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UNITED STATES SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
FORM 10-K
þANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the fiscal year ended September 30, 20162018
OR
¨TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from                      to                     
Commission file number 001-33977

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VISA INC.
(Exact name of Registrant as specified in its charter)
Delaware 26-0267673
(State or other jurisdiction
of incorporation or organization)
 
(IRS Employer
Identification No.)
   
P.O. Box 8999
San Francisco, California
 94128-8999
(Address of principal executive offices) (Zip Code)
(650) 432-3200
(Registrant’s telephone number, including area code)

Securities registered pursuant to Section 12(b) of the Act:    
Class A common stock, par value $0.0001 per share  New York Stock Exchange
(Title of each Class)  (Name of each exchange on which registered)
Securities registered pursuant to Section 12(g) of the Act:

Class B common stock, par value $0.0001 per share
Class C common stock, par value $0.0001 per share
(Title of each Class)
Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.    Yes  þ    No  ¨
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or 15(d) of the Act.    Yes  ¨    No  þ
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes  þ    No  ¨
Indicate by check mark whether the registrant has submitted electronically, and posted on its corporate website, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).    Yes  þ    No  ¨
Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K.    þ¨

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, or a non-accelerated filer.filer, smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer” “accelerated filer”filer,” “smaller reporting company,” and “smaller reporting“emerging growth company” in Rule 12b-2 of the Exchange Act. (Check one):
Large accelerated filer þ
Accelerated filer  o
Non-accelerated filer  o
Smaller reporting company  o
(Do not check if a smaller reporting company)
Non-accelerated filer o
Emerging growth company  o
 
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  ¨
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    Yes  ¨    No  þ
The aggregate market value of the registrant’s class A common stock, par value $0.0001 per share, held by non-affiliates (using the New York Stock Exchange closing price as of March 31, 2016,29, 2018, the last business day of the registrant’s most recently completed second fiscal quarter) was approximately $145.5 billion.$214.1 billion. There is currently no established public trading market for the registrant’s class B common stock, par value $0.0001 per share, or the registrant’s class C common stock, par value $0.0001 per share.
As of November 9, 2016,2018, there were 1,867,580,5971,759,797,999 shares outstanding of the registrant’s class A common stock, par value $0.0001 per share, 245,513,385 shares outstanding of the registrant’s class B common stock, par value $0.0001 per share, and 16,814,89611,706,272 shares outstanding of the registrant’s class C common stock, par value $0.0001 per share.
DOCUMENTS INCORPORATED BY REFERENCE
Portions of the Registrant’s Proxy Statement for the 20162019 Annual Meeting of Stockholders are incorporated herein by reference in Part III of this Annual Report on Form 10-K to the extent stated herein. Such Proxy Statement will be filed with the Securities and Exchange Commission within 120 days of the Registrant’s fiscal year ended September 30, 2016.2018.

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Unless the context indicates otherwise, reference to "Visa," "Company," "we," "us"“Visa,” “Company,” “we,” “us” or "our"“our” refers to Visa Inc. and its subsidiaries.
"Visa"“Visa” and our other trademarks referenced in this report are Visa'sVisa’s property. This report may contain additional trade names and trademarks of other companies. The use or display of other companies'companies’ trade names or trademarks does not imply our endorsement or sponsorship of, or a relationship with these companies.
    

Forward-Looking Statements:

This Annual Report on Form 10-K contains forward-looking statements within the meaning of the U.S. Private Securities Litigation Reform Act of 1995 that relate to, among other things, our future operations, prospects, developments, strategies and growth of our business, integration of Visa Europe,business; anticipated expansion of our products in certain countries, plans to issue additional debt,countries; industry developments,developments; expectations regarding litigation matters, investigations and proceedings; timing and amount of stock repurchases,repurchases; sufficiency of sources of liquidity and funding,funding; effectiveness of our risk management programsprograms; and expectations regarding the impact of recent accounting pronouncements on our consolidated financial statements. Forward-looking statements generally are identified by words such as "believes," "estimates," "expects," "intends," "may," "projects,"“believes,” “estimates,” “expects,” “intends,” “may,” “projects,” “could," "should," "will," "continue"” “should,” “will,” “continue” and other similar expressions. All statements other than statements of historical fact could be forward-looking statements, which speak only as of the date they are made, are not guarantees of future performance and are subject to certain risks, uncertainties and other factors, many of which are beyond our control and are difficult to predict. We describe risks and uncertainties that could cause actual results to differ materially from those expressed in, or implied by, any of these forward-looking statements in Item 1Business, Item 1ARisk Factors, Item 7—Management'sManagement’s Discussion and Analysis of Financial Condition and Results of Operations and elsewhere in this report. Except as required by law, we do not intend to update or revise any forward-looking statements as a result of new information, future events or otherwise.


PART I
 
ITEM 1.    Business

OVERVIEW
Sixty years ago, in September 1958, the first BankAmericard credit card was issued in Fresno, California. BankAmericard became Visa is a globalin 1976 and expanded globally. Ten years ago, in March 2008, Visa Inc. completed the largest initial public offering at that time on the New York Stock Exchange. These milestones have helped establish Visa as one of the world’s leading payments technology company that connects consumers, merchants,companies.
Though Visa has evolved and grown over the course of the last six decades, our fundamental business model has remained the same:
We provide transaction processing services (primarily authorization, clearing and settlement) to our financial institution and merchant clients through VisaNet, our global processing platform. During fiscal 2018, we saw 182 billion payments and cash transactions with Visa’s brand, equating to an average of 500 million transactions a day. Of the 182 billion total transactions, 124.3 billion were processed by Visa.
We offer a wide range of Visa-branded payment products, which our financial institution clients use to develop and offer core business solutions, credit, debit, prepaid and cash access programs for account holders (individuals, businesses and government entities). Our scale and reach are made possible by a network of 15,900 financial institution clients that issue Visa-branded products. During fiscal 2018, Visa’s total payments and cash volume grew to $11.2 trillionand more than 3.3 billion cards were available worldwide to be used at nearly 54 million business and merchant locations.
We provide other value-added services to our clients, including fraud and risk management, debit issuer processing, loyalty services, dispute management, digital services like tokenization, as well as consulting and analytics.
We manage and promote our brands to the benefit of our clients and partners through advertising, promotional and sponsorship initiatives with the Olympic Games, FIFA and the National Football League, among others. We also use these sponsorship assets to showcase our payment innovations.
In recent years, we have evolved our organization to accelerate the migration of digital payments across new channels including ecommerce, mobile and wearables.
We have adopted new digital payment and security technologies, such as contactless and tokenization.
We have accelerated the pace of change in digital payments by making application programming interfaces (APIs) available in an effort to increase access to our network, products and services, offering innovation opportunities at our ten global innovation network locations, and building partnerships with new players, such as financial technology companies, commonly known as fintechs.


networka21.jpg
(1)
Transacted on our payment products for the 12 months ended June 30, 2018
(2)
As of June 30, 2018
(3)
As of September 30, 2018
Two years ago, our industry reached a milestone when digital payments surpassed cash payments worldwide for the first time. Despite this growth, we have a significant opportunity to displace cash payments. In 2018, approximately $17 trillion of payments were conducted using cash and checks. There is additional opportunity among new payment flows, including person-to-person (P2P), business-to-business (B2B), business-to-consumer (B2C) and government-to-consumer (G2C) payments.
Visa’s Network
Our four-party model seeks to facilitate secure, reliable and convenient transactions between financial institutions, businesses, strategic partnersmerchants and government entities in more than 200 countries and territories to fast, secure and reliable electronic payments. We enable global commerceaccount holders through the transfer of value and information among these participants. Ourour advanced transaction processing network, facilitates authorization, clearingVisaNet. VisaNet authorizes, clears and settlementsettles a diverse range of payment transactions, and enablesallows us to provide our financial institution and merchant clients with a wide range of products, platforms, and value-added services.
Our vision isIn recent years, we have broadened our network model to be the best wayincorporate fintechs in an effort to paydeliver additional value to clients and be paid for everyone, everywhere. To deliver on this vision, we focus on six strategic goals:
Evolve our client interactions to build deeper partnerships with financial institutions, merchants and new industry partners;
Transform Visa’s technology assets to drive efficiency and enable innovation;
Achieve success as a leading partner for consumers. As digital payments comparableevolve, we are increasingly engaging new partners, including messaging platforms, technology providers, and device manufacturers to what we have achieved incapture new payment flows.
We believe our network is core to the physical world;
growth of our business and the expansion of digital commerce globally.

Expand access to Visa products
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Account holder and services globally;
Champion payment system security for the industry;merchant relationships are managed primarily by our financial institution clients and
Be the employer of choice for top talent.
merchant acquirers, including processors and independent service organizations.
Visa is one of the world’s largest retail electronic payments network based on payments volume, number of transactions and number of cards in circulation.
Visa Network
* Total volume includes Europe for the fourth quarter.
Visa operates in a four party model, which includes card issuing financial institutions, acquirers and merchants. We are not a bank andfinancial institution. We do not issue cards, extend credit, or set rates and fees for account holders onof Visa products. In most cases, our financial institution clients are responsible for and manage account holder and merchant relationships.
We do not earn revenues from, or bear credit risk with respect to, interest or fees paid by account holders on Visa products. Interchange reimbursement fees represent a transfer of value between the financial institutions participating in our open-loop payments network. We administer the collection and remittance of interchange reimbursement fees through the settlement process, but we generally do not receive any revenue related to interchange reimbursement fees. In addition, we do not receive as revenue any of the fees that merchants are charged directly for acceptance by thetheir acquirers.

Strategic Focus
Visa’s vision — to be the best way to pay and be paid, for everyone, everywhere — guides our purpose. Our mission — to connect the world through the most innovative, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive — is underpinned by seven strategic pillars:
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Transform Technology
Visa is a technology company. In recent years, we have shifted our proprietary technology architecture to a more open architecture across our software, hardware and networking platforms. The Visa Developer Platform provides application developers with access to certain of Visa’s products, services and technology via APIs, in an effort to enable business partners to create new commerce experiences and increase the speed and depth of payment innovations that leverage Visa’s products, services and technology.
Champion Security
We have focused many of our investments, partnerships, and expertise to enhance the security of our network, and to enable consumers and businesses to pay and be paid with confidence. As payment methods evolve, we are focused on the following four areas:
Protecting payment data with a payments architecture that complies with industry standards

Rendering sensitive payment data useless by deploying technologies such as EMV® chip, EMV tokenization, and encryption

Using predictive analytics, artificial intelligence, and insights in an effort to identify and prevent fraud before it happens

Empowering consumers to actively protect their own financial information and transactions

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Leverage our World-class Brand
The Visa brand is one of the world’s most well-knownrecognized, trusted, and valuable brands in the world.brands. Anchored on the notion that Visa is 'everywhere“everywhere you want to be,'” we believe the brand stands for acceptance, security, convenience, speed, and universality.reliability. In recognition of its strength among clients and consumers, the Visa brand is ranked highly in a number of widely recognized brand studies, including the 2016 BrandZ Top 100 Most Valuable Global Brands Study, (#6), Interbrand’s 2016 Best Global Brands (#61) and Forbes 2016 World’s Most Valuable Brands, (#30). We leverage ourInterbrand’s Best Global Brands, and YouGov Brand Index. Our brand strength helps us to deliver added value to financial institutions, merchants, clients and other clientspartners through compelling brand expressions, expandeda wide-range of products and services, and innovative marketing efforts.
Payment SecurityDevelop the Best Talent
SecurityVisa’s employees are one of our most important assets. Visa’s approximately 17,000 employees in 119 locations across the world embody our vision and drive our growth. As a truly global enterprise with the integration of Visa Europe, we are adding new talent and expertise to Visa. At the same time, Visa is criticalbuilding a culture of empowered leadership. This focus is intended to maintaining trustprovide functional and market leaders greater autonomy and authority to respond quickly and decisively to the needs of our clients and innovate to capture new digital commerce opportunities.
Drive Digital
Visa transactions today take place across a variety of devices and transaction types. Visa has developed various products, partnerships and platforms in an effort to enable fast and secure commerce on cards, phones, laptops and other form factors. Visa offers a token service, which can be used to replace payment card account numbers with a unique one-time use code, or token, in an effort to make transactions more secure. In doing so, we aim to increase consumer confidence in electronicthe security of devices and other solutions that are used to initiate and make payments. To ensure
In parallel, Visa is supporting and enabling our clients and partners to harness digital commerce opportunities through Visa Digital Solutions. Visa Digital Solutions is a growing portfolio of Visa payment services and authentication technologies that Visa remains one of the safest waysenable tokenization, online commerce and push payment services to pay and be paid, we deploy a multi-layered security approach focused on eliminating vulnerable data from the payments environment, securing the data that remains, preventing fraud and empowering system participants to protect themselves. This approach has historically kept fraud rates low as payment volumes have grown. With commerce moving to digital channels, we are investingsecurely embedded in new products. Our growing portfolio of Visa payment services and authentication technologies enable tokenization and solutions in orderonline commerce as well as facilitate secure, cost-effective P2P, B2C, B2B and G2C payment services.
Deepen Partnerships
Visa’s business has been built on a foundation of long-standing and mutually-beneficial partnerships. We seek to maintaindifferentiate our relationships with our clients by offering access to our global network, payment products, value-added services and payment expertise. We have also expanded our partnerships to include technology leaders, governments, non-governmental organizations and fintechs.
Expand Access
The core of Visa’s mission — to connect the trustworld — is based on the belief that consumers, clientseveryone, everywhere should have access to the speed, convenience and merchants place in Visa. This requires innovation, leadership and cross-industry collaboration. reliability of digital payments.


Despite the best efforts of governments and the private sector, an estimated 1.7 billion people worldwide lack access to safe and reliable financial services. Mobile connectivity, new acceptance devices untethered to landline infrastructure and new partnerships are enabling digital payments in remote and challenging environments.










In 2018, we made a strategic decision to focus much of our social impact efforts on enabling micro and small enterprises to succeed. Visa and the Visa Foundation are committed to help low-income, financially underserved micro and small enterprises around the world. This initiative is good for small enterprises and the global economy. Sixty-five percent of all new private sector jobs in the U.S. and 60 percent of new jobs in developing economies are in the small and micro-business sector.
Fiscal 20162018 Key Statistics
keystatsa12.jpg*(1)Please see Item 7—Management'sManagement’s Discussion and Analysis of Financial Condition and Results of Operations for a reconciliation of our adjusted
financial results.
(2)
For the 12 months ended June 30, 2018, upon which fiscal 2018 service revenues are based.

KEY INITIATIVES
Visa Europe AcquisitionIntegration.Prior to our 2007 reorganization, Visa operated as a collection of member-owned associations, with each region serving its member financial institutions and administering Visa programs within a global framework. 
In 2007, Visa reorganized, with all offiscal 2018, we completed the regions except Visa Europe coming together to form Visa Inc., a Delaware corporation. Visa Europe remained owned by its European member financial institutions.
On June 21, 2016, we acquired Visa Europe. We believe the acquisition positions our Company to create additional value through increased scale, efficiencies realized by integration of the businesses, and benefits related to Visa Europe's transition from a member-owned association to a for-profit enterprise. We plan to bring Visa's global capabilities to our European clients, deliver a more seamless experience operating as one single global company and grow our business in that region. As part of the acquisition, we acquired 100% of the share capital of Visa Europe for €12.2 billion ($13.9 billion) and €5.3 billion ($6.1 billion) in preferred stock, with an additional €1.0 billion, plus 4% compound annual interest, to be paid on June 21, 2019.
Capital Structure.In December 2015, we issued $16 billion of senior notes with maturities ranging between two and 30 years, and in June 2016, we issued two new series of preferred stock to Visa Europe's member financial institutions that are convertible into approximately 79 million shares of class A common stock as partfinal stages of the Visa Europe transaction. We also have plans to raise an additional $2 billion in debt by the end of calendar year 2016, subject to market conditions.
Technology Transformation. At its heart, Visa is a technology company. With the intensifying digital economy and the ubiquity of mobile technology, data and enhanced security driving the future of payments, we embarked onmigration, which was a multi-year journeyprocess that brought our European clients onto VisaNet. The unified global platform aims to increase the speed-to-market, resilience and availability of innovative solutions to our European clients. As a result, clients will see expanded services including greater support of Visa Direct transactions, real-time risk management, tokenization and global dispute capabilities. In addition, we migrated the fraud scoring and case management service in 2015Europe to transform technology at Visa with the main areas of focusour global platform. Clients will benefit from a unified security architecture built on opening our network and creating a digital platform for innovation while at the same time addingmultiple redundant layers of cyber defense designed to protect them from data security breaches and operational resilience. service disruptions.
Interchange Multidistrict Litigation
We have executed on our workforce plan by hiringreached a totaldamages class settlement in the U.S. interchange multidistrict litigation (MDL) in September 2018. The settlement has been submitted to the district court for preliminary approval, and following such approval, merchant class members will be given the opportunity to opt out of 1,700 technology employees globally overor object to the past two years, including nearly 750 new college graduates, replacing a significant percentage of our contractor and vendor spend. We are making steady progress on our technology strategic roadmap, resulting in enhanced services for our ecosystem stakeholders and positive impacts settlement. The district court will then determine whether to finally approve the settlement. This damages class settlement does not resolve the injunctive relief class claims seeking modifications to network rules. See Note 17—Legal Matters to our infrastructure. Sinceconsolidated financial statements included in Item 8—Financial Statements and Supplementary Data of this report for a discussion of the launch of Visa’s Developer Platform (VDP) in 2015, more than 180 of Visa’s product or service functions are available in API or application program interface format to our clients and partners. We added new services to enable clients to develop support for tokenized transactions and create new and innovative solutions in mobile, ecommerce and digital face-to-face transactions. Cybersecurity remains a top focus and in fiscal 2016 we launched our new Threat Intelligence Fusion Platform, a cyber command and control center that provides integrated cybersecurity operations to further help protect our data and assets. At the same time, new open technologies have been addedMDL.

systematically to our infrastructure and platform components and we continue to bolster the resiliency of our infrastructure and application services to provide high availability of our services for our clients.
How We Work with Partners -– Global Innovation Centers, VDP & API Suite.  Network, Visa Developer Platform, Certifications, and StartupsTo drive new technologies
Our global innovation network with ten locations in the payments space and accelerate the proliferation of safe and fast digital payments, we opened new innovation centers inkey markets such as Dubai, London, Miami, San Francisco, and Singapore in fiscal 2016. Along with the San Francisco innovation center and European innovation hubs in London, Tel Aviv and Berlin, these centers fosterfosters collaboration with our financial institution and merchant clients, partners, and developers acrossto help spur the regions to spur creation of the next generation of paymentsinnovative payment and commerce applications and solutions. In 2016, VDP became generally available, offered application developers around the globeBy providing access to Visa technology, services and tools, and provided safe testing environments forcapabilities through APIs, the development ofVisa Developer Platform is designed to enable global partners to transform ideas into new digital paymentscommerce, payment, or related experiences or solutions. For example, the Visa Everywhere Initiative is a global innovation program active in more than 80 countries since 2015 that tasks start-ups to solve commerce challenges, further enhance their own product propositions and commerce solutions. By exposingprovide new solutions for our network of partners.
We also make investments in companies around the world that we believe may further our vision and modified APIs through a variety of channels, Visa has made digitalstrategic objectives, support deeper engagement with key partners, or expand access to payment solutions availableworldwide. In 2018, we made several investments in the fintech industry and unveiled a new program in Europe, which we are implementing around the world, called fintech fast-track. The fintech fast-track program provides an accelerated and simplified onboarding process for startup and early growth-stage companies to become Visa issuers. In addition, through the Visa Ready certification program, we provide the structure that allows partners to introduce devices, software, and solutions that can securely initiate or accept Visa payments.
Separately, Visa also launched an investment program to invest up to $100 million to support hundreds of financial institutionsthe fintech ecosystem with the focus on supporting start-up businesses that are innovating in open banking and technology partners such as Google, Microsoft and Samsung. those using emerging technologies that have the potential to create new commerce experiences.
PRODUCTS & SERVICES
For decades, our growth has been driven by the strength of our core business solutions, credit, debit, and prepaid products, as well as our global ATM network. The ability to access available funds, a line of credit, or a prepaid account has provided consumers and businesses flexibility and convenience.
Core Products
Debit: Business Solutions:Debit We offer a portfolio of business payment solutions including small business, corporate (travel) cards, purchasing cards, virtual accounts, and disbursement accounts covering most major industry segments around the world. Business solutions are issued by banksdesigned to allow consumersbring efficiency, controls, and automation to access funds held in their demand deposit accounts (DDAs). Debit cards allow consumerssmall businesses, commercial and government payment processes, ranging from employee travel to transact without needing cash or checks and without accessing a line of credit. Visa provides the network infrastructure, product support and industry knowledge to help issuers optimize their debit offerings and help consumers and merchants efficiently transact for the purchase of goods and services, whether in person or through online or mobile channels. Across all Visa’s core products, Visa offers security protections that help prevent, detect and resolve fraud. Where applicable, Visa's zero-liability policy protects consumer cardholders from any unauthorized charges.fully integrated, invoice-based payables.
Credit: Credit cards are issued by banksfinancial institutions to allow consumers and businesses to access credit to pay for goods and services. Visa does not extend credit; however, we provide combinations of card benefits, including technology, authorization, fraud tools, and brand support that financial institutions use to support and enable their credit products. We also partner with our clients on product design, customerconsumer segmentation, and customerconsumer experience design to help financial institutions better deliver products and services that match their consumers’ needs.  In fiscal 2016, we saw significant volume growth from
Debit: Debit cards are issued by financial institutions to allow consumers and small businesses to purchase goods and services using funds held in their demand deposit accounts. Debit cards enable cardholders to transact — in person, online, or via mobile — without needing cash or checks and without accessing a line of credit. Visa provides a strong brand; the conversion of the USAA portfolionetwork infrastructure and processing; acceptance; product features and support; risk tools and services; and industry expertise to Visa and opening of credit acceptance at Costco membership warehouses in the U.S.help issuers optimize their debit offerings.
Prepaid: Prepaid products draw funds from a designated pool of funds. Prepaid cards can bebalance funded by individuals, corporations, or governments. Prepaid cards address many consumer useconsumer-use cases and needs:needs including, general purpose reloadable, payroll, government and corporate disbursements, healthcare, gift, and travel. Prepaid cards also play an important part in financial inclusion, bringing payment solutions to those with limited or no access to traditional banking products.
Global ATM: The Visa/PLUS Global ATM network provides account holders with convenient cash access in more than 200 countries and territories worldwide through issuing and acquiring partnerships with both financial institutions and independent ATM operators.

Commercial:Processing We offer a portfolio of corporate (travel) cards and purchasing card (P-card) products covering all major segments. The Commercial category is not one single product but a portfolio of products designed to bring efficiency, controls and automation to corporate and government travel and procurement processes ranging from employee travel to fully integrated, invoice-based payables.  We support financial institutions, accounts payable platforms, like Bottomline and MineralTree, and technology companies as they build and expand their business-to-business platforms.Infrastructure
Processing Infrastructure
VisaNet authorizes, clears and settles transactions processed by Visa, excluding European domestic transactions, which are routed through the European processing platform. VisaNet consists of multiple synchronized processing centers that are linked by a global telecommunications network and engineered for minimal downtime and uninterrupted connectivity. While Visa Europe's systems are being integrated with our systems, we will continue to maintain mostly separate authorization, clearing and settlement systems from Visa Europe while ensuring interoperability with their processing centers in the United Kingdom (U.K.).
VisaNet is capabledesigned to be one of handling more than 65,000 transactions per second reliably, convenientlythe world’s most secure, reliable and securely. In fiscal 2016, Visa processed over 83 billion payment and cash disbursement authorization transactions, which included Europe during the fourth quarter.interoperable global payments networks. VisaNet is built on a centralizedhigh-performance architecture enablingthat allows us to analyze each authorization we process in real time and provide value-added processing services such as risk scoring and tokenization. It provides the infrastructure for delivering innovation and other payment system enhancements for domestic payment systemspayments and cross bordercross-border international transactions globally.
A typical Visa transaction begins whenVisaNet consists of five main areas:
Software: Sitting at the account holder presents his or her Visa product tocenter of Visa’s technology platform is a merchant as payment for goods or services. The transaction is then sent to the acquirer and routed over VisaNet or Visa Europe's processing platform to an issuer for an authorization decision. The transaction is either approved or declined and routed back to the acquirer and merchant usually in a matterset of seconds.
Transaction Processing Services
Our core transaction processing services involve the routing of payment information and related data to facilitate thecommercial software applications powering authorization, clearing, and settlement, as well as value-added services for our clients.
Hardware: Our software runs on powerful servers, mainframes and data storage systems that are capable of processing more than 65,000 transaction messages per second.
Processing Centers: Our hardware resides in four global processing centers, which are located on three continents. Our global processing centers are designed to synchronize in real time, so that if one system encounters an issue, transactions betweenare rerouted almost instantly and automatically to another.
Telecommunications: We connect our issuersclients and acquirers.  Our processing services also address the varied needs of other participants in the evolving payments ecosystem, through such offerings as our merchant gateway and Visa DPS issuer processing. Merchant gateway services, provided through CyberSource, enable merchants to accept, process and reconcile payments, manage fraud and safeguard payment security online and in-store. CyberSource additionally enables acquirers and other partners to offer these servicesVisaNet through a global, private telecommunications network that is designed for redundancies and to their merchants. DPS provides comprehensive issuer processing services for participating issuers of Visa debit, prepaidprovide security and ATM products. Value-added offerings by DPS to issuer clients include: fraud and risk services, data analytics, marketing campaign management, mobile and digital solutions, back office tools and services, card fulfillment and management, network gateway services, call centers and web hosting solutions. These and other services support our issuers and acquirers and their useavailability of our products and promoteservices.
Security: Finally, we have multiple layers of advanced security tools to protect our technology footprint at the growthenterprise, network, operating system, and application levels. To strengthen our security ofand cyber defenses, we continue to deploy new tools and measures to help safeguard our payments network by expandingand the payment value chainwider ecosystem from hackers and increasing network utilization.cyber-attacks.
Digital Products
Visa Checkout: Visa Checkout offers consumers an expeditedTogether, these systems are designed to deliver security, convenience and secure payment experience for online transactions wherever Visa Checkout is enabled. Visa Checkout helps merchants convert higher numbers of consumers to sale, a particularly important issue as digital commerce shifts from desktop devices to mobile devices which have lower conversion rates. At the end of fiscal 2016, Visa Checkout had over 15 million consumer accounts in 21 countries, seven languages and over 1,400 financial institution partners across the globe participating. More than 300,000 merchants, including some of the largest global retailers accept Visa Checkout. In October 2016, we rolled out a redesigned Visa Checkout experience, making it easier for consumers to enroll and complete purchases on mobile devices. We recently announcedservice that we are opening the Visa Checkout platform toour account holders, clients and partners allowing them to integrate their digital wallets intoexpect of the Visa Checkout for streamlined authentication and checkout.brand.
DigitalProduct
Visa Direct: Visa Direct is aour push payment product platform that facilitates payer-initiated transactionsfund transfers by our financial institution clients which allows businesses, governments, and consumers to utilize VisaNet processing capabilities to transfer funds from an originating account to another account via card credentials. The transfer is made with the same level of security protection, network reliability and ease-of-use that are sent directly to the Visa accountuses for other types of the recipient. It supportstransactions. Push payments represent one of our biggest incremental payment flow opportunities. This global platform enables faster payments solutions for a range of new use cases, like person-to-person (P2P) payments,including P2P, B2B and disbursements. WeB2C disbursements, cross-border remittances and bill pay.
Visa Direct is currently operating in more than 150 countries. Over seventy of those countries are workingenabled for fast funds acceptance through Visa Direct, with key partners, includingfunds typically posted in seconds and no longer than 30 minutes. Global growth for Visa Direct means enabling acquirers, processors, like Fiserv, FIS and Jack Henry & Associates, and originators like Early Warning (EWS), Ingo Money, Hyperwallet, Wells Fargo and QIWI, along with merchants to expand the distributionleverage their existing network connections to build new services, capabilities, and usage of push payments.solutions with global scale and reach. 

We are also enablingIn certain emerging markets, push payments in developing economies to electronify payments. We recently launched a new service called mVisa in Kenya. First launched in Rwanda in 2014 and India in 2015, mVisa allowsallow consumers to transferuse their enabled mobile applications to “push” money to merchants in real timea business account conveniently using their mobile phonesan alias (e.g. QR code), for payment of goods and merchants are ableservices. Visa’s QR code scan-to-pay functionality enables low-cost, quick to accept Visa transactions without the need to install cardmarket alternatives for promoting digital payment acceptance hardware.at small and medium size merchants.  
Visa Token Service:Service: The Visa Token Service (VTS) replaces sensitive account information, such as the card16-digit account number, with a unique digital identifier called a token. The token enables payments to be initiated and communicated to Visa without the account holder or acquirer being required to expose personal account numbers from the transaction with a token. Tokenization helps to protect consumer financial information and lessen the risk of stolen card credentials. (PANs) that could be compromised.

In fiscal 2017,2018, we announcedexpanded VTS presence in ten new specifications that allow certified third party service providers such as Gemalto, Giesecke & Devrientmarkets for a total of 40 markets. We also enabled more than 20 new global and Inside Secure to connect directly to our Token Service and become Token Service Providers (TSP). These TSPs will be able to provide a range of services to support Visa tokens for issuers andregional token requestors participating in fiscal 2018. Because of the Visa Token Service, including new account provisioningadded security measures, token transactions tend to have lower rates of fraud and life cycle management.higher rates of authorization than PANs, a key value proposition for clients to implement and use tokens. This year, we also signed several significant merchants and gateways to use or otherwise participate in our token service. By expanding access to the Visa Token Service to new partners, we expect Visa issuers will be ableand other partners to more quickly and easily offer or enable secure digital payment servicespayments across a widean increasing range of solutions.solutions and circumstances.
Visa Checkout: Visa Checkout offers consumers an expedited and secure payment experience for online and mobile transactions. This is particularly important as digital commerce continues to shift from desktop devices to mobile devices, where shoppers have higher abandonment rates of their items in their shopping carts. At the end of fiscal 2018, Visa Checkout has over 40 million consumer accounts in 26 countries, driven by growth in Europe and the United States. We also launched Visa Checkout Open Platform (VCOP) in fiscal 2017. VCOP allows digital wallet partners to integrate with Visa Checkout, thereby providing consumers with improved online and in-application payment services. In doing so, consumers have additional options for paying online. We plan to start migrating our Visa Checkout users in select markets to Secure Remote Commerce in mid- to late-2019.
Merchant ProductsSecure Remote Commerce: In 2018, we announced our support of the EMV Secure Remote Commerce (SRC) specifications and the creation of the Visa Digital Commerce Program (Visa DCP). Our Visa DCP platform is an implementation of the EMV Secure Remote Commerce technical framework and specifications that enables a merchant to provide a consistent, streamlined digital checkout experience to consumers, including a common acceptance mark, and to obtain secure customer payment information and enhance the security for digital transactions and stored credentials. Visa DCP includes Visa’s SRC and Visa Token Service platforms. Visa DCP is planned for launch in the middle of 2019.
Contactless
Contactless payments allow consumers to tap-to-pay with a card or near field communication (NFC) enabled device at a terminal enabled with NFC technology. Contactless technology offers consumers an additional checkout option while providing the same security as an EMV chip card and helps merchants move customers through their check-out lines faster. At the end of fiscal 2018, nearly one in four of all face-to-face Visa domestic transactions running over our global network were contactless, up from 15% at the end of fiscal 2017. In many parts of the globe, including most of Europe, Canada, and parts of Asia, contactless is mature and accounts for more than half of all face-to-face transactions.

Additionally, contactless payments could provide new payment opportunities in areas such as transit. Transport for London has now seen over 1.7 billion contactless journeys and Translink in Vancouver and Milan Metro launched in the summer of 2018. Additionally, many other transit agencies globally have announced plans to launch contactless payments (e.g. New York Metropolitan Transportation Authority, Singapore Land Transport Authority and Metro Rio). In 2018, we focused on growing contactless card issuance and enabling contactless acceptance in under-penetrated markets, such as the United States.

Merchant Products
We have a suite of products and services to help merchants reduce their payment fraud and improve their customer engagement. Visa Advertising Solutions,loyalty. Visa Commerce Network, and CyberSource’s product offerings are examples of Visa’s continued investment to deliver industry-leading products and capabilities to our merchant partners.
Visa launched Visa Advertising Solutions, a service that allows merchants to better target and track the efficacy of their digital campaigns. Visa has partnered with strategic advertising technology leaders to help deliver targeting and measurement capabilities using aggregated and anonymous spend insights. The Visa Commerce Network (VCN) uses Visa’sour global paymentpayments network to enable merchants to promote relevant offers to acquire new customers, drive loyalty, and increase sales. For example, Uber usesand Visa Commerce Network have partnered to introduce Visa Local Offers, a card-linked offer program that rewards enrolled U.S. Visa account holders for shopping at thousands of featured merchants in the platform to provide its customers with card-linked offers from local restaurants and retailers.  Qualifying purchasesUnited States. Uber credits are recognized at the point of sale and rewards are appliedawarded to the riders'riders’ Uber accounts -on qualifying purchases – eliminating the need for coupons.coupons or promo codes.

The CyberSource platform enables merchants to accept payments online, in-app or on the mobile web, and in-person. CyberSource’s small business solutions are represented by the Authorize.Net brand in North America. CyberSource provides modular, digital capabilities far beyond the traditional gateway function of connecting merchants to payment processing. Using CyberSource services, merchants of all sizes can improve the way their consumers engage and transact, mitigate fraud and security risk, lower operational costs and adapt to changing business requirements. CyberSource’s global footprint lets merchants accept payments in over 200 countries and territories across the world and includes a broad choice of acquirer and processor partners, payment types and hardware components. Merchants connect to CyberSource directly through APIs or via pre-built integrations to various ecommerce and point-of-sale platforms. Similarly, CyberSource offers a suite of productsthe same technology platform to support acquirers as well as comprehensive payment management solutions and services for merchantssupport to manage online, mobileattract, retain, and in-store payments. CyberSource gateway services enable global payment acceptance of cards and other digital payment types. CyberSource Decision Manager is a comprehensive solution for fraud management including agrow their merchant risk model, rules engine, managed services and solutions for specific categories such as airline fraud. Decision Manager Replay is an analytical tool that allows merchants to compare fraud strategies in real-time using their historical data to test and quantify the expected impact of various risk management strategies. CyberSource additionally offers payment security services including tokenization and payer authentication, commerce services such as tax calculation and recurring billing, and merchant reporting and analytics. CyberSource also offers products and services tailored to the needs of small and mid-sized merchants under the Authorize.Net brand. CyberSource and Authorize.Net capabilities are offered through Visa and our partners.base.
Risk Products & Payment Security Initiatives
Visa continuesWe continue to develop our suite of risk products and servicessolutions to help financial institution and merchant clients minimize risk and enable secure commerce. 3-D Secure technology is a fraud detection protocol which provides a data connection between digital merchants, payment networks and financial institutions to be able to analyze and share more intelligence information about transactions to boost security and improve the checkout and user experience. The 3-D Secure standard has been updated and will modernize online security, fully embracing the benefit of always-on connectivity across multiple devices. The new standard will enable ten times more data to be exchanged between financial institutions and merchants, allowing our clients to have greater accuracy in identifying both legitimate and fraudulent transactions.
We are also advancing the adoption of biometric authentication as a more secure alternative to passwords, which can be guessed or stolen. To help financial institutions and merchants more quickly adopt emerging biometric authentication solutions, we launched Visa ID Intelligence, a platform that provides a curated selection of leading third-party authentication technologies. Our clients can create, test and adopt new authentication solutions with simple integrations using Visa APIs and software developer’s kits.
Financial data security breaches continue to drive financial institution and merchant losses and can undermine consumer confidence in digital payments. We are investing in more proactive malware and threat identification to help stop fraud and data loss before it occurs. Through our eCommerce Threat Disruption (eTD) capability, we can trace malicious servers and identify compromised merchant websites where skimmer code may have been injected. We have already successfully disrupted criminal servers driving ecommerce merchant compromises. We also conduct testing to identify possible future threats in the context of known vulnerabilities and provide clients with actionable threat intelligence.
We are also providing more robust data-driven insights that help our clients improve their fraud and authorization performance. Visa’s data analytics capabilities and interactive delivery platforms enable our clients to assess their performance relative to peers and test alternate fraud procedures to model possible improvements.
In addition to our new initiatives, we continue to improve existing products and services such as Visa Risk Manager, is a decision making solution that helps issuers improve loss prevention and profitability through effective, enhanced risk evaluation capabilities. Products like Visa Advanced Authorization, evaluate the risk associated with every participating VisaNet transaction. Our case studies have shown that an issuer employing Visa Advanced Authorization can significantly improve fraud detection. In addition to reducing fraud, approval rates can be increased by accepting transactions that were once deemed too risky. For example, in fiscal 2016 we introduced Mobile Location Confirmation, a service that enhances Visa Advanced Authorization by adding geolocation intelligence in real time. Mobile Location Confirmation informs issuers if their participating account holder’s mobile phone is near a purchase location. This new data improves the issuer’s ability to make more informed approve or decline decisions.
We have also extended our fraud prediction capabilities to merchants via Visa Transaction Advisor. Our first implementation of this product is at fuel pumps, whereby we provide a risk indicator to the merchant for each Visa card transaction so the merchant can decide if they would like to require incremental authentication for risky transactions. Fuel merchants using ourConsumer Controls and Visa Transaction Advisor, product have seen a significant decline in counterfeitwhich provide data driven tools to issuers, acquirers and merchants to detect and prevent fraud rates and in lost and stolen fraud chargebacks.
Verified by Visa is a solution designed to make online transactions safer by authenticating an account holder’s identity at the time of purchase. It is designed to improve account holder and merchant confidence in online

purchases and to reduce disputes and fraud related to the use of Visa payment products. Visa Consumer Authentication Service is a hosted solution for issuers on Verified by Visa transactions delivering protection against online fraud through risk-based authentication. Issuers have full control of when and how they decide to authenticate based on their transaction risk threshold, existing fraud-detection tools, operational requirements and user demands.
We also launched Visa Consumer Transaction Controls in fiscal 2016, which allowauthentication, as well as providing account holders the ability to place restrictionstrack and manage their payment activity on their enrolled cards that define when, whereaccounts.
Beyond our risk products and how those cards can be used to better manage account spending and security. Issuers can utilize this solution across their entire card portfolio.
EMV Migration in the United States: To enhance payment security and mitigate counterfeit fraud,solutions, we have been working with U.S. merchants and financial institutions to encourage the adoption of EMV chip payment technology. EMV, which stands for Europay, MasterCard and Visa, is a global standard for chip cards and chip terminals. Chip technology generates a one-time use code for every transaction that is used to authenticate that the transaction is originating from a valid (i.e., not fraudulent) card. Under policies announced by Visa in 2011, effective October 2015, the party that has not adopted the more secure chip technology is responsible for any resulting counterfeit fraud. Over the last year, there has been steady growth in chip card issuance and in the activation of chip-enabled terminals. As of September 30, 2016, more than 373 million Visa chip cards have been issued, making the United States the largest chip card market in the world. Nearly 1.6 million merchant locations in the United States are now chip-enabled, or roughly 30% of all U.S. merchants that accept Visa cards at the physical point of sale. Over 30% of U.S. in-store payment volume is now being processed as chip transactions. We continue to work with the Payment Card Industry Security Standards Council, EMVCo, and other industry standards organizations to develop and support standards for payment data security, EMV Chip payment technology, EMV Payment Tokenization, EMV SRC and EMV 3-D Secure. We also partner with financial institutions, merchants, governments, and law enforcement agencies to help improve the merchantidentify fraud and account holder experience, with the roll out of Quick Chip, a solution designed to reduce the time it takes to complete a chip transaction. We are also working with merchantsshare information about security best practices, threat intelligence, and acquirers to simplify the terminal certification process,legal and have taken steps to limit merchants’ exposure to counterfeit fraud liability for those that have had challenges getting terminals certified and activated.regulatory developments.
SIGNIFICANT BUSINESS DEVELOPMENTS
CEO Succession. On October 17, 2016, we announced that Alfred Kelly, Jr. will become CEO, effective December 1, 2016, replacing Charles Scharf. Mr. Scharf will serve as an advisor to Mr. Kelly for a period of several months to assist with the transition.
Interchange Multidistrict Litigation. Visa, MasterCard and various U.S. financial institutions are defendants in class and individual actions challenging, among other things, Visa’s and MasterCard’s purported setting of interchange reimbursement fees and certain network rules. In 2012, Visa, MasterCard, various U.S. financial institution defendants, and class plaintiffs signed a settlement agreement to resolve the class plaintiffs’ claims. On January 14, 2014, the U.S. District Court for the Eastern District of New York entered a final judgment order approving the settlement, from which a number of objectors appealed. On June 30, 2016, the U.S. Court of Appeals for the Second Circuit vacated the lower court's certification of the merchant class and reversed the approval of the settlement. The Second Circuit determined that the class plaintiffs were inadequately represented and remanded the case to the lower court for further proceedings not inconsistent with its decision. Prior to November 23, 2016, class plaintiffs may file a petition for writ of certiorari with the U.S. Supreme Court seeking review of the Second Circuit’s decision. Until the appeals process is complete, it is uncertain whether the Company will be able to resolve the class plaintiffs' claims as contemplated by the settlement agreement. See Item 1A—Risk Factors—We may be adversely affected by the outcome of litigation or investigations, despite certain protections that are in place and Item 8—Financial Statements and Supplementary DataNote 20—Legal Matters of this report for more information.
INTELLECTUAL PROPERTY
We own and manage the Visa brand, which stands for acceptance, security, convenience and universality. Our portfolio of trademarks, in particular our family of Visa marks, our PLUS mark and our Dove design mark, are important to our business. We give our clients access to these assets through agreements with our issuers and acquirers, which authorize the use of our trademarks in connection with their participation in our payments network. We also own a number of patents, patent applications and other intellectual property relating to payment solutions, transaction processing, security systems and other matters. We rely on a combination of patent, trademark, copyright and trade secret laws in the U.S. and other jurisdictions, as well as confidentiality procedures and contractual provisions, to protect our proprietary technology.
NET OPERATING REVENUES

Our gross revenues are principally comprisedconsist of service revenues, data processing revenues, international transaction revenues, and other revenues. Net operating revenues are gross revenues reduced by costs incurred under client incentive arrangements. We have one reportable segment, Payment Services.
Revenue Details
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COMPETITION
The global payments industry continues to undergo dynamic change. Existing and emerging competitors compete with Visa for consumers, financial institution clients and merchant participation in ourVisa’s network and payment solutions.solutions for consumers and for participation by financial institutions and merchants. Technology and innovation isare shifting consumer habits and driving growth opportunities in ecommerce, mobile payments, block chainblockchain technology and digital currencies. These advances are enabling new entrants, many of which depart from traditional network payment models. In certain countries, the evolving regulatory landscape is changing how we compete, creating local networks, or enabling additional processing competition.
We compete against all forms of payment. This includes paper-based payments, primarily cash and checks, and all forms of electronic payments. Our electronic payment competitors principally include:

Global or Multi-Regional Networks, which typically offer a range of branded, general purpose card payment products that can be used at millions of merchant locations around the world. Examples include MasterCard, American Express, Discover, JCB, and JCB.UnionPay. These competitors may be more concentrated in specific geographic regions, such as JCB in Japan and Discover in the U.S.,United States, or have a leading position in certain countries. For example, UnionPay operates the sole domestic acceptance mark in China. China and is expanding into other global markets. See Item 1A—Risk Factors—Regulatory Risks—Government-imposed restrictions on international payment systems may prevent us from competing against providers in certain countries, including significant markets such as China, India and Russia. Based on available data, Visa is one of the largest retail electronic funds transfer networks used throughout the world. The following chart compares our network with these network competitors for calendar year 20152017(1):
competitiona18.jpg
(1) 
UnionPay, which operates primarily within the Chinese domestic market, is not included in this table as Visa currently does not compete in that market under local law. Although we are uncertain how UnionPay reports certain volumes, reportedly its numbers could approach or exceed some of those listed in this chart.
(2) 
The data presented are provided by our financial institution clients. Previously submitted information may be updated and all data are subject to review by Visa. Visa Europe data are included.
(3) 
MasterCard, American Express, JCB and Discover/Diners Club data sourced from The Nilson Report issue 10851130 (April 2016)2018). Includes all consumer and commercial credit, debit and prepaid cards. Some figures are estimates and currency figures are in U.S. dollars. MasterCard excludes Maestro and Cirrus figures. American Express includes figures for third-party issuers. Discover figures consist of U.S. data only and include third-party issuers. JCB figures include third-party issuers and other payment-related products.

Local and regional networks, that operate in many countries, often with the support of government influence or mandate. In some cases, they are owned by financial intuitions.institutions. These networks typically focus on debit payment products have functionality or their brand marks present with the Visa brand on the card or payment device, and may have strong local acceptance, and recognizable brands. Examples include STAR, NYCE, and Pulse in the United States, Interac in Canada, and EFTPOS in Australia.Australia and Mir in Russia.

Alternate Payment Providers, which often have a primary focus of enabling payments through ecommerce and mobile channels.channels, but are expanding or may expand their offerings to the physical point of sale. These companies may process payments using in-house account transfers between parties, electronic funds transfer networks like the Automated Clearing House (ACH), or global or local networks like Visa.Visa, or some combination of the foregoing. In some cases, these entities are both a partner and a competitor to Visa. Examples of alternate payment providers include PayPal, Alipay, and Alipay.WeChat. Alipay and WeChat Pay are among the fastest growing mobile payment providers in the world and pose a competitive challenge to Visa and other international networks outside of China.    

Other Electronic PaymentPayments Networks like the ACH in the U.S.United States are often created and governedregulated by local governments. Historically focused on interbank transfers, many are adding capabilities that may make them more competitive for retail payments. MasterCard acquired VocaLink Holdings Limited in 2016, which provides faster payments and alternative payments technology that competes with our Visa Direct offering, among other things. We also compete with closed-loop payment systems, emerging payments networks, wire transfers, and electronic benefit transfers.
Payment Processors, wherewhich we face competitioncompete with for the processing of Visa transactions or are not permittedwhich may benefit from mandates requiring them to do sohandle processing under local regulation. For example, as a result of regulation in Europe under the Second Payment Services Directive (PSD2)Interchange Fee Regulation (IFR), we may face competition from other networks, processors, and other third-parties who could process Visa transactions directly with issuers and acquirers.
We also face increasingly intense competitive pressure on the prices we charge our financial institution clients. We believe our fundamental value proposition of acceptance, security, convenience, speed, and universalityreliability offers us a key competitive advantage. We succeed in part because we understand the needs of the individual markets in which we operate. We do so by partneringoperate and partner with local financial institutions, merchants, governments, non-governmental

organizations, and business organizations to provide tailored solutions to meet their varied needs.solutions. We believe Visa is well-positioned competitively, due to our global brand, our broad set of Visa-branded payment products, and our proven track record of processing payment transactions securely and reliably through VisaNet.
SEASONALITY
We generally do not experience any pronounced seasonality in our business. No individual quarter of fiscal 20162018 or fiscal 20152017 accounted for more than 30% of our operating revenues in those years.
WORKING CAPITAL
Payments settlement due to and from our financial institution clients can represent a substantial daily working capital requirement. Most U.S. dollar settlements are settled within the same day and do not result in a receivable or payable balance, while settlement in currencies other than the U.S. dollar generally remain outstanding for one to two business days, which is consistent with industry practice for such transactions.
FINANCIAL INFORMATION ABOUT GEOGRAPHIC AREAS
For more information on the concentration of our operating revenues and other financial information, see Item 8—Financial Statements and Supplementary DataNote 13—Enterprise-wide Disclosures and Concentration of Business included elsewhere in this report.
GOVERNMENT REGULATION
As a global payments technology company, we are subject to complex and evolving global regulations in the various jurisdictions in which our products and services are used. The most significant government regulations that impact our business are discussed below. For further discussion of how global regulations may impact our business, see Item 1ARisk FactorsRegulatory Risks.
Supervisory Oversight of the Payments Industry.Anti-corruption, Anti-money Laundering, Anti-terrorism, and Sanctions. Visa isWe are subject to financial sector oversightanti-corruption laws and regulation in substantially all ofregulations, including the jurisdictions in which we operate. In the U.S. Foreign Corrupt Practices Act (FCPA), the Federal Financial Institutions Examination Council (FFIEC) has supervisory oversight over Visa under applicable federal bankingUK Bribery Act, and other laws that generally prohibit the making or offering of improper payments to foreign government officials and policies. The federal banking agencies comprisingpolitical figures for the FFIECpurpose of obtaining or retaining business or to gain an unfair business advantage. We are the Federal Reserve Board, the Comptroller of the Currency, the Federal Deposit Insurance Corporation and the National Credit Union Administration. Visa also may be examined by the Consumer Financial Protection Bureau (CFPB) as a service provider to the banks that issue Visa-branded consumer credit and debit card products. Central banks in other countries, including Russia, Ukraine, Hong Kong and Europe (as discussed below), have recognized or designated Visa for purposes of various degrees of financial stability regulation as a retail payment system. Visa is also subject to oversightanti-money laundering and anti-terrorist financing laws and regulations, including the U.S. Bank Secrecy Act. In addition, we are subject to economic and trade sanctions programs administered by bankingthe Office of Foreign Assets Control (OFAC) in the United States. Therefore, we do not permit financial institutions or other entities that are domiciled in countries or territories subject to comprehensive OFAC trade sanctions (currently, Cuba, Iran, North Korea, Syria, and financial sector authoritiesCrimea), or that are included on OFAC’s list of Specially Designated Nationals and Blocked Persons, to issue or acquire Visa cards or engage in other jurisdictions, such as Brazil, Mexico and Colombia.transactions using our services.
Government-imposed Market Participation and Restrictions. Certain governments, including China, India, Indonesia, Russia, Thailand and India,Vietnam, have taken actions to advantage domestic payments systems and/or certain issuers, payments networks, or processors, including by imposing regulations that favor domestic providers, impose local ownership requirements on processors, require data localization, or that mandate domestic processing be done entirely in that country.

Interchange Rates and Fees. An increasing number of jurisdictions around the world regulate or influence debit and credit interchange reimbursement rates in their regions. For example, the Dodd-Frank Wall Street Reform and Consumer Act (Dodd-Frank Act) in the U.S.United States limits interchange reimbursement rates for certain debit card transactions, the E.U.’s Interchange Fee Regulation (IFR)European Union’s (EU) IFR limits interchange rates in Europe (as discussed below) and the Reserve Bank of Australia has regulatedand the Central Bank of Brazil regulate average permissible levels of interchange for over a decade.interchange.
Internet Transactions. Many jurisdictions have adopted regulations that require payments system participants to monitor, identify, filter, restrict, or take other actions with regard to certain types of payment transactions on the Internet, such as gambling and the purchase of cigarettes or alcohol.
Network Exclusivity and Routing. In the U.S.,United States, the Dodd-Frank Act limits network exclusivity and preferred routing arrangements for the debit and prepaid market segments. Other jurisdictions impose similar limitations, such as the IFR’s prohibition on restrictions that prevent multiple payment brands or functionality on the same card.
No-surcharge Rules. We have historically enforced rules that prohibit merchants from charging higher prices to consumers who pay using Visa products instead of other means. However, merchants’ ability to surcharge varies by geographic market as well as Visa product type, and continues to be impacted by litigation, regulation, and legislation.
Privacy and Data Protection. Aspects of our operations or business are subject to privacy, data use and data security regulations, which impact the way we use and handle data, operate our products and services, and even

impact our ability to offer a product or service. In addition, regulators are proposing new laws or regulations which could require Visa to adopt certain cybersecurity and data handling practices. In many jurisdictions consumers must be notified in the event of a data security breach, and such notification requirements continue to increase in scope and cost. The changing privacy laws in the United States (e.g. California Consumer Privacy Act), Europe, Brazil and elsewhere, including the adoption by the European Union’sUnion of the General Data Protection Regulation which will become(GDPR) effective in May 2018, will create new individual privacy rights and impose worldwideincreased obligations on companies handling personal data.
Anti-corruption, Anti-money Laundering, Anti-terrorism and Sanctions. Supervisory Oversight of the Payments Industry.We are Visa is subject to anti-corruptionfinancial sector oversight and regulation in substantially all of the jurisdictions in which we operate. In the United States, for example, the Federal Financial Institutions Examination Council (FFIEC) has supervisory oversight over Visa under applicable federal banking laws and regulations,policies as a technology service provider to U.S. financial institutions. The federal banking agencies comprising the FFIEC are the Federal Reserve Board, the Comptroller of the Currency, the Federal Deposit Insurance Corporation and the National Credit Union Administration. Visa also may be separately examined by the Bureau of Consumer Financial Protection as a service provider to the banks that issue Visa-branded consumer credit and debit card products. Central banks in other countries, including Russia, Ukraine, and the U.S. Foreign Corrupt Practices Act (FCPA)United Kingdom (as discussed below), the U.K. Bribery Act and other laws, that generally prohibit the makinghave recognized or offeringdesignated Visa as a retail payment system under various types of improper payments to foreign government officials and political figures for the purpose of obtaining or retaining business or to gain an unfair business advantage. We arefinancial stability regulations. Visa is also subject to anti-money launderingoversight by banking and anti-terrorist financing laws and regulations, including the U.S. Bank Secrecy Act and the USA PATRIOT Act. In addition, we are subject to economic and trade sanctions programs administered by the Office of Foreign Assets Control (OFAC)financial sector authorities in the U.S.
Internet Transactions. Manyother jurisdictions, have adopted regulations that require payments system participants to monitor, identify, filter, restrict or take other actions with regard to certain types of payment transactions on the Internet, such as gamblingBrazil and the purchase of cigarettes or alcohol.
Additional Regulatory Developments. Various regulatory agencies also continue to examine a wide variety of other issues, including mobile payment transactions, tokenization, money transfer, identity theft, account management guidelines, disclosure rules, security and marketing that could affect our financial institution clients and us.Hong Kong.
European Regulations and Supervisory Oversight. In addition, following the Visa Europe acquisition in June 2016, we arecontinues to be subject to complex and evolving regulation of our business in the European Union.Economic Area. Visa Europe has been designated as a Recognized Payment System in the United Kingdom, bringing it within the scope of the Bank of England’s oversightsupervisory powers and subject to ensurevarious requirements, including on issues such as governance and risk management designed to maintain the financial stability of the U.K.United Kingdom’s financial system. Visa Europe is also subject to the Eurosystem’sEuropean Central Bank’s oversight, includingwhose main focus is on the functioning of card payments, as well as the security, operational reliability, and business continuity of the schemes and their payment instruments and ecommerce security policies and scheme rules.instruments. Furthermore, Visa Europe is regulated by the U.K.’sUnited Kingdom’s Payment Systems Regulator (PSR), which has wide ranging powers and authority to review our business practices, systems, rules and fees with respect to promoting competition and innovation in the U.K.,United Kingdom, and ensuring payments meet account holder needs. ItThe PSR is also is the regulator responsible for monitoring and enforcingVisa Europe’s compliance with the IFR in the U.K. Outside the U.K., in relation to IFR, Visa is also subject to compliance monitoring by national competent authorities in all markets.United Kingdom. The IFR regulates interchange rates within Europe, requires Visa Europe to separate its payment card scheme activities from processing activities for accounting, organization, and decision makingdecision-making purposes within the E.U.European Union and imposes limitations on network exclusivity and routing. National competent authorities in the EU are responsible for monitoring and enforcing the IFR in their markets.

There are other regulations in the E.U.European Union that impact our business, as discussed above, including, privacy and data protection, anti-bribery, anti-money laundering, anti-terrorism and sanctions. Other recent regulatory changes in Europe such as the second Payment Services Directive (PSD2) require, among other things, that our financial institution clients provide certain customer account access rights to emerging non-financial institution players. PSD2 also includes strong customer authentication requirements for certain transactions that could reduce perceived barriersimpose both operational complexity on Visa and negatively impact consumer payment experiences.
As discussed in Item 1ARisk FactorsBusiness RisksThe United Kingdom’s withdrawal from the European Union could harm our business and financial results, Brexit could lead to entryfurther legal and regulatory complexity in Europe.
Additional Regulatory Developments. Various regulatory agencies also continue to examine a wide variety of other issues, including mobile payment transactions, tokenization, access rights for emerging, non-card payments.non-financial institutions, money transfer, identity theft, account management guidelines, disclosure rules, security, and marketing that could affect our financial institution clients and us. Furthermore, following the passage of PSD2 in Europe, several countries, including Australia, Canada, Hong Kong and Mexico are contemplating granting various types of access rights to third party processors, including access to consumer account data maintained by our financial institution clients, which could have implications for our business as well.
ADDITIONAL INFORMATION
Visa Inc. was incorporated in Delaware in May 2007 and we completed our initial public offering in March 2008. Prior to 2007 when Visa was reorganized, Visa served its member financial institutions through Visa International and regional member-owned associations (e.g., Visa U.S.A. Inc., Visa Canada Corporation). As part of the 2007 reorganization, these associations became a part of Visa Inc. in October 2007, with the exception of Visa Europe Limited, which continued to operate as an association until our acquisition in June 2016.
AVAILABLE INFORMATION
We are subject to the reporting requirements of the Securities Exchange Act of 1934, as amended (Exchange Act) and its rules and regulations. The Exchange Act requires us to file periodic reports, proxy statements and other information with the U.S. Securities and Exchange Commission (SEC). Copies of these reports, proxy statements and other information can be viewed at http://www.sec.gov. Our corporate website is accessible at http://corporate.visa.com. We make available, free of charge, on our investor relations website at http://investor.visa.com our annual reports on Form 10-K, our quarterly reports on Form 10-Q, our current reports on Form 8-K and any amendments to those reports as soon as reasonably practicable after they are electronically filed with, or furnished to, the SEC. We also may include supplemental financial information on our investor relations website at http://investor.visa.com and may use this website as a means of disclosing material, non-public information and for complying with our disclosure obligations under Regulation FD. Accordingly, investors should monitor such portions of our investor relations website, in addition to following SEC filings and publicly available conference calls. The information contained on, or accessible through, our corporate website, including the information contained on our investor relations website, is not incorporated by reference into this report or any other report filed with, or furnished to, the SEC.
ITEM 1A. Risk Factors
Regulatory Risks
We are subject to complex and evolving global regulations that could harm our business and financial results.
As a global payments technology company, we are subject to complex and evolving regulations that govern our operations. See Item 1BusinessGovernment Regulation for more information on the most significant areas of regulation that affect our business. The impact of these regulations on us, our clients, and other third parties could limit our ability to enforce our payments system rules; require us to adopt new rules or change existing rules; affect our existing contractual arrangements; increase our compliance costs; require us to make our technology or intellectual property available to third parties, including competitors, in an undesirable manner; and reduce our revenue opportunities. As discussed in more detail below, we may face differing rules and regulations in matters like interchange reimbursement rates, preferred routing, domestic processing requirements, currency conversion, point-of-sale transaction rules and practices, privacy, data use or protection, and associated product technology. As a result, the Visa operating rules and our other contractual commitments may differ from country to country or by product offering. Complying with these and other regulations increases our costs and could reduce our revenue opportunities.

If widely varying regulations come into existence worldwide, we may have difficulty rapidly adjusting our product offerings, services, fees, and other important aspects of our business in the various regions where we operate. Our compliance programs and policies are designed to support our compliance with a wide array of regulations and laws, such as anti-money laundering, anti-corruption, competition, privacy and sanctions, and we continually enhance our compliance programs as regulations evolve. However, we cannot guarantee that our practices will be deemed compliant by all applicable regulatory authorities. In the event our controls should fail or we are found to be out of compliance for other reasons, we could be subject to monetary damages, civil and criminal penalties, litigation, investigations and proceedings, and damage to our global brands and reputation. Furthermore, the evolving and increased regulatory focus on the payments industry could negatively impact or reduce the number of Visa products our clients issue, the volume of payments we process, our revenues, our brands, our competitive positioning, our ability to use our intellectual property to differentiate our products and services, the quality and types of products and services we offer, the countries in which our products are used, and the types of consumers and merchants who can obtain or accept our products, all of which could harm our business.
Increased regulation of the global payments industry, including with respect to interchange reimbursement fees, operating rules, risk management protocols and other related practices, could harm our business.
Regulators around the world have been establishing or increasing their authority to regulate certain aspects of the payments industry. See Item 1. Business —Government Regulation for more information. In the U.S.United States and many other jurisdictions, we have historically set default interchange reimbursement fees. Even though we generally do not receive any revenue related to interchange reimbursement fees in a purchasepayment transaction (those(in the context of credit and debit transactions, those fees are paid by the acquirers to the issuers)issuers; the reverse is true for certain transactions like ATM), interchange reimbursement fees are a factor on which we compete with other payments providers and are therefore an important determinant of the volume of transactions we process. Consequently, changes to these fees, whether voluntarily or by mandate, can substantially affect our overall payments volumes and revenues.
Interchange reimbursement fees, certain operating rules and related practices continue to be subject to increased government regulation globally, and regulatory authorities and central banks in a number of jurisdictions have reviewed or are reviewing these fees, rules, and practices. For example, in 2011, in accordance with the U.S. Dodd-Frank Act,regulations adopted by the U.S. Federal Reserve cappedcap the maximum U.S. debit interchange reimbursement rate received by large financial institutions at 21 cents plus 5 basis points per transaction, plus a possible fraud adjustment of 1 cent. This amounted to a significant reduction in the average system-wide interchange reimbursement fees received by large issuers. The Dodd-Frank Act also limited issuers'limits issuers’ and our ability to adopt network exclusivity and preferred routing in the debit and prepaid area, which also impactedimpacts our business. In 2015, the E.U.’sThe EU’s IFR placedplaces an effective cap on consumer credit and consumer debit interchange fees for both domestic and cross bordercross-border transactions within Europe (30 basis points and 20 basis points, respectively), significantly reducing the fees received by E.U. issuers. E.U. Member States. EU member states have the ability to further restrictreduce these interchange levels within their territories. More recently, countries in September 2016, Argentina's Senate approved a billLatin America have also adopted interchange caps. For example, in March 2017, Argentina’s central bank passed regulations that cap interchange fees on credit and debit transactions. In March 2018, Brazil adopted interchange caps on debit transactions.
When we cannot set default interchange reimbursement rates at optimal levels, issuers and acquirers may find our payments system less attractive. This may increase the attractiveness of other payments systems, such as our competitors’ closed-loop payments systems with direct connections to both merchants and consumers. We believe some issuers may react to such regulations by charging new or higher fees, or reducing certain benefits to consumers, which make our products less appealing to consumers. Some acquirers may elect to charge higher merchant discount rates regardless of the Visa interchange reimbursement rate, causing merchants not to accept our products or to steer customers to alternate payments systems or forms of payment. In addition, in an effort to reduce existing caps on the merchant discount rate charged byexpense of their payment programs, some issuers and acquirers have obtained, and may continue to 1.5% for credit transactions and zero for debit transactions.obtain, incentives from us, including reductions in the fees that we charge, which may directly impact our revenues.
In addition to the regulation of interchange reimbursement fees, a number of regulators impose restrictions on other aspects of our payments business. For example, governmentgovernments such as in India may use regulation to further drive down merchant discount rates, which could negatively affect the economics of our transactions. Similarly, the Payment System Regulator’s review of the acquiring market in the United Kingdom could lead to additional regulatory pressure on our business. With increased merchant lobbying, we could also begin to see regulatory interest in network fees. Government regulations or pressure may also require orus to allow other payments networks to be supported bysupport Visa products or services, or to have the other network'snetwork’s functionality or brand marks on our products. As innovations in payment technology have enabled us to expand into new products and services, they have also expanded the potential scope of regulatory influence. In addition, the E.U.’sEuropean Union’s requirement to separate scheme and processing adds costs and could impact the efficient integration of Visa Europe;impacts the execution of our commercial, innovation and product strategies; our ability to provide effective customer service; and the amount of data available for use in fraud and risk systems and loyalty services.strategies.

We are also subject to central bank oversight in some markets, including, Brazil, Russia, the U.K.United Kingdom and within the E.U.European Union. This oversight could result in new governance, reporting, licensing, cybersecurity, processing infrastructure, capital, or credit risk management requirements. We could also be required to adopt policies and practices designed to mitigate settlement and liquidity risks, including increased requirements to maintain sufficient levels of capital and financial resources locally.locally, as well as localized risk management or governance. Increased central bank oversight could also lead to new or different criteria for financial institution participation in and access to our payments system.system, including allowing non-traditional financial technology companies to act as issuers or acquirers. Additionally, regulators in other jurisdictions are considering or adopting approaches based on similar regulatory principles.
RegulatorsAs we develop new product and service offerings to support our clients, the potential scope of regulatory obligations and scrutiny could also increase. For instance, new products and capabilities, including tokenization, and mobile and push payments, could bring increased licensing or authorization requirements in the countries where the product or capability is offered.
Finally, regulators around the world increasingly take note of each other’s approaches to regulating the payments industry. Consequently, a development in one jurisdiction may influence regulatory approaches in another. The risks created by a new law or regulation in one jurisdiction have the potential to be replicated and to negatively affect our business in another jurisdiction or in other product offerings. The U.S. Dodd-Frank Act and the E.U. IFR are developments with such potential, as are approaches taken by regulators in Australia, Canada and other countries. See Note 20—Legal Matters of this report. Similarly, new regulations involving one product offering may prompt regulators to extend the regulations to other product offerings. For example, credit payments could become subject to the samesimilar regulation as debit payments. Additionally, regulation in an individual country could continue and expand. For example, in Australia theThe Reserve Bank of Australia (RBA) initially capped credit interchange, but subsequently capped debit interchange as well.
When we cannot set default interchange reimbursement rates at optimal levels, issuers and acquirers may find our payments system less attractive. This may increase the attractiveness of other payments systems, such as our competitors' closed-loop payments systems with direct connections to both merchants and consumers. We believe some issuers may react to such regulations by charging new or higher fees to consumers, making our products less appealing to consumers. Some acquirers may elect to charge higher merchant discount rates regardless of the Visa interchange reimbursement rate, causing merchants not to accept our products or to steer customers to alternate

payments systems or forms of payment. In addition, in an effort to reduce the expense of their card programs, some issuers and acquirers have obtained, and may continue to obtain, incentives from us and reductions in the fees that we charge, which may directly impact our revenues. For these reasons, increased global regulation of the payments industry may make our products less desirable, diminish our ability to compete, reduce our transaction volumes and harm our business.
Government-imposed restrictions on international payment systems may prevent us from competing against providers in certain countries.countries, including significant markets such as China, India and Russia.
Governments in variousa number of jurisdictions such as in Asia and the Gulf Cooperation Countries in the Middle East, protect certainshield domestic payment card networks, brands, and processors. These governmentsprocessors from international competition by imposing market access barriers and preferential domestic regulations. To varying degrees, these policies and regulations affect the terms of competition in the marketplace and undermine the competitiveness of international payments networks. In the future, public authorities may impose regulatory requirements that favor domestic providers or mandate that mandate domestic payments processing be doneperformed entirely inwithin that country, which would prevent us from overseeingmanaging the end-to-end processing of certain transactions.
In Russia, legislation effectively prevents us from processing domestic transactions. The central bank controlled national payment card system (NSPK) is the only entity allowed to process domestically. In China, for example, UnionPay continues to enjoy advantages over other international networks, remains the sole processor of domestic payment card transactions and operates the sole domestic acceptance mark. ThoughAlthough we have filed an application with the Chinese State Council has announced that international schemes, such as Visa would be able to participate in the domestic market and be eligible to apply for a licensePeople’s Bank of China (PBOC) to operate a Bank Card Clearing Institution (BCCI) in China, the full implementation guidelinestiming and the procedural steps remain uncertain. The approval process might require several years, and there is no guarantee that the license to operate a BCCI will be approved or, if we obtain such license, that we will be able to successfully compete with domestic payments networks.
Recent regulatory initiatives in India also suggest growing nationalistic priorities, including a recent data localization mandate passed by the government, which has cost implications for BCCI’s have yetus and could affect our ability to be finalized. In Russia, legislation has effectively prevented us from processingcompete with domestic payment providers. Furthermore, regional groups of countries, such as the Gulf Cooperation Countries in the domestic marketMiddle East and mandated that we migratea number of countries in Southeast Asia, are considering, or may consider, efforts to restrict our domesticparticipation in the processing business to the state-owned NSPK (orof regional transactions. The African Development Bank has also indicated an interest in supporting national payment card system),systems in its efforts to expand financial inclusion and strengthen regional financial stability. Geopolitical events, including sanctions, trade tensions or other types of activities could potentially intensify this activity, which is the only entity allowed to process domestically.could adversely affect our business.
Due to our inability to overseemanage the end-to-end processing of transactions for cards carrying our brands in thesecertain countries (e.g., Russia and Thailand), we depend on our close working relationships with our clients or third partythird-party processors in these regions to ensure transactions involving our products are processed effectively. NationalOur ability to do so may be adversely affected by regulatory requirements and policies pertaining to transaction routing or on-shore processing.

Co-badging and co-residency regulations may pose additional challenges in markets where Visa competes with national networks for issuance and routing. For example, in China, certain banks have issued dual-branded cards for which domestic transactions in China are processed by UnionPay and transactions outside of China are processed by us or other international payments networks. The PBOC is contemplating that dual-branded cards could be phased out over time as new licenses are issued to international companies to participate in China’s domestic payments market. Accordingly, we have been working with Chinese issuers to issue Visa-only branded cards for international travel, and later for domestic transactions after we obtain a BCCI license. However, notwithstanding such efforts, the phase out of dual-branded cards may decrease our payment volumes and impact the revenue we generate in China.
Mir and UnionPay have grown rapidly in Russia and China, respectively, and are actively pursuing international expansion plans, which could potentially lead to regulatory pressures on our international routing rule (which requires that international transactions on Visa cards be routed over VisaNet). Furthermore, although regulatory barriers shield Mir and UnionPay from competition in Russia and China, respectively, alternate payment providers such as Alipay and WeChat Pay have rapidly expanded into ecommerce, offline, and cross-border payments, which could make it difficult for us to compete even if our license is approved in China. Last year, with strong backing from China’s government, a new digital transaction routing system known as Netlink was established. The PBOC allowed Alipay and other digital payment providers to invest in Netlink. It and other such systems could have a competitive advantage in comparison with other international payments networks
In general, national laws that protect domestic providers or processing may increase our costs,costs; decrease our payments volumes and impact the revenue we generate in those countries; decrease the number of Visa products issued or processed,processed; impede us from utilizing our global processing capabilities and controlcontrolling the quality of the services supporting our brands,brands; restrict our activities,activities; limit our growth and the ability to introduce new products, services and innovations; force us to leave countries or prevent us from entering new markets,markets; and create new competitors, all of which could harm our ability to operatebusiness.
Laws and regulations regarding the handling of personal data and information may impede our services or result in increased costs, legal claims, or fines against us.
Our business maintain or increase our revenues globally and extend our global brands.
We are subject to complex and evolving global regulations that could harm our business and financial results.
As a global payments technology company, we are subject to complex and evolving regulations that govern our operations. See Item 1BusinessGovernment Regulation for more informationrelies on the most significant areasprocessing of regulation that affect our business. The impactdata in many jurisdictions and the movement of these regulations on us (and on our clientsdata across national borders. Legal requirements relating to the collection, storage, handling, use, disclosure, transfer, and other third parties) could limit our abilitysecurity of personal data continue to enforce our payments system rules or require us to adopt new rules or change existing rules,evolve, and itregulatory scrutiny in this area is increasing around the world. Significant uncertainty exists as privacy and data protection laws may increase our compliance costsbe interpreted and reduce our revenue opportunities. We may face differing rules and regulations in matters like interchange reimbursement rates, preferred routing, domestic processing requirements, currency conversion, point-of-sale transaction rules and practices, privacy, data use or protection and associated product technology. As a result, the Visa Rules and our other contractual commitments may differapplied differently from country to country and may create inconsistent or by product offering. Complyingconflicting requirements. For example, the GDPR extends the scope of the EU data protection law to all companies processing data of EU residents, regardless of the company’s location. The law requires companies to meet new requirements regarding the handling of personal data. Although we have an extensive data privacy program that addresses the GDPR requirements, our ongoing efforts to comply with theseGDPR and other regulations increasesprivacy and data protection laws (such as the new California Consumer Privacy Act effective as of January 2020 and the Brazilian General Data Protection Law effective as of February 2020) may entail substantial expenses, may divert resources from other initiatives and projects, and could limit the services we are able to offer. In addition, earlier this year, India adopted a data localization law that requires all payment system operators to store domestic transaction data only in India. Such data localization requirements have cost implications for us, impact our costsability to utilize the efficiencies and can reducevalue of our revenue opportunities. Further, as regulations change, they mayglobal network, and could affect our existing contractual arrangements.
If widely varyingstrategy. Furthermore, enforcement actions and investigations by regulatory authorities related to data security incidents and privacy violations continue to increase. The enactment of more restrictive laws, rules, regulations, come into existence worldwide, we may have difficulty rapidly adjusting our product offerings, services and fees, and other important aspects ofor future enforcement actions or investigations could impact us through increased costs or restrictions on our business, and noncompliance could result in the various regions where we operate. Our compliance programsregulatory penalties and policies are designed to support our compliance with a wide array of regulations and laws, and we continually enhance our compliance programs as regulations evolve. However, we cannot guarantee that our practices will be deemed compliant by all applicable regulatory authorities. In the event our controls should fail or we are found to be out of compliance for other reasons, we could be subject to monetary damages, civil and criminal penalties, litigation and damage to our global brands and reputation. Furthermore, the evolving and increased regulatory focus on the payments industry could reduce the number of Visa products our clients issue, the volume of payments we process and our revenue; negatively impact our brands and our competitive positioning; and limit the types of products and services that we offer, the countries in which our products are used and the types of customers and merchants who can obtain or accept our products, all of which could harm our business.significant legal liability.

We may be subject to tax examinations or disputes, or changes in the tax laws.

We exercise significant judgment in calculating our worldwide provision for income taxes and other tax liabilities. Although we believe our tax estimates are reasonable, many factors may limit their accuracy. We are currently under examination by, or in disputes with, the U.S. Internal Revenue Service, the U.K.’sUK’s HM Revenue & Customs as well as tax authorities in other jurisdictions, and we may be subject to additional examinations or disputes in the future. Relevant tax authorities may disagree with our tax treatment of certain material items and thereby increase our tax liability. Failure to sustain our position in these matters could harm our cash flow and financial position. In addition, changes in existing laws, such as recent proposals for fundamentalfuture regulatory guidance on the U.S. Tax Cuts and internationalJobs Act, tax reformlaw changes in the United States or foreign jurisdictions, or those resulting from the Base Erosion and Profit Shifting (BEPS) project being conducted by the Organization for Economic Cooperation and Development, may also increasematerially affect our effective tax rate. A substantial increase in our tax payments could have a material, adverse effect on our financial results. See also Note 19—16—Income Taxes to our consolidated financial statements included in Item 88—Financial Statements and Supplementary Data of this report.
Litigation Risks
We may be adversely affected by the outcome of litigation or investigations, despite certain protections that are in place.
We are involved in numerous litigation matters, investigations, and proceedings asserted by civil actionslitigants, governments, and government investigationsenforcement bodies alleging, among other things, violations of competition and antitrust law, consumer protection law, and intellectual property law among others.(these are referred to as “actions” in this section). Details of the claims and the status of those proceedingsmost significant actions we face are described more fully in Note 20—17—Legal Matters. Legal to our consolidated financial statements included in Item 8—Financial Statements and regulatory proceedings and investigationsSupplementary Data of this report. These actions are inherently uncertain, expensive, and disruptive to our operations. In the event we are found liable in any material litigation, proceedings or investigations,action, particularly in a large class action lawsuit, orsuch as one involving an antitrust claim entitling the plaintiff to treble damages, or we incur liability arising from a government investigation, we may be required to pay significant awards, settlements, or settlements.fines. In addition, settlement terms, judgments, or pressures resulting from legal proceedings or investigationsactions may requireharm our business by requiring us to modify, among other things, the default interchange reimbursement rates we set, revise the Visa Rulesoperating rules or the way in which we enforce ourthose rules, modify our fees or pricing, or modify the way we do business,business. The outcome of these actions may also influence regulators, investigators, governments, or civil litigants in the same or other jurisdictions, which may harm our business.lead to additional actions against Visa. Finally, we are required by some of our commercial agreements to indemnify other entities for litigation assertedbrought against them, even if Visa is not a defendant.
For certain litigation mattersactions like thethose that are U.S. covered litigation and theor VE territory covered litigation, which areas described in Note 3—2—U.S. and Europe Retrospective Responsibility Plans and Note 20—17—Legal Matters, to our consolidated financial statements included in Item 8—Financial Statements and Supplementary Data of this report, we have certain financial protections provided for inpursuant to the respective retrospective responsibility plans. The two retrospective responsibility plans are different in the protections they provide and the mechanisms by which we are able to either fund the settlements and judgments in the case of the U.S. covered litigation or recoup covered losses in the case of the VE territory covered litigation.protected. The failure of one or both of the retrospective responsibility plans to adequately insulate us from the impact of such settlements, judgments, losses, or liabilities could materially harm our financial condition or cash flows, or even cause us to become insolvent.
Business Risks
We face intense competition in our industry.
The global payments space is intensely competitive. As technology evolves, new competitors or methods of payment emerge, and existing clients and competitors assume different roles. Our products compete with cash, checks, electronic funds, virtual currency payments, global or multi-regional networks, other domestic and closed-loop payments systems, and alternativealternate payment providers primarily focused on enabling payments through ecommerce and mobile channels. As the global payments space becomes more complex, we face increasing competition from our clients, emerging payment providers, and other digital and technology companies. Many of these providerscompanies that have developed payments systems enabled through online activity in ecommerce and mobile channels, and are seeking to expand into other channels that compete with or replace our products and services.channels.
Additionally, some of our
Our competitors may develop substantially better technology, have more widely adopted delivery channels or have greater financial resources. They may offer more effective, innovative or a wider range of programs, products, and services, including some that are more innovative.services. They may use more effective advertising and marketing strategies that are more effective than ours, achievingresult in broader brand recognition, and greater issuance and merchant acceptance. They may also develop better security solutions or more favorable pricing arrangements. Moreover, even if we successfully adapt to technological change and the proliferation of alternative types of payment services by developing and offering our own services in these areas, such services may provide less favorable financial terms for us than we currently receive from VisaNet transactions, which could hurt our financial results and prospects.
Certain of our competitors operate with different business models, have different cost structures, or participate in different market segments. Those business models may ultimately prove more successful or more adaptable to

regulatory, technological, and other developments. In some cases, these competitors have the support of government mandates that prohibit, limit, or otherwise hinder our ability to compete for transactions within certain countries and regions.
Some of our competitors, including American Express, Discover, private-label card networks, virtual currency providers, technology companies that enable the exchange of digital assets, and certain alternate payments systems like Alipay and WeChat Pay, operate closed-loop payments systems, with direct connections to both merchants and consumers. Government actions or initiatives such as the U.S. Dodd-Frank Act or the U.S. Federal Reserve’s Faster Payments initiatives may provide them with increased opportunities to derive competitive advantages from these business models. Similarly, regulation in Europe under PSD2 and in the U.K. through the PSRIFR may require us to open up access to, and allow participation in, our network to additional participants, and reduce the infrastructure investment and regulatory burden on potential competitors. We also run the risk of disintermediation due to factors such as emerging technologies, including mobile payments, alternate payment credentials, other ledger technologies or payment forms, and by virtue of increasing bilateral agreements between entities that prefer not to use our payments network for processing payments.transactions. For example, merchants could process transactions directly with issuers, or processors could process transactions directly with issuers and acquirers.
We expect the competitive landscape to continue to shift and evolve. For example:
competitors, clients and others are developing alternativealternate payment networks or products, such as mobile payment services, ecommerce payment services, P2P payment services, faster payment initiatives and payment services that permit ACH or direct debits from consumer checking accounts, that could reduce our role or otherwise disintermediate us from the transaction processing or the value-added services we provide to support such processing. Examples include initiatives likefrom The Clearing House, an ACH-based payment systemassociation comprised of large financial institutions that is developing its own faster payments system, and EWS, anEarly Warning Services, which operates Zelle, a bank-offered alternative to an ACH payment systemnetwork that provides another platform for faster funds or real-time payments across a variety of payment types, including P2P, corporate and government disbursement, bill pay and deposit check transactions;

similarly, multiple countries are developing or promoting ACH-based real-time payment systems or mandating local networks with clients that also present a risk of disintermediation to our business;business and some regions, such as Southeast Asia, under the auspices of the Association of Southeast Asian Nations (ASEAN), are looking into cross-border connectivity of such systems;

parties that process our transactions may try to minimize or eliminate our position in the payments value chain;

parties that access our payment credentials, tokens and technologies, including clients, technology solution providers or others might be able to migrate account holders and other clients to alternate payment methods or utilizeuse our payment credentials, tokens and technologies to establish or help bolster alternate payment methods and platforms;

competitors, clients and others may develop methods to use our payment credentials, tokens and technologies to compete with, impair or replace digital payment products that use and support our network and processing over our network;

we may need to adjust our local rules and practices to remain competitive amidst evolving regulatory landscapes and competitors’ practices;

we may be asked to develop or customize certain aspects of our payment services for use by our customers, processors or other third parties, thereby increasing operational costs;

we may need to agree to business arrangements with terms less protective of Visa’s proprietary technology and interests in order to compete with others, including those with issuers and with competing networks;

participants in the payments industry may merge, form joint ventures or enable or enter into other business combinations that strengthen their existing business propositions or create new, competing payment services;

competition may increase from alternate types of payment services, such as mobile payment services, ecommerce payment services, P2P payment services, faster payment initiatives and payment services that permit ACH payments or direct debit of consumer checking accounts;


new players and intermediaries in the payments value chain may redirect transactions or steer participants away from our network;

we may face increasing risk of others asserting their intellectual property rights and potential litigation, as market entrants include technology companies and companies from industries where patent rights are actively asserted;

as this landscape is quickly evolving, we may not be able to foresee or respond sufficiently to emerging risks associated with new business, products, services and practices; or

new or revised industry standards related to EMV-chip payment technology,the EMV Secure Remote Commerce, cloud-based payments, tokenization or other payments-related technologies set by organizations such as the International Organization for Standardization, American National Standards Institute, World Wide Web Consortium, European Card Standards Group and EMVCo may result in additional costs and expenses for Visa and its clients, or otherwise negatively impact the functionality and competitiveness of our products and services.

As the competitive landscape is quickly evolving, we may not be able to foresee or respond sufficiently to emerging risks associated with new businesses, products, services and practices. We may be asked to adjust our local rules and practices, develop or customize certain aspects of our payment services, or agree to business arrangements that may be less protective of Visa’s proprietary technology and interests in order to compete and we may face increasing operational costs and risk of litigation concerning intellectual property. Our failure to compete effectively in light of any such developments could harm our business and prospects for future growth.
Our revenues and profits are dependent on our client and merchant base, which may be costly to win, retain, and maintain.
Our financial institution clients and merchants can reassess their commitments to us at any time or develop their own competitive services. While we have certain contractual protections, our clients, including some of our largest clients, generally have flexibility to issue non-Visa products. Further, in certain circumstances, our financial institution clients may decide to terminate our contractual relationship on relatively short notice without paying significant early termination fees. Because a significant portion of our operating revenues is concentrated among our largest clients, the loss of business from any one of these larger clients could harm our business, results of operations, and financial condition.
In addition, we face intense competitive pressure on the prices we charge our financial institution clients. In order to stay competitive, we may need to adjust our pricing or offer incentives to our clients to increase payments volume, enter new market segments, adapt to regulatory changes, and expand their use and acceptance of Visa products and services. These include up-front cash payments, fee discounts, and rebates, credits, performance-based incentives, marketing, and other support payments that impact our revenues and profitability. In addition, we offer incentives to certain merchants or acquirers to win routing preference in situations where other network functionality is enabled on our products and there is a choice of network routing options. Market pressures on providingpricing, incentives, fee discounts, and rebates could moderate our growth. If we are not able to implement cost containment and productivity initiatives in other areas of our business or increase our volumes in other ways to offset or absorb the financial impact of these incentives, fee discounts, and rebates, it may harm our net revenues and profits.
In addition, it may be difficult or costly for us to acquire or conduct business with financial institutions or merchants that have longstanding exclusive, or nearly exclusive, relationships with our competitors. These financial institutions or merchants may be more successful and may grow more quickly than our existing clients or merchants. In addition, if there is a consolidation or acquisition of one or more of our largest clients or co-brand partners by a financial institution client or merchant with a strong relationship with one of our competitors, it could result in our business shifting to a competitor, which could put us at a competitive disadvantage and harm our business.
Merchants'Merchants’ and processors'processors’ continued push to lower acceptance costs and challenge industry practices could harm our business.
We rely in part on merchants and their relationships with our clients to maintain and expand the acceptance of Visa products. Certain large retail merchants have been exercising their influence in the global payments system in certain jurisdictions, such as the United States, Canada and Europe, to attempt to lower their acceptance costs by lobbying for new legislation, seeking regulatory enforcement, filing lawsuits and in some cases, refusing to accept Visa products. If they are successful in their efforts, we may face increased compliance and litigation expenses and issuers may decrease their issuance of our products. InFor example, in the U.S.,United States, certain stakeholders have raised concerns regarding how payment security standards and rules may impact the cost of payment card acceptance has emerged inacceptance. In addition to ongoing litigation related to the context of payment security. A number of merchant trade associations claim that EMVU.S. migration to EMV-capable cards without PIN cardholder verification are not worth the investment. The October 2015 liability shift and ongoing transition to EMV resulted in calls for a PIN verification mandate. More recently,point-of-sale terminals, U.S. merchant-affiliated groups and processors have expressed concerns regarding the EMV certification process. Some

process and some policymakers have called upon U.S. competition authorities to consider potential concerns arising fromabout the roles of industry bodies such as EMVCo and the Payment Card Industry Security Standards Council.Council in the development of payment card standards. Additionally, some merchants and processors have pushedadvocated for changes to industry practices and our requirements for Visa acceptance requirements at the point of sale, including the ability for merchants to accept only certain types of Visa products, to mandate only PIN authenticated transaction,transactions, to differentiate or steer among Visa product types issued by different financial institutions, and to impose surcharges on customers presenting Visa products as their form of payment. If successful, these efforts could adversely impact consumers'consumers’ usage of our products, lead to regulatory enforcement and/or litigation, increase our compliance and litigation expenses, and harm our business.

We depend on relationships with our financial institution clients,institutions, acquirers, processors, merchants, and other third parties.
We depend significantly on relationships withAs noted above, our financial institution clients and on their relationships with customers and merchants to support our programs and services and thereby compete effectively in the marketplace. Our relationships with industry participants are complex and require us to balance the interests of multiple third parties. For example,instance, we depend significantly on relationships with our financial institution clients and on their relationships with account holders and merchants to support our programs and services, and thereby compete effectively in the U.S., the EMV migration has been resisted by certain merchants, leading to conflicts and litigation concerning the timing and scope of the liability shift, chargebacks and debit routing, among others.
marketplace. We engage in discussions with merchants, acquirers, and processors to provide incentives to promote routing preference and acceptance growth. We also engage in many payment card co-branding efforts with merchants, who receive incentives from us. As these and other relationships become more prevalent and take on a greater importance to our business, our success will increasingly depend on our ability to continue to engage in these discussions in order to sustain and grow these relationships.
In addition, we depend on our clients and third parties, including vendors and suppliers, and our financial institution clients to process transactions properly, provide various services associated with our payments network on our behalf.behalf, and otherwise adhere to our operating rules. To the extent that such parties fail to perform or deliver adequate services, it may result in negative experiences for account holders or others when using their Visa-branded payment products, which could harm our business and reputationreputation.
Our business could be harmed.
Ifharmed if we are not able to maintain and enhance our brands,brand, if events occur that have the potential to damage our brand or reputation, or brands orif we experience brand disintermediation, it could harm our business.disintermediation.
Our brands arebrand is globally recognized and areis a key assetsasset of our business. We believe that our clients and customersaccount holders associate our brandsbrand with acceptance, security, convenience, speed, and universality.reliability. Our success depends in large part on our ability to maintain the value of our brandsbrand and reputation of our products and services in the payments ecosystem, elevate the brand through new and existing products, services and partnerships, and uphold our corporate reputation. The increased use or popularity of products that we have developed in partnership with large technology companies and financial institution companies could result ininstitutions may have the potential to cause consumer confusion or brand disintermediation at the point-of-sale and decrease the value of our brand. In addition, our brands andOur brand reputation may be negatively impacted by a number of factors, including clearing and settlement service disruptions; data security breaches,breaches; compliance failures by Visa, including our employees, agents, clients, partners or suppliers; negative perception of our industry, or the industries of our clients or Visa-accepting merchants; ill-perceived actions by clients or other third parties, such as sponsorship partners, that do not reflect our views or are inconsistent with our own business practices,co-brand partners; and fraudulent, risky, controversial or other illegal activityactivities using our payment products. If we are unable to maintain our reputation, or if events occur that damage our reputation, the value of our brandsbrand may be impaired, which could harm our relationships with clients, customersaccount holders, and the public, as well as impact our business.
Global economic, political, market, and social events or conditions may harm our business.
Our revenues are dependent on the volume and number of payment transactions made by customers,consumers, governments, and businesses whose spending patterns may be affected by prevailing economic conditions. In addition, almostmore than half of our operating revenues are earned outside the U.S.United States. International cross-border transaction revenues represent a significant part of our revenue and are an important part of our growth strategy. Therefore, adverse macroeconomic conditions, including recessions, inflation, high unemployment, currency fluctuations, actual or anticipated large-scale defaults or failures, or slowdown of global trade could decrease consumer and corporate confidence and reduce consumer, government, and corporate spending which have a direct impact on our revenues. In addition, outbreaks of illnesses, pandemics, or other local or global health issues, like the Zika virus, political uncertainties, like Brexit, international hostilities, armed conflict, or unrest, and natural disasters could impact our operations, our clients, and our activities in a particular location. These events could also reducelocation, and cross-border travel and spend, which impacts our international transaction revenues, which are generated by processing cross-border paymentsspend. Geopolitical trends towards nationalism, protectionism, and cash volume transactions,restrictive visa requirements, as well as from foreign currency exchange transactions. Any

suchcontinued activity and uncertainty around economic sanctions could limit the expansion of our business in those regions. The current trade environment reduces the likelihood of having our Bank Card Clearing Institution application in China approved. In addition, any decline in cross-border activitytravel and spend could impact the number of cross-border transactions we process and our foreign currency exchange activities, andwhich in turn would reduce our international transaction revenues.
A decline in economic conditions could impact our clients as well, and their decisions tocould reduce the number of cards, accounts, and credit lines of their account holders, which ultimately impact our revenues. They may also implement cost-reduction initiatives that reduce or eliminate marketing budgets, and decrease spending on optional or enhanced, value-added services from us.

Any events or conditions that impair the functioning of the financial markets, tighten the credit market, or lead to a downgrade of our current credit rating could increase our future borrowing costs and impair our ability to access the capital and credit markets on favorable terms, which could affect our liquidity and capital resources, or significantly increase our cost of capital. If clients default on their settlement obligations, it may also impact our liquidity. Any of these events could adversely affect the growth of our volumes and revenue.
Our indemnification obligation to fund settlement losses of our clients exposes us to significant risk of loss and may reduce our liquidity.
We indemnify issuers and acquirers for any settlement losslosses they may suffer due to the failure of another issuer or acquirer to honor its settlement obligations in accordance with the Visa Rules.operating rules. In certain instances, we may indemnify issuers or acquirers even in situations in which a transaction is not processed by our system. This indemnification creates settlement risk for us due to the timing difference in timing between the date of a payment transaction and the date of subsequent settlement. Our indemnification exposure is generally limited to the amount of unsettled Visa payment transactions at any point in time.time and any subsequent amounts that may fall due relating to adjustments for previously processed transactions. Concurrent settlement failures involving more than one of our largest clients, several of our smaller clients, or systemic operational failures lasting more than a single day could cause us to exceed our available financial resources, which could negatively impact our financial position. Even if we have sufficient liquidity to cover a settlement failure, we may be unable to recover the amount of such payment. This could expose us to significant losses and harm our business. See Note 11—8—Settlement Guarantee Management to our consolidated financial statements included in Item 88—Financial Statements and Supplementary Data of this report.
The United Kingdom’s proposed withdrawal from the European Union could harm our business and financial results.
In June 2016, a referendum was heldvoters in the United Kingdom to determine whetherapproved the country should remain a memberwithdrawal of the E.U., with voters approving withdrawalUnited Kingdom from the E.U.European Union (commonly referred to as Brexit)“Brexit”). The U.K.In March 2017, the UK government is working towards triggeringinitiated the exit process under Article 50 of the Lisbon Treaty which will commenceof the official E.U. withdrawal process.European Union, commencing a period of up to two years for the United Kingdom and the other EU member states to negotiate the terms of the withdrawal. Uncertainty over the terms of the U.K.’sUnited Kingdom’s departure from the E.U. could harm our business and financial results. In addition, other E.U. member countries may consider referendums regarding their E.U. membership. Any of these events, along with any political changes that may occur as a result of Brexit,European Union could cause political and economic uncertainty in Europe. As a result, our operations in the U.K., resulting fromUnited Kingdom and the recent acquisitionrest of Visa Europe, as well as our global operations,which could be impacted.
The announcement of Brexit caused significant volatility in global stock markets and currency exchange rate fluctuations that resulted in the strengthening of the U.S. dollar. The strengthening of the U.S. dollar relative to the British pound and other currencies may harm our results of operations as the local currency results of our international operations may translate into fewer U.S. dollars. Uncertainty over Brexitbusiness and currency fluctuations could also impact our clients, who may curtail or postpone investments in growing their credit portfolios, limit credit lines, modify fees and loyalty programs, or take other actions that harm our volume and revenue.financial results.
In addition, Brexit could lead to legal uncertainty and potentially divergent national laws and regulations in the U.K.United Kingdom and E.U.European Union. We, as well as our clients who have significant operations in the U.K.,United Kingdom, may incur additional costs and expenses as we adapt to potentially divergent regulatory frameworks from the rest of the E.U.European Union and as a result, our Visa Rulesoperating rules and contractual commitments in the U.K.United Kingdom and the rest of the European Union may be impacted. In addition, because we conduct business in and have operations in the U.K., we may need to apply for regulatory authorization and permission in separate E.U. Member States.EU member states following Brexit. These factors may impact our ability to operate and process data in the E.U.European Union and U.K.United Kingdom seamlessly. This and other Brexit-related issues may require changes to our legal entity structure in the United Kingdom and the European Union. Any of these effects of Brexit, among others, could harm our business and financial results.
Technology and Information SecurityCybersecurity Risks
Failure to anticipate, adapt to or keep pace with new technologies in the payments industry could harm our business and impact our future growth.

The global payments industry is undergoing significant and rapid technological change, including mobile and other proximity payment and acceptance technologies, ecommerce, tokenization, crypto-currency,cryptocurrencies, and new authentication technologies such as biometrics, distributed ledger and blockchain technologies, and astechnologies. As a result, we expect new services and technologies to continue to emerge and evolve. In addition to our own initiatives and innovations, we work closely with third parties, including some potential competitors, for the development of and access to new technologies. It is difficult, however, to predict which technological developments or innovations will become widely adopted. It is also difficult to predictadopted and how thesethose technologies may be regulated. Moreover, some of thesethe new technologies could be subject to intellectual property-related lawsuits or assertions,claims, potentially impacting our development efforts and/or requiring us to obtain licenses. If we or our partners fail to adapt orand keep pace with new technologies in the payments space in a timely manner, it could harm our ability to compete, decrease the value of our products and services to our clients, impact our intellectual property or licensing rights, and harm our business and impact our future growth.

A disruption, failure in or breach of our networks or systems, including as a result of cyber-attacks, could harm our business.
Our information securitycybersecurity and processing systems, as well as those of our clients,financial institutions, merchants, and other third-party service providers, may experience damageerrors, interruptions, delays or disruptiondamage from a number of causes, including power outages, computerhardware, software and telecommunicationnetwork failures, computer viruses, wormsmalware or other destructive software, internal design, manual or usage errors, cyber-attacks, terrorism, workplace violence or wrongdoing, catastrophic events, natural disasters and severe weather conditions. OurFor instance, on June 1, 2018, our European authorization systems suffered a partial service disruption that prevented many cardholders from using Visa’s European systems for payments for several hours that day. Although that service disruption was caused by a switch malfunction, rather than a cyber-attack, and was limited to the European authorization system, which has since been decommissioned with the processing migration to our global platform, the fact remains that our systems are highly technical and complex and are not immune from errors and vulnerabilities.
Furthermore, our visibility and role in the global payments industry may also put usour company at a greater risk of being targeted by hackers. In the normal course of our business, we have been the target of malicious cyber-attack attempts. Additionally, severalWe may also be impacted by attacks and data security breaches of financial institutions, merchants, or third-party processors. We are aware of instances where nation states have sponsored attacks against some of our financial institution clients, and other instances where merchants have encountered substantial cybersecuritydata security breaches and re-breaches affecting their customers, some of whom were Visa account holders. Although these merchantattacks and breaches have not had a direct, material impact on us, we believe these incidents are likely to continue and we may beare unable to predict the direct or indirect impact of these future attacks or breaches to our business. We may also be impacted by breaches of our financial institution clients and third-party processors that affect the broader payment system.
In addition, numerousNumerous and evolving information securitycybersecurity threats, including advanced and persistent cyber-attacks, phishing and social engineering schemes, particularly on our internet-facing and reliantinternet applications, could compromise the confidentiality, availability, and integrity of data in our data.systems. Because the techniques used to obtain unauthorized access, or to disable or degrade systems change frequently, have become increasingly more complex and sophisticated, and may be difficult to detect for periods of time, we may not anticipate these acts or respond adequately or timely. The security measures and procedures we, our financial institution and merchant clients, other merchants and otherthird-party service providers in the payments ecosystem have in place to protect sensitive account holderconsumer data and other information may not be successful or sufficient to counter all data security breaches, cyber-attacks, or system failures. In some cases, the mitigation efforts may be dependent on third parties who may not deliver to the required contractual standards or whose hardware, software or network services may be subject to error, defect, delay, or outage. Although we devote significant resources to our information security programcybersecurity and supplier risk management programs and have implemented security measures to protect our systems and data, and to prevent, detect and respond to data security incidents, there can be no assurance that our efforts will prevent these known or unknown threats.
If we are sued in connection with any data security breach, we could be involved in protracted litigation. If unsuccessful in defending such lawsuits, we may have to pay damages or change our business practices, any of which could harm our business. In addition, any reputational damage resulting from an account data breach, cyber-attack or system failure at one or more of our clients, merchants or other third parties could decrease the use and acceptance of our products, which could harm our payments volume, revenues and future growth prospects. Finally, a breach may also subject Visa to additional regulations or governmental or regulatory investigations, which could result in significant compliance costs, fines or enforcement actions or potential restrictions imposed by regulators on our ability to process transactions.
We may experience errors, interruptions, delays or cessations of service in our information technology infrastructure and processing systems, whichThese events could significantly disrupt our operations; impact our clients and customers;consumers; damage our reputation;reputation and brand; result in litigation, violations of applicable privacy and other laws, and regulatory scrutiny, investigations, actions, fines or penalties; result in damages or changes to our business practices; decrease the overall use and acceptance of our products; decrease our volume, revenues and future growth prospects; and be costly, time consuming and difficult to remedy. In the event of damage or disruption to our business due to these occurrences, we may not be able to successfully and quickly recover all of our critical business functions, assets, and data through our current business continuity program. Furthermore, while we maintain insurance, our coverage may not sufficiently cover all types of losses or claims that may arise.
Structural and Organizational Risks
Failure to maintain interoperability with Visa Europe's systems during the integration phase of our acquisition could damage the business and global perception of our brands.

While Visa Europe's systems are being integrated with our legacy systems, we and Visa Europe will continue to maintain mostly separate authorization, clearing and settlement systems. As a result, we have to ensure that the two systems can process every transaction involving both of our territories, regardless of where it originates. Visa Europe's independent system operations could present challenges to our business in the event of increasing costs or difficulties in maintaining the interoperability of our respective systems during the integration phase. The separation of payment card scheme and processing may also exacerbate this risk. Any inconsistency in the payment processing services and products between Visa Europe and our legacy operations could negatively affect the experience of customers using Visa products globally. Failure to authorize, clear and settle inter-territory transactions quickly and accurately could harm our business and impair the global perception of our brands.
We may not achieve the anticipated benefits of the Visa Europe acquisitionour acquisitions or those of our other strategic investments, or acquisitions, and may face other risks and uncertainties as a result.
In June 2016, we acquired 100%As part of the share capital of Visa Europe. We believe the acquisition positions us to create additional value through increased scale, efficiencies realized by the integration of both businesses, and benefits related to Visa Europe’s transition from an association to a for-profit enterprise, although there can be no guarantee that we will realize these benefits. In addition,our overall business strategy, we may make otheracquisitions and strategic investments. We may not achieve the anticipated benefits of our current and future acquisitions and strategic investments or acquisitions, which like the Visa Europe acquisition are inherently risky and subject to many factors outside our control. The Visa Europe acquisition involves, and any future strategic endeavorsthey may involve significant risks and uncertainties, which could include:including:
disruption to our ongoing business, including diversion of resources and management’s attention from our existing business;

business
greater than expected investment of resources or operating expenses;

expenses
failure to develop the acquired business adequately;

adequately
difficulty, expense or failure of implementing controls, procedures, and policies at the acquired company;company

challenges of integrating new employees, business cultures, business systems, and technology;

technologies
failure to retain employees, clients, or partners of the acquired business;

business
in the case of foreign acquisitions, such as the acquisition of Visa Europe, risks related to the integration of operations across different cultures and languages, and the economic, political, and regulatory risks associated with operating in new regions or countries. For more information on regulatory risks, please see Item 1Business1—Business—Government Regulations and Item Item 1A1A—Risk FactorsFactors—Regulatory Risks Risks above;above

discovery of unidentified issues after the acquisition or investment was made;

made
failure to mitigate the liabilities of the acquired business; for example, while we have attempted to mitigate the risk of loss associated with certain Visa Europe litigation through the issuance of the preferred stock, there can be no guarantee that the liabilities associated with that litigation will not exceed the value of such preferred stock;

business
dilutive issuance of equity securities, if new securities are issued;issued

potentialthe incurrence of debt including the substantial amount of debt incurred in connection with the Visa Europe acquisition;

negative impact on our financial position and/or statement of operations; and

operations
anticipated benefits, synergies, or value of the investment or acquisition not materializing.materializing
We may be unable to attract, hire, and retain a highly qualified and diverse workforce, including key management.

The talents and efforts of our employees, particularly our key management, are vital to our success. Our management team has significant industry experience and would be difficult to replace. We may be unable to retain them or to attract other highly qualified employees, particularly if we do not offer employment terms that are competitive with the rest of the labor market. Ongoing changes in laws and policies regarding immigration and work authorizations have made it more difficult for employees to work in, or transfer among, jurisdictions in which we have operations and could continue to impair our ability to attract and retain qualified employees. Failure to attract, hire, develop, motivate, and retain highly qualified and diverse employee talent, or failure to develop and implement an adequate succession plan for the management team, or to maintain a corporate culture that fosters integrity, innovation, and collaboration could disrupt our operations and adversely affect our business and our future success.
The conversions of our class B and class C common stock or series B and series C preferred stock into shares of class A common stock would result in voting dilution to, and could impact the market price of, our existing class A common stock.
The market price of our class A common stock could fall as a result of many factors. Under our U.S. retrospective responsibility plan, upon final resolution of our U.S. covered litigation, all class B common stock will become convertible into class A common stock. In connection with the acquisition of Visa Europe, we issuedOur series B and series C preferred stock which will become convertible into class A common stock in stages based on developments in current and potential litigation and will become fully convertible no later than 2028 (subject to a holdback to cover any pending claims). Conversion of our class B and class C common stock into class A common stock, or our series B and series C preferred stock into class A common stock, would increase the amount of class A common stock outstanding, which could adversely affect the market price of our existing class A common stock and would dilute the voting power of existing class A common stockholders.
Holders of our class B and C common stock and series B and series C preferred stock may have different interests than our class A common stockholders concerning certain significant transactions.
Although their voting rights are limited, holders of our class B and C common stock and, in certain specified circumstances, holders of our series B and series C preferred stock, can vote on certain significant transactions. With respect to our class B and C common stock, these transactions include a proposed consolidation or merger, a decision to exit our core payments business and any other vote required under Delaware law. With respect to our series B and series C preferred stock, voting rights are limited to proposed consolidations or mergers in which holders of the series B and series C preferred stock would either (i) receive shares of stock or other equity securities with preferences, rights and privileges that are not substantially identical to the preferences, rights and privileges of the applicable series of preferred stock or (ii) receive securities, cash or other property that is different from what our class A common stockholders would receive. Because the holders of classes of capital stock other than class A common stock are our current and former financial institution clients, they may have interests that diverge from our class A common stockholders. As a result, the holders of these classes of capital stock may not have the same incentive to approve a corporate action that may be favorable to the holders of class A common stock, and their interests may otherwise conflict with interests of our class A common stockholders.

Delaware law, provisions in our certificate of incorporation and bylaws, and our capital structure could make a merger, takeover attempt, or change in control difficult.
Provisions contained in our certificate of incorporation and bylaws and our capital structure could delay or prevent a merger, takeover attempt, or change in control that our stockholders may consider favorable. For example, except for limited exceptions:
no person may beneficially own more than 15% of our class A common stock (or 15% of our total outstanding common stock on an as-converted basis), unless our board of directors approves the acquisition of such shares in advance;

advance
no competitor or an affiliate of a competitor may hold more than 5% of our total outstanding common stock on an as-converted basis;

basis
the affirmative votes of the class B and C common stock and series B and series C preferred stock are required for certain types of consolidations or mergers;

mergers
our stockholders may only take action during a stockholders’ meeting and may not act by written consent; and

consent
only the board of directors, Chairman, or CEO may call a special meeting of stockholders.stockholders

ITEM 1B.Unresolved Staff Comments
Not applicable.
ITEM 2.Properties
At September 30, 2016,2018, we owned or leased 115 offices in 72 countries around the world. Our corporate headquarters are located in owned and leased approximately 3.9 million square feet of office and processing center space in 67 countries around the world, of which approximately 2.0 million square feet are owned and the remaining 1.9 million square feet are leased. Our corporate headquarters is locatedpremises in the San Francisco Bay Area and consists of four buildings that we own, totaling 0.9 million square feet, and 0.1 million square feet of office space that we lease. We also own an office building in Miami, Florida, totaling approximately 0.2 million square feet.Area.
In addition, we own and operate two primaryowned or leased a total of four global processing centers with adjacent office facilitieslocated in the United States, totaling approximately 0.8 million square feet.Singapore and the United Kingdom.
We believe that these facilities are suitable and adequate to support our ongoing business needs.
ITEM 3.Legal Proceedings
Refer to Note 20—17—Legal Matters to our consolidated financial statements included in Item 88—Financial Statements and Supplementary Data of this report.
ITEM 4.Mine Safety Disclosures
Not applicable.

PART II
 
ITEM 5.Market for Registrant'sRegistrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities
All per share amounts and number of shares presented below reflect the four-for-one stock split that was effected in the second quarter of fiscal 2015. See Note 14—Stockholders' Equity in Item 8—Financial Statements and Supplementary Data of this report.
Price Range of Common Stock
Our class A common stock has been listed on the New York Stock Exchange under the symbol “V” since March 19, 2008. At November 9, 2016,2018, we had 362 stockholders of record of our class A common stock. The number of beneficial owners is substantially greater than the number of record holders, because a large portion of our class A common stock is held in "street name"“street name” by banks and brokers. The following table sets forth the intra-day high and low sale prices for our class A common stock in each of our last eight fiscal quarters:
Fiscal 2016High Low
First Quarter$81.01
 $68.36
Second Quarter$77.00
 $66.12
Third Quarter$81.73
 $73.25
Fourth Quarter$83.79
 $73.83
    
Fiscal 2015High Low
First Quarter$67.33
 $48.80
Second Quarter$69.66
 $61.29
Third Quarter$70.69
 $64.35
Fourth Quarter$76.92
 $60.00
There is currently no established public trading market for our class B or class C common stock. There were 1,6561,537 and 676559 holders of record of our class B and class C common stock, respectively, as of November 9, 2016.2018.
Dividend Declaration and Policy
During the fiscal years ended September 30, 2016 and 2015, we paid the following quarterly cash dividends per share of our class A common stock (determined in the case of class B and C common stock and U.K.&I and Europe preferred stock, on an as-converted basis) to all holders of record of our common and preferred stock on the respective record dates.
Fiscal 2016
Dividend
Per Share
First Quarter$0.14
Second Quarter$0.14
Third Quarter$0.14
Fourth Quarter$0.14
  
Fiscal 2015
Dividend
Per Share
First Quarter$0.12
Second Quarter$0.12
Third Quarter$0.12
Fourth Quarter$0.12
Additionally, in On October 2016,16, 2018, our board of directors declared a quarterly cash dividend of $0.165$0.25 per share of class A common stock (determined in the case of class B and C common stock and U.K.&Iseries B and EuropeC preferred

stock on an as-converted basis) payable on December 6, 2016,4, 2018, to holders of record as of November 18, 201616, 2018 of our common and preferred stock.
Subject to legally available funds, we expect to continue paying quarterly cash dividends on our outstanding common and preferred stock in the future. However, the declaration and payment of future dividends is at the sole discretion of our board of directors after taking into account various factors, including our financial condition, settlement indemnifications, operating results, available cash and current and anticipated cash needs.
Issuer Purchases of Equity Securities
The table below sets forth the Company'sour purchases of common stock during the quarter ended September 30, 2016.2018.
Period 
Total Number Of
Shares Purchased (1)
 
Average Price Paid
Per Share
 
Total Number Of
Shares Purchased
As Part Of Publicly
Announced Plans Or
Programs (2),(3)
 
Approximate
Dollar Value
Of Shares That
May Yet Be 
Purchased Under The Plans Or
Programs (2),(3)
July 1-31, 2016 2,597,645
 $77.65
 2,574,980
 $7,122,065,457
August 1-31, 2016 8,280,851
 $79.85
 8,279,268
 $6,460,797,525
September 1-30, 2016 9,648,865
 $82.37
 9,648,865
 $5,665,815,457
Total 20,527,361
 $80.76
 20,503,113
  
Period
Total Number Of
Shares Purchased (1)
 
Average Price Paid
Per Share
 
Total Number Of
Shares Purchased
As Part Of Publicly
Announced Plans Or
Programs (2),(3)
 
Approximate
Dollar Value
Of Shares That
May Yet Be 
Purchased Under The Plans Or
Programs (2),(3)
July 1-31, 20182,767,789
 $138.90
 2,762,543
 $5,406,314,588
August 1-31, 20184,898,688
 $141.55
 4,898,688
 $4,712,814,749
September 1-30, 20183,869,153
 $147.30
 3,869,153
 $4,142,815,994
Total11,535,630
 $142.84
 11,530,384
  
(1) 
Includes 24,2485,246 shares of class A common stock withheld at an average price of $78.23$140.71 per share (per the terms of grants under the Visaour 2007 Equity Incentive Compensation Plan) to offset tax withholding obligations that occur upon vesting and release of restricted shares.
(2) 
The figures in the table reflect transactions according to the trade dates. For purposes of our consolidated financial statements included in this Form 10-K, the impact of these repurchases is recorded according to the settlement dates.
(3) 
Our board of directors from time to time authorizes the repurchase of shares of our common stock up to a certain monetary limit. In October 2015 and July 2016,January 2018, our board of directors authorized a share repurchase programsprogram for $5.0 billion each. These authorizations have$7.5 billion. This authorization has no expiration date. All share repurchase programs authorized prior to October 2015January 2018 have been completed.

EQUITY COMPENSATION PLAN INFORMATION
The table below presents information as of September 30, 2016,2018, for the Visa 2007 Equity Incentive Compensation Plan (the "EIP"“EIP”) and the Visa Inc. Employee Stock Purchase Plan (the "ESPP"“ESPP”), which were approved by our stockholders. We do not have any equity compensation plans that have not been approved by our stockholders. For a description of the awards issued under the EIP and the ESPP, see Note 16—13—Share-based Compensation to our consolidated financial statements included in Item 8—Financial Statements and Supplementary Data of this report.
Plan Category
(a)
Number Of Shares
Of Class A Common Stock Issuable Upon Exercise Of
Outstanding Options And Purchase Rights
 
Weighted-Average Exercise Price Of
Outstanding Options And Purchase Rights
 
Number Of Shares Of
Class A
Common Stock
Remaining Available For
Future Issuance Under
Equity Compensation
Plans (Excluding Shares
Reflected In Column (a))
 
(a)
Number Of Shares
Of Class A Common Stock Issuable Upon Exercise Of
Outstanding Options And Rights
 
Weighted-Average Exercise Price Of
Outstanding Options
 
Number Of Shares Of
Class A
Common Stock
Remaining Available For
Future Issuance Under
Equity Compensation
Plans (Excluding Shares
Reflected In Column (a))
 
Equity compensation plans approved by stockholders9,221,389
(1) 
$38.42
(2) 
170,655,889
(3) 
12,401,143
(1) 
$75.30
(2) 
162,313,945
(3) 
(1) 
Includes 8,876,484 outstanding options under the EIP and 344,905 outstanding purchase rights under the ESPP. In addition, the EIP authorizes the issuance of restricted stock, restricted stock units, performance shares and other stock-based awards. The maximum number of shares issuable as of September 30, 2016, pursuant to2018 consisted of 5,788,840 outstanding options, 5,204,454 outstanding restricted stock units and 999,416 outstanding performance shares totals 3,146,954under the EIP and 1,042,012, respectively.
408,433 purchase rights outstanding under the ESPP.

(2) 
DoesThe weighted-average exercise price is calculated based solely on the exercise prices of the outstanding stock options and does not includereflect the shares that will be issued upon the vesting of outstanding restricted stock units and performance shares, which have no exercise price. Additionally, it excludes the weighted-average exercise price of the outstanding purchase rights under the ESPP, as the exercise price is based on the future stock price, net of discount, at the end of each monthly purchase over the offering period.
(3) 
In January 2015, the Company's class A stockholders approved the ESPP which permits eligible employees to purchase shares of Class A common stock at a 15% discount to the stock price on the purchase date, subject to certain restrictions. See Note 16—Share-based Compensation to our consolidated financial statements included in Item 8—Financial Statements and Supplementary Data of this report. As of September 30, 2016, 1522018, 145 millionshares and 1917 million shares wereremain available for issuance under the EIP and the ESPP, respectively.


ITEM 6.Selected Financial Data
The following table presentstables present selected Visa Inc. financial data for the past five fiscal years. The data below should be read in conjunction with Item 7—Management'sManagement’s Discussion and Analysis of Financial Condition and Results of Operations and Item 8—Financial Statements and Supplementary Dataof this report.
Selected Financial Data
 Fiscal Year Ended September 30,Fiscal Year Ended September 30,
Statement of Operations Data:
 
2016 (1),(2)
 
2015 (2),(3)
 
2014 (2),(4)
 
2013 (2)
 
2012 (5)
2018(1)
 
2017(1)
 
2016(1)
 2015 2014 
 (in millions, except per share data)(in millions, except per share data) 
Operating revenues $15,082
 $13,880
 $12,702
 $11,778
 $10,421
$20,609
 $18,358
 $15,082
 $13,880
 $12,702
 
Operating expenses $7,199
 $4,816
 $5,005
 $4,539
 $8,282
$7,655
 $6,214
 $7,199
(2) 
$4,816
 $5,005
 
Operating income $7,883
 $9,064
 $7,697
 $7,239
 $2,139
$12,954
 $12,144
 $7,883
 $9,064
 $7,697
 
Net income $5,991
 $6,328
 $5,438
 $4,980
 $2,144
$10,301
(3) 
$6,699
(4) 
$5,991
 $6,328
 $5,438
 
Basic earnings per share—class A common stock(6)(5)
 $2.49
 $2.58
 $2.16
 $1.90
 $0.79
$4.43
 $2.80
 $2.49
 $2.58
 $2.16
 
Diluted earnings per share—class A common stock(6)(5)
 $2.48
 $2.58
 $2.16
 $1.90
 $0.79
$4.42
 $2.80
 $2.48
 $2.58
 $2.16
 

 At September 30,At September 30,
Balance Sheet Data:
 
2016 (2)
 
2015 (2),(3)
 
2014 (2),(4)
 
2013 (2)
 
2012 (5)
2018(1)
 
2017(1)
 
2016(1)
 2015 2014 
 (in millions, except per share data)(in millions, except per share data) 
Total assets $64,035
 $39,367
 $37,543
 $35,495
 $38,002
$69,225
 $67,977
 $64,035
 $39,367
 $37,543
 
Accrued litigation $981
 $1,024
 $1,456
 $5
 $4,386
$1,434
(6) 
$982
 $981
 $1,024
 $1,456
(6) 
Long-term debt$16,630
 $16,618
(7) 
$15,882
(7) 
$
 $
 
Total equity $32,912
 $29,842
 $27,413
 $26,870
 $27,630
$34,006
 $32,760
 $32,912
 $29,842
 $27,413
 
Dividend declared and paid per common share(6)
 $0.56
 $0.48
 $0.40
 $0.33
 $0.22
Dividend declared and paid per common share(5)
$0.825
 $0.660
 $0.560
 $0.480
 $0.400
 
(1) 
We did not include Visa Europe's financialOur results in our consolidated statement of operations fromand the acquisition date, June 21, 2016, through June 30, 2016 asfinancial position beginning with the impact was immaterial. Our consolidated statementlast quarter of operations for fiscal 2016 does include Visa Europe's financial results for the three months ended September 30, 2016. Further, our financial results for fiscal 2016 include the impact of several significant one-time items. See Overview within Item 7—Management's Discussion and Analysis of Financial Condition and Results of Operations of this report.
Visa Europe’s financial results.
(2) 
During fiscal 2013,2016, upon consummation of the Visa Europe acquisition, we made paymentsrecorded a non-recurring loss of $1.9 billion, before tax, in operating expense resulting from the effective settlement of the Framework Agreement between us and Visa Europe.
(3)
During fiscal 2018, as a result of the U.S. litigation escrow account totaling $4.4tax reform legislation, our net income reflected a lower statutory tax rate, a non-recurring, non-cash income tax benefit of approximately $1.1 billion from the remeasurement of our deferred tax liabilities, and a one-time transition tax of approximately $1.1 billion.
(4)
During fiscal 2017, in connection with our legal entity reorganization, we eliminated deferred tax balances originally recognized upon the U.S. covered litigation. acquisition of Visa Europe, resulting in the recognition of a non-recurring, non-cash income tax provision of $1.5 billion.
(5)
The per share amounts for the prior periods presented have been retroactively adjusted to reflect the four-for-one stock split effected in the second quarter of fiscal 2015.
(6)
During fiscal 2014, the court entered the final judgment order approving the settlement with the class plaintiffs in the interchange multidistrict litigation proceedings. Certain merchants in the settlement classes objected to the settlement and filed opt-out claims. Takedown payments of approximately $1.1 billion related to the opt-out merchants were received and deposited into the U.S. litigation escrow account, and a related increase in accrued litigation to address the opt-out claims were recorded in the second quarter of fiscal 2014. AnDuring fiscal 2018, pursuant to an amended settlement agreement that superseded the 2012 Settlement Agreement, we recorded an additional accrual of $450 million associated with these opt-out claims was recorded in the fourth quarter of fiscal 2014. Payments totaling $528 millionwere made from fiscal 2014 through 2016 from the U.S. litigation escrow account reflecting settlements with a number of individual opt-out merchants, resulting in an accrued balance of $978 million related to U.S. covered litigation as of September 30, 2016.$600 million. See Note 3—2—U.S. and Europe Retrospective Responsibility Plans and Note 20—17—Legal Matters to our consolidated financial statements included in Item 8—Financial Statements and Supplementary Data of this report.
(3)(7) 
During fiscal 2015,2017 and fiscal 2016, we recorded a tax benefitissued fixed-rate senior notes in an aggregate principal amount of $296 million resulting from the resolution of uncertain tax positions with taxing authorities, of which $239 million relates to prior fiscal years.
(4)
During fiscal 2014, we recorded a $264 million tax benefit related to a deduction for U.S. domestic production activities, of which $191 million was a one-time tax benefit related to prior fiscal years.
(5)
During fiscal 2012, we recorded: a one-time, non-cash tax benefit of $208 million related to the remeasurement of our net deferred tax liabilities; a U.S. covered litigation provision of $4.1$2.5 billion and related tax benefits;$16.0 billion, respectively. See Note 6—Debt to our consolidated financial statements included in Item 8—Financial Statements and the reversalSupplementary Data of previously recorded tax reserves and interest, which increased net income by $326 million.this report.
(6)
The per share amounts for the prior periods presented have been retroactively adjusted to reflect the four-for-one stock split effected in the fiscal second quarter of 2015.


ITEM 7.Management’s Discussion and Analysis of Financial Condition and Results of Operations
This management’s discussion and analysis provides a review of the results of operations, financial condition and liquidity and capital resources of Visa Inc. and its subsidiaries (“Visa,” “we,” "us,"“us,” “our” and the “Company”) on a historical basis and outlines the factors that have affected recent earnings, as well as those factors that may affect future earnings. The following discussion and analysis should be read in conjunction with the consolidated financial statements and related notes included in Item 8 of this report.
Overview
Visa is a global payments technology company that connects consumers, merchants, financial institutions, businesses, strategic partnersenables fast, secure and government entities inreliable electronic payments across more than 200 countries and territories to fast, secure and reliable electronic payments.territories. We enablefacilitate global commerce through the transfer of value and information among these participants.a global network of consumers, merchants, financial institutions, businesses, strategic partners and government entities. Our advanced transaction processing network, facilitatesVisaNet, enables authorization, clearing and settlement of payment transactions and enablesallows us to provide our financial institution and merchant clients a wide range of products, platforms and value-added services.
Overall economic conditions.U.S. Tax Reform Legislation. Our business is affected by overall economic conditionsOn December 22, 2017, the U.S. government enacted comprehensive tax reform legislation commonly referred to as the Tax Cuts and consumer spending. Our business performance during fiscal 2016 reflectsJobs Act (the “Tax Act”). The Tax Act transitions the impacts of continued uneven and tepid economic growth.
Visa Europe acquisition. On June 21, 2016, we acquired 100% of the share capital of Visa Europe. The purchase price consisted of: (a) at the closing of the transaction (Closing), up-front cash consideration of €12.2 billion ($13.9 billion) and preferred stock convertible upon certain conditions into class A common stock or class A equivalent preferred stock, equivalentU.S. tax system to a value of €5.3 billion ($6.1 billion) atnew territorial system and lowers the closing stock price of $77.33 on June 21, 2016, and (b) following the third anniversary of the Closing, an additional €1.0 billion, plus 4% compound annual interest. The preferred stock conversion rates may be reduced from time to time to offset certain liabilities, if any, which may be incurred by us, Visa Europe or its affiliates asstatutory federal corporate income tax rate. As a result of certain existing and potential litigation relating to the setting of multilateral interchange fee ratesreduction in the Visa Europe territory before the Closing. As partfederal corporate income tax rate, we remeasured our net deferred tax liabilities as of the acquisition, we also entered intoenactment date and the U.K. loss sharing agreement with Visa Europeremeasurement resulted in a one-time, non-cash tax benefit of $1.1 billion and certain of Visa Europe’s members locatedwas recorded in the United Kingdom to compensate us for certain losses which may be incurred by us or Visa Europe as a result of certain existing and potential litigation relating to the setting and implementation of domestic multilateral interchange fee rates in the United Kingdom before the Closing. Our consolidated balance sheets reflect the consolidation of Visa Europe as of September 30, 2016. We did not include Visa Europe's financial results in our consolidated statements of operations from the acquisition date, June 21, 2016, through June 30, 2016 as the impact was immaterial. Our consolidated statements of operations include the financial results of Visa Europe for the three monthsyear ended September 30, 2016.2018. In transitioning to the new territorial system, the Tax Act requires us to include certain untaxed foreign earnings of non-U.S. subsidiaries in our fiscal 2018 taxable income. This tax, referred to as the “transition tax”, was estimated to be $1.1 billion and was recorded in the year ended September 30, 2018. See Note 2—Acquisition of Visa Europe, Note 3—U.S. and Europe Retrospective Responsibility Plans16—Income Taxes and Note 20—Legal Mattersto our consolidated financial statements.
Debt issuance.statements included in In December 2015, we issued fixed-rate senior notes in an aggregate principal amount of $16.0 billion, with maturities ranging between 2Item 8—Financial Statements and 30 years. Interest on these notes, at a rate ranging between 1.20% and 4.30%, is payable semi-annually on June 14 and December 14, commencing June 14, 2016. The net aggregate proceeds of $15.9 billion, after deducting discounts and debt issuance costs, were used to fund the upfront cash portion of the purchase price for the acquisition of Visa Europe and for general corporate purposes, including share repurchases. See Note 4—Fair Value Measurements and Investmentsand Note 9—Debt to our consolidated financial statements.Supplementary Data.
Financial highlights.overview. Our financial results for fiscal 2018, 2017 and 2016 include the impact of several significant one-time items. Our as-reported U.S. GAAP and adjusted non-GAAP net income and diluted earnings per share are shown in the table below.

Fiscal Year Ended
September 30,
 
% Change(1)
For the Years Ended
September 30,
 
% Change(1)
2016 2015 2014 
2016
vs.
2015
 
2015
vs.
2014
2018 2017 2016 2018
vs.
2017
 2017
vs.
2016
(in millions, except percentages)(in millions, except percentages)
Net income, as reported$5,991
 $6,328
 $5,438
 (5)% 16%$10,301
 $6,699
 $5,991
 54% 12%
Diluted earnings per share, as reported(2)
$2.48
 $2.58
 $2.16
 (4)% 20%$4.42
 $2.80
 $2.48
 58% 13%
                  
Net income, as adjusted(3)(2)
$6,862
 $6,438
 $5,721
 7 % 13%$10,729
 $8,335
 $6,862
 29% 21%
Diluted earnings per share, as adjusted(2),(3)
$2.84
 $2.62
 $2.27
 8 % 16%
Diluted earnings per share, as adjusted(2)
$4.61
 $3.48
 $2.84
 32% 22%
(1) 
Figures in the tablestable may not recalculate exactly due to rounding. Percentage changes are calculated based on unrounded numbers.
(2) 
The per share amounts for the prior periods presented have been retroactively adjusted to reflect the four-for-one stock split effected in the fiscal second quarter of 2015.
(3)
Adjusted net income and adjusted diluted earnings per share in fiscal 2016, 20152018, 2017 and 20142016 exclude the impact of certain significant items that we believe are not indicative of our operating performance, as they arewere either non-recurring haveor had no cash impact or are covered by the U.S. retrospective responsibility plan.impact. For a full reconciliation of our adjusted financial results, see tables in Adjusted financial results below.
Highlights for fiscal 2018. Our business is affected by overall economic conditions and consumer spending. Our business performance during fiscal 2018 reflects solid global consumer spending growth, supported by favorable U.S. economic conditions and tempered by volatility in some emerging markets. We recorded net operating revenues of $15.1$20.6 billion for fiscal 2016,2018, an increase of 9%12% over the prior year, driven byprimarily reflecting continued growth in processed transactions, nominal payments volume as well as the fiscal fourth quarter operating revenues of Visa Europe.and nominal cross-border volume. The effect of exchange rate movements, as partially mitigated by our hedging program, resulted in a negative threean approximately one percentage point positive impact to our totalnet operating revenue growth.
Total operating expenses for fiscal 20162018 were $7.2$7.7 billion, compared to $4.8$6.2 billion in fiscal 2015.2017. The increase over the prior year was primarily duedriven by a higher litigation provision and continued investments to the $1.9 billion loss resulting from the effective settlement of the Framework Agreement between us and Visa Europe upon consummation of the transaction, combined with acquisition-related costs of approximately $152 million. See Note 2—Acquisition of Visa Europe tosupport our consolidated financial statements.business growth.
During fiscal 2015 we recognized a tax benefit of $296 million resulting from the resolution of uncertain tax positions with taxing authorities. Of the $296 million benefit, $239 million relates to prior fiscal years. Our financial results for the year ended September 30, 2014 reflect a one-time tax benefit of $191 million associated with a deduction for U.S. domestic production activities related to prior fiscal years. See Note 19—Income Taxes to our consolidated financial statements.
Adjusted financial results. Our financial results for fiscal 2016, 20152018, 2017 and 20142016 reflect the impact of certain significant items that we do not believe are indicative of our ongoing operating performance in the prior or future years, as they arewere either non-recurring haveor had no cash impact or are covered by the U.S. retrospective responsibility plan.impact. As such, we believe the presentation of adjusted financial results excluding the following items provides a clearer understanding of our operating performance for the periods presented.
Charitable contributions
During fiscal 2018, we donated available-for-sale investment securities to the Visa Foundation and recognized a non-cash general and administrative expense of $195 million, before tax, and recorded $193 million of realized gain on the donation of these investments as non-operating income. Net of the related cash tax benefit of $51 million, determined by applying applicable tax rates, adjusted net income decreased by $49 million.
During fiscal 2017, associated with our legal entity reorganization, we recognized a non-cash general and administrative expense of $192 million, before tax, related to the charitable donation of Visa Inc. shares that were acquired as part of the Visa Europe acquisition and held as treasury stock. Net of the related cash tax benefit of $71 million, determined by applying applicable tax rates, adjusted net income increased by $121 million.
Litigation provision. During fiscal 2018, we recorded a litigation provision of $600 million and related tax benefits of $137 million associated with the interchange multidistrict litigation. The tax impact is determined by applying applicable federal and state tax rates to the litigation provision. Under the U.S. retrospective responsibility plan, we recover the monetary liabilities related to the U.S. covered litigation through a reduction to the conversion rate of our class B common stock to shares of class A common stock.
Remeasurement of deferred tax balances. During fiscal 2018, in connection with the Tax Act’s reduction of the corporate income tax rate, we remeasured our net deferred tax liabilities as of the enactment date, resulting in the recognition of a non-recurring, non-cash income tax benefit of $1.1 billion.
Transition tax on foreign earnings. During fiscal 2018, in connection with the Tax Act’s requirement that we include certain untaxed foreign earnings of non-U.S. subsidiaries in our fiscal 2018 taxable income, we recorded a one-time transition tax estimated to be approximately $1.1 billion.
Elimination of deferred tax balances. During fiscal 2017, in connection with our legal entity reorganization, we eliminated deferred tax balances originally recognized upon the acquisition of Visa Europe, resulting in the recognition of a non-recurring, non-cash income tax provision of $1.5 billion.
Severance cost.In theDuring fiscal fourth quarter,2016, we recorded a $110 million charge for severance costs related to personnel reductions, including planned reductions at Visa Europe. Although we routinely record severance expenses, these charges are larger than any past quarterly accrual due to the acquisition and integration of Visa Europe. Net of related tax benefit of $38 million, determined by applying applicable tax rates, the adjustment to net income was an increase of $72 million.
Remeasurement of deferred tax liability.In September During fiscal 2016, we recorded a non-cash, non-recurring $88 million gain upon the remeasurement of a deferred tax liability, recorded upon the acquisition of Visa Europe, to reflect a tax rate change in the United Kingdom.
Acquisition-related costs. During fiscal 2016, we incurred $152 million of non-recurring acquisition costs in operating expense as a result of the Visa Europe transaction. This amount is comprised of $60 million of transaction expenses recorded in professional fees, and $92 million of U.K.UK stamp duty recorded in general and administrative expenses. Net of related tax benefit of $56 million, determined by applying applicable

federal and state tax rates, the adjustment to net income was an increase of $96 million. See Note 2—Acquisition of Visa Europe to our consolidated financial statements.
Visa Europe Framework Agreement loss. UponDuring fiscal 2016, upon consummation of the Visa Europe transaction, on June 21, 2016, we recorded a non-recurring loss of $1.9 billion, before tax, in operating expense resulting from the effective settlement of the Framework Agreement between us and Visa Europe. Net of related tax benefit of $693 million, determined by applying applicable federal and state tax rates, the adjustment to net income was an increase of $1.2 billion. See Note 2—Acquisition of Visa Europe to our consolidated financial statements.

Net gains on currency forward contracts. During fiscal 2016, we entered into currency forward contracts to mitigate a portion of our foreign currency exchange rate risk associated with the upfront cash consideration paid in the Visa Europe acquisition. As a result, we recorded non-recurring, net gains of $74 million, before tax, in other non-operating income. Net of related tax expense of $27 million, determined by applying applicable federal and state tax rates, the adjustment to net income was a decrease of $47 million. See Note 12—Derivative and Non-derivative Financial Instruments to our consolidated financial statements.
Foreign exchange gain on euro deposits. During fiscal 2016, we recorded a non-recurring foreign exchange gain of $145 million, before tax, in other non-operating income as a result of holding euro-denominated bank balances for a short period in advance of the Closing.closing of the Visa Europe acquisition. Net of related tax expense of $54 million, determined by applying applicable federal and state tax rates, the impact to net income was a decrease of $91 million.
Revaluation of Visa Europe put option. During the first quarter of fiscal 2016, and the third quarter of fiscal 2015, we recorded a decrease of $255 million and an increase of $110 million, respectively, in the fair value of the Visa Europe put option, resulting in the recognition of non-cash income and expense in other non-operating income. These amounts areThis amount is not subject to income tax and therefore havehas no impact on our reported income tax provision. See Note 2—Acquisition of Visa Europe and Note 4—Fair Value Measurements and Investments to our consolidated financial statements.
Litigation provision. During fiscal 2014, we recorded a litigation provision of $450 million and related tax benefits of $167 million associated with the U.S. interchange multidistrict litigation. The tax impact is determined by applying applicable federal and state tax rates to the litigation provision.Monetary liabilities from settlements of, or judgments in, the U.S. covered litigation will be paid from the U.S. litigation escrow account. See Note 3—U.S. and Europe Retrospective Responsibility Plans and Note 20—Legal Matters to our consolidated financial statements.

Adjusted operating expenses, operating margin, non-operating income (expense), income taxes,tax provision, net income and diluted earnings per share are non-GAAP financial measures and should not be relied upon as substitutes for measures calculated in accordance with U.S. GAAP. The following tables reconcile our as-reported financial measures calculated in accordance with U.S. GAAP to the respective non-GAAP adjusted financial measures for fiscal 2016, 20152018, 2017 and 2014:2016:
 Fiscal 2016
(in millions, except percentages and per share data)Operating Expenses 
Operating Margin
(1),(2)
 Non-operating Income (Expense)
 Income Taxes Net Income 
Diluted Earnings Per Share(2)
As reported$7,199
 52% $129
 $2,021
 $5,991
 $2.48
Severance cost(110) 1% 
 38
 72
 0.03
Remeasurement of deferred tax liability
 % 
 88
 (88) (0.04)
Acquisition-related costs(152) 1% 
 56
 96
 0.04
Visa Europe Framework Agreement loss(1,877) 12% 
 693
 1,184
 0.49
Net gains on currency forward contracts
 % (74) (27) (47) (0.02)
Foreign exchange gain on euro deposits
 % (145) (54) (91) (0.04)
Revaluation of Visa Europe put option
 % (255) 
 (255) (0.11)
As adjusted$5,060
 66% $(345) $2,815
 $6,862
 $2.84
Diluted weighted-average shares outstanding, as reported          2,414
 Year ended September 30, 2018
(in millions, except percentages and per share data)Operating Expenses 
Operating Margin
(1),(2)
 Non-operating Income
(Expense)
 Income Tax Provision Net Income 
Diluted Earnings Per Share(2)
As reported$7,655
 63% $(148) $2,505
 $10,301
 $4.42
Charitable contribution(195) 1% (193) 51
 (49) (0.02)
Litigation provision(600) 3% 
 137
 463
 0.20
Remeasurement of deferred tax balances
 % 
 1,133
 (1,133) (0.49)
Transition tax on foreign earnings
 % 
 (1,147) 1,147
 0.49
As adjusted$6,860
 67% $(341) $2,679
 $10,729
 $4.61
 Fiscal 2015
(in millions, except percentages and per share data)Operating Expenses 
Operating Margin
(1),(2)
 Non-operating Income (Expense)
 Income Taxes Net Income 
Diluted Earnings Per Share
(2),(3)
As reported$4,816
 65% $(69) $2,667
 $6,328
 $2.58
Revaluation of Visa Europe put option
 % 110
 
 110
 0.04
As adjusted$4,816
 65% $41
 $2,667
 $6,438
 $2.62
Diluted weighted-average shares outstanding, as reported          2,457
Fiscal 2014Year ended September 30, 2017
(in millions, except percentages and per share data)Operating Expenses 
Operating Margin
(1),(2)
 Non-operating Income (Expense)
 Income Taxes Net Income 
Diluted Earnings Per Share
(2),(3)
Operating Expenses 
Operating Margin
(1),(2)
 Non-operating Income
(Expense)
 Income Tax Provision Net Income 
Diluted Earnings Per Share(2)
As reported$5,005
 61% $27
 $2,286
 $5,438
 $2.16
$6,214
 66% $(450) $4,995
 $6,699
 $2.80
Litigation provision(450) 4% 
 167
 283
 0.11
Charitable contribution(192) 1% 
 71
 121
 0.05
Elimination of deferred tax balances
 % 
 (1,515) 1,515
 0.63
As adjusted$4,555
 64% $27
 $2,453
 $5,721
 $2.27
$6,022
 67% $(450) $3,551
 $8,335
 $3.48
Diluted weighted-average shares outstanding, as reported          2,523
(1) 
Operating margin is calculated as operating income divided by net operating revenues.
(2) 
Figures in the table may not recalculate exactly due to rounding. Operating margin, and diluted earnings per share figuresand their respective totals are calculated based on unrounded numbers.


 Year ended September 30, 2016
(in millions, except percentages and per share data)Operating Expenses 
Operating Margin
(1),(2)
 
Non-operating Income
(Expense)
 Income Tax Provision Net Income 
Diluted Earnings Per Share(2)
As reported$7,199
 52% $129
 $2,021
 $5,991
 $2.48
Severance cost(110) 1% 
 38
 72
 0.03
Remeasurement of deferred tax liability
 % 
 88
 (88) (0.04)
Acquisition-related costs(152) 1% 
 56
 96
 0.04
Visa Europe Framework Agreement loss(1,877) 12% 
 693
 1,184
 0.49
Net gains on currency forward contracts
 % (74) (27) (47) (0.02)
Foreign exchange gain on euro deposits
 % (145) (54) (91) (0.04)
Revaluation of Visa Europe put option
 % (255) 
 (255) (0.11)
As adjusted$5,060
 66% $(345) $2,815
 $6,862
 $2.84
(3)(1) 
TheOperating margin is calculated as operating income divided by net operating revenues.
(2)
Figures in the table may not recalculate exactly due to rounding. Operating margin, diluted earnings per share amounts for the prior periods presented have been retroactively adjusted to reflect the four-for-one stock split effected in the fiscal second quarter of 2015.and their respective totals are calculated based on unrounded numbers.
CommonInterchange multidistrict litigation. During fiscal 2018, we recorded an additional accrual of $600 million to address claims associated with the interchange multidistrict litigation, resulting in an accrued litigation balance related to U.S. covered litigation of $1.4 billion at September 30, 2018. We also deposited $600 million of operating cash into the U.S. litigation escrow account. See Note 2—U.S. and Europe Retrospective Responsibility Plans and Note 17—Legal Matters to our consolidated financial statements included in Item 8—Financial Statements and Supplementary Data.
Reduction in as-converted shares. During fiscal 2018, total as-converted class A common stock repurchases. During fiscal 2016, we repurchased 91was reduced by 63 million shares at an average price of $124.29 per share. Of the 63 million shares, 58 million were repurchased in the open market using $7.2 billion of operating cash on hand. Additionally, in June 2018, we deposited $600 million of operating cash into the litigation escrow account previously established under the U.S. retrospective responsibility plan. Also, we recovered $56 million of VE territory covered losses in accordance with the Europe retrospective responsibility plan during fiscal 2018. The deposit and recovery have the same economic effect on earnings per share as repurchasing our class A common stock, because they reduce the class B common stock conversion rate and the UK&I and Europe preferred stock conversion rates and consequently, reduce the as-converted class A common stock share count. See Note 2—U.S. and Europe Retrospective Responsibility Plans and Note 11—Stockholders’ Equity to our consolidated financial statements included in the open market using $7.0Item 8—Financial Statements and Supplementary Data.
In January 2018, our board of directors authorized an additional $7.5 billion of cash on hand.share repurchase program. As of September 30, 2016, we2018, the program had remaining authorized funds of $5.8 billion.$4.2 billion for share repurchase. All share repurchase programs authorized prior to October 2015January 2018 have been completed. See Note 14—Stockholders'11—Stockholders’ Equity to our consolidated financial statements.statements included in Item 8—Financial Statements and Supplementary Data.

Nominal payments volume and transaction counts. Payments volume is the primary driver for our service revenues, and the number of processed transactions is the primary driver for our data processing revenues.

Nominal payments volume over the prior year posted stronglow double-digit growth in the U.S.,United States, driven mainly by consumer debitcredit and credit.debit. Nominal international payments volume growth was negativelypositively impacted by the overall strengthening of the U.S. dollar.dollar and the ongoing worldwide shift to electronic payments. On a constant-dollar basis, which excludes the impact of exchange rate movements, our international payments volume growth rate was 11% for the 12 months ended June 30, 20162018. Growth on a constant-dollar basis was not significantly different from the nominal-dollar basis growth rate for the 12 months ended June 30, 2017(1)and 2015 was 37% and 13%, respectively. Processed. Growth in processed transactions sustained healthy growth reflectingfor fiscal 2017 reflects the ongoing worldwide shiftinclusion of Visa Europe’s processed transactions for the full year compared to electronic currency.three months in fiscal 2016.
The following tables(2) present nominal payments volume.and cash volume:(2)
 United States International Visa Inc.
 
12 months
ended June 30,(1)
 
12 months
ended June 30,(1)
 
12 months
ended June 30,(1)
 2016 2015 %
Change 
 2016 2015 %
Change 
 2016 2015 %
Change 
 (in billions, except percentages)
Nominal payments volume                 
Consumer credit$1,080
 $980
 10% $1,720
 $1,676
 3 % $2,799
 $2,656
 5 %
Consumer debit(3)
1,320
 1,202
 10% 454
 462
 (2)% 1,774
 1,663
 7 %
Commercial(4)
450
 412
 9% 147
 150
 (2)% 598
 562
 6 %
Visa Europe(5)


 

 

 479
 

 NM
 479
 

 NM
Total nominal payments volume$2,851
 $2,594
 10% $2,800
 $2,288
 22 % $5,651
 $4,882
 16 %
Cash volume520
 491
 6% 1,774
 2,015
 (12)% 2,294
 2,506
 (8)%
Visa Europe(5)


 

 

 175
 

 NM
 175
 

 NM
Total nominal volume(6)
$3,370
 $3,086
 9% $4,749
 $4,303
 10 % $8,119
 $7,388
 10 %
United States International Visa Inc.United States 
International(7) 
 
Visa Inc.(7)
12 months
ended June 30,(1)
 
12 months
ended June 30,(1)
 
12 months
ended June 30,(1)
12 months
ended June 30,(1)
 
12 months
ended June 30,(1)
 
12 months
ended June 30,(1)
2015 2014 %
Change 
 2015 2014 %
Change 
 2015 2014 %
Change 
2018 2017 %
Change 
 2018 2017 %
Change 
 2018 2017 %
Change 
(in billions, except percentages)(in billions, except percentages)
Nominal payments volume                                  
Consumer credit$980
 $872
 12% $1,676
 $1,599
 5 % $2,656
 $2,470
 8 %$1,441
 $1,309
 10% $2,443
 $2,177
 12% $3,885
 $3,486
 11%
Consumer debit(3)
1,202
 1,127
 7% 462
 453
 2 % 1,663
 1,580
 5 %1,496
 1,373
 9% 1,757
 1,491
 18% 3,253
 2,864
 14%
Commercial(4)
412
 370
 11% 150
 145
 4 % 562
 514
 9 %562
 506
 11% 363
 306
 19% 925
 812
 14%
Total nominal payments volume$2,594
 $2,369
 10% $2,288
 $2,196
 4 % $4,882
 $4,565
 7 %$3,499
 $3,188
 10% $4,562
 $3,974
 15% $8,063
 $7,162
 13%
Cash volume491
 469
 5% 2,015
 2,122
 (5)% 2,506
 2,591
 (3)%562
 544
 3% 2,435
 2,348
 4% 2,997
 2,892
 4%
Total nominal volume(6)
$3,086
 $2,838
 9% $4,303
 $4,319
  % $7,388
 $7,157
 3 %$4,061
 $3,732
 9% $6,998
 $6,322
 11% $11,060
 $10,054
 10%

 United States 
International(7)
 
Visa Inc.(7)
 
12 months
ended June 30,(1)
 
12 months
ended June 30,(1)
 
12 months
ended June 30,(1)
 2017 2016 %
Change 
 2017 2016 %
Change 
 2017 2016 %
Change 
 (in billions, except percentages)
Nominal payments volume                 
Consumer credit$1,309
 $1,079
 21% $2,177
 $1,720
 27% $3,486
 $2,799
 25%
Consumer debit(3)
1,373
 1,320
 4% 1,491
 454
 229% 2,864
 1,774
 61%
Commercial(4)
506
 450
 12% 306
 148
 107% 812
 598
 36%
Total nominal payments volume(5)
$3,188
 $2,850
 12% $3,974
 $2,321
 71% $7,162
 $5,171
 39%
Cash volume544
 520
 5% 2,348
 1,775
 32% 2,892
 2,294
 26%
Total nominal volume(5),(6)
$3,732
 $3,369
 11% $6,322
 $4,096
 54% $10,054
 $7,465
 35%
The following table presents nominal and constant payments and cash volume growth.(2) 
International Visa Inc.
International(7)
 
Visa Inc.(7)
12 months ended
June 30,
2016 vs 2015(1)
 
12 months ended
June 30,
2015 vs 2014(1)
 
12 months ended
June 30,
2016 vs 2015(1)
 
12 months ended
June 30,
2015 vs 2014(1)
12 months ended
June 30,
2018 vs 2017
(1)
 
12 months ended
June 30,
2017 vs 2016
(1)
 
12 months ended
June 30,
2018 vs 2017
(1)
 
12 months ended
June 30,
2017 vs 2016
(1)
Nominal 
Constant(7)
 Nominal 
Constant(7)
 Nominal 
Constant(7)
 Nominal 
Constant(7)
Nominal 
Constant(8)
 Nominal 
Constant(8)
 Nominal 
Constant(8)
 Nominal 
Constant(8)
Payments volume growth               
Consumer credit12% 9% 27% 27% 11% 10% 25% 25%
Consumer debit(3)
18% 12% 229% 241% 14% 11% 61% 65%
Commercial(4)
19% 15% 107% 105% 14% 12% 36% 36%
Total payments volume growth (5)
22% 37% 4% 13% 16% 22% 7% 11%15% 11% 71% 74% 13% 10% 39% 40%
Cash volume growth4% 2% 32% 33% 4% 2% 26% 27%
Total volume growth(5)
10% 27% % 10% 10% 19% 3% 10%11% 7% 54% 57% 10% 8% 35% 36%

(1) 
Service revenues in a given quarter are assessed based on nominal payments volume in the prior quarter. Therefore, service revenues reported for the twelve12 months ended September 30, 2016, 20152018, 2017 and 2014,2016, were based on nominal payments volume reported by our financial institution clients for the twelve12 months ended June 30, 2016, 20152018, 2017 and 2014,2016, respectively.

(2) 
Figures in the tables may not recalculate exactly due to rounding. Percentage changes are calculated based on unrounded numbers.
(3) 
Includes consumer prepaid volume and interlink volume.
(4) 
Includes large, middle and small business credit and debit, as well as commercial prepaid volume.
(5) 
Our nominal payments volume, total payments volume growth and total volume growth for the twelve12 months ended June 30, 2016 does not reflect the related nominal payments volume of $477 billion and cash volume of $177 billion for Visa Europe for the three months ended June 30, 2016, which impacts our service revenues for the fourth quarter of fiscal 2016.
(6) 
Total nominal volume is the sum of total nominal payments volume and cash volume. Total nominal payments volume is the total monetary value of transactions for goods and services that are purchased on cards carrying the Visa, Visa Electron, Interlink and V PAY brands. Cash volume generally consists of cash access transactions, balance access transactions, balance transfers and convenience checks. Total nominal volume is provided by our financial institution clients, subject to review by Visa. On occasion, previously presented volume information may be updated. Prior period updates are not material.
(7) 
As a result of European Union Interchange Fee regulation changes, effective with the quarter ended December 31, 2016, Europe co-badged payments volume is no longer included in reported volume. For comparative purposes, prior year figures were adjusted to exclude co-badged volume. The associated growth rates for the 12 months ended June 30, 2018 and 2017 were calculated using these adjusted amounts.
(8)
Growth on a constant-dollar basis excludes the impact of foreign currency fluctuations against the U.S. dollar.

The following table(1),(2) provides the number of transactions processed by our VisaNet system, including transactions involving Visa, Visa Electron, Interlink, V PAYVPAY and PLUS cards processed on Visa'sVisa’s networks during the fiscal periods presented.presented:(1)
 
2016(2),(3)
 
2015(2)
 2014 
2016 vs. 2015
% Change(3)
 
2015 vs. 2014
% Change
 (in millions, except percentages)
Visa processed transactions83,159
 70,968
 64,993
 17% 9%
 2018 2017 2016 
2018 vs. 2017
% Change
 
2017 vs. 2016
% Change
 (in millions, except percentages)
Visa processed transactions124,320
 111,215
 83,159
 12% 34%
(1) 
Figures in the table may not recalculate exactly due to rounding. Percentage changes are calculated based on unrounded numbers. On occasion, previously presented information may be updated. Prior period updates are not material. Our operating revenues and related processed transactions for fiscal 2016 do not reflect the financial results or related processed transactions of Visa Europe from the acquisition date, June 21, 2016, through June 30, 2016 as the impact iswas immaterial. See Note 2—Acquisition of Visa Europe to our consolidated financial statements.
(2) 
As a result of changes in Russian National Payment System law, we transitioned the processing of Russian domestic transactions to the Russian National Payment Card System during the third quarter of fiscal 2015. The number of transactions processed by our VisaNet system does not reflect Russian domestic transactions processed after the transition.
(3)
Visa processed transactions in fiscal 2018, 2017 and the fourth quarter of fiscal 2016 include transactions processed by Visa Europe during the fiscal fourth quarter.Europe.
Results of OperationsFinancial Information Presentation
Operating Revenues
Our operating revenues are primarily generated from payments volume on Visa products for purchased goods and services, as well as the number of transactions processed on our network. We do not earn revenues from, or bear credit risk with respect to, interest or fees paid by account holders on Visa products. Our issuing clients have the responsibility for issuing cards and other payment products, and determining the interest rates and fees paid by account holders. We generally do not earn revenues from the fees that merchants are charged for acceptance by the acquirers, including the merchant discount rate. Our acquiring clients are generally responsible for soliciting merchants, and establishing and earning these fees.
The following sets forth the components of our operating revenues:
Service revenues consist mainly of revenues earned for services provided in support of client usage of Visa products. Current quarter service revenues are primarily assessed using a calculation of current pricing applied to the prior quarter'squarter’s payments volume. Service revenues also include assessments designed to support ongoing acceptance and volume growth initiatives, which are recognized in the same period the related volume is transacted.
Data processing revenues are earned for authorization, clearing, settlement, network access and other maintenance and support services that facilitate transaction and information processing among our clients globally.

Data processing revenues are recognized in the same period the related transactions occur or services are rendered.
International transaction revenues are earned for cross-border transaction processing and currency conversion activities. Cross-border transactions arise when the country of origin of the issuer is different from that of the merchant. International transaction revenues are primarily generated by cross-border payments and cash volume.
Other revenues consist mainly of license fees for use of the Visa brand, fees for account holder services, certification and licensing, and other activities related to our acquired entities. With respect to fiscal 2016, other revenues also consists of revenues earned from Visa Europe in accordance with the Visa Europe Framework Agreement prior to the completion of the Visa Europe acquisition, fees for account holder services, certification and licensing, and other activities related to our acquired entities.acquisition. Other revenues also include optional service or product enhancements, such as extended account holder protection and concierge services.

Client incentives consist of long-term contracts with financial institution clients, merchants and strategic partners for various programs designed to build payments volume, increase Visa product acceptance, win merchant routing transactions over our network and drive innovation. These incentives are primarily accounted for as reductions to operating revenues.
Operating Expenses
Personnel expenses include salaries, employee benefits, incentive compensation, share-based compensation, severance charges and contractor expense.
Marketing expenses include expenses associated with advertising and marketing campaigns, sponsorships and other related promotions of the Visa brand.
Network and processing expenses mainly represent expenses for the operation of our processing network, including maintenance, equipment rental and fees for other data processing services.
Professional fees mainly consist of fees for consulting, legal and other professional services.
Depreciation and amortization expenses include depreciation expense for property and equipment, as well as amortization of purchased and internally developed software. Also included in this amount is amortization of finite-lived intangible assets primarily obtained through acquisitions.
General and administrative expenses mainly consist of transaction costs related to the Visa Europe acquisition, product enhancements, facilities costs, travel activities, foreign exchange gains and losses and other corporate expenses incurred in support of our business.
Litigation provision is an estimate of litigation expense and is based on management's understanding of our litigation profile, the specifics of the cases, advice of counsel to the extent appropriate and management's best estimate of incurred loss as of the balance sheet date.
Visa Europe Framework Agreementloss is a one-time loss incurred upon consummation of the Visa Europe acquisition on June 21, 2016, resulting from the effective settlement of the Framework Agreement between us and Visa Europe.
Non-operating Income (Expense)
Non-operating income (expense)primarily includes interest expense, changes in the fair value of the Visa Europe put option and income, gains and losses earned on investments and derivative instruments not associated with our core operations.

Visa Inc. Fiscal 2016, 2015 and 2014
Operating Revenues
The following table sets forth our operating revenues earned in the U.S., internationally and in accordance with the Framework Agreement prior to the Visa Europe acquisition on June 21, 2016. Visa Europe revenue earned for the three months ended September 30, 2016 is included in International.
 
Fiscal Year Ended
September 30,
 $ Change 
% Change(1)
 
2016(2)
 2015 2014 
2016
vs.
2015
 
2015
vs.
2014
 
2016
vs.
2015
 
2015
vs.
2014
 (in millions, except percentages)
United States$7,851
 $7,406
 $6,847
 $445
 $559
 6 % 8%
International7,040
 6,219
 5,629
 821
 590
 13 % 10%
Revenues earned under the Framework Agreement(3)
191
 255
 226
 (64) 29
 (25)% 13%
Net operating revenues$15,082
 $13,880
 $12,702
 $1,202
 $1,178
 9 % 9%
(1)
Figures in the table may not recalculate exactly due to rounding. Percentage changes are calculated based on unrounded numbers.
(2)
Our operating revenues for fiscal 2016 do not reflect revenues earned by Visa Europe from the acquisition date, June 21, 2016, through June 30, 2016 as the impact was immaterial.
(3)
Reflects revenues earned from Visa Europe prior to the acquisition, in accordance with the Framework Agreement that provided for trademark and technology licenses and bilateral services. The Framework Agreement was effectively settled upon the closing of the acquisition. See Note 2—Acquisition of Visa Europe to our consolidated financial statements.
The increase in operating revenues primarily reflects continued growth in processed transactions and nominal payments volume, as well as the fiscal fourth quarter operating revenues of Visa Europe. These benefits were partially offset by increases in client incentives. Overall revenue growth also reflects the positive impact of select pricing modifications effected in the third quarter of fiscal 2015.
Our operating revenues, primarily service revenues, international transaction revenues, and client incentives, are impacted by the overall strengthening or weakening of the U.S. dollar as payments volume and related revenues denominated in local currencies are converted to U.S. dollars. The effect of exchange rate movements in fiscal 2016, as partially mitigated by our hedging program, resulted in a negative three percentage point impact to our net operating revenue growth.
The following table sets forth the components of our net operating revenues, including operating revenues earned by Visa Europe for the three months ended September 30, 2016. Other revenues also includes revenue earned from Visa Europe in accordance with the Framework Agreement prior to its acquisition on June 21, 2016.
 
Fiscal Year Ended
September 30,
 $ Change 
% Change(1)
 
2016(2)
 2015 2014 
2016
vs.
2015
 
2015
vs.
2014
 
2016
vs.
2015
 
2015
vs.
2014
 (in millions, except percentages)
Service revenues$6,747
 $6,302
 $5,797
 $445
 $505
 7% 9%
Data processing revenues6,272
 5,552
 5,167
 720
 385
 13% 7%
International transaction revenues4,649
 4,064
 3,560
 585
 504
 14% 14%
Other revenues823
 823
 770
 
 53
 % 7%
Client incentives(3,409) (2,861) (2,592) (548) (269) 19% 10%
Net operating revenues$15,082
 $13,880
 $12,702
 $1,202
 $1,178
 9% 9%
(1)
Figures in the table may not recalculate exactly due to rounding. Percentage changes are calculated based on unrounded numbers.

(2)
Our operating revenues for fiscal 2016 do not reflect revenues earned by Visa Europe from the acquisition date, June 21, 2016, through June 30, 2016 as the impact was immaterial.
Service revenues, which includes revenues earned by Visa Europe in the fiscal fourth quarter,increased in fiscal 2016 and 2015 primarily due to 16% and 7% growth in nominal payments volume, respectively. The growth in fiscal 2016 service revenues was slower than the growth in payments volume reflecting the inclusion of Visa Europe revenue for the fiscal fourth quarter and the resulting impact on our service revenue yield. Fiscal 2016 growth also reflects select pricing modifications which became effective in the third quarter of fiscal 2015.
Data processing revenues increased in fiscal 2016 and 2015 due to overall growth in processed transactions of 17% and 9%, respectively, which includes data processing revenues earned by Visa Europe in the fiscal fourth quarter and the resulting impact on our data processing revenue yield.
International transaction revenues increased in fiscal 2016 primarily due to nominal cross-border volume growth of 37%, including revenues earned by Visa Europe in the fiscal fourth quarter. In addition to the inclusion of Visa Europe revenue and the resulting impact on our international transaction revenue yield, fiscal 2016 growth also reflects select pricing modifications that became effective in the third quarter of fiscal 2015. The increase in fiscal 2015 was primarily driven by higher volatility in a broad range of currencies, combined with select pricing modifications that became effective in the third quarter of fiscal 2015.
Client incentives increased in fiscal 2016 and 2015, reflecting overall growth in global payments volume, incentives incurred on long-term client contracts that were initiated or renewed during fiscal 2016 and 2015 and Visa Europe's incentives for the fourth quarter of fiscal 2016. The amount of client incentives we record in future periods will vary based on changes in performance expectations, actual client performance, amendments to existing contracts or the execution of new contracts.
Operating Expenses
Personnel expenses include salaries, employee benefits, incentive compensation, share-based compensation, severance charges and contractor expense.
Marketing expenses include expenses associated with advertising and marketing campaigns, sponsorships and other related promotions of the Visa brand.
Network and processing expenses mainly represent expenses for the operation of our processing network, including maintenance, equipment rental and fees for other data processing services.
Professional fees mainly consist of fees for consulting, legal and other professional services.
Depreciation and amortization expenses include depreciation expense for property and equipment, as well as amortization of purchased and internally developed software. Also included in this amount is amortization of finite-lived intangible assets primarily obtained through acquisitions.
General and administrative expenses mainly consist of product enhancements, facilities costs, travel activities, foreign exchange gains and losses and other corporate expenses incurred in support of our business, and with respect to fiscal 2016, transaction costs related to the Visa Europe acquisition.
Litigation provision is an estimate of litigation expense and is based on management’s understanding of our litigation profile, the specifics of the cases, advice of counsel to the extent appropriate and management’s best estimate of incurred loss as of the balance sheet date.
Visa Europe Framework Agreementloss is a one-time loss incurred upon consummation of the Visa Europe acquisition on June 21, 2016, resulting from the effective settlement of the Framework Agreement between us and Visa Europe.
Non-operating Income (Expense)
Non-operating income (expense) primarily includes interest expense, gains and losses earned on investments and derivative instruments not associated with our core operations, and with respect to fiscal 2016, changes in the fair value of the Visa Europe put option and income.

Results of Operations
Operating Revenues
The following table sets forth our operating revenues earned in the United States, internationally and in accordance with the Framework Agreement prior to the Visa Europe acquisition on June 21, 2016. Visa Europe revenue earned for fiscal 2018, 2017 and the fourth quarter of fiscal 2016 is included in International.
 
For the Years Ended
September 30,
 $ Change 
% Change(1)
 2018 2017 
2016(2)
 2018
vs.
2017
 2017
vs.
2016
 2018
vs.
2017
 2017
vs.
2016
 (in millions, except percentages)
United States$9,332
 $8,704
 $7,851
 $628
 $853
 7% 11 %
International11,277
 9,654
 7,040
 1,623
 2,614
 17% 37 %
Revenues earned under the Framework Agreement(3)

 
 191
 
 (191) NM
 (100)%
Net operating revenues$20,609
 $18,358
 $15,082
 $2,251
 $3,276
 12% 22 %
(1)
Figures in the table may not recalculate exactly due to rounding. Percentage changes are calculated based on unrounded numbers.
(2)
Our operating revenues for fiscal 2016 do not reflect revenues earned by Visa Europe from the acquisition date, June 21, 2016, through June 30, 2016 as the impact was immaterial.
(3)
Reflects revenues earned from Visa Europe prior to the acquisition, in accordance with the Framework Agreement that provided for trademark and technology licenses and bilateral services. The Framework Agreement was effectively settled upon the closing of the acquisition.
The increase in operating revenues in fiscal 2018 and 2017 reflects the continued growth in nominal payments volume, nominal cross-border volume, and processed transactions. The increase in operating revenues in fiscal 2017 also reflects the inclusion of operating revenues from Visa Europe for the full year compared to one quarter in fiscal 2016. These benefits were partially offset by increases in client incentives in both fiscal 2018 and 2017.
Our operating revenues, primarily service revenues, international transaction revenues, and client incentives, are impacted by the overall strengthening or weakening of the U.S. dollar as payments volume and related revenues denominated in local currencies are converted to U.S. dollars. The effect of exchange rate movements in fiscal 2018, as partially mitigated by our hedging program, resulted in an approximately one percentage point positive impact to our net operating revenue growth.
The following table sets forth the components of our net operating revenues, including operating revenues earned by Visa Europe for fiscal 2018, 2017 and the fourth quarter of fiscal 2016. Other revenues in fiscal 2016 included revenue earned from Visa Europe in accordance with the Framework Agreement prior to its acquisition on June 21, 2016.
 
For the Years Ended
September 30,
 $ Change 
% Change(1)
 2018 2017 
2016(2)
 2018
vs.
2017
 2017
vs.
2016
 2018
vs.
2017
 2017
vs.
2016
 (in millions, except percentages)
Service revenues$8,918
 $7,975
 $6,747
 $943
 $1,228
 12% 18%
Data processing revenues9,027
 7,786
 6,272
 1,241
 1,514
 16% 24%
International transaction revenues7,211
 6,321
 4,649
 890
 1,672
 14% 36%
Other revenues944
 841
 823
 103
 18
 12% 2%
Client incentives(5,491) (4,565) (3,409) (926) (1,156) 20% 34%
Net operating revenues$20,609
 $18,358
 $15,082
 $2,251
 $3,276
 12% 22%
(1)
Figures in the table may not recalculate exactly due to rounding. Percentage changes are calculated based on unrounded numbers.
(2)
Our operating revenues for fiscal 2016 do not reflect revenues earned by Visa Europe from the acquisition date, June 21, 2016, through June 30, 2016 as the impact was immaterial.

Service revenues increased in fiscal 2018 and 2017 primarily due to 13% and 39% growth in nominal payments volume, respectively. The growth in service revenues was slower than the growth in payments volume during fiscal 2017, reflecting the inclusion of Visa Europe revenue and the resulting impact on our service revenue yield.
Data processing revenues increased in fiscal 2018 and 2017 due to overall growth in processed transactions of 12% and 34%, respectively. Fiscal 2018 growth also reflected select pricing modifications. The growth in data processing revenues was slower than the growth in processed transactions during fiscal 2017, reflecting the inclusion of data processing revenues earned by Visa Europe and the resulting impact on our data processing revenue yield.
International transaction revenues increased in fiscal 2018 and 2017 primarily due to nominal cross-border volume growth of 14% and 79%, respectively, and select pricing modifications. International transaction revenue growth in fiscal 2017 also reflects the inclusion of revenues earned by Visa Europe and the resulting impact on our corresponding yield, which was partially offset by lower volatility in a broad range of currencies.
Client incentives increased in fiscal 2018 and 2017, reflecting overall growth in global payments volume, incentives recognized on long-term client contracts that were initiated or renewed during fiscal 2018 and 2017 and the inclusion of Visa Europe’s incentives for fiscal 2018, 2017 and the fourth quarter of fiscal 2016. The amount of client incentives we record in future periods will vary based on changes in performance expectations, actual client performance, amendments to existing contracts or the execution of new contracts.
Operating Expenses
The following table sets forth the components of our total operating expenses.expenses:
Fiscal Year Ended
September 30,
 $ Change 
% Change(1)
For the Years Ended
September 30,
 $ Change 
% Change(1)
2016(2)
 2015 2014 
2016
vs.
2015
 
2015
vs.
2014
 
2016
vs.
2015
 
2015
vs.
2014
2018 2017 
2016(2)
 2018
vs.
2017
 2017
vs.
2016
 2018
vs.
2017
 2017
vs.
2016
(in millions, except percentages)(in millions, except percentages)
Personnel$2,226
 $2,079
 $1,875
 $147
 $204
 7 % 11 %$3,170
 $2,628
 $2,226
 $542
 $402
 21% 18 %
Marketing869
 872
 900
 (3) (28)  % (3)%988
 922
 869
 66
 53
 7% 6 %
Network and processing538
 474
 507
 64
 (33) 13 % (7)%686
 620
 538
 66
 82
 11% 15 %
Professional fees389
 336
 328
 53
 8
 16 % 2 %446
 409
 389
 37
 20
 9% 5 %
Depreciation and amortization502
 494
 435
 8
 59
 2 % 14 %613
 556
 502
 57
 54
 10% 11 %
General and administrative796
 547
 507
 249
 40
 46 % 8 %1,145
 1,060
 796
 85
 264
 8% 33 %
Litigation provision2
 14
 453
 (12) (439) (86)% (97)%607
 19
 2
 588
 17
 NM
 NM
Visa Europe Framework Agreement loss1,877
 
 
 1,877
 
 NM
  %
 
 1,877
 
 (1,877) NM
 (100)%
Total operating expenses(3)
$7,199
 $4,816
 $5,005
 $2,383
 $(189) 49 % (4)%$7,655
 $6,214
 $7,199
 $1,441
 $(985) 23% (14)%
(1) 
Figures in the table may not recalculate exactly due to rounding. Percentage changes are calculated based on unrounded numbers.
(2) 
Our operating expenses for fiscal 2016 do not reflect the expenses incurred by Visa Europe from the acquisition date, June 21, 2016, through June 30, 2016 as the impact was immaterial. Operating expenses incurred by Visa Europe for the three months ended September 30, 2016 are reflected in fiscal 2016 total operating expenses.
(3) 
Operating expenses for fiscal 20162018, 2017 and 20142016 include significant items that we do not believe are indicative of our operating performance as they are related to the charitable donation or the Visa Europe acquisition, or are covered by the U.S. retrospective responsibility plan.acquisition. See Overview within this Item 7—Management'sManagement’s Discussion and Analysis of Financial Condition and Results of Operations.

PersonnelTotal operating expenses increased in fiscal 2016 primarily due to a severance charge related to personnel reductions including planned reductions at Visa Europe, combined with an increase from the inclusion of Visa Europe fiscal fourth quarter expenses. This increase was partially offset by a decrease in contractor

costs, an increase in personnel costs that were invested in and capitalized as part of technology development projects and lower incentive compensation. The increase in fiscal 2015 was primarily due to an increase in headcount reflecting our strategy to invest for future growth, combined with higher incentive compensation.
Marketing expenses in fiscal 2016 reflect efficiencies in production and agency costs which were redeployed for other marketing uses, and Visa Europe expenses for the fiscal fourth quarter. The decrease in marketing during fiscal 2015 compared to fiscal 2014 was mainly due to the overall strengthening of the U.S. dollar as marketing spend in local currencies was converted to U.S. dollars, combined with the absence of the 2014 Sochi Winter Olympics and 2014 FIFA World Cup spend that was incurred in fiscal 2014. The decrease was partially offset by increases in promotional campaigns that support our growth strategies and product initiatives.
Network and processingexpenses increased in fiscal 20162018 primarily due to the inclusion of Visa Europe expenses beginning in the fourth quarter of fiscal 2016 and fees associated with the processing of Russian domestic transactions that transitioned to the Russian National Payment Card system during the third quarter of fiscal 2015. The decrease in fiscal 2015 was a result of initiatives to optimize the use of our technology resources. See Note 2—Acquisition of Visa Europe to our consolidated financial statements.
Professional fees increased in fiscal 2016 primarily reflecting transaction costs incurred in connection with our acquisition of Visa Europe. See Note 2—Acquisition of Visa Europe to our consolidated financial statements.
Depreciation and amortization expenses in fiscal 2016 were flat compared to fiscal 2015. The increase in fiscal 2015 was primarily due to additional depreciation from our ongoing investments in technology assets and infrastructure to support our digital solutions and core business initiatives.
General and administrative expenses increased in fiscal 2016 mainly due to costs incurred related to our acquisition of Visa Europe and the inclusion of Visa Europe expenses beginning in the fourth quarter of fiscal 2016. See Note 2—Acquisition of Visa Europe to our consolidated financial statements. The increase was also attributable to net foreign exchange losses incurred as a result of changes in the U.S. dollar exchange rate against other currencies in which we transact. The increase in fiscal 2015 was mainly due to an increase in travel activities, product enhancements and facilities costs in support of our business growth, combined with losses incurred from the sale of assets held by an international subsidiary. These increases were partially offset by unrealized foreign exchange gains and the absence of the fiscal 2014 disposal of obsolete technology assets.
Litigation provision decreased in fiscal 2016 primarily due to the absence of a loss incurred in fiscal 2015 upon the settlement of uncovered litigation. The decrease in fiscal 2015 reflects the absence of a $450$600 millionaccrual related to the U.S. covered litigation incurred in fiscal 2014.and our ongoing investments to support our business growth. See Note 20—Legal Mattersand Note 3—2—U.S. and Europe Retrospective Responsibility Plans and Note 17—Legal Mattersto our consolidated financial statements.statements included in
Visa Europe Framework Agreement lossItem 8—Financial Statements and Supplementary Data resulted fromof this report for more information on the U.S. covered litigation accrual. Total operating expenses decreased in fiscal 2017 primarily due to the $1.9 billion loss related to the effective settlement of the Framework Agreement between Visa and Visa Europe upon consummationrecorded during fiscal 2016. The remaining components of total operating expenses increased in fiscal 2017 primarily due to the transaction. See Note 2—Acquisitioninclusion of Visa Europe expenses. Additional factors impacting our operating expenses are discussed below.
Personnel expenses increased in fiscal 2018 and 2017 driven by continued increase in headcount and higher incentive compensation, reflecting our strategy to our consolidated financial statements.invest for future growth.

Marketing expenses increased in fiscal 2018 primarily due to higher spending in support of a number of campaigns, including the Olympic Winter Games PyeongChang 2018 and 2018 FIFA World CupTM.
Non-operating Income (Expense)
The following table sets forth the components of our non-operating income (expense).
Fiscal Year Ended
September 30,
 $ Change 
% Change(1)
For the Years Ended
September 30,
 $ Change 
% Change(1)
2016(2)
 2015 2014 
2016
vs.
2015
 
2015
vs.
2014
 
2016
vs.
2015
 
2015
vs.
2014
2018 2017 
2016(2)
 2018
vs.
2017
 2017
vs.
2016
 2018
vs.
2017
 2017
vs.
2016
(in millions, except percentages)(in millions, except percentages)
Interest expense$(427) $(3) $(8) $(424) $5
 NM (61)%$(612) $(563) $(427) $(49) $(136) 9 % 32 %
Other556
 (66) 35
 622
 (101) NM NM
464
 113
 556
 351
 (443) 311 % (80)%
Total non-operating income (expense)$129
 $(69) $27
 $198
 $(96) NM NM
$(148) $(450) $129
 $302
 $(579) (67)% NM
(1) 
Figures in the table may not recalculate exactly due to rounding. Percentage changes are calculated based on unrounded numbers.
(2) 
Our Fiscal 2016 non-operating income (expense) includes financial results of Visa Europe for the fourth quarter of fiscal 2016, but does not reflect the financial results of Visa Europe from the acquisition date, June 21, 2016, through June 30, 2016 as the impact was immaterial. Fiscal 2016 non-operating income (expense) includes financial results of Visa Europe for the three months ended September 30, 2016. See Note 2—Acquisition of Visa Europe to our consolidated financial statements.

Interest expense increased during fiscal 20162018 and 2017 primarily due to the issuance of $16.0 billion fixed-rate senior notes in December 2015.fiscal 2017 and 2016. See Note 9—6—Debt to our consolidated financial statements.statements included in Item 8—Financial Statements and Supplementary Data of this report.

Other non-operating income (expense) increased in fiscal 20162018 primarily due to gains of $292 million from the donation of securities to the Visa Foundation and 2015 wassales of investments. Other non-operating income (expense) decreased in fiscal 2017 primarily compriseddue to the absence of the following:
net gains of $74 million in fiscal 2016 related to currency forward contracts entered into to mitigate a portion of our foreign currency exchange rate risk associated with the upfront cash consideration paid in the Visa Europe acquisition. As these contracts are not designated in hedging relationships, related gains and losses are recorded directly in earnings as part of non-operating income (expense);
a foreign exchange gain of $145 million in fiscal 2016 on euro deposits as a result of holding euro-denominated bank balances for a short period in advance of the Closing;
a non-cash adjustment of $255 million in the first quarter of fiscal 2016 to decrease the fair value of the Visa Europe put option, which is not subject to tax, reducing the fair value of the liability to zero; and
a non-cash adjustment of $110 million in the third quarter of fiscal 2015 to increase the fair value of the unamended Visa Europe put option, which is not subject to tax.
net gains of $74 million in fiscal 2016 related to currency forward contracts entered into to mitigate a portion of our foreign currency exchange rate risk associated with the upfront cash consideration paid in the Visa Europe acquisition;
a foreign exchange gain of $145 million in fiscal 2016 on euro deposits as a result of holding euro-denominated bank balances for a short period in advance of the closing of the Visa Europe acquisition; and
a non-cash adjustment of $255 million in fiscal 2016 to decrease the fair value of the Visa Europe put option, which is not subject to tax, reducing the fair value of the liability to zero.
See Note 4—3—Fair Value Measurements and Investments and Note 12—9—Derivative and Non-derivative Financial Instruments to our consolidated financial statements.statements included in Item 8—Financial Statements and Supplementary Data of this report.
Effective Income Tax Rate
The effective income tax rate was 25%20% in fiscal 20162018 and 30%43% in fiscal 2015.2017. The effective tax rate in fiscal 20162018 differs from the effective tax rate in fiscal 20152017 primarily due to:
the effecteffects of one-timethe Tax Act, enacted on December 22, 2017, as discussed below;
$161 million of tax benefits due to various non-recurring audit settlements in fiscal 2018; and
the absence of the following items related to the Visa Europe reorganization recorded in fiscal 2017:
a $1.5 billion non-recurring, non-cash income tax provision primarily related to the elimination of deferred tax balances originally recognized upon the acquisition of Visa Europe; and
a $71 million one-time tax benefit related to the Visa Foundation’s receipt of Visa Inc. shares, previously recorded by Visa Europe as treasury stock.

The effective income tax rate was 43% in fiscal 2017 and 25% in fiscal 2016. The effective tax rate in fiscal 2017 differs from the most significant of which was effective tax rate in fiscal 2016 primarily due to:
the $1.9 billion U.S. lossitems listed above related to the effective settlementVisa Europe reorganization recorded in fiscal 2017;
$70 million of excess tax benefits related to share-based payments recorded in fiscal 2017, as a result of the Framework Agreement between Visaearly adoption of Accounting Standards Update 2016-09; and Visa Europe. These one-time items impacted
the geographic mix of our global income, resulting in a reduced effective tax rate;absence of:
the effect of one-time items related to the Visa Europe acquisition recorded during fiscal 2016, the most significant of which was the $1.9 billion U.S. loss related to the effective settlement of the Framework Agreement between Visa and Visa Europe. These one-time items impacted the geographic mix of our global income, resulting in a reduced effective tax rate in fiscal 2016;
an $88 million one-time tax benefit due to the remeasurement of deferred tax liabilities as a result of the reduction in the UK tax rate enacted in fiscal 2016; and
the non-taxable $255 million revaluation of the Visa Europe put option recorded in fiscal 2016.
The Tax Act, enacted on December 22, 2017, transitions the U.S. tax system to a new territorial system and lowers the statutory federal corporate income tax rate from 35% to 21%. The reduction of the statutory federal corporate tax rate to 21% became effective on January 1, 2018. In fiscal 2018, our statutory federal corporate rate is a blended rate of 24.5%, which will be reduced to 21% in fiscal 2019 and thereafter.
As a result of the reduction in the UKfederal corporate tax rate, enacted in fiscal 2016;
the non-taxable $255 million revaluationwe provisionally remeasured our net deferred tax liabilities as of the Visa Europe put optionenactment date of the Tax Act. The deferred tax remeasurement is now complete and resulted in a one-time, non-cash tax benefit of $1.1 billion, recorded in fiscal 2016; and2018.
In transitioning to the absencenew territorial tax system, the Tax Act requires that we include certain untaxed foreign earnings of a $296 million tax benefit recognizednon-U.S. subsidiaries in our fiscal 2015 resulting from the resolution of uncertain tax positions with taxing authorities. Included in the $296 million was a one-time $239 million tax benefit that related2018 taxable income. Such foreign earnings are subject to prior fiscal years.
The effective income tax rates were 30% in fiscal 2015 and 2014. The following highlights the significant tax items recorded in each respective year:
the aforementioned $296 million tax benefit recognized in fiscal 2015; and
a $264 million tax benefit recognized in fiscal 2014 related to a deduction for U.S. domestic production activities, of which $191 million was a one-time tax benefit relatedat 15.5% on the amount held in cash or cash equivalents, and at 8% on the remaining non-cash amount. The 15.5% and 8% tax, collectively referred to prioras the “transition tax”, was estimated to be $1.1 billion, and was recorded in fiscal years.2018. The transition tax will be paid over a period of eight years as permitted by the Tax Act.
The above-mentioned accounting impact of the transition tax is provisional, based on currently available information and technical guidance on the interpretations of the new law. We continue to obtain and analyze additional information and guidance as they become available to complete the accounting for the tax impact of the Tax Act. Additional information currently unavailable that is needed to complete the analysis includes, but is not limited to, foreign tax returns and foreign tax documentation for the computation of foreign tax credits, and the final determination of the untaxed foreign earnings subject to the transition tax. The provisional accounting impact may change until the accounting analysis is finalized, which will occur no later than the first quarter of fiscal 2019, as permitted by ASU 2018-05.
Adjusted effective income tax rate. Our financial results for fiscal 20162018 and 2017 reflect the impact of certain significant items that we do not believe are indicative of our ongoing operating performance in the prior or future years, as they are either non-recurring or have no cash impact. As such, we have presented our adjusted effective income tax raterates in the tabletables below, which we believe provides a clearer understanding of our operating performance in fiscal 2016.2018 and 2017. See Overview - Overview—Adjusted financial results within this Management'sManagement’s Discussion and Analysis of Financial Condition and Results of Operations for descriptions of the adjustments in the table below.

 Fiscal 2016
 Income Before Income Taxes Income Tax Provision 
Effective Income Tax Rate(1)
  
As reported$8,012
 $2,021
 25.2%
Severance cost110
 38
  
Remeasurement of deferred tax liability
 88
  
Acquisition-related costs152
 56
  
Visa Europe Framework Agreement loss1,877
 693
  
Net gains on currency forward contracts(74) (27)  
Foreign exchange gain on euro deposits(145) (54)  
Revaluation of Visa Europe put option(255) 
  
As adjusted$9,677
 $2,815
 29.1%
 Year ended September 30, 2018
 Income Before Income Taxes Income Tax Provision 
Effective Income Tax Rate(1)
 (in millions, except percentages)
As reported$12,806
 $2,505
 19.6%
Charitable contribution2
 51
  
Litigation provision600
 137
  
Remeasurement of deferred tax balances
 1,133
  
Transition tax on foreign earnings
 (1,147)  
As adjusted$13,408
 $2,679
 20.0%

 Year ended September 30, 2017
 Income Before Income Taxes Income Tax Provision 
Effective Income Tax Rate(1)
 (in millions, except percentages)
As reported$11,694
 $4,995
 42.7%
Charitable contribution192
 71
  
Elimination of deferred tax balances
 (1,515)  
As adjusted$11,886
 $3,551
 29.9%
(1) 
Figures in the table may not recalculate exactly due to rounding. Effective income tax rate changes are calculated based on unrounded numbers.
Liquidity and Capital Resources
Management of Our Liquidity
We regularly evaluate cash requirements for current operations, commitments, development activities and capital expenditures, and we may elect to raise additional funds for these purposes in the future through the issuance of either debt or equity. Our treasury policies provide management with the guidelines and authority to manage liquidity risk in a manner consistent with our corporate objectives.
The objectives of our treasury policies are to:
provide adequate liquidity to cover operating expenditures and liquidity contingency scenarios;
ensure timely completion of payments settlement activities;
ensure payments on required litigation settlements;
make planned capital investments in our business;
pay dividends and repurchase our shares at the discretion of our board of directors; and
invest excess cash in securities that enable us to first meet our working capital and liquidity needs, and earn additional income.
Based on our current cash flow budgets and forecasts of our short-term and long-term liquidity needs, we believe that our projected sources of liquidity will be sufficient to meet our projected liquidity needs for more than the next 12 months. We will continue to assess our liquidity position and potential sources of supplemental liquidity in view of our operating performance, current economic and capital market conditions, and other relevant circumstances.

Cash Flow Data
The following table summarizes our cash flow activity for the fiscal years presented:
For the Years Ended
September 30,
2016 2015 20142018 2017 2016
(in millions)(in millions)
Total cash provided by (used in):          
Operating activities$5,574
 $6,584
 $7,205
$12,713
 $9,208
 $5,574
Investing activities(10,916) (1,435) (941)(3,084) 735
 (10,916)
Financing activities7,477
 (3,603) (6,478)(11,240) (5,924) 7,477
Effect of exchange rate changes on cash and cash equivalents(34) 1
 (1)(101) 236
 (34)
Increase (decrease) in cash and cash equivalents$2,101
 $1,547
 $(215)
(Decrease) increase in cash and cash equivalents$(1,712) $4,255
 $2,101
Operating activities. Cash provided by operating activities in fiscal 2016, 20152018 and 20142017 was significantly impacted by cash flows related tocontinued growth in our underlying business. Fiscal 2017 was impacted by the inclusion of Visa Europe acquisition andin our results for the full year, while fiscal 2016 had one quarter of results that included Visa Europe. Other factors impacting cash provided by operating activities include:
net deposits made into the U.S. interchange multidistrict litigation including:escrow account of $450 million in fiscal 2018;
$1.9 billion of the consideration paid in the Visa Europe acquisition during fiscal 2016 related to the effective settlement of the Framework Agreement between us and Visa Europe,Europe; and payment
payments of $545 million, $489 million and $244 million of interest on the outstanding senior notes during fiscal 2018, 2017 and 2016 (see Note 2—Acquisition of Visa Europe and Note 9—Debt);
payments of $426 million made from the U.S. litigation escrow account and a related decrease of approximately $157 million of income taxes paid during fiscal 2015; and
the return of $1.1 billion in takedown payments in fiscal 2014 and related increase of $368 million in income taxes paid.respectively.
The cash inflows and outflows related to the U.S. litigation escrow account are also reflected as offsetting cash flows within financing activities for their respective years as they are covered by the U.S. retrospective responsibility plan. See Note 3—2—U.S. and Europe Retrospective Responsibility Plans and Note 20—17—Legal Matters to our consolidated financial statements.statements included in Item 8—Financial Statements and Supplementary Data of this report.
Investing activities.Cash used in investing activities in fiscal 2018 was higher than the prior-year comparable period as purchases of available-for-sale investment securities reflected additional investment of net proceeds received from new fixed-rate senior notes issued in September 2017. Cash provided by investing activities in fiscal 2017 reflected net proceeds from maturities and sales of available-for-sale investment securities. Cash used in investing activities in fiscal 2016 compared to the prior year primarily due toreflected the up-front cash consideration paid in the Visa Europe acquisition, offset by $2.8 billion of cash held by Visa Europe at the closing of the transaction.transaction in fiscal 2016.
Financing activities. Cash used in investingfinancing activities was higher in fiscal 2015 compared2018 primarily reflected the $7.2 billion used to repurchase class A common stock, $1.9 billion of dividend payments, the redemption of $1.75 billion principal amount outstanding of the 2017 Notes and $600 million deposited into the U.S. litigation escrow account, partially offset by payments of $150 million from our litigation escrow account. Cash used in financing activities in fiscal 2014,2017 primarily reflecting a decreasereflected $6.9 billion used to repurchase class A common stock in the open market and $1.6 billion of dividend payments, partially offset by $2.5 billion net aggregate proceeds received from maturities and sales of available-for-sale securities, and an increaseour debt issuance completed in purchases of available-for-sale securities. See Note 2—Acquisition of Visa Europe and Note 4—Fair Value Measurements and Investments to our consolidated financial statements.
Financing activities. September 2017. Cash provided by financing activities in fiscal 2016 reflectsprimarily reflected $15.9 billion net aggregate proceeds received from our debt issuance completed in December 2015, partially offset by $7.0 billion used to repurchase class A common stock in the open market and $1.4 billion of dividend payments. Cash used in financing activities in fiscal 2015 and 2014 reflect significant cash flows in connection with the interchange multidistrict litigation that offset the impacts discussed above within operating activities as they are covered by the U.S. retrospective responsibility plan, as follows:
payments of $426 million made from the U.S. litigation escrow account in fiscal 2015;
$1.1 billion in takedown payments returned to the U.S. litigation escrow account in fiscal 2014; and
$450 million deposited into the U.S. litigation escrow account in fiscal 2014.
The remainder of the change in fiscal 2015 compared to 2014 was primarily due to decreases in common stock repurchases. See Note 3—2—U.S. and Europe Retrospective Responsibility Plans, Note 9—6—Debt, Note 14—Stockholders'11—Stockholders’ Equity and Note 20—17—Legal Matters to our consolidated financial statements.statements included in Item 8—Financial Statements and Supplementary Data of this report.
Sources of Liquidity
Our primary sources of liquidity are cash on hand, cash flow from our operations, our investment portfolio and access to various equity and borrowing arrangements. Funds from operations are maintained in cash and cash equivalents and short-term or long-term available-for-sale investment securities based upon our funding requirements, access to liquidity from these holdings, and the return that these holdings provide. We believe that cash flow generated from operations, in conjunction with access to our other sources of liquidity, will be more than sufficient to meet our ongoing operational needs.

Cash and cash equivalents and short-term and long-term available-for-sale investment securities held by our foreign subsidiaries totaled $8.7 billion at Foreign Earnings.September 30, 2016. If it were necessary Pursuant to repatriate these funds for use in the U.S.,Tax Act, we would beare required to pay U.S. income taxestax on the amount of undistributed earnings in those subsidiaries. It is our intent to indefinitely reinvest the majority of these funds outsidemost of the undistributed and untaxed foreign earnings of non-U.S. subsidiaries accumulated as of December 31, 2017. The transition tax will be paid over a period of eight years as permitted by the Tax Act. As a result of the Tax Act, we are no longer subject to incremental U.S. As such,federal tax on foreign earnings of non-U.S. subsidiaries in the event that we have not accrued any U.S. income tax provision in our financial results relatedrepatriate these earnings back to approximately $8.3 billion of undistributed earnings included in these funds. The amount of income taxes that would have resulted had these funds been repatriated is not practicably determinable.the United States.
Available-for-sale investment securities. Our investment portfolio is designed to invest excess cash in securities which enables us to meet our working capital and liquidity needs. Our investment portfolio primarily consists of debt securities issued by the U.S. Treasury or U.S. government-sponsored agencies. The majority of these investments, $3.9$3.4 billion, are classified as current and are available to meet short-term liquidity needs. The remaining non-current as theyinvestments have stated maturities of more than one year from the balance sheet date. However, these investmentsdate; however, they are also generally available to meet short-term liquidity needs.

Factors that may impact the liquidity of our investment portfolio include, but are not limited to, changes to credit ratings of the securities, uncertainty related to regulatory developments, actions by central banks and other monetary authorities, and the ongoing strength and quality of credit markets. We will continue to review our portfolio in light of evolving market and economic conditions. However, if current market conditions deteriorate, the liquidity of our investment portfolio may be impacted and we could determine that some of our investments are impaired, which could adversely impact our financial results. We have policies that limit the amount of credit exposure to any one financial institution or type of investment.
Commercial paper program. We maintain a commercial paper program to support our working capital requirements and for other general corporate purposes. Under the program, we are authorized to issue up to $3.0$3.0 billion in outstanding notes, with maturities up to 397 days from the date of issuance. We had no outstanding obligations under the program at September 30, 2016.2018. See Note 9—6—Debt to our consolidated financial statements.statements included in Item 8—Financial Statements and Supplementary Data of this report.
Credit facility. On January 27, 2016, we entered intoWe have an unsecured $4.0$4.0 billion revolving credit facility. The credit facility (the “Credit Facility”) which expires on January 27, 2021, replaced our previous $3.0 billion credit facility, which expired on January 27, 2016. The new credit facility contains covenants and events of default customary for facilities of this type.2022. There were no borrowings under eitherthe credit facility as of September 30, 2018 and we were in compliance with all related covenants as of and during the year ended September 30, 2016.2018. See Note 9—6—Debt to our consolidated financial statements.statements included in Item 8—Financial Statements and Supplementary Data of this report.
Universal shelf registration statement. In July 2015,2018, we filed a registration statement with the SEC using a shelf registration process. As permitted by the registration statement, we may, from time to time, sell shares of debt or equity securities in one or more transactions. This registration statement expires in July 2018.
Long-term debt and change in capital structure. In conjunction with the Visa Europe acquisition, we have evolved our long-term capital structure. In December 2015, we issued fixed-rate senior notes in an aggregate principal amount of $16.0 billion, with maturities ranging between 2 and 30 years. Our first principal payment of $1.8 billion is due on December 14, 2017. Interest on the Notes, at a rate ranging between 1.20% and 4.30%, is payable semi-annually on June 14 and December 14 of each year. An interest payment of $244 million was made on June 14, 2016. The Notes may be redeemed as a whole or in part, at our option at any time prior to maturity, at a specified redemption price. The net aggregate proceeds of $15.9 billion, after deducting underwriting discounts and debt issuance costs of $127 million, were used to fund a portion of the purchase price for the acquisition of Visa Europe and for general corporate purposes, including share repurchases. We are not subject to any financial covenants and did not experience any changes to our investment credit ratings as a result of this debt issuance. See Note 9—Debt to our consolidated financial statements. We expect to issue additional debt of about $2.0 billion by the end of the first quarter of fiscal 2017, market conditions permitting.2021.
U.S. Litigation escrow account.Pursuant to the terms of the U.S. retrospective responsibility plan, we maintain a U.S. litigation escrow account from which monetary liabilities from settlements of, or judgments in, the U.S. covered litigation will be payable. When we fund the U.S. litigation escrow account, the shares of class B common stock held by our stockholders are subject to dilution through an adjustment to the conversion rate of the shares of class B common stock to shares of class A common stock. In June 2018, we deposited $600 million into the U.S. litigation escrow account to address claims associated with the interchange multidistrict litigation. See Note 3—2—U.S. and Europe Retrospective Responsibility Plans and Note 20—17—Legal Matters to our consolidated financial statements.statements included in Item 8—Financial Statements and Supplementary Data of this report. The balance in this account at September 30, 2016,2018, was $1.0$1.5 billion and is reflected as restricted cash in our consolidated balance sheet.sheets. As these funds are restricted for the sole purpose of making payments related to the U.S. covered litigation matters, as described below under Uses of Liquidity, we do not rely on them for other operational needs.
Long-term debt. In September 2017, we issued fixed-rate senior notes in an aggregate principal amount of $2.5 billion, with maturities ranging between 5 and 30 years. In October 2017, we redeemed all of the $1.75 billion principal amount outstanding of the 2017 Notes. The redemption was funded with the net proceeds from the new fixed-rate senior notes issued in September 2017. We are not subject to any financial covenants and did not experience any changes to our investment credit ratings as a result of this debt issuance. See Note 6—Debt to our consolidated financial statements included in Item 8—Financial Statements and Supplementary Data of this report.

Credit Ratings
At September 30, 2016,2018, our credit ratings by Standard and Poor’s and Moody’s were as follows:
 Standard and Poor’s Moody’s
Debt typeRating Outlook Rating Outlook
Short-term unsecured debtA-1 StablePositive P-1 Stable
Long-term unsecured debtA+ StablePositive A1 Stable
Various factors affect our credit ratings, including changes in our operating performance, the economic environment, conditions in the electronic payment industry, our financial position and changes in our business strategy. We do not currently foresee any reasonable circumstances under which our credit ratings would be significantly downgraded. If a downgrade were to occur, it could adversely impact, among other things, our future borrowing costs and access to capital markets.

Uses of Liquidity
Payments settlement. Payments settlement due fromto and tofrom our financial institution clients can represent a substantial daily liquidity requirement. Most U.S. dollar settlements are settled within the same day and do not result in a net receivable or payable balance, while settlements in currencies other than the U.S. dollar generally remain outstanding for one to two business days, which is consistent with industry practice for such transactions. In general, during fiscal 2016,2018, we were not required to fund settlement-related working capital. Our average daily net settlement position was a net payable of $242$931 million.
Visa Europe acquisition. On June 21, 2016, we acquired 100% We hold approximately $7.6 billion of available liquidity globally as of September 30, 2018, in the share capitalform of Visa Europe, a payments technology business. The acquisition positions uscash, cash equivalents and available-for-sale investment securities, to create additional value through increased scale, efficiencies realized byfund daily settlement in the integrationevent one or more of both businesses, and benefits relatedour financial institution clients are unable to Visa Europe's transition from an association to a for-profit enterprise. We paid up-front cash consideration of €12.2 billion ($13.9 billion) and issued preferred stock convertible upon certain conditions into approximately 79 million shares of class A common stock, equivalent to a value of €5.3 billion ($6.1 billion) at the closing stock price of $77.33 on June 21, 2016. Also, in connection with the purchase, we will pay an additional €1.0 billion, plus 4% compound annual interest, on the third anniversary of the Closing. See Note 2—Acquisition of Visa Europe to our consolidated financial statements.settle.
U.S. covered litigation. We are parties to legal and regulatory proceedings with respect to a variety of matters, including certain litigation that we refer to as the U.S. covered litigation. As noted above, monetary liabilities from settlements of, or judgments in, the U.S. covered litigation are payable from the U.S. litigation escrow account. During fiscal 2016,2018, we deposited $600 million into the U.S. litigation escrow account to address claims associated with the interchange multidistrict litigation, and made $45$150 million in covered litigation payments that were funded from the U.S. litigation escrow account, reflecting settlements with individual opt-out merchants in the interchange multidistrict litigation proceedings.account. At September 30, 2016,2018, the U.S. litigation escrow account had an available balance of $1.0$1.5 billion. In June 2016,September 2018, Visa and other defendants entered into a new settlement agreement with plaintiffs in the approvalinterchange multidistrict litigation purporting to represent a class of plaintiffs seeking monetary damages, which superseded and amended the 2012 Settlement Agreement was reversed byAgreement. The proposed settlement amount is approximately $6.2 billion. Our share represents approximately $4.1 billion, the majority of which will be satisfied through funds previously deposited with the court plus the $600 million we deposited into its litigation escrow account in June 2018. No additional funds are required for this class settlement. Our share is covered under the U.S. Court of Appealsretrospective responsibility plan, which was created to insulate Visa and our class A common shareholders from financial liability for the Second Circuit.certain litigation cases. Until the appeals process is complete,court approves the 2018 Settlement Agreement, it is uncertain whether the Company will be able to resolve the damages class plaintiffs'plaintiffs’ claims as contemplated by the Settlement Agreement.that agreement. If the 2018 Settlement Agreement is terminated and no further agreement is reached regarding funds previously paid from the litigation escrow account into court-supervised settlement funds, pursuant to the Settlement Agreement, we will have the right to approximately $3.0 billion,the majority of these funds, which would be returned to the U.S. litigation escrow account. This will increase our taxable income, thereby increasing our taxes to be paid by approximately $1.1 billion.paid. See Note 3—2—U.S. and Europe Retrospective Responsibility Plans and Note 20—17—Legal Matters to our consolidated financial statements.statements included in Item 8—Financial Statements and Supplementary Data of this report.
Other litigation. Judgments in and settlements of litigation, other than the U.S. covered litigation, including VE territory covered litigation or other fines imposed in investigations and proceeding, could give rise to future liquidity needs.
Common stock repurchases.Reduction in as-converted shares. During fiscal 2016, we repurchased 91 million shares of our2018, share repurchases and escrow deposits reduced as-converted class A common stock by 63 million at an average price of $124.38 per share. Of the 63 million shares, 58 million were repurchased in the open market using $7.0$7.2 billion of cash on hand. Additionally, we deposited $600 million of operating cash into the U.S. litigation escrow account previously established under the U.S. retrospective responsibility plan. The deposit has the same economic effect on earnings per share as repurchasing our Class A common stock because it reduces the class B conversion rate and consequently the as-converted class A common stock share count. See Note 2—U.S. and Europe Retrospective Responsibility Plans and Note 11—Stockholders’ Equity to our consolidated financial statements included in Item 8—Financial Statements and Supplementary Data of this report.

In January 2018, our board of directors authorized a share repurchase program for $7.5 billion. This authorization has no expiration date. As of September 30, 2016,2018, we had remaining authorized funds of $5.8$4.2 billion. In October 2015 and July 2016, our board of directors authorized share repurchase programs for $5.0 billion each. These authorizations have no expiration date. All share repurchase programs authorized prior to October 2015January 2018 have been completed. See Note 14—Stockholders'11—Stockholders’ Equity to our consolidated financial statements.statements included in Item 8—Financial Statements and Supplementary Data of this report.
Dividends. During fiscal 2016,2018, we declared and paid $1.4$1.9 billion in dividends. In On October 2016,16, 2018, our board of directors declared a quarterly dividend in the aggregate amount of $0.165$0.25 per share of class A common stock (determined in the case of class B and class C common stock and U.K.&Iseries B and EuropeC preferred stock on an as-converted basis). We expect to pay approximately $400$574 million in connection with this dividend on December 6, 2016.4, 2018. See Note 14—Stockholders'11—Stockholders’ Equityto our consolidated financial statements.statements included in Item 8—Financial Statements and Supplementary Data of this report. We expect to continue paying quarterly dividends in cash, subject to approval by the board of directors. All preferred and class B and C common stock will share ratably on an as-converted basis in such future dividends.
Pension and other postretirement benefits. We sponsor various qualified and non-qualified defined benefit pension and other postretirement benefit plans that provide for retirement and medical benefits for substantially all employees residing in the U.S.United States. As a result of the acquisition of Visa Europe, we assumed the obligations related to Visa Europe'sEurope’s defined benefit plan, primarily consisting of the U.K.UK pension plans. Our policy with respect to our U.S. qualified pension plan is to contribute annually in September of each year, an amount not less than the minimum required under the Employee Retirement Income Security Act. Our U.S. non-qualified pension and other postretirement benefit plans are funded on a current basis. In relation to the Visa Europe U.K.UK pension plans, our funding policy is to contribute in accordance with the appropriate funding requirements agreed with the trustees of our U.K.UK pension plans. Additional amounts may be agreed with the U.K.UK pension plan trustees. In fiscal 2016, 20152018, 2017 and 2014,2016, we made contributions to our U.S. pension and other postretirement benefit plans of $4$3 million,, $19 $12 million and

$14 $4 million, respectively. For Visa Europe's U.K.Europe’s UK pension plans, we made contributions of $11 million, $5 million and $102 million in fiscal 2018, 2017 and 2016, respectively, subsequent to the acquisition date as agreed upon with the trustees to improve the funding level of the plans. In fiscal 2017,2019, given current projections and assumptions, we anticipate funding our U.S. pension and other postretirement benefit plans and Visa Europe's U.K.Europe’s UK defined benefit pension plans by approximately $12$3 million and $6$10 million, respectively. The actual contribution amount will vary depending upon the funded status of the pension plan, movements in the discount rate, performance of the plan assets and related tax consequences. See Note 10—7—Pension, Postretirement and Other Benefits to our consolidated financial statements.statements included in Item 8—Financial Statements and Supplementary Data of this report.
Capital expenditures. Our capital expenditures increased during fiscal 2016,2018, due to investments in technology, infrastructure and growth initiatives. We expect to continue investing in technology assets and payments system infrastructure to support our digital solutions and core business initiatives.
Acquisitions. In February 2017, we acquired a business using $302 million of cash on hand, primarily reflecting total purchase price less cash received. The acquisition will help Visa’s clients and merchant partners accelerate digital commerce. On June 21, 2016, we acquired 100% of the share capital of Visa Europe. In connection with the purchase, we will pay an additional €1.0 billion, plus 4% compound annual interest, on the third anniversary of the closing of the Visa Europe acquisition. See Note 5—Intangible Assets and Goodwill to our consolidated financial statements included in Item 8—Financial Statements and Supplementary Data of this report.
Fair Value Measurements—Financial Instruments
The assessment of fair value of our financial instruments is based on a fair value hierarchy that requires an entity to maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value. Observable inputs are obtained from independent sources and can be validated by a third party, whereas unobservable inputs reflect assumptions regarding what a third party would use in pricing an asset or liability. As of September 30, 2016,2018, our financial instruments measured at fair value on a recurring basis included approximately $12.0$15.0 billion of assets and $136$22 million of liabilities. None of these instruments were valued using significant unobservable inputs. See Note 4—3—Fair Value Measurements and Investments to our consolidated financial statements.statements included in Item 8—Financial Statements and Supplementary Data of this report.
Off-Balance Sheet Arrangements
Our off-balance sheet arrangements are primarily comprised of guarantees and indemnifications. Visa has no off-balance sheet debt, other than lease and purchase order commitments, as discussed below and reflected in our contractual obligations table.table below.

Indemnifications
We indemnify our financial institution clients for settlement losses suffered due to the failure of any other client to fund its settlement obligations in accordance with our rules. The amount of the indemnification is limited to the amount of unsettled Visa payment transactions at any point in time. We maintain global credit settlement risk policies and procedures to manage settlement risk, which may require clients to post collateral if certain credit standards are not met. SeeNote 1—Summary of Significant Accounting PoliciesandNote 11—8—Settlement Guarantee Management to our consolidated financial statements.statements included in Item 8—Financial Statements and Supplementary Data of this report.
In the ordinary course of business, we enter into contractual arrangements with financial institutions and other clients and partners under which we may agree to indemnify the client for certain types of losses incurred relating to the services we provide or otherwise relating to our performance under the applicable agreement.
Contractual Obligations
Our contractual commitments will have an impact on our future liquidity. The contractual obligations identified in the table below include both on- and off-balance sheet transactions that represent a material, expected or contractually committed future obligation as of September 30, 2016.2018. We believe that we will be able to fund these obligations through cash generated from our operations and available credit facilities.

 Payments Due by Period
 
Less than
1 Year
 
1-3
Years
 
3-5
Years
 
More than
5 Years
 Total
 (in millions)
Long-term debt(1)
$489
 $2,696
 $3,903
 $16,501
 $23,589
Purchase orders(2)
962
 164
 49
 
 1,175
Leases(3)
126
 185
 118
 190
 619
Client incentives(4)
5,544
 6,745
 4,721
 4,791
 21,801
Marketing and sponsorship(5)
126
 248
 148
 33
 555
Dividends(6)
400
 
 
 
 400
Deferred purchase consideration(7)

 1,266
 
 
 1,266
Total(8,9)
$7,647
 $11,304
 $8,939
 $21,515
 $49,405
 Payments Due by Period
 
Less than
1 Year
 
1-3
Years
 
3-5
Years
 
More than
5 Years
 Total
 (in millions)
Long-term debt(1)
$537
 $4,041
 $4,140
 $15,719
 $24,437
Purchase obligations(2)
1,375
 410
 198
 542
 2,525
Leases(3)
180
 225
 164
 178
 747
Transition tax(4)
88
 177
 177
 663
 1,105
Dividends(5)
574
 
 
 
 574
Deferred purchase consideration(6)
1,317
 
 
 
 1,317
Total(7),(8),(9)
$4,071
 $4,853
 $4,679
 $17,102
 $30,705
(1) 
In December 2015, we issued $16.0 billion of fixed-rate senior notes in conjunction with the acquisition of Visa Europe with maturities ranging between 2 and 30 years. Interest on the Notes, at a rate ranging between 1.20% and 4.30%, is payable semi-annually on June 14 and December 14 of each year. Amounts presented include payments for both interest and principal. Also see Note 9—6—Debt to our consolidated financial statements.statements included in Item 8—Financial Statements and Supplementary Data of this report.
(2) 
Represents agreements to purchase goods and services that specify significant terms, including: fixed or minimum quantities to be purchased, minimum or variable price provisions, and the approximate timing of the transaction.
(3)
Includes operating leases for premises, equipment and software licenses, which range in terms from less than one year to nineteen years.
(4)
Represents future cash payments for long-term contracts with financial institution clients and other business partners for various programs designed to build payments volume, increase Visa product acceptance and win merchant routing transactions over our network. These agreements, which range in terms from one to sixteen years, can provide card issuance and/or conversion support, volume/growth targets and marketing and program support based on specific performance requirements. Payments under these agreements will generally be offset by revenues earned from higher corresponding payments and transaction volumes. These payment amounts are estimates and will change based on client performance, amendments to existing contracts or execution of new contracts. Related amounts disclosed in Note 17—Commitments and Contingencies to our consolidated financial statements represent the associated expected reduction of revenue related to these agreements that we estimate we will record.
(5)
Visa is a party to contractual sponsorship agreements ranging from approximately three to sixteen years. These contracts are designed to increase Visa brand recognition, drive Visa product usage, and differentiate Visa against competition. Over the life of these contracts, Visa is required to make payments in exchange for certain advertising and promotional rights. In connection with these contractual commitments, Visa has an obligation to spend certain minimum amounts for advertising and marketing promotion over the life of the contract. For obligations where the individual years of spend are not specified in the contract, we have estimated the timing of when these amounts will be spent.
(6)(3)
Includes operating leases for premises, equipment and software licenses, which range in terms from less than one year to twenty years.
(4) 
Includes expected dividend amountAmounts presented relate to the estimated transition tax, net of foreign tax credit carryovers, on certain foreign earnings of non-U.S. subsidiaries. See $400 millionNote 16—Income Taxes as dividends were declaredto our consolidated financial statements included in October 2016Item 8—Financial Statements and Supplementary Data and will be paid on December 6, 2016 to all holders of record of Visa's common stock as of November 18, 2016.this report.
(7)(5) 
Includes expected dividend amount of $574 million as dividends were declared on October 16, 2018 and will be paid on December 4, 2018 to all holders of record of Visa’s common stock as of November 16, 2018.
(6)
On June 21, 2016, we acquired 100% of the share capital of Visa Europe. In connection with the purchase, we will pay an additional €1.0 billion, plus 4% compound annual interest, on the third anniversary of the Closing. See Note 2—Acquisitionclosing of the Visa Europe acquisition. Amount presented was converted to our consolidated financial statements.U.S. dollar at the September 30, 2018 exchange rate.
(8)(7) 
We have liabilities for uncertain tax positions of $911 million.$1.4 billion as of September 30, 2018. At September 30, 2016,2018, we had also accrued $61$99 million of interest and $17$34 million of penalties associated with our uncertain tax positions. We cannot determine the range of cash payments that will be made and the timing of the cash settlements, if any, associated with our uncertain tax positions. Therefore, no amounts related to these obligations have been included in the table.
(9)(8) 
We evaluate the need to make contributions to our pension plan after considering the funded status of the pension plan, movements in the discount rate, performance of the plan assets and related tax consequences. Expected contributions to our pension plan have not been included in the table as such amounts are dependent upon the considerations discussed above, and may result in a wide range of amounts. See Note 10—7—Pension, Postretirement and Other Benefitsto our consolidated financial statements included in Item 8—Financial Statements and Supplementary Data of this report and the Liquidity and Capital Resources section of this Management'sManagement’s Discussion and Analysis of Financial Condition and Results of Operations.
(9)
Future cash payments for long-term contracts with financial institution clients and other business partners are not included in the table as the amounts are unknowable due to the inherent unpredictability of payment and transaction volume. These agreements, which range in terms from one to eleven years, can provide card issuance and/or conversion support, volume/growth targets and marketing and program support based on specific performance requirements. As of September 30, 2018, we have $2.8 billion of client incentives liability recorded on the consolidated balance sheet related to these arrangements.

Critical Accounting Estimates
Our consolidated financial statements are prepared in accordance with accounting principles generally accepted in the United States of America which require us to make judgments, assumptions and estimates that affect the amounts reported. See Note 1—Summary of Significant Accounting Policies to our consolidated financial statements.statements included in Item 8—Financial Statements and Supplementary Data of this report. We have established policies and control procedures which seek to ensure that estimates and assumptions are appropriately governed and applied consistently from period to period. However, actual results could differ from our assumptions and estimates, and such differences could be material.
We believe that the following accounting estimates are the most critical to fully understand and evaluate our reported financial results, as they require our most subjective or complex management judgments, resulting from the need to make estimates about the effect of matters that are inherently uncertain and unpredictable.
Revenue RecognitionClient Incentives
Critical estimates. We enter into incentive agreements with financial institution clients, merchants and other business partners for various programs designed to buildincrease revenue by growing payments volume, increaseincreasing Visa product acceptance, and winwinning merchant routing transactions over to our network.network and driving innovation. These incentives are primarily accounted for as reductions to operating revenues; however, if a separate identifiable benefit at fair value can be established, they are accounted for as operating expenses. We generally capitalize advance incentive payments under these agreements if select criteria are met. The capitalization criteria include the existence of future economic benefits to Visa, the existence of legally enforceable recoverability language (e.g., early termination clauses), management'smanagement’s ability and intent to enforce the recoverability language and the ability to generate future earnings from the agreement in excess of amounts deferred. Capitalized amounts are amortized over the shorter of the period of contractual recoverability or the corresponding period of economic benefit. Incentives not yet paid are accrued systematically and rationally based on management'smanagement’s estimate of each client'sclient’s performance. These accruals are regularly reviewed and estimates of performance are adjusted as appropriate, based on changes in performance expectations, actual client performance, amendments to existing contracts or the execution of new contracts.
Assumptions and judgment. Estimation of client incentives relies on forecasts of payments and transaction volume, card issuance and card conversion. Performance is estimated using customer-reportedclient-reported information, transactional information accumulated from our systems, historical information and discussions with our clients, merchants and business partners.
Impact if actual results differ from assumptions. If actual performance or recoverable cash flows are not consistent with our estimates, client incentives may be materially different than initially recorded. Increases in incentive payments are generally driven by increased payments and transaction volume, which drive our net revenues. As a result, in the event incentive payments exceed estimates, such payments are not expected to have a material effect on our financial condition, results of operations or cash flows. The cumulative impact of a revision in estimates is recorded in the period such revisions become probable and estimable. For the year ended September 30, 2016,2018, client incentives represented 18%21% of gross operating revenues.
Legal and Regulatory Matters
Critical estimates. We are currently involved in various legal proceedings, the outcomes of which are not within our complete control or may not be known for prolonged periods of time. Management is required to assess the probability of loss and amount of such loss, if any, in preparing our financial statements.
Assumptions and judgment. We evaluate the likelihood of a potential loss from legal or regulatory proceedings to which we are a party. We record a liability for such claims when a loss is deemed probable and the amount can be reasonably estimated. Significant judgment may be required in the determination of both probability and whether an exposurea potential loss is reasonably estimable. Our judgments are subjective based on the status of the legal or regulatory proceedings, the merits of our defenses and consultation with in-house and outside legal counsel. As additional information becomes available, we reassess the potential liability related to pending claims and may revise our estimates.
Our U.S. retrospective responsibility plan only addresses monetary liabilities from settlements of, or final judgments in, the U.S. covered litigation. The plan'splan’s mechanisms include the use of the U.S. litigation escrow account. The accrual related to the U.S. covered litigation could be either higher or lower than the U.S. litigation escrow account

balance. We did not recordrecorded an additional accrual of $600 million for the U.S. covered litigation during fiscal 2016.2018. Our Europe

retrospective responsibility plan only covers Visa Europe territory covered litigation (and resultant liabilities and losses) relating to the covered period, subject to certain limitations.limitations, and does not cover any fines or penalties incurred in the European Commission proceedings or any other matter. See Note 3—2—U.S. and Europe Retrospective Responsibility Plans and Note 20—17—Legal Matters to our consolidated financial statements.statements included in Item 8—Financial Statements and Supplementary Data of this report.
Impact if actual results differ from assumptions. Due to the inherent uncertainties of the legal and regulatory processes in the multiple jurisdictions in which we operate, our judgments may be materially different than the actual outcomes, which could have material adverse effects on our business, financial conditions and results of operations. See Note 20—17—Legal Mattersto our consolidated financial statements.statements included in Item 8—Financial Statements and Supplementary Data of this report.
Income Taxes
Critical estimates. In calculating our effective income tax rate, we make judgments regarding certain tax positions, including the timing and amount of deductions and allocations of income among various tax jurisdictions.
Assumptions and judgment. We have various tax filing positions with regard to the timing and amount of deductions and credits, the establishment of liabilities for uncertain tax positions and the allocation of income among various tax jurisdictions. We are also required to inventory, evaluate and measure all uncertain tax positions taken or to be taken on tax returns and to record liabilities for the amount of such positions that may not be sustained, or may only be partially sustained, upon examination by the relevant taxing authorities.
Impact if actual results differ from assumptions. Although we believe that our estimates and judgments are reasonable, actual results may differ from these estimates. Some or all of these judgments are subject to review by the taxing authorities. If one or more of the taxing authorities were to successfully challenge our right to realize some or all of the tax benefit we have recorded, and we were unable to realize this benefit, it could have a material adverse effect on our financial results and cash flows.
ITEM 7A.Quantitative and Qualitative Disclosures about Market Risk
Market risk is the potential economic loss arising from adverse changes in market factors. Our exposure to financial market risks results primarily from fluctuations in foreign currency exchange rates, interest rates and equity prices. Aggregate risk exposures are monitored on an ongoing basis.
Foreign Currency Exchange Rate Risk
We are exposed to adverse fluctuations in foreign currency exchange rates. Risksrisks from foreign currency exchange rate fluctuations that are primarily related to adverse changes in the functional currency value of revenues generated from foreign currency-denominated transactions and adverse changes in the functional currency value of payments in foreign currencies. We manage these risks by entering into foreign currency forward contracts that hedge exposures of the variability in the functional currency equivalent of anticipated non-functional currency denominated cash flows. Our foreign currency exchange rate risk management program reduces, but does not entirely eliminate, the impact of foreign currency exchange rate movements.
The aggregate notional amounts of our foreign currency forward contracts outstanding in our exchange rate risk management program, including contracts not designated for cash flow hedge accounting, were $2.7$3.7 billion and $1.2$3.1 billion at September 30, 20162018 and 2015,2017, respectively. The aggregate notional amount outstanding at September 30, 20162018 is fully consistent with our strategy and treasury policy aimed at reducing foreign exchange risk below a predetermined and approved threshold. However, actual results could materially differ from our forecast. The effect of a hypothetical 10% increase or decrease in the value of the functional currencies is estimated to create an additional fair value gain of approximately $160$280 million or loss of approximately $190$350 million, respectively, on our foreign currency forward contracts outstanding at September 30, 2016.2018. See Note 1—Summary of Significant Accounting Policies and Note 12—9—Derivative and Non-derivative Financial Instrumentsto our consolidated financial statements.statements included in Item 8—Financial Statements and Supplementary Data of this report.
On June 21, 2016, we acquired 100% of the share capital of Visa Europe. On the third anniversary of the Closing,closing of the Visa Europe transaction, we will pay an additional purchase consideration of €1€1.0 billion, plus 4.0% compoundcompounded annual interest. See Note 2—Acquisition of Visa Europe to our consolidated financial statements. As such, we are exposed to foreign currency exchange rate risk with respect to fluctuations of the U.S. dollar against the euro. A hypothetical 10% decline in the U.S. dollar against the euro, compared to the exchange rate at September 30, 2016,2018, would increase the deferred purchase consideration liability by $123$130 million, including interest.

We are further exposed to foreign currency exchange rate risk as the functional currency of Visa Europe is the euro. Translation from the euro to the U.S. dollar is performed for balance sheet accounts using exchange rates in effect at the balance sheet date and for revenue and expense accounts using an average exchange rate for the period. Resulting translation adjustments are reported as a component of accumulated other comprehensive income or loss on the consolidated balance sheets. A hypothetical 10% change in the euro against the U.S. dollar compared to the exchange rate at September 30, 2016, could2018, would result in a foreign currency translation adjustment of $1.9$2.0 billion. In the third quarter, we designatedWe designate a portion of our euro-denominated deferred consideration liability as a net investment hedge against a portion of the foreign exchange rate exposure of our net investment of $18.8 billion in Visa Europe.Europe as of September 30, 2018. Changes in the value of the deferred cash consideration liability, attributable to a change in exchange rates at the end of each reporting period, partially offset the foreign currency translation of the Company'sCompany’s net investment recorded in accumulated other comprehensive income in the Company'sCompany’s consolidated balance sheet.sheets. See Note 1—Summary of Significant Accounting Policies and Note 12—9—Derivative and Non-derivative Financial Instruments to our consolidated financial statements.statements included in Item 8—Financial Statements and Supplementary Data of this report.
We are also subject to foreign currency exchange risk in daily settlement activities. This risk arises from the timing of rate setting for settlement with clients relative to the timing of market trades for balancing currency positions. Risk in settlement activities is limited through daily operating procedures, including the utilization of Visa settlement systems and our interaction with foreign exchange trading counterparties.
Interest Rate Risk
Our investment portfolio assets are held in both fixed-rate and adjustable-rate securities. These assets are included in cash equivalents and short-term or long-term available-for-sale investments. Investments in fixed-rate instruments carry a degree of interest rate risk. The fair value of fixed-rate securities may be adversely impacted due to a rise in interest rates. Additionally, a falling-rate environment creates reinvestment risk because as securities mature, the proceeds are reinvested at a lower rate, generating less interest income. Historically, we have been able to hold investments until maturity. Neither our operating results or cash flows have been, nor are they expected to be, materially impacted by a sudden change in market interest rates.
The fair value balances of our fixed-rate investment securities at September 30, 20162018 and 20152017 were $5.1 billion and $4.4$6.4 billion, respectively. A hypothetical 100 basis point increase or decrease in interest rates would create an estimated change in fair value of approximately $49$31 million on our fixed-rate investment securities at September 30, 2016.2018. The fair value balances of our adjustable-rate debt securities were $2.2$3.5 billion and $1.7$1.8 billion at September 30, 20162018 and 2015,2017, respectively.
Pension Plan Risk
At September 30, 20162018 and 2015,2017, our U.S. defined benefit pension plan assets were $1.1$1.1 billion and $1.0 billion, respectively, at each year end, and projected benefit obligations were $1.1$0.8 billion and $1.0$0.9 billion,, respectively. A material adverse decline in the value of pension plan assets and/or in the discount rate for benefit obligations would result in a decrease in the funded status of the pension plan, an increase in pension cost and an increase in required funding. A hypothetical 10% decrease in the value of pension plan assets and a 1% decrease in the discount rate would result in an aggregate decrease of approximately $254$206 million in the funded status and an increase of approximately $40$35 million in pension cost.
At September 30, 2016,2018 and 2017, our non-U.S. defined benefit pension plan assets were $415 million$0.4 billion at each year end, and projected benefit obligations were $474 million.$0.5 billion and $0.4 billion, respectively. A material adverse decline in the value of pension plan assets and/or in the discount rate for benefit obligations would result in a decrease in the funded status of the pension plan, an increase in pension cost and an increase in required funding. A hypothetical 10% decrease in the value of pension plan assets and a 1% decrease in the discount rate would result in an aggregate decrease of approximately $127$148 million in the funded status and an increase of approximately $9$13 million in pension cost.
We will continue to monitor the performance of pension plan assets and market conditions as we evaluate the amount of our contribution to the pension plan for fiscal 2017,2019, if any, which would be made in September 2017.2019.

ITEM 8.Financial Statements and Supplementary Data
VISA INC.
INDEX TO CONSOLIDATED FINANCIAL STATEMENTS
 


Report of Independent Registered Public Accounting Firm
TheTo the Stockholders and Board of Directors and Stockholders
Visa Inc.:
Opinions on the Consolidated Financial Statements and Internal Control Over Financial Reporting
We have audited the accompanying consolidated balance sheets of Visa Inc. and subsidiaries (Visa Inc. or the Company) as of September 30, 20162018 and 2015, and2017, the related consolidated statements of operations, comprehensive income, changes in equity, and cash flows for each of the years in the three-year period ended September 30, 2016.2018 and the related notes. We also have audited Visa Inc.’s internal control over financial reporting as of September 30, 2016,2018, based on criteria established in Internal Control – Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO).
In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of Visa Inc. and subsidiaries as of September 30, 2018 and 2017, and the results of their operations and their cash flows for each of the years in the three-year period ended September 30, 2018, in conformity with U.S. generally accepted accounting principles. Also in our opinion, Visa Inc. maintained, in all material respects, effective internal control over financial reporting as of September 30, 2018, based on Internal Control – Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission.
Basis for Opinions
Visa Inc.’s management is responsible for these consolidated financial statements, for maintaining effective internal control over financial reporting, and for itstheir assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management’s Report on Internal Control over Financial Reporting. Our responsibility is to express an opinion on thesethe Company’s consolidated financial statements and an opinion on the Company’s internal control over financial reporting based on our audits. We are a public accounting firm registered with the Public Company Accounting Oversight Board (United States) (PCAOB) and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.
We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States).PCAOB. Those standards require that we plan and perform the audits to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, whether due to error or fraud, and whether effective internal control over financial reporting was maintained in all material respects.
Our audits of the consolidated financial statements included performing procedures to assess the risks of material misstatement of the consolidated financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence supportingregarding the amounts and disclosures in the consolidated financial statements, assessingstatements. Our audits also included evaluating the accounting principles used and significant estimates made by management, andas well as evaluating the overall presentation of the consolidated financial statement presentation.statements. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audits also included performing such other procedures as we considered necessary in the circumstances. We believe that our audits provide a reasonable basis for our opinions.

Report of Independent Registered Public Accounting Firm—(Continued)


Definition and Limitations of Internal Control Over Financial Reporting
A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.
In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of Visa Inc. and subsidiaries as of September 30, 2016 and 2015, and the results of their operations and their cash flows for each of the years in the three-year period ended September 30, 2016, in conformity with U.S. generally accepted accounting principles. Also in our opinion, Visa Inc. maintained, in all material respects, effective internal control over financial reporting as of September 30, 2016, based on criteria established in Internal Control – Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission.
Visa Inc. acquired Visa Europe during 2016, and management excluded from its assessment of the effectiveness of Visa Inc.’s internal control over financial reporting as of September 30, 2016, Visa Europe's internal control over financial reporting associated with 7% of total assets and 4% of net operating revenue included in the consolidated financial statements of Visa Inc. and subsidiaries as of and for the year ended September 30, 2016. Our audit of internal control over financial reporting of Visa Inc. also excluded an evaluation of the internal control over financial reporting of Visa Europe.

/s/ KPMG LLP
We have served as the Company’s auditor since 2007.
Santa Clara, California
November 15, 201616, 2018

VISA INC.
CONSOLIDATED BALANCE SHEETS
 September 30,
2016
 September 30,
2015
 (in millions, except par value data)
Assets   
Cash and cash equivalents$5,619
 $3,518
Restricted cash—U.S. litigation escrow (Note 3)1,027
 1,072
Investment securities (Note 4):   
Trading71
 66
Available-for-sale3,248
 2,431
Settlement receivable1,467
 408
Accounts receivable1,041
 847
Customer collateral (Note 11)1,001
 1,023
Current portion of client incentives284
 303
Prepaid expenses and other current assets (Note 5)555
 353
Total current assets14,313
 10,021
Investment securities, available-for-sale (Note 4)3,931
 3,384
Client incentives448
 110
Property, equipment and technology, net (Note 6)2,150
 1,888
Other assets (Note 5)893
 778
Intangible assets, net (Note 7)27,234
 11,361
Goodwill15,066
 11,825
Total assets$64,035
 $39,367
Liabilities   
Accounts payable$203
 $127
Settlement payable2,084
 780
Customer collateral (Note 11)1,001
 1,023
Accrued compensation and benefits673
 503
Client incentives1,976
 1,049
Accrued liabilities (Note 8)1,128
 849
Accrued litigation (Note 20)981
 1,024
Total current liabilities8,046
 5,355
Long-term debt (Note 9)15,882
 
Deferred tax liabilities (Note 19)4,808
 3,273
Deferred purchase consideration (Note 2)1,225
 
Other liabilities (Note 8)1,162
 897
Total liabilities31,123
 9,525
Commitments and contingencies (Note 17)
 

 September 30,
2018
 September 30,
2017
 (in millions, except par value data)
Assets   
Cash and cash equivalents$8,162
 $9,874
Restricted cash—U.S. litigation escrow (Note 2)1,491
 1,031
Investment securities (Note 3):   
Trading98
 82
Available-for-sale3,449
 3,482
Settlement receivable1,582
 1,422
Accounts receivable1,208
 1,132
Customer collateral (Note 8)1,324
 1,106
Current portion of client incentives340
 344
Prepaid expenses and other current assets562
 550
Total current assets18,216
 19,023
Investment securities, available-for-sale (Note 3)4,082
 1,926
Client incentives538
 591
Property, equipment and technology, net (Note 4)2,472
 2,253
Goodwill (Note 5)15,194
 15,110
Intangible assets, net (Note 5)27,558
 27,848
Other assets1,165
 1,226
Total assets$69,225
 $67,977
Liabilities   
Accounts payable$183
 $179
Settlement payable2,168
 2,003
Customer collateral (Note 8)1,325
 1,106
Accrued compensation and benefits901
 757
Client incentives2,834
 2,089
Accrued liabilities1,160
 1,129
Deferred purchase consideration1,300
 
Current maturities of long-term debt (Note 6)
 1,749
Accrued litigation (Note 17)1,434
 982
Total current liabilities11,305
 9,994
Long-term debt (Note 6)16,630
 16,618
Deferred tax liabilities (Note 16)4,618
 5,980
Deferred purchase consideration
 1,304
Other liabilities2,666
 1,321
Total liabilities35,219
 35,217
Commitments and contingencies (Note 14)   
Equity   
Preferred stock, $0.0001 par value, 25 shares authorized and 5 shares issued and outstanding as follows:   
Series A convertible participating preferred stock, none issued (the “class A equivalent preferred stock”) (Note 11)
 
Series B convertible participating preferred stock, 2 shares issued and outstanding at September 30, 2018 and 2017 (the “UK&I preferred stock”) (Note 11)2,291
 2,326
Series C convertible participating preferred stock, 3 shares issued and outstanding at September 30, 2018 and 2017 (the “Europe preferred stock”) (Note 11)3,179
 3,200
Class A common stock, $0.0001 par value, 2,001,622 shares authorized, 1,768 and 1,818 shares issued and outstanding at September 30, 2018 and 2017, respectively (Note 11)
 
Class B common stock, $0.0001 par value, 622 shares authorized, 245 shares issued and outstanding at September 30, 2018 and 2017, respectively (Note 11)
 
Class C common stock, $0.0001 par value, 1,097 shares authorized, 12 and 13 shares issued and outstanding at September 30, 2018 and 2017, respectively (Note 11)
 
Right to recover for covered losses (Note 2)(7) (52)
Additional paid-in capital16,678
 16,900
Accumulated income11,318
 9,508
Accumulated other comprehensive income (loss), net:   
Investment securities, available-for-sale(17) 73
Defined benefit pension and other postretirement plans(61) (76)
Derivative instruments classified as cash flow hedges60
 (36)
Foreign currency translation adjustments565
 917
Total accumulated other comprehensive income (loss), net547
 878
Total equity34,006
 32,760
Total liabilities and equity$69,225
 $67,977

See accompanying notes, which are an integral part of these consolidated financial statements.

52


VISA INC.
CONSOLIDATED BALANCE SHEETS—(Continued)
 September 30,
2016
 September 30,
2015
 (in millions, except par value data)
Equity   
Preferred stock, $0.0001 par value, 25 shares authorized and 5 issued and outstanding as follows:   
Series A convertible participating preferred stock, none issued (Note 2 and Note 14)$
 $
Series B convertible participating preferred stock, 2 shares issued and outstanding at September 30, 2016 (Note 2 and Note 14)2,516
 
Series C convertible participating preferred stock, 3 shares issued and outstanding at September 30, 2016 (Note 2 and Note 14)3,201
 
Class A common stock, $0.0001 par value, 2,001,622 shares authorized, 1,871 and 1,950 shares issued and outstanding at September 30, 2016 and 2015, respectively (Note 14)
 
Class B common stock, $0.0001 par value, 622 shares authorized, 245 shares issued and outstanding at September 30, 2016 and 2015 (Note 14)
 
Class C common stock, $0.0001 par value, 1,097 shares authorized, 17 and 20 shares issued and outstanding at September 30, 2016 and 2015, respectively (Note 14)
 
Treasury stock (Note 2 and Note 14)(170) 
Right to recover for covered losses (Note 3)(34) 
Additional paid-in capital17,395
 18,073
Accumulated income10,462
 11,843
Accumulated other comprehensive loss, net:   
Investment securities, available-for-sale36
 5
Defined benefit pension and other postretirement plans(225) (161)
Derivative instruments classified as cash flow hedges(50) 83
Foreign currency translation adjustments(219) (1)
Total accumulated other comprehensive loss, net(458) (74)
Total equity32,912
 29,842
Total liabilities and equity$64,035
 $39,367

See accompanying notes, which are an integral part of these consolidated financial statements.

5356


VISA INC.
CONSOLIDATED STATEMENTS OF OPERATIONS
 
For the Years Ended
September 30,
For the Years Ended
September 30,
2016 (1)
 2015 20142018 2017 
2016 (1)
(in millions, except per share data)(in millions, except per share data)
Operating Revenues          
Service revenues$6,747
 $6,302
 $5,797
$8,918
 $7,975
 $6,747
Data processing revenues6,272
 5,552
 5,167
9,027
 7,786
 6,272
International transaction revenues4,649
 4,064
 3,560
7,211
 6,321
 4,649
Other revenues823
 823
 770
944
 841
 823
Client incentives(3,409) (2,861) (2,592)(5,491) (4,565) (3,409)
Net operating revenues15,082
 13,880
 12,702
20,609
 18,358
 15,082
     
Operating Expenses          
Personnel2,226
 2,079
 1,875
3,170
 2,628
 2,226
Marketing869
 872
 900
988
 922
 869
Network and processing538
 474
 507
686
 620
 538
Professional fees389
 336
 328
446
 409
 389
Depreciation and amortization502
 494
 435
613
 556
 502
General and administrative796
 547
 507
1,145
 1,060
 796
Litigation provision (Note 20)2
 14
 453
Visa Europe Framework Agreement loss (Note 2)1,877
 
 
Litigation provision (Note 17)607
 19
 2
Visa Europe Framework Agreement loss
 
 1,877
Total operating expenses7,199
 4,816
 5,005
7,655
 6,214
 7,199
Operating income7,883
 9,064
 7,697
12,954
 12,144
 7,883
     
Non-operating Income (Expense)          
Interest expense(427) (3) (8)(612) (563) (427)
Other (Note 4 and Note 12)556
 (66) 35
Non-operating income (expense)129
 (69) 27
Other464
 113
 556
Total non-operating income (expense)(148) (450) 129
Income before income taxes8,012
 8,995
 7,724
12,806
 11,694
 8,012
Income tax provision (Note 19)2,021
 2,667
 2,286
Income tax provision (Note 16)2,505
 4,995
 2,021
Net income$5,991
 $6,328
 $5,438
$10,301
 $6,699
 $5,991
     
Basic earnings per share (Note 12)     
Class A common stock$4.43
 $2.80
 $2.49
Class B common stock$7.28
 $4.62
 $4.10
Class C common stock$17.72
 $11.21
 $9.94
     
Basic weighted-average shares outstanding (Note 12)     
Class A common stock1,792
 1,845
 1,906
Class B common stock245
 245
 245
Class C common stock12
 14
 19
     
Diluted earnings per share (Note 12)     
Class A common stock$4.42
 $2.80
 $2.48
Class B common stock$7.27
 $4.61
 $4.09
Class C common stock$17.69
 $11.19
 $9.93
     
Diluted weighted-average shares outstanding (Note 12)     
Class A common stock2,329
 2,395
 2,414
Class B common stock245
 245
 245
Class C common stock12
 14
 19
(1) 
The Company did not include Visa Europe'sEurope’s financial results in the Company'sCompany’s consolidated statements of operations from the acquisition date, June 21, 2016, through June 30, 2016 as the impact was immaterial. The Company'sCompany’s consolidated statement of operations for the year ended September 30, 2016 includes Visa Europe'sEurope’s financial results for the three months ended September 30, 2016. See Note 2—Acquisition of Visa Europe.

See accompanying notes, which are an integral part of these consolidated financial statements.

54

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VISA INC.
CONSOLIDATED STATEMENTS OF OPERATIONS—(Continued)
 
For the Years Ended
September 30,
 
2016 (1)
 2015 2014
 (in millions, except per share data)
Basic earnings per share (Note 15)     
Class A common stock$2.49
 $2.58
 $2.16
Class B common stock$4.10
 $4.26
 $3.63
Class C common stock$9.94
 $10.33
 $8.65
Basic weighted-average shares outstanding (Note 15)     
Class A common stock1,906
 1,954
 1,993
Class B common stock245
 245
 245
Class C common stock19
 22
 26
Diluted earnings per share (Note 15)     
Class A common stock$2.48
 $2.58
 $2.16
Class B common stock$4.09
 $4.25
 $3.62
Class C common stock$9.93
 $10.30
 $8.62
Diluted weighted-average shares outstanding (Note 15)     
Class A common stock2,414
 2,457
 2,523
Class B common stock245
 245
 245
Class C common stock19
 22
 26
(1)
The Company did not include Visa Europe's financial results in the Company's consolidated statements of operations from the acquisition date, June 21, 2016, through June 30, 2016 as the impact was immaterial. The Company's consolidated statement of operations for the year ended September 30, 2016 includes Visa Europe's financial results for the three months ended September 30, 2016. See Note 2—Acquisition of Visa Europe.



See accompanying notes, which are an integral part of these consolidated financial statements.

5557

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VISA INC.
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
 
For the Years Ended
September 30,
For the Years Ended
September 30,
2016 2015 20142018 2017 2016
(in millions)(in millions)
Net income$5,991
 $6,328
 $5,438
$10,301
 $6,699
 $5,991
Other comprehensive (loss) income, net of tax:     
Other comprehensive income (loss), net of tax:     
Investment securities, available-for-sale:          
Net unrealized gain (loss)51
 (21) (44)
Net unrealized gain94
 60
 51
Income tax effect(18) 8
 17
(19) (24) (18)
Reclassification adjustment for net gain realized in net income(3) (21) (1)
Reclassification adjustment for net (gain) loss realized in net income(215) 1
 (3)
Income tax effect1
 8
 
50
 
 1
Defined benefit pension and other postretirement plans:  

 

  

 

Net unrealized actuarial gain (loss) and prior service credit(106) (122) (27)16
 183
 (106)
Income tax effect36
 45
 8
(5) (54) 36
Amortization of actuarial loss (gain) and prior service credit realized in net income10
 (1) (8)
Reclassification adjustment for net loss realized in net income5
 32
 10
Income tax effect(4) 1
 3
(1) (12) (4)
Derivative instruments classified as cash flow hedges:          
Net unrealized (loss) gain(74) 172
 65
Net unrealized gain (loss)90
 (22) (74)
Income tax effect9
 (51) (13)(24) 15
 9
Reclassification adjustment for net gain realized in net income(103) (102) (46)
Reclassification adjustment for net loss (gain) realized in net income32
 33
 (103)
Income tax effect35
 26
 9
(2) (12) 35
Foreign currency translation adjustments(218) 1
 (1)(352) 1,136
 (218)
Other comprehensive loss, net of tax(384) (57) (38)
Other comprehensive income (loss), net of tax(331) 1,336
 (384)
Comprehensive income$5,607
 $6,271
 $5,400
$9,970
 $8,035
 $5,607


See accompanying notes, which are an integral part of these consolidated financial statements.

5658

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VISA INC.
CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY
 Common Stock 
Additional
Paid-In Capital
 
Accumulated
Income
 
Accumulated
Other
Comprehensive
 Income (Loss)
 
Total
Equity
 Class A Class B Class C    
 (in millions, except per share data)
Balance as of September 30, 20132,031
 245
 27
 $18,875
 $7,974
 $21
 $26,870
Net income        5,438
   5,438
Other comprehensive loss, net of tax          (38) (38)
Comprehensive income            5,400
Conversion of class C common stock upon sale into public market19
   (5)       
Issuance and vesting of restricted stock and performance-based shares4
           
Share-based compensation, net of forfeitures (Note 16)(1)
(1) 
    172
     172
Restricted stock and performance-based shares settled in cash for taxes(1)     (86)     (86)
Excess tax benefit for share-based compensation      90
     90
Cash proceeds from issuance of common stock under employee equity plans5
     91
     91
Cash dividends declared and paid, at a quarterly amount of $0.10 per as-converted share        (1,006)   (1,006)
Repurchase of class A common stock(79)     (843) (3,275)   (4,118)
Balance as of September 30, 20141,978
 245
 22
 $18,299
 $9,131
 $(17) $27,413
(1)
Decrease in Class A common stock related to forfeitures of restricted stock awards.


See accompanying notes, which are an integral part of these consolidated financial statements.

57

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VISA INC.
CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY—(Continued)
 Common Stock 
Additional
Paid-In Capital
 
Accumulated
Income
 Accumulated
Other
Comprehensive
Loss
 
Total
Equity
 Class A Class B Class C    
 (in millions, except per share data)
Balance as of September 30, 20141,978
 245
 22
 $18,299
 $9,131
 $(17) $27,413
Net income        6,328
   6,328
Other comprehensive loss, net of tax          (57) (57)
Comprehensive income            6,271
Conversion of class C common stock upon sale into public market11
   (2)       
Issuance and vesting of restricted stock and performance-based shares4
           
Share-based compensation, net of forfeitures (Note 16)(1)
(1) 
    187
     187
Restricted stock and performance-based shares settled in cash for taxes(1)     (108)     (108)
Excess tax benefit for share-based compensation      84
     84
Cash proceeds from issuance of common stock under employee equity plans3
     82
     82
Cash dividends declared and paid, at a quarterly amount of $0.12 per as-converted share        (1,177)   (1,177)
Repurchase of class A common stock (Note 14)(44)     (471) (2,439)   (2,910)
Balance as of September 30, 20151,950
 245
 20
 $18,073
 $11,843
 $(74) $29,842
(1)
Decrease in Class A common stock related to forfeitures of restricted stock awards.






See accompanying notes, which are an integral part of these consolidated financial statements.

58

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VISA INC.
CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY—(Continued)
Preferred Stock(1)
 Common Stock Preferred Stock Treasury Stock Right to Recover for Covered Losses 
Additional
Paid-In Capital
 
Accumulated
Income
 Accumulated
Other
Comprehensive
Loss
 
Total
Equity
Preferred Stock(1)
 Common Stock Preferred Stock Treasury Stock Right to Recover for Covered Losses 
Additional
Paid-In Capital
 
Accumulated
Income
 Accumulated
Other
Comprehensive
Loss
 
Total
Equity
Series B Series C Class A Class B Class C Series B Series C Class A Class B Class C 
(in millions, except per share data)(in millions, except per share data)
Balance as of September 30, 2015
 
 1,950
 245
 20
 $
 $
 $
 $18,073
 $11,843
 $(74) $29,842

 
 1,950
 245
 20
 $
 $
 $
 $18,073
 $11,843
 $(74) $29,842
Net income                  5,991
   5,991
                  5,991
   5,991
Other comprehensive loss, net of tax                    (384) (384)
Other comprehensive income, net of tax                     (384) (384)
Comprehensive income                      5,607
                      5,607
Issuance of preferred stock (Note 2 and Note 14)2
 3
       5,717
           5,717
VE territory covered losses incurred (Note 3)              (34)       (34)
Class C common stock held by Visa Europe, a wholly-owned subsidiary of Visa Inc. (Note 2 and Note 14)        (1)   (170)         (170)
Conversion of class C common stock upon sale into public market    8
   (2)             
Issuance of preferred stock (Note 11)2
 3
       5,717
           5,717
VE territory covered losses incurred (Note 2)              (34)       (34)
Class C common stock held by Visa Europe, a wholly-owned subsidiary of Visa Inc. (Note 11)        (1)   (170)         (170)
Conversion of class C common stock upon sales into public market     8
   (2)             
Issuance and vesting of restricted stock and performance-based shares    2
                 
    2
                 
Share-based compensation, net of forfeitures (Note 16)    
(2) 
          221
     221
Share-based compensation, net of forfeitures (Note 13)    
(2) 
          221
     221
Restricted stock and performance-based shares settled in cash for taxes    (1)           (92)     (92)    (1)           (92)     (92)
Excess tax benefit for share-based compensation                63
     63
                63
     63
Cash proceeds from issuance of common stock under employee equity plans    3
           95
     95
    3
           95
     95
Cash dividends declared and paid, at a quarterly amount of $0.14 per as-converted share (Note 14)                  (1,350)   (1,350)
Repurchase of class A common stock (Note 14)    (91)           (965) (6,022)   (6,987)
Cash dividends declared and paid, at a quarterly amount of $0.14 per as-converted share (Note 11)                  (1,350)   (1,350)
Repurchase of class A common stock (Note 11)    (91)           (965) (6,022)   (6,987)
Balance as of September 30, 20162
 3
 1,871
 245
 17
 $5,717
 $(170) $(34) $17,395
 $10,462
 $(458) $32,912
2
 3
 1,871
 245
 17
 $5,717
 $(170) $(34) $17,395
 $10,462
 $(458) $32,912
(1) 
Series B and C preferred stock are alternatively referred to as U.K.UK&I and Europe preferred stock, respectively.
(2) 
Decrease in Class A common stock related to forfeitures of restricted stock awards is less than 1one million shares.

See accompanying notes, which are an integral part of these consolidated financial statements.

59

Table of Contents

VISA INC.
CONSOLIDATED STATEMENTS OF CASH FLOWSCHANGES IN EQUITY—(Continued)
 
For the Years Ended
September 30,
 2016 2015 2014
 (in millions)
Operating Activities     
Net income $5,991
 $6,328
 $5,438
Adjustments to reconcile net income to net cash provided by operating activities:     
Client incentives 3,409
 2,861
 2,592
Fair value adjustment for the Visa Europe put option(255) 110
 
Share-based compensation221
 187
 172
Excess tax benefit for share-based compensation(63) (84) (90)
Depreciation and amortization of property, equipment, technology and intangible assets502
 494
 435
Deferred income taxes(764) 195
 (580)
Right to recover for covered losses recorded in equity(9) 
 
Litigation provision (Note 20)4
 14
 453
Other64
 24
 37
Change in operating assets and liabilities:     
Settlement receivable391
 378
 13
Accounts receivable(65) (19) (53)
Client incentives (3,508) (2,970) (2,395)
Other assets(315) (41) (379)
Accounts payable43
 (13) (56)
Settlement payable(302) (552) 107
Accrued and other liabilities277
 118
 513
Accrued litigation (Note 20)(47) (446) 998
Net cash provided by operating activities5,574
 6,584
 7,205
Investing Activities     
Purchases of property, equipment, technology and intangible assets (523) (414) (553)
Proceeds from sales of property, equipment and technology
 10
 
Investment securities, available-for-sale:     
Purchases(28,004) (2,850) (2,572)
Proceeds from maturities and sales26,697
 1,925
 2,342
Acquisitions, net of $2.8 billion cash received from Visa Europe (Note 2)(9,082) (93) (149)
Purchases of / contributions to other investments(10) (25) (9)
Proceeds / distributions from other investments6
 12
 
Net cash used in investing activities(10,916) (1,435) (941)
 
Preferred Stock(1)
 Common Stock Preferred Stock Treasury Stock Right to Recover for Covered Losses 
Additional
Paid-In Capital
 
Accumulated
Income
 Accumulated
Other
Comprehensive
Income (Loss)
 Total
Equity
 Series B Series C Class A Class B Class C 
 (in millions, except per share data)
Balance as of September 30, 20162
 3
 1,871
 245
 17
 $5,717
 $(170) $(34) $17,395
 $10,462
 $(458) $32,912
Net income                   6,699
   6,699
Other comprehensive income, net of tax                     1,336
 1,336
Comprehensive income                       8,035
VE territory covered losses incurred (Note 2)              (209)       (209)
Recovery through conversion rate adjustment (Note 2 and Note 11)          (191)   191
       
Charitable contribution of Visa Inc. shares (Note 11 and Note 16)    2
       170
   
     170
Treasury stock appreciation, net of tax                 14
     14
Conversion of class C common stock upon sales into public market     17
   (4)             
Issuance and vesting of restricted stock and performance-based shares     2
                 
Share-based compensation, net of forfeitures (Note 13)    
(2) 
          235
     235
Restricted stock and performance-based shares settled in cash for taxes     (1)           (76)     (76)
Cash proceeds from issuance of common stock under employee equity plans     4
           149
     149
Cash dividends declared and paid, at a quarterly amount of $0.165 per as-converted share (Note 11)                
 (1,579)   (1,579)
Repurchase of class A common stock (Note 11)    (77)           (817) (6,074)   (6,891)
Balance as of September 30, 20172
 3
 1,818
 245
 13
 $5,526
 $
 $(52) $16,900
 $9,508
 $878
 $32,760
(1)
Series B and C preferred stock are alternatively referred to as UK&I and Europe preferred stock, respectively.
(2)
Decrease in Class A common stock related to forfeitures of restricted stock awards is less than one million shares.

See accompanying notes, which are an integral part of these consolidated financial statements.

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Table of Contents

VISA INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS—CHANGES IN EQUITY—(Continued)
 
For the Years Ended
September 30,
 2016 2015 2014
 (in millions)
Financing Activities     
Repurchase of class A common stock (Note 14)$(6,987) $(2,910) $(4,118)
Treasury stock—class C common stock (Note 2)(170) 
 
Dividends paid (Note 14)(1,350) (1,177) (1,006)
Proceeds from issuance of senior notes (Note 9)15,971
 
 
Debt issuance costs (Note 9)(98) 
 
Deposit into U.S. litigation escrow account—U.S. retrospective responsibility plan (Note 3 and Note 20)
 
 (450)
Payments from (return to) U.S. litigation escrow account—U.S. retrospective responsibility plan (Note 3 and Note 20)45
 426
 (999)
Cash proceeds from issuance of common stock under employee equity plans95
 82
 91
Restricted stock and performance-based shares settled in cash for taxes(92) (108) (86)
Excess tax benefit for share-based compensation63
 84
 90
Net cash provided by (used in) financing activities7,477
 (3,603) (6,478)
Effect of exchange rate changes on cash and cash equivalents(34) 1
 (1)
Increase (decrease) in cash and cash equivalents 2,101
 1,547
 (215)
Cash and cash equivalents at beginning of year3,518
 1,971
 2,186
Cash and cash equivalents at end of year$5,619
 $3,518
 $1,971
Supplemental Disclosure     
Series B and C convertible participating preferred stock issued in Visa Europe acquisition (Note 2)$5,717
 $
 $
Deferred purchase consideration recorded for Visa Europe acquisition (Note 2)$1,236
 $
 $
Income taxes paid, net of refunds $2,842
 $2,486
 $2,656
Interest payments on debt$244
 $
 $
Accruals related to purchases of property, equipment, technology and intangible assets$42
 $81
 $62
Right to recover for covered losses related to Visa Europe acquisition (Note 2)$34
 $
 $
 
Preferred Stock(1)
 Common Stock Preferred Stock Right to Recover for Covered Losses 
Additional
Paid-In Capital
 
Accumulated
Income
 Accumulated
Other
Comprehensive
Income
 Total
Equity
 Series B Series C Class A Class B Class C 
 (in millions, except per share data)
Balance as of September 30, 20172
 3
 1,818
 245
 13
 $5,526
 $(52) $16,900
 $9,508
 $878
 $32,760
Net income                 10,301
   10,301
Other comprehensive income, net of tax                   (331) (331)
Comprehensive income                     9,970
VE territory covered losses incurred (Note 2)            (11)       (11)
Recovery through conversion rate adjustment (Note 2 and Note 11)          (56) 56
       
Conversion of class C common stock upon sales into public market     4
   (1)           
Issuance and vesting of restricted stock and performance-based shares     2
               
Share-based compensation, net of forfeitures (Note 13)    
(2) 
        327
     327
Restricted stock and performance-based shares settled in cash for taxes     (1)         (94)     (94)
Cash proceeds from issuance of common stock under employee equity plans     3
         164
     164
Cash dividends declared and paid, at a quarterly amount of $0.195 per as-converted share in the first quarter and $0.210 per as-converted share for the rest of the fiscal year (Note 11)                (1,918)   (1,918)
Repurchase of class A common stock (Note 11)    (58)         (619) (6,573)   (7,192)
Balance as of September 30, 20182
 3
 1,768
 245
 12
 5,470
 (7) 16,678
 11,318
 547
 $34,006
(1)
Series B and C preferred stock are alternatively referred to as UK&I and Europe preferred stock, respectively.
(2)
Decrease in Class A common stock related to forfeitures of restricted stock awards is less than one million shares.


See accompanying notes, which are an integral part of these consolidated financial statements.

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VISA INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS
 For the Years Ended
September 30,
 2018 2017 2016
 (in millions)
Operating Activities     
Net income $10,301
 $6,699
 $5,991
Adjustments to reconcile net income to net cash provided by operating activities:     
Client incentives 5,491
 4,565
 3,409
Fair value adjustment for the Visa Europe put option
 
 (255)
Share-based compensation (Note 13)327
 235
 221
Excess tax benefit for share-based compensation
 
 (63)
Depreciation and amortization of property, equipment, technology and intangible assets613
 556
 502
Deferred income taxes(1,277) 1,700
 (764)
Right to recover for covered losses recorded in equity (Note 2)(11) (209) (9)
Charitable contribution of Visa Inc. shares (Note 11 and Note 16)
 192
 
Other(74) 50
 64
Change in operating assets and liabilities:     
Settlement receivable(223) 94
 391
Accounts receivable(70) (54) (65)
Client incentives (4,682) (4,628) (3,508)
Other assets(160) (252) (315)
Accounts payable3
 (30) 43
Settlement payable262
 (176) (302)
Accrued and other liabilities1,761
 465
 277
Accrued litigation (Note 17)452
 1
 (43)
Net cash provided by operating activities12,713
 9,208
 5,574
Investing Activities     
Purchases of property, equipment, technology and intangible assets (718) (707) (523)
Proceeds from sales of property, equipment and technology14
 12
 
Investment securities, available-for-sale:     
Purchases(5,772) (3,238) (10,426)
Proceeds from maturities and sales3,636
 5,012
 9,119
Acquisitions, net of cash received(196) (302) (9,082)
Purchases of / contributions to other investments(50) (46) (10)
Proceeds / distributions from other investments2
 4
 6
Net cash (used in) provided by investing activities(3,084) 735
 (10,916)
Financing Activities     
Repurchase of class A common stock (Note 11)(7,192) (6,891) (6,987)
Repayments of long-term debt (Note 6)(1,750) 
 
Treasury stock—class C common stock (Note 11)
 
 (170)
Dividends paid (Note 11)(1,918) (1,579) (1,350)
Proceeds from issuance of senior notes (Note 6)
 2,488
 15,971
Debt issuance costs (Note 6)
 (15) (98)
Deposit into U.S. litigation escrow account—U.S. retrospective responsibility plan (Note 2 and Note 17)(600) 
 
Payments from U.S. litigation escrow account—U.S. retrospective responsibility plan (Note 2 and Note 17)150
 
 45
Cash proceeds from issuance of common stock under employee equity plans164
 149
 95
Restricted stock and performance-based shares settled in cash for taxes(94) (76) (92)
Excess tax benefit for share-based compensation
 
 63
Net cash (used in) provided by financing activities(11,240) (5,924) 7,477
Effect of exchange rate changes on cash and cash equivalents(101) 236
 (34)
(Decrease) increase in cash and cash equivalents (1,712) 4,255
 2,101
Cash and cash equivalents at beginning of year9,874
 5,619
 3,518
Cash and cash equivalents at end of year$8,162
 $9,874
 $5,619
Supplemental Disclosure     
Series B and C convertible participating preferred stock issued in Visa Europe acquisition (Note 2)$
 $
 $5,717
Deferred purchase consideration recorded for Visa Europe acquisition (Note 14)$
 $
 $1,236
Income taxes paid, net of refunds $2,285
 $3,038
 $2,842
Interest payments on debt$545
 $489
 $244
Charitable contribution of available-for-sale investment securities to Visa Foundation$195
 $
 $
Accruals related to purchases of property, equipment, technology and intangible assets$77
 $50
 $42

See accompanying notes, which are an integral part of these consolidated financial statements.

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VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
September 30, 20162018
Note 1—Summary of Significant Accounting Policies
Organization. In a series of transactions from October 1 to October 3, 2007, Visa Inc. (Visa(“Visa” or the Company) undertook a reorganization in which Visa U.S.A. Inc. (Visa U.S.A.“Company”), Visa International Service Association (Visa International), Visa Canada Corporation (Visa Canada) and Inovant LLC (Inovant) became direct or indirect subsidiaries of Visa and established the U.S. retrospective responsibility plan (the October 2007 reorganization or reorganization). See Note 3—U.S. and Europe Retrospective Responsibility Plans. The reorganization was reflected as a single transaction on October 1, 2007 using the purchase method of accounting with Visa U.S.A. as the accounting acquirer. Visa Europe Limited (Visa Europe) did not become a subsidiary of Visa Inc., but rather remained owned and governed by its European member financial institutions. On June 21, 2016, the Company acquired 100% of the share capital of Visa Europe. The Company's consolidated statements of operations do not reflect the financial results of Visa Europe for the 10 days from the acquisition date through June 30, 2016 as the impact was immaterial. See Note 2—Acquisition of Visa Europe.
Visa is a global payments technology company that connects consumers, merchants, financial institutions, businesses, strategic partnersenables fast, secure and governments inreliable electronic payments across more than 200 countries and territories to fast, secure and reliable electronic payments.territories. Visa and its wholly-owned consolidated subsidiaries, including Visa U.S.A. Inc. (“Visa U.S.A.”), Visa International Service Association (“Visa International”), Visa Worldwide Pte. Limited, (VWPL), Visa Europe Limited (Visa Europe)(“Visa Europe”), Visa Canada InovantCorporation (“Visa Canada”), Visa Technology & Operations LLC and CyberSource Corporation, (CyberSource), operate one of the world'sworld’s largest retail electronic payments network — VisaNet — which facilitates authorization, clearing and settlement of payment transactions and enables usthe Company to provide ourits financial institution and merchant clients a wide range of products, platforms and value-added services. VisaNet also offers fraud protection for account holders and assured payment for merchants. Visa is not a bank and does not issue cards, extend credit or set rates and fees for account holders on Visa products. In most cases, account holder and merchant relationships belong to, and are managed by, Visa'sVisa’s financial institution clients.
Consolidation and basis of presentation. The consolidated financial statements include the accounts of Visa and its consolidated entities and are presented in accordance with accounting principles generally accepted in the United States of America (“U.S. GAAP”). The Company consolidates its majority-owned and controlled entities, including variable interest entities (“VIEs”) for which the Company is the primary beneficiary. The Company'sCompany’s investments in VIEs have not been material to its consolidated financial statements as of and for the periods presented. All significant intercompany accounts and transactions are eliminated in consolidation.
On March 18, 2015, the Company completed a four-for-one split of its class A common stock effected in the form of a stock dividend. All per share amounts and number of shares outstanding in the consolidated financial statements and accompanying notes are presented on a post-split basis. See Note 14—Stockholders' Equity.
The Company'sCompany’s activities are interrelated, and each activity is dependent upon and supportive of the other. All significant operating decisions are based on analysis of Visa as a single global business. Accordingly, the Company has one reportable segment, Payment Services.
Use of estimates. The preparation of consolidated financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions about future events. These estimates and assumptions affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the consolidated financial statements and reported amounts of revenues and expenses during the reporting period. Future actual results could differ materially from these estimates. The use of estimates in specific accounting policies is described further below as appropriate.
Cash and cash equivalents. Cash and cash equivalents include cash and certain highly liquid investments with original maturities of 90 days or less from the date of purchase. Cash equivalents are primarily recorded at cost, which approximates fair value due to their generally short maturities.
Restricted cash—U.S. litigation escrow. The Company maintains an escrow account from which monetary liabilities from settlements of, or judgments in, the U.S. covered litigation are paid. See Note 3—2—U.S. and Europe Retrospective Responsibility Plans and Note 20—17—Legal Matters for a discussion of the U.S. covered litigation. The escrow funds are held in money market investments, together with the interest earned, less applicable taxes

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VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2016

payable, and classified as restricted cash on the consolidated balance sheets. Interest earned on escrow funds is included in non-operating income on the consolidated statements of operations.
Investments and fair value. The Company measures certain assets and liabilities at fair value. Fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. Fair value measurements are reported under a three-level valuation hierarchy. See Note 4—3—Fair Value Measurements and Investments.Investments. The classification of the Company’s financial assets and liabilities within the hierarchy is as follows:
Level 1—Inputs to the valuation methodology are unadjusted quoted prices in active markets for identical assets or liabilities. The Company’s Level 1 assets include money market funds, publicly-traded equity securities and U.S. Treasury securities.

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VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2018

Level 2—Inputs to the valuation methodology can include: (1) quoted prices in active markets for similar (not identical) assets or liabilities; (2) quoted prices for identical or similar assets in non-active markets; (3) inputs other than quoted prices that are observable for the asset or liability; or (4) inputs that are derived principally from or corroborated by observable market data. The Company'sCompany’s Level 2 assets and liabilities include commercial paper, U.S. government-sponsored debt securities, corporate debt securities and foreign exchange derivative instruments.
Level 3—Inputs to the valuation methodology are unobservable and cannot be corroborated by observable market data. The Company'sCompany’s Level 3 assets include non-marketable equity investments and liabilities included auction rate securities andinvestments accounted for under the Visa Europe put option at September 30, 2015.equity method.
Trading investment securities include mutual fund equity security investments related to various employee compensation and benefit plans. Trading activity in these investments is at the direction of the Company'sCompany’s employees. These investments are held in a trust and are not available for the Company'sCompany’s operational or liquidity needs. Interest and dividend income and changes in fair value are recorded in non-operating income, and offset in personnel expense on the consolidated statements of operations.
Available-for-sale investment securities include investments in debt and equity securities. These securities are recorded at cost at the time of purchase and are carried at fair value. The Company considers these securities to be available-for-sale to meet working capital and liquidity needs. Investments with original maturities of greater than 90 days and stated maturities of less than one year from the balance sheet date, or investments that the Company intends to sell within one year, are classified as current assets, while all other securities are classified as non-current assets. These investments are generally available to meet short-term liquidity needs. Unrealized gains and losses are reported in accumulated other comprehensive income or loss on the consolidated balance sheets until realized. The specific identification method is used to calculate realized gain or loss on the sale of marketable securities, which is recorded in non-operating income on the consolidated statements of operations. Dividend and interest income are recognized when earned and are included in non-operating income on the consolidated statements of operations.
The Company evaluates its debt and equity securities for other-than-temporary impairment, or OTTI, on an ongoing basis. When there has been a decline in fair value of a debt or equity security below the amortized cost basis, the Company recognizes OTTI if: (1) it has the intent to sell the security; (2) it is more likely than not that it will be required to sell the security before recovery of the amortized cost basis; or (3) it does not expect to recover the entire amortized cost basis of the security.
The Company applies the equity method of accounting for investments in other entities when it holds between 20% and 50% ownership in the entity or when it exercises significant influence. Under the equity method, the Company’s share of each entity’s profit or loss is reflected in non-operating income on the consolidated statements of operations. The equity method of accounting is also used for flow-through entities such as limited partnerships and limited liability companies when the investment ownership percentage is equal to or greater than 5% of outstanding ownership interests, regardless of whether the Company has significant influence over the investees.
The Company applies the cost method of accounting for investments in other entities when it holds less than 20% ownership in the entity and does not exercise significant influence, or for flow-through entities when the investment ownership is less than 5% and the Company does not exercise significant influence. These investments

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VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2016

consist of equity holdings in non-public companies and are recorded in other assets on the consolidated balance sheets.
The Company regularly reviews investments accounted for under the cost and equity methods for possible impairment, which generally involves an analysis of the facts and changes in circumstances influencing the investment, expectations of the entity’s cash flows and capital needs, and the viability of its business model.
Financial instruments. The Company considers the following to be financial instruments: cash and cash equivalents, restricted cash-U.S.cash—U.S. litigation escrow, trading and available-for-sale investment securities, settlement receivable and payable, customer collateral, non-marketable equity investments, settlement risk guarantee, and derivative instruments. See Note 4—3—Fair Value Measurements and InvestmentsInvestments..

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VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2018

Settlement receivable and payable. The Company operates systems for authorizing, clearing and settling payment transactions worldwide. Most U.S. dollar settlements with the Company'sCompany’s financial institution clients are settled within the same day and do not result in a receivable or payable balance, while settlements in currencies other than the U.S. dollar generally remain outstanding for one to two business days, resulting in amounts due from and to clients.Theseclients. These amounts are presented as settlement receivable and settlement payable on the consolidated balance sheets.
Customer collateral. The Company holds cash deposits and other non-cash assets from certain clients in order to ensure their performance of settlement obligations arising from Visa payment products are processed in accordance with the Company'sCompany’s rules. The cash collateral assets are restricted and fully offset by corresponding liabilities and both balances are presented on the consolidated balance sheets, excluding certain cash collateral held by Visa Europe as itsfor which clients retain beneficial ownership and the cash is only accessible to the Company in the event of default by the client on its settled obligations. Non-cashAll other collateral assetsis excluded from the consolidated balance sheets. Pledged securities are held by a custodian in an account under the Company’s name and ownership; however, the Company does not have the right to repledge these securities, but may sell these securities in the event of default by the client on behalfits settlement obligations. Letters of credit are provided primarily by client financial institutions to serve as irrevocable guarantees of payment. Guarantees are provided primarily by parent financial institutions to secure the obligations of their subsidiaries. The Company routinely evaluates the financial viability of institutions providing the letters of credit and guarantees. See Note 8—Settlement Guarantee Management.
Guarantees and indemnifications. The Company recognizes an obligation at inception for guarantees and indemnifications that qualify for recognition, regardless of the probability of occurrence. The Company by a third party and are not recordedindemnifies its financial institution clients for settlement losses suffered due to the failure of any other client to fund its settlement obligations in accordance with the Visa operating rules. The estimated fair value of the liability for settlement indemnification is included in accrued liabilities on the consolidated balance sheets. See Note 11—Settlement Guarantee Management.
Property, equipment and technology, net. Property, equipment and technology are recorded at historical cost less accumulated depreciation and amortization, which are computed on a straight-line basis over the asset’s estimated useful life. Depreciation and amortization of technology, furniture, fixtures and equipment are computed over estimated useful lives ranging from 2 to 10 years. Capital leases are amortized over the lease term and leasehold improvements are amortized over the shorter of the useful life of the asset or lease term. Building improvements are depreciated between 3 and 40 years, and buildings are depreciated over 40 years. Improvements that increase functionality of the asset are capitalized and depreciated over the asset’s remaining useful life. Land and construction-in-progress are not depreciated. Fully depreciated assets are retained in property, equipment and technology, net, until removed from service.
Technology includes purchased and internally developed software, including technology assets obtained through acquisitions. Internally developed software represents software primarily used by the VisaNet electronic payments network. Internal and external costs incurred during the preliminary project stage are expensed as incurred. Qualifying costs incurred during the application development stage are capitalized. Once the project is substantially complete and ready for its intended use these costs are amortized on a straight-line basis over the technology'stechnology’s estimated useful life. Acquired technology assets are initially recorded at fair value and amortized on a straight-line basis over the estimated useful life.
The Company evaluates the recoverability of long-lived assets for impairment annually or more frequently if events or changes in circumstances indicate that the carrying amount of an asset or asset group may not be recoverable. If the sum of expected undiscounted net future cash flows is less than the carrying amount of an asset or asset group, an impairment loss is recognized to the extent that the carrying amount of the asset or asset group exceeds its fair value. See Note 6—4—Property, Equipment and Technology, Net.
Leases. The Company enters into operating and capital leases for the use of premises, software and equipment. Rent expense related to operating lease agreements, which may or may not contain lease incentives, is primarily recorded on a straight-line basis over the lease term.

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VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2016

Intangible assets, net. The Company records identifiable intangible assets at fair value on the date of acquisition and evaluates the useful life of each asset.

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VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2018

Finite-lived intangible assets primarily consist of customer relationships, reacquired rights, reseller relationships and trade names obtained through acquisitions. Finite-lived intangible assets are amortized on a straight-line basis and are tested for recoverability if events or changes in circumstances indicate that their carrying amounts may not be recoverable. These intangibles have useful lives ranging from 3 to 15 years. No events or changes in circumstances indicate that impairment existed as of September 30, 2016.2018. See Note 7—5—Intangible Assets and Goodwill.
Indefinite-lived intangible assets consist of trade name, customer relationships and reacquired rights. Intangible assets with indefinite useful lives are not amortized but are evaluated for impairment annually or more frequently if events or changes in circumstances indicate that impairment may exist. The Company first assesses qualitative factors to determine whether it is necessary to perform a quantitative impairment test for indefinite-lived intangible assets. The Company assesses each category of indefinite-lived intangible assets for impairment on an aggregate basis, which may require the allocation of cash flows and/or an estimate of fair value to the assets or asset group. Impairment exists if the fair value of the indefinite-lived intangible asset is less than the carrying value. The Company relies on a number of factors when completing impairment assessments, including a review of discounted net future cash flows, business plans and the use of present value techniques.
The Company completed its annual impairment review of indefinite-lived intangible assets as of February 1, 2016,2018, and concluded there was no impairment as of that date. No recent events or changes in circumstances indicate that impairment of the Company'sCompany’s indefinite-lived intangible assets existed as of September 30, 2016.2018.
Goodwill. Goodwill represents the excess of the purchase price over the fair value of the net assets acquired in a business combination. Goodwill is not amortized but is evaluated for impairment at the reporting unit level annually as of February 1, or more frequently if events or changes in circumstances indicate that impairment may exist.
The Company evaluated its goodwill for impairment on as of February 1, 2016,2018, and concluded there was no impairment as of that date. No recent events or changes in circumstances indicate that impairment existed as of September 30, 2016.2018.
Accrued litigation. The Company evaluates the likelihood of an unfavorable outcome in legal or regulatory proceedings to which it is a party and records a loss contingency when it is probable that a liability has been incurred and the amount of the loss can be reasonably estimated. These judgments are subjective, based on the status of such legal or regulatory proceedings, the merits of the Company'sCompany’s defenses and consultation with corporate and external legal counsel. Actual outcomes of these legal and regulatory proceedings may differ materially from the Company'sCompany’s estimates. The Company expenses legal costs as incurred in professional fees in the consolidated statements of operations. See Note 20—17—Legal Matters.Matters.
Revenue recognition. The Company'sCompany’s operating revenues are comprised principallyconsist of service revenues, data processing revenues, international transaction revenues and other revenues, reduced by costs incurred under client incentives arrangements. The Company recognizes revenue, net of sales and other similar taxes, when the price is fixed or determinable, persuasive evidence of an arrangement exists, the service is performed and collectability of the resulting receivable is reasonably assured.
Service revenues consist of revenues earned for services provided in support of client usage of Visa products. Current quarter service revenues are primarily assessed using a calculation of current pricing applied to the prior quarter'squarter’s payments volume. The Company also earns revenues from assessments designed to support ongoing acceptance and volume growth initiatives, which are recognized in the same period the related volume is transacted.
Data processing revenues consist of revenues earned for authorization, clearing, settlement, network access and other maintenance and support services that facilitate transaction and information processing among the Company'sCompany’s clients globally. Data processing revenues are recognized in the same period the related transactions occur or services are rendered.

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VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2016

International transaction revenues are earned for cross-border transaction processing and currency conversion activities. Cross-border transactions arise when the country of origin of the issuer is different from that of the merchant. International transaction revenues are primarily generated by cross-border payments and cash volume.

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VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2018

Other revenues consist mainly of license fees for use of the Visa brand, revenues earned from Visa Europe in connection with the Visa Europe Framework Agreement (seeNote 2—Acquisition of Visa Europe) prior to the acquisition of Visa Europe, fees for account holder services, licensing and certification and other activities related to the Company'sCompany’s acquired entities. Other revenues also include optional service or product enhancements, such as extended account holder protection and concierge services. Other revenues are recognized in the same period the related transactions occur or services are rendered. Prior to the acquisition of Visa Europe, other revenues also included revenues earned from Visa Europe in connection with the Visa Europe Framework Agreement.
Client incentives. The Company enters into long-term contracts with financial institution clients, merchants and strategic partners for various programs designed to buildincrease revenue by growing payments volume, increaseincreasing Visa product acceptance, winwinning merchant routing transactions over Visa'sto Visa’s network and drivedriving innovation. These incentives are primarily accounted for as reductions to operating revenues or as operating expenses if a separate identifiable benefit at fair value can be established. The Company generally capitalizes advance incentive payments under these agreements if select criteria are met. The capitalization criteria include the existence of future economic benefits to Visa, the existence of legally enforceable recoverability language (e.g., early termination clauses), management'smanagement’s ability and intent to enforce the recoverability language and the ability to generate future earnings from the agreement in excess of amounts deferred. Capitalized amounts are amortized over the shorter of the period of contractual recoverability or the corresponding period of economic benefit. Incentives not yet paid are accrued systematically and rationally based on management'smanagement’s estimate of each client'sclient’s performance. These accruals are regularly reviewed and estimates of performance are adjusted, as appropriate, based on changes in performance expectations, actual client performance, amendments to existing contracts or the execution of new contracts. See Note 17—Commitments and Contingencies.
Marketing. The Company expenses costs for the production of advertising as incurred. The cost of media advertising is expensed when the advertising takes place. Sponsorship costs are recognized over the period in which the Company benefits from the sponsorship rights. Promotional items are expensed as incurred, when the related services are received, or when the related event occurs.
Income taxes. The Company'sCompany’s income tax expense consists of two components: current and deferred. Current income tax expense represents taxes paid or payable for the current period. Deferred tax assets and liabilities are recognized to reflect the future tax consequences attributable to temporary differences between the financial statement carrying amounts and the respective tax basis of existing assets and liabilities, and operating loss and credit carryforwards. Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be recovered or settled. In assessing whether deferred tax assets are realizable, management considers whether it is more likely than not that some portion or all of the deferred tax assets will not be realized. A valuation allowance is recorded for the portions that are not expected to be realized based on the level of historical taxable income, projections of future taxable income over the periods in which the temporary differences are deductible, and qualifying tax planning strategies.
Where interpretation of the tax law may be uncertain, the Company recognizes, measures and discloses income tax uncertainties. The Company accounts for interest expense and penalties related to uncertain tax positions as non-operating expense in the consolidated statements of operations. The Company files a consolidated federal income tax return and, in certain states, combined state tax returns. The Company elects to claim foreign tax credits in any given year if such election is beneficial to the Company. See Note 19—16—Income Taxes.
Pension and other postretirement benefit plans. The Company’s defined benefit pension and other postretirement benefit plans are actuarially evaluated, incorporating various critical assumptions including the discount rate and the expected rate of return on plan assets (for qualified pension plans). The discount rate is based on a cash flow matching analysis, with the projected benefit payments matching spot rates from a yield curve developed from high-quality corporate bonds. The expected rate of return on pension plan assets considers the current and expected asset allocation, as well as historical and expected returns on each plan asset class. Any

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VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2016

difference between actual and expected plan experience, including asset return experience, in excess of a 10% corridor is recognized in net periodic pension cost over the expected average employee future service period, which is approximately 9 years for the U.S. plans and 1211 years for the Visa Europe U.K.UK pension plan. Other assumptions involve demographic factors such as retirement age, mortality, attrition and the rate of compensation increases. The Company evaluates assumptions annually and modifies them as appropriate.

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VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2018

The Company recognizes the funded status of its benefit plans in its consolidated balance sheets as other assets, accrued liabilities and other liabilities. The Company recognizes settlement losses when it settles pension benefit obligations, including making lump-sum cash payments to plan participants in exchange for their rights to receive specified pension benefits, when certain thresholds are met. See Note 10—7—Pension, Postretirement and Other Benefits.
Foreign currency remeasurement and translation. The Company'sCompany’s functional currency is the U.S. dollar for the majority of its foreign operations except for Visa Europe whose functional currency is the euro. Transactions denominated in currencies other than the applicable functional currency are converted to the functional currency at the exchange rate on the transaction date. At period end, monetary assets and liabilities are remeasured to the functional currency using exchange rates in effect at the balance sheet date. Non-monetary assets and liabilities are remeasured at historical exchange rates. Resulting foreign currency transaction gains and losses related to conversion and remeasurement are recorded in general and administrative expense in the consolidated statements of operations and were not material for fiscal 2016, 20152018, 2017 and 2014.2016.
Where a non-U.S. currency is the functional currency, translation from that functional currency to the U.S. dollar is performed for balance sheet accounts using exchange rates in effect at the balance sheet date and for revenue and expense accounts using an average exchange rate for the period. Resulting translation adjustments are reported as a component of accumulated other comprehensive income or loss on the consolidated balance sheets.
Derivative financial instruments. The Company uses foreign exchange forward derivative contracts to reduce its exposure to foreign currency rate changes on forecasted non-functional currency denominated operational cash flows. To qualify for cash flow hedge accounting treatment, the Company formally documents, at inception of the hedge, all relationships between the hedging transactions and the hedged items, as well as the Company’s risk management objective and strategy for undertaking various hedging transactions. The Company also formally assesses whether the derivatives that are used in hedging transactions are highly effective in offsetting changes in the cash flows of the hedged items and whether those derivatives may be expected to remain highly effective in future periods.
Derivatives are carried at fair value on a gross basis in either prepaid and other current assets, non-current other assets, accrued liabilities or accruednon-current other liabilities on the consolidated balance sheets. At September 30, 2016,2018, derivatives outstanding mature within 1812 months or less. Gains and losses resulting from changes in fair value of designated derivative instruments are accounted for either in accumulated other comprehensive income or loss on the consolidated balance sheets, or in the consolidated statements of operations in the corresponding account where revenue or expense is hedged, or to general and administrative for hedge amounts determined to be ineffective. Gains and losses resulting infrom changes in fair value of derivative instruments not designated for hedge accounting are recorded in general and administrative for hedges of operating activity, or non-operating income (expense) for hedges of non-operating activity. See Note 12—9—Derivative and Non-derivative Financial Instruments.
Non-derivative financial instrument designated as a net investment hedge. The Company designated the euro-denominated deferred cash consideration liability, a non-derivative financial instrument, as a hedge against a portion of the Company'sCompany’s euro-denominated net investment in Visa Europe. See Note 2—Acquisition of Visa Europe. Changes in the value of the deferred cash consideration liability, attributable to the change in exchange rates at the end of each reporting period, partially offset the foreign currency translation adjustments resulting from the euro-denominated net investment, are reported as a component of accumulated other comprehensive income or loss on the Company'sCompany’s consolidated balance sheet.sheets. See Note 12—9—Derivative and Non-derivative Financial Instruments.
Guarantees and indemnifications. The Company recognizes an obligation at inception for guarantees and indemnifications that qualify for recognition, regardless of the probability of occurrence. The Company indemnifies its financial institution clients for settlement losses suffered due to the failure of any other client to fund its settlement obligations in accordance with the Visa Rules. The estimated fair value of the liability for settlement indemnification is included in accrued liabilities on the consolidated balance sheets and is described in Note 11—Settlement Guarantee Management.
Share-based compensation. The Company recognizes share-based compensation cost using the fair value method of accounting. The Company recognizes compensation cost for awards with only service conditions on a

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straight-line basis over the requisite service period, which is generally the vesting period. Compensation cost for performance and market-condition-based awards is recognized on a graded-vesting basis. The amount is initially estimated based on target performance and is adjusted as appropriate based on management'smanagement’s best estimate throughout the performance period. See Note 16—13—Share-based Compensation.Compensation.
Earnings per share. The Company calculates earnings per share using the two-class method to reflect the different rights of each class and series of outstanding common stock. The dilutive effect of incremental common stock equivalents is reflected in diluted earnings per share by application of the treasury stock method. See Note 15—12—Earnings Per Share.Share.

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Recently Issued Accounting Pronouncements
In May 2014, the Financial Accounting Standards Board ("FASB")(FASB) issued ASUAccounting Standards Update (ASU) No. 2014-09, which requires an entity to recognize the amount of revenue to which it expects to be entitled for the transfer of goods or services to customers. The ASU will replace existing revenue recognition guidance in U.S. GAAP when it becomes effective. In August 2015, the FASB issued ASU No. 2015-14, which defers the effective date of ASU No. 2014-09 by one year. In March 2016, the FASB issued ASU 2016-08, which clarifies the implementation guidance on principal versus agent considerations under the new revenue recognition standard. In April 2016, the FASB issued ASU 2016-10, which clarifies the implementation guidance on identifying promised goods or services and on determining whether an entity's promise to grant a license with either a right to use the entity's intellectual property (which is satisfied at a point in time) or a right to access the entity's intellectual property (which is satisfied over time). In May 2016, the FASB issued ASU 2016-11, which rescinds certain SEC staff observer comments upon adoption of ASU 2014-09, including the SEC comments related to consideration given by a vendor to a customer. In May 2016,Subsequently, the FASB also issued ASU 2016-12, which provides narrow scope improvements and technical expedients on assessing collectibility, presentationa series of sales taxes, evaluating contract modifications and completed contracts atamendments to the time of transition and the disclosure requirement for the effect of the accounting change for the period of adoption.The Company will adopt the standard effective October 1, 2018. The standard permits the use of either the retrospective or cumulative effect transition method. The Company has not yet selected a transition method and is evaluating the full effect that ASU 2014-09 and all of its related subsequent updates will have on its consolidated financial statements and related disclosures.
In June 2014, the FASB issued ASU No. 2014-12, which requires a performance target in stock compensation awards that affects vesting, and is achievable after the requisite service period, be treated as a performance condition.new revenue standard. The Company will adopt the standard effective October 1, 2016.2018 using the modified retrospective transition method. The adoptionnew standard will primarily impact the timing of recognition and classification of certain client incentives, including certain services provided as an incentive, and certain marketing-related funds paid to customers.
The Company has completed an assessment of its existing customer contracts through September 30, 2018. Based on this assessment, application of the new standard to the consolidated financial statements for fiscal 2018 would not have resulted in a material impact. The impact of the new standard to future financial results is unknowable as it is not possible to estimate the impact of the standard to new customer contracts which may be executed in future periods. However, the new standard is not expected to have a material impact onto the consolidated financial statements.
In April 2015, the FASB issued ASU No. 2015-03, which simplifies the presentation of debt issuance costs by requiring that debt issuance costs be presented in the balance sheet as a direct deduction from the carrying amount of debt liability, consistent with debt discounts and premiums. Subsequently, in August 2015, the FASB issued ASU No. 2015-15, which adds SEC staff guidance on the presentation of debt issuance costs related to line-of-credit arrangements, allowing for the deferral and presentation of debt issuance costs as an asset and subsequent amortization of the deferred debt issuance costs ratably over the term of the line-of-credit arrangement, regardless of whether there are any outstanding borrowings on the line-of-credit arrangement. The Company elected to early adopt the standards effective October 1, 2015 and the carrying amount of the Company's debt liability is presented net of issuance costs on the consolidated financial statements. See Note 9—Debt.
In April 2015, the FASB issued ASU No. 2015-05, which provides guidance about a customer's accounting for fees paid in a cloud computing arrangement. The amendment will help entities evaluate whether such an arrangement includes a software license, which should be accounted for consistent with the acquisition of other software licenses; otherwise, it should be accounted for as a service contract. The Company will adopt the standard effective October 1, 2016. The adoption is not expected to have a material impact on the consolidated financial statements.
In September 2015, the FASB issued ASU No. 2015-16, which simplifies the accounting for post-acquisition adjustments by eliminating the requirement to retrospectively account for the adjustments made to provisional amounts recognized in a business combination. The Company elected to early adopt this guidance on a

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prospective basis effective October 1, 2015. The adoption did not have a material impact on the consolidated financial statements.
In November 2015, the FASB issued ASU 2015-17, which simplifies the presentation of deferred income taxes by requiring that deferred tax assets and liabilities be presented as non-current. The standard impacts presentation only. The Company elected to early adopt the standard on a retrospective basis effective October 1, 2015 and all deferred tax assets and liabilities are classified as non-current. Previously, current deferred tax assets had been presented separately and current deferred tax liabilities had been included in accrued liabilities on the consolidated balance sheets. All prior period amounts within the consolidated financial statements have been reclassified to conform to current period presentation. The reclassification did not affect the Company's total equity, operating revenues, net income, comprehensive income or cash flows as of and for the periods presented. The adoption did not have a material impact on thefiscal 2019 consolidated financial statements.
In January 2016, the FASB issued ASU 2016-01, which amends certain aspects of recognition, measurement, presentation and disclosure of financial instruments, including the requirement to measure certain equity investments at fair value with changes in fair value recognized in net income. The Company will adopt the standard effective October 1, 2018. The adoption is not expected to have a material impact on the consolidated financial statements.
In February 2016, the FASB issued ASU 2016-02, which requires the recognition of lease assets and lease liabilities arising from operating leases in the statement of financial position. The Company will adopt the standard effective October 1, 2019 and does not anticipate that this new accounting guidance will have a material impact on its consolidated statement of operations. The Company estimates the value of leased assets and liabilities that may be recognized could be in the hundreds of millions of dollars. The actual impact will depend on the Company'sCompany’s lease portfolio at the time of adoption. In July 2018, the FASB issued ASU 2018-11, which provides entities with an additional transition method to adopt the new leases standard. Under this new transition method, an entity initially applies the new leases standard at the adoption date and recognizes a cumulative-effect adjustment to the opening balance of retained earnings in the period of adoption. Consequently, an entity’s reporting for the comparative periods presented in the financial statements will continue to be in accordance with the current leases standard. The optional transition method does not change the existing disclosure requirements. The Company is evaluating the effect that ASU 2018-11 will have on its consolidated financial statements.
In March 2016, the FASB issued ASU 2016-05, which clarifies that a change in the counterparty to a derivative instrument that has been designated as the hedging instrument under Topic 815, Derivatives and Hedging, does not, in and of itself, require dedesignation of that hedging relationship provided that all other hedge accounting criteria continue to be met. The Company will adoptadopted the standard effective October 1, 2017. The adoption isdid not expected to have a material impact on the consolidated financial statements.
In March 2016, the FASB issued ASU 2016-06, which clarifies the requirements for assessing whether contingent call/put options that can accelerate the payment of principal on debt instruments are clearly and closely related to their debt hosts. An entity performing the assessment is required to assess the embedded call/put options solely in accordance with a four-step decision sequence. The Company will adoptadopted the standard effective October 1, 2017. The adoption isdid not expected to have a material impact on the consolidated financial statements.
In March 2016, the FASB issued ASU 2016-07, which eliminates the requirement that an entity retroactively adopt the equity method of accounting if an investment qualifies for use of the equity method as a result of an increase in the level of ownership or degree of influence. The equity method investor is required to add the cost of acquiring the additional interest in the investee to the current basis of the investor'sinvestor’s previously held interest and adopt the equity method of accounting as of the date the investment becomes qualified for equity method accounting. The Company will adoptadopted the standard effective October 1, 2017. The adoption isdid not expected to have a material impact on the consolidated financial statements.
In March 2016, the FASB issued ASU 2016-09, which simplifies several aspects of the accounting for share-based payments, including immediate recognition of all excess tax benefits and deficiencies in the income statement, changing the threshold to qualify for equity classification up to the employees' maximum statutory tax rates, allowing an entity-wide accounting policy election to either estimate the number of awards that are expected to vest or account for forfeitures as they occur, and clarifying the classification on the statement of cash flows for the excess tax benefit and employee taxes paid when an employer withholds shares for tax-withholding purposes. The Company will early adopt the standard effective October 1, 2016. The adoption is not expected to have a material impact on the consolidated financial statements.
In May 2016, the FASB issued ASU 2016-13, which amends guidance on reporting credit losses for assets held at amortized cost basis and available-for-sale debt securities. The amendment requires a financial asset

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measured at amortized cost basis to be presented at the net amount expected to be collected. The amendment in this update also requires that credit losses on available-for-sale debt securities be presented as an allowance rather than as a write-down. The measurement of credit losses for newly recognized financial assets and subsequent changes in the allowance for credit losses are recorded in the statement of income. The Company is evaluating the full effect that ASU 2016-13 will have on its consolidated financial statements and will adopt the standard effective October 1, 2020.
In August 2016, the FASB issued ASU 2016-15, which provides guidance on eight specific cash flow issues, including debt prepayments or debt extinguishment costs. The Company will adopt the standard effective October 1, 2018. The adoption is not expected to have a material impact on the consolidated financial statements.
In October 2016, the FASB issued ASU 2016-16, which requires that entities recognize the income tax consequences of an intra-entity transfer of an asset, other than inventory, when the transfer occurs. The Company will adopt the standard effective October 1, 2018. The Adoption is not expected to have a material impact on the consolidated financial statements.
In November 2016, the FASB issued ASU 2016-18, which requires that a statement of cash flows includes the total of cash, cash equivalents, and amounts generally described as restricted cash or restricted cash equivalents when reconciling the beginning-of-period and end-of-period total amounts. The Company will adopt the standard effective October 1, 2018. The adoption will impact the presentation of transactions related to the U.S. litigation escrow account on the consolidated statements of cash flows.
In March 2017, the FASB issued ASU 2017-07, which requires that the service cost component of net periodic pension and postretirement benefit cost be presented in the same line item as other employee compensation costs, while the other components be presented separately as non-operating income (expense). Currently, all net periodic pension and postretirement benefit costs are presented in personnel expense on the Company’s consolidated statement of operations. The Company will adopt the standard effective October 1, 2018. The adoption is not expected to have a material impact on the consolidated financial statements.
In May 2017, the FASB issued ASU 2017-09, which amends the scope of modification accounting for share-based payment arrangements. Specifically, an entity would not apply modification accounting if the fair value, vesting conditions, and classification of the awards are the same immediately before and after the modification. The Company will adopt the standard effective October 1, 2018. The adoption is not expected to have a material impact on the consolidated financial statements.
In February 2018, the FASB issued ASU 2018-02, which allows a reclassification from accumulated other comprehensive income to retained earnings for adjustments to tax effects that were originally recorded in other comprehensive income due to changes in the U.S. federal corporate income tax rate resulting from the enactment of the U.S. tax reform legislation, commonly referred to as the Tax Cuts and Jobs Act (the “Tax Act”). The Company will adopt the standard effective October 1, 2019. The adoption is not expected to have a material impact on the consolidated financial statements.
In March 2018, the FASB issued ASU 2018-05 to insert the SEC’s interpretive guidance from Staff Accounting Bulletin No. 118 into the income tax accounting codification under U.S. GAAP. The ASU permits companies to use provisional amounts for certain income tax effects of the Tax Act during a one-year measurement period. The provisional accounting impacts for the Company may change in future reporting periods until the accounting analysis is finalized, which will occur no later than the first quarter of fiscal 2019.
In August 2018, the FASB issued ASU 2018-15, which requires implementation costs incurred by customers in cloud computing arrangements to be deferred and recognized over the term of the arrangement, if those costs would be capitalized by the customer in a software licensing arrangement under the internal-use software guidance. The standard will be effective for the Company on October 1, 2020. However, the Company is evaluating the effect that ASU 2016-162018-15 will have on its consolidated financial statements and is considering early adoption of the standard.
Note 2—Acquisition of Visa Europe
On June 21, 2016, the Company acquired 100% of the share capital of Visa Europe, a payments technology business. The acquisition positions Visa to create additional value through increased scale, efficiencies realized by the integration of both businesses, and benefits related to Visa Europe's transition from an association to a for-profit enterprise. At the closing of the transaction (the "Closing"), the Company:
paid up-front cash consideration of €12.2 billion ($13.9 billion);
issued preferred stock of the Company convertible upon certain conditions into approximately 79 million shares of class A common stock of the Company, as described below, equivalent to a value of €5.3 billion ($6.1 billion) at the closing stock price of $77.33 on June 21, 2016; and
agreed to pay an additional €1.0 billion, plus 4% compound annual interest, on the third anniversary of the Closing.
Preferred stock. In connection with the transaction, three new series of preferred stock of the Company were created:
series A convertible participating preferred stock, par value $0.0001 per share, which is generally designed to be economically equivalent to the Company’s class A common stock (the “class A equivalent preferred stock”);
series B convertible participating preferred stock, par value $0.0001 per share (the “U.K.&I preferred stock”); and
series C convertible participating preferred stock, par value $0.0001 per share (the “Europe preferred stock”).
The Company issued 2,480,466 shares of U.K.&I preferred stock to Visa Europe’s member financial institutions in the United Kingdom and Ireland entitled to receive preferred stock at the Closing, and 3,156,823 shares of Europe preferred stock to Visa Europe’s other member financial institutions entitled to receive preferred stock at the Closing. Under certain conditions described below, the U.K.&I and Europe preferred stock is convertible into shares of class A common stock or class A equivalent preferred stock, at an initial conversion rate of 13.952 shares of class A common stock for each share of U.K.&I preferred stock and Europe preferred stock. The conversion rates may be reduced from time to time to offset certain liabilities, if any, which may be incurred by the Company, Visa Europe or their affiliates as a result of certain existing and potential litigation relating to the setting of multilateral interchange fee rates in the Visa Europe territory (the "VE territory covered litigation"), where, generally, the relevant claims (and resultant liabilities and losses) relate to the period before the Closing. Only seventy percent of such liabilities may be offset where the liability arises from a claim related to inter-regional multilateral interchange fees applied to transactions where the issuer is located outside the Visa Europe territory while the merchant outlet is located within the Visa Europe territory. A reduction in the conversion rates of the U.K.&I preferred stock and the Europe preferred stock have the same economic effect on diluted class A common stock earnings per share as repurchasing the Company's class A common stock because it reduces the as-converted class A common stock share count. Additionally, the shares of U.K.&I and Europe preferred stock are subject to

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restrictions on transfer and may become convertible in stages based on developments in the VE territory covered litigation. The shares of U.K.&I and Europe preferred stock will become fully convertible on the 12th anniversary of the Closing, subject only to a holdback to cover any then-pending claims. Upon any such conversion of the U.K.&I or Europe preferred stock (whether by such 12th anniversary, or thereafter with respect to claims pending on such anniversary), the holder would receive either class A common stock or class A equivalent preferred stock (for those who are not eligible to hold class A common stock pursuant to the Company's charter). The class A equivalent preferred stock will be freely transferable and each share of class A equivalent preferred stock will automatically convert into 100 shares of class A common stock upon a transfer to any holder that is eligible to hold class A common stock under the charter. See Note 3—U.S. and Europe Retrospective Responsibility Plans.
The holders of the U.K.&I and Europe preferred stock have no right to vote on any matters, except for certain defined matters, including, in specified circumstances, any consolidation, merger or combination of the Company. Holders of the class A equivalent preferred stock, upon issuance at conversion, will have similar voting rights to the rights of the holders of the U.K.&I and Europe preferred stock. With respect to those limited matters on which the holders of preferred stock may vote, approval by the holders of the preferred stock requires the affirmative vote of the outstanding voting power of each such series of preferred stock, each such series voting as a single class. Upon issuance, all three series of preferred stock will participate on an as-converted basis in regular quarterly cash dividends declared on the Company's class A common stock.
U.K. loss sharing agreement. On November 2, 2015, the Company, Visa Europe and certain of Visa Europe’s member financial institutions located in the United Kingdom (the “U.K. LSA members”) entered into a loss sharing agreement (the “U.K. loss sharing agreement”). Each of the U.K. LSA members has agreed, on a several and not joint basis, to compensate the Company for certain losses which may be incurred by the Company, Visa Europe or their affiliates as a result of certain existing and potential litigation relating to the setting and implementation of domestic multilateral interchange fee rates in the United Kingdom prior to the Closing (the "U.K. covered claims"), subject to the terms and conditions set forth therein and, with respect to each U.K. LSA member, up to a maximum amount of the up-front cash consideration received by such U.K. LSA member. The U.K. LSA members’ obligations under the U.K. loss sharing agreement are conditional upon, among other things, either (a) losses valued in excess of the sterling equivalent at the Closing of €1.0 billion having arisen in U.K covered claims (and such losses having reduced the conversion rate of the U.K.&I preferred stock accordingly), or (b) the conversion rate of the U.K.&I preferred stock having been reduced to zero pursuant to losses arising in claims relating to multilateral interchange fee rate setting in the Visa Europe territory. See Note 3—U.S. and Europe Retrospective Responsibility Plans.
Litigation management deed. On June 21, 2016, the Company and Visa Europe entered into a litigation management deed (the "litigation management deed"), which sets forth the agreed upon procedures for the management of the VE territory covered litigation, the allocation of losses resulting from the VE territory covered litigation ("VE territory covered losses") between the U.K.&I and Europe preferred stock, and any accelerated conversion or reduction in the conversion rate of the shares of U.K.&I and Europe preferred stock. The litigation management deed applies only to VE territory covered litigation (and resultant losses and liabilities). Subject to the terms and conditions set forth therein, the litigation management deed provides that the Company will generally control the conduct of the VE territory covered litigation, subject to certain obligations to report and consult with the newly established litigation management committees for VE territory covered litigation ("VE territory litigation management committees"). The VE territory litigation management committees, which are composed of representatives of certain Visa Europe members, have also been granted consent rights to approve certain material decisions in relation to the VE territory covered litigation.
Framework Agreement. In connection with the Company's October 2007 reorganization, the Company granted to Visa Europe exclusive, irrevocable and perpetual licenses to use the Visa trademarks and technology intellectual property owned by the Company and certain affiliates within the Visa Europe region for use in the field of financial services, payments, related information technology and information processing services and participation in the Visa system (the "Framework Agreement").
We recorded $191 million, $255 million and $226 million of revenue in accordance with the Framework Agreement during fiscal 2016, 2015 and 2014, respectively. As a result of the acquisition, the fee recognized in fiscal year 2016 was pro-rated for the period prior to the Closing, and no fees related to the Framework Agreement were recognized in the three months ended September 30, 2016, nor will they be recognized in future periods.

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Acquisition-related costs. The Company incurred $152 million of non-recurring operating expense during fiscal 2016. This amount is comprised of $60 million of transaction expenses recorded in professional fees, and $92 million of expense related to U.K. stamp duty, which was recorded in general and administrative expenses.
Accounting treatment for the acquisition. The following table details the purchase consideration:
 Accounting Purchase Consideration
 (in millions)
Cash payment$13,882
Fair value of preferred stock(1)
5,692
Total upfront consideration$19,574
Fair value of deferred cash consideration(2)
1,236
Total consideration before adjustments$20,810
Less: Visa Europe Framework Agreement loss(3)
(1,856)
Less: Treasury stock(4)
(170)
Total accounting purchase consideration$18,784
(1)
The fair value of preferred stock was determined based on its as-converted value of $6.1 billion on June 21, 2016, less a 6% discount for illiquidity as these shares are subject to limitations on transferability. The fair value was also adjusted to reflect $25 million of "right to recover for covered losses" related to VE territory covered losses prior to the Closing. See Note 20—Legal Matters.
(2)
This amount reflects the fair value of deferred cash consideration of €1.0 billion, plus 4.0% compound annual interest, payable on the third anniversary of the Closing, discounted at a rate of 1.2%. At September 30, 2016, the deferred consideration of $1.2 billion reflects interest accretion recognized during the three months ended September 30, 2016, more than offset by the impact of changes in the euro to U.S. dollar exchange rate from the Closing.
Total consideration has been adjusted to account for the following items to arrive at the accounting purchase consideration:

(3)
the loss upon consummation of the transaction resulting from the effective settlement of the Framework Agreement between Visa and Visa Europe. The Visa Europe Framework Agreement provided Visa Europe with a perpetual, exclusive right to operate the Visa business in the Visa Europe region in exchange for a license fee paid to Visa. Under the terms of the Framework Agreement, the license fee paid by Visa Europe has increased modestly since inception in 2007, while the value of the Visa Europe business has increased at a greater rate. Using an income approach, the Company assessed the contractual terms and conditions of the Framework Agreement as compared to current market conditions and the historical and expected financial performance of Visa Europe. Based on the analysis performed, the Company determined that the terms were not at fair value as determined under U.S. GAAP at the Closing. The present value of the expected differential between payments required by the Framework Agreement and those that would be required if the contract were at fair value under U.S. GAAP was calculated over the Framework Agreement's contractual perpetual term, resulting in a loss of $1.9 billion recognized within operating expense in the Company's consolidated statement of operations during the third quarter of fiscal 2016, and a reduction to the purchase accounting consideration; and
(4)
the fair value of the Visa class C common stock held by Visa Europe as of the Closing.
Total purchase consideration has been allocated to the tangible and identifiable intangible assets acquired and liabilities assumed based on a preliminary valuation as we continue to gather additional information necessary to finalize the valuation. These preliminary values may further change in future reporting periods until finalization of the valuation, which will occur no later than the third quarter of fiscal 2017.

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The following table summarizes the preliminary purchase price allocation.
 Preliminary Purchase Price Allocation
 (in millions)
Current assets(1)
$4,457
Non-current assets(2)
258
Current liabilities(3)
(2,731)
Non-current liabilities(2)
(2,605)
Tangible assets and liabilities$(621)
Intangible assets — customer relationships and reacquired rights(2)
16,137
Goodwill(4)
3,268
Fair value of net assets acquired$18,784
(1)
Current assets are largely comprised of cash and cash equivalents and settlement receivable.
(2)
Intangible assets consist of customer relationships and reacquired rights, which have been valued as a single composite intangible asset as they are inextricably linked. These intangibles are considered indefinite-lived assets as the associated customer relationships have historically not experienced significant attrition, and the reacquired rights are based on the Framework Agreement, which has a perpetual term. Non-current assets and liabilities include deferred tax assets and liabilities that result in net deferred tax liabilities of $2.4 billion, which are primarily related to these indefinite-lived intangible assets, and are not expected to be realized in the foreseeable future.
(3)
Current liabilities assumed mainly include settlement payable, client incentives liabilities and accrued liabilities.
(4)
The excess of purchase consideration over net assets acquired was recorded as goodwill, which represents the value that is expected from increased scale and synergies as a result of the integration of both businesses.
Actual and pro forma impact of acquisition. The Company did not include Visa Europe's financial results in the Company's consolidated statements of operations from the acquisition date, June 21, 2016, through June 30, 2016 as the impact was immaterial. Total consolidated Visa Inc. net revenue for the fiscal year ended September 30, 2016 includes $554 million from Visa Europe's operations for the three months ended September 30, 2016. Had the Company not acquired Visa Europe, approximately $65 million of revenue would have been recorded under the Framework Agreement during the fourth quarter of fiscal 2016. Therefore, the acquisition of Visa Europe resulted in a net increase of $489 million in net revenue.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2016

Total consolidated Visa Inc. net income for the fiscal year ended September 30, 2016 includes $299 million from Visa Europe's operations for the three months ended September 30, 2016. This includes the non-cash, non-recurring $88 million tax benefit upon remeasurement of a deferred tax liability to reflect a tax rate change in the United Kingdom. In connection with the acquisition, Visa Inc. recorded several significant items that would not have been incurred had we not acquired Visa Europe. Therefore, the acquisition of Visa Europe reduced Visa Inc. fiscal year 2016 consolidated net income by approximately $872 million, as follows:
  
Impact of Visa Europe acquisition on fiscal 2016 consolidated net income:(in millions)
Visa Europe net income included in consolidated net income$299
Less approximately $65 million of revenue that would have been recorded by Visa Inc. under the Framework Agreement, net of tax(41)
Less acquisition-related expense recorded by Visa Inc., net of tax, upon: 
Effective settlement of the Framework Agreement(1,184)
Interest expense incurred on $16.0 billion debt, net of interest income earned(243)
Transaction costs incurred(96)
Add acquisition-related gains recorded by Visa Inc., net of tax, upon: 
Revaluation of Visa Europe put option255
Remeasurement of euro deposits91
Remeasurement of currency forward contracts47
Total impact of Visa Europe acquisition on consolidated net income$(872)
The following table presents supplemental pro forma information as if the acquisition and related issuance of senior notes had occurred on October 1, 2014. The pro forma financial information is not necessarily indicative of the Company's consolidated results of operations that would have been realized had the acquisition been completed on October 1, 2014, nor does it purport to project the future results of operations of the combined company or reflect any reorganizations, or cost or other operating synergies that may occur subsequent to the Closing. The actual results of operations of the combined company may differ significantly from the pro forma results presented here due to many factors.
 Pro Forma Consolidated Results
 Fiscal 2016 Fiscal 2015
 (in millions, except per share data)
Total operating revenues$16,090
 $15,425
Net income$7,072
 $5,210
Diluted earnings per share$2.93
 $2.06
The pro forma financial information above reflects the following material pro forma adjustments:
conversion of Visa Europe's historical results of operations from euro to U.S. dollar, and from International Financial Reporting Standards to U.S. GAAP;
elimination of transactions between Visa and Visa Europe upon consolidation, primarily related to annual license and various other fees paid by Visa Europe to Visa in accordance with the Framework Agreement;
an increase in non-operating expense for additional interest expense and amortization of debt issuance costs resulting from the issuance of the $16.0 billion senior notes;
exclusion of a $255 million gain in the twelve months ended September 30, 2016 and $110 million loss in the twelve months ended September 30, 2015 related to the revaluation of the Visa Europe put option(1); and

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September 30, 2016

the inclusion of non-recurring amounts on October 1, 2014, the date the acquisition is presumed to have occurred for purposes of presenting pro forma results, and a corresponding reduction of these amounts in the period originally recognized, as follows:
$1.9 billion Visa Europe Framework Agreement loss related to the effective settlement of the Framework Agreement recognized in the twelve months ended September 30, 2016;
$152 million of acquisition-related costs for the twelve months ended September 30, 2016;
$145 million of foreign exchange gains related to euros held during the twelve months ended September 30, 2016; and
$74 million of gains for the twelve months ended September 30, 2016 related to currency forward contracts entered into to mitigate a portion of the foreign currency exchange rate risk associated with the upfront cash consideration.
(1)
For purposes of preparing this pro forma financial information, the fair value of the Visa Europe put option is presumed to have been reduced to zero prior to October 1, 2014. Therefore, gains or losses associated with changes in the fair value of the Visa Europe put option liability are not included in pro forma net income for either period presented.
The pro forma results also reflect the applicable tax impact of the pro forma adjustments. The taxes associated with the adjustments reflect the statutory tax rate in effect during the respective periods.
Note 3—2—U.S. and Europe Retrospective Responsibility Plans
U.S. Retrospective Responsibility Plan
The Company has established several related mechanisms designed to address potential liability under certain litigation referred to as the “U.S. covered litigation." These mechanisms are included in and referred to as the U.S. retrospective responsibility plan and consist of a U.S. litigation escrow agreement, the conversion feature of the Company'sCompany’s shares of class B common stock, the indemnification obligations of the Visa U.S.A. members, an interchange judgment sharing agreement, a loss sharing agreement and an omnibus agreement, as amended.
U.S. covered litigation consists of a number of matters that have been settled or otherwise fully or substantially resolved, as well as the following:
the Interchange Multidistrict Litigation. In re Payment Card Interchange Fee and Merchant Discount Antitrust Litigation, 1:05-md-01720-JG-JO (E.D.N.Y.) or MDL 1720, including all cases currently included in MDL 1720, any other case that includes claims for damages relating to the period prior to the Company'sCompany’s IPO that has been or is transferred for coordinated or consolidated pre-trial proceedings at any time to MDL 1720 by the Judicial Panel on Multidistrict Litigation or otherwise included at any time in MDL 1720 by order of any court of competent jurisdiction; 
any claim that challenges the reorganization or the consummation thereof; provided that such claim is transferred for coordinated or consolidated pre-trial proceedings at any time to MDL 1720 by the Judicial Panel on Multidistrict Litigation or otherwise included at any time in MDL 1720 by order of any court of competent jurisdiction; and
any case brought after October 22, 2015 by a merchant that opted out of the Rule 23(b)(3) settlement class pursuant to the 2012 Settlement Agreement in MDL 1720 that arises out of facts or circumstances substantially similar to those alleged in MDL 1720 and that is not transferred to or otherwise included in MDL 1720. See Note 20—17—Legal Matters.Matters.
U.S. Litigationlitigation escrow agreement. In accordance with the U.S. litigation escrow agreement, the Company maintains an escrow account, from which settlements of, or judgments in, the U.S. covered litigation are paid. The amount of the escrow is determined by the board of directors and the Company'sCompany’s litigation committee, all members of which are affiliated with, or act for, certain Visa U.S.A. members. The escrow funds are held in money market investments along with the interest earned, less applicable taxes and are classified as restricted cash on the consolidated balance sheets.
The following table sets forth the changes in the restricted cash—U.S. litigation escrow account:

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September 30, 2016

account by fiscal year:
 Fiscal 2016 Fiscal 2015
 (in millions)
Balance at October 1$1,072
 $1,498
Payments to opt-out merchants(1)
(45) (426)
Balance at September 30$1,027
 $1,072
 2018 2017
 (in millions)
Balance at beginning of period$1,031
 $1,027
Deposits into the litigation escrow account600
 
Payments to opt-out merchants and interest earned on escrow funds(1)
(140) 4
Balance at end of period$1,491
 $1,031
(1)
These payments are associated with the interchange multidistrict litigation. See Note 20—17—Legal Matters.Matters.
An accrual for the U.S. covered litigation and a change to the litigation provision are recorded when loss is deemed to be probable and reasonably estimable. In making this determination, the Company evaluates available information, including but not limited to recommendations made by the litigation committee. The accrual related to the U.S. covered litigation could be either higher or lower than the U.S. litigation escrow account balance. The Company did not recordrecorded an additional accrual of $600 million for the U.S. covered litigation during fiscal 2016.2018. No additional accrual was recorded for the U.S. covered litigation during fiscal 2017. See Note 20—17—Legal Matters.

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September 30, 2018

Conversion feature. Under the terms of the plan, when the Company funds the U.S. litigation escrow account, the shares of class B common stock are subject to dilution through an adjustment to the conversion rate of the shares of class B common stock to shares of class A common stock. This has the same economic effect on diluted class A common stock earnings per share as repurchasing the Company'sCompany’s class A common stock, because it reduces the class B conversion rate and consequently the as-converted class A common stock share count. See Note 14—Stockholders'11—Stockholders’ Equity.
Indemnification obligations. To the extent that amounts available under the U.S. litigation escrow arrangement and other agreements in the plan are insufficient to fully resolve the U.S. covered litigation, the Company will use commercially reasonable efforts to enforce the indemnification obligations of Visa U.S.A.'s’s members for such excess amount, including but not limited to enforcing indemnification obligations pursuant to Visa U.S.A.'s’s certificate of incorporation and bylaws and in accordance with their membership agreements.
Interchange judgment sharing agreement. Visa U.S.A. and Visa International have entered into an interchange judgment sharing agreement with certain Visa U.S.A. members that have been named as defendants in the interchange multidistrict litigation, which is described in Note 20—17—Legal Matters. Under this judgment sharing agreement, Visa U.S.A. members that are signatories will pay their membership proportion of the amount of a final judgment not allocated to the conduct of MasterCard.
Loss sharing agreement. Visa has entered into a loss sharing agreement with Visa U.S.A., Visa International and certain Visa U.S.A. members. The loss sharing agreement provides for the indemnification of Visa U.S.A., Visa International and, in certain circumstances, Visa with respect to: (i) the amount of a final judgment paid by Visa U.S.A. or Visa International in the U.S. covered litigation after the operation of the interchange judgment sharing agreement, plus any amounts reimbursable to the interchange judgment sharing agreement signatories; or (ii) the damages portion of a settlement of a U.S. covered litigation that is approved as required under Visa U.S.A.'s’s certificate of incorporation by the vote of Visa U.S.A.'s’s specified voting members. The several obligation of each bank that is a party to the loss sharing agreement will equal the amount of any final judgment enforceable against Visa U.S.A., Visa International or any other signatory to the interchange judgment sharing agreement, or the amount of any approved settlement of a U.S. covered litigation, multiplied by such bank'sbank’s then-current membership proportion as calculated in accordance with Visa U.S.A.'s’s certificate of incorporation.
On October 22, 2015, Visa entered into an amendment to the loss sharing agreement. The amendment includes within the scope of U.S. covered litigation any action brought after the amendment by an opt out from the Rule 23(b)(3) Settlement Class in MDL 1720 that arises out of facts or circumstances substantially similar to those alleged in MDL 1720 and that is not transferred to or otherwise included in MDL 1720. On the same date, Visa entered into amendments to the interchange judgment sharing agreement and omnibus agreement that include any such action within the scope of those agreements as well.
Omnibus agreement. Visa entered into an omnibus agreement with MasterCard and certain Visa U.S.A. members that confirmed and memorialized the signatories’ intentions with respect to the loss sharing agreement, the interchange judgment sharing agreement and other agreements relating to the interchange multidistrict

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September 30, 2016

litigation, see Note 20—17—Legal Matters.Matters. Under the omnibus agreement, the monetary portion of any settlement of the interchange multidistrict litigation covered by the omnibus agreement would be divided into a MasterCard portion at 33.3333% and a Visa portion at 66.6667%. In addition, the monetary portion of any judgment assigned to Visa-related claims in accordance with the omnibus agreement would be treated as a Visa portion. Visa would have no liability for the monetary portion of any judgment assigned to MasterCard-related claims in accordance with the omnibus agreement, and if a judgment is not assigned to Visa-related claims or MasterCard-related claims in accordance with the omnibus agreement, then any monetary liability would be divided into a MasterCard portion at 33.3333% and a Visa portion at 66.6667%. The Visa portion of a settlement or judgment covered by the omnibus agreement would be allocated in accordance with specified provisions of the Company'sCompany’s U.S. retrospective responsibility plan. The litigation provision on the consolidated statements of operations iswas not impacted by the execution of the omnibus agreement.

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September 30, 2018

On August 26, 2014, Visa entered into an amendment to the omnibus agreement. The omnibus amendment makes applicable to certain settlements in opt-out cases in the interchange multidistrict litigation the settlement-sharing provisions of the omnibus agreement, pursuant to which the monetary portion of any settlement of the interchange multidistrict litigation covered by the omnibus agreement would be divided into a MasterCard portion at 33.3333% and a Visa portion at 66.6667%. The omnibus amendment also provides that in the event of termination of the class Settlement Agreement,settlement agreement, Visa and MasterCard would make mutually acceptable arrangements so that Visa shall have received two-thirds and MasterCard shall have received one-third of the total of (i) the sums paid to defendants as a result of the termination of the Settlement Agreementsettlement agreement and (ii) the takedown payments previously made to defendants.
Europe Retrospective Responsibility Plan
UK loss sharing agreement. The Company has entered into a loss sharing agreement with Visa Europe and certain of Visa Europe’s member financial institutions located in the United Kingdom (the “UK LSA members”). Each of the UK LSA members has agreed, on a several and not joint basis, to compensate the Company for certain losses which may be incurred by the Company, Visa Europe or their affiliates as a result of certain existing and potential litigation relating to the setting and implementation of domestic multilateral interchange fee rates in the United Kingdom prior to the closing of the Visa Europe acquisition (the “Closing”), subject to the terms and conditions set forth therein and, with respect to each UK LSA member, up to a maximum amount of the up-front cash consideration received by such UK LSA member. The UK LSA members’ obligations under the UK loss sharing agreement are conditional upon, among other things, either (a) losses valued in excess of the sterling equivalent on June 21, 2016 of €1.0 billion having arisen in UK covered claims (and such losses having reduced the conversion rate of the UK&I preferred stock accordingly), or (b) the conversion rate of the UK&I preferred stock having been reduced to zero pursuant to losses arising in claims relating to multilateral interchange fee rate setting in the Visa Europe territory.
Litigation management deed. The Company has entered into a litigation management deed with Visa Europe which sets forth the agreed upon procedures for the management of the VE territory covered litigation, the allocation of losses resulting from this litigation (the “VE territory covered losses”) between the UK&I and Europe preferred stock, and any accelerated conversion or reduction in the conversion rate of the shares of UK&I and Europe preferred stock. The litigation management deed applies only to VE territory covered litigation (and resultant losses and liabilities). The litigation management deed provides that the Company will generally control the conduct of the VE territory covered litigation, subject to certain obligations to report and consult with the litigation management committees for VE territory covered litigation (the “VE territory litigation management committees”). The VE territory litigation management committees, which are composed of representatives of certain Visa Europe members, have also been granted consent rights to approve certain material decisions in relation to the VE territory covered litigation.
The Company obtained certain protections for VE territory covered losses through the U.K.UK&I and Europe preferred stock, the U.K.UK loss sharing agreement, and the litigation management deed, referred to as the "Europe“Europe retrospective responsibility plan." See Note 2—Acquisition of Visa Europe and Note 20—Legal Matters. The plan covers VE territory covered litigation (and resultant liabilities and losses) relating to the covered period, which generally refers to the period before the Closing. Visa'sVisa’s protection from the plan is further limited to seventy percent70% of any liabilities where the claim relates to inter-regional multilateral interchange fee rates where the issuer is located outside the Visa Europe territory, whileand the merchant is located within the Visa Europe territory. The plan does not protect the Company in Europe against all types of litigation or remedies or fines imposed in Europe,competition law enforcement proceedings, only the interchange litigation specifically covered by the plan'splan’s terms.
Unlike the U.S. retrospective responsibility plan, the Europe retrospective responsibility plan does not have an escrow account that is used to fund settlements or judgments. The Company is entitled to recover VE territory covered losses through a periodic adjustment to the class A common stock conversion rates applicable to the U.K.UK&I and Europe preferred stock. The total amount of protection available through the preferred stock component of the Europe retrospective responsibility plan is equivalent to the as-converted value of the preferred stock, which can be calculated at any point in time as the product of: (a) the outstanding number of shares of preferred stock; (b) the current conversion rate applicable to each class of preferred stock; and (c) Visa'sVisa’s class A common stock price. This amount differs from the value of the preferred stock recorded within stockholders'stockholders’ equity on the Company'sCompany’s consolidated balance sheet.sheets. The book value of the preferred stock reflects its historical value recorded at the Closing less VE territory covered losses recovered through a reduction of the applicable conversion rate. The book value does not reflect changes in the underlying class A common stock price subsequent to the Closing.

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September 30, 2018

Visa Inc. net income will not be impacted by VE territory covered losses as long as the as-converted value of the preferred stock is greater than the covered loss. VE territory covered losses will be recorded when the loss is deemed to be probable and reasonably estimable, or in the case of attorney'sattorney’s fees, when incurred. Concurrently, the Company will record a reduction to stockholders'stockholders’ equity, and operating expenses, which represents the Company'sCompany’s right to recover such losses through adjustments to the conversion rate applicable to the preferred stock. The reduction to stockholders'stockholders’ equity is recorded in a contra-equity account referred to as "right“right to recover for covered losses."

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September 30, 2016

VE territory covered losses may be recorded before the corresponding adjustment to the applicable conversion rate is effected. Adjustments to the conversion rate may be executed once in any six-month period unless a single, individual loss greater than €20 million is incurred, in which case, the six-month limitation does not apply. When the adjustment to the conversion rate is made, the amount previously recorded in "right“right to recover for covered losses"losses” as contra-equity will then be recorded against the book value of the preferred stock within stockholders'stockholders’ equity. As
During the year ended September 30, 2018, the Company recovered $56 million of VE territory covered losses through adjustments to the class A common stock conversion rates applicable to the UK&I and Europe preferred stock. The conversion rates applicable to the UK&I and Europe preferred stock were reduced from 13.077and 13.948, respectively, as of September 30, 2016,2017 to 12.955 and 13.888, respectively, as of September 30, 2018.
The following table sets forth the Company had recorded $34 million in the "right to recover for covered losses"activities related to VE territory covered losses of which $25 million wasin preferred stock and “right to recover for covered losses” within equity during the year ended September 30, 2018. VE territory covered losses incurred prior to the Closing. There were no adjustments to the conversion rate in fiscal 2016.reflect settlements with merchants and additional legal costs. See Note 17—Legal Matters.
 Preferred Stock Right to Recover for Covered Losses
 UK&I Europe 
 (in millions)
Balance as of September 30, 2017$2,326
 $3,200
 $(52)
VE territory covered losses incurred
 
 (11)
Recovery through conversion rate adjustment(35) (21) 56
Balance as of September 30, 2018$2,291
 $3,179
 $(7)
The following table sets forth the as-converted value of the preferred stock available to recover VE territory covered losses compared to the book value of preferred shares recorded in stockholders'stockholders’ equity within the Company'sCompany’s consolidated balance sheetsheets as of September 30, 20162018 and 2017.(1):
September 30, 2016September 30, 2018 September 30, 2017
As-Converted Value of Preferred Stock(2)
 Book Value of Preferred Stock
As-Converted Value of Preferred Stock(2)
 Book Value of Preferred Stock 
As-Converted Value of Preferred Stock(3)
 Book Value of Preferred Stock
(in millions)(in millions)
U.K.&I preferred stock$2,862
 $2,516
UK&I preferred stock$4,823
 $2,291
 $3,414
 $2,326
Europe preferred stock3,642
 3,201
6,580
 3,179
 4,634
 3,200
Total$6,504
 $5,717
11,403
 5,470
 8,048
 5,526
Less: Right to recover for covered losses(34) (34)
Less: right to recover for covered losses(7) (7) (52) (52)
Total recovery for covered losses available$6,470
 $5,683
$11,396
 $5,463
 $7,996
 $5,474
(1) 
Figures in the table may not recalculate exactly due to rounding. As-converted and book values of preferred stock are based on unrounded numbers.
(2) 
The as-converted value of preferred stock is calculated as the product of: (a) 2 million and 3 million shares of the U.K.UK&I and Europe preferred stock outstanding, respectively, as of September 30, 2016;2018; (b) 12.955 and 13.888, the 13.952 class A common stock conversion rate applicable to both the U.K.UK&I and Europe preferred stock outstanding, respectively, as of September 30, 2016;2018; and (c) $82.70, Visa's$150.09, Visa’s class A common stock closing stock price as of September 30, 2016. Figures in the table may not recalculate exactly due to rounding.2018. Earnings per share is calculated based on unrounded numbers.

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September 30, 20162018

(3)
The as-converted value of preferred stock is calculated as the product of: (a) 2 million and 3 million shares of the UK&I and Europe preferred stock outstanding, respectively, as of September 30, 2017; (b) 13.077 and 13.948, the class A common stock conversion rate applicable to the UK&I and Europe preferred stock outstanding, respectively, as of September 30, 2017; and (c) $105.24, Visa’s class A common stock closing stock price as of September 30, 2017. Earnings per share is calculated based on unrounded numbers.
Note 4—3—Fair Value Measurements and Investments
Fair Value Measurements
The Company measures certain assets and liabilities at fair value. See Note 1—Summary of Significant Accounting Policies.
Assets and Liabilities Measured at Fair Value on a Recurring Basis
Fair Value Measurements at September 30
Using Inputs Considered as
Fair Value Measurements at September 30
Using Inputs Considered as
Level 1 Level 2 Level 3Level 1 Level 2
2016 2015 2016 2015 2016 20152018 2017 2018 2017
(in millions)(in millions)
Assets                  
Cash equivalents and restricted cash:                  
Money market funds$4,537
 $3,051
        $6,252
 $5,935
    
U.S. government-sponsored debt securities    $196
 $280
        $1,048
 $2,870
Investment securities, trading:                  
Equity securities71
 66
        98
 82
    
Investment securities, available-for-sale:                  
U.S. government-sponsored debt securities    4,699
 2,615
        5,008
 3,663
U.S. Treasury securities2,178
 2,656
        2,508
 1,621
    
Equity securities53
 4
        15
 124
    
Corporate debt securities    249
 533
    
Auction rate securities        $
 $7
Prepaid and other current assets:                  
Foreign exchange derivative instruments    50
 76
        78
 18
Other Assets:           
Foreign exchange derivative instruments    6
      
Other assets:       
Total$6,839
 $5,777
 $5,200
 $3,504
 $
 $7
$8,873
 $7,762
 $6,134
 $6,551
Liabilities                  
Accrued liabilities:                  
Visa Europe put option        $
 $255
Foreign exchange derivative instruments    $116
 $13
    
Other liabilities:           
Foreign exchange derivative instruments    $20
          $22
 $98
Total$
 $
 $136
 $13
 $
 $255
$
 $
 $22
 $98
There were no transfers between Level 1 and Level 2 assets during fiscal 2016.2018.
Level 1 assets measured at fair value on a recurring basis. Money market funds, publicly-traded equity securities and U.S. Treasury securities are classified as Level 1 within the fair value hierarchy, as fair value is based on quoted prices in active markets.
Level 2 assets and liabilities measured at fair value on a recurring basis. The fair value of U.S. government-sponsored debt securities and corporate debt securities, as provided by third-party pricing vendors, is based on quoted prices in active markets for similar, not identical, assets. The pricing data obtained from outside sources is reviewed internally for reasonableness, compared against benchmark quotes from independent pricing sources, then confirmed or revised accordingly. Foreign exchange derivative instruments are valued using inputs that are observable in the market or can be derived principally from or corroborated by observable market data. There were no substantive changes to the valuation techniques and related inputs used to measure fair value during fiscal 2016.2018.

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September 30, 20162018

Level 3 assets and liabilities measured at fair value on a recurring basis. Auction rate securities are classified as Level 3 due to a lack of trading in active markets and a lack of observable inputs in measuring fair value. There were no substantive changes to the valuation techniques and related inputs used to measure fair value during fiscal 2016.
Visa Europe put option agreement. On June 21, 2016, the Company acquired 100% of the share capital of Visa Europe, effected by the Visa Europe board of directors' exercise of the amended Visa Europe put option. Therefore, the Visa Europe put option was contractually terminated as a result of the transaction. During the first quarter of fiscal 2016, the Company recorded a $255 million non-cash decrease in the fair value of the put option as non-operating income in the Company's consolidated statements of operations, reducing the fair value of the liability to zero. See Note 2—Acquisition of Visa Europe. The liability was classified within Level 3 as the assumed probability that Visa Europe would elect to exercise its option in its unamended form, and the estimated P/E differential were among several unobservable inputs used to value the unamended put option.
Assets Measured at Fair Value on a Non-recurring Basis
Non-marketable equity investments and investments accounted for under the equity method. These investments are classified as Level 3 due to the absence of quoted market prices, the inherent lack of liquidity and the fact that inputs used to measure fair value are unobservable and require management'smanagement’s judgment. When certain events or circumstances indicate that impairment may exist, the Company revalues the investments using various assumptions, including the financial metrics and ratios of comparable public companies. There were no significant impairment charges incurred during fiscal 2016, 20152018, 2017 and 2014.2016. At September 30, 20162018 and 2015,2017, these investments totaled $46$137 millionand $45$94 million,, respectively. These assets are classified in other assets on the consolidated balance sheets.
Non-financial assets and liabilities. Long-lived assets such as goodwill, indefinite-lived intangible assets, finite-lived intangible assets and property, equipment and technology are considered non-financial assets. The Company does not have any non-financial liabilities measured at fair value on a non-recurring basis. Finite-lived intangible assets primarily consist of customer relationships, trade names and reseller relationships, all of which were obtained through acquisitions. SeeNote 7—5—Intangible Assets and Goodwill.Goodwill.
If the Company were required to perform a quantitative assessment for impairment testing of goodwill and indefinite-lived intangible assets, the fair values would generally be estimated using an income approach. As the assumptions employed to measure these assets on a non-recurring basis are based on management'smanagement’s judgment using internal and external data, these fair value determinations are classified as Level 3 in the fair value hierarchy. The Company completed its annual impairment review of its indefinite-lived intangible assets and goodwill as of February 1, 2016,2018, and concluded that there was no impairment. No recent events or changes in circumstances indicate that impairment existed at September 30, 2016.2018. See Note 1—Summary of Significant Accounting Policies.
Other Fair Value Disclosures
Long-term debt. DIn December 2015, the Company issued fixed-rate senior notes in an aggregate principal amount of $16.0 billion, with maturities ranging between 2 and 30 years. See Note 9—Debt. These debtebt instruments are measured at amortized cost on the Company'sCompany’s consolidated balance sheetsheets at September 30, 2016.2018 and 2017. The fair value of these notes, as provided by third-party pricing vendors, is based on quoted prices in active markets for similar, not identical, assets. The pricing data obtained from outside sources is reviewed internally for reasonableness, compared against benchmark quotes from independent pricing sources, then confirmed or revised accordingly. If measured at fair value in the financial statements, these instruments would be classified as Level 2 in the fair value hierarchy.

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September 30, 2016

The following table presents the carrying amountvalue and estimated fair value of the Company’slong-term debt in orderwere both $16.6 billion as of maturity:September 30, 2018. The carrying value and estimated fair value of long-term debt was $18.4 billion and $19.2 billion, respectively, as of September 30, 2017.
 September 30, 2016
 Carrying Amount Estimated Fair Value
 (in millions)
1.20% Senior Notes due December 2017$1,746
 $1,754
2.20% Senior Notes due December 20202,988
 3,077
2.80% Senior Notes due December 20222,238
 2,359
3.15% Senior Notes due December 20253,964
 4,225
4.15% Senior Notes due December 20351,485
 1,698
4.30% Senior Notes due December 20453,461
 4,045
 $15,882
 $17,158
Other Financial Instruments not Measured at Fair Value
The following financial instruments are not measured at fair value on the Company'sCompany’s consolidated balance sheet at September 30, 2016,2018, but require disclosure of their fair values: time deposits recorded in prepaid expenses and other current assets, settlement receivable and payable and customer collateral. The estimated fair value of such instruments at September 30, 20162018 approximates their carrying value due to their generally short maturities. If measured at fair value in the financial statements, these financial instruments would be classified as Level 2 in the fair value hierarchy.
Investments
Trading Investment Securities
Trading investment securities include mutual fund equity security investments related to various employee compensation and benefit plans. Trading activity in these investments is at the direction of the Company'sCompany’s employees. These investments are held in trust and are not available for the Company'sCompany’s operational or liquidity needs. Interest and dividend income and changes in fair value are recorded in non-operating income, and offset in personnel expense on the consolidated statements of operations. As of September 30, 20162018 and 2015,2017, trading investment securities totaled $71$98 million and $66$82 million,, respectively.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 20162018

Available-for-sale Investment Securities
The amortized cost, unrealized gains and losses and fair value of available-for-sale investment securities are as follows:
September 30, 2016 
September 30, 2015

September 30, 2018 September 30, 2017
Amortized
Cost
 Gross Unrealized 
Fair
Value
 
Amortized
Cost
 Gross Unrealized 
Fair
Value
Amortized
Cost
 Gross Unrealized 
Fair
Value
 
Amortized
Cost
 Gross Unrealized 
Fair
Value
Gains Losses Gains Losses Gains Losses Gains Losses 
(in millions)(in millions)
U.S. government-sponsored debt securities$4,693
 $6
 $
 $4,699
 $2,612
 $3
 $
 $2,615
$5,016
 $
 $(8) $5,008
 $3,664
 $1
 $(2) $3,663
U.S. Treasury securities2,176
 3
 
 2,179
 2,652
 4
 
 2,656
2,516
 
 (8) 2,508
 1,623
 
 (2) 1,621
Equity securities7
 46
 
 53
 4
 
 
 4
4
 11
 
 15
 5
 119
 
 124
Corporate debt securities248
 
 
 248
 533
 
 
 533
Auction rate securities
 
 
 
 7
 
 
 7
Total$7,124
 $55
 $
 $7,179
 $5,808
 $7
 $
 $5,815
$7,536
 $11
 $(16) $7,531
 $5,292
 $120
 $(4) $5,408
Less: current portion of available-for-sale investment securities      (3,248)       (2,431)      $(3,449)       $(3,482)
Long-term available-for-sale investment securities      $3,931
       $3,384
      $4,082
       $1,926
The available-for-saleAvailable-for-sale investment securities primarily include U.S. Treasury securities and U.S. government-sponsored debt securities and corporate debt securities. Available-for-sale debt securities are presented below in accordance with their stated maturities. The majorityA portion of these investments, $3.9$4.1 billion, are classified as non-current, as they have stated maturities of more than one year from the balance sheet date. However, these investments are generally available to meet short-term liquidity needs.
Amortized Cost Fair ValueAmortized Cost Fair Value
(in millions)(in millions)
September 30, 2016:   
September 30, 2018:   
Due within one year$3,193
 $3,195
$3,443
 $3,434
Due after 1 year through 5 years3,925
 3,931
4,089
 4,082
Due after 5 years through 10 years
 

 
Due after 10 years
 

 
Total$7,118
 $7,126
$7,532
 $7,516

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VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 20162018

Investment Income
Investment income is recorded as non-operating income in the Company'sCompany’s consolidated statements of operations and consisted of the following:
For the Years Ended
September 30,
For the Years Ended
September 30,
2016 2015 20142018 2017 2016
(in millions)(in millions)
Interest and dividend income on cash and investments$75
 $31
 $25
$173
 $92
 $75
Gain on other investments5
 3
 8

 6
 5
Investment securities, trading:          
Unrealized gains (losses), net3
 (6) (2)
Unrealized gains, net2
 6
 3
Realized gains, net
 2
 6
4
 2
 
Investment securities, available-for-sale:          
Realized gains, net3
 21
 1
Realized gains (losses), net from sales98
 (1) 3
Realized gains from donation193
 
 
Other-than-temporary impairment on investments(4) (5) (3)
 
 (4)
Investment income$82
 $46
 $35
$470
 $105
 $82
Note 5—Prepaid Expenses and Other Assets
Prepaid expenses and other current assets consisted of the following:
 September 30,
2016
 September 30,
2015
 (in millions)
Prepaid operating expenses and maintenance$151
 $137
Income tax receivable (See Note 19—Income Taxes)
232
 77
Foreign exchange derivative instruments (See Note 12—Derivative Financial Instruments)
50
 76
Other122
 63
Total$555
 $353
Other non-current assets consisted of the following:
 September 30,
2016
 September 30,
2015
 (in millions)
Non-current income tax receivable (See Note 19—Income Taxes)
$731
 $627
Pension assets (See Note 10—Pension, Postretirement and Other Benefits)
22
 36
Other investments (See Note 4—Fair Value Measurements and Investments)
46
 45
Long-term prepaid operating expenses and other72
 57
Non-current deferred tax assets (See Note 19—Income Taxes)(1)
22
 13
Total$893
 $778
(1)
The Company elected to early adopt ASU 2015-17 on a retrospective basis effective October 1, 2015 and all deferred tax assets and liabilities are classified as non-current. Previously, current deferred tax assets had been presented separately and current deferred tax liabilities had been included in accrued liabilities on the consolidated balance sheets. See Note 1—Summary of Significant Accounting Policies and Note 19—Income Taxes.

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VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2016

Note 6—4—Property, Equipment and Technology, Net
Property, equipment and technology, net, consisted of the following:
September 30,
2016
 September 30,
2015
September 30,
2018
 September 30,
2017
(in millions)(in millions)
Land$74
 $71
$69
 $72
Buildings and building improvements839
 803
898
 865
Furniture, equipment and leasehold improvements1,382
 1,267
1,661
 1,534
Construction-in-progress125
 120
153
 139
Technology2,378
 2,022
2,916
 2,533
Total property, equipment and technology4,798
 4,283
5,697
 5,143
Accumulated depreciation and amortization(2,648) (2,395)(3,225) (2,890)
Property, equipment and technology, net$2,150
 $1,888
$2,472
 $2,253
Technology consists of both purchased and internally developed software. Internally developed software primarily represents software utilized by the VisaNet electronic payments network. At September 30, 20162018 and 2015,2017, accumulated amortization for technology was $1.5$1.9 billion and $1.4$1.7 billion,, respectively.
At September 30, 2016,2018, estimated future amortization expense on technology was as follows:
Fiscal: 2017 2018 2019 2020 2021 and thereafter Total
Fiscal year ending September 30,2019 2020 2021 2022 2023 Thereafter Total
  (in millions) (in millions)
Estimated future amortization expense $274
 $209
 $161
 $108
 $84
 $836
$309
 $257
 $195
 $128
 $69
 $32
 $990
Depreciation and amortization expense related to property, equipment and technology was $452$558 million, $500 million, $431 millionand $369$452 million for fiscal 2016, 20152018, 2017 and 2014,2016, respectively. Included in those amounts was amortization expense on technology of $259$312 million,, $251 $285 million and $198$259 million for fiscal 2016, 20152018, 2017 and 2014,2016, respectively.

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VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 20162018

Note 7—5—Intangible Assets and Goodwill
Indefinite-lived and finite-lived intangible assets consisted of the following: 
September 30, 2016 September 30, 2015September 30, 2018 September 30, 2017
Gross 
Accumulated
Amortization
 Net Gross 
Accumulated
Amortization
 NetGross 
Accumulated
Amortization
 Net Gross 
Accumulated
Amortization
 Net
(in millions)(in millions)
Finite-lived intangible assets:                      
Customer relationships$351
 $(220) $131
 $351
 $(196) $155
$452
 $(274) $178
 $438
 $(237) $201
Trade names192
 (80) 112
 192
 (67) 125
199
 (106) 93
 195
 (93) 102
Reseller relationships95
 (70) 25
 95
 (59) 36
95
 (82) 13
 95
 (79) 16
Other18
 (9) 9
 53
 (17) 36
17
 (11) 6
 17
 (9) 8
Total finite-lived intangible assets$656
 $(379) $277
 $691
 $(339) $352
763
 (473) 290
 745
 (418) 327
Indefinite-lived intangible assets:    

     

    

     

Customer relationships and reacquired rights$22,873
 $
 $22,873
 $6,925
 $
 $6,925
23,184
 
 23,184
 23,437
 
 23,437
Visa trade name4,084
 
 4,084
 2,564
 
 2,564
4,084
 
 4,084
 4,084
 
 4,084
Visa Europe franchise right
 
 
 1,520
 
 1,520
Total Indefinite-lived intangible assets$26,957
 $
 $26,957
 $11,009
 $
 $11,009
Total intangible assets, net$27,613
 $(379) $27,234
 $11,700
 $(339) $11,361
Total indefinite-lived intangible assets27,268
 
 27,268
 27,521
 
 27,521
Total intangible assets$28,031
 $(473) $27,558
 $28,266
 $(418) $27,848
Amortization expense related to finite-lived intangible assets was $55 million, $56 million and $50 million for fiscal $50 million2018, $63 million2017 and $66 million for fiscal 2016, 2015 and 2014, respectively. At September 30, 20162018, estimated future amortization expense on finite-lived intangible assets is as follows:
Fiscal: 2017 2018 2019 2020 
2021 and
thereafter
 Total
Fiscal year ending September 30,2019 2020 2021 2022 2023 Thereafter Total
 (in millions)(in millions)
Estimated future amortization expense $46
 40
 40
 40
 111
 $277
$56
 $56
 $56
 $50
 $28
 $44
 $290
There was no impairment related to the Company’s indefinite-lived or finite-lived intangible assets during fiscal 2016, 20152018, 2017 or 2014.2016.
The increase inIn February 2017, the Company acquired a business for a total purchase consideration net intangible assets during 2016 wasof cash received of approximately $302 million, paid primarily related to the Company's acquisition of Visa Europe.with cash on hand. Total purchase consideration of $18.8 billion washas been allocated to the tangible and identifiable intangible assets acquired, and to liabilities assumed based on their respective fair valuevalues on the acquisition date. Related indefinite-livedfinite-lived intangible assets recorded totaled $16.1 billion consisting$104 million with a weighted-average useful life of customer relationships and reacquired rights. Upon consummation of the acquisition, the Visa Europe franchise right of $1.5 billion, previously acquired as part of the Company's October 2007 reorganization, was reclassified as a Visa trade name intangible asset as the franchise right permitted Visa Europe's use of the Visa trade name and technology prior to acquisition.eight years. Goodwill of $3.3 billion$181 million was recorded to reflect the excess purchase consideration over net assets acquired. IntangibleThe consolidated financial statements include the operating results of the acquired business from the date of acquisition. Pro forma information related to the acquisition has not been presented as the impact is not material to the Company’s financial results.
The decrease in total net intangible assets and goodwill during fiscal 2018 was primarily related to foreign currency translation, which is recorded as a resultcomponent of the Visa Europe acquisition are denominated in euros and translated into U.S. dollars. As such, the change in goodwill balance from the acquisition date to September 30, 2016 primarily includes the impact of $39 million resulting from changesaccumulated other comprehensive income in the euro to U.S. dollar exchange rate during the period. See Note 2—Acquisition of Visa Europe.consolidated balance sheets.

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VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 20162018

Note 8—Accrued and Other Liabilities
Accrued liabilities consisted of the following:
 September 30,
2016
 September 30,
2015
 (in millions)
Accrued operating expenses(1)
$347
 $257
Visa Europe put option (See Note 2—Acquisition of Visa Europe)(2)

 255
Accrued interest expenses(3)
145
 
Accrued income taxes (See Note 19—Income Taxes)
153
 75
Other(5)
483
 262
Total$1,128
 $849
Other non-current liabilities consisted of the following:
 September 30,
2016
 September 30,
2015
 (in millions)
Accrued income taxes (See Note 19—Income Taxes)(4)
$911
 $752
Employee benefits137
 77
Other114
 68
Total$1,162
 $897
(1)
Increase includes accrued operating expenses assumed from the Visa Europe acquisition.
(2)
On June 21, 2016, the Company acquired 100% of the share capital of Visa Europe, effected by the Visa Europe board of directors' exercise of the amended Visa Europe put option. Therefore, the Visa Europe put option was contractually terminated as a result of the transaction. See Note 2—Acquisition of Visa Europe.
(3)
Interest expenses accrued as at September 30, 2016 is related to the issuance of long-term debt in December 2015. See Note 9—Debt.
(4)
The increase in non-current accrued income taxes is primarily related to the increase in liabilities for uncertain tax positions.
(5)
Current year balance includes amounts assumed from the Visa Europe acquisition related to uncertainties around foreign non-income tax obligations. Prior year current deferred tax liabilities have been retroactively reclassed to non-current deferred tax liabilities on the consolidated balance sheets upon adoption of FASB issued ASU 2015-17. See Note 1—Summary of Significant Accounting Policies and Note 19—Income Taxes.

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VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2016

Note 9—6—Debt
The Company had outstanding debt as follows:
 September 30, 2016  
 Principal Amount Unamortized Discounts and Debt Issuance Costs Carrying Amount Effective Interest Rate
 (in millions, except percentages)
1.20% Senior Notes due December 2017 (the "2017 Notes")$1,750
 $(4) $1,746
 1.37%
2.20% Senior Notes due December 2020 (the "2020 Notes")3,000
 (12) 2,988
 2.30%
2.80% Senior Notes due December 2022 (the "2022 Notes")2,250
 (12) 2,238
 2.89%
3.15% Senior Notes due December 2025 (the "2025 Notes")4,000
 (36) 3,964
 3.26%
4.15% Senior Notes due December 2035 (the "2035 Notes")1,500
 (15) 1,485
 4.23%
4.30% Senior Notes due December 2045 (the "2045 Notes")3,500
 (39) 3,461
 4.37%
Total long-term debt$16,000
 $(118) $15,882
  
 September 30, 2018 September 30, 2017  
 Principal Amount Principal Amount Effective Interest Rate
 (in millions, except percentages)
1.20% Senior Notes due 2017 (the “2017 Notes”)
 1,750
 1.37%
2.20% Senior Notes due 2020 (the “2020 Notes”)3,000
 3,000
 2.30%
2.15% Senior Notes due September 2022 (the “September 2022 Notes”)1,000
 1,000
 2.30%
2.80% Senior Notes due December 2022 (the “December 2022 Notes”)2,250
 2,250
 2.89%
3.15% Senior Notes due 2025 (the “2025 Notes”)4,000
 4,000
 3.26%
2.75% Senior Notes due 2027 (the “2027 Notes”)750
 750
 2.91%
4.15% Senior Notes due 2035 (the “2035 Notes”)1,500
 1,500
 4.23%
4.30% Senior Notes due 2045 (the “2045 Notes”)3,500
 3,500
 4.37%
3.65% Senior Notes due 2047 (the “2047 Notes”)750
 750
 3.73%
Total debt$16,750
 $18,500
  
      
Unamortized discounts and debt issuance costs(120) (133)  
Less: current portion of long-term debt
 (1,749)  
Total long-term debt$16,630
 $16,618
  
Senior Notes
In December 2015,September 2017, the Company issued fixed-rate senior notes (the 2017 Notes, 2020 Notes,September 2022 Notes, 2025 Notes, 20352027 Notes and 20452047 Notes, or collectively, the "Notes")“Notes issued in conjunction with the acquisition of Visa Europe,2017”) in an aggregate principal amount of $16.0$2.5 billion, with maturities ranging between 25 and 30 years. Interest on the Notes at a rate ranging between 1.20% and 4.30%,issued in 2017 is payable semi-annually on June 14March 15 and December 14September 15 of each year, commencing June 14, 2016. The Company recognized related interest expense of $399 million in fiscal 2016 as non-operating expense.March 15, 2018. The net aggregate proceeds from the issuance of the Notes issued in 2017, after deducting discounts and debt issuance costs, were $15.9approximately $2.5 billion.
Use of Proceeds from Notes issued in 2017. On September 11, 2017, the Company called for redemption of all of the $1.75 billion principal amount outstanding of the 2017 Notes in accordance with the optional redemption provisions set forth in the governing indenture. Subsequent to fiscal 2017, on October 11, 2017, the redemption date, the Company redeemed all of the $1.75 billion principal amount. The discounts and debt issuance costs are amortized overredemption was funded with the respective term of each note usingproceeds from the effective interest method. Notes issued in 2017.
The indenture governing the NotesCompany’s outstanding senior notes, or collectively, the “Notes”, contains customary event of default provisions. The Notes are senior unsecured obligations of the Company, ranking equally and ratably among themselves and with the Company'sCompany’s existing and future unsecured and unsubordinated debt. The Notes are not secured by any assets of the Company and are not guaranteed by any of the Company'sCompany’s subsidiaries.The Company was in compliance with all related covenants as of September 30, 2016.
2018. Each series of the Notes may be redeemed as a whole or in part, at the Company’s option at any time, prior to, with respect to the 2017 Notes, their maturity date, and with respect to the 2020 Notes, the 2022 Notes, the 2025 Notes, the 2035 Notes and the 2045 Notes, the applicable par call date (as set forth in the table below), at a price equal to the greater of:
100% of the principal amount of such Notes; and
the sum of the present value of the remaining scheduled payments of principal and interest through the maturity or par call date for each of the Notes below at the treasury rate defined under the terms of the Notes, plus the applicable spread for such Notes (as set forth in the table below),
plus, in each case, accrued and unpaid interest to, but excluding, the date of redemption.

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VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2016

SeriesMaturity/Par Call DateSpread
2017 NotesDecember 14, 20175 bps
2020 NotesNovember 14, 202010 bps
2022 NotesOctober 14, 202212.5 bps
2025 NotesSeptember 14, 202515 bps
2035 NotesJune 14, 203520 bps
2045 NotesJune 14, 204520 bps
On or after the applicable par call date, the Notes, except the 2017 Notes may be redeemed as a whole or in part at the Company’s option at any time at aspecified redemption price equal to 100%prices.
The Company recognized related interest expense of the principal amount of the Notes being redeemed plus accrued interest.$550 million and $505 million in fiscal 2018 and fiscal 2017, respectively, as non-operating expense.
FutureAt September 30, 2018, future principal payments on the Company'sCompany’s outstanding debt are as follows:
Fiscal Year2017 2018 2019 2020 2021 Thereafter Total
(in millions)$
 1,750
 
 
 3,000
 11,250
 $16,000
Fiscal year ending September 30,2019 2020 2021 2022 2023 Thereafter Total
 (in millions)
Future principal payments$
 $
 $3,000
 $1,000
 $2,250
 $10,500
 $16,750

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VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2018

Commercial Paper Program
Visa maintains a commercial paper program to support its working capital requirements and for other general corporate purposes. Under the program, the Company is authorized to issue up to $3.0$3.0 billion in outstanding notes, with maturities up to 397 days from the date of issuance. The Company had no outstanding obligations under the program at as of September 30, 2016.2018 and 2017.
Credit Facility
On January 27, 2016, theThe Company Visa International Service Association and Visa U.S.A. Inc., and subsequently, Visa Europe Limited and Visa Europe Services Inc. (collectively, the "Borrowers") entered intois a party to a credit agreement for a 5-year, unsecured $4.0$4.0 billion revolving credit facility (the "Credit Facility"“Credit Facility”) with Bank of America, N.A., as administrative agent and the lenders party thereto. JP Morgan Chase Bank, N.A., acted as syndication agent in connection with the Credit Facility; Bank of China, Los Angeles Branch, Barclays Bank PLC, Citibank, N.A., HSBC Bank USA, N.A., Royal Bank of Canada, Standard Chartered Bank, The Bank of Tokyo-Mitsubishi UFJ, Ltd., U.S. Bank National Association, Wells Fargo Bank National Association, Deutsche Bank Securities Inc. and Toronto Dominion (New York) LLC, acted as Documentation Agents; and J.P. Morgan Securities LLC, Merrill Lynch, Pierce, Fenner & Smith Incorporated, Bank of China, Los Angeles Branch, Barclays Bank PLC, Citigroup Global Markets, Inc., HSBC Bank USA, N.A., RBC Capital Markets, Standard Chartered Bank, The Bank of Tokyo-Mitsubishi UFJ, Ltd., U.S. Bank National Association, Wells Fargo Securities, LLC, Deutsche Bank Securities Inc. and TD Securities (USA) LLC, acted as joint lead arrangers and joint book runners. The Credit Facility, which expires on January 27, 2021, replaced the Company's prior $3.0 billion credit facility, which expired on January 27, 2016.
The Credit Facility provides the Borrowers with a borrowing capacity of up to $4.0 billion.2022. Borrowings under the Credit Facility are available for general corporate purposes. Interest on the borrowings under the Credit Facility would be charged at the London Interbank Offered Rate (LIBOR) or an alternative base rate, in each case plus applicable margins that fluctuate based on the applicable rating of senior unsecured long-term securities of the Company. The Borrowers haveCompany has agreed to pay a commitment fee which will fluctuate based on such applicable rating of the Company.
Other material terms are:
a financial covenant which requires the The Company to maintain a Consolidated Indebtedness to Consolidated EBITDA Ratio (as defined in the Credit Facility) of not greater than 3.75 to 1.00;
customary restrictive covenants, which limit the Borrowers' ability to, among other things, create certain liens, effect fundamental changes to their business, or merge or dispose substantially all of their assets, subject in each case to customary exceptions and amounts;

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VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2016

customary events of default, upon the occurrence of which, after any applicable grace period, the requisite lenders will have the ability to accelerate allhad no amounts outstanding loans thereunder and terminate the commitments; and
other customary and standard terms and conditions.
The Borrowers had no borrowings under the Credit Facility and the Company was in compliance with all related covenants as of and during the year ended September 30, 2016. The participating lenders in the Credit Facility include certain holders of the Company's class B2018 and class C common stock and U.K.&I and Europe preferred stock, certain of the Borrowers' customers and their affiliates.2017.
Note 10—7—Pension, Postretirement and Other Benefits
The Company sponsors various qualified and non-qualified defined benefit pension and other postretirement benefit plans that provide for retirement and medical benefits for substantially all eligible employees residing in the United States. The Company also sponsors other pension benefit plans that provide benefits for internationally-based employees at certain non-U.S. locations. As a result of the acquisition of Visa Europe, the Company assumed the obligations related to Visa Europe's defined benefit plan, primarily consisting of the U.K. funded and unfunded pension plans.
Disclosures presented below include the U.S. pension plans and the non-U.S. plans, comprising only the Visa Europe plans. Disclosures relating to other U.S. postretirement benefit plans and other non-U.S. pension benefit plans are not included as they are immaterial, individually and in aggregate. The Company uses a September 30 measurement date for its pension and other postretirement benefit plans.
Defined benefit pension plans. The U.S. pension benefits under the defined benefit pension plan arewere earned based on a cash balance formula. An employee’s cash balance account iswas credited with an amount equal to 6% of eligible compensation plus interest based on 30-year Treasury securities. In October 2015, the Company'sCompany’s board of directors approved an amendment of the U.S. qualified defined benefit pension plan such that the Company discontinued employer provided credits after December 31, 2015. Plan participants continue to earn interest credits on existing balances at the time of the freeze. As a result, a curtailment gain totaling $8 million was recognized in fiscal 2016 as part of the Company'sCompany’s net periodic benefit cost.  
The funding policy for the U.S. pension benefits is to contribute annually no less than the minimum required contribution under ERISA.
Under the Visa Europe U.K.UK pension plans, presented below under "non-U.S. plans"“non-U.S. plans”, retirement benefits are provided based on the participants'participants’ final pensionable pay and are currently closed to new entrants. However, future benefits continue to accrue for active participants. The funding policy is to contribute in accordance with the appropriate funding requirements agreed with the trustees of the U.K.UK pension plans. Additional amounts may be agreed with the U.K.UK pension plan trustees.
Postretirement benefits plan. The postretirement benefits plan provides medical benefits for retirees and dependents who meet minimum age and service requirements. Benefits are provided from retirement date until age 65. Retirees must contribute on a monthly basis for the same coverage that is generally available to active employees and their dependents. The Company’s contributions are funded on a current basis.

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VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 20162018

Summary of Plan Activities
ChangeReconciliation of pension benefit obligations, plan assets, funded status and amounts recognized in Benefit Obligation:the Company’s consolidated balance sheets:
U.S. Plans Non-U.S. PlansU.S. Plans Non-U.S. Plans
Pension Benefits 
Other
Postretirement  Benefits
 Pension BenefitsSeptember 30, September 30,
September 30, September 30, September 30,2018 2017 2018 2017
2016 2015 2016 2015 2016(in millions)
(in millions)
Change in Pension Benefit Obligation:       
Benefit obligation—beginning of fiscal year$1,005
 $983
 $18
 $20
 $
$913
 $1,072
 $433
 $474
Visa Europe acquisition
 
 
 
 381
Service cost13
 47
 
 
 1

 
 4
 6
Interest cost40
 40
 1
 1
 3
32
 36
 12
 11
Actuarial loss (gain)86
 40
 (2) 
 86
(38) (58) 24
 (52)
Benefit payments(64) (105) (3) (3) (1)(63) (137) (9) (14)
Plan amendment(8) 
 
 
 
Foreign currency exchange rate changes
 
 
 
 4

 
 (12) 8
Benefit obligation—end of fiscal year$1,072
 $1,005
 $14
 $18
 $474
$844
 $913
 $452
 $433
Accumulated benefit obligation$1,072
 $994
 NA
 NA
 $474
$844
 $913
 $452
 $433
Change in Plan Assets:                
Fair value of plan assets—beginning of fiscal year$1,022
 $1,117
 $
 $
 $
$1,074
 $1,077
 $433
 $415
Visa Europe acquisition
 
 
 
 287
Actual return on plan assets118
 (6) 
 
 25
78
 125
 13
 17
Company contribution1
 16
 3
 3
 102
1
 9
 11
 5
Benefit payments(64) (105) (3) (3) (1)(63) (137) (9) (14)
Foreign currency exchange rate changes
 
 
 
 2

 
 (12) 10
Fair value of plan assets—end of fiscal year$1,077
 $1,022
 $
 $
 $415
$1,090
 $1,074
 $436
 $433
Funded status at end of fiscal year$5
 $17
 $(14) $(18) $(59)$246
 $161
 $(16) $
Recognized in Consolidated Balance Sheets:                
Non-current asset$22
 $36
 $
 $
 $
$252
 $168
 $
 $5
Current liability(9) (9) (3) (3) (6)(1) (1) (10) (5)
Non-current liability(8) (10) (11) (15) (53)(5) (6) (6) 
Funded status at end of fiscal year$5
 $17
 $(14) $(18) $(59)$246
 $161
 $(16) $
         
Amounts recognized in accumulated other comprehensive income before tax:
 U.S. Plans Non-U.S. Plans
 September 30, September 30,
 2018 2017 2018 2017
 (in millions)
Net actuarial loss$47
 $97
 $39
 $9


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VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 20162018

Amounts recognized in accumulated other comprehensive income before tax:
 U.S. Plans Non-U.S. Plans
 Pension Benefits 
Other
Postretirement Benefits
 Pension Benefits
September 30, September 30, September 30
 2016 2015 2016 2015 2016
 (in millions)
Net actuarial loss (gain)$241
 $232
 $(5) $(5) $66
Prior service credit
 (9) (2) (5) 
Total$241
 $223
 $(7) $(10) $66
Amounts from accumulated other comprehensive income to be amortized into net periodic benefit cost in fiscal 2017:
 U.S. Plans Non-U.S. Plans
 Pension Benefits 
Other
Postretirement
 Benefits
 Pension Benefits
 (in millions)
Actuarial loss (gain)$15
 $(1) $2
Prior service credit
 (2) 
Total$15
 $(3) $2
Benefit obligations in excess of plan assets related to the Company'sCompany’s U.S. non-qualified plan and the non-U.S. pension plans:plans(1) :
U.S. Plans Non-U.S. PlansU.S. Plans Non-U.S. Plans
September 30, September 30,September 30, September 30,
2016 2015 20162018 2017 2018 2017
(in millions)(in millions)
Accumulated benefit obligation in excess of plan assets            
Accumulated benefit obligation—end of year$(16) $(19) $(474)$(6) $(7) $(452) $(5)
Fair value of plan assets—end of year$
 $
 $415
$
 $
 $436
 $
Projected benefit obligation in excess of plan assets            
Benefit obligation—end of year$(16) $(19) $474
$(6) $(7) $(452) $(5)
Fair value of plan assets—end of year$
 $
 $415
$
 $
 $436
 $
Net periodic pension cost:
 U.S. Plans 
Non-U.S. Plans(1)
 For the Years Ended September 30,
 2018 2017 2016 2018 2017 2016
 (in millions)
Service cost$
 $
 $13
 $4
 $6
 $1
Interest cost32
 36
 40
 12
 11
 3
Expected return on assets(70) (70) (69) (20) (16) (4)
Amortization of prior service credit
 
 (1) 
 
 
Amortization of actuarial loss
 15
 7
 
 2
 
Curtailment gain
 
 (8) 
 
 
Settlement loss3
 15
 13
 
 
 
Total net periodic benefit cost$(35) $(4) $(5) $(4) $3
 $
(1)
For fiscal 2016, the amounts represent the Visa Europe plans’ net pension benefit cost recognized from the Closing through September 30, 2016.
Other changes in plan assets and benefit obligations recognized in other comprehensive income:
 U.S. Plans Non-U.S. Plans
 For the Years Ended September 30,
2018 2017 2016 2018 2017 2016
 (in millions)
Current year actuarial loss (gain)$(47) $(113) $30
 $30
 $(53) $66
Amortization of actuarial (loss) gain(3) (30) (20) 
 (2) 
Amortization of prior service credit
 
 9
 
 
 
Total recognized in other comprehensive income$(50) $(143) $19
 $30
 $(55) $66
Total recognized in net periodic benefit cost and other comprehensive income$(85) $(147) $14
 $26
 $(52) $66

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VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 20162018

Net periodic pension and other postretirement plan cost:
              
 U.S. Plans 
Non-U.S. Plans(1)
 Pension Benefits 
Other
Postretirement Benefits
 Pension Benefits
 Fiscal
 2016 2015 2014 2016 2015 2014 2016
 (in millions)
Service cost$13
 $47
 $46
 $
 $
 $
 $1
Interest cost40
 40
 42
 1
 1
 1
 3
Expected return on assets(69) (72) (68) 
 
 
 (4)
Amortization of:             
Prior service credit(1) (7) (8) (3) (3) (3) 
Actuarial loss (gain)7
 1
 1
 (2) (2) (1) 
Net benefit cost$(10) $9
 $13
 $(4) $(4) $(3) $
Curtailment gain(8) 
 (3) 
 
 
 
Settlement loss13
 7
 3
 
 
 
 
Total net periodic benefit cost$(5) $16
 $13
 $(4) $(4) $(3) $
(1) Represents Visa Europe's U.K. pension plans' net pension benefit cost recognized from the Closing through September 30, 2016.
Other changes in plan assets and benefit obligations recognized in other comprehensive income:
 U.S. Plans Non-U.S. Plans
 Pension Benefits Other Postretirement Benefits Pension Benefits
2016 2015 2016 2015 2016
 (in millions)
Current year actuarial loss (gain)$30
 $119
 $(2) $
 $66
Amortization of actuarial (loss) gain(20) (8) 2
 2
 
Current year prior service credit
 
 
 
 
Amortization of prior service credit9
 7
 3
 3
 
Total recognized in other comprehensive income$19
 $118
 $3
 $5
 $66
Total recognized in net periodic benefit cost and other comprehensive income$14
 $134
 $(1) $1
 $66

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VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2016

Weighted AverageWeighted-Average Actuarial Assumptions:
U.S. Plans Non-U.S. PlansU.S. Plans Non-U.S. Plans
FiscalFor the Years Ended September 30,
2016 2015 2014 20162018 2017 2016 2018 2017 2016
Discount rate for benefit obligation:(1)
       
Discount rate(1) for benefit obligation:
           
Pension3.62% 4.33% 4.27% 2.40%4.23% 3.84% 3.62% 2.90% 2.70% 2.40%
Postretirement1.91% 2.43% 2.59% NA
Discount rate for net periodic benefit cost:                  
Pension4.33% 4.27% 4.81% 3.10%3.84% 3.62% 4.33% 2.70% 2.40% 3.10%
Postretirement2.43% 2.59% 2.76% NA
Expected long-term rate of return on plan assets(2)
7.00% 7.00% 7.00% 3.92%7.00% 7.00% 7.00% 4.25% 4.50% 3.92%
Rate of increase in compensation levels for:(3)
       
Rate of increase(3) in compensation levels for:
           
Benefit obligationNA
 4.00% 4.00% 3.20%NA
 NA
 NA
 3.20% 3.20% 3.20%
Net periodic benefit costNA
 4.00% 4.50% 3.00%NA
 NA
 NA
 3.20% 3.20% 3.00%
(1) 
Represents a single weighted-average discount rate derived based on a cash flow matching analysis, with the projected benefit payments matching spot rates from a yield curve developed from high-quality corporate bonds.
(2) 
Primarily based on the targeted allocation, and evaluated for reasonableness by considering such factors as: (i) actual return on plan assets; (ii) historical rates of return on various asset classes in the portfolio; (iii) projections of returns on various asset classes; and (iv) current and prospective capital market conditions and economic forecasts.
(3) 
This assumption is not applicable for to the U.S. plans in fiscal 2016 due to the amendment of the U.S. qualified defined benefit pension plan in October 2015, which discontinued the employer provided credits effective after December 31, 2015.
The assumed annual rate of future increases in health benefits for the other postretirement benefits plan is 8% for fiscal 2017. The rate is assumed to decrease to 5% by 2021 and remain at that level thereafter. These trend rates reflect management’s expectations of future rates. Increasing or decreasing the healthcare cost trend by 1% would change the postretirement plan benefit obligation by less than $1 million.
Pension Plan Assets
Pension plan assets are managed with a long-term perspective to ensure that there is an adequate level of assets to support benefit payments to participants over the life of the pension plan. Pension plan assets are managed by external investment managers. Investment manager performance is measured against benchmarks for each asset class on a quarterly basis. An independent consultant assists management with investment manager selections and performance evaluations.
Pension plan assets are broadly diversified to maintain a prudent level of risk and to provide adequate liquidity for benefit payments. The Company generally evaluates and rebalances the pension plan assets, as appropriate, to ensure that allocations are consistent with its investment strategy and within target allocation ranges. The weighted average targeted allocation forFor U.S. pension plan assets, the Company’s investment strategy is as follows:to invest in the following: equity securities of 50% to 80%, fixed income securities of 25% to 35% and other, primarily consisting of cash equivalents to meet near term expected benefit payments and expenses, of up to 7%. At September 30, 2016,2018, U.S. pension plan asset allocations for these categories were 62%65%, 34%29% and 4%6%, respectively, which were within target allocation ranges.
The weighted average targeted allocation forFor non-U.S. pension plansplan assets, the Company’s investment strategy is as follows:to invest in the following: equity securities of 40%15%, fixed income securitiesinterest and inflation hedging assets of 20%40% and other of 40%45%, consisting of cash, certain multi-asset funds and property. At September 30, 2016,2018, non-U.S. pension plan asset allocations for these categories were 28%16%, 22%38% and 50%46%, respectively. The actual allocated percentage to other category exceedingrespectively, which were generally aligned with the target is attributed to the $102 million cash contribution made in September 2016.allocations.

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VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 20162018

The following table setstables set forth by level, within the fair value hierarchy, the pension plan’s investments at fair value as of September 30, 20162018 and 2015,2017, including the impact of transactions that were not settled at the end of September:
U.S. PlansU.S. Plans
Fair Value Measurements at September 30,Fair Value Measurements at September 30 Using Inputs Considered as
Level 1 Level 2 Level 3 TotalLevel 1 Level 2 Level 3 Total
2016 2015 2016 2015 2016 2015 2016 20152018 2017 2018 2017 2018 2017 2018 2017
(in millions)(in millions)
Cash equivalents$39
 $11
         $39
 $11
$65
 $31
         $65
 $31
Collective investment funds    571
 540
     571
 540
Corporate debt securities    $185
 $169
     185
 169
    187
 197
     187
 197
U.S. government-sponsored debt securities    30
 66
     30
 66
    30
 47
     30
 47
U.S. Treasury securities100
 74
         100
 74
62
 75
         62
 75
Asset-backed securities        $51
 $31
 51
 31
        34
 39
 34
 39
Equity securities672
 671
         672
 671
141
 145
         141
 145
Total$811
 $756
 $215
 $235
 $51
 $31
 $1,077
 $1,022
$268
 $251
 $788
 $784
 $34
 $39
 $1,090
 $1,074
Non-U.S. Plans
Non-U.S. PlansFair Value Measurements at September 30 Using Inputs Considered as
Fair Value Measurements at September 30, 2016Level 1 Level 2 Level 3 Total
Level 1 Level 2 Level 3 Total2018 2017 2018 2017 2018 2017 2018 2017
(in millions)(in millions)
Cash equivalents$105
     $105
$6
 $1
         $6
 $1
Corporate debt securities  $39
   39
    
 39
     
 39
U.K. Treasury securities52
     52
UK Treasury securities
 150
         
 150
Asset-backed securities    $29
 29
        33
 32
 33
 32
Equity securities116
     116
68
 134
         68
 134
Multi-asset securities (1)
  74
   74
    329
 77
     329
 77
Total$273
 $113
 $29
 $415
$74
 $285
 $329
 $116
 $33
 $32
 $436
 $433
(1) 
Multi-asset securities representsrepresent pension plan assets that are invested in funds comprised of broad ranges of assets.
Level 1 assets. Cash equivalents (money market funds and time deposits and treasury bills)deposits), U.S. and U.K.UK Treasury securities and equity securities are classified as Level 1 within the fair value hierarchy, as fair value is based on quoted prices in active markets.
Level 2 assets. Collective investment funds are unregistered investment vehicles that generally commingle the assets of multiple fiduciary clients, such as pension and other employee benefit plans, to invest in portfolio of stocks, bonds or other securities. Although the collective investment funds held by the plan are ultimately invested in publicly traded equity securities, their own unit values are not directly observable, and therefore they are classified as Level 2. The fair values of U.S. government-sponsored, corporate debt, multi-asset, derivatives and multi-assetU.S. government-sponsored securities are based on quoted prices in active markets for similar assets as provided by third-party pricing vendors. This pricing data is reviewed internally for reasonableness through comparisons with benchmark quotes from independent third-party sources. Based on this review, the valuation is confirmed or revised accordingly.
Level 3 assets. Asset-backed securities are bonds that are backed by various types of assets and primarily consist of mortgage-backed securities. Asset-backed securities are classified as Level 3 due to a lack of observable inputs in measuring fair value.
There were no transfers between Level 1 and Level 2 assets during fiscal 2016 or 2015. A separate roll-forward of Level 3 plan assets measured at fair value is not presented because activities during fiscal 2016 and 2015 were immaterial.

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VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 20162018

There were no transfers between Level 1 and Level 2 assets during fiscal 2018 or 2017. A roll-forward of Level 3 plan assets measured at fair value is not presented because activities during fiscal 2018 and 2017 were immaterial.
Cash Flows
U.S. Plans Non-U.S. Plans
Pension
Benefits
 
Other
Postretirement
Benefits
  Pension BenefitsU.S. Plans Non-U.S. Plans
Actual employer contributions(in millions)(in millions)
2016$1
 $3
 $102
2015$16
 $3
 $
2018$1
 $11
20179
 5
Expected employer contributions        
2017$9
 $3
 $6
20191
 10
Expected benefit payments        
2017$165
 $3
 $4
2018$88
 $3
 $4
2019$85
 $2
 $5
150
 5
2020$84
 $2
 $5
73
 5
2021$81
 $2
 $5
70
 5
2022-2026$350
 $2
 $27
202267
 5
202364
 5
2024-2028284
 28
Other Benefits
The Company sponsors a defined contribution plan, or 401(k) plan, that covers substantially all of its employees residing in the United States. Personnel costs included $55$93 million,, $49 $58 million, and $46$55 million in fiscal 2016, 20152018, 2017 and 2014,2016, respectively, for expenses attributable to the Company’s employees under the 401(k) plan. The Company’s contributions to this 401(k) plan are funded on a current basis, and the related expenses are recognized in the period that the payroll expenses are incurred.
Note 11—8—Settlement Guarantee Management
The Company indemnifies its clients for settlement losses suffered due to failure of any other client to fund its settlement obligations in accordance with the Visa Rules.operating rules. This indemnification creates settlement risk for the Company due to the difference in timing between the date of a payment transaction and the date of subsequent settlement. Settlement at
Historically, the Company has experienced minimal losses as a result of its settlement risk orguarantee. However, the Company’s future obligations, which could be material under its guarantees, are not determinable as they are dependent upon future events.
The Company’s settlement exposure is estimated based onlimited to the sumamount of unsettled Visa payment transactions at any point in time, which vary significantly day to day. The Company’s maximum settlement exposure was $91.7 billion and the following inputs: (1) average daily volumessettlement exposure was $56.7 billion during the quarter multiplied by the estimated numberyear ended September 30, 2018.

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Table of days to settle plus a safety margin; (2) four months of rolling average chargebacks volume; and (3) the total balance for outstanding Visa Travelers Cheques.Contents
VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2018

The Company maintains and regularly reviews global settlement risk policies and procedures to manage settlement exposure, which may require clients to post collateral if certain credit standards are not met.
The Company's settlement exposure is limited to the amount of unsettled Visa payment transactions at any point in time. The Company's estimated maximum settlement exposure was $67.8 billion for the period ended At September 30, 20162018 and 2017, including Visa Europe, comparedthe Company held the following collateral to manage settlement exposure:
 September 30,
2018
 September 30,
2017
 (in millions)
Cash equivalents$1,708
 $1,490
Pledged securities at market value192
 167
Letters of credit1,382
 1,316
Guarantees860
 941
Total$4,142
 $3,914
$43.5 billion forCash equivalent collateral reflected in customer collateral on the period ended consolidated balance sheets is held by a custodian in an account under the Company’s name and ownership. At September 30, 2015, which excludes Visa Europe. The increase in2018 and 2017, $384 million of cash equivalent collateral is excluded from the Company's estimated maximum settlement exposure for the period ended September 30, 2016 is due to the Visa Europe acquisition. Of these amounts, $2.9 billionconsolidated balance sheets as clients retain beneficial ownership of it and $2.2 billion at September 30, 2016 and 2015, respectively, were covered by collateral. The total available collateral balances presented below were greater than the settlement exposure covered by customer collateral held due to instances in which the available collateral exceeded the total settlement exposure for certain financial institutions at each date presented.

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VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2016

The Company maintained collateral as follows:
 September 30,
2016
 September 30,
2015
 (in millions)
Cash equivalents$1,295
 $1,023
Pledged securities at market value170
 154
Letters of credit1,311
 1,178
Guarantees1,418
 971
Total$4,194
 $3,326
The balances above included collateral held by Visa Europe as follows:
 September 30,
2016
 (in millions)
Cash equivalents(1)
$294
Pledged securities at market value
Letters of credit144
Guarantees375
Total$813
(1)
Cash collateral held by Visa Europe is not included on the Company's consolidated balance sheet as its clients retain beneficial ownership and the cashit is only accessible to the Company in the event of default by the client on its settlement obligations.
Cash equivalents collateral, excluding cash collateral held by Visa Europe, is reflected in customer collateral on the consolidated balance sheets as it is held in escrow in the Company's name. All other collateral is excluded from the consolidated balance sheets. Pledged securities are held by third parties in trust for the Company and clients. LettersSee Note 1—Summary of credit are provided primarily by client financial institutions to serve as irrevocable guarantees of payment.Guarantees are provided primarily by parent financial institutions to secure the obligations of their subsidiaries. The Company routinely evaluates the financial viability of institutions providing the guarantees.
The fair value of the settlement risk guarantee is estimated using a proprietary model which considers statistically derived loss factors based on historical experience, estimated settlement exposures at period end and a standardized grading process for clients (using, where available, third-party estimates of the probability of customer failure). Historically, the Company experienced minimal losses, which has contributed to an estimated probability-weighted value of the guarantee of approximately Significant Accounting Policies$2 million and $1 million at September 30, 2016 and 2015, respectively. These amounts were reflected in accrued liabilities on the consolidated balance sheets..
Note 12—9—Derivative and Non-derivative Financial Instruments
Derivative Financial Instruments
Designated derivative financial instrument hedges. The Company maintains a rolling cash flow hedge program with the objective of reducing foreign currency exchange rate risk from forecasted net exposures of revenues and expenses derived from and payments made in non-functional currencies during the following twelve months. The aggregate notional amount of the Company'sCompany’s derivative contracts outstanding in its hedge program was $1.6$2.5 billion at September 30, 20162018 and $1.2$1.8 billion at September 30, 2015. The increase in the aggregate notional amounts of the Company's derivative contracts includes the addition of $189 million notional of derivative contracts entered into for Visa Europe after the Closing.2017. As of September 30, 2016,2018, the Company’s cash flow hedges in an asset position totaled $17$78 million and were classified in prepaid expenses and other current assets on the consolidated balance sheet,sheets, while cash flow hedges in a liability position totaled $78$20 million and were classified in accrued liabilities on the consolidated balance sheet.sheets. These amounts are subject to master netting agreements, which provide the Company with a legal right to net settle multiple payable and receivable positions with the same counterparty, in a

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VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2016

single currency through a single payment. However, the Company presents fair values on a gross basis on the consolidated balance sheets. See Note 1—Summary of Significant Accounting Policies.Policies.
To qualify for cash flow hedge accounting treatment, the Company formally documents, at inception of the hedge, all relationships between the hedging transactions and the hedged items, as well as the Company's risk management objective and strategy for undertaking various hedge transactions. The Company also formally assesses whether the derivatives that are used in hedging transactions are highly effective in offsetting changes in the cash flows of the hedged items and whether those derivatives may be expected to remain highly effective in future periods.
The Company uses regression analysis to assess hedge effectiveness prospectively and retrospectively. The effectiveness tests are performed on the foreign exchange forward contracts based on changes in the spot rate of the derivative instrument compared to changes in the spot rate of the forecasted hedged transaction. Forward points are excluded forfrom effectiveness testing and measurement purposes. The excludedExcluded forward points are reported in earnings. For fiscal 2016, 20152018, 2017 and 2014,2016, the amounts by which earnings were reduced relating to excluded forward points were $9 million, $18 million and $30 million, $29 million and $27 million, respectively.
The effective portion of changes in the fair value of derivative contracts is recorded as a component of accumulated other comprehensive income or loss on the consolidated balance sheets. When the forecasted transaction occurs and is recognized in earnings, the amount in accumulated other comprehensive income or loss related to that hedge is reclassified to operating revenue or expense. The Company expects to reclassify $58$71 million of pre-tax lossesgains to earnings during fiscal 2017.2019.
Non-designated derivative financial instrument hedges. hedgesThe Company entered into currency forward contracts during the second and third quarters of fiscal 2016 to mitigate a portion of the foreign currency exchange rate risk associated with the upfront cash consideration paid in the Visa Europe acquisition with additional offsetting currency forward contracts entered into subsequently to eliminate its risk-mitigation positions. All contracts matured during the third and fourth quarters of fiscal 2016. As these contracts were not designated in hedging relationships, related gains and losses were recorded directly in earnings as part of non-operating income in the consolidated financial statements. The Company recorded net gains of $74 million related to these contracts in fiscal 2016.
. Subsequent to the acquisition of Visa Europe, the Company entered into currency forward contracts to offset Visa Europe hedges outstanding at the date of the acquisition that did not qualify for cash flow hedge accounting treatment in accordance with U.S. GAAP or the Company’s accounting policy. The fair values of both the original currency forward contracts and the offsetting hedges are classified in prepaid expenses and other current assets, non-current other assets, accrued liabilities and non-current other liabilities on the consolidated balance sheet.
The Company utilizes foreign exchange derivative contracts to hedge against foreign currency exchange rate fluctuations related to certain monetary assets and liabilities denominated in foreign currency held by Visa Europe. As of September 30, 2016,2018 and 2017, the aggregate notional amount of these balance sheet hedges was $1.1 billion. The Company did not have any balance sheet hedges outstanding at $1.2 billion and $1.0 billion, respectively.

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VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2015. Gains and losses on the derivative contracts partially offset gains and losses on the hedged monetary assets and liabilities denominated in foreign currency. These amounts are recorded in general and administrative in the Company's consolidated statement of operations as these instruments are not designated for hedge accounting.2018

Credit and market risks. The Company'sCompany’s derivative financial instruments are subject to both credit and market risk. The Company monitors the credit-worthiness of the financial institutions that are counterparties to its derivative financial instruments and does not consider the risks of counterparty nonperformance to be significant. The Company mitigates this risk by entering into master netting agreements, and except for derivative instruments entered into by Visa Europe, such agreements require each party to post collateral against its net liability position with the respective counterparty. As of September 30, 2016,2018, the Company has received collateral of $8$56 million, from counterparties, which is included in accrued liabilities in the consolidated balance sheet,sheets, and posted collateral of $54$2 million, which is included in prepaid expenses and other current assets in the consolidated balance sheet.sheets. Notwithstanding the Company’s efforts to manage foreign exchange risk, there can be no absolute assurance that its hedging activities will adequately protect against the risks associated with foreign currency fluctuations. Credit and market risks related to derivative instruments were not considered significant at as of September 30, 20162018..

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VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2016

Additional disclosures that demonstrate how derivative instruments and related hedged items affect an entity's financial position, financial performance and cash flows have not been presented because the impact of derivative instruments is immaterial to the overall consolidated financial statements.
Non-derivative Financial Instrument Designated as a Net Investment Hedge
TheAs of September 30, 2018, the Company had designated the$1.1 billion of its euro-denominated deferred cash consideration liability, of $1.2 billion (see Note 2—Acquisition of Visa Europe), a non-derivative financial instrument, as a hedge against a portion of the foreign currency exchange rate exposure of the Company'sCompany’s euro-denominated net investment of $18.8 billion in Visa Europe. Changes in the value of the deferred cash consideration liability, attributable to the change in exchange rates at the end of each reporting period, partially offset the foreign currency translation of the Company's net investment recorded in accumulated other comprehensive income in the Company's consolidated balance sheet. ChangesDuring fiscal 2018, changes in the euro exchange rate against the U.S. dollar from the acquisition date of June 21, 2016 to the balance sheet date of September 30, 2016 resulted in net foreign currency translation adjustments of $218 million.$0.4 billion.
Note 13—10—Enterprise-wide Disclosures and Concentration of Business
The Company’s long-lived net property, equipment and technology assets are classified by major geographic areas as follows:
September 30,
2016
 September 30,
2015
September 30,
2018
 September 30,
2017
(in millions)(in millions)
United States$1,827
 $1,806
$2,152
 $2,003
International323
 82
320
 250
Total$2,150
 $1,888
$2,472
 $2,253
 
Revenue by geographic market is primarily based on the location of the issuing financial institution. Revenues earned in the United States were approximately 52%45% of net operating revenues in fiscal 2016, 53%2018, 47% in fiscal 20152017 and 54%52% in fiscal 2014.2016. No individual country, other than the United States, generated more than 10% of net operating revenues in these years.
A significant portion of Visa’s operating revenues is concentrated among its largest clients. Loss of business from any of these clients could have an adverse effect on the Company. The Company did not have any customer that generated greater than 10% of its net operating revenues in fiscal 2018, 2017 and 2016, 2015 or 2014.
Note 14—Stockholders'11—Stockholders’ Equity
Visa Europe acquisition. In connection with the Visa Europe acquisition, three new series of preferred stock of the Company were created. Upon issuance, all of the preferred stock participate on an as-converted basis in regular quarterly cash dividends declared on the Company'sCompany’s class A common stock. Additionally, Visa Europe holdsheld shares of Visa Inc.'s’s class C common stock, which were treated as treasury stock in purchase accounting. During fiscal 2017, the newly-formed Visa Foundation received all Visa Inc. shares that were previously recorded as treasury stock. See Note 2—Acquisition of Visa Europe.16—Income Taxes
Class A common stock split. In January 2015, Visa’s board of directors declared a four-for-one split of its class A common stock. Each class A common stockholder as of the record date received a dividend of three additional shares for every share held as of the record date. Holders of class B and C common stock did not receive a stock dividend. Instead, the conversion rate for class B common stock increased to 1.6483 shares of class A common stock per share of class B common stock, and the conversion rate for class C common stock increased to 4.0 shares of class A common stock per share of class C common stock. Immediately following the split, the class A, B and C stockholders retained the same relative ownership percentages that they had prior to the stock split. All per share amounts and number of shares outstanding in these consolidated financial statements and accompanying notes are presented on a post-split basis. As a result of the stock split, all historical per share data and number of shares outstanding presented have been retroactively adjusted.

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VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2016

As-converted class A common stock. stock. The U.K.UK&I and Europe preferred stock, issued in the Visa Europe acquisition, is convertible upon certain conditions into shares of class A common stock or class A equivalent preferred stock, at an initial conversion rate of 13.952 shares of class A common stock for each share of U.K.UK&I preferred stock and Europe preferred stock. The conversion rates may be reduced from time to time to offset certain liabilities. See Note 2—Acquisition of Visa Europe and Note 3—U.S. and Europe Retrospective Responsibility Plans.

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VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2018

The number of shares of each series and class, and the number of shares of class A common stock on an as-converted basis at September 30, 2016,2018, are as follows:
(in millions, except conversion rate)
Shares
Outstanding
 Conversion Rate Into Class A Common Stock 
As-converted Class A Common Stock (1)
U.K.&I preferred stock2
 13.9520
 35
Shares
Outstanding
 Conversion Rate Into Class A Common Stock 
As-converted Class A Common Stock (1)
(in millions, except conversion rate)
UK&I preferred stock2
 12.9550
 32
Europe preferred stock3
 13.9520
 44
3
 13.8880
 44
Class A common stock (2)
1,871
 
 1,871
1,768
 
 1,768
Class B common stock245
 1.6483
(3) 
405
245
 1.6298
(3) 
400
Class C common stock17
 4.0000
 67
12
 4.0000
 47
Total    2,422
    2,291
(1) 
Figures in the table may not recalculate exactly due to rounding. As-converted class A common stock is calculated based on unrounded numbers.
(2) 
Class A common stock shares outstanding reflect repurchases settled on or before September 30, 2016. The Company repurchased an additional 1 million shares at the end of September, which did not settle until October 2016.2018.
(3) 
The class B to class A common stock conversion rate is presented on a rounded basis. Conversion calculations for dividend payments are based on a conversion rate rounded to the tenth decimal.
CommonReduction in as-converted shares. During fiscal 2018, total as-converted class A common stock repurchases.was reduced by 63 million shares at an average price of $124.29 per share. Of the 63 million shares, 58 million were repurchased in the open market using $7.2 billion of operating cash on hand. Additionally, in June 2018, the Company deposited $600 million of operating cash into the litigation escrow account previously established under the U.S. retrospective responsibility plan. Also, the Company recovered $56 million of VE territory covered losses in accordance with the Europe retrospective responsibility plan during fiscal 2018. The deposit and recovery have the same economic effect on earnings per share as repurchasing the Company’s class A common stock, because they reduce the class B common stock conversion rate and the UK&I and Europe preferred stock conversion rates and consequently, reduce the as-converted class A common stock share count. See Note 2—U.S. and Europe Retrospective Responsibility Plans.
The following table presents share repurchases in the open market duringfor the following fiscal years:years(1):
(in millions, except per share data)
2016 (1)
 2015
For the Years Ended September 30,
2018 2017 2016
(in millions, except per share data)
Shares repurchased in the open market(2)
Shares repurchased in the open market(2)
91
 44
Shares repurchased in the open market(2)
58
 77
 91
Average repurchase price per share(3)
Average repurchase price per share(3)
$77.05
 $65.98
Average repurchase price per share(3)
$123.76
 $89.98
 $77.05
Total costTotal cost$6,987
 $2,910
Total cost$7,192
 $6,891
 $6,987
(1) 
Shares repurchased in the open market reflect repurchases settled during fiscal 2018, 2017 and 2016. These amounts include repurchases traded but not yet settled on or before September 30, 2016. The Company repurchased an additional 1 million shares2017, September 30, 2016 and September 30, 2015 for $120 million at the end offiscal 2018, 2017 and 2016, respectively. Also, these exclude repurchases traded but not yet settled on or before September which did not settle until October 2016.30, 2018, September 30, 2017 and September 30, 2016 for fiscal 2018, 2017 and 2016, respectively.
(2) 
All shares repurchased in the open market have been retired and constitute authorized but unissued shares.
(3) 
Figures in the table may not recalculate exactly due to rounding. Average repurchase price per share is calculated based on unrounded numbers.
The Company'sIn January 2018, the Company’s board of directors authorized an additional $7.5 billion share repurchase programs in October 2015 and July 2016 at $5.0 billion each.program. This authorization has no expiration date. As of September 30, 2016,2018, the programsCompany’s January 2018 share repurchase program had remaining authorized funds of $5.8 billion.$4.2 billion for share repurchase. All share repurchase programs authorized prior to October 2015January 2018 have been completed.
Visa Europe held approximately 550,000Under the terms of the U.S. retrospective responsibility plan, when the Company makes a deposit into the litigation escrow account, the shares of the Company's class CB common stock valued at $170 million atare subject to dilution through a reduction to the Closing, which was recorded as treasury stock at the timeconversion rate of the acquisition.shares of class B common stock to shares of class A common stock.

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VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2018

The following table presents as-converted class B common stock after deposits into the litigation escrow account for fiscal 2018. There were no comparable adjustments recorded for as-converted class B common stock during fiscal 2017 and 2016.
 
For the Year Ended
September 30, 2018
 (in millions, except per share data)
Reduction in equivalent number of as-converted shares of class A common stock5
Effective price per share(1)
$132.32
Deposits under the U.S. retrospective responsibility plan$600
(1)
Effective price per share is calculated using the volume-weighted average price of the Company’s class A common stock over a pricing period in accordance with the Company’s current certificate of incorporation.
Under the terms of the Europe retrospective responsibility plan, the Company is entitled to recover VE territory covered losses through periodic adjustments to the class A common stock conversion rates applicable to the UK&I and Europe preferred stock. See Note 2—U.S. and Europe Retrospective Responsibility Plans.
The following table presents as-converted UK&I and Europe preferred stock, after the Company recovered VE territory covered losses through conversion rate adjustments, for fiscal 2018 and 2017. There were no comparable adjustments recorded for UK&I and Europe preferred stock during fiscal 2016.
 UK&I Preferred Stock Europe Preferred Stock
 For the Years Ended September 30,
 2018 2017 2018 2017 
 (in millions, except per share and conversion rate data)
Reduction in equivalent number of as-converted shares of class A common stock
(1) 
2
 
(1) 

(1) 
Effective price per share (2)
$113.05
 $88.70
 $112.92
 $85.01
 
Recovery through conversion rate adjustment$35
 $190
 $21
 $1
 
(1)
The reduction in equivalent number of shares of class A common stock was less than one million shares.
(2)
Effective price per share for each adjustment made during the year is calculated using the volume-weighted average price of the Company’s class A common stock over a pricing period in accordance with the Company’s current certificates of designations for its series B and C convertible participating preferred stock. Effective price per share for each fiscal year is calculated using the weighted-average effective prices of the respective adjustments made during the year.
Class B common stock. The class B common stock is not convertible or transferable until the date on which all of the U.S. covered litigation has been finally resolved. This transfer restriction is subject to limited exceptions, including transfers to other holders of class B common stock. After termination of the restrictions, the class B common stock will be convertible into class A common stock if transferred to a person that was not a Visa Member (as defined in the current certificate of incorporation) or similar person or an affiliate of a Visa Member or similar

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2016

person. Upon such transfer, each share of class B common stock will automatically convert into a number of shares of class A common stock based upon the applicable conversion rate in effect at the time of such transfer.
Adjustment of the conversion rate occurs upon: (i) the completion of any follow-on offering of class A common stock completed to increase the size of the U.S. litigation escrow account (or any cash deposit by the Company in lieu thereof) resulting in a further corresponding decrease in the conversion rate; or (ii) the final resolution of the U.S. covered litigation and the release of funds remaining on deposit in the U.S. litigation escrow account to the Company resulting in a corresponding increase in the conversion rate. There were no deposits into the U.S. litigation escrow account in fiscal 2016 or 2015. See Note 3—2—U.S. and Europe Retrospective Responsibility Plans.
Class C common stock. As of September 30, 2016,2018, all of the shares of class C common stock have been released from transfer restrictions. A total of 134140 million shares have been converted from class C to class A common stock upon their sale into the public market and approximately 550,000 shares held by Visa Europe were recorded as treasury stock at the timemarket.

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VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2018

Preferred stock. Preferred stock may be issued as redeemable or non-redeemable, and has preference over any class of common stock with respect to the payment of dividends and distribution of the Company’s assets in the event of a liquidation or dissolution. The Company had 5 million shares of U.K.UK&I and Europe preferred stock outstanding at the end of fiscal 20162018 and no shares of preferred stock outstanding at the end of fiscal 2015.2017. The shares of U.K.UK&I and Europe preferred stock are subject to restrictions on transfer and may become convertible in stages based on developments in the VE territory covered litigation. The shares of UK&I and Europe preferred stock will become fully convertible on the 12th anniversary of the Closing, subject only to a holdback to cover any then-pending claims. Upon any such conversion of the UK&I or Europe preferred stock (whether by such 12th anniversary, or thereafter with respect to claims pending on such anniversary), the holder would receive either class A common stock or class A equivalent preferred stock (for those who are not eligible to hold class A common stock pursuant to the Company’s charter). The class A equivalent preferred stock will be freely transferable and each share of class A equivalent preferred stock will automatically convert into 100 shares of class A common stock upon a transfer to any holder that is eligible to hold class A common stock under the charter. See Note 2—Acquisition of Visa Europe.U.S. and Europe Retrospective Responsibility Plans.
Voting rights. The holders of the U.K.UK&I and Europe preferred stock have no right to vote on any matters, except for certain defined matters, including, in specified circumstances, any consolidation, merger, combination or similar transaction of the Company in which the preferred stockholders would either (i) receive shares of common stock or other equity securities of the Company with preferences, rights and privileges that are not substantially identical to the preferences, rights and privileges of the applicable series of preferred stock or (ii) receive securities, cash or other property that is different from what ourthe Company’s class A common stockholders would receive. With respect to these limited matters on which the holders of preferred stock may vote, approval by the preferred stockholders requires the affirmative vote of the outstanding voting power of each such series of preferred stock, each such series voting as a single class. In either case, the U.K.UK&I and Europe preferred stockholders are entitled to cast a number of votes equal to the number of shares held by each such holder. Holders of the class A equivalent preferred stock, upon issuance at conversion, will have similar voting rights to the rights of the holders of the UK&I and Europe preferred stock.
Class A common stockholders have the right to vote on all matters on which stockholders generally are entitled to vote. Class B and C common stockholders have no right to vote on any matters, except for certain defined matters, including (i) any decision to exit the core payments business, in which case the class B and C common stockholders will vote together with the class A common stockholders in a single class, and (ii) in specified circumstances, any consolidation, merger, combination or similar transaction of the Company, in which case the class B and C common stockholders will vote together as a single class. In either case, the class B and C common stockholders are entitled to cast a number of votes equal to the number of shares of class B or C common stock held multiplied by the applicable conversion rate in effect on the record date. Holders of the Company'sCompany’s common stock have no right to vote on any amendment to the current certificate of incorporation that relates solely to any series of preferred stock.
Dividends declared. The Company declared and paid $1.4$1.9 billion in dividends in fiscal 20162018 at a quarterly rate of $0.14$0.195 per share. In share in the first fiscal quarter and $0.21 per share in the remaining quarters of the fiscal year. On October 2016,16, 2018, the Company’s board of directors declared a quarterly cash dividend of $0.165$0.25 per share of class A common stock (determined in the case of class B and C common stock and U.K.UK&I and Europe preferred stock on an as-converted basis), which will be paid on December 6, 2016,4, 2018, to all holders of record of the Company’s common and preferred stock as of November 18, 2016.16, 2018.
Note 15—12—Earnings Per Share
Basic earnings per share is computed by dividing net income available to each class by the weighted-average number of shares of common stock outstanding and participating securities during the period. Net income is allocated to each class of common stock and participating securities based on its proportional ownership on an as-converted basis. The weighted-average number of shares of each class of common stock outstanding reflects changes in ownership over the periods presented. See Note 14—Stockholders'11—Stockholders’ Equity.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 20162018

Diluted earnings per share is computed by dividing net income available by the weighted-average number of shares of common stock outstanding, participating securities and, if dilutive, potential class A common stock equivalent shares outstanding during the period. Dilutive class A common stock equivalents may consist of: (1) shares of class A common stock issuable upon the conversion of U.K.UK&I and Europe preferred stock and class B and C common stock based on the conversion rates in effect through the period, and (2) incremental shares of class A common stock calculated by applying the treasury stock method to the assumed exercise of employee stock options, the assumed purchase of stock under the Employee Stock Purchase Plan and the assumed vesting of unearned performance shares.
The following table presents earnings per share for fiscal 2016.2018.(1) 
Basic Earnings Per Share Diluted Earnings Per ShareBasic Earnings Per Share Diluted Earnings Per Share
(in millions, except per share data)(in millions, except per share data)
Income
Allocation
(A) (2)
 
Weighted-
Average
Shares
Outstanding (B)
 
Earnings per
Share =
(A)/(B)
  
Income
Allocation
(A) (2)
 
Weighted-
Average
Shares
Outstanding (B)
 
Earnings per
Share =
(A)/(B)
Income
Allocation
(A) (2)
 
Weighted-
Average
Shares
Outstanding (B)
 
Earnings per
Share =
(A)/(B)
  
Income
Allocation
(A) (2)
 
Weighted-
Average
Shares
Outstanding (B)
 
Earnings per
Share =
(A)/(B)
Class A common stock$4,738
 1,906
 $2.49
  $5,991
 2,414
(3) 
$2.48
$7,937
 1,792
 $4.43
  $10,301
 2,329
(3) 
$4.42
Class B common stock1,006
 245
 $4.10
  $1,004
 245
 $4.09
1,787
 245
 $7.28
  $1,785
 245
 $7.27
Class C common stock185
 19
 $9.94
  $185
 19
 $9.93
218
 12
 $17.72
  $217
 12
 $17.69
Participating securities(4)
62
 Not presented
 Not presented
  $61
 Not presented
 Not presented
359
 Not presented
 Not presented
  $358
 Not presented
 Not presented
Net income$5,991
           $10,301
           
The following table presents earnings per share for fiscal 2015.2017.(1) 
Basic Earnings Per Share Diluted Earnings Per ShareBasic Earnings Per Share Diluted Earnings Per Share
(in millions, except per share data)(in millions, except per share data)
Income
Allocation
(A) (2)
 
Weighted-
Average
Shares
Outstanding (B)
 
Earnings per
Share =
(A)/(B)
  
Income
Allocation
(A) (2)
 
Weighted-
Average
Shares
Outstanding (B)
 
Earnings per
Share =
(A)/(B)
Income
Allocation
(A) (2)
 
Weighted-
Average
Shares
Outstanding (B)
 
Earnings per
Share =
(A)/(B)
  
Income
Allocation
(A) (2)
 
Weighted-
Average
Shares
Outstanding (B)
 
Earnings per
Share =
(A)/(B)
Class A common stock$5,044
 1,954
 $2.58
  $6,328
 2,457
(3) 
$2.58
$5,170
 1,845
 $2.80
  $6,699
 2,395
(3) 
$2.80
Class B common stock1,045
 245
 $4.26
  $1,042
 245
 $4.25
1,134
 245
 $4.62
  $1,132
 245
 $4.61
Class C common stock224
 22
 $10.33
  $223
 22
 $10.30
163
 14
 $11.21
  $162
 14
 $11.19
Participating securities(4)
15
 Not presented
 Not presented
  $15
 Not presented
 Not presented
232
 Not presented
 Not presented
  $232
 Not presented
 Not presented
Net income$6,328
           $6,699
           
The following table presents earnings per share for fiscal 2014.2016.(1) 
Basic Earnings Per Share Diluted Earnings Per ShareBasic Earnings Per Share Diluted Earnings Per Share
(in millions, except per share data)(in millions, except per share data)
Income
Allocation
(A) (2)
 
Weighted-
Average
Shares
Outstanding (B)
 
Earnings per
Share =
(A)/(B)
  
Income
Allocation
(A) (2)
 
Weighted-
Average
Shares
Outstanding (B)
 
Earnings per
Share =
(A)/(B)
Income
Allocation
(A) (2)
 
Weighted-
Average
Shares
Outstanding (B)
 
Earnings per
Share =
(A)/(B)
  
Income
Allocation
(A) (2)
 
Weighted-
Average
Shares
Outstanding (B)
 
Earnings per
Share =
(A)/(B)
Class A common stock$4,307
 1,993
 $2.16
  $5,438
 2,523
(3) 
$2.16
$4,738
 1,906
 $2.49
  $5,991
 2,414
(3) 
$2.48
Class B common stock892
 245
 $3.63
  $890
 245
 $3.62
1,006
 245
 $4.10
  $1,004
 245
 $4.09
Class C common stock222
 26
 $8.65
  $221
 26
 $8.62
185
 19
 $9.94
  $185
 19
 $9.93
Participating securities(4)
17
 Not presented
 Not presented
  $16
 Not presented
 Not presented
62
 Not presented
 Not presented
  $61
 Not presented
 Not presented
Net income$5,438
           $5,991
           
(1)
Figures in the table may not recalculate exactly due to rounding. Earnings per share is calculated based on unrounded numbers. The number of shares and per share amounts for the prior periods presented have been retroactively adjusted to reflect the four-for-one stock split effected in the fiscal second quarter of 2015. See Note 14—Stockholders' Equity.
(2)
Net income attributable to Visa Inc. is allocated based on proportional ownership on an as-converted basis. The weighted-average number of shares of as-converted class B common stock used in the income allocation werewas 403 million for fiscal 2018, and 405 million for fiscal 2017 and 2016. The weighted-average number of shares of as-converted class C common stock used in the income allocation was 49 million, 58 million and 75 million for fiscal 2018, 2017 and 2016, respectively. The weighted-average number of shares of preferred stock included within participating securities was 32 million and 33 million of as-converted UK&I preferred stock for fiscal 2018 and 2017, respectively, and 44 million of as-converted Europe preferred stock for fiscal 2018 and 2017.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 20162018

405 million for fiscal 2016 and 2015 and 413 million for fiscal 2014. The weighted-average number of shares of as-converted class C common stock used in the income allocation was 75 million, 87 million and 103 million for fiscal 2016, 2015 and 2014, respectively.
(3) 
Weighted-average diluted shares outstanding are calculated on an as-converted basis, and include incremental common stock equivalents, as calculated under the treasury stock method. The computation includes 5 million, 6 million and 73 million common stock equivalents for fiscal 2016, 20152018, and 2014, respectively,5 million common stock equivalents for fiscal 2017 and 2016, because their effect would have been dilutive. The computation excludes 1 million of common stock equivalents for fiscal 2018, and 2 million of common stock equivalents for fiscal 2016, 20152017 and 20142016, because their effect would have been anti-dilutive.
(4) 
Participating securities include preferred stock outstanding and unvested share-based payment awards that contain non-forfeitable rights to dividends or dividend equivalents, such as the Company's U.K.Company’s UK&I and Europe preferred stock, restricted stock awards, restricted stock units and earned performance-based shares. U.K.&I and Europe preferred stock were issued as part of the purchase price consideration in connection with the Visa Europe acquisition and are convertible into a number of shares of class A common stock or class A equivalent preferred stock upon certain conditions. Participating securities'securities’ income is allocated based on the weighted-average number of shares of as-converted stock. See Note 2—Acquisition of Visa Europe and Note 14—Stockholders'11—Stockholders’ Equity.
Note 16—13—Share-based Compensation
2007 Equity Incentive Compensation Plan
The Company’s 2007 Equity Incentive Compensation Plan, or the EIP, authorizes the compensation committee of the board of directors to grant non-qualified stock options ("options"(“options”), restricted stock awards ("RSAs"(“RSAs”), restricted stock units ("RSUs"(“RSUs”) and performance-based shares to its employees and non-employee directors, for up to 236 million shares of class A common stock. Shares available for award may be either authorized and unissued or previously issued shares subsequently acquired by the Company. The EIP will continue to be in effect until all of the common stock available under the EIP is delivered and all restrictions on those shares have lapsed, unless the EIP is terminated earlier by the Company’s board of directors. In January 2016, the Company's board of directors approved an amendment of the EIP effective February 3, 2016, such that awardsAwards may be granted under the plan until January 31, 2022.
Share-based compensation cost is recorded net of estimated forfeitures on a straight-line basis for awards with service conditions only, and on a graded-vesting basis for awards with service, performance and market conditions. The Company’s estimated forfeiture rate is based on an evaluation of historical, actual and trended forfeiture data. For fiscal 2016, 20152018, 2017 and 2014,2016, the Company recorded share-based compensation cost related to the EIP of $211$312 million, $184$224 million and $172$211 million, respectively, in personnel expense on its consolidated statements of operations. The related tax benefits were $62$53 million, $54$67 million and $51$62 million for fiscal 2016, 20152018, 2017 and 2014,2016, respectively. The amount of capitalized share-based compensation cost was immaterial during fiscal 2016, 20152018, 2017 and 2014.
All per share amounts and number of shares outstanding presented below reflect the four-for-one stock split that was effected in the second quarter of fiscal 2015. See Note 14—Stockholders' Equity.2016.
Options
Options issued under the EIP expire 10 years from the date of grant and primarily vest ratably over 3 years from the date of grant, subject to earlier vesting in full under certain conditions.
During fiscal 2016, 20152018, 2017 and 2014,2016, the fair value of each stock option was estimated on the date of grant using a Black-Scholes option pricing model with the following weighted-average assumptions:

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VISA INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2016

For the Years Ended September 30,
 2016 2015 20142018 2017 2016
Expected term (in years)(1)
 4.35
 4.55
 4.80
4
 4.23
 4.35
Risk-free rate of return(2)
 1.5% 1.5% 1.3%2.0% 1.6% 1.5%
Expected volatility(3)
 21.7% 22.0% 25.2%18.3% 20.2% 21.7%
Expected dividend yield(4)
 0.7% 0.8% 0.8%0.7% 0.8% 0.7%
Fair value per option granted $15.01
 $12.04
 $11.03
$18.24
 $13.90
 $15.01
(1) 
ThisUntil March 2018, this assumption iswas based on the Company'sCompany’s historical option exercises and those of a set of peer companies that management believes isbelieved to be generally comparable to Visa. The Company'sCompany’s data iswas weighted based on the number of years between the measurement date and Visa's initial public offeringVisa’s IPO date as a percentage of the options'options’ contractual term. The relative weighting placed on Visa'sVisa’s data and peer data for stock options granted until March 2018 in fiscal 2018 was approximately 97% and 3%, respectively, 87% and 13% in fiscal 2017, respectively, and 77% and 23% in fiscal 2016, respectively. The assumptions for stock options granted after March 2018 was approximately 77% and 23%, respectively, 67% and 33% in fiscal 2015, respectively, and 58% and 42% in fiscal 2014, respectively.based on Visa’s historical exercise experience as the passage of time since the Company’s IPO has exceeded 10 years.
(2) 
Based upon the zero coupon U.S. treasury bond rate over the expected term of the awards.
(3) 
Based on the Company’s implied and historical volatility. The expected volatilitiesvolatility was approximately 18% in fiscal 2018 and 20% in fiscal 2017 and ranged from 20% to 23% in fiscal 2016, 21% to 23% in fiscal 2015, and 22% to 26% in fiscal 2014.2016.
(4) 
Based on the Company’s annual dividend rate on the date of grant.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2018

The following table summarizes the Company’s option activity for fiscal 2016:2018:
 Options 
Weighted-
Average
Exercise Price
Per Share
 
Weighted-
Average
Remaining
Contractual
Term
(in years)
 
Aggregate
Intrinsic
Value (1)
(in millions)
Outstanding at October 1, 20159,677,717
 $28.07
    
Granted1,438,048
 $79.98
    
Forfeited(463,378) $21.76
    
Exercised(1,775,903) $20.00
    
Outstanding at September 30, 20168,876,484
 $38.42
 5.2 $393
Options exercisable at September 30, 20166,204,589
 $24.87
 3.8 $359
Options exercisable and expected to vest at September 30, 2016(2)
8,582,576
 $37.35
 5.1 $389
 Options 
Weighted-
Average
Exercise Price
Per Share
 
Weighted-
Average
Remaining
Contractual
Term
(in years)
 
Aggregate
Intrinsic
Value (1)
(in millions)
Outstanding at September 30, 20177,115,876
 $50.17
    
Granted1,646,060
 $110.26
    
Forfeited(281,952) $93.19
    
Expired(1,128) $11.00
    
Exercised(2,690,016) $28.37
    
Outstanding at September 30, 20185,788,840
 $75.30
 6.94 $433
Options exercisable at September 30, 20183,000,704
 $55.28
 5.42 $285
Options exercisable and expected to vest at September 30, 2018(2)
5,567,702
 $74.23
 6.86 $422
(1) 
Calculated using the closing stock price on the last trading day of fiscal 20162018 of $82.70,$150.09, less the option exercise price, multiplied by the number of instruments.
(2) 
Applies a forfeiture rate to unvested options outstanding at September 30, 20162018 to estimate the options expected to vest in the future.
For the options exercised during fiscal 2016, 20152018, 2017 and 2014,2016, the total intrinsic value was $103$249 million,, $134 $178 million and $187$103 million,, respectively, and the tax benefit realized was $35$55 million,, $86 $62 million and $65$35 million,, respectively. As of September 30, 2016,2018, there was $19$22 million of total unrecognized compensation cost related to unvested options, which is expected to be recognized over a weighted-average period of approximately 1.40.6 years.
Restricted Stock Awards and Restricted Stock Units
RSAs and RSUs issued under the EIP primarily vest ratably over 3 years from the date of grant, subject to earlier vesting in full under certain conditions.
Upon vesting, the RSAs are settled in class A common stock on a one-for-one basis. During the vesting period, RSA award recipients are eligible to receive dividends and participate in the same voting rights as those granted to the holders of the underlying class A common stock. Upon vesting, RSUs can be settled in class A common stock on a one-for-one basis or in cash, or a combination thereof, at the Company’s option. The Company does not currently intend to settle any RSUs in cash. During the vesting period, RSU award recipients are eligible to

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receive dividend equivalents, but do not participate in the voting rights granted to the holders of the underlying class A common stock. The company discontinued granting RSAs in fiscal 2016 but will continue to grant RSUs under the EIP.
The fair value and compensation cost before estimated forfeitures for RSAs and RSUs is calculated using the closing price of class A common stock on the date of grant. The weighted-average grant-date fair value of RSAs granted during fiscal 2015 and 2014 was $63.71 and $49.98, respectively. No RSAs were granted during fiscal 2018, 2017 and 2016. The weighted-average grant-date fair value of RSUs granted during fiscal 2016, 20152018, 2017 and 20142016 was $79.77, $62.88$111.11, $81.67 and $49.44,$79.77, respectively. The total grant-date fair value of RSAs and RSUs vested during fiscal 2018, 2017 and 2016 2015 and 2014was $142$183 million, $132163 million and $126$142 million,, respectively.

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The following table summarizes the Company'sCompany’s RSA and RSU activity for fiscal 2016:2018:
Restricted Stock 
Weighted-
Average
Grant Date
Fair Value
 
Weighted-
Average
Remaining
Contractual
Term
(in years)
 
Aggregate
Intrinsic
Value (1)
(in millions)
Restricted Stock 
Weighted-
Average
Grant Date
Fair Value
 
Weighted-
Average
Remaining
Contractual
Term
(in years)
 
Aggregate
Intrinsic
Value (1)
(in millions)
Awards Units RSA RSU RSA RSU RSA RSUAwards Units RSA RSU RSA RSU RSA RSU
Outstanding at October 1, 20154,064,687
 1,442,522
 $54.09
 $53.80
 
Outstanding at September 30, 2017466,007
 4,673,701
 $63.37
 $80.37
   
Granted
 2,735,115
 $
 $79.77
 
 2,832,984
 $
 $111.11
   
Vested(2,061,406) (789,180) $49.06
 $51.58
 (451,297) (1,937,132) $63.39
 $79.76
   
Forfeited(236,699) (241,503) $59.34
 $73.02
 (14,710) (365,099) $72.25
 $92.31
   
Outstanding at September 30, 20161,766,582
 3,146,954
 $59.26
 $75.48
 0.8 1.7 $146 $260
Outstanding at September 30, 2018
 5,204,454
 $
 $96.50
 0.0 0.88 $
 $781
(1) 
Calculated by multiplying the closing stock price on the last trading day of fiscal 20162018 of $82.70$150.09 by the number of instruments.
At September 30, 2016,2018, there was $54$284 million and $140 million of total unrecognized compensation cost related to unvested RSAs and RSUs, respectively, which is expected to be recognized over a weighted-average7weighted-average period of approximately 0.80.88 years for RSAs and 1.7 years for RSUs.
Performance-based Shares
The following table summarizes the maximum number of performance-based shares which could be earned and related activity for fiscal 2016:2018:
Shares 
Weighted-
Average
Grant Date
Fair Value
 
Weighted-
Average
Remaining
Contractual
Term
(in years)
 
Aggregate
Intrinsic
Value (1)
(in millions)
Shares 
Weighted-
Average
Grant Date
Fair Value
 
Weighted-
Average
Remaining
Contractual
Term
(in years)
 
Aggregate
Intrinsic
Value (1)
(in millions)
Outstanding at October 1, 20151,263,962
 $57.61
 
Outstanding at September 30, 2017937,675
 $84.20
 
Granted(2)
604,219
 $92.71
 641,498
 $120.11
 
Vested and earned(645,320) $54.59
 (355,563) $88.05
 
Unearned(123,387) $54.59
 (48,980) $76.07
 
Forfeited(57,462) $73.07
 (175,214) $108.05
 
Outstanding at September 30, 20161,042,012
 $78.24
 0.9 $86
Outstanding at September 30, 2018999,416
 $102.07
 0.94 $150
(1) 
Calculated by multiplying the closing stock price on the last trading day of fiscal 20162018 of $82.70$150.09 by the number of instruments.
(2) 
Represents the maximum number of performance-based shares which could be earned.
For the Company'sCompany’s performance-based shares, in addition to service conditions, the ultimate number of shares to be earned depends on the achievement of both performance and market conditions. The performance condition

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September 30, 2016

is based on the Company'sCompany’s earnings per share target. The market condition is based on the Company'sCompany’s total shareholder return ranked against that of other companies that are included in the Standard & Poor'sPoor’s 500 Index. The fair value of the performance-based shares, incorporating the market condition, is estimated on the grant date using a Monte Carlo simulation model. The grant-date fair value of performance-based shares granted in fiscal 2016, 20152018, 2017 and 20142016 was $92.71, $69.78$120.11, $86.37 and $56.37$92.71 per share, respectively. Earned performance shares granted in fiscal 2016, 20152018, 2017 and 20142016 vest approximately 3three years from the initial grant date. All performance awards are subject to earlier vesting in full under certain conditions.
Compensation cost for performance-based shares is initially estimated based on target performance. It is recorded net of estimated forfeitures and adjusted as appropriate throughout the performance period. At September 30, 2016,2018, there was $18$54 million of total unrecognized compensation cost related to unvested performance-based shares, which is expected to be recognized over a weighted-average period of approximately 0.90.94 years.

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Employee Stock Purchase Plan
In January 2015, the Company's class A stockholders approved theThe Visa Inc. Employee Stock Purchase Plan (the “ESPP”), under which substantially all employees are eligible to participate. The ESPP permits eligible employees to purchase the Company’s class A common stock at a 15% discount of the stock price on the purchase date, subject to certain restrictions. A total of 20 million shares of class A common stock have been reserved for issuance under the ESPP. The first offering date was April 1, 2015. The ESPP doesdid not have a material impact on the consolidated financial statements.statements in fiscal 2018, 2017 or 2016.
Note 17—14—Commitments and Contingencies
Commitments. The Company leases certain premises and equipment throughout the world with varying expiration dates. The Company incurred total rent expense of $134$224 million,, $136 $159 million and $134$134 million in fiscal 2016, 20152018, 2017 and 2014,2016, respectively. Future minimum payments on leases and marketing and sponsorship agreements per fiscal year, at September 30, 2016,2018 are as follows:
 2017 2018 2019 2020 2021 Thereafter Total
 (in millions)
Operating leases$126
 $103
 $82
 $61
 $57
 $190
 $619
Marketing and sponsorships126
 128
 120
 110
 38
 33
 555
Total$252
 $231
 $202
 $171
 $95
 $223
 $1,174
Select sponsorship agreements require the Company to spend certain minimum amounts for advertising and marketing promotion over the life of the contract. For commitments where the individual years of spend are not specified in the contract, the Company has estimated the timing of when these amounts will be spent. In addition to the fixed payments stated above, select sponsorship agreements require the Company to undertake marketing, promotional or other activities up to stated monetary values to support events which the Company is sponsoring. The stated monetary value of these activities typically represents the value in the marketplace, which may be significantly higher than the actual costs incurred by the Company.
Client incentives. The Company has agreements with financial institution clients and other business partners for various programs designed to build payments volume, increase Visa product acceptance and win merchant routing transactions. These agreements, with terms ranging from one year to sixteen years, can provide card issuance and/or conversion support, volume/growth targets and marketing and program support based on specific performance requirements. These agreements are designed to encourage client business and to increase overall Visa- payment and transaction volume, thereby reducing per-unit transaction processing costs and increasing brand awareness for all Visa clients.
Payments made that qualify for capitalization and obligations incurred under these programs are reflected in the consolidated balance sheet. Client incentives are recognized primarily as a reduction to operating revenue in the period the related volumes and transactions occur, based on management's estimate of the client's

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performance in accordance with the terms of the incentive agreement. The agreements may or may not limit the amount of client incentive payments.
The table below sets forth the expected future reduction of revenue per fiscal year for client incentive agreements in effect at September 30, 2016:
(in millions)2017 2018 2019 2020 2021 Thereafter Total
Client incentives$4,211
 $3,752
 $3,211
 $2,628
 $2,245
 $4,617
 $20,664
The amount of client incentives recorded as a reduction of revenue in future periods under the Company's incentive arrangements, will be greater or less than the estimates above due to changes in performance expectations, actual client performance, amendments to existing contracts or the execution of new contracts. Based on these agreements, increases in incentive payments are generally driven by increased payment and transaction volume, and as a result, in the event incentive payments exceed the above estimates, such payments are not expected to have a material effect on the Company's financial condition, results of operations or cash flows.
 2019 2020 2021 2022 2023 Thereafter Total
 (in millions)
Operating leases$180
 $123
 $102
 $89
 $75
 $178
 $747
Deferred purchase consideration. On June 21, 2016, wethe Company acquired 100% of the share capital of Visa Europe. In connection with the purchase, wethe Company will pay an additional €1.0 billion, plus 4% compound annual interest, on the third anniversary of the Closing. See Note 2—Acquisition of Visa Europe to our consolidated financial statements.
Note 18—15—Related Parties
Visa considers an entity to be a related party for purposes of this disclosure if that entity owns more than 10% of Visa’s total voting common stock at the end of the fiscal year, or if an officer or employee of that entity also serves on the Company'sCompany’s board of directors. The Company considers an investee to be a related party if the Company’s: (i) ownership interest in the investee is greater than or equal to 10% or (ii) if the investment is accounted for under the equity method of accounting. At September 30, 20162018 and 2015, 2017, no entity owned more than 10% of the Company’s total voting common stock. There were no significant transactions with related parties during fiscal 2016, 20152018, 2017 and 2014.2016.
Note 19—16—Income Taxes
The Company’s income before taxes by fiscal year consisted of the following:
2016 2015 20142018 2017 2016
(in millions)(in millions)
U.S.$5,839
 $7,214
 $6,140
$8,088
 $8,440
 $5,839
Non-U.S.2,173
 1,781
 1,584
4,718
 3,254
 2,173
Total income before taxes$8,012
 $8,995
 $7,724
$12,806
 $11,694
 $8,012
U.S. income before taxes included $2.5$2.7 billion,, $2.4 $2.9 billion and $2.3$2.5 billion of the Company'sCompany’s U.S. entities'entities’ income from operations outside of the U.S. for fiscal 2016, 20152018, 2017 and 2014,2016, respectively.
Income tax provision by fiscal year consisted of the following:

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September 30, 20162018

Income tax provision by fiscal year consisted of the following:
2016 2015 20142018 2017 2016
(in millions)(in millions)
Current:          
U.S. federal$2,250
 $1,991
 $2,353
$2,819
 $2,377
 $2,250
State and local181
 168
 237
219
 291
 181
Non-U.S.368
 300
 274
754
 629
 368
Total current taxes2,799
 2,459
 2,864
3,792
 3,297
 2,799
Deferred:          
U.S. federal(508) 181
 (576)(1,214) 1,607
 (508)
State and local(63) 1
 (31)(96) 66
 (63)
Non-U.S.(207) 26
 29
23
 25
 (207)
Total deferred taxes(778) 208
 (578)(1,287) 1,698
 (778)
Total income tax provision$2,021
 $2,667
 $2,286
$2,505
 $4,995
 $2,021
The tax effect of temporary differences that give rise to significant portions of deferred tax assets and liabilities at September 30, 20162018 and 2015,2017, are presented below:
2016 20152018 2017
(in millions)(in millions)
Deferred Tax Assets:      
Accrued compensation and benefits$277
 $141
$135
 $194
Comprehensive (income) loss106
 51
Accrued litigation obligation373
 391
329
 373
Client incentives266
 191
213
 272
Net operating loss carryforwards32
 50
34
 45
Comprehensive loss17
 29
Federal benefit of state taxes195
 203
120
 236
Federal benefit of foreign taxes1,214
 
Other280
 185
127
 193
Valuation allowance(31) (40)(34) (35)
Deferred tax assets2,712
 1,172
941
 1,307
Deferred Tax Liabilities:      
Property, equipment and technology, net(278) (315)(286) (391)
Intangible assets(7,013) (3,964)(5,153) (6,756)
Foreign taxes(106) (153)(106) (59)
Other(101) 
Deferred tax liabilities(7,498) (4,432)(5,545) (7,206)
Net deferred tax liabilities$(4,786) $(3,260)$(4,604) $(5,899)
The increaseTax Act, enacted on December 22, 2017, transitions the U.S. tax system to a new territorial system and lowers the statutory federal corporate income tax rate from 35% to 21%. The reduction of the statutory federal corporate tax rate to 21% became effective on January 1, 2018. In fiscal 2018, the Company’s statutory federal corporate rate is a blended rate of 24.5%, which will be reduced to 21% in fiscal 2019 and thereafter.
As a result of the reduction in the federal corporate tax rate, the Company provisionally remeasured its net deferred tax liabilities primarily reflectas of the enactment date of the Tax Act. The deferred tax impactsremeasurement is now complete and resulted in a one-time, non-cash tax benefit of the intangible assets acquired$1.1 billion, recorded in the Visa Europe acquisition. At September 30, 2016 and 2015, net deferred tax assets of $22 million and $13 million, respectively, are reflected in other assets on the consolidated balance sheets.
In November 2015, the FASB issued Accounting Standards Update 2015-17, which simplifies the presentation of deferred income taxes by requiring that deferred tax assets and liabilities be presented as non-current. The standard impacts presentation only. The Company elected to early adopt the standard on a retrospective basis effective October 1, 2015, and all deferred tax assets and liabilities are classified as non-current on the Company’s consolidated balance sheets. All prior period amounts have been reclassified to conform with the current period presentation.fiscal 2018.

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September 30, 20162018

In transitioning to the new territorial tax system, the Tax Act requires the Company to include certain untaxed foreign earnings of non-U.S. subsidiaries in its fiscal 2018 taxable income. Such foreign earnings are subject to a one-time tax at 15.5% on the amount held in cash or cash equivalents, and at 8% on the remaining non-cash amount. The 15.5% and 8% tax, collectively referred to as the “transition tax”, was estimated to be $1.1 billion, and was recorded in fiscal 2018. The transition tax will be paid over a period of eight years as permitted by the Tax Act.
The above-mentioned accounting impact of the transition tax is provisional, based on currently available information and technical guidance on the interpretations of the new law. The Company continues to obtain and analyze additional information and guidance as they become available to complete the accounting for the tax impact of the Tax Act. Additional information currently unavailable that is needed to complete the analysis includes, but is not limited to, foreign tax returns and foreign tax documentation for the computation of foreign tax credits, and the final determination of the untaxed foreign earnings subject to the transition tax. The provisional accounting impact may change until the accounting analysis is finalized, which will occur no later than the first quarter of fiscal 2019, as permitted by ASU 2018-05.
The Tax Act also introduces several tax provisions, including:
Tax on global intangible low-tax income, which, in general, is determined annually based on the Company’s aggregate foreign subsidiaries’ income in excess of certain qualified business asset investment return. This provision is effective for the Company on October 1, 2018. The Company needs additional information to complete its analysis on whether to adopt an accounting policy to account for the tax effects of global intangible low-tax income in the period that it is subject to such tax, or to provide deferred taxes for book and tax basis differences that, upon reversal, may be subject to such tax. Hence, the Company has not recorded any tax on global intangible low-tax income in fiscal 2018. The Company will make an accounting policy election no later than the first quarter of fiscal 2019.
Base erosion and anti-abuse tax, which, in general, functions like a minimum tax that partially disallows deductions for certain related party transactions. This new minimum tax is determined on a year-by-year basis, and this provision is effective for the Company on October 1, 2018. Hence, no base erosion anti-abuse tax has been recorded in fiscal 2018.
Deduction for foreign-derived intangible income, which, in general, allows a deduction of certain intangible income derived from serving foreign markets. This provision is effective for the Company on October 1, 2018. Hence, the Company has not recorded the impact of this provision in fiscal 2018.
Other new tax provisions, which disallow certain deductions related to entertainment expenses, fringe benefits provided to employees, executive compensation, and fines or penalties or similar payments to governments. The Company has recorded provisional amounts for the tax effects of these new provisions in fiscal 2018, based on information currently available. The provisional amounts may change no later than the first quarter of fiscal 2019, if additional information is obtained and analyzed.
At September 30, 2018 and 2017, net deferred tax assets of $14 million and $81 million, respectively, are reflected in other assets on the consolidated balance sheets.
In assessing the realizability of deferred tax assets, management considers whether it is more likely than not that all or some portion of the deferred tax assets will not be realized. The ultimate realization of the deferred tax assets is dependent upon the generation of future taxable income during the periods in which those temporary differences are deductible. The fiscal 20162018 and 20152017 valuation allowances relate primarily to foreign net operating losses from subsidiaries acquired in recent years. 
As of September 30, 2016,2018, the Company had $17 million federal, $21$21 million state and $117$137 million foreign net operating loss carryforwards. The federal and state net operating loss carryforwards will expire in fiscal 2028 through 2035.2037. The foreign net operating loss may be carried forward indefinitely. The Company expects to fully utilize the federal and state net operating loss carryforwards in future years.
As
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September 30, 2016, the Company had $15 million of federal foreign tax credit carryforwards, which will expire in fiscal 2026. The Company expects to realize the benefit of the credit carryforwards in future years.2018

The income tax provision differs from the amount of income tax determined by applying the applicable U.S. federal statutory rate of 35%24.5% to pretax income, as a result of the following:
For the Years Ended September 30,For the Years Ended September 30,
2016 2015 20142018 2017 2016
Dollars Percent Dollars Percent Dollars PercentDollars Percent Dollars Percent Dollars Percent
(in millions, except percentages)(in millions, except percentages)
U.S. federal income tax at statutory rate$2,804
 35 % $3,148
 35 % $2,704
 35 %$3,141
 25 % $4,093
 35 % $2,804
 35 %
State income taxes, net of federal benefit135
 2 % 194
 2 % 129
 2 %201
 2 % 200
 2 % 135
 2 %
Non-U.S. tax effect, net of federal benefit(553) (7)% (327) (4)% (278) (4)%(465) (4)% (641) (5)% (553) (7)%
Prior years U.S. domestic production activities deduction
  % 
  % (191) (2)%
Remeasurement of deferred tax liability(88) (1)% 
  % 
  %
Reversal of prior years tax reserves related to the resolution of uncertain tax positions
  % (239) (2)% 
  %
Transition tax on foreign earnings1,147
 9 % 
  % 
  %
Remeasurement of deferred tax balances(1,133) (9)% 
  % (88) (1)%
Revaluation of Visa Europe put option(89) (1)% 
  % 
  %
  % 
  % (89) (1)%
Reorganization of Visa Europe and other legal entities
  % 1,515
 13 % 
  %
Other, net(188) (3)% (109) (1)% (78) (1)%(386) (3)% (172) (2)% (188) (3)%
Income tax provision$2,021
 25 % $2,667
 30 % $2,286
 30 %$2,505
 20 % $4,995
 43 % $2,021
 25 %
The effective income tax rate was 25%20% in fiscal 20162018 and 30%43% in fiscal 2015.2017. The effective tax rate in fiscal 20162018 differs from the effective tax rate in fiscal 20152017 primarily due to:
the effecteffects of one-timethe Tax Act, which include the decrease in the fiscal 2018 federal statutory rate, the transition tax, and the remeasurement of deferred taxes, as discussed above;
$161 million of tax benefits due to various non-recurring audit settlements in fiscal 2018; and
the absence of the following items related to the Visa Europe reorganization recorded in fiscal 2017:
a $1.5 billion non-recurring, non-cash income tax provision primarily related to the elimination of deferred tax balances originally recognized upon the acquisition of Visa Europe; and
a $71 million one-time tax benefit related to the Visa Foundation’s receipt of Visa Inc. shares, previously recorded by Visa Europe as treasury stock.
The effective income tax rate was 43% in fiscal 2017 and 25% in fiscal 2016. The effective tax rate in fiscal 2017 differs from the most significant of which was effective tax rate in fiscal 2016 primarily due to:
the $1.9 billion U.S. lossitems listed above related to the effective settlementVisa Europe reorganization recorded in fiscal 2017;
$70 million of excess tax benefits related to share-based payments recorded in fiscal 2017, as a result of the Framework Agreement between Visaearly adoption of ASU 2016-09; and Visa Europe. These one-time items impacted
the geographic mix of global income, resulting in a reduced effective tax rate;absence of:
the effect of one-time items related to the Visa Europe acquisition recorded during fiscal 2016, the most significant of which was the $1.9 billion U.S. loss related to the effective settlement of the Framework Agreement between Visa and Visa Europe. These one-time items impacted the geographic mix of global income, resulting in a reduced effective tax rate in fiscal 2016;
an$88an $88 million one-time tax benefit due to the remeasurement of deferred tax liabilities as a result of the reduction in the U.K.UK tax rate enacted in fiscal 2016; and
the non-taxable $255 million revaluation of the Visa Europe put option recorded in fiscal 2016; and
the absence of a $296 million tax benefit recognized in fiscal 2015 resulting from the resolution of uncertain tax positions with taxing authorities. Included in the $296 million was a one-time $239 million tax benefit that related to prior fiscal years.
The effective income tax rates were 30% in fiscal 2015 and 2014. The following highlights the significant tax items recorded in each respective year:2016.
the aforementioned $296Current income taxes receivable were $82 million tax benefit recognizedand $148 million at September 30, 2018 and 2017, respectively. Non-current income taxes receivable of $689 million and $755 million at September 30, 2018 and 2017, respectively, were included in fiscal 2015; other assets. Income taxes payable of $257 millionand
a $264 $243 million tax benefit recognizedat September 30, 2018 and 2017, respectively, were included in fiscal 2014 related to a deduction for U.S. domestic production activities,accrued liabilities. Accrued income taxes of which $191 million was a one-time tax benefit related to prior fiscal years.$2.4 billion and $1.1 billion at September 30, 2018 and 2017, respectively, were included in other liabilities.

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Current income taxes receivable were $232 million and $77 million at September 30, 2016 and 2015, respectively. Non-current income taxes receivable of $731 million and $627 million were included in other assets at September 30, 2016 and 2015, respectively. See Note 5—Prepaid Expenses and Other Assets. At September 30, 2016 and 2015, income taxes payable of $153 million and $75 million, respectively, were included in accrued income taxes as part of accrued liabilities, and accrued income taxes of $911 million and $752 million, respectively, were included in other long-term liabilities. See Note 8—Accrued and Other Liabilities.
Cumulative undistributed earnings of the Company’s international subsidiaries that are intended to be reinvested indefinitely outside the United States amounted to $8.3 billion at September 30, 2016. The amount of income taxes that would have resulted had such earnings been repatriated is not practicably determinable.
The Company’s largest operating hub outsidein the United StatesAsia Pacific region is located in Singapore. It operates underis subject to a tax incentive agreement which is effective through September 30, 2023, and is conditional upon meeting certain business operations and employment thresholds in Singapore. The tax incentive agreement decreased Singapore tax by $235$295 million, $192252 million and $168$235 million,, and the benefit of the tax incentive agreement on diluted earnings per share was $0.10$0.13, $0.080.11 and $0.07$0.10 in fiscal 2016, 20152018, 2017 and 2014,2016, respectively.
In accordance with Accounting Standards Codification 740—Income Taxes, the Company is required to inventory, evaluate and measure all uncertain tax positions taken or to be taken on tax returns, and to record liabilities for the amount of such positions that may not be sustained, or may only partially be sustained, upon examination by the relevant taxing authorities.
At September 30, 20162018 and 2015,2017, the Company’s total gross unrecognized tax benefits were $1.2$1.7 billion and $1.1$1.4 billion,, respectively, exclusive of interest and penalties described below. Included in the $1.2$1.7 billion and $1.1$1.4 billion are $926 million$1.2 billion and $859 million$1.1 billion of unrecognized tax benefits, respectively, that if recognized, would reduce the effective tax rate in a future period.
A reconciliation of beginning and ending unrecognized tax benefits by fiscal year is as follows: 
2016 20152018 2017
(in millions)(in millions)
Beginning balance at October 1$1,051
 $1,303
Balance at beginning of period$1,353
 $1,160
Increases of unrecognized tax benefits related to prior years153
 44
367
 56
Decreases of unrecognized tax benefits related to prior years(180) (413)(233) (59)
Increases of unrecognized tax benefits related to current year138
 120
172
 197
Reductions related to lapsing statute of limitations(2) (3)(1) (1)
Ending balance at September 30$1,160
 $1,051
Balance at end of period$1,658
 $1,353
It is the Company’s policy to account for interest expense and penalties related to uncertain tax positions in non-operating expense in its consolidated statements of operations. The Company recognized $15 million, $23 million and $10$15 million of interest expense in fiscal 2018, 2017 and 2016, and 2014, respectively, and reversed $6 million of interest expense in fiscal 2015, related to uncertain tax positions. The Company accrued $3 million,no penalties in fiscal 2018, and accrued $1 million and $2$3 million of penalties in fiscal 2016, 20152017 and 2014,2016, respectively, related to uncertain tax positions. At September 30, 20162018 and 2015,2017, the Company had accrued interest of $61$99 million and $33$84 million,, respectively, and accrued penalties of $17$34 million and $6 million, respectively, related to uncertain tax positions in its other long-term liabilities. At September 30, 2016, accrued interest and penalties balances included amounts related to the Visa Europe acquisition.

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The Company'sCompany’s fiscal 20092012 through 20122015 U.S. federal income tax returns arereturn is currently under Internal Revenue Service ("IRS")(IRS) examination. The Company has filed a federal refund claimclaims for fiscal yearyears 2008 through 2011, which isare also currently under IRS examination. Except for the refund claim,claims, the federal statutes of limitations have expired for fiscal years prior to 2009.2012. The Company'sCompany’s fiscal years 2006 2007 and 2008through 2011 California tax returns are currently under examination. Except for certain outstanding refund claims, theThe California statutes of limitations have expired for fiscal years prior to 2006.
During fiscal 2013, the Canada Revenue Agency (CRA) completed its examination of the Company'sCompany’s fiscal 2003 through 2009 Canadian tax returns and proposed certain assessments. Based on the findings of its examination, the CRA also proposed certain assessments to the Company'sCompany’s fiscal 2010 through 20152017 Canadian tax returns. The Company filed notices of objection against these assessments and, in fiscal 2015, completed the appeals process without reaching a settlement with the CRA. In April 2016, the Company petitioned the Tax Court of Canada to overturn the CRA'sCRA’s assessments. Legal proceedings continue to be in progress. The Company continues to believe that its income tax provision adequately reflects its obligations to the CRA.
The Office of the Assistant Commissioner of Income Tax in India completed the examination of the Company’s income tax returns for the taxable years falling within the period from fiscal 2010 to 2015, and proposed certain assessments. The Company objected to these proposed assessments and filed appeals to the appellate authorities. While the timing and outcome of the final resolution of these appeals are uncertain, the Company believes that its income tax provision adequately reflects its income tax obligations in India.

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The Company is also subject to examinations by various state and foreign tax authorities. All material state and foreign tax matters have been concluded for years through fiscal 2002. The timing and outcome of the final resolutions of the federal, state and foreign tax examinations and refund claims are uncertain. As such, it is not reasonably possible to estimate the impact that the final outcomes could have on the Company'sCompany’s unrecognized tax benefits in the next 12 months.
Note 20—17—Legal Matters
The Company is party to various legal and regulatory proceedings. Some of these proceedings involve complex claims that are subject to substantial uncertainties and unascertainable damages. Accordingly, except as disclosed, the Company has not established reserves or ranges of possible loss related to these proceedings, as at this time in the proceedings, the matters do not relate to a probable loss and/or the amount or range of losses are not reasonably estimable. Although the Company believes that it has strong defenses for the litigation and regulatory proceedings described below, it could, in the future, incur judgments or fines or enter into settlements of claims that could have a material adverse effect on the Company'sCompany’s financial position, results of operations or cash flows. From time to time, the Company may engage in settlement discussions or mediations with respect to one or more of its outstanding litigation matters, either on its own behalf or collectively with other parties.
The litigation accrual is an estimate and is based on management'smanagement’s understanding of its litigation profile, the specifics of each case, advice of counsel to the extent appropriate and management'smanagement’s best estimate of incurred loss as of the balance sheet date.
The following table summarizes the activity related to accrued litigation.litigation by fiscal year:
 Fiscal 2016 Fiscal 2015
 (in millions)
Balance at October 1$1,024
 $1,456
Provision for uncovered legal matters2
 14
Accrual for VE territory covered litigation2
 
Payments on legal matters(47) (446)
Balance at September 30$981
 $1,024
 2018 2017
 (in millions)
Balance at beginning of period$982
 $981
Provision for uncovered legal matters7
 19
Provision for covered legal matters601
 186
Payments for legal matters(156) (204)
Balance at end of period$1,434
 $982
Accrual Summary—U.S. Covered Litigation
Visa Inc., Visa U.S.A. and Visa International are parties to certain legal proceedings that are covered by the U.S. retrospective responsibility plan, which the Company refers to as the U.S. covered litigation. See Note 3—2—U.S. and Europe Retrospective Responsibility Plans. An accrual for the U.S. covered litigation and a charge to the litigation provision are recorded when a loss is deemed to be probable and reasonably estimable. In making this determination, the Company evaluates available information, including but not limited to actions taken by the litigation committee. The total accrual related to the U.S. covered litigation could be either higher or lower than the escrow account balance.
The following table summarizes the accrual activity related to U.S. covered litigation by fiscal year:
 2018 2017
 (in millions)
Balance at beginning of period$978
 $978
Provision for interchange multidistrict litigation600
 
Payments for U.S. covered litigation(150) 
Balance at end of period$1,428
 $978


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escrow account balance. The following table summarizes the activity related to U.S. covered litigation.
 Fiscal 2016 Fiscal 2015
 (in millions)
Balance at October 1$1,023
 $1,449
Payments on U.S. covered litigation(45) (426)
Balance at September 30$978
 $1,023
On January 14, 2014, the MDL 1720 court entered a final judgment order approving a settlement with class plaintiffs in the interchange multidistrict litigation proceedings, which is subject to the outcome of any appeals. Following the payment of approximately $4.0 billion from the U.S. litigation escrow account into settlement funds pursuant to the class settlement agreement, on January 27, 2014, Visa received and deposited into the Company's U.S. litigation escrow account "takedown payments" of approximately $1.1 billion, which Visa was entitled to receive under the class settlement agreement based on payment card sales volume attributable to merchants who opted out. The deposit into the U.S. litigation escrow account and a related increase in accrued litigation to address opt-out claims were recorded inDuring the second quarter of fiscal 2014.2014, pursuant to the 2012 Settlement Agreement approved by the MDL 1720 court on January 14, 2014, the Company recorded a $1.1 billion accrual to address “opt-out” claims for merchants who opted out of the original class settlement agreement. An additional accrual of $450 million associated with these opt-out claims was recorded in the fourth quarter of fiscal 2014. Payments totaling $528During the third quarter of fiscal 2018, pursuant to an amended settlement agreement that superseded the 2012 Settlement Agreement, the Company recorded an additional accrual and deposited $600 millionwere made from fiscal 2014 through 2016 from into the U.S. litigation escrow account reflecting settlements with a number of individual opt-out merchants, resulting in an accrued balance of $978 million related to U.S. covered litigation as of September 30, 2016.account. See further discussion below under Interchange Multidistrict Litigation(MDL) – Individual Merchant Interchange LitigationActions and Note 3—2—U.S. and Europe Retrospective Responsibility Plans.
Accrual Summary—VE Territory Covered Litigation
Visa Inc., Visa International and Visa Europe are parties to certain legal proceedings that are covered by the Europe retrospective responsibility plan. Unlike the U.S. retrospective responsibility plan, the Europe retrospective responsibility plan does not have an escrow account that is used to fund settlements or judgments. The Company is entitled to recover VE territory covered losses through a periodic adjustment to the conversion rates applicable to the U.K.UK&I preferred stock and Europe preferred stock. An accrual for the VE territory covered losses and a reduction to stockholders'stockholders’ equity will be recorded when the loss is deemed to be probable and reasonably estimable. See further discussion below under VE Territory Covered Litigation and Note 3-U.S.2—U.S. and Europe Retrospective Responsibility Plans.
The following table summarizes the accrual activity related to VE territory covered litigation.litigation by fiscal year:
 Fiscal 2016
 (in millions)
Balance at October 1$
Accrual for VE territory covered litigation2
Balance at September 30$2
 2018 2017
 (in millions)
Balance at beginning of period$1
 $2
Accrual for VE territory covered litigation1
 186
Payments for VE territory covered litigation(2) (187)
Balance at end of period$
 $1


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U.S. Covered Litigation
Interchange Multidistrict Litigation (MDL) – Putative Class Actions
Beginning in May 2005, a series of complaints (the majority of which were styled as class actions) were filed in U.S. federal district courts by merchants against Visa U.S.A., Visa International and/or MasterCard, and in some cases, certain Visa memberU.S. financial institutions. The complaints challenged, among other things, Visa's and MasterCard's purported setting of interchange reimbursement fees, their "no surcharge" rules, and alleged tying and bundling of transaction fees under the federal antitrust laws, and, in some cases, certain state unfair competition laws. The Judicial Panel on Multidistrict Litigation issued an order transferring the cases to the U.S. District Court for the Eastern District of New York for coordination of pre-trial proceedings in MDL 1720. A group of purported class plaintiffs subsequently filed a Second Consolidated Amended Class Action Complaint which, together with theamended and supplemental class complaints. The individual and class complaints brought by individual merchants, sought money damagesgenerally challenged, among other things, Visa’s and MasterCard’s purported setting of interchange reimbursement fees, their “no surcharge” and honor-all-cards rules, alleged to range in the tenstying and bundling of billions of dollars (subject to trebling), as well as attorneys'transaction fees, and injunctive relief. The class plaintiffs also filed a Second Supplemental Class Action Complaint against Visa Inc. and certain member financial institutions challenging Visa'sVisa’s reorganization and IPO, under the federal antitrust laws and, seeking unspecifiedin some cases, certain state unfair competition laws. The complaints sought money damages, and declaratory and injunctive relief, includingattorneys’ fees and, in one instance, an order that the IPO be unwound.
The Company and certain individual merchants whose claims were consolidated with the MDL signed a settlement agreement to resolve their claims against the Company for approximately $350 million. This payment was made from the U.S. litigation escrow account on October 29, 2012, and the court has dismissed those claims with prejudice.
In addition, Visa Inc., Visa U.S.A., Visa International, MasterCard Incorporated, MasterCard International Incorporated, various U.S. financial institution defendants, and the class plaintiffs signed a settlement agreement (the "2012“2012 Settlement Agreement"Agreement”) to resolve the class plaintiffs'plaintiffs’ claims. The terms ofPursuant to the 2012 Settlement Agreement, include, among other terms, (1) a comprehensive release of claims asserted in the litigation and protection against future litigation regarding default interchange and other U.S. rules; (2) settlement payments from the Company of approximately $4.0 billion and a further distribution of 10 basis points of default interchange for an eight-month period; (3) certain modifications to the Company's rules, including modifications to permit surcharging on credit transactions under certain circumstances; and (4) the Company's agreement to meet with merchant buying groups that seek to collectively negotiate interchange rates. On December 10, 2012, Visa paiddeposited approximately $4.0 billion from the U.S. litigation escrow account and approximately $500 million attributable to interchange reductions for an eight-month period into a settlement fundaccounts established pursuant tounder the 2012 Settlement Agreement.
On January 14, 2014,
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Subsequently, Visa received from the court entered a final judgment order approvingCourt and deposited into the settlement, from which a numberCompany’s U.S. litigation escrow account “takedown payments” of objectors appealed.approximately $1.1 billion. On June 30, 2016, the U.S. Court of Appeals for the Second Circuit vacated the lower court'scourt’s certification of the merchant class and reversed the approval of the settlement. The Second Circuit determined that the class plaintiffs were inadequately represented, and remanded the case to the lower court for further proceedings not inconsistent with its decision. Prior to November 23, 2016,proceedings.
On remand, the district court entered an order appointing interim counsel for two putative classes of plaintiffs, a “Damages Class” and an “Injunctive Relief Class.” Thereafter, a new group of purported class plaintiffs, may file a petition for writ of certiorari with the U.S. Supreme Court seeking reviewacting on behalf of the Second Circuit's decision. Untilputative Injunctive Relief Class, filed a class action complaint seeking declaratory and injunctive relief, as well as attorneys’ fees. That complaint seeks, among other things, an injunction against: the appeals process is complete, it is uncertain whethersetting of default interchange rates; certain Visa operating rules relating to merchants, including the Company will be ablehonor-all-cards rule; and various transaction fees, including the fixed acquirer network fee. The complaint names as defendants Visa Inc., MasterCard Incorporated and MasterCard International Incorporated, and certain U.S. financial institutions. In addition, the plaintiffs purporting to act on behalf of the putative Damages Class filed a Third Consolidated Amended Class Action Complaint, seeking money damages and attorneys’ fees, among other relief.
On September 17, 2018, Visa, MasterCard, and certain U.S. financial institutions reached an agreement with plaintiffs purporting to act on behalf of the putative Damages Class to resolve the class plaintiffs'all Damages Class claims as contemplated by(the “Amended Settlement Agreement”), subject to court approval. The Amended Settlement Agreement supersedes the 2012 Settlement Agreement. However,Agreement and includes, among other terms, a release from participating class members for liability arising out of conduct alleged by the case is still U.S. coveredDamages Class in the litigation, for purposesincluding claims that accrue no later than five years after the Amended Settlement Agreement becomes final. Participating class members will not release injunctive relief claims as a named representative or non-representative class member in the putative Injunctive Relief Class. The Amended Settlement Agreement also requires an additional settlement payment from all defendants totaling $900 million, with the Company’s share of $600 million to be paid from the U.S.Company’s litigation escrow account established pursuant to the Company’s retrospective responsibility plan. See Note 3—2—U.S. and Europe Retrospective Responsibility Plans. The additional settlement payment will be added to the approximately $5.3 billion previously deposited into settlement accounts by the defendants pursuant to the 2012 Settlement Agreement. If more than 15% of class members (by payment volume) opt out of the class, up to $700 million may be returned to defendants (with up to $467 million to the Company) based on the total merchant opt-out percentage. Defendants may terminate the Amended Settlement Agreement if more than 25% of class members (by payment volume) opt out of the class.
Consumer Interchange Litigation
On December 16, 2013, a putative class action was filedSettlement discussions with plaintiffs purporting to act on behalf of all Visa and MasterCard payment cardholders in the United States since January 1, 2000, against certain financial institutions, identifying non-defendants Visa, MasterCard and certain other financial institutions as co-conspirators. Plaintiffs allege primarily a conspiracy to fix interchange fees and seek injunctive relief, attorneys’ fees and treble damages in excess of $54.0 billion dollars annually arising from purported overcharges. Originally filed in federal court in California, the case was transferred to MDL 1720. On November 26, 2014, the MDL court dismissed plaintiffs' federal law claim and declined to exercise jurisdiction over plaintiffs' state law claim. Both sides asked the court to reconsider aspects of its decision and filed notices of appeal.putative Injunctive Relief Class are ongoing.

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On February 24, 2016, the MDL court denied plaintiffs' motion for reconsideration of the dismissal of plaintiffs' federal claim and dismissed plaintiffs' state law claim based on defendants' cross-motion for reconsideration. On October 17, 2016, the U.S. Court of Appeals for the Second Circuit affirmed the dismissal of plaintiffs' claims, and on October 31, 2016, plaintiffs sought rehearing by the Second Circuit.
Interchange Multidistrict Litigation (MDL) – Individual Merchant Interchange LitigationActions
Beginning in May 2013, more than 50 cases have been filed in or removed to various federal district courts by hundreds of merchants who had opted out of the damages portion of the 2012 Settlement Agreement, generally pursuing damages claims on allegations similar to those raised in MDL 1720. A number of the cases also include allegations that Visa has monopolized, attempted to monopolize, and/or conspired to monopolize debit card-related market segments. In addition, some of the cases seek an injunction against the setting of default interchange rates; certain Visa Rulesoperating rules relating to merchants, including the honor-all-cards rule; and various transaction fees, including the fixed acquirer network fee. One merchant'smerchant’s complaint also asserts that Visa, MasterCard and their member banks conspired to prevent the adoption of chip-and-PIN authentication in the U.S. or otherwise circumvent competition in the debit market, and at least two merchant groups have requested permission from the MDL court to amend their complaints.market. The cases name as defendants Visa Inc., Visa U.S.A., Visa International, MasterCard Incorporated and MasterCard International Incorporated, although some also include certain U.S. financial institutions as defendants. Wal-Mart Stores Inc.On October 27, 2017, certain individual merchants filed amended complaints that, among other things, added claims for injunctive relief and its subsidiariesupdated claims for damages.
In addition to the cases filed a complaint that also adds Visa Europe Limited and Visa Europe Services Inc. as defendants.
by individual merchants, Visa, MasterCard, and certain U.S. financial institution defendants in MDL 1720 filed a complaintcomplaints against certain merchants in the Eastern District of New York against certain named class representative plaintiffs who had opted out or stated their intention to opt out of the damages portion of the 2012 Settlement Agreement. In addition, Visa filed three more similar complaintsseeking, in the Eastern District of New York against Wal-Mart Stores Inc.; against The Home Depot, Inc. and Home Depot U.S.A.; and against Sears Holdings Corporation. All four complaints seekpart, a declaration that from January 1, 2004 to November 27, 2012, the time period for which opt-outs could seek damages under the 2012 Settlement Agreement, Visa'sVisa’s conduct in, among other things, continuing to set default interchange rates, maintaining its "honor all cards" rule, enforcing certain rules relating to merchants, and restructuring itself, did not violate federal or state antitrust laws.
AllA number of the cases filedindividual merchant actions have been settled, and remain settled. Those settled merchants are not members of the putative Damages Class for purposes of the Amended Settlement Agreement.

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The individual merchant actions described in federal courtthis section have been either assigned to the judge presiding over MDL 1720, or have been transferred or are being considered for transfer by the Judicial Panel on Multidistrict Litigation for inclusion in MDL 1720. The court has entered an order confirming that In re Payment Card Interchange Fee and Merchant Discount Antitrust Litigation, 1:05-md-01720-JG-JO (E.D.N.Y.), includes (1) all current and future actions transferred to MDL 1720 by the Judicial Panel on Multidistrict Litigation or other order of any court for inclusion in coordinated or pretrial proceedings, and (2) all actions filed in the Eastern District of New York that arise out of operative facts as alleged in the cases subject to the transfer orders of the Judicial Panel on Multidistrict Litigation. Cases that have been transferred to or otherwise included in MDL 1720These individual merchant actions are U.S. covered litigation for purposes of the U.S. retrospective responsibility plan. See Note 3—2—U.S. and Europe Retrospective Responsibility Plans.
A settlement agreement was reached with Wal-Mart Stores Inc. and its subsidiaries, which will terminate if, following all appeals, the 2012 Settlement Agreement in MDL 1720 is reversed or vacated with respect to certification of the Rule 23(b)(2) settlement class or the consideration provided to or release provided by that class. Including this settlement with Wal-Mart, as of the date of filing, Visa has reached settlement agreements with a number of merchants representing approximately 51% of the Visa-branded payment card sales volume of merchants who opted out of the 2012 Settlement Agreement. Except for the settlement with Wal-Mart, these settlement agreements remain effective despite the outcome of any appeals from the district court's order approving the 2012 Settlement Agreement in MDL 1720.
On June 13, 2016, The Home Depot, Inc. and Home Depot U.S.A., Inc. filed suit against Visa Inc., Visa U.S.A., Visa International, MasterCard Incorporated and MasterCard International Incorporated in the U.S. District Court for the Northern District of Georgia. On October 3, 2016, the Judicial Panel on Multidistrict Litigation issued an order transferring the case to MDL 1720.
While the Company believes that it has substantial defenses to the claims asserted in these matters,the putative class actions and individual merchant actions, but the final outcome of individual legal claims is inherently unpredictable. The Company could incur judgments, enter into settlements or revise its

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expectations regarding the outcome of individual merchantmerchants’ claims, and such developments could have a material adverse effect on ourthe Company’s financial results in the period in which the effect becomes probable and reasonably estimable. While the U.S. retrospective responsibility plan is designed to address monetary liability in these matters, see Note 2—U.S. and Europe Retrospective Responsibility Plans, judgments or settlements that require the Company to change its business practices, rules, or contractual commitments could adversely affect the Company’s financial results.
VE Territory Covered Litigation
U.K.UK Merchant Litigation
Since July 2013, in excess of 100400 Merchants (the capitalized term "Merchant,"“Merchant,” when used in this section, means a merchant together with subsidiary/affiliate companies)companies that are party to the same claim) have commenced proceedings against Visa Europe, Visa Inc. and Visa International primarily relating to interchange rates in Europe, andEurope. They seek damages for alleged anti-competitive conduct primarily in relation to U.K. domestic and/one or Irish domestic and/or intra-EEAmore of the following types of interchange fees for credit and debit cards.card transactions: UK domestic, Irish domestic, other European domestic, intra-European Economic Area and/or other inter-regional. As of the filing date, Visa Europe, Visa Inc. and Visa International have settled the claims asserted by over 75 Merchants, leaving more than 300 Merchants with outstanding claims.
A trial took place from November 2016 to March 2017, relating to claims asserted by only one Merchant. In judgments published in November 2017 and February 2018, the court found as to that Merchant that Visa’s UK domestic interchange did not restrict competition, but that if it had been found to be restrictive it would not be exemptible under applicable law. In April 2018, the Court of Appeal heard the Merchant’s appeal of the decision alongside two Merchants,separate MasterCard cases also involving interchange claims. On July 4, 2018, the Court of Appeal overturned the lower court’s rulings, finding that Visa’s UK domestic interchange restricted competition and one Merchant has dropped all claims that relate to debit cards. After a successful application for summary judgment and an unsuccessful appeal by the claimants,question of whether Visa’s UK domestic interchange was exempt from the claimsfinding of U.K. merchants should be limitedrestriction under applicable law had been incorrectly decided. The Court of Appeal remitted the claim to the six-year period immediately precedinglower court to reconsider the issuanceexemption issue and the assessment of each claim.
In November 2016, claims filed by a numberdamages. On July 31, 2018, both Visa and the Merchant applied for permission to appeal aspects of Merchants in 2013 are scheduledthe Court of Appeal’s judgment to go to trial to determine whether Visa has infringed U.K. competition law and is liable for having set interchange fee rates during the relevant time period. IfSupreme Court of the Merchants prevail, the amount of any loss they have suffered will be determined in a separate trial in the future.United Kingdom.
In addition, over 30 additional Merchants have threatened to commence similar proceedings. Standstill agreements have been entered into with respect to some of those Merchants’ claims. While the amount of interchange being challenged could be substantial, these claims have not yet been filed and their full scope is not yet known. The Company has learned that several additional European entities have indicated that they may also bring similar claims and we anticipatethe Company anticipates additional claims in the future.
AlthoughThe full scope of damages is not yet known because not all of the merchantMerchant claims have been served and thus the full scope of the claims is not yet known, and there areVisa has substantial defenses to these claims,defenses. However, the total damages sought in the outstanding claims that have been issued, served andand/or preserved likely amountsamount to several billion dollars.approximately $2 billion.

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Other Litigation
"Indirect Purchaser" Actions
From 2000 to 2004, complaints were filed on behalf of consumers in nineteen different states and the District of Columbia against Visa and MasterCard. The complaints alleged, among other things, that Visa's "honor all cards" rule and a similar MasterCard rule violated state antitrust and consumer protection laws and common law. The claims in these class actions asserted that merchants, faced with excessive merchant discount fees, passed on some portion of those fees to consumers in the form of higher prices on goods and services sold. Plaintiffs sought money damages and injunctive relief. Visa has been successful in the majority of these cases, and has resolved the cases in all jurisdictions but California.
In California, the consolidated Credit/Debit Card Tying Cases were resolved pursuant to a revised settlement agreement that received final approval and was affirmed on appeal. Certain objectors filed petitions for rehearing and for review by the California Supreme Court that were denied on February 11, 2015, and the judgment approving the settlement agreement is now final. One objector has appealed the trial court's orders regarding the distribution of certain settlement funds, and the denial of that objector's motion for attorneys' fees and costs.
On December 1, 2015, the objector's appeal from the trial court's order regarding the distribution of certain settlement funds was dismissed. The appeal of the denial of the objector's motion for attorneys' fees and costs is pending.
European Commission Proceedings
Inter-regional Interchange Investigation.Following the issuance of a Statement of Objections in 2009 concerning, among other things, the alleged default application of Visa Inc.'s’s inter-regional interchange fees to intra-regional and domestic consumer debit and credit card transactions in the European Economic Area ("EEA")(EEA), the

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European Commission ("EC")(EC) served a Supplementary Statement of Objections ("SSO")(SSO) on Visa Inc. and Visa International in 2013.2013 and a revised SSO in August 2017. The revised SSO concerned, in particular,concerns only the application of Visa Inc.'s’s inter-regional interchange fees to transactions involving a Visa consumer debit and credit cardcards issued outside of the Visa Europe region and used at merchants located within the EEA.
The EC continues to claim that inter-regional interchange fees violate EEA competition law and a merchant locatedmay impose fines in the EEA. The EC claimsevent that these fees violate competition law in the EEA. The SSO indicates that the EC may impose fines.it adopts an infringement decision. The potential amount of any fine cannot be estimated at this time. The EC may also require Visa to reduce the default inter-regional interchange rates the Company sets, revise the Visa operating rules or the way in which the Company enforces its rules, or otherwise modify the way the Company does business. Visa responded in writing to the revised SSO in November 2017 and an oral hearing was held in February 2018. Visa continues to cooperate with the EC in its investigation.
All issues relating to intra-regional or domestic consumer debit and credit card transactions acquired in the EEA have beenwere settled by commitments offered by Visa Europe Limited in 2010 and 2014 respectively, and endorsed by the EC. Following its acquisition of Visa Europe Limited in June 2016, theseThose commitments arehave now binding upon Visa Inc. The EC's case regarding Visa Inc.'s inter-regional interchange fees is still ongoing.expired, but the European Union rates on which those commitments were applied remain subject to limits imposed by the European Interchange Fee Regulation.
DCC Investigation. In 2013, the EC opened an investigation against Visa Europe, based on a complaint alleging that Visa Europe'sEurope’s pricing of and rules relating to Dynamic Currency Conversion (DCC) transactions infringe EU competition rules. This investigation is pending.
Canadian Competition Proceedings
Merchant Litigation.
Beginning in December 2010, a number of class action lawsuits were filed in Quebec, British Columbia, Ontario, Saskatchewan and Alberta against Visa Canada, MasterCard and ten financial institutions on behalf of merchants that accept payment by Visa and/or MasterCard credit cards. A separate action was filed against Visa Canada Corporation and Visa Inc., two MasterCard entities and smaller Canadian issuing banks, but that case has been stayed. The remaining casesactions allege a violation of Canada'sCanada’s price-fixing law and various common law claims based on separate Visa and MasterCard conspiracies in respect of default interchange and certain of the networks'networks’ rules. Four of the namedIn 2015 and 2016, four financial institutions only one of which is a significant Canadian issuer, have now settled with the plaintiffs.
On March 26, 2014, In June 2017, Visa, MasterCard and a fifth financial institution also reached settlements with the plaintiffs. Settlement approval hearings were held in 2018 and courts in each of the five provinces approved the settlements. Wal-Mart Canada and/or Home Depot of Canada Inc. have filed notices of appeal of the British Columbia, Supreme Court, in one ofOntario, Saskatchewan and Alberta decisions approving the class action suits noted above, Watson v. Bank of America Corporation, et al., granted the plaintiff's application for class certification in part. On appeal from both the defendants and the plaintiff, the British Columbia Court of Appeal allowed the class proceedings to advance but limited the time period of plaintiff's main price-fixing claim to prior to March 2010. A motion by the plaintiff to amend its claim to include the post-March 2010 period was dismissed by the British Columbia Supreme Court and that ruling is under appeal. The related lawsuits in Ontario, Alberta, and Saskatchewan have effectively been stayed pending further proceedings in British Columbia. The timing of the lawsuit in Quebec is also being considered in light of the proceedings in British Columbia.
The pending lawsuits largely seek unspecified monetary damages and injunctive relief, but some allege substantial damages.
Data Pass Litigation
On November 19, 2010, a consumer filed an amended class action complaint against Webloyalty.com, Inc., Gamestop Corporation, and Visa Inc. in Connecticut federal district court, seeking damages, restitution and injunctive relief on the grounds that consumers who made online purchases at merchants were allegedly deceived into incurring charges for services from Webloyalty.com through the unauthorized passing of cardholder account information during the sales transaction ("data pass"), in violation of federal and state consumer protection statutes and common law. On October 15, 2015, the court dismissed the case in its entirety, without leave to replead. Plaintiff filed a notice of appeal on November 12, 2015.settlements.
U.S. ATM Access Fee Litigation
National ATM Council Class Action. In October 2011, the National ATM Council and thirteen non-bank ATM operators filed a purported class action lawsuit against Visa (Visa Inc., Visa International, Visa U.S.A. and Plus System, Inc.) and MasterCard in the U.S. District Court for the District of Columbia. The complaint challenges Visa'sVisa’s rule (and a similar MasterCard rule) that if an ATM operator chooses to charge consumers an access fee for a Visa or Plus transaction, that fee cannot be greater than the access fee charged for transactions on other networks. Plaintiffs claim that the rule violates Section 1 of the Sherman Act, and seeksseek treble damages, "in an amount not presently known, but which is tens of millions of dollars, prior to trebling," injunctive relief, and attorneys’ fees.

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Consumer Class Actions. In October 2011, a purported consumer class action was filed against Visa and MasterCard in the same federal court challenging the same ATM access fee rules. Two other purported consumer class actions challenging the rules, later combined, were also filed in October 2011 in the same federal court naming Visa, MasterCard and three financial institutions as defendants. Plaintiffs seek treble damages, restitution, injunctive relief, and attorneys'attorneys’ fees where available under federal and state law, including under Section 1 of the Sherman Act and consumer protection statutes.
On February 13, 2013, the court granted the defendants’ motions to dismiss and dismissed all of theseThese cases without prejudice. On plaintiffs' appeal, the U.S. Court of Appeals for the District of Columbia Circuit vacated the lower court's decisions and remanded for further proceedings.
On February 18, 2016, the National ATM Council moved for a preliminary injunction to prohibit Visa and MasterCard from imposing ATM access fee non-discrimination rules. On June 28, 2016, the U.S. Supreme Court granted defendants' petitions for writ of certiorari seeking review of the decisions of the U.S. Court of Appeals for the District of Columbia Circuit, andare proceeding in the district court issued an order on July 21, 2016, staying the cases pending that review. The U.S. Supreme Court is scheduled to hear oral argument in these cases on December 7, 2016.court.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2018

U.S. Department of Justice Civil Investigative Demand
On March 13, 2012, the Antitrust Division of the United States Department of Justice (the "Division"“Division”) issued a Civil Investigative Demand, or "CID,"“CID,” to Visa Inc. seeking documents and information regarding a potential violation of Section 1 or 2 of the Sherman Act, 15 U.S.C. §§ 1, 2. The CID focuses on PIN-Authenticated Visa Debit and Visa'sVisa’s competitive responses to the Dodd-Frank Act, including Visa'sVisa’s fixed acquirer network fee. Visa is cooperating with the Division in connection with the CID.
Federal Trade Commission
Voluntary Access Letter. The Bureau of Competition of the United States Federal Trade Commission (the "Bureau") has closed its inquiry regarding potential violations of certain regulations associated with the Dodd-Frank Act focusing on Visa's optional PIN Debit Gateway Service.
Notice Regarding EMV Chip Debit Cards. On July 28, 2016, the Bureau notified Visa that the Bureau is conducting an investigation into whether Visa's requirements for EMV chip inhibit merchant routing choice for debit card transactions. Visa is cooperating with the Bureau.
Pulse Network
On November 25, 2014, Pulse Network LLC filed suit against Visa Inc. in federal district court in Texas. Pulse alleges that Visa has, among other things, monopolized and attempted to monopolize debit card network services markets. Pulse also alleges that Visa has entered into agreements in restraint of trade, engaged in unlawful exclusive dealing and tying, violated the Texas Free Enterprise and Antitrust Act and engaged in tortious interference with prospective business relationships. Pulse seeks unspecified treble damages, attorneys'attorneys’ fees and injunctive relief, including to enjoin the fixed acquirer network fee structure, Visa'sVisa’s conduct regarding PIN-Authenticated Visa Debit and Visa agreements with merchants and acquirers relating to debit acceptance. On January 23, 2015, Visa filed a motion to dismiss the complaint. On December 17, 2015, the court denied Visa's motion to dismiss the complaint, and the case remains pending.
New Mexico Attorney General
On December 23, 2014, a case similar to MDL 1720 was filed in New Mexico state court by New Mexico's attorney general on behalf of the state, state agencies and citizens of the state, generally pursuing claims on allegations similar to those raised in MDL 1720. On May 15, 2015, defendants filed a partial motion to dismiss, whichAugust 31, 2018, the court granted in part and, among other things, narrowedVisa’s motion for summary judgment, finding that Pulse did not have standing to pursue its claims. On September 28, 2018, Pulse filed a notice of appeal seeking review of the state antitrust damages claims.district court’s summary judgment decision by the U.S. Court of Appeals for the Fifth Circuit.
EMV Chip Liability Shift
Following their initial complaint filed on March 8, 2016, B&R Supermarket, Inc., d/b/a Milam'sMilam’s Market, and Grove Liquors LLC filed an amended class action complaint on July 15, 2016, against Visa Inc., Visa U.S.A.,

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
September 30, 2016

MasterCard, Discover, American Express, EMVCo and certain financial institutions in the U.S. District Court for the Northern District of California. The amended complaint asserts that defendants, through EMVCo, conspired to shift liability for fraudulent, faulty or otherwise rejected consumer creditpayment card transactions from defendants to the purported class of merchants, defined as those merchants throughout the United States who have been subjectsubjected to the "Liability Shift" from“Liability Shift” since October 2015 to the present.2015. Plaintiffs claim that the so-called "Liability Shift"“Liability Shift” violates Sections 1 and 3 of the Sherman Act and certain state laws, and seek treble damages, injunctive relief and attorneys'attorneys’ fees. On September 30, 2016, the court granted motions to dismiss the amended complaint filed by
EMVCo and the financial institution defendants but denied motionswere dismissed, and the matter was subsequently transferred to dismiss filed by Visa Inc., Visa U.S.A., MasterCard, American Express and Discover.the U.S. District Court for the Eastern District of New York, which has clarified that this case is not part of MDL 1720.
Walmart Acceptance Agreement
On May 10, 2016, Wal-Mart Stores Inc. and various affiliates ("Walmart")Plaintiffs filed a lawsuit against Visa U.S.A. in New York County Supreme Court. Walmart seeks a declaratory judgment that certain of its practices related to the acceptance of Visa debit cards did not previously and would not in the future constitute a breachrenewed motion for class certification on July 16, 2018, following an earlier denial of the acceptance agreement entered into between Walmart and Visa. Walmart also seeks attorneys' fees and a declaratory judgment that certain of Visa's actions violated the same agreement. On June 29, 2016, Visa answered the complaint and filed counterclaims seeking declaratory and injunctive relief, as well as costs and other remedies. In its counterclaims, Visa alleges that certain of Walmart's conduct and practices relating to the acceptance of Visa debit cards constitute a breach of the acceptance agreement and a breach of the implied duty of good faith and fair dealing, and that Walmart fraudulently induced Visa to enter into the acceptance agreement. On August 19, 2016, Walmart moved to dismiss Visa’s counterclaim for fraudulent inducement.motion without prejudice.
Kroger
On June 27, 2016, The Kroger Co. ("Kroger"(“Kroger”) filed a lawsuit against Visa Inc. in the U.S. District Court for the Southern District of Ohio. In itsAfter granting a motion to dismiss filed by Visa, Kroger filed an amended complaint Kroger seeksseeking a declaratory judgment that certain of Visa's rules relatedits actions or policies with respect to theits acceptance of Visa debit cards are inconsistent with the Dodd-Frank Act.did not violate a commercial agreement between Kroger also seeksand Visa, and seeking monetary damages and other relief related to certainunder state law claims.law. On August 11, 2016,November 13, 2017, Visa filed a motion to dismiss the amended complaint, and Kroger subsequently sought leave to file a second amended complaint. The parties have stipulated that the litigation, including consideration of that motion, be stayed until December 4, 2018.
Nuts for Candy
On September 15, 2016, Kroger filed its opposition to Visa’s motion to dismiss, arguing, among other things, that Kroger seeks a declaratory judgment that Kroger has not breached its contract with Visa.
Broadway Grill
On July 12, 2016, Broadway Grill, Inc. ("Broadway Grill"),April 5, 2017, plaintiff Nuts for Candy, on behalf of itself and a putative class of California merchants that have accepted Visa-branded cards since January 1, 2004, filed a lawsuit against Visa Inc., Visa International and Visa U.S.A. in California state court. Based on allegations similar to those advanced by plaintiffs in MDL 1720, Broadway GrillNuts for Candy pursues claims under California state antitrust and unfair business statutes. Broadway Grill seeksstatutes, seeking damages, costs and other remedies. On July 18,Subject to the court’s approval, Visa and Nuts for Candy have reached an agreement to resolve Nuts for Candy’s claims in connection with the settlement of the putative Damages Class claims discussed above in Interchange Multidistrict Litigation (MDL) – Putative Class Actions.

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September 30, 2018

Korea Fair Trade Commission
Following complaints lodged by certain financial institutions in Korea, in November 2016, the caseKorea Fair Trade Commission (KFTC) initiated an investigation into certain pricing changes applicable to Visa financial institutions in Korea. In August 2018, the KFTC notified Visa that the KFTC determined that the pricing changes did not violate Korean law and the investigation was removedclosed.
Ohio Attorney General Civil Investigative Demand
On January 19, 2017, the State of Ohio Office of the Attorney General issued an investigative demand to Visa seeking documents and information focusing on Visa’s rules related to the U.S. District Courtacceptance of Visa debit cards, as well as cardholder verification methods and the routing of Visa debit transactions. Visa is cooperating with the Attorney General.
Brazilian Administrative Council for the Northern District of California. On September 27, 2016, the district court granted leave to amend the complaint and entered an order remanding the case to California state court. Thereafter, Broadway Grill amended its complaint and Visa sought permission from the U.S. Court of Appeals for the Ninth Circuit to appeal the district court’s decision. Economic Defense
On October 17, 2016,15, 2018, the district court ordered the case remandedBrazilian Administrative Council for Economic Defense (“CADE”) initiated an investigation against Visa, Mastercard, American Express and Elo seeking information regarding potential competition law violations with respect to California state court, and Visa's request for permissionnetwork rules that require acquirers to appealreceive certain information from payment facilitators. Visa is pending.cooperating with CADE.

Selected Quarterly Financial Data (Unaudited)
The following tables show selected quarterly operating results for each quarter and full year of fiscal 20162018 and 20152017 for the Company:
 
Quarter Ended (unaudited) Fiscal YearQuarter Ended (unaudited) Fiscal Year
Visa Inc.
Sept. 30,
2016
(1)
 
June 30,
2016
(2),(3)
 
Mar. 31,
2016
(3)
 
Dec. 31,
2015
(4)
 2016 Total
September 30,
2018
(1)
 
June 30,
2018
(1)
 March 31,
2018
 
December 31,
2017
(1)
 2018 Total
(in millions, except per share data)(in millions, except per share data)
Operating revenues$4,261
 $3,630
 $3,626
 $3,565
 $15,082
$5,434
 $5,240
 $5,073
 $4,862
 $20,609
Operating income$2,625
 $428
 $2,434
 $2,396
 $7,883
$3,406
 $2,885
 $3,336
 $3,327
 $12,954
Net income$1,931
 $412
 $1,707
 $1,941
 $5,991
$2,845
 $2,329
 $2,605
 $2,522
 $10,301
Basic earnings per share                  
Class A common stock$0.79
 $0.17
 $0.71
 $0.80
 $2.49
$1.24
 $1.00
 $1.12
 $1.07
 $4.43
Class B common stock$1.31
 $0.29
 $1.17
 $1.32
 $4.10
$2.01
 $1.66
 $1.84
 $1.77
 $7.28
Class C common stock$3.17
 $0.69
 $2.85
 $3.20
 $9.94
$4.94
 $4.02
 $4.46
 $4.30
 $17.72
Diluted earnings per share                  
Class A common stock$0.79
 $0.17
 $0.71
 $0.80
 $2.48
$1.23
 $1.00
 $1.11
 $1.07
 $4.42
Class B common stock$1.30
 $0.28
 $1.17
 $1.32
 $4.09
$2.01
 $1.65
 $1.84
 $1.77
 $7.27
Class C common stock$3.16
 $0.69
 $2.84
 $3.20
 $9.93
$4.93
 $4.01
 $4.46
 $4.29
 $17.69
 
Quarter Ended (unaudited) Fiscal YearQuarter Ended (unaudited) Fiscal Year
Visa Inc.Sept. 30,
2015
 
June 30,
2015
(5)
 Mar. 31,
2015
 
Dec. 31,
2014
(6)
 2015 TotalSeptember 30,
2017
 June 30,
2017
 
March 31,
2017
(1) 
 December 31,
2016
 2017 Total
(in millions, except per share data)(in millions, except per share data)
Operating revenues$3,571
 $3,518
 $3,409
 $3,382
 $13,880
$4,855
 $4,565
 $4,477
 $4,461
 $18,358
Operating income$2,283
 $2,262
 $2,281
 $2,238
 $9,064
$3,212
 $3,024
 $2,808
 $3,100
 $12,144
Net income$1,512
 $1,697
 $1,550
 $1,569
 $6,328
$2,140
 $2,059
 $430
 $2,070
 $6,699
Basic earnings per share                  
Class A common stock$0.62
 $0.69
 $0.63
 $0.63
 $2.58
$0.91
 $0.87
 $0.18
 $0.86
 $2.80
Class B common stock$1.02
 $1.14
 $1.04
 $1.05
 $4.26
$1.49
 $1.43
 $0.30
 $1.41
 $4.62
Class C common stock$2.48
 $2.78
 $2.53
 $2.54
 $10.33
$3.62
 $3.46
 $0.72
 $3.43
 $11.21
Diluted earnings per share                  
Class A common stock$0.62
 $0.69
 $0.63
 $0.63
 $2.58
$0.90
 $0.86
 $0.18
 $0.86
 $2.80
Class B common stock$1.02
 $1.14
 $1.04
 $1.04
 $4.25
$1.49
 $1.42
 $0.29
 $1.41
 $4.61
Class C common stock$2.48
 $2.77
 $2.52
 $2.53
 $10.30
$3.61
 $3.45
 $0.72
 $3.42
 $11.19
(1) 
OurThe Company’s unaudited consolidated statement of operations include the impact of several significant one-time items. See Overview within Item 7—Management'sManagement’s Discussion and Analysis of Financial Condition and Results of Operations of this report.
(2)
The Company did not include Visa Europe's financial results in the Company's unaudited consolidated financial statements of operations from the acquisition date, June 21, 2016, through June 30, 2016 as the impact was immaterial. The dilutive impact of the outstanding shares of series B and C convertible participating preferred stock from June 21, 2016 through June 30, 2016 was also not included in the calculation of basic or diluted earnings per share as the effect was immaterial. See Note 2—Acquisition of Visa Europe and Note 15—Earnings Per Share to our consolidated financial statements. During the quarter ended June 30, 2016, the Company recorded several one-time items associated with the Visa Europe acquisition as follows:
$1.9 billion Visa Europe Framework Agreement loss related to the effective settlement of the Framework Agreement;
$152 million of acquisition related costs; and
$145 million of foreign exchange gains on euro deposits held for a short period prior to the Closing.

See Overview within Item 7—Management's Discussion and Analysis of Financial Condition and Results of Operations of this report.
(3)
During the second and third quarters of fiscal 2016, the Company recorded a net gain of $116 million and a net loss of $42 million, respectively, before tax, related to currency forward contracts associated with the euro cash consideration paid in the Visa Europe acquisition. See Overview within Management's Discussion and Analysis of Financial Condition and Results of Operations within this report.
(4)
During the three months ended December 31, 2015, the Company recorded $255 million non-operating income related to a decrease in the fair value of the Visa Europe put option. This amount is not subject to income tax. See Overview within Item 7—Management's Discussion and Analysis of Financial Condition and Results of Operations of this report.
(5)
In the third quarter of fiscal 2015, the Company recorded a $110 million, non-operating loss related to an increase in the fair value of the Visa Europe put option. This amount is not subject to income tax. See Overview within Item 7—Management's Discussion and Analysis of Financial Condition and Results of Operations.
(6)
The per share amounts for the first quarter of fiscal 2015 presented have been retroactively adjusted to reflect the four-for-one stock split effected in the fiscal second quarter of 2015. See Note 14—Stockholders' Equity.

ITEM 9.Changes in and Disagreements with Accountants on Accounting and Financial Disclosures
Not applicable.
ITEM 9A.Controls and Procedures
Evaluation of Disclosure Controls and Procedures
We maintain a system of disclosure controls and procedures (as defined in the Rules 13a-15(e) and 15(d)-15(e)15d-15(e) under the Securities Exchange Act of 1934, as amended (the “Exchange Act”)) that is designed to ensure that information required to be disclosed in our Exchange Act reports is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms, and that such information is accumulated and communicated to our management, including our Chief Executive Officer and Chief Financial Officer, as appropriate, to allow timely decisions regarding required disclosures.
Under the supervision and with the participation of our management, including our Chief Executive Officer and Chief Financial Officer, we conducted an evaluation of our disclosure controls and procedures. On June 21, 2016, we acquired Visa Europe Limited ("Visa Europe"). Management has excluded the acquired business from its assessment of the effectiveness of disclosure controls and procedures as of September 30, 2016. Based on this evaluation, our Chief Executive Officer and our Chief Financial Officer concluded that, as of September 30, 2016,2018, our disclosure controls and procedures were effective at the reasonable assurance level. Management expects to include Visa Europe in its assessment of the effectiveness of disclosure controls and procedures beginning in fiscal year 2017.
There are inherent limitations to the effectiveness of any system of disclosure controls and procedures. These limitations include the possibility of human error, the circumvention or overriding of the controls and procedures and reasonable resource constraints. In addition, because we have designed our system of controls based on certain assumptions, which we believe are reasonable, about the likelihood of future events, our system of controls may not achieve its desired purpose under all possible future conditions. Accordingly, our disclosure controls and procedures provide reasonable assurance, but not absolute assurance, of achieving their objectives.
Management’s Report on Internal Control over Financial Reporting
The Company’s management is responsible for establishing and maintaining adequate internal control over financial reporting for the Company. Management assessed the effectiveness of the Company’s internal control over financial reporting as of September 30, 2016. Management has excluded Visa Europe from its assessment of the effectiveness of internal control over financial reporting as its acquisition was completed in the last half of fiscal year 2016 on June 21, 2016. Visa Europe represented 4% of net operating revenue for the fiscal year ended September 30, 2016, and 7% of total assets at September 30, 2016, after excluding goodwill and intangible assets recorded upon Visa Europe's acquisition. The recognition of goodwill and intangible assets is covered by our internal controls over mergers and acquisitions, which were included in management's assessment of the effectiveness of the Company's internal control over financial reporting for the fiscal year ended September 30, 2016. Management expects to include Visa Europe in its assessment of internal control over financial reporting beginning in fiscal year 2017. See Note 2—Acquisition of Visa Europe to our consolidated financial statements includedin Item 8—Financial Statements and Supplementary Data of this report for pro forma information.
2018. Based on management’s assessment, management has concluded that the Company’s internal control over financial reporting was effective as of September 30, 20162018 using the criteria set forth in Internal ControlIntegrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (2013 framework).
Our internal control over financial reporting is designed to provide reasonable, but not absolute, assurance regarding the reliability of financial reporting and the preparation of financial statements in accordance with U.S. generally accepted accounting principles. There are inherent limitations to the effectiveness of any system of internal control over financial reporting. These limitations include the possibility of human error, the circumvention or overriding of the system and reasonable resource constraints. Because of its inherent limitations, our internal control over financial reporting may not prevent or detect misstatements. Projections of any evaluation of effectiveness to future periods are subject to the risks discussed in Item 1A—Risk Factors of this report.
The effectiveness of our internal control over financial reporting as of September 30, 2016,2018, has been audited by KPMG LLP, an independent registered public accounting firm and is included in Item 8 of this report.
Changes in Internal Control over Financial Reporting

In preparation for management’s report on internal control over financial reporting, we documented and tested the design and operating effectiveness of our internal control over financial reporting. During fiscal 2016,2018, there were no significant changes in our internal controls over financial reporting that occurred during the year ended September 30, 2016,2018, that have materially affected, or are reasonably likely to materially affect, the Company’s internal control over financial reporting.
ITEM 9B.Other Information
Not applicable.

PART III
Certain information required by Part III is omitted from this Report and the Company will file a definitive proxy statement pursuant to Regulation 14A under the Exchange Act (the “Proxy Statement”) not later than 120 days after the end of the fiscal year ended September 30, 2016,2018, and certain information included therein is incorporated herein by reference. Only those sections of the Proxy Statement that specifically address the items set forth herein are incorporated by reference. Such incorporation does not include the report of the Audit and Risk Committee included in the Proxy Statement.
ITEM 10.Directors, Executive Officers and Corporate Governance
The information required by this item concerning the Company'sCompany’s directors, executive officers, the Code of Business Conduct and Ethics and corporate governance matters is incorporated herein by reference to the sections entitled “Director Nominee Biographies,” “Executive Officers” and “Corporate Governance” in our Proxy Statement.
The information required by this item regarding compliance with Section 16(a) of the Exchange Act pursuant to Item 405 of Regulation S-K is incorporated herein by reference to the section entitled “Section 16(a) Beneficial Ownership Reporting Compliance” in our Proxy Statement.
Our Code of Business Conduct and Ethics Code of Ethics for Senior Financial Officersthat is applicable to our directors, executive officers, senior financial officers, as well as our employees and contractors and our Corporate Governance Guidelines are available on the Investor Relations page of our website at http://investor.visa.com, under “Corporate Governance.” Printed copies of these documents are also available to stockholders without charge upon written request directed to Corporate Secretary, Visa Inc., P.O. Box 193243, San Francisco, California 94119.
ITEM 11.Executive Compensation
The information required by this item concerning director and executive compensation is incorporated herein by reference to the sections entitled “Compensation of Non-Employee Directors” and “Executive Compensation” in our Proxy Statement.
The information required by this item pursuant to Item 407(e)(4) of Regulation S-K is incorporated herein by reference to the section entitled “Compensation Committee Interlocks and Insider Participation” in our Proxy Statement.
The information required by this item pursuant to Item 407(e)(5) of Regulation S-K is incorporated herein by reference to the section entitled “Compensation Committee Report” in our Proxy Statement.
ITEM 12.Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters
The information required by this item pursuant to Item 403 of Regulation S-K is incorporated herein by reference to the section entitled “Beneficial Ownership of Equity Securities” in our Proxy Statement.
For the information required by item 201(d) of Regulation S-K, refer to Item 5 in this report.
ITEM 13.Certain Relationships and Related Transactions, and Director Independence
The information required by this item concerning related party transactions pursuant to Item 404 of Regulation S-K is incorporated herein by reference to the section entitled “Certain Relationships and Related Person Transactions” in our Proxy Statement.
The information required by this item concerning director independence pursuant to Item 407(a) of Regulation S-K is incorporated herein by reference to the section entitled “Independence of Directors” in our Proxy Statement.
ITEM 14.Principal Accountant Fees and Services
The information required by this Item is incorporated herein by reference to the section entitled “Independent Registered Public Accounting Firm Fees” in our Proxy Statement.

PART IV
 
ITEM 15.Exhibits and Financial Statement Schedules
(a)The following documents are filed as part of this report:
The following documents are filed as part of this report:
1.Consolidated Financial Statements
See Index to Consolidated Financial Statements in Item 8—Financial Statements and Supplementary Data of this report.
2.Consolidated Financial Statement Schedules
None.
3.The following exhibits are filed as part of this report or, where indicated, were previously filed and are hereby incorporated by reference:
Refer to the Exhibit Index herein.

SIGNATURES
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, as amended, the registrant has duly caused this Annual Report on Form 10-K to be signed on its behalf by the undersigned, thereunto duly authorized.
VISA INC.
By:/s/ Charles W. Scharf
Name:Charles W. Scharf
Title:Chief Executive Officer
Date:November 15, 2016
Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, this report has been signed below by the following persons on behalf of the registrant in the capacities and on the dates indicated:


SignatureTitleDate
/s/ Charles W. ScharfChief Executive Officer and DirectorNovember 15, 2016
Charles W. Scharf(Principal Executive Officer)
/s/ Vasant M. PrabhuChief Financial OfficerNovember 15, 2016
Vasant M. Prabhu(Principal Financial Officer)
/s/ James H. HoffmeisterGlobal Corporate Controller andNovember 15, 2016
James H. HoffmeisterChief Accounting Officer
(Principal Accounting Officer)
/s/ Robert W. MatschullatIndependent ChairNovember 15, 2016
Robert W. Matschullat
/s/ Lloyd A. CarneyDirectorNovember 15, 2016
Lloyd A. Carney
/s/ Mary B. CranstonDirectorNovember 15, 2016
Mary B. Cranston
/s/ Francisco Javier Fernández-CarbajalDirectorNovember 15, 2016
Francisco Javier Fernández-Carbajal
/s/ Gary A. HoffmanDirectorNovember 15, 2016
Gary A. Hoffman
/s/ Alfred F. Kelly, Jr.Director and Chief Executive OfficerNovember 15, 2016
Alfred F. Kelly, Jr.Designate
/s/ Cathy E. MinehanDirectorNovember 15, 2016
Cathy E. Minehan
/s/ Suzanne Nora JohnsonDirectorNovember 15, 2016
Suzanne Nora Johnson
/s/ David J. PangDirectorNovember 15, 2016
David J. Pang
/s/ John A. C. SwainsonDirectorNovember 15, 2016
John A. C. Swainson
/s/ Maynard G. Webb, Jr.DirectorNovember 15, 2016
Maynard G. Webb, Jr.



EXHIBIT INDEX
 
 Incorporated by Reference Incorporated by Reference
Exhibit Exhibit File Exhibit Filing Exhibit File Exhibit Filing
Number Description Form Number Number Date Description Form Number Number Date
  
2.1 Amended and Restated Transaction Agreement, dated as of May 10, 2016, between Visa Inc. and Visa Europe Limited # 8-K 001-33977 2.1 5/10/2016 Amended and Restated Transaction Agreement, dated as of May 10, 2016, between Visa Inc. and Visa Europe Limited # 8-K 001-33977  5/10/2016
  
3.1 
Sixth Amended and Restated Certificate of Incorporation of Visa Inc.

 8-K 001-33977 3.2 1/29/2015 Sixth Amended and Restated Certificate of Incorporation of Visa Inc. 8-K 001-33977  1/29/2015
  
3.2 Certificate of Correction of the Certificate of Incorporation of Visa Inc. 8-K 001-33977 3.1 
2/27/2015

 Certificate of Correction of the Certificate of Incorporation of Visa Inc. 8-K 001-33977  
2/27/2015

  
3.3 
Amended and Restated Bylaws of Visa Inc.

 10-K 001-33977 3.3 11/20/2015 Amended and Restated Bylaws of Visa Inc. 10-K 001-33977  11/20/2015
  
4.1 Form of stock certificate of Visa Inc. S-4/A 333-143966 4.1 9/13/2007 Form of stock certificate of Visa Inc. S-4/A 333-143966  9/13/2007
  
4.2 Form of specimen certificate for class B common stock of Visa Inc. 8-A 000-53572 4.1 1/28/2009 Form of specimen certificate for class B common stock of Visa Inc. 8-A 000-53572  1/28/2009
  
4.3 Form of specimen certificate for class C common stock of Visa Inc. 8-A 000-53572 4.2 1/28/2009 Form of specimen certificate for class C common stock of Visa Inc. 8-A 000-53572  1/28/2009
  
4.4 Indenture dated December 14, 2015 between Visa Inc. and U.S. Bank National Association 8-K 001-33977 4.1 12/14/2015
 
4.5 Form of 1.200% Senior Note due 2017 8-K 001-33977 4.2 12/14/2015 Indenture dated December 14, 2015 between Visa Inc. and U.S. Bank National Association 8-K 001-33977  12/14/2015
  
4.6 Form of 2.200% Senior Note due 2020 8-K 001-33977 4.3 12/14/2015 Form of 2.200% Senior Note due 2020 8-K 001-33977  12/14/2015
  
4.7 Form of 2.800% Senior Note due 2022 8-K 001-33977 4.4 12/14/2015 Form of 2.150% Senior Note due 2022 8-K 001-33977  9/11/2017
  
4.8 Form of 3.150% Senior Note due 2025 8-K 001-33977 4.5 12/14/2015 Form of 2.800% Senior Note due 2022 8-K 001-33977  12/14/2015
  
4.9 Form of 4.150% Senior Note due 2035 8-K 001-33977 4.6 12/14/2015 Form of 3.150% Senior Note due 2025 8-K 001-33977  12/14/2015
  
4.10 Form of 4.300% Senior Note due 2045 8-K 001-33977 4.7 12/14/2015
4.1 Form of 2.750% Senior Note due 2027 8-K 001-33977  9/11/2017
  
4.11 Certificate of Designations of Series A Convertible Participating Preferred Stock of Visa Inc. 8-K 001-33977 3.1 6/21/2016 Form of 4.150% Senior Note due 2035 8-K 001-33977  12/14/2015
  
4.12 Certificate of Designations of Series B Convertible Participating Preferred Stock of Visa Inc. 8-K 001-33977 3.2 6/21/2016 Form of 4.300% Senior Note due 2045 8-K 001-33977  12/14/2015
  
4.13 Certificate of Designations of Series C Convertible Participating Preferred Stock of Visa Inc. 8-K 001-33977 3.3 6/21/2016 Form of 3.650% Senior Note due 2047 8-K 001-33977  9/11/2017
  
4.14 Certificate of Designations of Series A Convertible Participating Preferred Stock of Visa Inc. 8-K 001-33977  6/21/2016
 
4.15 Certificate of Designations of Series B Convertible Participating Preferred Stock of Visa Inc. 8-K 001-33977  6/21/2016
 
4.16 Certificate of Designations of Series C Convertible Participating Preferred Stock of Visa Inc. 8-K 001-33977  6/21/2016
 
10.1 Form of Indemnity Agreement 8-K 001-33977 10.1 10/25/2012 Form of Indemnity Agreement 8-K 001-33977  10/25/2012
  
10.2 Amended and Restated Global Restructuring Agreement, dated August 24, 2007, by and among Visa Inc., Visa International Service Association, Visa U.S.A. Inc., Visa Europe Limited, Visa Canada Association, Inovant LLC, Inovant, Inc., Visa Europe Services, Inc., Visa International Transition LLC, VI Merger Sub, Inc., Visa USA Merger Sub Inc. and 1734313 Ontario Inc. S-4/A 333-143966  9/13/2007
 

10.2 Amended and Restated Global Restructuring Agreement, dated August 24, 2007, by and among Visa Inc., Visa International Service Association, Visa U.S.A. Inc., Visa Europe Limited, Visa Canada Association, Inovant LLC, Inovant, Inc., Visa Europe Services, Inc., Visa International Transition LLC, VI Merger Sub, Inc., Visa USA Merger Sub Inc. and 1734313 Ontario Inc. S-4/A 333-143966 Annex A 9/13/2007
 
10.3 Form of Visa Europe Put-Call Option Agreement between Visa Inc. and Visa Europe Limited S-4/A 333-143966 Annex B 9/13/2007 Form of Escrow Agreement by and among Visa Inc., Visa U.S.A. Inc. and the escrow agent S-4 333-143966  6/22/2007
  
10.4 Amended and Restated Amendment No. 1 to the Visa Europe Put-Call Option Agreement, dated May 10, 2016, by and between Visa Inc. and Visa Europe Limited 8-K 001-33977 2.2 5/10/2016 Form of Framework Agreement by and among Visa Inc., Visa Europe Limited, Inovant LLC, Visa International Services Association and Visa U.S.A. Inc. † S-4/A 333-143966  7/24/2007
  
10.5 Form of Escrow Agreement by and among Visa Inc., Visa U.S.A. Inc. and the escrow agent S-4 333-143966 10.15 6/22/2007 Five Year Revolving Credit Agreement, amended and restated as of January 27, 2017, by and among Visa Inc., Visa International Service Association, Visa U.S.A. Inc., as borrowers, Bank of America, N.A., as administrative agent, JPMorgan Chase Bank N.A., as syndication agent, and the lenders referred to therein # 10-Q 001-33977  4/21/2017
  
10.6 Form of Framework Agreement by and among Visa Inc., Visa Europe Limited, Inovant LLC, Visa International Services Association and Visa U.S.A. Inc. † S-4/A 333-143966 10.17 7/24/2007 Form of Interchange Judgment Sharing Agreement by and among Visa International Service Association and Visa U.S.A. Inc., and the other parties thereto † S-4/A 333-143966  7/24/2007
  
10.7 Five Year Revolving Credit Agreement, dated January 27, 2016, by and among Visa Inc., Visa International Service Association, Visa U.S.A. Inc., as borrowers, Bank of America, N.A., as administrative agent, JPMorgan Chase Bank N.A., as syndication agent, and the lenders referred to therein # 10-Q 001-33977 10.1 4/25/2016 Interchange Judgment Sharing Agreement Schedule 8-K 001-33977  2/8/2011
  
10.8 Form of Interchange Judgment Sharing Agreement by and among Visa International Service Association and Visa U.S.A. Inc., and the other parties thereto † S-4/A 333-143966 10.13 7/24/2007 Amendment of Interchange Judgment Sharing Agreement 10-K 001-33977  11/20/2015
  
10.9 Interchange Judgment Sharing Agreement Schedule 8-K 001-33977 10.2 2/8/2011 Form of Loss Sharing Agreement by and among Visa U.S.A. Inc., Visa International Service Association, Visa Inc. and various financial institutions S-4/A 333-143966  7/24/2007
  
10.10 Amendment of Interchange Judgment Sharing Agreement 10-K 001-33977 10.10 11/20/2015 Loss Sharing Agreement Schedule 8-K 001-33977  2/8/2011
  
10.11 Form of Loss Sharing Agreement by and among Visa U.S.A. Inc., Visa International Service Association, Visa Inc. and various financial institutions S-4/A 333-143966 10.14 7/24/2007 Amendment of Loss Sharing Agreement 10-K 001-33977  11/20/2015
  
10.12 Loss Sharing Agreement Schedule 8-K 001-33977 10.1 2/8/2011 Form of Litigation Management Agreement by and among Visa Inc., Visa International Service Association, Visa U.S.A. Inc. and the other parties thereto S-4/A 333-143966  8/22/2007
  
10.13 Amendment of Loss Sharing Agreement 10-K 001-33977 10.13 11/20/2015 Omnibus Agreement, dated February 7, 2011, regarding Interchange Litigation Judgment Sharing and Settlement Sharing by and among Visa Inc., Visa U.S.A. Inc., Visa International Service Association, MasterCard Incorporated, MasterCard International Incorporated and the parties thereto 8-K 001-33977  7/16/2012
  
10.14 Form of Litigation Management Agreement by and among Visa Inc., Visa International Service Association, Visa U.S.A. Inc. and the other parties thereto S-4/A 333-143966 10.18 8/22/2007 Amendment, dated August 26, 2014, to the Omnibus Agreement regarding Interchange Litigation Judgment Sharing and Settlement Sharing by and among Visa Inc., Visa U.S.A. Inc., Visa International Service Association, MasterCard Incorporated, MasterCard International Incorporated and the parties thereto 10-K 001-33977  11/21/2014
  
10.15 Second Amendment, dated October 22, 2015, to Omnibus Agreement regarding Interchange Litigation Judgment Sharing and Settlement Sharing 10-K 001-33977  11/20/2015
 
10.16 Settlement Agreement, dated October 19, 2012, by and among Visa Inc., Visa U.S.A. Inc., Visa International Service Association, MasterCard Incorporated, MasterCard International Incorporated, various U.S. financial institution defendants, and the class plaintiffs to resolve the class plaintiffs’ claims in the matter styled In re Payment Card Interchange Fee and Merchant Discount Antitrust Litigation, No. 05-MD-1720 10-Q 001-33977  2/6/2013

10.15 Omnibus Agreement, dated February 7, 2011, regarding Interchange Litigation Judgment Sharing and Settlement Sharing by and among Visa Inc., Visa U.S.A. Inc., Visa International Service Association, MasterCard Incorporated, MasterCard International Incorporated and the parties thereto 8-K 001-33977 10.2 7/16/2012
 
10.16 Amendment, dated August 26, 2014, to the Omnibus Agreement regarding Interchange Litigation Judgment Sharing and Settlement Sharing by and among Visa Inc., Visa U.S.A. Inc., Visa International Service Association, MasterCard Incorporated, MasterCard International Incorporated and the parties thereto 10-K 001-33977 10.14 11/21/2014
  
10.17 Second Amendment, dated October 22, 2015, to Omnibus Agreement regarding Interchange Litigation Judgment Sharing and Settlement Sharing 10-K 001-33977 10.17 11/20/2015 Superseding and Amended Settlement Agreement, dated September 17, 2018, by and among Visa Inc., Visa U.S.A. Inc., Visa International Service Association, MasterCard Incorporated, MasterCard International Incorporated, various U.S. financial institution defendants, and the damages class plaintiffs to resolve the damages class plaintiffs’ claims in the matter styled In re Payment Card Interchange Fee and Merchant Discount Antitrust Litigation, No. 05-MD-1720 8-K 001-33977  9/18/2018
  
10.18 Settlement Agreement, dated October 19, 2012, by and among Visa Inc., Visa U.S.A. Inc., Visa International Service Association, MasterCard Incorporated, MasterCard International Incorporated, various U.S. financial institution defendants, and the class plaintiffs to resolve the class plaintiffs' claims in the matter styled In re Payment Card Interchange Fee and Merchant Discount Antitrust Litigation, No. 05-MD-1720 10-Q 001-33977 10.3 2/6/2013 Loss Sharing Agreement, dated as of November 2, 2015, among the UK Members listed on Schedule 1 thereto, Visa Inc. and Visa Europe Limited 8-K 001-33977  11/2/2015
  
10.19 Loss Sharing Agreement, dated as of November 2, 2015, among the UK Members listed on Schedule 1 thereto, Visa Inc. and Visa Europe Limited 8-K 001-33977 10.1 11/2/2015 Litigation Management Deed, dated as of June 21, 2016, by and among the VE Member Representative, Visa Inc., the LMC Appointing Members, the UK&I DCC Appointing Members, the Europe DCC Appointing Members and the UK&I DCC Interested Members 8-K 001-33977  6/21/2016
  
10.20 Litigation Management Deed, dated as of June 21, 2016, by and among the VE Member Representative, Visa Inc., the LMC Appointing Members, the UK&I DCC Appointing Members, the Europe DCC Appointing Members and the UK&I DCC Interested Members 8-K 001-33977 10.1 6/21/2016
10.20* Visa 2005 Deferred Compensation Plan, effective as of August 12, 2015 10-K 001-33977  11/20/2015
  
10.21* Visa 2005 Deferred Compensation Plan, effective as of August 12, 2015 10-K 001-33977 10.21 11/20/2015 Visa Directors Deferred Compensation Plan, as amended and restated as of July 22, 2014 10-K 001-33977  11/21/2014
  
10.22* Visa Directors Deferred Compensation Plan, as amended and restated as of July 22, 2014 10-K 001-33977 10.17 11/21/2014 Visa Inc. 2007 Equity Incentive Compensation Plan, as amended and restated as of February 3, 2016 DEFA 14A 001-33977  1/12/2016
  
10.23* Visa Inc. 2007 Equity Incentive Compensation Plan, as amended and restated as of February 3, 2016 DEFA 14A 001-33977 Annex A 1/12/2016 Visa Inc. Incentive Plan, as amended and restated as of February 3, 2016 DEF 14A 001-33977  12/11/2015
  
10.24* Visa Inc. Incentive Plan, as amended and restated as of February 3, 2016 DEF 14A 001-33977 Annex B 12/11/2015 Visa Excess Thrift Plan, as amended and restated as of January 1, 2008 10-K 001-33977  11/21/2008
  
10.25* Visa Excess Thrift Plan, as amended and restated as of January 1, 2008 10-K 001-33977 10.31 11/21/2008 Visa Excess Retirement Benefit Plan, as amended and restated as of January 1, 2008 10-K 001-33977  11/21/2008
  
10.26* Visa Excess Retirement Benefit Plan, as amended and restated as of January 1, 2008 10-K 001-33977 10.32 11/21/2008 First Amendment, effective January 1, 2011, of the Visa Excess Retirement Benefit Plan, as amended and restated as of January 1, 2008 10-K 001-33977  11/18/2011
  
10.27* Visa Inc. Executive Severance Plan, effective as of November 3, 2010 8-K 001-33977  11/9/2010
 
10.28* Visa Inc. 2015 Employee Stock Purchase Plan DEF 14A 001-33977  12/12/2014
 
10.29* Form of Visa Inc. 2007 Equity Incentive Compensation Plan Stock Option Award Agreement for awards granted after November 18, 2013 10-Q 001-33977  1/30/2014
 
10.30* Form of Alternate Visa Inc. 2007 Equity Incentive Compensation Plan Stock Option Award Agreement for awards granted after November 18, 2013 10-Q 001-33977  1/30/2014
 
10.30* Form of Visa Inc. 2007 Equity Incentive Compensation Plan Director Restricted Stock Unit Award Agreement for awards granted after November 1, 2014 10-K 001-33977  11/21/2014
 

10.27*10.31* First Amendment, effective January 1, 2011, of the Visa Excess Retirement Benefit Plan, as amended and restated as of January 1, 200810-K001-3397710.3411/18/2011
10.28*Visa Inc. Executive Severance Plan, effective as of November 3, 20108-K001-3397710.111/9/2010
10.29*Visa Inc. 2015 Employee Stock Purchase PlanDEF 14A001-33977Appendix B12/12/2014
10.30*
Form of Visa Inc. 2007 Equity Incentive Compensation Plan Stock Option Award Agreement for executive officers, other than the CEO, for awards granted after November 1, 2010

2014
 10-K 001-33977 10.40 11/19/201021/2014
           
10.31* 
Form of Visa Inc. 2007 Equity Incentive Compensation Plan Restricted Stock OptionUnit Award Agreement for executive officers, other than the CEO, for awards granted after November 1, 2011

2014
 10-K 001-33977 10.35 11/18/201121/2014
           
10.32*

 
Form of Alternate Visa Inc. 2007 Equity Incentive Compensation Plan Stock Option Award Agreement for the CEO, for awards granted after November 1, 2012

2014
 10-Q10-K 001-33977 10.4 2/6/201311/21/2014
           
10.33* Form of Visa Inc. 2007 Equity Incentive Compensation Plan Stock Option Award Agreement for awards granted after November 18, 20131, 2015 10-Q 001-33977  1/30/201428/2016
           
10.34* Form of Visa Inc. 2007 Equity Incentive Compensation Plan Restricted Stock Unit Award Agreement for awards granted after November 18, 20131, 2015 10-Q 001-33977  1/30/201428/2016
           
10.35* Form of Visa Inc. 2007 Equity Incentive Compensation Plan Restricted Stock UnitPerformance Share Award Agreement for awards granted after November 18, 20131, 2015 10-Q 001-33977  1/30/201428/2016
           
10.36* Form of Visa Inc. 2007 Equity Incentive Compensation Plan Performance ShareRestricted Stock Unit Award Agreement for awards granted after November 18, 2013the CEO, for the Make-Whole Award. 10-Q10-K 001-33977 10.4 1/30/201411/15/2016
           
10.37* Form of AlternateLetter Agreement relating to Visa Inc. 2007 Equity Incentive CompensationExecutive Severance Plan Stock Option Award Agreement for awards granted after November 18, 2013 10-Q8-K 001-33977 10.5 1/30/201411/9/2010
           
10.38* Form of Alternate Visa Inc. 2007 Equity Incentive Compensation Plan Director Restricted Stock Unit Award Agreement for awards granted after November 18, 20131, 2017 10-Q 
001-33977

 10.6 2/1/30/20142018
           
10.39*Form of Alternate Visa Inc. 2007 Equity Incentive Compensation Plan Restricted Stock Unit Award Agreement for awards granted after November 18, 201310-Q001-3397710.71/30/2014

10.40*Form of Visa Inc. 2007 Equity Incentive Compensation Plan Director Restricted Stock Unit Award Agreement for awards granted after November 18, 201310-Q001-3397710.81/30/2014
10.41*Form of Visa Inc. 2007 Equity Incentive Compensation Plan Director Restricted Stock Unit Award Agreement for awards granted after November 1, 201410-K001-3397710.4011/21/2014
10.42*Form of Visa Inc. 2007 Equity Incentive Compensation Plan Stock Option Award Agreement for awards granted after November 1, 201410-K001-3397710.4111/21/2014
10.43*Form of Visa Inc. 2007 Equity Incentive Compensation Plan Restricted Stock Award Agreement for awards granted after November 1, 201410-K001-3397710.4211/21/2014
10.44*Form of Visa Inc. 2007 Equity Incentive Compensation Plan Restricted Stock Unit Award Agreement for awards granted after November 1, 201410-K001-3397710.4311/21/2014
10.45*Form of Visa Inc. 2007 Equity Incentive Compensation Plan Performance Share Award Agreement for awards granted after November 1, 201410-K001-3397710.4411/21/2014
10.46*Form of Alternate Visa Inc. 2007 Equity Incentive Compensation Plan Stock Option Award Agreement for awards granted after November 1, 201410-K001-3397710.4511/21/2014
10.47*Form of Alternate Visa Inc. 2007 Equity Incentive Compensation Plan Restricted Stock Award Agreement for awards granted after November 1, 201410-K001-3397710.4611/21/2014
10.48*Form of Alternate Visa Inc. 2007 Equity Incentive Compensation Plan Restricted Stock Unit Award Agreement for awards granted after November 1, 201410-K001-3397710.4711/21/2014
10.49*Form of Visa Inc. 2007 Equity Incentive Compensation Plan Stock Option Award Agreement for awards granted after November 1, 201510-Q001-3397710.11/28/2016
10.50*Form of Visa Inc. 2007 Equity Incentive Compensation Plan Restricted Stock Unit Award Agreement for awards granted after November 1, 201510-Q001-3397710.21/28/2016
10.51*Form of Visa Inc. 2007 Equity Incentive Compensation Plan Performance Share Award Agreement for awards granted after November 1, 201510-Q001-3397710.31/28/2016

10.52*+Form of Visa Inc. 2007 Equity Incentive Compensation Plan Restricted Stock Unit Award Agreement for the CEO, for the Make-Whole Award.
10.53*Form of Letter Agreement relating to Visa Inc. Executive Severance Plan8-K001-3397710.211/9/2010
10.54*Offer Letter, dated October 23, 2012, between Visa Inc. and Charles W. Scharf8-K001-3397799.210/24/2012
10.55*Aircraft Time Sharing Agreement, dated November 7, 2012, between Visa Inc. and Charles W. Scharf8-K001-3397710.111/9/2012
10.56*Amendment No. 1 to the Aircraft Time Sharing Agreement, effective December 13, 2013, between Visa Inc. and Charles W. Scharf10-K001-3397710.5111/21/2014
10.57*Consulting Agreement, dated October 17, 2016, between Visa Inc. and Charles W. Scharf8-K001-3397799.210/21/2016
10.58* Offer Letter, dated October 17, 2016, between Visa Inc. and Alfred F. Kelly, Jr. 8-K 001-33977  10/21/2016
           
10.59*+10.40* Aircraft Time Sharing Agreement, dated November 9, 2016, between Visa Inc. and Alfred F. Kelly, Jr. 10-K 001-33977  11/15/2016
           
10.60*10.41* Offer Letter,Amendment No.1 to the Aircraft Time Sharing Agreement, dated May 20, 2013,November 9, 2016, between Visa Inc. and Ryan McInerneyAlfred F. Kelly, Jr. 8-K10-Q 001-33977 99.2 5/23/20134/27/2018
           
10.61*Sign-On Bonus Agreement, dated May 22, 2013, between Visa Inc. and Ryan McInerney10-K001-3397710.5311/21/2014
10.62*Offer Letter, dated November 6, 2013, between Visa Inc. and Rajat Taneja10-K001-3397710.5411/21/2014
10.63*Sign-On Bonus Agreement, dated November 12, 2013, between Visa Inc. and Rajat Taneja10-K001-3397710.5511/21/2014
10.64*
Offer Letter and One-Time Cash Award21.1+
Agreement, dated January 27, 2015, between
Visa Inc. and Vasant M. Prabhu

8-K001-3397799.22/2/2015
12.1+Statement of Computation of Ratio of Earnings to Fixed Charges
21.1+ List of Significant Subsidiaries of Visa Inc.        
           
 Consent of KPMG LLP, Independent Registered Public Accounting Firm        
           
 Certification of the Chief Executive Officer pursuant to Exchange Act Rules 13a-14(a) and 15d-14(a), as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
Certification of the Chief Financial Officer pursuant to Exchange Act Rules 13a-14(a) and 15d-14(a), as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002        
           

31.2+Certification of the Chief Financial Officer pursuant to Exchange Act Rules 13a-14(a) and 15d-14(a), as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
 Certification of the Chief Executive Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002        
           
 Certification of the Chief Financial Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002        
           
101.INS XBRL Instance Document        
           
101.SCH XBRL Taxonomy Extension Schema Document        
           
101.CAL XBRL Taxonomy Extension Calculation Linkbase Document        
           
101.DEF XBRL Taxonomy Extension Definition Linkbase Document        
           
101.LAB XBRL Taxonomy Extension Label Linkbase Document        
           
101.PRE XBRL Taxonomy Extension Presentation Linkbase Document        
           
_______________
Confidential treatment has been requested for portions of this agreement. A completed copy of the agreement, including the redacted portions, has been filed separately with the SEC.
*Management contract, compensatory plan or arrangement.
+Filed or furnished herewith.
#Schedules have been omitted pursuant to Item 601(b)(2) of Regulation S-K. A copy of any omitted schedule will be furnished supplementally to the SEC upon request; provided, however, that the parties may request confidential treatment pursuant to Rule 24b-2 of the Exchange Act for any document so furnished.









SIGNATURES
7Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, as amended, the registrant has duly caused this Annual Report on Form 10-K to be signed on its behalf by the undersigned, thereunto duly authorized.
VISA INC.
By:/s/ Alfred F. Kelly,Jr.
Name:Alfred F. Kelly, Jr.
Title:Chief Executive Officer
Date:November 16, 2018
Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, this report has been signed below by the following persons on behalf of the registrant in the capacities and on the dates indicated:
SignatureTitleDate
/s/ Alfred F. Kelly, Jr.Chief Executive Officer and DirectorNovember 16, 2018
Alfred F. Kelly, Jr.(Principal Executive Officer)
/s/ Vasant M. PrabhuChief Financial OfficerNovember 16, 2018
Vasant M. Prabhu(Principal Financial Officer)
/s/ James H. HoffmeisterGlobal Corporate Controller andNovember 16, 2018
James H. HoffmeisterChief Accounting Officer
(Principal Accounting Officer)
/s/ Robert W. MatschullatIndependent ChairNovember 16, 2018
Robert W. Matschullat
/s/ Lloyd A. CarneyDirectorNovember 16, 2018
Lloyd A. Carney
/s/ Mary B. CranstonDirectorNovember 16, 2018
Mary B. Cranston
/s/ Francisco Javier Fernández-CarbajalDirectorNovember 16, 2018
Francisco Javier Fernández-Carbajal
/s/ John F. LundgrenDirectorNovember 16, 2018
John F. Lundgren
/s/ Denise A. MorrisonDirectorNovember 16, 2018
Denise A. Morrison
/s/ Suzanne Nora JohnsonDirectorNovember 16, 2018
Suzanne Nora Johnson
/s/ John A. C. SwainsonDirectorNovember 16, 2018
John A. C. Swainson
/s/ Maynard G. Webb, Jr.DirectorNovember 16, 2018
Maynard G. Webb, Jr.


117