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UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

WASHINGTON, DC 20549

FORM 10-K

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended December 31, 2020

2023

OR

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period fromto.

from____________to____________.

Commission file number: 001-31573

Medifast, Inc.

(Exact name of registrant as specified in its charter)

Delaware

13-3714405

(State or other jurisdiction of incorporation or organization)

(I.R.S. Employer Identification No.)

100 International Drive

Baltimore, Maryland

21202

21202

Baltimore, Maryland

(Address of principal executive offices)

(Zip code)

(410)

(410) 581-8042

(Registrant’s telephone number, including area code)

Securities registered pursuant to Section 12(b) of the Act:

Title of each class

Trading Symbol

Name of each exchange on which registered

Common Stock, $0.001 par value per share


MED

MED

New York Stock Exchange


Securities registered pursuant to Section 12(g) of the Act: None

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.

Yes No

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.

Yes No

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.

Yes No

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).

Yes No

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and emerging growth company in Rule 12b-2 of the Exchange Act.

Large accelerated filer

Accelerated filer

Non-accelerated filer

Smaller reporting company

Emerging growth company

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.

Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal control over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its audit report. þ

If securities are registered pursuant to Section 12(b) of the Act, indicate by check mark whether the financial statements of the registrant included in the filing reflect the correction of an error to previously issued financial statements.

Indicate by check mark whether any of those error corrections are restatements that required a recovery analysis of incentive-based compensation received by any of the registrant’s executive officers during the relevant recovery period pursuant to §240.10D-1(b).
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act).

Yes No

As of June 30, 2020,2023, the last business day of the Registrant’s most recently completed second fiscal quarter, the aggregate market value of the Registrant’s common stock (based on the closing sale price of $138.77,$92.16, as reported by the New York Stock Exchange on such date) held by non-affiliates was approximately $1.5$1.0 billion.

The number of shares of the registrant’s common stock outstanding at February 17, 20216, 2024 was 11,774,446.

10,895,595.

DOCUMENTS INCORPORATED BY REFERENCE

Portions of the Registrant’s definitive proxy statement to be filed with the Securities and Exchange Commission for its 20212024 Annual Meeting of Stockholders are incorporated by reference into Part III of this Annual Report on Form 10-K.



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CAUTIONARY STATEMENT REGARDING FORWARD-LOOKING STATEMENTS

This Annual Report on Form 10-K for the fiscal year ended December 31, 20202023 (“Report”) contains “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995, Section 27A of the Securities Act of 1933, as amended (the “Securities Act”) and Section 21E of the Securities Exchange Act of 1934, as amended (the “Exchange Act”). Forward-looking statements often include words such as “may,” “will,” “should,” “anticipate,” “estimate,” “expect,” “project,” “intend,” “plan,” “believe,” “seek,” “would,” “could,” or similar expressions and are made in connection with discussions of future operating or financial performance and/or events or developments that we expect or anticipate will occur in the future.

Forward-looking statements reflect management’s expectations, beliefs, plans, objectives, goals and strategies as of the date of this Report. Although we believe that these forward-looking statements and the underlying assumptions on which they are based are reasonable, forward-looking statements are not guarantees of future performance. By their nature, forward-looking statements are subject to risks, uncertainties and assumptions that are difficult to predict or quantify. Our actual results and financial condition may differ materially from what is anticipated in the forward-looking statements. Some of the risks and uncertainties that may affect our business include:

risks associated with our direct-to-consumer business model;
the impact of rapid growth on our systems;
disruptions in our supply chain;
health or advertising related claims by our clients;
our ability to continue to develop innovative new services and products and to continue to appeal to consumer preferences and the market;
effectiveness of our advertising and marketing programs, including use of social media by independent OPTAVIA Coaches;
our ability to maintain and grow our network of independent OPTAVIA Coaches;
the departure of one or more key personnel;
our ability to protect against online security risks, including security breaches and identity theft;
our ability to protect our brand and other intellectual property rights;
expansion into international markets increases our operational, regulatory and other risks;
adverse publicity associated with our products or business units;
the impact of existing and future laws and regulations on our business;
product liability claims;
actions of activist investors;
our ability to continue declaring dividends;
the impact of global outbreak of COVID-19;
consequences of unexpected geopolitical events, natural disasters, acts of war or terrorism, or climate change;
overall economic and market conditions and the resultant impact on consumer spending patterns;
fluctuations of the market price of our common stock due to factors that are beyond our control;
a failure of our internal control over financial reporting; and
other risks and uncertainties described elsewhere in this Report, including those described under Item 1A - “Risk Factors” of this Report, and in subsequent filings with the Securities and Exchange Commission (the “SEC”).
our ability to maintain and grow our network of independent OPTAVIA Coaches;
industry competition and new weight loss products, including weight loss medications, or services;

health or advertising related claims by our OPTAVIA customers;
our ability to continue to develop innovative new products and to continue to appeal to consumer preferences and the market;
effectiveness of our advertising and marketing programs, including use of social media by OPTAVIA Coaches;
effectiveness of our collaboration with LifeMD, Inc.;
the departure of one or more key personnel;
our ability to protect against online security risks, including security breaches;
risks associated with our direct-to-consumer business model;
disruptions in our supply chain;
adverse publicity associated with our products or offering;
the impact of existing and future laws and regulations on our business;
product liability claims;
actions of activist investors;
consequences of unexpected geopolitical events, natural disasters, or climate change;
overall economic and market conditions and the resultant impact on consumer spending patterns;
fluctuations of the market price of the Company’s common stock due to factors that are beyond our control;
a failure of our internal control over financial reporting; and
other risks and uncertainties described elsewhere in this Report, including those described under Item 1A - “Risk Factors” of this Report, and in subsequent filings with the Securities and Exchange Commission (the “SEC”).
Readers are cautioned not to place undue reliance on forward-looking statements, which speak only as of the date of this Report. We undertake no obligation to update any information contained in this Report or to publicly release the results of any revisions to forward-looking statements to reflect events or circumstances of which we may become aware after the date of this Report.

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PART I

Item 1

Business

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Item 1A

Risk Factors

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Item 1B

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PART II

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PART IV

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PART I

ITEM 1. BUSINESS

SUMMARY

Medifast, Inc. (“Medifast,” the “Company,” “we” or “us”) is the global company behind one of the fastest-growing health and wellness communities called company known for its habit-based and coach-guided lifestyle solution, OPTAVIA®, which offers. The Company has initiated its business transformation by expanding into the medically supported weight loss and sports nutrition markets, reflecting its commitment to providing comprehensive health and wellness solutions to customers as both their needs and the industry evolve.
Medifast has created a well-capitalized business and OPTAVIA has grown into a billion-dollar brand under current leadership. It has a powerful business model, building a network of more than 41,100 active earning Coaches and impacting more than 3 million customers. Medifast was recognized in 2023 by Financial Times as one of The Americas' Fastest Growing Companies and in 2022 as one of America's Best Mid-Sized Companies by Forbes.
As a physician-founded company with a 40+ year history, Medifast is a leader in the U.S. weight management industry. OPTAVIA's lifestyle plans deliver clinically proven health benefits as well as evidence-based tools, including scientifically developed products and a framework for habit creation reinforced by independent Coaches and community support. The Company continues to innovate and build upon its scientific and clinical heritage to fulfill its mission of offering Lifelong Transformation, One Healthy Habit at a Time®. Reflecting the success of our
OPTAVIA's holistic approach to health and wellness, we have consistently grown revenue over the past four years. Of equal importance, we expect our differentiated model to deliver long-term growth in the foreseeable future.

Medifast has created a new business model by combining the most powerful aspects of direct selling, while eliminating those dimensions that have typically challenged other companies. Medifast is often compared to diet and weight loss-only companies or to multi-level marketing companies, but our model is different. We employ a differentiated direct-to-consumer sales model in which approximately 92.0% of our revenue comes from subscription-based meal-plan orders.

Our OPTAVIA brand offers a highly competitive and effective lifestyle solution centered on developing new healthy habits through smaller, foundational changes called micro-habits. The program is built around four key components:

Independent Coaches: Independent OPTAVIA Coaches provide individualized support and guidance to customers on the path to optimal health and wellbeing.
OPTAVIA Community: A Community theof like-hearted people providing each other with real-time connection and support.
The Habits of Health®Health® Transformational System,System: A proprietary system that offers easy steps to a sustainable healthy lifestyle.
Products & Plans: Clinically proven plans and Scientifically Developed Productsscientifically developed products, backed by dietitians, scientists and Clinically Proven Plans.

physicians.

OPTA

Independent OPTAVIA Coaches: VIA's collaboration with LifeMD, Inc. (Nasdaq: LFMD) (“LifeMD”) offers access to a new resource for eligible customers:
Clinicians as Partners: Through a collaboration with the national virtual primary care provider LifeMD, OPTAVIA customers have access to board-certified affiliated clinicians and medication, such as GLP-1s, that support treatment plans for obesity and other health conditions.
Provide individualized support and guidance to clients on the path to optimal health and wellbeing.
OPTAVIA Community:A Community of like-hearted people providing each other with real-time connection and support.
The Habits of Health® Transformational System: A proprietary system which offers easy steps to a sustainably healthy lifestyle.
Products & Plans: Clinically proven plans and scientifically developed products, called “Fuelings,” backed by dietitians, scientists and physicians.

We help clientscustomers achieve their health goals through a network of more than 44,000approximately 41,100 active earning independent OPTAVIA Coaches, approximately 90.0%about 90% of whom were clientscustomers first, and have impacted almost 2.0more than 3 million lives to date. OPTAVIA Coaches introduce clientscustomers to a set of healthy habits, in most cases starting with the habit of healthy eating, and offer exclusive OPTAVIA-branded nutritional products, or Fuelings.including Fuelings as well as OPTAVIA ACTIVE, a new line of essential amino acid supplements and protein powders. Fuelings are nutrient-dense, portion-controlled, nutritionally interchangeable and simple to use. They are formulated with high-quality ingredients and are fortified withcontain probiotic BC30cultures, which help support digestive health, as part of a balanced diet and healthy lifestyle, vitamins and minerals, as well as other nutrients essential for good health. Our products are used as tools and support the process of integrating healthy habits into their client’s day-to-day lives.

our customers' daily life.

The OPTAVIA coaching modelCoaching Model is client-centriccustomer-centric and boasts an energized health and wellness community. It promotes holistic health and wellness and positions healthy weight as a catalyst to greater lifestyle changes. OPTAVIA Coaches provide personalized support to their Clientscustomers and motivate them by sharing their passion for healthy living and lifestyle transformation. We believe this personal coaching is an essential factor in client success based on findings from a clinical study published in Obesity Science and Practice in 2018 which validated the OPTAVIA model when its meal plan was combined with education and support consistent with that provided by OPTAVIA Coaches.

The entrepreneurial spirit of our OPTAVIA Coaches is another key to our success, as they create a continuous cycle of growth, activating new Clients,customers, many of whom go on to becomeOPTAVIA Coaches. We offer economic incentives designed to support each OPTAVIA Coach’s long-term success, which we believe plays an important role in their financial wellness, providing the

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providing the opportunity to improve their finances while changing the health trajectory of families, communities and generations.1

OPTAVIA Coaches are independent contractors, not employees, who support our clientscustomers and market our products and services primarily through word of mouth, email and via social media channels such as Facebook, Instagram, TwitterX and video conferencing platforms. As entrepreneurs, OPTAVIA Coaches market our products to friends, family and other acquaintances. OPTAVIA products are shipped directly to OPTAVIA clientscustomers who are working with an OPTAVIA Coach. OPTAVIA Coaches do not handle or deliver merchandise to clients.customers. This arrangement frees our OPTAVIA Coaches from having to manage inventory and allows them to maintain an arms-length transactional relationship while focusing their attention on support and encouragement.

We measurebelieve our success by the results our clients are able to achieve. The more OPTAVIA Coaches we have, the more clients we can serve. The total number of active earning OPTAVIA Coaches as of December 31, 2020 was 44,200. Our growthcoach-based model is demonstrated by strong financial performance over the last several years. We generated revenue of $934.8 million in 2020, $713.7 million in 2019scalable and $501.0 million in 2018, representing year-over-year increases of 31.0% in 2020 and 42.4% in 2019. Income from operations was $134.2 million in 2020, $91.0 million in 2019 and $69.1 million in 2018, increases of 47.5% in 2020 and 31.8% in 2019.

As a result of our strategic investment in the development, introduction, and marketing of our OPTAVIA brand, our OPTAVIA business accounted for approximately 98.0% of our revenues for the year ended December 31, 2020.

We are one of the fastest growing health and wellness companies in the United States, with a large and growing market opportunity. Our scalable coach-based approach drives both clientcustomer success and growth. We believeexpect our continued investment in fostering a robust community around our OPTAVIA brand and our OPTAVIA Coaching Model will continue to drive a sustainable, repeatable business rhythm focused on our mission of offering the world Lifelong Transformation, One Healthy Habit at a Time.

rhythm.

Our operations are conducted through our wholly owned subsidiaries, Jason Pharmaceuticals, Inc., OPTAVIA LLC, Jason Enterprises, Inc., Jason Properties, LLC, Medifast Franchise Systems, Inc., Seven Crondall Associates, LLC, Corporate Events, Inc., OPTAVIA (Hong Kong) Limited, OPTAVIA (Singapore) PTE. LTD and OPTAVIA Health Consultation (Shanghai) Co., Ltd.

COVID-19 Update

Competition and Macroeconomic Conditions
Certain global economic challenges including the impact of inflation and adverse labor market conditions have caused macroeconomic uncertainty and volatility in markets where we, our suppliers and our

OPTAVIA Coaches operate.

We are exposed to market risks from changes in commodity or other raw material prices. Rising inflation could impact our cost structure and put pressure on consumer spending. Increases in commodity prices or food costs, including as a result of inflation, could affect the global and U.S. economies and could also adversely impact our business, financial condition or results of operations. Our variable cost structure can be utilized to adapt to changing market conditions with potential actions including adjustments to our manufacturing, distribution and customer support infrastructure. In December 2019,addition, adverse labor market conditions could constrain our ability to manufacture and deliver products or increase the associated costs. We continue to take steps to attract, train, and develop personnel. As a novel strain of coronavirus (“COVID-19”) was identified in Asia. Over the next several months, COVID-19 quickly spread across the world. In March 2020, the World Health Organization declared COVID-19 a worldwide pandemic. As of February 2021, the virus continuesresponse, we may periodically take incremental pricing actions to spread, infecting more than 110 million people worldwide,offset supply chain costs, inflationary pressures, and impacting worldwide economic activity. adverse labor market conditions.
In response to the pandemic, many governments implemented policies intended to stop or slow the further spread of the disease, such as social distancing and shelter-in-place orders. This has resulted in the temporary closure of schools and non-essential businesses. Becausechanging macroeconomic conditions, the Company sells products that are essential to the daily lives of consumers, the COVID-19 pandemic has not had a material impact to our consolidated operating results for the year ended December 31, 2020.  

While the duration and severity of this COVID-19 pandemic is uncertain, the extent to which the pandemic ultimately impacts the Company’s business, financial condition, results of operations, cash flows, and liquidity may differ from management’s current estimates. The difference is due to inherent uncertainties regarding the duration and further spread of the outbreak, its severity, government actions taken to contain the virus or treat its impact, changes in consumer behavior resulting from the pandemic and how quickly and to what extent normal economic and operating conditions can resume.

1 OPTAVIA makes no guarantee of financial success. Success with OPTAVIA results from successful sales efforts, which require hard work, diligence, skill, persistence, competence, and leadership. Please see the OPTAVIA Income Disclosure Statement (http://bit.ly/idsOPTAVIA) for statistics on actual earnings of Coaches.

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These uncertainties make it challenging for our management to estimate our future business performance. However, we continue to actively monitor the impact of COVID-19 and related developments on our business.

Although the COVID-19 pandemic has impacted our business operations in multiple ways, our manufacturing facility remains fully operational to date and we have not experienced any meaningful disruption to our worldwide supply chain.  Additionally, nutritional supplements and health foods have been designated critical/essential infrastructure in the U.S. and, as such, we have continued to actively manufacture and distribute our products in our markets around the world.  We will continue to communicate with our supply chain partners to identify and mitigate risk and to manage inventory levels. While our manufacturing and distribution employees continue to work on site, they are following additional health and safety guidelines. In response to the public health crisis posed by COVID-19, we took numerous actions, including:

instituting enhanced safety protocols, limited visitation to our plant and distribution center and rolling out additional sick leave (crisis pay) for our onsite essential employees
successfully implementing a work-from-home plan for all non-essential employees to comply with guidelines from government and health officials and also extended crisis pay;
changing this year’s OPTAVIA convention from a live event in July to a virtual event;
prioritizing production to our highest volume products limiting our stock keeping unit (“SKU”) assortment to ensure that we are able to meet anticipated product demand across core items;
employing incentives and promotions to help OPTAVIA Coaches adjust to the adverse effect of overall economic conditions and the nationwide actions taken to control the spread of the virus;
providing additional health and safety precautions in our headquarters, manufacturing and distribution centers, including use of personal protective equipment and frequent hand sanitization; and
process controls in relation to social distancing, visitors, travel and quarantine.

The Company’s priorities during the COVID-19 pandemic continue to be protecting the health and safety of our employees and OPTAVIA Coaches, and their families; maximizing the availability of products that help consumers with their needs; and the use of our employees’ talents and our resources to help society meet and overcome the current challenges. The senior management team meets regularly to review and assess the status of the Company’s operations and health and safety of its various constituencies, and will continue to proactively respond to the situation and may take further actions that alter the Company’sits business operations as may be required by governmental authorities, or that are determined to be in the best interests of employees, OPTAVIA Coaches and consumers.

customers.

These macroeconomic uncertainties make it challenging for our management to estimate our future business performance. However, we intend to continue to actively monitor the impact of these developments on our business and will update our practices accordingly.
The weight loss industry is very competitive and encompasses a diverse array of weight loss products and programs. These include a wide variety of commercial weight loss programs, pharmaceutical products, surgical interventions, books, self-help diets, dietary meal replacements, and appetite suppressants as well as digital tools, app-based health and wellness monitoring solutions, and wearable trackers. The weight loss market is served by a diverse array of competitors. Potential customers seeking to manage their weight can turn to traditional center-based competitors, online diet-oriented sites, self-directed dieting and self-administered products such as prescription medications, over-the-counter medications and supplements as well as medically supervised programs. Recently, it became clear that medical weight loss solutions, such as GLP-1 medications, have become an increasingly key component of the overall health and wellness ecosystem, and the recent surging awareness and popularity of these weight loss medications serve as another major competitor, as these products have prompted a huge change in the way that consumers think about weight loss and lifestyle modification solutions in general. We recognize that these weight loss medications have attracted significant attention from the market and pose a threat to our interactions with our customer base. Importantly, the efficacy claims of GLP-1 medications for weight loss are based specifically on their incorporation of lifestyle changes that include a reduced calorie diet and increased physical activity. As a result, under
1

OPTAVIA makes no guarantee of financial success. Success with OPTAVIA results from successful sales efforts, which require hard work, diligence, skill, persistence, competence and leadership. Please see the OPTAVIA Income Disclosure Statement (http://bit.ly/idsOPTAVIA) for statistics on actual earnings of Coaches.

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Medifast’s offering, weight loss medications become one important element in an overall tailored lifestyle plan that also includes Coaching, community support, nutritionally balanced meals, and exercise.
Medifast’s identified publicly traded peers and competitors in the general health and wellness diet industry include USANA Health Sciences Inc., WW International, Inc. (formerly Weight Watchers International, Inc.), Herbalife Nutrition Ltd., The Simply Good Foods Co., The Hain Celestial Group, Inc., and BellRing Brands, Inc.
We believe we have a competitive advantage over traditional diet companies. The OPTAVIA model:
Offers a solution that focuses on holistic wellness; it views healthy weight as a catalyst to greater changes and has impacted more than 3 million lives.
Provides personalized, empathetic support from Coaches who have been in their customers’ shoes.
Promotes lifelong habit development supported by a proprietary integrated approach to behavior change, the Habits of Health Transformational System.
Encompasses a vibrant health and wellness community of hundreds of thousands of others.
Provides customers with access to board-certified affiliated clinicians and weight loss medications, such as GLP-1s, that support treatment plans for obesity and other related health conditions through a collaboration with national virtual primary care provider, LifeMD.

We also compete with other direct-selling organizations, some of which have a longer operating history and greater visibility, name recognition and financial resources than we do. We also believe we have advantages over traditional direct selling companies:

OPTAVIA’s innovative model is customer-centric and has one sales price for both OPTAVIA Coaches and customers. There is no tiered pricing.
OPTAVIA boasts a health and wellness community, where about 90% of OPTAVIA Coaches come from the customer base and have been in their customers’ shoes. They promote a holistic health and wellness program and are not focused solely on product sales.
OPTAVIA offers a differentiated direct-to-consumer model, with 100% of products shipped directly to customers.
The field promotes a unified Habits of Healthtraining system that aligns its leaders around a common mission of Lifelong Transformation, One Healthy Habit at a Time.

We believe our scientific and clinical heritage combined with our commitment to evaluating programs, plans and products through clinical research are primary differentiators that allow us to compete in these markets. Our scientifically designed products were originally developed by a physician, and we have been on the cutting edge in the development of nutrition and weight-management products since our founding.

Medifast has perfected our model over the last 40 years, with habits, Coaches and community at the core, and we will continue to innovate as the industry evolves.
Recent Initiatives
In response to the competitive landscape, in which acquiring customers has become more difficult due to competitive pressures from GLP-1 medications being sought after by our potential customers, the Company is focusing on a number of new initiatives to aid in increasing revenue and profit growth in the years ahead. Some of these started in 2023 with others expected to begin in 2024. These initiatives are expected to be funded internally by the Company’s existing cash position, capital previously utilized for dividends, as well as savings from the Company’s expense reduction efforts.
At the core of the Company’s initiatives is its desire to grow its business by broadening its customer base through increased brand visibility and recognition, and by significantly expanding its total addressable market.
Areas of investment anticipated for the year include instituting a new marketing campaign and upgrading customers’ digital experience to increase brand awareness and drive customer adoption, as well as cultivating new customers through the Company’s collaboration with LifeMD.
In September of 2023, the Company entered the $30 billion sports nutrition market, launching its OPTAVIA ACTIVE line of products. The initial products consist of essential amino acids and whey protein powders, to aid in supporting healthy muscle in conjunction with both exercise and everyday activities.
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In the second half of 2023, the Company conducted pilot programs with several telehealth companies, focused on providing personalized care to support holistic health rather than weight loss alone. In December of 2023, the Company entered into a collaboration agreement with LifeMD, a leading provider of virtual primary care. In January of 2024, the Company expanded into the medically supported weight loss market by operationalizing the collaboration with the goal of creating a comprehensive and seamless solution for customers who desire to use medications and OPTAVIA’s lifestyle enhancement program. This collaboration brings together OPTAVIA’s personalized habit-based, coach-guided approach with medical expertise from board-certified affiliated LifeMD clinicians and access to weight loss medications, including GLP-1s.
GLP-1 medications that meet the FDA weight loss mandate are prescribed along with the recommendation to make lifestyle modifications, such as through a structured program like OPTAVIA, that encourages a reduced-calorie diet and increased physical activity. Our research shows that most of those who are interested in weight loss medication are also looking for support beyond a prescription, including clarity on how to incorporate healthy eating and exercise into their lifestyles while using these medical solutions. While medically supported weight loss can be effective, long-term success is dependent on the nutrition and lifestyle changes individuals make in combination with taking medication. Additionally, loss of lean muscle mass and maintaining proper nutrition while on a reduced-calorie diet are two main areas of concern for patients on medically supported weight loss, with evidence suggesting that the loss of lean body mass can range from 20% to 50% of total weight loss. Late in the fourth quarter, the Company introduced two new bundles, the OPTAVIA Nutrition Kit for Medically Supported Weight Loss and the OPTAVIA Muscle Health Kit for Medically Supported Weight Loss. These new bundles include OPTAVIA ACTIVE products, which enable the Company to fill out its product line, making for more comprehensive offerings for those seeking medically-supported weight loss solutions with lifestyle modifications, and offer the opportunity to extend the lifetime value of all OPTAVIA customers, as they transition their lifestyles for sustainable improvement.
In connection with this collaboration the Company purchased 1,224,425 shares of LifeMD’s common stock for $10.0 million and has committed to invest up to an additional $10.0 million to support the collaboration (comprised of $5.0 million paid in December of 2023 and two $2.5 million payments expected in 2024), for enhancements to LifeMD’s platform, operations and supporting infrastructure to bring together customers, coaches, and clinicians, offering personalized care and support.
In addition, the Company plans to undertake a significant program to market and build its brand at the corporate level via a comprehensive Company-led marketing campaign, by utilizing digital advertising and other methods, to aid in bringing in new customers.
In conjunction with these growth initiatives, The Company discontinued its dividend payments effective December 7, 2023, in order to redirect capital to these growth initiatives as it seeks to deliver a superior return to stockholders in the years ahead. It is expected that much of the funds previously earmarked for dividends will be utilized to grow the business through marketing and technology initiatives that are expected to increase customer acquisition and the lifetime value of customers.
2024 will likely be one of the most pivotal years in Medifast’s history, as we adjust to the paradigm change in the weight loss industry and aggressively execute on bold initiatives to grow our business. We believe by significantly broadening our customer acquisition activities, through launching our new marketing campaign, upgrading customers' digital experience, and leaning into the medically supported weight loss market through our collaboration with LifeMD, we will be positioned for future success. The moves we are making don’t come without risks, but we believe a greater risk is not taking action in a rapidly evolving marketplace. These changes mean that 2024 will be an investment year, one in which we lay the foundation for this future growth. As such, we don’t expect to see a significant impact, on our operations or revenue, from these actions until late in the year and into 2025 and beyond. And while we enter 2024 facing similar challenges to 2023, we do expect to exit 2024 well-equipped to seize the opportunities available for growth in the years ahead, supported by a strong balance sheet with no debt and a solid plan for capitalizing on the opportunities we are addressing.
MARKETS

Health & Wellness Consumers

We develop and market products for consumers who want to lose weight and adopt a holistic approach to overall health and wellness. According toIn the Center for Disease Control and Prevention (“CDC”)U.S., over 70.0%more than two-thirds of all adults in the United States (US) aged 20 and above wereadult population fall within the overweight or obese categories and more than 30% were obese in 2017-2018, and is growing at approximately 2.0% per annum.

20222.

2 CDC BRFSS Prevalence & Trends Data 2022
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According to a proprietary analysis, the addressable market for weight loss is large and growing. It’s estimated to be worth about $20.0approximately $20 billion today with a growth rate of approximately 6.0%6% per annum.annum3. Additionally, roughly 75.0%75% of the USU.S. population above 18 wants to lose weight and is open to dieting, and approximately 65.0%70% of overweight/obese population considers paid meal plans effective.effective4. The total potential pool of OPTAVIA clientscustomers is sizable; there are about 175.0200 million people in the United States looking to lose weight and willing to consider dieting5. Additionally, in 2023, Medifast entered the US.2

2 Consumer$30 billion sports nutrition market and OPTAVIA Client surveys February 2020, NCHS, team analysis

the medically supported weight loss market, which is expected to reach up to $100 billion by 20306

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We offer clientscustomers a radically different approach to health, with weight loss and weight management serving as a catalyst tofor an overall improvement in health, confidence, vitality and general well-being.

Consumer Motivation

Our core clientscustomers are highly motivated to adopt a healthy lifestyle that is transformative and sustainable. Many have tried weight loss programs previously but have been unsuccessful at maintaining a healthy weight and embracing healthy habits for the long-term. Lifestyle issues our clientscustomers often seek to address and resolve include:

physical limitations and debilitating medical conditions
physical limitations and chronic diseases linked to an unhealthy weight;
the desire for more energy to meet physical demands and aspirations (e.g. work, parenting, sports and recreation);
mental, emotional and psychological limitations caused by being at an unhealthy weight;
triggers that cause chronic “emotional eating” or “comfort eating”;
lack of knowledge or understanding about the impact of certain foods on their bodies and overall health;
lack of knowledge or understanding about healthy eating and proper hydration;
the role of physical activity and life-style behavior modification to support healthy habit creation;
the role of proper nutrition and lifestyle to augment their weight loss medication;
the desire for more energy to meet physical demands and aspirations (e.g. work, parenting, sports and recreation);
mental, emotional and psychological limitations caused by being at an unhealthy weight;
triggers that cause chronic “emotional eating” or “comfort eating”;
lack of knowledge or understanding about the impact of certain foods on their bodies and overall health;
lack of knowledge or understanding about how to balance different food groups;
the need for a convenient and simple, healthy lifestyle solution or program to accommodate demands on their time; and
the need for a community of like-minded people for support to achieve their goals.

Weight management is a challenge for a significant portionconvenient and simple, healthy lifestyle solution or program to address their health and wellbeing goals and accommodate demands on their time; and

the need for a community of the U.S. population, as well as the global population. Accordinglike-minded people for support to the U.S. Departmentachieve their goals.
Experts agree that lifestyle change remains foundational to long-term health and wellbeing, even for those utilizing weight loss medications. In fact, independent research commissioned by Medifast revealed 96% of Healthpeople recognized that lifestyle changes are needed for weight loss and Human Services, overweight and obesemaintenance, yet only 17% are confident they can manage on their own. Findings also showed most individuals interested in weight loss medications are increasingly at risklooking for diseasessupport beyond prescriptions, including clarity on how to incorporate components of healthy living, such as Type 2 diabetes, heart disease, certain types of cancer, stroke, arthritis, sleep apneaproper nutrition and depression. In 2013, The American Medical Association declared obesity a disease and the American Heart Association, the American College of Cardiology, and the Obesity Society jointly issued treatment guidelines recommending obesity be managed as a chronic disease. In 2016, the World Health Organization estimates that approximately 1.9 billion people 18 years and older were overweight worldwide, triple the rate since 1975.

exercise, into their lifestyles while utilizing these medical solutions7.

Obesity is defined as a Body Mass Index (“BMI”) of 30 kg/m2m2 or greater, whereas overweight is defined as a BMI ranging between 25 and 29.9 kg/m.m2. In the United States,U.S., more than two-thirds of the adult population fall within the overweight or obese categories and approximately 42.4%more than 30% were obese in 2017. By 2017,20228. In 2022, only two states and the District of Columbia had an obesity rate that was less than 25.0%; twenty-nine25% and forty-one states had an adult obesity rate of 30.0%30% or higher. Being overweight and/or obese is linked to a multitude of serious comorbidities including heart disease, stroke, Type 2 diabetes, certain types of cancers, arthritis, sleep apnea and depression. In fact, the 2016 State of Obesity Report by Trust for America’s Health and the Robert Wood Johnson Foundation estimated approximately 80.0% of people with diabetes were overweight or obese.

Consumers in the United States spend an estimated approximately $190.0 billion annually on obesity-related medical conditions; the average annual medical costs for those who are obese are more than $1,400 higher than those of people in a normal weight range. According to a 2019 study by Marketdata Enterprises, the United States weight loss market itself is estimated to be a roughly $73.0 billion per year industry, including consumer spending on diet foods, drinks and low-calorie sweeteners, health clubs, fitness centers and workout videos; medically supervised and commercial weight loss programs; children’s weight loss camps; diet books; appetite suppressants and more. Portion-controlled, meal-replacement weight management programs are continuing to gain popularity, as consumers search for a safe and effective solution that provides balanced nutrition, effective weight loss, and valuable behavior-modification education.

9.

Direct Sellers

We have created a new

Our business model by combiningcombines the most powerful aspects of direct selling, while eliminating those dimensions that have typically challenged other companies. Our growth does not depend on recruiting thousands of distributors who take on inventory to sell to clients.customers. Rather, OPTAVIA Coaches help clientscustomers adopt healthy habits and learn the benefits of OPTAVIA products, which are shipped directly to customers. The more OPTAVIA Coaches we have, the client.more customers we can serve. We are often compared to diet and

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weight loss-only companies or to multi-level marketing companies, but our model is different. We support clientscustomers through independent OPTAVIA Coaches, about 90.0%90% of whom were clientscustomers first.

3

Internal estimate based on March 2020 McKinsey study, updated for public & syndicated information where available

4 Consumer and OPTAVIA Customer surveys, April 2023
5 Consumer and OPTAVIA Customer surveys, April 2023
6 Terence Flynn, Framing the Mounjaro bull case in diabesity, Morgan Stanley Research, September 14, 2023
7 Source: Independent IPSOS research commissioned by Medifast, June 2023
8 CDC BRFSS Prevalence & Trends Data 2022
9 CDC Adult Obesity Prevalence Maps, September 21, 2023
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Our competitive advantages:

OPTAVIA’s innovative model is customer-centric and has one sales price for both OPTAVIA Coaches and customers. There is no tiered pricing.
OPTAVIA Coaches focus on coaching and supporting customers. They do not hold inventory or manage cash.
OPTAVIA boasts an energized health and wellness community, where about 90% of Coaches come from the customer base and have been in their customers’ shoes. They promote a holistic wellness program and are not exclusively focused on product sales. Our competitive OPTAVIA Coach compensation plan is also deliberately structured to incentivize coaching and support customer success.
The field promotes a unified training system that aligns its leaders around a common mission.
OPTAVIA’s innovative model is client centric, it has one price and approximately 90.0% of its revenue is from clients.
OPTAVIA Coaches focus on coaching and supporting clients. They do not hold inventory or manage cash.
OPTAVIA boasts an energized health and wellness community, where about 90.0% of Coaches come from the client base and have been in their clients’ shoes. They promote a holistic wellness program and are not exclusively focused on product sales. Our competitive commissions are also deliberately structured to incentivize coaching and support client success.
The field promotes a unified training system that aligns its leaders around a common mission.

OPTAVIA offers an entrepreneurial opportunity that allows Coaches:

to start, manage and grow their own business with minimal upfront capital investment;
the ability to earn supplemental income;
the ability to enjoy a work-life balance;
the ability to earn supplemental income;
the ability to enjoy a work-life balance;
the opportunity to market products they believe in; and
the opportunity to complement other business pursuits.

The Direct Selling Association (“DSA”) estimates that approximately 6.8 million U.S. adults participate in the direct selling industry as “sellers” based on 2019 data. The majority of these direct sellers are women and nearly 90.0% of all direct sellers operate their businesses part-time. We develop and market products they believe in; and services that promote

the success of our OPTAVIA Coaches, each a micro-entrepreneur who plays an integral role in our operating performance and growth. OPTAVIA Coaches are effective advocates for our mission and the sale of our nutrition products and health and wellness programs. We offer direct sellersopportunity to complement other business essentials, supplies and interactive marketing services that help them launch and organize their direct-selling business as an independent OPTApursuits.
Geographies
VIA Coach. In 2020, we were ranked in the DSA’s Top 20 list, a recognition given annually to the largest direct selling companies in the United States.

Transparency is a core principal at Medifast. We adhere to the direct-selling industry’s highest ethical standards and best practices. We are a member in good standing of the DSA, a well-known and widely respected national trade association representing over 100 direct selling companies in the United States. As a member of the DSA, we underwent a comprehensive and rigorous review that included a detailed analysis of our business model and practices.

Markets

United States

The United States is our principalU.S. market and continues to represent significant potential for growth given the high percentage of overweight or clinically obese adults, where over 70.0%more than two-thirds of adults aged 20 and over were consideredthe adult population fall within the overweight or obese categories and more than 30% were obese in 2017-2018. Sales of weight loss and health and wellness products and services are projected to grow at a compound average growth rate (“CAGR”) of approximately 7.0% in the United States through 2022 according to industry research and analysis.

10.

Industry growth is also being driven by growing consumer awareness and increasing demand for health and wellness products. The intensified interest in physical fitness, fitness center membership, increased public awareness and incidences of chronic diseases such as type 2 diabetes, hypertension, heart disease, certain types of cancer, stroke, osteoporosisarthritis, sleep apnea and othersdepression have increased demand for health and wellness products. The nutrition and
With its recent expansion into medically supported weight management segment of the industry continued to dominate theloss, Medifast can support even more customers on their health and wellness journeys. Additionally, the Company also tripled its addressable market in 2020.

by entering the sports nutrition category and is fostering an engaged U.S. Hispanic Coach Community within the
OPTAVIA ecosystem.

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WeVIA Coaches are targeting ourfocusing on word of mouth and social media marketing toward increasingly younger demographics;demographics, reaching out to important and increasingly diverse communities of health and wellness consumers, and identifying and marketing to consumers who are in varying stages of optimal well-being.

Asia Pacific

In addition, the Company plans to invest in technology and growth initiatives intended to improve customer acquisition and customer experience, including a new marketing campaign designed to increase brand awareness and drive customer adoption.

We

have seen advancement within our current business model, but know there are new initiatives, markets, and communities where we have opportunities for growth. With this in mind, we will continue to invest in important growth initiatives, particularly as we explore the ways in which we can expand the markets we serve and deliver a high-quality experience for more customers.

As we previously disclosed, global expansion is an important component of our long-term growth strategy.strategy and our mission of offering the world Lifelong Transformation, One Healthy Habit at a Time. In July 2019, we commenced our international operations, enteringentered into the Asia Pacific markets of Hong Kong and Singapore. The Company outsources a distribution center in Hong Kong to giveAs of June 2023, as part of the Company’s Fuel for the Future program, the Company adequate product distribution capacityceased operations in these markets in order to optimize the Company’s spending and investments to prepare for and catalyze sustainable future domestic growth. This decision was made for the foreseeable future. Our decisionCompany to enter these markets was based on industry market researchbetter prioritize resources that reflects a dynamic shift in how health care is being prioritized and consumed in those countries.

Like the United States, we believe healthy lifestyles have increasingly become a prioritywere previously dedicated to middle-class consumers in the Asia Pacific markets, in order to support initiatives that the Company anticipates will have a greater impact on revenues and profitability. This includes investing in technology and digital capabilities as disposable income grows. Our researchwell as rolling out product offerings that are complementary to existing programs, entering new areas such as sports nutrition and medically supported weight loss, and bringing OPTAVIA to new customer demographics domestically which should all aid in considerably expanding the

10 CDC BRFSS Prevalence & Trends Data 2022
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Company’s total addressable market. We plan to continue to monitor and look for opportunities to expand into other geographic markets in the future.
The Company’s 2023 OPTAVIA Convention offered a Coach-led educational session in Spanish for the third straight year. To support our growing Hispanic Coach community, our customer support call-center network has found that while traditional remedies are still essential, consumers are increasingly incorporating healthy living productsa global footprint with infrastructure providing multilingual support from the United States, Guatemala, and Colombia. This sets the groundwork for both our expansion into their daily lives. In-market testingother Spanish-speaking communities and our aspirations of eventually developing other markets around the world.
We can clearly see the growth potential, and expansion will be a foundational aspect of our productslong-term growth strategy for many years to come, as we look to further our impact and programs evoked strong consumer response and acceptance.

Asia Pacific isadvance the largestglobal health and wellness marketplace in the world, in terms of revenue share, with robust growth projected over the next several years. The region also is a leading direct selling marketplace, with China representing the second largest market for direct selling retail sales as of 2019.

movement.

PRODUCTS AND PROGRAMS

We take pride in our scientific heritage. We have authored 17 peer reviewedover 66 peer-reviewed scientific abstracts and publications, over the past 10 years.33 scientific journal publications and 28 completed research studies. Most recently,prominently, we conducted a double blinddouble-blind study that shows the effects that Coaching has on the program,OPTAVIA program; the results suggested that showed clients speaking with their OPTAVIA Coach more often may help themcustomers lose up to twice as much weight.311

Our clinically proven plans and our scientifically developeddesigned products were developed by physicians, dietitians, and scientists to help consumers achieve a healthy weight.have impacted more than 3 million lives and been recommended by thousands of healthcare providers. We work closely with our cross-disciplinary Scientific Advisory Board comprised of physicians and scientists who help guide and provide valuable input into the development of our comprehensive portfolio of offerings. Our products are individually portioned, calorie and carbohydrate-controlled meal replacements that share a similar nutritional “footprint” provide a balance of protein and good carbohydrates, including fiber, and are fortified with vitamins, minerals and probiotics. These products are scientifically designed to deliver proper nutrition at every stage of a person’s health journey toward a sustainable, healthy lifestyle. Fuelings,
Our OPTAVIA Coaching Model offers the personal support of an OPTAVIA Coach, who is often a person who has achieved success with OPTAVIA and has turned their success into a business opportunity. The majority of our heroOPTAVIA Coaches began as customers and became OPTAVIA Coaches for a number of reasons, including to pay it forward and help others through their transformation journey.
COACH SUPPORT
OPTAVIA Coach Business Kit. Coaches are required to purchase a business kit to join our network. The kits provide new OPTAVIA Coaches with business essentials to successfully start their independent business, including plan and product are nutrient dense, portion controlled,information and nutritionally interchangeable.

12 months of access to a personalized OPTAVIA-BRANDED PRODUCTS

OPTAVIA-branded nutritional products we market include:

OPTAVIA Essential replicated website.

PRODUCTS:
OPTAVIA Fuelings. OPTAVIA Essential Fuelings contain 24 vitamins and minerals, high quality, complete protein, and no colors, flavors or sweeteners from artificial sources. Each OPTAVIA Essential Fueling is scientifically formulated with the right balance of carbohydrates, protein, and fat which helpshelp promote a gentle, but efficient fat-burning state.state when on one of our Optimal Weight Plans. Our Fuelings contain high-quality protein which helps our clientscustomers retain lean muscle mass and each containscontain the patented probiotic GanedenBC30®BC30™ to support digestive health as part of a balanced diet and healthy lifestyle. Our OPTAVIA Coaches market OPTAVIA Essential Fuelings primarily through a suite of Scientifically Provenclinically proven Optimal Weight Plans. ConsumersCustomers purchase kits tailored to their individual needs on the advice and counselguidance of their OPTAVIA Coach. Kits, ranging in price
OPTAVIA ACTIVE. OPTAVIAEssential Amino Acid (EAAs) Blend and OPTAVIA ACTIVE Whey Protein are designed to help new and existing customers of all fitness levels optimize their motion habits. Led by the Company’s team of researchers, food scientists, nutritionists, and other scientific experts, OPTAVIA ACTIVE Essential Amino Acid (EAAs) Blend and OPTAVIA ACTIVE Whey Protein are designed to address age-related muscle mass decline and support overall muscle health. Formulated to work with or without OPTAVIA nutrition plans and guided by Coach support, OPTAVIA ACTIVE is backed by science, made with no colors, flavors or sweeteners from approximately $415.00 to $458.00, include up to a 30-day supply of Fuelings and are purchased by our clients through either our ecommerce website, their OPTAVIA Coach’s personal website or our call center.

artificial

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11Based on the results of a 16-week clinical study, those who participated in at least 75% of their 23 assigned OPTAVIA Coaching calls lost 15.2 lbs. compared to 6.7 lbs. for those participating in fewer calls.

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OPTAVIA Select Fuelings. OPTAVIA Select Fuelings represent our Non-GMO line of products. Thesesources and is Informed Sport certified, a global standard in sports nutrition quality control that ensures its certified products have unique flavor profiles, work with the same suite ofcontain no banned substances.

LIFESTYLE PLANS & BUNDLES
Our Optimal Weight Plans described above but are formulated for those who desire Non-GMO products.

OPTAVIA Coach Business Kit. Coaches are required to purchase a business kit to join our network. The kits provide new OPTAVIA Coaches with business essentials to successfully start their independent business, including plan information and 12 months of free access to a personalized OPTAVIA website.

OPTAVIA-BRANDED PLANS

Our OPTAVIA-branded health and wellness plans help consumerscustomers enter a gentle, but efficient fat-burning state. TheirCustomers’ success is enhanced by the personal attention, counseling,accountability, education, advice, and motivation they receive from our OPTAVIA Coaches. They also benefit from being members of a broader OPTAVIA Community of consumerscustomers with

like-minded goals and objectives regarding their health. We offer consumerscustomers incentives to join the OPTAVIA Community, including support calls with a caring community,access to the corporate “Nutrition Support” team made up of subject matter experts that provide assistance to our Coaches and customers, and exclusive offers through our OPTAVIA Premier, our auto-ship service that helphelps our clientscustomers stay on plan, as well as qualifies them for discounts on purchased products and free or discounted shipping.

We encourage our clientscustomers to embrace our Six Steps to Optimal Health:

Prepare for your journey.
Achieve a healthy weight.
Transition to healthy eating.
Achieve a healthy weight.
Transition to healthy eating.
Live the Habits of Health.
Optimize health for your age.
The potential to live a longer healthier life.4

The majority of our OPTAVIA Coaches beganHealth.

Optimize health for your age.
Realize the potential to live a longer healthier life.12
In addition, the Company offers product bundles as weight-loss clients, who had successa complement to balanced nutrition specifically designed to support customers on the OPTAVIA program, and became OPTAVIA Coaches, for a number of reasons, including to pay it forward and help others through their transformationmedically supported weight loss journey. The Optimal Weight and Health plans and product bundles we market to consumerscustomers are:

The Optimal Weight 5 & 1 Plan®. Our proven Optimal Weight 5 & 1 Plan encourages consumerscustomers to eat six small meals a day, an important habit that helps maintain healthy weight. Five daily meals are OPTAVIA Fuelings, offering consumerscustomers a choice from more than 5045 delicious, convenient, nutritionally interchangeable, scientifically-designed products, including shakes, soups, bars, hot beverages, hearty choices, biscuits, pretzels, pudding and brownies. OPTAVIA Coaches counselguide their clientscustomers on which Fuelings to select. OPTAVIA Coaches also counsel their clientsselect, and on how to develop healthy habits, such as preparing lean and green meals and choosing healthy snacks.

Optimal Weight 4 & 2 & 1 Plan®. The Optimal Weight 4 & 2 & 1 Plan is designed for consumerscustomers who want to continue eating all food groups or want a flexible meal plan to help them achieve a healthy weight. Under this plan, OPTAVIA Coaches counselguide their clientscustomers to eat four meals of OPTAVIA Fuelings and prepare two lean and green meals and one healthy snack themselves.

Optimal Health 3 & 3 Plan®. The Optimal Health 3 & 3 planPlan is designed for consumerscustomers who want to sustain a healthy weight. This plan focuses on nutritionally balanced, small meals eaten every two or three hours, similar to our Optimal Weight plans, while integrating more food choices in the right portions. ConsumersCustomers are counseledguided by their OPTAVIA Coaches to eat three Optimal Health Fuelings and three balanced meals they prepare themselves daily.

OPTAVIA Nutrition Kit for Medically Supported Weight Loss: As customers lose weight, getting adequate nutrition and retaining lean muscle is critical. OPTAVIA’s Nutrition Kit for Medically Supported Weight Loss includes nutrient dense, portion controlled Fuelings and OPTAVIA ACTIVE Whey Protein to help retain lean muscle mass as weight is lost. Each day, customers will enjoy 2 OPTAVIA Fuelings and 2 servings of OPTAVIA ACTIVE Whey Protein in addition to healthy meals.
OPTAVIA Muscle Health Kit for Medically Supported Weight Loss: Evidence suggests that the loss of lean body mass can range from 20% to 50% of total weight loss for those on weight loss medications. As customers lose weight, getting adequate nutrition and retaining lean muscle is critical. The OPTAVIA Muscle Health Kit for Medically Supported Weight Loss aids in the retention of lean muscle mass during weight loss. Each day, customers consume up to three OPTAVIA ACTIVE Whey Protein shakes in addition to healthy meals. High-quality, complete protein evenly distributed throughout the day helps to activate muscle protein synthesis and supports muscle health.

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12 No one can predict how long you are going to live, but research suggests that making an overall lifestyle change by taking an active role in your choices and behavior, including losing weight, eating healthier, moving more, and reducing stress, has the potential to help you live a longer, healthier life.

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No matter what plan a clientcustomer is on, they learn the Habits of Healthhealthy habits through the Habits of Health®Health Transformational System, which is a crucial tool for clientcustomer success and provides the foundation for our community to learn and adopt healthy habits. The Habits of Health Transformational System is an innovative, mind and body lifestyle approach that encourages and educates consumerscustomers to replace unhealthy habits with healthy ones that contribute to their long-term success.

THE MEDIFAST BRAND

While

INCENTIVES
We offer economic incentives designed to support each OPTAVIA now accountsCoach’s and customer’s success. We believe our business is most successful when our Coaches can maintain a continuous cycle of growth: Coaches activate new and successful customers, many of whom go on to become OPTAVIA Coaches themselves, who activate new customers, and so on. Once a Coach has successfully attracted a new customer, the Coach uses personalized coaching and effective digital tools to drive engagement.

As part of this work, beginning in March 2023, the Company introduced a "Client Support Bonus+" incentive for a majorityCoaches that was aimed to encourage and incentivize each independent OPTAVIA Coach to acquire new and reactivated customers. Programs like these are an important driver of our revenue, weongoing customer acquisition efforts, focusing on fostering alignment of the Coach network around customer acquisition. The aim is not just to acquire first-time OPTAVIA customers, but also to reactivate lapsed customers who have products underalready had a positive experience with the Medifast brand name. About 16.0% of our consumable units sold in 2020 were tied to the Medifast brand. As of December 31, 2020, our Medifast meal replacement line includes more than 30 options, including, but not limited to, bars, bites, pretzels, puffs, cereal crunch, drinks, hearty choices, oatmeal, pancakes, pudding, shakes, and soft bakes. We also offer a variety of weight loss, weight management, and healthy living products under the Medifast, Optimal Health, and Flavors of Home brands.

Consistent with business and brand strategy, we decided to sunset our Medifast Direct channel and Medifast branded products by the end of Q2, 2021. By maintaining our commitment to building capabilities in the areas that matter most
Customer acquisition is important to our growth as customer cohorts utilizing the OPTAVIA program today form future Coach cohorts, which in turn drive optimization of the customer and Coach tenure mix and the associated improvements in efficiency and productivity. Optimizing incentivization and compensation remains important to drive growth, retention, and engagement. We are investing substantial time and resources in carefully learning from our existing and prospective customers, listening to what our Coaches are hearing and clients within the OPTAVIA channel,finding efficient solutions to challenges, along with building programs that deliver connection, engagement and retention. We are consistently adapting and focusing our efforts on where we believe wethey will enhance our ability to further grow our business overhave the next several years, enabling robust revenue growth while also maintaining our profitability in the long-term.

CLIENTS

most impact.

CUSTOMERS
Sales are made to individual clients.customers. No single clientcustomer accounted for 10% or more of our consolidated revenue for the year ended December 31, 2020.

2023.

SEASONALITY

Demand for weight management products and programs are typically seasonal. Traditionally, the predisposition of consumers not to initiate acustomers refraining from initiating weight loss or management programprograms during the holiday season typically impacts the fourth quarter with fewer sales of weight management products and services during these months. January and February generally show sequential increases in sales, as these months are considered the commencement of the “diet season” and "resolution season." We believe our sales pattern does not follow the seasonality of our industry, but rather is predicated on the growth of our OPTAVIA Coach network.

SCIENTIFIC ADVISORY BOARD

Our Scientific Advisory Board consists of aseven multi-disciplinary, international panel that servesinternationally recognized scientific experts who provide objective insights to guide the Company in making informed decisions based on the latest scientific developments in health and wellness and serve as the foundation for scientifically-valid, consumer-centric, high qualityevidence-based, customer-centric, high-quality innovations by the Company for lasting health. Its mission is to help guide us in making informed decisions regarding medical, nutritional, food service and scientific matters by providing expertise and information on research and emerging trends.

The cross-disciplinary panel was established in 2008 in service of the Company's commitment to providing an evidence-based, safe and effective health and wellness program that meets consumer needs.

The work of this cross-disciplinary group builds on our scientific heritage and incorporates leading-edge clinical research into our products and programs.

COMPETITION

The weight-loss industry is very competitive and encompasses various weight loss products and programs. These include a wide variety of commercial weight-loss programs, pharmaceutical products, books, self-help diets, dietary meal replacements, and appetite suppressants, as well as, digital tools, app-based health and wellness monitoring solutions and wearable trackers. The weight loss market is served by a diverse array of competitors. Potential clients seeking to manage their weight can turn to other traditional center-based competitors, online diet-oriented sites, self-directed dieting and self-administered products such as prescription drugs, over-the-counter drugs and supplements, as well as

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medically supervised programs. We also compete with other direct selling organizations, some of which have a longer operating history, and greater visibility, name recognition and financial resources than we do.

Medifast’s identified publicly-traded peers and competitors in the general health and wellness diet industry include USANA Health Sciences Inc., WW International, Inc. (formerly Weight Watchers International, Inc.), Nature’s Sunshine Products Inc., Herbalife Nutrition Ltd., and Simply Good Foods Co.

We have a competitive advantage over traditional diet companies. The OPTAVIA model:

Promotes a program that focuses on holistic wellness; it views healthy weight as a catalyst to greater changes.
Offers personalized, empathetic support from Coaches that have been in their clients’ shoes.
Offers lifelong habit development supported by a proprietary integrated system, the Habits of Health Transformational System.
Has a vibrant health and wellness community that has impacted almost 2.0 million lives.

We also have an advantage over traditional direct selling companies:

OPTAVIA’s innovative model is client centric, it has one price and approximately 90.0% of its revenue is from clients.
OPTAVIA boasts a health and wellness community, where about 90.0% of coaches come from the client base and have been in their clients’ shoes. They promote a holistic health and wellness program and are not focused on product sales.
OPTAVIA Coaches promote a unified training system that aligns its leaders around a common mission.

We believe our scientific and clinical heritage and commitment to evaluating products and programs through clinical research are primary differentiators that allow us to compete in this market. Our products were originally developed by a physician, and we have been on the cutting edge in the development of nutritionalour products, plans and weight-management products since our founding. Our products are individually portioned, calorie and carbohydrate-controlled meal replacements that share a similar nutritional “footprint” and provide a balance of protein and good carbohydrates, including fiber.

Our OPTAVIA Integrated Coaching Model offers the personal support of an OPTAVIA Coach, who is often a person who has achieved success with OPTAprograms.

MARKETING
VIA and has turned their success into a business opportunity.

MARKETING

We continue to build and leverage our core brands through multiple marketing strategies. Customer acquisition and retention strategies include word-of-mouth, digital marketing, public relations, social media, email marketing, events and other means. These mediums are used to target new clientscustomers by stressing Medifast’s and OPTAVIA’s simple and effective approach to weight loss and management and long-term health. Many of these programs are also utilized to reactivate, encourage and support existing clients

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customers and OPTAVIA Coaches. We are constantly working to enhance all of our Company materials and websites.

The Company plans to invest in technology and growth initiatives intended to improve customer acquisition and customer experience, including a new Company-led marketing campaign designed to increase brand awareness and drive customer adoption in 2024.

MANUFACTURING

Jason Pharmaceuticals, Inc., our wholly-owned subsidiary with a manufacturing facility in Owings Mills, Maryland, is one of the primary manufacturermanufacturers of our powder-based products, which account for approximately 46%25% of our total unit sales. We purchased the plantfacility in July 2002 and have gradually increased production capacity and improved overall efficiencies with additional investments in blending and packaging equipment. The remaining 54% of our unit sales are manufactured by third-party vendors in accordance with Medifast proprietary formulas and manufacturing standards. Our Owings Mills manufacturing facility is regulated and inspected by the United States Food and Drug Administration (the “FDA”), the United States Department of Agriculture (the “USDA”), the Maryland State Department of Health and Mental Hygiene, and Office of Food Protection. It is certified by the Safe Qualified Food Institute as a Safe Quality

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Food Program Level 2 facility compliant with the Global Food Safety Initiative, a global non-profit collaboration to advance food safety.

The products underlying the remaining 75% of our total unit sales are manufactured by co-manufacturers in accordance with Medifast proprietary formulas and manufacturing standards.

GOVERNMENTAL REGULATION

We are subject to extensive foreign, federal, state, and local government laws and regulations, including those relating to the preparation and sale of food and beverages, in the various jurisdictions in which we operate, own, and lease properties, and market our offerings, including ourthe OPTAVIA program, our products, and other aspects of our business. We are also subject to laws governing our relationships with employees, including minimum wage requirements, overtime, working conditions, hiring and firing, non-discrimination for disabilities and other individualprotected characteristics, work permits, and benefit offerings. Further, we are subject to laws governing our relationships with our independent contractor OPTAVIA Coaches. To date, compliance with federal, state and local environmental protection regulations has not had a material effect on our capital expenditures, earnings or competitive position.

In this section, we describe the regulations that are applicable to our business.

Direct Selling Regulations

Direct selling is regulated by various national, state and local government agencies in the United States and foreign markets.States. These laws and regulations are generally intended to prevent fraudulent or deceptive schemes, including “pyramid” schemes, which compensate participants primarily for recruiting additional participants without significant emphasis on product sales to consumers. The laws and regulations governing direct selling may be modified or reinterpreted from time to time, which may cause us to modify our sales compensation and business models. In almost all of our domestic markets, regulations are subject to discretionary interpretation by regulators and judicial authorities. There is often ambiguity and uncertainty with respect to the state of direct selling and anti-pyramidinganti-pyramid laws and regulations. In the United States, for example, federal law provides law enforcement agencies, such as the Federal Trade Commission (the “FTC”), broad latitude in policing unfair or deceptive trade practices, but does not provide a bright-line test for identifying a pyramid scheme. Several states have passed legislation that more clearly distinguishes between illegal pyramid schemes and legitimate multi-level marketing (“MLM”) business models. Recent settlements between the FTC and other direct selling companies and guidance from the FTC have addressed inappropriate earnings and lifestyle claims and the importance of focusing on consumers.consumer sales. These developments have created a level of ambiguity as to the proper interpretation of the law and related court decisions. For example, in 2016, the FTC entered into a settlement with another multi-level marketing company, requiring the company to modify its business model, including basing sales compensation and qualification only on sales to retail and preferred customers and on purchases by a distributor for personal consumption within allowable limits. Although this settlement does not represent judicial precedent or a new FTC rule, the FTC has indicated that the industry should look at this settlement, and the principles underlying its specific measures, for guidance. If the requirements in this settlement lead to new industry standards or new rules, our business could be impacted, and we may need to amend our compensation plan.

In 2018, the FTC released its nonbinding Business Guidance Concerning Multi-Level Marketing (“MLM Guidance”). The MLM Guidance explains, among other things, the FTC’s views concerning lawful and unlawful compensation structures, whether personal consumption by participants can be used in determining aan MLM organization’s compensation structure, and how aan MLM organization should approach representations to current and prospective participants. We believe our current business practices comply with the MLM Guidance.

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In 2019, the FTC took aggressive actions against a multi-level marketing company, alleging that the company operated an illegal pyramid scheme that deceived consumers into believing that they could earn significant income as distributors of its health and wellness products. The company eventually entered into a consent order with the FTC, pursuant to which the company was permanently prohibited from using a multilevelmulti-level compensation plan in the United States. We have taken additional steps to educate our Coaches on proper earnings claims. If our Coaches make improper claims, or if regulators determine we are making any improper claims, this could lead to an FTC investigation and could harm our business.

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Additionally, in 2009 the FTC promulgated nonbinding Guides Concerning the Use of Endorsements and Testimonials in Advertising (“Endorsement Guides”) which explained what endorsement practices the FTC views as being unfair or deceptive acts or practices. In 2020, the FTC sought public comments on whether the Endorsement Guides should be amended. The last time the FTC sought similar public comments led to a major revision of the Endorsement Guides. Consequently, the FTC could bring an enforcement action based on practices that are inconsistent with the current Endorsement Guides as it considers revisions. Under the current Endorsement Guides, advertisements that feature a consumer and convey his or her atypical experience with a product or service are required to clearly disclose the typical results that consumers can generally expect. OPTAVIA has adapted its rules regarding the practices of its Coaches in order to comply with the current Endorsement Guides, but we cannot be sure that the FTC will not challenge our advertising or other operations in the future.

We continue to monitor developments to assess whether we should make any changes to our business or compensation plan. If we are required to make changes or if the FTC seeks to enforce similar measures in the industry, either through rulemaking or an enforcement action against our company,Company, our business could be harmed.

Environmental Regulations
We are not aware of any instance in which we have contravened federal, state, or local laws relating to protection of the environment or in which we otherwise may be subject to liability for environmental conditions that could materially affect operations.
Other Regulations

A number of laws and regulations govern our advertising and marketing, services, products, operations and relations with consumers, franchisees, and other service providers and government authorities in the countries in which we operate.

The formulation, processing, packaging, labeling, marketing, advertising and selling of the Company’s products is subject to regulation by federal, state and local agencies. Products must comply with the Federal Food Drug and Cosmetic Act, the Food Safety Modernization Act, the Federal Trade Commission Act, State Consumer Protection laws and several other federal, state and local statutes and regulations applicable in localities in which the Company products are made or are sold.

The FDA, USDA and state and local health departments are the major agencies whose regulatory mission is to assure that products are made using approved ingredients, labeling, manufacturing procedures and testing to ensure that safe quality products are delivered to consumers.

Laws and regulations directly applicable to data protection and communications, operations or commerce over the Internet, such as those governing intellectual property, privacy and taxation, continue to evolve. Our operations are subject to these laws and regulations, and we continue to monitor their development and our compliance. In addition, we are subject to other laws and regulations in the United States and internationally.

States.

The FTC has principal regulatory authority over the Company’s advertising and trade practices, its enforcement powers are aimed at protecting the consumer from being deceived by unfair marketing and trading practices.

During the mid-1990s, the FTC filed complaints against a number of commercial weight management providers alleging violations of federal law in connection with the use of advertisements that featured testimonial claims for program success and program costs. In 2012, Jason Pharmaceuticals, Inc., a wholly-owned subsidiary of the Company, entered into a consent decree with the FTC regarding certain statements included in the advertising for the Company’s weight-loss programs. The consent decree requires us to comply with certain procedures and disclosures in connection with our advertisements of products and services.
If our collaboration and relationship with LifeMD grows, in the future, we may become subject to the same government regulators that regulate LifeMD’s business operations. These include federal and state healthcare regulatory laws which include,
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but are not limited to, federal and state anti-kickback, false claims, and other healthcare fraud and abuse laws. For additional information, see Item 1A. Risk Factors.
PRODUCT LIABILITY AND INSURANCE

The Company, like other producers and distributors of ingested products, faces an inherent risk of exposure to product liability claims in the event that, among other things, the use of its products results in injury or death. The Company maintains insurance against product liability claims with respect to the products it manufactures. With respect to the retail and direct marketing and distribution of products produced by others, the Company’s principal form of insurance consists of arrangements with each of its suppliers of those products to name the Company a covered entity under each

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of such vendor’s product liability insurance policies. The Company does not buy products from suppliers who do not maintain such coverage.

WORKING CAPITAL PRACTICES

We maintain sufficient amounts of inventory in stock in order to provide a high level of service to our clients.customers. Substantial inventories are required to meet the needs of our dual role as manufacturer and distributor.

ENVIRONMENT LAWS

We are not aware of any instance in which we have contravened federal, state, or local laws relating to protection of the environment or in which we otherwise may be subject to liability for environmental conditions that could materially affect operations.

HUMAN CAPITAL MANAGEMENT

As of December 31, 2020,2023, the Company employed 713 employees,634 team members, all employed in the United States, of whom approximately 409326 were engaged in manufacturing, logistics, and supply chain support, and the remaining 304308 in marketing, administrative and corporate support functions. None of our employeesteam members are subject to a collective bargaining agreement with the Company. We believe thatAt Medifast, we haveactively foster an organizational culture centered on strong cross-functional relationships and collaborating as one team to support our customers in their health and wellness journey. 2023 has been a good relationship withyear of significant transformation for our employees. Of our total employees, 701 were employed in the United Statescompany, and 12 were employed in Asia Pacific.

At Medifast,now more than ever, we are focused on nurturing a strong community - independent Coaches and corporate team members together - enabling our customers to achieve Lifelong Transformation, One TeamHealthy Habit at a Time. Internally, this starts with a clear and transparent communication cadence reinforced by the culture tenets that make us a strong team. To support this significant transformation period, and to reinforce our Success Driver, Innovate, we launched a virtual Innovation Box in 2023 to give team members the opportunity to submit new ideas that support our business strategy with a focus on productivity and customer acquisition. The Innovation Box is another channel for our team members to participate in influencing the Company’s strategic plan.


As a cross-functional team, we believe our ability to effectively collaborate will be a key enabler to successfully navigate the business transformation ahead of us. Together, we are building relationships of trust dedicated to lifelong transformation, together we care for each other, prioritizing the mental and physical wellbeing of our people, together we continually improve the ways we work and together we help each other grow, investing in training, encouraging feedback and embracing challenges along the way.
We have several resources and tools that help us nurture a “One Team” mindset that celebratescentered around strong cross-functional teaming and partnering. Our culture emphasizes the importance of strong relationships betweennorth star is our team members to facilitate trust, understanding and empathy. We have a Culture Compass that expresses:

Our Mission … why we exist
Our Focus … on Coacheshelps us understand the behaviors, values, and ways of working that define our culture today, identifying gaps, areas of growth and where we need to adjust in order to deliver on our strategy more effectively moving forward. Our Culture Contract lays out the explicit behaviors that underlie our Core Values. It details the commitments we make to one another when we join Medifast and the commitments the Company makes to ensure an excellent work experience for all our team members. Our Culture Contract Toolkit is a companion piece that provides many tools and activities that team members can bring into their daily work to improve in forming bonds, establishing healthy work/life balance, inclusive leadership and much more. In 2023, we released phase one of our Culture Contract training aimed at giving team members an opportunity to apply our Core Values or Success Drivers to real world business scenarios and discuss how they can use the Culture Contract to help bring desired behaviors to life.

Our Community is united by our values – we are one team with one mission, guided by clear, shared behaviors that help us stay aligned as we grow and Clients
Our Core Values … what we believe
Our Success Drivers … how we lead
Our Operating Principles … how we make choices

Together, these cultural elements enable us to prioritize our work, plan for the future and harness our combined energy to accomplish our company objectives. Our Culture Compassculture narrative is fully embedded in our core human capital processes to ensure our team members understand how their success translates to the success of the greater team and ultimately to an amazing Coach & customer experience. Each year we host a program called Coach Encounters, which gives our team members an opportunity to hear directly from our amazing Coaches about their personal journey and Client Experiences.how the Company supports their work in seeking positive health outcomes for our customers. In 2023, we were recognized by U.S. News & Reports as a Best Place to Work in the Food & Drink Industry, a reflection of the work we have done to nurture our culture and support a strong employee experience.

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Building transparency and developing communication channels that allow us to cascade information and connect our teams are critical components of our people strategy. We leverage our Workplace by the FacebookMeta platform to connect, collaborate and incite conversations around topics that matter to us (like Wellness), foster greater comradery, celebratewellness). We also have a weekly Pulse newsletter to ensure important initiatives and events are communicated in a timely matter. We leverage Slack, our successesinternal messaging platform, to drive company and build trust among peers.senior leadership communications. We also launched a quarterly video series from our CEO to ensure team members hear directly from him about Company performance and updates on key initiatives. We leverage our communication channels to remind team members of the significant impact they have on the Coach & Client Experience,customer experience, help them understand our business, model and get them engaged in opportunities to learnlearning and increase empathy across functional teams.

Recognition is another key component of our culture. Our #AcedIt program provides team members with a platform to recognize excellent work that supports our business strategy, applauds behaviors that reinforce our cultural values, and fosters a sense of gratitude — all key components in nurturing strong relationships and building tight-knit communities. #AcedIt allows for both social and point-based recognition and celebrates team members for achieving important milestones in service. In 2022, we tied our #AcedIt platform to our wellness platform, LiveWell, to incentivize greater focus on health and wellness. In 2023, we saw strong engagement with LiveWell with over 70% of employees leveraging the tool.

Diversity is one of Medifast’s Core Values and an important part of our culture. As an organization, we are committed to generating an open dialog with our team members as well as improving our learning on how we can fosterand building a more inclusive work environment that enables all our team members to have a voice. Currently,In 2023, we deploy pulse surveys after significant events or programs so that we can gain a deeper understandingconducted two cycles of how we can better serveour listening initiative, The Loop, which promotes communication transparency, empowers our team members’ needs, ensureleaders to review their employee engagement results and facilitates candid conversations to shape and improve the work experience.

Biannually, we are staying aligned withrepeat training for our missionsenior leaders to foster inclusive leadership. In 2023, we welcomed 22 senior leaders to this training to build their leadership toolkits as they foster diversity and gaugeinclusion among their teams. Our Culture Club program, established in 2020, gives all of our team members’members, whether onsite, hybrid or fully remote, the opportunity to come together to connect, build bonds and learn together in a virtual environment. Culture Club covers a learning topic related to our culture or ways of working, and always includes a fun element to give team members a moment to relax and deepen bonds. For the past two years, we have also hosted a Culture Week to celebrate the differences that make our Community special.

Nurturing growth and learning are also key elements of our culture. In 2023, we enhanced our performance management process (called PEAK) by introducing an improved technology platform which delivered a superior user experience as our team members engage in quarterly conversations on performance and development. The tool automates 360 feedback which reinforces the role of feedback in developing strong relationships. Through our Optimal Learning platform, team members have access to online courses. In 2023, we launched a Culture Journey learning path to further integrate an understanding of our company strategy and goals.

We regularly reviewculture for new team members. Within our employees’ feedback to better alignsupply chain, we continued our human capital initiatives to the needs of our employees. In 2020, the company establishedLevel Up shadow program for a relationship with an external partner to assess our work environment and identify

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second year, which creates opportunities in the area of Diversity, Equity & Inclusion (“DEI”). We have also planned leadership training and workshops, to occur in 2021, that will establish the future framework for our DEI program.supply chain team members to be cross trained in other areas of the supply chain and learn new skills. This program is geared towards enabling greater sponsorship of junior talent and an increase of internal mobility.


Medifast is focused on attracting and retaining top talent who are eager to participate in our mission. Our Total Rewards Program is intended to deliver competitive compensation and benefits that align with our company mission and values. Annually, we review our market reference ranges and the pay of our team members to ensure we are paying competitively, applying aremain competitive, consistent, market pricing approach and ensure we are considering internal equity.equitable. Our variable pay targets are performance based and tied to organizational results.

In 2020, in responseWellness is not just what we do, it’s who we are, and our commitment to COVID-19, we immediately prioritized the healthbeing a best-in-class wellness company starts with providing team members equal access to all our programs and wellbeing of our employees. For our onsite essential employees, we instituted enhanced safety protocols, limited visitation to our plant and distribution center and rolled out additional sick leave (crisis pay) to allowproducts. Our Employees on Plan program allows our team members to experience the time neededsupport of a Coach, as they tackle their own weight loss journey. Our Wellness Committee oversees a host of programming throughout the year to cope should theyintegrate healthy habits into the lives of our team members, such as incentives through LiveWell, for taking on a step challenge, doing a biometric screening or attending a wellness event among other activities. In 2023, aligned with the launch of our OPTAVIA ACTIVE products, we challenged our Coaches and team members to get sick or havein motion. Medifast team members took the challenge and the company sponsored special contests and activities related to this event.


To continue to support the adoption of our Work Playbook and further evaluate the effectiveness of our work strategy principles, we conducted several ad-hoc pulse surveys of our senior leaders in 2023. The Playbook is a sick family member. Fortool used to empower our non-essential employees, we successfully implemented a work-from-home planteam members to do their best work while sustaining strong collaboration, trust, and effectiveness. Our surveys continue to show strong support for our work strategies while also extended crisis pay.highlighting room for improvement in cross-functional teaming. We leveragedare continuing to listen and adjust our collaboration tools and continued to nurtureplans throughout our Medifast community.work journey.

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In addition to our employees,team members, our Human Capital also includes our independent contractor OPTAVIA Coaches. They support our clientscustomers and market our products and services primarily through word of mouth, email and via social media channels such as Facebook, Instagram, TwitterX, and video conferencing platforms. The more OPTAVIA Coaches we have, the more customers we can serve. The total number of active earning OPTAVIA Coaches as of December 31, 2023 was 41,100. For information about our OPTAVIA Coaches, see “Summary” section in this Item 1. Business.

INFORMATION SYSTEMS & TECHNOLOGY

We have adopted a cybersecurity framework that, where appropriate, aligns with the National Institute of Standards and Technology's ("NIST") Cybersecurity Framework, and we have maintained systems that, where appropriate, are Payment Card Industry Data Security Standard compliant ("PCI") under current standards.
Our websites use commercially developed software which are hosted by data center colocation and cloud service providers. The hosting facilities provide carrier-diverse network connectivity, information security technologies, redundant and emergency power, fire prevention and control, and physical security. OurWe continuously monitor our information systems and infrastructure, are monitored continuously, 24x7. Redundantand have sufficient polices and committees in place to evaluate if and when an incident occurs and becomes material. We also use redundant carrier-diverse networks are also used to interconnect our corporate locations. We annually evaluate SSAE 18 compliance of key third party service organizations is evaluated annually by reviewing relevant System and Organization Controls (SOC) reports. Where applicable, we also review service provider PCI-DSSPCI compliance is also reviewed annually.

A

We use a variety of information security methods are used to protect confidential customer and corporate data against unauthorized access, including periodic network and website vulnerability/penetration testing. Network intrusion detection and prevention technologies are in use to preventalert and mitigate unauthorized access and distributed denial of service (DDOS) attacks, including bot mitigation.attacks. Industry standard multi-factor authentication (MFA)solutions and encryption secure customer and corporatemethods are used for data in transit and at rest.

protection.

As our operations grow in both size and scope,evolve, we will continue to improve and upgrade our information systems and infrastructure while maintaining their reliability and integrity.

For additional information about our cybersecurity processes and risks, see Item 1C. Cybersecurity.

INTELLECTUAL PROPERTY

Products manufactured by and programs marketed by the Company are sold primarily under itstheir own trademarks and trade names. Our policy is to protect our products and programs through trademark registrations both in the United States and in significant international markets. The Company carefully monitors trademark use and strongly promotes enforcement and protection of all of its trademarks.

AVAILABLE INFORMATION

Our principal office is located at 100 International Drive, 18th Floor, Baltimore, Maryland 21202. Our telephone number at this office is (410) 581-8042. Our corporate website is http://www.medifastinc.com. All periodic and current reports, registration statements, code of conduct and other material that we are required to file with the SEC, including our annual report on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K and amendments to those reports filed or furnished pursuant to Section 13(a) of the Exchange Act are available free of charge through our investor

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relations page at https://ir.medifastinc.com. Such documents are available as soon as reasonably practicable after electronic filing of the material with the SEC. Our Internet website and the information contained therein or connected thereto are not intended to be incorporated into this Report.

The SEC maintains an Internet site,a website, www.sec.gov, which contains reports, proxy and information statements, and other information regarding issuers that file such information electronically with the SEC.

ITEM 1A. RISK FACTORS

You should consider carefully the following risks and uncertainties when reading this Report. If any of the events described below actually occurs, the Company’s business, financial condition and operating results could be materially adversely affected. You should understand that it is not possible to predict or identify all such risks and uncertainties. Consequently, you should not consider the following to be a complete discussion of all potential risks or uncertainties.

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Risks Related to Our Business

Deterioration of economic conditions, an economic recession or slow growth, periods of inflation or economic uncertainty, could continue to adversely affect consumer spending as well as demand for our products.
General global economic downturns and macroeconomic trends, including heightened inflation, capital market volatility, interest rate and currency rate fluctuations, and economic slowdown or recession, may result in unfavorable conditions that could negatively affect consumer spending and demand for our products, and exacerbate some of the other risks that affect our business, financial condition and results of operations. For example, economic forces, including changes in disposable consumer income and/or reductions in discretionary spending, unemployment levels, labor shortages, demographic trends, inflation and consumer confidence in the economy, may cause consumers to defer or decrease purchases of our products and programs which could adversely affect our revenue, gross profit, and/or our overall financial condition and operating results.
The success of our business is dependent on our ability to maintain and grow our network of OPTAVIA Coaches.
We consider our number of active earning OPTAVIA Coaches and average quarterly revenue per active earning OPTAVIA Coach to be key indicators of our financial performance and condition. As of December 31, 2023, the Company had 41,100 total active earning OPTAVIA Coaches as compared to 60,900 as of December 31, 2022. If we are unable to reverse the downtrend of the number of active earning Coaches, which has been declining since Q3 2022, or revenue per active earning Coach, which has been declining since Q2 2023, our future revenue and operating results will continue to be adversely affected, as we believe that the success of the Company depends on the success of our OPTAVIA Coaches.
Additionally, OPTAVIA Coaches are subject to high turnover and we depend on our network of OPTAVIA Coaches to continually grow their businesses by supporting customers and attracting, training and motivating new OPTAVIA Coaches. Our failure to provide the business essentials and competitive compensation necessary to motivate OPTAVIA Coaches to grow their businesses will adversely affect our future growth and operating results. The growth and sustainability of our network of OPTAVIA Coaches is also subject to risks which may be outside of our control. These include: potential misconduct or improper claims by OPTAVIA Coaches; negative public perceptions of multi-level marketing; general economic conditions; failure to develop innovative products to meet consumer demands; adverse opinions of our products, services, or industry; and regulatory actions against our Company, competitors in our industry, or other direct selling companies.
Our direct selling model may be challenged, both domestically and abroad which could harm our business.

In both domestic and foreign markets, we

We may be subject to challenges by government regulators regarding our direct selling model. Legal and regulatory requirements concerning the direct selling industry generally do not include “bright line” rules and are inherently fact-based and subject to interpretation. As a result, regulators and courts have discretion in their application of these laws and regulations, and the enforcement or interpretation of these laws and regulations by government agencies or courts can change.

Recent settlementsSettlements between the FTC and other direct selling companies and guidance from the FTC have addressed inappropriate earnings and lifestyle claims and the importance of focusing on consumers.consumer sales. These developments have created a level of ambiguity as to the proper interpretation of the law and related court decisions. Any adverse rulings or legal actions could impact our business if direct selling laws or anti-pyramid laws are interpreted more narrowly or in a manner that results in additional burdens or restrictions on direct selling companies. For example, in 2016, the FTC entered into a settlement with another multi-level marketing company, requiring the company to modify its business model, including basing sales compensation and qualification only on sales to retail and preferred customers and on purchases by a distributor for personal consumption within allowable limits. Although this settlement does not represent judicial precedent or a new FTC rule, the FTC has indicated that the industry should look at this settlement, and the principles underlying its specific measures, for guidance.

Similarly, in 2019, the FTC took aggressive actions against a multi-level marketing company, which ultimately led to the company being permanently prohibited from using a multilevel compensation plan in the United States. If our OPTAVIA Coaches make improper claims regarding our products or business, or if regulators determine we are making any improper claims, this could lead to an FTC investigation and could harm our business.

We continue to monitor developments to assess whether we should make any changes to our compensation structure. If we are required to make changes or if the FTC seeks to enforce similar measures in the industry, either through rulemaking or an enforcement action against us, our business could be harmed.

In addition, the

The FTC has also increased its scrutiny of the use of testimonials, which we also utilize, as well as the role of endorsers. We cannot be sure that the FTC will not challenge our advertising or other operations in the future, which could have a material adverse effect on our business.

Governmental regulations in countries where we plan to commence or expand operations may prevent or delay entry into those markets.

In addition, our ability to sustain satisfactory levels of sales in our markets is dependent in significant part on our ability to introduce innovative products into such markets.products. However, governmental regulations in our markets, both domestic and international, can delay or prevent the introduction, or require the reformulation or
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withdrawal, of certain of our products. Any such regulatory action, whether or not it results in a final determination adverse to us, could

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create negative publicity, with detrimental effects on the motivation and recruitment of OPTAVIA Coaches and, consequently, on sales.

We could also be subject to challenges by private parties in civil actions. We are aware of recent civil actions against other companies in the United States that use a direct selling model, which have and may in the future result in significant legal costs. Allegations against companies that use a multi-level marketing strategy in various markets have also created intense public scrutiny of companies in the direct selling industry. Similarly, the FTC continues to scrutinize multi-level marketers. In 2020, the FTC sent out letters warning multi-level marketing companies to remove and address claims that they or their participants made about their products' ability to treat or prevent COVID-19 or provide earnings for people who have recently lost income. All of these actions and any future scrutiny of us or the direct selling industry could generate negative publicity or further regulatory actions that could result in fines, restrict our ability to conduct our business, enter into new markets, and ultimately attract consumers.

We have experienced rapid growth and expect our growth to continue, which could place significant strain on our management, systems, resources, and results of operations.

We have experienced rapid growth and development in a relatively short period of time and expect to continue this rapid growth in the future.  For example, our active earning OPTAVIA Coaches have grown from 31,800 as of December 31, 2019 to 44,200 as of December 31, 2020. In addition, in July 2019, we commenced our international operations, entering into the Asia Pacific markets of Hong Kong and Singapore.  We outsource a distribution center in Hong Kong for product distribution capacity. Our rapid growth places significant demands on our management and our administrative, logistical, operational and financial infrastructure.

We cannot assure you that we will be able to successfully optimize our distribution center network or open new distribution centers in new or existing markets if needed to accommodate or facilitate growth or that certain of our distribution centers will not have, or continue to have, operational challenges. Our ability to compete effectively and to manage future growth, if any, will depend on our ability to maximize operational efficiencies across our distribution center network, to implement and improve on a timely basis operational, financial and management information systems, including our warehouse management systems, and to expand, train, motivate and manage our work force. We cannot assure you that our existing personnel, systems, procedures and controls will be adequate to support the future growth of our operations.

Our failure to effectively manage our growth could harm our business and reputation and, in particular, our financial condition, results of operations and cash flows, which could negatively affect our ability to make distributions to stockholders and the trading price of our common stock. Our growth could also increase our capital requirements, which may require us to issue potentially dilutive equity securities and incur debt.

customers.

We rely on third parties to provide us with a majority of the products we sell and we manufacture the remaining portion. We also rely on third parties to distribute and deliver our products. The inability to obtain the necessary products from our third-party manufacturers, produce the products we manufacture in-house or distribute and deliver our products could cause our revenue, earnings or reputation to suffer.

We rely on third-party manufacturers to supply a significant portionmajority of the food and other products we sell. If we are unable to obtain a sufficient quantity, quality and variety of foods and other products from these manufactures in a timely and low-cost manner, we will be unable to fulfill our clients’customers’ orders in a timely manner, which may cause us to lose revenue and market share or incur higher costs, as well as damage our reputation and the value of our brands. We also rely on third-parties to distribute and deliver our products.

Therefore, it is critical that we maintain good relationships with our manufacturers and third parties that distribute and deliver our products. The services we require from these parties may be disrupted due to a number of factors associated with their businesses, including the following:

the COVID-19 pandemic and any future pandemics;

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public health crises, such as pandemics and epidemics;

labor disruptions;
delivery and transportation problems;

Tablefinancial condition or results of Contentsoperations;

labor disruptions;
delivery and transportation problems;
financial condition or results of operations;
internal inefficiencies;
power failures;
equipment failure;
severe weather, climate and other adverse environmental conditions;
fire;
natural or man-made disasters, war, terrorism, or political instability;
adverse changes in third-party contract terms;
shortages or increases in prices of ingredients; and
USDA or FDA compliance issues.
internal inefficiencies;
power failures;

equipment failure;
severe weather, climate and other adverse environmental conditions;
fire;
natural or man-made disasters, war, terrorism, or political instability;
adverse changes in third-party contract terms;
shortages or increases in prices of ingredients; and
USDA or FDA compliance issues.
We manufacture and produce the majoritya portion of our powder-based products, which account for approximately 46%25% of our total unit sales, at our manufacturing facility in Owings Mills, Maryland. As a result, we are dependent upon the uninterrupted and efficient operation of our sole manufacturing facility in Owings Mills, Maryland. The operations at this facility may be disrupted by a number of factors, including the following:

the COVID-19 pandemic and any future pandemics;
labor disruptions;
power failures;
equipment failure;
internal inefficiencies;
severe weather, climate and other adverse environmental conditions;
fire;
natural or man-made disasters, war, terrorism, or political instability; and
USDA or FDA compliance issues.
public health crises, such as pandemics and epidemics;
labor disruptions;

power failures;
equipment failure;
internal inefficiencies;
severe weather, climate and other adverse environmental conditions;
fire;
natural or man-made disasters, war, terrorism, or political instability; and
USDA or FDA compliance issues.
There can be no assurance that the occurrence of these or any other operational problems at our sole facility would not have a material adverse effect on our business, financial condition or results of operations.

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Our ability to source quality ingredients and other products is critical to our business, and any disruption to our supply or supply chain could materially adversely affect our business.

We depend on frequent deliveries of ingredients and other products from domestic and foreign suppliers, especially for our non-powder products. Some of our suppliers may depend on a variety of other local, regional, national and international suppliers to fulfill the purchase orders we place with them. The availability of such ingredients and other products at competitive prices depends on many factors beyond our control, including the number and size of the suppliers that provide the raw materials that meet our quality and production standards.

We rely on our suppliers, and their supply chains, to meet our quality and production standards and specifications and supply ingredients and other products in a timely and safe manner. However, no safety and quality measures can eliminate the possibility that suppliers may provide us with defective or out-of-specificationout-of-specification products against which regulators may take action or which may subject us to litigation or require a recall. Suppliers may provide us with ingredients that are or may be unsafe, below our quality standards or improperly labeled. In addition to a negative customer experience, we could face possible seizure or recall of our products and the imposition of civil or criminal sanctions if we incorporate a defective or out-of-specification item into one of our deliveries.

Furthermore, there are many factors beyond our control which could cause shortages or interruptions in the supply of our ingredients and other products, including adverse weather, climate and environmental factors, natural disasters, unanticipated demand, labor or distribution problems, changes in law or policy, food safety issues by our suppliers and their supply chains, and the financial health of our suppliers and their supply chains. Production or yield of the

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agricultural crops that are used as ingredients in our products may also be materially adversely affected by drought, water scarcity, temperature extremes, scarcity of agricultural labor, changes in government agricultural programs or subsidies, import restrictions, scarcity of suitable agricultural land, crop conditions, crop or animal diseases or crop pests. Failure to take adequate steps to mitigate the likelihood or potential effect of such events, or to effectively manage such events if they occur, may materially adversely affect our business, financial condition and operating results, particularly in circumstances where an ingredient or product is sourced from a single supplier or location.

In addition, unexpected delays in deliveries from suppliers or increases in transportation costs (including through increased fuel costs) could materially adversely affect our business, financial condition and operating results. Labor shortages or work stoppages in the transportation industry, long-term disruptions to the national transportation infrastructure, reduction in capacity and industry-specific regulations such as hours-of-service rules that lead to delays or interruptions of deliveries could also materially adversely affect our business, financial condition and operating results.

We currently source certain of our ingredients from suppliers located outside of the United States. Any event causing a disruption or delay of imports from suppliers located outside of the United States, including weather, drought, crop-related diseases, the imposition of import or export restrictions, restrictions on the transfer of funds or increased tariffs, destination-based taxes, value-added taxes, quotas or increased regulatory requirements, could increase the cost or reduce the supply of our ingredients and the other materials required by our product offerings, which could materially adversely affect our business, financial condition and operating results. Furthermore, our suppliers’ operations may be adversely affected by political and financial instability, resulting in the disruption of trade from exporting countries, restrictions on the transfer of funds or other trade disruptions, each of which could adversely affect our access or ability to source ingredients and other materials used in our product offerings on a timely or cost-effective basis.

We may be subject to claims that our OPTAVIA Coaches are unqualified to provide proper weight loss advice.

Our OPTAVIA Coaches are independent contractors and, accordingly, we are not in a position to provide the same level of oversight as we would if these OPTAVIA Coaches were our own employees. As a result, there can be no assurance that our OPTAVIA Coaches will comply with our policies and procedures. Additionally, somemost of our OPTAVIA Coaches do not have extensive training or certification in nutrition, diet or health fields and have only undergone the education they receive from us. We may be subject to claims from our clientscustomers alleging that our OPTAVIA Coaches lack the qualifications necessary to provide proper advice regarding weight loss and related topics. We may also be subject to claims that our OPTAVIA Coaches have provided inappropriate advice or have inappropriately referred or failed to refer clients torecommend customers consult with their health care providers for matters other thanduring the course of the customers’ weight loss.loss journey, as recommended in the Company’s Medical Disclaimer. Such claims could result in lawsuits, damage to our reputation and divert management’s attention from our business, which would adversely affect our business.

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We may be subject to health or advertising related claims from our clients.

customers.

OurWhile we collaborate with LifeMD healthcare providers, our businesses are separate, and our weight loss and weight management programs do not include medical treatment or medical advice, and we do not engage physicians or nurses, with LifeMD or otherwise, to monitor the progress of our clients.customers. Many people who are overweight suffer from other physical conditions, and our target consumers could be considered a high-risk population. A customer who experiences health problems could allege or bring a lawsuit against us on the basis that those problems were caused or worsened by participating in our programs.programs, including outcomes based on interactions with our independent OPTAVIA Coaches or healthcare providers associated with LifeMD. Further, clientscustomers who allege that they were deceived by any statements that we made in advertising or labeling could bring a lawsuit against us under consumer protection laws. From time-to-time we are subject to such allegations and have been involved in such litigation. We may ultimately be unsuccessful in defending ourselves against such claims. Also, defending ourselves against such claims, regardless of their merit and ultimate outcome, may be lengthy and costly, and could adversely affect our brand image, customer loyalty and results of operations.

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The weight management industry is highly competitive. If any of our competitors or a new entrant into the market with significant resources pursues a weight management program similar to ours, our business could be significantly affected.

Competition is intense in the weight management industry and we must remain competitive in the areas of program efficacy, price, taste, customer service and brand recognition. Our competitors include companies selling weight loss medications, pharmaceutical products and weight loss programs, digital tools, app-based health and wellness monitoring solutions and wearable trackers, as well as a wide variety of diet foods and meal replacement bars and shakes, appetite suppressants and nutritional supplements. Some of our competitors are significantly larger than we are and have substantially greater resources. Any increased competition from new entrants into our industry or any increased success by existing competition could result in reductions in our sales or prices, or both, which could have an adverse effect on our business and results of operations.

Additionally, the entrance into the market and growing acceptance of the favorably perceived and easier to use weight loss medications, such as GLP-1s, has reduced and may further reduce demand for our services and products.

New weight loss medications, products or services may put us at a competitive disadvantage and our business may suffer.

The weight management industry is subject to changing consumer demands based, in large part, on the efficacy and popular appeal of weight management programs. The popularity of weight management programs is dependent, in part, on their ease of use, cost and channels of distribution as well as consumer trends, which continue to evolve with the introduction of new technologies and innovations, and, on an ongoing basis, many existing and potential providers of weight loss solutions, including many pharmaceutical firms with significantly greater financial and operating resources than we have, are developing new products and services. The creationgrowing popularity of a weight loss solution,solutions, such as a drug therapy that isor GLP-1 medications, which may be perceived to be safe, effective and “easier” than a portion-controlled meal plan would put us at a disadvantage inhas affected the marketplace and could negatively impact our results of operations could be negatively affected.

operations.

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If we do not continue to develop innovative new services and products or if our services and products do not continue to appeal to the market, or if we are unable to successfully expand or respond to consumer trends, our business may suffer.

The increasing focus of consumers on more integrated lifestyle and fitness approaches rather than just food, nutrition and diet could adversely impact the popularity of our programs. Our future success depends on our ability to continue to develop and market new, innovative services and products and to enhance our existing services and products, each on a timely basis to respond to new and evolving consumer demands, achieve market acceptance and keep pace with new nutritional, weight management, technological and other developments. We may not be successful in developing, introducing on a timely basis or marketing any new or enhanced services and products, and we cannot assure you that any new or enhanced services or products will appeal to the market. Our results of operations are highly dependent on the number of product sales generated by our OPTAVIA Coaches. Our failure to develop new products and services and to enhance our existing products, and services, and the failure of our products and services to continue to appeal to the market could have an adverse impact on our ability to attract and retain clientscustomers and thus adversely affect our business, financial condition or results of operations.

Additionally, we commit and invest substantial time and resources into developing innovative new products. There is no assurance that any new products will be successfully adopted by our customer base, or that we will be able promote such new products without taking steps such as reducing pricing or incurring acquisition costs that would affect our revenues and/or profitability.

We may not be able to successfully implement new strategic initiatives, which could adversely impact our business.

We are continuously evaluating changing consumer preferences and the competitive environment of our industry and seeking out opportunities to improve our performance through the implementation of selected strategic initiatives. The goal of these efforts is to develop and implement a comprehensive and competitive business strategy which addresses the continuing changes in the weight management industry environment and our position within the industry. For example, as the healthcare industry continues to evolve its response to the obesity epidemic, so do the requirements, both regulatory and business, for providers. If we do not successfully meet these requirements, we may not be perceived as an appropriate partner for certain purposes. We may not be able to successfully implement our strategic initiatives and realize the intended business opportunities, growth prospects, including new business units, and competitive advantages. Our efforts to capitalize on business opportunities may not bring the intended results. Assumptions underlying expected financial results or consumer demand may not be met or economic conditions may deteriorate. We also may be unable to attract and retain highly qualified and skilled personnel to implement our strategic initiatives. If these or other factors

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limit our ability to successfully execute our strategic initiatives, our business activities, financial condition and results of operations may be adversely affected.

Our business depends on the effectiveness of our advertising and marketing programs, including the strength of ourthe Company's and our OPTAVIA Coaches’ social media presence, to attract and retain clients.customers. Use of social media may materially and adversely affect our reputation or subject us to fines or other penalties, and restrictions on the use of or access to social media may adversely impact sales of our products and services.

Our business success depends on our ability to attract and retain clients.customers. Our ability to attract and retain clientscustomers depends significantly on the effectiveness of our and our OPTAVIA Coaches’ advertising and marketing practices. Our OPTAVIA Coaches support our clientscustomers and market our products and services primarily through word of mouth, email and via social media channels such as Facebook, Instagram, TwitterX, and video conferencing platforms. If their advertising and marketing campaigns do not generate a sufficient number of clients,customers, our business, financial condition and results of operations will be adversely affected.

We and our OPTAVIA Coaches, as well as social media influencers or other brand ambassadors that we may utilize from time to time, use email and social media platforms as a means of communicating with consumers.customers. We use digital marketing, social media, and email marketing, among other means, to attract and retain clients.customers. Unauthorized or inappropriate use of these channels could result in harmful publicity or negative consumer experiences, which could have an adverse impact on the effectiveness of our marketing through these channels. In addition, the rising popularity of social media and other consumer-oriented technologies has increased the speed and accessibility of information dissemination. Our target consumers often value readily available information and often act on such information without further investigation and without regard to its accuracy. The harm may be immediate without affording us an opportunity for redress or correction. Negative or false commentary about us may be posted on social media platforms or similar devices at any time and may harm our business, brand, reputation, Coaches, financial condition, and results of operations, regardless of the information’s accuracy.

An increase in the use of social media for product promotion and marketing may cause an increase in the burden on us to monitor compliance of such materials and increase the risk that such materials could contain problematic product or marketing claims in violation of applicable regulations. As laws and regulations, including FTC enforcement, rapidly evolve to govern the
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use of these platforms and devices, the failure by us, our employees, or our Coaches or other third parties acting at our direction to abide by applicable laws and regulations in the use of these platforms and devices could adversely impact our business, financial condition and results of operations or subject us to fines or other penalties.

In addition, as we continue to expand our presence domestically and internationally, we, our OPTAVIA Coaches and clients may face more restrictions and increasingly complex regulations on free use and access to social media platforms. Restrictions on the use of or access to social media, especially in foreign countries that impose stricter regulations around free speech, access to independent news or citizens’ use of foreign communications tools deemed harmful to political or economic interests, may adversely impact sales of our products and services. Even where the restrictions on social media or censorship are narrowly tailored or targeted, the ability of our OPTAVIA Coaches to reach new clients or our ability to grow our OPTAVIA Coaches in those markets may be adversely affected and our results of operations and financial condition could suffer.

Human Capital Risks

The success of our business is dependent on our ability to maintain and grow our network of OPTAVIA Coaches.

OPTAVIA Coaches are subject to high turnover and we depend on our network of OPTAVIA Coaches to continually grow their businesses by attracting, training and motivating new OPTAVIA Coaches. We consider our number of active earning OPTAVIA Coaches and average quarterly revenue per active earning OPTAVIA Coach to be key indicators of our financial performance and condition. As of December 31, 2020, the Company had 44,200 total active earning OPTAVIA Coaches and the average Q4 2020 revenue per active earning OPTAVIA Coach was $5,932. The failure to provide the business essentials and competitive compensation necessary to motivate OPTAVIA Coaches to grow their

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businesses will adversely affect our future growth and operating results. The growth and sustainability of our network of OPTAVIA Coaches is also subject to risks which may be outside of our control. These include:

Potential misconduct or improper claims by OPTAVIA Coaches;
Negative public perceptions of multi-level marketing;
General economic conditions;
Failure to develop innovative products to meet consumer demands;
Adverse opinions of our products, services, or industry; and
Regulatory actions against our Company, competitors in our industry, or other direct selling companies.

We are dependent on our key executives for future success. If we lose the services of any of our key executives and we are unable to timely retain a qualified replacement, our business could be harmed.

Our future success depends to a significant degree on the skills, experience and efforts of our key executives. The loss of the services of any of these individuals could harm our business. We have not obtained life insurance on any key executives. If any key executives left us or were seriously injured and became unable to work, our business could be harmed.

Information Technology and Cyber Security Risks

Any failure of our technology or systems to perform satisfactorily could result in an adverse impact on our business.

We rely on software, hardware, network systems, including cloud-based technology, that is either developed by us or licensed from or maintained by third parties to operate our websites. As much of this technology is complex, there may be future errors, defects or performance problems, including when we update our technology or integrate new technology to expand and enhance our capabilities. Our technology may malfunction or suffer from defects that become apparent only after extended use. The integrity of our technology may also be compromised as a result of third-party cyber-attacks, such as hacking, spear phishing campaigns and denial of service attacks, which are increasingly negatively impacting companies. In addition, our operations depend on our ability to protect our information technology systems against damage from third-party cyber-attacks, fire, power loss, water, earthquakes, telecommunications failures and similar unexpected adverse events. Interruptions in our websites, services and products or network systems could result from unknown technical defects, insufficient capacity or the failure of our third-party providers to provide continuous and uninterrupted service. While we maintain disaster recovery capabilities to return to normal operation in a timely manner, we do not have a fully redundant system that includes an instantaneous recovery capability.

As a result of such possible defects, failures, interruptions or other problems, our services and products could be rendered unreliable or be perceived as unreliable by clients,customers, which could result in harm to our reputation and brand. Any failure of our technology or systems could result in an adverse impact on our business.

Our business is subject to online security risks, including security breaches and identity theft.

Unauthorized users who penetrate our information security systems could misappropriate proprietary or customer information or data or cause interruptions to the product offerings on our website. As a result, it may become necessary to expend significant additional amounts of capital and resources to protect against, or to alleviate, problems caused by unauthorized users. These expenditures, however, may not prove to be a timely remedy against unauthorized users who are able to penetrate our information security systems. In addition to purposeful security breaches, the inadvertent transmission of computer viruses could adversely affect our computer systems and, in turn, harm our business.


Existing, proposed or new data privacy legislation and regulations, including interpretations thereof, could also significantly affect our business. For example, data protection and privacy laws have been enacted by the U.S. federal and state governments, including the California Consumer Privacy Rights Act, (CCPA), which became effective on January 1,

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2020, 2023 and replaced the previously established California Consumer Privacy Act (CCPA) and other relevant statutes. These laws typically impose significant penalties for non-compliance. Further, a significant number of states require that customers be notified if a security breach results in the disclosure of their personal financial account or other information. Additional states and governmental entities are considering such “notice” laws. In addition, other public disclosure laws may require that material security breaches be reported. If we experience a security breach and such notice or public disclosure is required in the future, our reputation and our business may be harmed. The effects of these new and evolving laws, regulations, and other obligations potentially are far-reaching and may require us to further modify our data processing practices and policies and to incur substantial costs and expenses in an effort to comply.


In addition, if we choose to continue expandingexpand our business internationally in the future, we may be subject to non-U.S.international privacy, data protection, consumer protection and other laws and regulations, which in some cases are more restrictive than those in the United States. For example, the European Union traditionally has imposed stricter obligations under such laws than the United States. Consequently, any future expansion of our international operations may require changes to the ways we collect and use consumer information. In the ordinary course of our business, we collect and utilize proprietary and customer information and
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data. As a result, we have developed systems that are designed to protect consumer information and prevent fraudulent transactions and other security breaches. Privacy concerns among prospective and existing clientscustomers regarding our use of such information or data collected on our website or through our services and products, such as weight management information, financial data, email addresses and home addresses, could keep them from using our website or purchasing our services or products. We currently face certain legal obligations regarding the manner in which we treat such information and data. Businesses have been criticized by privacy groups and governmental bodies for their use and handling of such information and data. We rely on third-party software products to secure our credit card transactions. Failure to prevent or mitigate fraudulent payment transactions or security breaches or changes in industry standards or regulations may adversely affect our business and operating results or cause us to lose our ability to accept credit cards as a form of payment and result in chargebacks of fraudulently charged amounts. Furthermore, widespread credit card fraud may lessen our clients’customers’ willingness to purchase our products on our website.

Risks Related to Intellectual Property

Third parties may infringe on our brand, trademarks and other intellectual property rights, which may have an adverse impact on our business.

We currently rely on a combination of trademark and other intellectual property laws and confidentiality procedures to establish and protect our proprietary rights, including our brand. Because our business relies heavily on a direct-to-consumer business model, our brand is an important element of our business strategy. If we fail to successfully enforce our intellectual property rights, the value of our brand, services and products could be diminished and our business may suffer. Additionally, failure to protect our intellectual property could result in the entry of a competitor tointo the market. Our precautions may not prevent misappropriation of our intellectual property by state actors, competitors, or individuals or groups that are or are not affiliated with the Company. Any legal action that we may bring to protect our brand and other intellectual property could be unsuccessful and expensive and could divert management’s attention from other business concerns. In addition, legal standards relating to the validity, enforceability and scope of protection of intellectual property, especially in Internet-related businesses, are uncertain and evolving. We cannot assure you that these evolving legal standards will sufficiently protect our intellectual property rights in the future.

We may in the future be subject to intellectual property rights claims.

Third parties may, in the future, make claims against us alleging infringement of their intellectual property rights. Any intellectual property claims, regardless of merit, could be time-consuming and expensive to litigate or settle and could significantly divert management’s attention from other business concerns. In addition, if we were unable to successfully defend against such claims, we may have to pay damages, stop selling the service or product or stop using the software, technology or content found to be in violation of a third-party’s rights, seek a license for the infringing service, product, software, technology or content or develop alternative non-infringing services, products, software, technology or content. If we cannot license on reasonable terms, develop alternatives or have to stop using the service, product, software, technology or content for any infringing aspects of our business, we may be forced to limit our service and

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product offerings. Any of these results could reduce our revenue and our ability to compete effectively, increase our costs or harm our business.

Risks Related to International Operations

The sale of our products in markets outside of the United States may subject us to risks.

In connection with our entry into the Asia Pacific markets of Hong Kong and Singapore, we expanded our sales, marketing and distribution activities in these markets. The sale, marketing and distribution of our products and programs in these and other international locations is subject to a number of uncertainties, including, but not limited to, the following:

the COVID-19 pandemic and any future pandemics;
economic and political instability;
import or export licensing requirements;
trade restrictions;
product registration requirements;
longer payment cycles;
changes in regulatory requirements, including regulations governing our direct selling business model, and tariffs;
potentially adverse tax consequences; and
potentially weak protection of intellectual property rights.

These uncertainties could lead to potential risks for our continued expansion and sales success in the Asia Pacific markets and elsewhere, any of which could harm our business, financial condition and results of operations.

Expansion into international markets increases our operational, regulatory and other risks.

In July 2019, we commenced our international operations, entering into the Asia Pacific markets of Hong Kong and Singapore. As a result, we face increased operational, regulatory, compliance and reputational risks. The failure of our compliance and internal control systems to properly mitigate such additional risks, or of our operating infrastructure to support such expansion, could result in operational failures and regulatory fines or sanctions. Our operations in Hong Kong and Singapore and other jurisdictions are subject to significant compliance, disclosure and other obligations. Activity in international markets also exposes us to fluctuations in currency exchange rates, which may adversely affect the U.S. dollar value of revenues, expenses and assets associated with our business activities outside the United States. Actual and anticipated changes in current exchange rates may also adversely affect international demand for our business investment strategies to expand our products and services, most of which represent investments primarily in U.S. dollar-based assets. Because certain of our costs to support international business activities will be based in local currencies, the profitability of such activities in U.S. dollars may be adversely affected by a weakening of the U.S. dollar versus other currencies in which we derive revenues.

If we expand our operations into additional foreign countries, we may be subject to additional risks, including the ability to successfully adapt to local culture and navigate regulatory, economic, political and social risks. We cannot be certain that we will be able to enter and successfully compete in additional foreign markets or that we will be able to continue to compete in the foreign markets in which we currently operate.

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We are subject to anti-corruption laws in the jurisdictions in which we operate, including the U.S. Foreign Corrupt Practices Act (“FCPA”). Our failure to comply with these laws could result in penalties which could harm our reputation and have a material adverse effect on our business, results of operations and financial condition.

We are subject to the FCPA, which generally prohibits companies and their intermediaries from making improper payments to foreign officials for the purpose of obtaining or keeping business and/or other benefits, along with various other anticorruption laws. There is no assurance that the policies, procedures and training for all employees, including management, that were designed to ensure that we, our employees and other intermediaries comply with the FCPA and other anticorruption laws to which we are subject, will work effectively all of the time or protect us against liability under the FCPA or other laws for actions taken by our employees and other intermediaries with respect to our business or any businesses that we may acquire.

Expansion of our operations in international markets, such as Hong Kong, Singapore and other jurisdictions, may pose elevated risks of anti-corruption violations as we are in frequent contact with persons who may be considered “foreign officials” under the FCPA, resulting in an elevated risk of potential FCPA violations. If we are not in compliance with the FCPA and other laws governing the conduct of business with government entities (including local laws), we may be subject to criminal and civil penalties and other remedial measures, which could have an adverse impact on our business, financial condition, results of operations and liquidity. Any investigation of any potential violations of the FCPA or other anticorruption laws by U.S. or foreign authorities could harm our reputation and have an adverse impact on our business, financial condition and results of operations.

Our business in Hong Kong and Singapore is subject to sensitive economic, political, regulatory and market conditions.

Entering the Asia Pacific markets of Hong Kong and Singapore is a key component of our global growth strategy. Our business in these countries is sensitive to economic, political, regulatory and market conditions that drive sales volume. If we are unable to establish our position in these markets our business and financial results could be adversely affected.

Risks Related to Our Industry

Changes in consumer preferences could negatively impact our operating results.

Our program features pre-packaged food selections, which we believe offer convenience and value to our clients.customers. Our continued success depends, to a large degree, upon the continued popularity of our program versus various other weight loss, weight management and fitness regimens, such as low carbohydrate diets, appetite suppressants and diets featured in the published media.medically supported weight loss initiatives, including weight loss medications, such as GLP-1s. Changes in consumer tastes and preferences away from our pre-packaged food and support and counselingcoaching services, and any failure to provide innovative responses to these changes, may have a materially adverse impact on our business, financial condition, operating results, cash flows and prospects. Our success is also dependent on our food innovation including maintaining a robust array of food items and improving the quality of existing items. If we do not continually expand our food items or provide clientscustomers with items that are desirable in taste and quality, our business could be harmed.

Consumer’s increased attention to recent developments, innovations, and FDA approvals of weight loss medications, and the perception of their safety, effectiveness, and ease of use, may also reduce consumer engagement in our offering. Consumer’s purchasing decisions are highly subjective and can be influenced by many factors, such as perception of the ease of use and
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efficacy of the service and product offerings as well as brand image or reputation, marketing programs, cost, social media presence and sentiment, consumer trends, personalization, the digital platform, and user experience. Moreover, consumers can, and frequently do, change approaches easily.
We anticipate competition from other companies that provide telehealth services associated with weight management, and certain of these competitors have greater financial and other resources than us and have operations in therapeutic or other areas where we may seek to expand in the future.
The weight loss industry is subject to adverse publicity, which could harm our business.

The weight loss industry receives adverse publicity from time to time, and the occurrence of such publicity could harm us, even if the adverse publicity is not directly related to us. Congressional hearings about practices in the weight loss industry have also resulted in adverse publicity and a consequent decline in the revenue of weight loss businesses. Future research or investigative reports or publicity that is perceived as unfavorable or that question certain weight loss programs, products or methods could result in a decline in our revenue. Because of our dependence on consumer perceptions, adverse publicity associated with illness or other undesirable effects resulting from the consumption of our products or similar products by competitors, whether or not accurate, could also damage customer confidence in our weight loss program and result in a decline in revenue. Adverse publicity could arise even if the unfavorable effects

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associated with weight loss products or services resulted from the user’s failure to use such products or services appropriately.

Our industry is subject to governmental regulation that could increase in severity and hurt results of operations.

Our industry is subject to federal, state and other governmental regulation.regulations. Certain federal and state agencies, such as the FTC and the U.S. states’ consumer protection agencies, regulate and enforce laws relating to advertising, disclosures to consumers, privacy, consumer pricing and billing arrangements and other consumer protection matters. A determination by a federal or state agency, or a court, that any of our practices do not meet existing or new laws or regulations could result in liability, adverse publicity, and restrictions of our business operations. Some advertising practices in the weight loss industry have led to investigations from time to time by the FTC and other governmental agencies. Many companies in the weight loss industry, including our predecessor businesses, have entered into consent decrees with the FTC relating to weight loss claims and other advertising practices. In 2009, the FTC promulgated nonbinding Guides Concerning the Use of Endorsements and Testimonials in Advertising (“Endorsement Guides”) which explained what endorsement practices the FTC views as being unfair or deceptive acts or practices. In 2020, the FTC sought public comments on whether the Endorsement Guides should be amended. The last time the FTC sought similar public comments led to a major revision of the Endorsement Guides. Consequently, the FTC could bring an enforcement action based on practices that are inconsistent with the current Endorsement Guides as it considers revisions. Under the current Endorsement Guides, advertisements that feature a consumer and convey his or her atypical experience with a product or service are required to clearly disclose the typical results that consumers can generally expect. We cannot be sure that the FTC will not challenge our advertising or other operations in the future, which could have a material adverse impact on our business.

Other aspects of our industry are also subject to government regulation. For example, the labeling and distribution of food products, including dietary supplements, are subject to strict USDA and FDA requirements and food manufacturers are subject to rigorous inspection and other requirements of the USDA and FDA, and companies operating in foreign markets must comply with those countries’ requirements for proper labeling, controls on hygiene, food preparation and other matters. If federal, state, local or foreign regulation of our industry increases for any reason, then we may be required to incur significant expenses, as well as modify our operations to comply with new regulatory requirements, which could harm our operating results. Additionally, remedies available in any potential administrative or regulatory actions may include product recalls and require us to refund amounts paid by all affected clientscustomers or payspay other damages, which could be substantial.

Laws and regulations directly applicable to communications, operations or commerce over the Internet such as those governing intellectual property, privacy, libel and taxation, are more prevalent and remain unsettled. If we are required to comply with new laws or regulations or new interpretations of existing laws or regulations, or if we are unable to comply with these laws, regulations or interpretations, our business could be adversely affected.

Future laws or regulations, including laws or regulations affecting our marketing and advertising practices, relations with consumers, employees, service providers, or our services and products, may have an adverse impact on us.

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The manufacture and sale of ingested products are subject to product liability claims and other risks.

Like other manufacturers and distributors of products that are ingested, we face an inherent risk of exposure to product liability claims if the use of our products results in illness or injury. The foods and products that we manufacture and sell in the United States are subject to laws and regulations, including those administered by the USDA and FDA that establish manufacturing practices and quality standards for food products. Product liability claims could have a material adverse effect on our business as existing insurance coverage may not be adequate. Distributors of weight loss food products, including dietary supplements, have been named as defendants in product liability lawsuits from time to time. The successful assertion or settlement of an uninsured claim, a significant number of insured claims or a claim exceeding the limits of our insurance coverage would harm us by adding costs to the business and by diverting the attention of senior management from the operation of the business. We may also be subject to claims that our products contain contaminants, are improperly labeled, include inadequate instructions as to use or inadequate warnings covering

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interactions with other substances. Additionally, the manufacture and sale of these products involves the risk of injury to consumers due to tampering by unauthorized third parties or product contamination. Product liability litigation, even if not meritorious, is very expensive and could also entail adverse publicity for us and reduce our revenue. Furthermore, the products we manufacture and distribute, or certain components of those products, may be subject to product recalls or other deficiencies. Any negative publicity associated with these actions would adversely affect our brand and may result in decreased product sales and, as a result, lower revenue and profits.

Risks Related to Ourthe Company’s Common Stock

Actions of activist stockholders could cause us to incur substantial costs, divert management's attention and resources, and have an adverse effect on our business.

We have been the target of activist stockholder activities in the past. If a new activist investor purchased our stock, our business could be adversely affected because responding to proxy contests and reacting to other actions by activist stockholders can be costly and time-consuming, disruptive to our operations and divert the attention of management and our employees. In addition, perceived uncertainties as to our future direction, strategy or leadership created as a consequence of activist stockholder initiatives may result in the loss of potential business opportunities, harm our ability to attract new investors, customers, employees, suppliers and other strategic partners, and cause our share price to experience periods of volatility or stagnation.

There can be no assurance that we will continue to declare cash dividends at allin the future or in any particular amounts.

The

On December 13, 2023, we announced that the Company declaredupdated its capital allocation priorities following a dividend of $1.13 per share on December 10, 2020,thorough review, and decided to stockholders of record as of December 22, 2020 that was paid on February 5, 2021. We intend to continue paying adiscontinue the Company’s quarterly dividend to our stockholders for the foreseeable future, subject to long term cash flow needs, including capital spend needs and overall macroeconomic conditions.dividend. Our Board of Directors periodically reviews our quarterly dividendcapital allocation strategy to ensure that it is in the best interest of our stockholders and is in compliance with all applicable laws and agreements. Future dividends may also be affected by, among other factors: our views on potential futureOur capital requirements for investments in acquisitions; legal risks; any stock repurchase programs; changes in federal and state income tax laws or corporate laws; changes to our business model; and interest and principal payments required by indebtedness that we may incur in the future. Our dividend paymentsallocation strategy may change from time to time, and we cannot provide any assurance that we will continue to declare dividends at allin the future or in any particular amounts. A reduction inThe discontinuation of our dividend payments could have a negative effect on our stock price.

Provisions in our certificate of incorporation may deter or delay an acquisition of us or prevent a change in control, even if an acquisition or a change of control would be beneficial to our stockholders.

Provisions of our certificate of incorporation (as amended) may have the effect of deterring unsolicited takeovers or delaying or preventing a third-party from acquiring control of us, even if our stockholders might otherwise receive a premium for their shares over the then current market prices. In addition, these provisions may limit the ability of our stockholders to approve transactions that they may deem to be in their best interests.

Our certificate of incorporation (as amended) permits our Board of Directors to issue preferred stock without stockholder approval upon such terms as the Board of Directors may determine. The rights of the holders of our common stock will be junior to, and may be adversely affected by, the rights of the holders of any preferred stock that may be issued in the future. The issuance of preferred stock could have the effect of making it more difficult for a third-party to acquire, or discourage a third-party from acquiring, a majority of our outstanding common stock. The issuance of a substantial number of preferred shares could adversely affect the price of our common stock.

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Risks Related to the COVID-19 Pandemic

The global outbreak of the COVID-19 virus may adversely impact our business.

The global outbreak of COVID-19 may have a significant adverse impact on our business as well as on the business environment and the markets in which we operate. This global health crisis has also had a significant adverse effect on overall economic conditions and we expect consumer demand to continue to be negatively impacted due to changes in consumer behavior and confidence and health concerns. The situation remains dynamic and subject to rapid and possibly significant change, and accordingly the magnitude and duration of the negative impact to our business from the COVID-19 pandemic cannot be predicted with certainty.

The widespread health crisis also could adversely affect the economies and financial markets in the countries in which we operate, resulting in an economic downturn that could affect consumer demand for our products and services. Our customer purchasing patterns can be influenced by economic factors. The precise impact on our business from the disruption of financial markets and the weakening of overall economic conditions cannot be predicted with certainty. Uncertainties regarding the economic impact of COVID-19 have resulted in, and are likely to continue to result in, sustained impact on the economy. Our business is particularly sensitive to reductions in discretionary consumer spending, which may be adversely impacted by a recession or fears of a recession, volatility and declines in the stock market and increasingly pessimistic consumer sentiment due to perceived or actual economic and/or health risks. Consumers may shift purchases to lower-priced or other perceived value offerings during economic downturns. Prolonged unfavorable economic conditions, including as a result of COVID-19, and any resulting recession or slowed economic growth, may have an adverse effect on our financial condition and results of operations.

Individually and collectively, the consequences of the COVID-19 pandemic could adversely impact our business, financial condition, results of operations, cash flows and liquidity. The extent to which the COVID-19 pandemic ultimately impacts the Company’s business, financial condition, results of operations, cash flows, and liquidity may differ from management’s current estimates due to inherent uncertainties regarding the duration and further spread of the outbreak, its severity, actions taken to contain the virus or treat its impact, and how quickly and to what extent normal economic and operating conditions can resume. The extent to which the COVID-19 pandemic adversely affects the Company’s business, financial condition, results of operations, cash flows and liquidity, it may also have the effect of heightening the risks related to the other risk factors described in Part I, Item 1A - Risk Factors.

General Risk Factors

Our sales may be adversely impacted by the health and stability of the general economy.

Our results of operation are highly dependent on the number of product sales and program fees generated by our OPTAVIA Coaches. A downturn in general economic conditions, such as a recession or prolonged economic slowdown, may reduce the demand for our products and otherwise adversely affect our sales. For example, economic forces, including changes in disposable consumer income and/or reductions in discretionary spending, unemployment levels, demographic trends, and consumer confidence in the economy, may cause consumers to defer or decrease purchases of our products and programs which could adversely affect our revenue, gross profit, and/or our overall financial condition and operating results.

Our stock price fluctuates from time to time and may fall below expectations of securities analysts and investors, and could subject us to litigation, which may result in you suffering a loss on your investment.

The market price of ourthe Company’s common stock may fluctuate significantly in response to a number of factors, many of which are out of our control. These factors include: quarterly variations in operating results; changes in accounting treatments or principles; announcements by us or our competitors of new products and services offerings; significant contracts, acquisitions, or strategic relationships; additions or departures of key personnel; any future sales of ourthe Company’s common stock or other securities; stock market price and volume fluctuations of publicly-traded companies; and general political, economic and market conditions. In some future quarter our operating results may fall below the expectations of

29

Table of Contents

securities analysts and investors, which could result in a decrease in the trading price of ourthe Company’s common stock. In the past, securities class action litigation has often been brought against a company following periods of volatility in the market price of its securities. We may be the target of similar litigation in the future. Securities litigation could result in substantial costs and divert management's attention and resources, which could seriously harm our business and operating results.

Provisions in our certificate of incorporation may deter or delay an acquisition of us or prevent a change in control, even if an acquisition or a change of control would be beneficial to our stockholders.
Provisions of our certificate of incorporation (as amended) may have the effect of deterring unsolicited takeovers or delaying or preventing a third-party from acquiring control of us, even if our stockholders might otherwise receive a premium for their
26

shares over the then current market prices. In addition, these provisions may limit the ability of our stockholders to approve transactions that they may deem to be in their best interests.
Our certificate of incorporation (as amended) permits our Board of Directors to issue preferred stock without stockholder approval upon such terms as the Board of Directors may determine. The rights of the holders of the Company’s common stock will be junior to, and may be adversely affected by, the rights of the holders of any preferred stock that may be issued in the future. The issuance of preferred stock could have the effect of making it more difficult for a third-party to acquire, or discourage a third-party from acquiring, a majority of the Company's outstanding common stock. The issuance of a substantial number of preferred shares could adversely affect the price of the Company’s common stock.
General Risk Factors
If we do not maintain effective internal control over financial reporting, we could fail to report our financial results accurately.

Effective internal control over financial reporting is necessary for us to provide reliable financial reports. In the future, if we identify a control deficiency that rises to the level of a material weakness in our internal control over financial reporting, this material weakness may adversely affect our ability to record, process, summarize and report financial information timely and accurately and, as a result, our financial statements may contain material misstatements or omissions. If we fail to maintain effective internal control over financial reporting, we could be required to take costly and time-consuming corrective measures, to remedy any number of deficiencies, significant deficiencies or material weaknesses, be required to restate the affected historical financial statements, be subjected to investigations and/or sanctions by federal and state securities regulators, and be subjected to civil lawsuits by security holders. Any of the foregoing could also cause investors to lose confidence in our reported financial information and in our companyCompany and could result in a decline in the market price of our stock and in our ability to raise additional financing if needed in the future.

Our collaboration with LifeMD may not achieve the anticipated benefits.

On December 13, 2023, we announced a new strategic collaboration (the “Collaboration”) with telehealth company, LifeMD, in furtherance of our expansion into the medically supported weight loss market, and with the expectation that the Collaboration would result in various long-term benefits to both companies, including increase in revenue, customer acquisition increase, and longer tenure in customer retention. Achieving the anticipated benefits of the Collaboration is subject to a number of uncertainties, including whether our business and LifeMD’s business can become integrated in an effective and efficient manner.Failure to achieve these anticipated benefits could result in increased costs, decreases in the amount of expected revenues generated by the Collaboration and diversion of management’s attention and energy away from ongoing business operations, which could have a material adverse effect on our business or financial results.

The Collaboration’s success will depend to a substantial extent on the willingness of customers to use LifeMD’s telehealth platform. If our customers do not perceive the benefits of LifeMD’s telehealth services, or if the Collaboration does not drive customer acquisition or retention, then our market may not develop, or it may develop more slowly than we expect. Similarly, individual and healthcare industry concerns could limit acceptance of LifeMD’s healthcare services. If any of these occur, it could have a material adverse effect on the success of the collaboration.
Finally, if LifeMD terminates its agreement with us, we may find it more difficult to attract new collaborators and our perception in the marketplace could be adversely affected.

Our Collaboration with LifeMD could open us up to additional risks.
The Collaboration may pose a number of risks, including: LifeMD has discretion in determining the efforts and resources that they will apply; LifeMD may not perform their obligations as expected; and LifeMD may fail to comply with applicable regulatory requirements.
Healthcare professionals providing telehealth services have become subject to a number of lawsuits alleging malpractice and some of these lawsuits may involve large claims and significant defense costs. Through the Collaboration, it is possible that these claims could also be asserted against us or our independent OPTAVIA Coaches and include us as an additional defendant.

27

We could incur reputational harm or negative publicity in relation to an adverse event involving a LifeMD healthcare provider.
Additionally, a number of laws and regulations govern anti-kickbacks, physician self-referrals, and the business of advertising, promotion, dispensing, and marketing services, products, and pharmaceuticals. These regulatory regimes are overseen by state and federal level governmental bodies, including the FDA, the U.S. Department of Health and Human Services (“HHS”), and the FTC. Through the Collaboration, failure to comply with the laws and regulations of these governmental agencies may result in legal or other enforcement actions, including orders to cease non-compliant activities. There can be no assurance that we will not be subject to state, federal or foreign government actions or class action lawsuits, which could harm our business, financial condition and results of operations.

ITEM 1B. UNRESOLVED STAFF COMMENTS

None.


ITEM 1C. CYBERSECURITY

Overview
Organizations across the globe are experiencing cybersecurity incidents at an increasing rate, and cybersecurity threats are increasingly sophisticated and constantly evolving. We have developed and maintained policies, procedures, and controls to mitigate material risks from cybersecurity threats, and assess and disclose information to investors concerning material cybersecurity incidents. These risks are evaluated on an ongoing basis as part of our overall risk management strategy. As discussed in more detail below, we have policies and procedures in place to safeguard our information systems, monitor these systems, protect the confidentiality and integrity of our data, train and raise awareness of cybersecurity threats amongst employees, detect intrusions into our systems, and respond to cybersecurity incidents. Despite these efforts, no system is impenetrable, and we cannot provide assurances that we will prevent every attack or detect every incident timely.

Risk Management and Strategy
We have established processes for assessing, identifying, and managing material risks from cybersecurity threats and have integrated these cybersecurity processes into our overall risk management system. Specifically, we have adopted a cybersecurity framework that, where appropriate, aligns with the NIST's Cybersecurity Framework, and we have maintained systems that, where appropriate, are PCI compliant under current standards.
We regularly review our Incident Response Plans to ensure readiness if and when an incident does occur, including through live testing via planned and surprise tabletop exercises. In the event of a cybersecurity incident, if a system does become non-operational, we maintain disaster recovery capabilities to return to normal operation in a timely manner.
Our cybersecurity processes to assess and identify cybersecurity risks includes periodic risk assessments, deployment of security monitoring tools for continuous monitoring of our information systems, periodic testing for vulnerabilities in our systems, periodic testing of employees’ cybersecurity awareness, receiving cybersecurity alerts, among other procedures. Our Information Security (“IS”) department, which reports to the Vice President, Information Security, evaluates cybersecurity risks and works to design and ensure implementation of appropriate controls and safeguards in alignment with our business objectives and operational needs. Management periodically reviews cybersecurity risks as part of the overall risks to the company as part of the enterprise risk management program. This review helps in identifying areas for improvement and ensuring the alignment of cybersecurity efforts with the overall risk management framework.
We engage various third parties to assess, test, or assist with the implementation of our risk management strategies, policies, and procedures to enhance our detection and management of cybersecurity risks, including but not limited to: consultants who assist with assessing risks, assist with our PCI compliance assessments, assess our systems alignment with the NIST Cybersecurity Framework, and test and/or scan for vulnerabilities.
We rely on software, hardware, and network systems, including cloud-based technology, that are either developed by us or licensed from or maintained by third parties to maintain operations. In the ordinary course of our business, we collect and utilize proprietary and customer information and data. We utilize systems designed to protect customer information and prevent fraudulent transactions and other security breaches. We rely on third-party software products to secure our credit card transactions.
28

Furthermore, we maintain a process to evaluate and manage risks associated with third-party service providers. We conduct cybersecurity assessments of our key vendors before engagement, maintain continued monitoring during the engagement, and maintain the ability to discontinue our engagement with a key vendor if their cybersecurity posture fails to meet pre-established standards.
The Company, from time to time, experiences or is subject to a variety of incidents that arise during the ordinary course of its business. As of the date of this report and based upon the Company’s experience, current information, and applicable laws, we do not believe that these incidents are material, or will have or have had a material adverse effect on business strategy, results of operations, or financial position. However, future cybersecurity incidents could materially affect our strategy, results of operations, or financial condition. See Item 1A. Risk Factors for additional information on how risks could materially affect the company.

Governance
The Board of Directors has responsibility for oversight and approval of our cybersecurity risk management processes, and the Board has established an oversight mechanism for cybersecurity risks.
Senior executives provide the Board of Directors with quarterly updates concerning cybersecurity risks and the Company’s cybersecurity strategies and objectives. In addition, members of management briefed on specific issues attend Board meetings to provide additional insight into the specific issues being discussed, including risk exposure.
The Board works with our senior executives in reviewing the cybersecurity risks and strategy, provides guidance on the Company’s cybersecurity goals and objectives, and monitors the information it receives from management regarding the assessment and management of cybersecurity risk. If a significant cybersecurity incident occurs, it will be reported promptly to the Board near the time of discovery.
The IS department is charged with monitoring risks, implementing controls, developing information security policies and procedures, and assessing cyber events. On a day-to-day basis, IS informs the Vice President, Information Security concerning cybersecurity risks and events, including any mitigation and remediation efforts. Our Vice President, Information Security joined the Company in September 2022, and is responsible for approving IS policies and procedures, implementing controls, monitoring and detection programs, and employee training on cybersecurity risks, and reports cybersecurity risks and strategies directly to executive leadership. He has over a decade of security experience, received his Master of Science in Computer Information and Information Systems Security/Information Assurance from Norwich University, and holds various certifications including Certified Ethical Hacker (CEH) and Certified Information Systems Security Professional (CISSP).
Cybersecurity incidents are escalated to the cybersecurity incident response team ("CIRT") who is responsible for overseeing our incident response strategy, including remediation. Significant cybersecurity incidents are escalated to the Company’s Incident Response Materiality Assessment Committee (“IRMAC”) that assesses and evaluates whether the incident is material using criteria based on our enterprise risks. This committee is comprised of a cross-functional team that consists, in part, of employees at the management level and members of the executive team. As noted above, if a significant cybersecurity incident occurs, it will be reported promptly to the Board on an ad hoc and as-needed basis. Otherwise, management reports cybersecurity risks and developments to the Board quarterly.

ITEM 2. PROPERTIES

The Company owns a 49,000 square-foot manufacturing facility in Owings Mills, Maryland and leases office space in Baltimore, Maryland which serves as our corporate headquarters. The corporate headquarters’ lease expires in February 2026. The Company owns a 119,000 square-foot distribution facility in Ridgley, Maryland and outsources a domestic distribution center in Reno, Nevada, and an international distribution center in Hong Kong. All the distribution facilities give the Company adequate product distribution capacity for the foreseeable future. The Company leases a raw materials warehouse in Arbutus, Maryland. The Arbutus warehouse lease expires in February 2022. In January 2020, the Company entered into a lease for a satellite office in Lehi, Utah.Utah, which expires in December 2026. In May 2021, the Company entered into a lease for our product innovation research center in Owings Mills, Maryland. The satellite officeproduct innovation research center lease expires in March 2023.February 2029.
The Company owns a 49,000 square-foot manufacturing facility in Owings Mills, Maryland, and a 119,000 square-foot distribution facility in Ridgley, Maryland. The Company outsources a domestic distribution center in Haltom City, Texas. In April 2021, the Company entered into a lease for a distribution center in Havre De Grace, Maryland. The distribution center lease expires in August 2026. In 2023, the Company exited it contracts and terminated its relationships with its outsourced distribution centers in Reno, Nevada and in Hong Kong.
29

ITEM 3. LEGAL PROCEEDINGS

The Company is, from time to time, subject to a variety of litigation and similar proceedings that arise out of the ordinary course of its business. Based upon the Company’s experience, current information, and applicable law, it does not believe that these proceedings and claims will have a material adverse effect on its results of operations, financial position, or liquidity. However, the results of legal actions cannot be predicted with certainty. Therefore, it is possible that the Company’s results of operations, financial condition or cash flows could be materially adversely affected in any particular period by the unfavorable resolution of one or more legal actions.

ITEM 4. MINE SAFETY DISCLOSURES

Not applicable.

30


PART II

ITEM 5. MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES

The Company’s common stock is listed and traded on the NYSE under the ticker symbol “MED.”


Dividends

While historically the Company has declared and paid dividends on the Company’s common stock, in December 2023, it announced the discontinuation of dividends to support investments in technology and future growth.Declaration and payment of dividends on the Company’s common stock are subject to the discretion of our board of directors and compliance with applicable laws. The decision to declare and pay dividends in the future will depend on general business conditions, the effect of such payments on our financial condition and other factors the Company’s board of directors consider relevant.

Holders

There were approximately 8768 record holders of the Company’s common stock as of February 15, 2021.6, 2024. This number does not include beneficial owners of our securities held in the name of nominees.

Securities Authorized for Issuance Under Equity Compensation Plans

See Part III, Item 12 - Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters for information regarding securities authorized for issuance under our equity compensation plans, which information is incorporated herein by reference.

Issuer Purchases of Equity Securities

The following table provides information about the Company’s repurchases of common stock for the three months ended December 31, 2020:

2020

Total Number of Shares Purchased (1)

Average Price Paid per Share

Total Number of Shares Purchased as Part of a Publicly Announced Plan or Program

Maximum Number of Shares that May Yet Be Purchased Under the Plans or Programs (2)

October 1 - October 31

115

$

165.34

-

2,322,512

November 1 - November 30

-

-

-

2,322,512

December 1 - December 31

-

-

-

2,322,512

2023:
2023
Total Number of Shares Purchased (1)
Average Price Paid per ShareTotal Number of Shares Purchased as Part of a Publicly Announced Plan or Program
Maximum Number of Shares that May Yet Be Purchased Under the Plans or Programs (2)
October 1 - October 31114 $74.19 — 1,323,568
November 1 - November 30— — — 1,323,568
December 1 - December 31— — — 1,323,568
____________________
(1)Also included are shares of common stock surrendered by employees and directors to the Company to cover minimum tax liability withholding obligations upon the exercise of stock options or the vesting of shares of restricted stock previously granted to such employees and directors.
(1)Shares of common stock were surrendered by employees to the Company to cover minimum tax liability withholding obligations upon the vesting of shares of restricted stock previously granted to such employees.
(2)At the outset of the quarter ended December 31, 2020, there were 2,322,512 shares of the Company's common stock eligible for repurchase under the repurchase authorization dated September 16, 2014 (the "Stock Repurchase Plan").
(2)At the outset of the quarter ended December 31, 2023, there were 1,323,568 shares of the Company's common stock eligible for repurchase under the repurchase authorization dated September 16, 2014 (the "Stock Repurchase Plan").

As of December 31, 2020,2023, there were 2,322,5121,323,568 shares of the Company’s common stock eligible for repurchase under the Stock Repurchase Plan. There can be no assurances as to the amount, timing or prices of repurchases, which may vary based on market conditions and other factors. The Stock Repurchase Plan does not have an expiration date and can be modified or terminated by the Board of Directors at any time.

Performance Graph

The following line graph compares the yearly percentage change in the Company’s cumulative total stockholder return (Common Stock price appreciation plus dividends, on a reinvested basis) for the last five fiscal years to that of the Standard & Poor’s 500600 Consumer Staples Index and the Company’s selected peer groups.group. The 20202022 Peer Group includesincluded 1-800-flowers.com Inc., Blue Apron Holdings Inc., Duluth Holdings Inc., E.l.f Beauty Inc., Farmer Brothers Company, Herbalife Nutrition Ltd., Inter Parfums Inc., Nature’s Sunshine Products Inc., Nu Skin Enteprises Inc., Petmed ExpressEnterprises Inc., Simply Good Foods Co., TuperwareTupperware Brands Corp., USANA Health
31

Sciences Inc., WW International, Inc., The Hain Celestial Group, Inc., and Edgewell Personal Care Company. The 2023 Peer Group includes 1-800-flowers.com Inc., Duluth Holdings Inc., Herbalife Nutrition Ltd., Inter Parfums Inc., Nu Skin Enterprises Inc., Simply Good Foods Co., Tupperware Brands Corp., USANA Health Sciences Inc., and WW International, Inc.

, The Hain Celestial Group, Inc., Edgewell Personal Care Company, B&G Foods, Inc., Etsy, Inc., McCormick & Company, Inc., and Spectrum Brand Holdings, Inc.

31


2023 TSR Chart.jpg

20192020202120222023
Medifast, Inc.$90.27 $168.05 $183.79 $106.02 $65.38 
Benchmarking Peer Group102.27145.68161.75108.46103.06
S&P 600 Consumer Staples116.90129.93167.35156.52179.98

Graphic

2015

2016

2017

2018

2019

2020

Medifast, Inc.

$

100.00

$

141.23

$

243.41

$

443.24

$

400.14

$

744.77

S&P 500

100.00

111.96

136.40

130.42

171.49

203.04

2020 Peer Group

100.00

102.47

140.78

160.26

135.77

148.56

ITEM 7. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

32

CRITICAL ACCOUNTING POLICIES AND ESTIMATES

Our consolidated financial statements are prepared in accordance with accounting principles generally accepted in the United States of America. Our significant accounting policies are described in Note 2 to the consolidated financial statements.

The preparation of our consolidated financial statements requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, the disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenue and expenses during the reporting period. Management

32

develops, and changes periodically, these estimates and assumptions based on historical experience and on various other factors that are believed to be reasonable under the circumstances. Actual results may differ from these estimates under different assumptions or conditions. Management considers the following accounting policies to be the most critical in preparing our consolidated financial statements. These critical accounting policies have been discussed with our Audit Committee, as appropriate.

Revenue Recognition: Our revenue is derived primarily from point of sale transactions executed over an ecommercee-commerce platform for weight loss, weight management, and other healthy living products. Revenue isPrior to a change in our Customer Terms & Conditions (Customer T&Cs) in the first quarter of 2023, revenue was recognized upon receipt by the customer and net of discounts, rebates, promotional adjustments, price adjustments, allocated consideration to loyalty programs, and estimated returns. Upon the change of our Customer T&Cs, revenue is now recognized upon delivery to the shipping carrier and net of discounts, rebates, promotional adjustments, price adjustments, allocated consideration to loyalty programs, and estimated returns. The impact of this change to the quarter ended March 31, 2023 was an increase of approximately $9.1 million in revenue and $2.8 million of income from operations.

Revenue is recognized when control of the promised products is transferred to our clients,customers, in an amount that reflects the consideration we expect to be entitled to in exchange for transferring those products. When determining whether the customer has obtained control of the products, we consider any future performance obligations.

A performance obligation is a promise in a contract to transfer a distinct good or service to the customer, and is the unit of account in ASCAccounting Standards Codification ("ASC") 606, Revenue from Contracts with Customers.Customers. A contract’s transaction price is allocated to each distinct performance obligation and recognized as revenue when, or as, each performance obligation is satisfied. Our contracts have performance obligations to fulfill and deliver products from the point of sale transaction along with the related customer reward programs.

Our performance obligations are satisfied at a point in time. Revenue from products transferred to clientscustomers at a point in time accounted for substantially all of our revenue for the years ended December 31, 2020, 20192023, 2022, and 2018.2021. Revenue on these contracts is recognized when the obligations under the terms of the contract with our customer are satisfied. Generally, this occurs with the transfer of control upon receipt of products by our clients. Any consideration received prior to the fulfillment of the Company’s performance obligation is deferred and recognized as a liability.

Our return policy allows for customer returns withinof consumable products from the time of order until 30 days following the date of purchasereceipt, and upon our authorization. We adjust revenues for the products expected to be returned and a liability is recognized for expected refunds to clients.customers. We estimate expected returns based on historical levels and project this experience into the future.

Our sales contracts may give clientscustomers the option to purchase additional products priced at a discount. Options to acquire additional products at a discount can come in many forms, such as customer reward programs and incentive offerings including pricing arrangements, and promotions.

We reduce the transaction price for certain customer reward programs and certain incentive offerings including pricing arrangements, promotions, and incentives that represent variable consideration and separate performance obligations. The Company accounts for sales rewards that provide the customer with a material right as a separate performance obligation of the transactions, and therefore allocates consideration between the initial sale of products and the customer reward program and incentive offering.

Amounts billed to clientscustomers for shipping and handling activities are treated as a promised service performance obligation and are recorded inas revenue in our Consolidated Statements of Income upon fulfillment of the performance obligation. Shipping and handling costs incurred by the Company for the delivery of products to clientscustomers are considered a cost to fulfill the contract and are included in cost of sales in our Consolidated Statements of Income.

We expense sales commissionsOPTAVIA Coach compensation and credit card fees during the period in which the corresponding revenue is earned. These costs are deferred along with the revenues for goods that are in transit and not received by clients by period end. These costs are recorded in selling, general and administrative expense in our Consolidated Statements of Income.

Impairment

33

Long-lived Assets: We continually assess theAsset Impairment: Long-lived assets are reviewed for impairment of long-lived assets whenever events or changes in circumstances indicate that the carrying valueamount of the assetsan asset may not be recoverable. Judgments regarding the existenceRecoverability of impairment indicators are based on legal factors, market conditionsassets to be held and our operating performance. Future events

33

could cause us to conclude that impairment indicators exist and the carrying valuesamount of fixed and long-lived assets mayan asset to estimated undiscounted future cash flows expected to be impaired. Any resultinggenerated by the asset. If the carrying amount of an asset exceeds its estimated future cash flows, an impairment loss would be limited tocharge is recognized by the amount by which the carrying amount of the asset exceeds the fair value of net fixed and long-lived assets.

the asset.

Income Taxes: Deferred tax assets are recognized for deductible temporary differences and deferred tax liabilities are recognized for taxable temporary differences. Temporary differences are the differences between the reported amounts of assets and liabilities and their tax bases. Deferred tax assets are reduced by a valuation allowance when, in the opinion of management, it is more likely than not that some portion or all of the deferred tax assets will not be realized. Deferred tax assets and liabilities are adjusted for the effects of changes in tax laws and rates on the date of enactment.

The benefit of a tax position is recognized in the consolidated financial statements in the period during which, based on all available evidence, management believes it is more-likely-than-not that the position will be sustained upon examination, including the resolution of appeals or litigation processes, if any. Tax positions taken are not offset or aggregated with other positions. Tax positions that meet the more-likely-than-not recognition threshold are measured as the largest amount of tax benefit that is more than 50% likely of being realized upon settlement with the applicable taxing authority. The portion of the benefits associated with tax positions taken that exceeds the amount measured as described above is reflected as a liability for unrecognized tax benefits in our Consolidated Balance Sheets along with any associated interest and penalties that would be payable to the taxing authorities upon examination.

We evaluated our tax positions and determined that we did not have any material uncertain tax positions.

Our policy is to recognize interest and penalties accrued on uncertain tax positions as part of income tax expense. For the years ended December 31, 2020, 2019 and 2018, no material estimated interest or penalties were recognized for the uncertainty of certain tax positions. We file income tax returns in the United States and various states and foreign jurisdictions. We are generally no longer subject to United States federal, state and local income tax examinations by tax authorities for the years before 2017.

Leases: The Company determines if an arrangement is a lease at inception and categorizes leases with contractual terms longer than twelve months as either operating or finance. All the Company’s leases are operating leases. The right-of-use (“ROU”) assets represent the Company’s right to use an underlying asset for the lease term, and lease liabilities represent an obligation to make lease payments arising from the lease. ROU assets and lease liabilities are recognized at the lease commencement date based on the present value of lease payments over the lease term. As most of the Company’s leases do not provide an implicit interest rate, the Company uses its incremental borrowing rate based on the information available at the lease commencement date in determining the present value of lease payments. The ROU asset also consists of any prepaid lease payments and lease incentives received. The lease terms used to calculate the ROU asset and related lease liability include options to extend or terminate the lease when it is reasonably certain that the Company will exercise that option. Lease expense for operating leases is recognized on a straight-line basis over the lease term as an operating expense.

BACKGROUND

Medifast is the global company behind one of the fastest-growing health and wellness communities called company known for its habit-based and coach-guided lifestyle solution OPTAVIA,®, which offersprovides people with a simple, yet comprehensive approach to help them achieve lasting optimal health and wellbeing. OPTAVIA's lifestyle plans deliver clinically proven health benefits, and our program includes evidence-based tools, including scientifically developed products and a framework for habit creation reinforced by independent Coaches and Community support. As a physician-founded company with a 40+ year history, Medifast is a leader in the U.S. weight management industry. In early January 2024, through a collaboration with the national virtual primary care provider LifeMD, OPTAVIA customers will have access to board-certified affiliated clinicians and medications, such as GLP-1s, that support treatment plans for obesity and other health conditions. The Company is entering into the medically supported weight loss area and continues to innovate and build upon its scientific and clinical heritage to fulfill its mission of offering the world Lifelong Transformation, One Healthy Habit at a Time®. Reflecting the successTime. Medifast was recognized in 2023 by Financial Times as one of its approach to healthThe Americas' Fastest Growing Companies and wellness for its clients, Medifast has consistently grown revenue for the past three years. Of equal importance, our business model is expected to deliver long-term growth in the foreseeable future. Medifast has redefined direct selling2022 as one of America's Best Mid-Sized Companies by combining the best aspects of the model, while eliminating those dimensions that have typically challenged other companies. Medifast is often compared to diet and weight loss-only companies or to multi-level marketing companies, but our model is very different. The Company supports clients through independent OPTAVIA Coaches, the majority of whom were clients first. Forbes. Our product sales accounted for approximately 97.5%, 97.2% and 98.0% of our revenues in 2020, 2019,each of 2023, 2022, and 2018,2021, respectively.

We review and analyze a number of key operating and financial metrics to manage our business, including the number of active earning OPTAVIA Coaches and average quarterly revenue generated per active earning OPTAVIA Coach. The number of active earning OPTAVIA Coaches decreased by approximately 32.5% to 41,100 as of December 31, 2023 from December 31, 2022, and the average revenue per active earning OPTAVIA Coach in the OPTAVIA business unit.

34

As we previously disclosed, global expansion is an important component of our long-term growth strategy. In July 2019, we commenced our international operations, entering into the Asia Pacific markets of Hong Kong and Singapore. The Company outsources a distribution center in Hong Kong to give the Company adequate product distribution capacitywas $4,648 for the foreseeable future. quarter ended December 31, 2023.

Our decision to enter these markets was based on industry market research that reflects a dynamic shift in how health care is being prioritized and consumed in those countries.

Our OPTAVIA business unit accounted for approximately 98.0%100%, 96.4%100%, and 92.9%99.9% of our revenues in 2020, 20192023, 2022 and 2018,2021, respectively. In March 2018, we announced a change in how our business is managed, operating performance is reviewedWe have operated and resources are allocated. As a result, beginning in the first quarter of 2018, we changed how we report financial performance to align with changes in the way we now manage the business and now operate and reportreported as a single sales segment, OPTAVIA. AlthoughVIA, since 2018. By maintaining our commitment to building capabilities in the areas that matter most to our OPTAVIA Coaches and customers within the OPTAVIA channel, we have one reportable segment, we continue to marketbelieve our productsstrong financial foundation, flexible model and programs through ourvariable cost structure coupled with disciplined growth initiatives position Medifast Direct ecommerce platform.

for the current environment and the future.

34

CONSOLIDATED RESULTS OF OPERATIONS - 20202023 COMPARED TO 2019

2022

The following table reflects our consolidated statements of income for the years ended December 31, 20202023 and 20192022 (in thousands, except percentages):
20232022$ Change% Change
Revenue$1,072,054$1,598,577$(526,523)(32.9)%
Cost of sales296,204458,163(161,959)(35.3)%
Gross Profit775,8501,140,414(364,564)(32.0)%
Selling, general, and administrative649,448955,608(306,160)(32.0)%
Income from operations126,402184,806(58,404)(31.6)%
Other income (expense)
Interest income (expense)2,490(701)3,191455.2 %
Other (expense) income(95)(46)(49)106.5%
2,395(747)3,142420.6 %
Income before provision for income taxes128,797184,059(55,262)(30.0)%
Provision for income taxes29,38240,491(11,109)(27.4)%
Net income$99,415$143,568$(44,153)(30.8)%
% of revenue
Gross Profit72.4%71.3%
Selling, general, and administrative60.6%59.8%
Income from Operations11.8%11.6%
Revenue:

2020

2019

$ Change

% Change

Revenue

$

934,842

$

713,672

$

221,170

31.0%

Cost of sales

237,027

176,814

(60,213)

(34.1)%

Gross Profit

697,815

536,858

160,957

30.0%

Selling, general, and administrative

563,656

445,819

(117,837)

(26.4)%

Income from operations

134,159

91,039

43,120

47.4%

Other income

Interest income, net

246

1,295

(1,049)

(81.0)%

Other income (expense)

(140)

29

(169)

(582.8)%

106

1,324

(1,218)

(92.0)%

Income from operations before income taxes

134,265

92,363

41,902

45.4%

Provision for income taxes

31,406

14,447

(16,959)

(117.4)%

Net income

$

102,859

$

77,916

$

24,943

32.0%

% of revenue

Gross Profit

74.6%

75.2%

Selling, general, and administrative

60.3%

62.5%

Income from Operations

14.4%

12.8%

Income from Operations before income taxes

14.4%

12.9%

Revenue: Revenue increased $221.1decreased $526.5 million, or 31.0%32.9%, to $934.8$1.072 billion in 2023 from $1.599 billion in 2022. The year-over-year decline in revenue was primarily driven by a decrease in the number of active earning OPTAVIA Coaches and lower productivity per active earning OPTAVIA Coach, partially offset by a pricing adjustment in the fourth quarter of 2022 and a $9.1 million impact from a timing difference related to changes in 2020the Company’s sales order terms and conditions with its customers in the first quarter. The total number of active earning OPTAVIA Coaches for the three months ended December 31, 2023 decreased to 41,100 from $713.7 million60,900 for the corresponding period in 2019.2022, a decrease of 32.5%. The average revenue per active earning OPTAVIA Coach increased 13.4%decreased 16.1% to $5,932$4,648 for the three months ended December 31, 20202023 from $5,229$5,538 for the three months ended December 31, 2019. Increase2022. Decrease in the productivityrevenue per active earning OPTAVIA Coach for the quarter was driven by an increase in bothcontinued pressure on customer acquisition rates through the number of clients supported by each Coach as well as an increase in average client spend.fourth quarter.The year-over-year growth in revenue resulted from program initiatives which drove more clients to participate in our plans, aided by the ongoing transition of clients to higher priced OPTAVIA-branded products. OPTAVIA-branded products represented 83.5% of consumable units sold for the year ended December 31, 2020 compared to 76.0% for the corresponding period in 2019.

35

Costs of Sales: Cost of sales increased $60.2decreased $162.0 million, or 34.1%35.3%, to $237.0$296.2 million in 20202023 from $176.8$458.2 million in 2019.2022. This increasedecrease in cost of sales was primarily driven by an increasedecreased volumes and the restructuring of certain external manufacturing agreements in 2022, partially offset by higher product sales.costs resulting from inflationary pressures on raw ingredient costs, shipping costs, and labor costs.

Gross Profit: In 2020, gross profit increased $160.9

Non-GAAP adjusted cost of sales were $296.2 million for 2023, a decrease of $149.8 million, or 30.0%, to $697.8 million from $536.9 million in 2019. As a percentage of sales, gross profit decreased 60 basis points to 74.6% for 2020 from 75.2% for 2019. The decrease in gross margin percentage was primarily the result of promotional activity as well as higher production costs in 2020.

Selling, General and Administrative:  Selling, general and administrative (“SG&A”) expenses were $563.7 million in 2020, an increase of $117.9 million, or 26.4%33.6%, as compared to $445.8 million in 2019.  As a percentage of sales, SG&A expenses were 60.3% for 2020 as compared to 62.5% for 2019. The $117.9 million increase was primarily due to higher OPTAVIA commission expense as a result of growth in OPTAVIA sales, incremental professional service costs in connection with the Schedule 13D filing and increased salaries and benefits related expenses partially offset by sales and marketing expenses. SG&A expenses included research and development costs of $2.8 million and $2.7$446.0 million for 2020 and 2019, respectively. For the year ended December 31, 2020,2022. Non-GAAP adjusted SG&A expenses increased $110.8 million to $556.6 million and Non-GAAP adjusted SG&A as a percentagecost of revenue decreased 300 basis points year-over-year to 59.5%.  Non-GAAP adjusted SG&Asales excludes expenses in connection with the Schedule 13D filingrestructuring of $5.8certain external manufacturing agreements of $12.2 million and severance related costs of $1.2 million resulting from the departure of the Company's previous Chief Financial Officer.for 2022. Refer to the section titled “Non-GAAP Financial Measures” section below for a reconciliation of each of Non-GAAP financial measures to its most comparable GAAP financial measure.

Gross Profit:

OPTAVIA commission expense, which is a variable expense, increased $100.4 In 2023, gross profit decreased $364.6 million, or 34.1%32.0%, to $395.1$775.9 million from $1.140 billion in 2020 from $294.7 million2022. The decrease in 2019. The increasegross profit was primarily the resultattributable to lower revenue as well as cost inflation from raw ingredient costs, shipping

35

costs, and labor costs, partially offset by increased SG&A expenses. Income from operations asrestructuring costs of certain manufacturing agreements in 2022. As a percentage of sales, gross profit increased 110 basis points to 14.4%72.4% for 20202023 from 71.3% for 2022. The increase in gross margin percentage was primarily due to cost savings from the Company's Fuel for the Future program and restructuring costs of certain manufacturing agreements 2022.
Non-GAAP adjusted gross profit was $775.9 million for 2023, a decrease of $376.8 million, or 32.7%, as compared to 12.8%$1.153 billion for 2019. For the year ended December 31, 2020, Non-GAAP adjusted income from operations increased $50.22022.
Selling, General and Administrative: Selling, general and administrative (“SG&A”) expenses were $649.4 million in 2023, a decrease of $306.2 million, or 32.0%, as compared to $141.2$955.6 million in 2022, primarily due to decreased Coach compensation on lower volumes and Non-GAAP adjusted income from operations asfewer active earning Coaches, progress on several cost reduction and optimization initiatives, and charitable donations in 2022, partially offset by market research and investment costs related to medically supported weight loss activities. As a percentage of revenue increased 230 basis points year-over-yearsales, SG&A expenses were 60.6% for 2023 as compared to 15.1%.59.8% for 2022, primarily due to the loss of leverage on fixed costs due to lower sales volumes when compared to 2022 and market research and investment costs related to medically supported weight loss activities, partially offset by progress on several cost reduction and optimization initiatives and charitable donations in 2022. SG&A expenses included research and development costs of $4.6 million and $4.5 million for 2023 and 2022, respectively, in connection with the development of new products and programs and clinical research activities.
Non-GAAP adjusted SG&A expenses were $641.9 million for 2023, a decrease of $294.7 million, or 31.5%, as compared to $936.6 million for 2022. Non-GAAP adjusted SG&A expenses for 2023 exclude expenses in connection with the Company's IT and supply chain optimization and costs for the Collaboration. Non-GAAP adjusted SG&A expenses for 2022 exclude expenses in connection with donations made to support to Ukrainian relief effort of $19.0 million for 2022. Refer to the section titled “Non-GAAP Financial Measures” section below for a reconciliation of each of Non-GAAP financial measures to its most comparable GAAP financial measure.

Other income:

In 2020 and 2019, other income (including interest income) was $0.1 million and $1.3 million, respectively.Income from operations:

Income from operations before income taxes:in 2023 decreased $58.4 million to $126.4 million from $184.8 million in 2022 primarily as a result of decreased gross profit, partially offset by decreased SG&A expenses. Income from operations before income taxes was $134.3 million in 2020 as compared to $92.4 million in 2019, an increase of $41.9 million. Income from operations before income taxes as a percentage of sales increased to 14.4%11.8% for 2020 from 12.9% for 2019.

Provision for income taxes: For 2020, the Company recorded $31.4 million in income tax expense, an effective tax rate of 23.4%,2023 as compared to $14.4 million in income tax expense and an effective tax rate of 15.6%,11.6% for 2019. The increase in the effective tax rate for 2020 as compared2022 due to 2019 was primarily driven by a decrease in the share-based compensation benefit of 6.7%, an increase in the valuation allowance of 1.0%, and a decrease in the research and development benefit of 0.3% partially offset by other permanent differences.

Net income: Net income was $102.9 million, or $8.68 per diluted share, in 2020 as compared to $77.9 million, or $6.43 per diluted share, in 2019. The period-over-period changes were driven by the factors described above in the explanations from operations. gross profit and SG&A expenses.

Non-GAAP adjusted net income was $108.3from operations in 2023 decreased to $134.0 million or $9.14 per diluted share for the year

36

ended December 31, 2020.from $216.0 million in 2022. Refer to the section titled “Non-GAAP Financial Measures” section below for a reconciliation of each of Non-GAAP financial measures to its most comparable GAAP financial measure.

Provision for income taxes:

For 2023, the Company recorded $29.4 million in income tax expense, an effective tax rate of 22.8%, as compared to $40.5 million in income tax expense and an effective tax rate of 22.0%, for 2022. The increase in the effective tax rate for 2023 as compared to 2022 was primarily driven by a decrease in the charitable contribution benefit and an increase in the limitation for executive compensation, partially offset by an increase in the research and development benefit and a decrease in state taxes.

Non-GAAP adjusted income tax provision was $31.1 million for 2023, an effective tax rate of 22.8%, compared to $51.8 million in 2022, an effective tax rate of 24.1%, primarily due to the decrease in state taxes and the impact of charitable donations. Refer to the section titled “Non-GAAP Financial Measures” below for a reconciliation of each of Non-GAAP financial measures to its most comparable GAAP financial measure.
Net income: Net income was $99.4 million, or $9.10 per diluted share, in 2023 as compared to $143.6 million, or $12.73 per diluted share, in 2022. The period-over-period changes were driven by the factors described above in the explanations from operations.
Non-GAAP adjusted net income was $105.2 million or $9.64 per diluted share for 2023 as compared to $163.5 million or $14.50 per diluted share for 2022. The period-over-period changes were driven by the factors described above in the Non-GAAP explanations from operations. Refer to the section titled “Non-GAAP Financial Measures” below for a reconciliation of each of Non-GAAP financial measures to its most comparable GAAP financial measure.
Additionally, refer to Item 7: Management’s Discussion and Analysis of Financial Condition and Results of Operations in our Annual Report on Form 10-K for the fiscal year ended December 31, 2019 2022 for management’s discussion and analysis of financial condition and results of operations for the fiscal year 20192022 compared to fiscal year 2018.2021.

36

Non-GAAP Financial Measures

In an effort to provide investors with additional information regarding our results as determined by GAAP, we disclose various Non-GAAPnon-GAAP financial measures in this report,our quarterly reports, our quarterly earnings press releasereleases and other public disclosures. The following GAAP financial measures have been presented for 2023 on an as adjustedas-adjusted basis: cost of sales, gross profit, SG&A expenses, income from operations, other income (expense), provision for income taxes, net income and diluted earnings per share. Each of these as Non-GAAPas-adjusted financial measures for 2023 excludes the impact of certain amounts related to the Company IT and supply chain optimization efforts and collaboration costs to stand up the LifeMD relationship, as further identified below that the Company believes areand have not indicative of its core ongoing operational performance.been calculated in accordance with GAAP. A reconciliation of each of these Non-GAAPnon-GAAP financial measures to its most comparable GAAP financial measure is included below. These Non-GAAPnon-GAAP financial measures are not intended to replace GAAP financial measures.

We use these Non-GAAPnon-GAAP financial measures internally to evaluate and manage the Company’s operations because we believe they provide useful supplemental information regarding the Company’s on-going economic performance. We have chosen to provide this information to investors to enable them to perform more meaningful comparisons of operating results and as a means to emphasize the results of on-going operations.
The following tables reconcile the Non-GAAPnon-GAAP financial measures included in this report (in thousands)thousands, except per share amounts):

2020

2019

2018

Selling, general, and administrative

$

563,656

$

445,819

$

310,836

Adjustments

Professional services for 13D Filing

5,811

-

-

Incremental severance costs

1,237

-

-

Non-GAAP adjusted selling, general, and administrative

$

556,608

$

445,819

$

310,836

2020

2019

2018

Income from operations

$

134,159

$

91,039

$

69,063

Adjustments

Professional services for 13D Filing

5,811

-

-

Incremental severance costs

1,237

-

-

Non-GAAP adjusted income from operations

$

141,207

$

91,039

$

69,063

2020

2019

2018

Net income

$

102,859

$

77,916

$

55,789

Adjustments, net of tax

Professional services for 13D Filing

4,452

-

-

Incremental severance costs

948

-

-

Non-GAAP adjusted net income

$

108,259

$

77,916

$

55,789

Diluted earnings per share(1)

$

8.68

$

6.43

$

4.62

Impact for adjustments(1)

0.46

-

-

Non-GAAP adjusted diluted earnings per share(1)

$

9.14

$

6.43

$

4.62

Year Ended December 31, 2023
GAAPIT and Supply Chain Optimization
LifeMD Collaboration Costs (2)
Non-GAAP
Cost of sales$296,204 $— $— $296,204 
Gross profit775,850 — — 775,850 
Selling, general, and administrative649,448 (2,555)(5,000)641,893 
Income from operations126,402 2,555 5,000 133,957 
Other income2,395 — — 2,395 
Provision for income taxes29,382 583 1,141 31,106 
Net income99,415 1,972 3,859 105,246 
Diluted earnings per share (1)
9.10 0.18 0.35 9.64 
Year Ended December 31, 2022
GAAPDonation
Adjustments
Restructuring of External Manufacturing AgreementsNon-GAAP
Cost of sales$458,163 $— $(12,195)$445,968 
Gross profit1,140,414 — 12,195 1,152,609 
Selling, general, and administrative955,608 (18,986)— 936,622 
Income from operations184,806 18,986 12,195 215,987 
Other expense(747)— — (747)
Provision for income taxes40,491 8,544 2,744 51,779 
Net income143,568 10,442 9,451 163,461 
Diluted earnings per share (1)
12.730.93 0.84 14.50 
(1) The weighted-average diluted shares outstanding used in the calculation of these Non-GAAPnon-GAAP financial measures are the same as the weighted-average shares outstanding used in the calculation of the reported per share amounts.

37

(2) We expect the remaining $5.0 million of LifeMD Collaboration Costs to be recorded in 2024.

Liquidity and Capital Resources

The Company had stockholders’ equity of $157.2$201.5 million and working capital of $123.0$131.7 million at December 31, 20202023 compared with $104.8$155.0 million and $74.8$81.9 million at December 31, 2019.2022. The $52.4$46.4 million net increase in stockholders’ equity
37

reflects $102.9$99.4 million in net income for 20202023 offset by $5.0$3.6 million spent on repurchases of common stock and $53.3$54.6 million for declared dividends paid to ourholders of the Company’s common stock holders as well as the other equity transactions described in the Consolidated Statements of Changes in Stockholders’ Equity included in our consolidated financial statements included in this report. The Company declared a dividend of $1.13 per share on December 10, 2020, to stockholders of record as of December 22, 2020 that was paid on February 5, 2021. While we intend to continue the dividend program and believe we will have sufficient liquidity to do so, we can provide no assurance we will be able to continue the declaration and payment of dividends. The Company’s cash, cash equivalents and investment securities increased from $92.7to $150.0 million at December 31, 2019 to $174.52023 from $87.7 million at December 31, 2020.

2022. In December 2023, the Company’s board of directors determined to change the Company’s capital allocation priorities and discontinued the Company’s quarterly cash dividend to support investments in technology and future growth. The decision to declare and pay dividends in the future will depend on general business conditions, the effect of such payments on our financial condition and other factors the Company’s board of directors consider relevant.

Net cash provided by operating activities increased $60.9decreased $46.9 million to $145.2$147.7 million for 20202023 from $84.3$194.6 million for 20192022 primarily as a result of a $24.9$44.2 million increasedecrease in net income and $37.7 million increase inadjustments to reconcile net income to cash provided by operating assets and liabilities.

activities.

Net cash used in investing activities was $1.3$61.0 million for 20202023 as compared to $6.3$11.4 million for 2019.2022. This year-over-year change resulted primarily from a $4.2$54.6 million decreaseincrease in cash used in the purchase of investment securities for 2023 as compared to 2022. Cash used in capital expenditures for 2020 as compared2023 expanded our technology and supply chain capabilities to 2019 as well as a $0.9 million increase in sale and maturities of investment securities.

support our planned growth.

Net cash used in financing activities decreased $25.2$119.8 million to $57.1$79.8 million for 20202023 from $82.3$199.6 million for 2019.2022. This decrease was primarily due to a $28.1$122.8 million decrease in stock repurchases, partially offset by a $13.5$1.8 million decreaseincrease in net shares repurchased for employee taxes and a $1.3 million increase in options exercised by executives and directors partially offset by a $17.8$1.4 million increase in cash dividends paid to stockholders.

In pursuing its business strategy, the Company may require additional cash for operating and investing activities. The Company expects future cash requirements, if any, to be funded from operating cash flow and financing activities.

The

From time to time the Company evaluates potential acquisitions that complement our business. If consummated, any such transactions may use a portion of our working capital or require the issuance of equity or debt. We have no present understandings, commitments or agreements with respect to any material acquisitions.
On April 13, 2021, the Company and certain of its subsidiaries (collectively, the “Guarantors”) entered into a credit agreement among the Company, the Guarantors, the lenders party thereto and Citibank, N.A., in its capacity as administrative agent. On May 31, 2022, the Credit Agreement was amended to increase the borrowing capacity and convert the interest rate to be based on SOFR, from timeLIBOR (the “Amended Credit Agreement”). The Amended Credit Agreement provides for a $225.0 million senior secured revolving credit facility with a $20.0 million letter of credit sublimit. The Amended Credit Agreement also provides for an uncommitted incremental facility that permits the Company, subject to time.

certain conditions, to increase the senior secured revolving credit facility by up to $100.0 million. The Amended Credit Agreement contains affirmative and negative covenants customarily applicable to credit facilities. As of December 31, 2023, the Company had no borrowings under the credit facility and was in compliance with all of its debt covenants.

Contractual Obligations and Commercial Commitments

The Company had the following contractual obligations with a remaining term in excess of one year as of December 31, 20202023 (in thousands):

2021

2022 - 2023

2024 - 2025

Thereafter

Total

Operating leases (a)

$

3,991

$

5,248

$

2,482

$

203

$

11,924

Unconditional purchase obligations (b)

20,348

19,145

1,096

987

41,576

Total contractual obligations

$

24,339

$

24,393

$

3,578

$

1,190

$

53,500

20242025 - 20262027 - 2028ThereafterTotal
Operating leases (a)
$6,312 $11,245 $5,171 $240 $22,968 
Unconditional purchase obligations (b)
47,041 22,186 2,955 — 72,182 
Total contractual obligations53,353 33,431 8,126 240 95,150 
____________________
(a)The Company has operating leases in place for leased corporate offices, warehouses, and certain equipment.
(b)The Company has unconditional purchase obligations primarily for inventories, outsourced information technology and Coach events.
INFLATION
During 2023, the Company's business experienced a certain amount of inflation impact on raw ingredient, freight and supply chain labor. The Company previously increased sales prices for most of its products in November 2022 by an average of approximately 4.5%.
38
(a)The Company has operating leases in place for leased corporate offices, warehouses, and certain equipment.
(b)The Company has unconditional purchase obligations primarily for inventories, outsourced information technology and Coach events.


INFLATION

To date, inflation has not had a material effect on the Company’s business.

ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

Market risk is the potential loss arising from adverse changes in market rates and prices, such as interest rates and a decline in the stock market. The Company does not enter into derivatives, foreign exchange transactions or other financial instruments for trading or speculative purposes.

purposes other than strategic investments.

38

The Company is exposed to market risk related to changes in interest rates and market pricing impacting our credit facility and investment portfolio. Itsin money market securities, government and agency securities, and corporate bonds. Other than for strategic investments, its current investment policy is to maintain an investment portfolio consisting of municipalcorporate bonds United Statesand U.S. money market securities, and high-grade corporate securities directly or through managed funds. Its cash is deposited in and invested through highly rated financial institutions in North America. Its marketable securities, purchased during 2023, are subject to interest rate risk and market pricing risk and will fall in value if market interest rates increase or if market pricing decreases. If market interest rates were to increase and market pricing were to decrease immediately and uniformly by 10% from levels at December 31, 2020,2023, the Company estimates that the fair value of its investment portfolio would decline by an immaterial amount and therefore it would not expect its operating results or cash flows to be affected to any significant degree by the effect of a change in market conditions on our investments.

The Company is exposed to market risk related to price fluctuations in equity markets related to its investment in LifeMD common stock, purchased in December of 2023. If equity prices were to decrease immediately and uniformly by 10% from levels at December 31, 2023, the Company estimates that the fair value of the Company investment would decline by an immaterial amount and therefore it would not expect its operating results or cash flows to be affected by any significant degree by the effect of a change in market conditions on our investment.
As of December 31, 2023, the Company did not have any outstanding borrowings.
39

ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

MEDIFAST, INC. AND SUBSIDIARIES

INDEX TO CONSOLIDATED FINANCIAL STATEMENTS

39

40

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

To the Stockholders and the Board of Directors of Medifast, Inc. and Subsidiaries

Opinion on the Internal Control Over Financial Reporting

We have audited Medifast, Inc. and Subsidiaries'’s (the Company) internal control over financial reporting as of December 31, 2020,2023, based on criteria established inInternal Control — Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission in 2013. In our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of December 31, 2020,2023, based on criteria established inInternal Control — Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission in 2013.

We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the consolidated balance sheets of the Company as of December 31, 20202023 and 2019,2022, the related consolidated statements of income, comprehensive income, changes in stockholders'stockholders’ equity and cash flows for each of the three years in the period ended December 31, 2020,2023, and the related notes to the consolidated financial statements of the Company and our report dated February 26, 202120, 2024 expressed an unqualified opinion.

Basis for Opinion

The Company'sCompany’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting in the accompanying Management’s Report on Internal Control Over Financial Reporting. Our responsibility is to express an opinion on the Company'sCompany’s internal control over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audit also included performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.

Definition and Limitations of Internal Control Over Financial Reporting

A company's internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company's internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use or disposition of the company's assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

/s/ RSM US LLP

Baltimore, Maryland

February 26, 2021

40

20, 2024

41

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM


To the Stockholders and the Board of Directors of Medifast, Inc. and Subsidiaries

Opinion on the Financial Statements

We have audited the accompanying consolidated balance sheets of Medifast, Inc. and Subsidiaries (the Company) as of December 31, 20202023 and 2019,2022, the related consolidated statements of income, comprehensive income, changes in stockholders'stockholders’ equity and cash flows for each of the three years in the period ended December 31, 2020,2023, and the related notes to the consolidated financial statements (collectively, the financial statements). In our opinion, the financial statements present fairly, in all material respects, the financial position of the Company as of December 31, 20202023 and 2019,2022, and the results of its operations and its cash flows for each of the three years in the period ended December 31, 2020,2023, in conformity with accounting principles generally accepted in the United States of America.

We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the Company'sCompany’s internal control over financial reporting as of December 31, 2020,2023, based on criteria established in IInternalnternal Control — Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission in 2013, and our report dated February 26, 202120, 2024 expressed an unqualified opinion on the effectiveness of the Company'sCompany’s internal control over financial reporting.

Basis for Opinion

These financial statements are the responsibility of the Company'sCompany’s management. Our responsibility is to express an opinion on the Company'sCompany’s financial statements based on our audits. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to error or fraud.

Our audits included performing procedures to assess the risks of material misstatement of the financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the financial statements. We believe that our audits provide a reasonable basis for our opinion.

Critical Audit Matter

The critical audit matter communicated below is a matter arising from the current period audit of the financial statements that was communicated or required to be communicated to the audit committee and that: (1) relatesrelate to accounts or disclosures that are material to the financial statements and (2) involved our especially challenging, subjective or complex judgments. The communication of the critical audit matter does not alter in any way our opinion on the financial statements, taken as a whole, and we are not, by communicating the critical audit matter below, providing a separate opinionopinions on the critical audit matter or on the accounts or disclosures to which it relates.

they relate.

Income Taxes

As described in Notes 12 and 11 of the consolidated financial statements, the Company operates in multiple markets in the U.S. and internationally using an e-commercee‑commerce platform and a direct selling network of OPTAVIA Coaches. The Company'sCompany’s provision for income taxes is impacted based on interpretations of U.S. federal and various state and local income tax laws. Management prepared the Company'sCompany’s provision for income taxes using significant judgment when interpreting the provisions of Treasury and state and local tax regulations and assessing the positions taken as a result of these considerations as to whether or not the amount of benefit recorded would be more-likely-than-notmore‑likely‑than‑not to be sustained upon examination.

We identified the evaluation of the Company'sCompany’s provision for income taxes as a critical audit matter due to the significant judgments made by management when assessing the complex provisions of the tax laws and regulations. Auditing the

41

matter required significant auditor judgment and increased audit effort, including use of our tax specialists, in evaluating the recorded results of management'smanagement’s tax positions and their assessment of the sustainability of these tax positions.

42


Our audit procedures related to the Company’s provision for income taxes included the following, among others:

-We obtained an understanding of the relevant controls related to the determination of current and deferred taxes and tested such controls for design and operating effectiveness, including controls related to the interpretation and application of tax laws.
-We involved our specialized tax professionals to assist in evaluating the application of Treasury Regulations and state and local tax regulations. Our specialists considered the interpretations of Treasury Regulations, state and local tax positions, and other tax positions requiring significant judgement, made an independent assessment of such positions and related calculations and then compared them to the Company’s recorded positions.
-We tested the accuracy and completeness of the data and inputs used to calculate the effective federal and state tax rate, current provision calculations and deferred tax assets/liabilities.

We obtained an understanding of the relevant controls related to the determination of current and deferred taxes and tested such controls for design and operating effectiveness, including controls related to the interpretation and application of tax laws.

We involved our specialized tax professionals to assist in evaluating the application of Treasury regulations and state and local tax regulations. Our specialists considered the interpretations of Treasury regulations, state and local tax positions, and other tax positions requiring significant judgement, made an independent assessment of such positions and related calculations and then compared them to the Company’s recorded positions.
We tested the accuracy and completeness of the data and inputs used to calculate the effective federal and state tax rate, current provision calculations and deferred tax assets/liabilities.

/s/ RSM US LLP

We have served as the Company's auditor since 2010.

Baltimore, Maryland

February 26, 2021

20, 2024

42

43

MEDIFAST, INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF INCOME

Years Ended December 31, 2020, 20192023, 2022 and 2018

2021

(U.S. dollars in thousands, except per share amounts & dividend data)

2020

2019

2018

Revenue

$

934,842

$

713,672

$

501,003

Cost of sales

237,027

176,814

121,104

Gross profit

697,815

536,858

379,899

Selling, general, and administrative

563,656

445,819

310,836

Income from operations

134,159

91,039

69,063

Other income

Interest income, net

246

1,295

1,306

Other income (expense)

(140)

29

179

106

1,324

1,485

Income from operations before income taxes

134,265

92,363

70,548

Provision for income taxes

31,406

14,447

14,759

Net income

$

102,859

$

77,916

$

55,789

Earnings per share - basic

$

8.74

$

6.62

$

4.67

Earnings per share - diluted

$

8.68

$

6.43

$

4.62

Weighted average shares outstanding

Basic

11,771

11,771

11,947

Diluted

11,850

12,117

12,079

Cash dividends declared per share

$

4.52

$

3.38

$

2.19

202320222021
Revenue$1,072,054$1,598,577$1,526,087
Cost of sales296,204458,163398,490
Gross profit775,8501,140,4141,127,597
Selling, general, and administrative649,448955,608911,356
Income from operations126,402184,806216,241
Other income (expense)
Interest income (expense)2,490(701)(231)
Other (expense) income(95)(46)119
2,395(747)(112)
Income before provision for income taxes128,797184,059216,129
Provision for income taxes29,38240,49152,098
Net income$99,415$143,568$164,031
Earnings per share - basic$9.13$12.82$14.01
Earnings per share - diluted$9.10$12.73$13.89
Weighted average shares outstanding
Basic10,88411,19511,705
Diluted10,92111,27611,813
Cash dividends declared per share$4.95$6.56$5.68
The accompanying notes are an integral part of these consolidated financial statements.

43

44

MEDIFAST, INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME

Years Ended December 31, 2020, 20192023, 2022 and 2018

2021

(U.S. dollars in thousands)

2020

2019

2018

Net income

$

102,859

$

77,916

$

55,789

Other comprehensive income (loss), net of tax:

Foreign currency translation

(21)

1

(2)

Unrealized gains (losses) on investment securities

37

197

(11)

Other comprehensive income (loss)

16

198

(13)

Comprehensive income

$

102,875

$

78,114

$

55,776

202320222021
Net income$99,415$143,568$164,031
Other comprehensive income (loss), net of tax:
Foreign currency translation(72)(67)112
Unrealized gains (losses) on investment securities296(20)(42)
Other comprehensive income (loss)224(87)70
Comprehensive income$99,639$143,481$164,101
The accompanying notes are an integral part of these consolidated financial statements.

44

45

MEDIFAST, INC. AND SUBSIDIARIES

CONSOLIDATED BALANCE SHEETS

As of December 31, 20202023 and 2019

2022

(U.S. dollars in thousands, except per share amounts)

2020

2019

ASSETS

Current Assets

Cash and cash equivalents

$

163,723

$

76,974

Accounts receivable - net of doubtful accounts of $219 and $235 at

December 31, 2020 and 2019, respectively

584

1,437

Inventories

53,392

48,771

Investment securities

10,752

15,704

Income taxes, prepaid

-

5,169

Prepaid expenses and other current assets

5,863

6,096

Total current assets

234,314

154,151

Property, plant and equipment - net of accumulated depreciation

27,633

26,039

Right-of-use assets

10,508

12,803

Other assets

2,937

353

Deferred tax assets

692

1,307

TOTAL ASSETS

$

276,084

$

194,653

LIABILITIES AND STOCKHOLDERS' EQUITY

Current Liabilities

Accounts payable and accrued expenses

$

107,677

$

76,220

Current lease obligations

3,673

3,168

Total current liabilities

111,350

79,388

Lease obligations, net of current lease obligations

7,488

10,433

Total liabilities

118,838

89,821

Stockholders' Equity

Common stock, par value $.001 per share: 20,000 shares authorized;

11,822 and 12,272 issued and 11,772 and 11,764 outstanding

at December 31, 2020 and December 31, 2019, respectively

12

12

Additional paid-in capital

7,842

-

Accumulated other comprehensive income

41

25

Retained earnings

154,351

168,788

Less: treasury stock at cost, 46 and 489 shares at December 31, 2020 and

December 31, 2019, respectively

(5,000)

(63,993)

Total stockholders' equity

157,246

104,832

TOTAL LIABILITIES AND STOCKHOLDERS' EQUITY

$

276,084

$

194,653

par value)

20232022
ASSETS
Current Assets
Cash and cash equivalents$94,440$87,691
Inventories54,591118,856
Investments55,601
Income taxes, prepaid8,727
Prepaid expenses and other current assets10,67016,237
Total current assets224,029222,784
Property, plant and equipment - net of accumulated depreciation51,46757,185
Right-of-use assets15,64518,460
Other assets14,65012,456
Deferred tax assets4,1175,328
TOTAL ASSETS$309,908$316,213
LIABILITIES AND STOCKHOLDERS' EQUITY
Current Liabilities
Accounts payable and accrued expenses$86,415$134,690
Income taxes payable428
Current lease obligations5,8855,776
Total current liabilities92,300140,894
Lease obligations, net of current lease obligations16,12720,275
Total liabilities108,427161,169
Commitments (Note 12)
Stockholders' Equity
Common stock, par value 0.001 per share: 20,000 shares authorized;
10,896 and 10,928 issued and 10,896 and 10,873 outstanding
at December 31, 2023 and December 31, 2022, respectively1111
Additional paid-in capital26,57321,555
Accumulated other comprehensive income24824
Retained earnings174,649139,852
Less: treasury stock at cost, 0 and 54 shares at December 31, 2023 and December 31, 2022, respectively(6,398)
Total stockholders' equity201,481155,044
TOTAL LIABILITIES AND STOCKHOLDERS' EQUITY$309,908$316,213
The accompanying notes are an integral part of these consolidated financial statements.

45

46

MEDIFAST,MEDIFAST, INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF CASH FLOWS

Years Ended December 31, 2020, 20192023, 2022 and 2018

2021

(U.S. dollars in thousands)

2020

2019

2018

Operating Activities

Net income

$

102,859

$

77,916

$

55,789

Adjustments to reconcile net income to cash provided by operating activities

Depreciation and amortization

7,270

7,248

4,435

Share-based compensation

6,796

4,520

3,124

Loss on sale of disposal of property, plant and equipment

212

17

48

Bad debt expense

556

3,638

1,058

Amortization of premium on investment securities

320

454

571

Deferred income taxes

601

1,598

(2,687)

Change in operating assets and liabilities:

Accounts receivable

297

(4,064)

(936)

Inventories

(4,621)

(9,883)

(18,658)

Income taxes, prepaid

5,169

(5,169)

2,272

Prepaid expenses and other current assets

233

(1,510)

(282)

Other assets

(2,506)

(2,615)

65

Accounts payable and accrued expenses

28,010

12,111

16,017

Net cash flow provided by operating activities

145,196

84,261

60,816

Investing Activities

Sale and maturities of investment securities

4,605

3,730

3,545

Sale of property and equipment

-

-

196

Purchase of property and equipment

(5,887)

(10,058)

(4,940)

Net cash flow used in investing activities

(1,282)

(6,328)

(1,199)

Financing Activities

Options exercised by executives and directors

1,597

278

547

Net shares repurchased for employee taxes

(551)

(14,092)

(720)

Cash dividends paid to stockholders

(53,190)

(35,396)

(23,160)

Stock repurchases

(5,000)

(33,114)

(29,995)

Net cash flow used in financing activities

(57,144)

(82,324)

(53,328)

Foreign currency impact

(21)

1

(2)

Increase (Decrease) in cash and cash equivalents

86,749

(4,390)

6,287

Cash and cash equivalents - beginning of the period

76,974

81,364

75,077

Cash and cash equivalents - end of period

$

163,723

$

76,974

$

81,364

Supplemental disclosure of cash flow information

Income taxes paid

$

24,636

$

17,314

$

14,606

Dividends declared included in accounts payable

$

13,831

$

13,719

$

9,137

202320222021
Operating Activities
Net income$99,415$143,568$164,031
Adjustments to reconcile net income to cash provided by operating activities
Depreciation and amortization13,10710,9806,812
Non-cash lease expense4,6076,0985,069
Share-based compensation8,18811,0539,903
Loss on sale or disposal of property, plant and equipment1,1722,1302
Amortization of (discount) premium on investment securities(169)1489
Deferred income taxes1,211(924)(3,715)
Unrealized gain on equity investment securities(150)
Change in operating assets and liabilities:
Inventories64,26561,187(126,651)
Income taxes(9,155)1,373(945)
Prepaid expenses and other current assets5,56797(9,887)
Other assets(4,694)(3,412)(4,543)
Accounts payable and accrued expenses(35,707)(37,594)54,380
Net cash flow provided by operating activities147,657194,57094,545
Investing Activities
Purchase of investment securities(54,564)
Sale and maturities of investment securities5,2675,145
Purchase of property and equipment(6,483)(16,681)(34,209)
Net cash flow used in investing activities(61,047)(11,414)(29,064)
Financing Activities
Options exercised by executives and directors188811
Net shares repurchased for taxes(3,358)(1,516)(6,089)
Cash dividends paid to stockholders(73,017)(71,620)(63,856)
Stock repurchases(3,602)(126,445)(55,999)
Net cash flow used in financing activities(79,789)(199,581)(125,133)
Foreign currency impact(72)(67)112
Increase (Decrease) in cash and cash equivalents6,749(16,492)(59,540)
Cash and cash equivalents - beginning of the period87,691104,183163,723
Cash and cash equivalents - end of period$94,440$87,691$104,183
Supplemental disclosure of cash flow information
Income taxes paid$34,255$37,212$56,758
Dividends declared included in accounts payable$1,407$19,641$17,186
The accompanying notes are an integral part of these consolidated financial statements.

46

47

MEDIFAST, INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ EQUITY

Years Ended December 31, 2020, 20192023, 2022 and 2018

2021

(U.S. dollars in thousands)

Number of Shares Issued

Common Stock

Additional Paid-In Capital

Accumulated Other Comprehensive Income (Loss)

Retained Earnings

Treasury Stock

Total

Balance, January 1, 2018

12,103

12

4,967

(160)

101,744

-

106,563

Net income

-

-

-

-

55,789

-

55,789

Share-based compensation

19

-

3,124

-

-

-

3,124

Options exercised by executives and directors

34

-

547

-

-

-

547

Net shares repurchased for employee taxes

(7)

-

(720)

-

-

-

(720)

Restricted shares forfeitures

(40)

-

-

-

-

-

-

Treasury stock from cashless options

8

-

884

-

-

(884)

-

Treasury stock from stock repurchases

-

-

-

-

-

(29,995)

(29,995)

Other comprehensive loss

-

-

-

(13)

-

-

(13)

Cash dividends declared to stockholders

-

-

-

-

(26,189)

-

(26,189)

Balance, December 31, 2018

12,117

12

8,802

(173)

131,344

(30,879)

109,106

Net income

-

-

-

-

77,916

-

77,916

Share-based compensation

273

-

4,520

-

-

-

4,520

Options exercised by executives and directors

10

-

278

-

-

-

278

Net shares repurchased for employee taxes

(128)

-

(13,600)

-

(492)

-

(14,092)

Treasury stock from stock repurchases

-

-

-

-

-

(33,114)

(33,114)

Other comprehensive income

-

-

-

198

-

-

198

Cash dividends declared to stockholders

-

-

-

-

(39,980)

-

(39,980)

Balance, December 31, 2019

12,272

$

12

$

-

$

25

$

168,788

$

(63,993)

$

104,832

Net income

-

-

-

-

102,859

-

102,859

Share-based compensation

17

-

6,796

-

-

-

6,796

Options exercised by executives and directors

28

-

1,597

-

-

-

1,597

Net shares repurchased for employee taxes

(6)

-

(551)

-

-

-

(551)

Retirement of treasury stock

(489)

-

��

-

-

(63,993)

63,993

-

Treasury stock from stock repurchases

-

-

-

-

-

(5,000)

(5,000)

Other comprehensive income

-

-

-

16

-

-

16

Cash dividends declared to stockholders

-

-

-

-

(53,303)

-

(53,303)

Balance, December 31, 2020

11,822

$

12

$

7,842

$

41

$

154,351

$

(5,000)

$

157,246

Number
of Shares
Issued
Common
Stock
Additional
Paid-In
Capital
Accumulated
Other
Comprehensive
Income (Loss)
Retained
Earnings
Treasury
Stock
Total
Balance, January 1, 202111,822$12$7,842$41$154,351$(5,000)$157,246
Net income164,031164,031
Share-based compensation559,4541429,596
Options exercised by executives and directors29811811
Net shares repurchased for taxes(28)(6,089)(6,089)
Treasury stock from stock repurchases(55,999)(55,999)
Treasury stock retired from stock repurchases(284)(60,999)60,999
Other comprehensive income7070
Cash dividends declared to stockholders(67,192)(67,192)
Balance, December 31, 202111,594$12$12,018$111$190,333$$202,474
Net income143,568143,568
Share-based compensation2011,05311,053
Net shares repurchased for taxes(9)(1,516)— (1,516)
Treasury stock from stock repurchases(126,445)(126,445)
Treasury stock retired from stock repurchases(677)(1)(120,047)120,047(1)
Other comprehensive income(87)(87)
Cash dividends declared to stockholders(74,002)(74,002)
Balance, December 31, 202210,928$11$21,555$24$139,852$(6,398)$155,044
Net income99,41599,415
Share-based compensation768,1888,188
Options exercised by executives and directors7188188
Net shares repurchased for taxes(31)(3,358)(3,358)
Treasury stock from stock repurchases(3,602)(3,602)
Treasury stock retired from stock repurchases(84)(10,000)10,000
Other comprehensive income224224
Cash dividends declared to stockholders(54,618)(54,618)
Balance, December 31, 202310,896$11$26,573$248$174,649$$201,481

The accompanying notes are an integral part of these consolidated financial statements.

47

48

MEDIFAST, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

For the Years Ended December 31, 2020, 2019,2023, 2022, and 2018

2021

1.NATURE OF THE BUSINESS

Medifast, Inc. (the “Company” or “Medifast”) is a Delaware corporation, incorporated in 1989. The Company’s operations are primarily conducted through its wholly owned subsidiaries, Jason Pharmaceuticals, Inc., OPTAVIA LLC, Jason Enterprises, Inc., Jason Properties, LLC, Medifast Franchise Systems, Inc., Seven Crondall Associates, LLC, Corporate Events, Inc., OPTAVIA (Hong Kong) Limited, OPTAVIA (Singapore) PTE. LTD and OPTAVIA Health Consultation (Shanghai) Co., Ltd. Medifast is the company behind one of the fastest-growing health and wellness communities called OPTAVIA®. OPTAVIA is a highly effectivecompany known for its habit-based and coach-guided lifestyle solution for people for whom diets alone have failed.OPTAVIA. The Company has one modern, United States Food and Drug Administration (the “FDA”) approved manufacturing facility located in Owings Mills, Maryland.

Medifast sells a variety of weight loss, weight management and healthy living products all based on our proprietary formulas under the Medifast®, OPTAVIA,®, Thrive by Medifast,OPTAVIA ACTIVE, and Optimal Health by Take Shape for Life, and Flavors of Home® brands. The Company’s product line includes more than 13765 consumable options, including, but not limited to, bars, bites, pretzels, puffs, cereal, crunch,crunchers, drinks, hearty choices, oatmeal, pancakes, pudding, soft serve, shakes, smoothies, soft bakes, and soups. Medifast’s nutritional products are formulated with high-quality ingredients. The processing, formulation, packaging, labeling and advertising of the Company’s products are subject to regulation by one or more federal agencies, including the FDA, the Federal Trade Commission (the “FTC”), the Consumer Product Safety Commission, the United States Department of Agriculture, and the United States Environmental Protection Agency.

2.SIGNIFICANT ACCOUNTING POLICIES

Principles of Consolidation - The consolidated financial statements include the accounts of the Company and its wholly owned subsidiaries. All intercompany transactions and balances have been eliminated in consolidation. The Company’s fiscal year ends on December 31.

Reclassification - Certain amounts reported for prior periods have been reclassified to be consistent with the current period presentation. No reclassification in the consolidated financial statements had a material impact on the presentation.

Use of Estimates - The preparation of financial statements in conformity with generally accepted accounting principles in the United States requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and reported amounts of revenue and expenses during the reporting period. Actual results could differ materially from those estimates.

Cash and Cash Equivalents - Cash and cash equivalents consist of cash on deposit in financial institutions, institutional money funds and other short-term investments with a maturity of 90 days or less at the time of purchase.

All credit card and debit card transactions that process in less than seven days are classified as cash and cash equivalents. The amounts due from banks for these transactions classified as cash and cash equivalents totaled $3.7 million as of December 31, 2023, and $7.4 million as of December 31, 2022.

Concentration of Credit Risk - Our cash and cash equivalents and available-for-sale debt securities are maintained at several financial institutions and the balances with these financial institutions often exceed the amount of insurance provided on such accounts by the Federal Deposit Insurance Corporation. The cash and cash equivalents generally are maintained with financial institutions with reputable credit, and therefore bear minimal credit risk. Historically, we have not experienced any losses due to such concentration of credit risk.

Fair Value of Financial Instruments - Our financial instruments include cash and cash equivalents, investmentand investments in available-for-sale securities,debt and trade receivables.equity securities. The carrying amounts of cash and cash equivalents and trade receivables approximate fair value due to their short maturities. The fair value of investments in available-for-sale debt securities are based on third-party pricing services provided by the Company’s investment advisory firm.

48

Accounts Receivable and Allowance for Doubtful Accounts - Accounts receivableinvestments in equity securities with readily determinable fair values are recorded net of provisions for doubtful accounts. We estimate losses on account receivable based on expected losses, including our historical experience of actual losses. Accounts receivable is considered impaired and written-off when it is probable that all contractual payments due will not be collected in accordance with the termsclosing price on the last trading day of the agreement. The allowance for doubtful accounts as of December 31, 2020 and 2019 was $0.2 million.

period from the applicable exchange.

Inventories - Inventories consist principally of raw materials and packaged meal replacements held in the Company’s warehouses and outsourced distribution centers.center. Inventories are stated at the lower of cost or net realizable value, utilizing the first-in, first-out method. The cost of finished goods includes the cost of raw materials, packaging supplies, direct and indirect
49

labor, and other indirect manufacturing costs. On a quarterly basis, management reviews inventories for unsalable or obsolete inventories.

Investment Securities

Investments - The Company’s investments consist of debt securities classified as available-for-sale securities. securities and equity investments with readily determinable fair values.
Available-for-sale debt securities are stated at fair value and unrealized holding gains and losses, net of the related deferred tax effect, are reported as a separate component of accumulated other comprehensive income (loss) in stockholders’ equity. Interest and dividends on marketable debt securities are recognized in income when declared. Realized gains and losses, if any, are included in income.

Equity investments with readily determinable fair values are those securities in which the Company has no control or significant influence and is not the primary beneficiary. The securities are stated at fair value based on a quoted market price per unit in active markets multiplied by the number of units held without consideration of transaction costs (Level 1). Gains and losses are recorded in other income (expense), net on the consolidated statement of operations.
Property, Plant, and Equipment - Property, plant and equipment are stated at cost less accumulated depreciation and amortization. The Company computes depreciation and amortization using the straight-line method over the estimated useful lives of the assets acquired as follows:

Building and building improvements

10 - 35 years

Leasehold Improvements (1)

Lease term

Equipment and fixtures

3 - 15 years

Software

(2)

2 - 5 years

Vehicles

5 years

(1)

(1) The depreciation life for leasehold improvements is the lesser of the estimated useful life of the addition or the term of the related lease.

(2)Capitalized costs of cloud software are reported in Other assets on the balance sheet and are amortized over an estimated useful life of 2 to 5 years.
Long-lived Asset Impairment - Long-lived assets are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable. Recoverability of assets to be held and used is measured by a comparison of the carrying amount of an asset to estimated undiscounted future cash flows expected to be generated by the asset. If the carrying amount of an asset exceeds its estimated future cash flows, an impairment charge is recognized by the amount by which the carrying amount of the asset exceeds the fair value of the asset.

Revenue Recognition- Our revenue is derived primarily from point of salepoint-of-sale transactions executed over an ecommercee-commerce platform for weight loss, weight management, and other consumable health and nutritionalhealthy living products. Revenue is recognized upon receipt by customer and net of discounts, rebates, promotional adjustments, price adjustments, allocated consideration to loyalty programs, and estimated returns.

Revenue is recognized when control of the promised products is transferred to our clients,customers, in an amount that reflects the consideration we expect to be entitled to in exchange for transferring those products. When determining whether the customer has obtained control of the products, we consider any future performance obligations.

A performance obligation is a promise in a contract to transfer a distinct good or service to the customer, and is the unit of account in ASCAccounting Standards Codification ("ASC") 606, Revenue from Contracts with Customers.Customers. A contract’s transaction price is allocated to each distinct performance obligation and recognized as revenue when, or as, each performance obligation is satisfied. Our contracts have performance obligations to fulfill and deliver products from the point of sale transaction along with the related customer reward programs.

49

Our performance obligations are satisfied at a point in time. Revenue from products transferred to clientscustomers at a point in time accounted for substantially all of our revenue for the years ended December 31, 2020, 20192023, 2022, and 2018.2021. Revenue on these contracts is recognized when the obligations under the terms of the contract with our customer are satisfied. Generally, this occurs with the transfer of control upon receipt of products by our clients. Any consideration received prior to the fulfillment of the Company’s performance obligation is deferred and recognized as a liability.

Sales returns

Our return policy allows for customer returns withinof consumable products from the time of order until 30 days following the date of purchasereceipt, and upon our authorization. We adjust revenues for the products expected to be returned and a liability is recognized for expected refunds to clients.customers. We estimate expected returns based on historical levels and project this experience into the future.
50

Customer reward programs and sales incentives

Our sales contracts may give clientscustomers the option to purchase additional products priced at a discount. Options to acquire additional products at a discount can come in many forms, such as customer reward programs and incentive offerings including pricing arrangements and promotions.

We reduce the transaction price for certain customer reward programs and incentive offerings including pricing arrangements, promotions, and incentives that represent variable consideration and separate performance obligations. The Company accounts for sales rewards that provide the customer with a material right as a separate performance obligation of the transactions, and therefore allocates consideration between the initial sale of products and the customer reward program and incentive offering.

Shipping and handling costs

Amounts billed to clientscustomers for shipping and handling activities are treated as a promised service performance obligation and are recorded in revenue in the accompanying Consolidated Statements of Income upon fulfillment of the performance obligation. Shipping and handling costs incurred by the Company for the delivery of products to clientscustomers are considered a cost to fulfill the contract and are included in cost of sales in the accompanying Consolidated Statements of Income.

Contract costs

We expense sales commissionsOPTAVIA Coach compensation and credit card fees during the period in which the corresponding revenue is earned. These costs are deferred along with the revenues for goods that are in transit and not received by clients by period end. These costs are recorded in selling, general and administrative expense in the accompanying Consolidated Statements of Income.

Leases - The Company determines if an arrangement is a lease at inception and categorizes leases with contractual terms longer than twelve months as either operating or finance. All the Company’s leases are operating leases. The right-of-use (“ROU”) assets represent the Company’s right to use an underlying asset for the lease term, and lease liabilities represent an obligation to make lease payments arising from the lease. ROU assets and lease liabilities are recognized at the lease commencement date based on the present value of lease payments over the lease term. As most of the Company’s leases do not provide an implicit interest rate, the Company uses its incremental borrowing rate based on the information available at the lease commencement date in determining the present value of lease payments. The ROU asset also consists of any prepaid lease payments and lease incentives received. The lease terms used to calculate the ROU asset and related lease liability include options to extend or terminate the lease when it is reasonably certain that the Company will exercise that option. Lease expense for operating leases is recognized on a straight-line basis over the lease term as an operating expense.

Advertising Costs - Advertising costs are expensed as incurred, except for the preparation, layout, design and production of advertising costs which are expensed when the advertisement is first used. They are recorded in selling,

50

general, and administrative expense in the accompanying Consolidated Statements of Income. Advertising expense, excluding broker fees, for the years ended December 31, 2020, 20192023, 2022 and 2018,2021, amounted to $4.4$3.4 million, $5.3$1.7 million and $6.0$1.6 million, respectively.

Research and Development - The Company incurs research and development costs in connection with the development of new products and programs and clinical research activities, which are expensed as incurred. They are recorded in selling, general, and administrative expense in the accompanying Consolidated Statements of Income. The Company incurred $2.8$4.6 million, $2.7$4.5 million, and $2.2$4.4 million in research and development expense for the years ended December 31, 2020, 20192023, 2022 and 2018,2021, respectively.

Share-Based Compensation - Share-based compensation consists primarily of restricted stock awards, market and performance-based share awards, and stock options granted to employees and directors. Restricted stock awards are measured at the grant date, based on the calculated fair value of the award, and are recognized as an expense over the requisite service period. Performance-based share awards are measured based on the grant-date market price of the Company's common stock adjusted by expected level of achievement over the performance period. Market and performance-based share awards that are tied to the Company's total stockholder return ("TSR") are valued using the Monte Carlo method. The fair value of the incentive stock options and non-qualified stock options is calculated using the Black-Scholes option pricing model as of the grant date and recognized over the service period. Market and performance-based share awards that are tied to the Company’s total stockholder return and stock price are valued using the Monte Carlo method and are recognized as expense over the award’s achievement period. The Company issues new shares upon the exercise of stock options and the granting of restricted stock awards.

Income Taxes - Deferred tax assets are recognized for deductible temporary differences and deferred tax liabilities are recognized for taxable temporary differences. Temporary differences are the differences between the reported amounts of assets and liabilities and their tax bases. Deferred tax assets are reduced by a valuation allowance when, in the opinion of
51

management, it is more likely than not that some portion or all of the deferred tax assets will not be realized. Deferred tax assets and liabilities are adjusted for the effects of changes in tax laws and rates on the date of enactment.

The benefit of a tax position is recognized in the consolidated financial statements in the period during which, based on all available evidence, management believes it is more-likely-than-not that the position will be sustained upon examination, including the resolution of appeals or litigation processes, if any. Tax positions taken are not offset or aggregated with other positions. Tax positions that meet the more-likely-than-not recognition threshold are measured as the largest amount of tax benefit that is more than 50% likely of being realized upon settlement with the applicable taxing authority. The portion of the benefits associated with tax positions taken that exceeds the amount measured as described above is reflected as a liability for unrecognized tax benefits in the accompanying Consolidated Balance Sheets along with any associated interest and penalties that would be payable to the taxing authorities upon examination.

We evaluated our tax positions and determined that we did not have any material uncertain tax positions.

Our policy is to recognize interest and penalties accrued on uncertain tax positions as part of income tax expense. For the years ended December 31, 2020, 2019 and 2018, no material estimated interest or penalties were recognized for the uncertainty of certain tax positions. We file income tax returns in the United States and various states and foreign jurisdictions. We are generally no longer subject to United States federal, state and local income tax examinations by tax authorities for the years before 2017.

Earnings Per Share- Basic earnings per share (“EPS”) computations are calculated utilizing the weighted average number of shares of common stock outstanding during the periods presented. Diluted EPS is calculated utilizing the weighted average number of shares of common stock outstanding adjusted for the effect of dilutive common stock equivalents.

Comprehensive Income - Other comprehensive income refers to revenues, expenses, and gains and losses that are not included in net income but rather are recorded directly in stockholders’ equity. Comprehensive income consists of net income, unrealized gains and losses on available-for-sale debt securities, and foreign currency translation adjustments.

Accounting Pronouncements - Adopted in 2020

In August 2018, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update (“ASU”) 2018-15, Intangibles-Goodwill and Other-Internal-Use Software (Subtopic 350-40), which addresses the accounting for

2023

51

implementation costs associated with a hosted service. The standard provides amendments to align the requirements for capitalizing implementation costs incurred in a hosting arrangement that is a service contract with the requirements for capitalizing implementation costs incurred to develop or obtain internal-use software (and hosting arrangements that include an internal use software license).

On January 1, 2020, the Company adopted ASU 2018-15. The Company capitalized $2.9 million in total forhas not adopted any new accounting standards during the year ended December 31, 2020, principally related to the configuration and development of the Company’s new hosted enterprise resource planning tool (“ERP”). The amortization expense associated with the capitalized costs was $0.2 million for the year ended December 31, 2020.

In June 2016, the FASB issued ASU 2016-13, Financial InstrumentsCredit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments, which institutes a new model for recognizing credit losses on financial instruments that are not measured at fair value. On January 1, 2020, the Company adopted ASU 2016-13. There was no material impact on the Company's consolidated financial statements.

2023.

Recently Issued Accounting Pronouncements - Pending Adoption

We have considered all new accounting pronouncements and have concluded that there are no new pronouncements that have

In June 2022, the potential for a material impact on our resultsFinancial Accounting Standards Board (FASB) issued Accounting Standards Update ("ASU") 2022-03—Fair Value Measurement (Topic 820): Fair Value Measurement of operations, financial condition, or cash flows, based on current information, except for:

In December 2019,Equity Securities Subject to Contractual Sale Restrictions to (1) to clarify the FASB issued ASU 2019-12, Income Taxes (Topic 740): Simplifyingguidance in Topic 820, Fair Value Measurement, when measuring the Accounting for Income Taxes, to simplify the accounting for income taxes. The standard eliminates certain exceptions related to the approach for intraperiod tax allocation, the methodology for calculating income taxes infair value of an interim period and the recognition of deferred tax liabilities for outside basis differences related to changes in ownership of equity method investments and foreign subsidiaries. The standard also simplifies aspects of accounting for franchise taxes and enacted changes in tax laws or rates and clarifies the accounting for transactions that result in a step-up in the tax basis of goodwill and allocating consolidated income taxes to separate financial statements of entities notsecurity subject to income tax. This ASU iscontractual restrictions that prohibit the sale of an equity security, (2) to amend a related illustrative example, and (3) to introduce new disclosure requirements for equity securities subject to contractual sale restrictions that are measured at fair value in accordance with Topic 820. For public business entities, the amendments in this Update are effective for fiscal years beginning after December 15, 2020,2023, and interim periods within those fiscal years. Early adoption is permitted for both interim and annual financial statements that have not yet been issued or made available for issuance. The Company did not early adopt the standard, but is in compliance with early adoption permitted. Upon adoption, the Company must apply certain aspectsprovisions as of this standard retrospectivelyDecember 31, 2023.

In December 2023, the Financial Accounting Standards Board (FASB) issued ASU 2023-09—Income Taxes (Topic 740): Improvements to Income Tax Disclosures to enhance the transparency and decision usefulness of income tax disclosures, including jurisdictional information, by requiring consistent categories and greater disaggregation of information in the rate reconciliation and income taxes paid disclosures. The ASU is effective for public business entities for annual periods beginning after December 15, 2024, and for all other entities for annual periods presented while other aspectsbeginning after December 15, 2025. Prospective application is required, though retrospective application is permitted. Entities are appliedpermitted to early adopt the standard. The Company did not early adopt for the 2023 reporting period. The Company is currently evaluating the impact of adopting the ASU on a modified retrospective basis through a cumulative-effect adjustment to retained earnings as of the beginning of the fiscal year of adoption. Management has determined the effect that the provisions of ASU 2019-12 will have on the Company’sits consolidated financial statements is immaterial. 

statements.
52

3.INVENTORIES

Inventories consisted of the following (in thousands):

December 31, 2020

December 31, 2019

Raw materials

$

13,428

$

10,880

Packaging

4,071

4,109

Non-food finished goods

8,078

4,421

Finished goods

29,858

31,314

Reserve for obsolete inventory

(2,043)

(1,953)

Total

$

53,392

$

48,771

52

December 31, 2023December 31, 2022
Raw materials$7,944 $12,670 
Packaging1,962 3,611 
Non-food finished goods3,703 8,738 
Finished goods43,248 97,675 
Reserve for obsolete inventory(2,266)(3,838)
Total$54,591 $118,856 

4. PROPERTY, PLANT AND EQUIPMENT

Property, plant, and equipment consisted of the following (in thousands):

December 31, 2020

December 31, 2019

Land

$

565

$

565

Building and leasehold improvements

13,013

12,890

Equipment and fixtures

20,955

17,739

Software

20,047

17,716

Vehicles

145

145

Property, plant and equipment - gross

54,725

49,055

Less: accumulated depreciation

(27,092)

(23,016)

Property, plant and equipment - net

$

27,633

$

26,039

December 31, 2023December 31, 2022
Land$565 $565 
Building and improvements and leasehold improvements24,499 25,905 
Equipment and fixtures50,344 49,260 
Software23,270 21,278 
Vehicles95 118 
Property, plant and equipment - gross98,773 97,126 
Less: accumulated depreciation(47,306)(39,941)
Property, plant and equipment - net$51,467 $57,185 
Depreciation expense for the years ended December 31, 2020, 20192023, 2022 and 20182021 was $4.1$10.0 million, $3.7$7.9 million and $3.6$5.7 million, respectively.

5.ACCOUNTS PAYABLE AND ACCRUED EXPENSES

Accounts payable and accrued expenses consisted of the following (in thousands):

December 31, 2020

December 31, 2019

Trade payables and accrued expenses

$

35,767

$

22,608

Sales commissions payable

22,598

13,186

Dividends payable

13,831

13,719

Accrued payroll and related taxes

16,948

10,409

Coach incentive accruals

325

5,598

Promotional sales incentive accruals

7,621

4,818

Deferred revenue

7,606

4,333

Sales tax payable

2,981

1,549

Total

$

107,677

$

76,220

December 31, 2023December 31, 2022
Trade payables and accrued expenses$39,193 $53,120 
Accrued payroll and related taxes17,184 13,581 
OPTAVIA Coach compensation payable
13,277 23,633 
Gross unrecognized tax liability, including interest and penalties8,763 5,547 
Promotional sales incentive accruals4,923 10,240 
Dividends payable1,407 19,641 
Sales tax payable1,094 1,571 
Deferred revenue574 7,357 
Total$86,415 $134,690 
53

6.

6. EARNINGS PER SHARE

The following table sets forth the computation of basic and diluted EPS for the years ended December 31, 2020, 20192023, 2022 and 20182021 (in thousands, except per share data):

2020

2019

2018

Numerator:

Net income

$

102,859

$

77,916

$

55,789

Denominator:

Weighted average shares of common stock outstanding

11,771

11,771

11,947

Effect of dilutive common stock equivalents

79

346

132

Weighted average shares of common stock outstanding

11,850

12,117

12,079

Earnings per share - basic

$

8.74

$

6.62

$

4.67

Earnings per share - diluted

$

8.68

$

6.43

$

4.62

53

202320222021
Numerator:
Net income$99,415 $143,568 $164,031 
Denominator:
Weighted average shares of common stock outstanding10,884 11,195 11,705 
Effect of dilutive common stock equivalents37 81 108 
Weighted average shares of common stock outstanding10,921 11,276 11,813 
Earnings per share - basic$9.13 $12.82 $14.01 
Earnings per share - diluted$9.10 $12.73 $13.89 

The calculation of diluted earnings per share excluded 358, 984 and 298 antidilutive options outstanding for the years ended December 31, 2020, 2019 and 2018, respectively. The calculation of diluted earnings per share for the years ended December 31, 2020, 20192023, 2022 and 2018 also2021 excluded 2,658, 71824 thousand, 5 thousand and 258less than 1 thousand antidilutive restricted stock awards, respectively.

7.

7. EQUITY

Authorized Shares

Pursuant to the Company’s Restated and Amended Certificate of Incorporation, the Company has the authority to issue 21,500,00021.5 million capital shares consisting of: (i) 20,000,00020.0 million shares of common stock having a par value of $0.001 per share and (ii) 1,500,0001.5 million shares of preferred stock having a par value $0.001 per share. As of December 31, 2020,2023, there were approximately 11,822,00010.9 million and 0 shares of common stock and preferred stock issued, respectively.

Issuance of Additional Common Stock

On May 18, 2017, the stockholders of the Company approved the Medifast, Inc. Amended and Restated 2012 Share Incentive Plan (the “Amended and Restated 2012 Plan”) that increased the number of shares of the Company’s common stock that may be awarded under the Amended and Restated 2012 Plan by 600,000,0.6 million, to an aggregate of 1,600,000.

1.6 million.

Stock Repurchase Plan

The Company implemented a stock repurchase plan on September 16, 2014 (the “Stock Repurchase Plan”). On September 12, 2019, the Company's Board of Directors authorized an additional 2,000,0002.0 million shares for repurchase under the Stock Repurchase Plan. The Company repurchased approximately 46,00031 thousand and 296,000739 thousand shares during the years ended December 31, 20202023 and 2019,2022, respectively. As of December 31, 2020,2023, there were approximately 2,323,0001.3 million shares of common stock remaining under the Company’s Stock Repurchase Plan. There is no guarantee as to the exact number of shares of the Company’s common stock, if any, that will be repurchased under the Stock Repurchase Plan.

8.SHARE-BASED COMPENSATION

Stock Options:

The Company has issued non-qualified and incentive stock options to employees and nonemployeenon-employee directors. The fair value of these options arewere estimated on the date of grant using the Black-Scholes option pricing model, which requiresrequired estimates of the expected term of the option, the risk-free interest rate, the expected volatility of the price of the Company’s common stock, and dividend yield. Options outstanding as of December 31, 20202023 generally vestvested over a period of three years and expire ten years from the date of grant. The exercise price of these options ranges from $26.52 to $171.68.$66.68. Due to the Company’s lack of option
54

exercise history on the date of grant, the expected term iswas calculated using the simplified method defined as the midpoint between the vesting period and the contractual term of each option. The risk free interest rate iswas based on the U.S. Treasury yield curve in effect on the date of grant that most closely correspondscorresponded to the expected term of the option. The expected volatility iswas based on the historical volatility of the Company’s common stock over the period of time equivalent to the expected term for each award. The dividend yield iswas computed as the annualized dividend rate at the grant date divided by the strike price of the stock option. For the years ended December 31, 20202023 and 2019,2022, the Company did 0tnot grant stock options. The weighted average input assumptions used for the year ended December 31, 2018 were as follows:

2018

Expected term (in years)

6.4

Risk-free interest rate

2.64%

Expected volatility

33.30%

Dividend yield

2.87%

54

The number of stock options and weighted-average exercise prices as of December 31, 20202023 and 20192022 are as follows:

2020

2019

Awards

Weighted-Average Exercise Price

Awards

Weighted-Average Exercise Price

(awards in thousands)

Outstanding at beginning of period

97

$

52.53

107

$

49.26

Exercised

(28)

57.79

(10)

28.21

Forfeited

(8)

68.45

-

-

Outstanding at end of the period

61

$

48.19

97

$

52.53

Exercisable at end of the period

44

$

39.98

52

$

40.96

20232022
AwardsWeighted-Average Exercise PriceAwardsWeighted-Average Exercise Price
(awards in thousands)
Outstanding at beginning of period32 $54.98 32 $54.98 
Exercised(7)27.40 — — 
Forfeited— — — — 
Outstanding at end of the period25 $62.20 32 $54.98 
Exercisable at end of the period25 $62.20 28 $52.76 

As of December 31, 2020,2023, the weighted-average remaining contractual life was 5.7 years45 months with an aggregate intrinsic value of $9.2$0.1 million for both outstanding stock options and the weighted-average remaining contractual life was 5.2 years with an aggregate intrinsic value of $6.9 million for exercisable stock options. The unrecognized compensation expense calculated under the fair value method for shares expected to vest as of December 31, 20202023 was $0.2less than $0.1 million and is expected to bewas fully recognized over a weighted average period of 2.1 years.during the period. The Company received $1.6$0.2 million, $0.3$0.0 million, and $0.5$0.8 million in cash proceeds from the exercise of stock options during the years ended December 31, 2020, 20192023,2022, and 2018,2021, respectively. The total intrinsic value of options exercised during the years ended December 31, 2020, 20192023,2022, and 20182021 was $1.5$0.4 million, $1.0$0.0 million, and $4.1$5.9 million, respectively.

Restricted Stock:

The Company has issued restricted stock to employees and nonemployeenon-employee directors generally with vesting terms up to five years after the date of grant. The fair value of the restricted stock is equal to the market price of the Company’s common stock on the date of grant. Expense for restricted stock is amortized ratably over the vesting period. A summary of outstanding restricted stock activity as of December 31, 20202023 and 20192022 are as follows:

2020

2019

Shares

Weighted-Average Grant Date Fair Value

Shares

Weighted-Average Grant Date Fair Value

(shares in thousands)

Outstanding at beginning of period

46

$

98.28

57

$

50.55

Granted

43

113.87

29

130.89

Vested

(32)

88.71

(37)

45.83

Forfeited

(7)

108.86

(3)

167.48

Outstanding at end of the period

50

$

116.06

46

$

98.28

20232022
SharesWeighted-Average Grant Date Fair ValueSharesWeighted-Average Grant Date Fair Value
(shares in thousands)
Outstanding at beginning of period60 $187.94 43 $183.51 
Granted87 97.9638 176.60
Vested(25)169.69(20)156.68
Forfeited(8)133.57(1)188.60
Outstanding at end of the period114 $127.87 60 $187.94 
The Company withheld 0.0 million, 0.1 millionapproximately 31 thousand, 9 thousand and 0.0 million22 thousand shares of the Company’s common stock to cover minimum tax liability withholding obligations upon the vesting of shares of restricted stock for the years ended December 31, 2020, 20192023, 2022 and 2018.2021, respectively. The total fair value of restricted stock awards vested during the years ended December 31, 2020, 20192023, 2022 and 20182021 was $3.7$8.3 million, $4.7$3.5 million and $8.6$7.0 million, respectively.

Market and Performance-based Share Awards:
The Company has issued market and performance-based share awards to certain key executives who were granted deferred shares and may earn between 0% and 250% of the target number depending upon both the Company's TSR and the Company's performance against predetermined performance goals over a three-year performance period after the date of grant. Market and
55

performance-based share awards that are tied to the Company's TSR are valued using the Monte Carlo method and recognized ratably as expense over the award's performance period. The fair value of the performance-based share awards is equal to the market price of the Company’s common stock on the date of grant adjusted by expected level of achievement over the performance period. Expense for performance-based share awards is amortized ratably over the performance period. In the event that management determines that the Company will not reach the lower threshold of the predetermined performance goals established in the grant agreement, any previously recognized expense is reversed in the period in which such a determination is made. Management determined that the market and performance-based share awards granted in 2022 would not reach the lower threshold of the predetermined performance goal resulting in a $1.4 million decrease in the Company’s share-based compensation expense for the year ended December 31, 2023.
Share-based compensation expense is recorded in selling, general, and administrative expense in the accompanying Consolidated Statements of Income. The total costsexpenses during the years ended December 31, 2020, 20192023, 2022 and 2018 was $6.8 million, $4.5 million, and $3.1 million, respectively. The total costs of the options and restricted stock awards was $3.5 million, $2.9 million and $2.2 million during the years ended December 31, 2020, 2019 and 2018, respectively. Included for the years ended December 31, 2020 and 2019 was $1.6 million and $0.7 million, respectively, for 16,637 and 17,780 performance-based share awards for certain other key executives granted in 2019. Also included for the year ended December 31, 2020 was $1.7 million for 27,525 performance-based share awards for certain key executives granted in 2020. Additionally, included in the years ended December 31, 2019 and 2018 was $0.3 million, respectively, for 63,300 performance-based share awards for certain key executives, and $0.6 million, respectively for 210,000 performance-

2021 are as follows (in thousands):

55

202320222021
SharesShare-Based Compensation ExpenseSharesShare-Based Compensation ExpenseSharesShare-Based Compensation Expense
Options and restricted stock139 $5,926 92 $5,167 75 $4,302 
Market and performance-based share awards granted in 202347 1,536 — — — — 
Market and performance-based share awards granted in 202224 (1,388)25 1,389 — — 
Performance-based share awards granted in 202114 2,005 15 2,595 15 1,986 
Performance-based share awards granted in 2020— 109 52 1,902 26 1,807 
Performance-based share awards granted in 2019— — — — — 1,808 
Total share-based compensation224 $8,188 184 $11,053 116 $9,903 

based share awards granted to our Chief Executive Officer. These 273,300 performance-based shares were fully vested on December 31, 2019.

The total income tax benefit recognized in the accompanying Consolidated Statements of Income for restricted stock awards was $1.4$0.6 million, $7.5$1.2 million and $2.5$2.4 million for the years ended December 31, 2020, 20192023, 2022 and 2018,2021, respectively.

There was $3.7$7.5 million of total unrecognized compensation cost related to restricted stock awards as of December 31, 2020,2023, which is expected to be recognized over a weighted-average period of1. 21 months.6 years. There was $5.4$4.0 million of unrecognized compensation cost related to the 44,162 performance-basedthe 85 thousand performance-based shares discussed above as of December 31, 2020,2023, which is expected to be recognized over 1.8 years.

over 20 months.

9.ACCUMULATED OTHER COMPREHENSIVE INCOME

The following table sets forth the components of accumulated other comprehensive income, net of tax where applicable (in thousands):

December 31, 2020

December 31, 2019

Foreign currency translation

$

(22)

$

(1)

Unrealized gains on investment securities

63

26

Accumulated other comprehensive income

$

41

$

25

December 31, 2023December 31, 2022
Foreign currency translation$(48)$24 
Unrealized gains on investment securities296 — 
Accumulated other comprehensive income$248 $24 
56

10.

10. FINANCIAL INSTRUMENTS

INVESTMENTS

Certain financial assets and liabilities are accounted for at fair value, which is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. The following fair value hierarchy prioritizes the inputs used to measure fair value:

Level 1 – Quoted prices are available in active markets for identical assets or liabilities as of the reporting date. Active markets are those in which transactions for the asset or liability occur in sufficient frequency and volume to provide pricing information on an ongoing basis.

Level 2 – Pricing inputs are other than quoted prices in active markets included in Level 1, which are either directly or indirectly observable as of the reporting date. Level 2 includes those financial instruments that are valued using models or other valuation methodologies.

Level 3 – Pricing inputs include significant inputs that are generally less observable from objective sources. These inputs may be used with internally developed methodologies that result in management’s best estimate of fair value from the perspective of a market participant.

56

The following tables present the Company’s cash and financial assets that are measured at fair value on a recurring basis for each of the hierarchy levels (in thousands):

December 31, 2020

Cost

Unrealized Gains

Accrued Interest

Estimated Fair Value

Cash & Cash Equivalents

Investment Securities

Cash

$

159,754

$

-

$

-

$

159,754

$

159,754

$

-

Level 1:

Money market accounts

3,969

-

-

3,969

3,969

-

Government & agency securities

2,829

45

-

2,874

-

2,874

6,798

45

-

6,843

3,969

2,874

Level 2:

Municipal bonds

7,689

42

147

7,878

-

7,878

Total

$

174,241

$

87

$

147

$

174,475

$

163,723

$

10,752

December 31, 2019

Cost

Unrealized Gains

Accrued Interest

Estimated Fair Value

Cash & Cash Equivalents

Investment Securities

Cash

$

36,593

$

-

$

-

$

36,593

$

36,593

$

-

Level 1:

Certificate of deposit

35,000

-

-

35,000

35,000

-

Money market accounts

5,381

-

-

5,381

5,381

-

Government & agency securities

2,832

2

-

2,834

-

2,834

43,213

2

-

43,215

40,381

2,834

Level 2:

Municipal bonds

12,610

34

226

12,870

-

12,870

Total

$

92,416

$

36

$

226

$

92,678

$

76,974

$

15,704

December 31, 2023
CostUnrealized
Gains
Accrued
Interest
Estimated
Fair Value
Cash & Cash
Equivalents
Investment
Securities
Cash and cash equivalents, excluding money market accounts$88,778 $— $— $88,778 $88,778 $— 
Level 1:
Money market accounts5,662 — — 5,662 5,662 — 
Government & agency securities15,282 126 40 15,448 — 15,448 
Equity securities10,000 150 — 10,150 — 10,150 
30,944 276 40 31,260 5,662 25,598 
Level 2:
Corporate bonds29,440 293 270 30,003 — 30,003 
Total$149,162 $569 $310 $150,041 $94,440 $55,601 
December 31, 2022
CostUnrealized
Gains
Accrued
Interest
Estimated
Fair Value
Cash & Cash
Equivalents
Investment
Securities
Cash and cash equivalents$87,691 $— $— $87,691 $87,691 $— 
Total$87,691 $— $— $87,691 $87,691 $— 
The Company had 0no realized losses or gains for the years ended December 31, 2020, 20192023, 2022 and 2018, respectively.2021.
During the fourth quarter of 2023, the Company entered into an agreement to purchase common stock of LifeMD (Nasdaq: LFMD), a leading provider of virtual primary care. The maturitiessecurities are subject to a registration rights agreement which stipulates that the registration of the Company’ssecurities is to be made as soon as practicable, but not later than 90 days, following written demand
57

by the Company. Written notice of demand for registration was submitted to LifeMD on December 12, 2023. In addition, the shares are subject to a 180-day lock-up period from the closing date of the agreement, December 11, 2023. The fair value of the investment is recorded within the investment securities generally range upof the consolidated balance sheet. The gains related to 3 yearsthe Company's LifeMD investment for municipal bondsthe year ended December 31, 2023, 2022 and 2021 are summarized in the table below (in thousands):
December 31, 2023December 31, 2022December 31, 2021
Net gains recognized during the period on equity securities$150 $— $— 
Less: Net gains recognized on equity securities sold— — — 
Unrealized gains recognized during the reporting period on equity securities still held at the reporting date$150 $— $— 
The Company concurrently entered into an agreement in which LifeMD would provide services to stand-up the collaboration between LifeMD and the Company. The agreement stipulated an initial milestone payment of $5 million due upon execution of the agreement for governmentthese services. The services under the initial milestone were completed prior to December 31, 2023, and agency securities.

57

this amount was included in the Company's selling, general, and administrative expenses on the consolidated statement of income. The agreement between the Company and LifeMD has two additional milestones aggregating to $5.0 million for which work began in 2024, and that will be recognized in the consolidated statement of income as the services are rendered.

11. INCOME TAXES

Income tax expense for the years ended December 31, 2020, 20192023, 2022 and 20182021 consisted of the following (in thousands):

2020

2019

2018

Current

Federal

$

28,520

$

11,024

$

16,398

State

2,285

1,825

1,048

Total current

30,805

12,849

17,446

Deferred

Federal

477

2,323

(2,393)

State

(77)

(729)

(89)

Foreign

201

4

(205)

Total deferred

601

1,598

(2,687)

Provision for income taxes

$

31,406

$

14,447

$

14,759

202320222021
Current
Federal$25,170 $35,857 $49,433 
State3,001 5,558 6,380 
Total current28,171 41,415 55,813 
Deferred
Federal1,523 (738)(3,424)
State(312)(186)(291)
Foreign— — — 
Total deferred1,211 (924)(3,715)
Provision for income taxes$29,382 $40,491 $52,098 
The total provision for income taxes for the years ended December 31, 2020, 20192023, 2022 and 20182021 was $31.4$29.5 million, $14.5$40.5 million and $14.8$52.2 million, respectively. Those amounts have been allocated to the following financial statement items:

2020

2019

2018

Income from operations

$

31,406

$

14,447

$

14,759

Stockholders' equity, unrealized gains on

investment securities & foreign currency

14

75

43

Total provision for income taxes

$

31,420

$

14,522

$

14,802

Significant components of the Company’s deferred tax assets (liabilities) consisted of the following (in thousands):

December 31, 2020

December 31, 2019

Reserves on inventory and sales

$

753

$

745

Credit and loss carryforwards

2,546

1,269

Stock compensation

1,015

756

Accrued expenses and deferred costs

3,274

2,465

Inventory capitalization

120

307

Lease obligations

2,178

3,288

Valuation allowance

(1,436)

-

Total deferred tax assets

8,450

8,830

Right-of-use assets

(2,032)

(3,114)

Unrealized loss on investment securities

(24)

(10)

Prepaid expenses

(1,022)

(1,034)

Depreciation

(4,680)

(3,365)

Total deferred tax liabilities

(7,758)

(7,523)

Net deferred tax assets

$

692

$

1,307

58

202320222021
Income before provision for income taxes$29,382 $40,491 $52,098 
Stockholders' equity, unrealized (losses) gains on investment securities & foreign currency112 (27)66 
Total provision for income taxes$29,494 $40,464 $52,164 

58

The reconciliation of the United States federal statutory tax provision to the Company’s provision for income taxes for the years ended December 31, 2020, 20192023, 2022 and 20182021 (in thousands, except percentages):

2020

2019

2018

Statutory federal tax

$

28,196

21.0%

$

19,396

21.0%

$

14,815

21.0%

State income taxes, net of federal benefit

1,470

1.1%

864

0.9%

769

1.1%

Foreign taxes

Hong Kong

94

0.1%

1

0.0%

81

0.1%

Singapore

107

0.1%

3

0.0%

93

0.2%

Share-based compensation - windfall

(415)

(0.3)%

(6,424)

(7.0)%

(1,852)

(2.6)%

Other permanent differences

1,218

0.9%

1,004

1.1%

615

0.8%

Research and development and jobs credits

(370)

(0.3)%

(579)

(0.6)%

(85)

(0.1)%

Valuation allowance

1,342

1.0%

-

0.0%

-

0.0%

Other

(236)

(0.2)%

182

0.2%

323

0.4%

Provision for income taxes

$

31,406

23.4%

$

14,447

15.6%

$

14,759

20.9%

202320222021
Statutory federal tax$27,048 21.0 %$38,621 21.0 %$45,405 21.0 %
State income taxes, net of federal benefit2,124 1.7 %4,635 2.5 %4,980 2.3 %
Foreign taxes
Hong Kong63 0.0 %75 0.0 %91 0.0 %
Singapore(199)(0.2)%28 0.0 %32 0.0 %
Share-based compensation143 0.1 %(26)0.0 %(1,835)(0.8)%
Research and development and jobs credits(1,258)(1.0)%(819)(0.4)%(503)(0.2)%
Executive compensation1,895 1.5 %1,470 0.8 %2,652 1.2 %
Charitable donations(1,094)(0.8)%(4,316)(2.3)%— 0.0 %
Valuation allowance(613)(0.5)%396 0.2 %468 0.2 %
Intercompany loan restructuring1,167 0.9 %— — %— — %
Other permanent differences106 0.1 %427 0.2 %808 0.4 %
Provision for income taxes$29,382 22.8 %$40,491 22.0 %$52,098 24.1 %
Significant components of the Company’s deferred tax assets (liabilities) consisted of the following (in thousands):
December 31, 2023December 31, 2022
Reserves on inventory and sales$721 $1,069 
Credit and loss carryforwards2,881 3,713 
Stock compensation1,784 2,374 
Accrued expenses and deferred costs2,986 5,153 
Inventory capitalization587 1,781 
Lease obligations5,542 5,773 
Capitalized research costs5,841 2,502 
Charitable donations114 1,862 
State taxes1,520 — 
Other164 190 
Valuation allowance(1,680)(2,523)
Total deferred tax assets20,460 21,894 
Right-of-use assets(3,938)(4,089)
Prepaid expenses(2,084)(1,289)
Depreciation(10,321)(11,165)
Other— (23)
Total deferred tax liabilities(16,343)(16,566)
Net deferred tax assets$4,117 $5,328 

On March 27, 2020,August 12, 2022, the President of the United States signed into law the Coronavirus Aid, ReliefInflation Reduction Act. The two primary tax implications for corporations are a 15% alternative minimum tax (“AMT”) that applies to corporations with at least one billion of pretax income and Economic Security Act (the “CARES Act”). It amendsa one percent surtax on share buybacks. The AMT will not apply to the Internal Revenue CodeCompany in 2023 since the Company’s 2023 pretax income does not exceed the threshold. The share buyback surtax will not apply to provide relief and supportive measures for taxpayers impacted by the outbreak of COVID-19 virus.Company as its share issuances exceed its share buybacks in 2023. The key components of the Act are as follows: eliminating taxable income limitation for certain net operating losses (“NOL”) and permitting carry back NOLs arising in 2018 , 2019 and 2020 to five prior tax years; accelerating refunds of previously generated Alternative Minimum Tax credit; increase business interest limitation from 30 percent to 50 percent of adjusted taxable income; amending depreciation for qualified improvement property (“QIP”) to 15- year property for QIP placed in service after December 31, 2017. The Company’s income tax provision provided under the CARESInflation Reduction Act did not have a material impact on the yearCompany’s tax provision for the years ended December 31, 2020. The Company has not placed into service material amount2023 and 2022.
59


We file income tax years 2018returns in the United States and 2019 but did place some amount of QIP into service these years. The impact to the Company’s 2020 earnings per common share was immaterial.

various states and foreign jurisdictions. The Company has separate state and foreign net operating loss carry forwards totaling $25.6$28.7 million that start expiring in 2029. The company continues to utilize the net operating loss carry forwards in 2021. As of December 31, 2020, the Company has establishedrecorded a valuation allowance for the portion of the net operating loss carry forwards which isare not expected to be realized.

As of December 31, 2023, the Company had $7.5 million of gross unrecognized tax benefits, which would have a net $6.2 million impact on the effective tax rate, if recognized. As of December 31, 2022, the Company had $6.0 million of gross unrecognized tax benefits, which would have a net $4.8 million impact on the effective tax rate, if recognized. The change for both 2023 and 2022 primarily relates to additional gross unrecognized benefits for current and prior year tax positions. The amounts of unrecognized tax benefits were as follows:

December 31, 2023December 31, 2022
Unrecognized tax benefit at the beginning of the period$6,011 $2,714 
Increase for current year tax positions1,744 860 
Increase for prior period tax positions38 2,487 
Reduction due to lapse in statute of limitations(291)(50)
Unrecognized tax benefit at the end of the period$7,502 $6,011 

The Company recognizes interest and penalty expenses related to unrecognized tax positions as a component of the income tax provision. As of December 31, 2023, and 2022, interest and penalties accrued were $1.3 million and $0.9 million, respectively. For 2023 and 2022, the Company recorded expenses (benefits) related to interest and penalties of $0.3 million and $0.2 million, respectively. As of December 31, 2023, the current year reduction primarily relates to the expiration of federal, state, and foreign statutes of limitation. The Company cannot reasonably project the change in its uncertain tax positions over the next twelve months. Our tax returns are subject to examination by various federal, state, and local tax authorities. The Company believes that it has adequately provided for all tax positions; however, amounts asserted by taxing authorities could be greater than our accrued position. Pending the resolution of one examination, and specific to jurisdictions where the Company has filed tax returns and examination of such returns is constrained by a statute of limitations, we are no longer subject to United States federal, state, and local income tax examinations by tax authorities for years prior to 2020.
12.LEASES AND COMMITMENTS

Operating Leases:

The Company has operating leases for office and warehouse space and certain equipment. In certain of the Company’s lease agreements, the rental payments are adjusted periodically based on defined terms within the lease. The Company did not have any finance leases as of December 31, 20202023 and 2019,2022, respectively, or for the years then ended.

Our leases relating to office and warehouse space have terms of 1918 months to 122126 months. Our leases relating to equipment have lease terms of 24 months to 203 months, with certain of them having clauses relating to automatic renewal.

The Company’s warehouse agreements also contain non-lease components, in the form of payments towards variable logistics services and labor charges, which the Company is obligated to pay based on the services consumed by it. Such amounts are not included in the measurement of the lease liability but will be recognized as expense when they are incurred.

The operating lease expense was $3.6$5.1 million, $6.7 million and $3.1$5.6 million for the years ended December 31, 20202023, 2022 and 2019,2021, respectively.

59

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Supplemental cash flow information related to the Company’s operating leases were as follows (in thousands):

2020

2019

Cash paid for amounts included in the measurements of lease liabilities

Operating cash flow used in operating leases

$

3,775

$

3,025

Right-of-use assets obtained in exchange for lease obligations

Operating leases

$

887

$

3,489

20232022
Cash paid for amounts included in the measurements of lease liabilities
Operating cash flow used in operating leases$6,333$7,199
Right-of-use assets obtained in exchange for lease obligations
Operating leases$1,785$101
As of December 31, 2020,2023, the weighted average remaining lease term was 3.7 years48 months and the weighted average discount rate was 3.5%2.3%.

The following table presents the maturity of the Company’s operating lease liabilities as of December 31, 20202023 (in thousands):

2021

$

3,991

2022

3,397

2023

1,851

2024

1,234

2025

1,248

Thereafter

203

Total lease payments

$

11,924

Less: imputed interest

(763)

Total

$

11,161

2024$6,312
20256,462
20264,783
20272,553
20282,618
Thereafter240
Total lease payments$22,968
Less: imputed interest(956)
Total$22,012
Unconditional purchase obligations:

At December 31, 2020,2023, the Company had $41.6$72.2 million in unconditional purchase obligations with a remaining term in excess of one year primarily for inventories, outsourced information technology and Coach events.

60

13. DEBT


Credit Agreement

On April 13, 2021, the Company and certain of its subsidiaries (collectively, the “Guarantors”) entered into a credit agreement (the “Credit Agreement”) among the Company, the Guarantors, the lenders party thereto and Citibank, N.A., in its capacity as administrative agent. On May 31, 2022, the Credit Agreement was amended to increase the borrowing capacity and convert the interest rate to be based on Secured Overnight Financing Rate ("SOFR"), from London Inter-Bank Offered Rate (LIBOR) ("the "Amended Credit Agreement"). The Amended Credit Agreement provides for a $225.0 million senior secured revolving credit facility with a $20.0 million letter of credit sublimit. The Amended Credit Agreement also provides for an uncommitted incremental facility that permits the Company, subject to certain conditions, to increase the senior secured revolving credit facility by up to $100.0 million. The Credit Agreement matures on April 13, 2026.

The Company’s obligations under the Amended Credit Agreement are guaranteed by the Guarantors. The obligations of the Company and the Guarantors are secured by first-priority liens on substantially all of the assets of the Company and the Guarantors, subject to certain exceptions.

Under the Amended Credit Agreement, the Company will pay to the administrative agent for the account of each revolving lender a commitment fee on a quarterly basis based on amounts committed but unused under the revolving facility from 0.20 to 0.40% per annum depending on the Company’s Total Net Leverage Ratio (as defined in the Amended Credit Agreement). The Company is also obligated to pay the administrative agent customary fees for credit facilities of this size and type.

Revolving borrowings under the Amended Credit Agreement bear interest at a rate per annum equal to (i) the Term SOFR Rate for the interest period plus the Applicable Rate (as defined in the Amended Credit Agreement) based on the Company’s Total Net Leverage Ratio or (ii) the Alternate Base Rate (as defined in the Amended Credit Agreement) as in effect from time to time
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13. SELECTED QUARTERLY FINANCIAL DATA (unaudited)

Quarter

(in thousands, except per share amounts)

First

Second

Third

Fourth

2020

Revenue

$

178,461

$

219,999

$

271,470

$

264,912

Gross profit

135,240

159,300

204,036

199,239

Income from operations before income taxes

23,624

28,158

44,633

37,850

Net income

18,477

21,935

34,453

27,994

Basic earnings per share

1.57

1.86

2.93

2.38

Diluted earnings per share

1.56

1.86

2.91

2.36

2019

Revenue

$

165,876

$

187,103

$

190,061

$

170,632

Gross profit

125,147

140,710

142,933

128,068

Income from operations before income taxes

25,021

27,778

20,583

18,981

Net income

20,750

21,383

15,902

19,881

Basic earnings per share

1.75

1.80

1.36

1.71

Diluted earnings per share

1.70

1.75

1.32

1.66

EPSplus the Applicable Rate based on the Company’s Total Net Leverage Ratio. As of December 31, 2023, the Applicable Rate for SOFR Loans is computed independently1.25% per annum and the Applicable Rate for eachABR Loans is 0.25% per annum. SOFR based loans also include a Credit Spread Adjustment based on the duration of the quarters presented; accordingly,borrowing.


The Amended Credit Agreement contains affirmative and negative covenants customarily applicable to senior secured credit facilities, including covenants that, among other things, limit or restrict the sumability of the quarterly earnings per share may not equalCompany and its subsidiaries, subject to negotiated exceptions, to incur additional indebtedness and additional liens on their assets, engage in mergers or acquisitions or dispose of assets, pay dividends or make other distributions, voluntarily prepay other indebtedness, enter into transactions with affiliated persons, make investments and change the total computed fornature of their businesses. The Amended Credit Agreement also contains customary events of default, subject to thresholds and grace periods, including, among others, payment default, covenant default, cross default to other material indebtedness and judgment default. In addition, the year.

Amended Credit Agreement requires the Company to maintain a Total Net Leverage Ratio of no more than 2.75 to 1.00 and an Interest Coverage Ratio of at least 3.50 to 1.00.

The Company had no borrowings under the Amended Credit Agreement as of December 31, 2023 and December 31, 2022.

ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURES

There were no disagreements with the Company’s independent auditors, regarding accounting and financial disclosures for the fiscal year ended December 31, 2020.

2023.

ITEM 9A. CONTROLS AND PROCEDURES

Disclosure Controls and Procedures

In accordance with Exchange Act Rule 13a-15(e), we carried out an evaluation, under the supervision and with the participation of management, including our Chief Executive Officer and Chief Financial Officer, of the effectiveness of our disclosure controls and procedures as required by Exchange Act Rule 13a-15(b) as of the end of the period covered by this report. Based upon that evaluation, our management has concluded that our disclosure controls and procedures were effective as of December 31, 2020.

2023.

Management’s Report on Internal Control over Financial Reporting

Our management is responsible for establishing and maintaining adequate internal control over financial reporting. Internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of our financial reporting for external purposes in accordance with accounting principles generally accepted in the United States. Internal control over financial reporting includes maintaining records that in reasonable detail accurately and fairly reflect our transactions, providing reasonable assurance that transactions are recorded as necessary for preparation of our financial statements, providing reasonable assurance that receipts and expenditures of Company assets are made in accordance with management authorization, and providing reasonable assurance that unauthorized acquisition, use or disposition of Company assets that could have a material effect on our financial statements would be prevented or

61

Table of Contents

detected on a timely basis. Because of its inherent limitations, internal control over financial reporting is not intended to provide absolute assurance that a misstatement of our financial statements would be prevented or detected.

Management conducted an evaluation of the effectiveness of our internal control over financial reporting based on the framework in Internal Control – Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission in 2013. Based on this evaluation, our management concluded that the Company’s internal control over financial reporting was effective as of December 31, 2020.

2023.

Changes in Internal Control over Financial Reporting

We rely extensively on information systems and technology to manage our business and summarize operating results. We have completed the implementation of a new global ERP system in the second quarter of 2020, which replaces our existing operating and financial systems. The ERP system is designed to accurately maintain the Company’s financial records, enhance operational functionality and provide timely information to the Company’s management team related to the operation of the business. The transition resulted in changes to our internal control over financial reporting as it pertains largely to our application and user access control environments.  We believe these changes, which generally introduced additional automation, provide the Company with a stronger internal control environment.

There have been no material changes in our internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) during the last fiscal quarter ended December 31, 20202023 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

62

Attestation Report of the Independent Registered Public Accounting Firm

The effectiveness of the Company’s internal control over financial reporting as of December 31, 2020,2023, was audited by RSM US LLP, our independent registered public accounting firm, as stated in their report appearing in our 20202023 financial statements in Item 8 of this report under the captions entitled “Report of Independent Registered Public Accounting Firm.”

Limitations on the Effectiveness of Controls

Our management, including our Chief Executive Officer and Chief Financial Officer, does not expect that our disclosure controls or our internal controls will prevent or detect all errors and all fraud. A control system, no matter how well designed and operated, can provide only reasonable, not absolute, assurance that the control system’s objectives will be met. Further, the design of a control system must reflect the fact that there are resource constraints, and the benefits of controls must be considered relative to their costs. Because of the inherent limitations in all control systems, no evaluation of controls can provide absolute assurance that all control issues and instances of fraud, if any, within the Company have been detected. These inherent limitations include the realities that judgments in decision-making can be faulty, and that breakdowns can occur because of simple error or mistake. Controls can also be circumvented by the individual acts of some persons, by collusion of two or more people, or by management override of the controls. The design of any system of controls is based in part upon certain assumptions about the likelihood of future events, and there can be no assurance that any design will succeed in achieving its stated goals under all potential future conditions. Over time, controls may become inadequate because of changes in conditions or deterioration in the degree of compliance with associated policies or procedures. Because of the inherent limitations in a cost-effective control system, misstatements due to error or fraud may occur and not be detected.

ITEM 9B. OTHER INFORMATION

Not applicable

62

ITEM 9C. DISCLOSURE REGARDING FOREIGN JURISDICTIONS THAT PREVENT INSPECTIONS
Not applicable
63

PART III

ITEM 10. DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE

Information required by this item is incorporated herein by reference from the Company’s definitive proxy statement for the 20212024 annual meeting of stockholders.

ITEM 11. EXECUTIVE COMPENSATION

Information required by this item is incorporated herein by reference from the Company’s definitive proxy statement for the 20212024 annual meeting of stockholders.

ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDER MATTERS

Information required by this item is incorporated herein by reference from the Company’s definitive proxy statement for the 20212024 annual meeting of stockholders.

ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE

Information required by this item is incorporated herein by reference from the Company’s definitive proxy statement for the 20212024 annual meeting of stockholders.

ITEM 14. PRINCIPAL ACCOUNTANT FEES AND SERVICES

Information required by this item is incorporated herein by reference from the Company’s definitive proxy statement for the 20212024 annual meeting of stockholders.

64

PART IV

ITEM 15. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES

The following documents are filed as part of this Report

1.Consolidated Financial Statements
1.Consolidated Financial Statements

The Consolidated Financial Statements of Medifast, Inc. and related notes, together with the Reports of RSM US LLP dated February 26, 2021,20, 2024, are included in Part II, Item 8.

2.Consolidated Financial Statement Schedules
2.Consolidated Financial Statement Schedules

None, as all information required in these schedules is included in the Notes to the Consolidated Financial Statements.

3.Exhibits required to be filed by Item 601 of Regulation S-K
3.Exhibits required to be filed by Item 601 of Regulation S-K

The information called for by this item is incorporated herein by reference from the Exhibit Index included in this Report.

63


















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Table of Contents

INDEX TO EXHIBITS

No.

3.1

Restated and Amended Certificate of Incorporation of Medifast, Inc. (incorporated by reference to Exhibit 3.1 of the Company’s Current Report on Form 8-K (File No. 001-31573) filed on February 27, 2015).

3.2

Amended and Restated Bylaws of Medifast, Inc. (incorporated by reference to Exhibit 3.1 to the Company’s Amendment No. 1 Current Report on Form 8-K (File No. 001-31573) filed on December 4, 2019).

4.1

Description of Securities (filed herewith)(incorporated by reference to Exhibit 4.1 of the Company’s Annual Report on Form 10-K (File No. 001-31573) filed on February 26, 2021).

10.1

Amended and Restated 2012 Share Incentive Plan (incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K (File No. 001-31573) filed on May 10, 2017).*

10.2

Form of Restricted Share Award Agreement (incorporated by reference to Exhibit 10.2 to the Company’s Annual Report on Form 10-K (File No. 001-31573) filed on March 15, 2016).*

10.3

Form of Incentive Stock Option Agreement (incorporated by reference to Exhibit 99.1 of the Company’s Current Report on Form 8-K (File No. 001-31573) filed on February 4, 2014).*

10.4

Form of Non-Qualified Stock Option Agreement (incorporated by reference to Exhibit 10.4 to the Company’s Annual Report on Form 10-K (File No. 001-31573) filed on March 15, 2016).*

10.5

Form of Performance-Based Deferred Share Award Agreement (incorporated by reference to Exhibit 10.5 to the Company’s Annual Report on Form 10-K (File No. 001-31573) filed on March 15, 2016).*

10.7

Cooperation Agreement dated April 3, 2015, by and among the Company, Engaged Capital LLC, and the persons set forth on the signature pages thereto (incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K (File No. 001-31573) filed on April 6, 2015.

10.8

Medifast, Inc. Amended and Restated 2012 Share Incentive Plan Grant Notice Performance Share Unit (incorporated by reference to Exhibit 10.8 to the Company’s Annual Report on Form 10-K (File No. 001-31573) filed on March 1, 2019).

10.9

Medifast, Inc. Amended and Restated 2012 Share Incentive Plan Grant Notice Employee Deferred Shares (incorporated by reference to Exhibit 10.9 to the Company’s Annual Report on Form 10-K (File No. 001-31573) filed on March 1, 2019).

10.10

Medifast, Inc. Amended and Restated 2012 Share Incentive Plan Grant Notice Nonemployee Director Deferred Shares (incorporated by reference to Exhibit 10.10 to the Company’s Annual Report on Form 10-K (File No. 001-31573) filed on March 1, 2019).

10.11

Medifast, Inc. Amended and Restated 2012 Share Incentive Plan Grant Notice Nonemployee Director Deferred Share Cash Equivalent (incorporated by reference to Exhibit 10.11 to the Company’s Annual Report on Form 10-K (File No. 001-31573) filed on March 1, 2019).

10.12

Medifast, Inc. Executive Severance Plan (incorporated by reference to Exhibit 10.1 to the Company’s Quarterly Report on Form 10-Q (File No. 001-31573) filed on November 8, 2019).

10.13

Amendment to Medifast, Inc. Executive Severance Plan (incorporated by reference to Exhibit 10.1 to the Company’s Quarterly Report on Form 10-Q (File No. 001-31573) filed on November 3, 2020).

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Table of Contents

10.14

10.15

SeparationCredit Agreement, dated March 31, 2020as of April 13, 2021, among Medifast, Inc., certain of its subsidiaries party thereto, the lenders party thereto and Citibank, N.A., in its capacity as administrative agent (incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K/A8 K (File No. 001-31573) filed on April 3, 2020)19, 2021).

10.16

21.1

10.17

21.1

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23.1

Consent of RSM US LLP (filed herewith).

31.1

Certification of Chief Executive Officer pursuant to Item 601(b)(31) of Regulation S-K, as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 (filed herewith).

31.2

Certification of Chief Financial Officer pursuant to Item 601(b)(31) of Regulation S-K, as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 (filed herewith).

32

Certification of Chief Executive Officer and Chief Financial Officer pursuant to Section 906 of the Sarbanes- Oxley Act of 2002 (furnished herewith).

97

101

The following financial statements from Medifast, Inc.’s Annual Report on Form 10-K for the year ended December 31, 2020,2022, filed February 26, 2021,23, 2023, formatted in Inline XBRL (eXtensible Business Reporting Language): (i) Consolidated Statements of Income, (ii) Consolidated Statements of Comprehensive Income, (iii) Consolidated Balance Sheets, (iv) Consolidated Statements of Cash Flows, (v) Consolidated Statements of Changes in Stockholders’ Equity and (vi) Notes to the Consolidated Financial Statements (filed herewith).


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Cover Page Interactive Data File - The cover page interactive data file does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document.

____________________
*    Indicates a management contract or compensatory plan.

*

Indicates a management contract or compensatory plan.

ITEM 16. FORM 10-K SUMMARY

None.

65

None.
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Table of Contents

SIGNATURES

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused this Report to be signed on its behalf by the undersigned, thereunto duly authorized.

MEDIFAST, INC.

By:

/s/ DANIEL R. CHARD

Daniel R. Chard

Chief Executive Officer

(Principal Executive Officer)

Dated:

February 26, 2021

20, 2024

/s/ JAMES P. MALONEY

James P. Maloney

Chief Financial Officer

(Principal Financial Officer)

Dated:

February 26, 2021

20, 2024

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Table of Contents

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the Company and in the capacities and on the dates indicated.

Name

Title

Date

Name

Title

Date

/s/ JEFFREY J. BROWN

Lead Director

February 26, 2021

20, 2024

Jeffrey J. Brown

/s/ KEVIN G. BYRNES

Director

February 26, 2021

Kevin G. Byrnes

/s/ DANIEL R. CHARD

Chairman and Chief Executive Officer

February 26, 2021

20, 2024

Daniel R. Chard

/s/ ELIZABETH A. GEARY

Director

February 20, 2024

Elizabeth A. Geary

/s/ CONSTANCE J. HALLQUIST

Director

February 26, 2021

Constance J. Hallquist

/s/ MICHAEL A. HOER

Director

Director

February 26, 2021

20, 2024

Michael A. Hoer

/s/ STEPHEN K. JOHNSON

JONATHAN B. MACKENZIE

Vice President Finance and Chief Accounting Officer

February 26, 2021

20, 2024

Stephen K. Johnson

Jonathan B. MacKenzie

/s/ JAMES P. MALONEY

Chief Financial Officer

February 26, 2021

20, 2024

James P. Maloney

/s/ SCOTT SCHLACKMAN

Director

Director

February 26, 2021

20, 2024

Scott Schlackman

/s/ ANDREA B. THOMAS

Director

Director

February 26, 2021

20, 2024

Andrea B. Thomas

/s/ MING XIAN

Director

Director

February 26, 2021

20, 2024

Ming Xian

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69