000 Business companies located in North America, Europe and Asia.companies. Our core competencies include Technology Strategy Consulting, Complex Systems Development and Integration, Enterprise Software Package Implementation and Maintenance, Data Warehousing, and Business Intelligence and Analytics, Application Testing, Application Maintenance, Infrastructure Management and Vertically-Oriented Business and Knowledge Process Outsourcing. We tailor our services to specific industries, and utilize an integrated on-site/offshore businessglobal delivery model. This seamless on-site/offshore businessglobal delivery model combines technical and account management teams located on-site at the customer location and at dedicated near-shore and offshore development and delivery centers located primarily in India, China, the United States, Canada, Argentina, Hungary and Hungary.the Philippines.

Basis of Presentation and Principles of Consolidation. The consolidated financial statements are presented in accordance with generally accepted accounting principles in the United States of America, (“US GAAP”)or U.S. GAAP, and reflect the consolidated financial position, results of operations and cash flows andof our consolidated subsidiaries for all periods presented. All intercompany balances and transactions have been eliminated in consolidation.

Cash and Cash Equivalents and Investments.. Cash and cash equivalents consist of all cash balances, including money market funds and liquid instruments. Liquid instruments with an original maturityare classified as cash equivalents when their maturities at the date of purchase are three months or less. Cashless and cash equivalents included time depositsas short-term investments when their maturities at the date of $11 at December 31, 2008 and $677 at December 31, 2007.

Investments.All liquid investments with an original maturitypurchase are greater than three months.

We determine the appropriate classification of our investments in marketable securities at the date of purchase and reevaluate such designation at each balance sheet date. We have classified and accounted for our marketable securities as available-for-sale. After consideration of our risk versus reward objectives, as well as our liquidity requirements, we may sell these securities prior to their stated maturities. As we view these marketable securities as available to support current operations, we classify such securities with maturities at the date of purchase beyond twelve months but generally less than one yearas short-term investments because such investments represent an investment in cash that is available for current operations. Non-marketable investments are considered to beclassified as short-term investments. Investments with an original maturityinvestments when their maturities are between three and twelve months and as long-term investments when their maturities are greater than one year are considered to be long-term investments. Time deposits with financial institutions are valued at cost, which approximates fair value. twelve months.

Available-for-sale securities are reported at fair value with changes in unrealized gains and losses recorded as a separate component of accumulated other comprehensive income (loss) until realized. We determine the cost of the securities sold based on the specific identification method. Trading securities are reported at fair value with any unrealized gains or losses related to the changes in fair value recorded in income or loss. Time deposits with financial institutions are valued at cost, which approximates fair value.

Interest and amortization of premiums and discounts for debt securities are included in interest income. We also evaluate our available-for-sale investments periodically for possible other-than-temporary impairment by reviewing factors such as the length of time and extent to which fair value has been below cost basis, the financial condition of the issuer, whether we intend to sell the security and our ability and intentwhether it is more likely than not that we will be required to holdsell the investment for a period of time which may be sufficient for anticipatedsecurity prior to recovery of market value. An impairment charge would be recorded to the extent that the carrying value of the available-for-sale securities exceeds the fair market value of the securities and theits amortized cost basis. Once a decline in fair value is determined to be other-than-temporary.other-than-temporary, an impairment charge is generally recorded to income and a new cost basis in the investment is established.

Allowance for Doubtful Accounts. We maintain an allowance for doubtful accounts for estimated losses resulting from the inability of our customers to make required payments. The allowance for doubtful accounts is determined by evaluating the relative credit-worthiness of each customer, historical collections experience and other information, including the aging of the receivables. We evaluate the collectibility of our accounts receivable on an on-going basis and write-off accounts when they are deemed to be uncollectible.

Unbilled Accounts Receivable.Unbilled accounts receivable represent revenues on contracts to be billed, in subsequent periods, as per the terms of the related contracts.

Short-term Financial Assets and Liabilities.Cash and cash equivalents, trade receivables, accounts payable and other accrued liabilities are short-term in nature and, accordingly, their carrying values approximate fair value.

Property and Equipment. Property and equipment are stated at cost, net of accumulated depreciation. Depreciation is calculated on the straight-line basis over the estimated useful lives of the assets. Leasehold

improvements are amortized on a straight-line basis over the shorter of the term of the lease or the estimated useful life of the improvement. Maintenance and repairs are expensed as incurred, while renewals and betterments are capitalized. Deposits paid towards acquisition of long-lived assets and the cost of assets not put in use before the balance sheet date are disclosed under the caption “capital work-in-progress” in Note 4.

Internal Use Software. ExpendituresCosts for major software purchases and software developed or obtained for internal use are capitalized, including the salaries and benefits of employees that are directly involved in the installation of such software. The capitalized costs are amortized on a straight-line basis over the lesser of three years or the software’s useful life. Costs associated with preliminary project stage activities, training, maintenance and all other post-implementation stage activities are expensed as incurred.

Goodwill. We allocate the cost of an acquired entity to the assets acquired and liabilities assumed based on their estimated fair values including goodwill and identifiable intangible assets. We do not amortize goodwill, but instead test goodwill at the reporting unit level for impairment at least annually or as circumstances warrant. If an impairment is indicated, a write-down to fair value (normally measured by discounting estimated future cash flows) is recorded. We do not have any indefinite-lived intangible assets.

Long-Lived Assets including Finite-lived Intangible Assetsand Intangibles. We review long-lived assets and finite-livedcertain identifiable intangibles for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable. In general, we willWe recognize an impairment loss when the sum of undiscounted expected future cash flows is less than the carrying amount of such assets. The impairment loss would equal the amount by which the carrying amount of the asset exceeds the fair value of the asset. Other intangibles representconsist primarily of customer relationships and developed technology, which are being amortized on a straight-line basis over their estimated useful lives.

Stock Repurchase Program.Our currentexisting stock repurchase program authorizes both open marketapproved by our Board of Directors in December 2010 and privatesubsequently amended during 2011 allows for the repurchase transactions of $600,000 of our outstanding shares of Class A common stock. This stock repurchase program expires on June 30, 2012. We completed stock repurchases of 5,606,528 shares for $380,646, inclusive of fees and expenses, under this program. Under a stock repurchase program which expired in December 2009, we were authorized to repurchase up to $50,000, excluding fees and expenses, of our Class A common stock through December 2009. The program authorizes us to repurchase shares opportunistically from time to time, depending on market conditions. No shares were repurchased during 2008 under this program. Under our previous stock repurchase program we were authorized to repurchase up to $200,000, excluding fees and expenses, of Class A common stock through September 2008.stock. We completed stock repurchases of approximately 4,346,000650,000 shares for $133,195,$12,439, inclusive of fees and expenses, under this program. Additional stock repurchases were made in connection with our stock-based compensation plans, whereby Company shares were tendered by employees for payment of applicable statutory tax withholdings. During 2011, 2010, and 2009 such repurchases totaled 504,164, 292,576 and 114,642 shares, respectively at an aggregate cost of $35,365, $17,136 and $3,820 respectively. At the time of repurchase, shares are returned to the status of authorized and unissued shares. We account for the repurchases as constructively retired and record such repurchases as a reduction of Class A common stock and additional paid-in capital.

Capital Stock.On June 13, 2006, our Company’s stockholders approved an amendment to the Restated Certificate of Incorporation to increase the maximum number of authorized shares of our capital stock, all classes, from 340,000,000 shares, consisting of (i) 325,000,000 shares of Class A common stock, and (ii) 15,000,000 shares of preferred stock, to 515,000,000 shares, consisting of 500,000,000 shares of Class A common stock and 15,000,000 shares of preferred stock.

Revenue Recognition. Our contracts are entered into on either a time-and-materials or fixed-price basis. Revenues related to time-and-material contracts are recognized as the service is performed. Revenues related to fixed-price contracts that provide for highly complex information technology application development services are recognized as the service is performed using the percentage of completion method of accounting, under which the total value of revenue is recognized on the basis of the percentage that each contract’s total labor cost to date bears to the total expected labor costs (cost to cost method). Revenues related to fixed-pricedfixed-price contracts that provide solely for application maintenance services are recognized on a straight-line basis unless revenues are earned and obligations are fulfilled in a different pattern. Revenues related to fixed-price contracts that do not provide for highly complex information technology development services are recognized as services are performed on a proportional performance basis based upon the level of effort. Expenses are recorded as incurred over the contract period.

Revenues related to business process outsourcing, (“BPO”)or BPO, contracts entered into on a time-and-material basis are recognized as the services are performed. Revenues from fixed-price BPO contracts are recognized on a straight-line basis, unless revenues are earned and obligations are fulfilled in a different pattern. Revenues from transaction-priced contracts are recognized as transactions are processed. Amounts billable for transition or set-up activities are deferred and recognized as revenue evenly over the period services are provided. Costs related to delivering BPO services are expensed as incurred with the exception of certain transition costs related to the set-up of processes, personnel and systems, which are deferred during the transition period and expensed evenly over the period of service. The deferred costs are specific internal costs or external costs directly related to transition or set-up activities necessary to enable the BPO services. Generally, deferred amounts are protected in the event of early termination of the contract and are monitored regularly for impairment. Impairment losses are recorded when projected undiscounted operating cash flows of the related contract are not sufficient to recover the carrying amount of the deferred assets. Deferred transition revenues and costs as of December 31, 20082011 and 2007, respectively,2010 were immaterial.

Contingent or incentive revenues are recognized when the contingency is satisfied and we conclude the amounts are earned. Volume discounts if any, are recorded as a reduction of revenue over the contract period as services are provided.

For contracts with multiple deliverables, we evaluate at the inception of each new contract all deliverables in an arrangement to determine whether they represent separate units of accounting. For arrangements with multiple units of accounting, primarily fixed-price contracts that provide both application maintenance and application development services and certain application maintenance contracts, arrangement consideration is allocated among the units of accounting, where separable, based on their relative fair valuesselling price. Relative selling price is determined based on vendor-specific objective evidence, if it exists. Otherwise, third-party evidence of selling price is used, when it is available, and revenuein circumstances when neither vendor-specific objective evidence nor third-party evidence of selling price is available, management’s best estimate of selling price is used. Revenue is recognized for each unit of accounting based on our revenue recognition policy described above.

Fixed-price contracts are cancelable subject to a specified notice period. All services provided by us through the date of cancellation are due and payable under the contract terms. We issue invoices related to fixed-price contracts based upon achievement of milestones during a project or other contractual terms. Differences between the timing of billings, based upon contract milestones or other contractual terms, and the recognition of revenue based upon the percentage-of-completion method of accounting, are recognized as either unbilled receivables or deferred revenue. Estimates of certain fixed-price contracts are subject to adjustment as a project progresses to reflect changes in expected completion costs.costs or efforts. The cumulative impact of any revision in estimates is reflected in the financial reporting period in which the change in estimate becomes known and any anticipated losses on contracts are recognized immediately. Warranty provisions generally exist under such contracts for a period of up to ninety days past contract completion and costs related to such provisions are accrued at the time the related revenues are recorded.

For all services, revenue is earned when, and if, evidence of an arrangement is obtained and the other criteria to support revenue recognition are met, including the price is fixed or determinable, services have been

rendered and collectability is reasonably assured. Revenues related to services performed without a signed agreement or work order are not recognized until there is evidence of an arrangement, such as when agreements or work orders are signed or payment is received; however, the cost related to the performance of such work is recognized in the period the services are rendered.

We account for reimbursement of out-of-pocket expenses as revenues. Subcontractor costs are included in cost of services as they are incurred.

Accounting for Stock-Based Employee Compensation Plans.Compensation.Effective January 1, 2006, we adopted Statement of Financial Accounting Standard (“SFAS”) No. 123R, “Share-Based Payment,” (“SFAS No. 123R”) utilizing the modified prospective method. SFAS No. 123R requires the recognition of stock-basedStock-based compensation expense in the consolidated financial statements for awards of equity instruments to employees and non-employee directors is determined based on the grant-date fair value of those awards. We recognize these compensation costs net of an estimated forfeiture rate over the requisite service period of the award. Under the modified

prospective method, the provisions of SFAS No. 123R apply to all awards granted or modified after the date of adoption. In addition, the unrecognized expense of awards not yet vested at the date of adoption, determined under the original provisions of SFAS No. 123, “Accounting for Stock-Based Compensation” (“SFAS No. 123”), are recognized in net income in the periods after the date of adoption. Forfeitures are estimated on the date of grant and revised if actual or expected forfeiture activity differs materially from original estimates.

We adopted the alternative transition (“short-cut”) method provided in Financial Accounting Standards Board (“FASB”) Staff Position (“FSP”) No. FAS 123(R)-3, “Transition Election Related to Accounting for Tax Effects of Share-Based Payment Awards” (“FSP 123R-3”) for calculating the tax effects of stock-based compensation pursuant to SFAS No. 123R. The alternative transition method includes simplified methods to establish the beginning balance of the additional paid-in capital pool (“APIC pool”) related to the tax effects of employee stock-based compensation and to determine the subsequent impact on the APIC pool of the tax effects of employee stock-based compensation awards that are outstanding upon adoption of SFAS No. 123R. See Note 10 for additional information relating to our employee stock-based compensation plans.

Foreign Currency Translation. The assets and liabilities of our foreign subsidiaries whose functional currency is not the U.S. dollar are translated into U.S. dollars from local currencies at current exchange rates and revenues and expenses are translated from local currencies at average monthly exchange rates. The resulting translation adjustments are recorded in accumulated other comprehensive income (loss) on the accompanying consolidated statements of financial position. The U.S. dollar is the functional currency for certain foreign subsidiaries who conduct business predominantly in U.S. dollars. For these foreign subsidiaries, non-monetary assets and liabilities are remeasured at historical exchange rates, while monetary assets and liabilities are remeasured at current exchange rates. Foreign currency exchange gains or losses from remeasurement are included in income. AggregateNet foreign currency exchange (losses) gains which are included in our results of operations, totaled $(22,818)inclusive of our undesignated foreign currency hedges, were ($8,779), $3,216($9,868), and $1,202$1,672, for the years ended December 31, 2008, 20072011, 2010 and 2006,2009, respectively.

Derivative Financial Instruments.Derivative financial instruments are accounted for in accordance with SFAS No. 133, “Accounting for Derivative Instruments and Hedging Activities, as amended” (“SFAS No. 133”),the authoritative guidance which requires that each derivative instrument be recorded on the balance sheet as either an asset or liability measured at its fair value as of the reporting date. Our derivative financial instruments consist of forward foreign exchange forward contracts. For derivative financial instruments to qualify for hedge accounting, the following criteria must be met: (1) the hedging instrument must be designated as a hedge; (2) the hedged exposure must be specifically identifiable and expose us to risk; and (3) it is expected that a change in fair value of the derivative financial instrument and an opposite change in the fair value of the hedged exposure will have a high degree of correlation. SFAS No. 133The authoritative guidance also requires that changes in our derivatives’ fair values be recognized in income unless specific hedge accounting and documentation criteria are met (i.e., the instruments are accounted for as hedges). For items which hedge accounting is applied, we record the effective portionsportion of our derivative financial instruments that are designated as cash flow hedges or net investment hedges in accumulated other comprehensive income (loss) in the accompanying consolidated statements of financial position. Any ineffectiveness or excluded portion of a designated cash flow hedge or net investment hedge is recognized in income.

Use of Estimates. The preparation of financial statements requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, including the recoverability of tangible and intangible assets, disclosure of contingent assets and liabilities as of the date of the financial statements, and the reported amounts of revenues and expenses during the reported period. On an on-going basis, management reevaluates these estimates. The most significant estimates relate to the recognition of revenue and profits based on the percentage of completion method of accounting for certain fixed-bid contracts, the allowance for doubtful accounts, income taxes and related deferred income tax assets and liabilities, valuation of investments, goodwill and other long-lived assets, assumptions used in determining the fair value of stock-based compensation awards the effectiveness ofand derivative financial instruments, designated as a hedge, contingencies and litigation. Management bases its estimates on historical experience and on various other assumptions that are believed to be reasonable

under the circumstances. The actual amounts may vary from the estimates used in the preparation of the accompanying consolidated financial statements.

Risks and Uncertainties. Principally, allThe majority of our IT development and delivery centers including a majority of ourand employees are located in India. As a result, we may be subject to certain risks associated with international operations, including risks associated with foreign currency exchange rate fluctuations and risks associated with the application and imposition of protective legislation and regulations relating to import and export or otherwise resulting from foreign policy or the variability of foreign economic or political conditions. Additional risks associated with international operations include difficulties in enforcing intellectual property rights, the burdens of complying with a wide variety of foreign laws, potential geo-political and other risks associated with terrorist activities and local or cross border conflicts and potentially adverse tax consequences, tariffs, quotas and other barriers.

Concentration of Credit Risk. Financial instruments that potentially subject us to significant concentrations of credit risk consist primarily of cash and cash equivalents, time deposits, investments in securities, derivative financial instruments and trade accounts receivable. We maintain our cash and cash equivalents and investments with high credit quality financial institutions, invest in investment-grade debt securities and limit the amount of credit exposure to any one commercial issuer. Trade accounts receivable is dispersed across many customers operating in different industries; therefore, concentration of credit risk is limited.

Income Taxes.We provide for income taxes utilizing the asset and liability method of accounting for income taxes.accounting. Under this method, deferred income taxes are recorded to reflect the tax consequences in future years of differences between the tax basis of assets and liabilities and their financial reporting amounts at each balance sheet date, based on enacted tax laws and statutory tax rates applicable to the periods in which the differences are expected to affect taxable income. If it is determined that it is more likely than not that future tax benefits associated with a deferred income tax asset will not be realized, a valuation allowance is provided. The effect on deferred income tax assets and liabilities of a change in the tax rates is recognized in income in the period that includes the enactment date. Tax benefits earned on exercise of employee stock options in excess of compensation charged to income are credited to additional paid-in capital.

On January 1, 2007, we adopted the provisions of the FASB Interpretation No. 48, “Accounting Our provision for Uncertainty in Income Taxes—an Interpretation of SFAS No. 109” (“FIN 48”). FIN 48 clarifies the accounting for uncertainty in income taxes by prescribing a minimum recognition thresholdalso includes the impact of provisions established for auncertain income tax position taken or expected to be taken in a tax return that is required to be met before being recognized inpositions, as well as the financial statements. FIN 48 also provides guidance on derecognition, measurement, classification, interest and penalties, accounting in interim periods, disclosure and transition. The cumulative effect of adopting FIN 48 of $850 was recorded as a reduction of beginning retained earnings in 2007.related interest.

Earnings Per Share, (“EPS”).or EPS. Basic EPS excludes dilution and is computed by dividing earnings available to common stockholders by the weighted-average number of common shares outstanding for the period. Diluted EPS includes all potential dilutive common stock in the weighted average shares outstanding. For purposes of computing diluted earnings per share for the years ended December 31, 2008, 20072011, 2010 and 2006,2009, respectively, 8,819,000, 15,438,0007,074,000, 8,356,000, and 19,409,0007,811,000 shares were assumed to have been outstanding related to common share equivalents. We exclude options with exercise prices that are greater than the average market price from the calculation of diluted EPS because their effect would be anti-dilutive. We excluded 5,397,00012,500 shares in 2008, 892,0002011, zero shares in 20072010, and 68,0003,839,000 shares in 2006,2009 from our diluted EPS calculation. Also, in accordance with SFAS No. 123R,the authoritative guidance, we excluded from the calculation of diluted EPS options to purchase an additional 248,00038,600 shares in 2008, 333,000 in 2007 shares and 301,0002011, 16,500 shares in 2006,2010, and 228,000 shares in 2009, whose combined exercise price, unamortized fair value and excess tax benefits were greater in each of those periods than the average market price of our common stock because their effect would be anti-dilutive. We include performance stock unit awards in the dilutive potential common shares when they become contingently issuable per SFAS No. 128, “Earnings per Share,”the authoritative guidance and exclude the awards when they are not contingently issuable. No shares were contingently issuable during each of the years presented.

Accounting Changes and New Accounting Standards.

EffectiveIn December 2010, the Financial Accounting Standards Board, or FASB, issued new guidance clarifying certain disclosure requirements related to business combinations that are material on an individual or aggregate basis. Specifically, the guidance states that, if comparative financial statements are presented, the entity should disclose revenue and earnings of the combined entity as though the business combination(s) that occurred during the current year occurred as of the beginning of the comparable prior annual reporting period only. Additionally, the new standard expands the supplemental pro forma disclosures required by the authoritative guidance to include a description of the nature and amount of material, nonrecurring pro forma adjustments directly attributable to the business combination in the reported pro forma revenue and earnings. We adopted the new

guidance effective January 1, 2008, we adopted SFAS No. 157, “Fair Value Measurements” (“SFAS No. 157”). SFAS No. 157 defines fair value, establishes a market-based framework or hierarchy for measuring fair value and expands disclosures about fair value measurements. SFAS No. 157 is applicable whenever another accounting pronouncement requires or permits assets and liabilities to be measured at fair value. SFAS No. 157 does not expand or require any new fair value measures; however, the application of this statement may change current practice. SFAS No. 157 does not apply to fair value measurements for purposes of lease classification or measurement under SFAS No. 13, “Accounting for Leases.” In February 2008, the FASB decided that an entity need not apply this standard to nonfinancial assets and liabilities that are recognized or disclosed at fair value in the financial statements on a nonrecurring basis until 2009. Accordingly, our2011. Our adoption of this standard in 2008 was limited to financial assets and liabilities, which primarily affects the valuation of our investments and derivative contracts. The adoption of SFAS No. 157 did not have a material effect on our financial condition or results of operations. We do not believe the full adoption of SFAS No. 157 with respect to our nonfinancial assets and liabilities will have a material effect on our financial condition or consolidated results of operations. Nonfinancial assets and liabilities for whichHowever, it may result in additional disclosures in the event that we have not applied the provisions of SFAS No. 157 primarily include those measured at fair value in impairment testing and those initially measured at fair value inenter into a business combination.combination that is material either on an individual or aggregate basis.

In October 2008,June 2011, the FASB issued FSP FAS 157-3, “Determiningnew guidance, which requires that comprehensive income be presented either in a single continuous statement of comprehensive income or in two separate consecutive statements, thus eliminating the Fair Valueoption of a Financial Asset Whenpresenting the Marketcomponents of comprehensive income as part of the statement of changes in stockholders’ equity. In addition, the new guidance requires that the reclassification adjustments for That Asset Is Not Active” (“FSP FAS 157-3”), which addressesitems that are reclassified from accumulated other comprehensive income to net income be presented on the applicationface of SFAS No. 157 for illiquidthe financial instruments. The adoption of FSP FAS 157-3 did not change our valuation methodology or have an impact on our consolidated financial statements.

In February 2007,December 2011, the FASB issued SFAS No. 159, “The Fair Value Option for Financial Assets and Financial Liabilities, Including an Amendmentdeferred the new requirements related to the presentation of FASB Statement No. 115” (“SFAS No. 159”), which is effective for financial statements beginning January 1, 2008. SFAS No. 159 permits entitiesreclassification adjustments. The requirement to measure eligible financial assets, financial liabilities and firm commitments at fair value, on an instrument-by-instrument basis, that are otherwise not permitted to be accounted for at fair value under other generally accepted accounting principles. The fair value measurement election is irrevocable and subsequent changes in fair value must be recorded in earnings. Effective January 1, 2008, we adopted SFAS No. 159 and have elected the fair value option for our UBS Right as detailed in Note 9.

In December 2007, the FASB issued SFAS No. 141 (revised 2007), “Business Combinations” (“SFAS No. 141(R)”). SFAS No. 141(R) requires the acquiring entitypresent comprehensive income either in a business combination to recognize the full fair valuesingle continuous statement of assets acquiredcomprehensive income or in two separate consecutive statements has not been deferred and liabilities assumed in the transaction (whetherwill be effective on a full or partial acquisition); establishes the acquisition-date fair value as the measurement objectiveretrospective basis for all assets acquired and liabilities assumed; requires expensing of transaction and restructuring costs; and requires the acquirer to disclose the information needed to evaluate and understand the nature and financial effect of the business combination. SFAS No. 141(R) applies prospectively to business combinations for which the acquisition date isperiods beginning on or after January 1, 2009.2012. The impactadoption of SFAS No. 141(R)this standard affects financial statement presentation only and will have no effect on our financial condition or consolidated financial statements will depend upon the nature, terms and sizeresults of the acquisitions we consummate after the effective date.operations.

In December 2007,September 2011, the FASB issued SFAS No. 160, “Noncontrolling Interests in Consolidated Financial Statements—new guidance related to goodwill impairment testing. This standard allows, but does not require, an amendmententity to first assess qualitative factors to determine whether the existence of Accounting Research Bulletin No. 51” (“SFAS No. 160”). SFAS No. 160 establishes accountingevents or circumstances leads to a determination that it is more likely than not that the fair value of a reporting unit is less than its carrying amount. If, after assessing the totality of events or circumstances, an entity determines it is not more likely than not that the fair value of a reporting unit is less than its carrying amount, then performing the two-step impairment test is unnecessary. However, if an entity concludes otherwise, then it is required to perform the first step of the two-step impairment test by calculating the fair value of the reporting unit and comparing the fair value with the carrying amount of the reporting standards for ownership interests in subsidiaries held by parties other thanunit. If the parent,carrying amount of a reporting unit exceeds its fair value, then the entity is required to perform the second step of the goodwill impairment test to measure the amount of consolidated net income attributablethe impairment loss, if any. The new standard gives an entity the option to bypass the parentqualitative assessment for any reporting unit in any period and proceed directly to performing the noncontrolling interest, changes in a parent’s ownership interest, and the valuation of retained noncontrolling equity investments when a subsidiary is deconsolidated. SFAS No. 160 also establishes disclosure requirements that clearly identify and

distinguish between the interestsfirst step of the parent andtwo-step goodwill impairment test. An entity may resume performing the interests of the noncontrolling owners.qualitative assessment in any subsequent period. This statement isnew standard will be effective for fiscal yearsperiods beginning on or after December 15, 2008. As of December 31, 2008, we didJanuary 1, 2012 and will not have noncontrolling interests in other entities. Accordingly, we do not expect the adoption of SFAS No. 160 will have a material effect on our financial condition or consolidated results of operations.

In March 2008,December 2011, the FASB issued SFAS No. 161, “Disclosures about Derivative Instrumentsguidance requiring enhanced disclosures related to the nature of an entity’s rights to offset and Hedging Activities, an amendment of FASB Statement No. 133” (“SFAS No. 161”). SFAS No. 161 applies to all derivativeany related arrangements associated with its financial instruments and derivative instruments. The new guidance requires the disclosure of the gross amounts subject to rights of set-off, amounts offset in accordance with the accounting standards followed and the related hedged items accountednet exposure. The new guidance will be effective for under SFAS No. 133, “Accounting for Derivative Instrumentsperiods beginning on or after January 1, 2013. The adoption of this standard affects financial statement disclosures only and Hedging Activities” (“SFAS No. 133”). SFAS No. 161 requires entities to provide greater transparency about how and why an entity uses derivative instruments, how derivative instruments and related hedged items are accounted for under SFAS No. 133 and its related interpretations, and how derivative instruments and related hedged items affect an entity’swill have no effect on our financial position,condition or consolidated results of operations and cash flows. SFAS No. 161 is effective for financial statements issued for fiscal years and interim periods beginning after November 15, 2008. We will adopt SFAS No. 161 in 2009.operations.

2. Acquisitions

During 2008,2011, we completed two acquisitions, which were not material to our consolidated financial position or resultsbusiness combinations for total consideration, including stock, of operations. The acquisitions were completed in March and June of 2008. The acquisitions strengthen our IT consulting practice in the media and entertainment industry and service delivery capabilities in India. The initial consideration paid in cash and stock was approximately $24,000$91,000 (net of cash acquiredacquired). These transactions strengthen our business process and analytics solution offerings and enhance our retail SAP capabilities.

During 2010, we completed three business combinations for total consideration, including direct transaction costs)stock, of approximately $46,000 (net of cash acquired). The stockThese transactions expand our business process outsourcing expertise within our logistic services, strengthen our business transformation and program management capabilities and expand our testing services within Europe. As of December 31, 2010, we accrued additional consideration consisted of 62,340 sharesapproximately $6,500 that was contingent on the achievement of Class A common stock valued at $2,206. Additional purchase price, not to exceed $14,000, payable in cash, is contingent upon one of the acquired companies achieving certain financial and operating targets during anthe earn-out period and will be recorded when the contingency is resolved. We madeby a preliminary allocationcompany which we previously acquired.

During 2009, we completed four business combinations for an aggregate consideration of the purchase price to the tangible and intangible assets and liabilities acquired, including approximately $7,400 to tax deductible goodwill, $1,500 to non-tax deductible goodwill and $7,260 to intangible assets. The intangible assets are being amortized over weighted average life$97,300 (net of 10 years. The allocation is subject to revision upon completion of our appraisal of the assets acquired and liabilities assumed.

cash acquired). In November 2007,December 2009, we acquired marketRx, Inc.the stock of UBS India Service Centre Private Limited (“marketRx”UBS ISC”), a U.S.-based leading provider of data analytics and process outsourcing to global life sciences companies in the pharmaceutical, biotechnology and medical devices segments for net cash consideration of approximately $136,000($62,800, net of acquired cash. As part of this transaction, we acquired multi-year service agreements, an assembled workforce, land, equipment and other assets. The acquisition expands our business and knowledge process outsourcing capabilities in the financial services industry. In the third quarter of 2009, we entered into a transaction with Invensys pursuant to which we acquired a multi-year service agreement, an assembled workforce and certain other assets. Under the current authoritative business combination guidelines, this transaction qualified as business combination. This transaction, with no initial cash acquired and including direct transaction costs). In addition, the purchase price also included the estimated fair value of unvested stock options assumed by us. Weconsideration, expands our business process outsourcing expertise within engineering services. The remaining two acquisitions were completed this acquisition to strengthen our life sciences industry expertise as well as our data analytics capabilities in order to leverage such capabilities across multiple industries. retail and infrastructure management capabilities.

We made an allocation of the purchase price to the tangible and intangible assets and liabilities acquired, based on their fair values, including approximately $103,000 to non-tax deductible goodwill and $35,500 of intangible assets, principally customer relationships and developed technology. The intangible assets are being amortized over a weighted average life of 8.7 years.

In September 2006, we acquired a U.S.-based managed infrastructure and professional services firm for initial net cash consideration of approximately $14,773 (net of cash acquired and including assumed debt and direct transaction costs). We completed this acquisition to strengthen our IT infrastructure management capabilities. We made an allocation of the purchase price to the tangible and intangible assets and liabilities acquired based on their fair values, including approximately $12,708 to tax deductible goodwill and $2,750 to intangible assets, principally customer relationships and developed technology. The intangible assets are being amortized over a weighted average life of 5.5 years.non-tax deductible goodwill as described in the table below:

   2011   2010   2009 

Total initial consideration, net of cash acquired(1)

  $91,000    $46,000    $97,300  

Purchase price allocated to:

      

Tax deductible goodwill

   21,367     —       2,200  

Non-deductible goodwill

   44,713     22,600     36,600  

Intangible assets

   19,400     25,700     37,300  

Weighted average life of intangible assets

   8.2 years     8.6 years     6.3 years  

(1)Includes stock consideration in 2011 and 2010.

The acquisitions in 2008, 20072011, 2010, and 20062009 were included in our consolidated financial statements as of the date which they were acquired and were not material to our operations, financial position or cash flows. For additional details of our goodwill and intangible assets see Note 5.

3.Note 3 — Investments

Investments were as follows as of December 31, 2008 and 2007 were as follows:31:

 

   2008  2007

Available-for-sale-securities:

    

Auction-rate securities

  $—    $282,800

Agency discount notes

   7,008   159

Other

   1,149   1,479
        

Total available-for-sale-securities

   8,157   284,438

Trading securities—auction-rate securities

   139,398   —  

UBS Right

   28,158   —  

Time deposits

   13,493   46,142
        

Total investments

  $189,206  $330,580
        
   2011   2010 

Available-for-sale securities:

    

U.S. Treasury and agency debt securities

  $464,938    $340,384  

Corporate and other debt securities

   202,705     122,909  

Asset-backed securities

   100,894     33,154  

Municipal debt securities

   43,889     41,655  

Foreign government debt securities

   10,500     7,926  
  

 

 

   

 

 

 

Total available-for-sale securities

   822,926     546,028  

Time deposits

   298,432     139,391  
  

 

 

   

 

 

 

Total investments

  $1,121,358    $685,419  
  

 

 

   

 

 

 

Our available-for-sale investment securities consist of U.S. dollar denominated investments primarily in U.S. Treasury notes, U.S. government agency debt securities, municipal debt securities, non-U.S. government debt securities, U.S. and international corporate bonds, debt securities issued by supranational institutions and asset-backed securities, including those backed by auto loans, credit card receivables, mortgage loans and other receivables. Our investment guidelines are to purchase securities which are investment grade at the time of acquisition. We monitor the credit ratings of the securities in our portfolio on an ongoing basis. The carrying value of the time deposits approximated fair value as of December 31, 20082011 and 2007. Gross realized2010.

Available-for-Sale Securities

The amortized cost, gross unrealized gains orand losses on the saleand fair value of available-for-sale investment securities were immaterialas follows at December 31:

   2011 
   Amortized
Cost
   Gross
Unrealized
Gains
   Gross
Unrealized
Losses
  Fair
Value
 

U.S. Treasury and agency debt securities

  $463,318    $1,742    $(122 $464,938  

Corporate and other debt securities

   202,284     902     (481  202,705  

Asset-backed securities

   101,068     100     (274  100,894  

Municipal debt securities

   43,873     101     (85  43,889  

Foreign government debt securities

   10,397     105     (2  10,500  
  

 

 

   

 

 

   

 

 

  

 

 

 

Total available-for-sale investment securities

  $820,940    $2,950    $(964 $822,926  
  

 

 

   

 

 

   

 

 

  

 

 

 

   2010 
   Amortized
Cost
   Gross
Unrealized
Gains
   Gross
Unrealized
Losses
  Fair
Value
 

U.S. Treasury and agency debt securities

  $339,982    $994    $(592 $340,384  

Corporate and other debt securities

   122,137     835     (63  122,909  

Asset-backed securities

   33,258     33     (137  33,154  

Municipal debt securities

   41,802     2     (149  41,655  

Foreign government debt securities

   7,844     83     (1  7,926  
  

 

 

   

 

 

   

 

 

  

 

 

 

Total available-for-sale investment securities

  $545,023    $1,947    $(942 $546,028  
  

 

 

   

 

 

   

 

 

  

 

 

 

The fair value and related unrealized losses of available-for-sale investment securities in a continuous unrealized loss position for the three years endedless than 12 months and for 12 months or longer were as follows as of December 31, 2008. 2011:

   Less than 12 Months  12 Months or More  Total 
   Fair
Value
   Unrealized
Losses
  Fair
Value
   Unrealized
Losses
  Fair
Value
   Unrealized
Losses
 

U.S. Treasury and agency debt securities

  $122,124    $(122 $—      $—     $122,124    $(122

Corporate and other debt securities

   75,076     (481  —       —      75,076     (481

Asset-backed securities

   58,503     (241  2,292     (33  60,795     (274

Municipal debt securities

   5,149     (17  1,732     (68  6,881     (85

Foreign government debt securities

   1,507     (2  —       —      1,507     (2
  

 

 

   

 

 

  

 

 

   

 

 

  

 

 

   

 

 

 

Total

  $262,359    $(863 $4,024    $(101 $266,383    $(964
  

 

 

   

 

 

  

 

 

   

 

 

  

 

 

   

 

 

 

The fair value and related unrealized losses of available-for-sale investment securities in a continuous unrealized loss position for a period of less than 12 months were as follows as of December 31, 2010:

   Fair
Value
   Unrealized
Losses
 

U.S. Treasury and agency debt securities

  $200,772    $(592

Corporate and other debt securities

   16,518     (63

Asset-backed securities

   17,791     (137

Municipal debt securities

   25,598     (149

Foreign government debt securities

   1,203     (1
  

 

 

   

 

 

 

Total

  $261,882    $(942
  

 

 

   

 

 

 

As of December 31, 2008 and 2007,2010, we did not have any investments in available-for-sale securities that had been in an unrealized loss position for 12 months or gain position were immaterial. All available-for-sale-securities atlonger.

The unrealized losses for the above securities as of December 31, 2008 contractually mature2011 and 2010 are primarily attributable to changes in 2009.

Our investment in auction-rate securities are recorded at fair value and consist of AAA-rated municipal bonds with an auction reset feature whose underlying assets are generally student loans, which are substantially backed by the Federal Family Education Loan Program (“FFELP”). Since February 2008, auctions for these securities have failed. The auction failures do not affect the value of the collateral underlying the auction-rate securities, and the Company continues to earn and receive interest on its auction-rate securities at a pre-determined formula with spreads tied to particular interest rate indices.rates. As of December 31, 2008, the majority of our investment in auction-rate securities was classified as a long-term investment. The classification2011, we do not consider any of the auction-rate securities as long-term investments is due to continuing auction failures,be other-than-temporarily impaired.

The gross unrealized gains and losses in the securities’ stated maturityabove tables were recorded, net of greater than one year and the Company’s ability to hold such securities beyond one year. The auction-rate securities mature as follows: $5,863 in 2009; $9,925 in 2012; and $123,610 after 2018.

In November 2008, we accepted an offer from UBS AG (“UBS”) to sell to UBS, at par value ($168,525), our auction-rate securities at any time during an exercise period from June 30, 2010 to July 2, 2012 (the “UBS Right”). In accepting the UBS Right, we granted UBS the authority to purchase these auction-rate securities or sell them on the Company’s behalf at par anytime after the execution of the UBS Right through July 2, 2012. The offer is non-transferable. We elected to measure the UBS Right under the fair value option of SFAS No. 159 and recorded pre-tax income of $28,158, and a corresponding long term investment. At the same time, we transferred our investment in auction-rate securities from available-for-sale securities to trading securities. As a result of this transfer, we recognized a pre-tax loss in our consolidated statement of operations of $29,127 reflecting the reversal of the unrealized loss previously recordedtax, in accumulated other comprehensive income (loss). These transactions were recorded

The contractual maturities of available-for-sale investment securities as of December 31, 2011 are set forth in the caption “other income (expense), net”following table:

   Amortized
Cost
   Fair
Value
 

Due within one year

  $95,885    $95,971  

Due after one year through five years

   619,689     621,815  

Due after ten years

   4,298     4,246  

Asset-backed securities

   101,068     100,894  
  

 

 

   

 

 

 

Total available-for-sale investment securities

  $820,940    $822,926  
  

 

 

   

 

 

 

Asset-backed securities were excluded from the maturity categories because the actual maturities may differ from the contractual maturities since the underlying receivables may be prepaid without penalties. Further, actual maturities of debt securities may differ from those presented above since certain obligations provide the issuer the right to call or prepay the obligation prior to scheduled maturity without penalty.

Proceeds from sales of available-for-sale investment securities and the gross gains and losses that have been included in our accompanying consolidated statementsearnings as a result of operations.those sales were as follows for the years ended December 31:

   2011  2010 

Proceeds from sales of available-for-sale investment securities

  $652,992   $195,693  
  

 

 

  

 

 

 

Gross gains

  $3,102   $778  

Gross losses

   (785  (124
  

 

 

  

 

 

 

Net gains on sales of available-for-sale investment securities

  $2,317   $654  
  

 

 

  

 

 

 

During 2009, proceeds from sales of available-for-sale investment securities and the gross gains and losses that have been included in earnings as a result of those sales were immaterial.

4. Property and Equipment, net

Property and equipment were as follows as of December 31, 2008 and 2007 were as follows:31:

 

  Estimated Useful Life (Years)  2008 2007   Estimated Useful Life (Years)  2011 2010 

Buildings

  30  $159,069  $97,356   30  $321,280   $289,260  

Computer equipment and purchased software

  3   167,234   131,355   3   291,883    227,189  

Furniture and equipment

  5 – 9   91,587   67,950   5 – 9   186,983    152,289  

Land

     12,866   12,866      16,042    16,042  

Leasehold land

     16,930   16,930      39,186    33,653  

Capital work-in-progress

     128,566   121,901      211,140    95,496  

Leasehold improvements

  Over shorter of lease term or life of asset   78,190   50,670   Shorter of the lease term or

the life of leased asset

   147,026    108,991  
             

 

  

 

 

Sub-total

     654,442   499,028      1,213,540    922,920  

Accumulated depreciation and amortization

     (199,188)  (142,981)     (455,506  (352,472
             

 

  

 

 

Property and equipment, net

    $455,254  $356,047     $758,034   $570,448  
             

 

  

 

 

Depreciation and amortization expense related to property and equipment was $66,681, $50,337$107,257, 93,190, and $31,503$79,126 for the years ended December 31, 2008, 20072011, 2010, and 2006,2009, respectively.

LeaseholdIn India, leasehold land is leased by us from the government of India with lease terms ranging from 90up to 99 years. Lease payments are made at the inception of the lease agreement and amortized over the lease term. Amortization expense of leasehold land is immaterial for the periods presented and is included in depreciation and amortization expense in our accompanying consolidated statements of operations.

5. Goodwill and Intangible Assets, net

Changes in goodwill were as follows for the years ended December 31, 2008 and 2007 are as follows:31:

 

  2008 2007  2011 2010 

Balance, beginning of year

  $148,789  $27,190  $223,963   $192,372  

Acquisitions and adjustments

   5,634   121,045   66,080    29,120  

Cumulative translation adjustments

   (388)  554   (1,271  2,471  
        

 

  

 

 

Balance, end of year

  $154,035  $148,789  $288,772   $223,963  
        

 

  

 

 

In 2008,2011 and 2010, the increase in goodwill relateswas primarily to the acquisitions completed during the year net of adjustments of approximately $3,300 related to the final allocation of purchase price for the marketRx acquisition2011 and the reduction of a valuation allowance initially established against deferred income tax assets recorded for acquired net operating losses related to an earlier acquisition. In 2007, the increase in goodwill relates primarily to the marketRx acquisition and a contingent purchase price payment made upon the achievement of certain pre-established performance targets related to an acquisition completed in a previous year.2010 acquisitions, respectively. No impairment losses were recognized during the three years ended December 31, 2008.2011.

Goodwill has been allocated to our reportable segments as follows:follows as of December 31:

 

  2008  2007  2011   2010 

Financial Services

  $43,165  $43,768  $126,550    $82,365  

Healthcare

   64,736   65,986   70,977     71,302  

Manufacturing/Retail/Logistics

   12,670   12,866   48,057     26,946  

Other

   33,464   26,169   43,188     43,350  
        

 

   

 

 

Total goodwill

  $154,035  $148,789  $288,772    $223,963  
        

 

   

 

 

Components of intangible assets were as follows as of December 31, 2008 and 2007 were as follows:31:

 

  2011 
  2008 2007 Weighted
Average Life
  Gross Carrying
Amount
   Accumulated
Amortization
 Net Carrying
Amount
 

Customer relationships

  $58,470  $47,990  9.9 years  $134,285    $(50,698 $83,587  

Developed technology

   5,686   5,888  3.2 years   4,158     (1,275  2,883  

Other

   3,045   3,035  4.3 years   13,216     (2,070  11,146  
          

 

   

 

  

 

 

Total intangible assets

  $151,659    $(54,043 $97,616  
   67,201   56,913    

 

   

 

  

 

 

Accumulated amortization

   (19,411)  (11,348) 
        

Intangible assets, net

  $47,790  $45,565  
        

   2010 
   Gross Carrying
Amount
   Accumulated
Amortization
  Net Carrying
Amount
 

Customer relationships

  $117,299    $(36,683 $80,616  

Developed technology

   3,129     (601  2,528  

Other

   2,679     (687  1,992  
  

 

 

   

 

 

  

 

 

 

Total intangible assets

  $123,107    $(37,971 $85,136  
  

 

 

   

 

 

  

 

 

 

All of the intangible assets have finite lives and as such are subject to amortization. The weighted average life of intangible assets was 8.7 years for customer relationships, 5.8 years for developed technology, and 8.5 years for other intangibles. Amortization of intangiblesintangible assets totaled $8,116$16,918 for 2008, $3,5812011, $16,982 for 20072010, and $2,660$10,245 for 2006. 2009. During 2011 and 2010, amortization expense of $6,774 and $6,297, respectively, relating to customer relationship intangible assets was recorded as a reduction of revenues. These intangible assets are attributed to direct revenue contracts with sellers of acquired businesses.

Estimated amortization expense related to our existing intangible assets for the next five years are as follows:

 

Year

  Amount  Amount 

2009

  $8,534

2010

  $7,913

2011

  $5,865

2012

  $5,461  $18,777  

2013

  $4,443   17,374  

2014

   16,630  

2015

   11,776  

2016

   11,436  

6. Accrued Expenses and Other Current Liabilities

Accrued expenses and other current liabilities were as follows as of December 31, 2008 and 200731:

   2011   2010 

Compensation and benefits

  $632,649    $533,067  

Income taxes

   27,676     14,999  

Professional fees

   32,861     34,121  

Travel and entertainment

   18,215     16,531  

Customer volume incentives

   104,989     85,180  

Derivative financial instruments

   126,731     7,504  

Deferred income taxes

   73     1,134  

Other

   88,593     78,227  
  

 

 

   

 

 

 

Total accrued expenses and other current liabilities

  $1,031,787    $770,763  
  

 

 

   

 

 

 

7. Accumulated Other Comprehensive Income (Loss)

The components of accumulated other comprehensive income (loss) were as follows:follows as of December 31:

 

   2008  2007

Compensation and benefits

  $136,049  $154,265

Vacation

   51,014   40,493

Taxes

   11,312   3,145

Professional fees

   16,066   13,898

Travel and entertainment

   22,000   11,450

Customer volume incentives

   24,560   13,189

Other

   48,483   39,048
        

Total accrued expenses and other current liabilities

  $309,484  $275,488
        
   2011  2010 

Foreign currency translation adjustments

  $(3,561 $4,278  

Unrealized (losses) gains on cash flow hedges, net of taxes

   (323,039  30,723  

Unrealized gains on available-for-sale securities, net of taxes

   1,206    597  
  

 

 

  

 

 

 

Total accumulated other comprehensive income (loss)

  $(325,394 $35,598  
  

 

 

  

 

 

 

7.8. Employee Benefits

InWe contribute to defined contribution plans in the United States we maintainand Europe, including a 401(k) Savings Plan which is a defined contribution plan. Employer matchingsavings and supplemental retirement plans in the United States. Total expenses for company contributions to these plans were $5,420, $4,074$19,453, $13,447, and $3,655$10,015 for the years ended December 31, 2008, 20072011, 2010, and 2006,2009, respectively. We recorded an expense of $5,700 in the year ended December 31, 2006 relating to operational failures in the administration of the 401(k) Savings Plan, of such amount approximately $1,400 related to 2006 and is included in the 2006 matching contribution and approximately $4,300 related to periods prior to 2006. Certain of our employees participate in defined contribution plans in Europe, primarily the United Kingdom, sponsored by us. The costs related to these plans were not material to our results of operations or financial position for the years presented.

We maintain employee benefit plans that cover substantially all India-based employees. The employees’ provident fund, pension and family pension plans are statutory defined contribution retirement benefit plans. Under the plans, employees contribute up to 12% of their base compensation, which is matched by an equal contribution by the Company. ContributionFor these plans, we recognized a contribution expense recognized was $17,925, $12,963of $49,200, $35,049, and $6,265$20,729 for the years ended December 31, 2008, 20072011, 2010, and 2006,2009, respectively.

We also maintain a statutory gratuity plan in India that is a statutory post-employment benefit plan providing defined lump sum benefits. We make annual contributions to an employees’ gratuity fund established with a government-owned insurance corporation to fund a portion of the estimated obligation. We account for the gratuity plan in accordance with the provisions of EITF 88-1, “Determination of Vested Benefit Obligation for a Defined Benefit Pension Plan.” Accordingly, our liability for the gratuity plan reflects the undiscounted benefit obligation payable as of the balance sheet date which was based upon the employees’ salary and years of service. As of December 31, 20082011 and 2007,2010, the amount accrued under the gratuity plan was $17,443$39,916 and $11,859,$25,350, which is net of fund assets of $40,744 and $36,132, respectively. Expense recognized by us was $12,371, $7,013$29,703, $16,949, and $4,548$8,918 for the years ended December 31, 2008, 20072011, 2010, and 2006,2009, respectively.

8.9. Income Taxes

Income before provision for income taxes shown below is based on the geographic location to which such income is attributed for years ended December 31:

 

  2008  2007  2006  2011   2010   2009 

United States

  $135,797  $131,430  $92,157  $344,143    $220,234    $151,711  

Foreign

   379,413   282,926   185,654   825,006     658,346     485,240  
           

 

   

 

   

 

 

Total

  $515,210  $414,356  $277,811

Income before provision for income taxes

  $1,169,149    $878,580    $636,951  
           

 

   

 

   

 

 

The provision for income taxes consists of the following components for the years ended December 31:

 

  2008 2007 2006   2011 2010 2009 

Current:

        

Federal and state

  $63,977  $58,830  $48,256   $120,441   $110,713   $101,170  

Foreign

   73,080   30,683   14,121    173,689    86,236    59,539  
            

 

  

 

  

 

 

Total current

   137,057   89,513   62,377    294,130    196,949    160,709  
            

 

  

 

  

 

 

Deferred:

        

Federal and state

   (7,677)  (11,193)  (14,387)   26,549    (12,597  (35,315

Foreign

   (45,015)  (14,097)  (2,974)   (35,148  (39,312  (23,406
            

 

  

 

  

 

 

Total deferred

   (52,692)  (25,290)  (17,361)   (8,599  (51,909  (58,721
            

 

  

 

  

 

 

Total provision for income taxes

  $84,365  $64,223  $45,016   $285,531   $145,040   $101,988  
            

 

  

 

  

 

 

A

The reconciliation between the Company’sour effective income tax rate and the U.S. federal statutory rate is as follows:

 

   2008  %  2007  %  2006  % 

Tax expense, at U.S. federal statutory rate

  $180,323  35.0  $145,025  35.0  $97,234  35.0 

State and local income taxes, net of federal benefit

   7,740  1.5   7,559  1.8   5,048  1.8 

Rate differential on foreign earnings

   (107,246) (20.8)  (83,397) (20.1)  (55,465) (20.0)

Other

   3,548  0.7   (4,964) (1.2)  (1,801) (0.6)
                      

Total provision for income taxes

  $84,365  16.4  $64,223  15.5  $45,016  16.2 
                      

   2011  %  2010  %  2009  % 

Tax expense, at U.S. federal statutory rate

  $409,202    35.0   $307,503    35.0   $222,933    35.0  

State and local income taxes, net of federal benefit

   20,373    1.7    13,699    1.6    8,648    1.4  

Non-taxable income for Indian tax purposes

   (125,708  (10.8  (166,800  (19.0  (127,800  (20.0

Rate differential on foreign earnings

   (26,030  (2.2  (17,733  (2.0  (9,338  (1.5

Other

   7,694    0.7    8,371    0.9    7,545    1.1  
  

 

 

   

 

 

   

 

 

  

Total provision for income taxes

  $285,531    24.4   $145,040    16.5   $101,988    16.0  
  

 

 

   

 

 

   

 

 

  

The Company’ssignificant components of deferred income tax assets and liabilities are comprisedrecorded on the consolidated statements of the following atfinancial position as of December 31:

 

  2008 2007   2011 2010 

Deferred income tax assets:

      

Net operating losses

  $9,904  $37,730   $9,742   $9,663  

Revenue recognition

   17,113   9,063    33,083    37,526  

Compensation and benefits

   13,107   24,717    60,358    38,480  

Stock-based compensation

   25,634   10,905    30,366    24,780  

Minimum alternative tax and other credits

   55,836   16,074 

Minimum alternative tax (MAT) and other credits

   120,843    100,468  

Foreign exchange forward contracts

   50,194    1,311  

Depreciation and amortization

   859    4,304  

Other

   3,012   1,566    4,829    24,982  
         

 

  

 

 
   124,606   100,055    310,274    241,514  

Less valuation allowance

   (7,883)  (5,887)   (10,365  (10,684
         

 

  

 

 

Deferred income tax assets, net

   116,723   94,168    299,909    230,830  
         

 

  

 

 

Deferred income tax liabilities:

      

Undistributed Indian income

   6,141   6,161 

Depreciation and amortization

   2,862   2,646 

Undistributed Indian earnings

   5,689    6,096  

Intangible assets

   13,883   13,087    24,398    24,842  
         

 

  

 

 

Deferred income tax liabilities

   22,886   21,894    30,087    30,938  
         

 

  

 

 

Net deferred income tax assets

  $93,837  $72,274   $269,822   $199,892  
         

 

  

 

 

At December 31, 2008,2011, we estimated net operating loss carryforwards for U.S. federal tax purposes of approximately $5,200 which are acquired net operating loss carryforwards. For federal purposes, these losses have expiration dates ranging from December 31, 2024 through December 31, 2027. For state purposes, the dates of expiration vary but will generally be equal to or sooner than the federal expiration dates. We havehad foreign net operating loss carryforwards of approximately $29,400, of which approximately $1,100 are acquired net operating losses.$36,400. We have recorded a full valuation allowance on most of the foreign net operating loss carryforwards. During 2007, the Indian government passed tax legislation that, among other items, subjects Indian taxpayers to a Minimum Alternative Tax (“MAT”). As of December 31, 20082011 and 2007,2010, deferred income taxestax assets related to the MAT were approximately $53,300$112,200 and $12,900,$98,600, respectively. The calculation of the MAT calculation includes all profits realized by our Indian profits earnedsubsidiaries and any MAT paid in a taxable year is creditable against future Indian corporate income tax within our Software Technology Parks (“STPs”) and the resulting tax may be credited against Indian income taxes due in future years,a 10-year expiration period, subject to certain limitations. Our existing MAT assets expire between March 2018 and March 2022 and we expect to fully utilize them within the applicable 10-year expiration periods.

Our Indian subsidiaries, (collectivelycollectively referred to as “Cognizant India”) are export-oriented companies which, under the Indian Income Tax Act of 1961 are entitled to claim tax holidays for a period of ten consecutive years for each STP with respect to export profits for each STP. Substantially all of the earnings of Cognizant India, are attributable toprimarily export-oriented and are eligible for certain income tax holiday benefits granted by the government of India for export profits.activities. These benefits for export activities conducted within Software Technology Parks, or STPs, expired on March 31, 2011. The majorityincome of our STPs in India are currently entitledis now subject to a 100% exemption from Indiancorporate income tax. In May 2008,tax at the Indian government extendedcurrent rate of 32.4%. The expiration of the income tax holidaysholiday for STPs by one year from March 31, 2009 to March 31, 2010. In addition, weis the primary driver of the significant increase in our effective income tax rate for 2011. We have located several newconstructed most of our newer Indian development centers in areas designated as Special Economic Zones, (“SEZs”).or SEZs. Development centers operating in SEZs will beare entitled to certain income tax incentives for export activities for periods up to 15 years. For the years ended December 31, 2008, 20072011, 2010, and 2006,2009, the

effect of the income tax holidayholidays for our STPs and SEZs was to reduce the overall income tax provision and increase net income by approximately $102,500¸ $81,700$125,708, $166,800, and $51,300,$127,800, respectively, and increase diluted EPS by $0.34, $0.27$0.41, $0.54, and $0.17,$0.42, respectively.

Prior to January 1, 2002, it was the Company’s intent to repatriate all accumulated earnings from India to the United States. Accordingly, Cognizant provided deferred income taxes on such pre-2002 undistributed earnings. During the first quarter of 2002, Cognizantwe made a strategic decision to pursue an international strategy that includes expanded infrastructure investments in India and geographic expansion in Europe and Asia. As a component of this strategy, Cognizant intendsWe do not intend to use 2002 and future Indian earnings and otherrepatriate our foreign earnings for all periods (except with respect to expand operations outside of the United States instead of repatriating these earnings to the

United States. Accordingly, effective January 1, 2002, pursuant to Accounting Principles Board Opinion (“APB”) No. 23, “Accounting For Income Taxes—Special Areas,” Cognizant no longer accrues incremental U.S. taxes on all Indian earnings recognized in 2002 and subsequent periodsgenerated prior to 2002) as thesesuch earnings are considereddeemed to be indefinitelypermanently reinvested outside of the United States. With respect to all other foreign earnings, it was the Company’s intent to indefinitely reinvest all such earnings outside of the United States. As of December 31, 2008,2011, the amount of unrepatriated Indian earnings and total foreign earnings (including unrepatriated Indian earnings) upon which no incremental U.S. taxes have been recorded is approximately $1,062,800$2,660,500 and $1,139,200$2,906,000, respectively. If such earnings are repatriated in the future, or are no longer deemed to be indefinitely reinvested, Cognizantwe will accrue the applicable amount of taxes associated with such earnings. Due to the various methods by which such earnings could be repatriated in the future, it is not currently practicable to determine the amount of applicable taxes that would result from such repatriation.

Due to the geographical scope of our operations, the Company iswe are subject to tax examinations in various jurisdictions. Accordingly, the Companywe may record incremental tax expense, in accordance with FIN 48, based upon the more-likely-than-not outcomes ofstandard, for any uncertain tax positions. In addition, when applicable, the Company adjustswe adjust the previously recorded tax expense to reflect examination results when the position is effectively settled. The Company’sOur ongoing assessments of the more-likely-than-not outcomes of the examinations and related tax positions require judgment and can increase or decrease our effective tax rate, as well as impact our operating results. The specific timing of when the resolution of each tax position will be reached is uncertain.

Changes in unrecognized tax benefits were as follows for the years ended December 31, 2008 and 2007 are as follows:31:

 

  2008 2007   2011 2010 

Balance, beginning of year

  $7,932  $7,686   $22,950   $10,553  

Additions based on tax positions related to the current year

   235   2,435    16,897    2,677  

Additions for tax positions of prior years

   327   279    7,559    10,135  

Additions for tax positions of acquired subsidiaries

   113   1,192    16,056   —    

Reductions for tax positions of acquired subsidiaries

   (690)  —   

Reductions for tax positions due to lapse of statutes of limitations

   (867)  (2,922)   (4,190  (597

Settlements

   —     (738)   (1,591  —    

Foreign currency movement

   (641)  —   

Foreign currency exchange movement

   (1,155  182  
         

 

  

 

 

Balance, end of year

  $6,409  $7,932   $56,526   $22,950  
         

 

  

 

 

Approximately $5,886 and $6,740 ofAt December 31, 2011, the total amountentire balance of unrecognized tax benefits at December 31, 2008 and December 31, 2007, respectively, would affect the effective tax rate, if recognized. The remaining $523 as of December 31, 2008 wouldWhile the Company believes uncertain tax positions may be adjusted against goodwill. It is reasonably possible thatsettled within the next 12twelve months, certain U.S. state and foreign examinations will be resolved or reachit is difficult to estimate the statuteincome tax impact of limitations, which could result in a decrease in unrecognized tax benefits of $1,174.these potential resolutions at this time. We recognize accrued interest and penalties associated with uncertain tax positions as part of our provision for income taxes. The total amount of accrued interest and penalties at December 31, 20082011 and 20072010 was $703approximately $10,884 and $646,$6,766, respectively, and relates to U.S. and foreign tax matters. We have not accrued interest on U.S. unrecognized tax benefits as we have net operating loss carryforwards that would mitigate any current interest cost. The amount of interest and penalties expensed for 2008in 2011, 2010, and 20072009 were immaterial.

We file a U.S. federal consolidated income tax return. The U.S. federal statute of limitations remains open for the year 2005years 2008 and onward. The statute of limitations for state audits varies by state. Years still under examination by foreign tax authorities are years 2001 and forward.

9.10. Fair Value Measurements

As discussed in Note 1—Summary of Significant Accounting Policies, we adopted SFAS No. 157 on January 1, 2008, which among other things, requires enhanced disclosures about assetsWe measure our cash equivalents, investments and liabilities measuredforeign exchange forward contracts at fair value. The authoritative guidance defines fair value onas the exit price, or the amount that would be received to sell an asset or paid to transfer a recurring basis. Our adoptionliability in an orderly transaction between market participants as of SFAS No. 157 was limited to financial assets and liabilities, which primarily relate to our investments and derivative contracts.

SFAS No. 157 includesthe measurement date. The authoritative guidance also establishes a fair value hierarchy that is intended to increase consistency and comparability in fair value measurements and related disclosures. The fair value hierarchy is based on inputs to valuation techniques that are used to measure fair value that are either observable or unobservable. Observable inputs reflect assumptions market participants would use in pricing an asset or liability based on market data obtained from independent sources while unobservable inputs reflect a reporting entity’s pricing based upon their own market assumptions.

The fair value hierarchy consists of the following three levels:

 

Level 1—Inputs are quoted prices in active markets for identical assets or liabilities.

 

Level 2—Inputs are quoted prices for similar assets or liabilities in an active market, quoted prices for identical or similar assets or liabilities in markets that are not active, inputs other than quoted prices that are observable and market-corroborated inputs which are derived principally from or corroborated by observable market data.

 

Level 3—Inputs are derived from valuation techniques in which one or more significant inputs or value drivers are unobservable.

The following table summarizes our financial assets and (liabilities) measured at fair value on a recurring basis in accordance with SFAS No. 157 as of December 31, 2008:2011:

 

   Level 1  Level 2  Level 3  Total

Cash equivalents:

        

Money market funds

  $291,432  $—    $—    $291,432

Agency discount notes and commercial paper

   —     15,201   —     15,201

Investments:

        

Available-for-sale securities—current 

   —     8,157   —     8,157

Trading securities—current

   —     —     5,862   5,862

Trading securities—non-current

   —     —     133,536   133,536

UBS Right—non-current

   —     —     28,158   28,158

Derivative financial instruments

   —     598   —     598
                

Total

  $291,432  $23,956  $167,556  $482,944
                
   Level 1   Level 2  Level 3   Total 

Cash equivalents:

       

Money market funds

  $128,004    $—     $—      $128,004  

Time deposits

   —       13,283    —       13,283  

Commercial paper

   —       11,626    —       11,626  
  

 

 

   

 

 

  

 

 

   

 

 

 

Total cash equivalents

   128,004     24,909    —       152,913  
  

 

 

   

 

 

  

 

 

   

 

 

 

Investments:

       

Time deposits

   —       298,432    —       298,432  
  

 

 

   

 

 

  

 

 

   

 

 

 

Available-for-sale securities:

       

U.S. Treasury and agency debt securities

   326,659     138,279    —       464,938  

Corporate and other debt securities

   —       202,705    —       202,705  

Asset-backed debt securities

   —       100,894    —       100,894  

Municipal debt securities

   —       43,889    —       43,889  

Foreign government debt securities

   —       10,500    —       10,500  
  

 

 

   

 

 

  

 

 

   

 

 

 

Total available-for-sale securities

   326,659     496,267    —       822,926  
  

 

 

   

 

 

  

 

 

   

 

 

 

Total investments

   326,659     794,699    —       1,121,358  
  

 

 

   

 

 

  

 

 

   

 

 

 

Derivative financial instruments – foreign exchange forward contracts:

       

Other current assets

   —       30,935    —       30,935  

Accrued expenses and other current liabilities

   —       (126,731  —       (126,731

Other noncurrent liabilities

   —       (259,104  —       (259,104
  

 

 

   

 

 

  

 

 

   

 

 

 

Total

  $454,663    $464,708   $—      $919,371  
  

 

 

   

 

 

  

 

 

   

 

 

 

Level 3 assets consist of our investment in auction-rate securities and the related UBS Right. See Note 3 for additional information. The following table providessummarizes our financial assets and (liabilities) measured at fair value on a summaryrecurring basis as of changesDecember 31, 2010:

   Level 1   Level 2  Level 3   Total 

Cash equivalents:

       

Money market funds

  $421,424    $—     $—      $421,424  

Time deposits

   —       67,703    —       67,703  
  

 

 

   

 

 

  

 

 

   

 

 

 

Total cash equivalents

   421,424     67,703    —       489,127  
  

 

 

   

 

 

  

 

 

   

 

 

 

Investments:

       

Time deposits

   —       139,391    —       139,391  
  

 

 

   

 

 

  

 

 

   

 

 

 

Available-for-sale securities:

       

U.S. Treasury and agency debt securities

   268,114     72,270    —       340,384  

Corporate and other debt securities

   —       122,909    —       122,909  

Asset-backed debt securities

   —       33,154    —       33,154  

Municipal debt securities

   —       41,655    —       41,655  

Foreign government debt securities

   —       7,926    —       7,926  
  

 

 

   

 

 

  

 

 

   

 

 

 

Total available-for-sale securities

   268,114     277,914    —       546,028  
  

 

 

   

 

 

  

 

 

   

 

 

 

Total investments

   268,114     417,305    —       685,419  
  

 

 

   

 

 

  

 

 

   

 

 

 

Derivative financial instruments – foreign exchange forward contracts:

       

Other current assets

   —       30,983    —       30,983  

Accrued expenses and other current liabilities

   —       (7,504  —       (7,504

Other noncurrent assets

   —       8,144    —       8,144  

Other noncurrent liabilities

   —       (6,601  —       (6,601
  

 

 

   

 

 

  

 

 

   

 

 

 

Total

  $689,538    $510,030   $—      $1,199,568  
  

 

 

   

 

 

  

 

 

   

 

 

 

We measure the fair value of money market funds and U.S. Treasury securities based on quoted prices in active markets for identical assets. The fair value of commercial paper, U.S. government agency securities, municipal debt securities, U.S. and international corporate bonds and foreign government debt securities is measured based on relevant trade data, dealer quotes, or model driven valuations using significant inputs derived from or corroborated by observable market data, such as yield curves and credit spreads. We measure the fair value of our asset-backed securities using model driven valuations based on dealer quotes, available trade information, spread data, current market assumptions on prepayment speeds and defaults and historical data on deal collateral performance.

We estimate the fair value of each foreign exchange forward contract by using a present value of expected cash flows model. This model calculates the difference between the current market forward price and the contracted forward price for each foreign exchange contract and applies the difference in the rates to each outstanding contract. The market forward rates included a discount and credit risk factor. The amounts were aggregated by type of contract and maturity.

During the years ended December 31, 2011 and 2010, there were no transfers among Level 1, Level 2, or Level 3 financial assets and liabilities.

11. Derivative Financial Instruments

In the normal course of business, we use foreign exchange forward contracts to manage foreign currency exchange rate risk. The estimated fair value of the Company’s Level 3 financial assets for the year ended December 31, 2008:

   2008 

Balance, beginning of the year

  $—   

Transfers in: auction-rate securities with failed auctions

   176,325 

Transfers out: redemptions of called auction-rate securities

   (7,800)

Realized losses included in income

   (29,127)

Realized gain related to UBS Right included in income

   28,158 

Unrealized gains / (losses) included in other accumulated comprehensive income (loss)

   —   
     

Balance, end of the year

  $167,556 
     

We estimated the fair value of the auction-rate securities using a discounted cash flow model analysis which consideredforeign exchange forward contracts considers the following key inputs: (i) the underlying structure of each security; (ii) the timing of expected future principal and interest payments; and (iii) discount rates, inclusive of an illiquidity risk premium, that are believed to reflect current market conditions and the relevant risk associated with each security. We estimated that the fair market value of these securities at December 31, 2008 was $139,398. We estimated the value of the UBS Right using a fair value model analysis, which considered the following key inputs:items: discount rate, timing and amount of cash flow and UBS counterparty credit risk. The assumptions used in valuing bothDerivatives may give rise to

credit risks from the auction-rate securities and the UBS Right are volatile and subject to change as the underlying sources of these assumptions and market conditions change.

In additionpossible non-performance by counterparties. Credit risk is generally limited to the debt securities noted above,fair value of those contracts that are favorable to us. We have limited our credit risk by entering into derivative transactions only with highly-rated global financial institutions, limiting the amount of credit exposure with any one financial institution and conducting ongoing evaluation of the creditworthiness of the financial institutions with which we had approximately $13,504do business.

The following table provides information on the location and fair values of time depositsderivative financial instruments included in cash and cash equivalents and short-term investmentsour consolidated statements of financial position as of December 31, 2008.31:

    2011  2010 

Designation of Derivatives

 Location on Statement of  Financial
Position
 Assets  Liabilities  Assets  Liabilities 

Cash Flow Hedges – Designated as hedging instruments

     

Foreign exchange forward contracts

 Other current assets $—     $—     $30,983   $—    
 Other noncurrent assets  —      —      8,144    —    
 Accrued expenses and
other current
liabilities
  —      126,536    —      187  
 Other noncurrent
liabilities
  —      259,104    —      6,601  
  

 

 

  

 

 

  

 

 

  

 

 

 
     Total  —      385,640    39,127    6,788  
  

 

 

  

 

 

  

 

 

  

 

 

 

Other Derivatives – Not designated as hedging instruments

     

Foreign exchange forward contracts

 Other current assets  30,935    —      —      —    
 Accrued expenses and
other current
liabilities
  —      195   —      7,317  
  

 

 

  

 

 

  

 

 

  

 

 

 
     Total  30,935    195   —      7,317  
  

 

 

  

 

 

  

 

 

  

 

 

 

Total

 $30,935   $385,835   $39,127   $14,105  
  

 

 

  

 

 

  

 

 

  

 

 

 

Derivative Financial InstrumentsCash Flow Hedges

During December 2008, weWe have entered into a series of foreign exchange forward contracts that are designated as cash flow hedges of certain salaryIndian rupee denominated payments in India. These U.S. dollar / Indian rupee hedgescontracts are intended to partially offset the impact of movement of exchange rates on future operating costs. As of December 31, 2008, the notional value of these contracts is $82,000costs and are scheduled to mature each month during 2012, 2013, 2014, and 2015. Under these contracts, we purchase Indian rupees and sell U.S. dollars. The changes in fair value of these contracts are initially reported in the first quartercaption “accumulated other comprehensive income (loss)” on our accompanying consolidated statements of 2009. At December 31, 2008,financial position and are subsequently reclassified to earnings in the same period the hedge contract matures. The notional value of our outstanding contracts by year of maturity and the net unrealized (loss) gain included in accumulated other comprehensive income (loss) for such contracts were as follows as of December 31:

   2011  2010 

2011

  $—     $780,000  

2012

   1,193,500    780,000  

2013

   1,080,000    600,000  

2014

   810,000    —    

2015

   420,000    —    
  

 

 

  

 

 

 

Total notional value of contracts outstanding

  $3,503,500   $2,160,000  
  

 

 

  

 

 

 

Net unrealized (loss) gain included in accumulated other comprehensive income (loss), net of taxes

  $(323,039 $30,723  
  

 

 

  

 

 

 

Upon settlement or maturity of the cash flow hedge contracts we record the related gain or loss, based on our outstandingdesignation at the commencement of the contract, to cost of revenues and selling, general and administrative expenses. The following table provides information on the location and amounts of pre-tax gains (losses) on our cash flow hedges for the years ended December 31:

   Increase (decrease) in
Derivative Gains
(Losses) Recognized
in Accumulated Other
Comprehensive Income (Loss)
(effective portion)
   Location of Net Derivative Gains
(Losses) Reclassified
from Accumulated Other
Comprehensive Income (Loss)
into Income
(effective portion)
  Net Gain (Loss) Reclassified
from Accumulated Other
Comprehensive  Income (Loss)
into Income
(effective portion)
 
   2011  2010      2011   2010 

Cash Flow Hedges – Designated as hedging instruments

         

Foreign exchange forward contracts

  $(399,205 $54,919    Cost of revenues  $15,294    $34,974  
  

 

 

  

 

 

       
     Selling, general
and administrative
expenses
   3,480     6,588  
       

 

 

   

 

 

 

Total

  $(399,205 $54,919      $18,774    $41,562  
  

 

 

  

 

 

     

 

 

   

 

 

 

Other Derivatives

We use foreign exchange forward contracts, was $598. In addition, atwhich have not been designated as hedges, to hedge balance sheet exposure to certain monetary assets and liabilities denominated in currencies other than the functional currency of December 31, 2008, there were no realizedour foreign subsidiaries. We entered into a series of foreign exchange forward contracts scheduled to mature in 2012 which are primarily to purchase U.S. dollars and sell Indian rupees. Realized gains or losses and changes in the estimated fair value of these derivative financial instruments are recorded in Other, net in our consolidated statements of operations.

Additional information related to our outstanding foreign exchange forward contracts. In January 2009, we entered into additional foreign exchange forward contracts with a notional valueis as follows as of $268,000. These contractsDecember 31:

   2011   2010 

Notional value of contracts outstanding

  $234,239    $234,021  
  

 

 

   

 

 

 

The following table provides information on the location and amounts of realized and unrealized pre-tax gains (losses) on our other derivative financial instruments for years ended December 31, 2011 and 2010.

   Location of Net Gains / (Losses)
on Derivative Instruments
  Amount of Net Gains (Losses)
on Derivative Instruments
 
      2011   2010 

Other Derivatives—Not designated as hedging instruments

      

Foreign exchange forward contracts

  Other, net  $23,621    $(21,088
    

 

 

   

 

 

 

The related cash flow impacts of all of our derivative activities are scheduled to mature over the remainder of 2009.reflected as cash flows from operating activities.

10. Employee12. Stock-Based Compensation Plans

On June 7, 2007,5, 2009, our stockholders approved an amendmentthe adoption of the Cognizant Technology Solutions Corporation 2009 Incentive Compensation Plan (the “2009 Incentive Plan”), under which 24,000,000 shares of our Class A

common stock were reserved for issuance. The 2009 Incentive Plan is the successor plan to theour Amended and Restated 1999 Incentive Compensation Plan which terminated on April 13, 2009 in accordance with its terms (the “Incentive“1999 Incentive Plan”) to increase the maximum number of shares of Class A common stock reserved for issuance under the Incentive Plan by an additional 7,000,000 shares from 76,523,160 to 83,523,160 shares of Class A common stock. The Key Employees’ Stock Option Plan, as amended, (“Key Employees Plan”) provides for the grant of up to 15,246,840 stock options to eligible employees, our Amended and TheRestated Non-Employee Directors’ Stock Option Plan (the “Non-Employee Directors’“Director Plan”) provides forand our Amended and Restated Key Employees’ Stock Option Plan (the “Key Employee Plan”) which terminated in July 2009 (collectively, the grant of up to 1,716,000“Predecessor Plans”). The 2009 Incentive Plan will not affect any options or stock options to eligible directors. Effective June 13, 2006, there were no shares available for future grantissuances outstanding under the Key Employees Plan. We issued stock options, performance stock units and restricted stock unitsPredecessor Plans. No further awards will be made under the Incentive Plan and stock options under both the Key Employees Plan and Non-Employee Directors’ Plan.Predecessor Plans. As of December 31, 2008,2011, we have 3,257,429 and 8,00016,902,502 shares available for grant under the 2009 Incentive Plan and Non-Employee Directors’ Plan, respectively.Plan.

Stock options granted to employees under our plans have a life ofranging from seven to ten years, vest proportionally over four years, unless specified otherwise, and have an exercise price equal to the fair market value of the common stock on the date of grant. Grants to non-employee directors under the Incentive Plan and Non-Employee Directors’ Plan vest proportionally over two years. Stock-based compensation expense relating to stock options is recognized on a straight-line basis over the requisite service period.

During 2008, we began to issue restricted stock units under the Incentive Plan. The restrictedRestricted stock units vest proportionately in quarterly or annual installments over three years. Stock-based compensation expense relating to restricted stock units is recognized on a straight-line basis over the requisite service period.

During 2007, we began to issue performance stock units under the Incentive Plan. The vesting of performance stock units is contingent on both meeting revenue performance targets and continued service. We granted performance stock units that cliff vest after three years, principally to executive officers, and performance stock units that vest proportionally over periods ranging from one to three years to employees, other thanincluding the executive officers. The vesting of performance stock units is contingent on both meeting revenue performance targets and continued service. Stock-based compensation costs for performance stock units that cliff vest are recognized on a straight-line basis and awards that vest proportionally are recognized on a graded-vesting basis over the vesting period based on the most probable outcome of the performance conditions. If the minimum performance targets are not met, no compensation cost is recognized and any recognized compensation cost is reversed.

The Company’s 2004 Employee Stock Purchase Plan (the “Purchase Plan”), as amended in 2010, provides for the issuance of up to 6,000,0009,000,000 shares of Class A common stock to eligible employees. The Purchase Plan provides for eligible employees to purchase whole shares of Class A common stock at a price of 90% of the lesser of: (a) the fair market value of a share of Class A common stock on the first date of the purchase period or (b) the fair market value of a share of Class A common stock on the last date of the purchase period. Stock-based compensation expense for the Purchase Plan is recognized over the vesting period of three months on a straight-line basis. As of December 31, 2008,2011, we had 2,099,6352,895,310 shares available for future grants and issuances under the Purchase Plan.

In 2008, 2007 and 2006, stock-based compensation costs were $43,900, $35,916 and $29,934 respectively, and after the related tax benefit, reduced net income by $35,112, $29,100 and $26,019 in 2008, 2007 and 2006, respectively. The allocation of total stock-based compensation expense between cost of revenues and selling, general and administrative expenses wasas well as the related income tax benefit were as follows for the three years ended December 31:

 

  2008  2007  2006  2011   2010   2009 

Cost of revenues

  $18,715  $17,206  $13,400  $15,257    $13,147    $14,889  

Selling, general and administrative expenses

   25,185   18,710   16,534   74,975     43,837     29,927  
           

 

   

 

   

 

 

Total stock-based compensation expense

  $43,900  $35,916  $29,934  $90,232    $56,984    $44,816  
           

 

   

 

   

 

 

Income tax benefit

  $21,510    $13,453    $9,881  
  

 

   

 

   

 

 

Effective April 1, 2007, the Indian government enacted a fringe benefit tax, (“FBT”)or FBT, on the intrinsic value of stock options and awards as of the vesting date that is payable by us at the time of exercise or distribution for employees subject to FBT. We elected to recover this cost from the employee and withhold the FBT from the employee’s stock option or award proceeds at the time of exercise or distribution before remitting the tax to the

Indian government. Because we arewere the primary obligor of this tax obligation, we recordrecorded the FBT as an operating expense and the recovery from the employee iswas recorded in additional paid-in capital as proceeds from stock issuance. ForDuring the third quarter of 2009, the Indian government repealed the FBT retroactive to April 1, 2009. Stock-based FBT expense was as follows for the years ended December, 31, 2008 and 2007, we recorded stock-based FBT expense of $8,149 and $5,922, respectively.31:

In determining the fair value of stock options issued to employees subject to the FBT, we

   2011   2010   2009 

Stock-based FBT expense

  $—      $—      $945  
  

 

 

   

 

 

   

 

 

 

We estimate the future stock issuance proceeds, including FBT, at time of grant. The Monte Carlo simulation model is used to estimate the future price of our stock on the respective vesting dates of stock option grants. Accordingly, effective April 1, 2007, we began to segregate our employees into two groups for determining the fair value of stock options at

date of grant: employees subject to the FBT and employees not subject to the FBT. Effective in 2007, the fair value of each stock option granted to employees subject to the FBT was estimated at the date of grant using the Monte Carlo simulation model and the fair value of each stock option granted to employees not subject to the FBT was estimated at date of grant using the Black-Scholes option-pricing model. For 2006, the fair value of each stock option was estimated on the date of grant using a Black-Scholes option-pricing model. For the years ended December 31, 2008, 20072011, 2010 and 2006,2009, expected volatility was calculated using implied market volatilities. In addition, the expected term, which represents the period of time, measured from the grant date, that vested options are expected to be outstanding, was derived by incorporating exercise and post-vest termination assumptions, based on historical data, in a Monte Carlo simulation model. The risk-free rate is derived from the U.S. Treasury yield curve in effect at the time of grant. We dohave not paypaid any dividends. Forfeiture assumptions used in amortizing stock-based compensation expense are based on an analysis of historical data.

The fair values of option grants, including the Purchase Plan, were estimated at the date of grant during the years ended December 31, 2008, 20072011, 2010, and 20062009 based upon the following assumptions and were as follows:

 

  2008 2007 2006   2011 2010 2009 

Dividend yield

   0%  0%  0%   0  0  0

Weighted average volatility factor:

        

Stock options

   58.38%  33.37%  36.05%   31.87  39.98  45.98

Purchase Plan

   46.89%  32.76%  34.70%   34.66  33.35  56.63

Weighted average expected life (in years):

        

Stock options

   5.95   5.26   5.23    3.54    3.53    4.18  

Purchase Plan

   0.25   0.25   0.25    0.25    0.25    0.25  

Weighted average risk-free interest rate:

        

Stock options

   2.97%  4.43%  4.79%   1.06  1.55  2.48

Purchase Plan

   1.88%  4.84%  4.71%   0.05  0.13  0.14

Weighted average fair value:

    

Weighted average grant date fair value:

    

Stock options

  $12.87  $13.32  $12.93   $18.85   $15.35   $10.49  

Purchase Plan

  $5.65  $6.69  $5.39   $12.21   $8.75   $5.04  

During the year ended December 31, 2008,2011, we issued 1,090,151732,555 shares of Class A common stock under the Purchase Plan with a total vested fair value of approximately $6,161.$8,944.

A summary of the activity for stock options granted under our stock-based compensation plans as of December 31, 20082011 and changes during the year then ended is presented below:

 

  Number of
Options
  Weighted
Average Exercise
Price
(in dollars)
  Weighted
Average
Remaining
Life
(in years)
  Aggregate
Intrinsic
Value
(in thousands)
  Number of
Options
 Weighted
Average  Exercise
Price

(in dollars)
   Weighted
Average
Remaining
Life
(in years)
   Aggregate
Intrinsic
Value
(in thousands)
 

Outstanding at January 1, 2008

  26,766,224  $14.91    

Outstanding at January 1, 2011

   12,867,658   $21.23      

Granted

  1,572,500   25.84       70,000    75.36      

Exercised

  3,485,109   6.56       (2,400,039  14.55      

Cancelled

  430,575   31.52       (33,683  34.70      

Expired

  59,808   33.02       (5,275  34.22      
           

 

      

Outstanding at December 31, 2008

  24,363,232  $16.48  5.41  $176,633

Outstanding at December 31, 2011

   10,498,661   $23.06     3.75    $433,805  
              

 

  

 

   

 

   

 

 

Vested and expected to vest at December 31, 2008

  23,456,233  $15.86  5.29  $176,623

Vested and expected to vest at December 31, 2011

   10,459,245   $23.01     3.74    $432,643  
              

 

  

 

   

 

   

 

 

Exercisable at December 31, 2008

  17,983,331  $10.91  4.36  $176,385

Exercisable at December 31, 2011

   10,039,536   $22.54     3.62    $419,348  
              

 

  

 

   

 

   

 

 

As of December 31, 2008, $58,1372011, $4,012 of total remaining unrecognized stock-based compensation cost related to stock options is expected to be recognized over the weighted-average remaining requisite service period of 2.260.78 years. The total intrinsic value of options exercised was $87,910, $195,363$136,182, $270,349, and $156,580$142,676 for the years ended December 31, 2008, 20072011, 2010, and 2006,2009, respectively.

A summary of the activity for performance stock units granted under the Incentive Plan as of December 31, 2008 and changes during the year then ended is presented below:

   Number
of Units
  Weighted Avg
Grant Date
Fair Value
(in dollars)

Outstanding at January 1, 2008

  1,058,257  $29.36

Granted

  936,541   16.95

Vested

  —     —  

Forfeited

  424,507   29.62
       

Outstanding at December 31, 2008

  1,570,291  $21.89
       

Exercisable at December 31, 2008

  —    $—  
       

The fair value of performance stock units and restricted stock units is determined based on the number of performance stock units granted and the quoted price of our stock at date of grant. For employees subject to the FBT, the grant date fair value is reduced by the amount

A summary of the FBT expected to be recovered by us fromactivity for performance stock units granted under our stock-based compensation plans as of December 31, 2011 and changes during the employee. Underyear then ended is presented below. The presentation reflects the Monte Carlo simulation model,number of performance stock units at the value of the FBT is equal to the FBT tax rate multiplied by the quoted price of our stock at date of grant. maximum performance milestones.

   Number of
Units
  Weighted Average
Grant Date

Fair Value
(in dollars)
 

Unvested at January 1, 2011

   1,104,987   $44.15  

Granted

   1,294,375    67.51  

Vested

   (492,499  27.50  

Forfeited

   (15,476  48.32  

Reduction due to the achievement of lower than maximum performance milestones

   (62,459  60.88  
  

 

 

  

Unvested at December 31, 2011

   1,828,928   $64.56  
  

 

 

  

As of December 31, 2008, $14,6092011, $64,002 of total remaining unrecognized stock-based compensation cost related to performance stock units is expected to be recognized over the weighted-average remaining requisite service period of 2.192.29 years.

A summary of the activity for restricted stock units granted under the Incentive Planour stock-based compensation plans as of December 31, 20082011 and changes during the year then ended is presented below:

 

  Number of
Units
  Weighted
Avg Grant Date
Fair Value
(in dollars)
  Number of
Units
 Weighted
Average Grant Date
Fair Value
(in dollars)
 

Outstanding at January 1, 2008

  —     —  

Unvested at January 1, 2011

   1,394,027   $41.78  

Granted

  852,532  $17.21   1,735,730    72.06  

Vested

  —     —     (888,013  40.11  

Forfeited

  —     —     (81,153  60.75  
        

 

  

Outstanding at December 31, 2008

  852,532  $17.21

Unvested at December 31, 2011

   2,160,591   $66.08  
        

 

  

The fair value of restricted stock units is determined based on the number of restricted stock units granted and the quoted price of our stock at date of grant. For employees subject to the FBT, the grant date fair value is reduced by the amount of the FBT expected to be recovered by us from the employee. Under the Monte Carlo simulation model, the value of the FBT is equal to the FBT tax rate multiplied by the quoted price of our stock at date of grant. As of December 31, 2008, $12,0792011, $107,685 of total remaining unrecognized stock-based compensation cost related to restricted stock units is expected to be recognized over the weighted-average remaining requisite service period of 2.852.29 years.

11.13. Commitments and Contingencies

We lease office space and equipment under operating leases, which expire at various dates through the year 2016.2023. Certain leases contain renewal provisions and generally require us to pay utilities, insurance, taxes, and other operating expenses. Future minimum rental payments under non-cancelable operating leases as of December 31, 20082011 are as follows:

 

2009

  $55,435

2010

   53,369

2011

   44,324

2012

   38,015  $ 104,985  

2013

   21,075   98,398  

2014

   86,896  

2015

   77,539  

2016

   61,026  

Thereafter

   10,298   81,248  
     

 

 

Total minimum lease payments

  $222,516  $510,092  
     

 

 

Rental expense totaled $85,281, $54,475$122,035, $94,863, and $24,743$75,170 for years ended December 31, 2008, 20072011, 2010, and 2006,2009, respectively.

Our current India real estate development program includes planned construction of approximately 4.5an additional 10.5 million square feet of new space.space between 2011 and the end of 2015. The expanded program which commenced during the quarter ended March 31, 2007, includes the expenditure of approximately $330,000over $700,000 during this period on land acquisition, facilities construction and furnishings to build new company-owned state-of-the-art IT development and delivery centers in regions primarily designated as SEZs located in India. As of December 31, 2008,2011, we had outstanding fixed capital commitments of $55,312$240,134 related to our India development center expansion program.

We are involved in various claims and legal actions arising in the ordinary course of business. In the opinion of management, the outcome of such claims and legal actions, if decided adversely, is not expected to have a material adverse effect on our business, financial condition, and results of operations.operations and cash flows. Additionally, many of our engagements involve projects that are critical to the operations of our customers’ business and provide benefits that are difficult to quantify. Any failure in a customer’s computer systemsystems or our failure to meet our contractual obligations to our clients, including any breach involving a customer’s confidential information or sensitive data, or our obligations under applicable laws or regulations could result in a claim for substantial damages against us, regardless of our responsibility for such failure. Although we attempt to contractually limit our liability for damages arising from negligent acts, errors, mistakes, or omissions in rendering our software development and maintenance services, there can be no assurance that the limitations of liability set forth in our contracts will be enforceable in all instances or will otherwise protect us from liability for damages. Although we have general liability insurance coverage, including coverage for errors or omissions, there can be no assurance that such coverage will continue to be available on reasonable terms or will be available in sufficient amounts to cover one or more large claims, or that the insurer will not disclaim coverage as to any future claim. The successful assertion of one or more large claims against us that exceed available insurance coverage or changes in our insurance policies, including premium increases or the imposition of large deductible or co-insurance requirements, wouldcould have a material adverse effect on our business, results of operations and financial condition.

In the normal course of business and in conjunction with certain client engagements, we have entered into contractual arrangements through which we may be obligated to indemnify clients or other parties with whom we conduct business with respect to certain matters. These arrangements can include provisions whereby we agree to hold the indemnified party and certain of their affiliated entities harmless with respect to third-party claims related to such matters as our breach of certain representations or covenants, or out of our intellectual property infringement, our gross negligence or willful misconduct or certain other claims made against certain parties. Payments by us under any of these arrangements are generally conditioned on the client making a claim and providing us with full control over the defense and settlement of such claim. It is not possible to determine the maximum potential amount under these indemnification agreements due to the unique facts and circumstances involved in each particular agreement. Historically, we have not made payments under these indemnification

agreements so they have not had any impact on our operating results, financial position, or cash flows. However, if events arise requiring us to make payment for indemnification claims under our indemnification obligations in contracts we have entered, such payments could have material impact on our operating results, financial position, and cash flows.

12.14. Segment Information

Our reportable segments are: Financial Services, which includes customers providing banking / banking/transaction processing, capital markets and insurance services; Healthcare, which includes healthcare providers and payers as well as life sciences customers; Manufacturing/Retail/Logistics, which includes manufacturers, retailers, travel and other hospitality customers, as well as customers providing logistics services; and Other, which is an aggregation of industry segments which, individually, are less than 10% of consolidated revenues and segment operating profit. The Other reportable segment includes our information, media and informationentertainment services, communications and high technology operating segments. Our sales managers, account executives, account managers and project teams are aligned in accordance with the specific industries they serve.

Our chief operating decision maker evaluates the Company’s performance and allocates resources based on segment revenues and operating profit. Segment operating profit is defined as income from operations before unallocated costs. Generally, operating expenses for each operating segment have similar characteristics and are subject to the same factors, pressures and challenges. However, the economic environment and its effects on industries served by our operating segments may affect revenue and operating expenses to differing degrees. Expenses included in segment operating profit consist principally of direct selling and delivery costs as well as a per seat charge for use of our ITthe development and delivery centers. Certain expenses, such asselling, general and administrative andexpenses, excess or shortfall of incentive compensation for delivery personnel as compared to target, a portion of depreciation and amortization, are not specifically allocated to specific segments as management does not believe it is practical to allocate such costs to individual segments because they are not directly attributable to any specific segment. Further, stock-based compensation expense and the related stock-based Indian fringe benefit tax, expenseand the impact of the settlements of our cash flow hedges are not allocated to individual segments in internal management reports used by the chief operating decision maker. Accordingly, thesesuch expenses are excluded from segment operating profit and are separately disclosed as “unallocated” and adjusted only against our total income from operations. Additionally, management has determined that it is not practical to allocate identifiable assets, by segment, since such assets are used interchangeably among the segments.

Revenues from external customers and segment operating profit, before unallocated expenses, for the Financial Services, Healthcare, Manufacturing/Retail/Logistics, and Other reportable segments were as follows for the years ended December 31:

 

  2008  2007  2006  2011   2010   2009 

Revenues:

            

Financial Services

  $1,284,013  $1,001,420  $679,901  $2,518,422    $1,944,450    $1,406,629  

Healthcare

   688,224   504,504   330,860   1,622,157     1,177,113     860,427  

Manufacturing/Retail/Logistics

   443,236   320,116   209,703   1,197,472     849,643     564,917  

Other

   400,831   309,537   203,803   783,105     621,183     446,690  
           

 

   

 

   

 

 

Total revenue

  $2,816,304  $2,135,577  $1,424,267

Total revenues

  $6,121,156    $4,592,389    $3,278,663  
           

 

   

 

   

 

 
  2008  2007  2006  2011   2010   2009 

Segment Operating Profit:

            

Financial Services

  $439,055  $355,696  $254,115  $872,267    $668,595    $503,689  

Healthcare

   270,790   199,791   135,374   625,052     436,879     331,007  

Manufacturing/Retail/Logistics

   136,609   108,480   73,443   440,416     283,676     184,636  

Other

   132,209   111,319   63,657   254,145     208,306     147,246  
           

 

   

 

   

 

 

Total segment operating profit

   978,663   775,286   526,589   2,191,880     1,597,456     1,166,578  

Less—unallocated costs(1)

   461,993   393,764   267,646   1,055,412     735,604     548,088  
           

 

   

 

   

 

 

Income from operations

  $516,670  $381,522  $258,943  $1,136,468    $861,852    $618,490  
           

 

   

 

   

 

 

 

(1)Includes $43,900, $35,916$90,232, $56,984, and $29,934$44,816 of stock-based compensation expense for the years ended December 31, 2008, 2007,2011, 2010, and 2006,2009, respectively, and $8,149 and $5,922$945 of stock-based Indian fringe benefit tax expense for the years ended December 31, 2008 and 2007.2009.

Geographic Area Information

Revenue and long-lived assets, by geographic area, are as follows:

 

  North America(2)  Europe(3)  AsiaPacific /
South America(5)
  Total  North  America(2)   Europe(3)   Other(5)(6)   Total 

2008

        

2011

        

Revenues(1)

  $2,228,355  $541,142  $46,807  $2,816,304  $4,802,958    $1,097,475    $220,723    $6,121,156  

Long-lived assets(4)

  $7,494  $2,470  $445,290  $455,254   27,387     5,232     725,415     758,034  

2007

        

2010

        

Revenues(1)

  $1,768,763  $342,866  $23,948  $2,135,577  $3,582,719    $855,575    $154,095    $4,592,389  

Long-lived assets(4)

  $12,860  $1,873  $341,314  $356,047   12,198     3,687     554,563     570,448  

2006

        

2009

        

Revenues(1)

  $1,227,641  $183,868  $12,758  $1,424,267  $2,594,210    $606,804    $77,649    $3,278,663  

Long-lived assets(4)

  $9,224  $1,392  $209,538  $220,154   9,042     3,145     469,329     481,516  

 

(1)Revenues are attributed to regions based upon customer location.
(2)Substantially all relates to operations in the United States.
(3)Includes revenue from operations in the United Kingdom of $327,995, $221,029$698,853, $559,297, and $134,269$353,471 in 2008, 20072011, 2010, and 2006,2009, respectively.
(4)Long-lived assets include property and equipment net of accumulated depreciation and amortization.
(5)Includes our operations in Asia Pacific, Middle East and Latin America.
(6)Substantially all of these long-lived assets relate to operations in India.

13.15. Quarterly Financial Data (Unaudited)

Summarized quarterly results for the two years ended December 31, 20082011 are as follows:

 

   Three Months Ended  Full Year 

2008

  March 31  June 30  September 30  December 31  

Revenue

  $643,106  $685,427  $734,726  $753,045  $2,816,304 

Income from Operations

   111,695   119,678   142,631   142,666   516,670 

Net Income

   101,873   103,856   112,828   112,288   430,845 

Basic EPS

   0.35   0.36   0.39   0.39   1.49(1)

Diluted EPS

   0.34   0.35   0.38   0.38   1.44(1)
   Three Months Ended   Full Year 

2011

  March 31   June 30   September 30   December 31   

Revenues

  $1,371,253    $1,485,242    $1,600,954    $1,663,707    $6,121,156  

Cost of revenues (exclusive of depreciation and amortization expense shown separately below)

   782,176     860,871     924,886     970,689     3,538,622  

Selling, general and administrative expenses

   296,330     326,718     353,161     352,456     1,328,665  

Depreciation and amortization expense

   27,382     27,695     29,905     32,419     117,401  

Income from operations

   265,365     269,958     293,002     308,143     1,136,468  

Net income

   208,327     208,045     227,119     240,127     883,618  

Basic EPS

  $0.69    $0.68    $0.75    $0.79    $2.91  

Diluted EPS

  $0.67    $0.67    $0.73    $0.78    $2.85  

 

   Three Months Ended  Full Year 

2007

  March 31  June 30  September 30  December 31  

Revenue

  $460,270  $516,514  $558,837  $599,956  $2,135,577 

Income from Operations

   83,602   90,671   101,130   106,119   381,522 

Net Income

   75,446   82,277   96,154   96,256   350,133 

Basic EPS

   0.26   0.29   0.33   0.33   1.22(1)

Diluted EPS

   0.25   0.27   0.32   0.32   1.15(1)

(1)The sum of the quarterly basic and diluted EPS for each of the four quarters may not equal the EPS for the year due to rounding.
   Three Months Ended   Full Year 

2010

  March 31   June 30   September 30   December 31   

Revenues

  $959,720    $1,105,154    $1,216,913    $1,310,602    $4,592,389  

Cost of revenues (exclusive of depreciation and amortization expense shown separately below)

   555,904     641,019     699,623     758,023     2,654,569  

Selling, general and administrative expenses

   194,993     234,547     262,632     279,921     972,093  

Depreciation and amortization expense

   25,806     23,673     26,359     28,037     103,875  

Income from operations

   183,017     205,915     228,299     244,621     861,852  

Net income

   151,500     172,175     203,699     206,166     733,540  

Basic EPS

  $0.51    $0.57    $0.68    $0.68    $2.44  

Diluted EPS

  $0.49    $0.56    $0.66    $0.66    $2.37  

Cognizant Technology Solutions Corporation

Valuation and Qualifying Accounts

For the Years Ended December 31, 2008, 20072011, 2010, and 20062009

(Dollars in Thousands)

 

Description

  Balance at
Beginning of
Period
  Charged to
Costs and
Expenses
  Charged to
Other
Accounts
  Deductions/
Other
  Balance at
End of
Period

Accounts receivable allowance for doubtful accounts:

          

2008

  $6,339  $8,473   —    $1,371  $13,441

2007

   3,719   3,560  $216   1,156   6,339

2006

   2,325   1,507   61   174   3,719

Warranty accrual:

          

2008

  $4,234  $6,470   —    $5,035  $5,669

2007

   2,772   4,824   —     3,362   4,234

2006

   1,747   3,142   —     2,117   2,772

Description

  Balance at
Beginning of
Period
   Charged to
Costs and
Expenses
   Charged to
Other
Accounts
   Deductions/
Other
   Balance at
End of
Period
 

Accounts receivable allowance for doubtful accounts:

          

2011

  $20,991    $4,516    $—      $849    $24,658  

2010

  $16,465    $5,950    $—      $1,424    $20,991  

2009

   13,441     3,347     —       323     16,465  

Warranty accrual:

          

2011

  $9,094    $14,078    $—      $10,881    $12,291  

2010

  $6,575    $10,384    $—      $7,865    $9,094  

2009

   5,669     7,588     —       6,682     6,575  

Valuation allowance—deferred income tax assets:

          

2011

  $10,684    $470    $—      $789    $10,365  

2010

  $10,230    $1,362    $—      $908    $10,684  

2009

   7,883     2,362     —       15     10,230  

 

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