SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-K
(Mark One)
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| x | ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 |
For the fiscal year ended December 31, 20192021
OR
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| o | TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE TRANSITION PERIOD FROM TO |
Commission File Number 001-37788
(Exact name of Registrant as specified in its Charter)
Delaware
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(State or other jurisdiction of
incorporation or organization)
| | (I.R.S. Employer
Identification No.)
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214 Jefferson Street, Suite 200
Lafayette, Louisiana
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(Address of principal executive offices)
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Registrant’s telephone number, including area code: 1-337-534-6881
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| Delaware | | 26-3828008 |
(State or other jurisdiction of
incorporation or organization) | | (I.R.S. Employer
Identification No.) |
214 Jefferson Street, Suite 200 Lafayette, Louisiana | | 70501 |
| (Address of principal executive offices) | | (Zip Code) |
Registrant’s telephone number, including area code: 1-337-534-6881
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| Securities registered pursuant to Section 12(b) of the Act: |
Title of each class | | Trading Symbol(s) | | Name of each exchange on which registered |
Common Stock, Par Value $0.0001 Per Share | | WTRH | | The Nasdaq Stock Market LLC |
Securities registered pursuant to Section 12(g) of the Act: None
Indicate by check mark if the Registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. YES ☐o NO ☒x Indicate by check mark if the Registrant is not required to file reports pursuant to Section 13 or 15(d) of the Act. YES ☐o NO ☒x Indicate by check mark whether the Registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the Registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. YES ☒x NO ☐o Indicate by check mark whether the Registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the Registrant was required to submit such files). YES ☒x NO ☐o Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
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| Large accelerated filer | o | ☐
| | Accelerated filer | | ☒
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Non-accelerated filer | o | ☐
| | Smaller reporting company | | ☒
o |
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Emerging growth company | o | ☒
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If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐o Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal control over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its audit report. x
Indicate by check mark whether the Registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). YES ☐o NO ☒x The aggregate market value of the voting and non-voting common equity held by non-affiliates of the Registrant, based on the closing price of the shares of common stock on The Nasdaq Stock Market on June
28, 2019,30, 2021, was
$482,344,731.$183,791,686.
The number of shares of Registrant’s Common Stock outstanding as of March
6, 20203, 2022 was
76,598,143.154,034,733.
DOCUMENTS INCORPORATED BY REFERENCE
Certain information required to be disclosed in Part III of this report is incorporated by reference from the registrant’s definitive proxy statement or an amendment to this report, which will be filed with the SEC not later than 120 days after the end of the fiscal year covered by this report.
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PART I
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Item 1.
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PART III
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CAUTIONARY NOTE REGARDING FORWARD-LOOKING STATEMENTS
This Annual Report on Form 10-K (this “Form 10-K”) contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended (the “Securities Act”), and Section 21E of the Securities Exchange Act of 1934, as amended (the “Exchange Act”). All statements, other than statements of historical or current facts, that reflect future plans, estimates, beliefs or expected performance are forward-looking statements. In some cases, you can identify forward-looking statements because they are preceded by, followed by or include words such as “may,” “can,” “should,” “will,” “estimate,” “plan,” “project,” “forecast,” “intend,” “expect,” “anticipate,” “believe,” “seek,” “target” or similar expressions. These forward-looking statements are based on information available as of the date of this Form 10-K and our management’s current expectations, forecasts and assumptions, and involve a number of judgments, risks and uncertainties that may be outside of our control. Accordingly, forward-looking statements should not be relied upon as representing our views as of any subsequent date. We do not undertake any obligation to update forward-looking statements to reflect events or circumstances after the date they were made, whether as a result of new information, future events or otherwise, except as may be required under applicable securities laws. Our actual results could differ materially from those discussed in these forward-looking statements. Factors that could cause or contribute to such differences include, but are not limited to, those set forth under the section entitled “Risk Factors” below.
The following should be read in conjunction with the audited consolidated financial statements and the notes thereto included elsewhere in this Form 10-K. Throughout this document, we make statements that are classified as “forward-looking.” Please refer to the “Forward-Looking Statements” section above for an explanation of these types of statements.
Waitr Holdings Inc.
(together, a Delaware corporation, together with its
wholly-ownedwholly owned subsidiaries
the(the “Company,” “Waitr,” “we,”
“us” and “our”
or “us”) operates an online
food ordering
technology platform, providing delivery, carryout and
delivery platform,dine-in options, connecting
local restaurants,
with hungrydrivers and diners in cities across the United States.
On January 17, 2019, Waitr acquired BiteSquad.com, LLC (“Bite Squad”), an online food ordering and deliveryThe Company’s technology platform
with operations similar to those of Waitr. The Company connects diners and restaurants via Waitr’s website and mobile application (the “Waitr Platform”) and Bite Squad’s website and mobile application (the “Bite Squad Platform” and together withincludes the Waitr,
Platform,Bite Squad and Delivery Dudes mobile applications, collectively referred to as the “Platforms”
). The Platforms are a convenient way to discover, order and receive great food
and other products from local restaurants,
national chains, grocery stores and
national chains.other merchants. Our strategy is to bring
delivery and carryoutin the logistics infrastructure to underserved populations of
restaurants and dinersmerchants and establish
strong market
presence or leadership positions in the markets in which we operate.
AtAs of December 31,
2019,2021, we operated in
small and medium sized marketsapproximately 1,000 cities across the United
States, spanning more than 640 cities.States.
Our business has been built with a
restaurant-firstmerchant-first philosophy by providing differentiated and brand additive services to the restaurants on the Platforms.
RestaurantsThese merchants benefit from the online Platforms through increased exposure to consumers for expanded business in the delivery market and carryout sales.
For diners, Waitr optimizes the journey from restaurant and food discovery through delivery, while providing a diverse restaurant selection and a great customer experience. The intuitive, easy-to-use Platforms allow consumers to browse local restaurants and menus, track order and delivery status, and securely store previous orders for ease of use and convenience.
For diners, Waitr optimizes the journey from restaurant and food discovery through delivery, while providing a diverse restaurant selection and a great customer experience.
Additionally, Waitr facilitates merchant access to third-party payment processing solution providers, pursuant to the acquisition of ProMerchant LLC, Cape Cod Merchant Services LLC and Flow Payments LLC (collectively referred to herein as the “Cape Payment Companies”) in August 2021 (the “Cape Payment Acquisition”) (see Part II, Item 8, Note 4 – Business Combinations). The Cape Payment Acquisition is part of our overall growth strategy, positioning the Company to be able to facilitate access to a full suite of third-party payment processing solutions to its current base of restaurants and other merchants in targeted industries.
We generate revenue primarily when diners place an order on one of the Platforms. Our revenue consists primarily of
transaction fees, comprised ofnet fees received from restaurants
(determined as a percentage of the total food sales,and net
of any diner promotions or refunds to diners) and diner fees
charged when they requestgenerated on these orders. Additionally, in connection with the
order be deliveredCape Payment Acquisition, the Company generates revenue by facilitating merchant access to
their location. Revenuethird-party payment processing solution providers and receiving a residual payment from
diner orders is recognized when orders are delivered.the payment processing solution provider.
For a description of our key business metrics related to the food delivery business, including Active Diners, Average Daily Orders, and Gross Food Sales and Average Order Size, see Part II, Item 7, Management’s Discussion and Analysis of Financial Condition and Results of Operations of this Form10-K.The Waitr Solution
Form 10-K.
Our Operations
We have created differentiated software platforms, purpose-built to
serveconnect restaurants,
dinersdrivers and
drivers.diners. Our business has been built with a focus on quality through providing brand-additive services to restaurants, which in turn benefits diners by providing a diverse restaurant selection and a great customer experience.
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Additionally, we facilitate mid-sized retail and e-commerce merchant access to payment processing solutions with third parties. We have multiple third-party processing relationships and our goal is to leverage their various options for the benefit of merchants operating in face-to-face, online, MOTO (mail order, telephone order), and other transactional environments.
We believe that we provide restaurants with the following key benefits:
•Exposure. Our Platforms provide restaurants with access to incremental users and the opportunity to grow their consumer base.
•Incremental channels. Our Platforms provide restaurants with additional channels through which they can receive more orders, while building brand awareness, as they are discovered by more diners.
•Deep integration and customization. We provide menu onboarding and real-time menu customization that restaurants can manage themselves.
•Service. We provide restaurants with in-market team support from our network of regional managers, territory managers and market success associates, and we provide them with a team of partner support representatives, helping to ensure the Platforms operate efficiently for the restaurants.
•Restaurant Software Platforms. The Platforms provide restaurants with actionable data on diners’ order history and trends, allowing restaurants to offer more tailored dishes and suggest more add-on items, which increases order values.
| •
| Competitive Rates. We provide restaurants with competitive pricing plans.
|
•Reliable Delivery. We provideconnect restaurants with accurate and timely deliveries by connecting them with a dedicated network of drivers.
independent contractor drivers through our wholly owned subsidiary, Delivery Logistics, LLC (“Delivery Logistics”).We believe that we provide diners with the following key benefits:
•Selection. The restaurants on our Platforms include a mix of local independent restaurants and national chains that represent a wide breadtharray of cuisines, price points and local favorites in each market to best serve the diverse tastes of diners.
Quick, •Quality Service. We strive to deliver the right order, quickly and professionally, and have a dedicated customer support team to assist diners, helping to ensure diner successquick and consistent quality service when ordering on the Platforms.
•Discovery. The Platforms are designed to showcase the variety of restaurants inclusive of menus with professional photography, giving diners a rich understanding of restaurants’ offerings; resulting in diners discovering restaurants they would like to visit in person, not just to order on the Platforms, further expanding the potential pool of dine-in customers for restaurants.
•Personalized Experience. We allow diners to tailor their orders to various layers of customization through easy-to-use Platforms. Diners can add frequent restaurants as favorites and keep track of past orders.
•Convenience. We provide diners with intuitive Platforms that make ordering and delivery simple from any connected device. Diners can track their order and know exactly when to expect their food.
Driver Benefits
•Flexibility. We provide independent contractor drivers with the opportunity to work when and how they want, based upon their individual needs. Our streamlined onboarding process allows drivers to quickly start earning on their own schedule.
Facilitation of Third-Party Payment Processing Solutions Benefits
•Cost Savings. We believe our strategic partnerships with specific point-of-sale (“POS”) systems and other processing solutions allow merchants to take advantage of less expensive options.
•Expansion of Sales Revenue and Customer Base. Our strategy is to provide access to attractive third-party payment processing solution options, as well as state-of-the-art POS systems coupled with advanced mobile smart terminals, to better serve our restaurant clients as well as other merchants.
We have historically grown our business by increasing the number of quality restaurants available on the Platforms, which has facilitated growth in diners and orders. Leveraging best practices from the launch of prior markets, we continuously refine our processes in onboarding new restaurants, deploying adequate resources to markets, sales and ongoing business development. We
have focused our efforts on bringing in the logistics infrastructure to underserved populations of restaurants, grocery stores and other merchants and establishing strong market presence or leadership positions in the markets in which we operate. Our strategy is to expand our ecosystem, which today is comprised of our restaurants, diners and independent contractor drivers, through the enhancement of our platforms and providing additional products and services, including the facilitation of access to third-party payment processing services for our ecosystem. We intend to pursue the following growth strategies to grow the
Platforms:Increase sales through further penetration of existing markets
We plan to continue marketingPlatforms and actively building our brands in existing markets by improving our restaurant offerings, technology platform depth and customer service.
business:
Expansion into new markets, development of new products and services and investment in new technology
While we intend to concentrate our near-term efforts on existing market penetration and adjacent market expansion, our
Our long-term business strategy
may includeincludes expansion into new cities and geographies, development of new product offerings and services across our marketplace and investment in new technology, all of which
willshould continue to enhance the
user experience
of usersand service offerings of the Platforms.
Increase sales through further penetration of existing markets
We plan to continue marketing and actively building our brands in existing markets by improving our restaurant offerings and technology platform depth, continuing to enhance the quality of our customer service and increasing our presence in the local communities.
Pursue Strategic Acquisitions
We intend to selectively evaluate and pursue expansion of both our core business and diversification opportunities through strategic acquisitions or arrangements to provide complementary offerings of products and services in both existing and any new markets, with the goal of growing our ecosystem in both size and offerings.
Deliver an excellent diner experience
We believe that by tailoring experiences on our Platforms to the nuances of local or regional markets, we
can furthershould be able to improve the user experience and drive growth for our restaurant partners. We plan to invest in our direct sales teams and to add more restaurants and restaurant variety to the Platforms.
AWe intend to continue to refine our customer support team to provide a high-quality experience to our diners. We believe significant opportunity exists to
expandincrease existing diner spend, add new diners, and further establish
and deepen leadership positions within our
current markets.2
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market positions.
Leverage relationships with our restaurant partners
We intend to utilize our existing relationships with diverse,
and high-quality
restaurantsrestaurant partners to
growexpand our presence within our current markets as well as
aidsupport in
ourthe expansion into new markets.
Challenges
We face several key challenges in continuing In particular, we view the facilitating access to growthird-party payment processing services as a complimentary offering to both expand and strengthen our business and maintain profitability, including the following:
relationships with our restaurant partners. | •
| Long-term growth depends on our ability to expand our marketplace of restaurants and diners in a cost-effective manner;
| |
| •
| The ability to realize the benefits of acquired businesses depends on the successful integration of the operations of the acquired businesses with those of the Company; and
| |
| •
| The continuing trend toward consolidation in the online and mobile app ordering and delivery industry may result in larger companies with greater financial resources and other competitive advantages than Waitr’s and could impact our growth rates and profitability.
| |
MarketingMarketing
The Platforms are an important extension of restaurant branding.
Most of our marketing efforts to date have been through co-branding with restaurants and generating word-of-mouth adoption. Restaurants promote Waitr,
and Bite Squad
and Delivery Dudes as a feature for their diners through in-restaurant advertising
collateral such as door stickers, table tents and push cards,
in their carryout orders.and other promotional items. Our remaining sales and marketing initiatives are
through paid
digital marketing,
which includes: digitalsocial media
influencer sponsorships, traditional advertising,strategies and
public relations.local sponsorships. Our restaurant relationships also allow us to market third-party payment processing services and solutions.
Our sales team is
constantly focused on signing restaurants across our current and target markets. By focusing our sales efforts on
recruitingonboarding new restaurants and showing them the value of the Platforms, restaurants promote themselves on the Platforms to their
diners.own diner bases. This increase in diners helps to drive more sales and ultimately more
restaurantsorders to the Platforms. After
market launch, we typically continue the sales efforts with business development
representatives,managers, while also conducting sales initiatives at the regional and corporate level with key partners and larger national
accounts.accounts thereby continually bolstering our restaurant base. After opening new markets, our
representativeslocal market and sales teams continue to work with the restaurants to increase overall order volume and ensure a high level of quality
control across the Platforms.
Our sales team is uniquely positioned to facilitate access to third-party payment processing services to these restaurants. We view the existing restaurant relationships as a conduit through which we can engage with our restaurant partners to understand their needs and offer additional services and products as appropriate, such as facilitating access to third-party payment processing services.
Restaurant Products and Services
We provide restaurants with a high level of service, high-growth, enhanced marketing Platforms and customer support, all at attractive and aligned pricing.
Pricing Plans. We offer competitive pricing plans for restaurants on the Platforms, with the option to pay a fee to affect the restaurant’s prominence and exposure to diners on the Platforms.
Restaurant Onboarding. We offer restaurants a streamlined onboarding process that features direct menu management and high levels of customer service from our market level representatives.management and restaurant support team.
Product Features. We provide restaurants with the ability to offer promotions and tailored daily specials, optimize orders through real time analytics and manage restaurant menus. The Platforms include a dedicated mobile application for restaurants which simplifies and aggregatesthe aggregation of restaurant order and delivery tasks onto a central in-app controller and provides flexibility to edit menus based on inventory or promotions, allpromotions. This can be performed through user-friendly hardware that receives orders on-site and integrates them seamlessly into existing kitchen flow.Customer We also provide integration with certain online ordering and point-of-sale vendors in order to further enhance our restaurant partners’ efficiency when fulfilling orders generated on our Platforms. The Platforms are also able to provide featured placement of certain restaurants within both the mobile and web applications.
Restaurant Support. We also provide restaurants with a team of customer support representatives to ensure quality diner andtimely responses to inquiries, contributing to an overall high-quality restaurant service to both parties.experience.
Delivery. We provide ordering and delivery Platforms for restaurants through a network of independent contractor drivers to address the growing demand for delivery services.3
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We also provide delivery services for restaurants and other retailers who have ordering platforms without delivery.
Diner Products and Services
For diners, the Platforms serve as a personalized service that provides discovery, convenience and transparency. Our Platforms feature food ordering and delivery, group ordering capabilities and the ability to create favorites for recurring orders.
Features. The Platforms simplify the online restaurant deliverydiner ordering process to a few steps thatsteps. These include setting location, specifying delivery method, immediate or takeout,future order, selecting and customizing menu items and tracking orders until delivery or pickup.completion. Diners have search capabilities to locate a certain restaurant or search by cuisine type and can easily view their favorite restaurants and past orders. Restaurant Selection and Customization. The restaurants on the Platforms offer diners a wide breadtharray of cuisinescuisine types, both from local independent restaurants and price points in each market. Wenational chain restaurants. Our goal is to create a personalized experience for diners, where they can tailor their orders to several layers of customization: getting what they want, when they want it.Driver Products
Customer Support. We also provide diners with a team of customer support representatives, which can be directly accessed through our mobile and ServicesHistorically,web applications to assist with any inquiries and to ensure a high-quality diner experience.
Third-Party Payment Processing Solutions
We facilitate mid-sized retail and e-commerce merchant access to third-party payment processing solutions. We believe that pricing models obtained by merchants are value additive. Our goal is to see merchants access the
majority of our drivers have been employees. As part of our recent initiatives to streamline operations, we are currentlybest processing solution for their specific business type, which should foster growth and avoid unnecessary disruption in
the process of shifting our driver base to independent contractors in all markets in which we operate.services.
As of December 31,
2019,2021, we had
approximately 18,000over 26,000 restaurants on the Platforms and served approximately
2.41.7 million Active Diners. For the years ended December 31,
2019, 20182021, 2020 and
2017,2019, none of the restaurants on the Platforms or Active Diners accounted for 1% or more of the Company’s revenues.
We acquired the Cape Payment Companies in August 2021 and receive residual payments from third-party payment processing solution providers in connection with referral services provided. For the year ended December 31, 2021, none of the payment processing solution providers accounted for 1% or more of the Company’s revenues.
Our primary competition has historically beenconsists of other online ordering and delivery service providers, who compete with us for restaurants, diners and delivery drivers within the markets we serve. Over the last few years, we have experienced increased competition from well-capitalized national delivery service providers.
Additionally, we face competition from traditional offline options used by the vast majority of restaurants in our markets, including paper menus, telephone orders for delivery or takeout, and local advertising placed by restaurants. Management believes that the Company competes favorably with the traditional ordering process by aggregating restaurant and menu information on the Platforms, making it more convenient for diners to locate restaurants by proximity, cuisine type and/or price point, and efficiently placing a customized order or a repeat order for delivery or
takeout,carryout, without ever having to interact directly with the restaurant. For restaurants, we offer a more targeted marketing opportunity than traditional, offline, local advertising channels, providing exposure to our network of
hungry diners, who
typicallyroutinely access our
Platforms when they are looking to place a takeout order.Our competition also consists of other online food ordering and delivery service providers, whoPlatforms.
We compete with us for restaurants, dinersother independent sales organizations in facilitating access to third-party payment processing solutions and drivers within the markets we serve. Over the last year, we have experienced increased competition from other national delivery service providers. Additionally, somemany of our competitors have recently started investingsubstantially greater financial, technological and marketing resources than we do.
Impact of Recent Macroeconomic Developments and COVID-19 on our Business
We are exposed to general economic conditions that are beyond our control, including macroeconomic developments and impacts related to inflation, increased gasoline prices, the Ukrainian conflict, and the COVID-19 pandemic. Recent inflationary trends that the U.S. is experiencing, as well as increased gasoline prices, affect all constituent groups in our ecosystem, including restaurants, consumers and independent contractor drivers. These groups may be negatively impacted by these economic conditions, which in turn could impact our financial position and results of operations. There is uncertainty of the duration of these recent macroeconomic conditions.
We have thus far been able to operate effectively during the COVID-19 pandemic. In response to economic hardships experienced during the COVID-19 pandemic, the U.S. federal government rolled out stimulus payments in the first quarter of 2021 which we believe had a positive impact on order volumes during such period. However, we also believe the stimulus payments resulted in increased driver labor costs as we were faced with challenges in maintaining an appropriate level of driver supply. In addition, early in the COVID-19 pandemic, we experienced an increase in revenue and orders due to increased consumer demand for delivery and more heavilyrestaurants using our platform to facilitate both delivery and take-out. During the second and third quarters of 2021, we believe the impact of the stimulus payments on our order volumes and consumer demand due to the pandemic began to decrease. While the widespread rollout of vaccines is leading to increased confidence that the impacts of the pandemic may be stabilizing, the spread of certain COVID variants
and cases rising in
non-partnered restaurants, which historically hasareas with low vaccination rates provide continued uncertainty as to the potential short and long-term impacts of the pandemic on the global economy and on the Company’s business, in particular. There remains uncertainty as to whether or not
been our focus.the pandemic will continue to impact diner, restaurant and driver behavior, and if so, in what manner.
To the extent that macroeconomic factors, including inflation, increased gasoline prices, the Ukrainian conflict, and the COVID-19 pandemic adversely impact the Company’s business, results of operations, liquidity or financial condition, they may also have the effect of heightening many of the other risks described in the risk factors in this Form 10-K. Management continues to monitor the impact of recent macroeconomic trends and the COVID-19 outbreak and the possible effects on its financial position, liquidity, operations, industry and workforce.
Seasonality and Holidays
We observe that
Our business tends to follow restaurant closure and diner behavior patterns
andwith respect to demand
for the services we provide generally fluctuate during the year on both of our
Platforms. Orderservice offering. In many of our markets, we have historically experienced variations in order frequency
tends to increase from September to March and we generally experience a relative decrease in diner activity from April to August primarily as a result of weather patterns,
university summer breaks and other vacation periods. In addition,
orders in cities or towns with college campusesa significant number of restaurants tend to
fluctuate with the startclose on certain major holidays, including Thanksgiving, Christmas Eve and
end of the school year. Our revenues fluctuate according to these patterns and the timing of certain holidays within each quarter, which may result in quarterly fluctuations.DinerChristmas Day, among others. Further, diner activity may also be impacted by unusually cold, rainy, or warm weather. Cold weather and rain typically drive increases in order volume, while unusually warm or sunny weather typically drives decreases in orders. Consequently,Furthermore, severe weather-related events such as snowstorms, ice storms, hurricanes and tropical storms have adverse effects on order volume, particularly if they cause property damage or utility interruptions to our results between quarters, or between periods that include prolonged periods of unusually cold, warm, inclement, or otherwise unexpected weather, may vary.
restaurant partners. The COVID-19 pandemic, as well as the federal government’s responses thereto, have had an impact on our typical seasonality trends and could impact these trends in future periods.
Technology
&and Intellectual Property
Our Platforms use scalable software to provide a consistent and robust user experience as user adoption increases. The internally developed Platforms are purpose-built to streamline online ordering and
deliveryfulfillment for consumers and restaurants. The Platforms are 100% hosted in the cloud. Cloud hosting assists us with addressing potential capacity constraints that we may face as we grow our core applications and provide a level of redundancy, fault tolerance and
cost-effectiveness.cost effectiveness.
We protect our intellectual property through a combination of trademarks, trade dress, domain name registrations, trade secrets, patents, and copyrights.
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As of December 31,
2019,2021, we had registered trademarks covering “Waitr”
, “Bite Squad” and
“Bite Squad”“Delivery Dudes” and the stylistic designs associated with our brands. We have also filed other trademark applications in the United States and may pursue additional trademark registrations to the extent management believes it will benefit the business and be
cost-effective.cost effective. In June 2021, the Company entered into a License, Release and Settlement Agreement to settle all claims related to a lawsuit related to alleged trademark infringement based on the Company’s use of the “Waitr” trademark and logo. In connection therewith, the Company agreed to adopt a new trademark or tradename to replace the Waitr trademark by June 22, 2022, unless extended by eight additional months in exchange for a one-time payment of $800,000. See Item 3, Legal Proceedings for additional details.
We hold several registrations to domain names relating to our business, including waitrapp.com, bitesquad.com, deliverydudes.com and others. In 2021, we acquired the domain name ASAP.com, along with several other related domain names, in connection with our planned comprehensive rebranding initiative.
As of December 31,
2019,2021, we filed two patent applications in the United States, which seek to cover proprietary inventions relating to our products and services. We may pursue further patents to the extent that management believes it will benefit Waitr’s business and be
cost-effective.We hold several registrations to domain names relating to our business, including waitrapp.com, bitesquad.com, and others.
cost effective.
Our
non-driver employees
and contractors are required to
sign agreements pursuant to which they agree to keepmaintain proprietary and non-public information confidential and to assign any and all inventions or other intellectual property relating to the business to Waitr. The policies and applicable terms of use of the Platforms also contain confidentiality and assignment of intellectual property provisions and restrict the distribution or use of the Company’s technology in unauthorized manners.
Employees
Additionally, we enter into confidentiality agreements with consultants and contractors who are given access to confidential information about the Company.
Government Regulation
Our industry and business model are relatively new, have been evolving, and are subject to rapid changes in technology and the adoption and application of regulation. We are subject to a variety of laws, regulations, and local ordinances in the jurisdictions in which we operate and they are also evolving and difficult to predict. These include laws and regulations relating to (i) pricing and fee structures, (ii) food safety, (iii) labor and employment, (iv) acceptance of credit card payments and consumer protection, (v) website and mobile application accessibility, security, and data privacy, (vi) alcoholic beverages, (vii) background checks, (viii) taxes, and (ix) other regulated matters. These laws, regulations, and ordinances can be subject to interpretation and can lack certainty and specificity relative to our business. In many cases, it may be unclear whether certain of these regulatory schemes apply to our business and how best to navigate potential differing standards, interpretations, and even conflicts among the different governmental authorities who adopt and enforce such regulation.
Recent political, financial, and world events may have the effect of increasing scrutiny on technology companies and on gig economy enterprises reliant on an independent contractor workforce. Governmental entities have enacted, and may enact, new measures that are adverse to our business, like measures capping commissions charged to restaurant merchants that have been recently enacted in response to the COVID-19 pandemic in several state and city jurisdictions. Certain larger cities have recently enacted permanent regulations capping commissions charged to restaurant merchants and it is unclear whether this is a growing trend. As a result, we may be forced to either increase fees to consumers, if legally permitted, reduce our margins and profitability in such jurisdictions, or cease providing services in such jurisdictions, thereby reducing our geographic footprint and expansion opportunities. We may also be compelled to expend significant resources or discontinue certain services or features which could adversely affect our business.
While we hope to continue to expand and make our technology platforms broadly available, these laws, regulations, and ordinances may limit our ability to expand geographically or require us to expend significant resources to modify our platforms, systems, or alter our business model in order to do so. Further, if we are unable to comply with regulation imposed upon our business, we could be subject to regulatory proceedings, fines or other penalties, along with potential civil and criminal proceedings. Finally, such proceedings could become the focus of increased media attention or other negative impacts on our brand identity or our public relations initiatives, thereby adversely impacting our business, financial condition, and results of operations.
Human Capital
As of March 6, 2020,December 31, 2021, we had approximately 10,585 employees, including 10,100 delivery drivers.845 employees. We also engage consultants as needed. None of theseour employees are represented by a labor union with respect to their employment with the Company. We expectconsider our relations with our employees to completebe satisfactory.
Our success depends upon our ability to identify, attract and retain highly qualified management and other key operating and technology personnel. Factors that may affect our ability to attract and retain qualified employees include employee morale, our reputation, competition from other employers, and availability of qualified individuals. We consider talented management a very important factor in our ability to drive our strategic initiatives and execute our long-term growth strategy and appreciate the processimportance of movingretention, growth and development of our employees. We strive to maintain a diverse and inclusive workforce and are committed to a culture which values equality and respect. Our employees are offered competitive compensation and benefits programs, as well as opportunities for career growth and development. We are committed to a safe workplace and an ethical environment in which employees can continually develop their skills and expertise to advance their careers.
The recruitment of qualified independent contractor driverdrivers by Delivery Logistics is an important part of our success. Independent contractor drivers are provided with a streamlined onboarding process and educational opportunities that help to maximize their earnings potential. Maintaining a diverse network byof independent contractor drivers is important to us. We are committed to our independent contractor drivers having the endtools and resources needed to ensure they provide exceptional customer service.
In response to the COVID-19 pandemic, we continue to implement safety measures to protect and support our restaurant partners, diners and independent contractor drivers. Additionally, we have allowed our employees to work remotely as appropriate, while implementing safety measures designed to protect the health of
April 2020, after which, we will have no remaining employee drivers.all those entering our facilities.
Corporate History
Originally formed on December 5, 2013 as a Louisiana corporation,
Waitr Incorporated began operations in 2014
in Lake Charles, Louisiana as a restaurant platform for online
food ordering and delivery services, and grew quickly, connecting restaurants
diners and
delivery driversdiners in various markets. Landcadia Holdings, Inc. was a special purpose acquisition company
(“SPAC”) whose business was to effect a
merger, capital stock exchange, asset acquisition, stock purchase reorganization or similar business combination.
It was incorporated in Delaware onThe November
19, 2008 as Leucadia Development Corporation2018 merger between Waitr Incorporated and
changed its name to Landcadia Holdings, Inc.
on September 15, 2015.On November 15, 2018 (the “Closing Date”“Landcadia Business Combination”), Waitr Holdings Inc. (formerly known as Landcadia Holdings, Inc.), provided a Delaware corporation, completed the acquisition ofplatform for Waitr Incorporated pursuantto gain access to the Agreement and Plan of Merger, dated as of May 16, 2018 (the “ Landcadia Merger Agreement”), by and among the Company, Waitr Inc. (f/k/a Landcadia Merger Sub, Inc.), a Delaware corporation and wholly-owned indirect subsidiary of the Company (“Merger Sub”), and Waitr Incorporated. The transactions contemplated by the Landcadia Merger Agreement are referred to herein as the “Landcadia Business Combination.” Upon the consummation of the Landcadia Business Combination, Waitr Incorporated merged with and into Merger Sub, with Merger Sub surviving the merger in accordance with the Delaware General Corporation Law (“DGCL”) as a wholly-owned, indirect subsidiary of the Company. In connection with the closing of the Landcadia Business Combination, the Company changed its name from Landcadia Holdings, Inc. to Waitr Holdings Inc.
U.S. public markets. Prior to the consummation of the Landcadia Business Combination, the common equity of the CompanySPAC was traded on the Nasdaq Stock Market (the “Nasdaq”) under the symbol “LCA”. Effective November 16, 2018, the Company’s common equity began trading on Nasdaq under the ticker symbol “WTRH”. One of the primary purposes of the Landcadia Business Combination was to provide a platform for Waitr Incorporated to gain access to the U.S. public markets.
On
In January
17, 2019, Waitr
completed the acquisition of acquired BiteSquad.com, LLC (“Bite
Squad, a Minnesota limited liability company, pursuant to the Agreement and Plan of Merger, dated as of December 11, 2018 (the “Bite Squad Merger Agreement”Squad”)
, by and among the Company, Bite Squad and Wingtip Merger Sub, Inc., a Delaware corporation and wholly-owned subsidiary of the Company. The transactions contemplated by the Bite Squad Merger Agreement are referred to herein as the “Bite Squad Merger.” Upon consummation of the Bite Squad Merger, Wingtip Merger Sub, Inc. merged with and into Bite Squad, with Bite Squad surviving the merger in accordance with the Minnesota Revised Uniform Limited Liability Act as a wholly-owned, indirect subsidiary of the Company.. Founded in 2012 and based in Minneapolis,
Minnesota, Bite Squad
operatedoperates an online
food ordering
and delivery platform with operations similar to those of Waitr.
The acquisition of Bite Squad (the “Bite Squad Merger”) expanded the Company’s scale and footprint across the United States. In March 2021, Waitr completed the acquisition of Delivery Dudes, a third-party delivery business primarily serving the South Florida market (the “Delivery Dudes Acquisition”). In August 2021, Waitr completed the acquisition of the Cape Payment Companies, which are in the business of facilitating merchant access to third-party payment processing solution providers (the “Cape Payment Acquisition”).
The
Landcadia Business Combination was accounted for as a reverse recapitalization, with no goodwill or other intangible assets recorded,Bite Squad Merger, Delivery Dudes Acquisition and Cape Payment Acquisition were considered business combinations, in accordance with generally accepted accounting principles in the United States of America (“GAAP”)
. Under this method of accounting, Landcadia Holdings, Inc. has been treated as the “acquired” company for financial reporting purposes. Accordingly, for accounting purposes, the Landcadia Business Combination was treated as the equivalent of Waitr Incorporated issuing stock for the net assets of Landcadia Holdings, Inc.,
accompanied by a recapitalization. The net assets of Landcadia Holdings, Inc. were stated at historical cost, with no goodwill or other intangible assets recorded. Reported amounts from operations included herein prior to the Landcadia Business Combination are those of Waitr Incorporated. The shares and
earnings per share available to holders of the5
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Company’s common stock, prior to the Landcadia Business Combination, have been retroactively restated to reflect the exchange ratio established in the Landcadia Business Combination.
The Bite Squad Merger was considered a business combination, in accordance with GAAP, and has been accounted for using the acquisition method. Under the acquisition method of accounting, total merger consideration, acquired assets and assumed liabilities are recorded based on their estimated fair values on the acquisition date. The excess of the fair value of merger consideration over the fair value of the assets less liabilities acquired has been recorded as goodwill. The results of operations of Bite Squadthe acquired companies are included in our consolidated financial statements since thetheir respective acquisition date, January 17, 2019.
dates.
The Company is subject to the informational requirements of the Exchange Act and files or furnishes reports, proxy statements and other information with the Securities and Exchange Commission (the “SEC”). The Company’s Annual Report on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, and amendments to reports filed pursuant to Sections 13(a) and 15(d) of the Exchange Act, are filed with the SEC and are available free of charge on the Company’s website at investors.waitrapp.com/financial-information/sec-filings at the same time as when the reports are available on the SEC’s website. The SEC maintains an Internet site that contains reports, proxy and information statements, and other information regarding issuers that file electronically with the SEC at http://www.sec.gov. The Company also maintains websites at www.waitrapp.com,www.bitesquad.com and www.bitesquad.comwww.deliverydudes.com. The contents of the websites referenced herein are not incorporated into this filing. Further, the Company’s references to the URLs for these websites are intended to be inactive textual references only.
An investment in our securities involves a high degree of risk. You should carefully consider the risks described below,
together with the other information contained in this annual report on Form 10-K (“Annual Report” and “Form 10-K”), including our financial statements and the related notes and “Management’s Discussion and Analysis of Financial Condition and Results of Operations,” before making an investment decision. Our business, prospects, financial condition and operating results could be harmed by any of these risks, as well as other risks not currently known to us or that we currently consider immaterial. The trading price of our securities could decline due to any of these risks, and, as a result, you may lose all or part of your investment. As used in the risks described in this subsection, references to “we,” “us” and “our” are intended to refer to the Company unless the context clearly indicates otherwise.
Risk Factor Summary
Following is a summary of the principal risk factors to our business, which risks are more fully described below the summary.
Risks Related
Toto Our
BusinessOur industry is affected by generalOperations
•failure to retain existing diners or add new diners or continuing to experience a decrease in number of diners and number of orders or decrease in order sizes on the Platforms;
•declines in our delivery service levels or lack of increases in business for restaurants;
•loss of restaurants on the Platforms, including due to changes in our fee structure;
•inability to sustain profitability in the future;
•risks related to our relationships with the independent contractor drivers, including shortages of available drivers, loss of independent contractor drivers, adverse conditions impacting independent contractor drivers, and possible increases in driver compensation;
•recent inflationary pressures, increased gasoline prices, economic impact resulting from the Ukrainian conflict, and business risksother macroeconomic factors that are largely beyond our control.Our industry is highly cyclical,control;
•inability to maintain and enhance our brands, including possible degradation thereto resulting from our comprehensive rebranding initiative to change our corporate name and visual identity, or occurrence of events that damage our reputation and brands, including unfavorable media coverage;
•seasonality and the impact of inclement weather, including major hurricanes, tropical cyclones, major snow and/or ice storms in areas not accustomed to them and other instances of severe weather and other natural phenomena;
•inability to manage growth and meet demand;
•inability to successfully improve the experience of restaurants and diners in a cost-effective manner;
•changes in our products or to operating systems, hardware, networks or standards that our operations depend on;
•dependence of our business is dependent on a number of factors, many of which are beyond our control. We believe that some of the most significant of these factors are economic changes that affect supply and demand in dining out in general, such as:changes in diners’ dining habits and in the availability of disposable income for ordering food from restaurants;
excess restaurant capacity in comparison with food order demand;
downturns in restaurants’ business cycles; and
recessionary economic cycles, downturns or other events (like the coronavirus or similar widespread health/pandemic outbreaks).
The risks associated with these factors are heightened when the U.S. and/or global economy is weakened. Some of the principal risks during such times are as follows:
We may experience low overall food and beverage order levels, which may impair our driver utilization, because our diners’ demand for our services generally correlate with the strength of the U.S. and, to a lesser extent, global economy;
Certain of the restaurants on our Platforms may face credit issues and cash flow problems, particularly if they encounter increased financing costs or decreased access to capital, which may decrease diner demand for restaurant prepared food, and such issues and problems may affect the number of orders that occur through the Platforms;
Food ordering and dining out patterns may change as food supply chains are redesigned and customer tastes change, resulting in an imbalance between restaurants’ available menu items and the demands of Active Diners;
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| Diners may select competitors that offer lower delivery charges, commission rates or other charges from among existing choices in an attempt to lower their costs, and we might be forced to lower our rates or lose restaurants offering food or diners ordering food through the Platforms; and
|
Disruptive health events or pandemics, such as the recent coronavirus outbreak, may have significant, negative economic effects on the geographic areas in which we operate, which may include impacts to food ordering, takeout or delivery habits, availability of delivery drivers, and restaurants’ ability to receive and prepare food. Additionally, many of our markets include colleges or universities whose populations fluctuate between semesters. Temporary closures or suspension of semesters by colleges and universities in response to pandemics or other health events may have a material adverse effect upon our operations and financial results.
We are also subject to cost increases outside of our control that could materially reduce our profitability if we are unable to increase our rates sufficiently. Such cost increases include, but are not limited to, increases in fuel prices, compensation to drivers, interest rates, taxes, tolls, license and registration fees, insurance, payment processing fees, and the costs of healthcare for our employees.
The business levels of restaurants on the Platforms also may be negatively affected by adverse economic conditions or financial constraints, which could lead to disruptions in the availability of popular order items, reducing use of the Platforms. A significant interruption in our normal order levels could disrupt our operations, increase our costs and negatively impact our ability to serve our diners.
In addition, events outside our control, such as strikes or other work stoppages at our facilities, among our drivers or at our restaurant diners’ locations, or actual or threatened armed conflicts or terrorist attacks, efforts to combat terrorism, military action against a foreign state or group located in a foreign state, or heightened security requirements could lead to reduced economic demand, reduced availability of credit or ordering capabilities of the Platforms. Such events or enhanced security measures in connection with such events could impair our operations and result in higher operating costs.
We have limited operational history; we are subject to developmental risks associated with the development of any new business.
We lack significant operational history by which future performance may be judged or compared. Any future success that we may enjoy will depend upon many factors, several of which may be beyond our control, or which cannot be predicted at this time, and which could have a material adverse effect upon our financial condition, business prospects and operations and the value of an investment in the Company. As a result, our past quarterly financial results do not necessarily indicate future performance. Investors should take into account the risks and uncertainties frequently encountered by companies in rapidly evolving markets. Investors should not rely upon our past quarterly financial results as indicators of future performance. The numerous factors, which we are unable to predict or are outside of our control, include the following:
We may not be able to accurately forecast revenues and plan operating expenses;
We may be unable to fund our working capital requirements or maintain compliance with our debt covenants, particularly if our forecast regarding the sufficiency of our liquidity is inaccurate or our expenses exceed our expectations;
We may be unable to scale our technological and operational infrastructure to accommodate rapid growth in diners, orders or customer support needs;
Our management team has had limited experience operating a public company and could be unable to help us successfully transition from a developmental stage business to a larger organization;
Our growth may depend on acquisitions, our management team does not have significant experience managing acquisitions of other businesses, and we may lack the capital necessary to pursue them;
Our still relatively recent transition to a public company could pose operational, financial and quality risks that we are unable to manage effectively;
The development and introduction of new products or services by us or our competitors is uncertain;
Competing with traditional ordering methods or delivery services provided directly by restaurants (or third parties) to consumers over the phone or through their own websites or other means could pose a risk to our growth and financial performance;
Our ability to maintain and growscale our numbertechnical infrastructure;
•personal data, internet security breaches or loss of Active Diners, Average Daily Orders, Gross Food Salesdata provided by diners or restaurants on our Platforms;
•inability to successfully expand our operations of facilitating the entry into merchant agreements by and order frequency is not guaranteed;between merchants and third-party payment processing solution providers;
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| Our ability to attract and retain restaurants over long periods of time has not been tested in several markets;
|
We•inability of third-party payment processing services, of which we may prove unablefacilitate the entry into merchant agreements, to comply with applicable state or federal regulations;
•inability to comply with applicable law or standards if we were to become a payment processor at some point in the future;
•risks related to the credit card and debit card payments we accept;
•reliance on third-party vendors to provide products and services;
•substantial competition in technology innovation and distribution and inability to continue to innovate and provide technology desirable to diners and restaurants;
•failure to pursue and successfully make additional acquisitions;
•failure to comply with covenants in the agreements governing our debt;
•additional impairments of the carrying amounts of goodwill or other indefinite-lived assets;
•dependence on search engines, display advertising, social media, email, content-based online advertising and other online sources to attract diners to the Platforms;
•loss of senior management or key operating personnel and retain key employees anddependence on skilled personnel to support growth;
Seasonal and weather-related fluctuations in spending by consumers relating to food delivery can be unpredictable;
The acceptable pricing of our onboarding and services fees to restaurants and diner fees to consumers and restaurants has not been tested widely;
Our ability to increase onboarding, services, diner fees and other revenue does not enjoy long historical data trends and any increases in our costs may be met with adverse restaurant response that could materially negatively impact revenue as affected restaurants may withdraw from our Platforms;
We have yet to demonstrate our ability to diversify and grow revenue sources beyond current onboarding, services and diner fees;
Increases in marketing, sales, and other operating expenses that we may incur to grow and expandoperate our operationsbusiness;
•inability to successfully integrate and maintain acquired businesses;
•failure to remain competitiveprotect our intellectual property;
•patent lawsuits and other intellectual property rights claims;
•potential liability and expenses for existing and future legal claims, including claims that may exceed insurance coverage or are unpredictable;not insured against;
•our use of open source software;
•insufficient capital to pursue business objectives and respond to business opportunities, challenges or unforeseen circumstances;
•unionization of our employees, the magnitude of which increases if our independent contractor drivers were ever reclassified as employees; and
•failure to maintain gross marginsan effective system of disclosure controls and operating margins can be difficultinternal control over financial reporting.
Risks Related to predictOur Industry
•the highly competitive and impacted by numerous factors beyond our control (for example, due to transaction charge increases, technology cost increases, competitive pricing and other items);
We may experience system failures or breaches of security and privacy that could pose a harm on their own and could affect consumers’ confidence in our services;
We may not be able to adequately manage key third-party service providers;
We may experience changes in diner or restaurant behavior or preferences;
Payment processing costs could increase, or we could fail to implement our own payment processing solution;
Given the rapid pacefragmented nature of our evolution into a public company, our internal controls may not be able to keep pace with necessary requirements from a business, accounting or legal point of view; and
industry;
We may experience casualties or safety hazards or issues with our drivers or third parties that come into contact with our drivers, all of which could be difficult to predict and which could impact our operating costs and diner or restaurant use of the Platforms.
Our business depends•dependence on discretionary spending patterns in the areas in which the restaurants on our Platforms operate and in the economy at large. Economic downturnslarge;
•general economic and business risks affecting our industry that are largely beyond our control;
•the COVID-19 pandemic, or a similar public health threat that could significantly affect our business, financial condition and results of operations;
•implementation of fee caps by jurisdictions in areas where we operate;
•failure of restaurants in our networks to maintain their service levels;
•slower than anticipated growth in the use of the Internet via websites, mobile devices and other events (like coronavirus or similar widespread health/pandemic outbreaks) impactingplatforms;
•federal and state laws and regulations regarding privacy, data protection, and other matters affecting our business;
•the potential for increased misclassification claims following the change to the U.S. presidential administration;
•risks relating to our relationships with the independent contractor drivers, including shortages of available drivers and global economy could materially adversely affect our results of operations.Purchases at restaurantspossible increases in driver compensation;
•failure to continue to meet all applicable Nasdaq listing requirements and food and beverage hospitality services locations are discretionary for consumers and we are therefore susceptiblerisks relating to changes in discretionary patterns or economic slowdowns in the geographic areas in which restaurants on our Platforms operate and in the economy at large. We believe that consumers generally are more willing to make discretionary purchases, including delivery or takeout of restaurant meals, during favorable economic conditions. Disruptions in the overall economy (including disruptions due to coronavirus or similar health/pandemic events), including high unemployment, financial market volatility and unpredictability, and the related reduction in consumer confidence, could negatively affect food and beverage sales throughout the restaurant industry, including orders through the Platforms. In addition, we believe that a proportionconsequent delisting of our weekday revenues, particularly during the lunch hour, are derivedcommon stock from business customers using expense accounts. Our business therefore may be affected by reduced expense account or other business-related dining by business clientele. There is also a risk that if uncertain economic conditions persist for an extended period of time or worsen, consumers might make long-lasting changes to their discretionary spending behavior, including ordering food for delivery or takeout less frequently. The ability of the U.S. economy to handle this uncertainty is likely to be affected by many national and international factors that are beyond our control. These factors, including national, regional and local politics and economic conditions, disposable consumer income and consumer confidence, also affect discretionary consumer spending. If any of these factors cause restaurants to cease operations or cease using the Platforms, it could also significantly harm our financial results, for the reasons set forth elsewhere in these risk factors. Continued uncertainty in or a worsening of the economy, generally or in a number of our markets, and diners’ reactions to these trendsNasdaq, which could adversely affect the market liquidity of our business and causecommon stock, the ability for us to amongraise capital, and could decrease the market price of our common stock significantly; and
•risks related to the cannabis industry with respect to the business operations of referring merchants to third-party payment processing solution providers.
Risks Related to Ownership of Our Securities
•risks related to future sales of a substantial number of shares by existing stockholders which could in turn cause our share price to decline;
•the risk that management’s use of the net proceeds from, or the continuation of, our at-the-market offering program (the “ATM Program”) does not increase the value of a stockholder's investment;
•the risk that future offerings of debt or equity securities that rank senior to our common stock may adversely affect the market price of our common stock; and
•the risk that the Debt Warrants and Notes (as defined in Note 14 and Note 10, respectively, of the Financial Statements) as well as other things, reducederivative securities (“Derivative Securities”), if exercised or converted into shares of our common stock, would increase the number of shares eligible for future resale in the public market and frequency of new market openings or cease operationsresult in existing markets.8
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dilution to our stockholders.
Risks Related to Our Operations
If we fail to retain existing diners or add new diners, or if our diners
continue to decrease
theirin number and number of orders or order sizes
decrease on the Platforms, our revenue, financial results, and business may be adversely affected.
The number of our Active Diners and total Gross Food Sales are critical to our success.
Our financial performance has been and will continue to be significantly determined by our success in adding, retaining, and engaging Active Diners who make orders for delivery, dine-in or carryout using the Platforms. We anticipateOver the last two years, the number of Active Diners has declined. To the extent that our Active Diner growth rate will decline over time as the sizenumber of our Active Diner base increases, and as we achieve higher market penetration rates. To the extent our Active Diner growth rate slows,Diners continues to trend down, our business performance willcould become increasingly dependent on our ability to increase the size of orders in current markets and the
size and frequency of orders in current and new markets. If diners do not perceive the Platforms to be useful, reliable, and trustworthy, we may not be able to attract or retain diners or otherwise maintain or increase the frequency and amount of orders. A decrease in diner retention, growth, or order frequency (oror overall order price) couldprice will likely render the Platforms less attractive to restaurants, which may have a material and adverse impact on our revenue, business, financial condition, and results of operations. Any number of factors could potentially negatively affect diner retention, growth, and engagement, thereby adversely affecting our revenue, financial results, and future growth potential, including if:
•diners increasingly order through competing products or services;
•we fail to introduce new and improved services or menu items or if we introduce new services that are not favorably received;
•we are unable to successfully maintain our efforts to provide a satisfactory delivery and ordering experience;
•we are unable to continue to develop products for mobile devices that users find engaging, that work with a variety of mobile operating systems and networks, and that achieve a high level of market acceptance;
•there are changes in diner sentiment about the quality or usefulness of the Platforms, delivery quality, food quality or other products or concerns related to privacy and sharing, safety, security, or other factors;
•we are unable to manage and prioritize information to ensure diners are presented with menu items that are interesting, useful, and relevant to them;
•there are adverse changes in the Platforms, delivery services or restaurant services or products that are mandated by legislation, regulatory authorities, or litigation, including settlements or consent decrees;
•technical or other problems prevent us from delivering food in a rapid and reliable manner or otherwise affect the user experience or enjoyment of food or beverages delivered;
•we adopt policies or procedures related to delivery, ordering or user data that are perceived negatively by our diners or the general public;
•we fail to provide adequate customer service to restaurants, diners, independent contractor drivers, or advertisers;
•we, our drivers, restaurants on the Platforms, or other companies in the mobile food delivery or ordering industry are the subject of adverse media reports, adverse litigation, or long-term governmental regulation such as fee caps, or other negative publicity;
•restaurants develop their own direct-to-consumer applications or online ordering and delivery services; or
we are unable to maintain and increase•further degradation of our Active Diner base and order frequency or our Average Daily Orders and Gross Food Sales.
If our delivery service levels decline or if restaurants do not see increases in business, restaurants could leave the Platforms, reducing revenue and significantly harming our business.
Restaurants may not continue to do business with us or may be unwilling to pay service fees if we do not deliver in a timely, professional and friendly manner or if the restaurants do not believe that their investment in the Waitr platform, the Bite Squad platform or the Delivery Dudes platform, as applicable, will produce an increase in revenue from delivery, dine-in or carryout orders. Our service fees and commission revenue and the availability of restaurants on the Platforms could be negatively impacted by the following factors, among others:
•decreases in the number of Active Diners or Average Daily Orders on the Platforms;
•loss of online or mobile food delivery market share to competitors;
•inability to professionally and accurately display menu items to consumers on the Platforms;
•adverse media reports or other negative publicity involving the Company, restaurants on our Platforms or other companies in our industry; and
•the impact of macroeconomic conditions and conditions in the restaurant industry in general, including restaurant closures.
We generate a substantial amount of our revenue from restaurants viewed positively by diners. The loss of restaurants to other platforms could seriously harm our business.
Substantially all of our revenue is derived from items offered by restaurants to diners on the Platforms. The number of Active Diners, Average Daily Orders and Gross Food Sales depends on the availability of quality items available on the Platforms from restaurants viewed positively by diners. As is typical in our industry, restaurants do not agree to long-term contracts with us, and they are generally free to leave the Platforms with minimal notice or to participate on competing platforms. While no single restaurant accounts for more than 10% of our revenue,
most of the restaurants on our Platforms participate on competing platforms, many of the restaurants on our Platforms only recently started providing menu items on the Platforms, and
theymany restaurants spend a relatively small portion of their overall budget with us.
In addition, some restaurantsRestaurants may
view the Platforms as experimental and unproven. Restaurants will not continue to do business with us if we do not increase revenues for them or provide delivery,
dine-in or
takeoutcarryout ordering for diners in an effective manner, or if they do not believe that
their investment in onboarding forthe use of the Platforms will generate a competitive return relative to other alternatives,
especially including from our competitors.
Moreover, we rely heavily on our ability to collect and disclose data and metrics to and for restaurants to attract new restaurants and retain existing restaurants. For example, we present historical data about sales to demonstrate our value to attract new restaurants
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to the Platforms. Any restriction, whether by law, regulation, policy, or other reason, on our ability to collect and disclose data that restaurants find useful would impede our ability to attract and retain restaurants.
Growth in the number of restaurants on the Platforms may not continue at historical rates, and the addition of new restaurants to the Platforms and retention of existing restaurants on the Platforms could decline due to a number of factors. First, the cost of adding new restaurants or retaining existing restaurants on the Platforms could increase substantially. Competition to advertise our services to restaurants has been increasing and
will likelycould continue to increase as a result of increasing competition among similar companies for a finite pool of restaurants. In addition, the number of options available to restaurants may result in downward pressure on the prices that restaurants are willing to pay for our services. As more choices become available for diners to order delivery,
dine-in or
takeoutcarryout from restaurants, the number and frequency of our word-of-mouth and/or organic referrals may decline. Our efforts to attract and retain new restaurants in new geographical areas may not be successful.
If we fail to attract new restaurants or retain existing restaurants, especially those restaurants that are most popular with diners, our financial results could materially suffer.
We may be unable to continue to grow at historical growth rates or achieve profitability in the future.
Our historical growth rates (including revenue and other key metrics) may not be sustainable. The growth rates of Active Diners and Gross Food Sales could continue to decline over time as the market for our services matures, thereby impacting revenues. If our
delivery service levelsgrowth rates decline,
or if restaurants do not see increases ininvestors’ perceptions of our business
restaurants could leave the Platforms, reducing revenue and significantly harming our business.Restaurants will not continue to do business with us or willmay be unwilling to pay onboarding or other service fees if we do not deliver food and beverages in a timely, professional and friendly manner or if the restaurants do not believe that their investment in the Waitr Platform or the Bite Squad Platform, as applicable, will produce an increase in revenue from delivery or takeout orders. Our service fees and commission revenueadversely affected and the availabilitymarket price of restaurants on the Platformsour common stock could decline. There can be negatively impacted by the following factors, among others:
decreases in the numberno assurance of any future profitable results of operations for various reasons, including insufficient growth, declining numbers of Active Diners or Average Daily Orders on the Platforms;
loss of online or mobile food delivery market shareorders, increasing competition, costs to competitors;
inability to professionallyscale our business and accurately display menu items to consumers on the Platforms;
adverse media reports ortechnology and other negative publicity involving the Company, our drivers, restaurants on our Platforms or other companiesrisks described elsewhere in our industry; and
this Form 10-K.
the impact of macroeconomic conditions and conditions in the restaurant industry in general.
We are subjectto a variety of risks relating to our relationships with our drivers, including those related to our shift from primarily employee tothe independent contractor drivers, including shortages of available drivers, loss of independent contractor drivers, adverse conditions impacting independent contractor drivers, and possible increases in driver compensation.
We are in
During the
process of shifting the composition ofyear ended December 31, 2020, we terminated our employee drivers and outsourced our driver
base from primarily employee driversfunction to
Delivery Logistics, who provides us with independent contractor drivers. While we
are implementingimplemented this change in a way intended to ensure that
ourthe drivers are indeed independent contractors under applicable law and regulation, certain state and local governmental authorities have
recently initiated efforts to classify independent contractors performing
driver jobs
like ouras employees. In January 2020, California State Assembly Bill 5 (“AB5”) went into effect, which codifies an employee-friendly test to determine whether a worker is an employee or independent contractor under California law. However, in November 2020, California voters passed Proposition 22, the App-Based Drivers as Contractors and Labor Policies Initiative. Proposition 22 classifies app-based transportation and delivery drivers as
employees. Should regulatorsindependent contractors and adopts various labor and wage policies specific to this class of workers, which policies will likely increase operating costs. Many legal experts have stated that the passage of Proposition 22 effectively exempts this class of workers from the reach of AB5. While the Company does not operate in
jurisdictions where we operate applyCalifornia, the Company has received misclassification claims and may see an increase in claims from other states that have adopted or may adopt classification tests similar
efforts, itto AB5 (without any similar Proposition 22 carve-out for app-based delivery drivers) and there can be no assurance that any claim will not be combined into a collective or class action. These regulatory actions and/or increased scrutiny could result in increased costs and burdens
relating to treating drivers as employees and/or disputing such regulatory framework. As of now, we are not aware of any governmental authority pursuing this type of action in any of our markets; however, this could change infor the
near future.Company.
The change in composition of our driver base could also result in a degradation of service provided by ourcontracted delivery drivers, and an increase in the turnover rates of delivery drivers and potential lawsuits.drivers. If we are unable to retain current employee drivers as independent contractor drivers orDelivery Logistics is unable to attract and retain
a sufficient number of independent contractor drivers, we could face difficulty meeting consumer order demands or be forced to forego business that would otherwise be available to us, which could adversely affect our profitability and ability to maintain or grow our business.
Shortages of available drivers could require us to spend more to
attract and retain driversprocure driver services and could create shortages at peak order times. We could face a challenge with
attracting and retaininghaving enough qualified drivers primarily due to intense market competition, which may subject us to increased payments for
driver compensation and independent contractor driver
rates. Also, becauserates that would negatively impact our profitability. Additionally, in response to economic hardships experienced during the COVID-19 pandemic, the U.S. federal government rolled out stimulus payments in the first quarter of
the intense competition for drivers,2021 which we
may face difficultybelieve presented challenges in maintaining
or increasing our numberan appropriate level of
driversdriver supply at certain times and
may face increased costs for securing thehas required us to spend more to procure driver services
of drivers, thereby negatively impacting our profitability.in certain instances.
Further, with respect to independent contractor drivers, shortages can result from the absence of long-term contracts along with other contractual terms or
company policies that make contracting with
usDelivery Logistics less desirable to certain independent contractor
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drivers. In addition, the “on-call” or “on-demand” nature of the way that we ask independent contractor drivers to pick up shifts during busy times may result in difficulties procuring such independent contractor drivers when we need that labor most. Such a shortage could result in material harm to our business or reputation.
The financial condition and operating costs of
ourthe independent contractor drivers are affected by conditions and events that are beyond our control and may also be beyond their control. Adverse changes in the financial condition of
our independent contractor drivers or increases in their car ownership or operating costs,
including increased gas prices relating to the Ukrainian crisis, could cause them to seek higher revenues or to cease their business relationships with
us.Delivery Logistics. The prices that we charge our diners could be impacted by
such issues,these circumstances, which may in turn limit pricing flexibility with diners, resulting in fewer delivery orders and decreasing our revenues.
Independent contractor drivers may utilize shirts and food carrier equipment bearing our trade names and trademarks; however, it is not required. If one of
ourthe independent contractor drivers is subject to negative publicity, it could negatively reflect on us and have a material and adverse effect on our business, brand and financial performance. Under certain
state laws, we could also be subject to allegations of liability for the activities of
ourthe independent contractor drivers.
As independent business owners,
our independent contractor drivers may make business or personal decisions that conflict with our best interests. For example, if
an order is unprofitable, route distance is further than desired or personal scheduling conflicts arise, an independent contractor driver may deny
orders from time to time.orders. In these circumstances, we must be able to timely deliver food orders to maintain relationships with diners and restaurants on the Platforms. The unwillingness of independent contractor drivers to perform their services when and where they are needed could adversely harm our financial performance and operating results.
Our operations are affected by macroeconomic factors that are largely beyond our control.
Recent inflationary trends that the U.S. is experiencing as well as increased gasoline prices exacerbated by the Ukrainian conflict may have a negative impact on restaurants, consumers and independent contractor drivers, which in turn could negatively impact our financial condition and results of operations. Inflationary pressures, increased gasoline prices and other macroeconomic factors could drive restaurant prices higher, which could negatively impact consumer demand and result in a decrease in order volumes. Additionally, operating costs of independent contractor drivers could be negatively impacted by the recent inflationary pressures and increased gasoline prices, which could require us to spend more to procure independent contractor driver services. These macroeconomic factors are largely beyond our control and there is uncertainty as to the duration of these recent macroeconomic conditions.
If we are not able to maintain and enhance our brands, or if events occur that damage our reputation and brands, our ability to expand our base of diners and restaurants may be impaired, and our business and financial results may be harmed. Unfavorable media coverage could seriously harm our business.
Our brands have significantly contributed to the success of our business. We believe that maintaining and enhancing our brands is critical to expanding our base of diners and restaurants. Many of our new diners are referred by existing diners, and, therefore, we strive to ensure that our diners remain favorably inclined towards the Platforms and our online ordering service. Maintaining and enhancing our brands
willcould depend largely on our ability to continue to provide useful, reliable, trustworthy, and innovative services, which we may not do successfully. We may introduce new services, products or terms of service that diners do not like, which may negatively affect our brands.
Additionally, the actions of restaurants that are on our Platforms (or quality and safety of their food),
deliveryindependent contractor drivers and others may negatively affect our brands if consumers do not have a positive experience interacting with those parties after using the Platforms. We may experience media, legislative, or regulatory scrutiny of our delivery and food safety record, our delivery experience, privacy matters or other issues, which may adversely affect our reputation and brands. We may also fail to provide adequate customer service, which could erode confidence in our brands. Maintaining and enhancing our brands may require us to make substantial investments and these investments may not be successful.
We face the potential loss of use of our trade name “Waitr” due to certain litigation (see Item 3. Legal Proceedings below). If we fail to successfully promote and maintain our brands,
if we lose the right to our trade name, or if we incur excessive expenses in this effort, our business and financial results may be adversely affected.
Our strategic initiative to change our corporate name and visual identity in a comprehensive rebrand may not be successful and may negatively impact our name recognition with customers and partners or otherwise impact our business.
In June 2021, we launched a strategic initiative to change our corporate name and visual identity in a comprehensive rebrand. There is no assurance that our rebranding initiative will be successful or result in a positive return on investment. In connection with the Settlement (as defined in Item 3, Legal Proceedings), we agreed to adopt a new trademark or tradename to replace the Waitr trademark and to discontinue use of the Waitr trademark in connection with the marketing, sale or provision of any web-based or mobile app-based delivery, pick-up, carry-out or dine-in services using the Waitr trademark by June 22, 2022, unless extended by eight additional months in exchange for a one-time payment of $800,000. The failure by us to timely cease using the Waitr trademark provides Waiter.com, Inc. the right to pursue injunctive relief and liquidated damages. We
rely on restaurantscould be required to devote significant resources to advertising and marketing in
our networkorder to increase awareness of the new brand and for
many aspectsthe successful integration of our
business,rebranding process. Furthermore, our rebranding initiative may negatively impact our name recognition with customers and
their failure to maintain their service levels could harm our business.Diners demand quality food at reasonable prices. The ability of diners to obtain such quality food from restaurants they like on a timely basis through the Platforms drives the primary value of the Platforms. Our ability to provide diners with a high-quality and compelling food ordering experience depends, in part, on diners receiving competitive prices, convenience, customer service and responsiveness from restaurants from whom they order. If these restaurants do not meet or exceed diner expectations with competitive levels of convenience, customer service, price and responsiveness, the value of our brands may be harmed, our ability to attract new diners to the Platforms may be limited and the number of diners placing orders through the Platforms may decline,partners, which could have a materialan adverse effectimpact on our business, financial condition and results of operations. Likewise, if restaurants face challenges or difficulties set forth elsewhere in these risk factors, the number of restaurants on the Platforms could decline, the price of food could increase or customer service levels could suffer, all of which could harm our business and results of operations.
business.
Seasonality and the impact of inclement weather
could adversely affect our operations and profitability.
We observe that diner behavior patterns and demand for the services we provide generally fluctuate during the year on
both of our Platforms. For example, order frequency tends to
increase from September to March and we generally experience a relative decrease in diner activity from April to August,vary, primarily as a result of weather patterns,
university summer breaks and other vacation periods. In addition, orders in cities or towns with college campuses tend to fluctuate with the start and end of the school year, which can comprise a large part of our overall revenue in certain locations. Our revenues fluctuate according to these patterns and due to the
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timing of certain holidays within each quarter and result in quarterly fluctuations. As a result, diner activity and demand for our services is generallyhas historically been stronger in our first and fourth fiscal quarters as compared to our second and third fiscal quarters. In addition, other seasonality trends may develop and the existing seasonality and diner behavior that we experience may change or become more extreme, including as a result of factors outside of our control.
The COVID-19 pandemic, as well as the federal government’s responses thereto, have had an impact on our typical seasonality trends and could impact future periods.
We sometimes experience large influxes of orders during inclement weather when consumers do not wish to leave their homes to eat restaurant food. Such inclement weather events are unpredictable in many
cases.cases and may continue to provide disruption in future periods in certain markets. In such events, the availability of
independent contractor drivers could be limited due to unsafe driving conditions or the refusal or unwillingness of drivers to work during such weather events. This can result in substantially delayed delivery times and diner frustration with our services, reducing the willingness of consumers to order using the Platforms in the future. We have in the past experienced increased order volume during certain holidays, while facing a simultaneous shortage in drivers, which can also result in substantial delivery delays and diner
frustration.dissatisfaction. In addition, the likelihood of accidents may increase during inclement weather events, thereby increasing the costs to us of each delivery, exposing us to potential litigation or accident
claims and reducing overall driver efficiency.claims. Any of these events could substantially impact our revenue and results of operations and our ability to grow and operate our business.
We may be unable to continue to grow at historical growth rates or achieve profitability in the future.
Our revenue has grown substantially year over year, and this growth rate may not be sustainable. We believe that our growth rates of Active Diners and Gross Food Sales will decline over time as the market for our services matures. Historically, our diner growth has been a primary driver of growth in our revenue. We expect that diner growth, the addition of new restaurants to the Platforms and our revenue growth rates will decline as the size of our Active Diner base increases and as we achieve higher market penetration rates. As our growth rates decline, investors’ perceptions of our business may be adversely affected and the market price of our common stock could decline. We may not realize sufficient revenue to achieve profitability and may incur losses in the future for several reasons, including insufficient growth in new menu items, declining numbers of Active Diners or orders, increasing competition, costs to scale our business and technology and other risks described elsewhere in this Form 10-K.
Our inability to manage growth and meet demand could harm our operations and brands.
Occasions have arisen in the past in which we were not able to adequately meet surges in orders and consumer demand. We may be required to make substantial investments in the future in technology, customer service, sales and marketing infrastructure in order to adequately handle growth, surges in orders and consumer demands. As we continue to grow, we must be able to effectively integrate, develop and motivate a large number of new employees, while maintaining the beneficial aspects of our company culture. We may not be able to manage growth effectively. If we do not manage the
growth of our business and operations effectively, the quality of the Platforms and efficiency of our operations could suffer, which could harm our brands, business and results of operations.
We prioritize
Our efforts to improve the experience of restaurants and diners
over short-term profitability at times, which may
cause us to forego short-term opportunitiesnot be successful and
couldthe related investment may impact our profitability.
Our culture prioritizes
its long-terman excellent diner and restaurant experience and loyalty. Our efforts in achieving improved diner and restaurant experience and loyalty
over short-term financial condition and results of operations at times. We frequently make decisions that may reduce our short-term revenue and profitability if we believe that the decisions benefit the aggregate diner and restaurant experience and will thereby improve our financial performance over the long term. For example, we monitor how restaurant responsiveness to orders affects diners’ experiences to ensure long delivery times are not perceived as a problem for hungry diners, and we may decide to remove certain restaurant offerings from the Platforms to ensure our diners’ satisfaction in the overall delivery experience. In addition, we may make changes to the Platforms or offerings on the Platforms based on feedback provided by diners and restaurants. These decisions may not produce the
short-term or long-term benefits that we expect, in which case our growth and engagement, our relationships with diners and restaurants, and our business could be materially adversely affected.
If use of the Internet via websites, mobile devices and other platforms, particularly with respect to online food ordering, does not continue to increase as rapidly as we anticipate, our business and growth prospects will be harmed.
Our business and growth prospects substantially depend upon the continued and increasing use of the Internet and mobile telecommunications as an effective medium of transactions by diners. Orders on the Platforms are conducted using the Internet and/or mobile networks. Historical rates of growth and adoption in Internet and mobile wireless communications may not predict future rates of growth or adoption. Diners or restaurants may not continue to use the Internet or mobile networking services to order their food at current or increased growth rates or at all. Consumers in our industry (and in others) may reject the use of the Internet and mobile applications as a viable platform or resource for a number of reasons in the future, including:
actual or perceived lack of security of information or privacy protection;
possible disruptions, computer viruses or other damage to Internet servers, users’ computers or mobile applications;
excessive governmental regulation; and
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unacceptable delays due to actual or perceived limitations of wireless networks.
Our operations depend on mobile operating systems, hardware, networks and standards that we do not control. Changes in our products or to those operating systems, hardware, networks or standards may seriously harm our Active Diner growth, retention and engagement.
A large percentage of our revenues and growth occur on mobile devices using
the Waitr App and the Bite Squad App, or collectively, the “Apps.”applications for our ordering technology (the “Apps”). Because the Apps are used primarily on mobile devices, the Apps must remain interoperable with popular mobile operating systems, Android and iOS, and related hardware, including but not limited to mobile devices. We have no control over these operating systems or hardware, and any changes to these systems or hardware that degrade the functionality of our products, or give preferential treatment to competitive products, could seriously harm the usage of the Apps on mobile devices. Our competitors could attempt to make arrangements with Apple or Google to make interoperability of our products with those mobile operating systems more difficult or display their competitive offerings more prominently than ours. Similarly, our competitors could enter into other arrangements with mobile device manufacturers, wireless network carriers or Internet service providers that diminish the functionality of the Apps. We plan to continue to introduce new products regularly and have experienced that it takes time to optimize such products to function with these operating systems and hardware, impacting the popularity of such products, and
we expect this trend
tocould continue.
The nature of our business and content on the Platforms exposes us to potential liability and expenses for legal claims that could materially affect our results of operations and business.
We face potential liability, expenses for legal claims and harm to our business relating to the nature of the delivery and takeout food business, including potential claims related to food offerings, delivery and quality. For example, third parties have in the past and could in the future assert legal claims against us in connection with personal injuries related to food poisoning or tampering or accidents caused by the delivery drivers in our network. Alternatively, we could be subject to legal claims relating to the sale of alcoholic beverages by restaurants on our Platforms to underage diners.
Reports of food-borne illnesses, whether true or not, could adversely impact the results of our operations regardless of whether our diners actually suffer such illnesses from orders on the Platforms. Food-borne illnesses and other food safety issues have occurred in the food industry in the past and could occur in the future. In addition, consumer preferences could be affected by health concerns about the consumption of foods provided on the Platforms, even if those concerns do not directly relate to food items available on the Platforms. A negative report or negative publicity, whether related to a restaurant on one of our Platforms or to a competitor in the industry, may have an adverse impact on demand for the restaurants’ food and could result in decreased diner orders on the Platforms. A decrease in orders or Active Diners as a result of these health concerns or negative publicity could materially harm our brands, business, financial condition and results of operations.
Furthermore, our reliance on third-party food suppliers and distributors increases the risk that food-borne illness incidents could be caused by factors outside of our control and that multiple markets for our services would be affected rather than a single market. We cannot assure that all food items will be properly maintained during delivery to diners or that our drivers will identify food that is problematic upon pickup. If diners become ill from food-borne illnesses, we and/or restaurants on our Platforms could be forced to temporarily suspend service. Furthermore, any instances of food contamination, whether or not they are related to us, could subject us or restaurants to regulation by applicable governmental authorities.
We face the prospect of liabilities and expenses relating to the content and other information that we publish on the Platforms, third party sites and/or relating to our marketing efforts. We could face claims based on the violation of intellectual property rights, such as copyright infringement claims based on the unauthorized use of menu content or other items. Although we typically obtain a restaurant’s consent to publish their menu items prior to posting them on the Platforms, we may not always be successful in obtaining such consent. We could incur significant costs investigating and defending such claims and, if we are found liable, significant damages. If any of these events occur, our business and financial results could be adversely affected.
While historically most of our drivers have been employees, we are now transitioning completely to independent contractor drivers. Almost all of our orders are delivered by drivers of motor vehicles. Some of our drivers have been involved in motor vehicle accidents, and it is almost certain that some of our drivers will be in motor vehicle accidents in the future. Although we maintain insurance policies in an attempt to cover the risks associated with a motor vehicle delivery business, we may be unable to maintain sufficient coverage of all claims relating to such injuries or accidents that foreseeably arise in this line of business. Furthermore, we have in the past and could in the future receive denial of coverage for particular insurance claims relating to injuries, accidents or violations.
We have incurred and expect to continue to incur expenses relating to legal claims. The frequency of such claims is unpredictable. We have experienced diversion of attention by management to address these claims, and such claims can result in significant costs to investigate and defend, regardless of the merits of such claims. The potentially significant number and dollar amount of claims could materially affect our results of operations and harm our business.
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Our business is dependent on our ability to maintain and scale our technical infrastructure, and any significant disruption in our service could damage our reputation, result in a potential loss of diners and engagement, or adversely affect our financial results.
Our reputation and ability to attract, retain, and serve
our diners
drivers and restaurants
dependsdepend upon the reliable performance of the Platforms and their underlying technical infrastructure. We have experienced service disruptions, and may experience future disruptions, outages or other performance problems due to a variety of factors. As the Platforms grow more complex, store more information and service higher numbers of diners, their technical infrastructure could suffer. We may not be able to identify causes of performance issues or service disruptions.
Our systems may not be adequately designed with the necessary reliability and redundancy to avoid performance delays or outages that could be harmful to our business. If the Platforms are unavailable when diners,
independent contractor drivers or restaurants attempt to access them, or if they do not load as quickly as they expect, these key users may not return to the Platforms as often in the future, or at all. As
our Active Diners and restaurants and the amount and types of information shared on the Platforms continue to grow, we will need an increasing amount of technical infrastructure, including network capacity, and computing power, to continue to satisfy the needs of our diners,
driversrestaurants on the Platforms and
restaurants.the independent contractor delivery drivers. It is possible that we may fail to effectively scale and grow our technical infrastructure to accommodate these increased demands. In addition, our business is subject to interruptions, delays, or failures resulting from natural disasters, terrorism, or other catastrophic events.
A substantial portion of our network infrastructure is provided by third parties. Substantially all of the communications, network and computer hardware used to operate our websites and mobile applications are located in the United States in Amazon Web Services and Google Cloud Platform data centers. We do not own or control the operation of these facilities. In addition, we may not have sufficient protection or recovery plans in certain circumstances. We may not always maintain redundancy for certain hardware. Any disruption or failure in the services we receive from these providers could harm our ability to handle existing or increased traffic and could significantly harm our business. Any financial or other difficulties these providers face may adversely affect our business, and we exercise little control over these providers, which increases our vulnerability to problems with the services they provide.
We expect to continue to make significant investments to maintain and improve the availability of the Platforms and to enable rapid releases of new features and products. To the extent that we do not effectively address capacity constraints, respond adequately to service disruptions, upgrade our systems as needed or continually develop our technology and network architecture to accommodate actual and anticipated changes in technology, our business and results of operations would be harmed.
We have spent and expect to continue to spend substantial amounts on technology infrastructure and services to handle the traffic on our websites and mobile applications and to help shorten the length of or prevent system interruptions. The operation of these systems is expensive and complex, and we could experience operational failures.
Although we carry business interruption insurance, it may not be sufficient to compensate us for the potentially significant losses, including the potential harm to the future growth of our business that may result from interruptions in our service as a result of system failures.
Personal data, internet security breaches or loss of data provided by diners
drivers or restaurants on our Platforms could violate applicable law and contracts with key service providers and could result in liability to us, damage to our reputation and brands and harm to our business.
Mobile malware, viruses, hacking, and phishing attacks have become more prevalent in our industry and may occur on our systems in the future. Although it is difficult to determine what, if any, harm may directly result from an interruption or attack, any failure to maintain performance, reliability, security, and availability of our products and technical infrastructure to the satisfaction of restaurants
drivers or diners may seriously harm our reputation and our ability to retain and attract
new Active Diners, driversdiners and restaurants.
Moreover, such failure could subject us to legal exposure and the expenditure of capital resources to defend ourselves.
We rely on third-party billing and payment processing providers, many of whom may collect and store sensitive data, including
legally-protectedlegally protected personal information. Examples include third parties who process diner orders, payroll and other payments, and service providers who collect and store diner, restaurant or employee information. We may also process and store and use additional
third-partiesthird parties to process and store sensitive intellectual property and other proprietary business information, including that of the restaurants on our Platforms. While we intend to maintain data privacy and security measures that are compliant with applicable privacy laws and regulations, future security breaches could subject us and/or these third-party service providers to liability for violations of various laws, rules or regulations, civil liability, government-imposed fines, orders requiring that we or these third parties change our or their practices, or criminal charges, which could adversely affect our business. Complying with these various laws could cause us to incur substantial costs or require us to change our business practices, systems and compliance procedures in a manner adverse to our business.
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We have limited operational history and are subject to developmental risks associated with the development of any new business.
We lack significant operational history by which future performance may be judged or compared. Any future success that we may enjoy will depend upon many factors, several of which may be beyond our control, or which cannot be predicted at this time, and which could have a material adverse effect upon our financial condition, business prospects and operations and the value of an investment in the Company. As a result, our past quarterly financial results do not necessarily indicate future performance. Investors should take into account the risks and uncertainties frequently encountered by companies in rapidly evolving markets. Investors should not rely upon our past quarterly financial results as indicators of future performance. The numerous factors, which we are unable to predict or are outside of our control, include the following:
•We may not be able to accurately forecast revenues and plan operating expenses;
•We may be unable to fund our working capital requirements or maintain compliance with our debt covenants, particularly if our forecast regarding the sufficiency of our liquidity is inaccurate or our expenses exceed our expectations;
•We may be unable to scale our technological and operational infrastructure to accommodate any growth in diners, orders or customer support needs;
•Our growth may depend on acquisitions, and we may lack the capital necessary to pursue them;
•The development and introduction of new products or services by us or our competitors is uncertain;
•Competing with traditional ordering methods or delivery services provided directly by restaurants (or third parties) to consumers over the phone or through their own websites or other means could pose a risk to our growth and financial performance;
•Continued increased competition from other third-party delivery companies;
•Our ability to maintain and retain, as well as any growth in the number of, Active Diners, Average Daily Orders, Gross Food Sales and order frequency is not guaranteed;
•Our ability to attract and retain restaurants over long periods of time is uncertain;
•We may prove unable to attract and retain key employees and personnel to support growth;
•Seasonal and weather-related fluctuations in spending by consumers relating to food delivery can be unpredictable;
•The acceptable pricing of our services and commission fees to restaurants and diner fees to consumers is uncertain and has not been tested widely;
•Our ability to increase services, diner fees and other revenue does not enjoy long historical data trends and any increases in our costs may be met with adverse restaurant response that could materially negatively impact revenue as affected restaurants may withdraw from our Platforms;
•We have yet to demonstrate our ability to diversify and grow material revenue sources beyond current services and diner fees;
•Increases in marketing, sales, and other operating expenses that we may incur to grow and expand our operations and to remain competitive are unpredictable;
•Our ability to maintain gross margins and operating margins can be difficult to predict and impacted by numerous factors beyond our control (for example, due to transaction charge increases, technology cost increases, competitive pricing and other items);
•We may experience system failures or breaches of security and privacy that could pose a harm on their own and could affect consumers’ confidence in our services;
•We may not be able to adequately manage key third-party service providers;
•We may experience changes in diner or restaurant behavior or preferences;
•Payment processing costs could increase;
•Given the rapid pace of our evolution into a public company, our internal controls may not be able to keep pace with necessary requirements from a business, accounting or legal point of view; and
•We may experience safety hazards or issues with independent contractor drivers or third parties that come into contact with the drivers, which could be difficult to predict and which could impact our operating costs and diner or restaurant use of the Platforms.
If we become a payment processor at some point in the future,
and maywe would be
unablerequired to comply with applicable
lawlaws and standards. Inability to comply with applicable laws or standards
resultingcould result in harm to our business.
Although we currently do not directly store or process payments on behalf of restaurants or diners and use third parties to do so, we may choose to do so in the future. We would need to comply with Payment Card Industry (“PCI”) and Data Security Standard (the “Standard”) if we choose to pursue this possibility. The Standard is a comprehensive set of requirements for enhancing payment account data security that was developed by the PCI Security Standards Council to help facilitate the broad adoption of consistent data security measures. Payment card network rules would require us to comply with the Standard, and our failure to do so may result in fines or restrictions on our ability to accept payment cards if we elected to become a payment processor.
Under certain circumstances specified in the payment card network rules, we could be required in the future to submit to periodic audits, self-assessments or other assessments of our compliance with the Standard. Such activities may reveal that we had failed to comply with the Standard. If an audit, self-assessment or other test determines that we need to take steps to remediate any deficiencies, such remediation efforts may distract our management team and require us to undertake costly and time-consuming remediation efforts. In addition, even if we comply with the Standard, there is no assurance that we will be protected from a security breach. Payment processing businesses involve complex financial,
cybersecurity and other factors that may be difficult to us. We cannot ensure that the cost savings or additional revenue from becoming a payment processor would exceed the significant costs associated with that decision. While we are currently PCI compliant on
bothour Platforms, there can be no assurance that we will remain compliant.
We are subject to a number of risks related to the credit card and debit card payments we accept.
We accept payments through credit and debit card transactions. For credit and debit card payments, we pay interchange and other fees, which may increase over time. An increase in those fees may require us to increase the prices we charge and would increase our operating expenses, either of which could harm our business, financial condition and results of operations.
We currently rely exclusively on one third-party vendor to provide payment processing services, including the processing of payments from credit cards and debit cards, and our business would be disrupted if this vendor becomes unwilling or unable to provide these services to us and we are unable to find a suitable replacement on a timely basis. If we or our processing vendor fails to maintain adequate systems for the authorization and processing of credit card transactions, it could cause one or more of the major credit card companies to disallow our continued use of their payment products. In addition, if these systems fail to work properly and, as a result, we do not charge our customers’ credit cards on a timely basis or at all, our business, revenue, results of operations and financial condition could be harmed.
The payment methods that we offer also subject us to potential fraud and theft by criminals, who are becoming increasingly more sophisticated, seeking to obtain unauthorized access to or exploit weaknesses that may exist in the payment systems. If we fail to comply with applicable rules or requirements for the payment methods we or the restaurants accept, or if payment-related data are compromised due to a breach of data, we may be liable for significant costs incurred by payment card issuing banks and other third parties or subject to fines and higher transaction fees, or our ability to accept or facilitate certain types of payments may be impaired. In addition, our customers could lose confidence in certain payment types, which may result in a shift to other payment types or potential changes to our payment systems that may result in higher costs. If we fail to adequately control fraudulent credit card transactions, we may face civil liability, diminished public perception of our security measures, and significantly higher credit card-related costs, each of which could harm our business, results of operations and financial condition.
We are also subject to payment card association operating rules, certification requirements and rules governing electronic funds transfers, which could change or be reinterpreted to make it more difficult for us to comply. We are required to comply with payment card industry security standards. Failing to comply with those standards may violate payment card association operating rules, federal and state laws and regulations, and the terms of our contracts with payment processors. Any failure to comply fully also may subject us to fines, penalties, damages and civil liability, and may result in the loss of our ability to accept credit and debit card payments. Further, there is no guarantee that such compliance will prevent illegal or improper use of our payment systems or the theft, loss or misuse of data pertaining to credit and debit cards, card holders and transactions.
If we fail to maintain our chargeback rate or refund rates at acceptable levels, our processing vendor may increase its transaction fees or terminate its relationship with us. Any increases in applicable credit and debit card fees could harm our results of operations, particularly if we elect not to raise our rates for our service to offset the increase. The termination of our ability to process payments on any major credit or debit card would significantly impair our ability to operate our business.
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We rely on third-party vendors to provide products and services, and we could be adversely impacted if they fail to fulfill their obligations.
We depend on third-party vendors and partners to provide us with certain products and services, including components of our computer systems, software, data centers, payment processors and telecommunications networks, to conduct our business. For example, we rely on third parties for services such as organizing and accumulating certain daily transaction data on orders. We also rely on third parties for specific software and hardware used in providing our products and services. Some of these organizations and service providers may provide similar services and technology to our competitors, and we do not have long-term or exclusive contracts with them.
Our systems and operations or those of our third-party vendors and partners could be exposed to damage or interruption from, among other things, fire, natural disaster, power loss, telecommunications failure, unauthorized entry, computer viruses, denial-of-service attacks, acts of terrorism, human error, vandalism or sabotage, financial insolvency,
bankruptcy and similar events. In addition, we may be unable to renew our existing contracts with our most significant vendors and partners or our vendors and partners may stop providing or otherwise supporting the products and services we obtain from them, and we may not be able to obtain these or similar products or services on the same or similar terms as our existing arrangements, if at all. The failure of our vendors and partners to perform their obligations and provide the products and services we obtain from them in a timely manner for any reason could adversely affect our operations and profitability.
Our industry is highly competitive and fragmented, and our business and results of operations may suffer if we are unable to adequately address downward pricing and other competitive pressures.
We compete with many traditional and online and mobile app food ordering and general delivery companies of varying sizes, including some that may have greater access to restaurants, a wider range of services, a wider range of menu or delivery items, greater capital resources, or other competitive advantages. Traditional food ordering techniques involve advertising by restaurants in low cost paper publications, through traditional online and offline media channels, with consumers simply calling restaurants or delivery services to place orders. Traditional takeout or delivery services are often lower cost than the Platforms and are difficult to disrupt. We also compete with smaller, regional and local companies that cover specific locations with specific restaurants or that offer niche services. We also compete, to a lesser extent, with restaurants that hire their own delivery drivers for online, mobile application or telephone orders. Numerous competitive factors could impair our ability to maintain or improve our profitability. These factors include the following:
Many of our competitors’ periodically reduce or eliminate their delivery charges to consumers or commissions that they charge to restaurants to gain business, especially during times of increased competition or reduced growth in the economy, which may limit our ability to maintain or increase our order commissions and delivery charges, may require us to reduce our order commissions and delivery charges or may limit our ability to maintain or expand our business;
Some restaurants have reduced or may reduce the number of mobile app or online ordering and delivery services and technologies that they use by selecting a single core company or a limited number of providers as approved service providers, and in some instances, we may not be selected;
Restaurants could solicit bids from multiple service providers for their mobile application or online food ordering and delivery needs, which may depress onboarding fees, service fees, take rates or result in a loss of business to competitors;
The continuing trend toward consolidation in the online and mobile app ordering and delivery industry may result in larger companies with greater financial resources and other competitive advantages, and we may have difficulty competing with them;
Advances in technology may require us to increase investments in order to remain competitive, and our restaurant diners and consumers may not be willing to accept higher onboarding fees, service fees, take rates or delivery charges to cover the cost of these investments;
Higher fuel prices and, in turn, higher fuel surcharges to our drivers may cause some of our drivers to demand higher independent contractor driver rates;
Competition from “gig economy” companies in general may negatively impact our driver, restaurant customer and/or consumer relationships and service rates;
We may have higher exposure to litigation risks as compared to other providers of delivery services; and
Restaurants could develop their own online or mobile app food ordering and delivery technology and hire their own drivers to make their own deliveries, which could reduce demand for our services to restaurants and limit choices for consumers, reducing the number and frequency of orders using our technology.
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We may not be able to successfully compete in technology innovation and distribution. If we are unable to continue to innovate and provide technology desirable to diners, restaurants and restaurants,merchants, our business operations could materially suffer.
We face significant competition in almost every aspect of our business.
We must continuously innovate to improve our existing Platform technology and ensure that our products and services are well received. Mobile applications,
internet enabledinternet-enabled technology and online e-commerce are constantly changing. We face competition from larger and more established companies,
such as Uber, GrubHub, Door Dash and
others. Smallersmaller companies also provide similar services and technology.
Furthermore, larger companies such as Facebook, Google, Apple and others could choose to offer similar services or technology at comparatively little additional costs to themselves. Our competitors may also develop products, features, or services that are similar to ours or that achieve greater market acceptance. These products, features, and services may undertake more far-reaching and successful product development efforts or marketing campaigns or may adopt more aggressive pricing policies.
Our ability to compete effectively in the deployment of innovative products depends on factors outside of our control, including the following:
•usefulness, ease of use, performance and reliability of our products compared to those of our competitors;
•size and composition of base of Active Diners;
•engagement of Active Diners with the Platforms;
•the timing and market acceptance of products, including developments and enhancements to the Platforms or our competitors’ products;
•customer service and support efforts;
•acquisitions or consolidation within our industry, which may result in more formidable competitors; and
•our ability to attract, retain, and motivate talented employees, particularly software engineers.
Developing the Platforms, which include the Apps, websites and other technologies, entails significant technical and business risks. We may use new technologies ineffectively, or we may fail to adapt to emerging industry standards. If we face material delays in introducing new or enhanced products or if our recently introduced products do not perform in accordance with our expectations, the restaurants and diners in our network may forego the use of our products in favor of those of our competitors.
Our exploration and pursuit of strategic alternatives has concluded, and there can be no assurance that an alternative transaction will be identified or consummated.
On August 8, 2019, we announced the commencement of a review to explore and evaluate potential strategic alternatives to enhance shareholder value. These alternatives could have included, among others, continuing to execute our business plan, including an increased focus on certain standalone strategic initiatives, the disposition of certain assets, a strategic business combination, a transaction that results in private ownership or a sale of the Company, or some combination of these. In early November 2019, our board of directors (the “Board”) completed the strategic alternative review process and concluded that we should continue to focus on executing our business plan as an independent public company while remaining open to the possibility of alternatives. However, there can be no assurance that the continued execution of our business plan will enhance shareholder value or that alternative transactions will be identified or consummated or that any such transaction or other outcome will result in enhanced shareholder value.
As part of our business strategy, we have made acquisitions to grow our business. Failure to pursue and successfully make additional acquisitions could negatively impact our future growth.
Throughout 2019, our revenue, order growth and cash flow were negatively impacted by changes in market conditions in the online food ordering and delivery industry resulting from increased competition from other national delivery service providers. As a result, and in light of the capital-intensive nature of new market launch activities, we intend to concentrate our near-term efforts on existing market penetration and adjacent market expansion, which may impact our growth. Additionally, the continuing trend toward consolidation in the online and mobile app ordering and delivery industry may result in larger companies with greater financial resources and other competitive advantages than Waitr’s and could affect our ability to successfully make additional acquisitions, which may impact our growth rates and ability to maintain profitability.
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The terms of the agreements governing our debt contain operating and financial covenants that may restrict our business and financing activities. Our failure to comply with these covenants could result in the acceleration of our outstanding indebtedness.
We are party to a Credit Agreement and Convertible Notes Agreement (see Part II, Item 7, Management’s Discussion and Analysis of Financial Condition and Results of Operations of this Form 10-K)8, Note 10 - Debt). These agreements include a number of customary covenants that, among other things, limit or restrict the ability of the Company and its subsidiaries to incur additional debt, incur liens on assets, engage in mergers or consolidations, dispose of assets, pay dividends or repurchase capital stock and repay certain junior indebtedness. The aforementioned restrictions are subject to certain exceptions including the ability to incur additional indebtedness, liens, dividends, and prepayments of junior indebtedness subject, in each case, to compliance with certain financial metrics and/or certain other conditions and a number of other traditional exceptions that grant Waitr Inc.us continued flexibility to operate and develop itsour business. In certain cases, these covenants may impose limitations or restrictions on the manner in which we conduct our business and could place us at a competitive disadvantage to competitors. Included in these covenants is an affirmative covenant relating to the deliverance of audited annual financial statements to the administrative agent and lenders, accompanied by a report from an independent public accounting firm, which report shall be unqualified as to going concern and scope of audit. Our ability to comply with these covenants and other restrictions may be affected by events beyond our control, and we may not be able to meet these covenants. From time to time, we may be required to seek waivers or amendments to the Credit Agreement and Convertible Notes Agreement to maintain compliance with these covenants, and there can be no certainty that any such waiver or amendment will be available. Non-compliance with one or more of these covenants could
result in any amounts outstanding under the Credit Agreement and Convertible Notes Agreement becoming immediately due and payable.
Additionally, upon the occurrence and during the continuance of an event of default, both the Credit Agreement and Convertible Notes Agreement provide for default interest at a rate that is 2% and 5% higher, respectively, than the interest rates otherwise payable under the agreements. If we are unable to generate sufficient cash available to repay our debt obligations when they become due and payable, either when they mature or in the event of a default, we may need to engage in debt or equity financings to secure additional funds. However, additional funds may not be available when we need them, on terms that are acceptable to us, or at all.
Recent adverse changes in market conditions from increased competition have negatively affected the Company’s order and revenue growth, which in turn has had a negative impact on our liquidity level. We are actively implementing several initiatives to increase revenue, reduce costs and improve cash flow and liquidity. We currently expect that our cash on hand and estimated cash flows from operating activities will be sufficient to meet our working capital needs beyond twelve months, however, there can be no assurance that we will generate cash flow at the levels we anticipate.
Additional impairments of the carrying amounts of goodwill or other indefinite-lived assets could negatively affect our financial condition and results of operations.
We conduct our goodwill and intangible asset impairment test annually
inas of October
1, or more frequently if indicators of impairment exist, and we review the recoverability of long-lived assets, including acquired technology, capitalized software costs, and property and equipment when events or changes in circumstances occur that indicate that the carrying value of the asset may not be recoverable. For purposes of testing for goodwill impairment, we have one reporting unit.
AsDuring the year ended December 31, 2019, we experienced a sustained decline in market capitalization as a result of
recent, adverse changes in market conditions from increased competition
havingwhich negatively affected our order and revenue
growth, thereby contributing to a sustained declinegrowth. This resulted in the
Company’s market capitalization, we conducted the impairment test asrecognition of
September 30, 2019. The impairment test was conducted in accordance with Accounting Standards Codification (“ASC”) 360, Impairment and Disposal of Long-Lived Assets for certain long-lived assets including capitalized contract costs, developed technology, customer relationships, and trade names, and in accordance with ASC 350, Intangibles – Goodwill and Other for the reporting unit’s goodwill. As a result of the ASC 360 and ASC 350 analyses, we recognized a total non-cash pre-tax impairment loss of $191.2 million
during the year ended December 31, 2019 to write down the carrying values of goodwill and intangible assets, including capitalized contract costs, customer relationships and developed technology, to their implied fair values.
See Part II, Item 8, Note 7 – Intangible Assets and Goodwill of this Form 10-K for additional details.Determining the fair value of a reporting unit and intangible assets requires the use of estimates and significant judgments that are based on a number of factors including actual operating results. It is reasonably possible that the judgments and estimates used could change in future periods. There can be no assurance that additional goodwill or intangible assets will not be impaired and that the carrying value of other indefinite-lived assets will be recoverable in future periods, which could adversely affect our financial results and stockholders’ equity.
Our ability to utilize our net operating loss carryforwards may be delayed or limited.
As of December 31, 2019, we estimate that we had federal and state net operating loss, or NOL, carryforwards of approximately $138.0 million and $106.4 million, respectively. We may use these NOL carryforwards to offset against future taxable income for U.S. federal and state income tax purposes. However, Section 382 of the Code provides an annual limitation with respect to the ability of a corporation to utilize its NOL carryforwards against future U.S. taxable income in the event of an “ownership change,” as defined in Section 382 of the Code.
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The Landcadia Business Combination resulted in an ownership change, and we estimate that a majority of our existing NOL carryforwards are subject to the annual limitation under Section 382 of the Code. We have not assessed whether an ownership change has occurred since the Landcadia Business Combination. Issuances or sales of our common stock since the Landcadia Business Combination, including by our large stockholders or certain other transactions involving our stock that are outside of our control, could cause an additional ownership change under Section 382 of the Code, and impose additional limitations on our ability to utilize our NOL carryforwards. Any current or future limitation on the use of NOL carryforwards could, depending on the extent of such limitation, result in our retaining less cash after payment of U.S. federal and state income taxes during any year in which we have taxable income than we would be entitled to retain if such limitation did not apply, which could adversely impact our operating results or liquidity.
Unanticipated changes in effective tax rates or adverse outcomes resulting from examination of our income or other tax returns could adversely affect our financial condition and results of operations.
We are subject to income taxes in the United States, and our domestic tax liabilities are subject to the allocation of expenses in differing jurisdictions. Our effective tax rates could be subject to volatility or adversely affected by a number of factors, including:
•changes in the valuation of our deferred tax assets and liabilities;
•expected timing and amount of the release of any tax valuation allowances;
•tax effects of stock-based compensation;
•costs related to intercompany restructurings;
•changes in tax laws, regulations or interpretations thereof; and
•lower than anticipated future earnings in jurisdictions where we have lower statutory tax rates and higher than anticipated future earnings in jurisdictions where we have higher statutory tax rates.
In addition, we may be subject to audits of our income, sales and other transaction taxes by U.S. federal and state authorities. Outcomes from these audits could have an adverse effect on our financial condition and results of operations.
We depend on search engines, display advertising, social media, email, content-based online advertising and other online sources to attract diners to the
Platforms, and ifPlatforms. If we are unable to attract diners and convert them into Active Diners making orders in a cost-effective manner, our business and financial results may be harmed.
Our success depends on our ability to attract online diners to the Platforms and convert them into orders in a cost-effective manner. We depend, in part, on search engines, display advertising, social media, email, content-based online advertising and other online sources to generate traffic to our websites and downloads of the Apps. We are included in search results as a result of both paid search listings, where we purchase specific search terms that result in the inclusion of our advertisement, and, separately, organic searches that depend upon the content on websites owned and maintained by us.
Search engines, social media platforms and other online sources often revise their algorithms and introduce new advertising products. If one or more of the search engines or other online sources on which we rely for website traffic were to modify its general methodology for how it displays our advertisements, resulting in fewer consumers clicking through to our websites, our business could suffer. In addition, if our online display advertisements are no longer effective or are not able to reach certain diners due to diners’ use of ad-blocking software, our business could suffer.
If one or more of the search engines or other online sources on which we rely for purchased listings modifies or terminates its relationship with us, our expenses could rise, we could lose consumers and traffic to our websites could decrease, any of which could have a material adverse effect on our business, financial condition and results of operations.
The loss of senior management or key operating personnel could adversely affect our operations. We depend on skilled personnel to grow and operate our business, and our failure to hire, retain or attract key personnel could adversely affect our business.
We depend on our executive officers, senior management team and other key operating and technology personnel.
We have experienced significant turnover in our senior management over the last year and may not be able toAs we continue to
recruit and/or retaingrow, we cannot guarantee that we will continue to attract the
services of executive officers, senior management or other key personnel we need to maintain our competitive
position.advantage. If for any reason the services of our key personnel were to become unavailable, there could be a material adverse effect on our business, financial condition, results of operations, cash flows and prospects.
We also anticipate growth in diners and restaurants due to having the benefit of a relationshipWhile we have entered into an employment agreement with our
directors Tilman J. Fertitta and Steven L. Scheinthal and Fertitta Entertainment, Inc., Landry’s and other entities or businesses associatedchief executive officer until January 2025, the rest of our executive team has entered into at-will employment arrangements. We believe that equity inducements issued to our executive team in connection with
Messrs. Fertitta or Scheinthal. Although we anticipate a great deal of support and19
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benefit from relationships with these individuals or entities,employment properly incentivizes our results of operationsteam to maintain employment.
We could
suffer if contractual relationships fail to materialize from these associations, such relationships are terminated or we lose either individual as a director.We expect to face significant competition from other companies in hiring such personnel, particularly in larger markets tointo which we may expand. If we do not succeed in attracting, hiring, and integrating excellent personnel, or retaining and motivating existing personnel, we may be unable to grow effectively.
We plan to continue to base a substantial amount of our operations in Lafayette, Louisiana. It could become difficult to continue to attract or retain to this location key engineering, sales and other talent required to compete with larger competitors whose operations are based in larger cities, where such talent historically may be easier to find. In addition, demographic trends favoring population growth in larger cities and away from smaller cities may make this increasingly difficult. Retaining and attracting key talent is extremely competitive in the high technology industry, particularly in the areas of mobile applications and Internet technology. If we are unable to retain or attract key talent or personnel, our operations could suffer, thereby materially adversely affecting our business.
Major hurricanes, tropical cyclones,
major snow and/or ice storms in areas not accustomed to them and other instances of severe weather and other natural phenomena
wouldcould cause significant losses.
Our services and operations are subject to interruption, decreases in consumer entertainment spending and damage and destruction to company property as a result of severe local weather conditions or other natural phenomena. Our headquarters are located in areas that have historically been and could, in the future, be materially and adversely affected by damage resulting from a major tropical cyclone, significant rain event, a hurricane, or other severe weather phenomena. In addition, we rely on third parties for critical infrastructure and services. Any of these third parties could be subject to disruptions due to similar major weather events, which could adversely affect our business and financial results.
We may also suffer from weather-related or other events, such as tornadoes, hurricanes, blizzards, ice storms, floods, fires, widespread computer viruses, terrorist attacks, acts of war and explosions, which may disrupt fuel supplies, increase fuel costs, disrupt freight shipments or routes, affect regional economies, destroy our assets or the assets of our customers or otherwise adversely affect the business or financial condition of our customers (both restaurant and diner), any of which could adversely affect our results or make our results more volatile. In addition, third parties that provide critical technology, services and infrastructure, such as data centers, telecommunications networks and the like remain vulnerable to these types of events, all of which could disrupt critical services for us, adversely affecting our financial results and operations.
Such adverse weather occurrences could materially impact orders on the Platforms and
our delivery capabilities
of independent contractor drivers, thus severely decreasing our revenue and increasing costs. Further, in the event of any such weather occurrence, our insurance may not be sufficient to cover the costs of repairing or replacing damaged equipment and we may suffer a significant decline in revenues if any of the restaurants on the Platforms are closed for an extended period of time or these events result in significant disruption to telecommunications systems, including the Internet or mobile phone services. Any such events could materially and adversely affect our business and the results of our operations.
Increases in food, labor, fuel and other costs could adversely affect our business.
Changes in food and supply costs are a part of a restaurant’s business. The prices of food, labor, fuel or energy could continue to increase in the near future. Restaurants on our Platforms may be unable to absorb higher costs without raising prices or ceasing operations. Restaurant profitability is dependent on, among other things, a restaurant’s ability to anticipate and react to changes in the costs of key operating resources, including food and other raw materials, labor, energy and other supplies and services. Substantial increases in costs and expenses, including labor costs incurred as a result of increases in applicable minimum wage regulation, could impact operating results of restaurants on our Platforms to the extent that such increases cannot be passed along to diners using the Platforms (or otherwise). The impact of inflation on food, labor, and energy costs can significantly affect our profitability if such inflation results in fewer restaurants, diners or orders that occur on the Platforms.
Any significant increase in energy costs could adversely affect our business through higher rates and the imposition of fuel surcharges, which could affect our drivers’ costs and the amount that we must reimburse such drivers for services. Because most of the restaurants on the Platforms sell moderately priced food, we may choose not to, or be unable to, pass along commodity price increases to diners on the Platforms. Additionally, significant increases in gasoline prices could result in a decrease of deliveries or the available driver labor pool. If delivery time slows as a result, our reputation could be harmed, and the number of diners or orders could decline, harming our business.
The restaurant business is affected by changes in international, national, regional, and local economic conditions, consumer preferences and spending patterns, demographic trends, energy costs, consumer perceptions of food safety, weather, traffic patterns, global health crises (like coronavirus), the type, number and location of competing restaurants, and the effects of war or terrorist
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Acquisitions
could disrupt our business, dilute our stockholders and harm our business and results of operations.As part of our business strategy, we have
madeeffected, and may continue to effect, acquisitions to add specialized employees and complementary companies, products, and technologies.
Although we do not currently have plans to make any material acquisitions, we may do so in the future. Our ability to acquire and successfully integrate larger or more complex companies, products, and technologies is unproven. In the future, we may not be able to find other suitable acquisition candidates, and we may not be able to complete acquisitions on favorable terms, if at all. Our competitors have large cash reserves and aggressive acquisition strategies, and we may not be able to successfully attract acquisition targets to the same degree as our competitors. Our previous and future acquisitions may not achieve our goals, and any future acquisitions we complete could be viewed negatively by diners, restaurants,
drivers or investors. In addition, if we fail to
successfully close transactions
successfully or integrate new teams, or integrate the products and technologies associated with these acquisitions into our company and culture, our business could be seriously harmed. Any integration process may require significant time and resources, and we may not be able to manage the process successfully. We may not successfully evaluate or use the acquired products, technology, and personnel, or accurately forecast the financial impact of an acquisition transaction, including accounting charges. We may also incur unanticipated liabilities that we assume as a result of acquiring companies. We may have to pay cash, incur debt, or issue equity securities to pay for any acquisition, any of which could seriously harm our business. Selling equity to finance any such acquisitions would also dilute our stockholders. Incurring debt would increase our fixed obligations and could also include covenants or other restrictions that would impede our operations.
Our storage, processing and use of data, some of which contains personal information, subjects us to complex and evolving federal and state laws and regulations regarding privacy, data protection, and other matters. Many of these laws and regulations are subject to change and uncertain interpretation, and could result in investigations, claims, changes to our business practices, increased cost of operations, and declines in user growth, retention, or engagement, any of which could seriously harm our business.
We are subject to a variety of laws and regulations in the United States that involve matters central to our business, including user privacy, sweepstakes, rewards or coupons, rights of publicity, data protection, content, intellectual property, distribution, electronic contracts and other communications, e-commerce, competition, protection of minors, consumer protection, taxation, libel, defamation, internet or data usage, and online-payment services. These laws and regulations constantly evolve and remain subject to significant change. In addition, the application and interpretation of these laws and regulations are often uncertain, particularly in the new and rapidly evolving industry in which we operate. Because we store, process, and use data, some of which contains personal information, we are subject to complex and evolving federal and state laws and regulations regarding privacy, data protection, and other matters. Many of these laws and regulations are subject to change and uncertain interpretation, and could result in investigations, claims, changes to our business practices, increased cost of operations, and declines in diner and restaurant growth, orders, retention, or engagement, any of which could adversely affect our business.
If we cannot protect our intellectual property, the value of our brands and other intangible assets may be diminished, and our business may be adversely affected.
We rely and expect to continue to rely on a combination of confidentiality and license agreements with our employees, consultants, and third parties with whom we have relationships, as well as trademark, copyright, patent, trade secret, and domain name protection laws, to protect our proprietary rights. In the United States and internationally, we have filed various applications for protection of certain aspects of our intellectual property. We do not currently hold any issued patents. In the future, we may acquire patents or patent portfolios, which could require significant cash expenditures. However, third parties may knowingly or unknowingly infringe our proprietary rights, third parties may challenge proprietary rights held by us, and pending and future trademark and patent applications may not be approved. In addition, effective intellectual property protection may not be available in every country in which we operate or intend to operate our business. In any or all of these cases, we may be required to expend significant time and expense in order to prevent infringement or to enforce our rights. Although we have taken measures to protect our proprietary rights, there can be no assurance that others will not offer products or concepts that are substantially similar to ours and compete with our business.
We have registered
While we recently settled an intellectual property rights claim, we face the
trademark “Waitr,” along with its stylized logo, with the U.S. Patent & Trademark Office. Waiter.com, Inc. sued Waitr Incorporated in 2016 in the United States District Court for the Western Districtrisk of
Louisiana alleging, among other things, trademark infringement based on the use of the name “Waitr.” Although we believe that Waiter.com, Inc.’s lawsuit is baseless, there is a risk that the court could find that our use of the name “Waitr” infringes the rights of Waiter.com, Inc. In such event, the court could award Waiter.com, Inc. significant damages and/or order that we discontinue our use of the name “Waitr.” Any such adverse21
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ruling or finding could materially adversely affect our financial results and operations. Having to use a different name could confuse restaurants and/or diners, resulting in fewer orders.
We are currently, and expect to be in the future party to patent lawsuits and other intellectual property rights claims that are expensive and time consuming, and, if resolved adversely, could have a significant impact on our business, financial condition and results of operations.
Companies in the Internet, technology, and mobile application industries own large numbers of patents, copyrights, trademarks, and trade secrets, and frequently enter into litigation based on allegations of infringement, misappropriation, or other violations of intellectual property or other rights. In addition, various “non-practicing entities” that own patents and other intellectual property rights often attempt to aggressively assert their rights in order to extract value from technology companies. Furthermore, from time to time we may introduce new products, including in areas where we currently do not compete, which could increase our exposure to patent and other intellectual property claims from competitors and non-practicing entities.
See Item 3, Legal Proceedings, for a discussion of June 2021 trademark infringement settlement.
As a public company, we may receive letters demanding that we cease and desist using certain intellectual property. Some of these may result in litigation against us. Defending patent and other intellectual property litigation costs large amounts of money and time and can impose a significant burden on management and employees. Favorable final outcomes do not occur in all cases. In addition, plaintiffs may seek, and we may become subject to, preliminary or provisional rulings in the course of any such litigation, including potential preliminary injunctions requiring us to cease some or all of our operations. For example, a ruling in the lawsuit filed by Waiter.com, Inc. could require that we stop using the name Waitr. We may decide to settle such lawsuits and disputes on terms that are unfavorable to us. Similarly, if any litigation to which we are a party is resolved adversely, we may be subject to an unfavorable judgment that may not be reversed upon appeal. The terms of such a settlement or judgment may require us to cease some or all of our operations or pay substantial amounts to the other party. In addition, we may have to seek a license to continue practices found to be in violation of a third party’s rights, which may not be available on reasonable terms, or at all, and
may significantly increase our operating costs and expenses. As a result, we may also be required to develop alternative non-infringing technology, names or practices or discontinue the practices.
The development of alternative non-infringing technology, names or practices could require significant effort and expense or may not be feasible. Our business, financial condition and results of operations could be adversely affected as a result of an unfavorable resolution of the disputes and litigation referred to above.
We are subject to claims, lawsuits, investigations, and various proceedings, and face potential liability and expenses for legal claims from the normal course of business activities.
Waitr is involved in litigation arising from the normal course of business activities, including, without limitation, vehicle accidents involving employees and independent contractor drivers resulting in claims alleging personal injuries and medical expenses, labor and employment claims, allegations of intellectual property infringement, securities laws claims, physical damage and workers’ compensation benefit claims as a result of alleged conduct involving its employees, independent contractor drivers, and third-party negligence. Although Waitr maintains insurance that it believes generally covers liability for potential damages in many of these ordinary course litigation matters, insurance coverage is not guaranteed, there are limits to insurance coverage, certain activities are not covered by insurance, and in certain instances claims are met with denial of coverage positions; accordingly, we could suffer material losses as a result of these claims, whether from situations where a claim exceeds coverage amount, denial of coverage positions, lack of coverage or for other reasons. The nature of our business in particular subjects us to potential exposure resulting from vehicular accidents involving independent contractor drivers or our employees; while many of these negligence claims do not involve significant damage, from time to time certain vehicular accidents result in allegations of significant personal injury to, and medical expenses incurred by, third parties, and death. We actively manage claims alleging significant damages resulting from vehicular accidents and, while we currently believe that we have sufficient insurance coverage for potential exposure from the following two claims, we note:
•In May 2020, the Company was named as a defendant in Mary Ritchey, Individually and as Conservator for A.M., a minor, vs. Kristi Rando, Waitr Holdings, Inc., et al., Civil No. 1CCV-20-0722 LWC, and Robert P. McPherson vs. Kristi Rando, Waitr Holdings, Inc., et al., Civil No. 1CCV-20-0764 LWC,consolidated and which is currently pending in the Circuit Court of the First Circuit, State of Hawaii. This action is a result of an automobile accident that occurred in October 2018 involving an employee of a Company subsidiary and the alleged substantial injuries and damages as a result thereof. While this lawsuit is in early stages, and it is not currently possible to estimate the amount or range of any potential losses, the Company intends to vigorously defend this lawsuit.
•In October, 2017, the Company was named as a defendant in the matter of Michael Boone and Jennifer Walters, individually and on behalf of their minor child Grace Boone, vs. Waitr Inc., pending in the 22nd Judicial District Court for the Parish of St. Tammany, State of Louisiana. The action arises from a pedestrian/vehicle collision that occurred in November 2016, and the alleged substantial damages as a result thereof. While this litigation is in its early stages, and it is not currently possible to estimate the amount or range of any potential losses, the Company intends to vigorously defend this lawsuit.
Litigation is unpredictable and we may determine in the future that certain existing claims have greater exposure or liability than previously understood. We are also subject to potential governmental proceedings, inquiries and claims. These lawsuits and proceedings may be time-consuming, expensive and disruptive to normal business operations.
Our use of open source software could expose us to “copyleft” claims or otherwise subject us to business or legal risk.
We use open source software in our products. Our use of open source software in our products may require us to license innovations that are material to our business and may also expose us to increased litigation risk. If the protection of our proprietary rights is inadequate to prevent unauthorized use or appropriation by third parties, the value of our brands and other intangible assets may be diminished and competitors may be able to more effectively mimic our service and methods of operations. Any of these events could have an adverse effect on our business and financial
results.We may require additional capital to pursue our business objectives and respond to business opportunities, challenges or unforeseen circumstances. Insufficient capital can harm our operating, business and financial results.
We intend to continue to make investments to support our growth and may require additional capital to pursue our business objectives and respond to business opportunities, challenges or unforeseen circumstances, including to increase our marketing expenditures to improve brand awareness, develop new product and service offerings or further improve the
Platforms and existing product and service offerings, enhance our operating infrastructure and acquire complementary businesses and technologies. Accordingly, we may need to engage in equity or debt financings to secure additional funds. However, additional funds may not be available when we need them, on terms that are acceptable to us, or at all. Volatility in the credit markets also may have an adverse effect on our ability to obtain debt financing.
If we raise additional funds through further issuances of equity or convertible debt securities
(whether through our at-the-market program or otherwise), our existing stockholders could suffer significant dilution, and any new equity securities we issue could have rights, preferences and privileges superior to those of holders of our common stock. If we are unable to obtain adequate financing or financing on terms satisfactory to us, when we require it, our ability to continue to pursue our business objectives and to respond to business opportunities, challenges or unforeseen circumstances could be significantly limited, and our business, operating results, financial condition and prospects could be materially adversely affected.
If our employees were to unionize, our operating costs could increase and our ability to compete could be impaired.
None of our employees are currently represented under a collective bargaining
agreement; however,agreement. However, we always face the risk that our employees
willmay try to unionize, and if our independent contractors were ever
re-classifiedreclassified as employees, the magnitude of this
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risk would increase. Further, Congress or one or more states could approve legislation and/or the National Labor Relations Board could render decisions or implement rule changes that could significantly affect our business and our relationship with employees and independent contractors, including actions that could substantially liberalize the procedures for union organization. In addition, we can offer no assurance that the Department ofNational Labor Relations Board will not adopt new regulations or interpret existing regulations in a manner that would favor the agenda of unions.
Any attempt to organize by our employees could result in increased legal and other associated costs and divert management attention, and if we entered into a collective bargaining agreement, the terms could negatively affect our costs, efficiency and ability to generate acceptable returns on the affected operations. In particular, the unionization of our employees could have a material adverse effect on our business, financial condition, results of operations, cash flows and prospects because:
•Restrictive work rules could hamper our efforts to improve and sustain operating efficiency and could impair our service reputation and limit our ability to provide our services;
•A strike or work stoppage could negatively impact our profitability and could damage customer and employee relationships; and
•An election and bargaining process could divert management’s time and attention from our overall objectives and impose significant expenses.
Failure to maintain an effective system of disclosure controls and internal control over financial reporting could have an adverse effect on our business and results of operations.
IfAs a public company, we are subject to the requirements of the Sarbanes-Oxley Act of 2002, which requires, among other things, that we maintain effective disclosure controls and procedures and internal control over financial reporting. In addition, commencing with the fiscal year ended December 31, 2021, our independent contractors are deemed by regulatorsregistered public accounting firm is required to formally attest to the effectiveness of our internal control over financial reporting. If we fail to adequately establish and maintain effective internal controls over financial reporting, or judicial processif our independent registered public accounting firm determines we have one or more material weaknesses in our internal control over financial reporting, we could lose investor confidence in the accuracy and completeness of our financial statements, which could have an adverse effect on our business, our financial condition, and the trading price of our common stock.
Risks Related to be our employees, thenOur Industry
Our industry is highly competitive and fragmented, and our business and results of operations
could be adversely affected.Taxmay suffer if we are unable to adequately address downward pricing and other regulatory authoritiescompetitive pressures.
We compete with many traditional and online and mobile app ordering and general delivery companies of varying sizes, including many that have greater access to restaurants, a wider range of services, a wider range of menu or delivery items, greater capital resources, or other competitive advantages. Traditional ordering techniques involve advertising by restaurants in low-cost paper publications and through traditional online and offline media channels, with consumers simply calling restaurants or delivery services to place orders. Traditional takeout or delivery services are often lower cost than the Platforms and are difficult to disrupt. We also compete with smaller, regional and local companies that cover
specific locations with specific restaurants or that offer niche services. We also compete, to a lesser extent, with restaurants that hire their own delivery drivers for online, mobile application or telephone orders. Numerous competitive factors could impair our ability to maintain or improve our profitability. These factors include the following:
•Many of our competitors’ periodically reduce or eliminate their delivery charges to consumers or commissions that they charge to restaurants to gain business, especially during times of increased competition or reduced growth in the past assertedeconomy, which may limit our ability to maintain or increase our order commissions and delivery charges, may require us to reduce our order commissions and delivery charges or may limit our ability to maintain or expand our business;
•Some restaurants have reduced or may reduce the number of mobile app or online ordering and delivery services and technologies that they use by selecting a single core company or a limited number of providers as approved service providers and, in some instances, we may not be selected;
•Restaurants could solicit bids from multiple service providers for their mobile application or online ordering and delivery needs, which may depress service fees and commission rates or result in a loss of business to competitors;
•The continuing trend toward consolidation in the online and mobile app ordering and delivery industry could result in larger companies with greater financial resources and other competitive advantages, and we may have difficulty competing with them and ultimately lose business to these competitors;
•Advances in technology may require us to increase investments in order to remain competitive, and our restaurant diners and consumers may not be willing to accept higher service fees, commission rates or delivery charges to cover the cost of these investments;
•Higher fuel prices and, in turn, higher fuel surcharges may cause some of the independent contractor drivers to demand higher independent contractor driver rates;
•Intense competition from “gig economy” companies in general may negatively impact independent contractor driver, restaurant customer and/or consumer relationships and service rates;
•Restaurants could develop (and certain restaurants have developed) their own online or mobile app ordering and delivery technology and hire their own drivers to make their own deliveries, which could reduce demand for our services to restaurants and limit choices for consumers, reducing the number and frequency of orders using our technology; and
•Continued debate and uncertainty in various jurisdictions regarding gig economy companies’ treatment of drivers as independent contractors, which could increase our independent contractor expenses in certain typesfuture periods.
Our business depends on discretionary spending patterns in the areas in which the restaurants on our Platforms operate and in the economy at large. Economic downturns or other events (like coronavirus or similar widespread health/pandemic outbreaks) impacting the United States and global economy could materially adversely affect our results of operations.
Purchases at restaurants and food and beverage hospitality services locations are discretionary for consumers and we are therefore susceptible to changes in discretionary spending patterns or economic slowdowns in the geographic areas in which restaurants on our Platforms operate and in the economy at large. Discretionary consumer spending can be impacted by general economic conditions, unemployment, consumer debt, inflation, rising gasoline prices, interest rates, consumer confidence, and other macroeconomic factors. We believe that consumers generally are more willing to make discretionary purchases, including delivery, dine-in or carryout of restaurant meals, during favorable economic conditions. Disruptions in the overall economy (including disruptions due to coronavirus or similar health/pandemic events), including high unemployment, inflation, rising gasoline prices, financial market volatility and unpredictability, and the related reduction in consumer confidence, could negatively affect food and beverage sales throughout the restaurant industry, including orders through the Platforms. Additionally, merchants on our Platforms may be negatively impacted by general economic conditions, supply chain issues, labor shortages, inflation, or other macroeconomic factors, which could negatively impact their ability to fulfill orders. There is also a risk that if uncertain economic conditions persist for an extended period of time or worsen, consumers might make long-lasting changes to their discretionary spending behavior, including ordering food for delivery, dine-in or carryout less frequently. The ability of the U.S. economy to handle this uncertainty is likely to be affected by many national and international factors that are beyond our control. These factors, including national, regional and local politics and economic conditions, continued impact of the COVID-19 pandemic, disposable consumer income and consumer confidence, also affect discretionary consumer spending. If any of these factors
cause restaurants to cease operations or cease using the Platforms, it could also significantly harm our financial results, for the reasons set forth elsewhere in these risk factors. Continued uncertainty in or a worsening of the economy, generally or in a number of our markets, and diners’ reactions to these trends could adversely affect our business and cause us to, among other things, reduce the number and frequency of new market openings or cease operations in existing markets.
Our industry is affected by general economic and business risks that are largely beyond our control.
Our industry is highly cyclical, and our business is dependent on a number of factors, many of which are beyond our control. We believe that some of the most significant of these factors are economic changes that affect supply and demand in dining out in general, such as:
•changes in diners’ dining habits and in the availability of disposable income for ordering food from restaurants;
•excess restaurant capacity in comparison with food order demand;
•downturns in restaurants’ business cycles;
•recessionary economic cycles, downturns or other events (like the COVID-19 or similar widespread health/pandemic outbreaks); and
•closure of restaurants and economic impact on diners as a result of the COVID-19 pandemic.
The risks associated with these factors are heightened when the U.S. and/or driving positions are employeesglobal economy is weakened. Some of the companyprincipal risks during such times are as follows:
•We may experience low overall food and beverage order levels because our diners’ demand for our services generally correlate with the strength of the U.S. and, to a lesser extent, global economy;
•Certain of the restaurants on our Platforms may face credit issues and cash flow problems, particularly if they encounter increased financing costs, decreased access to capital or loss of customers as a result of the COVID-19 pandemic or higher prices due to inflationary pressures, which theymay decrease diner demand for restaurant prepared food, and such issues and problems may affect the number of orders that occur through the Platforms;
•Food ordering and dining out patterns may change as food supply chains are deliveringredesigned and customer tastes change, resulting in an imbalance between restaurants’ available menu items and the demands of Active Diners;
•Diners may select competitors that offer lower delivery charges, commission rates or driving, rather than independent contractors. Taxingother charges from among existing choices in an attempt to lower their costs, and otherwe might be forced to lower our rates or lose restaurants offering food or diners ordering food through the Platforms; and
•Disruptive health events or pandemics, such as the COVID-19 pandemic and the governmental regulatory authorities and courts apply a variety of standardsresponse in their determinationconnection therewith, may have significant, negative economic effects on the geographic areas in which we operate, which may include impacts to ordering, carryout, dine-in or delivery habits, availability of independent contractor status. Ifdelivery drivers, and restaurants’ ability to receive and prepare food. Additionally, many of our markets include colleges or universities whose populations fluctuate between semesters. Temporary closures or suspension of semesters by colleges and universities in response to the COVID-19 pandemic or other health events may have a material adverse effect upon our operations and financial results.
We are also subject to cost increases outside of our control that could materially reduce our profitability if we are unable to increase our rates sufficiently. Such cost increases include, but are not limited to, compensation to independent contractor drivers, are determinedinterest rates, taxes, license and registration fees, insurance, payment processing and other technology related fees, and the costs of healthcare for our employees.
The business levels of restaurants on the Platforms also may be negatively affected by adverse economic conditions or financial constraints, which could lead to
be our employees, we would incur additional exposure under federal and state tax, workers’ compensation, unemployment benefits, labor, employment, and tort laws, including for prior periods, as well as potential liability for employee benefits and tax withholdings.The requirementsdisruptions in the availability of being a public company, including compliance with the reporting requirementspopular order items, reducing use of the Exchange Act and the requirements of the Sarbanes-Oxley Act, may strainPlatforms. A significant interruption in our resources,normal order levels could disrupt our operations, increase our costs and distract management.
Asnegatively impact our ability to serve our diners.
In addition, events outside our control, such as strikes or other work stoppages at our facilities, or actual or threatened armed conflicts or terrorist attacks, efforts to combat terrorism, military action against a public company, we must comply with certain laws, regulations andforeign state or group
located in a foreign state, or heightened security requirements certain corporate governance provisionscould lead to reduced economic demand, reduced availability of credit or ordering capabilities of the Sarbanes-Oxley ActPlatforms. Such events or enhanced security measures in connection with such events could impair our operations and result in higher operating costs.
We face risks related to health epidemics and other outbreaks, which could significantly disrupt our operations.
Waitr has thus far been able to operate effectively during the COVID-19 pandemic. However, the spread of 2002, related regulationscertain COVID variants and cases rising in areas with low vaccination rates provide continued uncertainty as to the potential short and long-term impacts of the SECpandemic on the global economy and on the Company’s business, in particular. There remains uncertainty as to whether or not the pandemic will continue to impact diner behavior, and if so, in what manner. To the extent that the COVID-19 pandemic, or a similar public health threat, adversely impacts the Company’s business, results of operations, liquidity or financial condition, it may also have the effect of heightening many of the other risks described in the risk factors in this Form 10-K.
In response to the COVID-19 pandemic, several jurisdictions have implemented or are considering implementing fee caps, fee disclosure requirements and similar measures that could negatively impact the Company’s financial results.
In an attempt to provide relief to restaurants which have been materially and adversely impacted by closures and other governmental limitations placed on restaurant and bar activities because of the COVID-19 pandemic, several jurisdictions across the United States have implemented caps on restaurant fees charged by local food delivery logistics platforms. Thus far, these fee caps have been implemented in relatively few jurisdictions where we have operations. However, certain of these jurisdictions have implemented permanent regulations capping restaurant fees charged by food delivery logistics platforms. In addition, other jurisdictions where we operate are currently considering similar caps and others may decide to implement similar caps. If permanent fee caps, fee disclosure requirements or similar measures are more broadly implemented in jurisdictions in which we operate, our business, financial condition, and results of operations will be adversely affected.
The change in presidential administration could result in increased misclassification claims against the Company.
During the Trump administration, the U.S. Department of Labor (“DOL”) relaxed enforcement of misclassification claims under the Fair Labor Standards Act (“FLSA”). Additionally, just before President Trump left office, the DOL issued a new, company-friendly independent contractor standard via regulation that was set to go into effect in March 2021. However, after President Biden took office, the DOL paused and ultimately rescinded implementation of the regulation in May 2021. The DOL has not yet proposed a substitute regulation, meaning that previous, more worker-friendly standard is still in effect. Some legal experts expect the DOL to issue additional regulations or guidance proposing an even more worker-friendly standard, such as the “ABC” test that was implemented in California. Legal experts also expect the DOL under President Biden to become more aggressive in enforcing misclassification claims against companies, particularly in the gig economy space. The issuance of such additional regulations or guidance, or the increase in such DOL enforcement activity, could adversely affect our operations and profitability.
We rely on restaurants in our network for many aspects of our business, and their failure to maintain their service levels could harm our business.
Diners demand quality food at reasonable prices. The ability of diners to obtain such quality food from restaurants they like on a timely basis through the Platforms drives the primary value of the Platforms. Our ability to provide diners with a high-quality and compelling ordering experience depends, in part, on diners receiving competitive prices, convenience, customer service and responsiveness from restaurants from whom they order. If these restaurants do not meet or exceed diner expectations with competitive levels of convenience, customer service, price and responsiveness, the value of our brands may be harmed, our ability to attract new diners to the Platforms may be limited and the
requirementsnumber of
Nasdaq. For example, we have had to:institute a more comprehensive compliance function;
comply with rules promulgated by Nasdaq;
prepare and distribute periodic public reports in compliance with obligations underdiners placing orders through the federal securities laws;
establish new internal policies, such as those relating to insider trading; and
involve and retain to a greater degree outside counsel and accountants in the above activities.
Complying with statutes, regulations and requirements relating to public companies can occupy a significant amount of time of management and significantly increase our costs and expenses,Platforms may decline, which could have a material adverse effect on our business, financial condition and results of operations. Likewise, if restaurants face challenges or difficulties set forth elsewhere in these risk factors, the number of restaurants on the Platforms could decline, the price of food could increase or customer service levels could suffer, all of which could harm our business and results of operations.
If use of the Internet via websites, mobile devices and other platforms, particularly with respect to online ordering, does not continue to increase as rapidly as we anticipate, our business and growth prospects may be harmed.
Our business and growth prospects substantially depend upon the continued and increasing use of the Internet and mobile telecommunications as an effective medium of transactions by diners. Orders on the Platforms are conducted using the Internet and/or mobile networks. Historical rates of growth and adoption in Internet and mobile wireless communications may not predict future rates of growth or adoption. Diners or restaurants may not continue to use the Internet or mobile networking services to order their food at current or increased growth rates or at all. Consumers in our industry (and in others) may reject the use of the Internet and mobile applications as a viable platform or resource for a number of reasons in the future, including:
•actual or perceived lack of security of information or privacy protection;
•possible disruptions, computer viruses or other damage to Internet servers, users’ computers or mobile applications;
•excessive governmental regulation; and
•unacceptable delays due to actual or perceived limitations of wireless networks.
The nature of our business and content on the Platforms exposes us to potential liability and expenses for legal claims that could materially affect our results of operations and cash flows. business.
We face potential liability, expenses for legal claims and harm to our business relating to the nature of the delivery, dine-in and carryout food business, including potential claims related to food offerings, delivery and quality. For example, third parties have in the past and could in the future assert legal claims against us in connection with personal injuries related to food poisoning or tampering or accidents caused by the independent contractor delivery drivers. Alternatively, we could be subject to legal claims relating to the sale of alcoholic beverages by restaurants on our Platforms to underage diners.
Reports of food-borne illnesses, whether true or not, could adversely impact the results of our operations regardless of whether our diners actually suffer such illnesses from orders on the Platforms. Food-borne illnesses and other food safety issues have occurred in the food industry in the past and could occur in the future. In addition, consumer preferences could be affected by health concerns about the consumption of foods provided on the Platforms, even if those concerns do not directly relate to food items available on the Platforms. A negative report or negative publicity, whether related to a restaurant on one of our Platforms or to a competitor in the industry, may have an adverse impact on demand for the restaurants’ food and could result in decreased diner orders on the Platforms. A decrease in orders or Active Diners as a result of these health concerns or negative publicity could materially harm our brands, business, financial condition and results of operations.
Furthermore, our managementreliance on third-party food suppliers and distributors increases the risk that food-borne illness incidents could be caused by factors outside of our control and that multiple markets for our services would be affected rather than a single market. We cannot assure that all food items will be properly maintained during delivery to diners or that the independent contractor drivers will identify food that is problematic upon pickup. If diners become ill from food-borne illnesses, we and/or restaurants on our Platforms could be forced to temporarily suspend service. Furthermore, any instances of food contamination, whether or not they are related to us, could subject us or restaurants to litigation and/or regulation by applicable governmental authorities.
We face the prospect of liabilities and expenses relating to the content and other information that we publish on the Platforms, third-party sites and/or relating to our marketing efforts. We could face claims based on the violation of intellectual property rights, such as copyright infringement claims based on the unauthorized use of menu content or other items. Although we typically obtain a restaurant’s consent to publish their menu items prior to posting them on the Platforms, we may not always be successful in obtaining such consent. We could incur significant costs investigating and defending such claims and, if we are found liable, significant damages. If any of these events occur, our business and financial results could be adversely affected.
We have incurred and expect to continue to incur expenses relating to legal claims. The frequency of such claims is unpredictable. We have experienced diversion of attention by management to address these claims, and such claims can result in significant costs to investigate and defend, regardless of the merits of such claims. The potentially significant number and dollar amount of claims could materially affect our results of operations and harm our business.
Our storage, processing and use of data, some of which contains personal information, subjects us to complex and evolving federal and state laws and regulations regarding privacy, data protection, and other matters. Many of these laws and regulations are subject to change and uncertain interpretation, and could result in investigations, claims, changes to our business practices, increased cost of operations, and declines in user growth, retention, or engagement, any of which could seriously harm our business.
We are subject to a variety of laws and regulations in the United States that involve matters central to our business, including user privacy, sweepstakes, rewards or coupons, rights of publicity, data protection, content, intellectual property, distribution, electronic contracts and other communications, e-commerce, competition, protection of minors, consumer protection, taxation, libel, defamation, internet or data usage, and online-payment services. These laws and regulations constantly evolve and remain subject to significant change. In addition, the application and interpretation of these laws and regulations are often uncertain, particularly in the new and rapidly evolving industry in which we operate. Because we store, process, and use data, some of which contains personal information, we are subject to complex and evolving federal and state laws and regulations regarding privacy, data protection, and other matters. Many of these laws and regulations are subject to change and uncertain interpretation, and could result in investigations, claims, changes to our business practices, increased cost of operations, and declines in diner and restaurant growth, orders, retention, or engagement, any of which could adversely affect our business.
In connection with the Cape Payment Acquisition, we receive certain revenue from financial institutions that provide services to customers operating in the cannabis industry, which may expose us to changes related to the enforcement of federal law on cannabis.
In August 2021, we acquired substantially all of the assets of the Cape Payment Companies with respect to their business operations. As such, we facilitate merchant—including state licensed cannabis businesses—access to third-party payment processing solution providers and/or financial institutions (e.g., payment processors, banks and credit unions) that are willing to service them. For these referral services, we are paid exclusively by the financial institutions and/or Providers—never by the merchants—on a monthly or bi-monthly basis based on the volume of transactions the financial institutions and/or Providers perform for the merchants. Any risks related to the cannabis industry that may adversely affect the clients and potential clients of these Providers and/or financial institutions may, in turn, adversely affect us. Specific risks we might face include, but are not limited to, the following:
Cannabis remains illegal under United States federal law
Cannabis is a Schedule-I controlled substance under the Controlled Substances Act, or CSA (21 U.S.C. § 846), and is illegal under federal law. Under U.S. federal law, a Schedule I drug or substance has a high potential for abuse, no accepted medical use in the U.S. and a lack of safety for the use of the drug under medical supervision. The concepts of “medical cannabis” and “adult-use cannabis” do not exist under U.S. federal law. It remains illegal under federal law to grow, cultivate, sell or possess cannabis for any purpose or to assist or conspire with those who do so. Even in those states where the use of cannabis has been authorized, its use remains a violation of federal law. Since federal law criminalizing the use of cannabis is not preempted by state laws that legalize its use, strict enforcement of federal law regarding cannabis could adversely affect our operations and financial performance.
Businesses that are not directly engaged in the cannabis industry, but that transact business with cannabis companies, also face at least a theoretical risk of being prosecuted for a violation of the CSA. In addition, such transactions may result in alleged violations of anti-money laundering and racketeering laws, 18 U.S.C. §§ 1961 et seq., among other federal laws and regulations. In light of our receiving revenue from financial institutions and/or Providers that provide services directly to businesses that violate the CSA—and that such business operations will continue—there is a theoretical risk that we could be prosecuted as a co-conspirator with, or for aiding and abetting, other parties’ violations of the CSA.
Uncertainty of federal enforcement
On January 4, 2018, Attorney General Sessions rescinded the previously issued memoranda (the “Cole Memoranda”) from the U.S. Department of Justice (“DOJ”) that had de-prioritized the enforcement of federal law against cannabis businesses that comply with state cannabis laws, adding uncertainty to the question of how the federal government will choose to enforce federal laws, including but not limited to the CSA, regarding cannabis. Under previous administrations, the DOJ indicated that those users and suppliers of cannabis who complied with state laws, which required compliance with certain criteria, would not be prosecuted. Attorney General Sessions issued a memorandum (“Sessions Memorandum”) to all United States Attorneys in which the DOJ affirmatively rescinded the previous guidance as to
cannabis enforcement, calling such guidance “unnecessary.” This one-page memorandum was vague in nature, stating that federal prosecutors should use established principles in setting their law enforcement priorities. Thus, federal prosecutors were free then (and continue to be free) to utilize their prosecutorial discretion to decide whether to prosecute cannabis activities despite the existence of state-level laws that may be inconsistent with federal prohibitions. No direction was given to federal prosecutors in the Sessions Memorandum as to the priority they should ascribe to such cannabis activities, and resultantly it is uncertain how active U.S. federal prosecutors will be in relation to such activities.
On November 7, 2018, Jeff Sessions resigned from his position as Attorney General. Following Mr. Sessions’ resignation, William Barr was eventually appointed to the role. During his Senate confirmation hearing, Mr. Barr stated that he disagreed with efforts by states to legalize cannabis, but would not go after cannabis companies in states that legalized it under Obama administration policies. He stated further that he would not upset settled expectations that have arisen as a result of the Cole Memoranda. Federal enforcement of cannabis-related activity remained consistent with the priorities outlined in the Cole Memoranda throughout Attorney General Barr’s tenure.
In January 2021, Joseph R. Biden Jr. was sworn in as the new President of the United States. President Biden nominated federal judge Merrick Garland to serve as his Attorney General. During his confirmation hearings in the Senate on February 22, 2021, U.S. Attorney General, Merrick Garland, noted that it “does not seem to me a useful use of limited resources … to be pursuing prosecutions in states that have legalized and that are regulating the use of marijuana, either medically or otherwise.” The Senate confirmed Judge Garland as Attorney General on March 10, 2021.
Regarding medical cannabis specifically, it has largely been shielded from federal enforcement actions by acts of the United States Congress in the form of what is commonly called the “Joyce-Blumenauer Amendment,” which prevents federal prosecutors from using federal funds to impede the implementation of medical cannabis laws enacted at the state-level, subject to the United States Congress restoring such funding. This amendment has always applied solely to medical cannabis programs, and has no effect on pursuit of recreational cannabis activities. The amendment has historically been passed as an amendment to omnibus appropriations bills, which by their nature expire at the end of a fiscal year or other defined term. A pair of recent stopgap spending bills continued the protections for the medical cannabis marketplace and its lawful participants from interference by the U.S. DOJ, with the most recent extension effective through February 18, 2022. President Biden became the first U.S. President to recommend that the amendment be extended when he proposed continuing it as part of his 2022 budget.
In July 2020, the House of Representatives passed the “Blumenauer-McClintock-Norton-Lee amendment,” to the Commerce, Justice, Science (CJS) Appropriations bill. That amendment proposed continuing the Joyce-Blumenauer Amendment’s protections for state medical cannabis programs and extending those protections to include recreational programs in states where recreational cannabis is legal. The amendment was not included in the final spending bill, so at this time the protections afforded by the Joyce-Blumenauer Amendment apply only to medical cannabis programs.
Should the Joyce-Blumenauer Amendment language not be extended beyond February 18, 2022, there can be no assurance that the federal government will not seek to prosecute cases involving medical cannabis businesses that are otherwise compliant with state law.
Unless and until the federal government changes the CSA with respect to its treatment of cannabis (and as to the timing or scope of any such potential amendments there can be no assurance), there is a risk that U.S. federal authorities may choose to enforce current federal law that criminalizes cannabis. If the federal government begins to enforce federal laws relating to cannabis in states where the sale and use of cannabis is currently legal, or if existing applicable state laws are repealed or curtailed, our business, results of operations, financial condition and prospects would be materially adversely affected.
Such potential proceedings could involve significant restrictions being imposed upon us, while diverting the attention of key executives. Such proceedings could have a material adverse effect on us, as well as on our reputation, even if such proceedings were concluded successfully in our favor. In the extreme case, such proceedings could ultimately involve the prosecution of our key executives or the seizure of corporate assets; however as of the date hereof, we believe that proceedings of this nature are remote. Moreover, violations of any federal laws and regulations may also result in significant fines, penalties, administrative sanctions, convictions or settlements arising from civil proceedings conducted by either the federal government or private citizens, or criminal charges, including, but not limited to, disgorgement of profits, cessation of business activities or divestiture. This could have a material adverse effect on us, including our reputation and ability to conduct business, our financial position, operating results, profitability or liquidity. In addition, it is difficult for us to estimate the time or resources that would be needed for the investigation of any such matters or its final resolution
because, in part, the time and resources that may be needed are dependent on the nature and extent of any information requested by the applicable authorities involved, and such time or resources could be substantial.
There is no certainty as to how the U.S. DOJ, Federal Bureau of Investigation and other government agencies will handle cannabis matters in the future. The Company regularly monitors the activities of the current administration in this regard.
Banking laws and regulations could limit access to banking services and expose us to risk
Our receipt of payments from third-party financial institutions and/or Providers providing services for customers engaged in state-legal cannabis operations could also subject those institutions to the consequences of a variety of federal laws and regulations that involve money laundering, financial record keeping and proceeds of crime, including the Bank Secrecy Act (“BSA”), as amended by Title III of the Uniting and Strengthening America by Providing Appropriate Tools Required to Intercept and Obstruct Terrorism Act of 2001 (USA PATRIOT Act), the Racketeer Influenced and Corrupt Organizations Act (RICO), and any related or similar rules, regulations or guidelines, issued, administered or enforced by the federal government.
By receiving payments from these third-party financial institutions and/or Providers based on revenues derived by those institutions from federally illegal cannabis businesses, we arguably are “indirectly” obtaining property derived from unlawful activity. Accordingly, prosecutors could argue that we violate federal anti-money laundering statutes (“MLCA”) in the course of providing services to cannabis-related businesses.
In the event that any of our operations, or any proceeds thereof, any dividends or distributions therefrom, or any profits or revenues accruing from such operations in the U.S. were found to be in violation of money laundering legislation or otherwise, such transactions may be viewed as proceeds of crime under one or more of the statutes noted above or any other applicable legislation. This could restrict or otherwise jeopardize our ability to declare or pay dividends or effect other distributions.
Further, many banks refuse to provide banking services to businesses involved in the cannabis industry due to the present state of federal laws and regulations governing financial institutions. Additionally, some courts have denied cannabis-related businesses bankruptcy protection, thus, making it very difficult for lenders to recoup their investments, which may limit the willingness of banks to lend to us. Accordingly, we may experience difficulties in obtaining and maintaining regular banking and financial services because of the activities of the clients of third-party financial institutions and Providers, which may in turn adversely affect our business.
Regarding the BSA, specifically, the Department of the Treasury, Financial Crimes Enforcement Network, has not rescinded the “FinCEN Memo” dated February 14, 2014. This guidance includes burdensome due diligence expectations and reporting requirements, and does not provide any safe harbors or legal defenses from examination or regulatory or criminal enforcement actions by the U.S. DOJ, FinCEN or other federal regulators. Thus, many banks and other financial institutions in the United States choose not to provide banking services to cannabis-related businesses or rely on this guidance, which can be amended or revoked at any time by the Biden administration.
Risk of legal, regulatory or other political change
The success of the business strategy relating to the assets acquired from the Cape Payment Companies depends, in part, on the legality of the cannabis industry. The political environment surrounding the cannabis industry in general can be volatile and the regulatory framework remains in flux. To our knowledge, as of the date hereof, some form of cannabis has been legalized in 36 states, the District of Columbia, and the territories of Guam, U.S. Virgin Islands, Northern Mariana Islands and Puerto Rico; however, the risk remains that a shift in the regulatory or political realm could occur and have a significant impact on the industry as a whole, adversely impacting our business, results of operations, financial condition or prospects.
This growth strategy is contingent, in part, upon certain federal and state regulations being enacted to facilitate the legalization of medical and adult-use cannabis. If such regulations are not enacted, or enacted but subsequently repealed or amended, or enacted with prolonged phase-in periods, our growth in this particular market could be restricted or negatively impacted.
We are unable to predict with certainty when and how the outcome of these complex regulatory and legislative proceedings will affect our business in this particular market.
Further, there is no guarantee that state laws legalizing and regulating the sale and use of cannabis will not be repealed or overturned, or that local governmental authorities will not limit the applicability of state laws within their respective jurisdictions. If the federal government begins to enforce federal laws relating to cannabis in states where the sale and use of cannabis is currently legal under state law, or if existing applicable state laws are repealed or curtailed, our business, results of operations, financial condition and prospects would be materially adversely affected. Federal actions against individuals or entities engaged in the cannabis industry or a repeal or failure to re-authorize laws or protections like the Joyce-Blumenauer Amendment could adversely affect our business, results of operations, financial condition and prospects.
Multiple states and local jurisdictions currently impose special taxes or fees on businesses in the cannabis industry. We are aware that additional jurisdictions are considering adding such taxes. It is a potential yet unknown risk at this time that other states are in the process of reviewing such additional fees and taxation. Should such special taxes or fees be adopted, this could have a material adverse effect upon our business, results of operations, financial condition or prospects.
Overall, the medical and adult-use cannabis industry is subject to significant regulatory change at both the state and federal level. Our inability to respond to the changing regulatory landscape may cause us to not be successful in developing this particular market and could adversely affect us.
The cannabis industry is a new industry that may not succeed
The cannabis industry is a new industry subject to extensive regulation, and there can be no assurance that it will grow, flourish or continue to the extent necessary to facilitate our success in this particular market.
Our operations in the U.S. cannabis market as a result of the assets acquired from the Cape Payment Companies may become the subject of heightened scrutiny
For the reasons set forth above, these operations in the U.S., and any future operations in this particular market may become the subject of heightened scrutiny by regulators, stock exchanges and other authorities in the U.S. As a result, we may be subject to significant direct and indirect interaction with public officials. There can be no assurance that this heightened scrutiny will not in turn lead to the imposition of certain restrictions on our ability to exploit this acquisition.
Government policy changes or public opinion may also result in a significant influence over the regulation of the cannabis industry in the U.S. or elsewhere. A negative shift in the public’s perception of medical and/or adult-use cannabis in the U.S. or any other applicable jurisdiction could affect future legislation or regulation. Among other things, such a shift could cause state jurisdictions to abandon initiatives or proposals to legalize medical and/or adult-use cannabis, thereby limiting the number of new state-legal cannabis markets into which we could expand. Any inability to fully implement such expansion strategy may result in a material adverse effect on this business, as well as the financial condition, results of operations or prospects thereof.
Regulatory scrutiny of the business comprising the Cape Payment Companies’ industry may negatively impact our ability to raise additional capital
Our business activities relating to the assets acquired from the Cape Payment Companies rely, in part, on newly established and/or developing laws and regulations in the various states in which this business will operate. These laws and regulations are evolving and subject to change with minimal notice. Regulatory changes may adversely affect our results of operations in this regard. Additionally, the cannabis industry may come under the scrutiny or further scrutiny by the U.S. DOJ or other federal, state or non-governmental regulatory authorities or self-regulatory organizations that supervise or regulate the medical and/or adult-use cannabis markets in the U.S. It is impossible to determine the extent of the impact of any new laws, regulations or initiatives that may be proposed, or whether any proposals will become law. The regulatory uncertainty surrounding this industry may adversely affect our business and operations, including without limitation, the costs to remain compliant with applicable laws and the impairment of our ability to raise additional capital.
Our operations as a result of the Cape Payment Acquisition may expose us to risk under state money transmitter laws and regulations.
The Cape Payment Companies have not historically obtained state money transmitter licenses in connection with facilitating merchant access to Providers or financial institutions based on the position that the Cape Payments Companies themselves do not engage in the business of money transmission. However, certain state money transmitter licensing laws cover persons that advertise, solicit or hold themselves out as providing money transmission. Governmental authorities may interpret their money transmitter licensing laws overly broad, inquire about the licensing status of the Cape Payments Companies, assert that the Cape Payment Companies should be licensed based on the results of their inquiries, and seek to take enforcement action against the Cape Payment Companies, including assessing monetary fines, for purported past unlicensed activities. In response, the Cape Payments Companies may contest the governmental authority’s assertion or action, obtain the license, or cease doing business in the subject state. Such inquires may adversely affect our business and operations, including, the payments of fines, the cost to comply with state money transmitter laws, the loss of revenue from ceasing business in any state, and the impairment of our ability to raise additional capital.
The market facilitating the entry into merchant agreements by and between merchants and third-party payment processing solution providers is highly competitive and has relatively low barriers to entry.
Competitors have established a sizable market share in the merchant acquiring sector and service more clients than we do. Our growth will depend, in part, on a combination of the continued growth of the electronic payment market and our ability to increase our market share. Many of our competitors have substantially greater financial, technological, and marketing resources than we have. Accordingly, if these competitors specifically target our business model, they may be able to implement programsoffer more attractive third-party solutions. They also may be able to offer and policiesprovide third-party products and services that we do not offer. Additionally, larger financial institutions may decide to perform in-house some or all of the services we provide or could provide, which may afford them with a competitive advantage in the market. One or more of these factors could have a material adverse effect on our business, financial condition and results of operations.
In addition, we are also subject to risks as a result of changes in business habits of our vendors and customers as they adjust to the competitive marketplace. Because our standing arrangements and agreements with third-party payment processing solution providers typically contain no purchase or sale obligations and are terminable by either party upon no or relatively short notice, we are subject to significant risks associated with the loss or change at any time in the business habits and financial condition of key vendors as they adapt to changes in the market.
If we fail to comply with the applicable requirements of the Visa and Mastercard payment networks, those payment networks could seek to fine us, suspend us or terminate our registrations through our bank sponsors.
We do not directly access the payment card networks, such statutes, regulationsas Visa and Mastercard. Accordingly, we must rely on banks or other payment processors to process transactions. To provide our merchant acquiring services, we are registered through our bank sponsors with the Visa and Mastercard networks as service providers for member institutions. Accordingly, we, our bank sponsors and many of our clients are subject to complex and evolving payment network rules. The payment networks routinely update and modify requirements applicable to merchant acquirers, including rules regulating data integrity, third-party relationships (such as those with respect to bank sponsors and ISOs), merchant chargeback standards and PCI DSS. The rules of the card networks are set by their boards, which may be influenced by card issuers, some of which offer competing transaction processing services.
If we or our bank sponsors fail to comply with the applicable rules and requirements of the Visa or Mastercard payment networks, Visa or Mastercard could suspend or terminate our member registration or certification.
Consolidation in the banking and financial services industry could adversely affect our business, results of operations and financial condition.
Consolidations have been, and continue to be, active in the banking and financial services industry. It is possible that larger financial institutions that result from consolidations will have increased bargaining power when negotiating, which could result in less favorable contractual terms for us. Larger financial institutions resulting from consolidations may also decide to perform in-house some or all of the services we provide or could provide. These foregoing matters could have an
effectiveadverse effect on our business, result of operations and
timely manner.While wefinancial condition.
We are currently continuingsubject to execute strategic initiativeseconomic and political risk, the business cycles of third parties and changes in the overall level of consumer and commercial spending, which could negatively impact our business, financial condition and results of operations.
The electronic payment industry depends heavily on the overall level of consumer and commercial spending. We are exposed to realize synergies fromgeneral economic conditions that affect consumer confidence, consumer spending, consumer discretionary income and changes in consumer purchasing habits. A sustained deterioration in general economic conditions, particularly in the Bite Squad MergerUnited States, continued uncertainty for an extended period of time, due to the COVID-19 pandemic, increased gasoline prices, the Ukrainian conflict, inflation and other macroeconomic factors, supply chain disruptions or otherwise, or increases in interest rates, could adversely affect our financial performance by reducing the number or aggregate volume of transactions made using electronic payments. A reduction in the amount of consumer or commercial spending could result in a decrease in our revenue and profits. If merchants make fewer purchases or sales of products and services using electronic payments, or consumers spend less money through electronic payments, there are fewer transactions to process at lower dollar amounts, resulting in lower revenue. Additionally, credit card issuers may reduce costs,credit limits and become more selective in their card issuance practices. Any of these initiatives may never be successful,developments could have a material adverse impact on our financial position and any failure to achieve projected cost savings mayresults of operations.
A decline in the use of cards as payment mechanisms for consumers and businesses or adverse developments in the electronic payment industry in general could adversely affect our business, financial condition and operating results.
If consumers and businesses do not continue to use cards as payment mechanisms for their transactions or if the mix of payments among the types of cards changes in a way that is adverse to us, it could have a material adverse effect on our financial condition and results of operations.
During Regulatory changes may also result in the second halfcharging of 2019additional fees for use of credit or debit cards, thereby impacting use of electronic payments. Additionally, in recent years, increased incidents of security breaches have caused some consumers to lose confidence in the ability of businesses to protect their information, causing certain consumers to discontinue use of electronic payment methods. Security breaches could result in financial institutions canceling large numbers of credit and into 2020, we executed several initiativesdebit cards, or consumers or businesses electing to realize synergies from the Bite Squad Merger and reduce costs. These initiatives included various phases of staff reductions and organizational changes, which included consolidation of operations, support and sales and marketing functions and the discontinuance of the operation of certain under-performing and unprofitable assets. These initiatives are ongoing, and we cannot assure you that we will achieve some or all of the expected benefits of these initiatives. Anycancel their cards following such failure may adversely affect our ability to fund our working capital requirements, maintain compliance with our debt covenants and achieve profitability. Furthermore, there can be no assurance that we will have access to financing on terms satisfactory to us, or at all, to alleviate any lack of success in achieving the total annual savings expected.
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an incident.
Risks Related to Ownership of Our Securities
If we fail to continue to meet all applicable Nasdaq listing requirements, and Nasdaq determines to delist our common stock, the delisting could adversely affect the market liquidity of our common stock and the market price of our common stock could decrease significantly.
Nasdaq listing requirements include the maintenance of a minimum average closing price of at least $1.00 per share during a consecutive 30 trading-day period. On January 26, 2022, we received written notice from Nasdaq indicating that the minimum bid price of our common stock had closed at less than $1.00 per share over the previous 30 consecutive business days, and as a result, did not comply with Listing Rule 5550(a)(2) (the “Bid Price Rule”). In accordance with Listing Rule 5810(c)(3)(A), we are being provided 180 calendar days, or until July 25, 2022, to regain compliance with the Bid Price Rule. If at any time before July 25, 2022, the bid price of our common stock closes at $1.00 per share or more for a minimum of 10 consecutive business days, Nasdaq will provide us with written confirmation of compliance with the Bid Price Rule and the matter will be closed.
If we fail to regain compliance with this closing bid price requirement, our common stock could be delisted from Nasdaq. If this were to occur, trading of our common stock would most likely take place in an over-the-counter market for unlisted securities. This could impact our ability to raise capital. Moreover, an investor would likely find it less convenient to sell, or to obtain accurate quotations in seeking to buy, our common stock in an over-the-counter market, and many investors would likely not buy or sell our common stock due to difficulty in accessing over-the-counter markets, policies preventing them from trading in securities not listed on a national exchange or other reasons. In addition, as a delisted security, our common stock would be subject to SEC rules as a “penny stock,” which impose additional disclosure requirements on broker-dealers. The regulations relating to penny stocks, coupled with the typically higher cost per trade to the investor of penny stocks due to factors such as broker commissions generally representing a higher percentage of the price of a penny stock than of a higher-priced stock, would further limit the ability of investors to trade in our common stock. For these reasons and others, delisting would adversely affect the liquidity, trading volume and price of our securities, causing the value of an investment in us to decrease and having an adverse effect on our business, financial
condition and results of operations, including our ability to attract and retain qualified employees, to raise capital, and execute on a strategic alternative.
The market price of our common stock may be volatile and could decline.
The market price of our common stock may fluctuate significantly in response to various factors, some of which are beyond our control. In addition to the factors discussed in this “Risk Factors” section and elsewhere in this Form 10-K, the factors that could affect our stock price are:
•industry or general market conditions;
•domestic and international political and economic factors unrelated to our performance;
•actual or anticipated fluctuations in our quarterly operating results;
•changes in or failure to meet publicly disclosed expectations as to our future financial performance;
•changes in securities analysts’ estimates of our financial performance or lack of research and reports by industry analysts;
•action by institutional stockholders or other large stockholders, including sales of large blocks of common stock;
•lack of institutional investors;
•speculation in the press or investment community;
•changes in investor perception of us and our industry;
•changes in market valuations or earnings of similar companies;
•announcements by us or our competitors of significant products, contracts, acquisitions or strategic partnerships;
•changes in our capital structure, such as future sales of our common stock or other securities;
•changes in applicable laws, rules or regulations, regulatory actions affecting us and other dynamics; and
•additions or departures of key personnel.
In addition, if the benefits of the Landcadia Business Combination and/or Bite Squad Merger do not meet the expectations of investors or securities analysts, the market price of our securities may decline. Prior to the Landcadia Business Combination, trading in our common stock was not active. Accordingly, the valuation ascribed to our common stock in the Landcadia Business Combination may not be indicative of the price that will prevail in the trading market following the business combination. If an active market for our securities develops and continues, the trading price of our securities following the business combination could be volatile and subject to wide fluctuations in response to the various factors, including those listed above.
The stock markets have experienced extreme volatility over time that has been unrelated to the operating performance of particular companies.
From January 1, 2021 to March 3, 2022, the closing price of our common stock has ranged from a high of $4.14 per share to a low of $0.41 per share. These broad market fluctuations may adversely affect the trading price of our common stock. In the past, following periods of volatility in the market price of a company’s securities, class action litigation has sometimes been instituted against such company. Any litigation of this type brought against us could result in substantial costs and a diversion of our management’s attention and resources, which would harm our business, operating results and financial condition.
We have broad discretion in the use of the net proceeds from our ATM Program and, despite our efforts, we may use the net proceeds in a manner that does not increase the value of a stockholder’s investment.
We currently intend to use the net proceeds from our ATM Program for working capital and general corporate purposes, including sales and marketing expenses, general and administrative expenses and capital expenditures. We may also use a portion of the net proceeds to acquire or invest in businesses, products and technologies that are complementary to our own. Our management has broad discretion over the use and investment of the net proceeds from our ATM Program, and, accordingly, investors in the offering rely upon the judgment of our management with respect to the use of proceeds, with only limited information concerning our specific intentions. These proceeds could be applied in ways that do not improve our operating results or increase the value of a stockholder’s investment.
We have sold and plan to sell additional shares of our common stock in at-the-market offerings and investors who buy shares of our common stock at different times will likely pay different prices.
Investors who purchase shares of our common stock in at-the-market offerings at different times will likely pay different prices and may experience different outcomes in their investment results. We have discretion, subject to the effect of market conditions, to vary the timing, prices, and numbers of shares sold in our ATM Program. Investors may experience a decline in the value of their shares of our common stock. The trading price of our common stock may be volatile and subject to wide fluctuations. While we plan to raise additional funds through our ATM Program, there is no assurance that we will raise any additional funds and/or that we will continue to meet the eligibility requirements for at-the-market or similar offerings.
Future sales of a substantial number of shares by existing stockholders could cause our share price to decline.
Sales of substantial amounts of our common stock in the public market,
including our ATM Program, or the perception that these sales could occur, could cause the market price of our common stock to decline.
AsSubstantially all of
March 6, 2020, we had 76,598,143our outstanding shares of common stock
outstanding. The registration statement registering our securities issued in connection with the Landcadia Business Combination and Bite Squad Merger became effective on February 14, 2019, and all such securities registered thereby, except for shares of common stock subject to transfer restrictions, are eligible to be sold into the public market
without restrictions, subject to compliance
by employees and directors with the Company’s insider trading policy for such parties that are covered thereby. Significant sales of our common stock could cause our share price to decline.
In the future, we may issue additional shares of common stock or other equity or fixed maturity securities convertible into common stock in connection with a financing, acquisition, and litigation settlement or employee arrangement or otherwise. Any of these issuances could result in substantial dilution to our existing stockholders and could cause the trading price of our common stock to decline.
If we are unable to maintain compliance with the listing requirements of Nasdaq, our common stock may be delisted from Nasdaq, which could have a material adverse effect on our financial condition and could make it more difficult for you to sell your shares.
Our common stock is listed on Nasdaq, and we are therefore subject to its continued listing requirements, including requirements with respect to, among other things, certain major corporate transactions, the composition of our Board and committees thereof, the minimum bid price of our common stock and minimum stockholders’ equity.
On October 11, 2019, Susan Collyns and Scott Fletcher resigned as directors of the Board. On October 14, 2019, we notified Nasdaq that, as a result of the resignations of Susan Collyns and Scott Fletcher from our Board, we are no longer in compliance with the requirements of Nasdaq Listing Rule 5605 to have (i) a Board comprised of a majority of independent directors, (ii) an Audit Committee
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comprised of at least three members who satisfy certain criteria and (iii) a Compensation Committee comprised of at least two members who satisfy certain criteria. On October 28, 2019, we received two letters from Nasdaq confirming the above non-compliance. We submitted a plan to Nasdaq on December 11, 2019 regarding our steps to regain compliance. The plan was accepted, granting the Company an extension of up to 180 days from October 28, 2019 to regain compliance. We must satisfy the Audit Committee and Compensation Committee requirements by the earlier of (i) our next annual shareholders’ meeting or October 11, 2020 or (ii) if our next annual shareholders’ meeting is held before April 8, 2020, no later than April 8, 2020. While we are working to satisfy the Nasdaq Listing Rules relating to the composition of our Board, Audit Committee and Compensation Committee, including actively searching for qualified candidates to join the Board, such efforts may not be successful.
Additionally, Nasdaq listing requirements include the maintenance of a minimum average closing price of at least $1.00 per share during a consecutive 30 trading-day period. On December 2, 2019, we received written notice from Nasdaq indicating that the minimum bid price of our common stock had closed at less than $1.00 per share over the previous 30 consecutive business days, and as a result, did not comply with Listing Rule 5550(a)(2) (the “Bid Price Rule”). In accordance with Listing Rule 5810(c)(3)(A), we are being provided 180 calendar days, or until June 1, 2020, to regain compliance with the Bid Price Rule. If at any time before June 1, 2020, the bid price of our common stock closes at $1.00 per share or more for a minimum of 10 consecutive business days, Nasdaq will provide us with written confirmation of compliance with the Bid Price Rule and the matter will be closed.
If a suspension or delisting of our common stock were to occur, for any of the reasons above or for any other reason, there would be significantly less liquidity in the suspended or delisted securities. In addition, our ability to raise additional necessary capital through equity or debt financing and attract and retain personnel by means of equity compensation, would be greatly impaired. Furthermore, we would expect decreases in institutional and other investor demand, analyst coverage, market making activity and information available concerning trading prices and volume, and fewer broker-dealers would be willing to execute trades of our common stock. A suspension or delisting would likely decrease the attractiveness of our common stock to investors and cause the trading volume of our common stock to decline, which could result in a further decline in the market price of our common stock.
If securities or industry analysts do not publish research or publish misleading or unfavorable research about our business, our stock price and trading volume could decline.
The trading market for our common stock depends in part on the research and reports that securities or industry analysts publish about us or our business. We are currently covered by one or more securities analysts, but there is no guarantee such coverage will continue. If one or more of the analysts covering our common stock downgrades our common stock or publishes misleading or unfavorable research about our business, our stock price would likely decline. If one or more of these analysts ceases coverage of our company or fails to publish reports on us regularly, demand for our common stock could decrease, which could cause our stock price or trading volume to decline.
Future offerings of debt or equity securities that rank senior to our common stock may adversely affect the market price of our common stock.
If, in the future, we decide to issue debt or equity securities that rank senior to our common stock, it is likely that such securities will be governed by an indenture or other instrument containing covenants restricting our operating flexibility. Additionally, any convertible or exchangeable securities that we issue in the future may have rights, preferences and privileges more favorable than those of our common stock and may result in dilution of the percentage ownership of the holders of our common stock. We and, indirectly, our stockholders, will bear the cost of issuing and servicing such securities. Because our decision to issue debt or equity securities in any future offering will depend on market conditions and other factors beyond our control, we cannot predict or estimate the amount, timing or nature of our future offerings. Thus, holders of our common stock will bear the risk of our future offerings reducing the market price of our common stock and diluting the value of their shareholdings in us.
Fulfilling our obligations incident to being a public company, including with respect to the requirements of and related rules under the Sarbanes-Oxley Act of 2002, is expensive and time-consuming, and any delays or difficulties in satisfying these obligations could have a material adverse effect on our future results of operations and our stock price.
We are required to file annual, quarterly and other reports with the SEC. We are required to prepare and timely file financial statements that comply with SEC reporting requirements. We are also subject to other reporting and corporate governance requirements under the listing standards of Nasdaq and the Sarbanes-Oxley Act of 2002, which impose significant compliance costs and obligations upon us. Being a public company requires a significant commitment of resources and management oversight which increases our operating costs. These requirements also continue to place significant demands on our finance and accounting staff, which may not have prior public company experience or experience working for a newly public company, and on our financial accounting and information systems. We have hired, and in the future may hire, additional accounting and financial staff with public company reporting experience and technical accounting knowledge. Other expenses associated with being a public company include increases in auditing, accounting and legal fees and expenses, investor relations expenses, increased directors’ fees and director and
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officer liability insurance costs, registrar and transfer agent fees and listing fees, as well as other expenses. As a public company, we are required, among other things, to:
prepare and file periodic reports, and distribute other stockholder communications, in compliance with the federal securities laws and Nasdaq listing standards;
define and expand the roles and the duties of our Board and its committees;
institute more comprehensive compliance, investor relations and internal audit functions; and
evaluate and maintain our system of internal control over financial reporting, and report on management’s assessment thereof, in compliance with rules and regulations of the SEC and the Public Company Accounting Oversight Board.
In particular, the Sarbanes-Oxley Act of 2002 requires us to document and test the effectiveness of our internal control over financial reporting in accordance with an established internal control framework, and to report on our conclusions as to the effectiveness of our internal controls. In addition, we are required under the Exchange Act to maintain disclosure controls and procedures and internal control over financial reporting. Any failure to implement required new or improved controls, or difficulties encountered in their implementation, could harm our operating results or cause us to fail to meet our reporting obligations. If we are unable to conclude that we have effective internal control over financial reporting, investors could lose confidence in the reliability of our financial statements. This could result in a decrease in the value of our common stock. Failure to comply with the Sarbanes-Oxley Act of 2002 could potentially subject us to sanctions or investigations by the SEC, Nasdaq, or other regulatory authorities.
Anti-takeover provisions in our third amended and restated certificate of incorporation as currently in effect (the “Charter”) discourage, delay or prevent a change in control of our company and may affect the trading price of our common stock.
Our Charter includes a number of provisions that may discourage, delay or prevent a change in our management or control over us. For example, our Charter includes the following provisions:
•a staggered board providing for three classes of directors, which limits the ability of a stockholder or group to gain control of our Board;
board of directors (the “Board”);
•the ability of our Board to issue preferred stock, which could contain features that delay or prevent a change of control;
•no cumulative voting in the election of directors, which limits the ability of minority stockholders to elect director candidates;
•the right of our Board to elect a director to fill a vacancy created by the expansion of our Board or the resignation, death or removal of a director in certain circumstances, which prevents stockholders from being able to fill vacancies on our Board;
•a prohibition on stockholder action by written consent, which forces stockholder action to be taken at an annual or special meeting of our stockholders;
•a prohibition on stockholders calling a special meeting and the requirement that a meeting of stockholders may only be called by members of our Board, which may delay the ability of our stockholders to force consideration of a proposal or to take action, including the removal of directors;
•the requirement that the removal of directors by the stockholders be approved by the affirmative vote of holders of at least seventy-five percent (75%)75% of the voting power of all then outstanding shares of capital stock entitled to vote generally in the election of directors, which limits the ability of stockholders to remove directors;
•the requirement that the adoption, amendment, alteration or repeal of the bylaws by stockholders be approved by the affirmative vote of at least seventy-five percent (75%)75% of the voting power of all then outstanding shares of capital stock entitled to vote generally in the election of directors and the requirement that the amendment or repeal of certain provisions of our certificate of incorporation be approved by the
affirmative vote of at least seventy-five percent (75%)75% of the outstanding shares entitled to vote thereon, which limit the ability of stockholders to effect corporate governance changes; and
•advance notice procedures that stockholders must comply with in order to nominate candidates to our Board or to propose matters to be acted upon at a meeting of stockholders, which may discourage or deter a potential acquirer from conducting a solicitation of proxies to elect the acquirer’s own slate of directors or otherwise attempting to obtain control of the Company.
These provisions may prevent our stockholders from receiving the benefit from any premium to the market price of our common stock offered by a bidder in a takeover context. Even in the absence of a takeover attempt, the existence of these provisions may adversely affect the prevailing market price of our common stock if the provisions are viewed as discouraging takeover attempts in the future.
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Our Charter may also make it difficult for stockholders to replace or remove our management. These provisions may facilitate management entrenchment that may delay, deter, render more difficult or prevent a change in our control, which may not be in the best interests of our stockholders.
The Charter designates the Court of Chancery of the State of Delaware and federal court within the State of Delaware as the exclusive forum for certain types of actions and proceedings that the Company’s stockholders may initiate, which could limit a stockholder’s ability to obtain a favorable judicial forum for disputes with the Company or its directors, officers or employees.
Our Charter provides that, subject to limited exceptions, the Court of Chancery of the State of Delaware and federal court within the State of Delaware will be exclusive forums for any:
•derivative action or proceeding brought on the Company’s behalf;
•action asserting a claim of breach of a fiduciary duty owed by any of the Company’s directors, officers or other employees to the Company or its stockholders;
•action asserting a claim against the Company arising pursuant to any provision of the DGCL,Delaware General Corporation Law, our Charter or our Bylaws; or
•other action asserting a claim against the Company that is governed by the internal affairs doctrine.
Any person or entity purchasing or otherwise acquiring any interest in shares of the Company’s capital stock shall be deemed to have notice of and to have consented to the provisions of the Company’s Charter described above. These choice of forum provisions may limit a stockholder’s ability to bring a claim in a judicial forum that it finds favorable for disputes with the Company or its directors, officers or other employees, which may discourage such lawsuits against the Company and its directors, officers and employees. Alternatively, if a court were to find these provisions of the Charter inapplicable to, or unenforceable in respect of, one or more of the specified types of actions or proceedings, the Company may incur additional costs associated with resolving such matters in other jurisdictions, which could adversely affect the Company’s business and financial condition.
The Debt Warrants,
Notes and other Derivative Securities are
exercisable for shares of our common stock and the Notes are exercisable/convertible into shares of our common stock, which would increase the number of shares eligible for future resale in the public market and result in dilution to our stockholders.
We
In November 2018, we issued Debt Warrants to Luxor Capital in connection with the Debt Facility.Capital. The Debt Warrants are currently exercisable for 399,726574,704 shares of our common stock with an exercise price of $12.51$8.70 per share. In addition, the Notes are convertible into up to 4,886,6255,690,129 shares of common stock. In 2020, we issued our chief executive officer an option to purchase 9,572,397 shares of common stock at an exercise price of $0.37 per share, and in 2021 we issued him 3,134,325 performance-based restricted stock units and 3,500,000 time-based vesting restricted stock units. The shares of common stock issued upon exercise of the Debt Warrants andthese derivative securities (and restricted stock grants) and/or conversion of the Notes will result in dilution to the then existing holders of common stock of the Company and increase the number of shares eligible for resale in the public market. Sales of substantial numbers of such shares in the public market could adversely affect the market price of our common stock. Other equity-based awards were issued in 2021 that also could result in dilution and increased shares also eligible for resale in the public market. See Part II, Item 7, Management’s Discussion and Analysis of Financial Condition and Results of Operations8, Note 10 - Debt, for the definitions of Debt Facility, Notes and Luxor Capital, Part II, Item 8, Note 13 – Stock-Based Awards and Cash-Based Awards for a description of Mr. Grimstad’s option and other awards, and Part II, Item 8, Note 1614 – Stockholders’ Equity, for the definition of Debt Warrants.We are an emerging growth company within the meaning of the Securities Act, and if we take advantage of certain exemptions from disclosure requirements available to emerging growth companies, this could make our securities less attractive to investors and may make it more difficult to compare our performance with other public companies.
We are an “emerging growth company” within the meaning of the Securities Act, as modified by the Jumpstart Our Business Startups Act of 2012 (the “JOBS Act”), and we may take advantage of certain exemptions from various reporting requirements that are applicable to other public companies that are not emerging growth companies including, but not limited to, not being required to comply with the auditor internal controls attestation requirements of Section 404 of the Sarbanes-Oxley Act, reduced disclosure obligations regarding executive compensation in our periodic reports and proxy statements, and exemptions from the requirements of holding a non-binding advisory vote on executive compensation and stockholder approval of any golden parachute payments not previously approved. As a result, our stockholders may not have access to certain information they may deem important. We could be an emerging growth company for up to five years, although circumstances could cause us to lose that status earlier, including but not limited to, if the market value of our common stock held by non-affiliates exceeds $700 million as of any June 30 before that time, in which case we would no longer be an emerging growth company as of the following December 31. We cannot predict whether investors will find our securities less attractive because we will rely on these exemptions. If some investors find our securities less attractive as a result of our reliance on these exemptions, the trading prices of our securities may be lower than they otherwise would be, there may be a less active trading market for our securities and the trading prices of our securities may be more volatile.
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We may issue shares of preferred stock in the future, which could make it difficult for another company to acquire us or could otherwise adversely affect holders of our common stock, which could depress the price of our common stock.
Our Charter authorizes us to issue one or more series of preferred stock. Our Board has the authority to determine the preferences, limitations and relative rights of the shares of preferred stock and to fix the number of shares constituting any series and the designation of such series, without any further vote or action by our shareholders. Our preferred stock could be issued with voting, liquidation, dividend and other rights superior to the rights of our common stock. The potential issuance of preferred stock may delay or prevent a change in control of us, discourage bids for our common stock at a premium to the market price, and materially and adversely affect the market price and the voting and other rights of the holders of our common stock.
Item 1B. Unresolved Staff Comments
None.
Our properties consist of leased facilities for key administrative, operational and technology functions. Our corporate headquarters are located in Lafayette, Louisiana. We consider our current facilities suitable for their purpose and adequate to support our business. Additional information relative to lease obligations is included in Item 7 of Part II, Item 8, of this Form 10-K.
Item 3. Legal Proceedings
On
In July
14, 2016, Waiter.com, Inc. filed a lawsuit against Waitr
Incorporated, the Company’s wholly-owned subsidiary,Inc. in the United States District Court for the Western District of Louisiana, alleging trademark infringement based on Waitr’s use of the “Waitr” trademark and logo, Civil Action No.: 2:16-CV-01041.
Plaintiff seeksThe plaintiff sought injunctive relief and damages relating to Waitr’s use of the “Waitr” name and logo.
ADuring the third quarter of 2020, the trial date
has been set forwas rescheduled to June 2021. On June 22,
2020.2021, the Company entered into a License, Release and Settlement Agreement (the “Settlement”) to settle all claims related to this lawsuit. Pursuant to the Settlement, the Company paid the plaintiff $4.7 million in cash on July 1, 2021. The Settlement payment is included in other expense in the consolidated statement of operations for the year ended December 31, 2021. In connection with the Settlement, we agreed to adopt a new trademark or tradename to replace the Waitr
believes that this case lacks merittrademark and
that it has strong defenses to
alldiscontinue use of the
infringement claims alleged. Waitr
intends to vigorously defendtrademark in connection with the
suit.marketing, sale or provision of any web-based or mobile app-based delivery, pick-up, carry-out or dine-in services using the Waitr trademark by June 22, 2022, unless extended by eight additional months in exchange for a one-time payment of $800,000.
In FebruaryApril 2019, the Company was named as a defendant in a lawsuit titled Halley,class action complaint filed by certain current and former restaurant partners, captioned Bobby’s Country Cookin’, LLC, et al vs.v. Waitr Holdings Inc. filed, which is currently pending in the United States District Court for the EasternWestern District of LouisianaLouisiana. Plaintiffs assert claims for breach of contract, violation of the duty of good faith and fair dealing, and they seek recovery on behalf of plaintiffthemselves and similarly situated drivers alleging violationstwo separate classes. Based on the current class definitions, as many as 10,000 restaurant partners could be members of the Fair Labor Standards Acttwo separate classes at issue. In February 2022, the parties reached a proposed settlement in principle to resolve the litigation in its entirety. While subject to Court approval, key terms of the proposed settlement include a total potential settlement fund of $2.5 million of Company shares of common stock (“FLSA”Gross Settlement Amount”), which will resolve the claims of the class members, attorneys’ fees, costs, and incentive awards to the named plaintiffs. Plaintiffs’ counsel will seek Court approval for attorneys’ fees of 1/3 of the total amount of the settlement fund and an additional $40,000 in expenses, with the balance of the Gross Settlement Amount available for distribution to members of the settlement classes that file valid claims. The Company accrued a $1.25 million reserve in connection with this lawsuit during the fourth quarter of 2021. The accrued legal contingency is included in other current liabilities in the consolidated balance sheet for the year ended December 31, 2021 and in March 2019, the Company was named a defendant in a lawsuit titled Montgomery v. Waitr Holdings Inc. filedother expenses in the United States District Courtconsolidated statement of operations for the Eastern District of Louisiana on behalf of plaintiff and similarly situated drivers, alleging violations of FLSA and Louisiana Wage Payment Act. Waitr believes that this case lacks merit and that it has strong defenses to the claims and is vigorously defending the suit.Onyear ended December 31, 2021.
In September 26, 2019, Christopher Meaux, David Pringle, Jeff Yurecko, Tilman J. Fertitta, Richard Handler, Waitr Holdings Inc. f/k/a Landcadia Holdings Inc., Jefferies Financial Group, Inc. and Jefferies, LLC were named as defendants in a putative class action lawsuit titled entitled Walter Welch, Individually and on Behalf of all Others Similarly Situated vs. Christopher Meaux, David Pringle, Jeff Yurecko, Tilman J. Fertitta, Richard Handler, Waitr Holdings Inc. f/k/a Landcadia Holdings Inc., Jefferies Financial Group, Inc. and Jefferies, LLC. The case was filed in the Western District of Louisiana, Lake Charles Division, on behalf ofDivision. In the lawsuit, the plaintiff and all others similarly situatedasserts putative class action claims alleging, inter alia, that various
defendants made false and misleading statements in securities filings, engaged in fraud, and violated accounting and securities rules.rules, seeking damages based upon these allegations. A similar putative class action lawsuit, entitled Kelly Bates, Individually and on Behalf of all Others Similarly Situated vs. Christopher Meaux, David Pringle, Jeff Yurecko, Tilman J. Fertitta, Richard Handler, Waitr Holdings Inc. f/k/a Landcadia Holdings Inc., Jefferies Financial Group, Inc. and Jefferies, LLC, was filed in that same court in November 2019. These two cases were consolidated, and an amended complaint was filed in October 2020. The Company filed a motion to dismiss in February 2021. The Court has heard oral argument on that motion, and has taken the motion under advisement. No discovery has commenced as of the date hereof. Waitr believes that this caselawsuit lacks merit and that it has strong defenses to all of the infringement claims alleged. Waitr intendscontinues to vigorously defend the suit. In addition to the lawsuits described above, Waitr is involved in other litigation arising from the normal course of business activities. Waitr is involvedactivities, including, without limitation, vehicle accidents involving employees and independent contractor drivers resulting in various lawsuits involving claims foralleging personal injuries physical damageand medical expenses, labor and employment claims, allegations of intellectual property infringement, and workers’ compensation benefits sufferedbenefit claims as a result of alleged Waitrconduct involving its employees, independent contractor drivers, independent contractors, and third-party negligence. Although Waitr believes that it maintains insurance with standard deductibles that generally covers its liability for potential damages if any,in many of these matters where coverage is available on acceptable terms (it is not maintained for claims involving intellectual property), insurance coverage is not guaranteed, there are limits to insurance coverage and Waitrin certain instances claims are met with denial of coverage positions by the carriers; accordingly, we could suffer material losses as a result of these claims, or the denial of coverage for such claims.claims, or damages awarded for any such claim that exceeds coverage. Litigation is unpredictable and we may determine in the future that certain existing claims have greater exposure or liability than previously understood. See Risk Factors – “We are subject to claims, lawsuits, investigations, and various proceedings, and face potential liability and expenses for legal claims from the normal course of business activities.”
Item 4. Mine Safety Disclosures
PART II
Item 5. Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities
Market Information
The Company’s common stock began trading on Nasdaq under the symbol “WTRH” on November 16, 2018.
Prior to the consummation of the Landcadia Business Combination, the common equity of Landcadia Holdings, Inc. (the SPAC) was traded on Nasdaq under the symbol “LCA.” As of the close of business on
March 6, 2020,February 10, 2022, there were approximately
4519,607 stockholders of record of the Company’s common stock. The number of holders of record is based upon the actual number of holders registered at such date and does not include holders of shares in “street name” or persons, partnerships, associates, corporations or other entities in security position listings maintained by depositories.
Prior to the Landcadia Business Combination, Landcadia Holdings, Inc. had 25,000,000 public warrants (the “Public Warrants”) which traded on the over-the-counter markets operated by OTC Markets Group. In the first quarter of 2019, the Company commenced an exchange offer and consent solicitation relating to the Public Warrants. A total of 4,494,889 shares, after adjustments The market for fractional shares (which were settled in cash in the second quarter of 2019), of the Company’sour common stock were issued in exchange for such Public Warrants.
is volatile and subject to fluctuations, as the closing bid price between January 1, 2021 through March 3, 2022 has ranged from a high of $4.14 per share to a low of $0.41 per share.
The Company has not
historically paid any cash dividends
or declared any stock dividends on its common
stock to date.stock. The payment of cash dividends in the future will be dependent upon the Company’s revenues and earnings, if any, capital requirements and general financial condition. The payment of any cash
or stock dividends will be within the discretion of the Board at such time. The Board is not currently contemplating and does not anticipate
paying any cash dividends or declaring any stock dividends in the foreseeable future. Further,
if the
Company incurs any indebtedness, itsCompany’s ability to declare dividends
may beis limited by restrictive covenants
that may be agreed to in
connection therewith.its credit agreements.
Issuer Purchases of Equity Securities
Unregistered Sales of Equity Securities
There were no sales of unregistered equity securities during the three months and year ended December 31, 2019.
Issuer Purchases of Equity Securities
During the three months and year ended December 31,
2019,2021, the Company did not repurchase any of its common stock.
29
Company Stock Performance Graph
The following graph is intended to allow review of stockholder returns, expressed in terms of the performance of the Company’s common stock relative to the Nasdaq Composite Index and the RDG Internet Composite Index. The
information is included for historical comparative purposes only and should not be considered indicative of future stock performance.
The
following table sets forth, as ofgraph compares total cumulative shareholder returns during the
dates and for the periods indicated, selected financial data which is derivedperiod from
the Company’s audited consolidated financial statements for the respective periods (in thousands, except per share amounts). Reported amounts from operations included herein prior to the Landcadia Business Combination are those of Waitr Incorporated. The following table includes the results of operations of Bite Squad from the acquisition date, January 17, 2019,December 31, 2016 through December 31,
2019.2021. The following selected financial data iscumulative total returns for the Nasdaq Composite Index and the RDG Internet Composite Index assume reinvestment of dividends.
The performance graph above and related information shall not necessarily indicativebe deemed “soliciting material” or “filed” with the SEC, nor should such information be incorporated by reference into any future filings under the Securities Act or the Exchange Act except to the extent that the Company specifically incorporates it by reference in such filing.
Securities Authorized for Issuance Under Equity Compensation Plans
The Company intends to file with the SEC the information required by this item not later than 120 days after the end of the resultsfiscal year covered by this Form 10-K.
Recent Sales of future operationsUnregistered Securities; Use of Proceeds from Registered Securities
ATM Offerings
In August 2021 and should be readNovember 2021, the Company entered into open market sale agreements with respect to an at-the-market offering program (the “ATM Program”) under which the Company could offer and sell, from time to time at its sole discretion, shares of its common stock, through Jefferies LLC (“Jefferies”) as its sales agent. The issuance and sale of shares by the Company under the agreements were made pursuant to the Company’s effective registration statement on Form S-3 which was filed on April 4, 2019. Details of sales through December 31, 2021 pursuant to the ATM Program are included in conjunction with Part II, the table below. As of December 31, 2021, approximately $48.6 million remained unsold under the November
2021 ATM Program. See Note 18 - Subsequent Events for details regarding sales pursuant to the ATM Program in January 2022.
| | | | | | | | | | | | | | | | | |
| August 2021 ATM Program | | November 2021 ATM Program | | Total |
| Maximum aggregate offering price (in thousands) | $ | 30,000 | | | $ | 50,000 | | | |
| Total shares sold | 24,322,975 | | | 1,679,631 | | | 26,002,606 | |
| Average sales price per share | $ | 1.23 | | | $ | 0.83 | | | $ | 1.21 | |
| Gross proceeds (in thousands) | $ | 30,000 | | | $ | 1,398 | | | $ | 31,398 | |
| Net proceeds (in thousands) | $ | 29,535 | | | $ | 1,359 | | | $ | 30,894 | |
Unregistered Sales of Equity Securities
None.
Item 7, 6. [Reserved]
Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations
, and the consolidated financial statements and the related notes thereto included in Part II, Item 8, Financial Statements and Supplementary Data of this Form 10-K to fully understand factors that may affect the comparability of the information presented below. Certain 2017 expenses have been reclassified to conform to current period presentation. See Part II, Item 8, Note 2 – Basis of Presentation and Summary of Significant Accounting Policies, for further details. | | Years Ended December 31, | |
$ in thousands, except per share data | | 2019 | | | 2018 | | | 2017 | | | 2016 | | | 2015 | |
REVENUE | | $ | 191,675 | | | $ | 69,273 | | | $ | 22,911 | | | $ | 5,650 | | | $ | 340 | |
COSTS AND EXPENSES: | | | | | | | | | | | | | | | | | | | | |
Operations and support | | | 147,759 | | | | 51,428 | | | | 20,970 | | | | 4,785 | | | | 186 | |
Sales and marketing | | | 52,370 | | | | 15,695 | | | | 5,661 | | | | 1,359 | | | | 137 | |
Research and development | | | 7,718 | | | | 3,913 | | | | 1,586 | | | | 395 | | | | 180 | |
General and administrative | | | 56,862 | | | | 31,148 | | | | 9,437 | | | | 4,161 | | | | 674 | |
Depreciation and amortization | | | 15,774 | | | | 1,223 | | | | 723 | | | | 267 | | | | 26 | |
Goodwill impairment | | | 119,212 | | | | — | | | | — | | | | — | | | | — | |
Intangible and other asset impairments | | | 73,251 | | | | — | | | | 584 | | | | 5 | | | | — | |
Loss on disposal of assets | | | 36 | | | | 9 | | | | 33 | | | | 3 | | | | — | |
TOTAL COSTS AND EXPENSES | | | 472,982 | | | | 103,416 | | | | 38,994 | | | | 10,975 | | | | 1,203 | |
LOSS FROM OPERATIONS | | | (281,307 | ) | | | (34,143 | ) | | | (16,083 | ) | | | (5,325 | ) | | | (863 | ) |
OTHER EXPENSES (INCOME) AND LOSSES (GAINS), NET | | | | | | | | | | | | | | | | | | | | |
Interest expense | | | 9,408 | | | | 1,822 | | | | 283 | | | | 4,468 | | | | 91 | |
Interest income | | | (1,037 | ) | | | (406 | ) | | | (2 | ) | | | (1 | ) | | | — | |
(Gain) loss on derivatives | | | — | | | | (337 | ) | | | 52 | | | | (484 | ) | | | (144 | ) |
(Gain) loss on debt extinguishment | | | — | | | | (486 | ) | | | 10,537 | | | | (599 | ) | | | — | |
Other expenses (income) | | | 1,547 | | | | 2 | | | | (52 | ) | | | 8 | | | | 5 | |
NET LOSS BEFORE INCOME TAXES | | | (291,225 | ) | | | (34,738 | ) | | | (26,901 | ) | | | (8,717 | ) | | | (815 | ) |
Income tax expense (benefit) | | | 81 | | | | (427 | ) | | | 6 | | | | 5 | | | | — | |
NET LOSS | | $ | (291,306 | ) | | $ | (34,311 | ) | | $ | (26,907 | ) | | $ | (8,722 | ) | | $ | (815 | ) |
LOSS PER SHARE: | | | | | | | | | | | | | | | | | | | | |
Basic and diluted | | $ | (4.00 | ) | | $ | (2.18 | ) | | $ | (2.69 | ) | | $ | (1.02 | ) | | $ | (0.10 | ) |
CASH FLOW DATA: | | | | | | | | | | | | | | | | | | | | |
Net cash used in operating activities | | $ | (73,477 | ) | | $ | (15,842 | ) | | $ | (12,411 | ) | | $ | (4,497 | ) | | $ | (663 | ) |
Net cash used in investing activities | | | (196,576 | ) | | | (3,761 | ) | | | (1,874 | ) | | | (826 | ) | | | (203 | ) |
Net cash provided by financing activities | | | 90,030 | | | | 224,996 | | | | 14,947 | | | | 8,334 | | | | 1,115 | |
BALANCE SHEET DATA (at end of period): | | | | | | | | | | | | | | | | | | | | |
Total cash | | $ | 29,317 | | | $ | 209,340 | | | $ | 3,947 | | | $ | 3,285 | | | N/A | |
Total assets | | | 178,973 | | | | 226,552 | | | | 11,407 | | | | 7,815 | | | N/A | |
Total liabilities | | | 156,065 | | | | 97,061 | | | | 12,917 | | | | 1,432 | | | N/A | |
Total stockholders' equity (deficit) | | | 22,908 | | | | 129,491 | | | | (1,510 | ) | | | 6,383 | | | N/A | |
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Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations
The following Management’s Discussion and Analysis of Financial Condition and Results of Operations should be read in conjunction with the consolidated financial statements and related notes thereto included elsewhere in this Form 10-K. Dollar amounts in this discussion are expressed in thousands, except as otherwise noted. The following discussion contains forward-looking statements that reflect future plans, estimates, beliefs and expected performance. The forward-looking statements are dependent upon events, risks and uncertainties that may be outside of our control. Our actual results could differ materially from those discussed in these forward-looking statements. Factors that could cause or contribute to such differences include, but are not limited to, those identified below and those discussed elsewhere in this Form 10-K, particularly in Part I, Item 1A, Risk Factors. Waitr does not undertake any obligation to publicly update any forward-looking statements except as otherwise required by applicable law.
Dollar amounts in this discussion are expressed in thousands, except as otherwise noted.
Waitr operates an online food ordering technology Platforms, including the Waitr, Bite Squad and Delivery Dudes mobile applications. On March 11, 2021, we completed the acquisition of Delivery Dudes, a third-party delivery business primarily serving the South Florida market. Our technology platform provides delivery, carryout and dine-in options, connecting local restaurants, drivers and diners in cities across the United States. Our strategy is to bring delivery and carryoutin the logistics infrastructure to underserved populations of restaurants, grocery stores and dinersother merchants and establish strong market presence or leadership positions in the markets in which we operate. On January 17, 2019, we completed the acquisition of Bite Squad, an online food ordering and delivery platform with operations similar to those of Waitr. The consideration for the Bite Squad Merger consisted of $197,255 payable in cash (subject to adjustments), the pay down of $11,880 of indebtedness of Bite Squad and an aggregate of 10,591,968 shares of the Company’s common stock (par value $0.0001), valued at $11.95 per share. Our business has been built with a restaurant-firstmerchant-first philosophy by providing differentiated and brand additive services to the restaurantsmerchants on the Platforms. These merchants benefit from the online Platforms through increased exposure to consumers for expanded business in the delivery market and carryout sales. Our Platforms allow consumers to browse local restaurants and menus, track order and delivery status, and securely store previous orders for ease of use and convenience. Restaurants benefit from the online Platforms through increased exposure to consumers for expanded business
Waitr is also engaged in the business of facilitating the entry into merchant agreements by and between merchants and third-party payment processing solution providers. Revenue from such services primarily consists of residual payments received from third-party payment processing solution providers, based on the volume of transactions a payment processing solution provider performs for the merchant.
During the first half of 2021, we expanded the Company’s market presence in the on-demand delivery
market and carryout sales.Theservice sector in South Florida through the acquisition of Bite Squad expandedDelivery Dudes as well as the launch of new markets in numerous cities and towns in and around our scalecore markets and footprint acrossadded a variety of national brands to the United StatesPlatforms. While we continued to strengthen our market presence in the on-demand delivery sector during the second half of 2021, we also focused our efforts on further supplementing our offerings and resulteddiversifying the Company beyond third-party food delivery. Our acquisition of the Cape Payment Companies in significant increasesAugust 2021 was an important step in Average Daily Orders (as defined below)pursuing our overall growth strategy, positioning the Company to offer a full suite of third-party payment processing solutions to its current base of merchants and revenue forexpanding this offering to future merchants.
On December 17, 2021, the year endedCompany announced that it had entered into a non-binding letter of intent (“LOI”) to acquire Retail Innovation Labs Inc. dba Cova (“Cova”). The parties mutually agreed on March 10, 2022 that they are no longer pursuing a business combination as contemplated in the LOI (and as announced in December 2021), but continue to discuss a potential business relationship involving facilitating Cova customers access to third parties that provide payment processing solutions. The Company believes that such an arrangement can be mutually beneficial and will allow both parties to continue to execute their respective business strategies without affecting a business combination. These discussions remain preliminary and there can be no assurance that a definitive agreement with respect to this arrangement will be entered into or consummated in the near term or at all.
Additionally, in accordance with our previously announced rebranding strategy and the goal of better unifying our current and future service offerings, we acquired the “ASAP.com” domain name and several related domains. In conjunction with these domain acquisitions, we have also reserved the Nasdaq trading symbol “ASAP.” We expect that “ASAP” will serve as the foundation of our brand moving forward, as we believe it better embodies the future direction of our Company.
At December 31,
2019 as compared to2021, we had over 26,000 restaurants, in approximately 1,000 cities, on the
same period of 2018 and 2017.Platforms. Average Daily Orders for the years ended December 31,
2019, 20182021, 2020 and
20172019 were approximately
32,859, 39,071 and 51,156,
21,860respectively, and
9,315,revenue was $182,194, $204,328 and $191,675, respectively.
Our revenues grew to $191,675 in the year ended December 31, 2019 compared to $69,273 in the year ended December 31, 2018 and $22,911 in the year ended December 31, 2017. As of December 31, 2019, we had approximately 18,000 restaurants on the Platforms across approximately 640 cities.We started 2019 with a focus on strengthening the business through realization of synergies from the Bite Squad Merger and aligning the teams and cost structure of the combined organization into one set of guiding principles. During the second half of 2019 and into 2020, we executed several initiatives to realize these synergies, implementing various phases of staff reductions and organizational changes, which included consolidation of operations, support and sales and marketing functions and successfully integrating five markets in which Waitr and Bite Squad operations overlapped. We initiated modifications to our fee structure in July 2019 with a majority of restaurants on the Waitr Platform, which became effective in August 2019, and in January 2020, with the majority of our remaining restaurants, which became effective throughout February 2020. Further, in December 2019 and January 2020, we closed approximately 60 unprofitable, non-core markets, which accounted for 7% of our 2019 revenue. The combination of these initiatives has reduced the Company’s overall cost structure and resulted in improved revenue per order and cash flow and as of March 13, 2020, our cash on hand was approximately $30,500, essentially flat relative to December 2019.
Furthermore, we are in the process of implementing additional strategic initiatives, with a focus on improving revenue per order, costs per order, cash flow, profitability and liquidity. These initiatives include, among other things, new and enhanced service offerings to our restaurant partners (such as priority placement, payment processing and consumer marketing), a continued focus on increasing restaurant supply on the Platforms, as well as an initiative to change to a contract labor model for delivery drivers. The implementation of the contract labor driver model is expected to be complete early in the second quarter of 2020. These initiatives are ongoing and we intend to continue to make changes to drive efficiencies and improve revenue and profitability. We continue to evaluate additional opportunities to strengthen our liquidity position, fund growth initiatives and/or combine with other businesses to complement our operating cash flows as we pursue our long-term growth plans.
During the third quarter of 2019, we recognized non-cash impairment charges totaling $191,194 to write down the carrying values of goodwill and intangible assets to their implied fair values. See Part II, Item 8, Note 7 – Intangible Assets and Goodwill for additional details. The write-downs of goodwill and intangible assets were determined using estimates of fair value, which utilize significant inputs and assumptions such as forecasts (e.g., revenue, operating costs, capital expenditures, etc.), discount rate, long-term growth rate, tax rates, and market-based enterprise value to revenue multiples, among others. Should our estimates or assumptions worsen, or should negative events or circumstances occur, additional impairments may be needed.
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Management
ChangesOn August 8, 2019, Christopher Meaux resigned as Chief Executive Officer of the Company, onAppointments
In September
11, 2019, Joseph Stough resigned as President of the Company and on November 1, 2019, Jeff Yurecko resigned as Chief Financial Officer of the Company. Mr. Meaux continued to serve as Chairman of the Board until March 3, 2020, at which time he2021, Armen Yeghyazarians was appointed
as Vice-Chairman of the Board.On August 8, 2019, the Board appointed Adam Price to the position of Chief Executive Officer, increased the size of the Board to nine members and appointed Mr. Price as a Class II director. Mr. Price previously had been serving as Chief Operating Officer of the Company. Following Mr. Yurecko’s departure on November 1, 2019, Karl Meche, the Company’s Chief Accounting Officer, assumed the role of principal financial officer. On December 27, 2019, Mr. Price resigned as Chief Executive Officer of the Company, in January 2022, Timothy Newton was appointed Chief Technology Officer and in February 2022, Matthew Coy was appointed Chief Information Officer.
Impact of COVID-19 on our Business
We have thus far been able to operate effectively during the COVID-19 pandemic. In response to economic hardships experienced during the COVID-19 pandemic, the U.S. federal government rolled out stimulus payments in the first quarter of 2021 which we believe had a positive impact on order volumes during such period. However, we also believe the stimulus payments resulted in increased driver labor costs as
a memberwe were faced with challenges in maintaining an appropriate level of driver supply. In addition, early in the COVID-19 pandemic, we experienced an increase in revenue and orders due to increased consumer demand for delivery and more restaurants using our platform to facilitate both delivery and take-out. During the second and third quarters of 2021, we believe the impact of the
Board.stimulus payments on our order volumes began to decrease.
While the widespread rollout of vaccines is leading to increased confidence that the impacts of the pandemic may be stabilizing, the spread of certain COVID variants and cases rising in areas with low vaccination rates provide continued uncertainty as to the potential short and long-term impacts of the pandemic on the global economy and on the Company’s business, in particular. There remains uncertainty as to whether or not the pandemic will continue to impact diner behavior, and if so, in what manner.
To the extent that the COVID-19 pandemic adversely impacts the Company’s business, results of operations, liquidity or financial condition, it may also have the effect of heightening many of the other risks described in the risk factors in the Company’s 2021 Form 10-K. Management continues to monitor the impact of the COVID-19 outbreak and the possible effects on its financial position, liquidity, operations, industry and workforce.
Nasdaq Compliance
On January 3, 2020, the Board appointed Carl A. Grimstad to the position of Chief Executive Officer of the Company, and a member of the Board. Mr. Grimstad, age 52, is currently the chief manager of C. Grimstad Associates, LLC, a family private investment entity formed in 2006, and the managing partner of GS Capital, LLC, a family private investment company formed in 1995. In 1999, Mr. Grimstad co-founded iPayment Inc. (“iPayment”) and acted as the President of iPayment until 2011, when he became the Chairman and Chief Executive Officer of the company until 2016. On March 3, 2020, the Board appointed Mr. Grimstad as Chairman of the Board. Nasdaq Compliance
On October 14, 2019, the Company notified Nasdaq that, as a result of the resignations of Susan Collyns and Scott Fletcher from its Board on October 11, 2019, the Company was no longer in compliance with the requirements of Nasdaq Listing Rule 5605 to have (i) a Board comprised of a majority of independent directors, (ii) an Audit Committee comprised of at least three members who satisfy certain criteria and (iii) a Compensation Committee comprised of at least two members who satisfy certain criteria. We submitted a plan to Nasdaq on December 11, 2019 regarding our steps to regain compliance. The plan was accepted, granting the Company an extension of up to 180 days from October 28, 2019 to regain compliance.
We must satisfy the Audit Committee and Compensation Committee requirements by the earlier of (i) our next annual shareholders’ meeting or October 11, 2020 or (ii) if our next annual shareholders’ meeting is held before April 8, 2020, no later than April 8, 2020. We are committed to satisfying the Nasdaq Listing Rules relating to the composition of our Board, Audit Committee and Compensation Committee and are actively searching for qualified candidates to join our Board.
Additionally, on December 2, 2019,26, 2022, we received written notice from Nasdaq Listing Qualifications staff (the “Staff”) of Nasdaq, indicating that the minimum bid price of our common stock hadhas closed at less than $1.00 per share over the previouslast 30 consecutive business days and, as a result, did not comply with Listing Rule 5550(a)(2) (the, which requires a
minimum bid price of $1.00 per share, the “Bid Price Rule”). The notification has no immediate effect on the listing of the Company’s common stock. In accordance with Listing Rule 5810(c)(3)(A), we are being provided 180 calendar days, or until June 1, 2020,July 25, 2022, to regain compliance with the Bid Price Rule. If at any time before June 1, 2020,July 25, 2022, the bid price of our common stock closes at $1.00 per share or more for
a minimum of 10 consecutive business days,
Nasdaqthe Staff will provide us with written confirmation of compliance with the Bid Price Rule and the matter will be closed.
If we fail to regain compliance with the Bid Price Rule before July 25, 2022, but meet certain other applicable standards, the Company may be eligible for additional time to comply with the Bid Price Rule. To qualify, the Company will be required to meet the continued listing requirement for market value of publicly held shares and all other initial listing standards of The Nasdaq Capital Market, with the exception of the bid price requirement, and will need to provide written notice of its intention to cure the deficiency during the second compliance period. If we are not eligible for an additional grace period, the Company will receive notification from the Staff that its securities are subject to delisting. The Company may then appeal the delisting determination to a Nasdaq Listing Qualifications Hearings Panel.
The Company is actively taking steps to regain compliance with the Nasdaq Listing Rules, including actively monitoring the bid price for its common stock between now and July 25, 2022 and considering available options to resolve the deficiency and regain compliance with the Bid Price Rule, including a reverse stock split.
Significant Accounting Policies and Critical
Accounting Estimates
The preparation of financial statements in accordance with GAAP requires us to make estimates and assumptions that affect the reported amounts of assets and liabilities, the disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period, along with related disclosures. We regularly assess these estimates and record changes to estimates in the period in which they become known. We base our estimates on historical experience and various other assumptions believed to be reasonable under the circumstances. Changes in the economic environment, financial markets, and any other parameters used in determining these estimates could cause actual results to differ from estimates. Significant estimates and judgements relied upon in preparing these consolidated financial statements affect the following items:determination of the nature and timing of satisfaction of revenue-generating performance obligations and the standalone selling price of performance obligations;
other obligations such as product returns and refunds;
allowance for doubtful accounts and chargebacks;
incurred loss estimates under our insurance policies with large deductibles or retention levels;
useful lives of tangible and intangible assets;
depreciation and amortization;
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goodwill and other intangible assets, including the recoverability of intangible assets with finite lives and other long-lived assets;
fair value of assets acquired and liabilities assumed as part of a business combination.
For a description of our significant accounting policies, see Part II, Item 8,
Note 2 – Basis of Presentation and Summary of Significant Accounting Policies, to our consolidated financial statements in this Form 10-K. Significant accounting policies including critical accounting estimates and judgements relied upon in preparing these consolidated financial statements include the following:
Revenue recognition
We recognize revenue in accordance with ASC Topic 606, Revenue from Contracts with Customers. Revenue recognition involves judgement in determining whether we are the principal or the agent in the transaction. The majority of our revenue includes transaction fees from restaurants and fees from diners when diners place an order on one of the Platforms. We have determined that the Company is an agent of the restaurant and the diner in the transaction and accordingly, we recognize transaction fees earned on a net basis. The Company acts as an agent for the restaurant in facilitating the sale of products to the diners through our Platform and the diner uses our Platform to identify restaurants and place an order from the restaurant. The Company has no control over the items prior to them being transferred to the diner, and only facilitates the order by the diner from the restaurant. The assessment of whether we are considered principal or agent could impact the accounting for certain payments to restaurants and diners and change the amount of revenue recognized.
In connection with revenue generated from services for facilitating access to third-party payment processing solution providers, we have determined that the Company is an agent in these arrangements and accordingly, we recognize revenue earned from third-party payment processing referral fees on a net basis. The Company acts as an agent of the third-party payment processor in establishing the relationship between the payment processor and merchant. The third-party payment processor is considered the customer of the Company as no direct contract exists with between the merchant and the Company.
Business combinations
The Company accounts for business combinations under the acquisition method of accounting, in accordance with ASC Topic 805, Business Combinations. Accordingly, we allocate the purchase price of acquired companies to the tangible and intangible assets acquired and liabilities assumed based upon their respective fair values at the acquisition date. Any excess of the fair value of purchase consideration over the fair value of the net assets acquired is recorded as goodwill.
In determining the fair value of assets acquired and liabilities assumed in a business combination, the Company uses various recognized valuation methods and makes certain assumptions, including projections of future events and operating performance. Valuations are performed by management or independent valuation specialists under
management’s supervision, where appropriate. We believe that the estimated fair values assigned to the net assets acquired are based on reasonable assumptions that marketplace participants would use. However, such assumptions are inherently uncertain and actual results could differ from those estimates.
Goodwill and other intangible assets, including valuation and recoverability
Goodwill represents the excess purchase price over tangible and intangible assets acquired, less liabilities assumed arising from business combinations. As discussed above, determining the value of goodwill and intangible assets requires the Company to make significant assumptions, including projections of future events and operating performance. Estimates of fair value are inherently uncertain, and as a result, actual results may differ from estimates. The Company conducts its goodwill impairment test annually as of October 1, or more frequently if indicators of impairment exist. Additionally, the Company reviews the recoverability of its long-lived assets, including acquired technology, capitalized software costs, and property and equipment, when events or changes in circumstances occur that indicate that the carrying value of the asset may not be recoverable.
The Company has a significant amount of goodwill associated with previous acquisitions, including $106,734 from the Bite Squad Merger, $14,343 from the Delivery Dudes Acquisition and $9,547 from the Cape Payment Acquisition. The Company has determined there was no goodwill impairment during the year ended December 31, 2021.
Useful lives of tangible and intangible assets
Estimating the useful lives of tangible and intangible assets requires judgment. For example, different types of assets will have different useful lives, influenced by the nature of the asset, competitive environment, and rate of change in the industry. Additionally, certain assets may even be considered to have indefinite useful lives. All of these judgments and estimates can significantly impact the determination of the amortization period of the asset, and thus net income.
Stock-based compensation
The Company measures compensation expense for all stock-based awards in accordance with ASC Topic 718, Compensation — Stock Compensation. Stock-based compensation is measured at fair value on grant date and recognized as compensation expense ratably over the course of the requisite service period for awards expected to vest. In the case of an award pursuant to which a performance condition must be met for the award to vest, no stock-based compensation cost is recognized until such time as the performance condition is considered probable of being met, if at all. The fair value of restricted shares is typically determined based on the closing price of the Company’s stock on the date of grant. The Company uses an option-pricing model to determine the fair value of stock options. The determination of the grant date fair value of options using an option-pricing model requires judgment and is affected by the Company’s estimated common stock value, as well as assumptions regarding a number of other complex and subjective variables, including risk-free rate and volatility of the Company’s stock price and expected term. If any of the assumptions used in the option-pricing model change significantly, stock-based compensation for future awards may differ materially compared to the awards granted.
The Company recognized total stock-based compensation expense of $7,974 for the year ended December 31, 2021. As of December 31, 2021, there was $14,854 of unrecognized stock-based compensation expense related to unvested time-based restricted stock units, which is expected to be recognized over a weighted-average period of approximately 2.5 years. Unrecognized stock-based compensation expense related to stock options was immaterial as of December 31, 2021.
Loss contingencies
The Company is involved in various legal proceedings that arise from the normal course of business activities. Certain of these matters include speculative claims for substantial or indeterminate amounts of damages. The Company records a liability when the Company believes that it is both probable that a loss has been incurred and the amount of the loss or a range of loss can be reasonably estimated. Significant judgment is required to determine both probability and the estimated amount of loss. The outcome of legal matters and litigation is inherently uncertain. As a result, the outcome of matters in which we are involved could result in unexpected expenses and liability that could adversely affect our operations.
Income taxes
The Company provides for income taxes using an asset and liability approach under which deferred income taxes are provided for based upon enacted tax laws and rates applicable to periods in which the taxes become payable. The calculation of income tax liabilities involves significant judgment in estimating the impact of uncertainties and complex tax laws. The Company’s tax returns are subject to examination by the various federal and state income-taxing authorities in the normal course of business. Such examinations may result in future assessments of additional tax, interest, and penalties.
Insurance reserves
The Company maintains insurance coverage for business risks in customary amounts believed to be sufficient for our operations, including, but not limited to, workers’ compensation, auto and general liability. These plans contain various self-insured retention levels for which we provide accruals based on the aggregate of the liability for claims incurred and an estimate for claims incurred but not reported. We review our estimates of claims costs at each reporting period and adjust our estimates when appropriate. Ultimate loss results may differ from our estimates, which could result in losses over our reserved amounts. We use third-party actuarial specialists to assist in estimating our claims costs. As of December 31, 2021 and 2020, $4,305 and $4,697, respectively, in outstanding workers’ compensation and auto policy reserves are included in the consolidated balance sheet.
Loss exposure related to claims
The Company has an outstanding medical contingency claim (the “Medical Contingency”) which is measured at fair value using various unobservable inputs reflecting the Company’s assumptions used in developing the fair value estimate. The Company engaged third-party actuaries to assist in estimating the fair value of the Medical Contingency. The inputs used in the measurement, particularly life expectancy and projected medical costs, were sensitive inputs to the measurement and changes to either could have resulted in significantly higher or lower fair value measurements. See Part II, Item 8, Note 12 – Commitments and Contingent Liabilities and Note 15 - Fair Value Measurements for additional details. During the three months ended September 30, 2021, as a result of the death of the individual associated with the Medical Contingency, there was a change in accounting estimate of the total outstanding liability. The estimated loss exposure was updated to reflect the liability for remaining unpaid medical expenses and dependent death benefits and reflects the Company's assumptions regarding such expenses.
The Medical Contingency totaled $17,435 as of December 31, 2020. The change in estimate of the Medical Contingency totaled $16,715 and was recognized as other income in the consolidated statement of operations for the year ended December 31, 2021. As of December 31, 2021, the Medical Contingency totaled $423. The inputs required significant judgments and estimates at the time of the initial valuation of the Medical Contingency.
Recently Adopted Accounting Standards and Pending Standards
For a description of accounting standards adopted during the year ended December 31, 2019,2021, see Part II, Item 8, Note 2 – Basis of Presentation and Summary of Significant Accounting Policies, to our consolidated financial statements in this Form 10-K. Also described in Note 2 are pending standards and their estimated effect on our consolidated financial statements.We qualify
Through year-end 2020, we qualified as an “emerging growth company” pursuant to the provisions of the JOBS Act.
For as long asAs an emerging growth company, we
are an “emerging growth company,” we maywere able to take advantage of certain exemptions from various reporting requirements that are applicable to other public companies that are not “emerging growth
companies,”companies”, including not being required to comply with the auditor attestation requirements of Section 404(b) of the Sarbanes-Oxley
Act, reduced disclosure obligations regarding executive compensation in our periodic reports and proxy statements, reduced disclosure obligations relating to the presentation of financial statements in Management’s Discussion and Analysis of Financial Condition and Results of Operations, exemptions from the requirements of holding advisory “say-on-pay” votes on executive compensation and stockholder advisory votes on golden parachute compensation. We have availed ourselves of the reduced reporting obligations and executive compensation disclosures in this Form 10-K. In addition,Act. Effective January 1, 2021, we are no longer an emerging growth
company can delay its adoption of certain accounting standards until those standards would otherwise apply to private companies. Although we have the ability to “opt out” of this extended transition period,company. Accordingly, for fiscal year 2021, we are
choosing notrequired to
do so. Section 107include an opinion from our independent registered public accounting firm on the effectiveness of
the JOBS Act provides that a decision to opt out of the extended transition period for complying with new or revised accounting standards is irrevocable.our internal control over financial reporting (see Item 9A).
Factors Affecting the Comparability of Our Results of Operations
The Landcadia Business Combination and Public Company Costs. The Landcadia Business Combination was accounted for as a reverse recapitalization, with no goodwill or other intangible assets recorded, in accordance with GAAP. Under this method of accounting, Landcadia Holdings, Inc. was treated as the “acquired” company for financial reporting purposes. Accordingly, for accounting purposes, the Landcadia Business Combination was treated as the equivalent of Waitr Incorporated issuing stock for the net assets of Landcadia Holdings, Inc., accompanied by a recapitalization. The net assets of Landcadia Holdings, Inc. were stated at historical cost, with no goodwill or other intangible assets recorded. Reported amounts from operations included herein prior to the Landcadia Business Combination are those of Waitr Incorporated. Waitr Incorporated is Landcadia Holdings, Inc.’s accounting predecessor and the Landcadia Business Combination required us to hire additional staff and implement procedures and processes to address regulatory and customary requirements applicable to public companies.
In connection with the closing of the Landcadia Business Combination in 2018, Waitr Incorporated’s convertible promissory notes (the “Waitr Convertible Notes”) were either ultimately converted into shares of our post-combination common stock or redeemed for cash. The redemption of the Waitr Convertible Notes for cash resulted in a gain on debt extinguishment of $952, representing the carrying value of the redeemed Waitr Convertible Notes as of the redemption date. In addition, immediately after the consummation of the Landcadia Business Combination, we repaid a line of credit, plus origination fees and accrued interest, resulting in a loss on debt extinguishment of $466, representing the balance of the unamortized debt issuance costs on the date of repayment.
In 2017, we recorded a non-cash loss on debt extinguishment of $10,537 as a result of a Waitr Convertible Notes amendment that modified the conversion ratio, resulting in the application of extinguishment accounting and representing the difference between the fair value of the amended Waitr Convertible Notes and their carrying amount. The conversion and cash redemption of the Waitr Convertible Notes and the exercise of warrants by the lenders under the aforementioned line of credit impacted our statements of operations and stockholders’ equity (deficit) in reporting periods that include the Landcadia Business Combination.
Bite Squad Merger.
Acquisitions. The Bite Squad Merger, wasDelivery Dudes Acquisition and Cape Payment Acquisition were considered a business combinationcombinations in accordance with ASC 805, and hashave been accounted for using the acquisition method. Under the acquisition method of accounting, total mergerpurchase consideration, acquired assets, and assumed liabilities and contingent consideration are recorded based on their estimated fair values on the acquisition date. TheFor each of these
acquisitions, the excess of the fair value of
mergerpurchase consideration over the fair value of the assets less liabilities acquired
(and contingent consideration when applicable) has been recorded as
goodwill.goodwill on our consolidated balance sheet as of December 31, 2021. The results of operations of Bite Squad,
Delivery Dudes and Cape Payment Companies are included in our consolidated financial statements beginning on the acquisition
date,dates, January 17,
2019.2019, March 11, 2021 and August 25, 2021, respectively.
In connection with the
Bite Squad Merger, weDelivery Dudes Acquisition and Cape Payment Acquisition, the Company incurred direct and incremental costs
throughof $1,614 during the year ended December 31,
2019, of approximately $6,956,2021, consisting of legal and professional fees, which are included in general and administrative expenses in the consolidated statement of operations in
2019. Although we expectsuch period. During the
eliminationyear ended December 31, 2019, the Company incurred direct and incremental costs of
duplicative costs and other cost synergies over time, we may not achieve this result as quickly as anticipated, resulting in materially higher general and administrative expenses in future periods.33
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$6,956, including debt modification expense of $375, related to the acquisition of Bite Squad.
Changes in Fee Structure. We have made several modifications to our Our fee structure during the fiscal periods presented in this Form 10-K. Since 2017,has changed at various times since our fee structure evolved gradually from a per transaction fee plus a percentage of the food sale amount to one based exclusively on a percentage of the food sale amount. In early 2018, we also established a multi-tier fee structure, allowing restaurants to elect to pay a higher fee rate in lieu of paying a one-time set-up and integration fee. We initiated modifications to our fee structure in July 2019 with a majority of restaurants on the Waitr Platform, which became effective in August 2019, and in January 2020, with the majority of our remaining restaurants, which became effective throughout February 2020.inception. We continue to review and update our current rate structure, as necessary, as we look to offer new and enhanced value-adding services to our restaurant partners.The July 2019 modified Any changes to our fee structure was performance-based and tiered such that restaurants(whether externally to comply with higher sales throughgovernmental imposed caps or as a result of internal decision-making) could affect the Waitr Platform were subjectcomparability of our results of operations from period to a rate at the lower end of the range, whereas restaurants with lower sales through the Waitr Platform were subject to a rate at the upper end of the range. With the introduction of the July 2019 modifications, we discontinued offering fee arrangements with the upfront, one-time setup and integration fee. Upon acceptance of the performance-based fee agreement, in certain cases, the Company waived uncollected portions of the setup and integration fee and refunded portions of previously paid setup and integration fees (see Part II, Item 8, Note 2 – Basis of Presentation and Summary of Significant Accounting Policies) . The changes from the July 2019 modifications resulted in modestly higher revenue per transaction, but also resulted in the loss of approximately 22% of the restaurants on the Waitr Platform. Additionally, the contract modifications and the effect of such modifications on our measure of progress towards the performance obligations, resulted in a cumulative adjustment in the third quarter of 2019 to setup and integration fee revenue of $3,005, which was previously included in deferred revenue as of August 1, 2019. Further, we recognized an $852 impairment loss during the third quarter of 2019 for capitalized contract costs pertaining to or allocable to terminated restaurant contracts.
period.
Goodwill and Intangible Asset Impairments. During the year ended December 31, 2019, we recognized non-cash impairment charges totaling $191,194 to write down the carrying values of goodwill and intangible assets to their implied fair values, as a result of our annual goodwill impairment analysis, which concluded that the fair value of the reporting unit at such time (the Company) was less than its carrying amount. The primary factor contributing to the decline in fair value of the reporting unit was the negative impacts on the Company’s estimated order volumes and revenue resulting from adverse changes in market conditions from increased competition. Determining the fair value of a reporting unit and intangible assets requires the use of estimates and significant judgments that are based on a number of factors including actual operating results. It is reasonably possible that the judgments and estimates used could change in future periods. There can be no assurance that additional goodwill or intangible assets will not be impaired in future periods. Significant goodwill and intangible asset impairments may impact the comparability of our results from period to period. Seasonality and Holidays. Our business tends to follow restaurant closure and diner behavior patterns.patterns with respect to demand of our service offering. In many of our markets, we generally experience a relative increasehave historically experienced variations in order frequency from September to March and a relative decrease in diner activity from April to August primarily as a result of weather patterns, university summer breaks and other vacation periods. In addition, a significant number of restaurants tend to close on certain major holidays, including Thanksgiving, Christmas Eve and Christmas Eve-Day, in our key markets.Day, among others. Further, diner activity may be impacted by unusually cold, rainy, or warm weather. Cold weather and rain typically drive increases in order volume, while unusually warm or sunny weather typically drives decreases in orders. Consequently,Furthermore, severe weather-related events such as snowstorms, ice storms, hurricanes and tropical storms have adverse effects on order volume, particularly if they cause property damage or utility interruptions to our results between quarters, or between periods may varyrestaurant partners. The COVID-19 pandemic, as a result of prolonged periods of unusually cold, warm, inclement, or otherwise unexpected weatherwell as the federal government’s responses thereto, have had an impact on our typical seasonality trends and the timing of certain holidays.could impact future periods.
Acquisition Pipeline. We activelycontinue to maintain and evaluate aan active pipeline of potential acquisitionsacquisition targets and may be acquisitivepursue acquisitions in the future. Potentially significant future, both in the restaurant delivery space as well as other verticals, such as payments and other complimentary businesses. These potential business acquisitions may impact the comparability of our results in future periods with those forrelative to prior periods. Key Factors Affecting Our Performance
Efficient Market Expansion and Penetration. Our continued revenue growth and path to improved cash flow and profitability is dependent on successful restaurant, diner and driver penetration of our markets and achieving our targeted scale in current and future markets. Delay or failureFailure in achieving positive market-level operating margins (exclusive of indirect and corporate overhead costs)our targeted scale could adversely affect our working capital, which in turn, could slow our growth plans.We typically target markets that we estimate could achieve sustainable, positive market-level operating margins that support market operating cash flows and profits, improve efficiency, and appropriately leverage the scale of our advertising, marketing, research and development, and other corporate resources. Our financial condition, cash flows, and results of operations depend, in significant part, on our ability to achieve and sustain our target profitability thresholds in our markets.
Waitr’s
Our Restaurant, Diner and DinerDriver Network. Our continued growth is driven inA significant part byof our growth is our ability to successfully expand our network of restaurants, diners and dinersindependent contractor drivers using the Platforms. If we fail to retain existing restaurants, diners and dinersindependent contractor drivers using the Platforms, or to add new restaurants, diners and dinersindependent contractor drivers to the Platforms, our revenue, financial results and business may be adversely affected.34
Defined below are the key business metrics that we use to analyze our business performance, determine financial forecasts, and help develop long-term strategic plans:
Active Diners. The We count Active Diners as the number of unique diner accounts from which an order has been placed through the Platforms during the past twelve months (as of the end of the relevant period). and consider Active Diners an important metric because the number of diners using our Platforms is a key revenue driver and a valuable measure of the size of our engaged diner base.
Average Daily Orders. The We calculate Average Daily Orders as the number of completed orders during the period divided by the number of days in that period, including holidays. Average Daily Orders is an important metric for us because the number of orders processed on our Platforms is a key revenue driver and, in conjunction with the number of Active Diners, a valuable measure of diner activity on our Platforms for a given period. Gross Food Sales. The We calculate Gross Food Sales as the total food and beverage sales, sales taxes, prepaid gratuities, and diner fees processed through the Platforms during a given period. Gross Food Sales are different than the order value upon which we charge our fee to restaurants, which excludes gratuities and diner fees. Prepaid gratuities, which are not included in our revenue, are determined by diners and may differ from order to order. Gratuities other than prepaid gratuities, such as cash tips, are not included in Gross Food Sales. Gross Food Sales is an important metric for us because the total volume of food sales transacted through our Platforms is a key revenue driver.
Average Order Size. We calculate Average Order Size as Gross Food Sales for a given period divided by the number of completed orders during the same period. | | Years Ended December 31, | |
Key Business Metrics (1) | | 2019 | | | 2018 | | | 2017 | |
Active Diners (as of period end) | | | 2,352,007 | | | | 989,000 | | | | 419,430 | |
Average Daily Orders | | | 51,156 | | | | 21,860 | | | | 9,315 | |
Gross Food Sales (dollars in thousands) | | $ | 663,919 | | | $ | 278,833 | | | $ | 121,081 | |
Average Order Size (in dollars) | | $ | 36.15 | | | $ | 34.95 | | | $ | 35.61 | |
| (1)
| The key business metrics include the operations of Bite Squad beginning on the acquisition date, January 17, 2019.
|
| | | | | | | | | | | | | | | | | |
| Year Ended December 31, |
Key Business Metrics(1) | 2021 | | 2020 | | 2019 |
| Active Diners (as of period end) | 1,671,437 | | | 1,865,194 | | | 2,352,007 | |
| Average Daily Orders | 32,859 | | | 39,071 | | | 51,156 | |
| Gross Food Sales (dollars in thousands) | $ | 542,447 | | | $ | 598,616 | | | $ | 663,919 | |
| Average Order Size (in dollars) | $ | 45.23 | | | $ | 41.86 | | | $ | 36.15 | |
_______________
(1)The key business metrics include the operations of Bite Squad and Delivery Dudes beginning on their respective acquisition dates, January 17, 2019 and March 11, 2021.
We generate revenue primarily when diners place an order on one of the Platforms. We recognize revenue from diner orders when orders are delivered. Our revenue consists primarily of
transaction fees, comprised of fees received from restaurants (determined as a percentage of the total food sales, net
of any diner promotions or refundsDelivery Transaction Fees. Additionally, effective August 25, 2021, we generate revenue by facilitating access to
diners) and diner fees. During a portion of the periods presented in this Form 10-K, we also generated revenue from setup and integration fees collected from certain restaurants to onboard them onto the Platforms (these are recognized on a straight-line basis over the anticipated period of benefit) and subscription fees from restaurants that opt to pay a monthly fee in lieu of a lump sum setup and integration fee. Additionally, we sell gift cards and recognize revenue upon gift card redemption. Revenue also includes fees for restaurant marketing and data services.third-party payment processing solution providers.
Operations and Support. Operations and support expense consists primarily of salaries, benefits, stock-based compensation, and bonuses for employees and contractors engaged in operations and customer service, including drivers, who are mainly full-time and part-time employees and comprised a substantial majority of our employee base at December 31, 2019, as well as city/territory managers, market managers,success associates, restaurant onboarding, photography, and driver logistics personnel, and payments to independent contractor drivers for delivery services. Operations and support expense also includes payment processing costs incurred on customer orders and the cost of software and related services providing support for customer orders.diners, restaurants and drivers.
Sales and Marketing. Sales and marketing expense consists primarily of salaries, commissions, benefits, stock-based compensation and bonuses for personnel supporting sales and sales support personnel,marketing efforts, including restaurant business development managers, marketing employees and contractors, and third-party marketing expenses such as social media and search engine marketing, online display teamadvertisements, sponsorships (the costs of which are recognized on a straight line basis over the useful period of the contract) and print marketing.
Research and Development. Research and development expense consists primarily of salaries, benefits, stock-based compensation and bonuses for employees and contractors engaged in the design, development, maintenance and testing of the Platforms, net of costs capitalized for the development of the Platforms. This expense also includes such items as software subscriptions that are necessary for the upkeep and maintenance of the Platforms.
General and Administrative. General and administrative expense consists primarily of salaries, benefits, stock-based compensation and bonuses for executive, finance and accounting, human resources and other administrative employees as well as third-party legal, accounting, and other professional services, insurance (including workers’ compensation, auto liability and general liability), travel, facilities rent, and other corporate overhead costs.35
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Depreciation and Amortization. Depreciation and amortization expense consists primarily of amortization of capitalized costs for software development, trademarks and customer relationships and depreciation of leasehold improvements furniture, and equipment, primarily tablets deployed in restaurants. We do not allocate depreciation and amortization expense to other line items.Intangible and Other Asset Impairments. Intangible and other asset impairments include write-downs of intangible assets and minor impairments related to the replacement of internally developed software code as well as the impairment of capitalized contract costs of obtaining and fulfilling contracts.
Other Expenses (Income) and Losses (Gains), Net. Other expenses (income) and losses (gains), net, primarily includes interest expense on outstanding debt, and interest income on cash and money market deposits, as well as (gains)/losses on debt extinguishmentany other items not considered to be incurred in the normal operations of the business, including accrued legal settlements and derivatives.contingencies and the change in estimate for the Medical Contingency.
The following table sets forth our resultsconsolidated statements of operations for the periods indicated, with line items presented in thousands of dollars and as a percentage of our revenue: | | Years Ended December 31, | |
(in thousands, except percentages (1)) | | 2019 | | | % of Revenue | | | 2018 | | | % of Revenue | | | 2017 | | | % of Revenue | |
Revenue | | $ | 191,675 | | | | 100 | % | | $ | 69,273 | | | | 100 | % | | $ | 22,911 | | | | 100 | % |
Costs and expenses: | | | | | | | | | | | | | | | | | | | | | | | | |
Operations and support (2) | | | 147,759 | | | | 77 | % | | | 51,428 | | | | 74 | % | | | 20,970 | | | | 92 | % |
Sales and marketing (2) | | | 52,370 | | | | 27 | % | | | 15,695 | | | | 23 | % | | | 5,661 | | | | 25 | % |
Research and development | | | 7,718 | | | | 4 | % | | | 3,913 | | | | 6 | % | | | 1,586 | | | | 7 | % |
General and administrative (2) | | | 56,862 | | | | 30 | % | | | 31,148 | | | | 45 | % | | | 9,437 | | | | 41 | % |
Depreciation and amortization | | | 15,774 | | | | 8 | % | | | 1,223 | | | | 2 | % | | | 723 | | | | 3 | % |
Goodwill impairment | | | 119,212 | | | | 62 | % | | | — | | | | 0 | % | | | — | | | | 0 | % |
Intangible and other asset impairments | | | 73,251 | | | | 38 | % | | | — | | | | 0 | % | | | 584 | | | | 3 | % |
Loss on disposal of assets | | | 36 | | | | 0 | % | | | 9 | | | | 0 | % | | | 33 | | | | 0 | % |
Total costs and expenses | | | 472,982 | | | | 247 | % | | | 103,416 | | | | 149 | % | | | 38,994 | | | | 170 | % |
Loss from operations | | | (281,307 | ) | | | (147 | %) | | | (34,143 | ) | | | (49 | %) | | | (16,083 | ) | | | (70 | %) |
Other expenses (income) and losses (gains), net: | | | | | | | | | | | | | | | | | | | | | | | | |
Interest expense | | | 9,408 | | | | 5 | % | | | 1,822 | | | | 3 | % | | | 283 | | | | 1 | % |
Interest income | | | (1,037 | ) | | | (1 | %) | | | (406 | ) | | | (1 | %) | | | (2 | ) | | | 0 | % |
(Gain) loss on derivatives | | | — | | | | 0 | % | | | (337 | ) | | | 0 | % | | | 52 | | | | 0 | % |
(Gain) loss on debt extinguishment | | | — | | | | 0 | % | | | (486 | ) | | | (1 | %) | | | 10,537 | | | | 46 | % |
Other expenses (income) | | | 1,547 | | | | 1 | % | | | 2 | | | | 0 | % | | | (52 | ) | | | 0 | % |
Net loss before income taxes | | | (291,225 | ) | | | (152 | %) | | | (34,738 | ) | | | (50 | %) | | | (26,901 | ) | | | (117 | %) |
Income tax expense (benefit) | | | 81 | | | | 0 | % | | | (427 | ) | | | (1 | %) | | | 6 | | | | 0 | % |
Net loss | | $ | (291,306 | ) | | | (152 | %) | | $ | (34,311 | ) | | | (50 | %) | | $ | (26,907 | ) | | | (117 | %) |
| (1)
| Percentages may not foot due to rounding
|
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | Year Ended December 31, |
(in thousands, except percentages(1)) | 2021 | | % of Revenue | | 2020 | | % of Revenue | | 2019 | | % of Revenue |
| Revenue | $ | 182,194 | | | 100 | % | | $ | 204,328 | | | 100 | % | | $ | 191,675 | | | 100 | % |
| Costs and expenses: | | | | | | | | | | | |
| Operations and support | 108,599 | | | 60 | % | | 109,240 | | | 53 | % | | 147,759 | | | 77 | % |
| Sales and marketing | 19,198 | | | 11 | % | | 12,242 | | | 6 | % | | 52,370 | | | 27 | % |
| Research and development | 4,156 | | | 2 | % | | 4,262 | | | 2 | % | | 7,718 | | | 4 | % |
| General and administrative | 45,042 | | | 25 | % | | 42,982 | | | 21 | % | | 56,862 | | | 30 | % |
| Depreciation and amortization | 12,429 | | | 7 | % | | 8,377 | | | 4 | % | | 15,774 | | | 8 | % |
| Goodwill impairment | — | | | — | % | | — | | | — | % | | 119,212 | | | 62 | % |
| Intangible and other asset impairments | 186 | | | — | % | | 30 | | | — | % | | 73,251 | | | 38 | % |
| Loss on disposal of assets | 158 | | | — | % | | 20 | | | — | % | | 36 | | | — | % |
| Total costs and expenses | 189,768 | | | 104 | % | | 177,153 | | | 87 | % | | 472,982 | | | 247 | % |
| Income (loss) from operations | (7,574) | | | (4 | %) | | 27,175 | | | 13 | % | | (281,307) | | | (147 | %) |
| Other expenses (income) and losses (gains), net: | | | | | | | | | | | |
| Interest expense | 7,074 | | | 4 | % | | 9,458 | | | 5 | % | | 9,408 | | | 5 | % |
| Interest income | — | | | — | % | | (102) | | | — | % | | (1,037) | | | (1 | %) |
| | | | | | | | | | | |
| | | | | | | | | | | |
| Other (income) expense | (9,443) | | | (5 | %) | | 1,861 | | | 1 | % | | 1,547 | | | 1 | % |
| Net income (loss) before income taxes | (5,205) | | | (3 | %) | | 15,958 | | | 8 | % | | (291,225) | | | (152 | %) |
| Income tax expense | 24 | | | — | % | | 122 | | | — | % | | 81 | | | — | % |
| Net income (loss) | $ | (5,229) | | | (3 | %) | | $ | 15,836 | | | 8 | % | | $ | (291,306) | | | (152 | %) |
| (2)
| Certain prior period amounts have been reclassified to conform to current period presentation. These reclassifications had no impact on our reported total costs and expenses, loss from operations or net loss for the period. See Part II, Item 8, Note 2 – Basis of Presentation and Summary of Significant Policies of this Form 10-K for further details.
|
_______________(1)Percentages may not foot due to rounding.
The following issection includes a discussion of theour results of operations of the Company for the years ended December 31, 20192021 and 2018.2020. Details of results of operations for the year ended December 31, 20172019 can be found under Part II, Item 7,
Management’s Discussion and Analysis of Financial Condition and Results of Operations in the Company’s 20182020 Annual Report on Form 10-K.The results of operations of Bite Squad, Delivery Dudes and Cape Payment Companies are included in our consolidated financial statements beginning on thetheir respective acquisition date,dates, January 17, 2019, March 11, 2021 and August 25, 2021 (see Part II, Item 8,
Note 34 – Business Combinations of this Form 10-K). | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| Year Ended December 31, | | Percentage change |
| 2021 | | 2020 | | 2019 | | 2020 to 2021 | | 2019 to 2020 |
| (dollars in thousands) | | | | |
| Revenue | $ | 182,194 | | | $ | 204,328 | | | $ | 191,675 | | | (11 | %) | | 7 | % |
Revenue
increased by $122,402, or 177%, to $191,675 in the year ended December 31, 2019 from $69,273 in the year ended December 31, 2018. The increase was primarily due to the Bite Squad Merger and related increase in transaction volume, as well as continued adoption in existing markets and contribution from markets launched in late 2018 and early 2019.36
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Additionally, the modifications to our fee structure in July 2019 with a majority of restaurants on the Waitr Platform resulted in modestly higher revenue per transaction, but also resulted in the loss of approximately 22% of the restaurants on the Waitr Platform at that time (Bite Squad restaurants were unaffected, since it had not previously offered the lower rate, upfront fee option to restaurants). The contract modifications and the effect of such modifications on our measure of progress towards the performance obligations, resulted in a cumulative adjustment in the third quarter of 2019 to setup and integration fee revenue of $3,005, which was previously included in deferred revenue as of August 1, 2019. The cumulative adjustment to revenue was partially offset by write-offs of uncollected setup and integration fees within accounts receivable of $797 and refunds of previously paid setup and integration fees of $320.
Average Daily Orders and Gross Food Sales increased in the year ended December 31, 2019 to 51,156 and $663,919, respectively, from 21,860 and $278,833, respectively, in the year ended December 31, 2018. Average Order Sizedecreased for the year ended December 31, 2019 was $36.15,2021 compared to $34.95the year ended December 31, 2020, primarily as a result of decreased order volumes. Partially offsetting the impact of decreased order volumes was an increase in the Average Order Size in such period as well as revenue from the Cape Payment Companies and Delivery Dudes acquisitions, beginning on their respective acquisition dates. The Average Order Size was $45.23 for the year ended December 31, 2018.
Operations and Support
Operations and support expenses increased by $96,331, or 187%,2021, compared to $147,759 in$41.86 for the year ended December 31, 2019 from $51,428 in the year ended December 31, 2018, due to increased business volume2020, an improvement of 8%.
Operations and the inclusion of results of operations from the Bite Squad Merger. Support
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| Year Ended December 31, | | Percentage change |
| 2021 | | 2020 | | 2019 | | 2020 to 2021 | | 2019 to 2020 |
| (dollars in thousands) | | | | |
| Operations and support | $ | 108,599 | | | $ | 109,240 | | | $ | 147,759 | | | (1 | %) | | (26 | %) |
| As a percentage of revenue | 60 | % | | 53 | % | | 77 | % | | | | |
As a percentage of revenue, operations and support expenses
increased to 77% in 2019 from 74% in 2018.Sales and Marketing
Sales and marketing expense increased by $36,675, or 234%, to $52,370were higher in the year ended December 31, 2019 from $15,6952021 compared to the year ended December 31, 2020 as we strategically invested in our customer, driver and restaurant support operations.
Sales and Marketing
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| Year Ended December 31, | | Percentage change |
| 2021 | | 2020 | | 2019 | | 2020 to 2021 | | 2019 to 2020 |
| (dollars in thousands) | | | | |
| Sales and marketing | $ | 19,198 | | | $ | 12,242 | | | $ | 52,370 | | | 57 | % | | (77 | %) |
| As a percentage of revenue | 11 | % | | 6 | % | | 27 | % | | | | |
Sales and marketing expense increased in dollar terms and as a percentage of revenue in the year ended December 31,
2018, primarily due2021 compared to the
inclusion of results of operations from the Bite Squad Merger,year ended December 31, 2020, primarily attributable to increased digital
and traditional advertising
spend of approximately $10,219 and increased headcount and sales commissions for business development managers attributable toas we further invested in market expansion as well as solidifying our
entry into and expansion of new andpresence in existing
new markets. As a percentage of revenue,territories. Additionally, sales and marketing expense
increasedduring the year ended December 31, 2021 includes referral agent commission expense related to
27% in 2019 from 23% in 2018.the Cape Payment Companies acquisition.
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| Year Ended December 31, | | Percentage change |
| 2021 | | 2020 | | 2019 | | 2020 to 2021 | | 2019 to 2020 |
| (dollars in thousands) | | | | |
| Research and development | $ | 4,156 | | | $ | 4,262 | | | $ | 7,718 | | | (2 | %) | | (45 | %) |
| As a percentage of revenue | 2 | % | | 2 | % | | 4 | % | | | | |
Research and development expense increased by $3,805, or 97%, to $7,718decreased in dollar terms in the year ended December 31, 2019 from $3,9132021 compared to the year ended December 31, 2020, primarily due to the capitalization of increased software development costs as further product features and functionality were incorporated into the Platforms. Partially offsetting the decrease were expenses related to the hiring of product and engineering personnel to further refine our Platforms. Research and development expense as a percentage of revenue remained flat for the year ended December 31, 2021 in relation to the comparable 2020 period.
General and Administrative
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| Year Ended December 31, | | Percentage change |
| 2021 | | 2020 | | 2019 | | 2020 to 2021 | | 2019 to 2020 |
| (dollars in thousands) | | | | |
| General and administrative | $ | 45,042 | | | $ | 42,982 | | | $ | 56,862 | | | 5 | % | | (24 | %) |
| As a percentage of revenue | 25 | % | | 21 | % | | 30 | % | | | | |
General and administrative expense increased in dollar terms and as a percentage of revenue in the year ended December 31, 2018,2021 compared to December 31, 2020, primarily due to the inclusion of results of operations from the Bite Squad Mergerincreased stock-based compensation expense and the addition ofrecruiting costs primarily associated with hiring software development personnel, focused on researchpartially offset by decreased insurance expense.
Depreciation and development activities. AsAmortization
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| Year Ended December 31, | | Percentage change |
| 2021 | | 2020 | | 2019 | | 2020 to 2021 | | 2019 to 2020 |
| (dollars in thousands) | | | | |
| Depreciation and amortization | $ | 12,429 | | | $ | 8,377 | | | $ | 15,774 | | | 48 | % | | (47 | %) |
| As a percentage of revenue | 7 | % | | 4 | % | | 8 | % | | | | |
Depreciation and amortization expense increased in dollar terms and as a percentage of revenue
research and development expense was 4% for the year ended December 31, 2019 and 6% for the year ended December 31, 2018. General and Administrative
General and administrative expense increased by $25,714, or 83%, to $56,862 in the year ended December 31, 2019 from $31,148 in2021 compared to the year ended December 31, 2018, due primarily to increased headcount as a result of the Bite Squad Merger, business combination-related professional and other costs, costs associated with reductions2020, driven by an increase in force and departures of certain executives, as well as increased auto liability and workers’ compensation insurance costsdepreciation expense related to increased headcount, business volume and loss claims. As a percentage of revenue, general and administrative expense decreased to 30% in 2019 compared to 45% in 2018, primarily due to the corporate synergies associated with the Bite Squad Merger.
Depreciation and Amortization
Depreciation and amortization expense increased to $15,774 in the year ended December 31, 2019 from $1,223 in the year ended December 31, 2018, primarily as a result of the Bite Squad Merger. Depreciation and amortization expense associated with the Bite Squad Merger and related acquired intangible assets totaled $13,488 from the acquisition date through December 31, 2019. Additionally, the increase was also attributable to the increase incomputer tablets for restaurants on the Platforms and the corresponding increase in depreciable property and equipment (namely, tablets). As a percentage of revenue, depreciation and amortization expenses increased to 8% in 2019 from 2% in 2018, primarily driven by the amortization of acquiredexpense on intangible assets fromacquired in the Bite Squad Merger.
Goodwill Impairment
During the year ended December 31, 2019, we recognized a non-cash goodwill impairment charge of $119,212, as a result of our annual goodwill impairment analysis, which concluded that the fair value of the reporting unit (the Company) was less than its carrying amount. The primary factor contributing to the decline in fair value of the reporting unit was the negative impacts on our estimated order volumesDelivery Dudes Acquisition and revenue resulting from adverse changes in market conditions from increased competition. See Part II, Item 8, Note 7 – Intangible Assets and Goodwill for additional details.
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Cape Payment Acquisition.
Intangible and Other Asset Impairments
The decline in fair value of
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| Year Ended December 31, | | Percentage change |
| 2021 | | 2020 | | 2019 | | 2020 to 2021 | | 2019 to 2020 |
| (dollars in thousands) | | | | |
| Intangible and other asset impairments | $ | 186 | | | $ | 30 | | | $ | 73,251 | | | 520 | % | | (100 | %) |
| As a percentage of revenue | — | % | | — | % | | 38 | % | | | | |
During the
reporting unit, described above, resulted in a non-cash intangible asset impairment charge in the yearyears ended December 31,
2019 of $71,982 to write down2021 and 2020, the
carrying value of certain intangible assets to their implied fair values. The impairment charge included the write-offs of capitalized contracts costs of $3,815, customer relationships of $57,295 and developed technology of $10,872. Additionally, during the year ended December 31, 2019,Company recognized intangible and other asset
impairment expense included $852 in impairment charges related to non-recoverable capitalized costs to obtain and fulfill contracts as a result of the termination by certain restaurants of their contracts in connection with the modified fee structure introduced by the Company in July 2019, $83 in impairment charges associated with the cancelation of a grocery delivery service that was part of the GoGoGrocer asset acquisition and $334 of impairment charges related toimpairments for previously capitalized software development costs.
Other Expenses (Income) and Losses (Gains), Net
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| Year Ended December 31, | | Percentage change |
| 2021 | | 2020 | | 2019 | | 2020 to 2021 | | 2019 to 2020 |
| (dollars in thousands) | | | | |
| Other expenses (income) and losses (gains), net | $ | (2,369) | | | $ | 11,217 | | | $ | 9,918 | | | (121 | %) | | 13 | % |
| As a percentage of revenue | (1) | % | | 5 | % | | 5 | % | | | | |
Other expenses (income) and losses (gains), net totaled $9,918 for the year ended December 31, 2019, reflecting $9,4082021 primarily consisted of $16,715 of income from the change in estimate of the Medical Contingency, $4,700 of other expense for a legal settlement,
$1,250 of other expense for an accrued legal contingency and $6,917 of interest expense associated with the Term Loans, NotesLoan and promissory notes, a $2,000 accrual for a legal contingency and $1,037 of interest income.Notes. Other expenses (income) and losses (gains), net totaled $595 for the year ended December 31, 2018, reflecting $1,8222020 primarily consisted of $9,318 of interest expense associated with convertible notes, interest incomethe Term Loan and Notes and a $1,023 stock-based compensation expense accrual related to the settlement of $406, a $337 gain on derivatives and $486 gain on debt extinguishment.lawsuit. See “Liquidity and Capital Resources” belowPart II, Item 8, Note 10 – Debt for definitions of Term LoansLoan and Notes.Notes, and
Note 12 - Commitments and Contingent Liabilities for additional details on the Medical Contingency and accrued legal contingency. Income Tax Expense
(Benefit)Income tax expense
was $81 for the
yearyears ended December 31,
2019,2021 and 2020 was $24 and $122, respectively, entirely related to
state taxes
required on gross margins in
Texas. Income tax benefit was $(427) for the year ended December 31, 2018, largely due to the reversal of Landcadia Holdings, Inc.’s previously estimated income tax payable, which upon consummation of the Landcadia Business Combination, the Company succeeded to Waitr Incorporated’s net operating loss carryforwards, portions of which can be utilized against current and future taxable income.various jurisdictions. We have historically generated net operating losses; therefore, a valuation allowance has been recorded on our net deferred tax assets.
Net Loss
Net loss increased by $256,995, to $291,306 in the year ended December 31, 2019 from $34,311 in the year ended December 31, 2018, for the reasons discussed above.
Liquidity and Capital Resources
As of December 31, 2019,2021, we had cash on hand of approximately $29,317, consisting primarily of cash and money market deposits. As of December 31, 2019, approximately $3,448 of our cash balance was reserved under compensating balance arrangements with our banks, pertaining to an outstanding letter of credit and as collateral under a corporate credit card program.$60,111. Our primary sources of liquidity to date have been cash flow from operations and proceeds from the issuance of stock long-term convertible debt, term loansin fiscal 2021 and 2020.
During 2021, we made investments in our business with numerous new market launches and the Delivery Dudes Acquisition, expanding our scope of delivery in multiple small and medium sized markets. Additionally, a key step in pursuing our overall growth strategy is to offer through third parties a full suite of payment processing services to our current base of merchants. The Delivery Dudes Acquisition included $11,500 in cash, assumedsubject to certain purchase price adjustments, and 3,562,577 shares of the Company’s common stock. The Cape Payment Acquisition included $12,000 in connectioncash, subject to certain purchase price adjustments, 2,564,103 shares of the Company’s common stock and an earnout provision valued at $1,686 as of the acquisition date.
In August and November 2021, we entered into amended and restated open market sale agreements with respect to our ATM Program. From August 31 through December 17, 2021, we fully sold the Landcadia Business Combination.$30,000 available under the August 2021 ATM Program, including 24,322,975 shares of the Company’s common stock. Pursuant to the November 2021 ATM Program, we sold 1,679,631 shares of the Company’s common stock as of December 31, 2021 for gross proceeds of $1,398, and from January 1, 2022 through January 7, 2022, we sold 7,907,933 shares of common stock for gross proceeds of $5,691. As of March 11, 2022, we have approximately $42,911 available under the ATM Program.
Pursuant to an amendment to the Credit Agreement in the first quarter of 2021, the Company made a $15,000 prepayment on the Term Loan on March 16, 2021. The aggregate principal amount of outstanding long-term debt totaled $84,511 as of December 31, 2021, consisting of $35,007 for the Term Loan and $49,504 of Notes. As of December 31,
2019, we2021, the Company had
total$3,142 of outstanding
long-term debt of $130,961, consisting of $69,545 of Term Loans, $61,132 of Notes and $284 of promissory notes. Outstanding short-term
debt as of December 31, 2019 totaled $3,612. See “Indebtedness” belowloans for
additional details of the Term Loans, Notes and promissory notes.During the second half of 2019 and into 2020, we executed several initiatives to realize synergies from the Bite Squad Merger and to align the combined Company’s cost structure. These initiatives included the implementation of various staff reductions and organizational changes, which included consolidation of operations, support and sales and marketing functions, and the successful integration of five markets in which Waitr and Bite Squad operations overlapped. We initiated modifications to our fee structure in July 2019 with a majority of restaurants on the Waitr Platform, which became effective in August 2019, and in January 2020, with the majority of our remaining restaurants, which became effective throughout February 2020. Further, in December 2019 and January 2020, we closed approximately 60 unprofitable, non-core markets. The combination of these initiatives has resulted in improved revenue per order and cash flow and as of March 13, 2020, our cash on hand was approximately $30,500, essentially flat relative to December 2019.
We are in the process of implementing additional strategic initiatives, with a focus on improving revenue per order, costs per order, cash flow, profitability and liquidity. These initiatives include, among other things, new and enhanced service offerings to our restaurant partners (such as priority placement, payment processing and consumer marketing), a continued focus on increasing restaurant supply on the Platforms, as well as an initiative to change to a contract labor model for delivery drivers, the implementation of which we expect to complete early in the second quarter of 2020.
insurance premium financing.
We currently expect that our cash on hand and estimated cash flow from operations will be sufficient to meet our working capital needs
beyondfor at least the next twelve
months,months; however, there can be no assurance that we will generate cash flow at the levels we anticipate. We
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may use cash on hand to repay additional debt or to acquire or invest in complementary businesses, products, services and technologies. We continually evaluate additional opportunities to strengthen our liquidity position, fund growth initiatives and/or combine with other businesses by issuing equity or equity-linked securities (in both public or private offerings) and/or incurring additional debt. However, market conditions, our future financial performance or other factors may make it difficult or impossible for us to access sources of capital, on favorable terms or at all, should we determine in the future to raise additional funds.
Indebtedness
Term Loans under the Debt Facility
On November 15, 2018, Waitr Inc., a Delaware corporation
We are continuously reviewing our liquidity and
wholly-owned indirect subsidiaryanticipated working capital needs, particularly in light of the
Company, as borrower, entered intouncertainty created by the
CreditCOVID-19 pandemic. Thus far, we have been able to operate effectively during the pandemic, however, the potential impacts and
Guaranty Agreement, dated as of November 15, 2018 (as amended or otherwise modified from time to time, the “Credit Agreement”) with Luxor Capital Group, LP (“Luxor Capital”), as administrative agent and collateral agent, the various lenders party thereto, Waitr Intermediate Holdings, LLC, a Delaware limited liability company and wholly-owned direct subsidiaryduration of the
Company, and certain subsidiaries of Waitr Inc. as guarantors. The Credit Agreement provided for a senior secured first priority term loan facility (the “Debt Facility”)COVID-19 pandemic (including those related to
Waitr Inc. in the aggregate principal amount of $25,000 (the “Original Term Loans”). An amendment to the Credit Agreement on January 17, 2019 provided an additional $42,080 under the Debt Facility (the “Additional Term Loans” and together with the Original Term Loans, the “Term Loans”), the proceeds of which were used to consummate the Bite Squad Merger. The September 30, 2019 and December 31, 2019 interest payments were paid in-kind, resulting in an aggregate principal amount of the Term Loans at December 31, 2019 of $69,545. For additional detailsvariants) on the
Term Loanseconomy and
the Debt Facility, see Part II, Item 8, Note 9 – Debt,on our business, in particular, is difficult to
our consolidated financial statements in this Form 10-K. We believe that we were in compliance with all covenants under the Credit Agreement as of December 31, 2019.Notes
On November 15, 2018, the Company entered into the Credit Agreement, dated as of November 15, 2018 (as amended or otherwise modified from time to time, the “Convertible Notes Agreement”), pursuant to which the Company issued unsecured convertible promissory notes to Luxor Capital Partners, LP, Luxor Capital Partners Offshore Master Fund, LP, Luxor Wavefront, LP and Lugard Road Capital Master Fund, LP (the “Luxor Entities”) in the aggregate principal amount of $60,000 (the “Notes”). The quarterly interest payments due on June 30, September 30 and December 31, 2019, were paid in-kind, resulting in an aggregate principal amount of the Notes at December 31, 2019 of $61,132. For additional details on the Notes, see Part II, Item 8, Note 9 – Debt, to our consolidated financial statements in this Form 10-K. We believe that we were in compliance with all covenants under the Convertible Notes Agreement as of December 31, 2019.
Promissory Notes
On September 27, 2019, the Company entered into an interest-free promissory note to fund a portion of an acquisition (see Part II, Item 8, Note 3 – Business Combinations, to our consolidated financial statements in this Form 10-K). The principal amount of the promissory note was initially $500, payable in 24 monthly installments, with payments expected to begin shortly after integration of the acquired assets onto the Company’s platform. The Company recorded the promissory note at its fair value of $452 and will impute interest over the life of the note using an interest rate of 10%, representing the estimated effective interest rate at which the Company could obtain financing. On February 13, 2020, the Company entered into an amendment to the asset purchase agreement, whereby the promissory note was amended to $600, payable in 30 monthly installments, commencing on March 1, 2020. The current portion of the promissory note of $215 is included in other current liabilities in the consolidated balance sheet at December 31, 2019.
On October 1, 2019, the Company entered into an interest-free promissory note to fund a portion of an additional acquisition (see Part II, Item 8, Note 3 – Business Combinations, to our consolidated financial statements in this Form 10-K). The principal amount of the promissory note is $100, payable in 24 monthly installments. Payments commenced on January 15, 2020. The Company recorded the promissory note at its fair value of $90 and will impute interest over the life of the note using an interest rate of 10%, representing the estimated effective interest rate at which the Company could obtain financing. The current portion of the promissory note of $43 is included in other current liabilities in the consolidated balance sheet at December 31, 2019.
Short-Term Loans
On June 26, 2019, the Company entered into a loan agreement with First Insurance Funding to finance a portion of its annual insurance premium obligation. The principal amount of the loan is $5,032, payable in monthly installments, until maturity. The loan matures on April 1, 2020 and carries an annual interest rate of 4.08%. As of December 31, 2019, $1,834 was outstanding under such loan.
On November 15, 2019, the Company entered into a loan agreement with BankDirect Capital Finance to finance a portion of its annual directors and officers insurance premium obligation. The principal amount of the loan is $1,993, payable in monthly installments,
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until maturity. The loan matures on August 15, 2020 and carries an annual interest rate of 4.15%. As of December 31, 2019, $1,778 was outstanding under such loan.
predict.
Our main capital expenditures relate to the purchase of tablets for restaurants on the Platforms and investments in the development of the Platforms, which are expected to increase as we continue to grow our business. Our future capital
requirements and the adequacy of available funds will depend on many factors, including those set forth under Part I, Item 1A, Risk Factors in this Form 10-K. If we are unable to obtain needed additional funds, we will have to reduce our operating costs, which would impair our growth prospects and could otherwise negatively impact our business. The following table sets forth our summary cash flow information for the periods indicated:
| | | Years Ended December 31, | | | | Year Ended December 31, |
(in thousands) | | 2019 | | | 2018 | | | 2017 | | (in thousands) | | 2021 | | 2020 | | 2019 |
Net cash used in operating activities | | $ | (73,477 | ) | | $ | (15,842 | ) | | $ | (12,411 | ) | |
| Net cash provided by (used in) operating activities | | Net cash provided by (used in) operating activities | | $ | (2,341) | | | $ | 38,445 | | | $ | (73,477) | |
Net cash used in investing activities | | | (196,576 | ) | | | (3,761 | ) | | | (1,874 | ) | Net cash used in investing activities | | (37,939) | | | (6,125) | | | (196,576) | |
Net cash provided by financing activities | | | 90,030 | | | | 224,996 | | | | 14,947 | | Net cash provided by financing activities | | 15,685 | | | 23,069 | | | 90,030 | |
Cash Flows
Used InProvided By (Used In) Operating Activities
For the year ended December 31, 2019,2021, net cash used in operating activities was $73,477,$2,341, compared to $15,842net cash provided by operating activities of $38,445 for the sameyear ended December 31, 2020. The decrease in cash flows from operating activities in the year ended December 31, 2021 from the comparable 2020 period was primarily driven by a decrease in 2018,revenue and increased sales and marketing expenses, partially offset by changes in operating assets and liabilities. During the year ended December 31, 2021, the net change in operating assets and liabilities decreased net cash provided by operating activities by $4,508, primarily reflectingconsisting of a decrease in accrued payroll of $2,062 and an increase in new market launchcapitalized contract costs of $2,151. During the year ended December 31, 2020, the net change in operating assets and liabilities increased net cash provided by operating activities by $2,220.
The increase in
2019 relativenet cash provided by operating activities during the year ended December 31, 2020 compared to
2018. Business combination-related expenses totaled $6,956 and $5,768 for the
yearsyear ended December 31, 2019
reflected the effects of the implementation of various initiatives aimed at improving operations and
2018, respectively.profitability. Additionally, net cash used in operating activities during the year ended December 31, 2019 included the payment of business combination-related expenses of $6,956.
Cash Flows Used In Investing Activities
For the year ended December 31,
2018,2021, net cash used in
operatinginvesting activities
was $15,842 compared to $12,411consisted primarily of $25,435 for the acquisitions of Delivery Dudes and Cape Payment Companies and related intangible assets, $8,752 of costs for internally developed software and $3,006 for the acquisition of domain names during the fourth quarter of 2021 in connection with our proposed rebranding. Net cash used in investing activities for the year ended December 31,
2017,2020 consisted primarily
reflecting the payment of
the above referenced business combination-related expenses$3,982 of
$5,768costs for internally developed software. Net cash used in
2018.Cash Flows Used In Investing Activities
Forinvesting activities for the year ended December 31, 2019 net cash used in investing activities was $196,576, consistingconsisted primarily of $192,568 for the acquisition of Bite Squad and $1,805 of costs for internally developed software, $695 for the acquisition of intangible assets and $1,636 for the purchase of property and equipment. For the years ended December 31, 2018 and 2017, net cash used in investing activities was $3,761 and $1,874, respectively, consisting primarily of the purchase of property and equipment.
Property and equipment is comprised primarily of computer tablets for restaurants on the Platforms. The tablets remain our property. We control software applications and updates on the tablets, and the tablets are devoted exclusively to the Platforms. We also periodically purchase office furniture, equipment, computers and software and leasehold improvements.
software.
Cash Flows Provided By Financing Activities
For the year ended December 31, 2021, net cash provided by financing activities included $30,895 of net proceeds from the sales of common stock under the Company’s ATM Program and $8,671 of proceeds from short-term loans for insurance financing, less a $14,472 principal prepayment on the Term Loan and $8,256 of payments on short-term loans for insurance financing. For the year ended December 31, 2020, net cash provided by financing activities included $47,574 of net proceeds from the sales of common stock under the Company’s ATM Program and $4,753 of proceeds from short-term loans for insurance financing, less $22,594 of payments on the Term Loan and $5,632 of payments on short-term loans for insurance financing. For the year ended December 31, 2019, net cash provided by financing activities was $90,030, primarily reflecting grossincluded net proceeds from the issuance of common stock of $50,002,$45,823, proceeds from the issuance of Additionalthe Term LoansLoan of $42,080 and $7,875 of proceeds from a short-term loan for insurance financing, less $4,931 of payments on short-term loans for the Company’s annual insurance premium financing, less $4,179 of equity issuance costs. Payments under short-term loans totaled $4,931 for the year ended December 31, 2019.For the year ended December 31, 2018, net cash provided by financing activities was $224,996, primarily reflecting net cash assumed from the Landcadia Business Combination of $143,648 and proceeds from the issuance of the Term Loans and Notes of $85,000, less $3,050 of related debt issuance costs. During the year ended December 31, 2018, we borrowed $5,000 under an unsecured line of credit and repaid in full the $5,000 of borrowings. Additionally, we borrowed $2,172 under a short-term loan to finance a portion of our insurance premium obligations and made repayments of $1,514 on such loan during the year ended December 31, 2018. Also included in net cash provided by financing activities for the year ended December 31, 2018 was $1,470 of proceeds related to the issuance of the Waitr Convertible Notes in the first quarter of 2018 and payments of $3,207 for the redemption of certain of the Waitr Convertible Notes in connection with the Landcadia Business Combination.
Net cash provided by financing activities totaled $14,947 for the year ended December 31, 2017, which primarily reflected proceeds from the issuance of Series AA preferred stock in the first quarter of 2017 of $7,224 and proceeds from the issuance of Waitr Convertible Notes of $7,684.
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financing.
Contractual Obligations and Other Commitments
At December 31, 2019,2021, our long-term debt obligations totaled $84,511, with a maturity date of November 2023, and short-term loans for insurance financing totaled $3,142. See Part I, Item 8, Note 10 - Debt for additional details
regarding our outstanding debt and related interest rates. Additionally, at December 31, 2021, we had corporate officesoperating lease agreements for office facilities in Lake Charles, Louisiana, Lafayette, Louisiana and Minneapolis, Minnesota, as well as smaller offices acrossvarious locations in the United States. Our office leasesStates, which expire on various dates through August 2026. We recognize rent expense on a straight-line basis over the relevant lease period.Our debt2026 (see Part I, Item 8,
Note 12 - Commitments and interest payments, future minimum payments under non-cancellable operating leases for equipment and office facilities and workers’ compensation obligation payments were as follows as of December 31, 2019: | | Payments Due by Period | |
(in thousands) | | Less than 1 Year | | | 1 to 3 Years | | | 3 to 5 Years | | | Thereafter | | | Total | |
Debt (1) | | $ | — | | | $ | 130,677 | | | $ | — | | | $ | — | | | $ | 130,677 | |
Loan agreements (2) | | | 3,902 | | | | 258 | | | | — | | | | — | | | | 4,160 | |
Interest due on debt (3) | | | 8,810 | | | | 16,384 | | | | — | | | | — | | | | 25,194 | |
Operating lease obligations | | | 1,126 | | | | 1,608 | | | | 945 | | | | 780 | | | | 4,459 | |
Workers’ compensation liability (4) | | | 178 | | | | 29 | | | | 29 | | | | 404 | | | | 640 | |
Total | | $ | 14,016 | | | $ | 148,956 | | | $ | 974 | | | $ | 1,184 | | | $ | 165,130 | |
| (1)
| Debt includes amounts due under the Debt Facility and Notes as of December 31, 2019. See Part II, Item 8, Note 9 – Debt of this Form 10-K for additional details.
|
Contingent Liabilities). | (2)
| Loan agreements include short-term loans to finance certain insurance premiums and promissory notes related to two acquisitions. See Part II, Item 8, Note 9 – Debt of this Form 10-K for additional details.
|
| (3)
| Interest due on debt assumes all interest payments are paid in cash. Interest on the Notes assumes no conversion prior to the maturity of the Notes.
|
| (4)
| On November 27, 2017, Guarantee Insurance Company (“GIC”), our former workers’ compensation insurer, was ordered into receivership for purposes of liquidation by the Second Judicial Circuit Court in Leon County, Florida. At the time of the court order, GIC was administering our outstanding workers’ compensation claims. Upon entering receivership, the guaranty associations of the states where GIC operated began reviewing outstanding claims administered by GIC for continued claim coverage eligibility based on guaranty associations’ eligibility criteria. Our net worth exceeded the threshold of $25,000 established by the Louisiana Insurance Guaranty Association (“LIGA”) when determining eligibility for claims coverage. As such, LIGA assessed our outstanding claim as ineligible for coverage and we executed a promissory note in January 2019 for the repayment of the $588 paid by LIGA with respect to our claim. The terms of the promissory note provide for equal monthly payments of $32 over 17 months. As of December 31, 2019, we estimate that we have $478 in additional workers’ compensation liabilities outstanding with respect to the GIC claims, excluding the LIGA promissory note, which we expect will be recognized ratably over approximately 40 years.
|
Contractual commitment amounts in the table above are associated with agreements that are enforceable and legally binding, while obligations under other contracts that we can cancel without a significant penalty are not included.
We are also a party to certain ordinary course multi-year sponsorship agreements, but have no material long-term purchase obligations outstanding with any vendors or other third parties.
Off-Balance Sheet Arrangements
We did not have any off-balance sheet arrangements as of December 31, 2019.
Item 7A. Quantitative and Qualitative Disclosures about Market Risk
We are exposed to interest rate risk and certain other market risks in the ordinary course of our business.
As of December 31,
2019,2021, we had outstanding interest-bearing long-term debt totaling
$130,677,$84,511, consisting of
$69,545the Term Loan in the amount of
Term Loans$35,007 and
$61,132the Notes of
Notes,$49,504, both of which bear interest at fixed rates. As a result, we were not exposed to interest rate risk on our outstanding debt at December 31,
2019.2021. If we enter into variable-rate debt in the future, we may be subject to increased sensitivity to interest rate movements.
We invest excess cash primarily in bank accounts and money market accounts, on which we earn interest. Our current investment strategy is to preserve principal and provide liquidity for our operating and market expansion needs. Since our investments have been
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and are expected to remain mainly short-term in nature, we do not believe that changes in interest rates would have a material effect on the fair market value of our investments or our operating results.
We do not believe that inflation has had a material effect on our business, results of operations or financial condition.
Item 8. Financial Statements and Supplementary Data
Information concerning this Item begins on Page F-1.
Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure
There have been no disagreements with our independent registered public accounting firm on our accounting or financial reporting that would require our independent registered public accounting firm to qualify or disclaim its report on our financial statements or otherwise require disclosure in this Form 10-K.
Item 9A. Controls and Procedures
Evaluation of Disclosure Controls and Procedures
As required by Rule 13a-15(b) of the Exchange Act, we have evaluated, under the supervision and with the participation of our management, including our principal executive officer and principal financial officer, the effectiveness of the design and operation of our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) of the Exchange Act) as of the end of the period covered by this Form 10-K. Our disclosure controls and procedures are designed to provide reasonable assurance that the information required to be disclosed by us in reports that we file or submit under the Exchange Act is accumulated and communicated to our management, including our principal executive officer and principal financial officer, as appropriate, to allow timely decisions regarding required disclosure and is recorded, processed, summarized and reported within the time periods specified in the rules and forms of the SEC. Based upon the evaluation, our principal executive officer and principal financial officer have concluded that our disclosure controls and procedures were effective to accomplish their objectives at the reasonable assurance levels as of December 31, 2019 at2021.
Changes in Internal Control Over Financial Reporting
There has not been any change in our internal control over financial reporting that occurred during the
reasonable assurance level.quarter ended December 31, 2021 that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.
Management’s Report on Internal Control Over Financial Reporting
Our management is responsible for establishing and maintaining adequate internal control over financial reporting as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act. Internal control over financial reporting should be designed under the supervision and with the participation of our management, including our principal executive officer and principal financial officer, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles and include those policies and procedures that:
•pertain to the maintenance of records that in reasonable detail accurately and fairly reflect the transactions and dispositions of the assets of our company;
���provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that our receipts and expenditures are being made only in accordance with authorizations of our management and directors; and
•provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use or disposition of our assets that could have a material effect on the financial statements.
Because of its inherent limitations, internal control over financial reporting may not prevent or detect errors or misstatements in our financial statements. Projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. Management assessed the effectiveness of our internal control over financial reporting at December 31,
20192021 using the criteria established in Internal Control - Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO) (2013 framework). Based on our assessments and those criteria, management determined that we maintained effective internal control over financial reporting as of December 31,
2019.This Form 10-K does not include an attestation report2021.
Our management excluded from its assessment of internal controlscontrol over financial reporting as of and for the year ended December 31, 2021, the operations of the Cape Payment Companies and Delivery Dudes acquired during 2021 (collectively, the “acquired business”), which are described in Part II, Item 8, Note 4 - Business Combinations, to the consolidated financial statements. The acquired businesses represented 1% of the Company’s consolidated total assets (excluding $39.2 million of goodwill and intangible assets, which were integrated into the Company’s control environment) and 7% of consolidated revenues as of and for the year ended December 31, 2021. This exclusion is in accordance with the SEC’s guidance, which permits companies to omit an acquired business’s internal control over financial reporting from ourmanagement’s assessment for up to one year after the date of acquisition.
The Company’s independent registered public accounting firm,
due to our status asMoss Adams LLP, has issued an
emerging growth company underattestation report regarding its assessment of the
JOBS Act.42
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Changes in Internal Controls Over Financial Reporting
There has not been any change in ourCompany’s internal control over financial reporting that occurred during the quarter endedas of December 31, 2019 that has materially affected, or is reasonably likely to materially affect, our2021, presented below in this Form 10-K.
Report of Independent Registered Public Accounting Firm
To the Shareholders and the Board of Directors of
Waitr Holdings Inc.
Opinion on Internal Control over Financial Reporting
We have audited Waitr Holdings Inc.’s (the “Company”) internal control over financial reporting.reporting as of December 31, 2021, based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (“COSO”). In our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of December 31, 2021, based on criteria established in Internal Control - Integrated Framework (2013) issued by COSO.
We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (“PCAOB”), the consolidated balance sheets of Waitr Holdings Inc. as of December 31, 2021 and 2020, the related consolidated statements of operations, stockholders’ equity and cash flows for each of the three years in the period ended December 31, 2021, and the related notes (collectively referred to as the “consolidated financial statements”) and our report dated March 11, 2022 expressed an unqualified opinion on those consolidated financial statements (and included an explanatory paragraph relating to a change in the method of accounting for leases in 2021).
Basis for Opinion
The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management’s Report on Internal Control over Financial Reporting included in Item 9A. Our responsibility is to express an opinion on the Company’s internal control over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.
We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audit also included performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.
As disclosed in Management’s Report on Internal Control Over Financial Reporting, during 2021, the Company acquired the businesses of the Cape Payment Companies and Delivery Dudes. For the purposes of assessing internal control over financial reporting, management excluded the Cape Payment Companies and Delivery Dudes, whose financial statements constitute 1% of the Company’s consolidated total assets (excluding $39.2 million of goodwill and intangible assets, which were integrated into the Company’s control environment) and 7% of consolidated revenue, as of and for the year ended December 31, 2021. Accordingly, our audit did not include the internal control over financial reporting of the Cape Payment Companies and Delivery Dudes.
Definition and Limitations of Internal Control Over Financial Reporting
A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.
/s/ Moss Adams LLP
Los Angeles, California
March 11, 2022
Item 9B. Other Information
Item 9C. Disclosure Regarding Foreign Jurisdictions that Prevent Inspections
None.
PART III
Item 10. Directors, Executive Officers and Corporate Governance
In accordance with General Instruction G(3) to Form 10-K, the Company intends to file with the SEC the information required by this item not later than 120 days after the end of the fiscal year covered by this Form 10-K.
Code of Conduct. The Company has adopted a code of business conduct and ethics (the “Code of Conduct”) that applies to all employees, officers and directors of the Company. The Code of Conduct is available on the Company’s website at investors.waitrapp.com under “Corporate Governance.” The Company intends to post on its website all disclosures that are required by law or Nasdaq listing rules regarding any amendment to, or a waiver of, any provision of the Code of Conduct for the principal executive officer, principal financial officer, principal accounting officer or controller, or persons performing similar functions.
Item 11. Executive Compensation
In accordance with General Instruction G(3) to Form 10-K, the Company intends to file with the SEC the information required by this item not later than 120 days after the end of the fiscal year covered by this Form 10-K.
Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters
In accordance with General Instruction G(3) to Form 10-K, the Company intends to file with the SEC the information required by this item not later than 120 days after the end of the fiscal year covered by this Form 10-K.
Item 13. Certain Relationships and Related Transactions, and Director Independence
In accordance with General Instruction G(3) to Form 10-K, the Company intends to file with the SEC the information required by this item not later than 120 days after the end of the fiscal year covered by this Form 10-K.
Item 14. Principal Accounting Fees and Services
The Company’s independent registered public accounting firm is Moss Adams LLP, Los Angeles, California, PCAOB ID: 659.
In accordance with General Instruction G(3) to Form 10-K, the Company intends to file with the SEC the information required by this item not later than 120 days after the end of the fiscal year covered by this Form 10-K.
44
PART IV
Item 15. Exhibits, Financial Statement Schedules
(a)
The following Consolidated Financial Statements, notes to the Consolidated Financial Statements and the Report of Independent Registered Public Accounting Firm thereon are included beginning on page F-1 of this Form 10-K:
Report of Independent Registered Public Accounting Firm
Consolidated Balance Sheets as of December 31,
20192021 and
20182020
Consolidated Statements of Operations for the three years in the period ended December 31,
20192021
Consolidated Statements of Cash Flows for the three years in the period ended December 31,
20192021
Consolidated Statements of
Changes in Stockholders’ Equity
(Deficit) for the three years in the period ended December 31,
20192021
Notes to
the Consolidated Financial Statements
2. Financial Statement Schedules:
All schedules are omitted because the required information is inapplicable or the information is presented in the Consolidated Financial Statements or the notes thereto.
45
TABLE OF CONTENTS
| | | |
Exhibit
No.
| | Description
| | |
3.1
Exhibit No. | | Description |
| 2.1 | | |
| | |
| 2.2 | | |
| | |
| 2.3 | | |
| | |
| 2.4 | | |
| | |
| 3.1 | | |
| | |
| | 3.2 | |
3.2
| | |
| | |
| | 4.1 | |
4.1
| | |
| | |
| | 4.2 | |
4.2
| | |
| | | | | | | | |
Exhibit No. | | Description |
| | |
4.3 | | |
| | |
| | 4.4 | |
4.4
| | |
| | |
| | 4.5 | |
4.5
| | |
| | |
| | 4.6 | |
4.6
| | |
| | |
| | 10.1 | |
10.1
| | Convertible Promissory Note, dated August 21, 2018, issued to Fertitta Entertainment, Inc. (incorporated by reference to Exhibit 10.1 of the Current Report on Form 8-K (File No. 001-37788) filed by the Company on August 23, 2018).
| |
| | | |
10.2
| | Commitment Letter, dated as of October 2, 2018, by and among the Company, Landcadia Merger Sub, Inc. and Luxor Capital Group, LP (incorporated by reference to Exhibit 10.1 of the Current Report on Form 8-K (File No. 001-37788) filed by the Company on October 3, 2018).
| |
| | | |
10.3
| | Commitment Letter, dated as of December 11, 2018, by and among Luxor Capital Group, LP, the Company and Waitr Inc. (incorporated by reference to Exhibit 10.1 of the Current Report on Form 8-K (File No. 001-37788) filed by the Company on December 12, 2018).
| |
| | | |
10.4
| | Credit and Guaranty Agreement, dated as of November 15, 2018, by and among Waitr Inc., as Borrower, Waitr Intermediate Holdings, LLC, certain subsidiaries of Waitr Inc., as Guarantors, various lenders and Luxor Capital Group, LP, as Administrative Agent, Collateral Agent and Lead Arranger (incorporated by reference to Exhibit 10.3 of the Current Report on Form 8-K (File No. 001-37788) filed by the Company on November 21, 2018). |
| | |
10.5
10.2 | | Amendment No. 1 to Credit and Guaranty Agreement, dated as of January 17, 2019, by and among Waitr Inc., as Borrower, Waitr Intermediate Holdings, LLC, the various lenders and Luxor Capital Group, LP, as Administrative Agent and Collateral Agent (incorporated by reference to Exhibit 10.1 of the Current Report on Form 8-K (File No. 001-37788) filed by the Company on January 18, 2019). |
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| | | |
Exhibit
No.
| | Description
10.3 | |
| | |
10.6
| | Amendment No. 2 to Credit and Guaranty Agreement, dated as of May 21, 2019, by and among Waitr Inc., Waitr Intermediate Holdings, LLC, Luxor Capital, LLC, as a Lender, and Luxor Capital Group, LP, as administrative agent and collateral agent for the Lenders (incorporated by reference to Exhibit 1.2 of the Current Report on Form 8-K (File No. 001-37788) filed by the Company on May 24, 2019). |
| | |
10.7
10.4 | | |
| | |
| 10.5 | | Amendment No. 3 to Credit and Guaranty Agreement, dated as of July 15, 2020, by and among Waitr Holdings Inc., Waitr Intermediate Holdings, LLC, Luxor Capital, LLC, Luxor Capital Group, LP, and the lenders party thereto (incorporated by reference to Exhibit 10.7 of the Quarterly Report on Form 10-Q (File No. 001-37788) filed by the Company on August 6, 2020). |
| | |
| 10.6 | | Amendment No. 4 to Credit and Guaranty Agreement, dated as of March 9, 2021, by and among Waitr Inc., as Borrower, Waitr Intermediate Holdings, LLC, the various lenders and Luxor Capital Group, LP, as Administrative Agent and Collateral Agent (incorporated by reference to Exhibit 10.1 of the Quarterly Report on Form 10-Q (File No. 001-37788) filed by the Company on May 6, 2021). |
| | |
| 10.7 | | Pledge and Security Agreement, dated as of November 15, 2018, by and among Waitr Inc., Waitr Intermediate Holdings, LLC and certain subsidiaries of Waitr Inc., as Grantors, and Luxor Capital Group, LP, as Collateral Agent (incorporated by reference to Exhibit 10.4 of the Current Report on Form 8-K (File No. 001-37788) filed by the Company on November 21, 2018). |
| | |
| | | | | | | | |
10.8
Exhibit No. | | Description |
| 10.8 | | |
| | |
10.9 | | |
| | |
10.10 | | Amendment No. 2 to Credit Agreement, dated as of May 21, 2019, by and among Waitr Holdings Inc., Luxor Capital, LLC, as a Lender, and Luxor Capital Group, LP, as administrative agent for the Lenders (incorporated by reference to Exhibit 1.1 of the Current Report on Form 8-K (File No. 001-37788) filed by the Company on May 24, 2019). |
| | |
10.11 | | Amendment No. 3 to Credit Agreement, dated as of July 15, 2020, by and among Waitr Holdings Inc., Waitr Intermediate Holdings, LLC, Luxor Capital, LLC, Luxor Capital Group, LP, and the lenders party thereto (incorporated by reference to Exhibit 10.6 of the Quarterly Report on Form 10-Q (File No. 001-37788) filed by the Company on August 6, 2020). |
| | |
| 10.12 | | |
| | |
| 10.13 | | |
| | |
10.12
10.14 | | |
| | |
10.13
10.15 | | |
| | |
10.14
10.16 | | |
| | |
10.15
10.17 | | |
| | |
| 10.18 | | |
| | |
| 10.19 | | Letter Agreement, dated November 15, 2018, by and among the Company, Luxor Capital Group, LP, Luxor Capital Partners, LP, Luxor Capital Partners Offshore Master Fund, LP, Luxor Wavefront, LP and Lugard Road Capital Master Fund, LP. (incorporated by reference to Exhibit 10.9 of the Current Report on Form 8-K (File No. 001-37788) filed by the Company on November 21, 2018). |
| | |
47
TABLE OF CONTENTS
| | | | | | | | |
10.24
Exhibit No. | | Description |
| 10.35 | | |
| | |
10.25*
10.36* | | |
| | |
10.26*
10.37* | | LetterForm of Restricted Stock Unit Award Agreement dated May 25, 2016, byunder the Amended and among the Company, Tilman J. Fertitta, Richard Handler, Richard H. Liem, Steven L. Scheinthal, Nicholas Daraviras, Jefferies Financial Group Inc. (f/k/a Leucadia National Corporation) and Fertitta Entertainment, Inc.Restated 2018 Omnibus Incentive Plan (incorporated by reference to Exhibit 10.1 to10.26 of the CurrentAnnual Report on Form 8-K10-K (File No. 001-37788) filed by the Company on June 1, 2016)March 8, 2021). |
| | |
10.27*
10.38 | | |
| | |
10.28*
| | Letter Agreement, dated August 23, 2016, by and between the Company and G. Michael Stevens (incorporated by reference to Exhibit 10.2 to the Current Report on Form 8-K (File No. 001-37788) filed by the Company on August 23, 2016).
|
| | |
10.29*
| | Letter Agreement, dated May 8, 2017, by and between the Company and Michael S. Chadwick (incorporated by reference to Exhibit 10.2 to Current Report on Form 8-K (File No. 001-37788) filed by the Company on May 10, 2017).
|
| | |
10.30*
| | Amendment to Letter Agreement, dated as of May 31, 2018, by and among the Company, Jefferies Financial Group Inc., Fertitta Entertainment, Inc., Tilman J. Fertitta, Richard Handler, Richard H. Liem, Steven L. Scheinthal and Nicholas Daraviras (incorporated by reference to Exhibit 10.3 to Current Report on Form 8-K (File No. 001-37788) filed by the Company on June 1, 2018).
|
| | |
10.31*
| | Amendment to Letter Agreement, dated as of May 31, 2018, by and between the Company and Mark Kelly (incorporated by reference to Exhibit 10.4 to Current Report on Form 8-K (File No. 001-37788) filed by the Company on June 1, 2018).
|
| | |
10.32*
| | Amendment to Letter Agreement, dated as of June 11, 2018, by and between the Company and G. Michael Stevens (incorporated by reference to Exhibit 10.5 to Quarterly Report on Form 10-Q (File No. 001-37788) filed by the Company on August 9, 2018)2021).
|
| | |
10.33*
| | Amendment to Letter Agreement, dated as of June 11, 2018, by and between the Company and Michael S. Chadwick (incorporated by reference to Exhibit 10.6 to Quarterly Report on Form 10-Q (File No. 001-37788) filed by the Company on August 9, 2018).
|
48
TABLE OF CONTENTS
* Indicates a management contract or compensatory plan
(1) Filed herewith
Item 16. Form 10-K Summary
SIGNATURES
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
| | | | | | | | | | | |
| By: | By:
| | /s/ Karl D. Meche Leo Bogdanov |
| | | | Karl D. Meche
Leo Bogdanov |
| | | | Chief AccountingFinancial Officer |
| | | | (Principal Financial Officer and Principal Accounting Officer) |
| | | | March 16, 2020 11, 2022 |
Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the capacities indicated on March
16, 2020.11, 2022.Signature
| | Title
| |
| | | | | |
Signature | | Title |
| | |
| /s/ Carl A. Grimstad | | Chief Executive Officer and Chairman of the Board (Principal Executive Officer) | |
Carl A. Grimstad |
| | |
/s/Karl D. Meche
| | Chief Accounting Officer
(Principal Financial Officer and Principal Accounting Officer)
| |
Karl D. Meche
|
| | |
/s/ Christopher Meaux Leo Bogdanov | | Vice-Chairman of the Board of Directors
| Chief Financial Officer (Principal Financial Officer) |
Christopher Meaux
|
| Leo Bogdanov | |
/s/ Tilman J. Fertitta
| | Director
| |
Tilman J. Fertitta
|
| | |
/s/ Jonathan Green Armen Yeghyazarians | | Director
| Chief Accounting Officer (Principal Accounting Officer) |
Jonathan Green
|
| Armen Yeghyazarians | |
| | |
| /s/ Charles Holzer | | Director |
| Charles Holzer | |
| | |
| /s/ Buford H. Ortale | | Director |
| Buford H. Ortale | |
| | |
| /s/ Pouyan Salehi | | Director | |
Pouyan Salehi |
| | |
| | |
| /s/ Steven L. Scheinthal | | Director | |
Steven L. Scheinthal |
| | |
| | |
| /s/ William Gray Stream | | Director | |
William Gray Stream |
| | |
50
INDEX TO
FINANCIALFINANCIAL STATEMENTS | Page
| | | | |
| Page |
| F-1
|
| F-2
|
| F-3
|
| F-4
|
| F-6
|
| F-8
|
51
Report of Independent
RegisteredRegistered Public Accounting FirmTo the Shareholders and the Board of Directors of
Opinion on the Financial Statements
We have audited the accompanying consolidated balance sheets of Waitr Holdings Inc. (the “Company”) as of December 31,
20192021 and
2018, and2020, the related consolidated statements of operations, stockholders’ equity
(deficit), and cash flows for each of the three years in the period ended December 31,
2019,2021, and the related notes (collectively referred to as the “consolidated financial statements”). In our opinion, the consolidated financial statements present fairly, in all material respects, the consolidated financial position of the Company as of December 31,
20192021 and
2018,2020, and the consolidated results of its operations and its cash flows for each of the three years in the period ended December 31,
2019,2021, in conformity with accounting principles generally accepted in the United States of America.
We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (“PCAOB”), the Company’s internal control over financial reporting as of December 31, 2021, based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission and our report dated March 11, 2022 expressed an unqualified opinion on the Company’s internal control over financial reporting.
Change in Accounting Principle
As disclosed in Note 2 to the consolidated financial statements, the Company changed its method of accounting for leases in 2021 due to the adoption of Accounting Standards Codification No. 842, Leases.
Theseconsolidated financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on the Company’s consolidated financial statements based on our audits. We are a public accounting firm registered with the Public Company Accounting Oversight Board (PCAOB)PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB. We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, whether due to error or fraud. The Company is not required to have, nor were we engaged to perform, an audit of its internal control over financial reporting. As part of our audits we are required to obtain an understanding of internal control over financial reporting but not for the purpose of expressing an opinion on the effectiveness of the Company’s internal control over financial reporting. Accordingly, we express no such opinion.Our audits included performing procedures to assess the risks of material misstatement of the consolidated
financial statements, whether due to error or fraud, and performing procedures to respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the consolidatedfinancial statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the consolidated financial statements. We believe that our audits providea reasonable basis for our opinion. Critical Audit Matter
The critical audit matter communicated below is a matter arising from the current period audit of the consolidated financial statements that was communicated or required to be communicated to the audit committee and that (1) relates to accounts or disclosures that are material to the consolidated financial statements and (2) involved our especially challenging, subjective, or complex judgments. The communication of critical audit matters does not alter in any way our opinion on the consolidated financial statements, taken as a whole, and we are not, by communicating the critical audit matter below, providing a separate opinion on the critical audit matter or on the accounts or disclosures to which it relates.
As disclosed in Note 4 to the consolidated financial statements, the Company acquired Dude Holdings, LLC and ProMerchant LLC, Cape Cod Merchant Services LLC, and Flow Payments LLC during 2021 (the Transactions). The Transactions were accounted for as business combinations under ASC 805. The fair value of the acquired intangible assets of both acquisitions was $14.5 million, which primarily consisted of $11.5 million of acquired customer relationships and $1.9 million in acquired developed technology. The Company used valuation methods including the “multi-period excess earnings method” to estimate the fair value of customer relationships and the “with and without” method to estimate the
fair value of developed technology. The fair value of acquired customer relationships and developed technology include estimation uncertainty due to the judgment and sensitivity in determining the underlying key assumptions.
We identified the fair value of the acquired customer relationships and developed technology intangible assets to be a critical audit matter. Auditing the Company's determination of fair value of the acquired customer relationships and developed technology was complex due to the significant estimation uncertainty, primarily due to the judgment required by management in determining the fair values, as well as the sensitivity of management’s estimates to underlying key assumptions about the future performance of the acquired businesses. The valuation methods used by management required the use of certain key assumptions, including forecasted results (e.g., projected revenues, costs and expenses, customer attrition rates, and discount rates). These key assumptions, taken together, have a significant effect on the estimated fair value of the acquired customer relationship and developed technology intangible assets, and could be impacted by future economic and market conditions.
The primary procedures we performed to address this critical audit matter included:
•We gained an understanding of the transactions, including the business purpose and terms, by obtaining and reading the related agreements and through discussion with management.
•We tested management’s process for determining the fair value estimates of the acquired customer relationship and developed technology intangible assets by performing the following procedures -
◦Evaluated the valuation methods used.
◦Obtained an understanding of the qualification of the Company’s third-party valuation specialists.
◦Tested the completeness and accuracy of the underlying data supporting the significant assumptions used in the fair value estimates.
◦Evaluated the reasonableness of significant assumptions underlying the forecasted results, including revenue growth rates, customer attrition rates, costs and expenses, and discount rates.
◦Involved our valuation professionals with specialized skills and knowledge to assist with our evaluation of the methods used and key assumptions included in the fair value estimates.
We have served as the Company’s auditor since 2018.
F-1
CONSOLIDATED BALANCE SHEETS
(in thousands, except share and per share data)
| | December 31, | | | December 31, | | | | | | | | | | | |
| | 2019 | | | 2018 | | | December 31,
2021 | | December 31,
2020 |
| | | | | | | | | | | | |
ASSETS | | | | | | | | | ASSETS | |
CURRENT ASSETS | | | | | | | | | CURRENT ASSETS | |
Cash | | $ | 29,317 | | | $ | 209,340 | | Cash | $ | 60,111 | | | $ | 84,706 | |
Accounts receivable, net | | | 3,272 | | | | 3,687 | | Accounts receivable, net | 3,027 | | | 2,954 | |
Capitalized contract costs, current | | | 199 | | | | 1,869 | | Capitalized contract costs, current | 1,170 | | | 737 | |
Prepaid expenses and other current assets | | | 8,329 | | | | 4,548 | | Prepaid expenses and other current assets | 8,706 | | | 6,657 | |
TOTAL CURRENT ASSETS | | | 41,117 | | | | 219,444 | | TOTAL CURRENT ASSETS | 73,014 | | | 95,054 | |
Property and equipment, net | | | 4,072 | | | | 4,551 | | Property and equipment, net | 3,763 | | | 3,503 | |
Capitalized contract costs, noncurrent | | | 772 | | | | 827 | | Capitalized contract costs, noncurrent | 3,183 | | | 2,429 | |
Goodwill | | | 106,734 | | | | 1,408 | | Goodwill | 130,624 | | | 106,734 | |
Intangible assets, net | | | 25,761 | | | | 261 | | Intangible assets, net | 43,126 | | | 23,924 | |
| Operating lease right-of-use assets | | Operating lease right-of-use assets | 4,327 | | | — | |
Other noncurrent assets | | | 517 | | | | 61 | | Other noncurrent assets | 1,070 | | | 588 | |
TOTAL ASSETS | | $ | 178,973 | | | $ | 226,552 | | TOTAL ASSETS | $ | 259,107 | | | $ | 232,232 | |
LIABILITIES AND STOCKHOLDERS’ EQUITY | | | | | | | | | LIABILITIES AND STOCKHOLDERS’ EQUITY | | | |
LIABILITIES: | | | | | | | | | LIABILITIES: | |
CURRENT LIABILITIES | | | | | | | | | CURRENT LIABILITIES | |
Accounts payable | | $ | 4,384 | | | $ | 1,827 | | Accounts payable | $ | 7,018 | | | $ | 4,382 | |
Restaurant food liability | | | 5,612 | | | | 208 | | Restaurant food liability | 3,327 | | | 4,301 | |
Accrued payroll | | | 5,285 | | | | 3,055 | | Accrued payroll | 2,988 | | | 4,851 | |
Short-term loans | | | 3,612 | | | | 658 | | |
Deferred revenue, current | | | 414 | | | | 3,314 | | |
| Short-term loans for insurance financing | | Short-term loans for insurance financing | 3,142 | | | 2,726 | |
| Income tax payable | | | 51 | | | | 25 | | Income tax payable | 74 | | | 122 | |
| Operating lease liabilities | | Operating lease liabilities | 1,581 | | | — | |
Other current liabilities | | | 12,630 | | | | 4,508 | | Other current liabilities | 19,309 | | | 13,922 | |
TOTAL CURRENT LIABILITIES | | | 31,988 | | | | 13,595 | | TOTAL CURRENT LIABILITIES | 37,439 | | | 30,304 | |
Long-term debt | | | 123,244 | | | | 80,985 | | |
Accrued workers’ compensation liability | | | 463 | | | | 908 | | |
Deferred revenue, noncurrent | | | 45 | | | | 1,356 | | |
| Long term debt - related party | | Long term debt - related party | 81,977 | | | 94,218 | |
| Accrued medical contingency | | Accrued medical contingency | 53 | | | 16,987 | |
| | Operating lease liabilities, net of current portion | | Operating lease liabilities, net of current portion | 3,034 | | | — | |
Other noncurrent liabilities | | | 325 | | | | 217 | | Other noncurrent liabilities | 2,115 | | | 2,627 | |
TOTAL LIABILITIES | | | 156,065 | | | | 97,061 | | TOTAL LIABILITIES | 124,618 | | | 144,136 | |
Commitment and contingencies (Note 13) | | | | | | | | | |
| Commitments and contingent liabilities (Note 12) | | Commitments and contingent liabilities (Note 12) | 0 | | 0 |
STOCKHOLDERS’ EQUITY: | | | | | | | | | STOCKHOLDERS’ EQUITY: | |
Common stock, $0.0001 par value; 249,000,000 shares authorized and 76,579,175 and 54,035,538 shares issued and outstanding at December 31, 2019 and December 31, 2018, respectively | | | 8 | | | | 5 | | |
| Common stock, $0.0001 par value; 249,000,000 shares authorized and 146,094,300 and 111,259,037 shares issued and outstanding at December 31, 2021 and 2020, respectively | | Common stock, $0.0001 par value; 249,000,000 shares authorized and 146,094,300 and 111,259,037 shares issued and outstanding at December 31, 2021 and 2020, respectively | 15 | | | 11 | |
Additional paid in capital | | | 385,137 | | | | 200,417 | | Additional paid in capital | 503,609 | | | 451,991 | |
Accumulated deficit | | | (362,237 | ) | | | (70,931 | ) | Accumulated deficit | (369,135) | | | (363,906) | |
TOTAL STOCKHOLDERS’ EQUITY | | | 22,908 | | | | 129,491 | | TOTAL STOCKHOLDERS’ EQUITY | 134,489 | | | 88,096 | |
TOTAL LIABILITIES AND STOCKHOLDERS’ EQUITY | | $ | 178,973 | | | $ | 226,552 | | TOTAL LIABILITIES AND STOCKHOLDERS’ EQUITY | $ | 259,107 | | | $ | 232,232 | |
The accompanying notes are an integral part of these consolidated financial statements.
F-2
CONSOLIDATED STATEMENTS OF OPERATIONS
(in thousands, except share and per share data)
| | | Years Ended December 31, | | | Year Ended December 31, |
| | 2019 | | | 2018 | | | 2017 | | | 2021 | | 2020 | | 2019 |
REVENUE | | $ | 191,675 | | | $ | 69,273 | | | $ | 22,911 | | REVENUE | $ | 182,194 | | | $ | 204,328 | | | $ | 191,675 | |
COSTS AND EXPENSES: | | | | | | | | | | | | | COSTS AND EXPENSES: | |
Operations and support | | | 147,759 | | | | 51,428 | | | | 20,970 | | Operations and support | 108,599 | | | 109,240 | | | 147,759 | |
Sales and marketing | | | 52,370 | | | | 15,695 | | | | 5,661 | | Sales and marketing | 19,198 | | | 12,242 | | | 52,370 | |
Research and development | | | 7,718 | | | | 3,913 | | | | 1,586 | | Research and development | 4,156 | | | 4,262 | | | 7,718 | |
General and administrative | | | 56,862 | | | | 31,148 | | | | 9,437 | | General and administrative | 45,042 | | | 42,982 | | | 56,862 | |
Depreciation and amortization | | | 15,774 | | | | 1,223 | | | | 723 | | Depreciation and amortization | 12,429 | | | 8,377 | | | 15,774 | |
Goodwill impairment | | | 119,212 | | | | — | | | | — | | Goodwill impairment | — | | | — | | | 119,212 | |
Intangible and other asset impairments | | | 73,251 | | | | — | | | | 584 | | Intangible and other asset impairments | 186 | | | 30 | | | 73,251 | |
Loss on disposal of assets | | | 36 | | | | 9 | | | | 33 | | Loss on disposal of assets | 158 | | | 20 | | | 36 | |
TOTAL COSTS AND EXPENSES | | | 472,982 | | | | 103,416 | | | | 38,994 | | TOTAL COSTS AND EXPENSES | 189,768 | | | 177,153 | | | 472,982 | |
LOSS FROM OPERATIONS | | | (281,307 | ) | | | (34,143 | ) | | | (16,083 | ) | |
| INCOME (LOSS) FROM OPERATIONS | | INCOME (LOSS) FROM OPERATIONS | (7,574) | | | 27,175 | | | (281,307) | |
OTHER EXPENSES (INCOME) AND LOSSES (GAINS), NET | | | | | | | | | | | | | OTHER EXPENSES (INCOME) AND LOSSES (GAINS), NET | |
Interest expense | | | 9,408 | | | | 1,822 | | | | 283 | | Interest expense | 7,074 | | | 9,458 | | | 9,408 | |
Interest income | | | (1,037 | ) | | | (406 | ) | | | (2 | ) | Interest income | — | | | (102) | | | (1,037) | |
(Gain) loss on derivatives | | | — | | | | (337 | ) | | | 52 | | |
(Gain) loss on debt extinguishment | | | — | | | | (486 | ) | | | 10,537 | | |
Other expenses (income) | | | 1,547 | | | | 2 | | | | (52 | ) | |
NET LOSS BEFORE INCOME TAXES | | | (291,225 | ) | | | (34,738 | ) | | | (26,901 | ) | |
Income tax expense (benefit) | | | 81 | | | | (427 | ) | | | 6 | | |
NET LOSS | | $ | (291,306 | ) | | $ | (34,311 | ) | | $ | (26,907 | ) | |
LOSS PER SHARE: | | | | | | | | | | | | | |
Basic and diluted | | $ | (4.00 | ) | | $ | (2.18 | ) | | $ | (2.69 | ) | |
Weighted average common shares outstanding – basic and diluted | | | 72,404,020 | | | | 15,745,065 | | | | 9,995,031 | | |
| | Other (income) expense | | Other (income) expense | (9,443) | | | 1,861 | | | 1,547 | |
| NET INCOME (LOSS) BEFORE INCOME TAXES | | NET INCOME (LOSS) BEFORE INCOME TAXES | (5,205) | | | 15,958 | | | (291,225) | |
| Income tax expense | | Income tax expense | 24 | | | 122 | | | 81 | |
| NET INCOME (LOSS) | | NET INCOME (LOSS) | $ | (5,229) | | | $ | 15,836 | | | $ | (291,306) | |
| INCOME (LOSS) PER SHARE: | | INCOME (LOSS) PER SHARE: | | | | | |
| Basic | | Basic | $ | (0.04) | | | $ | 0.16 | | | $ | (4.00) | |
| Diluted | | Diluted | $ | (0.04) | | | $ | 0.15 | | | $ | (4.00) | |
| Weighted average shares used to compute net income (loss) per share: | | Weighted average shares used to compute net income (loss) per share: | |
| Weighted average common shares outstanding – basic | | Weighted average common shares outstanding – basic | 120,593,501 | | | 98,095,081 | | | 72,404,020 | |
| Weighted average common shares outstanding – diluted | | Weighted average common shares outstanding – diluted | 120,593,501 | | | 108,175,022 | | | 72,404,020 | |
The accompanying notes are an integral part of these consolidated financial statements.
F-3
CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY
(DEFICIT)(in thousands, except share data)
| | Preferred Seed I | | | Preferred Seed II | | | Preferred Seed AA | | | Common stock | | | | | | | | | | | | | |
| | Shares | | | Amount | | | Shares | | | Amount | | | Shares | | | Amount | | | Shares | | | Amount | | | Additional paid in capital | | | Accumulated deficit | | | Total stockholders’ equity (deficit) | |
Balances at December 31, 2016 | | | 3,413,235 | | | $ | — | | | | 3,301,326 | | | $ | — | | | | 5,131,956 | | | $ | — | | | | 9,688,630 | | | $ | — | | | $ | 16,096 | | | $ | (9,713 | ) | | $ | 6,383 | |
Net loss | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | (26,907 | ) | | | (26,907 | ) |
Stock-based compensation | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | 1,199 | | | | — | | | | 1,199 | |
Equity issued in exchange for services | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | 262,964 | | | | — | | | | 120 | | | | — | | | | 120 | |
Exercise of stock options | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | 98,586 | | | | — | | | | 5 | | | | — | | | | 5 | |
Issuance of stock | | | — | | | | — | | | | — | | | | — | | | | 2,100,528 | | | | — | | | | — | | | | — | | | | 7,224 | | | | — | | | | 7,224 | |
Debt premium recorded to equity | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | 10,444 | | | | — | | | | 10,444 | |
Conversion of convertible notes to Preferred Seed AA stock | | | — | | | | — | | | | — | | | | — | | | | 32,005 | | | | — | | | | — | | | | — | | | | 22 | | | | — | | | | 22 | |
Balances at December 31, 2017 | | | 3,413,235 | | | | — | | | | 3,301,326 | | | | — | | | | 7,264,489 | | | | — | | | | 10,050,180 | | | | — | | | | 35,110 | | | | (36,620 | ) | | | (1,510 | ) |
Net loss | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | (34,311 | ) | | | (34,311 | ) |
Exercise of stock options | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | 562,028 | | | | — | | | | 97 | | | | — | | | | 97 | |
Vested Waitr options exchanged for common stock | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | 3,018,553 | | | | — | | | | — | | | | — | | | | — | |
Line of Credit Warrant exercises | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | 37,735 | | | | — | | | | 380 | | | | — | | | | 380 | |
2014 Warrants exchanged for common stock | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | 405,884 | | | | — | | | | — | | | | — | | | | — | |
Conversion of preferred stock to common stock | | | (3,413,235 | ) | | | — | | | | (3,301,326 | ) | | | — | | | | (7,264,489 | ) | | | — | | | | 13,979,050 | | | | — | | | | — | | | | — | | | | — | |
Debt Warrants issued in connection with Luxor term loan | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | 1,569 | | | | — | | | | 1,569 | |
Conversion of convertible notes to common stock | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | 2,062,354 | | | | — | | | | 5,360 | | | | — | | | | 5,360 | |
Waitr shares redeemed for cash | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | (7,168,303 | ) | | | — | | | | (71,683 | ) | | | — | | | | (71,683 | ) |
Merger recapitalization (see Note 3) | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | 31,203,841 | | | | 5 | | | | 214,853 | | | | — | | | | 214,858 | |
Stock-based compensation | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | 9,580 | | | | — | | | | 9,580 | |
Stock issued as consideration in GoGoGrocer asset acquisition | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | 16,311 | | | | — | | | | 142 | | | | — | | | | 142 | |
Cancellation of stock | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | (132,095 | ) | | | — | | | | — | | | | — | | | | — | |
Equity compensation on Requested Amendment | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | 3,359 | | | | — | | | | 3,359 | |
Equity issued in exchange for services | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | 120 | | | | — | | | | 120 | |
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | Common stock | | | | | | |
| | | | | | | | | | | | | Shares | | Amount | | Additional paid in capital | | Accumulated deficit | | Total stockholders’ equity |
| Balances at December 31, 2018 | | | | | | | | | | | | | 54,035,538 | | | $ | 5 | | | $ | 200,417 | | | $ | (88,436) | | | $ | 111,986 | |
| Net loss | | | | | | | | | | | | | — | | | — | | | — | | | (291,306) | | | (291,306) | |
| Gain on debt extinguishment | | | | | | | | | | | | | — | | | — | | | 1,897 | | | — | | | 1,897 | |
| Exercise of stock options and vesting of restricted stock units | | | | | | | | | | | | | 496,654 | | | — | | | 4 | | | — | | | 4 | |
| Taxes paid related to net settlement on stock-based compensation | | | | | | | | | | | | | (121,874) | | | — | | | (811) | | | — | | | (811) | |
| | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | | | |
| Stock-based compensation | | | | | | | | | | | | | — | | | — | | | 7,238 | | | — | | | 7,238 | |
| | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | | | |
| Equity issued in exchange for services | | | | | | | | | | | | | — | | | — | | | 120 | | | — | | | 120 | |
| Issuance of common stock in connection with Term Loan | | | | | | | | | | | | | 325,000 | | | — | | | 3,884 | | | — | | | 3,884 | |
| Public warrants exchanged for common stock | | | | | | | | | | | | | 4,494,889 | | | 1 | | | (610) | | | — | | | (609) | |
| Stock issued as consideration in Bite Squad Merger | | | | | | | | | | | | | 10,591,968 | | | 1 | | | 126,573 | | | — | | | 126,574 | |
| Issuance of common stock | | | | | | | | | | | | | 6,757,000 | | | 1 | | | 46,425 | | | — | | | 46,426 | |
| | | | | | | | | | | | | | | | | | | | | |
| Balances at December 31, 2019 | | | | | | | | | | | | | 76,579,175 | | | 8 | | | 385,137 | | | (379,742) | | | 5,403 | |
| Net income | | | | | | | | | | | | | — | | | — | | | — | | | 15,836 | | | 15,836 | |
| | | | | | | | | | | | | | | | | | | | | |
| Exercise of stock options and vesting of restricted stock units | | | | | | | | | | | | | 779,060 | | | — | | | 45 | | | — | | | 45 | |
| Taxes paid related to net settlement on stock-based compensation | | | | | | | | | | | | | — | | | — | | | (1,077) | | | — | | | (1,077) | |
| Stock-based compensation | | | | | | | | | | | | | — | | | — | | | 5,166 | | | — | | | 5,166 | |
| Stock issued for conversion of Notes | | | | | | | | | | | | | 9,328,362 | | | 1 | | | 12,025 | | | — | | | 12,026 | |
| Stock issued for settlement of legal contingency | | | | | | | | | | | | | 873,720 | | | — | | | 3,023 | | | — | | | 3,023 | |
| Equity issued for asset acquisition | | | | | | | | | | | | | — | | | — | | | 100 | | | — | | | 100 | |
| | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | | | |
| Issuance of common stock | | | | | | | | | | | | | 23,698,720 | | | 2 | | | 47,572 | | | — | | | 47,574 | |
| Balances at December 31, 2020 | | | | | | | | | | | | | 111,259,037 | | | 11 | | | 451,991 | | | (363,906) | | | 88,096 | |
| Net loss | | | | | | | | | | | | | — | | | — | | | — | | | (5,229) | | | (5,229) | |
| Exercise of stock options and vesting of restricted stock units | | | | | | | | | | | | | 2,677,887 | | | 1 | | | 13 | | | — | | | 14 | |
| Taxes paid related to net settlement on stock-based compensation | | | | | | | | | | | | | — | | | — | | | (985) | | | — | | | (985) | |
| Stock-based compensation | | | | | | | | | | | | | — | | | — | | | 7,974 | | | — | | | 7,974 | |
| | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | | | |
| Equity issued for asset acquisitions | | | | | | | | | | | | | 6,154,770 | | | — | | | 13,724 | | | — | | | 13,724 | |
| Issuance of common stock | | | | | | | | | | | | | 26,002,606 | | | 3 | | | 30,892 | | | — | | | 30,895 | |
| Balances at December 31, 2021 | | | | | | | | | | | | | 146,094,300 | | | $ | 15 | | | $ | 503,609 | | | $ | (369,135) | | | $ | 134,489 | |
F-4
TABLE OF CONTENTS
Discount on convertible notes due to beneficial conversion feature | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | 1,530 | | | | — | | | | 1,530 | |
Balances at December 31, 2018 | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | 54,035,538 | | | | 5 | | | | 200,417 | | | | (70,931 | ) | | | 129,491 | |
Net loss | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | (291,306 | ) | | | (291,306 | ) |
Gain on debt extinguishment | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | 1,897 | | | | — | | | | 1,897 | |
Exercise of stock options and vesting of restricted stock units | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | 496,654 | | | | — | | | | 4 | | | | — | | | | 4 | |
Taxes paid related to net settlement on stock-based compensation | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | (121,874 | ) | | | — | | | | (811 | ) | | | — | | | | (811 | ) |
Stock-based compensation | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | 7,238 | | | | — | | | | 7,238 | |
Equity issued in exchange for services | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | 120 | | | | — | | | | 120 | |
Issuance of common stock in connection with Additional Term Loans | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | 325,000 | | | | — | | | | 3,884 | | | | — | | | | 3,884 | |
Public Warrants exchanged for common stock | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | 4,494,889 | | | | 1 | | | | (610 | ) | | | — | | | | (609 | ) |
Stock issued as consideration in Bite Squad Merger | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | 10,591,968 | | | | 1 | | | | 126,573 | | | | — | | | | 126,574 | |
Issuance of common stock | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | 6,757,000 | | | | 1 | | | | 46,425 | | | | — | | | | 46,426 | |
Balances at December 31, 2019 | | | — | | | $ | — | | | | — | | | $ | — | | | | — | | | $ | — | | | | 76,579,175 | | | $ | 8 | | | $ | 385,137 | | | $ | (362,237 | ) | | $ | 22,908 | |
The accompanying notes are an integral part of these consolidated financial statements.
CONSOLIDATED STATEMENTS OF CASH FLOWS
| | Years Ended December 31, | | | | | | | | | | | | | | | | |
| | 2019 | | | 2018 | | | 2017 | | |
| | | Year Ended December 31, |
| | | 2021 | | 2020 | | 2019 |
Cash flows from operating activities: | | | | | | | | | | | | | Cash flows from operating activities: | | | | | |
Net loss | | $ | (291,306 | ) | | $ | (34,311 | ) | | $ | (26,907 | ) | |
Adjustments to reconcile net loss to net cash used in operating activities: | | | | | | | | | | | | | |
| Net income (loss) | | Net income (loss) | $ | (5,229) | | | $ | 15,836 | | | $ | (291,306) | |
| Adjustments to reconcile net income (loss) to net cash provided by (used in) operating activities: | | Adjustments to reconcile net income (loss) to net cash provided by (used in) operating activities: | |
Non-cash interest expense | | | 5,674 | | | | 1,206 | | | | 125 | | Non-cash interest expense | 2,258 | | | 5,925 | | | 5,674 | |
Non-cash advertising expense | | | 397 | | | | 603 | | | | — | | Non-cash advertising expense | — | | | — | | | 397 | |
Stock-based compensation | | | 7,238 | | | | 12,939 | | | | 1,199 | | Stock-based compensation | 7,974 | | | 5,166 | | | 7,238 | |
Equity issued in exchange for services | | | 120 | | | | 120 | | | | 120 | | Equity issued in exchange for services | — | | | — | | | 120 | |
Loss on disposal of assets | | | 36 | | | | 9 | | | | 33 | | Loss on disposal of assets | 158 | | | 20 | | | 36 | |
Depreciation and amortization | | | 15,774 | | | | 1,223 | | | | 723 | | Depreciation and amortization | 12,429 | | | 8,377 | | | 15,774 | |
Goodwill impairment | | | 119,212 | | | | — | | | | — | | Goodwill impairment | — | | | — | | | 119,212 | |
Intangible and other asset impairments | | | 73,251 | | | | — | | | | 584 | | Intangible and other asset impairments | 186 | | | 30 | | | 73,251 | |
Amortization of capitalized contract costs | | | 1,637 | | | | 1,513 | | | | 589 | | Amortization of capitalized contract costs | 964 | | | 495 | | | 1,637 | |
(Gain) loss on derivatives | | | — | | | | (337 | ) | | | 52 | | |
(Gain) loss on debt extinguishment | | | — | | | | (486 | ) | | | 10,537 | | |
Other non-cash (income) expense | | | (68 | ) | | | 75 | | | | — | | |
| Change in estimate of accrued medical contingency | | Change in estimate of accrued medical contingency | (16,715) | | | — | | | — | |
| Change in fair value of contingent consideration liability | | Change in fair value of contingent consideration liability | 253 | | | — | | | — | |
| Write-off of notes receivable | | Write-off of notes receivable | — | | | 388 | | | — | |
| | Other | | Other | (111) | | | (12) | | | (68) | |
Changes in assets and liabilities: | | | | | | | | | | | | | Changes in assets and liabilities: | |
Accounts receivable | | | 2,143 | | | | (1,563 | ) | | | (1,362 | ) | Accounts receivable | 1,503 | | | 232 | | | 2,143 | |
Capitalized contract costs | | | (4,579 | ) | | | (2,785 | ) | | | (1,498 | ) | Capitalized contract costs | (2,151) | | | (2,690) | | | (4,579) | |
Prepaid expenses and other current assets | | | (2,676 | ) | | | (3,789 | ) | | | (324 | ) | Prepaid expenses and other current assets | (1,865) | | | 1,355 | | | (2,676) | |
| Other noncurrent assets | | Other noncurrent assets | (243) | | | (142) | | | — | |
Accounts payable | | | 1,604 | | | | 1,580 | | | | 188 | | Accounts payable | 1,307 | | | (2) | | | 1,604 | |
Restaurant food liability | | | 4,475 | | | | 170 | | | | 38 | | Restaurant food liability | (974) | | | (1,311) | | | 4,475 | |
Deferred revenue | | | (4,210 | ) | | | 2,312 | | | | 1,449 | | |
| Income tax payable | | | 26 | | | | (427 | ) | | | 1 | | Income tax payable | (48) | | | 71 | | | 26 | |
Accrued payroll | | | 1,104 | | | | 2,105 | | | | 638 | | Accrued payroll | (2,062) | | | (434) | | | 1,104 | |
| Accrued medical contingency | | Accrued medical contingency | (218) | | | (216) | | | (680) | |
Accrued workers’ compensation liability | | | (446 | ) | | | (342 | ) | | | 1,250 | | Accrued workers’ compensation liability | — | | | (102) | | | (161) | |
Other current liabilities | | | (3,012 | ) | | | 4,213 | | | | 154 | | Other current liabilities | 1,039 | | | 3,312 | | | (6,827) | |
Other noncurrent liabilities | | | 129 | | | | 130 | | | | — | | Other noncurrent liabilities | (796) | | | 2,147 | | | 129 | |
Net cash used in operating activities | | | (73,477 | ) | | | (15,842 | ) | | | (12,411 | ) | |
| Net cash provided by (used in) operating activities | | Net cash provided by (used in) operating activities | (2,341) | | | 38,445 | | | (73,477) | |
Cash flows from investing activities: | | | | | | | | | | | | | Cash flows from investing activities: | | | | | |
Purchases of property and equipment | | | (1,636 | ) | | | (3,750 | ) | | | (1,769 | ) | Purchases of property and equipment | (767) | | | (1,555) | | | (1,636) | |
| Internally developed software | | Internally developed software | (8,752) | | | (3,982) | | | (1,805) | |
| Purchase of domain names | | Purchase of domain names | (3,006) | | | — | | | — | |
Acquisition of Bite Squad, net of cash acquired | | | (192,568 | ) | | | — | | | | — | | Acquisition of Bite Squad, net of cash acquired | — | | | — | | | (192,568) | |
Other acquisitions | | | (695 | ) | | | (11 | ) | | | — | | |
| Acquisitions, net of cash acquired | | Acquisitions, net of cash acquired | (25,435) | | | (628) | | | (695) | |
Collections on notes receivable | | | 94 | | | | — | | | | — | | Collections on notes receivable | — | | | 21 | | | 94 | |
Internally developed software | | | (1,805 | ) | | | — | | | | (105 | ) | |
Proceeds from sale of property and equipment | | | 34 | | | | — | | | | — | | Proceeds from sale of property and equipment | 21 | | | 19 | | | 34 | |
Net cash used in investing activities | | | (196,576 | ) | | | (3,761 | ) | | | (1,874 | ) | Net cash used in investing activities | (37,939) | | | (6,125) | | | (196,576) | |
Cash flows from financing activities: | | | | | | | | | | | | | Cash flows from financing activities: | | | | | |
Proceeds from line of credit | | | — | | | | 5,000 | | | | — | | |
Payments on line of credit | | | — | | | | (5,000 | ) | | | — | | |
Proceeds from convertible notes issuance | | | — | | | | 1,470 | | | | 7,684 | | |
Repayment of Series 2017 and Series 2018 notes | | | — | | | | (3,207 | ) | | | — | | |
Cash received from Landcadia Holdings | | | — | | | | 215,331 | | | | — | | |
| Net proceeds from issuance of stock | | Net proceeds from issuance of stock | 30,895 | | | 47,574 | | | 45,823 | |
| | Payments on long-term loan | | Payments on long-term loan | (14,472) | | | (22,594) | | | — | |
| Borrowings under short-term loans for insurance financing | | Borrowings under short-term loans for insurance financing | 8,671 | | | 4,753 | | | 7,875 | |
| Payments on short-term loans for insurance financing | | Payments on short-term loans for insurance financing | (8,256) | | | (5,632) | | | (4,931) | |
| Payments on acquisition loans | | Payments on acquisition loans | (182) | | | — | | | — | |
| Proceeds from exercise of stock options | | Proceeds from exercise of stock options | 14 | | | 45 | | | 4 | |
| Taxes paid related to net settlement on stock-based compensation | | Taxes paid related to net settlement on stock-based compensation | (985) | | | (1,077) | | | (811) | |
| Proceeds from long-term loan | | Proceeds from long-term loan | — | | | — | | | 42,080 | |
| Waitr shares redeemed for cash | | | (10 | ) | | | (71,683 | ) | | | — | | Waitr shares redeemed for cash | — | | | — | | | (10) | |
Proceeds from issuance of stock | | | 50,002 | | | | — | | | | 7,224 | | |
Equity issuance costs | | | (4,179 | ) | | | — | | | | — | | |
Proceeds from Notes and Term Loans | | | 42,080 | | | | 85,000 | | | | — | | |
Debt issuance costs | | | — | | | | (3,050 | ) | | | — | | |
Proceeds from warrant exercises | | | — | | | | 380 | | | | — | | |
Proceeds from short-term loans | | | 7,875 | | | | 2,172 | | | | — | | |
Payments on short-term loans | | | (4,931 | ) | | | (1,514 | ) | | | — | | |
Proceeds from exercise of stock options | | | 4 | | | | 97 | | | | 5 | | |
| Net cash provided by financing activities | | Net cash provided by financing activities | 15,685 | | | 23,069 | | | 90,030 | |
| Net change in cash | | Net change in cash | (24,595) | | | 55,389 | | | (180,023) | |
| Cash, beginning of period | | Cash, beginning of period | 84,706 | | | 29,317 | | | 209,340 | |
| Cash, end of period | | Cash, end of period | $ | 60,111 | | | $ | 84,706 | | | $ | 29,317 | |
| Supplemental disclosures of cash flow information: | | Supplemental disclosures of cash flow information: | | | | | |
| Cash paid during the period for state income taxes | | Cash paid during the period for state income taxes | $ | — | | | $ | 64 | | | $ | 74 | |
| Cash paid during the period for interest | | Cash paid during the period for interest | 4,816 | | | 3,533 | | | 3,734 | |
| Supplemental disclosures of non-cash investing and financing activities: | | Supplemental disclosures of non-cash investing and financing activities: | |
| Conversion of convertible notes to stock | | Conversion of convertible notes to stock | $ | — | | | $ | 12,026 | | | $ | — | |
| Stock issued in connection with legal settlement | | Stock issued in connection with legal settlement | — | | | 3,023 | | | — | |
| Accrued consideration for acquisitions | | Accrued consideration for acquisitions | — | | | 225 | | | — | |
| Stock issued as consideration in acquisitions | | Stock issued as consideration in acquisitions | 13,724 | | | 100 | | | 868 | |
| Seller-financed payables related to other acquisitions | | Seller-financed payables related to other acquisitions | — | | | — | | | 868 | |
| Stock issued as consideration in Bite Squad Merger | | Stock issued as consideration in Bite Squad Merger | — | | | — | | | 126,574 | |
| Stock issued in connection with Term Loan | | Stock issued in connection with Term Loan | — | | | — | | | 3,884 | |
| | Non-cash gain on debt extinguishment | | Non-cash gain on debt extinguishment | — | | | — | | | 1,897 | |
|
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Taxes paid related to net settlement on stock-based compensation | | | (811 | ) | | | — | | | | — | |
Other proceeds from financing activities | | | — | | | | — | | | | 34 | |
Net cash provided by financing activities | | | 90,030 | | | | 224,996 | | | | 14,947 | |
Net change in cash | | | (180,023 | ) | | | 205,393 | | | | 662 | |
Cash, beginning of period | | | 209,340 | | | | 3,947 | | | | 3,285 | |
Cash, end of period | | $ | 29,317 | | | $ | 209,340 | | | $ | 3,947 | |
Supplemental disclosures of cash flow information: | | | | | | | | | | | | |
Cash paid during the period for state income taxes | | $ | 74 | | | $ | 31 | | | $ | 5 | |
Cash earned during the period for interest | | | 969 | | | | 406 | | | | 2 | |
Cash paid during the period for interest | | | 3,734 | | | | 616 | | | | 158 | |
Supplemental disclosures of non-cash investing and financing activities: | | | | | | | | | | | | |
Stock issued as consideration in Bite Squad acquisition | | $ | 126,574 | | | $ | — | | | $ | — | |
Stock issued in connection with Additional Term Loans | | | 3,884 | | | | — | | | | — | |
Non-cash gain on debt extinguishment | | | 1,897 | | | | — | | | | — | |
Seller-financed payables related to other acquisitions | | | 868 | | | | — | | | | — | |
Non-cash investments in other acquisitions | | | 868 | | | | 142 | | | | — | |
Debt assumed in IndiePlate asset acquisition | | | — | | | | 60 | | | | — | |
Bifurcated embedded derivatives | | | — | | | | 87 | | | | — | |
Discount on convertible notes due to beneficial conversion feature | | | — | | | | 1,530 | | | | — | |
Premium on convertible notes | | | — | | | | — | | | | 10,444 | |
Warrants issued | | | — | | | | 1,612 | | | | — | |
Conversion of convertible notes to preferred stock | | | — | | | | 8,681 | | | | 22 | |
The accompanying notes are an integral part of these consolidated financial statements.
F-7
NOTES TO
THE CONSOLIDATED FINANCIAL STATEMENTS
(In thousands, except share and per share data)
Waitr Holdings Inc., a Delaware corporation, together with its
wholly-ownedwholly owned subsidiaries (the “Company,” “Waitr,” “we,” “us” and “our”), operates an online
food ordering
technology platform, providing delivery, carryout and
delivery platform,dine-in options, connecting restaurants,
drivers and diners in cities across the United States.
On January 17, 2019, Waitr acquired BiteSquad.com, LLC (“Bite Squad”), which also operates an online food ordering and delivery platform. The
Company connects diners and restaurants via Waitr’s website and mobile application (the “Waitr Platform”) and Bite Squad’s website and mobile application (the “Bite Squad Platform” and together withCompany’s technology platform includes the Waitr,
Platform,Bite Squad and Delivery Dudes mobile applications, collectively referred to as the “Platforms”
). The
Company’s Platforms allow consumers to browse local restaurants and menus, track order and delivery status, and securely store previous orders for ease of use and convenience. Restaurants benefit from the online Platforms through increased exposure to consumers for expanded business in the delivery market and carryout sales.
Additionally, Waitr facilitates merchant access to third-party payment processing solution providers, pursuant to the acquisition of the Cape Payment Companies (as defined below) on August 25, 2021 (see Note 4 – Business Combinations)
2. Basis of Presentation and Summary of Significant Accounting Policies
The consolidated financial statements and accompanying notes have been prepared in accordance with generally accepted accounting principles in the United States of America (“GAAP”) and in accordance with the rules and regulations of the United States Securities and Exchange Commission (“SEC”).
References to the Accounting Standards Codification (“ASC”) and Accounting Standards Updates (“ASUs”) included hereafter refer to the ASC and ASUs established by the Financial Accounting Standards Board (the “FASB”) as the source of authoritative GAAP.
Reclassifications
Certain amounts from prior periods have been reclassified to conform to the current period presentation.
Principles of Consolidation
The accompanying consolidated financial statements include the accounts of the Company and all
wholly-ownedwholly owned subsidiaries. Intercompany transactions and balances have been eliminated upon consolidation.
Reclassifications
Certain prior period amounts included in the consolidated statements of operations have been reclassified to conform to the current period’s presentation. The Company has revised the classification of certain employee-related wages and payroll taxes associated with such wages for the year ended December 31, 2017 to better align the statement of operations line items with departmental responsibilities and management of operations. These reclassifications had no effect on the Company’s reported total costs and expenses, loss from operations, net loss or loss per share for the year ended December 31, 2017.
The table below summarizes the financial statement line items impacted by these reclassifications (in thousands):
| | Year Ended December 31, 2017 | |
| | As Previously Reported | | | Reclassification | | | As Reclassified | |
Operations and support expenses | | $ | 17,668 | | | $ | 3,302 | | | $ | 20,970 | |
Sales and marketing expenses | | | 5,617 | | | | 44 | | | | 5,661 | |
General and administrative expenses | | | 12,601 | | | | (3,164 | ) | | | 9,437 | |
Related party expenses | | | 182 | | | | (182 | ) | | | — | |
Certain prior period amounts included in the consolidated balance sheets, consolidated statements of cash flows and accompanying notes to the financial statements have been reclassified to conform to the current period’s presentation.
Restaurant Food Liability
All transactions processed through the Bite Squad Platform and certain transactions processed through the Waitr Platform result in the Company receiving all of the transaction proceeds. The Company records as a restaurant food liability the net balance owed to the restaurant, after deducting the commissions and other fees charged to the restaurant. Our restaurant food liability as of December 31, 2018 has been reclassified from other current liabilities to a separate line on the consolidated balance sheet to conform to the current period’s presentation. The Company remits payments to the restaurants twice a month, generally on the 1st and 15th.
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TABLE OF CONTENTS
Use of Estimates
The preparation of the consolidated financial statements in accordance with GAAP requires the Company to make estimates and assumptions that affect the amounts reported in the consolidated financial statements and accompanying notes. Significant estimates and judgments relied upon in preparing these consolidated financial statements affect the following items:
determination of the nature and timing of satisfaction of revenue-generating performance obligations and the standalone selling price of performance obligations;
other obligations such as product returns and refunds;
allowance for doubtful accounts and chargebacks;
•incurred loss estimates under our insurance policies with large deductibles or retention levels;
•loss exposure related to claims such as the Medical Contingency (as defined below);
•determination of agent vs. principal classification for revenue recognition purposes;
•income taxes;
•useful lives of tangible and intangible assets;
depreciation and amortization;
•goodwill and other intangible assets, including the recoverability of intangible assets with finite lives and other long-lived assets;
•fair value of assets acquired, and liabilities assumed and contingent consideration as part of a business combination.
The Company regularly assesses these estimates and records changes to estimates in the period in which they become known. The Company bases its estimates on historical experience and various other assumptions believed to be reasonable under the circumstances. Changes in the economic environment, financial markets, and any other parameters used in determining these estimates could cause actual results to differ from those estimates.
Liquidity and Capital Resources
The accompanying consolidated financial statements were prepared on a going concern basis, which contemplates the realization of assets and the satisfaction of liabilities in the normal course of business. The Company has sustained losses since its inception and experienced declines in working capital since early 2019. Throughout 2019, revenue, order growth and cash flow were negatively impacted by changes in market conditions in the online food ordering and delivery industry, particularly increased competition from other national delivery service providers. In addition, with its primary focus on new market expansion, the Company invested heavily in sales and marketing efforts in 2019, further reducing its working capital and liquidity, until the suspension of such efforts in the fourth quarter of 2019. The Company’s working capital and liquid asset (cash on hand) positions as of December 31, 2019 and 2018 are as follows (in thousands):
| | December 31, | | | December 31, | |
| | 2019 | | | 2018 | |
Working capital | | $ | 9,129 | | | $ | 205,849 | |
Liquid assets | | | 29,317 | | | | 209,340 | |
During the second half of 2019 and through the first quarter of 2020, management has implemented plans to improve the liquidity of the Company, including several initiatives to realize synergies from the Bite Squad Merger and to align the combined Company’s cost structure. These initiatives included staff reductions in November 2019 and January 2020 and the consolidation of operations, support and sales and marketing functions, as well as the integration of five markets in which Waitr and Bite Squad operations overlapped. Additionally, the Company initiated modifications to its fee structure in July 2019 with a majority of restaurants on the Waitr Platform, which became effective in August 2019, and in January 2020, with the majority of the remaining restaurants on its Platforms, which became effective throughout February 2020. Further, in December 2019 and January 2020, the Company closed approximately 60 unprofitable, non-core markets. The combination of these initiatives has reduced the Company’s overall cost structure and resulted in improved revenue per order and cash flow through February 2020. As of January 31 and February 29, 2020, cash on hand was approximately $30,300 and $29,900, respectively. Additionally, as of March 13, 2020, cash on hand was approximately $30,500, essentially flat relative to December 2019.
Management is in the process of implementing additional initiatives, with a focus on continued improvements to revenue per order, costs per order, cash flow, profitability and liquidity. These initiatives include, among other things, new and enhanced service offerings to restaurant partners (such as priority placement, payment processing and consumer marketing), a continued focus on increasing restaurant supply on the Platforms, as well as an initiative to change to a contract labor model for delivery drivers, the implementation of which is expected to be completed early in the second quarter of 2020.
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TABLE OF CONTENTS
We currently expect that our cash on hand and estimated cash flow from operations will be sufficient to meet our working capital needs beyond twelve months, however, there can be no assurance that we will generate cash flow at the levels we anticipate. We continually evaluate additional opportunities to strengthen our liquidity position, fund growth initiatives and/or combine with other businesses by issuing equity or equity-linked securities (in public or private offerings) and/or incurring additional debt. However, market conditions, our future financial performance or other factors may make it difficult or impossible for us to access sources of capital, on favorable terms or at all, should we determine in the future to raise additional funds.
Business Combinations
The Company accounts for business combinations under the acquisition method of accounting, in accordance with Accounting Standards Codification (“ASC”)ASC Topic 805, Business Combinations, recording any assets acquired and liabilities assumed based on their respective fair values. Any excess of the fair value of merger consideration over the fair value of the assets acquired less liabilities assumed is recorded as goodwill. The Company uses management estimates based on historically similar transactions to assist in establishing the acquisition date fair values of assets acquired, liabilities assumed, and contingent consideration granted, if any. These estimates and valuations require the Company to make significant assumptions, including projections of future events and operating performance. Contingent Consideration
The Company acquired the Cape Payment Companies on August 25, 2021 (see Note 4 – Business Combinations). Consideration for the acquisition included an earnout provision which provides for a one-time payment to the sellers, if the Cape Payment Companies exceed certain future revenue targets. The contingent consideration obligation for the earnout provision is valued at fair value as of the acquisition date, with subsequent changes in fair value evaluated at the end of each reporting period through the term of the earnout and recognized in income (loss) from operations in the consolidated statement of operations. Current and noncurrent portions of the contingent consideration obligation are included in other current liabilities and other noncurrent liabilities in the consolidated balance sheet.
Cash consists of demand deposits with financial institutions, as well as cash owed to restaurants on the Platforms. The Company has
a compensating balance
arrangementsarrangement with its financial
institutionsinstitution related to
the Company’s corporate credit card program and a letter of credit. As of December 31,
2019,2021, cash supporting
anthe outstanding letter of credit was
$3,191 and cash supporting the Company’s credit card program was $257.$3,191.
Certain restaurants on the Platforms
elect to receive their portion of payments collected through the Company’s Platforms less frequently than daily. Upon receipt of the restaurants’ cash, the Company records an offsetting liability. As of December 31,
2019,2021 and 2020, our restaurant liability was
$5,612.$3,327 and $4,301, respectively.
The Company regularly maintains cash in excess of federally insured limits at financial institutions. The Company makes such deposits with entities it believes are of high credit quality and has not incurred any losses related to these balances. Management believes its credit risk, with respect to these financial institutions, to be minimal.
Accounts Receivable and Allowance for Doubtful Accounts and Chargebacks
Accounts receivable is primarily comprised of setup and integration fees due from restaurants and credit card receivables due from the credit card processor. Credit card payments on orders made through the Platforms are generally remitted to the Company three businessin one to six days after the transaction resulting from the sale and deliverydate revenue is generated. Additionally, accounts receivable is also comprised of food.residual commissions receivable in connection with the acquisition of the Cape Payment Companies on August 25, 2021 (see
Note 4 - Business Combinations). Accounts receivable are stated net of an allowance for doubtful accounts, determined by management through an evaluation of specific accounts, considering historical experience, aging of accounts receivable, and information regarding the creditworthiness of the customers. When it becomes probable that the receivable will not be collected, the balance is written off. The Company performs periodic credit evaluations of the financial condition of customers, monitors collections and payments from customers, and generally does not require collateral.
Additionally, the Company is liable for uncollected credit card receivables (or “chargebacks”), including fraudulent orders, when a consumer’s card is authorized but fails to process and for other unpaid credit card receivables. Chargebacks are recorded as a reduction of the revenue recorded for the transaction.
Advertising Costs
The costs of advertising are generally expensed as incurred, or in certain cases, advertising costs are capitalized and expensed when the advertisement first takes place. The accounting policy selected from these two alternatives is applied consistently to similar kinds of advertising activities. For the years ended December 31, 2021, 2020 and 2019, the Company recognized expense attributable to advertising totaling $4,681, $2,749 and $31,232, respectively. Advertising costs are included in sales and marketing expense on the Company’s consolidated statements of operations.
Property and Equipment, net
Property and equipment, net is stated at cost less accumulated depreciation. Depreciation is computed using the straight-line method over the estimated useful lives of the assets.
Useful lives of each asset class are as follows:
Equipment
| | 3 years
| | | |
Furniture
Equipment | | 53 years
|
Furniture | 5 years |
| Leasehold improvements | | 7 years |
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TABLE OF CONTENTS
Maintenance and repair costs are expensed as incurred. Major improvements, which extend the useful life of the related asset, are capitalized. When these assets are sold or otherwise disposed of, the asset and related depreciation are relieved and any gain or loss is included in the consolidated statements of operations for the period of sale or disposal.
Internally Developed Software
The Company incurs expenses associated with software development
of new features and functionality, which includes wages, employee benefits, and other compensation-related
expenses.expenses associated with these improvements. Additionally, the Company
may periodically incurincurs third-party development and programming costs.
Costs of Software to Be Sold, Leased, or Marketed
The Company accounts for costs incurred to develop its externally-marketed platformplatforms in accordance with ASC Topic 985-20, Software — Costs of Software to Be Sold, Leased, or Marketed. Internal and external costs incurred after technological feasibility has been established are capitalized. Technological feasibility is established upon completion of planning, designing, coding, and testing activities necessary to establish that the product can be produced to meet its design specifications, including functions, features, and technical performance requirements. The Company’s software products generally reach technical feasibility shortly before the products are released to production. Capitalized software costs are amortized on a product-by-product basis. The Company amortizes capitalized software costs using the straight-line method over the estimated economic life of the product, which is generally 3 years. The Company also capitalizes costs to develop or purchase internal-use software in accordance with ASC Topic 350-40, Intangibles, Goodwill and Other — Internal-Use Software. Costs are capitalized as incurred after the preliminary project stage is completed, the Company authorizes and commits funding to the project, and it is probable that the project will be completed and used for intended function. The Company amortizes capitalized software costs on a straight-line basis over the estimated useful term, which is 3 years. Customer Relationships
The Company records customer relationship intangible assets at fair value as of the date of acquisition and amortizes the costs on a straight-line basis to reflect the pattern in which the economic benefits of the intangible asset are consumed. The Company’s customer relationship intangible assets have estimated useful lives of 7.5 years.
Trademarks, trade name and domain name intangible assets
The Company records trademarks, trade name and domain name intangible assets at fair value as of the date of acquisition and amortizes the costs on a straight-line basis over their estimated useful lives. The Bite Squad, Delivery Dudes and Cape Payment Companies trade name assets are being amortized over their estimated useful lives of 3 years. The Company has determined that the trademark intangible asset and domain names related to the Company’s rebranding initiative are indefinite-lived assets and therefore are not subject to amortization but are evaluated annually for impairment.
Impairment of Long-Lived and Other Intangible Assets
The Company reviews the recoverability of its long-lived assets, including acquired technology, capitalized software costs, and property and equipment, when events or changes in circumstances occur that indicate that the carrying value of the asset may not be recoverable. Recoverability of finite and other long-lived assets is measured by comparing the carrying amount of an asset group to the future undiscounted net cash flows expected to be generated by that asset group. The Company groups assets for purposes of such review at the lowest level for which identifiable cash flows of the asset group are largely independent of the cash flows of the other groups of assets and liabilities. The amount of impairment to be recognized for finite and indefinite-lived intangible assets and other long-lived assets is calculated as the difference between the carrying value and the fair value of the asset group, generally measured by discounting estimated future cash flows based in part on financial results and the Company’s expectation of future performance.
Goodwill represents the excess purchase price over tangible and intangible assets acquired, less liabilities assumed arising from business combinations. The Company conducts its goodwill impairment test annually
inas of October
1, or more frequently if indicators of impairment exist. When performing the annual impairment test, the Company
has the option of performing a qualitative or quantitative assessmentmay elect to
determine if an impairment has occurred. Ifutilize a qualitative assessment
indicates thatto evaluate whether it is more likely than not that the fair value of a reporting unit is less than its carrying
amount,amount. If the qualitative assessment indicates that goodwill impairment is more likely than not, the Company
would be required to performperforms a quantitative impairment
two-step testtest. The Company would recognize an impairment charge for
goodwill.In the first step, the fair value of each reporting unit is determined and compared toamount by which the reporting unit’s carrying value, including goodwill. If theamount exceeds its fair value, if any, not to exceed the carrying amount of a reporting unit is less than its carrying value, the second step of thegoodwill. The Company has determined there was no goodwill impairment test is performed to measureduring the amount of impairment, if any. In the second step, the fair value of the reporting unit is allocated to the assets and liabilities of the reporting unit as if it had been acquired in a business combination and the purchase price was equivalent to the fair value of the reporting unit. The excess of the fair value of the reporting unit over the amounts assigned to its assets and liabilities is referred to as the implied fair value of goodwill. If the implied fair value of goodwill at the reporting unit level is less than its carrying value, an impairment loss is recorded to the extent that the implied fair value of goodwill at the reporting unit is less than its carrying value.
year ended December 31, 2021.
The Company accounts for leases under the provisions ofadopted ASC 842, Leases on January 1, 2021. ASC Topic 840, Leases, which842 requires that leases be evaluated and classified as operating or capital leases for financial reporting purposes. The terms usedlessees to recognize a right-of-use asset representing its right to use the underlying asset for the evaluation include renewal option periodsF-11
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in instances in whichlease term and a corresponding lease liability on the exercise of the renewal option can be reasonably assured and failure to exercise such option would result in an economic penalty. Leases are classified as capitalbalance sheet for all leases whenever thewith terms of the lease transfer substantially all of the risks and rewards of ownership to the lessee. All other leases are recorded as operating leases. As of December 31, 2019, 2018, and 2017, all ofgreater than twelve months. See
Recently Adopted Accounting Standards below for additional details on the Company’s material leases were operatingaccounting policy for leases.The Company’s lease agreements provide for rental payments that increase on an annual basis. The Company recognizes rent expense on operating leases on a straight-line basis over the non-cancellable lease term. Operating leases with landlord-funded leasehold improvements are considered tenant allowances and are amortized as a reduction of rent expense over the non-cancellable lease term. Deferred rent liability, which is calculated as the difference between contractual lease payments and the rent expense, is recorded in other noncurrent liabilities in the consolidated balance sheets.
The Company measures compensation expense for all stock-based awards, including stock options, restricted stock units (“RSUs”) and restricted stock awards (“RSAs”), in accordance with ASC Topic 718, Compensation — Stock Compensation. Stock-based compensation is measured at fair value on grant date and recognized as compensation expense ratably over the course of the requisite service period for awards expected to vest. The resulting expense is recorded either in operations and support, sales and marketing, research and development, or general and administrative expense, depending on the department of the recipient. The Company recognizes forfeitures of stock-based awards as they occur. In the case of an award pursuant to which a performance condition must be met for the award to vest, no stock-based compensation cost is recognized until such time as the performance condition is considered probable of being met, if at all. If the assessment of probability of the performance condition changes, the impact of the change in estimate would be recognized in the period of change. Because of the non-cash nature of share-based compensation, it is added back to net income in arriving at net cash provided by operating activities in our statement of cash flows.
The fair value of restricted shares is typically determined based on the closing price of the Company's common stock on the date of grant. The Company uses an option-pricing model to determine the fair value of stock options. Determining the fair value of
stock-based awardsstock options at the grant date requires judgment. The determination of the grant date fair value of options using an option-pricing model is affected by the Company’s estimated common stock value, as well as assumptions regarding a number of other complex and subjective variables. These assumptions include:
Risk-free rate: Risk-free interest rates are derived from U.S. Treasury securities as of the option grant date. Volatility: Volatility of the Company’s stock price is estimated based on a combination of publishedthe historical volatilitiesvolatility of the Company’s stock price and the historical and implied volatility of comparable publicly traded companies. Expected term: The expected term calculation for option awards considers a combination of the Company’s historical and estimated future exercise behavior.Forfeiture rate: The Company elects to recognize actual forfeitures of stock-based awards as they occur in accordance with Accounting Standards Update (“ASU”) No. 2016-09, Compensation — Stock Compensation (Topic 718): Improvements to Employee Share-Based Payment Accounting.
If any of the assumptions used in the option-pricing model change significantly, stock-based compensation for future awards may differ materially compared to the awards granted.
The expense resulting from stock-based payments is recorded as expense in the accompanying consolidated statements of operations based on the relevant headcount.The Company incurs debt issuance costs in connection with its debt facilities and related amendments. Amounts paid directly to lenders are classified as issuance costs and are recorded as a reduction of the carrying value of the debt. Debt issuance costs are amortized using the effective interest rate method to interest expense on the Company’s consolidated statements of operations. See Note 910 – Debt for additional details. The Company accounts for convertible notes in accordance with ASC Topic 470-20, Debt with Conversion and Other Options. Convertible notes are classified as liabilities measured at amortized cost, net of debt discounts from the allocation of proceeds. Interest expense is recognized using the effective interest method over the expected term of the debt instrument pursuant to ASC Topic 835, Interest.F-12
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Embedded Derivatives
ASC Topic 815-15, Embedded Derivatives, requires each contract that is not a derivative in its entirety be assessed to determine whether it contains embedded derivatives that are required to be bifurcated and accounted for as a derivative financial instrument. The embedded derivative is bifurcated from the host contract and accounted for as a freestanding derivative if the combined instrument is not accounted for, in its entirety, at estimated fair value, with changes in estimated fair value recorded in earnings, the terms of the embedded derivative are not clearly and closely related to the economic characteristics of the host contract, and if the same terms on a separate instrument would qualify that instrument as a derivative instrument. Embedded derivatives are measured at fair value and re-measured at each subsequent reporting period.
Beneficial Conversion Feature
If the amount allocated to the convertible notes results in an effective per share conversion price that is less than the fair value of the Company’s common stock on the commitment date, the intrinsic value of this beneficial conversion feature is recorded as a discount to the convertible notes, with a corresponding increase to additional paid in capital. The beneficial conversion feature discount is equal to the difference between the effective conversion price and the fair value of the Company’s common stock at the commitment date, unless limited by the remaining proceeds allocated to the convertible notes.
Equity-Based Payments to Non-Employees
Under the provisions of ASC Topic 505-50, Equity-Based Payments to Non-Employees, the Company measures stock-based compensation to a non-employee on the earlier of the date at which a commitment is reached for performance by the counterparty and the date at which the counterparty’s performance is complete (“Measurement Date”). A commitment for performance is deemed to have been reached when performance by the counterparty to earn the equity instruments is probable. The value of the award is measured based on an estimate of the fair value of the equity instruments to be issued or the fair value of the goods or services received, whichever can be measured more reliably. The estimated fair value is recognized as expense over the contractual term of the arrangement with the non-employee. If the Measurement Date is not established, the Company measures the cost of the award in each reporting period at the then-current lowest aggregate fair value until the performance condition is met.
Earnings per Common Share
Basic earnings (loss) per share is computed by dividing net income (loss) attributable to common stockholders by the weighted-average number of common stock outstanding during the period, without consideration for common stock equivalents. Diluted earnings (loss) per share attributable to common stockholders is computed by dividing net income (loss) attributable to common stockholders by the weighted-average number of common stock outstanding during the period and potentially dilutive common stock equivalents, including stock options, RSAs, RSUs and warrants, except in cases where the effect of the common stock equivalent would be antidilutive.
Under GAAP, certain instruments granted in stock-based payment transactions are considered participating securities prior to vesting and are therefore required to be included in the earnings allocation in calculating earnings per share under the two-class method. Companies are required to treat unvested stock-based payment awards with a right to receive non-forfeitable dividends as a separate class of securities in calculating earnings per share, except in cases where the effect of the inclusion of the participating securities would be antidilutive.
The Company records the fair value of assets and liabilities in accordance with ASC Topic 820, Fair Value Measurement. ASC 820 defines fair value as the price received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date and in the principal or most advantageous market for that asset or liability. The fair value should be calculated basedBased on assumptions that market participants would usethe guidance in pricing the asset or liability, not on assumptions specific to the entity.In addition to defining fair value, ASC 820, expands the disclosure requirements around fair value and establishesCompany uses a three-tier fair value hierarchy, for valuation inputs. The hierarchy prioritizesprioritizing and defining the types of inputs into three levels basedused to measure fair value depending on the extentdegree to which inputs used in measuring fair valuethey are observable in the market.observable. Each fair value measurement is reported in one of the three levels, which is determined by the lowest level input that is significant to the fair value measurement in its entirety. TheseThe levels are:
are as follows:
Level 1 — Quoted prices (unadjusted) in active markets for identical assets or liabilities.
Level 2 — Quoted prices for similar assets and liabilities in active markets or inputs that are observable for the asset or liability, either directly or indirectly through market corroboration, for substantially the full term of the financial instrument.
Level 3 — Unobservable inputs reflecting the Company’s own assumptions about the inputs used in pricing the asset or liability at fair value.
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Certain financial instruments are required to be recorded at fair value. Other financial instruments, including cash, are recorded at cost, which approximates fair value. Additionally, accounts receivable, accounts payable and accrued expenses approximate fair value because of the short-term nature of these financial instruments.
Insurance Reserves
The Company maintains insurance coverage for business risks in customary amounts believed to be sufficient for our operations, including, but not limited to, workers’ compensation, auto and general liability. These plans contain various self-insured retention levels for which we provide accruals based on the aggregate of the liability for claims incurred and an estimate for claims incurred but not reported. We review our estimates of claims costs at each reporting period and adjust our estimates when appropriate. We use third-party actuarial specialists to assist in estimating our claims costs.
Loss Contingencies
The Company is involved in various legal proceedings that arise from the normal course of business activities. Certain of these matters include speculative claims for substantial or indeterminate amounts of damages. The Company records a liability when the Company believes that it is both probable that a loss has been incurred and the amount of the loss or a range of loss can be reasonably estimated. If the Company determines that a loss is reasonably possible, the Company discloses the possible loss in the notes to the consolidated financial statements, including the amount of the loss or range of loss if estimable. Significant judgment is required to determine both probability and the estimated amount of loss. The Company reviews developments in contingencies that could affect previously recorded provisions and disclosures related to such contingencies and adjusts these provisions and disclosures accordingly to reflect the impact of negotiations, settlements, rulings, advice of legal counsel, and updated information.
The Company typically recognizes estimated losses from legal contingencies as other expense in the consolidated statement of operations. Legal fees associated with such actions are expensed as incurred and recognized as general and administrative expense in the consolidated statement of operations.
Concentration of Credit Risk
Financial instruments that potentially subject the Company to concentration of credit risk consist primarily of accounts receivable. From time to time, the Company assesses the credit worthiness of its payment processing service provider and restaurants on the Platforms. Credit risk on accounts receivable is minimized through use of a reputable payment processing service provider as well as a diverse group of restaurants dispersed across several geographic areas. The Company has not experienced material losses related to receivables from individual restaurants or groups of restaurants and is not expecting a change from this historical
norm, as current economic conditions are relatively stable.norm.
Additionally, the Company regularly maintains cash in excess of federally insured limits at financial institutions. The Company makes such deposits with entities it believes are of high credit quality and has not incurred any losses related to these balances. Management believes its credit risk, with respect to these financial institutions, to be minimal.
The Company operates in a single segment. Operating segments are identified as components of an enterprise about which separate discrete financial information is available for evaluation by the chief operating decision maker (“CODM”) in making decisions regarding resource allocation and assessing performance. The Company has determined that its Chief Executive Officer is the CODM. To date, the Company’s CODM has made such decisions and assessed performance at the Company-level.
The Company generatesrecognizes revenue (“transaction fees”) primarily when diners place an order on one of the Platforms. In the case of diner subscription fees for unlimited delivery, revenue is recognized when payment for the monthly subscription is received. Revenue consists of the following for the periods indicated (in thousands): | | Years Ended December 31, | |
| | 2019 | | | 2018 | | | 2017 | |
Transaction fees | | $ | 186,189 | | | $ | 65,930 | | | $ | 21,406 | |
Setup and integration fees | | | 5,270 | | | | 2,882 | | | | 1,214 | |
Other | | | 216 | | | | 461 | | | | 291 | |
Total Revenue | | $ | 191,675 | | | $ | 69,273 | | | $ | 22,911 | |
Transaction fees represent the revenue recognized from the Company’s obligation to process orders on the Platforms. The performance obligation is satisfied when the Company successfully processes an order placed on one of the Platforms and the restaurant receives the order at their location. The obligation to process orders on the Platforms represents a series of distinct performance obligations satisfied over time that the Company combines into a single performance obligation. Consistentin accordance with the recognition objective in ASC Topic 606,
Revenue from Contracts with Customers, the variable consideration due to the CompanyCustomers. See Note 3 - Revenue for processing orders is recognized on a daily basis. As an agent of the restaurant in the transaction, the Company recognizes transaction fees earned from the restaurant on the Platform on a net basis. Transaction fees also include a fee charged to the end user customer when they request the order be delivered to their location. Revenue is recognized for diner fees once the delivery service is completed. The contract period for substantially all restaurant contracts is one month as both the Company and the restaurant have the ability to unilaterally terminate the contract by providing notice of termination.During the periods presented in this Annual Report on Form 10-K the Company has received non-refundable upfront setup and integration fees for onboarding certain restaurants. Setup and integration activities primarily represent administrative activities that allowed the Company to fulfill future performance obligations for these restaurants and do not represent services transferred to the restaurant. However, the non-refundable upfront setup and integration fees charged to restaurants resulted in a performance obligation in the form of a material right related to the restaurant’s option to renew the contract each day rather than provide a notice of termination. Upfront non-refundable fees were generally due shortly after the contract was executed; however, the Company could provide installment payment options for up to six months. Revenue related to setup and integration fees has historically been recognized ratably over a two-year period.
In July 2019, the Company modified its fee structure with a majority of restaurants on the Waitr Platform. The new, modified fee structure was performance-based and tiered such that restaurants with higher sales through the Waitr Platform were subject to a rate at the lower end of the range, whereas restaurants with lower sales through the Waitr Platform were subject to a rate at the upper end of the range. The performance-based fees became effective for August 2019, upon acceptance of the new agreements by the restaurants. Approximately 22% of the restaurants on the Waitr Platform did not accept the new agreements, resulting in the termination of their contracts (Bite Squad restaurants were unaffected, since it had not previously offered the lower rate, upfront fee option to restaurants). Additionally, with the introduction of the July 2019 modifications, the Company discontinued offering fee arrangements with the upfront, one-time setup and integration fee. Upon acceptance of the new performance-based fee agreement, in certain cases, the
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Company waived uncollected portions of the setup and integration fee and refunded portions of previously paid setup and integration fees.
The contract modifications and the effect of such modifications on our measure of progress towards the performance obligations resulted in accelerated recognition of deferred revenue related to the modified contracts. Included in revenue during the year ended December 31, 2019 is a cumulative adjustment to setup and integration fee revenue of $3,005, which was previously included in deferred revenue as of August 1, 2019. The cumulative adjustment to revenue was partially offset by write-offs of uncollected setup and integration fees within accounts receivable of $797 and refunds of previously paid setup and integration fees of $320. Further, a portion of our capitalized contract costs pertaining to or allocable to terminated restaurant contracts was recognized in the year ended December 31, 2019, resulting in an impairment loss of $852. For additional details see “Costs to Obtain a Contract with a Customer” and “Costs to Fulfill a Contract with a Customer” below.
The Company sells gift cards on the Bite Squad Platform and recognizes revenue upon gift card redemption. Gift cards that have not yet been utilized amounted to $657 as of December 31, 2019 and are included on the consolidated balance sheet in other current liabilities.
Significant Judgment
Most of the Company’s contracts with restaurants contain multiple performance obligations as described above. For these contracts, the Company accounts for individual performance obligations separately if they are both capable of being distinct, and distinct in the context of the contract. Determining whether products and services are considered distinct performance obligations that should be accounted for separately may require significant judgment.
Judgment is also required to determine the standalone selling price for each distinct performance obligation. The Company used the alternative approach in ASC 606 to allocate the upfront fee between the material right obligation and the transaction fee obligation, which resulted in all of the upfront non-refundable payment at inception of the contract being allocated to the material right obligation. When contracts with customers include other performance obligations, such as ancillary equipment, the Company establishes a single amount to estimate the standalone selling price for the goods or services. In instances where the standalone selling price is not directly observable, it is determined using observable inputs.
Contract Balances
The timing of revenue recognition may differ from the timing of invoicing to restaurants. The Company records a receivable when it has an unconditional right to the consideration. Setup and integration fees were due at inception of the contract; in certain cases, extended payment terms may have been provided for up to six months and are included in accounts receivable. The opening balance of accounts receivable, net was $3,687 and $2,124 as of January 1, 2019 and 2018, respectively. As discussed above, in connection with the modified fee structure introduced in July 2019, the Company waived $797 of outstanding setup and integration fees in accounts receivable from certain restaurants that accepted the new agreement and remained on the Waitr Platform.
Payment terms and conditions on setup and integration fees varied by contract type, although terms typically included a requirement of payment within six months. The Company recorded a contract liability in deferred revenue for the unearned portion of the upfront non-refundable fee. In instances where the timing of revenue recognition differs from the timing of invoicing, the Company has determined its contracts do not include a significant financing component.
Costs to Obtain a Contract with a Customer
The Company recognizes an asset for the incremental costs of obtaining a contract with a restaurant and recognizes the expense over the course of the period when the Company expects to recover those costs. The Company has determined that certain internal sales incentives earned at the time when an initial contract is executed meet these requirements. Capitalized sales incentives are amortized to sales and marketing expense on a straight-line basis over the period of benefit. The Company applies a practical expedient to expense costs as incurred for costs to obtain a contract with a customer when the amortization period would have been one year or less.
As a result of the changes in the terms of the contracts related to the modified fee structure introduced in July 2019, we changed our estimate of the useful life of the asset for costs to obtain a contract to better reflect the estimated period in which the asset will remain in service. Effective August 1, 2019, the estimated useful life of the asset for costs to obtain a contract from customers, previously estimated at two years, was increased to five years. The change in estimate had no material impact on the Company’s results of operations for the year ended December 31, 2019.
In connection with the modified fee structure and the related changes in the contract terms, certain restaurants elected to terminate their contracts, resulting in an impairment charge for the portion of capitalized contract costs of obtaining a contract which was deemed to be non-recoverable. The impairment was calculated based on a pro rata allocation of the carrying value of the asset as of July 31, 2019
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between the restaurants remaining on the Waitr Platform and those terminating their contracts. The capitalized contract costs allocated to the terminated restaurants totaled $341 and was recognized as an impairment loss during the year ended December 31, 2019 in the consolidated statement of operations. Additionally, during the year ended December 31, 2019, we recognized an impairment loss for deferred costs related to obtaining contracts with restaurants at September 30, 2019 in connection with the Company’s goodwill and intangible asset impairment analysis (see Note 7 – Intangible Assets and Goodwill).
Deferred costs related to obtaining a contract with a customer totaled $701 and $986 as of December 31, 2019 and 2018, respectively, out of which $143 and $679, respectively, was classified as current. Amortization of expense for the costs to obtain a contract were $606, $541, and $211 for the years ended December 31, 2019, 2018, and 2017, respectively.
Costs to Fulfill a Contract with a Customer
The Company also recognizes an asset for the costs to fulfill a contract with a restaurant when they are specifically identifiable, generate or enhance resources used to satisfy future performance obligations, and are expected to be recovered. The Company has determined that certain costs related to setup and integration activities meet the capitalization criteria under ASC Topic 340-40, Other Assets and Deferred Costs. Costs related to these implementation activities are deferred and then amortized to operations and support expense on a straight-line basis over a period of benefit.
As a result of the changes in the terms of the contracts related to the modified fee structure introduced in July 2019, we changed our estimate of the useful life of the asset for costs to fulfill a contract to better reflect the estimated period in which the asset will remain in service. Effective August 1, 2019, the estimated useful life of the asset for costs to fulfill a contract from customers, previously estimated at two years, was increased to five years. The change in estimate had no material impact on the Company’s results of operations for the year ended December 31, 2019.
The changes in the terms of the contracts in July 2019 and the related termination of contracts by certain restaurants resulted in a $511 impairment charge for the portion of capitalized contract costs to fulfill a contract that were deemed to be non-recoverable, based on the pro rata allocation described above. Additionally, during the year ended December 31, 2019, we recognized an impairment loss for deferred costs related to fulfilling contracts with restaurants at September 30, 2019 in connection with the Company’s goodwill and intangible asset impairment analysis (see Note 7 – Intangible Assets and Goodwill). The impairment losses were recognized during the year ended December 31, 2019 in the consolidated statement of operations.
Deferred costs related to fulfilling a contract with a customer totaled $270 and $1,710 as of December 31, 2019 and 2018, respectively, out of which $56 and $1,190 was classified as current. Amortization of expense for the costs to fulfill a contract were $1,030, $972, and $378 for the years ended December 31, 2019, 2018, and 2017, respectively.
revenue recognition policy.
The Company files federal and state income tax returns in each of the jurisdictions in which it operates. The Company accounts for income taxes using the asset and liability method. Under this method, deferred tax assets and liabilities are calculated based upon the temporary differences between the financial statement and income tax bases of assets and liabilities using the enacted tax rates applicable in a given year. A valuation allowance is provided when it is more likely than not that all or some portion of the deferred tax assets will not be realized. The Company did not consider future book income as a source of taxable income when assessing if a portion of the deferred tax assets is more likely than not to be realized. However, scheduling the reversal of existing deferred tax liabilities indicated that a portion of the deferred tax assets are not likely to be realized. Therefore,
the Company recorded a full valuation
allowances were establishedallowance against
some, but not all, of the Company’snet deferred tax
assets.assets as of December 31, 2021 and 2020. In the event the Company determines that it would be able to realize deferred tax assets that have valuation allowances established, an adjustment to the deferred tax assets would be recognized as a component of income tax expense through continuing operations.
The calculation of income tax liabilities involves significant judgment in estimating the impact of uncertainties and complex tax laws. The Company’s tax returns are subject to examination by the various federal and state income-taxing authorities in the normal course of business. Such examinations may result in future assessments of additional tax, interest, and penalties. The Company utilizes a two-step approach in recognizing and measuring uncertain tax positions (“tax contingencies”). The first step is to evaluate the tax position for recognition by determining if the weight of available evidence indicates it is more likely than not that the position will be sustained on audit. The second step is to measure the tax benefit as the largest amount, which is more than 50% likely to be realized upon ultimate settlement. The Company accounts for income taxes related to tax contingencies and recognizes interest and penalties related to tax contingencies in income tax expense in the consolidated statements of operations. The Company has not recorded any tax contingencies as of December 31,
20192021 and
December 31, 2018.The Tax Cuts and Jobs Act (the “Tax Act”) was signed into law on December 22, 2017. In accordance with the Tax Act, the Company revalued its deferred tax assets and liabilities as of December 31, 2017 using the new corporate income tax rate of 21% instead of the prior statutory rate of 34%. The change in tax rate is effective for taxable income earned beginning on January 1, 2018.
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2020.
Recent Accounting Pronouncements
Changes to GAAP are established by the Financial Accounting Standards Board (the “FASB”), in the form of ASUs, to the FASB’s ASCs.
The Company considered the applicability and impact of all ASUs. ASUs not listed below were assessed and determined to be either not applicable or are expected to have minimal impact on these consolidated financial statements.
Throughout fiscal year 2020, the Company qualified as an “emerging growth company” pursuant to the provisions of the JOBS Act. As an emerging growth company, the Company
has elected to use the extended transition period for complying with
certain new or revised financial accounting standards provided pursuant to Section 13(a) of the Securities Exchange Act of 1934, as amended.
Effective January 1, 2021, the Company is no longer an emerging growth company.
Recently Adopted Accounting Standards
Leases
The Company adopted ASC 842, which requires organizations to recognize “right-of-use” lease assets and lease liabilities on the consolidated balance sheet. ASC 842 continues to retain a distinction between finance and operating leases but requires lessees to recognize a right-of-use asset representing its right to use the underlying asset for the lease term and a corresponding lease liability on the balance sheet for all leases with terms greater than twelve months. The Company applied the modified retrospective transition approach, with no adjustment to prior comparative periods. Accordingly, financial information is not adjusted and the disclosures required under ASU 2016-02 are not provided for periods prior to January 1, 2021.
The Company determines if an arrangement is a lease at inception of a contract. A contract is or contains a lease if it conveys the right to control the use of an identified asset for a period of time in exchange for consideration. The Company elected the optional practical expedient package, which includes retaining the current classification of leases, and is utilizing the practical expedient which allows the use of hindsight in determining the lease term and in assessing impairment of its operating lease right-of-use assets. Additionally, the Company has elected to treat lease and non-lease components as a single lease component for all assets. The Company has elected to apply the short-term scope exception for leases with original terms of twelve months or less, and accordingly, recognizes the lease payments for such leases in
the statement of operations on a straight-line basis over the lease term and variable lease payments in the period in which the obligation for those payments is incurred.
Under ASC 842, the Company recorded in the consolidated balance sheet as of January 1, 2021, lease liabilities for operating leases entered into prior to December 31, 2020 of $4,993, representing the present value of its future operating lease payments, and corresponding right-of-use assets of $4,681, based upon the operating lease liabilities adjusted for deferred rent. As the Company’s leases do not provide an implicit rate, the Company generally uses its incremental borrowing rate based on the estimated rate of interest for collateralized borrowing over a similar term of the lease payments at commencement date, which is estimated to be 5.0%. The adoption of ASC 842 did not result in a cumulative-effect adjustment on retained earnings. See Note 12 – Commitments and Contingent Liabilities for additional details.
Other
In December 2019, the FASB issued ASU 2019-12, Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes, which simplifies the accounting for income taxes by removing certain exceptions to the general principles for income taxes and also improves consistent application by clarifying and amending existing guidance. ASU 2019-12 iswas effective for public business entities for fiscal years, and interim periods within those years, beginning after December 15, 2020. For all other entities,adopted by the amendments are effective for fiscal years beginning after December 15, 2021, and interim periods within fiscal years beginning after December 15, 2022. Early adoption is permitted, with the amendments to be appliedCompany on a retrospective, modified retrospective or prospective basis, depending on the specific amendment.January 1, 2021. The Company is currently evaluating the impact that adopting this ASU will have on the consolidated financial statements.In August 2018, the FASB issued ASU 2018-13, Fair Value Measurement (Topic 820)– Disclosure Framework – Changes to the Disclosure Requirements for Fair Value Measurement, which removes, modifies or adds disclosure requirements regarding fair value measurements. The amendments in this ASU are effective for all entities beginning after December 15, 2019, with amendments on changes in unrealized gains and losses, the range and weighted average of significant unobservable inputs used to develop Level 3 fair value measurements, and narrative description of measurement uncertainty requiring prospective adoption and all other amendments requiring retrospective adoption. Early adoption is permitted. The Company is currently evaluating the impact of the adoption of ASU 2018-13 on its related disclosures and does not expect it to have a material impact on the consolidated financial statements.
In June 2018, the FASB issued ASU No. 2018-07, Compensation – Stock Compensation (Topic 718), to simplify the accounting for share-based payments to non-employees by aligning it with the accounting for share-based payments to employees, with certain exceptions. Under the new standard, equity-classified non-employee awards will be initially measured on the grant date and re-measured only upon modification, rather than at each reporting period. Measurement will be based on an estimate of the fair value of the equity instruments to be issued. ASU 2018-07 is effective for public business entities in fiscal years beginning after December 15, 2018, including interim periods within those fiscal years. For all other entities, the standard is effective in fiscal years beginning after December 15, 2019 and interim periods within fiscal years beginning after December 15, 2020. Early adoption is permitted, including in an interim period for which financial statements have not been issued or made available for issuance but not before an entity adopts ASC 606. As an emerging growth company, the Company will not be subject to the requirements of ASU 2018-07 until fiscal year 2020. The Company’s adoption of this ASU will2019-12 did not have a material impact on the Company’s disclosures or consolidated financial statements.
In July 2017, the FASB issued ASU No. 2017-11, Earnings Per Share (Topic 260), Distinguishing Liabilities from Equity (Topic 480) and Derivatives and Hedging (Topic 815): I. Accounting for Certain Financial Instruments with Down Round Features; II. Replacement of the Indefinite Deferral for Mandatorily Redeemable Financial Instruments of Certain Nonpublic Entities and Certain Mandatorily Redeemable Noncontrolling Interests with a Scope Exception. Part I of ASU 2017-11 addresses the complexity of accounting for certain financial instruments with down round features. Down round features are features of certain equity-linked instruments (or embedded features) that result in the strike price being reduced based on the pricing of future equity offerings. Current accounting guidance creates cost and complexity for entities that issue financial instruments (such as warrants and convertible instruments) with down round features that require fair value measurement of the entire instrument or conversion option. Part II of ASU 2017-11 addresses the difficulty of navigating ASC Topic 480, Distinguishing Liabilities from Equity, because of the existence of extensive pending content in ASC 480. This pending content is the result of the indefinite deferral of accounting requirements about mandatorily redeemable financial instruments of certain nonpublic entities and certain mandatorily redeemable noncontrolling interests. Part II of ASU 2017-11 does not have an accounting effect. ASU 2017-11 iswas effective for public business entities for fiscal years beginning after December 15, 2018, including interim periods within those fiscal years. For all other entities, the standard is effective for fiscal years beginning after December 15, 2019 and interim periods within fiscal years beginning after December 15, 2020. Early adoption is permitted. As an emerging growth company,adopted by the Company will not be subject to the requirementson January 1, 2021. The adoption of ASU 2017-11 until fiscal year 2020. The Company is currently evaluating thedid not have a material impact that adopting this ASU will have on the Company’s disclosures or consolidated financial statements.
In June 2016, the FASB issued ASU No. 2016-13, Financial Instruments – Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments, to replace the incurred loss impairment methodology under current GAAP with a methodology that reflects expected credit losses and requires consideration of a broader range of reasonable and supportable information to inform credit loss estimates. The Company will be required to useASU 2016-13 uses a forward-looking expected credit loss model for accounts receivables, loans, and other financial instruments.instruments and expands disclosure requirements. ASU 2016-13 iswas effective for public business entities for fiscal years beginning after December 15, 2019,F-17
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including interim periods within those fiscal years. For all other entities, the standard is effective for fiscal years beginning after December 15, 2020, including interim periods within fiscal years beginning after December 15, 2021. Early adoption is permitted for all entities beginning after December 15, 2018, including interim periods within those fiscal years. As an emerging growth company,and adopted by the Company will not be subject to the requirementson January 1, 2021. The adoption of ASU 2016-13 until fiscal year 2020. The Company is currently evaluating thedid not have a material impact that adopting this ASU will have on the Company’s disclosures or consolidated financial statements.
Pending Accounting Standards
In February 2016,August 2020, the FASB issued ASU No. 2016-02, Leases (Topic 842).2020-06, Debt – Debt with Conversion and Other Options (Subtopic 470-20) and Derivatives and Hedging – Contracts in Entity’s Own Equity (Subtopic 815-40), which simplifies the accounting for convertible instruments by reducing the number of accounting models for convertible debt, resulting in fewer embedded conversion features being separately recognized from the host contract as compared with current GAAP. The Company has not completedguidance also addresses how convertible instruments are accounted for in the process of evaluating the effects that will result from adoptingdiluted earnings per share calculation. ASU 2016-02. The principal objective of ASU 2016-02 is to increase transparency and comparability among organizations by recognizing lease assets and lease liabilities on the consolidated balance sheet. ASU 2016-02 continues to retain a distinction between finance and operating leases but requires lessees to recognize a right-of-use asset representing its right to use the underlying asset for the lease term and a corresponding lease liability on the balance sheet for all leases with terms greater than twelve months. ASU 2016-022020-06 is effective for annual periods beginning after December 15, 2020 due to the Company’s emerging growth election under Section 107(b) of the Jumpstart Our Business Startups Act of 2012.Company on January 1, 2022. The Company therefore hasdoes not yet determinedbelieve the effects that this standard mayadoption of ASU 2020-06 will have a material impact on its consolidated financial statements and related disclosures.
3. Revenue
The following table presents our revenue disaggregated by offering. Revenue consists of the following for the periods indicated (in thousands):
| | | | | | | | | | | | | | | | | |
| Year Ended December 31, |
| 2021 | | 2020 | | 2019 |
| Delivery transaction fees | $ | 175,607 | | | $ | 203,471 | | | $ | 186,189 | |
| Payment processing referral fees | 3,311 | | | — | | | — | |
| Setup and integration fees | 7 | | | 453 | | | 5,270 | |
| Other | 3,269 | | | 404 | | | 216 | |
| Total Revenue | $ | 182,194 | | | $ | 204,328 | | | $ | 191,675 | |
Revenue from Contracts with Customers
Delivery Transaction Fees
The Company generates revenue (“Delivery Transaction Fees”) primarily when diners place an order on one of the Platforms. In the case of diner subscription fees relating to our diner subscription program, revenue is recognized for the receipt of the monthly fee in the applicable month for which the delivery service applies to. Delivery Transaction Fees represent the revenue recognized from the Company’s obligation to process orders on the Platforms. The performance obligation is satisfied when the Company successfully processes an order placed on one of the Platforms and the restaurant receives the order at their location. The obligation to process orders on the Platforms represents a series of distinct performance obligations satisfied over time that the Company combines into a single performance obligation. Consistent with the recognition objective in ASC Topic 606, Revenue from Contracts with Customers, the variable consideration due to the Company for processing orders is recognized on a daily basis. As an agent of the restaurant in the transaction, the Company recognizes Delivery Transaction Fees earned from the restaurant on the Platform on a net basis. Delivery Transaction Fees also include a fee charged to the end user customer when they request the order be delivered to their location. Revenue is recognized for diner fees once the delivery service is completed. The contract period for substantially all restaurant contracts is one month as both the Company and the restaurant have the ability to unilaterally terminate the contract by providing notice of termination.
During the year ended December 31, 2019, the Company received non-refundable upfront setup and integration fees for onboarding certain restaurants, representing administrative activities that allowed the Company to fulfill future performance obligations for these restaurants. In connection with modifications to the Company’s fee structure in July 2019, the Company discontinued offering fee arrangements with upfront setup and integration fees, resulting in accelerated recognition of deferred revenue related expansionto the modified contracts. Included in revenue during the year ended December 31, 2019 is a cumulative adjustment to setup and integration fee revenue of $3,005, which was previously included in deferred revenue as of August 1, 2019.
Payment Processing Referral Fees
The Company also generates revenue by facilitating access to third-party payment processing solution providers. Revenue from such services primarily consists of residual payments received from third-party payment processing solution providers, based on the volume of transactions a payment processing solution provider performs for the merchant. The Company also occasionally receives a bonus up-front fee from third-party payment processing solution providers, paid at the time of a merchant’s initial transaction with a payment processing solution provider, based on a price specified in the agreement between the merchant and the payment processing solution provider.
Payment processing referral fees represent revenue recognized from the Company’s offering of referral services, connecting a merchant with a third-party payment processing service. The Company’s performance obligation in its
footnote disclosurescontracts with payment processors is for an unknown or unspecified quantity of transactions and the consideration received is contingent upon
adoptionthe number of
this ASU.3transactions submitted by the merchant and processed by the payment processor. Accordingly, the total transaction price is variable. The performance obligation is satisfied when the third-party payment processor finalizes the processing of a transaction through the payment system and transaction volume is available from the payment processor to the Company. Consistent with the recognition objective in ASC Topic 606, the variable consideration due to the Company for serving as the facilitator of the arrangement between the third-party payment processor and
merchant is recognized on a daily basis. The Company is the agent in these arrangements as it establishes the relationship between the third-party payment processor and merchant, and thus, recognizes revenue on a net basis. The third-party payment processor is considered the customer of the Company as no direct contract exists with between the merchant and the Company.
Accounts Receivable
The Company records a receivable when it has an unconditional right to the consideration. See Note 5 – Accounts Receivable for additional details on the Company’s accounts receivable.
Costs to Obtain a Contract with a Customer
The Company recognizes an asset for the incremental costs of obtaining a contract with a restaurant and recognizes the expense over the course of the period when the Company expects to recover those costs. The Company has determined that certain internal sales incentives earned at the time when an initial contract is executed meet these requirements. Capitalized sales incentives are amortized to sales and marketing expense on a straight-line basis over the period of benefit, which the Company has determined to befive years. The Company applies a practical expedient to expense costs as incurred for costs to obtain a contract with a customer when the amortization period would have been one year or less.
Deferred costs related to obtaining contracts with restaurants were $2,968 and $2,424 as of December 31, 2021 and 2020, respectively, out of which $818 and $567, respectively, was classified as current. Amortization of expense for the costs to obtain a contract were $712, $397 and $606 for the years ended December 31, 2021, 2020 and 2019, respectively.
Costs to Fulfill a Contract with a Customer
The Company also recognizes an asset for the costs to fulfill a contract with a restaurant when they are specifically identifiable, generate or enhance resources used to satisfy future performance obligations, and are expected to be recovered. The Company has determined that certain costs related to onboarding restaurants onto the Platforms meet the capitalization criteria under ASC Topic 340-40, Other Assets and Deferred Costs. Costs related to these implementation activities are deferred and then amortized to operations and support expense on a straight-line basis over the period of benefit, which the Company has determined to befive years.
Deferred costs related to fulfilling contracts with restaurants were $1,386 and $742 as of December 31, 2021 and 2020, respectively, out of which $352 and $170, respectively, was classified as current. Amortization of expense for the costs to fulfill a contract were $252, $98 and $1,030 for the years ended December 31, 2021, 2020 and 2019, respectively.
4. Business CombinationsBite Squad Merger
Cape Payment Acquisition
On January 17, 2019,August 25, 2021, the Company completed the acquisition of Bite Squad, a Minnesota limited liability company, pursuant to the Agreementcertain assets and Planproperties of Merger, dated as of December 11, 2018 (the “Bite Squad Merger Agreement”), byProMerchant LLC, Cape Cod Merchant Services LLC and among the Company, Bite Squad and Wingtip Merger Sub, Inc., a Delaware corporation and wholly-owned subsidiary of the Company. The transactions contemplated by the Bite Squad Merger Agreement areFlow Payments LLC (collectively referred to herein as the “Bite Squad Merger.” Upon consummation of“Cape Payment Companies”), pursuant to three substantially identical asset purchase agreements (collectively referred to herein as the Bite Squad Merger, Wingtip Merger Sub, Inc. merged with“Cape Payment Agreements”). The Cape Payment Companies facilitate access to third-party payment processing solution providers and into Bite Squad, with Bite Squad survivingreceive residual payments from the merger in accordance with the Minnesota Revised Uniform Limited Liability Act as a wholly-owned, indirect subsidiary of the Company. Founded in 2012 and based in Minneapolis, Bite Squad operated an online food ordering and delivery platform, similar to Waitr’s Platform, through the Bite Squad Platform. third-party payment providers. The considerationpurchase price for the Bite Squad MergerCape Payment Companies consisted of $197,255 payable$12,000 in cash, (subjectsubject to adjustments), the pay down of $11,880 of indebtedness of Bite Squadcertain purchase price adjustments, and an aggregate of 10,591,9682,564,103 shares of the Company’s common stock par value $0.0001valued at $1.24 per share (“(the closing price of the Company’s common stock”), valued at $11.95 per share. On June 18, 2019,stock on August 24, 2021). In December 2021, the Company finalized the adjustments contemplated by the Bite Squad Merger Agreement,Cape Payment Agreements, resulting in the payment of an additional $149$32 of cash consideration to the Bite Squad members,Cape Payment Companies, recorded as additional goodwill. Additionally, the Cape Payment Agreements include an earnout provision which provided for a one-time payment to the sellers if the Cape Payment Companies exceed certain future revenue targets. The earnout provision, if any, is payable no later than March 30, 2023, and was valued at $1,686 as of the acquisition date. As of December 31, 2021, the earnout provision was valued at $1,939 (see Note 15 - Fair Value Measurements).
The transactions contemplated by the Cape Payment Agreements are referred to herein as the “Cape Payment Acquisition.” The acquisition is part of the Company’s overall growth strategy, positioning the Company to be able to
facilitate access to a full suite of third-party payment processing solutions to its current base of merchants. The following represents the total merger consideration:consideration for the Cape Payment Acquisition:
(in thousands, except per share amount) | | | |
Shares transferred at closing | | 10,592 | |
Value per share | $ | 11.95 | |
Total share consideration | $ | 126,574 | |
Plus: cash transferred to Bite Squad members | | 197,255 | |
Plus: pay down of debt | | 11,880 | |
Plus: working capital payment to seller | | 149 | |
Total merger consideration | $ | 335,858 | |
| | | | | |
| (in thousands, except per share amount) | |
| Shares transferred at closing | 2,564 | |
| Value per share | $ | 1.24 | |
| Total share consideration | $ | 3,179 | |
| Plus: cash transferred to Cape Payment Companies | 12,032 | |
| Total estimated consideration at closing | 15,211 | |
| Contingent consideration | 1,686 | |
| Total consideration | $ | 16,897 | |
The
Bite Squad MergerCape Payment Acquisition was considered a business combination in accordance with ASC 805, and
has beenwas accounted for using the acquisition method. Under the acquisition method of accounting,
total merger consideration, acquired assets and assumed liabilities are recorded based on their
estimatedrespective fair values on the acquisition
date. Thedate, with the excess of the
fair value of merger consideration
transferred in the acquisition over the fair value of the assets
lessand liabilities acquired
has been recorded as goodwill.
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The fair value of assets acquired and liabilities assumed in the Bite Squad Merger consists of the following (in thousands):
Cash and cash equivalents | | $ | 11,819 | |
Settlements due from credit card processors | | | 1,097 | |
Accounts receivable | | | 632 | |
Inventory | | | 940 | |
Prepaid expenses and other | | | 562 | |
Intangible assets | | | 104,400 | |
Loans receivable | | | 336 | |
Other noncurrent assets | | | 163 | |
Restaurant food liability | | | (930 | ) |
Accounts payable | | | (953 | ) |
Accrued payroll | | | (1,125 | ) |
Accrued taxes | | | (1,818 | ) |
Other accruals | | | (3,803 | ) |
Total assets acquired and liabilities assumed | | | 111,320 | |
Goodwill | | | 224,538 | |
Total merger consideration | | $ | 335,858 | |
| | | | | |
| Cash and cash equivalents | $ | 42 | |
| Accounts receivable | 1,180 | |
| Prepaid expenses and other current assets | 7 | |
| Intangible assets | 6,850 | |
| Other noncurrent assets | 17 | |
| Accrued expenses and other current liabilities | (746) | |
| Total assets acquired, net of liabilities assumed | 7,350 | |
| Goodwill | 9,547 | |
| Total consideration | $ | 16,897 | |
The Company engaged a third-party specialist to assist management in estimating the fair value of the assets and liabilities. The goodwill recorded inliabilities and the Bite Squad Merger representscontingent consideration for the earnout provision. Goodwill is attributable to the future anticipated economic benefits from combining operations of Waitrthe Company and Bite Squad,the Cape Payment Companies, including but not limited to, future growth into new markets, future enhancements toin the Platforms,payment processing arena, future customer relationships and the workforce in place. Approximately 81%All of the goodwill is expected to be deductible for U.S. federal income tax purposes givenpurposes.
The following table sets forth the
federal tax treatmentcomponents of
the transaction.The acquired identifiable intangible assets include customer relationships, trade nameacquired from the Cape Payment Companies and developed technology. The developed technology asset was valued using the “with & without” methodology which considers the direct replacement and opportunity costs associated with the underlying technology. The developed technology acquired represents a Level 3 measurementtheir estimated useful lives as it was based on unobservable inputs reflecting the Company’s assumptions used in pricing the asset at fair value. These inputs required significant judgments and estimates at the time of the valuation.
acquisition date:
| | | | | | | | | | | |
| | Amortizable Life (in years) | | Value (in thousands) |
| Customer relationships | 7.5 | | $ | 6,500 | |
| Trade name | 3.0 | | 350 | |
| Total | | | $ | 6,850 | |
The acquired customer relationships were valued using the income approach, specifically, the multi-period excess earnings method, which measures the after-tax cash flows attributable to the existing customer relationships after deducting the operating costs and contributory asset charges associated with economic rents associated withof supporting the existing customer relationships. The customer relationships acquired represent a Level 3 measurement as it was based on unobservable inputs reflecting the Company’s assumptions used in pricing the asset at fair value. These inputs required significant judgments and estimates at the time of the valuation.The acquired trade name was valued using the income approach, specifically, the relief from royalty rate method, which measures the cash flow streams attributable to the trade name in the form of royalty payments that would be paid to the owner of the trade name in return for the rights to use the trade name. The trade name acquired represents aThese fair value measurements were based on significant inputs not observable in the market and thus represent Level 3 measurement as it was based on unobservable inputs reflectingmeasurements within the Company’s assumptions used in pricing the asset at fair value.value hierarchy. These inputs required significant judgments and estimates at the time of the valuation.
As See
Note 15 – Fair Value
Measurements for details of the valuation method used in estimating the fair value of the earnout provision as of acquisition date.
The results of operations of the Cape Payment Companies are included in our consolidated financial statements beginning on the acquisition date, August 25, 2021, and were immaterial. Pro forma results were immaterial to the Company.
Delivery Dudes Acquisition
On March 11, 2021, the Company completed the acquisition of certain assets and properties from Dude Holdings LLC (“Delivery Dudes”), a resultthird-party delivery business primarily serving the South Florida market, for $11,500 in cash, subject to certain purchase price adjustments, and 3,562,577 shares of recent, adverse changes in market conditions from increased competition having negatively affected the Company’s order and revenue growth, thereby contributing to a sustained decline incommon stock valued at $2.96 per share (the closing price of the Company’s common stock on March 11, 2021) (the “Delivery Dudes Acquisition”). The acquisition expands the Company’s market capitalization,presence in the on-demand delivery service sector. The following represents the purchase consideration:
| | | | | |
| (in thousands, except per share amount) | |
| Shares transferred at closing | 3,562 | |
| Value per share | $ | 2.96 | |
| Total share consideration | $ | 10,545 | |
| Plus: cash transferred to Delivery Dudes members | 11,500 | |
| Total consideration | $ | 22,045 | |
The Delivery Dudes Acquisition was considered a business combination in accordance with ASC 805, and was accounted for using the acquisition method. The fair value of assets acquired and liabilities assumed consists of the following (in thousands):
| | | | | |
| Cash and cash equivalents | $ | 573 | |
| Accounts receivable | 330 | |
| Prepaid expenses and other current assets | 130 | |
| Intangible assets | 7,700 | |
| Other noncurrent assets | 33 | |
| Accrued expenses and other current liabilities | (1,035) | |
| Other noncurrent liabilities | (29) | |
| Total assets acquired, net of liabilities assumed | 7,702 | |
| Goodwill | 14,343 | |
| Total consideration | $ | 22,045 | |
The Company engaged a third-party specialist to assist management in estimating the fair value of the assets and liabilities. Goodwill is attributable to the future anticipated economic benefits from combining operations of the Company conducted an impairment test as of September 30, 2019,and Delivery Dudes, including a fair value analysisfuture growth into new markets, future customer relationships and the workforce in place. All of the goodwill andis expected to be deductible for U.S. federal income tax purposes.
The following table sets forth the components of identifiable intangible assets acquired from Delivery Dudes and their estimated useful lives as of the acquisition date:
| | | | | | | | | | | |
| Amortizable Life (in years) | | Value (in thousands) |
| Customer relationships | 7.5 | | $ | 4,700 | |
| Franchise relationships | 1.0 | | 250 | |
| Trade name | 3.0 | | 800 | |
| Developed technology | 2.0 | | 1,900 | |
| In-process research and development | 2.0 | | 50 | |
| Total | | | $ | 7,700 | |
The acquired customer relationships were valued using the income approach, specifically, the multi-period excess earnings method, which measures the after-tax cash flows attributable to the existing customer relationships after deducting the operating costs and contributory asset charges associated with economic rents of supporting the existing customer relationships. The franchise relationships were also valued using the multi-period excess earnings method. The acquired trade name was valued using the income approach, specifically, the relief from royalty rate method, which measures the cash flow streams attributable to the trade name in the form of royalty payments that would be paid to the owner of the trade name in return for the rights to use the trade name. Developed technology was valued based on the cost approach, specifically the “with & without” methodology which considers the direct replacement and opportunity costs associated with the underlying technology, and in-process research and development assets were valued using the replacement cost method. These fair value measurements were based on significant inputs not observable in the market and thus represent Level 3 measurements within the fair value hierarchy. These inputs required significant judgments and estimates at the time of the valuation.
The results of operations of Delivery Dudes are included in our consolidated financial statements beginning on the acquisition date, March 11, 2021. Revenue and net loss of Delivery Dudes included in the consolidated statement of operations in the year ended December 31, 2021 totaled approximately $10,077 and $1,552, respectively.
The Company subsequently acquired the assets of 6 Delivery Dudes franchisees for total consideration of approximately $2,464, including $2,431 in cash. The asset acquisitions were accounted for under the acquisition method with the purchase consideration allocated to customer relationships. The customer relationship assets are amortized on a straight-line basis over 7.5 years. The results of operations of the acquired franchisees are included in our consolidated financial statements beginning on their acquisition dates and were immaterial. Pro forma results were deemed immaterial to the Company.
Other Acquisitions
During the years ended December 2020 and 2019, the Company completed various asset acquisitions for total consideration of $525 and $1,645, respectively, with the purchase consideration primarily allocated to customer relationship intangible assets and software. The customer relationship intangible assets and acquired software are amortized on a straight-line basis over 7.5 years and three years, respectively. The results of operations of the acquired businesses are included in our consolidated financial statements beginning on their acquisition dates and were immaterial. Pro forma results were immaterial to the operations of the Company.
Bite Squad Merger. See Note 7 – Intangible AssetsMerger
In January 2019, the Company completed the acquisition of Bite Squad. Total merger consideration was $335,858, consisting of $197,404 paid in cash, the pay down of $11,880 of indebtedness of Bite Squad and
Goodwill for further details.an aggregate of 10,591,968 shares of the Company’s common stock valued at $11.95 per share. The results of operations of Bite Squad are included in our consolidated financial statements beginning on the acquisition date, January 17, 2019. Revenue and net loss ofattributable to Bite Squad included in the consolidated statement of operations infor the year ended December 31, 2019 totaled approximately $95,079 and $213,497, respectively.
Identifiable intangible assets acquired from Bite Squad consisted of the following (in thousands):
| | Amortizable Life (in years) | | | Value | |
Customer Relationships | | | 7.5 | | | $ | 81,000 | |
Trade name | | | 3.0 | | | | 5,400 | |
Developed technology | | | 4.0 | | | | 18,000 | |
Total | | | | | | $ | 104,400 | |
Additional Information
Included in general and administrative expenses in the consolidated statement of operations in certain periods are
amortized on a straight-line basisdirect and incremental costs, consisting of legal and professional fees, related to
reflect the pattern in which the economic benefits of the intangible assets are consumed.business combinations and asset acquisitions. In connection with the Bite Squad Merger,Delivery Dudes Acquisition and the Cape Payment Acquisition, the Company incurred direct and incremental costs of $1,614 during the year ended December 31, 2021. During the year ended December 31, 2019, the Company incurred direct and incremental costs of $6,956, including debt modification expense of $375, consistingrelated to the acquisition of legalBite Squad. There were no direct and professional fees, which are included in general and administrative expenses in the consolidated statement of operations inincremental transaction costs incurred during the year ended December 31, 2019.
2020.
Pro-Forma Financial Information (Unaudited)
The supplemental
condensed consolidated results of the Company on an unaudited pro forma basis as if the
Bite Squad MergerDelivery Dudes Acquisition had been consummated on January 1,
20182020 are
as followsincluded in the table below (in
thousands)thousand):
| | Years Ended December 31, | |
| | 2019 | | | 2018 | |
Net Revenue | | $ | 195,961 | | | $ | 152,642 | |
Net Loss | | | 292,419 | | | | 59,565 | |
| | | | | | | | | | | |
| Twelve Months Ended
December 31, 2021 | | Twelve Months Ended
December 31, 2020 |
| Net revenue | $ | 184,670 | | | $ | 214,967 | |
| Net income (loss) | (4,865) | | | 16,653 | |
These pro forma results were based on estimates and assumptions, which the Company believes are reasonable. They are not the results that would have been realized had the Company been a consolidated company during the periods presented and are not indicative of consolidated results of operations in future periods.
The pro forma results include adjustments primarily related to acquisition accounting adjustments and interest expense associated with the related Additional Term Loans (see Note 9 - Debt) in connection with the Bite Squad Merger. Acquisition costs and other non-recurring charges incurred are included in the
periodperiods presented.
Other Acquisitions
During the year ended December 31, 2019, the Company completed three separate acquisitions pursuant to asset purchase agreements dated September 5, 2019, September 27, 2019 and October 1, 2019. The total consideration for the acquisitions amounted to $1,645 and included approximately $545 in cash at closing, $450 payable after integration of systems takes place (ranging from three months to approximately one year), $600 in promissory notes (see Note 9 – Debt) and $50 withheld as indemnity for up to a twelve-month period. On February 13, 2020, one of these asset purchase agreements was amended to lower the integration payment by $100 in exchange for increasing the promissory note by $100.
The transactions were accounted for as business combinations, with the fair values allocated primarily to customer relationships (restaurants and end consumers) and software. The results of operations of the acquired businesses are included in our consolidated financial statements beginning on their acquisition dates and were immaterial. Pro forma results were immaterial to the operations of the Company.
The acquired customer relationship intangible assets were valued at $1,343 and will be amortized on a straight-line basis over 7.5 years and the acquired software was valued at $250 and will be amortized on a straight-line basis over three years. The amortization periods reflect the pattern in which the economic benefits of the acquired assets are consumed (see Note 7 – Intangible Assets and Goodwill).
Landcadia Business Combination
On November 15, 2018, the Company (f/k/a Landcadia Holdings, Inc.) completed the acquisition of Waitr Incorporated (the “Landcadia Business Combination”). Waitr Incorporated began operations in 2014 as a restaurant platform for online food ordering and delivery services. Landcadia Holdings, Inc. was a special purpose acquisition company whose business was to effect a merger, capital stock exchange, asset acquisition, stock purchase reorganization or similar business combination. The Landcadia Business Combination was accounted for as a reverse recapitalization, with no goodwill or other intangible assets recorded, in accordance with GAAP. Landcadia Holdings, Inc. was treated as the “acquired” company for financial reporting purposes. Accordingly, for accounting purposes, the Landcadia Business Combination was treated as the equivalent of Waitr Incorporated issuing stock for the net assets of Landcadia Holdings, Inc., accompanied by a recapitalization. The net assets of Landcadia Holdings, Inc. were stated at historical cost, with no goodwill or other intangible assets recorded. Reported amounts from operations included herein prior to the Landcadia Business Combination are those of Waitr Incorporated. The shares and earnings per share available to holders of the Company’s common stock, prior to the Landcadia Business Combination, have been retroactively restated to reflect the exchange ratio established in the Landcadia Business Combination (0.8970953 Waitr Holdings Inc. shares to 1.0 Waitr Incorporated share). The pro forma information of the Landcadia Business Combination has been excluded as the amounts are not material.
The aggregate consideration for the Landcadia Business Combination was $300,000, consisting of $71,680 in cash and 22,831,697 shares of the Company’s common stock valued at $10.00 per share.
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4.
5. Accounts Receivable, Net
Accounts receivable consist of the following (in thousands):
| | December 31, | | | December 31, | | | | | | | | | | | |
| | 2019 | | | 2018 | | | December 31,
2021 | | December 31,
2020 |
Credit card receivables | | $ | 2,803 | | | $ | 1,871 | | Credit card receivables | $ | 1,354 | | | $ | 3,013 | |
| Residual commissions receivable | | Residual commissions receivable | 1,342 | | | — | |
Receivables from restaurants and customers | | | 950 | | | | 1,991 | | Receivables from restaurants and customers | 660 | | | 334 | |
Accounts receivable | | $ | 3,753 | | | $ | 3,862 | | Accounts receivable | $ | 3,356 | | | $ | 3,347 | |
Less: allowance for doubtful accounts and chargebacks | | | (481 | ) | | | (175 | ) | Less: allowance for doubtful accounts and chargebacks | (329) | | | (393) | |
Accounts receivable, net | | $ | 3,272 | | | $ | 3,687 | | Accounts receivable, net | $ | 3,027 | | | $ | 2,954 | |
Additionally, the
The activity in the allowance for doubtful accounts and chargebacks is as follows (in thousands):
| | December 31, | | | December 31, | | | | | | | | | | | |
| | 2019 | | | 2018 | | | December 31,
2021 | | December 31,
2020 |
Balance, beginning of the year | | $ | 175 | | | $ | 50 | | Balance, beginning of the year | $ | 393 | | | $ | 481 | |
Additions to expense | | | 481 | | | | 128 | | Additions to expense | 715 | | | 591 | |
Write-offs, net of recoveries and other adjustments | | | (175 | ) | | | (3 | ) | Write-offs, net of recoveries and other adjustments | (779) | | | (679) | |
Balance, end of the year | | $ | 481 | | | $ | 175 | | Balance, end of the year | $ | 329 | | | $ | 393 | |
During the year ended December 31, 2019, the Company recognized the write-off of $797 of accounts receivable for uncollected setup and integration fees as a reduction of setup and integration fee revenue. See Note 2 – Basis of Presentation and Summary of Significant Accounting Policies for additional details.
5.
6. Prepaid Expenses and Other Current Assets
Prepaid expenses and other current assets consist of the following (in thousands):
| | December 31, | | | December 31, | | |
| | 2019 | | | 2018 | | |
| | | | December 31,
2021 | | December 31,
2020 |
Prepaid insurance expense | | $ | 5,859 | | | $ | 3,618 | | Prepaid insurance expense | $ | 6,703 | | | $ | 4,291 | |
Other current assets | | | 2,470 | | | | 930 | | Other current assets | 2,003 | | | 2,366 | |
Prepaid expenses and other current assets | | $ | 8,329 | | | $ | 4,548 | | Prepaid expenses and other current assets | $ | 8,706 | | | $ | 6,657 | |
6.
7. Property and Equipment, Net
Property and equipment are stated at cost less accumulated depreciation and consist of the following (in thousands):
| | December 31, | | | December 31, | | | | | | | | | | | |
| | 2019 | | | 2018 | | | December 31,
2021 | | December 31,
2020 |
Computer equipment | | $ | 6,052 | | | $ | 4,818 | | Computer equipment | $ | 10,671 | | | $ | 7,254 | |
Furniture and fixtures | | | 1,182 | | | | 668 | | Furniture and fixtures | 1,280 | | | 1,280 | |
Leasehold improvements | | | 344 | | | | 184 | | Leasehold improvements | 353 | | | 350 | |
Construction in process | | | — | | | | 556 | | |
| | $ | 7,578 | | | $ | 6,226 | | | $ | 12,304 | | | $ | 8,884 | |
Less: Accumulated depreciation | | | (3,506 | ) | | | (1,675 | ) | Less: Accumulated depreciation | (8,541) | | | (5,381) | |
Property and equipment, net | | $ | 4,072 | | | $ | 4,551 | | Property and equipment, net | $ | 3,763 | | | $ | 3,503 | |
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On March 14, 2018, the Company entered into an asset purchase agreement with IndiePlate LLC, a Louisiana limited liability company, to acquire inventory, furniture and fixtures, and certain other equipment in exchange for $71 of consideration. Consideration consisted of net cash paid of $11 and $60 of Series 2018 Notes (as defined in Note 9 – Debt). Acquired assets have been recorded in property and equipment, net.
The Company recorded depreciation expense for property and equipment for the years ended December 31,
2021, 2020, and 2019
2018,of $3,200, $2,086, and
2017 of $2,048,
$1,096, and $499, respectively.
7.
8. Intangibles Assets and Goodwill
Intangible assets with finite useful lives are amortized using the straight-line method over their estimated useful lives and include internally developed software, as well as software to be otherwise marketed, and trademarks/trade name/patents and customer relationships. The Company has determined that the Waitr trademark intangible asset is anand domain names related to the rebranding initiative are indefinite-lived assetassets and therefore is not subject to amortization but isare evaluated
annually for impairment. The Bite Squad,
Delivery Dudes and Cape Payment Companies trade name
asset,intangible assets, however,
isare being amortized over
itstheir estimated useful
life.lives.
Intangible assets are stated at cost or acquisition-date fair value less accumulated amortization and consist of the following (in thousands):
| | As of December 31, 2019 | | |
| | Gross Carrying Amount | | | Accumulated Amortization | | | Accumulated Impairment | | | Intangible Assets, Net | | | | | | | | | | | | | | | | | | | | | |
| | | As of December 31, 2021 |
| | | Gross Carrying Amount | | Accumulated Amortization | | Accumulated Impairment | | Intangible Assets, Net |
| Intangible assets subject to amortization: | | Intangible assets subject to amortization: | | | | | | | |
Software | | $ | 21,223 | | | $ | (4,113 | ) | | $ | (11,795 | ) | | $ | 5,315 | | Software | $ | 35,686 | | | $ | (9,632) | | | $ | (11,779) | | | $ | 14,275 | |
Trademarks/Trade name/Patents | | | 5,405 | | | | (1,725 | ) | | | — | | | | 3,680 | | Trademarks/Trade name/Patents | 6,549 | | | (5,585) | | | — | | | 964 | |
Customer Relationships | | | 82,343 | | | | (8,199 | ) | | | (57,378 | ) | | | 16,766 | | Customer Relationships | 96,510 | | | (14,256) | | | (57,378) | | | 24,876 | |
| Total intangible assets subject to amortization | | Total intangible assets subject to amortization | 138,745 | | | (29,473) | | | (69,157) | | | 40,115 | |
| Trademarks, not subject to amortization | | Trademarks, not subject to amortization | 3,011 | | | — | | | — | | | 3,011 | |
Total | | $ | 108,971 | | | $ | (14,037 | ) | | $ | (69,173 | ) | | $ | 25,761 | | Total | $ | 141,756 | | | $ | (29,473) | | | $ | (69,157) | | | $ | 43,126 | |
| | | | | | | | | | | | | | | | | |
| | As of December 31, 2018 | | |
| | Gross Carrying Amount | | | Accumulated Amortization | | | Accumulated Impairment | | | Intangible Assets, Net | | |
| | | | As of December 31, 2020 |
| | | Gross Carrying Amount | | Accumulated Amortization | | Accumulated Impairment | | Intangible Assets, Net |
| Intangible assets subject to amortization: | | Intangible assets subject to amortization: | | | | | | | |
Software | | $ | 1,239 | | | $ | (536 | ) | | $ | (589 | ) | | $ | 114 | | Software | $ | 25,167 | | | $ | (6,099) | | | $ | (11,788) | | | $ | 7,280 | |
Trademarks/Trade name/Patents | | | 5 | | | | — | | | | — | | | | 5 | | Trademarks/Trade name/Patents | 5,400 | | | (3,526) | | | — | | | 1,874 | |
Customer Relationships | | | 142 | | | | — | | | | — | | | | 142 | | Customer Relationships | 82,845 | | | (10,702) | | | (57,378) | | | 14,765 | |
| Total intangible assets subject to amortization | | Total intangible assets subject to amortization | 113,412 | | | (20,327) | | | (69,166) | | | 23,919 | |
| Trademarks, not subject to amortization | | Trademarks, not subject to amortization | 5 | | | — | | | — | | | 5 | |
Total | | $ | 1,386 | | | $ | (536 | ) | | $ | (589 | ) | | $ | 261 | | Total | $ | 113,417 | | | $ | (20,327) | | | $ | (69,166) | | | $ | 23,924 | |
On January 17, 2019,
During the year ended December 31, 2021, the Company acquired intangible assets in connection with the acquisitionDelivery Dudes Acquisition and the Cape Payment Acquisition, totaling $14,550 (see Note 4 – Business Combinations), and $3,006 of Bite Squad, including customer relationships of $81,000, tradedomain names valued at $5,400 and developed technology of $18,000.in connection with its comprehensive rebranding initiative. Additionally, during the year ended December 31, 2019,2021, the Company acquired customer relationship intangible assets valued at $1,343 andcapitalized approximately $8,599 of software valued at $250 in connection with three separate acquisitions. See Note 3 – Business Combinations for additional details.costs related to the development of the Platforms.
The Company recorded amortization expense for the years ended December 31,
2021, 2020, and 2019
2018,of $9,229, $6,291, and
2017 of $13,726,
$127, and $224, respectively.
Estimated future amortization expense of intangible assets as of December 31, 2021 is as follows (in thousands):
| | Amortization | | | | | | |
2020 | | $ | 6,447 | | |
2021 | | | 6,421 | | |
| | | Amortization |
2022 | | | 4,021 | | 2022 | $ | 10,742 | |
2023 | | | 2,634 | | 2023 | 9,893 | |
2024 | | | 2,634 | | 2024 | 7,915 | |
| 2025 | | 2025 | 4,437 | |
| 2026 | | 2026 | 3,437 | |
Thereafter | | | 3,599 | | Thereafter | 3,691 | |
Total future amortization | | $ | 25,756 | | Total future amortization | $ | 40,115 | |
The Company’s goodwill balance is as follows as of December 31, 20192021 and 20182020 (in thousands): | | December 31, | | | December 31, | | |
| | 2019 | | | 2018 | | |
| | | | | December 31,
2021 | | December 31,
2020 |
Balance, beginning of period | | $ | 1,408 | | | $ | 1,408 | | Balance, beginning of period | $ | 106,734 | | | $ | 106,734 | |
Acquisitions during the period | | | 224,538 | | | | — | | Acquisitions during the period | 23,890 | | | — | |
Impairments during the period | | | (119,212 | ) | | | — | | Impairments during the period | — | | | — | |
Balance, end of period | | $ | 106,734 | | | $ | 1,408 | | Balance, end of period | $ | 130,624 | | | $ | 106,734 | |
The Company recorded $224,538$23,890 of goodwill during the year ended December 31, 2019 as a result of2021, including $14,343 associated with the allocation ofDelivery Dudes Acquisition and $9,547 associated with the purchase price over assets acquired and liabilities assumed in the Bite Squad MergerCape Payment Acquisition (see Note 3 –4 - Business Combinations). A goodwill impairment charge of $119,212 was recognized during
Impairments
During the year
ended December 31, 2019,
(see Impairments below). There were no accumulated goodwill impairment charges at December 31, 2018. Impairments
The Company conducts its goodwill and intangible asset impairment test annually in October, or more frequently if indicators of impairment exist. For purposes of testing for goodwill impairment, the Company has one reporting unit. As a result of recent, adverse changes in market conditions from increased competition having negatively affected the Company’s order and revenue growth, thereby contributing to a sustained decline in the Company’s market capitalization, the Company conducted its impairment test as of September 30, 2019. The impairment test was conducted in accordance with ASC Topic 360, Impairment and Disposal of Long-Lived Assets, for certain long-lived assets, including capitalized contract costs, developed technology, customer relationships, and trade names, and in accordance with ASC Topic 350, Intangibles – Goodwill and Other, for the reporting unit’s goodwill. The Company engaged a third-party to assist management in estimating the fair values of long-lived assets and the reporting unit for purposes of impairment testing under ASC 360 and ASC 350.
ASC 360 requires long-lived assets to be tested for impairment using a three-step impairment test. Step 1 of the test is giving consideration to whether indicators of impairment of long-lived assets are present. Given the sustained decline in the Company’s market capitalization, indications were that an impairment may exist and the Company proceeded to Step 2 to determine whether an impairment loss should be recognized. As a part of Step 2, the Company performed a recoverability test by comparing the sum of the estimated undiscounted future cash flows attributable to the long-lived assets in question to their carrying amounts. Given that the undiscounted cash flows for the long-lived assets were below the carrying amounts, the Company proceeded to perform Step 3 of the test by measuring the amount of impairment to the long-lived assets. An impairment loss is measured by the excess of the carrying amount of the long-lived asset over its implied fair value. As a result of this analysis, the Company recognized non-cash pre-tax impairment losses for the long-lived assets of $71,982, described in more detail below.
ASC 350 requires goodwill and other indefinite lived assets to be tested for impairment at the reporting unit level. For ASC 350 testing purposes, the Company compared the fair value of the reporting unit with its carrying amount. The fair value of the reporting unit was estimated giving consideration to the Income Approach, including the discounted cash flow method, and the Market Approach, including the similar transactions method and guideline public company method. Significant inputs and assumptions in the ASC 350 analysis included forecasts (e.g., revenue, operating costs, capital expenditures, etc.), discount rate, long-term growth rate, tax rates, etc. for the reporting unit under the Income Approach and market-based enterprise value to revenue multiples under the Market Approach.
As a result of the ASC 360 and ASC 350 analyses, the Company recognized a total non-cash pre-tax impairment loss of $191,194 during the year ended December 31, 2019 to write down the carrying values of goodwill and intangible assets, including capitalized contract costs, customer relationships and developed technology, to their implied fair values. See below for additional details related to the methodology taken to estimate the fair value for the long-lived assets for purposes of the ASC 360 impairment testing.
The developed technology asset was valued using the replacement cost methodology which considers the direct replacement and opportunity costs associated with the underlying technology. The developed technology analysis represents a Level 3 measurement as it was based on unobservable inputs reflecting the Company’s assumptions used in pricing the asset at fair value. These inputs required significant judgments and estimates at the time of the valuation.
The customer relationships were valued using the Income Approach, specifically, the multi-period excess earnings method, which measures the after-tax cash flows attributable to the existing customer relationships after deducting the operating costs and contributory asset charges associated with supporting the existing customer relationships. The customer relationships analysis represents a Level 3 measurement as it was based on unobservable inputs reflecting the Company’s assumptions used in developing a fair value estimate. These inputs required significant judgments and estimates at the time of the valuation.
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The trade names were valued using the Income Approach, specifically, the relief from royalty rate method, which measures the cash flow streams attributable to the trade names in the form of royalty payments that would be paid to the owner of the trade names in return for the rights to use the trade names. The trade names analysis represents a Level 3 measurement as it was based on unobservable inputs reflecting the Company’s assumptions used in developing a fair value estimate. These inputs required significant judgments and estimates at the time of the valuation.
The total non-cash impairment loss of $191,194 resulting from the ASC 360 and ASC 350 analyses included goodwill and intangible asset impairment losses of $119,212 and $71,982, respectively, which are included in the consolidated statement of operations under the captions “goodwill impairment” and “intangible and other asset impairments,” respectively, during the year ended December 31, 2019. The intangible asset impairment loss of $71,982 included $57,295 for the impairment of customer relationships and $10,872 for the impairment of developed technology. Additionally, $3,815 of capitalized contracts costs, related to future revenue generation that was effectively subsumed in the customer relationship value, were impaired.
Determining
The impairment test was conducted in accordance with ASC Topic 360, Impairment and Disposal of Long-Lived Assets, for certain long-lived assets, including capitalized contract costs, developed technology, customer relationships, and trade names, and in accordance with ASC Topic 350, Intangibles – Goodwill and Other,for the reporting unit’s goodwill. The Company engaged a third party to assist management in estimating the fair values of long-lived assets and the reporting unit for purposes of impairment testing under ASC 360 and ASC 350. The developed technology asset was valued using the replacement cost methodology and the customer relationships and trade names were valued using the Income Approach, with all representing Level 3 measurements as they were based on unobservable inputs reflecting the Company’s assumptions used in developing the fair value of a reporting unit and intangible assets requires the use of estimates andestimates. These inputs required significant judgments that are based on a number of factors including actual operating results. It is reasonably possible that the judgments and estimates described above could change in future periods. There can be no assurance that additional goodwill or intangible assets will not be impaired in future periods.In July 2019,at the Company ceased the operations of a grocery delivery service related to the GoGoGrocer asset acquisition and concluded that the carrying valuetime of the acquired customer relationship asset was non-recoverable, resulting in an impairment loss of $83. The loss is included in intangible and other asset impairments in the consolidated statement of operations in the year ended December 31, 2019. Additionally, intangible and other asset impairments during the year ended December 31, 2019 include impairment losses of $334 for the portion of previously capitalized software that was replaced due to the release of new software developed during 2019.
8.valuation.
9. Other Current Liabilities
Other current liabilities consist of the following (in thousands):
| | December 31, | | | December 31, | | |
| | 2019 | | | 2018 | | |
Accrued advertising expenses | | $ | 451 | | | $ | 887 | | |
| | | | December 31,
2021 | | December 31,
2020 |
Accrued insurance expenses | | | 949 | | | | 703 | | Accrued insurance expenses | $ | 3,932 | | | $ | 3,392 | |
Accrued estimated workers' compensation expenses | | | 2,355 | | | | 769 | | |
| Accrued estimated workers’ compensation expenses | | Accrued estimated workers’ compensation expenses | 644 | | | 1,725 | |
| Accrued medical contingency | | Accrued medical contingency | 370 | | | 448 | |
Accrued legal contingency | | | 2,000 | | | | — | | Accrued legal contingency | 1,250 | | | — | |
Accrued sales tax payable | | | 681 | | | | — | | Accrued sales tax payable | 175 | | | 418 | |
| Accrued cash incentives | | Accrued cash incentives | 3,130 | | | 60 | |
Other accrued expenses | | | 3,469 | | | | 1,720 | | Other accrued expenses | 3,685 | | | 4,001 | |
| Unclaimed property | | Unclaimed property | 2,372 | | | 1,679 | |
Other current liabilities | | | 2,725 | | | | 429 | | Other current liabilities | 3,751 | | | 2,199 | |
Total other current liabilities | | $ | 12,630 | | | $ | 4,508 | | Total other current liabilities | $ | 19,309 | | | $ | 13,922 | |
9.
The Company’s outstanding debt obligations are as follows (in thousands):
| | December 31, | | | December 31, | |
| | 2019 | | | 2018 | |
Term Loans | | $ | 69,545 | | | $ | 25,000 | |
Notes | | | 61,132 | | | | 60,000 | |
Promissory notes | | | 284 | | | | — | |
| | $ | 130,961 | | | $ | 85,000 | |
Less: unamortized debt issuance costs on Term Loans | | | (5,115 | ) | | | (2,268 | ) |
Less: unamortized debt issuance costs on Notes | | | (2,602 | ) | | | (1,747 | ) |
Total long-term debt | | $ | 123,244 | | | $ | 80,985 | |
| | | | | | | | |
Short-term loans | | | 3,612 | | | | 658 | |
Total outstanding debt | | $ | 126,856 | | | $ | 81,643 | |
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| Coupon Rate Range in 2021 | | Effective Interest Rate at December 31, 2021 | | Maturity | | December 31,
2021 | | December 31,
2020 |
| Term Loan | 5.125% - 7.125% | | 10.62% | | November 2023 | | $ | 35,007 | | | $ | 49,479 | |
| Notes | 4.0% - 6.0% | | 6.49% | | November 2023 | | 49,504 | | | 49,504 | |
| | | | | | | | $ | 84,511 | | | $ | 98,983 | |
| Less: unamortized debt issuance costs on Term Loan | | | | | | | | (2,099) | | | (3,541) | |
| Less: unamortized debt issuance costs on Notes | | | | | | | | (435) | | | (1,224) | |
| Long term debt - related party | | | | | | | | $ | 81,977 | | | $ | 94,218 | |
| | | | | | | | | | |
| Short-term loans for insurance financing | 3.49% - 3.99% | | n/a | | March 2022 - October 2022 | | 3,142 | | | 2,726 | |
| Total outstanding debt | | | | | | | | $ | 85,119 | | | $ | 96,944 | |
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MaturitiesAnnual maturities of outstanding debt, net of discounts are as follows (in thousands):
| | Debt Maturity | | | | | | |
2020 | | $ | 3,612 | | |
2021 | | | 284 | | |
| | | Debt Maturity |
2022 | | | 122,960 | | 2022 | $ | 3,142 | |
| 2023 | | 2023 | 81,977 | |
| Total debt | | $ | 126,856 | | Total debt | $ | 85,119 | |
The following discussion includes a description of the Company’s outstanding debt at December 31, 2019 and 2018.
Interest expense related to the Company’s outstanding debt totaled $9,408, $1,822$7,075, $9,458 and $283$9,408 for the years ended December 31, 2019, 20182021, 2020 and 2017,2019, respectively. Interest expense includes interest on outstanding borrowings and amortization of debt issuance costs.costs and debt discount. See
Note 17 - Related Party Transactions for additional information regarding the Company’s related party long-term debt. Amendments to Loan Agreements
In March 2021, the Company entered into an amendment to the Credit Agreement and an amendment to the Convertible Notes Agreement (together, the “Amended Loan Agreements”). The Amended Loan Agreements provided, among other things, for the Delivery Dudes Acquisition being included in the definition of Permitted Acquisition (as defined in the Credit Agreement and Convertible Notes Agreement). Additionally, pursuant to the amended Credit Agreement, the Company made a $15,000 prepayment on the Term Loan on March 16, 2021. See Term Loan and Notes below for definitions of certain capitalized terms included above.
The Company evaluated the amendments in the Amended Loan Agreements under ASC 470-50, “Debt FacilityOn November 15, 2018, Waitr Inc.Modification and Extinguishment
”, and concluded that the amendments did not meet the characteristics of debt extinguishments under ASC 470-50. Accordingly, the amendments were treated as a Delaware corporationdebt modification, and wholly-owned indirect subsidiarythus, no gain or loss was recorded. A new effective interest rate for Term Loan that equates the revised cash flows to the carrying amount of the original debt is computed and applied prospectively. Term Loan
The Company as borrower, entered into the Credit and Guaranty Agreement, dated as of November 15, 2018maintains an agreement with Luxor Capital Group, LP (“Luxor Capital”) (as amended or otherwise modified from time to time, the “Credit Agreement”) with Luxor Capital Group, LP (“Luxor Capital”), as administrative agent and collateral agent, the various lenders party thereto, Waitr Intermediate Holdings, LLC, a Delaware limited liability company (“Intermediate Holdings”) and wholly-owned direct subsidiary of the Company, and certain subsidiaries of Waitr Inc. as guarantors.. The Credit Agreement provided for a senior secured first priority term loan facility (the “Debt Facility”“Term Loan”) to Waitr Inc. in the aggregate principal amount of $25,000 (the “Original Term Loans”). An amendment to the Credit Agreement on January 17, 2019 provided an additional $42,080 under the Debt Facility (the “Additional Term Loans” and together with the Original Term Loans, the “Term Loans”), the proceeds of which were used to consummate the Bite Squad Merger. The Term Loans areis guaranteed by certain subsidiaries of the Company. In connection with the Term Loan, the Company and will mature onNovember 15, 2022.issued to Luxor Capital warrants which are currently exercisable for 574,704 shares of the Company’s common stock (see
Note 14 – Stockholders’ Equity).
Interest on
borrowings under the
Debt Facility accrued at a rate of 7.0% per annum prior to the January 17, 2019 amendment to the Credit Agreement. Effective January 17, 2019, interest on borrowings under the Debt Facility accrues at a rate of 7.125% per annum,Term Loan is payable quarterly, in cash or, at the election of the
borrower,Company, as a
payment-in-kind. Thepayment-in-kind, with interest
payments due on September 30, 2019 and December 31, 2019 were paid-in-kind
resulting in anbeing added to the aggregate principal
amount of the Term Loans at December 31, 2019 of $69,545. The effective interest rate for borrowings on the Debt Facility, after considering the allocated discount, is approximately 10.46%.balance. The Credit Agreement includes a number of customary covenants that, among other things, limit or restrict the ability of each of Intermediate Holdings, Waitr Inc.the Company and its subsidiaries to incur additional debt, incur liens on assets, engage in mergers or consolidations, dispose of assets, pay dividends or repurchase capital stock and repay certain junior indebtedness. The aforementioned restrictions are subject to certain exceptions including the ability to incur additional indebtedness, liens, dividends, and prepayments of junior indebtedness subject, in each case, to compliance with certain financial metrics and/or certain other conditions and a number of other traditional exceptions that grant Waitr Inc. continued flexibility to operate and develop its business. Pursuant to an amendment to the Credit Agreement on May 21, 2019 in connection with the Company’s underwritten follow-on public offering of common stock (the “Offering”), the $15,000 minimum consolidated liquidity requirement that existed under the Credit Agreement was removed. The Credit Agreement also includes customary affirmative covenants, representations and warranties and events of default. We believe that we were in compliance with all covenants under the Credit Agreement as of December 31, 2019.
In connection with the Debt Facility, the Company issued to Luxor Capital warrants which are currently exercisable for 399,726 shares of the Company’s common stock. See Note 16 – Stockholders’ Equity for additional details.
Notes
On November 15, 2018, the Company entered into the Credit Agreement, dated as of November 15, 2018 (as amended or otherwise modified from time to time, the “Convertible Notes Agreement”), pursuant to which
Additionally, the Company issued unsecured convertible promissory notes (the “Notes”) to Luxor Capital Partners, LP, Luxor Capital Partners Offshore Master Fund, LP, Luxor Wavefront, LP and Lugard Road Capital Master Fund, LP (the “Luxor Entities”) pursuant to an agreement, herein referred to as the “Convertible Notes Agreement”. The net carrying value of the Notes as of December 31, 2021 and 2020 totaled $49,069 and $48,280, respectively.
Interest on the Notes is payable quarterly, in
cash or, at the Company’s election, up to one-half of the dollar amount of an interest payment due can be paid-in-kind. Interest paid-in-kind is added to the aggregate principal
amount of $60,000 (the “Notes”).The Notes originally had an interest rate of 1.0% per annum, paid quarterly in cash. Pursuantbalance. Interest expense related to an amendment to the Convertible Notes Agreement on May 21, 2019, the interest rate of the Notes was revised to 6.0% (half payable in cash and half as payment-in-kind) and the minimum consolidated liquidity covenant under the Convertible Notes Agreement was removed. Portions of the interest payments due on June 30, 2019, September 30, 2019 and December 31, 2019 were paid in-kind, resulting in an aggregate principal amountcomprised of the Notes at December 31, 2019 of $61,132. The revisions in the May 21, 2019 amendments to the Convertible Notes Agreement and Credit Agreement resulted in the application of debt extinguishment accounting (see Debt Extinguishment below).
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following (in thousands):
| | | | | | | | | | | | | | | | | |
| Year Ended December 31, |
| 2021 | | 2020 | | 2019 |
| Contractual interest expense | $ | 2,389 | | | $ | 2,718 | | | $ | 2,497 | |
| Amortization of debt discount | 856 | | | 891 | | | 671 | |
| $ | 3,245 | | | $ | 3,609 | | | $ | 3,168 | |
The Notes
will mature on November 15, 2022, unless earlier converted at the electioninclude customary anti-dilution protection, including broad-based weighted average adjustments for issuances of
the holder.additional shares. Upon maturity, the outstanding Notes (and any accrued but unpaid interest) will be repaid in cash or converted into shares of common stock, at the holder’s election. The
effective interest rate for borrowings on the Notes
after considering the allocated discount, is approximately 7.77%.The Notes include customary anti-dilution protection, including broad-based weighted average adjustments for issuances of additional shares (down-round features). In connection with the Offering, the down-round provision in the conversion option of the Notes was triggered, resulting in an adjustment to the conversion rate, with each Note noware convertible at the holder’s election into shares of the Company’s common stock at a rate of $12.51$8.70 per share.
The Company’s payment obligations on the Notes are not guaranteed. The Convertible Notes Agreement contains negative covenants, affirmative covenants, representations and warranties and events of default that are substantially similar to those that are set forth in the Credit Agreement and applicable to Waitr Inc. and Intermediate Holdings (except those that relate to collateral and related security interests, which are not contained in the Convertible Notes Agreement or otherwise applicable to the Notes).We believe that we were in compliance with all covenants under the Convertible Notes Agreement
Short-Term Loans
The Company has outstanding short-term loans as of December 31,
2019.Debt Extinguishment
To apply2021 for the debt extinguishment assessment, management determined that the Term Loans and Notes should be viewed as one instrument, as both are held by the same lender (Luxor Capital, along with the Luxor Entities) before and after the May 21, 2019 amendments and they were amended concurrently. The revisions to the interest rate and the conversion rate in the May 21, 2019 amendment to the Convertible Notes Agreement were deemed substantial, resulting in the applicationpurpose of debt extinguishment accounting. The Company recorded a gain on debt extinguishment of $1,897 based on (a) the difference between the fair value of the amended Notes of $56,894 and the carrying amount of the original Notes of $58,421 on May 21, 2019 and (b) the difference between the fair value of the amended Term Loans of $61,014 and the carrying amount of the original Term Loans of $61,385 on May 21, 2019. Based on management’s determination that the sole lender under the Term Loans and Notes (Luxor Capital, along with the Luxor Entities) is a related party to the Company, in accordance with ASC 470-50, the Company recorded the gain on debt extinguishment as a capital contribution in the consolidated statement of stockholders’ equity. For purposes of calculating net loss per share attributable to common stockholders (see Note 17 – Loss Per Share Attributable to Common Stockholders), the gain on debt extinguishment was added to net loss.
Promissory Notes
On September 27, 2019, the Company entered into an interest-free promissory note to fund a portion of an acquisition (see Note 3 – Business Combinations). The principal amount of the promissory note was initially $500, payable in 24 monthly installments, with payments expected to begin shortly after integration of the acquired assets onto the Company’s platform. The Company recorded the promissory note at its fair value of $452 and will impute interest over the life of the note using an interest rate of 10%, representing the estimated effective interest rate at which the Company could obtain financing. On February 13, 2020, the Company entered into an amendment to the asset purchase agreement, whereby the promissory note was amended to $600, payable in 30 monthly installments, commencing on March 1, 2020. The current portion of the promissory note of $215 is included in other current liabilities in the consolidated balance sheet at December 31, 2019.
On October 1, 2019, the Company entered into an interest-free promissory note to fund a portion of an additional acquisition (see Note 3 – Business Combinations). The principal amount of the promissory note is $100, payable in 24 monthly installments. Payments commenced on January 15, 2020. The Company recorded the promissory note at its fair value of $90 and will impute interest over the life of the note using an interest rate of 10%, representing the estimated effective interest rate at which the Company could obtain financing. The current portion of the promissory note of $43 is included in other current liabilities in the consolidated balance sheet at December 31, 2019.
Short-Term Loans
On June 26, 2019, the Company entered into a loan agreement with First Insurance Funding to finance a portionfinancing portions of its annual insurance premium obligation.obligations. The principal amount of the loan is $5,032,loans are payable in monthly installments until maturity. The loan matures on April 1, 2020 and carries an annual interest rate of 4.08%. As of December 31, 2019, $1,834 was outstanding under such loan.
On November 15, 2019, the Company entered into a loan agreement with BankDirect Capital Finance to finance a portion of its annual directors and officers insurance premium obligation. The principal amount of the loan is $1,993, payable in monthly installments, until maturity. The loan matures on August 15, 2020 and carries an annual interest rate of 4.15%. As of December 31, 2019, $1,778 was outstanding under such loan.
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On June 4, 2018, the Company entered into a loan agreement with First Insurance Funding to finance a portion of its annual insurance premium obligation. The loan had a principal amount of $ 2,172, payable in monthly installments, until maturity, and carried an annual interest rate of 3.39%. As of December 31, 2018, $658 was outstanding under such loan. The loan was paid in full on March 21, 2019.
Convertible Promissory Notes
On various dates in 2016, 2017 and 2018, the Company issued convertible promissory notes (the “Series 2016 Notes,” “Series 2017 Notes” and “Series 2018 Notes,” together, the “Waitr Convertible Notes”) to various investors with maturity dates of 24 months from the dates of issuance. The Series 2016 Notes had an aggregate principal amount of $2,043, the Series 2017 Notes had an aggregate principal amount of $7,484, and the Series 2018 Notes had an aggregate principal amount of $2,470, of which $1,410 was received in cash, $1,000 in advertising services receivable, and $60 was debt assumed in the IndiePlate LLC asset acquisition (see Note 6 – Property and Equipment, Net).
The Series 2016 Notes accrued interest at a rate of 9% per annum, and the Series 2017 and Series 2018 Notes accrued interest at a rate of 8% per annum, that was due and payable at maturity, unless otherwise converted prior to maturity. In connection with the Landcadia Business Combination, the Waitr Convertible Notes were either ultimately converted into common stock of the post-combination company or redeemed for cash.
The Company determined that the feature in the Waitr Convertible Notes providing for conversion into shares sold in the next financing at a stated discount, and the ability for holders to redeem their notes at a substantial premium, represented an embedded derivative requiring separate accounting recognition in accordance with subtopic ASC 815-15. The fair value on the date of issuance was recorded as bifurcated embedded derivatives on convertible notes, with an offset to the discount on the convertible note payable. Changes in estimated fair value of the derivatives were reported as gain/loss on derivatives in the consolidated statements of operations (see Note 10 – Derivatives).
On December 15, 2017, the Company amended the Series 2017 Notes to add a substantive conversion feature. The amendments were deemed substantial, resulting in the application of extinguishment accounting. During the year ended December 31, 2017, the Company recorded a loss on debt extinguishment of $10,537 based on the difference between the fair value of the amended convertible promissory notes of $18,308, and the carrying amount of the original Series 2017 Notes of $7,771. In accordance with ASC 470-20, the Company recorded the premium in excess of the fair value of the amended notes over the sum of (i) par, (ii) accrued interest, and (iii) the bifurcated embedded derivatives on convertible notes, or $10,444, to additional paid in capital.
10. Derivatives
As described in Note 9 — Debt, the Company identified certain embedded derivatives related to contingent requirements to repay its Waitr Convertible Notes at a substantial premium to par. In connection with the Landcadia Business Combination, the Waitr Convertible Notes were either ultimately converted into common stock of the post-combination company or redeemed for cash. These embedded derivatives were carried on the Company’s consolidated balance sheets as bifurcated embedded derivatives on the Waitr Convertible Notes at estimated fair value. Changes in the estimated fair value of the derivatives are reported as gain/loss on derivatives in the accompanying consolidated statements of operations. The embedded derivatives were not designated as hedging instruments.
The amount of (gain) loss recognized in the consolidated statements of operations on derivatives not designated as hedging instruments are as follows (in thousands):
| | Years Ended December 31, | |
| | 2019 | | | 2018 | | | 2017 | |
(Gain) loss on derivatives | | $ | — | | | $ | (337 | ) | | $ | 52 | |
11.
Deferred RevenueDeferred revenue is comprised of unearned setup and integration fees. The Company’s opening deferred revenue balance was $4,670 and $2,358 as of January 1, 2019 and January 1, 2018, respectively. The Company recognized $3,062 and $2,883 of setup and integration revenue during the years ended December 31, 2019 and 2018, respectively, which was included in the deferred revenue balances at the beginning of the respective years. Additionally, during the year ended December 31, 2019, the Company recognized a cumulative adjustment to setup and integration revenue of $3,005, which was previously included in deferred revenue as of August 1, 2019. The cumulative adjustment to revenue was partially offset by write-offs of uncollected setup and integration fees within accounts receivable of $797. See Note 2 – Basis of Presentation and Summary of Significant Accounting Policies for additional details.
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Transaction Price Allocated to the Remaining Performance Obligations
As of December 31, 2019, $459 of revenue is expected to be recognized from remaining performance obligations for setup and integration fees. The Company expects to recognize revenue of approximately $414 on these remaining performance obligations over the next 12 months.
12. Income Taxes
The Company provides for income taxes using an asset and liability approach under which deferred income taxes are provided for based upon enacted tax laws and rates applicable to periods in which the taxes become payable. The provision for federal and state income taxes consists of the following (in thousands): | | | Years Ended December 31, | | | Year Ended December 31, |
| | 2019 | | | 2018 | | | 2017 | | | 2021 | | 2020 | | 2019 |
Current | | | | | | | | | | | | | Current | | | | | |
Federal | | $ | — | | | $ | (477 | ) | | $ | — | | Federal | $ | — | | | $ | — | | | $ | — | |
State | | | 81 | | | | 50 | | | | 6 | | State | 24 | | | 122 | | | 81 | |
Deferred | | | — | | | | — | | | | — | | Deferred | |
Federal | | | — | | | | — | | | | — | | Federal | — | | | — | | | — | |
State | | | — | | | | — | | | | — | | State | — | | | — | | | — | |
Income tax expense (benefit) | | $ | 81 | | | $ | (427 | ) | | $ | 6 | | |
| Income tax expense | | Income tax expense | $ | 24 | | | $ | 122 | | | $ | 81 | |
The differences between income taxes expected by applying the U.S. federal statutory tax rate of 21% (34% with respect to 2017) and the amount of income taxes provided for are as follows (in thousands): | | | Years Ended December 31, | | | Year Ended December 31, |
| | 2019 | | | 2018 | | | 2017 | | | 2021 | | 2020 | | 2019 |
Tax at statutory rate | | $ | (61,077 | ) | | $ | (7,295 | ) | | $ | (9,120 | ) | Tax at statutory rate | $ | (1,093) | | | $ | 3,351 | | | $ | (61,077) | |
State income taxes | | | (7,863 | ) | | | (995 | ) | | | (442 | ) | State income taxes | (281) | | | 378 | | | (7,863) | |
Stock-based compensation | | | 1,418 | | | | 366 | | | | 396 | | Stock-based compensation | (62) | | | (204) | | | 1,418 | |
Non-deductible expenses | | | 481 | | | | 125 | | | | 56 | | Non-deductible expenses | 286 | | | (376) | | | 481 | |
Interest expense | | | — | | | | 48 | | | | 3,606 | | Interest expense | 674 | | | 1,451 | | | — | |
Tax credits | | | (2,410 | ) | | | (611 | ) | | | (15 | ) | |
Change in U.S. tax rates | | | — | | | | — | | | | 2,663 | | |
| Work opportunity tax credit | | Work opportunity tax credit | 516 | | | (6,625) | | | (2,410) | |
Goodwill and acquired intangibles | | | 8,434 | | | | — | | | | — | | Goodwill and acquired intangibles | — | | | (4,168) | | | 8,434 | |
Other | | | (1,060 | ) | | | — | | | | — | | Other | (15) | | | 566 | | | (1,060) | |
| Deferred tax asset revisions | | Deferred tax asset revisions | (689) | | | 4,271 | | | — | |
Change in valuation allowance | | | 62,158 | | | | 7,935 | | | | 2,862 | | Change in valuation allowance | 688 | | | 1,478 | | | 62,158 | |
Income tax expense (benefit) | | $ | 81 | | | $ | (427 | ) | | $ | 6 | | |
| Income tax expense | | Income tax expense | $ | 24 | | | $ | 122 | | | $ | 81 | |
On December 22, 2017, the Tax Act was signed into law, resulting in significant modifications to existing tax law. The Company recognized the income tax effects of the Tax Act in its 2017 financial statements in accordance with Staff Accounting Bulletin No. 118, which provides SEC staff guidance for the application of ASC Topic 740, Income Taxes, in the reporting period in which the Tax Act was signed into law. As such, the Company’s financial results reflect the income tax effects of the Tax Act for which the accounting under ASC Topic 740 is complete and provisional amounts for those specific income tax effects of the Tax Act for which the accounting under ASC Topic 740 is incomplete, but a reasonable estimate could be determined.
The Tax Act reduced the corporate statutory income tax rate from 34% to 21%, among other changes. As a result of the Tax Act, the Company revalued its deferred tax assets and liabilities at the 21% corporate income tax rate, which resulted in a tax benefit of $2,663 in the year ended December 31, 2017. The Company included provisional estimates of the income tax effects of the Tax Act in its 2017 financial statements. However, due to the valuation allowance on the Company’s net deferred tax assets, there was no impact on the Company’s income tax expense.
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The tax effects of temporary differences giving rise to deferred income tax assets and liabilities are as follows (in thousands):
| | | As of December 31, | | | As of December 31, |
| | 2019 | | | 2018 | | | 2021 | | 2020 |
Deferred tax assets: | | | | | | | | | Deferred tax assets: | | | |
Stock-based compensation | | $ | 226 | | | $ | 149 | | Stock-based compensation | $ | 1,467 | | | $ | 1,110 | |
| Incentive compensation | | Incentive compensation | 773 | | | 368 | |
| Medical contingency | | Medical contingency | 105 | | | 4,306 | |
Bad debt reserve | | | 119 | | | | 44 | | Bad debt reserve | 81 | | | 97 | |
Charitable contribution carryover | | | 33 | | | | 22 | | Charitable contribution carryover | 35 | | | 34 | |
Unearned revenue | | | 114 | | | | 1,154 | | Unearned revenue | 118 | | | 2 | |
Workers’ compensation reserve | | | 473 | | | | 277 | | Workers’ compensation reserve | 159 | | | 426 | |
Deferred rent | | | 80 | | | | — | | Deferred rent | — | | | 69 | |
| Lease obligation | | Lease obligation | 1,187 | | | — | |
| Legal reserve | | Legal reserve | 309 | | | — | |
Non-deductible goodwill | | | 21,088 | | | | — | | Non-deductible goodwill | 14,894 | | | 18,210 | |
Non-deductible other intangibles | | | 14,584 | | | | — | | Non-deductible other intangibles | 16,034 | | | 14,799 | |
Net operating losses | | | 33,357 | | | | 11,929 | | Net operating losses | 40,824 | | | 32,603 | |
Work opportunity tax credit | | | 3,817 | | | | 767 | | Work opportunity tax credit | 11,551 | | | 12,204 | |
Interest expense carryforward | | | 2,098 | | | | 169 | | Interest expense carryforward | 955 | | | — | |
Total deferred tax assets | | | 75,989 | | | | 14,511 | | Total deferred tax assets | 88,492 | | | 84,228 | |
Valuation allowance | | | (75,406 | ) | | | (13,248 | ) | Valuation allowance | (81,895) | | | (81,207) | |
Net deferred tax assets | | | 583 | | | | 1,263 | | Net deferred tax assets | 6,597 | | | 3,021 | |
Deferred tax liabilities: | | | | | | | | | Deferred tax liabilities: | | | |
Fixed assets | | | (339 | ) | | | (572 | ) | Fixed assets | (4,383) | | | (2,237) | |
Capitalized contract costs | | | (239 | ) | | | (666 | ) | Capitalized contract costs | (1,075) | | | (782) | |
Prepaid sponsorship | | | (5 | ) | | | (25 | ) | |
| Right-of-use asset | | Right-of-use asset | (1,069) | | | — | |
| Prepaids | | Prepaids | (70) | | | (2) | |
Total deferred tax liabilities | | $ | (583 | ) | | $ | (1,263 | ) | Total deferred tax liabilities | $ | (6,597) | | | $ | (3,021) | |
Net deferred tax asset (liability) | | $ | — | | | $ | — | | Net deferred tax asset (liability) | $ | — | | | $ | — | |
A partialfull valuation allowance of $75,406$81,895 and $13,248$81,207 has been recorded against net deferred tax assets as of December 31, 20192021 and 2018, 2020, respectively, as the Company has historically generated net operating losses prior to the second quarter of 2020 and in the first, second and fourth quarters of 2021, and the Company did not consider future book income as a source of taxable income when assessing if a portion of the deferred tax assets is more likely than not to be realized. The Company has the following net operating loss carryforwards and tax credit carryforwards (in thousands): | | | As of December 31, | | | Beginning Year of Expiration | | As of December 31, | | Beginning Year of Expiration |
| | 2019 | | | 2018 | | | | | 2021 | | 2020 | | |
Federal net operating losses | | $ | 138,001 | | | $ | 48,434 | | | 2034 | Federal net operating losses | $ | 167,362 | | | $ | 134,494 | | | 2034 |
State net operating losses | | | 106,384 | | | | 40,451 | | | 2034 | State net operating losses | 149,206 | | | 110,573 | | | 2034 |
Tax credit carryforwards | | | 3,817 | | | | 767 | | | 2037 | Tax credit carryforwards | 11,551 | | | 12,204 | | | 2037 |
Total carryforwards | | $ | 248,202 | | | $ | 89,652 | | | | Total carryforwards | $ | 328,119 | | | $ | 257,271 | | |
Since the Company has net operating losses carrying forward, all of the Company’s federal and state income tax returns, which were filed beginning with the 2014 tax year, are subject to examination by the respective taxing authorities. Additionally, Internal Revenue Code (IRC) Section 382 provides an annual limitation with respect to the ability of a corporation to utilize its tax attributes, as well as certain built-in-losses, against future U.S. taxable income in the event of a change in ownership. The Landcadia Business Combination resulted in a change in ownership for purposes of IRC Section 382. Accordingly, we estimate382, however, the Company has determined that a majoritythe amount of our net operating loss carryforwards will be subject to the annuallimitation under IRC Section 382 limitation.F-29
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13. Commitments and Contingencies
Lease Commitments
is immaterial.
As of December 31, 2019,2021, the Company recognized $667 in employer payroll tax deferrals under the Coronavirus Aid, Relief and Economic Security (CARES) Act, all of which will be paid in 2022. This amount is reflected in other current liabilities in the accompanying audited consolidated balance sheet.
12. Commitments and Contingent Liabilities
Leases
As of December 31, 2021, the Company leases officeshad operating lease agreements for office facilities in Lake Charles and Lafayette, Louisiana, Minneapolis, Minnesota, as well as smaller offices throughoutvarious locations in the United States. The office leasesStates, which expire on various dates through August 2026. The terms of the lease agreements provide for rental payments that periodically increase.generally increase on an annual basis. The Company does not have any finance leases. The Company recognizes rent expense for leases on a straight-line basis over the lease term. Forterm, which the majorityCompany generally expects to be the non-cancellable period of the Company’s lease agreements, the Company may renew its leases at fair value after the initial lease term. The rent expenses for the years ended December 31, 2019, 2018, and 2017 were $726, $423, and $440, respectively. Future minimum lease payments are as follows (in thousands):Year ended December 31, | | Amount | |
2020 | | $ | 1,126 | |
2021 | | | 968 | |
2022 | | | 640 | |
2023 | | | 477 | |
2024 | | | 468 | |
Thereafter | | | 780 | |
Total minimum lease payments | | $ | 4,459 | |
Sales Tax Contingent Liability
The Company received an assessment from the State of Mississippi Department of Revenue (the “MDR”), in connection with their audit of Waitr for the period from April 2017 through January 2019, claiming additional sales taxes due. The assessment relates to the MDR’s assertion that sales taxes are due on the delivery fees charged to end user customers when an order is placed on the Waitr Platform. The total asserted claim, plus estimated accrued interest and penalties, amounts to approximately $300 at December 31, 2019. We disagree with the MDR’s assertion that our delivery fees are subject to sales tax and that we are liable for such sales taxes. We are in the process of appealing the MDR’s assessment.
Workers’ Compensation Claim
On November 27, 2017, Guarantee Insurance Company (“GIC”), the Company’s former workers’ compensation insurer, was ordered into receivership for purposes of liquidation by the Second Judicial Circuit Court in Leon County, Florida. At the time of the court order, GIC was administering the Company’s outstanding workers’ compensation claims. Upon entering receivership, the guaranty associations of the states where GIC operated began reviewing outstanding claims administered by GIC for continued claim coverage eligibility based on guaranty associations’ eligibility criteria. The Company’s net worth exceeded the threshold of $25,000 established by the Louisiana Insurance Guaranty Association (“LIGA”) when determining eligibility for claims coverage. As such, LIGA assessed the Company’s outstanding claim as ineligible for coverage.lease. As of December 31, 2019 and 2018,2021, the Company had $641recognized on its consolidated balance sheet operating right-of-use assets of $4,327 and $1,317, respectively,current and noncurrent operating lease liabilities of $1,581 and $3,034, respectively. Operating lease costs recognized in workers’ compensation liabilities associated with the GIC claims. The Company recorded no general and administrative expense related to these liabilities duringconsolidated statement of operations for the year ended December 31, 20192021 totaled $1,797.
The following table presents supplemental cash flow information and
$157 of general and administrative expense related to these liabilities duringthe weighted-average discount rate for the year ended December 31,
2018.Legal Matters
In February 2019,2021 and the weighted-average remaining lease term for the Company’s operating leases as of December 31, 2021:
| | | | | |
| Twelve Months Ended December 31, 2021 |
| Cash paid for operating lease liabilities (in thousands) | $ | 1,617 | |
| Weighted-average remaining lease term (years) | 3.8 years |
| Weighted-average discount rate | 5 | % |
As of December 31, 2021, the future minimum lease payments required under non-cancelable operating leases were as follows (in thousands):
| | | | | | | | |
| | Amount |
| 2022 | | $ | 1,769 | |
| 2023 | | 1,129 | |
| 2024 | | 828 | |
| 2025 | | 803 | |
| 2026 | | 535 | |
| | |
| Total future lease payments | | $ | 5,064 | |
| Less: imputed interest | | (449) | |
| Present value of operating lease liabilities | | $ | 4,615 | |
Medical Contingency Claim
During the three months ended September 30, 2020, the Company identified and corrected an immaterial error related to the understatement of an accrued medical contingency (the “Medical Contingency”). The Company became liable for the claim due to the insolvency of a previous workers compensation insurer. The Company assessed the materiality of the error, both quantitatively and qualitatively, in accordance with the SEC’s Staff Accounting Bulletin No. 99, and concluded that the error was namednot material to any of its previously reported financial statements based upon qualitative aspects of the error. The Company engaged a defendantthird-party actuary to assist in the calculation of the estimated loss exposure and determined that the accrued liability recorded at December 31, 2018 for the claim was understated by approximately $17,505, which resulted in additional expense for the year ended December 31, 2018 of $17,505. As of December 31, 2020, the long-term portion of the estimated Medical Contingency claim totaled $16,987 and is included in the consolidated balance sheet as accrued medical contingency. The current portion of the Medical Contingency totaled $448 as of December 31, 2020 and is included in other current liabilities.
The death of the individual in August 2021 associated with the Medical Contingency was new information the Company deemed a change in accounting estimate for the total liability. The total estimated loss exposure was determined to be $423 as of December 31, 2021, consisting primarily of remaining medical expenses and dependent death benefits. The long-term portion of the estimated Medical Contingency totaled $53 and is included in the consolidated balance sheet as accrued medical contingency. The current portion of the Medical Contingency totaled $370 as of December 31, 2021 and is included in other current liabilities. Included in other income in the consolidated statement of operations for the year ended December 31, 2021 is $16,715 related to the change in estimate of the Medical Contingency.
Workers’ Compensation and Auto Policy Claims
We establish a liability under our workers’ compensation and auto insurance policies for claims incurred within our self-insured retention levels and an estimate for claims incurred but not yet reported. As of December 31, 2021 and 2020, $4,305 and $4,697, respectively, in outstanding workers’ compensation and auto policy reserves are included in the consolidated balance sheet.
Legal Matters
In July 2016, Waiter.com, Inc. filed a lawsuit titled Halley, et al vs.against Waitr Holdings Inc. filedInc. in the United States District Court for the EasternWestern District of Louisiana, alleging trademark infringement based on behalf of plaintiff and similarly situated drivers alleging violationsWaitr’s use of the Fair Labor Standards Act (“FLSA”),“Waitr” trademark and logo, Civil Action No.: 2:16-CV-01041. The plaintiff sought injunctive relief and damages relating to Waitr’s use of the “Waitr” name and logo. During the third quarter of 2020, the trial date was rescheduled to June 2021. On June 22, 2021, the Company entered into a License, Release and Settlement Agreement (the “Settlement”) to settle all claims related to this lawsuit. Pursuant to the Settlement, the Company paid the plaintiff $4,700 in Marchcash on July 1, 2021. The Settlement payment is included in other expense in the consolidated statement of operations for the year ended December 31, 2021. In connection with the Settlement, we agreed to adopt a new trademark or tradename to replace the Waitr trademark and to discontinue use of the Waitr trademark in connection with the marketing, sale or provision of any web-based or mobile app-based delivery, pick-up, carry-out or dine-in services using the Waitr trademark by June 22, 2022, unless extended by eight additional months in exchange for a one-time payment of $800.
In April 2019, the Company was named as a defendant in a lawsuit titled Montgomeryclass action complaint filed by certain current and former restaurant partners, captioned Bobby’s Country Cookin’, LLC, et al v. Waitr Holdings Inc. filedInc., which is currently pending in the United States District Court for the EasternWestern District of LouisianaLouisiana. Plaintiffs assert claims for breach of
contract, violation of the duty of good faith and fair dealing, and they seek recovery on behalf of
plaintiffthemselves and
similarly situated drivers, alleging violationstwo separate classes. Based on the current class definitions, as many as 10,000 restaurant partners could be members of
FLSAthe two separate classes at issue. In February 2022, the parties reached a proposed settlement in principle to resolve the litigation in its entirety. While subject to Court approval, key terms of the proposed settlement include a total potential settlement fund of $2,500 of Company shares of common stock (“Gross Settlement Amount”), which will resolve the claims of the class members, attorneys’ fees, costs, and
Louisiana Wage Payment Act. Waitr believes that this case lacks merit and that it has strong defensesincentive awards to the
claimsnamed plaintiffs. Plaintiffs’ counsel will seek Court approval for attorneys’ fees of 1/3 of the total amount of the settlement fund and
an additional $40 in expenses, with the balance of the Gross Settlement Amount available for distribution to members of the settlement classes that file valid claims. The Company accrued a $1,250 reserve in connection with this lawsuit during the fourth quarter of 2021. The accrued legal contingency is
vigorously defendingincluded in other current liabilities in the
suit.Onconsolidated balance sheet at December 31, 2021 and in other expenses in the consolidated statement of operations for the year ended December 31, 2021.
In September 26, 2019, Christopher Meaux, David Pringle, Jeff Yurecko, Tilman J. Fertitta, Richard Handler, Waitr Holdings Inc. f/k/a Landcadia Holdings Inc., Jefferies Financial Group, Inc. and Jefferies, LLC were named as defendants in a putative class action lawsuit titled entitled Walter Welch, Individually and on Behalf of all Others Similarly Situated vs. Christopher Meaux, David Pringle, Jeff Yurecko, Tilman J. Fertitta, Richard Handler, Waitr Holdings Inc. f/k/a Landcadia Holdings Inc., Jefferies Financial Group, Inc. and Jefferies, LLC. The case was filed in the Western District of Louisiana, Lake Charles Division, on behalf ofDivision. In the lawsuit, the plaintiff and all others similarly situatedasserts putative class action claims alleging, inter alia, that various defendants made false and misleading statements in securities filings, engaged in fraud, and violated accounting and securities rules.rules, seeking damages based upon these allegations. A similar putative class action lawsuit, entitled Kelly Bates, Individually and on Behalf of all Others Similarly Situated vs. Christopher Meaux, David Pringle, Jeff Yurecko, Tilman J. Fertitta, Richard Handler, Waitr Holdings Inc. f/k/a Landcadia Holdings Inc., Jefferies Financial Group, Inc. and Jefferies, LLC, was filed in that same court in November 2019. These two cases were consolidated, and an amended complaint was filed in October 2020. The Company filed a motion to dismiss in February 2021. The Court has heard oral argument on that motion, and has taken the motion under advisement. No discovery has commenced as of the date hereof. Waitr believes that this caselawsuit lacks merit and that it has strong defenses to all of the infringement claims alleged. Waitr intendscontinues to vigorously defend the suit.F-30
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In addition to the lawsuits described above, Waitr is involved in other litigation arising from the normal course of business activities. Waitr is involvedactivities, including, without limitation, vehicle accidents involving employees and independent contractor drivers resulting in various lawsuits involving claims foralleging personal injuries physical damageand medical expenses, labor and employment claims, allegations of intellectual property infringement, and workers’ compensation benefits sufferedbenefit claims as a result of alleged Waitrconduct involving its employees, independent contractor drivers, independent contractors, and third-party negligence. Although Waitr believes that it maintains insurance with standard deductibles that generally covers its liability for potential damages if any,in many of these matters where coverage is available on acceptable terms (it is not maintained for claims involving intellectual property), insurance coverage is not guaranteed, there are limits to insurance coverage and Waitrin certain instances claims are met with denial of coverage positions by the carriers; accordingly, we could suffer material losses as a result of these claims, or the denial of coverage for such claims. The Company accrued a $2,000 liability in connection with the above suits. The accrued legal contingencyclaims, or damages awarded for any such claim that exceeds coverage. Litigation is included in other current liabilitiesunpredictable and we may determine in the consolidated balance sheet at December 31, 2019future that certain existing claims have greater exposure or liability than previously understood.
13. Stock-Based Awards and
in other expenses in the consolidated statement of operations for the year ended December 31, 2019.14. Fair Value Measurement
Certain financial instruments are required to be recorded at fair value. Other financial instruments, including cash, are recorded at cost, which approximates fair value. Additionally, accounts receivable, accounts payable and accrued expenses approximate fair value because of the short-term nature of these financial instruments.
During 2018, the Company held certain financial instruments which were required to be measured at fair value on a recurring basis in the consolidated balance sheets, including warrants related to an unsecured line of credit (the “Line of Credit Warrants”) and embedded derivatives on convertible notes (see Note 9 – Debt). The Company determined the fair value of bifurcated embedded derivatives on convertible notes and the Line of Credit Warrants using Level 3 inputs, including expected maturity or conversion date, discount rate, and exercise or strike price. Strike price on the bifurcated embedded derivatives was based on the estimated next financing round price as of the respective valuation date and the contractual terms of the notes, whereby the conversion price was the lower of (i) 80.0% of the next financing round price or (ii) a value based on a contractually-specified value divided by fully diluted stock. Exercise price on the Line of Credit Warrants was based on the contractual terms of the warrants, whereby the exercise price was either (1) $8.022, in the event that closing took place under the Landcadia Merger Agreement, or (2) the price that was eighty percent of the price per share ofCash-Based Awards
In June 2020, the Company’s equity securities issued in the next preferred equity financing of at least $10,000. In connection with the Landcadia Business Combination, the Company repaid the unsecured line of credit in full, andstockholders approved the Waitr Convertible Notes were either ultimately converted into shares of post-combination company common stock or redeemed for cash.Significant increases (decreases) in the discount rate or the forecasted financial information would have resulted in different fair value measurements for the embedded features. For all significant unobservable inputs used in the fair value measurement of the Level 3 liabilities, a change in one of the inputs would not necessarily result in a directionally similar change in another.
As of December 31, 2019Holdings Inc. Amended and 2018, the Company held no financial instruments required to be measured at fair value on a recurring basis. There have been no transfers between levels during the years presented in the accompanying consolidated financial statements. The beginning and ending balances of net assets and liabilities classified as Level 3, for which a reconciliation is required, are as follows (in thousands):
| | As December 31, | |
| | 2019 | | | 2018 | |
Balance, beginning of the year | | $ | — | | | $ | 250 | |
Increases/additions | | | — | | | | 87 | |
Reductions/settlements | | | — | | | | (337 | ) |
Balance, end of the year | | $ | — | | | $ | — | |
In addition to assets and liabilities that are recorded at fair value on a recurring basis, the Company is required to record certain assets and liabilities at fair value on a non-recurring basis.
On November 15, 2018, the Company estimated the fair value of the Debt Warrants to be approximately $1,569 using the Black-Scholes Model. The inputs used in the calculation primarily represent Level 3 inputs, including a 46% volatility assumption. See Note 16 – Stockholders’ Equity for further discussion of the Debt Warrants.
The Company generally applies fair value concepts in recording assets and liabilities acquired in acquisitions. See Note 3 – Business Combinations, for further discussion of the fair value of assets and liabilities associated with acquisitions. Fair value concepts are also generally applied in estimating the fair value of long-lived assets and a reporting unit in connection with impairment analyses. See Note 7 – Intangible Assets and Goodwill, for further discussion of the fair value of long-lived assets and the reporting unit associated with impairment testing conducted at September 30, 2019.
In connection with the May 21, 2019 amendments to the Credit Agreement and the Convertible Notes Agreement and the related debt extinguishment accounting (see Note 9 – Debt), the Company estimated the fair values of the amended Term Loans and Notes on such date. On May 21, 2019, the estimated fair values of the Notes and Term Loans were approximately $56,894 and $61,014, respectively. The fair value of the Notes was estimated using a Goldman Sachs convertible bond model, the inputs for which primarily represent Level 3 inputs, including a 54% volatility assumption and an estimated yield of approximately 13.29%. The fair value of the
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Term Loans was estimated using a Black-Derman-Toy Lattice Bond Pricing Model, the inputs for which primarily represent Level 3 inputs, including an estimated yield of approximately 10.72%.
15. Stock-Based Compensation
The Company currently maintains theRestated 2018 Omnibus Incentive Plan (the “2018 Incentive Plan”), which was approved by the stockholders on November 16, 2018 in connection with the Landcadia Business Combination. The 2018 Incentive Plan permits the granting of awards in the form of incentive stock options, non-qualified stock options, stock appreciation rights, restricted stock, restricted stock units, performance-based awards, and other stock-based or cash-based awards. A maximum aggregate amountAs of 5,400,000December 31, 2021, there were 5,119,807 shares of common stock available for future grants pursuant to the 2018 Incentive Plan. On January 1, 2022, the number of shares available for future grants increased by 7,861,458 pursuant to the evergreen provision of the 2018 Incentive Plan. The evergreen provision is determined based on 5% of the total number of outstanding shares of the Company’s common stock (taking into account for this purpose such common stock issuable upon the exercise of options or warrants and the conversion of convertible debt) on December 31
stof the Company are reserved for issuance under the 2018 Incentive Plan, with 1,614,018 shares remaining available for issuance as of December 31, 2019.immediately preceding year. The Company also has outstanding equity awards under the 2014 Stock Plan (as amended in 2017, the “Amended 2014 Plan”). Effective November 16, 2018, no further grants will be made under the Company’s Amended 2014 Plan.The Company records stock-based compensation expense for stock-based compensation awards based on the fair value on the date of grant. The stock-based compensation expense is recognized in our statement of operations ratably over the course of the requisite service period and is recorded in either operations and support, sales and marketing, research and development, or general and administrative expense, depending on the department of the recipient. Because of the non-cash nature of share-based compensation, it is added back to net income in arriving at net cash provided by operating activities in our statement of cash flows.
Total compensation expense related to awards under the Amended 2014 PlanCompany’s incentive plans was $7,974, $5,166, and the 2018 Incentive Plan (the “Incentive Plans”) was $7,240, $9,580, and $1,199$7,238 for the years ended December 31, 2021, 2020, and 2019, 2018, and 2017, respectively.
Stock-Based Awards
During the three months ended March 31, 2021, 500,000 stock options were granted under the Amended 20142018 Incentive Plan, with an aggregate grant date fair value of $1,095 and a weighted average exercise price of $2.78. Such stock options were subsequently forfeited during the three months ended September 30, 2021. On January 3, 2020, 9,572,397 stock options were granted under the 2018 Incentive Plan to the Company’s chief executive officer (the “Grimstad Option”), with an aggregate grant date fair value of $2,297. The exercise price of the options is $0.37, and the options vested 50% on each of the first two anniversaries of the grant date. The options have a five year exercise term. Stock option grants during the year ended 2019 generally vest over a period of approximately three to four years and have a ten-year exercise term. The options granted under the 2018 Incentive Plan generally vest over a period of three years and have a ten-year exercise term. The options are generally subject to graded vesting whereby twenty-five to thirty-three percent of the options vest on the first anniversary of the issuance start date, and subsequently, the remaining vest ratably each month until 100% of the options are vested or in certain cases the options vest ratably over a three year period on each anniversary of the issuance start date. Once vested, the recipients are allowed to purchase the Company’s common stock at a fixed and specified exercise price that varies depending on the stock options’ strike price.In connection with the Landcadia Business Combination, all vested, outstanding stock options to purchase Waitr Incorporated common stock under the Amended 2014 Plan, immediately prior to closing, were converted to shares of post-combination company common stock and are included as option exercises in the table of stock option activity below in the year ended December 31, 2018. As a result, all unrecognized compensation cost related to such stock options was recognized. Holders of unvested, outstanding and unexercised stock options to purchase Waitr Incorporated common stock were issued stock options of the Company.
The Company recognized compensation expense for stock options of $1,257, $9,008, and $1,193 for the years ended December 31, 2019, 2018, and 2017, respectively. As of December 31, 2019, there was $1,142 of unrecognized compensation cost related to nonvested stock options under the Incentive Plans, with a current weighted average remaining vesting period of approximately 1.95 years.
There were 301,419, 947,966, and 2,650,354 options granted during the years ended December 31, 2019, 2018, and 2017, respectively, under the Incentive Plans.
terms.
The fair value of each stock option grant during the years ended December 31, 2021, 2020 and 2019 was estimated as of the grant date using an option-pricing model with the followingassumptions or ranges of assumptions, as applicable, included in the table below. Expected volatility for stock options is estimated based on a combination of the historical volatility of the Company’s stock price and resulting weighted-average fair value per sharethe historical and implied volatility of comparable publicly traded companies.
| | | | | | | | | | | | | | | | | |
| 2021 | | 2020 | | 2019 |
| Weighted-average fair value at grant | $2.19 | | $0.24 | | $5.08 |
| Risk free interest rate | 0.46% | | 1.54% | | 2.5% - 2.6% |
| Expected volatility | 131.4% | | 100.6% | | 50.5% - 51.30% |
| Expected option life (years) | 3.59 | | 3.25 | | 6.0 |
The Company recognized compensation expense for stock options of $1,248, $1,449, and $1,257 for the years ended December 31, 2021, 2020, and 2019, 2018 and 2017:respectively. Unrecognized compensation cost related to unvested stock options as of December 31, 2021 totaled $13, with a weighted average remaining vesting period of approximately one month.
| | Years Ended December 31, | |
| | 2019 | | | 2018 | | | 2017 | |
Weighted-average fair value at grant | | $ | 5.08 | | | $ | 5.06 | | | $ | 3.69 | |
Risk free interest rates | | 2.53% - 2.58% | | | 2.1% - 3.1% | | | 1.1% - 1.8% | |
Expected volatility | | 50.5% - 51.3% | | | 44.6% - 47.03% | | | 40.3% - 48.9% | |
Expected option life (years) | | | 6.0 | | | 0.75 - 6.0 | | | 0.5 - 3.0 | |
The stock option activity under the Incentive PlansCompany’s incentive plans during the years ended December 31, 2019, 20182021, 2020 and 20172019 is as follows: | | | | | | | | | | | | | | | | | |
| Number of Shares | | Weighted Average Exercise Price | | Weighted Average Grant Date Fair Value |
| Balance, December 31, 2018 | 880,833 | | $ | 5.53 | | | $ | 5.20 | |
| Granted | 301,419 | | 10.13 | | | 5.08 | |
| | | | | |
| Exercised | (12,040) | | 0.36 | | | 2.95 | |
| Forfeited | (650,963) | | 9.10 | | | 5.37 | |
| Expired | (73,528) | | 4.82 | | | 4.61 | |
| Balance, December 31, 2019 | 445,721 | | $ | 3.66 | | | $ | 5.04 | |
| Granted | 9,572,397 | | 0.37 | | | 0.24 | |
| Exercised | (62,119) | | 0.71 | | | 3.73 | |
| Forfeited | (100,739) | | 5.65 | | | 5.72 | |
| Expired | (102,003) | | 3.33 | | | 5.40 | |
| Balance, December 31, 2020 | 9,753,257 | | $ | 0.43 | | | $ | 0.33 | |
| Granted | 500,000 | | 2.78 | | | 2.19 | |
| Exercised | (14,063) | | 0.93 | | | 4.56 | |
| Forfeited | (525,454) | | 2.95 | | | 2.32 | |
| Expired | (56,812) | | 5.28 | | | 5.18 | |
| Balance, December 31, 2021 | 9,656,928 | | $ | 0.39 | | | $ | 0.28 | |
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| | Number of Shares | | | Weighted Average Exercise Price | | | Weighted Average Grant Date Fair Value | |
Balance, January 1, 2017 | | | 2,221,912 | | | $ | 0.06 | | | $ | 0.48 | |
Granted | | | 2,650,354 | | | | 0.86 | | | | 3.69 | |
Exercised | | | (109,895 | ) | | | 0.03 | | | | 0.19 | |
Forfeited | | | (272,355 | ) | | | 0.21 | | | | 1.07 | |
Balance, December 31, 2017 | | | 4,490,016 | | | $ | 0.53 | | | $ | 2.35 | |
Granted | | | 947,966 | | | | 5.19 | | | | 5.06 | |
Modified | | | (64,329 | ) | | | 1.90 | | | | 4.06 | |
Exercised | | | (4,224,983 | ) | | | 0.52 | | | | 2.39 | |
Forfeited | | | (267,837 | ) | | | 0.35 | | | | 1.74 | |
Balance, December 31, 2018 | | | 880,833 | | | $ | 5.53 | | | $ | 5.20 | |
Granted | | | 301,419 | | | | 10.13 | | | | 5.08 | |
Exercised | | | (12,040 | ) | | | 0.36 | | | | 2.95 | |
Forfeited | | | (650,963 | ) | | | 9.10 | | | | 5.37 | |
Expired | | | (73,528 | ) | | | 4.82 | | | | 4.61 | |
Balance, December 31, 2019 | | | 445,721 | | | $ | 3.66 | | | $ | 5.04 | |
The 64,329 of options modified in the above table represent the share conversion to reflect the exchange ratio established in the Landcadia Business Combination (see Note 3 – Business Combinations).
The outstandingOutstanding stock options, which were fully vested and expected to vest and exercisable are as follows:
follows as of December 31, 2021 and 2020: | | As of December 31, | | | | | | | | | | | | | | | | | | | | | |
| | 2019 | | | 2018 | | | As of December 31, 2021 | | As of December 31, 2020 |
| | Options Fully Vested and Expected to Vest | | | Options Exercisable | | | Options Fully Vested and Expected to Vest | | | Options Exercisable | | | Options Fully Vested and Expected to Vest | | Options Exercisable | | Options Fully Vested and Expected to Vest | | Options Exercisable |
Number of Options | | | 445,721 | | | | 220,446 | | | | 880,833 | | | | 56,429 | | Number of Options | 9,656,928 | | 4,870,026 | | 9,753,257 | | 132,846 |
Weighted-average remaining contractual term (years) | | | 7.88 | | | | 7.47 | | | | 5.60 | | | | 8.61 | | Weighted-average remaining contractual term (years) | 3.03 | | 3.06 | | 4.07 | | 6.82 |
Weighted-average exercise price | | $ | 3.66 | | | $ | 2.26 | | | $ | 5.53 | | | $ | 0.77 | | Weighted-average exercise price | $ | 0.39 | | | $ | 0.40 | | | $ | 0.43 | | | $ | 3.20 | |
Aggregate Intrinsic Value (in thousands) | | $ | 6 | | | $ | 6 | | | $ | 8,905 | | | $ | 586 | | Aggregate Intrinsic Value (in thousands) | $ | 3,543 | | | $ | 1,773 | | | $ | 23,285 | | | $ | 178 | |
The aggregate intrinsic value in the table above represents the total pre-tax intrinsic value (the difference between the fair value of the common stock and the exercise price, multiplied by the number of in-the-money options) that would have been received by the option holders had all option holders exercised their in-the-money options on each date. This amount will change in future periods based on the fair value of the Company’s stock and the number of options outstanding. The aggregate intrinsic value of awards exercised during the years ended December 31,
2021, 2020 and 2019
2018 (excluding option exercises related to the Landcadia Business Combination)was $22, $61 and
2017 was $52,
$5,250 and $593, respectively. Upon exercise, the Company issued new common stock.
Restricted Stock Units (“RSUs”)
The Company’s restricted stock grants include performance-based and
Restricted Stock Awards (“RSAs”)The Company has granted RSUs and RSAs under the Amended 2014 Plan and the 2018 Incentive Plan.time-based vesting awards. The fair value of restricted shares is typically determined based on the closing price of the Company’s common stock on the date of grant.
Under the Amended 2014 Plan, RSAs were granted under agreements entered into with certain employees in 2014. The RSAs were subject to a continuous employment clause and had an initial vesting period of approximately four years.
Performance-Based Awards
As of December 31, 2017,2021, there were no remaining nonvested RSAs or related unrecognized compensation cost for RSAs3,159,325 performance-based RSUs outstanding under the Amended 2014 Plan.Company’s 2018 Incentive Plan, including 3,134,325 RSUs granted to the Company’s chief executive officer in April 2020 (the “Grimstad RSU Grant”) The Grimstad RSU Grant has an aggregate grant date fair value of $3,542 and vests in full in the event of a
change of control, as defined in Mr. Grimstad’s employment agreement with the Company,
recordedsubject to his continuous employment with the Company through the date of a change of control; provided, however, that the Grimstad RSU Grant shall fully vest in the event that Mr. Grimstad terminates his employment for good reason or he is terminated by the Company for reason other than misconduct. No stock-based compensation expense
will be recognized for the
RSAs underGrimstad RSU Grant until such time that is probable that the
Amended 2014 Plan of $6 duringperformance goal will be achieved, or at the
year ended December 31, 2017.time that Mr. Grimstad terminates his employment for good reason or he is terminated by the Company for reason other than misconduct, should either occur.
Awards with Time-Based Vesting
During the year ended December 31,
2018, 550,000 RSAs2021, a total of 7,995,960 RSUs with time-based vesting were granted
underpursuant to the
Company’s 2018 Incentive Plan
(with an aggregate fair value of $16,780). Included in such grants were 600,960 RSUs granted to
certain employeesnon-employee directors vesting upon the earlier of June 15, 2022 and the date of the
Company2022 annual meeting of the Company’s stockholders and
non-employee3,895,000 RSUs granted to employees and consultants
from Landcadia Holdings, Inc.,vesting primarily over 3 years. The RSU grants vest in various manners in accordance with the terms specified in the applicable award agreements, all of which accelerate and vest upon a change of control. Also included in such grants was an award of 3,500,000 RSUs granted (the “Grimstad 2021 RSU Grant”) to Mr. Grimstad, with an aggregate grant date fair value of
$6,567, based on a per share grant date fair value$8,960, in connection with an extension of
$11.94. These RSAs were scheduled tohis employment agreement through January 2025. The Grimstad 2021 RSU Grant will vest
in some cases, in three equal installments
over a three-year period followingon the
grantfirst, second and third anniversaries of January 3, 2022, subject to Mr. Grimstad’s continued employment through the applicable vesting date, and
shall fully vest upon the consummation of a change of control, subject to Mr.Grimstad’s continued employment through the closing of such change of control or in
other cases, the
RSAs vested one year from date of grant. All RSAs were either vestedevent that Mr. Grimstad terminates his employment for good reason or
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During the year ended December 31, 2019, 5,004,664 RSUs were granted under the 2018 Incentive Plan to certain employees and board of directors ofhe is terminated by the Company with an aggregate grant date fair value of $11,443. The RSU grants to employees vest in various manners, including (i) over a two-year period following grant date, (ii) over a three-year period following grant date and (iii) infor reason other cases, the RSUs vested in full at December 31, 2019. RSU grants to the board of directors typically vest over a one-year period following grant date.
than misconduct.
The Company recognized compensation expense for
RSUsrestricted stock of $6,726, $3,717 and
RSAs of $5,983
and $572 during the years ended December 31,
2021, 2020 and 2019,
and 2018, respectively.
As of December 31, 2019, there was $3,666 of unrecognizedUnrecognized compensation cost related to
nonvestedunvested time-based RSUs
under the 2018 Incentive Plan,as of December 31, 2021, was $14,854, with a
current weighted average remaining vesting period of approximately
2.162.5 years.
The total fair value of restricted shares that vested during the years ended December 31, 2021, 2020 and 2019 was $6,812, $2,591 and $207, respectively.
The activity for restricted stock
award activitywith time-based vesting under the
Incentive PlansCompany’s incentive plans is as
follows:follows for the years ended December 31, 2021, 2020 and 2019: | | Number of Shares | | | Weighted Average Grant Date Fair Value | | | Weighted Average Remaining Contractual Term (years) | | | | | | | | | | | | | | | | |
Nonvested at January 1, 2017 | | | 260,770 | | | $ | 0.02 | | | | 0.92 | | |
Shares vested | | | (260,770 | ) | | | 0.02 | | | | | | |
Nonvested at December 31, 2017 | | | — | | | | — | | | | — | | |
Granted | | | 550,000 | | | | 11.94 | | | | | | |
Shares vested | | | — | | | | — | | | | | | |
| | | Number of Shares | | Weighted Average Grant Date Fair Value | | Weighted Average Remaining Contractual Term (years) |
Nonvested at December 31, 2018 | | | 550,000 | | | $ | 11.94 | | | | 1.78 | | Nonvested at December 31, 2018 | 550,000 | | $ | 11.94 | | | 1.78 |
Granted | | | 5,004,664 | | | | 2.29 | | | | | | Granted | 5,004,664 | | 2.29 | | |
Shares vested | | | (484,614 | ) | | | 11.75 | | | | | | Shares vested | (484,614) | | | 11.75 | |
Forfeitures | | | (1,887,411 | ) | | | 4.13 | | | | | | Forfeitures | (1,887,411) | | 4.13 | | |
Nonvested at December 31, 2019 | | | 3,182,639 | | | $ | 1.42 | | | | 2.16 | | Nonvested at December 31, 2019 | 3,182,639 | | $ | 1.42 | | | 1.78 |
| Granted | | Granted | 4,267,501 | | 2.28 | |
| Shares vested | | Shares vested | (946,387) | | 1.36 | |
| Forfeitures | | Forfeitures | (1,945,150) | | 1.44 | |
| Nonvested at December 31, 2020 | | Nonvested at December 31, 2020 | 4,558,603 | | $ | 2.23 | | | 1.71 |
| Granted | | Granted | 7,995,960 | | 2.10 | |
| Shares vested | | Shares vested | (3,051,225) | | 2.10 | |
| Forfeitures | | Forfeitures | (888,592) | | 2.27 | |
| Nonvested at December 31, 2021 | | Nonvested at December 31, 2021 | 8,614,746 | | $ | 2.15 | | | 2.50 |
16.
Cash-Based Awards
Performance Bonus Agreement
On April 23, 2020, the Company entered into a performance bonus agreement with Mr. Grimstad, which was extended through January 3, 2025 in connection with the extension of his employment agreement. Pursuant to the performance bonus agreement, upon the occurrence of a change of control in which the holders of the Company’s common stock receive per share consideration that is equal to or greater than $2.00, subject to adjustment in accordance with the 2018 Incentive Plan, the Company shall pay Mr. Grimstad an amount equal to $5,000 (the “Bonus”). In order to receive the Bonus, Mr. Grimstad must remain continuously employed with the Company through the date of the change of control; provided, however, that in the event Mr. Grimstad terminates his employment for good reason or the Company terminates his employment other than for misconduct, Mr. Grimstad will be entitled to receive the Bonus provided the change of control occurs on or before January 3, 2025. Compensation expense related to the bonus agreement will not be recognized until such time that is probable that the performance goal will be achieved.
At December 31,
20192021 and
2018,2020, there were 249,000,000 shares of common stock authorized and
76,579,175146,094,300 and
54,035,538111,259,037 shares of common stock issued and outstanding, respectively, with a par value of $0.0001. The Company did not hold any shares as treasury shares as of December 31,
20192021 or December 31,
2018.2020. The Company’s common stockholders are entitled to one vote per share.
At December 31,
20192021 and
2018,2020, the Company was authorized to issue 1,000,000 shares of preferred stock ($0.0001 par value per share). There were no issued or outstanding preferred shares as of December 31,
20192021 or December 31,
2018.Follow-on Public Offering
On May 21, 2019,2020.
At-the-Market Offerings
In August 2021 and November 2021, the Company completedentered into open market sale agreements with respect to an underwritten follow-on publicat-the-market offering of 6,757,000program (the “ATM Program”) under which the Company could offer and sell, from time to time at its sole discretion, shares of its common stock, at a pricethrough Jefferies LLC (“Jefferies”) as its sales agent. The issuance and sale of $7.40 per share resulting in gross proceedsshares by the Company under the agreements were made pursuant to the Company’s effective registration statement on Form S-3 which was filed on April 4, 2019. Details of $50,002.Bite Squad Merger
A portion ofsales through December 31, 2021 pursuant to the consideration for the Bite Squad Merger was paidATM Program are included in the formtable below. As of common shares ofDecember 31, 2021, approximately $48,602 remained unsold under the Company. Common shares transferred at closing totaled 10,591,968. Additionally, the Company issued 325,000 shares of common stock of the Company in a private placement on January 17, 2019 in connection with an amendmentNovember 2021 ATM Program. See
Note 18 - Subsequent Events for details regarding sales pursuant to the Credit Agreement at the time of the Bite Squad Merger.Warrants
Public Warrants
Prior to the consummation of the Landcadia Business Combination, Landcadia Holdings, Inc. had 25,000,000 public warrantsATM Program in January 2022.
| | | | | | | | | | | | | | | | | |
| August 2021 ATM Program | | November 2021 ATM Program | | Total |
| Maximum aggregate offering price (in thousands) | $ | 30,000 | | | $ | 50,000 | | | |
| Total shares sold | 24,322,975 | | | 1,679,631 | | | 26,002,606 | |
| Average sales price per share | $ | 1.23 | | | $ | 0.83 | | | $ | 1.21 | |
| Gross proceeds (in thousands) | $ | 30,000 | | | $ | 1,398 | | | $ | 31,398 | |
| Net proceeds (in thousands) | $ | 29,535 | | | $ | 1,359 | | | $ | 30,894 | |
Notes
The Company has outstanding (the “Public Warrants”). In the first quarter of 2019, the Company commenced an exchange offer and consent solicitation relating to the Public Warrants. A total of 4,494,889Notes which are convertible into shares after adjustments for fractional shares (which were settled in cash in the second quarter of 2019), of the Company’s common stock were issued in exchangeat a rate of $8.70 per share. See Note 10 – Debt for such Public Warrants.F-34
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Line of Credit Warrants
On July 2, 2018,additional information regarding the Company entered into a loan agreement with a group of lenders for an unsecured line of credit. In connection with advances made under the loan agreement, Waitr Incorporated was required to issue the Line of Credit Notes.
Warrants to the lenders, providing the lenders the right to purchase 37,735 shares of the Company’s common stock.
In November
of 2018,
the lenders exercised their Line of Credit Warrants, receiving 37,735 shares of common stock, for which we received $337 in cash, pursuant to the terms of the warrants.Debt Warrants
In connection with the Debt Facility, the Company issued to Luxor Capital warrants initiallywhich are currently exercisable for 384,615574,704 shares of the Company’s common stock with an exercise price of $13.00$8.70 per share (the “Debt Warrants”). The Debt Warrants became exercisable after the consummation of the Landcadia Business Combinationexpire on November 15, 2022 and will expire four years from the closing date of the Landcadia Business Combination. The Debt Warrants include customary anti-dilution protection, including broad-based weighted average adjustments for issuances of additional shares (down-round features) andshares. Additionally, the holders of the Debt Warrants have customary registration rights with respect to the shares underlying the Debt Warrants. In connection
15. Fair Value Measurements
Medical Contingency
At December 31, 2020, the Company had an outstanding medical contingency claim which was measured at fair value on a recurring basis (see Note 12 – Commitments and Contingent Liabilities). The long-term portion of the liability for such claim is included in the consolidated balance sheet under accrued medical contingency, with the Offering,short-term portion included within other current liabilities. The medical contingency claim was measured at fair value using a method that incorporated life-expectancy assumptions, along with projected annual medical costs for each future year, adjusted for inflation. An average annual inflation rate of 3.5% was used in the down-rounddevelopment of the actuarial estimate for medical costs, based on historical medical cost inflation trends as published by the U.S. Bureau of Labor Statistics. Additionally, the measurement included factors to derive a probability-weighted average of future payments in order to reflect variations from the life-expectancy assumptions, using CDC National Vital Statistics Reports as a tool in the analysis. Projected cash flows were discounted using an interest rate consistent with the U.S. 30-year treasury yield curve rates.
During the three months ended September 30, 2021, as a result of the death of the individual associated with the Medical Contingency, there was a change in accounting estimate of the total outstanding liability. The estimated loss exposure was updated to reflect the liability for remaining unpaid medical expenses and dependent death benefits. As of December 31, 2021, the estimated loss exposure totaled $423. The change in estimate of the Medical Contingency was recognized as other income in the consolidated statement of operations and totaled $16,715 for the year ended December 31, 2021.
The medical contingency claim analysis represents a Level 3 measurement at December 31, 2020 as it was based on unobservable inputs reflecting the Company’s assumptions used in developing the fair value estimate. The inputs used in the measurement, particularly life expectancy and projected medical costs, were sensitive inputs to the measurement and changes to either could have resulted in significantly higher or lower fair value measurements. The Company engaged third-party actuaries to assist in estimating the fair value, including future comprehensive medical care costs by utilizing historical transactional data regarding the claim. These inputs required significant judgments and estimates at the time of the valuation. The analysis used in the measurement of the remaining reserve for the medical contingency at December 31, 2021 reflects the Company’s assumptions regarding unpaid medical expenses and estimated death benefits used in developing the fair value estimate and is a Level 3 measurement.
Contingent Consideration
Contingent consideration relates to the earnout provision in the Debt Warrants was triggeredCompany’s acquisition of the Cape Payment Companies in August 2021 and the conversion rate was adjusted.future contingent payment based on the achievement of certain revenue targets (see Note 4 – Business Combinations). The Debt Warrants are now exercisable for 399,726 sharesfair value of contingent consideration is measured at acquisition date, and at the end of each reporting period through the term of the Company’s common stockarrangement, using the Black Scholes option-pricing model with an exercise price of $12.51 per share. The effectassumptions for volatility and risk-free rate. Expected volatility is based on a blended weighted average of the triggered down-round featurevolatility rates for a number of similar publicly-traded companies. The risk-free rates are based on U.S. Treasury securities with similar maturities as the expected term of the earnout provision at the date of valuation. The fair value of the Debt Warrantsearnout provision was immaterial.17. Loss$1,686 as of the acquisition date and was included in the consideration for the Cape Payment Acquisition. At December 31, 2021, the fair value of the earnout provision was $1,939.
The fair value measurements at acquisition date and at the end of the reporting period were based on significant inputs not observable in the market and thus represent Level 3 measurements within the fair value hierarchy. These inputs required significant judgments and estimates at the time of the valuation. The Company engaged a third-party specialist to assist management in estimating the fair value of the contingent consideration obligation.
Summary by Fair Value Hierarchy
The following table presents the Company’s liabilities measured at fair value on a recurring basis as of December 31, 2021 and 2020 (in thousands):
| | | | | | | | | | | | | | | | | | | | | | | |
| As of December 31, 2021 |
| Level 1 | | Level 2 | | Level 3 | | Total |
| Liabilities | | | | | | | |
| Accrued medical contingency | $ | — | | | $ | — | | | $ | 423 | | | $ | 423 | |
| Contingent consideration | — | | | — | | | 1,939 | | | 1,939 | |
| Total liabilities measured and recorded at fair value | $ | — | | | $ | — | | | $ | 2,362 | | | $ | 2,362 | |
| | | | | | | |
| As of December 31, 2020 |
| Level 1 | | Level 2 | | Level 3 | | Total |
| Liabilities | | | | | | | |
| Accrued medical contingency | $ | — | | | $ | — | | | $ | 17,435 | | | $ | 17,435 | |
| | | | | | | |
| Total liabilities measured and recorded at fair value | $ | — | | | $ | — | | | $ | 17,435 | | | $ | 17,435 | |
The Company had no assets required to be measured at fair value on a recurring basis at December 31, 2021 or 2020. There have been no transfers between levels during the years presented in the accompanying consolidated financial statements.
Adjustments to the fair value of the accrued medical contingency are recognized in other expense (income) on the consolidated statement of operations. The following table presents a reconciliation of the accrued medical contingency liability classified as a Level 3 financial instruments for the periods indicated (in thousands):
| | | | | | | | | | | | | | | | | |
| Medical Contingency |
| Year Ended December 31, |
| 2021 | | 2020 | | 2019 |
| Balance, beginning of the period | $ | 17,435 | | | $ | 17,883 | | | $ | 18,167 | |
| Increases/additions | 84 | | | 19 | | | — | |
| Reductions/settlements | (17,096) | | | (467) | | | (284) | |
| Balance, end of the period | $ | 423 | | | $ | 17,435 | | | $ | 17,883 | |
Adjustments to the fair value of the contingent consideration liability at the end of each reporting period are recognized in income (loss) from operations on the consolidated statement of operations. The following table presents a
reconciliation of the contingent consideration liability classified as a Level 3 financial instrument for the year ended December 31, 2021 (in thousands):
| | | | | |
| Contingent Consideration |
| Balance, beginning of the period | $ | — | |
| Additions | 1,686 | |
| Increase in fair value | 253 | |
| Reductions/settlements | — | |
| Balance, end of the period | $ | 1,939 | |
In addition to assets and liabilities that are recorded at fair value on a recurring basis, the Company is required to record certain assets and liabilities at fair value on a non-recurring basis. The Company generally applies fair value concepts in recording assets and liabilities acquired in business combinations and acquisitions (see Note 4 – Business Combinations).
16. Earnings (Loss) Per Share Attributable to Common Stockholders
Basic loss per share is computed by dividing net loss attributable to common stockholders by the weighted-average number of common stock outstanding during the period, without consideration for common stock equivalents. Diluted loss per share attributable to common stockholders is computed by dividing net loss by the weighted-average number of common stock outstanding during the period and potentially dilutive common stock equivalents, including stock options, restricted stock awards, restricted stock units and warrants, except in cases where the effect of the common stock equivalent would be antidilutive.
The Landcadia Business Combination was accounted for as a reverse recapitalization in accordance with GAAP (see Note 3 – Business Combinations). Accordingly, the weighted average shares outstanding for purposes of the earnings per share calculation for the years ended December 31, 2018 and 2017 have been retroactively restated to reflect the exchange ratio established in the Landcadia Business Combination (0.8970953 Waitr Holdings Inc. shares to 1.0 Waitr Incorporated share).
The calculation of basic and diluted
lossearnings (loss) per share attributable to common stockholders for the years ended December 31,
2019, 20182021, 2020 and
20172019 is as follows (in thousands, except share and per share data):
| | Years Ended December 31, | |
| | 2019 | | | 2018 | | | 2017 | |
Numerator: | | | | | | | | | | | | |
Net loss – basic and diluted | | $ | (291,306 | ) | | $ | (34,311 | ) | | $ | (26,907 | ) |
Gain on debt extinguishment recorded as a capital contribution (see Note 9) | | | 1,897 | | | | — | | | | — | |
Net loss attributable to participating securities – basic and diluted | | | — | | | | — | | | | — | |
Net loss attributable to common stockholders – basic and diluted | | $ | (289,409 | ) | | $ | (34,311 | ) | | $ | (26,907 | ) |
Denominator: | | | | | | | | | | | | |
Weighted-average number of shares outstanding – basic and diluted | | | 72,404,020 | | | | 15,745,065 | | | | 9,995,031 | |
Loss per share – basic and diluted | | $ | (4.00 | ) | | $ | (2.18 | ) | | $ | (2.69 | ) |
| | | | | | | | | | | | | | | | | |
| Year Ended December 31, |
| 2021 | | 2020 | | 2019 |
| Basic Earnings (Loss) per Share: | | | | | |
| Net income (loss) | $ | (5,229) | | | $ | 15,836 | | | $ | (291,306) | |
| Gain on debt extinguishment recorded as a capital contribution | — | | | — | | | 1,897 | |
| Net income (loss) attributable to common stockholders - basic | $ | (5,229) | | | $ | 15,836 | | | $ | (289,409) | |
| Weighted average number of shares outstanding | 120,593,501 | | | 98,095,081 | | | 72,404,020 | |
| Basic earnings (loss) per common share | $ | (0.04) | | | $ | 0.16 | | | $ | (4.00) | |
| Diluted Earnings (Loss) per Share: | | | | | |
| Net income (loss) | $ | (5,229) | | | $ | 15,836 | | | $ | (291,306) | |
| Gain on debt extinguishment recorded as a capital contribution | — | | | — | | | 1,897 | |
| Net income (loss) attributable to common stockholders - diluted | $ | (5,229) | | | $ | 15,836 | | | $ | (289,409) | |
| Weighted average number of shares outstanding | 120,593,501 | | | 98,095,081 | | | 72,404,020 | |
| Effect of dilutive securities: | | | | | |
| Stock options | — | | | 5,875,950 | | | — | |
| Restricted stock units | — | | | 4,203,991 | | | — | |
| Warrants | — | | | — | | | — | |
| Weighted average diluted shares | 120,593,501 | | | 108,175,022 | | | 72,404,020 | |
| Diluted earnings (loss) per common share | $ | (0.04) | | | $ | 0.15 | | | $ | (4.00) | |
Excluded from
During the calculationyear ended December 31, 2019, the Company calculated basic and diluted earnings (loss) per share using the two-class method. Participating securities during 2019 consisted of weighted-average number of diluted shares outstanding isRSAs which contained rights to receive non-forfeitable dividends. The Company had a net loss for the effectyear ended December 31, 2019, and accordingly, pursuant to the guidance under ASC 260, a portion of the Waitr Convertible Notes, which have historically convertednet loss was not allocated to preferred shares. In connection withsuch securities under the Landcadia Business Combination, we issuedtwo-class method. During the years ended December 31, 2021 and 2020, there were no remaining RSAs and no other securities classified as participating securities.
The Company has outstanding Notes which are convertible into shares of the Company’s common stock. See Note 910 – Debt for additional details on the Notes and Waitr Convertible Notes.The following table includes potentially dilutive common stock equivalents as Based on the conversion price in effect at the end of December 31, 2021, 2020 and 2019, the Notes were convertible into 5,690,129, 3,957,164 and 2018. The Company generated a net loss attributable to4,886,625 shares, respectively, of the Company’s common stockholdersstock. During such years, the Company’s weighted average common stock price was below the Notes conversion price for each of the years ended December 31, 2019, 2018, and 2017.such periods. Accordingly, the effect of dilutive securities isshares were not considered in the lossdilutive earnings per share for such periods because their effect would be antidilutive on the net loss.
calculation.
| | As of December 31, | |
| | 2019 | | | 2018 | |
Potentially dilutive securities: | | | | | | | |
Stock Options | | | 445,721 | | | | 880,833 | |
Restricted Stock Units | | | 3,182,639 | | | | — | |
Warrants (1) | | | 399,726 | | | | 25,399,726 | |
Potentially dilutive securities at period end | | | 4,028,086 | | | | 26,280,559 | |
| | | | | | | | | | | | | | | | | |
| Year Ended December 31, |
| 2021 | | 2020 | | 2019 |
| Antidilutive shares underlying stock-based awards: | | | | | |
| Stock options | 9,656,928 | | | 63,295 | | | 445,721 | |
| Restricted stock units | 11,774,071 | | | 267,974 | | | 3,182,639 | |
| Warrants (1) | 574,704 | | | 399,726 | | | 399,726 | |
| (1)
| | | | | | | |
| (1) | Includes 399,726the Debt Warrants as of December 31, 2019 and 2018 and 25,000,000 Public Warrants as of December 31, 2018.each year-end. See Note 1614 – Stockholders’ Equity for additional details on warrants.details. |
18. Reductions in Force
During 2019, we implemented various phases of reductions in force affecting approximately 400 corporate employees in connection with strategic initiatives to realize synergies from the Bite Squad Merger
17. Related-Party Transactions
Credit Agreement and
to align the combined Company’s cost structure, which included the consolidation of operations, support and sales and marketing functions. The reductions in force resulted in severance charges of approximately $2,504, which are included in general and administrative expenses in the consolidated statement of operations for the year ended December 31, 2019.19. Nasdaq Non-Compliance
On October 14, 2019, we notified the Nasdaq Stock Market (“Nasdaq”) that, as a result of the resignation of two board members from our Board of Directors (the “Board”) on October 11, 2019, the Company was no longer in compliance with the requirements of Nasdaq Listing Rule 5605 to have (i) a Board comprised of a majority of independent directors, (ii) an Audit Committee comprised of at least three members who satisfy certain criteria and (iii) a Compensation Committee comprised of at least two members who satisfy certain criteria. We submitted a plan to Nasdaq on December 11, 2019 regarding our steps to regain compliance. The plan was accepted, granting the Company an extension of up to 180 days from October 28, 2019 to regain compliance. We must satisfy the Audit Committee and Compensation Committee requirements by the earlier of (i) our next annual shareholders’ meeting or October 11, 2020 or (ii) if our next annual shareholders’ meeting is held before April 8, 2020, no later than April 8, 2020.
Additionally, on December 2, 2019, we received written notice from Nasdaq indicating that the minimum bid price of our common stock had closed at less than $1.00 per share over the previous 30 consecutive business days and, as a result, did not comply with Listing Rule 5550(a)(2) (the “Bid Price Rule”). Convertible Notes Agreement
In
accordance with Listing Rule 5810(c)(3)(A), we are being provided 180 calendar days, or until June 1, 2020, to regain compliance with the Bid Price Rule. If at any time before June 1, 2020, the bid price of our common stock closes at $1.00 per share or more for a minimum of 10 consecutive business days, Nasdaq will provide us with written confirmation of compliance with the Bid Price Rule and the matter will be closed.20. Related-Party Transactions
As of December 31, 2017, certain board members of Waitr Incorporated participated in the Company’s issuance of Series 2017 Notes. Out of $7,484 principal amount issued as Series 2017 Notes, approximately $694 was funded by the board members. Additionally, certain board members of Waitr Incorporated were lenders under the Company’s line of credit. Out of $5,000 borrowed under the line of credit, $3,030 was funded by the board members. Interest expense for the year ended December 31,November 2018, included $401 of amounts paid to the board members.
On November 15, 2018, in connection with the Landcadia Business Combination, the Company entered into the Credit Agreement, and onin January 17, 2019, in connection with the Bite Squad Merger, the Company entered into an amendment to the Credit Agreement, with Luxor Capital and an amendment to the Convertible Notes Agreement with the Luxor Entities. OnIn addition, on each of May 21, 2019, in connection with the Offering,July 15, 2020 and March 9, 2021, the Company entered into a second amendmentamendments to the Credit Agreement with Luxor Capital and a second amendmentamendments to the Convertible Notes Agreement with the Luxor Entities. See Note 9 – Debt for additional details regarding these transactions.Additionally, on May 1, 2020, the Company entered into a Limited Waiver and Conversion Agreement with respect to the Credit Agreement and Convertible Notes Agreement. Jonathan Green, a board member of the Company, is a partner at Luxor Capital.
At
Financial Advisory Fees
During the closingyear ended December 31, 2020, Jefferies beneficially owned more than 5% of our common stock at certain points of time. In connection with our ATM Program in 2020, Jefferies received approximately $740 of fees for such services. Jefferies did not own more than 5% of our common stock during 2021.
Reimbursement of Consulting Expenses
During the Landcadia Business Combination,period from January 1, 2020 through July 31, 2020, the Company entered intoreimbursed C Grimstad and Associates, a company owned by our Chief Executive Officer (“CGA”), $262 for certain of its consultants that provided consulting agreement with Steven L. Scheinthal, a board member ofservices to the Company pursuantduring this period. CGA has not provided consulting services to the Company since July 31, 2020. CGA did not mark-up or profit from these reimbursement transactions.
Other Transactions with Related Parties
As of December 31, 2021, we had over 26,000 restaurants on our Platforms, some of which he received 150,000 restrictedare affiliated with members of our Board. We estimate that we generated total revenue, inclusive of diner fees, of approximately $700 and $1,500 during the years ended December 31, 2021 and 2020, respectively, from affiliates of members of our Board. Such affiliates enter into customary restaurant master service agreements with the Company, which are generally consistent with the other national partner agreements.
18. Subsequent Events
ATM Program
From January 1, 2022 through January 7, 2022, we sold 7,907,933 shares
of common stock for gross proceeds of $5,691. As of March 11, 2022, we have approximately $42,911 available under the
Waitr Holdings Inc. 2018 Omnibus Incentive Plan.F-36
ATM Program.