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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, DC 20549

FORM 10-K
FORM 10-K
xANNUAL REPORT PURSUANT TO SECTIONAnnual Report Pursuant to Section 13 ORor 15(d) OF THE SECURITIES EXCHANGE ACT OFof the Securities Exchange Act of 1934
For the fiscal year ended December 31, 20172020
OR
¨TRANSITION REPORT PURSUANT TO SECTIONTransition Report Pursuant to Section 13 ORor 15(d) OF THE SECURITIES EXCHANGE ACT OFof the Securities Exchange Act of 1934
For the transition period fromto.

Commission file number 001-31978 
Assurant, Inc.
(Exact name of registrant as specified in its charter)
Delaware
Assurant, Inc.
(Exact name of registrant as specified in its charter)
39-1126612
Delaware39-1126612
(State or Other Jurisdiction
other jurisdiction of Incorporation or Organization)
incorporation)
(I.R.S. Employer
Identification No.)
28 Liberty Street, 41st Floor
New York, New York
10005
(Address of Principal Executive Offices)
(Zip Code)

Registrant’s28 Liberty Street, 41st Floor
New York, New York 10005
(212) 859-7000
(Address, including zip code, and telephone number, including area code:code, of Registrant’s Principal Executive Offices)
(212) 859-7000

Securities registered pursuant to Section 12(b) of the Act:
Title of Each ClassTrading Symbol(s)Name of Each Exchange on Which Registered
Common Stock, $0.01 Par ValueAIZNew York Stock Exchange
6.50% Series D Mandatory Convertible Preferred Stock, $1.00 Par ValueAIZPNew York Stock Exchange
5.25% Subordinated Notes due 2061AIZNNew York Stock Exchange
 
Securities registered pursuant to Section 12(g) of the Act:
None 

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes x No ¨
 
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. Yes ¨ No x
Note – Checking the box above will not relieve any registrant required to file reports pursuant to Section 13 or 15(d) of the Exchange Act from their obligations under those Sections.
 
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes x No ¨
 
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Website, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). Yes x No ¨
Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K (§ 229.405 of this chapter) is not contained herein, and will not be contained, to the best of the registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K. x
 
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, ora smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer”filer,” “smaller reporting company,” and “smaller reporting“emerging growth company” in Rule 12b-2 of the Exchange Act. (Check one):
Large accelerated filerAccelerated filer
Non-accelerated filer
Smaller reporting company
Large accelerated filerxAccelerated filer¨
Non-accelerated filer
¨ (Do not check if a smaller reporting company)
Smaller reporting company¨
Emerging growth company
¨

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ¨
 
Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal control over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its audit report. Yes  No

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). Yes ¨ No x
 
The aggregate market value of the Common Stockregistrant’s common stock held by non-affiliates of the registrant was $5.56$6.12 billion atas of the last business day of the fiscal quarter ended June 30, 20172020 based on the closing sale price of $103.69$103.29 per share for the common stock on such date as traded on the New York Stock Exchange.
 
The number of shares of the registrant’s Common Stockcommon stock outstanding at February 8, 201816, 2021 was 52,475,408.57,903,055.
 
Documents Incorporated by Reference
 
Certain information contained in the definitive proxy statement for the Company's 2018registrant’s 2021 annual meeting of stockholders, which will be filed with the Securities and Exchange Commission within 120 days after the end of the fiscal year to which this report relates, is incorporated by reference into Part III hereof.


 




ASSURANT, INC.
ANNUAL REPORT ON FORM 10-K
For the Fiscal Year Ended December 31, 20172020
TABLE OF CONTENTS
Item
Number
  
Page
Number
  PART I 
1. 
1A. 
1B. 
2. 
3. 
4. 
    
  PART II 
5. 
6. 
7. 
7A. 
8. 
9. 
9A. 
9B. 
    
  PART III 
10. 
11. 
12. 
13. 
14. 
    
  PART IV 
15. 
16. 
EX-23.1: CONSENT OF PRICEWATERHOUSECOOPERS LLP 
EX-31.1: CERTIFICATION 
EX-31.2: CERTIFICATION 
EX-32.1: CERTIFICATION 
EX-32.2: CERTIFICATION 
Item
Number
Page
Number
PART I
1
1A.
1B.
2
3
4
PART II
5
6
7
7A.
8
9
9A.
9B.
PART III
10
11
12
13
14
PART IV
15
16.
 
AmountsUnless otherwise stated, all amounts are presented in United States of America (“U.S.”) dollarsDollars and all amounts are in millions, except for number of shares, per share amounts, registered holders, number of employees, beneficial owners, number of securities in an unrealized loss position and number of loans.











FORWARD-LOOKING STATEMENTS

Some statements under “Business,” “Management’sin “Item 1 Business” and “Item 7 Management’s Discussion and Analysis of Financial Condition and Results of Operations” and elsewhere in this Annual Report on Form 10-K for the fiscal year ended December 31, 2020 (this "Report"“Report”), particularly those with respect to the process to explore strategic alternatives for Global Preneed, including the possible sale of the business, and any statements anticipating future financial performance, business prospects, growth and operating strategies and similar matters, including with respect to estimated reportable catastrophes and the pending transaction, aremay constitute forward-looking statements within the meaning of the U.S. Private Securities Litigation Reform Act of 1995. You can identify these statements by the use of words such as “will,” “may,” “can,” “anticipates,” “expects,” “estimates,” “projects,” “intends,” “plans,” “believes,” “targets,” “forecasts,” “potential,” “approximately,” orand the negative versionversions of those words and other words and terms with a similar meaning. Any forward-looking statements contained in this reportReport are based upon our historical performance and on current plans, estimates and expectations. The inclusion of this forward lookingforward-looking information should not be regarded as a representation by us or any other person that theour future plans, estimates or expectations contemplated by us will be achieved. Our actual results might differ materially from those projected in the forward-looking statements. Assurant, Inc. ("the Company" or "Assurant") undertakesWe undertake no obligation to update or review any forward-looking statement, whether as a result of new information, future events or other developments. For a discussion of the risk factors that could affect our actual results, please refer to “Criticalsee “Item 1A Risk Factors” and “Item 7 Management’s Discussion and Analysis of Financial Condition and Results of Operations Critical Factors Affecting Results” in Item 7 and “Risk Factors” in Item 1A of this Report.Results.”






PART I

Unless the context otherwise requires, references to the terms “Assurant,” the “Company,” “we,” “us” and “our” refer to ourAssurant, Inc.’s consolidated operations.

Item 1. Business
Assurant, Inc. was incorporated as a Delaware corporation in 2004.
Assurant isWe are a leading global provider of risk managementlifestyle and housing solutions in the housingthat support, protect and lifestyle markets, protecting where people liveconnect major consumer purchases. We partner with leading brands to develop innovative products and the goods they buy. Assurant operatesservices and to deliver an enhanced customer experience. We operate in North America, Latin America, Europe and Asia Pacific through three operating segments: Global Housing,Lifestyle, Global Lifestyle,Housing and Global Preneed. Assurant partners with clients who are leaders in their industries toThrough our Global Lifestyle segment, we provide consumers a diverse range of protectionmobile device solutions and extended service products and services.related services for mobile devices, consumer electronics and appliances (referred to as “Connected Living”); vehicle protection and related services (referred to as “Global Automotive”); and credit protection and other insurance products (referred to as “Global Financial Services and Other”). Through itsour Global Housing segment, Assurant provideswe provide lender-placed homeowners insurance, lender-placed manufactured housing insurance and lender-placed flood insurance;insurance (referred to as “Lender-placed Insurance”); renters insurance and related products (referred to as our “multi-family housing” business)“Multifamily Housing”); and valuationvoluntary manufactured housing insurance, voluntary homeowners insurance and field servicesother specialty products (referred to as our “mortgage solutions” business)“Specialty and Other”). Through its Global Lifestyle segment, Assurant provides mobile device protection products and related services and extended service products and related services for consumer electronics and appliances (referred to as our “Connected Living” business); vehicle protection services; and credit insurance. Global Preneed providessegment, we provide pre-funded funeral insurance, final need insurance and annuity products.related services. In October 2020, we announced we are exploring strategic alternatives for Global Preneed, including the possible sale of the business, to focus on opportunities within the broader Global Lifestyle and Global Housing portfolio, as discussed below. We have since then made progress toward the possible sale of the business; however, there can be no assurance we will complete a sale.
Our Competitive Strengths
Our financial strength and our core capabilities across our businesses create competitive advantages that we believe allow us to support our clients, deliver superior experience for their customers and ourdrive sustainable profitable growth over the long term.
Our financial strength. We believe we have a strong balance sheet with a low leverage ratio.and operating cash flows. As of December 31, 2017,2020, we had $31.84$44.65 billion in total assets and our debt to total capital was 20.0%27.5%. In addition, our Global Housing,Lifestyle, Global LifestyleHousing and Global Preneed segments generate significant amounts ofoperating cash flow,flows, which provides us with the flexibility to make appropriate investments into strengthen our strategic capabilities and enter into and grow partnerships with our clients.
Client and consumer insights and evolving capabilities support product innovation. During our long business tenure, we have developed a comprehensive understanding of our clients and the consumer markets wethey serve. We seek to leverage consumer insights, together with deep market knowledge and capabilities, to anticipate and identify the specific needs of our clients and the consumers they serve. We intend to continue to capitalizecapitalizing on our clientconsumer insights, as well as leveraging investments in emerging technologies and consumer insightsdigitization, to introduce new and innovative products and services and to adapt those productsofferings to anticipate and services to address emerging issues.
Value chain integration. We own or manage multiple pieces of the value chain, which enables us to create products and service offerings based on specific client needs and provide a more seamless experience for consumers. Offering end-to-end solutions allows us to provide additional value for consumers and adapt more quickly and efficiently to client and consumertheir needs. Visibility across the value chain helps us collect and shareleverage insights to further improve the consumercustomer experience and our offerings.
Our Strategy for Profitable Growth
Our vision is to be the premier provider of risk managementlifestyle and housing solutions in our addressable markets withinglobally to support the housing andincreasingly connected lifestyle markets globally.of consumers. To achieve this vision, we recently underwent a multi-year transformation to positionpositioned ourselves for continued long-term profitable growth by:
Growing our portfolio of market leading businesses. We leverage our competitive strengths to focus on niche businesses where we can maintain or reach market leadingmarket-leading positions, and achieve attractive returns.returns and grow. We periodically assess our business portfolio to ensure we align resources withintend on capitalizing on the bestattractive growth opportunities withinresulting from the housingconvergence of the connected mobile device, car and lifestyle markets and, currently,home. In particular, we have identified connected living, multi-family housingConnected Living, Global Automotive and vehicle protection servicesMultifamily Housing as key businesses targeted for growth. We are focused on growingintend to grow our businesses by continuing to invest in niche capabilities and technology, including digital, to enable us to innovate and deliver superior customer experience, as well as further expanding our offerings and diversifying our distribution channels.
Providing integrated risk management offerings. We provide an array of services that are complementary to our risk-based products. As we adapt our business portfolio and capabilities to respond to client and consumer needs, we expect to continue to drive additional value to consumers by expanding our fee-for-service offerings and evolving our mix of business, will continuefocusing on higher growth and lower capital businesses. We expect to evolve. In 2017, fee-based, capital-light businesses accounted for $2.78 billion, or 48%, of net earned premiums, fees and other income for Global Housing, Global Lifestyle and Global Preneed, compared to 52% in 2016. This business mix shift will diversify our revenue and earnings.
Implementinggenerate a more agilediversified mix of business and efficient operating model. We expect that the implementation of our global operating model, including a more integrated organizational structure across our global operations, will achieve efficienciesearnings, with decreasing exposure to support our profitable growth long-term. We reorganized our global business operating structure to increase competitive agility and delivercatastrophe risk.

3

superior customer experience and centralizing key support functions to reduce overall expenditures over time and benefit from economies of scale.

Deploying our capital and talent strategically. We deploy capital to invest in and grow our businesses, repurchase shares and pay dividends. Our approach to mergers, acquisitions and other growth opportunities reflects our prudentstrategic and disciplined approach to managing our capital.capital management. We target new businessbusinesses and capabilities that complement or support our business model,strategy, which is focused on expanding capabilities and distribution in targeted growth businesses globally. We are also focused on strategically deploying our talent, as we prioritize programs and initiatives aimed at investing in our talent, with a focus on diversity, equity and inclusion.
20172020 Highlights
Assurant largely completed itsAs a global organization, we continue to actively monitor the developments of the continuously evolving situation resulting from the COVID-19 pandemic. Throughout this year of uncertainty, we took action to safeguard our employees, to maintain business operations and service levels for customers, and to support our local communities. Since implementing restrictions on non-essential business travel and transitioning the vast majority of our workforce to work-from-home in the beginning of the pandemic, we have approved a limited return to office within certain Asian and European locations, as well as limited essential business travel. For those employees who need to work in our offices or global facilities, we’ve maintained safety and hygiene protocols, such as social distancing, mandatory use of personal protective equipment and regular cleaning and disinfecting of our locations. To support our employees, we have implemented additional floating holidays, a one-time COVID-19 relief payment for eligible work-from-home employees and incentive bonuses for eligible on-site employees, as well as increased wellbeing and mental health support services. We offered financial support through a special COVID-19 Emergency Relief Program to eligible employees who experienced severe financial hardship caused by the pandemic. We also have been active in maintaining our support within our local communities through charitable contributions.
Beginning in March 2020 and for the remainder of 2020, the COVID-19 pandemic impacted each of our operating segments and may continue to impact our businesses if similar conditions continue to persist or worsen. Overall, we believe COVID-19 had a modest negative impact on our net income in 2020, mainly due to lower investment income from lower yields, lower real estate owned (“REO”) volumes, foreign exchange rate fluctuations and higher mortality rates in our Global Preneed business. Refer to “Item 7 – Management’s Discussion and Analysis of Financial Condition and Results of Operations – Executive Summary” below for additional information on the impact of the COVID-19 pandemic on our business.
In 2020, despite the global pandemic, we continued to grow earnings and focus our resources on our market-leading lifestyle and housing businesses. We made strategic acquisitions in our Connected Living and Global Automotive businesses, in particular HYLA, Inc. (“HYLA”), a provider of smartphone software and trade-in and upgrade services, in December 2020 and American Financial & Automotive Services, Inc. (“AFAS”), a provider of finance and insurance products and services including vehicle service contracts, guaranteed asset protection insurance and other ancillary products, in May 2020.
To support long-term growth, we also continued our multi-year transformation of our information technology to realign our IT operating model and fund investments in 2017. We made considerable progressour technology infrastructure and cloud capabilities, as well as accelerated investments in advancing our positiondigital capabilities. Our commitment as a leading providerresponsible employer, including fostering a diverse, equitable and inclusive environment, is also critical to our long-term success. Refer to “– Human Capital Resources” below for a description of risk management solutions. In October 2017,our human capital resources, including initiatives launched in 2020. We will continue to focus on investing in our key capabilities and strengthening our competitive advantages, as well as our talent, as we announcedlook to deliver more value for our agreement to acquire The Warranty Group, a premier providerclients and their customers.
As part of extended service contracts,our focus on opportunities in our lifestyle and housing businesses, we also began exploring strategic alternatives for $2.50 billion from TPG Capital. In January 2018, we amendedGlobal Preneed, including the transaction structure following the enactmentpossible sale of the U.S. Tax Cutsbusiness. In May 2020, we sold our minority interests in Iké Grupo, Iké Asistencia and Jobs Act ("TCJA"certain of their affiliates (collectively, “Iké”). The proposed acquisition will help enhance our position as a leading lifestyle provider, specifically within
For additional information on these transactions, see “Item 7 – Management’s Discussion and Analysis of Financial Condition and Results of Operations – Liquidity and Capital Resources” and Notes 3 and 4 to the vehicle protection business, with significant operating synergies and deepened global footprint. The transaction is expected to closeConsolidated Financial Statements included elsewhere in the second quarter of 2018, subject to regulatory approvals and other customary closing conditions. Integration planning between both companies has begun and will continue through the close of the transaction and thereafter.this Report.
Throughout 2017,the year, we managed ouralso undertook capital prudently. At year-end, Assurant fulfilled its two-year commitmentinitiatives to return $1.50 billion to shareholders by the end of 2017. The goal was intended to return a majority of the proceeds from the 2016 sale of our Assurant Employee Benefits business and dividends from our wind down of Assurant's health businessdrive shareholder value. In 2020, we returned $454.4 million to shareholders through share repurchases and common stock dividends.
In addition, We also issued $250.0 million of 5.25% subordinated notes due 2061 and used the Company continuednet proceeds, together with cash on hand, to move to a more integrated global organizational structure for its business operations and key support functions. We created an enterprise global procurement function to realize expense savings from third-party providers, which in turn can fund ongoing investments in our businesses. Duringfinance the year we invested in digital and data analytics areas and also established capability centers for enterprise strategic account management, customer experience, robotics and artificial intelligence. We will continue to focus on strengthening our competitive advantage as we look to maximize shareholder value.acquisition of HYLA.
Segments 
The composition of our reportable segments matchmatches how we view and manage our business. For additional information on our segments, see “Item 7.7 – Management’s Discussion and Analysis of Financial Condition and Results of Operations Results of Operations” and Note 6 to the Consolidated Financial Statements included elsewhere in this Report.

4


Global Lifestyle
 Years Ended December 31,
 202020192018
Net earned premiums, fees and other income by product:
Connected Living (mobile and service contracts) (1)$3,836.6 $3,768.4 $2,800.6 
Global Automotive3,113.0 2,873.6 1,909.2 
Global Financial Services and Other388.0 452.2 473.5 
Total$7,337.6 $7,094.2 $5,183.3 
Segment net income$437.2 $409.3 $297.7 
Segment Equity (2)$4,517.5 $3,948.2 $4,073.2 
(1)For the years ended December 31, 2020, 2019 and 2018, 53.7%, 55.9%, and 55.4%, respectively, of net earned premiums, fees and other income was from mobile products and 46.3%, 44.1%, and 44.6%, respectively, was from service contracts, including assistance services.
(2)Segment equity does not include components of accumulated other comprehensive income (“AOCI”), which is primarily comprised of net unrealized gains on securities, net of taxes. For additional information on total AOCI, see Note 22 to the Consolidated Financial Statements included elsewhere in this Report.

Our Products and Services
The key lines of business in Global Lifestyle are: Connected Living, which includes mobile device solutions and extended service contracts (insurance policies and warranties) (“ESCs”) for mobile devices, consumer electronics and appliances; Global Automotive; and Global Financial Services and Other. In addition to the acquisitions described above, in May 2018, we acquired TWG Holdings Limited and its subsidiaries (“TWG”), which specializes in the underwriting, administration and marketing of service contracts on a wide variety of consumer goods, including automobiles, consumer electronics and major home appliances. For additional information, see Note 3 to the Consolidated Financial Statements included elsewhere in this Report.
    Connected Living: Through partnerships with mobile device carriers, retailers, multiple system operators (“MSOs”), original equipment manufacturers (“OEMs”) and financial and other institutions, we underwrite and provide administrative support and related services for ESCs. These contracts provide consumers with coverage on mobile devices and consumer electronics and appliances, protecting them from certain covered losses. We pay the cost of repairing or replacing these consumer goods in the event of loss, theft, accidental damage, mechanical breakdown or electronic malfunction after the manufacturer's warranty expires. Our strategy is to provide integrated service offerings to our clients that address all aspects of the insurance, ESC or warranty, including program design and marketing strategy, risk management, data analytics, customer support and claims handling, supply chain services, service delivery and repair and logistics management. For example, we seek to provide end-to-end mobile device lifecycle services in our mobile business from when the device is received and inspected, repaired or refurbished, to when it is ultimately disposed of through a sale to a third-party or used to support an insurance claim. In addition to extended protection for multiple devices, our mobile offerings include trade-in and upgrade programs, premium technical support, including device self-diagnostic tools, and device disposition. We also sell repaired or refurbished mobile and other electronic devices. We believe that with the required administrative capability, supply chain, technical support infrastructure and insurance underwriting capabilities, we maintain a differentiated position in this marketplace.
    In May 2020, we sold our minority interests in Iké, which primarily provided roadside assistance, home assistance and travel, mobile and other protection products and services.
Global Automotive: We underwrite and provide administrative services for vehicle service contracts (“VSCs”) and ancillary products providing coverage for vehicles, including automobiles, trucks, recreational vehicles and motorcycles, as well as parts. For VSCs, we pay the cost of repairing a customer’s vehicle in the event of mechanical breakdown. For ancillary products, coverage varies, but, generally, we pay the cost of repairing, servicing or replacing parts or provide other financial compensation in the event of mechanical breakdown, accidental damage or theft. We provide integrated service offerings to our clients, including program design and marketing strategy, risk management, data analytics, customer support and claims handling, reinsurance facilitation, actuarial consulting, experiential and digital training and performance management.
Global Financial Services and Other: Our Global Financial Services and Other business maintains a suite of protection and assurance products that deliver a combination of features and benefits for varying customer segment needs. With major financial services clients, we provide value-added financial services in the U.S. and internationally, ranging from credit insurance to inclusive credit card benefits and travel coverages. Although traditional credit insurance has been in decline in North America, it remains a core offering in select international markets.
5


Distribution and Clients
Global Lifestyle operates globally, with approximately 79% of its revenue from North America (the U.S. and Canada), 8% from Latin America (Brazil, Argentina, Puerto Rico, Mexico, Chile, Colombia and Peru), 8% from Europe (the United Kingdom (the “U.K.”), France, Italy, Spain, Germany and the Netherlands) and 6% from Asia Pacific (South Korea, China, Japan, Australia, India, Singapore and New Zealand) for the year ended December 31, 2020. Global Lifestyle focuses on establishing strong, long-term relationships with clients that are leaders in their markets, including leading distributors of our products and services. In Connected Living, we partner with mobile network operators, retailers, MSOs, OEMs and financial and other institutions to market our mobile device solutions and with some of the largest OEMs, consumer electronics retailers, appliance retailers (including e-commerce retailers) and MSOs to market our ESC products and related services. In Global Automotive, we partner with auto dealers and agents, third-party administrators and manufacturers to market our vehicle protection and related services. In Global Financial Services and Other, we partner with financial institutions, insurers and retailers to market our credit insurance and embedded card offerings.
Most of our distribution agreements are exclusive. Typically, these agreements are multi-year with terms generally between three and five years and allow us to integrate our administrative systems with those of our clients.
As of December 31, 2020, no single Global Lifestyle client accounted for 10% or more of our consolidated revenue. However, Global Lifestyle is dependent on a few clients and the loss of any one or more such clients could have a material adverse effect on our results of operations and cash flows. See “Item 1A – Risk Factors – Business, Strategic and Operational Risks – Our revenues and profits may decline if we are unable to maintain relationships with significant clients, distributors and other parties, or renew contracts with them on favorable terms, or if those parties face financial, reputational or regulatory issues.
Our Addressable Markets and Market Activity
The mobile protection market is a large and growing global market, characterized by growth in the “Internet of Things” and evolving wireless standards, particularly the advent of 5G. While smartphone penetration in the U.S., Japanese and European markets is high, other markets are less mature and also present growth opportunities. The worldwide used and refurbished smartphone market is also expected to continue to grow.
In addition, consumer needs relating to mobile devices are continuing to expand in scope. We believe there are growth opportunities in bundled protection products, which support customers as they take full advantage of the features and functions of their mobile devices through their daily interaction with a connected world. Customer support, device financing, buyback and trade-in programs are some of the areas that continue to gain traction. Expanded capabilities like repair and logistics, technical support for customers and digital security allow us to create product and service offerings that customers find compelling.
Our business is subject to fluctuations in mobile device trade-in volumes based on the release of new devices and carrier promotional programs, as well as customer preferences. As a general trend, we believe the average smartphone replacement cycle is lengthening, which may increase attachment rates for mobile protection offerings, including for our large, installed customer base. However, this trend may be reversed based on new technology and innovation.
In the vehicle sales markets, we expect U.S. new vehicle sales to remain relatively flat, while the used vehicle market remains strong and continues to grow. We work closely with our partners to develop innovative offerings that reflect the rapid evolution of the large, but fragmented U.S. market. In addition, new vehicle sales outside of the U.S. continue to grow in most markets.
Consumers are becoming increasingly connected across their mobile devices, vehicles and homes, which is creating a global market for smart home devices and related services. As we enter the “Connected Decade” we believe it will create long-term opportunities for Assurant as consumers’ lifestyles will increasingly intertwine with their connected ecosystems.
In our financial services business, we anticipate continued declines in our traditional credit insurance in North America. Our focus is on expanding our partnerships with leading financial institutions to offer credit card offerings to their customers. The traditional credit and credit card products are actively sold in select international markets.
Risk Management
We earn premiums on our insurance and warranty products and fees for our other services. We write a portion of our contracts on a retrospective commission basis. This allows us to adjust commissions on the basis of claims experience. Under these commission arrangements, our clients’ compensation is based upon the actual losses incurred compared to premiums earned after a specified net allowance to us. We believe that these arrangements better align our clients’ interests with ours and help us to better manage risk exposure. For additional risks relating to our Global Lifestyle segment, please see “Item 1A – Risk Factors.”
6


Inventory
In our mobile business, we carry inventory to meet the delivery requirements of certain clients and we provide the guaranteed buyback of devices as part of our trade-in and upgrade offerings. These devices are ultimately disposed of through sales to third parties. Inventory levels may vary from period to period due to, among other things, differences between actual and forecasted demand, the addition of new devices and parts and strategic purchases. Payment terms with clients also vary, which may result in less inventory financed by clients and more inventory financed with our own capital.
We take various actions to manage our inventory, including monitoring our inventory levels, managing the timing of purchases and obtaining return rights for some programs and devices. However, the value of certain of our inventory (as well as devices that are subject to guaranteed buybacks) will be adversely impacted by technological changes affecting the usefulness or desirability of the devices and parts, physical problems resulting from faulty design or manufacturing, increased competition, growing industry emphasis on cost containment and adverse foreign trade relationships. No assurance can be given that we will be adequately protected against declines in inventory value. See “Item 1A – Risk Factors – Business, Strategic and Operational Risks – Our mobile business is subject to the risk of declines in the value of mobile devices in our inventory, to the risk of guaranteed buybacks, and to export compliance and other risks.
Seasonality
We experience seasonal fluctuations that impact demand in each of our lines of business. For example, seasonality for ESCs and VSCs aligns with the seasonality of the retail and automobile markets. In addition, our mobile results, which align with the seasonality of mobile device sales and are affected by trade-in volumes, may fluctuate quarter to quarter due to the actual and anticipated timing and availability of the release of new devices and carrier promotional programs.
Global HousingOur Addressable Markets and Market Activity
 For the Years Ended
 December 31, 2017 December 31, 2016 December 31, 2015
Net earned premiums, fees and other by major product grouping:     
Lender-placed insurance$1,224.9
 $1,317.2
 $1,561.4
Multi-family housing366.3
 320.9
 282.7
Mortgage solutions257.7
 329.3
 289.5
Manufactured housing and other326.1
 321.4
 316.6
Total$2,175.0
 $2,288.8
 $2,450.2
Segment net income$97.4
 $188.6
 $307.7
Combined ratio for risk-based businesses (1)99.1% 91.1% 83.4%
Pre-tax income margin for fee-based, capital-light businesses (2)10.1% 10.8% 11.6%
Equity, excluding accumulated other comprehensive income$1,536.9
 $1,398.3
 $1,351.1
(1)The combined ratio for risk-based businesses is equal to total policyholder benefits, losses and expenses, including reportable catastrophe losses, divided by net earned premiums and fees and other income for lender-placed insurance, manufactured housing and other insurance businesses.
(2)The pre-tax margin for fee-based, capital-light businesses equals income before provision for income taxes divided by net earned premiums and fees and other income for multi-family housing and mortgage solutions.

The mobile protection market is a large and growing global market, characterized by growth in the “Internet of Things” and evolving wireless standards, particularly the advent of 5G. While smartphone penetration in the U.S., Japanese and European markets is high, other markets are less mature and also present growth opportunities. The worldwide used and refurbished smartphone market is also expected to continue to grow.


In addition, consumer needs relating to mobile devices are continuing to expand in scope. We believe there are growth opportunities in bundled protection products, which support customers as they take full advantage of the features and functions of their mobile devices through their daily interaction with a connected world. Customer support, device financing, buyback and trade-in programs are some of the areas that continue to gain traction. Expanded capabilities like repair and logistics, technical support for customers and digital security allow us to create product and service offerings that customers find compelling.
Our Products and Services
Global Housing has three key lines of business: lender-placed insurance, multi-family housing (whichbusiness is comprised of renters insurance and related products) and mortgage solutions (which is comprised of property inspection and preservation, valuation and title services and other property risk management services). We also provide voluntary manufactured housing, homeowners and flood insurance.
Lender-placed insurance: We provide lender-placed insurance for homeowners, manufactured housing and flood as described below.
Lender-placed homeowners insurance. Lender-placed homeowner's insurance consists principally of fire and dwelling hazard insurance offered through our lender-placed program. The lender-placed program provides collateral protectionsubject to lenders, mortgage servicers and investorsfluctuations in mortgaged properties in the event that a homeowner does not maintain insurance on a mortgaged dwelling. Lender-placed insurance provides structural coverage, similar to that of a standard homeowner's policy. The amount of coverage is oftenmobile device trade-in volumes based on the last known insurance coverage underrelease of new devices and carrier promotional programs, as well as customer preferences. As a general trend, we believe the prior policyaverage smartphone replacement cycle is lengthening, which may increase attachment rates for the propertymobile protection offerings, including for our large, installed customer base. However, this trend may be reversed based on new technology and provides replacement cost coverage on the property. It protects both the lender’s interest and the borrower’s interest and equity. We also provide Real Estate Owned (“REO”) insurance, consisting of insurance on foreclosed properties managed by our clients.innovation.
In the majorityvehicle sales markets, we expect U.S. new vehicle sales to remain relatively flat, while the used vehicle market remains strong and continues to grow. We work closely with our partners to develop innovative offerings that reflect the rapid evolution of cases,the large, but fragmented U.S. market. In addition, new vehicle sales outside of the U.S. continue to grow in most markets.
Consumers are becoming increasingly connected across their mobile devices, vehicles and homes, which is creating a global market for smart home devices and related services. As we useenter the “Connected Decade” we believe it will create long-term opportunities for Assurant as consumers’ lifestyles will increasingly intertwine with their connected ecosystems.
In our financial services business, we anticipate continued declines in our traditional credit insurance in North America. Our focus is on expanding our partnerships with leading financial institutions to offer credit card offerings to their customers. The traditional credit and credit card products are actively sold in select international markets.
Risk Management
We earn premiums on our insurance and warranty products and fees for our other services. We write a proprietary insurance-tracking administration system linked with the administrative systemsportion of our contracts on a retrospective commission basis. This allows us to adjust commissions on the basis of claims experience. Under these commission arrangements, our clients’ compensation is based upon the actual losses incurred compared to premiums earned after a specified net allowance to us. We believe that these arrangements better align our clients’ interests with ours and help us to better manage risk exposure. For additional risks relating to our Global Lifestyle segment, please see “Item 1A – Risk Factors.”
6


Inventory
In our mobile business, we carry inventory to meet the delivery requirements of certain clients and we provide the guaranteed buyback of devices as part of our trade-in and upgrade offerings. These devices are ultimately disposed of through sales to monitor clients’ mortgage portfoliosthird parties. Inventory levels may vary from period to verifyperiod due to, among other things, differences between actual and forecasted demand, the existenceaddition of insurance on each mortgaged propertynew devices and identify thoseparts and strategic purchases. Payment terms with clients also vary, which may result in less inventory financed by clients and more inventory financed with our own capital.
We take various actions to manage our inventory, including monitoring our inventory levels, managing the timing of purchases and obtaining return rights for some programs and devices. However, the value of certain of our inventory (as well as devices that are uninsured. If theresubject to guaranteed buybacks) will be adversely impacted by technological changes affecting the usefulness or desirability of the devices and parts, physical problems resulting from faulty design or manufacturing, increased competition, growing industry emphasis on cost containment and adverse foreign trade relationships. No assurance can be given that we will be adequately protected against declines in inventory value. See “Item 1A – Risk Factors – Business, Strategic and Operational Risks – Our mobile business is a potential lapse in insurance coverage, we begin a process of notification and outreachsubject to both the homeowner and the last known insurance carrier or agent through phone calls and written correspondence, which generally takes up to 90 days to complete. If coverage cannot be verified at the end of this process, the mortgage servicer procures a lender-placed policy for which the homeowner is responsible for paying the related premiums. Our placement rates reflect the percentage of insurance policies placed to loans tracked. The homeowner always retains the option to obtain or renew the insurance of his or her choice.
Lender-placed manufactured housing insurance. Lender-placed manufactured housing insurance consists principally of fire and dwelling hazard insurance for manufactured housing offered through our lender-placed program. Lender-placed insurance for manufactured housing is issued after an insurance tracking process similar to that described above. In most cases, tracking is performed using a proprietary insurance tracking administration system.
Lender-placed flood insurance. Lender-placed flood insurance consists of flood insurance offered through our lender-placed program. It provides collateral protection to lenders in mortgaged properties in the event a homeowner does not maintain flood insurance. Lender-placed flood insurance is issued after an insurance tracking process similar to that described above.
Multi-family housing: We offer renters insurance for a wide variety of multi-family rental properties, including vacation rentals, providing content protection for renters’ personal belongings and liability protection for the property owners against renter-caused damage. We also provide tenant bonds as an alternative to a security deposit, which allows our clients to offer a lower move-in cost option while minimizing the risk of loss from damages,declines in the value of mobile devices in our inventory, to the risk of guaranteed buybacks, and receivables management, which helps our clients to maximize the collection of amounts owed by prior tenants.
Mortgage solutions: We have capabilities across the mortgage loan lifecycle to better serve our clients by offering mortgage related services. Our service offerings include:
Field Services. We provide field services, inspection services, restoration and REO asset management to mortgage servicing clients and investors through a nationwide network of independent contractors.
Valuation and Title Services. We provide valuation services across the origination, home equity and default markets through a nationwide network of independent contractors as well as internal appraisers. Valuation services include origination, default and home equity appraisals, broker price opinions which assist mortgage servicing clients with determining property values and alternative valuations products. We also provide title and settlement services to home equity lenders, as well as conventional mortgage lenders and refinancing lenders.
Manufactured housingexport compliance and other insurance products: risks.
Seasonality
We offer voluntary manufactured housing insurance, homeowners insurance,experience seasonal fluctuations that impact demand in each of our lines of business. For example, seasonality for ESCs and several other niche products. Our voluntary insurance generally provides structural coverage, as well as contentVSCs aligns with the seasonality of the retail and liability coverage. Weautomobile markets. In addition, our mobile results, which align with the seasonality of mobile device sales and are the second largest administrator for the U.S. government under the voluntary National Flood Insurance Program (“NFIP”), for which we earn fees for collecting premiums and processing claims. This business is 100% reinsuredaffected by trade-in volumes, may fluctuate quarter to quarter due to the U.S. government.

Distributionactual and Clients
Global Housing establishes long-term relationships with leading mortgage lenders, mortgage servicers, other financial institutionsanticipated timing and property management companies. The majorityavailability of our lender-placed agreements are exclusive. Typically, these agreements have termsthe release of three to five yearsnew devices and allow us to integrate our systems with those of our clients. We offer our manufactured housing insurance programs primarily through manufactured housing lenders and retailers, along with independent specialty agents. Independent specialty agents also distribute flood products and other specialty property products. Multi-family housing products are distributed primarily through property management companies and affinity marketing partners. Our mortgage solutions services are provided directly to mortgage lenders and servicers, typically under non-exclusive arrangements.carrier promotional programs.
As of December 31, 2017, no single Global Housing client accounted for 10% or more of our consolidated revenue. However, Global Housing is dependent on a few clients, and the loss of any one or more such clients could have a material adverse effect on the Company's results of operations and cash flows. See “Item 1A. Risk Factors -Our revenues and profits may decline if we are unable to maintain relationships with significant clients, distributors and other parties important to the success of our business, or renew contracts with them on favorable terms, or if those parties face financial, reputational or regulatory issues.”
Our Addressable Markets and Market Activity
With respect to the lender-placed market, placement rates have declined as the housing market has improved resulting in lower net earned premiums. We expect placement rates to continue to decline in 2018 as the lender-placed market moves closer to what we expect to be its steady state.
The U.S. renters insurance market is a growing market where we believe there is opportunity to increase our market share. Decreasing homeownership rates have contributed to growth of rental households and, consequently, demand for rental insurance.
We expect the default and valuations markets to be lower than 2017 levels due to expected lower origination, refinancing, delinquency and default volumes. We believe there are opportunities for growth from increasing wallet share with existing clients and increasing our market share with new clients. This along with continued focus on expense management should improve overall results.
In February 2017, the Company acquired Green Tree Insurance Agency, Inc., which sells housing protection products, including voluntary homeowners and manufactured housing policies, and other insurance products.
Risk Management
The Company earns premiums on its insurance products and fees for its other services. Our lender-placed homeowners insurance program and certain of our lender-placed manufactured housing products are not underwritten on an individual policy basis. Contracts with our clients require us to issue these policies automatically when a borrower’s insurance coverage is not maintained. These products are priced to factor in the additional risk from ensuring all client properties are provided continuous insurance coverage. We monitor pricing adequacy based on a variety of factors and adjust pricing as required, subject to regulatory constraints.
Because several of our business lines (such as homeowners, manufactured housing, and other property policies) are exposed to catastrophe risks, we purchase reinsurance coverage to protect capital and to mitigate earnings volatility. The Company continues to expand its international footprint by partnering with financial services clients and assuming dwelling-related business in the Caribbean Islands and Latin America. Our reinsurance program generally incorporates a provision to allow for the reinstatement of coverage, which provides protection against the risk of multiple catastrophes in a single year. For 2017 and continuing into 2018, Assurant purchased a $1.31 billion property catastrophe reinsurance program. The U.S. per-occurrence catastrophe coverage provides $975.0 million of protection in excess of $120.0 million of retention and Caribbean and Latin American catastrophe coverage provides up to $152.5 million in excess of $17.5 million retention and $183.5 million in excess of $4.5 million retention, respectively.
Seasonality
We experience seasonal fluctuation in some of our lines of businesses but we have not experienced material seasonal trends overall. Seasonality for mortgage solutions is in line with seasonality in the overall housing and mortgage markets. Several of our business lines are exposed to catastrophe risks, which experience seasonal fluctuations as large catastrophes such as hurricanes typically occur in the second half of the year.

Global Lifestyle
 For the Years Ended
 December 31, 2017 December 31, 2016 December 31, 2015
Net earned premiums, fees and other by major product groupings:     
Global connected living (mobile, service contracts and assistance services) (1)$2,156.0
 $2,570.1
 $2,551.0
Global vehicle protection services782.8
 715.8
 608.4
Global credit and other457.4
 420.2
 474.6
Total$3,396.2
 $3,706.1
 $3,634.0
Segment net income$178.0
 $154.4
 $153.0
Combined ratio for risk-based businesses (2)96.2% 95.9% 95.5%
Pre-tax income margin for fee-based, capital-light businesses (3)5.7% 3.5% 3.6%
Equity, excluding accumulated other comprehensive income (4)$1,967.3
 $1,594.5
 $1,601.0
(1)In 2017, 2016 and 2015, 58.7%, 45.2% and 40.2% of the total was from mobile products, 39.3%, 54.7% and 59.7% was from service contracts, and 2.0%, 0.1% and 0.1% was from assistance services, respectively. In 2017, net earned premiums, fees and other income decreased as a result of a change in program structure for a large service contract client.
(2)The combined ratio for risk-based businesses is equal to total benefits, losses and expenses divided by net earned premiums and fees and other income for global vehicle protection services, global credit and other insurance businesses.
(3)The pre-tax income margin for fee-based, capital-light businesses equals income before provision for income taxes divided by net earned premiums and fees and other income for global connected living.
(4)For purposes of presentation comparability, the 2015 equity measure reflects goodwill as if it were reallocated using the same fair value percentage as 2016. However, such segment change and reallocation did not occur until 2016.


Our Products and Services
Global Lifestyle has three key lines of business: global connected living, which includes mobile device protection products and related services, extended service contracts (insurance policies and warranties) (“ESCs”) for consumer electronics and appliances, and assistance services; global vehicle protection services; and global credit and other insurance.
Global connected living: Through partnerships with mobile carriers, original equipment manufacturers (“OEMs”), e-commerce and other retailers and multiple system operators (“MSOs”), we underwrite and provide administrative services for ESCs. These contracts provide consumers with coverage on mobile devices and consumer electronics and appliances, protecting them from certain covered losses. We pay the cost of repairing or replacing these consumer goods in the event of loss, theft, accidental damage and mechanical breakdown or electronic malfunction after the manufacturer's warranty expires. Our strategy is to provide integrated service offerings to our clients that address all aspects of the insurance, ESC or warranty: program design and marketing strategy, risk management, data analytics, customer support and claims handling, supply chain and service delivery, and repair and logistics. For example, we seek to provide end-to-end mobile device lifecycle services in our mobile business - from when the device is received and inspected, repaired or refurbished, and ultimately disposed of through a sale to third parties or used to meet an insurance claim. In addition to extended protection for multiple devices, our mobile offerings include trade-in and upgrade programs, premium customer support including device self-diagnostic tools, and device disposition. We believe that with the required administrative capability, supply chain and technical support infrastructure and insurance underwriting capabilities, we maintain a differentiated position in this marketplace.
In addition, global connected living also includes our 40% investment in Iké Asistencia (“Iké”), a services assistance business with significant business in Mexico and other countries in Latin America. Iké primarily provides roadside assistance, home assistance, travel, mobile and other protection products and services.
Global vehicle protection services: We underwrite and provide administrative services for vehicle service contracts (“VSCs”) and ancillary products providing coverage for vehicles, including parts, such as automobiles, trucks, recreational vehicles and motorcycles. For VSCs, we pay the cost of repairing a customer’s vehicle in the event of mechanical breakdown. For ancillary products, coverage varies, but, generally, we pay the cost of repairing, servicing, or replacing parts or other financial compensation in the event of mechanical breakdown, accidental damage or theft. We provide integrated service offerings to our clients, including program design and marketing strategy, risk management, data analytics, customer support and claims handling, reinsurance facilitation, as well as actuarial consulting.
Global credit and other insurance: Our global credit and other lines of business maintain a suite of over 45 protection and assurance products delivering the best combination of features and benefits for varying customer segment needs. With over 75

major financial services clients, we provide value-added financial services in the U.S., Canada, Argentina, Brazil, Mexico, Puerto Rico, Chile and the United Kingdom (“U.K.”), ranging from traditional credit insurance to travel and ID protection. Although credit insurance has been in decline in the U.S., it continues to be actively sold internationally.
Distribution and Clients
Global Lifestyle operates globally, with approximately 73% of its revenue from North America (U.S. and Canada), 15% from Latin America (Brazil, Argentina, Puerto Rico, Mexico, Chile, Colombia and Peru), 11% from Europe (U.K., France, Italy, Spain and Germany) and 1% from Asia Pacific (South Korea, China and Japan). Global Lifestyle focuses on establishing strong, long-term relationships with clients that are leaders in their markets, including leading distributors of our products and services. In our mobile business, we partner with mobile carriers, manufacturers, MSOs, retailers and financial institutions that market our mobile device protection and related services. We also partner with some of the largest OEMs and consumer electronics retailers, appliance retailers (including electronic commerce retailers) and MSOs to market our ESC products.
In international markets, we primarily sell consumer service contracts, including mobile device protection, and credit insurance products through agreements with financial institutions, retailers and mobile service providers. Systems, training, computer hardware and our overall market development approach are customized to fit the particular needs of each targeted international market. For additional information relating to our international operations, see “Item 1A. Risk Factors -We face risks associated with our international operations.”
Most of our distribution agreements are exclusive. Typically, these agreements are multi-year with terms between 3 and 5 years on average and allow us to integrate our administrative systems with those of our clients.
As of December 31, 2017, no single Global Lifestyle client accounted for 10% or more of our consolidated revenue. However, Global Lifestyle is dependent on a few clients and the loss of any one or more such clients could have a material adverse effect on the Company's results of operations and cash flows. See “Item 1A. Risk Factors -Our revenues and profits may decline if we are unable to maintain relationships with significant clients, distributors and other parties important to the success of our business, or renew contracts from them on favorable terms, or if those parties face financial, reputational or regulatory issues.”
Our Addressable Markets and Market Activity
The mobile insuranceprotection market is a large and growing global market.market, characterized by growth in the “Internet of Things” and evolving wireless standards, particularly the advent of 5G. While smartphone penetration in the U.S., Japanese and European markets is high, other markets are very high, the international markets have continued to grow.less mature and also present growth opportunities. The worldwide used and refurbished smartphone market is also expected to continue to grow.
In addition, consumer needs relating to mobile devices are continuing to expand in scope. We believe there are growth opportunities in bundled protection products, which support customers as they take full advantage of the features and functions of their smart phonesmobile devices through their daily interaction with a connected world. Customer support, programs, device financing, buyback and trade-in programs are just a fewsome of the areas that have or are gainingcontinue to gain traction. Expanded capabilities like repair and logistics, technical support for customers and digital security allow us to create product offersand service offerings that customers may find compelling.
Our business is subject to fluctuations in mobile device trade-in volumes based on the release of new devices and carrier promotional programs, as well as to changes in the mobile market dynamics. For example, ascustomer preferences. As a general trend, we believe the average smartphone replacement cycle is lengthening; however,lengthening, which may increase attachment rates for mobile protection offerings, including for our large, installed customer base. However, this trend may be reversed based on new technology and innovation.
In the vehicle sales markets, thewe expect U.S. new vehicle sales have beento remain relatively flat, in 2017, with new auto sales being down while light duty trucks and SUV sales show year over year increase. Thethe used vehicle market remains strong and continues to grow. InternationalWe work closely with our partners to develop innovative offerings that reflect the rapid evolution of the large, but fragmented U.S. market. In addition, new vehicle sales outside of the U.S. continue to grow in most markets.
Consumers are becoming increasingly connected across their mobile devices, vehicles and homes, which is creating a global market for smart home devices and related services. As we enter the “Connected Decade” we believe it will create long-term opportunities for Assurant as consumers’ lifestyles will increasingly intertwine with their connected ecosystems.
In our financial services business, we anticipate continued declines in our traditional credit insurance in North America. Our focus is on expanding our partnerships with leading financial institutions to offer credit card offerings to their customers. The traditional credit and credit card products are actively sold in select international markets.
Risk Management
The Company earnsWe earn premiums on itsour insurance and warranty products and fees for itsour other services. We write a portion of our contracts on a retrospective commission basis. This allows us to adjust commissions on the basis of claims experience. Under these commission arrangements, theour clients’ compensation of our clients is based upon the actual losses incurred compared to premiums earned after a specified net allowance to us. We believe that these arrangements better align our clients’ interests with ours and help us to better manage risk exposure. For additional risks relating to our Global Lifestyle segment, please see “Item 1A – Risk Factors.”
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Inventory
In our mobile business, we carry inventory to meet the delivery requirements of certain clients. Our mobile business is subjectclients and we provide the guaranteed buyback of devices as part of our trade-in and upgrade offerings. These devices are ultimately disposed of through sales to the risk that the value of the inventory (as well as devices that are subject to guaranteed buybacks) will be impacted adversely by price reductions or technological changes affecting the usefulness or desirability of the devices and parts, physical

problems resulting from faulty design or manufacturing, as well as increased competition and growing industry emphasis on cost containment. We take various actions to reduce our risk, including monitoring our inventory levels and controlling the timing of purchases, as well as obtaining return rights for some programs and devices. However, no assurance can be given that we will be adequately protected against declines in value.third parties. Inventory levels may vary from period to period due to, among other things, differences between actual demand and forecast,forecasted demand, the addition of new devices and parts and strategic purchases. Payment terms with clients may also vary, resultingwhich may result in fewerless inventory financed by clients and more inventory financed with our own capital.
We take various actions to manage our inventory, including monitoring our inventory levels, managing the timing of purchases and obtaining return rights for some programs and devices. However, the value of certain of our inventory (as well as devices that are subject to guaranteed buybacks) will be adversely impacted by technological changes affecting the usefulness or desirability of the devices and parts, physical problems resulting from faulty design or manufacturing, increased competition, growing industry emphasis on cost containment and adverse foreign trade relationships. No assurance can be given that we will be adequately protected against declines in inventory value. See “Item 1A.1A – Risk Factors – Business, Strategic and Operational Risks – - A declineOur mobile business is subject to the risk of declines in the value of mobile devices in our inventory, or subject to the risk of guaranteed buybacks, could have a material adverse effect on our profitability.and to export compliance and other risks.
Seasonality
We experience some seasonal fluctuations that impact demand in each of our lines of businesses and losses in some, but we have not experienced material seasonal trends overall.business. For example, seasonality for ESCs and VSCs is in linealigns with the seasonality of the retail and automobile markets. In addition, our mobile results, which align with the seasonality of mobile device sales and are affected by trade-in volumes, may fluctuate quarter to quarter due to the actual and anticipated timing and availability of the release of new devices and carrier promotional programs.
Global Housing
 Years Ended December 31,
 202020192018
Net earned premiums, fees and other income by product:
Lender-placed Insurance$1,052.5 $1,109.2 $1,149.7 
Multifamily Housing451.6 429.2 406.1 
Specialty and Other473.2 495.3 417.3 
Mortgage Solutions (sold in August 2018)— — 116.1 
Total$1,977.3 $2,033.7 $2,089.2 
Segment net income$233.8 $258.7 $150.8 
Segment equity (1)$1,515.1 $1,600.6 $1,505.3 

(1)Segment equity does not include components of AOCI, which is primarily comprised of net unrealized gains on securities, net of taxes. For additional information on total AOCI, see Note 22 to the Consolidated Financial Statements included elsewhere in this Report.

Our Products and Services
The key lines of business in Global Housing are: Lender-placed Insurance; Multifamily Housing (which is comprised of renters insurance and related products); and Specialty and Other (which is comprised of voluntary manufactured housing insurance, voluntary homeowners insurance and other specialty products). On August 1, 2018, we sold our Mortgage Solutions business, which was comprised of property inspection and preservation, valuation and title services and other property risk management services. For additional information on this sale, see Note 4 to the Consolidated Financial Statements included elsewhere in this Report.
Lender-placed Insurance: We provide lender-placed homeowners, lender-placed manufactured housing and lender-placed flood insurance as described below.
Lender-placed homeowners insurance. Lender-placed homeowners insurance consists principally of fire and dwelling hazard insurance offered through our lender-placed program. The lender-placed program provides collateral protection to lenders, mortgage servicers and investors in mortgaged properties in the event that a homeowner does not maintain insurance on a mortgaged dwelling. Lender-placed homeowners insurance provides structural coverage, similar to that of a standard homeowners policy. The amount of coverage is often based on the last known insurance coverage under the prior policy for the property and provides replacement cost coverage on the property. It protects both the lender’s interest and the borrower’s interest and equity. We also provide REO insurance, consisting of insurance on foreclosed properties managed by our clients.
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In the majority of cases, we use a proprietary insurance-tracking administration system linked with the administrative systems of our clients to monitor clients’ mortgage portfolios to verify the existence of insurance on each mortgaged property and identify those that are uninsured. If there is a potential lapse in insurance coverage, we begin a process of notification and outreach to both the homeowner and the last known insurance carrier or agent through phone calls and written correspondence, which generally takes up to 90 days to complete. If coverage cannot be verified at the end of this process, the mortgage servicer procures a lender-placed policy. The process of tracking voluntary coverage - including determining whether voluntary coverage is in force, the policy limits in place, the perils insured and the deductibles, and obtaining other required insurance related information - is part of our risk exposure management for our Lender-placed Insurance business. The exposure management process is needed in order to underwrite the risk we assume, to understand loss exposure and to communicate with appropriate parties, including the lender, insurance agent and homeowner. Our placement rates reflect the ratio of insurance policies placed to loans tracked. The homeowner always retains the option to obtain or renew the insurance of his or her choice.
Lender-placed manufactured housing insurance. Lender-placed manufactured housing insurance consists principally of fire and dwelling hazard insurance for manufactured housing offered through our lender-placed program. Lender-placed manufactured housing insurance is issued after an insurance tracking and exposure management process similar to that described above. In most cases, tracking is performed using a proprietary insurance-tracking administration system.
Lender-placed flood insurance. Lender-placed flood insurance consists of flood insurance offered through our lender-placed program. It provides collateral protection to lenders in mortgaged properties in the event a homeowner does not maintain required flood insurance. Lender-placed flood insurance is issued after an insurance tracking and exposure management process similar to that described above.
Multifamily Housing: We provide integrated solutions across the resident lifecycle. We offer renters insurance for a wide variety of multi-family rental properties, including vacation rentals, providing content protection for renters’ personal belongings and liability protection for the property owners against renter-caused damage. We also offer an integrated billing and tracking platform for our clients and their customers. We also provide tenant bonds as an alternative to security deposits, which allows our clients to offer a lower move-in cost option while minimizing the risk of loss from damages, and receivables management, which helps our clients to maximize the collection of amounts owed by prior tenants.
Specialty and Other: We offer voluntary manufactured housing insurance, voluntary condominium and homeowners insurance and other specialty products, including offerings related to the sharing economy. Our voluntary insurance generally provides structural coverage, contents and liability coverage. Our sharing economy insurance products include carsharing, vehicle subscription, vacation rental and on-demand delivery insurance products. We are also the second largest administrator for the U.S. government under the voluntary National Flood Insurance Program (the “NFIP”), for which we earn fees for collecting premiums and processing claims. This business is 100% reinsured to the U.S. government.
8


Distribution and Clients
Global Housing establishes long-term relationships with leading mortgage lenders and servicers, manufactured housing lenders, property managers and financial and other institutions. Lender-placed Insurance products are distributed primarily through mortgage lenders, mortgage servicers and financial and other institutions. The majority of our lender-placed agreements are exclusive. Typically, these agreements have terms of three to five years and allow us to integrate our systems with those of our clients. Multifamily Housing products are distributed primarily through property management companies and affinity marketing partners. We offer our Specialty and Other insurance programs primarily through manufactured housing lenders and retailers, along with independent specialty agents. Independent specialty agents and on-demand delivery and ridesharing companies also distribute flood products, sharing economy offerings and other specialty property products.
As of December 31, 2020, no single Global Housing client accounted for 10% or more of our consolidated revenue. However, Global Housing is dependent on a few clients, and the loss of any one or more such clients could have a material adverse effect on our results of operations and cash flows. See “Item 1A – Risk Factors – Business, Strategic and Operational Risks – Our revenues and profits may decline if we are unable to maintain relationships with significant clients, distributors and other parties, or renew contracts with them on favorable terms, or if those parties face financial, reputational or regulatory issues.”
Our Addressable Markets and Market Activity
With respect to the lender-placed market, placement rates have declined as the housing market has improved with industry delinquency rates below averages, resulting in lower net earned premiums. Recently, placement rate declines have moderated, although the impact to 2020 results was offset by the reduction of policies in-force for a financially insolvent client and lower REO volumes as fewer homes moved into default or foreclosure due to moratoriums enacted in connection with COVID-19. We continue to monitor the state of the overall housing market and the potential impact of the current mortgage moratorium, including on REO volumes. Should the housing market deteriorate for a prolonged period, we would expect a longer-term increase in placement rates. In addition to the overall market, our lender-placed results are also impacted by the mix of loans we service.
The U.S. renters insurance market is a growing market where we believe there is opportunity to increase our market share and attachment rates with new and existing clients through our investments in digital platforms designed to deliver superior customer experience and our expanded offerings to provide end-to-end solutions.
Risk Management
We earn premiums on our insurance products and fees for our services. Our lender-placed insurance products are not underwritten on an individual policy basis.Contracts with our clients require us to issue these policies automatically when a borrower’s insurance coverage is not maintained. These products are priced to factor in the additional risk from ensuring that all client properties have continuous insurance coverage. We monitor pricing adequacy based on a variety of factors and adjust pricing as required, subject to regulatory constraints.
Because several of our business lines (such as homeowners, manufactured housing and other property policies) are exposed to catastrophe risks, we purchase reinsurance coverage to reduce our financial exposure, protect capital, and mitigate earnings and cash flow volatility. Our reinsurance program generally incorporates a provision to allow for the reinstatement of coverage, which provides protection against the risk of multiple catastrophes in a single year.
For 2020, our property catastrophe reinsurance program includes U.S. per-occurrence catastrophe coverage providing $930 million of protection in excess of $80.0 million of retention in the main reinsurance program, as well as multi-year reinsurance contracts covering nearly 50% of the U.S. program over the next two to five years, reducing volatility in future reinsurance costs. All layers of the program allow for one automatic reinstatement, except the first layer which has two reinstatements and covers the first $30.0 million of losses in excess of the $80.0 million retention. The program also maintains a cascading feature that provides multi-event protection in which most higher coverage layers drop down to $110.0 million as the lower layers and reinstatement limit are exhausted. The 2020 catastrophe reinsurance program also includes Caribbean catastrophe coverage providing $175.0 million of protection in excess of $20.0 million retention and Latin American catastrophe coverage providing $170.0 million of protection in excess of $7.0 million of retention. We placed approximately 66% of our 2021 catastrophe reinsurance program in January 2021.
We are also subject to non-catastrophe risk. Please see “Item 1A – Risk Factors – Macroeconomic, Political and Global Market Risks – Catastrophe and non-catastrophe losses, including as a result of climate change, could materially reduce our profitability and have a material adverse effect on our results of operations and financial condition.”
Seasonality
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We experience seasonal fluctuation in several of our lines of business, which are exposed to the risk of catastrophe and non-catastrophe losses. Catastrophe events such as hurricanes typically occur in the second half of the year, and may increase in frequency and severity due to climate change. We also experience some seasonal fluctuation as a result of non-catastrophe weather-related events that tend to occur in the second and third quarters.
Global Preneed
 For the Years Ended
 December 31, 2017 December 31, 2016 December 31, 2015
Net earned premiums, fees and other income$181.0
 $171.3
 $167.4
Segment net income$39.6
 $42.3
 $44.2
Equity, excluding other comprehensive income (1)$427.6
 $440.6
 $434.8
(1)For purposes of presentation comparability, the 2015 equity measure reflects goodwill as if it were reallocated using the same fair value percentage as 2016. However, such segment change and reallocation did not occur until 2016.

 Years Ended December 31,
 202020192018
Net earned premiums, fees and other income$209.4 $200.9 $189.5 
Segment net income$48.0 $52.2 $57.7 
Segment equity (1)$299.0 $430.6 $423.7 
(1)Segment equity does not include components of AOCI, which is primarily comprised of net unrealized gains on securities, net of taxes. For additional information on total AOCI, see Note 22 to the Consolidated Financial Statements included elsewhere in this Report.

Our Products and Services
Global Preneed offers pre-funded funeral insurance, in Canadafinal need insurance and the U.S.
Our Products and Services
related services. Pre-funded funeral insurance provides whole life insurance or annuity death benefits to fund the costs associated with pre-arranged funerals, which are planned and paid for in advance of death. Our pre-funded funeral insurance products are typically structured as whole life insurance policies in the U.S. and offer limited pay (“Preneed”) or pay for life (“Final Need”) options. In Canada, our pre-funded funeral insurance products are typically structured as limited pay annuity contracts. Product choices are based on the health and financial situation of the customer and the distribution channel.
Consumers have the choice of making their policy payments as a single lump-sum payment, through multi-payment plans that spread payments out over a period of time or as a pay for life policy. Our insurance policy is intended to cover the cost of the prearranged funeral, and the funeral home generally becomes the irrevocable assignee of any proceeds from the insurance policy. However, the insured may name a beneficiary for excess proceeds; otherwise, any excess proceeds are paid to the insured’s estate. The funeral home agrees to provide the selected funeral at death in exchange for the policy proceeds. Because the death benefit under many of our policies is designed to grow over time, it assists the funeral firmhome that is the assignee in managing its funeral inflation risk. Assurant doesWe do not provide any funeral goods andor services in connection with our pre-funded funeral insurance policies; thepre-funded funeral life insurance and annuity policies pay death benefits in cash only.
Distribution and Clients
Assurant distributes its pre-funded funeral insurance products through funeral homes, general agents and funeral home partners in both the U.S. and Canada. We distribute our pre-funded funeral insurance products through two distribution channels:channels in the U.S. and Canada: the independent funeral home market (in Canada)or final expense industry through general agents representing those locations, and corporate funeral home partners (in both the U.S. and Canada).partners. Our policies are sold by licensed insurance agents or enrollers, who in some cases may also be a funeral director.directors.
We are the sole provider of pre-funded funeral insurance for Service Corporation International (“SCI”) in Canada and the U.S. SCI is the largest funeral provider in North America based on total revenues. Our exclusive distribution partnership with SCI runs through 2024 in the U.S. runs through 2024;and up to mid-2021 in Canada,Canada.
As of December 31, 2020, no single Global Preneed client accounted for 10% or more of our consolidated revenue. However, Global Preneed is dependent on a few clients and the exclusive agreement runs through September 2018.loss of any one or more such clients could have a material adverse effect on our results of operations and cash flows. See “Item 1A – Risk Factors – Business, Strategic and Operational Risks – Our revenues and profits may decline if we are unable to maintain relationships with significant clients, distributors and other parties, or renew contracts with them on favorable terms, or if those parties face financial, reputational or regulatory issues.”
Our Addressable MarketMarkets and Market Activity
Growth in preneedGlobal Preneed sales has been traditionally driven by distribution withpartners. There is a high correlation between new sales of pre-funded funeral insurance and the number of preneed counselors or enrollers marketing the product and expansion in sales and marketing capabilities. In addition, as alternative distribution channels are identified, such as targeting affinity groups and

employers, we believe growth in this market could accelerate. We believe that the preneed market is characterized by an aging population combined with low penetration of the over-65 market with approximately 10,000 baby boomers turning 65 every day.market.
We intend to increaseOur strategy includes increasing sales by broadening our distribution relationships and increasing share in Canada.relationships. Through our general agency system, we provide programs and a sales force for our funeral firmhome clients to increase their local market share. In the U.S., we also intend to direct funerals to SCI’s funeral locations and reduce SCI’s cost to sell and manage its preneed operation through theirits sales counselors and third-party sellers. We integrate our processes with SCI’s insurance production to support SCI managing theirSCI’s
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management of its preneed business. We are also expanding our complementary non-insurance products and services, including our executor assist product that helps executors manage a deceased’s accounts.
Risk Management
Global Preneed generally writes whole life insurance policies with increasing death benefits and obtains the majority of its profits from interest rate spreads. Interest rate spreads refer to the difference between the death benefit growth rates on pre-funded funeral insurance policies and the investment returns generated on the assets we hold related to those policies. To manage these spreads, we monitor the movement in new money yields and evaluate our actual net new achievable yields monthly. This information is used to evaluate rates to be credited on applicable new and in force pre-funded funeral insurance policies and annuities. In addition, we review asset benchmarks and perform asset/liability matching studies to maximize yield and reduce risk.
Global Preneed utilizes underwriting to select and price insurance risks. We regularly monitor mortality assumptions, particularly during the COVID-19 pandemic, to determine if experience remains consistent with these assumptions and to ensure that our product pricing remains appropriate. We periodically review our underwriting, agent and policy contract provisions and pricing guidelines so that our policies remain competitive and supportive of our marketing strategies and profitability goals.
Most of our pre-funded whole-life funeral insurance policies have increasing death benefits, some of which are pegged to changes in the Consumer Price Index (“CPI”(the “CPI”). We have employed risk mitigation strategies, including the use of derivative instruments, to seek to minimize our exposure to a rapid increase in inflation, including derivative instruments.inflation. However, exposure can still exist due to potential differences in the amount of businessour liability under existing insurance policies and the notional amount of protection provided by our derivative instruments and other risk mitigation strategies.
Competition
Our businesses focus on lifestyle and housing products and related services within the protection.broader insurance and other markets. Although we face global competition in each of our businesses, we believe that no single competitor competes against us in all of our business lines. Across Global Lifestyle, Global Housing and Global Preneed, we compete for business, customers, agents and other distribution relationships with many insurance companies, financial services companies, mobile device repair and logistics companies, technology and software companies and specialized competitors that focus on one market, product or service. We must respond to the threat of disruption by traditional players, such as insurers, as well as from new entrants, such as “Insurtech” start-up companies and others. Competition in each business is based on a number of factors, including, but not limited to, scope of products and services offered, ability to tailor products and services to client and consumer needs, product features and terms, pricing, technology offerings, diversity of distribution resources, brand recognition, costs, financial strength and ratings, resources, and quality of service, including speed of claims payment and the overall customer experience. The relative importance of these factors varies by product and market. To remain competitive in many of our businesses, we must also anticipate and respond effectively to changes in customer preferences, new industry standards, evolving distribution models, disruptive technology developments and alternate business models. For further information on the risks associated with competition, see “Item 1A – Risk Factors – Business, Strategic and Operational Risks – Significant competitive pressures, changes in customer preferences and disruption could adversely affect our results of operations.
Human Capital Resources
The cornerstone of Assurant is the employees who bring our purpose, values and commitments to life each day for the millions of customers we serve worldwide. We believe in fostering a diverse, equitable and inclusive culture to drive growth and innovation. We regularly evaluate our practices and policies to support ongoing investments in competitive total rewards, wellbeing programs and learning and development opportunities, while prioritizing the safety of our employees who are critical to our long-term success.
As of December 31, 2020, Assurant had approximately 14,100 employees, including approximately 13,600 full-time employees, in 21 countries. While 82% of the workforce was in North America, our presence continues to grow in Europe, Latin America and Asia Pacific. Our employees span a wide range of roles and possess an array of skills, including both insurance and business services, in support of our strategy to enable the increasingly connected lifestyles of consumers. This is reflected in our workforce mix with 51% hourly and 49% salaried employees, as well as our global turnover rate. Including all hourly employees in our service and logistics centers, where annual turnover rates are much higher in the market, our global turnover rate was 16%; for salaried and managerial roles, our global turnover rate was 9%. The Board of Directors (the “Board”), through the Nominating and Corporate Governance Committee and Compensation Committee, oversee the significant human capital management programs of Assurant, which are led by Assurant’s Chief Executive Officer and Chief Administrative Officer.
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Fostering Diversity, Equity and Inclusion
At Assurant, we believe diversity, equity and inclusion (“DE&I”) fosters innovation and creates growth opportunities by strengthening employee engagement for the benefit of all of our stakeholders. We believe diverse teams and inclusive cultures perform better by improving our ability to respond to the changing global marketplace and social landscape.
We are committed to gender, racial and ethnic diversity at all levels of the Company. As of December 31, 2020, women comprised 63% of our global workforce, 35% at the managerial levels, 33% at the Assurant Management Committee level and 25% of our Board; and 52% of our global workforce, 37% at the managerial levels, no current representation at the Assurant Management Committee level and 25% of our Board identified as racially or ethnically diverse.
We are committed to continuing to increase representation and participation of under-represented groups within Assurant. In 2020, we established an Executive Inclusion Council, chaired by our Chief Executive Officer and comprised of our Management Committee, to provide leadership oversight, engagement and accountability throughout Assurant to foster greater DE&I. Our Chief Administrative Officer has direct oversight and responsibility for our DE&I strategy.
We recruit talent in diverse communities, through strategic and educational partnerships that bring greater visibility and expertise. We continue to strengthen our recruiting and talent practices to identify and remove inherent biases that could influence outcomes, including enterprise-wide diversity training and the implementation of diverse slate and interviewing requirements for all managerial and above job openings.
Pay Equity
Assurant is committed to pay equity. Our compensation practices and programs consider a variety of factors designed to set fair and equitable compensation levels. We take a holistic approach to evaluating and aligning roles with compensation levels based on job responsibilities, market competitiveness, geographical location, strategic importance of roles and other relevant factors. We periodically evaluate our compensation practices and in 2020, we launched a multi-step process to ensure that we are compensating equitably across employees performing similar job responsibilities. We also have identified other priorities, including ensuring we have competitive wages, particularly for our hourly employees.
Prioritizing Health, Safety and Wellbeing
We are committed to the health and safety of our employees as we believe the success of our business is directly connected to their wellbeing. In addition to providing robust compensation and benefits programs and opportunities to invest in their financial future, we also offer employees and their families access to a variety of health and wellness programs. Our Total Rewards programs help to provide protection and security concerning events that may require time away from work or that impact their financial wellbeing, such as paid time off, family leave, family care resources and flexible work schedules. Our Global Employee Assistance Plan provides additional support to help employees and their families access critical resources for their wellbeing, including financial, physical and mental health.
In response to the COVID-19 pandemic, we provided additional support for our employees, as well as the communities in which we operate, while also complying with government regulations and health guidelines. See “ – Business – 2020 Highlights” above for additional information. We also increased communication and engagement opportunities with employees, including more frequent global town halls and leadership outreach.
Training and Development
Talent development is essential to Assurant’s success. We continually invest in our employees’ career growth and provide employees with a wide range of training and development opportunities, including face-to-face, virtual, social and self-directed learning, mentoring and external development opportunities. Strengthening employees’ leadership and professional skills through various trainings and awareness campaigns are also designed to foster a culture of strong ethics and compliance. Assurant also supports employees in the attainment of certifications and the continuing education required by certain professional organizations.
We gather the voice of employees as part of regular surveys with the last one completed in 2019. Our overall employee engagement score was 81% favorable, highlighting that employees are generally engaged and aligned with the Company’s priorities. In 2020, the Company began working with a third-party to rollout an enterprise listening program designed to offer opportunities for anonymous, real-time feedback between managers and employees and allow for predictive data analysis capabilities so that the enterprise can proactively address needs.
Please refer to our 2020 Social Responsibility Report, upcoming 2021 Social Responsibility Report and 2021 Proxy Statement available on www.assurant.com for more information. The information found on our website and in such reports is not incorporated by reference into and does not constitute a part of this Report.
Ratings 
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Independent rating organizations periodically review the financial strength of insurers, including many of our insurance subsidiaries. Financial strength ratings represent the opinions of rating agencies regarding the ability of an insurance company to meet its financial obligations to policyholders and contract holders. These ratings are not applicable to our common stock, preferred stock or debt securities. Ratings are an important factor in establishing the competitive position of insurance companies.
Rating agencies also use an “outlook statement” of “positive,” “stable,” “negative” or “developing” to indicate a medium- or long-term trend in credit fundamentals which, if continued, may lead to a rating change. A rating may have a stable outlook to indicate that the rating is not expected to change; however, a stable ratingoutlook does not preclude a rating agency from changing a rating at any time, without notice.
Most of our active domestic and significant international operating insurance subsidiaries are rated by the A.M. Best Company (“A.M. Best”). In addition, four of our domestic operating insurance subsidiaries are also rated by Moody’s Investor ServicesInvestors Service, Inc. (“Moody’s”) and five are rated by Standard & Poor’s Inc.,S&P Global Ratings, a division of McGraw Hill Companies,S&P Global Inc. (“S&P”). The ratings issued on our companiesoperating insurance subsidiaries by these agencies are announced publicly and are available from the agencies.
For further information on the risks ofassociated with ratings downgrades, see “Item 1A - Risk Factors -– Financial Risks – A.M. Best, Moody’s and S&P rateA decline in the financial strength ratings of our insurance company subsidiaries and a decline in these ratings could adversely affect our standing in the insurance industryresults of operations and cause our sales and earnings to decreasefinancial condition..

The following table summarizes ourthe financial strength ratings and outlookoutlooks of our domestic and significant international operating insurance subsidiaries as of December 31, 2017:
2020:
A.M. Best (1)
Moody’s (2)
Standard S&
Poor’s P (3)
Company
American Bankers Insurance Company of FloridaAA2A3A
American Bankers Life Assurance Company of FloridaA-A3Baa1A
American Memorial Life Insurance CompanyA-N/AA
American Security Insurance CompanyAA2A3A
Assurant Life of CanadaA-N/AN/A
Caribbean American Life Assurance CompanyA-N/AN/A
Caribbean American Property Insurance CompanyAN/AN/A
Reliable Lloyds Insurance CompanyAN/AN/A
Standard Guaranty Insurance CompanyAN/AN/A
Union Security Insurance CompanyA-B++A3Baa1A
Union Security Life Insurance Company of New YorkA-B++N/AN/A
Virginia Surety Company, Inc. A N/A N/A
Voyager Indemnity Insurance CompanyAN/AN/A
(1)
(1)A.M. Best financial strength ratings range from “A++” (superior) to “D” (poor). Ratings of A and A- fall under the “excellent” category, which is the second highest of A.M. Best’s seven ratings categories. A rating of B++ falls under the “good” category, which is the third highest of A.M. Best’s seven ratings categories. A.M. Best has a stable outlook on all of our domestic and significant international operating insurance subsidiaries’ financial strength ratings range from “A++” (superior) to “S” (suspended). Ratings of A and A- fall under the “excellent” category, which is the second highest of ten ratings categories. Ratings of B+ fall under the "good" category, which is the third highest of ten ratings categories. A.M. Best has a stable outlook on all of Assurant's financial strength ratings.
(2)Moody’s insurance financial strength ratings range from “Aaa” (exceptional) to “C” (extremely poor). A numeric modifier may be appended to ratings from “Aa” to “Caa” to indicate relative position within a category, with 1 being the highest and 3 being the lowest. Ratings of A2 and A3 are considered “good” and fall within the third highest of the nine ratings categories. Moody's has placed Assurant's financial strength ratings under review for downgrade.
(3)S&P’s insurer financial strength ratings range from “AAA” (extremely strong) to “R” (under regulatory supervision). A “+” or “-” may be appended to ratings from categories AA to CCC to indicate relative position within a category. Ratings of A (strong) are within the third highest of the nine ratings categories. S&P has a stable outlook on all of Assurant's financial strength ratings.

Enterprise Risk Management
The Company has made effective risk management a key ongoing corporate objective. As a global risk management provider, the Company faces risks that could have a material adverse effect on its business, financial condition and results of operations. For detailed information on these risks, please see the section entitled “Item 1A - Risk Factors”. Because the risks faced by the Company span a wide variety of disciplines, both senior management and the Board of Directors (“Board”) are involved in oversight of the Company’s risk management policies and practices. As described below and consistent with their charters, the committees of the Board oversee risk management in specific areas and regularly discuss risk-related issues with the entire Board.exception of American Memorial Life Insurance Company, Assurant Life of Canada, Union Security Insurance Company and Union Security Life Insurance Company of New York whose ratings were placed under review with developing implications following our announcement in October 2020 that we were exploring strategic alternatives for Global Preneed, including a potential sale.
In 2016,(2)Moody’s insurance financial strength ratings range from “Aaa” (highest quality) to “C” (lowest rated). A numeric modifier may be appended to ratings from “Aa” to “Caa” to indicate relative position within a category, with 1 being the Company establishedhighest and 3 being the Officelowest. A rating of Risk Management ("ORM”), which coordinatesA3 is considered “upper-medium-grade” and falls within the Company’s risk management activities,third highest of Moody’s nine ratings categories. A rating of Baa1 is considered "medium-grade" and is led byfalls within the Company’s Chief Risk Officer (“CRO”). The Company’s internal risk governance structure is headed by the Executive Risk Committee (“ERC”), which is chaired by our Chief Executive Officer (“CEO”) and composedfourth highest of Moody’s nine ratings categories. Moody's has a stable outlook on all of our CRO, Chief Financial Officer (“CFO”), Chief Operating Officer (“COO”) and Chief Legal Officer. The ERC is responsible fordomestic operating insurance subsidiaries’ insurance financial strength ratings.
(3)S&P’s insurer financial strength ratings range from “AAA” (extremely strong) to “R” (under regulatory supervision). A “+” or “-” may be appended to ratings from categories AA to CCC to indicate relative position within a category. Ratings of A (strong) are within the strategic directivethird highest of the Company’s enterprise risk management and provides updates to the Board. The Enterprise Risk Management Committee (the “ERMC”), which is chaired by our CRO and includes senior members of risk management and other areas of the company, is responsible for the interdisciplinary oversight of business unit and enterprise risks and the design, management and approval of the risk appetite framework and limits. The ERMC reports to the ERC and provides updates to the Finance and Risk Committee of the Board (the “F&RC”).
The Company alsoS&P’s ten ratings categories. S&P has a Business Risk Committee, Finance and Investment Risk Committee and Insurance Risk Committee, which are each composedstable outlook on all of managers from across the Company with knowledge related to the scope of the committee. Each committee is responsible for the oversight, management and reporting of different sets of risks. These committees report to the ERMC and have issue-specific committees that report to them. The ORM develops risk assessment and risk management policies, facilitates reporting and prioritizing in the assessment of risk, and coordinatesour domestic operating insurance subsidiaries’ insurer financial strength ratings with the committees described above, the Internal Audit Services department,exception American Memorial Life Insurance Company and other corporate committees and departments chargedUnion Security Insurance Company whose ratings were placed on Credit Watch with functions related to risk management.

As the focus committeedeveloping implications following our announcement in October 2020 that we were exploring strategic alternatives for enterprise risk management, the F&RC reviewsGlobal Preneed, including a number of enterprise risks, including with respect to the Company’s operating segments and the Company’s investment, financing, capital management and catastrophe reinsurance activities. The F&RC regularly reviews risks, policies, strategies and outcomes in those areas with the CFO and Chief Investment Officer. Although the F&RC acts as the focus committee of the Board for enterprise risk management matters, the full Board maintains responsibility for and is actively involved in oversight of enterprise risk management. In addition, the Audit Committee focuses on risks relating to financial reporting, legal compliance, ethics, fraud deterrence and internal controls and procedures; the Compensation Committee focuses on risks relating to executive retention and compensation plan design.
Regulationpotential sale.
The Company is
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Regulation
We are subject to extensive federal, state and international regulation and supervision in the jurisdictions where it doesin which we do business. Regulations vary from jurisdiction to jurisdiction.
The following is a summary of significant regulations that apply to our businesses, and where applicable, our health business wind-down operations, but is not intended to be a comprehensive review of every regulation to which the Company iswe are subject. For information on the risks associated with regulations applicable to us, see “Item 1A – Risk Factors –Business, Strategic and Operational Risks”, “Item 1A – Risk Factors –Technology, Cybersecurity and Privacy Risks” and “Item 1A – Risk Factors – Legal and Regulatory Risks.”
Holding Company Insurance Regulations
Under applicable insurance holding company regulations, no person may acquire a controlling interest in the Company pleaseor any of our insurance company subsidiaries, unless such person has obtained prior regulatory approval for such acquisition. Under these laws, “control” is presumed when any person acquires or holds, directly or indirectly, 10% or more of our common stock or of the voting securities of any of our insurance company subsidiaries. To obtain approval, the proposed acquiror must file an application with the relevant regulator, including the regulator for the insurance subsidiaries we have established in the Netherlands. For more information on the risks associated with holding company insurance regulations, see Item“Item 1A “Risk Factors.” – Risk Factors – Business, Strategic and Operational Risks – Applicable laws and our certificate of incorporation and by-laws may discourage takeovers and business combinations that some stockholders might consider to be in their best interests.
U.S. Insurance Regulation
We are subject to the insurance holding company laws in the states and territories where our insurance companies are domiciled. These laws generally require insurance companies within the insurance holding company system to register with the insurance departments of their respective states and territories of domicile and to furnish reports to such insurance departments regarding capital structure, ownership, financial condition, risk management, corporate governance, general business operations and intercompany transactions. These laws also require that transactions between affiliated companies be fair and equitable. In addition, certain intercompany transactions, changes of control, certain dividend payments and certain transfers of assets between the companies within the holding company system are subject to prior notice to, or approval by, state regulatory authorities.authorities in such states and territories.
We are licensed to sell insurance through our insurance subsidiaries in all 50 states, Puerto Rico and the District of Columbia. Like all U.S. insurance companies, our insurance subsidiaries are subject to regulation and supervision in the jurisdictions where they do business. In general, these regulations are designed to protect the interests of policyholders, and not necessarily the interests of shareholders and other investors. To that end, the laws of the various states and other jurisdictions establish insurance departments with broad powers with respect to such things as:
licensing;
capital, surplus and dividends;
underwriting requirements and limitations (including, in some cases, minimum or target loss ratios);
entrance into and exit from states;markets;
introduction, cancellation and termination of certain coverages;
statutory accounting and annual statement disclosure requirements;
product types, policy forms and mandated insurance benefits;
premium rates;
fines, penalties and assessments;
claims practices, including occasional regulatory requirements to pay claims on terms other than those mandated by underlying policy contracts;
transactions between affiliates;
the form and content of disclosures to consumers;
the type, amounts and valuation of investments;
annual tests of solvency and reserve adequacy;
assessments or other surcharges for guaranty funds and the recovery of assessments through premium increases; and
market conduct and sales practices of insurers and agents.

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Dividend Payment Limitations. OurAssurant, Inc. is a holding company’scompany and, as such, has limited direct operations of its own. Our assets consist primarily of the capital stock of our subsidiaries. Accordingly, our holding company’s future cash flows depend upon the availability of dividends and other statutorily permissible payments from our subsidiaries. TheOur subsidiaries’ ability to pay such dividends and to make such other payments is regulated by the states and territories in which our subsidiaries are domiciled. These dividend regulations vary from statejurisdiction to statejurisdiction and by type of insurance provided by the applicable subsidiary, but generally require our insurance subsidiaries to maintain minimum solvency requirements and limit the amount of dividends these subsidiaries can pay to the holding company.us. For more information, please see Item“Item 7 “Management’s– Management’s Discussion and Analysis of Financial Condition and Results of Operations - Liquidity and Capital Resources - Regulatory Requirements.”Requirements” and “Item 1A – Risk Factors – Legal and Regulatory Risks – Changes in insurance regulation may reduce our profitability and limit our growth”.
Risk-Based Capital Requirements. In order to enhance the regulation of insurer solvency, the National Association of Insurance Commissioners (“NAIC”(the “NAIC”) has established certain risk-based capital (“RBC”) standards applicable to life, health and property and casualty insurers. Risk-based capital,RBC, which regulators use to assess the sufficiency of an insurer’s statutory capital, is calculated by applying factors to various asset, premium, expense, liability and reserve items. Factors are higher for items which inthat the NAIC’s view haveNAIC views as having greater underlying risk. The NAIC periodically reviews the risk-based capitalRBC formula and changes to the formula could occur in the future. In addition, in December 2020, the NAIC adopted a group capital calculation tool using an RBC aggregation methodology for all entities within the insurance holding company system, including non-U.S. entities. The goal is to provide U.S. regulators with a method to aggregate the available capital and the minimum capital of each entity in a group in a way that applies to all groups regardless of their structure in order to identify risks that may emanate from an insurer’s holding company system. The NAIC has stated that the calculation will be a regulatory tool and will not constitute a requirement or standard. State legislatures are expected to begin adoption of the group capital calculation model regulations in 2021.
Investment Regulation. Insurance company investments must comply with applicable laws and regulations that prescribegovern the kind, quality and concentration of investments.investments made by insurance companies. These regulations require diversification of insurance company investment portfolios and limit the amount of investments in certain asset categories.
Financial Reporting. Regulators closely monitor the financial condition of licensed insurance companies. Our insurance subsidiaries are required to file periodic financial reports with insurance regulators. Moreover, states and territories regulate the form and content of these statutory financial statements.
Products and Coverage. Insurance regulators have broad authority to regulate many aspects of our products and services. Additionally, certain non-insurance products and services we offer, such as service contracts, may be regulated by regulatory bodies other than departments of insurance.insurance and may be subject to consumer protection laws.
Pricing and Premium Rates. Nearly all states and territories have insurance laws requiring insurers to file price schedules and policy forms with the state’s or territory’s regulatory authority. In many cases, these price schedules and/or policy forms must be approved prior to use, and state and territory insurance departments have the power to disapprove increases or require decreases in the premium rates we charge.
Market Conduct Regulation. Activities of insurers are highly regulated by state and territory insurance laws and regulations, whichthat govern the form and content of disclosure to consumers, advertising, sales practices and complaint handling. State and territory regulatory authorities enforce compliance through periodic market conduct examinations.
Guaranty Associations and Indemnity Funds. Most states and territories require insurance companies to support guaranty associations or indemnity funds, which are established to pay claims on behalf of insolvent insurance companies. These associations may levy assessments on member insurers. In some states and territories, member insurers can recover a portion of these assessments through premium tax offsets and/or policyholder surcharges.
Insurance Regulatory Initiatives. The NAIC, state and territory regulators and professional organizations have considered and are considering various proposals that may alter or increase state and territory authority to regulate insurance companies and insurance holding companies. Please see ItemFor example, in December 2020, the NAIC Property and Casualty Committee adopted the NAIC Real Property Lender-Placed Insurance Model Act (the “LPI Model Act”), which is expected to be discussed and voted for adoption by the NAIC in the Spring of 2021. The LPI Model Act governs the insurance that a mortgage servicer obtains when a borrower fails to obtain or maintain required insurance. See “Item 1A “Risk– Risk Factors -– Legal and Regulatory Risks – Changes in insurance regulation may reduce our profitability and limit our growth” for a discussion of the risks related to such initiatives.
Federal Regulation
Although our business in the United States is primarily regulated by the states, federal initiatives often have an impact on our business in a variety of ways. Impacted areas include financial services regulation, privacy, tort reform legislation and taxation. In addition, various forms of direct and indirect federal regulation of insurance have been proposed from time to time,
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including proposals for the establishment of an optional federal charter for insurance companies. See “Item 1A – Risk Factors – Legal and Regulatory Risks – Our business is subject to risks related to litigation and regulatory actions.”
Employee Retirement Income Security Act. We are subject to regulation under the Employee Retirement Income Security Act of 1974, as amended (“ERISA”). ERISA places certain requirements on how the Companywe may administer employee benefit plans covered by ERISA. Among other things, regulations under ERISA set standards for certain notice and disclosure requirements and for claim processing and appeals.
Gramm-Leach-Bliley Act, HIPAA and HITECH Act. Certain of our activities are subject to the privacy regulationsrequirements of the Gramm-Leach-Bliley Act, which, along with regulations adopted thereunder, generally requires insurers to provide customers with notice regarding how their nonpublic personal financial information is used and to provide them with the opportunity to “opt out” of certain disclosures, if applicable. In addition, the Health Insurance Portability and Accountability Act of 1996, including the Health Information Technology for Economic and Clinical Health Act and its accompanying Omnibus Rule (“HIPAA”), impose various requirements on covered entities. Some of our entities are subject to HIPAA regulations and are required to ensure the privacy and security of protected health information.
Dodd-Frank Wall Street Reform and Consumer Protection Act. Regulations under the Dodd-Frank Wall Street Reform and Consumer Protection Act (the “Dodd-Frank Act”) address mortgage servicers’ obligations to correct errors asserted by mortgage loan borrowers; to provide certain information requested by such borrowers; and to provide protections to such

borrowers in connection with lender-placed insurance.Lender-placed Insurance. These requirements affect our operations because, in many instances, we administer such operations on behalf of our mortgage servicer clients. While the Consumer Financial Protection Bureau ("CFPB"(the “CFPB”) does not have direct jurisdiction over insurance products, it is possible that additional regulations promulgated by the CFPB such as those mentioned, may extend its authority more broadly to cover these products and thereby affect the Companyus or our clients.
Patient ProtectionTax Reform. On December 22, 2017, the U.S. Tax Cuts and Affordable Care Act. Although health insurance is generally regulated atJobs Act (the “TCJA”), which significantly amended the state level,Internal Revenue Code of 1986, was enacted. Of particular interest to the Affordable Care Act introduced a significant component of federal regulation for health insurers. AlthoughCompany was the Assurant Health business is in runoff, some provisionsreduction of the Affordable Care Act continuecorporate tax rate from 35% to apply21%. In addition, the TCJA eliminated the 20-year carryforward period and made it indefinite for federal net operating losses generated in tax years after December 31, 2017. The recently appointed Biden Administration is expected to us.revise the TCJA to increase the corporate tax rate and impose a new minimum tax on book income for certain companies. Until the revisions to the TCJA are enacted, it is difficult to assess their scope and overall impact to the Company.
 International Regulation
We are subject to regulation and supervision of our international operations in various jurisdictions. These regulations, which vary depending on the jurisdiction, include, among others, anti-corruption laws; solvency and market conduct regulations; various privacy, insurance, tax, tariff and trade laws and regulations; and corporate, employment, intellectual property and investment laws and regulations. The Company operatesWe operate in various jurisdictions, including Canada, the U.K., France, Argentina, Australia, Brazil, Puerto Rico, Chile, Peru, Colombia, Germany, India, the Netherlands, New Zealand, Spain, Italy, Hungary, Mexico, Japan, South Korea, China and ChinaSingapore, and our businesses are supervised by local regulatory authorities ofin these jurisdictions. We also have business activities in Peru and Colombia where
On January 31, 2020, the U.K. withdrew from the E.U. (referred to as “Brexit”) with a transition period that extended to December 31, 2020. As a result, we have gained access to these markets by registering certain entities, where required, to act as reinsurers.
Ourestablished insurance operationssubsidiaries in the U.K., for example, are subjectNetherlands and obtained regulatory approval to regulation by the Financial Conduct Authority and Prudential Regulation Authority. Authorized insurers are generally permitted to operate throughout the rest of the European Union, subject to satisfying certain requirements of these regulatory bodies and meeting additional local regulatory requirements. In March 2017, the U.K. formally initiated the process to leave the E.U. (commonly referred to as "Brexit"). Brexit negotiations are ongoing and its impact on U.K. insurers and entities operating on a cross-border basis within the E.U. is uncertain. Assurant is in the process of incorporating an insurance entity within the E.U. to ensure the Company has continuedcontinue our access to the European markets after Brexit has concluded.with immediate effect. Existing E.U. liabilities have been transferred to the new Dutch entities. Post-transition period changes to the E.U. and U.K. legal, trade and regulatory frameworks could increase our compliance costs and subject us to operational challenges in the region.
Additionally, the International Association of Insurance Supervisors (the “IAIS”) is developing a model common framework for the supervision of Internationally Active Insurance Groups (“IAIGs”), which includes group-wide supervisory oversight across national boundaries and the establishment of ongoing supervisory colleges. The Company qualifiesWe qualify for the IAIG designation,designation; however, at present time no regulatory body has applied to supervise the Companyus in this manner. The IAIS is looking to implement the International Capital Standard over the coming years, however weyears. We do not expect the Company to be involved in the early development of the framework. At this time, we cannot predict what additional capital requirements, compliance costs or other burdens these requirements would impose on us.
The Company must also comply with the recently enacted E.U. General Data Protection Regulation (“GDPR”). All E.U. Member States must implement GDPR by May 2018. The regulation’s goal is to impose increased individual rights and protections for all personal data located or originating from the E.U. GDPR is extraterritorial in that it applies to all business in the E.U. and any business outside the E.U. that process E.U. personal data of individuals in the E.U. Moreover, there are significant fines associated with non-compliance.
Securities and Corporate Governance Regulation  
As a company with publicly tradedpublicly-traded securities, the Company iswe are subject to certain legal and regulatory requirements applicable generally to public companies, including the rules and regulations of the U.S. Securities and Exchange Commission (the “SEC”) and the New York Stock Exchange (the “NYSE”) relating to public reporting and disclosure, accounting and financial reporting, and corporate governance and other matters. Additionally, Assurant, Inc. iswe and our subsidiaries are subject to the corporate governance laws of Delaware, its stateour respective jurisdictions of incorporation. incorporation or formation.
CertainDuring part of 2020, one of our subsidiaries arewas a registered investments advisersinvestment adviser and as such arewas subject to the Investment Advisers Act of 1940, as amended (the “Advisers Act”). The Advisers Act, together with the SEC’s regulations and interpretations thereunder, imposes substantive and material restrictions and requirements on the operations of registered investment advisers that cover, among other things, disclosureadvisers. In October 2020, we deregistered this entity and none of information about our business to clients; maintenance of written policiessubsidiaries are currently registered as an investment adviser.
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Consumer Protection Laws
Numerous federal, state and procedures; maintenance of extensive books and records; restrictions oninternational consumer protection laws affect the types of fees we may charge, including performance fees; solicitation arrangements; engaging in transactions with clients; maintaining an effective compliance program; custody of client assets; client privacy; advertising; pay-to-play; and cybersecurity. The SEC is authorized to institute proceedings and impose sanctions for violationsCompany. For example, as part of the AdvisersDodd-Frank Act, ranging from finesCongress established the CFPB to supervise and censuresregulate institutions that provide certain financial products and services to termination of an adviser’s registration.consumers. Although the consumer financial services subject to the CFPB’s jurisdiction generally exclude insurance businesses, the CFPB may have authority to regulate certain non-insurance consumer services we provide.
Anti-Corruption Regulation
We are subject to certain U.S. and foreign laws applicable to businesses generally, including anti-corruption laws. The Foreign Corrupt Practices Act of 1977 (the "FCPA"“FCPA”) regulates U.S. companies in their dealings with foreign officials prohibitingand prohibits bribes and similar practices. In addition, the U.K. Anti-Bribery Act has wide applicability to certain activities that

affect U.K. companies, their commercial activities in the U.K., and potentially that of their affiliates located outside of the U.K. Anti-bribery and corruption laws and regulations continue to be implemented and/or enhanced across most of the jurisdictions in which we operate.
Cybersecurity and Privacy Regulation
We are subject to a variety of laws and regulations in the U.S. and abroad regarding privacy, data protection and data security. These laws and regulations are continuously evolving and developing. For example, the E.U. General Data Protection Regulation (“GDPR”), which became effective in May 2018, greatly increased the jurisdictional reach of the European Commission’s laws and added a broad array of requirements for handling personal data, such as the public disclosure of significant data breaches, privacy impact assessments, data portability and the appointment of data protection officers. GDPR’s goal is to impose increased individual rights and protections for all personal data located in or originating from the E.U. GDPR is extraterritorial in that it applies to all business in the E.U. and any business outside the E.U. that processes E.U. personal data of individuals in the E.U. There are significant fines associated with non-compliance with GDPR. Since the enactment of GDPR, other countries where we conduct business have or are in the process of enacting stricter data protections laws that model GDPR, including Brazil and Japan.
At the state level, the NAIC Insurance Data Security Model Law is being enacted in a number of states, imposing an array of detailed security measures on insurance companies and requiring annual attestation of our security program. In 2020, California passed a second comprehensive privacy law that further increases California residents’ privacy rights in a manner similar to GDPR and established the California Protection Privacy Agency to regulate and enforce the new privacy law. In addition, the New York State Department of Financial Services (“NYDFS”) has issued cybersecurity regulations that impose an array of detailed security measures on covered entities. The regulation specifically provides for: (i) controls relating to the governance framework for a cybersecurity program; (ii) risk-based minimum standards for technology systems for data protection; (iii) minimum standards for cyber breach responses, including notice to NYDFS of material events; and (iv) identification and documentation of material deficiencies, remediation plans and annual certifications of regulatory compliance to the NYDFS.
Environmental Regulation  
Because we own and operate real property, we are subject to federal, state and local environmental laws. Potential environmental liabilities and costs in connection with any required remediation of such properties is an inherent risk in property ownership and operation. UnderAdditionally, under the laws of several states, contamination of a property may give rise to a lien on the property to secure recovery of the costs of the cleanup, which could have priority over the lien of an existing mortgage against the property. To the extent we hold a mortgage loan on any property and thereby impairsubject to such a lien, our ability to foreclose on that property should the related loan be in default. In addition,default would be impaired. Further, under certain circumstances, we may be liable for the costs of addressing releases or threatened releases of hazardous substances at properties securing mortgage loans held by us.
Other Regulation
As the Company continueswe continue to grow and evolve itsour business mix to cover other non-insurance based products and services, it becomeswe have and will continue to become subject to other legal and regulatory requirements, including regulations of the Consumer Financial Protection BureauCFPB and other federal, state and municipal regulatory bodies, as well as additional regulatory bodies in non-U.S. jurisdictions. Examples include importU.S. and exportlocal customs and trade complianceregulations for the movement of mobile devices across geographic borders andborders; health, safety, labor and environmental regulations impacting our mobile supply chain operations.operations; and antitrust and competition-related laws and regulations that may impact future transactions or business practices.
Enterprise Risk Management
We employ a risk governance structure, overseen by senior management and our Board and coordinated by the Risk Management function to provide a common framework for evaluating the risks embedded in and across our businesses and functional areas, developing risk appetites, managing these risks and identifying current and future risk challenges and opportunities.
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Governance
Other InformationRisk management is the responsibility of the Chief Strategy and Risk Officer, who leads the Risk Management function and reports directly to the Chief Executive Officer and regularly reports to the Finance and Risk Committee of the Board and to the Board. Our risk management framework cascades downwards into the enterprise through various management committees. Our risk governance structure is headed by the Executive Risk Committee, comprised of the Chief Executive Officer, the Chief Financial Officer, the Chief Strategy and Risk Officer and the Chief Legal Officer. The Executive Risk Committee reviews the most significant risks, the alignment to the risk appetite of the Company, and the mitigation and remediation plans that correspond to these risks.
Board of Directors and Committee Oversight
The Board, directly and through its committees as described below and in their charters, oversees our risk management policies and practices and regularly discusses risk-related issues. The Board reviews management’s assessment of the Company’s key enterprise risks annually and management’s strategy with respect to each risk. The Nominating and Corporate Governance Committee reviews Board and committee oversight of the key risks. The Board and its committees receive updates from management on specific risks throughout the year.
EmployeesThe Audit Committee reviews the Company’s policies with respect to risk assessment and risk management and coordinates with the Finance and Risk Committee with respect to Board oversight of risk management and enterprise risk management activities. The Audit Committee also focuses on risks relating to financial statements, internal control over financial reporting, and compliance with legal and regulatory requirements. The Finance and Risk Committee receives regular risk management updates and also focuses on risks relating to investments, capital management and catastrophe reinsurance. The Compensation Committee focuses on risks relating to executive retention and compensation plan design, and the Nominating and Corporate Governance Committee focuses on risks relating to director and management succession and environmental, social and governance (“ESG”) issues, including diversity. The Information Technology Committee, which was formed in May 2020, is responsible for oversight of risk management with respect to information technology. This includes oversight of cybersecurity policies, controls and procedures, such as procedures to identify and assess internal and external cybersecurity risks.
Management Oversight
Risk Management coordinates our risk management activities and is headed by our Global Head of Risk, who reports to the Chief Strategy and Risk Officer. Risk Management develops risk assessment and risk management policies and facilitates identification, management, measurement and reporting of risks. Risk Management also coordinates with the compliance and other departments and internal committees overseeing risk to develop recommendations for risk limits.
We had approximately 14,750 employees, including approximately 13,600 full-time employees,Risk Appetite, Identification and Assessment, Monitoring and Reporting
Risk appetite is used to reasonably ensure that we manage the types and amount of risk we are willing to assume, consistent with our business strategy and objectives.Using metrics allows for a cohesive assessment of risk, resources and strategy, and supports management and the Board in making well-informed business decisions. The Company’s risk appetite is subject to Board oversight.
Risk Management relies on a combination of activities and processes to provide analysis and seek assurance that material risks have been identified and managed as appropriate. Risk Management facilitates an annual Risk and Control Self-Assessment, which assists in identifying the top enterprise risks for the following year. Risk owners from each of December 31, 2017. The Company has employeesthe Company’s key business and functional areas assess current and future risks within their areas and the effectiveness of controls in Argentina, Brazil, Italy, Spain and Mexico that are represented by labor unions and trade organizations. We believe that employee relations are satisfactory.place. Risk Management presents results to management and action plans are agreed as necessary. This annual assessment is also used to identify potential emerging risks.
Risk Management monitors and manages internal and external risk reporting using a central risk depository as the single source for risk information. The register collects information obtained from the processes described above and other sources. Risks are classified using an enterprise-wide risk taxonomy.Key enterprise risks are reviewed with the Board as described above.
Available Information 
Our Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K the Statements of Beneficial Ownership of Securities on Forms 3, 4 and 5 for our Directors and Officers and all amendments to such reports filed or furnished pursuant to Section 13(a) or 15(d) of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), as well as the Statements of Beneficial Ownership of Securities on Forms 3, 4 and 5 for our directors and officers, are available free of charge through the SEC website at www.sec.gov. These documents are also available atWe make our periodic reports and other information filed with or furnished to the SEC's Public Reference Room at 100 F Street, NE, Washington, DC 20549. Further information on the operation of the Public Reference room can be found by calling the SEC at 1-800-SEC-0330. These documents are also available, free of charge, through the Investor Relations page of our website (www.assurant.com) as soon as reasonably practicable after filing. Otherthey are electronically filed with or furnished to the SEC. Except as
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specifically noted, the information found on our website is not incorporated by reference into, and does not constitute a part of, this Report or any other report filed with or furnished to the SEC.

Item 1A. Risk Factors
Certain factors may have a material adverse effect on our business, financial condition, and results of operations.operations and cash flows. You should carefully consider them, along with the other information presented in this report.Report. It is not possible to predict or identify all such factors.
Risks Related Additional risks and uncertainties that are not yet identified or that we currently believe to Our Transaction with The Warranty Group
Webe immaterial may not be able to successfully or timely complete the pending transaction with The Warranty Group (“TWG”).also materially harm our business, financial condition, results of operations and cash flows.
The completionfollowing is a summary of the pending transaction with TWG is subject to the satisfaction of certain conditions set forth in the Amended and Restated Agreement and Plan of Merger dated as of January 8, 2018 (the “A&R Merger Agreement”), including the expiration or termination of applicable waiting periods under antitrust laws, the receipt of certain regulatory and governmental approvals, there being no material adverse effect on the Company or TWG prior to the closing of the transaction and other customary conditions. The Company will be unable to complete the proposed transaction until each of the conditions to closing is either satisfied or waived.
In deciding whether to grant certain of the government approvals, the relevant governmental entity may impose certain requirements or obligations as conditions for its approval or in connection with its review. The Company can provide no assuranceprincipal risks that it will obtain the necessary approvals or that any required conditions will not have an adverse effect on the Company following the completion of the transaction. In addition, the Company can provide no assurance that these conditions will not result in the abandonment of the pending transaction.

The A&R Merger Agreement may be terminated prior to closing under certain circumstances. For example, if at the time when the closing conditions have been met, the Company Pre-Closing Stock Price (as defined in the A&R Merger Agreement) has decreased or increased more than 20% from $95.4762, TWG or the Company, respectively, will have the right to terminate the A&R Merger Agreement unless the other party elects to adjust the consideration pursuant to the A&R Merger Agreement. The A&R Merger Agreement may also be terminated by either party if the closing has not occurred by December 17, 2018.
Matters relating to the transaction (including integration planning) have required and will continue to require substantial commitments of time and resources, which could otherwise have been devoted to other opportunities. The Company may be required to pay significant costs relating to the transaction, whether or not the transaction is consummated. In addition, in certain circumstances, the Company may be required to pay a termination fee or reimburse TWG’s expenses in connection with a termination of the A&R Merger Agreement. For these and other reasons, our failure to complete the pending transaction could adversely affect our business, operatingfinancial condition, results and financial condition.
If we are unable to integrate TWG effectively we may not realize the anticipated benefits of the pending transaction.
Strategic transactions like the TWG transaction create numerous uncertainties and risks and require significant effort and expenditures. We will need to effectively manage the integration of TWG and its personnel as well as changes in operations and systems. We may encounter unexpected difficulties or incur unexpected costs, including diversion of management’s attention to integration of operations and corporate and administrative infrastructures; difficulties in achieving anticipated business opportunities and growth prospects from combining the businesses of TWG with that of Assurant; difficulties in the integration of operations and systems; difficulties in the assimilation of employees and corporate cultures; and challenges in keeping existing customers and obtaining new customers.
If any of these factors impairs our ability to integrate our operations with those of TWG successfully or on a timely basis, we may not be able to realize the anticipated operating synergies and efficiencies, anticipated revenues, earnings and profitable growth and other expected benefits from combining the businesses. In addition, we may be required to spend additional time or money on integration that otherwise would be spent on the development and expansion of our business.
The market price of our common stock may decline following the closing of the transaction if the integration of TWG is unsuccessful, takes longer than expected or fails to achieve financial benefits to the extent anticipated by financial analysts or investors, or the effect of the business combination on the financial results of the combined company is otherwise not consistent with the expectations of financial analysts or investors.
We expect to incur significant additional indebtedness to finance our acquisition of TWG, which could affect our financial position.
We expect to finance our proposed acquisition of TWG with a combination of external financing, which is expected to include additional indebtedness, as well as cash on hand.  Incurring additional indebtedness may have a number of consequences for us. In particular, it will require us to use cash to pay the principal of and interest on such indebtedness, thereby reducing the amount of cash that may be available for capital expenditures, acquisitions, stock repurchases, dividends or other purposes. It may limit our ability to obtain additional financing in the future on favorable terms. It may also increase our vulnerability to downturns or adverse changes in general economic, industry or competitive conditions, and limit our flexibility to plan for or react to competitive challenges in our business or market conditions.
Following the announcement of our proposed acquisition of TWG, in October 2017, S&P placed the Company’s debt ratings on Creditwatch Negative and Moody’s placed the Company’s debt and financial strength ratings under review for downgrade. Please see “-Risks Related to the Company-Financial Risks--A credit rating agency downgrade of our corporate senior debt rating could significantly impact our business.” 
Risks Related to the Companyflows.
Business, Strategic and CompetitiveOperational Risks
Our revenues and profits may decline if we are unable to maintain relationships with significant clients, distributors and other parties, important to the success of our business, or renew contracts with them on favorable terms, or if those parties face financial, reputational or regulatory issues.
Significant competitive pressures, changes in customer preferences and disruption could adversely affect our results of operations.
The success of our business depends largely on the execution and implementation of our relationshipsstrategy, and contractual arrangements with significant clients, including mortgage servicers, lenders, mobile device carriers, retailers, OEMs, agentsthe continuing service of key executives, senior management and other parties. Many of these arrangements are exclusive and some rely on preferred provider or similar relationships. If our key clients, intermediaries or other parties terminate important business arrangements with us, or renew contracts on terms less favorable to us, our cash flows, results of operations and financial condition could be materially adversely affected. In addition, each of our Global Lifestyle, Global Housing and Global Preneed segments receives a substantial portion of its revenue from a few clients. A reduction in business with or the loss of one or more of our significant clients could have a material adverse effect on the results of operations and cash flows of individual segments or of the Company. Examples of important business arrangementshighly-skilled personnel.

include, at Global Lifestyle, relationships with mobile device carriers, retailers, OEMs and financial and other institutions through which we distribute our products and services. At Global Preneed, we have an exclusive distribution relationship with SCI relating to the distribution of our preneed insurance policies. At Global Housing, we have exclusive and non-exclusive relationships with certain mortgage lenders and manufactured housing lenders and property managers, and in turn we are eligible to insure properties securing loans guaranteed by or sold to government-sponsored entities and serviced by the mortgage loan servicers with whom we do business. In addition, the transfer by mortgage servicer clients of loan portfolios to other carriers or the participation by other carriers in insuring lender-placed insurance risks that we have historically insured could materially reduce our revenues and profits from this business.
We are also subject to the risk that clients, distributors and other parties may face financial difficulties, reputational issues, problems with respect to their own products and services or regulatory restrictions or compliance issues that may lead to a decrease in or cessation of sales of our products and services. If one or more of our clients or distributors, for example in the wireless and related markets, consolidate or align themselves with other companies, we may lose significant business, resulting in material decreases in revenues and profits.
Significant competitive pressures or changes in customer preference could affect our results of operations.
We compete with many insurance companies, financial services companies, mobile device repair and logistics companies, technology and software companies and specialized competitors that focus on one market, product or service for business and customers, and for agents and other distribution relationships. Some of our competitors may offer a broader array of products and services than we do or be better able to tailor those products and services to customer needs, greater diversity of distribution resources, better brand recognition, more competitive pricing, lower costs, greater financial strength, more resources or higher ratings.
There is a risk that purchasers may be able to obtain more favorable terms from competitors, rather than renewing coverage with us. As a result, competition may adversely affect the persistency of our policies, as well as our ability to sell products and provide services. In addition, some of our competitors may price their products or services below ours, putting us at a competitive disadvantage and potentially adversely affecting our revenues and results of operations.
For Global Lifestyle, our ability to adequately and effectively price our products and services is affected by, among other things, the evolving nature of consumer needs and preferences and improvements in technology, which could result in a reduction in consumer demand and in the prices of products and services we offer. For Global Housing, our lender-placed products are not underwritten on an individual policy basis and our contracts with clients require us to issue these policies automatically when a borrower’s insurance coverage is not maintained. Consequently, increases in the risks we assume for homes could potentially adversely affect our results of operations.
New competition and technological advancements could also cause the supply of insurance or other products and services we offer to change, which could affect our ability to price our products at attractive rates. New competitors could enter our markets, take business from us or require us to reduce the prices of our products and services.
In our lender-placed insurance business, we use a proprietary insurance-tracking administration system linked with the administrative systems of our clients to monitor the clients’ mortgage portfolios to verify the existence of insurance on each mortgaged property and identify those that are uninsured. The development by others of competing systems or equivalent capabilities could reduce our revenues and results of operations.
General economic, financial market and political conditions may materially adversely affect our results of operations and financial condition and conditions in the markets in which we operate may negatively affect the results of our business segments.
General economic, financial market and political disruptions could have a material adverse effect on our results of operations and financial condition. Limited availability of credit, deteriorations of the global mortgage and real estate markets, declines in consumer confidence and consumer spending, increases in prices or in the rate of inflation, periods of high unemployment, persistently low or rapidly increasing interest rates and disruptive geopolitical events could contribute to increased volatility and diminished expectations for the economy and the financial markets, including the market for our stock. These conditions could also affect all of our business segments. Specifically, during periods of economic downturn:
individuals and businesses may (i) choose not to purchase our insurance products, warranties and other products and services, (ii) terminate existing policies or contracts or permit them to lapse and (iii) choose to reduce the amount of coverage they purchase;
clients are more likely to experience financial distress or declare bankruptcy or liquidation which could have an adverse impact on the remittance of premiums from such clients as well as the collection of receivables from such clients for items such as unearned premiums;
claims on certain specialized insurance products tend to rise;

there is a higher loss ratio on credit card and installment loan insurance due to rising unemployment and disability levels;
there is an increased risk of fraudulent insurance claims; and
substantial decreases in loan availability and origination could reduce the demand for credit insurance that we write or debt cancellation or debt deferment products that we administer, and on the placement of hazard insurance under our lender-placed insurance programs.
General inflationary pressures may affect repair and replacement costs on our real and personal property lines, increasing the costs of paying claims. Inflationary pressures may also affect the costs associated with our preneed insurance policies, particularly those that are guaranteed to grow with the CPI. Conversely, deflationary pressures may affect the pricing of our products and services.
Conditions in the housing and lifestyle markets in which we operate, including the rate of introduction and success of new products or technologies or promotional programs and the overall health of the electronics and appliances retail markets, automobile sales market and housing and mortgage markets may also affect our business segments by impacting the demand and pricing for our products and services, the costs of paying claims or otherwise.
We face risks associated with our international operations.
Our international operations face economic, political, legal, operational and other risks. For example, we face the risk of restrictions on currency conversion or the transfer of funds; burdens and costs of compliance with a variety of foreign laws and regulations; political or economic instability in countries in which we conduct business, including possible terrorist acts; inflation and foreign exchange rate fluctuations; diminished ability to enforce our contractual rights; differences in cultural environments and changes in regulatory requirements, including changes in regulatory treatment of certain products or services; exposure to local economic conditions; and restrictions on the repatriation of non-U.S. investment and earnings.
If our business model is not successful in a particular country or region or it experiences economic, political or other instability, we may lose all or most of our investment in that country or region. As we continue to expand in select worldwide markets, our business becomes increasingly exposed to these risks identified above, in particular where certain countries have recently experienced economic or political instability, such as Brazil. In addition, concerns about the European Union (the “E.U.”), including the status of the United Kingdom’s exit from the E.U. (commonly referred to as “Brexit”), has caused uncertainty in the financial markets and exchange rate fluctuation. Changes to the E.U. or post-Brexit U.K. regulatory frameworks applicable to our business could increase compliance costs and negatively impact the region’s economic conditions, financial markets and exchange rates, which could adversely affect our European business.
As we engage with international clients, we may make certain up-front commission payments or similar cash outlays, which we may not recover if the business does not develop as we expect. These up-front payments are typically supported by various protections, such as letters of guarantee, but we may not recover our initial outlays and other amounts owed to us fully or timely. As our international business grows, we rely increasingly on fronting carriers or intermediaries in certain countries to maintain their licenses and product approvals, satisfy local regulatory requirements and continue in business. If they fail to do so, our business, reputation and relationships with our customers could be adversely affected.
For information on the significant international regulations that apply to our Company, please see Item 1, “Business - Regulation - International Regulation.”
Catastrophe losses, including human-made catastrophe losses, could materially reduce our profitability and have a material adverse effect on our results of operations and financial condition.
Our insurance operations expose us to claims arising out of catastrophes and non-catastrophes (losses such as theft and vandalism), particularly in our homeowners insurance businesses. We have experienced, and expect to continue to experience, catastrophe losses that materially reduce our profitability or have a material adverse effect on our results of operations and financial condition. Catastrophes include reportable catastrophe losses (individual catastrophe events that generated losses in excess of $5.0 million, pre-tax and net of reinsurance). Catastrophes can be caused by various natural events, which may be exacerbated by climate change, including, but not limited to, hurricanes, windstorms, earthquakes, hailstorms, floods, severe winter weather, fires and epidemics, or can be human-made catastrophes, including terrorist attacks or accidents such as airplane crashes. While the frequency and severity of catastrophes are inherently unpredictable, increases in the value and geographic concentration of insured property, the geographic concentration of insured lives and the effects of inflation could increase the severity of claims from future catastrophes. While the exact impact of the physical effects of climate change is uncertain, changes in the global climate may cause long-term increases in the frequency and severity of storms, resulting in higher catastrophe losses, which could materially affect our results of operations and financial condition.
Catastrophe losses can vary widely and could significantly exceed our expectations. We use catastrophe modeling tools that help estimate our probable losses, but these projections are based on historical data and other assumptions that may differ

materially from actual events. If the severity of an event were sufficiently high (for example, in the event of an extremely large catastrophe), it could exceed our reinsurance coverage limits and could have a material adverse effect on our results of operations and financial condition, affecting our ability to write new business. We may also lose premium income due to a large-scale business interruption caused by a natural or human-made catastrophe or by legislative or regulatory reactions to the event. Such an event could also cause substantial volatility in our financial results from period to period and could materially reduce our profitability.
Accounting rules do not permit insurers to reserve for such catastrophic events before they occur. Once a catastrophic event occurs, the establishment of appropriate reserves is an inherently uncertain and complex process. The ultimate cost of losses may vary materially from recorded reserves and such variance may have a material adverse effect on our results of operations, capital and financial condition.
Because Global Housing’s lender-placed homeowners and lender-placed manufactured housing insurance products are designed to automatically provide property coverage for client portfolios, our concentration in certain catastrophe-prone states like Florida, California, Texas and New York may increase. The withdrawal of other insurers from these or other states may lead to adverse selection and increased use of our products in these areas and may negatively affect our loss experience. In addition, with respect to our preneed insurance policies, the average age of policyholders is approximately 73 years. This group is more susceptible to certain epidemics than the overall population, and an epidemic resulting in a higher incidence of mortality could have a material adverse effect on our results of operations and financial condition.
We may be unable to grow our business if we cannot find suitable acquisition candidates at attractive prices, and integrate themacquired businesses effectively or identify new areas for organic growth.
We expect acquisitionsOur inability to playsuccessfully recover should we experience a role in the growth of some of our businesses. We recently announced the acquisition of TWG, which is expected to close in the second quarter of 2018. However, there can be no assurances that we will continue to be able to identify suitable acquisition candidates or new venture opportunities or to finance or complete such transactions on acceptable terms. Additionally, the integration of acquired businesses may result in significant challenges and additional costs, and we may be unable to accomplish such integration smoothly or successfully.
Acquired businesses may not provide us with the benefits that we anticipate. Acquisitions entail a number of risks and uncertainties, some of which may differ from those historically associated with our operations. These include, among other things, inaccurate assessment of liabilities; difficulties in realizing projected efficiencies, synergies and cost savings; difficulties in integrating systems and personnel and additional costs related thereto; failure to achieve anticipated revenues, earnings or cash flow; an increase in our indebtedness; and a limitation in our ability to access additional capital when needed. Our failure to adequately address these acquisition risks could materially adversely affect our results of operations and financial condition.
Our ability to effectively identify and capitalize on opportunities for organic growth depends, among other things, on our ability to identify and successfully enter and market our services in new geographic markets and market segments, our ability to recruit and retain qualified personnel, our ability to coordinate our efforts across various geographic markets and market segments, our ability to maintain and grow relationships with our existing customers and expand our customer base, our ability to offer new products and services, our ability to form strategic alliances and partnerships, our ability to secure key vendor and distributor relationships and the availability of sufficient capital. There can be no assurance that we will be successful in executing on our organic growth initiatives, or that those initiatives will provide us with the expected benefits, whichbusiness continuity event could have ana material adverse effect on our business, financial condition and results of operationoperations.
Failure to successfully manage vendors and financial condition.other third parties could adversely affect our business.
We face risks associated with our international operations.
Our mobile business is subject to the risk of declines in the value of mobile devices in our inventory, to the risk of guaranteed buybacks, and to export compliance and other risks.
Sales of our products and services may decline if we are unable to develop and maintain distribution sources or attract and retain sales representatives.
We distribute many of our insurance products and services through a variety of distribution channels, including mobile carriers, financial institutions, mortgage lenders and servicers, retailers, funeral homes, association groups and other third-party marketing organizations. Our relationships with these distributors are significant both for our revenues and profits. We generally do not distribute our insurance products and services through our own captives or affiliated agents. There is intense competition for distribution outlets. Agents who distribute our products are often not exclusively dedicated to us, but also market the products of our competitors. In some cases, such agents are affiliated with other insurers, which may choose to write the product they are now selling on our behalf. Therefore, we face continued competition from competing products and services.
We also have our own sales representatives. We depend in large part on our sales representatives and segment executives to develop and maintain client relationships. Our inability to attract and retain effective sales representatives and executives with key client relationships couldrelationships.
We face risks associated with joint ventures, franchises and investments in which we share ownership or management with third parties.
Negative publicity relating to our business or industry may adversely affect our financial results.
Applicable laws and our certificate of incorporation and by-laws may discourage takeovers and business combinations that some stockholders might consider to be in their best interests.
Macroeconomic, Political and Global Market Risks
General economic, financial market and political conditions and conditions in the markets in which we operate may materially adversely affect our results of operations and financial condition.

Failure to successfully manage outsourcing activities couldThe COVID-19 pandemic and measures taken in response thereto may adversely affect our business.business, results of operations and financial condition.
As we continue to improve operating efficiencies across the business, we have outsourcedCatastrophe and may continue to outsource selected functions to venders and other third parties,non-catastrophe losses, including independent contractors. For example, we outsource certain key functions in our mortgage solutions businesses to certain independent contractors who we believe offer us expertise, as well as scalability and cost effective services. We have also outsourced certain business and information technology services, as well as call center services. We generally take steps to monitor and regulate the performance of these independent third parties, but our vendor oversight controls could prove inadequate. If these third parties fail to satisfy their obligations to the Company as a result of their performance, changes in their operations, financial condition or other matters beyondclimate change, could materially reduce our control, or if they fail to protect our data or the data of our customers, the Company’s operationsprofitability and reputation could be compromised and we could sufferhave a material adverse legal and regulatory consequences. In addition, if we are unable to attract and retain relationships with qualified independent contractors, or if changes in law or judicial decisions require such independent contractors to be classified as employees, our mortgage solutions businesses could be significantly adversely affected.
To the extent the Company outsources selected services or functions to third parties outside the U.S., the Company is exposed to the risks that accompany operations in a foreign jurisdiction, including international economic and political conditions, foreign laws and fluctuations in currency values and, potentially, increased risk of data breaches. For more informationeffect on the risks associated with outsourcing to international third parties, please see Item 1A, “Risk Factors - Risks Related to the Company - Business and Competitive Risks - We face risks associated with our international operations.” If third party providers do not perform as anticipated, we may not fully realize the anticipated economic and other benefits of this outsourcing, which could adversely affect our results of operations and financial condition.
A decline in the value of devices in our inventory or subject to guaranteed buybacks could have a material adverse effect on our profitability.
The value of the mobile devices that we collect and refurbish for our clients may fall below the prices we have paid or guaranteed, which could affect our profitability. In our mobile business, we carry inventory to meet delivery requirements of certain clients and we provide the guaranteed buyback of devices as part of our trade-in and upgrade offerings. These devices are ultimately disposed of through sales to third parties. Our mobile business is subject to the risk that the value of the devices will be adversely affected by price reductions or technological changes affecting the usefulness or desirability of the devices and parts, physical problems resulting from faulty design or manufacturing, as well as increased competition and growing industry emphasis on cost containment. If the value of devices is significantly reduced, it could have a material adverse effect on our profitability.
The markets in which we operate may be subject to periodic negative publicity, which may negatively affect our financial results.
We communicate with and distribute our products and services ultimately to individual consumers. There may be a perception that some of these purchasers may be unsophisticated and in need of consumer protection. Accordingly, from time to time, consumer advocacy groups or the media may focus attention on our products and services, thereby subjecting us to negative publicity.
We may also be negatively affected if another company in one of our industries or in a related industry engages in practices resulting in increased public attention to our businesses. Negative publicity may also result from judicial inquiries, unfavorable outcomes in lawsuits, or regulatory or governmental action with respect to our products, services and industry commercial practices. Negative publicity may cause increased regulation and legislative scrutiny of industry practices as well as increased litigation or enforcement action by civil and criminal authorities. Additionally, negative publicity may increase our costs of doing business and adversely affect our profitability by impeding our ability to market our products and services, constraining our ability to price our products appropriately for the risks we are assuming, requiring us to change the products and services we offer, or increasing the regulatory burdens under which we operate.
The success of our business depends on our successfully implementing our strategy and the continuing service of key executives, the members of our senior management team and other highly-skilled personnel.
The Company recently underwent a multi-year transformation to position itself for long-term profitable growth. This process included a business portfolio realignment to focus on the housing and lifestyle markets and a new global enterprise operating model. In connection with the transformation, the Company substantially exited the health insurance market and sold its employee benefits business. In addition, the Company began the implementation of new global organizational structures for its business operations under a COO and key support functions. The Company appointed key executives such as a new CFO and a newly created Chief Technology Officer and Chief Risk Officer. As part of the new global organizational model, the Company integrated decentralized business operating structures and support functions in order to increase efficiencies and achieve cost savings. However, the Company will continue to incur costs related to the transformation, including investments in information technology, procurement and other initiatives, as well as costs associated with businesses in run off or that have

been sold. The Company’s long-term strategy depends on the successful execution of its strategy, including our ability to make the necessary adjustments to our cost structure, achieve efficiencies and attract and retain personnel.
We also rely on the continued service of key executives, members of our senior management team and highly-skilled personnel throughout all levels of our business. Our business could be harmed if we are unable to retain or motivate key personnel, hire qualified personnel or maintain our corporate culture. We believe that our future success depends in substantial part on our ability to recruit, hire, motivate, develop, and retain talented and highly-skilled personnel. Doing so may be difficult due to many factors, including fluctuations in economic and industry conditions, employee tolerance for the significant amount of change within and demands on our company, the effectiveness of our compensation programs and competition. If we do not succeed in retaining and motivating our existing key employees and in attracting new key personnel, our revenue growth and profitability may be materially adversely affected. Furthermore, our business and results of operations could be adversely affected if we fail to adequately plan for and successfully carry out the succession of our senior management and other key executives.
Employee misconduct could harm us by subjecting us to significant legal liability, regulatory scrutiny and reputational harm.
Our reputation is critical to maintaining and developing relationships with our clients and distributors. Our employees could engage in misconduct that adversely affects our business. We could be subject to litigation, regulatory sanctions and serious harm to our reputation or financial position if an employee were to engage or be accused of engaging in illegal or suspicious activities. Employee misconduct could also prompt regulators to allege or to determine, on the basis of such misconduct, that we have not established adequate supervisory systems and procedures to inform employees of applicable rules or to detect and deter violations of such rules. It is not always possible to deter employee misconduct, and the precautions we take to detect and prevent misconduct may not be effective in all cases. Misconduct by employees, or even unsubstantiated allegations, could result in a material adverse effect on our reputation and our business.
Financial Risks
Our actual claims losses may exceed our reserves for claims, requiring us to establish additional reserves or to incur additional expense for settling unreserved liabilities, which could materially affect our results of operations, profitability and capital.
We maintain reserves to cover our estimated ultimate exposure for claims and claim adjustment expenses with respect to reported claims and incurred but not reported claims (“IBNR”) as of the end of each accounting period. Whether calculated under accounting principles generally accepted in the United States of American (“GAAP”), Statutory Accounting Principles (“SAP”) or accounting principles applicable in foreign jurisdictions, reserves are estimates. Reserving is inherently a matter of judgment; our ultimate liabilities could exceed reserves for a variety of reasons, including changes in macroeconomic factors (such as unemployment and interest rates), case development and other factors. From time to time, we also adjust our reserves, and may adjust our reserving methodology, as these factors and our claims experience changes. Reserve development, changes in our reserving methodology and paid losses exceeding corresponding reserves could have a material adverse effect on our results of operations. Please see “Item 7 - Management’s Discussion & Analysis - Critical Accounting Policies & Estimates - Reserves” for additional detail on our reserves.operations, profitability and capital.
We may be unable to accurately predict and price for claims and other costs, which could reduce our profitability.
Our profitability could vary depending on our ability to predict and price for claims and other costs including, but not limited to, the frequency and severity of property claims. This ability could be affected by factors such as inflation, changesA decline in the regulatory environment, changes in industry practices, changes in legal, social or environmental conditions, or new technologies. Political or economic conditions can also affect the availabilityfinancial strength ratings of programs on which our business may rely to accurately predict claims and other costs. The inability to accurately predict and price for claims and other costsinsurance subsidiaries could materially adversely affect our results of operations and financial condition.
A.M. Best, Moody’s and S&P rate the financial strength of our insurance company subsidiaries, and a decline in these ratings could affect our standing in the insurance industry and cause our sales and earnings to decrease.
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Ratings are important considerations in establishing the competitive position of insurance companies. A.M. Best rates most of our domestic operating insurance subsidiaries. Moody’s rates four of our domestic operating insurance subsidiaries and S&P rates five of our domestic operating insurance subsidiaries. These ratings are subject to periodic review by A.M. Best, Moody’s and S&P, and we cannot assure that we will be able to retain them. Rating agencies may change their methodology or requirements for determining ratings, or they may become more conservative in assigning ratings. Rating agencies or regulators could also increase capital requirements for the Company’s subsidiaries. Any reduction in these ratings could materially adversely affect the demand for our products from intermediaries and consumers and materially adversely affect our results.

As of December  31, 2017, our operations had a significant number of contracts that contain provisions that require the applicable subsidiaries to maintain minimum financial strength ratings, typically from A.M. Best, ranging from “A” or better to “B+” or better, depending on the contract. Our clients may terminate these contracts or fail to renew them if the subsidiaries’ ratings fall below these minimums. Termination or failure to renew these agreements could materially and adversely affect our results of operations and financial condition.
A credit rating agency downgrade of our corporate senior debt rating could significantlyadversely impact on our business.
Currently, the Company’s senior debt is rated BBB+ by S&P and Baa2 by Moody’s.  Following the announcement of the transaction with TWG, in October 2017, S&P placed the Company’s debt ratings on Creditwatch Negative and Moody’s placed the Company’s debt and financial strength ratings under review for downgrade. 
If our senior debt credit ratings were downgraded, our business, financial position and results of operations, and perceptions of our financial strength, could be adversely affected. In particular, a decrease in our senior debt credit ratings could adversely affect our liquidity, increase our borrowing costs, decrease demand for our debt securities and increase the expense and difficulty of financing our operations. We could also be subject to more restrictive financial and operational covenants in any indebtedness we issue in the future, which could reduce our operational flexibility.  There can be no assurance that our credit ratings will not be downgraded.
Fluctuations in the exchange rate of the U.S. dollarDollar and other foreign currencies may materially and adversely affect our results of operations.
While most of our costs and revenues are in U.S. dollars, some are in other currencies. Because our financial results in certain countries are translated from local currency into U.S. dollars upon consolidation, the results of our operations have been and may continue to be affected by foreign exchange rate fluctuations. To a large extent, we do not currently hedge foreign currency risk. If the U.S. dollar weakens against a local currency, the translation of our foreign-currency-denominated balances will result in increased net assets, net revenue, operating expenses and net income or loss. Similarly, our net assets, net revenue, operating expenses and net income or loss will decrease if the U.S. dollar strengthens against local currency. These fluctuations in currency exchange rates may result in gains or losses that materially and adversely affect our results of operations.
An impairment of our goodwill or other intangible assets could materially adversely affect our results of operations and book value.
Goodwill represented 21% of our total equity as of December 31, 2017. We review our goodwill annually in the fourth quarter for impairment or more frequently if circumstances indicating that the asset may be impaired exist or we change our reportable segments and related reporting units. Such circumstances could include a sustained significant decline in our share price, a decline in our actual or expected future cash flows or income, a significant adverse change in the business climate, or slower growth rates, among others. Circumstances such as those mentioned above could trigger an impairment of some or all of the remaining goodwill on our balance sheet, which could have a material adverse effect on our profitability and book value per share. For more information on our annual goodwill impairment testing and the goodwill of our segments, please see “Item 7 - Management's Discussion and Analysis - Critical Factors Affecting Results - Value and Recoverability of Goodwill.” In addition, other intangible assets collectively represented 7% of our total equity as of December 31, 2017. An impairment of goodwill or other intangible assets, or significant reduction in the useful lives of intangible assets, could have a material adverse effect on our profitability and book value. 
Failure to maintain effective internal control over financial reporting could have a material adverse effect on our business and stock price.
As a public company, we are required to maintain effective internal control over financial reporting. While management has certified that our internal control over financial reporting was effective as of December 31, 2017, because internal control over financial reporting is complex, we cannot assure you that our internal control over financial reporting will be effective in the future. Any failure to implement required controls, or difficulties encountered in their operation, could adversely affect our results or cause us to fail to meet our reporting obligations. If we are not able to maintain or document effective internal control over financial reporting, our independent registered public accounting firm would be unable to certify the effectiveness of our internal control over financial reporting or opine that our financial statements fairly present, in all material respects, the financial position, results of operations and cash flows of the Company in conformity with GAAP. Internal control deficiencies may also prevent us from reporting our financial information on a timely basis or cause us to restate previously issued financial information, and thereby subject us to litigation and adverse regulatory consequences, including fines and other sanctions, and result in a breach of the covenants under our credit agreements. Investor confidence in the Company and the reliability of our financial statements could erode, resulting in a decline in our share price and impairing our ability to raise capital.

Unfavorable conditions in the capital and credit markets may significantly and adversely affect our access to capital and our ability to pay our debts or expenses.
In previous years, the global capital and credit markets experienced extreme volatility and disruption. In many cases, companies’ ability to raise money was severely restricted. Although conditions in the capital and credit markets are currently stable, they could again deteriorate. Our ability to borrow or raise money is important if our operating cash flow is insufficient to pay our expenses, meet capital requirements, repay debt, pay dividends on our common stock or make investments. The principal sources of our liquidity are insurance premiums, fee income, cash flow from our investment portfolio and liquid assets, consisting mainly of cash or assets that are readily convertible into cash. Sources of liquidity in normal markets also include a variety of short-and long-term instruments.
If our access to capital markets is restricted, our cost of capital could increase, thus decreasing our profitability and reducing our financial flexibility. Our results of operations, financial condition, cash flows and statutory capital position could be materially and adversely affected by disruptions in the capital markets.
The value of our investments could decline, affecting our profitability and financial strength.
Investment returns are an important part of our profitability. Significant fluctuations in the fixed maturity market could impair our profitability, financial condition and cash flows. Our investments are subject to market-wide risks and fluctuations, as well as to risks inherent in particular securities. In addition, certain factors affecting our business, such as volatility of claims experience, could force us to liquidate securities or other investments prior to maturity, causing us to incur capital losses. See “Item 7A - Quantitative and Qualitative Disclosures About Market Risk - Interest Rate Risk.”
Market conditions, changes in interest rates and prolonged periods of low interest rates may materially affect our results.
Recent periods have been characterized by low interest rates. A prolonged period during which interest rates remain at historically low levels may result in lower-than-expected net investment income and larger required reserves. In addition, certain statutory capital requirements are based on formulas or models that consider interest rates and a prolonged period of low interest rates may increase the statutory capital we are required to hold. 
Changes in interest rates may materially adversely affect the performance of some of our investments. Interest rate volatility may materially increase or reduce unrealized gains or unrealized losses in our portfolios. Interest rates are highly sensitive to many factors, including governmental monetary policies, domestic and international economic and political conditions and other factors beyond our control. Fixed maturity and short-term investments represented 86% of the fair value of our total investments as of December 31, 2017. 
The fair market value of the fixed maturity securities in our portfolio and the investment income from these securities fluctuate depending on general economic and market conditions. Because all of our fixed maturity securities are classified as available for sale, changes in the market value of these securities are reflected in our consolidated balance sheets. Their fair market value generally increases or decreases in an inverse relationship with fluctuations in interest rates, while net investment income from fixed maturity investments increases or decreases directly with interest rates. In addition, actual net investment income and cash flows from investments that carry prepayment risk, such as mortgage-backed and other asset-backed securities, may differ from those anticipated at the time of investment as a result of interest rate fluctuations. An increase in interest rates will also decrease the net unrealized gains in our current investment portfolio.
We employ asset/liability management strategies to manage the adverse effects of interest rate volatility and the likelihood that cash flows are unavailable to pay claims as they become due. Our asset/liability management strategies do not completely eliminate the adverse effects of interest rate volatility, and significant fluctuations in the level of interest rates may require us to liquidate investments prior to maturity at a significant loss to pay claims. This could have a material adverse effect on our results of operations and financial condition.
Our preneed insurance policies are subject to increasing death benefits. In extended periods of declining interest rates or rising inflation, there may be compression in the spread between the death benefit growth rates on these policies and the investment income that we can earn, resulting in a negative spread. As a result, declining interest rates or high inflation rates may have a material adverse effect on our results of operations and our overall financial condition. See “Item 7A - Quantitative and Qualitative Disclosures About Market Risk - Inflation Risk”.
Our investment portfolio is subject to various risks that may result in realized investment losses.
We are subject to creditmarket risk, in our investment portfolio, primarily from our investments in corporate bonds, preferred stocks, leveraged loans, municipal bonds, and commercial mortgages. Defaults by third parties in the payment or performance of their obligations could reduce our investment income and realized investment gains or result in the continued recognition of investment losses. The value of our investments may be materially adversely affected by increasesincluding changes in interest rates, downgrades in the corporate bonds included in the portfolio and by other factors that may result in the continued recognition of other-than-temporary impairments. Each of these events may cause us to reduce the carrying value of our investment portfolio. 

Further, the value of any particular fixed maturity security is subject to impairment based on the creditworthiness of a given issuer. As of December 31, 2017, fixed maturity securities represented 84% of the fair value of our total invested assets. Our fixed maturity portfolio also includes below investment grade securities (rated “BB” or lower by nationally recognized statistical rating organizations). These investments comprise approximately 5% of the fair value of our total investments as of December 31, 2017 and generally provide higher expected returns but present greater risk and can be less liquid than investment grade securities. A significant increase in defaults and impairments on our fixed maturity investment portfolio could materially adversely affect our results of operations and financial condition. See “Item 7A - Quantitative and Qualitative Disclosures About Market Risk - Credit Risk” for additional information on the composition of our fixed maturity investment portfolio. 
We currently invest in equity securities representing approximately 3% of the fair value of our total investments as of December 31, 2017. However, we have had higher percentages in the past and may make more such investments in the future. Investments in equity securities generally provide higher expected total returns but present greater risk to preservation of capital than our fixed maturity investments. Beginning January 1, 2018, all such equity securities will be required to have all changes in fair value reflected through the income statement which may increase the volatility of financial results (see Note 2 to the Consolidated Financial Statements included elsewhere in this Report for more information).
If treasury rates or credit spreads were to increase, the Company may have additional realized and unrealized investment losses and increases in other-than-temporary impairments. The determination that a security has incurred an other-than-temporary decline in value requires the judgment of management. Inherently, there are risks and uncertainties involved in making these judgments. Changes in facts, circumstances, or critical assumptions could cause management to conclude that further impairments have occurred. This could lead to additional losses on investments. For further details on net investment losses and other-than-temporary-impairments, please see Note 5 to the Consolidated Financial Statements included elsewhere in this Report. 
Our commercial mortgage loans and real estate investments subject us to liquidity risk.
Our commercial mortgage loans on real estate investments (which represented approximately 6% of the fair value of our total investments as of December 31, 2017) are relatively illiquid. If we require extremely large amounts of cash on short notice, we may have difficulty selling these investments at attractive prices and in a timely manner.
The risk parameters of our investment portfolio is subject to credit, liquidity and other risks that may not assume an appropriate level of risk, thereby reducing our profitability and diminishing our ability to compete and grow.
In pricing our products and services, we incorporate assumptions regarding returns on our investments. Market conditions may not allow us to invest in assets with sufficiently high returns to meet our pricing assumptions and profit targets over the long term. If, in response, we choose to increase our product prices, our ability to compete and grow may be diminished.
The recently enacted U.S. tax reform bill will have a significant impact onadversely affect our results of operationoperations and financial condition.
On December 22, 2017, the U.S. Tax Cuts and Jobs Act (the “TCJA”) was enacted, which significantly amends the Internal Revenue Code of 1986. The TCJA, among other things, reduces the corporate tax rate from a statutory rate of 35% to 21%, imposes a one-time transition tax on offshore earnings at reduced rates, allows immediate deductions for certain new investments and modifies or repeals many business deductions. While we are currently evaluating the effects of the TCJA, we expect the legislation will have a favorable impact on our financial results beginning in 2018. In addition, the enactment of the TCJA resulted in a favorable tax benefit of $177.0 million as a result of the Federal corporate rate change as applied to our deferred tax assets and liabilities as of the enactment date. We also estimate that the one-time transition tax will have no impact on our results of operation. However, the overall impact of the TCJA is uncertain due to the ambiguities in the application of certain provisions of the TCJA, the impact of future guidance, interpretations or rules issued by government agencies in applying the TCJA and potential court decisions interpreting the legislation. Changes in the application or interpretation of the TCJA could have an adverse impact on our results of operation and financial condition.
The value of our deferred tax assets could become impaired, which could materially and adversely affect our results of operations and financial condition.
In accordance with applicable income tax guidance, the Company must determine whether its ability to realize the value of its deferred tax asset or to recognize certain tax liabilities related to uncertain tax positions is “more likely than not.” Under current income tax guidance, a deferred tax asset should be reduced by a valuation allowance, or a liability related to uncertain tax positions should be accrued, if, based on the weight of all available evidence, it is more likely than not that some portion of the deferred tax asset will not be realized. The realization of deferred tax assets depends upon the existence of sufficient taxable income of the same character during the carryback or carry-forward periods.
In determining the appropriate valuation allowance, management made certain judgments relating to recoverability of deferred tax assets, use of tax loss and tax credit carry-forwards, levels of expected future taxable income and available tax

planning strategies. The assumptions in making these judgments are updated periodically on the basis of current business conditions affecting the Company and overall economic conditions. These management judgments are therefore subject to change due to factors that include, but are not limited to, changes in our ability to realize sufficient taxable income of the same character in the same jurisdiction or in our ability to execute other tax planning strategies. Furthermore, any future changes in tax laws could impact the value of our deferred tax assets. Management will continue to assess and determine the need for, and the amount of, the valuation allowance in subsequent periods. Any change in the valuation allowance could have a material impact on our results of operations and financial condition.
Reinsurance may not be availableadequate or adequateavailable to protect us against losses, and we are subject to the credit risk of reinsurers.
As part of our overall risk and capacity management strategy, we purchase reinsurance for certain risks underwritten by our various operating segments. Although the reinsurer is liable to us for claims properly ceded under the reinsurance arrangements, we remain liable to the insured as the direct insurer on all risks reinsured. Ceded reinsurance arrangements therefore do not eliminate our obligation to pay claims. We are subject to credit risk with respect to our ability to recover amounts due from reinsurers. The inability to collect amounts due from reinsurers could materially adversely affect our results of operations and our financial condition.
Reinsurance for certain types of catastrophes could become unavailable or prohibitively expensive for some of our businesses. In such a situation, we might also be adversely affected by state regulations that prohibit us from excluding catastrophe exposures or from withdrawing from or increasing premium rates in catastrophe-prone areas.
Our reinsurance facilities are generally subject to annual renewal. We may not be able to maintain our current reinsurance facilities and, even where highly desirable or necessary, we may not be able to obtain other reinsurance facilities in adequate amounts and at favorable rates. Inability to obtain reinsurance at favorable rates or at all could cause us to reduce the level of our underwriting commitments, to take more risk, or to incur higher costs. These developments could materially adversely affect our results of operations and financial condition.
Through reinsurance, we have sold or exited businesses that could again become our direct financial and administrative responsibility if the reinsurers become insolvent.
In the past, we have sold, and in the future we may sell, businesses through reinsurance ceded to third parties. For example, in 2000 we sold our Long Term Care (“LTC”) division to John Hancock Life Insurance Company (“John Hancock”), now a subsidiary of Manulife Financial Corporation; in 2001 we sold the insurance operations of our Fortis Financial Group (“FFG”) division to The Hartford Financial Services Group, Inc. (“The Hartford”); and in 2016, we sold our Assurant Employee Benefits segment to Sun Life Assurance Company of Canada (“Sun Life”). Most of the assets backing reserves coinsured under these sales are held in trusts or separate accounts. However, if the reinsurers became insolvent, the assets in the trusts and/or the separate accounts could prove insufficient to support the liabilities that would revert to us.
In January 2013, The Hartford sold its Individual Life Operations to Prudential Financial, Inc. (“Prudential”). Included in this transaction are the individual life policies remaining in force that were originally transferred to The Hartford as part of the sale of FFG. The assets backing the reserves coinsured from The Hartford to Prudential continue to be held in trusts or separate accounts, and we are subject to the risk that the trust and/or separate account assets are insufficient to support the liabilities that would revert to us. Although The Hartford remains responsible for the sufficiency of the assets backing the reserves, we face risks related to any administrative system changes Prudential implements in administering the business.
The A.M. Best ratings of The Hartford, John Hancock and Sun Life are currently B++ with a developing outlook, A+ and A+, respectively. A.M. Best currently maintains a stable outlook on each of their financial strength ratings.
We also face the risk of again becoming responsible for administering these businesses in the event of reinsurer insolvency. We do not currently have the administrative systems and capabilities to process these businesses. Accordingly, we would need to obtain those capabilities in the event of an insolvency of one or more of the reinsurers. We might be forced to obtain such capabilities on unfavorable terms with a resulting material adverse effect on our results of operations and financial condition. In addition, third parties to whom we have sold businesses in the past may in turn sell these businesses to other third parties, and we could face risks related to the new administrative systems and capabilities of these third parties in administering these businesses.
For more information on these arrangements, including the reinsurance recoverables and risk mitigation mechanisms used, please see “Item 7A - Quantitative and Qualitative Disclosures About Market Risks - Credit Risk.”
Due to the structure of our commission program, we are exposed to risks related to the creditworthiness and reporting systems of some of our agents, third party administrationthird-party administrators and clients.
We are subject to the credit risk of some of the clients, third party administrators and agents with which we contract in our businesses. For example, we advance agents' commissions as part of our preneed insurance offerings. These advances are a percentage of the total face amount of coverage. There is a one-year payback provision against the agency if death or lapse

occurs within the first policy year. If SCI, which receives the largest shares of such agent commissions, were unable to fulfill its payback obligations, this could have an adverse effect on our operations and financial condition.
In addition, some of our clients, third party administrators and agents collect and report premiums or pay claims on our behalf. These parties' failure to remit all premiums collected orOur subsidiaries’ inability to pay claims on our behalf on a timely and accurate basis could have an adverse effect on our results of operations.
The inability of our subsidiaries to payus sufficient dividends to the holding company could prevent us from meeting our obligations and paying future stockholder dividends.
As a holding company whose principal assets are the capital stock of our subsidiaries, Assurant, Inc. relies primarily on dividends and other statutorily permissible payments from our subsidiaries to meet our obligations for payment of interest and principal on outstanding debt obligations, to repurchase shares or debt, to acquire new businesses and to pay dividends to stockholders and corporate expenses. The ability of our subsidiaries to pay dividends and to make such other payments depends on their statutory surplus, future statutory earnings, rating agency requirements and regulatory restrictions. Except to the extent that Assurant, Inc. is a creditor with recognized claims against our subsidiaries, claims of the subsidiaries’ creditors, including policyholders, have priority over our claims with respect to the assets and earnings of the subsidiaries. If any of our subsidiaries should become insolvent, liquidate or otherwise reorganize, our creditors and stockholders will have no right to proceed against their assets or to cause the liquidation, bankruptcy or winding-up of the subsidiary under applicable liquidation, bankruptcy or winding-up laws. The applicable insurance laws of the jurisdiction where each of our insurance subsidiaries is domiciled would govern any proceedings relating to that subsidiary, and the insurance authority of that jurisdiction would act as a liquidator or rehabilitator for the subsidiary. Both creditors and policyholders of the subsidiary would be entitled to payment in full from the subsidiary’s assets before Assurant, Inc., as a stockholder, would be entitled to receive any distribution from the subsidiary.
The payment of dividends by any of our regulated domestic insurance company subsidiaries in excess of specified amounts (i.e., extraordinary dividends) must be approved by the subsidiary’s domiciliary state department of insurance. Ordinary dividends, for which no regulatory approval is generally required, are limited to amounts determined by a formula, which varies by state. The formula for the majority of the states in which our subsidiaries are domiciled is based on the prior year’s statutory net income or 10% of the statutory surplus as of the end of the prior year. Some states limit ordinary dividends to the greater of these two amounts, others limit them to the lesser of these two amounts and some states exclude prior year realized capital gains from prior year net income in determining ordinary dividend capacity. Some states have an additional stipulation that dividends may only be paid out of earned surplus. If insurance regulators determine that payment of an ordinary dividend or any other payments by our insurance subsidiaries to us (such as payments under a tax sharing agreement or payments for employee or other services) would be adverse to policyholders or creditors, they may block such payments that would otherwise be permitted without prior approval. Future regulatory actions could further restrict the ability of our insurance subsidiaries to pay dividends. For more information on the maximum amount our subsidiaries could pay us in 2018 without regulatory approval, see “Item 5 - Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities - Dividend Policy.”
Assurant, Inc.’s credit facilities also contain limitations on ourOur ability to declare and pay dividends to our stockholders if we are in default or such dividend payments would cause us to be in default of our obligations under the credit facilities.
Any additional material restrictions on the ability of insurance subsidiaries to pay dividends could adversely affect Assurant, Inc.’s ability to pay any dividends on our commoncapital stock and/or service our debt and pay our other corporate expenses.repurchase shares may be limited.
Technology, Cybersecurity and Privacy Risks
The failure to effectively maintain and modernize our information technology systems and infrastructure and integrate those of acquired businesses could adversely affect our business.
The success of our business depends on our ability to maintain effective information technology systems and to enhance our technology to support the Company’s business in an efficient and cost-effective manner. This requires us to maintain effective planning and management processes and certain other automated management and accounting systems as well as to continually upgrade product and service offerings and support growth, as our ability to integrate our systems with those of our clients is critical to our success. Our information systems rely on the commitment of significant financial and managerial resources to maintain and enhance existing systems as well as develop and create new systems and products to keep pace with continuing changes in information processing technology or evolving industry and regulatory requirements. We must also integrate the systems of acquired businesses effectively so that technology gained through acquisitions meets the required level of security and performance capabilities to avoid additional risk to existing operations. We periodically update our operations and financial systems, procedures and controls; however; we still rely on manual processes and procedures that may not scale proportionately with our business growth. Our information systems will continue to require automation, modifications and improvements to respond to current and future changes in our business. If we are unable to implement appropriate systems, procedures and controls, we may not be able to successfully offer our products and grow our business and account for transactions in an appropriate and timely manner. System

development projects may be more costly or time-consuming than anticipated and may not deliver the expected benefits upon completion. In addition, our employees or agents could fail to monitor or implement enhancements or other modifications to a system in a timely or effective manner, or fail to complete appropriate controls when implementing new systems or updating current systems. This could cause significant disruption to our business. If we fail to maintain systems that function effectively without interruption (including through a failure to replace or update redundant or obsolete hardware, applications or software systems), or fail to update our systems to support our transformation and keep pace with technological advancements, our relationships and ability to conduct our business may be adversely affected. In addition, a failure to implement in a timely manner appropriate internal systems, procedures and control could have an adverse effect on our business, financial condition and results of operations.
We could incur significant liability if our information systems or those of third parties are breached or we or third parties otherwise fail to protect the security of data residing on our respective systems, which could adversely affect our business and results of operations.
We receive and are required to protect confidential and other sensitive information, including personal data, that we receive from our customers, vendors and other third parties. We rely on the uninterrupted and secure operation of our information technology systems to securely process, transmit and store this information. In the normal course of business, we also share confidential and other sensitive information with our vendors and other third parties. Our information technology systems and those of our vendors and other third parties are vulnerable to threats from computer viruses, malware, ransomware, cyber-attack and other similar breach events. Our systems are also subject to compromise from internal threats such as improper action by employees, vendors and other third parties who may have otherwise legitimate access to our systems.
Cyber threats are rapidly evolving and becoming increasingly sophisticated. Our data protection measures may not be effective to protect our network and systems from such threats, which could result in the misappropriation or compromise of data, fraud, system disruption or shutdown. Certain measures that could increase the security of our infrastructure take significant time and resources to deploy broadly, and may not be effective against an attack in any event. We also may be unable to detect an incident, assess its severity or impact, or appropriately respond in a timely manner. The inability to implement and maintain effective protective measures and other safeguards or adequately respond to a breach could have a material adverse effect on our business.
We have numerous vendors and other third parties who receive data from us in connection with the services we offer our customers. We are at risk of a cyber-attack involving a vendor or other third party, which could result in a breakdown of such third party’s data protection measures. To the extent that a vendor or third party suffers a cyber-attack that compromises their operations, our data or the data of our customers could be compromised or we may experience possible service interruption, which could have a material adverse effect on our business.
Due to the large number and age of the systems and platforms that we operate and the increased frequency at which vendors issue security patches to their products, we are at risk that we cannot deploy patches or otherwise respond to cyber threats in a timely and effective manner. We are also dependent on vendors and other third parties like cloud service providers to keep their systems patched in order to protect our data. If we and our vendors are unable to keep systems patched in a timely manner, we or they may be breached, which could have a material adverse effect on our business.
Our policies, procedures and technical safeguards may also be insufficient to prevent or detect improper access to confidential, personal or proprietary information by employees, vendors or other third parties with otherwise legitimate access to our systems.
Unauthorized disclosure of data could cause our customers to lose faith in our ability to protect their information and they may cease to do business with us. Data breaches could lead to claims against the Company, result in legal or regulatory action, including significant fines and penalties and harm our reputation, which could adversely affect our business and results of operations. We could also experience other adverse consequences resulting from the loss or inappropriate disclosure of data, including a disruption in our operations, unfavorable underwriting and reserving decisions and internal control deficiencies. We may be required to expend significant additional resources to mitigate the damage caused by any security breach and to protect against future damage. In addition, our liability insurance, which includes cyber insurance, may not be sufficient in type or amount to cover us against claims related to security breaches, cyber-attacks and other related breaches.
The costs of complying with, or our failure to comply with, U.S. and foreign laws related to privacy, data security and data protection such as the E.U. General Data Protection Regulation, could adversely affect our financial condition, operating results and our reputation.
In providing services and solutions to our customers and operating our business, we store and transfer sensitive customer, end-consumer and Company data, including personal data, in and across multiple jurisdictions. As a result, we are or may become subject to a variety of laws and regulations in the United States and abroad regarding privacy, data protection and data security. These laws and regulations are continuously evolving and developing. The scope and interpretation of the laws that are or may be applicable to us are often uncertain and may be conflicting, particularly with respect to foreign laws. For

example, in April 2016 the European Commission adopted the General Data Protection Regulation ("GDPR"), which greatly increases the jurisdictional reach of its laws and adds a broad array of requirements for handling personal data, such as the public disclosure of significant data breaches, privacy impact assessments, data portability and the appointment of data protection officers. At the state level, the New York State Department of Financial Services has issued cybersecurity regulations that impose an array of detailed security measures on covered entities. All of these evolving compliance and operational requirements impose significant costs that are likely to increase over time and may restrict the way services involving data are offered, all of which may adversely affect our results of operations.
Unauthorized disclosure or transfer of personal or otherwise sensitive data, whether through systems failure, employee negligence, fraud or misappropriation, by the Company, our vendors or other parties with whom we do business could subject us to significant litigation, monetary damages, regulatory enforcement actions, fines and criminal prosecution in one or more jurisdictions. For example, under the GDPR, violations could result in a fine of up to 4% of a corporation’s global annual revenue. Such events could also result in negative publicity and damage to our reputation and cause us to lose clients, which could therefore have a material adverse effect on our results of operations.
Legal and Regulatory Risks
We are subject to extensive laws and regulations, which increase our costs and could restrict the conduct of our business. Violationsbusiness, and violations or alleged violations of such laws and regulations could have a material adverse effect on our reputation, business and results of operations.
We are subject to extensive regulation under the laws of the United States and its various states, the European Union and its member states and the other jurisdictionsChanges in which we operate. For example, we are subject to regulation by state insurance regulators in the United States, by the Prudential Regulatory Authority and the Financial Conduct Authority in the United Kingdom and agencies such as the SEC, both in our capacity as a publicly-traded company and through our investment advisory business. We are also subject to anti-bribery and anti-corruption laws such as the U.S. Foreign Corrupt Practices Act and the U.K. Anti-Bribery Act, trade sanctions and anti-money laundering laws and export control regulations and restrictions. We are subject to other laws and regulations on matters as diverse as internal control over financial reporting and disclosure controls and procedures, data privacy and protection, taxation, environmental protection, anti-trust, wage-and-hour standards and employment and labor relations.
Furthermore, our domestic and international insurance subsidiaries are subject to extensive regulatory oversight including but not limited to restrictions and requirements related to licensing; capital, surplus and dividends; underwriting limitations; the ability to enter and exit markets; statutory accounting and other disclosure requirements; coverage; the ability to provide, terminate or cancel certain coverages; premium rates, including regulatory ability to disapprove or reduce the premium rates companies may charge; trade and claims practices; content of disclosures to consumers; type, amount and valuation of investments; assessments or other surcharges for guaranty funds and companies’ ability to recover assessments through premium increases; and market conduct and sales practices. For additional discussion of the various laws and regulations affecting our business, please see Item 1, “Business - Regulation.”
Compliance with applicable U.S. and foreign laws and regulations related to our businesses increases the costs and risks of doing business in these jurisdictions. The regulations we are subject to have tended to become more stringent over time, may impose significant operational limits on our business and may be inconsistent across jurisdictions. While we attempt to comply with applicable laws and regulations, there can be no assurance that we, our employees, our consultants and our contractors and other agents are in full compliance with such laws and regulations or that we will be able to comply with any future laws or regulations. If we fail to comply with applicable laws and regulations, we may be subject to investigations, criminal penalties or civil remedies, including fines, injunctions, loss of an operating license or approval, increased scrutiny or oversight by regulatory authorities, the suspension of individual employees, limitations on engaging in a particular business or redress to clients. The cost of compliance and the consequences of non-compliance could have a material adverse effect on our business, results of operations and financial condition. In addition, a failure to comply with applicabletax laws and regulations could have a material adverse effectimpact on the Company by exposing us to negative publicityour results of operations and reputational damage or by harming our client or employee relationships.financial condition.
Our business is subject to risks related to litigation and regulatory actions.
From time to time, we may be subject to a variety of legal and regulatory actions relating to our current and past business operations, including, but not limited to:
industry-wide investigations regarding business practices including, but not limited to, the use of the marketing of certain types of insurance policies or certificates of insurance;
actions by regulatory authorities that may restrict our ability to increase or maintain our premium rates, require us to reduce premium rates, imposes fines or penalties and result in other expenses;

market conduct examinations, for which we are required to pay the expenses of the regulator as well as our own expenses, and which may result in fines, penalties, or other adverse consequences;
disputes regarding our lender-placed insurance products including those relating to rates, agent compensation, consumer disclosure, continuous coverage requirements, loan tracking services and other services that we provide to mortgage servicers;
disputes over coverage or claims adjudication;
disputes over our treatment of claims, in which states or insureds may allege that we failed to make required payments or to meet prescribed deadlines for adjudicating claims;
disputes regarding sales practices, disclosures, premium refunds, licensing, regulatory compliance, underwriting and compensation arrangements;
disputes alleging bundling of credit insurance and warranty products with other products provided by financial institutions;
disputes with tax and insurance authorities regarding our tax liabilities; and
disputes relating to customers’ claims that the customer was not aware of the full cost or existence of the insurance or limitations on insurance coverage.
Further, actions by certain regulators may cause additional changes to the structure of the lender-placed insurance industry, including the arrangements under which we track coverage on mortgaged properties. These changes could materially adversely affect the results of operations of Global Housing and the results of operations and financial condition of the Company. For additional information, see Item 1, “Business - Regulation” and Item 7, “Management's Discussion and Analysis - Results of Operations - Global Housing - Regulatory Matters.”
In addition, the Company is involved in a variety of litigation relating to its current and past business operations and may from time to time become involved in other such actions. In particular, the Company is a defendant in class actions in a number of jurisdictions regarding its lender-placed insurance programs. These cases allege a variety of claims under a number of legal theories. The plaintiffs seek premium refunds and other relief. The Company continues to defend itself vigorously in these class actions and, as appropriate, to enter into settlements.
We participate in settlements on terms that we consider reasonable in light of the strength of our defenses; however, the results of any pending or future litigation and regulatory proceedings are inherently unpredictable and involve significant uncertainty. Unfavorable outcomes in litigation or regulatory proceedings, or significant problems in our relationships with regulators, could materially adversely affect our results of operations and financial condition, our reputation, our ratings, and our ability to continue to do business. They could also expose us to further investigations or litigation. In addition, certain of our clients in the mortgage, credit card and banking industries are the subject of various regulatory investigations and litigation regarding mortgage lending practices, credit insurance, debt-deferment and debt cancellation products, and the sale of ancillary products, which could indirectly affect our businesses.
Our business is subject to risks related to reductions in the insurance premium rates we charge.
The premiums we charge are subject to review by regulators. If they consider our loss ratios to be too low, they could require us to reduce our rates. Significant rate reductions could materially reduce our profitability.
Lender-placed insurance products accounted for approximately 56% and 58% of Global Housing’s net earned premiums, fees and other income for the twelve months ended December 2017 and 2016, respectively. The approximate corresponding contributions to segment net income in these periods were 45% and 56%. The portion of total segment net income attributable to lender-placed products may vary substantially over time depending on the frequency, severity and location of catastrophic losses, the cost of catastrophe reinsurance and reinstatement coverage, the variability of claim processing costs and client acquisition costs, and other factors. In addition, we expect placement rates for these products to decline in 2018 as housing markets continue to improve.
The Company files rates with the state departments of insurance in the ordinary course of business. In addition to this routine correspondence, from time to time the Company engages in discussions and proceedings with certain state regulators regarding our lender-placed insurance business. The results of such reviews may vary. As previously disclosed, the Company has reached agreements with the New York Department of Financial Services (the “NYDFS”), the Florida Office of Insurance Regulation (the “FOIR”) and the California Department of Insurance regarding the Company’s lender-placed insurance business in those states. In addition, the Company has reached an agreement to settle a targeted multistate market conduct examination focused on lender-placed insurance, including a number of requirements and restrictions, in a regulatory settlement agreement (the “RSA”), which is applicable in all states and U.S. territories. Among other things, the terms of the RSA will require more frequent rate filings for lender-placed insurance. This could result in downward pressure on premium

rates for these products. If such filings result in significant decreases in premium rates for the Company’s lender-placed insurance products, our cash flows and results of operations could be materially adversely affected.
Changes in insurance regulation may reduce our profitability and limit our growth.
LegislationGeneral Risk Factors
Our common stock may be subject to stock price and trading volume volatility.
Employee misconduct could harm us by subjecting us to significant legal liability, regulatory scrutiny and reputational harm.
For a more complete discussion of these risks, please see below.
Business, Strategic and Operational Risks
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Our revenues and profits may decline if we are unable to maintain relationships with significant clients, distributors and other parties, or renew contracts with them on favorable terms, or if those parties face financial, reputational or regulatory issues.
The success of our business depends largely on our relationships and contractual arrangements with significant clients, distributors and other parties, including vendors. Many of these arrangements are exclusive and some rely on preferred provider or similar relationships. If our key clients, distributors, vendors or other regulatory reform relatedparties terminate important business arrangements with us, or renew contracts on terms less favorable to us, we may fail to meet our business objectives and targets, and our cash flows, results of operations and financial condition could be materially adversely affected.
Each of our Global Lifestyle, Global Housing and Global Preneed segments receives a substantial portion of its revenue from a few clients. A reduction in business with or the loss of one or more of our significant clients could have a material adverse effect on the results of operations and cash flows of individual segments or the Company. Reliance on a few significant clients may weaken our bargaining power and we may be unable to renew contracts with them on favorable terms or at all. Examples of important business arrangements include, at Global Lifestyle, exclusive and non-exclusive relationships with mobile device carriers, retailers, dealerships, MSOs, OEMs and financial and other institutions through which we distribute our products and services. At Global Housing, we have exclusive and non-exclusive relationships with mortgage lenders and servicers, manufactured housing lenders, property managers and financial and other institutions. At Global Preneed, we have an exclusive distribution relationship with SCI relating to the distribution of our preneed insurance industrypolicies.
We are also subject to the risk that increases theclients, distributors and other parties may face financial difficulties, reputational issues, problems with respect to their own products and services or regulatory requirements imposedrestrictions or compliance issues that may lead to a decrease in or cessation of sales of our products and services and have other adverse impacts on usour results of operations or that changes the wayfinancial condition. In addition, our clients and other parties with whom we are able to do business may significantly harmchoose to exit lines of business that we service or may disintermediate us by developing internal capabilities, products or services that would allow them to service their clients without our involvement. Furthermore, if one or more of our clients or distributors, for example in the wireless and related markets, consolidate or align themselves with other companies with whom we do not do business, they may choose to utilize or distribute the products and services of our competitors, which could materially reduce our revenues and profits.
Significant competitive pressures, changes in customer preferences and disruption could adversely affect our results of operations.
We compete for business, customers, agents and other distribution relationships with many insurance companies, financial services companies, mobile device repair and logistics companies, technology and software companies and specialized competitors that focus on one market, product or service. Some of our competitors may offer a broader array of products and services than we do or be better able to tailor those products and services to customer needs, including through better technology systems or infrastructure, or may have greater diversity of distribution resources, better brand recognition, more competitive pricing, lower costs, greater financial strength, more resources or higher ratings.
There is a risk that purchasers may be able to obtain more favorable terms and offerings from competitors, vendors or other third parties, including pricing and technology. Additionally, customers may turn to our competitors as a result of our failure to deliver on customer expectations, product or service flaws, technology issues, gaps in operational support or other issues affecting customer experience. As a result, competition may adversely affect the persistency of our policies, our ability to sell products and provide services and our revenues and results of operations.
To remain competitive in many of our businesses, we must anticipate and respond effectively to changes in customer preferences, new industry standards, evolving distribution models, and disruptive technology developments and alternate business models. For Global Lifestyle, in particular, the evolving nature of consumer needs and preferences and improvements in technology could result in a reduction in consumer demand and in the prices of the products and services we offer. In addition, across many of our businesses, we must respond to the threat of disruption by traditional players, such as insurers, as well as from new entrants, such “Insurtech” start-up companies and others. These players are focused on using technology and innovation to simplify and improve the customer experience, increase efficiencies, alter business models and effect other potentially disruptive changes in the markets in which we operate. In order to maintain a competitive position, we must continue to invest in new technologies and new ways to deliver our products and services. If we do not anticipate and respond to customer preferences and disruptive changes, our business orand results of operations could be adversely impacted.
The success of our business depends on the execution and implementation of our strategy, and the continuing service of key executives, senior management and other highly-skilled personnel.
Our strategy is focused on delivering long-term profitable growth. As part of our strategy, we are investing in technology and other capabilities to continuously enhance our customer experience, while also seeking to increase efficiencies. We are also developing new and innovative products and enhancing existing products. We will continue to incur expenses related to, among
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other things, investments in digital capabilities and large-scale, critical programs, such as information technology systems and infrastructure, and product innovation, as well as costs associated with businesses in runoff or that have been sold. Our long-term strategy depends on successful operational execution and our ability to execute on our transformational initiatives, including significant divestitures, combined with our ability to achieve efficiencies and attract and retain personnel.
We rely on the continued service of key executives, senior management and other highly-skilled personnel throughout our business to achieve our long-term strategy. We believe that our future success depends in substantial part on our ability to recruit, hire, motivate, develop and retain highly-skilled personnel, particularly those with specialized knowledge in areas such as digital, customer experience, and data and analytics, and within our key industries, including mobile and related adjacencies. Doing so may be difficult due to many factors, including fluctuations in economic and industry conditions, employee tolerance for the significant amount of change within and demands on the Company, the effectiveness of our compensation programs and competition. In addition, as a result of the COVID-19 pandemic, many companies, including us, have transitioned a portion of the workforce to remote work, which may result in increased competition for highly-skilled personnel who are no longer limited to employment opportunities within a particular geographic location. In addition, we rely on attracting and retaining talent, including at the executive officer level, with diverse backgrounds and experiences to effectively oversee our businesses and our long-term strategy. If we do not succeed in attracting, retaining and motivating key personnel, including diverse personnel, our revenue growth and profitability may be materially adversely affected. Furthermore, our business and results of operations could be adversely affected if we fail to adequately plan for and successfully carry out the succession of our key executives and senior management.
We may be unable to grow our business if we cannot find suitable acquisition candidates at attractive prices, integrate acquired businesses effectively or identify new areas for organic growth.
We expect acquisitions to continue to play a role in the future. Ifgrowth of some of our businesses. There can be no assurance that we were unable for any reasonwill continue to comply with these requirements, it couldbe able to identify suitable acquisition candidates or new venture opportunities or to finance or complete such transactions on acceptable terms. Additionally, the integration of acquired businesses may result in substantialsignificant challenges and additional costs, and we may be unable to accomplish such integration smoothly or successfully.
Acquisitions may not provide us with the benefits that we anticipate, require significant effort and mayexpenditures, and entail numerous risks, difficulties and uncertainties. These include, among others, diversion of management’s attention and resources to integration of operations and infrastructure, which could otherwise have been devoted to other strategic opportunities; inaccurate assessment of risks and liabilities; difficulties in realizing projected efficiencies, synergies and cost savings, including the incurrence of unexpected integration costs; difficulties in keeping existing customers and obtaining new customers; exposure to jurisdictions or businesses with heightened legal and regulatory risks, including corruption; difficulties in integrating operations and systems, including cybersecurity and other technology systems and compliance; difficulties in assimilating employees and corporate cultures; failure to achieve anticipated revenues, earnings, cash flows, business opportunities and growth prospects; an increase in our indebtedness or future borrowing costs; and limitations on our ability to access additional capital when needed. Our failure to adequately address these and other acquisition risks, difficulties and uncertainties could materially adversely affect our results of operations and financial condition.
In addition, new interpretationsThe market price of existing laws,our stock may decline if we are unable to integrate acquired businesses successfully, if the integration takes longer than expected or new judicial decisions affectingfails to achieve financial benefits to the insurance industry, could adversely affect our business.
Insurance industry-related legislativeextent anticipated by financial analysts or regulatory changes that could significantly harm our subsidiaries and us include, but are not limited to:
imposed reductions in premium rates, limitationsinvestors, or if the effect of the business combination on the financial results of the combined company is otherwise not consistent with the expectations of financial analysts or investors.
Our ability to raise premiumseffectively identify and capitalize on existing policies, or new minimum loss ratios;
increases in minimum capital, reservesopportunities for organic growth depends on, among other things, our ability to: deliver on customer expectations and other financial viability requirements;
enhanced or new regulatory requirements intended to prevent future financial crises or to otherwise ensure the stability of institutions;
new licensing requirements;
restrictions on the ability to offer certain types of insurance products or service contracts;
prohibitions or limitations on provider financial incentivesprovide a positive customer experience; successfully execute large-scale, critical programs and provider risk-sharing arrangements;
more stringent standards of review for claims denials or coverage determinations;
increased regulation relating to lender-placed insurance;
new or enhanced regulatory requirements that require insurers to pay claims on terms other than those mandated by underlying policy contracts; and
restriction of solicitation of insurance consumers by funeral board laws for prefunded funeral insurance coverage.
In addition, regulators in certain states have hired third party auditors to audit the unclaimed property records of insurance companies operating in those states. Among other companies, the Company is currently subject to these auditsprojects in a number of statestimely and has been responding to information requests from these auditors.
Several proposals have been adoptedcost-effective manner; identify and successfully enter and market our services in new geographic markets and market segments; recruit and retain qualified personnel; coordinate our efforts across various geographic markets and market segments; maintain and grow relationships with our existing customers and expand our customer base; offer new products and services; form strategic alliances and partnerships; secure key vendor and distributor relationships; and access sufficient capital. There can be no assurance that we will be successful in executing on our organic growth initiatives or are currently pending to amend state insurance holding company and other laws that increase the scope of insurance company regulation. The NAIC has implemented the Own Risk and Solvency Assessment (“ORSA”), which requires U.S. insurers and insurance groups to perform an annual assessment. This requirement is being standardized across many jurisdictions. In 2017, Assurant filed ORSA reports in the United States, Canada, Mexico, Chile and Europe. Additional countries are expected to follow, with Solvency II-based regimes being implemented globally. Regulatory bodies are expected to increase the frequency of discussions between each other and the level of data sharing across borders in order to enable more consistent regulation of global companies.
Various state and federal regulatory authorities have taken actions with respect to our lender-placed insurance business. In January 2015, at the request of the Indiana Department of Insurance, the National Association of Insurance Commissioners (the “NAIC”) authorized an industry-wide multistate targeted market conduct examination focusing on lender-placed insurance. Several insurance companies, including our subsidiary American Security Insurance Company, were subject to the examination. In December 2016, the Company reached an agreementthose initiatives will provide us with the relevant regulatorsexpected benefits. Our failure to effectively identify and capitalize on the settlementopportunities for organic growth could have an adverse effect on our results of the market conduct examination pursuantoperations and financial condition.
Our inability to the RSA andsuccessfully recover should we experience a separate agreement with the Minnesota Department of Commerce to settle its lender-placed insurance market conduct examination (together with the RSA, the “Settlement Agreements”). The effectiveness of the RSA is subject to the fulfillment of certain conditions. The Settlement Agreements resolve outstanding regulatory matters related to lender-placed insurance within the scope of the examinations and will align lender-placed business practices with procedures already implemented across much of the Company’s lender-placed business. The Company will also re-file its lender-placed insurance rates at least once every four years, and modify certain lender-placed business practices to which other significant providers in the lender-placed market will also be subject. We cannot predict the full effect of these or any other regulatory initiatives on the Company at this time, but theycontinuity event could have a material adverse effect on the Company’sour business, financial condition and results of operations.
If we experience a local or regional business continuity event, such as an earthquake, hurricane, flood, terrorist attack, pandemic, security breach, cyber attack, power loss, computer, telecommunication or other systems failure or other natural or man-made disaster, our ability to continue operations will depend on an effective disaster recovery plan and system, including the continued availability of our personnel, vendors and other third parties and work facilities, and the proper functioning of our computer, telecommunication and other systems and operations. We have from time to time experienced business continuity
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events, including events that impacted the availability of our systems. See “ –Technology, Cybersecurity and Privacy Risks – The failure to effectively maintain and modernize our information technology systems and infrastructure and integrate those of acquired businesses could adversely affect our business.”
Our operations depend in particular upon our ability to protect our technology infrastructure against damage and interruption. If a business continuity event occurs, we could lose Company, customer, vendor and other third-party data, lose significant processing capability or experience interruptions to our operations or delivery of products and services to our clients and their customers, which has occurred from time to time and which could have a material adverse effect on our business, financial condition and results of operations. A cyber attack or other business continuity event affecting us or key third parties with whom we work could result in a significant and extended disruption in the functioning of our information technology systems or operations, requiring us to incur significant expense to address and remediate or otherwise resolve such issues. An extended outage could result in the loss of premium income, fee income and clients, reputational damage, substantial volatility in our financial results and a decline in our revenues. See “ –Technology, Cybersecurity and Privacy Risks – We could incur significant liability if our information systems or those of third parties are breached or we or third parties otherwise fail to protect the security of data residing on our respective systems, which could adversely affect our business and results of operations.”
The risk of business disruption is more pronounced in certain geographic areas, including major metropolitan centers, such as New York City, where our corporate offices are located, and certain catastrophe-prone areas, such as Miami, Florida, where we have significant operations. This risk is also heightened in certain countries and regions in which we operate that are subject to higher potential threat of terrorist attacks, military conflicts, political instability and data breaches.
A disaster or other business continuity event on a significant scale or affecting our key businesses or our data center, or our inability to successfully and quickly recover from such an event and any legislative and regulatory responses thereto, could materially interrupt our business operations and cash flows.result in material financial loss, loss of human capital, regulatory actions, reputational harm, loss of customers or damaged customer relationships, legal liability and other adverse consequences. Our liability insurance policies may not fully cover, in type or amount, the cost of a successful recovery in the event of such a disruption.

Failure to successfully manage vendors and other third parties could adversely affect our business.
Risks RelatedAs we continue to Our Common Stockimprove operating efficiencies, we rely on vendors and other third parties, including independent contractors, to conduct business and provide services to our clients. For example, we use vendors and other third parties for business, investment management, information technology, call centers, facilities management and other services. We take steps to monitor and regulate the performance of vendors and other third parties, including in our agreements with such parties, but our oversight controls could prove inadequate. Since we do not fully control the actions of vendors and other third parties, we are subject to the risk that their decisions or operations adversely impact us and replacing them could create significant delay and expense. If these vendors or other third parties fail to satisfy their obligations to us or if they fail to comply with legal or regulatory requirements in a high-quality and timely manner, our operations and reputation could be compromised, we may not realize the anticipated economic and other benefits from these arrangements, and we could suffer adverse legal, regulatory and financial consequences. In addition, these third parties face their own technology, operating, business and economic risks, and any significant failures by them, including the improper use or disclosure of our confidential client, employee or Company information or failure to comply with applicable law, could cause harm to our reputation or otherwise expose us to liability. An interruption in or the cessation of service by any service provider as a result of systems failures, capacity constraints, financial difficulties or for any other reason could disrupt our operations, impact our ability to offer certain products and services and result in contractual or regulatory penalties, liability claims from clients or employees, damage to our reputation and harm to our business. If we are unable to attract and retain relationships with qualified vendors, independent contractors and other third-party service providers, or if changes in law or judicial decisions require independent contractors to be classified as employees, our business could be significantly adversely affected.
To the extent we engage international vendors or third parties to provide services or carry out business functions, we are also exposed to the risks that accompany operations in a foreign jurisdiction, including international economic and political conditions, foreign laws and regulations, fluctuations in currency values and, potentially, increased risk of data breaches. For more information on the risks associated with the use of international vendors and third parties, see “ – We face risks associated with our international operations.
We face risks associated with our international operations.
Our stockinternational operations face economic, political, legal, compliance, regulatory, operational and other risks. For example, we face the risk of restrictions on currency conversion or the transfer of funds; burdens and costs of compliance with a variety of foreign laws and regulations and the associated risk and costs of non-compliance; exposure to undeveloped or evolving legal systems, which may be subjectresult in unpredictable or inconsistent application of laws and regulations; exposure to stock pricecommercial, political, legal or regulatory corruption; political, economic or other instability in countries in which we conduct
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business, including possible terrorist acts; the imposition of tariffs, trade barriers or other protectionist laws or business practices that favor local competition, increase costs and trading volume volatility. The priceadversely affect our business; inflation and foreign exchange rate fluctuations; diminished ability to enforce our contractual rights; potential increased risk of data breaches; differences in cultural environments; changes in regulatory requirements, including changes in regulatory treatment of certain products or services; exposure to local economic conditions and its impact on our common stock could fluctuateclients’ performance and creditworthiness; and restrictions on the repatriation of non-U.S. investments and earnings.
If our business model is not successful in a particular country or decline significantly and you couldregion, or a country or region in which we do business experiences economic, political or other instability, we may lose all or part of your investment.our investment in that country or region. As we continue to expand in select worldwide markets, our business becomes increasingly exposed to these and other risks, in particular where certain countries or regions have recently experienced economic or political instability, such as in Argentina, Brazil and the United Kingdom.
As we engage with international clients, we may make certain up-front commission payments or similar cash outlays, which we may not recover if the business does not develop as we expect. These up-front payments are typically supported by various protections, such as letters of credit, letters of guarantee and real estate, but we may not fully or timely recover amounts owed to us as a result of difficulties in enforcing contracts or judgments in undeveloped or evolving legal systems and other factors. As our international business grows, we rely increasingly on fronting carriers in certain countries to maintain their licenses and product approvals, satisfy local regulatory requirements and continue in business. If they fail to do so, our business, reputation and relationships with our customers could be adversely affected.
For additional information on the significant international regulations that apply to us, including data protection regulations, and the risks relating thereto, see “Item 1 –Business –Regulation –International Regulation” in this Report, “ –Legal and Regulatory Risks – We are subject to extensive laws and regulations, which increase our costs and could restrict the conduct of our business, and violations or alleged violations of such laws and regulations could have a material adverse effect on our reputation, business and results of operations,” “ –Legal and Regulatory Risks – Our business is subject to risks related to litigation and regulatory actions” and “ – Technology, Cybersecurity and Privacy Risks – The costs of complying with, or our failure to comply with, U.S. and foreign laws related to privacy, data security and data protection could adversely affect our financial condition, operating results and reputation.
Our mobile business is subject to the risk of declines in the value of mobile devices in our inventory, to the risk of guaranteed buybacks, and to export compliance and other risks.
The value of the mobile devices that we collect and refurbish for our clients may fall below the prices we have paid or guaranteed, which could adversely affect our profitability. In recent years,our mobile business, we carry inventory to meet the stock marketsdelivery requirements of certain clients and we provide the guaranteed buyback of devices as part of our trade-in and upgrade offerings. These devices are ultimately disposed of through sales to third parties. Our mobile business is subject to the risk that the value of devices and parts will be adversely affected by technological changes affecting the usefulness or desirability of the devices and parts, physical problems resulting from faulty design or manufacturing, increased competition and growing industry emphasis on cost containment. The value of devices may also be impacted by an escalation of trade tensions between the U.S. and China, including with respect to trade policies, treaties, government relations, tariffs and other trade restrictions. If the value of devices or parts is significantly reduced, it could have experienceda material adverse effect on our profitability.
Our sales of mobile devices to third parties, particularly those domiciled outside of the U.S., subject us to compliance risks relating to export control laws and regulations. Furthermore, third parties to whom we sell mobile devices may violate such laws and regulations, which could subject us to liability. Non-compliance with such laws could adversely affect our business, financial condition and results of operations. For more information on the risks relating to our international operations, see “ – We face risks associated with our international operations.
Sales of our products and services may decline if we are unable to develop and maintain distribution sources or attract and retain sales representatives and executives with key client relationships.
We distribute many of our insurance products and services through a variety of distribution channels, including mobile carriers, financial institutions, mortgage lenders and servicers, retailers, funeral homes, association groups, other third-party marketing organizations and, to a limited extent, our own captives and affiliated agents. Our relationships with these distributors are significant pricefor our revenues and trading volume volatility. Company-specific issuesprofits. There is intense competition for distribution outlets. Agents who distribute our products are typically not exclusively dedicated to us, but also market the products of our competitors. In some cases, such agents may be affiliated with other insurers who may choose to write the product that such agents are now selling on our behalf. Therefore, we face continued competition from competing products and market developments generallyservices.
We also have our own sales representatives. We depend in large part on our sales representatives and segment executives to develop and maintain client relationships. Our inability to attract and retain effective sales representatives and executives with key client relationships could materially adversely affect our results of operations and financial condition.
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We face risks associated with joint ventures, franchises and investments in which we share ownership or management with third parties.
From time to time, we have and may continue to enter into joint ventures and franchises and invest in entities in which we share ownership or management with third parties. In certain circumstances, we may not have complete control over governance, financial reporting, operations, legal and regulatory compliance or other matters relating to such joint ventures, franchises or entities. As a result, we may face certain operating, financial, legal and regulatory compliance and other risks relating to these joint ventures, franchises and entities, including risks related to the financial strength of joint venture partners, franchisees and other investors; the willingness of joint venture partners, franchisees and other investors to provide adequate funding for the joint venture, franchise or entity; differing goals, strategies, priorities or objectives between us and joint venture partners, franchisees or other investors; our inability to unilaterally implement actions, policies or procedures with respect to the joint venture, franchise or entity that we believe are favorable; legal and regulatory compliance risks relating to actions of the joint venture, franchise, entity, joint venture partners, franchisees or other investors; the risk that the actions of joint venture partners, franchisees and other investors could damage our brand image and reputation; and the risk that we will be unable to resolve disputes with joint venture partners, franchisees or other investors. As a result, joint ventures, franchises and investments in which we share ownership or management subject us to risk and may contribute significantly less than anticipated to our earnings and cash flows.
Negative publicity relating to our business or industry may adversely affect our financial results.
We communicate with and distribute our products and services ultimately to individual consumers. There may be a perception that some of these purchasers may be financially unsophisticated and therefore in need of consumer protection. Accordingly, from time to time, consumer advocacy groups and the media may focus their attention on our products and services, which may subject us to negative publicity. We may also be negatively affected if another company in one of our industries or in a related industry engages in practices that subject our industry or businesses to negative publicity. Negative publicity may also result from judicial inquiries, unfavorable outcomes in lawsuits, social media, regulatory or governmental actions with respect to our products or services and industry commercial practices. For example, we may be subject to regulatory queries to assess practices in the insurance industrysector that potentially disadvantage people of color or historically underrepresented groups in certain insurance lines of business. In addition, there is increased focus on social responsibility matters, including diversity, equity and in the regulatory environment may have caused this volatility. Our stock price could materially fluctuateinclusion, and commitment to long-term sustainability. A failure or decrease in response to a number of events and factors, including but not limited to: quarterly variations in operating results; operating and stock price performance of comparable companies; changesperceived failure in our financial strength ratings; limitations on premium levelsachievement of various social responsibility initiatives and goals we may from time to time announce, or the abilityan actual or perceived increase in related risks as a result of our or our industry’s business activities, may subject us to maintainnegative publicity.
Negative publicity may cause increased regulation and legislative scrutiny of industry practices as well as increased litigation or raise premiums on existing policies; regulatory developmentsenforcement action by civil and criminal authorities. Additionally, negative publicity relating to us ormay increase our competitors. In addition, broad market and industry fluctuations may materiallycosts of doing business and adversely affect our profitability by impeding our ability to market our products and services, constraining our ability to price our products appropriately for the trading price of our common stock, regardless of our actual operating performance.risks we are assuming, requiring us to change the products and services we offer or increasing the regulatory burdens under which we operate.
Applicable laws and our certificate of incorporation and by-laws and contract provisions may discourage takeovers and business combinations that some stockholders might consider to be in their best interests.
StateApplicable laws and our certificate of incorporation and by-laws may delay, defer, prevent or render more difficult a takeover attempt that our stockholders might consider to be in their best interests. For example, Section 203 of the General Corporation Law of the State of Delaware may limit the ability of an “interested stockholder” to engage in business combinations with us. An interested stockholder is defined to include persons owning 15% or more of our outstanding voting stock. These provisions may also make it difficult for stockholders to replace or remove our directors, which could delay, defer or prevent a change in control. Such provisions may prevent our stockholders from receiving the benefit from any premium to the market price of our common stock offered by a bidder in a takeover context. Even in the absence of a takeover attempt, the existence of these provisions may adversely affect the prevailing market price of our common stock if they are viewed as discouraging future takeover attempts.
Our certificate of incorporation or by-laws also contain provisions that permit our Board of Directors to issue one or more series of preferred stock, prohibit stockholders from filling vacancies on our Board of Directors, prohibit stockholders from calling special meetings of stockholders and from taking action by written consent, and impose advance notice requirements for stockholder proposals and nominations of directors to be considered at stockholder meetings.
Additionally, applicable state and foreign insurance laws may require prior approval of an application to acquire control of a domestic insurer. State statutes generally provide, and certain foreign statutes provide, that control over a domestic insurer is presumed to exist when any person directly or indirectly owns, controls, has voting power over, or holds proxies representing, 10% or more of the domestic insurer’s voting securities. PriorThe application process can be extensive, thereby discouraging the acquisition of a control position.
Our certificate of incorporation or by-laws also contain provisions that permit the Board to grantingissue one or more series of preferred stock, prohibit stockholders from filling vacancies on the Board, prohibit stockholders from calling special meetings of stockholders and from taking action by written consent and impose advance notice requirements for stockholder proposals and nominations of directors to be considered at stockholder meetings.
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Macroeconomic, Political and Global Market Risks
General economic, financial market and political conditions and conditions in the markets in which we operate may materially adversely affect our results of operations and financial condition.
Limited availability of credit, deteriorations of the global mortgage and real estate markets, declines in consumer confidence and consumer spending, increases in prices or in the rate of inflation, periods of high unemployment, persistently low or rapidly increasing interest rates, disruptive geopolitical events and other events outside of our control, such approval,as a statemajor epidemic or a pandemic or political or civil unrest, could contribute to increased volatility and diminished expectations for the economy and the financial markets, including the market for our stock. These conditions could adversely affect all of our business segments. Specifically, during periods of economic downturn:
individuals and businesses may (i) choose not to purchase our insurance commissionerproducts, warranties and other products and services, (ii) terminate existing policies or contracts or permit them to lapse and (iii) choose to reduce the amount of coverage they purchase;
conditions in the markets in which we operate may deteriorate, impacting, among other things, consumer demand for the mobile devices, electronics, appliances, automobiles, housing and other products we insure, including the rate of introduction and success of new products, technologies and promotional programs that provide opportunities for growth;
clients are more likely to underperform expectations, experience financial distress and declare bankruptcy, which could have an adverse impact on the remittance of premiums from such clients and the collection of receivables from such clients for items such as unearned premiums and could otherwise expose us to credit risk;
claims on certain specialized insurance products tend to rise;
there is a higher loss ratio on credit card and installment loan insurance due to rising unemployment;
there is an increased risk of fraudulent insurance claims; and
there may be substantial decreases in loan availability and origination, which may reduce the demand for credit insurance that we write or debt cancellation or debt deferment products that we administer, and on the placement of hazard insurance under our Lender-placed Insurance programs.
General inflationary pressures may affect repair and replacement costs on our real and personal property lines, increasing the costs of paying claims. Inflationary pressures may also affect the costs associated with our Global Preneed insurance policies, particularly those that are guaranteed to grow with the CPI. Conversely, deflationary pressures may affect the pricing of our products and services.
The COVID-19 pandemic and measures taken in response thereto may adversely affect our business, results of operations and financial condition.
While still evolving, the COVID-19 pandemic has caused significant global economic and financial market disruption, resulting in increased financial market volatility, business and operational challenges such as the temporary closures of businesses, and diminished expectations for the economy and the financial markets.
As a result of the COVID-19 pandemic, our results of operations and financial condition have been adversely affected by lower investment income from lower yields, the current mortgage moratorium that has impacted our REO volumes, foreign exchange rate fluctuations and higher mortality rates in the Global Preneed business. In addition, we have faced, and may continue to face, reduced demand for our products and services, particularly in Latin America, including as a result of client store closures or changes to consumer behavior. As the COVID-19 pandemic continues, our results of operations and financial condition may also be adversely affected by: our current offer to, or in some states requirement to, waive late payment fees and allow customers to defer premium payments on certain of our products; clients underperforming expectations or experiencing financial distress; customers experiencing difficulty paying premiums or cancelling coverages; and an increase in the number of fraudulent insurance claims. In addition, the cost of reinsurance to us increased during the pandemic, and may continue to increase, and reinsurers may experience financial distress. Furthermore, if the pandemic continues to create disruption in the credit or financial markets, or if it impacts our credit ratings, it could adversely affect our ability to access capital on favorable terms or at all.
Our investment portfolio (and, specifically, the valuations and cash flows of investments we hold) has been, and may continue to be, adversely affected as a result of market developments from the COVID-19 pandemic and uncertainty regarding its outcome, including low interest rates, reduced liquidity, and a recession or continued slowdown in the U.S. or in global economic conditions. The COVID-19 pandemic could result in an impairment in value of our tangible or other intangible assets. In addition, decreases in observable market activity or the unavailability of information arising from the spread of COVID-19 may restrict our access to key inputs used to derive certain estimates and assumptions made in connection with financial reporting or otherwise, including estimates and changes in long-term macro-economic assumptions relating to
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accounting for current expected credit losses (commonly referred to as “CECL”). Restricted access to such inputs may make our financial statement balances and estimates and assumptions subject to greater variability and subjectivity.
From an operational perspective, our employees, our clients and their customers, and vendors and other third parties with whom we work, have been, and may continue to be, adversely affected by the COVID-19 pandemic and efforts to mitigate its spread. Currently, the vast majority of our global workforce is working remotely, which increases cybersecurity risk and may adversely affect our internal control over financial reporting. In addition, we have invested a significant amount of time and resources across the enterprise to mitigate the impact of the COVID-19 pandemic on our business. We also face the risk that some of our facilities may close for periods of time or that significant portions of our workforce, including key personnel, may be unable to work effectively or at all because of illness and measures put in place to safeguard employee safety, such as additional leave. An extended period of such conditions could strain our business continuity plans and introduce additional operational risk, including cybersecurity and fraud risks. Measures we take may also subject us to litigation.
We continue to closely monitor developments related to the COVID-19 pandemic to assess its ongoing impact on our business, results of operations and financial condition. At this time, it is not possible to estimate how long it will typically considertake to halt the spread of the virus or the long-term effects that the COVID-19 pandemic could have on the economy or our business. The extent to which the COVID-19 pandemic impacts our business, results of operations or financial condition will depend on future developments which are highly uncertain and difficult to predict, including the severity and duration of the pandemic, and the actions taken by government authorities and other third parties to contain or address its impact. We also cannot predict how legal and regulatory responses to concerns about the COVID-19 pandemic and related public health issues will impact our business, including the possibility of a mandated extension of business interruption or other insurance coverage beyond our policy language, or additional regulatory restrictions on our insurance subsidiaries’ ability to pay us dividends. Even after the COVID-19 outbreak has subsided, we may experience materially adverse impacts to our business, results of operations or financial condition as a result of the pandemic’s global economic impact.
For additional information on risks we face relating to epidemics and pandemics such as COVID-19, see “ – General economic, financial market and political conditions and conditions in the markets in which we operate may materially adversely affect our results of operations and financial condition,” “ – Business, Strategic and Operational Risks – Our inability to successfully recover should we experience a business continuity event could have a material adverse effect on our business, financial condition and results of operations” and “ –Technology, Cybersecurity and Privacy Risks – We could incur significant liability if our information systems or those of third parties are breached or we or third parties otherwise fail to protect the security of data residing on our respective systems, which could adversely affect our business and results of operations.
Catastrophe and non-catastrophe losses, including as a result of climate change, could materially reduce our profitability and have a material adverse effect on our results of operations and financial condition.
Our insurance operations expose us to claims arising from catastrophes and non-catastrophes, particularly in our homeowners insurance businesses. Catastrophes include reportable catastrophe losses, which are individual catastrophe events that generated losses in excess of $5.0 million, pre-tax and net of reinsurance. Non-catastrophe losses include losses from weather, fire, water damage, theft and vandalism, as well as general liability in commercial liability, renters and car-sharing insurance policies, among others.
We have experienced, and expect to continue to experience, catastrophe and non-catastrophe losses that materially reduce our profitability or have a material adverse effect on our results of operations and financial condition. Catastrophes can be man-made, including terrorist attacks and accidents, or can be caused by various natural events, including hurricanes, windstorms, earthquakes, hailstorms, floods, severe winter weather, fires, epidemics and pandemics.
Natural catastrophe trends are changing due to climate change, a phenomenon linked to increasing atmospheric concentrations of greenhouse gases, resulting in rising global temperatures and changes in weather patterns. While the exact impact of the physical effects of climate change is uncertain, changes in the global climate may cause long-term increases in the frequency and severity of weather events, such as wildfires and hurricanes, particularly in coastal areas. Climate change has the potential to impact nearly all sectors of the economy to varying degrees and may result in increased claims and higher catastrophe losses, which could have a material adverse effect on our results of operations and financial condition. We also cannot predict how legal, regulatory and social responses to concerns around climate change may impact our business. While the frequency and severity of both man-made and natural catastrophes are inherently unpredictable, increases in the value and geographic concentration of insured property, the geographic concentration of insured lives and the effects of inflation could increase the frequency and severity of claims from future catastrophes. In addition, legislative and regulatory initiatives and court decisions following major catastrophes could force expansion of certain insurance coverages for catastrophe claims or otherwise adversely impact our business.
Catastrophe losses can vary widely and could significantly exceed our expectations. We use catastrophe modeling tools that help estimate our probable losses, but these projections are based on historical data and other assumptions, including with
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respect to climate change and seasonal weather variations, that may differ materially from actual events. These modeling tools may not be able to anticipate emerging trends or changing marketplace conditions.
We purchase reinsurance for certain risks, but if the severity of an event were sufficiently high, our losses could exceed our reinsurance coverage limits and could have a material adverse effect on our results of operations and financial condition. See “ – Financial Risks – Reinsurance may not be adequate or available to protect us against losses, and we are subject to the credit risk of reinsurers.” In addition, claims from catastrophe events could result in substantial volatility in our results of operations and financial condition for any particular fiscal quarter or year.
Accounting rules do not permit insurers to reserve for catastrophe events before they occur. Once a catastrophe event occurs, the establishment of appropriate reserves is an inherently uncertain and complex process. The ultimate cost of losses may vary materially from recorded reserves and such variance may have a material adverse effect on our results of operations, financial condition and capital.
Because Global Housing’s lender-placed homeowners and lender-placed manufactured housing insurance products are designed to automatically provide property coverage for client portfolios, our exposure to certain catastrophe-prone locations, such as Florida, California, Texas, New York and Puerto Rico, may increase. The withdrawal of other insurers from these or other states may lead to adverse selection and increased use of our products in these areas and may negatively affect our loss experience.
In addition, with respect to our Global Preneed insurance policies, the average age of our policyholders was approximately 73 years as of December 31, 2020. Elderly individuals are generally more susceptible to certain epidemics and pandemics than the overall population, and an epidemic or pandemic resulting in a higher incidence of mortality could have a material adverse effect on our results of operations and financial condition.
Financial Risks
Our actual claims losses may exceed our reserves for claims, requiring us to establish additional reserves or to incur additional expense for settling unreserved liabilities, which could have a material adverse effect on our results of operations, profitability and capital.
We maintain reserves to cover our estimated ultimate exposure for claims and claim adjustment expenses with respect to reported claims and incurred but not reported (“IBNR”) claims as of the end of each accounting period. Whether calculated under accounting principles generally accepted in the United States of America (“GAAP”), Statutory Accounting Principles or accounting principles applicable in foreign jurisdictions, reserves are estimates. Reserving is inherently a matter of judgment and our ultimate liabilities could exceed reserves for a variety of reasons, including changes in macroeconomic factors (such as unemployment and interest rates), case development and other factors. From time to time, we also adjust our reserves, and may adjust our reserving methodology, as these factors, our claims experience and estimates of future trends in claims frequency and severity change. Reserve development, changes in our reserving methodology and paid losses exceeding corresponding reserves could have a material adverse effect on our results of operations, profitability and capital. See “Item 7 –Management’s Discussion and Analysis of Financial Condition and Results of Operations –Critical Accounting Estimates –Reserves” in this Report for additional detail on our reserves.
We may be unable to accurately predict and price for claims and other costs, which could reduce our profitability.
Our profitability could be reduced if we are unable to accurately predict and price for claims and other costs, including the frequency and severity of property and other claims. This ability could be affected by various factors, including inflation, changes in the regulatory environment, changes in industry practices, changes in legal, social or environmental conditions or new technologies. Political or economic conditions can also affect the availability of programs on which our business may rely to accurately predict claims and other costs. In addition, modeling tools that support business decisions involve historical data and numerous assumptions that may differ materially from actual events. The inability to accurately predict and price for claims and other costs could materially adversely affect our results of operations and financial condition.
A decline in the financial strength ratings of our insurance subsidiaries could adversely affect our results of operations and financial condition.
Ratings are important considerations in establishing the competitive position of insurance companies. A.M. Best rates most of our domestic and significant international operating insurance subsidiaries. Moody’s rates four of our domestic operating insurance subsidiaries and S&P rates five of our domestic operating insurance subsidiaries. These ratings are subject to periodic review by A.M. Best, Moody’s and S&P, and we cannot assure that we will be able to retain them. Rating agencies may change their methodology or requirements for determining ratings, or they may become more conservative in assigning ratings. Rating agencies could also increase capital requirements for our subsidiaries, thereby reducing deployable capital at such subsidiary or at the holding company. Any reduction in these ratings could materially adversely affect our standing in the
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insurance industry and the demand for our products from intermediaries and consumers, which could materially adversely affect our results of operations.
As of December 31, 2020, our operations had a significant number of contracts that contain provisions that require the applicable subsidiaries to maintain minimum financial strength ratings, typically from A.M. Best, ranging from “A” or better to “B+” or better, depending on the contract. Our clients may terminate these contracts or fail to renew them if the subsidiaries’ ratings fall below these minimums. Termination of or failure to renew these agreements could materially and adversely affect our results of operations and financial condition.
A credit rating agency downgrade of our corporate senior debt rating could adversely impact on our business.
Currently, Assurant, Inc.’s senior debt is rated BBB by S&P and Baa3 by Moody’s, and both ratings carry a stable outlook.
If our senior debt credit ratings were downgraded below investment grade, our business, financial condition and results of operations, and perceptions of our financial strength, could be adversely affected. A downgrade could adversely affect our liquidity and ability to access liquidity quickly, increase our borrowing costs, decrease demand for our debt securities, and increase the expense and difficulty of financing our operations or refinancing our existing indebtedness on similar or more favorable terms. For example, the interest rate payable on each of the applicant,2023 Senior Notes, the integrity2028 Senior Notes and the 2030 Senior Notes (each as defined hereafter) is subject to increase if either of S&P or Moody’s downgrades the credit rating assigned to such series of senior notes to BB+ or below or to Ba1 or below, respectively. Additionally, we could be subject to more restrictive financial and operational covenants in any indebtedness we issue in the future, which could reduce our operational flexibility. There can be no assurance that our credit ratings will not be downgraded. See Note 19 to the Consolidated Financial Statements included elsewhere in this Report for additional information on the 2023 Senior Notes, the 2028 Senior Notes and the 2030 Senior Notes, and the impact of rating changes.
Fluctuations in the exchange rate of the applicant’s boardU.S. Dollar and other foreign currencies may materially and adversely affect our results of directorsoperations.
While most of our costs and executive officers,revenues are in U.S. Dollars, some are in other currencies. Because our financial results in certain countries are translated from local currency into U.S. Dollars upon consolidation, our results of operations have been and may continue to be affected by foreign exchange rate fluctuations. To a large extent, we do not currently hedge foreign currency risk. If the applicant’s plansU.S. Dollar weakens against a local currency, the translation of our foreign-currency-denominated balances will result in increased net assets, net revenue, operating expenses and net income. Similarly, our net assets, net revenue, operating expenses and net income will decrease if the U.S. Dollar strengthens against a local currency. These fluctuations in currency exchange rates may result in losses that materially and adversely affect our results of operations.
Additionally, we may incur foreign exchange losses in connection with the designation of the U.S. Dollar as the functional currency of our international subsidiaries. For example, management has classified Argentina’s economy as highly inflationary in accordance with GAAP accounting requirements and, as a result, the functional currency of our Argentina subsidiaries was changed from the local currency to U.S. Dollars and their non-U.S. Dollar denominated monetary assets and liabilities were subject to remeasurement resulting in losses. We could incur additional losses, which would adversely affect our results of operations. For additional information on the change in functional currency for our Argentina subsidiaries and the effect thereof, see Note 2 to the Consolidated Financial Statements included elsewhere in this Report.
An impairment of our goodwill or other intangible assets could materially adversely affect our results of operations and book value.
As a result of acquisitions, we have added a considerable amount of goodwill and other intangible assets to our balance sheet. Goodwill represented 43% of our total equity as of December 31, 2020. We review our goodwill annually in the fourth quarter for impairment or more frequently if indicators of impairment exist. Such circumstances include, but are not limited to, a significant adverse change in legal factors, an adverse action or assessment by a regulator, unanticipated competition, loss of key personnel or a significant decline in our expected future cash flows due to changes in company-specific factors or the broader business climate. In addition, other intangible assets collectively represented 12% of our total equity as of December 31, 2020. Estimated useful lives of finite intangible assets are reassessed on an annual basis. Generally, other intangible assets with finite lives are only tested for impairment if there are indicators of impairment identified, including a significant adverse change in the extent, manner or length of time in which the other intangible asset is being used or a significant adverse change in legal factors or in the business climate that could affect the value of the other intangible asset.
During the third quarter of 2020, we recognized an impairment of the entire goodwill of $137.8 million related to Global Preneed in connection with our decision to explore strategic alternatives for the Global Preneed business, including a possible sale. Any future impairment of goodwill or other intangible assets, or significant reduction in the useful lives of intangible assets, could have a material adverse effect on our profitability and book value. For more information on our annual goodwill impairment testing, the goodwill of our segments and related reporting units and intangible asset impairment testing, see
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“Item 7 –Management’s Discussion and Analysis of Financial Condition and Results of Operations –Critical Accounting Estimates – Valuation and Recoverability of Goodwill” and Notes 2 and 15 to the Consolidated Financial Statements included elsewhere in this Report.
Failure to maintain effective internal control over financial reporting could have a material adverse effect on our business and stock price.
As a public company, we are required to maintain effective internal control over financial reporting. While management has certified that our internal control over financial reporting was effective as of December 31, 2020, because internal control over financial reporting is complex, there can be no assurance that our internal control over financial reporting will be effective in the future. We also rely on manual processes and procedures that subject us to increased risk of error and internal control failure compared to automated processes. Although we are in the process of implementing an integrated global financial system to, among other things, minimize our reliance on and use of manual processes, there can be no assurance that the implementation will be completed in a timely manner, or that it will achieve all of its intended goals. Any failure to implement required controls, or difficulties or errors encountered in their operation, could adversely affect our results of operations or cause us to fail to meet our reporting obligations, which could deteriorate investor confidence. If we are not able to maintain or document effective internal control over financial reporting, our independent registered public accounting firm would be unable to certify the effectiveness of our internal control over financial reporting or opine that our financial statements fairly present, in all material respects, our financial position, results of operations and cash flows in conformity with GAAP. Significant deficiencies or material weaknesses in internal control over financial reporting may also prevent us from reporting our financial information on a timely basis or cause us to restate previously issued financial information, and thereby subject us to litigation and adverse regulatory consequences, including fines and other sanctions. If any of the foregoing were to occur, investor confidence in us and the reliability of our financial statements could erode, resulting in a decline in our stock price, impairing our ability to raise capital, negatively affecting our reputation and subjecting us to legal and regulatory risk.
Unfavorable conditions in the capital and credit markets may significantly and adversely affect our access to capital and our ability to pay our debts or expenses.
The global capital and credit markets have experienced periods of uncertainty, volatility and disruption, including due to the onset of the COVID-19 pandemic, changes to U.S. and foreign tax and trade policies, imposition of new or increased tariffs, other trade restrictions, other government actions, foreign currency fluctuations and other factors. Our ability to raise money during such periods could be severely or entirely restricted. Our ability to borrow or raise money is important if our operating cash flow is insufficient to pay our expenses, meet capital requirements, repay debt, pay dividends on our common and preferred stock or make investments. As a holding company, we have limited direct operations of our own. The principal sources of our liquidity are dividends and other statutorily permissible payments from our subsidiaries, cash flow from our investment portfolio, the Credit Facility (as defined below) and liquid assets, consisting mainly of cash or assets that are readily convertible into cash. Sources of liquidity in normal markets also include a variety of short-and long-term instruments. If our access to the capital and credit markets is restricted, our cost of capital could increase, thus decreasing our profitability and reducing our financial flexibility, including our ability to refinance maturities of existing indebtedness on similar or more favorable terms. Our results of operations, financial condition, cash flows and statutory capital position could be materially and adversely affected by periods of uncertainty, volatility and disruption in the capital or credit markets.
Our investment portfolio is subject to market risk, including changes in interest rates, that may adversely affect our results of operations and financial condition.
Investment returns are an important part of our profitability. Our investments are subject to market-wide risks and fluctuations, including in the fixed maturity and equity securities markets, which could impair our profitability, financial condition and cash flows. Further, in pricing our products and services, we incorporate assumptions regarding returns on our investments. Market conditions may not allow us to invest in assets with sufficiently high returns to meet our pricing assumptions and profit targets over the long term.
We are subject to interest rate risk in our investment portfolio. Changes in interest rates may materially adversely affect the performance of some of our investments, including by materially reducing the fair value of and investment income from fixed maturity securities and increasing unrealized losses in our investment portfolio. As of December 31, 2020, fixed maturity securities represented approximately 85% of the fair value of our total investments and full year 2020 gross investment income from fixed maturity securities totaled $481.8 million. The fair market value of fixed maturity securities generally increases or decreases in an inverse relationship with fluctuations in interest rates, while investment income from fixed maturity securities increases or decreases directly with interest rates. In addition, actual investment income and cash flows from investments that carry prepayment risk, such as mortgage-backed and other asset-backed securities, may differ from those anticipated at the time of investment as a result of interest rate fluctuations. Recent periods have been characterized by low interest rates. A prolonged period during which interest rates remain at historically low levels, including the current period of low rates as a result of the COVID-19 pandemic, may result in lower-than-expected investment income and larger required reserves. Though we employ
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asset/liability management strategies to manage the adverse effects of interest rate changes, significant fluctuations in the level of interest rates may require us to liquidate investments prior to maturity at a significant loss to pay claims, which could have a material adverse effect on our results of operations and financial condition. See “Item 7A –Quantitative and Qualitative Disclosures About Market Risk –Interest Rate Risk” in this Report.
In addition, extended periods of declining interest rates or rising inflation may cause compression in the spread between the death benefit growth rates on our Preneed insurance policies and the investment income that we can earn, resulting in a negative spread, which may have a material adverse effect on our results of operations and our overall financial condition. See “Item 7A –Quantitative and Qualitative Disclosures About Market Risk –Inflation Risk” in this Report.
Our investment portfolio is subject to credit, liquidity and other risks that may adversely affect our results of operations and financial condition.
We are subject to credit risk in our investment portfolio, primarily from our investments in corporate bonds, preferred stocks, leveraged loans, municipal bonds and commercial mortgages. Defaults by third parties in the payment or performance of their obligations could reduce our investment income or result in realized investment losses. The value of our investments may be materially adversely affected by downgrades in the corporate bonds included in our portfolio, increases in treasury rates or credit spreads and by other factors that may result in realized and unrealized investment losses and other-than-temporary impairments. The determination that a security has incurred an other-than-temporary impairment requires the judgment of management and there are inherent risks and uncertainties involved in making these judgments. Changes in facts, circumstances or critical assumptions could cause management to conclude that further impairments have occurred, which could lead to additional losses on investments. Each of these events may cause us to reduce the carrying value of our investment portfolio. For further details on net investment losses and other-than-temporary-impairments, see Note 8 to the Consolidated Financial Statements included elsewhere in this Report.
The value of any particular fixed maturity security is subject to impairment based on the creditworthiness of its issuer. As of December 31, 2020, fixed maturity securities represented approximately 85% and below investment grade securities (rated “BB” or lower by nationally recognized statistical rating organizations) represented approximately 4% of the fair value of our total investments. Below investment grade securities generally are expected to provide higher returns but present greater risk and can be less liquid than investment grade securities. A significant increase in defaults and impairments on our fixed maturity securities portfolio could materially adversely affect our results of operations and financial condition. See “Item 7A –Quantitative and Qualitative Disclosures About Market Risk –Credit Risk” in this Report for additional information on the composition of our fixed maturity securities portfolio.
Equity securities represented approximately 3% of the fair value of our total investments as of December 31, 2020. However, we have had higher percentages of equity securities in the past and may make more equity investments in the future. Investments in equity securities generally are expected to provide higher total returns but present greater risk to preservation of capital than our fixed maturity securities. All changes in the fair value of equity securities are reported in our statements of operations, which has increased the volatility of our financial results. See Note 2 to the Consolidated Financial Statements included elsewhere in this Report for more information.
Our investments in commercial mortgage loans on real estate (which represented approximately 5% of the fair value of our total investments as of December 31, 2020) are relatively illiquid. If we require extremely large amounts of cash on short notice, we may have difficulty selling these investments at attractive prices and in a timely manner.
The value of our deferred tax assets could become impaired, which could materially and adversely affect our results of operations and financial condition.
In accordance with applicable income tax guidance, we must determine whether our ability to realize the value of our deferred tax asset or to recognize certain tax liabilities related to uncertain tax positions is “more likely than not.” Under current income tax guidance, a deferred tax asset should be reduced by a valuation allowance, or a liability related to uncertain tax positions should be accrued, if, based on the weight of all available evidence, it is more likely than not that some portion of the deferred tax asset will not be realized. The realization of deferred tax assets depends upon the existence of sufficient taxable income of the same character during the carryback or carry-forward periods.
In determining the appropriate valuation allowance, management made certain judgments relating to recoverability of deferred tax assets, use of tax loss and tax credit carry-forwards, levels of expected future taxable income and available tax planning strategies. The assumptions in making these judgments are updated periodically on the basis of current business conditions affecting us and overall economic conditions. These management judgments are therefore subject to change due to factors that include, but are not limited to, changes in our ability to realize sufficient taxable income of the same character in the same jurisdiction or in our ability to execute other tax planning strategies. Furthermore, any future changes in tax laws could impact the value of our deferred tax assets. Management will continue to assess and determine the need for, and the amount of,
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the valuation allowance in subsequent periods. Any change in the valuation allowance could have a material adverse impact on our results of operations and financial condition.
Reinsurance may not be adequate or available to protect us against losses, and we are subject to the credit risk of reinsurers.
As part of our overall risk and capacity management strategy, we purchase reinsurance for certain risks underwritten by our various operating segments. Although reinsurers are liable to us for claims properly ceded under our reinsurance arrangements, we remain liable to the insured as the direct insurer on all risks reinsured. Ceded reinsurance arrangements therefore do not eliminate our obligation to pay claims. We are subject to credit risk with respect to our ability to recover amounts due from reinsurers. The inability to collect amounts due from reinsurers could materially adversely affect our results of operations and financial condition.
The availability and cost of reinsurance are subject to prevailing reinsurance market conditions, which have been, and in the future may continue to be, impacted by the occurrence of significant reinsured events, including catastrophes. In the future, we may not be able to obtain reinsurance coverage for some of our businesses at commercially reasonable rates or at all. In such a situation, we might also be adversely affected by state and other regulations that prohibit us from excluding catastrophe exposures or from withdrawing from or increasing premium rates in catastrophe-prone areas. In addition, we may not be able to renew our current reinsurance facilities or obtain other reinsurance facilities in adequate amounts and at favorable rates. Inability to obtain reinsurance at favorable rates or at all could cause us to reduce the level of our underwriting commitments, take more risk, or incur higher costs. Any of these developments could materially adversely affect our results of operations and financial condition.
Through reinsurance, we have sold or exited businesses that could again become our direct financial and administrative responsibility if the reinsurers become insolvent.
In the past, we have sold, and in the future we may sell, businesses through reinsurance ceded to third parties. We have also exited certain businesses through reinsurance. For example, we have sold our Long-Term Care division, the insurance operations of our Fortis Financial Group division, including individual life operations and annuity business, and our Assurant Employee Benefits segment. The reinsurance recoverable relating to these dispositions was $4.42 billion as of December 31, 2020. The four reinsurers with the largest reinsurance recoverable balances relating to these dispositions were Sun Life Assurance Company of Canada (“Sun Life”), John Hancock Life Insurance Company (“John Hancock”), Talcott Resolution Life and Annuity Insurance Company (“Talcott Resolution”) and Employers Reassurance Corporation (“ERAC”). The A.M. Best ratings of Sun Life, John Hancock and Talcott Resolution are currently A+, A+ and B++, respectively. A.M. Best withdrew its rating for ERAC in 2019. Most of the assets backing reserves reinsured under these and other sales are held in trusts or separate accounts. However, if the reinsurers became insolvent, the assets in the trusts or separate accounts could prove insufficient to support the liabilities that would revert to us. In addition, there are currently no assets or other collateral backing reserves relating to the reinsurance recoverable from ERAC.
We also face the risk of again becoming responsible for administering these businesses in the event of reinsurer insolvency. We do not currently have the administrative systems and capabilities to process these businesses. Accordingly, we would need to obtain those capabilities in the event of an insolvency of one or more of the reinsurers. We might be forced to obtain such capabilities on unfavorable terms with a resulting material adverse effect on our results of operations and financial condition. In addition, other third parties to whom we have sold businesses in the past may in turn sell these businesses to other third parties, through reinsurance or otherwise, and we could face credit risks and risks related to the new administrative systems and capabilities of these third parties in administering these businesses.
For more information on these arrangements, including the reinsurance recoverables and risk mitigation mechanisms used, see “Item 7A –Quantitative and Qualitative Disclosures About Market Risks –Credit Risk” in this Report.
Due to the structure of our commission program, we are exposed to risks related to the creditworthiness and reporting systems of some of our agents, third-party administrators and clients.
We are subject to the credit risk of some of the agents, third-party administrators and clients with which we contract in our businesses. In addition, some of our agents, third-party administrators and clients collect and report premiums or pay claims on our behalf. These parties’ failure to remit all premiums collected or to pay claims on our behalf on a timely and accurate basis could have an adverse effect on our results of operations.
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Our subsidiaries’ inability to pay us sufficient dividends could prevent us from meeting our obligations and paying future stockholder dividends.
As a holding company whose principal assets are the capital stock of our subsidiaries, we rely primarily on dividends and other statutorily permissible payments from our subsidiaries to meet our obligations for payment of interest and principal on outstanding debt obligations, to repurchase shares or debt, to pay for certain operating expenses, to acquire new businesses, and to pay dividends to common and preferred stockholders and corporate expenses. Our subsidiaries’ ability to pay dividends and to make such other payments depends on their GAAP equity or statutory surplus, future earnings, cash position, rating agency requirements and regulatory restrictions, as applicable. Regulators could also increase capital requirements for our subsidiaries, thereby reducing deployable capital at such subsidiary. Except to the extent that we are a creditor with recognized claims against our subsidiaries, claims of our subsidiaries’ creditors, including policyholders, have priority over our claims with respect to our subsidiaries’ assets and earnings. If any of our subsidiaries should become insolvent, liquidate or otherwise reorganize, our creditors and stockholders will have no right to proceed against our subsidiaries’ assets or to cause the liquidation, bankruptcy or winding-up of our subsidiaries under applicable liquidation, bankruptcy or winding-up laws. The applicable insurance laws of the jurisdiction where each of our insurance subsidiaries is domiciled would govern any proceedings relating to that subsidiary and the insurance authority of that jurisdiction would act as a liquidator or rehabilitator for the subsidiary.
The payment of dividends by any of our regulated domestic insurerinsurance company subsidiaries in excess of specified amounts (i.e., extraordinary dividends) must be approved by the subsidiary’s domiciliary jurisdiction department of insurance. Ordinary dividends, for which no regulatory approval is generally required, are limited to amounts determined by a formula, which varies by jurisdiction. The formula for the majority of the jurisdictions in which our subsidiaries are domiciled is based on the prior year’s statutory net income or 10% of the statutory surplus as of the end of the prior year. Some jurisdictions have an additional stipulation that dividends may only be paid out of earned surplus. If insurance regulators determine that payment of an ordinary dividend or any other payments by our insurance subsidiaries to us (such as payments under a tax sharing agreement or payments for employee or other services) would be adverse to policyholders or creditors, they may block such payments that would otherwise be permitted without prior approval. Future regulatory actions could further restrict our insurance subsidiaries’ ability to pay us dividends. For more information on the maximum amount of dividends our regulated U.S. domiciled insurance subsidiaries could pay us in 2020 under applicable laws and regulations, without prior regulatory approval, see “Item 5 –Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities –Dividend Policy.”
Any additional material restrictions on our insurance subsidiaries’ ability to pay us dividends could adversely affect our ability to pay any dividends on our common and preferred stock, service our debt and pay other corporate expenses.
Our ability to declare and pay dividends on our capital stock or repurchase shares may be limited.
Our declaration and payment of dividends on our common and preferred stock in the future will be determined by the Board in its sole discretion and will depend various factors, including: our subsidiaries’ payment of dividends and other statutorily permissible payments to us; our results of operations and cash flows; our financial condition and capital requirements; general business conditions and growth prospects; any legal, tax, regulatory and contractual restrictions on the payment of dividends; and any anti-competitiveother factor the Board deems relevant. The payment of dividends on our common stock is subject to the preferential rights of our 6.50% Series D Mandatory Convertible Preferred Stock, par value of $1.00 per share (the “MCPS”), and other preferred stock that the Board may create from time to time. The Credit Facility also contains limitations on our ability to pay dividends to our stockholders if we are in default, or such dividend payments would cause us to be in default, of our obligations thereunder. In addition, if we defer the payment of interest on our Subordinated Notes (as defined hereafter), we generally may not make payments on our capital stock. Furthermore, the agreements governing any of our or our subsidiaries’ future indebtedness may limit our ability to declare and pay dividends on our common and preferred stock. In the event that any agreements governing any such indebtedness restrict our ability to declare and pay dividends in cash on our common and preferred stock, we may be unable to declare and pay dividends in cash on our common or preferred stock unless we can repay or refinance the amounts outstanding under such agreements.
No common stock may be repurchased, redeemed or otherwise acquired for consideration unless all accumulated and unpaid dividends on the MCPS for all preceding dividend periods have been declared and paid in full, subject to certain limited exceptions. In addition, at any time when we have given notice of our election to defer interest payments on the Subordinated Notes, we generally may not repurchase any shares of our capital stock, subject to certain limited exceptions.
Technology, Cybersecurity and Privacy Risks
The failure to effectively maintain and modernize our information technology systems and infrastructure and integrate those of acquired businesses could adversely affect our business.
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The success of our business depends on our ability to maintain effective, secure and reliable information technology systems and infrastructure and to modernize them to support current and new clients and grow in an efficient and cost-effective manner. We are undergoing a multi-year transformation of our information technology systems and infrastructure involving several enterprise-wide technology initiatives, including enhancing existing systems and developing new systems and products, to support our strategy and keep pace with continuing changes in information processing technology and evolving industry and regulatory requirements. We are also updating certain operations and financial systems, procedures and controls, retiring certain legacy systems, and migrating our systems and applications to the cloud. However, we currently rely on manual processes and procedures that subject us to increased risk of error and internal control failure compared to automated processes. We must also integrate the systems of acquired businesses effectively so that technology gained through acquisitions meets the required level of security and performance capabilities to avoid additional risk to existing operations.
Our ability to modernize our information technology systems and infrastructure requires us to execute large-scale, complex programs and projects, which rely on the commitment of significant financial and managerial resources and effective planning and management processes. We may be unable to implement these programs and projects effectively, efficiently or in a timely manner, which could result in poor customer experience, cost overruns, additional expenses, reputational harm, legal and regulatory actions and other adverse consequences.
If we are unable to maintain information technology systems, procedures (including technology continuity planning and recovery testing) and controls that function effectively without interruption and securely (including through a failure to replace or update redundant or obsolete hardware, applications or software systems), or to update or integrate our systems, we may not be able to successfully offer our products, grow our business and account for transactions in an appropriate and timely manner and our relationships with clients could be adversely affected. We are also dependent on vendors and other third parties to maintain reliable network systems that provide adequate speed and data capacity. For example, we utilize third-party cloud service providers in connection with certain aspects of our business and operations, and any disruption of, or interference with, our use of such cloud services could adversely impact our business and operations. We have from time to time experienced failures that result in the unavailability of information technology systems upon which our clients rely. Such failures could result in loss of business and adversely affect our financial condition and results of operations. For risks relating to the security of our information technology systems and cyber attacks, see “ – We could incur significant liability if our information systems or those of third parties are breached or we or third parties otherwise fail to protect the security of data residing on our respective systems, which could adversely affect our business and results of operations.
We could incur significant liability if our information systems or those of third parties are breached or we or third parties otherwise fail to protect the security of data residing on our respective systems, which could adversely affect our business and results of operations.
We rely on the uninterrupted and secure operation of our information technology systems to operate our business and securely process, transmit and store electronic information. This electronic information includes confidential and other sensitive information, including personal data, that we receive from our customers, vendors and other third parties. In the normal course of business, we also share confidential and other sensitive information with our vendors and other third parties with whom we work. Our information technology systems and safety control systems and those of our vendors and other third parties are vulnerable to damage or interruption from a variety of external threats, including cyber attacks, computer viruses, malware, ransomware and other types of data and systems related events. Our systems are also subject to compromise from internal threats such as improper action by employees and third parties who may have otherwise legitimate access to our systems. Our call centers subject us to additional risk from internal threats due to access to personal information. In addition, the COVID-19 pandemic required us to follow a work-from-home model to continue operations, which resulted in the bypassing of certain physical security controls for our employees and the employees of our vendors who have access to personal information. While additional technical controls have been put in place, they may not be sufficient to discover compromises that occur due to the loss of physical controls. Moreover, we face the ongoing challenge of managing access controls in a complex environment. The latency of a compromise is often measured in months but could be years, and we may not be able to detect a compromise in a timely manner. We could experience significant financial and reputational harm if our information systems are breached, sensitive client or Company data are compromised, surreptitiously modified, rendered inaccessible for any period of time or maliciously made public, or if we fail to make adequate disclosures to the public or law enforcement agencies following any such event.
Cyber threats are rapidly evolving and becoming increasingly sophisticated. We are at risk of attack by a growing list of adversaries, including state-sponsored organizations, organized crime, hackers and “hacktivists” (activist hackers), through use of increasingly sophisticated methods of attack, including long-term, persistent attacks referred to as advanced persistent threats or attacks via yet unknown vulnerabilities referred to as zero-day threats. Because the techniques used to obtain unauthorized access or sabotage systems change frequently and generally are not identified until they are launched against a target, we may be unable to anticipate these techniques or implement adequate preventative measures, resulting in potential data loss or other damage to information technology systems. As the breadth and complexity of the technologies we use continue to grow,
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including as a result of the use of mobile devices, cloud services, social media and the increased reliance on devices connected to the Internet, the potential risk of security breaches and cyber attacks also increases.
Our data protection measures may not be effective to protect our network and systems from such threats. Should an attacker gain access to our network using compromised credentials of an authorized user or otherwise, we are at risk that the attacker might successfully leverage that access to compromise additional systems and data. Certain measures that could increase the security of our systems take significant time and resources to deploy broadly and may not be effective against an attack. Additionally, our policies, procedures and technical safeguards may be insufficient to prevent or detect improper access to confidential, personal or proprietary information and other cybersecurity incidents, assess the severity or impact of any such incidents or appropriately respond in a timely manner. The inability to implement, maintain and upgrade effective protective measures and other safeguards or adequately respond to a breach could have a material adverse effect on our business.
To safeguard against the accidental introduction of security vulnerabilities, we continue to invest in the development of software in accordance with best practices. In addition, our information systems must be continually patched and upgraded to protect against vulnerabilities. As the volume of new software vulnerabilities continues to increase, as has the criticality of patches and other remedial measures. Accordingly, we are at risk that cyber attackers exploit these vulnerabilities before they have been addressed. Due to the large number and age of the systems and platforms that we operate and the increased frequency at which vendors issue security patches to their products, the need to test patches and, in some cases coordinate with clients and vendors, before they can be deployed, we are at risk that we cannot deploy in a timely and effective manner. We are also dependent on vendors and other third parties, such as cloud service providers, to keep their systems patched in order to protect our data. Any failure related to these activities could have a material adverse effect on our business. We have vendors and other third parties who receive data from us in connection with the services we offer our customers. In addition, we have migrated certain data, and may increasingly migrate data, to the cloud hosted by third-party providers. We are at risk of a cyber attack involving a vendor or other third party, which could result in a breakdown of such third party’s data protection measures or access to our infrastructure through the third party. To the extent that a vendor or third party suffers a cyber attack that compromises their operations, our data and our customers’ data could be compromised or we may experience possible service interruption, which could have a material adverse effect on our business.
The process of integrating the information systems of the businesses we acquire is complex and exposes us to additional risk. For instance, we may not adequately identify weaknesses in an acquired entity’s information systems, either before or after the acquisition, which could affect the value we are able to derive from the acquisition, expose us to unexpected liabilities or make our own systems more vulnerable to a cyber attack. We may also be unable to integrate the systems of the businesses we acquire into our environment in a timely manner, which could further increase these risks until such integration takes place.
We have from time to time experienced cybersecurity incidents, such as malware incursions, distributed denial of service attacks, employee misconduct and incidents resulting from human error, such as loss of portable and other data storage devices. Like many companies, we are subject to regular phishing email and social media engineering campaigns directed at our employees that can result in malware infections and financial and data losses. Although some of these incidents have resulted in data loss and other damages, to date, they have not had a material adverse effect on our business or operations. In the future, these types of incidents could result in confidential, personal or proprietary information being lost or stolen, surreptitiously modified, rendered inaccessible for any period of time, or maliciously made public, including client, employee or Company data, which could have a material adverse effect on our business.
Improper access to or disclosure of sensitive client or Company information could harm our reputation and subject us to significant liability under our contracts, as well as under existing or future laws, rules and regulations. In the event of a cyber attack, we might have to take our systems offline, which could interfere with services to our clients or damage our reputation. We also may be unable to detect an incident, assess its severity or impact, or appropriately respond and recover any financial and data loss in a timely manner. We may be required to expend significant additional resources to mitigate the damage and to protect against future damage. In addition, our liability insurance, which includes cyber insurance, may not be sufficient in type or amount to cover us against claims related to security breaches, cyber attacks and other related data and system incidents.
The costs of complying with, or our failure to comply with, U.S. and foreign laws related to privacy, data security and data protection could adversely affect our financial condition, operating results and reputation.
In providing services and solutions to our customers and operating our business, we process, store and transfer sensitive customer, end-consumer and Company data, including personal data, in and across multiple jurisdictions. As a result, we are or may become subject to a variety of laws and regulations in the U.S. and abroad regarding privacy, data protection and data security. These laws and regulations are continuously evolving and developing. For example, since the enactment of GDPR, other countries where we conduct business have or are in the process of enacting stricter data protections laws that model GDPR. At the state level, the NAIC Insurance Data Security Model Law is being enacted in a number of states, imposing an array of detailed security measures on insurance companies and requiring annual attestation of our security program. In 2020, California passed a second comprehensive privacy law that further increases California residents’ privacy rights in a manner
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similar to GDPR, and established the California Protection Privacy Agenda to regulate and enforce the new privacy law. The scope and interpretation of the laws that are or may be applicable to us are often uncertain and may be conflicting, particularly with respect to foreign laws. All of these evolving compliance and operational requirements impose significant costs that are likely to increase over time and may restrict the way services involving data are offered, all of which may adversely affect our results of operations. Complying with these and similar laws and regulations also requires us to make significant changes to our operations, which rely on the commitment of significant financial and managerial resources and effective planning and management processes. We may be unable to implement required operational changes effectively, efficiently or in a timely manner, which could result in cost overruns, additional expenses, reputational harm, legal and regulatory actions and other adverse consequences.
Unauthorized disclosure or transfer of personal or otherwise sensitive data, whether through systems failure, employee negligence, fraud, misappropriation or other means, by us, our vendors or other parties with whom we do business could subject us to significant litigation, monetary damages, regulatory enforcement actions, fines, criminal prosecution and other adverse consequences in one or more jurisdictions. Such events could also result in negative publicity and damage to our reputation and cause us to lose clients, which could have a material adverse effect on our results of operations.
Legal and Regulatory Risks
We are subject to extensive laws and regulations, which increase our costs and could restrict the conduct of our business, and violations or alleged violations of such laws and regulations could have a material adverse effect on our reputation, business and results of operations.
We are subject to extensive regulation under the laws of the U.S. and its various states and territories, the E.U. and its member states, the U.K. and the other jurisdictions in which we operate. We are also subject to anti-bribery and anti-corruption laws, such as the FCPA and the U.K. Anti-Bribery Act, trade sanctions, export control regulations and restrictions and anti-money laundering laws. We are subject to other laws and regulations on matters as diverse as antitrust, internal control over financial reporting and disclosure controls and procedures, data privacy and protection, taxation, environmental protection, wage-and-hour standards and employment and labor relations. Furthermore, our domestic and international insurance subsidiaries are subject to extensive regulatory oversight, including: restrictions and requirements related to licensing; capital, surplus and dividends; underwriting limitations; the ability to enter, exit and continue to operate in markets; statutory accounting and other disclosure requirements; coverage; the ability to provide, terminate or cancel certain coverages; premium rates, including regulatory ability to disapprove or reduce the premium rates companies may charge; trade and claims practices; content of disclosures to consumers; type, amount and valuation of investments; assessments or other surcharges for guaranty funds and companies’ ability to recover assessments through premium increases; and market conduct and sales practices.
The U.S. and foreign laws and regulations that apply to our operations are complex and may change rapidly, and our efforts to comply and keep up with them require significant resources and increase the costs and risks of doing business in these jurisdictions. The regulations we are subject to have become more stringent over time, may decrease the need for our services, impose significant operational limits on our business and may be inconsistent across jurisdictions. Further, the laws and regulations affecting our business are subject to change as a result of, among other things, new interpretations and judicial decisions, and any such changes may increase the regulatory requirements imposed on us, impact the way we are able to do business and significantly harm our business and results of operations. While we attempt to comply with applicable laws and regulations, there can be no assurance that we or our employees, consultants, contractors and other agents are in full compliance with such laws and regulations at all times or that we will be able to comply with any future laws or regulations. If we fail to comply with applicable laws and regulations, we may be subject to investigations, criminal penalties, civil remedies or other adverse consequences, including fines, injunctions, loss of an operating license or approval, increased scrutiny or oversight by regulatory authorities, the suspension of individual employees, limitations on engaging in a particular business, redress to clients, exposure to negative publicity or reputational damage and harm to client, employee and other relationships. Moreover, our failure to comply with laws or regulations in one jurisdiction may result in increased regulatory scrutiny by other regulatory agencies in that jurisdiction or regulatory agencies in other jurisdictions. The cost of compliance and the consequences of non-compliance could have a material adverse effect on our business, results of operations and financial condition. For additional discussion of the various laws and regulations affecting our business, see “Item 1 –Business –Regulation” in this Report.
Changes in tax laws and regulations could have a material adverse impact on our results of operations and financial condition.
Federal, state or foreign tax laws and regulations, or their interpretation and application, are subject to significant change and may adversely affect our results of operations and financial condition. For example, on December 22, 2017, the TCJA, which significantly amended the Internal Revenue Code of 1986, was enacted. Compliance with the TCJA may require the collection of information not regularly produced within the Company, the use of estimates in our Consolidated Financial Statements, and the exercise of significant judgment in accounting for its provisions. The overall impact of the TCJA is uncertain due to the ambiguities in the application of certain provisions of the TCJA, the impact of future guidance,
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interpretations or rules issued by government agencies in applying the TCJA and potential court decisions interpreting the legislation. Future changes in tax laws, including changes in the application or interpretation of the TCJA, or increases to the corporate tax rate, could have a material adverse impact on our results of operations and financial condition. In addition, the Organization for Economic Co-operation and Development’s efforts around Global Pillars I and II dealing with possible new digital taxes and global minimum taxes, if enacted, could increase the Company’s overall tax burden, adversely impacting the Company’s business, results of operations and financial condition.
Our business is subject to risks related to litigation and regulatory actions.
From time to time, we may be subject to a variety of legal and regulatory actions relating to our current and past business operations, including:
industry-wide investigations regarding business practices, including the use and marketing of certain types of insurance policies or certificates of insurance, and compliance with guidance issued by regulators;
actions by regulatory authorities that may arise fromrestrict our ability to increase or maintain our premium rates, require us to reduce premium rates, require us to allow customers to defer premium payments on certain of our products, make offering our products more expensive or unattractive to our clients, impose fines or penalties, and result in other expenses;
market conduct examinations, for which we are required to pay the consummationexpenses of the regulator as well as our own expenses, and which may result in fines, penalties, and other adverse consequences;
disputes regarding our Lender-placed Insurance products, including those relating to rates, agent compensation, consumer disclosure, continuous coverage requirements, loan tracking services and other services that we provide to mortgage servicers;
disputes over coverage or claims adjudication;
disputes over our treatment of claims, in which states or insureds may allege that we failed to make required payments or meet prescribed deadlines for adjudicating claims;
disputes regarding regulatory compliance, sales practices, disclosures, premium refunds, licensing, underwriting and compensation arrangements;
disputes over liability claims under comprehensive general liability policies involving property damage or personal injury at insured properties or relating to insured vehicles;
disputes alleging bundling of credit insurance and warranty products with other products provided by financial institutions;
disputes with tax and insurance authorities regarding our tax liabilities; and
disputes relating to customers’ claims that they were not aware of the full cost or existence of the insurance or limitations on insurance coverage.
Further, actions by certain regulators may cause additional changes to the structure of the Lender-placed Insurance industry, including the arrangements under which we track coverage on mortgaged properties. These changes could materially adversely affect the results of operations of Global Housing and the results of operations and financial condition of the Company. For additional information, see “Item 1 – Business –Regulation” in this Report.
We are involved in a variety of litigation and legal and regulatory proceedings relating to our current and past business operations and may, from time to time, become involved in other such actions. We continue to defend ourselves vigorously in these proceedings.
We participate in settlements on terms that we consider reasonable; however, the results of any pending or future litigation and regulatory proceedings are inherently unpredictable and involve significant uncertainty. Unfavorable outcomes in litigation or regulatory proceedings or significant problems in our relationships with regulators could materially adversely affect our results of operations, financial condition, reputation, ratings and ability to continue to do business. They could also expose us to further investigations or litigation. In addition, certain of our clients in the mortgage, credit card and banking industries are the subject of various regulatory investigations and litigation matters regarding mortgage lending practices, credit insurance, debt-deferment and debt cancellation products, and the sale of ancillary products, which could indirectly negatively affect our businesses. For additional information, see “Item 3 –Legal Proceedings” and Note 27 to the Consolidated Financial Statements included elsewhere in this Report.
Our business is subject to risks related to reductions in the insurance premium rates we charge.
The premiums we charge are subject to review by regulators. If they consider our loss ratios to be too low, they could require us to reduce our rates. Significant rate reductions could materially reduce our profitability.
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Lender-placed Insurance products accounted for approximately 53% of Global Housing’s net earned premiums, fees and other income for the year ended December 31, 2020 and 55% for the year ended December 31, 2019, respectively. The corresponding contributions to segment net income for the years ended December 31, 2020 and 2019 were approximately 31% and 52%, respectively. The portion of segment net income attributable to Lender-placed Insurance products may vary substantially over time depending on the frequency, severity and location of catastrophe losses, the cost of catastrophe reinsurance and reinstatement coverage, the variability of claim processing costs and client acquisition costs, and other factors. In addition, we expect placement rates for these products to decline in 2021 as housing markets continue to improve.
We file rates with the state departments of control.insurance in the ordinary course of business. In addition to this routine correspondence, from time to time we engage in discussions and proceedings with certain state regulators regarding our Lender-placed Insurance business. The results of such reviews may vary. As previously disclosed, we have reached agreements with state insurance regulators in certain states, including New York, Florida, California, Indiana, Texas and Minnesota, regarding our Lender-placed Insurance business in those states. In addition, we completed a regulatory settlement agreement (the “RSA”) to resolve a targeted multistate market conduct examination sponsored by the NAIC and focused on Lender-placed Insurance, which includes a number of requirements and restrictions that are applicable in all participating states and U.S. territories. Among other things, the terms of the RSA require more frequent rate filings for Lender-placed Insurance. This could result in downward pressure on premium rates for these products. If such filings result in significant decreases in premium rates for our Lender-placed Insurance products, our cash flows and results of operations could be materially adversely affected.

Changes in insurance regulation may reduce our profitability and limit our growth.
Legislation or other regulatory reform related to the insurance industry that increases the regulatory requirements imposed on us or that changes the way we are able to do business may significantly harm our business or results of operations. Various state and federal regulatory authorities have also taken actions with respect to our Lender-placed Insurance business, including the multistate market conduct examination and related RSA. If we were unable for any reason to comply with any new or revised requirements, including the RSA, it could result in substantial costs to us and may materially adversely affect our results of operations and financial condition. In addition, new interpretations of existing laws or new judicial decisions affecting the insurance industry could adversely affect our business.
Insurance industry-related legislative or regulatory changes that could significantly harm our subsidiaries and us include, but are not limited to:
imposed reductions in premium rates, limitations on the ability to raise premiums on existing policies, or new minimum loss ratios;
increases in minimum capital, reserves and other financial viability requirements;
enhanced or new regulatory requirements intended to prevent future financial crises or to otherwise ensure the stability of institutions;
new licensing requirements;
restrictions on the ability to offer certain types of insurance products or service contracts;
prohibitions or limitations on provider financial incentives and provider risk-sharing arrangements;
more stringent standards of review for claims denials or coverage determinations;
increased regulation relating to Lender-placed Insurance;
new or enhanced regulatory requirements that require insurers to pay claims on terms other than those mandated by underlying policy contracts; and
restrictions on the solicitation of insurance consumers by funeral board laws for pre-funded funeral insurance coverage.
In addition, regulators in certain states have hired third-party auditors to audit the unclaimed property records of insurance companies operating in those states. Among other companies, we are currently subject to these audits in a number of states and have been responding to information requests from these auditors.
Several proposals have been adopted or are currently pending to amend state insurance holding company and other laws that increase the scope of insurance company regulation globally. The NAIC has implemented the Own Risk and Solvency Assessment, which requires U.S. insurers and insurance groups to perform an annual assessment, and Corporate Governance Annual Disclosure reporting, which requires U.S. insurers and insurance groups to report on their governance structure, policies and practices. Regulatory bodies are expected to increase the frequency of discussions between each other and the level of data sharing across borders in order to enable more consistent regulation of global companies.
General Risk Factors
38


Our common stock may be subject to stock price and trading volume volatility.
Our common stock price and trading volume could materially fluctuate or decrease in response to a number of events and factors, including: quarterly variations in our operating results; catastrophe losses; the operating and stock price performance of comparable companies; changes in our insurance subsidiaries’ financial strength ratings; changes in our corporate debt ratings; changes to our registered securities; limitations on premium levels or the ability to maintain or raise premiums on existing policies; regulatory developments; and negative publicity relating to us or our competitors. In addition, broad market and industry fluctuations, including those as a result of the COVID-19 pandemic, may materially and adversely affect the trading price or volume of our common stock, regardless of our actual operating performance.
Employee misconduct could harm us by subjecting us to significant legal liability, regulatory scrutiny and reputational harm.
Our ability to attract and retain employees and clients depends upon our corporate culture. Our employees are the cornerstone of our culture and acts of misconduct by any employee, and particularly by senior management, could erode trust and confidence and damage our reputation. Our employees could engage or be accused of engaging in misconduct that subjects us to litigation, regulatory sanctions, financial costs and serious harm to our reputation or financial position. Employee misconduct could also prompt regulators to allege or determine, on the basis of such misconduct, that we have not established an adequate program to inform employees of applicable rules or to detect and deter violations of such rules. It is not always possible to deter employee misconduct and the precautions we take to detect and prevent misconduct may not be effective. Misconduct by employees, or even unsubstantiated allegations, could have a material adverse effect on our financial position, reputation and business.
39


Item 1B. Unresolved Staff Comments 
None.
 
Item 2. Properties
 We own six properties, including threefive properties. Three buildings whose locations serve as headquarters for our operating segments and two buildings that serve as operationoperations centers for Global Housing. Global Lifestyle and Global Housing share headquarters buildings located in Miami, Florida and Atlanta, Georgia. Global Housing has operations centers located in Florence, South Carolina and Springfield, Ohio. Global Preneed has a headquarters building in Rapid City, South Dakota. We also own a building in Milwaukee, Wisconsin that used to be the headquarters of a business placed into runoff. We lease office space for various offices and service centers located throughout the U.S. and internationally, including our New York, New York corporate office and our data center in Woodbury, Minnesota. Our leases have terms ranging from month-to-month to twentyfifteen years. We believe that our owned and leased properties are adequate for our current business operations.

Item 3. Legal Proceedings
The Company isFor a description of any material pending legal proceedings in which we are involved, see “Commitments and Contingencies – Legal and Regulatory Matters” in litigation in the ordinary course of business, both as a defendant and as a plaintiff and may from time to time be subject to a variety of legal and regulatory actions relating to our current and past business operations, including regulatory examinations, investigations and inquiries. See Note 2527 to the Consolidated Financial Statements for a description of certain matters,included elsewhere in this Report, which description is hereby incorporated herein by reference. Although the Company cannot predict the outcome of any litigation, regulatory examinations or investigations, it is possible that the outcome of such matters could have a material adverse effect on the Company’s consolidated results of operations or cash flows for an individual reporting period. However, based on currently available information, management does not believe that any pending matter is likely to have a material adverse effect, individually or in the aggregate, on the Company’s financial condition.

Item 4. Mine Safety Disclosures 
Not applicable.
 
40


PART II


Item 5. Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities
Ourcommon stock is listed on the NYSE under the symbol “AIZ.” On February 16, 2021, there were approximately 159 registered holders of record of our common stock.

Stock Performance Graph
The following chartgraph compares the cumulative total stockholder returnsreturn (stock price increase plus reinvestment of dividends paid) on our common stock from December 31, 20122015 through December 31, 20172020 with the cumulative total stockholder returns for the S&P 400 MidCap Index and the S&P 500 Index, as the broad equity market indexes, and the S&P 400 Multi-line Insurance Index and the S&P 500 Multi-line Insurance Index, as the published industry indexes. The graph assumes that the value of the investment in theour common stock and each index was $100 on December 31, 20122015 and that all dividends were reinvested.



aiz-20201231_g1.jpg



41



Total Values/Annual Return to StockholdersPercentages
(Includes reinvestment of dividends)
 
Base
Period
12/31/12
 
INDEXED VALUES
Years Ending
Company / Index12/31/13 12/31/14 12/31/15 12/31/16 12/31/17
Assurant, Inc.$100
 $194.85
 $204.10
 $244.77
 $289.19
 $320.97
S&P 500 Index100
 132.39
 150.51
 155.59
 170.84
 208.14
S&P 400 MidCap Index100
 133.50
 146.54
 143.35
 173.08
 201.20
S&P 500 Multi-line Insurance Index*100
 147.90
 154.95
 166.17
 183.24
 185.13
S&P 400 Multi-line Insurance Index*100
 138.21
 151.16
 188.15
 234.99
 322.19
            
   
ANNUAL RETURN PERCENTAGE
Years Ending
Company / Index  12/31/13 12/31/14 12/31/15 12/31/16 12/31/17
Assurant, Inc.  94.85% 4.75% 19.93 % 18.14% 10.99%
S&P 500 Index  32.39
 13.69
 1.38
 11.96
 21.83
S&P 400 MidCap Index  33.50
 9.77
 (2.18) 20.74
 16.24
S&P 500 Multi-line Insurance Index*  47.90
 4.77
 7.24
 10.27
 1.03
S&P 400 Multi-line Insurance Index*  38.21
 9.37
 24.47
 24.90
 37.11
* S&P 400 Multi-line Insurance Index is comprised of mid-cap companies, while the S&P 500 Multi-line Insurance Index is comprised of large-cap companies.
 Initial Investment at 12/31/15TOTAL VALUES
December 31,
Security / Index20162017201820192020
Assurant, Inc. Common Stock$100.00 $118.19 $131.17 $119.13 $178.44 $189.32 
S&P 500 Index100.00 111.96 136.40 130.42 171.49 203.04 
S&P 400 MidCap Index100.00 120.74 140.35 124.80 157.49 179.00 
S&P 500 Multi-line Insurance Index*100.00 110.27 111.41 84.18 114.18 93.31 
S&P 400 Multi-line Insurance Index*100.00 124.90 171.24 152.15 193.34 162.05 
  ANNUAL RETURN PERCENTAGES
Years Ended December 31,
Security / Index 20162017201820192020
Assurant, Inc. Common Stock18.19 %10.98 %(9.18)%49.78 %6.09 %
S&P 500 Index11.96 21.83 (4.38)31.49 18.40 
S&P 400 MidCap Index20.74 16.24 (11.08)26.20 13.66 
S&P 500 Multi-line Insurance Index*10.27 1.03 (24.44)35.64 (18.28)
S&P 400 Multi-line Insurance Index*24.90 37.11 (11.15)27.07 (16.19)
Common Stock Price* The S&P 400 Multi-line Insurance Index is comprised of mid-cap companies, while the S&P 500 Multi-line Insurance Index is comprised of large-cap companies.
Our common stock is listed on the NYSE under the symbol “AIZ.”
Issuer Purchases of Equity Securities
The following table sets forth the high and low intraday sales prices per sharebelow provides information regarding purchases of our common stock as reported by the NYSE and dividends per shareduring 2020. No shares of common stock declared by our Board of Directors for the periods indicated.MCPS were purchased during this period.
Year Ended December 31, 2017High Low Dividends
First Quarter$100.85
 $90.45
 $0.53
Second Quarter$105.30
 $92.68
 $0.53
Third Quarter$106.27
 $87.74
 $0.53
Fourth Quarter$101.80
 $95.29
 $0.56
      
Year Ended December 31, 2016High Low Dividends
First Quarter$81.31
 $66.23
 $0.50
Second Quarter$88.67
 $77.09
 $0.50
Third Quarter$92.25
 $83.01
 $0.50
Fourth Quarter$93.74
 $78.72
 $0.53
Period in 2020Total Number
of Shares
Purchased
Average Price
Paid Per Share
Total Number of
Shares Purchased as
Part of Publicly
Announced Plans or
Programs (1)
Approximate
Dollar Value of
Shares that May Yet
be Purchased
Under the Plans or Programs (1)
January 1 – January 31117,870 $131.23 117,870 $470.8 
February 1 – February 28134,000 136.52 134,000 452.5 
March 1 – March 31229,097 102.30 229,097 429.0 
Total first quarter480,967 118.92 480,967 429.0 
April 1 – April 30162,000 104.96 162,000 412.1 
May 1 – May 3192,000 96.46 92,000 403.2 
June 1 – June 30— — — 403.2 
Total second quarter254,000 101.88 254,000 403.2 
July 1 – July 31— — — 403.2 
August 1 – August 31242,000 123.28 242,000 373.4 
September 1 – September 30335,476 120.03 335,476 333.1 
Total third quarter577,476 121.39 577,476 333.1 
October 1 – October 31330,000 123.83 330,000 292.2 
November 1 – November 30293,532 133.44 293,532 253.1 
December 1 – December 31503,000 132.50 503,000 186.5 
Total fourth quarter1,126,532 130.20 1,126,532 186.5 
Total January 1 – December 312,438,975 $122.94 2,438,975 $186.5 
 
Holders(1)Shares purchased pursuant to the November 5, 2018 publicly announced share repurchase authorization of up to $600.0 million of outstanding common stock. As of December 31, 2020, approximately $186.5 million aggregate cost at purchase remained unused under the November 2018 authorization. On
42

On February 8, 2018, there were approximately 185 registered holders
January 12, 2021, we publicly announced that the Board authorized the repurchase of recordup to an additional $600.0 million aggregate cost at purchase of our outstanding common stock. The closing price of our common stock on the NYSE on February 8, 2018 was $85.16.

Please see Item 12 of this Report for information about securities authorized for issuance under our equity compensation plans.

Shares Repurchased
Period in 2017
Total Number
of Shares
Purchased
 
Average Price
Paid Per Share
 
Total Number of
Shares Purchased as
Part of  Publicly
Announced
Programs (1)
 
Approximate
Dollar Value of
Shares that May Yet
be Repurchased
Under the  Programs (1)
January 1 – January 31378,136
 $95.59
 378,136
 $646.8
February 1 – February 28248,000
 96.58
 248,000
 622.8
March 1 – March 31457,000
 97.80
 457,000
 578.1
Total first quarter1,083,136
 96.75
 1,083,136
 578.1
April 1 – April 30398,600
 95.09
 398,600
 540.3
May 1 – May 31375,900
 100.73
 375,900
 502.4
June 1 – June 30352,000
 101.68
 352,000
 466.6
Total second quarter1,126,500
 99.03
 1,126,500
 466.6
July 1 – July 31246,821
 105.11
 246,821
 440.7
August 1 – August 3179,000
 104.25
 79,000
 432.4
September 1 – September 30
 
 
 432.4
Total third quarter325,821
 104.90
 325,821
 432.4
October 1 – October 31
 
 
 432.4
November 1 – November 30639,415
 99.05
 639,415
 369.1
December 1 – December 31758,337
 99.78
 758,337
 293.4
Total fourth quarter1,397,752
 99.45
 1,397,752
 293.4
Total January 1 through December 313,933,209
 $99.04
 3,933,209
 $293.4
(1)Shares purchased pursuant to the November 14, 2016 publicly announced share repurchase authorization of up to $600.0 of outstanding common stock.

Dividend Policy
Dividend Policy
On January 19, 2018, our Board of Directors declared a quarterly dividend of $0.56 per common share payable on March 19, 2018 to stockholders of record as of February 26, 2018. We paid dividends of $0.56 per common share on December 18, 2017, and $0.53 per common share on September 19, 2017, June 20, 2017 and March 20, 2017. We paid dividends of $0.53 per common share on December 12, 2016, and $0.50 on September 13, 2016, June 14, 2016 and March 14, 2016. Any determination to pay future dividends will be at the discretion of ourthe Board of Directors and will be dependent upon:upon various factors, including: our subsidiaries’ payment of dividends and/orand other statutorily permissible payments to us; our results of operations and cash flows; our financial positioncondition and capital requirements; general business conditions;conditions and growth prospects; any legal, tax, regulatory and contractual restrictions on the payment of dividends; and any other factors ourthe Board of Directors deems relevant. 
Assurant, Inc. isWe are a holding company and, therefore, itsour ability to pay dividends on our MCPS and common stock, repurchase shares or debt, service itsour debt and meet itsour other obligations depends primarily on the ability of its regulated U.S. domiciled insuranceour subsidiaries to pay dividends and make other statutorily permissible payments to the holding company.us. Our insurance subsidiaries are subject to significant regulatory and contractualother restrictions limiting their ability to declare and pay dividends. See “Item 1A Risk Factors Financial Risks Relating to the Company – TheOur subsidiaries’ inability of our subsidiaries to pay us sufficient dividends to the holding company could prevent us from meeting our obligations and paying future stockholder dividends.” For the calendar year 2018,ending December 31, 2021, the maximum amount of dividends our regulated U.S. domiciled insurance subsidiaries could pay us under applicable laws and regulations, without prior regulatory approval, is approximately $300.0$542.4 million. Dividends or returns of capital paid by our subsidiaries, net of infusions and excluding amounts used for acquisitions, was approximately $374.0 million in 2017.
We may seek approval of regulators to pay dividends in excess of any amounts that would be permitted without such approval. However, there can be no assurance that we would obtain such approval if sought. Our international and non-insurance subsidiaries provide additional sources of dividends. Dividends or returns of capital paid by our subsidiaries, net of infusions and excluding amounts used for acquisitions or received from dispositions, was approximately $821.0 million for the year ended December 31, 2020, of which $490.4 million was generated by our U.S. domiciled insurance subsidiaries.
Payments of dividends on shares of common stock are subject to the preferential rights of the MCPS and other preferred stock that ourthe Board of Directors may create from time to time. There is no preferred stock issued and outstanding asAs of December 31, 2017.2020, we had 2,875,000 shares of the MCPS issued and outstanding. Pursuant to its terms, the MCPS will convert into shares of common stock on March 15, 2021.
In addition, the Credit Facility restricts payments of common stock dividends if an event of default under the Credit Facility has occurred or if a proposed common stock dividend payment would cause an event of default under the Credit Facility. Further, if we defer the payment of interest on our Subordinated Notes, we generally may not make payments on our capital stock. For more information regarding the Credit Facility, the Subordinated Notes and restrictions on the payment of dividends by us and our insurance subsidiaries, including those pursuant to the terms of our revolving credit facilities, see “Item 7 – Management’s Discussion and Analysis of Financial Condition and Results of Operations – Liquidity and Capital Resources.”
Securities Authorized for Issuance Under Equity Compensation Plans
See Item 12 of this Report for information about securities authorized for issuance under our equity compensation plans.
43



In addition, our $450.0 million 2017 credit facility and $350.0 million term loan facility restrict payments of dividends if an event of default under the facility has occurred or if a proposed dividend payment would cause an event of default under the facility.

Item 6. Selected Financial Data
 
Assurant, Inc.
Five-Year Summary of Selected Financial Data
 For the Years Ended December 31,
20202019201820172016
 (in millions except number of shares and per share amounts)
Consolidated Statements of Operations Data:
Revenues
Net earned premiums$8,342.7 $8,020.0 $6,156.9 $4,404.1 $5,007.3 
Fees and other income1,182.7 1,311.2 1,308.1 1,383.1 1,422.5 
Net investment income574.9 675.0 598.4 493.8 515.7 
Net realized (losses) gains on investments(16.2)66.3 (62.7)30.1 162.2 
Amortization of deferred gains and gains on disposal of businesses10.7 14.3 56.9 103.9 394.5 
Gain on pension plan curtailment— — — — 29.6 
Total revenues (1)10,094.8 10,086.8 8,057.6 6,415.0 7,531.8 
Benefits, losses and expenses
Policyholder benefits2,549.3 2,654.7 2,342.6 1,870.6 1,808.5 
Amortization of deferred acquisition costs and value of businesses acquired3,672.0 3,322.1 2,300.8 1,340.0 1,351.3 
Underwriting, general and administrative expenses3,110.0 3,250.5 2,980.4 2,710.4 3,442.8 
Goodwill impairment137.8 — — — — 
Iké net losses
5.9 163.0 — — — 
Interest expense104.5 110.6 100.3 49.5 57.6 
Loss on extinguishment of debt— 31.4 — — 23.0 
Total benefits, losses and expenses (1)9,579.5 9,532.3 7,724.1 5,970.5 6,683.2 
Income before provision (benefit) for income taxes515.3 554.5 333.5 444.5 848.6 
Provision (benefit) for income taxes (2)72.6 167.7 80.9 (75.1)283.2 
Net income442.7 386.8 252.6 519.6 565.4 
Less: Net income attributable to non-controlling interest(0.9)(4.2)(1.6)— — 
Net income attributable to stockholders441.8 382.6 251.0 519.6 565.4 
Less: Preferred stock dividends(18.7)(18.7)(14.2)— — 
Net income attributable to common stockholders$423.1 $363.9 $236.8 $519.6 $565.4 
Earnings per common share:
Basic$7.04 $5.87 $4.00 $9.45 $9.23 
Diluted$6.99 $5.84 $3.98 $9.39 $9.13 
Dividends per common share$2.55 $2.43 $2.28 $2.15 $2.03 
Share data:
Weighted average common shares outstanding used in basic per common share calculations60,114,670 61,942,969 59,239,608 54,986,654 61,261,288 
Plus: Dilutive securities3,065,268 370,499 305,916 324,378 673,486 
Weighted average common shares used in diluted per common share calculations63,179,938 62,313,468 59,545,524 55,311,032 61,934,774 
Other data:
Pre-tax reportable catastrophes (3)$173.7 $51.8 $214.8 $295.7 $157.4 
(1)Reflects the acquisition of TWG beginning on May 31, 2018. The decrease for the year ended December 31, 2017 was primarily due to a change in program structure impacting the accounting for revenues on a net instead of gross basis for a large client in Connected Living. The change in program structure had no impact on net income.
(2)The year ended December 31, 2020 included a $79.3 million tax benefit related to the ability to carryback net operating losses to prior periods under the federal Coronavirus Aid, Relief, and Economic Security Act (“CARES Act”). The year ended December 31, 2017 included a $177.0 million benefit from the reduction of net deferred tax liabilities following the enactment of the TCJA. The reduction of net deferred tax liabilities was recorded at the reportable segment level using our best estimate of deferred tax balances as of the December 22, 2017 enactment date.
44


 As of and for the years ended December 31,
 2017 2016 2015 2014 2013
Consolidated Statement of Operations Data:         
Revenues         
Net earned premiums (1) (2)$4,404.1
 $5,007.3
 $8,351.0
 $8,632.1
 $7,759.8
Fees and other income1,383.1
 1,422.5
 1,303.5
 1,033.8
 586.7
Net investment income493.8
 515.7
 626.2
 656.4
 650.3
Net realized gains on investments (3)30.1
 162.2
 31.8
 60.8
 34.5
Amortization of deferred gains and gains on disposal of businesses103.9
 394.5
 13.0
 (1.5) 16.3
Gain on pension plan curtailment
 29.6
 
 
 
Total revenues6,415.0
 7,531.8
 10,325.5
 10,381.6
 9,047.6
Benefits, losses and expenses         
Policyholder benefits1,870.6
 1,808.5
 4,742.5
 4,405.3
 3,675.5
Amortization of deferred acquisition costs and value of businesses acquired1,340.0
 1,351.3
 1,402.6
 1,485.6
 1,470.3
Underwriting, general and administrative expenses (2)2,710.4
 3,442.8
 3,924.1
 3,688.2
 3,034.4
Interest expense49.5
 57.6
 55.1
 58.4
 77.7
Loss on extinguishment of debt
 23.0
 
 
 
Total benefits, losses and expenses5,970.5
 6,683.2
 10,124.3
 9,637.5
 8,257.9
Income before provision for income taxes (4)444.5
 848.6
 201.2
 744.1
 789.7
(Benefit) provision for income taxes (5)(75.1) 283.2
 59.6
 273.2
 300.8
Net income$519.6
 $565.4
 $141.6
 $470.9
 $488.9
Earnings per share:         
Basic$9.45
 $9.23
 $2.08
 $6.52
 $6.38
Diluted$9.39
 $9.13
 $2.05
 $6.44
 $6.30
Dividends per share$2.15
 $2.03
 $1.37
 $1.06
 $0.96
Share data:         
Weighted average shares outstanding used in basic per share calculations54,986,654
 61,261,288
 68,163,825
 72,181,447
 76,648,688
Plus: Dilutive securities324,378
 673,486
 853,384
 970,563
 1,006,076
Weighted average shares used in diluted per share calculations55,311,032
 61,934,774
 69,017,209
 73,152,010
 77,654,764
Selected Consolidated Balance Sheet Data:         
Cash and cash equivalents and investments$12,550.3
 $12,511.0
 $14,283.1
 $15,450.1
 $15,961.2
Total assets$31,843.0
 $29,709.1
 $30,036.4
 $31,554.9
 $29,706.3
Policy liabilities (6)$21,218.2
 $20,040.6
 $19,787.1
 $19,711.9
 $18,698.6
Debt$1,068.2
 $1,067.0
 $1,164.7
 $1,163.5
 $1,629.7
Total Assurant, Inc. stockholders’ equity$4,270.6
 $4,098.1
 $4,524.0
 $5,181.3
 $4,833.5
Per share data:         
Total book value per basic share (7)$80.46
 $72.33
 $67.92
 $73.73
 $66.23
(1)The decline in 2016 primarily relates to the Assurant Health wind-down and the sale of our Assurant Employee Benefits segment.
(2)Amounts in 2017 are lower due to a change in program structure impacting the accounting for revenues on a net instead of gross basis for a large client in global connected living. The change in program structure had no impact on net income.
(3)Included in net realized gains are other-than-temporary impairments of $0.9 million, $6.9 million, $5.0 million, less than $0.1 million and $4.4 million for 2017, 2016, 2015, 2014 and 2013, respectively.
(4)2017 includes $295.7 million of reportable catastrophes (reportable(3)Includes reportable catastrophe losses, net of reinsurance and client profit sharing adjustments, and including reinstatement and other premiums. Reportable catastrophe losses include only individual catastrophe losses, net of reinsurance and client profit sharing adjustments, and including reinstatement and other premiums), primarily related to Hurricanes Harvey, Irma and Maria. The comparable reportable catastrophes in 2016, 2015, 2014 and 2013 were $157.4 million, $19.3 million, $18.5 million and $19.2 million, respectively. Reportable catastrophe losses include only

individual catastrophic events that generated losses to the Companyus in excess of $5.0 million, pre-taxpre-tax.
As of December 31,
20202019201820172016
 (in millions except number of shares and per share amounts)
Consolidated Balance Sheets Data:
Cash and cash equivalents and total investments$17,908.0 $16,434.4 $14,657.9 $12,550.3 $12,511.0 
Total assets$44,649.9 $44,291.2 $41,089.3 $31,843.0 $29,709.1 
Policy liabilities (1)$30,029.5 $29,098.6 $27,702.6 $21,218.2 $20,040.6 
Debt$2,252.9 $2,006.9 $2,006.0 $1,068.2 $1,067.0 
Total Assurant, Inc. stockholders’ equity$5,951.4 $5,652.8 $5,112.0 $4,270.6 $4,098.1 
Per share data:
Total book value per basic common share (2)$101.40 $93.14 $81.44 $80.46 $72.33 
(1)Policy liabilities include future policy benefits and net of reinsurance. The decline inexpenses, unearned premiums and claims and benefits payable.
(2)Total book value per basic common share equals total Assurant, Inc. stockholders’ equity divided by the basic common shares outstanding. At December 31, 2020, 2019, 2018, 2017 and 2016 primarily relates to lower losses from Assurant Healththere were 58,690,004, 60,693,295, 62,770,031, 53,078,396, and only two months of results of Assurant Employee Benefits prior to its sale on March 1, 2016. 2015 includes higher loss experience and adverse claim development on 2015 individual major medical policies associated with Assurant Health.56,660,642 common shares, respectively, outstanding.
(5)2017 includes a $177.0 million one-time benefit from the reduction of net deferred tax liabilities following the enactment of the U.S. Tax Cuts and Jobs Act. The reduction in net deferred tax liabilities was recorded at the reportable segment level using our best estimate of deferred tax balances as of the December 22, 2017 enactment date.
(6)Policy liabilities include future policy benefits and expenses, unearned premiums and claims and benefits payable.
(7)Total stockholders’ equity divided by the basic shares outstanding for book value per basic share calculation. At December 31, 2017, 2016, 2015, 2014, and 2013 there were 53,078,396, 56,660,642, 66,606,258, 70,276,896 and 72,982,023 shares, respectively, outstanding.
 
45


Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations. 
The following discussion and analysis of our financial condition and results of operations should be read in conjunction with our Consolidated Financial Statements and accompanying notes which appearincluded elsewhere in this Report. It contains forward-looking statements that involve risks and uncertainties. Our actual results may differ materially from those anticipated in these forward-looking statements as a result of various factors, including those discussed below and elsewhere in this Report, particularly under the headings “Item 1A – Risk Factors” and “Forward-Looking Statements.” 
General 
We report our results through four segments: Global Housing,Lifestyle, Global Lifestyle,Housing, Global Preneed and Total Corporate and Other. TotalIn October 2020, we announced we are exploring strategic alternatives for the Global Preneed business, including the possible sale of the business, to focus on opportunities within the broader Global Lifestyle and Global Housing portfolio. We have since then made progress toward the possible sale of the business; however, there can be no assurance we will complete a sale. Corporate and Other includes activities of the holding company, financing and interest expenses, net realized gains (losses) on investments (which includes unrealized gains (losses) on equity securities and changes in fair value of direct investments in collateralized loan obligations), interest income earned from short-term investments held, and income (expenses) primarily related to the Company'sour frozen benefit plans. Totalplans, amounts related to businesses previously disposed of through reinsurance and the run-off of the Assurant Health business. Corporate and Other also includes goodwill impairments, the amortizationforeign currency gains (losses) from remeasurement of deferred gainsmonetary assets and gains associated withliabilities, changes in the salesfair value of Fortis Financial Group ("FFG"), our Long Term Care ("LTC')derivative instruments and the Assurant Employee Benefits businesses through reinsurance agreements, integration and transactionother expenses related to the pendingmerger and acquisition activities, as well as other highly variable or unusual items other than reportable catastrophes (reportable catastrophe losses, net of The Warranty Group (see below)reinsurance and client profit sharing adjustments, and including reinstatement and other unusual or infrequent items. Additionally, the Total Corporate and Other segment includes amounts related to the runoff of the Assurant Health business. As Assurant Health was a reportable segment in prior years, these amounts are disclosed for comparability. In addition, Assurant Employee Benefits was a separate segment in 2016 and primarily includes the results of operations for the periods prior to its sale on March 1, 2016. See Note 4 for more information.premiums).
The following discussion covers the year ended December 31, 20172020 (“Twelve Months 2017”), year ended December 31, 2016 (“Twelve Months 2016”2020”) and year ended December 31, 20152019 (“Twelve Months 2015”2019”). Please see the discussion that follows, for each of these segments, for a more detailed comparative analysis. Our comparative analysis of Twelve Months 2019 and the year ended December 31, 2018 is included under the heading “Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations” in our Annual Report on Form 10-K for the fiscal year ended December 31, 2019 filed with the SEC on February 19, 2020.
Executive Summary
On January 8, 2018,COVID-19
As a global organization, we actively monitor the Company entered into an Amended and Restated Agreement and Plan of Merger (the “A&R Merger Agreement”), with TWG Holdings Limited, a Bermuda limited company (“TWG Holdings,” and together with its subsidiaries, “TWG”), TWG Re, Ltd., a corporation incorporated in the Cayman Islands (“TWG Re”), Arbor Merger Sub, Inc., a Delaware corporation and a direct wholly owned subsidiary of TWG Holdings (“TWG Merger Sub”) and Spartan Merger Sub, Ltd., a Bermuda exempted limited company and a direct wholly owned subsidiary of Assurant (“Merger Sub”). Under the termsdevelopments of the A&R Merger Agreementcontinuously evolving situation resulting from COVID-19. Throughout this period of uncertainty, we have acted swiftly and subjectdeliberately to safeguard our employees, to maintain business operations and service levels for customers, and to support our local communities. See “Item 1 – Business” for additional information. While continuing to evolve, the satisfaction or waiver of the conditions therein, Assurant will acquire TWG through a transactionCOVID-19 pandemic has caused significant global economic and financial market disruption, resulting in which Merger Sub will merge withincreased financial market volatility, business and into TWG, with TWG continuingoperational challenges such as the surviving corporationtemporary closures of businesses, and asoverall diminished expectations for the economy and the financial markets. Overall, for Twelve Months 2020, we believe COVID-19 had a wholly owned subsidiarymodest negative impact on our net income, mainly due to lower investment income from lower yields, lower REO volumes, foreign exchange rate fluctuations and higher mortality rates in our Global Preneed business. This was partially offset by lower expenses, more favorable international claims activity and more favorable non-catastrophe loss experience. Throughout this period, we believe our liquidity has remained strong. As of Assurant. TWG is a global providerDecember 31, 2020, we had $407.2 million of protection plansholding company liquidity.
Our investment portfolio will continue to be impacted by COVID-19 and related programsfinancial market volatility. Though we generally believe our portfolio remains well diversified and a portfolio companyhigh-quality, with the majority comprised of TPG Capital, a private equity company. For more information regardinginvestment grade fixed maturity assets, interest rates are expected to remain relatively low for the pending transaction, seeforeseeable future. Refer to “—Investments” below and Note 278 to the Consolidated Financial Statements included elsewhere in this Report.
We ran multiple scenarios based on the potential duration and severity of this crisis to better understand how our business might perform and stress-tested our capital, cash flows and liquidity. Our business performed on the high-end of the scenarios, demonstrating its overall resilience given our installed customer base across Connected Living, Global Automotive, Multifamily Housing and Global Preneed.
For a discussion of the material risks relating to COVID-19 on our business, results of operations and financial condition, refer to “Item 1A — Risk Factors — Macroeconomic, Political and Global Market Risks — The COVID-19 pandemic and measures taken in response thereto may adversely affect our business, results of operations and financial condition.”
Overview
We have undertaken several acquisitions and dispositions, which are reflected in our results. On December 1, 2020, we acquired HYLA, a leading provider of smartphone software, trade-in and upgrade services, for total consideration of
46


$348.8 million, a portion of which was excess cash in the business that was distributed to the holding company shortly after closing. In May 2020, we completed our acquisition of AFAS, a provider of finance and insurance products and services including vehicle service contracts, guaranteed asset protection insurance and other ancillary products, for total consideration of $176.9 million, a portion of which was excess cash in the business that was distributed to the holding company shortly after closing.
In May 2020, we sold our minority interests in Iké, terminated our obligations to purchase the remaining shares of Iké, and settled a financial derivative that provided an economic hedge against declines in the Mexican Peso relative to the U.S. Dollar. These transactions resulted in net cash outflows of $85.3 million, which included financing of $34.0 million, the proceeds from the settlement of the derivative and transaction expenses. For additional information on this transaction, see “—Liquidity and Capital Resources” below and Note 4 to the Consolidated Financial Statements included elsewhere in this Report.
During the third quarter of 2020, we identified impairment indicators impacting the fair value of Global Preneed in connection with exploring strategic alternatives for the Global Preneed business, including the possible sale of the business, to focus on opportunities within the broader Global Lifestyle and Global Housing portfolio. The fair value calculated in third quarter 2020 was lower than the carrying value of the reporting unit, resulting in the impairment of the entire goodwill of $137.8 million related to the Global Preneed reporting unit. For additional information on the impairment test, refer to “— Valuation and Recoverability of Goodwill” below and Note 15 to the Consolidated Financial Statements included elsewhere in this Report.
Summary of Financial Results
Consolidated net income decreased $45.8attributable to common stockholders increased $59.2 million, or 8%16%, to $519.6$423.1 million for Twelve Months 20172020 from $565.4$363.9 million for Twelve Months 2016.2019. The decrease includes a $266.5increase was primarily driven by $154.6 million of lower after-tax losses from the reduction in fair value of Iké, as well as an $84.4 million one-time tax benefit related to the enactment of the federal CARES Act, which allows the carryback of net operating losses to years taxed at higher rates. The increase was partially offset by the $137.8 million after-tax net gains fromimpairment on the 2016 sale of Assurant Employee Benefits (includingGlobal Preneed goodwill, as well as a $68.2 million decrease in net realized gains on investments, mostly due to a decline in the fair value of certain collateralized loan obligations and amortization of deferredlower net unrealized gains on equity securities.
Global Lifestyle segment net income increased $27.9 million, or 7%, to $437.2 million for Twelve Months 2020 from $409.3 million for Twelve Months 2019, primarily driven by Connected Living from growth in connection with the transaction)mobile subscribers in North America and Asia Pacific, as well as improved extended service contract loss experience. The increase was also due to a $90.1$6.7 million after-tax increasebenefit for a client recoverable in reportable catastrophes (reportable catastrophe losses, netConnected Living and $9.2 million of reinsurance and client profit sharing adjustments, and including reinstatement and other premiums), mainly due to Hurricanes Harvey, Irma and Maria. These itemsbenefits in Global Automotive. Results were partially offset by a one-time $177.0lower investment income across all lines of business, unfavorable foreign exchange and declines in Global Financial Services and Other.
Global Lifestyle net earned premiums, fees and other income increased $243.4 million, tax benefitor 3%, to $7.34 billion for the Twelve Months 2020 compared with $7.09 billion for Twelve Months 2019. Excluding the $117.0 million lower revenue impact resulting from the reductionJuly 1, 2020 transition of net deferred tax liabilities following the enactmentone of the U.S. Tax Cutsour mobile trade-in and Jobs Act.upgrade programs from our recognition of device sales revenue to a flat fee per device, revenue increased 5%, primarily due to continued growth in Global Automotive and Connected Living. The increase was partially offset by unfavorable foreign exchange and declines within Global Financial Services and Other.
Global Housing segment net income decreased $91.2$24.9 million, or 48%10%, to $97.4$233.8 million for Twelve Months 20172020 from $188.6$258.7 million for Twelve Months 2016,2019. Segment net income for Twelve Months 2020 included $137.2 million of reportable catastrophes compared to $40.9 million of reportable catastrophes for Twelve Months 2019. Excluding reportable catastrophes, segment net income increased $71.4 million, primarily due to an $88.1 million after-tax increase in reportable catastrophes mainly from Hurricanes Harvey, Irma and Maria. Excluding reportable catastrophes, the decrease in net income was due to highermore favorable non-catastrophe loss experience and a reduction from our lender placed insuranceacross all lines of business, due to the ongoing normalization of placement rates. These decreasesincluding underwriting improvements in sharing economy offerings. The increase was also driven by higher premium rates in Lender-placed Insurance, which were partially offset by a reduction of lender placed regulatory expenses and profitable growth from our multifamily housing business.

Net earned premiums and fees decreased $113.8 million to $2.18 billion for Twelve Months 2017 compared with Twelve Months 2016, primarilyin REO volumes due to lower placement ratesforeclosure moratoriums enacted in lender-placed insurance as well as the impact of reinstatementconnection with COVID-19 and other premiums from reportable catastrophes. Reduced demand for originations and field services, along with lower client volumes, in our mortgage solutions businessfewer policies-in-force. Lower investment income also contributed to the decline. The decrease was partially offset by revenue growth in our multi-family housing business.
For 2018, we anticipate Global Housing net income, excluding reportable catastrophes, to be down before taking into account recently enacted tax reform. Further declines in lender-placed insurance are expected as the housing market continues to improve. We expect declines to be partially offset by continued growth in multi-family housing and improved performance in mortgage solutions. Additional savings from ongoing expense management efforts are expected to be realized towards the end of 2018 and into 2019. Net operating income is expected to increase after reflecting a lower effective tax rate of approximately 20%, with a portion of the tax savings to be reinvested for future growth. Revenue expected to approximate 2017 levels as declines in lender-placed are offset by growth in multi-family housing and mortgage solutions.offset.
Global Lifestyle net income increased $23.6 million, or 15%, to $178.0 million for Twelve Months 2017 from $154.4 million for Twelve Months 2016. The increase was primarily driven by our global connected living business due to higher contributions from extended service contracts from original equipment manufacturer clients and other distribution channels as well as an increase in contract recoverables and growth in our mobile business, partially offset by lower volume from our domestic repair and logistics business. The increase was also driven by growth in our domestic vehicle protection business.
Twelve Months 2017Housing net earned premiums, fees and other income decreased $309.9$56.4 million, or 3%, to $3.40$1.98 billion for Twelve Months 2020 compared with $2.03 billion for Twelve Months 2016,2019, primarily due to the changeexpected run-off of our small commercial business and declines in program structureLender-placed Insurance policies-in-force from the previously disclosed financially insolvent client, as well as lower REO volumes. The decrease was partially offset by higher premium rates in fourth quarter 2016Lender-placed Insurance and continued growth within Specialty and Other and Multifamily Housing.
Global Preneed segment net income decreased $4.2 million, or 8%, to $48.0 million for Twelve Months 2020 from $52.2 million for Twelve Months 2019, primarily due to higher mortality from COVID-19 and lower investment income. This decrease was partially offset by the absence of a large service contract client$9.9 million after-tax expense related to an out of period adjustment for over-capitalization of deferred acquisition costs occurring over a ten-year period recorded in global connected living. Excluding this program structure change,Twelve Months 2019.
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Global Preneed net earned premiums, fees and other income increased $193.1 million mainly due to growth in global connected living, that was mostly driven by global mobile, as well as growth from our domestic vehicle protection services and international credit businesses.
In 2018, we expect Global Lifestyle net income to increase, before taking into account recently enacted tax reform. Profitable growth is expected to be driven primarily by newly launched mobile programs and vehicle protection offerings and ongoing expense management efforts, partially offset by ongoing declines in credit insurance. Mobile trade-in activity is expected to vary based on the timing and availability of new smartphone introductions and carrier promotional activity. Results are expected to benefit from a lower effective tax rate of approximately 22%, with a portion of the tax savings to be reinvested for future growth. Revenue is expected to increase from growth in connected living and vehicle protection, globally.
Global Preneed net income decreased $2.7$8.5 million, or 6%4%, to $39.6$209.4 million for Twelve Months 2017 from $42.32020 compared with $200.9 million for Twelve Months 2016. This decrease was primarily due to a $5.0 million impairment of software in 2017, partially offset by an increase in net investment income and fee income due to growth of the underlying preneed business.
Twelve Months 2017 net earned premiums, fees and other income increased $9.7 million to $181.0 million compared with Twelve Months 20162019, primarily due to growth in preneed businessdomestic pre-funded funeral policies and favorable foreign exchange.
In 2018, we expect Global Preneed net income and revenue to continue to increase modestly from our alignment with market leaders, before taking into account recently enacted tax reform. Results to benefit from a lower effective tax rate of roughly 22%, with a portionprior period sales of the tax savings to be reinvested for future growth.Final Need product.
Critical Factors Affecting Results 
Our results depend on, among other things, the appropriateness of our product pricing, underwriting, and the accuracy of our reserving methodology for the establishment of reserves for future policyholder benefits and claims, the frequency and severity of reportable and non-reportable catastrophes, and returns on and values of invested assets, as well asand our ability to manage our expenses and achieve expense savings. Our results will also depend on our ability to profitably grow all of our fee-based, capital-light businesses, including global connected living, multi-family housing, mortgage solutions, as well as vehicle protection services,in particular our Connected Living, Multifamily Housing and manage the pace of declines in placement ratesGlobal Automotive businesses, and maintain our position in our lender-placedLender-placed Insurance business. Factors affecting these items, including the impact of the COVID-19 pandemic and measures taken in response thereto, conditions in financial markets, the global economy and the markets in which we operate, and fluctuations in the exchange rate,rates, interest rates and inflation, may have a material adverse effect on our results of operations or financial condition. For more information on these and other factors that could affect our results, see “Item 1A – Risk Factors.” 
Our results may also be impacted by our ability to continue to grow in the markets in which we operate, including in our Connected Living, Multifamily Housing and Global Automotive businesses. Our mobile business is subject to volatility in mobile device trade-in volumes based on the actual and anticipated timing of the release of new devices and carrier promotional programs, as well as to changes in consumer preferences. Our Lender-placed Insurance revenues will also be impacted by changes in the housing market. In addition, across many of our businesses, we must respond to the threat of disruption. See “Item 1A – Risk Factors – Business, Strategic and Operational Risks – Significant competitive pressures, changes in customer preferences and disruption could adversely affect our results of operations.”
Management believes the Companythat we will have sufficient liquidity to satisfy itsour needs over the next twelve months, including the ability to pay interest and principal payments on our senior notes, as well asdebt and dividends on our common and preferred stock. 
For Twelve Months 2017,2020, net cash provided by operating activities including the effect of exchange rate changes and the reclassification of assets held for sale on cash and cash equivalents, totaled $532.7 million;$1.34 billion; net cash used in investing activities totaled $541.2 million$735.2 million; and net cash used in financing activities totaled $26.7$264.8 million. We had $996.8 million$2.23 billion in cash and cash equivalents as of December 31, 2017.2020. Please see “–“ – Liquidity and Capital Resources,”Resources” below for further details. 

Revenues 
We generate revenues primarily from the sale of our insurance policies, and service contracts and related products and services and from income earned on our investments. Sales of insurance policies are recognized in revenue as earned premiums while sales of administrative services are recognized as fee income. 
Under the universal life insurance guidance, income earned on preneed life insurance policies sold after January 1, 2009 are presented within fee income net of policyholder benefits. Under the limited pay insurance guidance, the consideration received on preneed policies sold prior to January 1, 2009 is presented separately as net earned premiums, with policyholder benefits expense shown separately.
Our premium and fee income is supplemented by income earned from our investment portfolio. We recognize revenue from interest payments, dividends, change in market value of equity securities and sales of investments. Currently, our investment portfolio is primarily invested in fixed maturity securities. Both investment income and realized capital gains on these investments can be significantly affected by changes in interest rates. 
Interest rate volatility can increase or reduce unrealized gains or losses in our investment portfolios. Interest rates are highly sensitive to many factors, including governmental monetary policies, domestic and international economic and political conditions and other factors beyond our control.control, such as the COVID-19 pandemic. Fluctuations in interest rates affect our returns on, and the market value of, fixed maturity and short-term investments. 
The fair market value of the fixed maturity securities in our investment portfolio and the investment income from these securities fluctuate depending on general economic and market conditions. The fair market value generally increases or decreases in an inverse relationship with fluctuations in interest rates, while net investment income realized by us from future investments in fixed maturity securities will generally increase or decrease with interest rates. We also have investments that are subject to pre-payment risk, such as mortgage-backed and asset-backed securities. Interest rate fluctuations may cause actual net investment income and/or cash flows from such investments to differ from estimates made at the time of investment. In periods of declining interest rates, mortgage prepayments generally increase and mortgage-backed securities, commercial mortgage obligations and bonds are more likely to be prepaid or redeemed as borrowers seek to borrow at lower interest rates. Therefore, in these circumstances we may be required to reinvest those funds in lower-interest earninglower interest-earning investments. 
Our revenues may also be impacted by our ability to continue to grow in the markets in which we operate, including the mobile device insurance market, the renters insurance market and the field services and valuation markets. For example, our business is subject to volatility in mobile device trade-in volumes based on the release of new devices and carrier promotional programs, as well as to changes in the mobile device market dynamics. Our lender-placed insurance revenues will also be impacted by changes in the housing market.
Expenses 
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Our expenses are primarily policyholder benefits, underwriting, general and administrative expenses and interest expense. 
Policyholder benefits are affected by our claims management programs, reinsurance coverage, contractual terms and conditions, regulatory requirements, economic conditions, and numerous other factors. Benefits paid or reserves required for future benefits could substantially exceed our expectations, causing a material adverse effect on our business, results of operations and financial condition. 
Underwriting, general and administrative expenses consist primarily of commissions, premium taxes, licenses, fees, amortization of deferred costs, general operating expenses and income taxes. In connection with our transformation, we are undertakingWe continue to undertake various expense savings initiatives while also making investments in information technology, among other things, which will impact our expenses.
We also incur interest expense related to our debt. 
Critical Accounting Policies and Estimates
Certain items in our Consolidated Financial Statements are based on estimates and judgment. Differences between actual results and these estimates could in some cases have material impacts on our Consolidated Financial Statements. 

The following critical accounting policies require significant estimates. The actual amounts realized in these areas could ultimately be materially different from the amounts currently provided for in our Consolidated Financial Statements.
Reserves
Reserves are established using generally accepted actuarial methods and reflect judgments about expected future claim payments. Factors used in their calculation include experience derived from historical claim payments and actuarial assumptions. Calculations incorporate assumptions about the incidence of incurred claims, the extent to which all claims have

been reported, reporting lags, expenses, inflation rates, future investment earnings, internal claims processing costs and other relevant factors. While the methods of making such estimates and establishing the related liabilities are periodically reviewed and updated, the estimation of reserves is subject toincludes an element of uncertainty given that management is using historical information and methods to help project future events and reserve outcomes. 
The recorded reserves represent management'sour best estimate at a point in time of the ultimate costs of settlement and administration of a claim or group of claims, based upon actuarial assumptions and projections using facts and circumstances known at the time of calculation. The adequacy of reserves may be impacted by future trends in claims severity, frequency, judicial theories of liability and other factors. These variables are affected by both external and internal events, including, but not limited to: changes in the economic cycle, inflation, changes in repair costs, natural or human-made catastrophes, judicial trends, legislative changes and claims handling procedures.
Many of the factors affecting reserve uncertaintythese items are not directly quantifiable and not all future events can be anticipated when reserves are established. Reserve estimates are refined as experience develops. Adjustments to reserves, both positive and negative, are reflected in the consolidated statement of operations in the period in which such estimates are determined.updated. 
Because establishment of reserves is an inherently complex process involving significant judgment and estimates, there can be no certainty that future settlement amounts for claims incurred through the financial reporting date will not vary from reported claimclaims reserves. Future loss development could require reserves to be increased or decreased, which could have a material adverse or positive effect on our earnings in the periods in which such increases or decreases are made. However, based on information currently available, we believe our reserve estimates are adequate. See "Item“Item 1A - Risk Factors -– Financial Risks related to the Company - Our actual claims losses may exceed our reserves for claims, requiring us to establish additional reserves or to incur additional expense for settling unreserved liabilities, which could materially affecthave a material adverse effect on our results of operations, profitability and capital" for more detail on this risk.
The following table provides reserve information for our reporting segment lines for the years ended December 31, 2017 and 2016:
 December 31, 2017 December 31, 2016
     
Claims and Benefits
Payable
     
Claims and Benefits
Payable
 
Future
Policy
Benefits and
Expenses
 
Unearned
Premiums
 
Case
Reserves
 
Incurred
But Not
Reported
Reserves
 
Future
Policy
Benefits and
Expenses
 
Unearned
Premiums
 
Case
Reserves
 
Incurred
But Not
Reported
Reserves
Long Duration Contracts:               
Global Preneed$5,779.2
 $35.7
 $18.9
 $8.9
 $5,401.4
 $111.9
 $16.6
 $7.8
Disposed and runoff businesses4,493.3
 34.9
 1,259.3
 122.1
 4,573.8
 37.9
 1,161.8
 143.8
All other124.9
 0.2
 1.3
 1.3
 137.7
 0.2
 1.0
 1.5
Short Duration Contracts:               
Global Lifestyle
 5,518.7
 73.3
 204.4
 
 5,041.6
 78.2
 181.4
Global Housing
 1,434.9
 669.4
 589.3
 
 1,424.2
 220.2
 357.4
Disposed and runoff businesses
 14.2
 766.6
 67.4
 
 10.7
 991.5
 140.1
Total$10,397.4
 $7,038.6
 $2,788.8
 $993.4
 $10,112.9
 $6,626.5
 $2,469.3
 $832.0

For additional information regarding our reserves, see Note 14Notes 2 and 17 to the Consolidated Financial Statements included elsewhere in this Report.
Short Duration Contracts 
Claims and benefits payable reserves for short duration contracts include (1) case reserves for known claims which are unpaid as of the balance sheet date; (2) IBNR reserves for claims where the insured event has occurred but has not been reported to us as of the balance sheet date; and (3) loss adjustment expense reserves for the expected handling costs of settling the claims. Periodically, we review emerging experience and make adjustments to our reserves and assumptions where necessary. Below are further discussions on the reserving process for our major short duration products. 
Global HousingLifestyle and Global LifestyleHousing
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Ultimate loss and loss adjustment expenses are estimated utilizing generally accepted actuarial loss reserving methods. Both paid claims development as well as case incurred development are typically analyzed at the product or product grouping level, considering product size and data credibility. The reserving methods widely employed within the Companyby us include the Chain Ladder, Munich Chain Ladder and Bornhuetter-Ferguson.Bornhuetter-Ferguson methods. For Global Housing, reportable catastrophes are analyzed and reserved for separately using a frequency and severity approach.

The methods all involve aggregating paid and case-incurred loss data by accident quarter (or accident year) and accident age for each product grouping. As the data ages, development factors are calculated that measure emerging claim development patterns between reporting periods. By selecting loss development factors indicative of remaining development, known losses are projected to an ultimate incurred basis for each accident period. The underlying premise of the Chain Ladder method is that future claims development is best estimated using past claims development, whereas the Bornhuetter-Ferguson method employs a combination of past claims development and prior estimates of ultimate losses based on an expected loss ratio. The Munich Chain Ladder method incorporates the correlations between paid and incurred development in projecting future development factors, and is typically more applicable to products experiencing variability in incurred to paid ratios.
Each of these methods applied to the data groupings produces an estimate of the loss reserves for the product grouping. The best estimate is generally selected from a blend of the different methods. The IBNR associated with the best estimate is then allocated to accident year based on a weighting of the underlying actuarial methods. The determination of the best estimate is based on many factors, including but not limited to:  
the nature and extent of the underlying assumptions;
the quality and applicability of historical data - whether internal or industry data;
current and expected future economic and market conditions;
regulatory, legislative, and judicial considerations;
the extent of data segmentation - data should be homogeneous yet credible enough for loss development methods to apply;
trends in loss frequencies and severities for various causes of loss;
consideration of the distribution of loss reserves, management'smanagement’s selection of the best estimate that may exceed an estimate based on median values, suggesting that favorable development may be more likely than unfavorable development; and
hindsight testing of prior loss estimates - the loss estimates on some product lines will vary from actual loss experience more than others.
When employing the reserving methods, consideration is given to contractual requirements, historical utilization trends and payment patterns, coverage changes, seasonality, product mix, the legislative and regulatory environment, economic factors, natural catastrophes and other relevant factors. The CompanyWe consistently appliesapply reserving principles and methodologies from year to year, while also giving due consideration to the potential variability of these factors.
While management has used judgment in establishing its best estimate of required reserves, different assumptions and variables could lead to significantly different reserve estimates. Two key measures of loss activity are loss frequency, which is a measure of the number of claims per unit of insured exposure, and loss severity, which is a measure of the average size of claims. Factors affecting loss frequency include the effectiveness of loss controls, changes in economic activity and weather patterns. Factors affecting loss severity include changes in policy limits, retentions, rate of inflation and judicial interpretations. 
If the actual level of loss frequency and severity are higher or lower than expected, the ultimate reserves required will be different than management’s estimate. The effect of higher and lower levels of loss frequency and severity levels on our ultimate costs for claims occurring in 20172020 would be as follows:

Change in both loss frequency and severity
for all Global Lifestyle and Global Housing
Ultimate cost of claims
occurring in 2020
Change in cost of claims
occurring in 2020
3% higher$1,251.0 $71.5 
2% higher$1,227.0 $47.5 
1% higher$1,203.0 $23.5 
Base scenario (1)$1,179.5 $— 
1% lower$1,156.0 $(23.5)
2% lower$1,132.0 $(47.5)
3% lower$1,108.0 $(71.5)
(1)Represents the sum of the case reserves and incurred but not reported reserves as of December 31, 2020 for Global Lifestyle and Global Housing.
Change in both loss frequency and severity
for all Global Housing and Global Lifestyle
Ultimate cost of claims
occurring in 2017
 
Change in cost of claims
occurring in 2017
3% higher$1,630.0
 $94.0
2% higher$1,598.0
 $62.0
1% higher$1,567.0
 $31.0
Base scenario (1)$1,536.0
 $
1% lower$1,506.0
 $(30.0)
2% lower$1,474.0
 $(62.0)
3% lower$1,443.0
 $(93.0)
(1)Represents the sum of the case reserves and incurred but not reported reserves as of December 31, 2017 for Global Housing and Global Lifestyle.
 
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Disposed and Runoff Short Duration Lines 
The Company hasWe have exposure to asbestos, environmental and other general liability claims arising from our participation in various reinsurance pools from 1971 through 1985. This exposure arose from a contract that we discontinued writing many years ago. We carrycarried case reserves for these liabilities, as recommended by the various pool managers, and IBNR reserves totaling $28.7$22.1 million (before reinsurance) and $24.2$19.1 million (net of reinsurance) at December 31, 2017.2020. Estimation of these liabilities is subject to greater than normal variation and uncertainty due to the general lack of sufficiently detailed data, reporting delays and absence of a generally accepted actuarial methodology for thosedetermining the exposures. There are significant unresolved industry legal issues, including such items as whether coverage exists and what constitutes a claim.an occurrence. In addition, the determination of ultimate damages and the final allocation of losses to financially responsible parties are highly uncertain. Based on information currently available, and after consideration of the reserves reflected in the Consolidated Financial Statements, we do not believe or expect that changes in reserve estimates for these claims are likely to be material.
Reserves for the previously written Assurant Health business are established using generally accepted actuarial methods. Factors used in the reserve calculation include experience derived from historical claim payments and actuarial assumptions, such as trends, the incidence of incurred claims, the extent to which all claims have been reported, and internal claims processing changes.
Long Duration Contracts
Reserves for future policy benefits represent the present value of future benefits to policyholders and related expenses less the present value of future net premiums. Reserve assumptions reflect best estimates for expected investment yield, inflation, mortality, morbidity, expenses and withdrawal rates. These assumptions are based on our experience to the extent it is credible, modified where appropriate to reflect current trends, industry experience and provisions for possible unfavorable deviation. We also record an unearned revenue reserve which represents premiums received which have not yet been recognized in our consolidated statements of operations.
Historically, premium deficiency testing on continuing lines of business has not resulted in material adjustments to deferred acquisition costs or reserves. Such adjustments could occur, however, if economic or mortality conditions significantly deteriorated.
Global Preneed
Global Preneed includes pre-funded funeral (“preneed”) life insurance and annuity contracts and legacy traditional life insurance (no longer offered). The reserve assumptions for future policy benefits and expenses are determined based upon pricing, which approximates actual experience.
For preneed life insurance issued after 2008 with discretionary death benefit growth, the universal life-type accounting model is applied whereby reserve assumptions are made without provision for adverse deviation. Interest and discount rates are based upon investment returns of the assets acquired to support the business. Expected mortality rates, lapse rates, and future death benefit increases are based upon pricing assumptions.
For preneed life insurance issued after 2008 with either no death benefit growth or death benefit growth linked to an inflation index, the long-duration accounting model is applied whereby reserve assumptions are made with provision for adverse deviation. Interest and discount rates are based upon investment returns of the assets acquired to support the business. Expected mortality rates and lapse rates are based upon pricing assumptions. For contracts with minimum benefit increases associated with an inflation index, the reserves assume expected benefit increases equal to a selected discount rate less a spread.
For preneed life insurance issued prior to 2009, the long-duration accounting model is applied whereby reserve assumptions are made with provision for adverse deviation. Interest and discount rates are based upon investment returns of the assets acquired to support the business. Expected mortality rates, lapse rates and future death benefit increases are based upon pricing assumptions.
Annuity contracts have reserve assumptions made without provision for adverse deviation. Assumed discount rates and interest rates credited on deferred annuities vary by year of issue. Withdrawal charge assumptions are based upon contract provisions. Nearly all of the deferred annuity contracts have a minimum guaranteed interest rate.
For life insurance and annuity contracts acquired in 2000 and prior, interest and discount rates as well as mortality assumptions are based on statutory valuation requirements, which approximate the GAAP valuation requirements, with no explicit provision for lapses.
Disposed and Runoff Long Duration Lines
Risks related to the reserves recorded for certain discontinued individual life, annuity and long-term care insurance policies have been fully ceded via reinsurance. While the Company haswe have not been released from theour contractual obligation to the

policyholders, changes in and deviations from economic, mortality, morbidity, and withdrawal assumptions used in the calculation of these reserves will not directly affect our results of operations unless there is a default by the assuming reinsurer.
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Deferred Acquisition Costs ("DAC"(“DAC”) and Value of Business Acquired (“VOBA”)
Only direct incremental costs associated with the successful acquisition of new or renewal insurance contracts are deferred to the extent that such costs are deemed recoverable from future premiums or gross profits. Acquisition costs primarily consist of commissions and premium taxes. Certain direct response advertising expenses are deferred when the primary purpose of the advertising is to elicit sales to customers who can be shown to have specifically responded to the advertising and the direct response advertising results in probable future benefits. 
Premium deficiency testing is performed annually and generally reviewed quarterly. Such testing involves the use of best estimate assumptions including the anticipation of investment income to determine if anticipated future policy premiums are adequate to recover all DAC and related claims, benefits and expenses. To the extent a premium deficiency exists, it is recognized immediately by a charge to the consolidated statement of operations and a corresponding reduction in DAC. If the premium deficiency is greater than unamortized DAC, a liabilityloss (and related liability) is accruedrecorded for the excess deficiency. 
Long Duration Contracts 
Acquisition costs for pre-funded funeral ("preneed") life insurance policies issued prior to 2009 and certain life insurance policies no longer offered are deferred and amortized in proportion to anticipated premiums over the premium-paying period. These acquisition costs consist primarily of first year commissions paid to agents. 
For preneed investment-type annuities, preneed life insurance policies with discretionary death benefit growth issued after January 1, 2009, universal life insurance policies and investment-type annuities no longer offered, DAC is amortized in proportion to the present value of estimated gross profits from investment, mortality, expense margins and surrender charges over the estimated life of the policy or contract. Estimated gross profits include the impact of unrealized gains or losses on investments as if these gains or losses had been realized, with corresponding credits or charges included in accumulated other comprehensive income (“AOCI”).AOCI. The assumptions used for the estimates are consistent with those used in computing the policy or contract liabilities.
Short Duration Contracts
Acquisition costs relating to extended service contracts, vehicle service contracts, mobile device protection, credit insurance, lender-placed homeowners insurance and flood, multi-familymultifamily housing and manufactured housing are amortized over the term of the contracts in relation to premiums earned. These acquisition costs consist primarily of advance commissions paid to agents.
Acquisition costs relating to disposed lines of business (group term life, group disability, group dental and group vision) consist primarily of compensation to sales representatives. These acquisitionSuch costs are front-end loaded and are deferred and amortized over the estimated terms of the underlying contracts. 
VOBA
As part of the acquisition of businesses that sell long-term extended service contracts, such as warranty contracts sold by TWG, and long-duration insurance contracts, such as life products, we establish an intangible asset related to VOBA, which represents the fair value of the expected future profits in unearned premium for insurance contracts acquired. For vehicle service contracts and extended service contracts such as those purchased in connection with the TWG acquisition, the amount is determined using estimates, for premium earnings patterns, paid loss development patterns, expense loads, and discount rates applied to cash flows that include a provision for credit risk. For vehicle service contracts and extended service contracts, VOBA is amortized consistent with the premium earning patterns of the underlying in-force contracts. For limited payment policies, preneed life insurance policies, universal life policies and annuities, the valuation of VOBA at the time of acquisition is derived from similar assumptions to those used to establish the associated claim or benefit reserves and is amortized over the expected life of the policies.
Investments 
We regularly monitor our investment portfolio to ensure investments that may be other-than-temporarily impaired are timely identified, properly valued, and charged against earningsFor available for sale fixed maturity securities in the proper period. The determination that a security has incurred an other-than-temporary decline in value requires the judgment of management. Assessment factors include, but areunrealized loss position for which we do not limited to, the length of time and the extent to which the market value has been less than cost, the financial condition and rating of the issuer, whether any collateral is held, the intent and ability of the Company to retain the investment for a period of time sufficient to allow for recovery for equity securities and the intentintend to sell or whetherfor which it is more likely than not that the Company willwe would not be required to sell before an anticipated recovery in value, we evaluate whether the decline in fair value has resulted from credit losses or other factors. In making this assessment, we consider the extent to which fair value is less than amortized cost basis, changes to the credit rating of the security by a nationally recognized statistical ratings organization and any adverse conditions specifically related to the security, industry or geographic area, among other factors. If this assessment indicates a potential credit loss may exist, the present value of cash flows expected to be collected are compared to the security’s amortized cost basis. If the present value of cash flows expected to be collected is less than the amortized cost basis, a credit-related impairment exists, and a charge to income and an associated allowance for fixed maturity securities. Inherently, there are risks and uncertainties involved in making these judgments. Changes in circumstances and critical assumptions such as a continued weak economy, a more pronounced economic downturn or unforeseen events which affect one or more companies, industry sectors, or countries could result in additional impairments in future periodscredit losses is recorded for other-than-temporary declines in value.
the credit-related impairment. Any equity security whose price declineimpairment not related to credit losses is deemed other-than-temporary is written down to its then current market value with therecorded through other comprehensive income. The amount of the allowance for credit losses is limited to the amount by which fair value is less than the amortized cost basis. Upon recognizing a credit-related impairment, reportedthe cost basis of the security is not adjusted.
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Subsequent changes in the allowance for credit losses are recorded as a realizedprovision for, or reversal of, credit loss expense. For fixed maturities where we record a credit loss, a determination is made as to the cause of the impairment and whether we expect a recovery in that period. The impairment ofthe value. Write-offs are charged against the allowance when management concludes the financial asset is uncollectible. For fixed maturities where we expect a recovery in value, the effective yield method is utilized, and the investment is amortized to par. We recorded a $1.5 million allowance for credit losses on fixed maturity securitysecurities available for sale for the year ended December 31, 2020.
For available for sale fixed maturity securities that the Company has the intentwe intend to sell, or thatfor which it is more likely than not that the Companywe will be required to sell is deemed other-than-temporarybefore recovery of our amortized cost basis, the entire impairment loss, or difference between the fair value and is written down to its market value at the balance sheet date with the amount of the impairment reported as a realized loss in that period. For all other-than-temporarily impaired fixed maturity securities that do not meet either of these two criteria, the Company is required to analyze its ability to recover the amortized cost basis of the security, by calculating the net present value of projected future cash flows. For these other-than-temporarily impaired fixed maturity securities, the net amountis recognized in earnings is equal to the difference between the amortizednet realized gains (losses). The new cost basis of the security is the previous amortized cost basis less the impairment recognized and its net presentis not adjusted for any subsequent recoveries in fair value.

See also Notes 2, 5 and 58 to the Consolidated Financial Statements included elsewhere in this Report, and “Item 1A – Risk Factors – Financial Risks Related to the CompanyThe valueOur investment portfolio is subject to market risk, including changes in interest rates that may adversely affect our results of our investments could decline, affecting our profitabilityoperations and financial strengthcondition” and “Investments”“ – Investments” contained later in this item.Item 7. 
Reinsurance
Reinsurance recoverables were $9.84 billion and $9.59 billion as of December 31, 2020 and 2019, respectively, which include amounts we are owed by reinsurers.reinsurers for claims paid as well as those included in reserve estimates that are subject to the reinsurance. Reinsurance costspremiums paid are expensedamortized as reductions to premium over the terms of the underlying reinsured policies using assumptions consistent with those used to account for the policies. Amounts recoverable from reinsurers are estimated in a manner consistent with claim and claim adjustment expense reserves or future policy benefits reserves. An estimatedWe use a probability of default and loss given default methodology in estimating the allowance, whereby the credit ratings of reinsurers are used in determining the probability of default. The allowance is established for doubtful accountsreinsurance recoverables on paid and unpaid future policy benefits and claims and benefits. Prior to applying default factors, the net exposure to credit risk is recordedreduced for any collateral for which the right of offset exists, such as funds withheld, assets held in trust and letters of credit, which are part of the reinsurance arrangements, with adjustments to include consideration of credit exposure on the basiscollateral. Our methodology incorporates historical default factors for each reinsurer based on their credit rating using comparably rated bonds as published by a major ratings service. The allowance is based upon our ongoing review of periodic evaluationsamounts outstanding, length of balances due from reinsurers (net of collateral),collection periods, changes in reinsurer solvency, management’s experiencecredit standing and current economic conditions. The ceding of insurance does not discharge our primary liability to our insureds.
The following table sets forth our reinsurance recoverables as of the dates indicated:
 December 31, 2017 December 31, 2016
Reinsurance recoverables$9,790.2
 $9,083.2
other relevant factors.
We have used reinsurance to exit certain businesses, including Assurant Employee Benefits business and blocks of individual life, annuity and long-term care business. The reinsurance recoverables relating to these dispositions amounted to $6.09$4.42 billion and $6.30$4.46 billion at December 31, 20172020 and 2016,2019, respectively. 
In the ordinary course of business, we are involved in both the assumption and cession of reinsurance with non-affiliated companies. The following table provides details of the reinsurance recoverables balance for the years endedas of December 31:31, 2020 and 2019:
20202019
Ceded future policyholder benefits and expense$3,316.9 $3,329.3 
Ceded unearned premium4,579.8 4,248.1 
Ceded claims and benefits payable1,856.7 1,895.5 
Ceded paid losses86.5 120.5 
Total$9,839.9 $9,593.4 
 2017 2016
Ceded future policyholder benefits and expense$4,440.9
 $4,523.3
Ceded unearned premium2,014.5
 1,836.6
Ceded claims and benefits payable3,183.0
 2,643.2
Ceded paid losses151.8
 80.1
Total$9,790.2
 $9,083.2

We utilize reinsurance for loss protection and capital management, business dispositions and, in Global Lifestyle and Global Housing, client risk and profit sharing. See also Notes 2, 5 and 18 to the Consolidated Financial Statements included elsewhere in this Report, “Item 1A – Risk Factors – Financial Risks – Reinsurance may not be availableadequate or adequateavailable to protect us against losses, and we are subject to the credit risk of reinsurers,” and “Item 7A – Quantitative and Qualitative Disclosures About Market Risk – Credit Risk.” 
Retirement and Other Employee Benefits 
We sponsorhave sponsored a qualified pension plan (the “Assurant Pension Plan”) and various non-qualified pension plans (including an Executive Pension Plan), along with a retirement health benefits plan covering our employees who meet specified eligibility requirements. Effective March 1, 2016, benefit accruals for the Assurant Pension Plan, the various non-qualified pension plans and the retirement health benefits plan were frozen. The reported amounts associated with these plans requires an extensive use of assumptions, which include, but are not limited to, the discount rate and expected return on plan assets. We determine these assumptions based upon currently available market and industry data, and historical performance of the plan and its assets. The actuarial assumptions used in the calculation of our aggregate projected benefit obligation vary and include
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an expectation of long-term appreciation in equity markets, which is not changed by minor short-term market fluctuations, but does change when large prolonged interim deviations occur. The assumptions we use may differ materially from actual results due to changing market and economic conditions, and higher or lower withdrawal rates.rates or longer or shorter life spans of the participants.
In February 2020, we amended the Retirement Health Benefits to terminate effective December 31, 2024 (the “Termination Date”). Benefits will be paid up to the Termination Date. The Retirement Health Benefits obligations were re-measured using a discount rate of 1.55%, selected based on a cash flow analysis using a bond yield curve as of February 29, 2020, and the fair market value of the Retirement Health Benefits assets as of February 29, 2020. The remeasurement resulted in a reduction to the Retirement Health Benefits obligations of $65.6 million and a corresponding prior service credit in AOCI, which will be reclassified from AOCI as it is amortized in the net periodic benefit cost over the remaining period until the Termination Date.
Contingencies 
A loss contingency is accruedrecorded if reasonably estimable and probable. We establish reserves for these contingencies at the best estimate, or if no one estimated amount within the range of possible losses is more probable than any other, we reportrecord an estimated reserve at the low end of the estimated range. Contingencies affecting the Companyus primarily relate to litigationlegal and regulatory matters, which are inherently difficult to evaluate and are subject to significant changes. 
Deferred Taxes 
Deferred income taxes are recorded for temporary differences between the financial reporting and income tax bases of assets and liabilities, based on enacted tax laws and statutory tax rates applicable to the periods in which the Company expects

we expect the temporary differences to reverse. Changes in tax rates are required to be accounted for as of the enactment date and all impacts are required to be reflected in the income statement regardless of whether the underlying deferred taxes originated in another component of the financial statements (such as unrealized gains or losses associated with investments that originated in other comprehensive income). A valuation allowance is established for deferred tax assets if, based on the weight of all available evidence, it is more likely than not that some portion of the asset will not be realized. The valuation allowance is sufficient to reduce the asset to the amount that is more likely than not to be realized. The Company hasWe have deferred tax assets resulting from temporary differences that may reduce taxable income in future periods. The detailed components of our deferred tax assets, liabilities and valuation allowance are included in Note 912 to the Consolidated Financial Statements included elsewhere in this Report.
As of December 31, 2016, the Company2020 and 2019, we had a cumulative valuation allowance of $12.5$27.6 million and $76.6 million, respectively, against deferred tax assets of international subsidiaries. During twelve months 2017,The change during the Company recognized a cumulative income tax benefit of $3.3 millionperiod is primarily related to an additional valuation allowance established on the releaseinvestment in Iké of valuation allowances against foreign NOLs$6.7 million and other deferred tax assets. Asthe derecognition of December 31, 2017, the Company has a cumulativetotal valuation allowance of $9.2$56.5 million against deferredon the investment in Iké as the investment was sold in a manner that resulted in the loss of tax assets, as it is management's assessment that it is more likely than not that this amount of deferred tax assets will not be realized.benefits. The realization of deferred tax assets related to net operating loss carryforwards of international subsidiaries depends upon the existence of sufficient future taxable income of the same character in the same jurisdiction.
In determining whether the deferred tax asset is realizable, the Companywe weighed all available evidence, both positive and negative. We considered all sources of taxable income available to realize the asset, including the future reversal of existing temporary differences, future taxable income exclusive of reversing temporary differences, carry forwards and tax-planning strategies.
The Company believesWe believe it is more likely than not that the remainder of itsour deferred tax assets will be realized. Accordingly, other than as noted herein for certain international subsidiaries, a valuation allowance has not been established.
Future reversal of the valuation allowance will be recognized either when the benefit is realized or when we determine that it is more likely than not that the benefit will be realized. Depending on the nature of the taxable income that results in a reversal of the valuation allowance, and on management’s judgment, the reversal will be recognized either through other comprehensive income (loss) or through continuing operations in the consolidated statements of operations. Likewise, if the Company determineswe determine that it is not more likely than not that itwe would be able to realize all or part of the deferred tax asset in the future, an adjustment to the deferred tax asset valuation allowance would be recorded through a charge to continuing operations in the consolidated statements of operations in the period such determination is made.
In determining the appropriate valuation allowance, management makes judgments about recoverability of deferred tax assets, use of tax loss and tax credit carryforwards, levels of expected future taxable income and available tax planning strategies. The assumptions used in making these judgments are updated periodically by management based on current business conditions that affect the Companyus and overall economic conditions. These management judgments are therefore subject to change based on factors that include, but are not limited to, changes in expected capital gain income in the foreseeable future and theour ability of the Company to successfully execute itsour tax planning strategies. Please seeSee also “Item 1A-Risk Factors-1A – Risk Factors – Financial Risks Related to he Company- The value of our deferred tax assets could become impaired, which could materially and adversely affect our results of operations anand financial condition”condition for more information..”
 Valuation and Recoverability of Goodwill 
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Our goodwill related to previous acquisitions of businesses was $917.7 million$2.59 billion and $830.9 million$2.34 billion as of December 31, 20172020 and 2016,2019, respectively. We review our goodwill annually in the fourth quarter for impairment, or more frequently if indicators of impairment exist. Such indicators include, but are not limited to: a significant adverse change in legal factors, an adverse action or assessment by a regulator, unanticipated competition, loss of key personnel or a significant decline in our expected future cash flows due to changes in company-specific factors or the broader business climate. The evaluation of such factors requires considerable management judgment. Any adverse change in these factors could have a significant impact on the recoverability of goodwill and could have a material impact on our Consolidated Financial Statements. 
We perform goodwill testingGoodwill is tested for impairment at the reporting unit level, (whichwhich is either at the operating segment or one level below, if that component is a business for which discrete financial information is available and segment management regularly reviews such information. Components within an operating segment can be aggregated into one reporting unit if they have similar economic characteristics. A goodwill impairment loss is measured as the excess of the carrying value, including goodwill, of the reporting unit over its fair value. An impairment loss is limited to the amount of goodwill allocated to the reporting unit.
Our Global Lifestyle operating segment is disaggregated into the following three reporting units: Connected Living, Global Automotive and Global Financial Services and Other. Our reporting units for goodwill testing were at the same level as ourthe operating segments). segment for Global Housing and Global Preneed.
The following table illustrates the amount of goodwill carried at eachby operating segment as of the dates indicated:
 December 31,
 20202019
Global Lifestyle (1)$2,209.8 $1,825.9 
Global Housing379.5 379.5 
Global Preneed— 138.0 
Total$2,589.3 $2,343.4 
 (1) As of December 31, 2020, $715.2 million, $1,421.3 million and $73.3 million of goodwill was assigned to the Connected Living, Global Automotive and Global Financial Services and Other reporting unit:unit, respectively. As of December 31, 2019, $461.5 million, $1,291.7 million, and $72.7 million of goodwill was assigned to the Connected Living, Global Automotive and Global Financial Services and Other reporting unit, respectively.


Global Preneed Goodwill Impairment
 December 31,
 2017 2016
Global Housing$386.7
 $320.9
Global Lifestyle392.8
 372.3
Global Preneed138.2
 137.7
Total$917.7
 $830.9
In fourthDuring the third quarter 2017,of 2020, the Company performed a qualitative goodwillidentified impairment assessmentindicators impacting the fair value of the Global Preneed reportable segment in connection with exploring strategic alternatives for itsthe Global Housing,Preneed business, including the possible sale of the business, to focus on opportunities within the Global Lifestyle and Global PreneedHousing segments. Such impairment indicators included the evaluation of the long-term economic performance of the segment in light of further expected declines in interest rates from the resurgence of COVID-19 cases. As interest rates are critical to the performance of the business, the anticipated long-term declines in interest rates were expected to have adverse impacts on existing business and cause significant challenges to profitability from new business. The overall expected adverse impact to the business in the segment was an important indicator that triggered the requirement for an interim goodwill impairment analysis in the third quarter of 2020. As a result, an updated fair value assessment was completed based on how a market participant would consider the long-term outlook for business performance, long-term forecasts of the interest rate environment and its impact on the fair value of liabilities.
The fair value of the reportable segment was determined using a discounted cash flow method which calculated the present value of future earnings developed from projected earnings arising from existing and new business and considered all aspects of the business including investment assumptions of asset portfolios. The fair value calculated in the third quarter of 2020 was lower than the carrying value of the reportable segment, resulting in the pre-tax and after-tax impairment charge of the entire goodwill of $137.8 million related to the segment. The goodwill impairment charge is reported separately in the consolidated statements of operations for the year ended December 31, 2020, with a corresponding reduction to goodwill in the consolidated balance sheet as of December 31, 2020.
Quantitative Impairment Testing
In the fourth quarter of 2020, we performed a quantitative assessment for the Global Lifestyle and Global Housing reporting units.units given the uncertainty in macro-economic conditions and the overall industry performance due to COVID-19 impacts. Based on this quantitative assessment, the Company determined that it was more likely than not that the reporting units'units’ fair values were more than their carrying amounts therefore furtherand that there was no impairment for the Global Lifestyle and Global Housing reporting units as of October 1, 2020.
The determination of fair value of the reporting units requires many estimates and assumptions. These estimates and assumptions include, but are not limited to, earnings and required capital projections discussed above, discount rates, terminal
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growth rates, operating income and dividend forecasts for each reporting unit and the weighting assigned to the results of each of the three valuation methods described above. Changes in certain assumptions could have a significant impact on the goodwill impairment testing was not necessary.assessment.
Should the operating results of these reporting units decline substantially compared to projected results, or should further interest rate declines increase the net unrealized investment portfolio gain position, we could determine that we need to perform an updated impairment test due to the potential impairment indicators, which may require the recognition of a goodwill impairment loss in any of the reporting units.
For the fourth quarter of 2020 quantitative assessment, had the net book value for any of the reporting units, aside from Global Preneed, exceeded its estimated fair value, the Company would have recognized a goodwill impairment loss for the difference up to the amount of goodwill allocated to the reporting unit.
Refer to Note 15 to the Consolidated Financial Statements included elsewhere in this Report for further detail.
Recent Accounting Pronouncements
Please see Note 2 of the Notes to the Consolidated Financial Statements.Statements included elsewhere in this Report.

Results of Operations
 
Assurant Consolidated
Overview
The table below presents information regarding our consolidated results of operations:
 For the Years Ended December 31,
 2017 2016 2015
Revenues:     
Net earned premiums$4,404.1
 $5,007.3
 $8,351.0
Fees and other income1,383.1
 1,422.5
 1,303.5
Net investment income493.8
 515.7
 626.2
Net realized gains on investments30.1
 162.2
 31.8
Amortization of deferred gains and gains on disposal of businesses103.9
 394.5
 13.0
Gain on pension plan curtailment
 29.6
 
Total revenues6,415.0
 7,531.8
 10,325.5
Benefits, losses and expenses:     
Policyholder benefits1,870.6
 1,808.5
 4,742.5
Selling, underwriting, general and administrative expenses4,050.4
 4,794.1
 5,326.7
Interest expense49.5
 57.6
 55.1
Loss on extinguishment of debt
 23.0
 
Total benefits, losses and expenses5,970.5
 6,683.2
 10,124.3
Income before (benefit) provision for income taxes444.5
 848.6
 201.2
(Benefit) provision for income taxes(75.1) 283.2
 59.6
Net income$519.6
 $565.4
 $141.6


 For the Years Ended December 31,
 20202019
Revenues:
Net earned premiums$8,342.7 $8,020.0 
Fees and other income1,182.7 1,311.2 
Net investment income574.9 675.0 
Net realized (losses) gains on investments(16.2)66.3 
Amortization of deferred gains on disposal of businesses10.7 14.3 
Total revenues10,094.8 10,086.8 
Benefits, losses and expenses:
Policyholder benefits2,549.3 2,654.7 
Amortization of deferred acquisition costs and value of business acquired3,672.0 3,322.1 
Underwriting, general and administrative expenses3,110.0 3,250.5 
Goodwill impairment137.8 — 
Iké net losses
5.9 163.0 
Interest expense104.5 110.6 
Loss on extinguishment of debt— 31.4 
Total benefits, losses and expenses9,579.5 9,532.3 
Income before provision for income taxes515.3 554.5 
Provision for income taxes72.6 167.7 
Net income442.7 386.8 
Less: Net income attributable to non-controlling interest(0.9)(4.2)
Net income attributable to stockholders441.8 382.6 
Less: Preferred stock dividends(18.7)(18.7)
Net income attributable to common stockholders$423.1 $363.9 
Year Ended December 31, 20172020 Compared to the Year Ended December 31, 2016
2019
Net Income Attributable to Common Stockholders
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Consolidated net income decreased $45.8attributable to common stockholders increased $59.2 million, or 8%16%, to $519.6$423.1 million for Twelve Months 20172020 from $565.4$363.9 million for Twelve Months 2016. The decrease was primarily related2019. Net income for Twelve Months 2020 included $137.2 million of reportable catastrophes, due to $266.5several storms in 2020 including Hurricane Laura, compared to $41.0 million in Twelve Months 2019. Excluding reportable catastrophes, net income increased $155.4 million, or 38%, due to $154.6 million of lower after-tax losses from decreases in the estimated fair value of Iké, an $84.4 million tax benefit related to the utilization of net gains, includingoperating losses in connection with the CARES Act, an improvement in our results from Global Housing and Global Lifestyle and the absence of $29.6 million of after-tax debt related charges from Twelve Months 2019. These increases were partially offset by the $137.8 million after-tax impairment on the Global Preneed goodwill and a reduction$68.2 million after-tax decrease in amortization of deferred gains and net realized gains on investments associated with the sale of Assurant Employee Benefits. Twelve Months 2017 also includedmostly due to a $90.1 million after-tax increasedecrease in reportable catastrophes primarily in Global Housing, as previously mentioned. These items were partially offset by a one-time $177.0 million tax benefitnet unrealized gains on equity securities and higher unrealized losses from the reductiondecrease in fair value of net deferred tax liabilities following the enactmentcollateralized loan obligations, as well as $21.5 million of the U.S. Tax Cutsafter-tax direct and Jobs Act, a $51.6 million after-tax improvement in the results of our Health run-off operations, and a $27.1 million tax benefit from the release of a reserve for uncertain tax positions.

Additionally, the decrease was offset by a $25.6 million increase from Global Lifestyle, excluding reportable catastrophes, that was driven by higher contributions from the global connected living and vehicle protection businesses, lower lender placed insurance regulatory expenses and the absence of debt extinguishmentincremental operating expenses incurred in 2016.connection with the COVID-19 pandemic.

Global Lifestyle
Overview
The table below presents information regarding the Global Lifestyle segment’s results of operations for the periods indicated:
 For the Years Ended December 31,
 20202019
Revenues:
Net earned premiums$6,442.2 $6,073.7 
Fees and other income895.4 1,020.5 
Net investment income194.3 250.8 
Total revenues7,531.9 7,345.0 
Benefits, losses and expenses:
Policyholder benefits1,412.6 1,516.2 
Amortization of deferred acquisition costs and value of business acquired3,365.9 3,015.7 
Underwriting, general and administrative expenses2,189.1 2,277.6 
Total benefits, losses and expenses6,967.6 6,809.5 
Segment income before provision for income taxes564.3 535.5 
Provision for income taxes127.1 126.2 
Segment net income$437.2 $409.3 
Net earned premiums, fees and other income:
Connected Living (mobile and service contracts)$3,836.6 $3,768.4 
Global Automotive3,113.0 2,873.6 
Global Financial Services and Other388.0 452.2 
Total$7,337.6 $7,094.2 
Net earned premiums, fees and other income:
Domestic$5,408.3 $5,020.1 
International1,929.3 2,074.1 
Total$7,337.6 $7,094.2 
Year Ended December 31, 20162020 Compared to the Year Ended December 31, 2015
2019
Net Income
Segment net income increased $423.8$27.9 million, or 299%7%, to $565.4$437.2 million for Twelve Months 20162020 from $141.6$409.3 million for Twelve Months 2015. The increase was2019, primarily relateddriven by our Connected Living business, mainly due to lower lossescontinued mobile subscriber growth in North America and exit-related chargesAsia Pacific and improved extended service contract loss experience, as well as higher income and organic growth from the wind-down of the Assurant Health runoff operations, a $248.0 million after-tax increase in amortization of deferred gains and gains on disposal of businesses and an additional $84.6 million after-tax of net realized gains on investments. The increase in amortization of deferred gains and gains on disposal of businesses and net realized gains on investments both primarily relate to the 2016 sale of the Assurant Employee Benefits segment.our Global Automotive business. These itemsincreases were partially offset by lower investment income and unfavorable foreign exchange. Additionally, our Global Financial Services and Other business has lower income, mainly due to
57


lower volumes and higher reportable catastrophesloss experience, primarily resulting from the COVID-19 pandemic, and the ongoinganticipated declines of lender-placed insurancefrom domestic business in run-off.
Total Revenues
Total revenues increased $186.9 million, or 3%, to $7.53 billion for Twelve Months 2020 from $7.35 billion for Twelve Months 2019. Net earned premiums increased $368.5 million, or 6%, primarily driven by continued growth from prior period production in our Global Housing segment.Automotive business and growth in our Connected Living business, mainly due to growth in domestic extended service contract programs and continued subscriber growth from mobile protection programs. These increases in net earned premiums were partially offset by unfavorable foreign exchange and a decrease in our Global Financial Services and Other business, mainly due to domestic business in run-off. Fees and other income decreased $125.1 million, or 12%, primarily driven by lower mobile trade-in results, mainly due to a $117.0 million impact resulting from the previously mentioned mobile program contract change. Net investment income decreased $56.5 million, or 23%, primarily due to lower cash yields, lower invested asset balances, lower income from real estate and unfavorable foreign exchange.
Total Benefits, Losses and Expenses
Total benefits, losses and expenses increased $158.1 million, or 2%, to $6.97 billion for Twelve Months 2020 from $6.81 billion for Twelve Months 2019. Amortization of deferred acquisition costs and value of business acquired increased $350.2 million, or 12%, primarily due to growth from our Global Automotive and Connected Living businesses. This increase was partially offset by a decrease in policyholder benefits of $103.6 million, or 7%, primarily driven by a favorable mix of mobile business, lower loss experience within our Connected Living and Global Automotive businesses, in part due to COVID-19, partially offset by an increase from growth in those businesses. Underwriting, general and administrative expenses decreased $88.5 million, or 4%, primarily due to a mobile program contract change, as mentioned above, favorable foreign exchange and expense initiatives across the segment, partially offset by an increase from growth in our Global Automotive and Connected Living businesses, including new acquisitions.

Global Housing
Overview
The table below presents information regarding the Global Housing segment'ssegment’s results of operations:operations for the periods indicated:
 For the Years Ended December 31,
 20202019
Revenues:
Net earned premiums$1,833.6 $1,885.1 
Fees and other income143.7 148.6 
Net investment income72.8 95.2 
Total revenues2,050.1 2,128.9 
Benefits, losses and expenses:
Policyholder benefits852.1 869.5 
Amortization of deferred acquisition costs and value of business acquired225.6 221.5 
Underwriting, general and administrative expenses677.3 711.6 
Total benefits, losses and expenses1,755.0 1,802.6 
Segment income before provision for income taxes295.1 326.3 
Provision for income taxes61.3 67.6 
Segment net income$233.8 $258.7 
Net earned premiums, fees and other income:
Lender-placed Insurance$1,052.5 $1,109.2 
Multifamily Housing451.6 429.2 
Specialty and Other473.2 495.3 
Total$1,977.3 $2,033.7 
58


 For the Years Ended December 31,
 2017 2016 2015
Revenues:     
Net earned premiums$1,761.4
 $1,829.1
 $2,044.7
Fees and other income413.6
 459.7
 405.5
Net investment income75.6
 72.7
 92.8
Total revenues2,250.6
 2,361.5
 2,543.0
Benefits, losses and expenses:     
Policyholder benefits958.4
 828.6
 788.5
Selling, underwriting, general and administrative expenses1,147.9
 1,251.9
 1,290.9
Total benefits, losses and expenses2,106.3
 2,080.5
 2,079.4
Segment income before provision for income taxes144.3
 281.0
 463.6
Provision for income taxes46.9
 92.4
 155.9
Segment net income$97.4
 $188.6
 $307.7
Net earned premiums, fees and other:     
Lender-placed insurance$1,224.9
 $1,317.2
 $1,561.4
Multi-family housing366.3
 320.9
 282.7
Mortgage solutions257.7
 329.3
 289.5
Manufactured housing and other326.1
 321.4
 316.6
Total$2,175.0
 $2,288.8
 $2,450.2
Ratios:     
Combined ratio for risk-based businesses (1)99.1% 91.1% 83.4%
Pre-tax income margin for fee-based, capital-light businesses (2)10.1% 10.8% 11.6%
(1)The combined ratio for risk-based businesses is equal to total benefits, losses and expenses, divided by net earned premiums and fees and other income for lender-placed insurance including manufactured housing and other insurance businesses.
(2)The pre-tax margin for fee-based, capital-light businesses equals income before provision for income taxes divided by net earned premiums and fees and other income for multi-family housing and mortgage solutions businesses.

Year Ended December 31, 2020 Compared to the Year Ended December 31, 2019
Regulatory MattersNet Income
Segment net income decreased $24.9 million, or 10%, to $233.8 million for Twelve Months 2020 from $258.7 million for Twelve Months 2019. Segment net income for Twelve Months 2020 included $137.2 million of reportable catastrophes, due to several storms in 2020, compared to $40.9 million in Twelve Months 2019. Excluding reportable catastrophes, segment net income increased $71.4 million, or 24%, primarily driven by favorable non-catastrophe losses across all major lines of businesses, including underwriting improvements in sharing economy offerings. The increase was also driven by higher premium rates in our Lender-placed Insurance business, the absence of losses from our small commercial product and lower operating expenses in our Lender-placed Insurance business. The increase was partially offset by lower REO volume and fee income in our Lender-placed Insurance business, fewer policies in-force from a financially insolvent client and lower investment income.
Please seeTotal Revenues
Total revenues decreased $78.8 million, or 4%, to $2.05 billion for Twelve Months 2020 from $2.13 billion for Twelve Months 2019. Net earned premiums decreased $51.5 million, or 3%, primarily due to declines in our Lender-placed Insurance business, declines in our small commercial business, a reduction in policies in-force for a financially insolvent client and lower REO volume. This decrease was partially offset by premium rate increases in our Lender-placed Insurance business, continued growth from renters insurance in our Multifamily Housing business and growth from our Specialty and Other business, mainly sharing economy products. Net investment income decreased $22.4 million, or 24%, primarily due to lower income from real estate related investments, lower cash yields and a decrease in invested assets. Fees and other income decreased $4.9 million, or 3%, primarily due to a decline in our Lender-placed Insurance business, mostly due to lower loss draft volume.
Total Benefits, Losses and Expenses
Total benefits, losses and expenses decreased $47.6 million, or 3%, to $1.76 billion for Twelve Months 2020 from $1.80 billion for Twelve Months 2019. The decrease was primarily due to a decrease of $34.3 million, or 5%, in underwriting, general and administrative expenses, primarily due to lower employment related expenses in our Lender-placed Insurance business. Policyholder benefits decreased $17.4 million, or 2%, mainly from lower non-catastrophe losses across all major lines of businesses and the absence of losses from our small commercial product, partially offset by higher reportable catastrophe losses.

Global Preneed
Overview
The table below presents information regarding the Global Preneed segment’s results of operations for the periods indicated:
For the Years Ended December 31,
20202019
Revenues:
Net earned premiums$66.9 $61.2 
Fees and other income142.5 139.7 
Net investment income282.0 285.3 
Total revenues491.4 486.2 
Benefits, losses and expenses:
Policyholder benefits284.4 269.0 
Amortization of deferred acquisition costs and value of business acquired80.5 84.9 
Underwriting, general and administrative expenses66.3 67.3 
Total benefits, losses and expenses431.2 421.2 
Segment income before provision for income taxes60.2 65.0 
Provision for income taxes12.2 12.8 
Segment net income$48.0 $52.2 
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Year Ended December 31, 2020 Compared to the Year Ended December 31, 2019
Net Income
Segment net income decreased $4.2 million, or 8%, to $48.0 million for Twelve Months 2020 from $52.2 million for Twelve Months 2019, primarily due to higher mortality from COVID-19, a decrease in investment income, an increase in Final Need policy cancellations in the fourth quarter of 2020, partly due to COVID-19, and updated assumptions for the earnings patterns of new policies. These decreases were partially offset by the absence of a $9.9 million after-tax expense related to an out of period adjustment for over-capitalization of deferred acquisition costs occurring over a ten-year period recorded in Twelve Months 2019.
Total Revenues
Total revenues increased $5.2 million, or 1%, to $491.4 million for Twelve Months 2020 from $486.2 million for Twelve Months 2019, primarily due to growth in domestic pre-funded funeral policies in the U.S. and sales of the Final Need product, partially offset by lower investment income, mainly due to lower income from real estate and lower yielding new money fixed maturity securities purchases.
Total Benefits, Losses and Expenses
Total benefits, losses and expenses increased $10.0 million, or 2%, to $431.2 million for Twelve Months 2020 from $421.2 million for Twelve Months 2019, primarily due to a $15.4 million, or 6%, increase in policyholder benefits, mainly driven by the growth in the domestic preneed business.This increase was partially offset by a $4.4 million, or 5%, decrease in amortization of deferred acquisition costs and value of business acquired, primarily due to the absence of a $14.2 million expense recorded in Twelve Months 2019 related to an out of period adjustment for over-capitalization of deferred acquisition costs occurring over a ten-year period, partially offset by growth in the domestic preneed business and higher amortization resulting from the increase in Final Need policy cancellations in the fourth quarter of 2020.

60


Corporate and Other
Overview
The table below presents information regarding the Corporate and Other segment’s results of operations for the periods indicated:
 For the Years Ended December 31,
 20202019
Revenues:
Fees and other income1.1 2.4 
Net investment income25.8 43.7 
Net realized (losses) gains on investments(16.2)66.3 
Amortization of deferred gains on disposal of businesses10.7 14.3 
Total revenues21.4 126.7 
Benefits, losses and expenses:
Policyholder benefits0.2 0.0 
General and administrative expenses177.3 194.0 
Goodwill impairment137.8 — 
Iké net losses5.9 163.0 
Interest expense104.5 110.6 
Loss on extinguishment of debt— 31.4 
Total benefits, losses and expenses425.7 499.0 
Segment loss before benefit for income taxes(404.3)(372.3)
Benefit for income taxes(128.0)(38.9)
Segment net loss(276.3)(333.4)
Less: Net income attributable to non-controlling interest(0.9)(4.2)
Net loss attributable to stockholders(277.2)(337.6)
Less: Preferred stock dividends(18.7)(18.7)
Net loss attributable to common stockholders$(295.9)$(356.3)
Year Ended December 31, 2020 Compared to the Year Ended December 31, 2019
Net Loss Attributable to Common Stockholders
Segment net loss attributable to common stockholders decreased $60.4 million, or 17%, to $295.9 million for Twelve Months 2020 from $356.3 million for Twelve Months 2019, primarily due to $154.6 million of lower after-tax losses from decreases in the estimated fair value of Iké, an $84.4 million tax benefit related to the utilization of net operating losses in connection with the CARES Act in Twelve Months 2020 and the absence of $29.6 million of after-tax debt related charges associated with refinancing debt at a lower interest rate in Twelve Months 2019. These increases were partially offset by the $137.8 million after-tax impairment on the Global Preneed goodwill and a $68.2 million after-tax decrease in net realized gains on investments as well as $21.5 million of after-tax direct and incremental operating expenses incurred in connection with the COVID-19 pandemic.
Total Revenues
Total revenues decreased $105.3 million, or 83%, to $21.4 million for Twelve Months 2020 from $126.7 million for Twelve Months 2019, primarily driven by an $82.5 million decrease in net realized gains on investments mostly due to $28.1 million of lower net unrealized gains on equity securities, $22.5 million of higher net unrealized losses from the decrease in fair value of our collateralized loan obligations, a $15.6 million increase in impairments on equity investments accounted for under the measurement alternative and a decrease in net realized gains from sales of fixed maturity securities. The decrease was also driven by $17.9 million of lower net investment income due to a higher concentration of lower yielding liquid investments in 2020 compared to 2019 and lower income from real estate, as well as lower amortization of deferred gains associated with the sale of Assurant Employee Benefits.
Total Benefits, Losses and Expenses
61


Total benefits, losses and expenses decreased $73.3 million, or 15%, to $425.7 million for Twelve Months 2020 from $499.0 million for Twelve Months 2019. The decrease in expenses for Twelve Months 2020 was primarily due to the absence of certain events that occurred in Twelve Months 2019, mainly $157.1 million of lower losses associated with Iké, $37.4 million of debt related charges associated with refinancing debt at a lower interest rate and a $15.6 million impairment of certain intangible assets from our acquisition of Green Tree Insurance Agency. The decrease was also due to $10.8 million of income, net of certain exit costs, from the sale of our CLO asset management platform, $10.0 million increase in the net pension benefit and the absence of a $9.6 million loss on the sale of our Mortgage Solutions business in Twelve Months 2019. These decreases were partially offset by the $137.8 million impairment on the Global Preneed goodwill, $27.2 million of direct and incremental operating expenses incurred in connection with the COVID-19 pandemic and $11.8 million lower gain related to the reduction of the valuation allowance on the Company’s Patient Protection and Affordable Health Care Act of 2010 risk corridor program receivables.

Investments
We had total investments of $15.68 billion and $14.57 billion as of December 31, 2020 and 2019, respectively. Net unrealized gains on our fixed maturity securities portfolio increased $660.5 million during Twelve Months 2020, from $1.26 billion at December 31, 2019 to $1.92 billion at December 31, 2020, primarily due to spread compression, partially offset by decreases in foreign exchange rates in several countries.
The following table shows the credit quality of our fixed maturity securities portfolio as of the dates indicated:
 Fair Value as of
Fixed Maturity Securities by Credit QualityDecember 31, 2020December 31, 2019
Aaa / Aa / A$8,168.9 60.7 %$8,014.7 65.1 %
Baa4,624.1 34.4 %3,734.7 30.3 %
Ba548.5 4.1 %480.7 3.9 %
B and lower107.5 0.8 %92.3 0.7 %
Total$13,449.0 100.0 $12,322.4 100.0 %
The following table shows the major categories of net investment income for the periods indicated:
 Years Ended December 31,
 20202019
Fixed maturity securities$481.8 $492.8 
Equity securities20.7 22.1 
Commercial mortgage loans on real estate36.8 36.6 
Short-term investments5.8 13.6 
Other investments22.9 49.2 
Cash and cash equivalents13.4 36.1 
Revenue from consolidated investment entities (1)56.3 119.2 
Total investment income637.7 769.6 
Investment expenses(25.9)(24.5)
Expenses from consolidated investment entities (1)(36.9)(70.1)
Net investment income$574.9 $675.0 
(1)The following table shows the revenues net of expenses from consolidated investment entities (“CIEs”) for the periods indicated. Refer to Note 259 to the Consolidated Financial Statements included elsewhere in this Report for a description of Settlement Agreements relating to targeted market conduct examinations regardingfurther detail.
Years Ended December 31,
20202019
Investment income from direct investments in:
Real estate funds (1)$8.3 $25.1 
CLO entities8.0 17.0 
Investment management fees3.1 7.0 
Net investment income from consolidated investment entities$19.4 $49.1 
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(1)The investment income from the Company's lender-placed insurance products.
Lender-placed insurance products accounted for 56% and 58% of net earned premiums, fees and other income for Twelve Months 2017 and Twelve Months 2016, respectively. The approximate corresponding contributions to the segment net income

in these periods were 45% and 56%, respectively. The portion of total segment netreal estate funds includes income attributable to lender-placed products may vary substantially over time depending onnon-controlling interest of $1.1 million and $3.8 million for the frequency, severity and location of catastrophic losses, the cost of catastrophe reinsurance and reinstatement coverage, the variability of claim processing costs and client acquisition costs, and other factors. In addition, we expect placement rates for these products to decline in 2018 as the U.S. housing markets continue to improve.

Year Endedyears ended December 31, 2017 Compared to the Year Ended December 31, 2016
2020 and 2019, respectively.
Net Income
Segment netinvestment income decreased $91.2$100.1 million, or 48%15%, to $97.4$574.9 million for Twelve Months 20172020 from $188.6$675.0 million for Twelve Months 2016,2019. The decrease was primarily due to an $88.1 million after-tax increase in reportable catastrophes, net of reinsurance and including reinstatement anddriven by lower income from other premiums. Absent the impact of these items, the decrease in net income was due to higher non-catastrophe loss experience and a reduction from our lender placed insurance business due to the ongoing normalization of placement rates. These decreases were partially offset by a reduction of lender placed regulatory expenses, fees and reimbursements from the NFIP for processing flood claims following Hurricane Harvey, and profitable growth from our multifamily housing business.
Total Revenues
Total revenues decreased $110.9 million, or 5%, to $2.25 billion for Twelve Months 2017 from $2.36 billion for Twelve Months 2016. Net earned premiums decreased $67.7 million, or 4%, mainly due to a decline in placement rates in our lender-placed insurance business and $22.4 million of reinstatement and other premiums from the increase in reportable catastrophes, partially offset by growth in multi-family housing. Fees and other income decreased $46.1 million, or 10%, mainlyinvestments mostly due to a decrease in mortgage solutions fee income driven by lower demand for originations and field services and reduced client volumes.

Total Benefits, Losses and Expenses
Total benefits, losses and expenses increased to $2.11 billion for Twelve Months 2017 from $2.08 billion for Twelve Months 2016. Total policyholder benefits increased $129.8 million, or 16%, mainly due to a $118.3 million increase in net losses, excluding reinstatement and other premiums, from reportable catastrophes. Reportable catastrophe losses include only individual catastrophic events that generated losses to the Company in excess of $5.0 million, pre-tax and net of reinsurance. There was also an increase in non-catastrophe losses primarily due to the impact of lower premium rates and higher weather losses. Selling, underwriting, general and administrative expenses decreased $104.0 million, or 8%, mainly driven by the reduction in our mortgage solutions business, lower lender placed regulatory expenses and an increased focus on expense management. Also contributing to this decrease were fees and reimbursements from the NFIP for processing flood claims for Hurricane Harvey.

Year Ended December 31, 2016 Compared to the Year Ended December 31, 2015
Net Income
Segment net income decreased $119.1 million, or 39%, to $188.6 million for Twelve Months 2016 from $307.7 million for Twelve Months 2015. The decrease was primarily due to an $83.1 million after-tax increase in reportable catastrophes and the ongoing declines of our lender-placed homeowners insurance business, primarily related to reduced placement rates given stability in the U.S. economy, including a decline in real-estate owned business and the previously disclosed loss of client business. This decline was partially offset by savings realized from expense initiatives.
Total Revenues
Total revenues decreased $181.5 million, or 7%, to $2.36 billion for Twelve Months 2016 from $2.54 billion for Twelve Months 2015. Net earned premiums decreased $215.6 million, or 11%, primarily due to declines in lender-placed homeowners insurance net earned premiums due to the expected reduction in placement rates, lower premium rates and the previously disclosed loss of client business. The decrease was partially offset by an increase from the multi-family housing business due to higher volume of renters policies sold through our affinity channels and increased penetration rates across our property management network. Fees and other income increased $54.2 million, or 13%, mainly due to an increase from the mortgage solutions business, including the impact of the July 1, 2016 acquisition of American Title, Inc.

Total Benefits, Losses and Expenses
Total benefits, losses and expenses remained flat at $2.08 billion for Twelve Months 2016 and Twelve Months 2015. Total policyholder benefits increased $40.1 million, or 5%, primarily due to $157.4 million of reportable catastrophe losses for Twelve Months 2016 compared to $29.6 million for Twelve Months 2015, partially offset by favorable non-catastrophe losses due to lower frequency in theft and vandalism claims. Selling, underwriting, general and administrative expenses decreased $39.0 million, or 3%, mainly due to savings from expense initiatives, partially offset by expenses to support growth in mortgage solutions businesses.

Global Lifestyle
Overview
The table below presents information regarding the Global Lifestyle segment's results of operations:
 For the Years Ended 
 December 31,
 2017 2016 2015
Revenues:     
Net earned premiums$2,576.5
 $2,901.4
 $2,955.4
Fees and other income819.7
 804.7
 678.6
Net investment income114.6
 113.1
 126.9
Total revenues3,510.8
 3,819.2
 3,760.9
Benefits, losses and expenses:     
Policyholder benefits700.4
 663.8
 679.8
Selling, underwriting, general and administrative expenses2,564.1
 2,947.7
 2,869.8
Total benefits, losses and expenses3,264.5
 3,611.5
 3,549.6
Segment income before provision for income taxes246.3
 207.7
 211.3
Provision for income taxes68.3
 53.3
 58.3
Segment net income$178.0
 $154.4
 $153.0
Net earned premiums, fees and other:     
Global connected living (mobile and service contracts)$2,156.0
 $2,570.1
 $2,551.0
Global vehicle protection services782.8
 715.8
 608.4
Global credit and other457.4
 420.2
 474.6
Total$3,396.2
 $3,706.1
 $3,634.0
Net earned premiums, fees and other:     
Domestic$2,159.8
 $2,561.6
 $2,409.3
International1,236.4
 1,144.5
 1,224.7
Total$3,396.2
 $3,706.1
 $3,634.0
Ratios:     
Combined ratio for risk-based businesses (1)96.2% 95.9% 95.5%
Pre-tax income margin for fee-based, capital-light businesses (2)5.7% 3.5% 3.6%
(1)The combined ratio for risk-based businesses is equal to total benefits, losses and expenses divided by net earned premiums and fees and other income for global vehicle protection services, global credit and other insurance businesses.
(2)The pre-tax income margin for fee-based, capital-light businesses equals income before provision for income taxes divided by net earned premiums and fees and other income for global connected living.

Year Ended December 31, 2017 Compared to the Year Ended December 31, 2016
Net Income
Segment net income increased $23.6 million, or 15%, to $178.0 million for Twelve Months 2017 from $154.4 million for Twelve Months 2016. The increase was primarily driven by our global connected living business due to higher contributions from extended service contracts from original equipment manufacturer clients and other distribution channels as well as growth

in our mobile business, partially offset by lower volume from our domestic repair and logistics business. The increase was also driven by growth in our domestic vehicle protection business. Results for Twelve Months 2017 included $12.5 million in after-tax benefits for client recoverables, for both service contracts and mobile over the course of the year, and $9.6 million of nonrecurring tax benefits. Results for Twelve Months 2016 included $18.0 million in tax benefits related to a redemption of shares in our international markets.
Total Revenues
Total revenues decreased $308.4 million, or 8%, to $3.51 billion for Twelve Months 2017 from $3.82 billion for Twelve Months 2016. Net earned premiums decreased $324.9 million, or 11%, due to a change in program structure in the fourth quarter of 2016 impacting the accounting for revenues from our global connected living business for a previously disclosed large service contract client on a net instead of gross basis. This change has no impact to our earnings. Excluding the program structure change, Twelve Months 2017 net earned premiums increased 7% primarily due to growth from our global connected living business mainly driven by global mobile, as well as growth from international credit and domestic vehicle protection businesses. Fees and other income increased $15.0 million, or 2%, primarily driven by growth in our global connected living business, specifically in our global mobile programs and inclusive of the aforementioned client recoverable, partially offset by lower volume from domestic mobile repair and logistics businesses.

Total Benefits, Losses and Expenses
Total benefits, losses and expenses decreased $347.0 million, or 10%, to $3.26 billion for Twelve Months 2017 from $3.61 billion for Twelve Months 2016. The decreases were impacted by the aforementioned change in program structure in the fourth quarter of 2016. Excluding this program structure change, Policyholder benefits increased 11%, primarily driven by growth in our global mobile protection programs, mostly in Europe, in our connected living business and in our international credit insurance business. Excluding the program structure change, selling, underwriting, general and administrative expenses increased 3%, primarily due to growth in our global connected living business, specifically from our international mobile programs, partially offset by lower volumes in our domestic repairs and logistics business. Additionally, the increase was driven by growth in our international credit insurance and domestic vehicle protection businesses.

Year Ended December 31, 2016 Compared to the Year Ended December 31, 2015
Net Income
Segment net income increased $1.4 million, or 1%, to $154.4 million for Twelve Months 2016 from $153.0 million for Twelve Months 2015. The increase was primarily due to improved mobile performance globally and $5.1 million of increased net tax benefits related to a redemption of shares in our international structure. These items were mostly offset by the loss of a domestic tablet program, declines in legacy extended service contracts from North American retail clients and the continued runoff of our credit insurance business.
Total Revenues
Total revenues increased $58.3 million, or 2%, to $3.82 billion for Twelve Months 2016 from $3.76 billion for Twelve Months 2015. Net earned premiums decreased $54.0 million, or 2%, primarily due to a large North American retail client, foreign exchange volatility, the loss of a domestic mobile tablet program and the continued runoff of our credit insurance business. Fees and other income increased $126.1 million, or 19%, primarily driven by contributions from global mobile programs and subscribers.
Total Benefits, Losses and Expenses
Total benefits, losses and expenses increased $61.9 million, or 2%, to $3.61 billion for Twelve Months 2016 from $3.55 billion for Twelve Months 2015. Policyholder benefits decreased $16.0 million, or 2%, primarily driven by improved loss experience in our domestic service contract business and results from a North American connected living retail client. This decrease was partially offset by higher loss experience in our global mobile protection programs due in part to expansion of our international mobile business in Asia and Europe. Selling, underwriting, general and administrative expenses increased $77.9 million, or 3%, primarily due to foreign exchange volatility, lower contributions from legacy extended service contracts from North American retailers, the continued runoff of our credit business and the loss of a domestic mobile tablet program. These items were partially offset by increased expenses from growth from our domestic vehicle protection and connected living businesses.


Global Preneed
Overview
The table below presents information regarding the Global Preneed segment's results of operations:
 For the Years Ended 
 December 31,
 2017 2016 2015
Revenues:     
Net earned premiums$59.5
 $61.7
 $60.4
Fees and other income121.5
 109.6
 107.1
Net investment income262.0
 259.8
 249.8
Total revenues443.0
 431.1
 417.3
Benefits, losses and expenses:     
Policyholder benefits259.1
 250.4
 239.7
Selling, underwriting, general and administrative expenses124.9
 116.9
 112.5
Total benefits, losses and expenses384.0
 367.3
 352.2
Segment income before provision for income taxes59.0
 63.8
 65.1
Provision for income taxes19.4
 21.5
 20.9
Segment net income$39.6
 $42.3
 $44.2

Year Ended December 31, 2017 Compared to the Year Ended December 31, 2016
Net Income
Segment net income decreased $2.7 million, or 6%, to $39.6 million for Twelve Months 2017 from $42.3 million for Twelve Months 2016. This decrease was primarily due to a $5.0 million after-tax impairment of software in 2017, partially offset by an increase in net investment income and fee income due to growth of the underlying preneed business.
Total Revenues
Total revenues increased $11.9 million, or 3%, to $443.0 million for Twelve Months 2017 from $431.1 million for Twelve Months 2016. This increase was primarily due to growth in preneed business, favorable foreign exchange and higher investment income.
Total Benefits, Losses and Expenses
Total benefits, losses and expenses increased $16.7 million, or 5%, to $384.0 million for Twelve Months 2017 from $367.3 million for Twelve Months 2016. This increase was primarily due to an increase in policyholder benefits due to growth in the preneed business. Additionally, the increase includes a $7.7 million impairment of software that was written off in 2017.

Year Ended December 31, 2016 Compared to the Year Ended December 31, 2015
Net Income
Segment net income decreased $1.9 million, or 4%, to $42.3 million for Twelve Months 2016 from $44.2 million for Twelve Months 2015. This decrease was primarily due to an adjustment related to the amortization of deferred acquisition costs and policyholder benefits for an older block of policies, partially offset by higher investment income from real estate joint venture partnerships.

Total Revenues
Total revenues increased $13.8that included $18.4 million or 3%, to $431.1 million for Twelve Months 2016of less income from $417.3 million for Twelve Months 2015. This increase was primarily due to increased net investment income as a resultsales of higher invested assets and investment income from real estate joint venture partnerships. Also contributing to the increase was premiumpartnerships and $18.3 million of lower unrealized gains from policies writtenincreases in prior years.

Total Benefits, Lossesfair market value in each period, and Expenses

Total benefits, lossesa decrease in income from short term investments and expenses increased by $15.1 million, or 4%, to $367.3 million for Twelve Months 2016 from $352.2 million for Twelve Months 2015. This increase was primarilycash and cash equivalents mainly due to an adjustment related to the amortization of deferred acquisition costslower cash yields and policyholder benefits for an older block of policies and higher expenses related to certain technology.

Assurant Employee Benefits

Overview
The table below presents information regarding the Assurant Employee Benefits segment's results of operations, through the sale date of March 1, 2016:
 For the Years Ended December 31,
 2016 2015
Revenues:   
Net earned premiums$178.0
 $1,066.8
Fees and other income4.2
 25.0
Net investment income17.3
 111.0
Total revenues199.5
 1,202.8
Benefits, losses and expenses:   
Policyholder benefits118.4
 730.2
Selling, underwriting, general and administrative expenses67.3
 398.8
Total benefits, losses and expenses185.7
 1,129.0
Segment income before provision for income taxes13.8
 73.8
Provision for income taxes5.3
 26.5
Segment net income$8.5
 $47.3

On March 1, 2016, the Company sold its Assurant Employee Benefits segment to Sun Life Assurance Company of Canada, the wholly owned subsidiary of Sun Life Financial, Inc. For more information on the sale see Note 4 to the Consolidated Financial Statements, included elsewhere in this Report.

The amounts included in Twelve Months 2016 primarily represent January and February 2016 results of operations, the period prior to the sale. All amounts related to the net gain on the sale are included in the Total Corporate and Other segment, discussed later. Since this business has been sold and is no longer part of our ongoing operations, a discussion of results for the periods presented has been excluded.


Total Corporate and Other
The table below presents information regarding the Total Corporate and Other segment’s results of operations:
 For the Years Ended December 31,
 2017 2016 2015
 Corporate
& Other
 Health Total Corporate & Other Corporate
& Other
 Health Total Corporate & Other Corporate
& Other
 Health Total Corporate & Other
Revenues:                 
Net earned premiums$
 $6.7
 $6.7
 $
 $37.1
 $37.1
 $
 $2,223.7
 $2,223.7
Fees and other income24.8
 3.5
 28.3
 24.5
 19.8
 44.3
 32.7
 54.6
 87.3
Net investment income35.1
 6.5
 41.6
 44.0
 8.8
 52.8
 21.2
 24.5
 45.7
Net realized gains on investments (1)30.1
 
 30.1
 162.2
 
 162.2
 31.8
 
 31.8
Amortization of deferred gains on disposal of businesses103.9
 
 103.9
 394.5
 
 394.5
 13.0
 
 13.0
Gain on pension plan curtailment
 
 
 29.6
 
 29.6
 
 
 
Total revenues193.9
 16.7
 210.6
 654.8
 65.7
 720.5
 98.7
 2,302.8
 2,401.5
Benefits, losses and expenses:                 
Policyholder benefits
 (47.3) (47.3) 
 (52.7) (52.7) 3.1
 2,301.2
 2,304.3
Selling, underwriting, general and administrative expenses (2)165.5
 48.0
 213.5
 244.6
 165.7
 410.3
 127.3
 527.4
 654.7
Interest expense49.5
 
 49.5
 57.6
 
 57.6
 55.1
 
 55.1
Loss on extinguishment of debt
 
 
 23.0
 
 23.0
 
 
 
Total benefits, losses and expenses215.0
 0.7
 215.7
 325.2
 113.0
 438.2
 185.5
 2,828.6
 3,014.1
Segment (loss) income before (benefit) provision for income taxes(21.1) 16.0
 (5.1) 329.6
 (47.3) 282.3
 (86.8) (525.8) (612.6)
(Benefit) provision for income taxes(215.1) 5.4
 (209.7) 117.0
 (6.3) 110.7
 (44.1) (157.9) (202.0)
Segment net income (loss)$194.0
 $10.6
 $204.6
 $212.6
 $(41.0) $171.6
 $(42.7) $(367.9) $(410.6)
(1)Net realized gains on investments for Corporate & Other in 2016 includes $146.7 million of gains included in overall net gain from the sale of Assurant Employee Benefits.
(2)Selling, underwriting, general and administrative expenses for Corporate & other in 2016 includes $26.6 million of loss on the retroactive component that was included within the net gain from the sale of Assurant Employee Benefits.
Corporate & Other

Year Ended December 31, 2017 Compared to the Year Ended December 31, 2016

Net Income (Loss)
Corporate & Other net income decreased $18.6 million or 9%, to $194.0 million for Twelve Months 2017 compared with $212.6 million for Twelve Months 2016.unfavorable foreign exchange. The decrease was primarily relatedalso due to $266.5 million of lower after-tax net gains associated with the sale of Assurant Employee Benefits, including a reduction in amortization of deferred gains and lower net realized gains on investments associated with the transaction. This decrease was partially offset by a one-time $177.0 million tax benefitincome from the reduction of net deferred tax liabilities following the enactment of the U.S. Tax Cuts and Jobs Act, a $27.1 million tax benefit from the release of a reserve for uncertain tax positions, and $15.0 million after-tax loss on extinguishment of debt recorded in 2016. Additionally, the decrease was offset by the absence of a $10.8 million after-tax intangible asset impairment charge recorded in 2016. The $177.0 million benefit was related to the re-measurement of the total deferred tax

assets and liabilities of the Company, including those that are allocated to the other reportable segments. This presentation is consistent with how management views the adjustment related to this item.
Total Revenues
Total revenues decreased $460.9 million or 70%, to $193.9 million for Twelve Months 2017 compared with $654.8 million for Twelve Months 2016. The decrease in revenues was mainly due to $437.3 million of lower after-tax net gains associated with the sale of Assurant Employee Benefits, including a reduction in amortization of deferred gains and lower net realized gains on investments associated with the transaction. Also, Twelve Months 2016 included a $29.6 million curtailment gain associated with our pension plan freeze.
Total Benefits, Losses and Expenses
Total benefits, losses and expenses decreased $110.2 million or 34%, to $215.0 million in Twelve Months 2017 compared with $325.2 million in Twelve Months 2016. This decrease was primarily driven by activity from 2016, including a $26.6 million loss on the retroactive reinsurance component related to the sale of our Assurant Employee Benefits segment, a $23.0 million loss on extinguishment of debt, a $16.7 million intangible asset impairment charge related to trade names no longer used or defended by the Company and overall higher residual expenses related to the sale of Assurant Employee Benefits. Additionally, expenses in 2017 were significantly lower than 2016 due to the ongoing expense management initiatives. These decreases were partially offset by $12.5 million of integration and transaction related expenses associated with The Warranty Group acquisition.
Year Ended December 31, 2016 Compared to the Year Ended December 31, 2015
Net Income (Loss)
Results improved $255.3 million to net income of $212.6 million for Twelve Months 2016 compared with a net loss of $42.7 million for Twelve Months 2015. The improvement was primarily due to an additional $248.0 million after-tax in amortization of deferred gains and gains on disposal of businesses and an $84.6 million after-tax increase in net realized gains on investments, both related to the transfer of assets and other items associated with the sale of Assurant Employee Benefits segment. Partially offsetting these items were the initial $17.3 million after-tax loss on the retroactive reinsurance component related to the sale of our Assurant Employee Benefits segment, a $14.9 million after-tax post-close expense related to a previous disposition, a $10.8 million after-tax intangible asset impairment charge and a $15.0 million after-tax loss on extinguishment of debt.

Total Revenues
Total revenues increased $556.1 million or 563%, to $654.8 million for Twelve Months 2016 compared with $98.7 million for Twelve Months 2015. The increase in revenues was mainly due to an increase of $381.5 million in amortization of deferred gains and gains on disposal of business and an increase of $130.4 million in net realized gains on investments, both related to the sale of our Assurant Employee Benefits segment. In addition, Twelve Months 2016 included a $29.6 million one-time curtailment gain associated with our pension plan freeze.
Total Benefits, Losses and Expenses
Total benefits, losses and expenses increased $139.7 million or 75%, to $325.2 million in Twelve Months 2016 compared with $185.5 million in Twelve Months 2015. This increase was primarily attributable to the initial $26.6 million loss on the retroactive reinsurance component related to the sale of our Assurant Employee Benefits segment, $23.0 million post-close contractual indemnification expense related to a previous disposition and a $16.7 million intangible asset impairment charge. In addition, Twelve Months 2016 included a $23.0 million loss on extinguishment of debt as a result of our December 2016 cash tender offer for $100.0 million of our 6.75% Senior Notes.
Assurant Health
Assurant began to wind down its major medical operations in late 2015, and the Company substantially completed its exit of the health insurance market in 2016.

The Affordable Care Act
The Affordable Care Act introduced new and significant premium stabilization programs in 2014: reinsurance, risk adjustment, and risk corridor. As of December 31, 2017, we have no net reinsurance recoverables related to these programs. During Twelve Months 2017, we collected $33.0 million under the 2015 reinsurance program. During Twelve Months 2017, we

collected $4.7 million under the 2014 and 2015 risk adjustment programs. Finally, we have not recorded a net receivable under the risk corridor programs because payments from the U.S. Department of Health and Human Services are considered unlikely.

Year Ended December 31, 2017 Compared to the Year Ended December 31, 2016

Net Income
Segment net income was $10.6 million for Twelve Months 2017 compared to a net loss of $41.0 million for Twelve Months 2016. The change in results was primarilyfixed maturity securities due to lower expensesyielding new money bond purchases and favorable claims development as we continue to run off the business.
Total Revenues
Total revenues were $16.7 million for Twelve Months 2017 compared to $65.7 million for Twelve Months 2016. The decrease was primarily due to our exit of the health insurance market.

Total Benefits, Losses and Expenses
Total benefits, losses and expenses were $0.7 million for Twelve Months 2017 compared to $113.0 million for Twelve Months 2016. The decrease was primarily related to lower expenses due to the substantial completion of the runoff of the business in 2017.

Year Ended December 31, 2016 Compared to the Year Ended December 31, 2015

Net Loss
Segment net loss decreased to a net loss of $41.0 million for Twelve Months 2016 from a net loss of $367.9 million for Twelve Months 2015. The decrease was primarily attributable to the establishment of a premium deficiency reserve and exit related costs in Twelve Months 2015 due to the aforementioned decision to put the segment into run off.
Total Revenues
Total revenues decreased to $65.7 million for Twelve Months 2016 from $2.30 billion for Twelve Months 2015 due to the exit of the health insurance market.
Total Benefits, Losses and Expenses
Total benefits, losses and expenses decreased to $113.0 million for Twelve Months 2016 from $2.83 billion for Twelve Months 2015. Policyholder benefits decreased due to the reduction of in-force policies as a result of the exit from the health insurance market, including all of the individual Affordable Care Act medical policies which were terminated at the end of 2015. Selling, underwriting, general and administrative expenses decreased due to reduced commission expense resulting from the discontinuance of sales and decreased general expenses as we run off the business. This decrease was partially offset by an increase in guaranty fund assessment expenses.

Investments
The Company had total investments of $11.55 billion and $11.48 billion as of December 31, 2017 and 2016, respectively. Net unrealized gains on the Company's fixed maturity portfolio increased $204.8 million during 2017, from $701.3 million at December 31, 2016 to $906.1 million at December 31, 2017. This increase was mainly due to a decrease in Treasury yields and by a tightening in credit spreads. For more information on the Company's investments see Note 5 to the Consolidated Financial Statements included elsewhere in this Report. 

The following table shows the credit quality of the Company's fixed maturity securities portfolio as of the dates indicated:
  As of
Fixed Maturity Securities by Credit Quality (Fair Value) December 31, 2017 December 31, 2016
Aaa / Aa / A $6,155.4
 63.7% $6,000.7
 62.7%
Baa 2,982.5
 30.9% 2,903.8
 30.3%
Ba 400.8
 4.1% 435.2
 4.6%
B and lower 123.9
 1.3% 232.4
 2.4%
Total $9,662.6
 100.0% $9,572.1
 100.0%
Major categories of net investment income were as follows:
 Years Ended December 31,
 2017 2016 2015
Fixed maturity securities$411.8
 $419.3
 $486.2
Equity securities22.8
 25.1
 29.9
Commercial mortgage loans on real estate31.5
 41.7
 72.7
Short-term investments7.2
 5.5
 2.0
Other investments25.2
 24.3
 40.3
Cash and cash equivalents15.8
 17.5
 18.4
Revenue from consolidated investment entities$9.8
 $
 $
Total investment income524.1
 533.4
 649.5
Investment expenses(21.9) (17.7) (23.3)
Expenses from consolidated investment entities(8.4) 
 
Net investment income493.8
 515.7
 626.2
Net investment income decreased $21.9 million, or 4%, to $493.8 million for Twelve Months 2017 from $515.7 million for Twelve Months 2016. The decrease is primarily attributable to lower invested assets, lower investment yields and a $0.9 million decrease in investment income from real estate joint venture partnerships.
Net investment income decreased $110.5 million, or 18%, to $515.7 million for Twelve Months 2016 from $626.2 million for Twelve Months 2015. The decrease is primarily attributable to lower investment yields, lower invested assets and a $7.9 million decrease in investment income from real estate joint venture partnerships.unfavorable foreign exchange.
As of December 31, 2017, the Company2020, we owned $66.9$68.0 million of securities guaranteed by financial guarantee insurance companies. Included in this amount was $59.4$59.6 million of municipal securities, whose credit rating was A+ with the guarantee, but would have had a rating of A- without the guarantee.
For more information on the Company'sour investments, please see Notes 58 and 710 to the Consolidated Financial Statements included elsewhere in this Report.


Liquidity and Capital Resources 
As of December 31, 2020, we had $407.2 million of holding company liquidity. COVID-19 did not materially impact our liquidity and capital resources during Twelve Months 2020. Throughout this period, we believe our liquidity remained strong. For a discussion of COVID-19 related factors that could impact our liquidity, see “Item 1A — Risk Factors —Macroeconomic, Political and Global Market Risks — The COVID-19 pandemic and measures taken in response thereto may adversely affect our business, results of operations and financial condition.”
The CARES Act, which was enacted in March 2020, includes measures to assist companies in response to the COVID-19 pandemic. These measures include the ability to carry back net operating losses to prior years taxed at higher rates and defer the due dates of certain tax payments. Pursuant to the CARES Act, we carried back net operating losses to 2013 and 2014, resulting in a refund claim of $198.4 million during Twelve Months 2020. We also deferred our first and second quarter 2020 federal estimated tax payments and payments related to the employer’s portion of social security tax in 2020. This had or will have the effect of increasing cash outlays for these taxes during the second half of 2020, 2021 and 2022. In July 2020, we received the full amount of the refund plus interest related to the net operating losses we carried back under the CARES Act, a portion of which was included in Twelve Months 2020 holding company liquidity. We continue to monitor COVID-19-related legislation on our liquidity, financial position and results of operations.
Regulatory Requirements 
Assurant, Inc. is a holding company and, as such, has limited direct operations of its own. Our holding company’s assets consist primarily of the capital stock of our subsidiaries. Accordingly, our holding company’s future cash flows depend upon the availability of dividends and other statutorily permissible payments from our subsidiaries, such as payments under our tax allocation agreement and under management agreements with our subsidiaries. TheOur subsidiaries’ ability to pay such dividends and to make such other payments from our insurance subsidiaries will be limitedis regulated by applicable lawsthe states and regulations of the statesterritories in which our subsidiaries are domiciled, which subject our subsidiaries to significant regulatory restrictions. Thedomiciled. These dividend requirements and regulations vary from statejurisdiction to statejurisdiction and by type of insurance provided by the applicable subsidiary. These laws and regulationssubsidiary, but generally require among other things, our insurance subsidiaries to maintain minimum solvency requirements and limit the amount of dividends they can pay to the holding company. For further information on pending amendments to state insurance holding company laws, including the NAIC’s “Solvency Modernization Initiative,” seeSee “Item 1 – Business – Regulation – U.S. Insurance Regulation” and “Item 1A – Risk Factors – Legal and Regulatory Risks Related to the Company – Changes in insurance regulation may reduce our profitability and limit our growth.” Along with solvency regulations, the primary driver in determining the amount of capital used for dividends from insurance subsidiaries is the level of capital needed to maintain desired financial strength ratings from A.M. Best. For the year ending December 31, 2021, the maximum amount of dividends our regulated U.S. domiciled insurance subsidiaries could pay us, under applicable laws and regulations without prior regulatory approval, is approximately $542.4 million. In addition, our international and non-insurance subsidiaries provide additional sources of dividends.
Regulators or rating agencies could become more conservative in their methodology and criteria, increasing capital requirements for our insurance subsidiaries. In 2017,2020, the following actions were taken by the rating agencies:
A.M. Best
WithdrewIn July 2020, affirmed all financial strength ratings of our subsidiaries, as well as the rating of Assurant, Inc., each with a stable outlook.
In October 2020, following our announcement related to exploring strategic alternatives for Global Preneed, including a potential sale of the business, placed the ratings of John Alden Life Insurance Company and Time Insurance Company (Assurant Health legal entities).four of our subsidiaries under review with developing implications pending the conclusion of the process.
Ratings
63


In November 2020, assigned a bbb rating to our 2061 Subordinated Notes (as defined below) with a stable outlook.
Moody’s
In November 2020, assigned a Ba1 rating to our 2061 Subordinated Notes with a stable outlook.
S&P
In the third quarter of 2020, all other rated entitiesratings were affirmed with a stable outlook.
Moody's Investor Services ("Moody's")
In connection withNovember 2020, following our announcement related to exploring strategic alternatives for Global Preneed, including a potential sale of the pending TWG transaction,business, placed senior debt rating of Assurant, Inc. and financial strengththe ratings of rated entitiestwo of our subsidiaries on review for downgrade.credit watch with developing implications pending the conclusion of the process.
Standard and Poor’s (“S&P”)
In connection with the pending TWG transaction, placed the long-term issuer credit rating of Assurant, Inc. on CreditWatch Negative.
Affirmed the short-term issuer credit rating.
Financial strength ratings of rated entities were affirmedNovember 2020, assigned a BB+ to our 2061 Subordinated Notes with a stable outlook.

For further information on our ratings and the risks of ratings downgrades, see “Item 1 – Business”Business – Ratings” and “Item 1A – Risk Factors – Financial Risks Related to the Company A.M. Best, Moody’s and S&P rateA decline in the financial strength ratings of our insurance company subsidiaries and a decline in these ratings could adversely affect our standing in the insurance industryresults of operations and cause our sales and earnings to decrease.financial condition.
Holding Company
For 2018, the maximum amount of dividends our U.S. domiciled insurance subsidiaries could pay, under applicable laws and regulations without prior regulatory approval, is approximately $300.0 million.
Liquidity
As of December 31, 2017,2020, we had approximately $540.0$407.2 million in holding company capital.liquidity, $182.2 million above our targeted minimum level of $225.0 million. The target minimum level of holding company liquidity, which can be used for unforeseen capital needs at our subsidiaries or liquidity needs at the holding company, is calibrated based on approximately one year of corporate operating losses and interest expenses and MCPS dividends. We use the term “holding company capital”liquidity” to represent the portion of cash and other liquid marketable securities held at Assurant, Inc., out of a total of $649.3$536.0 million of holding company investment securities and cash, which we are not otherwise holding for a specific purpose as of the balance sheet date. We can use such capitalassets for stock repurchases, stockholder dividends, acquisitions and other corporate purposes. $250.0 million of the $540.0 million of holding company capital is intended to serve as a buffer against remote risks (such as large-scale catastrophe losses).
Dividends or returns of capital paid by our insurance and non-insurance subsidiaries, net of infusions and excluding amounts used for or as a result of acquisitions or received from dispositions, were approximately $374.0$821.0 million and $748.0 million for the year ended December 31, 2017, which included approximately $145.0 million from Assurant HealthTwelve Months 2020 and capital formerly backing Assurant Employee Benefits and approximately $229.0 million from legal entities in our Global Housing, Global Lifestyle and Global Preneed operating segments. For the years ended December 31, 2016 and 2015, dividends, net of infusions and excluding amounts used or set aside for acquisitions, made to the holding company from its operating companies were $1.65 billion (including approximately $894.0 million of dividends from statutory insurance subsidiaries that received cash proceeds related to the sale of Assurant Employee Benefits) and $174.6 million,Twelve Months 2019, respectively. We use these cash inflows primarily to pay expenses, to make interest payments on indebtedness, to make dividend payments to our stockholders, to fund acquisitions and to repurchase our shares. 

In addition to paying expenses, and making interest payments on indebtedness and making dividend payments on our preferred stock, our capital management strategy provides for several uses of the cash generated by our subsidiaries, including without limitation, returning capital to shareholderscommon stockholders through share repurchases and dividends, investing in our businessesbusiness to support growth in targeted areas and making prudent and opportunistic acquisitions. From time to time, the Companywe may also seek to purchase outstanding debt in open market repurchases or privately negotiated transactions. During 2017, 2016Twelve Months 2020 and 2015Twelve Months 2019, we made sharecommon stock repurchases and paid dividends to our common stockholders of $508.5 million, $994.8$454.4 million and $378.9$426.3 million, respectively. We expect 2018 operating segment dividends from Global Housing, Global Lifestyle
In May 2020, we completed the sale of our 40% minority interests in Iké and Global Preneedterminated our obligations to be at least segment net income, subject topurchase the growthremaining shares of Iké (collectively, the business, rating agency and regulatory capital requirements.
“Sale”). In connection with the pendingSale, we provided financing to Iké Grupo in an aggregate principal amount of $34.0 million (the “Iké Loan”). The Iké Loan matures in May 2025, bears floating interest at a rate equal to three-month LIBOR plus 4.25% per annum payable quarterly and provides for quarterly principal amortization payments through the maturity date. The outstanding balance of the Iké Loan as of December 31, 2020 was $32.3 million.
For Twelve Months 2020, net cash outflows related to the Sale were $85.3 million, including net proceeds paid of $73.3 million and the Iké Loan of $34.0 million, less cash inflows of $22.0 million upon settling a financial derivative we had entered into in connection with our agreement to sell our interests in Iké. The financial derivative had provided an economic hedge against declines in the Mexican Peso relative to the U.S. Dollar since the purchase price was to be paid in Mexican Pesos. See Note 4 to the Consolidated Financial Statements included elsewhere in this Report for more information.
In May 2020, we also completed our acquisition of TWG Holdings, the equityholdersAFAS, a provider of TWG Holdings will receivefinance and insurance products and services including vehicle service contracts, guaranteed asset protection insurance and other ancillary products, for total consideration of 10,400,000 shares$176.9 million, a portion of Assurant common stock and cash. Thewhich was excess cash consideration is subject to a collar mechanism based on the change between Assurant’s 10-day volume-weighted average stock price at the time of closing (the “closing price”) and $95.4762, the reference price as set forth in the A&R Merger Agreement. Pursuantbusiness that was distributed to the collar mechanism,holding company shortly after closing and therefore excluded from dividends paid by subsidiaries. See Note 3 to the cash consideration may increase or decrease byConsolidated Financial Statements included elsewhere in this Report for more information.
In October 2020, we announced that we are exploring a range of strategic alternatives for Global Preneed, including the valuepossible sale of the difference betweenbusiness, to focus on opportunities within the closing pricebroader lifestyle and housing portfolio.
64


In December 2020, we completed our acquisition of HYLA, a provider of smartphone software and trade-in and upgrade services, for $348.8 million, a portion of which was excess cash in the reference price if the percentage change is no more than 10% (in either direction). There is no further adjustmentbusiness that was distributed to the cash consideration if the percentage change between the two prices is within 10% - 20% (in either direction). In the event that the percentage change is greater than 20% (in either direction), the disadvantaged party may terminate the agreement unless the other party elects to cureholding company shortly after closing and therefore excluded from dividends paid by adjusting the consideration to be received by the TWG Holdings equityholders. Assuming an increase or decrease with respect to the reference price of not more than 10%, the total cash consideration would range from approximately $800.0 million to $1.00 billion, depending on Assurant’s stock price at closing.subsidiaries. The Company currently expectsused the net proceeds of $243.7 million from the 2061 Subordinated Notes, along with cash on hand, to finance the cash consideration and repayment of $591.3 million of TWG's existing debt through a combination of external financing and available cash at the holding company at the time of close.
On January 24, 2018, the Company entered into an amended and restated commitment letter with Morgan Stanley Senior Funding, Inc. ("Morgan Stanley"), JP Morgan Chase Bank, N.A. ("JP Morgan"), Wells Fargo, N.A. ("Wells Fargo"), U.S. Bank National Association, KeyBank National Association and Bank of Montreal (collectively, the "lenders") to modify the commitment letter dated as of October 17, 2017 pursuant to which the lenders have committed to provideacquisition. See Note 3 to the Company, subject to the terms and conditions set forth therein, the full amount of a 364-day $1.50 billion senior unsecured bridge loan facility ("Bridge Loan Facility"). The amended and restated commitment letter replaces the interim commitment letter provided by Morgan Stanley, JP Morgan Chase and Wells Fargo on January 8, 2018. Subject to certain conditions, the Company may use the proceeds of the facility to finance the pending TWG transaction.Consolidated Financial Statements included elsewhere in this Report for more information.
On December 15, 2017, the Company entered into a term loan agreement with a syndicate of banks arranged by JP Morgan, Morgan Stanley and Wells Fargo to establish a $350.0 million 364-day senior unsecured term loan credit facility (the “Term Loan Facility”). The Company may, subject to certain conditions, use the proceeds of the facility to finance the pending TWG transaction or to redeem $350.0 million of the Company's existing 2013 Senior Notes due March 2018. The agreement was amended and restated on January 29, 2018. The terms were modified to give effect to the amended and restated merger agreement but otherwise did not materially affect the rights or obligations of the Company and its subsidiaries thereunder.Assurant Subsidiaries
On December 15, 2017, the Company entered into a five-year senior unsecured $450.0 million revolving credit agreement (the “2017 Credit Facility”) with a syndicate of banks arranged by JP Morgan and Wells Fargo. The 2017 Credit Facility replaces the Company’s prior five-year $400.0 million revolving credit facility (“2014 Credit Facility”), entered into on September 16, 2014. The 2014 Credit Facility was scheduled to expire in September 2019, but was terminated upon the effectiveness of the 2017 Credit Facility. The 2017 Credit Facility provides for revolving loans and the issuance of multi-bank, syndicated letters of credit and/or letters of credit from a sole issuing bank in an aggregate amount of $450.0 million and is available until December 2022, provided the Company is in compliance with all covenants. The 2017 Credit Facility has a sublimit for letters of credit issued thereunder of $50.0 million. The proceeds of these loans may be used for the Company’s commercial paper program or for general corporate purposes. The Company may increase the total amount available under the 2017 Credit Facility up to $575.0 million, subject to certain conditions. No bank is obligated to provide commitments above their share of the $450.0 million facility. The agreement was amended and restated on January 29, 2018. The terms were modified to give effect to the amended and restated merger agreement but otherwise did not materially affect the rights or obligations of the Company and its subsidiaries thereunder.
The primary sources of funds for our subsidiaries consist of premiums and fees collected, proceeds from the sales and maturity of investments and net investment income. Cash is primarily used to pay insurance claims, agent commissions, operating expenses and taxes. We generally invest our subsidiaries’ excess funds in order to generate investment income.
We conduct periodic asset liability studies to measure the duration of our insurance liabilities, to develop optimal asset portfolio maturity structures for our significant lines of business and ultimately to assess that cash flows are sufficient to meet the timing of cash needs. These studies are conducted in accordance with formal company-wide Asset Liability Management (“ALM”) guidelines. 

To complete a study for a particular line of business, models are developed to project asset and liability cash flows and balance sheet items under a large, varied set of plausible economic scenarios. These models consider many factors including the current investment portfolio, the required capital for the related assets and liabilities, our tax position and projected cash flows from both existing and projected new business. 
Alternative asset portfolio structures are analyzed for significant lines of business. An investment portfolio maturity structure is then selected from these profiles given our return hurdle and risk preference. Sensitivityappetite. Scenario testing of significant liability assumptions and new business projections is also performed. Specific to COVID-19, several scenarios around impact on near term asset and liability projections, including new business, were modeled and evaluated.
Our liabilities generally have limited policyholder optionality, which means that the timing of payments is relatively insensitive to the interest rate environment. In addition, our investment portfolio is largely comprised of highly liquid fixed maturity securities with a sufficient component of such securities invested that are near maturity which may be sold with minimal risk of loss to meet cash needs. Therefore, we believe we have limited exposure to disintermediation risk. 
Generally, our subsidiaries’ premiums, fees and investment income, along with planned asset sales and maturities, provide sufficient cash to pay claims and expenses. However, there may be instances when unexpected cash needs arise in excess of that available from usual operating sources. In such instances, we have several options to raise needed funds, including selling assets from the subsidiaries’ investment portfolios, using holding company cash (if available), issuing commercial paper, or drawing funds from ourthe five-year senior unsecured $450.0 million revolving credit facility.agreement (the “Credit Facility”) with a syndicate of banks arranged by JPMorgan Chase Bank, N.A. and Wells Fargo Bank, National Association (of which $445.5 million was available as of December 31, 2020). In addition, onin January 22, 2018,2021, we filed an automatically effective shelf registration statement on Form S-3 with the SEC. This registration statement allows us to issue equity, debt or other types of securities through one or more methods of distribution. The terms of any offering would be established at the time of the offering, subject to market conditions. If we decide to make an offering of securities, we will consider the nature of the cash requirement as well as the cost of capital in determining what type of securities we may offer. 
Dividends and Repurchases

On January 19, 2018, our12, 2021, the Board of Directors declared a quarterly dividend of $0.56$0.66 per common share payable on March 19, 201815, 2021 to stockholders of record as of February 26, 2018.22, 2021. We paid dividends of $0.56$0.66 per common share on December 18, 201721, 2020 to stockholders of record as of November 27, 2017.30, 2020. This representsrepresented a 6%5% increase aboveto the quarterly dividend of $0.53$0.63 per common share paid on September 19, 201722, June 16, and March 16, 2020. 
On January 12, 2021, the Board declared a quarterly dividend of $1.6250 per share of MCPS payable on March 15, 2021 to stockholders of record as of August 28, 2017, $0.53 per common shareMarch 1, 2021, which will be the final dividend paid on June 20, 2017the MCPS. We paid dividends of $1.6250 per share of MCPS on December 15, 2020 to stockholders of record as of May 30, 2017, and $0.53 per common shareDecember 1, 2020, consistent with dividends paid on September 15, June 15, and March 20, 201716, 2020. Pursuant to stockholdersits terms, the MCPS will convert into shares of record as of February 27, 2017. common stock on March 15, 2021.
Any determination to pay future dividends will be at the discretion of ourthe Board of Directors and will be dependent upon:upon various factors, including: our subsidiaries’ payments of dividends and/orand other statutorily permissible payments to us; our results of operations and cash flows; our financial positioncondition and capital requirements; general business conditions;conditions and growth prospects; any legal, tax, regulatory and contractual restrictions on the payment of dividends; and any other factors ourthe Board of Directors deems relevant. Payments of dividends on shares of common stock are subject to the preferential rights of the MCPS described below. The Credit Facility also contains limitations on our ability to pay dividends to our stockholders if we are in default, or such
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On November 14, 2016,
dividend payments would cause us to be in default, of our Boardobligations thereunder. In addition, if we defer the payment of Directors authorized the Company to repurchase up to an additional $600.0 million of its outstanding commoninterest on our Subordinated Notes, we generally may not make payments on our capital stock.
During the year ended December 31, 2017,Twelve Months 2020, we repurchased 3,933,2092,438,975 shares of our outstanding common stock at a cost of $389.5$299.8 million, exclusive of commissions. AsOn January 12, 2021, the Board authorized a new share repurchase program for up to $600.0 million of the Company’s outstanding common stock. The new share repurchase authorization is in addition to the $186.5 million of prior authorization remaining as of December 31, 2017, $293.4 million remained under the total repurchase authorization (considering the November 2016 and previous authorizations).2020. The timing and the amount of future repurchases will depend on market conditions, our financial condition, results of operations, liquidity and other factors.factors, including the impact of COVID-19 on our business.
Management believes the Companythat we will have sufficient liquidity to satisfy itsour needs over the next twelve months, including the ability to pay interest on our senior notesdebt and dividends on our common shares.and preferred stock.
Mandatory Convertible Preferred Stock
In March 2018, we issued 2,875,000 shares of our MCPS. Each outstanding share of MCPS will convert automatically on March 15, 2021 into between 0.9398 (the “minimum conversion rate”) and 1.1277 shares of common stock, subject to customary anti-dilution adjustments. At any time prior to March 2021, holders may elect to convert each share of MCPS into shares of common stock at the minimum conversion rate or in the event of a fundamental change at the specified rates defined in the Certificate of Designations of the Mandatory Convertible Preferred Stock.
Dividends on the MCPS will be payable on a cumulative basis when, as and if declared, at an annual rate of 6.50% of the liquidation preference of $100.00 per share. We may pay declared dividends in cash or, subject to certain limitations, in shares of our common stock, or in any combination of cash and shares of our common stock quarterly, commencing in June 2018 and ending in March 2021. No dividend or distribution may be declared or paid on common stock or any other class or series of junior stock, and no common stock or any other class or series of junior stock or parity stock may be purchased, redeemed or otherwise acquired for consideration unless all accumulated and unpaid dividends on the MCPS for all preceding dividend periods have been declared and paid in full, subject to certain limited exceptions. We paid preferred stock dividends of $18.7 million for Twelve Months 2020 and Twelve Months 2019. For additional information regarding the MCPS, see Note 20 in the Consolidated Financial Statements included elsewhere in this Report.
Credit Facility and Commercial Paper Program
We have a Credit Facility that provides for revolving loans and the issuance of multi-bank, syndicated letters of credit and letters of credit from a sole issuing bank in an aggregate amount of $450.0 million, which may be increased up to $575.0 million. The Credit Facility is available until December 2022, provided we are in compliance with all covenants. The Credit Facility has a sub-limit for letters of credit issued thereunder of $50.0 million. The proceeds from these loans may be used for our commercial paper program or for general corporate purposes.
In March 2020, we drew down $200.0 million from our Credit Facility. We repaid the loan in July 2020, at the end of the then-current interest period. While outstanding, the loan bore interest at a floating rate equal to LIBOR (three-month during the initial interest period and one-month in the second and final interest rate period) plus 1.50% per annum.
Our commercial paper program requires us to maintain liquidity facilities either in an available amount equal to any outstanding notes from the program or in an amount sufficient to maintain the ratings assigned to the notes issued from the program. Our commercial paper is rated AMB-1 by A.M. Best, P-3 by Moody’s and A-2 by S&P. Our subsidiaries do not maintain commercial paper or other borrowing facilities. This program is currently backed up by the Credit Facility, of which $445.5 million was available as of December 31, 2020, and $4.5 million letters of credit were outstanding. 
We did not use the commercial paper program during Twelve Months 2020 or Twelve Months 2019 and there were no amounts relating to the commercial paper program outstanding as of December 31, 2020 or 2019. Besides the aforementioned draw down, we made no borrowings using the Credit Facility during Twelve Months 2020 or Twelve Months 2019 and no loans were outstanding as of December 31, 2020 or 2019. 
Covenants
The Credit Facility contains restrictive covenants including, but not limited to:
(i)Maintenance of a maximum consolidated total debt to capitalization ratio on the last day of any fiscal quarter of not greater than 0.35 to 1.0; and
(ii)Maintenance of a consolidated adjusted net worth in an amount not less than a “Minimum Amount” equal to the sum of (a) the greater of 70% of our consolidated adjusted net worth on the date of the closing of the TWG acquisition and $2.72 billion, (b) 25% of consolidated net income for each fiscal quarter (if positive) beginning with the first fiscal quarter ending after the date of the closing of the TWG acquisition and (c) 25% of the net cash
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proceeds received from any capital contribution to, or issuance of any capital stock, disqualified capital stock and hybrid securities, received after the closing of the TWG acquisition.
In the event of a breach of certain covenants, all obligations under the Credit Facility, including unpaid principal and accrued interest and outstanding letters of credit, may become immediately due and payable.
Senior and Subordinated Notes
The following table shows the principal amount and carrying value of our outstanding debt, less unamortized discount and issuance costs as applicable, as of December 31, 2020 and 2019:
December 31, 2020December 31, 2019
Principal AmountCarrying ValuePrincipal AmountCarrying Value
Floating Rate Senior Notes due March 2021 (1)$50.0 $50.0 $50.0 $49.9 
4.00% Senior Notes due March 2023350.0 348.9 350.0 348.5 
4.20% Senior Notes due September 2023300.0 298.4 300.0 297.8 
4.90% Senior Notes due March 2028300.0 297.2 300.0 296.8 
3.70% Senior Notes due February 2030350.0 347.0 350.0 346.8 
6.75% Senior Notes due February 2034275.0 272.3 275.0 272.1 
7.00% Fixed-to-Floating Rate Subordinated Notes due March 2048 (2)400.0 395.4 400.0 395.0 
5.25% Subordinated Notes due January 2061250.0 243.7 — — 
Total Debt$2,252.9 $2,006.9 
(1)Bears floating interest at a rate equal to three-month LIBOR plus 1.25%, per annum. In January 2021, we redeemed the remaining $50.0 million outstanding aggregate principal amount, plus accrued and unpaid interest to the redemption date.
(2)Bears a 7.00% annual interest rate from March 2018 to March 2028 and an annual interest rate equal to three-month LIBOR plus 4.135% thereafter.
Recent Issuances
2061 Subordinated Notes: In November 2020, we issued subordinated notes due January 2061 with a principal amount of $250.0 million, which bear interest at an annual rate of 5.25% (the “2061 Subordinated Notes”). Interest is payable quarterly in arrears beginning in April 2021. On or after January 2026, we may redeem the 2061 Subordinated Notes in whole at any time or in part from time to time, at a redemption price equal to their principal amount plus accrued and unpaid interest, provided that if they are not redeemed in whole, a minimum amount must remain outstanding. At any time prior to January 2026, we may redeem the 2061 Subordinated Notes in whole but not in part, within 90 days after the occurrence of a tax event, rating agency event or regulatory capital event as defined in the global note representing the 2061 Subordinated Notes, at a redemption price equal to (i) with respect to a rating agency event, 102% of their principal amount and (ii) with respect to a tax event or a regulatory capital event, their principal amount plus accrued and unpaid interest. See below, under 2048 Subordinated Notes (as defined below), for more information on terms applicable to both series.
We used the net proceeds of $243.7 million from the 2061 Subordinated Notes, along with cash on hand, to finance the acquisition of HYLA. For additional information on the acquisition, see Note 3 to our Consolidated Financial Statements included elsewhere in this Report.
Senior Notes
2030 Senior Notes: In August 2019, we issued senior notes with an aggregate principal amount of $350.0 million which bear interest at a rate of 3.70% per year, mature in February 2030 and were issued at a 0.035% discount to the public (the “2030 Senior Notes”). Interest is payable semi-annually in arrears beginning in February 2020. Prior to November 2029, we may redeem the 2030 Senior Notes at any time in whole or from time to time in part at a make-whole premium plus accrued and unpaid interest. On or after that date, we may redeem the 2030 Senior Notes at any time in whole or from time to time in part at a redemption price equal to 100% of the principal amount being redeemed plus accrued and unpaid interest.
We used the net proceeds from the offering, together with cash on hand to purchase $100.0 million of our 6.75% senior notes due 2034 in a cash tender offer, to redeem $250.0 million of our floating rate senior notes due 2021 and to pay related premiums, fees and expenses.
In March 2018, we issued the following three series of senior notes with an aggregate principal amount of $900.0 million:
2021 Senior Notes: The first series of senior notes is $300.0 million in principal amount, bears floating interest rate equal to three-month LIBOR plus 1.25% (1.50% as of December 31, 2020) and matures in March 2021 (the “2021
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Senior Notes”). Interest on the 2021 Senior Notes is payable quarterly. Commencing on or after March 2019, we may redeem the 2021 Senior Notes at any time in whole or from time to time in part at a redemption price equal to 100% of the principal amount being redeemed plus accrued and unpaid interest. In August 2019, we redeemed $250.0 million of the $300.0 million then outstanding aggregate principal amount of the 2021 Senior Notes, plus accrued and unpaid interest to the redemption date. In January 2021, we redeemed the remaining $50.0 million outstanding aggregate principal amount of the 2021 Senior Notes, plus accrued and unpaid interest to the redemption date.
2023 Senior Notes: The second series of senior notes is $300.0 million in principal amount, bears interest at 4.20% per year, matures in September 2023 and was issued at a 0.233% discount to the public (the “2023 Senior Notes”). Interest on the 2023 Senior Notes is payable semi-annually. Prior to August 2023, we may redeem the 2023 Senior Notes at any time in whole or from time to time in part at a make-whole premium plus accrued and unpaid interest. On or after that date, we may redeem the 2023 Senior Notes at any time in whole or from time to time in part at a redemption price equal to 100% of the principal amount being redeemed plus accrued and unpaid interest.
2028 Senior Notes: The third series of senior notes is $300.0 million in principal amount, bears interest at 4.90% per year, matures in March 2028 and was issued at a 0.383% discount to the public (the “2028 Senior Notes”). Interest on the 2028 Senior Notes is payable semi-annually. Prior to December 2027, we may redeem the 2028 Senior Notes at any time in whole or from time to time in part at a make-whole premium plus accrued and unpaid interest. On or after that date, we may redeem the 2028 Senior Notes at any time in whole or from time to time in part at a redemption price equal to 100% of the principal amount being redeemed plus accrued and unpaid interest.
The interest rate payable on each of the 2021 Senior Notes, 2023 Senior Notes, 2028 Senior Notes and 2030 Senior Notes will be subject to adjustment from time to time, if either Moody’s or S&P downgrades the credit rating assigned to such series of senior notes to Ba1 or below or to BB+ or below, respectively, or subsequently upgrades the credit ratings once the senior notes are at or below such levels. For more details on the increase in interest rate over the issuance rate by rating, see Note 19 to our Consolidated Financial Statements included elsewhere in this Report.
In March 2013, we issued two series of senior notes with an aggregate principal amount of $700.0 million. The first series was $350.0 million in principal amount, bore interest at 2.50% per year and was repaid at maturity in March 2018. The second series is $350.0 million in principal amount and was issued at a 0.365% discount to the public. This series bears interest at 4.00% per year and matures in March 2023. Interest is payable semi-annually. We may redeem the outstanding series of senior notes in whole or in part at any time and from time to time before maturity at the redemption price set forth in the global note representing the outstanding series of senior notes.
In February 2004, we issued senior notes with an aggregate principal amount of $475.0 million at a 0.61% discount to the public, which bear interest at 6.75% per year and matures in February 2034. Interest is payable semi-annually. These senior notes are not redeemable prior to maturity. In December 2016 and August 2019, we completed a cash tender offer of $100.0 million each in aggregate principal amount of such senior notes. A loss on extinguishment of debt of $31.4 million was reported for the year ended December 31, 2019.
Other Subordinated Notes
2048 Subordinated Notes: In March 2018, we issued fixed-to-floating rate subordinated notes due March 2048 with a principal amount of $400.0 million (the “2048 Subordinated Notes”), which bear interest from March 2018 to March 2028 at an annual rate of 7.00%, payable semi-annually. The 2048 Subordinated Notes will bear interest at an annual rate equal to three-month LIBOR plus 4.135%, payable quarterly, beginning in June 2028. On or after March 2028, we may redeem the 2048 Subordinated Notes in whole at any time or in part from time to time, at a redemption price equal to their principal amount plus accrued and unpaid interest, provided that if they are not redeemed in whole, a minimum amount must remain outstanding. At any time prior to March 2028, we may redeem the 2048 Subordinated Notes in whole but not in part, within 90 days after the occurrence of a tax event, rating agency event or regulatory capital event as defined in the global note representing the 2048 Subordinated Notes, at a redemption price equal to (i) with respect to a rating agency event 102% of their principal amount and (ii) with respect to a tax event or a regulatory capital event, their principal amount plus accrued and unpaid interest.
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In addition, so long as no event of default with respect to the 2048 Subordinated Notes and 2061 Subordinated Notes (together, the “Subordinated Notes”) has occurred and is continuing, we have the right, on one or more occasions, to defer the payment of interest on the Subordinated Notes for one or more consecutive interest periods for up to five years as described in the global note representing the Subordinated Notes. During a deferral period, interest will continue to accrue on the Subordinated Notes at the then-applicable interest rate. At any time when we have given notice of our election to defer interest payments on the Subordinated Notes, we generally may not make payments on or redeem or purchase any shares of our capital stock or any of our debt securities or guarantees that rank upon our liquidation on a parity with or junior to the Subordinated Notes, subject to certain limited exceptions.
See Note 19 to the Consolidated Financial Statements included elsewhere in this Report for more information.
Retirement and Other Employee Benefits
We have sponsored a qualified pension plan, (the “Assurantan Assurant Pension Plan”)Plan and various non-qualified pension plans (including an Executive Pension Plan), along with a retirement health benefits planRetirement Health Benefits covering our employees who meet specified eligibility requirements. Benefit accruals for the Assurant Pension Plan, the various non-qualified pension plans and the Retirement Health Benefits were frozen in March 2016. In February 2020, we amended the Retirement Health Benefits to terminate such plan benefits to retirees effective December 31, 2024. The determination of the reported amounts associated with these plans requires an extensive use of assumptions, which include, but are not limited to, the discount rate and expected return on plan assets and rate of future compensation increases.assets. We determine these assumptions based upon currently available market and industry data, and historical performance of the plan and its assets. The actuarial assumptions used in the calculation of our aggregate projected benefit obligation vary and include an expectation of long-term appreciation in equity markets, which is not changed by minor short-term market fluctuations, but does change when large prolonged interim deviations occur. The assumptions we use may differ materially from actual results due to changing market and economic conditions, higher or lower withdrawal rates or longer or shorter life spans of the participants.
As of January 1, 2014, the Assurant Pension Plan and Executive Pension Plans are no longer offered to new hires. Subsequently, effective January 1, 2016, the Assurant Pension Plan was amended and split into two separate plans (Plan No. 1 and Plan No. 2). Plan No. 1 generally covers all eligible employees (including the active population as of January 1, 2016, the remainder of the terminated vested population and all Puerto Rico participants). Plan No. 2 included a subset of the terminated vested population and the total in-payment population as of January 1, 2016. Assets for both plans remain in the Assurant, Inc.

Pension Plan Trust; however, separate accounting entities were maintained for Plan No. 1 and Plan No. 2. Effective December 31, 2017, Plan No. 1 and Plan No. 2 were merged back together into the Assurant Pension Plan.
Effective March 1, 2016, the Assurant Pension Plan and various non-qualified pension plans (including an Executive Pension Plan) were frozen. No additional benefits will be earned after February 29, 2016.
During 2017,2020, there were no contributions to the Assurant Pension Plan. Due to the Plan'sPlan’s current overfunded status, no contributions are expected to be made to the Assurant Pension Plan over the course of 2018.in 2021. See Note 2224 to the Consolidated Financial Statements included elsewhere in this Report for more information. 
Commercial Paper Program
Our commercial paper program requires us to maintain liquidity facilities either in an available amount equal to any outstanding notes from the program or in an amount sufficient to maintain the ratings assigned to the notes issued from the program. Our commercial paper is rated AMB-1 by A.M. Best, P-2 by Moody’s and A-2 by S&P. Our subsidiaries do not maintain commercial paper or other borrowing facilities. This program is currently backed up by a $450.0 million senior revolving credit facility, of which $441.0 million was available at December 31, 2017, due to $9.0 million of outstanding letters of credit related to this program. 
We did not use the commercial paper program during the twelve months ended December 31, 2017 and 2016 and there were no amounts relating to the commercial paper program outstanding at December 31, 2017 and December 31, 2016. The Company made no borrowings using the 2017 Credit Facility and no loans were outstanding at December 31, 2017. 
Covenants
The 2017 Credit Facility and Term Loan Facility contain restrictive covenants, all of which were met as of December 31, 2017. These covenants include (but are not limited to):
(i)Maintenance of a maximum debt to total capitalization ratio on the last day of any fiscal quarter of not greater than 35%, subject to certain exceptions as set forth in the underlying credit agreements, and
(ii)Maintenance of a consolidated adjusted net worth in an amount not less than the “Minimum Amount”. For the purpose of this calculation the “Minimum Amount” is an amount equal to the sum of (a) the base amount $2.72 billion plus (b) 25% of consolidated net income for each fiscal quarter (if positive) ending after September 30, 2017, plus (c) 25% of the net proceeds received by the Company from any capital contribution to, or issuance of any Capital Stock or Hybrid Securities received after September 30, 2017.
At December 31, 2017, our ratio of debt to total capitalization as calculated under the covenant was 21%, the consolidated Minimum Amount described in clause (ii) above was $2.80 billion and our actual consolidated adjusted net worth as calculated under the covenant was $4.04 billion.
In the event of the breach of certain covenants all obligations under the 2017 Credit Facility and Term Loan Facility, including unpaid principal and accrued interest and outstanding letters of credit, may become immediately due and payable.
Senior Notes
In March 2013, we issued two series of senior notes with an aggregate principal amount of $700.0 million (the “2013 Senior Notes”). The first series is $350.0 million in principal amount, bears interest at 2.50% per year and is payable in a single installment in March 2018. The second series is $350.0 million in principal amount, bears interest at 4.00% per year and is payable in a single installment in March 2023.
Interest on our 2013 Senior Notes is payable semi-annually in March and September of each year. The interest expense incurred related to the 2013 Senior Notes was $23.8 million for the years ended December 31, 2017 and 2016, and $23.0 million for the year ended December 31, 2015. There was $6.6 million of accrued interest at both December 31, 2017 and 2016. The 2013 Senior Notes are unsecured obligations and rank equally with all of the Company’s other senior unsecured indebtedness. The Company may redeem each series of the 2013 Senior Notes in whole or in part at any time and from time to time before their maturity at the redemption price set forth in the Indenture.
In addition, we have senior notes outstanding in an aggregate principal amount of $375.0 million (the “2004 Senior Notes”). The 2004 Senior Notes bear interest at 6.75% per year and are due in February 2034.
In December 2016, the Company completed a cash tender offer and purchased $100.0 million aggregate principal amount of the outstanding 2004 Senior Notes due 2034, resulting in a $23.0 million loss on extinguishment of debt, for the year ended December 31, 2016.
Interest on the 2004 Senior Notes is payable semi-annually in February and August of each year. The interest expense incurred related to the 2004 Senior Notes (which included another series of $500.0 million principal 5.63% notes that were

repaid in February 2014) was $25.7 million, $32.1 million and $32.1 million for the years ended December 31, 2017, 2016, and 2015, respectively. There was $9.5 million of accrued interest at both December 31, 2017 and 2016. The 2004 Senior Notes are unsecured obligations and rank equally with all of our other senior unsecured indebtedness. The 2004 Senior Notes are not redeemable prior to maturity.
In management’s opinion, dividends from our subsidiaries together with our income and gains from our investment portfolio will provide sufficient liquidity to meet our needs in the ordinary course of business.
Cash Flows
We monitor cash flows at the consolidated, holding company and subsidiary levels. Cash flow forecasts at the consolidated and subsidiary levels are provided on a monthly basis, and we use trend and variance analyses to project future cash needs making adjustments to the forecasts when needed. 
The table below shows our recent net cash flows:flows for the periods indicated:
 For the Years Ended December 31,
 2017 2016 2015
Net cash provided by (used in):     
Operating activities (1)$532.7
 $98.4
 $167.8
Investing activities(541.2) 725.6
 264.3
Financing activities(26.7) (1,080.3) (462.4)
Net change in cash$(35.2) $(256.3) $(30.3)
(1)Includes effect of exchange rates changes and the reclassification of assets held for sale on cash and cash equivalents.

 For the Years Ended December 31,
 20202019
Net cash provided by (used in):
Operating activities$1,342.0 $1,413.4 
Investing activities(735.2)(619.8)
Financing activities(264.8)(179.2)
Effect of exchange rate changes on cash and cash equivalents19.5 (1.3)
Net change in cash$361.5 $613.1 

Cash Flows for the Years Ended December 31, 2017, 20162020 and 20152019
Operating Activities:Activities 
We typically generate operating cash inflows from premiums collected from our insurance products, fees received for services and income received from our investments while outflows consist of policy acquisition costs, benefits paid and operating expenses. These net cash flows are then invested to support the obligations of our insurance products and required capital supporting these products. Our cash flows from operating activities are affected by the timing of premiums, fees, and investment income received and expenses paid.
Net cash provided by operating activities was $532.7 million$1.34 billion and $98.4 million$1.41 billion for the years ended December 31, 2017Twelve Months 2020 and 2016,Twelve Months 2019, respectively. The increasedecrease in net cash provided by operating activities was primarily due to prior year activity as Assurant Health was paying significant claims without a corresponding collectionthe timing of premiums while in run-off. Alsocertain cash payments and business activities from our Global Lifestyle business. The primary factors contributing to the increase isdecrease included the absence of a prior year receipt of prepaid premiums in Japan given subsequent changes in payment terms under the program and the timing of cumulative payments to a vendor related to a program initiated in the normal course of business.2019 for acquiring mobile devices used to meet insurance claims or generate profits through sales to third parties. These itemsdecreases were partially offset by changes in the premium stabilization program receivables related to Assurant Health and an $85.0receipt
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of a $204.9 million payment in 2017tax refund, which includes interest, related to the lender-placed market conduct examination Settlement Agreements. Pleaseability to carryback net operating losses to prior periods under the CARES Act and higher collections of premium receivable balances mostly due to timing.
Investing Activities
Net cash used in investing activities was $735.2 million and $619.8 million for Twelve Months 2020 and Twelve Months 2019, respectively. The increase in net cash used in investing activities was primarily due to $458.6 million of cash used for acquisitions, net of $135.5 million of cash acquired, partially offset by the timing of net purchases of securities in connection with CLO structures launched in 2019. For additional information, see Note 25 - CommitmentsNotes 3 and Contingencies,9 to the Consolidated Financial Statements for additional information.
Net cash provided by operating activities was $98.4 million and $167.8 million for the years ended December 31, 2016 and 2015, respectively. The decrease in cash provided by operating activities was primarily due to Assurant Health paying claims without a corresponding collection of premiums since this business is now in runoff and the timing of other payments in the normal course of business. These items were partially offset by changes in the premium stabilization program receivables related to Assurant Health and an increase of our fee business in Global Lifestyle and Global Housing.
Investing Activities:
Net cash (used in) provided by investing activities was $(541.2) million and $725.6 million for the years ended December 31, 2017 and 2016, respectively. The change in investing activities is primarily due to the sale of Assurant Employee Benefits in 2016, mainly through reinsurance transactions, to Sun Life. Also contributing to the decrease was the 2017 acquisition of Green Tree Insurance Agency, Inc., the sale of commercial mortgage loans on real estate in 2016, change in our short-term investments and the purchase of invested assets related to the consolidated investment entities (the "CIEs"). See Note 6 - Variable Interest Entities, to the Consolidated Financial Statements for additional information. These are partially offset by a decrease in the purchases of fixed maturity securities and equity securities.
Net cash provided by investing activities was $725.6 million and $264.3 million for the years ended December 31, 2016 and 2015, respectively. The change in investing activities is primarily due to the sale of Assurant Employee Benefits segment, mainly through reinsurance transactions, to Sun Life, higher sales of fixed maturity securities, change in short term investments and an increase in sales of commercial mortgage loans. For more information on the sale of commercial mortgage loans See

Note 6 - Variable Interest Entities, to the Consolidated Financial Statements containedincluded elsewhere in this Report. These increases are partially offset by an increaseThe remaining changes were due to the ongoing management of purchases of fixed maturity securities.our investment portfolio.
Financing Activities:Activities 
Net cash used in financing activities was $26.7$264.8 million and $1.08 billion$179.2 million for the years ended December 31, 2017Twelve Months 2020 and 2016,Twelve Months 2019, respectively. The changeincrease in net cash used in financing activities was primarily due to a decrease in the repurchase$268.4 million of lower cash from our outstanding common stock in 2017, partially offset by aCIEs provided, net increase in cash provided by our CIEs. See Note 6 - Variable Interest Entitiesof repayments of borrowings to short-term warehouse facilities, primarily related to the Consolidated Financial Statements for additional information.
Net cash usedtiming of CLO structures launched in financing activities2019. Also contributing was $1.08 billion and $462.4 million for the years ended December 31, 2016 and 2015, respectively. The change in cash used in financing activities was primarily due to an increase in the repurchase of ourthe Company’s outstanding common stock for Twelve Months 2020. These were partially offset by the issuance of the 2061 Subordinated Notes, net of issuance costs, of $243.7 million in 2016.
Twelve Months 2020 and a $31.4 million loss on extinguishment of debt in connection with the tender offer of $100 million of our 6.75% notes due 2034 recorded in Twelve Months 2019. For additional information, see Notes 9 and 19, respectively, to the Consolidated Financial Statements included elsewhere in this Report.
The table below shows our cash outflows for taxes, interest and common stock dividends for the periods indicated:
 For the Years Ended December 31,
 20202019
Income taxes paid$98.5 $93.1 
Interest paid on debt103.6 103.2 
Common stock dividends154.6 151.3 
Preferred stock dividends18.7 18.7 
Total$375.4 $366.3 
 For the Years Ended December 31,
 2017 2016 2015
Income taxes paid$18.8
 $226.1
 $80.1
Interest paid on debt48.1
 56.2
 54.8
Common stock dividends119.0
 125.3
 94.2
Total$185.9
 $407.6
 $229.1

Commitments and Contingencies
We have obligations and commitments to third parties as a result of our operations. These obligations and commitments,operations, as of December 31, 2017, are detailed in the table below by maturity date as of the dates indicated:December 31, 2020: 
 As of December 31, 2020
 TotalLess than 1
Year
1-3
Years
3-5
Years
More than 5
Years
Contractual obligations:
Insurance liabilities (1)$9,003.0 $1,184.0 $759.7 $708.3 $6,351.0 
Debt and related interest4,109.2 164.3 867.7 174.7 2,902.5 
Operating leases88.9 23.0 30.2 16.2 19.5 
Pension obligations and postretirement benefits551.8 58.8 126.1 110.2 256.7 
Commitments:
Investment purchases outstanding:
Commercial mortgage loans on real estate7.0 7.0 — — — 
Capital contributions to non-consolidated VIEs
50.4 50.4 — — — 
Liability for unrecognized tax benefits17.9 — 14.2 — 3.7 
Total obligations and commitments$13,828.2 $1,487.5 $1,797.9 $1,009.4 $9,533.4 
(1)Insurance liabilities reflect undiscounted estimated cash payments to be made to policyholders, net of expected future premium cash receipts on in-force policies and excluding fully reinsured runoff operations. The total gross reserve for fully reinsured runoff operations that was excluded was $4.80 billion which, if the reinsurers defaulted, would be payable over a 30+ year period with the majority of the payments occurring after 5 years. Additional information on the reinsurance arrangements can be found in Note 18 to the Consolidated Financial Statements included elsewhere in this Report. As a
70


 As of December 31, 2017
 Total 
Less than  1
Year
 
1-3
Years
 
3-5
Years
 
More than 5
Years
Contractual obligations :
         
Insurance liabilities (1)$8,848.6
 $1,510.7
 $814.9
 $710.5
 $5,812.5
Debt and related interest1,574.0
 393.7
 78.6
 78.6
 1,023.1
Operating leases69.2
 21.6
 29.5
 15.0
 3.1
Pension obligations and postretirement benefit564.5
 55.3
 114.5
 107.1
 287.6
Purchase agreements13.5
 4.5
 9.0
 
 
Commitments:         
Investment purchases outstanding:         
Commercial mortgage loans on real estate6.1
 6.1
 
 
 
Capital contributions to consolidated VIEs

20.0
 20.0
 
 
 
Capital contributions to non-consolidated VIEs

19.5
 19.5
 
 
 
Liability for unrecognized tax benefit6.8
 
 1.8
 
 5.0
Total obligations and commitments$11,122.2
 $2,031.4
 $1,048.3
 $911.2
 $7,131.3
result, the amounts presented in this table do not agree to the future policy benefits and expenses and claims and benefits payable in the consolidated balance sheets.
(1)Insurance liabilities reflect estimated cash payments to be made to policyholders excluding fully reinsured runoff operations whose inclusion would be potentially distortive. The total gross reserve excluded is $6.65 billion which, if the reinsurers defaulted, would be payable over a 30+ year period with the majority of the payments occurring after 5 years. Additional information on the reinsurance arrangements can be found in Note 15.

Liabilities for future policy benefits and expenses have been included in the commitments and contingencies table. Significant uncertainties relating to these liabilities include mortality, morbidity, expenses, persistency, investment returns, inflation, contract terms and the timing of payments. 

Letters of Credit 
In the normal course of business, letters of credit are issued primarily to support reinsurance arrangements.arrangements in which we are the reinsurer. These letters of credit are supported by commitments withunder which we are required to indemnify the financial institutions.institution issuing the letter of credit if the letter of credit is drawn. We had $18.1$7.6 million and $17.2$12.1 million of letters of credit outstanding as of December 31, 20172020 and 2016,2019, respectively. 
Off-Balance Sheet Arrangements 
The Company does not have any off-balance sheet arrangements that are reasonably likely to have a material effect on the financial condition, results of operations, liquidity or capital resources of the Company.

Item 7A. Quantitative and Qualitative Disclosures About Market Risk
As a provider of insurance products, effective risk management is fundamental to our ability to protect both our customers’ and stockholders’ interests. We are exposed to potential loss from various market risks, in particular interest rate risk and credit risk. Additionally, we are exposed to inflation risk and to a lesser extent, foreign currency risk. 
Interest rate risk is the possibility that the fair value of liabilities will change more or less than the market value of investments in response to changes in interest rates, including changes in investment yields and changes in spreads due to credit risks and other factors.factors, including the impact of the COVID-19 pandemic.
Credit risk is the possibility that counterparties may not be able to meet payment obligations when they become due. We assume counterparty credit risk in many forms. A counterparty is any person or entity from which cash or other forms of consideration are expected to extinguish a liability or obligation to us. Primarily, ourWe have exposure to credit risk exposure is concentrated in ourprimarily from customers, as a holder of fixed maturity investment portfoliosecurities and to a lesser extent, in ourby entering into reinsurance recoverables.cessions. 
Inflation risk is the possibility that a change in domestic price levels produces an adverse effect on earnings. This typically happens when either invested assets or liabilities, but not both, is indexed to inflation. 
Foreign exchange risk is the possibility that changes in exchange rates produce an adverse effect on earnings and equity when measured in domestic currency. This risk is largest when assets backing liabilities payable in one currency are invested in financial instruments of another currency. Our general principle is to invest in assets that match the currency in which we expect the liabilities to be paid. 
Interest Rate Risk
Interest rate risk arises as we invest substantial funds in interest-sensitive fixed income assets, such as fixed maturity securities, mortgage-backed and asset-backed securities and commercial mortgage loans, primarily in the U.S. and Canada. There are two forms of interest rate risk – price risk and reinvestment risk. Price risk occurs when fluctuations in interest rates have a direct impact on the market valuation of these investments. As interest rates rise, the market value of these investments falls, and conversely, as interest rates fall, the market value of these investments rise.rises. Reinvestment risk is primarily associated with the need to reinvest cash flows (primarily coupons and maturities) in an unfavorable lower interest rate environment. In addition, for securities with embedded options such as callable bonds, mortgage-backed securities and certain asset-backed securities, reinvestment risk occurs when fluctuations in interest rates have a direct impact on expected cash flows. As interest rates fall, an increase in prepayments on these assets results in earlier than expected receipt of cash flows, forcing us to reinvest the proceeds in an unfavorable lower interest rate environment. Conversely, as interest rates rise, a decrease in prepayments on these assets results in later than expected receipt of cash flows, forcing us to forgo reinvesting in a favorable higher interest rate environment. 
We manage interest rate risk by selecting investments with characteristics such as duration, yield, currency and liquidity tailored to the anticipated cash outflow characteristics of our insurance and reinsurance liabilities. 
Our group long-term disability and group term life waiver of premium reserves are also sensitive to interest rates. These reserves are discounted to the valuation date at the valuation interest rate. The valuation interest rate is determined by taking into consideration actual and expected earned rates on our asset portfolio.
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The interest rate sensitivity relating to price risk of our fixed maturity securities investment portfolio is assessed using hypothetical scenarios that assume several positive and negative parallel shifts of the yield curves. We have assumed that the U.S. and Canadian yield curve shifts are of equal in direction and magnitude. The individual securities are repriced under each scenario using a valuation model. For investments such as callable bonds and mortgage-backed and asset-backed securities, a prepayment model is used in conjunction with a valuation model. Our actual experience may differ from the results noted below particularly due to assumptions utilized or if events occur that were not included in the methodology. The following tables summarize the results

of this analysis for bonds, mortgage-backed securities and asset-backed securities held in our investment portfolio as of the dates indicated:
 
Interest Rate Movement Analysis
of Market Value of Fixed Maturity Securities Investment Portfolio
 
 As of December 31, 2017
           
  -100 -50 0 50 100
 Total market value$10,477.8
 $10,058.5
 $9,662.6
 $9,287.9
 $8,934.1
 % Change in market value from base case8.44% 4.10% % (3.88)% (7.54)%
 $ Change in market value from base case$815.2
 $395.9
 $
 $(374.7) $(728.5)
  
 As of December 31, 2016
           
  -100 -50 0 50 100
 Total market value$10,324.7
 $9,939.9
 $9,572.1
 $9,222.9
 $8,892.2
 % Change in market value from base case7.86% 3.84% % (3.65)% (7.10)%
 $ Change in market value from base case$752.6
 $367.8
 $
 $(349.2) $(679.9)
Interest Rate Movement Analysis
of Market Value of Fixed Maturity Securities Investment Portfolio
December 31, 2020
 -100 bps-50 bpsBase50 bps100 bps
Total market value$14,365.1 $13,818.4 $13,449.0 $12,831.7 $12,383.5 
% change in market value from base case6.81 %2.75 %— %(4.59)%(7.92)%
$ change in market value from base case$916.1 $369.4 $— $(617.3)$(1,065.5)
December 31, 2019
 -100 bps-50 bpsBase50 bps100 bps
Total market value$13,279.2 $12,785.7 $12,322.4 $11,888.9 $11,478.5 
% change in market value from base case7.76 %3.76 %— %(3.52)%(6.85)%
$ change in market value from base case$956.8 $463.3 $— $(433.5)$(843.9)
 
The interest rate sensitivity relating to reinvestment risk of our fixed maturity securities investment portfolio is assessed using hypothetical scenarios that assume purchases in the primary market and considersconsider the effects of interest rates on sales. The effects of embedded options, including call or put features are not considered. Our actual results may differ from the results noted below particularly due to assumptions utilized or if events occur that were not included in the methodology. 
The following tables summarize the results of this analysis on our reported portfolio yield as of the dates indicated:
Interest Rate Movement Analysis
of Portfolio Yield of Fixed Maturity Securities Investment Portfolio
As of December 31, 2017
 -100 -50 0 50 100
Portfolio yield*4.50 % 4.58 % 4.67% 4.76% 4.84%
Basis point change in portfolio yield(0.17)% (0.09)% % 0.09% 0.17%
          
As of December 31, 2016
 -100 -50 0 50 100
Portfolio yield*4.40 % 4.48 % 4.57% 4.66% 4.74%
Basis point change in portfolio yield(0.17)% (0.09)% % 0.09%
0.17%
Interest Rate Movement Analysis
of Portfolio Yield of Fixed Maturity Securities Investment Portfolio
December 31, 2020
 -100 bps-50 bpsBase50 bps100 bps
Portfolio yield*4.17 %4.24 %4.31 %4.38 %4.45 %
% change in portfolio yield(0.14)%(0.07)%— %0.07 %0.14 %
December 31, 2019
 -100 bps-50 bpsBase50 bps100 bps
Portfolio yield*4.34 %4.41 %4.47 %4.53 %4.60 %
% change in portfolio yield(0.13)%(0.06)%— %0.06 %0.13 %
* Includes investment income from real estate joint venture partnerships.
Credit Risk
We have exposure to credit risk primarily from customers, as a holder of fixed maturity securities and by entering into reinsurance cessions. 
Our risk management strategy and investment policy is to invest in debt instruments of high credit quality issuers and to limit the amount of credit exposure with respect to any one issuer. We attempt to limit our credit exposure by imposing fixed maturity portfolio limits on individual issuers based upon credit quality. Currently our portfolio limits are 1.5% for issuers rated AA- and above, 1% for issuers rated A- to A+, 0.75% for issuers rated BBB- to BBB+, 0.38% for issuers rated BB- to BB+ and 0.25% for issuers rated B and below. These portfolio limits are further reduced for certain issuers with whom we have credit exposure on reinsurance agreements. WeFor our portfolio limits, we use credit ratings from Moody’s, S&P, Fitch Ratings, Inc. and DBRS, Inc. (collectively, the lower of Moody’s or S&P’s ratings“NRSROs”) to determine an issuer’s rating. When three or more credit ratings are available for an issuer, the second lowest rating will be used. When two or fewer credit ratings are available for an issuer, the lower rating will be used.
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The following table presents our fixed maturity securities investment portfolio by ratings of the nationally recognized securities rating organizationsNRSROs as of the dates indicated:

December 31, 2017 December 31, 2016 December 31, 2020December 31, 2019
RatingFair Value 
Percentage of
Total
 Fair Value 
Percentage of
Total
RatingFair ValuePercentage of
Total
Fair ValuePercentage of
Total
Aaa/Aa/A$6,155.4
 64% $6,000.7
 63%Aaa/Aa/A$8,168.9 61 %$8,014.7 65 %
Baa2,982.5
 31% 2,903.8
 30%Baa4,624.1 34 %3,734.7 30 %
Ba400.8
 4% 435.2
 5%Ba548.5 %480.7 %
B and lower123.9
 1% 232.4
 2%B and lower107.5 %92.3 %
Total$9,662.6
 100% $9,572.1
 100%Total$13,449.0 100 %$12,322.4 100 %
 
We are also exposed to the credit risk of our reinsurers. When we reinsure,purchase reinsurance, we are still liable to our insureds regardless of whether we get reimbursed by our reinsurer. As part of our overall risk and capacity management strategy, we purchase reinsurance for certain risks underwritten by our various business segments as described above under “Item 7 – Management’s Discussion and Analysis of Financial Condition and Results of Operations – Critical Accounting Estimates – Reinsurance.” 
We had $9.79$9.84 billion and $9.08$9.59 billion of reinsurance recoverables as of December 31, 20172020 and 2016,2019, respectively, the majority of which are protected from credit risk by various types of risk mitigation mechanisms such as trusts, letters of credit or by withholding the assets in a modified coinsurance or co-funds-withheld arrangement. For example, reserves of $889.8$520.4 million, as of December 31, 2017$499.6 million and $1.08$2.55 billion as of December 31, 2016, relating to a coinsurance agreement with Sun Life,2020 and reserves of $1.01 billion$606.1 million, $511.2 million and $4.19$2.49 billion as of December 31, 2017 and $1.03 billion and $4.18 billion as of December 31, 2016,2019, relating to coinsurance arrangements with Sun Life, Talcott Resolution (formerly owned by The HartfordHartford) and John Hancock, (a subsidiary of Manulife Financial Corporation), respectively, related to sales of businesses that are backed by trusts. If the value of the assets in these trusts falls below the value of the associated liabilities, Sun Life, The HartfordTalcott Resolution and John Hancock, as the case may be,applicable, will be required to put more assets in the trusts. We may be dependent on the financial condition of Sun Life, Talcott Resolution and John Hancock, and The Hartford, whose A.M. Best financial strength ratings are currently A+, A+B++ and B++A+, respectively. A.M. Best currently maintains a stable outlook on theeach of their financial strength ratingsratings. As of Sun LifeDecember 31, 2020 and John Hancock. The2019, we had $845.2 million of reinsurance recoverables from ERAC that are not protected by the risk mitigation mechanisms discussed above. A.M. Best financial strength ratingswithdrew its rating for ERAC in March 2019. General Electric Company (“GE”), the ultimate parent of The Hartford are currently under review with developing implications.ERAC, has a capital maintenance agreement in place to maintain ERAC’s RBC ratios at an acceptable regulatory level, which has been maintained in recent years through capital infusions into ERAC. For ERAC and other reinsurance recoverables that are not protected by thesethe risk mitigation mechanisms referenced above, we are dependent solely on the creditcreditworthiness of the reinsurer. See “Item 1A – Risk Factors – Financial Risks Related to the Company – Reinsurance may not be availableadequate or adequateavailable to protect us against losses, and we are subject to the credit risk of reinsurers and “–, “Item 1A – Risk Factors – Financial Risks – Through reinsurance, we have sold or exited businesses that could again become our direct financial and administrative responsibility if the reinsurers become insolvent.A majority of our reinsurance exposure has been cededand Note 18 to companies rated A- or better by A.M. Best.the Consolidated Financial Statements included elsewhere in this Report.
Inflation Risk 
Inflation risk arises as we invest in assets whichthat are not indexed to the level of inflation, whereas the corresponding liabilities are indexed to the level of inflation. Approximately 4% and 5%3% of Assurant preneed insurance policies, with reserves of $229.9$208.1 million and $240.2$217.5 million, as of December 31, 20172020 and 2016,2019, respectively, have death benefits that are guaranteed to grow with the CPI. In times of rapidly rising inflation, the credited death benefit growth on these liabilities increases relative to the investment income earned on the nominal assets, resulting in an adverse impact on earnings. We have partially mitigated this risk by purchasing derivative contracts with payments tied to the CPI. See “–“ – Derivatives.”  
In addition, we have inflation risk in our individual and small employer group health insurance businesses to the extent that medical costs increase with inflation, and we have not been able to increase premiums to keep pace with inflation.
Foreign Exchange Risk
We are exposed to foreign exchange risk arising from our international operations, mainly in Canada. We also have foreign exchange risk exposure to the British pound,Pound, Brazilian Real, Euro, Mexican Peso and Argentine Peso. Total invested assets denominated in currencies other than the Canadian dollarDollar were approximately 3% and 2%5% of our total invested assets at December 31, 20172020 and 2016,2019, respectively. 
Foreign exchange risk is mitigated by matching our liabilities under insurance policies that are payable in foreign currencies with investments that are denominated in such currency.currencies. We also have entered into forward contracts to hedge certain exposures denominated in the Euro, British Pound and British pound.Mexican Peso.  
The foreign exchange risk sensitivity of our fixed maturity securities denominated in Canadian dollars,Dollars, whose balance was $1.80$2.29 billion and $1.56$2.08 billion of the total market value as of December 31, 20172020 and 2016,2019, respectively, on our entire fixed maturity securities portfolio is summarized in the following tables:

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Foreign Exchange Movement Analysis
of Market Value of Fixed Maturity Securities
Foreign Exchange Movement Analysis
of Market Value of Fixed Maturity Securities
December 31, 2020December 31, 2020
Foreign Exchange Movement Analysis
of Market Value of Fixed Maturity Securities Assets
As of December 31, 2017
          
Foreign exchange spot rate at December 31,
2017, US Dollar to Canadian Dollar
 -10% -5% 0 5% 10%
Foreign exchange spot rate at December 31,
2020, US Dollar to Canadian Dollar
Foreign exchange spot rate at December 31,
2020, US Dollar to Canadian Dollar
-10%-5%05%10%
Total market value $9,482.2
 $9,572.4
 $9,662.6
 $9,752.8
 $9,843.0
Total market value$13,220.0 $13,334.5 $13,449.0 $13,563.5 $13,678.0 
% change of market value from base case (1.87)% (0.93)% % 0.93% 1.87%% change of market value from base case(1.70)%(0.85)%— %0.85 %1.70 %
$ change of market value from base case $(180.4) $(90.2) $
 $90.2
 $180.4
$ change of market value from base case$(229.0)$(114.5)$— $114.5 $229.0 
          
As of December 31, 2016
December 31, 2019December 31, 2019
          
Foreign exchange spot rate at December 31,
2016, US Dollar to Canadian Dollar
 -10% -5% 0 5% 10%
Foreign exchange spot rate at December 31,
2019, US Dollar to Canadian Dollar
Foreign exchange spot rate at December 31,
2019, US Dollar to Canadian Dollar
-10%-5%05%10%
Total market value $9,415.8
 $9,493.9
 $9,572.1
 $9,650.3
 $9,728.4
Total market value$12,114.0 $12,218.2 $12,322.4 $12,426.6 $12,530.8 
% change of market value from base case (1.63)% (0.82)% % 0.82% 1.63%% change of market value from base case(1.69)%(0.85)%— %0.85 %1.69 %
$ change of market value from base case $(156.3) $(78.2) $
 $78.2
 $156.3
$ change of market value from base case$(208.4)$(104.2)$— $104.2 $208.4 
 
The foreign exchange risk sensitivity of our consolidated net income is assessed using hypothetical test scenarios that assume earnings in Canadian dollarsDollars are recognized evenly throughout a period. Our actual results may differ from the results noted below particularly due to assumptions utilized or if events occur that were not included in the methodology. For more information on this risk, please see “Item 1A – Risk Factors-Risks Related to the Company.” Factors – Financial Risks – Fluctuations in the exchange rate of the U.S. dollarDollar and other foreign currencies may materially and adversely affect our results of operations.operations.” The following tables summarize the results of this analysis on our reported net income as offor the datesperiods indicated:
 
Foreign Exchange Movement Analysis
of Net Income
Foreign Exchange Movement Analysis
of Net Income
Foreign Exchange Movement Analysis
of Net Income
As of December 31, 2017
Foreign exchange daily average rate for the year
ended December 31, 2017, US Dollar to Canadian
Dollar
 -10% -5% 0 5% 10%
Year Ended December 31, 2020Year Ended December 31, 2020
Foreign exchange daily average rate for the year
ended December 31, 2020, US Dollar to Canadian
Dollar
Foreign exchange daily average rate for the year
ended December 31, 2020, US Dollar to Canadian
Dollar
-10%-5%05%10%
Net Income $517.0
 $518.3
 $519.6
 $520.9
 $522.2
Net Income$439.7 $441.2 $442.7 $444.2 $445.7 
% change of net income from base case (0.50)% (0.25)% % 0.25% 0.50%% change of net income from base case(0.68)%(0.34)%— %0.34 %0.68 %
$ change of net income from base case $(2.6) $(1.3) $
 $1.3
 $2.6
$ change of net income from base case$(3.0)$(1.5)$— $1.5 $3.0 
          
As of December 31, 2016
Foreign exchange daily average rate for the year
ended December 31, 2016, US Dollar to Canadian
Dollar
 -10% -5% 0 5% 10%
Year Ended December 31, 2019Year Ended December 31, 2019
Foreign exchange daily average rate for the year
ended December 31, 2019, US Dollar to Canadian
Dollar
Foreign exchange daily average rate for the year
ended December 31, 2019, US Dollar to Canadian
Dollar
-10%-5%05%10%
Net income $563.4
 $564.4
 $565.4
 $566.4
 $567.4
Net income$384.7 $385.8 $386.8 $387.8 $388.9 
% change of net income from base case (0.35)% (0.18)% % 0.18% 0.35%% change of net income from base case(0.54)%(0.26)%— %0.26 %0.54 %
$ change of net income from base case $(2.0) $(1.0) $
 $1.0
 $2.0
$ change of net income from base case$(2.1)$(1.0)$— $1.0 $2.1 
 
Derivatives 
Derivatives are financial instruments whose values are derived from interest rates, foreign exchange rates, financial indices or the prices of securities or commodities. Derivative financial instruments may be exchange-traded or contracted in the over-the-counter market and include swaps, futures, options and forward contracts. 
Under insurance statutes, our insurance companies may use derivative financial instruments to hedge actual or anticipated changes in their assets or liabilities, to replicate cash market instruments or for certain income-generating activities. These statutes generally prohibit the use of derivatives for speculative purposes. We generally do not use derivative financial instruments. 
We have entered into forward contracts to hedge certain exposures denominated in the Euro and British Pound.
We have purchased contracts to cap the inflation risk exposure inherent in some of our preneed insurance policies. 
In accordance with the guidance on embedded derivatives, we have bifurcated the modified coinsurance agreement with The HartfordTalcott Resolution into its debt host and embedded derivative (total return swap) and recorded the embedded derivative at fair value in the consolidated balance sheets. The invested assets related to this modified coinsurance agreement are included in other investments in the consolidated balance sheets.

74


For additional information on derivatives, see Notes 8 and 19 to the Consolidated Financial Statements included elsewhere in this Report.

Item 8. Financial Statements and Supplementary Data 
The Consolidated Financial Statements and Financial Statement Schedules in Part IV, Item 15(a) 1(1) and 2(2) of this Report are incorporated by reference into this Item 8. 


Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure 
None. 
There have been no disagreements with accountants on accounting and financial disclosure.
Item 9A. Controls and Procedures
Evaluation of Disclosure Controls and Procedures 
The Company’sOur management, with the participation of our Chief Executive Officer (“CEO”) and our Chief Financial Officer have(“CFO”), has evaluated the effectiveness of the Company’sour disclosure controls and procedures pursuant to Rule 13a-15(e)13a-15(b) or 15d-15(e)15d-15(b) under the Securities Exchange Act of 1934, as amended (the “Exchange Act”) as of December 31, 2017. They have2020. Based on such evaluation, management, including our CEO and CFO, has concluded that the Company’sas of December 31, 2020, our disclosure controls and procedures arewere effective and provide reasonable assurance that information the Company iswe are required to disclose in itsour reports under the Exchange Act is recorded, processed, summarized and reported accurately. Theywithin the time periods specified by the SEC’s rules and forms. Our CEO and CFO also have concluded that as of December 31, 2020, information that the Company iswe are required to disclose in our reports under the Exchange Act is accumulated and communicated to the Company’sour management, including our CEO and CFO, as appropriate to allow timely decisions regarding required disclosure. 
Management’s Annual Report on Internal Control Over Financial Reporting 
TheOur management of the Company is responsible for establishing and maintaining adequate internal control over financial reporting for the Companyus as defined in Rule 13a-15(f) or 15d-15(f) under the Exchange Act. 
A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with accounting principles generally accepted in the U.S.GAAP. A company’s internal control over financial reporting includes policies and procedures thatthat: (1) pertain to the maintenance of records that in reasonable detail accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with accounting principles generally accepted in the U.S.,GAAP, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use or disposition of the company’s assets that could have a material effect on the financial statements. Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. 
The Company’sOur management, assessed itswith the participation of our CEO and CFO, evaluated the effectiveness of our internal control over financial reporting as of December 31, 20172020 using criteria established in Internal Control – Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). 
Management, including the Company’s Chief Executive Officerour CEO and its Chief Financial Officer,CFO, based on theirits evaluation of the Company’sour internal control over financial reporting, (as defined in Exchange Act Rule 13a-15(f) or 15d-15(f)), havehas concluded that the Company’sour internal control over financial reporting was effective as of December 31, 2017.2020. 
The effectiveness of the Company’sour internal control over financial reporting as of December 31, 20172020 has been audited by PricewaterhouseCoopers LLP, an independent registered public accounting firm, as stated in their report which appears herein.
Changes in Internal Control Over Financial Reporting 
There have beenwere no changes in the Company’sour internal control over financial reporting that occurred during the Company’s fourth fiscal quarter in 2017quarterly period ended December 31, 2020 that have materially affected, or are reasonably likely to materially affect, the Company’sour internal control over financial reporting.


Item 9B. Other Information 
None.
75

None.

PART III

Item 10. Directors, Executive Officers and Corporate Governance 
The information required under this Item 10 regarding directors in our upcoming 2021 Proxy Statement (the “2021 Proxy Statement”) under the caption “Proposals Requiring Your Vote – Proposal One – Election of Directors” is incorporated herein by reference. The information required under this Item 10 regarding executive officers in our upcoming 2018the 2021 Proxy Statement (“2018 Proxy Statement”) under the caption “Executive Officers” is incorporated herein by reference. The information regarding directors in the 2018 Proxy Statement,required under the caption "Proposal One-Election of Directors,” is incorporated herein by reference. The informationthis Item 10 regarding compliance with Section 16(a) of the Exchange Act in the 2018 Proxy Statement, under the caption “Section“Delinquent Section 16(a) Beneficial Ownership Reporting Compliance”Reports”, if included in the 2021 Proxy Statement, is incorporated herein by reference. The information required under this Item 10 regarding our Code of Business Conduct and Ethics in the 2021 Proxy Statement under the caption “Corporate Governance – Corporate Governance Guidelines and Code of Ethics – Code of Ethics” is incorporated herein by reference. The information required under this Item 10 regarding the Nominating and Corporate Governance Committee and the Audit Committee in the 20182021 Proxy Statement under the captions “Corporate Governance-NominatingGovernance – Board and CorporateCommittee Composition, Leadership and Refreshment”, “Corporate Governance Committee”– Director Nomination, Qualifications and Succession Planning” and “Corporate Governance-AuditGovernance – Audit Committee” is incorporated herein by reference. The information regarding the Company’s Code of Ethics in the 2018 Proxy Statement, under the caption "Corporate Governance-Code of Ethics".

Item 11. Executive Compensation 
The information required under this Item 11 in the 20182021 Proxy Statement under the captions “Compensation Discussion and Analysis,”Analysis”, “Executive Officer Compensation” and “Director Compensation” is incorporated herein by reference. The information required under this Item 11 in the 20182021 Proxy Statement regarding the Compensation Committee under the captions “Compensation Committee,” “Compensation“Corporate Governance – Compensation Committee Interlocks and Insider Participation” and “Compensation Committee Report” in “Corporate Governance” is incorporated herein by reference. 

Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters 
The information required under this Item 12 in the 20182021 Proxy Statement under the captions “Security Ownership of Certain Beneficial Owners” and, “Security Ownership of Directors and Executive Officers” and “Equity Compensation Plan Information” is incorporated herein by reference. 

Item 13. Certain Relationships and Related Transactions, and Director Independence 
The information required under this Item 13 in the 20182021 Proxy Statement under the captions “Transactions with Related Persons” and “Director“Corporate Governance – Director Independence” in “Corporate Governance” is incorporated herein by reference. 

Item 14. Principal Accounting Fees and Services 
The information required under this Item 14 in the 20182021 Proxy Statement under the caption “Fees“Audit Committee Matters – Fees of Principal Accountants” in “Audit Committee Matters” is incorporated herein by reference. 
76


PART IV


Item 15. Exhibits and Financial Statement Schedules
 
(a)1.(1) Consolidated Financial Statements
 
The following Consolidated Financial Statements of Assurant, Inc., incorporated by reference into Item 8, are attached hereto:
 
(a)2.(2) Consolidated Financial Statement Schedules
 
The following Consolidated Financial Statement Schedules of Assurant, Inc. are attached hereto:

*All other schedules are omitted because they are not applicable, not required, or the information is included in the financial statements or the notes thereto.
*All other financial statement schedules are omitted because they are not applicable or not required or the information is included in the Consolidated Financial Statements or the notes thereto.
 
(a)3.(3) Exhibits
 
Pursuant to the rules and regulations of the SEC, the Company has filed or incorporated by reference certain agreements as exhibits to this Annual Report on Form 10-K. These agreements may contain representations and warranties by the parties. These representations and warranties have been made solely for the benefit of the other party or parties to such agreements and (i) may have been qualified by disclosures made to such other party or parties, (ii) were made only as of the date of such agreements or such other date(s) as may be specified in such agreements and are subject to more recent developments, which may not be fully reflected in the Company’s public disclosure, (iii) may reflect the allocation of risk among the parties to such agreements and (iv) may apply materiality standards different from what may be viewed as material to investors. Accordingly, these representations and warranties may not describe the Company’s actual state of affairs at the date hereof and should not be relied upon.
The following exhibits either (a) are filed with this reportReport or (b) have previously been filed with the SEC and are incorporated herein by reference to those prior filings. Exhibits are available upon request at the investor relations section of our website, located at www.assurant.com.

77


4.4
4.7Pursuant to Item 601(b)(4)(iii) of Regulation S-K, the Registrant hereby agrees to furnish to the SEC, upon request, a copy of any other instrument defining the rights of holders of long-term debt of the Registrant and its subsidiaries.

78



Employment Letter10.32
79


101The following materials from the Company’s Annual Report on Form 10-K for the fiscal year ended December 31, 2017,2020, formatted in XBRL (Extensible Business Reporting Language): (i) the Consolidated Balance Sheets, (ii) the Consolidated Statements of Operations, (iii) the Consolidated Statements of Comprehensive Income, (iv) the Consolidated Statements of Changes in Stockholders’ Equity, (v) the Consolidated Statements of Cash Flows and (vi) Notes to the Consolidated Financial Statements.
104Cover Page Interactive Data File (embedded within the Inline XBRL document).
*Management contract or compensatory plansplan.
80


Item 16. Form 10-K Summary
 
Not applicable.None.

81


SIGNATURES
 
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, as amended, the registrant has duly caused this Report to be signed on its behalf by the undersigned, thereunto duly authorized on February 14, 2018.
19, 2021.
ASSURANT, INC.
ASSURANT, INC.
By:
By:/S/    ALAN B. COLBERG
Name:Alan B. Colberg
Title:Chief Executive Officer
 
82



Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, this Report has been signed below by the following persons on behalf of the registrant in the capacities indicated on February 14, 2018.

19, 2021.
SignatureTitle
/S/    ALAN B. COLBERGPresident, Chief Executive Officer and Director (Principal Executive Officer)
Alan B. Colberg
/S/    RICHARD S. DZIADZIO Executive Vice President and Chief Financial Officer and Treasurer (Principal Financial Officer)
Richard S. Dziadzio
/S/    DANIEL A. PACICCO   DIMITRY DIRIENZOSenior Vice President, Chief Accounting Officer and Controller (Principal Accounting Officer)
Daniel A. PaciccoDimitry DiRienzo
*Non-Executive Board Chair
Elaine D. Rosen
*Director
HowardPaget L. CarverAlves
*Director
J. Braxton Carter
*Director
Juan N. Cento
*Director
Elyse Douglas
*Director
Harriet Edelman
*Director
Lawrence V. Jackson
*Director
Charles J. Koch
*Director
Jean-Paul L. Montupet
*Director
Debra J. Perry
*Director
Paul J. Reilly
*Director
Robert W. Stein
*Director
Lawrence V. Jackson
*Director
Jean-Paul L. Montupet
*Director
Debra J. Perry
*Director
Ognjen Redzic
*Director
Paul J. Reilly
*Director
Robert W. Stein
*By:/S/    RICHARD S. DZIADZIO
Name:Richard S. Dziadzio
Attorney-in-Fact
83


Report of Independent Registered Public Accounting Firm
 
To the Board of Directors and Stockholders of Assurant, Inc.:
 
Opinions on the Financial Statements and Internal Control over Financial Reporting
We have audited the accompanying consolidated balance sheets of Assurant, Inc. and its subsidiaries (the “Company”) as of December 31, 20172020 and 2016,2019, and the related consolidated statements of operations, of comprehensive income, of changes in stockholders’ equity and of cash flowsfor each of the three years in the period ended December 31, 2017,2020, including the related notes and financial statement schedules listed in the index appearing under Item 15(a)2(2) (collectively referred to as the “consolidated financial statements”). We also have audited the Company's internal control over financial reporting as of December 31, 2017,2020, based on criteria established in Internal Control - Integrated Framework (2013)issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO).

In our opinion, the consolidatedfinancial statements referred to above present fairly, in all material respects, the financial position of the Company as of December 31, 20172020 and 2016, 2019, and the results of theirits operations and theirits cash flows for each of the three years in the period ended December 31, 20172020 in conformity with accounting principles generally accepted in the United States of America. Also in our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of December 31, 2017,2020, based on criteria established in Internal Control - Integrated Framework (2013)issued by the COSO.

Basis for Opinions
The Company's management is responsible for these consolidated financial statements, for maintaining effective internal control over financial reporting, and for its assessment of the effectiveness of internal control over financial reporting, included in Management'sManagement’s Annual Report on Internal Control overOver Financial Reporting appearing under Item 9A. Our responsibility is to express opinions on the Company’s consolidatedfinancial statements and on the Company's internal control over financial reporting based on our audits. We are a public accounting firm registered with the Public Company Accounting Oversight Board (United States) ("PCAOB")(PCAOB) and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audits to obtain reasonable assurance about whether the consolidatedfinancial statements are free of material misstatement, whether due to error or fraud, and whether effective internal control over financial reporting was maintained in all material respects.

Our audits of the consolidated financial statements included performing procedures to assess the risks of material misstatement of the consolidated financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the consolidated financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the consolidated financial statements. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audits also included performing such other procedures as we considered necessary in the circumstances. We believe that our audits provide a reasonable basis for our opinions.

Definition and Limitations of Internal Control over Financial Reporting
A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (i) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (ii) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (iii) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.
F-1



Critical Audit Matters
The critical audit matters communicated below are matters arising from the current period audit of the consolidated financial statements that were communicated or required to be communicated to the audit committee and that (i) relate to accounts or disclosures that are material to the consolidated financial statements and (ii) involved our especially challenging, subjective, or complex judgments. The communication of critical audit matters does not alter in any way our opinion on the consolidated financial statements, taken as a whole, and we are not, by communicating the critical audit matters below, providing separate opinions on the critical audit matters or on the accounts or disclosures to which they relate.
Valuation of Claims and Benefits Payable Reserves for Short Duration Insurance Contracts
As described in Notes 2 and 17 to the consolidated financial statements, the Company maintains claims and benefits payable reserves for short duration insurance contracts. Reserves are established using generally accepted actuarial methods and reflect judgments about expected future claim payments. The reserve liability is based on the expected ultimate cost of settling the claims. As of December 31, 2020, the Company’s total liability for claims and benefits payable was $2.66 billion, which included $1.88 billion of liabilities for short duration contracts. Claims and benefits payable reserves include case reserves for known claims which are unpaid as of the balance sheet date; incurred but not reported reserves for claims where the insured event has occurred but has not been reported as of the balance sheet date; and loss adjustment expense reserves for the expected handling costs of settling the claims. Factors used in the calculation of the reserves include experience derived from historical claim payments and actuarial assumptions. As described by management, the best estimate of ultimate loss and loss adjustment expense is generally selected from a blend of different actuarial methods that are applied consistently each period, considering significant assumptions including projected loss development factors and expected loss ratios.
The principal considerations for our determination that performing procedures relating to the valuation of claims and benefits payable reserves for short duration insurance contracts is a critical audit matter are (i) the significant judgment by management when determining their estimates, which led to a high degree of auditor judgment, subjectivity and effort in performing procedures and evaluating audit evidence relating to the actuarial methods and projected loss development factors and expected loss ratio assumptions; and (ii) the audit effort involved the use of professionals with specialized skill and knowledge.
Addressing the matter involved performing procedures and evaluating audit evidence in connection with forming our overall opinion on the consolidated financial statements. These procedures included testing the effectiveness of controls relating to the valuation of claims and benefits payable reserves for short duration insurance contracts, including controls over the selection of actuarial methods, completeness and accuracy of claims data and the development of the significant assumptions. On a test basis, these procedures also included, among others, testing the completeness and accuracy of historical claims data provided by management and the involvement of professionals with specialized skill and knowledge to assist in either (i) testing management’s process for determining the estimates by evaluating the appropriateness of management’s actuarial methods and the reasonableness of projected loss development factors and expected loss ratio assumptions; or (ii) developing an actuarially determined independent estimate utilizing actual historical data and loss development patterns, as well as industry data and other benchmarks, and comparing this independent estimate to management’s actuarially determined reserves.
Valuation of Future Policy Benefits and Claims and Benefits Payable for Certain Long Duration Insurance Contracts
As described in Notes 2 and 17 to the consolidated financial statements, the Company maintains future policy benefits and expense reserves for universal life insurance policies, variable life insurance policies and investment-type annuity contracts of the disposed and runoff businesses consisting of policy account balances before applicable surrender charges and certain deferred policy initiation fees. The Company maintains future policy benefits and expense reserves for certain preneed life insurance contracts, for policies fully covered by reinsurance and certain life, annuity, group life conversion, and medical insurance policies no longer offered which are equal to the present value of future benefits to policyholders plus related expenses less the present value of future net premiums. The Company also maintains claims and benefits payable for policies fully covered by reinsurance and certain life, annuity, group life conversion, and medical insurance policies no longer offered which are equal to the present value of future benefit payments and related expenses. As of December 31, 2020, the Company’s total future policy benefits and expenses reserve was $10.06 billion, which included $3.48 billion of liabilities for business disposed through reinsurance and in runoff and $2.18 billion of liabilities for preneed long duration contracts estimated using traditional contracts reserving models. As of December 31, 2020, the Company’s total liability for claims and benefits payable was $2.66 billion, which included $742.5 million of liabilities for long duration business disposed through reinsurance and in runoff. Factors used in the calculation of the reserves include experience derived from historical claim payments, expected future premiums and actuarial assumptions. The reserve assumptions include mortality, morbidity, inflation, lapse, margin, withdrawal and discount rates for future policy benefits and expense reserves, and inflation, mortality, morbidity, and discount rates for claims and benefits payable that are based on the Company’s experience.
F-2


The principal considerations for our determination that performing procedures relating to the valuation of future policy benefits and expenses and claims and benefits payable for certain long duration insurance contracts is a critical audit matter are (i) the significant judgment by management when determining their estimates, which led to a high degree of auditor judgment, subjectivity and effort in performing procedures and evaluating audit evidence relating to the actuarial methods and mortality, morbidity, and discount rate assumptions; and (ii) the audit effort involved the use of professionals with specialized skill and knowledge.
Addressing the matter involved performing procedures and evaluating audit evidence in connection with forming our overall opinion on the consolidated financial statements. These procedures included testing the effectiveness of controls relating to the valuation of future policy benefits and expenses, as well as claims and benefits payable for certain long duration contracts, including controls over the selection of actuarial methods, completeness and accuracy of data and the development of significant assumptions. On a test basis, these procedures also included, among others, testing management’s process for determining the estimates, which included testing the completeness and accuracy of historical claims data provided by management and the involvement of professionals with specialized skill and knowledge to assist in evaluating the reasonableness of management’s mortality, morbidity and discount rate assumptions for future policy benefits and expenses and claims and benefits payable. These professionals with specialized skill and knowledge also assisted in evaluating the appropriateness of the actuarial methods used, which included performing testing of the valuation models for future policy benefits and expense reserves.
 
/s/ PricewaterhouseCoopers LLP
New York, New York
February 14, 201819, 2021

We have served as the Company’s auditor since 2000.

F-3



Assurant, Inc.
Consolidated Balance Sheets
As of December 31, 20172020 and 20162019
 December 31,
 20202019
 (in millions except number of shares
and per share amounts)
Assets
Investments:
Fixed maturity securities available for sale, at fair value (net of allowances for credit losses of $1.5 at December 31, 2020; amortized cost – $11,532.4 and $11,064.8 at December 31, 2020 and 2019, respectively)$13,449.0 $12,322.4 
Equity securities at fair value404.1 388.5 
Commercial mortgage loans on real estate, at amortized cost (net of allowances for credit losses of $7.7 and $0.6 at December 31, 2020 and 2019, respectively)754.3 815.0 
Short-term investments333.2 402.5 
Other investments (net of allowances for credit losses of $1.4 at December 31, 2020)738.8 638.9 
Total investments15,679.4 14,567.3 
Cash and cash equivalents2,228.6 1,867.1 
Premiums and accounts receivable (net of allowances for credit losses of $13.8 and $15.3 at December 31, 2020 and 2019, respectively)1,556.4 1,692.8 
Reinsurance recoverables (net of allowances for credit losses of $26.3 and $2.8 at December 31, 2020 and 2019, respectively)9,839.9 9,593.4 
Accrued investment income129.7 131.1 
Deferred acquisition costs7,573.5 6,668.0 
Property and equipment, net493.3 433.7 
Goodwill2,589.3 2,343.4 
Value of business acquired1,156.5 2,004.3 
Other intangible assets, net696.2 540.2 
Other assets (net of allowances for credit losses of $1.8 and $1.7 at December 31, 2020 and 2019, respectively)518.8 590.1 
Assets held in separate accounts2,188.3 1,839.7 
Assets of consolidated investment entities (1)2,020.1 
Total assets$44,649.9 $44,291.2 
Liabilities
Future policy benefits and expenses$10,062.0 $9,807.3 
Unearned premiums17,308.0 16,603.6 
Claims and benefits payable2,659.5 2,687.7 
Commissions payable708.5 540.5 
Reinsurance balances payable362.4 358.5 
Funds held under reinsurance358.6 319.4 
Accounts payable and other liabilities2,794.9 2,758.5 
Debt2,252.9 2,006.9 
Liabilities related to separate accounts2,188.3 1,839.7 
Liabilities of consolidated investment entities (1)1,687.0 
Total liabilities38,695.1 38,609.1 
Commitments and contingencies (Note 27)00
Stockholders’ equity
6.50% Series D mandatory convertible preferred stock, par value $1.00 per share, 2,875,000 shares authorized, issued and outstanding at December 31, 2020 and 2019, respectively2.9 2.9 
Common stock, par value $0.01 per share, 800,000,000 shares authorized, 62,967,808 and 161,607,866 shares issued and 57,967,808 and 59,945,893 shares outstanding at December 31, 2020 and 2019, respectively0.6 1.6 
Additional paid-in capital1,956.8 4,537.7 
Retained earnings3,548.7 5,966.4 
Accumulated other comprehensive income709.8 411.5 
Treasury stock, at cost; 5,000,000 and 101,661,973 shares at December 31, 2020 and 2019, respectively (2)(267.4)(5,267.3)
Total Assurant, Inc. stockholders’ equity5,951.4 5,652.8 
Non-controlling interest3.4 29.3 
Total equity5,954.8 5,682.1 
Total liabilities and equity$44,649.9 $44,291.2 
(1)
 December 31,
 2017 2016
 (in millions except number of shares
and per share amounts)
Assets   
Investments:   
Fixed maturity securities available for sale, at fair value (amortized cost – $8,756.5 in 2017 and $8,870.8 in 2016)$9,662.6
 $9,572.1
Equity securities available for sale, at fair value (cost – $316.3 in 2017 and $381.8 in 2016)368.0
 421.4
Commercial mortgage loans on real estate, at amortized cost670.2
 624.0
Short-term investments284.1
 227.7
Other investments568.6
 633.8
Total investments11,553.5
 11,479.0
Cash and cash equivalents996.8
 1,032.0
Premiums and accounts receivable, net1,237.3
 1,218.0
Reinsurance recoverables9,790.2
 9,083.2
Accrued investment income105.4
 110.1
Deferred acquisition costs3,484.5
 3,267.4
Property and equipment, at cost less accumulated depreciation347.6
 343.6
Tax receivable126.3
 20.5
Goodwill917.7
 830.9
Value of business acquired24.4
 32.1
Other intangible assets, net288.6
 240.3
Other assets387.1
 359.7
Assets held in separate accounts1,837.1
 1,692.3
Assets of consolidated investment entities (1)746.5
 
Total assets$31,843.0
 $29,709.1
Liabilities   
Future policy benefits and expenses$10,397.4
 $10,112.9
Unearned premiums7,038.6
 6,626.5
Claims and benefits payable3,782.2
 3,301.2
Commissions payable365.1
 386.2
Reinsurance balances payable145.3
 95.3
Funds held under reinsurance179.8
 111.7
Deferred gain on disposal of businesses128.1
 232.2
Accounts payable and other liabilities2,046.3
 1,985.7
Debt1,068.2
 1,067.0
Liabilities related to separate accounts1,837.1
 1,692.3
Liabilities of consolidated investment entities (1)573.4
 
Total liabilities27,561.5
 25,611.0
Commitments and contingencies (Note 25)

 

Stockholders’ equity   
Common stock, par value $0.01 per share, 800,000,000 shares authorized, 52,417,812 and 55,941,480 shares outstanding at December 31, 2017 and December 31, 2016, respectively1.5
 1.5
Additional paid-in capital3,197.9
 3,175.9
Retained earnings5,697.3
 5,296.7
Accumulated other comprehensive income234.0
 94.6
Treasury stock, at cost; 97,974,792 and 94,041,583 shares at December 31, 2017 and December 31, 2016, respectively(4,860.1) (4,470.6)
Total Assurant, Inc. stockholders’ equity4,270.6
 4,098.1
Non-controlling interest10.9
 
Total equity4,281.5
 4,098.1
Total liabilities and equity$31,843.0
 $29,709.1
The following table presents information on assets and liabilities related to consolidated investment entities as of December 31, 2019. During the third quarter of 2020, the Company sold its collateralized loan obligation asset management platform and outsourced its real estate asset management, which resulted in the deconsolidation of the consolidated investment entities. Refer to Notes 4 and 9 for additional information.
December 31, 2019
(1)AssetsThe following table presents information on
Cash and cash equivalents$32.9 
Investments, at fair value1,957.9 
Other receivables29.3 
Total assets and$2,020.1 
Liabilities
Collateralized loan obligation notes, at fair value$1,603.1 
Other liabilities related to consolidated investment entities as of December 31, 2017 (there were no such entities as of December 31, 2016).83.9 
Total liabilities$1,687.0 
 December 31,
 2017
 (in millions)
Assets 
Cash and cash equivalents$69.8
Investments, at fair value655.0
Other receivables21.7
Total assets$746.5
Liabilities 
Collateralized loan obligation notes, at fair value$450.7
Other liabilities122.7
Total liabilities$573.4


(2)During the fourth quarter of 2020, the Company retired $5.30 billion of its treasury stock. Refer to Note 2 for additional information.

See the accompanying Notes to the Consolidated Financial Statements
F-4


Assurant, Inc. 
Consolidated Statements of Operations
Years Ended December 31, 2017, 20162020, 2019 and 20152018
Years Ended December 31, Years Ended December 31,
2017 2016 2015 202020192018
(in millions except number of shares and per share amounts) (in millions except number of shares and per share amounts)
Revenues     Revenues
Net earned premiums$4,404.1
 $5,007.3
 $8,351.0
Net earned premiums$8,342.7 $8,020.0 $6,156.9 
Fees and other income1,383.1
 1,422.5
 1,303.5
Fees and other income1,182.7 1,311.2 1,308.1 
Net investment income493.8
 515.7
 626.2
Net investment income574.9 675.0 598.4 
Net realized gains on investments, excluding other-than-temporary
impairment losses
31.0
 169.1
 36.8
Total other-than-temporary impairment losses(0.9) (6.6) (7.2)
Portion of net loss recognized in other comprehensive income,
before taxes

 (0.3) 2.2
Net other-than-temporary impairment losses recognized in earnings(0.9) (6.9) (5.0)
Amortization of deferred gains and gains on disposal of businesses103.9
 394.5
 13.0
Gain on pension plan curtailment
 29.6
 
Net realized (losses) gains on investments (including $20.3, $2.6 and $0.6 of impairment losses for the years ended December 31, 2020, 2019 and 2018, respectively)

Net realized (losses) gains on investments (including $20.3, $2.6 and $0.6 of impairment losses for the years ended December 31, 2020, 2019 and 2018, respectively)

(16.2)66.3 (62.7)
Amortization of deferred gains on disposal of businessesAmortization of deferred gains on disposal of businesses10.7 14.3 56.9 
Total revenues6,415.0
 7,531.8
 10,325.5
Total revenues10,094.8 10,086.8 8,057.6 
Benefits, losses and expenses     Benefits, losses and expenses
Policyholder benefits1,870.6
 1,808.5
 4,742.5
Policyholder benefits2,549.3 2,654.7 2,342.6 
Amortization of deferred acquisition costs and value of business
acquired
1,340.0
 1,351.3
 1,402.6
Amortization of deferred acquisition costs and value of business acquired3,672.0 3,322.1 2,300.8 
Underwriting, general and administrative expenses
2,710.4

 3,442.8
 3,924.1
Underwriting, general and administrative expenses3,110.0 3,250.5 2,980.4 
Goodwill impairment (Note 15)Goodwill impairment (Note 15)137.8 
Iké net losses (Note 4)Iké net losses (Note 4)5.9 163.0 
Interest expense49.5
 57.6
 55.1
Interest expense104.5 110.6 100.3 
Loss on extinguishment of debt
 23.0
 
Loss on extinguishment of debt31.4 
Total benefits, losses and expenses5,970.5
 6,683.2
 10,124.3
Total benefits, losses and expenses9,579.5 9,532.3 7,724.1 
Income before (benefit) provision for income taxes444.5
 848.6
 201.2
(Benefit) provision for income taxes(75.1) 283.2
 59.6
Income before provision for income taxesIncome before provision for income taxes515.3 554.5 333.5 
Provision for income taxesProvision for income taxes72.6 167.7 80.9 
Net income$519.6
 $565.4
 $141.6
Net income442.7 386.8 252.6 
Earnings Per Share     
Less: Net income attributable to non-controlling interestLess: Net income attributable to non-controlling interest(0.9)(4.2)(1.6)
Net income attributable to stockholdersNet income attributable to stockholders441.8 382.6 251.0 
Less: Preferred stock dividendsLess: Preferred stock dividends(18.7)(18.7)(14.2)
Net income attributable to common stockholdersNet income attributable to common stockholders$423.1 $363.9 $236.8 
Earnings Per Common ShareEarnings Per Common Share
Basic$9.45
 $9.23
 $2.08
Basic$7.04 $5.87 $4.00 
Diluted$9.39
 $9.13
 $2.05
Diluted$6.99 $5.84 $3.98 
Dividends per share$2.15
 $2.03
 $1.37
Share Data     Share Data
Weighted average shares outstanding used in basic per share calculations54,986,654
 61,261,288
 68,163,825
Weighted average common shares outstanding used in basic per common share calculationsWeighted average common shares outstanding used in basic per common share calculations60,114,670 61,942,969 59,239,608 
Plus: Dilutive securities324,378
 673,486
 853,384
Plus: Dilutive securities3,065,268 370,499 305,916 
Weighted average shares used in diluted per share calculations55,311,032
 61,934,774
 69,017,209
Weighted average common shares used in diluted per common share calculationsWeighted average common shares used in diluted per common share calculations63,179,938 62,313,468 59,545,524 
 
See the accompanying Notes to the Consolidated Financial Statements

F-5


Assurant, Inc.
Consolidated Statements of Comprehensive Income
Years Ended December 31, 2017, 20162020, 2019 and 20152018
 
 Years Ended December 31,
 202020192018
  (in millions) 
Net income$442.7 $386.8 $252.6 
Other comprehensive income (loss):
Change in unrealized gains on securities, net of taxes of $(63.5), $(153.1) and $93.7 for the years ended December 31, 2020, 2019 and 2018, respectively223.8 555.5 (342.3)
Change in unrealized gains on derivative transactions, net of taxes of $0.6, $0.4 and $(4.9) for the years ended December 31, 2020, 2019 and 2018, respectively(2.4)(1.3)18.4 
Change in credit related impairment losses, net of taxes of $(0.3) for the year ended December 31, 2020.1.2 
Change in non-credit related impairment losses, net of taxes of $(0.2), $(0.1) and $1.8 for the years ended December 31, 2020, 2019 and 2018, respectively0.6 0.4 (6.7)
Change in foreign currency translation, net of taxes of $3.8, $(1.1) and $2.6 for the years ended December 31, 2020, 2019 and 2018, respectively63.3 16.7 (94.2)
Amortization of pension and postretirement unrecognized net periodic benefit cost and change in funded status, net of taxes of $(3.2), $1.1 and $3.4 for the years ended December 31, 2020, 2019 and 2018, respectively (1)11.8 (4.4)(12.7)
Total other comprehensive income (loss)298.3 566.9 (437.5)
Total comprehensive income (loss)741.0 953.7 (184.9)
Less: Comprehensive income attributable to non-controlling interest(0.9)(4.2)(1.6)
Total comprehensive income (loss) attributable to common stockholders$740.1 $949.5 $(186.5)
 Years Ended December 31,
 2017 2016 2015
   (in millions)  
Net income$519.6
 $565.4
 $141.6
Other comprehensive income (loss):     
Change in unrealized gains on securities, net of taxes of $(66.3), $18.9, and $158.6, respectively121.9
 (36.2) (297.6)
Change in other-than-temporary impairment gains, net of taxes of $1.5, $1.0, and $2.2, respectively(2.7) (1.8) (4.2)
Change in foreign currency translation, net of taxes of $(2.3), $(0.4), and $5.1, respectively40.6
 (51.4) (143.0)
Amortization of pension and postretirement unrecognized net periodic benefit cost and change in funded status, net of taxes of $11.0, $(35.2), and $(4.1), respectively(20.4) 65.4
 7.6
Total other comprehensive income (loss)139.4
 (24.0) (437.2)
Total comprehensive income (loss)$659.0
 $541.4
 $(295.6)

(1)Change in year ended December 31, 2020 includes the prior service credit resulting from the February 2020 amendment of the Retirement Health Benefits Plan. Refer to Note 24 for further information.

See the accompanying Notes to the Consolidated Financial Statements

F-6


Assurant, Inc.
Consolidated Statements of Changes in Stockholders’ Equity
Years Ended December 31, 2017, 20162020, 2019 and 20152018
Preferred StockCommon StockAdditional
Paid-in
Capital
Retained
Earnings
Accumulated
Other
Comprehensive
Income
Treasury
Stock
Non-controlling InterestTotal
 (in millions, except per share amounts)
Balance, January 1, 2018$$1.5 $3,197.9 $5,697.3 $234.0 $(4,860.1)$10.9 $4,281.5 
Cumulative effect of change in accounting principles, net of taxes (1)— — — (40.6)48.1 — — 7.5 
Stock plan exercises— — 7.2 — — — — 7.2 
Stock plan compensation expense— — 57.1 — — — — 57.1 
Common stock dividends ($2.28 per share)— — — (133.8)— — — (133.8)
Acquisition of common stock— — (15.5)— — (132.3)— (147.8)
Net income— — — 251.0 — — 1.6 252.6 
Issuance of preferred stock2.9 — 273.5 — — — — 276.4 
Issuance of common stock— 0.1 975.4 — — — — 975.5 
Preferred stock dividends ($4.93 per share)— — — (14.2)— — — (14.2)
Change in equity of non-controlling interests— — — — — 9.4 9.4 
Other comprehensive loss— — — — (437.5)— — (437.5)
Balance, December 31, 2018$2.9 $1.6 $4,495.6 $5,759.7 $(155.4)$(4,992.4)$21.9 $5,133.9 
Stock plan exercises— — 7.1 — — — — 7.1 
Stock plan compensation expense— — 55.9 — — — — 55.9 
Common stock dividends ($2.43 per share)— — — (151.4)— — — (151.4)
Acquisition of common stock— — (20.9)— — (274.9)— (295.8)
Net income— — — 382.6 — — 4.2 386.8 
Preferred stock dividends ($6.52 per share)— — — (18.7)— — — (18.7)
Change in equity of non-controlling interest— — — (5.8)— — 3.2 (2.6)
Other comprehensive income— — — — 566.9 — — 566.9 
Balance, December 31, 2019$2.9 $1.6 $4,537.7 $5,966.4 $411.5 $(5,267.3)$29.3 $5,682.1 
Cumulative effect of change in accounting principles, net of taxes (2)— — — (20.4)— — — (20.4)
Stock plan exercises— — 8.6 — — — — 8.6 
Stock plan compensation expense— — 57.9 — — — — 57.9 
Common stock dividends ($2.55 per share)— — — (154.6)— — — (154.6)
Acquisition of common stock— — (20.3)— — (299.8)— (320.1)
Retirement of treasury stock (Note 2)— (1.0)(2,626.4)(2,672.3)— 5,299.7 — — 
Net income— — — 441.8 — — 0.9 442.7 
Preferred stock dividends ($6.50 per share)— — — (18.7)— — — (18.7)
Change in equity of non-controlling interest— — — 6.5 — — (25.2)(18.7)
Acquisition of non-controlling interests— — (0.7)— — — (1.6)(2.3)
Other comprehensive income— — — — 298.3 — — 298.3 
F-7


 
Common
Stock
 
Additional
Paid-in
Capital
 
Retained
Earnings
 
Accumulated
Other
Comprehensive
Income
 
Treasury
Stock
 Non-controlling Interest Total
 (in millions)
Balance, January 1, 2015$1.5
 $3,131.2
 $4,809.3
 $555.8
 $(3,316.5) $
 $5,181.3
Stock plan exercises
 (17.5) 
 
 
 
 (17.5)
Stock plan compensation expense
 38.8
 
 
 
 
 38.8
Change in tax benefit from share-based payment
     arrangements

 (4.1) 
 
 
 
 (4.1)
Dividends
 
 (94.2) 
 
 
 (94.2)
Acquisition of common stock
 
 
 
 (284.7) 
 (284.7)
Net income
 
 141.6
 
 
 
 141.6
Other comprehensive loss
 
 
 (437.2) 
 
 (437.2)
Balance, December 31,2015$1.5
 $3,148.4
 $4,856.7
 $118.6
 $(3,601.2) $
 $4,524.0
Stock plan exercises
 (19.8) 
 
 
 
 (19.8)
Stock plan compensation expense
 41.7
 
 
 
 
 41.7
Change in tax benefit from share-based payment
     arrangements

 5.6
 
 
 
 
 5.6
Dividends
 
 (125.4) 
 
 
 (125.4)
Acquisition of common stock
 
 
 
 (869.4) 
 (869.4)
Net income
 
 565.4
 
 
 
 565.4
Other comprehensive loss
 
 
 (24.0) 
 
 (24.0)
Balance, December 31, 2016$1.5
 $3,175.9
 $5,296.7
 $94.6
 $(4,470.6) $
 $4,098.1
Stock plan exercises
 (13.5) 
 
 
 
 (13.5)
Stock plan compensation expense
 35.5
 
 
 
 
 35.5
Dividends
 
 (119.0) 
 
 
 (119.0)
Acquisition of common stock
 
 
 
 (389.5) 
 (389.5)
Change in equity of non-controlling interest
 
 
 
 
 10.9
 10.9
Net income
 
 519.6
 
 
 
 519.6
Other comprehensive income
 
 
 139.4
 
 
 139.4
Balance, December 31, 2017$1.5
 $3,197.9
 $5,697.3
 $234.0
 $(4,860.1) $10.9
 $4,281.5
Balance, December 31, 2020$2.9 $0.6 $1,956.8 $3,548.7 $709.8 $(267.4)$3.4 $5,954.8 
(1)Amounts relate to: (i) the requirement to recognize the changes in fair value of equity securities directly within income (resulting in a reclassification of unrealized gains as of December 31, 2017 between accumulated other comprehensive income (“AOCI”) and retained earnings); (ii) the impact of adoption of the new revenue recognition standard for revenues from service contracts and sales of products; and (iii) the reclassification from AOCI to retained earnings for stranded tax effects resulting from the U.S. Tax Cuts and Jobs Act. 
(2)Amount relates to the adoption of a new accounting standard for accounting for expected credit losses for assets held at amortized cost, which established allowances for such expected credit losses as of January 1, 2020. See Notes 2 and 5 for additional information.


See the accompanying Notes to the Consolidated Financial Statements
F-8


Assurant, Inc.
Consolidated Statements of Cash Flows
Years Ended December 31, 2017, 20162020, 2019 and 20152018
Years Ended December 31,
 202020192018
 (in millions)
Operating activities
Net income attributable to stockholders$441.8 $382.6 $251.0 
Adjustments to reconcile net income to net cash provided by operating activities:
Noncash revenues, expenses, gains and losses included in income:
Deferred tax expense191.6 89.5 21.4 
Amortization of deferred gains on disposal of businesses(10.7)(14.3)(56.9)
Depreciation and amortization144.3 125.8 126.9 
Net realized losses (gains) on investments, including impairment losses16.2 (66.3)62.7 
Loss on extinguishment of debt31.4 
Net losses on sales of businesses and buildings17.0 21.9 
Stock based compensation expense57.9 55.9 57.1 
Other intangible asset impairment2.7 16.2 20.8 
Goodwill impairment137.8 
Iké related charges, net of derivative gains (1)1.7 163.0 
Changes in operating assets and liabilities:
Change in insurance policy reserves and expenses988.1 1,680.5 549.6 
Change in premiums and accounts receivable186.1 (63.7)(220.2)
Change in commissions payable169.3 102.3 (10.7)
Change in reinsurance recoverable(233.3)(396.9)609.0 
Change in reinsurance balance payable3.5 24.8 3.8 
Change in funds withheld under reinsurance37.9 44.6 (104.7)
Change in deferred acquisition costs and value of business acquired (2)(546.8)(889.4)(602.4)
Change in taxes receivable (3)24.3 26.6 137.3 
Change in other assets and other liabilities(257.0)100.1 (209.9)
Other(13.4)(16.3)
Net cash provided by operating activities1,342.0 1,413.4 656.7 
Investing activities
Sales of:
Fixed maturity securities available for sale627.6 2,105.8 3,513.8 
Equity securities44.0 118.1 66.7 
Other invested assets113.1 128.9 90.6 
Subsidiaries, net of cash transferred (4)60.6 
Iké foreign currency hedge (1)22.0 
Maturities, calls, prepayments, and scheduled redemption of:
Fixed maturity securities available for sale1,047.0 713.8 820.8 
Commercial mortgage loans on real estate64.0 65.5 120.6 
Purchases of:
Fixed maturity securities available for sale(2,080.2)(2,960.6)(4,373.6)
Equity securities(50.5)(87.1)(62.4)
Commercial mortgage loans on real estate(8.5)(117.3)(215.4)
Other invested assets (5)(102.4)(76.5)(54.8)
Property and equipment and other(121.2)(110.3)(82.8)
Subsidiary, net of cash transferred (6)(458.6)(7.6)(1,110.7)
Net cash outflow related to sale of interests in Iké and termination of put/call obligations (1)(73.3)
Consolidated investment entities (Note 9):
Purchases of investments(353.1)(1,311.0)(1,774.8)
Sale of investments550.2 935.1 848.5 
Change in short-term investments41.7 (24.4)(52.2)
Other3.0 7.8 2.6 
Net cash used in investing activities(735.2)(619.8)(2,202.5)
Financing activities
Issuance of mandatory convertible preferred stock, net of issuance costs (Note 20)276.4 
Issuance of debt, net of issuance costs (Note 19)243.7 346.7 1,285.7 
Repayment of debt, including tender offer premium (Note 19)(379.6)(350.0)
Issuance of collateralized loan obligation notes (Note 9)398.6 842.5 
Issuance of debt for consolidated investment entities (Note 9)189.1 637.3 
Repayment of debt for consolidated investment entities (Note 9)(1.2)(319.3)(591.6)
Borrowing under secured revolving credit facility200.0 
Payments on secured revolving credit facility(200.0)
Acquisition of common stock(297.0)(271.8)(139.3)
Common stock dividends paid(154.6)(151.3)(133.8)
Preferred stock dividends paid(18.7)(18.7)(14.2)
Employee stock purchases and withholdings(10.3)19.7 15.7 
Proceeds from transfer of rights to ACA recoverables (Note 4)26.7 
Proceeds repaid on transfer of rights to ACA recoverable(26.7)
Non-controlling interest9.2 
Other (7)(19.3)0.1 
Net cash (used in) provided by financing activities(264.8)(179.2)1,838.0 
Effect of exchange rate changes on cash and cash equivalents19.5 (1.3)(35.0)
Change in cash and cash equivalents361.5 613.1 257.2 
Cash and cash equivalents at beginning of period1,867.1 1,254.0 996.8 
Cash and cash equivalents at end of period$2,228.6 $1,867.1 $1,254.0 
Supplemental information:
Income taxes paid$98.5 $93.1 $93.9 
Interest paid on debt$103.6 $103.2 $79.5 
(1)Relates to Iké disposition and related financing. Refer to Note 4 for additional information.
 Years Ended December 31,
 2017 2016 2015
 (in millions)
Operating activities     
Net income$519.6
 $565.4
 $141.6
Adjustments to reconcile net income to net cash provided by operating activities:     
Noncash revenues, expenses, gains and losses included in income:     
Deferred tax (benefit) expense (1)(4.2) 25.0
 (3.9)
Amortization of deferred gain and gains on disposal of businesses(103.9) (394.5) (13.0)
Depreciation and amortization115.7
 125.1
 137.1
Net realized gains on investments (2)(30.1) (162.2) (31.8)
Loss on extinguishment of debt
 23.0
 
Stock based compensation expense35.5
 41.6
 38.8
Income from real estate joint ventures(14.7) (15.7) (23.6)
Gain on pension plan curtailment
 (29.6) 
Other intangible asset impairment2.0
 16.1
 1.0
Changes in operating assets and liabilities:     
Change in premium stabilization program receivables (3)30.3
 487.6
 (136.6)
Change in insurance policy reserves and expenses (4)1,388.2
 197.3
 454.2
Change in premiums and accounts receivable(10.3) (212.5) 185.6
Change in reinsurance recoverable(936.1) (240.6) (155.7)
Change in reinsurance balance payable52.5
 (41.1) (13.7)
Change in funds withheld under reinsurance64.6
 15.9
 26.5
Change in deferred acquisition costs and value of business acquired(358.8) (229.5) (234.7)
Change in inventory associated with mobile business7.4
 4.6
 (27.3)
Change in accounts payable and other liabilities(35.3) (62.8) (165.0)
Change in income taxes(105.5) 7.2
 (15.9)
Other(86.5) (11.7) 66.3
Net cash provided by operating activities530.4
 108.6
 229.9
Investing activities 
Sales of:     
Fixed maturity securities available for sale2,923.1
 2,963.5
 2,380.8
Equity securities available for sale97.5
 223.3
 181.9
Other invested assets62.8
 82.1
 68.5
Property, buildings and equipment (5)26.2
 
 
Subsidiary, net of cash transferred (6)
 873.9
 49.9
Commercial mortgage loan on real estate (7)
 268.8
 
Maturities, calls, prepayments, and scheduled redemption of:     
Fixed maturity securities available for sale831.9
 739.0
 665.5
Commercial mortgage loans on real estate122.7
 120.7
 253.4
Purchases of:     
Fixed maturity securities available for sale(3,547.2) (4,260.0) (2,747.4)
Equity securities available for sale(24.4) (200.5) (185.0)
Commercial mortgage loans on real estate(165.0) (116.6) (149.0)
Other invested assets(46.5) (98.5) (29.3)
Property and equipment and other(62.1) (85.2) (114.9)
Subsidiary, net of cash transferred (6)(129.1) (63.2) (16.9)
Consolidated investment entities (7):     
Purchases of investments(663.8) 
 
Sale of investments81.9
 
 
Change in short-term investments(53.9) 273.2
 (196.7)
Other4.7
 5.1
 103.5
Net cash (used in) provided by investing activities(541.2) 725.6
 264.3
Financing activities     
Issuance of debt
 249.6
 
Repayment of debt, including extinguishment
 (373.0) 
Issuance of collateralized loan obligation notes (7)

368.0
 
 
Issuance of debt for consolidated investment entities (7)303.9
 
 
Repayment of debt for consolidated investment entities (7)(221.1) 
 
Acquisition of common stock(388.9) (863.1) (292.9)
Dividends paid(119.0) (125.3) (94.2)
Withholding on stock based compensation19.5
 26.0
 24.7
Non-controlling interest10.9
 
 
Other
 5.5
 (100.0)
Net cash used in financing activities(26.7) (1,080.3) (462.4)
Effect of exchange rate changes on cash and cash equivalents2.3
 (16.1) (56.2)
Cash included in business classified as held for sale
 5.9
 (5.9)
Change in cash and cash equivalents(35.2) (256.3) (30.3)
Cash and cash equivalents at beginning of period1,032.0
 1,288.3
 1,318.6
Cash and cash equivalents at end of period$996.8
 $1,032.0
 $1,288.3
Supplemental information:     
Income taxes paid$18.8
 $226.1
 $80.1
Interest on debt paid$48.1
 $56.2
 $54.8
(2)Refer to Notes 13 and 16 for further detail on amortization of DAC and VOBA, respectively.
(1)2017 includes the one-time $177.0 million benefit from the reduction of net deferred tax liabilities following the enactment of the U.S. Tax Cuts and Jobs Act. Refer to Note 9 - Income Taxes, for more information.
(2)2016 includes $146.7 million of gains included in the overall net gain from the sale of Assurant Employee Benefits.
(3)Represents items related to estimated receivables introduced by the Affordable Care Act associated with the runoff of the former Assurant Health business.
(4)Includes charges and reserve activity associated with the premium deficiency reserve established for Assurant Health in 2015.
(5)2017 represents total cash received from the sale of a building that had been the headquarters of our Employee Benefits business.
(6)2017 primarily includes the acquisition of Green Tree Insurance Agency, Inc. 2016 includes the sale of our Employee Benefits segment mainly through reinsurance transactions and supplemental and small group self-funded business; the acquisition of American Title and the purchase of renewal rights to the National Flood Insurance block of business of Nationwide Mutual Insurance Company and other immaterial subsidiaries. 2015 includes the sale of American Reliable Insurance Co. and certain assets related to our vehicle title administration services business and supplemental and small group self-funded businesses; the acquisition of certain other entities.
(7)Relates to cash flows from our variable interest entities. Refer to Note 6 - Variable Interest Entities, for further information.
(3)The year ended December 31, 2020 includes receipt of $204.9 million federal tax refund, which includes interest, related to the ability to carryback net operating losses to prior periods under the CARES Act. Refer to Note 12 for additional information.
(4)The year ended December 31, 2018 represents cash received, net of cash transferred, from the sale of Mortgage Solutions ($36.7 million) and Time Insurance Company ($23.9 million). For additional information, refer to Note 4.
(5)The year ended December 31, 2020 includes loan to Iké Grupo. Refer to Note 4 for additional information.
(6)Amounts for the year ended December 31, 2020 primarily consists of $135.8 million in cash consideration for the acquisition of American Financial & Automotive Services, Inc,. net of $39.6 million of cash acquired, $276.8 million in cash consideration for the acquisition of HYLA, Inc., net of $72.0 million of cash acquired, and $46.0 million in total cash consideration, net of $23.9 million of cash acquired for 4 business acquisitions within the Global Lifestyle business. Refer to Note 3 for additional information. Amounts for the year ended December 31, 2018 primarily consist of $1.49 billion of cash used to fund a portion of the total purchase price of the TWG acquisition, inclusive of the $595.9 million repayment of pre-existing TWG debt at the acquisition date, net of $380.1 million of TWG cash acquired. Refer to Note 3 for further information.
(7)Amounts for the year ended December 31, 2019 relates to the settlement of a contingent payable from the Company’s acquisition of certain renewal rights in a prior year.

See the accompanying Notes to the Consolidated Financial Statements

F-9


Assurant, Inc.
Notes to the Consolidated Financial Statements
(in millions except number of shares and per share amounts)

1. Nature of Operations
Assurant, Inc. (the “Company”) is a holding company whose subsidiaries globally provide risk managementglobal provider of lifestyle and housing solutions that support, protect and connect major consumer purchases. The Company partners with leading brands to develop innovative products and services and to deliver enhanced customer experience. The Company operates in North America, Latin America, Europe and Asia Pacific through 3 operating segments: Global Lifestyle, Global Housing and Global Preneed. Through its Global Lifestyle segment, the Company provides mobile device solutions and extended service products and related services for consumer electronics and appliances (referred to as “Connected Living”); vehicle protection and related services (referred to as “Global Automotive”); and credit protection and other insurance products (referred to as “Global Financial Services and Other”). Through its Global Housing segment, the Company provides lender-placed homeowners insurance, lender-placed manufactured housing insurance and lifestyle markets, protecting where consumers livelender-placed flood insurance (referred to as “Lender-placed Insurance”); renters insurance and related products (referred to as “Multifamily Housing”); and voluntary manufactured housing insurance, voluntary homeowners insurance and other specialty products (referred to as “Specialty and Other”). Through its Global Preneed segment, the goods they buy.Company provides pre-funded funeral insurance, final need insurance and related services.
The CompanyCompany’s common stock is traded on the New York Stock Exchange under the symbol "AIZ."“AIZ.”
Through its operating subsidiaries, the Company provides mobile device protection products and services; extended service contracts and related services for consumer electronics and appliances; vehicle protection services; credit insurance; pre-funded funeral insurance and annuity products; lender-placed homeowners insurance; manufactured housing and flood insurance; renters insurance and related products; and field services, valuation services and other property risk management services.
2. Summary of Significant Accounting Policies
Basis of Presentation
The Consolidated Financial Statements have been prepared in accordance with accounting principles generally accepted in the United States of America (“GAAP”). Amounts are presented in United States of America (“U.S.”) dollarsDollars and all amounts are in millions, except for number of shares, per share amounts and number of securities. Certain prior period amounts have been reclassified to conform to the 20172020 presentation. The Consolidated Financial Statements include the results of our acquisition of TWG Holdings Limited and its subsidiaries (“TWG”) from June 1, 2018.
Principles of Consolidation
The Consolidated Financial Statements include the accounts of the Company, all of the controlled subsidiaries (generally through a greater than 50% ownership of voting rights and voting interests), and variable interest entities (“VIEs”) of which the Company is the primary beneficiary. Equity investments in entities that we dothe Company does not consolidate, but where we havethe Company has significant influence or where we havethe Company has more than a minor influence over the entity’s operating and financial policies, are accounted for under the equity method. Non-controlling interest consists of equity that is not attributable directly or indirectly to the Company. All material inter-company transactions and balances are eliminated in consolidation. In order to facilitate the Company’s closing process, financial information from certain foreign subsidiaries and affiliates is reported on a one to three-month lag.
Use of Estimates
The preparation of financial statements requires management to make estimates and assumptions that affect the reported amounts. The items affected by the use of estimates include but are not limited to, investments, premiumsreinsurance recoverables, premium and accounts receivable, reinsurance recoverables,receivables, deferred acquisition costs (“DAC”), value of business acquired (“VOBA”), deferred income taxes and associated valuation allowances, goodwill, intangible assets, future policy benefits and expenses, unearned premiums, claims and benefits payable, deferred gain on disposal of businesses, pension and post-retirement liabilities and commitments and contingencies. The estimates are sensitive to market conditions, investment yields, mortality, morbidity, commissions and other acquisition expenses, policyholder behavior and other factors. Actual results could differ from the estimates recorded. The Company believes all amounts reported are reasonable and adequate.
Fair Value
The Company uses an exit price for its fair value measurements. An exit price is defined as the amount received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. In measuring fair value, the Company gives the highest priority to unadjusted quoted prices in active markets for identical assets or liabilities and the lowest priority to unobservable inputs. See Note 710 for furtheradditional information.
F-10


Foreign Currency Translation
For foreign affiliates where the local currency is the functional currency, unrealized foreign currency translation gains and losses net of deferred income taxes have been reflected in accumulated other comprehensive income (“AOCI”). Other than for two of our wholly ownedthe Company’s Canadian subsidiaries, deferred taxes have not been provided for unrealized currency translation gains and losses since the Company intends to indefinitely reinvest the earnings in these other jurisdictions. Transaction gains and losses on assets and liabilities denominated in foreign currencies are recorded in underwriting, general and administrative expenses in the consolidated statements of operations during the period in which they occur.

Management generally identifies highly inflationary markets as those markets whose cumulative inflation rates over a three-year period exceeds 100%, in addition to considering other qualitative and quantitative factors. Beginning July 1, 2018, as a result of the classification of Argentina’s economy as highly inflationary, the functional currency of our Argentina subsidiaries was changed from the local currency to U.S. Dollars. The subsidiaries’ non-U.S. Dollar denominated monetary assets and liabilities have been subject to remeasurement since July 1, 2018. For the years ended December 31, 2020, 2019 and 2018, the remeasurement resulted in $7.5 million, $18.4 million and $17.2 million, respectively, of net pre-tax losses which the Company classified within underwriting, general and administrative expenses in the consolidated statements of operations. Based on the relative size of the subsidiaries’ operations and net assets subject to remeasurement, the Company does not anticipate the ongoing remeasurement to have a material impact on the Company’s results of operations or financial condition.
Variable Interest Entities
The Company may enter into agreements with other entities that are deemed to be VIEs. Entities whichthat do not have sufficient equity at risk to allow the entity to finance its activities without additional financial support or in which the equity investors, as a group, do not have the characteristic of a controlling financial interest are referred to as VIEs. A VIE is consolidated by the variable interest holder that is determined to have the controlling financial interest (“primary(the “primary beneficiary”) as a result of having both the power to direct the activities of a VIE that most significantly impact the VIE’s economic performance and the obligation to absorb losses or right to receive benefits from the VIE that could potentially be significant to the VIE. The Company determines whether it is the primary beneficiary of an entity subject to consolidation based on a qualitative assessment of the VIE’s capital structure, contractual terms, the nature of the VIE’s operations and purpose and the Company’s relative exposure to the related risks of the VIE on the date it becomes initially involved in the VIE. The Company holds both consolidated and non-consolidated VIEs. ThePrior to the deconsolidation in the third quarter of 2020, the consolidated collateralized loan obligation (“CLO”) entities meetmet the definition of a collateralized financing entity in the consolidation guidance.entity. See Note 69 for furtheradditional information. Financial information from certain consolidated VIEs are reported on a lag including CLOs and real estate funds that were reported on a three-month lag prior to the deconsolidation.
Investments
Fixed maturity and equity securities are classified as available-for-sale as defined in the investments guidance and are reported at fair value. If the fair value is higher than the amortized cost for fixed maturity securities, or at cost for equity securities, the excess is an unrealized gain; and, if lower than amortized cost, the difference is an unrealized loss. Net unrealized gains and losses on securities classified as available-for-sale, less deferred income taxes, are included in AOCI.
Effective January 1, 2020, the Company adopted certain changes to the accounting and reporting for impairments involving available for sale securities, including presentation of credit-related impairments as an allowance rather than as an other-than-temporary impairment, eliminating duration of unrealized losses as a consideration when assessing recognition of an impairment, recognition of credit impairments upon purchase of securities as applicable, and requiring reversals of previously recognized credit-related impairments when applicable.
For available for sale fixed maturity securities in an unrealized loss position for which the Company does not intend to sell or for which it is more likely than not that the Company would not be required to sell before an anticipated recovery in value, the Company evaluates whether the decline in fair value has resulted from credit losses or other factors. In making this assessment, the Company considers the extent to which fair value is less than amortized cost basis, changes to the credit rating of the security by a nationally recognized statistical ratings organization and any adverse conditions specifically related to the security, industry or geographic area, among other factors. If this assessment indicates a potential credit loss may exist, the present value of cash flows expected to be collected are compared to the security’s amortized cost basis. If the present value of cash flows expected to be collected is less than the amortized cost basis, a credit-related impairment exists, and a charge to income and an associated allowance for credit losses is recorded for the credit-related impairment. Any impairment not related to credit losses is recorded through other comprehensive income. The amount of the allowance for credit losses is limited to the amount by which fair value is less than the amortized cost basis. Upon recognizing a credit-related impairment, the cost basis of the security is not adjusted.
Subsequent changes in the allowance for credit losses are recorded as provision for, or reversal of, credit loss expense. For fixed maturities where the Company records a credit loss, a determination is made as to the cause of the impairment and
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whether the Company expects a recovery in the value. Write-offs are charged against the allowance when management concludes the financial asset is uncollectible. For fixed maturities where the Company expects a recovery in value, the effective yield method is utilized, and the investment is amortized to par.
For available for sale fixed maturity securities that the Company intends to sell, or for which it is more likely than not that the Company will be required to sell before recovery of its amortized cost basis, the entire impairment loss, or difference between the fair value and amortized cost basis of the security, is recognized in net realized gains (losses). The new cost basis of the security is the previous amortized cost basis less the impairment recognized and is not adjusted for any subsequent recoveries in fair value.
The Company reports receivables for accrued investment income separately from fixed maturities available for sale and elected not to measure allowances for credit losses for accrued investment income as uncollectible balances are written off in a timely manner.
Equity securities that have readily determinable fair values are measured at fair value with changes in fair value recognized in net realized gains (losses) on investments on the Company’s consolidated statements of operations. The Company has certain equity investments that do not have readily determinable fair values and the Company has elected the measurement alternative to carry such investments at cost, less impairment and to mark to fair value when observable prices in identical or similar investments from the same issuer occur.
Equity securities accounted for under the measurement alternative are impaired if a qualitative assessment based upon several indicators such as earnings performance, offers to sell or purchase, ability to continue as a going concern and macroeconomic factors indicates the equity investment is impaired and the fair value of the investment is less than its carrying value. If a qualitative assessment indicates impairment a quantitative analysis which uses probability weighted potential outcomes is performed to determine the amount of the impairment to be recognized that result in a fair value measurement.
Commercial mortgage loans on real estate are reported at unpaid principal balances, adjusted for amortization of premium or discount, less any allowance for credit losses. The allowance for the Company’s commercial mortgage loans is based on the present value of expected future cash flows discounted at the loan’s effective interest rate, utilizing a probability-of-default and loss given default methodologies, which incorporate various probability weighted economic scenarios. The probability of default is estimated using macroeconomic factors as well as individual loan characteristics, including loan-to-value (“LTV”) and debt service coverage ratios (“DSC”), loan term, collateral type, geography and underlying credit. The loss given default is driven primarily by the type and value of underlying collateral, and to a lesser extent by expected liquidation costs and time to recovery. Each loan is analyzed individually based on loan-specific data elements to estimate the expected loss and then aggregated.
The Company places loans on nonaccrual status after 90 days of delinquent payments (unless the loans are secured and in the process of collection). A loan may be placed on nonaccrual status before this time if information is available that suggests collection is unlikely. The Company charges off loan and accrued interest balances that are deemed uncollectible. Charge offs are recorded to net income in the period deemed uncollectible. Refer to Note 5 for further details on the allowance for credit losses on commercial mortgage loans.
Prior to January 1, 2020, the allowance for loan loss was based on management’s analysis of factors including actual loan loss experience, specific events based on geographical, political or economic conditions, industry experience, loan groupings that have probable and estimable losses and individually impaired loan loss analysis. A loan iswas considered individually impaired when it becomesbecame probable that the Company willwould be unable to collect all amounts due, including principal and interest, according to the contractual terms of the loan agreement. Indicative factors of impairment include,included, but arewere not limited to, whether the loan iswas current, the value of the collateral and the financial position of the borrower. If a loan iswas individually impaired, the Company usesused one of the following valuation methods based on the individual loans’loan’s facts and circumstances to measure the impairment amount: (1) the present value of expected future cash flows, (2) the loan’s observable market price, or (3) the fair value of collateral. Changes in the allowance for loan losses arewas recorded in net realized losses on investments, excluding other-than-temporary impairment (“OTTI”) losses.
The Company places loans on non-accrual status after 90 days of delinquent payments (unless the loans are both well secured and in the process of collection). A loan may be placed on non-accrual status before this time if information is available that suggests its impairment is probable.
Short-term investments include money market fundssecurities and short maturity investments.other investments with durations of one year or less, but greater than three months, between the date of purchase and maturity. These amounts are reported at cost or amortized cost, which approximates fair value.
Other investments consist primarily of investments in joint ventures, partnerships, equity investments that do not have readily determinable fair values, invested assets associated with a modified coinsurance arrangement, invested assets associated with the Assurant Investment Plan (“AIP”(the “AIP”), the American Security Insurance Company ("ASIC"Investment Plan (the “ASIC”) and the Assurant Deferred Compensation Plan (“ADC”(the “ADC”), as well as policy loans. The joint ventures and partnerships are valued according to the equity method of accounting. In applying the equity method, the Company uses financial information provided by the investee, generally on a three monththree-month lag. The invested assets related to the modified coinsurance arrangement, the AIP,
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the ASIC and the ADC are classified as trading securities as defined in the investment guidance.securities. The equity investments are accounted for under the cost method.measurement alternative. Policy loans are reported at unpaid principal balances, which do not exceed the cash surrender value of the underlying policies.
Realized gains and losses on sales of investments are recognized on the specific identification basis.
Investment income is recorded as earned and reported net of investment expenses. The Company uses the interest method to recognize interest income on its commercial mortgage loans.
The Company anticipates prepayments of principal in the calculation of the effective yield for mortgage-backed securities and structured securities. The retrospective method is used to adjust the effective yield for the majority of the Company’s mortgage-backed and structured securities. For credit-sensitive structured securities, which represent beneficial interests in Company issued CLOs that are not of high credit quality or other structured securities that have been impaired, the effective yield is recalculated on a prospective basis.
Total Other-Than-Temporary ImpairmentOTTI Losses 
Prior to January 1, 2020, the Company separated OTTI losses of a debt security into two components of credit and non-credit losses. For debt securities with credit losses and non-credit losses or gains, total other-than-temporary impairment (“OTTI”)OTTI losses iswas the total of the decline in fair value from either the most recent OTTI determination or a prior period end in which the fair value declined until the current period end valuation date. This amount doesdid not include any securities that had fair value

increases. For equity securities and debt securities that the Company hashad either the intent to sell or if it iswas more likely than not that it willwould be required to sell for equity securities that have anbelow amortized cost, total OTTI or for debt securities if there are only credit losses total other-than-temporary impairment losses iswere the total amount by which the fair value of the security iswas less than its amortized cost basis at the period end valuation date and the decline in fair value iswas deemed to be other-than-temporary.OTTI.
WhenThe amount of the OTTI related to a declinecredit loss was recognized in earnings, and the amount of the OTTI related to other, non-credit factors (e.g., interest rates, market conditions, etc.) was recorded as a component of other comprehensive income. The difference between the amortized cost of the security and the present value is consideredof projected future cash flows expected to be other-than-temporary for equity method investments,collected represented a credit loss that was recognized in earnings. If the carryingestimated fair value was less than the present value of these investments is written down, or impaired,projected future cash flows expected to fair value.be collected, this portion of OTTI represented a non-credit loss that was recorded in other comprehensive income.
Cash and Cash Equivalents
The Company considers cash on hand, all operating cashhighly liquid securities and working capital cashother investments with durations of three months or less between the date of purchase and maturity to be cash equivalents. These amounts are carried at cost, which approximates fair value. Cash balances are reviewed at the end of each reporting period to determine if negative cash balances exist. If negative cash balances exist, the cash accounts are netted with other positive cash accounts of the same bank provided the right of offset exists between the accounts. If the right of offset does not exist, the negative cash balances are reclassified to accounts payable.payable and other liabilities.
Restricted cash and cash equivalents, of $14.6 million and $12.8 million at December 31, 2020 and 2019, respectively, principally related to cash deposits involving insurance programs with restrictions as to withdrawal and use, are classified within cash and cash equivalents in the consolidated balance sheets.
Reinsurance
For both ceded and assumed reinsurance, risk transfer requirements must be met for reinsurance accounting to apply. If risk transfer requirements are not met, the contract is accounted for as a deposit, resulting in the recognition of cash flows under the contract through a deposit asset or liability and not as revenue or expense. To meet risk transfer requirements, a reinsurance contract must include both insurance risk, consisting of both underwriting and timing risk, and a reasonable possibility of a significant loss for the assuming entity. Similar risk transfer criteria are used to determine whether directly written insurance contracts should be accounted for as insurance or as a deposit.
Reinsurance recoverables include amounts related to paid benefits and estimated amounts related to unpaid policy and contract claims, future policyholder benefits and policyholder contract deposits. The cost of reinsurance is recognized as a reduction to premiums earned over the terms of the underlying reinsured policies using assumptions consistent with those used to account for the policies. Amounts recoverable from reinsurers are estimated in a manner consistent with claim and claim adjustment expense reserves or future policy benefits reserves and are reported in the consolidated balance sheets. The cost of reinsurance related to long-duration contracts is recognized over the life of the underlying reinsured policies. The ceding of insurance does not discharge the Company’s primary liability to insureds, thus a credit exposure exists to the extent that any reinsurer is unable to meet the obligation assumed in the reinsurance agreements. To mitigate this exposure to reinsurancereinsurer insolvencies, the Company evaluates the financial condition of its reinsurers and typically holds collateral (in the form of funds withheld, trusts and letters of credit) as security under the reinsurance agreements. An
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Effective January 1, 2020, the Company adopted the expected credit loss model for reinsurance recoverables. The Company uses a probability of default and loss given default methodology in estimating the allowance, whereby the credit ratings of reinsurers are used in determining the probability of default. The allowance is established for reinsurance recoverables on paid and unpaid future policy benefits and claims and benefits. Prior to applying default factors, the net exposure to credit risk is reduced for any collateral for which the right of offset exists, such as funds withheld, assets held in trust and letters of credit, which are part of the reinsurance arrangements, with adjustments to include consideration of credit exposure on the collateral. The methodology used by the Company incorporates historical default factors for each reinsurer based on their credit rating using comparably rated bonds as published by a major ratings service. The allowance is based upon the Company’s ongoing review of amounts outstanding, length of collection periods, changes in reinsurer credit standing and other relevant factors.
Prior to January 1, 2020, an allowance for doubtful accounts iswas recorded on the basis of periodic evaluations of balances due from reinsurers (net of collateral), reinsurer solvency, management’shistorical collection experience and current economic conditions.
Funds withheldheld under reinsurance represent amounts contractually held from assuming companies in accordance with reinsurance agreements.
Reinsurance premiums assumed are calculated based upon payments received from ceding companies together with accrual estimates, which are based on both payments received and in force policy information received from ceding companies. Any subsequent differences arising on such estimates are recorded in the period in which they are determined.
Premiums and Accounts Receivable
Premiums and accounts receivable includes insurance premiums receivable from policyholders and amounts due from sponsors or agents.Effective January 1, 2020, the Company adopted the expected credit loss model for premiums and accounts receivable. For receivables due directly from the insured or consumer, the allowance for credit losses is generally calculated by aging the receivable balances and applying default factors based on the Company’s historical collection data. For receivables due from product sponsors or agents, receivable balances are generally segregated by the sponsor or agent and an appropriate default factor is determined based on creditworthiness, billing terms and aging of balances. The financial exposure of a credit loss is determined net of offsets (such as related unearned premium reserves for consumer receivables and receivables net of commissions payable, profit share liabilities and captive reinsurance for balances due from sponsors/agents) prior to applying a default factor. Prior to January 1, 2020, an allowance for doubtful accounts was recorded on the basis of periodic evaluations of balances due from third parties, considering historical collection experience, solvency and current economic conditions.
Deferred Acquisition Costs
Only direct and incremental costs associated with the successful acquisition of new or renewal insurance contracts are deferred to the extent that such costs are deemed recoverable from future premiums or gross profits. Acquisition costs primarily consist of commissions and premium taxes. Certain direct response advertising expenses are deferred when the primary purpose of the advertising is to elicit sales to customers who can be shown to have specifically responded to the advertising and the direct response advertising results in probable future benefits.
All other acquisition-related costs, including those related to general advertising and solicitation, market research, agent training, product development, unsuccessful sales and underwriting efforts, as well as all indirect costs, are expensed as incurred.
Premium deficiency testing is performed annually and generally reviewed quarterly. Such testing involves the use of assumptions including the anticipation of investment income to determine if anticipated future policy premiums are adequate to recover all DAC and related claims, benefits and expenses. To the extent a premium deficiency exists, it is recognized immediately by a charge to the consolidated statement of operations and a corresponding reduction in DAC. If the premium deficiency is greater than unamortized DAC, a liabilityloss (and related liability) is accruedrecorded for the excess deficiency.
Short Duration Contracts
Acquisition costs relating to extended service contracts, vehicle service contracts, mobile device protection, credit insurance, lender-placed homeowners insurance and flood, multi-familymultifamily housing and manufactured housing insurance are amortized over the term of the contracts in relation to premiums earned. These acquisition costs consist primarily of advance commissions paid to agents.
Acquisition costs relating to disposed lines of business (group term life, group disability, group dental, and group vision) consist primarily of compensation to sales representatives. These acquisition costs are front-end loaded; thus, they are deferred and amortized over the estimated terms of the underlying contracts.

Long Duration Contracts
Acquisition costs for pre-funded funeral (“preneed”) life insurance policies issued prior to 2009, final need insurance policies and certain life insurance policies no longer offered are deferred and amortized in proportion to actual and anticipated future premiums over the premium-paying period. These acquisition costs consist primarily of first year commissions paid to agents.
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For preneed investment-type annuities, preneed life insurance policies with discretionary death benefit growth issued after January 1, 2009, universal life insurance policies, and investment-type annuities no longer offered, DAC is amortized in proportion to the present value of estimated gross profits from investment, mortality, expense margins and surrender charges over the estimated life of the policy or contract. Estimated gross profits include the impact of unrealized gains or losses on investments as if these gains or losses had been realized, with corresponding credits or charges included in AOCI. The assumptions used for the estimates are consistent with those used in computing the policy or contract liabilities.
Property and Equipment
Property and equipment are reported at cost less accumulated depreciation. Depreciation is calculated on a straight-line basis over estimated useful lives with a maximum of 39.5 years for buildings, a maximum of seven years for furniture and a maximum of five years for equipment. Expenditures for maintenance and repairs are charged to income as incurred. Expenditures for improvements are capitalized and depreciated over the remaining useful life of the asset.
Property and equipment also includesinclude capitalized software costs, which representcomprised of purchased software as well as certain internal and external costs incurred during the application development stage that directly relatedrelate to obtaining, developing or upgrading internal use software. Such costs are capitalized and amortized using the straight-line method over their estimated useful lives, not to exceed 15 years. Property and equipment are assessed for impairment when impairment indicators exist. See Note 4 for further information on the impairment of long-lived assets related to the exit of the health insurance market.
Goodwill 
Goodwill represents the excess of acquisition costs over the net fair value of identifiable assets acquired and liabilities assumed in a business combination. Goodwill is deemed to have an indefinite life and is not amortized, but rather is tested at least annually for impairment. We review ourThe Company performs the annual goodwill annually in the fourth quarter for impairment test as of October 1 each year, or more frequently if indicators of impairment exist. We regularly assess whether any indicators of impairment exist. Such indicators include, but are not limited to:include: a significant adverse change in legal factors, an adverse action or assessment by a regulator, unanticipated competition, loss of key personnel or a significant decline in ourthe Company’s expected future cash flows due to changes in company-specific factors or the broader business climate. The evaluation of such factors requires considerable management judgment.
Goodwill is tested for impairment at the reporting unit level, which is either at the operating segment or one level below, if that component is a business for which discrete financial information is available and segment management regularly reviews such information. Components within an operating segment can be aggregated into one reporting unit if they have similar economic characteristics.
At the time of the annual goodwill test, the Company has the option to first assess qualitative factors to determine whether it is necessary to perform a quantitative goodwill impairment test. The Company is required to perform an additional quantitative step if it determines qualitatively that it is more likely than not (likelihood of more than 50 percent) that the fair value of a reporting unit is less than its carrying amount, including goodwill. Otherwise, no further testing is required.
If the Company does not take the option to perform the qualitative assessment or the qualitative assessment performed indicatesdetermines that it is more likely than not that the reporting unit’s fair value is less than the carrying value, or otherwise elects to perform the quantitative testing, the Company compares the estimated fair value of the reporting unit with its net book value. If the reporting unit’s estimated fair value exceeds its net book value, goodwill is deemed not to be impaired, and no further testing is necessary.impaired. If the reporting unit’s net book value exceeds its estimated fair value, an impairment loss will be recognized for the amount by which the reporting unit'sunit’s carrying amount exceeds its fair value, not to exceed the carrying amount of goodwill in that reporting unit.
In fourth quarter 2017, the Company performed a qualitative assessment Refer to Note 15 for each of its Global Housing, Global Lifestyle and Global Preneed reporting units. Basedfurther details on this assessment, the Company determined that it was more likely than not that the reporting units' fair values were more than their carrying amounts and therefore furthergoodwill impairment testing was not necessary.  
In the fourth quarter 2016, the Company performed quantitative tests on its reporting units and concluded that the estimated fair values exceeded their respective book values and therefore determined that goodwill was not impaired.for 2020.
Other Intangible Assets 
Other intangibleIntangible assets that have finite lives, including but not limited to, customer contracts, customer relationships and marketing relationships, are amortized over their estimated useful lives.lives based on the pattern in which the intangible asset is consumed, which may be other than straight-line. Estimated useful lives of finite intangible assets are required to be reassessed on at least an annual basis. For other intangible assets with finite lives, impairment is recognized if the carrying amount is not recoverable and exceeds the fair value of the other intangible asset. Generally other intangible assets with finite lives are only tested for impairment if there are indicators of impairment (“triggers”) of impairment identified. Triggers include, but are not limited to, a significant adverse change in the extent, manner or length of time in which the other intangible asset is being used or a significant adverse change in legal factors or in the business climate that could affect the value of the other intangible asset. In

certain cases, the Company performs an annual impairment test for other intangible assets with finite lives even if there are no triggers present.
Value of business acquired ("VOBA") included within intangibles asset representingVOBA represents the value of theexpected future profits in unearned premium for insurance businessescontracts acquired in an acquisition. TheFor vehicle service contracts and extended service contracts, such as those purchased in connection with the TWG acquisition, the amount is determined using estimates, for mortality, lapse, maintenance expenses, investment returnspremium earnings patterns, paid loss development patterns, expense loads and other applicable purchase assumptions at date of purchase.discount rates applied to cash flows that include a provision for credit risk. The amount determined represents the purchase price paid to the seller for producing the business. The amortization ofFor vehicle service contracts and extended service contracts, VOBA is overamortized consistent with the premium payment period for traditional life insurance policies.earning patterns of the underlying in-force contracts. For limited payment policies, preneed life insurance policies, universal life policies and annuities, the amortization of VOBA is determined using estimates for mortality, lapse,
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maintenance expenses, investment returns and other applicable purchase assumptions at the date of purchase and is amortized over the expected life of the policies. VOBA is tested at least annually in the fourth quarter for recoverability.
Amortization expense and impairment charges, if any,as relevant, are included in underwriting, general and administrative expenses in the consolidated statements of operations.
Other Assets 
Other assets consist primarily of dealer loans, investments in unconsolidated entities, inventory associated with ourthe Company’s mobile protection business and prepaid items. Dealer loans are carried at unpaid principal balances, adjusted for amortization of premium or discount, less allowance for expected credit losses. Dealer loans are comprised of loans to producers of reinsured warranty contract sales. The full carrying values of dealer loans are secured by the producers’ interest in the future profits in the reinsured business. The Company accounts for investments in unconsolidated entities using the equity method of accounting since the Company can exert significant influence over the investee but does not have effective control over the investee. The Company’s equity in the net income (loss) from equity method investments is recorded as income (loss) with a corresponding increase (decrease) in the investment. Judgment regarding the level of influence over each equity method investee includes considering factors such as ownership interest, board representation and policy making decisions. In applying the equity method, the Company uses financial information provided by the investee, which may be received on a lag basis.basis of up to three months. 
Separate Accounts 
Assets and liabilities associated with separate accounts relate to premium and annuity considerations for variable life and annuity products for which the contract-holder, rather than the Company, bears the investment risk. Separate account assets (with matching liabilities) are reported at fair value. Revenues and expenses related to the separate account assets and liabilities, to the extent of benefits paid or provided to the separate account policyholders, are excluded from the amounts reported in the accompanying consolidated statements of operations because the underlying accounts involve investment-type annuity contracts and/or are administered by reinsurers.subject to reinsurance. 
Reserves 
Reserves are established using generally accepted actuarial methods and reflect judgments about expected future premium and claim payments. Factors used in their calculation include experience derived from historical claim payments, expected future premiums and actuarial assumptions. Calculations incorporate assumptions about the incidence of incurred claims, the extent to which all claims have been reported, reporting lags, expenses, inflation rates, future investment earnings, internal claims processing chargescosts and other relevant factors. While the methods of making such estimates and establishing the related liabilities are periodically reviewed and updated, theThe estimation of reserves includes an element of uncertainty given that management is using historical information and methods to project future events and reserve outcomes.
The recorded reserves represent ourthe Company’s best estimatesestimate at a point in time of the ultimate costs of settlement and administration of a claim or group of claims based upon actuarial assumptions and projections using facts and circumstances known at the time of calculation. The adequacy of reserves may be impacted by future trends in claims severity, frequency, judicial theories of liability and other factors. These variables are affected by both external and internal events, including but not limited to: changes in the economic cycle, inflation, changes in repair costs, natural or human-made catastrophes, judicial trends, legislative changes and claims handling procedures.
Many of these items are not directly quantifiable.quantifiable and not all future events can be anticipated when reserves are established. Reserve estimates are refined as experience develops. Adjustments to reserves, both positive and negative, are reflected in the consolidated statement of operations in the period in which such estimates are updated. Because establishment of reserves is an inherently complex process involving significant judgment and estimates, there can be no certainty that future settlement amounts for claims incurred through the financial reporting date will not vary from reported claims reserves. Future loss development could require reserves to be increased or decreased, which could have a material effect on ourthe Company’s earnings in the periods in which such increases or decreases are made. However, based on information currently available, we believe ourthe Company believes its reserve estimates are adequate.
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The following table provides reserve information as of December 31, 2020 and 2019:
 December 31, 2020December 31, 2019
   Claims and Benefits
Payable
  Claims and Benefits
Payable
 Future
Policy
Benefits and
Expenses
Unearned
Premiums
Case
Reserves
Incurred
But Not
Reported
Reserves
Future
Policy
Benefits and
Expenses
Unearned
Premiums
Case
Reserves
Incurred
But Not
Reported
Reserves
Long Duration Contracts:
Global Preneed (1)$6,582.4 $0.8 $31.0 $6.8 $6,327.6 $25.4 $22.3 $7.6 
Disposed and runoff businesses3,479.6 17.8 673.0 69.5 3,382.3 19.2 646.0 59.2 
All other97.4 0.1 1.7 1.4 
Short Duration Contracts:
Global Lifestyle15,817.9 133.7 393.9 15,115.7 136.6 359.5 
Global Housing1,467.4 180.0 471.9 1,436.0 171.2 480.4 
Disposed and runoff businesses4.1 575.2 124.5 7.2 647.4 154.4 
Total$10,062.0 $17,308.0 $1,592.9 $1,066.6 $9,807.3 $16,603.6 $1,625.2 $1,062.5 
(1)Global Preneed future policy benefits and expenses include reserves estimated using traditional reserving models calculated as the present value of future benefits to policyholders and related expenses, less the present value of future net premiums, of $2.18 billion and $2.29 billion as of December 31, 2020 and 2019, respectively. The remaining future policy benefits and expenses primarily represent investment-type annuities and life insurance policies with discretionary benefits with account-value based reserves.

Long Duration Contracts 
The Company’s long duration contracts whichthat are actively being sold are preneed life insurance policies and annuity contracts.
Future policy benefits and expense reserves for preneed investment-type annuities and preneed life insurance policies with discretionary death benefits, along with universal life insurance policies, variable life insurance policies and investment-type annuity contracts (no longer offered),of the disposed and the variable life insurance and investment-type annuity contractsrunoff businesses, consist of policy account balances before applicable surrender charges and certain deferred policy initiation fees that are being recognized in income over the terms of the policies. Policy benefits charged to expense during the period include amounts paid in excess of policy account balances and interest credited to

policy account balances. Unearned revenue reserves for the preneed life insurance contracts represent the balance of the excess of gross premiums over net premiums that is still to be recognized in future years’ income in a constant relationship to estimated gross profits.
Future policy benefits and expense reserves for other preneed life insurance contracts issued priorare equal to 2009 are reported at the present value of future benefits to policyholders and related expenses less the present value of future net premiums. Reserve assumptions are selected using best estimates for expected investment yield, inflation, mortality, margins and withdrawal rates.discount rates which are locked in unless a premium deficiency exists. These assumptions reflect current trends, are based on Company experience and include provision for possible unfavorableadverse deviation. An unearned revenue reserve is also recorded for these contracts whichand represents the balance of the excess of gross premiums over net premiums that is still to be recognized in future years’ income in a constant relationship to insurance in force.
TheFuture policy benefits and expense reserves for policies fully covered by reinsurance and certain life, annuity, group life conversion, and medical insurance policies no longer offered are equal to the present value of future benefits to policyholders plus related expenses less the present value of the future net premiums. These amounts are estimated based on assumptions as to the expected investment yield,discount, inflation, mortality, morbidity and withdrawal rates as well as other assumptions that are based on the Company’s experience. These assumptions reflect anticipated trends and include provisions for possible unfavorableadverse deviations.
Claims and benefits payable for policies fully covered by reinsurance and certain life, annuity, group life conversion, and medical insurance policies no longer offered are equal to the present value of future benefit payments and related expenses. These amounts are estimated based on assumptions as to inflation, mortality, morbidity and discount rates as well as other assumptions that are based on the Company’s experience.
Changes in the estimated liabilities are reported as a charge or credit to policyholder benefits as the estimates are revised.updated.
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Short Duration Contracts 
The Company’s short duration contracts include products and services in the Global Housing and Global Lifestyle segments, and Assurant Employee Benefits ("AEB") policies fully covered by reinsurance and certain medical policies no longer offered. The main product lines for Global Housing include lender-placed homeowners and flood, multi-family housing,Multifamily Housing and manufactured housing. For Global Lifestyle, the main product lines include extended service contracts, vehicle services contracts, mobile device protection and credit insurance. For short duration contracts, claims and benefits payable reserves are recorded when insured events occur. The liability is based on the expected ultimate cost of settling the claims. The claims and benefits payable reserves include (1) case reserves for known but unpaid claims as of the balance sheet date; (2) incurred but not reported ("IBNR"(“IBNR”) reserves for claims where the insured event has occurred but has not been reported to the Company as of the balance sheet date; and (3) loss adjustment expense reserves for the expected handling costs of settling the claims. Factors used in the calculation include experience derived from historical claim payments and actuarial assumptions including loss development factors and expected loss ratios.
The Company has exposure to asbestos, environmental and other general liability claims arising from its participation in various reinsurance pools from 1971 through 1985. This exposure arose from a short duration contract that the Company discontinued writing many years ago. The Company carries case reserves for these liabilities as recommended by the various pool managers and IBNR reserves. Any estimationEstimation of these liabilities is subject to greater than normal variation and uncertainty due to the general lack of sufficientsufficiently detailed data, reporting delays and absence of a generally accepted actuarial methodology for determining the exposures. There are significant unresolved industry legal issues, including such items as whether coverage exists and what constitutes an occurrence. In addition, the determination of ultimate damages and the final allocation of losses to financially responsible parties are highly uncertain.
Changes in the estimated liabilities are recorded as a charge or credit to policyholder benefits as estimates are revised.updated. Fees paid by the National Flood Insurance Program for processing and adjudication services are reported as a reduction of underwriting, general and administrative expenses.
Debt 
The Company reports debt net of acquisition costs, unamortized discount or premium and repurchases. Interest expense related to debt is expensed as incurred.During 2016, the Company completed a cash tender offer for $100.0 million of its outstanding Senior Notes. See Note 1619 for moreadditional information.
Contingencies 
A loss contingency is recorded if reasonably estimable and probable. The Company establishes reserves for these contingencies at the best estimate, or if no one estimated numberamount within the range of possible losses is more probable than any other, the Company records an estimated reserve at the low end of the estimated range. Contingencies affecting the Company primarily relate to litigationlegal and regulatory matters, which are inherently difficult to evaluate and are subject to significant changes.
Retirement of Treasury Stock
The Company accounts for the retirement of repurchased shares using the par value method. This method of accounting allocates the cost of repurchased and retired shares between paid-in capital and retained earnings by comparing the price of shares repurchased to the original issue proceeds of those shares. When the repurchase price of the shares is greater than the original issue proceeds, the excess is charged to retained earnings. The Company uses an average cost method to determine the cost of the repurchased shares to be retired. The Company retired $5.30 billion of treasury stock in the fourth quarter of 2020.
Premiums 
Long Duration Contracts 
The Company’s long duration contracts that are actively being sold are preneed life insurance policies. The preneed life insurance policies include provisions for death benefit growth that isare either pegged to the changes in the Consumer Price Index or determined periodically at the discretion of management. For preneed life insurance policies issued prior to 2009, revenues are recognized when due from policyholders. For preneed life insurance policies with discretionary death benefits and for preneed investment-type annuity contracts, revenues consist of charges assessed against policy balances. Revenues are

recognized ratably as earned income over the premium-paying periods of the policies for the group worksite insurance products.
For traditional life insurance contracts previously sold by the preneedGlobal Preneed business, revenue is recognized when due from policyholders.
For universal life insurance and investment-type annuity contracts previously sold by the Global Lifestyle segment, revenues consist of charges assessed against policy balances.
Premiums for ourthe Company’s previously sold long-term care insurance and traditional life insurance contracts are recognized as revenue when due from the policyholder. For universal life insurance and investment-type annuity contracts,
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revenues consist of charges assessed against policy balances. All of these premiums (related to ourthe Company’s former Fortis Financial Group ("FFG") and Long-Term Care ("LTC") businesses that were previously sold) are ceded.
Short Duration Contracts 
The Company’s short duration contracts revenue is recognized over the contract term in proportion to the amount of insurance protection provided. The Company’s short duration contracts primarily include extended service contracts, vehicle services contracts, mobile device protection, credit insurance, lender-placed homeowners and flood insurance, multi-family housing,Multifamily Housing, manufactured housing, the AEBAssurant Employee Benefits policies fully covered by reinsurance (group term life, group disability, dental and vision) and individual medical contracts no longer offered.
Reinsurance reinstatement premiums are recognized in the same period as the loss event that gave rise to the reinstatement premium and are netted against net earned premiums in the consolidated statements of operations.
Fees and Other Income 
Income earned on preneed life insurance policies with discretionary death benefits is presented within fees and other income.
The Company also derives fees and other income from providing administrative services, mobile related services and mortgage property risk management services. These fees are recognized as the services are performed.
The Company reports revenues related to long duration and short duration insurance contracts as premiums, including insurance contracts written by non-insurance affiliates, such as certain extended service contracts, consistent with the Company’s principal business of insurance. Components of consideration paid by the insured are generally not separated as fees and other income. However, when a component of the consideration paid by an insured both does not involve fulfilling the insurance obligation (in that it does not involve acquisition, claims or other administrative aspects of the insurance contract) and the related service could have been written as a separate contract, it is reported in fees and other income.
Preneed life insurance policies with discretionary death benefits are considered universal life-type contracts for which consideration paid is not reported as premiums. Therefore, income earned is presented within fees and other income.
Dealer obligor service contracts are sales in which thean unaffiliated retailer/dealer is designated as the obligor (administrative service-only plans).and the Company provides administrative services only. For these contract sales, the Company recognizes administrative fee revenue on a straight-line pro-rata basis over the terms of the service contract which correspond to the period in which the services are performed.
Administrator obligor service contracts are sales in which the Company is designated as the obligor. The Company recognizes and reports administration fees related to these contracts as earned on the same basis as the premium is recognized or on a straight-line pro-rata basis over the service contract period.
Administration fees related to the unexpired portion of the contract term for both the dealer obligor and administrator obligor service contractsfee revenues are deferred and amortized over the term of the contracts. These unexpired amounts are reported in accounts payable and other liabilities on the consolidated balance sheets.
 Underwriting, General and Administrative Expenses 
Underwriting, general and administrative expenses consist primarily of commissions, premium taxes, licenses, fees, salaries and personnel benefits and other general operating expenses and are expensed as incurred.
Income Taxes
Current federal income taxes are recognized based upon amounts estimated to be payable or recoverable as a result of taxable operations for the current year. Deferred income taxes are recorded for temporary differences between the financial reporting basis and income tax basis of assets and liabilities, based on enacted tax laws and statutory tax rates applicable to the periods in which the Company expects the temporary differences to reverse. A valuation allowance is established for deferred tax assets when it is more likely than not that an amount will not be realized. The impact of changes in tax rates on all deferred tax assets and liabilities are required to be reflected within income on the enactment date, regardless of the financial statement component where the deferred tax originated.
The Company classifies net interest expense related to tax matters and any applicable penalties as a component of income tax expense.
Earnings Per Common Share
Basic earnings per common share is computed by dividing net income by the weighted average number of common shares outstanding for the period. Diluted earnings per common share reflects the potential dilution that could occur if securities or other contracts that can be converted into common stock were exercised as of the end of the period.period, if dilutive. Restricted stock and restricted

stock units whichthat have non-forfeitable rights to dividends or dividend equivalents are included in calculating basic and diluted earnings per common share under the two-class method.
Comprehensive Income
Comprehensive income is comprised of net income, net unrealized gains and losses on foreign currency translation, net unrealized gains and losses on securities classified as available for sale, net unrealized gains and losses on other-than-temporarily impaired securities and expenses for pension and post-retirement plans, less deferred income taxes.
Uncollectible Receivable Balance
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The Company maintains allowances for doubtful accounts for probable losses resulting from the inability to collect payments.

Deferred Gain on Disposal of Businesses 
OnIn March 1, 2016, the Company sold its AEBAssurant Employee Benefits business using coinsurance contracts. OnIn April 2, 2001, the Company sold its FFGFortis Financial Group business using a modified coinsurance contract. OnIn March 1, 2000, the Company sold its LTCLong-Term Care business using a coinsurance contract. Since the form of these sales did not discharge the Company’s primary liability to the insureds, the gain on these disposals was deferred and reported as a liability. The liability is amortized and recognized as revenue over the estimated life of the contracts’ terms. The Company reviews and evaluates the estimates affecting the deferred gain on disposal of the respective businesses at least annually, and adjusts the revenue recognizedpattern of recognition accordingly.
Leases 
The Company records expenses for operating leases on a straight-line basis over the lease term. The Company also accounts for the lease liability, deferred rent liability and right of use assets consistent with its accounting policy as referenced below.
Recent Accounting Pronouncements - Adopted
Amortization periodMeasurement of premiums associated with callable debt: On April 1, 2017, the Company early adopted the amended guidance to shorten the amortization period of premiums on certain purchased callable debt securities to the earliest call date. Such guidance would have been required to be adopted in 2019. Since the Company’s current policy is to amortize premiums on callable debt securities to the earliest call date, at the date of adoption there was no impact to the Company’s financial position or results of operations.
Goodwill impairment testing: On January 1, 2017, the Company adopted the amended guidance on goodwill impairment testing. Under the amended guidance, the optional qualitative assessment and the first step of the quantitative assessment (Step 1) of the previous accounting standard remain unchanged. The step requiring more detailed valuation of goodwill was eliminated. As a result, for annual impairment testing, or in the event a test is required prior to the annual test, an impairment loss will be recognized for the amount by which the reporting unit’s carrying amount exceeds its fair value, not to exceed the carrying amount of goodwill in that reporting unit. The adoption of this guidance is a prospective change in accounting principle and therefore there was no impact to the Company’s financial position or results of operations.
Employee share-based stock compensation: On January 1, 2017, the Company adopted the amended guidance on accounting for employee share-based stock compensation. The updated guidance simplifies several aspects of the accounting for share-based payment transactions, including income tax consequences, classification of awards as either equity or liabilities, classification on the statement of cash flows, and accounting for forfeitures. Upon adoption, the Company recognizes excess tax benefits or deficiencies in net income, as well as the related cash flows in operating activities, on a prospective basis. The adoption did not have a material impact on the Company’s financial results of operations. The updated guidance allows companies to make a policy election with regard to forfeitures and the Company has elected to continue its existing practice of estimating the number of awards that will be forfeited. As required in the updated guidance, the Company presents cash flows related to employee withholding taxes as financing activities, as opposed to operating activities, on a retrospective basis, which resulted in the reclassification of $19.5 million and $26.0 million in the consolidated statements of cash flows for the periods ending December 31, 2017 and 2016, respectively.
Recent Accounting Pronouncements - Not Yet Adopted
Income tax consequences for intra-entity transfers of assets: In October 2016, the FASB issued amended guidance on tax accounting for intra-entity transfers of assets. Current guidance prohibits the recognition of current and deferred income taxes for an intra-entity asset transfer until the asset has been sold to an outside party. The amendments require an entity to recognize the income tax consequences of an intra-entity transfer of an asset other than inventory when the transfer occurs. Also, the amended guidance eliminates the exception for an intra-entity transfer of an asset other than inventory. The amended guidance is effective for fiscal years beginning after December 15, 2017, including interim periods within those fiscal years. Therefore, the Company is required to adopt the guidance on January 1, 2018. Early adoption is permitted. The adoption of this amended guidance will not have an impact on the Company’s financial position and results of operations.

Statement of cash flows presentation and classification: In August 2016, the FASB issued amended guidance on presentation and classification in the statement of cash flows. The amendments address certain specific cash flow issues including debt prepayment and debt extinguishment costs; settlement of zero-coupon or insignificant coupon debt instruments; contingent consideration payments made after a business combination; proceeds from the settlement of insurance claims; proceeds from the settlement of corporate-owned life insurance policies (including bank-owned life insurance policies); distributions received from equity method investees; beneficial interests in securitization transactions; and guidance related to the identification of the primary source for separately identifiable cash flows. The amended guidance is effective in fiscal years beginning after December 15, 2017, including interim periods within those fiscal years. Therefore, the Company is required to adopt the guidance on January 1, 2018. The adoption of this amended guidance will not have an impact on the Company’s financial position and results of operations.
Reporting credit losses of assetson financial instruments held at amortized cost (“CECL”): In June 2016, the FASBFinancial Accounting Standards Board (“FASB”) issued amended guidance on reporting credit losses for assets held at amortized cost and available for sale debt securities. For assets held at amortized cost, the amended guidance eliminates the probable recognition threshold and instead requires an entity to reflect the current estimate of all expected credit losses. For available for sale debt securities, credit losses will beare measured in a manner similar to current accounting requirements;requirements in effect prior to adoption; however, the amended guidance requires that creditcredit-related impairment losses be presented as an allowance rather than as a permanent impairment. The amendments affect loans, debt securities, trade receivables, net investments in leases, off balance sheet credit exposures, premium receivables, reinsurance receivables, and any other financial assets not excluded from the scope that have the contractual right to receive cash. The amendedCompany adopted this standard as of January 1, 2020. Refer to Note 5 for additional information.
Customer’s accounting for implementation costs incurred in a cloud computing arrangement that is a service contract: In August 2018, the FASB issued guidance aligning the requirements for capitalizing implementation costs incurred in a hosting arrangement that is effective in fiscal years beginning after December 15, 2019,a service contract with the requirements for capitalizing implementation costs incurred to develop or obtain internal-use software. For these arrangements, the guidance also limits the period to expense capitalized implementation costs based on the term of the hosting agreement, including interimthe noncancellable period of the arrangement plus periods within those fiscal years. Therefore,covered by options to extend the arrangement that are reasonably certain of exercise. The accounting for the service element of a hosting arrangement that is a service contract is not affected by the amendments. The Company is required to adoptadopted the guidance on its effective date of January 1, 2020. Early adoption is permitted as of the fiscal years beginning after December 15, 2018, including interim periods within those fiscal years. The Company is evaluating the requirements of this amended guidance and the potential2020 with no material impact on the Company’sits financial position and results of operations.
Lease accounting: Lease accounting: In February 2016,On January 1, 2019 the FASB issuedCompany adopted the new lease guidance on leases, which replaces the current lease guidance.a modified retrospective basis and therefore did not restate comparative periods. The new guidance requires that entities recognize the assets and liabilities associated with leases on the balance sheet and disclose key information about leasing arrangements. The Company and its subsidiaries lease office space and equipment under operating lease arrangements for which the Company is the lessee. Therefore, the primary change at the time of adoption involved the recognition of right-of-use assets and lease liabilities related to operating leases with terms in excess of 12 months in which the Company is the lessee. Upon adoption, the Company elected the package of practical expedients permitted under the transition guidance, which allowed the carryforward of 1) historical lease classifications, 2) the prior assessment of whether a contract is or contains a lease, and 3) initial direct costs for any leases that existed prior to adoption. As of January 1, 2019, the new lease liability and right-of-use asset was $85.3 million and $78.0 million, respectively. Deferred rent liability of $7.3 million, which was required under the previous guidance, was reversed. There was an immaterial impact on equity upon adoption.
Recent Accounting Pronouncements – Not Yet Adopted
Targeted improvements to the accounting for long-duration contracts: In August 2018, the FASB issued guidance that provides targeted improvements to the accounting for long-duration contracts. The guidance includes the following primary changes: assumptions supporting benefit reserves will no longer be locked-in but must be updated at least annually with the impact of changes to the liability reflected in earnings (except for discount rates); the discount rate assumptions will be based on upper-medium grade (low credit risk) fixed-income instrument yield instead of the earnings rate of invested assets; the discount rate must be evaluated at each reporting date and the impact of changes to the liability estimate as a result of updating the discount rate assumption is required to be recognized in other comprehensive income; the provision for adverse deviation is eliminated; and premium deficiency testing is eliminated. Other noteworthy changes include the following: differing models for amortizing deferred acquisition costs will become uniform for all long-duration contracts based on a constant rate over the expected term of the related in-force contracts; all market risk benefits associated with deposit contracts must be reported at fair value with changes reflected in income except for changes related to credit risk which will be recognized in other
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comprehensive income; and disclosures will be expanded to include disaggregated roll forwards of the liability for future policy benefits, policyholder account balances, market risk benefits, separate account liabilities, and deferred acquisition costs, as well as information about significant inputs, judgments, assumptions and methods used in measurement.
The guidance is effective infor fiscal years beginning after December 15, 2018, including2022, and interim periods within those fiscal years. Therefore, the Company is required to adopt the guidance on January 1, 2019. Early adoption is permitted. Generally, the amendments are applied retrospectively as of the beginning of the earliest period presented with two transition options available for changing the assumptions.
This guidance will apply to the Company’s preneed life insurance policies, as well as its annuity and universal life products (which are no longer offered and are in runoff). The Company is evaluating the requirements of this new lease guidance and the potential impact on the Company’s financial position and results of operations.
Financial instruments measurement and classificationSimplifying the Accounting for Income Taxes: In January 2016,December 2019, the FASB issued amendednew guidance onto simplify the measurementaccounting for income taxes by removing certain exceptions to the general principles and classificationalso simplification of areas such as franchise taxes, step-up in tax basis goodwill, separate entity financial instruments. This amended guidance requires that all equity investments be measured at fair value with changes in fair value recognized through net income (other than those accounted for under equity methodstatements and interim recognition of accountingenactment of tax laws or those that result in consolidation of the investee).rate changes. The amendments also require an entity to present separately in other comprehensive income the portion of the total change in the fair value of a liability resulting from a change in the instrument-specific credit risk when the fair value option has been elected for financial liabilities. The amendments eliminate the requirement to disclose the methods and significant assumptions used to estimate the fair value for financial instruments measured at amortized cost, however public business entitiesstandard will be required to use the exit price when measuring the fair value of financial instruments measured at amortized costeffective for disclosure purposes. In addition, the new guidance requires financial assets and financial liabilities to be presented separately in the notes to the financial statements, grouped by measurement category and form of financial asset. The amended guidance is effective in fiscal yearsour annual reporting periods beginning after December 15, 2017,2020, including interim reporting periods within those fiscal years. Therefore, the Company is required to adopt the guidance on January 1, 2018. Upon adoption, all common and preferred stocks will be measured at fair value through the income statement. For certain private equity investments recorded in Other investments, the Company will elect the measurement alternative to record these investments at cost, less any impairment, plus or minus changes resulting from observable price changes in orderly transactions for an identical or similar investment of the same issuer. The measurement alternative will be applied on a prospective basis. Upon adoption, the Company will record a cumulative adjustment to increase retained earnings by $33.9 million. This entry represents a reclassification from AOCI of the unrealized gains on common and preferred stock as of the date of adoption.
Revenue recognition from contracts with customers: In May 2014, the FASB issued amended guidance on revenue recognition from contracts with customers, which is required to be implemented in 2018 for public companies. Further amendments and technical corrections were made to the amended guidance during 2016 and 2017. The amended guidance, which the Company will adopt effective January 1, 2018, affects any entity that either enters into contracts with customers to transfer goods or services or enters into contracts for the transfer of nonfinancial assets unless those contracts are within the scope of other standards. Insurance and similar contracts issued by insurance entities are within the scope of other standards and therefore are specifically excluded from the scope of the amended revenue recognition guidance. The amended guidance creates a five step approach that emphasizes the recognition of revenue when the performance obligations are met in order to reflect the transfer of promised goods or services to customers in an amount that reflects the consideration the entity expects to receive. This guidance may be adopted using the full retrospective method, whereby the amended guidance is applied to each

prior period presented, and the cumulative effect of applying the amended guidance is recognized at the beginning of the earliest period presented or the modified retrospective approach, whereby the cumulative effect of applying the amended guidance is recognized at the beginning of the year of adoption and the comparative information is not restated and continues to be reported under the accounting standards in effect for those periods.
The Company has substantially completed its process to implement the guidance, which included assessment of industry and technical developments and interpretations. The Company determined that approximately 20% of its recurring reported revenues will be subject to the new standard. Such revenues consist of its fee based contracts, including those related to providing administrative services, mobile related services, mortgage property risk management services and similar fee for service arrangements. The Company does not expect the implementation of the amended guidance to have a material impact on the timing of revenue recognition for substantially all its in-scope revenue streams. Therefore, the Company does not expect the amended revenue recognition standard to have aany material impact on its financial position orand results of operations. However,operations upon adoption in 2021.
Facilitation of the in-scope revenuesEffects of Reference Rate Reform on Financial Reporting: In March 2020, the FASB issued guidance which provides optional expedients and exceptions for applying GAAP to contract modifications and hedging relationships, subject to meeting certain criteria, that reference LIBOR or another reference rate expected to be discontinued.
The relief is applicable only to legacy contracts if the amendments made to the agreements are solely for reference rate reform activities. The provisions must be applied consistently for all relevant transactions other than derivatives, which may be applied at a hedging relationship level. The guidance is effective upon issuance. The guidance on contract modifications is applied prospectively from any date beginning March 12, 2020. Unlike other topics, the provisions of this update are only available until December 31, 2022, when the reference rate replacement activity is expected to have been completed.
As certain published LIBOR periods are expected to be discontinued after 2021, the Company is evaluating the provisions of this new accounting guidance and the impact to debt, investments and derivatives that have references to LIBOR and the subsequent transition to alternative reference rates.
Improvements to Convertible Instruments and Contracts in an Entity’s Own Equity: In August 2020, the FASB issued guidance that simplifies accounting for convertible instruments by removing major separation models required under current GAAP. Consequently, more convertible debt instruments will be subjectreported as a single liability instrument and more convertible preferred stock as a single equity instrument with no separate accounting for embedded conversion features. The guidance removes certain settlement conditions that are required for equity contracts to qualify for the derivative scope exception, which will permit more contracts in an entity’s own equity to qualify for it. The guidance also simplifies the diluted earnings per common share (“EPS”) calculation in the areas of convertible instruments and instruments that qualify for the derivatives scope exception for contracts in an entity’s own equity to address accounting for the guidance changes to the classification, recognition and measurement.
This guidance will be effective for the Company beginning January 1, 2022. Early adoption is permitted. The Company is evaluating the requirements of this guidance and the potential impact on its financial position and results of operations.

3. Acquisitions
HYLA
On December 1, 2020, the Company acquired HYLA, Inc. (“HYLA”), a leading provider of smartphone software, trade-in and upgrade services. The total consideration was $348.8 million, comprised of a base purchase price of $325.0 million and purchase price adjustments of $23.8 million, including excess cash in the business. The transaction resulted in provisional estimates of $32.5 million in net assets, $226.8 million of goodwill and $89.5 million of other intangible assets (net of deferred tax liability of $23.7 million), which are primarily customer relationships and software amortizable over 15 and 6 years, respectively.
American Financial & Automotive Services
On May 1, 2020, the Company acquired American Financial & Automotive Services, Inc. (“AFAS”), a provider of auto finance and insurance products and services, including vehicle service contracts, guaranteed asset protection insurance and other ancillary products. The total consideration was $176.9 million, comprised of a base purchase price of $157.5 million, contingent consideration of $1.5 million and other purchase price adjustments of $17.9 million, including excess cash in the
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business. The transaction resulted in provisional estimates of $2.9 million in net liabilities, $104.0 million of goodwill and $75.8 million of other intangible assets, which are primarily dealer relationships amortizable over 15 years.
TWG
On May 31, 2018, the Company acquired TWG for a total enterprise value of $2.47 billion.
Acquisition-related Costs
Transaction costs related to the TWG acquisition were expensed as incurred. These costs included advisory, legal, accounting, valuation and other professional and consulting fees, as well as general and administrative costs. Transaction costs incurred for the years ended December 31, 2019 and 2018 were $0.6 million and $30.6 million, respectively, which were reported through the underwriting, general and administrative expenses line item in the consolidated statements of operations. There were 0 transaction costs incurred for the year ended December 31, 2020.
As a part of the ongoing integration of operations, the Company has incurred, and will continue to incur, costs associated with restructuring systems, processes and workforce. These costs include such items as severance, retention, facilities and consulting. Integration costs incurred for the years ended December 31, 2020, 2019 and 2018 were $19.3 million, $27.6 million and $29.8 million, respectively, which were reported through the underwriting, general and administrative expenses line item in the consolidated statements of operations.
Financial Results
The following table summarizes the results of the acquired TWG operations from June 1, 2018 through December 31, 2018 that have been included within the Company’s consolidated statements of operations (based on how TWG was allocated to the Company’s reportable segments).
 June 1, 2018 to December 31, 2018
Global Lifestyle (1)Corporate and Other (2)Total
Total revenues$1,536.1 $(8.4)$1,527.7 
Net income attributable to stockholders$84.0 $(21.6)$62.4 
(1)The TWG net income allocated to the Global Lifestyle segment included $9.3 million after-tax of client recoverables related to a contract termination payment.
(2)The TWG net income allocated to Corporate and Other included $11.0 million of net losses as a result of the remeasurement of the Argentina subsidiary’s non-U.S. Dollar denominated monetary assets and liabilities, $10.7 million integration expenses and $8.4 million net realized losses on investments, partially offset by income tax benefits, which include a $5.7 million tax structuring benefit. Refer to Note 2 for further information on the net losses due to remeasurement and Note 12 for further information on the income tax benefit.
Unaudited Supplemental Pro Forma Consolidated Financial Information
The following table provides unaudited supplemental pro forma consolidated financial information for the year ended December 31, 2018, as if TWG had been acquired as of January 1, 2017. The unaudited supplemental pro forma consolidated financial information is presented solely for informational purposes and is not necessarily indicative of the consolidated results of operations that might have been achieved had the transaction been completed as of the date indicated, nor are they meant to be indicative of any anticipated consolidated results of operations that the combined company will experience in the future.
Year Ended December 31, 2018
Total revenues$9,108.0 
Net income attributable to stockholders$333.1 
Basic earnings per common share$4.95 
Diluted earnings per common share$4.93 

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4. Dispositions and Exit Activities
Dispositions
Sale of Collateralized Loan Obligation Asset Management Platform
In July 2020, the Company sold its CLO asset management platform for $20.0 million in cash consideration, resulting in a net gain of $18.3 million, including costs to sell, for the year ended December 31, 2020, reported through underwriting, general and administrative expenses in the consolidated statements of operations. The Company incurred additional disclosure requirementsexit related expenses of $7.5 million for the year ended December 31, 2020, that were also included in underwriting, general and administrative expenses in the consolidated statements of operations. Prior to the sale, the CLOs were VIEs that the Company consolidated, as described in Note 9. The Company retained its direct investments in the CLOs following the sale, but deconsolidated the CLOs in third quarter 2020 since it no longer acts as collateral manager and, as a result, no longer has the power to control the CLO entities.
Sale of Investment in Iké
In 2014, the Company made an approximately 40% investment in Iké Grupo, Iké Asistencia and certain of their affiliates (collectively, “Iké”), a services assistance business, for which the Company paid approximately $110.0 million. At the same time, the Company also entered into a shareholders’ agreement that provided the right to acquire the remainder of Iké from the majority shareholders and the majority shareholders the right to put their interests in Iké to the Company (together, the “put/call”) in mid-2019 at a predetermined price. During 2019, the Company entered into a cooperation agreement with the majority shareholders of Iké to extend the put/call. In January 2020, in lieu of exercising the put/call, the Company entered into a formal agreement to sell its interests in Iké.
In May 2020, the Company completed the sale of its interests in Iké and terminated its put/call obligations recognizing a net loss on sale of $3.9 million pre-tax and $2.9 million after-tax in the second quarter of 2020. Prior to the sale, in 2020, the Company recorded aggregate impairment losses and put/call valuation losses of $22.3 million compared to $163.0 million for the year ended December 31, 2019, which was comprised of a $78.3 million impairment that includes consideration of cumulative foreign currency translation losses of $38.4 million recorded in other comprehensive income and a pre-tax charge of $84.7 million related to the change in value of the put/call for the year ended December 31, 2019. In connection with the anticipated sale, the Company entered into a financial derivative in January 2020 that provided an economic hedge against declines in the Mexican Peso relative to the U.S. Dollar since the purchase price was to be paid in Mexican Pesos. The Company settled its position upon the sale, resulting in a cash inflow of $22.0 million, and net realized (losses) gains on the derivative of $20.3 million during the second quarter of 2020.
In total, the Company recorded net pre-tax charges of $5.9 million and $163.0 million for the years ended December 31, 2020 and 2019, respectively, presented as Iké net losses in the consolidated statements of operations. For the year ended December 31, 2020, total impairment and put/call losses resulted in a tax benefit of $6.7 million; however, this was fully offset by a valuation allowance as the realizability of the tax losses in the related tax jurisdiction is unlikely. There was tax expense of $4.3 million on the income arising on the financial derivative in the second quarter of 2020, as such contract was originated in the U.S. tax jurisdiction. The losses in 2019 generated deferred tax assets of $48.8 million when applying the applicable effective tax rate. The Company recognized a full valuation allowance of the $48.8 million that arose in 2019 and $0.9 million established against the Iké deferred tax asset as of December 31, 2018. As such, after-tax charges of $9.3 million and $163.9 million were recorded for the years ended December 31, 2020 and 2019, respectively.
In connection with the sale, the Company provided financing to Iké Grupo in an aggregate principal amount of $34.0 million (the “Iké Loan”). The Iké Loan matures in May 2025, bears floating interest at a rate equal to three-month LIBOR plus 4.25% per annum payable quarterly and provides for quarterly principal amortization payments through the maturity date. The Iké Loan, which has an outstanding balance of $32.3 million as of December 31, 2020, is classified in other investments in the consolidated balance sheets and interest income is reflected as a component of net investment income in the consolidated statements of operations.
Time Insurance Company
On December 3, 2018, the Company sold Time Insurance Company (“TIC”), a subsidiary of the runoff Assurant Health business, to Haven Holdings, Inc. for cash consideration of $30.9 million. During the year ended December 31, 2018, the Company recorded a gain on the sale of $18.4 million, with $17.7 million classified in underwriting, general and administrative expenses and $0.7 million classified as an offset to net realized losses on investments in the consolidated statements of operations.

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Mortgage Solutions
On August 1, 2018, the Company sold its valuation and field services business (referred to as “Mortgage Solutions”) to Xome, an indirect wholly owned subsidiary of WMIH Corp., for $36.7 million (comprised of $35.0 million cash consideration and a $1.7 million working capital adjustment based on the terms of the transaction agreement) and potential future payments based on revenue retention targets and certain types of new business. The sale included Assurant Services, LLC and its wholly owned subsidiaries Assurant Field Services, Assurant Valuations Originations, Assurant Valuations Default and Assurant Title. The Company entered into a transition services agreement to provide ongoing services for one year for fees approximating the cost of such services. During the year ended December 31, 2018, the Company recorded total pre-tax losses of $40.3 million on the sale. The loss is classified in underwriting, general and administrative expenses in the consolidated statements of operations.
Assurant Health Exit Activities
The Company substantially completed its exit from the health insurance market as of December 31, 2016, a process that began in 2015. Between 2014 and 2016, the Company participated in the reinsurance, risk adjustment and risk corridor programs introduced by the Patient Protection and Affordable Health Care Act of 2010 (“ACA”). In connection with these programs, the Company held a $106.7 million gross risk corridor receivable due to the Company’s participation in the risk corridor program in 2015, which was reduced by a full valuation allowance because payments from the U.S. Department of Health and Human Services were considered unlikely, resulting in no net receivable. In December 2018, the Company subsidiary that held the receivable rights, TIC, was sold to a third party. In connection with the sale, the Company and TIC entered into a participation agreement (the “Participation Agreement”) in which the Company was granted a 100% participation interest in the future claim proceeds, if any, of the risk corridor receivable recovered by TIC.
The collection prospects of the risk corridor receivables began to improve following litigation challenging the legal basis for non-payment under the ACA program. This led to increasing levels of market participant interest in the purchase of the interests in such receivables, despite the remaining uncertainty of the outcome of the pending litigation.
During the fourth quarter of 2019, the Company entered into an agreement with a third-party in which it received $26.7 million in cash as consideration for all future claim proceeds, less 20% of cash received in excess of the initial consideration of $26.7 million, which would be retained by the Company. The upfront cash proceeds received by the Company in 2019 were non-recourse. The Company deemed the amount to be indicative of recovery of its interests in the risk corridor receivables and accordingly adjusted the valuation allowance by $26.7 million, through a reduction to underwriting, general and administrative expenses in the consolidated statement of operations for the year ended December 31, 2019 with a corresponding increase in other assets in the consolidated balance sheet as of December 31, 2019.
During the fourth quarter of 2020, the U.S. Department of Health and Human Services paid $101.4 million, net of legal and other costs, for TIC’s risk corridor receivable, which was remitted to the Company pursuant to the Participation Agreement. The Company remitted $86.5 million to the third party and retained $14.9 million related to its 20% share of the excess proceeds pursuant to the agreement. The Company adjusted the valuation allowance for the additional $74.7 million, as partially offset by the incremental payment to the third party for the additional proceeds of $59.8 million, which is accounted for similar to interest expense on the initial consideration (both recorded through underwriting, general and administrative expenses).

5. Allowance for Credit Losses
The Company adopted the expected credit loss standard using a modified retrospective method for all financial assets measured at amortized cost. Results for the reporting periods beginning January 1, 2020 and after are presented under such method while prior period amounts are reported in accordance with previous applicable GAAP. The Company recorded a decrease of $20.4 million to retained earnings, net of tax, as of January 1, 2020 for the cumulative impact of adoption.
The following table illustrates the impact of adoption:
F-24


As of January 1, 2020
Prior to adoptionAs reported on adoptionImpact of adoption
Financial assets, at amortized cost:
Reinsurance recoverables$9,593.4 $9,570.9 $(22.5)
Premiums and accounts receivable, net1,692.8 1,691.0 (1.8)
Commercial mortgage loans on real estate815.0 813.4 (1.6)
Total$12,101.2 $12,075.3 (25.9)
Tax effect5.5 
Cumulative effect of adoption$(20.4)
The total allowance for credit losses for the financial assets was $52.5 million, $46.2 million and $20.3 million as of December 31, 2020, January 1, 2020 (date of adoption) and December 31, 2019, respectively.
For the year ended December 31, 2020, the net increase in the allowance for credit losses that reduced pre-tax income was $12.0 million, consisting of increases in the allowance for credit losses of $15.9 million, partially offset by recoveries of $3.9 million, principally related to account write-downs established prior to implementation of the new standard. The net increase is classified in the consolidated statements of operations as follows: $3.6 million is included in underwriting, general and administrative expenses and $8.4 million included in net realized losses on investments, comprised of $5.5 million related to commercial mortgage loans on real estate, $1.5 million related to available for sale fixed maturity securities and $1.4 million related to the Iké Loan (as referenced in Note 4).
Reinsurance Recoverables
As part of the Company’s overall risk and capacity management strategy, reinsurance is used to mitigate certain risks underwritten by various business segments. The Company is exposed to the credit risk of reinsurers, as the Company remains liable to insureds regardless of whether related reinsurance recoverables are collected. As of December 31, 2020 and 2019, reinsurance recoverables totaled $9.84 billion and $9.59 billion, respectively, the majority of which are protected from credit risk by various types of collateral or other risk mitigation mechanisms, such as thosetrusts, letters of credit or by withholding the assets in a modified coinsurance or funds withheld arrangement.
The Company utilizes external credit ratings published by S&P Global Ratings, a division of S&P Global Inc., at the balance sheet date when determining the allowance. Where rates are not available, the Company assigns default credit ratings based on if the reinsurer is authorized or unauthorized. Of the total recoverables subject to the allowance, 71% were rated A- or better, 23% were rated BBB or BB, and 6% were not rated based on the Company’s analysis and assigned ratings.
The following table presents the changes in the CECL allowance for reinsurance recoverables by portfolio segment for the year ended December 31, 2020.
Global LifestyleGlobal HousingGlobal PreneedCorporate and OtherTotal
Balance, December 31, 2019$2.5 $0.3 $$$2.8 
Cumulative effect of adoption3.9 0.7 0.2 17.7 22.5 
Incremental allowance0.1 3.2 3.3 
Recoveries(2.5)(2.5)
Other0.3 (0.1)0.2 
Balance, December 31, 2020$3.9 $1.4 $0.1 $20.9 $26.3 
For the year ended December 31, 2020, the incremental allowance of $3.3 million was principally due to the reduction of anticipated recoveries upon default following the recent economic impact related to providing disaggregated revenue disclosure,COVID-19. When determining the allowance at December 31, 2020, the Company did not increase default probabilities by reinsurer since there had been no credit rating downgrades or major negative credit indications of the Company’s reinsurers that has impacted rating. The allowance may be increased and income reduced in future periods if there are future ratings downgrades or other measurable information supporting an increase in reinsurer default probabilities, including, but not limited to, collateral reductions.
Premium and Accounts Receivables
The Company is exposed to credit risk from premiums and other accounts receivables. For premiums receivable, the exposure to loss upon a default is often mitigated by the ability to terminate the policy on default and offset the corresponding
F-25


unearned premium liability. The Company has other mitigating offsets from amounts payable on commissions and profit share arrangements when the counterparty to the receivable is a sponsor/agent of the Company’s insurance product.
The following table presents the changes in contract balances, enhanced descriptionthe allowance for credit losses by portfolio segment for premium and account receivables for the year ended December 31, 2020.
Global LifestyleGlobal HousingGlobal PreneedCorporate and OtherTotal
Balance, December 31, 2019$14.2 $0.2 $0.5 $0.4 $15.3 
Cumulative effect of adoption1.3 0.5 1.8 
Incremental allowance0.9 2.9 0.2 4.0 
Recoveries(1.4)(1.4)
Write-offs(5.6)(5.6)
Foreign currency translation(0.3)(0.3)
Balance, December 31, 2020$9.1 $3.6 $0.5 $0.6 $13.8 
For the year ended December 31, 2020, the incremental allowance of performance obligations, basis$4.0 million relates to an increase in past due accounts and default factors following the economic impact related to COVID-19 to reflect the expectation that future defaults will exceed historical defaults. There is a risk that income may be reduced in future periods for additional credit losses.
Commercial Mortgage Loans
Upon adoption of determining coststhe expected credit loss standard on January 1, 2020, the Company increased its allowance for credit losses from $0.6 million to $2.2 million with the after-tax impact of $1.3 million reflected in retained earnings. For the year ended December 31, 2020, the CECL allowance was increased by an additional $5.5 million due to an increase in anticipated default factors following the recent economic impact related to COVID-19. Refer to Notes 2 and related significant judgments used in determining appropriate revenue recognition procedures.8 for additional information on commercial mortgage loans.

Available for Sale Securities
The Company recorded a $1.5 million allowance for credit losses on fixed maturity securities available for sale for the year ended December 31, 2020. Refer to Note 2 for additional information on available for sale securities.
3.
6. Segment Information
As of December 31, 2017,2020, the Company has fourhad 4 reportable segments, which are defined based on the manner in which our Chief Operating Decision Makers (ourthe Company’s chief operating decision maker, the Chief Executive Officer (“CEO”) and Chief Operating Officer (“COO”)) review, reviews the business to assess performance and allocate resources, and which align to the nature of the products and services offered:
Global Lifestyle: provides mobile device solutions and extended service products and related services for consumer electronics and appliances (referred to as “Connected Living”); vehicle protection and related services (referred to as “Global Automotive”); and credit protection and other insurance products (referred to as “Global Financial Services and Other”);
Global Housing: provides lender-placed homeowners insurance, lender-placed manufactured housing insurance and lender-placed flood insurance;insurance (referred to as “Lender-placed Insurance”); renters insurance and related products (referred to as multi-family housing)“Multifamily Housing”); and valuationvoluntary manufactured housing insurance, voluntary homeowners insurance and field servicesother specialty products (referred to as mortgage solutions).“Specialty and Other”;
Global Lifestyle: provides mobile device protection and related services and extended service products and related services (referred to as Connected Living); vehicle protection services and credit insurance.
Global Preneed: provides pre-funded funeral insurance, final need insurance and annuity products.related services; and
Total Corporate &and Other: Corporate & Other includes activities of the holding company, financing and interest expenses, net realized gains (losses) on investments (which includes unrealized gains (losses) on equity securities and changes in fair value of direct investments in collateralized loan obligations), interest income earned from short-term investments held, and income (expenses) primarily related to the Company'sCompany’s frozen benefit plans. Corporate & Other also includes the amortization of deferred gains and gains associated with the sales of FFG, LTC and AEB through reinsurance agreements, expenses related to the pending acquisition of The Warranty Group (see Note 27), and other unusual or infrequent items. Additionally, the Total Corporate & Other segment includesplans, amounts related to businesses previously disposed of through reinsurance and the runoffrun-off of the Assurant Health business. As Assurant Health was a reportable segment in prior years, these amounts are disclosed separatelyCorporate and Other also includes goodwill impairments, the foreign currency gains (losses) from remeasurement of monetary assets and liabilities, changes in the following segment tables for comparability.fair value of derivative instruments and other expenses related to merger and acquisition activities, as well as other
In addition, AEB was a separate
F-26


highly variable or unusual items other than reportable segment in 2016catastrophes (reportable catastrophe losses, net of reinsurance and primarily includes the results of operations for the periods prior to its sale on March 1, 2016. See Note 4 for more information.client profit sharing adjustments, and including reinstatement and other premiums).
The Company determined its reportable segments using the management approach described in accounting guidance regarding disclosures about segments of an enterprise and related information. These reportable segment groupings are consistent with information used by our Chief Operating Decision Makerschief operating decision maker to assess performance and allocate resources. The accounting policies of the reportable segments are the same as those described in the summary of significant accounting policies. See Note 2 for furtheradditional information.

The following tables summarize selected financial information by segment:segment for the periods indicated:
 Year Ended December 31, 2020
 Global LifestyleGlobal HousingGlobal PreneedCorporate
and Other
Consolidated
Revenues
Net earned premiums$6,442.2 $1,833.6 $66.9 $$8,342.7 
Fees and other income895.4 143.7 142.5 1.1 1,182.7 
Net investment income194.3 72.8 282.0 25.8 574.9 
Net realized losses on investments(16.2)(16.2)
Amortization of deferred gains on disposal of businesses (1)10.7 10.7 
Total revenues7,531.9 2,050.1 491.4 21.4 10,094.8 
Benefits, losses and expenses
Policyholder benefits1,412.6 852.1 284.4 0.2 2,549.3 
Amortization of deferred acquisition costs and value of business acquired3,365.9 225.6 80.5 3,672.0 
Underwriting, general and administrative expenses (2)2,189.1 677.3 66.3 177.3 3,110.0 
Goodwill impairment137.8 137.8 
Iké net losses5.9 5.9 
Interest expense104.5 104.5 
Loss on extinguishment of debt
Total benefits, losses and expenses6,967.6 1,755.0 431.2 425.7 9,579.5 
Segment income (loss) before provision (benefit) for income taxes564.3 295.1 60.2 (404.3)515.3 
Provision (benefit) for income taxes127.1 61.3 12.2 (128.0)72.6 
Segment income (loss) after taxes437.2 233.8 48.0 (276.3)442.7 
Less: Net income attributable to non-controlling interest(0.9)(0.9)
Net income (loss) attributable to stockholders437.2 233.8 48.0 (277.2)441.8 
Less: Preferred stock dividends(18.7)(18.7)
Net income (loss) attributable to common stockholders$437.2 $233.8 $48.0 $(295.9)$423.1 
Segment assets (3)$24,360.8 $4,014.3 $7,627.0 $8,647.8 $44,649.9 
 Year Ended December 31, 2017
       Total Corporate & Other  
 Global Housing Global Lifestyle Global Preneed Corporate & Other Health Total Consolidated
Revenues             
Net earned premiums$1,761.4
 $2,576.5
 $59.5
 $
 $6.7
 $6.7
 $4,404.1
Fees and other income413.6
 819.7
 121.5
 24.8
 3.5
 28.3
 1,383.1
Net investment income75.6
 114.6
 262.0
 35.1
 6.5
 41.6
 493.8
Net realized gains on investments
 
 
 30.1
 
 30.1
 30.1
Amortization of deferred gains and gains on disposal of businesses (1)
 
 
 103.9
 
 103.9
 103.9
Total revenues2,250.6
 3,510.8
 443.0
 193.9
 16.7
 210.6
 6,415.0
Benefits, losses and expenses             
Policyholder benefits (2)958.4
 700.4
 259.1
 
 (47.3) (47.3) 1,870.6
Amortization of deferred acquisition costs and value of business acquired194.9
 1,083.3
 61.8
 
 
 
 1,340.0
Underwriting, general and administrative expenses (3)953.0
 1,480.8
 63.1
 165.5
 48.0
 213.5
 2,710.4
Interest expense
 
 
 49.5
 
 49.5
 49.5
Total benefits, losses and expenses2,106.3
 3,264.5
 384.0
 215.0
 0.7
 215.7
 5,970.5
Segment income (loss) before provision (benefit) for income taxes144.3
 246.3
 59.0
 (21.1) 16.0
 (5.1) 444.5
Provision (benefit) for income taxes (4)46.9
 68.3
 19.4
 (215.1) 5.4
 (209.7) (75.1)
Segment income after taxes$97.4
 $178.0
 $39.6
 $194.0
 $10.6
 $204.6
  
Net income            $519.6
              
Segment assets (4):$4,809.6
 $9,497.6
 $6,827.1
 $10,633.6
 $75.1
 $10,708.7
 $31,843.0
F-27


(1)The year ended December 31, 2017 includes $92.8 million related to the amortization of deferred gains and gains related to the AEB sale on March 1, 2016.
(2)The presentation of Assurant Health policyholder benefits includes the impact of the total current period net utilization of premium deficiency reserves for claim costs and claim adjustment expenses included in policyholder benefits, as well as maintenance costs, which are included within underwriting, general and administrative expenses. For the year ended December 31, 2017, the premium deficiency reserve liability decreased $35.7 million, through an offset to policyholder benefit expense. In addition, there was favorable claims development experienced through December 31, 2017, in excess of actual benefit expense, which contributed to the credit balance within policyholder benefits expenses.
(3)The year ended December 31, 2017 for Corporate & Other includes an expense of $17.4 million related to post-close adjustment pertaining to an estimated indemnification that is expected to be due on a previous disposition.
(4)The consolidated net benefit for income taxes for the year ended December 31, 2017 includes a $177.0 million one-time benefit from the reduction of net deferred tax liabilities following the enactment of the U.S. Tax Cuts and Jobs Act. The remeasurement of deferred tax assets and liabilities was recorded using our best estimate of deferred tax balances as of December 22, 2017, the enactment date of the legislation. The total benefit for income taxes was reported through the Corporate & Other segment; however, the remeasured deferred tax assets and liabilities were adjusted within each segment. Refer to Note 9, Income Taxes, for further detail.


 Year Ended December 31, 2019
 Global LifestyleGlobal HousingGlobal PreneedCorporate
and Other
Consolidated
Revenues
Net earned premiums$6,073.7 $1,885.1 $61.2 $$8,020.0 
Fees and other income1,020.5 148.6 139.7 2.4 1,311.2 
Net investment income250.8 95.2 285.3 43.7 675.0 
Net realized gains on investments66.3 66.3 
Amortization of deferred gains on disposal of businesses (1)14.3 14.3 
Total revenues7,345.0 2,128.9 486.2 126.7 10,086.8 
Benefits, losses and expenses
Policyholder benefits1,516.2 869.5 269.0 2,654.7 
Amortization of deferred acquisition costs and value of business acquired3,015.7 221.5 84.9 3,322.1 
Underwriting, general and administrative expenses (2)2,277.6 711.6 67.3 194.0 3,250.5 
Iké net losses163.0 163.0 
Interest expense110.6 110.6 
Loss on extinguishment of debt31.4 31.4 
Total benefits, losses and expenses6,809.5 1,802.6 421.2 499.0 9,532.3 
Segment income (loss) before provision (benefit) for income taxes535.5 326.3 65.0 (372.3)554.5 
Provision (benefit) for income taxes126.2 67.6 12.8 (38.9)167.7 
Segment income (loss) after taxes409.3 258.7 52.2 (333.4)386.8 
Less: Net income attributable to non-controlling interest(4.2)(4.2)
Net income (loss) attributable to stockholders409.3 258.7 52.2 (337.6)382.6 
Less: Preferred stock dividends(18.7)(18.7)
Net income (loss) attributable to common stockholders$409.3 $258.7 $52.2 $(356.3)$363.9 
Segment assets (3)$22,893.7 $4,046.1 $7,440.1 $9,911.3 $44,291.2 
F-28



 Year Ended December 31, 2018
 Global LifestyleGlobal HousingGlobal PreneedCorporate
and Other
Consolidated
Revenues
Net earned premiums$4,291.8 $1,806.2 $58.4 $0.5 $6,156.9 
Fees and other income891.5 283.0 131.1 2.5 1,308.1 
Net investment income189.4 80.8 278.0 50.2 598.4 
Net realized losses on investments(62.7)(62.7)
Amortization of deferred gains on disposal of businesses (1)56.9 56.9 
Total revenues5,372.7 2,170.0 467.5 47.4 8,057.6 
Benefits, losses and expenses
Policyholder benefits1,145.6 938.4 263.3 (4.7)2,342.6 
Amortization of deferred acquisition costs and value of business acquired2,025.8 204.5 70.5 2,300.8 
Underwriting, general and administrative expenses (2)1,812.6 837.1 60.1 270.6 2,980.4 
Interest expense100.3 100.3 
Total benefits, losses and expenses4,984.0 1,980.0 393.9 366.2 7,724.1 
Segment income (loss) before provision (benefit) for income taxes388.7 190.0 73.6 (318.8)333.5 
Provision (benefit) for income taxes91.0 39.2 15.9 (65.2)80.9 
Segment income (loss) after taxes297.7 150.8 57.7 (253.6)252.6 
Less: Net income attributable to non-controlling interest(1.6)(1.6)
Net income (loss) attributable to stockholders297.7 150.8 57.7 (255.2)251.0 
Less: Preferred stock dividends(14.2)(14.2)
Net income (loss) attributable to common stockholders$297.7 $150.8 $57.7 $(269.4)$236.8 
(1)The years ended December 31, 2020, 2019 and 2018 included $2.4 million, $13.8 million and $46.9 million, respectively, related to the amortization of deferred gains associated with the 2016 sale of Assurant Employee Benefits. The remaining Assurant Employee Benefits unamortized deferred gain as of December 31, 2020 was $0.2 million.
(2)The year ended December 31, 2019 for Corporate and Other included a $7.4 million loss on assets held for sale associated with an office building previously used as the headquarters for a business in runoff. The years ended December 31, 2020, 2019 and 2018 for Corporate and Other included $7.5 million, $18.4 million and $17.2 million, respectively, of net losses from foreign exchange related to the remeasurement of net monetary assets in Argentina as a result of the classification of Argentina’s economy as highly inflationary beginning July 1, 2018. The years ended December 31, 2019 and 2018 for Corporate and Other included impairment losses of $15.6 million and $20.8 million, respectively, on intangible assets. The year ended December 31, 2018 for Corporate and Other included a $17.7 million gain on the sale of Time Insurance Company and a $40.3 million loss on the sale of Mortgage Solutions.
(3)Segment assets for Global Lifestyle, Global Housing and Global Preneed do not include net unrealized gains on securities attributable to those segments, which are all included within Corporate and Other.
F-29


 Year Ended December 31, 2016
       Total Corporate & Other    
 Global Housing Global Lifestyle Global Preneed Corporate & Other Health Total Employee Benefits Consolidated
Revenues               
Net earned premiums$1,829.1
 $2,901.4
 $61.7
 $
 $37.1
 $37.1
 $178.0
 $5,007.3
Fees and other income459.7
 804.7
 109.6
 24.5
 19.8
 44.3
 4.2
 1,422.5
Net investment income72.7
 113.1
 259.8
 44.0
 8.8
 52.8
 17.3
 515.7
Net realized gains on investments (4)
 
 
 162.2
 
 162.2
 
 162.2
Amortization of deferred gains and gains on disposal of businesses (1)
 
 
 394.5
 
 394.5
 
 394.5
Gain on pension plan curtailment
 
 
 29.6
 
 29.6
 
 29.6
Total revenues2,361.5
 3,819.2
 431.1
 654.8
 65.7
 720.5
 199.5
 7,531.8
Benefits, losses and expenses               
Policyholder benefits (2)828.6
 663.8
 250.4
 
 (52.7) (52.7) 118.4
 1,808.5
Amortization of deferred acquisition costs and value of business acquired238.2
 1,045.9
 61.4
 
 
 
 5.8
 1,351.3
Underwriting, general and administrative expenses (3)1,013.7
 1,901.8
 55.5
 244.6
 165.7
 410.3
 61.5
 3,442.8
Interest expense
 
 
 57.6
 
 57.6
 
 57.6
Loss on extinguishment of debt
 
 
 23.0
 
 23.0
 
 23.0
Total benefits, losses and expenses2,080.5
 3,611.5
 367.3
 325.2
 113.0
 438.2
 185.7
 6,683.2
Segment income (loss) before provision (benefit) for income taxes281.0
 207.7
 63.8
 329.6
 (47.3) 282.3
 13.8
 848.6
Provision (benefit) for income taxes92.4
 53.3
 21.5
 117.0
 (6.3) 110.7
 5.3
 283.2
Segment income (loss) after taxes$188.6
 $154.4
 $42.3
 $212.6
 $(41.0) $171.6
 $8.5
  
Net income              $565.4
                
Segment assets:$3,836.5
 $8,747.0
 $6,421.1
 $10,457.8
 $246.7
 $10,704.5
 $
 $29,709.1
(1)The year ended December 31, 2016 includes $382.6 million related to the amortization of deferred gains and gains related to the AEB sale on March 1, 2016.
(2)The presentation of Assurant Health policyholder benefits includes the impact of the total current period net utilization of premium deficiency reserves for claim costs and claim adjustment expenses included in policyholder benefits, as well as maintenance costs, which are included within underwriting, general and administrative expenses. For the year ended December 31, 2016, the premium deficiency reserve liability decreased $37.6 million through an offset to policyholder benefit expense.

(3)The year ended December 31, 2016 for Corporate & Other includes a $16.7 million intangible asset impairment charge related to trade names that will no longer be used or defended by the Company, and the year ended December 31, 2016 for Corporate & Other includes expense of $23.0 million related to post-close adjustment pertaining to an estimated indemnification that is expected to be due on a previous disposition.
(4)The year ended December 31, 2016 includes $146.7 million of net realized gains related to assets transferred as part of the AEB sale on March 1, 2016.
 Year Ended December 31, 2015
       Total Corporate & Other    
 Global Housing Global Lifestyle Global Preneed Corporate & Other Health Total Employee Benefits Consolidated
Revenues               
Net earned premiums$2,044.7
 $2,955.4
 $60.4
 $
 $2,223.7
 $2,223.7
 $1,066.8
 $8,351.0
Fees and other income405.5
 678.6
 107.1
 32.7
 54.6
 87.3
 25.0
 1,303.5
Net investment income92.8
 126.9
 249.8
 21.2
 24.5
 45.7
 111.0
 626.2
Net realized gains on investments
 
 
 31.8
 
 31.8
 
 31.8
Amortization of deferred gains and gains on disposal of businesses
 


 
 13.0
 
 13.0
 
 13.0
Total revenues2,543.0
 3,760.9
 417.3
 98.7
 2,302.8
 2,401.5
 1,202.8
 10,325.5
Benefits, losses and expenses               
Policyholder benefits (2)788.5
 679.8
 239.7
 3.1
 2,301.2
 2,304.3
 730.2
 4,742.5
Amortization of deferred acquisition costs and value of business acquired280.4
 1,022.0
 56.6
 
 10.7
 10.7
 32.9
 1,402.6
Underwriting, general and administrative expenses1,010.5
 1,847.8
 55.9
 127.3
 516.7
 644.0
 365.9
 3,924.1
Interest expense
 
 
 55.1
 
 55.1
 
 55.1
Total benefits, losses and expenses2,079.4
 3,549.6
 352.2
 185.5
 2,828.6
 3,014.1
 1,129.0
 10,124.3
Segment income (loss) before provision (benefit) for income taxes463.6
 211.3
 65.1
 (86.8) (525.8) (612.6) 73.8
 201.2
Provision (benefit) for income taxes155.9
 58.3
 20.9
 (44.1) (157.9) (202.0) 26.5
 59.6
Segment income (loss) after taxes$307.7
 $153.0
 $44.2
 $(42.7) $(367.9) $(410.6) $47.3
  
Net income              $141.6
(1)The presentation of Assurant Health policyholder benefits includes the impact of the total current period net utilization of premium deficiency reserves for claim costs and claim adjustment expenses included in policyholder benefits, as well as maintenance costs, which are included within underwriting, general and administrative expenses. For the year ended December 31, 2015, the premium deficiency reserve liability decreased $44.5 million through an offset to policyholder benefit expense.


The Company principally operates in the U.S., as well as Europe, Latin America, Canada and Asia.

The following table summarizes selected financial information by geographic location for the years ended or as of December 31:31, 2020, 2019 and 2018:
LocationRevenues 
Long-lived
assets
2017   
United States$4,980.8
 $339.5
Foreign countries1,434.2
 8.1
Total$6,415.0
 $347.6
2016   
United States$6,239.7
 $336.8
Foreign countries1,292.1
 6.8
Total$7,531.8
 $343.6
2015   
United States$8,917.7
 $293.9
Foreign countries1,407.8
 4.5
Total$10,325.5
 $298.4

LocationRevenuesLong-lived
Assets
2020
United States$8,031.3 $470.1 
Foreign countries2,063.5 23.2 
Total$10,094.8 $493.3 
2019
United States$7,883.2 $391.2 
Foreign countries2,203.6 42.5 
Total$10,086.8 $433.7 
2018
United States$6,217.0 $378.8 
Foreign countries1,840.6 13.7 
Total$8,057.6 $392.5 
 
Revenue is based in the country where the product was sold and the physical location of long-lived assets, which are primarily property and equipment. There are no reportable major customers that accountaccounted for 10% or more of the Company’s consolidated revenues.
revenues for the years ended December 31, 2020, 2019 or 2018.
The Company’s net earned premiums, fees and other income by segment and product are as follows:follows for the periods indicated:
Years Ended December 31,
202020192018
Global Lifestyle:
Connected Living (mobile and service contracts)$3,836.6 $3,768.4 $2,800.6 
Global Automotive3,113.0 2,873.6 1,909.2 
Global Financial Services and Other388.0 452.2 473.5 
Total$7,337.6 $7,094.2 $5,183.3 
Global Housing:
Lender-placed Insurance$1,052.5 $1,109.2 $1,149.7 
Multifamily Housing451.6 429.2 406.1 
Specialty and Other473.2 495.3 417.3 
Mortgage Solutions (sold in August 2018)116.1 
Total$1,977.3 $2,033.7 $2,089.2 
Global Preneed$209.4 $200.9 $189.5 
 2017 2016 2015
Global Housing:     
Lender-placed insurance$1,224.9
 $1,317.2
 $1,561.4
Multi-family housing366.3
 320.9
 282.7
Mortgage solutions257.7
 329.3
 289.5
Manufactured housing and other326.1
 321.4
 316.6
Total$2,175.0
 $2,288.8
 $2,450.2
Global Lifestyle:     
Global connected living (mobile and service contracts)$2,156.0
 $2,570.1
 $2,551.0
Global vehicle protection services782.8
 715.8
 608.4
Global credit and other457.4
 420.2
 474.6
Total$3,396.2
 $3,706.1
 $3,634.0
      
Global Preneed:$181.0
 $171.3
 $167.5
      
Health (1):$10.2
 $56.9
 $2,278.3
      
Employee Benefits (2):$
 $182.2
 $1,091.8

(1)The Health business has been in run-off since 2015 and previously included individual and small employer group products.
(2)The Employee Benefits business was sold on March 1, 2016 and previously included group disability, group dental, group life and group supplemental and vision products.


7. Contract Revenues

4. DispositionsThe Company partners with clients to provide consumers a diverse range of protection products and Exit Activities
Dispositions
Assurant Employee Benefits: On March 1, 2016,services. The Company’s revenues from protection products are accounted for as insurance contracts and are recognized over the Company completedterm of the saleinsurance protection provided. Revenues from service contracts and sales of its Assurant Employee Benefits segment through a series of transactions with Sun Life for net cash consideration of $942.2 million (including contingent consideration), which resulted in an estimated gain of $656.5 million. The transaction was primarily structured as a reinsurance arrangement, as wellproducts are recognized as the sale of certain legal entities that included a ceding commission and other consideration. The reinsurance transaction does not extinguishcontractual performance obligations are satisfied or the Company's primary liability on the policies issued or assumed by subsidiaries thatproducts are parties to the reinsurance agreements, thus any gains associated with the prospective component of the reinsurance transaction are deferred and amortized over the contract period, including contractual renewal periods, in proportion todelivered. Revenue is measured as the amount of insurance coverage provided. Theconsideration the Company also has an obligationexpects to continuebe entitled to write and renew certain policiesin exchange for a period of timeperforming the services or transferring products. If payments are received
F-30


before the related revenue is recognized, the amount is recorded as unearned revenue or advance payment liabilities, until Sun Life commences policy writing and renewal.the performance obligations are satisfied or the products are transferred.
The Company was required to allocate the proceeds considering the relative fair value of the transaction components. Most of the expected gains resultingdisaggregated revenues from the transaction related to compensation for the inforce policies (prospective component), sales of net assets underlying the continuing business, as well as the future compensation for our performance obligations to write and renew certain policies for a period of time. The reinsurance for existing claims liabilities (retroactive component) resulted in a loss when considering the amounts paid for reinsurance premiums (assets we transferred to Sun Life) exceeded the recorded liabilities related to the underlying reinsurance contracts. The Company also recognized realized gains associated with the fair value of assets transferred to Sun Life (which offset losses on the retroactive component).
The terms "deferred gain" and "amortization of deferred gain" broadly reflect the multiple transaction elements and earnings thereof, inclusive of the expected and actual income resulting from the reinsurance subject to prospective accounting, income expected to be earned related to the deferred gains associated with long-durationservice contracts and the expected recognition of deferred revenues associated with our performance obligations.
The total deferred gain amount (representing $520.4 million of the total $656.5 million of original estimated gains) has been and will continue to be recognized as revenue over the contract period in proportion to the amount of insurance coverage provided, including estimated contractual renewals pursuant to rate guarantees. The ultimate amortization pattern will be dependent on a number of factors including the timing of when Sun Life commences directly writing and renewing policies and the sales and persistency on business the Company is obligated to write and renew in the interim.
The following represents a summary of the pre-tax gain recognized by transaction component, as well as the related classification within the Consolidated Financial Statements:
 Years Ended December 31,
 2017 2016
Gain on sale of entities, net of transaction costs$
 $41.1
Novations, resulting in recognized gains (1)
 60.9
Loss on retroactive reinsurance component, before realized gains (2)
 (128.6)
Net loss prior to realized gains on transferred securities supporting retroactive component (3)
 (26.6)
Realized gains on transferred securities supporting retroactive component (2)
 146.7
Amortization of deferred gains (4)92.8
 382.6
Total$92.8
 $502.7
(1)Novations of certain insurance policies directly to Sun Life allowed for immediate gain recognition.
(2)Reinsurance of existing claims liabilities requires retroactive accounting necessitating losses to be recognized immediately. However, upon transfer of the associated assets supporting the liabilities, the Company recognized realized gains which more than offset the retroactive losses. The Company was required to classify the realized gains as part of net realized gains on investments within the consolidated statements of operations.
(3)Amount classified within underwriting, general and administrative expenses in the consolidated statements of operations.
(4)Amount classified within amortization of deferred gains and gains on disposal of businesses within the consolidated statements of operations. The year ended December 31, 2017 includes $16.0 million related to realization of contingent consideration.

The remaining unamortized deferred gain as of December 31, 2017 was $63.3 million, which is expected to be earned over the next several years. The Company will review and evaluate the estimates affecting the deferred gain each period or when significant information affecting the estimates becomes known, and will adjust the prospective revenue to be recognized accordingly.

The Assurant Employee Benefits segment pre-tax income was $13.7 million and $73.8 million for the years ended December 31, 2016 and 2015, respectively (excluding the aforementioned gains realized in 2016, which are included in the Corporate & Other segment). There was no pre-tax income from Assurant Employee Benefits in 2017.
Automobile title administration business: In 2015, the Company sold certain assets related to the Global Housing’s automobile title administration services business for cash consideration of $19.6 million. The Company recognized a gain on sale of $16.8 million, which is classified in fees and other income on the consolidated statementsstatement of operations.operations are $714.1 million, $852.8 million and $693.1 million for Global Lifestyle and $95.6 million, $104.1 million and $241.9 million for Global Housing for the years ended December 31, 2020, 2019 and 2018, respectively.
SupplementalGlobal Lifestyle
In the Company’s Global Lifestyle segment, revenues from service contracts and small-group self-funded linessales of business: In 2015,products are primarily from the Company’s Connected Living business. Through partnerships with mobile carriers, the Company completedprovides administrative services related to its mobile device protection products, including program design and marketing strategy, risk management, data analytics, customer support and claims handling, supply chain and service delivery, repair and logistics, and device disposition. Administrative fees are generally billed monthly based on the salevolume of Assurant Health’s supplementalservices provided during the billing period (for example, based on the number of mobile subscribers) with payment due within a short-term period. Each service or bundle of services, depending on the contract, is an individual performance obligation with a standalone selling price. The Company recognizes revenue as it invoices, which corresponds to the value transferred to the customer.
The Company also repairs, refurbishes and small-group self-funded linesthen sells mobile and other electronic devices, on behalf of businessits client, for a bundled per unit fee. The entire processing of the device is considered one performance obligation with a standalone selling price and certain assetsthus, the per unit fee is recognized when the products are sold. Payments are generally due prior to National General Holdings Corp., for cash consideration of $14.0 million, consisting primarily ofshipment or within a ceding commission. Since the form of sale did not dischargeshort-term period.
Global Housing
In the Company’s primary liability toGlobal Housing segment, revenues from service contracts and sales of products are primarily from the insureds, a $5.3 million gain onCompany’s Lender-placed Insurance business. Under the disposal of the small-group self-fundedCompany’s Lender-placed Insurance business, was deferred and reported as a liability as of the date of sale. The liability is amortized as revenue over the estimated life of contract terms. Losses resulting from coinsurance transactions are recognized immediately, thus the Company recognized a loss of $11.6 million, primarily related to the write-off of deferred acquisition costs, onprovides loan and claim payment tracking services for lenders. Until the sale of the supplemental business. The loss on sale is classifiedMortgage Solutions business in underwriting, generalAugust 2018, the Company previously offered valuation and administrative expenses ontitle services and products across the consolidated statements of operations.origination, home equity and default markets, as well as field services, inspection services, restoration and real estate owned asset management services to mortgage servicing clients and investors. The Company also recognized a tax benefit related to the sale of these legal entities in 2015.
General agency business: In January 2015, the Company completed the sale ofgenerally invoices its general agency business to Global Indemnity Group, Inc., a subsidiary of Global Indemnity plc, for $117.9 million in net cash consideration. The business was part of the Global Housing segment and offers specialty personal lines and agricultural insurance through general and independent agents. The sale price wascustomers weekly or monthly based on the net book valuevolume of services provided during the business from June 30, 2014 adjusted as of January 1, 2015. In accordancebilling period with held for sale accounting, the Company recordedpayment due within a loss of $21.5 million in 2014. Upon final closing in 2015, the Company recordedshort-term period. Each service is an individual performance obligation with a net gain of $1.1 million.standalone selling price. The Company is subject to certain contractual indemnification requirements relatedrecognizes revenue as it invoices, which corresponds to the actuarial development of claim reserves. During 2017value transferred to the customer.
Contract Balances
The receivables and 2016, the Company recorded additional losses of $17.4unearned revenue under these contracts were $257.9 million and $23.0$89.8 million, respectively, based on information received from Global Indemnity Group, Inc., and as such, maintains an accrued liability of $40.4 million for the indemnification as of December 31, 2017.2020, and $185.0 million and $87.6 million, respectively, as of December 31, 2019. These balances are included in premiums and accounts receivable and the accounts payable and other liabilities, respectively, in the consolidated balance sheets. Revenue from service contracts and sales of products recognized during the years ended December 31, 2020 and 2019 that was included in unearned revenue as of December 31, 2019 and 2018 were $43.3 million and $57.9 million, respectively.
In certain circumstances, the Company defers upfront commissions and other costs in connection with client contracts in excess of one year where the Company can demonstrate future economic benefit. For these contracts, expense is recognized as revenues are earned. The termsCompany periodically assesses recoverability based on the performance of the sale agreement stipulate that claim reserves be settled using a valuation three years from closing. The Company will continually assess such liabilities through final settlement, with any resulting adjustments recorded in earnings when a change in estimated payment is determined.
Exit Activities
related contracts. As of the end of 2016,December 31, 2020 and 2019, the Company had substantially completed its exit from the health insurance market, a process that began in 2015. Excluding premium deficiency charges, the exit-related charges for 2017, 2016 and 2015 were $3.3 million, $31.4approximately $13.8 million and $85.6$25.8 million, respectively, and are primarily included in underwriting, general and administrative expenses withinof such intangible assets that will be expensed over the consolidated statementsterm of operations. Future cash payments for exit-related charges were substantially completed in 2017. The premium deficiency reserve liability decreased from $40.4 million at December 31, 2016 to $4.7 million at December 31, 2017. The decrease is consistent with the estimated utilization in 2017.client contracts.
The Company participated in the Affordable Care Act Risk Mitigation Programs during 2014 through 2016. With the exit from the health insurance market, the Company no longer participates in these programs.

F-31



5.8. Investments
The following tables show the cost or amortized cost, allowance for credit losses, gross unrealized gains and losses, and fair value and other-than-temporary impairment ("OTTI") included within accumulated other comprehensive income of the Company'sCompany’s fixed maturity and equity securities as of the dates indicated:
December 31, 2017 December 31, 2020
Cost or
Amortized
Cost
 
Gross
Unrealized
Gains
 
Gross
Unrealized
Losses
 Fair Value 
OTTI in 
AOCI  (1)
Cost or
Amortized
Cost
Allowance for Credit LossesGross
Unrealized
Gains
Gross
Unrealized
Losses
Fair Value
Fixed maturity securities:         Fixed maturity securities:
U.S. government and government
agencies and authorities
$180.6
 $3.2
 $(1.2) $182.6
 $
U.S. government and government agencies and authorities$98.7 $$6.0 $$104.7 
States, municipalities and political
subdivisions
302.3
 24.0
 (0.1) 326.2
 
States, municipalities and political subdivisions287.9 35.3 (0.1)323.1 
Foreign governments524.8
 72.3
 (0.3) 596.8
 


Foreign governments886.3 154.2 (0.6)1,039.9 
Asset-backed188.4
 1.9
 (0.1) 190.2
 1.0
Asset-backed551.7 14.9 (2.1)564.5 
Commercial mortgage-backed38.6
 0.2
 (0.7) 38.1
 
Commercial mortgage-backed327.5 21.3 (1.4)347.4 
Residential mortgage-backed1,084.2
 32.5
 (7.3) 1,109.4
 9.2
Residential mortgage-backed1,017.5 86.5 (0.2)1,103.8 
U.S. corporate4,774.2
 602.1
 (5.0) 5,371.3
 17.4
U.S. corporate6,080.2 (1.5)1,230.1 (8.6)7,300.2 
Foreign corporate1,663.4
 188.6
 (4.0) 1,848.0
 
Foreign corporate2,282.6 383.4 (0.6)2,665.4 
Total fixed maturity securities$8,756.5
 $924.8
 $(18.7) $9,662.6
 $27.6
Total fixed maturity securities$11,532.4 $(1.5)$1,931.7 $(13.6)$13,449.0 
Equity securities:         
Common stocks$9.3
 $8.4
 $
 $17.7
 $
Non-redeemable preferred stocks307.0
 43.8
 (0.5) 350.3
 
Total equity securities$316.3
 $52.2
 $(0.5) $368.0
 $
 
 December 31, 2019
 Cost or
Amortized
Cost
Gross
Unrealized
Gains
Gross
Unrealized
Losses
Fair ValueImpairment in 
AOCI  (1)
Fixed maturity securities:
U.S. government and government agencies and authorities$188.9 $5.3 $(0.1)$194.1 $
States, municipalities and political subdivisions216.1 26.4 242.5 
Foreign governments916.9 94.3 (0.8)1,010.4 
Asset-backed502.4 3.1 (2.3)503.2 
Commercial mortgage-backed212.7 10.2 (0.8)222.1 
Residential mortgage-backed1,235.3 52.4 (1.4)1,286.3 3.1 
U.S. corporate5,679.8 818.9 (2.1)6,496.6 16.5 
Foreign corporate2,112.7 255.4 (0.9)2,367.2 
Total fixed maturity securities$11,064.8 $1,266.0 $(8.4)$12,322.4 $19.6 
 December 31, 2016
 
Cost or
Amortized
Cost
 
Gross
Unrealized
Gains
 
Gross
Unrealized
Losses
 Fair Value 
OTTI in
AOCI (1)
Fixed maturity securities:         
U.S. government and government
  agencies and authorities
$172.8
 $3.4
 $(1.3) $174.9
 $
States, municipalities and political
  subdivisions
446.9
 29.6
 (0.4) 476.1
 
Foreign governments508.9
 60.5
 (0.9) 568.5
 
Asset-backed2.6
 1.2
 (0.1) 3.7
 1.1
Commercial mortgage-backed39.3
 0.1
 (1.0) 38.4
 
Residential mortgage-backed1,071.2
 38.1
 (8.0) 1,101.3
 12.8
U.S. corporate5,022.7
 454.1
 (15.6) 5,461.2
 15.6
Foreign corporate1,606.4
 147.2
 (5.6) 1,748.0
 2.2
Total fixed maturity securities$8,870.8
 $734.2
 $(32.9) $9,572.1
 $31.7
Equity securities:         
Common stocks$11.9
 $8.9
 $
 $20.8
 $
Non-redeemable preferred stocks369.9
 31.8
 (1.1) 400.6
 
Total equity securities$381.8
 $40.7
 $(1.1) $421.4
 $
(1)Represents the amount of OTTI recognized in AOCI. Amount includes unrealized gains and losses on impaired securities relating to changes in the value of such securities subsequent to the impairment measurement date.

(1)Represents the amount of non-credit related impairment recognized in AOCI. Amount includes unrealized gains and losses on impaired securities relating to changes in the value of such securities subsequent to the impairment measurement date prior to adoption of ASC 326. See Note 2 for further information.


The Company's states, municipalitiesCompany’s state, municipality and political subdivisionssubdivision holdings are highly diversified across the U.S., with no individual state’sstate, municipality or political subdivision exposure (including both general obligation and revenue securities) exceeding 0.4% and 0.5%0.3% of the overall investment portfolio as of December 31, 20172020 and 2016,2019, respectively. As of December 31, 20172020 and 2016,2019, the securities includeincluded general obligation and revenue bonds issued by states, cities, counties, school districts and similar issuers, including $137.7$44.3 million and $215.3$51.9 million, respectively, of advance refunded or escrowed-to-maturity bonds (collectively referred to as “pre-refunded bonds”), which are bonds for which an irrevocable trust has been established to fund the remaining payments of principal and interest. As of December 31, 20172020 and 2016,2019, revenue bonds accountaccounted for 53%67% and 46%60% of the holdings, respectively. Excluding pre-refunded revenue bonds, the activities supporting the income streams of the Company’s revenue bonds are across a broad range of sectors, primarily highway, water, airport and marina, specifically pledged tax revenues, leases, colleges and universities and other miscellaneous sources such as bond banks, finance authorities and appropriations. 
The Company’s investments in foreign government fixed maturity securities are held mainly in countries and currencies where the Company has policyholder liabilities, which allowto facilitate matching of assets to the assets and liabilities to be more appropriately matched.related liabilities. As of December 31, 2017,2020, approximately 79%59%, 12% and 8% of the foreign government securities were held in Canadian government/provincials
F-32


and the governments of Brazil and Mexico, respectively. As of December 31, 2019, approximately 58%, 20% and 4%6% of the foreign government securities were held in Canadian government/provincials and the governments of Brazil and Germany, respectively. As of December 31, 2016, approximately 78%, 11% and 4% of the foreign government securities were held in Canadian government/provincials and the governments of Brazil and Germany,Mexico, respectively. No other country represented more than 3%4% and 5% of the Company'sCompany’s foreign government securities as of December 31, 20172020 and 2016.2019, respectively.  
The Company hashad European investment exposure in its corporate fixed maturity and equity securities of $611.5$900.2 million with a net unrealized gain of $66.1$120.9 million as of December 31, 20172020 and $693.3$802.3 million with a net unrealized gain of $54.2$82.4 million as of December 31, 2016.2019. Approximately 28%27% and 23%28% of the corporate fixed maturity European exposure iswas held in the financial industry as of December 31, 20172020 and 2016,2019, respectively. The Company'sCompany’s largest European country exposure (the United Kingdom) represented approximately 4% of the fair value of the Company's corporate fixed maturity securities as of December 31, 20172020 and 2016. Approximately 8% of the fair value of the corporate European securities are pound and euro-denominated and are not hedged to U.S. dollars, but held to support related foreign-denominated liabilities of the Company's international businesses.2019. The Company'sCompany’s international investments are managed as part of the overall portfolio with the same approach to risk management and focus on diversification.
The Company hashad exposure to the energy sector in its corporate fixed maturity securities of $671.3$793.7 million with a net unrealized gain of $72.1$101.2 million as of December 31, 20172020 and $641.9$784.4 million with a net unrealized gain of $51.6$93.1 million as of December 31, 2016.2019. Approximately 88%85% and 84%94% of the energy exposure is rated as investment grade as of December 31, 20172020 and 2016,December 31, 2019, respectively.
The cost or amortized cost and fair value of fixed maturity securities as of December 31, 20172020 by contractual maturity are shown below. Actual maturities may differ from contractual maturities because issuers of the securities may have the right to call or prepay obligations with or without call or prepayment penalties. 
December 31, 2020
Cost or
Amortized
Cost
Fair Value
Due in one year or less$432.8 $438.6 
Due after one year through five years2,520.6 2,710.4 
Due after five years through ten years2,579.3 2,920.6 
Due after ten years4,103.0 5,363.7 
Total9,635.7 11,433.3 
Asset-backed551.7 564.5 
Commercial mortgage-backed327.5 347.4 
Residential mortgage-backed1,017.5 1,103.8 
Total$11,532.4 $13,449.0 
 
Cost or
Amortized
Cost
 Fair Value
Due in one year or less$210.3
 $213.1
Due after one year through five years1,714.2
 1,758.6
Due after five years through ten years1,749.0
 1,825.3
Due after ten years3,771.8
 4,527.9
Total7,445.3
 8,324.9
Asset-backed188.4
 190.2
Commercial mortgage-backed38.6
 38.1
Residential mortgage-backed1,084.2
 1,109.4
Total$8,756.5
 $9,662.6



MajorThe following table shows the major categories of net investment income were as follows:for the periods indicated:
 Years Ended December 31,
 202020192018
Fixed maturity securities$481.8 $492.8 $451.6 
Equity securities20.7 22.1 21.5 
Commercial mortgage loans on real estate36.8 36.6 33.4 
Short-term investments5.8 13.6 22.0 
Other investments22.9 49.2 41.6 
Cash and cash equivalents13.4 36.1 25.7 
Revenues from consolidated investment entities (1)56.3 119.2 77.8 
Total investment income637.7 769.6 673.6 
Investment expenses(25.9)(24.5)(23.3)
Expenses from consolidated investment entities (1)(36.9)(70.1)(51.9)
Net investment income$574.9 $675.0 $598.4 
(1)The following table shows the revenues net of expenses from consolidated investment entities for the periods indicated. Refer to Note 9 for further detail.
 Years Ended December 31,
 2017 2016 2015
Fixed maturity securities$411.8
 $419.3
 $486.2
Equity securities22.8
 25.2
 29.9
Commercial mortgage loans on real estate31.5
 41.7
 72.7
Short-term investments7.2
 5.5
 2.0
Other investments25.2
 24.2
 40.3
Cash and cash equivalents15.8
 17.5
 18.4
Revenues from consolidated investment entities (1)9.8
 
 
Total investment income524.1
 533.4
 649.5
Investment expenses(21.9) (17.7) (23.3)
Expenses from consolidated investment entities (1)(8.4) 
 
Net investment income$493.8
 $515.7
 $626.2
F-33


(1)The net of revenues and expenses from consolidated investment entities of $1.4 million for 2017 includes $0.6 million and $0.5 million of interest income from the Company's direct investment in two CLOs and the real estate fund, respectively, and $0.3 million related to investment management fees. Refer to Note 6, VIE, for further detail.

No
Years Ended December 31,
202020192018
Investment income (loss) from direct investments in:
Real estate funds (1)$8.3 $25.1 $11.3 
CLO entities8.0 17.0 9.5 
Investment management fees3.1 7.0 5.1 
Net investment income from consolidated investment entities$19.4 $49.1 $25.9 
(1)The investment income from the real estate funds includes income (loss) attributable to non-controlling interest of $1.1 million, $3.8 million and $2.1 million for the years ended December 31, 2020, 2019 and 2018, respectively.

NaN material investments of the Company were non-income producing for the years ended December 31, 2017, 20162020, 2019 and 2015.2018.
The following table summarizes the proceeds from sales of available-for-sale fixed maturity securities and the gross realized gains and gross realized losses that have been recognized in the statement of operations as a result of those sales:sales for the periods indicated:
Years Ended December 31,
For the Years Ended December 31, 202020192018
2017 2016 2015
Fixed maturity securities:Fixed maturity securities:
Proceeds from sales$3,018.2
 $4,610.7
 $2,568.2
Proceeds from sales$627.6 $2,105.1 $3,516.9 
Gross realized gains (1)43.5
 209.5
 65.1
$29.8 $35.1 $18.2 
Gross realized losses (2)12.2
 65.2
 31.7
(11.9)(15.0)(59.8)
Net realized gains (losses) from sales of fixed maturity securitiesNet realized gains (losses) from sales of fixed maturity securities$17.9 $20.1 $(41.6)


(1)The year ended December 31, 2016 gross realized gains includes $150.7 million related to the sale of Assurant Employee Benefits as described in Note 4, Dispositions and Exit Activities.
(2)The year ended December 31, 2016 gross realized losses includes $16.4 million related to the sale of Assurant Employee Benefits as described in Note 4, Dispositions and Exit Activities.
 
For securities sold at a loss during 2017,the year ended December 31, 2020, the average period of time these securities were trading continuously at a price below book value was approximately 4 months. 

The following table sets forth the net realized gains (losses), including OTTI,impairments, recognized in the statement of operations:operations for the periods indicated:
 Years Ended December 31,
 2017 2016 2015
Net realized gains (losses) related to sales and other:     
Fixed maturity securities$22.0
 $128.9
 $13.3
Equity securities7.7
 17.3
 19.0
Commercial mortgage loans on real estate1.3
 21.8
 0.8
Other investments1.0
 1.1
 3.7
Consolidated investment entities (1)(1.0) 
 
Total net realized gains related to sales and other (2)31.0
 169.1
 36.8
Net realized losses related to other-than-temporary impairments:     
Fixed maturity securities(0.4) (0.7) (5.0)
Other investments(0.5) (6.2) 
Total net realized losses related to other-than-temporary impairments(0.9) (6.9) (5.0)
Total net realized gains$30.1
 $162.2
 $31.8

(1)Consists of the net realized gains (losses) from the change in fair value of the Company's direct investment in two CLOs. Refer to Note 6, VIE, for further detail.
(2)The year ended December 31, 2016 net gains includes $146.7 million related to the sale of Assurant Employee Benefits as described in Note 4.

Other-Than-Temporary Impairments
 Years Ended December 31,
 202020192018
Net realized gains (losses) related to sales and other:
Fixed maturity securities$18.0 $20.4 $(42.8)
Equity securities (1)23.3 49.6 (14.9)
Commercial mortgage loans on real estate(5.4)(0.2)0.6 
Other investments0.5 8.9 2.7 
Consolidated investment entities (2)(32.3)(9.8)(7.7)
Total net realized gains (losses) related to sales and other4.1 68.9 (62.1)
Net realized losses related to impairments:
Fixed maturity securities (3)(3.2)(1.1)(0.1)
Other investments (1)(17.1)(1.5)(0.5)
Total net realized losses related to impairments(20.3)(2.6)(0.6)
Total net realized gains (losses)$(16.2)$66.3 $(62.7)
(1)The Company followsyears ended December 31, 2020, 2019 and 2018 include $10.5 million, $13.4 million and $16.9 million, respectively, of net gains on equity investment holdings accounted for under the OTTI guidance, which requires entities to separate an OTTImeasurement alternative. The carrying value of a debt security into two components when thereequity investments accounted for under the measurement alternative was $98.7 million and $90.1 million as of December 31, 2020 and 2019, respectively. These investments are credit related losses associated with the impaired debt security for which the Company asserts that it does not have the intent to sell, and it is more likely than not that it will not be required to sell before recovery of its cost basis. Under the OTTI guidance, the amount of the OTTI related to a credit loss is recognized in earnings, and the amount of the OTTI related toincluded within other non-credit factors (e.g., interest rates, market conditions, etc.) is recorded as a component of other comprehensive income. In instances where no credit loss exists but the Company intends to sell the security or it is more likely than not that the Company will have to sell the debt security prior to the anticipated recovery, the decline in market value below amortized cost is recognized as an OTTI in earnings. In periods after the recognition of an OTTI on debt securities, the Company accounts for such securities as if they had been purchasedinvestments on the measurement dateconsolidated balance sheets. For the years ended December 31, 2020 and 2019, there were impairments of the OTTI at an amortized cost basis equal to the previous amortized cost basis less the OTTI recognized in earnings. For debt securities$17.1 million and $1.5 million, respectively. There were 0 impairments for which OTTI was recognized in earnings, the difference between the new amortized cost basis and the cash flows expected to be collected will be accreted or amortized into net investment income.
For the year ended December 31, 20172018. For the years ended December 31, 2020, 2019 and 2016,2018, the Company recorded $0.9cumulative carry value fair value increases were $35.1 million, $24.6 million, and $6.6$16.9 million, respectively, of OTTI, of which $0.9respectively. For the years ended December 31, 2020 and 2019, the cumulative impairment losses were $18.6 million and $6.9$1.5 million, was relatedrespectively. There were 0 impairment losses for the year ended December 31, 2018.
(2)Consists of net realized losses from the change in fair value of the Company’s direct investment in CLOs. Refer to bothNotes 4 and 9 for additional information.
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(3)Includes credit losses andof $1.5 million on fixed maturity securities available for sale for the Company intendsyear ended December 31, 2020. Refer to sell and recorded as net OTTI losses recognized in earnings, with the remaining amount in 2016 of $0.3 million related to all other factors which was recorded as an unrealized (gain) loss component of AOCI.Note 5 for additional information.


The following table sets forth the amount of credit loss impairments recognized within the results of operations on fixed maturity securities held by the Company as of the dates indicated, for which a portion of the OTTI loss was recognized in AOCI, and the corresponding changes in such amounts:
 Years Ended December 31,
 2017 2016 2015
Balance, beginning of year$24.9
 $32.4
 $35.4
Additions for credit loss impairments recognized in the current period
  on securities previously impaired

 0.5
 
Additions for credit loss impairments recognized in the current period
  on securities not previously impaired

 
 2.6
Reductions for increases in cash flows expected to be collected that are
  recognized over the remaining life of the security
(2.4) (3.6) (2.4)
Reductions for credit loss impairments previously recognized on
  securities which matured, paid down, prepaid or were sold during the
  period
(4.4) (4.4) (3.2)
Balance, end of year$18.1
 $24.9
 $32.4

The Company regularly monitors its investment portfoliounrealized gains (losses) related to ensure investments that may be other-than-temporarily impaired are timely identified, properly valued, and charged against earnings in the proper period. The determination that a security has incurred an other-than-temporary decline in value requires the judgment of management. Assessment factors include, but are not limited to, the length of time and the extent to which the market value has been less than cost, the financial condition and rating of the issuer, whether any collateral is held, the intent and ability of the Company to retain the investment for a period of time sufficient to allow for recovery for equity securities andfor the intent to sell or whether it is more likely than not that the Company will be required to sell for fixed maturity securities. Inherently, there are risks and uncertainties involved in making these judgments. Changes in circumstances and critical assumptions such as a continued weak economy, a more pronounced economic downturn or unforeseen events which affect one or more companies, industry sectors, or countries could result in additional impairments in future periods for other-than-temporary declines in value. Any equity security whose price decline is deemed other-than-temporary is written down to its then current market value with the amount of the impairment reported as a realized loss in that period. The impairment of a fixed maturity security that the Company has the intent to sell or that it is more likely than not that the Company will be required to sell is deemed other-than-temporary and is written down to its market value at the balance sheet date with the amount of the impairment reported as a realized loss in that period. For all other-than-temporarily impaired fixed maturity securities that do not meet either of these two criteria, the Company is required to analyze its ability to recover the amortized cost of the security by calculating the net present value of projected future cash flows. For these other-than-temporarily impaired fixed maturity securities, the net amount recognized in earnings is equal to the difference between the amortized cost of the fixed maturity security and its net present value.indicated:
The Company considers different factors to determine the amount of projected future cash flows and discounting methods for corporate debt and residential and commercial mortgage-backed or asset-backed securities. For corporate debt securities, the split between the credit and non-credit losses is driven principally by assumptions regarding the amount and timing of projected future cash flows. The net present value is calculated by discounting the Company’s best estimate of projected future cash flows at the effective interest rate implicit in the security at the date of acquisition. For residential and commercial mortgage-backed and asset-backed securities, cash flow estimates, including prepayment assumptions, are based on data from widely accepted third-party data sources or internal estimates. In addition to prepayment assumptions, cash flow estimates vary based on assumptions regarding the underlying collateral including default rates, recoveries and changes in value. The net present value is calculated by discounting the Company’s best estimate of projected future cash flows at the effective interest rate implicit in the fixed maturity security prior to impairment at the balance sheet date. The discounted cash flows become the new amortized cost basis of the fixed maturity security.
Years Ended December 31,
202020192018
Net gains (losses) recognized on equity securities$23.3 $49.6 $(14.9)
Less: Net realized gains (losses) related to sales of equity securities7.0 5.2 3.9 
Total net unrealized gains (losses) on equity securities held$16.3 $44.4 $(18.8)
In periods subsequent to the recognition of an OTTI, the Company generally accretes the discount (or amortizes the reduced premium) into net investment income, up to the non-discounted amount of projected future cash flows, resulting from the reduction in cost basis, based upon the amount and timing of the expected future cash flows over the estimated period of cash flows.

The investment category and duration of the Company’s gross unrealized losses on fixed maturity securities, and equity securities as of December 31, 20172020 and 20162019 were as follows:
 December 31, 2020
 Less than 12 months12 Months or MoreTotal
 Fair ValueUnrealized
Losses
Fair
Value
Unrealized
Losses
Fair ValueUnrealized
Losses
Fixed maturity securities:
States, municipalities and political subdivisions$10.4 $(0.1)$$$10.4 $(0.1)
Foreign governments36.6 (0.6)36.6 (0.6)
Asset-backed85.3 (1.2)69.1 (0.9)154.4 (2.1)
Commercial mortgage-backed34.1 (0.7)3.3 (0.7)37.4 (1.4)
Residential mortgage-backed25.4 (0.1)1.6 (0.1)27.0 (0.2)
U.S. corporate128.4 (7.0)15.9 (1.6)144.3 (8.6)
Foreign corporate46.5 (0.6)46.5 (0.6)
Total fixed maturity securities$366.7 $(10.3)$89.9 $(3.3)$456.6 $(13.6)
 December 31, 2017
 Less than 12 months 12 Months or More Total
 Fair Value 
Unrealized
Losses
 
Fair
Value
 
Unrealized
Losses
 Fair Value 
Unrealized
Losses
Fixed maturity securities:           
U.S. government and government
  agencies and authorities
$104.2
 $(0.7) $43.3
 $(0.5) $147.5
 $(1.2)
States, municipalities and political
  subdivisions

 
 2.4
 (0.1) 2.4
 (0.1)
Foreign governments24.4
 (0.2) 0.8
 (0.1) 25.2
 (0.3)
Asset-backed27.6
 (0.1) 
 
 27.6
 (0.1)
Commercial mortgage-backed
 
 12.4
 (0.7) 12.4
 (0.7)
Residential mortgage-backed217.3
 (2.4) 162.9
 (4.9) 380.2
 (7.3)
U.S. corporate562.8
 (4.5) 30.0
 (0.5) 592.8
 (5.0)
Foreign corporate266.7
 (3.5) 19.0
 (0.5) 285.7
 (4.0)
Total fixed maturity securities$1,203.0
 $(11.4) $270.8
 $(7.3) $1,473.8
 $(18.7)
Equity securities:           
Non-redeemable preferred stocks$13.8
 $(0.2) $8.7
 $(0.3) $22.5
 $(0.5)

 December 31, 2016
 Less than 12 months 12 Months or More Total
 Fair Value 
Unrealized
Losses
 
Fair
Value
 
Unrealized
Losses
 Fair Value 
Unrealized
Losses
Fixed maturity securities:           
U.S. government and government
  agencies and authorities
$91.0
 $(1.3) $
 $
 $91.0
 $(1.3)
States, municipalities and political
  subdivisions
16.9
 (0.4) 
 
 16.9
 (0.4)
Foreign governments98.8
 (0.9) 
 
 98.8
 (0.9)
Asset-backed
 
 1.0
 (0.1) 1.0
 (0.1)
Commercial mortgage-backed33.2
 (1.0) 
 
 33.2
 (1.0)
Residential mortgage-backed347.5
 (7.9) 2.2
 (0.1) 349.7
 (8.0)
U.S. corporate940.4
 (13.1) 34.1
 (2.5) 974.5
 
(15.6
)
Foreign corporate227.3
 (4.6) 7.6
 (1.0) 234.9
 (5.6)
Total fixed maturity securities$1,755.1
 $(29.2) $44.9
 $(3.7) $1,800.0
 $(32.9)
Equity securities:           
Non-redeemable preferred stocks$64.4
 $(1.0) $1.9
 $(0.1) $66.3
 $(1.1)

 December 31, 2019
 Less than 12 months12 Months or MoreTotal
 Fair ValueUnrealized
Losses
Fair
Value
Unrealized
Losses
Fair ValueUnrealized
Losses
Fixed maturity securities:
U.S. government and government agencies and authorities$21.9 $(0.1)$$$21.9 $(0.1)
Foreign governments115.7 (0.8)115.7 (0.8)
Asset-backed66.9 (0.2)105.1 (2.1)172.0 (2.3)
Commercial mortgage-backed20.0 (0.3)4.3 (0.5)24.3 (0.8)
Residential mortgage-backed82.5 (0.6)82.6 (0.8)165.1 (1.4)
U.S. corporate87.5 (1.4)14.4 (0.7)101.9 (2.1)
Foreign corporate45.8 (0.7)7.5 (0.2)53.3 (0.9)
Total fixed maturity securities$440.3 $(4.1)$213.9 $(4.3)$654.2 $(8.4)
 
Total gross unrealized losses representrepresented approximately 1%3% and 2%1% of the aggregate fair value of the related securities as of December 31, 20172020 and 2016,2019, respectively. Approximately 60%76% and 89%49% of these gross unrealized losses havehad been in a continuous loss position for less than twelve months as of December 31, 20172020 and 2016,2019, respectively. The total gross unrealized losses are comprised of 686230 and 796330 individual securities as of December 31, 20172020 and 2016,2019, respectively. In accordance with its policy, described above, the Company concluded that for these securities, other-than-temporary impairments of the gross unrealized losses was not warranted as of December 31, 20172020 and 2016. These conclusions were based on a detailed analysis of the underlying credit and expected cash flows of each security. As of December 31, 2017,2019 were related to non-credit factors and therefore, did not recognize credit-related losses during the year ended December 31, 2020. Additionally, the Company didcurrently does not intend to sell these fixed maturity securities and it wasis not more likely than not that the Company would be required to sell these securities before theinvestments prior to an anticipated recovery of their amortized cost basis. The non-redeemable preferred stocks are perpetual preferred securities that have characteristics of both debt and equity securities. To evaluate these securities, the Company applies an impairment model similar to that used for the Company's fixed maturity securities. As of December 31, 2017, the Company did not intend to sell these securities and it was not more likely than not that the Company would be required to sell

them and no underlying cash flow issues were noted. The gross unrealized losses are primarily attributable to widening credit spreads associated with an underlying shift in overall credit risk premium.value.
The cost or amortized cost and fair value of available-for-sale fixed maturity securities in an unrealized loss position as of December 31, 2017,2020, by contractual maturity, is shown below:
 
Cost or
Amortized
Cost
 Fair Value
Due in one year or less$22.2
 $22.1
Due after one year through five years504.0
 500.2
Due after five years through ten years412.6
 407.6
Due after ten years125.4
 123.7
Total1,064.2
 1,053.6
Asset-backed27.7
 27.6
Commercial mortgage-backed13.1
 12.4
Residential mortgage-backed387.5
 380.2
Total$1,492.5
 $1,473.8
F-35


December 31, 2020
Cost or
Amortized
Cost, Net of Allowance
Fair Value
Due in one year or less$0.9 $0.9 
Due after one year through five years42.6 41.6 
Due after five years through ten years71.0 70.1 
Due after ten years133.2 125.2 
Total247.7 237.8 
Asset-backed156.5 154.4 
Commercial mortgage-backed38.8 37.4 
Residential mortgage-backed27.2 27.0 
Total$470.2 $456.6 
 
The Company has entered into commercial mortgage loans, collateralized by the underlying real estate, on properties located throughout the U.S. and Canada. As of December 31, 2017,2020, approximately 37%41% of the outstanding principal balance of commercial mortgage loans was concentrated in the states of California, Oregon,Utah and Utah.New York. Although the Company has a diversified loan portfolio, an economic downturn could have an adverse impact on the ability of its debtors to repay their loans. The outstanding balance of commercial mortgage loans range in size from less than $0.1 million to $12.7$12.1 million as of December 31, 20172020 and from less than $0.1 million to $12.6$12.3 million as of December 31, 2016. 2019. 
Credit quality indicators for commercial mortgage loans are loan-to-value and debt-service coverage ratios. Loan-to-value and debt-service coverage ratios are measures commonly used to assess the credit quality of commercial mortgage loans. The loan-to-value ratio compares the principal amount of the loan to the fair value of the underlying property collateralizing the loan, and is commonly expressed as a percentage. The debt-service coverage ratio compares a property’s net operating income to its debt-service payments and is commonly expressed as a ratio. The loan-to-value and debt-service coverage ratios are generally updated annually in the thirdfourth quarter.
The following summarizestable presents the Company's loan-to-value and average debt-service coverage ratios asamortized cost basis of the dates indicated:
 December 31, 2017
Loan-to-Value
Carrying
Value
 
% of Gross
Mortgage
Loans
 
Debt-Service
Coverage Ratio
70% and less$671.2
 100.0% 2.05
Less valuation allowance(1.0)    
Net commercial mortgage loans$670.2
    
 December 31, 2016
Loan-to-Value
Carrying
Value
 
% of Gross
Mortgage
Loans
 
Debt-Service
Coverage Ratio
70% and less$595.5
 95.1% 1.92
71 – 80%9.9
 1.6% 1.15
81 – 95%16.1
 2.5% 1.27
Greater than 95%4.8
 0.8% 3.86
Gross commercial mortgage loans626.3
 100.0% 1.91
Less valuation allowance(2.3)    
Net commercial mortgage loans$624.0
    


All commercial mortgage loans, that are individually impaired have an established mortgage loan valuationexcluding allowance for losses. An additional valuation allowancecredit losses, by origination year for certain key credit quality indicators at December 31, 2020.
Origination Year
20202019201820172016PriorTotal% of Total
Loan to value ratios (1):
70% and less$2.9 $98.5 $159.8 $124.5 $89.9 $204.5 $680.1 89.3 %
71% to 80%2.6 14.0 23.6 14.9 6.9 7.2 69.2 9.1 %
81% to 95%3.3 2.2 5.5 0.7 %
Greater than 95%6.0 1.2 7.2 0.9 %
Total$5.5 $115.8 $183.4 $145.4 $96.8 $215.1 $762.0 100.0 %
Origination Year
20202019201820172016PriorTotal% of Total
Debt service coverage ratios (2):
Greater than 2.0$5.5 $42.2 $59.3 $58.7 $77.8 $114.6 $358.1 46.9 %
1.5 to 2.030.8 76.5 54.7 19.0 52.8 233.8 30.7 %
1.0 to 1.539.0 47.6 26.0 36.4 149.0 19.6 %
Less than 1.03.8 6.0 11.3 21.1 2.8 %
Total$5.5 $115.8 $183.4 $145.4 $96.8 $215.1 $762.0 100.0 %
F-36


(1)LTV ratio derived from current loan balance divided by the fair value of the property. The fair value of the underlying commercial properties is established for incurred, but not specifically identified impairments. Changing economic conditions affect the Company's valuation of commercial mortgage loans. Changing vacancies and rents are incorporated into the discounted cash flow analysis that the Company performs for monitored loans and may contribute to the establishment of (or an increase or decrease in) a commercial mortgage loan valuation allowance for losses. In addition, the Company monitors the entire commercial mortgage loan portfolio to identify risk. Areas of emphasis are properties that have deteriorating credits or have experienced a reduction in debt-service coverage ratio.updated at least annually.
In 2017, the loan valuation allowance was decreased(2)DSC ratio calculated using most recent reported operating income results from property operators divided by $1.3 million based upon the valuation allowance analysis.annual debt service coverage.
As of December 31, 2017,2020, the Company had mortgage loan commitments outstanding of approximately $6.1$7.0 million.  
The Company hashad short term investments and fixed maturitiesmaturity securities of $459.5$602.6 million and $437.4$594.2 million as of December 31, 20172020 and 2016,2019, respectively, on deposit with various governmental authorities as required by law.
The Company has entered into certain interest rate derivatives that qualify for hedge accounting to manage interest rate risk on the Company’s debt. See Note 19 for additional information on these derivatives. The Company also utilizes derivative instrumentsderivatives on a limited basis to limit interest rate, foreign exchange and inflation risks and bifurcates the options on certain securities where the option is not clearly and closely related to the host instrument. TheThese derivatives do not qualify as effective hedges for accounting purposes; therefore, they are marked-to-market and the gain or loss is recognizedrecorded in the statementstatements of operations in fees and other income, underwriting, general and administrative expenses and realized gains (losses). AsAmounts related to derivative instruments that do not qualify for hedge accounting as of December 31, 20172020 and 2016, amounts related to derivative2019 are assets were $15.6of $0.4 million and $25.9$0.6 million, respectively, while derivative liabilities were $24.4of $0.7 million and $40.8$101.8 million, respectively, all of which are included in the consolidated balance sheets. The gain (loss) from derivative instruments recorded in the results of operations related to these derivatives totaled $13.4$6.6 million, $19.3$(89.5) million and $5.3$11.0 million for the years ended December 31, 2017, 20162020, 2019 and 2015,2018, respectively. See Note 4 for additional information on the Iké put/call option (which comprise the majority of the 2019 balance sheet liability and the loss from derivative instruments).


6.9. Variable Interest Entities
In the normal course of business, the Company is involved with various types of investment entities whichthat may be considered VIEs. The Company evaluates its involvement with each entity to determine whether consolidation is required. The Company’s maximum risk of loss is limited to the carrying value and unfunded commitments of its investments in the VIEs.
Consolidated VIEs

In January 2017, oneOne of ourthe Company’s subsidiaries was registered with the U.S. Securities and Exchange Commission (the "SEC"“SEC”) as an investment adviser. The subsidiary (or one of its affiliates) was registered to managemanaged and investinvested in CLOs and conductreal estate funds and conducted other forms of investment activities. In connection with the planned formation of CLO structures,Prior to third quarter 2020, the Company formed two special purpose entities, which were capitalized with $70.0 million to begin purchasing senior secured leveraged loans. The entities have been funded with equity from the Company’s wholly owned subsidiaries. Subsequent to capitalization, both of the CLOs entered into short-term warehouse credit facilities to fund the purchase of additional senior secured leveraged loans. The Company closed its first CLO in November 2017 and the short-term warehouse credit facility funding forhad determined that CLO was repaid.
In December 2016, the Company formed a special purpose entity for a real estate fund which was capitalized with cash contributions from the Company’s wholly owned subsidiaries. In December 2017, the special purpose entity received $10.9 million in contributions from third party investors to participate in a real estate fund. The contribution from third party investors was recorded as a non-controlling interest.
The Company determined the CLOs and real estate fund arewere VIEs and consolidated each because the Company was deemed to be the primary beneficiary of these entities due to (i) its affiliates’ role as collateral manager, which givesgave it the power to direct the activities that most significantly impact the economic performance of the entities, and (ii) its economic interest in the entity,entities, which exposesexposed it to losses and the right to receive benefits that could potentially be significant to the entities. During the third quarter 2020, the Company sold its CLO asset management platform and outsourced its real estate asset management. As a result of these transactions, the Company deconsolidated the CLO entities and real estate fund since it no longer acts as collateral manager and, as a result, no longer has the power to control these entities. See Note 4 for additional information on the sale of the CLO asset management platform.
Collateralized Loan Obligations: ThePrior to the deconsolidation in the third quarter of 2020, the CLO entities are considered to bewere collateralized financing entities. Under the elected measurement alternative for collateralized financing entities, whereby the carrying value of the CLO liabilities are set equal todebt equals the fair value of the CLO assets (senior secured leveraged loans) as the assets have more observable fair values. The CLO liabilities are reduced by the fair value of the beneficial interests of the Company retainedretains in the CLO.CLO and the carrying value of any beneficial interests that represent compensation for services. CLO earnings attributable to the Company’s shareholders are measured by the change in the fair value of the Company’s CLO investments, net investment income earned and investment management and contingent performance fees earned. Investment management fees are reported as a reduction to investment expenses in the consolidated income statement.
At December 31, 2017, the Company and its subsidiaries have an investmentstatements of 9.4% of the most subordinated debt tranche of its first CLO, which closed in November 2017. At December 31, 2017, there were liabilities of $82.8 million related

to a short-term warehouse credit facility in connection with the second CLO.operations. The assets of the CLOs are legally isolated from the Company’s creditors of the Company and can only be used to settle the obligations of the CLOs. The liabilities of the CLOs are non-recourse to the Company and the Company has no obligationsobligation to satisfy the liabilities of the CLOs. The
As of December 31, 2020, due to the deconsolidation, the CLO investments of $92.2 million are reported in the consolidated balance sheet in fixed maturity securities and other investments. As of December 31, 2019, the carrying value of the Company’s investment in the two CLOs that had closed was $72.8$77.4 million with unfunded commitments of $9.0in subordinated debt tranches and $21.1 million as of December 31, 2017.in senior debt tranches.
The Company’s retained beneficial interests in subordinated tranches are measured at fair value using the market or income valuation techniques using significant unobservable inputs and assumptions, including prepayment, default rate, recovery lag, reinvestment, collateral liquidation price, discount rate and call date assumptions
F-37


Real Estate Fund: Prior to the deconsolidation in the third quarter of 2020, the Company’s real estate fund investment was a closed ended fund that include contributions from third party investors, which were recorded as non-controlling interests. Real estate fund earnings attributable to the Company’s shareholders are measured by the net investment income of the real estate fund, which includes the change in fair value of the Company’s investments in the real estate fund and investment management fees earned. The Company hashad a majority investment in thisthe real estate fund in the form of an equity interest. Investment returns are allocated to investorsAs of December 31, 2020, the real estate fund equity interest of $43.0 million is reported in relation to their ownership percentage.the consolidated balance sheet in other investments. The carrying value of the Company’s investment in the real estate fund was $89.1 million with unfunded commitments of $11.0$88.3 million as of December 31, 2017.2019.
For all consolidated investment entities, intercompany transactions are eliminated upon consolidation.
Fair Value of VIE Assets and Liabilities

The Company categorizes its fair value measurements according to a three-level hierarchy. See Note 710 for the definition of the three levels of the fair value hierarchy. The following table presents the balances ofCompany’s fair value hierarchy for financial assets and liabilities held by consolidated investment entities measured at fair value on a recurring basis. Amounts presented arebasis as of December 31, 2017. There were no balances in prior years.2019.
December 31, 2019
TotalLevel 1 Level 2 Level 3
Financial Assets
Investments:
Cash and cash equivalents$32.9 $32.9 (1)$$
Corporate debt securities1,850.7 1,850.7 
Real estate fund107.2 107.2 
Total financial assets$1,990.8 $32.9 $1,850.7 $107.2 
Financial Liabilities
Collateralized loan obligation notes$1,603.1 $$1,603.1 $
Total financial liabilities1,603.1 1,603.1 
 December 31, 2017
 Total Level 1 Level 2 Level 3
Financial Assets       
Investments:       
Cash and cash equivalents$54.5
 $54.5
(1)$
 $
Corporate debt securities570.3
 
 570.3
 
Real estate fund84.7
 
 
 84.7
Total financial assets$709.5
 $54.5
 $570.3
 $84.7
        
Financial Liabilities       
Collateralized loan obligation notes$450.7
 $
 $450.7
 $
Total financial liabilities450.7
 
 450.7
 
(1)Amounts consist of money market funds.
(1)Amounts consist of money market funds.

Level 2 Securities
Corporate debt securities: These assets arewere comprised of senior secured leveraged loans. The Company values these securities using estimates of fair value from a pricing service which utilizes the market valuation technique. The primary observable market inputs used by the pricing service are prices of reported trades from dealers. The fair value iswas calculated using a simple average of the prices received.
Collateralized loan obligation notes: As the Company elected the measurement alternative, the carrying value of the CLOsCLO debt is setwas equal to the fair value of the CLO assets. The CLO notes arewere classified within Level 2 of the fair value hierarchy, consistent with the classification of the majority of the CLO financial assets.
Level 3 Securities
Real estate fund: These assets arewere comprised of investments in limited partnerships whose underlying investments are real estate properties. TheManagement estimates the fair value of these real estate assets using the market, income andor cost approach valuation techniques, are used to calculate fair value as appropriate given the type of real estate property, as well as the use of independent external appraisals. Significantusing significant unobservable inputs for example:and assumptions, including capitalization rates, discount rates, market comparables, expense growth rates,comparable prices, leasing assumptions and replacement costs, are used as appropriate to calculate fair value.costs. 
The following table summarizes the change in balance sheet carrying value associated with Level 3 assets held by consolidated investment entities measured at fair value duringfor the yearyears ended December 31, 2017:

2020 and 2019:
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 For the Year Ended December 31, 2017
 Balance, beginning of period Total income included in earnings Purchases Transfers in (1) Reclassified to cash (2) Balance, end of period
Real estate fund$
 $0.6
 $55.1
 $44.3
 $(15.3) $84.7
Years Ended December 31,
20202019
Balance, beginning of period$107.2 $112.0 
Sales(61.0)(30.0)
Deconsolidation adjustments (1)
(54.5)
Total income included in earnings (2)
8.3 25.2 
Balance, end of period$$107.2 
(1)Transfer in represents real estate fund balance reclassified to consolidated investment entities in 2017. Prior to contributions from third party investors, the Company’s investment in the real estate fund was reported within Other Investments.
(2)Reclassified to cash represents amounts included in cash and cash equivalents of consolidated investment entities.
(1)Deconsolidation adjustments include $8.8 million related to non-controlling interests and $45.7 million related to investments retained, which are now included in other investments.
(2)Total income included in earnings includes $1.1 million and $3.8 million of pre-tax income related to non-controlling interests for 2020 and 2019, respectively.

Non-Consolidated VIEs

The Company invests in private equity limited partnerships and real estate joint ventures. These investments are generally accounted for under the equity method as the primary beneficiary criteria is not met, but involvementmet; however, the Company is considered significant.able to exert significant influence over the investees operating and financial policies. These investments are included in the consolidated balance sheets in other investments. As of December 31, 2017,2020, the Company'sCompany’s maximum exposure to loss is aits recorded carrying value of $209.2$253.9 million and unfunded commitments of $19.5$50.4 million.
Commercial Mortgage Loan Securitization
On May 31,In 2016, the Company transferred $259.7 million of certain commercial mortgage loans on real estate into a trust. Upon transfer, the loans were securitized as a source of funding for the Company and as a means of transferring the economic risk of the loans to third parties. The securitized assets are legally isolated from the Company’s creditors of the Company and can only be used to settle obligations of the trust. The securitization of the assets was accounted for as a sale. The Company does not have the power to direct the activities of the trust, nor does it provide guarantees or recourse to the trust other than standard representations and warranties. The Company retained an interest in the trust in the form of subordinate securities issued by the trust. The trust is a VIE that the Company does not consolidate.
The cash proceeds, including accrued investment income, from the securitization were $269.8 million, with a corresponding realized gain of $9.1 million. At closing, the Company purchased $30.8 million of securities at fair value from the trust. As of December 31, 2017,2020 and 2019, the maximum loss exposure the Company hashad to the trust is $23.5 million.was $19.9 million and $19.1 million, respectively. The Company calculates its maximum loss exposure based on the unlikely event that all the assets in the trust become worthless and the effect it would have on the Company’s consolidated balance sheets based upon its retained interest in the trust. The securities purchased from the trust are included within fixed maturity securities available for sale at fair value on the consolidated balance sheet and are part of the Company’s ongoing other-than-temporary impairment review. See Note 7, Fair Values, Inputs, and Valuation Techniques10 for Financial Assets and Liabilities Disclosures for further description ofadditional information on the Company’s fair value inputs and valuation techniques.
See Note 2 for furtheradditional information related to theon significant accounting policies related to VIEs.

7.10. Fair Value Disclosures
Fair Values, Inputs and Valuation Techniques for Financial Assets and Liabilities Disclosures
The fair value measurements and disclosures guidance defines fair value and establishes a framework for measuring fair value. Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. In accordance with this guidance, theThe Company has categorized its recurring fair value basis financial assets and liabilities into a three-level fair value hierarchy based on the priority of the inputs to the valuation technique.
The fair value hierarchy gives the highest priority to quoted prices in active markets for identical assets or liabilities (Level 1) and the lowest priority to unobservable inputs (Level 3). The inputs used to measure fair value may fall into different levels of the fair value hierarchy. In such cases, the level in the fair value hierarchy within which the fair value measurement in its entirety falls has been determined based on the lowest level input that is significant to the fair value measurement in its entirety. The Company’s assessment of the significance of a particular input to the fair value measurement in its entirety requires judgment and takes into account factors specific to the asset or liability.
The levels of the fair value hierarchy are described below:
Level 1 inputs utilize quoted prices (unadjusted) in active markets for identical assets or liabilities that the Company can access.

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Level 2 inputs utilize other than quoted prices included in Level 1 that are observable for the asset or liability, either directly or indirectly, for substantially the full term of the asset.asset or liability. Level 2 inputs include quoted prices for similar assets or liabilities in active markets, quoted prices for identical or similar assets or liabilities in markets that are not active and inputs other than quoted prices that are observable in the marketplace for the asset.asset or liability. The observable inputs are used in valuation models to calculate the fair value for the asset.asset or liability.
Level 3 inputs are unobservable but are significant to the fair value measurement for the asset or liability, and include situations where there is little, if any, market activity for the asset.asset or liability. These inputs reflect management’s own assumptions about the assumptions a market participant would use in pricing the asset.

asset or liability.
The Company reviews fair value hierarchy classifications on a quarterly basis. Changes in the observability of valuation inputs may result in a reclassification of levels for certain securities within the fair value hierarchy.

The following tables present the Company’s fair value hierarchy for assets and liabilities measured at fair value on a recurring basis as of December 31, 20172020 and 2016.2019. The amounts presented below for Othershort-term investments, Cashother investments, cash equivalents, Other assets Assets and Liabilities held in and liabilities related to separate accounts and Otherother liabilities differ from the amounts presented in the consolidated balance sheets because only certain investments or certain assets and liabilities within these line items are measured at estimated fair value. Other investments are comprised of investments in the Assurant Investment Plan (“AIP”), the American Security Insurance Company Investment Plan, the Assurant Deferred Compensation Plan, a modified coinsurance arrangementsarrangement and other derivatives. Other liabilities are comprised of investments in the Assurant Investment Plan,AIP, contingent considerations related to business combinations and other derivatives.derivatives, including the put/call for Iké. The fair value amount and the majority of the associated levels presented for Otherother investments and Assetsassets and Liabilitiesliabilities held in separate accounts are received directly from third parties.
 December 31, 2020 
Financial AssetsTotalLevel 1 Level 2 Level 3 
Fixed maturity securities:
U.S. government and government agencies and authorities$104.7 $$104.7 $
States, municipalities and political subdivisions323.1 323.1 
Foreign governments1,039.9 0.5 1,039.0 0.4 
Asset-backed564.5 562.1 2.4 
Commercial mortgage-backed347.4 324.0 23.4 
Residential mortgage-backed1,103.8 1,103.8 
U.S. corporate7,300.2 7,273.5 26.7 
Foreign corporate2,665.4 2,630.7 34.7 
Equity securities:
Mutual funds42.3 42.3 
Common stocks22.6 20.7 0.7 1.2 
Non-redeemable preferred stocks339.2 337.1 2.1 
Short-term investments294.7 243.2 (2)51.5 
Other investments241.3 72.9 (1)168.3 (3)0.1 
Cash equivalents1,563.0 1,541.0 (2)22.0 (3)
Assets held in separate accounts2,152.0 1,970.5 (1)181.5 (3)
Total financial assets$18,104.1 $3,891.1 $14,122.0 $91.0 
Financial Liabilities 
Other liabilities$76.1 $72.9 (1)$0.5 (4)$2.7 (5)
Liabilities related to separate accounts2,152.0 1,970.5 (1)181.5 (3)
Total financial liabilities$2,228.1 $2,043.4 $182.0 $2.7 
F-40


 December 31, 2017 
Financial AssetsTotal Level 1 Level 2 Level 3 
Fixed maturity securities:        
U.S. government and government agencies and
  authorities
$182.6
 $
 $182.6
 $
 
State, municipalities and political subdivisions326.2
 
 326.2
 
 
Foreign governments596.8
 1.0
 595.8
 
 
Asset-backed190.2
 
 150.8
 39.4
 
Commercial mortgage-backed38.1
 
 9.5
 28.6
 
Residential mortgage-backed1,109.4
 
 1,109.4
 
 
U.S. corporate5,371.3
 
 5,350.2
 21.1
 
Foreign corporate1,848.0
 
 1,802.7
 45.3
 
Equity securities:        
Common stocks17.7
 17.0
 0.7
 
 
Non-redeemable preferred stocks350.3
 
 348.1
 2.2
 
Short-term investments284.1
 141.6
(2)142.5
 
 
Other investments253.9
 71.2
(1)172.7
(3)10.0
(4)
Cash equivalents544.9
 519.1
(2)25.8
(3)
 
Other assets2.1
 
 
 2.1
(5)
Assets held in separate accounts1,800.6
 1,635.2
(1)165.4
(3)
 
Total financial assets$12,916.2
 $2,385.1
 $10,382.4
 $148.7
 
         
Financial Liabilities        
Other liabilities$128.7
 $71.2
(1)$1.0
(5)$56.5
(6)
Liabilities related to separate accounts1,800.6
 1,635.2
(1)165.4
(3)
 
Total financial liabilities$1,929.3
 $1,706.4
 $166.4
 $56.5
 

 December 31, 2016 
Financial AssetsTotal Level 1 Level 2 Level 3 
Fixed maturity securities:        
U.S. government and government agencies and
  authorities
$174.9
 $
 $174.9
 $
 
State, municipalities and political subdivisions476.1
 
 476.1
 
 
Foreign governments568.5
 1.0
 567.5
 
 
Asset-backed3.7
 
 3.7
 
 
Commercial mortgage-backed38.4
 
 10.6
 27.8
 
Residential mortgage-backed1,101.3
 
 1,101.3
 
 
U.S. corporate5,461.2
 
 5,416.7
 44.5
 
Foreign corporate1,748.0
 
 1,714.7
 33.3
 
Equity securities:        
Common stocks20.8
 20.1
 0.7
 
 
Non-redeemable preferred stocks400.6
 
 398.4
 2.2
 
Short-term investments227.7
 52.7
(2)175.0
 
 
Other investments265.1
 64.9
(1)196.7
(3)3.5
(4)
Cash equivalents646.6
 644.6
(2)2.0
(3)
 
Other assets0.6
 
 0.3
(5)0.3
(5)
Assets held in separate accounts1,650.2
 1,472.9
(1)177.3
(3)
 
Total financial assets$12,783.7
 $2,256.2
 $10,415.9
 $111.6
 
         
Financial Liabilities 
  
  
   
Other liabilities$119.9
 $64.9
(1)$0.9
(5)$54.1
(6)
Liabilities related to separate accounts1,650.2
 1,472.9
(1)177.3
(3)
 
Total financial liabilities$1,770.1
 $1,537.8
 $178.2
 $54.1
 
(1)Primarily includes mutual funds.
(2)Primarily includes money market funds.
(3)Primarily includes fixed maturity securities.
(4)Primarily includes fixed maturity securities and other derivatives.
(5)Primarily includes other derivatives.
(6)Primarily includes contingent consideration liabilities related to business combinations and other derivatives

There were no transfers between Level 1 and Level 2 financial assets during 2017 or 2016. However, there were transfers between Level 2 and Level 3 financial assets in 2017 and 2016, which are reflected in the “Transfers in” and “Transfers out” columns in the table below. Transfers between Level 2 and Level 3 most commonly occur from changes in the availability of observable market information and the re-evaluation of the observability of pricing inputs. Any remaining unpriced securities are submitted to independent brokers who provide non-binding broker quotes or are priced by other qualified sources.




 December 31, 2019 
Financial AssetsTotalLevel 1 Level 2 Level 3 
Fixed maturity securities:
U.S. government and government agencies and authorities$194.1 $$194.1 $
States, municipalities and political subdivisions242.5 242.5 
Foreign governments1,010.4 0.3 1,010.1 
Asset-backed503.2 503.2 
Commercial mortgage-backed222.1 198.6 23.5 
Residential mortgage-backed1,286.3 1,286.3 
U.S. corporate6,496.6 6,494.8 1.8 
Foreign corporate2,367.2 2,331.5 35.7 
Equity securities:
Mutual funds45.5 45.5 
Common stocks23.5 22.8 0.7 
Non-redeemable preferred stocks319.5 317.3 2.2 
Short-term investments367.5 271.4 (2)96.1 
Other investments234.6 70.3 (1)164.3 (3)
Cash equivalents1,287.5 1,277.8 (2)9.7 (3)
Assets held in separate accounts1,806.3 1,623.7 (1)182.6 (3)
Total financial assets$16,406.8 $3,311.8 $13,031.8 $63.2 
Financial Liabilities 
Other liabilities$172.0 $70.3 (1)$101.5 (6)$0.2 
Liabilities related to separate accounts1,806.3 1,623.7 (1)182.6 (3)
Total financial liabilities$1,978.3 $1,694.0 $284.1 $0.2 
(1)Primarily includes mutual funds and related obligations.
(2)Primarily includes money market funds.
(3)Primarily includes fixed maturity securities and related obligations.
(4)Primarily includes derivative liabilities.
(5)Includes contingent consideration liabilities.
(6)Includes the put/call related to the investment in Iké. See Note 5 for more information.

The following tables summarize the change in balance sheet carrying value associated with Level 3 financial assets and liabilities carried at fair value duringfor the years ended December 31, 20172020 and 2016:2019:
F-41


 Year Ended December 31, 2017 Year Ended December 31, 2020
 
Balance,
beginning
of period
 
Total
gains (losses)
(realized/
unrealized)
included in
earnings (1)
 
Net
unrealized
(losses) gains
included in
other
comprehensive
income (2)
 Purchases Sales 
Transfers
in (3)
 
Transfers
out (3)
 
Balance,
end of
period
Balance,
beginning
of period
Total
gains (losses)
(realized/
unrealized)
included in
earnings (1)
Net
unrealized
gains (losses)
included in
other
comprehensive
income (2)
PurchasesSalesTransfers
in (3)
Transfers
out (3)
Balance,
end of
period
Financial Assets                Financial Assets
Fixed Maturity Securities                Fixed Maturity Securities
Asset-backed securities $
 $3.3
 $(2.2) $165.6
 $(20.0) $2.6
 $(109.9) $39.4
Foreign governmentsForeign governments0.4 0.4 
Asset-backedAsset-backed0.1 2.3 2.4 
Commercial mortgage-backed 27.8
 (4.9) 0.3
 5.4
 
 
 
 28.6
Commercial mortgage-backed23.5 (2.4)2.3 23.4 
Residential mortgage-backedResidential mortgage-backed0.2 13.8 (1.1)1.0 (13.9)
U.S. corporate 44.5
 0.6
 0.8
 15.4
 (13.4) 9.2
 (36.0) 21.1
U.S. corporate1.8 0.4 1.7 21.7 (0.5)6.8 (5.2)26.7 
Foreign corporate 33.3
 (0.1) (0.3) 25.5
 (2.3) 16.5
 (27.3) 45.3
Foreign corporate35.7 (0.2)0.5 7.4 (1.9)5.6 (12.4)34.7 
Equity Securities                Equity Securities
Common stockCommon stock1.2 1.2 
Non-redeemable preferred stocks 2.2
 
 
 
 
 
 
 2.2
Non-redeemable preferred stocks2.2 (4.1)4.0 2.1 
Other investments 3.5
 (6.0) (0.1) 17.7
 (0.1) 
 (5.0) 10.0
Other investments(1.1)2.7 (1.5)0.1 
Other assets 0.3
 (0.2) 
 2.0
 
 
 
 2.1
Other assets20.7 1.7 (22.0)(0.2)(0.2)
Financial Liabilities                Financial Liabilities
Other liabilities (54.1) 0.7
 
 (3.4) 0.3
 
 
 (56.5)Other liabilities(0.2)(0.4)(2.5)0.2 0.2 (2.7)
Total level 3 assets and liabilities $57.5
 $(6.6) $(1.5) $228.2
 $(35.5) $28.3
 $(178.2) $92.2
Total level 3 assets and liabilities$63.0 $18.1 $(0.4)$44.4 $(25.5)$21.7 $(33.0)$88.3 

 Year Ended December 31, 2019
 Balance,
beginning
of period
Total
gains (losses)
(realized/
unrealized)
included in
earnings (1)
Net
unrealized
gains (losses)
included in
other
comprehensive
income (2)
PurchasesSalesTransfers
in (3)
Transfers
out (3)
Balance,
end of
period
Financial Assets
Fixed Maturity Securities
Asset-backed$$$0.1 $23.3 $$1.5 $(24.9)$
Commercial mortgage-backed38.9 (2.9)(0.2)4.0 (13.7)11.9 (14.5)23.5 
Residential mortgage-backed3.8 (3.8)
U.S. corporate12.7 (0.1)0.3 4.0 (9.8)9.0 (14.3)1.8 
Foreign corporate49.5 0.3 2.3 5.2 (21.6)35.7 
Equity Securities
Non-redeemable preferred stocks2.2 2.2 
Other investments0.5 (3.4)2.9 
Other receivables5.0 (5.0)
Other assets2.6 (4.1)4.4 (2.6)(0.3)
Financial Liabilities
Other liabilities(41.2)(63.3)23.5 80.8 (0.2)
Total level 3 assets and liabilities$70.2 $(78.5)$2.5 $71.1 $(47.7)$22.4 $23.0 $63.0 
  Year Ended December 31, 2016
  
Balance,
beginning
of period
 
Total
(losses) gains
(realized/
unrealized)
included in
earnings (1)
 
Net
unrealized
losses
included in
other
comprehensive
income (2)
 Purchases Sales 
Transfers
in (3)
 
Transfers
out (3)
 
Balance,
end of
period
Financial Assets                
Fixed Maturity Securities                
States, municipalities and political subdivisions $
 $
 $
 $3.6
 $(3.6) $
 $
 $
Commercial mortgage-backed 0.2
 (2.0) (1.0) 30.8
 (0.2) 
 
 27.8
U.S. corporate 34.5
 0.4
 (0.1) 28.9
 (5.1) 16.3
 (30.4) 44.5
Foreign corporate 28.6
 0.1
 (0.4) 1.7
 (1.5) 4.8
 
 33.3
Equity Securities                
Non-redeemable preferred stocks 2.3
 
 (0.1) 
 
 
 
 2.2
Other investments 2.2
 (1.0) 
 2.4
 (0.1) 
 
 3.5
Other assets 0.4
 (0.1) 
 
 
 
 
 0.3
Financial Liabilities                
Other liabilities (38.2) 8.6
 
 (24.5) 
 
 
 (54.1)
Total level 3 assets and liabilities $30.0
 $6.0
 $(1.6) $42.9
 $(10.5) $21.1
 $(30.4) $57.5
(1)Included as part of net realized gains on investments, excluding other-than-temporary impairment losses, in the consolidated statements of operations.
(1)Included as part of net realized gains on investments in the consolidated statement of operations.
(2)Included as part of change in unrealized gains on securities in the consolidated statement of comprehensive income.
(3)Transfers are primarily attributable to changes in the availability of observable market information and the re-evaluation of the observability of pricing inputs.

(2)Included as part of change in unrealized gains on securities in the consolidated statement of comprehensive income.
(3)Transfers are primarily attributable to changes in the availability of observable market information and the re-evaluation of the observability of valuation inputs.
Three different valuation techniques can be used in determining fair value for financial assets and liabilities: the market, income or cost approaches. The three valuation techniques described in the fair value measurements and disclosures guidance are consistent with generally accepted valuation methodologies. The market approach valuation techniques use prices and other relevant information generated by market transactions involving identical or comparable assets or liabilities. When possible, quoted prices (unadjusted) in active markets are used as of the period-end date (such as for mutual funds and money market funds). Otherwise, the Company uses valuation techniques consistent with the market approach including matrix pricing and comparables. Matrix pricing is a mathematical technique employed principally to value debt securities without relying
F-42


exclusively on quoted prices for those securities but, rather, relying on the securities’ relationship to other benchmark quoted

securities. Market approach valuation techniques often use market multiples derived from a set of comparables. Multiples might lie in ranges with a different multiple for each comparable. The selection of where within the range the appropriate multiple falls requires judgment, considering both qualitative and quantitative factors specific to the measurement.

Income approach valuation techniques convert future amounts, such as cash flows or earnings, to a single present amount, or a discounted amount. These techniques rely on current market expectations of future amounts as of the period-end date. Examples of income approach valuation techniques include present value techniques, option-pricing models, binomial or lattice models that incorporate present value techniques and the multi-period excess earnings method.

Cost approach valuation techniques are based upon the amount that would be required to replace the service capacity of an asset at the period-end date, or the current replacement cost. That is, from the perspective of a market participant (seller), the price that would be received for the asset is determined based on the cost to a market participant (buyer) to acquire or construct a substitute asset of comparable utility, adjusted for obsolescence.

While not all three approaches are applicable to all financial assets or liabilities, where appropriate, the Company may use one or more valuation techniques. For all the classes of financial assets and liabilities included in the above hierarchy, excluding certain derivatives and certain privately placed corporate bonds, the Company generally uses the market valuation technique. For certain privately placed corporate bonds and certain derivatives, the Company generally uses the income valuation technique. For the periodsyears ended December 31, 20172020 and 2016,2019, the application of the valuation technique applied to the Company’s classes of financial assets and liabilities has been consistent.

Level 1 Securities
The Company’s investments and liabilities classified as Level 1 as of December 31, 20172020 and 20162019 consisted of mutual funds and related obligations, money market funds, foreign government fixed maturitiesmaturity securities and common stocks that are publicly listed and/or actively traded in an established market.
Level 2 Securities
The Company values Level 2 securities using various observable market inputs obtained from a pricing service. The pricing service prepares estimates of fair value measurements for the Company’s Level 2 securities using proprietary valuation models based on techniques such as matrix pricing which include observable market inputs. The fair value measurements and disclosures guidance defines observable market inputs as the assumptions market participants would use in pricing the asset or liability developed on market data obtained from sources independent of the Company. The extent of the use of each observable market input for a security depends on the type of security and the market conditions at the balance sheet date. Depending on the security, the priority of the use of observable market inputs may change as some observable market inputs may not be relevant or additional inputs may be necessary. The Company uses the following observable market inputs (“standard inputs”), listed in the approximate order of priority, in the pricing evaluation of Level 2 securities: benchmark yields, reported trades, broker/dealer quotes, issuer spreads, two-sided markets, benchmark securities, bids, offers and reference data including market research data. Further details for Level 2 investment types follow:
United States GovernmentU.S. government and government agencies and authorities: U.S. government and government agencies and authorities securities are priced by the Company’s pricing service utilizing standard inputs. Included in this category are U.S. Treasury securities which are priced using vendor trading platform data in addition to the standard inputs.

State,States, municipalities and political subdivisions: State,States, municipalities and political subdivisions securities are priced by the Company’s pricing service using material event notices and new issue data inputs in addition to the standard inputs.

Foreign governments: Foreign government securities are primarily fixed maturity securities denominated in Canadian dollarslocal currencies which are priced by the Company’s pricing service using standard inputs. The pricing service also evaluates each security based on relevant market information including relevant credit information, perceived market movements and sector news.

Commercial mortgage-backed, residential mortgage-backed and asset-backed: Commercial mortgage-backed, residential mortgage-backed and asset-backed securities are priced by the Company’s pricing service using monthly payment information and collateral performance information in addition to the standard inputs. Additionally, commercial mortgage-backed securities and asset-backed securities utilize new issue data while residential mortgage-backed securities utilize vendor trading platform data.



Corporate:U.S. and foreign corporate: Corporate securities are priced by the Company’s pricing service using standard inputs. Non-investment grade securities within this category are priced by the Company’s pricing service using observations of equity and credit default swap curves related to the issuer in addition to the standard inputs. Certain privately placed corporate bonds are priced by a non-pricing service source using a model with observable inputs including, but not limited to, the credit rating, credit spreads, sector add-ons, and issuer specific add-ons. 
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Non-redeemable preferred stocks: Non-redeemable preferred stocks are priced by the Company’s pricing service using observations of equity and credit default swap curves related to the issuer in addition to the standard inputs.

Short-term investments, other investments, cash equivalents, and assets/liabilitiesassets held in separate accounts and liabilities related to separate accounts: To price the fixed maturity securities and related obligations in these categories, the pricing service utilizes the standard inputs.

Other liabilities: Foreign exchange forwards are priced using a pricing model which utilizes market observable inputs including foreign exchange spot rate, forward points and date to settlement.

Valuation models used by the pricing service can change from period to period, depending on the appropriate observable inputs that are available at the balance sheet date to price a security. When market observable inputs are unavailable to the pricing service, the remaining unpriced securities are submitted to independent brokers who provide non-binding broker quotes or are priced by other qualified sources. If the Company cannot corroborate the non-binding broker quotes with Level 2 inputs, these securities are categorized as Level 3 securities.

Level 3 Securities
The Company’s investments classified as Level 3 as of December 31, 20172020 and 20162019 consisted of $90.9 million and $63.2 million, respectively, of fixed maturity and equity securities and derivatives. securities.All of the Level 3 fixed maturity and equity securities are priced using non-binding brokerthird-party manager quotes, for which cannot be corroborated with Level 2 inputs. Of the Company’s total Level 3 fixed maturityunderlying quantitative inputs are not developed by the Company and equity securities, $3.0 million and $5.7 million were priced by a pricing service using single broker quotes due to insufficient information to provide an evaluated price as of December 31, 2017 and 2016, respectively. The single broker quotes are provided by market makersnot readily available or broker-dealers who are recognized as market participants in the markets in which they are providing the quotes. The remaining $133.6 million and $102.3 million were priced internally using independent and non-binding broker quotes as of December 31, 2017 and 2016, respectively. The inputs factoring into the broker quotes include trades in the actual bond being priced, trades of comparable bonds, quality of the issuer, optionality, structure and liquidity. Significant changes in interest rates, issuer credit, liquidity, and overall market conditions would result in a significantly lower or higher broker quote. The prices received from both the pricing service and internally are reviewed for reasonableness by management and if necessary, management works with the pricing service or broker to further understand how they developed their price.observable.

Other investments and other liabilities: The Company prices swaptions and Mexican peso foreign exchange options using a Black-Scholes pricing model incorporating third-party market data, including swap volatility data. The Company prices credit default swaps using non-binding quotes provided by market makers orobtained from third-party broker-dealers who are recognized as market participants. Inputs factored into the non-binding quotes include market observable trades inrelated to the actual credit default swap which is being priced, trades in comparable credit default swaps, quality of the issuer, structure and liquidity. The net option related
In May 2020, the Company completed the sale of its interests in Iké and terminated its put/call obligations. For the year ended December 31, 2019, the Company used the market approach to value the investment in Iké is valued using an income approach; specifically, a Monte Carlo simulation option pricing model. The inputs to the model include, but are not limited to, the projected normalized earnings before interest, tax, depreciation, and amortization (EBITDA) and free cash flow for the underlying asset, the discount rate, and the volatility of and the correlation between the normalized EBITDA and the value, which included consideration of the underlying asset. Significant increases (decreases)observable formal agreement to sell our interests in Iké for which significant observable inputs were used in the projected normalized EBITDA relative to the value of the underlying asset in isolation would result in a significantly higher (lower) fair value. valuation. See Note 4 for more information.
The fair value of the contingent consideration is estimated using a discounted cash flow model. Inputs may include future business performance, earn out caps, and applicable discount rates.
Other assets: A non-pricing service source prices certain derivatives using a model with inputs including, but not limited to, the time to expiration, the notional amount, the strike price, the forward rate, implied volatility and the discount rate.

Management evaluates the following factors in order to determine whether the market for a financial asset is inactive. The factors include, but are not limited to whether:to:

Therewhether there are few recent transactions,
Littlewhether little information is released publicly,
Thewhether the available prices vary significantly over time or among market participants,
Thewhether the prices are stale (i.e., not current), and

Thethe magnitude of the bid-ask spread.
Illiquidity did not have a material impact in the fair value determination of the Company’s financial assets.

assets as of December 31, 2020 or 2019.
The Company generally obtains one price for each financial asset. The Company performs a monthlyperiodic analysis to assess if the evaluated prices represent a reasonable estimate of theirthe financial assets’ fair value.values. This process involves quantitative and qualitative analysis and is overseen by investment and accounting professionals. Examples of procedures performed include, but are not limited to, initial and on-going review of pricing service methodologies, review of the prices received from the pricing service, review of pricing statistics and trends, and comparison of prices for certain securities with two different appropriate price sources for reasonableness. Following this analysis, the Company generally uses the best estimate of fair value based upon all available inputs. On infrequent occasions, a non-pricing service source may be more familiar with the market activity for a particular security than the pricing service. In these cases the price used is taken from the non-pricing service source. The pricing service provides information to indicate which securities were priced using market observable inputs so that the Company can properly categorize the Company’s financial assets in the fair value hierarchy.
For the net option, the Company performs a periodic analysis to assess if the evaluated price represents a reasonable estimate of the fair value for the financial liability. This process involves quantitative and qualitative analysis overseen by finance and accounting professionals. Examples of procedures performed include, but are not limited to, initial and on-going review of the pricing methodology and review of the projection for the underlying asset including the probability distribution of possible scenarios.

Disclosures for Assets and Liabilities Measured at Fair Value on a Non-Recurring Basis
The Company also measures the fair value of certain assets on a non-recurring basis,and liabilities, generally on an annual basis, or when events or changes in circumstances indicate that the carrying amount of the assets may not be recoverable.These assets include
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commercial mortgage loans, equity investments accounted for under the measurement alternative, goodwill and finite-lived intangible assets.

For its 2017 annual goodwill impairment test,In 2020 and 2019, as a result of third-party market observable transactions that were of the same issuer and determined to be similar, the Company chosemarked certain of its equity investments accounted for under the optionmeasurement alternative to perform a qualitative assessment for our Global Housing, Global Lifestyle and Global Preneed reporting units. Based on this assessment,fair value. The carrying value of investments under the Company determined that it was more likely than not that the reporting units' fair value was more than their carrying amount, therefore further impairment testing was not necessary.

There was no remaining goodwill or material other intangible assets measured atmeasurement alternative marked to fair value on a non-recurring basis on which an impairment charge was recorded as of December 31, 20172020 and 2015. In 2016,2019 was $14.1 million and $30.5 million, respectively. Given the significant unobservable inputs involved in valuation of these investments, they are classified in Level 3 of the fair value hierarchy. Generally, these valuations utilize the market approach, or an option pricing model backsolve method, which is a valuation approach that can be used to determine the value of common shares for companies with complex capital structures in which there was a $16.7 impairment chargehave not been any recent transactions involving common shares. Inputs include capitalization tables, investment past and future performance projections, time to exit, discount rate and volatility based upon an appropriate industry group. For the year-ended December 31, 2020, the Company recorded fair value increases of $10.5 million related to trade names that will no longer be used or defended by2 market observable transactions of 1 investment. For the Company.year-ended December 31, 2019, the Company recorded fair value increases of $13.4 million related to 4 market observable transactions for 2 investments.
In 2020 and 2019, as a result of a qualitative analysis indicating an impairment existed, the Company performed a quantitative analysis utilizing a probability weighted scenario model and determined certain investments were impaired. Model inputs include capitalization tables, investment past and future company performance projections, and discount rate. Based upon model outputs, impairments of $17.1 million and $1.5 million were recorded for the years-ended December 31, 2020 and 2019, respectively.
Refer to Note 15 for the results of the 2020 goodwill impairment testing.
Fair Value of Financial Instruments Disclosures
The financial instruments guidance requires disclosure of fair value information about financial instruments, for which it is practicable to estimate such fair value. Therefore, it requires fair value disclosure for financial instruments that are not recognized or are not carried at fair value in the consolidated balance sheets. However, this guidance excludes certain financial instruments, including those related to insurance contracts and those accounted for under the equity method (such as partnerships).

For the financial instruments included within the following financial assets and financial liabilities, the carrying value in the consolidated balance sheets equals or approximates fair value. Please refer to the Fair ValueValues Inputs and Valuation Techniques for Financial Assets and Liabilities Disclosures section above for moreadditional information on the financial instruments included within the following financial assets and financial liabilities and the methods and assumptions used to estimate fair value:

Cash and cash equivalentsequivalents;
Fixed maturity securitiessecurities;
Equity securitiessecurities;
Short-term investmentsinvestments;
Other investmentsinvestments;
Other assets
Assets held in separate accountsaccounts;
Other liabilitiesliabilities; and
Liabilities related to separate accounts


accounts.
In estimating the fair value of the financial instruments that are not recognized or are not carried at fair value in the consolidated balance sheets, the Company used the following methods and assumptions:

Commercial mortgage loans on real estate: theThe fair valuesvalue of commercial mortgage loans on real estate utilizes a third-party matrix pricing model. For fixed rate loans, the matrix process uses a yield buildup approach to create a pricing yield, with components for base yield, credit quality spread, property type spread, and a weighted average life spread. Floating rate loans are estimated usingpriced with a target quality spread over the swap curve. A dollar price for each loan is derived from the pricing yield or spread by a discounted cash flow models. The model inputs include mortgage amortization schedules and loan provisions, an internally developed credit spread based on the credit risk associated with the borrower and the U.S. Treasury spot curve. Mortgage loans with similar characteristics are aggregated for purposes of the calculations.methodology.

Other investments: Other investments include equity investments accounted for under the cost method, Certified Capital Company and low income housing tax credits, business debentures, and credit tenant loans and social impact loans which are recorded at cost or amortized cost, as well as policy loans. The carrying value reported for these investments approximates fair value. Due to the nature
Other assets: The carrying value of these investments, there is a lack of liquidity in the primary market which results in the holdings being classified as Level 3.dealer loans approximates fair value.
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Policy reserves under investment products: theThe fair values for the Company’s policy reserves under investment products are determined using discounted cash flow analysis. Key inputs to the valuation include projections of policy cash flows, reserve runoff, market yields and risk margins.

Funds held under reinsurance: theThe carrying value reported approximates fair value due to the short maturity of the instruments.

Debt: theThe fair value of debt is based upon matrix pricing performed by the pricing service utilizing the standard inputs. The carrying value of the promissory note approximates fair value due to the short maturity of the instrument.

The following tables disclose the carrying value, fair value amount and hierarchy level of the financial instruments that are not recognized or are not carried at fair value in the consolidated balance sheets:sheets as of the dates indicated:
 December 31, 2020
  Fair Value
  Carrying ValueTotalLevel 1Level 2Level 3
Financial Assets
Commercial mortgage loans on real estate$754.3 $824.1 00$824.1 
Other investments67.6 67.6 29.7 037.9 
Other assets23.3 23.3 0023.3 
Total financial assets$845.2 $915.0 $29.7 $$885.3 
Financial Liabilities
Policy reserves under investment products (Individual and group annuities, subject to discretionary withdrawal) (1)$529.3 $595.0 00$595.0 
Funds held under reinsurance358.6 358.6 358.6 00
Debt2,252.9 2,540.0 02,540.0 0
Total financial liabilities$3,140.8 $3,493.6 $358.6 $2,540.0 $595.0 
 December 31, 2019
  Fair Value
  
Carrying ValueTotalLevel 1Level 2Level 3
Financial Assets
Commercial mortgage loans on real estate$815.0 $843.8 $843.8 
Other investments49.9 49.9 30.7 19.2 
Other assets28.9 28.9 28.9 
Total financial assets$893.8 $922.6 $30.7 $891.9 
Financial Liabilities
Policy reserves under investment products (Individual and group annuities, subject to discretionary withdrawal) (1)$551.6 $588.4 $588.4 
Funds held under reinsurance319.4 319.4 319.4 
Debt2,006.9 2,190.6 2,190.6 
Total financial liabilities$2,877.9 $3,098.4 $319.4 $2,190.6 $588.4 
(1)Only the fair value of the Company’s policy reserves for investment-type contracts (those without significant mortality or morbidity risk) are reflected in the tables above.

 December 31, 2017
   Fair Value
  Carrying Value Total Level 1 Level 2 Level 3
Financial Assets         
Commercial mortgage loans on real estate$670.2
 $679.2
 $
 $
 $679.2
Other investments84.4
 84.4
 36.3
 
 48.1
Total financial assets$754.6
 $763.6
 $36.3
 $
 $727.3
Financial Liabilities         
Policy reserves under investment products
   (Individual and group annuities, subject to discretionary
   withdrawal) (1)
$634.3
 $642.5
 $
 $
 $642.5
Funds withheld under reinsurance179.8
 179.8
 179.8
 
 
Debt1,068.2
 1,174.4
 
 1,174.4
 
Total financial liabilities$1,882.3
 $1,996.7
 $179.8
 $1,174.4
 $642.5


 December 31, 2016
   Fair Value
  
Carrying Value Total Level 1 Level 2 Level 3
Financial Assets         
Commercial mortgage loans on real estate$624.0
 $634.9
 
 
 $634.9
Other investments74.8
 74.8
 38.5
 
 36.3
Total financial assets$698.8
 $709.7
 $38.5
 
 $671.2
Financial Liabilities         
Policy reserves under investment products
   (Individual and group annuities, subject to discretionary withdrawal) (1)
$651.0
 $680.4
 
 
 $680.4
Funds withheld under reinsurance111.7
 111.7
 111.7
 
 
Debt1,067.0
 1,159.7
 
 1,159.7
 
Total financial liabilities$1,829.7
 $1,951.8
 $111.7
 $1,159.7
 $680.4
(1)Only the fair value of the Company’s policy reserves for investment-type contracts (those without significant mortality or morbidity risk) are reflected in the table above.


8.11. Premiums and Accounts Receivable
Receivables are reported net of an allowance for uncollectible amounts. A summary of such receivables is as follows:

follows as of the dates indicated:
 As of December 31,
 2017 2016
Insurance premiums receivable$1,128.0
 $1,102.0
Other receivables121.8
 145.6
Allowance for uncollectible amounts(12.5) (29.6)
Total$1,237.3
 $1,218.0
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 December 31,
 20202019
Insurance premiums receivable$1,485.0 $1,632.9 
Other receivables85.2 75.2 
Allowance for uncollectible amounts(13.8)(15.3)
Total$1,556.4 $1,692.8 
9. Income Taxes
On December 22, 2017,Effective January 1, 2020, the U.S. government enacted comprehensive tax legislation commonly referredCompany adopted the expected credit loss model for premiums and accounts receivable. Refer to as the Tax Cuts and Jobs Act (“TCJA”). The TCJA makes broad and complex changes to the U.S. tax code, including, but not limited to, (1) reducing the U.S. federal corporate tax rate from 35% to 21%; (2) requiring companies to pay a one-time transition tax on certain unrepatriated earnings of foreign subsidiaries; and (3) generally eliminating U.S. federal income taxes on dividends from foreign subsidiaries.
The SEC staff issued SAB 118, which provides guidance on accountingNote 2 for the tax effects of the TCJA. SAB 118 provides a measurement period that should not extend beyond one year from the TCJA enactment date for companies to complete the accounting under ASC 740. In accordance with SAB 118, a company must reflect the income tax effects of those aspects of the Act for which the accounting under ASC 740 is complete. To the extent that a company’s accounting for certain income tax effects of the TCJA is incomplete but it is able to determine a reasonable estimate, it must record a provisional estimate in the financial statements. If a company cannot determine a provisional estimate to be included in the financial statements, it should continue to apply ASC 740additional information on the basis of the provisions of the tax laws that were in effect immediately before the enactment of the TCJA.
In connection with the initial analysis ofmethodology and refer to Note 5 for the impact of the TCJA, the Company recordedadoption and a discrete net tax benefit of $177.0 million for the corporate rate reduction in the period ending December 31, 2017. For various reasons that are discussed more fully below, the Company has not completed accounting for the income tax effects of certain elementsroll forward of the TCJA. If the Company was able to make reasonable estimates of the impact of elements for which the analysis is not yet complete, the Company recorded provisional adjustments. If the Company was not yet able to make reasonable estimates of the impact of certain elements, the Company did not record any adjustments related to those elements and continued accounting for them in accordance with ASC 740 on the basis of the tax laws in effect before the TCJA.
Although the accounting for the following elements of the TCJA is incomplete the Company has been able to make reasonable estimates of certain effects and, therefore, recorded provisional adjustments as follows:
Reduction of US federal corporate tax rate: The TCJA reduces the corporate tax rate to 21%, effective January 1, 2018. For deferred tax assets (“DTAs”) and deferred tax liabilities (“DTLs”), the Company recorded a net provisional decrease of $177.0 million to deferred income tax expenseallowance balance for the year ended December 31, 2017. While2020.

12. Income Taxes
On March 27, 2020, the Coronavirus Aid, Relief, and Economic Security Act (“CARES Act”) was enacted, implementing numerous changes to tax law including temporary changes regarding the prior and future utilization of net operating losses, temporary changes to the prior and future limitations on interest deductions, temporary suspension of certain payment requirements for the employer portion of Social Security taxes, technical corrections from prior tax legislation for tax depreciation of certain qualified improvement property, and the creation of certain refundable employee retention credits.
During the year ended December 31, 2020, the Company is able to makefiled a reasonable estimate of the impact of the reduction in corporate rate, the amount may be impacted by other analysesrefund claim for $198.4 million and recorded a $79.3 million tax benefit related to the TCJA, including, but not limitedability to federal temporary differences.
Deemed Repatriation Transition Tax: The Deemed Repatriation Transition Tax (“Transition Tax”) iscarryback net operating losses to prior periods under the CARES Act, resulting in a tax on previously untaxed accumulated and current earnings and profits (“E&P”) of certaindecrease of the Company’s foreign subsidiaries. To determinenet deferred tax asset of $107.1 million and an increase to the current receivable of $186.4 million. The Company accrued a $5.1 million after-tax interest benefit related to the refund from the carryback for the year ended December 31, 2020, included in the provision for income taxes in the consolidated statements of operations. The Company received the full amount of the Transition Tax, the Company must determine,refund plus interest in addition to other factors, the amount of post-1986 E&P of the relevant subsidiaries, as well as the amount of non-U.S. income taxes paid on such earnings.July 2020. The Company is ablealso recorded refundable employee retention tax credits of $5.2 million for the year ended December 31, 2020, respectively, included in underwriting, general and administrative expenses in the consolidated statements of operations, and has deferred the timing of payroll taxes as permitted by the CARES Act. The Company continues to make a reasonable estimate of the Transition Tax and provisionally determined that it would not have any Transition Tax obligation as the net accumulated post-1986 E&P of the Company’s foreign subsidiaries was negative as of the measurement dates for determining the Transition Tax. However, the Company is continuing to gather additional information to more precisely compute the amount of the Transition Tax.
Global intangible low taxed income (“GILTI): Because of the complexity of the new GILTI tax rules, the Company is continuing to evaluate this provision of the TCJA and the application of ASC 740. Under U.S. GAAP, the Company is allowed to make an accounting policy choice of either (1) treating taxes due on future U.S. inclusions in taxable income related to GILTI as a current-period expense when incurred (the “period cost method”) or (2) factoring such amounts into the company’s measurement of its deferred taxes (the “deferred method”). The selection of an accounting policy with respect to the new GILTI tax rules will depend, in part, on analyzing the global income to determine whether the Company expects to have future U.S. inclusions in taxable income related to GILTI and, if so, what the impact is expected to be. Whether the Company expects to have future U.S. inclusions in taxable income related to GILTI depends on not only the current structure and estimated future results of global operations, but also the intent and ability to modify the structure and/or our business. As such, the Company is not yet able to reasonably estimateassess the impact of this provision of the TCJA. Although the Company does not expect tolegislation and any changes that could have a materialpotential impact from GILTI, the Company has not made any adjustments related to potential GILTI tax in theon its financial statementsposition and has not made a policy decision regarding whether to record deferred taxes on GILTI.
Valuation allowances: The Company must determine whether valuation allowance assessments are impacted by various aspectsresults of the TCJA. Since, as discussed herein, the Company has recorded an estimate related to certain portions of the TCJA, any corresponding determination of the need for or change in a valuation allowance is estimated.operations.
The components of income tax expense (benefit) expensewere as follows for the years ended December 31 were as follows:periods indicated:

 Years Ended December 31,
 202020192018
Pre-tax income:
Domestic$373.2 $523.3 $215.8 
Foreign142.1 31.2 117.7 
Total pre-tax income$515.3 $554.5 $333.5 

 Years Ended December 31,
 202020192018
Current expense (benefit):
Federal and state$(164.3)$19.7 $5.7 
Foreign45.3 58.5 53.8 
Total current expense (benefit)(119.0)78.2 59.5 
Deferred expense (benefit):
Federal and state184.7 92.2 31.0 
Foreign6.9 (2.7)(9.6)
Total deferred expense (benefit)191.6 89.5 21.4 
Total income tax expense (benefit)$72.6 $167.7 $80.9 
 Years Ended December 31,
 2017 2016 2015
Pre-tax income:     
Domestic$336.3
 $779.0
 $126.8
Foreign108.2
 69.6
 74.4
Total pre-tax income$444.5
 $848.6
 $201.2


 Years Ended December 31,
 2017 2016 2015
Current (benefit) expense:     
Federal and state$(111.9) $240.1
 $40.6
Foreign41.0
 18.1
 22.9
Total current (benefit) expense(70.9) 258.2
 63.5
Deferred (benefit) expense:     
Federal and state8.7
 19.6
 0.2
Foreign(12.9) 5.4
 (4.1)
Total deferred (benefit) expense(4.2) 25.0
 (3.9)
Total income tax (benefit) expense$(75.1) $283.2
 $59.6

The provision for foreign taxes includes amounts attributable to income from U.S. possessions that are considered foreign under U.S. tax laws. International operations of the Company are subject to income taxes imposed by the jurisdiction in which they operate. 
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A reconciliation of the federal income tax rate to the Company’s effective income tax rate follows:follows for the periods indicated:
 Years Ended December 31,
 202020192018
Federal income tax rate:21.0 %21.0 %21.0 %
Reconciling items:
Non-taxable investment income(0.5)(0.6)(1.2)
Foreign earnings (1)1.6 0.8 3.5 
Non-deductible compensation
0.8 0.7 0.9 
Tax reform deferred revaluation (2)0.5 
Goodwill impairment (3)5.6 
Change in valuation allowance (4)1.3 8.7 (0.5)
Net operating loss carryback - CARES Act (5)(15.7)
Other(0.4)0.1 
Effective income tax rate:14.1 %30.2 %24.3 %
 December 31,
 2017 2016 2015
Federal income tax rate:35.0 % 35.0 % 35.0 %
Reconciling items:     
Non-taxable investment income(2.3) (1.3) (6.8)
Foreign earnings (1)(2.3) (1.9) (5.2)
Non-deductible compensation

0.2
 (0.1) 9.1
Non-deductible health insurer fee
 1.8
 6.9
Change in liability for prior year tax(6.4) 
 
Tax reform deferred revaluation (2)(39.8) 
 
Sale of subsidiary
 
 (8.0)
Other(1.3) (0.1) (1.4)
Effective income tax rate:(16.9)% 33.4 % 29.6 %
(1)Results for 2020, 2019, and 2018 primarily include the impact of foreign earnings taxed at different rates. In addition, 2018 reflects a benefit of 2.8% related to international reorganizations.
(2)The U.S. Tax Cuts and Jobs Act (the “TCJA”) reduced the corporate tax rate to 21%, effective January 1, 2018. The Company recorded an adjustment to its original estimate of $1.5 million in 2018, which had a 0.5% impact to the effective tax rate.
(3)In 2020, the Company recorded an impairment on goodwill and thus had a permanent tax adjustment of $28.9 million.
(4)The change in valuation allowance in 2019 is primarily related to the valuation allowance of $49.7 million established on the deferred taxes that arose related to losses incurred on our investment in Iké. The change in valuation allowance in 2020 is primarily related to an additional valuation allowance of $6.7 million related to Iké. The change in valuation allowance in 2018 was due to movements in valuation allowances in other foreign subsidiaries.

(1)Results for all years primarily include tax benefit associated with the earnings of certain non-U.S. subsidiaries that are deemed reinvested indefinitely and the realization of foreign tax credits for certain other subsidiaries. In addition, 2017, 2016 and 2015 reflect a benefit of 1.4%, 2.2% and 6.5%, respectively, related to international reorganizations.
(2)The TCJA reduces the corporate tax rate to 21%, effective January 1, 2018. Consequently, the Company has recorded a benefit related to the revaluation of DTAs and DTLs of $177.0 million which has a (39.8)% impact to the effective tax rate.

(5)The CARES Act includes a five year net operating loss (“NOL”) carryback provision, which enabled the Company to benefit from certain losses and remeasure certain deferred tax assets and liabilities at the former federal tax rate of 35%. In 2020, the Company recorded a tax benefit related to the NOL carryback provision.


A reconciliation of the beginning and ending amount of unrecognized tax benefits for the years ended December 31, 2017, 20162020, 2019 and 20152018 is as follows: 
 Years Ended December 31,
 2017 2016 2015
Balance at beginning of year$(34.2) $(37.0) $(6.3)
Additions based on tax positions related to the current year(1.0) (1.0) (30.7)
Reductions based on tax positions related to the current year
 
 0.1
Additions for tax positions of prior years(0.3) (1.4) (2.1)
Reductions for tax positions of prior years28.2
 3.8
 0.4
Lapses0.6
 1.4
 1.6
Balance at end of year$(6.7) $(34.2) $(37.0)

 Years Ended December 31,
 202020192018
Balance at beginning of year$(12.5)$(11.8)$(6.7)
Additions based on tax positions related to the current year(0.5)(0.5)(2.5)
Reductions based on tax positions related to the current year
Additions for tax positions of prior years(2.7)(0.4)(4.1)
Reductions for tax positions of prior years0.1 0.2 0.6 
Lapses0.9 
Balance at end of year$(15.6)$(12.5)$(11.8)
 
Total unrecognized tax benefits of $6.8$17.9 million, $34.5$14.0 million and $35.6$13.0 million for 2017, 2016,the years ended December 31, 2020, 2019 and 2015,2018, respectively, which includes interest and penalties, would impact the Company’s consolidated effective tax rate if recognized. The reduction in the unrecognized benefits for tax positions of prior years primarily relates to the resolution of an uncertain tax position related to the completion of an IRS examination in 2017. This change was reflected as a benefit within tax expense for the year ended December 31, 2017. The liability for unrecognized tax benefits is included in accounts payable and other liabilities on the consolidated balance sheets. 
The Company’s accounting policycontinuing practice is to recognize interest expense related to income tax matters in income tax expense. During the years ended December 31, 2017, 20162020, 2019 and 2015,2018, the Company recognized approximately $0.1$1.5 million, $0.6$0.7 million and $0.2$0.4 million, respectively, of interest expense related to income tax matters. The Company had $0.2$1.8 million, $0.2$0.8 million and $1.7$0.5 million of interest accrued as of December 31, 2017, 20162020, 2019 and 2015,2018, respectively. NoThe Company had $0.8 million of penalties have been accrued.accrued as of December 31, 2020, 2019 and 2018.
The Company does not anticipate any significant increase or decrease of unrecognized tax benefit within the next 12 months.
The Company and its subsidiaries file income tax returns in the U.S. and various state and foreign jurisdictions. The Company has substantially concluded all U.S. federal income tax matters for years through 2015. Substantially all non-U.S.
F-48


income tax matters have been concluded for the years through 2010, and all state and local income tax matters have been concluded for the years through 2009.2008.
The tax effects of temporary differences that result in significant deferred tax assets and deferred tax liabilities are as follows:follows as of the dates indicated: 

 December 31,
 20202019
Deferred Tax Assets
Policyholder and separate account reserves$808.1 $1,063.5 
Net operating loss carryforwards53.8 147.0 
Investments, net91.1 57.3 
Credit carryforwards33.0 38.0 
Employee and post-retirement benefits25.5 32.8 
Compensation related29.9 31.6 
Capital loss carryforwards9.8 3.1 
Other54.1 123.3 
Total deferred tax assets1,105.3 1,496.6 
Less valuation allowance(27.6)(76.6)
Deferred tax assets, net of valuation allowance1,077.7 1,420.0 
Deferred Tax Liabilities
Deferred acquisition costs(1,211.2)(1,472.0)
Net unrealized appreciation on securities(413.3)(274.0)
Intangible assets(105.8)(67.5)
Total deferred tax liabilities(1,730.3)(1,813.5)
Net deferred income tax liabilities$(652.6)$(393.5)
 December 31,
 2017 2016
Deferred Tax Assets   
Policyholder and separate account reserves$359.1
 $571.7
Accrued liabilities4.6
 39.3
Investments, net70.8
 102.6
Net operating loss carryforwards42.3
 31.7
Deferred gain on disposal of businesses26.9
 81.3
Compensation related27.2
 37.8
Employee and post-retirement benefits35.8
 58.5
Unearned fee income30.0
 48.4
Other39.3
 78.6
Total deferred tax asset (1)636.0
 1,049.9
Less valuation allowance(9.2) (12.6)
Deferred tax assets, net of valuation allowance626.8
 1,037.3
Deferred Tax Liabilities   
Deferred acquisition costs(674.5) (984.3)
Net unrealized appreciation on securities(201.1) (243.8)
Total deferred tax liability (1)(875.6) (1,228.1)
Net deferred income tax liability$(248.8) $(190.8)
(1)2017 reflects the reduction of deferred tax assets and liabilities following the enactment of TCJA.

A cumulative valuation allowance of $9.2$27.6 million existsexisted as of December 31, 20172020 based on management’s assessment that it is more likely than not that certain deferred tax assets attributable to international subsidiaries will not be realized. 
The Company’s ability to realize deferred tax assets depends on its ability to generate sufficient taxable income of the same character within the carryback or carryforward periods. In assessing future taxable income, the Company considered all sources of taxable income available to realize its deferred tax asset, including the future reversal of existing temporary differences, future taxable income exclusive of reversing temporary differences and carryforwards, taxable income in carryback years and tax-planning strategies. If changes occur in the assumptions underlying the Company’s tax planning strategies or in the scheduling of the reversal of the Company’s deferred tax liabilities, the valuation allowance may need to be adjusted in the future. 
Other than for certain wholly owned Canadian and Latin American subsidiaries, the Company plans to indefinitely reinvest the earnings in other jurisdictions. Under current U.S. tax law, no material income taxes are anticipated on future repatriation of earnings. Therefore, deferred taxes have not been provided.
AtGlobal intangible low taxed income (���GILTI”): The TCJA creates a new requirement that certain income (i.e., GILTI) earned by controlled foreign corporations (“CFCs”) must be included currently in the gross income of the CFCs’ U.S. shareholder. GILTI is the excess of the U.S. shareholder’s “net CFC tested income” over 10% of the aggregate of the U.S. shareholder’s pro rata share of the qualified business asset investment of each CFC with respect to which it is a U.S. shareholder. Under GAAP, the Company is allowed to make an accounting policy election of either (1) treating taxes due on future U.S. inclusions in taxable income related to GILTI as a current-period expense when incurred or (2) factoring such amounts into the company’s measurement of its deferred taxes. The Company has elected to recognize the current tax on GILTI as a period expense in the period the tax is incurred. Under this policy, the Company has not provided deferred taxes related to temporary differences that upon their reversal will affect the amount of income subject to GILTI in the period. The GILTI current period expense is immaterial.
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The net operating loss carryforwards by jurisdiction are as follows as of the dates indicated:
December 31,
20202019
Federal net operating loss carryforwards (1)$66.8 $509.8 
Foreign net operating loss carryforwards (2)162.4 170.0 
(1)All NOLs as of December 31, 2017,2019 were used during the Company had $177.8year and carried back under the CARES Act. New NOLs were recorded during the year ended December 31, 2020 due to the acquisition of HYLA. $58.7 million of net operating loss carryforwards that willlosses as of December 31, 2020 expire if unusedbetween 2030 and 2036 and $8.1 million has an unlimited carryforward.
(2)Of the $162.4 million as follows:of December 31, 2020, $44.5 million expires between 2021 and 2040 and $117.9 million has an unlimited carryforward period.
Expiration YearAmount
2018 - 2022$31.4
2023 - 202711.6
2028 - 20321.0
2033 - 203761.3
Unlimited72.5
 $177.8


10.13. Deferred Acquisition Costs 
Information about deferred acquisition costs is as follows:follows as of the dates indicated:
 December 31,
 202020192018
Beginning balance$6,668.0 $5,103.0 $3,484.5 
Costs deferred3,736.1 3,747.3 3,094.0 
Amortization(2,830.6)(2,182.3)(1,475.5)
Ending balance$7,573.5 $6,668.0 $5,103.0 
 December 31,
 2017 2016 2015
Beginning balance$3,267.4
 $3,150.9
 $2,957.7
Costs deferred1,549.2
 1,458.7
 1,587.5
Amortization(1,332.1) (1,342.2) (1,394.3)
Ending balance$3,484.5
 $3,267.4
 $3,150.9


11.14. Property and Equipment
Property and equipment consistsconsisted of the following:following as of the dates indicated:
 As of December 31,
 2017 2016
Land$13.7
 $14.9
Buildings and improvements248.0
 269.3
Furniture, fixtures and equipment434.5
 393.7
Total696.2
 677.9
Less accumulated depreciation(348.6) (334.3)
Total$347.6
 $343.6

 December 31,
 20202019
Land$10.9 $10.9 
Buildings and improvements248.6 238.4 
Furniture, fixtures and equipment581.3 512.9 
Total840.8 762.2 
Less accumulated depreciation(347.5)(328.5)
Total$493.3 $433.7 
 
In 2017,During the year ended December 31, 2019, the Company recorded a net $5.7$7.4 million gain from theloss on assets held for sale of aassociated with an office building that had beenpreviously used as the headquarters of our Employee Benefitsfor a business and the sale of a claims training center in Georgia.runoff. Depreciation expense for 2017, 2016the years ended December 31, 2020, 2019 and 20152018 amounted to $34.2$60.0 million, $41.7$55.3 million and $47.4$39.0 million, respectively. Depreciation expense is included in underwriting, general and administrative expenses in the consolidated statements of operations.

12.15. Goodwill 
The Company has assigned goodwill to its operating segmentsreporting units for impairment testing purposes. The Company has 5 reporting units consisting of 3 reporting units within the Global Lifestyle operating segment, including Connected Living, Global Automotive and Global Financial Services, as well as Global Housing and Global Preneed (whereby the reporting unit for impairment testing was at the operating segment level). The Corporate and Other segment is not assigned any goodwill.
Global Preneed Goodwill Impairment
During the third quarter of 2020, the Company identified impairment indicators impacting the fair value of the Global Preneed reportable segment in connection with exploring strategic alternatives for the Global Preneed business, including the possible sale of the business, to focus on opportunities within the Global Lifestyle and Global Housing segments. Such impairment indicators included the evaluation of the long-term economic performance of the segment in light of further expected declines in interest rates from the resurgence of COVID-19 cases. As interest rates are critical to the performance of the business, the anticipated long-term declines in interest rates were expected to have adverse impacts on existing business and
F-50


cause significant challenges to profitability from new business. The overall expected adverse impact to the business in the segment was an important indicator that triggered the requirement for an interim goodwill impairment analysis in the third quarter of 2020. As a result, an updated fair value assessment was completed based on how a market participant would consider the long-term outlook for business performance, long-term forecasts of the interest rate environment and its impact on the fair value of liabilities.
The fair value of the reportable segment was determined using a discounted cash flow method which calculated the present value of future earnings developed from projected earnings arising from existing and new business and considered all aspects of the business including investment assumptions of asset portfolios. The fair value calculated in the third quarter of 2020 was lower than the carrying value of the reportable segment, resulting in the pre-tax and after-tax impairment charge of the entire goodwill of $137.8 million related to the segment. The goodwill impairment charge is reported separately in the consolidated statements of operations for the year ended December 31, 2020, with a corresponding reduction to goodwill in the consolidated balance sheet as of December 31, 2020.
Quantitative Impairment Testing
For the annual October 1, 2020 goodwill impairment test, the Company performed quantitative tests for all reporting units with goodwill (Connected Living, Global Automotive, Global Financial Services, and Global Housing).
The following describes the various valuation methodologies used in the quantitative test which were weighted using our judgment as to which were the most representative in determining the estimated fair value of the reporting units.
A Dividend Discount Method (“DDM”) was used to value each of the reporting units based upon the present value of expected cash flows available for distribution over future periods. Cash flows were estimated for a discrete projection period based on detailed assumptions, and a terminal value was calculated to reflect the value attributable to cash flows beyond the discrete period. Cash flows and the terminal value were then discounted using each reporting unit’s estimated cost of capital. The estimated fair value of each reporting unit represented the sum of the discounted cash flows and terminal value.
A Guideline Company Method, in which we identified a group of peer companies that have similar operations to the reporting unit, was used; however, direct peer comparisons for the reporting units were limited given the diversity of the products and services within the businesses. This method was used to value each reporting unit based upon its relative performance to peer companies, based on several measures, including price to trailing 12-month earnings, price to projected earnings, price to tangible net worth and return on equity.
A Guideline Transaction Method was not used in the valuations due to the impact of COVID-19 on the markets in 2020 and the absence of sufficient observable transactions post COVID-19.
While DDM and Guideline Company valuation methodologies were considered in assessing fair value, the DDM was weighted more heavily since management believes that expected cash flows are the most important factor in the valuation of a business enterprise, and also considering the lack of directly-comparable peer companies. Based on the quantitative assessment performed as of October 1, 2020, the Company concluded that the estimated fair values of each reporting unit exceeded their respective book values and therefore determined that goodwill was not impaired.
A roll forward of goodwill by reportable segment is provided below.below as of and for the years indicated:
Global Lifestyle (1)Global HousingGlobal PreneedConsolidated
Balance at December 31, 2018 (2)$1,804.7 $379.5 $137.6 $2,321.8 
Acquisitions20.2 20.2 
Foreign currency translation and other1.0 0.4 1.4 
Balance at December 31, 2019 (2)1,825.9 379.5 138.0 2,343.4 
Acquisitions (3)374.6 374.6 
Impairments(137.8)(137.8)
Foreign currency translation and other9.3 (0.2)9.1 
Balance at December 31, 2020 (2)$2,209.8 $379.5 $$2,589.3 
 Global Housing Global Lifestyle Global Preneed Consolidated
Balance at December 31, 2015 (1)$304.4
 $529.1
 $
 $833.5
Acquisitions16.5
 4.0
 
 20.5
Foreign currency translation and other
 (23.1) 
 (23.1)
Reallocation among new reporting units (2)
 (137.7) 137.7
 
Balance at December 31, 2016 (1)320.9
 372.3
 137.7
 830.9
Acquisitions65.8
 4.2
 
 70.0
Foreign currency translation and other
 16.3
 0.5
 16.8
Balance at December 31, 2017 (1)$386.7
 $392.8
 $138.2
 $917.7


(1)
Includes (1)As of December 31, 2020, $715.2 million, $1,421.3 million and $73.3 million of goodwill was assigned to the Connected Living, Global Automotive and Global Financial Services and Other reporting unit, respectively. As of December 31, 2019, $461.5 million, $1,291.7 million and $72.7 million of goodwill was assigned to the Connected Living, Global Automotive and Global Financial Services and Other reporting unit, respectively.$1.26 billion of accumulated impairment losses.
(2)Effective December 31, 2016, the Company changed its segment reporting structure. Global Preneed was previously reported together with Global Lifestyle. Goodwill was reallocated between the Global Lifestyle and Global Preneed reporting units using the relative fair value allocation approach.

13.(2)Consolidated goodwill reflects $1,405.9 million of accumulated impairment loss at December 31, 2020, and $1,268.1 million of accumulated impairment losses at December 31, 2019 and 2018.
(3)Includes goodwill from the HYLA and AFAS acquisitions (refer to Note 3), as well as goodwill from several less significant transactions.

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16. VOBA and Other Intangible Assets 
VOBA
Information about VOBA is as follows:follows for the periods indicated:
 For the Years Ended December 31,
 2017 2016 2015
Beginning balance$32.1
 $41.2
 $45.5
Additions
 
 4.1
Amortization, net of interest accrued(7.9) (9.2) (8.3)
Foreign currency translation and other0.2
 0.1
 (0.1)
Ending balance$24.4
 $32.1
 $41.2

 Years Ended December 31,
 202020192018
Beginning balance$2,004.3 $3,157.8 $24.4 
Additions (adjustments)(4.0)3,972.6 
Amortization, net of interest accrued(842.0)(1,127.4)(825.2)
Foreign currency translation and other(5.8)(22.1)(14.0)
Ending balance$1,156.5 $2,004.3 $3,157.8 
As of December 31, 2017,2020, the outstanding VOBA balance of VOBA is primarily attributable to the TWG acquisition within the Global PreneedLifestyle segment. VOBA in the preneed life insurance business assumes an interest rate ranging from 5.4% to 7.5%.
AtAs of December 31, 20172020, the estimated amortization of VOBA for the next five years and thereafter is as follows:
YearAmount
2018$7.1
20196.6
20206.3
20210.8
20220.7
Thereafter2.9
Total$24.4

YearAmount
2021$537.6 
2022331.0 
2023192.3 
202486.6 
20254.0 
Thereafter5.0 
Total$1,156.5 

Other Intangible Assets
Information about other intangible assets is as follows:follows as of the dates indicated:
 As of December 31,
 20202019
 Carrying
Value
Accumulated
Amortization
Net Other
Intangible
Assets
Carrying
Value
Accumulated
Amortization
Net Other
Intangible
Assets
Contract based intangibles (1)$432.0 $(51.0)$381.0 $437.0 $(41.3)$395.7 
Customer related intangibles519.5 (306.2)213.3 382.0 (285.4)96.6 
Marketing related intangibles10.1 (3.5)6.6 5.6 (5.6)
Technology based intangibles117.6 (22.3)95.3 62.0 (14.1)47.9 
Total$1,079.2 $(383.0)$696.2 $886.6 $(346.4)$540.2 
 As of December 31,
 2017 2016
 
Carrying
Value
 
Accumulated
Amortization
 
Net Other
Intangible
Assets
 
Carrying
Value
 
Accumulated
Amortization
 
Net Other
Intangible
Assets
Contract based intangibles (1)$73.1
 $(13.5) $59.6
 $16.5
 $(8.2) $8.3
Customer related intangibles478.2
 (261.4) 216.8
 469.2
 (257.1) 212.1
Marketing related intangibles (2)7.9
 (7.6) 0.3
 16.0
 (15.1) 0.9
Technology based intangibles36.2
 (24.3) 11.9
 36.7
 (17.7) 19.0
Total$595.4
 $(306.8) $288.6
 $538.4
 $(298.1) $240.3
(1)As of December 31, 2020 and 2019, contract based intangibles included $13.7 million of indefinite-lived intangible assets.

(1)2017 includes $2.1 million of indefinite-lived intangible assets.
(2)In 2016, the net amount was reduced for a $16.7 million intangible asset impairment charge related to trade names that will no longer be used or defended by the Company.

OtherTotal amortization of other intangible assets amortization for 2017, 2016the years ended December 31, 2020, 2019 and 2015 amounted to $72.62018 was $73.9 million, $67.7$62.2 million and $71.7$77.9 million, respectively.

Other intangible assets that have finite lives, including customer relationships, customer contracts and other intangible assets, are amortized over their useful lives. The estimated amortization of other intangible assets with finite lives arefor the next five years and thereafter is as follows: 

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YearAmount
2021$86.0 
202276.3 
202376.0 
202469.0 
202564.7 
Thereafter310.5 
Total other intangible assets with finite lives$682.5 
YearAmount
2018$65.3
201950.0
202043.2
202134.0
202220.1
Thereafter73.9
Total other intangible assets with finite lives$286.5


14.17. Reserves
Short Duration Contracts
Continuing Business (Global HousingLifestyle and Global Lifestyle)Housing)
The Company’s short duration contracts are comprised ofinclude products and services included inwithin the Global Lifestyle and Global Housing segments. The main product lines for Global Lifestyle include extended service contracts, vehicle service contracts, mobile device protection and credit insurance, and for Global Housing the main product lines include lender-placed homeowners and flood, multi-family housingMultifamily Housing and manufactured housing.
Total incurred but not reported (“IBNR”)IBNR reserves are determined by subtracting case basis incurred losses from the ultimate loss and loss adjustment expense estimates. Ultimate loss and loss adjustment expenses are estimated utilizing generally accepted actuarial loss reserving methods. The reserving methods employed by the Company include the Chain Ladder, Munich Chain Ladder and Bornhuetter-Ferguson.Bornhuetter-Ferguson methods. Reportable catastrophescatastrophe losses are analyzed and reserved for separately using a frequency and severity approach. The methods all involve aggregating paid and case-incurred loss data by accident quarter (or accident year) and accident age for each product grouping. As the data ages, loss development factors are calculated that measure emerging claim development patterns between reporting periods. By selecting loss development factors indicative of remaining development, known losses are projected to an ultimate incurred basis for each accident period. The underlying premise of the Chain Ladder method is that future claims development is best estimated using past claims development, whereas the Bornhuetter-Ferguson method employs a combination of past claims development and an estimate of ultimate losses based on an expected loss ratio. The Munich Chain Ladder method takes into account the correlations between paid and incurred development in projecting future development factors and is typically more applicable to products experiencing greater variability in incurred to paid ratios.
The best estimate of ultimate loss and loss adjustment expense is generally selected from a blend of the different methods that are applied consistently each period.period considering significant assumptions, including projected loss development factors and expected loss ratios. There have been no significant changes in the methodologies and assumptions utilized in estimating the liability for unpaid loss and loss adjustment expenses for any of the periods presented.
Disposed and Runoff Short Duration Insurance Lines
Short duration contracts within the disposed business include certain medical policies no longer offered and Assurant Employee Benefits policies disposed of via reinsurance. Reserves and reinsurance recoverables for previously disposed business are included in the consolidated balance sheets. See Note 18 for additional information.
The Company has runoff exposure to asbestos, environmental and other general liability claims arising from ourthe Company’s participation in certain reinsurance pools from 1971 through 1985 from contracts discontinued many years ago. The amount of carried case reserves are based on recommendations of the various pool managers. Using information currently available, and after consideration of the reserves reflected in the consolidated financial statements, we dothe Company does not believe or expect that changes in reserve estimates for these claims are likely to be material.
Disposed business includes certain medical policies no longer offered and AEB policies disposed of via reinsurance. Reserves and reinsurance recoverables for previously disposed business are included in the consolidated balance sheets. See Note 15 for further information.
Long Duration Contracts
Continuing Business (Global Preneed)
The Company’s long duration contracts are primarily comprised of preneed life insurance and annuity policies. Future policy benefits make up the largest portion of Global Preneed liabilities. Claims and benefits payable reserves are less significant. Reserve assumptions for mortality, rates,inflation, lapse, rates, expenses,margin and interestdiscount rates are company-specific based on pricing assumptions and subsequent experience studies.
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For business issued during 2017the years ended December 31, 2020 and 2016,2019, discount rates ranged between 1.5%1.25% and 4.25%4.00%. Death benefit increases for business issued during 2017the years ended December 31, 2020 and 20162019 ranged between less than 0.1% to 3.0%0.0% and 3.6%. Canadian annuity products typically have

surrender charges that vary by product series and premium paying period. Surrender charges on U.S. annuity contracts generally range from 7.0% to 0.0% and grade to zero over a period of seven years.
Disposed and Runoff Long Duration Insurance Lines
The Company’sCompany has long-term care exposures which are fully reinsured within the disposed business. The Company also has universal life and annuity products that are no longer offered and are in runoff. Reserves have been established based on the following assumptions. Interest rates credited on annuities were at guaranteed rates, ranging from 3.5% to 4.0%, except for a limited number of policies with guaranteed crediting rates of 4.5%. All annuity policies are past the surrender charge period. Crediting interest rates on universal life fund are at guaranteed rates of 4.0% to 4.1%. Universal life funds are subject to surrender charges that vary by product, age, sex, year of issue, risk class, face amount and grade to zero over a period not longer than 20 years.
Reserves and reinsurance recoverables for previously disposed FFG and LTC businesses are included in the consolidated balance sheets. See Note 15 for further information.
Reserve Roll Forward
The following table provides a roll forward of the Company’s beginning and ending claims and benefits payable balances. Claims and benefits payable balances representis the liability for unpaid loss and loss adjustment expenses and are comprised of case and IBNR reserves.
Since unpaid loss and loss adjustment expenses are estimates, the Company’s actual losses incurred may be more or less than the Company’s previously developed estimates, which is referred to as either unfavorable or favorable development, respectively.
The best estimate of ultimate loss and loss adjustment expense is generally selected from a blend of methods that are applied consistently each period. There have been no significant changes in the methodologies and assumptions utilized in estimating the liability for unpaid loss and loss adjustment expenses for any of the periods presented.
Years Ended December 31,
Years Ended December 31,202020192018
2017 2016 2015
Claims and benefits payable, at beginning of year$3,301.2
 $3,896.7
 $3,698.6
Claims and benefits payable, at beginning of year (1)Claims and benefits payable, at beginning of year (1)$2,687.7 $2,813.7 $3,782.2 
Less: Reinsurance ceded and other(2,718.2) (1,496.5) (1,254.4)Less: Reinsurance ceded and other(1,900.0)(2,053.7)(3,193.3)
Net claims and benefits payable, at beginning of year583.0
 2,400.2
 2,444.2
Net claims and benefits payable, at beginning of year787.7 760.0 588.9 
Acquired reserves as of acquisition date (2)Acquired reserves as of acquisition date (2)140.7 
Incurred losses and loss adjustment expenses related to:     Incurred losses and loss adjustment expenses related to:
Current year1,965.0
 2,028.9
 4,973.4
Current year2,590.1 2,670.9 2,353.0 
Prior year's interest
 9.8
 59.8
Prior years(58.5) (196.2) (150.9)Prior years(40.8)(16.2)(7.4)
Total incurred losses and loss adjustment expenses1,906.5
 1,842.5
 4,882.3
Total incurred losses and loss adjustment expenses2,549.3 2,654.7 2,345.6 
Paid losses and loss adjustment expenses related to:     Paid losses and loss adjustment expenses related to:
Current year1,536.4
 1,595.7
 3,846.0
Current year2,019.9 2,097.8 1,887.1 
Prior years364.2
 2,064.0
 1,080.3
Prior years519.9 529.2 428.1 
Total paid losses and loss adjustment expenses1,900.6
 3,659.7
 4,926.3
Total paid losses and loss adjustment expenses2,539.8 2,627.0 2,315.2 
Net claims and benefits payable, at end of year588.9
 583.0
 2,400.2
Net claims and benefits payable, at end of year797.2 787.7 760.0 
Plus: Reinsurance ceded and other (1)3,193.3
 2,718.2
 1,496.5
Claims and benefits payable, at end of year (1)$3,782.2
 $3,301.2
 $3,896.7
Plus: Reinsurance ceded and other (3)Plus: Reinsurance ceded and other (3)1,862.3 1,900.0 2,053.7 
Claims and benefits payable, at end of year (3)Claims and benefits payable, at end of year (3)$2,659.5 $2,687.7 $2,813.7 
(1)Claims and benefits payable and related reinsurance ceded were reduced by $730.0 million in December 2018 as a result of the sale of Time Insurance Company, a legal entity associated with the previously exited Assurant Health business.
(2)Acquired reserves from TWG include $419.9 million of gross claims and benefits payable and $279.2 million of ceded claims and benefits payable. The reserve roll forward includes the activity of TWG for the relevant periods since the acquisition date.
(3)Includes reinsurance recoverables and claims and benefits payable of $95.8 million, $86.8 million and $119.8 million as of December 31, 2020, 2019 and 2018, respectively, which were ceded to the U.S. government. The Company acts as an administrator for the U.S. government under the voluntary National Flood Insurance Program.

(1)Includes reinsurance recoverables and claims and benefits payable of $555.0 million, $153.3 million and $64.0 million as of December 31, 2017, 2016 and 2015 which was ceded to the U.S. government. Assurant acts as an administrator for the U.S. government under the voluntary National Flood Insurance Program.

The Company experienced net favorable prior year development in all three years. In 2017,each of the years ended December 31, 2020, 2019 and 2018. A comparison of net (favorable) unfavorable prior year development is shown below across the Company’s current and former segments and businesses.
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Prior Year Incurred Loss Development for the Years Ending December 31,
202020192018
Global Lifestyle$(27.6)$(24.0)$(16.6)
Global Housing(8.0)13.6 16.3 
Global Preneed(0.3)(0.3)(0.5)
All Other(4.9)(5.5)(6.6)
Total$(40.8)$(16.2)$(7.4)

Global Lifestyle experienced net favorable loss development in each of the years ended December 31, 2020, 2019 and 2018. Global Lifestyle experienced similar amounts of net favorable development was comparatively lower than 2016in 2020 and 20152019 of $27.6 million and $24.0 million, respectively, which increased from 2018 due to increased business volume resulting from the acquisition of TWG in May 2018. Global Housing experienced net favorable development of $8.0 million in 2020 primarily attributable to prior year reportable catastrophes. Global Housing experienced net unfavorable development in 2019 and 2018 primarily due to the absence of favorable development from the discontinued AEB business sold during the first quarter of 2016 and lower contribution from the runoff of the Assurant Health business. AEB contributed favorable development of $42.5 million and $35.7 million in 2016 and 2015, respectively. The favorable development was attributed to lower mortality rates and higher claim recovery rates than assumed in the Company’s prior year reserving estimates. Assurant Health contributed favorable development of $8.8 million, $68.4 million, and $39.3 million in 2017, 2016, and 2015, respectively. Lower medical provider utilization and lower than expected medical inflation drove the favorable development. The remaining favorable development was primarily attributable to the Global Lifestyle and Global Housing businesses. Global Lifestyle had favorable development of $30.9 million, $42.8 million and $45.0 million in 2017, 2016 and 2015, respectively, while Global Housing experienced favorable development of $10.2 million, $30.0 million and $13.6 million in 2017, 2016 and 2015, respectively. These results exclude impactslosses from insignificant categories of loss reserves included in the reconciliation presented below.Hurricane Maria. A more detailed explanation of the claims development from Global Lifestyle

and Global Housing is presented below, including claims development by accident year. Reserves for the longer-tail property coverages included in All Other (e.g., asbestos, environmental and other general liability) had no material changes in estimated amounts for incurred claims in prior years.
The following tables represent the Global Lifestyle and Global Housing segments’ incurred claims and allocated claim adjustment expenses, net of reinsurance, less cumulative paid claims and allocated claim adjustment expenses, net of reinsurance to reconcile to total claims and benefits payable, net of reinsurance as of December 31, 2017.2020. The tables provide undiscounted information about claims development by accident year for the significant short duration claims and benefits payable balances in Global Lifestyle and Global Housing. In addition, the tables present the total of IBNR plus expected development on reported claims by accident year and the cumulative number of reported claims as supplementary information. Foreign exchange rates have been applied
The following factors are relevant to the loss development data presented below using December 31, 2017 exchange ratesinformation included in the tables below:
Table Presentation: The tables are organized by accident year. For certain categories of claims and for all periodsreinsurance recoverables, losses may sometimes be reclassified to removean earlier or later accident year as more information about the impactdate of exchange rate movements over time, and thereby enhancingoccurrence becomes available to us. These reclassifications are shown as development in the comparability ofrespective years in the data.tables below. Predominantly, the Company writes short-tail lines that are written on occurrence basis. Five years of claims development information is provided since the significant majoritymost of the claims are fully developed after five years, as shown in the average payout ratio tables. In 2017,
Table Groupings: The groupings have homogeneous risk characteristics with similar development patterns and would generally be subject to similar trends and reflect our reportable segments.
Impact of Reinsurance: The reinsurance program varies by exposure type. Historically, the presentationCompany has leveraged facultative and treaty reinsurance, both on pro-rata and excess of loss basis. The reinsurance program may change from year to year, which may affect the comparability of the data presented in the tables.
IBNR: Includes development from past reported losses in IBNR.
Information excluded from tables: Unallocated loss adjustment expenses are excluded from the tables.
Foreign exchange rates: The loss development for operations outside of the U.S. is presented for all accident years using the current exchange rates at December 31, 2020. Although this approach requires restating all prior accident year information, the changes in exchange rates do not impact incurred and paid loss development trends.
Acquisitions: Includes acquisitions from all accident years presented in the tables. For purposes of this disclosure, we have applied the retrospective method for the acquired reserves, including incurred and paid claim development histories throughout the relevant tables. It should be noted that historical reserves for the acquired business were established by the acquired companies using methods, assumptions and procedures then in effect which may differ from our current reserving bases. Accordingly, it may not be appropriate to extrapolate future reserve adequacy based on the aggregated historical results shown in the tables.
Dispositions: Excludes dispositions from all accident years presented in the tables.
Claim counts: Considers a reported claim to be one claim for each claimant or feature for each loss occurrence. Reported claims for Global Housing includes priorlosses from assumed reinsurance contracts are not available and hence not included in the reported claims. There are limitations that should be considered on the reported claim count data in the tables below, including:
Claim counts are presented only on a reported (not an ultimate) basis;
F-55


The tables below include lines of business and geographies at a certain aggregated level which may indicate different frequency and severity trends and characteristics, and may not be as meaningful as the claim count information related to the individual products within those lines of business and geographies;
Certain lines of business are more likely to be subject to occurrences involving multiple claimants and features, which can distort measures based on the reported claim counts in the table below; and
Reported claim counts are not adjusted for ceded reinsurance, which may distort the measure of frequency or severity.
Required Supplemental Information: The information about incurred and paid loss development for all periods preceding year data for Caribbeanended December 31, 2020 and Latin American property business that was previously excluded due to immateriality.the related historical claims payout percentage disclosure is unaudited and is presented as required supplementary information.
Global Lifestyle Net Claims Development Tables
Incurred Claims and Allocated Claim Adjustment Expenses, Net of ReinsuranceIncurred Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance As of December 31, 2017Incurred Claims and Allocated Claim Adjustment Expenses, Net of ReinsuranceDecember 31, 2020
For the Years Ended December 31, Total of Incurred-but-Not Reported Liabilities Plus Expected Development on Reported Claims (1)Cumulative Number of Reported Claims (2)
Years Ended December 31,Years Ended December 31,Total of Incurred-but-Not Reported Liabilities Plus Expected Development on Reported Claims (1)Cumulative Number of Reported Claims (2)
Accident Year2013 Unaudited2014 Unaudited2015 Unaudited2016 Unaudited2017 Total of Incurred-but-Not Reported Liabilities Plus Expected Development on Reported Claims (1)Cumulative Number of Reported Claims (2)Accident Year2016 Unaudited2017 Unaudited2018 Unaudited2019 Unaudited2020
2013$620.0
$587.3
$584.6
$584.9
$584.6
 
2014 731.6
697.4
695.2
694.5
 0.7
8,234,935
2015 681.4
643.3
640.5
 1.3
8,480,667
2016 698.5
668.9
 4.6
9,007,091
2016$1,113.2 $1,085.2 $1,092.1 $1,092.9 $1,092.6 $0.3 11,221,288 
2017 733.5
 94.2
7,685,572
20171,214.2 1,191.8 1,191.4 1,191.5 1.0 10,378,241 
201820181,393.2 1,368.5 1,362.0 6.8 9,797,399 
201920191,540.1 1,519.1 12.3 10,088,185 
202020201,474.3 160.5 9,123,552 
 Total
$3,322.0
   Total$6,639.5 
Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of ReinsuranceCumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of ReinsuranceCumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance
For the Years Ended December 31,
Years Ended December 31,Years Ended December 31,
Accident Year2013 Unaudited2014 Unaudited2015 Unaudited2016 Unaudited2017Accident Year2016 Unaudited2017 Unaudited2018 Unaudited2019 Unaudited2020
2013$491.8
$577.2
$581.7
$583.6
$583.8
2014 591.1
687.6
692.8
693.4
2015 539.3
633.4
638.3
2016 561.3
659.1
2016$915.6 $1,074.1 $1,082.2 $1,085.3 $1,086.9 
2017 593.0
2017990.2 1,176.2 1,183.0 1,185.3 
201820181,163.7 1,341.7 1,351.9 
201920191,311.1 1,497.5 
202020201,246.6 
TotalTotal $3,167.6
Total$6,368.2 
Outstanding claims and benefits payable before 2013, net of reinsurance 1.6
Outstanding claims and benefits payable before 2016, net of reinsuranceOutstanding claims and benefits payable before 2016, net of reinsurance9.4 
Claims and benefits payable, net of reinsuranceClaims and benefits payable, net of reinsurance $156.0
Claims and benefits payable, net of reinsurance$280.7 
Average Annual Payout of Incurred Claims by Age, Net of Reinsurance
Year 1 UnauditedYear 2 UnauditedYear 3 UnauditedYear 4 UnauditedYear 5 Unaudited
85.0%13.9%0.7%0.2%0.2%
(1)Includes a provision for development on case reserves.
(2)Number of paid claims plus open (pending) claims. Claim count information related to ceded reinsurance is not reflected as it cannot be reasonably defined or quantified, given that the Company’s reinsurance includes non-proportional treaties.


Average annual payout of incurred claims by age, net of reinsurance
Year 1 UnauditedYear 2 UnauditedYear 3 UnauditedYear 4 UnauditedYear 5 Unaudited
84.4%14.6%0.8%0.2%—%
(1)Includes a provision for development on case reserves.
(2)Number of paid claims plus open (pending) claims, gross of reinsurance. Claim count information related to ceded reinsurance is not reflected as it cannot be reasonably defined or quantified, given that our reinsurance includes non-proportional treaties.

Using the December 31, 20172020 foreign exchange rates for all years, Global Lifestyle experienced $32.6$27.6 million of net favorable loss development in 2017, for the year ended December 31, 2020, compared to net favorable loss development of $39.7$24.0 million in 2016 and $36.7$16.6 million in 2015.for the years ended December 31, 2019 and 2018, respectively. These amounts are based on the change in net incurred losses from the claims development trianglestables above, plus additional impacts from accident years prior to 2013. Credit insurance2016. Many of these contracts and products contain retrospective commission (profit sharing) provisions that would result in offsetting increases or decreases in expense dependent on if the development was favorable or unfavorable.  
For the year ended December 31, 2020, the net favorable development from Global Lifestyle was attributable to nearly all lines of business across most of the Company’s regions with a concentration on more recent accident years and based on emerging evaluations regarding loss experience each period. Growth in new business contributed to the net favorable development in 2020, as more claims data supported an adjustment to initial estimated loss rates. Growth areas that contributed
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to the net favorable development included vehicle service contracts sold in North America and extended service contracts sold across Asia Pacific. For the year ended December 31, 2019, favorable development was primarily from mobile device protection products and extended service contract products have beenwritten in North America. In particular, new mobile business was favorable relative to prior expectations. For the main contributors of theyear ended December 31, 2018, favorable development in all years presented, some of which is contractually subjectwas attributable to retrospective

commission payments. The U.S. and European credit insurance businesses have been in runoff over the past three years. The loss experience, particularly loss frequency, has been more favorable than was anticipated in the prior years’ reserving processes. In 2017, the favorable development decreased among extended service contracts andsold in the United States, lower than expected frequency for credit insurance products. The reduction was attributable to changing client mixsold in Canada and considerationPuerto Rico, and lower than expected frequency and severity of prior development trends when finalizing year-end 2016 reserves. In 2016, the favorable loss development was also impacted by improved results for mobile after reserves had been strengthened at year-end 2015device protection products sold in response to reserve deficiencies from the prior years. In 2015, extended service contracts saw a reversal of the higher loss ratio trends experienced through 2014, which led to favorable development on accident year 2014 losses.South America.
Foreign exchange rate movements over time caused some of the reserve redundanciesdifferences shown in the Reserve Roll Forward tablereserve roll forward and prior year incurred loss tables to vary from what is reflected in the claims development tables for Global Lifestyle. The impacts by year are $(1.7)were $0.5 million, in 2017, $3.1$(0.4) million, in 2016, and $8.3$1.0 million in 2015.for the years ended December 31, 2020, 2019 and 2018, respectively. The claims development tables above remove the impact due to changing foreign exchange rates over time.time for comparability.
Global Housing Net Claims Development Tables
Incurred Claims and Allocated Claim Adjustment Expenses, Net of ReinsuranceDecember 31, 2020
Years Ended December 31,Total of Incurred-but-Not Reported Liabilities Plus Expected Development on Reported Claims (1)Cumulative Number of Reported Claims (2)
Accident Year2016 Unaudited2017 Unaudited2018 Unaudited2019 Unaudited2020
2016$852.8 $835.1 $839.9 $843.2 $842.6 $2.4 201,359 
2017965.3 977.0 991.8 987.3 17.1 251,921 
2018918.5 916.6 916.6 12.2 201,894 
2019854.7 852.4 56.8 200,508 
2020858.7 234.8 188,785 
Total$4,457.6 
Incurred Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance As of December 31, 2017
For the Years Ended December 31, Total of Incurred-but-Not Reported Liabilities Plus Expected Development on Reported Claims (1)Cumulative Number of Reported Claims (2)
Accident Year2013 Unaudited2014 Unaudited2015 Unaudited2016 Unaudited2017 
2013$746.1
$752.4
$770.7
$774.5
$776.0
 $3.7
196,468
2014 897.3
856.5
856.2
857.2
 8.4
211,845
2015  792.2
753.0
758.7
 17.5
197,098
2016   851.6
833.4
 38.8
197,122
2017    955.5
 189.3
214,844
    Total
$4,180.8
   
Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance
Years Ended December 31,
Accident Year2016 Unaudited2017 Unaudited2018 Unaudited2019 Unaudited2020
2016$599.4 $781.6 $817.6 $832.5 $838.5 
2017701.1 902.7 943.5 963.5 
2018622.8 854.9 893.8 
2019546.6 763.1 
2020557.1 
Total$4,016.0 
Outstanding claims and benefits payable before 2016, net of reinsurance4.0 
Claims and benefits payable, net of reinsurance$445.6 
Average Annual Payout of Incurred Claims by Age, Net of Reinsurance
Year 1 UnauditedYear 2 UnauditedYear 3 UnauditedYear 4 UnauditedYear 5 Unaudited
69.3%23.7%4.3%1.9%0.7%
Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance
For the Years Ended December 31,
Accident Year2013 Unaudited2014 Unaudited2015 Unaudited2016 Unaudited2017
2013$511.9
$708.4
$747.8
$762.9
$770.4
2014 595.6
794.2
831.4
845.3
2015  518.6
702.9
733.1
2016   599.1
780.5
2017    695.0
Total $3,824.3
Outstanding claims and benefits payable before 2013, net of reinsurance 4.0
Claims and benefits payable, net of reinsurance $360.5
(1)Includes a provision for development on case reserves.
(2)Number of paid claims plus open (pending) claims. Claim frequency is determined at a claimant reporting level. Depending on the nature of the product and related coverage triggers, it is possible for a claimant to contribute multiple claim counts in a given policy period. Claim count information related to ceded reinsurance is not reflected as it cannot be reasonably defined or quantified, given that the Company’s reinsurance includes non-proportional treaties.


Average annual payout of incurred claims by age, net of reinsurance
Year 1 UnauditedYear 2 UnauditedYear 3 UnauditedYear 4 UnauditedYear 5 Unaudited
69.3%23.5%4.4%1.8%1.0%
(1)Includes a provision for development on case reserves.
(2)Number of paid claims plus open (pending) claims, gross of reinsurance. Claim frequency is determined at a claimant reporting level. Depending on the nature of the product and related coverage triggers, it is possible for a claimant to contribute multiple claim counts in a given policy period. Claim count information related to ceded reinsurance is not reflected as it cannot be reasonably defined or quantified, given that our reinsurance includes non-proportional treaties.

In 2017,For the year ended December 31, 2020, Global Housing experienced$10.2 $8.0 million of net favorable loss development, compared to favorableunfavorable net loss development of $30.0 million in 2016 and $13.6 million in 2015.and $16.3 million for the years ended December 31, 2019 and 2018, respectively. These amounts are based on the change in net incurred losses from the claims development trianglesdata above, plus additional impacts from accident years prior to 2013. In2016. For the year ended December 31, 2020, the net favorable development for Global Housing was primarily attributable to a reserve release from Hurricane Maria in response to settling claims for less than expected. This follows two years of reserve increase for Maria, where severity trends had been outpacing initial assumptions. Net development excluding reportable catastrophes was flat as favorable claim frequency trends on lender-placed homeowners and other products were offset by unfavorable development from sharing economy products. For the year ended December 31, 2019, Global Housing experienced net unfavorable development in accident year 2017 due to rising severity trends from Hurricane Maria leading to an $11.3 million increase. Non-catastrophe claims were higher than expected in accident year 2018
F-57


due to higher than expected losses from small commercial and sharing economy products. For the year ended December 31, 2018, Global Housing experienced net unfavorable development from Hurricane Maria of $18.4 million as projected losses exceeded available reinsurance limits. Excluding catastrophes, favorable development decreased due to the moderating favorable trend in theftrising severity trends for water damage and vandalismnon-catastrophe related weather claims across lender-placed homeowners products, partially offset by $5.2 million of favorable development from Hurricane Matthew. In 2016, the favorable loss development was driven by continued favorable theft and vandalism trends on lender-placed homeowners products from accident year 2015. In 2015, the favorable loss development was driven by improved non-catastrophe loss experience from

accident year 2014 among lender-placed homeowners products, offsetting unfavorable development from accident years 2013 and prior that was attributable to higher than anticipated theft and vandalism frequency and severity trends. The reversal in the theft and vandalism trends in accident year 2014 is attributed in part to improvements in the housing market and overall economic recovery.products.
Reconciliation of the Disclosure of Net Incurred and Paid Claims Development to the Liability for Unpaid Claims and Benefits Payable
 December 31, 2017
Net outstanding liabilities 
Global Lifestyle$156.0
Global Housing360.5
Other short-duration insurance lines (1)31.6
Disposed short-duration insurance lines (AH)9.3
Claims and benefits payable, net of reinsurance557.4
  
Reinsurance recoverable on unpaid claims 
Global Lifestyle118.9
Global Housing886.6
Other short-duration insurance lines (2)4.6
Disposed short-duration insurance lines (AEB and AH)793.8
Total reinsurance recoverable on unpaid claims1,803.9
  
Insurance lines other than short-duration1,411.7
Unallocated claim adjustment expense9.2
Total claims and benefits payable$3,782.2
December 31, 2020
Net outstanding liabilities
Global Lifestyle$280.7 
Global Housing445.6 
Other short-duration insurance lines (1)23.7 
Disposed business short-duration insurance lines (Assurant Health)2.5 
Claims and benefits payable, net of reinsurance752.5 
(1)Reinsurance recoverable on unpaid claimsAsbestos
Global Lifestyle (2)446.5 
Global Housing197.3 
Other short-duration insurance lines (1)3.1 
Disposed business short-duration insurance lines (Assurant Employee Benefits and pollution reserves make up $24.2 million of the other short-duration lines.Assurant Health)471.0 
Total reinsurance recoverable on unpaid claims1,117.9 
(2)Insurance lines other than short-duration (3)Asbestos780.3 
Unallocated claim adjustment expense8.8 
Total claims and pollution recoveries account for the full amount of the total for other short-duration lines.benefits payable$2,659.5 

15.(1)Asbestos and pollution reserves represents $19.1 million of the other short-duration insurance lines, with $3.1 million recoveries.
(2)Disposed of property and casualty business represents $201.9 million of the $446.5 million in reinsurance recoverables for Global Lifestyle.
(3)Amount consists of certain long-duration contract exposures, primarily disabled life reserves of the long-term care business which are fully ceded through reinsurance. Refer to Note 2 for further details.

18. Reinsurance
In the ordinary course of business, the Company is involved in both the assumption and cession of reinsurance with non-affiliated companies. The following table provides details of the reinsurance recoverables balance foras of the years ended December 31:dates indicated:
December 31,
20202019
Ceded future policyholder benefits and expense$3,316.9 $3,329.3 
Ceded unearned premium4,579.8 4,248.1 
Ceded claims and benefits payable1,856.7 1,895.5 
Ceded paid losses86.5 120.5 
Total$9,839.9 $9,593.4 
 2017 2016
Ceded future policyholder benefits and expense$4,440.9
 $4,523.3
Ceded unearned premium2,014.5
 1,836.6
Ceded claims and benefits payable3,183.0
 2,643.2
Ceded paid losses151.8
 80.1
Total$9,790.2
 $9,083.2


A key credit quality indicator for reinsurance is the A.M. Best Company (“A.M. Best”) financial strength ratings of the reinsurer. The A.M. Best financial strength ratings are an independent opinion of a reinsurer’s ability to meet ongoing obligations to policyholders. The A.M. Best ratings for new reinsurance agreements where there is material credit exposure are reviewed at the time of execution. The A.M. Best ratings for existing reinsurance agreements are reviewed on a periodicquarterly basis, at least annually.or sooner based on developments. The following table provides the reinsurance recoverable as of December 31, 20172020 grouped by A.M. Best rating:

financial strength ratings:
Best Ratings of
Reinsurer_____
Ceded future
policyholder
benefits and
expense
 
Ceded
unearned
premiums
 
Ceded claims
and benefits
payable
 
Ceded paid
losses
 Total
A++ or A+$3,022.4
 $44.1
 $2,111.0
 $32.6
 $5,210.1
A or A-425.6
 46.9
 335.1
 105.8
 913.4
B++ or B+987.2
 20.9
 35.7
 0.5
 1,044.3
B or B-0.2
 
 
 
 0.2
Not Rated (1)5.5
 1,902.6
 701.2
 13.2
 2,622.5
Total4,440.9
 2,014.5
 3,183.0
 152.1
 9,790.5
Less: Allowance
 
 
 (0.3) (0.3)
Net reinsurance recoverable$4,440.9
 $2,014.5
 $3,183.0
 $151.8
 $9,790.2
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(1)Not Rated ceded claims and benefits payable includes reinsurance recoverables of $555.0 million as of December 31, 2017 which was ceded to the U.S. government. Assurant acts as an administrator for the U.S. government under the voluntary National Flood Insurance Program.
A.M. Best Rating of
Reinsurer
Ceded future
policyholder
benefits and
expense
Ceded
unearned
premiums
Ceded claims
and benefits
payable
Ceded paid
losses
Total
A++ or A+$1,986.9 $89.3 $1,275.0 $8.5 $3,359.7 
A or A-123.6 103.3 75.9 27.8 330.6 
B++ or B+488.3 17.6 19.5 0.3 525.7 
Not Rated (1)741.6 4,369.6 488.5 50.5 5,650.2 
Total3,340.4 4,579.8 1,858.9 87.1 9,866.2 
Less: Allowance(23.5)(2.2)(0.6)(26.3)
Net reinsurance recoverable$3,316.9 $4,579.8 $1,856.7 $86.5 $9,839.9 
(1)Not Rated ceded claims and benefits payable included reinsurance recoverables of $95.8 million as of December 31, 2020 which were ceded to the U.S. government. The Company acts as an administrator for the U.S. government under the voluntary National Flood Insurance Program.

The A.M. Best financial strength ratings for Sun Life, John HancockCompany has used reinsurance to exit certain businesses, including the Assurant Employee Benefits business and blocks of individual life, annuity, and long-term care business. The Hartford,reinsurance recoverables relating to these dispositions amounted to $4.80 billion as of December 31, 2020, of which $4.42 billion was attributable to the 4 reinsurers with the largest reinsurance recoverable balances arerelating to these dispositions: Sun Life, John Hancock, Talcott Resolution (formerly owned by The Hartford) and Employers Reassurance Corporation (“ERAC”). The A.M. Best financial strength ratings of the first 3 reinsurers was A+ and, A+ and B++, respectively. A.M. Best currently maintains a stable outlook on the financial strength ratings of Sun Life, John Hancock and John Hancock. TheTalcott Resolution. A.M. Best ratingswithdrew its rating for ERAC in 2019. General Electric Company (“GE”), the ultimate parent of The Hartford are currently under review with developing implications. The total amount of recoverable for these three reinsurers is $6.09 billion as of December 31, 2017.ERAC, has a capital maintenance agreement in place to maintain ERAC’s risk-based capital (“RBC”) ratios at an acceptable regulatory level, which has been maintained in recent years through capital infusions into ERAC. Most of the assets backing reserves relating to reinsurance recoverables from these counterpartiesSun Life, John Hancock and Talcott Resolution are held in trust. There are no assets or other collateral backing reserves relating to reinsurance recoverables from ERAC.
A substantial portion of the Not Rated category is related to Global Lifestyle'sLifestyle’s and Global Housing’s agreements to reinsure premiums and risks related to business generated by certain clients to the clients’ own captive insurance companies or to reinsurance subsidiaries in which the clients have an ownership interest. To mitigate exposure to credit risk for these reinsurers, the Company evaluates the financial condition of the reinsurer and typically holds substantial collateral (in the form of funds withheld, trusts and letters of credit) as security. The Not Rated category also includes recoverables from the National Flood Insurance Program and the Florida Hurricane Catastrophe Fund.
AnEffective January 1, 2020, the Company adopted the expected credit loss model for reinsurance recoverables. Refer to Note 2 for additional information on the methodology and refer to Note 5 for the impact of adoption and a roll forward of the allowance balance for the year ended December 31, 2020. Prior to January 1, 2020, an allowance for doubtful accounts related to reinsurance recoverables iswas recorded on the basis of periodic evaluations of balances due from reinsurers (net of collateral), reinsurer solvency, management’s experience and current economic conditions. The allowance for doubtful accounts was $0.3 million at both December 31, 2017 and 2016. There were no additions or write-downs charged against the allowance during 2017 or 2016.
The effect of reinsurance on premiums earned and benefits incurred was as follows:follows for the periods indicated: 
  
Years Ended December 31,
  
202020192018
  
Long
Duration
Short
Duration
TotalLong
Duration
Short
Duration
TotalLong
Duration
Short
Duration
Total
Direct earned premiums$240.3 $14,927.8 $15,168.1 $244.9 $14,192.4 $14,437.3 $412.8 $11,291.0 $11,703.8 
Premiums assumed1.5 133.3 134.8 3.0 213.8 216.8 3.3 150.0 153.3 
Premiums ceded(165.9)(6,794.3)(6,960.2)(175.9)(6,458.2)(6,634.1)(346.0)(5,354.2)(5,700.2)
Net earned premiums$75.9 $8,266.8 $8,342.7 $72.0 $7,948.0 $8,020.0 $70.1 $6,086.8 $6,156.9 
Direct policyholder benefits$779.8 $5,647.7 $6,427.5 $916.0 $5,479.6 $6,395.6 $1,252.8 $5,050.1 $6,302.9 
Policyholder benefits assumed12.0 122.3 134.3 13.1 213.4 226.5 14.9 93.9 108.8 
Policyholder benefits ceded(501.0)(3,511.5)(4,012.5)(651.6)(3,315.8)(3,967.4)(995.7)(3,073.4)(4,069.1)
Net policyholder benefits$290.8 $2,258.5 $2,549.3 $277.5 $2,377.2 $2,654.7 $272.0 $2,070.6 $2,342.6 
  
Years Ended December 31,
  
2017 2016 2015
  
Long
Duration
 
Short
Duration
 Total 
Long
Duration
 
Short
Duration
 Total 
Long
Duration
 
Short
Duration
 Total
Direct earned
  premiums
$440.3
 $9,090.5
 $9,530.8
 $472.1
 $9,202.7
 $9,674.8
 $509.1
 $11,091.6
 $11,600.7
Premiums assumed3.7
 150.2
 153.9
 4.6
 365.3
 369.9
 8.4
 517.6
 526.0
Premiums ceded(372.1) (4,908.5) (5,280.6) (385.5) (4,651.9) (5,037.4) (289.0) (3,486.7) (3,775.7)
Net earned
  premiums
$71.9
 $4,332.2
 $4,404.1
 $91.2
 $4,916.1
 $5,007.3
 $228.5
 $8,122.5
 $8,351.0
Direct policyholder
  benefits
$918.2
 $5,521.3
 $6,439.5
 $1,517.9
 $4,203.3
 $5,721.2
 $937.9
 $6,024.4
 $6,962.3
Policyholder
  benefits assumed
14.6
 213.5
 228.1
 15.1
 154.2
 169.3
 20.0
 290.9
 310.9
Policyholder
  benefits ceded
(668.8) (4,128.2) (4,797.0) (1,272.3) (2,809.7) (4,082.0) (647.9) (1,882.8) (2,530.7)
Net policyholder
  benefits
$264.0
 $1,606.6
 $1,870.6
 $260.7
 $1,547.8
 $1,808.5
 $310.0
 $4,432.5
 $4,742.5
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The Company had $596.5$513.8 million and $635.4$534.4 million respectively, of invested assets held in trusts or by custodians as of December 31, 20172020 and 2016,2019, respectively, for the benefit of others related to certain reinsurance arrangements.
The Company utilizes ceded reinsurance for loss protection and capital management, business dispositions, and in the Global Lifestyle and Global Housing segments, for client risk and profit sharing.

Loss Protection and Capital Management
As part of the Company’s overall risk and capacity management strategy, the Company purchases reinsurance for certain risks underwritten by the Company’s various segments, including significant individual or catastrophic claims.
For those product lines where there is exposure to losses from catastrophe events, the Company closely monitors and manages its aggregate risk exposure by geographic area. The Company has entered into reinsurance treaties to manage exposure to these types of events.
Business Divestitures
The Company has used reinsurance to exitsell certain businesses, such as the disposals of AEB, FFGAssurant Employee Benefits, Fortis Financial Group and LTC.Long-Term Care. Reinsurance was used in these cases to facilitate the transactions because the businesses shared legal entities with operating segments that the Company retained. Assets supporting liabilities ceded relating to these businesses are mainly held in trusts and the separate accounts relating to FFGFortis Financial Group are still reflected in the Company’s consolidated balance sheet.sheets.
If the reinsurers became insolvent, wethe Company would be exposed to the risk that the assets in the trusts and/or the separate accounts, if any, would be insufficient to support the liabilities that would revert back to us.the Company. The reinsurance recoverable from Sun Life was $889.8$520.4 million and $1.08 billion$606.1 million as of December 31, 20172020 and 2016,2019, respectively. The reinsurance recoverable from The HartfordTalcott Resolution was $1.01 billion$499.6 million and $1.03 billion$511.2 million as of December 31, 20172020 and 2016,2019, respectively. The reinsurance recoverable from John Hancock was $4.19$2.55 billion and $4.18$2.49 billion as of December 31, 20172020 and 2016,2019, respectively.
The reinsurance agreement associated with the FFGFortis Financial Group sale also stipulates that The Hartford contributeTalcott Resolution contributes funds to increase the value of the separate account assets relating to Modified Guaranteed Annuity business sold if such value declines below the value of the associated liabilities. If The HartfordTalcott Resolution fails to fulfill these obligations, the Company will be obligated to make these payments.
In addition, the Company would be responsible for administering this business in the event of reinsurer insolvency. We doThe Company does not currently have the administrative systems and capabilities to process this business. Accordingly, wethe Company would need to obtain those capabilities in the event of an insolvency of one or more of the reinsurers of these businesses. WeThe Company might be forced to obtain such capabilities on unfavorable terms with a resulting material adverse effect on our results of operations and financial condition.
As of December 31, 2017, we were2020, the Company was not aware of any regulatory actions taken with respect to the solvency of the insurance subsidiaries of Sun Life, The HartfordTalcott Resolution or John Hancock that reinsure the AEB, FFGAssurant Employee Benefits, Fortis Financial Group and LTCLong-Term Care businesses, and the Company has not been obligated to fulfill any of such reinsurers’ obligations.
Sun Life, John Hancock and The HartfordTalcott Resolution have paid their obligations when due and there have been no disputes.
Segment Client Risk and Profit Sharing
The Global Lifestyle and Global Housing segments write business produced by their clients, such as mobile providers, mortgage lenders and servicers, and financial institutions, and reinsuresreinsure all or a portion of such business to insurance subsidiaries of some clients. Such arrangements allow significant flexibility in structuring the sharing of risks and profits on the underlying business.
A substantial portion of Global LifestyleLifestyle’s and Global Housing’s reinsurance activities are related to agreements to reinsure premiums and risks related to business generated by certain clients to the clients’ own captive insurance companies or to reinsurance subsidiaries in which the clients have an ownership interest. Through these arrangements, ourthe Company’s insurance subsidiaries share some of the premiums and risk related to client-generated business with these clients.business. When the reinsurance companies are not authorized to do business in ourthe state of domicile of the Company’s insurance subsidiary’s domiciliary state,subsidiary, the Company’s insurance subsidiary generally obtains collateral, such as a trust or a letter of credit, from the reinsurance company or its affiliate in an amount equal to the outstanding reserves to obtain full statutory financial credit in the domiciliary state for the reinsurance.
The Company’s reinsurance agreements do not relieve the Company from its direct obligation to its insureds. Thus, a credit exposure exists to the extent that any reinsurer is unable to meet the obligations assumed in the reinsurance agreements.
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To mitigate its exposure to reinsurance insolvencies, the Company evaluates the financial condition of its reinsurers and typically holds substantial collateral (in the form of funds withheld, trusts and letters of credit) as security under the reinsurance agreements.
19. Debt

The following table shows the principal amount and carrying value of the Company’s outstanding debt, less unamortized discount and issuance costs as applicable, as of December 31, 2020 and 2019:
December 31, 2020December 31, 2019
Principal AmountCarrying ValuePrincipal AmountCarrying Value
Floating Rate Senior Notes due March 2021 (1)$50.0 $50.0 $50.0 $49.9 
4.00% Senior Notes due March 2023350.0 348.9 350.0 348.5 
4.20% Senior Notes due September 2023300.0 298.4 300.0 297.8 
4.90% Senior Notes due March 2028300.0 297.2 300.0 296.8 
3.70% Senior Notes due February 2030350.0 347.0 350.0 346.8 
6.75% Senior Notes due February 2034275.0 272.3 275.0 272.1 
7.00% Fixed-to-Floating Rate Subordinated Notes due March 2048 (2)400.0 395.4 400.0 395.0 
5.25% Subordinated Notes due January 2061250.0 243.7 
Total Debt$2,252.9 $2,006.9 
16. Debt(1)Bears floating interest at a rate equal to three-month LIBOR plus 1.25% per annum.
(2)Bears a 7.00% annual interest rate to March 2028 and an annual interest rate equal to three-month LIBOR plus 4.135% thereafter.

For the years ended December 31, 2020, 2019 and 2018, interest expense was $104.5 million, $110.6 million and $100.3 million, respectively. Interest expense includes derivative related activities described in the interest rate derivatives section below. There was $31.8 million and $30.2 million of accrued interest at December 31, 2020 and 2019, respectively.
Debt Issuances
Recent Issuances
2061 Subordinated Notes: In November 2020, the Company issued subordinated notes due January 2061 with a principal amount of $250.0 million, which bear interest at an annual rate of 5.25% (the “2061 Subordinated Notes”). Interest is payable quarterly in arrears beginning in April 2021. On or after January 2026, the Company may redeem the 2061 Subordinated Notes in whole at any time or in part from time to time, at a redemption price equal to their principal amount plus accrued and unpaid interest, provided that if they are not redeemed in whole, a minimum amount must remain outstanding. At any time prior to January 2026, the Company may redeem the 2061 Subordinated Notes in whole but not in part, within 90 days after the occurrence of a tax event, rating agency event or regulatory capital event as defined in the global note representing the 2061 Subordinated Notes, at a redemption price equal to (i) with respect to a rating agency event, 102% of their principal amount and (ii) with respect to a tax event or a regulatory capital event, their principal amount plus accrued and unpaid interest. See below, under 2048 Subordinated Notes (as defined below), for more information on terms applicable to both series.
The Company used the net proceeds of $243.7 million from the 2061 Subordinated Notes, along with cash on hand, to finance the acquisition of HYLA. See Note 3 for additional information on the acquisition.
Senior Notes
2030 Senior Notes: In August 2019, the Company issued senior notes with an aggregate principal amount of $350.0 million which bear interest at a rate of 3.70% per year, mature in February 2030 and were issued at a 0.035% discount to the public (the “2030 Senior Notes”). Interest is payable semi-annually in arrears beginning in February 2020. Prior to November 2029, the Company may redeem the 2030 Senior Notes at any time in whole or from time to time in part at a make-whole premium plus accrued and unpaid interest. On or after that date, the Company may redeem the 2030 Senior Notes at any time in whole or from time to time in part at a redemption price equal to 100% of the principal amount being redeemed plus accrued and unpaid interest.
The Company used the net proceeds from the offering, together with cash on hand, to purchase $100.0 million of its 6.75% senior notes due 2034 in a cash tender offer, to redeem $250.0 million of its floating rate senior notes due 2021 (the
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“2021 Senior Notes”) and to pay related premiums, fees and expenses. In connection with the tender offer, the Company recognized a loss on extinguishment of debt of $31.4 million, primarily related to incremental consideration required to be paid to debtholders as a result of the interest rate differential over the remaining term as compared to current rates. Additionally, the Company recognized a $2.6 million loss from the settlement of the three-year interest rate swap that hedged interest rate exposure on the portion of the 2021 Senior Notes that were redeemed in September 2019. The $2.6 million loss was reclassified out of accumulated other comprehensive income and recorded through interest expense.
In connection with the issuance of the 2030 Senior Notes, the Company recognized $3.0 million of interest expense related to premiums paid for a series of derivative transactions that were entered into in July 2019 to hedge the related interest rate risk.
In March 2018, the Company issued the following 3 series of senior notes with an aggregate principal amount of $900.0 million:
2021 Senior Notes: The first series of senior notes is $300.0 million in principal amount, bears floating interest rate equal to three-month LIBOR plus 1.25% (1.50% as of December 31, 2020) and matures in March 2021. Interest on the 2021 Senior Notes is payable quarterly. Commencing on or after March 2019, the Company may redeem the 2021 Senior Notes at any time in whole or from time to time in part at a redemption price equal to 100% of the principal amount being redeemed plus accrued and unpaid interest. In August 2019, the Company redeemed $250.0 million of the $300.0 million then outstanding aggregate principal amount of the 2021 Senior Notes, plus accrued and unpaid interest to the redemption date.
2023 Senior Notes: The second series of senior notes is $300.0 million in principal amount, bears interest at 4.20% per year, matures in September 2023 and was issued at a 0.233% discount to the public (the “2023 Senior Notes”). Interest on the 2023 Senior Notes is payable semi-annually. Prior to August 2023, the Company may redeem the 2023 Senior Notes at any time in whole or from time to time in part at a make-whole premium plus accrued and unpaid interest. On or after that date, the Company may redeem the 2023 Senior Notes at any time in whole or from time to time in part at a redemption price equal to 100% of the principal amount being redeemed plus accrued and unpaid interest.
2028 Senior Notes: The third series of senior notes is $300.0 million in principal amount, bears interest at 4.90% per year, matures in March 2028 and was issued at a 0.383% discount to the public (the “2028 Senior Notes”). Interest on the 2028 Senior Notes is payable semi-annually. Prior to December 2027, the Company may redeem the 2028 Senior Notes at any time in whole or from time to time in part at a make-whole premium plus accrued and unpaid interest. On or after that date, the Company may redeem the 2028 Senior Notes at any time in whole or from time to time in part at a redemption price equal to 100% of the principal amount being redeemed plus accrued and unpaid interest.
The interest rate payable on each of the 2021 Senior Notes, 2023 Senior Notes, 2028 Senior Notes and 2030 Senior Notes will be subject to adjustment from time to time, if either Moody’s Investor Service, Inc. (“Moody’s”) or S&P Global Ratings, a division of S&P Global Inc. (“S&P”) downgrades the credit rating assigned to such series of senior notes to Ba1 or below or to BB+ or below, respectively, or subsequently upgrades the credit ratings once the senior notes are at or below such levels. The following table details the increase in interest rate over the issuance rate by rating with the impact equal to the sum of the number of basis points next to such rating for a maximum increase of 200 basis points over the issuance rate:
Rating Agencies
Rating LevelsMoody’s (1)S&P (1)Interest Rate Increase (2)
1Ba1BB+25 basis points
2Ba2BB50 basis points
3Ba3BB-75 basis points
4B1 or belowB+ or below100 basis points
(1)Including the equivalent ratings of any substitute rating agency.
(2)Applies to each rating agency individually.
In March 2013, the Company issued two series of senior notes with an aggregate principal amount of $700.0 million (the “2013 Senior Notes”). The Company received net proceeds of $698.1 million, which represents the principal amount less the discount before offering expenses.million. The first series iswas $350.0 million in principal amount, bearsbore interest at 2.50% per year and is payablewas repaid at maturity in a single installment due March 15, 2018 and was issued at a 0.18% discount.2018. The second series is $350.0 million in principal amount and was issued at a 0.365% discount to the public. This series bears interest at 4.00% per year and matures in March 2023. Interest is payable in a single installment due March 15, 2023 and was issued at a 0.37% discount. Interest on the 2013 Senior Notes is payable semi-annually on March 15 and September 15 of each year. The 2013 Senior Notes are unsecured obligations and rank equally with all of the Company’s other senior unsecured indebtedness.semi-annually. The Company may redeem eachthe outstanding series of the 2013 Senior Notessenior notes in whole or in part at any time and from time to time before their maturity at the redemption price set forth in the Indenture. The 2013 Senior Notes are registered underglobal note representing the Securities Actoutstanding series of 1933, as amended.senior notes.
The interest expense and related amortization incurred related to the 2013 Senior Notes was $23.8 million for the years ended December 31, 2017 and 2016, and $23.0 million for the year ended December 31, 2015. There was $6.6 million of accrued interest at both December 31, 2017 and 2016. The Company made interest payments on the 2013 Senior Notes of $11.4 million on March 15, 2017 and 2016 and September 15, 2017 and 2016.
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In February 2004, the Company issued two series of senior notes with an aggregate principal amount of $975.0$475.0 million (the “2004 Senior Notes”). The Company received net proceeds of $971.5 million from this transaction, which represents the principal amount less the discount before offering expenses. The first series was $500.0 million in principal amount, issued at a 0.11%0.61% discount bore interest at 5.63% per year and was repaid on February 18, 2014. The second series is $475.0 million in principal amount, bearsto the public, which bear interest at 6.75% per year and matures in February 2034. Interest is payable in a single installment due in February 2034 and was issued at a 0.61% discount. Interest on the 2004 Senior Notes is payable semi-annually on February 15 and August 15 of each year. The 2004 Senior Notes are unsecured obligations and rank equally with all of the Company’s othersemi-annually. These senior unsecured indebtedness. The remaining 2004 Senior Notesnotes are not redeemable prior to maturity. All of the holders of the 2004 Senior Notes exchanged their notes in May 2004 for new notes registered under the Securities Act of 1933, as amended.
In December 2016 and August 2019, the Company completed a cash tender offer and purchasedoffers of $100.0 million each in aggregate principal amount of the outstanding 6.75% 2004 Senior Notes due 2034, resulting in a $23.0 millionsuch senior notes. A loss on extinguishment of debt of $31.4 million was reported for the year ended December 31, 2016.2019.
Other Subordinated Notes
2048 Subordinated Notes: In March 2018, the Company issued fixed-to-floating rate subordinated notes due March 2048 with principal amount of $400.0 million (the “2048 Subordinated Notes”), which bear interest from March 2018 to March 2028 at an annual rate of 7.00%, payable semi-annually. The 2048 Subordinated Notes will bear interest expenseat an annual rate equal to three-month LIBOR plus 4.135%, payable quarterly, beginning in June 2028. On or after March 2028, the Company may redeem the 2048 Subordinated Notes in whole at any time or in part from time to time, at a redemption price equal to their principal amount plus accrued and related amortization incurred relatedunpaid interest, provided that if they are not redeemed in whole, a minimum amount must remain outstanding. At any time prior to March 2028, the Company may redeem the 2048 Subordinated Notes in whole but not in part, within 90 days after the occurrence of a tax event, rating agency event or regulatory capital event as defined in the global note representing the 2048 Subordinated Notes, at a redemption price equal to (i) with respect to a rating agency event, 102% of their principal amount and (ii) with respect to a tax event or a regulatory capital event, their principal amount plus accrued and unpaid interest.
In addition, so long as no event of default with respect to the 2004 Senior2048 Subordinated Notes was $25.7 million, $32.1 million, and $32.1 million2061 Subordinated Notes (together, the “Subordinated Notes”) has occurred and is continuing, the Company has the right, on one or more occasions, to defer the payment of interest on the Subordinated Notes for one or more consecutive interest periods for up to five years as described in the years ended December 31, 2017, 2016, and 2015, respectively. There was $9.5 millionglobal note representing the Subordinated Notes. During a deferral period, interest will continue to accrue on the Subordinated Notes at the then-applicable interest rate. At any time when the Company has given notice of accrued interest at both December 31, 2017 and 2016. The Company madeits election to defer interest payments on the 2004 SeniorSubordinated Notes, of $12.6 million on February 15, 2017 and August 15, 2017, and $16.0 million on February 15, 2016 and August 15, 2016.
Credit Facility
The Company’s commercial paper program requires the Company to maintain liquidity facilities either in an available amount equal togenerally may not make payments on or redeem or purchase any outstanding notes fromshares of the commercial paper programCompany’s capital stock or in an amount sufficient to maintainany of its debt securities or guarantees that rank upon the ratings assignedCompany’s liquidation on a parity with or junior to the notes issued from the commercial paper program. Subordinated Notes, subject to certain limited exceptions.
Credit Facility and Commercial Paper Program
The Company’s subsidiaries do not maintain commercial paper or other borrowing facilities. This program is currently backed up byCompany has a $450.0 million senior revolving credit facility, of which $441.0 million was available at December 31, 2017, due to $9.0 million of outstanding letters of credit related to this program.
On December 15, 2017, the Company entered into a five-yearfive-year senior unsecured $450.0 million revolving credit agreement (the “2017 Credit“Credit Facility”) with a syndicate of banks arranged by JP MorganJPMorgan Chase Bank, N.A. ("JP Morgan") and Wells Fargo N.A. ("Wells Fargo").Bank, National Association. The 2017 Credit Facility replaces the Company’s prior five-year $400.0 million revolving credit facility (“2014 Credit Facility”), entered into on September 16, 2014. The 2014 Credit Facility was scheduled to expire in September 2019, but was terminated upon the effectiveness of the 2017 Credit Facility. The 2017 Credit Facility provides for revolving loans and the issuance of multi-bank, syndicated letters of credit and/orand letters of credit from a sole issuing bank in an aggregate amount of $450.0 million, andwhich may be increased up to $575.0 million. The Credit Facility is available until December 2022, provided the Company is in compliance with all covenants. The 2017 Credit Facility has a sublimit for letters of credit issued thereunder of $50.0 million. The proceeds of these loans may be used for the Company’s commercial paper program or for general corporate purposes.
In March 2020, the Company drew down $200.0 million from its Credit Facility as a precautionary measure to strengthen its liquidity position and capital flexibility due to the uncertainty caused by the COVID-19 pandemic. The initial interest period for the loan ended in June 2020 and bore a floating interest rate equal to three-month LIBOR plus 1.50% per annum. Upon expiration of the initial interest period, the Company continued the $200.0 million loan for an additional month bearing a floating interest rate equal to one-month LIBOR plus 1.50% per annum. The Company may increaserepaid the totalfull $200.0 million loan in July 2020. Total interest expense on the $200.0 million draw for the year ended December 31, 2020 was $1.7 million.
The Company’s commercial paper program requires the Company to maintain liquidity facilities either in an available amount available underequal to any outstanding notes from the 2017program or in an amount sufficient to maintain the ratings assigned to the notes issued from the program. The Company’s commercial paper is rated AMB-1 by A.M. Best, P-3 by Moody’s and A-2 by S&P. The Company’s subsidiaries do not maintain commercial paper or other borrowing facilities. This program is currently backed up by the Credit Facility, up to $575.0of which $445.5 million subject to certain conditions. No bank is obligated to provide commitments above their sharewas available at December 31, 2020, and $4.5 million letters of the $450.0 million facility. The agreement was amended and restated on January 29, 2018 to give effect to the Amended and Restated Merger Agreement but otherwise did not materially affect the rights or obligations of the Company and its subsidiaries thereunder. Refer to Note 27 for further information related to the pending TWG transaction.

credit were outstanding.
The Company did not use the commercial paper program during the years ended December 31, 2017 and 20162020 or 2019 and there were no0 amounts relating to the commercial paper program outstanding atas of December 31, 2017 and 2016. The2020 or 2019. Besides the aforementioned draw down, the Company made no0 borrowings using the 2017 Credit Facility and no loans are outstanding atduring the years ended December 31, 2017.
Term Loan Facility
On December 15, 2017, the Company entered into a term loan agreement with a syndicate2020 or 2019 and 0 loans were outstanding as of banks arranged by JP Morgan, Morgan Stanley Senior Funding, Inc. ("Morgan Stanley") and Wells Fargo to establish a $350.0 million 364-day senior unsecured term loan credit facility (the “Term Loan Facility”). The Company may, subject to certain conditions, use the proceeds of the facility to finance the pending TWG transaction or to redeem $350.0 million of the Company's existing 2013 Senior Notes due March 2018. On January 29, 2018, the agreement was amended and restated to give effect to the Amended and Restated Merger Agreement but otherwise did not materially affect the rights or obligations of the Company and its subsidiaries thereunder. Refer to Note 27 for further information related to the pending TWG transaction. The Company made no borrowings using the Term Loan Facility and no loans are outstanding at December 31, 2017.
Bridge Loan Facility
On January 24, 2018, the Company entered into an amended and restated commitment letter with Morgan Stanley, JP Morgan, Wells Fargo, U.S. Bank National Association, KeyBank National Association and Bank of Montreal (collectively, the "lenders") to modify the commitment letter dated as of October 17, 2017 pursuant to which the lenders have committed to provide to the Company, subject to the terms and conditions set forth therein, the full amount of a 364-day $1.50 billion senior unsecured bridge loan facility ("Bridge Loan Facility"). Subject to certain conditions, the Company may use the proceeds of the facility to finance the pending TWG transaction. Refer to Note 27 for further information related to the pending TWG transaction.2020 or 2019.
Covenants
The 2017 Credit Facility and Term Loan Facility contain customary affirmative, negative and financialcontains restrictive covenants and require that the Company maintain certain specified minimum ratios and thresholds. Among others, these covenants include maintainingincluding, but not limited to:
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(i)Maintenance of a maximum consolidated total debt to capitalization ratio on the last day of any fiscal quarter of not greater than 0.35 to 1.0, subject to certain exceptions; and
(ii)Maintenance of a minimum consolidated adjusted net worth. Atworth in an amount not less than a “Minimum Amount” equal to the sum of (a) the greater of 70% of the Company’s consolidated adjusted net worth on the date of the closing of the TWG acquisition and $2.72 billion, (b) 25% of consolidated net income for each fiscal quarter (if positive) beginning with the first fiscal quarter ending after the date of the closing of the TWG acquisition and (c) 25% of the net cash proceeds received from any capital contribution to, or issuance of any capital stock, disqualified capital stock and hybrid securities, received after the closing of the TWG acquisition.
In the event of a breach of certain covenants, all obligations under the Credit Facility, including unpaid principal and accrued interest and outstanding letters of credit, may become immediately due and payable.
Interest Rate Derivatives
In March 2018, the Company exercised a series of derivative transactions it had entered into in 2017 to hedge the interest rate risk related to expected borrowing to finance the TWG acquisition. The Company determined that the derivatives qualified for hedge accounting as effective cash flow hedges and recognized a deferred gain of $26.7 million upon settlement that was reported through other comprehensive income. The deferred gain is being recognized as a reduction in interest expense related to the 2023 Senior Notes, the 2028 Senior Notes and the Subordinated Notes on an effective yield basis. The amortization of the deferred gain for the years ended December 31, 2017,2020, 2019 and 2018 was $3.0 million, $3.0 million and $2.2 million, respectively. The remaining deferred gain as of December 31, 2020 and 2019 was $18.6 million and $21.5 million, respectively. Additionally, the Company was in compliance with all such covenants, minimum ratios and thresholds.
expensed $8.6 million of the premium paid for the derivatives as a component of interest expense for the year ended December 31, 2018.
17. Common Stock
20. Equity Transactions 
Common Stock
Changes in the number of shares of common stock shares outstanding are as follows:follows for the periods presented:
 December 31,
 202020192018
Shares of common stock outstanding, beginning59,945,893 61,908,979 52,417,812 
Issuance of shares of common stock for TWG acquisition10,399,862 
Vested restricted stock and restricted stock units, net (1)
213,569 248,333 170,426 
Issuance related to performance share units (1)
157,155 117,581 110,137 
Issuance related to ESPP90,166 88,498 80,425 
Shares of common stock repurchased(2,438,975)(2,417,498)(1,269,683)
Shares of common stock outstanding, ending57,967,808 59,945,893 61,908,979 
 December 31,
 2017 2016 2015
Shares outstanding, beginning55,941,480
 65,850,386
 69,299,559
Vested restricted stock and restricted stock units, net (1)
185,890
 214,828
 335,518
Issuance related to performance share units (1)
138,337
 290,067
 269,576
Issuance related to ESPP85,314
 104,751
 130,622
Shares repurchased(3,933,209) (10,518,552) (4,184,889)
Shares outstanding, ending52,417,812
 55,941,480
 65,850,386
(1)Vested restricted stock, restricted stock units and performance share units are shown net of shares of common stock retired to cover participant income tax liabilities.
(1)Vested restricted stock, restricted stock units and performance share units are shown net of shares retired to cover participant income tax liabilities.

The Company is authorized to issue 800,000,000 shares of common stock. In addition, 150,001 shares of Class B common stock and 400,001 shares of Class C common stock are authorized but have not been issued.

Stock Repurchase
On November 5, 2018, the Company’s Board of Directors (the “Board”) authorized the Company to repurchase up to $600.0 million aggregate cost at purchase of its outstanding common stock.
During the year ended December 31, 2020, the Company repurchased 2,438,975 shares of the Company’s outstanding common stock at a cost of $299.8 million, exclusive of commissions, leaving $186.5 million remaining under the November 2018 repurchase authorization at December 31, 2020. During the years ended December 31, 2019 and 2018, the Company repurchased 2,417,498 and 1,269,683 shares of the Company’s outstanding common stock at a cost, exclusive of commissions, of $274.9 million and $132.3 million, respectively.
The timing and the amount of future repurchases will depend on market conditions, the Company’s financial condition, results of operations and liquidity and other factors.
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Issuance of Mandatory Convertible Preferred Stock
In March 2018, the Company issued 2,875,000 shares of the MCPS at a public offering price of $100.00 per share. The net proceeds from the sale of the MCPS was $276.4 million after deducting underwriting discounts and offering expenses.
Each outstanding share of MCPS will convert automatically on March 15, 2021 into between 0.9398 (the “minimum conversion rate”) and 1.1277 shares of common stock, subject to customary anti-dilution adjustments. At any time prior to March 2021, holders may elect to convert each share of MCPS into shares of common stock at the minimum conversion rate or in the event of a fundamental change at the specified rates defined in the Certificate of Designations of the MCPS.
Dividends on the MCPS will be payable on a cumulative basis when, as and if declared, at an annual rate of 6.50% of the liquidation preference of $100.00 per share. The Company may pay declared dividends in cash or, subject to certain limitations, in shares of the Company’s common stock, or in any combination of cash and shares of the Company’s common stock quarterly, commencing in June 2018 and ending in March 2021. No dividend or distribution may be declared or paid on common stock or any other class or series of junior stock, and no common stock or any other class or series of junior stock or parity stock may be purchased, redeemed or otherwise acquired for consideration unless all accumulated and unpaid dividends on the MCPS for all preceding dividend periods have been declared and paid in full, subject to certain limited exceptions. The Company paid preferred stock dividends of $18.7 million for the years ended December 31, 2020 and 2019.
18.
21. Stock Based Compensation 
In accordance with the guidance on share basedshare-based compensation, the Company recognized stock-based compensation costs based on the grant date fair value. For the years ended December 31, 2017, 20162020, 2019 and 2015,2018, the Company recognized compensation costs net of a 5% per year estimated forfeiture rate on a pro-rated basis over the remaining vesting period.

Long-Term Equity Incentive Plan
Under the Assurant, Inc. 2017 Long-Term Equity Incentive Plan (“ALTEIP”(the “ALTEIP”), as amended and restated in May 2017,2019, the Company is authorized to issue up to 1,500,0001,588,797 new shares of the Company'sCompany’s common stock to employees, officers and non-employee directors. Under the ALTEIP, the Company may grant awards based on shares of its common stock, including stock options, stock appreciation rights (“SARs”), restricted stock (including performance shares), unrestricted stock, restricted stock units (“RSUs”), performance share units (“PSUs”) and dividend equivalents. All future share-based grants will beare awarded under the ALTEIP.
The Compensation Committee of the Board of Directors (the “Compensation Committee”) awards RSUs and PSUs annually. RSUs and PSUs are promises to issue actual shares of common stock at the end of a vesting period or performance period. The RSUs granted to employees under the ALTEIP are based on salary grade and performance and generally vest one-third each year over a three-yearthree-year period. RSUs receive dividend equivalents in cash during the restricted period and do not have voting rights during the restricted period. RSUs granted to non-employee directors also vest one-third each year over a three-yearthree-year period, however, issuance of vested shares and payment of dividend equivalents is deferred until separation from Board service. PSUs accrue dividend equivalents during the performance period based on a target payout and will be paid in cash at the end of the performance period based on the actual number of shares issued.
Under the ALTEIP, the Company’s CEO is authorized by the Board of Directors to grant common stock, restricted stock and RSUs to employees other than the Company’s executive officers of the Company (as defined in Section 16 of the Securities Exchange Act of 1934, as amended (the “Exchange Act”)).officers. The Compensation Committee recommends the annual share allotment that can be awarded by the CEO under this program. Restricted stock and RSUs granted under this program may have different vesting periods.
The fair value of RSUs is estimated using the fair market value of a share of the Company’s common stock at the date of grant. The fair value of PSUs is estimated using the Monte Carlo simulation model. The number of shares of common stock a participant will receive upon vesting of a PSU award is contingent upon the Company’s performance with respect to selected metrics, as identified below. The payout levels for 20172020, 2019 and 20162018 awards can vary between 0% and 200% (maximum) of the target (100%) ALTEIP award amount and the payout levels for 2015 awards can vary between 0% and 150% (maximum) of the target (100%) ALTEIP award amount, based on the Company’s level of performance against the selected metrics.
20172020 and 20162019 PSU Performance Goals. The Compensation Committee established total shareholder return and net operating earnings per diluted share, excluding reportable catastrophe losses,catastrophes, as the two2 equally weighted performance measures for PSU awards in 20172020 and 2016.2019. Total shareholder return is defined as appreciation in CompanyCompany’s common stock plus dividend yield to stockholders and will be measured by the performance of the Company relative to the S&P 500 Index over the three-yearthree-year performance period. Net operating earnings per diluted common share, excluding reportable catastrophe losses,catastrophes, is a Company-specific profitability metric and is defined as the Company’s net operating earnings, excluding reportable catastrophe losses,catastrophes, divided by the number of fully diluted common shares outstanding at the end of the period. This metric is an absolute metric that is
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measured against a three-yearthree-year cumulative target established by the Compensation Committee at the award date and is not tied to the performance of peer companies.
20152018 PSU Performance Goals. TheIn July 2018, the Compensation Committee established book value per share (“BVPS”) growth excluding AOCI, revenue growthgranted PSUs to the management committee that reflect the remaining half of each executive’s annual target long-term incentive opportunity plus an additional opportunity to further incentivize and total stockholder return asretain executives with respect to the three performance measuresTWG acquisition. Payout for PSU awards in 2015. BVPS growththe PSUs is defined as the year-over-year growth of the Company’s stockholders’ equity excluding AOCI divided by the number of fully diluted total shares outstanding at the end of the period. Revenue growth is defined as the year-over-year change in total revenues as disclosed in the Company’s annual statement of operations. Total stockholder return is defined as appreciation in Company stock plus dividend yield to stockholders. Payouts will be determined by measuringreference to two metrics measured over a thirty-month performance against the average performance of companies included in an insurance industry market index.
The Company is using the S&P Total Market Index to measure the Company’s performance for 2015 PSU awards. Adjustments will be madeperiod: (i) total shareholder return relative to the S&P Total Market500 Index (weighted at 60%) and (ii) the realization of net pre-tax synergies in connection with the TWG acquisition (weighted at 40%) provided that a net operating earnings per share (excluding reportable catastrophes) goal is met in 2020. The aggregate grant date fair value of the additional target opportunity provided to exclude companies with revenuesall members of less than $1.00 billion or that are not in the insurance or managed healthcare Global Industry Classification Standard codes. In addition, companies withinmanagement committee, including the Company’s compensation peer group, but not otherwise in the S&P Total Market Index, will be included.
In May 2017, the Company modified its outstanding 2015 PSU awards (except those awarded toCEO and other named executive officers, was $11.1 million. The additional target opportunity granted to the Company’s CEO had a grant date fair value of the Company, as defined in Section 16 of the Exchange Act) to adjust the revenue growth metric for a change in program structure for a large service contract client, which impacted the accounting for revenues on a net instead of a gross basis. The 2015 PSU awards were previously modified in 2016, along with the 2014 PSU awards, to exclude the AEB and Assurant Health segment revenue from the revenue growth metric as a result of the Company's exit of the health insurance market in 2016 and the sale of AEB on March 1, 2016. All other terms of the awards remained unchanged. As a result of these changes, the net incremental benefit (expense) recognized in the years ended December 31, 2017 and 2016 was $0.9 million and $(2.7) million, respectively.

$4.0 million.
 Restricted Stock Units
A summary of the Company’s outstanding restricted stock unitsRSUs is presented below:
Restricted Stock UnitsWeighted-Average
Grant-Date
Fair Value
Restricted stock units outstanding at December 31, 2019749,954 $95.69 
Grants (1)
340,879 96.33 
Vests (2)
(320,354)96.10 
Forfeitures and adjustments(46,753)97.90 
Restricted stock units outstanding at December 31, 2020723,726 $95.67 
Restricted stock units vested, but deferred at December 31, 202063,755 $76.95 
 Shares 
Weighted-Average
Grant-Date
Fair Value
Shares outstanding at December 31, 2016684,900
 $71.72
Grants (1)
273,736
 99.40
Vests (2)
(269,185) 67.90
Forfeitures and adjustments(26,657) 84.35
Shares outstanding at December 31, 2017662,794
 $85.57
Shares vested, but deferred at December 31, 201749,973
 $60.98

(1)
The weighted average grant date fair value for RSUs granted in 2019 and 2018 was $102.86 and $93.20, respectively.
(1)The weighted average grant date fair value for RSUs granted in 2016 and 2015 was $80.24 and $63.09, respectively.
(2)The total fair value of RSUs vested was $29.4 million, $27.8 million and $35.8 million for the years ended December 31, 2017, 2016 and 2015, respectively.
(2)The total fair value of RSUs vested was $32.3 million, $38.4 million and $25.3 million for the years ended December 31, 2020, 2019 and 2018, respectively.
The following table shows a summary of RSU activity during the years ended December 31, 2017, 20162020, 2019 and 2015:2018:
 
Years Ended December 31,
202020192018
RSU compensation expense$29.4 $29.5 $36.0 
Income tax benefit(5.2)(5.3)(6.5)
RSU compensation expense, net of tax$24.2 $24.2 $29.5 
 Years Ended December 31,
 2017 2016 2015
RSU compensation expense$23.7
 $22.3
 $22.0
Income tax benefit(8.3) (7.8) (7.7)
RSU compensation expense, net of tax$15.4
 $14.5
 $14.3


As of December 31, 2017,2020, there was $17.7$21.0 million of unrecognized compensation cost related to outstanding RSUs. That cost is expected to be recognized over a weighted-average period of 1.180.99 years.
Performance Share Units
A summary of the Company’s outstanding performance share unitsPSUs is presented below:
Performance
Share Units
Weighted-Average
Grant-Date
Fair Value
Performance share units outstanding at December 31, 2019622,010 $112.38 
Grants (1)
303,204 87.53 
Vests (2)
(256,607)112.10 
Performance adjustment (3)
42,884 111.11 
Forfeitures and adjustments(37,392)107.59 
Performance share units outstanding at December 31, 2020674,099 $101.45 
 
Performance
Share Units
 
Weighted-Average
Grant-Date
Fair Value
Performance share units outstanding, December 31, 2016885,786
 $68.74
Grants (1)
246,301
 112.23
Vests (2)
(237,050) 64.93
Performance adjustment (3)
(76,165) 64.93
Forfeitures and adjustments(20,280) 86.23
Performance share units outstanding, December 31, 2017798,592
 $83.30
(1)The weighted average grant date fair value for PSUs granted in 2019 and 2018 was $105.23 and $123.51, respectively.
(1)The weighted average grant date fair value for PSUs granted in 2016 and 2015 was $81.30 and $61.82, respectively.
(2)The total fair value of PSUs vested was $22.5 million, $39.7 million and $27.5 million for the years ended December 31, 2017, 2016 and 2015, respectively.
(3)Represents the change in shares issued based upon the attainment of performance goals established by the Company.
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(2)The total fair value of PSUs vested was $24.9 million, $19.7 million and $16.5 million for the years ended December 31, 2020, 2019 and 2018, respectively.
(3)Represents the change in PSUs issued based upon the attainment of performance goals established by the Company.

PSU grants above represent initial target awards and do not reflect potential increases or decreases resulting from the financial performance objectives to be determined at the end of the prospective performance period. The actual number of sharesPSUs to be issued at the end of each performance period will range from 0% to 200% of the initial target awards for the 2017 and 2016 awards and 0% to 150% of the initial target awards for the 2015 awards.

The following table shows a summary of PSU activity during the years ended December 31, 2017, 20162020, 2019 and 2015:2018:
Years Ended December 31,
202020192018
PSU compensation expense$26.5 $23.2 $19.6 
Income tax benefit(2.6)(2.7)(3.1)
PSU compensation expense, net of tax$23.9 $20.5 $16.5 
 Years Ended December 31,
 2017 2016 2015
PSU compensation expense$10.5
 $18.1
 $15.5
Income tax benefit(3.7) (6.3) (5.4)
PSU compensation expense, net of tax$6.8
 $11.8
 $10.1


Portions of the compensation expense recorded in prior periods were reversed in 2017 and 2015 since the Company's level of actual performance as measured against pre-established performance goals had declined. As of December 31, 2017,2020, there was $21.5$19.9 million of unrecognized compensation cost related to outstanding PSUs. That cost is expected to be recognized over a weighted-average period of 0.840.86 years.
The fair value of PSUs with market conditions was estimated on the date of grant using a Monte Carlo simulation model, which utilizes multiple variables that determine the probability of satisfying the market condition stipulated in the award. Expected volatilities for awards granted during the years ended December 31, 2017, 20162020, 2019 and 20152018 were based on the historical stock prices of the Company’s common stock and peer insurance group. The expected term for grants issued during the years ended December 31, 2017, 20162020, 2019 and 20152018 was assumed to equal the average of the vesting period of the PSUs. The risk-free rate was based on the U.S. Treasury yield curve in effect at the time of grant.
 
For awards granted during the
year ended December 31,
 2017 2016 2015
Expected volatility21.81% 20.46% 19.06%
Expected term (years)2.81
 2.81
 2.81
Risk free interest rate1.62% 1.08% 0.99%

 For awards granted during the
years ended December 31,
 202020192018
Expected volatility27.23 %20.92 %23.17 %
Expected term (years)2.792.802.46
Risk free interest rate0.41 %2.40 %2.64 %
 
Employee Stock Purchase Plan
Under the Employee Stock Purchase Plan (“ESPP”(the “ESPP”), the Company is authorized to issue up to 5,000,000 new shares of common stock to employees who are participants in the ESPP. The ESPP allows eligible employees to contribute, through payroll deductions, portions of their after-tax compensation in each offering period toward the purchase of shares of the Company’s common stock. There are two2 offering periods during the year (January 1 through June 30 and July 1 through December 31) and shares of common stock are purchased at the end of each offering period at 90% of the lower of the closing price of the common stock on the first or last day of the offering period. Participants must be employed on the last trading day of the offering period in order to purchase Company shares of common stock under the ESPP. The maximum number of shares of common stock that can be purchased is 5,000 per employee. Participants’ contributions are limited to a maximum contribution of $7.5 thousand per offering period, or $15.0 thousand per year.
The ESPP is offered to individuals who are scheduled to work a certain number of hours per week, have been continuously employed for at least six months by the start of the offering period, are not temporary employees (employed less than 12 months), and have not been on a leave of absence for more than 90 days immediately preceding the offering period.
In January 2018,2021, the Company issued 39,85359,753 shares of common stock at a discounted price of $90.76$90.96 for the offering period of July 1, 20172020 through December 31, 2017.2020. In January 2017,2020, the Company issued 42,94739,645 shares of common stock at a discounted price of $79.15$98.09 for the offering period of July 1, 20162019 through December 31, 2016.2019.
In July 2017,2020, the Company issued 42,36750,521 shares of common stock to employees at a discounted price of $84.71$92.96 for the offering period of January 1, 20172020 through June 30, 2017.2020. In July 2016,2019, the Company issued 45,64945,515 shares of common stock to employees at a discounted price of $70.67$81.09 for the offering period of January 1, 20162019 through June 30, 2016.2019.
The compensation expense recorded related to the ESPP was $2.0 million, $1.3 million and $1.5 million for the years ended December 31, 2017, 20162020, 2019 and 2015.2018, respectively. The related income tax benefit for disqualified disposition was $0.1 million and $0.2 million for the years ended December 31, 2017, 20162020 and 2015.2018, respectively. There was 0 income tax benefit for disqualified disposition for the year ended December 31, 2019.
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The fair value of each award under the ESPP was estimated at the beginning of each offering period using the Black-Scholes option-pricing model and assumptions in the table below. Expected volatilities are based on implied volatilities from traded options on the Company’s common stock and the historical volatility of the Company’s common stock. The risk-free rate for periods within the contractual life of the option is based on the U.S. Treasury yield curve in effect at the time of grant. The dividend yield is based on the current annualized dividend and sharecommon stock price as of the grant date.
 For awards issued during the
years ended December 31,
  
202020192018
Expected volatility16.38 - 52.04%18.47 - 26.91%20.90 - 27.73%
Risk free interest rates0.17 - 1.57%2.10 - 2.56%1.61 - 2.14%
Dividend yield1.89 - 2.46%2.18 - 2.63%1.49 - 1.56%
Expected term (years)0.50.50.5

 
For awards issued during the
year ended December  31,
  
2017 2016 2015
Expected volatility21.83 - 27.20% 18.30 - 22.02% 16.79 - 17.67%
Risk free interest rates0.37 - 0.65% 0.13 - 0.49% 0.06 - 0.11%
Dividend yield1.61 - 1.69% 1.74 - 1.89% 1.58 - 1.62%
Expected term (years)0.5 0.5 0.5


Non-Stock Based Incentive Plans
Deferred Compensation
The Company’s deferred compensation programs consist of the AIP, the ASIC and the ADC Plans.ADC. The AIP and the ASIC Plans provided key employees the ability to exchange a portion of their compensation for options to purchase certain third-party mutual funds. The AIP and the ASIC Plans were frozen in December 2004 and no additional contributions can be made to either Plan.the AIP or the ASIC. Effective March 1, 2005 and amended and restated on January 1, 2008, the ADC Plan was established in order to comply with the American Jobs Creation Act of 2004 (“Jobs(the “Jobs Act”) and IRC Section 409A.409A of the Internal Revenue Code of 1986, as amended (the “IRC”). The ADC Plan provides key employees the ability to defer a portion of their eligible compensation to be notionally invested in a variety of mutual funds. Deferrals and withdrawals under the ADC Plan are intended to be fully compliant with the Jobs Act definition of eligible compensation and distribution requirements.
 
19. Stock Repurchase
During the year ended December 31, 2017, the Company repurchased 3,933,209 shares of the Company’s outstanding common stock at a cost of $389.5 million, exclusive of commissions, leaving $293.4 million remaining under the total repurchase authorization at December 31, 2017 (considering the November 2016 and previous authorizations).
During the years ended December 31, 2016 and 2015, the Company repurchased 10,518,552 and 4,184,889 shares of the Company's outstanding common stock at a cost of $869.4 million and $284.7 million, respectively.
The timing and the amount of future repurchases will depend on market conditions, the Company's financial condition, results of operations, liquidity and other factors.

20.22. Accumulated Other Comprehensive Income 
Certain amounts included in the consolidated statements of comprehensive income are net of reclassification adjustments. The following tables summarize those reclassification adjustments (net of taxes): for the periods indicated: 
 Year Ended December 31, 2017
 
Foreign
currency
translation
adjustment
 
Unrealized
gains on
securities
 OTTI Unamortized net (losses) on Pension Plans 
Accumulated
other
comprehensive
income
Balance at December 31, 2016$(322.1) $459.3
 $20.6
 $(63.2) $94.6
Change in accumulated other
  comprehensive income before
  reclassifications
40.6
 140.2
 (2.7) (22.1) 156.0
Amounts reclassified from
  accumulated other comprehensive
  income

 (18.3) 
 1.7
 (16.6)
Net current-period other
  comprehensive income (loss)
40.6
 121.9
 (2.7) (20.4) 139.4
Balance at December 31, 2017$(281.5) $581.2
 $17.9
 $(83.6) $234.0

 Year Ended December 31, 2016
 
Foreign
currency
translation
adjustment
 
Unrealized
gains on
securities
 OTTI Unamortized net (losses) on Pension Plans 
Accumulated
other
comprehensive
income
Balance at December 31, 2015$(270.7) $495.5
 $22.4
 $(128.6) $118.6
Change in accumulated other
  comprehensive income before
  reclassifications
(51.4) 67.9
 (2.1) 80.4
 94.8
Amounts reclassified from
  accumulated other comprehensive
  income

 (104.1) 0.3
 (15.0) (118.8)
Net current-period other
  comprehensive (loss) income
(51.4) (36.2) (1.8) 65.4
 (24.0)
Balance at December 31, 2016$(322.1) $459.3
 $20.6
 $(63.2) $94.6
 Year Ended December 31, 2020
 Foreign
currency
translation
adjustment
Net unrealized
gains on
securities
Net unrealized gains on derivative transactionsCredit Related ImpairmentNon-Credit Related ImpairmentUnamortized net (losses) on Pension PlansAccumulated
other
comprehensive
income (loss)
Balance at December 31, 2019$(358.9)$856.5 $17.1 $$15.5 $(118.7)$411.5 
Change in accumulated other comprehensive income before reclassifications24.9 232.9 0.6 15.8 274.2 
Amounts reclassified from accumulated other comprehensive income38.4 (9.1)(2.4)1.2 (4.0)24.1 
Net current-period other comprehensive income (loss)63.3 223.8 (2.4)1.2 0.6 11.8 298.3 
Balance at December 31, 2020$(295.6)$1,080.3 $14.7 $1.2 $16.1 $(106.9)$709.8 
 
 Year Ended December 31, 2015
 
Foreign
currency
translation
adjustment
 
Unrealized
gains on
securities
 OTTI Unamortized net (losses) on Pension Plans 
Accumulated
other
comprehensive
income
Balance at December 31, 2014$(127.7) $793.1
 $26.6
 $(136.2) $555.8
Change in accumulated other
  comprehensive income before
  reclassifications
(143.0) (270.3) (5.6) (3.1) (422.0)
Amounts reclassified from
  accumulated other comprehensive
  income

 (27.3) 1.4
 10.7
 (15.2)
Net current-period other
  comprehensive (loss) income
(143.0) (297.6) (4.2) 7.6
 (437.2)
Balance at December 31, 2015$(270.7) $495.5
 $22.4
 $(128.6) $118.6
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 Year Ended December 31, 2019
 Foreign
currency
translation
adjustment
Net unrealized
gains on
securities
Net unrealized gains on derivative transactionsNon-Credit Related ImpairmentUnamortized net (losses) on Pension PlansAccumulated
other
comprehensive
income (loss)
Balance at December 31, 2018$(375.6)$301.0 $18.4 $15.1 $(114.3)$(155.4)
Change in accumulated other comprehensive income before reclassifications16.7 564.6 1.0 0.4 (4.5)578.2 
Amounts reclassified from accumulated other comprehensive income(9.1)(2.3)0.1 (11.3)
Net current-period other comprehensive income (loss)16.7 555.5 (1.3)0.4 (4.4)566.9 
Balance at December 31, 2019$(358.9)$856.5 $17.1 $15.5 $(118.7)$411.5 
(1)See Note 2 for additional information.  
 Year Ended December 31, 2018
 Foreign
currency
translation
adjustment
Net unrealized
gains on
securities
Net unrealized gains on derivative transactionsNon-Credit Related ImpairmentUnamortized net (losses) on Pension PlansAccumulated
other
comprehensive
income (loss)
Balance at December 31, 2017$(281.5)$581.2 $$17.9 $(83.6)$234.0 
Change in accumulated other comprehensive income before reclassifications(94.2)(367.6)20.1 (6.7)(15.2)(463.6)
Amounts reclassified from accumulated other comprehensive income25.3 (1.7)2.5 26.1 
Net current-period other comprehensive (loss) income(94.2)(342.3)18.4 (6.7)(12.7)(437.5)
Cumulative effect of change in accounting principles (1)0.1 62.1 3.9 (18.0)48.1 
Balance at December 31, 2018$(375.6)$301.0 $18.4 $15.1 $(114.3)$(155.4)

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The following tables summarize the reclassifications out of accumulated other comprehensive income.AOCI for the periods indicated.
Details about AOCI componentsAmount reclassified from AOCIAffected line item in the statement where
net income is presented
 Years Ended December 31, 
 202020192018 
Foreign currency translation adjustment$38.4 $$Iké net losses (see Note 5)
Provision for income taxes
$38.4 $$Net of tax
Net unrealized (gains) losses on securities$(11.5)$(11.5)$32.0 Net realized gains (losses) on investments
2.4 2.4 (6.7)Provision for income taxes
$(9.1)$(9.1)$25.3 Net of tax
Unrealized gains on derivative transactions$(2.9)$(3.0)$(2.2)Interest expense
0.5 0.7 0.5 Provision for income taxes
$(2.4)$(2.3)$(1.7)Net of tax
Credit related impairments$1.5 $$Net realized gains (losses) on investments
(0.3)Provision for income taxes
$1.2 $$Net of tax
Amortization of pension and postretirement unrecognized net periodic benefit cost:
Amortization of net loss$5.1 $$2.7 (1)
Amortization of prior service credit(11.3)(1)
Settlement loss1.0 0.1 0.5 (1)
(5.2)0.1 3.2 Total before tax
1.2 (0.7)Provision for income taxes
$(4.0)$0.1 $2.5 Net of tax
Total reclassifications for the period$24.1 $(11.3)$26.1 Net of tax
(1)These AOCI components are included in the computation of net periodic pension cost. See Note 24 for additional information.

Details about accumulated other
comprehensive income components
 
Amount reclassified from
accumulated other comprehensive
income
 
Affected line item in the statement where
net income is presented
  Years Ended December 31,  
  2017 2016 2015  
Unrealized gains on securities $(28.2) $(160.2) $(42.0) 
Net realized gains on investments,
  excluding other-than-temporary
   impairment losses
  9.9
 56.1
 14.7
 Provision for income taxes
  $(18.3) $(104.1) $(27.3) Net of tax
OTTI $
 $0.5
 $2.2
 
Portion of net loss (gain) recognized
  in other comprehensive income,
   before taxes
  
 (0.2) (0.8) Provision for income taxes
  $
 $0.3
 $1.4
 Net of tax
Amortization of pension and
  postretirement unrecognized net
   periodic benefit cost:
        
Amortization of prior service cost $
 $
 $(0.2) (1)
Amortization of net loss 2.6
 1.7
 16.7
 (1)
Gain on pension plan curtailment 
 (29.6) 
 Gain on pension plan curtailment
Loss due to pension freeze 
 4.8
 
 Underwriting, general and administrative expenses
  2.6
 (23.1) 16.5
 Total before tax
  (0.9) 8.1
 (5.8) Provision for income taxes
  $1.7
 $(15.0) $10.7
 Net of tax
Total reclassifications for the period $(16.6) $(118.8) $(15.2) Net of tax

(1)These accumulated other comprehensive income components are included in the computation of net periodic pension cost. See Note 22 - Retirement and Other Employee Benefits for additional information.

21.23. Statutory Information
The Company’s insurance subsidiaries prepare financial statements in accordance with Statutory Accounting Principles (“SAP”) prescribed or permitted by the insurance departments of their states of domicile. Prescribed SAP includes the Accounting Practices and Procedures Manual of the National Association of Insurance Commissioners (“NAIC”) as well as state laws, regulations and administrative rules.
The principal differences between SAP and GAAP are: 1)(1) policy acquisition costs are expensed as incurred under SAP, but are deferred and amortized under GAAP; 2) the(2) VOBA is not capitalized under SAP but is under GAAP; 3)(3) amounts collected from holders of universal life-type and annuity products are recognized as premiums when collected under SAP, but are initially recorded as contract deposits under GAAP, with cost of insurance recognized as revenue when assessed and other contract charges recognized over the periods for which services are provided; 4)(4) the classification and carrying amounts of investments in certain securities are different under SAP than under GAAP; 5)(5) the criteria for providing asset valuation allowances, and the methodologies used to determine the amounts thereof, are different under SAP than under GAAP; 6)(6) the timing of establishing certain reserves, and the methodologies used to determine the amounts thereof, are different under SAP than under GAAP; 7)(7) certain assets are not admitted for purposes of determining surplus under SAP; 8)(8) methodologies used to determine the amounts of deferred taxes, intangible assets and goodwill are different under SAP than under GAAP; and 9)(9) the criteria for obtaining reinsurance accounting treatment is different under SAP than under GAAP, and SAP allows net presentation of insurance reserves and reinsurance recoverables.
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The combined statutory net income, excluding intercompany dividends and surplus note interest, and capital and surplus of the Company’s U.S. domiciled statutory insurance subsidiaries follow:is as follows: 
 Years Ended December 31,
 202020192018
Property & Casualty (“P&C”) companies$445.5 $313.3 $234.0 
Life and Health (“L&H”) companies98.3 104.7 157.5 
Total statutory net income (1)$543.8 $418.0 $391.5 
 Years Ended December 31,
 2017 2016 2015
Statutory net income (loss)     
Property & Casualty (“P&C”) companies$267.8
 $288.5
 $437.4
Life and Health (“L&H”) companies214.0
 600.2
 (266.5)
Total statutory net income (1)$481.8
 $888.7
 $170.9
(1)Results included $59.2 million, $35.9 million and $26.0 million of statutory net income for the years ended December 31, 2020, 2019 and 2018, respectively, from Virginia Surety Company, an insurance subsidiary from the TWG acquisition.
 December 31,
 20202019
P&C companies$1,567.3 $1,623.2 
L&H companies445.8 405.7 
Total statutory capital and surplus$2,013.1 $2,028.9 
 December 31,
 2017 2016
Statutory capital and surplus   
P&C companies$1,146.2
 $1,175.6
L&H companies412.0
 508.9
Total statutory capital and surplus (2)$1,558.2
 $1,684.5

(1)2016 includes amortization of the SAP basis of the deferred gain associated with the sale of AEB. 2015 includes higher loss experience and adverse claims development on 2015 individual major medical policies, a reduction in the 2014 estimated recoveries from the Affordable Care Act risk mitigation programs and $106.4 million (after-tax) of exit and disposal costs, including premium deficiency reserves, severance and retention costs, long-lived asset impairments and similar exit and disposal costs related to the decision to exit the health business mentioned above.
(2)The December 31, 2017 statutory surplus was reduced by $95.0 million to support capital requirements of our statutory entities since the impact of TCJA on statutory financial statements resulted in admitted net deferred tax asset reductions.


The Company also has non-insurance subsidiaries and foreign insurance subsidiaries that are not subject to SAP. The statutory net income and statutory capital and surplus amounts presented above do not include foreign insurance subsidiaries in accordance with SAP.
Insurance enterprises are required by state insurance departments to adhere to minimum risk-based capital (“RBC”)RBC requirements developed by the NAIC. All of the Company’s insurance subsidiaries exceed minimum RBC requirements.
The payment of dividends to the Company by any of the Company’s regulated U.S domiciled insurance subsidiaries in excess of a certain amount (i.e., extraordinary dividends) must be approved by the subsidiary’s domiciliary statejurisdiction department of insurance. Ordinary dividends, for which no regulatory approval is generally required, are limited to amounts determined by a formula, which varies by state.jurisdiction. The formula for the majority of the statesjurisdictions in which the Company’s subsidiaries are domiciled is based on the prior year’s statutory net income or 10% of the statutory surplus as of the end of the prior year. Some statesjurisdictions limit ordinary dividends to the greater of these two amounts, others limit them to the lesser of these two amounts and some statesjurisdictions exclude prior year realized capital gains from prior year net income in determining ordinary dividend capacity. Some statesjurisdictions have an additional stipulation that dividends may only be paid out of earned surplus. If insurance regulators determine that payment of an ordinary dividend or any other payments by the Company’s insurance subsidiaries to the Company (such as payments under a tax sharing agreement or payments for employee or other services) would be adverse to policyholders or creditors, the regulators may block such payments that would otherwise be permitted without prior approval. Based on the dividend restrictions under applicable laws and regulations, the maximum amount of dividends that the Company’s U.S domiciled insurance subsidiaries could pay to the Company in 20182021 without regulatory approval is approximately $300.0$542.4 million. No assurance can be given that there will not be further regulatory actions restricting the ability of the Company’s insurance subsidiaries to pay dividends.
State regulators require insurance companies to meet minimum capitalization standards designed to ensure that they can fulfill obligations to policyholders. Minimum capital requirements are expressed asbased on the RBC Ratio, which is a ratio of a company’s total adjusted capital (“TAC”) to its risk-based capital (“RBC”) (the “RBC Ratio”).RBC. TAC is equal to statutory surplus adjusted to exclude certain statutory liabilities. RBC is calculated by applying specified factors to various asset, premium, expense, liability, and reserve items.

Generally, if a company’s RBC Ratio is below 100% (the “Authorized Control Level”), the insurance commissioner of the company’s statejurisdiction of domicile is authorized to take control of the company, to protect the interests of policyholders. If the RBC Ratio is greater than 100% but less than 200% (the “Company Action Level”), the company must submit a RBC plan to

the commissioner of the statejurisdiction of domicile. Corrective actions may also be required if the RBC Ratio is greater than the Company Action Level but the company fails certain trend tests.
As of December 31, 2017,2020, the TAC of each of ourthe Company’s insurance subsidiaries exceeded the Company Action Level and no trend tests that would require regulatory action were violated. As of December 31, 2017,2020, the TAC of our life and healththe Company’s L&H entities subject to RBC requirements was $454.2$488.6 million. The corresponding Authorized Control Level was $65.8$68.9 million. As of December 31, 2017,2020, the TAC of ourthe Company’s P&C entities subject to RBC requirements was $1.15$1.57 billion. The corresponding Authorized Control Level was $225.4$323.7 million.

F-71


22.24. Retirement and Other Employee Benefits 
Defined Benefit Plans
The Company and its subsidiaries participate in a non-contributory, qualified defined benefit pension plan (“Assurant Pension Plan”) covering substantially all employees. The Assurant Pension Plan is considered “qualified” because it meets the requirements of Internal Revenue CodeIRC Section 401(a) (“IRC 401(a)”) and the Employee Retirement Income Security Act of 1974, as amended (“ERISA”). The Assurant Pension Plan is a pension equity plan with a grandfathered final average earnings plan for a certain group of employees. Benefits are based on certain years of service and the employee’s compensation during certain such years of service. The Company’s funding policy is to contribute amounts to the Assurant Pension Plan sufficient to meet the minimum funding requirements in ERISA, plus such additional amounts as the Company may determine to be appropriate from time to time up to the maximum permitted. The funding policy considers several factors to determine such additional amounts, including items such as the amount of service cost plus 15% of the Assurant Pension Plan deficit and the capital position of the Company. During 2017,the year ended December 31, 2020, there were no0 contributions to the Assurant Pension Plan. Due to the Plan'sAssurant Pension Plan’s current funding status, no0 contributions to the Assurant Pension Plan are expected overduring the course of 2018.year ending December 31, 2021. Assurant Pension Plan assets are maintained in a separate trust and as such are not included in the consolidated balance sheets of the Company.trust. Assurant Pension Plan assets and benefit obligations are measured as of December 31, 2017.2020.
The Company also has various non-contributory, non-qualified supplemental plans covering certain employees.employees including the Assurant Executive Pension Plan and the Assurant Supplement Executive Retirement Plan (the “SERP”). Since these plans are “non-qualified” they are not subject to the laws and regulationsrequirements of IRC 401(a) and ERISA. As such, the Company is not required, and does not, fund these plans. The qualified and nonqualified plans are referred to as “Pension Benefits” unless otherwise noted. The Company has the right to modify or terminate these benefits; however, the Company will not be relieved of its obligation to plan participants for their vested benefits.
Effective January 1, 2014, the Assurant Pension Plan, Assurant Executive Pension Plan and Assurant Supplemental Executive Retirement Plan (“SERP”) were closed to new hires. Effective January 1, 2016, the Assurant Pension Plan was amended and split into two separate plans, the Assurant Pension Plan No. 1 (“Plan No. 1”) and the Assurant Pension Plan No. 2 (“Plan No. 2”). Plan No. 1 generally covers all eligible employees (including the active population as of January 1, 2016, the remainder of the terminated vested population and all Puerto Rico participants). Plan No. 2 generally includes a subset of the terminated vested population and the total population who commenced distribution of their accrued benefit prior to January 1, 2016. Assets for both plans remain in the Assurant, Inc. Pension Plan Trust. Effective December 31, 2017, Plan No. 1 and Plan No. 2 were merged back together into the Assurant Pension Plan.
Effective March 1, 2016, Plan No. 1, Plan No. 2, Assurant Executive Pension Plan, SERP and Retiree Medical Plan were amended such that no additional benefits will be earned after February 29, 2016. In connection with this amendment, the Company recorded a curtailment gain of $29.6 million in the first quarter 2016, which is included in the gain on pension curtailment caption in the consolidated statements of operations.
In addition, the Company provides certain life and health care benefits (“Retirement Health Benefits”) for retired employees and their dependents. On July 1, 2011, the Company terminated certain health care benefits for employees who did not qualify for “grandfathered” status and no longer offers these benefits to new hires. The Company contribution, plan design and other terms of the remaining benefits willdid not change for those grandfathered employees. The Company has the right to modify or terminate these benefits.

Effective January 1, 2014, the Pension Benefits plans were closed to new hires. Effective January 1, 2016, the Assurant Pension Plan was amended and split into two separate plans, the Assurant Pension Plan No. 1 (“Plan No. 1”) and the Assurant Pension Plan No. 2 (“Plan No. 2”). Plan No. 1 generally covered all eligible employees (including the active population as of January 1, 2016, the remainder of the terminated vested population and all Puerto Rico participants). Plan No. 2 generally included a subset of the terminated vested population and the total population who commenced distribution of their accrued benefit prior to January 1, 2016. Assets for Plan No. 1 and Plan No. 2 remained in the Assurant, Inc. Pension Plan Trust. Effective December 31, 2017, Plan No. 1 and Plan No. 2 were merged back together into the Assurant Pension Plan.

Effective March 1, 2016, the Pension Benefits and Retirement Health Benefits plan (together, the “Plans”) were amended such that no additional benefits will be earned after February 29, 2016.
In February 2020, the Company amended the Retirement Health Benefits to terminate effective December 31, 2024 (the “Termination Date”). Benefits will be paid up to the Termination Date. The Retirement Health Benefits obligations were re-measured using a discount rate of 1.55%, selected based on a cash flow analysis using a bond yield curve as of February 29, 2020, and the fair market value of the Retirement Health Benefits assets as of February 29, 2020. The remeasurement resulted in a reduction to the Retirement Health Benefits obligations of $65.6 million and a corresponding prior service credit in AOCI, which will be reclassified from AOCI as it is amortized in the net periodic benefit cost over the remaining period until the Termination Date.
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The following table presents information on the Plans for the years ended December 31, 2017, 2016 and 2015 is as follows:periods indicated:
 Pension Benefits Retirement Health Benefits
 2017 2016 2015 2017 2016 2015
Change in projected benefit obligation           
Projected benefit obligation at beginning
   of year
$(797.6) $(1,018.6) $(1,064.0) $(96.5) $(93.5) $(96.3)
Service cost
 (3.3) (42.0) 
 
 (2.4)
Interest cost(26.3) (30.9) (41.8) (3.4) (3.5) (3.8)
Actuarial (loss) gain, including
   curtailments and settlements
(36.1) 215.6
 52.2
 (8.0) (2.9) 5.9
Benefits paid36.9
 39.6
 77.0
 3.9
 3.4
 3.1
Projected benefit obligation at end of year$(823.1) $(797.6) $(1,018.6) $(104.0) $(96.5) $(93.5)
Change in plan assets           
Fair value of plan assets at beginning of
   year
$774.8
 $832.7
 $879.2
 $47.4
 $46.9
 $50.1
Actual return on plan assets85.9
 67.4
 (5.5) 5.1
 3.7
 (0.3)
Employer contributions11.2
 17.1
 37.7
 0.2
 0.2
 0.2
Benefits paid (including administrative
   expenses)
(64.8) (142.4) (78.7) (3.9) (3.4) (3.1)
Fair value of plan assets at end of year$807.1
 $774.8
 $832.7
 $48.8
 $47.4
 $46.9
Funded status at end of year$(16.0) $(22.8) $(185.9) $(55.2) $(49.1) $(46.6)

 Pension BenefitsRetirement Health Benefits
 2020201920202019
Change in projected benefit obligation
Projected benefit obligation at beginning of year$(825.1)$(752.2)$(85.4)$(94.5)
Interest cost(22.4)(28.6)(0.7)(3.1)
Amendments65.6 
Actuarial (loss) gain, including curtailments and settlements(99.0)(99.5)(5.4)7.5 
Benefits paid51.2 55.2 4.6 4.7 
Projected benefit obligation at end of year$(895.3)$(825.1)$(21.3)$(85.4)
Change in plan assets
Fair value of plan assets at beginning of year$809.0 $732.3 $44.0 $41.9 
Actual return (loss) on plan assets88.0 119.7 4.7 6.6 
Employer contributions8.3 13.7 0.2 0.2 
Benefits paid (including administrative expenses)(52.5)(56.7)(4.6)(4.7)
Fair value of plan assets at end of year$852.8 $809.0 $44.3 $44.0 
Funded status at end of year$(42.5)$(16.1)$23.0 $(41.4)
 
In accordance with the guidance on retirement benefits, the Company aggregates the results of the qualified and non-qualified plans as “Pension Benefits” and is required to disclose the aggregate projected benefit obligation, accumulated benefit obligation and fair value of plan assets, if the obligations within those plans exceed plan assets.
For the years endedAs of December 31, 2017, 20162020 and 2015,2019, the projected benefit obligations, the accumulated benefit obligations of Pension Benefits, and fair value of plan assets, areprojected benefit obligation, funded status at end of year and the accumulated benefit obligation of Pension Benefits were as follows:
 Qualified Pension Benefits Non-Qualified Pension Benefits Total Pension Benefits
 2017 2016 2015 2017 2016 2015 2017 2016 2015
Fair value of plan assets$807.1
 $774.8
 $832.7
 $
 $
 $
 $807.1
 $774.8
 $832.7
Projected benefit obligation(725.8) (697.8) (884.7) (97.3) (99.8) (133.9) (823.1) (797.6) (1,018.6)
Funded status at end of year$81.3
 $77.0
 $(52.0) $(97.3) $(99.8) $(133.9) $(16.0) $(22.8) $(185.9)
Accumulated benefit obligation$725.8
 $697.8
 $764.7
 $97.3
 $99.8
 $113.7
 $823.1
 $797.6
 $878.4

 Qualified Pension BenefitsUnfunded Nonqualified
Pension Benefits
Total Pension Benefits
 202020192020201920202019
Fair value of plan assets$852.8 $809.0 $$$852.8 $809.0 
Projected benefit obligation(809.6)(742.6)(85.7)(82.5)(895.3)(825.1)
Funded status at end of year$43.2 $66.4 $(85.7)$(82.5)$(42.5)$(16.1)
Accumulated benefit obligation$809.6 $742.6 $85.7 $82.5 $895.3 $825.1 
  
The Pension Protection Act of 2006 (“PPA”) requires certain qualified plans, like the Assurant Pension Plan, to meet specified funding thresholds. If these funding thresholds are not met, there are negative consequences to the plan and participants. If the funded percentage falls below 80%, full payment of lump sum benefits as well as implementation of amendments improving benefits are restricted.

As of January 1, 2017, the funded percentage was 136% for Plan No. 1 and 132% for Plan No. 2, respectively, on a PPA calculated basis (based on an actuarial average value of assets compared to the funding target). Therefore, benefit and payment restrictions did not occur during 2017. The 2017 funded measure will also be used to determine restrictions, if any, which can occur during the first nine months of 2018. Due to the funding status of Plan No. 1 and Plan No. 2 in 2016, no restrictions will exist before October 2018 (the time that the January 1, 2018 actuarial valuation needs to be completed). Also, based on the estimated funded status as of January 1, 2018, the Company does not anticipate any restrictions on benefits for the remainder of 2018.

Amounts recognized in the consolidated balance sheets consist of:
 Pension Benefits Retirement Health Benefits
 2017 2016 2015 2017 2016 2015
Assets$81.3
 $77.0
 $
 $
 $
 $
Liabilities$(97.3) $(99.8) $(185.9) $(55.2) $(49.1) $(46.6)

 Pension BenefitsRetirement Health Benefits
 2020201920202019
Assets$43.2 $66.4 $23.0 $
Liabilities$(85.7)$(82.5)$$(41.4)
 
Amounts recognized in accumulated other comprehensive incomeAOCI consist of: 
 Pension BenefitsRetirement Health Benefits
 202020192018202020192018
Net (loss) gain$(194.2)$(157.4)$(141.9)$5.9 $8.5 $(2.5)
Prior service (cost) credit(0.4)(0.5)(0.6)54.3 
$(194.6)$(157.9)$(142.5)$60.2 $8.5 $(2.5)
 Pension Benefits Retirement Health Benefits
 2017 2016 2015 2017 2016 2015
Net (loss) gain$(122.0) $(96.4) $(201.6) $(6.1) $(0.2) $2.0
Prior service (cost) credit(0.6) (0.7) (2.3) 
 
 4.2
 $(122.6) $(97.1) $(203.9) $(6.1) $(0.2) $6.2
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Components of net periodic benefit cost, recorded in underwriting, general and administrative expenses in the consolidated statements of operations, and other amounts recognized in accumulated other comprehensive incomeAOCI for the years ended December 31 2020, 2019, and 2018 were as follows: 
 Pension BenefitsRetirement Health Benefits
 202020192018202020192018
Net periodic benefit cost
Interest cost$22.4 $28.6 $26.3 $0.7 $3.1 $3.3 
Expected return on plan assets(30.6)(35.5)(36.2)(1.8)(1.9)(2.2)
Amortization of prior service credit (cost)0.1 (11.3)
Amortization of net loss (gain)5.1 1.2 2.7 (1.2)
Curtailment/settlement loss1.0 0.1 0.5 
Net periodic benefit cost$(2.0)$(5.6)$(6.7)$(12.4)$$1.1 
Other changes in plan assets and benefit obligations recognized in accumulated other comprehensive income
Prior service cost$$(65.6)
Net loss (gain)42.9 16.8 23.1 2.5 (12.2)(3.5)
Amortization of prior service (cost) credit(0.1)11.3 
Amortization of net (loss) gain(6.1)(1.3)(3.3)1.2 
Total recognized in accumulated other comprehensive income (loss)$36.7 $15.5 $19.8 $(51.8)$(11.0)$(3.5)
Total recognized in net periodic benefit cost and other comprehensive income (loss)$34.7 $9.9 $13.1 $(64.2)$(11.0)$(2.4)
 Pension Benefits Retirement Health Benefits
 2017 2016 2015 2017 2016 2015
Net periodic benefit cost           
Service cost$
 $3.3
 $42.0
 $
 $
 $2.4
Interest cost26.3
 30.9
 41.8
 3.4
 3.5
 3.8
Expected return on plan assets(50.0) (54.6) (53.9) (3.0) (3.0) (3.2)
Amortization of prior service cost
 
 0.7
 
 
 (0.9)
Amortization of net loss (gain)2.6
 1.7
 16.7
 
 
 
Curtailment/settlement charge
 (20.5) 1.6
 
 (4.2) 
Net periodic benefit cost$(21.1) $(39.2) $48.9
 $0.4
 $(3.7) $2.1
Other changes in plan assets and benefit obligations recognized in accumulated other comprehensive income           
Net loss (gain)$28.1
 $(98.6) $9.1
 $5.9
 $2.2
 $(2.4)
Amortization of prior service cost, and effects of curtailments/settlements
 (1.7) (0.9) 
 4.2
 0.9
Amortization of net (loss) gain(2.6) (6.5) (18.4) 
 
 
Total recognized in accumulated other comprehensive income (loss)$25.5
 $(106.8) $(10.2) $5.9
 $6.4
 $(1.5)
Total recognized in net periodic benefit cost and other comprehensive income (loss)$4.4
 $(146.0) $38.7
 $6.3
 $2.7
 $0.6


The Company uses a five-yearfive-year averaging method to determine the market-related value of Pension Benefits plan assets, which is used to calculate the expected return of plan assets component of the Plans’ expense. Under this methodology, asset gains/losses that result from actual returns which differ from the Company’s expected long-term rate of return on assets assumption are recognized in the market-related value of assets on a level basis over a five year-year period. The difference between actual as compared to expected asset returns for the Plans will be fully reflected in the market-related value of plan assets over the next five years using the methodology described above. Other post-employment benefit assets under the Retirement Health Benefits are valued at fair value.
The estimated net loss and prior service cost of Pension Benefits that will be amortized from accumulated other comprehensive income into net periodic benefit cost over the next fiscal year are $2.5 million and less than $0.1 million, respectively. There was no estimated prior service credit (cost) and no estimated net gain (loss) of Retirement Health Benefits that will be amortized from accumulated other comprehensive income into net periodic benefit cost over the next fiscal year.

Determination of the projected benefit obligation was based on the following weighted-average assumptions for the years ended December 31:31, 2020, 2019 and 2018: 
 Qualified Pension Benefits Nonqualified Pension Benefits Retirement Health Benefits
 2017 Plan 12017 Plan 2 2016 Plan 12016 Plan 2 2015 2017 2016 2015 2017 2016 2015
Discount rate3.67%3.67% 4.31%4.15% 4.55% 3.49% 3.89% 4.25% 3.63% 4.21% 4.53%

 Qualified Pension BenefitsUnfunded Nonqualified Pension BenefitsRetirement Health Benefits
 202020192018202020192018202020192018
Discount rate2.39 %3.27 %4.36 %2.20 %3.11 %4.21 %0.60 %3.23 %4.31 %
 
Determination of the net periodic benefit cost was based on the following weighted-average assumptions for the years ended December 31:31, 2020, 2019 and 2018: 
 Qualified Pension BenefitsUnfunded Nonqualified Pension BenefitsRetirement Health Benefits
 2020201920182020201920182020 Pre-Amendment2020 Post-Amendment20192018
Discount rates:
Effective discount rate for benefit obligations3.27 %4.33 %3.68 %3.11 %4.21 %3.49 %3.23 %1.55 %4.30 %3.63 %
Effective rate for interest on benefit obligations2.84 %3.98 %3.31 %2.77 %3.88 %3.09 %2.83 %1.53 %3.99 %3.27 %
Expected long-term return on plan assets4.15 %4.75 %4.75 %%%%4.15 %4.15 %4.75 %4.75 %
 Qualified Pension Benefits Nonqualified Pension Benefits Retirement Health Benefits
 2017 Plan 12017 Plan 2 2016 Plan 12016 Plan 2 2015 2017 2016 2015 2017 2016 2015
Discount rates:                   
Effective discount rate for benefit obligations4.35%4.16% 4.56%4.48% 4.09% 3.91% 4.25% 3.77% 4.17% 4.53% 4.07%
Effective rate for interest on benefit obligations3.54%3.48% 3.75%3.74% 4.09% 3.10% 3.44% 3.77% 3.52% 3.86% 4.07%
Effective discount rate for service cost%% 4.34%% 4.09% % 3.72% 3.77% % % 4.07%
Effective rate for interest on service cost%% 3.62%% 4.09% % 3.22% 3.77% % % 4.07%
Expected long-term return on plan assets6.75%6.75% 6.75%6.75% 6.75% % 6.75% 6.75% 6.75% 6.75% 6.75%
*Assumed rates of compensation increases are also used to determine net periodic benefit cost. Assumed rates varied by age and ranged from 3.25% to 9.30% for the Pension Benefits for the years ended December 31, 2017, 2016 and 2015.
 
F-74


The selection of ourthe Company’s discount rate assumption reflects the rate at which the Plans’ obligations could be effectively settled at December 31, 2017, 20162020, 2019 and 2015.2018. The methodology for selecting the discount rate was to match each Plan’s cash flows to that of a yield curve that provides the equivalent yields on zero-coupon corporate bonds for each maturity. The yield curve utilized in the cash flow analysis was comprised of 259204 bonds rated AA by either Moody’s or Standard & Poor’sS&P’s with maturities between zero and 2930 years. The discount rate for each Plan is the single rate that produces the same present value of cash flows. We utilizeThe Company utilizes a split rate approach for purposes of determining the benefit obligations and service cost as well as a spot rate approach for the calculation of interest on these items in the determination of the net periodic benefit cost.
To develop the expected long-term rate of return on assets assumption, the Company considered the current level of expected returns on risk free investments (primarily government bonds), the historical level of the risk premium associated with the other asset classes in which the portfolio is invested and the expectations for future returns of each asset class. The expected long-term rate of return on planPlan assets reflects the average rate of earnings expected on the funds invested or to be invested. The expected return for each asset class was then weighted based on the targeted asset allocation to develop the expected long-term rate of return on asset assumptions for the portfolio. The Company believes the current assumption reflects the projected return on the invested assets, given the current market conditions and the modified portfolio structure. Actual return (loss) on planPlan assets was 11.1%10.9%, 8.1%16.3% and (0.6)(4.0)% for the years ended December 31, 2017, 20162020, 2019 and 2015,2018, respectively.


The assumed health care cost trend rates used in measuring the accumulated postretirement benefit obligation and net periodic benefit cost were as follows: 
 Retirement Health Benefits
 2017 2016 2015
Health care cost trend rate assumed for next year:     
Pre-65 Non-reimbursement Plan11.1% 8.6% 9.3%
Post-65 Non-reimbursement Plan (Medical)5.9% 5.6% 5.7%
Post-65 Non-reimbursement Plan (Rx)13.5% 9.3% 10.2%
Pre-65 Reimbursement Plan10.8% 7.6% 8.1%
Post-65 Reimbursement Plan10.8% 7.6% 8.1%
Rate to which the cost trend rate is assumed to decline (the ultimate trend rate)4.5% 4.5% 4.5%
Year that the rate reaches the ultimate trend rate     
Pre-65 Non-reimbursement Plan2037 2030 2030
Post-65 Non-reimbursement Plan (Medical & Rx)2037 2030 2030
Pre-65 Reimbursement Plan2037 2030 2030
Post-65 Reimbursement Plan2037 2030 2030

Assumed health care cost trend rates have a significant effect on the amounts reported for the health care plans. A one-percentage point change in assumed health care cost trend rates would have the following effects:
 Retirement Health Benefits
 2017 2016 2015
One percentage point increase in health care cost trend rate     
Effect on total of service and interest cost components$
 $
 $
Effect on postretirement benefit obligation0.7
 0.6
 0.6
One percentage point decrease in health care cost trend rate     
Effect on total of service and interest cost components$
 $
 $
Effect on postretirement benefit obligation(1.0) (0.9) (0.9)

 Retirement Health Benefits
 202020192018
Health care cost trend rate assumed for next year:
Pre-65 Non-reimbursement Plan8.0%8.2%8.0%
Post-65 Non-reimbursement Plan (Medical)5.9%5.9%5.9%
Post-65 Non-reimbursement Plan (Rx)13.0%13.5%13.0%
Pre-65 Reimbursement Plan9.7%9.9%10.4%
Post-65 Reimbursement Plan9.7%9.9%10.4%
Rate to which the cost trend rate is assumed to decline (the ultimate trend rate)4.5%4.5%4.5%
Year that the rate reaches the ultimate trend rate
Pre-65 Non-reimbursement Plan203920382037
Post-65 Non-reimbursement Plan (Medical & Rx)203920382037
Pre-65 Reimbursement Plan203920382037
Post-65 Reimbursement Plan203920382037
 
The assets of the Plans are managed to maximize their long-term pre-tax investment return, subject to the following dual constraints: minimization of required contributions and maintenance of solvency requirements. It is anticipated that periodic contributions to the Plans will, for the foreseeable future, be sufficient to meet benefit payments thus allowing the balance to be managed according to a long-term approach. The Benefit Plan Investment Committee (“BPIC”) for the Plans meets on a quarterly basis and reviews the re-balancing of existing fund assets and the asset allocation of new fund contributions.
The goal of ourthe Company’s asset strategy is to ensure that the growth in the value of the fundPlan’s assets over the long-term, both in real and nominal terms, manages (controls) risk exposure. Risk is managed by investing in a broad range of asset classes, and within those asset classes, a broad range of individual securities. Diversification by asset classes stabilizes total fund results over short-term time periods. Each asset class is externally managed by outside investment managers appointed by the Investment Committee.BPIC. Derivatives may be used consistent with the Plan’s investment objectives established by the Investment Committee.BPIC. All securities must be U.S. dollarDollar denominated.

The Investment Committee thatBPIC oversees the investment of the Company’s plan assets conducts an annual review ofand periodically reviews the investment strategies, and policies of the Plans. This includes a review of the strategic asset allocation, including the relationship of the Plans’ liabilities and portfolio structure. Asstructure of the Company’s plan assets. After a result2017 review and considering the funded status of this review, the Investment Committee adoptedAssurant Pension Plan, the currentBPIC transitioned plan assets to a new target asset allocation in 2014, which has been consistently followed through the year ended December 31, 2017.

 
The Plans’
Asset Allocation Percentages
Financial Assets (1)Low Target (2) High
Equity securities:     
Common stock- U.S. listed small cap5.0% 7.5% 10.0%
Mutual fund- U.S. listed large cap10.0% 15.0% 20.0%
Common/collective trust- foreign listed5.0% 7.5% 10.0%
Fixed maturity securities:     
U.S. & foreign government and government agencies and authorities6.5% 9.0% 11.5%
Corporate- U.S. & foreign investment grade31.0% 33.5% 36.0%
Corporate- U.S. & foreign high yield5.0% 7.5% 10.0%
Alternative investment fund:     
Multi-strategy hedge fund5.5% 8.0% 10.5%
Commingled real estate fund3.5% 6.0% 8.5%
Private equity fund% 6.0% 8.5%
(1)The Plans’ long-term asset allocation targets are 30% equity, 50% fixed income and 20% alternative investment funds. The Company invests certain plan assets in investment funds, examples of which include real estate investment funds and private equity funds. Amounts allocated for these investments are included in the alternative investment funds caption of the asset allocation at December 31, 2017, provided in the section above.
(2)It is understood that these guidelines are targets and that deviations may occur periodically as a result of cash flows, market impact or short-term decisions implemented by either the Investment Committee or their investment managers.

consisting of 80% fixed income, 10% real estate, 5% hedge funds and 5% equities.
The assets of the Plans are primarily invested in fixed maturity and equity securities. While equity risk is fully retained, interestInterest rate risk is hedged by aligning the duration of the fixed maturity securities with the duration of the liabilities. Specifically, interest rate swaps arecan be used if needed to synthetically extend the duration of fixed maturity securities to match the duration of the liabilities, as measured on a projected benefit obligation basis. In addition, the Plans’ fixed income securities have exposure to credit risk. In order to
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adequately diversify and limit exposure to credit risk, the Investment CommitteeBPIC established parameters which include a limit on the asset types that managers are permitted to purchase, maximum exposure limits by sector and by individual issuer (based on asset quality) and minimum required ratings on individual securities. As of December 31, 2017, 72%2020, 86% of plan assets were invested in fixed maturity securities and 13%15%, 11%15% and 10%14% of those securities were concentrated in the financial, communicationsenergy and consumer non-cyclicalpower, finance and real estate, and communication industries, with no exposure to any single creditor in excess of 4%, 6%8% and 5%11% of those industries, respectively. As of December 31, 2017, 2%2020, 3% of plan assets were invested in equity securities and 60%96% of the Plans’ equity securities were invested in a mutual fund that attempts to replicate the return of the Standard & Poor’sS&P 500 index (“S&P 500”)Index by investing its assets in large capitalization stocks that are included in the S&P 500 Index using a weighting similar to the S&P 500.

500 Index. The remainder of the assets are invested in real estate and other alternative assets.
The fair value hierarchy for the Company’s qualified pension plan and other postretirement benefit plan assets at December 31, 20172020 by asset category, is as follows:
Qualified Pension BenefitsDecember 31, 2020
Financial AssetsTotalLevel 1Level 2
Cash equivalents:
Short-term investment funds$10.6 $$10.6 
Equity securities:
Preferred stock1.2 1.2 
Mutual funds- U.S. listed large cap26.2 26.2 
Fixed maturity securities:
U.S. & foreign government and government agencies and authorities174.8 174.8 
Corporate- U.S. & foreign investment grade483.1 483.1 
Corporate- U.S. & foreign high yield55.5 55.5 
Mutual funds - U.S. investment grade15.9 15.9 
Other investments measured at net asset value (1)
108.4 — — 
Total financial assets (2)
$875.7 $43.3 $724.0 
(1)In accordance with fair value measurements and disclosures guidance, certain investments that are measured at fair value using the net asset value practical expedient have not been classified in the fair value hierarchy. The net asset values of $38.2 million, $7.1 million and $63.1 million as of December 31, 2020 are used as a practical expedient to fair value of the multi-strategy hedge fund, private equity fund and real estate fund, respectively. The multi-strategy hedge fund, which is reported on a one month lag, was liquidated on December 31, 2020.
(2)The difference between the fair value of Plan assets above and the amount used in determining the funded status is due to interest receivable and net receivable/payable for unsettled trades, which is not required to be included in the fair value hierarchy.
Retirement Health BenefitsDecember 31, 2020
Financial AssetsTotal Level 1Level 2
Cash equivalents:
Short-term investment funds$0.6 $$0.6 
Equity securities:
Preferred stock0.1 0.1 
Mutual funds- U.S. listed large cap1.3 1.3 
Fixed maturity securities:
U.S. & foreign government and government agencies and authorities9.1 9.1 
Corporate- U.S. & foreign investment grade25.1 25.1 
Corporate- U.S. & foreign high yield2.9 2.9 
Mutual funds - U.S. investment grade0.8 0.8 
Other investments measured at net asset value (1)
5.7 — — 
Total financial assets (2)
$45.6 $2.2 $37.7 
(1)In accordance with fair value measurements and disclosures guidance, certain investments that are measured at fair value using the net asset value practical expedient have not been classified in the fair value hierarchy. The net asset values of $2.0 million, $0.4 million and $3.3 million as of December 31, 2020 are used as a practical expedient to fair value of the multi-strategy hedge fund, private equity fund and real estate fund, respectively. The multi-strategy hedge fund, which is reported on a one month lag, was liquidated on December 31, 2020.
(2)The difference between the fair value of Plan assets above and the amount used in determining the funded status is due to interest receivable and net receivable/payable for unsettled trades, which is not required to be included in the fair value hierarchy.
Qualified Pension BenefitsDecember 31, 2017
Financial AssetsTotal Level 1 Level 2
Cash and cash equivalents:     
Short-term investment funds$90.1
 $
 $90.1
Equity securities:     
Preferred stock5.6
 5.6
 
Mutual funds- U.S. listed large cap8.3
 8.3
 
Fixed maturity securities:     
U.S. & foreign government and government agencies and authorities184.9
 
 184.9
Corporate- U.S. & foreign investment grade314.7
 
 314.7
Corporate- U.S. & foreign high yield78.4
 
 78.4
Derivatives:     
Interest rate swap14.4
 
 14.4
Other investments measured at net asset value (1)
118.6
 
 
Total financial assets$815.0
(2) 
$13.9
 $682.5
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(1)In accordance with fair value measurements and disclosures guidance, certain investments that are measured at fair value using the net asset value practical expedient have not been classified in the fair value hierarchy. The net asset value of $53.6 million, $8.7 million and $56.3 million for the period ending December 31, 2017 is used as a practical expedient to fair value of the multi-strategy hedge fund, private equity fund and real estate fund, respectively.
(2)The difference between the fair value of plan assets above and the amount used in determining the funded status is due to interest receivable which is not required to be included in the fair value hierarchy.
Retirement Health BenefitsDecember 31, 2017
Financial AssetsTotal Level 1 Level 2
Cash and cash equivalents:     
Short-term investment funds$5.5
 $
 $5.5
Equity securities:     
Preferred stock0.3
 0.3
 
Mutual funds- U.S. listed large cap0.5
 0.5
 
Fixed maturity securities:     
U.S. & foreign government and government agencies and authorities11.2
 
 11.2
Corporate- U.S. & foreign investment grade19.0
 
 19.0
Corporate- U.S. & foreign high yield4.7
 
 4.7
Derivatives:     
Interest rate swap0.9
 
 0.9
Other investments measured at net asset value (1)
7.2
 
 
Total financial assets$49.3
(2) 
$0.8
 $41.3
(1)In accordance with fair value measurements and disclosures guidance, certain investments that are measured at fair value using the net asset value practical expedient have not been classified in the fair value hierarchy. The net asset value of $3.3 million, $0.5 million and $3.4 million for the period ending December 31, 2017 is used as a practical expedient to fair value of the multi-strategy hedge fund, private equity fund and real estate fund, respectively.
(2)The difference between the fair value of plan assets above and the amount used in determining the funded status is due to interest receivable which is not required to be included in the fair value hierarchy.

The fair value hierarchy for the Company’s qualified pension plan and other post retirementpostretirement benefit plan assets at December 31, 20162019 by asset category, is as follows: 
Qualified Pension BenefitsDecember 31, 2019
Financial AssetsTotal Level 1Level 2
Cash and cash equivalents:
Short-term investment funds$9.7 $$9.7 
Equity securities:
Preferred stock2.6 2.6 
Mutual funds- U.S. listed large cap22.1 22.1 
Fixed maturity securities:
U.S. & foreign government and government agencies and authorities133.0 133.0 
Corporate- U.S. & foreign investment grade477.4 477.4 
Corporate- U.S. & foreign high yield48.8 48.8 
Other investments measured at net asset value (1)
109.7 — — 
Total financial assets (2)
$803.3 $24.7 $668.9 
Qualified Pension BenefitsDecember 31, 2016
Financial AssetsTotal Level 1 Level 2
Cash and cash equivalents:     
Short-term investment funds$29.6
 $
 $29.6
Equity securities:     
Common stock- U.S. listed small cap79.9
 79.9
 
Preferred stock4.1
 4.1
 
Mutual funds- U.S. listed large cap33.0
 33.0
 
Fixed maturity securities:     
U.S. & foreign government and government agencies and authorities133.2
 
 133.2
Corporate- U.S. & foreign investment grade246.7
 
 246.7
Corporate- U.S. & foreign high yield61.0
 
 61.0
Derivatives:     
Interest rate swap14.0
 
 14.0
Other investments measured at net asset value (1)
182.2
 
 
Total financial assets$783.7
(2) 
$117.0
 $484.5
(1)
(1)In accordance with fair value measurements and disclosures guidance, certain investments that are measured at fair value using the net asset value practical expedient have not been classified in the fair value hierarchy. The net asset values of $39.3 million, $8.4 million and $62.0 million as of December 31, 2019 are measured at fair value using the net asset value practical expedient have not been classified in the fair value hierarchy. The net asset value of $61.7 million, $7.3 million, $53.0 million and $60.2 million for the period ending December 31, 2016 is used as a practical expedient to fair value of the multi-strategy hedge fund, private equity fund and real estate fund and common/collective trust fund, respectively.
(2)The difference between the fair value of plan assets above and the amount used in determining the funded status is due to interest receivable which is not required to be included in the fair value hierarchy.

Retirement Health BenefitsDecember 31, 2016
Financial AssetsTotal Level 1 Level 2
Cash and cash equivalents:     
Short-term investment funds$1.8
 $
 $1.8
Equity securities:     
Common stock- U.S. listed small cap4.9
 4.9
 
Preferred stock0.3
 0.3
 
Mutual funds- U.S. listed large cap2.0
 2.0
 
Fixed maturity securities:     
U.S. & foreign government and government agencies and authorities8.1
 
 8.1
Corporate- U.S. & foreign investment grade15.1
 
 15.1
Corporate- U.S. & foreign high yield3.7
 
 3.7
Derivatives:     
Interest rate swap0.9
 
 0.9
Other investments measured at net asset value (1)
11.1
 
 
Total financial assets$47.9
(2) 
$7.2
 $29.6
(2)The difference between the fair value of Plan assets above and the amount used in determining the funded status is due to interest receivable and net receivable/payable for unsettled trades, which is not required to be included in the fair value hierarchy.
(1)In accordance with fair value measurements and disclosures guidance, certain investments that are measured at fair value using the net asset value practical expedient have not been classified in the fair value hierarchy. The net asset value of $3.8 million, $0.4 million, $3.2 million and $3.7 million for the period ending December 31, 2016 is used as a practical expedient to fair value of the multi-strategy hedge fund, private equity fund and real estate fund, respectively.
(2)The difference between the fair value of plan assets above and the amount used in determining the funded status is due to interest receivable which is not required to be included in the fair value hierarchy.

Retirement Health BenefitsDecember 31, 2019
Financial AssetsTotal Level 1Level 2
Cash and cash equivalents:
Short-term investment funds$0.5 $$0.5 
Equity securities:
Preferred stock0.1 0.1 
Mutual funds- U.S. listed large cap1.2 1.2 
Fixed maturity securities:
U.S. & foreign government and government agencies and authorities7.2 7.2 
Corporate- U.S. & foreign investment grade26.0 26.0 
Corporate- U.S. & foreign high yield2.7 2.7 
Other investments measured at net asset value (1)
6.0 — — 
Total financial assets (2)
$43.7 $1.3 $36.4 
(1)In accordance with fair value measurements and disclosures guidance, certain investments that are measured at fair value using the net asset value practical expedient have not been classified in the fair value hierarchy. The net asset values of $2.1 million, $0.5 million and $3.4 million as of December 31, 2019 are used as a practical expedient to fair value of the multi-strategy hedge fund, private equity fund and real estate fund, respectively.
(2)The difference between the fair value of Plan assets above and the amount used in determining the funded status is due to interest receivable and net receivable/payable for unsettled trades, which is not required to be included in the fair value hierarchy.
Level 1 and Level 2 securities are valued using various observable market inputs obtained from a pricing service. The pricing service prepares estimates of fair value measurements for ourthe Company’s Level 2 securities using proprietary valuation models based on techniques such as matrix pricing which include observable market inputs. Observable market inputs for Level 1 and Level 2 securities are consistent with the observable market inputs described in Note 7 - Fair Value Disclosures.
10.
The Company obtains one price for each investment. A quarterly analysis is performed to assess if the evaluated prices represent a reasonable estimate of their fair value. This process involves quantitative and qualitative analysis and is overseen by benefits, investment and accounting professionals. Examples of procedures performed include, but are not limited to, initial and on-going review of pricing service methodologies, review of pricing statistics and trends, and comparison of prices for certain securities with two different appropriate price sources for reasonableness. Following this analysis, the Company uses the best estimate of fair value based upon all available inputs. The pricing service provides information regarding their pricing procedures so that the Company can properly categorize the Plans’ financial assets in the fair value hierarchy.
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Due to the Plan's current funding status, no contributions are expected to be made to its qualified pension plan in 2018. No contributions are expected to be made to the retirement health benefit plan in 2018.

The following pension benefits are expected to be paid over the next ten-year period:
Pension
Benefits
Retirement
Health
Benefits
2021$53.6 $5.2 
202262.8 5.4 
202352.4 5.5 
202452.7 5.5 
202552.0 
2026 - 2030256.7 
Total$530.2 $21.6 
 
Pension
Benefits
 
Retirement
Health
Benefits
2018$49.5
 $5.8
201946.5
 6.0
202055.8
 6.2
202147.0
 6.3
202247.3
 6.5
2023 - 2027254.6
 33.0
Total$500.7
 $63.8


Defined Contribution Plan
The Company and its subsidiaries participate in a defined contribution plan covering substantially all employees. The defined contribution plan provides benefits payable to participants on retirement or disability and to beneficiaries of

participants in the event of the participant’s death. The amounts expensed by the Company related to this plan were $37.0$41.3 million, $60.9$38.4 million (includingand $36.9 million for the special contribution referenced below) and $44.5 million in 2017, 2016, and 2015, respectively.

During 2016, in connection with the pension freeze, the Company provided a special, one-time contribution of 3% of eligible pay into the defined contribution plan for all active employees as ofyears ended December 31, 2016. Employees whose employment ends between March 12020, 2019 and December 30, 2016 due to death, total disability, retirement (as defined in the Plan) or as part of an involuntary termination without cause initiated by the Company were also eligible. The Company incurred $22.5 million in connection with this special, one-time contribution as of December 31, 2016.2018, respectively.
23.25. Earnings per Common Share  
The following table presents net income, the weighted average common shares used in calculating basic earnings per common share ("EPS")EPS and those used in calculating diluted EPS for each period presented below.Diluted EPS reflects the incremental common shares from: (1) common shares issuable upon vesting of PSUs and ESPP using the treasury stock method; and (2) common shares issuable upon conversion of the MCPS using the if-converted method. Refer to Notes 20 and 21 for further information regarding potential common stock issuances. The outstanding RSUs have non-forfeitable rights to dividend equivalents and are therefore included in calculating basic and diluted EPS under the two-class method.
 Years Ended December 31,
 2017 2016 2015
Numerator     
Net income$519.6
 $565.4
 $141.6
Deduct dividends paid(119.0) (125.4) (94.2)
Undistributed earnings$400.6
 $440.0
 $47.4
Denominator     
Weighted average shares outstanding used in basic earnings per share
  calculations
54,986,654
 61,261,288
 68,163,825
Incremental common shares from:     
PSUs284,835
 632,731
 789,547
ESPP39,543
 40,755
 63,837
Weighted average shares used in diluted earnings per share calculations55,311,032
 61,934,774
 69,017,209
Earnings per common share – Basic     
Distributed earnings$2.16
 $2.05
 $1.38
Undistributed earnings7.29
 7.18
 0.70
Net income$9.45
 $9.23
 $2.08
Earnings per common share – Diluted     
Distributed earnings$2.15
 $2.03
 $1.36
Undistributed earnings7.24
 7.10
 0.69
Net income$9.39
 $9.13
 $2.05
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 Years Ended December 31,
 202020192018
Numerator
Net income attributable to stockholders$441.8 $382.6 $251.0 
Less: Preferred stock dividends(18.7)(18.7)(14.2)
Net income attributable to common stockholders423.1 363.9 236.8 
Less: Common stock dividends paid(154.6)(151.4)(133.8)
Undistributed earnings$268.5 $212.5 $103.0 
Denominator
Weighted average common shares outstanding used in basic earnings per common share calculations60,114,670 61,942,969 59,239,608 
Incremental common shares from:
PSUs311,712 332,873 260,904 
ESPP51,631 37,626 45,012 
MCPS2,701,925 
Weighted average common shares used in diluted earnings per common share calculations63,179,938 62,313,468 59,545,524 
Earnings per common share – Basic
Distributed earnings$2.57 $2.44 $2.26 
Undistributed earnings4.47 3.43 1.74 
Net income attributable to common stockholders$7.04 $5.87 $4.00 
Earnings per common share – Diluted
Distributed earnings$2.45 $2.43 $2.25 
Undistributed earnings4.54 3.41 1.73 
Net income attributable to common stockholders$6.99 $5.84 $3.98 
 
Average PSUs totaling 68,11058, 20 and 2,74739,065 for the yearyears ended December 31, 20172020, 2019 and 2016,2018, respectively, were outstanding but were anti-dilutive and thus not included in the computation of diluted EPS under the treasury stock method. There were no anti-dilutive PSUs outstandingAverage MCPS totaling 2,695,025 and 2,357,090 for the years ended December 31, 2015.


2019 and 2018, respectively, were anti-dilutive and thus not included in the computation of diluted EPS under the if-converted method.
24.
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26. Quarterly Results of Operations (Unaudited) 
The Company’s quarterly results of operations for the years ended December 31, 20172020 and 20162019 are summarized in the tables below:
 Three Month Periods Ended
 March 31 June 30 September 30 December 31
2017       
Total revenues$1,551.5
 $1,600.5
 $1,586.4
 $1,676.6
Income (loss) before provision (benefit) for income taxes215.1
 178.7
 (107.6) 158.3
Net income (loss)143.8
 120.2
 (57.3) 312.9
Basic per share data:       
Income (loss) before provision (benefit) for income taxes$3.83
 $3.24
 $(1.97) $2.93
Net income (loss)$2.56
 $2.18
 $(1.05) $5.79
Diluted* per share data:       
Income (loss) before provision (benefit) for income taxes$3.79
 $3.22
 $(1.97) $2.91
Net income (loss)$2.53
 $2.16
 $(1.05) $5.76
        
 March 31 June 30 September 30 December 31
2016       
Total revenues$2,147.5
 $1,797.8
 $1,834.1
 $1,752.4
Income before provision for income taxes337.6
 235.5
 220.9
 54.6
Net income220.4
 169.3
 144.4
 31.3
Basic per share data:       
Income before provision for income taxes$5.19
 $3.78
 $3.66
 $0.95
Net income$3.38
 $2.72
 $2.40
 $0.54
Diluted per share data:       
Income before provision for income taxes$5.12
 $3.75
 $3.63
 $0.94
Net income$3.34
 $2.70
 $2.37
 $0.54

 Three Month Periods Ended
 March 31June 30September 30December 31
2020
Total revenues$2,565.6 $2,471.6 $2,502.5 $2,555.1 
Income (loss) before provision for income taxes109.2 226.8 (4.1)183.4 
Net income (loss) attributable to common stockholders150.0 173.5 (34.9)134.5 
Basic per share data:
Income (loss) before provision for income taxes$1.80 $3.76 $(0.07)$3.09 
Net income (loss)$2.48 $2.87 $(0.58)$2.27 
Diluted per share data (1):
Income (loss) before provision for income taxes$1.72 $3.58 $(0.07)$2.94 
Net income (loss)$2.43 $2.81 $(0.58)$2.23 
 March 31June 30September 30December 31
2019
Total revenues$2,435.6 $2,545.5 $2,499.3 $2,606.4 
Income (loss) before provision for income taxes217.0 183.3 (24.6)178.8 
Net income (loss) attributable to common stockholders161.0 139.5 (59.5)122.9 
Basic per share data:
Income (loss) before provision for income taxes$3.47 $2.95 $(0.40)$2.92 
Net income (loss)$2.57 $2.24 $(0.96)$2.01 
Diluted per share data (1):
Income (loss) before provision for income taxes$3.30 $2.81 $(0.40)$2.78 
Net income (loss)$2.52 $2.21 $(0.96)$1.98 
*
(1)In accordance with earnings per share guidance, diluted per common share amounts are computed in the same manner as basic per common share amounts when a loss from operations exists.

Fourth quarter 20172020 and third quarter 2020 results were primarily affected byinclude $27.3 million and $87.0 million after-tax reportable catastrophes, respectively, due to several storms including Hurricane Laura. Third quarter 2020 results also include a one-time $177.0$137.8 million tax benefit from the reduction of net deferred tax liabilities following the enactmentimpairment of the U.S. Tax Cuts and Jobs Act. Fourth quarter 2017 results included adjustmentsgoodwill related to the understatement of income from certain Lifestyle mobile and vehicle service contracts, primarily relatedGlobal Preneed reporting unit (refer to 2017, 2016 and 2015. These adjustments resulted in an increase to fourth quarter 2017 net income of $5.4 million.
Third quarter 2017Note 15). First Quarter 2020 results reflect the impact of $191.8a $79.3 million tax benefit related to the CARES Act, which allows the carryback of net operating losses to years taxed at higher federal income tax rates. Refer to Note 12 for additional information.
Fourth quarter 2019 and third quarter 2019 results reflect the impact of $32.5 million and $124.8 million after-tax charges related to the investment in Iké, respectively. Refer to Note 4 for additional information. Third quarter 2019 results also reflect the impact of $36.3 million after-tax reportable catastrophes, (reportable catastrophe losses, net of reinsurance and client profit sharing adjustments, and including reinstatement and other premiums), primarily related to Hurricanes Harvey, IrmaHurricane Dorian, and Maria.a $9.9 million after-tax reduction to net income to adjust for the net over-capitalization of deferred acquisition costs, primarily at one of the Global Preneed international subsidiaries, occurring over a ten-year period.
Second quarter 2017 results included adjustments
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27. Commitments and Contingencies
Risks and Uncertainties
The Company continues to closely monitor developments related to the understatement of income from certain Lifestyle vehicle and extended service contracts, primarily relatedCOVID-19 pandemic to 2016 and 2015. These adjustments resulted in an increase to second quarter 2017 net income of $3.7 million.
As previously disclosed, the Company sold its Assurant Employee Benefits segment on March 1, 2016. Fourth quarter 2016 results were primarily affected by higher reportable catastrophe losses and declines in premium due toassess the ongoing normalizationimpact on its business, results of lender-placed insuranceoperations and financial condition. While still evolving, the COVID-19 pandemic has caused significant global economic and financial market disruption, resulting in Global Housing. Fourth quarter 2016 results included adjustments relatedincreased financial market volatility, business and operational challenges such as the temporary closures of businesses, and overall diminished expectations for the economy and the financial markets.
At this time, it is not possible to estimate how long it will take to halt the understatement of health & welfare liabilities, primarily related to expenses incurred in the first half of 2016. These adjustments resulted in a decrease to fourth quarter 2016 net income of $5.1 million.
We performed both a qualitative and quantitative assessmentspread of the materiality ofvirus or the adjustments and concludedlong-term effects that the effects were not materialCOVID-19 pandemic could have on the economy or the Company’s business. The extent to our financial position,which the COVID-19 pandemic impacts the Company’s business, results of operations or cash flows for any previously reported quarterlyfinancial condition will depend on future developments which are highly uncertain and difficult to predict, including the severity and duration of the pandemic and the actions taken by government authorities and other third parties to contain or annualaddress its impact. Even after the COVID-19 outbreak has subsided, the Company may experience materially adverse impacts to its business, results of operations and financial statements or forcondition as a result of the current period in which they were adjusted.


25. Commitments and Contingenciespandemic’s global economic impact.
Leases

The Company and its subsidiaries lease office space and equipment under operating lease arrangements. Certain facility leases contain escalation clauses based on increases in the lessors’ operating expenses. At
As of December 31, 2017,2020 and 2019, the aggregate future minimum lease payments under theseliability was $77.7 million and $76.4 million, respectively, included in accounts payable and other liabilities in the consolidated balance sheets. As of December 31, 2020 and 2019, the right-of-use asset was $67.0 million and $69.5 million, respectively, included in other assets in the consolidated balance sheets. For the years ended December 31, 2020 and 2019, the operating lease agreements that have initial or non-cancelablecost recognized for leases with terms in excess of one year are:12 months was $23.8 million and $22.1 million, respectively, and related cash outflows reducing the lease liability were $22.7 million and $21.3 million, respectively. At December 31, 2020, the weighted average remaining lease term and discount rate was 6.0 years and 4.0%, respectively. At December 31, 2019, the weighted average remaining lease term and discount rate was 7.0 years and 4.4%, respectively. For the years ended December 31, 2020 and 2019, the short-term lease cost recognized for leases with terms of 12 months or less was $3.4 million and $4.2 million, respectively.
At December 31, 2020, the lease liability by maturity is as follows:
2018$21.6
201916.4
202013.1
20219.8
20225.2
Thereafter3.1
Total minimum future lease payments (a)$69.2
2021$23.0 
202216.9 
202313.3 
202410.0 
20256.2 
Thereafter19.5 
Total future lease payments88.9 
Less: Imputed interest(11.2)
Total lease liability$77.7 

 (a) Minimum future lease payments exclude $0.8 million of sublease rental income.
Rent expense was $23.8 million, $26.5 million and $31.8$27.4 million for 2017, 2016 and 2015, respectively.the year ended December 31, 2018. Sublease income was $5.9$0.7 million $5.6 million and $2.4 million in 2017, 2016 and 2015, respectively.
Future minimum payments under purchase agreements totaled $13.5 million as offor the year ended December 31, 2017, with payment of $4.5 million each due in 2018, 2019 and 2020.2018.

Letters of Credit
In the normal course of business, letters of credit are issued primarily to support reinsurance arrangements in which the Company is the reinsurer. These letters of credit are supported by commitments under which the Company is required to indemnify the financial institution issuing the letter of credit if the letter of credit is drawn. The Company had $18.1$7.6 million and $17.2$12.1 million of letters of credit outstanding as of December 31, 20172020 and 2016,2019, respectively.
Legal and Regulatory Matters
In January 2015, at the request of the Indiana Department of Insurance, the National Association of Insurance Commissioners (the "NAIC") authorized a multistate targeted market conduct examination regarding the Company's lender placed insurance products. Various underwriting companies, including American Security Insurance Company, are subject to the examination. In December 2016, the Company reached a Regulatory Settlement Agreement (the "RSA") with the participating regulators to resolve the issues raised in the market conduct examination and a separate agreement with the Minnesota Department of Commerce to settle its lender-placed insurance market conduct examination (together with the RSA, the “Settlement Agreements”). The terms of the Settlement Agreements took effect in the first quarter of 2017. They resolve outstanding regulatory matters related to lender-placed insurance within the scope of the examinations and align lender-placed business practices with procedures already implemented across much of the Company's lender-placed business. In April 2017, the Company paid $85.0 million to the participating jurisdictions for examination, compliance and monitoring costs. In accordance with the RSA, the Company will also re-file its lender-placed insurance rates at least once every four years, and modify certain lender-placed business practices to which other significant providers in the lender-placed market will also be subject. The state insurance regulatory agencies have also imposed similar requirements and restrictions on other existing writers of lender-placed insurance and future entrants.        
In addition, as previously disclosed, the Company is involved in a variety of litigation and legal and regulatory proceedings relating to its current and past business operations and, from time to time, it may become involved in other such actions. In particular, the Company is a defendant in class actions in a number of jurisdictions regarding its lender-placed insurance programs. These cases assert a variety of claims under a number of legal theories. The plaintiffs seek premium refunds and other relief. The Company continues to defend itself vigorously in these class actions. We haveproceedings. The Company has participated and may participate in settlements on terms that we consider reasonable given the strength of our defenses and other factors.Company considers reasonable.
In July 2007 an Assurant subsidiary acquired Swansure Group, a privately held U.K. company, which owned D&D Homecare Limited (“D&D”). D&D was a packager of mortgages and certain insurance products, including Payment Protection Insurance (“PPI”) policies that, for a period of time, were underwritten by an Assurant subsidiary and sold by various alleged agents, including Carrington Carr Home Finance Limited (“CCHFL”), which is now in administration. In early 2014, as a result of consumer complaints alleging that CCHFL missold certain D&D-packaged PPI policies between August 8, 2003 and
F-81



November 1, 2004, the U.K. Financial Ombudsman Service (“FOS”) requested that an Assurant subsidiary, Assurant Intermediary Limited (“AIL”), review complaints relating to CCHFL’s sale of such PPI policies. In late 2015, the FOS issued a provisional decision in favor of AIL’s challenge to the FOS’s jurisdiction on the CCHF population of cases. The provisional decision also provided the parties with the opportunity to provide further submissions before a final decision would be confirmed. In February 2016, the FOS confirmed the provisional decision in favor of AIL.
The Company has established an accrued liability for variouscertain legal and regulatory proceedings. However, theThe possible loss or range of loss resulting from such litigation and regulatory proceedings, if any, in excess of the amounts accrued is inherently unpredictable and uncertain. Consequently, no estimate can be made of any possible loss or range of loss in excess of the accrual. Although the Company cannot predict the outcome of any pending legal or regulatory action,proceeding, or the potential losses, fines, penalties or equitable relief, if any, that may result, it is possible that such outcome could have a material adverse effect on the Company’s consolidated results of operations or cash flows for an individual reporting period. However, on the basis of currently available information, management does not believe that the pending matters are likely to have a material adverse effect, individually or in the aggregate, on the Company’s financial condition.
Guaranty Fund Assessments
Under state guaranty association laws, certain insurance companies can be assessed (up to prescribed limits) for certain obligations to the policyholders and claimants of impaired or insolvent insurance companies that write the same line or similar lines of business. In 2009, the Pennsylvania Insurance Commissioner (the “Commissioner”) placed long-term care insurer Penn Treaty Network America Insurance Company and one of its subsidiaries (collectively, “Penn Treaty”) in rehabilitation, an intermediate action before insolvency, and subsequently petitioned a state court to convert the rehabilitation into a liquidation. The state court began a hearing in July 2015 to consider the Commissioner’s most recent proposed rehabilitation plan, which contemplates a partial liquidation of Penn Treaty.  Given developments in 2016, and the apparent inevitable liquidation of Penn Treaty, the Company accrued $12.5 million for its estimated share of guaranty association assessments in the fourth quarter of 2016. In March 2017, the order of liquidation was granted. During the year ended December 31, 2017, the Company accrued an additional $3.0 million due to a revised estimated total loss of liability and has a net liability of $6.5 million as of December 31, 2017 for remaining obligations related to the insolvency.
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26. Acquisitions
On February 1, 2017, the Company acquired 100% of Green Tree Insurance Holdings, Corp. and its subsidiaries Green Tree Insurance Agency and Green Tree Insurance Agency Reinsurance Limited (collectively “Green Tree”) for $125.0 million in cash with a potential earn-out of up to $25.0 million, based on future performance. Green Tree sells housing protection products, including voluntary homeowners’ and manufactured housing policies, and other insurance products. In connection with the acquisition, the Company recorded $10.4 million of net liabilities, $77.5 million of agency relationship and renewal rights intangible assets, all of which are amortizable over periods ranging from 7 to 16 years, and $57.9 million of goodwill, none of which is tax-deductible. The primary factors contributing to the recognition of goodwill is future expected growth of this business and operating synergies within Global Housing. Subsequent to the initial purchase accounting, the Company decreased intangible assets by $7.9 million, with an offset to increase goodwill by $7.9 million. Such changes were made in connection with information assessed during the measurement period related to the Company's finalization of purchase accounting.
On July 1, 2016, the Company acquired 100% of American Title, Inc., a leader in title and valuation services for home equity lenders. The acquisition-date fair value of the initial cash consideration totaled $45.0 million, with a possible earn-out payment based on future expected revenue and gross profits. The contingent payment was determined to have no initial value based on the Company's assessment that the underlying conditions would not be met. However, this may change over time, with any resulting adjustments recorded in earnings when a change in estimated payment is determined. In connection with the acquisition, the Company recorded $32.4 million of customer and technology-based intangible assets, all of which are amortizable over periods ranging from 1 to 12.5 years, and $8.5 million of goodwill, none of which is tax-deductible. The primary factor contributing to the recognition of goodwill is future expected growth of this business within Global Housing.
On March 14, 2016, the Company acquired certain renewal rights to the National Flood Insurance Program block of business of Nationwide Mutual Insurance Company. The estimated acquisition-date fair value of the consideration transferred totaled $20.3 million, which consists of an initial cash payment of $1.0 million and an expected contingent payment of $19.3 million. The contingent consideration arrangement is based on future expected revenue. In connection with this asset acquisition, the Company recorded $20.3 million of renewal rights intangible assets which are amortizable over a five-year period. The contingent payment may change over time, with any resulting adjustments recorded in earnings when a change in estimated payment is determined.

None of the acquisitions were deemed material to warrant providing pro-forma financial statements.
There were no material acquisitions in 2015.
27. Subsequent Events
The Warranty Group Acquisition
On January 8, 2018, the Company entered into an Amended and Restated Agreement and Plan of Merger (the “A&R Merger Agreement”), with TWG Holdings Limited, a Bermuda limited company (“TWG Holdings,” and together with its subsidiaries, “TWG”), TWG Re, Ltd., a corporation incorporated in the Cayman Islands (“TWG Re”), Arbor Merger Sub, Inc., a Delaware corporation and a direct wholly owned subsidiary of TWG Holdings (“TWG Merger Sub”) and Spartan Merger Sub, Ltd., a Bermuda exempted limited company and a direct wholly owned subsidiary of Assurant (“Merger Sub”). The A&R Merger Agreement amends and restates in its entirety that certain Agreement and Plan of Merger entered into by the Company, TWG, TWG Re and TWG Merger Sub on October 17, 2017 (the “Original Merger Agreement”). Under the terms of the A&R Merger Agreement and subject to the satisfaction or waiver of the conditions therein, in lieu of the transactions contemplated by the Original Merger Agreement, Assurant will acquire TWG through a transaction in which Merger Sub will merge with and into TWG, with TWG continuing as the surviving corporation and as a wholly owned subsidiary of Assurant. TWG is a global provider of protection plans and related programs and a portfolio company of TPG Capital, a private equity company.
As a result of the proposed acquisition, the equityholders of TWG will receive consideration of 10,400,000 shares of Assurant common stock, which represents approximately 19.8% of Assurant’s currently outstanding shares of common stock, and cash. The cash consideration is subject to a collar mechanism based on the change between Assurant’s 10-day volume-weighted average stock price at the time of closing (the “closing price”) and $95.4762, the reference price as set forth in the A&R Merger Agreement. Pursuant to the collar mechanism, the cash consideration may increase or decrease by the value of the difference between the closing price and the reference price if the percentage change is no more than 10% (in either direction). There is no further adjustment to the cash consideration if the percentage change between the two prices is within 10% - 20% (in either direction). In the event that the percentage change is greater than 20% (in either direction), the disadvantaged party may terminate the agreement unless the other party elects to cure by adjusting the consideration to be received by the TWG Holdings equityholders. Assuming an increase or decrease with respect to the reference price of not more than 10%, the total cash consideration would range from approximately $800.0 million to $1.00 billion, depending on Assurant’s stock price at closing.
The transaction remains valued at $1.90 billion in equity value or $2.50 billion of enterprise value, including TWG's existing debt. The Company currently expects to finance the cash consideration and repayment of $591.3 million of TWG's existing debt through a combination of external financing and available cash at the holding company at the time of close. Refer to Note 16 for more information related to debt agreements.
The transaction is expected to close in the second quarter of 2018, subject to the receipt of regulatory approvals and other customary closing conditions.


Assurant, Inc.
 
Schedule I – Summary of Investments Other–Than–Other – Than – Investments in Related Parties
December 31, 2017
December 31, 2020
Cost or
Amortized Cost
Fair ValueAmount at which
shown in balance
sheet
 (in millions)
Fixed maturity securities:
U.S. government and government agencies and authorities$98.7 $104.7 $104.7 
States, municipalities and political subdivisions287.9 323.1 323.1 
Foreign governments886.3 1,039.9 1,039.9 
Asset-backed551.7 564.5 564.5 
Commercial mortgage-backed327.5 347.4 347.4 
Residential mortgage-backed1,017.5 1,103.8 1,103.8 
U.S. corporate6,080.2 7,300.2 7,300.2 
Foreign corporate2,282.6 2,665.4 2,665.4 
Total fixed maturity securities11,532.4 13,449.0 13,449.0 
Equity securities:
Common stocks16.6 22.6 22.6 
Non-redeemable preferred stocks298.4 339.2 339.2 
Mutual funds38.8 42.3 42.3 
Total equity securities353.8 404.1 404.1 
Commercial mortgage loans on real estate754.3 824.1 754.3 
Short-term investments333.2 333.2 333.2 
Other investments738.8 738.8 738.8 
Total investments$13,712.5 $15,749.2 $15,679.4 
 
Cost or
Amortized Cost
 Fair Value 
Amount at which
shown in balance
sheet
 (in millions)
Fixed maturity securities:     
U.S. government and government agencies and authorities$180.6
 $182.6
 $182.6
States, municipalities and political subdivisions302.3
 326.2
 326.2
Foreign governments524.8
 596.8
 596.8
Asset-backed188.4
 190.2
 190.2
Commercial mortgage-backed38.6
 38.1
 38.1
Residential mortgage-backed1,084.2
 1,109.4
 1,109.4
U.S. corporate4,774.2
 5,371.3
 5,371.3
Foreign corporate1,663.4
 1,848.0
 1,848.0
Total fixed maturity securities8,756.5
 9,662.6
 9,662.6
Equity securities:     
Common stocks9.3
 17.7
 17.7
Non-redeemable preferred stocks307.0
 350.3
 350.3
Total equity securities316.3
 368.0
 368.0
Commercial mortgage loans on real estate670.2
 679.2
 670.2
Short-term investments284.1
 284.1
 284.1
Other investments568.6
 568.6
 568.6
Total investments$10,595.7
 $11,562.5
 $11,553.5


F-83


Assurant, Inc.
 
Schedule II – Condensed Balance Sheet (Parent Only)

 December 31,
 20202019
 (in millions, except number
of shares)
Assets
Investments:
Equity investment in subsidiaries$7,620.2 $6,915.8 
Fixed maturity securities available for sale, at fair value (amortized cost – $127.6 and $256.6 at December 31, 2020 and 2019, respectively)139.2 269.5 
Equity securities at fair value4.7 6.4 
Short-term investments8.1 2.7 
Other investments108.7 112.7 
Total investments7,880.9 7,307.1 
Cash and cash equivalents277.4 256.7 
Receivable from subsidiaries, net47.4 74.8 
Income tax receivable41.4 
Accrued investment income1.2 2.3 
Property and equipment, at cost less accumulated depreciation190.0 174.8 
Other assets70.9 77.4 
Total assets$8,509.2 $7,893.1 
Liabilities
Accounts payable and other liabilities$304.9 $222.1 
Income tax payable11.3 
Debt2,252.9 2,006.9 
Total liabilities2,557.8 2,240.3 
Commitments and Contingencies00
Stockholders’ equity
6.50% Series D mandatory convertible preferred stock, par value $1.00 per share, 2,875,000 shares authorized, issued and outstanding at December 31, 2020 and 2019, respectively2.9 2.9 
Common stock, par value $0.01 per share, 800,000,000 shares authorized, 62,967,808 and 161,607,866 shares issued and 57,967,808 and 59,945,893 shares outstanding at December 31, 2020 and 2019, respectively0.6 1.6 
Additional paid-in capital1,956.8 4,537.7 
Retained earnings3,548.7 5,966.4 
Accumulated other comprehensive income709.8 411.5 
Treasury stock, at cost; 5,000,000 and 101,661,973 shares at December 31, 2020 and 2019, respectively(267.4)(5,267.3)
Total stockholders’ equity5,951.4 5,652.8 
Total liabilities and stockholders’ equity$8,509.2 $7,893.1 
 December 31,
 2017 2016
 
(in millions except number
of shares)
Assets   
Investments:   
Equity investment in subsidiaries$4,674.3
 $4,147.6
Fixed maturity securities available for sale, at fair value (amortized cost – $375.4 in 2017 and $428.7 in 2016)382.2
 429.2
Equity securities available for sale, at fair value (amortized cost – $14.6 in 2017 and $20.3 in 2016)16.1
 21.1
Short-term investments14.2
 220.0
Other investments115.9
 92.4
Total investments5,202.7
 4,910.3
Cash and cash equivalents136.0
 264.8
Receivable from subsidiaries, net58.4
 42.5
Income tax receivable26.8
 
Accrued investment income3.8
 4.9
Property and equipment, at cost less accumulated depreciation118.1
 134.3
Other assets39.7
 27.5
Total assets$5,585.5
 $5,384.3
Liabilities   
Accounts payable and other liabilities$246.7
 $198.9
Income tax payable
 20.3
Debt1,068.2
 1,067.0
Total liabilities1,314.9
 1,286.2
Commitments and Contingencies

 

Stockholders’ equity   
Common stock, par value $0.01 per share, 800,000,000 shares authorized, 52,417,812 and 55,941,480 shares outstanding at December 31, 2017 and 2016, respectively1.5
 1.5
Additional paid-in capital3,197.9
 3,175.9
Retained earnings5,697.3
 5,296.7
Accumulated other comprehensive income234.0
 94.6
Treasury stock, at cost; 97,974,792 and 94,041,583 shares at December 31, 2017 and 2016, respectively(4,860.1) (4,470.6)
Total stockholders’ equity4,270.6
 4,098.1
Total liabilities and stockholders’ equity$5,585.5
 $5,384.3

See Accompanyingthe accompanying Notes to the Parent Only Condensed Financial Information of RegistrantStatements
F-84


Assurant, Inc.
 
Schedule II – Condensed Income Statement (Parent Only)
 
 Years Ended December 31,
 202020192018
 (in millions)
Revenues
Net investment income$3.4 $10.8 $14.7 
Net realized gains (losses) on investments4.2 1.1 (0.1)
Fees and other income239.7 205.2 106.0 
Equity in net income of subsidiaries607.7 593.6 453.9 
Total revenues855.0 810.7 574.5 
Expenses
General and administrative expenses376.9 333.9 269.9 
Interest expense104.5 110.6 100.3 
Loss on extinguishment of debt31.4 
Total expenses481.4 475.9 370.2 
Income before benefit for income taxes373.6 334.8 204.3 
Benefit for income taxes(69.1)(52.0)(48.3)
Net income442.7 386.8 252.6 
Less: Net income attributable to non-controlling interest(0.9)(4.2)(1.6)
Net income attributable to stockholders$441.8 $382.6 $251.0 
 Years Ended December 31,
 2017 2016 2015
 (in thousands)
Revenues     
Net investment income$11.0
 $7.3
 $7.3
Net realized (losses) gains on investments(1.0) 2.9
 12.5
Fees and other income138.8
 85.1
 96.0
Gain on pension plan curtailment
 29.6
 
Equity in net income of subsidiaries619.8
 641.2
 227.8
Total revenues768.6
 766.1
 343.6
Expenses     
General and administrative expenses246.0
 191.3
 223.9
Interest expense49.5
 57.6
 55.1
Loss on extinguishment of debt
 23.0
 
Total expenses295.5
 271.9
 279.0
Income before benefit for income taxes473.1
 494.2
 64.6
Benefit for income taxes46.5
 71.2
 77.0
Net income$519.6
 $565.4
 $141.6

See Accompanyingthe accompanying Notes to the Parent Only Condensed Financial Information of RegistrantStatements
F-85


Assurant, Inc.
 
Schedule II – Condensed Statements of Comprehensive Income (Parent Only)

Years Ended December 31,
202020192018
(in millions)
Net income$442.7 $386.8 $252.6 
Other comprehensive income (loss):
Change in unrealized gains on securities, net of taxes of $0, $(4.3) and $3.0 for the years ended December 31, 2020, 2019 and 2018, respectively0.1 16.3 (11.3)
Change in unrealized gains on derivative transactions, net of taxes of $0.6, $0.4 and $(4.9) for the years ended December 31, 2020, 2019 and 2018, respectively(2.3)(1.3)18.4 
Change in foreign currency translation, net of taxes of $0, $0 and $0 for the years ended December 31, 2020, 2019 and 2018, respectively(0.1)
Amortization of pension and postretirement unrecognized net periodic benefit cost and change in funded status, net of taxes of $(3.2), $1.1 and $3.4 for the years ended December 31, 2020, 2019 and 2018, respectively11.9 (4.2)(12.7)
Change in subsidiary other comprehensive income288.7 556.1 (431.9)
Total other comprehensive income (loss)298.3 566.9 (437.5)
Total comprehensive income (loss)741.0 953.7 (184.9)
Less: Net income attributable to non-controlling interest(0.9)(4.2)(1.6)
Total comprehensive income (loss) attributable to stockholders$740.1 $949.5 $(186.5)
 Years Ended December 31,
 2017 2016 2015
 (in millions)
Net income$519.6
 $565.4
 $141.6
Other comprehensive income (loss):     
Change in unrealized gains on securities, net of taxes of
    $(4.3), $(0.4), and $8.8, respectively
2.5
 2.5
 (7.9)
Change in foreign currency translation, net of taxes of
    $0.1, $(0.0), and $(0.0), respectively
(0.1) 
 0.1
Amortization of pension and postretirement
    unrecognized net periodic benefit cost and change in
    funded status, net of taxes of $11.0, $(35.2), an $(4.1),
    respectively
(20.4) 65.4
 7.6
Change in subsidiary other comprehensive income157.4
 (91.9) (437.0)
Total other comprehensive income (loss)139.4
 (24.0) (437.2)
Total comprehensive income (loss)$659.0
 $541.4
 $(295.6)

See Accompanyingthe accompanying Notes to the Parent Only Condensed Financial Information of RegistrantStatements
F-86


Assurant, Inc.
Schedule II – Condensed Cash Flows (Parent Only)
 Years Ended December 31,
 202020192018
 (in millions)
Operating Activities
Net cash provided by operating activities$644.0 $550.2 $548.8 
Investing Activities
Sales of:
Fixed maturity securities available for sale165.0 363.3 413.1 
Equity securities1.6 5.9 12.6 
Other invested assets9.6 15.8 74.1 
Property, buildings and equipment (1)37.3 3.3 0.1 
Subsidiary, net of cash transferred (2)31.5 
Maturities, calls, prepayments, and scheduled redemption of:
Fixed maturity securities available for sale17.4 16.2 26.2 
Purchases of:
Fixed maturity securities available for sale(45.7)(328.8)(372.8)
Equity securities(5.7)(2.8)
Other invested assets(3.6)(15.2)(38.8)
Property and equipment and other(82.9)(59.7)(31.9)
Subsidiary, net of cash transferred (3)(1,490.9)
Capital contributed to subsidiaries(592.2)(74.8)(61.0)
Return of capital contributions from subsidiaries139.2 24.9 14.0 
Change in short-term investments(5.4)11.5 
Net cash used in investing activities(359.7)(54.8)(1,415.1)
Financing Activities
Issuance of debt, net of issuance costs (Note 19 to the Consolidated Financial Statements)243.7 346.7 1,285.7 
Borrowings under secured revolving credit facility200.0 
Payments on secured revolving credit facility(200.0)
Repayment of debt, including tender offer premium(379.6)(350.0)
Issuance of mandatory convertible preferred stock, net of issuance costs (Note 19)276.4 
Acquisition of common stock(297.0)(271.8)(139.3)
Preferred stock dividends paid(18.7)(18.7)(14.2)
Common stock dividends paid(154.6)(151.3)(133.8)
Employee stock purchases and withholdings(10.3)13.3 1.4 
Proceeds from transfer of rights to ACA recoverables (Note 4 to the Consolidated Financial Statements)26.7 
Proceeds paid back on transfer of rights to ACA recoverable(26.7)
Other0.1 
Net cash (used in) provided by financing activities(263.6)(434.7)926.3 
Change in cash and cash equivalents20.7 60.7 60.0 
Cash and cash equivalents at beginning of period256.7 196.0 136.0 
Cash and cash equivalents at end of period$277.4 $256.7 $196.0 
(1)Amount for the year ended December 31, 2020 related to the sale of a building from the Parent to a subsidiary (which is eliminated for consolidated reporting).
(2)Amounts for the year ended December 31, 2018 relate to cash received from the sale of Time Insurance Company ($23.9 million). For additional information, refer to Note 4 to the Consolidated Financial Statements.
(3)Amounts for the year ended December 31, 2018 primarily consist of $1.49 billion of cash used to fund a portion of the total purchase of the TWG acquisition, inclusive of the $595.9 million repayment of pre-existing TWG debt at the acquisition date.
F-87


 Years Ended December 31,
 2017 2016 2015
 (in millions)
Operating Activities     
Net cash provided by operating activities$177.1
 $981.1
 $636.9
Investing Activities     
Sales of:     
Fixed maturity securities available for sale589.8
 441.0
 442.8
Equity securities available for sale9.7
 10.2
 32.3
Other invested assets3.6
 0.2
 0.4
Property, buildings and equipment26.2
 
 
Subsidiary (1)
 13.3
 
Maturities, calls, prepayments, and scheduled redemption of:     
Fixed maturity securities available for sale47.4
 17.1
 20.2
Purchases of:     
Fixed maturity securities available for sale(538.2) (480.2) (461.7)
Equity securities available for sale(3.9) (25.6) (13.3)
Other invested assets(24.1) (3.7) (2.7)
Property and equipment and other(23.5) (26.3) (47.5)
Capital contributed to subsidiaries(186.6) (86.5) (439.5)
Return of capital contributions from subsidiaries41.9
 3.6
 172.4
Change in short-term investments248.8
 154.9
 5.0
Net cash provided by (used in) investing activities191.1
 18.0
 (291.6)
Financing Activities     
Issuance of debt
 249.6
 
Repayment of debt, including extinguishment
 (373.0) 
Change in tax benefit from share-based payment arrangements
 5.6
 (4.0)
Acquisition of common stock(388.9) (863.1) (292.9)
Dividends paid(118.9) (125.3) (94.2)
Withholding on stock based compensation10.8
 13.1
 12.4
Net cash used in financing activities(497.0) (1,093.1) (378.7)
Cash included in held for sale assets
 4.7
 (4.7)
Change in cash and cash equivalents(128.8) (89.3) (38.1)
Cash and cash equivalents at beginning of period264.8
 354.1
 392.2
Cash and cash equivalents at end of period$136.0
 $264.8
 $354.1
(1)Includes amounts related to the sale of Assurant Employee Benefits. See Note 4 for further information.


See Accompanyingthe accompanying Notes to the Parent Only Condensed Financial Information of RegistrantStatements
F-88


Assurant, Inc.
Notes to the Parent Only Condensed Financial Information of RegistrantStatements

Assurant, Inc.'s’s (the Registrant)“Registrant”) investments in consolidated subsidiaries are stated at cost plus equity in income of consolidated subsidiaries. The accompanying condensed financial statementsParent Only Condensed Financial Statements of the Registrant should be read in conjunction with the Consolidated Financial Statements and Notes thereto of Assurant, Inc.the registrant and its subsidiaries included in the Registrant's 2017Registrant’s Annual Report on Form 10-K for the fiscal year ended December 31, 2017 (2017 Annual Report on Form 10-K)2020 filed with the Securities and Exchange Commission on February 14, 2018.19, 2021.
F-89


Assurant, Inc.
 
Schedule III – Supplementary Insurance Information
SegmentDeferred
acquisition
costs
Future
policy
benefits and
expenses
Unearned
premiums
Claims and
benefits
payable
Premium
revenue
Net
investment
income
Benefits
claims, 
losses
and
settlement
expenses
Amortization
of deferred
acquisition
costs
Other
operating
expenses (1)
Property
and
Casualty
premiums
written
(in millions)
Year Ended December 31, 2020
Global Lifestyle$7,236.0 $87.4 $15,818.0 $732.2 $6,442.2 $194.3 $1,412.6 $2,530.8 $3,024.2 $1,028.0 
Global Housing152.2 1,467.4 651.9 1,833.6 72.8 852.1 225.6 677.3 1,850.8 
Global Preneed1,283.0 6,582.4 566.4 37.8 66.9 282.0 284.4 74.2 72.6 
Corporate and Other(1,097.7)3,392.2 (543.8)1,237.6 25.8 0.2 183.2 
Total segments$7,573.5 $10,062.0 $17,308.0 $2,659.5 $8,342.7 $574.9 $2,549.3 $2,830.6 $3,957.3 $2,878.8 
Year Ended December 31, 2019
Global Lifestyle$5,985.6 $97.5 $15,115.8 $729.5 $6,073.7 $250.8 $1,516.2 $1,882.4 $3,410.9 $1,083.9 
Global Housing136.1 1,436.0 651.6 1,885.1 95.2 869.5 221.5 711.6 1,833.7 
Global Preneed1,180.2 6,327.6 500.9 29.9 61.2 285.3 269.0 78.4 73.8 
Corporate and Other(633.9)3,382.2 (449.1)1,276.7 43.7 357.0 
Total segments$6,668.0 $9,807.3 $16,603.6 $2,687.7 $8,020.0 $675.0 $2,654.7 $2,182.3 $4,553.3 $2,917.6 
Year Ended December 31, 2018
Global Lifestyle$4,075.1 $112.2 $13,819.9 $709.8 $4,291.8 $189.4 $1,145.6 $1,207.1 $2,631.3 $716.8 
Global Housing128.6 1,472.5 651.3 1,806.2 80.8 938.4 204.5 837.1 1,852.7 
Global Preneed1,051.9 5,943.7 437.3 27.6 58.4 278.0 263.3 63.9 66.7 
Corporate and Other(152.6)3,185.0 (81.7)1,425.0 0.5 50.2 (4.7)270.6 
Total segments$5,103.0 $9,240.9 $15,648.0 $2,813.7 $6,156.9 $598.4 $2,342.6 $1,475.5 $3,805.7 $2,569.5 
Segment
Deferred
acquisition
costs
 
Future
policy
benefits and
expenses
 
Unearned
premiums
 
Claims and
benefits
payable
 
Premium
revenue
 
Net
investment
income
 
Benefits
claims, 
losses
and
settlement
expenses
 
Amortization
of deferred
acquisition
costs
 
Other
operating
expenses(1)
 
Property
and
Casualty
premiums
written
(in millions)
For the year ended December 31, 2017                
Global
  Lifestyle
$2,843.7
 $124.9
 $5,518.8
 $280.1
 $2,576.5
 $114.6
 $700.4
 $1,082.3
 $1,481.8
 $596.2
Global
  Preneed
949.9
 5,779.2
 380.6
 27.8
 59.5
 262.0
 259.1
 54.9
 70.0
 
Global
  Housing
114.4
 
 1,434.9
 1,258.8
 1,761.4
 75.6
 958.4
 194.9
 953.0
 1,760.8
Health


 10.5
 2.1
 22.3
 6.7
 6.5
 (47.3) 
 48.0
 
Corporate
 and other
(423.5) 4,482.8
 (297.8) 2,193.2
 
 35.1
 
 
 165.5
 
Total segments$3,484.5
 $10,397.4
 $7,038.6
 $3,782.2
 $4,404.1
 $493.8
 $1,870.6
 $1,332.1
 $2,718.3
 $2,357.0
For the year ended December 31, 2016                
Global Lifestyle$2,573.9
 $135.9
 $5,046.7
 $263.3
 $2,901.4
 $113.1
 $663.8
 $1,044.0
 $1,903.7
 $516.8
Global Preneed816.3
 5,401.4
 313.4
 24.4
 61.7
 259.8
 250.4
 54.2
 62.7
 
Global Housing124.4
 1.8
 1,424.2
 577.8
 1,829.1
 72.7
 828.6
 238.2
 1,013.7
 1,804.4
Employee
Benefits

 
 
 
 178.0
 17.3
 118.4
 5.8
 61.5
 
Health
 9.5
 4.2
 109.0
 37.1
 8.8
 (52.7) 
 165.7
 
Corporate
 and other
(247.2) 4,564.3
 (162.0) 2,326.7
 
 44.0
 
 
 244.6
 
Total segments$3,267.4
 $10,112.9
 $6,626.5
 $3,301.2
 $5,007.3
 $515.7
 $1,808.5
 $1,342.2
 $3,451.9
 $2,321.2
For the year ended December 31, 2015                
Global Lifestyle$2,457.0
 $151.7
 $4,827.7
 $259.1
 $2,955.4
 $126.9
 $679.8
 $1,021.3
 $1,848.5
 $567.0
Global Preneed691.0
 5,082.5
 258.7
 24.1
 60.4
 249.8
 239.7
 49.0
 63.5
 
Global Housing134.0
 2.1
 1,382.7
 525.4
 2,044.7
 92.8
 788.5
 280.4
 1,010.5
 1,855.0
Employee
Benefits
33.5
 32.8
 9.3
 1,432.0
 1,066.8
 111.0
 730.2
 32.9
 365.9
 
Health
 78.7
 29.6
 553.0
 2,223.7
 24.5
 2,301.2
 10.7
 516.7
 
Corporate
 and other
(164.6) 4,118.9
 (84.3) 1,103.1
 
 21.2
 3.1
 
 127.3
 
Total segments$3,150.9
 $9,466.7
 $6,423.7
 $3,896.7
 $8,351.0
 $626.2
 $4,742.5
 $1,394.3
 $3,932.4
 $2,422.0
(1)Includes amortization of value of business acquired and underwriting, general and administration expenses.
(1)Includes amortization of value of business acquired and underwriting, general and administration expenses.

 

F-90


Assurant, Inc.
 
Schedule IV – Reinsurance
Direct amountCeded to
other
Companies
Assumed
from other
Companies
Net amountPercentage
of amount
assumed
to net
(in millions)
Year Ended December 31, 2020
Life Insurance in Force$22,197.1 $13,058.0 $478.1 $9,617.2 5.0 %
Premiums:
Life insurance$299.6 $190.3 $1.4 $110.7 1.3 %
Accident and health insurance623.5 446.8 0.5 177.2 0.3 %
Property and liability insurance14,245.0 6,323.1 132.9 8,054.8 1.6 %
Total earned premiums$15,168.1 $6,960.2 $134.8 $8,342.7 1.6 %
Benefits:
Life insurance$528.0 $240.5 $11.0 $298.5 3.7 %
Accident and health insurance438.0 387.6 (3.9)46.5 (8.4)%
Property and liability insurance5,461.5 3,384.4 127.2 2,204.3 5.8 %
Total policyholder benefits$6,427.5 $4,012.5 $134.3 $2,549.3 5.3 %
Year Ended December 31, 2019
Life Insurance in Force$28,750.3 $18,724.6 $516.2 $10,541.9 4.9 %
Premiums:
Life insurance$381.3 $275.6 $2.9 $108.6 2.7 %
Accident and health insurance796.5 620.5 1.6 177.6 0.9 %
Property and liability insurance13,259.5 5,738.0 212.3 7,733.8 2.7 %
Total earned premiums$14,437.3 $6,634.1 $216.8 $8,020.0 2.7 %
Benefits:
Life insurance$555.8 $281.9 $12.5 $286.4 4.4 %
Accident and health insurance590.5 566.3 0.2 24.4 0.8 %
Property and liability insurance5,249.3 3,119.2 213.8 2,343.9 9.1 %
Total policyholder benefits$6,395.6 $3,967.4 $226.5 $2,654.7 8.5 %
Year Ended December 31, 2018
Life Insurance in Force$53,831.6 $50,110.5 $554.1 $4,275.2 13.0 %
Premiums:
Life insurance$526.8 $402.5 $3.8 $128.1 3.0 %
Accident and health insurance1,234.2 1,067.8 2.4 168.8 1.4 %
Property and liability insurance9,942.8 4,229.9 147.1 5,860.0 2.5 %
Total earned premiums$11,703.8 $5,700.2 $153.3 $6,156.9 2.5 %
Benefits:
Life insurance$599.9 $330.7 $12.8 $282.0 4.5 %
Accident and health insurance1,114.4 1,095.8 0.4 19.0 2.1 %
Property and liability insurance4,588.6 2,642.6 95.6 2,041.6 4.7 %
Total policyholder benefits$6,302.9 $4,069.1 $108.8 $2,342.6 4.6 %
For the year ended December 31, 2017Direct amount 
Ceded to
other
Companies
 
Assumed
from other
Companies
 Net amount 
Percentage
of amount
assumed
to net
Life Insurance in Force$77,852.8
 $74,851.8
 $614.8
 $3,615.8
 17.0 %
Premiums:         
Life insurance$602.8
 $465.8
 $6.1
 $143.1
 4.3 %
Accident and health insurance1,424.4
 1,272.4
 4.8
 156.8
 3.1 %
Property and liability insurance7,503.6
 3,542.4
 143.0
 4,104.2
 3.5 %
Total earned premiums$9,530.8
 $5,280.6
 $153.9
 $4,404.1
 3.5 %
Benefits:         
Life insurance$666.1
 $404.2
 $14.4
 $276.3
 5.2 %
Accident and health insurance775.0
 802.0
 0.2
 (26.8) (0.7)%
Property and liability insurance4,998.4
 3,590.8
 213.5
 1,621.1
 13.2 %
Total policyholder benefits$6,439.5
 $4,797.0
 $228.1
 $1,870.6
 12.2 %








































Assurant, Inc.
Schedule IV – Reinsurance
For the year ended December 31, 2016Direct amount 
Ceded to
other
Companies
 
Assumed
from other
Companies
 Net amount 
Percentage
of amount
assumed
to net
Life Insurance in Force$87,831.8
 $84,880.2
 $1,369.3
 $4,320.9
 31.7%
Premiums:         
Life insurance$631.6
 $470.2
 $13.0
 $174.4
 7.5%
Accident and health insurance1,524.9
 1,299.6
 66.7
 292.0
 22.8%
Property and liability insurance7,518.3
 3,267.6
 290.2
 4,540.9
 6.4%
Total earned premiums$9,674.8
 $5,037.4
 $369.9
 $5,007.3
 7.4%
Benefits:         
Life insurance$719.6
 $453.0
 $19.6
 $286.2
 6.8%
Accident and health insurance1,519.4
 1,485.3
 26.1
 60.2
 43.4%
Property and liability insurance3,482.2
 2,143.7
 123.6
 1,462.1
 8.5%
Total policyholder benefits$5,721.2
 $4,082.0
 $169.3
 $1,808.5
 9.4%








































Assurant, Inc.
Schedule IV – Reinsurance
For the year ended December 31, 2015Direct amount 
Ceded to
other
Companies
 
Assumed
from other
Companies
 Net amount 
Percentage
of amount
assumed
to net
Life Insurance in Force$93,926.1
 $26,786.3
 $1,397.2
 $68,537.0
 2.0%
Premiums:         
Life insurance$664.7
 $316.5
 $16.8
 $365.0
 4.6%
Accident and health insurance3,677.8
 630.1
 177.5
 3,225.2
 5.5%
Property and liability insurance7,258.2
 2,829.1
 331.7
 4,760.8
 7.0%
Total earned premiums$11,600.7
 $3,775.7
 $526.0
 $8,351.0
 6.3%
Benefits:         
Life insurance$668.0
 $295.5
 $20.0
 $392.5
 5.1%
Accident and health insurance3,536.4
 774.6
 153.9
 2,915.7
 5.3%
Property and liability insurance2,757.9
 1,460.6
 137.0
 1,434.3
 9.6%
Total policyholder benefits$6,962.3
 $2,530.7
 $310.9
 $4,742.5
 6.6%


F-91


Assurant, Inc.
 
Schedule V – Valuation and Qualifying Accounts
  Additions  
 Balance at
Beginning of
Year
Charged to
Costs and
Expenses
Charged
to Other
Accounts
DeductionsBalance at
End of
Year
(in millions)
For the Year Ended December 31, 2020
Valuation allowance for foreign deferred tax assets$76.6 $(46.7)$$2.3 $27.6 
Allowance for credit losses related to available for sale fixed maturity securities1.5 1.5 
Allowance for credit losses related to commercial mortgage loans on real estate0.6 5.5 1.6 7.7 
Allowance for credit losses related to the Iké Loan1.4 1.4 
Allowance for credit losses related to premiums and accounts receivable15.3 2.6 1.4 5.5 13.8 
Allowance for credit losses related to dealer loan receivable1.7 0.1 1.8 
Allowance for credit losses related to reinsurance recoverables2.8 1.3 22.3 0.1 26.3 
Total$97.0 $(34.4)$25.4 $7.9 $80.1 
For the Year Ended December 31, 2019
Valuation allowance for foreign deferred tax assets$26.4 $50.2 $$$76.6 
Allowance for credit losses related to commercial mortgage loans on real estate0.4 0.2 0.6 
Allowance for credit losses related to premiums and accounts receivable16.1 1.5 2.3 15.3 
Allowance for credit losses related to dealer loan receivable1.6 0.1 1.7 
Allowance for credit losses related to reinsurance recoverables0.3 2.5 2.8 
Total$44.8 $54.5 $$2.3 $97.0 
For the Year Ended December 31, 2018
Valuation allowance for foreign deferred tax assets$9.2 $(0.5)$17.8 $0.1 $26.4 
Allowance for credit losses related to commercial mortgage loans on real estate1.0 (0.6)0.4 
Allowance for credit losses related to premiums and accounts receivable12.5 0.3 6.4 3.1 16.1 
Allowance for credit losses related to dealer loan receivable1.6 1.6 
Allowance for credit losses related to reinsurance recoverables0.3 0.3 
Total$23.0 $(0.8)$25.8 $3.2 $44.8 
   Additions    
 
Balance at
Beginning of
Year
 
Charged to
Costs and
Expenses
 
Charged
to Other
Accounts
 Deductions 
Balance at
End of
Year
For the year ended December 31, 2017         
Valuation allowance for foreign NOL deferred tax
  carryforward
$12.6
 $(3.3) $
 $
 $9.3
Valuation allowance for mortgage loans on real estate2.3
 (1.3) 
 
 1.0
Valuation allowance for uncollectible agents balances13.8
 (3.8) 0.1
 7.8
 2.3
Valuation allowance for uncollectible accounts15.8
 (4.7) 0.1
 1.0
 10.2
Valuation allowance for reinsurance recoverables0.3
 
 
 
 0.3
Total$44.8
 $(13.1) $0.2
 $8.8
 $23.1
For the year ended December 31, 2016         
Valuation allowance for foreign NOL deferred tax carryforward$13.2
 $(0.6) $
 $
 $12.6
Valuation allowance for mortgage loans on real estate2.6
 (0.3) 
 
 2.3
Valuation allowance for uncollectible agents balances13.8
 0.2
 (0.1) 0.1
 13.8
Valuation allowance for uncollectible accounts13.9
 4.3
 
 2.4
 15.8
Valuation allowance for reinsurance recoverables10.8
 (10.4) 
 0.1
 0.3
Total$54.3
 $(6.8) $(0.1) $2.6
 $44.8
For the year ended December 31, 2015         
Valuation allowance for foreign NOL deferred tax
  carryforward
$18.2
 $(5.0) $
 $
 $13.2
Valuation allowance for mortgage loans on real estate3.4
 (0.8) 
 
 2.6
Valuation allowance for uncollectible agents balances15.7
 (0.2) 
 1.7
 13.8
Valuation allowance for uncollectible accounts15.9
 6.6
 (1.2) 7.4
 13.9
Valuation allowance for reinsurance recoverables10.8
 
 
 
 10.8
Total$64.0
 $0.6
 $(1.2) $9.1
 $54.3



F-85F-92