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UNITED STATES SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
FORM 10-K
þANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the fiscal year ended September 30, 20142016
OR
¨TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from                      to                     
Commission file number 001-33977
VISA INC.
(Exact name of Registrant as specified in its charter)
Delaware 26-0267673
(State or other jurisdiction
of incorporation or organization)
 
(IRS Employer
Identification No.)
   
P.O. Box 8999
San Francisco, California
 94128-8999
(Address of principal executive offices) (Zip Code)
(650) 432-3200
(Registrant’s telephone number, including area code)

Securities registered pursuant to Section 12(b) of the Act:    
Class A common stock, par value $0.0001 per share  New York Stock Exchange
(Title of each Class)  (Name of each exchange on which registered)
Securities registered pursuant to Section 12(g) of the Act:

Class B common stock, par value $0.0001 per share
Class C common stock, par value $0.0001 per share
(Title of each Class)
Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.    Yes  þ    No  ¨
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or 15(d) of the Act.    Yes  ¨    No  þ
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes  þ    No  ¨
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate website, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).    Yes  þ    No  ¨
Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K.    ¨þ
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, or a non-accelerated filer. See the definitions of “large accelerated filer” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act. (Check one):
Large accelerated filer  þ
 
Accelerated filer  o
Non-accelerated filer  o
 
Smaller reporting company  o
(Do not check if a smaller reporting company)  
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    Yes  ¨    No  þ
The aggregate market value of the registrant’s class A common stock, par value $0.0001 per share, held by non-affiliates (using the New York Stock Exchange closing price as of March 31, 20142016, the last business day of the registrant’s most recently completed second fiscal quarter) was approximately $107.6145.5 billion. There is currently no established public trading market for the registrant’s class B common stock, par value $0.0001 per share, or the registrant’s class C common stock, par value $0.0001 per share.
As of November 14, 20149, 2016, there were 493,201,9651,867,580,597 shares outstanding of the registrant’s class A common stock, par value $0.0001 per share, 245,513,385 shares outstanding of the registrant’s class B common stock, par value $0.0001 per share, and 23,876,23816,814,896 shares outstanding of the registrant’s class C common stock, par value $0.0001 per share.
DOCUMENTS INCORPORATED BY REFERENCE
Portions of the Registrant’s Proxy Statement for the 20142016 Annual Meeting of Stockholders are incorporated herein by reference in Part III of this Annual Report on Form 10-K to the extent stated herein. Such Proxy Statement will be filed with the Securities and Exchange Commission within 120 days of the Registrant’s fiscal year ended September 30, 2014.2016.



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Unless the context indicates otherwise, reference to "Visa," "Company," "we," "us" or "our" refers to Visa Inc. and its subsidiaries.
"Visa" and our other trademarks referenced in this report are Visa's property. This report may contain additional trade names and trademarks of other companies. The use or display of other companies' trade names or trademarks does not imply our endorsement or sponsorship of, or a relationship with these companies.
    

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Forward-Looking Statements:

This Annual Report on Form 10-K contains forward-looking statements within the meaning of the U.S. Private Securities Litigation Reform Act of 1995.1995 that relate to, among other things, our future operations, prospects, developments, strategies, growth of our business, integration of Visa Europe, anticipated expansion of our products in certain countries, plans to issue additional debt, industry developments, expectations regarding litigation, timing and amount of stock repurchases, sufficiency of sources of liquidity and funding, effectiveness of our risk management programs and expectations regarding the impact of recent accounting pronouncements on our consolidated financial statements. Forward-looking statements generally are identified by words such as "believes," "estimates," "expects," "intends," "may," "projects," "could,“could," "should," "will," "will continue""continue" and other similar expressions. ExamplesAll statements other than statements of historical fact could be forward-looking statements, include, but are not limited to, statements we make about our revenue, client incentives, operating margin, tax rate, earnings per share, free cash flow, and the growth of those items.
By their nature, forward-looking statements: (i)which speak only as of the date they are made; (ii)made, are not statements of historical fact or guarantees of future performance;performance and (iii) are subject to certain risks, uncertainties assumptions or changes in circumstances thatand other factors, many of which are beyond our control and are difficult to predict or quantify. Therefore,predict. We describe risks and uncertainties that could cause actual results couldto differ materially and adversely from ourthose expressed in, or implied by, any of these forward-looking statements due to a variety of factors, including the following:
the impact of laws, regulations and marketplace barriers, including:
rules capping debit interchange reimbursement rates and expanding financial institutions' and merchants' choices among debit payments networks promulgated under the Dodd-Frank Wall Street Reform and Consumer Protection Act;
increased regulation in jurisdictions outside of the United States and in other product categories;
increased government support of national payments networks outside the United States; and
increased regulation on consumer privacy, data use and security;
developments in litigation and government enforcement, including those affecting interchange reimbursement fees, antitrust and tax;
new lawsuits, investigations or proceedings, or changes to our potential exposure in connection with pending lawsuits, investigations or proceedings;
economic factors, such as:
economic fragility in the Eurozone and the United States;
general economic, political and social conditions in mature and emerging markets globally;
general stock market fluctuations which may impact consumer spending;
material changes in cross-border activity, foreign exchange controls and fluctuations in currency exchange rates; and
material changes in our financial institution clients' performance compared to our estimates;
industry developments, such as competitive pressure, rapid technological developments and disintermediation from our payments network;
system developments, such as:
disruption of our transaction processing systems or the inability to process transactions efficiently;
account data breaches or increased fraudulent or other illegal activities involving Visa-branded cards or payment products; and
failure to maintain systems interoperability with Visa Europe;
costs arising if Visa Europe were to exercise its right to require us to acquire all of its outstanding stock;
the loss of organizational effectiveness or key employees;
the failure to integrate acquisitions successfully or to effectively develop new products and businesses;
natural disasters, terrorist attacks, military or political conflicts, and public health emergencies; and
various other factors discussed throughout this report, including but not limited to, Item 1—1Business, Item1A—Item 1ARisk Factors and, Item 7—Management's Discussion and Analysis of Financial Condition and Results of Operations. You should not place undue reliance on such statements. and elsewhere in this report. Except as required by law, we do not intend to update or revise any forward-looking statements as a result of new information, future developmentsevents or otherwise.

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PART I
 
ITEM 1.    Business
General Business Developments
OVERVIEW
Visa Inc., which we refer to as Visa or the Company, is a global payments technology company that connects consumers, businesses,merchants, financial institutions, businesses, strategic partners and governmentsgovernment entities in more than 200 countries and territories to fast, secure and reliable electronic payments. We operate oneenable global commerce through the transfer of the world's mostvalue and information among these participants. Our advanced transaction processing networks —VisaNet — whichnetwork facilitates authorization, clearing and settlement of payment transactions worldwide. It also offers fraud protectionand enables us to provide our financial institution and merchant clients a wide range of products, platforms and value-added services.
Our vision is to be the best way to pay and be paid for account holderseveryone, everywhere. To deliver on this vision, we focus on six strategic goals:
Evolve our client interactions to build deeper partnerships with financial institutions, merchants and rapid new industry partners;
Transform Visa’s technology assets to drive efficiency and enable innovation;
Achieve success as a leading partner for digital payments comparable to what we have achieved in the physical world;
Expand access to Visa products and services globally;
Champion payment system securityfor merchants. the industry; and
Be the employer of choice for top talent.
Visa is one of the world’s largest retail electronic payments network based on payments volume, number of transactions and number of cards in circulation.
Visa Network
* Total volume includes Europe for the fourth quarter.
Visa operates in a four party model, which includes card issuing financial institutions, acquirers and merchants. We are not a bank and doesdo not issue cards, extend credit or set rates and fees for account holders on Visa-branded cards and paymentVisa products. In most cases, our financial institution clients are responsible for and manage account holder and merchant relationships belong to, and are managed by, our financial institution clients.relationships.
Visa Inc. was incorporated in the State of Delaware in May 2007. In October 2007, we undertook a reorganization in which Visa U.S.A. Inc., Visa International Service Association, Visa Canada Corporation and Inovant LLC became direct or indirect subsidiaries of Visa Inc. Visa Europe Limited remains owned and governed by its European member financial institutions and is not a subsidiary of Visa Inc. Visa Inc. completed its initial public offering ("IPO") in March 2008.
Since fiscal 2010, we have completed several acquisitions to accelerate the growth of Visa's digital, eCommerce and mobile commerce offerings. These include: CyberSource Corporation, a leading provider of electronic payment, risk management and payment security solutions to online merchants; PlaySpan Inc., a leading provider of digital goods transactions in online games, digital media and social networks; and Fundamo, a leading provider of mobile financial services for mobile network operators and financial institutions in developing economies.
General business developments in fiscal 2014 included the following:

Product innovation. Visa’s fundamental approach to innovation focuses on: (i) supporting an evolving payments ecosystem; (ii) enhancing Visa’s network security through innovation; and (iii) developing new platforms, products and services.
i.
Evolving payments ecosystem.By providing new and existing financial institution clients and partners greater access to Visa’s network and payment capabilities, Visa is contributing to the evolving payments ecosystem. In 2014, Visa announced a developer center, which will enable software developers, financial institutions and new entrants to more easily access Visa payment capabilities through programing interfaces and software developer kits beginning in 2015. We also launched the Visa Ready program to enable our partners to quickly deploy Visa-compliant devices, software and services to consumers, thereby significantly accelerating the pace of innovation in payments. Finally, we established an innovation center at our San Francisco Bay Area headquarters to facilitate collaboration among Visa, our financial institution clients, other partners and the Bay Area technology community to develop the next generation of global commerce solutions.
ii.
Network security through innovation.In 2014, Visa made strides to enhance its network security by implementing the following programs:
a.
Visa Token Service: Visa Token Service replaces account numbers with digital tokens for online and mobile payments. This benefits merchants and issuers by removing sensitive account information from online and mobile payments and significantly reduces fraud risk.
b.
EMV-chip payment technology: Visa is addressing fraud at the physical point-of-sale by working with merchants and issuers in the United States to introduce EMV-chip payment technology.
c.
Fraud and data analytics: As an industry leader in payment security, we enhanced our real-time data analytics capabilities. When combined with Visa’s centralized network structure, these capabilities allow financial institution clients and merchants to identify and address fraud.

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iii.
New platforms, products and services. Visa continues to develop new platforms, products and services to benefit financial institution clients, merchants and consumers.
a.
Visa Checkout: Visa Checkout is a fast, simple and intuitive payment experience that allows consumers to pay for goods online, on any device, in just a few clicks.This service is presently available to eCommerce merchants and financial institutions in the United States, Canada and Australia.
b.
Visa payWave:With Visa payWave technology, consumers are able to pay for products and services via smart phone and by using their contactless cards at physical retailers.Visa Direct:
c.
Visa Direct:Visa Direct simplifies the way people send and receive money both domestically and across borders. In 2014, this service had a rapid growth in use, particularly in emerging markets where there is a high demand for person-to-person payments. Visa Direct is offered through financial institutions, and takes advantage of Visa’s global network of 14,000 financial institutions and 2.2 billion accounts to facilitate fast and secure money transfers.
Regulation. Rules were implemented in the United States during 2011 and 2012 with respect to debit products under the Dodd-Frank Wall Street Reform and Consumer Protection Act (the "Dodd-Frank Act"), which regulates, among other things, debit interchange reimbursements rates, the availability of debit networks, financial institutions' and merchants' choices among these networks, and transaction routing. As a result, we have significantly modified our debit strategy and continue to renegotiate some portions of our contracts with our financial institution clients. On March 21, 2014, the Court of Appeals for the D.C. Circuit reversed a district court ruling invalidating these rules. The appeals court agreed with the Federal Reserve, except for a single issue related to the interchange cost calculation which was referred back to the Federal Reserve for reconsideration. On August 18, 2014, the plaintiff merchants filed a petition for review of the appeals court's decision in the U.S. Supreme Court, seeking review of a portion of the rules pertaining to the interchange cost calculation. The current rules remain in place while the case is ongoing. See Government Regulation below.

Fiscal 2014 developments in Russia. U.S. and EU sanctions targeting Russia’s financial sector in response to the conflict in Ukraine restrict the ability of U.S. based companies, including payments networks, to supply services to certain Russian individuals and companies. On September 12, the United States, in coordination with the European Union, broadened existing sanctions on Russian financial institutions, expanded sanctions in Russia’s energy sector, and targeted additional energy and defense-related entities. In the financial sector, the U.S. government has imposed sectoral sanctions on the six largest Russian state banks. These sectoral measures restrict the maturity period for new debt issued by the six Russian state banks to 30 days. In 2014, they have not restricted Visa’s ability to supply electronic payment services to Russian banks. However, in response to the U.S. and EU sanctions, the Russian government has modified its National Payments Systems laws that will in essence require international payments networks to process Russian domestic transactions on the government-owned payment system in 2015. See Government RegulationGovernment-imposed market participation influences and restrictions below.

Interchange multidistrict litigation settlement. In fiscal 2014, we obtained final court approval of a settlement in the interchange multidistrict litigation, subject to any appeals. We believe that this settlement supports the long-term health and competitiveness of the payments industry in the United States. A number of objectors to the settlement, however, have appealed the final judgment, and a number of opt-out cases have been filed by merchants. See Item 1ARisk FactorsOur retrospective responsibility plan may not adequately insulate us from the impact of settlements or final judgments and Item 8—Financial Statements and Supplementary DataNote 20—Legal Matters included elsewhere in this report.
Nature of Operations
Visa's mission is to accelerate the electronification of commerce. We operate an open-loop payments network, VisaNet, through which Visa connects and manages the exchange of information and value between: (i) issuers — financial institutions that issue Visa-branded cards or payment products to account holders, and (ii) acquirers — financial institutions that contract with merchants to accept Visa-branded cards or payment products. We do not earn revenues from, or bear credit risk with respect to, interest or fees paid by account holders on Visa-branded cards or paymentVisa products. The issuers have the responsibility for issuing cards and other payment products, and determining the interest rates and fees paid by the account holders.

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Interchange reimbursement fees represent a transfer of value between the financial institutions participating in our open-loop payments network. On purchase transactions,We administer the collection and remittance of interchange reimbursement fees are paid bythrough the acquirers to the issuers. Wesettlement process, but we generally do not receive any revenue related to interchange reimbursement fees. In addition, we generally do not earnreceive as revenue any revenue fromof the fees that merchants are charged directly for acceptance by the acquirers,acquirers.

Visa Brand
The Visa brand is one of the most well-known and valuable brands in the world. Anchored on the notion that Visa is 'everywhere you want to be,' the brand stands for acceptance, security, convenience and universality. In recognition of its strength among clients and consumers, the Visa brand is ranked highly in a number of widely recognized brand studies, including the merchant discount rate. The acquirers are typically responsible for soliciting2016 BrandZ Top 100 Most Valuable Global Brands Study (#6), Interbrand’s 2016 Best Global Brands (#61) and Forbes 2016 World’s Most Valuable Brands (#30). We leverage our brand strength to deliver added value to financial institutions, merchants and establishingother clients through compelling brand expressions, expanded products and earning these fees.services, and innovative marketing efforts.
A typicalPayment Security
Security is critical to maintaining trust and confidence in electronic payments. To ensure that Visa transaction begins whenremains one of the account holder presents his or her Visa-branded card orsafest ways to pay and be paid, we deploy a multi-layered security approach focused on eliminating vulnerable data from the payments environment, securing the data that remains, preventing fraud and empowering system participants to protect themselves. This approach has historically kept fraud rates low as payment productvolumes have grown. With commerce moving to digital channels, we are investing in new technologies and solutions in order to maintain the trust that consumers, clients and merchants place in Visa. This requires innovation, leadership and cross-industry collaboration. 












Fiscal 2016 Key Statistics
*Please see Item 7—Management's Discussion and Analysis of Financial Condition and Results of Operations for a reconciliation of our adjusted financial results.
KEY INITIATIVES
Visa Europe Acquisition.Prior to our 2007 reorganization, Visa operated as a collection of member-owned associations, with each region serving its member financial institutions and administering Visa programs within a global framework.  In 2007, Visa reorganized, with all of the regions except Visa Europe coming together to form Visa Inc., a Delaware corporation. Visa Europe remained owned by its European member financial institutions.
On June 21, 2016, we acquired Visa Europe. We believe the acquisition positions our Company to create additional value through increased scale, efficiencies realized by integration of the businesses, and benefits related to Visa Europe's transition from a member-owned association to a merchantfor-profit enterprise. We plan to bring Visa's global capabilities to our European clients, deliver a more seamless experience operating as paymentone single global company and grow our business in that region. As part of the acquisition, we acquired 100% of the share capital of Visa Europe for goods€12.2 billion ($13.9 billion) and €5.3 billion ($6.1 billion) in preferred stock, with an additional €1.0 billion, plus 4% compound annual interest, to be paid on June 21, 2019.
Capital Structure.In December 2015, we issued $16 billion of senior notes with maturities ranging between two and 30 years, and in June 2016, we issued two new series of preferred stock to Visa Europe's member financial institutions that are convertible into approximately 79 million shares of class A common stock as part of the Visa Europe transaction. We also have plans to raise an additional $2 billion in debt by the end of calendar year 2016, subject to market conditions.
Technology Transformation. At its heart, Visa is a technology company. With the intensifying digital economy and the ubiquity of mobile technology, data and enhanced security driving the future of payments, we embarked on a multi-year journey in 2015 to transform technology at Visa with the main areas of focus on opening our network and creating a digital platform for innovation while at the same time adding layers of security and operational resilience. We have executed on our workforce plan by hiring a total of 1,700 technology employees globally over the past two years, including nearly 750 new college graduates, replacing a significant percentage of our contractor and vendor spend. We are making steady progress on our technology strategic roadmap, resulting in enhanced services for our ecosystem stakeholders and positive impacts to our infrastructure. Since the launch of Visa’s Developer Platform (VDP) in 2015, more than 180 of Visa’s product or services. The transaction information is then transmitted electronicallyservice functions are available in API or application program interface format to our clients and partners. We added new services to enable clients to develop support for tokenized transactions and create new and innovative solutions in mobile, ecommerce and digital face-to-face transactions. Cybersecurity remains a top focus and in fiscal 2016 we launched our new Threat Intelligence Fusion Platform, a cyber command and control center that provides integrated cybersecurity operations to further help protect our data and assets. At the acquirer and routed through VisaNet to the issuer for authorization. Following authorization, a clearing file containing the final transaction data is submitted from the acquirer and processed for final settlement between the issuer and acquirer. The following diagram illustrates the processing steps involved in a typical transaction on VisaNet.same time, new open technologies have been added


Our operating revenues are comprised principallysystematically to our infrastructure and platform components and we continue to bolster the resiliency of service revenues, data processing revenuesour infrastructure and international transaction revenues, and are reduced by costs incurred under client incentive arrangements. The Company has one reportable segment, Payment Services.

Service revenues. Service revenues consistapplication services to provide high availability of revenues earned for providing financial institution clients with supportour services for our clients.
How We Work with Partners - Innovation Centers, VDP & API Suite.  To drive new technologies in the deliverypayments space and accelerate the proliferation of Visa-branded payment productssafe and solutions. Service revenues are primarily generated fromfast digital payments, volume on Visa-branded cardswe opened new innovation centers in Dubai, Miami and payment products for purchased goodsSingapore in fiscal 2016. Along with the San Francisco innovation center and services.

Data processing revenues. Data processing revenuesconsist of revenues earned for authorization, clearing, settlement, network accessEuropean innovation hubs in London, Tel Aviv and other maintenance and support services that facilitate transaction and information processing among our clients globally and with Visa Europe. Data processing revenues are primarily generated from the number of transactions we process.

International transaction revenues. International transaction revenues consist of revenues earned for cross-border transaction processing and currency conversion activities. Cross-border transactions arise when the country of origin of the issuer is different from that of the merchant. International transaction revenues are primarily generated by cross-border payments and cash volume.

Client incentives. Client incentives consist of long-term contracts with financial institution clients and other business partners for various programs designed to build payments volume, increase Visa-branded card

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and product acceptance and win merchant routing transactions over our network. These incentives are primarily accounted for as reductions to operating revenues.
U.S. dollar settlementsBerlin, these centers foster collaboration with our financial institution clients, are typically settled withinpartners and developers across the same dayregions to spur creation of the next generation of payments and do not result incommerce applications and solutions. In 2016, VDP became generally available, offered application developers around the globe access to Visa technology, services and tools, and provided safe testing environments for the development of new digital payments and commerce solutions. By exposing new and modified APIs through a receivable or payable balance. Settlement currencies other than the U.S. dollar generally remain outstanding for one to two business days, resulting in amounts due from and to financial institution clients. These amounts are presented as settlement receivable and settlement payable on our consolidated balance sheets, respectively.
In order to maintain the integrity of and minimize disruptions to our payments network, we indemnify our financial institution clients for settlement losses suffered due to the failure of any other client to fund its settlement obligations in accordance with our operating regulations. The settlement indemnification applies to the amount of Visa payment transactions that have occurred, but have not yet settled. We maintain and regularly review global settlement risk policies and procedures to manage settlement exposure, which may require clients to post collateral if certain credit standards are not met. Cash equivalents collateral is reflected in customer collateral on our consolidated balance sheets as it is held in escrow in our name. All other collateral is excluded from the consolidated balance sheets. We have incurred no material loss related to settlement risk in recent years.
Core Products and Services
Visa provides a wide variety of channels, Visa has made digital payment solutions thatavailable to support payment products that issuers can offer to their account holders: (i) pay now with debit; (ii) pay ahead with prepaid; or (iii) pay later with credit products. Visa also offers a growing suitehundreds of innovative digital, eCommerce and mobile products and services. These services facilitate transactions on our network among account holders, merchants, financial institutions and governmentstechnology partners such as Google, Microsoft and Samsung. 
PRODUCTS & SERVICES
Core Products
Debit: Debit cards are issued by banks to allow consumers to access funds held in mature and emerging markets globally.
Debit. Our debit payment solutions support issuers' payment products that draw ontheir demand deposit accounts such as checking accounts.(DDAs). Debit cards allow consumers to transact without needing cash or checks and without accessing a line of credit. Visa provides the network infrastructure, product support and industry knowledge to help issuers optimize their debit offerings and help consumers and merchants efficiently transact for the purchase of goods and services, whether in person or through online or mobile channels. Across all Visa’s core products, Visa offers security protections that help prevent, detect and resolve fraud. Where applicable, Visa's zero-liability policy protects consumer cardholders from any unauthorized charges.
Credit: Credit cards are issued by banks to allow consumers to access credit to pay for goods and services. Visa does not extend credit; however, we provide combinations of card benefits and brand support, that financial institutions use to support and enable their credit products.  We also partner with our clients on product design, customer segmentation and customer experience design to help financial institutions better deliver products and services that match their consumers’ needs.  In fiscal 2016, we saw significant volume growth from the conversion of the USAA portfolio to Visa and opening of credit acceptance at Costco membership warehouses in the U.S.
Prepaid: Prepaid products draw funds from a designated pool of funds. Prepaid cards can be funded by individuals, corporations or governments. Prepaid cards address many consumer use cases and needs:

Prepaid. Our prepaid payment solutions support issuers' payment products that access a pre-funded amount, allowing account holders to enjoy the convenience and security of a payment card in lieu of cash or checks.

Credit.Commercial: Our credit payment solutionsWe offer a portfolio of corporate (travel) cards and purchasing card (P-card) products covering all major segments. The Commercial category is not one single product but a portfolio of products designed to bring efficiency, controls and automation to corporate and government travel and procurement processes ranging from employee travel to fully integrated, invoice-based payables.  We support issuers' deferred paymentfinancial institutions, accounts payable platforms, like Bottomline and customized financing products.MineralTree, and technology companies as they build and expand their business-to-business platforms.
Our core processing services involve the routing of payment information and related data to facilitate the authorization, clearing and settlement of transactions between our issuers and acquirers. VisaNet is built on a centralized architecture, enabling us to view and analyze each authorization transaction we process in real time and to provide value-added services, including information products, such as risk scoring and loyalty applications, while the transaction data is being routed through our network.
Visa's processing services continue to expand to address the needs of all participants in the evolving payments ecosystem, through such offerings as our merchant gateway and Visa Debit Processing Services ("DPS"). Merchant gateway services provided through our CyberSource subsidiaries enable gateway routing and other services that make it easier for eCommerce merchants to accept, process and reconcile payments, manage fraud and safeguard payment security online. DPS provides comprehensive issuer processing services for participating issuers of Visa debit, prepaid and ATM payment products. These and other services support our financial institution clients and their use of our products, and promote the growth and security of our payments network.
Processing Infrastructure
VisaNet authorizes, clears and settles transactions processed by Visa, excluding European domestic transactions, which are routed through the European processing platform. VisaNet consists of multiple synchronized processing centers including two data centers in the United States, whichthat are linked by a global telecommunications network and are engineered for redundancy. In addition, in accordanceminimal downtime and uninterrupted connectivity. While Visa Europe's systems are being integrated with the terms of the Framework Agreement among Visa Inc.,our systems, we will continue to maintain mostly separate authorization, clearing and settlement systems from Visa Europe Limited and others, Visa Europe'swhile ensuring interoperability with their processing centers in the United Kingdom must maintain interoperability(U.K.).
VisaNet is capable of handling more than 65,000 transactions per second reliably, conveniently and securely. In fiscal 2016, Visa processed over 83 billion payment and cash disbursement authorization transactions, which included Europe during the fourth quarter. VisaNet is built on a centralized architecture, enabling us to analyze each authorization we process in real time and provide value-added processing services, such as risk scoring and tokenization. It provides the infrastructure for delivering innovation and other payment system enhancements for domestic payment systems and cross border international transactions globally.
A typical Visa transaction begins when the account holder presents his or her Visa product to a merchant as payment for goods or services. The transaction is then sent to the acquirer and routed over VisaNet or Visa Europe's processing platform to an issuer for an authorization decision. The transaction is either approved or declined and routed back to the acquirer and merchant usually in a matter of seconds.
Transaction Processing Services
Our core transaction processing services involve the routing of payment information and related data to facilitate the authorization, clearing and settlement of transactions between our issuers and acquirers.  Our processing services also address the varied needs of other participants in the evolving payments ecosystem, through such offerings as our merchant gateway and Visa DPS issuer processing. Merchant gateway services, provided through CyberSource, enable merchants to accept, process and reconcile payments, manage fraud and safeguard payment security online and in-store. CyberSource additionally enables acquirers and other partners to offer these services to their merchants. DPS provides comprehensive issuer processing services for participating issuers of Visa debit, prepaid and ATM products. Value-added offerings by DPS to issuer clients include: fraud and risk services, data analytics, marketing campaign management, mobile and digital solutions, back office tools and services, card fulfillment and management, network gateway services, call centers and web hosting solutions. These and other services support our issuers and acquirers and their use of our products, and promote the growth and security of our payments network by expanding the payment value chain and increasing network utilization.
Digital Products
Visa Checkout: Visa Checkout offers consumers an expedited and secure payment experience for online transactions wherever Visa Checkout is enabled. Visa Checkout helps merchants convert higher numbers of consumers to sale, a particularly important issue as digital commerce shifts from desktop devices to mobile devices which have lower conversion rates. At the end of fiscal 2016, Visa Checkout had over 15 million consumer accounts in 21 countries, seven languages and over 1,400 financial institution partners across the globe participating. More than 300,000 merchants, including some of the largest global retailers accept Visa Checkout. In October 2016, we rolled out a redesigned Visa Checkout experience, making it easier for consumers to enroll and complete purchases on mobile devices. We recently announced that we are opening the Visa Checkout platform to clients and partners, allowing them to integrate their digital wallets into Visa Checkout for streamlined authentication and checkout.
Visa Direct: Visa Direct is a push payment product platform that facilitates payer-initiated transactions that are sent directly to the Visa account of the recipient. It supports faster payments use cases like person-to-person (P2P) payments, and disbursements. We are working with Visa's synchronized system. Intelligentkey partners, including processors like Fiserv, FIS and Jack Henry & Associates, and originators like Early Warning (EWS), Ingo Money, Hyperwallet, Wells Fargo and QIWI, along with merchants to expand the distribution and usage of push payments.

We are also enabling push payments in developing economies to electronify payments. We recently launched a new service called mVisa in Kenya. First launched in Rwanda in 2014 and India in 2015, mVisa allows consumers to transfer money to merchants in real time using their mobile phones and merchants are able to accept Visa transactions without the need to install card acceptance hardware.
Visa Token Service: The Visa Token Service replaces the card account numbers from the transaction with a token. Tokenization helps to protect consumer financial information and lessen the risk of stolen card credentials. In fiscal 2017, we announced new specifications that allow certified third party service providers such as Gemalto, Giesecke & Devrient and Inside Secure to connect directly to our Token Service and become Token Service Providers (TSP). These TSPs will be able to provide a range of services to support Visa tokens for issuers and token requestors participating in the Visa Token Service, including new account provisioning and life cycle management. By expanding access points aroundto the world completeVisa Token Service to new partners, we expect Visa issuers will be able to more quickly and easily offer secure digital payment services across a wide range of solutions.
Merchant Products
Visa has a suite of products and services to help merchants reduce their payment fraud and improve their customer engagement. Visa Advertising Solutions, Visa Commerce Network and CyberSource’s product offerings are examples of Visa’s continued investment to deliver industry-leading products and capabilities to our merchant partners.
Visa launched Visa Advertising Solutions, a service that allows merchants to better target and track the VisaNetefficacy of their digital campaigns. Visa has partnered with strategic advertising technology leaders to help deliver targeting and measurement capabilities using aggregated and anonymous spend insights. The Visa Commerce Network (VCN) uses Visa’s global processing infrastructurepayment network to enable merchants to promote relevant offers to acquire new customers, drive loyalty and increase sales.  For example, Uber uses the platform to provide its customers with card-linked offers from local restaurants and retailers.  Qualifying purchases are recognized at the point of sale and rewards are applied to the riders' Uber accounts - eliminating the need for coupons.
CyberSource offers a suite of products and services for merchants to manage online, mobile and in-store payments. CyberSource gateway services enable global payment acceptance of cards and other digital payment types. CyberSource Decision Manager is a comprehensive solution for fraud management including a merchant risk model, rules engine, managed services and solutions for specific categories such as airline fraud. Decision Manager Replay is an analytical tool that allows merchants to compare fraud strategies in real-time using their historical data to test and quantify the expected impact of various risk management strategies. CyberSource additionally offers payment security services including tokenization and payer authentication, commerce services such as tax calculation and recurring billing, and merchant reporting and analytics. CyberSource also offers products and services tailored to the needs of small and mid-sized merchants under the Authorize.Net brand. CyberSource and Authorize.Net capabilities are offered through Visa and our partners.
Risk Products & Payment Security Initiatives
Visa continues to develop our suite of risk products and services to help clients minimize risk and enable secure commerce. Visa Risk Manager is a decision making solution that helps issuers improve loss prevention and profitability through effective, enhanced risk evaluation capabilities. Products like Visa Advanced Authorization evaluate the risk associated with every participating VisaNet transaction. Our case studies have shown that an issuer employing Visa Advanced Authorization can significantly improve fraud detection. In addition to reducing fraud, approval rates can be increased by accepting transactions that were once deemed too risky. For example, in fiscal 2016 we introduced Mobile Location Confirmation, a service that enhances Visa Advanced Authorization by adding geolocation intelligence in real time. Mobile Location Confirmation informs issuers if their participating account holder’s mobile phone is near a purchase location. This new data improves the issuer’s ability to make more informed approve or decline decisions.
We have also extended our fraud prediction capabilities to merchants via Visa Transaction Advisor. Our first implementation of this product is at fuel pumps, whereby we provide a risk indicator to the merchant for each Visa card transaction so the merchant can decide if they would like to require incremental authentication for risky transactions. Fuel merchants using our Visa Transaction Advisor product have seen a significant decline in counterfeit fraud rates and in lost and stolen fraud chargebacks.
Verified by Visa is a solution designed to make online transactions safer by authenticating an account holder’s identity at the time of purchase. It is designed to improve account holder and merchant confidence in online

purchases and to reduce disputes and fraud related to the use of Visa payment products. Visa Consumer Authentication Service is a hosted solution for issuers on Verified by Visa transactions delivering protection against online fraud through risk-based authentication. Issuers have full control of when and how they decide to authenticate based on their transaction risk threshold, existing fraud-detection tools, operational requirements and user demands.
We also launched Visa Consumer Transaction Controls in fiscal 2016, which allow account holders to place restrictions on their enrolled cards that define when, where and how those cards can be used to better manage account spending and security. Issuers can utilize this solution across their entire card portfolio.
EMV Migration in the United States: To enhance payment security and mitigate counterfeit fraud, we have been working with U.S. merchants and financial institutions worldwide to access our core processingencourage the adoption of EMV chip payment technology. EMV, which stands for Europay, MasterCard and value-added services.

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chip-enabled terminals. As of September 30, 2016, more than 373 million Visa also owns and manages additional data centerschip cards have been issued, making the United States the largest chip card market in the world. Nearly 1.6 million merchant locations in the United States are now chip-enabled, or roughly 30% of all U.S. merchants that accept Visa cards at the physical point of sale. Over 30% of U.S. in-store payment volume is now being processed as chip transactions. We continue to work to help improve the merchant and internationally, includingaccount holder experience, with the roll out of Quick Chip, a solution designed to reduce the time it takes to complete a chip transaction. We are also working with merchants and acquirers to simplify the terminal certification process, and have taken steps to limit merchants’ exposure to counterfeit fraud liability for those that have had challenges getting terminals certified and activated.
SIGNIFICANT BUSINESS DEVELOPMENTS
CEO Succession. On October 17, 2016, we addedannounced that Alfred Kelly, Jr. will become CEO, effective December 1, 2016, replacing Charles Scharf. Mr. Scharf will serve as an advisor to Mr. Kelly for a period of several months to assist with our acquisitionsthe transition.
Interchange Multidistrict Litigation. Visa, MasterCard and various U.S. financial institutions are defendants in class and individual actions challenging, among other things, Visa’s and MasterCard’s purported setting of CyberSourceinterchange reimbursement fees and PlaySpan. These facilities enable transaction services and provide uninterrupted connectivity for account holders, ourcertain network rules. In 2012, Visa, MasterCard, various U.S. financial institution clientsdefendants, and our processing partners.class plaintiffs signed a settlement agreement to resolve the class plaintiffs’ claims. On January 14, 2014, the U.S. District Court for the Eastern District of New York entered a final judgment order approving the settlement, from which a number of objectors appealed. On June 30, 2016, the U.S. Court of Appeals for the Second Circuit vacated the lower court's certification of the merchant class and reversed the approval of the settlement. The Second Circuit determined that the class plaintiffs were inadequately represented and remanded the case to the lower court for further proceedings not inconsistent with its decision. Prior to November 23, 2016, class plaintiffs may file a petition for writ of certiorari with the U.S. Supreme Court seeking review of the Second Circuit’s decision. Until the appeals process is complete, it is uncertain whether the Company will be able to resolve the class plaintiffs' claims as contemplated by the settlement agreement. See Item 1A—Risk Factors—We may be adversely affected by the outcome of litigation or investigations, despite certain protections that are in place and Item 8—Financial Statements and Supplementary DataNote 20—Legal Matters of this report for more information.
Intellectual PropertyINTELLECTUAL PROPERTY
We own and manage the Visa brand, which stands for acceptance, security, convenience and universality. Our portfolio of trademarks, in particular our family of Visa marks, our PlusPLUS mark and our Dove design mark, are important to our business. ThroughWe give our clients access to these assets through agreements with our financial institution clients, weissuers and acquirers, which authorize the use of our trademarks in connection with their participation in our payments network. We also own a number of patents, and patent applications and other intellectual property relating to payment solutions, transaction processing, security systems and other matters. We rely on a combination of patent, trademark, copyright and trade secret laws in the United StatesU.S. and other jurisdictions, as well as confidentiality procedures and contractual provisions, to protect our proprietary technology.
SeasonalityNET OPERATING REVENUES
We generally do not experience any pronounced seasonality in our business. No individual quarter
Our gross revenues are principally comprised of fiscal 2014 or fiscal 2013 accounted for more than 30% of ourservice revenues, data processing revenues, international transaction revenues and other revenues. Net operating revenues in those years.are gross revenues reduced by costs incurred under client incentive arrangements. We have one reportable segment, Payment Services.
Working CapitalRevenue Details
Payments settlement due from
COMPETITION
The global payments industry continues to undergo dynamic change. Existing and to ouremerging competitors compete with Visa for consumers, financial institution clients can represent a substantial daily working capital requirement. U.S. dollar settlementsand merchant participation in our network and payment solutions. Technology and innovation is shifting consumer habits and driving growth opportunities in ecommerce, mobile payments, block chain technology and digital currencies. These advances are typically settled withinenabling new entrants, many of which depart from traditional network payment models. In certain countries, the same day and do not result in a receivableevolving regulatory landscape is changing how we compete, creating local networks or payable balance, while settlement currencies other than the U.S. dollar generally remain outstanding for one to two business days, which is consistent with industry practice for such transactions.
Concentration of Business and Financial Information About Geographic Areas
For more information on the concentration of our operating revenues and other financial information, see Item 8—Financial Statements and Supplementary Data—Note 13—Enterprise-wide Disclosures and Concentration of Business included elsewhere in this report.
Competitionenabling processing competition.
We compete in the global payment marketplace against all forms of payment. TheseThis includes paper-based payments, primarily cash and checks, and all forms of electronic payments. Our electronic payment competitors principally include:
paper-based payments, principally cash
Global or Multi-Regional Networks, which typically offer a range of branded, general purpose card payment products that can be used at millions of merchant locations around the world. Examples include MasterCard, American Express, Discover and checks;
card-based payments, including credit, charge, debit, ATM, prepaidJCB. These competitors may be more concentrated in specific geographic regions, such as JCB in Japan and private-label products;
eCommerce and mobile payments; and
other electronic payments, including wire transfers, electronic benefits transfers, automated clearing house ("ACH")Discover in the U.S., and electronic data interchange.
or have a leading position in certain countries. For example, UnionPay operates the sole domestic acceptance mark in China. Based on payments volume, total volume and number of transactions,available data, Visa is one of the largest retail electronic payments network widelyfunds transfer networks used throughout the world. The following chart compares our network with those of our major general purpose paymentsthese network competitors for calendar year 2013:2015(1):
Company(1)
 
Payments
Volume
 
Total
Volume
 
Total
Transactions
 Cards
  (billions) (billions) (billions) (millions)
Visa Inc.(2)
 $4,383
 $6,970
 89.7
 2,219
MasterCard(3)
 $2,991
 $4,103
 52.7
 1,281
American Express(3)
 $940
 $952
 6.4
 107
Discover(3)
 $127
 $136
 2.2
 64
JCB(3)
 $176
 $182
 1.9
 83
Diners Club(3)
 $26
 $27
 0.2
 6
(1) 
UnionPay, which operates primarily within the Chinese domestic market, is not included in this table becauseas Visa iscurrently does not allowed to compete in that market under local law. Although we are uncertain how UnionPay reports certain volumes, reportedly its numbers could approach or exceed some of those listed in this chart.
(2) 
The data presented are provided by our financial institution clients. Previously submitted information may be updated and all data are subject to review by Visa. Visa Europe data are not included.

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(3) 
MasterCard, American Express, JCB and Discover/Diners Club data sourced from The Nilson Report issue 1037 (March 2014) and Discover data sourced from The Nilson Report issue 1034 (February 2014)1085 (April 2016). Includes all consumer and commercial credit, debit and prepaid cards. Some figures are estimates and currency figures are in U.S. dollars. MasterCard excludes Maestro and Cirrus figures. American Express includes figures for third-party issuers. Discover figures consist of U.S. data only and include third-party issuers. JCB figures include third-party issuers and other payment-related products.Certain general purpose payments network competitors are more concentrated in specific geographic regions, such as JCB in Japan and Discover in the United States. Our competitors also have leading positions in certain countries. For example, UnionPay remains the sole processor of domestic transactions and operates the sole domestic acceptance mark in China.

Local and regional networks, that operatein many countries, often with the support of government influence or mandate. In the global debit network market segment, our Interlink and Visa Electron brands compete with Maestro,some cases, they are owned by MasterCard,financial intuitions. These networks typically focus on debit payment products, have functionality or their brand marks present with the Visa brand on the card or payment device, and various regionalmay have strong local acceptance and country-specific debit network brands, includingrecognizable brands. Examples include STAR, NYCE, and PULSEPulse in the United States, Interac in Canada, and EFTPOS in Australia, NETSAustralia.
Alternate Payment Providers, which often have a primary focus of enabling payments through ecommerce and mobile channels. These companies may process payments using in-house account transfers between parties, electronic funds transfer networks like the Automated Clearing House (ACH), or global or local networks like Visa. In some cases, these entities are both a partner and a competitor to Visa. Examples include PayPal and Alipay.
Other Electronic Payment Networks likethe ACH in Singaporethe U.S. are often created and Interacgoverned by local governments. Historically focused on interbank transfers, many are adding capabilities that may make them more competitive for retail payments. We also compete with closed-loop payment systems, wire transfers and electronic benefit transfers.
Payment Processors, where we face competition for the processing of Visa transactions or are not permitted to do so under local regulation. For example, as a result of regulation in Canada. In addition to our PLUS brand,Europe under the primary cash access card brands are Cirrus, owned by MasterCard, and many of the debit network brands referenced above. In many countries, local debit brands provide the primary network, and our brands are used primarily to enable cross-border transactions, which typically constitute a small portion of our overall transaction volume.
The global payments industry continues to undergo dynamic change. WeSecond Payment Services Directive (PSD2), we may face increasing competition from emerging players in the payment space, many of which are non-financial institutionother networks, that have departed from the more traditional business model. The emergence of these potentially competitive networks has primarily been via the online channelprocessors and other third-parties who could process Visa transactions directly with a focus on eCommerce and/or mobile technologies. PayPalissuers and Alipay are examples. These providers compete with us directly in some cases, yet may also be significant partners and customers of ours.acquirers.
We also face increasingly intense competitive pressure on the prices we charge our financial institution clients. We believe our fundamental value proposition of acceptance, security, convenience interoperability, accessibility and securityuniversality offers us a key competitive advantage. We succeed in part because we understand the needs of the individual markets in which we operate. We do so by partnering with local financial institutions, merchants, governments, non-governmental

organizations and business organizations to provide tailored solutions to meet their varied needs. We believe Visa is well-positioned competitively, due to our global brand, our broad set of Visa-branded payment products and our proven track record of processing payment transactions securely and reliably through VisaNet.
EmployeesSEASONALITY
At September 30, 2014, we employed approximately 9,500 persons worldwide. We considergenerally do not experience any pronounced seasonality in our relationships with our employees to be good.
Government Regulation
Interchange reimbursement fees. We have historically set default debit interchange reimbursement rates in the United States and many other geographies. Duringbusiness. No individual quarter of fiscal 2012, the Federal Reserve implemented new rules under the Dodd-Frank Act, setting a cap on the maximum U.S. debit interchange reimbursement fee assessed2016 or fiscal 2015 accounted for debit products issued by large financial institutions. These rules continue to have an adverse impact on our pricing, reduce the number and volume of U.S. debit transactions we process and decrease our associated revenues. As a result, we have significantly modified our debit strategy and continue to renegotiate some portionsmore than 30% of our contracts withoperating revenues in those years.
WORKING CAPITAL
Payments settlement due to and from our financial institution clients. In July 2013,clients can represent a federal court invalidatedsubstantial daily working capital requirement. Most U.S. dollar settlements are settled within the newly implemented rules, finding thatsame day and do not result in a receivable or payable balance, while settlement in currencies other than the Federal Reserve improperly considered certain costs in setting a capU.S. dollar generally remain outstanding for one to two business days, which is consistent with industry practice for such transactions.
FINANCIAL INFORMATION ABOUT GEOGRAPHIC AREAS
For more information on the maximum debit interchange reimbursement rateconcentration of our operating revenues and that issuers must make at least two unaffiliated networks available for processing each electronic debit transaction, regardlessother financial information, see Item 8—Financial Statements and Supplementary DataNote 13—Enterprise-wide Disclosures and Concentration of authorization method. On March 21, 2014, the Court of Appeals for the D.C. Circuit reversed the district court's rulingBusiness included elsewhere in this report.
GOVERNMENT REGULATION
As a global payments technology company, we are subject to complex and agreed with the Federal Reserve, except for a single issue related to the interchange cost calculation which was referred back to the Federal Reserve for reconsideration. On August 18, 2014, the plaintiff merchants filed a petition for review of the appeals court's decisionevolving global regulations in the U.S. Supreme Court, seeking reviewvarious jurisdictions in which our products and services are used. The most significant government regulations that impact our business are discussed below. For further discussion of a portion of the rules pertaining to the interchange cost calculation. The current rules remain in place while the case is ongoing. Seehow global regulations may impact our business, see Item 1ARisk FactorsThe Dodd-Frank Act may continue to have a material, adverse impact on our financial condition, revenues, resultsRegulatory Risks.
Supervisory Oversight of operations, prospects for future growth and overall businessthe Payments Industry. Visa is subject to financial sector oversight and Item 7—Management's Discussionregulation in substantially all of the jurisdictions in which we operate. In the U.S., the Federal Financial Institutions Examination Council (FFIEC) has supervisory oversight over Visa under applicable federal banking laws and Analysispolicies. The federal banking agencies comprising the FFIEC are the Federal Reserve Board, the Comptroller of the Currency, the Federal Deposit Insurance Corporation and the National Credit Union Administration. Visa also may be examined by the Consumer Financial ConditionProtection Bureau (CFPB) as a service provider to the banks that issue Visa-branded consumer credit and Resultsdebit card products. Central banks in other countries, including Russia, Ukraine, Hong Kong and Europe (as discussed below), have recognized or designated Visa for purposes of Operationsvarious degrees of financial stability regulation as a retail payment system. Visa is also subject to oversight by banking and financial sector authorities in other jurisdictions, such as Brazil, Mexico and Colombia.
OverviewGovernment-imposed Market Participation and Restrictions. included elsewhereCertain governments, including China, Russia and India, have taken actions to advantage domestic payments systems and/or certain issuers, payments networks or processors, including by imposing regulations that favor domestic providers or that mandate domestic processing be done entirely in this report.that country.
CertainInterchange Rates and Fees. An increasing number of jurisdictions outsidearound the United States alsoworld regulate or influence debit and credit interchange reimbursement rates in their regions. For example, the Dodd-Frank Act in the U.S. limits interchange reimbursement rates for certain debit card transactions, the E.U.’s Interchange Fee Regulation (IFR) limits interchange rates in Europe (as discussed below) and the Reserve Bank of Australia regulates interchange reimbursement rates. In some jurisdictions, such as India, the governing authorities have begun to regulate other rates or practices such as the

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merchant discount rate. See Item 1ARisk FactorsAdditional regulationhas regulated average permissible levels of interchange reimbursement rates may havefor over a material, adverse impact on our financial condition, revenues, results of operations, prospects for future growth and overall business and Item 8—Financial Statements and Supplementary DataNote 20—Legal Matters included elsewhere in this report.decade.
Network exclusivityExclusivity and routingRouting.. We have historically had agreements under which issuers received incentives if they agreed to issue Visa-branded cards or payment products that are processed through VisaNet. Historically, issuers of some debit products outside In the United States have chosen to include only our network. These various practices are referred to as network exclusivity. TheU.S., the Dodd-Frank Act limits the issuers' and our ability to impose rules for, or choose various forms of, network exclusivity and preferred routing infor the U.S. debit networkand prepaid market segment.segments. Other jurisdictions have enactedimpose similar limitations. See Item 1ARisk FactorsThe Dodd-Frank Act may continue to have a material, adverse impactlimitations, such as the IFR’s prohibition on our financial condition, revenues, results of operations, prospects for future growth and overall business included elsewhere in this report.
U.S. Consumer Financial Protection Bureau. The Dodd-Frank Act created an independent Consumer Financial Protection Bureau (“CFPB”) with responsibility for most federal consumer protection laws inrestrictions that prevent multiple payment brands or functionality on the area of financial services and new authority with respect to consumer protection issues, including those pertaining to us to some extent. The CFPB’s future actions may make payment card or product transactions generally less attractive to issuers, acquirers, consumers and merchants.same card.
No-surcharge rulesRules. . We have historically implementedenforced rules that prohibit merchants from charging higher prices to consumers who pay using their Visa-branded card or payment productVisa products instead of other means. As part of the settlement reached in the interchange multidistrict litigation, however, Visa has agreedHowever, merchants’ ability to modify our rules to permit surcharging on credit transactions under certain circumstances. See Item 8—Financial Statements and Supplementary DataNote 20—Legal Matters included elsewhere in this report. Ten U.S. statessurcharge varies by geographic market as well as certain jurisdictions outside the United States have taken stepsVisa product type, and continues to prohibit surcharging. In October 2013, a federal court granted declaratory reliefbe impacted by litigation, regulation and issued an order permanently enjoining the enforcement of New York's no-surcharge law, N.Y. Gen. Bus. Law section 518, in a case brought by five retailers challenging the constitutionality of that law.legislation.
Privacy and Data protectionProtection. Aspects of our operations or business are subject to privacy, data use and informationdata security regulations, which impact the way we use and handle data, operate our products and services, and even.

impact our ability to offer a product or service. In accordance with governing law, we devote substantial resourcesaddition, regulators are proposing new laws or regulations which could require Visa to maintain and continually refine our information security program in order to safeguard account holder information and underadopt certain circumstances, to provide account holder notificationcybersecurity practices. In many jurisdictions consumers must be notified in the event of a security breach. In addition, the U.S. Federal Financial Institutions Examination Council periodically reviews aspects of our operationsdata breach, and such notification requirements continue to increase in the United States to examine our compliance with data integrity, securityscope and operational requirementscost. The European Union’s General Data Protection Regulation, which will become effective in May 2018, will create new individual privacy rights and standards, as well as other requirements applicable to us because of our role as a service provider to financial institutions.impose worldwide obligations on companies handling personal data.
Anti-corruption, Anti-money laundering, anti-terrorismLaundering, Anti-terrorism and sanctioned countriesSanctions. . We are subject to anti-corruption laws and regulations, including the U.S. Foreign Corrupt Practices Act (FCPA), the U.K. Bribery Act and other laws, that generally prohibit the making or offering of improper payments to foreign government officials and political figures for the purpose of obtaining or retaining business or to gain an unfair business advantage. We are also subject to anti-money laundering and anti-terrorist financing laws and regulations, including the U.S. Bank Secrecy Act as amended, includingand the USA PATRIOT Act of 2001.Act. In addition, we are also subject to the economic and trade sanctions programs administered by the U.S. Department of the Treasury, Office of Foreign Assets Controls (“OFAC”) that prohibit or restrict dealings with certain countries, their governments and,Control (OFAC) in certain circumstances, their nationals, as well as with specifically-designated individuals and entities such as narcotics traffickers, terrorists and terrorist organizations. We have policies, procedures, systems and controls designed to identify and address potentially impermissible transactions.the U.S.
Government-imposed market participation influences and restrictionsInternet Transactions. . Our market reach remains limited by certain governments' influence on their domestic payments competition and/or their protection of domestic issuers or payments network processors. Regulators in an increasing number of countries around the world have received statutory authority to regulate certain aspects of the payments systems in these countries. For instance, in response to the U.S. and EU sanctions, the Russian government has modified their National Payments Systems laws to require, among other things: (i) on-shore processing for transactions between Russian cardholders and merchants; (ii) a material guarantee deposit and significant fines for domestic transactions not processed by a nationally significant payment system; and (iii) the creation of a new domestic payment processor. As a result, international payment brands are mandated to process Russian domestic transactions on the government-owned payment system.
Regulation of Internet, mobile payment and other types of transactions.Many jurisdictions have adopted or are considering regulations that require payments system participants including our financial institution clients and us, to monitor, identify, filter, restrict or take other specific actions with regard to certain types of payment transactions. For example, U.S. federal legislation has been enacted that requires payment system operators to implement a system that allows issuers to identifytransactions on the Internet, such as gambling transactions so they haveand the option to decline such

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transaction requests. State governments have been interested in the potential blocking of Internet interstate salespurchase of cigarettes and alcohol, or the collection of state and local sales taxes on such Internet purchases. Implementing such systems increases costs for our financial institution clients and us, and may reduce merchant acceptance of Visa-branded cards and payment products for these purchases.alcohol.
The U.S. Congress continues to consider regulatory initiatives in the areas of Internet prescription drug purchases, copyright and trademark infringement and privacy, among others, that could impose additional compliance burdens on our financial institution clients and us. Some U.S. states are considering a variety of similar legislation. Additional Regulatory Developments. Various regulatory agencies also continue to examine a wide variety of other issues, including mobile payment transactions, tokenization, money transfer, identity theft, account management guidelines, privacy, disclosure rules, security and marketing that could affect our financial institution clients directly. These new requirements and developments may affectus.
European Regulations and Supervisory Oversight. In addition, following the Visa Europe acquisition in June 2016, we are subject to complex and evolving regulation of our business in the European Union. Visa Europe has been designated as a Recognized Payment System, bringing it within the scope of the Bank of England’s oversight to ensure the financial institution clients' abilitystability of the U.K. Visa Europe is also subject to offer existing products and services, extend credit via payment cards and products, and offer new typesthe Eurosystem’s oversight, including the security of payment programs,instruments and ecommerce security policies and scheme rules. Furthermore, Visa Europe is regulated by the U.K.’s Payment Systems Regulator (PSR), which has wide ranging powers and authority to review our business practices, systems, rules and fees with respect to promoting competition and innovation in the U.K., and ensuring payments meet account holder needs. It also is the regulator responsible for monitoring and enforcing the IFR in the U.K. Outside the U.K., in relation to IFR, Visa is also subject to compliance monitoring by national competent authorities in all markets. The IFR regulates interchange rates within Europe, requires Visa Europe to separate its payment card scheme activities from processing activities for accounting, organization and decision making purposes within the E.U. and imposes limitations on network exclusivity and routing.
There are other regulations in the E.U. that impact our business, as discussed above, including, privacy and data protection, anti-bribery, anti-money laundering, anti-terrorism and sanctions. Other recent regulatory changes in Europe such as the PSD2 could decrease our transaction volumes and revenues.reduce perceived barriers to entry for emerging, non-card payments.
Available InformationAVAILABLE INFORMATION
We are subject to the reporting requirements of the Securities Exchange Act of 1934, as amended (the "Exchange Act")(Exchange Act) and its rules and regulations. The Exchange Act requires us to file periodic reports, proxy statements and other information with the U.S. Securities and Exchange Commission (the "SEC")(SEC). Copies of these reports, proxy statements and other information can be viewed at http://www.sec.govor at the SEC Public Reference Room at 100 F Street, NE, Washington, D.C. 20549. Information on the operation of the Public Reference Room may be obtained by calling the SEC at 1-800-SEC-0330.
. Our corporate website is accessible at http://corporate.visa.com. We make available, free of charge, on our investor relations website at http://investor.visa.com our annual reports on Form 10-K, our quarterly reports on Form 10-Q, our current reports on Form 8-K and any amendments to those reports as soon as reasonably practicable after they are electronically filed with, or furnished to, the SEC. We also may include supplemental financial information on our investor relations website at http://investor.visa.com and may use this website as a means of disclosing material, non-public information and for complying with our disclosure obligations under Regulation FD. Accordingly, investors should monitor such portions of our investor relations website, in addition to following SEC filings and publicly available conference calls. The information contained on, or accessible through, our corporate website, including the information contained on our investor relations website, is not incorporated by reference into this report or any other report filed with, or furnished to, the SEC.
ITEM 1A. Risk Factors
Regulatory Risks
Additional
Increased regulation of the global payments industry, including with respect to interchange reimbursement rates mayfees, operating rules and related practices, could harm our business.
Regulators around the world have a material, adverse impact on our financial condition, revenues, resultsbeen establishing or increasing their authority to regulate certain aspects of operations, prospects the payments industry. See Item 1. Business —Government Regulation for future growthmore information. In the U.S. and overall business.
Wemany other jurisdictions, we have historically set default interchange reimbursement fees. Even though we generally do not receive any revenue related to interchange reimbursement fees in a purchase transaction as those(those fees are paid by the acquirers to the issuers. Theyissuers), interchange reimbursement fees are however, a factor on which we compete with other payments providers and are therefore an important determinant of the volume of transactions we process. Consequently, changes to these fees, whether voluntarily or by mandate, can substantially affect our revenues and overall payments volume.volumes and revenues.
We have historically set default debit interchangeInterchange reimbursement rates in the United Statesfees, certain operating rules and many other geographies. In the United States, the Dodd-Frank Act has limited our ability to establish default debit interchange reimbursement rates. See —The Dodd-Frank Act mayrelated practices continue to have a material, adverse impact on our financial condition, revenues, results of operations, prospects for future growth and overall business. Interchange reimbursement rates have also becomebe subject to continued or increased government regulation elsewhere,globally, and regulatory authorities and central banks in a number of jurisdictions have reviewed or are reviewing these rates. In certain jurisdictions,fees, rules and practices. For example, in 2011, in accordance with the U.S. Dodd-Frank Act, the U.S. Federal Reserve capped the maximum U.S. debit interchange reimbursement rates,rate received by large financial institutions at 21 cents plus 5 basis points, plus a possible fraud adjustment of 1 cent. This amounted to a significant reduction in the average system-wide interchange reimbursement fees received by large issuers. The Dodd-Frank Act also limited issuers' and our operatingability to adopt network exclusivity and preferred routing in the debit and prepaid area, which also impacted our business. In 2015, the E.U.’s IFR placed an effective cap on consumer credit and consumer debit interchange fees for both domestic and cross border transactions (30 basis points and 20 basis points, respectively), significantly reducing the fees received by E.U. issuers. E.U. Member States have the ability to further restrict these interchange levels within their territories. More recently, in September 2016, Argentina's Senate approved a bill to reduce existing caps on the merchant discount rate charged by acquirers to 1.5% for credit transactions and zero for debit transactions.
In addition to the regulation of interchange reimbursement fees, a number of regulators impose restrictions on other aspects of our payments business. For example, government regulations or pressure may require or allow other networks to be supported by Visa products or services or to have the other network's functionality or brand marks on our products. As innovations in payment technology have enabled us to expand into new products and related practices,services, they have also expanded the potential scope of regulatory influence. In addition, the E.U.’s requirement to separate scheme and processing adds costs and could impact the efficient integration of Visa Europe; the execution of our commercial, innovation and product strategies; our ability to provide effective customer service; and the amount of data available for use in fraud and risk systems and loyalty services.
We are also subject to continuingcentral bank oversight in the U.K. and the E.U. This oversight could result in new governance, reporting, licensing, cybersecurity, processing infrastructure, capital or credit risk management requirements. We could also be required to adopt policies and practices designed to mitigate settlement and liquidity risks, including increased government regulation. Theserequirements to maintain sufficient levels of capital and financial resources locally. Increased central bank oversight could also lead to new or different criteria for financial institution participation in, and access to our payments system. Additionally, regulators in other jurisdictions include, for example,are considering or adopting approaches based on similar regulatory principles.
Regulators around the world increasingly take note of each other’s approaches to regulating the payments industry. Consequently, a development in one jurisdiction may influence regulatory approaches in another. The risks created by a new law or regulation in one jurisdiction have the potential to be replicated and to negatively affect our business in another jurisdiction or in other product offerings. The U.S. Dodd-Frank Act and the E.U. IFR are developments with such potential, as are approaches taken by regulators in Australia, Canada Brazil, Europe, India, Mexico, Malaysia, Russia and South Africa.other countries. See Note 20—Legal Matters of this report. Similarly, new regulations involving one product offering may prompt regulators to extend the regulations to other product offerings. For example, credit payments could become subject to the same regulation as debit payments. Additionally, regulation in an individual country could continue and expand. For example, in Australia the Reserve Bank of Australia (RBA) initially capped credit interchange, but subsequently capped debit interchange as well.
When we cannot set default interchange reimbursement rates at optimal levels, issuers and acquirers may find our payments system less attractive. ItThis may increase the attractiveness of other payments systems, likesuch as our competitors' closed-loop payments systems with direct connections to both merchants and consumers. In addition, as a result of such regulations, weWe believe some issuers aremay react to such regulations by charging new or higher fees to consumers, making our products less appealing to consumers. In certain instances,

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someSome acquirers may elect to charge higher merchant discount rates to merchants, regardless of the level of Visa interchange reimbursement rate, leadingcausing merchants not to accept Visa-branded cards or paymentour products or to steer account holderscustomers to alternate payment

payments systems or forms of payment. In addition, in an effort to reduce the expense of their card programs, some issuers and acquirers have obtained, and may continue to obtain, incentives from us and reductions in the ratesfees that we charge, in an effort to reduce the expense of their card programs.which may directly impact our revenues. For these reasons, additionalincreased global regulation of interchange reimbursement ratesthe payments industry may make Visa-branded cards and paymentour products less desirable, diminish our ability to compete, reduce our overall transaction volumes and harm our business.
Government-imposed restrictions on payment systems may prevent us from competing against providers in certain countries.
Governments in various jurisdictions, such as in Asia and the Gulf Cooperation Countries in the Middle East, protect certain domestic payment card networks, brands and processors. These governments may impose regulatory requirements that favor domestic providers or that mandate domestic payments processing be done entirely in that country, which would prevent us from overseeing the end-to-end processing of certain transactions. In China, for example, UnionPay continues to enjoy advantages over other international networks, remains the sole processor of domestic payment card transactions and operates the sole domestic acceptance mark. Though the Chinese State Council has announced that international schemes, such as Visa would be able to participate in the domestic market and be eligible to apply for a license to operate a Bank Card Clearing Institution (BCCI) in China, the full implementation guidelines for BCCI’s have a material, adverse impactyet to be finalized. In Russia, legislation has effectively prevented us from processing in the domestic market and mandated that we migrate our domestic processing business to the state-owned NSPK (or national payment card system), which is the only entity allowed to process domestically.
Due to our inability to oversee the end-to-end processing of transactions for cards carrying our brands in these countries, we depend on our financial condition, revenues, results of operations, prospects for future growth and overall business.
Additional regulations that prohibit us from contractingclose working relationships with our clients or requiring themthird party processors in these regions to use onlyensure transactions involving our network, orproducts are processed effectively. National laws that deny them the option of selecting onlyprotect domestic processing may increase our network, maycosts, decrease the number of transactionsVisa products issued or processed, impede us from utilizing our global processing capabilities and control the quality of the services supporting our brands, restrict our activities, force us to leave countries or prevent us from entering new markets, all of which could harm our ability to operate our business, maintain or increase our revenues globally and extend our global brands.
We are subject to complex and evolving global regulations that could harm our business and financial results.
As a global payments technology company, we process,are subject to complex and materially and adverselyevolving regulations that govern our operations. See Item 1BusinessGovernment Regulation for more information on the most significant areas of regulation that affect our financial condition, revenues, resultsbusiness. The impact of operations, prospects for future growththese regulations on us (and on our clients and overall business.
In orderother third parties) could limit our ability to provide account holders a consistent experience and transparency into VisaNet, we promote certain practices to ensure that Visa-branded cards are processed overenforce our network. We have historically had agreements with some issuers under which they agree to issue certain payment cards that use only the Visa network or receive incentives if they do so. In addition, certain issuers of some products have historically chosen to include only our network. We refer to these various practices as network exclusivity.
In addition, certain network or issuerpayments system rules or practices may be viewed as limiting the routing options of merchants when multiple debit networks co-reside on Visa debit cards. For example, Visa's operating regulations require that all authorization, clearance and settlement of international transactions must be done through VisaNet. These are commonly referred to as routing rules.
The Dodd-Frank Act already limits our and issuers' abilityus to adopt network exclusivity and preferred routing in the debit area. See —The Dodd-Frank Act may continue to have a material, adverse impact on our financial condition, revenues, results of operations, prospects for future growth and overall business. Additional regulations like the Dodd-Frank Act in the United States and elsewhere could materially decrease the number of transactions we process. In order to retain that transaction volume, we may reduce the fees we charge to issuersnew rules or acquirers or increase the payments and other incentives we provide to issuers, acquirers or merchants. Any of these outcomes could have a material, adverse effect on our financial condition, revenues, results of operations, prospects for future growth and overall business.
The Dodd-Frank Act may continue to have a material, adverse impact on our financial condition, revenues, results of operations, prospects for future growth and overall business.
As of October 1, 2011, in accordance with the Dodd-Frank Act, the Federal Reserve capped the maximum U.S. debit interchange reimbursement rate charged by large financial institutions at twenty-one cents plus five basis points, before applying an interim fraud adjustment up to an additional one cent. This amounted to a significant reduction from the average system-wide fees charged previously. The Federal Reserve also issued regulations requiring issuers to make at least two unaffiliated networks available for processing debit transactions on each debit card. The rules also prohibit us and issuers from restricting a merchant's ability to direct the routing of electronic debit transactions over any of the networks that an issuer has enabled to process those transactions.
On March 21, 2014, the Court of Appeals for the D.C. Circuit reversed a district court ruling invalidating thesechange existing rules, and agreed with the Federal Reserve, except for a single issue related to the interchange cost calculation which was referred back to the Federal Reserve for reconsideration. On August 18, 2014, the plaintiff merchants filed a petition for review of the appeals court's decision in the U.S. Supreme Court, seeking review of a portion of the rules pertaining to the interchange cost calculation. The rules, described above, remain in place while the case is ongoing. These regulations have adversely affectedit may increase our U.S. debit businesscompliance costs and associated revenues by creating negative pressure onreduce our pricing, reduced the volume and number of U.S. debit payments we process, and diminished associated revenues. Although we believe we have absorbed the principal impact of the regulations as issued in October 2011, our business could continue to be affected, including if the Federal Reserve issues new regulations.
These pressures have arisen through various channels. Other debit networks may become more aggressive in offering merchant cost reductions to win routing preference, which in turn puts more pressure on the business terms offered by Visa. A number of our clients obtained fee reductions or increased incentives from us to offset their own lost revenue. Some clients elected to issue fewer cards enabled with Visa-affiliated networks or reduced the number of debit cards they issued and investments they made in marketing and rewards programs, while others

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imposed new or higher fees on debit cards or demand deposit account relationships. Many merchants have used the routing regulations to redirect transactions or steer account holders to other debit networks based on lower cost or other factors. Other clients and merchants are likely to take similar actions in the future.
The Dodd-Frank Act created an independent Consumer Financial Protection Bureau, with responsibility for most federal consumer protection laws in the area of financial services and new authority with respect to consumer protection issues, including those pertaining to us to some extent. These actions may make payment card transactions less attractive to issuers, consumers and merchants by further regulating disclosures, payment card practices, fees, routing and other matters with respect to credit, debit and prepaid cards.
Some elements of the Dodd-Frank Act lack definition and create the potential for networks to pursue different strategies subject to their interpretation of the rules. Our interpretation may result in a pursuit of strategies that may be less effective than those of our competitors. Overall, the regulations and developments arising from the Dodd-Frank Act could have a material, adverse effect on our financial condition, revenues, results of operations, prospects for future growth and overall business.
New laws or regulations in one jurisdiction or of one product offering may lead to new laws or regulations in other jurisdictions or of other product offerings.
Regulators around the world increasingly note each other's approaches to the regulation of the payments industry. Consequently, a development in one country, state or region may influence regulatory approaches in another. The Dodd-Frank Act and the European Union Commission's draft interchange regulation are developments with such potential. See Note 20Legal Matters to our consolidated financial statements included in Item8 of this report. Similarly, new laws and regulations involving one product offering may cause lawmakers there to extend the regulations to other product offerings. For example, regulations affecting debit payments could eventually spread to credit payments.
The risks created by a new law or regulation have the potential to be replicated and to negatively affect our business in another region or in other product offerings. As a result, werevenue opportunities. We may face differing rules and regulations in matters like interchange reimbursement rates, network exclusivity, preferred routing, dynamicdomestic processing requirements, currency conversion, point of salepoint-of-sale transaction rules and practices, privacy, data use or protection and operating regulations thatassociated product technology. As a result, the Visa Rules and our other contractual commitments may differ from country to country or by product offering. Complying with these and other regulations increases our costs and can reduce our revenue opportunities. Further, as regulations change, they may affect our existing contractual arrangements.
If widely varying regulations come into existence worldwide, we may have difficulty rapidly adjusting our product offerings, services and fees, and other important aspects of our business in the various regions. In addition, adverse developments, regulations and litigation with respect to our industry or another industry may also, by association, negatively impact our reputation, or result in greater regulatory or legislative scrutiny or litigation against us. Any of these factors could materially and adversely affect our business, financial condition and results of operations.
Government actions may prevent us from competing effectively against providers of domestic payments services in certain countries, which may materially and adversely affect our ability to maintain or increase our revenues and extend our global brands.
Governments in some countries provide resources to or protection for their domestic payment card networks, brands and processors. These governments may impose regulatory requirements that favor domestic providers or that mandate domestic payments processing be done entirely in that country. In China, for example, UnionPay continues to enjoy advantages over international networks, remains the sole processor of domestic transactions and operates the sole domestic acceptance mark. In light of the U.S. and EU sanctions targeting Russias financial sector, the Russian government has modified its National Payments Systems laws that require, among other things, the creation of a national payment system and local storage of certain transaction data. As a result, international payment brands could be mandated to process Russian domestic transactions on the government-owned payment system. Additional laws or mandates may be put into place without sufficient notice which may increase our costs and decrease the number of Visa-branded cards issued or processed in Russia. These actions could impede us from utilizing our global processing capabilities for our financial institution clients in those countries and substantially restrict our activities there. These actions could also force us to leave countriesregions where we presently have activity and keep us from entering new markets. Although we are trying to effect change in these countries, we may not succeed. This could adversely affect our ability to maintain or increase our revenues and extend our global brands.

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Regulation in the areas of consumer privacy and data use and security could decrease the number of Visa-branded cards issued, our payments volume and our revenues.
Privacy, data use and security continue to receive heightened legislative and regulatory focus in the United States and elsewhere. For example, in many jurisdictions consumers must be notified in the event of a data breach and those jurisdictions who have these laws are continuing to increase the circumstances and the breadth of these notices.operate. Our failure or the failure of our clients to comply with these laws and regulations could result in fines, sanctions, litigation and damage to our global reputation and our brands. These measures may increase Visas and our clients' costs, decrease the number of Visa-branded cards our clients issue, and decrease our payments volume and revenue.
Evolving and increased global regulatory focus on the payments industry may result in costly new compliance burdens on our clients and on us, leading to increased costs, decreased payments volume and a material, adverse impact on our financial condition, revenues, results of operations, prospects for further growth and overall business.
Regulation of the payments industry has evolved and increased significantly. Examples include:

Data protection and information securityAspects of our operations and business are subject to privacy and data protection regulation in the United States and elsewhere. Our financial institution clients around the globe are subject to similar requirements under privacy laws and bank regulatory regimes. In addition, many U.S. states have enacted legislation requiring consumer notification in the event of a security breach.

Regulatory compliance. We are subject to anti-money laundering laws and regulations, including the U.S. Bank Secrecy Act, as amended, including the USA PATRIOT Act of 2001. In addition, we are also subject to the economic and trade sanctions programs administered by OFAC that prohibit or restrict dealings with certain countries, their governments and, in certain circumstances, their nationals, as well as with specifically-designated individuals and entities such as narcotics traffickers, terrorists and terrorist organizations. An increase in the number of OFAC sanctions, such as those issued in connection with the Russia-Ukraine conflict, may affect the issuance, acceptance, reputation, and revenues of Visa-branded cards. In addition, some of our clients located outside of the United States may not be subject to these same laws, regulations and sanctions, and, as a result, may initiate transactions that, while permissible in their countries, are not permissible in the United States. We have policies, procedures, systems and controls designed to identify and address potentially impermissible transactions. Regulation of the price of credit. Many jurisdictions in which Visa-branded cards are used have regulations that could increase the costs of card issuance or decrease the flexibility of issuers to charge market-based interest rates and fees on credit card accounts. These include the Credit CARD Act of 2009 in the United States and other proposed regulations under it, and proposed changes to regulations under the Truth in Lending Act of 1968.

Increased CFPB scrutiny. The Consumer Financial Protection Bureau (the "CFPB") has primary oversight and rule-writing authority over consumer financial products in the United States, including the regulations that apply to credit, debit, and prepaid cards. Regulatory changes that impose new requirements on or restrict the terms under which financial products can be offered could increase our clients costs and decrease the number of Visa-branded payment cards our clients issue. The CFPB also has supervisory and independent examination authority as well as enforcement authority over certain financial institutions, their service providers,and other entities, which could include us due to our processing of credit, debit, and prepaid transactions. 

Increased central bank oversight. Several central banks around the world have increased, or are seeking to increase, their formal oversight of the electronic payments industry, in some cases considering designating them as "systemically important payment systems" or "critical infrastructure." Any such oversight may lead to additional regulations by central banks and other government regulators. These could include new settlement procedures, cyber security requirements or other operational rules to address credit and operational risks. They could also include new criteria for financial institution client participation and merchant access to our payments system.


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Safety and soundness regulation. Recent banking regulations enacted in the United States and elsewhere may make some financial institutions less likely to become an issuer of Visa-branded cards, because they may be subject to increased risk management or higher capital requirements.

Regulation of Internet and mobile transactions. Proposed legislation in various jurisdictions may make it less desirable or more costly to complete Internet transactions using Visa-branded cards by affecting the legality of those transactions, the laws that govern the transactions, their taxation or the allocation of various intellectual property rights. In addition, new mobile regulatory requirements could impact our business practices.

Money transfer regulations. As we expand our product offerings, we may become subject to U.S. state money transfer regulations, as well as international payments laws, which could increase our regulatory oversight and compliance costs.
Complying with these and other regulations increases our costs and can reduce our revenue opportunities. Our programs and policies are designed to complysupport our compliance with anti-money laundering, anti-terrorism, sanctionsa wide array of regulations and other laws, and we continue tocontinually enhance them. But,our compliance programs as regulations continue to evolve and regulatory oversight continues to increase,evolve. However, we cannot guarantee that our programs and policiespractices will be deemed compliant by all applicable regulatory authorities. In the event our controls should fail or we are found to be out of compliance for other reasons, we could be subject to monetary damages, civil and criminal money penalties, litigation and damage to our global brandbrands and reputation. The impactFurthermore, the evolving and increased regulatory focus on the payments industry could reduce the number of such regulations onVisa products our clients and on us may increase compliance costs and reduceissue, the volume of payments we process. Moreover, such regulations canprocess and our revenue; negatively impact our brands and our competitive positioning; and limit the types of products and services that we offer, the countries in which Visa-branded cardsour products are used and the types of account holderscustomers and merchants who can obtain or accept Visa-branded cards. Anyour products, all of which could harm our business.
We may be subject to tax examinations or disputes, or changes in the tax laws.

We exercise significant judgment in calculating our worldwide provision for income taxes and other tax liabilities. Although we believe our tax estimates are reasonable, many factors may limit their accuracy. We are currently under examination by, or in disputes with, the U.S. Internal Revenue Service, the U.K.’s HM Revenue & Customs as well as tax authorities in other jurisdictions, and we may be subject to additional examinations or disputes in the future. Relevant tax authorities may disagree with our tax treatment of certain material items and thereby increase our tax liability. Failure to sustain our position in these occurrencesmatters could materiallyharm our cash flow and adversely affectfinancial position. In addition, changes in existing laws, such as recent proposals for fundamental U.S. and international tax reform or those resulting from the Base Erosion and Profit Shifting (BEPS) project being conducted by the Organization for Economic Cooperation and Development, may also increase our overall business, revenues, prospects for future growth,effective tax rate. A substantial increase in our tax payments could have a material, adverse effect on our financial condition and resultsresults. See also Note 19—Income Taxes to our consolidated financial statements included in Item 8 of operations.this report.
Litigation Risks
OurWe may be adversely affected by the outcome of litigation or investigations, despite certain protections that are in place.
We are involved in numerous civil actions and government investigations alleging violations of competition and antitrust law, consumer protection law and intellectual property law, among others. Details of the claims and the status of those proceedings are described more fully in Note 20—Legal Matters. Legal and regulatory proceedings and investigations are inherently uncertain, expensive and disruptive to our operations. In the event we are found liable in any material litigation, proceedings or investigations, particularly in a large class action lawsuit or an antitrust claim entitling the plaintiff to treble damages, we may be required to pay significant awards or settlements. In addition, settlement terms, judgments or pressures resulting from legal proceedings or investigations may require us, to modify the default interchange reimbursement rates we set, revise the Visa Rules or the way in which we enforce our rules, modify our fees or pricing, or modify the way we do business, which may harm our business. Finally, we are required by some of our commercial agreements to indemnify other entities for litigation asserted against them, even if Visa is not a defendant.
For certain litigation matters like the U.S. covered litigation and the VE territory covered litigation, which are described in Note 3—U.S. and Europe Retrospective Responsibility Plans and Note 20—Legal Matters, we have certain protections provided for in the respective retrospective responsibility plan may notplans. The two retrospective responsibility plans are different in the protections they provide and the mechanisms by which we are able to either fund the settlements and judgments in the case of the U.S. covered litigation or recoup covered losses in the case of the VE territory covered litigation. The failure of one or both of the retrospective responsibility plans to adequately insulate us from the impact of such settlements, judgments, losses or final judgments.
Our retrospective responsibility plan addresses monetary liabilities from settlements of, or final judgments in, the covered litigation, which is described in Note 3Retrospective Responsibility Plan to our consolidated financial statements included in Item8 of this report. The retrospective responsibility plan consists of several related mechanisms to fund settlements or judgments in the covered litigation. These include an escrow account funded with a portion of the net proceeds of our IPO and any subsequent offerings of our shares of class A common stock (or deposits of cash into the escrow account in lieu of such offerings). They also include a loss sharing agreement, a judgment sharing agreement and an omnibus agreement, as amended. In addition, our U.S. financial institution clients are obligated to indemnify us pursuant to Visa U.S.A. Inc.'s certificate of incorporation and bylaws and in accordance with their membership agreements. These mechanisms are unique, complicated and tiered, and if we cannot use one or more of them, this could have a material adverse effect onmaterially harm our financial condition andor cash flows, or even cause us to become insolvent.
The principal remaining covered litigation involves interchange reimbursement rates. See Note 20Legal Matters to our consolidated financial statements included in Item8 of this report. Beginning in 2005, a series of complaints (the majority of which were styled as class actions) were filed on behalf of merchants against us, MasterCard and/or other defendants, including certain Visa member financial institutions. We refer to this as the interchange multidistrict litigation or MDL 1720. Among other allegations, the plaintiffs alleged that Visa's setting of default interchange reimbursement rates violated federal antitrust laws and, in some cases, certain state unfair competition laws. The lawsuits were transferred to a multidistrict litigation in the U.S. District Court for the Eastern District of New York.
The plaintiffs in MDL 1720 seek damages for alleged overcharges in merchant discount rates as well as injunctive and other relief. The consolidated class action complaint alleges that estimated damages will range in the tens of billions of dollars. Because these lawsuits were brought under the U.S. federal antitrust laws, any actual damages would be trebled.
The allocation of any monetary judgment or a settlement among the defendants is governed by an omnibus agreement dated February 7, 2011, and amended August 26, 2014. See Note 3Retrospective Responsibility Plan to our consolidated financial statements included in Item8 of this report. Visa's portion of a settlement or judgment

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covered by the omnibus agreement would be allocated in accordance with specified provisions of our retrospective responsibility plan.
We signed settlement agreements in connection with MDL 1720, which included an agreement to pay approximately $4.0 billion to the class plaintiffs. On January 14, 2014, the court entered a final judgment order approving the settlement, from which a number of objectors have appealed. Until the appeals are finally adjudicated, no assurance can be provided that we will be able to resolve the class plaintiffs' claims as contemplated by the Settlement Agreement.
A number of merchants have filed opt-out cases in various federal district courts. All of the cases filed in federal court have been either assigned to the judge presiding over MDL 1720, or have been transferred by the Judicial Panel on Multidistrict Litigation for inclusion in MDL 1720. The court has entered an order confirming that MDL 1720 includes: (i) all current and future actions transferred to MDL 1720 by the Judicial Panel on Multidistrict Litigation or other order of any court for inclusion in coordinated or pretrial proceedings; and (ii) all actions filed in the Eastern District of New York that arise out of operative facts as alleged in the cases subject to the transfer orders of the Judicial Panel on Multidistrict Litigation. Cases that are transferred to or otherwise included in MDL 1720 are covered litigation for purposes of the retrospective responsibility plan. It is possible that some opt-out cases may not be transferred or otherwise included in MDL 1720 and will not be covered litigation.
Failure of our retrospective responsibility plan to insulate us adequately from the impact of such settlements or judgments could result in a material adverse effect on our financial condition and cash flows. Such a failure could even cause us to become insolvent. The retrospective responsibility plan addresses only the covered litigation. The plan generally does not cover other pending litigation or any litigation that we may face in the future, except for cases that include claims for damages relating to the period prior to our IPO that are transferred for pre-trial proceedings or otherwise included in the interchange multidistrict litigation. See —If we are found liable in other pending or future lawsuits, we may have to pay substantial damages. In addition, non-monetary settlement terms and judgments in the covered litigation may require us to modify the way we do business. See —Limitations on our business resulting from litigation may materially and adversely affect our revenues and profitability. Therefore, even if our retrospective responsibility plan provides us with adequate funding to satisfy our obligations with respect to monetary liabilities from settlements of, and judgments in, the covered litigation, it will not insulate us from the monetary impact of pending or future litigation.
If we are found liable in other pending or future lawsuits, we may have to pay substantial damages.
Like many other large companies, we are a defendant in a number of civil actions and investigations alleging violations of competition/antitrust law, consumer protection law or intellectual property law, among others. Examples of such claims are described more fully in Note 20Legal Matters to our consolidated financial statements included in Item8 of this report. Some lawsuits involve complex claims that are subject to substantial uncertainties and unspecified damages; therefore, we cannot ascertain the probability of loss or estimate our liability. Accordingly, we have not established allowances for such legal proceedings.
Particularly in cases involving merchants and consumers, private plaintiffs often seek class action certification in cases against us due to the size and scope of our business. If we are found liable in a large class action lawsuit, such as the U.S. or Canadian merchant class action lawsuits, monetary damages could be significant. See Note 20Legal Matters to our consolidated financial statements included in Item8 of this report.
If we are unsuccessful in our defense against any material pending or future legal proceedings, we may have to pay substantial damages.This could result in a material and adverse effect on our results of operations, cash flow and financial condition and could even cause us to become insolvent.
Limitations on our business resulting from litigation may materially and adversely affect our revenues and profitability.
Certain limitations have been placed on our business in recent years because of litigation. We may also have to change our business practices in response to pending or future litigation. For example, under the settlement agreement in the interchange multidistrict litigation, we have agreed, among other things, to permit merchants to add surcharges to credit transactions in certain circumstances.
These and other settlements of, or judgments in, past, pending and future litigation could force us to limit the rates we charge, revise our rules about rates charged to consumers who use Visa-branded payment products, or

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make other modifications to our business. These modifications could materially and adversely affect our payments volume, revenues, operating results, prospects for future growth and overall business.
Tax examinations or disputes, or changes in the tax laws applicable to us, could materially increase our tax payments.
We exercise significant judgment in calculating our worldwide provision for income taxes and other tax liabilities. Although we believe our tax estimates are reasonable, many factors may decrease their accuracy. We are currently under examination by, or in disputes with, the U.S. Internal Revenue Service and other tax authorities, and we may be subject to additional examinations or disputes in the future. Relevant tax authorities may disagree with our tax treatment of certain material items and thereby increase our tax liability. Failure to sustain our position in these matters could result in a material, adverse effect on our cash flow and financial position. In addition, changes in existing laws, such as recent proposals for fundamental U.S. and international tax reform, may also increase our effective tax rate. A substantial increase in our tax burden could have a material, adverse effect on our financial results. See also Note 19Income Taxes to our consolidated financial statements included in Item8 of this report.
We have limited rights to enforce our agreement with Visa Europe, which includes indemnity obligations that could expose us to significant liabilities.
The relationship between Visa and Visa Europe is governed by the Framework Agreement. In the event Visa Europe fails to meet its obligations under the Framework Agreement, our remedies are limited. We are unable to terminate the agreement even upon Visa Europe's material, uncured breach. We also have a call option to acquire Visa Europe, which can be triggered only under extremely limited circumstances. See Note 2Visa Europe to our consolidated financial statements included in Item8 of this report.
Under the Framework Agreement, we may be required to indemnify Visa Europe for losses resulting from all claims outside its region arising from our or their actions relating to the payments business. This obligation applies even if neither we nor any of our related parties or agents engaged in the actions giving rise to such claims. The indemnity obligation could expose us to significant liabilities for activities over which we have little or no control. Our retrospective responsibility plan would not cover these liabilities.
Visa Europe is obligated to indemnify Visa Inc. and Visa International Service Association (Visa International) in connection with the European Competition Proceedings, in our opinion, including payment of any fines or damages that may be imposed. However, Visa Europe has informed us of its position that it is not obligated to indemnify us or Visa International for any claim in the European Competition Proceedings, including claims asserted in either the European Commission matter or the filed or unfiled claims in the U.K. Merchant Litigation. If Visa Europe continues in its refusal to indemnify us and we cannot enforce the indemnity, we could be exposed to significant liabilities which would not be covered under our retrospective responsibility plan. See Note 20Legal Matters to our consolidated financial statements included in Item 8 of this report.
Business Risks
TheWe face intense pressure we face on client pricing may materially and adversely affect our revenues and profits.
Pressure on client pricing poses challenges for our business. In order to stay competitive, we offer incentives to our clients to increase payments volume, enter new market segments and expand their Visa-branded card base. These include up-front cash payments, fee discounts, credits, performance-based incentives, marketing and other support payments. We have continued to increase the use of incentives such as up-front cash payments and fee discounts in many countries, including the United States. In addition, we offer incentives to certain merchants or acquirers to win routing preference in situations where our products co-reside with other networks and merchants have a choice of network routing options. The economic pressures on our clients arising from the Dodd-Frank Act have also increased our use of incentives. See —The Dodd-Frank Act may continue to have a material, adverse impact on our financial condition, revenues, results of operations, prospects for future growth and overall business. As a result, the provision of certain products and services may be less profitable or unprofitable, which may materially and adversely affect our revenues and profits.
If we continue to increase incentives to our clients, we will need to find ways to offset the financial impact by increasing payments volume, increasing the amount of fee-based services we provide or both. We may not succeed in doing so, particularly, in the current regulatory environment. In addition, we benefit from long-term contracts with certain clients, including those that are large contributors to our revenue. Continued pressure on our fees could prevent us from maintaining such agreements in the future on the same or favorable terms. We may also

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have to modify existing agreements in order to maintain relationships or comply with regulations. While we may implement cost containment and productivity initiatives in areas other than those surrounding client incentives, we may not be successful in our efforts or they may not offset the decreases in our revenues.
Intense competition in our industry may cause our business, financial condition, results of operations and prospects for future growth to suffer.industry.
The global payments industryspace is intensely competitivecompetitive. As technology evolves, new competitors emerge and as a result, our payment programsexisting clients and competitors assume different roles. Our products compete against all forms of payment. These includewith cash, checks, electronic eCommerce,funds, virtual currency payments, global or multi-regional networks, other closed-loop payments systems, and alternative payment providers primarily focused on enabling payments through ecommerce and mobile channels. As the global payments as well as traditional general purpose card networks. In addition,space becomes more complex, we face increasing competition from our open-loopclients, emerging payment providers and other digital and technology companies. Many of these providers have developed payments network competes againstsystems enabled through online activity in ecommerce and mobile channels, and are seeking to expand into other alternate payment systems such as closed-loop payment systems. The Dodd-Frank Act increased this competitive pressure.channels that compete with or replace our products and services.
SomeAdditionally, some of our competitors may develop substantially better technology, more widely adopted delivery channels or have greater financial resources. They may offer a wider range of programs, products and services, than we do, including some that are more innovative ones.innovative. They may use advertising and marketing strategies that are more effective than ours, achieving broader brand recognition, and greater issuance and merchant acceptance. They may also develop better security solutions or more favorable pricing arrangements.
Certain of our competitors operate with different business models, have different cost structures or participate selectively in different market segments. These include domestic networks in the United States, China, Canada and Australia. TheyThose business models may ultimately prove more successful or more adaptable to new

regulatory, technological and other developments. In manysome cases, these competitors have the support of government mandates that prohibit, limit or otherwise hinder our ability to compete for or otherwise secure transactions within thosecertain countries and regions.
TraditionalSome of our competitors, including American Express, Discover, private-label card networks, virtual currency providers, technology companies that enable the exchange of digital assets and certain alternate payments systems, operate closed-loop payments systems, with direct connections to both merchants and consumers. Government actions or nontraditional competitorsinitiatives such as the U.S. Dodd-Frank Act or the U.S. Federal Reserve’s Faster Payments initiatives may put us at aprovide them with increased opportunities to derive competitive disadvantage by leveraging services or productsadvantages from these business models. Similarly, regulation in areas in which we do not directly compete to win business in areas where we do compete. Our clients can reassess their commitments to us at any time or develop their own competitive services. The risk to maintaining or securing our clients' long-term commitments to our products increased with the Dodd-Frank Act's restrictions on network exclusivityEurope under PSD2 and in the debit sector.U.K. through the PSR may require us to open up access to, and allow participation in, our network to additional participants, and reduce the infrastructure investment and regulatory burden on potential competitors. We do not have exclusivity with our largest clientsalso run the risk of disintermediation due to factors such as JPMorgan Chaseemerging technologies, including mobile payments, alternate payment credentials, other ledger technologies or payment forms, and Bankby virtue of America. In certain circumstances,increasing bilateral agreements between entities that prefer not to use our clients may terminate these relationships on relatively short notice without significant early termination fees. Because a significant portion of our operating revenues is concentrated among our largest clients, our operating revenues would decline significantly if we lost onepayments network for processing payments. For example, merchants could process transactions directly with issuers, or more of these clients. Thisprocessors could have a material adverse impact on our business, financial conditionprocess transactions directly with issuers and results of operations. See Note 13Enterprise-wide Disclosures and Concentration of Business to our consolidated financial statements included in Item 8 of this report.acquirers.
We expect there to be changes in the competitive landscape to continue to shift and evolve. For example:
competitors, clients and others are developing alternative payment networks or products that could disintermediate us from the transaction processing or the value-added services we provide to support such processing. Examples include initiatives like The Clearing House, an ACH-based payment system comprised of large financial institutions, and EWS, an alternative to an ACH payment system that provides faster funds or real-time payments across P2P, corporate and government disbursement, bill pay and deposit check transactions;

similarly, multiple countries are developing or promoting ACH-based real-time payment systems or mandating local networks with clients that also present a risk of disintermediation to our business;

parties that process our transactions may try to minimize or eliminate our position in the future. For example:payments value chain;

parties that access our payment credentials, tokens and technologies, including clients, technology solution providers or others might be able to migrate account holders and other clients to alternate payment methods or utilize our payment credentials, tokens and technologies to establish or help bolster alternate payment methods and platforms;

competitors, clients and others may develop products thatmethods to use our payment credentials, tokens and technologies to compete with, impair or replace the value-added services we provide todigital payment products that use and support our transaction processing;network and processing over our network;

parties that processwe may need to adjust our transactions in certain countries may trylocal rules and practices to eliminate our position in the payments value chain;remain competitive amidst evolving regulatory landscapes and competitors’ practices;

we may be asked to develop or customize certain aspects of our payment services for use by our customers, processors or other third parties;parties, thereby increasing operational costs;

we may need to agree to business arrangements with terms less protective of Visa’s proprietary technology and interests in order to compete with others, including those with issuers and with competing networks;

participants in the payments industry may merge, form joint ventures or enable or enter into other business combinations that strengthen their existing business propositions or create new, competing payment services;

competition may increase from alternate types of payment services, such as mobile payment services, eCommerceecommerce payment services, P2P payment services, faster payment initiatives and payment services that permit ACH payments or direct debit of consumer checking accounts or ACH payments;accounts;


new players and intermediaries in the payments value chain may redirect transactions or steer account holdersparticipants away from our network;

we may face increasing risk of others asserting their intellectual property rights and potential litigation, as market entrants include technology companies and companies from industries where patent rights are actively asserted;

as this landscape is quickly evolving, we may not be able to foresee or respond sufficiently to emerging risks associated with new business, products, services and practices; or


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new services andor revised industry standards related to EMV-chip payment technology, cloud-based payments, tokenization or other technologies that we develop may be impacted by industry-wide solutions and standards set by organizations such as the International Organization for Standardization, American National Standards Institute and EMVCo related to EMV-chip payment technology, tokenization,may result in additional costs and expenses for Visa and its clients, or other technologies.otherwise negatively impact the functionality and competitiveness of our products and services.
Our failure to compete effectively in light of any such developments could materially and adversely affectharm our business financial condition, revenues, results of operations and prospects for future growth.
DisintermediationOur revenues and profits are dependent on our client and merchant base, which may be costly to win, retain and maintain.
Our financial institution clients and merchants can reassess their commitments to us at any time or develop their own competitive services. While we have certain contractual protections, our clients, including some of our largest clients, generally have flexibility to issue non-Visa products. Further, in certain circumstances, our financial institution clients may decide to terminate our contractual relationship on relatively short notice without paying significant early termination fees. Because a significant portion of our operating revenues is concentrated among our largest clients, the loss of business from the payments value chainany one of these larger clients could harm our business.
Our position in the payments value chain is key to our business. Some of our competitors, including American Express, Discover, private-label card networks and certain alternate payments systems, operate closed-loop payments systems, with direct connections to both merchants and consumers without any intermediaries. These competitors seek to derive competitive advantages from this business, model. Regulatory actions such as the Dodd-Frank Act may provide them with increased opportunity to do so. In addition, although other competitors are pursuing similar lines of business or adopting similar commercial models, they have not attracted the same level of legal or regulatory scrutiny of their pricing and business practices as operators of multi-party payments systems such as ours.
We also run the risk of disintermediation by virtue of increasing bilateral agreements between entities that prefer not to use our payments network for processing payments. For example, merchants could process transactions directly with issuers, or processors could process transactions directly between issuers and acquirers.
Additional consolidation in the banking industry could result in us losing business and create pressure on the fees we charge our clients, which could materially and adversely affect our business, revenues, results of operations and prospectsfinancial condition.
In order to stay competitive, we offer incentives to our clients to increase payments volume, enter new market segments and expand their use and acceptance of Visa products and services. These include up-front cash payments, fee discounts and rebates, credits, performance-based incentives, marketing and other support payments that impact our revenues and profitability. In addition, we offer incentives to certain merchants or acquirers to win routing preference in situations where other network functionality is enabled on our products and there is a choice of network routing options. Market pressures on providing incentives, fee discounts and rebates could moderate our growth. If we are not able to implement cost containment and productivity initiatives in other areas of our business or increase our volumes in other ways to offset the financial impact of these incentives, fee discounts and rebates, it may harm our net revenues and profits.
In addition, it may be difficult or costly for future growth.
Additionalus to acquire or conduct business with financial institutions or merchants that have longstanding exclusive, or nearly exclusive, relationships with our competitors. These financial institutions or merchants may be more successful and may grow more quickly than our existing clients or merchants. In addition, if there is a consolidation in the banking industry may result in theor acquisition of one or more of our largest clients or co-brand partners by ana financial institution client or merchant with a strong relationship with one of our competitors, or with one of our competitors directly. Thisit could result in the acquired financial institution's Visaour business shifting to a competitor, resulting inwhich could put us at a substantial loss of business to us.
Additional consolidation in the banking industry could also reduce the overall number of newcompetitive disadvantage and existing clients, who may seek and obtain greater pricing discounts or other incentives from us. In addition, more consolidation could promptharm our existing clients to seek to renegotiate their pricing agreements with us to obtain more favorable terms. We may also be adversely affected by price compression should one of our clients absorb another financial institution and qualify for higher volume-based discounts on the combined volumes of the merged businesses. Pressure on the fees we charge our clients caused by such consolidation could materially and adversely affect our business, revenues, results of operations and prospects for future growth.business.
Merchants' and processors' continued focus on thepush to lower acceptance costs associated with payment card acceptance may result in more litigation, regulation, regulatory enforcement, incentive arrangements and other initiatives.challenge industry practices could harm our business.
We rely in part on merchants and their relationships with our clients to maintain and expand the acceptance of Visa-branded payment cards. Consolidation in theVisa products. Certain large retail industry is producing a group of larger merchants that is having a significant impact on all participantshave been exercising their influence in the global payments industry. Some merchants have soughtsystem to reduceattempt to lower their acceptance costs associated with payment card acceptance by lobbying for new legislation, andseeking regulatory enforcement, filing lawsuits and by filing lawsuits.in some cases, refusing to accept Visa products. If they continue,are successful in their efforts, we may face increased compliance and litigation expenses.expenses and issuers may decrease their issuance of our products. In the U.S., the cost of payment card acceptance has emerged in the context of payment security. A number of merchant trade associations claim that EMV cards without PIN cardholder verification are not worth the investment. The October 2015 liability shift and ongoing transition to EMV resulted in calls for a PIN verification mandate. More recently, U.S. merchant-affiliated groups and processors have expressed concerns regarding the EMV certification process. Some
We also face competitive pressures on pricing. We
policymakers have called upon U.S. competition authorities to consider potential concerns arising from the roles of industry bodies such as EMVCo and the Payment Card Industry Security Standards Council. Additionally, some merchants and processors have pushed for changes to industry practices and our clients negotiate pricing discounts and other incentive arrangements with certain largerequirements for Visa acceptance at the point of sale, including the ability for merchants to increase acceptanceaccept only certain types of Visa products, to mandate only PIN authenticated transaction, to differentiate or steer among Visa product types issued by different financial institutions, and usageto impose surcharges on customers presenting Visa products as their form of Visa-branded payment cards.payment. If merchants continue to consolidate, we and our clients may have to increase the incentives provided to certain large merchants. Some merchants also continue to invest in their own payment solutions, using both traditional and new technology platforms.Examples include closed-loop payment systemsthat are specific to a single merchantor multi-merchant solutions like the Merchant Customer Exchange, which is designed for a mobile platform and has many merchant participants.Such programs may offer unique or specialized benefits to consumers, including discounts or customized offers.If merchants are able to drive broad consumer adoption and usage, itsuccessful, these efforts could adversely impact consumers' usage of our transaction volume.products, lead to regulatory enforcement and/or litigation, increase our compliance and litigation expenses, and harm our business.
All of these factors could materially and adversely affect our revenues, results of operations, prospects for future growth and overall business. Competitive and regulatory pressuresWe depend on pricing could make it difficult to offset the cost of these incentives.

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Certain financial institutions or merchants have exclusive, or nearly exclusive, relationships with our competitors to issue or accept payment cards, and these relationships may adversely affect our ability to maintain or increase our revenues.
Certain financial institutions or merchants have longstanding exclusive, or nearly exclusive, relationships with our competitors to issue or accept payment cards. These relationships may make it difficult or cost-prohibitive for us to conduct material amounts of business with them. In addition, these financial institutions or merchants may be more successful and may grow more quickly than our existing clients or merchants, which could put us at a competitive disadvantage and prevent us from growing our business and revenues.
Failure to maintain relationships with issuers, acquirers, merchants and account holders, and the failure of our financial institution clients, oracquirers, merchants and other third parties to provide services on our behalf could materially and adversely affect our business.parties.
We depend and will continue to depend significantly on relationships with our financial institution clients and on their relationships with account holderscustomers and merchants to support and to compete effectively for our programs and services. We do not issue cards, extend creditservices and thereby compete effectively in the marketplace. Our relationships with industry participants are complex and require us to account holders or determinebalance the interest rates or other fees chargedinterests of multiple third parties. For example, in the U.S., the EMV migration has been resisted by certain merchants, leading to account holders using cards that carry our brands. Each issuer determines these competitive card features for their customers.
As a resultconflicts and litigation concerning the timing and scope of the Dodd-Frank Act's changes to the network exclusivity rules, we have engagedliability shift, chargebacks and will continue todebit routing, among others.
We engage in significantly more discussions with merchants, acquirers and processors. We already engage in many co-branding efforts, in which we contract with merchants, who directly receive incentives from us. We also engage with merchants, acquirers and processors andto provide incentives to promote routing preference and acceptance growth. We engage in many payment card co-branding efforts with merchants, who receive incentives from us. As these and other relationships become more prevalent and take on a greater importance to our business, our success will increasingly depend on our ability to continue to engage in these discussions in order to sustain and grow these relationships.
Outside the United States, some governments only permit local providers to complete domestic processing, which prohibits us from overseeing the end-to-end processing of the transactions. Therefore, we depend on our close working relationships with our clients in these regions to effectively manage the processing of transactions involving Visa-branded cards. Our inability to oversee the end-to-end processing for cards carrying our brands in these countries may put us at a competitive disadvantage by limiting our ability to ensure the quality of the services supporting our brands.
In addition, we depend on third parties, including suppliers, and our financial institution clients to provide various services associated with our payments network, on our behalf, and tobehalf. To the extent that such third-party vendors or our financial institution clientsparties fail to perform or deliver adequate services, our business and reputation could be impaired.harmed.
Negative perception of our company in the marketplace may affectIf we are not able to maintain and enhance our brands, andif events occur that damage our reputation whichor brands or we experience brand disintermediation, it could harm our business.
Our brands are globally recognized and are key assets of our business.
We believe that our clients and customers associate our brands with acceptance, security, convenience and universality. Our success depends in large part on our ability to maintain the value of our brands and their attributes are key assetsreputation of our business.products and services in the payments ecosystem, elevate the brand through new and existing products, services and partnerships, and uphold our corporate reputation. The ability to attract and retain account holdersincreased use or popularity of products that we have developed in partnership with large technology and financial institution clients to Visa-branded products depends highly uponcompanies could result in consumer confusion or brand disintermediation and decrease the external perceptionsvalue of our company and our industry's quality of service, use and protection of account holder data, regulatory compliance, financial condition, corporate responsibility and other factors. Negative perception or publicity, particularly in light of the rapid, widespread use of social media channels, could cause damage tobrand. In addition, our brands and reputation. Our businessreputation may also be affectednegatively impacted by a number of factors, including data security breaches, compliance failures, negative perception of our industry or the industries of our clients, actions taken by our clients or other third parties, or by circumstancessuch as sponsorship partners, that are outside of our control:
Our clients may take actions that we do not believereflect our views or are inconsistent with our own business practices, and fraudulent or other illegal activity using our payment products. If we are unable to be inmaintain our reputation, or if events occur that damage our reputation, the best interestsvalue of our brands suchmay be impaired, which could harm our relationships with clients, customers and the public, as aggressive creditor practices.well as impact our business.

Global economic, political, market and social events or conditions may harm our business.
Our limited control overrevenues are dependent on the qualityvolume and number of servicepayment transactions made by customers, governments and promotionbusinesses, whose spending patterns may be affected by prevailing economic conditions. In addition, almost half of our brands in Europe could affect our brands and reputation globally. While Visa Europe has very broad latitude to use our brands and technology within its region, Visa Europe is not required to spend any minimum amount of money conducting research on brand performance, promoting or maintainingoperating revenues are earned outside the strengthU.S. International transaction revenues represent a significant part of our brands.

We may be associated with adverse developments with respect to our industry,revenue and with new rules and regulations concerning human rights conditions, our corporate responsibility regarding those conditions and resulting disclosure requirements.


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Any negative perception of the United States arising from its political, economic, social or other positions could harm the perceptionare an important part of our company and our brands globally by associating Visa with those positions.
Anygrowth strategy. Therefore, adverse macroeconomic conditions, including recessions, inflation, high unemployment, currency fluctuations, actual or anticipated large-scale defaults or failures, or slowdown of these factorsglobal trade, could turn clients and consumers away from our brand and products, require us to take on additional liabilities and costs, result in greater regulatory or legislative scrutiny, and materially and adversely affect our revenues, operating results, prospects for future growth and overall business.
Unprecedented economic events in financial markets around the world have affected and are likely to continue to affect our clients, merchants and account holders, and may potentially impact our financial condition, revenues, results of operations, prospects for future growth and overall business.
The current threats to global economic growth include geopolitical instability in Russia, Ukraine, the Middle East and other oil producing countries, which could affect oil prices, economic fragility in the Eurozone and in the United States, higher interest rates hurting the housing market, sluggish job creation, political discord, spending cuts and debt defaults. While there continues to be some improvements in advanced economies, emerging economies continue to suffer with slower growth. Consumer spending continues to be impacted from consumer debt levels, elevated housing inventory, deflation, changes in savings rates, continued equity market volatility, decreased export activity, lowered government spending and additional government intervention. Furthermore, continued challenges in the credit environment, bank instability, downgrades of sovereign, bank and commercial debt, political issues affecting the handling of national debt, and the uncertainty arising from new government policies could also impact our clients, merchants and account holders.
The fragility of the current situation would be exacerbated if additional negative economic developments or crises were to arise around the world. These include defaults on government debt, exhaustion of national economic stimulus packages, significant increases in oil prices, tax increases, a significant decline in the commercial real estate market and policy missteps. Most recently, the economic situations in various countries in Europe have been particularly unstable, arising from the real prospect of debt defaults. If such defaults occur, or if the measures taken to avert such defaults create their own instability, economic turmoil is likely to result, and the impact is likely to be global and highly significant.
The volatility of the current economic environment in advanced and emerging economies and the responses by financial institutions and governments may create new risks or increase the impact of existing ones. These include the following:
Depresseddecrease consumer and businesscorporate confidence may continue to decrease account holder spending.

Uncertainty and volatility in the performance of our clients' businesses may reduce the accuracy of our estimates of our revenues, rebates, incentivesconsumer, government and realization of prepaid assets.

Our clients may implement cost-reduction initiatives that reduce or eliminate payment card marketing budgets or increase requests for greater incentives or reduced fees from us.

Our clients may decreasecorporate spending, for optional or enhanced services, which could reduce account holders' desire to use these products.

Our clients may increase account holder fees as a cost-recovery initiative, or as a result of regulatory action, decreasing their value proposition to consumers and reducing consumers' desire to use our products.

Government intervention or investments in our clients may negatively affect our business in those regions with our financial institution clients.

Tightening of credit availability could affect the ability of participating financial institutions to lend to us under the terms of our credit facility.
The U.S. government's inability to meet its obligations or a possible further downgrade in the U.S. debt rating could adversely affect the liquidity of our investments, a substantial portion of which are in U.S. treasury and government securities.


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Our clients may default on their settlement obligations, including for reasons unrelated to payment card activity, such as mortgage loan commitments.

Adverse fluctuations in foreign currency exchange rates could negatively affect the dollar value of our revenues and payments in foreign currencies.

The current economic environment could lead some clients to curtail or postpone near-term investments in growing their card portfolios, limit credit lines, modify fees and loyalty programs, or take other actions that adversely affect the growth of our volume and revenue streams from these clients.

Declines in stock prices or significant instability in the securities markets worldwide could cause consumer spending to decline materially.
Any of these developments could have a material adversedirect impact on our prospects, growth, revenue, profitabilityrevenues. In addition, outbreaks of illnesses, pandemics or other local or global health issues like the Zika virus, political uncertainties like Brexit, international hostilities, armed conflict, or unrest, and overall business.
A decline in non-U.S. and cross-border activity and in multi-currency transactionsnatural disasters could adversely affectimpact our revenues and profitability, as we generate a significant portion ofoperations, our revenue from such transactions.
We generate a significant amount of our revenues from cross-border transactions,clients and our clients pay us feesactivities in connection with them. Cross-bordera particular location. These events could also reduce cross-border travel and spend, which impacts our international transaction revenues, which are generated by processing cross-border payments and cash volume transactions, arise when the country of origin of the issuer is different from that of the merchant. Some of these cross-border transaction fees vary depending on whether the transaction currency is different than the account holder's billing currency as provided to Visa by his or her issuer.
In addition, Visa derives revenuewell as from foreign currency exchange activities that result when our clients settle transactions in different currencies. A reduction in multi-currency transactions may reduce the need for foreign currency exchange activities and adversely affect our revenues. Limitations or changes in our ability to set foreign currency exchange rates for multi-currency transactions as a result of regulation, changes to tax policy, litigation, competitive pressures, reduced volatility in currency markets, or other reasons may also adversely affect our revenues.transactions. Any

Cross-border travel may be adversely affected by global geopolitical, economic, social and other conditions. These include the threat of terrorism, social or political instability, natural disasters, effects of climate change and outbreaks of flu, viruses and other diseases. The need for conversion of currencies declines as cross-border travel is impacted.

Moreover, if our financial institution clients decide to change practices (e.g., prohibit certain transactions or increase account holder fees associated with cross-border transactions) there could be asuch decline in account holder spending because the value proposition to the consumer could be reduced.
Transactions outside the United States represent an increasingly important part of our strategy, which we hope will continue to grow. However, a decline in non-U.S. and cross-border activity and multi-currency transactions will decreasecould impact the number of cross-border transactions we process and our revenuesforeign currency exchange activities, and profitability may be materially and adversely affected.in turn reduce our revenues.
We risk loss or insolvency ifA decline in economic conditions could impact our clients failas well, and their decisions to reduce the number of cards, accounts and credit lines of their account holders, which ultimately impact our revenues. They may also implement cost-reduction initiatives that reduce or eliminate marketing budgets, and decrease spending on optional or enhanced, value-added services from us.
Any events or conditions that impair the functioning of the financial markets, tighten the credit market or lead to a downgrade of our current credit rating could increase our future borrowing costs and impair our ability to access the capital and credit markets on favorable terms, which could affect our liquidity and capital resources, or significantly increase our cost of capital. If clients default on their settlement obligations, it may also impact our liquidity. Any of these events could adversely affect the growth of our volumes and revenue.
Our indemnification obligation to fund settlement obligations for which we have provided indemnifications.losses of our clients exposes us to significant risk of loss and may reduce our liquidity.
We indemnify issuers and acquirers for any settlement loss they suffer due to the failure of another issuer or acquirer to fundhonor its settlement obligations in accordance with our operating regulations.the Visa Rules. In certain instances, we may indemnify issuers or acquirers even in situations in which a transaction is not processed by our system. This indemnification creates settlement risk for us due to the difference in timing between the date of a payment transaction and the date of subsequent settlement. While the amount of ourOur indemnification obligations has no limit, our exposure under the indemnification is restrictedgenerally limited to the amount of unsettled Visa payment transactions at any point in time.
Concurrent settlement failures involving more than one of our largest clients, several of our smaller clients or systemic operational failures lasting more than a single day could cause us to exceed our available financial

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resources. Any such failure resources, which could materially and adversely affectnegatively impact our business, financial condition and results of operations. In addition, evenposition. Even if we have sufficient liquidity to cover a settlement failure, we may be unable to recover the amount of such payment. This could expose us to significant losses and materially and adversely affectharm our financial condition, results of operations and cash flow.
We estimate settlement exposure under the indemnity based on the sum of three inputs. The first is average daily volumes during the quarter multiplied by the estimated number of days to settle plus a safety margin. The second is four months of rolling average chargebacks volume. The third is the total balance for outstanding Visa Travelers Cheques. We generally guarantee the payment of any validly issued Visa Travelers Cheque that has been negotiated in good faith and properly presented for payment in the event that the Cheque is not honored by its issuing institution. Additionally, from time to time, we review and revise our risk management methodology and inputs as necessary.business. See Note 1111—Settlement Guarantee Management to our consolidated financial statements included in Item8 of this report.
SomeThe United Kingdom’s proposed withdrawal from the European Union could harm our business and financial results.
In June 2016, a referendum was held in the United Kingdom to determine whether the country should remain a member of the E.U., with voters approving withdrawal from the E.U. (commonly referred to as Brexit). The U.K. government is working towards triggering Article 50 of the Lisbon Treaty, which will commence the official E.U. withdrawal process. Uncertainty over the terms of the U.K.’s departure from the E.U. could harm our clients are considered group members under Visa's operating regulations.business and financial results. In addition, other E.U. member countries may consider referendums regarding their E.U. membership. Any of these events, along with any political changes that may occur as a result of Brexit, could cause political and economic uncertainty in Europe. As a result, someour operations in the U.K., resulting from the recent acquisition of Visa Europe, as well as our global operations, could be impacted.
The announcement of Brexit caused significant volatility in global stock markets and currency exchange rate fluctuations that resulted in the strengthening of the U.S. dollar. The strengthening of the U.S. dollar relative to the British pound and other currencies may harm our results of operations as the local currency results of our international operations may translate into fewer U.S. dollars. Uncertainty over Brexit and currency fluctuations could also impact our clients, who may curtail or postpone investments in growing their credit portfolios, limit credit lines, modify fees and loyalty programs, or take other actions that harm our volume and revenue.
In addition, Brexit could lead to legal uncertainty and potentially divergent national laws and regulations in the U.K. and E.U. We, as well as our clients who have significant operations in the U.K., may incur additional costs and expenses as we adapt to potentially divergent regulatory frameworks from the rest of the E.U. and as a result, our Visa Rules and contractual commitments in the U.K. may be impacted. In addition, because we conduct business in and have operations in the U.K., we may need to apply for regulatory authorization and permission in separate E.U. Member States. These factors may impact our ability to operate in the E.U. and U.K. seamlessly. Any of these group members have electedeffects of Brexit, among others, could harm our business and financial results.
Technology and Information Security Risks
Failure to limit their responsibility for settlement losses arising from the failure of their constituent financial institutions in exchange for managing their constituent financial institutions in accordance with our credit risk policy. To the extent that any settlement failure resulting from a constituent financial institution exceeds the limits established by our credit risk policy, we would haveanticipate, adapt to absorb the cost of such settlement failure, which could materially and adversely affect our financial condition, operating results and cash flow.
If we cannotor keep pace with new technologies in the payments industry could harm our business and impact our future growth.

The global payments industry is undergoing significant and rapid technological developmentschange, including mobile and other proximity payment and acceptance technologies, ecommerce, tokenization, crypto-currency, distributed ledger and blockchain technologies, and as a result we expect new services and technologies to provide new and innovative payment programs and services or comply with new laws and regulations, the use of our products, our revenues and net income could decline.
Rapid, significant technological changes continue to confront the payments industry. These include developments in smart cards, eCommerce, mobile,emerge and radio frequency and proximity payment devices, such as contactless cards. We cannot predict the effect of technological changes on our business.evolve. In addition to our own initiatives and innovations, we work closely with third parties, including some potential competitors, for the development of and access to new technologies. We expect that new services and technologies applicableIt is difficult, however, to the payments industrypredict which technological developments or innovations will continuebecome widely adopted. It is also difficult to emerge. These new services andpredict how these technologies may be superiorregulated. Moreover, some of these new technologies could be subject to intellectual property-related lawsuits or render obsolete,assertions, potentially impacting our development efforts and/or requiring us to obtain licenses. If we or our partners fail to adapt or keep pace with new technologies in the technologies we currently usepayments space in a timely manner, it could harm our ability to compete, decrease the value of our products and services. In addition,services to our ability to adopt new services and technologies that we develop may be inhibited by industry-wide standards, new laws and regulations, resistance to change from clients, or merchants or third parties'impact our intellectual property rights. If we are unable to develop new technologiesor licensing rights, and adapt to technological changesharm our business and evolving industry standards, it could materially and adversely affect the useimpact our future growth.
A failure in or breach of our products,networks or systems, including as a result of cyber-attacks, could harm our revenuesbusiness.
Our information security and net income.
If our transaction processing systems, are disrupted or compromised, the perceptionas well as those of our brands,clients, merchants and our revenues or operating results could be materially and adversely affected.
Our transaction processing systemsother third-party service providers, may experience service interruptionsdamage or degradation becausedisruption from a number of processingcauses, including power outages, computer and telecommunication failures, computer viruses, worms or other technology malfunctions, fires,destructive software, internal design, manual or usage errors, cyber-attacks, terrorism, workplace violence or wrongdoing, catastrophic events, natural disasters power losses, disruptions in long-distance or local telecommunications access, fraud, military or political conflicts, terrorist attacks, effects of climate change or other catastrophic events.
In addition, ourand severe weather conditions. Our visibility and role in the global payments industry may attract terroristsalso put us at a greater risk of being targeted by hackers. In the normal course of our business, we have been the target of malicious cyber-attack attempts. Additionally, several merchants have encountered substantial cybersecurity breaches and hackersre-breaches affecting their customers, some of whom were Visa account holders. Although these merchant breaches have not had a direct, material impact on us, we believe these incidents are likely to conduct physicalcontinue and we may be unable to predict the direct or computer-based attacks. The latter could include computer viruses, worms or other destructive or disruptive software, process breakdowns, denial-of-service attacks, malicious social engineering or other malicious activities, or any combination of the foregoing. Anyindirect impact of these incidents could result in a degradation or disruptionfuture attacks to our business. We may also be impacted by breaches of our services or damage tofinancial institution clients and third-party processors that affect the broader payment system.
In addition, numerous and evolving information security threats, including advanced and persistent cyber-attacks, particularly on our properties, equipmentinternet-facing and data. Theyreliant applications, could also compromise data security. See —Account data breaches involving card or other data processed, stored or transmitted by third parties or by us could adversely affect our reputationthe confidentiality, availability and revenues. If such attacks are not detected immediately, their effect could be compounded.Finally, potential and actual attacks could also result in increased costs, both for recovery and for prevention against future attacks.
Additionally, we rely on service providers for the timely transmission of information across our global data network. If a service provider fails to provide the communications capacity or services we require because of a natural disaster, operational disruption, terrorism or any other reason, the failure could interrupt our services. Because of the centralityintegrity of our processing systems todata. The security measures and procedures we, our business, any interruption or degradation could adversely affect the perception of our brands' reliability and materially reduce our revenues or operating results.

23


Account data breaches involving card or other data processed, stored or transmitted by third parties or by us could adversely affect our reputation and revenues.
Our clients, merchants and other service providers and we process, store or transmit account holder informationhave in connection with Visa-branded cards and payment products. In addition, our clients may use third-party processorsplace to process transactions generated by cards carrying our brands. Breach of the systems processing, storing or transmission ofprotect sensitive account holder data and other information could leadmay not be successful or sufficient to fraudulent activity involving Visa-branded cards, reputational damagecounter all data breaches, cyber-attacks or system failures. Although we devote significant resources to our information security program and claims against us. A breach may subject Visahave implemented security measures to governmentalprotect our systems and data, there can be no assurance that our efforts will prevent these known or regulatory investigations, which could result in fines or enforcement actions against the company. unknown threats.
If we are sued in any lawsuit in connection with any material data security breach, we could be involved in protracted litigation. If unsuccessful in defending such lawsuits, we may have to pay damages or change our business practices, or pricing structure, any of which could have a material adverse effect onharm our revenues and profitability.business. In addition, any reputational damage resulting from an account data breach, cyber-attack or system failure at one or more of our clients, merchants or other third parties could decrease the use and acceptance of Visa-branded cards,our products, which could have a material adverse impact onharm our payments volume, revenues and future growth prospects. Finally, any data securitya breach may also subject Visa to additional regulations or governmental or regulatory investigations, which could result in additional regulation,significant compliance costs, fines or enforcement actions or potential restrictions imposed by regulators on our ability to process transactions.
We may experience errors, interruptions, delays or cessations of service in our information technology infrastructure and processing systems, which could materially increasesignificantly disrupt our compliance costs.
An increaseoperations; impact our clients and customers; damage our reputation; result in fraudulentlitigation, violations of applicable privacy and other laws, and regulatory fines or other illegal activity involving Visa-branded cards or payment products could lead to reputational damage to our brands and reducepenalties; decrease the overall use and acceptance of Visa-branded cardsour products; and be costly, time consuming and difficult to remedy. In the event of damage or payment products.
Criminals are using increasingly sophisticated methods to capture account holder information. They use this information to conduct fraudulent transactions and to engage in other forms of illegal activities involving our payment products. Outsourcing and specialization of functions within the payments system are increasing. As a result, more third parties are involved in processing transactions using Visa-branded cards or payment products. A rise in fraud levels and other illegal activities involving Visa-branded cards or payment products could lead to reputational damage to our brands. This could reduce the use and acceptance of Visa-branded cards and payment products, or lead to greater regulation, which could increase our compliance costs and materially and adversely affect our payments volume and revenues.

Failure to maintain interoperability with Visa Europe's systems could damage the business and global perception of the Visa brands.
Visa and Visa Europe maintain mostly separate authorization, clearing and settlement systems. As a result, we have to ensure that the two systems can process every transaction involving both of our territories, regardless of where it originates. Visa Europe's independent system operations could present challengesdisruption to our business due to increasing coststhese occurrences, we may not be able to successfully and difficulty in maintaining the interoperabilityquickly recover all of our respective systems. Any inconsistency in the payment processing servicescritical business functions, assets and products between Visa Europe and us could negatively affect account holders from Visa Europe using payment products in the countriesdata through our current business continuity program. Furthermore, while we servemaintain insurance, our coverage may not sufficiently cover all types of losses or our account holders using payment products in Visa Europe's region. Failure to authorize, clear and settle inter-territory transactions quickly and accurately could harm our business and impair the global perception of our brands.claims that may arise.
Structural and Organizational Risks
DueFailure to maintain interoperability with Visa Europe's systems during the natureintegration phase of our relationshipacquisition could damage the business and the termsglobal perception of our brands.

While Visa Europe's systems are being integrated with our legacy systems, we have agreed to withand Visa Europe we have little abilitywill continue to control its operations in its region,maintain mostly separate authorization, clearing and assettlement systems. As a result, we may experience added costs and challenges in operatinghave to ensure that the two systems can process every transaction involving both of our business.
territories, regardless of where it originates. Visa Europe's exclusive licenseindependent system operations could present challenges to our business in the event of increasing costs or difficulties in maintaining the interoperability of our trademarksrespective systems during the integration phase. The separation of payment card scheme and technologies underprocessing may also exacerbate this risk. Any inconsistency in the Framework Agreement gives us little ability to controlpayment processing services and oversee Visa Europe's operations in its region. If we want to change a global rule or to implement certain changes that may be viewed as unfavorable toproducts between Visa Europe and its members,our legacy operations could negatively affect the experience of customers using Visa products globally. Failure to authorize, clear and settle inter-territory transactions quickly and accurately could harm our business and impair the global perception of our brands.
We may not achieve the anticipated benefits of the Visa Europe is not requiredacquisition or those of our other strategic investments or acquisitions, and may face other risks and uncertainties as a result.
In June 2016, we acquired 100% of the share capital of Visa Europe. We believe the acquisition positions us to implementcreate additional value through increased scale, efficiencies realized by the changes unlessintegration of both businesses, and benefits related to Visa Europe’s transition from an association to a for-profit enterprise, although there can be no guarantee that we agreewill realize these benefits. In addition, we may make other strategic investments or acquisitions, which like the Visa Europe acquisition are inherently risky and subject to pay for the associated implementation costs. Thismany factors outside our control. The Visa Europe acquisition involves, and any future strategic endeavors may result in added costsinvolve, significant risks and expensesuncertainties, which could include:
disruption to our business. Furthermore, the licenses granted under the Framework Agreement may raise licensing, paymentongoing business, including diversion of resources and associated tax treatment concerns.management’s attention from our existing business;
Visa Europe may hinder our ability
greater than expected investment of resources or operating expenses;

failure to acquire new businesses or to operate them effectively in its region. Ifdevelop the acquired business has operations adequately;

difficulty implementing controls, procedures and policies at the acquired company;

challenges of integrating new employees, business cultures, business systems and technology;

failure to retain employees, clients or partners of the acquired business;

in Visa Europe's region,the case of foreign acquisitions such as the acquisition of Visa Europe, may play a significant partrisks related to the integration of operations across different cultures and languages, and the economic, political and regulatory risks associated with operating in influencing our ongoing operational decisionsnew regions or countries. For more information on regulatory risks, please see Item 1BusinessGovernment Regulations and costs there. Finally,Item 1ARisk FactorsRegulatory Risks above;

discovery of unidentified issues after the acquisition or investment was made;

failure to mitigate the liabilities of the acquired business; for example, while we have attempted to mitigate the risk of loss associated with certain Visa Europe may undertake operational and litigation strategies, including, but not limited to, our ongoing litigation in the U.K. and our ongoing case with the European Commission, that may adversely impact our business and reputation globally.

24


If Visa Europe makes us acquire all of its outstanding stock under its put option, we are likely to incur substantial costs and may suffer a material and adverse effect on our operations and net income.
We have granted Visa Europe a put option, which Visa Europe can exercise at any time and which would require us to purchase all outstanding capital stock from Visa Europe's members within 285 days. Given current economic conditions, the purchase price under the terms of the put option could likely be in excess of $10 billion dollars and we may need to obtain third-party financing in order to meet our obligation through the issuance of eitherthe preferred stock, there can be no guarantee that the liabilities associated with that litigation will not exceed the value of such preferred stock;

dilutive issuance of equity securities, if new securities are issued;

potential incurrence of debt, or equity. An equity offering, orincluding the paymentsubstantial amount of part ofdebt incurred in connection with the exercise price with our stock, would dilute the ownership interests of our stockholders. See —Future sales of our class A common stock, or the end of transfer restrictionsVisa Europe acquisition;

negative impact on our class B common stock, could result in dilution to holdersfinancial position and/or statement of our existing class A common stock, which could adversely affect their rightsoperations; and depress the market price of our class A common stock.
Sufficient financing might not be available to us within that time on reasonable terms. See Note 2Visa Europe to our consolidated financial statements included in Item8 of this report. In addition, we are required to assess any change in the fair
anticipated benefits or value of the put option on a quarterly basis and record adjustments as necessary on our consolidated statements of operations. Consequently, the adjustments affect our reported net income and earnings per share. These quarterly adjustments and their resulting impact on our reported statements of operations could be significant. The existence of these changes in the fair value of the put option could adversely affect our ability to raise capital and increase any associated costs.
If we acquire Visa Europe, we may also encounter difficulties in integrating Visa Europe's business and systems into our existing operations. If we cannot do so quickly and cost-effectively, the integration could divert the time and resources of senior management and other key resources, disrupt our current operations and adversely affect our results of operations. In addition, we would become subject to any ongoinginvestment or future regulatory disputes as a result of EU regulations that govern the operations of Visa Europe. We may also be required to assume any ongoing or future litigation involving Visa Europe.
If we cannot remain organizationally effective, we will be unable to address the opportunities and challenges presented by our strategy and the increasingly dynamic, competitive, economic and regulatory environment.
For us to remain organizationally effective, we must effectively empower and deploy our management and operational resources, and incorporate both global and local perspectives into our decisions and processes. If we fail to do so, we may be unable to expand quickly, and the results of our expansion may be unsatisfactory.
In addition, if we are unable to make decisions quickly, assess our opportunities and risks, execute our strategy, and implement new governance, managerial and organizational processes, as needed, we mayacquisition not be successful in this increasingly dynamic, competitive, economic and regulatory environment.materializing.
We may be unable to attract, hire and retain a highly qualified and diverse workforce, including key managementmanagement.

The talents and other key employees.
Ourefforts of our employees, particularly our key management, are vital to our success. Our senior management team has significant industry experience and would be difficult to replace. We may be unable to retain them or to attract other highly qualified employees, particularly if we do not offer employment terms that are competitive with the rest of the labor market. Failure to attract, hire, develop, motivate and retain highly qualified employees,and diverse employee talent, or failure to develop and implement a viablean adequate succession plan for the management team, could disrupt our operations and adversely affect our business and our future success.
Acquisitions, strategic investments and entries into new businesses could disrupt our business and harm our financial condition and results of operations.
Although we may continue to make strategic acquisitions or investments in complementary businesses, products or technologies, we may be unable to successfully finance, partner with or integrate them. We are also subject to the terms of the exclusive license granted to Visa Europe in most acquisitions and major investments that involve countries in Visa Europe's territory, which will impact our ability to expand or conduct business in those regions. Regulatory constraints, particularly competition regulations, may also affect the extent to which we can maximize the valueThe conversions of our acquisitionsclass B and class C common stock or investments.
Furthermore, the integrationseries B and series C preferred stock into shares of any acquisition or investment will take time and resources from our core business and disrupt our operations. We may spend time and money on acquisitions or investments that do not increase our revenues. Although we periodically evaluate potential acquisitions of and investments in businesses, products and technologies and anticipate continuing to make these evaluations, we cannot guarantee that they will be successful.

25


With the evolution of technology and the opening of new market segments, we may choose to participate in areas in which we have not engaged in the past, either through acquisitions or through organic development. These include digital, eCommerce and mobile payments. Our recent entry into these businesses requires additional resources and presents an additional degree of risk, which could materially and adversely affect our financial condition and results of operations.
Future sales of our class A common stock or the end of transfer restrictions on our class B common stock, couldwould result in voting dilution to, holdersand could impact the market price of, our existing class A common stock, which could adversely affect their rights and depress the market price of our class A common stock.
The market price of our class A common stock could fall as a result of many factors. Under our U.S. retrospective responsibility plan, upon final resolution of our U.S. covered litigation, all class B common stock will become convertible into class A common stock. Future offeringsIn connection with the acquisition of Visa Europe, we issued series B and series C preferred stock, which will become convertible into class A common stock in stages based on developments in current and potential litigation and will become fully convertible no later than 2028 (subject to a holdback to cover any pending claims). Conversion of our class B and class C common stock into class A common stock, or the end of the transfer restrictions on our series B and series C preferred stock into class BA common stock, would increase the numberamount of class A common stock outstanding, which could adversely affect the market price of our existing class A common stock and would dilute the voting power of our existing classA common stock. The market price of our classA common stock may also suffer from the perception that such an increase in the number of class A common stock outstanding could occur in the future.
If funds are released from escrow after the resolution of the litigation covered by our retrospective responsibility plan, the value of our class A common stock will be diluted.
Under our retrospective responsibility plan, funds still in the escrow account after the resolution of all covered litigation will be released back to us. At that time, each share of classB common stock will become convertible into shares of class A common stock, benefiting the holders of classB common stock. This in turn will result in dilution of the interest of holders of classA common stock. The amount of funds released and the market price of our class A common stock will determine the extent of the dilution.stockholders.
Holders of our class B and C common stock and series B and series C preferred stock may have voting rights concerning certain significant corporate transactions, and theirdifferent interests in our business may be different from those of holders ofthan our class A common stock.stockholders concerning certain significant transactions.
Although their voting rights are limited, holders of our class B and C common stock and, in certain specified circumstances, holders of our series B and series C preferred stock, can vote on certain significant transactions. TheseWith respect to our class B and C common stock, these transactions include a proposed consolidation or merger, a decision to exit our core payments business and any other vote required under Delaware law. TheWith respect to our series B and series C preferred stock, voting rights are limited to proposed consolidations or mergers in which holders of the series B and series C preferred stock would either (i) receive shares of stock or other equity securities with preferences, rights and privileges that are not substantially identical to the preferences, rights and privileges of the applicable series of preferred stock or (ii) receive securities, cash or other property that is different from what our class A common stockholders would receive. Because the holders of classes of capital stock other than class A common stock are our current and former financial institution clients, they may have interests that diverge from our class A common stockholders. As a result, the holders of these sharesclasses of capital stock may not have the same incentive to approve a corporate action that may be favorable to the holders of class A common stock, and their interests may otherwise conflict with holdersinterests of our class A common stock.stockholders.
Anti-takeoverDelaware law, provisions in our governing documentscertificate of incorporation and under Delaware lawbylaws, and our capital structure could delay or preventmake a merger, takeover attempt or a change in control.control difficult.
Provisions contained in our current certificate of incorporation in our currentand bylaws, and under Delaware lawour capital structure could delay or prevent a merger, takeover attempt or acquisitionchange in control that our stockholders may consider favorable. For instance,example, except for limited exceptions, exceptions:
no person may beneficially own more than 15% of our class A common stock (or 15% of our total outstanding common stock on an as-converted basis), unless our board of directors approves the acquisition of such shares in advance. In addition, except for common stock previously issued in connection with our reorganization to Visa Members, as defined in our current certificate of incorporation, advance;

no competitor or an affiliate of a competitor may hold more than 5% of our total outstanding common stock on an as-converted basis.basis;
Our ability to pay regular dividends to holders
the affirmative votes of our common stock in the future is subject to the discretion of our board of directors and will be limited by our ability to generate sufficient earnings and cash flows.
Since August 2008, we have paid cash dividends quarterly on our class A, B and C common stock. The paymentstock and series B and series C preferred stock are required for certain types of dividends, if any, is subject toconsolidations or mergers;

our stockholders may only take action during a stockholders’ meeting and may not act by written consent; and

only the discretion of our board of directors, after taking into account various factors, including, but not limited to, our financial condition, operating results, capital requirements, covenants in our debt instruments and other factors that our boardChairman or CEO may call a special meeting of directors may deem relevant. If, as a result of these factors, we cannot generate sufficient earnings and cash flows from our business, we may not be able to pay dividends to all of our stockholders. Specifically, if a dividend is declared or paid, an equivalent amount must be paid on each class or series of our common stock.

26


ITEM 1B.Unresolved Staff Comments
Not applicable.
ITEM 2.Properties
At September 30, 2014,2016, we owned and leased approximately 3.23.9 million square feet of office and processing center space in 4067 countries around the world, of which approximately 1.92.0 million square feet are owned and the remaining 1.31.9 million square feet are leased. Our corporate headquarters is located in the San Francisco Bay Area and consists of four buildings that we own, totaling 0.9 million square feet, and 0.1 million square feet of office space that we lease. We also own an office building in Miami, Florida, totaling approximately 0.2 million square feet.
In addition, we own and operate two primary processing centers with adjacent office facilities in the United States, totaling approximately 0.8 million square feet.
We believe that these facilities are suitable and adequate to support our ongoing business needs.
ITEM 3.Legal Proceedings
Refer to Note 20—Legal Matters to our consolidated financial statements included in Item 8 of this report.
ITEM 4.Mine Safety Disclosures
Not applicable.

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PART II
 
ITEM 5.Market for Registrant's Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities
All per share amounts and number of shares presented below reflect the four-for-one stock split that was effected in the second quarter of fiscal 2015. See Note 14—Stockholders' Equity in Item 8—Financial Statements and Supplementary Data of this report.
Price Range of Common Stock
Our class A common stock has been listed on the New York Stock Exchange under the symbol “V” since March 19, 2008. At September 30, 2014,November 9, 2016, we had 327362 stockholders of record of our class A common stock. The number of beneficial owners is substantially greater than the number of record holders, because a large portion of our class A common stock is held in "street name" by banks and brokers. The following table sets forth the intra-day high and low sale prices for our class A common stock in each of our last eight fiscal quarters: 
Fiscal 2014High Low
Fiscal 2016High Low
First Quarter$222.72
 $180.11
$81.01
 $68.36
Second Quarter$235.50
 $210.52
$77.00
 $66.12
Third Quarter$218.16
 $194.84
$81.73
 $73.25
Fourth Quarter$224.75
 $208.21
$83.79
 $73.83
      
Fiscal 2013High Low
Fiscal 2015High Low
First Quarter$152.51
 $134.87
$67.33
 $48.80
Second Quarter$170.96
 $153.93
$69.66
 $61.29
Third Quarter$185.23
 $161.27
$70.69
 $64.35
Fourth Quarter$200.86
 $170.99
$76.92
 $60.00
There is currently no established public trading market for our class B or class C common stock. There were 1,6831,656 and 831676 holders of record of our class B common stock and class C common stock, respectively, as of September 30, 2014.November 9, 2016.
Dividend Declaration and Policy
During the fiscal years ended September 30, 20142016 and 20132015, we paid the following quarterly cash dividends per share of our class A common stock (determined in the case of class B and C common stock and U.K.&I and Europe preferred stock, on an as-converted basis) to all holders of record of our class A, Bcommon and C common stock.preferred stock on the respective record dates.
Fiscal 2014
Dividend
Per Share
Fiscal 2016
Dividend
Per Share
First Quarter$0.40
$0.14
Second Quarter$0.40
$0.14
Third Quarter$0.40
$0.14
Fourth Quarter$0.40
$0.14
  
Fiscal 2013
Dividend
Per Share
Fiscal 2015
Dividend
Per Share
First Quarter$0.33
$0.12
Second Quarter$0.33
$0.12
Third Quarter$0.33
$0.12
Fourth Quarter$0.33
$0.12
Additionally, in October 20142016, our board of directors declared a quarterly cash dividend of $0.480.165 per share of class A common stock (determined in the case of class B and C common stock and U.K.&I and Europe preferred

stock on an as-converted basis) payable on December 2, 20146, 2016, to holders of record as of November 14, 201418, 2016 of our class A, Bcommon and C commonpreferred stock.
Subject to legally available funds, we expect to continue paying quarterly cash dividends on our outstanding class A, Bcommon and C commonpreferred stock in the future. However, the declaration and payment of future dividends is at the sole

28


discretion of our board of directors after taking into account various factors, including but not limited to, our financial condition, settlement indemnifications, operating results, available cash and current and anticipated cash needs.
Issuer Purchases of Equity Securities
The table below sets forth the information with respect toCompany's purchases of the Company’s common stock made by or on behalf of the Company during the quarter ended September 30, 20142016.
Period 
Total
number of
shares
purchased (1)
 
Average
price paid
per share
 
Total
number of
shares
purchased
as part of
publicly
announced
plans or
programs (2)
 
Approximate
dollar value
of shares that
may yet be 
purchased
 under the plans or
programs (2)
 
July 1-31, 2014 957,475
 $212.97
 949,538
 $1,603,884,208
 
August 1-31, 2014 2,225,318
 $210.74
 2,225,087
 $1,134,930,868
 
September 1-30, 2014 11,609
 $212.96
 11,609
 $682,458,392
(3) 
Total 3,194,402
 $211.42
 3,186,234
   
Period 
Total Number Of
Shares Purchased (1)
 
Average Price Paid
Per Share
 
Total Number Of
Shares Purchased
As Part Of Publicly
Announced Plans Or
Programs (2),(3)
 
Approximate
Dollar Value
Of Shares That
May Yet Be 
Purchased Under The Plans Or
Programs (2),(3)
July 1-31, 2016 2,597,645
 $77.65
 2,574,980
 $7,122,065,457
August 1-31, 2016 8,280,851
 $79.85
 8,279,268
 $6,460,797,525
September 1-30, 2016 9,648,865
 $82.37
 9,648,865
 $5,665,815,457
Total 20,527,361
 $80.76
 20,503,113
  
(1) 
Includes 8,16824,248 shares of class A common stock withheld at an average price of $211.22$78.23 per share (per the terms of grants under the Visa 2007 Equity Incentive Compensation Plan) to offset tax withholding obligations that occur upon vesting and release of restricted shares.
(2) 
The figures in the table reflect transactions according to the trade dates. For purposes of our consolidated financial statements included in this Form 10-K, the impact of these repurchases is recorded according to the settlement dates.
(3) 
Remaining authorized funds are reduced byOur board of directors from time to time authorizes the fiscal 2014 cash depositrepurchase of $450 million into the litigation escrow account under the retrospective responsibility plan. See Note 3—Retrospective Responsibility Plan.shares of our common stock up to a certain monetary limit. In October 2014, the Company's2015 and July 2016, our board of directors authorized an additional $5.0 billionshare repurchase program.
programs for $5.0 billion each. These authorizations have no expiration date. All share repurchase programs authorized prior to October 2015 have been completed.
EQUITY COMPENSATION PLAN INFORMATION
The table below presents information as of September 30, 2014,2016, for the Visa 2007 Equity Incentive Compensation Plan or(the "EIP") and the EIP,Visa Inc. Employee Stock Purchase Plan (the "ESPP"), which waswere approved by our stockholders. We do not have any equity compensation plans that have not been approved by our stockholders, except as noted in note (2) in the table below.stockholders. For a description of the awards issued under the EIP and the ESPP, see Note 16—Share-based Compensation to our consolidated financial statements included in Item 8—Financial Statements and Supplementary Data of this report.
Plan Category
(a)
Number of shares
of class A
common stock issuable upon exercise of
outstanding options
 
Weighted-average
exercise price of
outstanding options
 
Number of shares of
class A
common stock
remaining available for
future issuance under
equity compensation
plans (excluding shares
reflected in column (a))
(a)
Number Of Shares
Of Class A Common Stock Issuable Upon Exercise Of
Outstanding Options And Purchase Rights
 
Weighted-Average Exercise Price Of
Outstanding Options And Purchase Rights
 
Number Of Shares Of
Class A
Common Stock
Remaining Available For
Future Issuance Under
Equity Compensation
Plans (Excluding Shares
Reflected In Column (a))
 
Equity compensation plans approved by stockholders2,732,493
(1) 
$92.89
 39,165,266
9,221,389
(1) 
$38.42
(2) 
170,655,889
(3) 
Equity compensation plans not approved by stockholders179,933
(2) 
$47.50
 
Total2,912,426
 $90.08
 39,165,266
 
   .
(1) 
Includes 8,876,484 outstanding options under the EIP and 344,905 outstanding purchase rights under the ESPP. In addition, to options, the EIP authorizes the issuance of restricted stock, restricted stock units, performance shares and other stock-based awards. The maximum number of shares issuable as of September 30, 20142016, pursuant to outstanding restricted stock units and performance shares, totals 466,7333,146,954 and 518,8101,042,012, respectively.

(2) 
These shares may be issued uponDoes not include the weighted-average exercise price of the outstanding purchase rights under the ESPP as the exercise price is based on the future stock price, net of options issued by Visa replacing certain CyberSource options outstandingdiscount, at the timeend of each monthly purchase over the fiscal 2010 acquisition. These optionsoffering period.
(3)
In January 2015, the Company's class A stockholders approved the ESPP which permits eligible employees to purchase shares of Class A common stock at a 15% discount to the stock price on the purchase date, subject to certain restrictions. See Note 16—Share-based Compensation to our consolidated financial statements included in Item 8—Financial Statements and Supplementary Data of this report. As of September 30, 2016, 152 millionshares and 19 million shares were issuedavailable for issuance under certain provisions of the EIP which permit Visa to issue options in connection with certain acquisition transactions.and the ESPP, respectively.

29


ITEM 6.Selected Financial Data
The following table presents selected Visa Inc. financial data for the past five fiscal 2014, 2013, 2012, 2011 and 2010.years. The data below should be read in conjunction with Item 7—Management's Discussion and Analysis of Financial Condition and Results of Operations and Item 8—Financial Statements and Supplementary Data of this report.
Selected Financial Data
 Fiscal Year Ended September 30, Fiscal Year Ended September 30,
Statement of Operations Data:
 
2014 (1)
 2013 
2012 (2)
 2011 2010 
2016 (1),(2)
 
2015 (2),(3)
 
2014 (2),(4)
 
2013 (2)
 
2012 (5)
 (in millions, except per share data) (in millions, except per share data)
Operating revenues $12,702
 $11,778
 $10,421
 $9,188
 $8,065
 $15,082
 $13,880
 $12,702
 $11,778
 $10,421
Operating expenses $5,005
 $4,539
 $8,282
 $3,732
 $3,476
 $7,199
 $4,816
 $5,005
 $4,539
 $8,282
Operating income $7,697
 $7,239
 $2,139
 $5,456
 $4,589
 $7,883
 $9,064
 $7,697
 $7,239
 $2,139
Net income attributable to Visa Inc. $5,438
 $4,980
 $2,144
 $3,650
 $2,966
Net income $5,991
 $6,328
 $5,438
 $4,980
 $2,144
Basic earnings per share—class A common stock(6) $8.65
 $7.61
 $3.17
 $5.18
 $4.03
 $2.49
 $2.58
 $2.16
 $1.90
 $0.79
Diluted earnings per share—class A common stock(6) $8.62
 $7.59
 $3.16
 $5.16
 $4.01
 $2.48
 $2.58
 $2.16
 $1.90
 $0.79

  At September 30,
Balance Sheet Data:
 
2014 (1)
 2013 
2012 (2)
 2011 2010
  (in millions, except per share data)
Total assets $38,569
 $35,956
 $40,013
 $34,760
 $33,408
Current portion of long-term debt $
 $
 $
 $
 $12
Current portion of accrued litigation $1,456
 $5
(1) 
$4,386
 $425
 $631
Long-term debt $
 $
 $
 $
 $32
Long-term accrued litigation $
 $
 $
 $
 $66
Total equity $27,413
 $26,870
 $27,630
 $26,437
 $25,014
Dividend declared and paid per common share $1.60
 $1.32
 $0.88
 $0.60
 $0.50
  At September 30,
Balance Sheet Data:
 
2016 (2)
 
2015 (2),(3)
 
2014 (2),(4)
 
2013 (2)
 
2012 (5)
  (in millions, except per share data)
Total assets $64,035
 $39,367
 $37,543
 $35,495
 $38,002
Accrued litigation $981
 $1,024
 $1,456
 $5
 $4,386
Total equity $32,912
 $29,842
 $27,413
 $26,870
 $27,630
Dividend declared and paid per common share(6)
 $0.56
 $0.48
 $0.40
 $0.33
 $0.22
(1)
We did not include Visa Europe's financial results in our consolidated statement of operations from the acquisition date, June 21, 2016, through June 30, 2016 as the impact was immaterial. Our consolidated statement of operations for fiscal 2016 does include Visa Europe's financial results for the three months ended September 30, 2016. Further, our financial results for fiscal 2016 include the impact of several significant one-time items. See Overview within Item 7—Management's Discussion and Analysis of Financial Condition and Results of Operations of this report.
(2) 
During fiscal 2013, we made payments from the U.S. litigation escrow account totaling $4.4 billion in connection with the U.S. covered litigation. During fiscal 2014, the court entered the final judgment order approving the settlement with the class plaintiffs in the interchange multidistrict litigation proceedings, which is subject to the adjudication of any appeals.proceedings. Certain merchants in the settlement classes however, have objected to the settlement and a number of merchants have filed opt-out claims. Takedown payments of approximately $1.1 billion related to the opt-out merchants were received and deposited into the litigation escrow account.The deposit into theU.S. litigation escrow account, and a related increase in accrued litigation to address the opt-out claims were recorded in the second quarter of fiscal 2014. In the fourth quarter of fiscal 2014, anAn additional accrual of $450 million associated with these opt-out claims was recorded and paymentsin the fourth quarter of fiscal 2014. Payments totaling $57$528 millionwere made from fiscal 2014 through 2016 from the U.S. litigation escrow account reflecting settlements with a number of individual opt-out merchants, resulting in an accrued balance of $1.4 billion$978 million related to U.S. covered litigation as of September 30, 2014.2016. See Note 3—U.S. and Europe Retrospective Responsibility PlanPlans and Note 20—Legal Matters to our consolidated financial statements included in Item 8—Financial Statements and Supplementary Data of this report.
(2)(3)
During fiscal 2015, we recorded a tax benefit of $296 million resulting from the resolution of uncertain tax positions with taxing authorities, of which $239 million relates to prior fiscal years.
(4)
During fiscal 2014, we recorded a $264 million tax benefit related to a deduction for U.S. domestic production activities, of which $191 million was a one-time tax benefit related to prior fiscal years.
(5) 
During fiscal 2012, we recorded: a one-time, non-cash tax benefit of $208 million related to the remeasurement of our net deferred tax liabilities; a U.S. covered litigation provision of $4.1 billion and related tax benefits; and the reversal of previously recorded tax reserves and interest, which increased net income by $326 million.
(6)
The per share amounts for the prior periods presented have been retroactively adjusted to reflect the four-for-one stock split effected in the fiscal second quarter of 2015.

30


ITEM 7.Management’s Discussion and Analysis of Financial Condition and Results of Operations
This management’s discussion and analysis provides a review of the results of operations, financial condition and liquidity and capital resources of Visa Inc. and its subsidiaries (“Visa,” “we,” "us," “our” and the “Company”) on a historical basis and outlines the factors that have affected recent earnings, as well as those factors that may affect future earnings. The following discussion and analysis should be read in conjunction with the consolidated financial statements and related notes included in Item 8 of this report.
Overview
Visa is a global payments technology company that connects consumers, businesses,merchants, financial institutions, businesses, strategic partners and governmentsgovernment entities in more than 200 countries and territories to fast, secure and reliable electronic payments. We provide our financial institution clients with a global payments infrastructure and support services for the delivery of Visa-branded payment products, including credit, debit and prepaid. We facilitateenable global commerce through the transfer of value and information among financial institutions, merchants, consumers, businessesthese participants. Our advanced transaction processing network facilitates authorization, clearing and government entities. Each of these constituencies has played a key role in the ongoing worldwide migration from paper-based to electronic formssettlement of payment transactions and we believe that this transformation continuesenables us to yield significant growth opportunities, particularly outside the United States. We continue to explore additional opportunities to enhanceprovide our competitive position by expanding the scopefinancial institution and merchant clients a wide range of payment solutions we provide.products, platforms and value-added services.
Overall economic conditions. Our business is affected by overall economic conditions and consumer spending. Our business performance during fiscal 20142016 reflects the impacts of continued uneven and tepid economic growth.
Visa Europe acquisition. On June 21, 2016, we acquired 100% of the share capital of Visa Europe. The purchase price consisted of: (a) at the closing of the transaction (Closing), up-front cash consideration of €12.2 billion ($13.9 billion) and preferred stock convertible upon certain conditions into class A common stock or class A equivalent preferred stock, equivalent to a modest global economic recovery.value of €5.3 billion ($6.1 billion) at the closing stock price of $77.33 on June 21, 2016, and (b) following the third anniversary of the Closing, an additional €1.0 billion, plus 4% compound annual interest. The preferred stock conversion rates may be reduced from time to time to offset certain liabilities, if any, which may be incurred by us, Visa Europe or its affiliates as a result of certain existing and potential litigation relating to the setting of multilateral interchange fee rates in the Visa Europe territory before the Closing. As part of the acquisition, we also entered into the U.K. loss sharing agreement with Visa Europe and certain of Visa Europe’s members located in the United Kingdom to compensate us for certain losses which may be incurred by us or Visa Europe as a result of certain existing and potential litigation relating to the setting and implementation of domestic multilateral interchange fee rates in the United Kingdom before the Closing. Our consolidated balance sheets reflect the consolidation of Visa Europe as of September 30, 2016. We did not include Visa Europe's financial results in our consolidated statements of operations from the acquisition date, June 21, 2016, through June 30, 2016 as the impact was immaterial. Our consolidated statements of operations include the financial results of Visa Europe for the three months ended September 30, 2016. See Note 2—Acquisition of Visa Europe, Note 3—U.S. and Europe Retrospective Responsibility Plans and Note 20—Legal Mattersto our consolidated financial statements.
Debt issuance. In December 2015, we issued fixed-rate senior notes in an aggregate principal amount of $16.0 billion, with maturities ranging between 2 and 30 years. Interest on these notes, at a rate ranging between 1.20% and 4.30%, is payable semi-annually on June 14 and December 14, commencing June 14, 2016. The net aggregate proceeds of $15.9 billion, after deducting discounts and debt issuance costs, were used to fund the upfront cash portion of the purchase price for the acquisition of Visa Europe and for general corporate purposes, including share repurchases. See Note 4—Fair Value Measurements and Investmentsand Note 9—Debt to our consolidated financial statements.
Financial highlights. DuringOur financial results for fiscal 2014, we recorded net income2016 include the impact of $5.4 billion or $8.62 diluted earnings per share, an increase of 9%several significant one-time items. Our as-reported U.S. GAAP and 14% over the prior year, respectively. For fiscal 2014, 2013 and 2012, we recorded adjusted non-GAAP net income and diluted earnings per share as follows:are shown in the table below.

 
Fiscal Year ended
September 30,
 
% Change(1)
 2014 2013 2012 
2014
vs.
2013
 
2013
vs.
2012
 (in millions, except percentages)
Net income, as adjusted(2)
$5,721
 $4,980
 $4,203
 15% 18%
Diluted earnings per share, as adjusted(2)
$9.07
 $7.59
 $6.20
 19% 23%
 
Fiscal Year Ended
September 30,
 
% Change(1)
 2016 2015 2014 
2016
vs.
2015
 
2015
vs.
2014
 (in millions, except percentages)
Net income, as reported$5,991
 $6,328
 $5,438
 (5)% 16%
Diluted earnings per share, as reported(2)
$2.48
 $2.58
 $2.16
 (4)% 20%
          
Net income, as adjusted(3)
$6,862
 $6,438
 $5,721
 7 % 13%
Diluted earnings per share, as adjusted(2),(3)
$2.84
 $2.62
 $2.27
 8 % 16%
(1) 
Figures in the tables may not recalculate exactly due to rounding. Percentage changes are calculated based on unrounded numbers.
(2) 
The per share amounts for the prior periods presented have been retroactively adjusted to reflect the four-for-one stock split effected in the fiscal second quarter of 2015.
(3)
Adjusted net income and diluted earnings per share in fiscal 20142016, 2015 and 20122014 exclude the impact of severalcertain significant items that we believe are not indicative of our operating performance, as they are either non-recurring, have no cash impact or are related to amounts covered by the U.S. retrospective responsibility plan. For a full reconciliation of our adjusted financial results, see tables in Adjusted financial results below. There were no comparable adjustments recorded during fiscal 2013.
We recorded net operating revenues of $12.7$15.1 billion for fiscal 2014,2016, an increase of 8%9% over the prior year driven by continued growth in our underlying business drivers:processed transactions, nominal payments volume; processed transactions; and cross-border volume.volume as well as the fiscal fourth quarter operating revenues of Visa Europe. The general strengtheningeffect of the U.S. dollar during the yearexchange rate movements, as partially mitigated by our hedging program, resulted in a twonegative three percentage point decline inimpact to our total operating revenue growth.
Total operating expenses for fiscal 20142016 were $5.0$7.2 billion, and included $450 million of litigation provision relatedcompared to the interchange multidistrict litigation. Excluding this provision, adjusted operating expenses remained flat at $4.6$4.8 billion in fiscal 2015. The increase over the prior year operating expenses,was primarily due to the $1.9 billion loss resulting from the effective settlement of the Framework Agreement between us and Visa Europe upon consummation of the transaction, combined with acquisition-related costs of approximately $152 million. See Note 2—Acquisition of Visa Europe to our consolidated financial statements.
During fiscal 2015 we recognized a reduction in professional fees and personnel expenses, offset by continued investments in infrastructure, technology and network processingtax benefit of $296 million resulting from the resolution of uncertain tax positions with taxing authorities. Of the $296 million benefit, $239 million relates to supportprior fiscal years. Our financial results for the year ended September 30, 2014 reflect a one-time tax benefit of $191 million associated with a deduction for U.S. domestic production activities related to prior fiscal years. See Note 19—Income Taxes to our global growth initiatives.consolidated financial statements.
Adjusted financial results. Our financial results for fiscal 20142016, 2015 and 20122014 reflect the impact of severalcertain significant items that we do not believe are not indicative of our ongoing operating performance in the prior or future years, as they are either non-recurring, have no cash impact or are related to amounts covered by the U.S. retrospective responsibility plan. As such, we believe the presentation of adjusted financial results excluding the following amountsitems provides a clearer understanding of our operating performance for the periods presented.

31Severance cost.In the fiscal fourth quarter, we recorded a $110 million charge for severance costs related to personnel reductions including planned reductions at Visa Europe. Although we routinely record severance expenses, these charges are larger than any past quarterly accrual due to the acquisition and integration of Visa Europe. Net of related tax benefit of $38 million, determined by applying applicable tax rates, the adjustment to net income was an increase of $72 million.

TableRemeasurement of Contentsdeferred tax liability.In September 2016, we recorded a non-cash, non-recurring $88 million gain upon the remeasurement of a deferred tax liability, recorded upon the acquisition of Visa Europe, to reflect a tax rate change in the United Kingdom.

Acquisition-related costs. During fiscal 2016, we incurred $152 million of non-recurring acquisition costs in operating expense as a result of the Visa Europe transaction. This amount is comprised of $60 million of transaction expenses recorded in professional fees, and $92 million of U.K. stamp duty recorded in general and administrative expenses. Net of related tax benefit of $56 million, determined by applying applicable

federal and state tax rates, the adjustment to net income was an increase of $96 million. See Note 2—Acquisition of Visa Europe to our consolidated financial statements.
Visa Europe Framework Agreementloss. Upon consummation of the transaction, on June 21, 2016, we recorded a non-recurring loss of $1.9 billion, before tax, in operating expense resulting from the effective settlement of the Framework Agreement between us and Visa Europe. Net of related tax benefit of $693 million, determined by applying applicable federal and state tax rates, the adjustment to net income was an increase of $1.2 billion. See Note 2—Acquisition of Visa Europe to our consolidated financial statements.
Net gains on currency forward contracts. During fiscal 2016, we entered into currency forward contracts to mitigate a portion of our foreign currency exchange rate risk associated with the upfront cash consideration paid in the Visa Europe acquisition. As a result, we recorded non-recurring, net gains of $74 million, before tax, in other non-operating income. Net of related tax expense of $27 million, determined by applying applicable federal and state tax rates, the adjustment to net income was a decrease of $47 million. See Note 12—Derivative and Non-derivative Financial Instruments to our consolidated financial statements.
Foreign exchange gain on euro deposits. During fiscal 2016, we recorded a non-recurring foreign exchange gain of $145 million, before tax, in other non-operating income as a result of holding euro-denominated bank balances for a short period in advance of the Closing. Net of related tax expense of $54 million, determined by applying applicable federal and state tax rates, the impact to net income was a decrease of $91 million.
Revaluation of Visa Europe put option. During the first quarter of fiscal 2016 and the third quarter of fiscal 2015, we recorded a decrease of $255 million and an increase of $110 million, respectively, in the fair value of the Visa Europe put option, resulting in the recognition of non-cash income and expense in other non-operating income. These amounts are not subject to income tax and therefore have no impact on our reported income tax provision. See Note 2—Acquisition of Visa Europe and Note 4—Fair Value Measurements and Investments to our consolidated financial statements.
Litigation provision. During fiscal 2014, we recorded a litigation provision of $450 million and related tax benefits of $167 million associated with the U.S. interchange multidistrict litigation. The tax impact is determined by applying applicable federal and state tax rates to the litigation provision.Monetary liabilities from settlements of, or judgments in, the U.S. covered litigation will be paid from the U.S. litigation escrow account. See Note 3—U.S. and Europe Retrospective Responsibility Plans and Note 20—Legal Matters to our consolidated financial statements.

Adjusted operating expenses, operating margin, non-operating income, income taxes, net income and diluted earnings per share are non-GAAP financial measures and should not be relied upon as substitutes for measures calculated in accordance with U.S. GAAP. The following tables presentreconcile our as-reported financial measures calculated in accordance with U.S. GAAP to the respective non-GAAP adjusted financial resultsmeasures for fiscal 20142016, 2015 and 2012. There were no comparable adjustments recorded during fiscal 2013.
 Fiscal 2014
(in millions, except for percentages and per share data)Operating Expenses 
Operating Margin
(1),(2)
 Net Income Attributable to Visa Inc. 
Diluted Earnings Per Share
(2)
As reported$5,005
 61% $5,438
 $8.62
Litigation provision(3)
(450) 4% 283
(3 
) 
0.45
As adjusted$4,555
 64% $5,721
 $9.07
Diluted weighted-average shares outstanding, as reported      631
 Fiscal 2013
(in millions, except for percentages and per share data)Operating Expenses 
Operating Margin
(1),(2)
 Net Income Attributable to Visa Inc. 
Diluted Earnings Per Share
(2)
As reported$4,539
 61% $4,980
 $7.59
Diluted weighted-average shares outstanding, as reported      656
2014:
 Fiscal 2012
(in millions, except for percentages and per share data)Operating Expenses 
Operating Margin
(1),(2)
 Net Income Attributable to Visa Inc. 
Diluted Earnings Per Share
(2)
As reported$8,282
 21% $2,144
 $3.16
Litigation provision(3)
(4,098) 39% 2,593
(3 
) 
3.82
Reversal of tax reserves(4)

 
 (326) (0.48)
Impact of deferred tax adjustment(4)

 
 (208) (0.31)
As adjusted$4,184
 60% $4,203
 $6.20
Diluted weighted-average shares outstanding, as reported      678
 Fiscal 2016
(in millions, except percentages and per share data)Operating Expenses 
Operating Margin
(1),(2)
 Non-operating Income (Expense)
 Income Taxes Net Income 
Diluted Earnings Per Share(2)
As reported$7,199
 52% $129
 $2,021
 $5,991
 $2.48
Severance cost(110) 1% 
 38
 72
 0.03
Remeasurement of deferred tax liability
 % 
 88
 (88) (0.04)
Acquisition-related costs(152) 1% 
 56
 96
 0.04
Visa Europe Framework Agreement loss(1,877) 12% 
 693
 1,184
 0.49
Net gains on currency forward contracts
 % (74) (27) (47) (0.02)
Foreign exchange gain on euro deposits
 % (145) (54) (91) (0.04)
Revaluation of Visa Europe put option
 % (255) 
 (255) (0.11)
As adjusted$5,060
 66% $(345) $2,815
 $6,862
 $2.84
Diluted weighted-average shares outstanding, as reported          2,414
 Fiscal 2015
(in millions, except percentages and per share data)Operating Expenses 
Operating Margin
(1),(2)
 Non-operating Income (Expense)
 Income Taxes Net Income 
Diluted Earnings Per Share
(2),(3)
As reported$4,816
 65% $(69) $2,667
 $6,328
 $2.58
Revaluation of Visa Europe put option
 % 110
 
 110
 0.04
As adjusted$4,816
 65% $41
 $2,667
 $6,438
 $2.62
Diluted weighted-average shares outstanding, as reported          2,457
 Fiscal 2014
(in millions, except percentages and per share data)Operating Expenses 
Operating Margin
(1),(2)
 Non-operating Income (Expense)
 Income Taxes Net Income 
Diluted Earnings Per Share
(2),(3)
As reported$5,005
 61% $27
 $2,286
 $5,438
 $2.16
Litigation provision(450) 4% 
 167
 283
 0.11
As adjusted$4,555
 64% $27
 $2,453
 $5,721
 $2.27
Diluted weighted-average shares outstanding, as reported          2,523
(1) 
Operating margin is calculated as operating income divided by totalnet operating revenues.
(2) 
Figures in the table may not recalculate exactly due to rounding. Operating margin and diluted earnings per share figures are calculated based on unrounded numbers, not the rounded numbers presented.numbers.
(3) 
During fiscal 2014 and 2012, we recorded litigation provisions of $450 million and $4.1 billion, respectively, and related tax benefits, associated withThe per share amounts for the interchange multidistrict litigation. The tax impact is determined by applying applicable federal and state tax ratesprior periods presented have been retroactively adjusted to reflect the litigation provision.Monetary liabilities from settlements of, or judgmentsfour-for-one stock split effected in the covered litigation will be paid from the litigation escrow account. See Note 3—Retrospective Responsibility Plan and Note 20—Legal Matters to our consolidated financial statements.
(4)
During fiscal 2012, we reversed all previously recorded tax reserves and accrued interest associated with uncertainties related to the deductibilitysecond quarter of covered litigation expense recorded in fiscal 2007 through fiscal 2011. This resulted in a non-recurring increase in net income for fiscal 2012 by $326 million. Additionally, our reported financial results benefited from a non-recurring, non-cash adjustment of $208 million related to the remeasurement of our net deferred tax liabilities attributable to changes in the California state apportionment rules. See Note 19—Income Taxes to our consolidated financial statements.
2015.
Interchange multidistrict litigation. On October 19, 2012, Visa, MasterCard, various U.S. financial institution defendants and the class plaintiffs signed a settlement agreement to resolve the class plaintiffs' claims in the interchange multidistrict litigation. On December 10, 2012, Visa paid approximately $4.0 billion from the litigation escrow account into a settlement fund established pursuant to the definitive class settlement agreement. On January 14, 2014, the court entered the final judgment order approving the settlement with the class plaintiffs, which is subject to the adjudication of any appeals. Certain merchants in the proposed settlement classes, however, have objected to the settlement and a number of merchants have filed opt-out claims. Takedown payments of approximately $1.1 billion related to the opt-out merchants were received on January 27, 2014, and deposited into the litigation escrow account. The deposit into the litigation escrow account and a related increase in accrued

32


litigation to address opt-out claims were recorded in the second quarter of fiscal 2014. In the fourth quarter of fiscal 2014, we deposited $450 million of operating cash into the litigation escrow account and recorded an additional accrual of $450 million associated with the opt-out claims, resulting in an accrued litigation balance related to covered litigation of $1.4 billion at September 30, 2014. See Note 3—Retrospective Responsibility Plan and Note 20—Legal Matters to our consolidated financial statements.
Reduction in as-converted shares.Common stock repurchases. During fiscal 20142016, total as-converted class A common stock was reduced by 22we repurchased 91 million shares at an average price of $209.15 per share, using $4.6 billion of operating cash on hand. Of the $4.6 billion, $4.1 billion was used to repurchaseour class A common stock in the open market. In addition,market using $7.0 billion of cash on hand. As of September 30, 2016, we deposited $450 millionhad remaining authorized funds of operating cash into the litigation escrow account previously established under the retrospective responsibility plan. The deposit has the same economic effect on earnings per$5.8 billion. All share as repurchasing our class A common stock, because it reduces the class B conversion rate and consequently the as-converted class A common stock share count.repurchase programs authorized prior to October 2015 have been completed. SeeNote 3—Retrospective Responsibility Plan and Note 14—Stockholders' Equity to our consolidated financial statements.
The stock repurchases and litigation escrow deposit discussed above reduced the funds from the $5.0 billion share repurchase program authorized by our board of directors in October 2013. As of September 30, 2014, the program had remaining authorized funds of $682 million. All share repurchase programs authorized prior to October 2013 have been completed. In October 2014, our board of directors authorized an additional $5.0 billion share repurchase program. See Note 14—Stockholders' Equity to our consolidated financial statements.
Nominal payments volume and transaction counts. Payments volume is the primary driver for our service revenues, and the number of processed transactions is the primary driver for our data processing revenues.

Nominal payments volume growth in the United States gained momentum over the prior year with sustained double-digitposted strong growth in consumer credit, elevated growth inthe U.S., driven mainly by consumer debit which had been negatively impacted by the Dodd-Frank Act beginning April 1, 2012, and double-digit growth in commercial products.credit. Nominal international payments volume growth was negatively impacted by the overall strengthening of the U.S. dollar. On a constant-dollar basis, which excludes the impact of exchange rate movements, our international payments volume growth rate for the 12 months ended June 30, 2014 is 15% compared to 14% for the prior year comparable period. Continued double-digit2016(1) and 2015 was 37% and 13%, respectively. Processed transactions sustained healthy growth in the number of processed transactions accelerated modestly over the prior year, reflecting the ongoing worldwide shift to electronic currency.

33


The following tables present nominal payments volume.(1)(2) 
United States International Visa Inc.
United States International Visa Inc.
12 months
ended June 30,(1)
 
12 months
ended June 30,(1)
 
12 months
ended June 30,(1)
12 months
ended
June 30,
2014
(2)
 
12 months
ended
June 30,
2013
(2) 
 
%
Change 
 
12 months
ended
June 30,
2014
(2)
 
12 months
ended
June 30,
2013
(2)
 
%
Change 
 
12 months
ended
June 30,
2014
(2)
 
12 months
ended
June 30,
2013
(2)
 
%
Change 
2016 2015 %
Change 
 2016 2015 %
Change 
 2016 2015 %
Change 
(in billions, except percentages)(in billions, except percentages)
Nominal payments volume                                  
Consumer credit$872
 $786
 11% $1,600
 $1,498
 7% $2,471
 $2,284
 8%$1,080
 $980
 10% $1,720
 $1,676
 3 % $2,799
 $2,656
 5 %
Consumer debit(3)
1,127
 1,046
 8% 454
 392
 16% 1,581
 1,438
 10%1,320
 1,202
 10% 454
 462
 (2)% 1,774
 1,663
 7 %
Commercial(4)
370
 334
 11% 145
 140
 3% 515
 474
 9%450
 412
 9% 147
 150
 (2)% 598
 562
 6 %
Visa Europe(5)


 

 

 479
 

 NM
 479
 

 NM
Total nominal payments volume$2,369
 $2,167
 9% $2,198
 $2,030
 8% $4,567
 $4,196
 9%$2,851
 $2,594
 10% $2,800
 $2,288
 22 % $5,651
 $4,882
 16 %
Cash volume468
 446
 5% 2,122
 2,083
 2% 2,590
 2,529
 2%520
 491
 6% 1,774
 2,015
 (12)% 2,294
 2,506
 (8)%
Total nominal volume(5)
$2,837
 $2,613
 9% $4,320
 $4,113
 5% $7,157
 $6,726
 6%
Visa Europe(5)


 

 

 175
 

 NM
 175
 

 NM
Total nominal volume(6)
$3,370
 $3,086
 9% $4,749
 $4,303
 10 % $8,119
 $7,388
 10 %
United States International Visa Inc.
United States International Visa Inc.
12 months
ended June 30,(1)
 
12 months
ended June 30,(1)
 
12 months
ended June 30,(1)
12 months
ended
June 30,
2013
(2)
 
12 months
ended
June 30,
2012
(2)
 
%
Change 
 
12 months
ended
June 30,
2013
(2)
 
12 months
ended
June 30,
2012
(2)
 
%
Change 
 
12 months
ended
June 30,
2013
(2)
 
12 months
ended
June 30,
2012
(2)
 
%
Change 
2015 2014 %
Change 
 2015 2014 %
Change 
 2015 2014 %
Change 
(in billions, except percentages)(in billions, except percentages)
Nominal payments volume                                  
Consumer credit$786
 $710
 11% $1,498
 $1,374
 9% $2,284
 $2,085
 10%$980
 $872
 12% $1,676
 $1,599
 5 % $2,656
 $2,470
 8 %
Consumer debit(3)
1,046
 1,045
 % 392
 329
 19% 1,438
 1,375
 5%1,202
 1,127
 7% 462
 453
 2 % 1,663
 1,580
 5 %
Commercial(4)
334
 311
 8% 140
 130
 8% 474
 440
 8%412
 370
 11% 150
 145
 4 % 562
 514
 9 %
Total nominal payments volume$2,167
 $2,066
 5% $2,030
 $1,833
 11% $4,196
 $3,900
 8%$2,594
 $2,369
 10% $2,288
 $2,196
 4 % $4,882
 $4,565
 7 %
Cash volume446
 437
 2% 2,083
 1,920
 8% 2,529
 2,357
 7%491
 469
 5% 2,015
 2,122
 (5)% 2,506
 2,591
 (3)%
Total nominal volume(5)
$2,613
 $2,503
 4% $4,113
 $3,754
 10% $6,726
 $6,257
 7%
Total nominal volume(6)
$3,086
 $2,838
 9% $4,303
 $4,319
  % $7,388
 $7,157
 3 %
The following table presents nominal and constant payments volume growth.(1)(2) 
 International Visa Inc.
 
12 months
ended
June 30,
2014 vs 2013
 
12 months
ended
June 30,
2013 vs 2012
 
12 months
ended
June 30,
2014 vs 2013
 
12 months
ended
June 30,
2013 vs 2012
 
Nominal(2)
 
Constant(6)
 
Nominal(2)
 
Constant(6)
 
Nominal(2)
 
Constant(6)
 
Nominal(2)
 
Constant(6)
Payments volume growth               
Consumer credit7% 13% 9% 12% 8% 12% 10% 12%
Consumer debit(3)
16% 24% 19% 24% 10% 12% 5% 5%
Commercial(4)
3% 10% 8% 11% 9% 11% 8% 8%
Total payments volume growth8% 15% 11% 14% 9% 12% 8% 9%
Cash volume growth2% 9% 8% 12% 2% 8% 7% 10%
Total volume growth5% 12% 10% 13% 6% 11% 7% 9%
 International Visa Inc.
 
12 months ended
June 30,
2016 vs 2015(1)
 
12 months ended
June 30,
2015 vs 2014(1)
 
12 months ended
June 30,
2016 vs 2015(1)
 
12 months ended
June 30,
2015 vs 2014(1)
 Nominal 
Constant(7)
 Nominal 
Constant(7)
 Nominal 
Constant(7)
 Nominal 
Constant(7)
Total payments volume growth (5)
22% 37% 4% 13% 16% 22% 7% 11%
Total volume growth(5)
10% 27% % 10% 10% 19% 3% 10%
(1)
Figures in the tables may not recalculate exactly due to rounding. Percentage changes are calculated based on unrounded numbers.

34


(2) 
Service revenues in a given quarter are assessed based on nominal payments volume in the prior quarter. Therefore, service revenues reported for the twelve months ended September 30, 2014, 20132016, 2015 and 2012,2014, were based on nominal payments volume reported by our financial institution clients for the twelve months ended June 30, 2016, 2015 and 2014, 2013 and 2012, respectively.

(2)
Figures in the tables may not recalculate exactly due to rounding. Percentage changes are calculated based on unrounded numbers.
(3) 
Includes consumer prepaid volume and interlink volume.
(4) 
Includes large, middle and small business credit and debit, as well as commercial prepaid volume.
(5)
Our nominal payments volume, total payments volume growth and total volume growth for the twelve months ended June 30, 2016 reflect the related nominal payments volume of Visa Europe for the three months ended June 30, 2016, which impacts our service revenues for the fourth quarter of fiscal 2016.
(6) 
Total nominal volume is the sum of total nominal payments volume and cash volume. Total nominal payments volume is the total monetary value of transactions for goods and services that are purchased on Visa-branded cards carrying the Visa, Visa Electron, Interlink and payment products.V PAY brands. Cash volume generally consists of cash access transactions, balance access transactions, balance transfers and convenience checks. Total nominal volume is provided by our financial institution clients, subject to review by Visa. From time to time,On occasion, previously submittedpresented volume information may be updated. Prior period updates are not material.
(6)(7)
Growth on a constant-dollar basis excludes the impact of foreign currency fluctuations against the U.S. dollar.

The following table below provides the number of transactions processed by our VisaNet system, including transactions involving Visa, Visa Electron, Interlink, V PAY and billable transactionsPLUS cards processed by CyberSource's networkon Visa's networks during the fiscal periods presented.(1)  
 2014 2013 2012 
2014 vs. 2013
% Change
 
2013 vs. 2012
% Change
 (in millions, except percentages)
Visa processed transactions(2)
64,944
 58,472
 53,324
 11% 10%
CyberSource billable transactions(3)
7,549
 6,533
 5,182
 16% 26%
 
2016(2),(3)
 
2015(2)
 2014 
2016 vs. 2015
% Change(3)
 
2015 vs. 2014
% Change
 (in millions, except percentages)
Visa processed transactions83,159
 70,968
 64,993
 17% 9%
(1) 
Figures in the table may not recalculate exactly due to rounding. Percentage changes are calculated based on unrounded numbers. On occasion, previously presented information may be updated. Prior period updates are not material. Our operating revenues and related processed transactions for fiscal 2016 do not reflect the financial results or related processed transactions of Visa Europe from the acquisition date, June 21, 2016, through June 30, 2016 as the impact is immaterial. See Note 2—Acquisition of Visa Europe to our consolidated financial statements.
(2) 
RepresentsAs a result of changes in Russian National Payment System law, we transitioned the processing of Russian domestic transactions involving Visa, Visa Electron, Interlink and PLUS cardsto the Russian National Payment Card System during the third quarter of fiscal 2015. The number of transactions processed on Visa's networks.by our VisaNet system does not reflect Russian domestic transactions processed after the transition.
(3) 
TransactionsVisa processed transactions in fiscal 2016 include but are not limited to, authorization, settlement payments network connectivity, fraud management, payment security management, tax services and delivery address verification.transactions processed by Visa Europe during the fiscal fourth quarter.
Results of Operations
Operating Revenues
Our operating revenues are primarily generated from payments volume on Visa-branded cards and paymentVisa products for purchased goods and services, as well as the number of transactions processed on our network. We do not earn revenues from, or bear credit risk with respect to, interest or fees paid by account holders on Visa-branded cards or paymentVisa products. Our issuing clients have the responsibility for issuing cards and other payment products, and determining the interest rates and fees paid by account holders. We generally do not earn revenues from the fees that merchants are charged for acceptance by the acquirers, including the merchant discount rate. Our acquiring clients are generally responsible for soliciting merchants, and establishing and earning these fees.
The following sets forth the components of our operating revenues:
Service revenues consist mainly of revenues earned for providing financial institution clients withservices provided in support services for the delivery of Visa-branded payment products and solutions.client usage of Visa products. Current quarter service revenues are primarily assessed using a calculation of current pricing applied to the prior quarter's payments volume. Service revenues also include assessments designed to support ongoing acceptance and volume growth initiatives, which are recognized in the same period the related volume is transacted.
Data processing revenues are earned for authorization, clearing, settlement, network access and other maintenance and support services that facilitate transaction and information processing among our clients globally and with Visa Europe. Data processing revenues are also earned for transactions processed by CyberSource's online payment gateway platformglobally..

Data processing revenues are recognized in the same period the related transactions occur or services are rendered.
International transaction revenues are earned for cross-border transaction processing and currency conversion activities. Cross-border transactions arise when the country of origin of the issuer is different from that of the merchant. International transaction revenues are primarily generated by cross-border payments and cash volume.

35


Other revenues consist mainly of license fees for use of the Visa brand, revenues earned from Visa Europe in connectionaccordance with the Visa Europe Framework Agreement prior to the completion of the Visa Europe acquisition, fees fromfor account holder services, licensingcertification and certification,licensing, and other activities related to our acquired entities. Other revenues also include optional service or product enhancements, such as extended account holder protection and concierge services.
Client incentives consist of long-term contracts with financial institution clients, merchants and other businessstrategic partners for various programs designed to build payments volume, increase Visa-branded card andVisa product acceptance, and win merchant routing transactions over our network.network and drive innovation. These incentives are primarily accounted for as reductions to operating revenues.
Operating Expenses
Personnel includes salaries, employee benefits, incentive compensation, share-based compensation and contractor expense.
Network and processing mainly represents expenses for the operation of our processing network, including maintenance, equipment rental and fees for other data processing services.
Marketing includes expenses associated with advertising and marketing campaigns, sponsorships and other related promotions of the Visa brand.
Professional fees mainly consist of fees for consulting, legal and other professional services.
Depreciation and amortization includes depreciation expense for property and equipment, as well as amortization of purchased and internally developed software. Also included in this amount is amortization of finite-lived intangible assets primarily obtained through acquisitions.
General and administrative mainly consists of facilities costs, travel activities, foreign exchange gains and losses and other corporate expenses in support of our business.
Litigation provision is an estimate of litigation expense and is based on management's understanding of our litigation profile, the specifics of the cases, advice of counsel to the extent appropriate and management's best estimate of incurred loss as of the balance sheet date.
Non-operating Income
Non-operating income mainly includes income, gains and losses earned on investments, accrued interest and penalties related to reserves for uncertain tax positions and the change in the fair value of the Visa Europe put option.
Visa Inc. Fiscal 2014, 2013 and 2012
Operating Revenues
The following table sets forth our operating revenues earned in the United States, internationally and from Visa Europe. Revenues earned from Visa Europe are a result of our contractual arrangement with Visa Europe, as governed by the Framework Agreement that provides for trademark and technology licenses and bilateral services. See Note 2—Visa Europe to our consolidated financial statements.
 
Fiscal Year ended
September 30,
 $ Change 
% Change(1)
 2014 2013 2012 
2014
vs.
2013
 
2013
vs.
2012
 
2014
vs.
2013
 
2013
vs.
2012
 (in millions, except percentages)
United States$6,847
 $6,379
 $5,720
 $468
 $659
 7% 12%
International5,629
 5,177
 4,478
 452
 699
 9% 16%
Visa Europe226
 222
 223
 4
 (1) 2% %
Total operating revenues$12,702
 $11,778
 $10,421
 $924
 $1,357
 8% 13%
(1)
Figures in the table may not recalculate exactly due to rounding. Percentage changes are calculated based on unrounded numbers.

36


The increase in operating revenues mainly reflects continued growth in our underlying business drivers: nominal payments volume; processed transactions; and cross-border volume. These benefits were partially offset by increases in client incentives. Overall revenue growth decreased in fiscal 2014 compared to prior year due to the negative impact of lower foreign currency exchange volatility on international transaction revenues and the general strengthening of the U.S. dollar in fiscal 2014, combined with the absence of pricing modifications that benefited fiscal 2013.
Our operating revenues, primarily service revenues and international transaction revenues, are impacted by the overall strengthening or weakening of the U.S. dollar as payments volume and related revenues denominated in local currencies are converted to U.S. dollars. The effect of exchange rate movements in fiscal 2014, as partially mitigated by our hedging program, resulted in an overall decline of about two percentage points in total operating revenue growth compared to fiscal 2013. While we expect our hedging program to continue to mitigate this risk during fiscal 2015, a general strengthening of the U.S. dollar is expected to reduce total operating revenue growth by about two percentage points for fiscal 2015, net of offsetting hedges. See Note 12—Derivative Financial Instruments to our consolidated financial statements.
The following table sets forth the components of our total operating revenues.
 
Fiscal Year ended
September 30,
 $ Change 
% Change(1)
 2014 2013 2012 
2014
vs.
2013
 
2013
vs.
2012
 
2014
vs.
2013
 
2013
vs.
2012
 (in millions, except percentages)
Service revenues$5,797
 $5,352
 $4,872
 $445
 $480
 8% 10%
Data processing revenues5,167
 4,642
 3,975
 525
 667
 11% 17%
International transaction revenues3,560
 3,389
 3,025
 171
 364
 5% 12%
Other revenues770
 716
 704
 54
 12
 7% 2%
Client incentives(2,592) (2,321) (2,155) (271) (166) 12% 8%
Total operating revenues$12,702
 $11,778
 $10,421
 $924
 $1,357
 8% 13%
(1)
Figures in the table may not recalculate exactly due to rounding. Percentage changes are calculated based on unrounded numbers.
Service revenues increased in fiscal 2014 and 2013 primarily due to 9% and 8% growth in nominal payments volume, respectively.
Data processing revenues increased in fiscal 2014 and 2013 due to overall growth in processed transactions of 11% and 10%, respectively. Fiscal 2013 also benefited from the full-year impact of pricing modifications that became effective in the third quarter of fiscal 2012 as part of our strategy to mitigate the impacts from the Dodd-Frank Act.
International transaction revenues increased in fiscal 2014 and 2013 primarily reflecting 8% and 10% growth in nominal cross-border payments volume, respectively. The fiscal 2014 growth in international transaction revenues was slower than the growth in nominal cross-border payments volume for the comparable period mainly due to lower volatility in a broad range of currencies.
Other revenues increased in fiscal 2014 and 2013 due to an increase in license fees as well as increases in optional service or product enhancements.
Client incentives increased in fiscal 2014 and 2013, reflecting incentives incurred on long-term client contracts that were initiated or renewed during fiscal 2014 and 2013, as well as overall growth in global payments volume. The amount of client incentives we record in future periods will vary based on changes in performance expectations, actual client performance, amendments to existing contracts or the execution of new contracts. We expect incentives as a percentage of gross revenues to be in the range of 17.5% to 18.5% for the full 2015 fiscal year.

37


Operating Expenses
Personnel expenses include salaries, employee benefits, incentive compensation, share-based compensation, severance charges and contractor expense.
Marketing expenses include expenses associated with advertising and marketing campaigns, sponsorships and other related promotions of the Visa brand.
Network and processing expenses mainly represent expenses for the operation of our processing network, including maintenance, equipment rental and fees for other data processing services.
Professional fees mainly consist of fees for consulting, legal and other professional services.
Depreciation and amortization expenses include depreciation expense for property and equipment, as well as amortization of purchased and internally developed software. Also included in this amount is amortization of finite-lived intangible assets primarily obtained through acquisitions.
General and administrative expenses mainly consist of transaction costs related to the Visa Europe acquisition, product enhancements, facilities costs, travel activities, foreign exchange gains and losses and other corporate expenses incurred in support of our business.
Litigation provision is an estimate of litigation expense and is based on management's understanding of our litigation profile, the specifics of the cases, advice of counsel to the extent appropriate and management's best estimate of incurred loss as of the balance sheet date.
Visa Europe Framework Agreementloss is a one-time loss incurred upon consummation of the Visa Europe acquisition on June 21, 2016, resulting from the effective settlement of the Framework Agreement between us and Visa Europe.
Non-operating Income (Expense)
Non-operating income (expense)primarily includes interest expense, changes in the fair value of the Visa Europe put option and income, gains and losses earned on investments and derivative instruments not associated with our core operations.

Visa Inc. Fiscal 2016, 2015 and 2014
Operating Revenues
The following table sets forth our operating revenues earned in the components of our total operating expenses.U.S., internationally and in accordance with the Framework Agreement prior to the Visa Europe acquisition on June 21, 2016. Visa Europe revenue earned for the three months ended September 30, 2016 is included in International.
 
Fiscal Year ended
September 30,
 $ Change 
% Change(1)
 2014 2013 2012 
2014
vs.
2013
 
2013
vs.
2012
 
2014
vs.
2013
 
2013
vs.
2012
 (in millions, except percentages)
Personnel$1,875
 $1,932
 $1,726
 $(57) $206
 (3)% 12 %
Marketing900
 876
 873
 24
 3
 3 %  %
Network and processing507
 468
 414
 39
 54
 8 % 13 %
Professional fees328
 412
 385
 (84) 27
 (20)% 7 %
Depreciation and amortization435
 397
 333
 38
 64
 10 % 19 %
General and administrative507
 451
 451
 56
 
 12 %  %
Litigation provision453
 3
 4,100
 450
 (4,097) NM
 NM
Total operating expenses(2)
$5,005
 $4,539
 $8,282
 $466
 $(3,743) 10 % (45)%
 
Fiscal Year Ended
September 30,
 $ Change 
% Change(1)
 
2016(2)
 2015 2014 
2016
vs.
2015
 
2015
vs.
2014
 
2016
vs.
2015
 
2015
vs.
2014
 (in millions, except percentages)
United States$7,851
 $7,406
 $6,847
 $445
 $559
 6 % 8%
International7,040
 6,219
 5,629
 821
 590
 13 % 10%
Revenues earned under the Framework Agreement(3)
191
 255
 226
 (64) 29
 (25)% 13%
Net operating revenues$15,082
 $13,880
 $12,702
 $1,202
 $1,178
 9 % 9%
(1) 
Figures in the table may not recalculate exactly due to rounding. Percentage changes are calculated based on unrounded numbers.
(2) 
ExcludingOur operating revenues for fiscal 2016 do not reflect revenues earned by Visa Europe from the litigation provisionsacquisition date, June 21, 2016, through June 30, 2016 as the impact was immaterial.
(3)
Reflects revenues earned from Visa Europe prior to the acquisition, in accordance with the Framework Agreement that provided for trademark and technology licenses and bilateral services. The Framework Agreement was effectively settled upon the closing of $450 million recordedthe acquisition. See Note 2—Acquisition of Visa Europe to our consolidated financial statements.
The increase in operating revenues primarily reflects continued growth in processed transactions and nominal payments volume, as well as the fiscal fourth quarter operating revenues of Visa Europe. These benefits were partially offset by increases in client incentives. Overall revenue growth also reflects the positive impact of select pricing modifications effected in the third quarter of fiscal 2015.
Our operating revenues, primarily service revenues, international transaction revenues, and client incentives, are impacted by the overall strengthening or weakening of the U.S. dollar as payments volume and related revenues denominated in local currencies are converted to U.S. dollars. The effect of exchange rate movements in fiscal 2016, as partially mitigated by our hedging program, resulted in a negative three percentage point impact to our net operating revenue growth.
The following table sets forth the components of our net operating revenues, including operating revenues earned by Visa Europe for the three months ended September 30, 2016. Other revenues also includes revenue earned from Visa Europe in accordance with the Framework Agreement prior to its acquisition on June 21, 2016.
 
Fiscal Year Ended
September 30,
 $ Change 
% Change(1)
 
2016(2)
 2015 2014 
2016
vs.
2015
 
2015
vs.
2014
 
2016
vs.
2015
 
2015
vs.
2014
 (in millions, except percentages)
Service revenues$6,747
 $6,302
 $5,797
 $445
 $505
 7% 9%
Data processing revenues6,272
 5,552
 5,167
 720
 385
 13% 7%
International transaction revenues4,649
 4,064
 3,560
 585
 504
 14% 14%
Other revenues823
 823
 770
 
 53
 % 7%
Client incentives(3,409) (2,861) (2,592) (548) (269) 19% 10%
Net operating revenues$15,082
 $13,880
 $12,702
 $1,202
 $1,178
 9% 9%
(1)
Figures in the table may not recalculate exactly due to rounding. Percentage changes are calculated based on unrounded numbers.

(2)
Our operating revenues for fiscal 2014 and $4.1 billion recorded2016 do not reflect revenues earned by Visa Europe from the acquisition date, June 21, 2016, through June 30, 2016 as the impact was immaterial.
Service revenues, which includes revenues earned by Visa Europe in the fiscal fourth quarter,increased in fiscal 2016 and 2015 primarily due to 16% and 7% growth in nominal payments volume, respectively. The growth in fiscal 2016 service revenues was slower than the growth in payments volume reflecting the inclusion of Visa Europe revenue for the fiscal fourth quarter and the resulting impact on our service revenue yield. Fiscal 2016 growth also reflects select pricing modifications which became effective in the third quarter of fiscal 2015.
Data processing revenues increased in fiscal 2016 and 2015 due to overall growth in processed transactions of 17% and 9%, respectively, which includes data processing revenues earned by Visa Europe in the fiscal fourth quarter and the resulting impact on our data processing revenue yield.
International transaction revenues increased in fiscal 2016 primarily due to nominal cross-border volume growth of 37%, including revenues earned by Visa Europe in the fiscal fourth quarter. In addition to the inclusion of Visa Europe revenue and the resulting impact on our international transaction revenue yield, fiscal 2016 growth also reflects select pricing modifications that became effective in the third quarter of fiscal 2015. The increase in fiscal 2015 was primarily driven by higher volatility in a broad range of currencies, combined with select pricing modifications that became effective in the third quarter of fiscal 2015.
Client incentives increased in fiscal 2016 and 2015, reflecting overall growth in global payments volume, incentives incurred on long-term client contracts that were initiated or renewed during fiscal 2016 and 2015 and Visa Europe's incentives for the fourth quarter of fiscal 2016. The amount of client incentives we record in future periods will vary based on changes in performance expectations, actual client performance, amendments to existing contracts or the execution of new contracts.
Operating Expenses
The following table sets forth the components of our total operating expenses.
 
Fiscal Year Ended
September 30,
 $ Change 
% Change(1)
 
2016(2)
 2015 2014 
2016
vs.
2015
 
2015
vs.
2014
 
2016
vs.
2015
 
2015
vs.
2014
 (in millions, except percentages)
Personnel$2,226
 $2,079
 $1,875
 $147
 $204
 7 % 11 %
Marketing869
 872
 900
 (3) (28)  % (3)%
Network and processing538
 474
 507
 64
 (33) 13 % (7)%
Professional fees389
 336
 328
 53
 8
 16 % 2 %
Depreciation and amortization502
 494
 435
 8
 59
 2 % 14 %
General and administrative796
 547
 507
 249
 40
 46 % 8 %
Litigation provision2
 14
 453
 (12) (439) (86)% (97)%
Visa Europe Framework Agreement loss1,877
 
 
 1,877
 
 NM
  %
Total operating expenses(3)
$7,199
 $4,816
 $5,005
 $2,383
 $(189) 49 % (4)%
(1)
Figures in fiscal 2012 associated with litigation covered by the retrospective responsibility plan,table may not recalculate exactly due to rounding. Percentage changes are calculated based on unrounded numbers.
(2)
Our operating expenses for fiscal 2016 do not reflect the expenses incurred by Visa Europe from the acquisition date, June 21, 2016, through June 30, 2016 as the impact was immaterial. Operating expenses incurred by Visa Europe for the three months ended September 30, 2016 are reflected in fiscal 2016 total operating expenses.
(3)
Operating expenses for fiscal 2016 and 2014 include significant items that we do not believe are indicative of our operating performance as they are related to the Visa Europe acquisition, or are covered by the U.S. retrospective responsibility plan. See Overview within this Item 7—Management's Discussion and 2012 were $4.6 billionAnalysis of Financial Condition and $4.2 billion, respectively. On an adjusted basis, the percentage changeResults of fiscal 2014 over fiscal 2013 is flat and fiscal 2013 over fiscal 2012 is an increase of 8%.Operations.
Personnel expenses decreasedincreased in fiscal 20142016 mainlyprimarily due to lower incentive compensation anda severance charges,charge related to personnel reductions in our net periodic pension cost andincluding planned reductions at Visa Europe, combined with an increase from the absenceinclusion of one-time share-based compensation expenses previously recognized inVisa Europe fiscal 2013. These decreases werefourth quarter expenses. This increase was partially offset by a continueddecrease in contractor

costs, an increase in personnel costs that were invested in and capitalized as part of technology development projects and lower incentive compensation. The increase in fiscal 2015 was primarily due to an increase in headcount throughout the organization reflecting our strategy to invest for future growth. The increasegrowth, combined with higher incentive compensation.
Marketing expenses in fiscal 20132016 is primarily due to increasesreflect efficiencies in headcountproduction and higher severance charges as a result of organizational restructuring that aligns with our strategic priorities.
Marketing increasedagency costs which were redeployed for other marketing uses, and Visa Europe expenses for the fiscal fourth quarter. The decrease in marketing during fiscal 20142015 compared to fiscal 2014 was mainly due to elevatedthe overall strengthening of the U.S. dollar as marketing spend supportingin local currencies was converted to U.S. dollars, combined with the absence of the 2014 Sochi Winter Olympics and the 2014 FIFA World Cup spend that was incurred in fiscal 2014. The decrease was partially offset by increases in promotional campaigns combined with increased spend in the second half of the year tothat support our growth strategies and new product initiatives, such as Visa Checkout. Marketing in fiscal 2013 remained relatively flat compared to fiscal 2012 reflecting strategies to promote our products in each of those years and spend on specific campaigns, such as the 2013 FIFA Confederation Cup and preparation for the 2014 Sochi Winter Olympics in fiscal 2013 and the 2012 London Summer Olympics in fiscal 2012.initiatives.
Network and processingexpenses increased in fiscal 20142016 and 2013 increased mainlyprimarily due to continuedthe inclusion of Visa Europe expenses beginning in the fourth quarter of fiscal 2016 and fees associated with the processing of Russian domestic transactions that transitioned to the Russian National Payment Card system during the third quarter of fiscal 2015. The decrease in fiscal 2015 was a result of initiatives to optimize the use of our technology and processing network investmentsresources. See Note 2—Acquisition of Visa Europe to support growth.our consolidated financial statements.
Professional fees decreasedincreased in fiscal 2014 mainly due to the absence of certain project2016 primarily reflecting transaction costs incurred in fiscal 2013 as part of our effort to align resourcesconnection with our strategic priorities.acquisition of Visa Europe. See Note 2—Acquisition of Visa Europe to our consolidated financial statements.
Depreciation and amortization expenses increased in fiscal 20142016 andwere flat compared to fiscal 2015. The increase in fiscal 20132015, was primarily due to additional depreciation from our ongoing investments in technology assets and infrastructure to support our digital solutions and core business initiatives.
General and administrative expenses increased in fiscal 20142016 mainly due to costs incurred related to our acquisition of Visa Europe and the inclusion of Visa Europe expenses beginning in the fourth quarter of fiscal 2016. See Note 2—Acquisition of Visa Europe to our consolidated financial statements. The increase was also attributable to net foreign exchange losses incurred as a result of changes in the U.S. dollar exchange rate against other currencies in which we transact. The increase in fiscal 2015 was mainly due to an increase in travel activities, product enhancements and facilities costs and other corporate expenses in support of our business growth, combined with losses incurred from the sale of assets held by an international subsidiary. These increases were partially offset by unrealized foreign exchange gains and the absence of the fiscal 2014 disposal of obsolete technology assets, partially offset by a decrease in travel activities. General and administrative remained flat in fiscal 2013 compared to fiscal 2012.assets.
Litigation provision infiscal 2014and 2012reflects $450 million and $4.1 billion accruals, respectively, related to the covered litigation. See Note 3—Retrospective Responsibility Plan and Note 20—Legal Mattersto our consolidated financial statements.

38


Non-operating Income
Non-operating incomedecreased in fiscal 2014 of $27 million increased from $18 million in fiscal 20132016 primarily due to the absence of a $15loss incurred in fiscal 2015 upon the settlement of uncovered litigation. The decrease in fiscal 2015 reflects the absence of a $450 million other-than-temporary impairmentaccrual related to the U.S. covered litigation incurred in fiscal 2014. See Note 20—Legal Mattersand Note 3—U.S. and Europe Retrospective Responsibility Plans to our consolidated financial statements.
Visa Europe Framework Agreement loss recognized resulted from the effective settlement of the Framework Agreement between Visa and Visa Europe upon consummation of the transaction. See Note 2—Acquisition of Visa Europe to our consolidated financial statements.
Non-operating Income (Expense)
The following table sets forth the components of our non-operating income (expense).
 
Fiscal Year Ended
September 30,
 $ Change 
% Change(1)
 
2016(2)
 2015 2014 
2016
vs.
2015
 
2015
vs.
2014
 
2016
vs.
2015
 
2015
vs.
2014
 (in millions, except percentages)
Interest expense$(427) $(3) $(8) $(424) $5
 NM (61)%
Other556
 (66) 35
 622
 (101) NM NM
Total non-operating income (expense)$129
 $(69) $27
 $198
 $(96) NM NM

(1)
Figures in the table may not recalculate exactly due to rounding. Percentage changes are calculated based on unrounded numbers.
(2)
Our non-operating income (expense) for fiscal 2016 does not reflect the financial results of Visa Europe from the acquisition date, June 21, 2016, through June 30, 2016 as the impact was immaterial. Fiscal 2016 non-operating income (expense) includes financial results of Visa Europe for the three months ended September 30, 2016. See Note 2—Acquisition of Visa Europe to our consolidated financial statements.

Interest expense increased during fiscal 2013. 2016 primarily due to the issuance of $16.0 billion fixed-rate senior notes in December 2015. See Note 9—Debt to our consolidated financial statements.

Other non-operating income (expense) in fiscal 2016 and 2015 was primarily comprised of the following:
net gains of $74 million in fiscal 2016 related to currency forward contracts entered into to mitigate a portion of our foreign currency exchange rate risk associated with the upfront cash consideration paid in the Visa Europe acquisition. As these contracts are not designated in hedging relationships, related gains and losses are recorded directly in earnings as part of non-operating income (expense);
a foreign exchange gain of $145 million in fiscal 2016 on euro deposits as a result of holding euro-denominated bank balances for a short period in advance of the Closing;
a non-cash adjustment of $255 million in the first quarter of fiscal 2016 to decrease the fair value of the Visa Europe put option, which is not subject to tax, reducing the fair value of the liability to zero; and
a non-cash adjustment of $110 million in the third quarter of fiscal 2015 to increase the fair value of the unamended Visa Europe put option, which is not subject to tax.
See Note 4—Fair Value Measurements and Investments to our consolidated financial statements. The decrease in fiscal 2013 from $68 million in fiscal 2012 was primarily due to the reversal in fiscal 2012of previously accrued interest expense associated with tax reserves for uncertainties related to the deductibility of covered litigation expense. See Note 19—Income Taxesand Note 20—Legal Matters12—Derivative and Non-derivative Financial Instruments to our consolidated financial statements.
Effective Income Tax Rate
The effective income tax rate ofwas 25% in fiscal 2016 and 30% in fiscal 20142015. The effective tax rate in fiscal 2016 differs from the effective tax rate in fiscal 2015 primarily due to:
the effect of one-time items related to the Visa Europe acquisition, the most significant of which was the $1.9 billion U.S. loss related to the effective settlement of the Framework Agreement between Visa and Visa Europe. These one-time items impacted the geographic mix of our global income, resulting in a reduced effective tax rate;
an $88 million one-time tax benefit due to the remeasurement of deferred tax liabilities as a result of the reduction in the UK tax rate enacted in fiscal 2016;
the non-taxable $255 million revaluation of the Visa Europe put option recorded in fiscal 2016; and
the absence of a $296 million tax benefit recognized in fiscal 2015 resulting from the resolution of uncertain tax positions with taxing authorities. Included in the $296 million was a one-time $239 million tax benefit that related to prior fiscal years.
The effective income tax rate of 31%rates were 30% in fiscal 2013 mainly due to:2015 and 2014. The following highlights the significant tax items recorded in each respective year:
the aforementioned $296 million tax benefit recognized in fiscal 2015; and
a $264 million tax benefit recognized in fiscal 2014 related to a deduction for U.S. domestic production activities, of which $191 million was a one-time tax benefit related to prior fiscal years, as a result of the completion of a study in the second quarter of fiscal 2014; and
the absence of the following in fiscal 2014:
a tax benefit recognized in fiscal 2013 as a result of new guidance issued by the state of California regarding apportionment rules for years prior to fiscal 2012; and
certain foreign tax credit benefits related to prior years recognized in fiscal 2013.
The effective income tax rate of 31% in fiscal 2013 differs from the effective income tax rate of 3% in fiscal 2012 mainly due to:
the aforementioned tax benefit recognized in fiscal 2013 as a result of new guidance issued by the state of California regarding apportionment rules for years prior to fiscal 2012;
certain foreign tax credit benefits related to prior years recognized in fiscal 2013, as mentioned above; and
the absence of the following in fiscal 2013:
the fiscal 2012 reversal of previously recorded tax reserves associated with uncertainties related to the deductibility of covered litigation expense;
a fiscal 2012 one-time, non-cash benefit from the remeasurement of existing net deferred tax liabilities due to the changes in California apportionment rules adopted in that year; and
the effect of applying the aforementioned fiscal 2012 tax benefits to a fiscal 2012 pre-tax income that was reduced by the $4.1 billion covered litigation provision.    

years.
Adjusted effective income tax rate for fiscal 2012. Our financial results for fiscal 2012 reflected2016 reflect the impact of severalcertain significant items that we do not believe are not indicative of our ongoing operating performance in thatthe prior or future years, as they wereare either non-recurring hador have no cash impact or were related to amounts covered by the retrospective responsibility plan.impact. As such, we have presented our fiscal 2012 adjusted effective income tax rate in the table below, which we believe provides a clearer understanding of our operating performance in fiscal 2016. See Overview - Adjusted financial results within this Management's Discussion and Analysis of Financial Condition and Results of Operationsfor descriptions of the fiscal year. Our adjusted effective income tax rate for fiscal 2012 excludes: the reversal of previously recorded tax reserves and accrued interest associated with uncertainties related to the deductibility of covered litigation expense; additional covered litigation provision recorded; and a one-time, non-cash benefit from the remeasurement of existing net deferred tax liabilities attributable to changesadjustments in the California state apportionment rules.table below.
 Fiscal Year Ended September 30, 2012
 Income Before Income Taxes Income Tax Provision Effective Income Tax Rate
 (in millions, except for percentages)
As reported$2,207
 $65
 3%
Reversal of tax reserves(43) 283
  
Litigation provision4,098
 1,505
  
Remeasurement of net deferred tax liabilities
 208
  
Adjusted$6,262
 $2,061
 33%


39
 Fiscal 2016
 Income Before Income Taxes Income Tax Provision 
Effective Income Tax Rate(1)
  
As reported$8,012
 $2,021
 25.2%
Severance cost110
 38
  
Remeasurement of deferred tax liability
 88
  
Acquisition-related costs152
 56
  
Visa Europe Framework Agreement loss1,877
 693
  
Net gains on currency forward contracts(74) (27)  
Foreign exchange gain on euro deposits(145) (54)  
Revaluation of Visa Europe put option(255) 
  
As adjusted$9,677
 $2,815
 29.1%

(1)
Figures in the table may not recalculate exactly due to rounding. Effective income tax rate changes are calculated based on unrounded numbers.
Table of Contents

We expect our effective tax rate for the full 2015 fiscal year to be in the low 30s.
Liquidity and Capital Resources
Management of Our Liquidity
We regularly evaluate cash requirements for current operations, commitments, development activities and capital expenditures, and we may elect to raise additional funds for these purposes in the future through the issuance of either debt or equity. Our treasury policies provide management with the guidelines and authority to manage liquidity risk in a manner consistent with our corporate objectives.
The objectives of our treasury policies are to:
provide adequate liquidity to cover operating expenditures and liquidity contingency scenarios;
ensure timely completion of payments settlement activities;
ensure payments on required litigation settlements;
make planned capital investments in our business;
pay dividends and repurchase our shares at the discretion of our board of directors; and
optimize income earned by investinginvest excess cash in securities that enable us to first meet our working capital and liquidity needs.needs, and earn additional income.
Based on our current cash flow budgets and forecasts of our short-term and long-term liquidity needs, we believe that our projected sources of liquidity will be sufficient to meet our projected liquidity needs for more than the next 12 months. We will continue to assess our liquidity position and potential sources of supplemental liquidity in view of our operating performance, current economic and capital market conditions, and other relevant circumstances.
Cash Flow Data
The following table summarizes our cash flow activity for the fiscal years presented:
2014 2013 20122016 2015 2014
(in millions)(in millions)
Total cash provided by (used in):          
Operating activities$7,205
 $3,022
 $5,009
$5,574
 $6,584
 $7,205
Investing activities(941) (1,164) (2,414)(10,916) (1,435) (941)
Financing activities(6,478) (1,746) (2,655)7,477
 (3,603) (6,478)
Effect of exchange rate changes on cash and cash equivalents(1) 
 7
(34) 1
 (1)
(Decrease) increase in cash and cash equivalents$(215) $112
 $(53)
Increase (decrease) in cash and cash equivalents$2,101
 $1,547
 $(215)

Operating activities. activitiReported cashes. Cash provided by operating activities in fiscal 20142016, 2015 and 20132014 was significantly impacted by cash flows related to the Visa Europe acquisition and the U.S. interchange multidistrict litigation, including:
$1.9 billion of the consideration paid in the Visa Europe acquisition related to the effective settlement of the Framework Agreement between us and Visa Europe, and payment of $244 million of interest on the senior notes during fiscal 2016 (see Note 2—Acquisition of Visa Europe and Note 9—Debt);
payments of $426 million made from the U.S. litigation escrow account and a related decrease of approximately $157 million of income taxes paid during fiscal 2015; and
the return of $1.1 billion in takedown payments in fiscal 2014 and related increase of $368 million in income taxes paid; and
payments of $4.4 billion made in fiscal 2013 from the litigation escrow account and a related decrease of $1.5 billion in overall income taxes paid.
The cash inflows and outflows related to the U.S. litigation escrow account are also reflected as offsetting cash flows within financing activities for their respective years as they are covered by the U.S. retrospective responsibility plan.
Absent the above impacts, cash provided by operating activities increased in both fiscal 2014 and 2013 to approximately $6.5 billion and $5.9 billion, respectively, reflecting growth in total operating revenues in both years. See Note 3—U.S. and Europe Retrospective Responsibility PlanPlans and Note 20—Legal Matters to our consolidated financial statements. We believe that cash flow generated from operating activities will be more than sufficient to meet our ongoing operational needs.
Investing activities. Cash used in investing activities was lower duringhigher in fiscal 20142016 compared to the prior year primarily due to the up-front cash consideration paid in the Visa Europe acquisition, offset by $2.8 billion of cash held by Visa Europe at the closing of the transaction. Cash used in investing activities was higher in fiscal 2015 compared to fiscal 2014, primarily reflecting a decrease in purchases of available-for-sale investment securities, offset by a decrease inthe proceeds received from maturities and sales of available-for-sale investment securities. We also used cash on hand to acquire a business in which we previously held a minority interest ownership. Cash used in investing activities was

40


lower during fiscal 2013 compared to fiscal 2012, reflecting a decreasesecurities, and an increase in purchases of available-for-sale investment securities, combined with greater proceeds received from maturities and salessecurities. See Note 2—Acquisition of available-for-sale investment securities. SeeVisa Europe and Note 4—Fair Value Measurements and Investments to our consolidated financial statements.
Financing activities. ReportedCash provided by financing activities in fiscal 2016 reflects $15.9 billion net aggregate proceeds received from our debt issuance completed in December 2015, $7.0 billion used to repurchase class A common stock in the open market, and $1.4 billion of dividend payments. Cash used in financing activities in fiscal 2015 and 2014 reflect significant cash flows in connection with the interchange multidistrict litigation that offset the impacts discussed above underwithin operating activities as they are covered by the U.S. retrospective responsibility plan. Additionally, reported financing activities include deposits intoplan, as follows:
payments of $426 million made from the U.S. litigation escrow account of $450 million and $1.7in fiscal 2015;
$1.1 billion in takedown payments returned to the U.S. litigation escrow account in fiscal 20142014; and 2012, respectively. Absent all
$450 million deposited into the U.S. litigation escrow account in fiscal 2014.
The remainder of the above impacts, which are related to the interchange litigation, cash used in financing activities was $5.0 billion, $6.1 billion and $940 millionchange in fiscal 2015 compared to 2014 2013 and 2012, respectively. The decrease in fiscal 2014 and increase in fiscal 2013 arewas primarily due to changesdecreases in cash used to repurchase shares of our class A common stock in the open market.repurchases. See Note 3—U.S. and Europe Retrospective Responsibility PlanPlans, Note 9—Debt, Note 14—Stockholders' Equity and Note 20—Legal Matters to our consolidated financial statements.
Sources of Liquidity
Our primary sources of liquidity are cash on hand, cash flow from our operations, our investment portfolio and access to various equity and borrowing arrangements. Funds from operations are maintained in cash and cash equivalents and short-term or long-term available-for-sale investment securities based upon our funding requirements, access to liquidity from these holdings, and the return that these holdings provide. We believe that cash flow generated from operations, in conjunction with access to our other sources of liquidity, will be more than sufficient to meet our ongoing operational needs.
Cash and cash equivalents and short-term and long-term available-for-sale investment securities held by our foreign subsidiaries totaled $5.5$8.7 billion at September 30, 20142016. If it were necessary to repatriate these funds for use in the United States,U.S., we would be required to pay U.S. income taxes on the amount of undistributed earnings in those subsidiaries. It is our intent to indefinitely reinvest the majority of these funds outside of the United States.U.S. As such, we have not accrued any U.S. income tax provision in our financial results related to approximately $5.0$8.3 billion of undistributed earnings included in these funds. The amount of income taxes that would have resulted had such earningsthese funds been repatriated is not practicably determinable.
Available-for-sale investment securities. Our investment portfolio is designed to invest excess cash in securities which enables us to meet our working capital and liquidity needs. Our investment portfolio primarily consists of debt securities issued by the U.S. Treasury or U.S. government-sponsored agencies. The majority of these investments, $3.0$3.9 billion,, are classified as non-current as they have stated maturities of more than one year from the balance sheet date. However, these investments are generally available to meet short-term liquidity needs.

Factors that may impact the liquidity of our investment portfolio include, but are not limited to, changes to credit ratings of the securities, uncertainty related to regulatory developments, actions by central banks and other monetary authorities, and the ongoing strength and quality of credit markets. We will continue to review our portfolio in light of evolving market and economic conditions. However, if current market conditions deteriorate, the liquidity of our investment portfolio may be impacted and we could determine that some of our investments are impaired, which could adversely impact our financial results. We have policies that limit the amount of credit exposure to any one financial institution or type of investment. See Item 1A—Risk Factors included elsewhere in this report.
Commercial paper program. We maintain a commercial paper program to support our working capital requirements and for other general corporate purposes. Under the program, we are authorized to issue up to $3.0 billion in outstanding notes, with maturities up to 397 days from the date of issuance. We had no outstanding obligations under the program at September 30, 20142016. See Note 9—Debt to our consolidated financial statements.
Credit facility. On January 29, 201427, 2016, we entered into an unsecured $3.04.0 billion revolving credit facility. The credit facility, which expires on January 28, 2015,27, 2021, replaced our previous $3.0 billion credit facility, which terminatedexpired on January 29, 201427, 2016. The new credit facility contains covenants and events of default customary for facilities of this type. There were no borrowings under either facility and we were in compliance with all related covenants during the year ended September 30, 20142016. See Note 9—Debt to our consolidated financial statements.
Universal shelf registration statement. In July 2012,2015, we filed a registration statement with the SEC using a shelf registration process. As permitted by the registration statement, we may, from time to time, sell shares of debt or equity securities in one or more transactions. This registration statement expires in July 2015.2018.

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TableLong-term debt and change in capital structure. In conjunction with the Visa Europe acquisition, we have evolved our long-term capital structure. In December 2015, we issued fixed-rate senior notes in an aggregate principal amount of Contents$16.0 billion, with maturities ranging between 2 and 30 years. Our first principal payment of $1.8 billion is due on December 14, 2017. Interest on the Notes, at a rate ranging between 1.20% and 4.30%, is payable semi-annually on June 14 and December 14 of each year. An interest payment of $244 million was made on June 14, 2016. The Notes may be redeemed as a whole or in part, at our option at any time prior to maturity, at a specified redemption price. The net aggregate proceeds of $15.9 billion, after deducting underwriting discounts and debt issuance costs of $127 million, were used to fund a portion of the purchase price for the acquisition of Visa Europe and for general corporate purposes, including share repurchases. We are not subject to any financial covenants and did not experience any changes to our investment credit ratings as a result of this debt issuance. See Note 9—Debt to our consolidated financial statements. We expect to issue additional debt of about $2.0 billion by the end of the first quarter of fiscal 2017, market conditions permitting.

U.S. Litigation escrow account. Pursuant to the terms of the U.S. retrospective responsibility plan, we maintain a U.S. litigation escrow account from which monetary liabilities from settlements of, or judgments in, the U.S. covered litigation will be payable. When we fund the U.S. litigation escrow account, the shares of class B common stock held by our stockholders are subject to dilution through an adjustment to the conversion rate of the shares of class B common stock to shares of class A common stock. See Note 3—U.S. and Europe Retrospective Responsibility PlanPlans and Note 20—Legal Matters to our consolidated financial statements. The balance in this account at September 30, 20142016, was $1.5$1.0 billion and is reflected as restricted cash in our consolidated balance sheet. As these funds are restricted for the sole purpose of making payments related to the U.S. covered litigation matters, as described below under Uses of Liquidity, we do not rely on them for other operational needs.
Credit Ratings
At September 30, 20142016, our credit ratings by Standard and Poor’s and Moody’s were as follows:
 Standard and Poor’s Moody’s
Debt typeRating Outlook Rating Outlook
Short-term unsecured debtA-1 Stable P-1 Stable
Long-term unsecured debtA+ Stable A1 Stable
Various factors affect our credit ratings, including changes in our operating performance, the economic environment, conditions in the electronic payment industry, our financial position and changes in our business strategy. We do not currently foresee any reasonable circumstances under which our credit ratings would be significantly downgraded. If a downgrade were to occur, it could adversely impact, among other things, our future borrowing costs and access to capital markets.

Uses of Liquidity
Payments settlement. Payments settlement due from and to our financial institution clients can represent a substantial daily liquidity requirement. Most U.S. dollar settlements are typically settled within the same day and do not result in a net receivable or payable balance, while settlementsettlements in currencies other than the U.S. dollar generally remain outstanding for one to two business days, which is consistent with industry practice for such transactions. DuringIn general, during fiscal 20142016, we were not required to fund settlement-related working capital. Our average daily net settlement position was a net payable of $261$242 million.
CoveredVisa Europe acquisition. On June 21, 2016, we acquired 100% of the share capital of Visa Europe, a payments technology business. The acquisition positions us to create additional value through increased scale, efficiencies realized by the integration of both businesses, and benefits related to Visa Europe's transition from an association to a for-profit enterprise. We paid up-front cash consideration of €12.2 billion ($13.9 billion) and issued preferred stock convertible upon certain conditions into approximately 79 million shares of class A common stock, equivalent to a value of €5.3 billion ($6.1 billion) at the closing stock price of $77.33 on June 21, 2016. Also, in connection with the purchase, we will pay an additional €1.0 billion, plus 4% compound annual interest, on the third anniversary of the Closing. See Note 2—Acquisition of Visa Europe to our consolidated financial statements.
U.S. covered litigation. We are parties to legal and regulatory proceedings with respect to a variety of matters, including certain litigation that we refer to as the U.S. covered litigation. As noted above, monetary liabilities from settlements of, or judgments in, the U.S. covered litigation are payable from the U.S. litigation escrow account. During fiscal 2013,2016, we made $4.4 billion$45 million in covered litigation payments that were funded from the U.S. litigation escrow account, of which, $4.0 billion was paid into a settlement fund established pursuant to the definitive class settlement agreementreflecting settlements with individual opt-out merchants in the interchange multidistrict litigation. On January 14, 2014, the court entered the final judgment order approving the settlement with the class plaintiffs, which is subject to the adjudication of any appeals. Certain merchants in the settlement classes, however, have objected to the settlement and a number of merchants have filed opt-out claims. Takedown payments of approximately $1.1 billion related to the opt-out merchants was received in January 2014, and deposited into the litigation escrow account. Receipt of the takedown payments increases our current taxable income by approximately $1.1 billion, and income tax payable by about $368 million, which was fully paid by the end of fiscal 2014.proceedings. At September 30, 2014,2016, the U.S. litigation escrow account had an available balance of $1.5$1.0 billion. In June 2016, the approval of the 2012 Settlement Agreement was reversed by the U.S. Court of Appeals for the Second Circuit. Until the appeals process is complete, it is uncertain whether the Company will be able to resolve the class plaintiffs' claims as contemplated by the Settlement Agreement. If the Settlement Agreement is terminated and no further agreement is reached regarding funds previously paid from the litigation account into settlement funds pursuant to the Settlement Agreement, we will have the right to approximately $3.0 billion, which would be returned to the U.S. litigation escrow account. This will increase our taxable income, thereby increasing our taxes to be paid by approximately $1.1 billion. See Note 3—U.S. and Europe Retrospective Responsibility PlanPlans andNote 20—Legal Matters to our consolidated financial statements.
Other litigation. Judgments in and settlements of litigation, other than the U.S. covered litigation, could give rise to future liquidity needs.
Reduction in as-converted shares.Common stock repurchases. During fiscal 20142016, total as-converted class A common stock was reduced by 22we repurchased 91 million shares at an average price of $209.15 per share, using $4.6 billion of operating cash on hand. Of the $4.6 billion, $4.1 billion was used to repurchaseour class A common stock in the open market. In addition, we deposited $450 millionmarket using $7.0 billion of operating cash into the litigation escrow account previously established under the retrospective responsibility plan. The deposit has the same economic effect on earnings per share as repurchasing our class A common stock, because it reduces the class B conversion rate and consequently the as-converted class A common stock share count. See Note 3—Retrospective Responsibility Plan and Note 14—Stockholders' Equity to our consolidated financial statements.

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The stock repurchases and litigation escrow deposit discussed above reduced the funds from the $5.0 billion share repurchase program authorized by our board of directors in October 2013.hand. As of September 30, 2014, the program2016, we had remaining authorized funds of $682 million.$5.8 billion. In October 2015 and July 2016, our board of directors authorized share repurchase programs for $5.0 billion each. These authorizations have no expiration date. All share repurchase programs authorized prior to October 20132015 have been completed. In October 2014, our board of directors authorized an additional $5.0 billion share repurchase program. See Note 14—Stockholders' Equity to our consolidated financial statements.
Dividends. During fiscal 20142016, we declared and paid $1.01.4 billion in dividends. In October 20142016, our board of directors declared a quarterly dividend in the aggregate amount of $0.480.165 per share of class A common stock (determined in the case of class B and class C common stock and U.K.&I and Europe preferred stock on an as-converted basis). We expect to pay approximately $297400 million in connection with this dividend on December 2, 20146, 2016. See Note 14—Stockholders' Equity to our consolidated financial statements. We expect to continue paying quarterly dividends in cash, subject to approval by the board of directors. Classes ofAll preferred and class B and C common stock will share ratably on an as-converted basis in such future dividends.
Visa Europe put option. We have granted Visa Europe a perpetual put option which, if exercised, will require us to purchase all of the outstanding shares of capital stock of Visa Europe from its members. Visa Europe may exercise the put option at any time. The put option provides a formula for determining the purchase price of the Visa Europe shares, which subject to certain adjustments, applies Visa Inc.'s forward price-to-earnings multiple, or the "P/E ratio" (as defined in the option agreement) at the time the option is exercised to Visa Europe's adjusted sustainable income for the forward 12-month period, or the "adjusted sustainable income" (as defined in the option agreement). The calculation of Visa Europe's adjusted sustainable income under the terms of the put option agreement includes potentially material adjustments for cost synergies and other negotiated items. Upon exercise, the key inputs to this formula, including Visa Europe's adjusted sustainable income, will be the result of negotiation between us and Visa Europe. The put option provides an arbitration mechanism in the event that the two parties are unable to agree on the ultimate purchase price.
The fair value of the put option represents the value of Visa Europe's option, which, under certain conditions, could obligate us to purchase its member equity interest for an amount above fair value. At September 30, 2014, we determined the fair value of the put option liability to be approximately $145 million. While this amount represents the fair value of the put option at September 30, 2014, it does not represent the actual purchase price that we may be required to pay if the option is exercised. The purchase price we could be obligated to pay 285 days after exercise will represent a substantial financial obligation. Given current economic conditions, the purchase price under the terms of the put option would likely be in excess of $10 billion. We may need to obtain third-party financing, either by borrowing funds or undertaking a subsequent equity offering in order to fund this payment. The amount of that potential obligation could vary dramatically based on, among other things, Visa Europe's adjusted sustainable income and our P/E ratio, in each case, as negotiated at the time the put option is exercised.
Given the perpetual nature of the put option and the various economic conditions which could be present at the time of exercise, our ultimate obligation in the event of exercise cannot be reliably estimated. The following table calculates our total obligation assuming, for illustrative purposes only, a range of P/E ratios for Visa Inc. and assuming that Visa Europe demonstrates $500 million of adjusted sustainable income at the date of exercise. The $500 million of assumed adjusted sustainable income provided below is for illustrative purposes only. This does not represent an estimate of the amount of adjusted sustainable income Visa Europe would have been able to demonstrate at September 30, 2014, or will be able to demonstrate at any point in time in the future. Should Visa Europe elect to exercise its option, we believe it is likely that it will implement changes in its business operations to move to a for-profit model in order to maximize its adjusted sustainable income and, as a result, to increase the purchase price. The table also provides the amount of increase or decrease in the payout, assuming the same range of estimated P/E ratios, for each $100 million of adjusted sustainable income above or below the assumed $500 million demonstrated at the time of exercise. At September 30, 2014, our estimated long-term P/E ratio was 16.9x and the long-term P/E differential, the difference between this ratio and the estimated ratio applicable to Visa Europe, was 1.9x. At September 30, 2014, the spot P/E ratio was 20.6x and the spot P/E differential, the difference between this ratio and the estimated spot ratio applicable to Visa Europe, was 2.0x. These ratios are for reference purposes only and are not necessarily indicative of the ratio or differential that could be applicable if the put option were exercised at any point in the future.

43


 
Visa Inc’s Forward
Price-to-Earnings Ratio
 
Payout Assuming
Adjusted Sustainable
Income of $500 million(1)
 
Increase/Decrease in Payout
for Each $100 million of
Adjusted Sustainable
Income Above/Below $500 million
 
   (in millions) (in millions) 
 25 $12,500 $2,500 
 20 $10,000 $2,000 
 15 $7,500 $1,500 
(1)
Given current economic conditions, the purchase price under the terms of the put option would likely be in excess of $10 billion.
Pension and other postretirement benefits. We sponsor various qualified and non-qualified defined benefit pension and other postretirement benefit plans that generally provide benefits based on years of service, agefor retirement and eligible compensation. We also sponsor a postretirement benefit plan that provides postretirement medical benefits for retirees and dependents upon meeting minimum age and service requirements.substantially all employees residing in the U.S. As a result of the acquisition of Visa Europe, we assumed the obligations related to Visa Europe's defined benefit plan, primarily consisting of the U.K. pension plans. Our policy with respect to our U.S. qualified pension plan is to contribute annually in September of each year, an amount not less than the minimum required under the Employee Retirement Income Security Act. Our U.S. non-qualified pension and other postretirement benefit plans are funded on a current basis. We typically fundIn relation to the Visa Europe U.K. pension plans, our qualifiedfunding policy is to contribute in accordance with the appropriate funding requirements agreed with the trustees of our U.K. pension plans. Additional amounts may be agreed with the U.K. pension plan in September of each year.trustees. In fiscal 2014, 20132016, 2015 and 2012,2014, we made contributions to our U.S. pension and other postretirement plans of $144 million, $4$19 million, and $88

$14 million, respectively. The lowerFor Visa Europe's U.K. pension plans, we made contributions in fiscal 2014 and 2013,of $102 million subsequent to the acquisition date as comparedagreed upon with the trustees to fiscal 2012, were driven by a higher-than-expected rateimprove the funding level of return on our plan assets and an increase in the discount rate.plans. In fiscal 20152017, given current projections and assumptions, we anticipate funding our U.S. and Visa Europe's U.K. defined benefit pension plans and other postretirement plan by approximately $1012 million. and $6 million, respectively. The actual contribution amount will vary depending upon the funded status of the pension plan, movements in the discount rate, performance of the plan assets and related tax consequences. See Note 10—Pension, Postretirement and Other Benefits to our consolidated financial statements.
Capital expenditures. Our capital expenditures increased during fiscal 20142016, due to investments in technology, infrastructure and growth initiatives. We expect to continue investing in technology assets and payments system infrastructure to support our digital solutions and core business initiatives.
Acquisitions. During fiscal 2014, we acquired a business in which we previously held a minority interest using $134 million of cash on hand. This amount primarily reflects the purchase price of $170 million less cash received. The acquisition extends our processing capabilities internationally. There were no material acquisitions during fiscal 2013 and 2012.
Fair Value Measurements—Financial Instruments
The assessment of fair value of our financial instruments is based on a fair value hierarchy that requires an entity to maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value. Observable inputs are obtained from independent sources and can be validated by a third party, whereas unobservable inputs reflect assumptions regarding what a third party would use in pricing an asset or liability. As of September 30, 20142016, our financial instruments measured at fair value on a recurring basis included approximately $7.312.0 billion of assets and $151136 million of liabilities. OfNone of these instruments $152 million hadwere valued using significant unobservable inputs, including the Visa Europe put option liability of $145 million, and $7 million of auction rate securities.inputs. See Note 4—Fair Value Measurements and Investments to our consolidated financial statements.
Off-Balance Sheet Arrangements
Our off-balance sheet arrangements are primarily comprised of guarantees and indemnifications. Visa has no off-balance sheet debt, other than lease and purchase order commitments, as discussed below and reflected in our contractual obligations table.
Indemnifications
We indemnify our financial institution clients for settlement losses suffered due to the failure of any other client to fund its settlement obligations in accordance with our operating regulations.rules. The amount of the indemnification is limited to the amount of unsettled Visa payment transactions at any point in time. We maintain global credit settlement risk policies and procedures to manage settlement risk, which may require clients to post collateral if

44


certain credit standards are not met. See Note 1—Summary of Significant Accounting Policies and Note 11—Settlement Guarantee Management to our consolidated financial statements.
In the ordinary course of business, we enter into contractual arrangements with financial institutions and other clients and partners under which we may agree to indemnify the client for certain types of losses incurred relating to the services we provide or otherwise relating to our performance under the applicable agreement.
Contractual Obligations
Our contractual commitments will have an impact on our future liquidity. The contractual obligations identified in the table below include both on- and off-balance sheet transactions that represent a material, expected or contractually committed future obligation as of September 30, 2014.2016. We believe that we will be able to fund these obligations through cash generated from our operations and available credit facilities.

 Payments Due by Period
 
Less than
1 Year
 
1-3
Years
 
3-5
Years
 
More than
5 Years
 Total
 (in millions)
Purchase orders(1)
$832
 $165
 $41
 $
 $1,038
Leases(2)
76
 97
 62
 118
 353
Client incentives(3)
3,444
 4,613
 2,875
 1,487
 12,419
Marketing and sponsorship(4)
83
 125
 120
 130
 458
Dividends(5)
297
 
 
 
 297
Total(6,7,8)
$4,732
 $5,000
 $3,098
 $1,735
 $14,565
 Payments Due by Period
 
Less than
1 Year
 
1-3
Years
 
3-5
Years
 
More than
5 Years
 Total
 (in millions)
Long-term debt(1)
$489
 $2,696
 $3,903
 $16,501
 $23,589
Purchase orders(2)
962
 164
 49
 
 1,175
Leases(3)
126
 185
 118
 190
 619
Client incentives(4)
5,544
 6,745
 4,721
 4,791
 21,801
Marketing and sponsorship(5)
126
 248
 148
 33
 555
Dividends(6)
400
 
 
 
 400
Deferred purchase consideration(7)

 1,266
 
 
 1,266
Total(8,9)
$7,647
 $11,304
 $8,939
 $21,515
 $49,405
(1)
In December 2015, we issued $16.0 billion of fixed-rate senior notes in conjunction with the acquisition of Visa Europe with maturities ranging between 2 and 30 years. Interest on the Notes, at a rate ranging between 1.20% and 4.30%, is payable semi-annually on June 14 and December 14 of each year. Amounts presented include payments for both interest and principal. Also see Note 9—Debt to our consolidated financial statements.
(2) 
Represents agreements to purchase goods and services that specify significant terms, including: fixed or minimum quantities to be purchased, and fixed, minimum or variable price provisions, and the approximate timing of the transaction.
(2)(3) 
Includes operating leases for premises, equipment and software licenses, which range in terms from less than one year to eighteennineteen years.
(3)(4) 
Represents future cash payments for long-term contracts with financial institution clients and other business partners for various programs designed to build payments volume, increase Visa-branded card andVisa product acceptance and win merchant routing transactions over our network. These agreements, which range in terms from one to fifteensixteen years, can provide card issuance and/or conversion support, volume/growth targets and marketing and program support based on specific performance requirements. Payments under these agreements will generally be offset by revenues earned from higher corresponding payments and transaction volumes. These payment amounts are estimates and will change based on client performance, amendments to existing contracts or execution of new contracts. Related amounts disclosed in Note 17—Commitments and Contingencies to our consolidated financial statements represent the associated expected reduction of revenue related to these agreements that we estimate we will record.
(4)(5) 
Visa is a party to contractual sponsorship agreements ranging from approximately twothree to sixteen years. These contracts are designed to increase Visa brand recognition, drive Visa-brandedVisa product usage, and differentiate Visa against competition. Over the life of these contracts, Visa is required to make payments in exchange for certain advertising and promotional rights. In connection with these contractual commitments, Visa has an obligation to spend certain minimum amounts for advertising and marketing promotion over the life of the contract. For obligations where the individual years of spend are not specified in the contract, we have estimated the timing of when these amounts will be spent.
(5)(6) 
Includes expected dividend amount of $297400 million as dividends were declared in October 20142016 and will be paid on December 2, 20146, 2016 to all holders of record of Visa's common stock as of November 14, 201418, 2016.
(6)(7) 
On June 21, 2016, we acquired 100% of the share capital of Visa Europe. In connection with the purchase, we will pay an additional €1.0 billion, plus 4% compound annual interest, on the third anniversary of the Closing. See Note 2—Acquisition of Visa Europe to our consolidated financial statements.
(8)
We have liabilities for uncertain tax positions of $855$911 million. At September 30, 2014,2016, we had also accrued $39$61 million of interest and $5$17 million of penalties associated with our uncertain tax positions. We cannot determine the range of cash payments that will be made and the timing of the cash settlements, if any, associated with our uncertain tax positions. Therefore, no amounts related to these obligations have been included in the table.
(7)
Visa granted a perpetual put option to Visa Europe, which if exercised, will require us to purchase all of the outstanding shares of capital stock of Visa Europe from its members. Due to the perpetual nature of the instrument and the various economic conditions, which could exist when the put is exercised, the ultimate amount and timing of Visa's obligation, if any, cannot be reliably estimated. Therefore, no amounts related to this obligation have been included in the table. However, given the current economic conditions and circumstances under which Visa Europe could exercise its option, the purchase price under the terms of the put option would

45


likely be in excess of $10 billion. The fair value of the Visa Europe put option itself totaling $145 million at September 30, 2014 has also been excluded from this table as it does not represent the amount, or an estimate of the amount, of Visa's obligation in the event of exercise. See the Liquidity and Capital Resources and Critical Accounting Estimates sections of this Management's Discussion and Analysis of Financial Condition and Results of Operations and Note 2—Visa Europe to our consolidated financial statements.
(8)(9) 
We evaluate the need to make contributions to our pension plan after considering the funded status of the pension plan, movements in the discount rate, performance of the plan assets and related tax consequences. Expected contributions to our pension plan have not been included in the table as such amounts are dependent upon the considerations discussed above, and may result in a wide range of amounts. See Note 10—Pension, Postretirement and Other Benefits to our consolidated financial statements and the Liquidity and Capital Resources section of this Management's Discussion and Analysis of Financial Condition and Results of Operations.

Critical Accounting Estimates
Our consolidated financial statements are prepared in accordance with accounting principles generally accepted in the United States of America which require us to make judgments, assumptions and estimates that affect the amounts reported. See Note 1—Summary of Significant Accounting Policies to our consolidated financial statements. We have established policies and control procedures which seek to ensure that estimates and assumptions are appropriately governed and applied consistently from period to period. However, actual results could differ from our assumptions and estimates, and such differences could be material.
We believe that the following accounting estimates are the most critical to fully understand and evaluate our reported financial results, as they require our most subjective or complex management judgments, resulting from the need to make estimates about the effect of matters that are inherently uncertain and unpredictable.
Revenue RecognitionClient Incentives
Critical estimates. We enter into incentive agreements with financial institution clients, merchants and other business partners for various programs designed to build payments volume, increase Visa-branded card andVisa product acceptance and win merchant routing transactions over our network. These incentives are primarily accounted for as reductions to operating revenues; however, if a separate identifiable benefit at fair value can be established, they are accounted for as operating expenses. We generally capitalize advance incentive payments under these agreements if select criteria are met. The capitalization criteria include the existence of future economic benefits to Visa, the existence of legally enforceable recoverability language (e.g., early termination clauses), management's ability and intent to enforce the recoverability language and the ability to generate future earnings from the agreement in excess of amounts deferred. Capitalized amounts are amortized over the shorter of the period of contractual recoverability or the corresponding period of economic benefit. Incentives not yet paid are accrued systematically and rationally based on management's estimate of each client's performance. These accruals are regularly reviewed and estimates of performance are adjusted as appropriate, based on changes in performance expectations, actual client performance, amendments to existing contracts or the execution of new contracts.
Assumptions and judgment. Estimation of client incentives relies on forecasts of payments volume, card issuance and card conversion. Performance is estimated using customer-reported information, transactional information accumulated from our systems, historical information and discussions with our clients.clients, merchants and business partners.
Impact if actual results differ from assumptions. If our clients' actual performance or recoverable cash flows are not consistent with our estimates, client incentives may be materially different than initially recorded. Increases in incentive payments are generally driven by increased payments and transaction volume, which drive our net revenues. As a result, in the event incentive payments exceed estimates, such payments are not expected to have a material effect on our financial condition, results of operations or cash flows. The cumulative impact of a revision in estimates is recorded in the period such revisions become probable and estimable. For the year ended September 30, 20142016, client incentives represented 17%18% of gross operating revenues.
Fair ValueVisa Europe Put Option
Critical estimates. We have granted Visa Europe a perpetual put option which, if exercised, will require us to purchase all of the outstanding shares of capital stock of Visa Europe from its members. The put option provides a formula for determining the purchase price of the Visa Europe shares, which, subject to certain adjustments, applies our forward price-to-earnings multiple, or the P/E ratio (as defined in the option agreement), at the time the option is

46


exercised to Visa Europe's projected adjusted sustainable income for the forward 12-month period, or the adjusted sustainable income (as defined in the option agreement). The calculation of Visa Europe's adjusted sustainable income under the terms of the put option agreement includes potentially material adjustments for cost synergies and other negotiated items.
Upon exercise, the key inputs to this formula, including Visa Europe's adjusted sustainable income, will be the result of negotiation between us and Visa Europe. The put option provides an arbitration mechanism in the event that the two parties are unable to agree on the ultimate purchase price. See Note 2—Visa Europe to our consolidated financial statements for further detail regarding the calculation of the put exercise price under the agreement.
The fair value of Visa Europe's option was estimated to be approximately $145 million at September 30, 2014. While the put option is in fact non-transferable, this amount, recorded in our financial statements, represents our estimate of the amount we would be required to pay a third-party market participant to transfer the potential obligation in an orderly transaction. The fair value of the put option is computed by comparing the estimated strike price, under the terms of the put agreement, to the estimated fair value of Visa Europe. The fair value of Visa Europe is defined as the estimated amount a third-party market participant might pay in an arm's length transaction under normal business conditions. A probability of exercise assumption is applied to reflect the possibility that Visa Europe will never exercise its option.
While this amount represents the fair value of the put option at September 30, 2014, it does not represent the actual purchase price that we may be required to pay if the option is exercised. Given current economic conditions, the purchase price under the terms of the put option would likely be in excess of $10 billion. See the Liquidity and Capital Resources section of Management's Discussion and Analysis of Financial Condition and Results of Operations for further discussion.
Assumptions and judgment. The most significant estimates used in the valuation of the put option are the assumed probability that Visa Europe will elect to exercise its option and the estimated differential between the forward price-to-earnings multiple applicable to our common stock, as defined in the put option agreement, and that applicable to Visa Europe on a stand-alone basis at the time of exercise, which we refer to as the P/E differential.
Probability of exercise—Exercise of the put option is at the sole discretion of Visa Europe (on behalf of the Visa Europe shareholders pursuant to authority granted to Visa Europe, under its Articles of Association). We estimate the assumed probability of exercise based on reasonably available information including, but not limited to: (i) Visa Europe's stated intentions; (ii) indications that Visa Europe is preparing to exercise as reflected in its reported financial results; (iii) evaluation of market conditions, including the regulatory environment, that could impact the potential future profitability of Visa Europe; and (iv) qualitative factors applicable to Visa Europe's largest members, which could indicate a change in their need or desire to liquidate their investment holdings.
P/E differential—The P/E differential is determined by estimating the relative difference in the forward price-to-earnings multiples applicable to our common stock, as defined in the put option agreement, and that applicable to Visa Europe at the time of exercise. For valuation purposes, the forward price-to-earnings multiple applicable to our common stock at the time of exercise is estimated by evaluating various quantitative measures and qualitative factors. Quantitatively, we estimate our P/E ratio by dividing the average stock price over the preceding 24 months (the “long-term P/E calculation”) and the last 30 trading dates (the “30-day P/E calculation”) prior to the measurement date by the median estimate of our net income per share for the 12 months starting with the next calendar quarter immediately following the reporting date. This median earnings estimate is obtained from the Institutional Brokers' Estimate System. We then determine the best estimate of our long-term price-to-earnings multiple for valuation purposes by qualitatively evaluating the 30-day P/E calculation as compared to the long-term P/E calculation. In this evaluation we examine both measures to determine whether differences, if any, are the result of a fundamental change in our long-term value or the result of short-term market volatility or other non-Company specific market factors that may not be indicative of our long-term forward P/E. We believe, given the perpetual nature of the put option, that a market participant would more heavily weigh long-term value indicators, as opposed to short-term indicators.
Factors that might indicate a fundamental change in long-term value include, but are not limited to, changes in the regulatory environment, client portfolios, long-term growth rates or new product innovations. A consistent methodology is applied to a group of comparable public companies used to estimate the forward price-to-earnings multiple applicable to Visa Europe. These estimates, therefore, are impacted by changes in stock prices and the financial market's expectations of our future earnings and those of comparable companies.

47


Other estimates of lesser significance include growth rates and foreign currency exchange rates applied in the calculation of Visa Europe's adjusted sustainable income. The valuation model assumes a large range of annual growth rates, reflecting the different economic environments and circumstances under which Visa Europe could decide to exercise its option. The lowest growth rates assumed reflect Visa Europe's current business model as an association, owned by its member banks, while the highest reflect a successful shift to a for-profit model in anticipation of its exercise. The scenarios with higher growth rates are assigned a significantly higher probability in the valuation model, as we believe a market participant would more heavily weigh these scenarios as it is likely that, should it choose to exercise its option, Visa Europe will seek to maximize the purchase price by adopting a for-profit business model in advance of exercising the put option. The foreign exchange rate used to translate Visa Europe's results from Euros to U.S. dollars reflects a blend of forward exchange rates observed in the marketplace. The assumed timing of exercise of the put option used in the various modeled scenarios is not an overly significant assumption in the valuation, as obligations calculated in later years are more heavily discounted in the calculation of present value.
Impact if actual results differ from assumptions. In the determination of the fair value of the put option at September 30, 2014, we have assumed a 40% probability of exercise by Visa Europe at some point in the future and an estimated long-term P/E differential at the time of exercise of approximately 1.9x. The use of a probability of exercise that is 5% higher than our estimate would have resulted in an increase of approximately $18 million in the value of the put option. An increase of 1.0x in the assumed P/E differential would have resulted in an increase of approximately $84 million in the value of the put option. The put option is exercisable at any time at the sole discretion of Visa Europe. As such, the put option liability is included in accrued liabilities in our consolidated balance sheet at September 30, 2014. Classification in current liabilities is not an indication of management's expectation of exercise and simply reflects the fact that this obligation could become payable within 12 months.
Legal and Regulatory Matters
Critical estimates. We are currently involved in various legal proceedings, the outcomes of which are not within our complete control or may not be known for prolonged periods of time. Management is required to assess the probability of loss and amount of such loss, if any, in preparing our financial statements.
Assumptions and judgment. We evaluate the likelihood of a potential loss from legal or regulatory proceedings to which we are a party. We record a liability for such claims when a loss is deemed probable and the amount can be reasonably estimated. Significant judgment may be required in the determination of both probability and whether an exposure is reasonably estimable. Our judgments are subjective based on the status of the legal or regulatory proceedings, the merits of our defenses and consultation with in-house and outside legal counsel. As additional information becomes available, we reassess the potential liability related to pending claims and may revise our estimates.
Our U.S. retrospective responsibility plan only addresses monetary liabilities from settlements of, or final judgments in, the U.S. covered litigation. The plan's mechanisms include the use of the U.S. litigation escrow account. The accrual related to the U.S. covered litigation could be either higher or lower than the U.S. litigation escrow account balance. In fiscal 2014, we recorded litigation accruals totaling $1.5 billionWe did not record an accrual for the U.S. covered litigation reflecting $1.1 billion of take-down payments receivedduring fiscal 2016. Our Europe

retrospective responsibility plan only covers Visa Europe territory covered litigation (and resultant liabilities and an additional provision of $450 million.losses) relating to the covered period, subject to certain limitations. See Note 3—U.S. and Europe Retrospective Responsibility PlanPlans and Note 20—Legal Matters to our consolidated financial statements.
Impact if actual results differ from assumptions. Due to the inherent uncertainties of the legal and regulatory processes in the multiple jurisdictions in which we operate, our judgments may be materially different than the actual outcomes, which could have material adverse effects on our business, financial conditions and results of operations. See Note 20—Legal Matters to our consolidated financial statements.
Income Taxes
Critical estimates. In calculating our effective income tax rate, we make judgments regarding certain tax positions, including the timing and amount of deductions and allocations of income among various tax jurisdictions.
Assumptions and judgment. We have various tax filing positions with regard to the timing and amount of deductions and credits, the establishment of liabilities for uncertain tax positions and the allocation of income among various tax jurisdictions. We are also required to inventory, evaluate and measure all uncertain tax positions taken or to be taken on tax returns and to record liabilities for the amount of such positions that may not be sustained, or may only be partially sustained, upon examination by the relevant taxing authorities.

48


Impact if actual results differ from assumptions. Although we believe that our estimates and judgments are reasonable, actual results may differ from these estimates. Some or all of these judgments are subject to review by the taxing authorities. If one or more of the taxing authorities were to successfully challenge our right to realize some or all of the tax benefit we have recorded, and we were unable to realize this benefit, it could have a material adverse effect on our financial results and cash flows.
ITEM 7A.Quantitative and Qualitative Disclosures Aboutabout Market Risk
Market risk is the potential economic loss arising from adverse changes in market factors. Our exposure to financial market risks results primarily from fluctuations in foreign currency exchange rates, interest rates and equity prices. Aggregate risk exposures are monitored on an ongoing basis.
Foreign Currency Exchange Rate Risk
Although most of our activities are transacted in U.S. dollars, weWe are exposed to adverse fluctuations in foreign currency exchange rates. Risks from foreign currency exchange rate fluctuations are primarily related to adverse changes in the U.S. dollarfunctional currency value of revenues generated from foreign currency-denominated transactions and adverse changes in the U.S. dollarfunctional currency value of payments in foreign currencies, primarily for expenses at our non-U.S. locations.currencies. We manage these risks by entering into foreign currency forward contracts that hedge exposures of the variability in the U.S. dollarfunctional currency equivalent of anticipated non-U.S. dollarnon-functional currency denominated cash flows. Our foreign currency exchange rate risk management program reduces, but does not entirely eliminate, the impact of foreign currency exchange rate movements.
The aggregate notional amounts of our foreign currency forward contracts outstanding in our exchange rate risk management program, including contracts not designated for cash flow hedge accounting, were $1.3$2.7 billion and $1.2 billion at September 30, 20142016 and 20132015., respectively. The aggregate notional amount outstanding at September 30, 20142016 is fully consistent with our strategy and treasury policy aimed at reducing foreign exchange risk below a predetermined and approved threshold. However, actual results could materially differ from our forecast. The effect of a hypothetical 10% changeincrease or decrease in the value of the U.S. dollarfunctional currencies is estimated to create an additional fair value gain of approximately $160 millionor loss of approximately $90$190 million, respectively, on our foreign currency forward contracts outstanding at September 30, 2014.2016. See Note 1—Summary of Significant Accounting Policies and Note 12—Derivative and Non-derivative Financial Instruments to our consolidated financial statements.
On June 21, 2016, we acquired 100% of the share capital of Visa Europe. On the third anniversary of the Closing, we will pay additional purchase consideration of €1 billion, plus 4.0% compound annual interest. See Note 2—Acquisition of Visa Europe to our consolidated financial statements. As such, we are exposed to foreign currency exchange rate risk with respect to fluctuations of the U.S. dollar against the euro. A hypothetical 10% decline in the U.S. dollar against the euro, compared to the exchange rate at September 30, 2016, would increase the deferred purchase consideration liability by $123 million, including interest.

We are further exposed to foreign currency exchange rate risk as the functional currency of Visa Europe is the euro. Translation from the euro to the U.S. dollar is performed for balance sheet accounts using exchange rates in effect at the balance sheet date and for revenue and expense accounts using an average exchange rate for the period. Resulting translation adjustments are reported as a component of accumulated other comprehensive income or loss on the consolidated balance sheets. A hypothetical 10% change in the euro against the U.S. dollar compared to the exchange rate at September 30, 2016, could result in a foreign currency translation adjustment of $1.9 billion. In the third quarter, we designated our euro-denominated deferred consideration liability as a net investment hedge against a portion of our net investment in Visa Europe. Changes in the value of the deferred cash consideration liability, attributable to a change in exchange rates at the end of each reporting period, partially offset the foreign currency translation of the Company's net investment recorded in accumulated other comprehensive income in the Company's consolidated balance sheet. See Note 1—Summary of Significant Accounting Policies and Note 12—Derivative and Non-derivative Financial Instrumentsto our consolidated financial statements.
We are also subject to foreign currency exchange risk in daily settlement activities. This risk arises from the timing of rate setting for settlement with clients relative to the timing of market trades for balancing currency positions. Risk in settlement activities is limited through daily operating procedures, including the utilization of Visa settlement systems and our interaction with foreign exchange trading counterparties.
Interest Rate Risk
Our investment portfolio assets are held in both fixed-rate and adjustable-rate securities. These assets are included in cash equivalents and short-term or long-term available-for-sale investments. Investments in fixed-rate instruments carry a degree of interest rate risk. The fair value of fixed-rate securities may be adversely impacted due to a rise in interest rates. Additionally, a falling-rate environment creates reinvestment risk because as securities mature, the proceeds are reinvested at a lower rate, generating less interest income. Historically, we have been able to hold investments until maturity. Neither our operating results or cash flows have been, nor are they expected to be, materially impacted by a sudden change in market interest rates.
The fair value balances of our fixed-rate investment securities at September 30, 20142016 and 20132015 were $3.0$5.1 billion and $3.5$4.4 billion,, respectively. A hypothetical 100 basis point increase or decrease in interest rates would create an estimated change in fair value of approximately $32$49 million on our fixed-rate investment securities at September 30, 20142016. The fair value balances of our adjustable-rate debt securities were $1.9$2.2 billion and $1.1$1.7 billion at September 30, 20142016 and 20132015, respectively.
Visa Europe Put Option
We have a liability related to the put option with Visa Europe, which is recorded at fair value at September 30, 2014. We are required to assess the fair value of the put option on a quarterly basis, and record adjustments as necessary. In the determination of the fair value of the put option at September 30, 2014, we have assumed a 40% probability of exercise by Visa Europe at some point in the future and a P/E differential, at the time of exercise, of approximately 1.9x. The use of a probability of exercise 5% higher than our estimate would have resulted in an

49


increase of approximately $18 million in the value of the put option. An increase of 1.0x in the assumed P/E differential would have resulted in an increase of approximately $84 million in the value of the put option. See Liquidity and Capital Resources and Critical Accounting Estimates above.
Pension Plan Risk
At September 30, 20142016 and 20132015, our U.S. defined benefit pension plan assets were $1.1 billion, and $1.0 billion, respectively, and projected benefit obligations were $983 million$1.1 billion and $897 million1.0 billion, respectively. A material adverse decline in the value of pension plan assets and/or the discount rate for benefit obligations would result in a decrease in the funded status of the pension plan, an increase in pension cost and an increase in required funding. A hypothetical 10% decrease in the value of pension plan assets and a 1% decrease in the discount rate would result in an aggregate decrease of approximately $254 million in the funded status and an increase of approximately $40 million in pension cost.
At September 30, 2016, our non-U.S. defined benefit pension plan assets were $415 million and projected benefit obligations were $474 million. A material adverse decline in the value of pension plan assets and/or the discount rate for benefit obligations would result in a decrease in the funded status of the pension plan, an increase in pension cost and an increase in required funding. A hypothetical 10% decrease in the value of pension plan assets and a 1% decrease in the discount rate would result in an aggregate decrease of approximately $127 million in the funded status and an increase of approximately $9 million in pension cost.
We will continue to monitor the performance of pension plan assets and market conditions as we evaluate the amount of our contribution to the pension plan for fiscal 20152017, if any, which would be made in September 2015.2017.

50


ITEM 8.Financial Statements and Supplementary Data
VISA INC.
INDEX TO CONSOLIDATED FINANCIAL STATEMENTS
 


51


Report of Independent Registered Public Accounting Firm
The Board of Directors and Stockholders
Visa Inc.:
We have audited the accompanying consolidated balance sheets of Visa Inc. and subsidiaries as of September 30, 20142016 and 20132015, and the related consolidated statements of operations, comprehensive income, changes in equity, and cash flows for each of the years in the three-year period ended September 30, 20142016. We also have audited Visa Inc.’s internal control over financial reporting as of September 30, 20142016, based on criteria established in Internal Control – Integrated Framework (1992)(2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). Visa Inc.’s management is responsible for these consolidated financial statements, for maintaining effective internal control over financial reporting, and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management’s Report on Internal Control over Financial Reporting. Our responsibility is to express an opinion on these consolidated financial statements and an opinion on the Company’s internal control over financial reporting based on our audits.
We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audits to obtain reasonable assurance about whether the financial statements are free of material misstatement and whether effective internal control over financial reporting was maintained in all material respects. Our audits of the consolidated financial statements included examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements, assessing the accounting principles used and significant estimates made by management, and evaluating the overall financial statement presentation. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audits also included performing such other procedures as we considered necessary in the circumstances. We believe that our audits provide a reasonable basis for our opinions.
A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.
In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of Visa Inc. and subsidiaries as of September 30, 20142016 and 2013,2015, and the results of their operations and their cash flows for each of the years in the three-year period ended September 30, 2014,2016, in conformity with U.S. generally accepted accounting principles. Also in our opinion, Visa Inc. maintained, in all material respects, effective internal control over financial reporting as of September 30, 2014,2016, based on criteria established in Internal Control – Integrated Framework (1992)(2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission.
Visa Inc. acquired Visa Europe during 2016, and management excluded from its assessment of the effectiveness of Visa Inc.’s internal control over financial reporting as of September 30, 2016, Visa Europe's internal control over financial reporting associated with 7% of total assets and 4% of net operating revenue included in the consolidated financial statements of Visa Inc. and subsidiaries as of and for the year ended September 30, 2016. Our audit of internal control over financial reporting of Visa Inc. also excluded an evaluation of the internal control over financial reporting of Visa Europe.

/s/ KPMG LLP
Santa Clara, California
November 20, 201415, 2016

52


VISA INC.
CONSOLIDATED BALANCE SHEETS
 
September 30,
2014
 September 30,
2013
September 30,
2016
 September 30,
2015
(in millions, except par value data)(in millions, except par value data)
Assets      
Cash and cash equivalents$1,971
 $2,186
$5,619
 $3,518
Restricted cash—litigation escrow (Note 3)1,498
 49
Restricted cash—U.S. litigation escrow (Note 3)1,027
 1,072
Investment securities (Note 4):      
Trading69
 75
71
 66
Available-for-sale1,910
 1,994
3,248
 2,431
Income tax receivable (Note 19)91
 142
Settlement receivable786
 799
1,467
 408
Accounts receivable822
 761
1,041
 847
Customer collateral (Note 11)961
 866
1,001
 1,023
Current portion of client incentives210
 282
284
 303
Deferred tax assets (Note 19)1,028
 481
Prepaid expenses and other current assets (Note 5)216
 187
555
 353
Total current assets9,562
 7,822
14,313
 10,021
Investment securities, available-for-sale (Note 4)3,015
 2,760
3,931
 3,384
Client incentives81
 89
448
 110
Property, equipment and technology, net (Note 6)1,892
 1,732
2,150
 1,888
Other assets (Note 5)855
 521
893
 778
Intangible assets, net (Note 7)11,411
 11,351
27,234
 11,361
Goodwill (Note 7)11,753
 11,681
Goodwill15,066
 11,825
Total assets$38,569
 $35,956
$64,035
 $39,367
Liabilities      
Accounts payable$147
 $184
$203
 $127
Settlement payable1,332
 1,225
2,084
 780
Customer collateral (Note 11)961
 866
1,001
 1,023
Accrued compensation and benefits450
 523
673
 503
Client incentives1,036
 919
1,976
 1,049
Accrued liabilities (Note 8)624
 613
1,128
 849
Accrued litigation (Note 20)1,456
 5
981
 1,024
Total current liabilities6,006
 4,335
8,046
 5,355
Long-term debt (Note 9)15,882
 
Deferred tax liabilities (Note 19)4,145
 4,149
4,808
 3,273
Deferred purchase consideration (Note 2)1,225
 
Other liabilities (Note 8)1,005
 602
1,162
 897
Total liabilities11,156
 9,086
31,123
 9,525
Commitments and contingencies (Note 17)
 

 
 


See accompanying notes, which are an integral part of these consolidated financial statements.

52


VISA INC.
CONSOLIDATED BALANCE SHEETS—(Continued)
 September 30,
2016
 September 30,
2015
 (in millions, except par value data)
Equity   
Preferred stock, $0.0001 par value, 25 shares authorized and 5 issued and outstanding as follows:   
Series A convertible participating preferred stock, none issued (Note 2 and Note 14)$
 $
Series B convertible participating preferred stock, 2 shares issued and outstanding at September 30, 2016 (Note 2 and Note 14)2,516
 
Series C convertible participating preferred stock, 3 shares issued and outstanding at September 30, 2016 (Note 2 and Note 14)3,201
 
Class A common stock, $0.0001 par value, 2,001,622 shares authorized, 1,871 and 1,950 shares issued and outstanding at September 30, 2016 and 2015, respectively (Note 14)
 
Class B common stock, $0.0001 par value, 622 shares authorized, 245 shares issued and outstanding at September 30, 2016 and 2015 (Note 14)
 
Class C common stock, $0.0001 par value, 1,097 shares authorized, 17 and 20 shares issued and outstanding at September 30, 2016 and 2015, respectively (Note 14)
 
Treasury stock (Note 2 and Note 14)(170) 
Right to recover for covered losses (Note 3)(34) 
Additional paid-in capital17,395
 18,073
Accumulated income10,462
 11,843
Accumulated other comprehensive loss, net:   
Investment securities, available-for-sale36
 5
Defined benefit pension and other postretirement plans(225) (161)
Derivative instruments classified as cash flow hedges(50) 83
Foreign currency translation adjustments(219) (1)
Total accumulated other comprehensive loss, net(458) (74)
Total equity32,912
 29,842
Total liabilities and equity$64,035
 $39,367

See accompanying notes, which are an integral part of these consolidated financial statements.

53


VISA INC.
CONSOLIDATED BALANCE SHEETS—(Continued)STATEMENTS OF OPERATIONS
 
 September 30,
2014
 September 30,
2013
 (in millions, except par value data)
Equity   
Preferred stock, $0.0001 par value, 25 shares authorized and none issued$
 $
Class A common stock, $0.0001 par value, 2,001,622 shares authorized, 495 and 508 shares issued and outstanding at September 30, 2014 and 2013, respectively (Note 14)
 
Class B common stock, $0.0001 par value, 622 shares authorized, 245 shares issued and outstanding at September 30, 2014 and 2013 (Note 14)
 
Class C common stock, $0.0001 par value, 1,097 shares authorized, 22 and 27 shares issued and outstanding at September 30, 2014 and 2013, respectively (Note 14)
 
Additional paid-in capital18,299
 18,875
Accumulated income9,131
 7,974
Accumulated other comprehensive (loss) income, net:   
Investment securities, available-for-sale31
 59
Defined benefit pension and other postretirement plans(84) (60)
Derivative instruments classified as cash flow hedges38
 23
Foreign currency translation adjustments(2) (1)
Total accumulated other comprehensive (loss) income, net(17) 21
Total equity27,413
 26,870
Total liabilities and equity$38,569
 $35,956
 
For the Years Ended
September 30,
 
2016 (1)
 2015 2014
 (in millions, except per share data)
Operating Revenues     
Service revenues$6,747
 $6,302
 $5,797
Data processing revenues6,272
 5,552
 5,167
International transaction revenues4,649
 4,064
 3,560
Other revenues823
 823
 770
Client incentives(3,409) (2,861) (2,592)
Net operating revenues15,082
 13,880
 12,702
Operating Expenses     
Personnel2,226
 2,079
 1,875
Marketing869
 872
 900
Network and processing538
 474
 507
Professional fees389
 336
 328
Depreciation and amortization502
 494
 435
General and administrative796
 547
 507
Litigation provision (Note 20)2
 14
 453
Visa Europe Framework Agreement loss (Note 2)1,877
 
 
Total operating expenses7,199
 4,816
 5,005
Operating income7,883
 9,064
 7,697
Non-operating Income (Expense)     
Interest expense(427) (3) (8)
Other (Note 4 and Note 12)556
 (66) 35
Non-operating income (expense)129
 (69) 27
Income before income taxes8,012
 8,995
 7,724
Income tax provision (Note 19)2,021
 2,667
 2,286
Net income$5,991
 $6,328
 $5,438
(1)
The Company did not include Visa Europe's financial results in the Company's consolidated statements of operations from the acquisition date, June 21, 2016, through June 30, 2016 as the impact was immaterial. The Company's consolidated statement of operations for the year ended September 30, 2016 includes Visa Europe's financial results for the three months ended September 30, 2016. See Note 2—Acquisition of Visa Europe.


See accompanying notes, which are an integral part of these consolidated financial statements.

54


VISA INC.
CONSOLIDATED STATEMENTS OF OPERATIONSOPERATIONS—(Continued)
 
 
For the Years Ended
September 30,
 2014 2013 2012
 (in millions, except per share data)
Operating Revenues     
Service revenues$5,797
 $5,352
 $4,872
Data processing revenues5,167
 4,642
 3,975
International transaction revenues3,560
 3,389
 3,025
Other revenues770
 716
 704
Client incentives(2,592) (2,321) (2,155)
Total operating revenues12,702
 11,778
 10,421
Operating Expenses     
Personnel1,875
 1,932
 1,726
Marketing900
 876
 873
Network and processing507
 468
 414
Professional fees328
 412
 385
Depreciation and amortization435
 397
 333
General and administrative507
 451
 451
Litigation provision (Note 20)453
 3
 4,100
Total operating expenses5,005
 4,539
 8,282
Operating income7,697
 7,239
 2,139
Non-operating income27
 18
 68
Income before income taxes7,724
 7,257
 2,207
Income tax provision (Note 19)2,286
 2,277
 65
Net income including non-controlling interest5,438
 4,980
 2,142
Loss attributable to non-controlling interest
 
 2
Net income attributable to Visa Inc.$5,438
 $4,980
 $2,144
 
For the Years Ended
September 30,
 
2016 (1)
 2015 2014
 (in millions, except per share data)
Basic earnings per share (Note 15)     
Class A common stock$2.49
 $2.58
 $2.16
Class B common stock$4.10
 $4.26
 $3.63
Class C common stock$9.94
 $10.33
 $8.65
Basic weighted-average shares outstanding (Note 15)     
Class A common stock1,906
 1,954
 1,993
Class B common stock245
 245
 245
Class C common stock19
 22
 26
Diluted earnings per share (Note 15)     
Class A common stock$2.48
 $2.58
 $2.16
Class B common stock$4.09
 $4.25
 $3.62
Class C common stock$9.93
 $10.30
 $8.62
Diluted weighted-average shares outstanding (Note 15)     
Class A common stock2,414
 2,457
 2,523
Class B common stock245
 245
 245
Class C common stock19
 22
 26
(1)
The Company did not include Visa Europe's financial results in the Company's consolidated statements of operations from the acquisition date, June 21, 2016, through June 30, 2016 as the impact was immaterial. The Company's consolidated statement of operations for the year ended September 30, 2016 includes Visa Europe's financial results for the three months ended September 30, 2016. See Note 2—Acquisition of Visa Europe.



See accompanying notes, which are an integral part of these consolidated financial statements.

55


VISA INC.
CONSOLIDATED STATEMENTS OF OPERATIONS—(Continued)COMPREHENSIVE INCOME
 
 
For the Years Ended
September 30,
 2014 2013 2012
 (in millions, except per share data)
Basic earnings per share (Note 15)     
Class A common stock$8.65
 $7.61
 $3.17
Class B common stock$3.63
 $3.20
 $1.40
Class C common stock$8.65
 $7.61
 $3.17
Basic weighted-average shares outstanding (Note 15)     
Class A common stock498
 520
 524
Class B common stock245
 245
 245
Class C common stock26
 28
 41
Diluted earnings per share (Note 15)     
Class A common stock$8.62
 $7.59
 $3.16
Class B common stock$3.62
 $3.19
 $1.39
Class C common stock$8.62
 $7.59
 $3.16
Diluted weighted-average shares outstanding (Note 15)     
Class A common stock631
 656
 678
Class B common stock245
 245
 245
Class C common stock26
 28
 41
 
For the Years Ended
September 30,
 2016 2015 2014
 (in millions)
Net income$5,991
 $6,328
 $5,438
Other comprehensive (loss) income, net of tax:     
Investment securities, available-for-sale:     
Net unrealized gain (loss)51
 (21) (44)
Income tax effect(18) 8
 17
Reclassification adjustment for net gain realized in net income(3) (21) (1)
Income tax effect1
 8
 
Defined benefit pension and other postretirement plans:  

 

Net unrealized actuarial gain (loss) and prior service credit(106) (122) (27)
Income tax effect36
 45
 8
Amortization of actuarial loss (gain) and prior service credit realized in net income10
 (1) (8)
Income tax effect(4) 1
 3
Derivative instruments classified as cash flow hedges:     
Net unrealized (loss) gain(74) 172
 65
Income tax effect9
 (51) (13)
Reclassification adjustment for net gain realized in net income(103) (102) (46)
Income tax effect35
 26
 9
Foreign currency translation adjustments(218) 1
 (1)
Other comprehensive loss, net of tax(384) (57) (38)
Comprehensive income$5,607
 $6,271
 $5,400


See accompanying notes, which are an integral part of these consolidated financial statements.

56


VISA INC.
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
CHANGES IN EQUITY
 
For the Years Ended
September 30,
 2014 2013 2012
 (in millions)
Net income including non-controlling interest$5,438
 $4,980
 $2,142
Other comprehensive (loss) income, net of tax:     
Investment securities, available-for-sale:     
Net unrealized (loss) gain(44) 88
 4
Income tax effect17
 (33) (1)
Reclassification adjustment for net (gain) loss realized in net income including non-controlling interest(1) 1
 
Income tax effect
 
 
Defined benefit pension and other postretirement plans:

 

 

Net unrealized actuarial (loss) gain and prior service credit(27) 187
 (23)
Income tax effect8
 (70) 9
Amortization of actuarial (gain) loss and prior service credit realized in net income including non-controlling interest(8) 16
 23
Income tax effect3
 (7) (9)
Derivative instruments classified as cash flow hedges:     
Net unrealized gain65
 39
 3
Income tax effect(13) (6) (1)
Reclassification adjustment for net gain realized in net income including non-controlling interest(46) (29) (14)
Income tax effect9
 6
 7
Foreign currency translation adjustments(1) 
 7
Other comprehensive (loss) income, net of tax(38) 192
 5
Comprehensive income including non-controlling interest5,400
 5,172
 2,147
Comprehensive loss attributable to non-controlling interest
 
 2
Comprehensive income attributable to Visa Inc.$5,400
 $5,172
 $2,149
 Common Stock 
Additional
Paid-In Capital
 
Accumulated
Income
 
Accumulated
Other
Comprehensive
 Income (Loss)
 
Total
Equity
 Class A Class B Class C    
 (in millions, except per share data)
Balance as of September 30, 20132,031
 245
 27
 $18,875
 $7,974
 $21
 $26,870
Net income        5,438
   5,438
Other comprehensive loss, net of tax          (38) (38)
Comprehensive income            5,400
Conversion of class C common stock upon sale into public market19
   (5)       
Issuance and vesting of restricted stock and performance-based shares4
           
Share-based compensation, net of forfeitures (Note 16)(1)
(1) 
    172
     172
Restricted stock and performance-based shares settled in cash for taxes(1)     (86)     (86)
Excess tax benefit for share-based compensation      90
     90
Cash proceeds from issuance of common stock under employee equity plans5
     91
     91
Cash dividends declared and paid, at a quarterly amount of $0.10 per as-converted share        (1,006)   (1,006)
Repurchase of class A common stock(79)     (843) (3,275)   (4,118)
Balance as of September 30, 20141,978
 245
 22
 $18,299
 $9,131
 $(17) $27,413
(1)
Decrease in Class A common stock related to forfeitures of restricted stock awards.



See accompanying notes, which are an integral part of these consolidated financial statements.

57


VISA INC.
CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY

EQUITY—(Continued)
 Common Stock
Additional
Paid-In
Capital
 
Accumulated
Income
 
Accumulated
Other
Comprehensive
Income (Loss)
 
Non-
Controlling
Interest
 
Total
Equity
 Class A Class B Class C     
 (in millions, except per share data)
Balance as of September 30, 2011520
 245
 47
 $19,907
 $6,706
 $(176) $
 $26,437
Net income attributable to Visa Inc.        2,144
     2,144
Loss attributable to non-controlling interest            (2) (2)
Other comprehensive income, net of tax          5
   5
Comprehensive income including non-controlling interest              2,147
Issuance of restricted stock awards1
             
Conversion of class C common stock upon sale into public market16
   (16)         
Share-based compensation (Note 16)      147
       147
Excess tax benefit for share-based compensation      71
       71
Cash proceeds from exercise of stock options4
     174
       174
Restricted stock and performance-based shares settled in cash for taxes(1)

     (40)       (40)
Cash dividends declared and paid, at a quarterly amount of $0.22 per as-converted share        (595)     (595)
Repurchase of class A common stock(6)     (264) (446)     (710)
Purchase of non-controlling interest      (3)     2
 (1)
Balance as of September 30, 2012535
 245
 31
 $19,992
 $7,809
 $(171) $
 $27,630
                
 Common Stock 
Additional
Paid-In Capital
 
Accumulated
Income
 Accumulated
Other
Comprehensive
Loss
 
Total
Equity
 Class A Class B Class C    
 (in millions, except per share data)
Balance as of September 30, 20141,978
 245
 22
 $18,299
 $9,131
 $(17) $27,413
Net income        6,328
   6,328
Other comprehensive loss, net of tax          (57) (57)
Comprehensive income            6,271
Conversion of class C common stock upon sale into public market11
   (2)       
Issuance and vesting of restricted stock and performance-based shares4
           
Share-based compensation, net of forfeitures (Note 16)(1)
(1) 
    187
     187
Restricted stock and performance-based shares settled in cash for taxes(1)     (108)     (108)
Excess tax benefit for share-based compensation      84
     84
Cash proceeds from issuance of common stock under employee equity plans3
     82
     82
Cash dividends declared and paid, at a quarterly amount of $0.12 per as-converted share        (1,177)   (1,177)
Repurchase of class A common stock (Note 14)(44)     (471) (2,439)   (2,910)
Balance as of September 30, 20151,950
 245
 20
 $18,073
 $11,843
 $(74) $29,842
(1)
Decrease in Class A common stock related to forfeitures of restricted stock awards.
(1) Decrease in class A common stock is less than 1 million shares.





See accompanying notes, which are an integral part of these consolidated financial statements.

58


VISA INC.
CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY—(Continued)

 Common Stock
Additional
Paid-In
Capital
 
Accumulated
Income
 
Accumulated
Other
Comprehensive
Income (Loss)
 
Non-
Controlling
Interest
 
Total
Equity
 Class A Class B Class C     
 (in millions, except per share data)
Balance as of September 30, 2012535
 245
 31
 $19,992
 $7,809
 $(171) $
 $27,630
Net income attributable to Visa Inc.        4,980
     4,980
Other comprehensive income, net of tax          192
   192
Comprehensive income including non-controlling interest              5,172
Issuance of restricted stock awards1
             
Conversion of class C common stock upon sale into public market4
   (4)         
Share-based compensation (Note 16)      179
       179
Excess tax benefit for share-based compensation      74
       74
Cash proceeds from exercise of stock options1
     108
       108
Restricted stock and performance-based shares settled in cash for taxes (1)

     (64)       (64)
Cash dividends declared and paid, at a quarterly amount of $0.33 per as-converted share        (864)     (864)
Repurchase of class A common stock (Note 14)(33)     (1,414) (3,951)     (5,365)
Balance as of September 30, 2013508
 245
 27
 $18,875
 $7,974
 $21
 $
 $26,870
                
 
Preferred Stock(1)
 Common Stock Preferred Stock Treasury Stock Right to Recover for Covered Losses 
Additional
Paid-In Capital
 
Accumulated
Income
 Accumulated
Other
Comprehensive
Loss
 
Total
Equity
 Series B Series C Class A Class B Class C 
 (in millions, except per share data)
Balance as of September 30, 2015
 
 1,950
 245
 20
 $
 $
 $
 $18,073
 $11,843
 $(74) $29,842
Net income                  5,991
   5,991
Other comprehensive loss, net of tax                    (384) (384)
Comprehensive income                      5,607
Issuance of preferred stock (Note 2 and Note 14)2
 3
       5,717
           5,717
VE territory covered losses incurred (Note 3)              (34)       (34)
Class C common stock held by Visa Europe, a wholly-owned subsidiary of Visa Inc. (Note 2 and Note 14)        (1)   (170)         (170)
Conversion of class C common stock upon sale into public market    8
   (2)             
Issuance and vesting of restricted stock and performance-based shares    2
                 
Share-based compensation, net of forfeitures (Note 16)    
(2) 
          221
     221
Restricted stock and performance-based shares settled in cash for taxes    (1)           (92)     (92)
Excess tax benefit for share-based compensation                63
     63
Cash proceeds from issuance of common stock under employee equity plans    3
           95
     95
Cash dividends declared and paid, at a quarterly amount of $0.14 per as-converted share (Note 14)                  (1,350)   (1,350)
Repurchase of class A common stock (Note 14)    (91)           (965) (6,022)   (6,987)
Balance as of September 30, 20162
 3
 1,871
 245
 17
 $5,717
 $(170) $(34) $17,395
 $10,462
 $(458) $32,912
(1) Decrease in class A common stock is less than 1 million shares.
(1)
Series B and C preferred stock are alternatively referred to as U.K.&I and Europe preferred stock, respectively.
(2)
Decrease in Class A common stock related to forfeitures of restricted stock awards is less than 1 million shares.





See accompanying notes, which are an integral part of these consolidated financial statements.

59


VISA INC.
CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY—(Continued)

 Common Stock
Additional
Paid-In
Capital
 
Accumulated
Income
 
Accumulated
Other
Comprehensive
Income (Loss)
 
Non-
Controlling
Interest
 
Total
Equity
 Class A Class B Class C     
 (in millions, except per share data)
Balance as of September 30, 2013508
 245
 27
 $18,875
 $7,974
 $21
 $
 $26,870
Net income attributable to Visa Inc.        5,438
     5,438
Other comprehensive loss, net of tax          (38)   (38)
Comprehensive income including non-controlling interest              5,400
Issuance of restricted stock awards1
             
Conversion of class C common stock upon sale into public market5
   (5)         
Share-based compensation (Note 16)      172
       172
Excess tax benefit for share-based compensation      90
       90
Cash proceeds from exercise of stock options1
     91
       91
Restricted stock and performance-based shares settled in cash for taxes (1)

     (86)       (86)
Cash dividends declared and paid, at a quarterly amount of $0.40 per as-converted share (Note 14)        (1,006)     (1,006)
Repurchase of class A common stock (Note 14)(20)     (843) (3,275)     (4,118)
Balance as of September 30, 2014495
 245
 22
 $18,299
 $9,131
 $(17) $
 $27,413
                
(1) Decrease in class A common stock is less than 1 million shares.



See accompanying notes, which are an integral part of these consolidated financial statements.

60


VISA INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS
For the Years Ended
September 30,
For the Years Ended
September 30,
2014 2013 20122016 2015 2014
(in millions)(in millions)
Operating Activities          
Net income including non-controlling interest$5,438
 $4,980
 $2,142
Adjustments to reconcile net income including non-controlling interest to net cash provided by (used in) operating activities:     
Amortization of client incentives2,592
 2,321
 2,155
Net income $5,991
 $6,328
 $5,438
Adjustments to reconcile net income to net cash provided by operating activities:     
Client incentives 3,409
 2,861
 2,592
Fair value adjustment for the Visa Europe put option(255) 110
 
Share-based compensation172
 179
 147
221
 187
 172
Excess tax benefit for share-based compensation(90) (74) (71)(63) (84) (90)
Depreciation and amortization of property, equipment, technology and intangible assets435
 397
 333
502
 494
 435
Deferred income taxes(580) 1,527
 (1,690)(764) 195
 (580)
Right to recover for covered losses recorded in equity(9) 
 
Litigation provision (Note 20)453
 3
 4,101
4
 14
 453
Other37
 50
 (8)64
 24
 37
Change in operating assets and liabilities:          
Income tax receivable51
 37
 (67)
Settlement receivable13
 (345) (42)391
 378
 13
Accounts receivable(53) (38) (161)(65) (19) (53)
Client incentives(2,395) (2,336) (1,757)(3,508) (2,970) (2,395)
Other assets(430) (543) 41
(315) (41) (379)
Accounts payable(56) 40
 (17)43
 (13) (56)
Settlement payable107
 506
 270
(302) (552) 107
Accrued and other liabilities513
 702
 (227)277
 118
 513
Accrued litigation (Note 20)998
 (4,384) (140)(47) (446) 998
Net cash provided by operating activities7,205
 3,022
 5,009
5,574
 6,584
 7,205
Investing Activities          
Purchases of property, equipment, technology and intangible assets(553) (471) (376)(523) (414) (553)
Proceeds from disposal of property, equipment and technology
 
 2
Proceeds from sales of property, equipment and technology
 10
 
Investment securities, available-for-sale:          
Purchases(2,572) (3,164) (4,140)(28,004) (2,850) (2,572)
Proceeds from maturities and sales2,342
 2,440
 2,093
26,697
 1,925
 2,342
Acquisitions, net of cash received(149) 
 (3)
Acquisitions, net of $2.8 billion cash received from Visa Europe (Note 2)(9,082) (93) (149)
Purchases of / contributions to other investments(9) (3) (12)(10) (25) (9)
Proceeds / distributions from other investments
 34
 22
6
 12
 
Net cash used in investing activities(941) (1,164) (2,414)(10,916) (1,435) (941)

See accompanying notes, which are an integral part of these consolidated financial statements.

60


VISA INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS—(Continued)
 
For the Years Ended
September 30,
 2016 2015 2014
 (in millions)
Financing Activities     
Repurchase of class A common stock (Note 14)$(6,987) $(2,910) $(4,118)
Treasury stock—class C common stock (Note 2)(170) 
 
Dividends paid (Note 14)(1,350) (1,177) (1,006)
Proceeds from issuance of senior notes (Note 9)15,971
 
 
Debt issuance costs (Note 9)(98) 
 
Deposit into U.S. litigation escrow account—U.S. retrospective responsibility plan (Note 3 and Note 20)
 
 (450)
Payments from (return to) U.S. litigation escrow account—U.S. retrospective responsibility plan (Note 3 and Note 20)45
 426
 (999)
Cash proceeds from issuance of common stock under employee equity plans95
 82
 91
Restricted stock and performance-based shares settled in cash for taxes(92) (108) (86)
Excess tax benefit for share-based compensation63
 84
 90
Net cash provided by (used in) financing activities7,477
 (3,603) (6,478)
Effect of exchange rate changes on cash and cash equivalents(34) 1
 (1)
Increase (decrease) in cash and cash equivalents 2,101
 1,547
 (215)
Cash and cash equivalents at beginning of year3,518
 1,971
 2,186
Cash and cash equivalents at end of year$5,619
 $3,518
 $1,971
Supplemental Disclosure     
Series B and C convertible participating preferred stock issued in Visa Europe acquisition (Note 2)$5,717
 $
 $
Deferred purchase consideration recorded for Visa Europe acquisition (Note 2)$1,236
 $
 $
Income taxes paid, net of refunds $2,842
 $2,486
 $2,656
Interest payments on debt$244
 $
 $
Accruals related to purchases of property, equipment, technology and intangible assets$42
 $81
 $62
Right to recover for covered losses related to Visa Europe acquisition (Note 2)$34
 $
 $

See accompanying notes, which are an integral part of these consolidated financial statements.

61


VISA INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS—(Continued)
 
For the Years Ended
September 30,
 2014 2013 2012
 (in millions)
Financing Activities     
Repurchase of class A common stock (Note 14)(4,118) (5,365) (710)
Dividends paid (Note 14)(1,006) (864) (595)
Deposits into litigation escrow account—retrospective responsibility plan (Note 3)(450) 
 (1,715)
(Return to) payments from litigation escrow account—retrospective responsibility plan (Note 3)(999) 4,383
 140
Cash proceeds from exercise of stock options91
 108
 174
Restricted stock and performance-based shares settled in cash for taxes(86) (64) 
Excess tax benefit for share-based compensation90
 74
 71
Payments for earn-out related to PlaySpan acquisition
 (12) (14)
Principal payments on capital lease obligations
 (6) (6)
Net cash used in financing activities(6,478) (1,746) (2,655)
Effect of exchange rate changes on cash and cash equivalents(1) 
 7
(Decrease) increase in cash and cash equivalents(215) 112
 (53)
Cash and cash equivalents at beginning of year2,186
 2,074
 2,127
Cash and cash equivalents at end of year$1,971
 $2,186
 $2,074
Supplemental Disclosure     
Income taxes paid, net of refunds$2,656
 $595
 $2,057
Non-cash accruals related to purchases of property, equipment, technology and intangible assets$62
 $46
 $67

See accompanying notes, which are an integral part of these consolidated financial statements.

62


VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
September 30, 20142016
Note 1—Summary of Significant Accounting Policies
Organization. In a series of transactions from October 1 to October 3, 2007, Visa Inc. ("Visa"(Visa or the "Company")Company) undertook a reorganization in which Visa U.S.A. Inc. ("Visa(Visa U.S.A."), Visa International Service Association ("Visa International")(Visa International), Visa Canada Corporation ("Visa Canada")(Visa Canada) and Inovant LLC ("Inovant")(Inovant) became direct or indirect subsidiaries of Visa and established the U.S. retrospective responsibility plan (the "OctoberOctober 2007 reorganization"reorganization or "reorganization")reorganization). See Note 3—U.S. and Europe Retrospective Responsibility PlanPlans. The reorganization was reflected as a single transaction on October 1, 2007 using the purchase method of accounting with Visa U.S.A. as the accounting acquirer. Visa Europe Limited ("Visa Europe")(Visa Europe) did not become a subsidiary of Visa Inc., but rather remained owned and governed by its European member financial institutions. On June 21, 2016, the Company acquired 100% of the share capital of Visa Europe. The Company's consolidated statements of operations do not reflect the financial results of Visa Europe for the 10 days from the acquisition date through June 30, 2016 as the impact was immaterial. See Note 2—Acquisition of Visa Europe.
Visa is a global payments technology company that connects consumers, businesses,merchants, financial institutions, businesses, strategic partners and governments in more than 200 countries and territories to fast, secure and reliable electronic payments. Visa and its wholly-owned consolidated subsidiaries, including Visa U.S.A., Visa International, Visa Worldwide Pte. Limited (“VWPL”)(VWPL), Visa Europe Limited (Visa Europe), Visa Canada, Inovant and CyberSource Corporation (“CyberSource”)(CyberSource), operate one of the world's most advanced processing networkslargest retail electronic payments network — VisaNet — which facilitates authorization, clearing and settlement of payment transactions worldwide.and enables us to provide our financial institution and merchant clients a wide range of products, platforms and value-added services. VisaNet also offers fraud protection for account holders and assured payment for merchants. Visa is not a bank and does not issue cards, extend credit or set rates and fees for account holders on Visa-branded cards and paymentVisa products. In most cases, account holder and merchant relationships belong to, and are managed by, Visa's financial institution clients. Visa provides a wide variety of payment solutions that support payment products that issuers can offer to their account holders: pay now with debit, pay ahead with prepaid or pay later with credit products. These services facilitate transactions on Visa's network among account holders, merchants, financial institutions and governments in mature and emerging markets globally.
Consolidation and basis of presentation. The consolidated financial statements include the accounts of Visa and its consolidated entities and are presented in accordance with accounting principles generally accepted in the United States of America (“U.S. GAAP”). The Company consolidates its majority-owned and controlled entities, including variable interest entities (“VIEs”) for which the Company is the primary beneficiary. The Company's investments in VIEs have not been material to its consolidated financial statements as of and for the periods presented. All significant intercompany accounts and transactions are eliminated in consolidation.
BeginningOn March 18, 2015, the Company completed a four-for-one split of its class A common stock effected in fiscal 2013, current income tax receivable is presented separately onthe form of a stock dividend. All per share amounts and number of shares outstanding in the consolidated balance sheets. Previously, it had been included in the prepaid expensesfinancial statements and other current assets line. The Company also combined the interest income (expense), investment income and other linesaccompanying notes are presented on the consolidated statements of operations into one line entitled, "Non-operating income." All prior period information has been reclassified to conform to current period presentation.a post-split basis. See Note 14—Stockholders' Equity.
The Company's activities are interrelated, and each activity is dependent upon and supportive of the other. All significant operating decisions are based on analysis of Visa as a single global business. Accordingly, the Company has one reportable segment, Payment Services.
Use of estimates. The preparation of consolidated financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions about future events. These estimates and assumptions affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the consolidated financial statements and reported amounts of revenues and expenses during the reporting period. Future actual results could differ materially from these estimates. The use of estimates in specific accounting policies is described further below as appropriate.
Cash and cash equivalents. Cash and cash equivalents include cash and certain highly liquid investments with original maturities of 90 days or less from the date of purchase. Cash equivalents are primarily recorded at cost, which approximates fair value due to their generally short maturities.
Restricted cash—U.S. litigation escrow. The Company maintains an escrow account from which monetary liabilities from settlements of, or judgments in, the U.S. covered litigation are paid. See Note 3—U.S. and Europe Retrospective Responsibility PlanPlans and Note 20—Legal Matters for a discussion of the U.S. covered litigation. The escrow funds are held in money market investments, together with the interest earned, less applicable taxes payable, and classified as restricted cash on

6362

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 20142016

payable, and classified as restricted cash on the consolidated balance sheets. Interest earned on escrow funds is included in non-operating income on the consolidated statements of operations.
Investments and fair value. The Company measures certain assets and liabilities at fair value. Fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. Fair value measurements are reported under a three-level valuation hierarchy. See Note 4—Fair Value Measurements and Investments. The classification of the Company’s financial assets and liabilities within the hierarchy is as follows:
Level 1—Inputs to the valuation methodology are unadjusted quoted prices in active markets for identical assets or liabilities. The Company’s Level 1 assets include money market funds, publicly-traded equity securities and U.S. Treasury securities.
Level 2—Inputs to the valuation methodology can include: (1) quoted prices in active markets for similar (not identical) assets or liabilities; (2) quoted prices for identical or similar assets in non-active markets; (3) inputs other than quoted prices that are observable for the asset or liability; or (4) inputs that are derived principally from or corroborated by observable market data. The Company's Level 2 assets and liabilities include commercial paper, U.S. government-sponsored debt securities, corporate debt securities and foreign exchange derivative instruments.
Level 3—Inputs to the valuation methodology are unobservable and cannot be corroborated by observable market data. The Company's Level 3 assets and liabilities includeincluded auction rate securities and the Visa Europe put option.option at September 30, 2015.
Trading investment securities include mutual fund equity security investments related to various employee compensation and benefit plans. Trading activity in these investments is at the direction of the Company's employees. These investments are held in a trust and are not available for the Company's operational or liquidity needs. Interest and dividend income and changes in fair value are recorded in non-operating income, and offset in personnel expense on the consolidated statements of operations.
Available-for-sale investment securities include investments in debt and equity securities. These securities are recorded at cost at the time of purchase and are carried at fair value. The Company considers these securities to be available-for-sale to meet working capital and liquidity needs. Investments with original maturities of greater than 90 days and stated maturities of less than one year from the balance sheet date, or investments that the Company intends to sell within one year, are classified as current assets, while all other securities are classified as non-current assets. The majority of these investments are classified as non-current as they have stated maturities of more than one year from the balance sheet date. However, theseThese investments are generally available to meet short-term liquidity needs. Unrealized gains and losses are reported in accumulated other comprehensive income or loss on the consolidated balance sheets until realized. The specific identification method is used to calculate realized gain or loss on the sale of marketable securities, which is recorded in non-operating income on the consolidated statements of operations. Dividend and interest income are recognized when earned and are included in non-operating income on the consolidated statements of operations.
The Company evaluates its debt and equity securities for other-than-temporary impairment, or OTTI, on an ongoing basis. When there has been a decline in fair value of a debt or equity security below the amortized cost basis, the Company recognizes OTTI if: (1) it has the intent to sell the security; (2) it is more likely than not that it will be required to sell the security before recovery of the amortized cost basis; or (3) it does not expect to recover the entire amortized cost basis of the security. The Company has not presented required separate disclosures because its gross unrealized loss positions in debt or equity securities for the periods presented are not material.
The Company applies the equity method of accounting for investments in other entities when it holds between 20% and 50% ownership in the entity or when it exercises significant influence. Under the equity method, the Company’s share of each entity’s profit or loss is reflected in non-operating income on the consolidated statements of operations. The equity method of accounting is also used for flow-through entities such as limited partnerships and limited liability companies when the investment ownership percentage is equal to or greater than 5% of outstanding ownership interests, regardless of whether the Company has significant influence over the investees.

64

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2014

The Company applies the cost method of accounting for investments in other entities when it holds less than 20% ownership in the entity and does not exercise significant influence, or for flow-through entities when the investment ownership is less than 5% and the Company does not exercise significant influence. These investments

63

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2016

consist of equity holdings in non-public companies and are recorded in other assets on the consolidated balance sheets.
The Company regularly reviews investments accounted for under the cost and equity methods for possible impairment, which generally involves an analysis of the facts and changes in circumstances influencing the investment, expectations of the entity’s cash flows and capital needs, and the viability of its business model.
Financial instruments. The Company considers the following to be financial instruments: cash and cash equivalents, restricted cash-litigationcash-U.S. litigation escrow, trading and available-for-sale investment securities, settlement receivable and payable, customer collateral, non-marketable equity investments, settlement risk guarantee, and derivative instruments, and the Visa Europe put option.instruments. See Note 4—Fair Value Measurements and Investments.
Settlement receivable and payable. The Company operates systems for authorizing, clearing and settling payment transactions worldwide. Most U.S. dollar settlements with the Company's financial institution clients are typically settled within the same day and do not result in a receivable or payable balance, while settlementsettlements in currencies other than the U.S. dollar generally remain outstanding for one to two business days, resulting in amounts due from and to clients. Theseclients.These amounts are presented as settlement receivable and settlement payable on the consolidated balance sheets.
Customer collateral. The Company holds cash deposits and other non-cash assets from certain clients in order to ensure their performance of settlement obligations arising from Visa-branded cards andVisa payment products are processed in accordance with the Company's operating regulations.rules. The cash collateral assets are restricted and fully offset by corresponding liabilities and both balances are presented on the consolidated balance sheets.sheets, excluding cash collateral held by Visa Europe as its clients retain beneficial ownership and the cash is only accessible to the Company in the event of default by the client on its settled obligations. Non-cash collateral assets are held on behalf of the Company by a third party and are not recorded on the consolidated balance sheets. See Note 11—Settlement Guarantee Management.
Client incentives. The Company enters into long-term contracts with financial institution clients and other business partners for various programs designed to build payments volume, increase Visa-branded card and product acceptance and win merchant routing transactions over Visa's network. These incentives are primarily accounted for as reductions to operating revenues or as operating expenses if a separate identifiable benefit at fair value can be established. The Company generally capitalizes advance incentive payments under these agreements if select criteria are met. The capitalization criteria include the existence of future economic benefits to Visa, the existence of legally enforceable recoverability language (e.g., early termination clauses), management's ability and intent to enforce the recoverability language and the ability to generate future earnings from the agreement in excess of amounts deferred. Capitalized amounts are amortized over the shorter of the period of contractual recoverability or the corresponding period of economic benefit. Incentives not yet paid are accrued systematically and rationally based on management's estimate of each client's performance. These accruals are regularly reviewed and estimates of performance are adjusted, as appropriate, based on changes in performance expectations, actual client performance, amendments to existing contracts or the execution of new contracts. See Note 17—Commitments and Contingencies.
Property, equipment and technology, net. Property, equipment and technology are recorded at historical cost less accumulated depreciation and amortization, which are computed on a straight-line basis over the asset’s estimated useful life. Depreciation and amortization of technology, furniture, fixtures and equipment are computed over estimated useful lives ranging from 2 to 710 years. Capital leases are amortized over the lease term and leasehold improvements are amortized over the shorter of the useful life of the asset or lease term. Building improvements are depreciated between 3 and 40 years, and buildings are depreciated over 40 years. Improvements that increase functionality of the asset are capitalized and depreciated over the asset’s remaining useful life. Land and construction-in-progress are not depreciated. Fully depreciated assets are retained in property, equipment and technology, net, until removed from service.
Technology includes purchased and internally developed software, including technology assets obtained through acquisitions. Internally developed software represents software primarily used by the VisaNet electronic payments network and CyberSource platform.network. Internal and external costs incurred during the preliminary project

65

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2014

stage are expensed as incurred. Qualifying costs incurred during the application development stage are capitalized. Once the project is substantially complete and ready for its intended use these costs are amortized on a straight-line basis over the technology's estimated useful life. Acquired technology assets are initially recorded at fair value and amortized on a straight-line basis over the estimated useful life.
The Company evaluates the recoverability of long-lived assets for impairment annually or more frequently if events or changes in circumstances indicate that the carrying amount of an asset or asset group may not be recoverable. If the sum of expected undiscounted net future cash flows is less than the carrying amount of an asset or asset group, an impairment loss is recognized to the extent that the carrying amount of the asset or asset group exceeds its fair value. See Note 6—Property, Equipment and Technology, Net.
Leases. The Company enters into operating and capital leases for the use of premises, software and equipment. Rent expense related to operating lease agreements, which may or may not contain lease incentives, is primarily recorded on a straight-line basis over the lease term.

64

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2016

Intangible assets, net. The Company records identifiable intangible assets at fair value on the date of acquisition and evaluates the useful life of each asset.
Finite-lived intangible assets primarily consist of customer relationships, reacquired rights, reseller relationships and tradenamestrade names obtained through acquisitions. Finite-lived intangible assets are amortized on a straight-line basis and are tested for recoverability if events or changes in circumstances indicate that their carrying amounts may not be recoverable. These intangibles have useful lives ranging from 3 to 15 years. No events or changes in circumstances indicate that impairment existed as of September 30, 20142016. See Note 7—Intangible Assets and Goodwill.
Indefinite-lived intangible assets consist of tradename,trade name, customer relationships and the Visa Europe franchise right acquired in the October 2007 reorganization.reacquired rights. Intangible assets with indefinite useful lives are not amortized but are evaluated for impairment annually or more frequently if events or changes in circumstances indicate that impairment may exist. The Company first assesses qualitative factors to determine whether it is necessary to perform a quantitative impairment test for indefinite-lived intangible assets. The Company assesses each category of indefinite-lived intangible assets for impairment on an aggregate basis, which may require the allocation of cash flows and/or an estimate of fair value to the assets or asset group. Impairment exists if the fair value of the indefinite-lived intangible asset is less than the carrying value. The Company relies on a number of factors when completing impairment assessments, including a review of discounted net future cash flows, business plans and the use of present value techniques.
The Company completed its annual impairment review of indefinite-lived intangible assets as of February 1, 20142016, and concluded there was no impairment as of that date. No recent events or changes in circumstances indicate that impairment of the Company's indefinite-lived intangible assets existed as of September 30, 20142016.
Goodwill. Goodwill represents the excess of the purchase price over the fair value of the net assets acquired in a business combination. Goodwill is not amortized but is evaluated for impairment at the reporting unit level annually as of February 1, or more frequently if events or changes in circumstances indicate that impairment may exist.
The Company evaluated its goodwill for impairment on February 1, 20142016, and concluded there was no impairment as of that date. No recent events or changes in circumstances indicate that impairment existed as of September 30, 20142016.
Accrued litigation. The Company evaluates the likelihood of an unfavorable outcome in legal or regulatory proceedings to which it is a party and records a loss contingency when it is probable that a liability has been incurred and the amount of the loss can be reasonably estimated. These judgments are subjective, based on the status of such legal or regulatory proceedings, the merits of the Company's defenses and consultation with corporate and external legal counsel. Actual outcomes of these legal and regulatory proceedings may differ materially from the Company's estimates. The Company expenses legal costs as incurred in professional fees in the consolidated statements of operations. See Note 20—Legal Matters.

66

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2014

Revenue recognition. The Company's operating revenues are comprised principally of service revenues, data processing revenues, international transaction revenues and other revenues, reduced by costs incurred under client incentives arrangements. The Company recognizes revenue, net of sales and other similar taxes, when the price is fixed or determinable, persuasive evidence of an arrangement exists, the service is performed and collectability of the resulting receivable is reasonably assured.
Service revenues consist of revenues earned for providing financial institution clients withservices provided in support services for the delivery of Visa-branded payment products and solutions.client usage of Visa products. Current quarter service revenues are primarily assessed using a calculation of current pricing applied to the prior quarter's payments volume. The Company also earns revenues from assessments designed to support ongoing acceptance and volume growth initiatives, which are recognized in the same period the related volume is transacted.
Data processing revenues consist of revenues earned for authorization, clearing, settlement, network access and other maintenance and support services that facilitate transaction and information processing among the Company's clients globally and with Visa Europe. Data processing revenues are also earned for transactions processed by CyberSource's online payment gateway platform.globally. Data processing revenues are recognized in the same period the related transactions occur or services are rendered.

65

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2016

International transaction revenues are earned for cross-border transaction processing and currency conversion activities. Cross-border transactions arise when the country of origin of the issuer is different from that of the merchant. International transaction revenues are primarily generated by cross-border payments and cash volume.
Other revenues consist mainly of license fees for use of the Visa brand, revenues earned from Visa Europe in connection with the Visa Europe Framework Agreement (see Note 2—Acquisition of Visa Europe), prior to the acquisition of Visa Europe, fees fromfor account holder services, licensing and certification and other activities related to the Company's acquired entities. Other revenues also include optional service or product enhancements, such as extended account holder protection and concierge services. Other revenues are recognized in the same period the related transactions occur or services are rendered.
Client incentives. The Company enters into long-term contracts with financial institution clients, merchants and strategic partners for various programs designed to build payments volume, increase Visa product acceptance, win merchant routing transactions over Visa's network and drive innovation. These incentives are primarily accounted for as reductions to operating revenues or as operating expenses if a separate identifiable benefit at fair value can be established. The Company generally capitalizes advance incentive payments under these agreements if select criteria are met. The capitalization criteria include the existence of future economic benefits to Visa, the existence of legally enforceable recoverability language (e.g., early termination clauses), management's ability and intent to enforce the recoverability language and the ability to generate future earnings from the agreement in excess of amounts deferred. Capitalized amounts are amortized over the shorter of the period of contractual recoverability or the corresponding period of economic benefit. Incentives not yet paid are accrued systematically and rationally based on management's estimate of each client's performance. These accruals are regularly reviewed and estimates of performance are adjusted, as appropriate, based on changes in performance expectations, actual client performance, amendments to existing contracts or the execution of new contracts. See Note 17—Commitments and Contingencies.
Marketing. The Company expenses costs for the production of advertising as incurred. The cost of media advertising is expensed when the advertising takes place. Sponsorship costs are recognized over the period in which the Company benefits from the sponsorship rights. Promotional items are expensed as incurred, when the related services are received, or when the related event occurs.
Income taxes. The Company's income tax expense consists of two components: current and deferred. Current income tax expense represents taxes paid or payable for the current period. Deferred tax assets and liabilities are recognized to reflect the future tax consequences attributable to temporary differences between the financial statement carrying amounts and the respective tax basis of existing assets and liabilities, and operating loss and credit carryforwards. Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be recovered or settled. In assessing whether deferred tax assets are realizable, management considers whether it is more likely than not that some portion or all of the deferred tax assets will not be realized. A valuation allowance is recorded for the portions that are not expected to be realized based on the level of historical taxable income, projections of future taxable income over the periods in which the temporary differences are deductible, and qualifying tax planning strategies.
Where interpretation of the tax law may be uncertain, the Company recognizes, measures and discloses income tax uncertainties. The Company accounts for interest expense and penalties related to uncertain tax positions inas non-operating incomeexpense in the consolidated statements of operations. The Company files a consolidated federal income tax return and, in certain states, combined state tax returns. The Company elects to claim foreign tax credits in any given year if such election is beneficial to the Company. See Note 19—Income Taxes.
Pension and other postretirement benefit plans. The Company’s defined benefit pension and other postretirement benefit plans are actuarially evaluated, incorporating various critical assumptions including the discount rate and the expected rate of return on plan assets (for qualified pension plans). The discount rate is based on a "bond duration matching" methodology, which reflectscash flow matching analysis, with the projected benefit payments matching of projected plan obligation cash flows to an average ofspot rates from a yield curve developed from high-quality corporate bond yield curves whose duration matches the projected cash flows.

67

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2014

bonds. The expected rate of return on pension plan assets considers the current and expected asset allocation, as well as historical and expected returns on each plan asset class. Any

66

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2016

difference between actual and expected plan experience, including asset return experience, in excess of a 10% corridor is recognized in net periodic pension cost over the expected average employee future service period, which is approximately 89 years for the U.S. plans inand 12 years for the United States.Visa Europe U.K. pension plan. Other assumptions involve demographic factors such as retirement age, mortality, attrition and the rate of compensation increases. The Company evaluates assumptions annually and modifies them as appropriate.
The Company recognizes the funded status of its benefit plans in its consolidated balance sheets as other assets, accrued liabilities and other liabilities. The Company recognizes settlement losses when it settles pension benefit obligations, including making lump-sum cash payments to plan participants in exchange for their rights to receive specified pension benefits, when certain thresholds are met. See Note 10—Pension, Postretirement and Other Benefits.
Foreign currency remeasurement and translation. The Company's functional currency is the U.S. dollar for the majority of its foreign operations.operations except for Visa Europe whose functional currency is the euro. Transactions denominated in currencies other than the applicable functional currency are converted to the functional currency at the exchange rate on the transaction date. At period end, monetary assets and liabilities are remeasured to the functional currency using exchange rates in effect at the balance sheet date. Non-monetary assets and liabilities are remeasured at historical exchange rates. Resulting foreign currency transaction gains and losses related to conversion and remeasurement are recorded in general and administrative expense in the consolidated statements of operations and were not material for fiscal 2014, 20132016, 2015 and 2012.2014.
For certain foreign operations,Where a non-U.S. currency is the Company's functional currency, may be the local currency in which a foreign subsidiary executes its business transactions. Translationtranslation from the localthat functional currency to the U.S. dollar is performed for balance sheet accounts using exchange rates in effect at the balance sheet date and for revenue and expense accounts using an average exchange rate for the period. Resulting translation adjustments are reported as a component of accumulated other comprehensive income or loss on the consolidated balance sheets.
Derivative financial instruments. The Company uses foreign exchange forward derivative contracts to reduce its exposure to foreign currency rate changes on forecasted non-functional currency denominated operational cash flows. Derivatives are carried at fair value on a gross basis in either prepaid and other current assets or accrued liabilities on the consolidated balance sheets. At September 30, 2014,2016, derivatives outstanding mature within 1218 months or less. Gains and losses resulting from changes in fair value of designated derivative instruments are accounted for either in accumulated other comprehensive income or loss on the consolidated balance sheets, or in the consolidated statements of operations (inin the corresponding account where revenue or expense is hedged, or to general and administrative for hedge amounts determined to be ineffective) depending on whether they areineffective. Gains and losses resulting in changes in fair value of derivative instruments not designated and qualify for hedge accounting. Fair value representsaccounting are recorded in general and administrative for hedges of operating activity, or non-operating income (expense) for hedges of non-operating activity. See Note 12—Derivative and Non-derivative Financial Instruments.
Non-derivative financial instrument designated as a net investment hedge. The Company designated the differenceeuro-denominated deferred cash consideration liability, a non-derivative financial instrument, as a hedge against a portion of the Company's euro-denominated net investment in Visa Europe. See Note 2—Acquisition of Visa Europe. Changes in the value of the derivative instrumentsdeferred cash consideration liability, attributable to the change in exchange rates at the contractual rate andend of each reporting period, partially offset the value at current market rates, and generally reflectsforeign currency translation adjustments resulting from the estimated amounts thateuro-denominated net investment, are reported as a component of accumulated other comprehensive income or loss on the Company would receive or pay to terminate the contracts at the reporting date based on broker quotes for the same or similar instruments. The Company does not enter into derivative contracts for speculative or trading purposes.Company's consolidated balance sheet. See Note 12—Derivative and Non-derivative Financial Instruments.
Guarantees and indemnifications. The Company recognizes an obligation at inception for guarantees and indemnifications that qualify for recognition, regardless of the probability of occurrence. The Company indemnifies its financial institution clients for settlement losses suffered due to the failure of any other client to fund its settlement obligations in accordance with Visa's operating regulations.the Visa Rules. The estimated fair value of the liability for settlement indemnification is included in accrued liabilities on the consolidated balance sheets and is described in Note 11—Settlement Guarantee Management. The Companyindemnifies Visa Europe for claims arising from the Company’s or Visa Europe’s activities that are brought outside of Visa Europe’s region, as described in Note 2—Visa Europe.
Share-based compensation. The Company recognizes share-based compensation cost using the fair value method of accounting. The Company recognizes compensation cost for awards with only service conditions on a

67

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2016

straight-line basis over the requisite service period, which is generally the vesting period. Compensation cost for performance and market-condition-based awards is recognized on a graded-vesting basis. The amount is initially

68

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2014

estimated based on target performance and is adjusted as appropriate based on management's best estimate throughout the performance period. See Note 16—Share-based Compensation.
Earnings per share. The Company calculates earnings per share using the two-class method to reflect the different rights of each class and series of outstanding common stock. The dilutive effect of incremental common stock equivalents is reflected in diluted earnings per share by application of the treasury stock method. See Note 15—Earnings Per Share.
Recently Issued Accounting Pronouncements
In January 2013,May 2014, the Financial Accounting Standards Board ("FASB") issued Accounting Standards Update ("ASU") 2013-01, which clarifies the scope of ASU 2011-11. As amended, ASU 2011-11 requires disclosure of the effect or potential effect of offsetting arrangements on a Company's financial position as well as enhanced disclosure of the rights of offset associated with a Company's recognized derivative instruments, including bifurcated embedded derivatives, repurchase agreements and reverse repurchase agreements, and securities borrowing and lending transactions. The amended standard impacts presentation only. The Company adopted the standard effective October 1, 2013. The adoption did not have a material impact on the consolidated financial statements.
In February 2013, the FASB issued ASU 2013-02, which established the effective date for the requirement to report the effect of significant reclassifications out of accumulated other comprehensive income on the respective line items in net income. The standard impacts presentation only and does not impact the underlying components of other comprehensive income or net income. The Company adopted the standard effective October 1, 2013.
Beginning with fiscal 2014, the components related to pension and postretirement benefit plans are presented on
the consolidated statements of comprehensive income. All prior period information has been reclassified to conform
to current period presentation. The adoption did not have a material impact on the consolidated financial
statements.
In February 2013, the FASB issued ASU 2013-04, which provides guidance for the recognition, measurement and disclosure of obligations resulting from joint and several liability arrangements for which the total amount of the obligation is fixed at the reporting date. The Company will adopt the standard effective October 1, 2014. The adoption is not expected to have a material impact on the consolidated financial statements.
In March 2013, the FASB issued ASU 2013-05, which clarifies the applicable guidance for the release of the cumulative translation adjustment into net income when a parent either sells a part or all of its investment in a foreign entity, or no longer holds a controlling financial interest in a subsidiary or group of assets that is a nonprofit activity or a business within a foreign entity. The Company will adopt the standard effective October 1, 2014. The adoption is not expected to have a material impact on the consolidated financial statements.
In July 2013, the FASB issued ASU 2013-11, which provides guidance for the financial statement presentation of an unrecognized tax benefit when a net operating loss carryforward, a similar tax loss or a tax credit carryforward exists. The Company will adopt the standard effective October 1, 2014. The adoption is not expected to have a material impact on the consolidated financial statements.
In May 2014, the FASB issued ASU No. 2014-09, which requires an entity to recognize the amount of revenue to which it expects to be entitled for the transfer of goods or services to customers. The ASU will replace existing revenue recognition guidance in U.S. GAAP when it becomes effective. TheIn August 2015, the FASB issued ASU No. 2015-14, which defers the effective date of ASU No. 2014-09 by one year. In March 2016, the FASB issued ASU 2016-08, which clarifies the implementation guidance on principal versus agent considerations under the new revenue recognition standard. In April 2016, the FASB issued ASU 2016-10, which clarifies the implementation guidance on identifying promised goods or services and on determining whether an entity's promise to grant a license with either a right to use the entity's intellectual property (which is satisfied at a point in time) or a right to access the entity's intellectual property (which is satisfied over time). In May 2016, the FASB issued ASU 2016-11, which rescinds certain SEC staff observer comments upon adoption of ASU 2014-09, including the SEC comments related to consideration given by a vendor to a customer. In May 2016, the FASB also issued ASU 2016-12, which provides narrow scope improvements and technical expedients on assessing collectibility, presentation of sales taxes, evaluating contract modifications and completed contracts at the time of transition and the disclosure requirement for the effect of the accounting change for the period of adoption.The Company will adopt the standard effective October 1, 2017. Early application is not permitted.2018. The standard permits the use of either the retrospective or cumulative effect transition method. The Company is evaluating the effect that ASU 2014-09 will have on its consolidated financial statements and related disclosures. The Company has not yet selected a transition method and is evaluating the full effect that ASU 2014-09 and all of the standardits related subsequent updates will have on its ongoingconsolidated financial reporting.statements and related disclosures.
In June 2014, the FASB issued ASU No. 2014-12, which requires a performance target in stock compensation awards that affects vesting, and is achievable after the requisite service period, be treated as a performance condition. The Company will adopt the standard effective October 1, 2016. The adoption is not expected to have a material impact toon the consolidated financial statements.
In April 2015, the FASB issued ASU No. 2015-03, which simplifies the presentation of debt issuance costs by requiring that debt issuance costs be presented in the balance sheet as a direct deduction from the carrying amount of debt liability, consistent with debt discounts and premiums. Subsequently, in August 2015, the FASB issued ASU No. 2015-15, which adds SEC staff guidance on the presentation of debt issuance costs related to line-of-credit arrangements, allowing for the deferral and presentation of debt issuance costs as an asset and subsequent amortization of the deferred debt issuance costs ratably over the term of the line-of-credit arrangement, regardless of whether there are any outstanding borrowings on the line-of-credit arrangement. The Company elected to early adopt the standards effective October 1, 2015 and the carrying amount of the Company's debt liability is presented net of issuance costs on the consolidated financial statements. See Note 9—Debt.
In April 2015, the FASB issued ASU No. 2015-05, which provides guidance about a customer's accounting for fees paid in a cloud computing arrangement. The amendment will help entities evaluate whether such an arrangement includes a software license, which should be accounted for consistent with the acquisition of other software licenses; otherwise, it should be accounted for as a service contract. The Company will adopt the standard effective October 1, 2016. The adoption is not expected to have a material impact on the consolidated financial statements.
In September 2015, the FASB issued ASU No. 2015-16, which simplifies the accounting for post-acquisition adjustments by eliminating the requirement to retrospectively account for the adjustments made to provisional amounts recognized in a business combination. The Company elected to early adopt this guidance on a

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 20142016

Note 2—Visa Europe
As partprospective basis effective October 1, 2015. The adoption did not have a material impact on the consolidated financial statements.
In November 2015, the FASB issued ASU 2015-17, which simplifies the presentation of Visa's October 2007 reorganization, Visa Europe exchanged its ownership interest in Visa Internationaldeferred income taxes by requiring that deferred tax assets and Inovant for Visa common stock, a put-call option agreement and a Framework Agreement,liabilities be presented as described below.
Visa Europe put option agreement. non-current. The standard impacts presentation only. The Company granted Visa Europeelected to early adopt the standard on a perpetual put option,retrospective basis effective October 1, 2015 and all deferred tax assets and liabilities are classified as non-current. Previously, current deferred tax assets had been presented separately and current deferred tax liabilities had been included in accrued liabilities on the consolidated balance sheets. All prior period amounts within the consolidated financial statements have been reclassified to conform to current period presentation. The reclassification did not affect the Company's total equity, operating revenues, net income, comprehensive income or cash flows as of and for the periods presented. The adoption did not have a material impact on the consolidated financial statements.
In January 2016, the FASB issued ASU 2016-01, which if exercised, will require Visaamends certain aspects of recognition, measurement, presentation and disclosure of financial instruments, including the requirement to purchase all of the outstanding shares of capital stock of Visa Europe from its members.measure certain equity investments at fair value with changes in fair value recognized in net income. The Company will adopt the standard effective October 1, 2018. The adoption is requirednot expected to purchasehave a material impact on the sharesconsolidated financial statements.
In February 2016, the FASB issued ASU 2016-02, which requires the recognition of Visa Europe no later than 285 days after exercise of the put option. The put option agreement provides a formula for determining the purchase price of the Visa Europe shares, which, subject to certain adjustments, applies Visa Inc.'s forward price-to-earnings multiple, or the P/E ratio (as definedlease assets and lease liabilities arising from operating leases in the option agreement), atstatement of financial position. The Company will adopt the time the option is exercised to Visa Europe's adjusted sustainable income for the forward 12-month period (as defined in the option agreement), or the adjusted sustainable income.standard effective October 1, 2019 and does not anticipate that this new accounting guidance will have a material impact on its consolidated statement of operations. The calculation of Visa Europe's adjusted sustainable income under the terms of the put option agreement includes potentially material adjustments for cost synergies and other negotiated items. Upon exercise, the key inputs to this formula, including Visa Europe's adjusted sustainable income, will be the result of negotiation between the Company and Visa Europe. The put option agreement provides an arbitration mechanism in the event that the two parties are unable to agree on the ultimate purchase price.
The fair value of the put option representsestimates the value of Visa Europe's option, which, under certain conditions, could obligate the Company to purchase its member equity interest for an amount above fair value. The fair value of the put option does not represent the actual purchase priceleased assets and liabilities that the Company may be required to pay if the option is exercised. Given current economic conditions, the purchase price under the terms of the put option would likelyrecognized could be in excessthe hundreds of $10 billion. While the put option is in fact non-transferable, its fair value representsmillions of dollars. The actual impact will depend on the Company's estimate of the amount the Company would be required to pay a third-party market participant to transfer the potential obligation in an orderly transaction.
The fair value of the put option is computed by comparing the estimated strike price, under the terms of the put option agreement, to the estimated fair value of Visa Europe. The fair value of Visa Europe is defined as the estimated amount a third-party market participant might pay in an arm's-length transaction under normal business conditions. A probability of exercise assumption is applied to reflect the possibility that Visa Europe will never exercise its option.
The estimated fair value of the put option represents a Level 3 accounting estimate due to a lack of trading in active markets and a lack of observable inputs in measuring fair value. See Note 4—Fair Value Measurements and Investments. The valuation of the put option therefore requires substantial judgment. The most subjective of estimates applied in valuing the put option are the assumed probability that Visa Europe will elect to exercise its option and the estimated differential between the P/E ratio and the P/E ratio applicable to Visa Europe on a standalone basislease portfolio at the time of exercise,adoption.
In March 2016, the FASB issued ASU 2016-05, which the Company refers to as the “P/E differential.”
Exercise of the put option is at the sole discretion of Visa Europe (on behalf of the Visa Europe shareholders pursuant to authority granted to Visa Europe, under its Articles of Association). The Company estimates the assumed probability of exercise based on reasonably available information including, but not limited to: (i) Visa Europe's stated intentions; (ii) indicationsclarifies that Visa Europe is preparing to exercise as reflected in its reported financial results; (iii) evaluation of market conditions, including the regulatory environment, that could impact the potential future profitability of Visa Europe; and (iv) qualitative factors applicable to Visa Europe's largest members, which could indicate a change in the counterparty to a derivative instrument that has been designated as the hedging instrument under Topic 815, Derivatives and Hedging, does not, in and of itself, require dedesignation of that hedging relationship provided that all other hedge accounting criteria continue to be met. The Company will adopt the standard effective October 1, 2017. The adoption is not expected to have a material impact on the consolidated financial statements.
In March 2016, the FASB issued ASU 2016-06, which clarifies the requirements for assessing whether contingent call/put options that can accelerate the payment of principal on debt instruments are clearly and closely related to their need or desiredebt hosts. An entity performing the assessment is required to liquidate theirassess the embedded call/put options solely in accordance with a four-step decision sequence. The Company will adopt the standard effective October 1, 2017. The adoption is not expected to have a material impact on the consolidated financial statements.
In March 2016, the FASB issued ASU 2016-07, which eliminates the requirement that an entity retroactively adopt the equity method of accounting if an investment holdings. Factors impactingqualifies for use of the assumed P/E differential usedequity method as a result of an increase in the calculation include material changeslevel of ownership or degree of influence. The equity method investor is required to add the cost of acquiring the additional interest in the P/E ratioinvestee to the current basis of Visathe investor's previously held interest and thoseadopt the equity method of accounting as of the date the investment becomes qualified for equity method accounting. The Company will adopt the standard effective October 1, 2017. The adoption is not expected to have a groupmaterial impact on the consolidated financial statements.
In March 2016, the FASB issued ASU 2016-09, which simplifies several aspects of comparable companies usedthe accounting for share-based payments, including immediate recognition of all excess tax benefits and deficiencies in the income statement, changing the threshold to qualify for equity classification up to the employees' maximum statutory tax rates, allowing an entity-wide accounting policy election to either estimate the forward price-to-earnings multiple applicablenumber of awards that are expected to Visa Europe.
vest or account for forfeitures as they occur, and clarifying the classification on the statement of cash flows for the excess tax benefit and employee taxes paid when an employer withholds shares for tax-withholding purposes. The Company determinedwill early adopt the fair value ofstandard effective October 1, 2016. The adoption is not expected to have a material impact on the put option to be approximately $145 millionconsolidated financial statements.
In May 2016, the FASB issued ASU 2016-13, which amends guidance on reporting credit losses for assets held at September 30, 2014amortized cost basis and 2013. In determining the fair value of the put option on these dates, the Company assumedavailable-for-sale debt securities. The amendment requires a 40% probability of exercise by Visa Europe at some point in the future and an estimated long-term P/E differential at the time of exercise of 1.9x. Changes in the fair value of the put option are recorded as non-cash, non-operating income in the Company's consolidated statements of operations.financial asset

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 20142016

The put option is exercisablemeasured at any timeamortized cost basis to be presented at the sole discretionnet amount expected to be collected. The amendment in this update also requires that credit losses on available-for-sale debt securities be presented as an allowance rather than as a write-down. The measurement of credit losses for newly recognized financial assets and subsequent changes in the allowance for credit losses are recorded in the statement of income. The Company is evaluating the full effect that ASU 2016-13 will have on its consolidated financial statements and will adopt the standard effective October 1, 2020.
In August 2016, the FASB issued ASU 2016-15, which provides guidance on eight specific cash flow issues, including debt prepayments or debt extinguishment costs. The Company will adopt the standard effective October 1, 2018. The adoption is not expected to have a material impact on the consolidated financial statements.
In October 2016, the FASB issued ASU 2016-16, which requires that entities recognize the income tax consequences of an intra-entity transfer of an asset, other than inventory, when the transfer occurs. The Company is evaluating the effect that ASU 2016-16 will have on its consolidated financial statements and is considering early adoption of the standard.
Note 2—Acquisition of Visa Europe. As such, the put option liability is included in accrued liabilities on the Company's consolidated balance sheet at September 30, 2014. Classification in current liabilities is not an indication of management's expectation of exercise and simply reflects the fact that the obligation resulting from the exercise of the instrument could become payable within 12 months.Europe
Visa call option agreement. Visa Europe granted to Visa a perpetual call option under whichOn June 21, 2016, the Company may be entitled to purchase allacquired 100% of the share capital of Visa Europe. Europe, a payments technology business. The acquisition positions Visa to create additional value through increased scale, efficiencies realized by the integration of both businesses, and benefits related to Visa Europe's transition from an association to a for-profit enterprise. At the closing of the transaction (the "Closing"), the Company:
paid up-front cash consideration of €12.2 billion ($13.9 billion);
issued preferred stock of the Company convertible upon certain conditions into approximately 79 million shares of class A common stock of the Company, as described below, equivalent to a value of €5.3 billion ($6.1 billion) at the closing stock price of $77.33 on June 21, 2016; and
agreed to pay an additional €1.0 billion, plus 4% compound annual interest, on the third anniversary of the Closing.
Preferred stock. In connection with the transaction, three new series of preferred stock of the Company were created:
series A convertible participating preferred stock, par value $0.0001 per share, which is generally designed to be economically equivalent to the Company’s class A common stock (the “class A equivalent preferred stock”);
series B convertible participating preferred stock, par value $0.0001 per share (the “U.K.&I preferred stock”); and
series C convertible participating preferred stock, par value $0.0001 per share (the “Europe preferred stock”).
The Company may exercise the call optionissued 2,480,466 shares of U.K.&I preferred stock to Visa Europe’s member financial institutions in the eventUnited Kingdom and Ireland entitled to receive preferred stock at the Closing, and 3,156,823 shares of Europe preferred stock to Visa Europe’s other member financial institutions entitled to receive preferred stock at the Closing. Under certain conditions described below, the U.K.&I and Europe preferred stock is convertible into shares of class A common stock or class A equivalent preferred stock, at an initial conversion rate of 13.952 shares of class A common stock for each share of U.K.&I preferred stock and Europe preferred stock. The conversion rates may be reduced from time to time to offset certain liabilities, if any, which may be incurred by the Company, Visa Europe or their affiliates as a result of certain triggering events. These triggering events involveexisting and potential litigation relating to the performancesetting of Visa Europe measured as an unremediated decline in the number of merchants or ATM'smultilateral interchange fee rates in the Visa Europe regionterritory (the "VE territory covered litigation"), where, generally, the relevant claims (and resultant liabilities and losses) relate to the period before the Closing. Only seventy percent of such liabilities may be offset where the liability arises from a claim related to inter-regional multilateral interchange fees applied to transactions where the issuer is located outside the Visa Europe territory while the merchant outlet is located within the Visa Europe territory. A reduction in the conversion rates of the U.K.&I preferred stock and the Europe preferred stock have the same economic effect on diluted class A common stock earnings per share as repurchasing the Company's class A common stock because it reduces the as-converted class A common stock share count. Additionally, the shares of U.K.&I and Europe preferred stock are subject to

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VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2016

restrictions on transfer and may become convertible in stages based on developments in the VE territory covered litigation. The shares of U.K.&I and Europe preferred stock will become fully convertible on the 12th anniversary of the Closing, subject only to a holdback to cover any then-pending claims. Upon any such conversion of the U.K.&I or Europe preferred stock (whether by such 12th anniversary, or thereafter with respect to claims pending on such anniversary), the holder would receive either class A common stock or class A equivalent preferred stock (for those who are not eligible to hold class A common stock pursuant to the Company's charter). The class A equivalent preferred stock will be freely transferable and each share of class A equivalent preferred stock will automatically convert into 100 shares of class A common stock upon a transfer to any holder that accepts Visa-branded products. is eligible to hold class A common stock under the charter. See Note 3—U.S. and Europe Retrospective Responsibility Plans.
The holders of the U.K.&I and Europe preferred stock have no right to vote on any matters, except for certain defined matters, including, in specified circumstances, any consolidation, merger or combination of the Company. Holders of the class A equivalent preferred stock, upon issuance at conversion, will have similar voting rights to the rights of the holders of the U.K.&I and Europe preferred stock. With respect to those limited matters on which the holders of preferred stock may vote, approval by the holders of the preferred stock requires the affirmative vote of the outstanding voting power of each such series of preferred stock, each such series voting as a single class. Upon issuance, all three series of preferred stock will participate on an as-converted basis in regular quarterly cash dividends declared on the Company's class A common stock.
U.K. loss sharing agreement. On November 2, 2015, the Company, believesVisa Europe and certain of Visa Europe’s member financial institutions located in the likelihoodUnited Kingdom (the “U.K. LSA members”) entered into a loss sharing agreement (the “U.K. loss sharing agreement”). Each of these events occurring is remote.the U.K. LSA members has agreed, on a several and not joint basis, to compensate the Company for certain losses which may be incurred by the Company, Visa Europe or their affiliates as a result of certain existing and potential litigation relating to the setting and implementation of domestic multilateral interchange fee rates in the United Kingdom prior to the Closing (the "U.K. covered claims"), subject to the terms and conditions set forth therein and, with respect to each U.K. LSA member, up to a maximum amount of the up-front cash consideration received by such U.K. LSA member. The U.K. LSA members’ obligations under the U.K. loss sharing agreement are conditional upon, among other things, either (a) losses valued in excess of the sterling equivalent at the Closing of €1.0 billion having arisen in U.K covered claims (and such losses having reduced the conversion rate of the U.K.&I preferred stock accordingly), or (b) the conversion rate of the U.K.&I preferred stock having been reduced to zero pursuant to losses arising in claims relating to multilateral interchange fee rate setting in the Visa Europe territory. See Note 3—U.S. and Europe Retrospective Responsibility Plans.
The Framework Agreement. Litigation management deedThe relationship between Visa. On June 21, 2016, the Company and Visa Europe is governed byentered into a Framework Agreement,litigation management deed (the "litigation management deed"), which sets forth the agreed upon procedures for the management of the VE territory covered litigation, the allocation of losses resulting from the VE territory covered litigation ("VE territory covered losses") between the U.K.&I and Europe preferred stock, and any accelerated conversion or reduction in the conversion rate of the shares of U.K.&I and Europe preferred stock. The litigation management deed applies only to VE territory covered litigation (and resultant losses and liabilities). Subject to the terms and conditions set forth therein, the litigation management deed provides that the Company will generally control the conduct of the VE territory covered litigation, subject to certain obligations to report and consult with the newly established litigation management committees for trademark and technology licenses and bilateral services as described below.VE territory covered litigation ("VE territory litigation management committees"). The VE territory litigation management committees, which are composed of representatives of certain Visa Europe members, have also been granted consent rights to approve certain material decisions in relation to the VE territory covered litigation.
TheFramework Agreement. In connection with the Company's October 2007 reorganization, the Company granted to Visa Europe exclusive, irrevocable and perpetual licenses to use the Visa trademarks and technology intellectual property owned by the Company and certain affiliates within the Visa Europe region for use in the field of financial services, payments, related information technology and information processing services and participation in the Visa system.system (the "Framework Agreement").
We recorded $191 million, $255 million and $226 million of revenue in accordance with the Framework Agreement during fiscal 2016, 2015 and 2014, respectively. As a result of the acquisition, the fee recognized in fiscal year 2016 was pro-rated for the period prior to the Closing, and no fees related to the Framework Agreement were recognized in the three months ended September 30, 2016, nor will they be recognized in future periods.

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VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2016

Acquisition-related costs. The Company incurred $152 million of non-recurring operating expense during fiscal 2016. This amount is comprised of $60 million of transaction expenses recorded in professional fees, and $92 million of expense related to U.K. stamp duty, which was recorded in general and administrative expenses.
Accounting treatment for the acquisition. The following table details the purchase consideration:
 Accounting Purchase Consideration
 (in millions)
Cash payment$13,882
Fair value of preferred stock(1)
5,692
Total upfront consideration$19,574
Fair value of deferred cash consideration(2)
1,236
Total consideration before adjustments$20,810
Less: Visa Europe Framework Agreement loss(3)
(1,856)
Less: Treasury stock(4)
(170)
Total accounting purchase consideration$18,784
(1)
The fair value of preferred stock was determined based on its as-converted value of $6.1 billion on June 21, 2016, less a 6% discount for illiquidity as these shares are subject to limitations on transferability. The fair value was also adjusted to reflect $25 million of "right to recover for covered losses" related to VE territory covered losses prior to the Closing. See Note 20—Legal Matters.
(2)
This amount reflects the fair value of deferred cash consideration of €1.0 billion, plus 4.0% compound annual interest, payable on the third anniversary of the Closing, discounted at a rate of 1.2%. At September 30, 2016, the deferred consideration of $1.2 billion reflects interest accretion recognized during the three months ended September 30, 2016, more than offset by the impact of changes in the euro to U.S. dollar exchange rate from the Closing.
Total consideration has been adjusted to account for the following items to arrive at the accounting purchase consideration:

(3)
the loss upon consummation of the transaction resulting from the effective settlement of the Framework Agreement between Visa and Visa Europe. The Visa Europe Framework Agreement provided Visa Europe with a perpetual, exclusive right to operate the Visa business in the Visa Europe region in exchange for a license fee paid to Visa. Under the terms of the Framework Agreement, the license fee paid by Visa Europe has increased modestly since inception in 2007, while the value of the Visa Europe business has increased at a greater rate. Using an income approach, the Company assessed the contractual terms and conditions of the Framework Agreement as compared to current market conditions and the historical and expected financial performance of Visa Europe. Based on the analysis performed, the Company determined that the terms were not at fair value as determined under U.S. GAAP at the Closing. The present value of the expected differential between payments required by the Framework Agreement and those that would be required if the contract were at fair value under U.S. GAAP was calculated over the Framework Agreement's contractual perpetual term, resulting in a loss of $1.9 billion recognized within operating expense in the Company's consolidated statement of operations during the third quarter of fiscal 2016, and a reduction to the purchase accounting consideration; and
(4)
the fair value of the Visa class C common stock held by Visa Europe as of the Closing.
Total purchase consideration has been allocated to the tangible and identifiable intangible assets acquired and liabilities assumed based on a preliminary valuation as we continue to gather additional information necessary to finalize the valuation. These preliminary values may further change in future reporting periods until finalization of the valuation, which will occur no later than the third quarter of fiscal 2017.

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VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2016

The following table summarizes the preliminary purchase price allocation.
 Preliminary Purchase Price Allocation
 (in millions)
Current assets(1)
$4,457
Non-current assets(2)
258
Current liabilities(3)
(2,731)
Non-current liabilities(2)
(2,605)
Tangible assets and liabilities$(621)
Intangible assets — customer relationships and reacquired rights(2)
16,137
Goodwill(4)
3,268
Fair value of net assets acquired$18,784
(1)
Current assets are largely comprised of cash and cash equivalents and settlement receivable.
(2)
Intangible assets consist of customer relationships and reacquired rights, which have been valued as a single composite intangible asset as they are inextricably linked. These intangibles are considered indefinite-lived assets as the associated customer relationships have historically not experienced significant attrition, and the reacquired rights are based on the Framework Agreement, which has a perpetual term. Non-current assets and liabilities include deferred tax assets and liabilities that result in net deferred tax liabilities of $2.4 billion, which are primarily related to these indefinite-lived intangible assets, and are not expected to be realized in the foreseeable future.
(3)
Current liabilities assumed mainly include settlement payable, client incentives liabilities and accrued liabilities.
(4)
The excess of purchase consideration over net assets acquired was recorded as goodwill, which represents the value that is expected from increased scale and synergies as a result of the integration of both businesses.
Actual and pro forma impact of acquisition. The Company did not include Visa Europe's financial results in the Company's consolidated statements of operations from the acquisition date, June 21, 2016, through June 30, 2016 as the impact was immaterial. Total consolidated Visa Inc. net revenue for the fiscal year ended September 30, 2016 includes $554 million from Visa Europe's operations for the three months ended September 30, 2016. Had the Company not acquired Visa Europe, may sublicenseapproximately $65 million of revenue would have been recorded under the Visa trademarks and technology intellectual property to its members and other sublicensees under agreed-upon circumstances.
The base fee for these irrevocable and perpetual licenses is recorded in other revenues and was approximately $143 million per year forFramework Agreement during the fourth quarter of fiscal 2014, 2013 and 2012. This fee is eligible for adjustment annually based on2016. Therefore, the annual growth of the gross domestic product of the European Union, although the adjustment can never reduce the annual fee below $143 million. The Company determined through an analysis of the fee rates implied by the economics of the agreement that the base fee, as adjusted in future periods based on the growth of the gross domestic product of the European Union, approximates fair value.
In addition to the licenses, Visa provides Visa Europe with authorization, clearing and settlement services for cross-border transactions involving Visa Europe's region and the rest of the world. Visa Europe must comply with certain agreed-upon global rules governing the interoperability of Visa's systems with the systemsacquisition of Visa Europe resulted in a net increase of $489 million in net revenue.

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VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2016

Total consolidated Visa Inc. net income for the fiscal year ended September 30, 2016 includes $299 million from Visa Europe's operations for the three months ended September 30, 2016. This includes the non-cash, non-recurring $88 million tax benefit upon remeasurement of a deferred tax liability to reflect a tax rate change in the United Kingdom. In connection with the acquisition, Visa Inc. recorded several significant items that would not have been incurred had we not acquired Visa Europe. Therefore, the acquisition of Visa Europe reduced Visa Inc. fiscal year 2016 consolidated net income by approximately $872 million, as wellfollows:
  
Impact of Visa Europe acquisition on fiscal 2016 consolidated net income:(in millions)
Visa Europe net income included in consolidated net income$299
Less approximately $65 million of revenue that would have been recorded by Visa Inc. under the Framework Agreement, net of tax(41)
Less acquisition-related expense recorded by Visa Inc., net of tax, upon: 
Effective settlement of the Framework Agreement(1,184)
Interest expense incurred on $16.0 billion debt, net of interest income earned(243)
Transaction costs incurred(96)
Add acquisition-related gains recorded by Visa Inc., net of tax, upon: 
Revaluation of Visa Europe put option255
Remeasurement of euro deposits91
Remeasurement of currency forward contracts47
Total impact of Visa Europe acquisition on consolidated net income$(872)
The following table presents supplemental pro forma information as if the useacquisition and interoperabilityrelated issuance of senior notes had occurred on October 1, 2014. The pro forma financial information is not necessarily indicative of the Visa trademarks. The parties will also guaranteeCompany's consolidated results of operations that would have been realized had the obligationsacquisition been completed on October 1, 2014, nor does it purport to project the future results of their respective clients and members to settle transactions, manage certain relationships with sponsors, clients and merchants, and comply with rules relatingoperations of the combined company or reflect any reorganizations, or cost or other operating synergies that may occur subsequent to the operationClosing. The actual results of operations of the Visa enterprise. Under the Framework Agreement, the Company indemnifies Visa Europe for claims arisingcombined company may differ significantly from the Company’s or Visa Europe’s activities that are brought outsidepro forma results presented here due to many factors.
 Pro Forma Consolidated Results
 Fiscal 2016 Fiscal 2015
 (in millions, except per share data)
Total operating revenues$16,090
 $15,425
Net income$7,072
 $5,210
Diluted earnings per share$2.93
 $2.06
The pro forma financial information above reflects the following material pro forma adjustments:
conversion of Visa Europe’s region;Europe's historical results of operations from euro to U.S. dollar, and from International Financial Reporting Standards to U.S. GAAP;
elimination of transactions between Visa and Visa Europe likewise indemnifies the Company for such claims brought within Visa Europe’s region. However,upon consolidation, primarily related to annual license and various other fees paid by Visa Europe has expressed to Visa in accordance with the Framework Agreement;
an “initial” view that itincrease in non-operating expense for additional interest expense and amortization of debt issuance costs resulting from the issuance of the $16.0 billion senior notes;
exclusion of a $255 million gain in the twelve months ended September 30, 2016 and $110 million loss in the twelve months ended September 30, 2015 related to the revaluation of the Visa Europe put option(1); and

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VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2016

the inclusion of non-recurring amounts on October 1, 2014, the date the acquisition is not obligatedpresumed to indemnifyhave occurred for purposes of presenting pro forma results, and a corresponding reduction of these amounts in the Company for any claim relatingperiod originally recognized, as follows:
$1.9 billion Visa Europe Framework Agreement loss related to the effective settlement of the Framework Agreement recognized in the twelve months ended September 30, 2016;
$152 million of acquisition-related costs for the twelve months ended September 30, 2016;
$145 million of foreign exchange gains related to euros held during the twelve months ended September 30, 2016; and
$74 million of gains for the twelve months ended September 30, 2016 related to currency forward contracts entered into to mitigate a portion of the foreign currency exchange rate risk associated with the upfront cash consideration.
(1)
For purposes of preparing this pro forma financial information, the fair value of the Visa Europe put option is presumed to have been reduced to zero prior to October 1, 2014. Therefore, gains or losses associated with changes in the fair value of the Visa Europe put option liability are not included in pro forma net income for either period presented.
The pro forma results also reflect the European Competition Proceedings, including claims asserted in bothapplicable tax impact of the European Commission matter and the U.K. Merchant Litigation.pro forma adjustments. The Company continues to firmly believe that Visa Europe is obligated to indemnify the Company for all such claims. See Note 20—Legal Matters.
The Company has not recorded liabilitiestaxes associated with these obligations as the fair value of such obligations was determined to be insignificant at September 30, 2014 and 2013, respectively. The Company has determined thatadjustments reflect the value of services exchanged as a result of these various agreements approximates fair value at September 30, 2014 and 2013, respectively.statutory tax rate in effect during the respective periods.
Note 3—U.S. and Europe Retrospective Responsibility Plans
U.S. Retrospective Responsibility Plan
The Company has established several related mechanisms designed to address potential liability under certain litigation referred to as the “covered“U.S. covered litigation." These mechanisms are included in and referred to as the U.S. retrospective responsibility plan, or the plan and consist of a U.S. litigation escrow agreement, the conversion feature of the Company's shares of class B common stock, the indemnification obligations of the Visa U.S.A. members, an interchange judgment sharing agreement, a loss sharing agreement and an omnibus agreement, as amended.
CoveredU.S. covered litigation consists of:
the Discover Litigation. Discover Financial Services Inc. v. Visa U.S.A. Inc., Case No. 04-CV-07844 (S.D.N.Y) (settled); 

71

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2014

the American Express Litigation. American Express Travel Related Services Co., Inc. v. Visa U.S.A. Inc. et al., No. 04-CV-0897 (S.D.N.Y.), which the Company refers toa number of matters that have been settled or otherwise fully or substantially resolved, as well as the American Express litigation (settled); 
the Attridge Litigation. Attridge v. Visa U.S.A. Inc. et al., Case No. CGC-04-436920 (Cal. Super.); 
following:
the Interchange Multidistrict Litigation. In re Payment Card Interchange Fee and Merchant Discount Antitrust Litigation, 1:05-md-01720-JG-JO (E.D.N.Y.) or MDL 1720, including all cases currently included in MDL 1720, any other case that includes claims for damages relating to the period prior to the Company's IPO that has been or is transferred for coordinated or consolidated pre-trial proceedings at any time to MDL 1720 by the Judicial Panel on Multidistrict Litigation or otherwise included at any time in MDL 1720 by order of any court of competent jurisdiction and Kendall v. Visa U.S.A., Inc. et al., Case No. CO4-4276 JSW (N.D. Cal.); andjurisdiction; 
any claim that challenges the reorganization or the consummation thereof; provided that such claim is transferred for coordinated or consolidated pre-trial proceedings at any time to MDL 1720 by the Judicial Panel on Multidistrict Litigation or otherwise included at any time in MDL 1720 by order of any court of competent jurisdiction.jurisdiction; and
any case brought after October 22, 2015, by a merchant that opted out of the Rule 23(b)(3) settlement class pursuant to the 2012 Settlement Agreement in MDL 1720 that arises out of facts or circumstances substantially similar to those alleged in MDL 1720 and that is not transferred to or otherwise included in MDL 1720. See Note 20—Legal Matters.
U.S. Litigation escrow agreement. In accordance with the U.S. litigation escrow agreement, the Company maintains an escrow account, from which monetary liabilities from settlements of, or judgments in, the U.S. covered litigation are paid. The amount of the escrow is determined by the board of directors and the Company's litigation committee, all members of which are affiliated with, or act for, certain Visa U.S.A. members. The escrow funds are held in money market investments along with the interest earned, less applicable taxes, and are classified as restricted cash on the consolidated balance sheets.
The following table sets forth the changes in the U.S. litigation escrow account:

75

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2016

 Fiscal 2014 Fiscal 2013
 (in millions)
Balance at October 1$49
 $4,432
Return of takedown payments from settlement fund into the litigation escrow account1,056
 
Deposits into the litigation escrow account450
 
Payments to opt-out merchants(1)
(57) 
Payments to class plaintiff settlement fund(1)

 (4,033)
Payments to individual plaintiff settlement fund(1)

 (350)
Balance at September 30$1,498
 $49
 Fiscal 2016 Fiscal 2015
 (in millions)
Balance at October 1$1,072
 $1,498
Payments to opt-out merchants(1)
(45) (426)
Balance at September 30$1,027
 $1,072
(1)
These payments are associated with the interchange multidistrict litigation. The settlement with the class plaintiffs in these proceedings is subject to the adjudication of appeals. See Note 20—Legal Matters.
An accrual for the U.S. covered litigation and a change to the litigation provision are recorded when loss is deemed to be probable and reasonably estimable. In making this determination, the Company evaluates available information, including but not limited to recommendations made by the litigation committee. The accrual related to the U.S. covered litigation could be either higher or lower than the U.S. litigation escrow account balance. The Company recordeddid not record an additional $450 million accrual for the U.S. covered litigation during fiscal 2014.2016. See Note 20—Legal Matters.
Conversion feature. Under the terms of the plan, when the Company funds the U.S. litigation escrow account, the shares of class B common stock are subject to dilution through an adjustment to the conversion rate of the shares of class B common stock to shares of class A common stock. This has the same economic effect on diluted class A common stock earnings per share as repurchasing the Company's class A common stock, because it reduces the class B conversion rate and consequently the as-converted class A common stock share count. See Note 14—Stockholders' Equity.
Indemnification obligations. To the extent that amounts available under the U.S. litigation escrow arrangement and other agreements in the plan are insufficient to fully resolve the U.S. covered litigation, the Company will use commercially reasonable efforts to enforce the indemnification obligations of Visa U.S.A.'s members for such

72

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2014

excess amount, including but not limited to enforcing indemnification obligations pursuant to Visa U.S.A.'s certificate of incorporation and bylaws and in accordance with their membership agreements.
Interchange judgment sharing agreement. Visa U.S.A. and Visa International have entered into an interchange judgment sharing agreement with certain Visa U.S.A. members that have been named as defendants in the interchange multidistrict litigation, which is described in Note 20—Legal Matters. Under this judgment sharing agreement, Visa U.S.A. members that are signatories will pay their membership proportion of the amount of a final judgment not allocated to the conduct of MasterCard.
Loss sharing agreement. Visa has entered into a loss sharing agreement with Visa U.S.A., Visa International and certain Visa U.S.A. members. The loss sharing agreement provides for the indemnification of Visa U.S.A., Visa International and, in certain circumstances, Visa with respect to: (i) the amount of a final judgment paid by Visa U.S.A. or Visa International in the U.S. covered litigation after the operation of the interchange judgment sharing agreement, plus any amounts reimbursable to the interchange judgment sharing agreement signatories; or (ii) the damages portion of a settlement of a U.S. covered litigation that is approved as required under Visa U.S.A.'s certificate of incorporation by the vote of Visa U.S.A.'s specified voting members. The several obligation of each bank that is a party to the loss sharing agreement will equal the amount of any final judgment enforceable against Visa U.S.A., Visa International or any other signatory to the interchange judgment sharing agreement, or the amount of any approved settlement of a U.S. covered litigation, multiplied by such bank's then-current membership proportion as calculated in accordance with Visa U.S.A.'s certificate of incorporation.
On October 22, 2015, Visa entered into an amendment to the loss sharing agreement. The amendment includes within the scope of U.S. covered litigation any action brought after the amendment by an opt out from the Rule 23(b)(3) Settlement Class in MDL 1720 that arises out of facts or circumstances substantially similar to those alleged in MDL 1720 and that is not transferred to or otherwise included in MDL 1720. On the same date, Visa entered into amendments to the interchange judgment sharing agreement and omnibus agreement that include any such action within the scope of those agreements as well.
Omnibus agreement. Visa entered into an omnibus agreement with MasterCard and certain Visa U.S.A. members that confirmed and memorialized the signatories’ intentions with respect to the loss sharing agreement, the interchange judgment sharing agreement and other agreements relating to the interchange multidistrict

76

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2016

litigation, see Note 20—Legal Matters. Under the omnibus agreement, the monetary portion of any settlement of the interchange multidistrict litigation covered by the omnibus agreement would be divided into a MasterCard portion at 33.3333% and a Visa portion at 66.6667%. In addition, the monetary portion of any judgment assigned to Visa-related claims in accordance with the omnibus agreement would be treated as a Visa portion. Visa would have no liability for the monetary portion of any judgment assigned to MasterCard-related claims in accordance with the omnibus agreement, and if a judgment is not assigned to Visa-related claims or MasterCard-related claims in accordance with the omnibus agreement, then any monetary liability would be divided into a MasterCard portion at 33.3333% and a Visa portion at 66.6667%. The Visa portion of a settlement or judgment covered by the omnibus agreement would be allocated in accordance with specified provisions of the Company's U.S. retrospective responsibility plan. The litigation provision on the consolidated statements of operations is not impacted by the execution of the omnibus agreement.
On August 26, 2014, Visa entered into an amendment to the omnibus agreement. The omnibus amendment makes applicable to certain settlements in opt-out cases in the interchange multidistrict litigation the settlement-sharing provisions of the omnibus agreement, pursuant to which the monetary portion of any settlement of the interchange multidistrict litigation covered by the omnibus agreement would be divided into a MasterCard portion at 33.3333% and a Visa portion at 66.6667%. The omnibus amendment also provides that in the event of termination of the class Settlement Agreement, Visa and MasterCard would make mutually acceptable arrangements so that Visa shall have received two-thirds and MasterCard shall have received one-third of the total of (i) the sums paid to defendants as a result of the termination of the Settlement Agreement and (ii) the takedown payments previously made to defendants.
Europe Retrospective Responsibility Plan
The Company obtained certain protections for VE territory covered losses through the U.K.&I and Europe preferred stock, the U.K. loss sharing agreement, and the litigation management deed, referred to as the "Europe retrospective responsibility plan." See Note 2—Acquisition of Visa Europe and Note 20—Legal Matters. The plan covers VE territory covered litigation (and resultant liabilities and losses) relating to the covered period, which generally refers to the period before the Closing. Visa's protection from the plan is further limited to seventy percent of any liabilities where the claim relates to inter-regional multilateral interchange fee rates where the issuer is located outside the Visa Europe territory, while the merchant is located within the Visa Europe territory. The plan does not protect the Company against all types of litigation in Europe, only the interchange litigation specifically covered by the plan's terms.
Unlike the U.S. retrospective responsibility plan, the Europe retrospective responsibility plan does not have an escrow account that is used to fund settlements or judgments. The Company is entitled to recover VE territory covered losses through a periodic adjustment to the class A common stock conversion rates applicable to the U.K.&I and Europe preferred stock. The total amount of protection available through the preferred stock component of the Europe retrospective responsibility plan is equivalent to the as-converted value of the preferred stock, which can be calculated at any point in time as the product of: (a) the outstanding number of shares of preferred stock; (b) the current conversion rate applicable to each class of preferred stock; and (c) Visa's class A common stock price. This amount differs from the value of the preferred stock recorded within stockholders' equity on the Company's consolidated balance sheet. The book value of the preferred stock reflects its historical value recorded at the Closing less VE territory covered losses recovered through a reduction of the applicable conversion rate. The book value does not reflect changes in the underlying class A common stock price subsequent to the Closing.
Visa Inc. net income will not be impacted by VE territory covered losses as long as the as-converted value of the preferred stock is greater than the covered loss. VE territory covered losses will be recorded when the loss is deemed to be probable and reasonably estimable, or in the case of attorney's fees, when incurred. Concurrently, the Company will record a reduction to stockholders' equity and operating expenses, which represents the Company's right to recover such losses through adjustments to the conversion rate applicable to the preferred stock. The reduction to stockholders' equity is recorded in a contra-equity account referred to as "right to recover for covered losses."

7377

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 20142016

VE territory covered losses may be recorded before the corresponding adjustment to the applicable conversion rate is effected. Adjustments to the conversion rate may be executed once in any six-month period unless a single, individual loss greater than €20 million is incurred, in which case, the six-month limitation does not apply. When the adjustment to the conversion rate is made, the amount previously recorded in "right to recover for covered losses" as contra-equity will then be recorded against the book value of the preferred stock within stockholders' equity. As of September 30, 2016, the Company had recorded $34 million in the "right to recover for covered losses" related to VE territory covered losses, of which $25 million was incurred prior to the Closing. There were no adjustments to the conversion rate in fiscal 2016.
The following table sets forth the as-converted value of the preferred stock available to recover VE territory covered losses compared to the book value of preferred shares recorded in stockholders' equity within the Company's consolidated balance sheet as of September 30, 2016(1):
 September 30, 2016
 
As-Converted Value of Preferred Stock(2)
 Book Value of Preferred Stock
 (in millions)
U.K.&I preferred stock$2,862
 $2,516
Europe preferred stock3,642
 3,201
Total$6,504
 $5,717
Less: Right to recover for covered losses(34) (34)
Total recovery for covered losses available$6,470
 $5,683
(1)
Figures in the table may not recalculate exactly due to rounding. As-converted and book values are based on unrounded numbers.
(2)
The as-converted value of preferred stock is calculated as the product of: (a) 2 million and 3 million shares of the U.K.&I and Europe preferred stock outstanding, respectively, as of September 30, 2016; (b) the 13.952 class A common stock conversion rate applicable to both the U.K.&I and Europe preferred stock as of September 30, 2016; and (c) $82.70, Visa's class A common stock closing stock price as of September 30, 2016. Figures in the table may not recalculate exactly due to rounding. Earnings per share is calculated based on unrounded numbers.

78

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2016

Note 4—Fair Value Measurements and Investments
Fair Value Measurements
The Company measures certain assets and liabilities at fair value. See Note 1—Summary of Significant Accounting Policies.
Assets and Liabilities Measured at Fair Value on a Recurring Basis
Fair Value Measurements at September 30
Using Inputs Considered as
Fair Value Measurements at September 30
Using Inputs Considered as
Level 1 Level 2 Level 3Level 1 Level 2 Level 3
2014 2013 2014 2013 2014 20132016 2015 2016 2015 2016 2015
(in millions)(in millions)
Assets                      
Cash equivalents and restricted cash:                      
Money market funds$2,277
 $1,071
        $4,537
 $3,051
        
Commercial paper    $37
 $51
    
U.S. government-sponsored debt securities    $196
 $280
    
Investment securities, trading:                      
Equity securities69
 75
        71
 66
        
Investment securities, available-for-sale:                      
U.S. government-sponsored debt securities    2,162
 2,704
        4,699
 2,615
    
U.S. Treasury securities2,176
 1,673
        2,178
 2,656
        
Equity securities58
 101
        53
 4
        
Corporate debt securities    522
 269
        249
 533
    
Auction rate securities        $7
 $7
        $
 $7
Prepaid and other current assets:                      
Foreign exchange derivative instruments    40
 23
        50
 76
    
Other Assets:           
Foreign exchange derivative instruments    6
      
Total$4,580
 $2,920
 $2,761
 $3,047
 $7
 $7
$6,839
 $5,777
 $5,200
 $3,504
 $
 $7
Liabilities                      
Accrued liabilities:                      
Visa Europe put option        $145
 $145
        $
 $255
Foreign exchange derivative instruments    $6
 $15
        $116
 $13
    
Other liabilities:           
Foreign exchange derivative instruments    $20
      
Total$
 $
 $6
 $15
 $145
 $145
$
 $
 $136
 $13
 $
 $255
There were no significant transfers between Level 1 and Level 2 assets during fiscal 20142016.
Level 1 assets measured at fair value on a recurring basis. Money market funds, publicly-traded equity securities and U.S. Treasury securities are classified as Level 1 within the fair value hierarchy, as fair value is based on quoted prices in active markets. The increase in the Company's Level 1 assets primarily reflects the receipt of takedown payments related to the interchange multidistrict litigation, which were deposited into the Company's litigation escrow account. See Note 3—Retrospective Responsibility Plan and Note 20—Legal Matters.
Level 2 assets and liabilities measured at fair value on a recurring basis. The fair value of U.S. government-sponsored debt securities and corporate debt securities, as provided by third-party pricing vendors, is based on quoted prices in active markets for similar, not identical, assets. The pricing data obtained from outside sources is reviewed internally for reasonableness, compared against benchmark quotes from independent pricing sources, then confirmed or revised accordingly. Commercial paper and foreignForeign exchange derivative instruments are valued using inputs that are observable in the market or can be derived principally from or corroborated by observable market data. There were no substantive changes to the valuation techniques and related inputs used to measure fair value during fiscal 20142016.

79

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2016

Level 3 assets and liabilities measured at fair value on a recurring basis. Auction rate securities are classified as Level 3 due to a lack of trading in active markets and a lack of observable inputs in measuring fair value. There

74

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2014

were no substantive changes to the valuation techniques and related inputs used to measure fair value during fiscal 20142016.
Visa Europe put option agreement. TheOn June 21, 2016, the Company has grantedacquired 100% of the share capital of Visa Europe, a perpetualeffected by the Visa Europe board of directors' exercise of the amended Visa Europe put option. Therefore, the Visa Europe put option which is carried at fair valuewas contractually terminated as a result of the transaction. During the first quarter of fiscal 2016, the Company recorded a $255 million non-cash decrease in accrued liabilities on the consolidated balance sheets. The fair value of the put option was $145 million at September 30, 2014 and 2013. Changes in fair value are recorded as non-cash, non-operating income in the Company's consolidated statements of operations.operations, reducing the fair value of the liability to zero. See Note 2—Acquisition of Visa Europe. The liability iswas classified within Level 3 as the assumed probability that Visa Europe willwould elect to exercise its option in its unamended form, and the estimated P/E differential arewere among several unobservable inputs used to value the unamended put option.
Assets Measured at Fair Value on a Non-recurring Basis
Non-marketable equity investments and investments accounted for under the equity method. These investments are classified as Level 3 due to the absence of quoted market prices, the inherent lack of liquidity, and the fact that inputs used to measure fair value are unobservable and require management's judgment. When certain events or circumstances indicate that impairment may exist, the Company revalues the investments using various assumptions, including the financial metrics and ratios of comparable public companies. The Company recognized a $15 million other-than-temporary impairment loss related to these investments during fiscal 2013. There were no significant impairment charges incurred during fiscal 20142016, 2015 and 2012.2014. At September 30, 20142016 and 2013,2015, these investments totaled $3546 million and $3045 million, respectively. These assets are classified in other assets on the consolidated balance sheets. See Note 5—Prepaid Expenses and Other Assets.
Due to a change in the Company's relationship with one of its investees during fiscal 2013, the Company reclassified equity securities previously accounted for as an equity method investment, with a carrying value of $12 million, to long-term available-for-sale investment securities. The fair value of this investment at September 30, 2014 and 2013 was $53 million and $99 million, respectively.
Non-financial assets and liabilities. Long-lived assets such as goodwill, indefinite-lived intangible assets, finite-lived intangible assets, and property, equipment and technology are considered non-financial assets. The Company does not have any non-financial liabilities measured at fair value on a non-recurring basis. Finite-lived intangible assets primarily consist of customer relationships, tradenames,trade names, and reseller relationships, all of which were obtained through acquisitions. See Note 7—Intangible Assets and Goodwill.
If the Company were required to perform a quantitative assessment for impairment testing of goodwill and indefinite-lived intangible assets, the fair values would generally be estimated using an income approach. As the assumptions employed to measure these assets on a non-recurring basis are based on management's judgment using internal and external data, these fair value determinations are classified as Level 3 in the fair value hierarchy. The Company completed its annual impairment review of its indefinite-lived intangible assets and goodwill as of February 1, 20142016, and concluded that there was no impairment. No recent events or changes in circumstances indicate that impairment existed at September 30, 20142016. See Note 1—Summary of Significant Accounting Policies.
Other Fair Value Disclosures
Long-term debt. In December 2015, the Company issued fixed-rate senior notes in an aggregate principal amount of $16.0 billion, with maturities ranging between 2 and 30 years. See Note 9—Debt. These debt instruments are measured at amortized cost on the Company's consolidated balance sheet at September 30, 2016. The fair value of these notes, as provided by third-party pricing vendors, is based on quoted prices in active markets for similar, not identical, assets. The pricing data obtained from outside sources is reviewed internally for reasonableness, compared against benchmark quotes from independent pricing sources, then confirmed or revised accordingly. If measured at fair value in the financial statements, these instruments would be classified as Level 2 in the fair value hierarchy.

80

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2016

The following table presents the carrying amount and estimated fair value of the Company’s debt in order of maturity:
 September 30, 2016
 Carrying Amount Estimated Fair Value
 (in millions)
1.20% Senior Notes due December 2017$1,746
 $1,754
2.20% Senior Notes due December 20202,988
 3,077
2.80% Senior Notes due December 20222,238
 2,359
3.15% Senior Notes due December 20253,964
 4,225
4.15% Senior Notes due December 20351,485
 1,698
4.30% Senior Notes due December 20453,461
 4,045
 $15,882
 $17,158
Other Financial Instruments not Measured at Fair Value
The following financial instruments are not measured at fair value on the Company's consolidated balance sheet at September 30, 20142016, but require disclosure of their fair values: time deposits recorded in prepaid expenses and other current assets, settlement receivable and payable, and customer collateral. The estimated fair value of such instruments at September 30, 20142016, approximates their carrying value due to their generally short maturities. If measured at fair value in the financial statements, these financial instruments would be classified as Level 2 in the fair value hierarchy.

75

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2014

Investments
Trading Investment Securities
Trading investment securities include mutual fund equity security investments related to various employee compensation and benefit plans. Trading activity in these investments is at the direction of the Company's employees. These investments are held in trust and are not available for the Company's operational or liquidity needs. Interest and dividend income and changes in fair value are recorded in non-operating income, and offset in personnel expense on the consolidated statements of operations. As of September 30, 20142016 and 20132015, trading investment securities totaled $69$71 million and $7566 million, respectively.

81

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2016

Available-for-sale Investment Securities
The amortized cost, unrealized gains and losses and fair value of available-for-sale investment securities are as follows:
September 30, 2014 
September 30, 2013

September 30, 2016 
September 30, 2015

Amortized
Cost
 Gross Unrealized 
Fair
Value
 
Amortized
Cost
 Gross Unrealized 
Fair
Value
Amortized
Cost
 Gross Unrealized 
Fair
Value
 
Amortized
Cost
 Gross Unrealized 
Fair
Value
Gains Losses Gains Losses Gains Losses Gains Losses 
(in millions)(in millions)
U.S. government-sponsored debt securities$2,160
 $2
 $
 $2,162
 $2,701
 $3
 $
 $2,704
$4,693
 $6
 $
 $4,699
 $2,612
 $3
 $
 $2,615
U.S. Treasury securities2,174
 2
 
 2,176
 1,671
 2
 
 1,673
2,176
 3
 
 2,179
 2,652
 4
 
 2,656
Equity securities15
 43
 
 58
 14
 88
 (1) 101
7
 46
 
 53
 4
 
 
 4
Corporate debt securities521
 1
 
 522
 269
 
 
 269
248
 
 
 248
 533
 
 
 533
Auction rate securities7
 
 
 7
 7
 
 
 7

 
 
 
 7
 
 
 7
Total$4,877
 $48
 $
 $4,925
 $4,662
 $93
 $(1) $4,754
$7,124
 $55
 $
 $7,179
 $5,808
 $7
 $
 $5,815
Less: current portion of available-for-sale investment securities      (1,910)       (1,994)      (3,248)       (2,431)
Long-term available-for-sale investment securities      $3,015
       $2,760
      $3,931
       $3,384
The available-for-sale investment securities primarily include U.S. government-sponsored debtTreasury securities, U.S. Treasurygovernment-sponsored debt securities and corporate debt securities. Available-for-sale debt securities are presented below in accordance with their stated maturities. The majority of these investments, $3.0$3.9 billion,, are classified as non-current, as they have stated maturities of more than one year from the balance sheet date. However, these investments are generally available to meet short-term liquidity needs.
Amortized Cost Fair ValueAmortized Cost Fair Value
(in millions)(in millions)
September 30, 2014:   
September 30, 2016:   
Due within one year$1,903
 $1,905
$3,193
 $3,195
Due after 1 year through 5 years2,952
 2,955
3,925
 3,931
Due after 5 years through 10 years
 

 
Due after 10 years7
 7

 
Total$4,862
 $4,867
$7,118
 $7,126

7682

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 20142016

Investment Income
Investment income is recorded as non-operating income in the Company's consolidated statements of operations and consisted of the following:
For the Years Ended
September 30,
For the Years Ended
September 30,
2014 2013 20122016 2015 2014
(in millions)(in millions)
Interest and dividend income on cash and investments$25
 $27
 $17
$75
 $31
 $25
Gain on other investments8
 5
 17
5
 3
 8
Investment securities, trading:          
Unrealized (losses) gains, net(2) 4
 9
Realized gains (losses), net6
 2
 (1)
Unrealized gains (losses), net3
 (6) (2)
Realized gains, net
 2
 6
Investment securities, available-for-sale:          
Realized gains (losses), net1
 (1) 
Realized gains, net3
 21
 1
Other-than-temporary impairment on investments(3) (15) (6)(4) (5) (3)
Investment income$35
 $22
 $36
$82
 $46
 $35
Note 5—Prepaid Expenses and Other Assets
Prepaid expenses and other current assets consisted of the following:
September 30,
2014
 September 30,
2013
September 30,
2016
 September 30,
2015
(in millions)(in millions)
Prepaid expenses and maintenance$103
 $111
Foreign exchange derivative instruments—(See Note 12—Derivative Financial Instruments)
40
 23
Prepaid operating expenses and maintenance$151
 $137
Income tax receivable (See Note 19—Income Taxes)
232
 77
Foreign exchange derivative instruments (See Note 12—Derivative Financial Instruments)
50
 76
Other73
 53
122
 63
Total$216
 $187
$555
 $353
Other non-current assets consisted of the following:
 September 30,
2014
 September 30,
2013
 (in millions)
Non-current income tax receivable—(See Note 19—Income Taxes)(1)
$597
 $253
Pension assets—(See Note 10—Pension, Postretirement and Other Benefits)
164
 192
Other investments—(See Note 4—Fair Value Measurements and Investments)
35
 30
Long-term prepaid expenses and other51
 46
Non-current deferred tax assets—(See Note 19—Income Taxes)
8
 
Total$855
 $521
 September 30,
2016
 September 30,
2015
 (in millions)
Non-current income tax receivable (See Note 19—Income Taxes)
$731
 $627
Pension assets (See Note 10—Pension, Postretirement and Other Benefits)
22
 36
Other investments (See Note 4—Fair Value Measurements and Investments)
46
 45
Long-term prepaid operating expenses and other72
 57
Non-current deferred tax assets (See Note 19—Income Taxes)(1)
22
 13
Total$893
 $778
(1) 
The increaseCompany elected to early adopt ASU 2015-17 on a retrospective basis effective October 1, 2015 and all deferred tax assets and liabilities are classified as non-current. Previously, current deferred tax assets had been presented separately and current deferred tax liabilities had been included in non-current income tax receivable is mainly due to a tax benefit related toaccrued liabilities on the deduction for U.S. domestic production activities taken duringconsolidated balance sheets. See fiscal 2014Note 1—Summary of Significant Accounting Policies .and Note 19—Income Taxes.

7783

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 20142016

Note 6—Property, Equipment and Technology, Net
Property, equipment and technology, net, consisted of the following:
September 30,
2014
 September 30,
2013
September 30,
2016
 September 30,
2015
(in millions)(in millions)
Land$71
 $71
$74
 $71
Buildings and building improvements787
 766
839
 803
Furniture, equipment and leasehold improvements1,197
 983
1,382
 1,267
Construction-in-progress76
 74
125
 120
Technology1,784
 1,545
2,378
 2,022
Total property, equipment and technology3,915
 3,439
4,798
 4,283
Accumulated depreciation and amortization(2,023) (1,707)(2,648) (2,395)
Property, equipment and technology, net$1,892
 $1,732
$2,150
 $1,888
Technology consists of both purchased and internally developed software. Internally developed software primarily represents software utilized by the VisaNet electronic payments network and CyberSource platform.network. At September 30, 20142016 and 20132015, accumulated amortization for technology was $1,129 million1.5 billion and $959 million1.4 billion, respectively.
At September 30, 20142016, estimated future amortization expense on technology was as follows:
Fiscal2015 2016 2017 2018 
2019 and
thereafter
 Total
Fiscal: 2017 2018 2019 2020 2021 and thereafter Total
 (in millions)  (in millions)
Estimated future amortization expense$199
 $183
 $138
 $80
 $55
 $655
 $274
 $209
 $161
 $108
 $84
 $836
Depreciation and amortization expense related to property, equipment and technology was $369452 million, $328431 million and $265369 million for fiscal 20142016, 20132015 and 20122014, respectively. Included in those amounts was amortization expense on technology of $198259 million, $173251 million and $132198 million for fiscal 20142016, 20132015 and 20122014, respectively.
Note 7—Intangible Assets and Goodwill
At September 30, 2014 and 2013, the Company’s indefinite-lived intangible assets consisted of customer relationships of $6.8 billion, Visa tradename of $2.6 billion and a Visa Europe franchise right of $1.5 billion, all of which were acquired as part of the Company’s October 2007 reorganization. Customer relationships represent the value of relationships with clients outside of the United States, excluding the European Union. Tradenames represent the value of the Visa brand outside of the United States, excluding the European Union. Visa Europe’s franchise right represents the value of the right to franchise the use of the Visa brand, use of Visa technology and access to the overall Visa network in the European Union.

7884

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 20142016

Note 7—Intangible Assets and Goodwill
Indefinite-lived and finite-lived intangible assets consisted of the following: 
September 30, 2014 September 30, 2013September 30, 2016 September 30, 2015
Gross 
Accumulated
Amortization
 Net Gross 
Accumulated
Amortization
 NetGross 
Accumulated
Amortization
 Net Gross 
Accumulated
Amortization
 Net
(in millions)(in millions)
Finite-lived intangible assets:                      
Customer relationships$339
 $(162) $177
 $339
 $(125) $214
$351
 $(220) $131
 $351
 $(196) $155
Tradenames192
 (54) 138
 192
 (41) 151
Trade names192
 (80) 112
 192
 (67) 125
Reseller relationships95
 (48) 47
 95
 (36) 59
95
 (70) 25
 95
 (59) 36
Other52
 (12) 40
 52
 (8) 44
18
 (9) 9
 53
 (17) 36
Total finite-lived intangible assets$678
 $(276) $402
 $678
 $(210) $468
$656
 $(379) $277
 $691
 $(339) $352
Indefinite-lived intangible assets    11,009
     10,883
Indefinite-lived intangible assets:    

     

Customer relationships and reacquired rights$22,873
 $
 $22,873
 $6,925
 $
 $6,925
Visa trade name4,084
 
 4,084
 2,564
 
 2,564
Visa Europe franchise right
 
 
 1,520
 
 1,520
Total Indefinite-lived intangible assets$26,957
 $
 $26,957
 $11,009
 $
 $11,009
Total intangible assets, net    $11,411
     $11,351
$27,613
 $(379) $27,234
 $11,700
 $(339) $11,361
Amortization expense related to finite-lived intangible assets was $6650 million, $6963 million and $6866 million for fiscal 20142016, 20132015 and 20122014, respectively. At September 30, 20142016, estimated future amortization expense on finite-lived intangible assets is as follows:
Fiscal2015 2016 2017 2018 
2019 and
thereafter
 Total
Fiscal: 2017 2018 2019 2020 
2021 and
thereafter
 Total
(in millions)

 (in millions)
Estimated future amortization expense$62
 $49
 $47
 $41
 $203
 $402
 $46
 40
 40
 40
 111
 $277
There was no impairment related to the Company’s indefinite-lived or finite-lived intangible assets during fiscal 20142016, 20132015 or 20122014.
In April 2014,The increase in total net intangible assets during 2016 was primarily related to the Company acquired a business in which it previously held a minority interest.Company's acquisition of Visa Europe. Total purchase consideration of $18.8 billion was approximately $170 million, paid primarily with cash on hand. Total purchase consideration has been allocated to the tangible and identifiable intangible assets acquired and liabilities assumed based on their respective fair valuesvalue on the acquisition date. Related indefinite-lived intangible assets recorded totaled $126 million.$16.1 billion consisting of customer relationships and reacquired rights. Upon consummation of the acquisition, the Visa Europe franchise right of $1.5 billion, previously acquired as part of the Company's October 2007 reorganization, was reclassified as a Visa trade name intangible asset as the franchise right permitted Visa Europe's use of the Visa trade name and technology prior to acquisition. Goodwill of $60 million$3.3 billion was recorded to reflect the excess purchase consideration over net assets assumed.
In August 2014, the Company entered into a license agreement with one of its strategic partners. The transaction was accounted foracquired. Intangible assets and goodwill recorded as a business combination. Total consideration underresult of the license agreement was approximately $15Visa Europe acquisition are denominated in euros and translated into U.S. dollars. As such, the change in goodwill balance from the acquisition date to September 30, 2016 primarily includes the impact of $39 million resulting from changes in the euro to U.S. dollar exchange rate during the period. See Note 2—Acquisition of which $12 million was recorded as goodwill.Visa Europe.

85

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2016

Note 8—Accrued and Other Liabilities
Accrued liabilities consisted of the following:
 September 30,
2014
 September 30,
2013
 (in millions)
Accrued operating expenses$199
 $182
Visa Europe put option—(See Note 2—Visa Europe)(1)
145
 145
Deferred revenue82
 60
Accrued marketing and product expenses11
 27
Accrued income taxes—(See Note 19—Income Taxes)
73
 64
Other114
 135
Total$624
 $613
 September 30,
2016
 September 30,
2015
 (in millions)
Accrued operating expenses(1)
$347
 $257
Visa Europe put option (See Note 2—Acquisition of Visa Europe)(2)

 255
Accrued interest expenses(3)
145
 
Accrued income taxes (See Note 19—Income Taxes)
153
 75
Other(5)
483
 262
Total$1,128
 $849

Other non-current liabilities consisted of the following:
79
 September 30,
2016
 September 30,
2015
 (in millions)
Accrued income taxes (See Note 19—Income Taxes)(4)
$911
 $752
Employee benefits137
 77
Other114
 68
Total$1,162
 $897
(1)
Increase includes accrued operating expenses assumed from the Visa Europe acquisition.
(2)
On June 21, 2016, the Company acquired 100% of the share capital of Visa Europe, effected by the Visa Europe board of directors' exercise of the amended Visa Europe put option. Therefore, the Visa Europe put option was contractually terminated as a result of the transaction. See Note 2—Acquisition of Visa Europe.
(3)
Interest expenses accrued as at September 30, 2016 is related to the issuance of long-term debt in December 2015. See Note 9—Debt.
(4)
The increase in non-current accrued income taxes is primarily related to the increase in liabilities for uncertain tax positions.
(5)
Current year balance includes amounts assumed from the Visa Europe acquisition related to uncertainties around foreign non-income tax obligations. Prior year current deferred tax liabilities have been retroactively reclassed to non-current deferred tax liabilities on the consolidated balance sheets upon adoption of FASB issued ASU 2015-17. See Note 1—Summary of Significant Accounting Policies and Note 19—Income Taxes.

86

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2016

Note 9—Debt
The Company had outstanding debt as follows:
 September 30, 2016  
 Principal Amount Unamortized Discounts and Debt Issuance Costs Carrying Amount Effective Interest Rate
 (in millions, except percentages)
1.20% Senior Notes due December 2017 (the "2017 Notes")$1,750
 $(4) $1,746
 1.37%
2.20% Senior Notes due December 2020 (the "2020 Notes")3,000
 (12) 2,988
 2.30%
2.80% Senior Notes due December 2022 (the "2022 Notes")2,250
 (12) 2,238
 2.89%
3.15% Senior Notes due December 2025 (the "2025 Notes")4,000
 (36) 3,964
 3.26%
4.15% Senior Notes due December 2035 (the "2035 Notes")1,500
 (15) 1,485
 4.23%
4.30% Senior Notes due December 2045 (the "2045 Notes")3,500
 (39) 3,461
 4.37%
Total long-term debt$16,000
 $(118) $15,882
  
Senior Notes
In December 2015, the Company issued fixed-rate senior notes (the 2017 Notes, 2020 Notes, 2022 Notes, 2025 Notes, 2035 Notes and 2045 Notes, or collectively, the "Notes") in conjunction with the acquisition of Visa Europe, in an aggregate principal amount of $16.0 billion, with maturities ranging between 2 and 30 years. Interest on the Notes, at a rate ranging between 1.20% and 4.30%, is payable semi-annually on June 14 and December 14 of each year, commencing June 14, 2016. The Company recognized related interest expense of $399 million in fiscal 2016 as non-operating expense. The net aggregate proceeds from the issuance of the Notes, after deducting discounts and debt issuance costs, were $15.9 billion. The discounts and debt issuance costs are amortized over the respective term of each note using the effective interest method. The indenture governing the Notes contains customary event of default provisions. The Notes are senior unsecured obligations of the Company, ranking equally and ratably among themselves and with the Company's existing and future unsecured and unsubordinated debt. The Notes are not secured by any assets of the Company and are not guaranteed by any of the Company's subsidiaries. The Company was in compliance with all related covenants as of September 30, 2016.
Each series of the Notes may be redeemed as a whole or in part, at the Company’s option at any time, prior to, with respect to the 2017 Notes, their maturity date, and with respect to the 2020 Notes, the 2022 Notes, the 2025 Notes, the 2035 Notes and the 2045 Notes, the applicable par call date (as set forth in the table below), at a price equal to the greater of:
100% of the principal amount of such Notes; and
the sum of the present value of the remaining scheduled payments of principal and interest through the maturity or par call date for each of the Notes below at the treasury rate defined under the terms of the Notes, plus the applicable spread for such Notes (as set forth in the table below),
plus, in each case, accrued and unpaid interest to, but excluding, the date of redemption.

87

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 20142016

Other non-current liabilities consisted of the following:
 September 30,
2014
 September 30,
2013
 (in millions)
Accrued income taxes—(See Note 19—Income Taxes)(2)
$855
 $453
Employee benefits92
 86
Other58
 63
Total$1,005
 $602
(1)
Series
The put option is exercisable at any time at the sole discretion of Visa Europe with payment required 285 days thereafter. Classification in current liabilities is not an indication of management’s expectation of exercise and simply reflects the fact that the obligation resulting from the exercise of the instrument could become payable within 12 months. The fair value of the put option does not represent the actual purchase price that the Company may be required to pay if the option is exercised, which would likely be in excess of $10 billion.
Maturity/Par Call DateSpread
(2)
2017 Notes
The increase in non-current accrued income taxes is primarily related to an increase in liabilities for uncertain tax positions.December 14, 20175 bps
2020 NotesNovember 14, 202010 bps
2022 NotesOctober 14, 202212.5 bps
2025 NotesSeptember 14, 202515 bps
2035 NotesJune 14, 203520 bps
2045 NotesJune 14, 204520 bps
Note 9—Debt
On or after the applicable par call date, the Notes, except the 2017 Notes, may be redeemed as a whole or in part, at the Company’s option at any time, at a redemption price equal to 100% of the principal amount of the Notes being redeemed plus accrued interest.
Future principal payments on the Company's outstanding debt are as follows:
Fiscal Year2017 2018 2019 2020 2021 Thereafter Total
(in millions)$
 1,750
 
 
 3,000
 11,250
 $16,000
Commercial paper program. Paper Program
Visa maintains a commercial paper program to support its working capital requirements and for other general corporate purposes. Under the program, the Company is authorized to issue up to $3.0 billion in outstanding notes, with maturities up to 397 days from the date of issuance. The Company had no outstanding obligations under the program at September 30, 20142016.
Credit facility. Facility
On January 29, 201427, 2016, the Company, Visa International Service Association and Visa U.S.A. Inc., and subsequently, Visa Europe Limited and Visa Europe Services Inc. (collectively, the "Borrowers") entered into ana 5-year, unsecured $3.04.0 billion revolving credit facility (the "Credit Facility"). with Bank of America, N.A., as administrative agent and the lenders party thereto. JP Morgan Chase Bank, N.A., acted as syndication agent in connection with the Credit Facility; Bank of China, Los Angeles Branch, Barclays Bank PLC, Citibank, N.A., HSBC Bank USA, N.A., Royal Bank of Canada, Standard Chartered Bank, The Bank of Tokyo-Mitsubishi UFJ, Ltd., U.S. Bank National Association, Wells Fargo Bank National Association, Deutsche Bank Securities Inc. and Toronto Dominion (New York) LLC, acted as Documentation Agents; and J.P. Morgan Securities LLC, Merrill Lynch, Pierce, Fenner & Smith Incorporated, Bank of China, Los Angeles Branch, Barclays Bank PLC, Citigroup Global Markets, Inc., HSBC Bank USA, N.A., RBC Capital Markets, Standard Chartered Bank, The Bank of Tokyo-Mitsubishi UFJ, Ltd., U.S. Bank National Association, Wells Fargo Securities, LLC, Deutsche Bank Securities Inc. and TD Securities (USA) LLC, acted as joint lead arrangers and joint book runners. The Credit Facility, which expires on January 28, 201527, 2021, replaced the Company's previousprior $3.0 billion credit facility, which terminatedexpired on January 29, 201427, 2016..
The Credit Facility contains covenants and eventsprovides the Borrowers with a borrowing capacity of default customary for facilities of this type. This facility is maintainedup to provide liquidity in$4.0 billion. Borrowings under the event of settlement failures by the Company's clients, to back up the commercial paper program andCredit Facility are available for general corporate purposes. Interest on the borrowings under the Credit Facility would be charged at the London Interbank Offered Rate (LIBOR) or an alternative base rate, in each case plus applicable margins that fluctuate based on the applicable rating of senior unsecured long-term securities of the Company. The Borrowers have agreed to pay a commitment fee which will fluctuate based on such applicable rating of the Company.
Other material terms are:
a financial covenant which requires the Company to maintain a Consolidated Indebtedness to Consolidated EBITDA Ratio (as defined in the Credit Facility) of not greater than 3.75 to 1.00;
customary restrictive covenants, which limit the Borrowers' ability to, among other things, create certain liens, effect fundamental changes to their business, or merge or dispose substantially all of their assets, subject in each case to customary exceptions and amounts;

88

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2016

customary events of default, upon the occurrence of which, after any applicable grace period, the requisite lenders will have the ability to accelerate all outstanding loans thereunder and terminate the commitments; and
other customary and standard terms and conditions.
The Borrowers had no borrowings under the Credit Facility and the Company was in compliance with all related covenants as of and during the year ended September 30, 2016. The participating lenders in the Credit Facility include certain holders of the Company's class B and class C common stock and U.K.&I and Europe preferred stock, certain of the Company's clients,Borrowers' customers and their affiliates.
Interest on borrowings under the Credit Facility would be charged at the London Interbank Offered Rate ("LIBOR") or an alternative base rate, in each case plus applicable margins that fluctuate based on the applicable credit rating of the Company's senior unsecured long-term debt. Visa also agreed to pay a commitment fee, which will fluctuate based on the credit rating of the Company's senior unsecured long-term debt. Currently, the applicable margin is 0.00% to 0.75% depending on the type of the loan, and the commitment fee is 0.07%. There were no borrowings under either facility and the Company was in compliance with all related covenants during the year ended and as of September 30, 2014.
Note 10—Pension, Postretirement and Other Benefits
The Company sponsors various qualified and non-qualified defined benefit pension and other postretirement benefit plans that provide for retirement and medical benefits for substantially all employees residing in the United States. The Company also sponsors other pension benefit plans that provide benefits for internationally-based employees at certain non-U.S. locations, whichlocations. As a result of the acquisition of Visa Europe, the Company assumed the obligations related to Visa Europe's defined benefit plan, primarily consisting of the U.K. funded and unfunded pension plans.
Disclosures presented below include the U.S. pension plans and the non-U.S. plans, comprising only the Visa Europe plans. Disclosures relating to other non-U.S. pension benefit plans are not presented belowincluded as they are not material.immaterial, individually and in aggregate. The Company uses a September 30 measurement date for its pension and other postretirement benefit plans.
Defined benefit pension plans. The U.S. pension benefits under the current defined benefit pension plan are earned based on a cash balance formula. An employee’s cash balance account is credited with an amount equal to 6% of eligible compensation plus interest based on 30-year Treasury securities. In October 2015, the Company's board of directors approved an amendment of the U.S. qualified defined benefit pension plan such that the Company discontinued employer provided credits after December 31, 2015. Plan participants continue to earn interest credits on existing balances at the time of the freeze. As a result, a curtailment gain totaling $8 million was recognized in fiscal 2016 as part of the Company's net periodic benefit cost.
The funding policy for the U.S. pension benefits is to contribute annually no less than the minimum required contribution under ERISA.
Under the Visa Europe U.K. pension plans, presented below under "non-U.S. plans", retirement benefits are provided based on the participants' final pensionable pay and are currently closed to new entrants. However, future benefits continue to accrue for active participants. The funding policy is to contribute in accordance with the appropriate funding requirements agreed with the trustees of the U.K. pension plans. Additional amounts may be agreed with the U.K. pension plan trustees.
Postretirement benefits plan. The postretirement benefits plan provides medical benefits for retirees and dependents who meet minimum age and service requirements. Benefits are provided from retirement date until age

80

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2014

65. Retirees must contribute on a monthly basis for the same coverage that is generally available to active employees and their dependents. The Company’s contributions are funded on a current basis.

89

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2016

Summary of Plan Activities
Change in Benefit Obligation:
 Pension Benefits 
Other
Postretirement Benefits
 September 30, September 30,
 2014 2013 2014 2013
 (in millions)
Benefit obligation—beginning of fiscal year$897
 $990
 $25
 $32
Service cost46
 43
 
 
Interest cost42
 35
 1
 1
Actuarial loss (gain)84
 (127) (2) (4)
Benefit payments(83) (44) (4) $(4)
Plan amendment$(3) $
 $
 $
Benefit obligation—end of fiscal year$983
 $897
 $20
 $25
Accumulated benefit obligation$977
 $892
 NA
 NA
Change in Plan Assets:       
Fair value of plan assets—beginning of fiscal year$1,055
 $973
 $
 $
Actual return on plan assets135
 126
 
 
Company contribution10
 
 4
 4
Benefit payments(83) (44) (4) (4)
Fair value of plan assets—end of fiscal year$1,117
 $1,055
 $
 $
Funded status at end of fiscal year$134
 $158
 $(20) $(25)
Recognized in Consolidated Balance Sheets:       
Non-current asset$164
 $192
 $
 $
Current liability(7) (8) (3) (4)
Non-current liability(23) (26) (17) (21)
Funded status at end of fiscal year$134
 $158
 $(20) $(25)
        
Amounts recognized in accumulated other comprehensive income before tax:
 Pension Benefits 
Other
Postretirement Benefits
September 30, September 30,
 2014 2013 2014 2013
 (in millions)
Net actuarial loss (gain)$121
 $108
 $(7) $(6)
Prior service credit(16) (23) (8) (11)
Total$105
 $85
 $(15) $(17)
 U.S. Plans Non-U.S. Plans
 Pension Benefits 
Other
Postretirement  Benefits
 Pension Benefits
 September 30, September 30, September 30,
 2016 2015 2016 2015 2016
 (in millions)
Benefit obligation—beginning of fiscal year$1,005
 $983
 $18
 $20
 $
Visa Europe acquisition
 
 
 
 381
Service cost13
 47
 
 
 1
Interest cost40
 40
 1
 1
 3
Actuarial loss (gain)86
 40
 (2) 
 86
Benefit payments(64) (105) (3) (3) (1)
Plan amendment(8) 
 
 
 
Foreign currency exchange rate changes
 
 
 
 4
Benefit obligation—end of fiscal year$1,072
 $1,005
 $14
 $18
 $474
Accumulated benefit obligation$1,072
 $994
 NA
 NA
 $474
Change in Plan Assets:         
Fair value of plan assets—beginning of fiscal year$1,022
 $1,117
 $
 $
 $
Visa Europe acquisition
 
 
 
 287
Actual return on plan assets118
 (6) 
 
 25
Company contribution1
 16
 3
 3
 102
Benefit payments(64) (105) (3) (3) (1)
Foreign currency exchange rate changes
 
 
 
 2
Fair value of plan assets—end of fiscal year$1,077
 $1,022
 $
 $
 $415
Funded status at end of fiscal year$5
 $17
 $(14) $(18) $(59)
Recognized in Consolidated Balance Sheets:         
Non-current asset$22
 $36
 $
 $
 $
Current liability(9) (9) (3) (3) (6)
Non-current liability(8) (10) (11) (15) (53)
Funded status at end of fiscal year$5
 $17
 $(14) $(18) $(59)
          

8190

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 20142016

Amounts recognized in accumulated other comprehensive income before tax:
 U.S. Plans Non-U.S. Plans
 Pension Benefits 
Other
Postretirement Benefits
 Pension Benefits
September 30, September 30, September 30
 2016 2015 2016 2015 2016
 (in millions)
Net actuarial loss (gain)$241
 $232
 $(5) $(5) $66
Prior service credit
 (9) (2) (5) 
Total$241
 $223
 $(7) $(10) $66
Amounts from accumulated other comprehensive income to be amortized into net periodic benefit cost in fiscal 20152017: 
U.S. Plans Non-U.S. Plans
Pension Benefits 
Other
Postretirement
 Benefits
Pension Benefits 
Other
Postretirement
 Benefits
 Pension Benefits
(in millions)(in millions)
Actuarial loss (gain)$1
 $(2)$15
 $(1) $2
Prior service credit(7) (3)
 (2) 
Total$(6) $(5)$15
 $(3) $2
Benefit obligations in excess of plan assets related to the Company's U.S. non-qualified plan:plan and the non-U.S. pension plans:
Pension BenefitsU.S. Plans Non-U.S. Plans
September 30,September 30, September 30,
2014 20132016 2015 2016
(in millions)(in millions)
Accumulated benefit obligation in excess of plan assets        
Accumulated benefit obligation—end of year$(30) $(33)$(16) $(19) $(474)
Fair value of plan assets—end of year$
 $
$
 $
 $415
Projected benefit obligation in excess of plan assets        
Benefit obligation—end of year$(30) $(34)$(16) $(19) $474
Fair value of plan assets—end of year$
 $
$
 $
 $415
Net periodic pension and other postretirement plan cost:
 Pension Benefits 
Other
Postretirement Benefits
Fiscal
 2014 2013 2012 2014 2013 2012
 (in millions)
Service cost$46
 $43
 $38
 $
 $
 $
Interest cost42
 35
 40
 1
 1
 1
Expected return on assets(68) (61) (55) 
 
 
Amortization of:           
Prior service credit(8) (9) (9) (3) (3) (3)
Actuarial loss (gain)1
 28
 33
 (1) (1) 
Net benefit cost$13
 $36
 $47
 $(3) $(3) $(2)
Curtailment gain(3) 
 
 
 
 
Settlement loss3
 
 3
 
 
 
Total net periodic benefit cost$13
 $36
 $50
 $(3) $(3) $(2)
            


8291

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 20142016

Net periodic pension and other postretirement plan cost:
              
 U.S. Plans 
Non-U.S. Plans(1)
 Pension Benefits 
Other
Postretirement Benefits
 Pension Benefits
 Fiscal
 2016 2015 2014 2016 2015 2014 2016
 (in millions)
Service cost$13
 $47
 $46
 $
 $
 $
 $1
Interest cost40
 40
 42
 1
 1
 1
 3
Expected return on assets(69) (72) (68) 
 
 
 (4)
Amortization of:             
Prior service credit(1) (7) (8) (3) (3) (3) 
Actuarial loss (gain)7
 1
 1
 (2) (2) (1) 
Net benefit cost$(10) $9
 $13
 $(4) $(4) $(3) $
Curtailment gain(8) 
 (3) 
 
 
 
Settlement loss13
 7
 3
 
 
 
 
Total net periodic benefit cost$(5) $16
 $13
 $(4) $(4) $(3) $
(1) Represents Visa Europe's U.K. pension plans' net pension benefit cost recognized from the Closing through September 30, 2016.
Other changes in plan assets and benefit obligations recognized in other comprehensive income: 
U.S. Plans Non-U.S. Plans
Pension Benefits 
Other
Postretirement Benefits
Pension Benefits Other Postretirement Benefits Pension Benefits
2014 2013 2014 20132016 2015 2016 2015 2016
(in millions)(in millions)
Current year actuarial loss (gain)$18
 $(191) $(2) $(4)$30
 $119
 $(2) $
 $66
Amortization of actuarial (loss) gain(4) (28) 1
 1
(20) (8) 2
 2
 
Current year prior service credit(3) 
 
 

 
 
 
 
Amortization of prior service credit11
 9
 3
 3
9
 7
 3
 3
 
Total recognized in other comprehensive income$22
 $(210) $2
 $
$19
 $118
 $3
 $5
 $66
Total recognized in net periodic benefit cost and other comprehensive income$35
 $(174) $(1) $(3)$14
 $134
 $(1) $1
 $66
       

92

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2016

Weighted Average Actuarial Assumptions:
U.S. Plans Non-U.S. Plans
FiscalFiscal
2014 2013 20122016 2015 2014 2016
Discount rate for benefit obligation:(1)
            
Pension4.27% 4.81% 3.85%3.62% 4.33% 4.27% 2.40%
Postretirement2.59% 2.76% 2.21%1.91% 2.43% 2.59% NA
Discount rate for net periodic benefit cost:            
Pension4.81% 3.85% 4.70%4.33% 4.27% 4.81% 3.10%
Postretirement2.76% 2.21% 3.39%2.43% 2.59% 2.76% NA
Expected long-term rate of return on plan assets(2)
7.00% 7.00% 7.50%7.00% 7.00% 7.00% 3.92%
Rate of increase in compensation levels for:     
Rate of increase in compensation levels for:(3)
       
Benefit obligation4.00% 4.50% 4.50%NA
 4.00% 4.00% 3.20%
Net periodic benefit cost4.50% 4.50% 4.50%NA
 4.00% 4.50% 3.00%
(1) 
BasedRepresents a single weighted-average discount rate derived based on a “bond duration matching” methodology, which reflectscash flow matching analysis, with the projected benefit payments matching of projected plan liability cash flows to an average ofspot rates from a yield curve developed from high-quality corporate bond yield curves whose duration matches the projected cash flows.bonds.
(2) 
Primarily based on the targeted allocation, and evaluated for reasonableness by considering such factors as: (i) actual return on plan assets; (ii) historical rates of return on various asset classes in the portfolio; (iii) projections of returns on various asset classes; and (iv) current and prospective capital market conditions and economic forecasts.
(3)
This assumption is not applicable for to the U.S. plans in fiscal 2016 due to the amendment of the U.S. qualified defined benefit pension plan in October 2015, which discontinued the employer provided credits effective after December 31, 2015.
The assumed annual rate of future increases in health benefits for the other postretirement benefits plan is 8% for fiscal 20152017. The rate is assumed to decrease to 5% by 20202021 and remain at that level thereafter. These trend rates reflect management’s expectations of future rates. Increasing or decreasing the healthcare cost trend by 1% would change the postretirement plan benefit obligation by less than $1 million.
Pension Plan Assets
Pension plan assets are managed with a long-term perspective to ensure that there is an adequate level of assets to support benefit payments to participants over the life of the pension plan. Pension plan assets are managed by external investment managers. Investment manager performance is measured against benchmarks for each asset class on a quarterly basis. An independent consultant assists management with investment manager selections and performance evaluations.
Pension plan assets are broadly diversified to maintain a prudent level of risk and to provide adequate liquidity for benefit payments. The Company generally evaluates and rebalances the pension plan assets, as appropriate, to

83

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2014

ensure that allocations are consistent with target allocation ranges. The current targetweighted average targeted allocation for U.S. pension plan assets is as follows: equity securities of 50% to 80%, fixed income securities of 25% to 35% and other, primarily consisting of cash equivalents to meet near term expected benefit payments and expenses, of up to 7%. At September 30, 2014,2016, U.S. pension plan asset allocations for the abovethese categories were 69%62%, 29%34% and 2%4%, respectively, which were within target allocation ranges.
The weighted average targeted allocation for non-U.S. pension plans is as follows: equity securities of 40%, fixed income securities of 20% and other of 40%, consisting of cash, multi-asset funds, and property. At September 30, 2016, non-U.S. pension plan asset allocations for these categories were 28%, 22% and 50%, respectively. The actual allocated percentage to other category exceeding the target is attributed to the $102 million cash contribution made in September 2016.

93

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2016

The following table sets forth by level, within the fair value hierarchy, the pension plan’s investments at fair value as of September 30, 20142016 and 20132015, including the impact of unsettled transactions:transactions that were not settled at the end of September:
U.S. Plans
 Fair Value Measurements at September 30,Fair Value Measurements at September 30,
 Level 1 Level 2 Level 3 TotalLevel 1 Level 2 Level 3 Total
 2014 2013 2014 2013 2014 2013 2014 20132016 2015 2016 2015 2016 2015 2016 2015
 (in millions)(in millions)
Cash equivalentsCash equivalents$22
 $26
         $22
 $26
$39
 $11
         $39
 $11
Corporate debt securitiesCorporate debt securities    $144
 $106
     144
 106
    $185
 $169
     185
 169
Debt securities of U.S. Treasury and federal agencies    159
 149
     159
 149
U.S. government-sponsored debt securities    30
 66
     30
 66
U.S. Treasury securities100
 74
         100
 74
Asset-backed securitiesAsset-backed securities        $25
 $23
 25
 23
        $51
 $31
 51
 31
Equity securitiesEquity securities767
 751
         767
 751
672
 671
         672
 671
TotalTotal$789
 $777
 $303
 $255
 $25
 $23
 $1,117
 $1,055
$811
 $756
 $215
 $235
 $51
 $31
 $1,077
 $1,022
 Non-U.S. Plans
 Fair Value Measurements at September 30, 2016
 Level 1 Level 2 Level 3 Total
 (in millions)
Cash equivalents$105
     $105
Corporate debt securities  $39
   39
U.K. Treasury securities52
     52
Asset-backed securities    $29
 29
Equity securities116
     116
Multi-asset securities (1)
  74
   74
Total$273
 $113
 $29
 $415
(1)
Multi-asset securities represents pension plan assets that are invested in funds comprised of broad ranges of assets.
Level 1 assets. Cash equivalents (money market funds)funds, time deposits and treasury bills), U.S. and U.K. Treasury securities and equity securities are classified as Level 1 within the fair value hierarchy, as fair value is based on quoted prices in active markets.
Level 2 assets. The fair values of U.S. government-sponsored, and corporate debt and multi-asset securities are based on quoted prices in active markets for similar assets as provided by third-party pricing vendors. This pricing data is reviewed internally for reasonableness through comparisons with benchmark quotes from independent third-party sources. Based on this review, the valuation is confirmed or revised accordingly.
Level 3 assets. Asset-backed securities are bonds that are backed by various types of assets and primarily consist of mortgage-backed securities. Asset-backed securities are classified as Level 3 due to a lack of observable inputs in measuring fair value.
There were no transfers between Level 1 and Level 2 assets during fiscal 20142016 or 20132015. A separate roll-forward of Level 3 plan assets measured at fair value is not presented because activities during fiscal 20142016 and 20132015 were immaterial.

8494

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 20142016

Cash Flows
U.S. Plans Non-U.S. Plans
Pension
Benefits
 
Other
Postretirement
Benefits
Pension
Benefits
 
Other
Postretirement
Benefits
  Pension Benefits
Actual employer contributions(in millions)(in millions)
2014$10
 $4
2013$
 $4
2016$1
 $3
 $102
2015$16
 $3
 $
Expected employer contributions        
2015$7
 $3
2017$9
 $3
 $6
Expected benefit payments        
2015$123
 $3
2016$124
 $3
2017$115
 $3
$165
 $3
 $4
2018$108
 $3
$88
 $3
 $4
2019$103
 $3
$85
 $2
 $5
2020-2024$437
 $6
2020$84
 $2
 $5
2021$81
 $2
 $5
2022-2026$350
 $2
 $27
Other Benefits
The Company sponsors a defined contribution plan, or 401(k) plan, that covers substantially all of its employees residing in the United States. Personnel costs included $4655 million, $44$49 million and $3746 million in fiscal 20142016, 20132015 and 20122014, respectively, for expenses attributable to the Company’s employees under the 401(k) plan. The Company’s contributions to this 401(k) plan are funded on a current basis, and the related expenses are recognized in the period that the payroll expenses are incurred.
Note 11—Settlement Guarantee Management
The Company indemnifies its financial institution clients for settlement losses suffered due to failure of any other client to fund its settlement obligations in accordance with Visa's operating regulations.the Visa Rules. This indemnification creates settlement risk for the Company due to the difference in timing between the date of a payment transaction and the date of subsequent settlement. Settlement at risk, or exposure, is estimated based on the sum of the following inputs: (1) average daily volumes during the quarter multiplied by the estimated number of days to settle plus a safety margin; (2) four months of rolling average chargebacks volume; and (3) the total balance for outstanding Visa Travelers Cheques.
The Company maintains and regularly reviews global settlement risk policies and procedures to manage settlement exposure, which may require clients to post collateral if certain credit standards are not met.
The Company's settlement exposure is limited to the amount of unsettled Visa payment transactions at any point in time. The Company's estimated maximum settlement exposure increasedwas $67.8 billion for the period ended September 30, 2016, including Visa Europe, compared to approximately $56.943.5 billion for the period ended September 30, 2015, which excludes Visa Europe. The increase in the Company's estimated maximum settlement exposure for the period ended September 30, 2016 is due to the Visa Europe acquisition. Of these amounts, $2.9 billion and $2.2 billion at September 30, 2014, compared to $53.8 billion at September 30, 2013, as a result of continued growth in the Company's business. Of these amounts, $3.2 billion2016 and $3.0 billion at September 30, 2014 and 20132015, respectively, were covered by collateral. The total available collateral balances presented below were greater than the settlement exposure covered by customer collateral held due to instances in which the available collateral exceeded the total settlement exposure for certain financial institutions at each date presented.

8595

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 20142016

The Company maintained collateral as follows:
September 30,
2014
 September 30,
2013
September 30,
2016
 September 30,
2015
(in millions)(in millions)
Cash equivalents$961
 $866
$1,295
 $1,023
Pledged securities at market value148
 256
170
 154
Letters of credit1,242
 1,191
1,311
 1,178
Guarantees1,554
 1,411
1,418
 971
Total$3,905
 $3,724
$4,194
 $3,326
 
The balances above included collateral held by Visa Europe as follows:
 September 30,
2016
 (in millions)
Cash equivalents(1)
$294
Pledged securities at market value
Letters of credit144
Guarantees375
Total$813
(1)
Cash collateral held by Visa Europe is not included on the Company's consolidated balance sheet as its clients retain beneficial ownership and the cash is only accessible to the Company in the event of default by the client on its settlement obligations.
Cash equivalents collateral, excluding cash collateral held by Visa Europe, is reflected in customer collateral on the consolidated balance sheets as it is held in escrow in the Company's name. All other collateral is excluded from the consolidated balance sheets. Pledged securities are held by third parties in trust for the Company and clients. Letters of credit are provided primarily by client financial institutions to serve as irrevocable guarantees of payment. Guarantees are provided primarily by parent financial institutions to secure the obligations of their subsidiaries. The Company routinely evaluates the financial viability of institutions providing the guarantees.
The fair value of the settlement risk guarantee is estimated using a proprietary model which considers statistically derived loss factors based on historical experience, estimated settlement exposures at period end and a standardized grading process for clients (using, where available, third-party estimates of the probability of customer failure). Historically, the Company experienced minimumminimal losses, which has contributed to an estimated probability-weighted value of the guarantee of approximately $2 million and $1 million at September 30, 20142016 and 20132015, respectively. These amounts were reflected in accrued liabilities on the consolidated balance sheets.
Note 12—Derivative and Non-derivative Financial Instruments
Derivative Financial Instruments
Designated derivative financial instrument hedges. The Company maintains a rolling cash flow hedge program with the objective of reducing foreign currency exchange rate risk from forecasted net exposures of revenues and expenses derived from and payments made in non-functional currencies during the following twelve months. The aggregate notional amountsamount of the Company's derivative contracts outstanding in its hedge program were $1.2was $1.6 billion and $1.1 billion at September 30, 20142016 and $1.2 billion2013at, respectively.September 30, 2015. The increase in the aggregate notional amounts of the Company's derivative contracts includes the addition of $189 million notional of derivative contracts entered into for Visa Europe after the Closing. As of September 30, 20142016, the Company’s cash flow hedges in an asset position totaled $39$17 million and were classified in prepaid expenses and other current assets on the consolidated balance sheet, while cash flow hedges in a liability position totaled $6$78 million and were classified in accrued liabilities on the consolidated balance sheet. These amounts are subject to master netting agreements, which provide the Company with a legal right to net settle multiple payable and receivable positions with the same counterparty, in a

96

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2016

single currency through a single payment. However, the Company presents fair values on a gross basis on the consolidated balance sheets. See Note 1—Summary of Significant Accounting Policies.
To qualify for cash flow hedge accounting treatment, the Company formally documents, at inception of the hedge, all relationships between the hedging transactions and the hedged items, as well as the Company's risk management objective and strategy for undertaking various hedge transactions. The Company also formally assesses whether the derivatives that are used in hedging transactions are highly effective in offsetting changes in the cash flows of the hedged items and whether those derivatives may be expected to remain highly effective in future periods.
The Company uses regression analysis to assess hedge effectiveness prospectively and retrospectively. The effectiveness tests are performed on the foreign exchange forward contracts based on changes in the spot rate of the derivative instrument compared to changes in the spot rate of the forecasted hedged transaction. Forward points are excluded for effectiveness testing and measurement purposes. The excluded forward points are reported in earnings. For fiscal 20142016, 20132015 and 20122014, the amounts by which earnings were reduced relating to excluded forward points were $30 million, $27 million, $1429 million and $1627 million, respectively.
The effective portion of changes in the fair value of derivative contracts is recorded as a component of accumulated other comprehensive income or loss on the consolidated balance sheets. When the forecasted

86

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2014

transaction occurs and is recognized in earnings, the amount in accumulated other comprehensive income or loss related to that hedge is reclassified to operating revenue or expense. The Company expects to reclassify $41$58 million of pre-tax losses to earnings during fiscal 2015.2017.
Non-designated derivative financial instrument hedges. The Company entered into currency forward contracts during the second and third quarters of fiscal 2016 to mitigate a portion of the foreign currency exchange rate risk associated with the upfront cash consideration paid in the Visa Europe acquisition with additional offsetting currency forward contracts entered into subsequently to eliminate its risk-mitigation positions. All contracts matured during the third and fourth quarters of fiscal 2016. As these contracts were not designated in hedging relationships, related gains and losses were recorded directly in earnings as part of non-operating income in the consolidated financial statements. The Company recorded net gains of $74 million related to these contracts in fiscal 2016.
Subsequent to the acquisition of Visa Europe, the Company entered into currency forward contracts to offset Visa Europe hedges outstanding at the date of the acquisition that did not qualify for cash flow hedge accounting treatment in accordance with U.S. GAAP or the Company’s accounting policy. The fair values of both the original currency forward contracts and the offsetting hedges are classified in prepaid expenses and other current assets, non-current other assets, accrued liabilities and non-current other liabilities on the consolidated balance sheet.
The Company utilizes foreign exchange derivative contracts to hedge against foreign currency exchange rate fluctuations related to certain monetary assets and liabilities denominated in foreign currency held by Visa Europe. As of September 30, 2016, the aggregate notional amount of these balance sheet hedges was $1.1 billion. The Company did not have any balance sheet hedges outstanding at September 30, 2015. Gains and losses on the derivative contracts partially offset gains and losses on the hedged monetary assets and liabilities denominated in foreign currency. These amounts are recorded in general and administrative in the Company's consolidated statement of operations as these instruments are not designated for hedge accounting.
Credit and market risks. The Company's derivative financial instruments are subject to both credit and market risk. The Company monitors the credit-worthiness of the financial institutions that are counterparties to its derivative financial instruments and does not consider the risks of counterparty nonperformance to be significant. The Company mitigates this risk by entering into master netting agreements, whichand except for derivative instruments entered into by Visa Europe, such agreements require each party to post collateral against its net liability position with the respective counterparty. As of September 30, 20142016, the Company has received collateral of $29$8 million from counterparties, which is included in accrued liabilities onin the consolidated balance sheet, and posted collateral of $54 million, which is included in other assets in the consolidated balance sheet. Notwithstanding the Company’s efforts to manage foreign exchange risk, there can be no absolute assurance that its hedging activities will adequately protect against the risks associated with foreign currency fluctuations. Credit and market risks related to derivative instruments were not considered significant at September 30, 20142016.

97

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2016

Additional disclosures that demonstrate how derivative instruments and related hedged items affect an entity's financial position, financial performance and cash flows have not been presented because the impact of derivative instruments is immaterial to the overall consolidated financial statements.
Non-derivative Financial Instrument Designated as a Net Investment Hedge
The Company designated the euro-denominated deferred cash consideration liability of $1.2 billion (see Note 2—Acquisition of Visa Europe), a non-derivative financial instrument, as a hedge against a portion of the foreign currency exchange rate exposure of the Company's euro-denominated net investment of $18.8 billion in Visa Europe. Changes in the value of the deferred cash consideration liability, attributable to the change in exchange rates at the end of each reporting period, partially offset the foreign currency translation of the Company's net investment recorded in accumulated other comprehensive income in the Company's consolidated balance sheet. Changes in the euro exchange rate against the U.S. dollar from the acquisition date of June 21, 2016 to the balance sheet date of September 30, 2016 resulted in net foreign currency translation adjustments of $218 million.
Note 13—Enterprise-wide Disclosures and Concentration of Business
The Company’s long-lived net property, equipment and technology assets are classified by major geographic areas as follows:
September 30,
2014
 September 30,
2013
September 30,
2016
 September 30,
2015
(in millions)(in millions)
United States$1,798
 $1,621
$1,827
 $1,806
International94
 111
323
 82
Total$1,892
 $1,732
$2,150
 $1,888
 
Revenue by geographic market is primarily based on the location of the issuing financial institution. Revenues earned in the United States were approximately 54%52% of totalnet operating revenues in fiscal 2016, 2014 and 2013, and 55%53% in fiscal 2015and 54%in fiscal 20122014. No individual country, other than the United States, generated more than 10% of totalnet operating revenues in these years.
A significant portion of Visa’s operating revenues is concentrated among its largest clients. Loss of business from any of these clients could have an adverse effect on the Company. The Company did not have any customer that generated greater than 10% of its net operating revenues in fiscal 20142016, 20132015 or 20122014.
Note 14—Stockholders' Equity
Visa Europe acquisition. In connection with the Visa Europe acquisition, three new series of preferred stock of the Company were created. Upon issuance, all of the preferred stock participate on an as-converted basis in regular quarterly cash dividends declared on the Company's class A common stock. Additionally, Visa Europe holds shares of Visa Inc.'s class C common stock, which were treated as treasury stock in purchase accounting. See Note 2—Acquisition of Visa Europe.
Class A common stock split. In January 2015, Visa’s board of directors declared a four-for-one split of its class A common stock. Each class A common stockholder as of the record date received a dividend of three additional shares for every share held as of the record date. Holders of class B and C common stock did not receive a stock dividend. Instead, the conversion rate for class B common stock increased to 1.6483 shares of class A common stock per share of class B common stock, and the conversion rate for class C common stock increased to 4.0 shares of class A common stock per share of class C common stock. Immediately following the split, the class A, B and C stockholders retained the same relative ownership percentages that they had prior to the stock split. All per share amounts and number of shares outstanding in these consolidated financial statements and accompanying notes are presented on a post-split basis. As a result of the stock split, all historical per share data and number of shares outstanding presented have been retroactively adjusted.

98

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2016

As-converted class A common stock. The U.K.&I and Europe preferred stock, issued in the Visa Europe acquisition, is convertible upon certain conditions into shares of class A common stock or class A equivalent preferred stock, at an initial conversion rate of 13.952 shares of class A common stock for each share of U.K.&I preferred stock and Europe preferred stock. The conversion rates may be reduced from time to time to offset certain liabilities. See Note 2—Acquisition of Visa Europe and Note 3—U.S. and Europe Retrospective Responsibility Plans.
The number of shares of each series and class and the number of shares of class A common stock on an as-converted basis at September 30, 20142016, are as follows:
(in millions, except conversion rate)
Shares
Outstanding
 
Conversion Rate Into Class A
Common Stock
 
As-converted Class A Common
Stock (1)
Shares
Outstanding
 Conversion Rate Into Class A Common Stock 
As-converted Class A Common Stock (1)
Class A common stock495  495
U.K.&I preferred stock2
 13.9520
 35
Europe preferred stock3
 13.9520
 44
Class A common stock (2)
1,871
 
 1,871
Class B common stock245 0.4121 101245
 1.6483
(3) 
405
Class C common stock22 1.0000 2217
 4.0000
 67
Total 618    2,422
(1) 
Figures in the table may not recalculate exactly due to rounding. As-converted class A common stock is calculated based on unrounded numbers.

87

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2014

(2)
Class A common stock shares outstanding reflect repurchases settled on or before September 30, 2016. The Company repurchased an additional 1 million shares at the end of September, which did not settle until October 2016.
(3)
The class B to class A common stock conversion rate is presented on a rounded basis. Conversion calculations for dividend payments are based on a conversion rate rounded to the tenth decimal.
Reduction in as-converted shares.Common stock repurchases. During fiscal 2014, total as-converted class A common stock was reduced by 22 million shares, at an average price of $209.15 per share, using $4.6 billion of operating cash on hand. Of the $4.6 billion, $4.1 billion was used to repurchase class A common stock in the open market. In addition, the Company deposited $450 million of operating cash into the litigation escrow account previously established under the retrospective responsibility plan. The deposit has the same economic effect on earnings per share as repurchasing the Company's class A common stock, because it reduces the class B conversion rate and consequently the as-converted class A common stock share count. See Note 3—Retrospective Responsibility Plan.
The following table presents share repurchases in the open market during the following fiscal years:
(in millions, except per share data)(in millions, except per share data)2014 2013(in millions, except per share data)
2016 (1)
 2015
Shares repurchased in the open market (1)(2)
Shares repurchased in the open market (1)(2)
20
 33
Shares repurchased in the open market (1)(2)
91
 44
Average repurchase price per share (2)(3)
Average repurchase price per share (2)(3)
$208.50
 $161.94
Average repurchase price per share (2)(3)
$77.05
 $65.98
Total costTotal cost$4,118
 $5,365
Total cost$6,987
 $2,910
(1)
Shares repurchased in the open market reflect repurchases settled on or before September 30, 2016. The Company repurchased an additional 1 million shares for $120 million at the end of September, which did not settle until October 2016.
(2) 
All shares repurchased in the open market have been retired and constitute authorized but unissued shares.
(2)(3) 
Figures in the table may not recalculate exactly due to rounding. Average repurchase price per share is calculated based on unrounded numbers.
The stock repurchases and litigation escrow deposit discussed above reduced the funds from the $5.0 billion share repurchase program authorized by the Company's board of directors authorized share repurchase programs in October 2013.2015 and July 2016 at $5.0 billion each. As of September 30, 2014,2016, the programprograms had remaining authorized funds of $682 million.$5.8 billion. All share repurchase programs authorized prior to October 20132015 have been completed. In October 2014,
Visa Europe held approximately 550,000 shares of the Company's board of directors authorized an additional $5.0 billion share repurchase program.
Underclass C common stock valued at $170 million at the termsClosing, which was recorded as treasury stock at the time of the retrospective responsibility plan, when the Company makes a deposit into the litigation escrow account, the shares of class B common stock are subject to dilution through an adjustment to the conversion rate of the shares of class B common stock to shares of class A common stock.acquisition.
The following table presents as-converted class B common stock after deposits into the litigation escrow account in fiscal 2014. There were no deposits into the litigation escrow account in fiscal 2013.
 Fiscal 2014
(in millions, except per share and conversion rate data)September 2014
Deposits under the retrospective responsibility plan$450
Effective price per share(1)
$215.33
Reduction in equivalent number of shares of class A common stock2
Conversion rate of class B common stock to class A common stock after deposits0.4121
As-converted class B common stock after deposits101
(1)
Effective price per share calculated using the volume-weighted average price of the Company's class A common stock over a pricing period in accordance with the Company's current certificate of incorporation.
Class B common stock. The class B common stock is not convertible or transferable until the date on which all of the U.S. covered litigation has been finally resolved. This transfer restriction is subject to limited exceptions, including transfers to other holders of class B common stock. After termination of the restrictions, the class B common stock will be convertible into class A common stock if transferred to a person that was not a Visa Member (as defined in the current certificate of incorporation) or similar person or an affiliate of a Visa Member or similar

99

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2016

person. Upon such transfer, each share of class B common stock will automatically convert into a number of shares of class A common stock based upon the applicable conversion rate in effect at the time of such transfer.
Adjustment of the conversion rate occurs upon: (i) the completion of any follow-on offering of class A common stock completed to increase the size of the U.S. litigation escrow account (or any cash deposit by the Company in lieu thereof) resulting in a further corresponding decrease in the conversion rate; or (ii) the final resolution of the

88

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2014

U.S. covered litigation and the release of funds remaining on deposit in the U.S. litigation escrow account to the Company resulting in a corresponding increase in the conversion rate. There were no deposits into the U.S. litigation escrow account in fiscal 2016 or 2015. See Note 3—U.S. and Europe Retrospective Responsibility Plans.
Class C common stock. As of September 30, 20142016, all of the shares of class C common stock have been released from transfer restrictions, andrestrictions. A total of 129134 million shares have been converted from class C to class A common stock upon their sale into the public market.market and approximately 550,000 shares held by Visa Europe were recorded as treasury stock at the time of the acquisition.
Preferred stock. Preferred stock may be issued as redeemable or non-redeemable, and it has preference over any class of common stock with respect to the payment of dividends and distribution of the Company’s assets in the event of a liquidation or dissolution. The Company had 5 million shares of U.K.&I and Europe preferred stock outstanding at the end of fiscal 2016 and no shares of preferred stock outstanding during and at the end of fiscal 2015. The shares of U.K.&I and Europe preferred stock are subject to restrictions on transfer and may become convertible in stages based on developments in the VE territory covered litigation. See 2014 and 2013.Note 2—Acquisition of Visa Europe.
Voting rights.Holders The holders of the U.K.&I and Europe preferred stock have no right to vote on any matters, except for certain defined matters, including, in specified circumstances, any consolidation, merger, combination or similar transaction of the Company in which the preferred stockholders would either (i) receive shares of common stock or other equity securities of the Company with preferences, rights and privileges that are not substantially identical to the preferences, rights and privileges of the applicable series of preferred stock or (ii) receive securities, cash or other property that is different from what our class A common stockholders would receive. With respect to these limited matters on which the holders of preferred stock may vote, approval by the preferred stockholders requires the affirmative vote of the outstanding voting power of each such series of preferred stock, each such series voting as a single class. In either case, the U.K.&I and Europe preferred stockholders are entitled to cast a number of votes equal to the number of shares held by each such holder.
Class A common stockholders have the right to vote on all matters on which stockholders generally are entitled to vote. Holders of classesClass B and C common stockstockholders have no right to vote on any matters, except for certain defined matters, including any consolidation, merger, combination or(i) any decision to exit the core payments business, in which case the holders of classesclass B and C common stockstockholders will vote together with the class A common stockholders in a single class, and (ii) in specified circumstances, any consolidation, merger, combination or similar transaction of the Company, in which case the class B and C common stockholders will vote together as a single class. In either case, the class B and C common stockholders are entitled to cast a number of votes equal to the number of shares of classesclass B or C common stock held multiplied by the applicable conversion rate in effect on the record date. Holders of the Company's common stock have no right to vote on any amendment to the current certificate of incorporation that relates solely to any series of preferred stock.
Dividends declared. The Company declared and paid $1.01.4 billion in dividends in fiscal 20142016 at a quarterly rate of $0.400.14 per share. In October 20142016, the Company’s board of directors declared a quarterly cash dividend of $0.480.165 per share of class A common stock (determined in the case of class B and class C common stock and U.K.&I and Europe preferred stock on an as-converted basis), which will be paid on December 2, 20146, 2016, to all holders of record of the Company’s classes A, Bcommon and C commonpreferred stock as of November 14, 201418, 2016.
Note 15—Earnings Per Share
The following table presentsBasic earnings per share for fiscalis computed by dividing net income available to each class by the weighted-average number of shares of common stock outstanding and participating securities during the period. Net income is allocated to each class of common stock and participating securities based on its proportional ownership on an as-converted basis. The weighted-average number of shares of each class of common stock outstanding reflects changes in ownership over the periods presented. See 2014Note 14—Stockholders' Equity.(1)

 Basic Earnings Per Share  Diluted Earnings Per Share
 (in millions, except per share data)
 
Income
Allocation
(A) (2)
 
Weighted-
Average
Shares
Outstanding (B)
 
Earnings per
Share =
(A)/(B)
  
Income
Allocation
(A) (2)
 
Weighted-
Average
Shares
Outstanding (B)
 
Earnings per
Share =
(A)/(B)
Class A common stock$4,307
 498
 $8.65
  $5,438
 631
(3) 
$8.62
Class B common stock892
 245
 $3.63
  $890
 245
 $3.62
Class C common stock222
 26
 $8.65
  $221
 26
 $8.62
Participating securities(4)
17
 Not presented
 Not presented
  $16
 Not presented
 Not presented
Net income attributable to Visa Inc.$5,438
           
The following table presents earnings per share for fiscal 2013.(1)
 Basic Earnings Per Share  Diluted Earnings Per Share
 (in millions, except per share data)
 
Income
Allocation
(A) (2)
 
Weighted-
Average
Shares
Outstanding (B)
 
Earnings per
Share =
(A)/(B)
  
Income
Allocation
(A) (2)
 
Weighted-
Average
Shares
Outstanding (B)
 
Earnings per
Share =
(A)/(B)
Class A common stock$3,959
 520
 $7.61
  $4,980
 656
(3) 
$7.59
Class B common stock786
 245
 $3.20
  $784
 245
 $3.19
Class C common stock216
 28
 $7.61
  $215
 28
 $7.59
Participating securities(4)
19
 Not presented
 Not presented
  $19
 Not presented
 Not presented
Net income attributable to Visa Inc.$4,980
           

89100

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 20142016

Diluted earnings per share is computed by dividing net income available by the weighted-average number of shares of common stock outstanding, participating securities and, if dilutive, potential class A common stock equivalent shares outstanding during the period. Dilutive class A common stock equivalents may consist of: (1) shares of class A common stock issuable upon the conversion of U.K.&I and Europe preferred stock and class B and C common stock based on the conversion rates in effect through the period, and (2) incremental shares of class A common stock calculated by applying the treasury stock method to the assumed exercise of employee stock options, the assumed purchase of stock under the Employee Stock Purchase Plan and the assumed vesting of unearned performance shares.
The following table presents earnings per share for fiscal 20122016.(1) 
Basic Earnings Per Share Diluted Earnings Per ShareBasic Earnings Per Share Diluted Earnings Per Share
(in millions, except per share data)(in millions, except per share data)
Income
Allocation
(A) (2)
 
Weighted-
Average
Shares
Outstanding (B)
 
Earnings per
Share =
(A)/(B)
  
Income
Allocation
(A) (2)
 
Weighted-
Average
Shares
Outstanding (B)
 
Earnings per
Share =
(A)/(B)
Income
Allocation
(A) (2)
 
Weighted-
Average
Shares
Outstanding (B)
 
Earnings per
Share =
(A)/(B)
  
Income
Allocation
(A) (2)
 
Weighted-
Average
Shares
Outstanding (B)
 
Earnings per
Share =
(A)/(B)
Class A common stock$1,664
 524
 $3.17
  $2,144
 678
(3) 
$3.16
$4,738
 1,906
 $2.49
  $5,991
 2,414
(3) 
$2.48
Class B common stock343
 245
 $1.40
  $341
 245
 $1.39
1,006
 245
 $4.10
  $1,004
 245
 $4.09
Class C common stock130
 41
 $3.17
  $129
 41
 $3.16
185
 19
 $9.94
  $185
 19
 $9.93
Participating securities(4)
7
 Not presented
 Not presented
  $7
 Not presented
 Not presented
62
 Not presented
 Not presented
  $61
 Not presented
 Not presented
Net income attributable to Visa Inc.$2,144
           
Net income$5,991
           
The following table presents earnings per share for fiscal 2015.(1)
 Basic Earnings Per Share  Diluted Earnings Per Share
 (in millions, except per share data)
 
Income
Allocation
(A) (2)
 
Weighted-
Average
Shares
Outstanding (B)
 
Earnings per
Share =
(A)/(B)
  
Income
Allocation
(A) (2)
 
Weighted-
Average
Shares
Outstanding (B)
 
Earnings per
Share =
(A)/(B)
Class A common stock$5,044
 1,954
 $2.58
  $6,328
 2,457
(3) 
$2.58
Class B common stock1,045
 245
 $4.26
  $1,042
 245
 $4.25
Class C common stock224
 22
 $10.33
  $223
 22
 $10.30
Participating securities(4)
15
 Not presented
 Not presented
  $15
 Not presented
 Not presented
Net income$6,328
           
The following table presents earnings per share for fiscal 2014.(1)
 Basic Earnings Per Share  Diluted Earnings Per Share
 (in millions, except per share data)
 
Income
Allocation
(A) (2)
 
Weighted-
Average
Shares
Outstanding (B)
 
Earnings per
Share =
(A)/(B)
  
Income
Allocation
(A) (2)
 
Weighted-
Average
Shares
Outstanding (B)
 
Earnings per
Share =
(A)/(B)
Class A common stock$4,307
 1,993
 $2.16
  $5,438
 2,523
(3) 
$2.16
Class B common stock892
 245
 $3.63
  $890
 245
 $3.62
Class C common stock222
 26
 $8.65
  $221
 26
 $8.62
Participating securities(4)
17
 Not presented
 Not presented
  $16
 Not presented
 Not presented
Net income$5,438
           
(1)
Figures in the table may not recalculate exactly due to rounding. Earnings per share is calculated based on unrounded numbers. The number of shares and per share amounts for the prior periods presented have been retroactively adjusted to reflect the four-for-one stock split effected in the fiscal second quarter of 2015. See Note 14—Stockholders' Equity.
(2)
Net income attributable to Visa Inc. is allocated based on proportional ownership on an as-converted basis. The weighted-average numbersnumber of shares of as-converted class B common stock used in the income allocation were103 million for fiscal 2014 and 2013, and 108 millionfor fiscal 2012.

101

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2016

405 million for fiscal 2016 and 2015 and 413 million for fiscal 2014. The weighted-average number of shares of as-converted class C common stock used in the income allocation was 75 million, 87 million and 103 million for fiscal 2016, 2015 and 2014, respectively.
(3)
Weighted-average diluted shares outstanding are calculated on an as-converted basis, and include incremental common stock equivalents, as calculated under the treasury stock method. The computation includes 25 million, 6 million and 7 million common stock equivalents for fiscal 2014and 2013, and 3 million for fiscal 20122016,2015 and 2014, respectively, because their effect would have been dilutive. The computation excludes less than 12 million of common stock equivalents for fiscal 2014, 20132016, 2015 and 20122014 because their effect would have been anti-dilutive.
(4)
Participating securities areinclude preferred stock outstanding and unvested share-based payment awards that contain non-forfeitable rights to dividends or dividend equivalents, such as the Company's U.K.&I and Europe preferred stock, restricted stock awards, restricted stock units and earned performance-based shares. U.K.&I and Europe preferred stock were issued as part of the purchase price consideration in connection with the Visa Europe acquisition and are convertible into a number of shares of class A common stock or class A equivalent preferred stock upon certain conditions. Participating securities' income is allocated based on the weighted-average number of shares of as-converted stock. See Note 2—Acquisition of Visa Europe and Note 14—Stockholders' Equity.
Note 16—Share-based Compensation
2007 Equity Incentive Compensation Plan
The Company’s 2007 Equity Incentive Compensation Plan, or the EIP, authorizes the compensation committee of the board of directors to grant non-qualified stock options ("options"), restricted stock awards ("RSAs"), restricted stock units ("RSUs") and performance-based shares to its employees and non-employee directors, for up to 59236 million shares of class A common stock. Shares available for award may be either authorized and unissued or previously issued shares subsequently acquired by the Company. The EIP will continue to be in effect until all of the common stock available under the EIP is delivered and all restrictions on those shares have lapsed, unless the EIP is terminated earlier by the Company’s board of directors. NoIn January 2016, the Company's board of directors approved an amendment of the EIP effective February 3, 2016, such that awards may be granted under the plan on or after 10 years from its effective date.until January 31, 2022.
Share-based compensation cost is recorded net of estimated forfeitures on a straight-line basis for awards with service conditions only, and on a graded-vesting basis for awards with service, performance and market conditions. The Company’s estimated forfeiture rate is based on an evaluation of historical, actual and trended forfeiture data. For fiscal 20142016, 20132015, and 20122014, the Company recorded share-based compensation cost related to the EIP of $172$211 million, $179$184 million and $147$172 million, respectively, in personnel on its consolidated statements of operations. The related tax benefits were $62 million, $54 million and $51 million for fiscal 2016, 2015 and 2014, respectively. The amount of capitalized share-based compensation cost was immaterial during fiscal 20142016, 20132015 and 20122014.
All per share amounts and number of shares outstanding presented below reflect the four-for-one stock split that was effected in the second quarter of fiscal 2015. See Note 14—Stockholders' Equity.
Options
Options issued under the EIP expire 10 years from the date of grant and primarily vest ratably over 3 years from the date of grant, subject to earlier vesting in full under certain conditions.

90

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2014

During fiscal 2014, 20132016, 2015 and 2012,2014, the fair value of each stock option was estimated on the date of grant using a Black-Scholes option pricing model with the following weighted-average assumptions:

102

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2016

 2014 2013 2012 2016 2015 2014
Expected term (in years)(1)
 4.80
 6.08
 6.02
 4.35
 4.55
 4.80
Risk-free rate of return(2)
 1.3% 0.8% 1.2% 1.5% 1.5% 1.3%
Expected volatility(3)
 25.2% 29.3% 34.9% 21.7% 22.0% 25.2%
Expected dividend yield(4)
 0.8% 0.9% 0.9% 0.7% 0.8% 0.8%
Fair value per option granted $44.11
 $39.03
 $29.65
 $15.01
 $12.04
 $11.03
(1) 
Beginning in fiscal 2014,This assumption is based on the Company's historical option exercises and those of a set of peer companies that management believes is generally comparable to Visa. The Company's data is weighted based on the number of years between the measurement date and Visa's initial public offering as a percentage of the options' contractual term. The relative weighting placed on Visa's data and peer data in fiscal 20142016 was approximately 77% and 23%, respectively, 67% and 33% in fiscal 2015, respectively, and 58% and 42%, in fiscal 2014, respectively. In fiscal 2013 and 2012, assumption was fully based on peer companies' data.
(2) 
Based upon the zero coupon U.S. treasury bond rate over the expected term of the awards.
(3) 
Based on the Company’s implied and historical volatility. In fiscal 2013 and 2012, historical volatility was a blend of Visa's historical volatility and those of comparable peer companies. The relative weighting between Visa historical volatility and the historical volatility of the peer companies was based on the percentage of years Visa stock price information is available since its initial public offering compared to the expected term. The expected volatilities ranged from 22%20% to 26%23% in fiscal 2014.
2016, 21% to 23% in fiscal 2015, and 22% to 26% in fiscal 2014.
(4) 
Based on the Company’s annual dividend rate on the date of grant.
The following table summarizes the Company’s option activity for fiscal 20142016:
 Options 
Weighted-
Average
Exercise Price
Per Share
 
Weighted-
Average
Remaining
Contractual
Term
(in years)
 
Aggregate
Intrinsic
Value (1)
(in millions)
Outstanding at October 1, 20133,917,206
 $72.21
    
Granted435,025
 $201.37
    
Forfeited(116,261) $150.56
    
Exercised(1,323,544) $68.45
    
Outstanding at September 30, 20142,912,426
 $90.08
 5.4 $359
Options exercisable at September 30, 20142,181,759
 $63.03
 4.3 $328
Options exercisable and expected to vest at September 30, 2014(2)
2,832,053
 $87.79
 5.3 $356
 Options 
Weighted-
Average
Exercise Price
Per Share
 
Weighted-
Average
Remaining
Contractual
Term
(in years)
 
Aggregate
Intrinsic
Value (1)
(in millions)
Outstanding at October 1, 20159,677,717
 $28.07
    
Granted1,438,048
 $79.98
    
Forfeited(463,378) $21.76
    
Exercised(1,775,903) $20.00
    
Outstanding at September 30, 20168,876,484
 $38.42
 5.2 $393
Options exercisable at September 30, 20166,204,589
 $24.87
 3.8 $359
Options exercisable and expected to vest at September 30, 2016(2)
8,582,576
 $37.35
 5.1 $389
(1) 
Calculated using the closing stock price on the last trading day of fiscal 20142016 of $213.37,$82.70, less the option exercise price, multiplied by the number of instruments.
(2) 
Applies a forfeiture rate to unvested options outstanding at September 30, 20142016 to estimate the numberoptions expected to vest in the future.
For the options exercised during fiscal 20142016, 20132015 and 20122014, the total intrinsic value was $187103 million, $176134 million and $247187 million, respectively, and the tax benefit realized was $6535 million, $5986 million and $8665 million, respectively. As of September 30, 20142016, there was $1719 million of total unrecognized compensation cost related to unvested options, which is expected to be recognized over a weighted-average period of approximately 1.4 years.
Restricted Stock Awards and Restricted Stock Units
RSAs and RSUs issued under the EIP primarily vest ratably over 3 years from the date of grant, subject to earlier vesting in full under certain conditions.

91

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2014

Upon vesting, the RSAs are settled in class A common stock on a one-for-one basis. During the vesting period, RSA award recipients are eligible to receive dividends and participate in the same voting rights as those granted to the holders of the underlying class A common stock. Upon vesting, RSUs can be settled in class A common stock on a one-for-one basis or in cash, or a combination thereof, at the Company’s option. The Company does not currently intend to settle any RSUs in cash. During the vesting period, RSU award recipients are eligible to

103

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2016

receive dividend equivalents, but do not participate in the voting rights granted to the holders of the underlying class A common stock. The company discontinued granting RSAs in fiscal 2016 but will continue to grant RSUs under the EIP.
The fair value and compensation cost before estimated forfeitures for RSAs and RSUs is calculated using the closing price of class A common stock on the date of grant. The weighted-average grant-date fair value of RSAs granted during fiscal 2014, 20132015 and 20122014 was $199.91, $147.1863.71 and $96.3949.98, respectively. No RSAs were granted during fiscal 2016. The weighted-average grant-date fair value of RSUs granted during fiscal 20142016, 20132015 and 20122014 was $197.7679.77, $146.1862.88 and $96.9749.44, respectively. The total grant-date fair value of RSAs and RSUs vested during fiscal 2016, 2014, 20132015 and 20122014 was $126$142 million, $98132 million and $81126 million, respectively.
The following table summarizes the Company's RSA and RSU activity for fiscal 20142016:
Restricted Stock 
Weighted-
Average
Grant Date
Fair Value
 
Weighted-
Average
Remaining
Contractual
Term
(in years)
 
Aggregate
Intrinsic
Value (1)
(in millions)
Restricted Stock 
Weighted-
Average
Grant Date
Fair Value
 
Weighted-
Average
Remaining
Contractual
Term
(in years)
 
Aggregate
Intrinsic
Value (1)
(in millions)
Awards Units RSA RSU RSA RSU RSA RSUAwards Units RSA RSU RSA RSU RSA RSU
Outstanding at October 1, 20131,697,981
 649,682
 $119.20
 $119.49
 
Outstanding at October 1, 20154,064,687
 1,442,522
 $54.09
 $53.80
 
Granted609,015
 226,581
 $199.91
 $197.76
 
 2,735,115
 $
 $79.77
 
Vested(841,527) (317,343) $108.28
 $111.18
 (2,061,406) (789,180) $49.06
 $51.58
 
Forfeited(156,923) (92,187) $150.85
 $141.67
 (236,699) (241,503) $59.34
 $73.02
 
Outstanding at September 30, 20141,308,546
 466,733
 $160.00
 $158.75
 1.4 1.1 $279 $100
Outstanding at September 30, 20161,766,582
 3,146,954
 $59.26
 $75.48
 0.8 1.7 $146 $260
(1) 
Calculated by multiplying the closing stock price on the last trading day of fiscal 20142016 of $213.37$82.70 by the number of instruments.
At September 30, 20142016, there was $12754 million and $35140 million of total unrecognized compensation cost related to unvested RSAs and RSUs, respectively, which is expected to be recognized over a weighted-averageweighted-average7 period of approximately 1.40.8 years for RSAs and 1.11.7 years for RSUs.

92

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2014

Performance-based Shares
The following table summarizes the maximum number of performance-based shares which could be earned and related activity for fiscal 20142016:
Shares 
Weighted-
Average
Grant Date
Fair Value
 
Weighted-
Average
Remaining
Contractual
Term
(in years)
 
Aggregate
Intrinsic
Value (1)
(in millions)
Shares 
Weighted-
Average
Grant Date
Fair Value
 
Weighted-
Average
Remaining
Contractual
Term
(in years)
 
Aggregate
Intrinsic
Value (1)
(in millions)
Outstanding at October 1, 2013459,899
 $126.24
 
Outstanding at October 1, 20151,263,962
 $57.61
 
Granted(2)
278,451
 $225.46
 604,219
 $92.71
 
Vested and earned(114,514) $85.05
 (645,320) $54.59
 
Unearned
 $
 (123,387) $54.59
 
Forfeited(105,026) $177.01
 (57,462) $73.07
 
Outstanding at September 30, 2014518,810
 $177.29
 0.6 $111
Outstanding at September 30, 20161,042,012
 $78.24
 0.9 $86
(1) 
Calculated by multiplying the closing stock price on the last trading day of fiscal 20142016 of $213.3782.70 by the number of instruments.
(2) 
Represents the maximum number of performance-based shares which could be earned.
For the Company's performance-based shares, in addition to service conditions, the ultimate number of shares to be earned depends on the achievement of both performance and market conditions. The performance condition

104

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2016

is based on the Company's earnings per share target. The market condition is based on the Company's total shareholder return ranked against that of other companies that are included in the Standard & Poor's 500 Index. The fair value of the performance-based shares, incorporating the market condition, is estimated on the grant date using a Monte Carlo simulation model. The grant-date fair value of performance-based shares granted in fiscal 20142016, 20132015 and 20122014 was $225.4692.71, $164.1469.78 and $97.8456.37 per share, respectively. Earned performance shares granted in fiscal 20142016, 20132015 and 20122014 vest approximately 3 years from the initial grant date. All performance awards are subject to earlier vesting in full under certain conditions.
Compensation cost for performance-based shares is initially estimated based on target performance. It is recorded net of estimated forfeitures and adjusted as appropriate throughout the performance period. At September 30, 20142016, there was $1218 million of total unrecognized compensation cost related to unvested performance-based shares, which is expected to be recognized over a weighted-average period of approximately 0.60.9 years.
Employee Stock Purchase Plan
In January 2015, the Company's class A stockholders approved the Visa Inc. Employee Stock Purchase Plan (the “ESPP”), under which substantially all employees are eligible to participate. The ESPP permits eligible employees to purchase the Company’s class A common stock at a 15% discount of the stock price on the purchase date, subject to certain restrictions. A total of 20 million shares of class A common stock have been reserved for issuance under the ESPP. The first offering date was April 1, 2015. The ESPP does not have a material impact on the consolidated financial statements.
Note 17—Commitments and Contingencies
Commitments. The Company leases certain premises and equipment throughout the world with varying expiration dates. The Company incurred total rent expense of $134 million, $94136 million and $89134 million in fiscal 20142016, 20132015 and 20122014, respectively. Future minimum payments on leases, and marketing and sponsorship agreements per fiscal year, at September 30, 20142016, are as follows:
2015 2016 2017 2018 2019 Thereafter Total2017 2018 2019 2020 2021 Thereafter Total
(in millions)(in millions)
Operating leases$76
 $60
 $37
 $32
 $30
 $118
 $353
$126
 $103
 $82
 $61
 $57
 $190
 $619
Marketing and sponsorships83
 63
 62
 61
 59
 130
 458
126
 128
 120
 110
 38
 33
 555
Total$159
 $123
 $99
 $93
 $89
 $248
 $811
$252
 $231
 $202
 $171
 $95
 $223
 $1,174
Select sponsorship agreements require the Company to spend certain minimum amounts for advertising and marketing promotion over the life of the contract. For commitments where the individual years of spend are not specified in the contract, the Company has estimated the timing of when these amounts will be spent. In addition to the fixed payments stated above, select sponsorship agreements require the Company to undertake marketing, promotional or other activities up to stated monetary values to support events which the Company is sponsoring.

93

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2014

The stated monetary value of these activities typically represents the value in the marketplace, which may be significantly higher than the actual costs incurred by the Company.
Client incentives. The Company has agreements with financial institution clients and other business partners for various programs designed to build payments volume, increase Visa-branded card andVisa product acceptance and win merchant routing transactions. These agreements, with terms ranging from one year to fifteensixteen years, can provide card issuance and/or conversion support, volume/growth targets and marketing and program support based on specific performance requirements. These agreements are designed to encourage client business and to increase overall Visa-brandedVisa- payment and transaction volume, thereby reducing per-unit transaction processing costs and increasing brand awareness for all Visa clients.
Payments made that qualify for capitalization and obligations incurred under these programs are reflected onin the consolidated balance sheet. Client incentives are recognized primarily as a reduction to operating revenue in the period the related volumes and transactions occur, based on management's estimate of the client's

105

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2016

performance in accordance with the terms of the incentive agreement. The agreements may or may not limit the amount of client incentive payments.
The table below sets forth the expected future reduction of revenue per fiscal year for client incentive agreements in effect at September 30, 20142016: 
(in millions)2015 2016 2017 2018 2019 Thereafter Total2017 2018 2019 2020 2021 Thereafter Total
Client incentives$2,924
 $2,548
 $2,117
 $1,662
 $1,162
 $1,272
 $11,685
$4,211
 $3,752
 $3,211
 $2,628
 $2,245
 $4,617
 $20,664
The amount of client incentives recorded as a reduction of revenue in future periods under the Company's incentive arrangements, will be greater or less than the estimates above due to changes in performance expectations, actual client performance, amendments to existing contracts or the execution of new contracts. Based on these agreements, increases in incentive payments are generally driven by increased payment and transaction volume, and as a result, in the event incentive payments exceed the above estimates, such payments are not expected to have a material effect on the Company's financial condition, results of operations or cash flows.
Deferred purchase consideration. On June 21, 2016, we acquired 100% of the share capital of Visa Europe. In connection with the purchase, we will pay an additional €1.0 billion, plus 4% compound annual interest, on the third anniversary of the Closing. See Note 2—Acquisition of Visa Europe to our consolidated financial statements.
Note 18—Related Parties
Visa considers an entity to be a related party for purposes of this disclosure if that entity owns more than 10% of Visa’s total voting common stock at the end of the fiscal year, or if an officer or employee of that entity also serves on the Company's board of directors. The Company considers an investee to be a related party if the Company’s: (i) ownership interest in the investee is greater than or equal to 10% or (ii) if the investment is accounted for under the equity method of accounting. At September 30, 20142016 and 20132015, no entity owned more than 10% of the Company’s total voting common stock. There were no significant transactions with related parties during fiscal 20142016, 20132015 and 20122014.
Note 19—Income Taxes
The Company’s income before taxes by fiscal year consisted of the following:
2014 2013 20122016 2015 2014
(in millions)(in millions)
U.S.$6,140
 $5,992
 $1,030
$5,839
 $7,214
 $6,140
Non-U.S.1,584
 1,265
 1,177
2,173
 1,781
 1,584
Total income before taxes and non-controlling interest$7,724
 $7,257
 $2,207
Total income before taxes$8,012
 $8,995
 $7,724
U.S. income before taxes included $2.32.5 billion, $2.02.4 billion and $1.62.3 billion of the Company's U.S. entities' income from operations outside of the U.S. for fiscal 20142016, 20132015 and 20122014, respectively.
Income tax provision by fiscal year consisted of the following:

94106

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 20142016

Income tax provision by fiscal year consisted of the following:
2014 2013 20122016 2015 2014
(in millions)(in millions)
Current:          
U.S. federal$2,353
 $568
 $1,376
$2,250
 $1,991
 $2,353
State and local237
 (58) 165
181
 168
 237
Non-U.S.274
 239
 214
368
 300
 274
Total current taxes2,864
 749
 1,755
2,799
 2,459
 2,864
Deferred:          
U.S. federal(576) 1,401
 (1,276)(508) 181
 (576)
State and local(31) 114
 (415)(63) 1
 (31)
Non-U.S.29
 13
 1
(207) 26
 29
Total deferred taxes(578) 1,528
 (1,690)(778) 208
 (578)
Total income tax provision$2,286
 $2,277
 $65
$2,021
 $2,667
 $2,286
The tax effect of temporary differences that give rise to significant portions of deferred tax assets and liabilities at September 30, 20142016 and 20132015, are presented below:
2014 20132016 2015
(in millions)(in millions)
Deferred Tax Assets:      
Accrued compensation and benefits$134
 $154
$277
 $141
Comprehensive (income) loss14
 (8)106
 51
Investments in joint ventures14
 14
Accrued litigation obligation558
 1
373
 391
Client incentives235
 226
266
 191
Net operating loss carryforward35
 31
Tax credits21
 22
Net operating loss carryforwards32
 50
Federal benefit of state taxes210
 176
195
 203
Federal benefit of foreign taxes1,214
 
Other139
 121
280
 185
Valuation allowance(34) (25)(31) (40)
Deferred tax assets1,326
 712
2,712
 1,172
Deferred Tax Liabilities:      
Property, equipment and technology, net(298) (310)(278) (315)
Intangible assets(4,000) (4,003)(7,013) (3,964)
Foreign taxes(125) (55)(106) (153)
Other(12) (12)(101) 
Deferred tax liabilities(4,435) (4,380)(7,498) (4,432)
Net deferred tax liabilities$(3,109) $(3,668)$(4,786) $(3,260)
The increase in the net deferred tax liabilities primarily reflect the deferred tax impacts of the intangible assets acquired in the Visa Europe acquisition. At September 30, 2016 and 2015, net deferred tax assets of $22 million and $13 million, respectively, are reflected in other assets on the consolidated balance sheets.
In November 2015, the FASB issued Accounting Standards Update 2015-17, which simplifies the presentation of deferred income taxes by requiring that deferred tax assets and liabilities be presented as non-current. The standard impacts presentation only. The Company elected to early adopt the standard on a retrospective basis effective October 1, 2015, and all deferred tax assets and liabilities are classified as non-current on the Company’s consolidated balance sheets. All prior period amounts have been reclassified to conform with the current period presentation.

95107

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2014

Total net deferred tax assets and liabilities are included in the Company’s consolidated balance sheets as follows:
2016
 September 30,
2014
 September 30,
2013
 (in millions)
Current deferred tax assets$1,028
 $481
Non-current deferred tax liabilities(1)
(4,137) (4,149)
Net deferred tax liabilities$(3,109) $(3,668)
(1)
The $4.1 billion of non-current deferred tax liabilities at September 30, 2014 includes $8 million of non-current deferred tax assets, which are reflected in other assets on the consolidated balance sheets.
The increase in the deferred tax asset for accrued litigation obligation reflects the deferred tax impact of the $1.4 billion net increase in covered litigation accrual associated with the interchange multidistrict litigation. See Note 3—Retrospective Responsibility Plan and Note 20—Legal Matters.
In assessing the realizability of deferred tax assets, management considers whether it is more likely than not that all or some portion of the deferred tax assets will not be realized. The ultimate realization of the deferred tax assets is dependent upon the generation of future taxable income during the periods in which those temporary differences are deductible. The fiscal 20142016 and 20132015 valuation allowances relate primarily to foreign net operating losses from subsidiaries acquired in recent years. 
As of September 30, 20142016, the Company had $17 million federal, $1621 million state and $154117 million foreign net operating loss carryforwards. The federal and state net operating loss carryforwards will expire in fiscal 20312028 through 2035. The foreign net operating loss may be carried forward indefinitely. The Company expects to fully utilize the federal and state net operating loss carryforwards in future years.
As of September 30, 2014,2016, the Company also had $15 million of federal and state research and developmentforeign tax credit carryforwards, of $2 million and $21 million, respectively. The federal carryforwardswhich will expire in fiscal 2029. The state carryforwards may be carried forward indefinitely.2026. The Company expects to realize the benefit of the credit carryforwards in future years.
The income tax provision differs from the amount of income tax determined by applying the applicable U.S. federal statutory rate of 35% to pretax income, as a result of the following:
 
For the Years Ended September 30,For the Years Ended September 30,
2014 2013 20122016 2015 2014
Dollars Percent Dollars Percent Dollars PercentDollars Percent Dollars Percent Dollars Percent
(in millions, except percentages)(in millions, except percentages)
U.S. federal income tax at statutory rate$2,704
 35 % $2,540
 35 % $772
 35 %$2,804
 35 % $3,148
 35 % $2,704
 35 %
State income taxes, net of federal benefit129
 2 % 42
 1 % 36
 2 %135
 2 % 194
 2 % 129
 2 %
Non-U.S. tax effect, net of federal benefit(278) (4)% (328) (5)% (257) (12)%(553) (7)% (327) (4)% (278) (4)%
Prior years U.S. domestic production activities deduction(191) (2)% 
  % 
  %
  % 
  % (191) (2)%
Reversal of tax reserves related to the deductibility of covered litigation expense
  % 
  % (299) (14)%
Remeasurement of deferred taxes due to
California state apportionment rule changes

  % 
  % (208) (9)%
Remeasurement of deferred tax liability(88) (1)% 
  % 
  %
Reversal of prior years tax reserves related to the resolution of uncertain tax positions
  % (239) (2)% 
  %
Revaluation of Visa Europe put option(89) (1)% 
  % 
  %
Other, net(78) (1)% 23
  % 21
 1 %(188) (3)% (109) (1)% (78) (1)%
Income tax provision$2,286
 30 % $2,277
 31 % $65
 3 %$2,021
 25 % $2,667
 30 % $2,286
 30 %
The effective income tax rate was 25% in fiscal 2016 and 30% in fiscal 2015. The effective tax rate in fiscal 2016 differs from the effective tax rate in fiscal 2015 primarily due to:
the effect of one-time items related to the Visa Europe acquisition, the most significant of which was the $1.9 billion U.S. loss related to the effective settlement of the Framework Agreement between Visa and Visa Europe. These one-time items impacted the geographic mix of global income, resulting in a reduced effective tax rate;
an$88 million one-time tax benefit due to the remeasurement of deferred tax liabilities as a result of the reduction in the U.K. tax rate enacted in fiscal 2016;
the non-taxable $255 million revaluation of the Visa Europe put option recorded in fiscal 2016; and
the absence of a $296 million tax benefit recognized in fiscal 2015 resulting from the resolution of uncertain tax positions with taxing authorities. Included in the $296 million was a one-time $239 million tax benefit that related to prior fiscal years.
The effective income tax rates were 30% in fiscal 2015 and 2014. The following highlights the significant tax items recorded in each respective year:
the aforementioned $296 million tax benefit recognized in fiscal 2015; and
a $264 million tax benefit recognized in fiscal 2014 related to a deduction for U.S. domestic production activities, of which $191 million was a one-time tax benefit related to prior fiscal years.

96108

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 20142016

The effective income tax rate of 30% in fiscal 2014 differs from the effective income tax rate of 31% in fiscal 2013 mainly due to:
a $264 million tax benefit related to a deduction for U.S. domestic production activities, of which $191 million related to prior fiscal years, as a result of the completion of a study in the second quarter of fiscal 2014; and
the absence of the following in fiscal 2014:
a tax benefit recognized in fiscal 2013 as a result of new guidance issued by the state of California regarding apportionment rules for years prior to fiscal 2012; and
certain foreign tax credit benefits related to prior years recognized in fiscal 2013.
The effective income tax rate of 31% in fiscal 2013 differs from the effective income tax rate of 3% in fiscal 2012 mainly due to:
the aforementioned tax benefit recognized in fiscal 2013 as a result of new guidance issued by the state of California regarding apportionment rules for years prior to fiscal 2012;
certain foreign tax credit benefits related to prior years recognized in fiscal 2013, as mentioned above; and
the absence of the following in fiscal 2013:
the fiscal 2012 reversal of previously recorded tax reserves associated with uncertainties related to the deductibility of covered litigation expense;
a fiscal 2012 one-time, non-cash benefit from the remeasurement of existing net deferred tax liabilities due to the changes in California apportionment rules adopted in that year; and
the effect of applying the aforementioned fiscal 2012 tax benefits to a fiscal 2012 pre-tax income that was reduced by the $4.1 billion covered litigation provision.
Current income taxes receivable were $91$232 million and $142$77 million at September 30, 20142016 and 2013,2015, respectively. Non-current income taxes receivable of $597$731 million and $627 million were included in other assets at September 30, 2014.2016 and 2015, respectively. See Note 5—Prepaid Expenses and Other Assets. At September 30, 20142016 and 2013,2015, income taxes payable of $73$153 million and $64$75 million,, respectively, were included in accrued income taxes as part of accrued liabilities, and accrued income taxes of $855$911 million and $453$752 million,, respectively, were included in other long-term liabilities. See Note 8—Accrued and Other Liabilities.
Cumulative undistributed earnings of the Company’s international subsidiaries that are intended to be reinvested indefinitely outside the United States amounted to $5.0$8.3 billion at September 30, 2014.2016. The amount of income taxes that would have resulted had such earnings been repatriated is not practicably determinable.
The Company’s largest operating hub outside the United States is located in Singapore. It operates under a tax incentive agreement which is effective through September 30, 2023, and is conditional upon meeting certain business operations and employment thresholds in Singapore. The tax incentive agreement decreased Singapore tax by $168235 million, $158192 million and $130168 million, and the benefit of the tax incentive agreement on diluted earnings per share was $0.270.10, $0.240.08 and $0.190.07 in fiscal 20142016, 20132015 and 20122014, respectively.
In accordance with Accounting Standards Codification 740—Income Taxes, the Company is required to inventory, evaluate and measure all uncertain tax positions taken or to be taken on tax returns, and to record liabilities for the amount of such positions that may not be sustained, or may only partially be sustained, upon examination by the relevant taxing authorities.
At September 30, 20142016 and 20132015, the Company’s total gross unrecognized tax benefits were $1.31.2 billion and $11.1 billion, respectively, exclusive of interest and penalties described below. Included in the $1.31.2 billion and $11.1 billion are $1.1 billion$926 million and $801$859 million of unrecognized tax benefits, respectively, that if recognized, would reduce the effective tax rate in a future period.

97

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2014

A reconciliation of beginning and ending unrecognized tax benefits by fiscal year is as follows: 
2014 20132016 2015
(in millions)(in millions)
Beginning balance at October 1$1,023
 $679
$1,051
 $1,303
Increases of unrecognized tax benefits related to prior years139
 335
153
 44
Decreases of unrecognized tax benefits related to prior years(54) (133)(180) (413)
Increases of unrecognized tax benefits related to current year199
 144
138
 120
Reductions related to lapsing statute of limitations(4) (2)(2) (3)
Ending balance at September 30$1,303
 $1,023
$1,160
 $1,051
It is the Company’s policy to account for interest expense and penalties related to uncertain tax positions in non-operating incomeexpense in its consolidated statements of operations. In fiscal 2014 and 2013, theThe Company recognized $10$15 million and $9$10 million of interest expense in fiscal 2016 and 2014, respectively, and reversed $6 million of interest expense in fiscal 2015, related to uncertain tax positions. The Company accrued $3 million, $1 million and $2 million of penalties in fiscal 2016, 2015 and 2014, respectively, related to uncertain tax positions. In fiscal 2012, the Company reversed $45 million of interest expense related to uncertain tax positions. In fiscal 2014, the Company accrued $2 million of penalties related to uncertain tax positions. In fiscal 2013At September 30, 2016 and 2012, the Company reversed $4 million and $1 million of penalties, respectively. At September 30, 2014 and 20132015, the Company had accrued interest of $3961 million and $2933 million, respectively, and accrued penalties of $517 million and $36 million, respectively, related to uncertain tax positions in its other long-term liabilities. At September 30, 2016, accrued interest and penalties balances included amounts related to the Visa Europe acquisition.

109

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2016

The Company's fiscal 2009 2010 and 2011through 2012 U.S. federal income tax returns are currently under Internal Revenue Service ("IRS") examination. The Company has filed a federal refund claims, mostly related to foreign tax credits,claim for fiscal years 2002 throughyear 2008, which areis also currently under IRS examination. Except for suchthe refund claims,claim, the federal statutes of limitations have expired for fiscal years prior to 2009. The Company's fiscal 2006, 2007 and 2008 California tax returns are currently under examination. Except for certain outstanding refund claims, the California statutes of limitations have expired for fiscal years prior to 2006.
During fiscal 2013, the Canada Revenue Agency ("CRA")(CRA) completed its examination of the Company's fiscal 2003 through 2009 Canadian tax returns and proposed certain assessments. Based on the findings of theits examination, the CRA also proposed certain assessments onto the Company's fiscal 2010 through 20132015 Canadian tax returns. The Company has filed notices of objection against these assessments and, believesin fiscal 2015, completed the appeals process without reaching a settlement with the CRA. In April 2016, the Company petitioned the Tax Court of Canada to overturn the CRA's assessments. The Company continues to believe that its income tax provision adequately reflects its obligations to the CRA.
The Company is also subject to examinations by various state and foreign tax authorities. All material state and foreign tax matters have been concluded for years through fiscal 2002. The timing and outcome of the final resolutions of the federal, state and foreign tax examinations and refund claims are uncertain. As such, it is not reasonably possible to estimate the impact that the final outcomes could have on the Company's unrecognized tax benefits in the next 12 months.
Note 20—Legal Matters
The Company is party to various legal and regulatory proceedings. Some of these proceedings involve complex claims that are subject to substantial uncertainties and unascertainable damages. Accordingly, except as disclosed, the Company has not established reserves or ranges of possible loss related to these proceedings, as at this time in the proceedings, the matters do not relate to a probable loss and/or the amount or range of losses are not reasonably estimable. Although the Company believes that it has strong defenses for the litigation and regulatory proceedings described below, it could, in the future, incur judgments or fines or enter into settlements of claims that could have a material adverse effect on the Company's financial position, results of operations or cash flows. From time to time, the Company may engage in settlement discussions or mediations with respect to one or more of its outstanding litigation matters, either on its own behalf or collectively with other parties.
The litigation accrual is an estimate and is based on management's understanding of its litigation profile, the specifics of each case, advice of counsel to the extent appropriate and management's best estimate of incurred loss as of the balance sheet date.

98

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2014

The following table summarizes the activity related to accrued litigation.
Fiscal 2014 Fiscal 2013Fiscal 2016 Fiscal 2015
(in millions)(in millions)
Balance at October 1$5
 $4,386
$1,024
 $1,456
Reestablishment of obligation related to interchange multidistrict litigation1,056
 
Additional provision for legal matters453
 3
Provision for uncovered legal matters2
 14
Accrual for VE territory covered litigation2
 
Payments on legal matters(58) (4,384)(47) (446)
Balance at September 30$1,456
 $5
$981
 $1,024
Accrual Summary—U.S. Covered Litigation
Visa Inc., Visa U.S.A. and Visa International are parties to certain legal proceedings that are covered by the U.S. retrospective responsibility plan, which the Company refers to as the U.S. covered litigation. See Note 3—U.S. and Europe Retrospective Responsibility Plan.Plans. An accrual for the U.S. covered litigation and a charge to the litigation provision are recorded when loss is deemed to be probable and reasonably estimable. In making this determination, the Company evaluates available information, including but not limited to actions taken by the litigation committee. The total accrual related to the U.S. covered litigation could be either higher or lower than the

110

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2016

escrow account balance.
The following table summarizes the activity related to U.S. covered litigation.
 Fiscal 2014 Fiscal 2013
 (in millions)
Balance at October 1$
 $4,383
Reestablishment of obligation related to interchange multidistrict litigation1,056
 
Additional provision for interchange opt-out litigation450
 
Payments on covered litigation(57) (4,383)
Balance at September 30$1,449
 $
 Fiscal 2016 Fiscal 2015
 (in millions)
Balance at October 1$1,023
 $1,449
Payments on U.S. covered litigation(45) (426)
Balance at September 30$978
 $1,023
The Company recorded an additional accrual of $4.1 billion for the covered litigation during fiscal 2012, which increased its accrued balance for the covered litigation from $285 million to $4.4 billion. During fiscal 2013, pursuant to settlement agreements with the class and individual plaintiffs in the interchange multidistrict litigation, the Company paid approximately $4.0 billion and $350 million, respectively, from the litigation escrow account into settlement funds. Under the class settlement agreement, if class members opt-out (the “opt-out merchants”) of the damages portion of the class settlement, the defendants are entitled to receive payments of no more than 25% of the original cash payments made into the settlement fund, based on the percentage of payment card sales volume for a defined period attributable to merchants who opted out (the "takedown payments"). On January 14, 2014, the MDL 1720 court entered thea final judgment order approving thea settlement with the class plaintiffs in the interchange multidistrict litigation proceedings, which is subject to the adjudicationoutcome of any appeals. Takedown paymentsFollowing the payment of approximately $4.0 billion from the U.S. litigation escrow account into settlement funds pursuant to the class settlement agreement, on January 27, 2014, Visa received and deposited into the Company's U.S. litigation escrow account "takedown payments" of approximately $1.1 billion, were receivedwhich Visa was entitled to receive under the class settlement agreement based on January 27, 2014, and deposited into the Company’s litigation escrow account.payment card sales volume attributable to merchants who opted out. The deposit into the U.S. litigation escrow account and a related increase in accrued litigation to address opt-out claims were recorded in the second quarter of fiscal 2014. In the fourth quarter of fiscal 2014, anAn additional accrual of $450 million associated with these opt-out claims was recorded and paymentsin the fourth quarter of fiscal 2014. Payments totaling $57$528 millionwere made from fiscal 2014 through 2016 from the U.S. litigation escrow account reflecting settlements with a number of individual opt-out merchants, resulting in an accrued balance of $1.4 billion$978 million related to U.S. covered litigation as of September 30, 2014.2016. See further discussion below under Individual Merchant Interchange Opt-out Litigation and Note 3—U.S. and Europe Retrospective Responsibility Plan.Plans.
The AttridgeAccrual Summary—VE Territory Covered Litigation
On December 8, 2004, a complaint was filed in California state court on behalf of an alleged class of consumers asserting claims against Visa U.S.A.Inc., Visa International and MasterCard. Visa Inc. was later added asEurope are parties to certain legal proceedings that are covered by the Europe retrospective responsibility plan. Unlike the U.S. retrospective responsibility plan, the Europe retrospective responsibility plan does not have an escrow account that is used to fund settlements or judgments. The Company is entitled to recover VE territory covered losses through a defendant.periodic adjustment to the conversion rates applicable to the U.K.&I preferred stock and Europe preferred stock. An accrual for the VE territory covered losses and a reduction to stockholders' equity will be recorded when the loss is deemed to be probable and reasonably estimable. See further discussion below under VE Territory Covered Litigation and Note 3-U.S. and Europe Retrospective Responsibility Plans. The remaining claims in this action, Attridge v. Visa U.S.A. Inc., et al., allege that Visa's bylaw 2.10(e)following table summarizes the activity related to VE territory covered litigation.

99
 Fiscal 2016
 (in millions)
Balance at October 1$
Accrual for VE territory covered litigation2
Balance at September 30$2


111

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 20142016

and MasterCard's Competitive Programs Policy, which prohibited their respective members from issuing American Express or Discover cards, constitute unlawful restraints of trade under California's Unfair Competition Law, and seek restitution, injunctive relief, and attorneys' fees and costs.
In the separate "Indirect Purchaser" Credit/Debit Card Tying Cases, also pending in California state court (see below), an appeals court reversed the trial court’s approval of a settlement agreement, and the case was remanded to the trial court for consideration of the fairness and adequacy of the settlement in light of the inclusion of the Attridge claims in the release. The trial court subsequently granted final approval of a revised written settlement agreement. Objectors filed notices of appeal in the Credit/Debit Card Tying Cases and the Attridge case. An appeals court affirmed the judgment approving the revised written settlement agreement. Certain objectors filed petitions for rehearing. The Attridge case has been stayed pending final resolution of those appeals.U.S. Covered Litigation
Interchange Multidistrict Litigation (MDL)
Beginning in May 2005, a series of complaints (the majority of which were styled as class actions) were filed in U.S. federal district courts by merchants against Visa U.S.A., Visa International and/or MasterCard, and in some cases, certain Visa member financial institutions. The complaints challenged, among other things, Visa's and MasterCard's purported setting of interchange reimbursement fees, their "no surcharge" rules, and alleged tying and bundling of transaction fees under the federal antitrust laws, and, in some cases, certain state unfair competition laws. The Judicial Panel on Multidistrict Litigation issued an order transferring the cases to the U.S. District Court for the Eastern District of New York for coordination of pre-trial proceedings in MDL 1720. A group of purported class plaintiffs subsequently filed a Second Consolidated Amended Class Action Complaint which, together with the complaints brought by individual merchants, sought money damages alleged to range in the tens of billions of dollars (subject to trebling), as well as attorneys' fees and injunctive relief. The class plaintiffs also filed a Second Supplemental Class Action Complaint against Visa Inc. and certain member financial institutions challenging Visa's reorganization and IPO under the antitrust laws and seeking unspecified money damages and declaratory and injunctive relief, including an order that the IPO be unwound.
The Company and thecertain individual merchants whose claims were consolidated with the MDL (the "Individual Plaintiffs") signed a settlement agreement to resolve the Individual Plaintiffs'their claims against the Company for approximately $350 million. This payment was made from the U.S. litigation escrow account on October 29, 2012, and the court has dismissed those claims with prejudice.
In addition, Visa Inc., Visa U.S.A., Visa International, MasterCard Incorporated, MasterCard International Incorporated, various U.S. financial institution defendants, and the class plaintiffs signed a settlement agreement (the "Settlement"2012 Settlement Agreement") to resolve the class plaintiffs' claims. The terms of the 2012 Settlement Agreement include, among other terms:
Aterms, (1) a comprehensive release from participating class members for liability arising out of claims asserted in the litigation and a further release to protectprotection against future litigation regarding default interchange and the other U.S. rules at issue in the MDL;
Settlementrules; (2) settlement payments from the Company of approximately $4.0 billion;
Distribution to class merchantsbillion and a further distribution of an amount equal to 10 basis points of default interchange across all credit rate categories for a period of eight consecutive months, which otherwise would have been paid to issuers and which effectively reduces credit interchange for that period of time. The eight month period for the reduction would begin within 60 days after completion of the court-ordered period during which individual class members may opt out of this settlement;
Certainan eight-month period; (3) certain modifications to the Company's rules, including modifications to permit surcharging on credit transactions under certain circumstances, subjectcircumstances; and (4) the Company's agreement to a cap and a level playing field with other general purpose card competitors; and
Agreement that the Company will meet with merchant buying groups that seek to collectively negotiate interchange rates collectively.

100

VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2014

rates. On December 10, 2012, Visa paid approximately $4.0 billion from the U.S. litigation escrow account into a settlement fund established pursuant to the 2012 Settlement Agreement.
On January 14, 2014, the court entered a final judgment order approving the settlement, from which a number of objectors have appealed. On June 30, 2016, the U.S. Court of Appeals for the Second Circuit vacated the lower court's certification of the merchant class and reversed the approval of the settlement. The Second Circuit determined that the class plaintiffs were inadequately represented, and remanded the case to the lower court for further proceedings not inconsistent with its decision. Prior to November 23, 2016, class plaintiffs may file a petition for writ of certiorari with the U.S. Supreme Court seeking review of the Second Circuit's decision. Until the appeals are finally adjudicated, no assurance can be provided thatprocess is complete, it is uncertain whether the Company will be able to resolve the class plaintiffs' claims as contemplated by the 2012 Settlement Agreement. On January 27, 2014, Visa's portionHowever, the case is still U.S. covered litigation for purposes of the takedown payments related to the opt-out merchants (referenced above), which was calculated to be approximately $1.1 billion, was deposited into the litigation escrow account.U.S. retrospective responsibility plan. See Note 3—U.S. and Europe Retrospective Responsibility Plans.
Consumer Interchange Litigation
On December 16, 2013, a putative class action was filed in federal district court in California against certain financial institutions alleging that they conspired to fix interchange fees and imposed other alleged restraints on competition. The complaint was filed on behalf of an alleged class of all Visa and MasterCard payment cardholders in the United States since January 1, 2000. Although no2000, against certain financial institutions, identifying non-defendants Visa, entity is named as a defendant, the complaint identifies Visa U.S.A., MasterCard and certain non-defendantother financial institutions as co-conspirators,co-conspirators. Plaintiffs allege primarily a conspiracy to fix interchange fees and plaintiffs assert that they may seek leave to amend the complaint to add the co-conspirators as defendants. Plaintiffs seek injunctive relief, attorneys’ fees and treble damages allegedly to compensate the purported class for more thanin excess of $54.0 billion dollars annually arising from purported overcharges. Originally filed in purported overcharges imposed on them each year by defendants and their alleged co-conspirators. The defendants have filed a motion to dismiss. Thefederal court in California, the case has beenwas transferred to MDL 1720. On November 26, 2014, the MDL court dismissed plaintiffs' federal law claim and declined to exercise jurisdiction over plaintiffs' state law claim. Both sides asked the court to reconsider aspects of its decision and filed notices of appeal.

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On February 24, 2016, the MDL court denied plaintiffs' motion for reconsideration of the dismissal of plaintiffs' federal claim and dismissed plaintiffs' state law claim based on defendants' cross-motion for reconsideration. On October 17, 2016, the U.S. Court of Appeals for the Second Circuit affirmed the dismissal of plaintiffs' claims, and on October 31, 2016, plaintiffs sought rehearing by the Second Circuit.
Individual Merchant Interchange Opt-out Litigation
Beginning in May 2013, more than 35 opt-out50 cases have been filed by hundreds of merchants in various federal district courts by hundreds of merchants who had opted out of the damages portion of the 2012 Settlement Agreement, generally pursuing damages claims on allegations similar to those raised in MDL 1720. A number of the cases also include allegations that Visa has monopolized, attempted to monopolize, and/or conspired to monopolize debit card-related market segments, and onesegments. In addition, some of the cases seeksseek an injunction against the setting of default interchange rates; certain Visa Rules relating to merchants, including the honor-all-cards rule; and various transaction fees, including the fixed acquirer network fee. One merchant's complaint also asserts that Visa, MasterCard and their member banks conspired to prevent the adoption of chip-and-PIN authentication in the U.S. or otherwise circumvent competition in the debit market, and at least two merchant groups have requested permission from the MDL court to amend their complaints. The cases name as defendants Visa Inc., Visa U.S.A., Visa International, MasterCard Incorporated and MasterCard International Incorporated, although some also include certain U.S. financial institutions as defendants. Wal-Mart Stores Inc. and its subsidiaries have filed an opt-outa complaint that also adds Visa Europe Limited and Visa Europe Services Inc. as defendants. Visa has acknowledged and confirmed its obligations to indemnify Visa Europe Limited and Visa Europe Services Inc. with respect to the claim against them in Wal-Mart’s complaint.
Visa, MasterCard, and certain U.S. financial institution defendants in MDL 1720 filed a complaint in the Eastern District of New York against certain named class representative plaintiffs who had opted out or stated their intention to opt out of the damages portion of the 2012 Settlement Agreement. In addition, Visa filed three more similar complaints in the Eastern District of New York against Wal-Mart Stores Inc.; against The Home Depot, Inc. and Home Depot U.S.A.; and against Sears Holdings Corporation. All four complaints seek a declaration that, from January 1, 2004 to November 27, 2012, the time period for which opt-outs maycould seek damages under the 2012 Settlement Agreement, Visa's conduct in, among other things, continuing to set default interchange rates, maintaining its "honor all cards" rule, enforcing certain rules relating to merchants, and restructuring itself, did not violate federal or state antitrust laws.
Visa and the other defendants in the opt-out cases in MDL 1720 filed a motion to dismiss the then-pending opt-out complaints in MDL 1720. Wal-Mart and the named class representatives that are defendants in the declaratory judgment cases in MDL 1720 filed motions to dismiss the declaratory judgment complaints, and Visa filed a motion to dismiss Wal-Mart's complaint. All of these motions to dismiss were denied.
All the cases filed in federal court have been either assigned to the judge presiding over MDL 1720, or have been transferred or are being considered for transfer by the Judicial Panel on Multidistrict Litigation for inclusion in MDL 1720. The court has entered an order confirming that In re Payment Card Interchange Fee and Merchant Discount Antitrust Litigation, 1:05-md-01720-JG-JO (E.D.N.Y.), includes (1) all current and future actions transferred to MDL 1720 by the Judicial Panel on Multidistrict Litigation or other order of any court for inclusion in coordinated or pretrial proceedings, and (2) all actions filed in the Eastern District of New York that arise out of operative facts as alleged in the cases subject to the transfer orders of the Judicial Panel on Multidistrict Litigation. Cases that arehave been transferred to or

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otherwise included in MDL 1720 are U.S. covered litigation for purposes of the U.S. retrospective responsibility plan. See Note 3—U.S. and Europe Retrospective Responsibility Plan.Plans.
A settlement agreement was reached with Wal-Mart Stores Inc. and its subsidiaries, which will terminate if, following all appeals, the 2012 Settlement Agreement in MDL 1720 is reversed or vacated with respect to certification of the Rule 23(b)(2) settlement class or the consideration provided to or release provided by that class. Including this settlement with Wal-Mart, as of the date of filing, Visa has reached settlement agreements with a number of merchants representing approximately 10%51% of the Visa-branded payment card sales volume of merchants who opted out. The amountout of the settlements is not considered material to2012 Settlement Agreement. Except for the consolidated financial statements.
A similar case has been filed by merchants in Texas state court, generally pursuing claims on allegations similar to those raisedsettlement with Wal-Mart, these settlement agreements remain effective despite the outcome of any appeals from the district court's order approving the 2012 Settlement Agreement in MDL 1720.
On September 19, 2014,June 13, 2016, The Home Depot, Inc. and Home Depot U.S.A., Inc. filed suit against Visa Inc., Visa U.S.A., Visa International, MasterCard Incorporated and MasterCard International Incorporated in the plaintiffs in thatU.S. District Court for the Northern District of Georgia. On October 3, 2016, the Judicial Panel on Multidistrict Litigation issued an order transferring the case filed a motion for partial summary judgment regarding standing.to MDL 1720.
While the Company believes that it has substantial defenses in these matters, the final outcome of individual legal claims is inherently unpredictable. The Company could incur judgments, enter into settlements or revise its

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expectations regarding the outcome of individual opt-outmerchant claims, and such developments could have a material adverse effect on our financial results in the period in which the effect becomes probable and reasonably estimable.
VE Territory Covered Litigation
U.K. Merchant Litigation
Since July 2013, in excess of 100 Merchants (the capitalized term "Merchant," when used in this section, means a merchant together with subsidiary/affiliate companies) have commenced proceedings against Visa Europe, Visa Inc. and Visa International relating to interchange rates in Europe, and seek damages for alleged anti-competitive conduct primarily in relation to U.K. domestic and/or Irish domestic and/or intra-EEA interchange fees for credit and debit cards. As of the filing date, Visa Europe, Visa Inc. and Visa International have settled the claims asserted by two Merchants, and one Merchant has dropped all claims that relate to debit cards. After a successful application for summary judgment and an unsuccessful appeal by the claimants, the claims of U.K. merchants should be limited to the six-year period immediately preceding the issuance of each claim.
In November 2016, claims filed by a number of Merchants in 2013 are scheduled to go to trial to determine whether Visa has infringed U.K. competition law and is liable for having set interchange fee rates during the relevant time period. If the Merchants prevail, the amount of any loss they have suffered will be determined in a separate trial in the future.
In addition, over 30 additional Merchants have threatened to commence similar proceedings. Standstill agreements have been entered into with respect to some of those Merchants’ claims. While the amount of interchange being challenged could be substantial, these claims have not yet been filed and their full scope is not yet known. The Company has learned that several additional European entities have indicated that they may also bring similar claims and we anticipate additional claims in the future.
Although not all of the merchant claims have been served and thus the full scope of the claims is not yet known, and there are substantial defenses to these claims, the total damages sought in the claims that have been issued, served and preserved likely amounts to several billion dollars.
Other Litigation
"Indirect Purchaser" Actions
From 2000 to 2004, complaints were filed on behalf of consumers in nineteen different states and the District of Columbia against Visa U.S.A. and MasterCard (and, in California, Visa International).MasterCard. The complaints allege,alleged, among other things, that Visa U.S.A.'sVisa's "honor all cards" rule and a similar MasterCard rule violated state antitrust and consumer protection laws and common law. The claims in these class actions asserted that merchants, faced with excessive merchant discount fees, passed on some portion of those fees to consumers in the form of higher prices on goods and services sold. Plaintiffs seeksought money damages and injunctive relief. Visa has been successful in the majority of these cases, and has resolved the cases in all jurisdictions but California.
In California, in the consolidated Credit/Debit Card Tying Cases the court dismissed claims brought under the Cartwright Act, but deniedwere resolved pursuant to a similar motion with respect to Unfair Competition Law claims for unlawful, unfair and/or fraudulent business practices. The parties agreed torevised settlement terms to resolve the dispute, which was granted final approval. The plaintiff in Attridge filed a notice of appeal from theagreement that received final approval order, as did otherand was affirmed on appeal. Certain objectors tofiled petitions for rehearing and for review by the settlement. An appeals court reversedCalifornia Supreme Court that were denied on February 11, 2015, and the judgment approving the settlement agreement is now final. One objector has appealed the trial court's orders regarding the distribution of certain settlement funds, and the case was remanded todenial of that objector's motion for attorneys' fees and costs.
On December 1, 2015, the objector's appeal from the trial court for considerationcourt's order regarding the distribution of certain settlement funds was dismissed. The appeal of the fairness and adequacydenial of the settlement in light of the inclusion of the Attridge claims in the release. The parties subsequently agreed upon a revised written settlement agreement, which was granted final approval. An appeals court affirmed the judgment approving the revised written settlement agreement,objector's motion for attorneys' fees and certain objectors filed petitions for rehearing.costs is pending.
European CompetitionCommission Proceedings
European Commission.Inter-regional Interchange Investigation. On April 3, 2009,Following the European Commission ("EC") issuedissuance of a Statement of Objections ("SO")in 2009 concerning, among other things, the alleged default application of Visa Inc.'s inter-regional interchange fees to Visa Europe, Visa Internationalintra-regional and Visa Inc. alleging a breach of European competition law, namely Article 81 of the European Community Treatydomestic consumer debit and Article 53 ofcredit card transactions in the European Economic Area Agreement (the "EEA Agreement"("EEA"). The SO was directed to Visa Inc. and Visa International with respect to, the "honor all cards" rule, the "no-surcharge" rule, and certain consumer card interchange fee practices.
In 2010, Visa Europe announced an agreement with the EC to end the proceedings with respect to Visa Europe's debit interchange fees. The EC concluded that the proposed agreement with Visa Europe addressed its competition concerns, made the agreement legally binding upon Visa Europe, and closed its investigation with regard to interchange fees for consumer debit card transactions.
On July 31, 2012, the EC announced a supplementary Statement of Objections ("SSO") that was sent to Visa Europe concerning interchange for consumer credit card transactions; and, on March 8, 2013, a redacted version of the SSO was served on Visa Inc. and Visa International. The SSO alleges a breach of Article 101 of the Treaty on the Functioning of the European Union and Article 53 of the EEA Agreement. Among other things, the SSO asserts claims jointly against Visa Europe, Visa Inc., and Visa International, objecting to domestic, cross-border, and inter-regional interchange, Visa Europe's rules relating to cross-border acquiring, and Visa Europe’s point of sale rules.

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European Commission ("EC") served a Supplementary Statement of Objections ("SSO") on Visa Inc. and Visa International in 2013. The SSO also announcesconcerned, in particular, the EC's intentionapplication of Visa Inc.'s inter-regional interchange fees to transactions involving a Visa credit card issued outside the EEA and a merchant located in the EEA. The EC claims that these fees violate competition law in the EEA. The SSO indicates that the EC may impose fines. The potential amount of any fine cannot be estimated at this time.
On February 26, 2014, the EC adopted a formal decision accepting Visa Europe’s commitments addressingAll issues relating to intra-regional or domestic interchange, cross-border interchange forconsumer debit and credit card transactions withinacquired in the EEA have been settled by commitments offered by Visa Europe Limited in 2010 and cross-border acquiring within2014 and endorsed by the EC. Following its acquisition of Visa Europe and made theLimited in June 2016, these commitments legallyare now binding onupon Visa Europe.Inc. The EC continues the proceedings in respect ofEC's case regarding Visa Inc.'s inter-regional interchange fees that apply to transactions involving a Visa credit cardholder from outsideis still ongoing.
DCC Investigation. In 2013, the Visa Europe territory and a merchant in the European Economic Area (EEA). These interchange fees are set by Visa Inc.
U.K. Merchant Litigation. Since July 2013, approximately 20 merchants (together with subsidiary/affiliate companies) have commenced proceedingsEC opened an investigation against Visa Europe, (used in this U.K. Merchant Litigation section to denotebased on a complaint alleging that Visa Europe Limited and/or relevant subsidiary/affiliate companies), Visa Inc.Europe's pricing of and Visa Internationalrules relating to interchange rates in Europe, and seek damages for alleged anti-competitive conduct primarily in relation to U.K. domestic and/or Irish domestic and/or intra-EEA interchange fees for credit and debit cards. After a successful application for summary judgment, the claims of most merchants were limited to the 6 year period immediately preceding the issuance of each claim. These merchants intend to apply for permission to appeal.Dynamic Currency Conversion (DCC) transactions infringe EU competition rules. This investigation is pending.
In addition, since March 2013, approximately 20 additional merchants (together with subsidiary/affiliate companies) have threatened to commence proceedings against Visa Europe, Visa Inc. and Visa International with respect to interchange rates in Europe. Visa Europe, Visa Inc., and Visa International entered into standstill agreements with respect to a majority of those merchants’ claims. While the amount of interchange being challenged could be substantial, these claims have not yet been filed and their full scope is not yet known.
Altogether, therefore, merchants accounting for more than 50% of U.K. retail sales have either filed claims or preserved their right to do so. The amount of interchange being challenged is substantial. Although not all of the merchant claims have been served and thus the full scope of the claims is not yet known, and there are substantial defenses to these claims, the total damages sought in the claims that have been served exceed several billion dollars.
Visa Europe is obligated to indemnify Visa Inc. and Visa International in connection with the European Competition Proceedings, in our opinion, including payment of any fines or damages that may be imposed. However, Visa Europe has informed Visa Inc. of its position that it is not obligated to indemnify Visa Inc. or Visa International for any claim in the European Competition Proceedings, including claims asserted in either the European Commission matter or the filed or unfiled claims in the U.K. Merchant Litigation. Visa Inc. continues to firmly believe that Visa Europe is obligated to indemnify for all such claims. While the parties are not currently in non-binding arbitration, both parties have initiated the executive engagement aspect of the dispute resolution procedure contemplated by the Framework Agreement to resolve their dispute regarding this indemnification issue.
Canadian Competition Proceedings
Merchant Litigation. Beginning in December 2010, a number of purported civil follow-on cases to the Competition Bureau's proceedingclass action lawsuits were filed in Quebec, British Columbia, Ontario, Saskatchewan and Alberta against Visa Canada, MasterCard and ten financial institutions on behalf of purported classes of merchants and others that accept payment by Visa and MasterCard. In Saskatchewan, aand/or MasterCard credit cards. A separate action was filed against Visa Canada Corporation and Visa Inc., two MasterCard entities and a number of smaller Canadian issuing banks, but that are not named as defendants in any of the existing proceedings.case has been stayed. The purported class action lawsuitsremaining cases allege conduct contrary to Section 45a violation of Canada's Competition Actprice-fixing law and also assertvarious common law claims of civil conspiracy, interference with economic interests, and unjust enrichment, among others. Plaintiffs allege thatbased on separate Visa and MasterCard each conspired with their memberconspiracies in respect of default interchange and certain of the networks' rules. Four of the named financial institutions, to set supra-competitive default interchange rates and merchant discount fees, and that Visa and MasterCard's respective "no-surcharge" and "honor all cards" policies hadonly one of which is a significant Canadian issuer, have now settled with the anticompetitive effect of increasing merchant discount fees.plaintiffs.
On March 26, 2014, the British Columbia Supreme Court, in one of the class action suits noted above, Watson v. Bank of America Corporation, et al., granted the plaintiffs'plaintiff's application for class certification in part, allowing plaintiffs to proceed as a class on, among other claims, claims for price fixing under Canada's Competition Act. Bothpart. On appeal from both the defendants and the plaintiff, and defendants are appealing aspects of the certification decision to the British Columbia Court of Appeal.Appeal allowed the class proceedings to advance but limited the time period of plaintiff's main price-fixing claim to prior to March 2010. A motion by the plaintiff to amend its claim to include the post-March 2010 period was dismissed by the British Columbia Supreme Court and that ruling is under appeal. The related lawsuits in Quebec, Ontario,

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Alberta, and Saskatchewan are either being held in abeyance or arehave effectively been stayed pending further proceedings in British Columbia. The timing of the lawsuit in Quebec is also being considered in light of the proceedings in British Columbia lawsuit.Columbia.
The pending Canada Merchant Litigation lawsuits largely seek unspecified monetary damages and injunctive relief, but some allege substantial damages.
Dynamic Currency Conversion
On February 4, 2013, following an investigation into Visa's policies relating to the provision of Dynamic Currency Conversion (DCC), the Australian Competition and Consumer Commission ("ACCC") commenced proceedings in the Federal Court of Australia against Visa Inc., Visa U.S.A., VWPL, and Visa AP (Australia) Pty Limited alleging that certain Visa policies related to the provision of DCC services contravened Australian competition law. The ACCC later filed an amended claim adding Visa International as a respondent. DCC refers to conversion from one currency to another, either of the price of goods or services by the merchant, or of cash withdrawals by an ATM. Among other things, the ACCC alleges that: (1) from May 2010 to October 2010, Visa prohibited DCC services with respect to transactions on Visa international payment cards conducted at Australian merchant outlets that had not previously been conducting DCC transactions; and (2) from at least May 2007, Visa prohibited DCC services with respect to cash withdrawals at Australian ATMs on Visa international payment cards. The ACCC seeks declaratory relief and a monetary penalty. The potential amount of any penalty cannot be estimated at this time.
Data Pass Litigation
On November 19, 2010, a consumer filed an amended class action complaint against Webloyalty.com, Inc., Gamestop Corporation, and Visa Inc. in Connecticut federal district court, in Connecticut. The plaintiff claims, among other things,seeking damages, restitution and injunctive relief on the grounds that consumers who made online purchases at merchants were allegedly deceived into also incurring charges for services from Webloyalty.com through the alleged unauthorized passing of cardholder account information during the sales transaction ("data pass"), in violation of federal and state consumer protection statutes and common law. Visa allegedly aided and abetted the conduct of the other defendants. Plaintiff seeks certification of a class of persons and entities whose credit card or debit card data was improperly accessed by Webloyalty.com sinceOn October 1, 2008, and seeks damages, restitution, and injunctive relief. Webloyalty.com, GameStop, and Visa each filed motions to dismiss the amended complaint, which15, 2015, the court granted as todismissed the claims that are groundedcase in fraud. The court reserved decision on whether all of the claims in the amended complaint are grounded in fraud, and granted plaintiffits entirety, without leave to file a further amended complaint. On August 15, 2014, plaintiffreplead. Plaintiff filed a second amended class action complaint against the same defendants as in the amended complaint, asserting the same claims.
Korean Fair Trade Commission
Following a complaint lodged by a Visa client, in July 2011 the Korean Fair Trade Commission ("KFTC") initiated an investigation into Visa’s requirements for the processingnotice of international transactions over VisaNet. The KFTC has the authority to issue an injunction or a fine. The potential amount of any fine cannot be estimated at this time.appeal on November 12, 2015.
U.S. ATM Access Fee Litigation
National ATM Council Class Action. OnIn October 12, 2011, the National ATM Council and thirteen non-bank ATM operators filed a purported class action lawsuit against Visa (Visa Inc., Visa International, Visa U.S.A., and Plus System, Inc.) and MasterCard in the U.S. District Court for the District of Columbia. The complaint challenges Visa's rule (and a similar MasterCard rule) that if an ATM operator chooses to charge consumers an access fee for a Visa or Plus transaction, that fee cannot be greater than the access fee charged for transactions on other networks. Plaintiffs claim that the rule violates Section 1 of the Sherman Act, and seekseeks damages "in an amount not presently known, but which is tens of millions of dollars, prior to trebling," injunctive relief and attorneys’ fees. Plaintiffs filed an amended class action complaint against the same defendants, also asserting that the ATM access fee rule violates Section 1

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Consumer Class Actions. In October 2011, a purported consumer class action was filed against Visa and MasterCard in the same federal court challenging the same ATM access fee rules. Two other purported consumer

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class actions challenging the rules, later combined, were also filed in October 2011 in the same federal court and were later combined into a single amended complaint which challenges the same ATM access fee rules and namesnaming Visa, MasterCard and three financial institutions as defendants. These consumer class actions purport to represent classesPlaintiffs seek treble damages, restitution, injunctive relief, and sub-classes of consumers in claims broughtattorneys' fees where available under federal and state law, including under Section 1 of the Sherman Act and also allege claims under antitrust and/or consumer protection statutes in certain states and the District of Columbia. The lawsuits seek injunctive relief, attorneys' fees, treble damages, and restitution where available under state law.statutes.
On February 13, 2013, the court granted the defendants’ motions to dismiss the complaints in the National ATM Council class action and the consumer class actions, and dismissed theall of these cases without prejudice. The U.S. District Court for the District of Columbia subsequently denied plaintiffs’ motions for leave to file amended complaints in the National ATM Council class action and the consumer class actions, and denied plaintiffs’ motions for an order altering or amending the court's February 13, 2013 judgment. Plaintiffs filed notices ofOn plaintiffs' appeal, to the U.S. Court of Appeals for the District of Columbia Circuit.Circuit vacated the lower court's decisions and remanded for further proceedings.
On February 18, 2016, the National ATM Council moved for a preliminary injunction to prohibit Visa and MasterCard from imposing ATM access fee non-discrimination rules. On June 28, 2016, the U.S. Supreme Court granted defendants' petitions for writ of certiorari seeking review of the decisions of the U.S. Court of Appeals for the District of Columbia Circuit, and the district court issued an order on July 21, 2016, staying the cases pending that review. The U.S. Supreme Court is scheduled to hear oral argument in these cases on December 7, 2016.
U.S. Department of Justice Civil Investigative Demand
On March 13, 2012, the Antitrust Division of the United States Department of Justice (the "Division") issued a Civil Investigative Demand, or "CID," to Visa Inc. seeking documents and information regarding a potential violation of Section 1 or 2 of the Sherman Act, 15 U.S.C. §§ 1, 2. The CID focuses on PIN-Authenticated Visa Debit and Visa's competitive responses to the Dodd-Frank Act, including Visa's fixed acquirer network fee. Visa is cooperating with the Division in connection with the CID.
Federal Trade Commission
Voluntary Access Letter
On September 21, 2012, the. The Bureau of Competition of the United States Federal Trade Commission (the "Bureau") requested that Visa provide on a voluntary basis documents and informationhas closed its inquiry regarding potential violations of certain regulations associated with the Dodd-Frank Act particularly Section 920(b)(1)(B) of the Electronic Funds Transfer Act, 15 U.S.C. 1693o-2, and Regulation II, 12 C.F.R. § 235.7(b) (commonly known as the “Durbin Amendment” and regulations). The request focusesfocusing on information related to the purposes, implementation, and impact of theVisa's optional PIN Debit Gateway Service. The revenue generated by
Notice Regarding EMV Chip Debit Cards. On July 28, 2016, the PIN Debit Gateway ServiceBureau notified Visa that the Bureau is not material to the Company’s financial statements.conducting an investigation into whether Visa's requirements for EMV chip inhibit merchant routing choice for debit card transactions. Visa is cooperating with the Bureau and responding to its information requests.Bureau.
Consumer Financial Protection BureauPulse Network
On February 7, 2013, Visa received a letter from the Consumer Financial Protection Bureau ("CFPB") seeking documents and information, on a voluntary basis, regarding Visa's practices with respect to the conversion of U.S. cardholder foreign transactions from foreign currency into U.S. dollars. On November 6,25, 2014, the CFPB notifiedPulse Network LLC filed suit against Visa Inc. in federal district court in Texas. Pulse alleges that it had completed its investigationVisa has monopolized and did not intendattempted to recommend taking enforcement action against Visa.
Target Data Breach
On March 3, 2014, a purported class action was filed in the U.S. District Court for the District of Utah against Target, Visa and MasterCard alleging, among other things, violations of Utah unfair competition law, invasion of privacy, negligence and breach of contract as a result of unauthorized access in November and December 2013 to certain personal information and paymentmonopolize debit card data stored by Target. The complaintnetwork services markets. Pulse also alleges that Visa has entered into agreements in restraint of trade, engaged in unlawful exclusive dealing and MasterCard unlawfully failed to implement chip technologytying, violated the Texas Free Enterprise and Antitrust Act and engaged in the United States. The complainttortious interference with prospective business relationships. Pulse seeks unspecified treble damages, restitution,attorneys' fees and injunctive relief, including to enjoin the fixed acquirer network fee structure, Visa's conduct regarding PIN-Authenticated Visa Debit and attorneys’ fees.Visa agreements with merchants and acquirers relating to debit acceptance. On April 4, 2014, the Judicial Panel on Multidistrict Litigation issued an order conditionally transferring the action to an existing MDL related to the Target data breach whereJanuary 23, 2015, Visa has not been a party in the U.S. District Court for the District of Minnesota, In re Target Corp. Customer Data Security Breach Litigation, MDL No. 2522. Visa and MasterCard filed a motion to separate and remanddismiss the claims against them, or alternatively,complaint. On December 17, 2015, the court denied Visa's motion to remanddismiss the action in its entirety. The motion was granted,complaint, and the case remains pending.
New Mexico Attorney General
On December 23, 2014, a case similar to MDL 1720 was filed in New Mexico state court by New Mexico's attorney general on behalf of the state, state agencies and citizens of the state, generally pursuing claims on allegations similar to those raised in MDL 1720. On May 15, 2015, defendants filed a partial motion to dismiss, which the court granted in part and, among other things, narrowed the state antitrust damages claims.
EMV Chip Liability Shift
Following their initial complaint filed on March 8, 2016, B&R Supermarket, Inc., d/b/a Milam's Market, and Grove Liquors LLC filed an amended class action complaint on July 15, 2016, against Visa and MasterCard were severed and remanded to the District of Utah. The case remains stayed.Inc., Visa U.S.A.,

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Note 21—Subsequent Events
In October 2014, the Company's board of directors authorized a new $5.0 billion share repurchase program. See Note 14—Stockholders' Equity.
In October 2014, the Company’s board of directors declared a dividendMasterCard, Discover, American Express, EMVCo and certain financial institutions in the aggregate amountU.S. District Court for the Northern District of $0.48 per shareCalifornia. The amended complaint asserts that defendants, through EMVCo, conspired to shift liability for fraudulent, faulty or otherwise rejected consumer credit card transactions from defendants to the purported class of class A common stock (determinedmerchants, defined as those merchants throughout the United States who have been subject to the "Liability Shift" from October 2015 to the present. Plaintiffs claim that the so-called "Liability Shift" violates Sections 1 and 3 of the Sherman Act and certain state laws, and seek treble damages, injunctive relief and attorneys' fees. On September 30, 2016, the court granted motions to dismiss the amended complaint filed by EMVCo and the financial institution defendants, but denied motions to dismiss filed by Visa Inc., Visa U.S.A., MasterCard, American Express and Discover.
Walmart Acceptance Agreement
On May 10, 2016, Wal-Mart Stores Inc. and various affiliates ("Walmart") filed a lawsuit against Visa U.S.A. in New York County Supreme Court. Walmart seeks a declaratory judgment that certain of its practices related to the acceptance of Visa debit cards did not previously and would not in the future constitute a breach of the acceptance agreement entered into between Walmart and Visa. Walmart also seeks attorneys' fees and a declaratory judgment that certain of Visa's actions violated the same agreement. On June 29, 2016, Visa answered the complaint and filed counterclaims seeking declaratory and injunctive relief, as well as costs and other remedies. In its counterclaims, Visa alleges that certain of Walmart's conduct and practices relating to the acceptance of Visa debit cards constitute a breach of the acceptance agreement and a breach of the implied duty of good faith and fair dealing, and that Walmart fraudulently induced Visa to enter into the acceptance agreement. On August 19, 2016, Walmart moved to dismiss Visa’s counterclaim for fraudulent inducement.
Kroger
On June 27, 2016, The Kroger Co. ("Kroger") filed a lawsuit against Visa Inc. in the U.S. District Court for the Southern District of Ohio. In its complaint, Kroger seeks a declaratory judgment that certain of Visa's rules related to the acceptance of Visa debit cards are inconsistent with the Dodd-Frank Act. Kroger also seeks damages and other relief related to certain state law claims. On August 11, 2016, Visa filed a motion to dismiss the complaint. On September 15, 2016, Kroger filed its opposition to Visa’s motion to dismiss, arguing, among other things, that Kroger seeks a declaratory judgment that Kroger has not breached its contract with Visa.
Broadway Grill
On July 12, 2016, Broadway Grill, Inc. ("Broadway Grill"), on behalf of itself and a putative class of California merchants that have accepted Visa-branded cards since January 1, 2004, filed a lawsuit against Visa Inc., Visa International and Visa U.S.A. in California state court. Based on allegations similar to those advanced by plaintiffs in MDL 1720, Broadway Grill pursues claims under California state antitrust and unfair business statutes. Broadway Grill seeks damages, costs and other remedies. On July 18, 2016, the case was removed to the U.S. District Court for the Northern District of class BCalifornia. On September 27, 2016, the district court granted leave to amend the complaint and class C common stock onentered an as-converted basis). See Note 14—Stockholders' Equity.

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Tableorder remanding the case to California state court. Thereafter, Broadway Grill amended its complaint and Visa sought permission from the U.S. Court of ContentsAppeals for the Ninth Circuit to appeal the district court’s decision. On October 17, 2016, the district court ordered the case remanded to California state court, and Visa's request for permission to appeal is pending.


Selected Quarterly Financial Data (Unaudited)
The following tables show selected quarterly operating results for each quarter and full year of fiscal 20142016 and 20132015 for the Company:
 
Quarter Ended (unaudited) Fiscal YearQuarter Ended (unaudited) Fiscal Year
Visa Inc.
Sep. 30,
2014
(1)
 Jun. 30,
2014
 Mar. 31,
2014
 Dec. 31,
2013
 2014 Total
Sept. 30,
2016
(1)
 
June 30,
2016
(2),(3)
 
Mar. 31,
2016
(3)
 
Dec. 31,
2015
(4)
 2016 Total
(in millions, except per share data)(in millions, except per share data)
Operating revenues$3,229
 $3,155
 $3,163
 $3,155
 $12,702
$4,261
 $3,630
 $3,626
 $3,565
 $15,082
Operating income$1,552
 $2,020
 $2,048
 $2,077
 $7,697
$2,625
 $428
 $2,434
 $2,396
 $7,883
Net income attributable to Visa Inc.$1,073
 $1,360
 $1,598
 $1,407
 $5,438
Net income$1,931
 $412
 $1,707
 $1,941
 $5,991
Basic earnings per share                  
Class A common stock$1.73
 $2.17
 $2.53
 $2.21
 $8.65
$0.79
 $0.17
 $0.71
 $0.80
 $2.49
Class B common stock$0.73
 $0.91
 $1.06
 $0.93
 $3.63
$1.31
 $0.29
 $1.17
 $1.32
 $4.10
Class C common stock$1.73
 $2.17
 $2.53
 $2.21
 $8.65
$3.17
 $0.69
 $2.85
 $3.20
 $9.94
Diluted earnings per share                  
Class A common stock$1.72
 $2.17
 $2.52
 $2.20
 $8.62
$0.79
 $0.17
 $0.71
 $0.80
 $2.48
Class B common stock$0.72
 $0.91
 $1.06
 $0.93
 $3.62
$1.30
 $0.28
 $1.17
 $1.32
 $4.09
Class C common stock$1.72
 $2.17
 $2.52
 $2.20
 $8.62
$3.16
 $0.69
 $2.84
 $3.20
 $9.93
 
Quarter Ended (unaudited) Fiscal YearQuarter Ended (unaudited) Fiscal Year
Visa Inc.Sep. 30,
2013
 Jun. 30,
2013
 Mar. 31,
2013
 Dec. 31,
2012
 2013 TotalSept. 30,
2015
 
June 30,
2015
(5)
 Mar. 31,
2015
 
Dec. 31,
2014
(6)
 2015 Total
(in millions, except per share data)(in millions, except per share data)
Operating revenues$2,973
 $3,001
 $2,958
 $2,846
 $11,778
$3,571
 $3,518
 $3,409
 $3,382
 $13,880
Operating income$1,751
 $1,828
 $1,860
 $1,800
 $7,239
$2,283
 $2,262
 $2,281
 $2,238
 $9,064
Net income attributable to Visa Inc.$1,192
 $1,225
 $1,270
 $1,293
 $4,980
Net income$1,512
 $1,697
 $1,550
 $1,569
 $6,328
Basic earnings per share                  
Class A common stock$1.86
 $1.89
 $1.93
 $1.94
 $7.61
$0.62
 $0.69
 $0.63
 $0.63
 $2.58
Class B common stock$0.78
 $0.79
 $0.81
 $0.82
 $3.20
$1.02
 $1.14
 $1.04
 $1.05
 $4.26
Class C common stock$1.86
 $1.89
 $1.93
 $1.94
 $7.61
$2.48
 $2.78
 $2.53
 $2.54
 $10.33
Diluted earnings per share                  
Class A common stock$1.85
 $1.88
 $1.92
 $1.93
 $7.59
$0.62
 $0.69
 $0.63
 $0.63
 $2.58
Class B common stock$0.78
 $0.79
 $0.81
 $0.81
 $3.19
$1.02
 $1.14
 $1.04
 $1.04
 $4.25
Class C common stock$1.85
 $1.88
 $1.92
 $1.93
 $7.59
$2.48
 $2.77
 $2.52
 $2.53
 $10.30
(1) 
DuringOur unaudited consolidated statement of operations include the fourth quarterimpact of fiscal 2014, we recorded a litigation provisionseveral significant one-time items. See Overview within Item 7—Management's Discussion and Analysis of $450 millionFinancial Condition and related tax benefits associated with the interchange multidistrict litigation, which is covered by the retrospective responsibility plan. Monetary liabilities from settlementsResults of or judgmentsOperations of this report.
(2)
The Company did not include Visa Europe's financial results in the covered litigation will be paidCompany's unaudited consolidated financial statements of operations from the litigation escrow account.acquisition date, June 21, 2016, through June 30, 2016 as the impact was immaterial. The dilutive impact of the outstanding shares of series B and C convertible participating preferred stock from June 21, 2016 through June 30, 2016 was also not included in the calculation of basic or diluted earnings per share as the effect was immaterial. SeeNote 3—Retrospective Responsibility Plan2—Acquisition of Visa Europe and Note 20—Legal Matters15—Earnings Per Share to our consolidated financial statements. During the quarter ended June 30, 2016, the Company recorded several one-time items associated with the Visa Europe acquisition as follows:

107

$152 million of acquisition related costs; and
$145 million of foreign exchange gains on euro deposits held for a short period prior to the Closing.

See Overview within Item 7—Management's Discussion and Analysis of Financial Condition and Results of Operations of this report.
(3)
During the second and third quarters of fiscal 2016, the Company recorded a net gain of $116 million and a net loss of $42 million, respectively, before tax, related to currency forward contracts associated with the euro cash consideration paid in the Visa Europe acquisition. See Overview within Management's Discussion and Analysis of Financial Condition and Results of Operations within this report.
(4)
During the three months ended December 31, 2015, the Company recorded $255 million non-operating income related to a decrease in the fair value of the Visa Europe put option. This amount is not subject to income tax. See Overview within Item 7—Management's Discussion and Analysis of Financial Condition and Results of Operations of this report.
(5)
In the third quarter of fiscal 2015, the Company recorded a $110 million, non-operating loss related to an increase in the fair value of the Visa Europe put option. This amount is not subject to income tax. See Overview within Item 7—Management's Discussion and Analysis of Financial Condition and Results of Operations.
(6)
The per share amounts for the first quarter of fiscal 2015 presented have been retroactively adjusted to reflect the four-for-one stock split effected in the fiscal second quarter of 2015. See Note 14—Stockholders' Equity.

ITEM 9.Changes in and Disagreements with Accountants on Accounting and Financial Disclosures
Not applicable.
ITEM 9A.Controls and Procedures
Evaluation of Disclosure Controls and Procedures
We maintain a system of disclosure controls and procedures (as defined in the Rules 13a-15(e) and 15(d)-15(e) under the Securities Exchange Act of 1934, as amended (the “Exchange Act”)) that is designed to ensure that information required to be disclosed in our Exchange Act reports is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms, and that such information is accumulated and communicated to our management, including our Chief Executive Officer and Chief Financial Officer, as appropriate, to allow timely decisions regarding required disclosures.
Under the supervision and with the participation of our management, including our Chief Executive Officer and Chief Financial Officer, we conducted an evaluation of our disclosure controls and procedures. On June 21, 2016, we acquired Visa Europe Limited ("Visa Europe"). Management has excluded the acquired business from its assessment of the effectiveness of disclosure controls and procedures as of September 30, 2016. Based on this evaluation, our Chief Executive Officer and our Chief Financial Officer concluded that, as of September 30, 20142016, our disclosure controls and procedures were effective, at the reasonable assurance level. Management expects to include Visa Europe in its assessment of the effectiveness of disclosure controls and procedures beginning in fiscal year 2017.
There are inherent limitations to the effectiveness of any system of disclosure controls and procedures. These limitations include the possibility of human error, the circumvention or overriding of the controls and procedures and reasonable resource constraints. In addition, because we have designed our system of controls based on certain assumptions, which we believe are reasonable, about the likelihood of future events, our system of controls may not achieve its desired purpose under all possible future conditions. Accordingly, our disclosure controls and procedures provide reasonable assurance, but not absolute assurance, of achieving their objectives.
Management’s Report on Internal Control over Financial Reporting
The Company’s management is responsible for establishing and maintaining adequate internal control over financial reporting for the Company. Management assessed the effectiveness of the Company’s internal control over financial reporting as of September 30, 20142016. Management has excluded Visa Europe from its assessment of the effectiveness of internal control over financial reporting as its acquisition was completed in the last half of fiscal year 2016 on June 21, 2016. Visa Europe represented 4% of net operating revenue for the fiscal year ended September 30, 2016, and 7% of total assets at September 30, 2016, after excluding goodwill and intangible assets recorded upon Visa Europe's acquisition. The recognition of goodwill and intangible assets is covered by our internal controls over mergers and acquisitions, which were included in management's assessment of the effectiveness of the Company's internal control over financial reporting for the fiscal year ended September 30, 2016. Management expects to include Visa Europe in its assessment of internal control over financial reporting beginning in fiscal year 2017. See Note 2—Acquisition of Visa Europe to our consolidated financial statements includedin Item 8—Financial Statements and Supplementary Data of this report for pro forma information.
Based on management’s assessment, management has concluded that the Company’s internal control over financial reporting was effective as of September 30, 20142016 using the criteria set forth in Internal ControlIntegrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO) in Internal Control—Integrated Framework (1992)(2013 framework).
Our internal control over financial reporting is designed to provide reasonable, but not absolute, assurance regarding the reliability of financial reporting and the preparation of financial statements in accordance with U.S. generally accepted accounting principles. There are inherent limitations to the effectiveness of any system of internal control over financial reporting. These limitations include the possibility of human error, the circumvention or overriding of the system and reasonable resource constraints. Because of its inherent limitations, our internal control over financial reporting may not prevent or detect misstatements. Projections of any evaluation of effectiveness to future periods are subject to the risks discussed in Item 1A—Risk Factors of this report.
The effectiveness of our internal control over financial reporting as of September 30, 20142016, has been audited by KPMG LLP, an independent registered public accounting firm and is included in Item 8 of this report.
Changes in Internal Control over Financial Reporting

In preparation for management’s report on internal control over financial reporting, we documented and tested the design and operating effectiveness of our internal control over financial reporting. During fiscal 20142016, there were no significant changes in our internal controls over financial reporting that occurred during the year ended September 30, 20142016, that have materially affected, or are reasonably likely to materially affect, the Company’s internal control over financial reporting.
ITEM 9B.Other Information
Not applicable.

108


PART III
Certain information required by Part III is omitted from this Report and the Company will file a definitive proxy statement pursuant to Regulation 14A under the Exchange Act (the “Proxy Statement”) not later than 120 days after the end of the fiscal year ended September 30, 20142016, and certain information included therein is incorporated herein by reference. Only those sections of the Proxy Statement that specifically address the items set forth herein are incorporated by reference. Such incorporation does not include the report of the Audit and Risk Committee included in the Proxy Statement.
ITEM 10.Directors, Executive Officers and Corporate Governance
The information required by this item concerning the Company's directors, executive officers, the Code of Business Conduct and Ethics and corporate governance matters is incorporated herein by reference to the sections entitled “Director Nominee Biographies,” “Executive Officers,”Officers” and “Corporate Governance—Codes of Conduct and Ethics,” and “Board Meetings and Committees of the Board—Committees of the Board of Directors”Governance” in our Proxy Statement.
The information required by this item regarding compliance with Section 16(a) of the Exchange Act pursuant to Item 405 of Regulation S-K is incorporated herein by reference to the section entitled “Section 16(a) Beneficial Ownership Reporting Compliance” in our Proxy Statement.
Our Code of Business Conduct and Ethics, Code of Ethics for Senior Financial Officers and our Corporate Governance Guidelines are available on the Investor Relations page of our website at http://investor.visa.com, under “Corporate Governance.” Printed copies of these documents are also available to stockholders without charge upon written request directed to Corporate Secretary, Visa Inc., P.O. Box 8999,193243, San Francisco, California 94128-8999.94119.
ITEM 11.Executive Compensation
The information required by this item concerning director and executive compensation is incorporated herein by reference to the sections entitled “Compensation of Non-Employee Directors” and “Executive Compensation” in our Proxy Statement.
The information required by this item pursuant to Item 407(e)(4) of Regulation S-K is incorporated herein by reference to the section entitled “Compensation Committee Interlocks and Insider Participation” in our Proxy Statement.
The information required by this item pursuant to Item 407(e)(5) of Regulation S-K is incorporated herein by reference to the section entitled “Compensation Committee Report” in our Proxy Statement.
ITEM 12.Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters
The information required by this item pursuant to Item 403 of Regulation S-K is incorporated herein by reference to the section entitled “Beneficial Ownership of Equity Securities” in our Proxy Statement.
For the information required by item 201(d) of Regulation S-K, refer to Item 5 in this report.
ITEM 13.Certain Relationships and Related Transactions, and Director Independence
The information required by this item concerning related party transactions pursuant to Item 404 of Regulation S-K is incorporated herein by reference to the section entitled Corporate Governance—Certain Relationships and Related Person Transactions” in our Proxy Statement.
The information required by this item concerning director independence pursuant to Item 407(a) of Regulation S-K is incorporated herein by reference to the section entitled Corporate Governance— Independence of Directors” in our Proxy Statement.
ITEM 14.Principal Accountant Fees and Services
The information required by this Item is incorporated herein by reference to the section entitled “Independent Registered Public Accounting Firm Fees” in our Proxy Statement.

109


PART IV
 
ITEM 15.Exhibits and Financial Statement Schedules
(a)The following documents are filed as part of this report:
1.Consolidated Financial Statements
See Index to Consolidated Financial Statements in Item 8—Financial Statements and Supplementary Data of this report.
2.Consolidated Financial Statement Schedules
None.
3.The following exhibits are filed as part of this report or, where indicated, were previously filed and are hereby incorporated by reference:
Refer to the Exhibit Index herein.

110


SIGNATURES
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, as amended, the registrant has duly caused this Annual Report on Form 10-K to be signed on its behalf by the undersigned, thereunto duly authorized.
 
VISA INC.  
   
By: /s/ Charles W. Scharf
Name: Charles W. Scharf
Title: Chief Executive Officer
Date: November 20, 201415, 2016
Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, this report has been signed below by the following persons on behalf of the registrant in the capacities and on the dates indicated:


Signature Title Date
     
/s/ Charles W. Scharf Chief Executive Officer and Director November 20, 201415, 2016
Charles W. Scharf (principal executive officer)Principal Executive Officer)  
     
/s/ Byron H. PollittVasant M. Prabhu Chief Financial Officer November 20, 201415, 2016
Byron H. PollittVasant M. Prabhu (principal financial officerPrincipal Financial Officer)
/s/ James H. HoffmeisterGlobal Corporate Controller and principal accounting officer)November 15, 2016
James H. HoffmeisterChief Accounting Officer
(Principal Accounting Officer)  
     
/s/ Robert W. Matschullat Independent Chair November 20, 201415, 2016
Robert W. Matschullat
/s/ Lloyd A. CarneyDirectorNovember 15, 2016
Lloyd A. Carney   
     
/s/ Mary B. Cranston Director November 20, 201415, 2016
Mary B. Cranston    
     
/s/ Francisco Javier Fernández-Carbajal Director November 20, 201415, 2016
Francisco Javier Fernández-Carbajal
/s/ Gary A. HoffmanDirectorNovember 15, 2016
Gary A. Hoffman    
     
/s/ Alfred F. Kelly, Jr. Director and Chief Executive Officer November 20, 201415, 2016
Alfred F. Kelly, Jr. Designate  
     
/s/ Cathy E. Minehan Director November 20, 201415, 2016
Cathy E. Minehan    
     
/s/ Suzanne Nora Johnson Director November 20, 201415, 2016
Suzanne Nora Johnson    
     
/s/ David J. Pang Director November 20, 201415, 2016
David J. Pang
/s/ William S. ShanahanDirectorNovember 20, 2014
William S. Shanahan    
     
/s/ John A. C. Swainson Director November 20, 201415, 2016
John A. C. Swainson    
     
/s/ Maynard G. Webb, Jr. Director November 20, 201415, 2016
Maynard G. Webb, Jr.    


111


EXHIBIT INDEX
 
 Incorporated by Reference Incorporated by Reference
Exhibit Exhibit File Exhibit Filing Exhibit File Exhibit Filing
Number Description Form Number Number Date Description Form Number Number Date
  
2.1 Amended and Restated Transaction Agreement, dated as of May 10, 2016, between Visa Inc. and Visa Europe Limited # 8-K 001-33977 2.1 5/10/2016
 
3.1 Fifth Amended and Restated Certificate of Incorporation of Visa Inc. 8-K 001-33977 3.1 12/17/2008 
Sixth Amended and Restated Certificate of Incorporation of Visa Inc.

 8-K 001-33977 3.2 1/29/2015
  
3.2 Certificate of Correction of the Fifth Amended and Restated Certificate of Incorporation of Visa Inc. 10-Q 001-33977 3.1 7/30/2009 Certificate of Correction of the Certificate of Incorporation of Visa Inc. 8-K 001-33977 3.1 
2/27/2015

  
3.3 Certificate of Amendment to the Fifth Amended and Restated Certificate of Incorporation of Visa Inc. to Declassify the Board of Directors 8-K 001-33977 3.1 1/31/2011 
Amended and Restated Bylaws of Visa Inc.

 10-K 001-33977 3.3 11/20/2015
 
3.4 Certificate of Amendment to the Fifth Amended and Restated Certificate of Incorporation of Visa Inc. to Implement a Majority Vote Standard in Uncontested Elections of Directors 8-K 001-33977 3.2 1/31/2011
 
3.5 Amended and Restated Bylaws 8-K 001-33977 3.1 10/25/2012
  
4.1 Form of stock certificate of Visa Inc. S-4/A 333-143966 4.1 9/13/2007 Form of stock certificate of Visa Inc. S-4/A 333-143966 4.1 9/13/2007
  
4.2 Form of specimen certificate for class B common stock of Visa Inc. 8-A 000-53572 4.1 1/28/2009 Form of specimen certificate for class B common stock of Visa Inc. 8-A 000-53572 4.1 1/28/2009
  
4.3 Form of specimen certificate for class C common stock of Visa Inc. 8-A 000-53572 4.2 1/28/2009 Form of specimen certificate for class C common stock of Visa Inc. 8-A 000-53572 4.2 1/28/2009
  
4.4 
The instruments defining the rights of holders of long-term debt securities of Visa Inc. and its subsidiaries have been omitted(1)
 N/A N/A N/A N/A Indenture dated December 14, 2015 between Visa Inc. and U.S. Bank National Association 8-K 001-33977 4.1 12/14/2015
  
4.5 Form of 1.200% Senior Note due 2017 8-K 001-33977 4.2 12/14/2015
 
4.6 Form of 2.200% Senior Note due 2020 8-K 001-33977 4.3 12/14/2015
 
4.7 Form of 2.800% Senior Note due 2022 8-K 001-33977 4.4 12/14/2015
 
4.8 Form of 3.150% Senior Note due 2025 8-K 001-33977 4.5 12/14/2015
 
4.9 Form of 4.150% Senior Note due 2035 8-K 001-33977 4.6 12/14/2015
 
4.10 Form of 4.300% Senior Note due 2045 8-K 001-33977 4.7 12/14/2015
 
4.11 Certificate of Designations of Series A Convertible Participating Preferred Stock of Visa Inc. 8-K 001-33977 3.1 6/21/2016
 
4.12 Certificate of Designations of Series B Convertible Participating Preferred Stock of Visa Inc. 8-K 001-33977 3.2 6/21/2016
 
4.13 Certificate of Designations of Series C Convertible Participating Preferred Stock of Visa Inc. 8-K 001-33977 3.3 6/21/2016
 
10.1 Form of Indemnity Agreement S-4/A 333-143966 10.4 8/2/2007 Form of Indemnity Agreement 8-K 001-33977 10.1 10/25/2012
  
10.2 Form of Indemnity Agreement 8-K 001-33977 10.1 10/25/2012
 
10.3 Amended and Restated Global Restructuring Agreement, dated August 24, 2007, by and among Visa Inc., Visa International Service Association, Visa U.S.A. Inc., Visa Europe Limited, Visa Canada Association, Inovant LLC, Inovant, Inc., Visa Europe Services, Inc., Visa International Transition LLC, VI Merger Sub, Inc., Visa USA Merger Sub Inc. and 1734313 Ontario Inc. S-4/A 333-143966 Annex A 9/13/2007
 
10.4 Form of Visa Europe Put-Call Option Agreement between Visa Inc. and Visa Europe Limited S-4/A 333-143966 Annex B 9/13/2007
 
10.5 Form of Escrow Agreement by and among Visa Inc., Visa U.S.A. Inc. and the escrow agent S-4 333-143966 10.15 6/22/2007
 
10.6 Form of Framework Agreement by and among Visa Inc., Visa Europe Limited, Inovant LLC, Visa International Services Association and Visa U.S.A. Inc. † S-4/A 333-143966 10.17 7/24/2007
 
10.7 364-Day Revolving Credit Agreement, dated January 29, 2014, by and among Visa Inc., Visa International Service Association, Visa U.S.A. Inc., Bank of America, N.A., as administrative agent, JP Morgan Chase Bank N.A., as syndication agent, and the lenders referred to therein 10-Q 001-33977 10.1 4/24/2014
 

1


10.8 Form of Interchange Judgment Sharing Agreement by and among Visa International Service Association and Visa U.S.A. Inc., and the other parties thereto † S-4/A 333-143966 10.13 7/24/2007
           
10.9 Interchange Judgment Sharing Agreement Schedule 8-K 001-33977 10.2 2/8/2011
           
10.10 Form of Loss Sharing Agreement by and among Visa U.S.A. Inc., Visa International Service Association, Visa Inc. and various financial institutions S-4/A 333-143966 10.14 7/24/2007
           
10.11 Loss Sharing Agreement Schedule 8-K 001-33977 10.1 2/8/2011
           
10.12 Form of Litigation Management Agreement by and among Visa Inc., Visa International Service Association, Visa U.S.A. Inc. and the other parties thereto S-4/A 333-143966 10.18 8/22/2007
           
10.13 Omnibus Agreement, dated February 7, 2011, regarding Interchange Litigation Judgment Sharing and Settlement Sharing by and among Visa Inc., Visa U.S.A. Inc., Visa International Service Association, MasterCard Incorporated, MasterCard International Incorporated and the parties thereto 8-K 001-33977 10.2 7/16/2012
           
10.14+ Amendment, dated August 26, 2014 to the Omnibus Agreement regarding Interchange Litigation Judgment Sharing and Settlement Sharing by and among Visa Inc., Visa U.S.A. Inc., Visa International Service Association, MasterCard Incorporated, MasterCard International Incorporated and the parties thereto        
           
10.15 Settlement Agreement, dated October 19, 2012, by and among Visa Inc., Visa U.S.A. Inc., Visa International Service Association, MasterCard Incorporated, MasterCard International Incorporated, various U.S. financial institution defendants, and the class plaintiffs to resolve the class plaintiffs' claims in the matter styled In re Payment Card Interchange Fee and Merchant Discount Antitrust Litigation, No. 05-MD-1720 10-Q 001-33977 10.3 2/6/2013
           
10.16* Visa 2005 Deferred Compensation Plan, effective as of January 1, 2005 S-4/A 333-143966 10.1 7/24/2007
           
10.17*+ Visa Directors Deferred Compensation Plan, as amended and restated as of July 22, 2014        
           
10.18*+ Visa Inc. 2007 Equity Incentive Compensation Plan, as amended and restated as of October 22, 2014        
           
10.19* Visa Inc. Incentive Plan, as amended and restated as of January 27, 2011 8-K 001-33977 10.1 1/31/2011
           
10.20* Visa Excess Thrift Plan, as amended and restated as of January 1, 2008 10-K 001-33977 10.31 11/21/2008
           
10.21* Visa Excess Retirement Benefit Plan, as amended and restated as of January 1, 2008 10-K 001-33977 10.32 11/21/2008
           
10.22* First Amendment, effective January 1, 2011, of the Visa Excess Retirement Benefit Plan, as amended and restated as of January 1, 2008 10-K 001-33977 10.34 11/18/2011
           
10.2 Amended and Restated Global Restructuring Agreement, dated August 24, 2007, by and among Visa Inc., Visa International Service Association, Visa U.S.A. Inc., Visa Europe Limited, Visa Canada Association, Inovant LLC, Inovant, Inc., Visa Europe Services, Inc., Visa International Transition LLC, VI Merger Sub, Inc., Visa USA Merger Sub Inc. and 1734313 Ontario Inc. S-4/A 333-143966 Annex A 9/13/2007
           
10.3 Form of Visa Europe Put-Call Option Agreement between Visa Inc. and Visa Europe Limited S-4/A 333-143966 Annex B 9/13/2007
           
10.4 Amended and Restated Amendment No. 1 to the Visa Europe Put-Call Option Agreement, dated May 10, 2016, by and between Visa Inc. and Visa Europe Limited 8-K 001-33977 2.2 5/10/2016
           
10.5 Form of Escrow Agreement by and among Visa Inc., Visa U.S.A. Inc. and the escrow agent S-4 333-143966 10.15 6/22/2007
           
10.6 Form of Framework Agreement by and among Visa Inc., Visa Europe Limited, Inovant LLC, Visa International Services Association and Visa U.S.A. Inc. † S-4/A 333-143966 10.17 7/24/2007
           
10.7 Five Year Revolving Credit Agreement, dated January 27, 2016, by and among Visa Inc., Visa International Service Association, Visa U.S.A. Inc., as borrowers, Bank of America, N.A., as administrative agent, JPMorgan Chase Bank N.A., as syndication agent, and the lenders referred to therein # 10-Q 001-33977 10.1 4/25/2016
           
10.8 Form of Interchange Judgment Sharing Agreement by and among Visa International Service Association and Visa U.S.A. Inc., and the other parties thereto † S-4/A 333-143966 10.13 7/24/2007
           
10.9 Interchange Judgment Sharing Agreement Schedule 8-K 001-33977 10.2 2/8/2011
           
10.10 Amendment of Interchange Judgment Sharing Agreement 10-K 001-33977 10.10 11/20/2015
           
10.11 Form of Loss Sharing Agreement by and among Visa U.S.A. Inc., Visa International Service Association, Visa Inc. and various financial institutions S-4/A 333-143966 10.14 7/24/2007
           
10.12 Loss Sharing Agreement Schedule 8-K 001-33977 10.1 2/8/2011
           
10.13 Amendment of Loss Sharing Agreement 10-K 001-33977 10.13 11/20/2015
           
10.14 Form of Litigation Management Agreement by and among Visa Inc., Visa International Service Association, Visa U.S.A. Inc. and the other parties thereto S-4/A 333-143966 10.18 8/22/2007
           

2

10.15 Omnibus Agreement, dated February 7, 2011, regarding Interchange Litigation Judgment Sharing and Settlement Sharing by and among Visa Inc., Visa U.S.A. Inc., Visa International Service Association, MasterCard Incorporated, MasterCard International Incorporated and the parties thereto 8-K 001-33977 10.2 7/16/2012
           
10.16 Amendment, dated August 26, 2014, to the Omnibus Agreement regarding Interchange Litigation Judgment Sharing and Settlement Sharing by and among Visa Inc., Visa U.S.A. Inc., Visa International Service Association, MasterCard Incorporated, MasterCard International Incorporated and the parties thereto 10-K 001-33977 10.14 11/21/2014
           
10.17 Second Amendment, dated October 22, 2015, to Omnibus Agreement regarding Interchange Litigation Judgment Sharing and Settlement Sharing 10-K 001-33977 10.17 11/20/2015
           
10.18 Settlement Agreement, dated October 19, 2012, by and among Visa Inc., Visa U.S.A. Inc., Visa International Service Association, MasterCard Incorporated, MasterCard International Incorporated, various U.S. financial institution defendants, and the class plaintiffs to resolve the class plaintiffs' claims in the matter styled In re Payment Card Interchange Fee and Merchant Discount Antitrust Litigation, No. 05-MD-1720 10-Q 001-33977 10.3 2/6/2013
           
10.19 Loss Sharing Agreement, dated as of November 2, 2015, among the UK Members listed on Schedule 1 thereto, Visa Inc. and Visa Europe Limited 8-K 001-33977 10.1 11/2/2015
           
10.20 Litigation Management Deed, dated as of June 21, 2016, by and among the VE Member Representative, Visa Inc., the LMC Appointing Members, the UK&I DCC Appointing Members, the Europe DCC Appointing Members and the UK&I DCC Interested Members 8-K 001-33977 10.1 6/21/2016
           
10.21* Visa 2005 Deferred Compensation Plan, effective as of August 12, 2015 10-K 001-33977 10.21 11/20/2015
           
10.22* Visa Directors Deferred Compensation Plan, as amended and restated as of July 22, 2014 10-K 001-33977 10.17 11/21/2014
           
10.23* Visa Inc. 2007 Equity Incentive Compensation Plan, as amended and restated as of February 3, 2016 DEFA 14A 001-33977 Annex A 1/12/2016
           
10.24* Visa Inc. Incentive Plan, as amended and restated as of February 3, 2016 DEF 14A 001-33977 Annex B 12/11/2015
           
10.25* Visa Excess Thrift Plan, as amended and restated as of January 1, 2008 10-K 001-33977 10.31 11/21/2008
           
10.26* Visa Excess Retirement Benefit Plan, as amended and restated as of January 1, 2008 10-K 001-33977 10.32 11/21/2008
           

10.23*10.27*First Amendment, effective January 1, 2011, of the Visa Excess Retirement Benefit Plan, as amended and restated as of January 1, 200810-K001-3397710.3411/18/2011
10.28* Visa Inc. Executive Severance Plan, effective as of November 3, 2010 8-K 001-33977 10.1 11/9/2010
           
10.24*10.29* Visa Inc. 2015 Employee Stock Purchase PlanDEF 14A001-33977Appendix B12/12/2014
10.30*
Form of Visa Inc. 2007 Equity Incentive Compensation Plan Stock Option Award Agreement for executive officers, other than the CEO, for awards granted after November 1, 2010

10-K001-3397710.4011/19/2010
10.31*
Form of Visa Inc. 2007 Equity Incentive Compensation Plan Stock Option Award Agreement for executive officers, other than the CEO, for awards granted after November 1, 2011

 10-K 001-33977 10.35 11/18/2011
           
10.25*10.32* Form of Visa Inc. 2007 Equity Incentive Compensation Plan Restricted Stock Award Agreement for executive officers, other than the CEO, for awards granted after November 1, 201110-K001-3397710.3611/18/2011
10.26*Form of Visa Inc. 2007 Equity Incentive Compensation Plan Restricted Stock Unit Award Agreement for executive officers, other than the CEO, for awards granted after November 1, 201110-K001-3397710.3711/18/2011
10.27*Form of Visa Inc. 2007 Equity Incentive Compensation Plan Performance Share Award Agreement for executive officers, other than the CEO, for awards granted after November 1, 201110-K001-3397710.3911/18/2011
10.28*
Form of Visa Inc. 2007 Equity Incentive Compensation Plan Stock Option Award Agreement for the CEO, for awards granted after November 1, 2012

 10-Q 001-33977 10.4 2/6/2013
           
10.29*Form of Visa Inc. 2007 Equity Incentive Compensation Plan Restricted Stock Unit Award Agreement for the CEO, for awards granted after November 1, 201210-Q001-3397710.52/6/2013
10.30*Form of Visa Inc. 2007 Equity Incentive Compensation Plan Restricted Stock Award Agreement for executive officers, other than the CEO, with limited vesting upon termination for awards granted after November 1, 201210-Q001-3397710.62/6/2013
10.31*Form of Visa Inc. 2007 Equity Incentive Compensation Plan Restricted Stock Unit Agreement for executive officers, other than the CEO, with limited vesting upon termination for awards granted after November 1, 201210-Q001-3397710.72/6/2013
10.32*10.33* Form of Visa Inc. 2007 Equity Incentive Compensation Plan Stock Option Award Agreement for awards granted after November 18, 2013 10-Q 001-33977 10.1 1/30/2014
           
10.33*10.34* Form of Visa Inc. 2007 Equity Incentive Compensation Plan Restricted Stock Award Agreement for awards granted after November 18, 2013 10-Q 001-33977 10.2 1/30/2014
           
10.34*10.35* Form of Visa Inc. 2007 Equity Incentive Compensation Plan Restricted Stock Unit Award Agreement for awards granted after November 18, 2013 10-Q 001-33977 10.3 1/30/2014
           
10.35*10.36* Form of Visa Inc. 2007 Equity Incentive Compensation Plan Performance Share Award Agreement for awards granted after November 18, 2013 10-Q 001-33977 10.4 1/30/2014
           

3


10.36*10.37* Form of Alternate Visa Inc. 2007 Equity Incentive Compensation Plan Stock Option Award Agreement for awards granted after November 18, 2013 10-Q 001-33977 10.5 1/30/2014
           
10.37*10.38* Form of Alternate Visa Inc. 2007 Equity Incentive Compensation Plan Restricted Stock Award Agreement for awards granted after November 18, 2013 10-Q 001-33977 10.6 1/30/2014
           
10.38*10.39* Form of Alternate Visa Inc. 2007 Equity Incentive Compensation Plan Restricted Stock Unit Award Agreement for awards granted after November 18, 2013 10-Q 001-33977 10.7 1/30/2014
           

10.39*
10.40* Form of Visa Inc. 2007 Equity Incentive Compensation Plan Director Restricted Stock Unit Award Agreement for awards granted after November 18, 2013 10-Q 001-33977 10.8 1/30/2014
           
10.40*+10.41* Form of Visa Inc. 2007 Equity Incentive Compensation Plan Director Restricted Stock Unit Award Agreement for awards granted after November 1, 201410-K001-3397710.4011/21/2014
10.42*Form of Visa Inc. 2007 Equity Incentive Compensation Plan Stock Option Award Agreement for awards granted after November 1, 201410-K001-3397710.4111/21/2014
10.43*Form of Visa Inc. 2007 Equity Incentive Compensation Plan Restricted Stock Award Agreement for awards granted after November 1, 201410-K001-3397710.4211/21/2014
10.44*Form of Visa Inc. 2007 Equity Incentive Compensation Plan Restricted Stock Unit Award Agreement for awards granted after November 1, 201410-K001-3397710.4311/21/2014
10.45*Form of Visa Inc. 2007 Equity Incentive Compensation Plan Performance Share Award Agreement for awards granted after November 1, 201410-K001-3397710.4411/21/2014
10.46*Form of Alternate Visa Inc. 2007 Equity Incentive Compensation Plan Stock Option Award Agreement for awards granted after November 1, 201410-K001-3397710.4511/21/2014
10.47*Form of Alternate Visa Inc. 2007 Equity Incentive Compensation Plan Restricted Stock Award Agreement for awards granted after November 1, 201410-K001-3397710.4611/21/2014
10.48*Form of Alternate Visa Inc. 2007 Equity Incentive Compensation Plan Restricted Stock Unit Award Agreement for awards granted after November 1, 201410-K001-3397710.4711/21/2014
10.49*Form of Visa Inc. 2007 Equity Incentive Compensation Plan Stock Option Award Agreement for awards granted after November 1, 201510-Q001-3397710.11/28/2016
10.50*Form of Visa Inc. 2007 Equity Incentive Compensation Plan Restricted Stock Unit Award Agreement for awards granted after November 1, 201510-Q001-3397710.21/28/2016
10.51*Form of Visa Inc. 2007 Equity Incentive Compensation Plan Performance Share Award Agreement for awards granted after November 1, 201510-Q001-3397710.31/28/2016

10.52*+Form of Visa Inc. 2007 Equity Incentive Compensation Plan Restricted Stock Unit Award Agreement for the CEO, for the Make-Whole Award.        
           
10.41*+Form of Visa Inc. 2007 Equity Incentive Compensation Plan Stock Option Award Agreement for awards granted after November 1, 2014
10.42*+Form of Visa Inc. 2007 Equity Incentive Compensation Plan Restricted Stock Award Agreement for awards granted after November 1, 2014
10.43*+Form of Visa Inc. 2007 Equity Incentive Compensation Plan Restricted Stock Unit Award Agreement for awards granted after November 1, 2014
10.44*+Form of Visa Inc. 2007 Equity Incentive Compensation Plan Performance Share Award Agreement for awards granted after November 1, 2014
10.45*+Form of Alternate Visa Inc. 2007 Equity Incentive Compensation Plan Stock Option Award Agreement for awards granted after November 1, 2014
10.46*+Form of Alternate Visa Inc. 2007 Equity Incentive Compensation Plan Restricted Stock Award Agreement for awards granted after November 1, 2014
10.47*+Form of Alternate Visa Inc. 2007 Equity Incentive Compensation Plan Restricted Stock Unit Award Agreement for awards granted after November 1, 2014
10.48*10.53* Form of Letter Agreement relating to Visa Inc. Executive Severance Plan 8-K 001-33977 10.2 11/9/2010
           
10.49*10.54* Offer Letter, dated October 23, 2012, between Visa Inc. and Charles W. Scharf 8-K 001-33977 99.2 10/24/2012
           
10.50*10.55* Aircraft Time Sharing Agreement, dated November 7, 2012, between Visa Inc. and Charles W. Scharf 8-K 001-33977 10.1 11/9/2012
           

4


10.51*+10.56* Amendment No. 1 to the Aircraft Time Sharing Agreement, effective December 13, 2013, between Visa Inc. and Charles W. Scharf10-K001-3397710.5111/21/2014
10.57*Consulting Agreement, dated October 17, 2016, between Visa Inc. and Charles W. Scharf8-K001-3397799.210/21/2016
10.58*Offer Letter, dated October 17, 2016, between Visa Inc. and Alfred F. Kelly, Jr.8-K001-3397799.110/21/2016
10.59*+Aircraft Time Sharing Agreement, dated November 9, 2016, between Visa Inc. and Alfred F. Kelly, Jr.        
           
10.52*10.60* Offer Letter, dated May 20, 2013, between Visa Inc. and Ryan McInerney 8-K 001-33977 99.2 5/23/2013
           
10.53*+10.61* Sign-On Bonus Agreement, dated May 22, 2013, between Visa Inc. and Ryan McInerney 10-K 001-33977 10.53 11/21/2014
           
10.54*+10.62* Offer Letter, dated November 6, 2013, between Visa Inc. and Rajat Taneja 10-K 001-33977 10.54 11/21/2014
           
10.55*+10.63* Sign-On Bonus Agreement, dated November 12, 2013, between Visa Inc. and Rajat Taneja 10-K001-3397710.5511/21/2014
       
10.64*
Offer Letter and One-Time Cash Award
Agreement, dated January 27, 2015, between
Visa Inc. and Vasant M. Prabhu

8-K001-3397799.22/2/2015
           
12.1+ Statement of Computation of Ratio of Earnings to Fixed Charges        
           
21.1+ List of Significant Subsidiaries of Visa Inc.        
           
23.1+ Consent of KPMG LLP, Independent Registered Public Accounting Firm        
           
31.1+ Certification of the Chief Executive Officer pursuant to Exchange Act Rules 13a-14(a) and 15d-14(a), as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002        
           

31.2+ Certification of the Chief Financial Officer pursuant to Exchange Act Rules 13a-14(a) and 15d-14(a), as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002        
           
32.1+ Certification of the Chief Executive Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002        
           
32.2+ Certification of the Chief Financial Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002        
           
101.INS XBRL Instance Document        
           
101.SCH XBRL Taxonomy Extension Schema Document        
           
101.CAL XBRL Taxonomy Extension Calculation Linkbase Document        
           
101.DEF XBRL Taxonomy Extension Definition Linkbase Document        
           
101.LAB XBRL Taxonomy Extension Label Linkbase Document        
           
101.PRE XBRL Taxonomy Extension Presentation Linkbase Document        
           
_______________
(1)
We have agreed to furnish to the SEC, upon request, a copy of each instrument.
Confidential treatment has been requested for portions of this agreement. A completed copy of the agreement, including the redacted portions, has been filed separately with the SEC.
*Management contract, compensatory plan or arrangement.
+Filed or furnished herewith.
#Schedules have been omitted pursuant to Item 601(b)(2) of Regulation S-K. A copy of any omitted schedule will be furnished supplementally to the SEC upon request; provided, however, that the parties may request confidential treatment pursuant to Rule 24b-2 of the Exchange Act for any document so furnished.









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