We are investing in our infrastructure in order to ~~facilitate expansion in our~~expand point-of-sale and direct-to-consumer finance and credit solutions and new product ~~offerings. Although this has resulted in increased overhead costs,~~offerings, which we believe ~~that we have the potential to grow into our existing infrastructure and provide~~will allow for long-term shareholder returns. ~~In any event, we continue to closely monitor and manage our overhead costs.~~

Additionally, we may re-age ~~customer~~ accounts that meet our qualifications for re-aging. Re-aging involves changing the delinquency status of an account. It is our policy to work cooperatively with customers demonstrating a willingness and ability to repay their indebtedness and who satisfy other criteria, but are unable to pay the entire past due amount. Generally, to qualify for re-aging, an account must have been opened for at least nine months and may not be re-aged more than once in a twelve-month period or twice in a five-year period. In addition, an account on a workout program may qualify for one additional re-age in a five-year period. The customer also must have made three consecutive minimum monthly payments or the equivalent cumulative amount in the last three billing cycles. If a re-aged account subsequently experiences payment defaults, it will again become contractually delinquent and will be charged off according to our regular charge-off policy. The practice of re-aging an account may affect delinquencies and charge offs, potentially delaying or reducing such delinquencies and charge offs; however, this impact generally changes such delinquencies and charge offs by less than 10% and 5%, respectively.

As discussed above, typically, once an account is 90 days or more past due, the account is placed on a non-accrual status. Placement on a non-accrual status results in the ~~elimination~~use of programs under which the ~~annual percentage rate (“APR”) charged to an account and~~contractual interest associated with a ~~cessation~~receivable may be reduced or eliminated, or a certain amount of ~~fee billing.~~accrued fees is waived, provided a minimum number or amount of payments have been made. Following this adjustment, if a customer demonstrates a willingness and ability to resume making monthly payments and meets the additional criteria discussed above, we will re-age the customer’s account. When we re-age an account, we adjust the status of the account to bring a delinquent account current, but generally do not make any further modifications to the payment terms or amount owed. Thus we do not recognize an impairment or write-down solely due to the re-aging process. Once an account is placed on a non-accrual status, it is closed for further purchases. We believe that re-ages help ~~our~~ customers to manage difficult repayment periods, return to good standing and avoid further deterioration to their credit scores. Accounts that are placed on a non-accrual status and thereafter make at least one payment qualify as troubled debt restructurings (“TDRs”). See Note 2, “Significant Accounting Policies and Consolidated Financial Statement Components-Loans, Interest and Fees Receivable-Troubled Debt Restructurings” to our consolidated financial statements included herein for further discussion of TDRs.

Auto Finance Segment. Accounts that CAR purchases from approved dealers initially are collected by the originating branch or service center location using a combination of traditional collection practices. The collection process includes contacting the customer by phone or mail, skip tracing and using starter interrupt devices to minimize delinquencies. Uncollectible accounts in our CAR operation generally are returned to the dealer under an agreement with the dealer to charge the balance on the account against the dealer’s reserve account. We generally do not repossess autos in our CAR operation as a result of the agreements that we have with the dealers unless there are insufficient dealer reserves to offset the loss or if a dealer instructs us to do so.

Consumer and Debtor Protection Laws and Regulations

Credit and Other Investments Segment. Our U.S. business is regulated directly and indirectly under various federal and state consumer protection, collection and other laws, rules and regulations, including the federal Credit Card Accountability Responsibility and Disclosure Act of 2009 (the “CARD Act”), the federal Dodd-Frank Wall Street Reform and Consumer Protection Act (“Dodd-Frank”), the federal Truth In Lending Act (“TILA”), the federal Equal Credit Opportunity Act, the federal Fair Credit Reporting Act, the federal Fair Debt Collection Practices Act, the Federal Trade Commission (“FTC”) Act, the federal Gramm-Leach-Bliley Act and the federal Telemarketing and Consumer Fraud and Abuse Prevention Act. These laws, rules and regulations, among other things, impose disclosure requirements when consumer products are advertised, when an account is opened, when monthly billing statements are sent and when consumer obligations are collected. In addition, various statutes limit the liability of consumers for unauthorized use, prohibit discriminatory practices in consumer transactions, impose limitations on the types of charges that may be assessed and restrict the use of consumer credit reports and other account-related information. Many of our lending partners' products are designed for customers ~~of our lending partners~~ at the lower end of the credit score range. ~~We price our~~These products are priced to reflect the higher credit risk of these customers. Because of the inherently greater credit risks of these customers and the resulting higher interest and fees, we and our ~~finance~~lending partners are subject to significant regulatory scrutiny. If regulators, including the FDIC (which regulates bank lenders), the CFPB and the FTC, object to the terms of these products, or to ~~our~~the marketing or collection practices used, we and our lending partners could be required to modify or discontinue certain products or practices.

In the U.K., our operations are subject to U.K. regulations that provide similar consumer protections to those provided under the U.S. regulatory framework. We are licensed and regulated by the Financial Conduct Authority (“FCA”), and we are governed by an extensive legislative and regulatory framework that includes the Consumer Credit Act, the Data Protection Act, Privacy and Electronic Communications Regulations, Consumer Protection and Unfair Trading regulations, Financial Services (Distance Marketing) Regulations, the Enterprise Act, Money Laundering Regulations, Financial Ombudsman Service and Advertising Standards Authority adjudications. The aforementioned legislation and regulations impose strict rules on the form and content of consumer contracts, the calculation and presentation of annual percentage rates (“APRs”), advertising in all forms, parties who can be contacted and disclosures to consumers, among others. The regulators, such as the FCA, provide guidance on consumer credit practices including collections. The FCA requires a comprehensive licensing process.

Auto Finance Segment. This segment is regulated directly and indirectly under various federal and state consumer protection and other laws, rules and regulations, including the federal TILA, the federal Equal Credit Opportunity Act, the federal Fair Credit Reporting Act, the federal Fair Debt Collection Practices Act, Dodd-Frank, the federal Gramm-Leach-Bliley Act and the federal Telemarketing and Consumer Fraud and Abuse Prevention Act. In addition, various state statutes limit the interest rates and fees that may be charged, limit the types of interest computations (e.g., interest bearing or pre-computed) and refunding processes, prohibit discriminatory practices in extending credit, impose limitations on fees and other ancillary products and restrict the use of consumer credit reports and other account-related information. Many of the states in which this segment operates have various licensing requirements and impose certain financial or other conditions in connection with these licensing requirements.

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Privacy and Data Security Laws and Regulations. We are required to manage, use, and store large amounts of personally identifiable information, principally the confidential personal and financial data of our lending partners’ customers, in the course of our business. We depend on our IT networks and systems, and those of third parties, to process, store, and transmit that information. In the past, financial service companies have been targeted for sophisticated cyber attacks. A security breach involving our files and infrastructure could lead to unauthorized disclosure of confidential information. We take numerous measures to ensure the security of our hardware and software systems as well as customer information.

We are subject to various U.S. federal and state laws and regulations designed to protect confidential personal and financial data. For example, we must comply with guidelines under the Gramm-Leach-Bliley Act that require each financial institution to develop, implement and maintain a written, comprehensive information security program containing safeguards that are appropriate to the financial institution’s size and complexity, the nature and scope of the financial institution’s activities and the sensitivity of any customer information at issue. Additionally, various federal banking regulatory agencies, and ~~at least 48~~all 50 states, the District of Columbia, Puerto Rico and the Virgin Islands, have enacted data security regulations and laws requiring customer notification in the event of a security breach.

Competition

Credit and Other Investments Segment. We face substantial competition from financial service companies, the intensity of which varies depending upon economic and liquidity cycles. Our financial performance is, in part, a function of the performance of our investments in receivables and the aggregate outstanding amount of such receivables. The point-of-sale and direct-to-consumer finance activities of our lending partners compete with national, regional and local bankcard and consumer credit issuers, other general-purpose credit card issuers and retail credit card and merchant credit issuers. Many of these competitors are substantially larger than we are, have significantly greater financial resources than we do and have significantly lower costs of funds than we have.

Auto Finance Segment. Competition within the auto finance sector is widespread and fragmented. Our auto finance operations target automobile dealers that oftentimes are not ~~capable of accessing~~able to access indirect lending from major financial institutions or captive finance companies. We compete mainly with a handful of national and regional companies focused on this credit segment (e.g., Credit Acceptance Corporation, Westlake Financial, Mid-Atlantic Finance, Santander Consumer USA, Western Funding Inc., U.S. Auto Credit, and United Acceptance) and a large number of smaller, regional private companies with a narrow geographic focus. Individual dealers with access to capital may also compete in this segment through the purchase of receivables from peer dealers in their markets.

Employees

As of December 31, ~~2017,~~2019, we had ~~297~~319 employees, including 75 part-time employees, ~~most~~all of whom are principally employed within the U.S. We consider our relations with our employees to be good. None of our employees are covered by a collective-bargaining agreement, and we have never experienced any organized work stoppage, strike or labor dispute.

Trademarks, Trade Names and Service Marks

We have registered and continue to register, when appropriate, various trademarks, trade names and service marks used in connection with our businesses and for private-label marketing of certain of our products. We consider these trademarks, trade names and service marks to be readily identifiable with, and valuable to, our business. This Annual Report on Form 10-K also contains trade names and trademarks of other companies that are the property of their respective owners.

Additional Information

We are headquartered in Atlanta, Georgia, and our principal executive offices are located at Five Concourse Parkway, Suite 300, Atlanta, Georgia 30328. Our headquarters telephone number is (770) 828-2000, and our website is www.Atlanticus.com. We make available free of charge on our website certain of our recent SEC filings, including our annual ~~report~~reports on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, proxy statements and amendments to those filings as soon as reasonably practicable after we electronically file such material with, or furnish it to, the SEC.

These reports are also available on the SEC's website at http://www.sec.gov.

Certain corporate governance materials, including our Board of Directors committee charters and our Code of Business Conduct and Ethics, are posted on our website under the heading “For Investors.” From time to time, the corporate governance materials on our website may be updated as necessary to comply with rules issued by the SEC or NASDAQ, or as desirable to further the continued effective and efficient governance of our company.

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ITEM 1A.	RISK FACTORS

An investment in our common stock or other securities involves a number of risks. You should carefully consider each of the risks described below before deciding to invest in our common stock or other securities. If any of the following risks develops into actual events, our business, financial condition or results of operations could be negatively affected, the market price of our common stock or other securities could decline and you may lose all or part of your investment.

Investors should be particularly cautious regarding investments in our common stock or other securities at the present time in light of uncertainties as to the profitability of our business model going forward and our inability to achieve consistent earnings from our operations in recent years.

Our Cash Flows and Net Income Are Dependent Upon Payments from Our Investments in Receivables

The collectibility of our investments in receivables is a function of many factors including the criteria used to select who is issued credit, the pricing of the credit products, the lengths of the relationships, general economic conditions, the rate at which consumers repay their accounts or become delinquent, and the rate at which consumers borrow funds. Deterioration in these factors would adversely impact our business. In addition, to the extent we have over-estimated collectibility, in all likelihood we have over-estimated our financial performance. Some of these concerns are discussed more fully below.

Our portfolio of receivables is not diversified and primarily originates from consumers whose creditworthiness is considered sub-prime. Historically, we have invested in receivables in one of two ways—we have either (i) invested in receivables originated by lenders who utilize our services or (ii) invested in or purchased pools of receivables from other issuers. In either case, substantially all of our receivables are from financially underserved borrowers—borrowers represented by credit risks that regulators classify as “sub-prime.” Our reliance on sub-prime receivables has negatively impacted and may in the future negatively impact, our performance. Our ~~various~~ past ~~and current~~ losses ~~might~~may have been mitigated had our portfolios consisted of higher-grade receivables in addition to our sub-prime receivables.

Economic slowdowns increase our credit losses. During periods of economic slowdown or recession, we experience an increase in rates of delinquencies and frequency and severity of credit losses. Our actual rates of delinquencies and frequency and severity of credit losses may be comparatively higher during periods of economic slowdown or recession than those experienced by more traditional providers of consumer credit because of our focus on the financially underserved consumer market, which may be disproportionately impacted.

~~We are subject to foreign economic and exchange risks.~~ ~~Because of our operations in the U.K.,~~we have exposure to fluctuations in the U.K. economy. We also have exposure to fluctuations in the relative values of the U.S. dollar and the British pound. Because the British pound has experienced a net decline in value relative to the U.S. dollar since we commenced our most significant operations in the U.K., we have experienced significant transaction and translation losses within our financial statements.

Because a significant portion of our reported income is based on management’s estimates of the future performance of receivables, differences between actual and expected performance of the receivables may cause fluctuations in net income. Significant portions of our reported income (or losses) are based on management’s estimates of cash flows we expect to receive on receivables, particularly for such assets that we report based on fair value. The expected cash flows are based on management’s estimates of interest rates, default rates, payment rates, cardholder purchases, servicing costs, and discount rates. These estimates are based on a variety of factors, many of which are not within our control. Substantial differences between actual and expected performance of the receivables will occur and cause fluctuations in our net income. For instance, higher than expected rates of delinquencies and losses could cause our net income to be lower than expected. Similarly, levels of loss and delinquency can result in our being required to repay lenders earlier than expected, thereby reducing funds available to us for future growth. Because all of the credit card receivables structured financing facilities are now in amortization status—which for us generally means that the only meaningful cash flows that we are receiving with respect to the credit card receivables that are encumbered by such structured financing facilities are those associated with our contractually specified fee for servicing the receivables—recent payment and default trends have substantially reduced the cash flows that we receive from these receivables.

Due to our relative lack of historical experience with Internet consumers, we may not be able to evaluate their creditworthiness. We have less historical experience with respect to the credit risk and performance of receivables owed by consumers acquired over the ~~Internet.~~Internet and other digital channels. As a result, we may not be able to ~~target and~~ evaluate successfully the creditworthiness of

these potential consumers. Therefore, we may encounter difficulties managing the expected delinquencies and ~~losses and appropriately pricing products.~~

losses.

We Are Substantially Dependent Upon Borrowed Funds to Fund Receivables We Purchase

We finance receivables that we acquire in large part through financing facilities. All of our financing facilities are of finite duration (and ultimately will need to be extended or replaced) and contain financial covenants and other conditions that must be fulfilled in order for funding to be available. Moreover, some of our facilities currently are in amortization stages (and are not allowing for the funding of any new loans) based on their original terms. The cost and availability of equity and borrowed funds is dependent upon our financial performance, the performance of our industry ~~generally~~overall and general economic and market conditions, and at times equity and borrowed funds have been both expensive and difficult to obtain.

If additional financing facilities are not available in the future on terms we consider acceptable—an issue that ~~has been~~was made even more acute in the U.S. given regulatory changes that reduced asset-level returns on credit card lending—we will not be able to purchase additional receivables and those receivables may contract in size.

Capital markets may experience periods of disruption and instability, which could limit our ability to grow our receivables. From time-to-time, capital markets may experience periods of disruption and instability. For example, from 2008 to 2009, the global capital markets were unstable as evidenced by the lack of liquidity in the debt capital markets, significant write-offs in the financial services sector, the re-pricing of credit risk in the broadly syndicated credit market and the failure of major financial institutions. Despite actions of the U.S. federal government and various foreign governments, these events contributed to worsening general economic conditions that materially and adversely impacted the broader financial and credit markets and reduced the availability of debt and equity capital for the market as a whole and financial services firms in particular. If similar adverse and volatile market conditions repeat in the future, we and other companies in the financial services sector may have to access, if available, alternative markets for debt and equity capital in order to grow our receivables.

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Moreover, the re-appearance of market conditions similar to those experienced from 2008 through 2009 for any substantial length of time or worsened market conditions could make it difficult for us to borrow money or to extend the maturity of or refinance any indebtedness we may have under similar terms and any failure to do so could have a material adverse effect on our business. Unfavorable economic and political conditions, including future recessions, political instability, geopolitical turmoil and foreign hostilities, and disease, pandemics and other serious health events, also could increase our funding costs, limit our access to the capital markets or result in a decision by lenders not to extend credit to us.

Recently, the outbreak of the novel coronavirus, or COVID-19, in many countries continues to adversely impact global commercial activity and has contributed to significant volatility in financial markets. The global impact of the outbreak has been rapidly evolving, and as cases of the virus have continued to be identified in additional countries, many countries have reacted by instituting quarantines and restrictions on travel. Such actions are creating disruption in global supply chains, and adversely impacting a number of industries, such as transportation, hospitality and entertainment. The outbreak could have a continued adverse impact on economic and market conditions and trigger a period of global economic slowdown. The rapid development and fluidity of this situation precludes any prediction as to the ultimate adverse impact of the coronavirus. Nevertheless, the coronavirus presents material uncertainty and risk with respect to our performance and financial results.

We may in the future have difficulty accessing debt and equity capital on attractive terms, or at all, and a severe disruption and instability in the global financial markets or deteriorations in credit and financing conditions may cause us to reduce the volume of receivables we purchase or otherwise have a material adverse effect on our business, financial condition, results of operations and cash flows.

Our Financial Performance Is, in Part, a Function of the Aggregate Amount of Receivables That Are Outstanding

The aggregate amount of outstanding receivables is a function of many factors including purchase rates, payment rates, interest rates, seasonality, general economic conditions, competition from credit card issuers and other sources of consumer financing, access to funding, and the timing and extent of our receivable purchases.

~~Despite~~

The recent growth of our ~~recent purchases~~investments in point-of-sale finance and direct-to-consumer receivables may not be indicative of ~~credit card~~our ability to grow such receivables ~~our aggregate credit card~~in the future. Our investments in point-of-sale finance and direct-to-consumer receivables ~~contracted over~~grew to $908.4 million for the ~~last several years.~~year ended December 31, 2019 from $453.3 million for the year ended December 31, 2018. The amount of ~~our credit card~~such receivables ~~is a product of a combination of factors, many of which are not in our control. Factors include:~~

has fluctuated significantly over the ~~availability of funding on favorable terms;~~

~~our relationships with the banks that issue credit cards;~~

~~the degree to which we lose business to competitors;~~

~~the level of usage~~course of our ~~credit card products by consumers;~~

operating history. Furthermore, even if such receivables continue to increase, the ~~availability~~rate of ~~portfolios for purchase~~such growth could decline. If we cannot manage the growth in receivables effectively, it could have a material adverse effect on ~~attractive terms;~~

~~levels~~our business, prospects, results of ~~delinquencies and charge offs;~~

~~the level of costs of acquiring new receivables;~~

~~our ability to employ and train new personnel;~~

~~our ability to maintain adequate management systems, collection procedures, internal controls and automated systems; and~~

~~general economic and other factors beyond our control.~~

operations, financial condition or cash flows.

Reliance upon relationships with a few large retailers in the point-of-sale finance operations may adversely affect our revenues and operating results from these operations.Our five largest retail partners accounted for over 50% of our outstanding point-of-sale receivables as of December 31, ~~2017.~~2019. Although we are adding new retail partners on a regular basis, it is likely that we will continue to derive a significant portion of this operations’ receivables base and corresponding revenue from a relatively small number of partners in the future. If a significant partner reduces or terminates its relationship with us, these operations’ revenue could decline significantly and our operating results and financial condition could be harmed.

We Operate in a Heavily Regulated Industry

Changes in bankruptcy, privacy or other consumer protection laws, or to the prevailing interpretation thereof, may expose us to litigation, adversely affect our ability to collect receivables, or otherwise adversely affect our operations. Similarly, regulatory changes could adversely affect the ability or willingness of lenders who utilize our technology platform and related services to market credit products and services to consumers. While the ~~new~~ Presidential Administration ~~and the congressional majorities in the U.S. Senate and House of Representatives support~~supports reducing regulatory burdens, the prospects for significant modifications are uncertain. Also, the accounting rules that apply to our business are exceedingly complex, difficult to apply and in a state of flux. As a result, how we value our receivables and otherwise account for our business is subject to change depending upon the changes in, and, interpretation of, those rules. Some of these issues are discussed more fully below.

Reviews and enforcement actions by regulatory authorities under banking and consumer protection laws and regulations may result in changes to our business practices, may make collection of receivables more difficult or may expose

us to the risk of fines, restitution and litigation. Our operations and the operations of the issuing banks through which the credit products we service are originated are subject to the jurisdiction of federal, state and local government authorities, including the CFPB, the SEC, the FDIC, the Office of the Comptroller of the Currency, the FTC, U.K. banking and licensing authorities, state regulators having jurisdiction over financial institutions and debt origination and collection and state attorneys general. Our business practices and the practices of issuing banks, including the terms of products, servicing and collection practices, are subject to both periodic and special reviews by these regulatory and enforcement authorities. These reviews can range from investigations of specific consumer complaints or concerns to broader inquiries. If as part of these reviews the regulatory authorities conclude that we or issuing banks are not complying with applicable law, they could request or impose a wide range of remedies including requiring changes in advertising and collection practices, changes in the terms of products (such as decreases in interest rates or fees), the imposition of fines or penalties, or the paying of restitution or the taking of other remedial action with respect to affected consumers. They also could require us or issuing banks to stop offering some credit products or obtain licenses to do so, either nationally or in selected states. To the extent that these remedies are imposed on the issuing banks that originate credit products using our platform, under certain circumstances we are responsible for the remedies as a result of our indemnification obligations with those banks. We or our issuing banks also may elect to change practices that we believe are compliant with law in order to respond to regulatory concerns. Furthermore, negative publicity relating to any specific inquiry or investigation could hurt our ability to conduct business with various industry participants or to generate new receivables and could negatively affect our stock price, which would adversely affect our ability to raise additional capital and would raise our costs of doing business.

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If any deficiencies or violations of law or regulations are identified by us or asserted by any regulator, or if the CFPB, the FDIC, the FTC or any other regulator requires us or issuing banks to change any practices, the correction of such deficiencies or violations, or the making of such changes, could have a material adverse effect on our financial condition, results of operations or business. In addition, whether or not these practices are modified when a regulatory or enforcement authority requests or requires, there is a risk that we or other industry participants may be named as defendants in litigation involving alleged violations of federal and state laws and regulations, including consumer protection laws. Any failure to comply with legal requirements by us or the banks that originate credit products utilizing our platform in connection with the issuance of those products, or by us or our agents as the servicer of our accounts, could significantly impair our ability to collect the full amount of the account balances. The institution of any litigation of this nature, or any judgment against us or any other industry participant in any litigation of this nature, could adversely affect our business and financial condition in a variety of ways.

The regulatory landscape in which we operate is continually changing due to new rules, regulations and interpretations, as well as various legal actions that have been brought against others that have sought to re-characterize certain loans made by federally insured banks as loans made by third parties. If litigation on similar theories were brought against us when we work with a federally insured bank that makes loans and were such an action successful, we could be subject to state usury limits and/or state licensing requirements, loans in such states could be deemed void and unenforceable, and we could be subject to substantial penalties in connection with such loans.

The case law involving whether an originating lender, on the one hand, or third-parties, on the other hand, are the “true lenders” of a loan is still developing and courts have come to different conclusions and applied different analyses. The determination of whether a third-party service provider is the “true lender” is significant because third-parties risk having the loans they service becoming subject to a consumer’s state usury limits. A number of federal courts that have opined on the “true lender” issue have looked to who is the lender identified on the borrower’s loan documents. A number of state courts and at least one federal district court have considered a number of other factors when analyzing whether the originating lender or a third party is the “true lender,” including looking at the economics of the transaction to determine, among other things, who has the predominant economic interest in the loan being made. If we were re-characterized as a “true lender” with respect to the receivables originated by the bank that utilizes our technology platform and other services, such receivables could be deemed to be void and unenforceable in some states, the right to collect finance charges could be affected, and we could be subject to fines and penalties from state and federal regulatory agencies as well as claims by borrowers, including class actions by private plaintiffs. Even if we were not required to change our business practices to comply with applicable state laws and regulations or cease doing business in some states, we could be required to register or obtain lending licenses or other regulatory approvals that could impose a substantial cost on us. If the bank that originates loans utilizing our technology platform were subject to such a lawsuit, it may elect to terminate its relationship with us voluntarily or at the direction of its regulators, and if it lost the lawsuit, it could be forced to modify or terminate such relationship.

In addition to true lender challenges, a question regarding the applicability of state usury rates may arise when a loan is sold from a bank to a non-bank entity. In Madden v. Midland Funding, LLC, the U.S. Court of Appeals for the Second Circuit held that the federal preemption of state usury laws did not extend to the purchaser of a loan issued by a national bank. In its brief urging the U.S. Supreme Court to deny certiorari, the U.S. Solicitor General, joined by the Office of the Comptroller of the Currency (“OCC”), noted that the Second Circuit (Connecticut, New York and Vermont) analysis was incorrect. On remand, the U.S. District Court for the Southern District of New York concluded on February 27, 2017 that New York’s state usury law, not Delaware’s state usury law, was applicable and that the plaintiff’s claims under the FDCPA and state unfair and deceptive acts and practices could proceed. To that end, the court granted Madden’s motion for class certification. At this time, it is unknown whether Madden will be applied outside of the defaulted debt context in which it arose; however, recently two class actions, Cohen v. Capital One Funding, LLC, et al. and Petersen v. Chase Card Funding, LLC, et al., have relied on Madden to challenge the interest rate charged once debt was sold to securitization trusts. The facts in Madden are not directly applicable to our business, as we do not engage in practices similar to those at issue in Madden. However, to the extent that the holding in Madden was broadened to cover circumstances applicable to our business, or if other litigation on related theories were brought against us and were successful, or we were otherwise found to be the “true lender,” we could become subject to state usury limits and state licensing laws, in addition to the state consumer protection laws to which we are already subject, in a greater number of states, loans in such states could be deemed void and unenforceable, and we could be subject to substantial penalties in connection with such loans.

In response to the uncertainty Madden created as to the validity of interest rates of bank-originated loans sold in the secondary market, in November 2019, the OCC and the FDIC took action to reaffirm the “valid when made” doctrine by issuing a notice of proposed rulemaking to clarify that when a bank sells, assigns, or otherwise transfers a loan, the interest permissible prior to the transfer would continue to be permissible following the transfer. The 60-day comment periods ended January 21, 2020 and February 4, 2020, respectively, and it is anticipated that the agencies will issue final rules soon.

In September 2019, the FDIC and the OCC jointly submitted an amicus brief to the U.S. District Court for the District of Colorado in support of a debt buyer, urging the District Court to uphold the bank’s rights to enforce that debt to the debt buyer, including the bank’s right to charge interest as authorized under the laws of its home state. The brief includes related discussions of (i) the rights of federally regulated banks to “export” their home states’ interest rates by charging those rates to borrowers nationwide, first with respect to national banks under section 85 of the National Bank Act and then with respect to state banks under section 27 of the Federal Deposit Insurance Act and (ii) federal preemption of state usury laws. The portion of the brief that discusses rate exportation strongly reaffirms the OCC and the FDIC’s complete accord that section 27 and section 85 should be mirror images of each other. At the conclusion of their brief, the agencies ask the District Court to affirm the bankruptcy court’s decision in the case on the basis that affirmation would “preserve the banks’ longstanding ability to engage in loan sales, would reaffirm the traditional protections that such loan sales have received under the law, would ensure the proper functioning of the credit markets, and would promote safety and soundness in the banking sector by supporting loan sales and securitizations, which are used to manage capital and liquidity positions.”

We ~~are dependent upon banks~~support a single bank that markets general purpose credit cards and certain other credit products directly to consumers. We acquire interests in and service the receivables originated by that bank. The bank could determine not to continue the relationship for various business reasons, or its regulators could limit its ability to issue credit cards ~~and provide certain other credit products~~ utilizing our technology platform ~~and related services.~~ ~~We acquire receivables generated by banks from credit cards that they have issued and other products, and their regulators could at any time limit their ability~~or to ~~issue~~originate some or all of ~~these~~the other products that we service or require the bank to modify those products ~~significantly.~~significantly and could do either with little or no notice. Any significant interruption or change of ~~those relationships~~our bank relationship would result in our being unable to acquire new receivables or ~~help~~ develop certain other credit products. ~~It is possible that a regulatory position or action taken with respect~~Unless we were able to ~~any of the issuing banks might result in the bank’s inability or unwillingness to originate future~~timely replace our bank relationship, such an interruption would prevent us from acquiring newly originated credit ~~products in collaboration with us. In the current state, such a disruption of our issuing bank relationships principally would adversely affect our ability to grow~~card receivables and growing our investments in ~~the~~ point-of-sale and direct-to-consumer receivables. In turn, it would materially adversely impact our business.

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The FDIC has issued examination guidance affecting the bank that utilizes our technology platform to market general purpose credit cards and certain other credit products and these or subsequent new rules and regulations could have a significant impact on such credit products. The bank that utilizes our technology platform and other services to market general purpose credit cards and certain other credit products is supervised and examined by both the state that charters it and the FDIC. If the FDIC or a state supervisory body considers any aspect of the products originated utilizing our technology platform to be inconsistent with its guidance, the bank may be required to alter or terminate some or all of these products.

On July 29, 2016, the board of directors of the FDIC released examination guidance relating to third-party lending as part of a package of materials designed to “improve the transparency and clarity of the FDIC’s supervisory policies and practices” and consumer compliance measures that FDIC-supervised institutions should follow when lending through a business relationship with a third party. The proposed guidance, if finalized, would apply to all FDIC-supervised institutions that engage in third-party lending programs, including the bank that utilizes our technology platform and other services to market general purpose credit cards and certain other credit products.

The proposed guidance elaborates on previously issued agency guidance on managing third-party risks and specifically addresses third-party lending arrangements where an FDIC-supervised institution relies on a third party to perform a significant aspect of the lending process. The types of relationships that would be covered by the guidance include (but are not limited to) relationships for originating loans on behalf of, through or jointly with third parties, or using platforms developed by third parties. If adopted as proposed, the guidance would result in increased supervisory attention of institutions that engage in significant lending activities through third parties, including at least one examination every 12 months, as well as supervisory expectations for a third-party lending risk management program and third-party lending policies that contain certain minimum requirements, such as self-imposed limits as a percentage of total capital for each third-party lending relationship and for the overall loan program, relative to origination volumes, credit exposures (including pipeline risk), growth, loan types, and acceptable credit quality. Comments on the guidance were due October 27, 2016. While the guidance has never formally been adopted, it is our understanding that the FDIC has relied upon it in its examination of third-party lending arrangements.

Changes to consumer protection laws or changes in their interpretation may impede collection efforts or otherwise adversely impact our business practices. Federal and state consumer protection laws regulate the creation and enforcement of consumer credit card receivables and other loans. Many of these laws (and the related regulations) are focused on sub-prime lenders and are intended to prohibit or curtail industry-standard practices as well as non-standard practices. For instance, Congress enacted legislation that regulates loans to military personnel through imposing interest rate and other limitations and requiring new disclosures, all as regulated by the Department of Defense. Similarly, in 2009 Congress enacted legislation that required changes to a variety of marketing, billing and collection practices, and the Federal Reserve adopted significant changes to a number of practices through its issuance of regulations. While our practices are in compliance with these changes, some of the changes (e.g., limitations on the ability to assess up-front fees) have significantly affected the viability of certain credit products within the U.S. Changes in the consumer protection laws could result in the following:

receivables not originated in compliance with law (or revised interpretations) could become unenforceable and uncollectible under their terms against the obligors;

we may be required to credit or refund previously collected amounts;

certain fees and finance charges could be limited, prohibited or restricted, which would reduce the profitability of certain investments in receivables;

certain collection methods could be prohibited, forcing us to revise our practices or adopt more costly or less effective practices;

limitations on our ability to recover on charged-off receivables regardless of any act or omission on our part;

some credit products and services could be banned in certain states or at the federal level;

federal or state bankruptcy or debtor relief laws could offer additional protections to consumers seeking bankruptcy protection, providing a court greater leeway to reduce or discharge amounts owed to us; and

a reduction in our ability or willingness to invest in receivables arising under loans to certain consumers, such as military personnel.

Material regulatory developments may adversely impact our business and results from operations.

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Our Automobile Lending Activities Involve Risks in Addition to Others Described Herein

Automobile lending exposes us not only to most of the risks described above but also to additional risks, including the regulatory scheme that governs installment loans and those attendant to relying upon automobiles and their repossession and liquidation value as collateral. In addition, our Auto Finance segment operation acquires loans on a wholesale basis from used car dealers, for which we rely upon the legal compliance and credit determinations by those dealers.

Funding for automobile lending may become difficult to obtain and expensive. In the event we are unable to renew or replace any Auto Finance segment facilities that bear refunding or refinancing risks when they become due, our Auto Finance segment could experience significant constraints and diminution in reported asset values as lenders retain significant cash flows within underlying structured financings or otherwise under security arrangements for repayment of their loans. If we cannot renew or replace future facilities or otherwise are unduly constrained from a liquidity perspective, we may choose to sell part or all of our auto loan portfolios, possibly at less than favorable prices.

Our automobile lending business is dependent upon referrals from dealers. Currently we provide substantially all of our automobile loans only to or through used car dealers. Providers of automobile financing have traditionally competed based on the interest rate charged, the quality of credit accepted and the flexibility of loan terms offered. In order to be successful, we not only need to be competitive in these areas, but also need to establish and maintain good relations with dealers and provide them with a level of service greater than what they can obtain from our competitors.

The financial performance of our automobile loan portfolio is in part dependent upon the liquidation of repossessed automobiles. In the event of certain defaults, we may repossess automobiles and sell repossessed automobiles at wholesale auction markets located throughout the U.S. Auction proceeds from these types of sales and other recoveries rarely are sufficient to cover the outstanding balances of the contracts; where we experience these shortfalls, we will experience credit losses. Decreased auction proceeds resulting from depressed prices at which used automobiles may be sold would result in higher credit losses for us.

Repossession of automobiles entails the risk of litigation and other claims. Although we have contracted with reputable repossession firms to repossess automobiles on defaulted loans, it is not uncommon for consumers to assert that we were not entitled to repossess an automobile or that the repossession was not conducted in accordance with applicable law. These claims increase the cost of our collection efforts and, if correct, can result in awards against us.

We Routinely Explore Various Opportunities to Grow Our Business, to Make Investments and to Purchase and Sell Assets

We routinely consider acquisitions of, or investments in, portfolios and other assets as well as the sale of portfolios and portions of our business. There are a number of risks attendant to any acquisition, including the possibility that we will overvalue the assets to be purchased and that we will not be able to produce the expected level of profitability from the acquired business or assets. Similarly, there are a number of risks attendant to sales, including the possibility that we will undervalue the assets to be sold. As a result, the impact of any acquisition or sale on our future performance may not be as favorable as expected and actually may be adverse.

Portfolio purchases may cause fluctuations in our reported Credit and Other Investments segment’s managed receivables data, which may reduce the usefulness of this data in evaluating our business. Our reported Credit and Other Investments segment managed receivables data may fluctuate substantially from quarter to quarter as a result of recent and future credit card portfolio acquisitions.

Receivables included in purchased portfolios are likely to have been originated using credit criteria different from the criteria of issuing bank partners that have originated accounts utilizing our technology platform. Receivables included in any particular purchased portfolio may have significantly different delinquency rates and charge-off rates than the receivables previously originated and purchased by us. These receivables also may earn different interest rates and fees as compared to

other similar receivables in our receivables portfolio. These variables could cause our reported managed receivables data to fluctuate substantially in future periods making the evaluation of our business more difficult.

Any acquisition or investment that we make will involve risks different from and in addition to the risks to which our business is currently exposed. These include the risks that we will not be able to integrate and operate successfully new businesses, that we will have to incur substantial indebtedness and increase our leverage in order to pay for the acquisitions, that we will be exposed to, and have to comply with, different regulatory regimes and that we will not be able to apply our traditional analytical framework (which is what we expect to be able to do) in a successful and value-enhancing manner.

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Other Risks of Our Business

We are a holding company with no operations of our own. As a result, our cash flow and ability to service our debt is dependent upon distributions from our subsidiaries. The distribution of subsidiary earnings, or advances or other distributions of funds by subsidiaries to us, all of which are subject to statutory and could be subject to contractual restrictions, are contingent upon the subsidiaries’ cash flows and earnings and are subject to various business and debt covenant considerations.

~~Unless we obtain a bank charter, we cannot issue credit cards other than through agreements with banks.~~ Because we do not have a bank charter, we currently cannot issue credit cards ourselves. Unless we obtain a bank or credit card bank charter, we will continue to rely upon banking relationships to provide for the issuance of credit cards to consumers. Even if we obtain a bank charter, there may be restrictions on the types of credit that the bank may extend. Our various issuing bank agreements have scheduled expiration dates. If we are unable to extend or execute new agreements with our issuing banks at the expirations of our current agreements with them, or if our existing or new agreements with our issuing banks were terminated or otherwise disrupted, there is a risk that we would not be able to enter into agreements with an alternate issuer on terms that we consider favorable or in a timely manner without disruption of our business.

We are party to litigation. We are ~~defendants in~~party to certain legal proceedings which include litigation customary for a business of our nature. In each case we believe that we have meritorious defenses or that the positions we are asserting otherwise are correct. However, adverse outcomes are possible in these matters, and we could decide to settle one or more of our litigation matters in order to avoid the ongoing cost of litigation or to obtain certainty of outcome. Adverse outcomes or settlements of these matters could require us to pay damages, make restitution, change our business practices or take other actions at a level, or in a manner, that would adversely impact our business.

We ~~face heightened levels of economic risk associated with new investment activities.~~ ~~We have made a number of investments in businesses that are not directly related~~may be unable to ~~our traditional servicing and receivables financing activities to, or associated with, the underserved consumer credit market. In addition,~~use some of these investments that we have made and may make in the future are or will be in debt or equity securities of businesses over which we exert little or no control, which likely exposes us to greater risks of loss than investments in activities and operations that we control. We make only those investments we believe have the potential to provide a favorable return. However, because some of the investments are outside of our core areas of expertise, they entail risks beyond those described elsewhere in this Report. As occurred with respect to certain such investments in 2012 and 2011, these risks could result in the loss of part or all of our ~~investments.~~

net operating loss (“NOL”) carryforwards. At December 31, 2019, we had U.S. federal NOL carryforwards of $85.6 million the deferred tax assets on which were not offset by valuation allowances, and we had no material U.S. state and local or foreign NOLs the deferred tax assets on which were not offset by valuation allowances. Our NOLs have resulted from prior period losses and are available to offset future taxable income. If not used, $18.1 million of the NOLs will expire in 2029, and $17.8 million of the NOLs will expire in 2030. Under Section 382 of the Internal Revenue Code, our ability to use NOLs in any taxable year may be limited if we experience an “ownership change.” A Section 382 “ownership change” generally occurs if one or more shareholders or groups of shareholders, who own at least 5% of our stock, increase their ownership by more than 50 percentage points over their lowest ownership percentage within a rolling three-year period. We have not completed a Section 382 analysis through December 31, 2019. If we have previously had, or have in the future, one or more Section 382 “ownership changes,” or if we do not generate sufficient taxable income, we may not be able to use a material portion of the NOLs. If we are limited in our ability to use the NOLs in future years in which we have taxable income, we will pay more taxes than if we were able to fully use our NOLs. This could materially and adversely affect our results of operations.

Because we outsource account-processing functions that are integral to our business, any disruption or termination of that outsourcing relationship could harm our business. We generally outsource account and payment ~~processing, and in 2017, we paid Total System Services, Inc. $4.7 million for these services.~~processing. If these ~~agreements~~outsourcing relationships were not renewed or were terminated or the services provided to us were otherwise disrupted, we would have to obtain these services from an alternative provider. There is a risk that we would not be able to enter into a similar ~~agreement~~outsourcing arrangement with an alternate provider on terms that we consider favorable or in a timely manner without disruption of our business.

Failure to keep up with the rapid technological changes in financial services and e-commerce could harm our business. The financial services industry is undergoing rapid technological changes, with frequent introductions of new technology-driven products and services. The effective use of technology increases efficiency and enables financial and lending institutions to better serve customers and reduce costs. Our future success will depend, in part, upon our ability to address the needs of consumers by using technology to support products and services that will satisfy consumer demands for convenience, as well as to create additional efficiencies in our operations. We may not be able to effectively implement new technology-driven products and services as quickly as some of our competitors. Failure to successfully keep pace with technological change affecting the financial services industry could harm our ability to compete with our competitors. Any such failure to adapt to changes could have a material adverse effect on our business, prospects, results of operations, financial condition or cash flows.

If we are unable to protect our information systems against service interruption, our operations could be disrupted and our reputation may be damaged. We rely heavily on networks and information systems and other technology, that are largely hosted by third-parties to support our business processes and activities, including processes integral to the origination and collection of loans and other financial products, and information systems to process financial information and results of operations for internal reporting purposes and to comply with regulatory financial reporting and legal and tax requirements. Because information systems are critical to many of our operating activities, our business may be impacted by hosted system shutdowns, service disruptions or security breaches. These incidents may be caused by failures during routine operations such as system upgrades or user errors, as well as network or hardware failures, malicious or disruptive software, computer hackers, rogue employees or contractors, cyber-attacks by criminal groups, geopolitical events, natural disasters, failures or impairments of telecommunications networks, or other catastrophic events. If our information systems suffer severe damage, disruption or

shutdown and our business continuity plans do not effectively resolve the issues in a timely manner, we could experience delays in reporting our financial results, and we may lose revenue and profits as a result of our inability to collect payments in a timely manner. We also could be required to spend significant financial and other resources to repair or replace networks and information systems.

Unauthorized or unintentional disclosure of sensitive or confidential customer data could expose us to protracted and costly litigation, and civil and criminal penalties. To conduct our business, we are required to manage, use, and store large amounts of personally identifiable information, consisting primarily of confidential personal and financial data regarding consumers across all operations areas. We also depend on our IT networks and systems, and those of third parties, to process, store, and transmit this information. As a result, we are subject to numerous U.S. federal and state laws designed to protect this information. Security breaches involving our files and infrastructure could lead to unauthorized disclosure of confidential information.

We take a number of measures to ensure the security of our hardware and software systems and customer information. Advances in computer capabilities, new discoveries in the field of cryptography or other developments may result in the technology used by us to protect data being breached or compromised. In the past, banks and other financial service providers have been the subject of sophisticated and highly targeted attacks on their information technology. An increasing number of websites have reported breaches of their security.

If any person, including our employees or those of third-party vendors, negligently disregards or intentionally breaches our established controls with respect to such data or otherwise mismanages or misappropriates that data, we could be subject to costly litigation, monetary damages, fines, and/or criminal prosecution. Any unauthorized disclosure of personally identifiable information could subject us to liability under data privacy laws. Further, under credit card rules and our contracts with our card processors, if there is a breach of credit card information that we store, we could be liable to the credit card issuing banks for their cost of issuing new cards and related expenses. In addition, if we fail to follow credit card industry security standards, even if there is no compromise of customer information, we could incur significant fines. Security breaches also could harm our reputation, which could potentially cause decreased revenues, the loss of existing merchant credit partners, or difficulty in adding new merchant credit partners.

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Internet and data security breaches also could impede our bank partners from originating loans over the Internet, cause us to lose consumers or otherwise damage our reputation or business.Consumers generally are concerned with security and privacy, particularly on the Internet. As part of our growth strategy, we have enabled lenders to originate loans over the Internet. The secure transmission of confidential information over the Internet is essential to maintaining customer confidence in such products and services offered online.

Advances in computer capabilities, new discoveries or other developments could result in a compromise or breach of the technology used by us to protect our client or consumer application and transaction data transmitted over the Internet. In addition to the potential for litigation and civil penalties described above, security breaches could damage our reputation and cause consumers to become unwilling to do business with our clients or us, particularly over the Internet. Any publicized security problems could inhibit the growth of the Internet as a means of conducting commercial transactions. Our ability to service our clients’ needs over the Internet would be severely impeded if consumers become unwilling to transmit confidential information online.

Also, a party that is able to circumvent our security measures could misappropriate proprietary information, cause interruption in our operations, damage our computers or those of our users, or otherwise damage our reputation and business.

Regulation in the areas of privacy and data security could increase our costs. We are subject to various regulations related to privacy and data security/breach, and we could be negatively impacted by these regulations. For example, we are subject to the ~~safeguards~~Safeguards guidelines under the Gramm-Leach-Bliley Act. The ~~safeguards~~Safeguards guidelines require that each financial institution develop, implement and maintain a written, comprehensive information security program containing safeguards that are appropriate to the financial institution’s size and complexity, the nature and scope of the financial institution’s activities and the sensitivity of any customer information at issue. Broad-ranging data security laws that affect our business also have been adopted by various states. Compliance with these laws regarding the protection of consumer and employee data could result in higher compliance and technology costs for us, as well as potentially significant fines and penalties for non-compliance. Further, there are various other statutes and regulations relevant to the direct email marketing, debt collection and text-messaging industries including the Telephone Consumer Protection Act. The interpretation of many of these statutes and regulations is evolving in the courts and administrative agencies and an inability to comply with them may have an adverse impact on our business.

In addition to the foregoing enhanced data security requirements, various federal banking regulatory agencies, and ~~at least 48~~all 50 states, the District of Columbia, Puerto Rico and the Virgin Islands, have enacted data security regulations and laws requiring varying levels of consumer notification in the event of a security breach.

Also, federal legislators and regulators are increasingly pursuing new guidelines, laws and regulations that, if adopted, could further restrict how we collect, use, share and secure consumer information, which could impact some of our current or planned business initiatives.

Unplanned system interruptions or system failures could harm our business and reputation. Any interruption in the availability of our transactional processing services due to hardware and operating system failures will reduce our revenues and profits. Any unscheduled interruption in our services results in an immediate, and possibly substantial, loss of revenues. Frequent or persistent interruptions in our services could cause current or potential consumers to believe that our systems are unreliable, leading them to switch to our competitors or to avoid our websites or services, and could permanently harm our reputation.

Although our systems have been designed around industry-standard architectures to reduce downtime in the event of outages or catastrophic occurrences, they remain vulnerable to damage or interruption from earthquakes, floods, fires, power loss, telecommunication failures, computer viruses, computer denial-of-service attacks, and similar events or disruptions. Some of our systems are not fully redundant, and our disaster recovery planning may not be sufficient for all eventualities. Our systems also are subject to break-ins, sabotage, and intentional acts of vandalism. Despite any precautions we may take, the occurrence of a natural disaster, a decision by any of our third-party hosting providers to close a facility we use without adequate notice for financial or other reasons, or other unanticipated problems at our hosting facilities could cause system interruptions, delays, and loss of critical data, and result in lengthy interruptions in our services. Our business interruption insurance may not be sufficient to compensate us for losses that may result from interruptions in our service as a result of system failures.

Climate change and related regulatory responses may impact our business. Climate change as a result of emissions of greenhouse gases is a significant topic of discussion and may generate federal and other regulatory responses. It is impracticable to predict with any certainty the impact on our business of climate change or the regulatory responses to it, although we recognize that they could be significant. The most direct impact is likely to be an increase in energy costs, which would adversely impact consumers and their ability to incur and repay indebtedness. However, we are uncertain of the ultimate impact, either directionally or quantitatively, of climate change and related regulatory responses on our business.

We have elected the fair value option effective as of January 1, 2020, and we use estimates in determining the fair value of our loans. If our estimates prove incorrect, we may be required to write down the value of these assets, which could adversely affect our results of operations. Our ability to measure and report our financial position and results of operations is influenced by the need to estimate the impact or outcome of future events on the basis of information available at the time of the issuance of the financial statements. Further, most of these estimates are determined using Level 3 inputs for which changes could significantly impact our fair value measurements. A variety of factors including, but not limited to, estimated yields on consumer receivables, customer default rates, the timing of expected payments, estimated costs to service the portfolio, interest rates, and valuations of comparable portfolios may ultimately affect the fair values of our loans and finance receivables. If actual results differ from our judgments and assumptions, then it may have an adverse impact on the results of operations and cash flows. Management has processes in place to monitor these judgments and assumptions, but these processes may not ensure that our judgments and assumptions are correct.

Our allowance for uncollectible loans is determined based upon both objective and subjective factors and may not be adequate to absorb loan losses.We face the risk that customers will fail to repay their loans in full. Through our analysis of loan performance, delinquency data, charge-off data, economic trends and the potential effects of those economic trends on consumers, we establish an allowance for uncollectible loans, interest and fees receivable as an estimate of the probable losses inherent within those loans, interest and fees receivable that we do not report at fair value. We determine the necessary allowance for uncollectible loans, interest and fees receivable by analyzing some or all of the following unique to each type of receivable pool: historical loss rates; current delinquency and roll-rate trends; vintage analyses based on the number of months an account has been in existence; the effects of changes in the economy on our customers; changes in underwriting criteria; and estimated recoveries. These inputs are considered in conjunction with (and potentially reduced by) any unearned fees and discounts that may be applicable for an outstanding loan receivable. Actual losses are difficult to forecast, especially if such losses are due to factors beyond our historical experience or control. As a result, our allowance for uncollectible loans may not be adequate to absorb incurred losses or prevent a material adverse effect on our business, financial condition and results of operations. Losses are the largest cost as a percentage of revenues across all of our products. Fraud and customers not being able to repay their loans are both significant drivers of loss rates. If we experienced rising credit or fraud losses this would significantly reduce our earnings and profit margins and could have a material adverse effect on our business, prospects, results of operations, financial condition or cash flows.

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Risks Relating to an Investment in Our Securities

The price of our common stock may fluctuate significantly, and this may make it difficult for you to resell your shares of our common stock when you want or at prices you find attractive. The price of our common stock on the NASDAQ Global Select Market constantly changes. We expect that the market price of our common stock will continue to fluctuate. The market price of our common stock may fluctuate in response to numerous factors, many of which are beyond our control. These factors include the following:

actual or anticipated fluctuations in our operating results;

changes in expectations as to our future financial performance, including financial estimates by securities analysts and investors;

the overall financing environment, which is critical to our value;

the operating and stock performance of our competitors;

announcements by us or our competitors of new products or services or significant contracts, acquisitions, strategic partnerships, joint ventures or capital commitments;

changes in interest rates;

the announcement of enforcement actions or investigations against us or our competitors or other negative publicity relating to us or our industry;

changes in ~~GAAP,~~generally accepted accounting principles in the U.S. ("GAAP"), laws, regulations or the interpretations thereof that affect our various business activities and segments;

general domestic or international economic, market and political conditions;

changes in ownership by executive officers, directors and parties related to them who control a majority of our common stock;

additions or departures of key personnel; and

future sales of our common stock and the transfer or cancellation of shares of common stock pursuant to a share lending agreement.

In addition, the stock markets from time to time experience extreme price and volume fluctuations that may be unrelated or disproportionate to the operating performance of companies. These broad fluctuations may adversely affect the trading price of our common stock, regardless of our actual operating performance.

We are not currently in compliance with the minimum public float requirement of the NASDAQ Global Select Market. If our common stock is delisted from NASDAQ, the market price and liquidity of our common stock and our ability to raise additional capital would be adversely impacted. Our common stock is currently listed on the NASDAQ Global Select Market (“NASDAQ”). Continued listing of a security on NASDAQ is conditioned upon compliance with various continued listing standards. On February 20, 2018, we received a letter from NASDAQ notifying us that, for the last 30 consecutive business days, we had not met the $15 million minimum market value of publicly held shares continued listing standard. As provided in the NASDAQ rules, NASDAQ provided 180 calendar days, or until August 20, 2018, to regain compliance. In order to do so, the market value of our publicly held shares must be $15 million or more for a minimum of ten consecutive business days at any time prior to August 20, 2018. During this period, our common stock will continue to trade uninterrupted on NASDAQ.

If we do not regain compliance with the minimum public float requirement by August 20, 2018, we may transfer our common stock listing to The NASDAQ Capital Market, provided we meet the continued listing requirements for that market. If we fail to regain compliance with the minimum public float requirement and are not eligible for listing on The NASDAQ Capital Market, we will receive notice of delisting from NASDAQ, which notice may be appealed at that time. If our common stock is delisted, the liquidity of our common stock would be adversely affected and the market price of our common stock could decrease. The delisting of our common stock from NASDAQ also would make it more difficult for us to raise additional capital.

Future sales of our common stock or equity-related securities in the public market, including sales of our common stock pursuant to share lending agreements or short sale transactions by ~~purchasers~~holders of convertible senior notes, could adversely affect the trading price of our common stock and our ability to raise funds in new stock offerings. Sales of significant amounts of our common stock or equity-related securities in the public market, including sales pursuant to share lending agreements, or the perception that such sales will occur, could adversely affect prevailing trading prices of our common stock and could impair our ability to raise capital through future offerings of equity or equity-related securities. Future sales of shares of common stock or the availability of shares of common stock for future sale, including sales of our common stock in short sale transactions by ~~purchasers~~holders of our convertible senior notes, may have a material adverse effect on the trading price of our common stock.

The shares of Series A Convertible Preferred Stock are senior obligations, rank prior to our common stock with respect to dividends, distributions and payments upon liquidation and have other terms, such as a redemption right, that could negatively impact the value of shares of our common stock. In December 2019, we issued 400,000 shares of Series A Convertible Preferred Stock. The rights of the holders of our Series A Convertible Preferred Stock with respect to dividends, distributions and payments upon liquidation rank senior to similar obligations to our holders of common stock. Holders of the Series A Convertible Preferred Stock are entitled to receive dividends on each share of such stock equal to 6% per annum on the liquidation preference of $100. The dividends on the Series A Convertible Preferred Stock are cumulative and non-compounding and must be paid before we pay any dividends on the common stock.

In the event of our liquidation, dissolution or the winding up of our affairs, the holders of our Series A Convertible Preferred Stock have the right to receive a liquidation preference entitling them to be paid out of our assets generally available for distribution to our equity holders and before any payment may be made to holders of our common stock in an amount equal to $100 per share of Series A Convertible Preferred Stock plus any accrued but unpaid dividends.

Further, on and after January 1, 2024, the holders of the Series A Convertible Preferred Stock will have the right to require us to purchase outstanding shares of Series A Convertible Preferred Stock for an amount equal to $100 per share plus any accrued but unpaid dividends. This redemption right could expose us to a liquidity risk if we do not have sufficient cash resources at hand or are not able to find financing on sufficiently attractive terms to comply with our obligations to repurchase the Series A Convertible Preferred Stock upon exercise of such redemption right.

Our obligations to the holders of Series A Convertible Preferred Stock also could limit our ability to obtain additional financing or increase our borrowing costs, which could have an adverse effect on our financial condition and the value of our common stock.

Our outstanding Series A Convertible Preferred Stock has anti-dilution protection that, if triggered, could cause substantial dilution to our then-existing holders of common stock, which could adversely affect our stock price. The document governing the terms of our outstanding Series A Convertible Preferred Stock contains anti-dilution provisions to benefit the holders of such stock. As a result, if we, in the future, issue common stock or other derivative securities, subject to specified exceptions, for a per share price less than the then existing conversion price of the Series A Convertible Preferred Stock, an adjustment to the then current conversion price would occur. This reduction in the conversion price could result in substantial dilution to our then-existing holders of common stock, which could adversely affect the price of our common stock.

We have no current plans to pay cash dividends on our common stock for the foreseeable future, and an increase in the market price of our common stock, if any, may be the sole source of gain on your investment. With the exception of dividends payable on our Series A Convertible Preferred Stock, we currently intend to retain any future earnings for use in the operation and expansion of our business and do not expect to pay any dividends on our common stock in the foreseeable future. The declaration and payment of all future dividends on our common stock, if any, will be at the sole discretion of our board of directors, which retains the right to change our dividend policy at any time. Any decision by our board of directors to declare and pay dividends in the future will depend on, among other things, our results of operations, financial condition, cash requirements, contractual restrictions, restrictions on dividends imposed by the document governing the terms of the Series A Convertible Preferred Stock and other factors that our board of directors may deem relevant. Consequently, appreciation in the market price of our common stock, if any, may be the sole source of gain on your investment for the foreseeable future.

Holders of the Series A Convertible Preferred Stock are entitled to receive dividends on each share of such stock equal to 6% per annum on the liquidation preference of $100. The dividends on the Series A Convertible Preferred Stock are cumulative and non-compounding and must be paid before we pay any dividends on the common stock.

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We have the ability to issue additional preferred stock, warrants, convertible debt and other securities without shareholder approval. Our common stock may be subordinate to additional classes of preferred stock issued in the future in the payment of dividends and other distributions made with respect to common stock, including distributions upon liquidation or dissolution. Our articles of incorporation permit our Board of Directors to issue preferred stock without first obtaining shareholder ~~approval.~~approval, which we did in December 2019 when we issued the Series A Convertible Preferred Stock. If we issue additional classes of preferred stock, these additional securities may have dividend or liquidation preferences senior to the common stock. If we issue additional classes of convertible preferred stock, a subsequent conversion may dilute the current common shareholders’ interest. We have similar abilities to issue convertible debt, warrants and other equity securities.

Our executive officers, directors and parties related to them, in the aggregate, control a majority of our common stock and may have the ability to control matters requiring shareholder approval. Our executive officers, directors and parties related to them own a large enough share of our common stock to have an influence on, if not control of, the matters presented to shareholders. As a result, these shareholders may have the ability to control matters requiring shareholder approval, including the election and removal of directors, the approval of significant corporate transactions, such as any reclassification, reorganization, merger, consolidation or sale of all or substantially all of our assets and the control of our management and affairs. Accordingly, this concentration of ownership may have the effect of delaying, deferring or preventing a change of control of us, impede a merger, consolidation, takeover or other business combination involving us or discourage a potential acquirer from making a tender offer or otherwise attempting to obtain control of us, which in turn could have an adverse effect on the market price of our common stock.

The right to receive payments on our convertible senior notes is subordinate to the rights of our existing and future secured creditors. Our convertible senior notes are unsecured and are subordinate to existing and future secured obligations to the extent of the value of the assets securing such obligations. As a result, in the event of a bankruptcy, liquidation, dissolution, reorganization or similar proceeding of our company, our assets generally would be available to satisfy obligations of our secured debt before any payment may be made on the convertible senior notes. To the extent that such assets cannot satisfy in

full our secured debt, the holders of such debt would have a claim for any shortfall that would rank equally in right of payment (or effectively senior if the debt were issued by a subsidiary) with the convertible senior notes. In such an event, we may not have sufficient assets remaining to pay amounts on any or all of the convertible senior notes.

As of December 31, ~~2017,~~2019, Atlanticus Holdings Corporation had outstanding: ~~$244.0~~$745.3 million of secured indebtedness, which would rank senior in right of payment to the convertible senior notes; ~~$118.4~~$45.2 million of senior unsecured indebtedness in addition to the convertible senior notes that would rank equal in right of payment to the convertible senior notes; and no subordinated indebtedness. Included in senior secured indebtedness are certain guarantees we have executed in favor of our subsidiaries. For more information on our outstanding indebtedness, See Note 9, “Notes Payable and Variable Interest Entities,” to our consolidated financial statements included herein.

Our convertible senior notes are junior to the indebtedness of our subsidiaries. Our convertible senior notes are structurally subordinated to the existing and future claims of our subsidiaries’ creditors. Holders of the convertible senior notes are not creditors of our subsidiaries. Any claims of holders of the convertible senior notes to the assets of our subsidiaries derive from our own equity interests in those subsidiaries. Claims of our subsidiaries’ creditors will generally have priority as to the assets of our subsidiaries over our own equity interest claims and will therefore have priority over the holders of the convertible senior notes. Consequently, the convertible senior notes are effectively subordinate to all liabilities, whether or not secured, of any of our subsidiaries and any subsidiaries that we may in the future acquire or establish. Our subsidiaries’ creditors also may include general creditors and taxing authorities. As of December 31, ~~2017,~~2019, our subsidiaries had total liabilities of approximately ~~$323.5~~$792.3 million (including the ~~$244.0~~$745.3 million of senior secured indebtedness mentioned above), excluding intercompany indebtedness. In addition, in the future, we may decide to increase the portion of our activities that we conduct through subsidiaries.

Note Regarding Risk Factors

The risk factors presented above are all of the ones that we currently consider material. However, they are not the only ones facing our company. Additional risks not presently known to us, or which we currently consider immaterial, also may adversely affect us. There may be risks that a particular investor views differently from us, and our analysis might be wrong. If any of the risks that we face actually occurs, our business, financial condition and operating results could be materially adversely affected and could differ materially from any possible results suggested by any forward-looking statements that we have made or might make. In such case, the trading price of our common stock or other securities could decline, and you could lose part or all of your investment. We expressly disclaim any obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise, except as required by law.

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ITEM 1B.	UNRESOLVED STAFF COMMENTS

None.



ITEM 2.	PROPERTIES

We lease 335,372 square feet of office space in Atlanta, Georgia for our executive offices and the primary operations of our Credit and Other Investments segment. We have sub-leased ~~255,110~~254,710 square feet of this office space. Our Auto Finance segment principally operates from 12,807 square feet of leased office space in Lake Mary, Florida, with additional offices and branch locations in various states and territories. ~~Our operations in the U.K., which are within our Credit and Other Investments segment, include leased space in Crawley.~~We believe that our facilities are suitable to our business and that we will be able to lease or purchase additional facilities as our needs, if any, require.



ITEM 3.	LEGAL PROCEEDINGS

On April 4, 2007, we purchased a portfolio of credit card accounts from Barclays Bank PLC (“Barclays”) pursuant to a Sale and Purchase Agreement (the “SPA”). A portion of the accounts had an optional feature known as a “payment break plan” (“PBP”) that, in broad terms, enabled a customer to freeze his/her account for a period of time in certain circumstances, during which period, in general, the customer was not required to make minimum payments. This feature was mis-sold by Barclays, and, consistent with U.K. practice and Barclays’ own procedures and instructions to us, we established a claims process and provided remediation. Since 2011, we have claimed substantial sums from Barclays on the basis that (i) such sums have been paid, or otherwise credited, by us to customers in respect of PBP mis-selling complaints, and (ii) Barclays is liable to

reimburse us pursuant to a contractual indemnity provision contained in the SPA. Until recently, Barclays paid invoices issued by us for reimbursement of amounts paid, or otherwise credited, to customers for alleged PBP mis-selling.

In late 2016 we also concluded that Barclays, in connection with the SPA, fraudulently misrepresented the portfolio, resulting in our overpayment for the portfolio and incurrence of substantial losses that we otherwise would not have incurred.

On May 4, 2017, we sued Barclays in the High Court of Justice Business and Property Courts of England and Wales, Claim No. FL-2017-000003. The claims include, among others, claims relating to Barclays’ obligation to reimburse us for remediation of the PBP claims and the other damages incurred as a result of the SPA and Barclays’ actions and inactions. We are seeking monetary damages for these claims.

In conjunction with the lawsuit, Barclays asserted a counterclaim alleging that past reimbursement claims paid to us were not in accordance with its policies. We have been processing claims from consumers since 2010 and historically payments on these claims and associated processing costs were reimbursed by Barclays based upon our invoices to Barclays. We believe that the counterclaim is simply a part of Barclays litigation strategy and is without merit.

~~We intend to pursue our suit against Barclays and to recover the amounts due to us.~~

We are involved in various ~~other~~ legal proceedings that are incidental to the conduct of our business. There are currently no ~~other~~ pending legal proceedings that are expected to be material to us.



ITEM 4.	MINE SAFETY DISCLOSURES

None.

~~None.~~

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PART II



ITEM 5.	MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES

Our common stock is traded on the NASDAQ Global Select Market under the symbol “ATLC.” ~~The following table sets forth, for the periods indicated, the high and low sales prices per share of our common stock as reported on the NASDAQ Global Select Market.~~ As of March ~~15, 2018,~~20, 2020, there were 46 record holders of our common stock, which does not include persons whose stock is held in nominee or “street name” accounts through brokers, banks and intermediaries.

2016 High Low
1st Quarter 2016 $3.48 $2.90
2nd Quarter 2016 $3.23 $2.64
3rd Quarter 2016 $3.15 $2.72
4th Quarter 2016 $3.50 $2.71

2017 High Low
1st Quarter 2017 $3.07 $2.42
2nd Quarter 2017 $3.19 $2.30
3rd Quarter 2017 $2.70 $2.14
4th Quarter 2017 $2.45 $2.15

~~The closing price of our common stock on the NASDAQ Global Select Market on March 15, 2018 was $2.15.~~

ISSUER PURCHASES OF EQUITY SECURITIES

The following table sets forth information with respect to our repurchases of common stock during the three months ended December 31, ~~2017.~~

Total Number of
Shares Purchased Average Price
Paid per Share Total Number of
Shares Purchased
as Part of Publicly
Announced Plans
or Programs Maximum Number
of Shares that May
Yet Be Purchased
under the Plans or
Programs (1)(2)
October 1- October 31 7,054
$ 2.38
7,054
4,864,131
November 1 - November 30 11,188
$ 2.38
11,188
4,852,943
December 1 - December 31 25,342
$ 2.36
25,342
4,827,601
Total 43,584
$ 2.37
43,584
4,827,601

2019.

	Total Number of Shares Purchased		Average Price Paid per Share		Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs (1)		Maximum Number of Shares that May Yet Be Purchased under the Plans or Programs (2)
October 1 - October 31		85,515	$	7.77		84,533		4,391,318
November 1 - November 30		358	$	7.02		—		4,391,318
December 1 - December 31		—	$	—		—		4,391,318
Total		85,873	$	7.77		84,533		4,391,318


(1)	Because withholding tax-related stock repurchases are permitted outside the scope of our 5,000,000 share Board-authorized repurchase plan, these amounts exclude shares of stock returned to us by employees in satisfaction of withholding tax requirements on vested stock grants. There were no1,340 such shares returned to us during the three months ended December 31, ~~2017.~~

	2019.
~~(2)~~	(2)	Pursuant to a share repurchase plan authorized by our Board of Directors on May ~~12, 2016,~~10, 2018, we are authorized to repurchase 5,000,000 shares of our common stock through June 30, ~~2018.~~2020.

We will continue to evaluate our stock price relative to other investment opportunities and, to the extent we believe that the repurchase of our stock represents an appropriate return of capital, we will repurchase shares of our stock.



ITEM 6.	SELECTED FINANCIAL DATA

As a “smaller reporting company,” as defined by Item 10 of Regulation S-K, we are not required to provide this information.

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ITEM 7.	MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following discussion should be read in conjunction with our consolidated financial statements and the related notes included therein, where certain terms have been defined.

This Management’s Discussion and Analysis of Financial Condition and Results of Operations includes forward-looking statements. We base these forward-looking statements on our current plans, expectations and beliefs about future events. There are risks, including the factors discussed in “Risk Factors” in Item 1A and elsewhere in this Report, that our actual experience will differ materially from these expectations. For more information, see “Cautionary Notice Regarding Forward-Looking Statements” at the beginning of this Report.

In this Report, except as the context suggests otherwise, the words “Company,” “Atlanticus Holdings Corporation,” “Atlanticus,” “we,” “our,” “ours,” and “us” refer to Atlanticus Holdings Corporation and its subsidiaries and predecessors.

OVERVIEW

We utilize proprietary analytics and a flexible technology platform to enable financial institutions to provide various credit and related financial services and products to or associated with the financially underserved consumer credit market. According to data published by Experian, 41% of Americans had FICO® scores of less than 700 as of the second quarter of 2019, which represents a population in excess of 90 million consumers. A recent survey conducted by Charles Schwab further found that 59% of Americans lived "paycheck to paycheck" and only 38% of people have an emergency fund. These consumers often have short-term, immediate credit needs that are often not effectively met by traditional financial institutions. By facilitating fairly priced consumer credit alternatives with value added features and benefits specifically curated for the unique needs of this financially underserved consumer, we endeavor to empower consumers on a path to improved financial well-being.

Currently, within our Credit and Other Investments segment, we are applying the experiences gained and infrastructure built from servicing over ~~$25~~$26 billion in consumer loans over our ~~21-year~~23-year operating history to support lenders who originate a range of consumer loan products. These products include retail credit ~~personal loans,~~ and credit cards ~~marketed~~originated by lenders through multiple channels, including retail point-of-sale, direct mail solicitation, ~~Internet-based marketing~~ and partnerships with third parties. In the point-of-sale channel, we partner with retailers and service providers in various industries across the U.S. to allow them to provide credit to their customers for the purchase of a variety of goods and services including consumer electronics, furniture, elective medical procedures, healthcare, educational services and home-improvements. The services of our lending partners are often extended to consumers who may not have access to traditional financing options. We specialize in supporting this “second-look” credit service. Our flexible technology platform allows our lending partners to integrate our paperless process and instant decision-making platform with the technology infrastructure of participating retailers and service providers. These services of our lending partners are often extended to consumers who may have been declined under traditional financing options. We specialize in supporting this “second-look” credit service. Additionally, we support lenders who market general purpose ~~personal loans and~~ credit cards directly to consumers through additional channels, which enables them to reach consumers through a diverse origination platform that includes retail point-of-sale, direct mail ~~Internet-based~~and digital marketing solicitation and ~~our retail partnerships.~~partnerships with third parties. Our technology platform and proprietary analytics enable lenders to make instant credit decisions utilizing hundreds of inputs from multiple sources and thereby offer credit to consumers overlooked by traditional providers of ~~credit.~~financing. By ~~offering~~supporting a range of products through a multitude of channels, we enable lenders to provide the right type of credit, whenever and wherever the consumer has a need.

In most cases, we invest in the receivables originated by lenders who utilize our technology platform and other related services.

From time to time, we also purchase receivables portfolios from third parties. In this report, "receivables" or "loans" typically refer to receivables we have purchased from our lending partners or from third parties.

Using our infrastructure and technology platform, we also provide loan servicing, including risk management and customer service outsourcing, for third parties. Also through our Credit and Other Investments segment, we engage in testing and limited investment in consumer finance technology platforms as we seek to capitalize on our expertise and infrastructure.

Beyond these activities within our Credit and Other Investments segment, we invest in and service portfolios of credit card receivables. One of our portfolios of credit card receivables is encumbered by non-recourse structured financing, and for this portfolio our principal remaining economic interest is the servicing compensation we receive as an offset against our servicing costs given that the likely future collections on the portfolio are insufficient to allow for full repayment of the financing.

Additionally, we report within our Credit and Other Investments segment: (1) the income earned from an investment in an equity-method investee that holds credit card receivables for which we are the servicer; and (2) gains or losses associated with investments previously made in consumer finance technology platforms. These include investments in companies engaged in mobile technologies, marketplace lending and other financial technologies. These investments are carried at the lower of cost or market valuation. None of these companies are publicly-traded and there are no material pending liquidity events.

The recurring cash flows we receive within our Credit and Other Investments segment principally include those associated with (1) point-of-sale and direct-to-consumer receivables, (2) servicing compensation and (3) credit card receivables portfolios that are unencumbered or where we own a portion of the underlying structured financing facility.

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We believe that our point-of-sale and direct-to-consumer receivables are generating, and will continue to generate, attractive returns on assets, thereby facilitating debt financing under terms and conditions (including advance rates and pricing) that will support attractive returns on equity, and we continue to pursue growth in this area.

Within our Auto Finance segment, our CAR subsidiary operations principally purchase and/or service loans secured by automobiles from or for, and also provide floor plan financing for, a pre-qualified network of independent automotive dealers and automotive finance companies in the buy-here, pay-here, used car business. We purchase auto loans at a discount and with dealer retentions or holdbacks that provide risk protection. Also within our Auto Finance segment, we are providing certain installment lending products in addition to our traditional loans secured by automobiles.

~~We closely monitor~~

Beyond these activities within our Credit and ~~manage~~Other Investments segment, we invest in and service portfolios of credit card receivables. One of our ~~expenses based~~portfolios of credit card receivables is encumbered by non-recourse structured financing, and for this portfolio our principal remaining economic interest is the servicing compensation we receive as an offset against our servicing costs given that the likely future collections on ~~current product offerings (and in recent years have significantly reduced our overhead infrastructure which was built~~the portfolio are insufficient to accommodate higher managed receivables levels and a much greater number of accounts serviced). As such, we are maintaining our infrastructure and incurring increased overhead and other costs in order to expand point-of-sale and direct-to-consumer finance and credit solutions and new product offerings that we believe have the potential to grow into our existing infrastructure and allow for ~~long-term shareholder returns.~~

full repayment of the financing.

Subject to the availability of capital at attractive terms and pricing, we plan to continue to evaluate and pursue a variety of activities, including: (1) investments in additional financial assets associated with point-of-sale and direct-to-consumer finance and credit activities as well as the acquisition of interests in receivables portfolios; (2) investments in other assets or businesses that are not necessarily financial services assets or ~~businesses;~~businesses and (3) the repurchase of our convertible senior notes and other debt orand our outstanding common stock.

As of January 1, 2020, we have elected the fair value option to account for certain loans receivable associated with our point-of-sale and direct-to-consumer platform that were originated on or after January 1, 2020 (the "Fair Value Receivables"). We believe the use of fair value for these receivables more closely approximates the true economics of these receivables, better matching the yields and corresponding charge-offs. We believe the fair value option also enables us to report GAAP net income that provides increased transparency into our profitability and asset quality. Receivables acquired prior to January 1, 2020 will continue to be accounted for in our 2020 and subsequent financial statements at amortized cost, net. We will estimate the Fair Value Receivables using a discounted cash flow model, which considers various factors such as expected yields on consumer receivables, customer default rates, the timing of expected payments, estimated costs to service the portfolio, interest rates, and valuations of comparable portfolios. As a result of this fair value adoption, our loans, interest and fees receivable acquired subsequent to January 1, 2020 will be carried at fair value with changes in fair value recognized directly in earnings, and certain fee billings (such as annual membership fees and merchant fees) and origination costs associated with these receivables will no longer be deferred. We will reevaluate the fair value of our Fair Value Receivables at the end of each quarter.

On January 30, 2020, the World Health Organization (“WHO”) announced a global health emergency because of a new strain of coronavirus originating in Wuhan, China (the “COVID-19 outbreak”) and the risks to the international community as the virus spreads globally beyond its point of origin. In March 2020, the WHO classified the COVID-19 outbreak as a pandemic, based on the rapid increase in exposure globally.

The full impact of the COVID-19 outbreak continues to evolve as of the date of this report. As such, it is uncertain as to the magnitude of the effect the pandemic will have on the Company’s financial condition, liquidity, and future results of operations. Management is actively monitoring the global situation on its financial condition, liquidity, operations, industry, and workforce. Given the daily evolution of the COVID-19 outbreak and the global responses to curb its spread, the Company is not able to estimate the effects of the COVID-19 outbreak on its results of operations, financial condition, or liquidity for fiscal year 2020.

As a result of the Coronavirus Aid, Relief, and Economic Security Act (the CARES Act) signed into law by the President on March 27, 2020, additional avenues of relief will be available to workers and families through enhanced unemployment insurance provisions and to small businesses through programs administered by the Small Business Administration (SBA). Management is currently assessing the availability of assistance under this program.

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CONSOLIDATED RESULTS OF OPERATIONS

Income
For the Year Ended December 31, Increases (Decreases)
(In Thousands) 2017 2016 from 2016 to 2017
Total interest income $ 114,707
$ 88,622
$ 26,085
Interest expense (27,700 ) (20,207 ) (7,493 )
Fees and related income on earning assets:
Fees on credit products 10,427
3,526
6,901
Changes in fair value of loans and fees receivable recorded at fair value 3,456
1,587
1,869
Changes in fair value of notes payable associated with structured financings recorded at fair value 2,315
3,773
(1,458 )
Rental revenue 148
8,235
(8,087 )
Other (2,057 ) 195
(2,252 )
Other operating income:
Servicing income 3,854
4,087
(233 )
Other income 1,419
320
1,099
Gain on repurchase of convertible senior notes —
1,151
(1,151 )
Equity in income equity-method investee 1,158
2,150
(992 )
Total $ 107,727
$ 93,439
$ 14,288
Net recovery of losses upon charge off of loans and fees receivable recorded at fair value (9,460 ) (22,096 ) (12,636 )
Provision for losses on loans and fees receivable recorded at net realizable value 77,612
53,721
(23,891 )
Other operating expenses:
Salaries and benefits 22,751
24,026
1,275
Card and loan servicing 31,534
30,662
(872 )
Marketing and solicitation 13,070
4,904
(8,166 )
Depreciation, primarily related to rental merchandise 1,021
7,477
6,456
Other 18,449
7,101
(11,348 )
Net loss (40,872 ) (6,341 ) (34,531 )
Net loss attributable to noncontrolling interests 91
6
85
Net loss attributable to controlling interests (40,781 ) (6,335 ) (34,446 )

							Income
	For the Year Ended December 31,						Increases (Decreases)
(In Thousands)	2019			2018			from 2018 to 2019
Total interest income	$	261,218		$	161,168		$	100,050
Interest expense		(50,730	)		(36,896	)		(13,834	)
Fees and related income on earning assets:
Fees on credit products		68,639			25,694			42,945
Changes in fair value of loans, interest and fees receivable recorded at fair value		1,251			606			645
Changes in fair value of notes payable associated with structured financings recorded at fair value		1,731			3,589			(1,858	)
Other		(474	)		103			(577	)
Other operating income:
Servicing income		1,786			1,969			(183	)
Other income		117,903			39,820			78,083
Gain on repurchase of convertible senior notes		5,127			—			5,127
Equity in income of equity-method investee		1,001			581			420
Total	$	407,452		$	196,634		$	210,818
Net losses upon impairment of loans, interest and fees receivable recorded at fair value		897			549			(348	)
Provision for losses on loans, interest and fees receivable recorded at net realizable value		248,383			100,338			(148,045	)
Other operating expenses:
Salaries and benefits		26,229			23,430			(2,799	)
Card and loan servicing		49,459			37,145			(12,314	)
Marketing and solicitation		36,388			12,124			(24,264	)
Depreciation		1,137			987			(150	)
Other		13,196			18,579			5,383
Net income		26,210			7,612			18,598
Net (income) loss attributable to noncontrolling interests		233			244			(11	)
Net income attributable to controlling interests		26,443			7,856			18,587
Net income attributable to controlling interests to common shareholders		25,290			7,856			17,434

Year EndedDecember 31, ~~2017~~2019, Compared to Year EndedDecember 31, ~~2016~~

2018

Total interest income. Total interest income consists primarily of finance charges and late fees earned on point-of-sale and direct-to-consumer receivables, credit card and auto finance receivables. Period-over-period results primarily relate to growth in point-of-sale finance and direct-to-consumer products, the receivables of which increased from ~~$214.3~~$453.3 million as of December 31, ~~2016~~2018 to ~~$316.7~~$908.4 million as of December 31, ~~2017. These increases were partially offset, however, by continued net liquidations of our historical credit card receivable portfolios over the past year.~~2019. We are currently experiencing continued period-over-period growth in point-of-sale and direct-to-consumer receivables and to a lesser extent in our CAR receivables—growth which we expect to result in net period-over-period growth in our total interest income for these operations throughout ~~2018.~~2020. Future periods’ growth is also dependent on the addition of new retail partners to expand the reach of point-of-sale operations as well as growth within existing partnerships and continued growth and marketing within the direct-to-consumer receivables. ~~Despite anticipated increases~~As discussed elsewhere in this Report, we have elected the fair value option to account for certain loan receivables associated with our point-of-sale and direct-to-consumer ~~receivables, continued net liquidations of our~~

~~historical credit card receivables will continue to offset some~~platform that are originated on or after January 1, 2020. As a result, merchant fees that are charged upon the acquisition of the ~~expected increases but are not~~receivable will no longer be deferred and will be recognized in the loan acquisition period. Absent the unknown impacts COVID-19 may have on our ability to acquire new receivables or the impact it may have on our customers ability to make payments on outstanding loans and fees receivable, the earlier recognition of these merchant fees is expected to ~~result~~further increase our period-over-period results in ~~overall net declines in interest income period-over-period.~~the near term.

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Interest expense. Variations in interest expense are due to new borrowings associated with growth in point-of-sale and direct-to-consumer receivables and CAR operations as evidenced within Note 9, “Notes Payable and Variable Interest Entities,” to our consolidated financial statements offset by our debt facilities being repaid commensurate with net liquidations of the underlying credit card, auto finance and installment loan receivables that serve as collateral for the facilities offset by new borrowings associated with growth in point-of-sale and direct-to-consumer receivables and CAR operations as evidenced within Note 9, “Notes Payable,” to our consolidated financial statements.facilities. Outstanding notes payable associated with our point-of-sale and direct-to-consumer ~~operations~~platform increased from ~~$112.4~~$366.7 million as of December 31, ~~2016~~2018 to ~~$204.0~~$701.2 million as of December 31, ~~2017.~~2019. We anticipate additional debt financing over the next few quarters as we continue to grow, and as such, we expect our quarterly interest expense to be above that experienced in the prior periods for these operations.

Fees and related income on earning assets. The significant factors affecting our differing levels of fees and related income on earning assets include:

increases in fees on credit products, primarily associated with growth in direct-to-consumer products and to a lesser degree by growth in point-of-sale finance ~~products, offset somewhat by general net declines in historical credit card receivables;~~products; and

declines in rental revenue as we significantly reduced rent-to-own operations in the fourth quarter of 2015 and for which we discontinued new acquisitions in 2016. We do not expect future revenues associated with this product offering as existing rent-to-own contracts have effectively concluded with no new acquisitions expected; and

the effects of changes in the fair values of credit card receivables recorded at fair value and notes payable associated with structured financings recorded at fair value as described below.

We expect increasing levels of direct-to-consumer fee income ~~for 2018~~throughout 2020 as we continue to invest in new credit card ~~receivables as part of our direct-to-consumer operations, offset somewhat by diminishing fee income associated with our existing portfolios of liquidating~~receivables. For credit card ~~receivables. Additionally, for credit card accounts~~receivables for which we use fair value accounting (including those that we elected the fair value option for on January 1, 2020), we expect our change in fair value of credit card receivables recorded at fair value ~~and~~to increase throughout the year. Inversely, we expect our change in fair value of notes payable associated with structured financings for our legacy credit card receivables recorded at fair value amounts to gradually diminish (absent significant changes in the assumptions used to determine these fair values) in the future. These amounts, however, are subject to potentially high levels of volatility if we experience changes in the quality of our credit card receivables or if there are significant changes in market valuation factors (e.g., interest rates and spreads) in the future. ~~Such volatility will be muted somewhat, however, by the offsetting nature of the~~Additionally, we expect to recognize certain fee billings (such as annual membership fees) associated with receivables ~~and underlying debt being recorded at~~accounted for under fair value as they are billed to the consumer (as opposed to deferred fee recognition), which, absent the unknown impacts COVID-19 may have on our ability to acquire new receivables or the impact it may have on our customers ability to make payments on outstanding loans and ~~with~~fees receivable, will further increase the expected ~~reductions~~levels of fee income in the face amounts of such outstanding receivables and debt as we experience further historical credit card receivables liquidations and associated debt amortizing repayments. Further, as discussed above, we do not expect meaningful levels of rental revenue as existing rent-to-own contracts have effectively concluded with no new acquisitions expected. This decline in rental revenues will serve to offset some of the aforementioned growth we expect in our credit card fee income.

near term.

Servicing income. We earn servicing income by servicing loan portfolios for third parties (including our equity-method investee). ~~Additionally, we will receive periodic compensation for processing reimbursements to consumers with respect to one of our portfolios.~~ Unless and/or until we grow the number of contractual servicing relationships we have with third parties or our current relationships grow their loan portfolios, we will not experience significant growth and income within this category, and we currently expect to experience continued declines in this category of revenue relative to revenue earned in prior periods.

Other income. ~~Historically included~~Included within our other income category are ancillary and interchange ~~revenues, which are now relatively insignificant for us due to previous credit card account closures and net credit card receivables portfolio liquidations.~~revenues. Given recent growth associated with new credit card ~~offerings and related~~ receivables, we expect ancillary and interchange revenues to grow ~~modestly~~ throughout the year. Also included within our other income category ~~are gains or losses~~for the year ended December 31, 2019 is $105.9 million associated with ~~investments previously made~~reductions in ~~consumer finance technology platforms carried at the lower~~accruals related to one of ~~cost or market valuation. In the fourth quarter of 2017, we incurred a $2.1 million write-down~~our portfolios. The original accrual was based upon our estimate of the ~~carrying value~~amount that may be claimed by customers and was based upon several factors including customer claims volume, average claim amount and a determination of the amount, if any, which may be offered to resolve such claims. The assumptions used in the accrual estimate were subjective, mainly due to uncertainty associated with ~~one~~future claims volumes and the resolution costs, if any, per claim. As of ~~these investments.~~December 31, 2019, we had no further reserves associated with this matter. Included within our other income category for the year ended December 31, 2018, is the receipt of £34 million (approximately $42.9 million) in settlement of previously-disclosed litigation, resulting in income recognition of approximately $36.2 million after adjusting for amounts previously recorded.

~~Gain on repurchase~~Table of ~~convertible senior notes.~~ In 2016, we repurchased $5.0 million aggregate principal amount of outstanding 5.875% convertible senior notes for $2.3 million plus accrued interest from unrelated third parties. The purchase resulted in a gain of $1.2 million (net of the notes’ applicable share of deferred costs, which were written off in connection with the repurchase). Upon acquisition, the notes were retired. We did not repurchase any notes in 2017.Contents

Equity in income of equity-method investee. Because our equity-method investee uses the fair value option to account for its financial assets and liabilities, changes in fair value estimates can cause some volatility in the earnings of this investee. Because of continued liquidations in the credit card receivables portfolio of our equity-method investee, absent additional investments in our existing or in new equity-method investees in the future, we expect gradually declining effects from our equity-method investment on our operating results.

Net ~~recovery of~~ losses upon ~~charge off~~impairment of loans, interest and fees receivable recorded at fair value. This account reflects charge offs (net of recoveries) of the face amount of credit card receivables we record at fair value on our consolidated balance sheet. We have experienced a general trending decline in ~~and~~this category as our legacy credit card portfolios diminished. As discussed above, we expect future trending ~~declines~~increases in ~~these charge-offs~~the third and fourth quarter of 2020 due to our election of the fair value option to account for certain loans receivable that are acquired on or after January 1, 2020. These increases will be abated somewhat as we continue to liquidate our historical credit card receivables. ~~Additionally, net recovery~~Further. the unknown impacts of COVID-19 could lead to increased variability in ~~both periods reflects the effects of reimbursements received in respect of one of~~ our ~~portfolios which have declined year over year. In the years ended December 31, 2017 and 2016, these reimbursements exceeded the~~expected charge-offs experienced within the portfolio during the periods presented as the reimbursements are not directly associated with the timing of actual charge-offs. The timing of these reimbursements cannot be reliably determined and we currently do not expect that these reimbursements will result in a net recovery of losses upon charge-off in 2018.

Provision for losses on loans, interest and fees receivable recorded at net realizable value. Our provision for losses on loans, interest and fees receivable recorded at net realizable value covers, with respect to such receivables, changes in estimates regarding our aggregate loss exposures on (1) principal receivable balances, (2) finance charges and late fees receivable underlying income amounts included within our total interest income category, and (3) other fees receivable. We have experienced a period-over-period increase in this category between the years ended December 31, ~~2017~~2019 and ~~2016~~2018 primarily reflecting the effects of volume associated with point-of-sale and direct-to-consumer finance receivables (i.e., growth of new product receivables and their subsequent maturation), rather than specific credit quality changes or deterioration, which also impacted our provision for losses on loans, interest and fees receivable recorded at net realizable value to a lesser degree. Partially offsetting this increase was a reduction in our provision for loan losses for unearned fees and discounts that may be applicable for outstanding loan receivables and which would serve to reduce the financial impact of an eventual charge-off. See Note 2, “Significant Accounting Policies and Consolidated Financial Statement Components,” to our consolidated financial statements and the discussions of our Credit and Other Investments and Auto Finance segments for further credit quality statistics and analysis.

Given the above referenced election of the fair value option to account for certain loans receivable that are acquired on or after January 1, 2020, and absent the unknown impacts COVID-19 may have on our ability to acquire new receivables or the impact it may have on our customers ability to make payments on outstanding loans and fees receivable, we expect that our provision for losses on loans will diminish as the underlying receivables that continue to be recorded at net realizable value liquidate.

Total other operating expense. Total other operating expense variances for the year ended December 31, ~~2017,~~2019, relative to the year ended December 31, ~~2016,~~2018, reflect the following:

~~decreases~~

increases in salaries ~~and benefits related to accruals made~~reflecting marginal growth in ~~2016 associated with certain long-term incentive plans for~~both the number of employees ~~at our CAR subsidiary that were not replicated in 2017;~~

~~slight~~and increases in ~~card and loan servicing expenses~~related benefit costs. We expect some marginal increase in ~~the year ended December 31, 2017~~this cost for 2020 when compared to ~~the year ended December 31, 2016 due~~2019 as we expect our receivables to ~~growth in receivables associated with our investments in point-of-sale and direct-to-consumer receivables which grew from $214.3 million outstanding~~continue to $316.7 million outstanding at December 31, 2016 and December 31, 2017, respectively, offset by the discontinuation of our rent-to-own products and the continued net liquidations in our historical credit card portfolios, the receivables of which declined from $32.1 million outstanding to $21.6 million outstanding at December 31, 2016 and December 31, 2017, respectively;grow;

increases in marketing and solicitation costs for the year ended December 31, 2017 primarily due to volume-related increases in costs attributable to the growth in our retail point-of-sale and direct-to-consumer portfolios. We expect that increased origination and brand marketing support will result in overall increases in year-over-year costs during 2018 although the frequency and timing of marketing efforts could result in reductions in quarter-over-quarter marketing costs;

decreases in depreciation expense that are primarily associated with the discontinuation of acquisitions under our rent-to-own program which had no meaningful depreciation in 2017 compared to $5.3 million in 2016; and

increases in other expenses due to the reversal of a £3.4 million ($5.0 million) reserve in the year ended December 31, 2016. This reserve related to a review in the U.K. by HM Revenue and Customs (“HMRC”) associated with filings by one of our U.K. subsidiaries to reclaim value-added-tax. Additionally impacting the higher expenses noted during the year ended December 31, 2017 are increased occupancy costs, legal costs associated with new product offerings and our ongoing litigation efforts, and increased costs associated with translation impacts for U.K. liabilities.

•

increases in card and loan servicing expenses in the year ended December 31, 2019 when compared to the year ended December 31, 2018 due to growth in receivables associated with our investments in point-of-sale and direct-to-consumer receivables, which grew from $453.3 million outstanding to $908.4 million outstanding at December 31, 2018 and December 31, 2019, respectively, offset by the continued net liquidations in our legacy credit card portfolios, the receivables of which declined from $9.6 million outstanding to $6.4 million outstanding at December 31, 2018 and December 31, 2019, respectively;

	•	increases in marketing and solicitation costs for the year ended December 31, 2019 primarily due to volume-related increases in costs attributable to the growth in our direct-to-consumer and (to a lesser extent) retail point-of-sale portfolios. We expect that increased origination and brand marketing support will result in overall increases in year-over-year costs during 2020 although the frequency and timing of marketing efforts could result in reductions in quarter-over-quarter marketing costs; and
	•	slight decreases in other expenses primarily related to realized translation gains and losses recognized during both periods.

Certain operating costs are variable based on the levels of accounts and receivables we service (both for our own account and for others) and the pace and breadth of our growth in receivables. However, a number of our operating costs are fixed and until recently have comprised a larger percentage of our total costs based on the ongoing contraction of our ~~historical~~legacy credit card receivables. This trend is ~~gradually~~ reversing as we continue to grow our earning assets (including loans, interest and fees receivable) based principally on growth of point-of-sale and direct-to-consumer receivables and to a lesser extent, growth within our CAR operations. This is evidenced by the growth we experienced in our managed receivables levels with minimal growth in the fixed portion of our card and loan servicing expenses as well as our salaries and benefits costs as we were able to

better utilize our fixed costs to grow our asset base. We continue to ~~perform extensive reviews of all areas of our businesses for cost savings opportunities to better align~~manage our costs ~~with our portfolio~~effectively.

Table of ~~managed receivables.~~Contents

Notwithstanding our cost-control efforts and focus, we expect increased levels of expenditures associated with anticipated growth in point-of-sale and direct-to-consumer ~~personal loan and~~ credit card-related operations. These expenses will primarily relate to the variable costs of marketing efforts and card and loan servicing expenses associated with new receivable acquisitions. While we have greater control over our variable expenses, it is difficult (as explained above) for us to appreciably reduce our fixed and other costs associated with an infrastructure (particularly within our Credit and Other Investments segment) that was built to support levels of managed receivables that are significantly higher than both our current levels and the levels that we expect to see in the near future. Additionally, the above referenced unknown potential impacts related to COVID-19 could result in more variability in these expenses. At this point, our Credit and Other Investments segment cash inflows are sufficient to cover its direct variable costs and a portion, but not all, of its share of overhead costs (including, for example, corporate-level executive and administrative costs and our convertible senior notes interest costs). As such, if we are unable to contain overhead costs or expand revenue-earning activities to levels commensurate with such costs, then ~~depending upon the earnings generated from our Auto Finance segment and our liquidating credit card portfolios,~~ we may experience continuing pressure on our ability to achieve consistent profitability.

Noncontrolling interests. We reflect the ownership interests of noncontrolling holders of equity in our majority-owned subsidiaries as noncontrolling interests in our consolidated statements of operations. Unless we enter into significant new majority-owned subsidiary ventures with noncontrolling interest holders in the future, we expect to have negligible noncontrolling interests in our majority-owned subsidiaries and negligible allocations of income or loss to noncontrolling interest holders in future quarters.

On November 14, 2019, a wholly-owned subsidiary issued 50.5 million Class B preferred units at a purchase price of $1.00 per unit to an unrelated third party. The units carry a 16% preferred return to be paid quarterly, with up to 6 percentage points of the preferred return to be paid through the issuance of additional units or cash, at our election. The units have both call and put rights and are also subject to various covenants including a minimum book value, which if not satisfied, could allow for the securities to be put back to the subsidiary. Subject to satisfying certain closing conditions, the subsidiary has the right to issue up to 50.5 million additional units on the same terms. The proceeds from the transaction are being used for general corporate purposes. We have included the issuance of these Class B preferred units as temporary noncontrolling interests on the consolidated balance sheets.

Income Taxes.We experienced an effective income tax ~~benefit~~expense rate of ~~13.5% and 48.7%~~17.5% for the ~~years~~year ended December 31, ~~2017, and 2016, respectively.~~2019, compared to a negative effective income tax expense rate of 118.6% for the year ended December 31, 2018. Our effective income tax ~~benefit~~expense rate for the year ended December 31, ~~2017, is~~2019 was below the statutory rate principally ~~due to (1) interest and penalties that we accrued on unpaid~~as a result of the release of federal ~~tax liabilities and (2) our establishment of~~ valuation ~~allowances against our net federal deferred tax assets associated with our net loss incurred in this year.~~allowances. Our negative effective income tax ~~benefit~~expense rate for the year ended December 31, ~~2016 is above~~2018 was significantly below the statutory rate principally ~~due to income~~as a result of our ~~U.K. subsidiary (1) that is not subject~~settlement during 2018 of an IRS examination of our 2008 tax return and the carryback of its resulting net operating losses to pre-2008 tax years. The settlement resulted in ~~the U.S.,~~a decrease in our federal tax valuation allowance and ~~(2) the U.K.~~net reductions in our accruals of interest on liabilities for uncertain tax ~~on which was fully offset by a release of U.K. valuation allowances.~~

positions and unpaid taxes.

We ~~net against our~~report income ~~tax benefit line item on our consolidated statements of operations~~tax-related interest and penalties (including those associated with ~~our tax liabilities (including~~both our accrued liabilities for uncertain tax positions and ~~our~~ unpaid tax liabilities). within our income tax line item on our consolidated statements of operations. We likewise report the reversal of ~~such~~income tax-related interest and penalties within ~~the income tax benefit~~such line item to the extent ~~that~~ we resolve our liabilities for uncertain tax positions or unpaid tax liabilities in a manner favorable to our accruals therefor. ~~During the years ended December 31, 2017 and 2016, $0.5 million and $0.4 million, respectively,~~For 2019, we reported a net accrual of ~~net~~ income tax-related interest and penalties ~~are netted against those years’~~of $0.1 million within our income tax ~~benefit~~ line ~~items.~~

item, and, for 2018, we reported a net reversal of income tax-related interest and penalties of $1.2 million within our income tax line item.

In December 2014, we reached a settlement with the IRS concerning the tax treatment of net operating losses we incurred in 2007 and 2008 and carried back to obtain refunds of federal income taxes paid in earlier years dating back to 2003. Our net unpaid income tax assessment associated with that settlement was $7.4 million at December 31, 2017; this amount excludes unpaid interest and penalties on the tax assessment, the accruals for which aggregated $4.1 million at December 31, 2017. Prior to our filingIn 2015, we filed an amended return ~~claims~~claim that, if accepted, would have eliminated the $7.4 million assessment (and corresponding interest and penalties) under a negotiated provision of the December 2014 IRS ~~settlement, the~~settlement. The IRS filed a lien (as is customarily the case) associated with the assessment. Subsequently, an IRS examination team denied our amended return claims, and we filed a protest with IRS Appeals. ~~During the fourth quarter of 2017, we attended an~~Following correspondence and conferences held with IRS Appeals, ~~conference~~we received and accepted a settlement offer from IRS Appeals in June 2018 that reduced our $7.4 million net unpaid income tax assessment referenced above to $3.7 million (such $3.7 million remaining unpaid assessment relating to the 2006 year to which we had originally carried back the aforementioned net operating losses). In July 2018, we paid $5.4 million to the IRS to cover the $3.7 million unpaid income tax assessment and most of the interest that had accrued thereon. Subsequently, during the three months ended September 30, 2018, the IRS refunded $0.5 million of our $5.4 million payment, and in 2019, we paid $0.7 million to the IRS to cover the interest on the 2006 income tax liability. Although we have paid all assessed income taxes related to this matter, we still have an outstanding accrued liability for failure-to-pay penalties (and accrued interest thereon) related to this matter. We are pursuing complete abatement of the ~~subject~~failure-to-pay penalties of $0.9 million, and once this matter ~~underlying our amended return claims and submitted supplemental information to address matters on which~~is resolved through either abatement or payment, we expect the IRS ~~Appeals Officer needed additional support.~~

to remove the aforementioned lien in due course.

Credit and Other Investments Segment

Our Credit and Other Investments segment includes our activities relating to our servicing of and our investments in the point-of-sale, direct-to-consumer personal finance and credit card operations, our various credit card receivables portfolios, as well as other product testing and investments that generally utilize much of the same infrastructure. The types of revenues we earn from our investments in receivables portfolios and services primarily include finance charges, fees and the accretion of ~~discounts~~merchant fees associated with the point-of-sale receivables or annual fees on our direct-to-consumer receivables.

We record (i) the finance charges, ~~discount~~merchant fee accretion and late fees assessed on our Credit and Other Investments segment receivables in the interest income - consumer loans, including past due fees category on our consolidated statements of operations, (ii) the ~~rental revenue, over-limit,~~ annual, activation, monthly maintenance, returned-check, cash advance and other fees in the fees and related income on earning assets category on our consolidated statements of operations, and (iii) the charge offs (and recoveries thereof) within our provision for losses on loans, interest and fees receivable recorded at net realizable value on our consolidated statements of operations (for all credit product receivables other than those for which we have elected the fair value option) and within net losses upon ~~charge off~~impairment of loans, interest and fees receivable recorded at fair value on our consolidated statements of operations (for all of our other receivables for which we have elected the fair value option). Additionally, we show the effects of fair value changes for those credit card receivables for which we have elected the fair value option as a component of fees and related income on earning assets in our consolidated statements of operations.

We historically have invested in receivables portfolios through subsidiary entities. If we control through direct ownership or exert a controlling interest in the entity, we consolidate it and reflect its operations as noted above. If we exert significant influence but do not control the entity, we record our share of its net operating results in the equity in income of equity-method investee category on our consolidated statements of operations.

Table of Contents

Managed Receivables

We make various references within our discussion of the Credit and Other Investments segment to our managed receivables. ~~Historically, our~~Our managed receivables data included the current period results for our ownership in receivables, regardless of the manner of accounting. This included those receivables that are shown as Loans and fees receivable, gross on our consolidated balance sheet, the liquidating credit card portfolios underlying our Loans and fees receivable, at fair value on our consolidated balance sheet and those liquidating credit card portfolios underlying non-consolidated equity-method investees. In order to provide data that are more reflective of our current operations, we have changed our methodology for calculating managed receivables data to includeincludes only the performance of those receivables underlying consolidated subsidiaries and ~~exclude~~excludes from managed receivables data the performance of receivables held by our equity method investee. As the receivables underlying our equity method investee reflect a small and diminishing portion of our overall receivables base, we do not believe their inclusion or exclusion in the overall results is material. Additionally, we ~~now~~ calculate average managed receivables based on the ~~quarter ending~~quarter-end balances. ~~In this Report, we have calculated managed receivables and the related ratios for all periods presented in accordance with this new methodology.~~

Financial, operating and statistical data based on aggregate managed receivables are important to any evaluation of the performance of our credit portfolios, including our risk management, servicing and collection activities and our valuing of purchased receivables. In allocating our resources and managing our business, management relies heavily upon financial data and results prepared on this “managed basis.” Analysts, investors and others also consider it important that we provide selected financial, operating and statistical data on a managed basis because this allows a comparison of us to others within the specialty finance industry. Moreover, our management, analysts, investors and others believe it is critical that they understand the credit performance of our managed receivables because it provides information concerning the quality of loan originations and the related credit risks inherent within the portfolios.

Reconciliation of the managed receivables data to our GAAP financial statements requires an understanding that: (1) our managed receivables data are based on billings and actual charge-offs as they occur, without regard to any changes in our allowance for uncollectible loans, interest and fees receivable; (2) our managed receivables data exclude non-consolidated receivables (3) the period-end and average managed receivables data include the face value of receivables which are accounted for under the fair value option; and (4) when applicable, we exclude from our managed receivables data certain reimbursements received in respect of one of our portfolios which resulted in pre-tax income benefits within our net recovery of ~~charge off~~impairment of loans, interest and fees receivable recorded at fair value line item on our consolidated statements of operations totaling approximately ~~$0 for the three months ended December 31, 2017, $2.9~~$0.4 million for the three months ended September 30, ~~2017, $1.1~~2018 and $1.7 million for the three months ended June 30, 2017, $8.6 million for the three months ended March 31, 2017, $10.3 million for the three months ended December 31, 2016, $2.4 million for the three months ended September 30, 2016, $7.1 million for the three months ended June 30, 2016, and $5.9 million for the three months ended March 31, 2016.2018. This last category of reconciling items above is excluded because it does not bear on our performance in managing our credit card portfolios, including our risk management, servicing and collection activities and our valuing of purchased receivables; moreover, ~~it is difficult~~we do not expect to ~~determine the future effects of~~receive any ~~such~~further material reimbursements ~~that may be received.~~

with respect to this portfolio.

A reconciliation of our Loans, interest and fees receivable, at fair value to the assets underlying those receivables which are included in our managed receivables are as follows (in thousands):

At or for the Three Months Ended
2017 2016
Dec. 31 Sept. 30 Jun. 30 Mar. 31 Dec. 31 Sept. 30 Jun. 30 Mar. 31
Loans and fees receivable, gross 16,601 18,180 20,102 21,922 24,229 28,313 28,514 32,271
Fair value adjustment (5,492) (6,161) (7,332) (8,331) (8,581) (9,868) (7,994) (8,535)
Loans and fees receivable, at fair value 11,109 12,019 12,770 13,591 15,648 18,445 20,520 23,736

	At or for the Three Months Ended
	2019												2018
	Dec. 31			Sept. 30			Jun. 30			Mar. 31			Dec. 31			Sept. 30			Jun. 30			Mar. 31
Loans, interest and fees receivable, gross		6,404			7,070			7,803			8,664			9,575			10,504			13,790			15,557
Fair value adjustment		(2,018	)		(2,545	)		(2,899	)		(3,270	)		(3,269	)		(3,379	)		(5,504	)		(6,144	)
Loans, interest and fees receivable, at fair value		4,386			4,525			4,904			5,394			6,306			7,125			8,286			9,413

Asset quality. Our delinquency and charge-off data at any point in time reflect the credit performance of our managed receivables. The average age of the accounts underlying our receivables, the timing of portfolio purchases, the success of our collection and recovery efforts and general economic conditions all affect our delinquency and charge-off rates. The average age of the accounts underlying our receivables portfolio also affects the stability of our delinquency and loss rates. We consider this delinquency and charge-off data in our allowance for uncollectible loans, interest and fees receivable for our other credit product receivables that we report at net realizable value. Our strategy for managing delinquency and receivables losses consists of account management throughout the life of the receivable. This strategy includes credit line management and pricing based on the risks. See also our discussion of collection strategies under the “How Do We Collect?” in Item 1, “Business”.

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The following table presents the delinquency trends of the receivables we manage within our Credit and Other Investments segment, as well as charge-off data and other managed receivables statistics (in thousands; percentages of total):

At or for the Three Months Ended
2017 2016
Dec. 31 Sept. 30 Jun. 30 Mar. 31 Dec. 31 Sept. 30 Jun. 30 Mar. 31
Period-end managed receivables $333,286 $303,080 $267,637 $247,569 $238,493 $219,016 $193,253 $145,753
Percent 30 or more days past due 13.7 % 12.1 % 11.5 % 11.5 % 12.7 % 11.7 % 8.9 % 11.4 %
Percent 60 or more days past due 9.8 % 8.3 % 7.8 % 8.3 % 8.8 % 7.8 % 5.8 % 8.4 %
Percent 90 or more days past due 6.5 % 5.5 % 4.9 % 5.5 % 5.5 % 4.9 % 3.7 % 6.0 %
Average managed receivables $318,183 $285,359 $257,603 $243,031 $228,755 $206,135 $169,503 $143,874
Total yield ratio 39.5 % 36.5 % 35.1 % 34.8 % 33.4 % 35.6 % 35.8 % 36.1 %
Combined gross charge-off ratio 20.1 % 18.2 % 21.1 % 22.4 % 20.1 % 12.6 % 13.9 % 16.1 %

	At or for the Three Months Ended
	2019												2018
	Dec. 31			Sept. 30			Jun. 30			Mar. 31			Dec. 31			Sept. 30			Jun. 30			Mar. 31
Period-end managed receivables	$	914,828		$	776,102		$	610,129		$	480,928		$	462,862		$	406,057		$	371,331		$	337,848
Percent 30 or more days past due		15.3	%		12.9	%		11.5	%		13.7	%		13.2	%		12.7	%		11.8	%		12.1	%
Percent 60 or more days past due		11.4	%		9.2	%		8.2	%		10.3	%		9.5	%		9.3	%		8.5	%		9.1	%
Percent 90 or more days past due		8.1	%		6.1	%		5.8	%		7.5	%		6.7	%		6.4	%		5.7	%		6.5	%
Averaged managed receivables	$	845,465		$	693,116		$	545,529		$	471,895		$	434,460		$	388,694		$	354,590		$	335,567
Total yield ratio		50.0	%		49.7	%		47.0	%		46.5	%		44.3	%		43.2	%		41.6	%		41.0	%
Combined gross charge-off ratio		22.4	%		17.6	%		23.8	%		23.6	%		21.6	%		19.7	%		22.4	%		24.2	%

The following table presents additional trends and data with respect to our current point-of-sale (“Retail”) and direct-to-consumer ~~operations~~ (“Direct”) receivables (dollars in thousands). Results of our ~~historical~~legacy credit card receivables portfolios are excluded:

	Retail - At or for the Three Months Ended
	2019												2018
	Dec. 31			Sept. 30			Jun. 30			Mar. 31			Dec. 31			Sept. 30			Jun. 30			Mar. 31
Period-end managed receivables	$	397,690		$	365,652		$	308,382		$	255,922		$	257,772		$	238,851		$	223,873		$	207,231
Percent 30 or more days past due		13.2	%		11.6	%		10.4	%		12.7	%		13.6	%		13.4	%		12.4	%		12.6	%
Percent 60 or more days past due		9.7	%		8.2	%		7.3	%		9.8	%		9.9	%		9.8	%		8.8	%		9.4	%
Percent 90 or more days past due		6.8	%		5.6	%		5.0	%		7.2	%		7.1	%		6.9	%		5.8	%		6.8	%
Average APR		22.1	%		22.5	%		24.0	%		24.8	%		25.0	%		24.7	%		24.8	%		24.2	%
Receivables purchased during period	$	116,327		$	133,528		$	123,533		$	69,120		$	80,096		$	70,860		$	74,391		$	60,932

	Direct - At or for the Three Months Ended
	2019												2018
	Dec. 31			Sept. 30			Jun. 30			Mar. 31			Dec. 31			Sept. 30			Jun. 30			Mar. 31
Period-end managed receivables	$	510,734		$	403,380		$	293,944		$	216,342		$	195,515		$	156,702		$	133,668		$	115,060
Percent 30 or more days past due		17.0	%		14.2	%		12.8	%		15.1	%		13.0	%		12.1	%		11.5	%		12.2	%
Percent 60 or more days past due		12.8	%		10.3	%		9.3	%		11.2	%		9.3	%		8.9	%		8.5	%		9.2	%
Percent 90 or more days past due		9.1	%		6.7	%		6.7	%		8.0	%		6.4	%		6.0	%		5.9	%		6.4	%
Average APR		27.0	%		28.2	%		28.5	%		27.9	%		28.1	%		27.6	%		27.2	%		26.9	%
Receivables purchased during period	$	195,243		$	174,026		$	123,776		$	60,733		$	69,585		$	48,729		$	48,966		$	33,747

Table of Contents

At or for the Three Months Ended
2017
Dec. 31 Sept. 30 Jun. 30 Mar. 31
Retail Direct Retail Direct Retail Direct Retail Direct
Period-end managed receivables $206,877 $109,808 193,403 $91,497 180,830 $66,705 161,876 $63,771
Percent 30 or more days past due 14.0% 12.9% 14.0% 8.3% 12.3% 9.3% 11.8% 10.8%
Percent 60 or more days past due 10.1% 9.1% 9.9% 5.0% 8.4% 6.2% 8.6% 7.4%
Percent 90 or more days past due 7.2% 5.3% 6.9% 2.7% 5.6% 3.4% 6.1% 3.8%
Average APR 24.2% 31.0% 26.7% 30.0% 26.7% 30.0% 26.5% 30.3%
Receivables purchased during period $64,036 $38,338 $59,293 $38,005 $65,786 $15,051 $64,617 $5,782

At or for the Three Months Ended
2016
Dec. 31 Sept. 30 Jun. 30 Mar. 31
Retail Direct Retail Direct Retail Direct Retail Direct
Period-end managed receivables $141,261 $73,003 $110,542 $80,161 $89,836 $74,903 $76,844 $36,638
Percent 30 or more days past due 13.4% 10.8% 13.8% 7.9% 12.6% 3.5% 13.1% 5.5%
Percent 60 or more days past due 9.6% 6.9% 9.5% 4.9% 8.3% 2.0% 9.8% 3.5%
Percent 90 or more days past due 6.4% 3.6% 6.5% 2.3% 5.4% 1.1% 7.3% 1.8%
Average APR 26.3% 30.5% 25.5% 30.6% 25.0% 30.8% 24.9% 30.0%
Receivables purchased during period $60,118 $5,602 $44,871 $15,852 $35,478 $45,562 $27,233 $12,830

The following discussion relates to the tables above.

Managed receivables levels. We experienced overall quarterly receivables growth throughout ~~2017~~2019 and ~~2016 related to our current product offerings~~2018 with over ~~$102.4~~$455.1 million in net receivables growth associated with ~~our~~the point-of-sale and direct-to-consumer products offered by our lending partners during ~~2017.~~2019. The addition of large ~~point‑of‑sale~~point-of-sale retail partners and ongoing purchases of receivables ~~from~~arising in accounts issued by our lending partners to customers of our existing retail partners helped grow our point-of-sale receivables by ~~$65.6~~$139.9 million and ~~$65.4~~$50.9 million in the years ended December 31, ~~2017~~2019 and ~~2016,~~2018, respectively. Our direct-to-consumer acquisitions grew by over ~~$36.8~~$315.2 million and ~~$43.0~~$85.7 million, net during the years ended December 31, ~~2017~~2019 and ~~2016,~~2018, respectively. Towards the end of 2016, we changed the product mix of direct-to-consumer receivables we purchased such that new receivable acquisitions in this business line decreased for the last two quarters of 2016 and the first quarter of 2017. As such, we experienced net declines in our direct-to-consumer receivables growth levels as we completed our shift in receivable acquisitions for these quarters. While we expect continued quarterly growth in our managed receivables balances for all of our products ~~throughout 2018,~~during 2020 (absent the unknown impacts COVID-19 may have on our ability to acquire new receivables or the impact it may have on our customers ability to make payments on outstanding loans and fees receivable), this growth in future periods largely is dependent on the addition of new retail partners to the point-of-sale ~~operations~~origination platform as well as the timing of solicitations within the direct-to-consumer ~~operations.~~platform by our lending partner. Further, the loss of existing retail partner relationships could adversely affect new loan acquisition levels.

Our top five retail partnerships accounted for over 50% of the above referenced Retail period-end managed receivables outstanding as of December 31, 2019.

Delinquencies. Delinquencies have the potential to impact net income in the form of net credit losses. Delinquencies also are costly in terms of the personnel and resources dedicated to resolving them. We intend for the receivables management strategies we use on our portfolios to manage and, to the extent possible, reduce the higher delinquency rates that can be expected with the younger average age of the newer ~~originations~~receivables in our managed portfolio. These ~~account~~ management strategies include conservative credit line management ~~purging of inactive accounts~~ and collection strategies intended to optimize the effective account-to-collector ratio across delinquency categories. We measure the success of these efforts by reviewing delinquency rates. These rates exclude receivables that have been charged off.

As we continue to invest in ~~our~~ newer point-of-sale and direct-to-consumer receivables, our delinquency rates have ~~increased.~~increased when compared to the same periods in prior years. This is largely a result of the risk profiles (and corresponding expected returns) for these receivables. Our delinquency rates have continued to be somewhat lower than what we ultimately expect for our new point-of-sale and direct-to-consumer receivables given the continued growth and age of the related accounts. This trend can be seen in periods of large growth in the charts above which result in ~~artificially low~~lower delinquency rates. If and when growth for these product lines moderates, we expect increased overall delinquency rates as the existing receivables mature through their peak charge-off periods. Additionally, absent the unknown impacts COVID-19 may have on our ability to acquire new receivables or the impact it may have on our customers ability to make payments on outstanding loans and fees receivable and the corresponding impact on our delinquency rates, we expect to continue to see seasonal payment patterns on these receivables which impact our delinquencies. For example, delinquency rates historically are lower in the first quarter of each year due to the benefits of seasonally strong payment patterns associated with year-end tax refunds for most consumers.

Total yield ratio. Currently, we are experiencing growth in ~~our~~ newer, higher yielding receivables, including point-of-sale receivables and direct-to-consumer ~~loans.~~receivables. While this growth has contributed to increases in our total yield ratio, we expect this growth also will continue to result in higher charge-off and delinquency rates than those experienced historically. ~~The~~Additionally, direct-to-consumer receivables tend to have higher total yields than point-of-sale receivables, so recent accelerated growth in direct-to-consumer receivables has also contributed to the trending higher total yield ratio. Our fourth, third, second and first quarter ~~2016~~2019 total yield ratios exclude the impacts of $37.8 million, $26.7 million, $26.0 million and $15.4 million, respectively, associated with our aforementioned reduction in reserves associated with one of our portfolios. Similarly, our fourth quarter 2018 total yield ratio excludes the impact of ~~gain associated with our repurchase of $4.5~~$36.2 million aggregate principal amount of outstanding 5.875% convertible senior notes which resulted in a net gain of $1.0 million. Additionally, our fourth quarter 2017 total yield ratio excludes the impact of our $2.1 million write-down of the carrying value associated with a ~~previous investment~~litigation settlement in ~~a consumer finance technology platform.~~such quarter.

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Absent the unknown impacts COVID-19 may have on our ability to acquire new receivables or the impact it may have on our customers ability to make payments on outstanding loans and fees receivable, we expect total yield ratios to continue to fluctuate somewhat based on the relative mix of growth in point-of-sale receivables and ~~our~~ higher yielding direct-to-consumer credit card receivables. ~~This growth will be offset somewhat by the continued liquidation and thus reduced impacts of our historical loans and fees receivable, at fair value.~~

Combined gross charge-off ratio. We charge off our Credit and Other Investments segment receivables when they become contractually more than 180 days past ~~due or 120 days past due for the direct-to-consumer personal loan receivables. However, if a payment is made greater than or equal to two minimum payments within a month~~due. For all of ~~the charge-off date, we may reconsider whether charge-off status remains appropriate. Typically,~~our products, we charge off receivables within 30 days of notification and confirmation of a ~~consumer’s~~customer’s bankruptcy or death. However, in some cases of death, we do not charge off receivables if there is a surviving, contractually liable individual or an estate large enough to pay the debt in full.

Growth within point-of-sale finance and direct-to-consumer receivables has resulted in increases in our charge-off rates over time. Our ~~recent~~first quarter 2018 combined gross charge-off ratios benefited in the first few quarters of 2016 from growth we experienced in our point-of-sale operations and more directly from growth in our direct-to-consumer receivables. Many of these receivables reached peak charge off periods in the fourth quarter of 2016 but continued to negatively impact the first and second quarters of 2017. Additionally, we made substantial investments in our personal loan offerings in the second quarter of 2016 which did not reach their peak-charge off period until the fourth quarter of 2016, thus positively impacting our second and third quarter combined gross charge-off ratios and negatively impacting the same ratios in the fourth quarter of 2016 and the first and second quarters of 2017. Our fourth quarter 2017 combined gross charge-off ratio reflectsreflect further significant investments during ~~the second and third quarters in~~late 2017 in direct-to-consumer receivables, which reached their peak charge off periods during the fourth quarter of ~~2017.~~

2017 and first quarter of 2018. Second and third quarter 2018 declines in the gross charge-off ratio are reflective of this as well and are also indicative of some of the seasonal delinquency benefits discussed above. Combined gross charge-off rates for the fourth quarter of 2018 and first quarter of 2019 reflect the expected higher charge-off rates associated with a mix shift to higher yielding products and ongoing testing of new products throughout 2018. The combined gross charge-off ratio in the third quarter of 2019 further reflects the positive impacts of a bulk sale of charged off receivables. Absent this sale, the combined gross charge-off ratio would have been 18.6%.

The growth in the point-of-sale and direct-to-consumer receivables continues to result in higher charge-offs than those experienced historically. In the next few quarters, we expect ~~increasing~~continued elevated charge off rates when compared to historical results, given the following: (1) higher expected charge off rates on the point-of-sale and direct-to-consumer receivables corresponding with higher yields on these receivables, (2) continued testing of receivables with higher risk profiles, which could lead to periodic increases in combined gross charge-offs, ~~(3) the low charge-off ratios experienced in the second~~ and ~~third quarters of 2016 as discussed above and (4)~~(3) recent vintages reaching peak charge-off periods. Offsetting these increases will be growth in the underlying receivables base which will serve to mute to a varying degree some of the aforementioned impacts as has been seen in recent quarters.

Further impacting our charge-off rates are the timing of solicitations which serve to minimize charge off rates in periods of high receivable acquisitions but also exacerbate charge-off rates in periods of lower receivable acquisitions. The unknown impacts COVID-19 may have on our ability to acquire new receivables or the impact it may have on our customers ability to make payments on outstanding loans and fees receivable could lead to changes in these expectations.

Average APR.Our average annual percentage rate (“APR”) charged to customers varies by receivable type, credit history and other factors. The ~~average~~ APR for receivables inoriginated through our point-of-sale ~~operations~~platform range from ~~9.99%~~0% to 36.0%. For ~~our~~ direct-to-consumer receivables, ~~average~~ APR ranges from 19.99% to 36.0%. We have experienced minor fluctuations in our average APR based on the relative product mix of receivables purchased during a period. We currently expect our average APRs in ~~2018~~2020 to remain consistent with the average APRs we have experienced over the past several quarters; however, the timing and relative mix of receivables acquired could cause some minor fluctuations.

Receivables purchased during period.Receivables purchased during the period reflect the gross amount of investments we have made in a given period, net of any credits issued to consumers during that same period. ~~Our~~For most periods presented, our point-of-sale receivable purchases experienced overall growth throughout the periods presented largely based on the addition of new point-of-sale retail partners, as previously discussed. We may experience periodic declines in these acquisitions due toto: the loss of one or more retail ~~partners or due to~~partners; seasonal purchase activity by ~~consumers but we~~consumers; or the timing of new customer originations by our lending partners. We currently expect to ~~continue to~~ see ~~slight~~ increases in receivable acquisitions when compared to the same period in prior years. Our direct-to-consumer receivable acquisitions tend to have more volatility based on the issuance of new credit card accounts by our ~~banking~~lending partner and the availability of capital to fund new purchases. Nonetheless, absent the unknown impacts COVID-19 may have on our ability to acquire new receivables or the impact it may have on our customers ability to make payments on outstanding loans and fees receivable we expect continued growth in the acquisition of these receivables throughout ~~2018.~~

2020.

Auto Finance Segment

Our Auto Finance segment historically included a variety of auto sales and lending activities. Similar to changes in the managed calculation above, the average managed receivables used in the ratios below is now calculated based on the quarter ending balances of consolidated receivables. In this Report, we have calculated managed receivables and the related ratios for all periods presented in accordance with this new methodology.

CAR, our auto finance platform acquired in April 2005, principally purchases and/or services loans secured by automobiles from or for, and also provides floor-plan financing for, a pre-qualified network of independent automotive dealers and automotive finance companies in the buy-here, pay-here used car business. We have expanded these operations to also

include certain installment lending products in addition to our traditional loans secured by automobiles both in the U.S. and U.S. territories.

Collectively, as of December 31, ~~2017,~~2019, we served more than ~~575~~600 dealers through our Auto Finance segment in 3335 states, the District of Columbia and two U.S. territories.

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Managed Receivables Background

For reasons set forth above within our Credit and Other Investments segment discussion, we also provide managed receivables-based financial, operating and statistical data for our Auto Finance segment. Reconciliation of the auto finance managed receivables data to our GAAP financial statements requires an understanding that our managed receivables data are based on billings and actual charge offs as they occur, without regard to any changes in our allowance for uncollectible loans, interest and fees receivable.

Similar to the managed calculation above, the average managed receivables used in the ratios below is calculated based on the quarter ending balances of consolidated receivables.

Analysis of Statistical Data

Financial, operating and statistical metrics for our Auto Finance segment are detailed (in thousands; percentages of total) in the following table:

At or for the Three Months Ended
2017 2016
Dec. 31 Sept. 30 Jun. 30 Mar. 31 Dec. 31 Sept. 30 Jun. 30 Mar. 31
Period-end managed receivables $ 77,213
$ 74,923
$ 76,387
$ 72,121
$ 76,433
$ 73,624
$ 78,010
$ 75,747
Percent 30 or more days past due 12.8 % 13.0 % 11.7 % 10.0 % 14.2 % 12.7 % 12.3 % 10.2 %
Percent 60 or more days past due 5.0 % 5.0 % 4.0 % 4.2 % 5.4 % 4.5 % 3.9 % 4.2 %
Percent 90 or more days past due 2.4 % 2.2 % 1.4 % 2.1 % 2.4 % 1.8 % 1.5 % 2.2 %
Average managed receivables $ 76,068
$ 75,655
$ 74,254
$ 74,278
$ 75,029
$ 75,817
$ 76,878
$ 75,513
Total yield ratio 37.9 % 38.8 % 39.2 % 39.3 % 39.5 % 40.3 % 39.6 % 38.5 %
Combined gross charge-off ratio 3.0 % 1.1 % 2.5 % 2.5 % 2.8 % 2.9 % 3.2 % 2.8 %
Recovery ratio 1.5 % 1.7 % 2.0 % 1.6 % 1.6 % 1.1 % 1.6 % 1.4 %

	At or for the Three Months Ended
	2019												2018
	Dec. 31			Sept. 30			Jun. 30			Mar. 31			Dec. 31			Sept. 30			Jun. 30			Mar. 31
Period-end managed receivables	$	89,785		$	89,451		$	89,490		$	90,208		$	88,057		$	85,338		$	83,872		$	78,436
Percent 30 or more days past due		15.2	%		14.5	%		13.3	%		11.4	%		14.7	%		13.3	%		10.8	%		8.8	%
Percent 60 or more days past due		6.2	%		5.9	%		5.4	%		5.3	%		5.7	%		4.3	%		3.6	%		3.3	%
Percent 90 or more days past due		2.9	%		3.1	%		2.6	%		2.9	%		2.5	%		1.7	%		1.4	%		1.6	%
Average managed receivables	$	89,618		$	89,471		$	89,849		$	89,133		$	86,698		$	84,605		$	81,154		$	77,825
Total yield ratio		36.3	%		36.4	%		36.7	%		36.0	%		36.1	%		37.9	%		38.2	%		37.9	%
Combined gross charge-off ratio		4.0	%		2.7	%		4.9	%		2.7	%		2.8	%		0.9	%		0.5	%		2.1	%
Recovery ratio		1.3	%		1.8	%		1.8	%		1.3	%		0.9	%		0.9	%		1.0	%		1.5	%

Managed receivables. We expect modest growth in the level of our managed receivables for 2020 when compared to the same periods in prior years in both the U.S. and U.S. ~~territories.~~territories as CAR expands within its current geographic footprint and continues plans for service area expansion. Although we are expanding our CAR operations, the Auto Finance segment faces strong competition from other specialty finance lenders, as well as the indirect effects on us of our buy-here, pay-here dealership ~~customers’~~partners’ competition with more traditional franchise dealerships for consumers interested in purchasing automobiles.

Managed receivable levels have increased in each of the periods of 2019 when compared to the same period in 2018 primarily due to the acquisition of new dealer relationships which has resulted in the ability to purchase higher levels of auto receivables. We expect this increase in receivables when compared to the same periods in the prior year will continue to result in period over period increases for the coming quarters absent the unknown impacts COVID-19 may have on our ability to acquire new receivables or the impact it may have on our customers ability to make payments on outstanding loans and fees receivable.

Delinquencies. Current delinquency levels are consistent with our expectations for levels in the near term with some ~~marginal increases~~improvement noted ~~within~~in the ~~overall buy-here pay-here market.~~first quarter of 2019 due to seasonal performance improvements. Delinquency levels experienced for the first three quarters of 2018 generally were lower than historical rates largely due to the absence of any significant dealer-related losses (as opposed to individual consumer defaults) that are typical during any given year and which tend to produce larger portfolio level defaults on receivables. These low delinquencies also contributed to lower combined gross charge-off rates during 2018. Delinquency rates also tend to fluctuate based on seasonal trends and historically are lower in the first quarter of each year as seen above due to the benefits of strong payment patterns associated with year-end tax refunds for most consumers. WeWhile we experienced some increase in our delinquency rates in 2019 when compared to the same periods in 2018, we are not concerned with modest fluctuations in delinquency rates and do not believe they will have a significantly positive or adverse impact on our results of operations; even at slightly elevated rates, we earn significant yields on CAR’s receivables and have significant dealer reserves (i.e., retainages or holdbacks on the amount of funding CAR provides to its dealer customers) to protect against meaningful credit losses.

Total yield ratio. We have experienced modest fluctuations in our total yield ratio largely impacted by the relative mix of receivables in various products offered by CAR as some shorter term product offerings tend to have higher yields. Yields on our CAR products over the last few quarters are consistent with our ~~expectations and~~expectations. Further, we expect our total yield ratio to remain in line with current experience, with moderate fluctuations based on relative growth or declines in average managed receivables for a given ~~quarter as noted above.~~quarter. These variations would be based on the relative mix of receivables in our various product offerings. Additionally, our product offerings in the U.S. territories tend to have slightly lower yields

than those offered in the U.S. As such, continued growth in that region also will ~~also~~ serve to slightly depress our overall total yield ratio, yet ~~will~~we expect growth in that region to continue to generate attractive returns on assets.

Combined gross charge-off ratio and recovery ratio. We charge off auto finance receivables when they are between 120 and 180 days past due, unless the collateral is repossessed and sold before that point, in which case we will record a charge off when the proceeds are received. Combined gross charge-off ratios in ~~2016 and 2017~~the above table reflect the lower delinquency rates we have recently experienced. While we anticipate our charge-offs to be incurred ratably across our portfolio of dealers, specific dealer-related losses are difficult to predict and can negatively influence our combined gross charge-off ratio. This is evidenced by the slightly elevated combined gross charge-off rate we experienced during 2019. We continually re-assess our dealers and will take appropriate action if we believe a particular dealer’s risk characteristics adversely change. While we have appropriate dealer reserves to mitigate losses across the majority of our pool of receivables, the timing of recognition of these reserves as an offset to charge offs is largely dependent on various factors specific to each of our dealer partners including ongoing purchase volumes, outstanding balances of receivables and current performance of outstanding loans. As such, the timing of ~~charge off~~charge-off offsets is difficult to predict; however, we believe that these reserves are adequate to offset any loss exposure we may incur. Additionally, the products we issue in the U.S. territories do not have dealer reserves with which we can offset losses. AsFurther, given our ~~investments~~expectation of some gradual increase in ~~these loans grow,~~our delinquency rates as discussed above, we expect ~~that~~ gross charge-off rates will climb slightly over existing ~~rates.~~rates although as indicated above, the timing of individual dealer-related losses is difficult to predict. We also expect our recovery rate to fluctuate modestly from quarter to quarter due to the timing of the sale of repossessed autos. Given the unknown impacts COVID-19 may have on our ability to acquire new receivables or the impact it may have on our customers ability to make payments on outstanding loans and fees receivable we could experience variation in these expectations.

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Definitions of Financial, Operating and Statistical Measures

Total yield ratio.Represents an annualized fraction, the numerator of which includes (as appropriate for each applicable disclosed segment) the: 1) finance charge and late fee income billed on all consolidated outstanding receivables and the amortization of the accretable yield component of our acquisition discounts for portfolio purchases, collectively included in the consumer loans, including past due fees category on our consolidated statements of income; plus 2) credit card fees (including over-limit fees, cash advance fees, returned check fees and interchange income), earned, amortized amounts of annual membership fees and activation fees with respect to certain credit card receivables, collectively included in our fees and related income on earning assets category on our consolidated statements of income; plus 3) servicing, other income and ~~gains (or less losses) on debt repurchases and~~ other activities collectively included in our other operating income category on our consolidated statements of income. The denominator used represents our average managed receivables.

Combined gross charge-off ratio.Represents an annualized fraction, the numerator of which is the aggregate consolidated amounts of finance charge, fee and principal losses from consumers unwilling or unable to pay their receivables balances, as well as from bankrupt and deceased consumers, less current-period recoveries (including recoveries from dealer reserve offsets for our CAR operations) and the related portion of unamortized fees and discounts, as reflected in Note 2 “Significant Accounting Policies and Consolidated Financial Statement ~~Components-Loans~~Components—Loans, Interest and Fees Receivable”, and the denominator of which is average managed receivables. Recoveries on managed receivables represent all amounts received related to managed receivables that previously have been charged off, including payments received directly from consumers and proceeds received from the sale of those charged-off receivables. Recoveries typically have represented less than 2% of average managed receivables.

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LIQUIDITY, FUNDING AND CAPITAL RESOURCES

As discussed elsewhere in this Report, we incur a significant level of costs associated with a fixed infrastructure that had been designed to support our significant legacy credit card operations. Our infrastructure costs are still somewhat elevated, and while we had in the past focused on cost reduction, our primary focus now is growing the point-of-sale and direct-to-consumer ~~personal loan and~~ credit card receivables so that our revenues from these investments can cover our infrastructure costs and return us to consistent profitability. Increases in new and existing retail partnerships and the expansion of our investments in direct-to-consumer finance products have resulted in quarterly growth of total managed receivables levels, and we expect this growth to continue in the coming quarters.

Accordingly, we will continue to focus ~~in the coming quarters~~ on (i) containing costs (as opposed to our previous focus on reducing expenses) (ii) ~~obtaining~~adding new retail partners to our platform to continue growth of the point-of-sale receivables (iii) continuing growth in direct-to-consumer credit card receivables and (iv) obtaining the funding necessary to meet capital needs required by the growth of our ~~receivables and to cover our infrastructure costs until our receivables investments generate enough revenues and cash flows to cover such costs.~~

receivables.

All of our Credit and Other Investments segment’s structured financing facilities are expected to amortize down with collections on the receivables within their underlying trusts and should not represent significant refunding or refinancing risks to our consolidated balance sheet. Additionally, we do not expect any imminent refunding or financing needs associated with our ~~5.875%~~ convertible senior notes given their maturity in 2035. As such, ~~the only~~ facilities that could represent near-term significant refunding or refinancing needs as of December 31, ~~2017~~2019 are those associated with the following notes payable in the amounts indicated (in millions):

Revolving credit facility (expiring October 30, 2019) that is secured by certain receivables and restricted cash $ 49.4
Revolving credit facility (expiring November 1, 2018) that is secured by the financial and operating assets of our CAR operations 24.8
Revolving credit facility (expiring December 31, 2019) that is secured by certain receivables and restricted cash 19.8
Revolving credit facility (expiring December 21, 2019) that is secured by certain receivables and restricted cash 3.8
Senior secured term loan from related parties (expiring November 21, 2018) that is secured by certain assets of the Company with an annual interest rate equal to 9.0% 40.0
Total $ 137.8

Revolving credit facility (expiring November 1, 2021) that is secured by certain assets of our CAR subsidiary	$	39.1
Revolving credit facility (expiring March 31, 2020) that is secured by certain receivables and restricted cash		19.4
Revolving credit facility (expiring July 15, 2021) that is secured by certain receivables and restricted cash		14.6
Revolving credit facility (expiring December 21, 2020) that is secured by certain receivables and restricted cash		8.6
Revolving credit facility (expiring September 19, 2021) that is secured by certain receivables and restricted cash		15.0
Amortizing debt facility (expiring September 30, 2021) that is sescured by certain receivables and restricted cash		10.0
Total	$	106.7

Further details concerning the above debt facilities and our convertible senior notes are provided in Note 9, “Notes Payable and Variable Interest Entities,” and Note 10, “Convertible Senior Notes,” to our consolidated financial statements included herein. Based on the state of the debt capital markets, the performance of our assets that serve as security for the above facilities, and our relationships with lenders, we view imminent refunding or refinancing risks with respect to the above facilities as low in the current environment, and we believe that the quality of our new receivables should allow us to raise more capital through increasing the size of our facilities with our existing lenders and attracting new lending relationships.

In February 2017, we (through a wholly owned subsidiary) established a program under which we sell certain receivables to a consolidated trust in exchange for notes issued by the trust. The notes are secured by the receivables and other assets of the trust. Simultaneously with the establishment of the program, the trust issued a series of variable funding notes and sold an aggregate amount of up to ~~$90.0~~$90.0 million (subsequently reduced to $70.0 million) of such notes (of which ~~$65.0~~$25.8 million was outstanding as of December 31, ~~2017~~2019) to an unaffiliated third party pursuant to a facility that can be drawn upon to the extent of outstanding eligible receivables.

Interest rates on the notes are fixed at 14.0%. The facility matures on February 8,2022 and is subject to certain affirmative covenants and collateral performance tests, the failure of which could result in required early repayment of all or a portion of the outstanding balance of notes. The facility also may be prepaid subject to payment of a prepayment or other fee.

In June 2018 and again in November 2018, we (through a wholly owned subsidiary) expanded the above mentioned program to sell up to an additional $100.0 million of notes ($200.0 million in total notes through the June and November 2018 expansions) which are secured by the receivables and other assets of the trust (of which $0.0 million was outstanding as of December 31, 2019) to separate unaffiliated third parties pursuant to facilities that can be drawn upon to the extent of outstanding eligible receivables. Interest rates on the notes are based on commercial paper rates plus 3.75% and LIBOR plus 4.875%, respectively. The above facilities mature on June 11, 2021 and November 16, 2020, respectively, and are subject to certain affirmative covenants and collateral performance tests, the failure of which could result in required early repayment of all or a portion of the outstanding balance of notes. The facilities also may be prepaid subject to payment of a prepayment or other fee.

In June 2019, we sold $200.0 million of ABS secured by certain credit card receivables. A portion of the proceeds from the sale was used to pay-down our existing facilities associated with our credit card receivables. The terms of the ABS allow for a two-year revolving structure with a subsequent 12-month to 18-month amortization period. The weighted average interest rate on the securities is fixed at 5.37%.

In September 2019, we extended the maturity date of the revolving credit facility secured by the financial and operating assets of CAR to November 1, 2021, and, in October 2019, we expanded the borrowing capacity to $55.0 million. All other material terms remain unchanged.

In November 2019, we sold $200.0 million of ABS secured by certain credit card receivables. A portion of the proceeds from the sale was used to pay-down our existing facilities associated with our credit card receivables and the remaining proceeds were available to fund the acquisition of future receivables. The terms of the ABS allow for a three-year revolving structure with a subsequent 12-month to 18-month amortization period. The weighted average interest rate on the securities is fixed at 4.91%.

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~~In December~~

On November 26, 2014, we ~~reached~~and certain of our subsidiaries entered into a ~~settlement~~Loan and Security Agreement with ~~the IRS concerning the tax treatment~~Dove Ventures, LLC, a Nevada limited liability company (“Dove”). The agreement provided for a senior secured term loan facility in an amount of ~~net operating losses we incurred in 2007 and 2008 and carried back~~up to ~~obtain refunds of federal income taxes paid in earlier years dating back to 2003. Our net unpaid income tax assessment associated with that settlement was $7.4~~$40.0 million at any time outstanding. On December ~~31, 2017; this amount excludes unpaid interest~~27, 2019, the Company issued 400,000 shares of its Series A Preferred Stock (10,000,000 shares authorized, 400,000 shares outstanding) with an aggregate initial liquidation preference of $40.0 million, in exchange for full satisfaction of the $40.0 million that the Company owed Dove under the Loan and ~~penalties~~Security Agreement. Dividends on the ~~tax assessment,~~preferred stock are 6% per annum (cumulative, non-compounding) and are payable as declared, and in preference to any common stock dividends, in cash. The Series A Preferred Stock is perpetual and has no maturity date. The Company may, at its option, redeem the ~~accruals for which aggregated $4.1 million~~shares of Series A Preferred Stock on or after January 1, 2025 at ~~December 31, 2017. Prior~~a redemption price equal to ~~our filing amended return claims that would have eliminated~~$100 per share, plus any accumulated and unpaid dividends. At the ~~$7.4 million assessment (and corresponding interest and penalties) under~~request of a ~~negotiated provision~~majority of the ~~IRS settlement,~~holders of the ~~IRS filed~~Series A Preferred Stock, the Company is required to offer to redeem all of the Series A Preferred Stock at a ~~lien (as~~redemption price equal to $100 per share, plus any accumulated and unpaid dividends, at the option of the holders thereof, on or after January 1, 2024. Upon the election by the holders of a majority of the Series A Preferred Stock, each share of the Series A Preferred Stock is ~~customarily~~convertible into the ~~case) associated with~~number of shares of the ~~assessment. Subsequently,~~Company’s common stock as is determined by dividing (i) the sum of (a) $100 and (b) any accumulated and unpaid dividends on such share by (ii) an ~~IRS examination team denied~~initial conversion price equal to $10 per share, subject to adjustment in certain circumstances to prevent dilution.

The use of the London Interbank Offered Rate (“LIBOR”) is expected to be phased out by the end of 2021. Currently, LIBOR is used as a reference rate for certain of our ~~amended return claims, and we filed a protest with IRS Appeals. During~~financial instruments. In any event, the ~~fourth quarter~~majority of ~~2017, we attended an IRS Appeals conference related~~our revolving credit facilities mature prior to the ~~subject matter underlying~~expected phase out of LIBOR. At this time, there is no definitive information regarding the future utilization of LIBOR or of any particular replacement rate. Going forward, we will work with our ~~amended return claims~~lenders to use suitable alternative reference rates for our financial instruments. We will continue to monitor, assess and ~~submitted supplemental information to address matters on which~~plan for the ~~IRS Appeals Officer needed additional support. If our amended return claims are ultimately denied in whole or in part by the IRS, our liquidity position would be reduced by the amount~~phase out of ~~tax, interest and penalties owed.~~

~~The Tax Cuts and Jobs Act of 2017 enacted on December 22, 2017 reduced future U.S. federal corporate tax rates from 35% to 21%, effective for us as of January 1, 2018. Given that~~LIBOR; however, we ~~have significant net deferred tax assets (including net operating losses) that can be used to offset future years' income, we~~currently do not expect ~~our liquidity position~~the impact to be ~~enhanced by~~material to the ~~tax rate reduction, for the foreseeable future.~~

Company.

At December 31, ~~2017,~~2019, we had ~~$41.5~~$135.4 million in unrestricted cash held by our various business subsidiaries. Because the characteristics of our assets and liabilities change, liquidity management has been a dynamic process for us, driven by the pricing and maturity of our assets and liabilities. We historically have financed our business through cash flows from operations, asset-backed structured financings and the issuance of debt and equity. Details concerning our cash flows for the years ended December 31, ~~2017~~2019 and ~~2016~~2018 are as follows:

During the year ended December 31, 2017, we used $25.5 million of cash flows from operations compared to the generation of $39.0 million of cash flows from operations during the year ended December 31, 2016. The decrease in cash provided by operating activities was principally related to decreases in 1) collections associated with rental payments in the year ended December 31, 2017 relative to the same period in 2016, given the cessation of our rent-to-own program of approximately $8.1 million; 2) increased billed but uncollected amounts associated with growth in acquired receivables; and 3) increases in billed but uncollected amounts in respect of one of our portfolios.

~~During the year ended December 31, 2017, we used $92.9 million of cash from our investing activities, compared to use of $75.8 million of cash from investing activities during the year ended~~ ~~December 31, 2016~~. This increase is primarily due to: 1) the shrinking size of our historical credit card receivables, resulting in lower corresponding payments from consumers; 2) increasing levels of investments for 2017 in the point-of-sale and direct-to-consumer receivables relative to the same period in 2016 and which we expect to continue to make throughout 2018; and 3) increased levels of restricted cash required to be maintained due to increasing levels of collections on loans and fees receivable, the cash balances of which are required to be distributed to noteholders under our debt facilities and minimum cash balances held in accounts at the request of certain of our business partners. Slightly offsetting this increase in cash used by investing activities are returns on our aforementioned investments in point-of-sale and direct-to-consumer receivables which contributed positively to our cash generated from investing activities.

~~During the~~ ~~year~~ ~~ended~~ ~~December 31, 2017, we~~ ~~generated$84.6 million~~ ~~of cash in financing activities, compared to our~~ ~~generating$63.5 million~~ ~~of cash in financing activities during the~~ ~~year~~ ~~ended~~ ~~December 31, 2016~~. In both periods, the data reflect borrowings associated with point-of-sale and direct-to-consumer receivables offset by net repayments of amortizing debt facilities as payments are made on the underlying receivables that serve as collateral.

•

During the year ended December 31, 2019, we generated $100.0 million of cash flows from operations compared to our generating $42.9 million of cash flows from operations during the year ended December 31, 2018. The increase in cash provided by operating activities was principally related to a deferred payment program started with an unrelated third-party for a significant portion of our marketing expenditures and increases in finance collections associated with growing point-of-sale and direct-to-consumer receivables. Offsetting this increase was reimbursements received in the second and third quarters of 2018 in respect of one of our portfolios with no corresponding receipt during 2019 as well as the settlement of aforementioned litigation.

•

During the year ended December 31, 2019, we used $433.7 million of cash from our investing activities, compared to use of $134.5 million of cash from investing activities during the year ended December 31, 2018. This increase in cash used is primarily due to significant increases in the level of investments for 2019 in the point-of-sale and direct-to-consumer receivables relative to the same period in 2018 and which we expect to continue to make throughout 2020. Slightly offsetting this increase in cash used by investing activities are returns on our aforementioned investments in point-of-sale and direct-to-consumer receivables which contributed positively to our cash generated from investing activities.

•

During the year ended December 31, 2019, we generated $368.7 million of cash in financing activities, compared to our generating $161.7 million of cash in financing activities during the year ended December 31, 2018. In both periods, the data reflect borrowings associated with point-of-sale and direct-to-consumer receivables offset by net repayments of amortizing debt facilities as payments are made on the underlying receivables that serve as collateral. Further, on November 14, 2019, a wholly-owned subsidiary issued 50.5 million Class B preferred units at a purchase price of $1.00 per unit.

Beyond our immediate financing efforts discussed throughout this ~~Report,~~report, we will continue to evaluate debt and equity issuances as a means to fund our investment opportunities. We expect to take advantage of any opportunities to raise additional capital if terms and pricing are attractive to us. Any proceeds raised under these efforts or additional liquidity available to us could be used to fund (1) ~~the acquisition of~~ additional ~~financial assets associated with the~~investments in point-of-sale and direct-to-consumer finance ~~operations~~receivables as well as the acquisition of credit card receivables portfolios and (2) further repurchases of our ~~5.875%~~ convertible senior notes and common ~~stock, and (3) investments in certain financial and non-financial assets or businesses.~~stock. Pursuant to a share repurchase plan authorized by our Board of Directors on May ~~12, 2016,~~10, 2018, we are authorized ~~as of December 31, 2017~~ to repurchase ~~an additional 4,827,601~~up to 5,000,000 shares of our common stock through June 30, ~~2018.~~

2020. As of December 31, 2019 we were authorized to repurchase a remaining 4,391,318 shares under this share repurchase plan.

CONTRACTUAL OBLIGATIONS, COMMITMENTS AND OFF-BALANCE-SHEET ARRANGEMENTS

Commitments and Contingencies

We do not currently have any off-balance-sheet arrangements; however, we do have certain contractual arrangements that would require us to make payments or provide funding if certain circumstances occur, which we refer to as contingent commitments. We do not currently expect that these contingent commitments will result in any material amounts being paid by us. See Note 11, “Commitments and Contingencies,” to our consolidated financial statements included herein for further discussion of these matters.

RECENT ACCOUNTING PRONOUNCEMENTS

See Note 2, “Significant Accounting Policies and Consolidated Financial Statement Components,” to our consolidated financial statements included herein for a discussion of recent accounting pronouncements.

CRITICAL ACCOUNTING ESTIMATES

We have prepared our financial statements in accordance with GAAP. These principles are numerous and complex. We have summarized our significant accounting policies in the notes to our consolidated financial statements. In many instances, the application of GAAP requires management to make estimates or to apply subjective principles to particular facts and circumstances. A variance in the estimates used or a variance in the application or interpretation of GAAP could yield a materially different accounting result. It is impracticable for us to summarize every accounting principle that requires us to use judgment or estimates in our application. Nevertheless, we describe below the areas for which we believe that the estimations, judgments or interpretations that we have made, if different, would have yielded the most significant differences in our consolidated financial statements.

On a quarterly basis, we review our significant accounting policies and the related assumptions, in particular, those mentioned below, with the audit committee of the Board of Directors.

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Revenue Recognition

Consumer Loans, Including Past Due Fees

Consumer loans, including past due fees reflect interest income, including finance charges, and late fees on loans in accordance with the terms of the related customer agreements. Premiums, discounts and merchant fees paid or received associated with a loan are generally deferred and amortized over the average life of the related loans using the effective interest method. Finance charges and fees, net of amounts that we consider uncollectible, are included in loans, interest and fees receivable and revenue when the fees are earned.

Fees and Related Income on Earning Assets

Fees and related income on earning assets primarily include: (1) fees associated with our credit products, including the receivables underlying our U.S. point-of-sale finance and direct-to-consumer platform, and our legacy credit card receivables; (2) changes in the fair value of loans, interest and fees receivable recorded at fair value; (3) changes in fair value of notes payable associated with structured financings recorded at fair value; (4) revenues associated with rent payments on rental merchandise; and (5) gains or losses associated with our investments in securities.

We assess fees on credit card accounts underlying our credit card receivables according to the terms of the related cardholder agreements and, except for annual membership fees, we recognize these fees as income when they are charged to the customer's accounts. We accrete annual membership fees associated with our credit card receivables into income on a straight-line basis over the cardholder privilege period. Similarly, fees on our other credit products are recognized when earned, which coincides with the time they are charged to the customer’s account. Fees and related income on earning assets, net of amounts that we consider uncollectible, are included in loans, interest and fees receivable and revenue when the fees are earned.

Measurements for Loans, Interest and Fees Receivable at Fair Value and Notes Payable Associated with Structured Financings at Fair Value

Our valuation of loans, interest and fees receivable, at fair value is based on the present value of future cash flows using a valuation model of expected cash flows and the estimated cost to service and collect those cash flows. We estimate the present value of these future cash flows using a valuation model consisting of internally developed estimates of assumptions third-party market participants would use in determining fair value, including estimates of net collected yield, principal payment rates, expected principal credit loss rates, costs of funds, discount rates and servicing costs. Similarly, our valuation of notes payable associated with structured financings, at fair value is based on the present value of future cash flows utilized in repayment of the outstanding principal and interest under the facilities using a valuation model of expected cash flows net of the contractual service expenses within the facilities. We estimate the present value of these future cash flows using a valuation model consisting of internally developed estimates of assumptions third-party market participants would use in determining fair value, including: estimates of net collected yield, principal payment rates and expected principal credit loss rates on the credit card receivables that secure the non-recourse notes payable; costs of funds; discount rates; and contractual servicing fees.

The estimates for credit losses, payment rates, servicing costs, contractual servicing fees, costs of funds, discount rates and yields earned on credit card receivables significantly affect the reported amount of our loans, interest and fees receivable, at fair value and our notes payable associated with structured financings, at fair value on our consolidated balance sheet, and they likewise affect our changes in fair value of loans, interest and fees receivable recorded at fair value and changes in fair value of notes payable associated with structured financings recorded at fair value categories within our fees and related income on earning assets line item on our consolidated ~~statement~~statements of operations.

Allowance for Uncollectible Loans, Interest and Fees

Through our analysis of loan performance, delinquency data, charge-off data, economic trends and the potential effects of those economic trends on consumers, we establish an allowance for uncollectible loans, interest and fees receivable as an estimate of the probable losses inherent within those loans, interest and fees receivable that we do not report at fair value. Our loans, interest and fees receivable consist of smaller-balance, homogeneous loans, divided into two portfolio segments: Credit and Other Investments; and Auto Finance. Each of these portfolio segments is further divided into pools based on common characteristics such as contract or acquisition channel. For each pool, we determine the necessary allowance for uncollectible loans, interest and fees receivable by analyzing some or all of the following unique to each type of receivable pool: historical loss rates; current delinquency and roll-rate trends; vintage analyses based on the number of months an account has been in existence; the effects of changes in the economy on our customers; changes in underwriting criteria; and estimated recoveries. These inputs are considered in conjunction with (and potentially reduced by) any unearned fees and discounts that may be applicable for an outstanding loan receivable. To the extent that actual results differ from our estimates of uncollectible loans, interest and fees receivable, our results of operations and liquidity could be materially affected.

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ITEM 7A.	QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

As a “smaller reporting company,” as defined by Item 10 of Regulation S-K, we are not required to provide this information.



ITEM 8.	FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

See the Index to Financial Statements in Item 15, “Exhibits and Financial Statement Schedules.”



ITEM 9.	CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE

None.



ITEM 9A.	CONTROLS AND PROCEDURES

Evaluation of Disclosure Controls and Procedures

As of December 31, ~~2017,~~2019, an evaluation of the effectiveness of our disclosure controls and procedures (as defined in Rule 13a-15(e) under the Act) was carried out on behalf of Atlanticus Holdings Corporation and our subsidiaries by our management and with the participation of our Chief Executive Officer (principal executive officer) and Chief Financial Officer (principal financial officer). Based upon the evaluation, our principal executive officer and principal financial officer concluded that these disclosure controls and procedures were effective as of December 31, ~~2017.~~

2019.

Management’s Report on Internal Control over Financial Reporting

Management of Atlanticus Holdings Corporation is responsible for establishing and maintaining adequate internal control over financial reporting (as such term is defined in Rule 13a-15(f) under the Act) for Atlanticus Holdings Corporation and our subsidiaries. Our management conducted an evaluation of the effectiveness of internal control over financial reporting as of December 31, ~~2017,~~2019, based on the framework in Internal Control-Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (“COSO”) Internal Control-Integrated Framework (2013 framework).

Based on our evaluation under the COSO 2013 framework, management has concluded that internal control over financial reporting was effective as of December 31, ~~2017.~~

2019.

This Annual Report does not include an attestation report of our independent public accounting firm regarding internal control over financial reporting. Management’s report is not subject to attestation by our independent public accounting firm pursuant to SEC rules that permit us to provide only management’s report in this Annual Report.

Changes in Internal Control Over Financial Reporting

During the quarter ended December 31, ~~2017,~~2019, no change in our internal control over financial reporting (as defined in Rule 13a-15(f) under the Act) occurred that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.

Limitations on Controls

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.



ITEM 9B.	OTHER INFORMATION

None.

~~None.~~

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PART III



ITEM 10.	DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE

The information required by this Item will be set forth in our Proxy Statement for the ~~2018~~2020 Annual Meeting of Shareholders in the sections entitled “Proposal One: Election of Directors,” “Executive Officers of Atlanticus,” ~~“Section~~“Delinquent Section 16(a) ~~Beneficial Ownership Reporting Compliance”~~Reports” and “Corporate Governance” and is incorporated by reference.



ITEM 11.	EXECUTIVE COMPENSATION

The information required by this Item will be set forth in our Proxy Statement for the ~~2018~~2020 Annual Meeting of Shareholders in the section entitled “Executive and Director Compensation” and is incorporated by reference.



ITEM 12.	SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDER MATTERS

The information required by this Item will be set forth in our Proxy Statement for the ~~2018~~2020 Annual Meeting of Shareholders in the sections entitled “Security Ownership of Certain Beneficial Owners and Management” and “Equity Compensation Plan Information” and is incorporated by reference.



ITEM 13.	CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE

The information required by this Item will be set forth in our Proxy Statement for the ~~2018~~2020 Annual Meeting of Shareholders in the sections entitled “Related Party Transactions” and “Corporate Governance” and is incorporated by reference.



ITEM 14.	PRINCIPAL ACCOUNTANT FEES AND SERVICES

The information required by this Item will be set forth in our Proxy Statement for the ~~2018~~2020 Annual Meeting of Shareholders in the section entitled “Auditor Fees” and is incorporated by reference.

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PART IV



ITEM 15.	EXHIBITS AND FINANCIAL STATEMENT SCHEDULES

The following documents are filed as part of this Report:

1. Financial Statements

INDEX TO FINANCIAL STATEMENTS

2. Financial Statement Schedules

None.

~~None.~~

Table of Contents

3. Exhibits


Exhibit Number
~~Exhibit Number~~	Description of Exhibit	Incorporated by Reference from Atlanticus’ SEC Filings Unless Otherwise Indicated(1)
3.1	Articles of Incorporation, as amended	May 16, 2017, Form 8-K, exhibit 3.1
~~3.2~~3.1(a)	Articles of Amendment Establishing Cumulative Convertible Preferred Stock, Series A	December 30, 2019, Form 8-K, exhibit 3.1
3.2	Amended and Restated Bylaws (as amended through May 12, 2017)	May 16, 2017, Form 8-K, exhibit 3.2
4.1	Description of Common Stock of Atlanticus Holdings Corporation	Filed herewith
4.2	Form of common stock certificate	March 30, 2016, Form 10-K, exhibit 4.1
~~4.2~~ 4.3	Indenture dated November 23, 2005 with U.S. Bank National Association, as successor to Wachovia Bank, National Association	November 28, 2005, Form 8-K, exhibit 4.1
~~4.3~~ 4.4	Supplemental Indenture dated June 30, 2009 with U.S. Bank National Association, as successor to Wachovia Bank, National Association	July 7, 2009, Form 8-K, exhibit 4.2
10.1	Stockholders Agreement dated as of April 28, 1999	January 18, 2000, Form S-1, exhibit 10.1
10.2†	~~Second~~ Fourth Amended and Restated 2014 Equity Incentive Plan	April ~~10, 2017,~~11, 2019, Definitive Proxy Statement on Schedule 14A, Appendix A
10.2(a)†	Form of Restricted Stock Agreement–Directors	~~May 18, 2016,~~ August 14, 2019, Form ~~8-K,~~10-Q, exhibit 10.2
10.2(b)†	Form of Restricted Stock Agreement–Employees	~~May 18, 2016,~~ August 14, 2019, Form ~~8-K,~~10-Q, exhibit 10.3
10.2(c)†	Form of Stock Option Agreement–Directors	~~May 18, 2016,~~ August 14, 2019, Form ~~8-K,~~10-Q, exhibit 10.4
10.2(d)†	Form of Stock Option Agreement–Employees	~~May 18, 2016,~~August 14, 2019, Form ~~8-K,~~10-Q, exhibit 10.5
10.2(e)†	Form of Restricted Stock Unit Agreement–Directors	~~May 18, 2016,~~ August 14, 2019, Form ~~8-K,~~10-Q, exhibit 10.6
10.2(f)†	Form of Restricted Stock Unit Agreement–Employees	~~May 18, 2016,~~ August 14, 2019, Form ~~8-K,~~10-Q, exhibit 10.7
10.3†	Second Amended and Restated Employee Stock Purchase Plan	April ~~16, 2008,~~10, 2018, Definitive Proxy Statement on Schedule 14A, Appendix B A
10.4†	Amended and Restated Employment Agreement for David G. Hanna	December 29, 2008, Form 8-K, exhibit 10.1
10.5†	~~Amended and Restated Employment Agreement for Richard W. Gilbert~~	~~December 29, 2008, Form 8-K, exhibit 10.3~~
~~10.6†~~	Employment Agreement for Jeffrey A. Howard	March 28, 2014, Form 10-K, exhibit 10.7
~~10.7†~~ 10.6†	Employment Agreement for William R. McCamey	March 28, 2014, Form 10-K, exhibit 10.8
~~10.8†~~ 10.7†	Outside Director Compensation Package	November 14, ~~2017,~~2019, Form 10-Q, exhibit 10.1
~~10.9~~ 10.8	Amended and Restated Note Purchase Agreement, dated March 1, 2010, among Merrill Lynch Mortgage Capital Inc., CCFC Corp. (formerly CompuCredit Funding Corp.), Atlanticus Services Corporation (formerly CompuCredit Corporation), and CompuCredit Credit Card Master Note Business Trust	June 25, 2010, Form 8-K/A, exhibit 10.1
~~10.10~~ 10.9	Share Lending Agreement	November 22, 2005, Form 8-K, exhibit 10.1
~~10.10(a)~~ 10.9(a)	Amendment to Share Lending Agreement	March 6, 2012, Form 10-K, exhibit 10.12(a)


10.10
~~Exhibit Number~~	~~Description of Exhibit~~	~~Incorporated by Reference from Atlanticus’ SEC Filings Unless Otherwise Indicated(1)~~
~~10.11~~	~~Agreement relating to the Sale and Purchase of Monument Business, dated April 4, 2007~~	~~August 1, 2007, Form 10-Q, exhibit 10.1~~
~~10.11(a)~~	~~Account Ownership Agreement for Partridge Acquired Portfolio Business Trust, dated April 4, 2007, with R Raphael & Sons PLC~~	~~August 1, 2007, Form 10-Q, exhibit 10.2~~
~~10.11(b)~~	~~Receivables Purchase Agreement for Partridge Acquired Portfolio Business Trust, dated April 4, 2007, with R Raphael & Sons PLC~~	~~August 1, 2007, Form 10-Q, exhibit 10.3~~
~~10.11(c)~~	~~Receivables Purchase Agreement for Partridge Acquired Portfolio Business Trust, dated April 4, 2007, with Partridge Funding Corporation~~	~~August 1, 2007, Form 10-Q, exhibit 10.4~~
~~10.11(d)~~	Master Indenture for Partridge Acquired Portfolio Business Trust, dated April 4, 2007, among Partridge Acquired Portfolio Business Trust, Deutsche Bank Trust Company Americas, Deutsche Bank AG, London Branch and CIAC Corporation (formerly CompuCredit International Acquisition Corporation)	~~August 1, 2007, Form 10-Q, exhibit 10.5~~
~~10.11(e)~~	~~Series 2007-One Indenture Supplement for Partridge Acquired Portfolio Business Trust, dated April 4, 2007~~	~~August 1, 2007, Form 10-Q, exhibit 10.6~~
~~10.11(f)~~	Transfer and Servicing Agreement for Partridge Acquired Portfolio Business Trust, dated April 4, 2007, among Partridge Funding Corporation, CIAC Corporation (formerly CompuCredit International Acquisition Corporation), Partridge Acquired Portfolio Business Trust and Deutsche Bank Trust Company Americas	~~August 1, 2007, Form 10-Q, exhibit 10.7~~
~~10.12~~	Assumption Agreement dated June 30, 2009 between Atlanticus Holdings Corporation (formerly CompuCredit Holdings Corporation) and Atlanticus Services Corporation (formerly CompuCredit Corporation)	July 7, 2009, Form 8-K, exhibit 10.1
~~10.13~~ 10.11	Master Indenture for Perimeter Master Note Business Trust, dated February 8, 2017, among Perimeter Master Note Business Trust, U.S. Bank National Association and Atlanticus Services Corporation	May 15, 2017, Form 10-Q, exhibit 10.1
~~10.13(a)~~ 10.11(a)*	Amended and Restated Series 2017-One Indenture Supplement for Perimeter Master Note Business Trust, dated ~~February 8, 2017~~June 11, 2018	~~May 15, 2017, Form 10-Q, exhibit 10.1(a)~~ Filed herewith
~~10.13(b)~~10.11(b)*	First Amendment to the Amended and Restated Series 2017-One Indenture Supplement for Perimeter Master Note Business Trust, dated November 16, 2018	Filed herewith
10.11(c)*	Second Amendment to the Amended and Restated Series 2017-One Indenture Supplement for Perimeter Master Note Business Trust, dated September 20, 2019	Filed herewith

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Exhibit Number	Description of Exhibit	Incorporated by Reference from Atlanticus’ SEC Filings Unless Otherwise Indicated(1)
10.11(d)	Third Amendment to the Amended and Restated Series 2017-One Indenture Supplement for Perimeter Master Note Business Trust, dated November 13, 2019	Filed herewith
10.11(e)*	Fourth Amendment to the Amended and Restated Series 2017-One Indenture Supplement for Perimeter Master Note Business Trust, dated January 23, 2020	Filed herewith
10.11(f)*	Series 2018-Three Indenture Supplement for Perimeter Master Note Business Trust, dated November 16, 2018	Filed herewith
10.11(g)*	First Amendment to the Series 2018-Three Indenture Supplement for Perimeter Master Note Business Trust, dated October 9, 2019	Filed herewith
10.11(h)	Second Amendment to the Series 2018-Three Indenture Supplement for Perimeter Master Note Business Trust, dated November 13, 2019	Filed herewith
10.11(i)*	Third Amendment to Series 2018-Three Indenture Supplement for Perimeter Master Note Business Trust, dated January 23, 2020	Filed herewith
10.11(j)*	Purchase Agreement, dated February 8, 2017, among TSO-Fortiva Notes Holdco LP, TSO-Fortiva Certificate Holdco LP, Perimeter Funding Corporation, Atlanticus Services Corporation and Perimeter Master Note Business Trust	May 15, 2017, Form 10-Q, exhibit 10.1(b)
~~10.13(c)~~10.11(k)*	First Amendment to Purchase Agreement, dated June 11, 2018, among TSO-Fortiva Notes Holdco LP, TSO-Fortiva Certificate Holdco LP, Perimeter Funding Corporation, Access Financing, LLC and Perimeter Master Note Business Trust	Filed herewith
10.11(l)*	Second Amendment to Purchase Agreement, dated November 16, 2018, among TSO-Fortiva Notes Holdco LP, TSO-Fortiva Certificate Holdco LP, Perimeter Funding Corporation, Access Financing, LLC and Perimeter Master Note Business Trust	Filed herewith
10.11(m)	Third Amendment to Purchase Agreement, dated November 13, 2019, among TSO-Fortiva Notes Holdco LP, TSO-Fortiva Certificate Holdco LP, Perimeter Funding Corporation, Access Financing, LLC and Perimeter Master Note Business Trust	Filed herewith
10.11(n)*	Fourth Amendment to Purchase Agreement, dated January 23, 2020, among TSO-Fortiva Notes Holdco LP, TSO-Fortiva Certificate Holdco LP, Perimeter Funding Corporation, Access Financing, LLC and Perimeter Master Note Business Trust	Filed herewith
10.11(o)*	Purchase Agreement, dated November 16, 2018, among TSO-Fortiva Notes Holdco LP, Perimeter Funding Corporation, Access Financing, LLC and Perimeter Master Note Business Trust	Filed herewith
10.11(p)	First Amendment to Purchase Agreement, dated November 13, 2019, among TSO-Fortiva Notes Holdco LP, Perimeter Funding Corporation, Access Financing, LLC and Perimeter Master Note Business Trust	Filed herewith
10.11(q)*	Second Amendment to Purchase Agreement, dated January 23, 2020, among TSO-Fortiva Notes Holdco LP, Perimeter Funding Corporation, Access Financing, LLC and Perimeter Master Note Business Trust	Filed herewith
10.11(r)*	Series 2019-One Indenture Supplement for Perimeter Master Note Business Trust, dated June 12, 2019	Filed herewith
10.11(s)*	Series 2019-Two Indenture Supplement for Perimeter Master Note Business Trust, dated November 26, 2019	Filed herewith
10.11(t)	Trust Agreement, dated February 8, 2017, between Perimeter Funding Corporation and Wilmington Trust, National Association	May 15, 2017, Form 10-Q, exhibit 10.1(c)
~~10.14~~10.11(u)	First Amendment to Trust Agreement, dated June 11, 2018, between Perimeter Funding Corporation and Wilmington Trust, National Association	Filed herewith
10.12	Master Indenture for Fortiva Retail Credit Master Note Business Trust, dated November 9, 2018, among Fortiva Retail Credit Master Note Business Trust, U.S. Bank National Association and Access Financing, LLC	March 27, 2019, Form 10-K, exhibit 10.12
10.12(a)*	Series 2018-One Indenture Supplement for Fortiva Retail Credit Master Note Business Trust, dated November 9, 2018	March 27, 2019, Form 10-K, exhibit 10.12(a)
10.12(b)	Amended and Restated Trust Agreement, dated November 9, 2018, between FRC Funding Corporation and Wilmington Trust, National Association	March 27, 2019, Form 10-K, exhibit 10.12(b)
10.13	Loan and Security Agreement, dated November 26, 2014, by and among Atlanticus Holdings Corporation, Certain Subsidiaries Named Therein, and Dove Ventures, LLC	March 6, 2015, Form 10-K, exhibit 10.15
~~10.14(a)~~ 10.13(a)	First Amendment to Loan and Security Agreement, dated November 23, 2015	March 30, 2016, Form 10-K, exhibit 10.14(a)
~~10.14(b)~~ 10.13(b)	Second Amendment to Loan and Security Agreement, dated November 22, 2016	March 31, 2017, Form 10-K, exhibit 10.14(b)
~~10.14(c)~~ 10.13(c)	Third Amendment to Loan and Security Agreement, dated November 22, 2017	April 2, 2018, Form 10-K, exhibit 10.14(c)
10.13(d)	~~Filed herewith~~Fourth Amendment to Loan and Security Agreement, dated June 5, 2018
~~21.1~~	~~Subsidiaries of the Registrant~~August 14, 2018, Form 10-Q, exhibit 10.2
10.13(e)	~~Filed herewith~~Fifth Amendment to Loan and Security Agreement, dated October 22, 2018
~~23.1~~	~~Consent of BDO USA, LLP~~March 27, 2019, Form 10-K, exhibit 10.13(e)
10.13(f)	~~Filed herewith~~Sixth Amendment to Loan and Security Agreement, dated November 21, 2018
~~31.1~~	~~Certification of Principal Executive Officer pursuant to Rule 13a-14(a)~~March 27, 2019, Form 10-K, exhibit 10.13(f)
10.13(g)	~~Filed herewith~~Seventh Amendment to Loan and Security Agreement, dated November 5, 2019
~~31.2~~	~~Certification of Principal Financial Officer pursuant to Rule 13a-14(a)~~Filed herewith
10.13(h)	~~Filed herewith~~Eighth Amendment to Loan and Security Agreement, dated November 19, 2019



~~Exhibit Number~~	Filed herewith
10.13(i)	Ninth Amendment to Loan and Security Agreement, dated December 20, 2019	Filed herewith
10.13(j)	Payoff Letter, dated December 27, 2019, between Dove Ventures, LLC and Atlanticus Holdings Corporation	Filed herewith

Table of Contents

Exhibit Number	Description of Exhibit	Incorporated by Reference from Atlanticus’ SEC Filings Unless Otherwise Indicated(1)
~~32.1~~10.14	Program Management Agreement, dated April 1, 2017, between Mid America Bank & Trust Company and Atlanticus Services Corporation	May 14, 2019, Form 10-Q, exhibit 10.2
10.14(a)*	Amended and Restated Receivable Sales Agreement, dated April 1, 2017, between Mid America Bank & Trust Company and Fortiva Funding, LLC	May 14, 2019, Form 10-Q, exhibit 10.2(a)
10.14(b)	Assignment and Assumption Agreement, dated March 24, 2018, among Mid America Bank & Trust Company, Atlanticus Services Corporation and The Bank of Missouri	May 14, 2019, Form 10-Q, exhibit 10.2(b)
10.14(c)	Assignment and Assumption Agreement, dated March 24, 2018, among Mid America Bank & Trust Company, Fortiva Funding, LLC and The Bank of Missouri	May 14, 2019, Form 10-Q, exhibit 10.2(c)
10.15*	Amended and Restated Operating Agreement of Access Financial Holdings, LLC, dated November 14, 2019	Filed herewith
21.1	Subsidiaries of the Registrant	Filed herewith
23.1	Consent of BDO USA, LLP	Filed herewith
31.1	Certification of Principal Executive Officer pursuant to Rule 13a-14(a)	Filed herewith
31.2	Certification of Principal Financial Officer pursuant to Rule 13a-14(a)	Filed herewith
32.1	Certification of Principal Executive Officer and Principal Financial Officer pursuant to 18 U.S.C. Section 1350	Filed herewith
101.INS	XBRL Instance Document	Filed herewith
101.SCH	XBRL Taxonomy Extension Schema Document	Filed herewith
101.CAL	XBRL Taxonomy Extension Calculation Linkbase Document	Filed herewith
101.LAB	XBRL Taxonomy Extension Label Linkbase Document	Filed herewith
101.PRE	XBRL Taxonomy Presentation Linkbase Document	Filed herewith
101.DEF	XBRL Taxonomy Extension Definition Linkbase Document	Filed herewith

†
†	Management contract, compensatory plan or arrangement.

(1)
~~(1)~~	Documents incorporated by reference from SEC filings made prior to June 2009 were filed under CompuCredit Corporation (now Atlanticus Services Corporation) (File No. 000-25751), our predecessor issuer.

*
*	~~Portions~~ Certain portions of this document ~~were omitted~~have been excluded because they are both not material and ~~filed separately with~~would likely cause competitive harm to the ~~SEC pursuant to a request for confidential treatment in accordance with Rule 24b-2 of the Securities Exchange Act of 1934, as amended.~~Company if publicly disclosed.



ITEM 16.	FORM 10-K SUMMARY

None.

~~None.~~

Table of Contents

SIGNATURES

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, as amended, the Registrant has duly caused this Report to be signed on its behalf by the undersigned, thereunto duly authorized, in the City of Atlanta, State of Georgia, on ~~April 2, 2018.~~

March 30, 2020.



	Atlanticus Holdings Corporation

~~By:~~
	By:	/s/ David G. Hanna
		David G. Hanna Chief Executive Officer and Chairman of the Board

Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, this Report has been signed below by the following persons in the capacities and on the dates indicated.

Signature	Title	Date


~~Signature~~	~~Title~~	~~Date~~

/s/David G. Hanna David G. Hanna	Chief Executive Officer and Chairman of the Board (Principal Executive Officer)	~~April 2, 2018~~ March 30, 2020

/s/William R. McCamey William R. McCamey	Chief Financial Officer (Principal Financial Officer)	~~April 2, 2018~~March 30, 2020

/s/Mitchell C. Saunders Mitchell C. Saunders	Chief Accounting Officer (Principal Accounting Officer)	~~April 2, 2018~~March 30, 2020

/s/Jeffrey A. Howard Jeffrey A. Howard	Director	~~April 2, 2018~~ March 30, 2020

/s/Deal W. Hudson Deal W. Hudson	Director	~~April 2, 2018~~ March 30, 2020

/s/Mack F. Mattingly Mack F. Mattingly	Director	~~April 2, 2018~~ March 30, 2020

/s/Thomas G. Rosencrants Thomas G. Rosencrants	Director	~~April 2, 2018~~ March 30, 2020

Table of Contents

Report of Independent Registered Public Accounting Firm

Shareholders and Board of Directors

Atlanticus Holdings Corporation

Atlanta, Georgia

Opinion on the consolidated Financial Statements

We have audited the accompanying consolidated balance sheets of Atlanticus Holdings Corporation (the “Company”) and subsidiaries as of December 31, ~~2017~~2019 and ~~2016,~~2018, the related consolidated statements of operations, ~~and~~ comprehensive ~~loss,~~income, shareholders’ ~~deficit,~~equity (deficit), and cash flows for each of the two years in the period ended December 31, ~~2017,~~2019, and the related notes (collectively referred to as the “consolidated financial statements”). In our opinion, the consolidated financial statements present fairly, in all material respects, the financial position of the Company and subsidiaries at December 31, ~~2017~~2019 and ~~2016,~~2018, and the results of their operations and their cash flows for each of the two years in the period ended December 31, ~~2017~~2019, in conformity with accounting principles generally accepted in the United States of America.

Basis for Opinion

These consolidated financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on the Company’s consolidated financial statements based on our audits. We are a public accounting firm registered with the Public Company Accounting Oversight Board (United States) (“PCAOB”) and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, whether due to error or fraud. The Company is not required to have, nor were we engaged to perform, an audit of its internal control over financial reporting. As part of our audits we are required to obtain an understanding of internal control over financial reporting but not for the purpose of expressing an opinion on the effectiveness of the Company’s internal control over financial reporting. Accordingly, we express no such opinion.

Our audits included performing procedures to assess the risks of material misstatement of the consolidated financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the consolidated financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the consolidated financial statements. We believe that our audits provide a reasonable basis for our opinion.

/s/ BDO USA, LLP

We have served as the Company's auditor since 2002.

Atlanta, Georgia

March 30, 2020

F-1

~~April 2, 2018~~

Table of Contents

Atlanticus Holdings Corporation and Subsidiaries

Consolidated Balance Sheets

(Dollars in thousands)

		December 31,			December 31,
		2019			2018

Assets
Unrestricted cash and cash equivalents (including $78.7 million and $16.8 million associated with variable interest entities at December 31, 2019 and December 31, 2018, respectively)		$	135,379		$	60,968
Restricted cash and cash equivalents (including $25.9 million and $61.0 million associated with variable interest entities at December 31, 2019 and December 31, 2018, respectively)			41,015			80,786
Loans, interest and fees receivable:
Loans, interest and fees receivable, at fair value (including $3.9 million and $5.7 million associated with variable interest entities at December 31, 2019 and December 31, 2018, respectively)			4,386			6,306
Loans, interest and fees receivable, gross (including $857.2 million and $403.4 million associated with variable interest entities at December 31, 2019 and December 31, 2018, respectively)			998,209			541,344
Allowances for uncollectible loans, interest and fees receivable (including $168.8 million and $57.4 million associated with variable interest entities at December 31, 2019 and December 31, 2018, respectively)			(186,329	)		(79,211	)
Deferred revenue (including $40.7 million and $13.2 million associated with variable interest entities at December 31, 2019 and December 31, 2018, respectively)			(90,307	)		(43,897	)
Net loans, interest and fees receivable			725,959			424,542
Property at cost, net of depreciation			2,738			3,625
Investments in equity-method investee			1,957			2,476
Deposits			104			124
Operating lease right-of-use assets			14,091			—
Prepaid expenses and other assets			15,023			10,087
Total assets		$	936,266		$	582,608
Liabilities
Accounts payable and accrued expenses		$	41,617		$	105,765
Operating lease liabilities	��		22,259			—
Notes payable, at face value (including $701.1 million and $366.7 million associated with variable interest entities at December 31, 2019 and December 31, 2018, respectively)			749,209			390,927
Notes payable to related parties			—			40,000
Notes payable associated with structured financings, at fair value (associated with variable interest entities)			3,920			5,651
Convertible senior notes			24,091			62,142
Income tax liability			5,785			252
Total liabilities			846,881			604,737

Commitments and contingencies (Note 11)

Preferred stock, no par value, 10,000,000 shares authorized:
Series A preferred stock, 400,000 shares issued and outstanding at December 31, 2019 (liquidation preference - $40.0 million); 0 shares issued and outstanding at December 31, 2018 (Note 4)			40,000			—
Class B preferred units issued to noncontrolling interests (Note 4)			49,050			—

Shareholders' Equity
Common stock, no par value, 150,000,000 shares authorized: 15,885,314 shares issued and outstanding (including 1,459,233 loaned shares to be returned) at December 31, 2019; and 15,563,574 shares issued and outstanding (including 1,459,233 loaned shares to be returned) at December 31, 2018			—			—
Paid-in capital			212,692			213,435
Accumulated other comprehensive income			—			3,558
Retained deficit			(211,786	)		(238,784	)
Total shareholders’ equity (deficit)			906			(21,791	)
Noncontrolling interests			(571	)		(338	)
Total equity (deficit)			335			(22,129	)
Total liabilities, preferred stock and shareholders' equity (deficit)		$	936,266		$	582,608

December 31,
2017 December 31,
2016
Assets
Unrestricted cash and cash equivalents $ 41,484
$ 76,052
Restricted cash and cash equivalents 29,174
16,589
Loans and fees receivable:

Loans and fees receivable, at fair value 11,109
15,648
Loans and fees receivable, gross 393,898
290,697
Allowances for uncollectible loans and fees receivable (62,970 ) (43,275 )
Deferred revenue (36,956 ) (23,639 )
Net loans and fees receivable 305,081
239,431
Property at cost, net of depreciation 3,229
3,829
Investment in equity-method investee 4,244
6,725
Deposits 252
505
Prepaid expenses and other assets 42,149
19,416
Total assets $ 425,613
$ 362,547
Liabilities

Accounts payable and accrued expenses $ 115,737
$ 86,768
Notes payable, at face value, net 226,238
141,166
Notes payable to related parties 40,000
40,000
Notes payable associated with structured financings, at fair value 9,240
12,276
Convertible senior notes 61,393
60,791
Income tax liability 9,132
15,769
Total liabilities 461,740
356,770
Commitments and contingencies (Note 11)

Equity

Common stock, no par value, 150,000,000 shares authorized: 15,291,884 shares issued and outstanding (including 1,459,233 loaned shares to be returned) at December 31, 2017; and 15,348,086 shares issued and outstanding (including 1,459,233 loaned shares to be returned) at December 31, 2016 —
—
Additional paid-in capital 212,785
211,646
Accumulated other comprehensive loss (2,178 ) —
Retained deficit (246,640 ) (205,859 )
Total shareholders’ equity (36,033 ) 5,787
Noncontrolling interests (94 ) (10 )
Total equity (36,127 ) 5,777
Total liabilities and equity $ 425,613
$ 362,547

See accompanying notes.

F-2

Table of Contents

Atlanticus Holdings Corporation and Subsidiaries

Consolidated Statements of Operations

(Dollars in thousands, except per share data)

	For the Year Ended December 31,
	2019			2018
Interest income:
Consumer loans, including past due fees	$	260,832		$	160,968
Other		386			200
Total interest income		261,218			161,168
Interest expense		(50,730	)		(36,896	)
Net interest income before fees and related income on earning assets and provision for losses on loans, interest and fees receivable		210,488			124,272
Fees and related income on earning assets		71,147			29,992
Net losses upon impairment of loans, interest and fees receivable recorded at fair value		(897	)		(549	)
Provision for losses on loans, interest and fees receivable recorded at net realizable value		(248,383	)		(100,338	)
Net interest income, fees and related income on earning assets		32,355			53,377
Other operating income:
Servicing income		1,786			1,969
Other income		117,903			39,820
Gain on repurchase of convertible senior notes		5,127			-
Equity in income of equity-method investee		1,001			581
Total other operating income		125,817			42,370
Other operating expense:
Salaries and benefits		26,229			23,430
Card and loan servicing		49,459			37,145
Marketing and solicitation		36,388			12,124
Depreciation		1,137			987
Other		13,196			18,579
Total other operating expense		126,409			92,265
Income before income taxes		31,763			3,482
Income tax (expense) benefit		(5,553	)		4,130
Net income		26,210			7,612
Net loss attributable to noncontrolling interests		233			244
Net income attributable to controlling interests	$	26,443		$	7,856
Preferred dividends	$	(1,153	)	$	-
Net income attributable to common shareholders	$	25,290		$	7,856
Net income attributable to common shareholders per common share—basic	$	1.74		$	0.56
Net income attributable to common shareholders per common share—diluted	$	1.66		$	0.56

For the Year Ended December 31,
2017 2016
Interest income:
Consumer loans, including past due fees $ 114,488
$ 88,389
Other 219
233
Total interest income 114,707
88,622
Interest expense (27,700 ) (20,207 )
Net interest income before fees and related income on earning assets and provision for losses on loans and fees receivable 87,007
68,415
Fees and related income on earning assets 14,289
17,316
Net recovery of charge off of loans and fees receivable recorded at fair value 9,460
22,096
Provision for losses on loans and fees receivable recorded at net realizable value (77,612 ) (53,721 )
Net interest income, fees and related income on earning assets 33,144
54,106
Other operating income:
Servicing income 3,854
4,087
Other income 1,419
320
Gain on repurchase of convertible senior notes —
1,151
Equity in income of equity-method investee 1,158
2,150
Total other operating income 6,431
7,708
Other operating expense:
Salaries and benefits 22,751
24,026
Card and loan servicing 31,534
30,662
Marketing and solicitation 13,070
4,904
Depreciation 1,021
7,477
Other 18,449
7,101
Total other operating expense 86,825
74,170
Loss before income taxes (47,250 ) (12,356 )
Income tax benefit 6,378
6,015
Net loss (40,872 ) (6,341 )
Net loss attributable to noncontrolling interests 91
6
Net loss attributable to controlling interests $ (40,781 ) $ (6,335 )
Net loss attributable to controlling interests per common share—basic $ (2.93 ) $ (0.46 )
Net loss attributable to controlling interests per common share—diluted $ (2.93 ) $ (0.46 )

See accompanying notes.

F-3

Table of Contents

Atlanticus Holdings Corporation and Subsidiaries

Consolidated Statements of Comprehensive ~~Loss~~

Income

(Dollars in thousands)

	For the Year Ended December 31,
	2019			2018
Net income	$	26,210		$	7,612
Other comprehensive income (loss):
Foreign currency translation adjustment		2,282			5,774
Reclassifications of foreign currency translation gains to Other operating expense on the consolidated statements of operations		(5,840	)		(38	)
Income tax expense related to other comprehensive income		—			—
Comprehensive income		22,652			13,348
Comprehensive loss attributable to noncontrolling interests		233			244
Comprehensive income attributable to controlling interests	$	22,885		$	13,592
Comprehensive income attributable to controlling interests to common shareholders	$	21,732		$	13,592

For the Year Ended December 31,
2017 2016
Net loss $ (40,872 ) $ (6,341 )
Other comprehensive income:
Foreign currency translation adjustment (2,178 ) —
Reclassifications of foreign currency translation adjustment to Other operating expense on the consolidated statements of operations —
600
Income tax benefit related to other comprehensive loss —
—
Comprehensive loss (43,050 ) (5,741 )
Comprehensive loss attributable to noncontrolling interests 91
6
Comprehensive loss attributable to controlling interests $ (42,959 ) $ (5,735 )

See accompanying notes.

F-4

Table of Contents

Atlanticus Holdings Corporation and Subsidiaries

Consolidated Statements of Shareholders’ ~~Deficit~~

Equity (Deficit)

For the Years Ended December 31, ~~2017~~2019 and ~~2016~~

2018

(Dollars in thousands)

	Common Stock
	Shares Issued			Amount		Paid-In Capital			Accumulated Other Comprehensive Income (Loss)			Retained Deficit			Noncontrolling Interests			Total Equity (Deficit)			Temporary Equity Associated with Noncontrolling Interests			Series A Preferred Stock
Balance at December 31, 2017		15,291,884		$	—	$	212,785		$	(2,178	)	$	(246,640	)	$	(94	)	$	(36,127	)	$	—		$	—
Stock options exercises and proceeds related thereto		20,300			—		50			—			—			—			50			—			—
Compensatory stock issuances, net of forfeitures		533,177			—		—			—			—			—			—			—			—
Deferred stock-based compensation costs		—			—		1,323			—			—			—			1,323			—			—
Redemption and retirement of shares		(281,787	)		—		(723	)		—			—			—			(723	)		—			—
Comprehensive income (loss)		—			—		—			5,736			7,856			(244	)		13,348						—
Balance at December 31, 2018		15,563,574		$	—	$	213,435		$	3,558		$	(238,784	)	$	(338	)	$	(22,129	)	$	—		$	—
Cumulative effects from adoption of new lease standard (Note 2)		—			—		—			—			555			—			555			—			—
Accretion of discount associated with issuance of subsidiary equity		—			—		(50	)		—			—			—			(50	)		50			—
Preferred dividends		—			—		(1,103	)		—			—			—			(1,103	)		—			—
Stock option exercises and proceeds related thereto		469,701			—		1,215			—			—			—			1,215			—			—
Compensatory stock issuances, net of forfeitures		209,500			—		—			—			—			—			—			—			—
Contributions by preferred shareholders		—			—		—			—			—			—			—			50,500			40,000
Costs associated with contributions by preferred shareholders		—			—		—			—			—			—			—			(1,500	)		—
Deferred stock-based compensation costs		—			—		1,712			—			—			—			1,712			—			—
Redemption and retirement of shares		(357,461	)		—		(2,517	)		—			—			—			(2,517	)		—			—
Comprehensive income (loss)		—			—		—			(3,558	)		26,443			(233	)		22,652			—			—
Balance at December 31, 2019		15,885,314		$	—	$	212,692		$	—		$	(211,786	)	$	(571	)	$	335		$	49,050		$	40,000

Common Stock
Shares Issued Amount Additional Paid-In Capital Accumulated Other Comprehensive Loss Retained Deficit Noncontrolling Interests Total Equity
Balance at December 31, 2015 15,332,041
$ —
$ 211,083
$ (600 ) $ (199,524 ) $ (8 ) $ 10,951
Stock options exercises and proceeds related thereto 5,999
14
—
—
—
14
Compensatory stock issuances, net of forfeitures 321,068
—
—
—
—
—
—
Contributions from owners of noncontrolling interests —
—
—
—
—
4
4
Amortization of deferred stock-based compensation costs —
—
1,416
—
—
—
1,416
Redemption and retirement of shares (311,022 ) —
(949 ) —
—
—
(949 )
Tax effects of stock-based compensation costs —
—
82
—
—
—
82
Other comprehensive income (loss) —
—
—
600
(6,335 ) (6 ) (5,741 )
Balance at December 31, 2016 15,348,086
$ —
$ 211,646
$ —
$ (205,859 ) $ (10 ) $ 5,777
Compensatory stock issuances, net of forfeitures 102,000
—
—
—
—
—
—
Contributions from owners of noncontrolling interests —
—
—
—
—
7
7
Amortization of deferred stock-based compensation costs —
—
1,528
—
—
—
1,528
Redemption and retirement of shares (158,202 ) —
(389 ) —
—
—
(389 )
Other comprehensive loss —
—
—
(2,178 ) (40,781 ) (91 ) (43,050 )
Balance at December 31, 2017 15,291,884
$ —
$ 212,785
$ (2,178 ) $ (246,640 ) $ (94 ) $ (36,127 )

See accompanying notes.

F-5

Table of Contents

Atlanticus Holdings Corporation and Subsidiaries

Consolidated Statements of Cash Flows

(Dollars in thousands)

	For the Year Ended December 31,
	2019			2018
Operating activities
Net income	$	26,210		$	7,612
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation, amortization and accretion, net		7,693			987
Losses upon impairment of loans, interest and fees receivable recorded at fair value		897			549
Provision for losses on loans, interest and fees receivable		248,383			100,338
Interest expense from accretion of discount on notes		818			890
Income from accretion of merchant fees and discount associated with receivables purchases		(116,252	)		(75,517	)
Unrealized gain on loans, interest and fees receivable and underlying notes payable held at fair value		(2,982	)		(4,195	)
Amortization of deferred loan costs		3,518			2,128
Income from equity-method investments		(1,001	)		(581	)
Gain on repurchase of convertible senior notes		(5,127	)		—
Deferred stock-based compensation costs		1,712			1,323
Lease liability payments		(10,080	)		—
Changes in assets and liabilities:
Decrease (increase) in uncollected fees on earning assets		1,765			(8,754	)
Increase (decrease) in income tax liability		5,533			(8,880	)
Decrease in deposits		20			126
(Decrease) increase in accounts payable and accrued expenses		(52,720	)		(5,411	)
Other		(8,424	)		32,241
Net cash provided by operating activities		99,963			42,856

Investing activities
Proceeds from equity-method investee		1,520			2,349
Investments in earning assets		(1,098,764	)		(607,981	)
Proceeds from earning assets		663,805			472,497
Purchases and development of property, net of disposals		(250	)		(1,383	)
Net cash used in investing activities		(433,689	)		(134,518	)

Financing activities
Noncontrolling interests contributions		50,500			—
Issuance costs for nonontrolling interests		(1,500	)		—
Proceeds from issuance of preferred stock		40,000			—
Proceeds from exercise of stock options		1,215			50
Purchase and retirement of outstanding stock		(2,517	)		(723	)
Proceeds from borrowings		873,340			632,043
Repayment of borrowings		(592,318	)		(469,623	)
Net cash provided by financing activities		368,720			161,747
Effect of exchange rate changes on cash		(354	)		1,011
Net increase in cash and cash equivalents		34,640			71,096
Cash and cash equivalents and restricted cash at beginning of period		141,754			70,658
Cash and cash equivalents and restricted cash at end of period	$	176,394		$	141,754
Supplemental cash flow information
Cash paid for interest	$	46,302		$	33,467
Net cash income tax payments	$	20		$	4,750

For the Year Ended December 31,
2017 2016
Operating activities
Net loss $ (40,872 ) $ (6,341 )
Adjustments to reconcile net loss to net cash (used in) provided by operating activities:

Depreciation of rental merchandise 27
5,273
Depreciation, amortization and accretion, net 994
2,204
Losses upon charge off of loans and fees receivable recorded at fair value 3,624
6,110
Provision for losses on loans and fees receivable 77,612
53,721
Interest expense from accretion of discount on convertible senior notes 548
515
Income from accretion of discount associated with receivables purchases (59,119 ) (41,953 )
Unrealized gain on loans and fees receivable and underlying notes payable held at fair value (5,771 ) (5,360 )
Income from equity-method investments (1,158 ) (2,150 )
Gain on repurchase of convertible senior notes —
(1,151 )
Changes in assets and liabilities:

Increase in uncollected fees on earning assets (2,688 ) (4,687 )
Decrease in income tax liability (6,637 ) (6,452 )
Decrease in deposits 253
320
Increase in accounts payable and accrued expenses 23,341
41,436
Additions to rental merchandise —
(634 )
Other (15,619 ) (1,836 )
Net cash (used in) provided by operating activities (25,465 ) 39,015
Investing activities

(Increase) decrease in restricted cash (12,564 ) 3,869
Proceeds from equity-method investee 3,639
5,548
Investments in earning assets (466,740 ) (381,212 )
Proceeds from earning assets 383,179
296,304
Purchases and development of property, net of disposals (395 ) (349 )
Net cash used in investing activities (92,881 ) (75,840 )
Financing activities

Noncontrolling interests contributions, net 7
4
Purchase and retirement of outstanding stock (389 ) (949 )
Proceeds from borrowings 324,997
242,388
Repayment of borrowings (239,976 ) (177,984 )
Net cash provided by financing activities 84,639
63,459
Effect of exchange rate changes on cash 144
(1,615 )
Net (decrease) increase in unrestricted cash (33,563 ) 25,019
Unrestricted cash and cash equivalents at beginning of period 76,052
51,033
Unrestricted cash and cash equivalents at end of period $ 42,489
$ 76,052
Supplemental cash flow information

Cash paid for interest $ 25,478
$ 19,481
Net cash income tax payments $ 258
$ 437
Supplemental non-cash information

Issuance of stock options and restricted stock $ 1,364
$ 2,310

See accompanying notes.

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Table of Contents

Atlanticus Holdings Corporation and Subsidiaries

Notes to Consolidated Financial Statements

December 31, ~~2017~~2019 and ~~2016~~

2018

1.
1.	Description of Our Business

Our accompanying consolidated financial statements include the accounts of Atlanticus Holdings Corporation (the “Company”) and those entities we control. We are primarily focused on providing financial technology and related services. Through our subsidiaries, we provide technology and other support services to lenders who offer an array of financial products and services to consumers who may have been declined under traditional financing options.

In most cases, we invest in the receivables originated by lenders who utilize our technology platform and other related services. From time to time, we also purchase receivables portfolios from third parties. References to "receivables" include receivables purchased from our lending partners and from third parties. As discussed further below, we reflect our business lines within two reportable segments: Credit and Other ~~Investments;~~Investments; and Auto Finance. See also Note 3, “Segment Reporting,” for further details.

Within our Credit and Other Investments segment, we facilitate consumer finance programs offered by our bank ~~partners~~partner to originate consumer loans through multiple channels, including retail point-of-sale, direct mail solicitation, ~~on-line~~digital marketing and ~~partnerships.~~through partner relationships. In the retail credit (the “point-of-sale” operations) channel, we partner with retailers and service providers in various industries across the United States (“U.S.”) to enable them to provide credit to their customers for the purchase of goods and services. These services of our lending partners are often extended to consumers who may have been declined under traditional financing options. We specialize in supporting this “second look” credit service in various ~~industries~~market segments across the U.S. Additionally, we support lenders who market general purpose ~~personal loans and~~ credit cards directly to consumers (collectively, the “direct-to-consumer” operations) through additional channels enabling them to reach consumers through a diverse origination platform ~~which~~that includes retail point-of-sale, direct mail ~~Internet-based~~solicitation, digital marketing and ~~through partnerships.~~partnerships with third parties. Using our infrastructure and technology platform, we also provide loan servicing, ~~activities,~~ including risk management and customer service outsourcing, for third parties.

Beyond these activities within our Credit and Other Investments segment, we continue to service portfolios of credit card receivables. One of our portfolios of credit card receivables is encumbered by non-recourse structured financing, and for this portfolio our principal remaining economic interest is the servicing compensation we receive as an offset against our servicing costs given that the likely future collections on the portfolio are insufficient to allow for full repayment of the financing.

Additionally, we report within our Credit and Other Investments segment: 1) the servicing income from our legacy credit card receivables, 2) the income earned from an investment in an equity-method investee that holds credit card receivables for which we are the servicer; and 2)3) gains or losses associated with investments previously made in consumer finance technology platforms. These include investments in companies engaged in mobile technologies, marketplace lending and other financial technologies. These investments are carried at the lower of cost or market valuation. None of these companies are publicly-traded and there are no material pending liquidity events.

2.
2.	Significant Accounting Policies and Consolidated Financial Statement Components

The following is a summary of significant accounting policies we follow in preparing our consolidated financial statements, as well as a description of significant components of our consolidated financial statements.

Basis of Presentation and Use of Estimates

We prepare our consolidated financial statements in accordance with generally accepted accounting principles in the U.S. (“GAAP”). The preparation of financial statements in accordance with GAAP requires us to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities as of the date of our consolidated financial statements, as well as the reported amounts of revenues and expenses during each reporting period. We base these estimates on information available to us as of the date of the financial statements. Actual results could differ materially from these estimates. Certain estimates, such as credit losses, payment rates, costs of funds, discount rates and the yields earned on credit card receivables, significantly affect the reported amount of credit card receivables that we report at

fair value and our notes payable associated with structured financings, at fair value; these estimates likewise affect the changes in these amounts reflected within our fees and related income on earning assets line item on our consolidated statements of operations. Additionally, estimates of future credit losses have a significant effect on loans, interest and fees receivable, net, as shown on our consolidated balance sheets, as well as on the provision for losses on loans, interest and fees receivable within our consolidated statements of operations.

We have eliminated all significant intercompany balances and transactions for financial reporting purposes.

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Table of Contents

Unrestricted Cash and Cash Equivalents

Unrestricted cash and cash equivalents consist of cash, money market investments and overnight deposits. We consider all highly liquid cash investments with low interest rate risk and original maturities of three months or less to be cash equivalents. Cash equivalents are carried at cost, which approximates market. We maintain unrestricted cash and cash equivalents for general operating purposes and to meet our longer term debt obligations. The majority of these cash balances are not insured.

Restricted Cash

Restricted cash as of December 31, ~~2017~~2019 and ~~2016~~2018 includes certain collections on loans, interest and fees receivable, the cash balances of which are required to be distributed to noteholders under our debt facilities. Our restricted cash balances also include minimum cash balances held in accounts at the request of certain of our business partners.

Loans, Interest and Fees Receivable

Loans, Interest and Fees Receivable, at Fair Value. Loans, interest and fees receivable held at fair value represent receivables underlying credit card securitization trusts, and which qualify as a variable interest entity ("VIE"), that are consolidated onto our consolidated balance sheet, some portfolios of which are unencumbered and some of which are still encumbered under structured financing facilities. Further details concerning our loans, interest and fees receivable held at fair value are presented within Note 6, “Fair Values of Assets and Liabilities.”

Loans, Interest and Fees ~~Receivable~~.Receivable. Our loans, interest and fees receivable, gross, currently consist of receivables associated with (a) our U.S. point-of-sale and direct-to-consumer financing and other credit products ~~currently being marketed~~platform within our Credit and Other Investments segment and (b) our Auto Finance segment’s operations. Our Credit and Other Investments segment loans, interest and fees receivable generally are unsecured, while our Auto Finance segment loans, interest and fees receivable generally are secured by the underlying automobiles in which we hold the vehicle title.

We purchased loans with outstanding principal of $182.9 million and $179.4 million for the years ended December 31, 2019 and 2018, respectively, through our pre-qualified network of independent automotive dealers and automotive finance companies.

We show both an allowance for uncollectible loans, interest and fees receivable and unearned fees (or “deferred revenue”) for our loans, interest and fees receivable (i.e., as opposed to those carried at fair value). Our loans, interest and fees receivable consist of smaller-balance, homogeneous loans, divided into two portfolio segments: Credit and Other Investments; and Auto Finance. ~~Each~~While each of these categories has unique features, they share many of the same credit risk characteristics and thus share a similar approach to the establishment of an allowance for loan losses. Each portfolio ~~segments~~segment is ~~further~~ divided into pools based on common characteristics such as contract or acquisition channel. For each pool, we determine the necessary allowance for uncollectible loans, interest and fees receivable by analyzing some or all of the following unique toattributes for each type of receivable pool: historical loss rates; current delinquency and roll-rate trends; vintage analyses based on the number of months an account has been in existence; the effects of changes in the economy on our customers; changes in underwriting criteria; and estimated recoveries. For our Auto Finance segment we may further reduce the expected charge-off, taking into consideration specific dealer level reserves which may allow us to offset our losses and, in the case of secured loans, the impact of collateral available to offset a potential loss. Conversely, for receivables in our Credit and Other Investments segment, which generally do not have a secured interest in collateral, we look to reserve for the gross expected exposure to charge-offs.

These reserves are considered in conjunction with (and potentially reduced by) any unearned fees and discounts that may be applicable for an outstanding loan receivable. A considerable amount of judgment is required to assess the ultimate amount of uncollectible loans, interest and fees receivable, and we continuously evaluate and update our methodologies to determine the most appropriate allowance necessary. We may individually evaluate a receivable or pool of receivables for impairment ~~(as indicated in the table below)~~ if circumstances indicate that the receivable or pool of receivables may be at higher risk for non-performance than other ~~receivables. This may occur~~receivables (e.g., if a particular retail or auto-finance partner has indications of non-performance (such as a bankruptcy) that could impact the underlying pool of receivables we purchased from the ~~partner.~~

partner).

Certain of our loans, interest and fees receivable also contain components of deferred revenue including ~~discounts~~merchant fees on the purchases of receivables for our point-of-sale receivables and annual fee billings for our direct-to-consumer credit card ~~offerings.~~receivables. Our point-of-sale and auto finance loans, interest and fees receivable include principal balances and associated fees and interest due from customers which are earned each period a loan is outstanding, net of the unearned portion of merchant fees and loan discounts. Additionally, many of our direct-to-consumer credit card ~~offerings~~receivables have an annual membership fee that is billed to the consumer on card activation and for each anniversary of that date thereafter. As of December 31, ~~2017~~2019 and December 31, ~~2016,~~2018, the weighted average remaining accretion period for the ~~$37.0~~$90.3 million and ~~$23.6~~$43.9 million of deferred revenue reflected in the consolidated balance sheets was 11 months.

Included within deferred revenue, are merchant fees and discounts on purchased loans of $48.1 million and $30.0 million as of December 31, 2019 and December 31, 2018, respectively.

A roll-forward (in millions) of our allowance for uncollectible loans, interest and fees receivable by class of receivable is as follows:

For the Year ended December 31, 2019	Credit Cards			Auto Finance			Other Unsecured Lending Products			Total
Allowance for uncollectible loans, interest and fees receivable:
Balance at beginning of period	$	(35.4	)	$	(1.3	)	$	(42.5	)	$	(79.2	)
Provision for loan losses		(161.5	)		(3.5	)		(83.4	)		(248.4	)
Charge offs		80.2			4.6			68.1			152.9
Recoveries		(4.6	)		(1.4	)		(5.6	)		(11.6	)
Balance at end of period	$	(121.3	)	$	(1.6	)	$	(63.4	)	$	(186.3	)

F-8

For the Year Ended December 31, 2017
Credit Cards
Auto Finance
Other Unsecured Lending Products
Total
Allowance for uncollectible loans and fees receivable:

Balance at beginning of period
$ (1.4 )
$ (2.1 )
$ (39.8 )
$ (43.3 )
Provision for loan losses
(19.2 )
(1.9 )
(56.5 )
(77.6 )
Charge offs
3.8

3.0

57.0

63.8
Recoveries
(1.4 )
(1.3 )
(3.2 )
(5.9 )
Balance at end of period
$ (18.2 )
$ (2.3 )
$ (42.5 )
$ (63.0 )

Table of Contents

As of December 31, 2019	Credit Cards			Auto Finance			Other Unsecured Lending Products			Total
Allowance for uncollectible loans, interest and fees receivable:
Balance at end of period individually evaluated for impairment	$	—		$	(0.4	)	$	(0.1	)	$	(0.5	)
Balance at end of period collectively evaluated for impairment	$	(121.3	)	$	(1.2	)	$	(63.3	)	$	(185.8	)
Loans, interest and fees receivable:
Loans, interest and fees receivable, gross	$	509.2		$	89.8		$	399.2		$	998.2
Loans, interest and fees receivable individually evaluated for impairment	$	—		$	2.1		$	0.1		$	2.2
Loans, interest and fees receivable collectively evaluated for impairment	$	509.2		$	87.7		$	399.1		$	996.0

For the Year ended December 31, 2018	Credit Cards			Auto Finance			Other Unsecured Lending Products			Total
Allowance for uncollectible loans, interest and fees receivable:
Balance at beginning of period	$	(18.2	)	$	(2.3	)	$	(42.5	)	$	(63.0	)
Provision for loan losses		(46.6	)		(0.3	)		(53.4	)		(100.3	)
Charge offs		29.9			2.2			58.2			90.3
Recoveries		(0.5	)		(0.9	)		(4.8	)		(6.2	)
Balance at end of period	$	(35.4	)	$	(1.3	)	$	(42.5	)	$	(79.2	)

As of December 31, 2018	Credit Cards			Auto Finance			Other Unsecured Lending Products			Total
Allowance for uncollectible loans, interest and fees receivable:
Balance at end of period individually evaluated for impairment	$	—		$	(0.2	)	$	(0.1	)	$	(0.3	)
Balance at end of period collectively evaluated for impairment	$	(35.4	)	$	(1.1	)	$	(42.4	)	$	(78.9	)
Loans, interest and fees receivable:
Loans, interest and fees receivable, gross	$	188.6		$	88.1		$	264.6		$	541.3
Loans, interest and fees receivable individually evaluated for impairment	$	—		$	0.4		$	0.1		$	0.5
Loans, interest and fees receivable collectively evaluated for impairment	$	188.6		$	87.7		$	264.5		$	540.8

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Table of Contents

As of December 31, 2017 Credit Cards Auto Finance Other Unsecured Lending Products Total
Allowance for uncollectible loans and fees receivable:
Balance at end of period individually evaluated for impairment $ —
$ (0.2 ) $ (0.2 ) $ (0.4 )
Balance at end of period collectively evaluated for impairment $ (18.2 ) $ (2.1 ) $ (42.3 ) $ (62.6 )
Loans and fees receivable:

Loans and fees receivable, gross $ 87.2
$ 77.8
$ 228.9
$ 393.9
Loans and fees receivable individually evaluated for impairment $ —
$ 0.4
$ 0.2
$ 0.6
Loans and fees receivable collectively evaluated for impairment $ 87.2
$ 77.4
$ 228.7
$ 393.3

For the Year Ended December 31, 2016
Credit Cards
Auto Finance
Other Unsecured Lending Products
Total
Allowance for uncollectible loans and fees receivable:

Balance at beginning of period
$ (1.2 )
$ (1.7 )
$ (18.6 )
$ (21.5 )
Provision for loan losses
0.7

(2.6 )
(51.8 )
(53.7 )
Charge offs
1.8

3.3

32.6

37.7
Recoveries
(2.7 )
(1.1 )
(2.0 )
(5.8 )
Balance at end of period
$ (1.4 )
$ (2.1 )
$ (39.8 )
$ (43.3 )

As of December 31, 2016 Credit Cards Auto Finance Other Unsecured Lending Products Total
Allowance for uncollectible loans and fees receivable:
Balance at end of period individually evaluated for impairment $ —
$ (0.3 ) $ (0.3 ) $ (0.6 )
Balance at end of period collectively evaluated for impairment $ (1.4 ) $ (1.8 ) $ (39.5 ) $ (42.7 )
Loans and fees receivable:

Loans and fees receivable, gross $ 11.0
$ 77.1
$ 202.6
$ 290.7
Loans and fees receivable individually evaluated for impairment $ —
$ 0.7
$ 0.3
$ 1.0
Loans and fees receivable collectively evaluated for impairment $ 11.0
$ 76.4
$ 202.3
$ 289.7

Delinquent loans, interest and fees receivable reflect the principal, fee and interest components of loans we did not collect on or prior to the contractual due date. Amounts we believe we will not ultimately collect are included as a component in our overall allowance for uncollectible loans, interest and fees receivable. For most products we service other than our Auto Finance receivables, ~~we discontinue charging~~ interest and fees ~~for most of our credit products~~are discontinued when loans, interest and fees receivable become contractually 90 or more days past due. We charge off our Credit and Other Investments and Auto Finance segment receivables when they become contractually more than 180 days past ~~due or 120 days past due for the direct-to-consumer personal loan product.~~due. For all of our products, we charge off receivables within 30 days of notification and confirmation of a customer’s bankruptcy or death. However, in some cases of death, we do not charge off receivables if there is a surviving, contractually liable individual or an estate large enough to pay the debt in full.

Recoveries on accounts previously charged off are credited to the allowance for uncollectible loans, interest and fees receivable and effectively offset our provision for losses on loans, interest and fees receivable recorded at net realizable value on our consolidated statements of operations. (All of the above discussion relates only to our loans, interest and fees receivable for which we use net realizable value, ~~i.e.,~~ as opposed to fair value accounting. For loans, interest and fees receivable recorded at fair value, recoveries offset losses upon ~~charge off~~impairment of the underlying loans, interest and fees receivable recorded at fair value, net of recoveries on our consolidated statements of operations.)

We consider loan delinquencies a key indicator of credit quality because this measure provides the best ongoing estimate of how a particular class of receivables is performing. An aging of our delinquent loans, interest and fees receivable, gross (in millions) by class of receivable as of December 31, ~~2017~~2019 and December 31, ~~2016~~2018 is as follows:

As of December 31, 2019	Credit Cards		Auto Finance		Other Unsecured Lending Products		Total
30-59 days past due	$	21.7	$	8.1	$	14.0	$	43.8
60-89 days past due		18.5		3.0		11.5		33.0
90 or more days past due		46.6		2.6		27.2		76.4
Delinquent loans, interest and fees receivable, gross		86.8		13.7		52.7		153.2
Current loans, interest and fees receivable, gross		422.4		76.1		346.5		845.0
Total loans, interest and fees receivable, gross	$	509.2	$	89.8	$	399.2	$	998.2
Balance of loans greater than 90-days delinquent still accruing interest and fees	$	—	$	1.9	$	—	$	1.9

As of December 31, 2018	Credit Cards		Auto Finance		Other Unsecured Lending Products		Total
30-59 days past due	$	7.1	$	7.9	$	9.7	$	24.7
60-89 days past due		5.3		2.8		7.6		15.7
90 or more days past due		12.3		2.2		18.5		33.0
Delinquent loans, interest and fees receivable, gross		24.7		12.9		35.8		73.4
Current loans, interest and fees receivable, gross		163.9		75.2		228.8		467.9
Total loans, interest and fees receivable, gross	$	188.6	$	88.1	$	264.6	$	541.3
Balance of loans greater than 90-days delinquent still accruing interest and fees	$	—	$	1.5	$	—	$	1.5

Balance at December 31, 2017 Credit Cards Auto Finance Other Unsecured Lending Products Total
30-59 days past due $ 3.2
$ 6.4
$ 9.0
$ 18.6
60-89 days past due 3.3
2.1
7.1
12.5
90 or more days past due 4.9
1.9
15.7
22.5
Delinquent loans and fees receivable, gross 11.4
10.4
31.8
53.6
Current loans and fees receivable, gross 75.8
67.4
197.1
340.3
Total loans and fees receivable, gross $ 87.2
$ 77.8
$ 228.9
$ 393.9
Balance of loans 90 or more days past due and still accruing interest and fees $ —
$ 1.6
$ —
$ 1.6

Balance at December 31, 2016 Credit Cards Auto Finance Other Unsecured Lending Products Total
30-59 days past due $ 0.2
$ 7.0
$ 8.2
$ 15.4
60-89 days past due 0.2
2.4
6.7
9.3
90 or more days past due 0.4
1.9
11.4
13.7
Delinquent loans and fees receivable, gross 0.8
11.3
26.3
38.4
Current loans and fees receivable, gross 10.2
65.8
176.3
252.3
Total loans and fees receivable, gross $ 11.0
$ 77.1
$ 202.6
$ 290.7
Balance of loans 90 or more days past due and still accruing interest and fees $ —
$ 1.5
$ —
$ 1.5

Troubled Debt Restructurings.As part of ongoing collection efforts, once an account in our Credit and Other Investments segment is 90 days or more past due, the account is placed on a non-accrual status. Placement on a non-accrual status results in the ~~elimination~~use of programs under which the ~~annual percentage rate (“APR”) charged to an account and~~contractual interest associated with a ~~cessation~~receivable may be reduced or eliminated, or a certain amount of ~~fee billing.~~accrued fees is waived, provided a minimum number or amount of payments have been made. Following this adjustment, if a customer demonstrates a willingness and ability to resume making monthly payments and meets certain additional criteria, we will re-age the customer’s account. When we re-age an account, we adjust the status of the account to bring a delinquent account current, but generally do not make any further modifications to the payment terms or amount owed. Once an account is placed on a non-accrual status, it is closed for further purchases. Accounts that are placed on a non-accrual status and thereafter make at least one payment qualify as troubled debt restructurings (“TDRs”).

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Table of Contents

The following table details by class of receivable, the number and amount of ~~TDRs,~~modified loans, including TDRs that have been re-aged, as of December 31, ~~2017~~2019 and December 31, ~~2016:~~2018:

	As of
	December 31, 2019				December 31, 2018
	Point-of-sale		Direct-to-consumer		Point-of-sale		Direct-to-consumer
Number of TDRs		10,682		14,553		6,095		3,584
Number of TDRs that have been re-aged		2,788		2,854		2,759		1,111
Amount of TDRs on non-accrual status (in thousands)	$	14,468	$	13,037	$	4,885	$	1,942
Amount of TDRs on non-accrual status above that have been re-aged (in thousands)	$	5,118	$	3,104	$	3,782	$	955
Carrying value of TDRs (in thousands)	$	8,864	$	7,312	$	3,333	$	1,363
TDRs - Performing (carrying value, in thousands)*	$	6,754	$	6,106	$	2,525	$	1,191
TDRs - Nonperforming (carrying value, in thousands)*	$	2,110	$	1,206	$	808	$	172

As of December 31,
2017 2016
Point-of-sale Direct-to-consumer Point-of-sale Direct-to-consumer
Number of accounts on non-accrual status 11,432
6,681
7,350 1,449
Number of accounts on non-accrual status above that have been re-aged 915
80
560 9
Amount of receivables on non-accrual status (in thousands) $ 17,169
$ 7,067
$10,346 $4,728
Amount of receivables on non-accrual status above that have been re-aged (in thousands) $ 1,570
$ 86
$865 $10
Carrying value of receivables on non-accrual status (in thousands) $ 4,247
$ 1,173
$2,432 $474
TDRs - Performing (carrying value, in thousands)* $ 2,368
$ 508
$1,279 $279
TDRs - Nonperforming (carrying value, in thousands)* $ 1,879
$ 666
$1,153 $195

*“TDRs - Performing” include accounts that are current on all amounts owed, while “TDRs - Nonperforming” include all accounts with past due amounts owed.

Given that the above TDRs have a high reserve rate prior to modification as TDRs, we do not separately reserve or impair these receivables outside of our general reserve process.

The Company modified 31,409 and 21,997 accounts in the amount of $43.3 million and $33.2 million during the twelve month periods ended December 31, 2019 and December 31, 2018, respectively, that qualified as TDRs. The following table details by class of receivable, the number of accounts and ~~carrying value~~balance of loans that completed a modification (including those that were classified as TDRs) within the prior twelve months and subsequently ~~charged off.~~defaulted.

	Twelve Months Ended
	December 31, 2019				December 31, 2018
	Point-of-sale		Direct-to-consumer		Point-of-sale		Direct-to-consumer
Number of accounts		2,835		3,339		6,903		5,415
Loan balance at time of charge off (in thousands)	$	4,397	$	3,545	$	9,634	$	4,963

2017 2016
Point-of-Sale Direct-to-Consumer Point-of-Sale Direct-to-Consumer
Number of accounts 1,720
870
1,645 381
Loan balance at time of charge off (in thousands) $ 2,675
$ 2,466
$1,681 $1,149

Property at Cost, Net of Depreciation

We capitalize costs related to internal development and implementation of software used in our operating activities in accordance with applicable accounting literature. These capitalized costs consist almost exclusively of fees paid to third-party consultants to develop code and install and test software specific to our needs and to customize purchased software to maximize its benefit to us.

We record our property at cost less accumulated depreciation or amortization. We compute depreciation expense using the straight-line method over the estimated useful lives of our assets, which are approximately 5 years for furniture, fixtures and equipment, and 3 years for computers and software. We amortize leasehold improvements over the shorter of their estimated useful lives or the terms of their respective underlying leases.

We periodically review our property to determine if it is impaired. We incurred no impairment costs in ~~2017~~2019 and ~~$0.6 million of such~~no impairment costs in ~~2016.~~

2018.

Investment in Equity-Method Investee

We account for an investment using the equity method of accounting if we have the ability to exercise significant influence, but not control, over the investee. Significant influence is generally deemed to exist based on ownership interest, although other factors, such as representation on an investee’s board of managers, specific voting and veto rights held by each investor and the effects of commercial arrangements, are considered in determining whether equity method accounting is appropriate. We record our interests in the income of our equity-method investee within the equity in income of equity-method investee category on our consolidated statements of operations.

We use the equity method for our 66.7% investment in a limited liability company formed in 2004 to acquire a portfolio of credit card receivables. We account for this investment using the equity method of accounting due to specific voting and veto rights held by each investor, which do not allow us to control this investee.

We evaluate our investments in the equity-method investee for impairment each quarter by comparing the carrying amount of the investment to its fair value. Because no active market exists for the investee’s limited liability company membership ~~interest,~~interests, we evaluate our investment for impairment based on our evaluation of the fair value of the equity-method investee’s net assets relative to its carrying value. If we ever were to determine that the carrying value of our investment in the equity-method investee was greater than its fair value, we would write the investment down to its fair value.

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Table of Contents

Prepaid Expenses and Other Assets

Prepaid expenses and other assets include amounts paid to third parties for marketing and other services as well as amounts owed to us by third parties. Prepaid amounts are expensed as the underlying related services are performed. Also included are (1) commissions paid associated with our various office leases which we amortize into expense over the lease terms, (2) ~~amounts due from a third party in respect of a servicing agreement totaling $30.4 million as of December 31, 2017, (3)~~ ongoing deferred costs associated with service contracts and ~~(4)~~(3) investments in consumer finance technology platforms carried at the lower of cost or market valuation. ~~In the fourth quarter of 2017, we incurred a $2.1 million write down of the carrying value associated with one of these investments.~~

Accounts Payable and Accrued Expenses

Accounts payable and accrued expenses reflect both the billed and unbilled amounts owed at the end of a period for services rendered. Commencing in July 2019, accounts payable and accrued expenses includes payments owed under a deferred payment program started with an unrelated third-party for a portion of our marketing expenditures. As a result of this agreement, we were able to extend the payment terms associated with our growing marketing spend between 10-37 months. Also included within accounts payable and accrued expenses are amounts which may be ~~owed~~payable in respect of one of our portfolios.

Revenue Recognition

and Revenue from Contracts with Customers

Consumer Loans, Including Past Due Fees

Consumer loans, including past due fees reflect interest income, including finance charges, and late fees on loans in accordance with the terms of the related customer agreements. Premiums, discounts and ~~discounts~~merchant fees paid or received associated with aan installment or auto loan are generally deferred and amortized over the average life of the related loans using the effective interest method. Finance

charges and fees, net of amounts that we consider uncollectible, are included in loans, interest and fees receivable and revenue when the fees are ~~earned.~~

earned based upon the contractual terms of the loans.

Fees and Related Income on Earning Assets

Fees and related income on earning assets primarily include: ~~(1)~~(1) fees associated with ~~our~~the credit products, including the receivables underlying our U.S. point-of-sale finance and direct-to-consumer ~~activities,~~platform, and our ~~historical~~legacy credit card receivables; ~~(2)~~(2) changes in the fair value of loans, interest and fees receivable recorded at fair value; ~~(3)~~(3) changes in fair value of notes payable associated with structured financings recorded at fair value; ~~(4) revenues associated with rent payments on rental merchandise;~~ and ~~(5)~~(4) gains or losses associated with our investments in securities.

We assess fees on credit card accounts underlying our credit card receivables according to the terms of the related cardholder agreements and, except for annual membership fees, we recognize these fees as income when they are charged to the customers’ accounts. We accrete annual membership fees associated with our credit card receivables into income on a straight-line basis over the cardholder privilege ~~period.~~period which is generally 12 months. Similarly, fees on our other credit products are recognized when earned, which coincides with the time they are charged to the customer’s account. Fees and related income on earning assets, net of amounts that we consider uncollectible, are included in loans, interest and fees receivable and revenue when the fees are ~~earned.~~

~~In periods where applicable, we accrue periodic billed rental amounts (net of allowances for uncollectible billings) into revenues over~~earned based upon the rental period to which the billed amounts relate, and we defer recognition in revenues of any advanced customer rental payments until the rental period in which they are properly recognizable under thecontractual terms of the ~~contract.~~loans.

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The components (in thousands) of our fees and related income on earning assets are as follows:

	Year Ended December 31,
	2019			2018
Fees on credit products	$	68,639		$	25,694
Changes in fair value of loans, interest and fees receivable recorded at fair value		1,251			606
Changes in fair value of notes payable associated with structured financings recorded at fair value		1,731			3,589
Other		(474	)		103
Total fees and related income on earning assets	$	71,147		$	29,992

Year ended December 31,
2017 2016
Fees on credit products $ 10,427
$ 3,526
Changes in fair value of loans and fees receivable recorded at fair value 3,456
1,587
Changes in fair value of notes payable associated with structured financings recorded at fair value 2,315
3,773
Rental revenue 148
8,235
Other (2,057 ) 195
Total fees and related income on earning assets $ 14,289
$ 17,316

The above changes in the fair value of loans, interest and fees receivable recorded at fair value category exclude the impact of current period charge offs associated with these receivables which are separately stated in Net ~~recovery~~losses upon impairment of ~~charge off of~~ loans, interest and fees receivable recorded at fair value on our consolidated statements of operations. See Note 6, “Fair Values of Assets and Liabilities,” for further discussion of these receivables and their effects on our consolidated statements of operations.

Other income

Other income includes revenues associated with ancillary product offerings and interchange revenues. We recognize these fees as income in the period earned. Included in Other income for 2019 is $105.9 million associated with reductions in accruals related to one of our portfolios. The accrual was based upon our estimate of the amount that may be claimed by customers and was based upon several factors including customer claims volume, average claim amount and a determination of the amount, if any, which may be offered to resolve such claims. The assumptions used in the accrual estimate were subjective, mainly due to uncertainty associated with future claims volumes and the resolution costs, if any, per claim. As of December 31, 2019, we had no reserves associated with this matter. For 2018, Other income also includes the receipt of £34 million (approximately $42.9 million) in settlement of litigation, resulting in income recognition of approximately $36.2 million after adjusting for amounts previously recorded.

Revenue from Contracts with Customers

In the first quarter of 2018, we adopted Accounting Standards Update (“ASU”) No.2014-09, “Revenue from Contracts with Customers” under the modified retrospective transition method. There was no material change in the timing of revenue recognition upon adoption. The majority of our revenue is earned from financial instruments and is not included within the scope of this standard. We have determined that revenue from contracts with customers would primarily consist of interchange revenues in our Credit and Other Investments segment and servicing revenue and other customer-related fees in both our Credit and Other Investments segment and our Auto Finance segment. Servicing revenue is generated by meeting contractual performance obligations related to the collection of amounts due on receivables, and is settled with the customer net of our fee. Revenue from these contracts with customers is included as a component of Other income on our consolidated statements of operations. Service charges and other customer related fees are earned from customers based on the occurrence of specific services that do not result in an ongoing obligation beyond what has already been rendered. Components (in thousands) of our revenue from contracts with customers is as follows:

	Credit and
For the Year ended December 31, 2019	Other Investments		Auto Finance		Total
Interchange revenues, net (1)	$	8,495	$	—	$	8,495
Servicing income		857		929		1,786
Service charges and other customer related fees		3,407		66		3,473
Total revenue from contracts with customers	$	12,759	$	995	$	13,754

(1) Interchange revenue is presented net of customer reward expense.

	Credit and
For the Year ended December 31, 2018	Other Investments		Auto Finance		Total
Interchange revenues, net (1)	$	2,881	$	—	$	2,881
Servicing income		947		1,022		1,969
Service charges and other customer related fees		637		69		706
Total revenue from contracts with customers	$	4,465	$	1,091	$	5,556

(1) Interchange revenue is presented net of customer reward expense.

Card and Loan Servicing Expenses

Card and loan servicing costs primarily include collections and customer service expenses. Within this category of expenses are personnel, service bureau, cardholder correspondence and other direct costs associated with our collections and customer service efforts. Card and loan servicing costs also include outsourced collections and customer service expenses. We expense card and loan servicing costs as we incur them, with the exception of prepaid costs, which we expense over respective service periods.

Marketing and Solicitation Expenses

We expense product solicitation costs, including printing, credit bureaus, list processing, telemarketing, postage, and ~~Internet~~internet marketing fees, as we incur these costs or expend resources.

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Recent Accounting Pronouncements

In June 2016, the FASB issued ~~Accounting Standards Update (“ASU”)~~ASU 2016-13, Measurement of Credit Losses on Financial Instruments. The guidance requires an assessment of credit losses based on expected rather than incurred losses

~~(known~~ (known as the current expected credit loss model). This generally will result in the recognition of allowances for losses earlier than under current accounting guidance for trade and other receivables, held to maturity debt securities and other instruments. The FASB has added several technical amendments (ASU 2018-19, 2019-04, 2019-10 and 2019-11) to clarify technical aspects of the guidance and applicability to specific financial instruments or transactions. In May 2019 the FASB issued ASU 2019-05 which allows entities to measure assets in the scope of ASC 326-20, except held to maturity securities, using the fair value option when they adopt the new credit impairment standard. The election can be made on an instrument by instrument basis. The standard will be adopted on a prospective basis with a cumulative-effect adjustment to retained earnings as of the beginning of the first reporting period in which the guidance is effective. ASU 2016-13 is(and ASU 2019-05) was initially effective for annual and interim periods beginning after December 15, 2019, with early adoption permitted. The FASB recently delayed the effective date of this standard until annual and interim periods beginning after December 15, 2022 for non-accelerated and smaller reporting company filers, with early adoption permitted for smaller reporting companies (among others). We are currently in the process of reviewing accounting interpretations, including the recently added fair value option, expected data requirements and necessary changes to our loss estimation methods, processes and systems. This standard is expected to result in an increase to our allowance for loan losses (unless the fair value option is elected) given the change to expected losses for the estimated life of the financial asset. If the fair value option is elected for some or all of our eligible receivables, we would expect an increase in the recorded value of the assets but more potential volatility as these receivables are remeasured each period. The extent of the ~~increase~~financial statement impact will depend on the asset quality of the portfolio, and economic conditions and forecasts at adoption.

In March 2016, the FASB issued ASU 2016-07, Simplifying the Transition to the Equity Method of Accounting. The ASU eliminates the requirement that when an investment qualifies for use of the equity method as a result of an increase in the level of ownership interest or degree of influence, an investor must adjust the investment, results of operations, and retained earnings retroactively, as if the equity method had been in effect during all previous periods that the investment had been held. The ASU requires that the cost of acquiring the additional interest in the investee should be combined with the current basis of the investor’s previously held interest and the equity method of accounting should be adopted as of the date the investment becomes qualified for equity method accounting. No retroactive adjustment of the investment is required. The ASU also requires that an entity that has an available-for-sale equity security that becomes qualified for the equity method of accounting recognize through earnings, the unrealized holding gain or loss in accumulated other comprehensive income at the date the investment becomes qualified for use of the equity method. The ASU was effective January 1, 2017. The impact of adoption of this authoritative guidance did not result in a material impact on our consolidated financial statements.

In February 2016, the FASB issued ASU No. 2016-02, Leases, along with subsequent guidance, which requires lessees to recognize assets and liabilities for most leases ~~changing~~and changes certain aspects of current lessor accounting, among other things. We adopted these standards using a modified retrospective transition approach for leases existing at, or entered into after, January 1, 2019 and did not restate the comparative periods presented in the Consolidated Financial Statements upon adoption.

ASU 2016-02 ~~is effective~~provides a number of optional practical expedients and policy elections in transition. We elected the ‘package of practical expedients’ under which we did not reassess prior conclusions about lease identification, lease classification and initial direct costs. We did not elect the use-of-hindsight or the practical expedient pertaining to land easements, the latter not being applicable to us. We also elected the short-term lease recognition exemption for ~~annual~~all leases that qualify, meaning we do not recognize right-of-use assets or lease liabilities for these short term leases.

Upon adoption, we recognized additional lease liabilities of $30.2 million and ~~interim periods beginning after December 15, 2018,~~a corresponding right-of-use asset of $18.6 million with ~~early adoption permitted.~~a $0.6 million cumulative effect on our opening retained deficit. The ~~adoption~~impact of ~~ASU 2016-02 will~~our status as a lessor in the sublease arrangements we maintain did not result in ~~the Company recognizing~~ a right-of-use asset and lease liability on the consolidated balance sheet based on the present value of remaining operating lease payments. Net future minimum lease payments totaled $12.2 million as of December 31, 2017, as disclosed inmaterial change upon adoption. See Note 8, ~~“ Leases”. We do not expect the adoption of ASU 2016-02 to have a material impact on our consolidated financial statements due to the limited lease activity we are involved in.~~

In May 2014, the FASB issued ASU No. 2014-09, “Revenue from Contracts with Customers.” ASU 2014-09 establishes a principles-based model under which revenue from a contract is allocated to the distinct performance obligations within the contract and recognized in income as each performance obligation is satisfied. Additional disclosure about the nature, amount, timing and uncertainty of revenue and cash flows arising from customer contracts, including significant judgments and changes in judgments and assets recognized from costs incurred to obtain or fulfill a contract is also required. In August 2015, the FASB delayed the effective date by one year and the guidance will now be effective"Leases" for annual and interim periods beginning January 1, 2018 and early adoption is permitted. Most revenue associated with financial instruments, including interest income, loan origination fees and credit card fees, is outside the scope of the guidance. We adopted this standard in the first quarter of 2018 using the modified retrospective method of adoption. Our adoption of this standard did not have a material impact on our consolidated financial statements.

additional disclosure.

Subsequent Events

We evaluate subsequent events that occur after our consolidated balance sheet date but before our consolidated financial statements are issued. There are two types of subsequent events: ~~(1)~~(1) recognized, or those that provide additional evidence with respect to conditions that existed at the date of the balance sheet, including the estimates inherent in the process of preparing financial statements; and ~~(2)~~(2) nonrecognized, or those that provide evidence with respect to conditions that did not exist at the date of the balance sheet but arose subsequent to that date. We have evaluated subsequent events occurring after December 31, ~~2017,~~ 2019, and based on our evaluation we did not identify any recognized or nonrecognized subsequent events that would have required further adjustments to our consolidated financial ~~statements.~~statements other than the development described below.


3.	~~Segment Reporting~~

3.	Segment Reporting

We operate primarily within one industry consisting of two reportable segments by which we manage our business. Our two reportable segments are: Credit and Other Investments, and Auto Finance.

As of both December 31, ~~2017~~2019and December 31, ~~2016~~2018, we did not have a material amount of long-lived assets located outside of the U.S., and only a negligible portion of our revenues for the ~~year~~years ended December 31, ~~2017~~ 2019and ~~2016~~2018 were generated outside of the U.S.

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We measure the profitability of our reportable segments based on their income after allocation of specific costs and corporate overhead; however, our segment results do not reflect any charges for internal capital allocations among our segments. Overhead costs are allocated based on headcounts and other applicable measures to better align costs with the associated revenues.

Summary operating segment information (in thousands) is as follows:


Year ended December 31, 2017	Credit and Other Investments			Auto Finance			Total
Year ended December 31, 2019										Credit and Other Investments			Auto Finance			Total
Interest income:
Consumer loans, including past due fees	$	86,395		$	28,093		$	114,488		$	229,388		$	31,444		$	260,832
Other	219			—			219				386			—			386
Total interest income	86,614			28,093			114,707				229,774			31,444			261,218
Interest expense	(26,702		)	(998		)	(27,700		)		(49,065	)		(1,665	)		(50,730	)
Net interest income before fees and related income on earning assets and provision for losses on loans and fees receivable	$	59,912		$	27,095		$	87,007
Net interest income before fees and related income on earning assets and provision for losses on loans, interest and fees receivable										$	180,709		$	29,779		$	210,488
Fees and related income on earning assets	$	14,170		$	119		$	14,289		$	70,984		$	163		$	71,147
Servicing income	$	3,010		$	844		$	3,854		$	857		$	929		$	1,786
Depreciation of rental merchandise	$	(27	)	$	—		$	(27	)
Gain on repurchase of convertible senior notes										$	5,127		$	—		$	5,127
Equity in income of equity-method investee	$	1,158		$	—		$	1,158		$	1,001		$	—		$	1,001
(Loss) income before income taxes	$	(54,387	)	$	7,137		$	(47,250	)
Income tax benefit (expense)	$	9,417		$	(3,039	)	$	6,378
Income before income taxes										$	25,005		$	6,758		$	31,763
Income tax expense										$	(3,830	)	$	(1,723	)	$	(5,553	)
Total assets	$	359,563		$	66,050		$	425,613		$	856,354		$	79,912		$	936,266


Year ended December 31, 2016	Credit and Other Investments			Auto Finance			Total
Year ended December 31, 2018										Credit and Other Investments			Auto Finance			Total
Interest income:
Consumer loans, including past due fees	$	59,614		$	28,775		$	88,389		$	131,096		$	29,872		$	160,968
Other	233			—			233				200			—			200
Total interest income	59,847			28,775			88,622				131,296			29,872			161,168
Interest expense	(19,011		)	(1,196		)	(20,207		)		(35,564	)		(1,332	)		(36,896	)
Net interest income before fees and related income on earning assets and provision for losses on loans and fees receivable	$	40,836		$	27,579		$	68,415
Net interest income before fees and related income on earning assets and provision for losses on loans, interest and fees receivable										$	95,732		$	28,540		$	124,272
Fees and related income on earning assets	$	17,214		$	102		$	17,316		$	29,912		$	80		$	29,992
Servicing income	$	3,115		$	972		$	4,087		$	947		$	1,022		$	1,969
Gain on repurchase of convertible senior notes	$	1,151		$	—		$	1,151
Depreciation of rental merchandise	$	(5,273	)	$	—		$	(5,273	)
Equity in income of equity-method investee	$	2,150		$	—		$	2,150		$	581		$	—		$	581
(Loss) income before income taxes	$	(18,915	)	$	6,559		$	(12,356	)	$	(6,767	)	$	10,249		$	3,482
Income tax benefit (expense)	$	8,390		$	(2,375	)	$	6,015		$	6,345		$	(2,215	)	$	4,130
Total assets	$	293,576		$	68,971		$	362,547		$	507,232		$	75,376		$	582,608

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4.
4.	Shareholders’ Equity and Preferred Stock

On November 26, 2014, we and certain of our subsidiaries entered into a Loan and Security Agreement with Dove Ventures, LLC, a Nevada limited liability company (“Dove”). The agreement provided for a senior secured term loan facility in an amount of up to $40.0 million at any time outstanding. On December 27, 2019, the Company issued 400,000 shares (10,000,000 shares authorized, 400,000 shares outstanding) of its Series A Preferred Stock with an aggregate initial liquidation preference of $40.0 million, in exchange for full satisfaction of the $40.0 million that the Company owed Dove under the Loan and Security Agreement. Dividends on the preferred stock are 6% per annum (cumulative, non-compounding) and are payable as declared, and in preference to any common stock dividends, in cash. The Series A Preferred Stock is perpetual and has no maturity date. The Company may, at its option, redeem the shares of Series A Preferred Stock on or after January 1, 2025 at a redemption price equal to $100 per share, plus any accumulated and unpaid dividends. At the request of a majority of the holders of the Series A Preferred Stock, the Company shall offer to redeem all of the Series A Preferred Stock at a redemption price equal to $100 per share, plus any accumulated and unpaid dividends, at the option of the holders thereof, on or after January 1, 2024. Upon the election by the holders of a majority of the Series A Preferred Stock, each share of the Series A Preferred Stock is convertible into the number of shares of the Company’s common stock as is determined by dividing (i) the sum of (a) $100 and (b) any accumulated and unpaid dividends on such share by (ii) an initial conversion price equal to $10 per share, subject to certain adjustment in certain circumstances to prevent dilution. Given the redemption rights contained within the Series A Preferred Stock, we account for the outstanding preferred stock as temporary equity in the consolidated balance sheets.

Dove is a limited liability company owned by three trusts. David G. Hanna is the sole shareholder and the President of the corporation that serves as the sole trustee of one of the trusts, and David G. Hanna and members of his immediate family are the beneficiaries of this trust. Frank J. Hanna, III is the sole shareholder and the President of the corporation that serves as the sole trustee of the other two trusts, and Frank J. Hanna, III and members of his immediate family are the beneficiaries of these other two trusts.

During the years ended December 31, ~~2017~~2019 and ~~2016,~~2018, we repurchased and contemporaneously retired ~~158,202~~357,461 and ~~311,022~~281,787 shares of our common stock at an aggregate cost of ~~$389,000~~$2,517,000 and ~~$949,000,~~$723,000, respectively, pursuant to both open market and private purchases and the return of stock by holders of equity incentive awards to pay tax withholding obligations.

We had 1,459,233 loaned shares outstanding at December 31, ~~2017~~2019and December 31, ~~2016,~~2018, which were originally lent in connection with our November 2005 issuance of convertible senior notes. We retire lent shares as they are returned to us.

On November 14, 2019, a wholly-owned subsidiary issued 50.5 million Class B preferred units at a purchase price of $1.00 per unit to an unrelated third party. The units carry a 16% preferred return to be paid quarterly, with up to 6 percentage points of the preferred return to be paid through the issuance of additional units or cash, at our election. The units have both call and put rights and are also subject to various covenants including a minimum book value, which if not satisfied, could allow for the securities to be put back to the subsidiary. Subject to satisfying certain closing conditions, the subsidiary has the right to issue up to 50.5 million additional units on the same terms. The proceeds from the transaction will be used for general corporate purposes. We have included the issuance of these Class B preferred units as temporary noncontrolling interest on the consolidated balance sheets.

5.
5.	Investment in Equity-Method Investee

Our equity-method investment outstanding at December 31, ~~2017~~ 2019consists of our 66.7% interest in a joint venture formed to purchase a credit card receivable portfolio.

In the following tables, we summarize (in thousands) balance sheet and results of operations data for our equity-method investee:

	As of
	December 31, 2019		December 31, 2018
Loans, interest and fees receivables, at fair value	$	2,757	$	3,546
Total assets	$	2,922	$	3,732
Total liabilities	$	13	$	18
Members’ capital	$	2,909	$	3,714

	Year ended December 31,
	2019		2018
Net interest income (loss), fees and related income on earning assets	$	1,505	$	875
Net income	$	1,318	$	613
Net income attributable to investee	$	1,001	$	581

As of
December 31, 2017 December 31, 2016
Loans and fees receivable, at fair value $ 6,123
$ 9,650
Total assets $ 6,392
$ 10,291
Total liabilities $ 26
$ 204
Members’ capital $ 6,366
$ 10,087

Year ended December 31,
2017 2016
Net interest income, fees and related income on earning assets $ 1,742
$ 3,249
Net income $ 1,370
$ 2,714
Net income attributable to our equity investment in investee $ 1,158
$ 2,150

6.
6.	Fair Values of Assets and Liabilities

We elected the fair value option with respect to our investments in equity securities, included in other assets, as well as our credit card loans, interest and fees receivable portfolios, the retained interests in which we historically recorded at fair value under securitization structures that were off balance sheet prior to accounting rules changes requiring their consolidation into our financial statements. The legal structure qualifies as a VIE but is consolidated as the Company is the primary beneficiary. With respect to our

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equity securities, we decided to carry these assets at fair value due to our intent to invest and redeem these investments with expected frequency. For our credit card loans, interest and fees receivable portfolios underlying our formerly off-balance-sheet securitization structures, we elected the fair value option because, at the time of election, in contrast to substantially all of our other assets, we had significant experiences in determining the fair value of these assets in connection with our historical fair value accounting for our retained interests in their associated securitization structures. Because we elected to account for the credit card receivables underlying our formerly off-balance-sheet securitization structures at fair value, accounting rules require that we account for the notes payable issued by such securitization structures at fair value as well. For our other credit card receivables that have never been owned by our formerly off-balance-sheet securitization structures, we have not elected the fair value option, and we record such receivables at net realizable value within loans, interest and fees receivable, net on our consolidated balance sheets.

As of January 1, 2020, we have elected the fair value option to account for certain additional loan receivables associated with our point-of-sale and direct-to-consumer platform that were originated on or after January 1, 2020.

For all of our other debt other than the notes payable underlying our formerly off-balance sheet credit card securitization structures, we have not elected the fair value option. Nevertheless, pursuant to applicable requirements, we include disclosures of the fair value of this other debt to the extent practicable within the disclosures below. Additionally, we have other liabilities, associated with consolidated legacy credit card securitization trusts, that we are required to carry at fair value in our consolidated financial statements, and they also are addressed within the disclosures below.

Where applicable as noted above, we account for our financial assets and liabilities at fair value based upon a three-tiered valuation system. In general, fair values determined by Level 1 inputs use quoted prices (unadjusted) in active markets for identical assets or liabilities that we have the ability to access. Fair values determined by Level 2 inputs use inputs other than quoted prices included in Level 1 that are observable for the asset or liability, either directly or indirectly. Level 2 inputs include quoted prices for similar assets and liabilities in active markets, and inputs other than quoted prices that are observable for the asset or liability, such as interest rates and yield curves that are observable at commonly quoted intervals. Level 3 inputs are unobservable inputs for the asset or liability, and include situations where there is little, if any, market activity for the asset

or liability. Where inputs used to measure fair value may fall into different levels of the fair value hierarchy, the level in the fair value hierarchy within which the fair value measurement in its entirety has been determined is based on the lowest level input that is significant to the fair value measurement in its entirety.

Valuations and Techniques for Assets

Our assessment of the significance of a particular input to the fair value measurement in its entirety requires judgment and considers factors specific to the asset or liability. The table below summarizes (in thousands) by fair value hierarchy the December 31, ~~2017~~2019 and December 31, ~~2016~~2018 fair values and carrying amounts of ~~(1)~~(1) our assets that are required to be carried at fair value in our consolidated financial statements and ~~(2)~~(2) our assets not carried at fair value, but for which fair value disclosures are required:

Assets – As of December 31, 2019 (1)	Quoted Prices in Active Markets for Identical Assets (Level 1)		Significant Other Observable Inputs (Level 2)		Significant Unobservable Inputs (Level 3)		Carrying Amount of Assets
Loans, interest and fees receivable, net for which it is practicable to estimate fair value	$	—	$	—	$	781,208	$	721,573
Loans, interest and fees receivable, at fair value	$	—	$	—	$	4,386	$	4,386

Assets – As of December 31, 2018 (1)	Quoted Prices in Active Markets for Identical Assets (Level 1)		Significant Other Observable Inputs (Level 2)		Significant Unobservable Inputs (Level 3)		Carrying Amount of Assets
Loans, interest and fees receivable, net for which it is practicable to estimate fair value	$	—	$	—	$	470,496	$	418,236
Loans, interest and fees receivable, at fair value	$	—	$	—	$	6,306	$	6,306

Assets – As of December 31, 2017 (1) Quoted Prices in Active
Markets for Identical Assets (Level 1) Significant Other
Observable Inputs (Level 2) Significant
Unobservable Inputs (Level 3) Carrying Amount of Assets
Loans and fees receivable, net for which it is practicable to estimate fair value $ —
$ —
$ 324,945
$ 293,972
Loans and fees receivable, at fair value $ —
$ —
$ 11,109
$ 11,109

Assets – As of December 31, 2016 (1) Quoted Prices in Active
Markets for Identical Assets (Level 1) Significant Other
Observable Inputs (Level 2) Significant
Unobservable Inputs (Level 3) Carrying Amount of Assets
Loans and fees receivable, net for which it is practicable to estimate fair value $ —
$ —
$ 248,171
$ 223,783
Loans and fees receivable, at fair value $ —
$ —
$ 15,648
$ 15,648

��
~~(1)~~ (1)	For cash, deposits and ~~other short-term~~ investments in equity securities, the carrying amount is a reasonable estimate of fair value.

For those asset classes above that are required to be carried at fair value in our consolidated financial statements, gains and losses associated with fair value changes are detailed on our fees and related income on earning assets table within Note 2, “Significant Accounting Policies and Consolidated Financial Statement Components.” For our loans, interest and fees receivable included in the above tables, we assess the fair value of these assets based on our estimate of future cash flows net of servicing costs, and to the extent that such cash flow estimates change from period to period, any such changes are considered to be attributable to changes in instrument-specific credit risk.

For Level 3 assets carried at fair value measured on a recurring basis using significant unobservable inputs, the following table presents (in thousands) a reconciliation of the beginning and ending balances for the ~~year~~years ended December 31, ~~2017~~2019 and ~~2016:~~2018:

	Loans, Interest and Fees Receivables, at Fair Value
	2019			2018
Balance at January 1,	$	6,306		$	11,109
Total gains—realized/unrealized:
Net revaluations of loans, interest and fees receivable, at fair value		1,251			606
Settlements		(3,171	)		(5,395	)
Impact of foreign currency translation		—			(14	)
Balance at December 31,	$	4,386		$	6,306

Loans and Fees Receivable, at
Fair Value
2017 2016
Balance at January 1, $ 15,648
$ 26,706
Total gains—realized/unrealized:

Net revaluations of loans and fees receivable, at fair value 3,456
1,587
Settlements (8,049 ) (12,335 )
Impact of foreign currency translation 54
(310 )
Balance at December 31, $ 11,109
$ 15,648

The unrealized gains and losses for assets within the Level 3 category presented in the tables above include changes in fair value that are attributable to both observable and unobservable inputs. Impacts related to foreign currency translation are included as a component of other operating expense on the consolidated statements of ~~operations.~~operations when recognized.

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Net Revaluation of Loans, Interest and Fees Receivable. We record the net revaluation of loans, interest and fees receivable (including those pledged as collateral) in the fees and related income on earning assets category in our consolidated statements of operations, specifically as changes in fair value of loans, interest and fees receivable recorded at fair value. The net revaluation of loans, interest and fees receivable is based on the present value of future cash flows using a valuation model of expected cash flows and the estimated cost to service and collect those cash flows. We estimate the present value of these future cash flows using a valuation model consisting of internally developed estimates of assumptions ~~third-party~~third-party market participants would use in determining fair value, including estimates of net collected yield, principal payment rates, expected principal credit loss rates, costs of funds, discount rates and servicing costs. ~~Accrued interest~~Interest income on receivables underlying our asset classes that are carried at fair value in our consolidated financial statements is recorded in Interest income - Consumer loans, including past due fees in our Consolidated Statements of Operations.

For Level 3 assets carried at fair value measured on a recurring basis using significant unobservable inputs, the following table presents (in thousands) quantitative information about the valuation techniques and the inputs used in the fair value measurement as of December 31, ~~2017~~2019 and December 31, ~~2016:~~2018:

Quantitative Information about Level 3 Fair Value Measurements

Fair Value Measurement	Fair Value at December 31, 2019 (in thousands)		Valuation Technique	Unobservable Input	Range (Weighted Average)
Loans, interest and fees receivable, at fair value	$	4,386	Discounted cash flows	Gross yield		27.5% to 59.4% (31.0%)
				Principal payment rate		2.2% to 5.5% (2.6%)
				Expected credit loss rate		10.5% to 39.4% (13.7%)
				Servicing rate		11.3% to 16.9% (11.9%)
				Discount rate		14.3% to 14.3% (14.3%)

Quantitative Information about Level 3 Fair Value Measurements

Fair Value Measurement	Fair Value at December 31, 2018 (in thousands)		Valuation Technique	Unobservable Input	Range (Weighted Average)
Loans, interest and fees receivable, at fair value	$	6,306	Discounted cash flows	Gross yield		25.8% to 30.8% (26.4%)
				Principal payment rate		2.2% to 3.0% (2.3%)
				Expected credit loss rate		8.7% to 11.3% (9.0%)
				Servicing rate		14.9% to 19.5% (15.5%)
				Discount rate		14.9% to 14.9% (14.9%)

Quantitative Information about Level 3 Fair Value Measurements
Fair Value Measurements Fair Value at December 31, 2017 Valuation Technique Unobservable Input Range (Weighted Average)
Loans and fees receivable, at fair value $ 11,109
Discounted cash flows Gross yield 15.8% to 27.4% (24.5%)

Principal payment rate 1.9% to 3.6% (2.6%)

Expected credit loss rate 9.4% to 10.4% (9.7%)

Servicing rate 10.2% to 12.3% (10.5%)

Discount rate 6.0% to 14.2% (12.8%)

Quantitative Information about Level 3 Fair Value Measurements
Fair Value Measurements Fair Value at December 31, 2016 Valuation Technique Unobservable Input Range (Weighted Average)
Loans and fees receivable, at fair value $ 15,648
Discounted cash flows Gross yield 24.2% to 35.8% (26.1%)

Principal payment rate 2.2% to 3.5% (2.4%)

Expected credit loss rate 11.8% to 18.0% (12.9%)

Servicing rate 8.6% to 9.6% (8.8%)

Discount rate 5.8% to 13.6% (12.5%)

Valuations and Techniques for Liabilities

Our assessment of the significance of a particular input to the fair value measurement in its entirety requires judgment and considers factors specific to the liability. The table below summarizes (in thousands) by fair value hierarchy the December 31, ~~2017~~2019 and December 31, ~~2016~~2018 fair values and carrying amounts of ~~(1)~~(1) our liabilities that are required to be carried at fair value in our consolidated financial statements and ~~(2)~~(2) our liabilities not carried at fair value, but for which fair value disclosures are required:

Liabilities – As of December 31, 2019	Quoted Prices in Active Markets for Identical Assets (Level 1)		Significant Other Observable Inputs (Level 2)		Significant Unobservable Inputs (Level 3)		Carrying Amount of Liabilities
*Liabilities not carried at fair value*
Revolving credit facilities	$	—	$	—	$	720,687	$	720,687
Amortizing debt facilities	$	—	$	—	$	28,522	$	28,522
Notes payable to related parties	$	—	$	—	$	—	$	—
Convertible senior notes	$	—	$	16,920	$	—	$	24,091
*Liabilities carried at fair value*
Notes payable associated with structured financings, at fair value	$	—	$	—	$	3,920	$	3,920

Liabilities – As of December 31, 2018	Quoted Prices in Active Markets for Identical Assets (Level 1)		Significant Other Observable Inputs (Level 2)		Significant Unobservable Inputs (Level 3)		Carrying Amount of Liabilities
*Liabilities not carried at fair value*
Revolving credit facilities	$	—	$	—	$	389,707	$	389,707
Amortizing debt facilities	$	—	$	—	$	1,220	$	1,220
Notes payable to related parties	$	—	$	—	$	40,000	$	40,000
Convertible senior notes	$	—	$	47,230	$	—	$	62,142
*Liabilities carried at fair value*
Notes payable associated with structured financings, at fair value	$	—	$	—	$	5,651	$	5,651

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Liabilities – As of December 31, 2017 Quoted Prices in Active
Markets for Identical Assets (Level 1) Significant Other
Observable Inputs (Level 2) Significant
Unobservable Inputs (Level 3) Carrying Amount of Liabilities
Liabilities not carried at fair value
Revolving credit facilities $ —
$ —
$ 160,854
$ 160,854
Amortizing debt facilities $ —
$ —
$ 65,384
$ 65,384
Senior secured term loan $ ��
$ —
$ 40,000
$ 40,000
5.875% convertible senior notes $ —
$ 43,588
$ —
$ 61,393
Liabilities carried at fair value

Notes payable associated with structured financings, at fair value $ —
$ —
$ 9,240
$ 9,240

Liabilities - As of December 31, 2016 Quoted Prices in Active
Markets for Identical Assets (Level 1) Significant Other Observable Inputs (Level 2) Significant Unobservable Inputs (Level 3) Carrying Amount of Liabilities
Liabilities not carried at fair value

Revolving credit facilities $ —
$ —
$ 83,184
$ 83,184
Amortizing debt facilities $ —
$ —
$ 57,982
$ 57,982
Senior secured term loan $ —
$ —
$ 40,000
$ 40,000
5.875% convertible senior notes $ —
$ 40,609
$ —
$ 60,791
Liabilities carried at fair value

Notes payable associated with structured financings, at fair value $ —
$ —
$ 12,276
$ 12,276

For our ~~material~~ notes payable, we assess the fair value of these liabilities based on our estimate of future cash flows generated from their underlying credit card receivables collateral, net of servicing compensation required under the note facilities, and to the extent that such cash flow estimates change from period to period, any such changes are considered to be attributable to changes in instrument-specific credit risk. Gains and losses associated with fair value changes for our notes payable associated with structured financing liabilities that are carried at fair value are detailed on our fees and related income on earning assets table within Note 2, “Significant Accounting Policies and Consolidated Financial Statement Components.” For our 5.875% convertible senior notes due 2035 (“5.875% convertible senior notes”), we assess fair value based upon the most recent trade data available from third-party providers. We have ~~seen no data that would suggest that~~evaluated the fair value of our ~~other Credit~~third party debt by analyzing the expected repayment terms and ~~Other Investments segment debt is materially different from its carrying amount as evidenced~~credit spreads included in our recent financing arrangements obtained with similar terms. These recent financing arrangements provide positive evidence that the underlying data used in our assessment of fair value has not changed relative to the general market and therefore the fair value of our debt continues to be the same as the carrying value. See Note 9, “Notes Payable and Variable Interest Entities,” for further discussion on our other notes payable.

For our material Level 3 liabilities carried at fair value measured on a recurring basis using significant unobservable inputs, the following table presents (in thousands) a reconciliation of the beginning and ending balances for the ~~year~~years ended December 31, ~~2017~~2019 and ~~2016.~~2018.

	Notes Payable Associated with Structured Financings, at Fair Value
	2019			2018
Balance at January 1,	$	5,651		$	9,240
Total (gains) losses—realized/unrealized:
Net revaluations of notes payable associated with structured financings, at fair value		(1,731	)		(3,589	)
Repayments on outstanding notes payable, net		—			—
Balance at December 31,	$	3,920		$	5,651

Notes Payable Associated with
Structured Financings, at Fair Value
2017 2016
Beginning balance, January 1 $ 12,276
$ 20,970
Total (gains) losses—realized/unrealized:

Net revaluations of notes payable associated with structured financings, at fair value (2,315 ) (3,773 )
Repayments on outstanding notes payable, net (721 ) (4,921 )
Ending balance, December 31, $ 9,240
$ 12,276

The unrealized gains and losses for liabilities within the Level 3 category presented in the table above include changes in fair value that are attributable to both observable and unobservable inputs. We provide below a brief description of the valuation techniques used for Level 3 liabilities.

Net Revaluation of Notes Payable Associated with Structured Financings, at Fair Value. We record the net revaluations of notes payable associated with structured financings, at fair value, in the changes in fair value of notes payable associated with structured financings line item within the fees and related income on earning assets category of our consolidated statements of operations. The legal entity associated with the securitization transaction is consolidated as a VIE as the Company is deemed the primary beneficiary of the entity. The Company is not liable for the full face value of the liability in the VIE so it is carried at fair value based upon amounts the borrower will receive from the legal entity. The net revaluation of these notes is based on the present value of future cash flows utilized in repayment of the outstanding principal and interest under the facilities using a valuation model of expected cash flows net of the contractual service expenses within the facilities. We estimate the present value of these future cash flows using a valuation model consisting of internally developed estimates of assumptions ~~third-party~~third-party market participants would use in determining fair value, including: estimates of net collected yield, principal payment rates and expected principal credit loss rates on the credit card receivables that secure the non-recourse notes payable; costs of funds; discount rates; and contractual servicing fees. Accrued interest expense on notes payable underlying our notes payable associated with structured financings, at fair value is recorded in Interest expense in our ~~Consolidated Statements~~consolidated statements of ~~Operations.~~

operations.

For material Level 3 liabilities carried at fair value measured on a recurring basis using significant unobservable inputs, the following table presents (in thousands) quantitative information about the valuation techniques and the inputs used in the fair value measurement as of December 31, ~~2017~~2019 and December 31, ~~2016:~~2018:

Quantitative Information about Level 3 Fair Value Measurements

Fair Value Measurement	Fair Value at December 31, 2019 (in thousands)		Valuation Technique	Unobservable Input	Weighted Average
Notes payable associated with structured financings, at fair value	$	3,920	Discounted cash flows	Gross yield		27.5	%
				Principal payment rate		2.2	%
				Expected credit loss rate		10.5	%
				Discount rate		14.3	%

Quantitative Information about Level 3 Fair Value Measurements

Fair Value Measurement	Fair Value at December 31, 2018 (in thousands)		Valuation Technique	Unobservable Input	Weighted Average
Notes payable associated with structured financings, at fair value	$	5,651	Discounted cash flows	Gross yield		25.8	%
				Principal payment rate		2.2	%
				Expected credit loss rate		8.7	%
				Discount rate		14.9	%

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Quantitative Information about Level 3 Fair Value Measurements
Fair Value Measurements Fair Value at December 31, 2017 Valuation Technique Unobservable Input Weighted Average
Notes payable associated with structured financings, at fair value $ 9,240
Discounted cash flows Gross yield 25.9 %

Principal payment rate 2.5 %

Expected credit loss rate 9.4 %

Discount rate 14.2 %

Quantitative Information about Level 3 Fair Value Measurements
Fair Value Measurements Fair Value at December 31, 2016 Valuation Technique Unobservable Input Weighted Average
Notes payable associated with structured financings, at fair value $ 12,276
Discounted cash flows Gross yield 24.6 %

Principal payment rate 2.2 %

Expected credit loss rate 11.8 %

Discount rate 13.6 %

Other Relevant Data

Other relevant data (in thousands) as of December 31, ~~2017~~2019and December 31, ~~2016~~2018 concerning certain assets and liabilities we carry at fair value are as follows:

As of December 31, 2019	Loans, Interest and Fees Receivable at Fair Value		Loans, Interest and Fees Receivable Pledged as Collateral under Structured Financings at Fair Value
Aggregate unpaid principal balance within loans, interest and fees receivable that are reported at fair value	$	644	$	5,280
Aggregate fair value of loans, interest and fees receivable that are reported at fair value	$	466	$	3,920
Aggregate fair value of receivables carried at fair value that are 90 days or more past due (which also coincides with finance charge and fee non-accrual policies)	$	1	$	8
Unpaid principal balance of receivables within loans, interest and fees receivable that are reported at fair value and are 90 days or more past due (which also coincides with finance charge and fee non-accrual policies) over the fair value of such loans, interest and fees receivable	$	28	$	185

As of December 31, 2018	Loans, Interest and Fees Receivable at Fair Value		Loans, Interest and Fees Receivable Pledged as Collateral under Structured Financings at Fair Value
Aggregate unpaid principal balance within loans, interest and fees receivable that are reported at fair value	$	1,160	$	7,708
Aggregate fair value of loans, interest and fees receivable that are reported at fair value	$	655	$	5,651
Aggregate fair value of receivables carried at fair value that are 90 days or more past due (which also coincides with finance charge and fee non-accrual policies)	$	3	$	7
Unpaid principal balance of receivables within loans, interest and fees receivable that are reported at fair value and are 90 days or more past due (which also coincides with finance charge and fee non-accrual policies) over the fair value of such loans, interest and fees receivable	$	35	$	224

Notes Payable	Notes Payable Associated with Structured Financings, at Fair Value as of December 31, 2019		Notes Payable Associated with Structured Financings, at Fair Value as of December 31, 2018
Aggregate unpaid principal balance of notes payable	$	101,314	$	101,314
Aggregate fair value of notes payable	$	3,920	$	5,651

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As of December 31, 2017 Loans and Fees
Receivable at
Fair Value Loans and Fees Receivable Pledged as Collateral under Structured Financings at Fair Value
Aggregate unpaid principal balance within loans and fees receivable that are reported at fair value $ 4,416
$ 11,349
Aggregate fair value of loans and fees receivable that are reported at fair value $ 1,869
$ 9,240
Aggregate fair value of receivables carried at fair value that are 90 days or more past due (which also coincides with finance charge and fee non-accrual policies) $ 5
$ 17
Aggregate excess of balance of unpaid principal receivables within loans and fees receivable that are reported at fair value and are 90 days or more past due (which also coincides with finance charge and fee non-accrual policies) over the fair value of such loans and fees receivable $ 107
$ 369

As of December 31, 2016 Loans and Fees
Receivable at
Fair Value Loans and Fees
Receivable Pledged as Collateral under Structured Financings at Fair Value
Aggregate unpaid principal balance within loans and fees receivable that are reported at fair value $ 6,251
$ 16,614
Aggregate fair value of loans and fees receivable that are reported at fair value $ 3,484
$ 12,164
Aggregate fair value of receivables carried at fair value that are 90 days or more past due (which also coincides with finance charge and fee non-accrual policies) $ 6
$ 22
Aggregate excess of balance of unpaid principal receivables within loans and fees receivable that are reported at fair value and are 90 days or more past due (which also coincides with finance charge and fee non-accrual policies) over the fair value of such loans and fees receivable $ 204
$ 562

Notes Payable Notes Payable Associated with Structured Financings, at Fair Value as of December 31, 2017 Notes Payable Associated with Structured Financings, at Fair Value as of December 31, 2016
Aggregate unpaid principal balance of notes payable $ 101,314
$ 102,035
Aggregate fair value of notes payable $ 9,240
$ 12,276

7.
7.	Property

Details (in thousands) of our property on our consolidated balance sheets are as follows:

	As of December 31,
	2019			2018
Software	$	3,543		$	3,467
Furniture and fixtures		6,431			6,307
Data processing and telephone equipment		7,675			7,625
Leasehold improvements		10,570			10,570
Other		1,156			1,156
Total cost		29,375			29,125
Less accumulated depreciation		(26,637	)		(25,500	)
Property, net	$	2,738		$	3,625

As of December 31,
2017 2016
Software $ 5,542
$ 5,194
Furniture and fixtures 6,252
6,191
Data processing and telephone equipment 11,196
11,008
Leasehold improvements 10,651
10,638
Total cost 33,641
33,031
Less accumulated depreciation (30,412 ) (29,202 )
Property, net $ 3,229
$ 3,829

Depreciation expense totaled ~~$1.0~~$1.1 million and ~~$2.2~~$1.0 million for the years ended December 31, ~~2017~~2019 and ~~2016,~~2018, respectively.


8.	~~Leases~~

Leases

We lease premises and certain equipment under cancelable and non-cancelable leases, some of which contain renewal options under various terms. Total rental expense ~~for continuing operations~~ associated with these operating leases was $1.7 million in ~~2017~~2019 and ~~$1.5~~$1.7 million in ~~2016.~~2018, net of sublease income of $5.1 million and $5.1 million for the years ended December 31, 2019 and 2018, respectively. During the fourth quarter of 2006, we entered into a 15-year lease ~~in Atlanta, Georgia~~ for 335,372 square feet in Atlanta, Georgia (net of space which was surrendered to the landlord through our exercise of a termination ~~option)~~option and therefore not included in the computed impact of adoption), ~~255,110~~254,710 square feet of which we have subleased, and the remainder of which houses our corporate offices. In connection with this lease, we received a $21.2 million construction allowance for the build-out of our ~~new~~ corporate offices. We are amortizing the construction allowance as a reduction of rent expense over the term of the lease. The terms of the sublease arrangements generally coincide with the underlying lease.

The components of lease expense associated with our lease liabilities and supplemental cash flow information related to those leases were as follows:

	For the Year ended December 31,
	2019			2018
Operating lease cost, gross	$	6,875		$	6,758
Sublease income		(5,133	)		(5,080	)
Net Operating lease cost	$	1,742		$	1,678
Cash paid under operating leases, gross	$	10,080		$	9,913

Weighted average remaining lease term - months		29
Weighted average discount rate		6.9	%

As of December 31, ~~2017, the future minimum rental commitments (in thousands) for all non-cancelable operating leases with initial or remaining terms~~2019, maturities of ~~more than one year (both gross and net of any sublease income) are~~lease liabilities were as follows:

	Gross Lease Payment			Payments received from Sublease			Net Lease Payment
2020	$	10,213		$	(7,115	)	$	3,098
2021		10,221			(7,315	)		2,906
2022		4,407			(3,112	)		1,295
2023		126			—			126
2024		30			—			30
Thereafter		—			—			—
Total lease payments		24,997			(17,542	)		7,455
Less imputed interest		(2,738	)
Total	$	22,259

Gross
Sublease
Income
Net
2018 $ 9,865
$ (6,741 ) $ 3,124
2019 9,783
(6,930 ) 2,853
2020 9,808
(7,126 ) 2,682
2021 9,832
(7,327 ) 2,505
2022 4,157
(3,117 ) 1,040
Thereafter —
—
—
Total $ 43,445
$ (31,241 ) $ 12,204

In addition, we occasionally lease certain equipment under cancelable and non-cancelable leases, which are accounted for as capital leases in our consolidated financial statements. As of December 31, ~~2017,~~2019, we had no material non-cancelable capital leases with initial or remaining terms of more than one year.

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9.	Notes Payable and Variable Interest Entities

The Company contributes certain receivables to VIEs. These entities are sometimes established to facilitate third party financing. When assets are contributed to the VIE, they serve as collateral for the debt securities issued by the VIE. The evaluation of whether the entity qualifies as a VIE is based upon the sufficiency of the equity at risk in the legal entity. This evaluation is generally a function of the level of excess collateral in the legal entity. We consolidate VIEs when we hold a variable interest and are the primary beneficiary. We are the primary beneficiary when we have the power to direct activities that most significantly affect the economic performance and have the obligation to absorb the majority of the losses or benefits. In certain circumstances we guarantee the performance of the underlying debt or agree to contribute additional collateral when necessary. When collateral is pledged it is not available for the general use of the Company and can only be used to satisfy the related debt obligation. The results of operations and financial position of consolidated VIEs are included in our consolidated financial statements.

The following table presents a summary of VIEs in which we had continuing involvement or held a variable interest (in millions):

	As of
	December 31, 2019			December 31, 2018
Unrestricted cash and cash equivalents	$	78.7		$	16.8
Restricted cash and cash equivalents	$	25.9		$	61.0
Loans, interest and fees receivable, at fair value	$	3.9		$	5.7
Loans, interest and fees receivable, gross	$	857.2		$	403.4
Allowances for uncollectible loans, interest and fees receivable	$	(168.8	)	$	(57.4	)
Deferred revenue	$	(40.7	)	$	(13.2	)
Total Assets held by VIEs	$	756.2		$	416.3
Notes Payable, at face value held by VIEs	$	701.1		$	366.7
Notes Payable, at fair value held by VIEs	$	3.9		$	5.7
Maximum exposure to loss due to involvement with VIEs	$	654.3		$	438.5

Notes Payable Associated with Structured Financings, at Fair Value

Scheduled (in millions) in the table below are ~~(1)~~(1) the carrying amount of our structured financing note secured by certain credit card receivables and reported at fair value as of December 31, ~~2017~~2019 and December 31, ~~2016~~2018, ~~(2)~~ (2) the outstanding face amount of our structured financing note secured by certain credit card receivables and reported at fair value as of December 31, ~~2017~~2019 and December 31, ~~2016,~~2018, and ~~(3)~~(3) the carrying amount of the credit card receivables and restricted cash that provide the exclusive means of repayment for the note (i.e., lenders have recourse only to the specific credit card receivables and restricted cash underlying each respective facility and cannot look to our general credit for repayment) as of December 31, ~~2017~~2019and December 31, ~~2016~~2018.

	Carrying Amounts at Fair Value as of
	December 31, 2019		December 31, 2018
Securitization facility (stated maturity of December 2021), outstanding face amount of $101.3 million as of December 31, 2019 ($101.3 million as of December 31, 2018) bearing interest at a weighted average 6.9% interest rate, based upon LIBOR, at December 31, 2019 (7.5% at December 31, 2018), which is secured by credit card receivables and restricted cash aggregating $3.9 million as of December 31, 2019 ($5.7 million as of December 31, 2018) in carrying amount	$	3.9	$	5.7

Carrying Amounts at Fair Value as of
December 31, 2017 December 31, 2016
Amortizing securitization facility (stated maturity of December 2021), outstanding face amount of $101.3 million as of December 31, 2017 ($102.0 million as of December 31, 2016) bearing interest at a weighted average 6.7% interest rate at December 31, 2017 (6.1% at December 31, 2016), which is secured by credit card receivables and restricted cash aggregating $9.2 million as of December 31, 2017 ($12.3 million as of December 31, 2016) in carrying amount $ 9.2
$ 12.3

Contractual payment allocations within this credit card receivables structured financing provide for a priority distribution of cash flows to us to service the credit card receivables, a distribution of cash flows to pay interest and principal due on the notes, and a distribution of all excess cash flows (if any) to us. The structured financing facility included in the above table is amortizing down along with collections of the underlying receivables and there are no provisions within the debt agreement that allow for acceleration or bullet repayment of the facility prior to its scheduled expiration date. The aggregate carrying amount of the credit card receivables and restricted cash that provide security for the ~~$9.2~~$3.9 million in fair value of the structured financing ~~note~~facility indicated in the above table is $~~9.2~~3.9 million,, which means that we have no aggregate exposure to pre-tax equity loss associated with the above structured financing arrangement at December 31, ~~2017~~2019.

As discussed elsewhere, the legal entity holding the securitization facility discussed in the table above, is a VIE. Beyond our role as servicer of the underlying assets within the credit cards receivables structured financing, we have provided no other financial or other support to the structure, and we have no explicit or implicit arrangements that could require us to provide financial support to the structure.

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Notes Payable, at Face Value and Notes Payable to Related Parties

Other notes payable outstanding as of December 31, ~~2017~~2019 and December 31, ~~2016~~2018 that are secured by the financial and operating assets of either the borrower, another of our subsidiaries or both, include the following, scheduled (in millions); except as otherwise noted, the assets of our holding company (Atlanticus Holdings Corporation) are subject to creditor claims under these scheduled facilities:

	As of
	December 31, 2019			December 31, 2018
Revolving credit facilities at a weighted average interest rate equal to 6.0% at December 31, 2019 (7.6% at December 31, 2018) secured by the financial and operating assets of CAR and/or certain receivables and restricted cash with a combined aggregate carrying amount of $740.4 million as of December 31, 2019 ($468.8 million at December 31, 2018)
Revolving credit facility, not to exceed $55.0 million (expiring November 1, 2021) (1) (2) (3)	$	39.1		$	30.0
Revolving credit facility, not to exceed $50.0 million (expiring October 30, 2022) (2) (3) (4) (5)		40.5			49.9
Revolving credit facility, not to exceed $20.0 million (expiring March 31, 2020) (2) (4) (5)	19.4				—
Revolving credit facility, not to exceed $70.0 million (expiring February 8, 2022) (3) (4) (5) (6)		25.8			61.0
Revolving credit facility, not to exceed $100.0 million (expiring June 11, 2021) (3) (4) (5) (6)		—			80.5
Revolving credit facility, not to exceed $15.0 million (expiring July 15, 2021) (2) (4) (5)		14.6			—
Revolving credit facility, not to exceed $100.0 million (expiring November 16, 2020) (3) (4) (5) (6)		—			8.0
Revolving credit facility, not to exceed $167.3 million (expiring November 15, 2023) (3) (4) (5) (6)		167.3			167.3
Revolving credit facility, not to exceed $200.0 million (expiring December 15, 2022) (3) (4) (5) (6)		200.0			—
Revolving credit facility, not to exceed $200.0 million (expiring May 15, 2024) (3) (4) (5) (6)		200.0			—
Revolving credit facility, not to exceed $15.0 million (expiring December 21, 2020) (2) (3) (4) (5)		8.6			—
Revolving credit facility, not to exceed $50.0 million (expiring September 19, 2021) (2) (3) (4) (5)		15.0			—
Other facilities
Other secured debt (expiring September 8, 2023) that is secured by certain assets of the Company with an annual rate equal to 5.5%		1.2			1.2
Unsecured term debt (expiring August 26, 2024) with an annual rate equal to 8.0% (3)		17.4			—
Amortizing debt facility (expiring September 30, 2021) with an annual rate equal to 6.2% (2) (3) (4) (5)		10.0			—
Senior secured term loan to related parties (paid-off on December 27, 2019) that was secured by certain assets of the Company with an annual rate equal to 9.0% (3)		—			40.0
Total notes payable before unamortized debt issuance costs and discounts		758.9			437.9
Unamortized debt issuance costs and discounts		(9.7	)		(7.0	)
Total notes payable outstanding	$	749.2		$	430.9

As of
December 31, 2017 December 31, 2016
Revolving credit facilities at a weighted average interest rate equal to 7.8% at December 31, 2017 (4.8% at December 31, 2016) secured by the financial and operating assets of CAR and/or certain receivables and restricted cash with a combined aggregate carrying amount of $216.0 million as of December 31, 2017 ($127.9 million at December 31, 2016)
Revolving credit facility, not to exceed $40.0 million (expiring November 1, 2019) (1) 24.8

29.2
Revolving credit facility, not to exceed $50.0 million (expiring October 30, 2019) (2) (3) 49.4
34.7
Revolving credit facility, not to exceed $12.0 million (expiring December 21, 2019) (2) (3) 3.8

—
Revolving credit facility, not to exceed $20.0 million (expiring December 31, 2019) (2) (3) 19.8
19.5
Revolving credit facility, not to exceed $90.0 million (expiring February 8, 2022) (2) (4) 65.0
—
Amortizing facilities at a weighted average interest rate equal to 6.0% at December 31, 2017 (5.4% at December 31, 2016) secured by certain receivables and restricted cash with a combined aggregate carrying amount of $77.9 million as of December 31, 2017 ($69.9 million as of December 31, 2016)
Amortizing debt facility (repaid in June 2017) (2) (3) (5) —

20.4
Amortizing debt facility (repaid in September 2017) (2) (3) —
9.7
Amortizing debt facility (expiring March 31, 2018) (2) (3) (5) 3.7
14.6
Amortizing debt facility (expiring June 30, 2018) (2) (3) (5) 18.3
—
Amortizing debt facility (expiring December 12, 2018) (2) (3) 6.0
6.0
Amortizing debt facility (expiring September 14, 2018) (2) (3) 7.5
7.5
Amortizing debt facility (expiring November 30, 2018) (2) (3) (5) 20.5

—
Amortizing debt facility (expiring April 22, 2019) (2) (3) (5) 10.0

—
Other facilities
Senior secured term loan from related parties (expiring November 21, 2018) that is secured by certain assets of the Company with an annual interest rate equal to 9.0% (4) 40.0
40.0
Total notes payable before unamortized debt issuance costs and discounts 268.8
181.6
Unamortized debt issuance costs and discounts 2.6
0.4
Total notes payable outstanding, net $ 266.2
$ 181.2

(1)
~~(1)~~	Loan is subject to certain affirmative covenants, including a coverage ratio, a leverage ratio and a collateral performance test, the failure of which could result in required early repayment of all or a portion of the outstanding balance by our CAR Auto Finance operations.

(2)	These notes reflect modifications to either extend the maturity date, increase the loan amount or both, and are treated as accounting modifications.

(3)	See below for additional information.
~~(2)~~(4)	Loans are subject to certain affirmative covenants tied to default rates and other performance metrics the failure of which could result in required early repayment of the remaining unamortized balances of the notes.

(5)
~~(3)~~	~~These notes reflect modifications to either extend the maturity date, increase the loaned amount or both.~~Loans are associated with variable interest entities.

(6)	Creditors do not have recourse against the general assets of the Company but only to the collateral within the VIEs.
~~(4)~~*	~~See below for additional information.~~As of December 31, 2019, the LIBOR rate was 1.75% and the prime rate was 4.75%.

F-23


~~(5)~~	~~Loans are comprised of four tranches with the same lenders. Terms and conditions are substantially identical with the exception of maturity date as indicated in the table above.~~

Table of Contents

~~Our obligations under the agreement are guaranteed by certain subsidiary guarantors~~Agreement. See Note 4 "Shareholders' Equity and secured by a pledge of certain assets of ours and the subsidiary guarantors. The loans bear interest at the rate of 9.0% per annum, payable monthly in arrears. The principal amount of these loans is payable in a single installment on November 21, 2018 (as amended). The agreement includes customary affirmative and negative covenants, as well as customary representations, warranties and events of default. Subject to certain conditions, we can prepay the principal amounts of these loans without premium or penalty.

Preferred Stock" for additional information. Dove is a limited liability company owned by three trusts. David G. Hanna is the sole shareholder and the President of the corporation that serves as the sole trustee of one of the trusts, and David G. Hanna and members of his immediate family are the beneficiaries of this trust. Frank J. Hanna, III is the sole shareholder and the President of the corporation that serves as the sole trustee of the other two trusts, and Frank J. Hanna, III and members of his immediate family are the beneficiaries of these other two trusts.

In October 2015, we (through a wholly owned subsidiary) entered a revolving credit facility with a (as subsequently amended) $50.0 million revolving borrowing limit that can be drawn to the extent of outstanding eligible principal receivables (of which $40.5 million was drawn as of December 31, 2019). This facility is secured by the loans, interest and fees receivable and related restricted cash and accrues interest at an annual rate equal to LIBOR plus 3.0%. The facility matures on October 30, 2022 and is subject to certain affirmative covenants, including a liquidity test and an eligibility test, the failure of which could result in required early repayment of all or a portion of the outstanding balance. The facility is guaranteed by Atlanticus who is required to maintain certain minimum liquidity levels.

In October 2016, we (through a wholly owned subsidiary) entered a revolving credit facility with an initial $40.0 million borrowing limit available to the extent of outstanding eligible principal receivables of our CAR subsidiary (of which $39.1 million was drawn as of December 31, 2019). This facility is secured by the financial and operating assets of CAR and accrues interest at an annual rate equal to LIBOR plus a range between 2.4% and 3.0% based on certain ratios. The loan is subject to certain affirmative covenants, including a coverage ratio, a leverage ratio and a collateral performance test, the failure of which could result in required early repayment of all or a portion of the outstanding balance. In periods subsequent to October 2016, we amended the original agreement to either extend the maturity date and/or expand the capacity of this revolving credit facility. As of December 31, 2019, the borrowing limit was $55.0 million and the maturity was November 1, 2021. There were no other material changes to the existing terms or conditions as a result of these amendments and the new maturity date and borrowing limit are reflected in the table above.

In December 2016, we (through a wholly owned subsidiary) entered a revolving credit facility with a $20.0 million revolving borrowing limit available to the extent of outstanding eligible principal receivables (of which $19.4 million was drawn as of December 31, 2019). The facility matures on March 31, 2020 and is secured by the loans, interest and fees receivable and related restricted cash and accrues interest at an annual rate equal to LIBOR plus 5.0%. The note is guaranteed by Atlanticus.

In February 2017, we (through a wholly owned subsidiary) established a program under which we sell certain receivables to a consolidated trust in exchange for notes issued by the trust. The notes are secured by the receivables and other assets of the trust. Simultaneously with the establishment of the program, the trust issued a series of variable funding notes and sold an aggregate amount of up to $90.0 million (subsequently reduced to $70.0 million) of such notes (of which ~~$65.0~~$25.8 million was outstanding as of December 31, ~~2017)~~2019) to an unaffiliated third party pursuant to a facility that can be drawn upon to the extent of outstanding eligible receivables. ~~Interest rates~~The interest rate on the notes ~~range from 8.0% to~~is fixed at 14.0%.

The facility matures on February 8, 2022 and is subject to certain affirmative covenants and collateral performance tests, the failure of which could result in required early repayment of all or a portion of the outstanding balance of notes. The facility also may be prepaid subject to payment of a prepayment or other fee.

In December 2017, we (through a wholly owned subsidiary) entered a revolving credit facility with a (as subsequently amended) $15.0 million revolving borrowing limit that is available to the extent of outstanding eligible principal receivables (of which $8.6 million was drawn as of December 31, 2019). This facility is secured by the loans, interest and fees receivable and related restricted cash and accrues interest at an annual rate equal to LIBOR plus 3.5%. The facility matures on December 21, 2020 and is subject to certain affirmative covenants, including payment, delinquency and charge-off tests, the failure of which could result in required early repayment of all or a portion of the outstanding balance. The note is guaranteed by Atlanticus.

In 2018, we (through a wholly owned subsidiary) entered into two separate facilities associated with the above mentioned program to sell up to an aggregate $200.0 million of notes which are secured by the receivables and other assets of the trust (of which $0.0 million was outstanding as of December 31, 2019) to separate unaffiliated third parties pursuant to facilities that can be drawn upon to the extent of outstanding eligible receivables. Interest rates on the notes are based on commercial paper rates plus 3.75% and LIBOR plus 4.875%, respectively. The facilities mature on June 11, 2021 and November 16, 2020, respectively, and are subject to certain affirmative covenants and collateral performance tests, the failure of which could result in required early repayment of all or a portion of the outstanding balance of notes. The facilities also may be prepaid subject to payment of a prepayment or other fee.

In September 2018, we (through a wholly owned subsidiary) entered a revolving credit facility with a (as subsequently amended) $50.0 million revolving borrowing limit that is available to the extent of outstanding eligible principal receivables (of which $15.0 million was drawn as of December 31, 2019). This facility is secured by the loans, interest and fees receivable and related restricted cash and accrues interest at an annual rate equal to LIBOR plus 6.5%. The loan is subject to certain affirmative covenants, including a charge-off and delinquency test, the failure of which could result in required early repayment of all or a portion of the outstanding balance. The note is guaranteed by Atlanticus.

In November 2018, we sold $167.3 million of asset backed securities (“ABS”) secured by certain retail point-of-sale receivables. A portion of the proceeds from the sale were used to pay-down our existing term and revolving facilities associated with our point-of-sale receivables, noted in the table above, and the remaining proceeds are available to fund the acquisition of future receivables. The terms of the ABS allow for a two-year revolving structure with a subsequent 18-month amortization period. The weighted average interest rate on the securities is fixed at 5.76%.

In June 2019, we (through a wholly owned subsidiary) entered a revolving credit facility with a $15.0 million revolving borrowing limit that is available to the extent of outstanding eligible principal receivables (of which $14.6 million was drawn as of December 31, 2019). This facility is secured by the loans, interest and fees receivable and related restricted cash and accrues interest at an annual rate equal to the prime rate. The note is guaranteed by Atlanticus.

In August 2019, we repurchased $54.4 million in face amount of our outstanding convertible senior notes for $16.3 million in cash (including accrued interest) and the issuance of a $17.4 million term note, which bears interest at a fixed rate of 8.0% and is due in August 2024. See Note 10 "Convertible Senior Notes" for additional information.

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Table of Contents

In September 2019, we (through a wholly owned subsidiary) entered a term facility with a $30.0 million revolving borrowing limit (of which $10.0 was drawn as of December 31, 2019) that is available to the extent of outstanding eligible principal receivables. This facility is secured by the loans, interest and fees receivable and related restricted cash and accrues interest at an annual rate equal to LIBOR plus 4.5%. The facility matures on September 30, 2021 and is subject to certain affirmative covenants, including a liquidity test and an eligibility test, the failure of which could result in required early repayment of all or a portion of the outstanding balance. The note is guaranteed by Atlanticus, which is required to maintain certain minimum liquidity levels.

As of December 31, 2019, we are in compliance with the covenants underlying our various notes payable.

*10.*
~~10.~~	Convertible Senior Notes

In November 2005, we issued ~~$300.0~~$300.0 million aggregate principal amount of 5.875% convertible senior notes due November 30,2035 ~~(“5.875% convertible senior notes”)~~. The ~~5.875%~~ convertible senior notes are unsecured, subordinate to existing and future secured obligations and structurally subordinate to existing and future claims of our subsidiaries’ creditors. These notes (net of repurchases since the issuance dates) are reflected within convertible senior notes on our consolidated balance sheets. No put rights exist under our ~~5.875%~~ convertible senior notes.

~~In 2016~~

On August 26, 2019, we repurchased ~~$5.0~~$54.4 million ~~aggregate principal~~in face amount of our outstanding ~~5.875%~~ convertible senior notes for ~~$2.3~~$16.3 million ~~plus~~in cash (including accrued interest) and the issuance of a $17.4 million term note, which bears interest ~~from unrelated third parties.~~at a fixed rate of 8.0% and is due in August 2024. The ~~purchase~~repurchase resulted in a gain of ~~$1.2~~approximately $5.1 million (net of the convertible senior notes’ applicable share of deferred costs, which were written off in connection with the ~~repurchases)~~repurchase). Upon acquisition, the notes were retired.

See Note 9 "Notes Payable and Variable Interest Entities" for further information regarding the note issuance.

The following summarizes (in thousands) components of our consolidated balance sheets associated with our convertible senior notes:

	As of
	December 31, 2019			December 31, 2018
Face amount of convertible senior notes	$	33,839		$	88,280
Discount		(9,748	)		(26,138	)
Net carrying value	$	24,091		$	62,142
Carrying amount of equity component included in paid-in capital	$	108,714		$	108,714
Excess of instruments’ if-converted values over face principal amounts	$	—		$	—

As of
December 31, 2017 December 31, 2016
Face amount of 5.875% convertible senior notes $ 88,280

$ 88,280
Discount (26,887 )
(27,489 )
Net carrying value $ 61,393

$ 60,791
Carrying amount of equity component included in additional paid-in capital $ 108,714

$ 108,714
Excess of instruments’ if-converted values over face principal amounts $ —

$ —

During certain periods and subject to certain conditions, the remaining ~~$88.3~~$33.8 million of outstanding ~~5.875%~~ convertible senior notes as of December 31, ~~2017~~2019 (as referenced in the table above) are convertible by holders into cash and, if applicable, shares of our common stock at an adjusted effective conversion rate of 40.63 shares of common stock per $1,000 principal amount of notes, subject to further adjustment; the conversion rate is based on an adjusted conversion price of $24.61 per share of common stock. Upon any conversion of the notes, we will deliver to holders of the notes cash of up to $1,000 per $1,000 aggregate principal amount of notes and, at our option, either cash or shares of our common stock in respect of the remainder of the conversion obligation, if any. The maximum number of shares of common stock that any note holder may receive upon conversion is fixed at 40.63 shares per $1,000 aggregate principal amount of notes, and we have a sufficient number of authorized shares of our common stock to satisfy this conversion obligation. We are required to pay contingent interest on the notes during a 6-month period if the average trading price of the notes is above a specified level. Thus far we have not paid any contingent interest on these notes. In addition, holders of the notes may require us to repurchase the notes for cash upon certain specified events.

In conjunction with the offering of the ~~5.875%~~ convertible senior notes, we entered into a 30-year share lending agreement with Bear, Stearns International Limited (“BSIL”) and Bear, Stearns & Co. Inc, as agent for BSIL, pursuant to which we lent BSIL 5,677,950 shares of our common ~~stock in exchange for a fee of $0.001 per loaned share upon consummation of the agreement. We exclude the loaned shares from earnings per share computations.~~stock. The obligations of Bear Stearns were assumed by JP Morgan in 2008. JP Morgan (as the guarantor of the obligation) is required to return the loaned shares to us at the end of the 30-year term of the share lending agreement or earlier upon the occurrence of specified events. Such events include the bankruptcy of JP Morgan, its failure to make payments when due, its failure to post collateral when required or return loaned shares when due, notice of its inability to perform obligations, or its untrue representations. If an event of default occurs, then the borrower (JP Morgan) may settle the obligation in cash. Further, in the event that JP Morgan’s credit rating drops below A/A2, it would be required to post collateral for the market value of the lent shares ($~~3.5~~13.1 million based on the 1,459,233 shares remaining outstanding under the share lending arrangement as of December 31, ~~2017)~~2019). JP Morgan has agreed to use the loaned shares for the purpose of directly or indirectly facilitating the hedging of our convertible senior notes by the holders thereof or for such other purpose as reasonably determined by us. We deem it highly remote that any event of default will occur and therefore cash settlement, while an option, is an unlikely scenario.

We exclude the loaned shares from earnings per share computations.

We analogize the share lending agreement to a prepaid forward contract, which we have evaluated under applicable accounting guidance. We determined that the instrument was not a derivative in its entirety and that the embedded derivative would not require separate accounting. The net effect on shareholders’ equity of the shares lent pursuant to the share lending agreement, which includes our requirement to lend the shares and the counterparties’ requirement to return the shares, is the fee received upon our lending of the shares.

F-25

Table of Contents

Accounting for Convertible Senior Notes

Under applicable accounting literature, the accounting for the issuance of the notes includes (1) allocation of the issuance proceeds between the notes and ~~additional~~ paid-in capital, (2) establishment of a discount to the face amount of the notes equal to the portion of the issuance proceeds that are allocable to ~~additional~~ paid-in capital, (3) creation of a deferred tax liability related to the discount on the notes, and (4) an allocation of issuance costs between the portion of such costs considered to be associated with the notes and the portion of such costs considered to be associated with the equity component of the notes’ issuances (i.e., ~~additional~~ paid-in capital). We are amortizing the discount to the remaining face amount of the notes into interest expense over the expected life of the notes, which results in a corresponding release of associated deferred tax liability. Amortization for the years ended December 31, ~~2017~~2019 and ~~2016~~2018 totaled $0.5 million and ~~$0.5~~$0.6 million, respectively. Actual incurred interest (based on the contractual interest ~~rates within the two convertible senior notes series)~~rate) totaled ~~$5.2~~$3.9 million and ~~$5.3~~$5.2 million for the years ended December 31, ~~2017~~2019 and ~~2016,~~2018, respectively. We will amortize the discount remaining at December 31, ~~2017~~2019 into interest expense over the expected term of the ~~5.875%~~ convertible senior notes (currently expected to be October 2035). The weighted average effective interest rate for the ~~5.875%~~ convertible senior notes was 9.2% for all periods presented.

*11.*
~~11.~~	Commitments and Contingencies

General

Under finance products available in the point-of-sale and direct-to-consumer channels, consumers have the ability to borrow up to the maximum credit limit assigned to each individual’s account. Unfunded commitments under these products aggregated ~~$375.1 million~~$1.1 billion at December 31, ~~2017~~2019. We have never experienced a situation in which all borrowers have exercised their entire available lines of credit at any given point in time, nor do we anticipate this will ever occur in the future. Moreover,

there would be a concurrent increase in assets should there be any exercise of these lines of credit. We also have the effective right to reduce or cancel these available lines of credit at any time.

Additionally, our CAR operations provide floor-plan financing for a pre-qualified network of independent automotive dealers and automotive finance companies in the buy-here, pay-here used car business. The ~~financings allow~~floor plan financing allows dealers and finance companies to borrow up to the maximum pre-approved credit limit allowed in order to finance ongoing inventory needs. These loans are secured by the underlying auto inventory and, in certain cases where we have other lending products outstanding with the dealer, are secured by the collateral under those lending arrangements as well, including any outstanding dealer reserves. As of December 31, ~~2017~~2019, CAR had unfunded outstanding floor-plan financing commitments totaling $~~8.4 million~~.9.2 million. Each draw against unused commitments is reviewed for conformity to pre-established guidelines.

Under agreements with ~~third-party~~third-party originating and other financial institutions, we have pledged security (collateral) related to their issuance of consumer credit and purchases thereunder, of which ~~$10.8~~$15.1 million remains pledged as of December 31, ~~2017~~ 2019to support various ongoing contractual obligations.

Under agreements with ~~third-party~~third-party originating and other financial institutions, we have agreed to indemnify the financial institutions for certain liabilities associated with the services we provide on behalf of the financial institutions—such indemnification obligations generally being limited to instances in which we either (a) have been afforded the opportunity to defend against any potentially indemnifiable claims or (b) have reached agreement with the financial institutions regarding settlement of potentially indemnifiable claims. As of December 31, ~~2017~~2019, we have assessed the likelihood of any potential payments related to the aforementioned contingencies as remote. We will accrue liabilities related to these contingencies in any future period if and in which we assess the likelihood of an estimable payment as probable.

We also are subject to certain minimum payments under cancelable and non-cancelable lease arrangements. For further information regarding these commitments, see Note 8, “Leases”.

Litigation

On April 4, 2007, we purchased a portfolio of credit card accounts from Barclays Bank PLC (“Barclays”) pursuant to a Sale and Purchase Agreement (the “SPA”). A portion of the accounts had an optional feature known as a “payment break plan” (“PBP”) that, in broad terms, enabled a customer to freeze his/her account for a period of time in certain circumstances, during which period, in general, the customer was not required to make minimum payments. Consistent with U.K. practice and Barclays’ own procedures and instructions to us, we established a claims process and provided remediation. Since 2011, we have claimed substantial sums from Barclays on the basis that (i) such sums have been paid, or otherwise credited, by us to customers in respect of PBP mis-selling complaints, and (ii) Barclays is liable to reimburse us pursuant to a contractual indemnity provision contained in the SPA. Until recently, Barclays paid invoices issued by us for reimbursement of amounts paid, or otherwise credited, to customers for alleged PBP mis-selling.

On May 4, 2017, we sued Barclays in the High Court of Justice Business and Property Courts of England and Wales, Claim No. FL-2017-000003. The claims relate to Barclays’ obligation to reimburse us for remediation of the PBP claims discussed above and other damages incurred as a result of the SPA and Barclays’ actions and inactions. We are seeking monetary damages for these claims.

In conjunction with the lawsuit, Barclays asserted a counterclaim alleging that past reimbursement claims paid to us were not in accordance with its policies. We have been processing claims from consumers since 2010 and historically payments on these claims and associated processing costs were reimbursed by Barclays based upon our invoices to Barclays. We believe the counterclaim is part of Barclays’ litigation strategy and is without merit. We have made no accruals for potential liability in this matter.

~~We intend to pursue our suit against Barclays and to recover the amounts due to us.~~

We are involved in various ~~other~~ legal proceedings that are incidental to the conduct of our ~~business, none of which~~business. There are currently no pending legal proceedings that are expected to be material to us.

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Table of Contents

12.
~~12.~~	Income Taxes

Deferred tax assets and liabilities reflect the effects of tax losses, credits, and the future income tax effects of temporary differences between the consolidated financial statement carrying amounts of existing assets and liabilities and their respective tax bases and are measured using enacted tax rates that apply to taxable income in the years in which those temporary differences are expected to be recovered or settled.

The current and deferred portions (in thousands) of federal, foreign and state income tax benefit or expense are as follows:

	For the Year Ended December 31,
	2019			2018
Federal income tax (expense) benefit:
Current tax benefit (expense)	$	279		$	5,932
Deferred tax (expense) benefit		(5,395	)		(1,159	)
Total federal income tax (expense) benefit	$	(5,116	)	$	4,773
Foreign income tax benefit (expense):
Current tax benefit (expense)	$	25		$	(53	)
Deferred tax (expense) benefit		(15	)		3
Total foreign income tax benefit (expense)	$	10		$	(50	)
State and other income tax (expense) benefit:
Current tax expense	$	(709	)	$	(3	)
Deferred tax benefit (expense)		262			(590	)
Total state and other income tax expense	$	(447	)	$	(593	)
Total income tax (expense) benefit	$	(5,553	)	$	4,130

For the Year Ended December 31,
2017 2016
Federal income tax benefit:
Current tax (expense) benefit $ (113 ) $ 59
Deferred tax benefit 6,187
5,884
Total federal income tax benefit $ 6,074
$ 5,943
Foreign income tax expense:
Current tax expense $ (94 ) $ (41 )
Deferred tax benefit 8
3
Total foreign income tax expense $ (86 ) $ (38 )
State and other income tax benefit:
Current tax benefit (expense) $ 16
$ (116 )
Deferred tax benefit 374
226
Total state and other income tax benefit $ 390
$ 110
Total income tax benefit $ 6,378
$ 6,015

We experienced an effective income tax ~~benefit rates~~expense rate of ~~13.5% and 48.7%~~17.5% for the ~~years~~year ended December 31, ~~2017, and 2016, respectively.~~2019, compared to a negative effective income tax expense rate of 118.6% for the year ended December 31, 2018. Our effective income tax ~~benefit~~expense rate for the year ended December 31, ~~2017 is~~2019 was below the statutory rate principally ~~due to (1) interest and penalties that we accrued on unpaid~~as a result of the release of federal ~~tax liabilities and (2) our establishment of~~ valuation ~~allowances against our net federal deferred tax assets associated with our net loss incurred in this year.~~allowances. Our negative effective income tax ~~benefit~~expense rate for the year ended December 31, ~~2016 is above~~2018 was significantly below the statutory rate principally ~~due to income~~as a result of our ~~U.K. subsidiary (1) that is not subject~~settlement during 2018 of an IRS examination of our 2008 tax return and the carryback of its resulting net operating losses to pre-2008 tax years. The settlement resulted in ~~the U.S.,~~a decrease in our federal tax valuation allowance and ~~(2) the U.K.~~net reductions in our accruals of interest on liabilities for uncertain tax ~~on which was fully offset by a release of U.K. valuation allowances.~~

positions and unpaid taxes.

item, and, for 2018, we reported a net reversal of income tax-related interest and penalties of $1.2 million within our income tax line item.

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Table of Contents

The following table reconciles our effective income tax expense or benefit rates for ~~2017~~2019 and ~~2016:~~2018:

	For the Year Ended December 31,
	2019			2018
Statutory expense rate		21.0	%		21.0	%
Increase (decrease) in statutory tax expense rate resulting from:
Federal valuation allowance		(4.4	)		(132.0	)
Global intangible low-taxed income		0.8			9.6
Interest and penalties related to uncertain tax positions and IRS settlement adjustment		0.6			(27.2	)
Foreign taxes, net of valuation allowance		(0.5	)		(8.2	)
Permanent and other prior year true ups and tax effect of non-controlling interest		(1.1	)		4.7
State taxes, net of valuation allowance		1.1			13.5
Effective expense (benefit) rate		17.5	%		(118.6	)%

For the Year Ended December 31,
2017 2016
Statutory benefit rate 35.0 % 35.0 %
Increase (decrease) in statutory tax benefit rate resulting from:
Changes in valuation allowances (12.7 ) 6.2
Interest and penalties related to uncertain tax positions (0.9 ) (0.1 )
Foreign income taxes 0.6
7.5
Permanent and other prior year true ups (0.4 ) (0.5 )
Impact of change in federal tax rate (8.7 ) —
State and other income taxes, net 0.6
0.6
Effective benefit rate 13.5 % 48.7 %

As of December 31, ~~2017~~2019 and December 31, ~~2016,~~2018, the respective significant components (in thousands) of our deferred tax assets and liabilities were:

	As of December 31,
	2019			2018
Deferred tax assets:
Software development costs/fixed assets	$	—		$	108
Goodwill and intangible assets		113			895
Provision for loan loss		36,172			19,479
Equity-based compensation		792			748
Accrued expenses		386			307
Accruals for state taxes and interest associated with unrecognized tax benefits		108			87
Federal net operating loss carry-forward		18,643			44,485
Minimum tax credit carry-forward		520			1,015
Foreign net operating loss carry-forward		537			256
Other		40			151
State tax benefits, primarily from net operating losses		40,937			42,318
Deferred tax assets, gross	$	98,248		$	109,849
Valuation allowances		(39,161	)		(40,830	)
Deferred tax assets net of valuation allowance	$	59,087		$	69,019
Deferred tax liabilities:
Prepaid expenses and other	$	(1,217	)	$	(210	)
Software development costs/fixed assets		(176	)		—
Equity in income of equity-method investee		(1,154	)		(1,092	)
Credit card fair value election differences		(21,513	)		(21,021	)
Market discount on loans		(29,834	)		(21,749	)
Deferred costs		(542	)		(469	)
Convertible senior notes		(9,309	)		(22,106	)
Cancellation of indebtedness income		—			(1,882	)
Deferred tax liabilities, gross	$	(63,745	)	$	(68,529	)
Deferred tax (liabilities) assets, net	$	(4,658	)	$	490

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Table of Contents

As of December��31,
2017 2016
Deferred tax assets:
Software development costs/fixed assets $ 83
$ —
Goodwill and intangible assets 1,801
3,798
Provision for loan loss 16,320
18,353
Equity-based compensation 604
670
Accrued expenses 113
1,678
Accruals for state taxes and interest associated with unrecognized tax benefits 78
286
Federal net operating loss carry-forward 49,098
70,778
Alternative minimum tax credit carry-forward 2,005
2,145
Foreign net operating loss carry-forward 362
374
State tax benefits 44,643
35,409
Deferred tax assets, gross $ 115,107
$ 133,491
Valuation allowances (48,242 ) (33,924 )
Deferred tax assets net of valuation allowance $ 66,865
$ 99,567
Deferred tax liabilities:
Prepaid expenses and other $ (194 ) $ (184 )
Software development costs/fixed assets —
(157 )
Equity in income of equity-method investee (1,054 ) (1,455 )
Other (511 ) (58 )
Credit card fair value election differences (32,464 ) (42,939 )
Deferred costs (466 ) (696 )
Convertible senior notes (20,098 ) (28,921 )
Cancellation of indebtedness income (9,841 ) (29,491 )
Deferred tax liabilities, gross $ (64,628 ) $ (103,901 )
Deferred tax assets (liabilities), net $ 2,237
$ (4,334 )

We undertook a detailed review of our deferred taxes and determined that a valuation allowance was required for certain deferred tax assets in the U.S. for states and ~~various foreign jurisdictions (including U.S. territories).~~in the U.K. We reduce our deferred tax assets by a valuation allowance if it is more likely than not that some portion or all of a deferred tax asset will not be realized. The ultimate realization of deferred tax assets is dependent upon the generation of future taxable income during the periods in which temporary differences are deductible. In making our valuation allowance determinations, we consider all available

positive and negative evidence affecting specific deferred tax assets, including our past and anticipated future performance, the reversal of deferred tax liabilities, the length of carry-back and carry-forward periods, and the implementation of tax planning strategies. Because ~~this evaluation requires~~our valuation allowance evaluations require consideration of future events, significant judgment is required in making the ~~evaluation,~~evaluations, and our ~~conclusion~~conclusions could be materially different should certain of our expectations not be met. Our valuation ~~allowance was $48.2~~allowances totaled $39.2 million and ~~$33.9~~$40.8 million at December 31, ~~2017,~~2019 and December 31, ~~2016,~~2018, respectively. The significant components of the change in our valuation allowance include an $11.8 million increase due to losses incurred in our 2017 operations for which future benefits are not expected to be utilized, an $8.3 million increase against state tax deferred assets we believe will expire unused, offset by a $5.8 million decrease resulting from the corporate tax rate change enacted on December 22, 2017, in the Tax Cuts and Jobs Act of 2017. We note that we have not established a valuation allowance against approximately $2.0 million of federal minimum tax credits which are now fully refundable in the future without regard to our future results of operations.

Certain of our deferred tax assets relate to federal, foreign and state net operating losses, capital losses, and credits, ~~as noted in the above table,~~ and we have no other net operating losses, capital losses, or credit ~~carry-forwards~~carryforwards other than those noted herein. We have recorded a federal deferred tax asset of ~~$49.1~~$18.0 million ~~reflecting the tax benefit of~~(based on federal net operating loss ~~and capital loss~~ carryforwards of $85.6 million, which expire in varying amounts between 2029 and ~~2033.~~

~~Beyond allowing for the refundability of~~2037). We have also recorded a federal minimum tax credits, the Tax Cuts and Jobs Act of 2017 made other significant changes to the Internal Revenue Code. Because of the significance of these changes, the SEC staff issued Staff Accounting Bulletin No. 118, Income Tax Accounting Implications of the Tax Cuts and Jobs Act (“SAB 118”), which allows us to record provisional amounts during a measurement period not to extend beyond one year of the enactment date. Accordingly, we have recorded provisional amounts in our consolidated financial statements. Although we do not anticipate remeasurements of our recorded amounts, such remeasurements could occur given the passage of these significant tax law changes so late in the 2017 year, coupled with ongoing guidance and accounting interpretations that are expected over the next 12 months. We expect to complete our analysis within the measurement period in accordance with SAB 118.

~~One significant provision within the new tax legislation is the decrease in the U.S. corporate income tax rate from 35% to 21%, which resulted in the re-measurement of our net~~ deferred tax asset ~~balance and related valuation allowance to reflect the future tax benefit at the newly enacted rate. Our net U.S. deferred tax asset was reduced by $4.3~~of $0.6 million ~~as was our valuation allowance against this asset. Because~~(based on federal capital loss carryovers of ~~these offsetting remeasurements, the change~~$2.8 million, which expire in the U.S. corporate income tax rate had no effect on our 2017 effective tax rate. The Tax Cuts and Jobs Act of 2017 also requires the payment of a transition tax on the mandatory deemed repatriation of cumulative, unremitted foreign earnings. Based upon all available evidence and our analysis, we have no transition tax liability because we have a net earnings and profits deficit in our controlled foreign corporations; accordingly, this particular provision did not affect our 2017 effective tax rate.

Although the Tax Cuts and Jobs Act of 2017 provides for a modified territorial tax system beginning in 2018, it includes two new U.S. tax base anti-erosion provisions, the global intangible low-taxed income (“GILTI”) provisions and the base-erosion and anti-abuse tax (“BEAT”) provisions. The GILTI provisions would require us to include foreign subsidiary earnings that exceed an allowable return on the foreign subsidiary’s tangible assets in our U.S. income tax return. We do not expect that the GILTI inclusions will result in any significant U.S. tax for us, and, if applicable, we intend to account for the GILTI tax in the period in which it is incurred. Therefore, we have not included any deferred tax impacts of GILTI in our 2017 consolidated financial statements. The BEAT provisions eliminate the deduction of certain base-eroding payments made to related foreign corporations and impose a minimum tax if it is greater than the regular tax. Based upon all available evidence and our analysis, we do not expect that the BEAT provisions will apply to us.

~~We conduct business globally, and as a result, our~~2021).

Our subsidiaries file federal, state and/or foreign income tax returns. In the normal course of our business, we are subject to examination by taxing authorities throughout the world, including such major jurisdictions as the U.S., the U.K., and various U.S. states and territories. With a few exceptions of a non-material nature and considering our 2008-related settlement with the ~~exception of our 2008 tax-settlement-related claims~~IRS discussed previously, we are no longer subject to federal, state, local, or foreign income tax examinations for years prior to ~~2013.~~2015.

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Table of Contents

Reconciliations (in thousands) of our unrecognized tax benefits from the beginning to the end of ~~2017~~2019 and ~~2016,~~2018, respectively, are as follows:

	2019			2018
Balance at January 1,	$	(414	)	$	(373	)
Reductions based on tax positions related to prior years		13			51
Additions based on tax positions related to the current year		(83	)		(71	)
Interest and penalties accrued		(29	)		(21	)
Balance at December 31,	$	(513	)	$	(414	)

2017 2016
Balance at January 1, $ (818 ) $ (1,798 )
Reductions based on tax positions related to prior years 583
1,167
Additions based on tax positions related to the current year (87 ) (82 )
Interest and penalties accrued (51 ) (105 )
Balance at December 31, $ (373 ) $ (818 )

Further, our unrecognized tax benefits that, if recognized, would affect the effective tax rate are not material at only $0.5 million and $0.4 million ~~and $0.8 million~~ at December 31, ~~2017,~~2019, and ~~2016,~~2018, respectively.

*13.*
~~13.~~	Net ~~Loss~~Income Attributable to Controlling Interests Per Common Share

We compute net income (loss) attributable to controlling interests per common share by dividing net income (loss) attributable to controlling interests by the weighted-average number of shares of common ~~shares~~stock (including participating securities) outstanding during the period, as discussed below. Diluted computations applicable in financial reporting periods in which we report income reflect the potential dilution to the basic income per share of common ~~share~~stock computations that could occur if securities or other contracts to issue common stock were exercised, were converted into common stock or were to result in the issuance of common stock that would share in our results of operations. In performing our net income (loss) attributable to controlling interests per share of common ~~share~~stock computations, we apply accounting rules that require us to include all unvested stock awards that contain non-forfeitable rights to dividends or dividend equivalents, whether paid or unpaid, in the number of shares outstanding in our basic and diluted calculations. Common stock and certain unvested share-based payment awards earn dividends equally, and we have included all outstanding restricted stock awards in our basic and diluted calculations for current and prior periods.

The following table sets forth the computations of net ~~loss~~income attributable to controlling interests per share of common ~~share~~stock (in thousands, except per share data):

	For the Year Ended December 31,
	2019			2018
Numerator:
Net income attributable to controlling interests	$	26,443		$	7,856
Preferred stock dividends and accretion		(1,153	)		—
Net income attributable to common shareholders	$	25,290		$	7,856
Denominator:
Basic (including unvested share-based payment awards) (1)		14,499			13,927
Effect of dilutive stock compensation arrangements		774			75
Diluted (including unvested share-based payment awards) (1)		15,273			14,002
Net income attributable to common shareholders per share—basic	$	1.74		$	0.56
Net income attributable to common shareholders per share—diluted	$	1.66		$	0.56

For the Year Ended December 31,
2017 2016
Numerator:
Net loss attributable to controlling interests $ (40,781 ) $ (6,335 )
Denominator:

Basic (including unvested share-based payment awards) (1) 13,925
13,867
Effect of dilutive stock compensation arrangements (2) 15
70
Diluted (including unvested share-based payment awards) (1) 13,940
13,937
Net loss attributable to controlling interests per common share—basic $ (2.93 ) $ (0.46 )
Net loss attributable to controlling interests per common share—diluted $ (2.93 ) $ (0.46 )


~~(1)~~ (1)	Shares related to unvested share-based payment awards included in our basic and diluted share counts were ~~281,282~~512,636 for the year endedDecember 31, ~~2017~~2019, compared to ~~300,478~~272,172 for the year endedDecember 31, ~~2016~~2018.


~~(2)~~	The effect of dilutive stock compensation arrangements is shown only for informational purposes where we are in a net loss position. In such situations, the effect of including outstanding options and restricted stock would be anti-dilutive, and they are thus excluded from all loss period calculations.

As their effects were anti-dilutive, we excluded stock options to purchase 0.5 million and 2.9 million shares from our net income attributable to controlling interests per share of common stock calculations for the years ended December 31, 2019 and 2018, respectively. Additionally, as their effects were anti-dilutive, we excluded all shares associated with our Series A Preferred Stock. See Note 16 "Related Party Transactions" for a further discussion of our Series A Preferred Stock.

For the years ended December 31, ~~2017~~2019and ~~2016~~2018, there were no shares potentially issuable and thus includible in the diluted net income attributable to controlling interests per share of common ~~share~~stock calculations pursuant to our~~5.875%~~ convertible senior notes. However, in future reporting periods during which our closing stock price is above the $24.61 conversion price for the~~5.875%~~ convertible senior notes, and depending on the closing stock price at conversion, the maximum potential dilution under the conversion provisions of such notes is ~~3.6~~1.4 million shares, which could be included in diluted share counts in net income per share of common ~~share~~stock calculations. See Note 10, “Convertible Senior Notes,” for a further discussion of these convertible securities.

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~~14.~~	~~Stock-Based Compensation~~

14.

Stock-Based Compensation

We currently have two stock-based compensation plans, the Second Amended and Restated Employee Stock Purchase Plan (the “ESPP”) and the ~~Second~~Fourth Amended and Restated 2014 Equity Incentive Plan (the ~~“2014~~“Fourth Amended 2014 Plan”). The Fourth Amended 2014 Plan was approved by our shareholders in May 2019. Among other things, the Fourth Amended 2014 Plan (i) increased the number of shares of Common Stock available for issuance under the plan by 2,000,000 shares and (ii) extended the term of the plan by approximately two years. As of December 31, ~~2017, 9,092~~2019, 65,771 shares remained available for issuance under the ESPP and ~~1,082,668~~1,791,565 shares remained available for issuance under the Fourth Amended 2014 Plan.

Exercises and vestings under our stock-based compensation plans resulted in ~~$0 in~~no income tax-related charges to ~~additional~~ paid-in capital during the ~~year~~years ended December 31, ~~2017, with $(82,000) in such charges for the year ended December 31, 2016.~~

2019and 2018.

Restricted Stock and Restricted Stock ~~Unit Awards~~

Units

During the ~~year~~years ended December 31, ~~2017~~ 2019and ~~2016,~~2018, we granted ~~102,000~~229,500 and ~~321,068~~533,177 shares of restricted stock and restricted stock units (net of any forfeitures), respectively, with aggregate grant date fair values of $~~0.3~~0.9 million and $~~1.0~~1.3 million,, respectively. We incurred expenses of ~~$0.6~~$1.0 million and ~~$0.6~~$0.7 million during the ~~year~~years ended December 31, ~~2017~~ 2019and ~~2016,~~2018, respectively, related to restricted stock ~~and restricted stock unit~~ awards. When we grant restricted stock and restricted stock units, we defer the grant date value of the restricted stock and restricted stock unit and amortize that value (net of the value of anticipated forfeitures) as compensation expense with an offsetting entry to the ~~additional~~ paid-in capital component of our consolidated shareholders’ equity. Our restricted stock awards typically vest over a range of 12 to 60 months (or other term as specified in the ~~grant)~~grant which may include the achievement of performance measures) and are amortized to salaries and benefits expense ratably over applicable vesting periods. As of December 31, ~~2017~~2019, our unamortized deferred compensation costs associated with non-vested restricted stock awards were $~~0.1~~0.7 million with a weighted-average remaining amortization period of ~~0.4 years~~.

2.1 years.

Stock Options

Our Fourth Amended 2014 Plan provides that we may grant options on or shares of our common stock (and other types of equity awards) to members of our Board of Directors, employees, consultants and advisors. The exercise price per share of the options ~~may~~must be ~~less than,~~ equal to or greater than the market price on the date the option is granted. The option period may not exceed 510 years from the date of grant. The vesting requirements for options ~~could range from 0 to 5 years.~~are determined by the Compensation Committee of the Board of Directors. We had expense of ~~$0.9~~$0.7 million and ~~$0.8~~$0.6 million related to stock option-related compensation costs during the years ended December 31, ~~2017~~ 2019and ~~2016,~~2018, respectively. When applicable, we recognize stock option-related compensation expense for any awards with graded vesting on a straight-line basis over the vesting period for the entire award. ~~Information related to options~~The table below includes additional information about outstanding ~~is as follows:~~options:

	Number of Shares			Weighted-Average Exercise Price		Weighted-Average of Remaining Contractual Life (in years)		Aggregate Intrinsic Value
Outstanding at December 31, 2018		3,121,200		$	3.50
Issued		50,000		$	3.13
Exercised		(469,701	)	$	2.59
Cancelled/Forfeited		(14,000	)	$	3.13
Outstanding at December 31, 2019		2,687,499		$	3.66		2.2	$	14,386,956
Exercisable at December 31, 2019		1,076,836		$	3.50		1.5	$	5,930,463

December 31, 2017
Number of
Shares Weighted-
Average
Exercise Price Weighted-
Average of Remaining
Contractual Life (in years) Aggregate
Intrinsic
Value
Outstanding at December 31, 2016 1,411,667
$ 3.09

Issued 1,215,000
$ 2.98

Exercised —
$ —

Cancelled/Forfeited (7,333 ) $ 3.04

Outstanding at December 31, 2017 2,619,334
$ 3.04
3.3 $ 17,312
Exercisable at December 31, 2017 794,871
$ 2.92
2.1 $ 17,312

We had ~~$0.9~~$0.5 million and ~~$0.7~~$1.2 million of unamortized deferred compensation costs associated with non-vested stock options as of December 31, ~~2017~~ 2019and ~~2016,~~ December 31, 2018, respectively.

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Table of Contents

15.
~~15.~~	Employee Benefit Plans

We maintain a defined contribution retirement plan (“401(k) plan”) for our U.S. employees that provides for a matching contribution by us. All full time U.S. employees are eligible to participate in the 401(k) plan. Our U.K. credit card subsidiary offers eligible employees membership in a Group Personal Pension Plan which is set up with Friends Provident. This plan is a defined contribution plan in which all permanent employees who have completed 3 months of continuous service are eligible to join the plan. Company matching contributions are available to U.K. employees who contribute a minimum of 3% of their salaries under our Group Personal Pension Plan and to U.S. employees who participate in our 401(k) plan. We made matching contributions under our U.S. and U.K. plans of ~~$272,005~~$285,618 and ~~$307,361~~$285,477 in ~~2017~~2019 and ~~2016,~~2018, respectively.

Also, all employees, excluding executive officers, are eligible to participate in the ESPP. Under the ESPP, employees can elect to have up to 10% of their annual wages withheld to purchase our common stock up to a fair market value of $10,000. The amounts deducted and accumulated by each participant are used to purchase shares of common stock on or as promptly as practicable after the last business day of each month. The price of stock purchased under the ESPP is approximately 85% of the fair market value per share of our common stock on the purchase date. Employees contributed ~~$35,593~~$108,466 to purchase ~~16,954~~19,641 shares of common stock in ~~2017~~2019 and ~~$28,541~~$51,593 to purchase ~~11,053~~23,681 shares of common stock in ~~2016~~2018 under the ESPP. The ESPP covers up to ~~150,000~~100,000 shares of common stock. Our charge to expense associated with the ESPP was ~~$22,590~~$31,954 and ~~$16,930~~$28,629 in ~~2017~~2019 and ~~2016,~~2018, respectively.

16.
~~16.~~	Related Party Transactions

Under a shareholders’ agreement ~~into~~ which we entered into with certain shareholders, including David G. Hanna, Frank J. Hanna, III ~~Richard R. House, Jr., Richard W. Gilbert~~ and certain trusts that were Hanna affiliates, following our initial public offering (1) if one or more of the shareholders accepts a bona fide offer from a third party to purchase more than 50% of the outstanding common stock, each of the other shareholders that is a party to the agreement may elect to sell his shares to the purchaser on the same terms and conditions, and (2) if shareholders that are a party to the agreement owning more than 50% of the common stock propose to transfer all of their shares to a third party, then such transferring shareholders may require the other shareholders that are a party to the agreement to sell all of the shares owned by them to the proposed transferee on the same terms and conditions.

In June 2007, we entered into a sublease for 1,000 square feet (as later adjusted to 600 square feet) of excess office space at our Atlanta headquarters with HBR Capital, Ltd. (“HBR”), a company co-owned by David G. Hanna and his brother Frank J. Hanna, III. The sublease rate per square foot is the same as the rate that we pay under the prime lease. Under the sublease, HBR paid us ~~$26,629~~$16,627 and ~~$26,103~~$18,089 for ~~2017~~2019 and ~~2016,~~2018, respectively. The aggregate amount of payments required under the sublease from January 1, ~~2018~~2020 to the expiration of the sublease in May 2022 is ~~$124,087.~~

$41,527.

In January 2013, HBR began leasing the services of four employees from us. HBR reimburses us for the full cost of the employees, based on the amount of time devoted to HBR. In the years ended December 31, ~~2017~~2019 and ~~2016,~~2018, we received ~~$263,453~~$269,072 and ~~$260,586,~~$270,932, respectively, of reimbursed costs from HBR associated with these leased employees.

On November 26, 2014, we and certain of our subsidiaries entered into a Loan and Security Agreement with ~~Dove Ventures, LLC, a Nevada limited liability company (“Dove”).~~Dove. The agreement ~~provides~~provided for a senior secured term loan facility in an amount of up to $40.0 million at any time outstanding. ~~The~~On December 27, 2019, the Company issued 400,000 shares (aggregate initial liquidation preference of $40 million) of its Series A Preferred Stock in exchange for full satisfaction of the $40.0 million that the Company owed Dove under the Loan and Security ~~Agreement was fully drawn with~~ ~~$40.0 million outstanding as~~Agreement. Dividends on the preferred stock are 6% per annum (cumulative, non-compounding) and are payable in preference to any common stock dividends, in cash. The Series A Preferred Stock is perpetual and has no maturity date. The Company may, at its option, redeem the shares of ~~December 31, 2017. In November 2017,~~Series A Preferred Stock on or after January 1, 2025 at a redemption price equal to $100 per share, plus any accumulated and unpaid dividends. At the ~~agreement was amended to extend the maturity date~~request of a majority of the ~~term loan~~holders of the Series A Preferred Stock, the Company shall offer to ~~November 21, 2018. All other terms remain unchanged.~~

~~Our obligations under~~redeem all of the ~~agreement are guaranteed by certain subsidiary guarantors~~Series A Preferred Stock at a redemption price equal to $100 per share, plus any accumulated and ~~secured by a pledge of certain assets of ours and the subsidiary guarantors. The loans bear interest~~unpaid dividends, at the ~~rate~~option of ~~9.0%~~the holders thereof, on or after January 1, 2024. Upon the election by the holders of a majority of the Series A Preferred Stock, each share of the Series A Preferred Stock is convertible into the number of shares of the Company’s common stock as is determined by dividing (i) the sum of (a) $100 and (b) any accumulated and unpaid dividends on such share by (ii) an initial conversion price equal to $10 per ~~annum, payable monthly in arrears. The principal amount of these loans is payable in a single installment on November 21, 2018~~ ~~(as amended). The agreement includes customary affirmative and negative covenants, as well as customary representations, warranties and events of default. Subject~~share, subject to certain ~~conditions,~~adjustment in certain circumstances to prevent dilution. Given the redemption rights contained within the Series A Preferred Stock, we ~~can prepay~~account for the ~~principal amounts of these loans without premium or penalty.~~

outstanding preferred stock as temporary equity in the consolidated balance sheets. Dove is a limited liability company owned by three trusts. David G. Hanna is the sole shareholder and the President of the corporation that serves as the sole trustee of one of the trusts, and David G. Hanna and members of his immediate family are the beneficiaries of this trust. Frank J. Hanna, III is the sole shareholder and the President of the corporation that serves as the sole trustee of the other two trusts, and Frank J. Hanna, III and members of his immediate family are the beneficiaries of these other two trusts.

F-32

~~F-33~~

	Item 1.	Business	1
	Item 1.1A.	~~Business~~ Risk Factors	1 7
	Item ~~1A.~~1B.	~~Risk Factors~~ Unresolved Staff Comments	6 16
	Item ~~1B.~~2.	~~Unresolved Staff Comments~~ Properties	15 16
	Item 2.3.	~~Properties~~ Legal Proceedings	15 16
	~~Item 3.~~	~~Legal Proceedings~~		15
	Item 4.	Mine Safety Disclosure	16

PART II
	Item 5.	Market for ~~Registrant’s~~Registrant's Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities	17
	Item 6.	Selected Financial Data	17
	Item 7.	~~Management’s~~ Management's Discussion and Analysis of Financial Condition and Results of Operations	18
	Item 7A.	Quantitative and Qualitative Disclosures About Market Risk	33
	Item 8.	Financial Statements and Supplementary Data	33
	Item 9.	Changes in and Disagreements with Accountants on Accounting and Financial Disclosure	33
	Item 9A.	Controls and Procedures	33
	Item 9B.	Other Information	34 33

PART III

Item ~~10.~~10	Directors, Executive Officers and Corporate Governance	34
Item 11.	Executive Compensation	34
Item 12.	Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters	34
Item 13.	Certain Relationships and Related Transactions, and Director Independence	34
Item 14.	Principal Accountant Fees and Services	34


PART IV
	Item 15.	34Exhibits and Financial Statement Schedules	35
	Item 16.	Form 10-K Summary	38

~~PART IV~~
	~~Item 15.~~	~~Exhibits and Financial Statement Schedules~~		35
	~~Item 16.~~	~~Form 10-K Summary~~		38

	Page

	~~Page~~
Report of Independent Public Accounting Firm	F-1
Consolidated Balance Sheets as of December 31, ~~2017~~2019 and ~~2016~~2018	F-2
Consolidated Statements of Operations for the Years Ended December 31, ~~2017~~2019 and ~~2016~~2018	F-3
Consolidated Statements of Comprehensive ~~Loss~~Income for the Years Ended December 31, ~~2017~~2019 and ~~2016~~2018	F-4
Consolidated Statements of Shareholders’ ~~Deficit~~Equity (Deficit) for the Years Ended December 31, ~~2017~~2019 and ~~2016~~2018	F-5
Consolidated Statements of Cash Flows for the Years Ended December 31, ~~2017~~2019 and ~~2016~~2018	F-6
Notes to Consolidated Financial Statements as of December 31, ~~2017~~2019 and ~~2016~~2018	F-7

	•	the duration and magnitude of the impact the novel coronavirus, or COVID-19 ("COVID-19"), could have on credit usage and payments;
	•	our ability to manage costs in line with the expansion or contraction of our various business lines;




2016	High	Low
1st Quarter 2016	$3.48	$2.90
2nd Quarter 2016	$3.23	$2.64
3rd Quarter 2016	$3.15	$2.72
4th Quarter 2016	$3.50	$2.71

2017	High	Low
1st Quarter 2017	$3.07	$2.42
2nd Quarter 2017	$3.19	$2.30
3rd Quarter 2017	$2.70	$2.14
4th Quarter 2017	$2.45	$2.15



	Total Number of Shares Purchased	Average Price Paid per Share		Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs	Maximum Number of Shares that May Yet Be Purchased under the Plans or Programs (1)(2)
October 1- October 31	7,054	$	2.38	7,054	4,864,131
November 1 - November 30	11,188	$	2.38	11,188	4,852,943
December 1 - December 31	25,342	$	2.36	25,342	4,827,601
Total	43,584	$	2.37	43,584	4,827,601



Revolving credit facility (expiring October 30, 2019) that is secured by certain receivables and restricted cash	$	49.4
Revolving credit facility (expiring November 1, 2018) that is secured by the financial and operating assets of our CAR operations	24.8
Revolving credit facility (expiring December 31, 2019) that is secured by certain receivables and restricted cash	19.8
Revolving credit facility (expiring December 21, 2019) that is secured by certain receivables and restricted cash	3.8
Senior secured term loan from related parties (expiring November 21, 2018) that is secured by certain assets of the Company with an annual interest rate equal to 9.0%	40.0
Total	$	137.8



	December 31, 2017			December 31, 2016
Assets
Unrestricted cash and cash equivalents	$	41,484		$	76,052
Restricted cash and cash equivalents	29,174			16,589
Loans and fees receivable:
Loans and fees receivable, at fair value	11,109			15,648
Loans and fees receivable, gross	393,898			290,697
Allowances for uncollectible loans and fees receivable	(62,970		)	(43,275		)
Deferred revenue	(36,956		)	(23,639		)
Net loans and fees receivable	305,081			239,431
Property at cost, net of depreciation	3,229			3,829
Investment in equity-method investee	4,244			6,725
Deposits	252			505
Prepaid expenses and other assets	42,149			19,416
Total assets	$	425,613		$	362,547
Liabilities
Accounts payable and accrued expenses	$	115,737		$	86,768
Notes payable, at face value, net	226,238			141,166
Notes payable to related parties	40,000			40,000
Notes payable associated with structured financings, at fair value	9,240			12,276
Convertible senior notes	61,393			60,791
Income tax liability	9,132			15,769
Total liabilities	461,740			356,770
Commitments and contingencies (Note 11)
Equity
Common stock, no par value, 150,000,000 shares authorized: 15,291,884 shares issued and outstanding (including 1,459,233 loaned shares to be returned) at December 31, 2017; and 15,348,086 shares issued and outstanding (including 1,459,233 loaned shares to be returned) at December 31, 2016	—			—
Additional paid-in capital	212,785			211,646
Accumulated other comprehensive loss	(2,178		)	—
Retained deficit	(246,640		)	(205,859		)
Total shareholders’ equity	(36,033		)	5,787
Noncontrolling interests	(94		)	(10		)
Total equity	(36,127		)	5,777
Total liabilities and equity	$	425,613		$	362,547



	Common Stock
	Shares Issued		Amount		Additional Paid-In Capital			Accumulated Other Comprehensive Loss			Retained Deficit			Noncontrolling Interests			Total Equity
Balance at December 31, 2015	15,332,041		$	—	$	211,083		$	(600	)	$	(199,524	)	$	(8	)	$	10,951
Stock options exercises and proceeds related thereto	5,999				14			—			—			—			14
Compensatory stock issuances, net of forfeitures	321,068		—		—			—			—			—			—
Contributions from owners of noncontrolling interests	—		—		—			—			—			4			4
Amortization of deferred stock-based compensation costs	—		—		1,416			—			—			—			1,416
Redemption and retirement of shares	(311,022	)	—		(949		)	—			—			—			(949		)
Tax effects of stock-based compensation costs	—		—		82			—			—			—			82
Other comprehensive income (loss)	—		—		—			600			(6,335		)	(6		)	(5,741		)
Balance at December 31, 2016	15,348,086		$	—	$	211,646		$	—		$	(205,859	)	$	(10	)	$	5,777
Compensatory stock issuances, net of forfeitures	102,000		—		—			—			—			—			—
Contributions from owners of noncontrolling interests	—		—		—			—			—			7			7
Amortization of deferred stock-based compensation costs	—		—		1,528			—			—			—			1,528
Redemption and retirement of shares	(158,202	)	—		(389		)	—			—			—			(389		)
Other comprehensive loss	—		—		—			(2,178		)	(40,781		)	(91		)	(43,050		)
Balance at December 31, 2017	15,291,884		$	—	$	212,785		$	(2,178	)	$	(246,640	)	$	(94	)	$	(36,127	)



For the Year Ended December 31, 2017	Credit Cards			Auto Finance			Other Unsecured Lending Products			Total
Allowance for uncollectible loans and fees receivable:
Balance at beginning of period	$	(1.4	)	$	(2.1	)	$	(39.8	)	$	(43.3	)
Provision for loan losses	(19.2		)	(1.9		)	(56.5		)	(77.6		)
Charge offs	3.8			3.0			57.0			63.8
Recoveries	(1.4		)	(1.3		)	(3.2		)	(5.9		)
Balance at end of period	$	(18.2	)	$	(2.3	)	$	(42.5	)	$	(63.0	)



As of December 31, 2017	Credit Cards			Auto Finance			Other Unsecured Lending Products			Total
Allowance for uncollectible loans and fees receivable:
Balance at end of period individually evaluated for impairment	$	—		$	(0.2	)	$	(0.2	)	$	(0.4	)
Balance at end of period collectively evaluated for impairment	$	(18.2	)	$	(2.1	)	$	(42.3	)	$	(62.6	)
Loans and fees receivable:
Loans and fees receivable, gross	$	87.2		$	77.8		$	228.9		$	393.9
Loans and fees receivable individually evaluated for impairment	$	—		$	0.4		$	0.2		$	0.6
Loans and fees receivable collectively evaluated for impairment	$	87.2		$	77.4		$	228.7		$	393.3



For the Year Ended December 31, 2016	Credit Cards			Auto Finance			Other Unsecured Lending Products			Total
Allowance for uncollectible loans and fees receivable:
Balance at beginning of period	$	(1.2	)	$	(1.7	)	$	(18.6	)	$	(21.5	)
Provision for loan losses	0.7			(2.6		)	(51.8		)	(53.7		)
Charge offs	1.8			3.3			32.6			37.7
Recoveries	(2.7		)	(1.1		)	(2.0		)	(5.8		)
Balance at end of period	$	(1.4	)	$	(2.1	)	$	(39.8	)	$	(43.3	)



As of December 31, 2016	Credit Cards			Auto Finance			Other Unsecured Lending Products			Total
Allowance for uncollectible loans and fees receivable:
Balance at end of period individually evaluated for impairment	$	—		$	(0.3	)	$	(0.3	)	$	(0.6	)
Balance at end of period collectively evaluated for impairment	$	(1.4	)	$	(1.8	)	$	(39.5	)	$	(42.7	)
Loans and fees receivable:
Loans and fees receivable, gross	$	11.0		$	77.1		$	202.6		$	290.7
Loans and fees receivable individually evaluated for impairment	$	—		$	0.7		$	0.3		$	1.0
Loans and fees receivable collectively evaluated for impairment	$	11.0		$	76.4		$	202.3		$	289.7



ITEM 1.	BUSINESS



	As of
	December 31, 2017		December 31, 2016
Loans and fees receivable, at fair value	$	6,123	$	9,650
Total assets	$	6,392	$	10,291
Total liabilities	$	26	$	204
Members’ capital	$	6,366	$	10,087



Assets – As of December 31, 2017 (1)	Quoted Prices in Active Markets for Identical Assets (Level 1)		Significant Other Observable Inputs (Level 2)		Significant Unobservable Inputs (Level 3)		Carrying Amount of Assets
Loans and fees receivable, net for which it is practicable to estimate fair value	$	—	$	—	$	324,945	$	293,972
Loans and fees receivable, at fair value	$	—	$	—	$	11,109	$	11,109



Assets – As of December 31, 2016 (1)	Quoted Prices in Active Markets for Identical Assets (Level 1)		Significant Other Observable Inputs (Level 2)		Significant Unobservable Inputs (Level 3)		Carrying Amount of Assets
Loans and fees receivable, net for which it is practicable to estimate fair value	$	—	$	—	$	248,171	$	223,783
Loans and fees receivable, at fair value	$	—	$	—	$	15,648	$	15,648



Quantitative Information about Level 3 Fair Value Measurements
Fair Value Measurements	Fair Value at December 31, 2017		Valuation Technique	Unobservable Input	Range (Weighted Average)
Loans and fees receivable, at fair value	$	11,109	Discounted cash flows	Gross yield	15.8% to 27.4% (24.5%)
				Principal payment rate	1.9% to 3.6% (2.6%)
				Expected credit loss rate	9.4% to 10.4% (9.7%)
				Servicing rate	10.2% to 12.3% (10.5%)
				Discount rate	6.0% to 14.2% (12.8%)



Quantitative Information about Level 3 Fair Value Measurements
Fair Value Measurements	Fair Value at December 31, 2016		Valuation Technique	Unobservable Input	Range (Weighted Average)
Loans and fees receivable, at fair value	$	15,648	Discounted cash flows	Gross yield	24.2% to 35.8% (26.1%)
				Principal payment rate	2.2% to 3.5% (2.4%)
				Expected credit loss rate	11.8% to 18.0% (12.9%)
				Servicing rate	8.6% to 9.6% (8.8%)
				Discount rate	5.8% to 13.6% (12.5%)



Liabilities – As of December 31, 2017	Quoted Prices in Active Markets for Identical Assets (Level 1)		Significant Other Observable Inputs (Level 2)		Significant Unobservable Inputs (Level 3)		Carrying Amount of Liabilities
Liabilities not carried at fair value
Revolving credit facilities	$	—	$	—	$	160,854	$	160,854
Amortizing debt facilities	$	—	$	—	$	65,384	$	65,384
Senior secured term loan	$	��	$	—	$	40,000	$	40,000
5.875% convertible senior notes	$	—	$	43,588	$	—	$	61,393
Liabilities carried at fair value
Notes payable associated with structured financings, at fair value	$	—	$	—	$	9,240	$	9,240



Liabilities - As of December 31, 2016	Quoted Prices in Active Markets for Identical Assets (Level 1)		Significant Other Observable Inputs (Level 2)		Significant Unobservable Inputs (Level 3)		Carrying Amount of Liabilities
Liabilities not carried at fair value
Revolving credit facilities	$	—	$	—	$	83,184	$	83,184
Amortizing debt facilities	$	—	$	—	$	57,982	$	57,982
Senior secured term loan	$	—	$	—	$	40,000	$	40,000
5.875% convertible senior notes	$	—	$	40,609	$	—	$	60,791
Liabilities carried at fair value
Notes payable associated with structured financings, at fair value	$	—	$	—	$	12,276	$	12,276



As of December 31, 2017	Loans and Fees Receivable at Fair Value		Loans and Fees Receivable Pledged as Collateral under Structured Financings at Fair Value
Aggregate unpaid principal balance within loans and fees receivable that are reported at fair value	$	4,416	$	11,349
Aggregate fair value of loans and fees receivable that are reported at fair value	$	1,869	$	9,240
Aggregate fair value of receivables carried at fair value that are 90 days or more past due (which also coincides with finance charge and fee non-accrual policies)	$	5	$	17
Aggregate excess of balance of unpaid principal receivables within loans and fees receivable that are reported at fair value and are 90 days or more past due (which also coincides with finance charge and fee non-accrual policies) over the fair value of such loans and fees receivable	$	107	$	369



As of December 31, 2016	Loans and Fees Receivable at Fair Value		Loans and Fees Receivable Pledged as Collateral under Structured Financings at Fair Value
Aggregate unpaid principal balance within loans and fees receivable that are reported at fair value	$	6,251	$	16,614
Aggregate fair value of loans and fees receivable that are reported at fair value	$	3,484	$	12,164
Aggregate fair value of receivables carried at fair value that are 90 days or more past due (which also coincides with finance charge and fee non-accrual policies)	$	6	$	22
Aggregate excess of balance of unpaid principal receivables within loans and fees receivable that are reported at fair value and are 90 days or more past due (which also coincides with finance charge and fee non-accrual policies) over the fair value of such loans and fees receivable	$	204	$	562



	Gross		Sublease Income			Net
2018	$	9,865	$	(6,741	)	$	3,124
2019	9,783		(6,930		)	2,853
2020	9,808		(7,126		)	2,682
2021	9,832		(7,327		)	2,505
2022	4,157		(3,117		)	1,040
Thereafter	—		—			—
Total	$	43,445	$	(31,241	)	$	12,204



	As of December��31,
	2017			2016
Deferred tax assets:
Software development costs/fixed assets	$	83		$	—
Goodwill and intangible assets	1,801			3,798
Provision for loan loss	16,320			18,353
Equity-based compensation	604			670
Accrued expenses	113			1,678
Accruals for state taxes and interest associated with unrecognized tax benefits	78			286
Federal net operating loss carry-forward	49,098			70,778
Alternative minimum tax credit carry-forward	2,005			2,145
Foreign net operating loss carry-forward	362			374
State tax benefits	44,643			35,409
Deferred tax assets, gross	$	115,107		$	133,491
Valuation allowances	(48,242		)	(33,924		)
Deferred tax assets net of valuation allowance	$	66,865		$	99,567
Deferred tax liabilities:
Prepaid expenses and other	$	(194	)	$	(184	)
Software development costs/fixed assets	—			(157		)
Equity in income of equity-method investee	(1,054		)	(1,455		)
Other	(511		)	(58		)
Credit card fair value election differences	(32,464		)	(42,939		)
Deferred costs	(466		)	(696		)
Convertible senior notes	(20,098		)	(28,921		)
Cancellation of indebtedness income	(9,841		)	(29,491		)
Deferred tax liabilities, gross	$	(64,628	)	$	(103,901	)
Deferred tax assets (liabilities), net	$	2,237		$	(4,334	)



	December 31, 2017
	Number of Shares		Weighted- Average Exercise Price		Weighted- Average of Remaining Contractual Life (in years)	Aggregate Intrinsic Value
Outstanding at December 31, 2016	1,411,667		$	3.09
Issued	1,215,000		$	2.98
Exercised	—		$	—
Cancelled/Forfeited	(7,333	)	$	3.04
Outstanding at December 31, 2017	2,619,334		$	3.04	3.3	$	17,312
Exercisable at December 31, 2017	794,871		$	2.92	2.1	$	17,312