0001810546us-gaap:AccumulatedDefinedBenefitPlansAdjustmentNetUnamortizedGainLossMember2020-12-31
Table of Contents

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

FORM 10-K

(Mark one)
ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the Fiscal Year Ended December 31, 20202021
Or
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
Commission File Number 001-39610
___________________________
Eastern Bankshares, Inc.
(Exact name of the registrant as specified in its charter)
___________________________
Massachusetts84-4199750
(State or Other Jurisdiction of Incorporation or Organization)(I.R.S. Employer Identification Number)
265 Franklin Street, Boston, Massachusetts02110
(Address of principal executive offices)(Zip Code)
(800) 327-8376
(Registrant’s telephone number, including area code)

Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading SymbolName of exchange on which registered
Common StockEBCNasdaq Global Select Market

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.     Yes      No
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.      Yes      No
Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months and (2) has been subject to such filing requirements for the past 90 days.     Yes       No
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).      Yes      No
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act:
Large accelerated filerAccelerated filer
Non-accelerated filerSmaller reporting company
(Do not check if a smaller reporting company)Emerging Growth Company
If an emerging growth company, indicate by check mark if the Registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.    
Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal control over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C 7262(b)) by the registered public accounting firm that prepared or issued its audit report.  
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    Yes      No
186,758,154The aggregate market value of the voting and non-voting common stock held by non-affiliates of the registrant, computed by reference to the last sale price as of June 30, 2021 of $20.57, as reported by the Nasdaq Global Select Market, was $3,341,188,062.
184,437,303 shares of the Registrant’s common stock, par value $0.01 per share, were issued and outstanding as of March 24, 2021.February 23, 2022.


DOCUMENTS INCORPORATED BY REFERENCE
Portions of the Registrant's definitive proxy statement relating to its 20212022 annual meeting of shareholders (the "2021“2022 Proxy Statement"Statement”) are incorporated by reference into Part III of this Annual Report on Form 10-K where indicated. The 20212022 Proxy Statement will be filed with the U.S. Securities and Exchange Commission within 120 days after the end of the fiscal year to which this report relates.
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Table of Contents

Index
PAGE
Item 1.
Item 1A.
Item 1B.
Item 2.
Item 3.
Item 4.
PART II
Item 5.
Item 6.Selected Financial Data
Item 7.
Item 7A.
Item 8.
Consolidated Statements of Income
Item 9.
Item 9A.
Item 9B.
PART III.
Item 10.
Item 11.
Item 12
Item13.
Item 14.
PART IV.
Item15.
Item 16.




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FORWARD-LOOKING STATEMENTS
When we use the terms “we”, “us”, “our,” and the “Company,” we mean Eastern Bankshares, Inc., a Massachusetts corporation, and its consolidated subsidiaries, taken as a whole, unless the context otherwise indicates.
Certain statements contained in this Annual Report on Form 10-K that are not historical facts may be considered forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended (the “Exchange Act”) and are intended to be covered by the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. These statements, which are based on certain current assumptions and describe our future plans, strategies and expectations, can generally be identified by the use of the words “may,” “will,” “should,” “could,” “would,” “plan,” “potential,” “estimate,” “project,” “believe,” “intend,” “anticipate,” “expect,” “target” and similar expressions.
Forward-looking statements are based on the current assumptions and beliefs of management and are only expectations of future results. The Company’s actual results could differ materially from those projected in the forward-looking statements as a result of, among others, factors:
the negative impacts and disruptions of the novel coronavirus (“COVID-19”) pandemic and measures taken to contain its spread on our employees, customers, business operations, credit quality, financial position, liquidity and results of operations;
the length and extent of the economic contraction as a result of the COVID-19 pandemic; continued deterioration in employment levels and other general business and economic conditions on a national basis and in the local markets in which the Company operates;
changes in customer behavior;
changes in regional, national or international macroeconomic conditions, including especially changes in inflation or interest rates in the United States;
the possibility that future credit losses, loan defaults and charge-off rates are higher than expected due to changes in economic assumptions or adverse economic developments;
turbulence in the capital and debt markets;
changes in interest rates;
decreases in the value of securities and other assets;
decreases in deposit levels necessitating increased borrowing to fund loans and investments;
competitive pressures from other financial institutions;
operational risks including, but not limited to, cybersecurity incidents, fraud, natural disasters and future pandemics;
changes in regulation;
reputational risks relating to the Company’s participation in the Paycheck Protection Program and other pandemic-related legislative and regulatory initiatives and programs;
changes in accounting standards and practices;
the risk that goodwill and intangibles recorded in our financial statements will become impaired;
risks related to the implementation of acquisitions, dispositions, and restructurings, including the risk that acquisitions may not produce results at levels or within time frames originally anticipated;
the risk that we may not be successful in the implementation of our business strategy;
changes in assumptions used in making such forward-looking statements; and
other risks and uncertainties detailed in Part I, Item 1A "Risk Factors"“Risk Factors” of this Annual Report on Form 10-K.
Forward-looking statements speak only as of the date on which they are made. The Company does not undertake any obligation to update any forward-looking statement to reflect circumstances or events that occur after the date the forward-looking statements are made.

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PART I
ITEM 1. BUSINESS
General Corporate Overview
Eastern Bankshares, Inc., a Massachusetts corporation, which we sometimes refer to as the “Company,” is a bank holding company headquartered in Boston, Massachusetts that was incorporated under Massachusetts law in 2020. We are the sole shareholder of Eastern Bank, which we sometimes refer to as the “Bank,” a Massachusetts-chartered bank founded in 1818. Through the Bank and its wholly owned subsidiary, Eastern Insurance Group LLC (“Eastern Insurance Group”), we provide a variety of banking, trust and investment, and insurance services. We have two reportable business segments: banking and insurance agency. As of December 31, 2020,2021, we had total consolidated assets of $16.0$23.5 billion, total gross loans of $9.7$12.3 billion, total deposits of $12.2$19.6 billion and total shareholders’ equity of $3.4 billion. We are subject to comprehensive regulation and examination by the Massachusetts Commissioner of Banks, the Federal Deposit Insurance Corporation (“FDIC”), the Federal Reserve Board and the Consumer Financial Protection Bureau.
Our diversified products and services include lending, deposit, wealth management and insurance products. Deposits obtained through the branch banking network have traditionally been the principal source of funds for use in lending and for other general business purposes. We offer a range of demand deposit accounts, interest checking accounts, money market accounts, savings accounts and time certificates of deposit accounts. Our lending focuses on the following loan categories: commercial and industrial, including our Asset Based Lending Portfolio, commercial real estate, commercial construction, small business banking, residential real estate and home equity loans. Through Eastern Bank’s wealth management offering, we provide a wide range of trust services. Eastern Insurance Group LLC, acts as an agent in offering insurance solutions for clients with personal, commercial or employee benefits-related insurance needs. In addition, we offer automated lock box collection services, cash management services and account reconciliation services to our corporate and institutional customers, as well as cash management services to our municipal clients.
The only entity controlled directly by Eastern Bankshares, Inc. is Eastern Bank, which is a wholly owned subsidiary. Eastern Bank controls fourfive active subsidiaries in addition to Eastern Insurance Group LLC, as follows:
1.Broadway Securities Corporation, a wholly owned subsidiary engaged in buying, selling, dealing in and holding securities;securities and in holding industrial revenue bonds (“IRBs”), the majority of which were acquired in connection with our acquisition of Century Bancorp, Inc. (“Century”). Refer to “Recent Acquisitions” within this section for additional discussion regarding our acquisition of Century;
2.Market Street Securities Corporation, a wholly owned subsidiary engaged in buying, selling, dealing in and holding securities;
3.Real/Property Services, Inc., a wholly owned subsidiary that provides real estate services to Eastern Bank;
4.Millennium Corporation, a wholly owned subsidiary engaged in holding IRBs, the majority of which were acquired through our acquisition of Century, and securities. Millennium Corporation was formerly a subsidiary of Century Bank & Trust, which was acquired by us on November 12, 2021. Refer to “Recent Acquisitions” within this section for additional discussion regarding our acquisition of Century; and
4.5.Shared Value Investments LLC, a wholly owned subsidiary that invests in low income housing and other tax credit investments.
Market Area and Competition
Our primary market consists of the greater Boston area, specifically eastern and central Massachusetts, southern New Hampshire, including the seacoast region, and northern Rhode Island.
The statistical area used for government data gathering purposes that aligns most closely with our lending area is known as the Boston–Worcester–Providence combined statistical area, or CSA. In addition to greater Boston, this area includes the metropolitan areas of Manchester, New Hampshire; Worcester, Massachusetts; and Providence, Rhode Island. It also includes the Cape Cod region of Massachusetts. With an estimated population of 8.3 million, the Boston–Worcester–Providence CSA is the sixth largest CSA in the United States based upon 2019 population data.
We believe the Boston–Worcester–Providence CSA provides a well-diversified and resilient economic base. There are approximately 3.2 million households in the Boston–Worcester–Providence CSA with an average of 2.5 persons per household. Median household income in 20182019 for the Boston–Worcester–Providence CSA was approximately $85,000 compared to $66,000 for the United States as a whole. The estimated median age of the population in the Boston–Worcester–Providence CSA is 40, compared to 38.5 for the United States as a whole. For the eleven counties in eastern Massachusetts
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and southern New Hampshire in which our branches are located and from which we gather most of our deposits, the average unemployment rate as of November 2020October 2021 was 5.4%4.0%, as compared to 6.4%4.3% for the United States as a whole. For the statistical area consisting of Boston and Cambridge, Massachusetts, and Nashua, New Hampshire—which is a subset of the Boston–Worcester–Providence CSA—the unemployment rate as of December 2020October 2021 was 5.9%4.7%, according to the U.S. Bureau of Labor Statistics. As disclosed elsewhere in this Annual Report on Form 10-K, the COVID-19 pandemic has significantly increased the unemployment rate in our market.market.The COVID-19 pandemic initially contributed to a significant increase in the unemployment rate in our market area, however, as of December 31, 2021 the unemployment rate has subsequently decreased as more workers have returned to work. Please refer to the section of this Annual Report on Form 10-K titled “Item 1A. Risk Factors—Risks Related to COVID-19 Pandemic and Associated Economic Slowdown” for additional information regarding the implications of the COVID-19 recession for our business.
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Home to over 100 colleges and universities, including nationally and internationally recognized institutions such as Boston College, Boston University, Brown University, Harvard University, Massachusetts Institute of Technology, Northeastern University, Wellesley College and Worcester Polytechnic Institute, the Boston–Worcester–Providence CSA includes many employers in what often is referred to as the “knowledge-based economy” that relies on highly-educated employees, professionals and entrepreneurs. Approximately 43.6% of the population in the Boston–Worcester–Providence CSA age 25 or older has at least a bachelor’s degree, compared to 33.1% for the United States as a whole. Major employment sectors range from education, services, manufacturing and wholesale and retail trade, to finance, technology and health care. Seven of the ten largest employers in the Boston metropolitan statistical area (“MSA”) are hospitals. Professional, scientific, and technical services, which covers a variety of industries including computer systems design, scientific research and development, management consulting, architecture and law, comprise the second largest share of the Boston MSA employers.
The financial services industry in general and in our market in particular is highly competitive. We face significant competition in gathering deposits and originating loans. Our most direct competition for deposits has historically come from banking institutions operating in our primary market area. Based on data from the Federal Deposit Insurance Corporation ("FDIC")FDIC as of June 30, 20202021 (the latest date for which information is available), we had a weighted average market share of 2.5%5.8% for the seven separate banking markets tracked by the Federal Reserve Board in which we have at least one branch. In the Boston market, which accounted for 91.6%94.8% of our deposits as of June 30, 2020,2021, our market share was 2.5%3.7%, representing the sixthfifth largest deposit share in that market. We also face competition for deposits from other financial services companies such as securities brokerage firms, credit unions, insurance companies and money market funds.
In consumer banking, the industry has become increasingly dependent on and oriented towards technology-driven delivery systems, permitting transactions to be conducted through a wide variety of online and mobile channels. In addition, technology has lowered the barriers to entry and made it possible for non-bank institutions to attract funds and provide lending and other financial services in our market despite not having a physical presence here. Given their lower cost structure, non-bank institutions that choose to solicit deposits primarily through digital platforms often are able to offer rates on deposit products that are higher than average for retail banking institutions with a traditional branch footprint, such as us. The primary factors driving competition for consumer loans and deposits are interest rates, fees charged, customer service levels, convenience, including branch location and hours of operation, and the range of products and services offered.
There is similarly intense competition in commercial banking, particularly for quality loan originations, from traditional banking institutions such as large regional banks, as well as commercial finance companies, leasing companies, insurance companies and other non-bank lenders, and institutional investors including collateralized loan obligation managers. Some larger competitors, including some of the largest banks in the United States, have a significant and, in many cases, growing presence in our market area, may offer a broader array of products and, due to their asset size, may sometimes be in a position to hold more exposure on their own balance sheets. We compete on a number of factors including, among others, customer service, quality of execution, range of products offered, price and reputation. We expect competition to continue to increase, especially as a result of regulatory and technological changes and the continuing trend of consolidation in the financial services industry. Increased competition for deposits and the origination of loans could limit our growth in the future.
Recent Acquisitions
Bank Acquisitions
During the past two decades, we have been able to expand our banking business through a combination of internal or “organic” growth complemented by opportunistic strategic transactions. Since 1997, we have completed eight mergers or acquisitions, including our most recent acquisition of Century. On November 12, 2021, we acquired Century, which operated 29 banking offices in 21 cities and towns in Massachusetts and southern New Hampshire, as of September 30, 2021, for $641.9 million in cash. Century had total assets of approximately $6.8 billion at the time of our acquisition, at fair value and excluding goodwill and intangible assets.
Eastern Insurance Group Acquisitions
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In 2002, we acquired Allied American Insurance Agency, Inc. from the Arbella Insurance Group, which became Eastern Insurance Group. From 2004 through 2018, we expanded Eastern Insurance Group by acquiring 31 independent insurance agencies, the purchase prices for which ranged from less than $1.0 million to $17.1 million with an average purchase price of $3.9 million. In 2021, we acquired two independent insurance agencies, the purchase prices for which were $3.9 million and $0.5 million, respectively.
Business Strategy
Our goal is to enhance our position as one of the leading community banking institutions in our market, providing a broad array of banking and other financial services to retail, commercial and small business customers. In recent years, we have focused significant effort on and invested heavily in our infrastructure to create sophisticated and competitive products and services, a strong, experienced work force, and awareness of our banking brand. We also plan to grow by acquisition.
As a result, we believe we are well positioned to capitalize on the opportunities available in our market by focusing on the following core strategies.

Develop new customer relationships and deepen existing relationships. We seek to expand our market share in existing and contiguous markets across our businesses by leveraging our distinctive brand and delivering a diverse suite of tailored, high-quality solutions through a consultative, relationship-based approach reinforced by superior customer service. We believe this will result in disciplined growth of low-cost deposits, loans with attractive risk-adjusted returns and a steady stream of fee income. Our relationship-based approach has enabled us to achieve disciplined organic growth over time, and we expect this trend to continue. We believe our support of our small business and non-profit customers in obtaining funding in April2020 and May 20202021 under the Paycheck Protection Program, also known as “PPP,” demonstratesdemonstrated both our commitment and capacity to meet our customers’ needs, even in the most challenging circumstance. The PPP was created by the Coronavirus Aid, Relief, and Economic Security Act (the “CARES Act”) and was first launched in April 2020. The U.S. Small Business Administration, or “SBA,” approved all applications for PPP funding across the nation on a “first come, first served” basis. We believe that our experience as the largest SBA lender in New England for 1113 consecutive years has made us effective in helping a large number of our customers avail themselves of the very attractive PPP loans. On December 27, 2020, the Consolidated Appropriations Act, 2021 (the “Relief Act”) became law, and authorized an additional $284 billion of PPP loans and extended the PPP through March 31, 2021. The American Rescue Plan Act of 2021, which was signed into a law on March 11, 2021, allocated an additional $7.25 billion for PPP loans. The PPP ended on May 31, 2021. We disbursed $1.2a total of $1.7 billion of loans to approximately 8,90015,500 borrowers under the PPP of the CARES Act during the yearyears ended December 31, 2021 and 2020. The vast majority
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of our PPP borrowers are existing commercial and small business borrowers, non-profit customers, retail banking customers and clients of Eastern Wealth Management and Eastern Insurance Group LLC. On December 27, 2020, the Consolidated Appropriations Act, 2021 (the “Relief Act”) became law, authorizing an additional $284 billion of PPP loans and extending the PPP through March 31, 2021. The American Rescue Plan Act of 2021, which was passed by the U.S. Senate on March 6, 2021 and is anticipated to be signed into law, allocates an additional $7.25 billion for PPP loans. We have been and expect to continue to originate PPP loans in 2021.Group. Please refer to the subsection of this Annual Report on Form 10-K titled “Business—Lending Activities—Small Business Loans” for a summary description of PPP lending as relevant to Eastern Bank.
Pursue opportunistic acquisitions. We have pursued and intend to continue to prudently pursue opportunities to acquire banks in our existing and contiguous markets that we believe will create attractive financial returns. Our focus willis primarily be on franchises that enhance our funding profile, product capabilities or geographic density, while maintaining an acceptable risk profile. We believe the vital need to make increasingly significant technological investments has greatly amplified the importance of scale in banking. In addition, we believe that the COVID-19 pandemic recession has increased and will continue to increase the rate of consolidation in the banking industry. We believe that as a result of our recently-completed initial public offering ("IPO"(“IPO”), which was completed in October 2020, we are well-positioned as a consolidator in the banking market because of our financial strength, reputation and culture.culture as evidenced by our recent acquisition of Century in November 2021. In addition, we intend to continue to pursue opportunistic acquisitions of additional insurance agencies in existing and contiguous markets.
Leverage technology to enhance customer experience and drive operating efficiencies. We have made significant investments in our technology to ensure we can deliver high-quality, innovative products and services to our customers. For example, we have recently upgraded our Mobile Banking platform for both consumer and commercial customers. In addition, we have continued investing in our new commercial lending origination system and platform, and we intend to progressively improve our consumer lending origination platform as well. We are committed to regularly investing in technology and data analytics, as we are positioning our franchise for the future. We believe these investments will differentiate us with our target customers and provide a scalable platform, which will generate significant operating leverage as we grow over time.
Maintain and grow our experienced, diverse and customer focused employee base. We have an established corporate culture based on personal accountability, high ethical standards and a commitment to training and career development. We will look to opportunistically hire talented bankers and employees with a continued emphasis on recruiting highly motivated, diverse managers and employees who can establish and maintain long-term customer relationships that are key to our business, brand and culture.
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Manage risk to navigate a range of economic environments, including the current COVID-19 pandemic recession.environments. We believe that our conservative credit culture, strong capital and liquidity position, and our deep client relationships are key to our long-term financial success. We believe that stable long-term growth and profitability are the result of building strong customer relationships one at a time while maintaining superior credit discipline. We supplement our conservative risk culture with a rigorous and continuous enterprise risk management program. The current COVID-19 pandemic has resulted in and is resultingcontinuing to result in material uncertainty in the near- and medium-term future. In addition, a sustained period of low interest rates has and will continue tothat continued into 2021 put pressure on our net interest margin. We believe we are enduring this period of stress from a position of strength, which allows us to maintain a strong balance sheet while still supporting our customers and communities in need.
Lending Activities
Lending Activities
We use funds obtained from deposits, as well as funds obtained from the Federal Home Loan Bank (“FHLB”) of Boston (“FHLBB”) advances and Federal funds, primarily to originate loans and to invest in securities. We believe the portfolio is well diversified with approximately 1,5001,100 commercial relationships at December 31, 2020.2021. During the year ended December 31, 2021, in connection with our acquisition of Century, we acquired loans which are outside of our traditional lending area. Such loans will run-off over time as we are not actively pursuing lending activities in such areas. The amount of loans acquired from Century which are outside of our traditional lending area was $490.6 million as of year ended December 31, 2021. Our lending focuses on the following categories of loans:
Commercial and Industrial Loans. We offer a broad range of products, including lines of credit and term loans. We primarily target companies and institutions with annual revenues of $10 million to $200$500 million and strive to serve as the lead bank for customers with multi-product, long-term, profitable relationships with an emphasis on building long-term relationships. In addition, we participate in the syndicated loan market, club lending transactions and the Shared National Credit Program (“SNC Program”).
Loans in this category consist of revolving and term loans extended to businesses and corporate enterprises for the purpose of financing working capital, facilitating equipment purchases and facilitating acquisitions. As of December 31, 2020,2021, we had total commercial and industrial loans of $2.0$3.0 billion, representing 20.6%24.2% of our total loans.
The primary risk associated with commercial and industrial loans is the ability of borrowers to achieve business results consistent with those projected at origination. For commercial and industrial loans, our primary focus is middle-market companies located in the markets we serve. Loans are extended on both a secured and unsecured basis, according to
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the credit profile of the customer, at both fixed interest rates and variable interest rates at varying spreads over LIBOR and Prime rate. The average tenor of our commercial and industrial portfolio varies according to market conditions but at December 31, 20202021 it was 3.75.2 years.
In managing the commercial and industrial loan portfolio, we focus on the size of the customer’s lending relationship, which we view as the aggregate amount of all loans and loan commitments outstanding to a commercial borrower and any related borrowers or guarantors. The average commercial and industrial lending relationship by balance at December 31, 20202021 was $1.3$1.8 million. At December 31, 2020,2021, our ten largest commercial and industrial lending relationships, including relationships with combined commercial and industrial and owner-occupied commercial real estate exposure, had an average commitment of $30.4$68.8 million and ranged in commitment size from $27.5$60.0 million to $35.0$82.0 million.
Approximately 92.0%70.0% of our commercial and industrial loan exposure at December 31, 20202021 was to customers headquartered within our primary lending market, which consists of eastern and central Massachusetts, southern New Hampshire, including the seacoast region, and northern Rhode Island, although we participate in the syndicated loan market and the SNC Program. Our regulators and Eastern Bank consider a SNC to be any loan or loan commitment for which the commitment amount is equal to or greater than $100 million, aggregate.;in aggregate; and which is shared by three or more federally supervised unaffiliated institutions under a formal lending agreement; or a portion of which is sold to two or more federally supervised unaffiliated institutions, with the purchasing institutions assuming their pro rata share of the credit risk. As of December 31, 2020,2021, our commercial and industrial SNC Program portfolio totaled $425.1$480.9 million, or 21.3%16.2%, of our commercial and industrial portfolio, and 46.4%40.3% of our commercial and industrial SNC Program portfolio were loans to borrowers headquartered in our primary lending market.
Our commercial and industrial portfolio also includes our Asset Based Lending Portfolio (“ABL Portfolio”). As of December 31, 2020,2021, our ABL Portfolio totaled $134.5$224.8 million, or 6.7%7.6%, of our commercial and industrial portfolio. Our commercial and industrial portfolio also includes a portion of our PPP loans. As of December 31, 2021, the amount of PPP loans included in our commercial and industrial portfolio was $112.8 million.
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Our commercial and industrial portfolio also includes IRBs which are municipal bonds issued to finance major capital projects. As of December 31, 2021, our commercial and industrial IRB portfolio totaled $1.0 billion, or 33.8% of our commercial and industrial portfolio. The majority of our IRB portfolio is in educational and other non-profit sectors.
Commercial Real Estate Loans. Loans in this category include mortgage loans on commercial real estate, both investment and owner occupied. Property types financed include office, industrial, multi-family, affordable housing, retail, hotel and other type properties. See "Item 1A. Risk Factors" in this Annual Report on Form 10-K for additional information regarding material reduction in demand for office and medical office space.
As of December 31, 2020,2021, we had total commercial real estate loans of $3.6$4.5 billion, representing 36.8%36.9% of our total loans. As of December 31, 2020,2021, owner occupied loans totaled $694.6$861.2 million, representing 19.4%19.0%, of our commercial real estate loans. Collateral values are established by independent third-party appraisals and evaluations. The primary repayment sources include operating income generated by the real estate, permanent debt refinancing and/or the sale of the real estate.
Our commercial real estate loan portfolio also includes IRB loans of $629.6 million, or 13.9% of our commercial real estate portfolio, as of December 31, 2021. Included in this amount was $376.7 million of IRB loans as of December 31, 2021 which were acquired in connection with our acquisition of Century.
The average outstanding loan balance in our commercial real estate portfolio was approximately $2.6$3.0 million as of December 31, 2020,2021, although we originate commercial real estate loans with balances significantly larger than this average. At December 31, 2020,2021, our ten largest commercial real estate loans had an average commitment of $22.6$52.8 million, ranging from $20.4$46.2 million to $25.2$68.3 million.
We focus our commercial real estate lending on properties within our primary market area but will originate commercial real estate loans on properties located outside this area based on an established relationship with a strong borrower. We intend to continue to grow our commercial real estate loan portfolio while maintaining prudent underwriting standards. In addition to originating these loans, we also participate in commercial real estate loans with other financial institutions. Such participations are underwritten in accordance with our policies before we will participate in such loans.
We originate a variety of fixed- and adjustable-rate commercial real estate loans with terms and amortization periods generally up to 30 years, which may include balloon loans. Interest rates and payments on most of our adjustable-rate loans are set based upon the 30-day LIBOR index plus a margin. See “Risk Factors—Changes to and replacement of LIBOR may adversely affect our business, financial condition, and results of operations” in Part I, Item 1A of this Annual Report on Form 10-K for more information about the potential impact to our business.
If we foreclose on a commercial real estate loan, the marketing and liquidation period to convert the real estate asset to cash can be a lengthy process with substantial holding costs. In addition, vacancies, deferred maintenance, repairs and market stigma can result in prospective buyers expecting sale price concessions to offset their real or perceived economic losses for the time it takes them to return the property to profitability. Depending on the individual circumstances, initial charge-offs and subsequent losses on commercial real estate loans can be unpredictable and substantial.
Commercial Construction Loans. Loans in this category include construction project financing and are comprised of commercial real estate, business banking and residential loans for the purpose of constructing and developing real estate. Substantially all of our commercial construction portfolio is in commercial real estate.
As of December 31, 2020,2021, we had total commercial construction loans of $305.7$222.3 million, representing 3.1%1.8% of our total loans. The majority of the loans in this category, measured by the outstanding loan balance as of December 31, 2020,
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2021, are secured by properties located in our primary lending area. At December 31, 2020,2021, our ten largest construction loans had an average commitment of $18.2$22.5 million, ranging from $12.2$19.0 million to $25.0$30.0 million.
Most of our construction loans are interest-only loans that provide for the payment of interest during the construction phase, which is usually up to 36 months, although the terms of some construction loans are extended, generally for periods of six to 12 months. At the end of the construction phase, the loan may convert to a permanent mortgage loan or the loan may be paid in full. Loans generally can be made with a maximum loan-to-value ratio of 75% of the appraised market value upon completion of the project. When appropriate to the underwriting, a “discounted cash flow analysis” is utilized. Before making a commitment to fund a construction loan, we require an appraisal of the property by an independent licensed appraiser for construction and land development loans in excess of $500,000. For larger loans, we also will generally require an inspection of the property by an Eastern Bank-appointed construction engineer before disbursement of funds during the term of the construction loan. Land development loans within the construction portfolio totaled $22.9$33.2 million as of December 31, 2020.2021. IRB loans within the construction portfolio totaled $68.7 million as of December 31, 2021.
Small Business Loans. This category, which we refer to as “business banking,” is comprised of loans to small businesses with exposures of under $1.0 million and small investment real estate projects with exposures of under $3.0
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million. These loans are separate and distinct from our commercial and industrial and commercial real estate portfolios described above due to the size of the loans.
As of December 31, 2020,2021, we had total business banking loans of $1.3 billion, representing 13.8%10.9% of our total loans. In this category, commercial and industrial loans and commercial real estate loans totaled $675.1$440.6 million and $894.1 million, respectively, as of December 31, 2020.2021. Business banking originations include traditionally underwritten loans as well as partially automated scored loans. Our proprietary decision matrix, which includes a number of quantitative factors including, but not limited to, a guarantor’s credit score, industry risk, and time in business, is used to determine whether to make business banking loans.
A portion of our small business loans are guaranteed by the SBA, through the SBA 7(a) loan program. The SBA 7(a) loan program supports, through a United States Government guarantee, some portion of the traditional commercial loan underwriting that might not be fully covered absent the guarantee. Eastern Bank is a preferred lender under the SBA’s PLPPreferred Lender Program, which allows expedited underwriting and approval of SBA 7(a) Loans. For 2010-2020,2009-2021, Eastern Bank was distinguished as the highest producer of SBA 7(a) loans, in terms of loan volume, in New England. As of December 31, 2020,2021, our SBA portfolio held 10,801approximately 5,200 loans with $1.1$0.4 billion outstanding.
OnOur PPP loans are included in our commercial and industrial loans portfolio, as previously indicated, and in our business banking portfolio. As of December 27, 2020,31, 2021, the Relief Act became law and provided an additional $284 billion for PPP, as well as extending PPP through March 31, 2021. The changes to PPP as a result of the Relief Act include: (1) an opportunity for a second PPP forgivable loan for certain qualifying small businesses and nonprofits; (2) allowing qualified borrowers to apply for a PPP loan up to 2.5 times (or 3.5 times for small businesses in the restaurant and hospitality industries) the borrower’s average monthly payroll costs in the one-year period prior to the date on which the loan is made or calendar year 2019, limited to a maximum loan amount of $2.0 million; (3) the addition of personal protective equipment expenses, costs associated with outdoor dining, uninsured costs related to property damaged and vandalism or looting due to 2020 public disturbances, supplier costs and a broader category of operational expenses as eligible and forgivable expenses; (4) simplifying the loan forgiveness process for loans of $150,000 or less; and (5) eliminating the requirement that Economic Injury Disaster Loan (“EIDL”) Advances will reduce the borrower’s PPP loan forgiveness amount. Additionally, expenses paid with the proceeds of PPP loans that are forgiven (or are reasonably expected to be forgiven) are now tax-deductible, reversing previous guidance from the U.S. Treasury and the Internal Revenue Service, which did not allow deductions on expenses paid for with PPP loan proceeds which were forgiven (or reasonably expected to be forgiven).included in our business banking portfolio was $218.6 million.
One- to Four-Family Residential Real Estate Loans. Our one- to four-family residential real estate loan portfolio consists of mortgage loans that enable borrowers to purchase or refinance existing homes, most of which serve as the primary residence of the owner.
As of December 31, 2020,2021, we had total residential loans of $1.4$1.9 billion, representing 14.1%15.7% of our total loans. Underwriting considerations include, among others, income sources and their reliability, willingness to repay as evidenced by credit repayment history, financial resources including cash reserves and the value of the collateral. We maintain policy standards for minimum credit score and cash reserves and maximum loan to value consistent with a “prime” portfolio. Collateral consists of mortgage liens on residential dwellings. We do not originate or purchase sub-prime or other high-risk loans
Our one-to four-family residential real estate loans generally do not have prepayment penalties. We generally do not offer loans with negative amortization and do not offer interest-only one- to four-family residential real estate loans, although we may provide for interest-only payments with respect to loan modifications.
Through a team of approximately 1528 licensed mortgage loan officers, we originate residential loans either for sale to investors or to retain in our loan portfolio. Decisions about whether to sell or retain residential loans are made based on
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the interest rate characteristics, pricing for loans in the secondary mortgage market, competitive factors and our capital needs, although we generally retain non-conforming jumbo residential loans in our portfolio. Since 2016, we have outsourced to an independent party the processing, underwriting (using our criteria) and closing of residential loans originated by our mortgage loan officers. During the year ended December 31, 2020,2021, residential real estate mortgage originations were $892.8 million$1.1 billion of which $451.6$233.7 million were sold on the secondary markets. We generally do not continue to service residential loans that we sell in the secondary market.
At December 31, 2020,2021, our ten largest one- to four-family residential real estate loans had an average balance of $2.4 million, ranging from $2.2 million to $2.8$2.7 million.
Home Equity Loans and Lines of Credit. Loans in this category consist of home equity lines of credit and home equity loans. We offer home equity lines of credit with cumulative loan-to-value ratios generally up to 80%, when taking into account both the balance of the home equity line of credit and first mortgage loan. We maintain policy standards for minimum credit score and cash reserves and maximum loan-to-value ratios consistent with a “prime” portfolio. For home equity loans and lines of credit originated in 2020,2021, the average Fair Isaac Corporation ("FICO"(“FICO”) score was 768.767.
As of December 31, 2020,2021, we had total consumer home equity loans of $868.3 million,$1.1 billion, representing 8.9%9.0% of our total loans. Home equity lines of credit are granted for ten years with monthly interest-only repayment requirements. Home equity lines of credit can be converted to term loans that are fully amortized. Underwriting considerations are materially consistent with those utilized in the residential real estate category. Collateral consists of a senior or subordinate lien on owner-occupied residential property.
Other Consumer Loans. Loans in this category consist of unsecured personal lines of credit, overdraft protection, automobile loans, home improvement loans, airplane loans and other personal loans. Loans in this category include loans originated through our indirect automobile lending program, which we began to exit in 2018 to improve our liquidity position and to reduce lower yielding loans.
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As of December 31, 2020,2021, we had total other consumer loans of $277.8$214.5 million, representing 2.9%1.8% of our total loans. Our policy and underwriting considerations in this category include, among others: income sources and reliability, credit histories, term of repayment and collateral value, as applicable. Included in this category of other consumer loans are $126.7home improvement and automobile loans of $104.4 million of automobile loansand $53.3 million, respectively, at December 31, 2020.2021.
Loan Sales and Purchases
We generally originate commercial loans for our portfolio, although we sell participation interests in commercial and industrial loans and commercial real estate loans to local financial institutions, primarily on the portion of loans exceeding our borrowing limits.
We generally do not purchase whole loans, but we willdo purchase loan participations from other financial institutions. During the year ended December 31, 2020,2021, we purchased $191.2$346.3 million of loan participations, based on origination year-end balances.participations. As of December 31, 2020,2021, we held loan participation interests, including SNCs, totaling $1.0$1.1 billion in loans originated by other lenders, consisting of $598.9$732.4 million of commercial and industrial loan participations, $306.2$362.9 million of commercial real estate loan participations, and $119.6$37.1 million of commercial construction loan participations, and less than $0.1 million of business banking loan participations.
Loan Approval Procedures and Authority
Our lending activities follow written, non-discriminatory, underwriting standards and loan origination procedures established by Eastern Bank’s Board of Directors and management. Eastern Bank’s Board of Directors has delegated loan approval authority to certain officers up to prescribed limits, depending on the officer’s experience, the type of loan and whether the loan is secured or unsecured. Loans to commercial relationships of $3.0 million and above require approval by credit managers. Loans to commercial relationships greater than $5.0 million and up to our internal loans-to-one relationship limitation require approval by management’s Credit Committee. All business banking loans under $1.5 million are approved by credit officers, and all business banking loans over $1.5 million are approved by the Credit Committee. Loan policy exceptions are fully disclosed to the approving authority, either an individual officer or the appropriate management or credit committee prior to approval. Exceptions are reported to the Risk Management Committee of the Board of Directors quarterly.
Loans-to-One Borrower Limit and Loan Category Concentration
The maximum amount that we may lend to one borrower and its related entities generally is limited, by statute, to 20% of our capital, which is defined under Massachusetts law as the sum of our capital shares, surplus account and undivided profits. At December 31, 2020,2021, our regulatory limit on loans-to-one borrower was $685.6$681.3 million. As
In November 2021, we acquired Century, the loan portfolio of December 31, 2020,which included loans of a larger size than we have historically made, as well as loans to borrowers in industries in which we have historically not participated in a meaningful way. In connection with the acquisition, Eastern Bank’s Board of Directors approved adjustments to our internal limits on loans-to-one borrower (and related entities), as well as higher sub-limits for loans made in the higher education and healthcare industry sectors. As of December 31, 2021, our internal limits on loans-to-one borrower (and related entities), all of which are subject to industry-specific sub-limits, were:
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$25.035.0 million for commercial real estate loans;
$100.0 million for commercial real estate relationships;
$50.0 million for commercial and industrial relationships, including loans to non-profit entities;
$75.0 million for loans to education and healthcare entities with a risk rating between 1 and 4; and
$50.0 million for loans to education and healthcare entities with a risk rating of 5 and above.
Prior to the Century acquisition, our internal limits on loans-to-one borrower (and related entities) had been $25.0 million for commercial real estate loans; $75.0 million for commercial real estate relationships; and
$40.0 $40.0 million for commercial and industrial relationships, including loans to non-profit entities.
Aggregate exposure limits can be increased up to 10% on an exception basis with the approval of the Credit Committee, including the approval of the Chief Credit Officer and the Chief Commercial Banking Officer.
Although ourIn connection with the acquisition of Century, as a condition of receiving regulatory lending limit increased upon completionapproval, we provided $65.6 million of credit to the offering, we do not expectMassachusetts Housing Partnership (“MHP”). The commitment exceeded our internal lending limits will increase materially inindicated above, but not our regulatory limit on loans-to-one-borrower also indicated above. Our Board of Directors approved the foreseeable future.exception to our internal lending limits for the MHP credit facility.
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Investment Activities
Our securities portfolio consists primarily of government-sponsored residential mortgage-backed securities (which includes collateralized mortgage obligations), government-sponsored commercial mortgage-backed securities (which includes collateralized mortgage obligations), U.S. Agency bonds, U.S. Treasury securities, and state and municipal bonds and obligations.obligations, Small Business Administration pooled securities, and other debt securities. We view our securities portfolio as a source of income and liquidity. Interest and principal payments generated from securities provide a source of liquidity to fund loans and meet short-term cash needs. The Risk Management Committee of the Board of Directors is responsible for approving and overseeing our investment policy, which it reviews at least annually. This policy dictates that investment decisions be made based on the safety of the investment, liquidity requirements, potential returns and market risk considerations. At December 31, 2020,2021, our securities totaled $3.2$8.5 billion, and generated interest and dividends of 9.5%15.1% of total interest income for the year ended December 31, 2020.2021. On at least a quarterly basis we review our security portfolio for impairment and to evaluate collection of principal and interest.
Sources of Funds
Deposits and other interest-bearing liabilities. At December 31, 2020,2021, total deposits were $12.2$19.6 billion. Deposits originating through our branch banking network have traditionally been the principal source of our funds for use in lending and for other general business purposes. We offer a range of demand deposits, interest checking, money market accounts, savings accounts and time certificates of deposit. Interest rates on deposits are based on factors that include loan demand, deposit maturities, alternative costs of funds, and interest rates offered by competing financial institutions in our market area. We believe we have been able to attract and maintain satisfactory levels of deposits based on the level of service we provide to our customers, the convenience of our banking locations, our electronic banking options, and our interest rates, all of which are generally competitive with those of competing financial institutions.
We also participate in the IntraFi Network (formerly known as “Promontory”), allowingwhich allows us to provide access to multi-million dollar FDIC deposit insurance protection on deposits for consumers, businesses and public entities. We can elect to sell or repurchase this funding as reciprocal deposits from other IntraFi Network banks depending on funding needs. As of December 31, 2020,2021, we had repurchased no reciprocal deposits from other IntraFi Network banks and had $364.8$520.5 million of additional capacity. During the second quarter of 2018, the Economic Growth, Regulatory Relief, and Consumer Protection Act was promulgated and determined that reciprocal deposits, such as those acquired through the IntraFi Network, were no longer to be treated as brokered deposits. Accordingly, these amounts are not reported as brokered amounts.
Borrowings. At December 31, 2020,2021, total borrowings were $28.0$34.3 million. Borrowings consist of both short-term and long-term borrowings and primarily consist of FHLB advances. Borrowings provide us with one source of funding. Maintaining available borrowing capacity with the FHLB provides us with a contingent source of liquidity.
Eastern Bank is a member of the FHLB of Boston ("FHLBB").Boston. The primary reason for our FHLBB membership is to gain access to a reliable source of wholesale funding, particularly term funding, as a tool to manage liquidity and interest rate risk. As a member of the FHLBB, we are required to purchase shares in the FHLB.FHLBB. Accordingly, we had invested $8.8$10.9 million in shares of the FHLBB and had $14.6$14.0 million outstanding in FHLBB borrowings with original maturities ranging from less than three months4 years to 20 years at December 31, 2020.2021. In addition, we had $1.6$1.8 billion of borrowing capacity remaining with the FHLBB at December 31, 2020.2021.
See Note 10, “Borrowed Funds” within the Notes to the Consolidated Financial Statements included in Item 8 in this Annual Report on Form 10-K for more information regarding borrowings.
Eastern Wealth Management
Through Eastern Bank’s wealth management division, we offer a range of trust services, including managing customer investments, serving as custodian for customer assets, and providing other fiduciary services including serving as trustee and personal representative of estates. Our clients include individuals, trusts, businesses, employer-sponsored retirement plans and charitable organizations. Services offered include financial planning and portfolio management. At December 31, 2020,2021, Eastern Bank held $2.9$3.4 billion of assets in a fiduciary, custodial or agency capacity for customers. These assets are not assets of Eastern Bank and therefore are not included in the consolidated balance sheets included in this Annual
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Report on Form 10-K. Eastern Wealth Management had 4446 full-time equivalent employees as of December 31, 20202021 and revenue of $21.1$24.6 million or approximately 11.8%12.7% of noninterest income during the year ended December 31, 2020.2021. As discussed in “Recent Acquisitions” within this section, we acquired Century on November 12, 2021, the operations of which included a wealth management division. In 2020, Century’s last full fiscal year prior to our acquisition, brokerage commissions from its wealth management division amounted to $0.3 million. Century’s wealth management business included securities supported by LPL Financial, a third-party securities brokerage business. In connection with acquiring Century, we elected not to continue with a third-party securities brokerage relationship.
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Eastern Insurance Group LLC
Eastern Insurance Group, LLC, a wholly owned subsidiary of Eastern Bank, acts as an independent agent in offering personal, business and employee benefits insurance products to individual and commercial clients. Personal insurance products include life, accident and health, automobile, and property and liability insurance including fire, condominium, home and tenants, among others. Commercial insurance products include group life and health, commercial property and liability, surety, and workers compensation insurance, among others. Eastern Insurance Group LLC also offers a wide range of employee benefits products and services, including professional advice related to health care cost management, employee engagement and retirement and executive services. As an agency business, Eastern Insurance Group LLC does not assume any underwriting or insurance risk. The commissions we earn on the sale of these insurance products and services, which totaled $94.7 million or 49.0% of our total noninterest income during the year ended December 31, 2021, is the most significant portion of our noninterest income, representing $94.5 million or 53.0% of our noninterest income during the year ended December 31, 2020.income. Eastern Insurance Group LLC represents many leading insurance companies.
Eastern Insurance Group LLC operates through 2523 non-branch offices in eastern Massachusetts, one office in Keene, New Hampshire, and one office in Providence, Rhode Island. As measured by revenue, Eastern Insurance Group LLC is the thirdsecond largest insurance agency in Massachusetts, the thirtieththirty-fourth largest property and casualty insurance agency in the United States, and the third largest insurance agency in the United States owned by a banking company.States. Eastern Insurance Group LLC had 407406 full-time equivalent employees as of December 31, 20202021 and revenue of $96.7$97.2 million or approximately 16.3%15.5% of our total revenues.
Eastern Insurance Group LLC routinely acquires smaller insurance agencies in existing and adjacent markets. During the five-year period ended December 31, 2020,2021, Eastern Insurance Group LLC acquired 11two insurance agencies for an average purchase price of $3.2$2.2 million. On average the agencies acquired during that period had annual revenue of $1.2$0.9 million at the date of purchase. See “Recent Acquisitions” within this section for additional information.
Regulation
We are subject to the extensive regulatory framework applicable to bank holding companies, bank subsidiaries and their subsidiaries.affiliates. This framework is intended primarily for the protection of depositors, the FDIC’s Deposit Insurance Fund and the banking system as a whole, and generally is not intended for the protection of shareholders or other investors. Described below are the material elements of selected laws and regulations applicable to us, the Bank, our subsidiaries and its subsidiaries.our affiliates. These descriptions are not intended to be complete and are qualified in their entirety by reference to the full text of the statutes and regulations described. Changes in applicable law or regulation, and in their interpretation and application by regulatory agencies and other governmental authorities cannot be predicted, but may have a material effect on our business, financial condition or results of operations.
General
Eastern Bank is a Massachusetts-chartered non-member bank. Eastern Bank’s deposits are insured up to applicable limits by the FDIC. Eastern Bank is subject to extensive regulation by the Massachusetts Commissioner of Banks, as its chartering authority, and by the FDIC, as its primary federal regulator. Eastern Bank is required to file reports with, and is periodically examined by, the Massachusetts Commissioner of Banks and the FDIC concerning its activities and financial condition and must obtain regulatory approvals prior to entering into certain transactions, including, but not limited to, mergers with or acquisitions of other financial institutions. Eastern Bank is a member of the FHLBB.
Eastern Bank is subject to federal and state regulation and supervision that establishes a comprehensive framework of activities in which an insured state-chartered bank can engage and is intended primarily for the protection of depositors and borrowers and, for purposes of the FDIC, the protection of the deposit insurance fund. The statutory regulatory structure also gives both federal and state regulatory authorities extensive discretion in connection with their supervisory and enforcement activities and examination policies, including policies with respect to the classification of assets and the establishment of adequate loan loss reserves for regulatory purposes.
As a bank holding company, Eastern Bankshares, Inc. is required to comply with the rules and regulations of the Federal Reserve Board. It is required to file certain reports with the Federal Reserve Board and is subject to examination by and subject to the enforcement authority of the Federal Reserve Board. Eastern Bankshares, Inc. is also subject to examination by the Massachusetts Commissioner of Banks. In addition, Eastern Bankshares, Inc. is subject to the rules and regulations of the Securities and Exchange Commission under the federal securities laws.
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Any change in applicable laws or regulations, whether by the United States Congress, the Massachusetts state legislature, the Massachusetts Commissioner of Banks, the FDIC, or the Federal Reserve Board, could have a material adverse impact on the operations and financial performance of Eastern Bankshares, Inc. and Eastern Bank. In addition, Eastern Bankshares, Inc. and Eastern Bank will be affected by the monetary and fiscal policies of various agencies of the United States Government, including the Federal Reserve Board. In view of changing conditions in the national economy and in the financial markets, it is
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impossible for management to accurately predict future changes in monetary policy or the effect of such changes may have on the business or financial condition of Eastern Bankshares, Inc. and Eastern Bank.
Set forth below is a brief description of material regulatory requirements that are applicable to Eastern Bank and Eastern Bankshares, Inc. The description is limited to certain material aspects of the statutes and regulations addressed, and is not intended to be a complete description of such statutes and regulations and their effects on Eastern Bank and Eastern Bankshares, Inc.
Massachusetts Banking Laws and Supervision
Eastern Bank, as a Massachusetts-chartered bank, is regulated and supervised by the Massachusetts Commissioner of Banks. The Massachusetts Commissioner of Banks is required to regularly examine each state-chartered bank. The approval of the Massachusetts Commissioner of Banks is required to establish or close branches, to merge with another bank, to issue shares and to undertake manycertain other activities. Any Massachusetts bank that does not operate in accordance with the regulations, policies and directives of the Massachusetts Commissioner of Banks may be sanctioned. The Massachusetts Commissioner of Banks may suspend or remove directors or officers of a Massachusetts-chartered bank who have violated the law, conducted a bank’s business in a manner that is unsafe, unsound or contrary to the depositors’ interests, or been negligent in the performance of their duties. In addition, the Massachusetts Commissioner of Banks has the authority to appoint the FDIC as a receiver or conservator if it is determinedthe Massachusetts Commissioner of Banks or the FDIC determine that we are conducting our business in an unsafe or unauthorized manner, and under certain other circumstances.
The powers that Massachusetts-chartered banks can exercise under these laws include, but are not limited to, the following:
Lending Activities. A Massachusetts-chartered bank may make a wide variety of mortgage loans including fixed-rate loans, adjustable-rate loans, variable-rate loans, participation loans, graduated payment loans, construction and development loans, condominium and co-operative loans, second mortgage loans and other types of loans that may be made in accordance with applicable regulations. Commercial loans may be made to corporations and other commercial enterprises with or without security. Consumer and personal loans may also be made with or without security.
Insurance Sales. Massachusetts-chartered banks may engage in insurance sales activities if the Massachusetts Commissioner of Banks has approved a plan of operation for insurance activities and the bank obtains a license from the Massachusetts Division of Insurance. Massachusetts-chartered banks may be licensed directly or indirectly through an affiliate or a subsidiary corporation established for this purpose. Eastern Bank has received approval for insurance sales activities, and offers a variety of personal and business insurance products and services through its wholly-owned subsidiary, Eastern Insurance Group, LLC, a licensed insurance agency. Eastern Insurance Group LLC has also obtained all licenses required by various state insurance regulatory authorities in other states that license, regulate and supervise insurance producers, brokers and agents.
Investment Activities. In general and subject to constraints under federal law, Massachusetts-chartered banks may invest in preferred and common shares of any corporation organized under the laws of the United States or any state provided such investments do not involve control of any corporation and do not, in the aggregate, exceed 4.0% of the bank’s deposits and have separate authority to invest up to 15% of the bank’s assets in shares listed on a national share exchange in the United States. Massachusetts-chartered banks may additionally invest an amount equal to 1.0% of their deposits in shares of Massachusetts corporations or companies with substantial employment in Massachusetts which have pledged to the Massachusetts Commissioner of Banks that such monies will be used for further development within Massachusetts. At the present time, Eastern Bank has the grandfathered authority under state law to invest in equity securities. However, such investment authority is constrained by federal law. See the subsection titled “—Federal Bank Regulation—Investment Activities” for such federal restrictions.
Dividends. Massachusetts-chartered banks may declare from net profits cash dividends not more frequently than quarterly and non-cash dividends at any time. No dividends may be declared, credited or paid if the bank’s capital is impaired. Massachusetts-chartered banks with outstanding preferred stock may not, without the prior approval of the Massachusetts Commissioner of Banks, declare dividends on its common stock without also declaring dividends on the preferred stock. The approval of the Massachusetts Commissioner of Banks is required if the total of all dividends declared in any calendar year exceeds the total of its net profits for that year combined with its retained net profits of the preceding two years, less any required transfer to surplus or a fund for the retirement of any preferred shares. Net profits for this purpose means the
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remainder of all earnings from current operations plus actual recoveries on loans and investments and other assets after deducting current operating expenses, actual losses, accrued dividends on preferred shares, if any, and all federal and state taxes.
Liquidation Account Effect on Dividends. As a result of the conversion of Eastern Bank Corporation, the predecessor holding company of Eastern Bank, from a mutual into a stock holding company in connection with our IPO (the “Conversion”), Eastern Bankshares, Inc. may not declare or pay a cash dividend on, or repurchase any of, its capital shares if
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the effect thereof would cause its net worth to be reduced below (i) the amount required for the liquidation account established by Eastern Bankshares, Inc. in connection with the IPO (“Liquidation Account”) or (ii) the regulatory capital requirements of Eastern Bankshares, Inc. (to the extent applicable).
The Liquidation Account was designed to provide payments to depositors of their liquidation interests, if any, in the end of a liquidation of (a) Eastern Bankshares, Inc. and Eastern Bank, or (b) Eastern Bank. Under the plan of conversion of Eastern Bank Corporation the predecessor holding company of Eastern Bank, from a mutual into a stock holding company in connection with our IPO,the Conversion, eligible account holders received an interest in a liquidation account maintained by Eastern Bankshares, Inc. in an amount equal to (i) Eastern Bank Corporation’s ownership interest in Eastern Bank’s total shareholders’ equity as of the date of the latest statement of financial condition included in our IPO prospectus, plus (ii) the value of the net assets of Eastern Bank Corporation as of the date of the latest statement of financial condition of Eastern Bank Corporation prior to the consummation of the conversion (excluding its ownership of Eastern Bank). Eastern Bank Corporation’s plan of conversion also provided for the establishment of a parallel liquidation account maintained at Eastern Bank to support Eastern Bankshares, Inc.’s liquidation account in the event Eastern Bankshares, Inc. does not have sufficient assets to fund its obligations under Eastern Bankshares, Inc.’s liquidation account. Eastern Bankshares, Inc. and Eastern Bank hold the Liquidation Account for the benefit of eligible account holders who have continued to maintain deposits in Eastern Bank following completion of the conversion.
Share Repurchases. Eastern Bankshares, Inc. may not repurchase any of its capital stock if the effect thereof would cause its net worth to be reduced below (i) the amount required for the Liquidation Account or (ii) the regulatory capital requirements of Eastern Bankshares, Inc. (to the extent applicable). In addition, under Massachusetts regulations, Eastern Bankshares, Inc. may not repurchase shares of its common stock during the first three years following the completion of the IPO, except to fund tax-qualified or non-tax-qualified employee stock benefit plans, or except in amounts not greater than 5% of our outstanding shares of common stock where compelling and valid business reasons are established to the satisfaction of the Massachusetts Commissioner of Banks.
On November 12, 2021, the receipt of a notice of non-objection from the Federal Reserve Board to our first proposed share repurchase program. Our authorization to repurchase shares under this program was disclosed. Our authorization to repurchase shares under this program, which was approved by the Company’s Board of Directors, is limited to 9,337,900 shares, which represents 5% of our outstanding shares of common stock, over a 12-month period. The program is further limited to $225 million through November 30, 2022 and may be modified or terminated by the Company’s Board of Directors at any time.
Protection of Personal Information. Massachusetts has adopted statutory and regulatory requirements intended to protect personal information. The requirements are similar to existing federal laws such as the Gramm-Leach-Bliley Act, discussed below under “—Federal Bank Regulation—Privacy Regulations.” They require organizations to establish written information security programs to prevent identity theft and other fraud. The Massachusetts regulation also contains technology system security requirements, especially for the encryption of personal information sent over wireless or public networks or stored on portable devices.
Parity Powers. Massachusetts-chartered banks may, in accordance with Massachusetts law, exercise any power and engage in any activity that has been authorized for national banks, federal thrifts or state banks in a state other than Massachusetts, provided that the activity is permissible under applicable federal law and not specifically prohibited by Massachusetts law. Such powers and activities must be subject to the same limitations and restrictions imposed on the national bank, federal thrift or out-of-state bank that exercised the power or activity. A Massachusetts bank may exercise such powers, and engage in such activities by providing 30 days’ advanced written notice to the Massachusetts Commissioner of Banks.
Loans to One Borrower Limitations. Massachusetts banking law grants broad lending authority. However, with certain limited exceptions, total obligations of one borrower and related interests to a bank may not exceed 20.0% of the total of the bank’s capital, which is defined under Massachusetts law as the sum of the bank’s capital shares, surplus account and undivided profits.
Loans to a Bank’s Insiders. Under Massachusetts law, a Massachusetts-chartered bank must comply with Regulation O of the Federal Reserve Board and the Massachusetts Commissioner of Banks retains examination and enforcement authority to ensure compliance. Regulation O generally requires that extensions of credit to insiders:
be made on terms that are substantially the same as, and follow credit underwriting procedures that are not less stringent than, those prevailing for comparable transactions with unaffiliated persons and that do not involve more than the normal risk of repayment or present other unfavorable features;
not exceed certain limitations on the amount of credit extended to such persons, individually and in the aggregate, which limits are based, in part, on the amount of the Massachusetts financial institution’s capital; and
meet other definitional and procedural requirements as specified in the regulation.
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Regulatory Enforcement Authority. Any Massachusetts-chartered bank that does not operate in accordance with the regulations, policies and directives of the Massachusetts Commissioner of Banks may be subject to sanctions for non-compliance, including seizure of the property and business of the bank, imposition of a conservatorship or revocation of its charter. The Massachusetts Commissioner of Banks may, under certain circumstances, suspend or remove officers or directors who have violated the law, conducted the bank’s business in a manner which is unsafe, unsound or contrary to the depositors’ interests or been negligent in the performance of their duties. In addition, upon finding that a bank has engaged in an unfair or deceptive act or practice, the Massachusetts Commissioner of Banks may issue an order to cease and desist and impose a fine on the bank concerned. Massachusetts consumer protection and civil rights statutes applicable to Eastern Bank permit private individual and class action lawsuits and provide for the rescission of consumer transactions, including loans, and the recovery of statutory and punitive damage and attorney’s fees in the case of certain violations of those statutes.
Massachusetts has other statutes and regulations that are similar to the federal provisions discussed below.
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Federal Bank Regulation
Capital Requirements. Federal regulations require FDIC-insured depository institutions, such as Eastern Bank, to meet several minimum capital standards: a common equity Tier 1 capital to risk-based assets ratio of 4.5%, a Tier 1 capital to risk-based assets ratio of 6.0%, a total capital to risk-based assets ratio of 8%8.0%, and a Tier 1 capital to average assets leverage ratio of 4%4.0%.
For purposes of the regulatory capital requirements, common equity Tier 1 capital is generally defined as common shareholders’ equity and retained earnings. Tier 1 capital is generally defined as common equity Tier 1 and additional Tier 1 capital. Additional Tier 1 capital includes certain noncumulative perpetual preferred shares and related surplus and minority interests in equity accounts of consolidated subsidiaries. Total capital includes Tier 1 capital (common equity Tier 1 capital plus additional Tier 1 capital) and Tier 2 capital. Tier 2 capital is comprised of capital instruments and related surplus, meeting specified requirements, and may include cumulative preferred shares and long-term perpetual preferred shares, mandatory convertible securities, intermediate preferred shares and subordinated debt. Also included in Tier 2 capital is the allowance for loan and lease losses limited to a maximum of 1.25% or risk-weighted assets. As permitted by applicable capital regulations, we have opted out of the requirement to include Accumulated Other Comprehensive Income ("AOCI"(“AOCI”) in our regulatory capital determinations. Calculation of all types of regulatory capital is subject to deductions and adjustments specified in the regulations.
In determining the amount of risk-weighted assets for purposes of calculating risk-based capital ratios, all assets, including certain off-balance sheet assets (e.g., recourse obligations, direct credit substitutes, residual interests) are multiplied by a risk weight factor assigned by the regulations based on the risks believed inherent in the type of asset. Higher levels of capital are required for asset categories believed to present greater risk. For example, a risk weight of 0% is assigned to cash and United States government securities, a risk weight of 50% is generally assigned to prudently underwritten first lien one to four- family residential mortgages, a risk weight of 100% is assigned to commercial and consumer loans, a risk weight of 150% is assigned to certain past due loans and a risk weight of up to 600% is assigned to permissible equity interests, depending on certain specified factors.
In addition to establishing the minimum regulatory capital requirements, the regulations limit capital distributions and certain discretionary bonus payments to management if the institution does not hold a “capital conservation buffer” consisting of 2.5% of common equity Tier 1 capital to risk-weighted assets above the amount necessary to meet its minimum risk-based capital requirements. At December 31, 2020,2021, Eastern Bank exceeded the regulatory requirement for the capital conservation buffer.
The FDIC Improvement Act required each federal banking agency to revise its risk-based capital standards for insured institutions to ensure that those standards take adequate account of interest-rate risk, concentration of credit risk, and the risk of nontraditional activities, as well as to reflect the actual performance and expected risk of loss on multi-family residential loans. The FDIC, along with the other federal banking agencies, adopted a regulation providing that the agencies will take into account the exposure of a bank’s capital and economic value to changes in interest rate risk in assessing a bank’s capital adequacy. The FDIC also has authority to establish individual minimum capital requirements in appropriate cases upon determination that an institution’s capital level is, or is likely to become, inadequate in light of the particular circumstances.
Standards for Safety and Soundness. As required by statute, the federal banking agencies adopted final regulations and Interagency Guidelines Establishing Standards for Safety and Soundness to implement safety and soundness standards. The guidelines set forth the safety and soundness standards that the federal banking agencies use to identify and address problems at insured depository institutions before capital becomes impaired. The guidelines address internal controls and information systems, internal audit systems, credit underwriting, loan documentation, interest rate exposure, asset growth, asset quality, earnings and compensation, fees and benefits. The agencies have also established standards for safeguarding customer information. If the appropriate federal banking agency determines that an institution fails to meet any standard
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prescribed by the guidelines, the agency may require the institution to submit to the agency an acceptable plan to achieve compliance with the standard.
Investment Activities. All state-chartered FDIC-insured banks, including Massachusetts-chartered banks, are generally limited in their investment activities to principal and equity investments of the type and in the amount authorized for national banks, notwithstanding state law, subject to certain exceptions. For example, state-chartered banks may, with FDIC approval, continue to exercise state authority that was in existence as of September 30, 1991, to invest in common or preferred shares listed on a national securities exchange and in the shares of an investment company registered under the Investment Company Act of 1940, as amended. The maximum permissible investment is 100% of Tier 1 Capital, as specified by the FDIC’s regulations, or the maximum amount permitted by Massachusetts law, whichever is less.
In addition, the FDIC is authorized to permit such a state bank to engage as principal in state-authorized activities or investments not permissible for national banks (other than non-subsidiary equity investments) if it meets all applicable capital requirements and the FDIC determines that such activities or investments do not pose a significant risk to the Deposit
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Insurance Fund. The FDIC has adopted procedures for institutions seeking approval to engage in such activities or investments. In addition, a nonmember bank may control a subsidiary that engages in activities as principal that would only be permitted for a national bank to conduct in a “financial subsidiary” if a bank meets specified conditions and deducts its investment in the subsidiary for regulatory capital purposes.
Interstate Banking and Branching. Federal law permits well capitalized and well managed bank holding companies to acquire banks in any state, subject to Federal Reserve Board approval, certain concentration limits and other specified conditions. Interstate mergers of banks are also authorized, subject to regulatory approval and other specified conditions. In addition, amendments adopted as part of the Dodd-Frank Act permit banks to establish de novo branches on an interstate basis to the extent that branching is authorized by the law of the host state for the banks chartered by that state.
Prompt Corrective Regulatory Action. Federal law requires, among other things, that federal bank regulatory authorities take “prompt corrective action” with respect to banks that do not meet minimum capital requirements. For these purposes, the law establishes five capital categories: well capitalized, adequately capitalized, undercapitalized, significantly undercapitalized and critically undercapitalized.
The FDIC has adopted regulations to implement the prompt corrective action legislation. An institution is deemed to be “well capitalized” if it has a total risk-based capital ratio of 10.0% or greater, a Tier 1 risk-based capital ratio of 8.0% or greater, a common equity Tier 1 ratio of 6.5% or greater and a leverage ratio of 5.0% or greater. An institution is “adequately capitalized” if it has a total risk-based capital ratio of 8.0% or greater, a Tier 1 risk-based capital ratio of 6.0% or greater, a common equity Tier 1 ratio of 4.5% or greater and a leverage ratio of 4.0% or greater. An institution is “undercapitalized” if it has a total risk-based capital ratio of less than 8.0%, a Tier 1 risk-based capital ratio of less than 6.0%, a common equity Tier 1 ratio of less than 4.5% or a leverage ratio of less than 4.0%. An institution is deemed to be “significantly undercapitalized” if it has a total risk-based capital ratio of less than 6.0%, a Tier 1 risk-based capital ratio of less than 4.0%, a common equity Tier 1 ratio of less than 3.0% or a leverage ratio of less than 3.0%. An institution is considered to be “critically undercapitalized” if it has a ratio of tangible equity (as defined in the regulations) to total assets that is equal to or less than 2.0%. As of December 31, 2020,2021, Eastern Bank was a “well capitalized” institution under FDIC regulations.
At each successive lower capital category, an insured depository institution is subject to more restrictions and prohibitions, including restrictions on growth, restrictions on interest rates paid on deposits, restrictions or prohibitions on payment of dividends, and restrictions on the acceptance of brokered deposits. Furthermore, if an insured depository institution is classified in one of the undercapitalized categories, it is required to submit a capital restoration plan to the appropriate federal banking agency, and the holding company must guarantee the performance of that plan. Based upon its capital levels, a bank that is classified as well-capitalized, adequately capitalized, or undercapitalized may be treated as though it were in the next lower capital category if the appropriate federal banking agency, after notice and opportunity for hearing, determines that an unsafe or unsound condition, or an unsafe or unsound practice, warrants such treatment. An undercapitalized bank’s compliance with a capital restoration plan is required to be guaranteed by any company that controls the undercapitalized institution in an amount equal to the lesser of 5.0% of the institution’s total assets when deemed undercapitalized or the amount necessary to achieve the status of adequately capitalized. If an “undercapitalized” bank fails to submit an acceptable plan, it is treated as if it is “significantly undercapitalized.” “Significantly undercapitalized” banks must comply with one or more of a number of additional restrictions, including but not limited to an order by the FDIC to sell sufficient voting shares to become adequately capitalized, requirements to reduce total assets, cease receipt of deposits from correspondent banks or dismiss directors or officers, and restrictions on interest rates paid on deposits, compensation of executive officers and capital distributions by the parent holding company. “Critically undercapitalized” institutions are subject to additional measures including, subject to a narrow exception, the appointment of a receiver or conservator within 270 days after it obtains such status.
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Transaction with Affiliates and Regulation W of the Federal Reserve Board Regulations. Transactions between banks and their affiliates are governed by federal law. An affiliate of a bank is any company or entity that controls, is controlled by or is under common control with the bank. In a holding company context, the parent bank holding company and any companies which are controlled by such parent holding company are affiliates of the bank (although subsidiaries of the bank itself, except financial subsidiaries, are generally not considered affiliates). Generally, Section 23A of the Federal Reserve Act and the Federal Reserve Board’s Regulation W limit the extent to which the bank or its subsidiaries may engage in “covered transactions” with any one affiliate to an amount equal to 10.0% of such institution’s capital shares and surplus, and with all such transactions with all affiliates to an amount equal to 20.0% of such institution’s capital shares and surplus. Section 23B applies to “covered transactions” as well as to certain other transactions and requires that all such transactions be on terms substantially the same, or at least as favorable, to the institution or subsidiary as those provided to a non-affiliate. The term “covered transaction” includes the making of loans to, purchase of assets from, and issuance of a guarantee to an affiliate, and other similar transactions. Section 23B transactions also include the provision of services and the sale of assets by a bank
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to an affiliate. In addition, loans or other extensions of credit by the financial institution to the affiliate are required to be collateralized in accordance with the requirements set forth in Section 23A of the Federal Reserve Act.
Sections 22(h) and (g) of the Federal Reserve Act place restrictions on loans to a bank’s insiders, i.e., executive officers, directors and principal shareholders. Under Section 22(h) of the Federal Reserve Act, loans to a director, an executive officer and to a greater than 10.0% shareholder of a financial institution, and certain affiliated interests of these, together with all other outstanding loans to such person and affiliated interests, may not exceed specified limits. Section 22(h) of the Federal Reserve Act also requires that loans to directors, executive officers and principal shareholders be made on terms and conditions substantially the same as offered in comparable transactions to persons who are not insiders and also requires prior board approval for certain loans. In addition, the aggregate amount of extensions of credit by a financial institution to insiders cannot exceed the institution’s unimpaired capital and surplus. Section 22(g) of the Federal Reserve Act places additional restrictions on loans to executive officers.
Enforcement. The FDIC has extensive enforcement authority over insured state-chartered banks, including Eastern Bank. The enforcement authority includes, among other things, the ability to assess civil money penalties, issue cease and desist orders, and remove directors and officers.officers and prohibit institution affiliated parties from banking. In general, these enforcement actions may be initiated in response to violations of laws and regulations, breaches of fiduciary duty and unsafe or unsound practices. The FDIC is required, with certain exceptions, to appoint a receiver or conservator for an insured state nonmember bank if that bank was “critically undercapitalized” on average during the calendar quarter beginning 270 days after the date on which the institution became “critically undercapitalized.” The FDIC may also appoint itself as conservator or receiver for an insured state non-member bank under specified circumstances, including: insolvency; substantial dissipation of assets or earnings through violations of law or unsafe or unsound practices; existence of an unsafe or unsound condition to transact business; insufficient capital; or the incurrence of losses that will deplete substantially all of the institution’s capital with no reasonable prospect of replenishment without federal assistance.
Federal Insurance of Deposit Accounts. Eastern Bank is a member of the Deposit Insurance Fund, which is administered by the FDIC. The Deposit accounts in Eastern Bank are insured up to a maximumInsurance Fund provides deposit insurance of $250,000 per depositor, per insured bank, for each separately insured depositor.of the eight ownership categories defined by the FDIC, provided that the requirements for each ownership category are met.
The FDIC assesses deposit insurance premiums on each insured institution quarterly based on risk characteristics of the institution. As a bank with assets of more than $10 billion, Eastern Bank is subject to a deposit assessment based on a scorecard issued by the FDIC. This scorecard considers, among other things, Eastern Bank’s rating under the Federal Financial Institutions Examination Council’s Uniform Financial Institutions Rating System, or CAMELS rating, results of asset-related stress testing and funding-related stress, as well as our use of core deposits, among other things. Depending on the results of Eastern Bank’s performance under that scorecard, the total base assessment rate is between 1.5 and 40 basis points. The FDIC Board of Directors may also impose a special assessment in an emergency situation.assessments under stressed circumstances.
Pursuant to the Dodd-Frank Act, the FDIC has established 2.0% as the designated reserve ratio (“DRR”), which is the ratio of the Deposit Insurance Fund to insured deposits of the total industry. In March 2016, the FDIC adopted final rules designed to meet the statutory minimum DRR of 1.35% by September 30, 2020, the deadline imposed by the Dodd-Frank Act. The Dodd-Frank Act requires the FDIC to offset the effect on institutions with assets of less than $10 billion of the increase in the statutory minimum DRR to 1.35% from the former statutory minimum of 1.15%. The FDIC’s rules reduced assessment rates on all banks but imposed a surcharge on banks with assets of $10 billion or more until the DRR reaches 1.35% and will provide assessment credits to banks with assets of less than $10 billion for the portion of their assessments that contribute to the increase of the DRR to 1.35%. The rules also changed the method to determine risk-based assessment rates for established banks with less than $10 billion in assets to better ensure that banks taking on greater risks pay more for deposit insurance than less risky banks. The reserve ratio reached 1.36% on September 30, 2018 and, as a result, the surcharge on banks with assets of $10 billion or more ceased with the first assessment invoice in 2019. In addition, once the DRR reaches 1.38%, the FDIC
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will apply the assessment credits to banks that had assets below $10 billion at any time during the credit calculation period, which includes Eastern Bank. As of December 31, 2020,2021, the Deposit Insurance Fund’s reserve ratio was 1.29%1.27%. The FDIC Board previously voted on September 15, 2020 to maintain the current schedule of assessment rates for all insured depository institutions because of the extraordinary growth of insured deposits due to the pandemic.
The FDIC has authority to increase insurance assessments. A significant increase in insurance premiums would likely have an adverse effect on the operating expenses and results of operations of Eastern Bank. Future insurance assessment rates cannot be predicted.
Insurance of deposits may be terminated by the FDIC upon a finding that the institution has engaged in unsafe or unsound practices, is in an unsafe or unsound condition to continue operations or has violated any applicable law, regulation, rule order or regulatory condition imposed in writing. We do not know of any practice, condition or violation that might lead to termination of deposit insurance.
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Privacy Regulations. FDIC regulations generally require that Eastern Bank disclose its privacy policy, including identifying with whom it shares a customer’s “non-public personal information,” to customers at the time of establishing the customer relationship and annually thereafter. In addition, Eastern Bank is required to provide its customers with the ability to “opt-out” of having their personal information shared with unaffiliated third parties and not to disclose account numbers or access codes to non-affiliated third parties for marketing purposes. Eastern Bank currently has a privacy protection policy in place and believes that such policy is in compliance with the regulations.
Community Reinvestment Act. Under the Community Reinvestment Act, or CRA, as implemented by FDIC regulations, Eastern Bank as a non-member bank has a continuing and affirmative obligation, consistent with its safe and sound operation, to help meet the credit needs of its entire community, including low- and moderate-income neighborhoods. The CRA does not establish specific lending requirements or programs for financial institutions nor does it limit an institution’s discretion to develop the types of products and services that it believes are best suited to its particular community, consistent with the CRA. The CRA does require the FDIC, in connection with its examination of a non-member bank, to assess the institution’s record of meeting the credit needs of its community and to take such record into account in its evaluation of certain applications by such institution, including applications to acquire branches and other financial institutions. The CRA requires the FDIC to provide a written evaluation of an institution’s CRA performance utilizing a four-tiered descriptive rating system. Eastern Bank’s latestmost recently published FDIC CRA performance rating was “Outstanding.”
Massachusetts has its own statutory counterpart to the CRA which is also applicable to Eastern Bank. The Massachusetts version is generally similar to the CRA but utilizes a five-tiered descriptive rating system. Massachusetts law requires the Massachusetts Commissioner of Banks to consider, but not be limited to, a bank’s record of performance under Massachusetts law in considering any application by the bank to establish a branch or other deposit-taking facility, to relocate an office or to merge or consolidate with or acquire the assets and assume the liabilities of any other banking institution. Eastern Bank’s most recent 2018 CRA performance rating under Massachusetts law was “Outstanding.”
On January 9, 2020, the FDIC and theDecember 14, 2021, The Office of the Comptroller of the Currency publishedissued a Notice of Proposed Rulemaking that would substantially amend their respective CRA regulations. The Federal Reserve did not join in thefinal rule to rescind its June 2020 Community Reinvestment Act Notice(CRA) rule and replace it with a rule based on the rules adopted jointly by the Federal banking agencies in 1995, as amended. The OCC’s action facilitates the planned future issuance of Proposed Rulemaking. On May 20, 2020,updated interagency CRA rules with the Office ofFederal Reserve Board and FDIC to modernize the Comptroller of the Currency adopted a final regulation. The FDIC did not join the Office of the Comptroller of the Currency,CRA regulatory framework and itpromote consistency for all insured depository institutions. It is unclear whether or when a final rule will be promulgated. It is also unclear whether the Massachusetts Commissioner of Banks will adopt corresponding changes to its CRA regulations, which apply to all Massachusetts-chartered banks, including Eastern Bank.
Compensation Practices. Our compensation practices are subject to oversight by the Federal Reserve Board and the FDIC. The federal banking regulators have provided guidance designed to ensure that incentive compensation arrangements at banking organizations take into account risk and are consistent with safe and sound practices. The guidance sets forth the following three key principles with respect to incentive compensation arrangements: (i) the arrangements should provide employees with incentives that appropriately balance risk and financial results in a manner that does not encourage employees to expose their organizations to imprudent risk; (ii) the arrangements should be compatible with effective controls and risk management; and (iii) the arrangements should be supported by strong corporate governance. The guidance provides that supervisory findings with respect to incentive compensation will be incorporated, as appropriate, into the organization’s supervisory ratings, which can affect its ability to make acquisitions or perform other actions. The guidance also provides that enforcement actions may be taken against a banking organization if its incentive compensation arrangements or related risk management, control or governance processes pose a risk to the organization’s safety and financial weakness. The federal banking and other responsible federal agencies, including the SEC, have yet to adopt regulations implementing the executive compensation provisions of the Dodd Frank Act.
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Consumer Protection and Fair Lending Regulations. Massachusetts-chartered banks are subject to a variety of federal and Massachusetts statutes and regulations that are intended to protect consumers and prohibit discrimination in the granting of credit. These statutes and regulations provide for a range of sanctions for non-compliance with their terms, including imposition of administrative fines and remedial orders, and referral to the Attorney General for prosecution of a civil action for actual and punitive damages and injunctive relief. Certain of these statutes authorize private individual and class action lawsuits and the award of actual, statutory and punitive damages and attorneys’ fees for certain types of violations.
Consumer Financial Protection Bureau Supervision. With total assets in excess of $10 billion, Eastern Bank is classified as a large bank and therefore is subject to direct supervision and examination by the Consumer Financial Protection Bureau (the “CFPB”) for compliance with federal consumer financial law under Title X of the Dodd-Frank Act.
USA PATRIOT Act. Eastern Bank is subject to the USA PATRIOT Act, which gave federal agencies additional powers to address terrorist threats through enhanced domestic security measures, expanded surveillance powers, increased information sharing, and broadened anti-money laundering requirements. By way of amendments to the Bank Secrecy Act, Title III of the USA PATRIOT Act provided measures intended to encourage information sharing among bank regulatory agencies and law enforcement bodies. Further, certain provisions of Title III impose affirmative obligations on a broad range of financial institutions, including banks, thrifts, brokers, dealers, credit unions, money transfer agents, and parties registered under the Commodity Exchange Act.
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CARES Act. Eastern Bank has been impacted by provisions of the Coronavirus Aid, Relief, and Economic Security Act, or CARES Act, containing, among other provisions, certain temporary regulatory forbearance measures applicable during the COVID-19 pandemic state of emergency. These CARES Act provisions address the establishment of emergency liquidity facilities to support lending to small and midsize businesses under Section 13(3) of the Federal Reserve Act; a potential temporary increase of FDIC deposit insurance limits on noninterest bearing deposit accounts above current levels; temporary relief from troubled debt restructurings and optional temporary relief from current expected credit losses. Federal and state banking agencies also have issued guidancerestructurings.
Consolidated Appropriations Act. Eastern Bank has been impacted by provisions of the Consolidated Appropriations Act, which was enacted on December 27, 2020. These provisions extend certain provisions related to regulated financial institutions during the COVID-19 pandemic statein the United States (which were due to expire) and provides additional emergency relief to individuals and businesses. Included within the provisions of emergency. These pronouncements address, among other things, onsite examination frequency;the Consolidated Appropriations Act was the extension of Section 4013 of the CARES Act to January 1, 2022, which provided relief from a requirement to evaluate loans that had received COVID-19 modifications to determine if the loans required troubled debt restructuring (“TDR”) treatment provided certain criteria were met. Accordingly, we applied the TDR relief granted pursuant to such section to any qualifying loan modifications; deferral of real estate appraisals and evaluations; responsible small dollar lending; mortgage servicing; regulatory reporting; and other supervisory matters.modifications executed during the allowable time period.
Other Regulations
Interest and other charges collected or contracted for by Eastern Bank are subject to state usury laws and federal laws concerning interest rates. Loan operations are also subject to state and federal laws applicable to credit transactions, such as the:
Home Mortgage Disclosure Act of 1975, requiring financial institutions to provide information to enable the public and public officials to determine whether a financial institution is fulfilling its obligation to help meet the housing needs of the community it serves;
Equal Credit Opportunity Act, prohibiting discrimination on the basis of race, creed or other prohibited factors in extending credit;
Fair Credit Reporting Act of 1978, governing the use and provision of information to credit reporting agencies;
Massachusetts Debt Collection Regulations, establishing standards, by defining unfair or deceptive acts or practices, for the collection of debts from persons within the Commonwealth of Massachusetts and the General Laws of Massachusetts, Chapter 167E, which governs Eastern Bank’s lending powers; and
Rules and regulations of the various federal and state agencies charged with the responsibility of implementing such federal and state laws.
The deposit operations of Eastern Bank also are subject to, among others, the:
Right to Financial Privacy Act, which imposes a duty to maintain confidentiality of consumer financial records and prescribes procedures for complying with administrative subpoenas of financial records;
Check Clearing for the 21st Century Act (also known as “Check 21”), which gives “substitute checks,” such as digital check images and copies made from that image, the same legal standing as the original paper check;
Electronic Funds Transfer Act and Regulation E promulgated thereunder, which govern automatic deposits to and withdrawals from deposit accounts and customers’ rights and liabilities arising from the use of automated teller machines and other electronic banking services; and
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General Laws of Massachusetts, Chapter 167D, which governs deposit powers.
Federal Reserve System
The Federal Reserve Board regulations ordinarily require depository institutions to maintain interest-earning reserves against their transaction accounts (primarily, negotiable order of withdrawal ("NOW"(“NOW”) accounts and regular checking accounts). The Federal Reserve Board regulations generally require that reserves be maintained against aggregatenet transaction accounts as follows: as of January 1, 2022, for that portion of transaction accounts aggregating $127.5$640.6 million or less (which may be adjusted by the Federal Reserve Board) the reserve requirement is 3.0% and the amounts greater than $127.5$640.6 million require a 10.0% reserve (which may be adjusted annually by the Federal Reserve Board between 8.0% and 14.0%). TheAs of January 1, 2022, the first $16.9$32.4 million of otherwise reservable balances (which may be adjusted by the Federal Reserve Board) are exempted from the reserve requirements. However, in response to the COVID-19 pandemic, the Federal Reserve Board temporarily eliminated reserve requirements and therefore there was no minimum reserve requirement as of December 31, 2020.2021. The current annual interest rate on both the required and excess reserves is 0.10%0.15%.
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Federal Home Loan Bank System
Eastern Bank is a member of the Federal Home Loan Bank System, which consists of 11 regional Federal Home Loan Banks. The FHLB provides a central credit facility primarily for member institutions. Members of the FHLB are required to acquire and hold shares of capital shares in the FHLB.FHLB bank of which they are a member. Eastern Bank acquired capital shares in the FHLBB and was in compliance with this requirement at December 31, 2020.2021. Based on redemption provisions of the FHLBB, the shares have no quoted market value and are carried at cost. Eastern Bank reviews for impairment based on the ultimate recoverability of the cost basis of the FHLBB shares. As of December 31, 2020,2021, no impairment had been recognized.
At its discretion, the FHLBB may declare dividends on the shares. The FHLBs are required to provide funds for certain purposes including the resolutioncontribute a percentage of insolvent thrifts in the late 1980s and to contributingtheir net earnings towards funds for affordable housing programs. These requirements could reduce the amount of dividends that the FHLBs pay to their members and result in the FHLBs imposing a higher rate of interest on advances to their members. In 2020,During the year ended December 31, 2021, the FHLBB paid quarterly dividends equal to an annual yieldyields of 4.64%.1.6%, 1.5%, 1.5% and 2.1% in the first, second, third and fourth quarter, respectively. There can be no assurance that such dividends will continue in the future.
Holding Company Regulation
Eastern Bankshares, Inc. is subject to examination, regulation, and periodic reporting under the Bank Holding Company Act of 1956, as amended, as administered by the Federal Reserve Board. Eastern Bankshares, Inc. is required to obtain the prior approval of the Federal Reserve Board to acquire all, or substantially all, of the assets of any bank or bank holding company. Prior Federal Reserve Board approval would be required for Eastern Bankshares, Inc. to acquire direct or indirect ownership or control of any voting securities of any bank or bank holding company if, after such acquisition, it would, directly or indirectly, own or control more than 5% of any class of voting shares of the bank or bank holding company. In addition to the approval of the Federal Reserve Board, prior approval may also be necessary from other agencies having supervisory jurisdiction over the bank to be acquired before any bank acquisition can be completed.
A bank holding company is generally prohibited from engaging in non-banking activities, or acquiring direct or indirect control of more than 5% of the voting securities of any company engaged in non-banking activities. One of the principal exceptions to this prohibition is for activities found by the Federal Reserve Board to be so closely related to banking or managing or controlling banks as to be a proper incident thereto. Some of the principal activities that the Federal Reserve Board has determined by regulation to be so closely related to banking are: (i) making or servicing loans; (ii) performing certain data processing services; (iii) providing discount brokerage services; (iv) acting as fiduciary, investment or financial advisor; (v) leasing personal or real property; (vi) making investments in corporations or projects designed primarily to promote community welfare; and (vii) acquiring a savings and loan association whose direct and indirect activities are limited to those permitted for bank holding companies.
The Gramm-Leach-Bliley Act of 1999 authorized a bank holding company that meets specified conditions, including being “well capitalized”“well-capitalized” and “well managed,” to opt to become a “financial holding company” and thereby engage in a broader array of financial activities than previously permitted. Such activities can include insurance underwriting and investment banking. Eastern Bankshares, Inc. has no present plan or intent to elect to become a financial holding company.
Eastern Bankshares, Inc. is subject to the Federal Reserve Board’s capital adequacy guidelines for bank holding companies (on a consolidated basis) which have historically been similar to, though less stringent than, those of the FDIC for Eastern Bank. The Dodd-Frank Act, however, required the Federal Reserve Board to promulgate consolidated capital requirements for depository institution holding companies that are no less stringent, both quantitatively and in terms of
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components of capital, than those applicable to the depository institutions themselves. Consolidated regulatory capital requirements identical to those applicable to the subsidiary banks apply to bank holding companies.
A bank holding company is generally required to give the Federal Reserve Board prior written notice of any purchase or redemption of then outstanding equity securities if the gross consideration for the purchase or redemption, when combined with the net consideration paid for all such purchases or redemptions during the preceding 12 months, is equal to 10% or more of its consolidated net worth. The Federal Reserve Board may disapprove such a purchase or redemption if it determines that the proposal would constitute an unsafe and unsound practice, or would violate any law, regulation, Federal Reserve Board order or directive, or any condition imposed by, or written agreement with, the Federal Reserve Board. There is an exception to this approval requirement for well-capitalized bank holding companies that meet certain other conditions.
The Federal Reserve Board has issued a policy statement regarding capital distributions, including dividends, by bank holding companies. In general, the Federal Reserve Board’s policies provide that dividends should be paid only out of current earnings and only if the prospective rate of earnings retention by the bank holding company appears consistent with the organization’s capital needs, asset quality and overall financial condition. The Federal Reserve Board’s policies also require that a bank holding company serve as a source of financial strength to its subsidiary banks by standing ready to use available resources to provide adequate capital funds to those banks during periods of financial stress or adversity and by maintaining the financial flexibility and capital-raising capacity to obtain additional resources for assisting its subsidiary banks where
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necessary. The Dodd-Frank Act codified the source of strength doctrine. Under the prompt corrective action laws, the ability of a bank holding company to pay dividends may be restricted if a subsidiary bank becomes undercapitalized. In addition, the Federal Reserve Board has issued guidance that requires consultation with the agency prior to a bank holding company’s payment of dividends or repurchase of shares under certain circumstances. These regulatory policies could affect the ability of the Eastern Bankshares, Inc. to pay dividends, repurchase its shares or otherwise engage in capital distributions.
Under the Federal Deposit Insurance Act, depository institutions are liable to the FDIC for losses suffered or anticipated by the FDIC in connection with the default of a commonly controlled depository institution or any assistance provided by the FDIC to such an institution in danger of default. Eastern Bankshares, Inc. does not control two depository institutions that would subject it to the cross-guarantee provisions of the Federal Deposit Insurance Act.
The status of Eastern Bankshares, Inc. as a registered bank holding company under the Bank Holding Company Act will not exempt it from certain federal and state laws and regulations applicable to corporations generally, including, without limitation, certain provisions of the federal securities laws. Eastern Bankshares Inc. does not control two depository institutions that would subject it to the cross-guarantee provisions of the Federal Deposit Insurance Act.
Massachusetts Holding Company Regulation. Under the Massachusetts banking laws, a company owning or controlling two or more banking institutions is regulated as a bank holding company. The term “company” is defined by the Massachusetts banking laws similarly to the definition of “company” under the Bank Holding Company Act. Each Massachusetts bank holding company: (i) must obtain the approval of the Massachusetts Board of Bank Incorporation before engaging in certain transactions, such as the acquisition of more than 5% of the voting shares of another banking institution; (ii) must register, and file reports, with the Massachusetts Commissioner of Banks; and (iii) is subject to examination by the Massachusetts Commissioner of Banks. As of the date of this Annual Report on Form 10-K, Eastern Bankshares, Inc. is not a “bank holding company” under the Massachusetts banking laws, because Eastern Bank is our sole bank subsidiary.
Regulation of Eastern Insurance Group LLC
Eastern Insurance Group LLC is subject to regulation and supervision by the Massachusetts Division of Insurance, and various state insurance regulatory authorities in other states that license, regulate and supervise insurance producers, brokers and agents.
Federal Securities Laws
The class of common stock of Eastern Bankshares, Inc. is registered with the Securities and Exchange Commission under the Exchange Act, and therefore Eastern Bankshares Inc. and our shareholders are subject to the information, proxy solicitation, insider trading restrictions and other requirements under the Exchange Act.
The registration under the Securities Act of 1933 of shares of common stock issued in Eastern Bankshares, Inc.’s IPO under the Securities Act of 1933, as amended (“Securities Act”) does not cover the resale of those shares. Shares of common stock purchased by persons who are not affiliates of Eastern Bankshares, Inc. may be resold without registration. Shares purchased by an affiliate of Eastern Bankshares, Inc. are subject to the resale restrictions of Rule 144 under the Securities Act (“Rule 144”). If Eastern Bankshares, Inc. meets the current public information requirements of Rule 144, each affiliate of Eastern Bankshares, Inc. that complies with the other conditions of Rule 144, including those that require the affiliate’s sale to be aggregated with those of other persons, would be able to sell in the public market, without registration, a number of shares not to exceed, in any three-month period, the greater of 1% of the outstanding shares of Eastern Bankshares,
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Inc., or the average weekly volume of trading in the shares during the preceding four calendar weeks. In the future, Eastern Bankshares, Inc. may permit affiliates to have their shares registered for sale under the Securities Act.
Emerging Growth CompanyIn December 2021, the Securities and Exchange Commission (“SEC”) proposed rules related to corporate share repurchase programs, which include extensive disclosure requirements for issuers that engage in share repurchasing. Our future share repurchase programs will likely be subject to such future regulations.
Filer Status
The Jumpstart Our Businesses Act, or JOBS Act, which was enacted in 2012, has made numerous changes to the federal securities laws to facilitate access to capital markets. Under the JOBS Act, a company with total annual gross revenues of less than $1.07 billion during its most recently completed fiscal year qualifies as an “emerging growth company.” Following the IPO, Eastern Bankshares, Inc. qualified as an emerging growth company, and we expect that we will continuecontinued to qualify as an emerging growth company under the JOBS Act until December 31, 2021.
An emerging growth company may choose not to hold shareholder votes to approve annual executive compensation (more frequently referred to as “say-on-pay” votes), although we currently plan to hold such a vote at our 2021 annual meeting of shareholders, or executive compensation payable in connection with a merger (more frequently referred to as “say-on-golden parachute” votes). An emerging growth company also is not subject to the requirement that its auditors attest to the effectiveness of its internal control over financial reporting and can provide scaled disclosure regarding executive compensation. The JOBS Act also provides that an emerging growth company does not need to comply with any new or revised financial accounting standards until such date that a private company is otherwise required to comply with such new or revised accounting standards. Pursuant to the JOBS Act, we have elected to take advantage of the benefits of this extended
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transition period for complying with new or revised accounting standards as required when they are adopted for private companies. As a result, our operating results and financial statements may not be comparable to the operating results and financial statements of other companies who have adopted the new or revised accounting standards.
We expect that Eastern Bankshares Inc. will continueceased to qualify as an emerging growth company under the JOBS Act untilas of December 31, 2021. Applicable regulations provide that Eastern Bankshares, Inc. will cease to qualify as an emerging growth company on the earlier of: (i) the last day of the fiscal year of the Bank during which it had total annual gross revenues of $1.07 billion or more; (ii) the last day of the fiscal year of the issuer following the fifth anniversary of the IPO; (iii) the date on which Eastern Bankshares, Inc. has, during the previous three-year period, issued more than $1.07 billion in non-convertible debt; or (iv) the date on which Eastern Bankshares, Inc. is deemed to be a “large accelerated filer” under Securities and Exchange Commission regulations (generally, Eastern Bankshares, Inc. will be deemed to be classified as a “large accredited filer” on2021, the last day of the fiscal year in which the market value of voting and non-voting equity held by non-affiliates was at least $700 million or more as of the last day of the second quarter of that fiscal year). Eastern Bankshares, Inc. will not bewas classified as a large“large accelerated filer, earlier than December 31, 2021. Once” under Securities and Exchange Commission regulations. As a result, we cease to be an emerging growth company, we will not beare no longer entitled to the exemptions for emerging growth companies provided in the JOBS Act discussed above.Act.
Sarbanes-Oxley Act of 2002
The Sarbanes-Oxley Act of 2002 is intended to improve corporate responsibility, to provide for enhanced penalties for accounting and auditing improprieties at publicly traded companies, and to protect investors by improving the accuracy and reliability of corporate disclosures pursuant to federal securities laws. We have policies, procedures and systems designed to comply with these regulations, and we review and document such policies, procedures and systems to ensure continued compliance with these regulations.
Change in Control Regulations
Under the Change in Bank Control Act, no person, or group of persons acting in concert, may acquire control of a bank holding company such as Eastern Bankshares, Inc. unless the Federal Reserve Board has been given 60 days’ prior written notice and not disapproved the proposed acquisition. The Federal Reserve Board considers several factors in evaluating a notice, including the financial and managerial resources of the acquirer and competitive effects. Control, as defined under the applicable regulations, means the power, directly or indirectly, to direct the management or policies of us or to vote 25% or more of any class of voting securities of ours. Acquisition of more than 10% of any class of a bank holding company’s voting securities constitutes a rebuttable presumption of control under certain circumstances, including where, as will be the case with Eastern Bankshares, Inc., the issuer has registered securities under Section 12 of the Exchange Act.(Substantially similar requirements are imposed under Massachusetts law with respect to the acquisition of control, directly or indirectly, of Eastern Bank.)
In addition, federal regulations provide that no company may acquire control (as defined in the Bank Holding Company Act) of a bank holding company without the prior approval of the Federal Reserve Board. Any company that acquires such control becomes a “bank holding company” subject to registration, examination and regulation by the Federal Reserve Board.
Through October 14, 2023, no person may acquire beneficial ownership of more than 10% of our common stock without prior approval of the Federal Reserve Board and the Massachusetts Commissioner of Banks. If any person exceeds this 10% beneficial ownership threshold, shares in excess of 10% will not be counted as shares entitled to vote through October 14, 2023.
Legal and Regulatory Proceedings
We operate in a legal and regulatory environment that exposes us to potentially significant risks. In addition to the matters described below, in the normal course of business, we are named, from time to time, as a defendant in various legal actions, including class actions and other individual litigation matters, arising in connection with our activities as a banking institution, including with respect to allegations of unfair or deceptive business practices and our role in administering trusts for which we are a trustee alone or with others. We also face legal exposure associated with employment actions, which at times can result in matters against Eastern Bank before the Massachusetts Commission Against Discrimination or the U.S. Equal Employment Opportunity Commission. Actual or threatened legal actions against us include claims for substantial amounts of compensatory damages, claims for intermediate amounts of compensatory damages and claims for punitive damages. Compliance with all applicable laws and regulations involves a significant investment in time and resources. Any new laws or regulations applicable to our business, any changes to existing laws or regulations, or any changes to the
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interpretations or enforcement of those laws or regulations, may affect our operations and/or financial condition. For additional information, see Note 16,17, “Commitments and Contingencies” within the Notes to the Consolidated Financial Statements included in Item 8 in this Annual Report on Form 10-K.
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In part as a result of the extensive regulation, supervision and examination of our business described elsewhere in this Annual Report on Form 10-K, we are also involved, from time to time, in other reviews, investigations and proceedings (both formal and informal) by governmental and self-regulatory agencies regarding our business, certain of which may result in adverse judgments, settlements, fines, penalties, public or private censure, increased costs, required remediation, restriction on business activities or other impacts on us.
We contest liability and the amount of damages as appropriate in each pending matter. Where available information indicates that it is probable a liability has been incurred at the date of the Consolidated Financial Statements and we can reasonably estimate the amount of that loss, we accrue the estimated loss as a charge to income.
In many proceedings, however, it is inherently difficult to determine whether any loss is probable or even possible or to estimate the amount of any loss. We cannot predict with certainty if, how or when such proceedings will be resolved or what the eventual settlement, fine, penalty or other relief, if any, may be, particularly for proceedings that are in their early stages of development or where plaintiffs seek substantial or indeterminate damages. Numerous issues may need to be resolved before liability can be reasonably estimated, including through potentially lengthy discovery and determination of important factual matters, determination of issues related to class certification and the calculation of damages and by addressing novel or unsettled legal questions relevant to the proceedings in question.
The activities of Eastern Bank, including with respect to disclosures about and implementation of numerous consumer products, are subject to various laws and numerous regulations, including those related to unfair or deceptive acts or practices. If Eastern Bank is found to have violated one or more consumer protection laws, it may be required to pay restitution to certain affected customers in connection with certain of these practices. In addition, Eastern Bank may face formal administrative enforcement actions from theirits federal and other governmental supervisory agencies, including the assessment of civil monetary penalties and restitution, relating to consumer products, and could also face potential civil litigation. For further information regarding risks related to regulatory actions and litigation, please refer to “Risk Factors—Risks Related to Our Business—Operational risks are inherent in our businesses,” “Risk Factors—Risks Related to Regulations—Our business is highly regulated, which could limit or restrict our activities and impose financial requirements or limitations on the conduct of our business,” and “Risk Factors—Risks Related to Regulations—We are subject to numerous laws designed to protect consumers, including the Community Reinvestment Act and fair lending laws, and failure to comply with these laws could lead to a wide variety of sanctions” in Part I, Item 1A of this Annual Report on Form 10-K.
Human Capital Management

Diversity, Equity & Inclusion (DE&I)

The Company, which employed 2,059 full- and part- time employees as of December 31, 2021, of whom 1,889 were full-time employees, is deeply committed to having a diverse workforce reflective of the communities we serve, where all feel included and supported. Our strategy is to build and sustain diversity, equity and inclusion (“DE&I”) as a critical aspect of our work and workplace environment, which we believe makes us a better employer, a better provider of services to our customers, a better member of our communities and a better investment for our shareholders.
The Company has long been committed to and recognized as a leader in DE&I, as evidenced by:
The Wall Street Journal featured Eastern’s work to drive a diverse and inclusive culture in December 2020.
Our diverse Board of Directors. DE&I starts with our diverse Board of Directors, which has long been led by professionals of color (Wendall(Wendell Knox, Lead Director 2009-2017; Deborah Jackson, Lead Director Jan. 20192018 – present). Overall, 50% of our Board of Directors is comprised of women and people of color.
Our diverse leadership team. Our Management Committee, which runs the Company, is comprised of 1211 executives, about 40% of whom are women or people of color, including our President, Quincy Miller. In 2021, Sujata Yadav, a woman of color, was promoted to Executive Vice President and Chief Marketing Officer. It is anticipated that she will join our Management Committee on March 1, 2022 as the first woman of color to serve on the Management Committee.
Our Company was built by women. Our first customer was a woman, and for over 200 years women have played a key role in our Company’s success. Women comprise 67% of our total workforce and 38% are Vice Presidents or hold more senior positions across our divisions.workforce.
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Our recognition as a leader in DE&I. We’ve been recognized in 20202021 as a “Best Place to Work” for LGBTQ+ equality by the Human Rights Campaign for the eighthninth consecutive year,year. We were the first company in the country to sign the Gay and The Wall Street Journal featured Eastern’s workLesbian Alliance Against Defamation’s amicus brief that asked the U.S. Supreme Court to drivestrike down the Defense of Marriage Act and we expanded our health insurance to offer comprehensive transgender-inclusive coverage, including coverage for treatments and services related to sex affirmation or reassignment. We also are a diversefounding member of the Massachusetts LGBT Chamber of Commerce and inclusive culture in December 2020.the LGBT Business Network, working to promote opportunities for LGBT-owned businesses, corporations and professionals, and during the COVID-19 pandemic, helping to ensure LGBTQ+-owned businesses have access to loan assistance programs like the Paycheck Protection Program.
Our 11 employee resource groups.groups (“ERGs”). Each group has an executive sponsor, and serves as a source of support and inclusion for colleagues. The groups also provide guidance to leadership on issues of importance to them. In 2020,them, with ERG leaders serving on our Black Professionals Alliance played a key leadership roleDE&I Steering Committee alongside our senior executives, consultants and advisors. ERG highlights in advising executive management in holding a Town Hall dedicated2021 include:
Our Asian American Professional Collective facilitated an employee-wide live bystander training to discussing management’s reflections and action plansempower employees to appropriately respond to harassment in the wake of public violence against members of the murdersAsian community;
Our Latinos In Action group lead a number of George Floydcolleague development sessions including roundtables that celebrated diversity inclusion and Breonna Taylor, among other Black peopleintersectionality.
Our Women’s Interest Network leaders organized a live session co-lead by law enforcement. The leadershipour CEO and an expert on mental health to address employee burnout and strategies for maintaining strong mental health;
Our Veterans and Military Families ERG leaders facilitated a virtual event honoring Medal of Honor recipients and their families; and
As part of our Black Professional AllianceHistory Month celebration, our Company held a virtual screening of “Grounded, a film presentation” highlighting the relationships of prominent Black Bostonian couples and their hopes for grounding the next generation of Black leaders. We also helped develop additional training centered on “Understanding Racism” thathosted a virtual event honoring Medal of Honor recipients and their families with leadership from our Military Veterans and Families Network ERG.
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continues to be offered to all employees. The employee resource groupsERGs reflect the diversity of our workforce and the communities we serve, and include:
Asian American Professional Coalition;Collective;
Black Professional Alliance;
Latinos in Action;
disAbility Advocacy Alliance;
Equality Under the Blue (LGBTQ+);
Sustainability Network (environment);
Heart of Eastern (volunteerism);
Parenting Networking Group;
Veterans and Military Families;
Women’s Interest Network; and
Young Professionals Network.
While weWe are proud of our long standing commitment to DE&I we alsobut recognize that we have more work to do to improve DE&I within our Company, particularly at the most senior levels of our organization. Accordingly,In 2021, the Company is implementing aformally launched our “Road to Equity” action plan, which reflects greater intentionality in increasing DE&I across a number of areas of the Company, including talent acquisition, retention and development, supplier diversity, products and supplier diversity. While ourservices, and philanthropic support from the Eastern Bank Foundation. Our Company has been successful in recruiting diverse talent into our organization,organization: in 2021, 45% of our new hires in 2021 were racially diverse and 63% were women. However, while we have a richness ofextensive gender and ethnic diversity at the junior levels of our Company, but not as muchwe have less diversity at the more senior levels. In addition,levels of our Company. While some of our divisions, such as our Retail Division, are incrediblymore diverse, while other divisions remain predominately comprised of non-diverse colleagues. SeniorIn 2021, our senior management at the Company is in the processset a number of setting both qualitative and quantitative goalskey objectives to help drive an enhanced focus on DE&I, with metrics and dashboards underincluding the development of a dashboard to ensure accountabilitythe Company measures and reports progress on the quantitative DE&I goals related to talent management, supplier diversity and philanthropic spend in underserved communities. The Company also put in place programs and trainings to further support the Road to Equity. Eastern Insurance Group, designed and launched a Career Development Rotational Program with a focus on providing an onramp for making progress towarddiverse talent into the insurance sector. Our Commercial Credit Training Program enhanced its focus on serving as an onramp into Commercial Lending and Credit for women and people of color, who are underrepresented in these divisions at our Company. Supplier diversity goals over time. Simply stated,were expanded to all divisions in our main goal isCompany while a team was formed to equitably represent like the communities we serve at all levelsfocus on products and services related to a
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development of a WMBE (Women and Minority Owned Businesses) vertical. Approximately 80 of our organization,most senior executives from our branchesacross the Company set DE&I goals related to the C-suite.talent acquisition, management and supplier diversity and met twice in 2021 as a large group to learn about best practices in DE&I recruiting, mentoring and professional development.
To help drive diverse recruiting, the Companymanagement partners with external organizations thatto develop diverse candidate pipelines and supply diverse talent, regularly reports on diverse hiring to the Board of Directors, and has a talent acquisition team led by and comprised of diverse colleagues. In 2020,2021, we enhanced our focus on diverse candidate slates and, as a result, achieved a record diversity hiring (racial diversity). Year-over-year, we increased racial diversity in our total workforce by two percentage points. Our hiring at the Senior Vice President level included 17% diverse hires and 50% women hires and our hiring at the Vice President level included 33% diverse hires and 54% women hires. Diversity at these senior levels will continue to be an area of 43 percent across the Company. enhanced focus.
To further enhance our culture and commitment to DE&I, the Company provides DE&I training across all divisions with the assistance and employee populations, offeringleadership of experienced external DE&I professionals. This training includes mandatory training on the Company’s DE&I strategy for all employees; training for our middle management trainingmanagers on understanding social identity; and training for senior management training on effecting organizational change tied toaligned with the Road to Equity, with the assistance and leadership of experienced external DE&I professionals.Equity. The Company recentlyalso formed a DE&I steering committee chaired by the Chief Executive Officer, whose members include executives, leaders of our employee resource groups,ERGs, and external advisors who are leaders on and experts in DE&I issues to further drive this intentionality.issues. In 2021, the DE&I steering committee helped develop and execute on key DE&I objectives, such as the enhanced DE&I training and programs. The Board of Directors recentlyalso engaged an independent DE&I consultant, reportingwho reports directly to the Lead Director, to provideserves on our DE&I steering committee and provides guidance and best practices to senior management and the Board to further drive our success on the Road to Equity.

Demographics
The tables below depict the Company’s demographics as of December 31, 20202021 for our Board of Directors, our Management Committee (which consists of our senior most leaders at the Company), our total workforce, and new hires in 20202021 who remained employed as of December 31, 2020:2021:

20202021 Board of Directors
GenderRace & Ethnicity
FemaleMaleNot DisclosedTotalAsianBlackLatinxNot DisclosedOther POCWhiteTotal
Count3901212100812
Percentage25.0%75.0%—%100.0%8.3%16.7%8.3%—%—%66.7%100.0%
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20202021 Management Committee
GenderRace & EthnicityGenderRace & Ethnicity
FemaleMaleNot DisclosedTotalAsianBlackLatinxNot DisclosedOther POCWhiteTotalFemaleMaleNot DisclosedTotalAsianBlackLatinxNot DisclosedOther POCWhiteTotal
CountCount39012020001012Count38011010001011
PercentagePercentage25.0%75.0%—%100.0%—%16.7%—%—%—%83.3%100.0%Percentage27.0%73.0%—%100.0%—%9.0%—%—%—%91.0%100.0%

20202021 Total Workforce
GenderRace & EthnicityGenderRace & Ethnicity
FemaleMaleNot DisclosedTotalAsianBlackLatinxNot DisclosedOther POCWhiteTotalFemaleMaleNot DisclosedTotalAsianBlackLatinxNot DisclosedOther POCWhiteTotal
CountCount1,27061311,88410811017237401,4171,884Count1,38267422,05815712721345421,4742,058
PercentagePercentage67.4%32.5%0.1%100.0%5.7%5.9%9.1%2.0%2.1%75.2%100.0%Percentage67.1%32.8%0.1%100.0%7.6%6.2%10.3%2.2%2.0%71.7%100.0%

20202021 New Hires (2020(2021 new hires employed as of 12/31/20)21)
GenderRace & EthnicityGenderRace & Ethnicity
FemaleMaleNot DisclosedTotalAsianBlackLatinxNot DisclosedOther POCWhiteTotalFemaleMaleNot DisclosedTotalAsianBlackLatinxNot DisclosedOther POCWhiteTotal
CountCount12466119119192726991191Count28116154477532801313234447
PercentagePercentage64.9%34.6%0.5%100.0%10.0%10.0%14.1%13.6%4.7%47.6%100.0%Percentage62.9%36.0%1.1%100.0%16.8%7.2%17.9%2.9%2.9%52.3%100.0%
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Pay & Benefits
The Company’s compensation and benefits programs are designed to attract, motivate and retain the talent we need to achieve short-term and long-term goals through the implementation of sound compensation principles and policies. For compensation, this includes paying for performance, ensuring equity, fairness and nondiscrimination in pay as well as compensation risk mitigation. To help ensure pay equity, the Company conducts pay equity analyses on an annual basis with the assistance of external advisors. We also seek fairness in total compensation by utilizing market data, conducting internal compensation comparison analyses and engaging expert independent compensation and benefits consulting firms to help us benchmark against industry peers. We believe that we offer an attractive and competitive benefits program that focuses on overall wellness in all areas of life, with a variety of options that allow employees to choose the plans that best meet their needs. Our benefits include: health, dental and vision coverage; paid parental leave and other paid time off; short and long term disability benefits; health and flexible spending accounts; tuition reimbursement; Employee Assistance Program; and wellness programming. We make a considerable commitment toIn 2021, we offered our colleagues’employees three separate retirement health by offeringbenefits: a defined pension benefit plan, a 401(k) contribution, and effective in 2020, an employee stock ownership plan ("ESOP"(“ESOP”) that allocatesthrough which Company stock is allocated to all eligible employees (based on age and hours worked) starting in 2021..
We believe these comprehensive benefits help the Company retain top talent, as evidenced by an average tenure of 11 years, with 41% of our colleagues working for the Company for 10 or more years.
COVID-19 Response
As the Company navigated the challenges of the COVID-19 pandemic in 2020 with essential, customer-facing colleagues,2021, we adopted awere guided by our “people first” philosophy that we believe has served our Company, colleagues and communities well. As an essential business, we formed aOur cross-functional pandemic response team continued to lead pandemic response efforts across the Company. ThisCompany and prioritized the need to keep our essential, onsite, customer facing colleagues as safe as possible while continuing to serve our customers’ needs. In 2021, our pandemic response team is now focused on vaccinationsworked closely with executive management to mitigate risks of COVID-19 through a continuous vaccination education and return to work strategies. We put in place a pandemic remote work policy and securely set up two-thirds of our colleagues to work safely and effectively from home, while enhancing cleaning protocols and safety procedures across our office and branch locations in line with best practices.support campaign. We also:
put in placestaffed a dedicated Human ResourcesCOVID-19 hotline to help colleagues report exposures and positive cases, contact trace and obtain support around illness;illness and return to work;
implemented a vaccination tracker to help measure COVID-19 risk within our employee population and required uses of a travel tracker before vaccinations became available to monitor travel and help ensure compliance with travel restrictions and quarantine requirements;
increased colleague communications around COVID-19 protocols to ensure cultural growth despite a new remote workforce with weekly CEO emailsemployees understood best practices around COVID-19 risk mitigation; quarantines; vaccinations, boosters and held a record total of 17 Town Hall meetings in 2020;general CDC guidance, which the Company continued to use as the basis for its protocol;
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continued to pay employees who could not work due to COVID-19-related health, child orillness, to get vaccinated and for family care needs for the first seven months of the pandemic;
provided premium paywithout requiring employees to frontline colleagues during the height of the pandemic;
increased paiduse their sick or personal time and offered additional time off for anyone exposed to or sick withcover time quarantining due to COVID-19 which continues today;exposure;
instituted, for the second consecutive year, a one-time, limited carryover of 20202021 unused vacation time to offer more flexibility to colleagues to take time off in 2021;2022;
procured rapid antigen tests for employees who did not have ready access to them during the winter holidays as the Omicron variant created enhanced risks of illness; and
offered newheld three vaccination and booster clinics for employees, and in some instances, their family members, both during work and after hours to accommodate our onsite workers.
Employee Well Being
Given our 2020 IPO, 2021 acquisition of Century and other large strategic matters, we have asked our employees for a tremendous commitment to their jobs over the last two years. In addition, more than half of our colleagues have continued to work remotely and have less ability to separate work from home and are thus prone to work more than ever before. During this time period, we have also experienced turnover in some divisions, which has compounded employee stress related to COVID-19-related staffing challenges in those same divisions. As a result of these collective challenges, the Company became focused on burnout amongst our employees in 2021. To better support our employees, the Company enhanced its wellness resourcesofferings and programming centeredfocused more on mental health.health support. We increased minimum vacation time from two to three weeks, which provided more time off for over 400 employees, many of whom work in customer-facing or on-site positions that have historically had high levels of burnout. After closing the Century acquisition and to provide employees with additional downtime, the Company received regulatory approval to close on the day after Thanksgiving for a first-ever Company-wide “day of rest” and any employees who had to work that day received a floating holiday. Management believes that its recognition of the ongoing need to address employee burnout was well received by our colleagues and demonstrated our Company’s commitment to employee well-being. As mentioned above, our CEO also co-lead with a mental health expert a
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session with our Women’s Interest Network on preventing burnout and best practices for mental health well-being. The session was held in the fourth quarter, was widely attended by employees and we believe set the groundwork for management’s continued focus on addressing employee burnout in 2022. Finally, in 2022, to further support our employees, we created a fund that provides grants to eligible employees experiencing an unexpected financial hardship.
Employee Engagement
We are dedicated to engaging our workforce to better understand how we can improve our culture and workplace In 2020, as2021, we continued to virtually host a result of a strong desire to support our colleagues through the pandemic, remote work and our transition to a public company, we increased thesignificant number of our Town Hall meetings, hostedled by the CEO. At each meeting, we ensured we left ample time was reserved for employees to ask questions and engage directly with the CEO and Management Committee members. We held 17 such12 Town Halls in 2020,2021, which represented a record number for our Company.significant increase from the numbers held in pre-COVID-19 years.
We also engage our employees through more formal measures. Annually, we engage an independent third party consultant to conduct an employee engagement survey, and the Company thenbased on employee feedback, management identifies areas to address based on employee feedback.address. In 2020,2021, we added questions to the survey about the Company’s COVID-19 response and DE&I. Ninety-twoNinety-one percent of employees responded to the survey, with93% 90% of respondents reporting a favorable view of the Company’s response to COVID-19, 89% of respondents reporting they are proud to work for our Company.Company and 87% reporting that the Company has created an environment where people with diverse backgrounds can succeed.
We revamped our onboarding program to ensure the approximately 252 colleagues joining us from Century could understand our Company, culture and their role within it by hosting a virtual welcome event hosted by our CEO. We also conducted internal surveys in 2020assigned “buddy” mentors to gauge employee feedback on our COVID-19 response,new colleagues and utilized a crowd-sourcing application called Hatchoffered enhanced people management training for managers of the new colleagues. We continued to quickly receive feedback from our employees about how we could improve their remote work experience. Additionally, we supported our employees’ commitment to engage with the communities we serve through socially distanced and remote volunteer opportunities. We also redesignedutilize our onboarding and offboarding engagement survey, which is administered through the same third party consultant that manages the annual engagement survey. For onboarding, we now engage with newly hired employees at the 30 day and 90 day mark to understand how they are integrating into the Company and how the Company can improve the onboarding process including new employee training, among other topics. For offboarding, we now survey colleagues to better understand why they left the Company, and enhanced theask specific questions to capture if the colleague chose to leave for reasons related to ethics, our culture, a lack of DE&I and other reasons. We believe that the increasedthis continued emphasis on employee surveying will provide us with data to improve the overall employee experience at our Company, thereby deepening engagement and retention. In 2021, we supported our employees’ commitment to engage with the communities we serve through socially distanced and remote volunteer opportunities, offering eight hours of paid time off to volunteer. We were named for the fifth consecutive year among the top 10 most charitable organizations in Massachusetts by the Boston Business Journal.
Turnover
Our Company experienced an increase in employee turnover in the last two quarters of 2021, which management believes reflects pent up turnover, based on low turnover numbers for the prior 12 months (when COVID-19 vaccinations were not yet widely available), a competitive labor market and retirements.However, overall Company turnover for 2021 was slightly less than in 2019, which was the last full year in which the labor market was unaffected by COVID-19. To help alleviate the staffing stresses caused by this turnover, the Company engaged third parties to support talent acquisition in higher turnover divisions, which resulted in a reduction year over year in the time required to fill open positions, even despite the increased churn in some areas of the employee base.We also believe that increased the number of weeks of vacation we offer (from two to three) may help us attract talent in this competitive environment.Finally, the Company’s succession planning, particularly at Eastern Insurance Group and in our Commercial Lending Group, has enabled the Company to transition into its next generation of leaders, following the retirement of senior colleaguesin 2021 (including the CEO and President of Eastern Insurance Group and the Vice Chair and Chief Commercial Banking Officer of the Bank).
Intellectual Property
We protect our intellectual property rights by applying for and obtaining trademarks and service marks when appropriate. We believe that our name, our marks and our logo have significant value and are important to our operations, and we rely on protection of this intellectual property to maintain our competitive position. We monitor our trademarks and vigorously oppose the infringement of any of our marks as appropriate.
Available Information
We file annual, quarterly, and current reports, proxy statements and other information required by the Securities Exchange Act of 1934, as amended (“Exchange Act”), with the Securities and Exchange Commission (“SEC”). Our SEC filings are available to the public from the SEC’s internet site at www.SEC.gov.
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We post the following filings to investor.easternbank.com as soon as reasonably practicable after they are electronically filed with or furnished to the SEC: our annual reports on Form 10-K, our proxy statements, our quarterly reports on Form 10-Q, our current reports on Form 8-K and any amendments to those reports filed or furnished pursuant to Section 13(a) or 15(d) of the Exchange Act. Paper copies of all such filings are available free of charge by request via email (investor.relations@easternbank.com), telephone (781-598-7920) or mail (Eastern Bankshares, Inc. Investor Relations at 265 Franklin Street, Boston, MA 02110). The information contained or incorporated on our website is not a part of this Annual Report on Form 10-K.
We may use our website as a means of disclosing material information and for complying with our disclosure obligations under Regulation Fair Disclosure promulgated by the SEC. These disclosures are included on our website in the “Investor Relations” or “News” sections. Accordingly, investors should monitor these portions of our website, in addition to following the Company’s press releases, SEC filings, public conference calls and webcasts.
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Table of Contents


ITEM 1A. RISK FACTORS
We are subject to a number of risks potentially affecting our business, financial condition, results of operations and cash flows. As a company offering banking and other financial services, certain elements of risk are inherent in our transactions and operations and are present in the business decisions we make. We, therefore, encounter risk as part of the normal course of our business, and we design risk management processes to help manage these risks. Our success is dependent on our ability to identify, understand and manage the risks presented by our business activities so that we can appropriately balance revenue generation and profitability. These risks include, but are not limited to, credit risk, market risks, liquidity risks, operational risks, model risks, technology, regulatory and legal risks, and strategic and reputational risks. We discuss our principal risk management processes and, in appropriate places, related historical performance in the “Management’s Discussion and Analysis of Financial Condition and Results of Operations” section of this Annual Report on Form 10-K.
You should carefully consider the following risk factors that may affect our business, future operating results and financial condition, as well as the other information set forth in this Annual Report on Form 10-K, before making a decision to invest in our common stock. If any of the following risks actually occur, our business, financial condition or results of operations would likely be materially adversely affected. In such case, the trading price of our common stock would likely decline due to any of these risks, and you may lose all or part of your investment. The following risks are not the only risks we face. Additional risks that are not presently known or that we presently deem to be immaterial also could have a material adverse effect on our financial condition, results of operations and business.

Summary of Material Risk Factors
This section summarizes some of the risks potentially affecting our business, financial condition, results of operations and cash flows. These risks and others are discussed in more detail further below in this section. You should consider this summary together with the more detailed information provided below.
The COVID-19 pandemic’s impact on businesses and consumers in our market area has had, and we expect will continue to have, a material adverse effect on our business, financial condition, results of operations and cash flows.
Since March 2020, when the World Health Organization declared the outbreak of a strain of novel coronavirus disease, COVID-19, to be a global pandemic, the COVID-19 pandemic, as well as governmental and private sector responses to it, have had a severe impact in our markets, causing, among other things:
closures of many businesses, leading to loss of revenues and, from time to time, above average unemployment, and
the imposition of governmental orders initially requiring non-essential businesses to close their facilities and later limiting the number of customers and other personnel permitted on their premises.
The duration and severity of the COVID-19 pandemic in 2021through 2022 and possibly beyond, including the potential for resurgences from time to time, as well as the pace of vaccination and testing programs both within and outside of our market area, and the efficacy of any vaccine against new variants of coronavirus are impossible to predict.
We expect that theThe continuation of the COVID-19 pandemic in 2022 may result in adverse economic conditions caused by the COVID-19 pandemic willin our market that could have a significant adverse effect in 20212022 on our business, financial condition, results of operations and cash flows, including by:
reducing demand for products and services from our customers, and
causing greater than average recognition of credit losses and increases in our allowance for loan losses, especially if our business customers continue to experience reduced demand for their products and services
Our commercial and small business borrowers operating businesses such as hotels, inns, restaurants and retail stores that depend primarily upon customers patronizing their businesses in person have experienced the most significant adverse effects of the COVID-19 pandemic, and we expect these effects to persist for some or all of 2021.2022. See “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in Part II, Item 7 of this Annual Report on Form10-KForm 10-K for detail on the Company’s lending exposure to industries which management believes have experienced the most adverse effects of the COVID-19 pandemic.
Although we expect manyThe increase in remote and hybrid work arrangements, if continued, could ultimately result in reduced demand for office space in our market, and such reduction in demand could adversely affect both the value of the collateral securing some of our commercial real estate loans and the demand by developers and other borrowers whose loans we modified in 2020 will be able to make timely loan payments through 2021, we anticipate that some will be not able to do so, and that we will need to begin collection activities. Beginning in March 2020, we modified the terms of loans to ourfor new commercial and small business borrowers impacted by the COVID-19 pandemic. These modifications generally allowed customers to temporarily cease making either principal payments or both interest and principal payments. Most of these modifications ended in the third or fourth quarter of 2020. See “Management’s Discussion and Analysis ofreal estate loans.
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Financial Condition and Results of Operations” section of this annual report on Form 10-K for a detailed breakout of our COVID-19-related loan modifications.
Some negative effects of the COVID-19 pandemic, including the recognition of charge-offs, may be delayed because of the impact of prior and potential future government stimulus actions or payment assistance provided to clients and customers.
It may be challenging for us to grow our core business while the COVID-19 pandemic continues or if the recovery from the COVID-19 pandemic is slow orcontinues to be erratic.
There are various risks associated with our acquisition growth strategy, any of which could have a material adverse effect on our business.
We operate in a competitive market and may be unable to successfully identify acquisition opportunities or compete for attractive acquisition targets.
We may be unsuccessful in realizing the expected benefits of an acquired business, including failure to retain key employees or customers, incurrence of unexpected difficulty or expense in integrating operations, technologies or customers, assumption of significant (and potentially unknown) liabilities, and inexperience with the products and/or geographies offered by the acquired business, all of which could divert our management’s attention away from other business concerns and/or negatively impact our financial results.
Various risks, including risks associated with changes in interest rates, loan losses, cybersecurity and regulatory compliance, are inherent in our business and our industry generally.
Changes in interest rates can have a material effect on many areas of our business, including on our net interest income, deposit costs, and loan volume and delinquency, and may have an adverse effect on our profitability. The Federal Open Market Committee’s decision to maintain the target range for the federal funds rate between 0.0% and 0.25% for an extended period of time to help mitigate the effects of the COVID-19 pandemic has had and will likelymay continue to have an adverse effect on our operating results. Any decision by the Federal Open Market Committee in 2022 to increase the federal funds rate could subsequently be modified or reversed depending on future changes in the U.S. economy.
The geographic concentration of our loan portfolio and lending activities in eastern Massachusetts and southern and coastal New Hampshire makes us vulnerable to a downturn in our local economy.
Commercial loans, including those secured by commercial real estate, are generally riskier than other types of loans and constitute a significant portion of our loan and lease portfolio.
If our allowance for loan losses is insufficient to cover actual loan losses, our earnings and capital could decrease.
We may be required to increase our allowance for loan losses asOn January 1, 2022, we adopted a result of our adoption of the new standard for determining the amount of the allowance for loan losses (commonly referred to as the “CECL model”standard”). This new standard will become effective for us beginning January 1, 2022. In addition,Therefore, our allowance for loan losses for the year ended December 31, 20202021 may be difficult to evaluate in comparison to our peers that already havepreviously adopted the new standard.
Replacement of the LIBOR benchmark interest rate may adversely affect our business, financial condition, and results of operations, including by causing us to incur significant expenses in effecting the transition, resulting in reduced loan balances if borrowers do not accept the substitute index or indices, and resulting in disputes or litigation with customers over the appropriateness or comparability to LIBOR of the substitute index or indices.
Technology has lowered barriers to entry in the financial services sector, making it possible for non-banks to offer products and services, such as loans and payment services, that traditionally were banking products, and also making it possible for technology companies to compete with financial institutions in providing electronic, internet-based, and mobile phone-based financial solutions.
We face continuing and growing security risks to our information databases, including information we maintain relating to our customers, as precautions taken by us and our vendors may not be completely effective to prevent unauthorized access, human error, phishing attacks or other forms of social engineering and other events that could impact the security, reliability, confidentiality, integrity and availability of our systems or those of our vendors.
We face significant legal risks, both from regulatory investigations and proceedings and from private actions brought against us.
Operational risk and losses can result from internal and external fraud; errors by employees or third parties; failure to document transactions properly or to obtain proper authorization; failure to comply with applicable regulatory
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requirements and conduct of business rules; equipment failures, including those caused by natural disasters or by
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electrical, telecommunications or other essential utility outages; business continuity and data security system failures, including those caused by computer viruses, cyber-attacks or unforeseen problems encountered while implementing major new computer systems or upgrades to existing systems; or the inadequacy or failure of systems and controls, including those of our suppliers or counterparties.
Our business is subject to extensive state and federal regulations, which often limit or restrict our activities and may impose material financial requirements or limitations on the conduct of our business.
We are subject to capital and liquidity standards that require banks and bank holding companies to maintain more and higher quality capital and greater liquidity than has historically been the case.
We are subject to numerous laws designed to protect consumers, including the Community Reinvestment Act and fair lending laws, and failure to comply with these laws could lead to a wide variety of sanctions.
We may incur fines, penalties and other negative consequences from regulatory violations, possibly even inadvertent or unintentional violations.
We may be unable to disclose some restrictions or limitations on our operations imposed by our regulators.
Eastern Insurance Group LLC’sGroup’s business model, in which it acts as an agent in offering insurance solutions for clients with insurance needs, could become outdated as insurance carriers increasingly offer products directly to consumers.
To the extent that we acquire other companies, our business may be negatively impacted by certain risks inherent with such acquisitions.
We intend to adopt one or moreIn 2021, we adopted a new stock-based benefit plans, subject to shareholder approval,plan, which will increase our annual compensation and benefit expenses related to the stock options and stock awards granted to participants under the new stock-based benefit plans.such plan.
Certain provisions of our articles of organization, as well as state and federal banking laws, may make our stock a less attractive investment compared to the stock of peer companies.
Through October 14, 2023, no person may acquire beneficial ownership of more than 10% of our common stock without prior approval of the Federal Reserve Board and the Massachusetts Commissioner of Banks. If any person exceeds this 10% beneficial ownership threshold, shares in excess of 10% will not be counted as shares entitled to vote through October 14, 2023. After that date, any holder of shares in excess of the 10% threshold will be entitled to cast only one one-hundredth (1/100th) of a vote per share for each share in excess of the 10% threshold.
Our articles of organization provide that state and federal courts located in Massachusetts will be the exclusive forum for substantially all disputes between us and our shareholders, which could limit our shareholders’ ability to obtain a favorable judicial forum for disputes with us or our directors, officers or employees.
The market price of our stock value may be negatively affected by applicable regulations that restrict the level of stock repurchases by usthat we may repurchase through October 14, 2023.

* * *
Risks potentially affecting our business, financial condition, results of operations and cash flows
You should carefully consider the following risk factors that may affect our business, future operating results and financial condition, as well as the other information set forth in this Annual Report on Form 10-K, before making an investment decision regarding our common stock. The following risks are not the only risks we face. Additional risks that are not presently known or that we presently deem to be immaterial also could have a material adverse effect on our financial condition, results of operations and business. Please refer to the note at the beginning of this section for important caveats related to the following risk factors.
Risks Related to the COVID-19 Pandemic and Associated Economic Slowdown

The duration and severity of the COVID-19 pandemic in 20212022 and beyond, including the potential for resurgences from time to time, as well as the pace of vaccination and testing programs both within and outside of our market area, and the efficacy of any vaccine against new variants of coronavirus are impossible to predict. The type of coronavirus that causes COVID-19 constantly changes through mutation, and new variants of the virus typicallyhave emerged and will likely continue to emerge over time. Multiple variants of the virus
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that causes COVID-19 have been documented in the United States, including within our markets, and globally during this pandemic. The U.S. Center for Disease Prevention and Control (the “CDC”)
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reports that several of these variants seem to spread more easily and quickly than other variants, and these variants may lead to more cases of COVID-19. An increaseA surge in the number of cases willhas, and may in the future, put more strain on health care resources, lead to more hospitalizations, and potentially lead to more deaths. There is also substantial uncertainty regarding the pace of economic recovery and the return of business and consumer confidence if and when the impact of the COVID-19 pandemic lessens. The COVID-19 pandemic, including associated governmental and private sector responses, has had, and we expect will continue to have, a material adverse effect on our business, financial condition, results of operations and cash flows, as discussed below.
The COVID-19 pandemic and governmental and private sector action in response to the COVID-19 pandemic are having a material adverse effect on the global, national and local economies, and on our business, financial condition, results of operations and cash flows, and it isremains premature to predict if or when economic activity will revert to the level that existed before the spread of COVID-19 in our region.    
Governmental and private sector action in response to the COVID-19 pandemic have generally had the effect in our market of curtailing household and business activity, although such action has not always been coordinated or consistent across jurisdictions and has fluctuated during the COVID-19 pandemic.
Our market consists primarily of eastern Massachusetts and southern and coastal New Hampshire. Massachusetts issued anSince the beginning of the COVID-19 pandemic, the nature of response by the states in which we operate have, at various times, included issuance and subsequent expiration of a state of emergency order in March 2020 requiring all businessesand the imposition, relaxation and/or reinstitution of restrictions on business and organizations that diddo not provide certain essential services to close their workplaces and facilities to workers, customers andservices. The number of cases in each state have fallen with widespread vaccinations (and booster shots) but risen in connection with the public. New Hampshire did not impose similar restrictions. Massachusetts progressively relaxed its restrictions, including limits on the sizeemergence of indoor and outdoor gatherings in public and private venues and the capacity of business locations, including our branches and office spaces, during the summer of 2020, then tightened the restrictions in the fall of 2020 in response to increasing community transmission of COVID-19. After the winter surge in cases, the state again began moving to relax the restrictions in February 2021.new variants. Quarantine requirements for those who tested positive for COVID-19 or were exposed to it, imposed by Massachusetts and New Hampshire, have caused staff shortages across our branch footprint, causing us to reduce hours and, at times, close branches, disrupting service for our customers. We are unable to predict how the governmental and private sector action will evolve in 20212022 in response to the COVID-19 pandemic in our market.markets.
Our commercial and small business borrowers that operate businesses such as hotels, inns, restaurants and retail stores that depend primarily upon customers patronizing their businesses in person have experienced the most significant adverse effects of the COVID-19 pandemic, and we expect these effects to continue.
Many individuals, households and businesses have changed their behavior in response to governmental mandates and advisories, sharply restraining certain commercial and social interactions and, as a consequence, have reduced consumer discretionary spending.interactions. Our commercial and small business borrowers that operate businesses such as hotels, inns, restaurants and retail stores that depend primarily upon customers patronizing their businesses in person have experienced the most significant adverse effects as a consequence of reduced commercial and social interactions and discretionary spending, and we expect these effects to persist for some or all of 2021.2022 and possibly beyond. To the extent such changed customer behavior continues, our commercial and small business borrowers will continue to experience adverse effects to their businesses. We are unable to predict if or when economic activity for those borrowers will revert to the level that existed before the spread of COVID-19 in our region. In addition, our commercial real estate borrowers with properties whose value is tied to customer patronage may experience significant decreases in their property values. See tabular disclosure of “High Risk Industries” in Part II, Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in this Annual Report on Form 10-K.
The COVID-19 pandemic has significantly increasedaffected from time to time the level of unemployment in our market, and ifduring periods of elevated levels of unemployment, continue, the Company may experience greater levels of delinquent loans especially among our consumer and small business loans
The closure in Massachusettseconomic consequences of many workplaces and facilities to workers, customers and the public due to the COVID-19 pandemic hashave significantly increased from time to time the level of unemployment in Massachusetts. For example, the unemployment rate reported by the Department of Labor’s Bureau of Labor Statistics for Massachusetts for May 2020 was 17.4%15.3%. Although, the level of unemployment in Massachusetts had declined to an average3.9% as of 8.4% for the three-month period ended December 31, 2020,2021, unemployment in Massachusetts continues to far exceed the pre-pandemic level of 2.8%2.9% reported from August 2019 through March 2020.
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December 31, 2019.
Customary means to collect non-performing assets may be prohibited or impractical during the COVID-19 pandemic, and there is a risk that collateral securing a non-performing asset may deteriorate if we choose not to, or are unable to, foreclose on collateral on a timely basis.
Governments have adopted or may adopt in the future regulations or promulgate executive orders that restrict or limit our ability to take certain actions with respect to delinquent borrowers that we would otherwise take in the ordinary course, such as customary collection and foreclosure procedures. Massachusetts, for example, enacted a law effective April 20, 2020 that temporarily imposed a moratorium on evictions and foreclosures. The law prohibited landlords and lenders from initiating or completing evictions and foreclosures. The law, which expired on October 17, 2020, also required lenders to
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provide forbearance to mortgage borrowers who submitsubmitted a request affirming that they have experienced a financial impact from the COVID-19 pandemic. Although the Massachusetts moratorium on evictions and foreclosures expired on October 17, 2020, aA federal moratorium established by the CDC went into effect January 31, 2021 and was further extended to June 30,August 26, 2021. We are unable to predict whether Massachusetts or the CDC will reinstate the same or similar moratoriums after June 30, 2021 because of a resurgence of the COVID-19 pandemic in Massachusetts or the United States, respectively. There is a risk that the collateral securing a nonaccrual loan may deteriorate if we choose not to, or are unable to, foreclose on the collateral on a timely basis during the COVID-19 pandemic. If a large percentage of the collateral securing our nonperforming assets deteriorates, our allowance for loan losses or charges may increase and our financial results may be negatively impacted.
As a result of the dramatic decline in cash flow that many of our commercial and commercial real estate borrowers have experienced and may continue to experience as a result of the COVID-19 pandemic, many of those borrowers have sought and may continue to seek payment deferments on their indebtedness.
The effects of the COVID-19 pandemic in our market area have significantly reduced the cash flow for many of our commercial and commercial real estate borrowers. As a consequence, many of those borrowers have sought and may continue to seek payment deferments on their indebtedness.
Consistent with the public encouragement provided generally by federal and state financial institution regulators after the spread of COVID-19 in the United States, Eastern Bank believes that it has attempted to workworked constructively with borrowers since March 2020 to negotiate loan modifications or forbearance arrangements that reduce or defer the monthly payments due to Eastern Bank. Generally, these modifications are for three to six months and allow customers to temporarily cease making either principal payments or both interest and principal payments. See “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in this Annual Report on Form 10-K for additional information regarding loan modifications for the year ended December 31, 2020.2021. Although we expect many of ourthe borrowers whose loans we modified in 2020 will be able to makehad resumed making timely loan payments throughas of December 31, 2021, we anticipateit is possible that some will be not able to do so, and we will need to begin collection activities. In addition,of those borrowers, as well as some of our borrowers whose loans were previously not modified, may seek future modifications as they experience the continued impact of the COVID-19 pandemic.
The increase in remote and hybrid work arrangements, if continued, could ultimately result in reduced demand for office space in our market, and such reduction in demand could adversely affect both the value of the collateral securing some of our commercial real estate loans and the demand by developers and other borrowers for new commercial real estate loans.
The COVID-19 pandemic has caused many employers to shift to remote and/or hybrid workforce arrangements in which employees work from their homes instead of going into their employers’ offices. If remote and/or hybrid work patterns continue for an extended period of time or become more widespread, there may be long-term implications for how many businesses successfully operate and, in turn, their need for leased office space may contract. A reduction in the need for office space could result in a reduction in our loan demand and/or in our customers’ ability to repay their loans, which, in turn, may have an adverse effect on our business and results of operation. We cannot predict how hybrid and remote work patterns will evolve in practice and whether demand for office real estate will fall as a result. Commercial real estate loans for office, mixed use office and medical office space represented approximately 8.8% of our loan portfolio at December 31, 2021. Any material reduction in the demand for these categories of commercial office space in our market could adversely affect both the value of the collateral securing a portion of our commercial real estate loans and the demand by developers and other borrowers for new commercial real estate loans, which, in turn, may have a negative impact on our business and financial results.
We have experienced and may continue to experience greater than usual credit costs in the future if the effect of the COVID-19 pandemic in our market continues.
OurThe COVID-19 pandemic has caused us to experience greater than usual credit costs. For example, for the year ended December 31, 2020, our provision for loan losses increased to $38.8 million, for the year ended December 31, 2020, compared to $6.3 million for the year ended December 31, 2019. The increase in our provision for loan losses for 2020, which occurred primarily in the quarter ended June 30,March 31, 2020, was driven primarily by our perception of the economic distress being experienced by many of our borrowers due to the COVID-19 pandemic. WeAlthough our provision for loan loss decreased to a net release of allowance for loan losses of $9.7 million, for the year ended December 31, 2021 due to a reduction in the level of our criticized and classified loans, we may still experience additional credit costs in the future if the economic effect of the continuing COVID-19 pandemic in our market continues.worsens.
The
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Although the Federal Open Market Committee’s decision to maintainCommittee may raise the target range for the federal funds rate, between 0.0%our operating results have been, and 0.25%may in the future be, adversely affected by low target ranges intended to help mitigate the effects of the COVID-19 pandemic will likely have an adverse effect on our operating results.pandemic.
Anticipating the economic impact of the COVID-19 pandemic, the Federal Open Market Committee of the Federal Reserve in March 2020 reduced the target range for the federal funds rate to between 0.00% and 0.25%, compared to the previous target of between 1.00% and 1.25%. The range remained at such levels for the remainder of 2020 and all of 2021. Although the Federal Open Market Committee announced on December 16, 2020has stated that it had decided to keepmay raise the target range for the federal funds rate at 0.00% to 0.25% and that over upcoming monthsabove the current range, the Company’s operating results have already been adversely impacted by the prolonged period of low rates initiated by the Federal Reserve to mitigate the impact of the COVID-19 pandemic on the U.S. economy. If the Federal Open Market Committee determines not to raise the target range for the federal funds rate, or if it raises but then lowers it again, such changes will continue to increase its holdings of U.S. Treasury securities and agency mortgage-backed securities in an effort to support the flow of credit to households and businesses.impact our operating results.
Changes in interest rates can have a material effect on many areas of our business, including our net interest income and net interest margin. When interest rates on our interest-earning assets decline at a faster pace than interest rates on our interest-bearing liabilities, our net interest income is adversely affected. Our planning for 20212022 assumes thatincreases in the current interestfederal funds rate, environment will remainbut changes in effect through December 31, 2021; andeconomic conditions may preclude the Federal Reserve from raising interest rates on our interest-earning assets will continueor cause them to decline in 2021 at a faster pace than interest rates on our interest-bearing liabilities .lower them again.
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TableThe associated economic impacts of Contents

We anticipate the COVID-19 recession willpandemic may have other adverse effects on our operating results beyond the year ended December 31, 2020.2021.
Other factors likely tothat may have an adverse effect on our operating results include:
reduced fee income asto the extent we waive certain fees for our customers impacted by the COVID-19 pandemic,
possible constraints on liquidity and capital, due to supporting client activities or regulatory actions,
potential losses in our investment securities portfolio due to volatility in the financial markets, and
higher operating costs, increased cybersecurity risks and a potential loss of productivity while we continue to work remotely and must address a higher level of loan modifications and distressed credit management and PPP loan originations.management.
In addition, because both the COVID-19 pandemic and the associated economic downturnimpacts are unprecedented, it may be challenging for management while the COVID-19 pandemic continues to make certain judgments and estimates, such as the current value of commercial real estate collateral, that are material to our Consolidated Financial Statements, given the inherently uncertain operating environment.
Remote work performed by our employees due to the effects of the COVID-19 pandemic may disrupt our operations, which could have a material adverse effect on our business.
As a result ofSince the onset of the COVID-19 pandemic in our market in March 2020, a substantial majority of our colleagues now performhave performed their work remotely. While we believe that our COVID-19 pandemic response plans and their implementation have helped avoid significant interruptions to our critical services, there can be no assurance that our employees will be able to continue to perform their jobs remotely on an uninterrupted basis, and reliance on such plans could expose our business to other operational risks. For example, while we have taken steps to ensure that our remote-work solutions are reliable and secure, there can be no assurance that these solutions will be used or function as intended, or that they will be completely effective in preventing interruptions in our services or cybersecurity incidents. In addition, there can be no assurance that the third parties that provide and maintain some of these solutions will be able to do so on a sustained and uninterrupted basis. Because we do not control these third parties, we are subject to the limitations, deficiencies, and vulnerabilities of their services, products, and operations. Any compromise, failure, or interruption in the availability of the solutions that support our remote-work operations could directly or indirectly result in cybersecurity incidents, interruptions to our business, and negative effects on our reputation and results of operations.
We may experience additional expense and reputational risk arising out of our origination of PPP loans if one or more companies, individuals or public officialsregulators allege that we acted unfairly in connection with PPP lending, including by choosing not to process certain PPP applications or in favoring our customers over other eligible PPP borrowers.
Through December 31, 2020,2021, we originated approximately 8,90015,500 loans to PPP borrowers, representing in the aggregate $1.2$1.7 billion of PPP loans, and we are currently participating in the second round of PPP funding.loans. The vast majority of our PPP borrowers are existing commercial and small business borrowers, non-profit customers, retail banking customers and clients of Eastern Wealth Management and Eastern Insurance Group LLC.Group. See “Management’s Discussion and Analysis of Financial Condition and Results of Operations–Outlook and Trends” in this Annual Report on Form 10-K for additional information regarding our PPP loans as of December 31, 2020.2021.
As of the date of this Annual Report on Form 10-K, federal
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Federal and state officials are investigatinglaw enforcement agencies and regulators have stated that investigations or other regulatory proceedings have been opened concerning how participating PPP lenders processprocessed applications and whether certain PPP lenders may have inappropriately or unfairly prioritized certain customers to the detriment of other eligible borrowers. Similarly, there are pending lawsuits against other banksPPP lenders brought by eligible PPP borrowers alleging that variousthose lenders engaged in inappropriate conduct in connection with the approval and administration of PPP lendersloans, such as improperly prioritizedprioritizing existing customers when those lenders approvedapproving PPP loans. We understand that from time to time federalloans, restricting loan eligibility and state officials have scrutinized how participating PPP lenders have processed applications and whether certain PPP lenders may have inappropriately or unfairly prioritized certain customers to the detriment of other eligible borrowers. Similarly, we understand that lawsuits have been brought against other banks by eligible PPP borrowers alleging that various PPP lenders improperly prioritized existing customers when those lenders approved PPP loans.alleged misconduct. There can be no assurance that we will not be the target of government scrutiny or that one or more private parties will not bring PPP-related claims against us that are similar to those brought against other banks
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banks.
An important element of our business strategy is to pursue growth in our core business, and it may be challenging for us to grow our core business while the COVID-19 pandemic and associated economic slowdown continue or if the recovery from the COVID-19 pandemic is slow orcontinues to be erratic.
The COVID-19 pandemic and the associated economic slowdown are unprecedented. We are unable to predict if or when economic activity will revert to the level that existed before the spread of COVID-19 in our region. We also are unable to predict whether our existing and prospective customers will have confidence in assessing when the COVID-19 pandemic will likely abate and the likely pace of any economic recovery. It may be challenging for us to grow our core business while the COVID-19 pandemic continues or if the recovery from the COVID-19 pandemic is slow orcontinues to be erratic. If the continuing effects of the COVID-19 pandemic impede our ability to grow our core business, our return on equity may be less than our peer companies, and the market price of our stock may be adversely affected.
Risks Related to Our Acquisition Strategy
We may fail to realize all of the anticipated benefits of the Century Merger, or those benefits may take longer to realize than expected. We may also encounter significant difficulties in integrating with Century.
On November 12, 2021, we acquired Century. The success of the Century Merger, including anticipated benefits and cost savings, will depend, in part, on our ability to successfully integrate Century’s operations in a manner that results in various benefits and that does not materially disrupt existing customer relationships or result in decreased revenues due to loss of customers. The process of integrating operations could result in a loss of key personnel or cause an interruption of, or loss of momentum in, the activities of one or more of the combined company’s businesses. Inconsistencies in standards, controls, procedures and policies could adversely affect the combined company. The diversion of management’s attention and any delays or difficulties encountered in connection with the Century Merger and the integration of Century’s operations could have an adverse effect on the business, financial condition, operating results and prospects of the combined company.
If we experience difficulties in the integration process, including those listed above, we may fail to realize the anticipated benefits and synergies of the Century Merger in a timely manner or at all.
Our future results will suffer if we do not effectively manage our expanded operations following the Century Merger.
Following the Century Merger, the size and operational scope of our business has increased significantly beyond its current size and scope. The Century Merger has increased our asset size and will further increase the breadth and complexity of our business with the addition of new business lines in which we have not previously engaged, and exposure to industry sectors, such as higher education, which we have not historically served. The size and scope of our commercial loan and lease portfolio has also increased in size as a result of the Century Merger. The commercial loan portfolio we acquired from Century includes loans that are concentrated in industry sectors (such as higher education and nonprofit organizations) that are relatively new to us. Some such loans are of greater size than the typical size of commercial loans that we have made in recent years. Our future success depends, in part, upon our ability to manage this expanded business, which poses substantial challenges for our management, including challenges related to the management and monitoring of new operations and associated increased costs and complexity. There can be no assurances that we will be successful in this regard or that we will realize the expected operating efficiencies, cost savings and other benefits currently anticipated from the Century Merger.
We may be unsuccessful identifying and competing for acquisitions.
We continuously look for acquisition opportunities of banks, financial institutions and insurance agencies that meet our criteria, some of which may be material to our business and financial performance and could involve significant cash expenditures or result in a material increase in the number of shares of our common stock that are outstanding. We face competition from other financial services institutions, some of which may have greater financial resources than us, when considering acquisition opportunities. Accordingly, attractive opportunities may not be available to us, and there can be no assurance that we will be successful in identifying, completing or integrating future acquisitions. We may not be able to acquire
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other institutions on acceptable terms. The ability to grow may be limited if we are unable to successfully make acquisitions in the future.
To the extent that we acquire other companies, our business may be negatively impacted by certain risks inherent with such acquisitions.
We have acquired and will continue to consider the acquisition of other financial services companies. A significant component of our business strategy is to grow through acquisitions of other financial institutions, including banks and insurance agencies, or business lines as opportunities arise. Although we have been successful with this strategy in the past, we may not be able to grow our business in the future through acquisitions for a number of reasons, including:
Competition with other prospective buyers resulting in our inability to complete an acquisition or in our paying a substantial premium over the fair value of the net assets of the acquired business;
Inability to obtain regulatory approvals;
Potential difficulties and/or unexpected expenses relating to the integration of the operations, technologies, products and the key employees of the acquired business, resulting in the diversion of resources from the operation of our existing business;
Acquisitions of new lines of business may present risks that are different in kind or degree compared to those that we are accustomed to managing, requiring us to implement new or enhance existing procedures and controls and diverting resources from the operation of our existing business;
Inability to maintain existing customers of the acquired business or to sell the products and services of the acquired business to our existing customers;
Inability to retain key management of the acquired business;
Assumption of or potential exposure to significant liabilities of the acquired business, some of which may be unknown or contingent at the time of acquisition, including, without limitation, liabilities for regulatory and compliance issues;
Exposure to potential asset quality issues of the acquired business;
Failure to mitigate deposit erosion or loan quality deterioration at the acquired business;
Potential changes in banking or tax laws or regulations that may affect the acquired business;
Inability to improve the revenues and profitability or realize the cost savings and synergies expected of the acquired business;
Potential future impairment of the value of goodwill and intangible assets acquired; and
Identification of internal control deficiencies of the acquired business.
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All of these and other potential risks may serve as a diversion of our management’s attention from other business concerns, and any of these factors could have a material adverse effect on our business. Acquisitions typically involve the payment of a premium over book and market values, and therefore, some dilution of our tangible book value and net income per share may occur in connection with any future transaction.
The consummation of a merger will be contingent upon the satisfaction of a number of conditions, including regulatory approvals, that may be outside of our control and that we and our merger partner may be unable to satisfy or obtain or which may delay the consummation of such merger or result in the imposition of conditions that could reduce the anticipated benefits from the merger or cause the parties to abandon the merger.
The consummation of a merger is contingent upon the satisfaction of a number of conditions, some of which are beyond our control and that of a merger partner, including, among others, the receipt of required regulatory approvals and approval of shareholders.
These conditions to the closing of a merger may not be fulfilled in a timely manner or at all, and, accordingly, a prospective merger may be delayed substantially or may not be completed. In addition, the parties to the merger agreement will likely have the contractual right to decide to terminate a merger agreement at any time, or in certain other circumstances, either mutually or individually.
As a condition to granting required regulatory approvals, governmental entities may impose conditions, limitations or costs, require divestitures or place restrictions on our conduct after the closing of a merger. Such conditions or changes and the process of obtaining regulatory approvals could, among other things, have the effect of delaying completion of
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a merger or of imposing additional costs or limitations on us following a merger, any of which may have an adverse effect on us following such merger.
The degree of scrutiny that bank regulators give to bank mergers can change from time to time. For example, in July 2021, President Biden issued an Executive Order encouraging the Department of Justice, in consultation with the federal bank regulators, to review current merger practices and adopt a plan for the “revitalization of merger oversight” to provide more extensive scrutiny of bank mergers. The Department of Justice’s Antitrust Division announced in December 2021 that it is seeking additional public comments on whether and how the Antitrust Division should revise the 1995 Bank Merger Competitive Review Guidelines. We are unable to predict whether any revision to the 1995 Guidelines, or any other change bank regulators may adopt, will have a material adverse effect on our ability to acquire or merge with banking companies in our market area.
Our acquisitions of assets from insurance agencies may not perform in accordance with our expectations.
Eastern Bank’s subsidiary Eastern Insurance Group LLC routinely acquires insurance agencies in existing and adjacent markets. We identify potential acquisition targets based on records of their historical, and our projections of their future, revenue performance. These transactions are often structured as asset purchases through which we acquire certain assets and rights of the target, including the target’s business relationships with its own customers, as well as the target’s sales producers, working to ensure both the target’s customers and sales producers remain with Eastern Insurance Group LLC.Group. Several factors could negatively affect the results of this type of acquisition, including, but not limited to: difficulties and delays in integrating the customers or business, or onboarding the sales producers, of the target; our inability to sustain revenue and earnings growth or to fully realize revenue or expense synergies or the other expected benefits of the acquisition; the inability to implement integration plans and other consequences associated with acquisitions; the choice by customers of the target or its sales producers not to keep their respective business relationships with Eastern; and effects of competition in the financial services industry, including competitors’ success in recruiting away the target’s sales producers. We can provide no assurances that the customers or sales producers of any particular acquisition target will join or remain at Eastern.Eastern Insurance Group.
Risks Related to Our Business and Our Industry Generally
Changes in interest rates may have an adverse effect on our profitabilityprofitability.
Net interest income historically has been, and we anticipate that it will remain, a significant component of our total revenue. This is due to the fact that a high percentage of our assets and liabilities have been and will continue to be in the form of interest-bearing or interest-related instruments. Changes in interest rates can have a material effect on many areas of our business, including net interest income, deposit costs, and loan volume and delinquency. Interest rates are highly sensitive to many factors that are beyond our control, including general economic conditions and policies of various governmental and regulatory agencies and, in particular, the Federal Open Market Committee. Changes in monetary policy, including changes in interest rates, could influence not only the interest we receive on loans and securities and the amount of interest we pay on deposits and borrowings, but such changes could also affect our ability to originate loans and obtain deposits and the fair value of our financial assets and liabilities. If the interest rates on our interest-bearing liabilities increase at a faster pace than the interest rates on our interest earning assets, our net interest income may decline and, with it, a decline in our earnings may occur. Our net interest income and our earnings would be similarly affected if the interest rates on our interest earning assets declined at a faster pace than the interest rates on our interest-bearing liabilities. The Federal Open Market Committee twice reduced interest rates in March 2020 in response to the disruption of global economic activity due to actions taken to mitigate the spread of COVID-19. On March 3, 2020, the Federal Open Market Committee reduced the target range for the federal funds rate by 50 basis points,rates has been 0.00% to 1.00% to 1.25%, and on0.25% since March 15, 2020,2020. Although the Federal Open Market Committee further reduced the target range for the federal funds rate to 0.00% to 0.25%. On December 16, 2020,has indicated that it may raise interest rates in 2022, any decision by the Federal Open Market Committee announced that it had decided to keepincrease interest rates could subsequently be modified or reversed depending on future changes in the target range for the federal funds rate at 0.00% to 0.25%.U.S. economy.
Interest rate changes may impact our ability to attract deposits and to generate attractive earnings through our loan and investment portfolio and weportfolio. We are unable to control or predict with certainty changes in market interest rates. Global, national, regional and local economic conditions, the effects of a widespread outbreak of disease pandemics such as COVID-19, competitive pressures and the policies of regulatory authorities, including monetary policies of the Federal Reserve Board, affect interest income and interest expense. Although we have policies and procedures designed to manage the risks associated with changes in market interest rates, changes in interest rates still may have an adverse effect on our profitability.
If our ongoing assumptions regarding borrower or depositor behavior or overall economic conditions are significantly different than we anticipate, then our risk mitigation may be insufficient to protect against interest rate risk and our net income would be adversely affected.
If our allowance for loan losses is insufficient to cover loan losses, our earnings and capital could decrease.
At December 31, 2020,2021, our allowance for loan losses was $113.0$97.8 million, or 1.3%0.82% of total loans (excluding PPP loans)loans but reflecting the impact of our Century acquisition), compared to $82.3$113.0 million, or 0.9%1.30% of total loans (excluding PPP
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loans), at December 31, 2019.2020. We make various assumptions and judgments about the collectability of our loan portfolio, including the creditworthiness of our borrowers and the value of the real estate and other assets serving as collateral for many of our loans. In determining the amount of the allowance for loan losses, we review our loans, loss and delinquency experience, and commercial and commercial real estate peer data and we evaluate other factors including, among other things, current economic conditions. If our assumptions are incorrect, or if delinquencies or non-
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performingnon-performing loans increase, our allowance for loan losses may not be sufficient to cover losses inherent in our loan portfolio, which would require additions to our allowance, which could materially decrease our net income.
In addition, our federal and state regulators, as an integral part of their examination process, periodically review our allowance for loan losses and may require us to increase the allowance by recognizing additional provisions for loan losses charged to income, or to charge-off loans, which, net of any recoveries, would decrease the allowance for loan losses. Any such additional provision for loan losses or net increase in charge-offs could have a material adverse effect on our financial condition and results of operations.

We may be required to increaseincreased our allowance for loan losses as a result of our adoption as of January 1, 2022 of the new accounting standard for determining the amount of the allowance for loan losses.
As we are permittedlosses and may be required to do as an emerging growth company,so again in the future.
Effective January 1, 2022, we have elected to postponeadopted the adoption of Financial Accounting Standards Board Accounting Standards Update No. 2016–132016-13 (“Measurement of Credit Losses on Financial Instruments”), commonly referred to as the “CECL model.standard.The new standard will be effective for us beginning January 1, 2022. We are adoptingadopted this standard later than our peers, and as a result, our loan loss allowance willmay be difficult to evaluate in comparison to our peers. The CECL credit loss model will berepresents a significant change from the standard in place today,our past methodology because it requires the allowance for loan losses to be calculated based on current expected credit losses rather than losses inherent in the portfolio as of a point in time. When adopted,CECL requires an allowance to be created upon the CECL model mayorigination or acquisition of a financial asset measured at amortized cost. We expect an initial increase in our allowance for loan losses at the time of CECL adoption in the range of $25.0 million to $30.0 million. For discussion of factors that we anticipate will contribute to our expected increase to our allowance for loan losses under the CECL standard, see the “CECL Adoption” section within “Management’s Discussion and Analysis — Outlook and Trends” In Part II, Item 7 of this Annual Report on Form 10-K. We also expect that CECL will require us to greatly increase the data we need to collect and review to determine the appropriate level of our allowance for loan losses. Under CECL, the allowance for credit loss is an estimate of the expected credit losses on financial assets measured at amortized cost, which is measured using relevant information about past events, including historical credit loss experience on financial assets with similar risk characteristics, current conditions, and reasonable and supportable forecasts that affect the collectability of the remaining cash flows over the contractual term of the financial assets. Changes in economic forecasts, loan portfolio composition and credit quality, changes in model assumptions and other factors will influence the CECL standard outcomes and the resulting calculation of our allowance for loan losses. Any increase in our allowance for loan losses, or expenses incurred to determine the appropriate level of our allowance for loan losses, could materially affect our financial condition and results of operations. The extent of the increase and its impact to our financial condition is under evaluation but will ultimately depend upon the nature and characteristics of our portfolio at the adoption date and the macroeconomic conditions and forecasts at that date. Accordingly, the potential financial impact of our future CECL adoption is currently unknown.
Our loan loss allowance at December 31, 2020, and at the end of the interim quarters in 2021 may be difficult to evaluate in comparison to our peers.
We are adoptingadopted the CECL modelstandard as of January 1, 2022, which is later than many of our peers that are publicly traded, and therefore, our loan loss allowance at December 31, 2020, and at the end of the interim quarters in 2021 may be difficult to evaluate in comparison to many of those peers.
The geographic concentration of our loan portfolio and lending activities makes us vulnerable to a downturn in the local economy.
We primarily serve individuals, businesses and municipalities located in eastern and central Massachusetts, including the greater Boston metropolitan area, southern New Hampshire, including its coastal region, and northern Rhode Island. At December 31, 2020,2021, approximately $6.8$8.2 billion, or 95.8%95.0% of our total loans secured by real estate, were secured by real estate located in this market area. Therefore, our success is largely dependent on the economic conditions, including employment levels, population growth, income levels, savings trends and government policies, in this market area. Weaker economic conditions caused by recessions, unemployment, inflation, a decline in real estate values or other factors beyond our control may adversely affect the ability of our borrowers to service their debt obligations and could result in higher loan and lease losses and lower net income for us.
Although there is not a single employer or industry in our market area on which a significant number of our customers are dependent, a substantial portion of our loan portfolio is composed of loans secured by real estate property located in the greater Boston metropolitan area. This makes us vulnerable to a downturn in the local economy and real estate markets. Decreases in local real estate values caused by economic conditions or other events could adversely affect the value of the property used as collateral for our loans, which could cause us to realize a loss in the event of a foreclosure.
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A worsening of business and economic conditions generally or specifically in the principal markets in which we conduct business could have adverse effects on our business, including the following:
A decrease in the demand for, or the availability of, loans and other products and services offered by us;
A decrease in the value of our loans held for sale or other assets secured by residential or commercial real estate;
An impairment of certain intangible assets, such as goodwill;
A decrease in interest income from variable rate loans due to declines in interest rates; and
An increase in the number of clients and counterparties who become delinquent, file for protection under bankruptcy laws or default on their loans or other obligations to us, which could result in a higher level of non-performing assets, net charge-offs, provisions for loan losses, and valuation adjustments on loans held for sale.
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Moreover, a significant decline in general economic conditions, caused by inflation, recession, acts of terrorism, an outbreak of hostilities or other international or domestic calamities, unemployment, public health crises or other factors beyond our control could further impact these local economic conditions and could further negatively affect the financial results of our banking operations. In addition, deflationary pressures, if present, while possibly lowering our operating costs, could have a significant negative effect on our borrowers, especially our business borrowers, and the values of underlying collateral securing loans, which could negatively affect our financial performance. In the event of severely adverse business and economic conditions generally or specifically in the principal markets in which we conduct business, there can be no assurance that the federal government and the Federal Reserve Board would intervene. If economic conditions worsen or volatility increases, our business, financial condition and results of operations could be materially adversely affected. For more information about our market area, please see the section of this Annual Report on Form 10-K titled “Business.”
We are a community bank and our ability to manage reputational risk is critical to attracting and maintaining customers, investors and employees and to the success of our business, and the failure to do so may materially adversely affect our performance.
We are a community bank and our reputation is one of the most valuable components of our business. A key component of our business strategy is to rely on our reputation for customer service and knowledge of local markets to expand our presence by capturing new business opportunities from existing and prospective customers in our market area. As a community bank, we strive to conduct our business in a manner that enhances our reputation. This is done, in part, by recruiting, hiring and retaining employees who share our core values of being an integral part of the communities we serve, delivering superior service to our customers and caring about our customers and associates. If our reputation is negatively affected by the actions of our employees, by our inability to conduct our operations in a manner that is appealing to current or prospective customers, or by events beyond our control, our business and operating results may be adversely affected.
Threats to our reputation can come from many sources, including adverse sentiment about financial institutions generally, the perception of unethical practices, employee misconduct, failure to deliver minimum standards of service or quality, compliance deficiencies, cybersecurity breaches and questionable or fraudulent activities of our customers. We have policies and procedures in place to protect our reputation and promote ethical conduct, but these policies and procedures may not be fully effective. Negative publicity regarding our business, employees, or customers, with or without merit, may result in the loss of customers and employees, costly litigation and increased governmental regulation, all of which could adversely affect our operating results.
We face continuing and growing security risks to our information data bases, including information we maintain relating to our customers.
We are subject to certain operational risks, including data processing system failures and errors, inadequate or failed internal processes, customer or employee fraud and catastrophic failures resulting from terrorist acts or natural disasters. In the ordinary course of business, we rely on electronic communications and information systems to conduct our business and to store sensitive data, including financial information regarding customers. Our electronic communications and information systems infrastructure, as well as the systems infrastructures of the vendors we use to meet our data processing and communication needs, are inherently vulnerable to unauthorized access, human error, computer viruses, denial-of-service attacks, malicious code, spam attacks, phishing, ransomware or other forms of social engineering and other events that could impact the security, reliability, confidentiality, integrity and availability of our systems or those of our vendors. Financial services institutions and companies engaged in data processing have reported breaches in the security of their websites or other systems, some of which have involved sophisticated and targeted attacks intended to obtain unauthorized access to confidential information, destroy data, disable or degrade service or sabotage systems, often through the introduction of computer viruses or malware, cyber-attacks and other means. Denial of service attacks have been launched against a number of large financial services institutions. Hacking and identity theft risks, in particular, could cause serious reputational harm. Cyber threats are
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rapidly evolving, and we may not be able to anticipate or prevent all such attacks. Although to date we have not experienced any material losses relating to cyber-attacks or other information security breaches, there can be no assurance that we will not suffer such losses in the future. No matter how well designed or implemented our controls are, we will not be able to anticipate all security breaches of these types, and we may not be able to implement effective preventive measures against such security breaches in a timely manner. A failure or circumvention of our security systems could have a material adverse effect on our business operations and financial condition.
We regularly assess and test our security systems and disaster preparedness, including back-up systems, but the risks are substantially escalating. We are not able to fully protect against these events given the rapid evolution of new vulnerabilities, the complex and distributed nature of our systems, our interdependence on the systems of other companies and the increased sophistication of potential attack vectors and methods against our systems. As a result, cybersecurity and the continued enhancement of our controls and processes to protect our systems, data and networks from attacks, unauthorized access or significant damage remain a priority. Accordingly, we may be required to expend additional resources to enhance our
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protective measures or to investigate and remediate any information security vulnerabilities or exposures. Any breach of our system security could result in disruption of our operations, unauthorized access to confidential customer information, significant regulatory costs, such as enforcement actions and/or the imposition of civil money penalties, litigation exposure and other possible damages, loss or liability. Such costs or losses could exceed the amount of available insurance coverage, if any, and would adversely affect our earnings. Also, any failure to prevent a security breach or to quickly and effectively deal with such a breach could cause reputational harm, negatively impact customer confidence, undermine our ability to attract and keep customers, and possibly result in regulatory sanctions.
We rely on third-party vendors, which could expose Eastern Bankus to additional cybersecurity risks.
Third-party vendors provide key components of our business infrastructure, including certain data processing and information services. On Eastern Bank’s behalf, thirdThird parties may transmit confidential, propriety information.information on our behalf. Although we require third-party providers to maintain certain levels of information security, such providers may remain vulnerable to operational and technology vulnerabilities, including cyber-attacks, security breaches, unauthorized access, breaches, fraud, phishing attacks, misuse, computer viruses, or other malicious attacks, which could result in unauthorized access, misuse, loss or destruction of data, an interruption in service or other similar events that may impact our business. Although Eastern Bankwe may contractually limit liability in connection with attacks against third-party providers, we remain exposed to the risk of loss associated with such vendors. In addition, a number of Eastern Bank’sour vendors are large national entities with dominant market presence in their respective fields. Their services could prove difficult to replace in a timely manner if a failure or other service interruption were to occur. We cannot predict the costs or time that would be required to find an alternative service provider. Failures of certain vendors to provide contracted services could adversely affect our ability to deliver products and services to customers and cause us to incur significant expenses.
Industry competition may adversely affect our degree of success.
Our profitability depends on our ability to compete successfully. We operate in a highly competitive industry that could become even more competitive as a result of legislative, regulatory and technological changes, as well as continued industry consolidation. This consolidation may produce larger, better capitalized and more geographically diverse companies that are capable of offering a wider array of financial products and services at more competitive prices. For example, there have been a number of recently completed or announced mergers of financial institutions within our market areas. These mergers, if completed, will allow the merged financial institutions to benefit from cost savings and shared resources.
In our market areas, we face competition from other commercial banks, savings and loan associations, tax-exempt credit unions, financial technology companies (“fintechs”), internet banks, finance companies, mutual funds, insurance companies, brokerage and investment banking firms, mortgage companies and other financial intermediaries that offer similar services. Some of our non-bank competitors are not subject to the same extensive regulations we are and, therefore, may have greater flexibility or lower costs in competing for business.
Our ability to compete successfully depends on a number of additional factors, including customer convenience, quality of service, personal contacts, pricing and range of products. If we are unable to successfully compete for new customers and to retain our current customers, our business, financial condition or results of operations may be adversely affected, perhaps materially. In particular, if we experience an outflow of deposits as a result of our customers seeking investments with higher yields or greater financial stability, we may be forced to rely more heavily on borrowings and other sources of funding to operate our business and meet withdrawal demands, thereby adversely affecting our net interest margin and financial performance. In addition, we may not be able to effectively implement new technology-driven products and services or be successful in marketing these products and services to our customers. As a result, our ability to effectively compete to retain or acquire new business may be impaired, and our business, financial condition or results of operations may be adversely affected.
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Technology has lowered barriers to entry and made it possible for non-banks to offer products and services, such as loans and payment services, that traditionally were banking products, and made it possible for technology companies to compete with financial institutions in providing electronic, internet-based, and mobile phone-based financial solutions.
Competition with non-banks, including technology companies, to provide financial products and services is intensifying. In particular, the activity of fintechs has grown significantly over recent years and is expected to continue to grow. Fintechs have and may continue to offer bank or bank-like products. For example, a number of fintechs have applied for commercial bank or industrial loan company charters or are actively seeking to acquire commercial banks or industrial loan companies. For example, a fintech completed its proposed acquisition of a federal savings association in our market area in 2021, and the FDIC approved in 2020 two federal deposit insurance applications by two proposed industrial loan companies, the first time the FDIC has done so since 2008. The federal and state bank regulatory agencies have demonstrated a willingness to charter non-traditional bank charter applicants, such as fintechs, which increases competition in the industry. In addition, other fintechs have partnered with existing banks to allow them to offer deposit products to their customers.customers under current and proposed interagency guidelines on third party relationships. Regulatory
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changes, such as the recently proposedrecent revisions to the FDIC’s rules on brokered deposits intended to reflect recent technological changes and innovations, may also make it easier for fintechs to partner with banks and offer deposit products. In addition to fintechs, the large technology companies have begun to make efforts toward providing financial services directly to their customers and are expected to continue to explore new ways to do so. Many of these companies, including our competitors, have fewer regulatory constraints, and some have lower cost structures, in part due to lack of physical locations and regulatory compliance costs. Some of these companies also have greater resources to invest in technological improvements than we currently have.
In addition to external competition, the financial services industry, including the banking sector, is continually undergoing rapid technological change with frequent introductions of new technology-driven products and services. In addition, new, unexpected technological changes could have a disruptive effect on the way banks offer products and services. We believe our success depends, to a great extent, on our ability to use technology to offer products and services that provide convenience to customers and to create additional efficiencies in our operations. However, we may not be able to, among other things, keep up with the rapid pace of technological changes, effectively implement new technology-driven products and services or be successful in marketing these products and services to our customers. As a result, our ability to compete effectively to attract or retain new business may be impaired, and our business, financial condition or results of operations may be adversely affected.
We may not be able to successfully execute our strategic plan or achieve our performance targets.
An important goal of our strategic plan is expanding our profitable loan and deposit market share through both organic growth and opportunistic strategic transactions. (For a more complete discussion of our strategic plan, please see the section of this Annual Report on Form 10-K titled “Business.”) It is possible that one or more factors, including factors outside of our control, may hinder or prevent us from achieving our growth objectives. Our key assumptions include:
that we will be able to attract and retain the requisite number of skilled and qualified personnel required to increase our loan origination volume, especially in our commercial banking portfolios. The marketplace for skilled personnel is competitive, which means hiring, training and retaining skilled personnel is costly and challenging and we may not be able to increase the number of our loan professionals sufficiently to achieve our loan origination targets successfully;
that we will be able to fund asset growth by growing deposits with our overall cost of funds at a rate consistent with our expectations;
that we will be able to successfully identify and purchase high-quality interest-earning assets that perform over time in accordance with our expectations; and
that there will be no material change in competitive dynamics, including as a result of our seeking to increase market share. As discussed above, we operate in a highly competitive industry and any change in our ability to retain deposits or attract new customers in line with our current expectations would adversely affect our ability to grow our revenue.
If one or more of our assumptions prove incorrect, we may not be able to successfully execute our strategic plan, we may never achieve our indicative performance targets and any shortfall may be material.
Our business strategy includes projected growth in our core businesses, and our financial condition and results of operations could be negatively affected if we fail to grow or fail to manage our growth effectively.
We expect to continue to experience growth in the amount of our assets, the level of our deposits and the scale of our operations. Achieving our growth targets requires us to attract customers that currently bank at other financial institutions in our market, thereby increasing our share of the market. Our ability to successfully grow will depend on a variety of factors, including our customers’ ability to meet their obligations to us, our ability to attract and retain experienced bankers and
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insurance agents, the continued availability of desirable business opportunities, the competitive responses from other financial institutions in our market areas and our ability to manage our growth. Growth opportunities may not be available, or we may not be able to manage our growth successfully. If we do not manage our growth effectively, our financial condition and operating results could be negatively affected.
We could fail to attract, retain or motivate highly skilled and qualified personnel, including our senior management, other key employees or members of our Board, which could impair our ability to successfully execute our strategic plan and otherwise adversely affect our business.
A cornerstone of our strategic plan involves retaining as well as hiring highly skilled and qualified personnel. Accordingly, our ability to implement our strategic plan and our future success depends on our ability to attract, retain and motivate highly skilled and qualified personnel, including our senior management and other key employees and directors. Until
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the COVID-19 pandemic, the marketplace for skilled personnel was becoming more competitive, which meant the cost of hiring, incentivizing and retaining skilled personnel was likely to increase. The rapid and continued increase in unemployment levelslabor market caused by COVID-19 has created additional uncertainty with respect to our current and future workforce. The failure to attract or retain, including as a result of an untimely death or illness of key personnel, or ability to replace a sufficient number of appropriately skilled and key personnel, could place us at a significant competitive disadvantage and prevent us from successfully implementing our strategy, which could impair our ability to implement our strategic plan successfully, achieve our performance targets and otherwise have a material adverse effect on our business, financial condition and results of operations.
Limitations on the manner in which regulated financial institutions, such as us, can compensate their officers and employees, including those contained in pending rule proposals implementing requirements of Section 956 of the Dodd-Frank Act, may make it more difficult for such institutions to compete for talent with financial institutions and other companies not subject to these or similar limitations. If we are unable to compete effectively, our business, financial condition and results of operations could be adversely affected, perhaps materially.
The fair value of Eastern Bank’s investments could decline.
Most of Eastern Bank’s investment securities portfolio is designated as available-for-sale. Accordingly, unrealized gains and losses, net of tax, in the estimated fair value of the available-for-sale portfolio is recorded as other comprehensive income, a separate component of shareholders’ equity. The fair value of Eastern Bank’s investment portfolio may decline, causing a corresponding decline in shareholders’ equity. Management believes that several factors will affect the fair values of the investment portfolio, including, but not limited to, changes in interest rates or expectations of changes, the degree of volatility in the securities markets, inflation rates or expectations of inflation and the slope of the interest rate yield curve. These and other factors may impact specific categories of the portfolio differently and the effect any of these factors may have on any specific category of the portfolio cannot be predicted.
Many state and local governmental authorities have experienced deterioration of financial condition in recent years due to declining tax revenues, increased demand for services and various other factors. To the extent Eastern Bank has any municipal securities in its portfolio from issuers who are experiencing deterioration of financial condition or who may experience future deterioration of financial condition, the value of such securities may decline and could result in other-than-temporary impairment charges, which could have an adverse effect on Eastern Bank’s financial condition and results of operations. Additionally, a general, industry-wide decline in the fair value of municipal securities could significantly affect Eastern Bank’s financial condition and results of operations.
In addition, to the potential decline in fair value due to volatility in the fair value of Eastern Bank’s investments, unrealized losses on investment securities may result from changes in credit spreads and liquidity issues in the marketplace, along with changes in the credit profile of individual securities issuers. Under Generally Accepting Accounting Principles (“GAAP”), we are required to review our investment portfolio periodically for the presence of other-than-temporary impairment of our securities, taking into consideration current market conditions, the extent and nature of changes in fair value, issuer rating changes and trends, volatility of earnings, current analysts’ evaluations, our ability and intent to hold investments until a recovery of fair value, as well as other factors. Adverse developments with respect to one or more of the foregoing factors may require us to deem particular securities to be other-than-temporarily impaired, with the credit-related portion of the reduction in the value recognized as a charge to our earnings. Subsequent valuations, in light of factors prevailing at that time, may result in significant changes in the values of these securities in future periods. Any of these factors could require us to recognize further impairments in the value of our securities portfolio, which may have an adverse effect on our results of operations in future periods.
Commercial loans, including those secured by commercial real estate, are generally riskier than other types of loans and constitute a significant portion of our loan and lease portfolio.
Our commercial loan and lease portfolio, including those secured by commercial real estate but excluding PPP, comprised $6.2$8.7 billion, or 71.1%73.0% of our total loans at December 31, 20202021 (excluding PPP loans). Commercial loans generally carry larger balances and involve a higher risk of nonpayment or late payment than residential mortgage loans. Most of the commercial loans are secured by borrower business assets such as accounts receivable, inventory, equipment and other fixed assets. Compared to real estate, these types of collateral are more difficult to monitor, harder to value, may depreciate more rapidly and may not be as readily saleable if repossessed. Repayment of commercial and industrial loans is largely dependent on the business and financial condition of borrowers. Business cash flows are dependent on the demand for the products and services offered by the borrower’s business. Such demand may be reduced when economic conditions are weak or when the products and services offered are viewed as less valuable than those offered by competitors. In addition, some of our commercial real estate loans are not fully amortizing and contain large balloon payments upon maturity. These balloon
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payments may require the borrower to either sell or refinance the underlying property in order to make the balloon payment,
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which may increase the risk of default or non-payment. In addition, as a result of COVID-19, we have put in place a loan modification program which has resulted in a number of commercial customers deferring their loans with us. Even with deferrals, some customers may be unable to repay their loans as agreed after the deferral period is over. Becausebecause of the risks associated with commercial loans, and especially as a result of the economic stress in our market due to the COVID-19 pandemic, we may experience higher rates of default than if the portfolio were more heavily weighted toward residential mortgage loans. Higher rates of default could have an adverse effect on our financial condition and results of operations. Further, if we foreclose on commercial collateral, our holding period for the collateral may be longer than for one- to four-family residential real estate loans because there are fewer potential purchasers of the collateral, which can result in substantial holding costs. In addition, vacancies, deferred maintenance, repairs and market stigma can result in prospective buyers expecting sale price concessions to offset their real or perceived economic losses for the time it takes them to return the property to profitability.
We are subject to environmental liability risk associated with lending activities.
A significant portion of our loan portfolio is secured by real estate, and we could become subject to environmental liabilities with respect to one or more of these properties. At December 31, 2020, $6.82021, $8.7 billion, or 78.2%72.7% of our total loans (excluding PPP loans), comprised loans secured by real estate. During the ordinary course of business, we may foreclose on and take title to properties securing defaulted loans. In doing so, there is a risk that hazardous or toxic substances could be found on these properties. If so, we may be liable for remediation costs, as well as for personal injury and property damage, civil fines and criminal penalties regardless of when the hazardous conditions or toxic substances first affected the property. Environmental laws may require us to incur substantial expenses to address unknown liabilities and may materially reduce the affected property’s value or limit our ability to use or sell the affected property. In addition, future laws or more stringent interpretations or enforcement policies with respect to existing laws may increase our exposure to environmental liability, and we may not have adequate remedies against the prior owner or other responsible parties and could find it difficult or impossible to sell the affected properties. Although we have policies and procedures to perform an environmental review before initiating any foreclosure action on nonresidential real property, these reviews may not be sufficient to detect all potential environmental hazards. The remediation costs and any other financial liabilities associated with an environmental hazard could have a material adverse effect on our financial condition and results of operations.
Our business may be adversely affected by credit risks associated with residential property.
At December 31, 2020,2021, loans secured by one- to four-family residential real estate loans were $2.4$3.2 billion, or 27.2%26.9% of total loans (excluding PPP loans). One-Loans secured by one- to four-family residential real estate loans include residential real estate mortgages, home equity loans and lines and investment real estate loans secured by one- to four-family residential properties. At December 31, 2020,2021,$125.8180.0 million of one- to four-family residential real estate loans were part of the commercial loan portfolio. One- to four-family residential mortgage lending, whether owner occupied or non-owner occupied, is generally sensitive to regional and local economic conditions that significantly impact the ability of borrowers to meet their loan payment obligations. As a result of the COVID-19 pandemic, our borrowers with loans secured by one- to four-family residential real estate owners may default in greater numbers than we have experienced in recent years before the COVID-19 pandemic. In addition, the risk of tenant rent strikes or inability to pay rent on time or at all has greatly increased with the increase in the unemployment rate. Declines in real estate values could cause some of our residential mortgages to be inadequately collateralized, which would expose us to a greater risk of loss if we seek to recover on defaulted loans by selling the real estate collateral. Residential loans with combined higher loan-to-value ratios are more sensitive to declining property values than those with lower combined loan-to-value ratios and, therefore, may experience a higher incidence of default and severity of losses. In addition, if the borrowers sell their homes, they may be unable to repay their loans in full from the sale proceeds. For those home equity loans and lines of credit secured by a second mortgage, it is unlikely that we will be successful in recovering all or a portion of our loan proceeds in the event of default unless we are prepared to repay the first mortgage loan and such repayment and the costs associated with a foreclosure are justified by the value of the property. For these reasons, we may experience higher rates of delinquencies, default and losses on our home equity loans, which could have a material adverse effect on our financial condition and results of operations.
A portion of our loan portfolio consists of loan participations, which may have a higher risk of loss than loans we originate because we are not the lead lender and we have limited control over credit monitoring.
We routinely purchase loan participations. Although we underwrite these loan participations consistent with our general underwriting criteria, loan participations may have a higher risk of loss than loans we originate because we rely on the lead lender to disclose relevant financial information on a timely basis. Moreover, our decision regarding the classification of a loan participation and loan loss provisions associated with a loan participation is made in part based upon information provided by the lead lender. A lead lender also may not monitor a participation loan in the same manner as we would for loans that we
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originate. At December 31, 2020,2021, we held loan participation interests in commercial and industrial, commercial real estate, commercial construction and business banking loans totaling $1.0$1.1 billion.
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Changes to and replacement of LIBOR may adversely affect our business, financial condition, and results of operations.
We have certain floating rate loans for which the interest rate is calculated based upon one of various indices commonly known as the London Interbank Offered Rate applicable to loans denominated in U.S. dollars (“USD LIBOR”). We also enterhave entered into interest rate swap arrangements with customers that are indexed to USD LIBOR. USD LIBOR is a series of interest rates published on a daily basis for varying lengths of time known as tenors (e.g., 30, 60, 90 days, etc.) and is intended to reflect banks’ average cost of wholesale unsecured borrowing. Each day, a panel of approximately 16 large, internationally active banks submit their estimates of the cost to borrow U.S. dollars for each tenor. The upper and lower quartiles are removed, then the remaining estimates are averaged to determine USD LIBOR on that date for each tenor. In 2017, the United Kingdom’s Financial Conduct Authority (“FCA”), a regulator of financial services firms and financial markets in the United Kingdom, stated that it plans to phase out of regulatory oversight of USD LIBOR (and other LIBOR indices) by no longer compelling panel banks to submit estimated borrowing costs. The FCA has indicated that it will support the USD LIBOR indices generally only through 2021 and, with respect to certain USD LIBOR indices, only through June 2023, to allow for an orderly transition to alternative reference rates. This announcement indicates that the continuation of USD LIBOR on the current basis cannot and will not be generally guaranteed after 2021 or, with respect to certain USD LIBOR indices, after June 2023. Consequently, at this time, it is not possible to predict whether and to what extent banks will continue to provide submissions for the calculation of USD LIBOR. Similarly, it is not possible to predict whether USD LIBOR will continue to be viewed as an acceptable market benchmark, what rate or rates may become accepted alternatives to USD LIBOR or what the effect of any such changes in views or alternatives may be on the markets for USD LIBOR-indexed financial instruments.
In June 2017, the Alternative Reference Rates Committee (the “ARRC”) convened by the Federal Reserve Board and Federal Reserve Bank of New York designated the Secured Overnight Financing Rate (“SOFR”) as its recommended alternative to USD LIBOR. Because SOFR is a broad U.S. Treasury repo financing rate applicable to overnight secured funding transactions, it differs fundamentally from USD LIBOR, which is an unsecured rate for the various prospective tenors. The Federal Reserve Board has announced that adjustments to SOFR will therefore be required to maintain economic equivalency with USD LIBOR. According to the Federal Reserve Board, these adjustments will be based on the median of the historical differences between LIBOR and SOFR over a 5-year period preceding the transition away from USD LIBOR. SOFR, as adjusted, is not intended to identically match USD LIBOR. The two rates will be calculated based on different data and different methodologies. It is possible therefore that differences between USD LIBOR and SOFR, as adjusted, may result in changes to the mark-to-market value of each affected transaction. At this time, it is not possible to determine if the use of SOFR, as adjusted, will result in yields that are materially different from the existing USD LIBOR-based yields on our loans and interest rate swap arrangements.
Federal banking agencies are encouraging banks to determine appropriate reference rates for lending activities and to begin transitioning loans and other financial instruments away from USD LIBOR without delay. Regulators, industry groups and the ARRC have published recommended fallback language for USD LIBOR-linked financial instruments, identified recommended alternatives for USD LIBOR (e.g., SOFR, as adjusted) and proposed implementation of the recommended alternatives in financial instruments indexed to USD LIBOR. At this time, however, it is not possible to predict whether these recommendations and proposals will be broadly accepted, whether they will continue to evolve and what the effect of their implementation may be on the markets for financial instruments indexed to USD LIBOR. The language in our USD LIBOR-based contracts and financial instruments has developed over time and generally has various events that trigger replacement of USD LIBOR with an alternative index. If a triggering event occurs, contracts and financial instruments may give us discretion to select the substitute index. The implementation of a substitute index for the calculation of interest rates under our loan agreements with our customers may result in our incurring significant expenses in effecting the transition, may result in reduced loan balances if customers do not accept the substitute index or indices, and may result in disputes or litigation with customers over the appropriateness or comparability of the substitute index to USD LIBOR, which could have an adverse effect on our results of operations. In addition, uncertainty as to the nature of such changes may adversely affect the market for or value of USD LIBOR-based loans, derivatives, investment securities and other financial obligations held by or due to Eastern Bank and could adversely impact our financial condition or results of operations.
Hedging against interest rate exposure may adversely affect our earnings.
We employ techniques that limit, or “hedge,” the adverse effects of risingchanging interest rates on our loan portfolios. We also engage in hedging strategies with respect to arrangements where our customers swap floating interest rate obligations for fixed interest rate obligations, or vice versa. Our hedging activity varies based on the level and volatility of interest rates and other changing market conditions. These techniques may include purchasing or selling futures contracts, purchasing put and call
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options on securities or securities underlying futures contracts, or entering into other mortgage-backed derivatives. There are, however, no perfect hedging strategies, and interest rate hedging may fail to protect us from loss. Moreover, hedging activities
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could result in losses if the event against which we hedge does not occur. Additionally, interest rate hedging could fail to protect us or adversely affect us because, among other things:
available interest rate hedging may not correspond directly with the interest rate risk for which protection is sought, including, for example, an interest rated based upon adjusted SOFR, as discussed above;
the duration of the hedge may not match the duration of the related liability;
the party owing money in the hedging transaction may default on its obligation to pay;
the credit quality of the party owing money on the hedge may be downgraded to such an extent that it impairs our ability to sell or assign our side of the hedging transaction;
the value of derivatives used for hedging may be adjusted from time to time in accordance with accounting rules to reflect changes in fair value; and/or
downward adjustments, or “mark-to-market” losses, would reduce our shareholders’ equity.
New lines of business or new products and services may subject us to additional risks.
From time to time, we may implement new lines of business or offer new products and services within existing lines of business. In addition, we will continue to make investments in research, development, and marketing for new products and services. There are substantial risks and uncertainties associated with these efforts, particularly in instances where the markets are not fully developed. In developing and marketing new lines of business and/or new products and services we may invest significant time and resources. Initial timetables for the development and introduction of new lines of business and/or new products or services may not be achieved, and price and profitability targets may not prove feasible. Furthermore, if customers do not perceive our new offerings as providing significant value, they may fail to accept our new products and services. External factors, such as compliance with regulations, competitive alternatives and shifting market preferences, may also impact the successful implementation of a new line of business or a new product or service. Furthermore, the burden on management and our information technology of introducing any new line of business and/or new product or service could have a significant impact on the effectiveness of our system of internal controls. Failure to successfully manage these risks in the development and implementation of new lines of business or new products or services could have a material adverse effect on our business, financial condition and results of operations.
We may be required to write down goodwill and other acquisition-related identifiable intangible assets.
When we acquire a business, a portion of the purchase price of the acquisition may be allocated to goodwill and other identifiable intangible assets. The excess of the purchase price over the fair value of the net identifiable tangible and intangible assets acquired determines the amount of the purchase price that is allocated to goodwill acquired. As of December 31, 2020,2021, goodwill and other identifiable intangible assets were $376.5$649.7 million. Under current accounting guidance, if we determine that goodwill or intangible assets are impaired, we would be required to write down the value of these assets. We conduct an annual review to determine whether goodwill and other identifiable intangible assets are impaired. We conduct a quarterly review for indicators of impairment of goodwill and other identifiable intangible assets. Our management recently completed these reviews and concluded that no impairment charge was necessary for the year ended December 31, 2020.2021. We cannot provide assurance whether we will be required to take an impairment charge in the future. Any impairment charge would have a negative effect on our shareholders’ equity and financial results and may cause a decline in our stock price.
We may need to raise additional capital in the future, but that capital may not be available when it is needed, or the cost of that capital may be very high.
We are required by our regulators to maintain adequate levels of capital to support our operations, which may result in our need to raise additional capital to support continued growth. Our ability to raise additional capital, if needed, will depend on conditions in the capital markets at that time, which are outside our control, and on our financial condition and performance. Accordingly, we may not be able to raise additional capital if needed on terms that are acceptable to us, or at all. If we cannot raise additional capital when needed, our operations could be materially impaired, and our financial condition and liquidity could be materially and adversely affected. In addition, if we are unable to raise additional capital when required by the Massachusetts Commissioner of Banks, FDIC and/or the Federal Reserve Board, we may be subject to adverse regulatory action.
If we raise capital through the issuance of additional of common stock or other securities, it would dilute the ownership interests of existing shareholders and may dilute the per share value of our common stock. New investors may also have rights, preferences and privileges senior to our current shareholders.
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We face significant legal risks, both from regulatory investigations and proceedings and from private actions brought against us.
From time to time we are named as a defendant or are otherwise involved in various legal proceedings, including class actions and other litigation or disputes with third parties. There is no assurance that litigation with private parties will not increase in the future. Actions against us may result in judgments, settlements, fines, penalties or other results adverse to us, which could materially adversely affect our business, financial condition or results of operations, or cause serious reputational harm to us. As a participant in the financial services industry, it is likely that we could continue to experience a high level of litigation related to our businesses and operations. There could be substantial cost and management diversion in such litigation and proceedings, and any adverse determination could have a materially adverse effect on our business, brand or image, or our financial condition and results of our operations.
Our businesses and operations are also subject to increasing regulatory oversight and scrutiny, which may lead to additional regulatory investigations or enforcement actions. These and other initiatives from federal and state officials may subject us to further judgments, settlements, fines or penalties, or cause us to be required to restructure our operations and activities, all of which could lead to reputational issues, or higher operational costs, thereby reducing our revenue. Please see the sections of this Annual Report on Form 10-K titled “Business—Supervision and Regulation,” and “Legal Proceedings” for more information.
Our insurance coverage may be inadequate or expensive.
We are subject to claims in the ordinary course of business. It is not always possible to prevent or detect activities giving rise to claims, and the precautions we take may not be effective in all cases. We maintain an insurance coverage program that provides limited coverage for some, but not all, potential risks and liabilities associated with our business. We may not obtain insurance if we believe the cost of available insurance is excessive relative to the risks presented. As a result of market conditions, premiums and deductibles for certain insurance policies can increase substantially, and in some instances, certain insurance may become unavailable or available only for reduced amounts of coverage. As a result, we may not be able to renew our existing insurance policies or procure other desirable insurance on commercially reasonable terms, if at all. In addition, certain risks generally are not fully insurable. Even where insurance coverage applies, insurers may contest their obligations to make payments. Our financial condition, results of operations and cash flows could be materially and adversely affected by losses and liabilities from uninsured or under-insured events, as well as by delays in the payment of insurance proceeds, or the failure by insurers to make payments.
The loss of deposits or a change in deposit mix could increase our cost of funding and our funding sources may prove insufficient to replace deposits at maturity and support our future growth.
Our funding costs may increase if our deposits decline and we are forced to replace them with more expensive sources of funding, if clients shift their deposits into higher cost products, or if we need to raise interest rates to avoid losing deposits. A reduction in our overall level of deposits would increase the extent to which we may need to rely in the future on other, more expensive sources for funding, including Federal Home Loan Bank advances, which would reduce our net income.
In order for Eastern Bank to maintain sufficient cash flow, we must maintain sufficient funds to respond to the needs of depositors and borrowers. As a part of our liquidity management, we use a number of funding sources in addition to core deposit growth and repayments and maturities of loans and investments. These additional sources consist primarily of Federal Home Loan Bank advances, proceeds from the sale of loans, federal funds purchased and brokered deposits. As we continue to grow, we are likely to become more dependent on these sources. Adverse operating results or changes in industry conditions could lead to difficulty or an inability in accessing these additional funding sources. Our financial flexibility will be severely constrained if we are unable to maintain our access to funding or if adequate financing is not available to accommodate future growth at acceptable interest rates. If we are required to rely more heavily on more expensive funding sources to support future growth, our revenues may not increase proportionately to cover our costs. In this case, our operating margins and results of operations would be adversely affected.
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Deterioration in the performance or financial position of the Federal Home Loan Bank of Boston might restrict the Federal Home Loan Bank of Boston’s ability to meet the funding needs of its members, cause a suspension of its dividend and cause its stock to be determined to be impaired.
Significant components of Eastern Bank’s liquidity needs are met through its access to funding pursuant to its membership in the Federal Home Loan Bank of Boston. The Federal Home Loan Bank of Boston is a cooperative that provides services to its member banking institutions. The primary reason for joining the Federal Home Loan Bank of Boston is to obtain funding. The purchase of stock in the Federal Home Loan Bank of Boston is a requirement for a member to gain access to funding. Any deterioration in the Federal Home Loan Bank of Boston’s performance or financial condition may affect our ability to access funding and/or require us to deem the required investment in Federal Home Loan Bank of Boston stock to be impaired. If we are not able to access funding through the Federal Home Loan Bank of Boston, we may not be able to meet our liquidity needs, or we may need to rely more heavily on more expensive funding sources, either of which could have an adverse effect on our results of operations or financial condition. Similarly, if we deem all or part of our investment in Federal Home Loan Bank of Boston stock impaired, such action could have a material adverse effect on our results of operations or financial condition.
We may not be able to successfully implement future information technology system enhancements, or such implementations could be delayed materially, which could adversely affect our business operations and profitability.
We invest significant resources in information technology system enhancements in order to provide functionality and security at an appropriate level. We may not be able to successfully implement and integrate future system enhancements, or such implementations could be delayed materially, which could adversely impact the ability to provide timely and accurate financial information in compliance with legal and regulatory requirements, which in turn could result in sanctions from regulatory authorities. Such sanctions could include fines and suspension of trading in our stock, among others. In addition, future system enhancements could have higher than expected costs and/or result in operating inefficiencies, which could increase the costs associated with the implementation as well as ongoing operations.
Failure to properly utilize system enhancements that are implemented in the future could result in impairment charges that adversely impact our financial condition and results of operations and could result in significant costs to remediate or replace the defective components. In addition, we may incur significant training, licensing, maintenance, consulting and amortization expenses during and after systems implementations, and any such costs may continue for an extended period of time.
We rely on other companies to provide key components of our business infrastructure.
Third-party vendors provide key components of our business infrastructure such as internet connections, network access and core application processing. While we believe we have selected these third-party vendors carefully, we do not control their actions. We cannot assure that our third-party service providers will be able to continue to provide their services in an efficient, cost effective manner, if at all, or that they will be able to adequately expand their services to meet our needs. Any problems caused by these third-parties, including an interruption in service, or as a result of their not providing us their services for any reason or their performing their services poorly, and our inability to make alternative arrangements in a timely manner, could cause a disruption to our business and could adversely affect our ability to deliver products and services to our customers or otherwise conduct our business efficiently and effectively. Replacing these third-party vendors could also entail significant delay and expense. We cannot predict the costs or time that would be required to find an alternative vendor.
Operational risks are inherent in our businesses.
Our enterprise risk management framework seeks to achieve an appropriate balance between risk and return, which is critical to optimizing shareholder value. We have established processes and procedures intended to identify, measure, monitor, report and analyze the types of risk to which we are subject, including credit, liquidity, operational, regulatory compliance and reputational. However, as with any risk management framework, there are inherent limitations to our risk management strategies as there may exist, or develop in the future, risks that we have not appropriately anticipated or identified. If our risk management framework proves ineffective, we could suffer unexpected losses and our business and results of operations could be materially adversely affected.
In addition to the necessity of maintaining our enterprise risk management framework, our operations depend on our ability to process a very large number of transactions efficiently and accurately while complying with applicable laws and regulations. Operational risk and losses can result from internal and external fraud; errors by employees or third parties; failure to document transactions properly or to obtain proper authorization; failure to comply with applicable regulatory requirements and conduct of business rules; equipment failures, including those caused by natural disasters or by electrical, telecommunications or other essential utility outages; business continuity and data security system failures, including those caused by computer viruses, cyber-attacks or unforeseen problems encountered while implementing major new computer
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systems or upgrades to existing systems; or the inadequacy or failure of systems and controls, including those of our suppliers or counterparties. Although we have implemented risk controls and loss mitigation actions, and substantial resources are devoted to developing efficient procedures, identifying and rectifying weaknesses in existing procedures and training staff, it is not possible to be certain that such actions have been or will be effective in controlling each of the operational risks we face. Any weakness in these systems or controls, or any violation or alleged violation of such laws or regulations, could result in increased regulatory supervision, enforcement actions and other disciplinary action, and have an adverse impact on our business, results of operations, reputation and ability to obtain future regulatory approvals, including those necessary to complete mergers or other acquisitions.
Changes in management’s estimates and assumptions may have a material impact on our Consolidated Financial Statements and our financial condition or operating results.
In preparing our Consolidated Financial Statements included in this Annual Report on Form 10-K, and those that will be included in periodic reports that we will file in the future under the Securities Exchange Act of 1934, our management is required to make estimates and assumptions as of a specified date. These estimates and assumptions are based on management’s best estimates and experience as of that date and are subject to substantial risk and uncertainty. Materially different results may occur as circumstances change and additional information becomes known. Areas requiring significant estimates and assumptions by management include our valuation of our current and future stock-based compensation and retirement plans and pension benefits, our determination of our income tax provision, our evaluation of the adequacy of our allowance for loan losses, our evaluation of our goodwill and other intangibles for impairment, our evaluation of our securities portfolio, our accounting for our derivative instruments, and our estimation of our fair value measurements. Please see the section of this Annual Report on Form 10-K titled “Management’s Discussion and Analysis of Financial Condition and Results of Operations—Critical Accounting Policies and Estimates” for more information.
Our internal controls, procedures and policies may fail or be circumvented.
Management regularly reviews and updates our internal controls and corporate governance policies and procedures. Any system of controls, however well-designed and operated, is based in part on certain assumptions and can provide only reasonable, not absolute, assurances that the objectives of the system are met. Our shift to a remote working model due to the COVID-19 pandemic has required us to modify some of these controls, which are approved in advance by management and reviewed by the financial reporting internal controls manager and through internal audits. Similar to our other systems of controls, these modifications can provide only reasonable assurances that the objectives of the system are being met. Any failure or circumvention of the controls and procedures or failure to comply with regulations related to controls and procedures could have a material adverse effect on our business, results of operations and financial condition.
We maintain a significant investment in projects that generate tax credits, which we may not be able to fully utilize, or, if utilized, may be subject to recapture or restructuring.
As part of Eastern Bank’s community reinvestment initiatives, we invest in qualified affordable housing projects and other tax credit investment projects. Eastern Bank receives low-income housing tax credits, investment tax credits, rehabilitation tax credits and other tax credits as a result of its investments in these limited partnership investments. At December 31, 2020,2021, we maintained investments of approximately $59.8$83.8 million in entities for which we receive allocations of tax credits, excluding investments of approximately $3.9$4.0 million in qualified zone academy bond investments, which we utilize to offset our income tax liability. We recorded the benefit of $7.4$6.2 million in credits for the year ended December 31, 2020.2021. We intend to utilize all tax credits, as of December 31, 2020,2021, to offset income tax liability. Substantially all of these tax credits are related to development projects that are subject to ongoing compliance requirements over certain periods of time to fully realize their value. If these projects are not operated in full compliance with the required terms, the tax credits could be subject to recapture or restructuring. Further, we may not be able to utilize any future tax credits. If we are unable to utilize our tax credits or, if our tax credits are subject to recapture or restructuring, it could have a material adverse effect on our business, financial condition and results of operations.
We depend on the accuracy and completeness of information about clients and counterparties.
In deciding whether to extend credit or enter into other transactions with customers and counterparties, we rely on information furnished by or on behalf of customers and counterparties, including financial statements and other financial information. We also may rely on representations of customers and counterparties as to the accuracy and completeness of that information and, with respect to financial statements, on reports of independent auditors. If any of such information is incorrect, then the creditworthiness of our customers and counterparties may be misrepresented, which would increase our credit risk and expose us to possible write-downs and losses.
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We may not be able to successfully manage our intellectual property and may be subject to infringement claims.
We rely on a combination of owned and licensed trademarks, service marks, trade names, logos and other intellectual property rights. Third parties may challenge, invalidate, infringe or misappropriate our intellectual property, or such intellectual property may not be sufficient to provide us with competitive advantages, which could result in costly redesign efforts, discontinuance of certain services or other competitive harm. In addition, certain aspects of our business and our services rely on technologies licensed by third parties, and we may not be able to obtain or continue to obtain licenses and technologies from these third parties on reasonable terms or at all. The loss or diminution of our intellectual property protection or the inability to obtain third-party intellectual property could harm our business and ability to compete.
We may also be subject to costly litigation in the event our services infringe upon or otherwise violate a third party’s proprietary rights. Third parties may have, or may eventually be granted, intellectual property rights, including trademarks, that could be infringed by our services or other aspects of our business. Third parties have made, and may make, claims of infringement against us with respect to our services or business. Any claim from third parties may result in a limitation on our ability to use the intellectual property subject to these claims. Even if we believe that intellectual property related claims are without merit, defending against such claims is time consuming and expensive and could result in the diversion of the time and attention of our management and employees. Claims of intellectual property infringement also might require us to redesign affected services, enter into costly settlement or license agreements, pay costly damage awards, or face a temporary or permanent injunction prohibiting us from marketing or selling certain of our services. Any intellectual property related dispute or litigation could have a material adverse effect on our business, financial condition and results of operations.
Our business may be adversely affected by conditions in the financial markets and by economic conditions generally.
Weakness in the U.S. economy is currently adversely affecting, and may continue to adversely affect, our business. A deterioration of business and economic conditions has adversely affected, and could in the future adversely affect the credit quality of our loans, results of operations and financial condition. Increases in loan delinquencies and default rates could adversely impact our loan charge-offs and provision for loan and lease losses. Deterioration or defaults made by issuers of the underlying collateral of our investment securities may cause additional credit-related other-than-temporary impairment charges to our income statement. Our ability to borrow from other financial institutions or to access the debt or equity capital markets on favorable terms or at all could be adversely affected by disruptions in the capital markets or other events, including actions by rating agencies and deteriorating investor expectations.
In addition to these specific effects, widespread adverse economic conditions that could affect us include:
Reduced consumer spending;
Increased unemployment;
Lower wage income levels;
Declines in the market value of residential and commercial real estate;
Inflation or deflation;
Fluctuations in the value of the U.S. dollar;
Volatility in short-term and long-term interest rates (for more information regarding the potential effect of fluctuating interest rates, see “Changes in interest rates may have an adverse effect on our profitability.”); and
Higher bankruptcy filings.
Climate change, natural disasters, public health crises, geopolitical developments, acts of terrorism and other external events could harm our business.
Natural disasters can disrupt our operations, result in damage to our properties, reduce or destroy the value of the collateral for our loans and negatively affect the economies in which we operate, which could have a material adverse effect on our results of operations and financial condition. A significant natural disaster, such as a hurricane, earthquake, fire or flood, could have a material adverse impact on our local market area and ability to conduct business, and our insurance coverage may be insufficient to compensate for losses that may occur. Public health crises, such as pandemics and epidemics, such as the global outbreak of the coronavirus,COVID-19, domestic or geopolitical crises, such as terrorism, military conflict, including escalating military tension between Russia and Ukraine, war or the perception that hostilities may be imminent, political instability or civil unrest, or other conflict, human error or other events outside of our control, could cause disruptions to our business or the United States
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economy as a whole, and our business and operating results could suffer. The occurrence of any such event could have a material adverse effect on our business, operations and financial condition.
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Climate change may worsen the severity and impact of future hurricanes, earthquakes, fires, floods and other extreme weather-related events that could cause disruption to our business and operations. Chronic results of climate change such as shifting weather patterns could also cause disruption to our business and operations.
Changes in accounting standards can be difficult to predict and can materially impact how we record and report our financial condition and results of operations.
Our accounting policies and methods are fundamental to how we record and report our financial condition and results of operations. From time to time, the Financial Accounting Standards Board changes the financial accounting and reporting principles that govern the preparation of our financial statements. These changes can be hard to anticipate and implement and can materially impact how we record and report our financial condition and results of operations. In some cases, we could be required to apply a new or revised standard retroactively, resulting in our restating prior period financial statements. Additionally, significant changes to accounting standards may require costly technology changes, additional training and personnel, and other expense that will negatively impact our operating results.
The financial weakness of other financial institutions could adversely affect us.
Our ability to engage in routine funding transactions could be adversely affected by the actions and commercial financial weakness of other financial institutions. Financial services institutions are interconnected as a result of trading, clearing, counterparty and other relationships. We have exposure to many different counterparties, and we routinely execute transactions with counterparties in the financial industry, including brokers and dealers, other commercial banks, investment banks, mutual and hedge funds, and other financial institutions. As a result, defaults by, or even rumors or questions about, one or more financial services institutions, or the financial services industry generally, could lead to market-wide liquidity problems and losses or defaults by us or by other institutions and organizations. Many of these transactions expose us to credit risk in the event of default of our counterparty or client. In addition, our credit risk may be exacerbated when the collateral held by us cannot be liquidated or is liquidated at prices not sufficient to recover the full amount of the financial instrument exposure due to us. There is no assurance that any such losses would not materially and adversely affect our results of operations.
Market changes may adversely affect demand for our services and impact results of operations.
Channels for servicing our customers are evolving rapidly, with less reliance on traditional branch facilities, more use of online and mobile banking, and increased demand for universal bankers and other relationship managers who can service multiples product lines. We compete with larger providers who are rapidly evolving their service channels and escalating the costs of evolving the service process. We have a process for evaluating the profitability of our branch system and other office and operational facilities. The identification of unprofitable operations and facilities can lead to restructuring charges and introduce the risk of disruptions to revenues and customer relationships.
Changes in the equity markets could materially affect the level of assets under management and the demand for fee-based services.
Economic downturns could affect the volume of revenue from and demand for fee-based services. Revenue from Eastern Bank’s wealth management division depends in large part on the level of assets under management and administration. Market volatility and the potential of such volatility to lead customers to liquidate investments, as well as lower asset values, could reduce the level of assets under management and administration and thereby decrease our investment management revenue.
Conditions in the insurance market could adversely affect our earnings.
Revenue from insurance fees and commissions could be adversely affected by fluctuating premiums in the insurance markets or other factors beyond our control. Other factors that affect insurance revenue are the profitability and growth of our clients, the renewal rate of the current insurance policies, continued development of new product and services as well as access to new markets. Our insurance revenues and profitability may also be adversely affected by new laws and regulatory developments impacting the healthcare and insurance markets. Some of our competitors may not be affected by such new laws and regulatory developments and would therefore not bear related compliance costs, resulting in cost savings that could provide them with a competitive advantage over us.
Eastern Insurance Group LLC’sGroup’s business model could become outdated as insurance carriers offer products directly to consumers.
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Technological advances in the insurance market have increased the number of insurance carriers that work directly with consumers to generate insurance policies. Since Eastern Insurance Group LLC acts solely as an insurance agent and does not originate insurance policies, this shift in business model could result in decreased revenue and could eventually
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result in the eradication of the insurance agent model altogether. As such, an increase in the number or popularity of direct-to-consumer insurance products could result in decreased profitability for Eastern Insurance Group LLC.Group.
Our return on equity may be relatively low for the foreseeable future compared to our publicly traded peer companies. This could negatively affect the trading price of our shares of common stock.
Net income divided by average shareholders’ equity, known as “return on equity,” is a ratio many investors use to compare the performance of financial institutions. Our return on equity may be relatively low compared to our publicly traded peers until we are able to leverage the additional capital we receive fromraised in our 2020 IPO. Our return on equity will also be negatively affected by added expenses associated with our employee stock ownership plan and the stock-based benefit plans we intend to adoptadopted in 2021, subject to shareholder approval.2021. Until we can increase our net interest income and non-interest income and leverage the capital raised in the offering, we expect our return on equity to be relatively low for the foreseeable future compared to our publicly traded peer companies. A relatively low return on equity may negatively affect the market price of our shares of common stock.
Rising sea levels projected for the coastal regions of Massachusetts and New Hampshire could adversely affect our business.
We believe that progressively rising sea levels will be an area of risk over time for the coastal regions of Massachusetts and New Hampshire in our market, both as the frequency and severity of extreme weather events increase and as currently inhabited property and land parcels are exposed to episodic flooding and routinely higher tides. As a city, Boston was ranked the world’s eighth most vulnerable to floods among 136 coastal cities by a 2013 study produced by the Organization for Economic Cooperation and Development. According to a 2016 report sponsored in part by the City of Boston, sea levels in Boston, which rose approximately nine inches relative to land during the twentieth century, may rise another eight inches by 2030, and by 2050, the sea level in Boston may be as much as 1.5 feet higher than it was in 2000. The increase in the relative sea level in Boston and other coastal regions of Massachusetts and New Hampshire in our market is expected to result in higher coastal surges during storm events and, when considered with projected increases in precipitation intensities, an increase in stormwater flooding. These effects in Boston and similar conditions elsewhere in our market area may adversely affect the value of commercial and residential properties that secure some of our loans and may adversely affect economic develop in portions of our market area.
Societal responses to climate change could adversely affect our business and performance, including indirectly through impacts on our customers.
Concerns over the long-term impacts of climate change have led and will continue to lead to governmental efforts around the world to mitigate those impacts. Consumers and businesses also may change their behavior on their own as a result of these concerns. Eastern Bank and its customers will need to respond to new laws and regulations as well as consumer and business preferences resulting from climate change concerns. The Securities and Exchange Commission has stated that it plans to propose rules in reaction to climate change that could result in increased costs associated with compiling information about ourselves and our customers in order to comply with such rules. We and our customers may face cost increases, asset value reductions, operating process changes, and the like. The impact on our customers will likely vary depending on their specific attributes, including reliance on or role in carbon intensive activities. Among the impacts to Eastern Bank could be a drop in demand for our products and services, particularly in certain sectors. In addition, we could face reductions in creditworthiness on the part of some customers or in the value of assets securing loans. Our efforts to take these risks into account in making lending and other decisions, including by increasing our business with climate-friendly companies, may not be effective in protecting us from the negative impact of new laws and regulations or changes in consumer or business behavior.
We are subject to environmental, social and governance risks that could adversely affect our reputation and the trading price of our common stock.
We are subject to a variety of environmental, social and governance risks that arise out of the set of concerns that together comprise what have become commonly known as “ESG matters.” Risks arising from ESG matters may adversely affect, among other things, our reputation and the trading price of our common stock.
As a financial institution with a diverse base of customers, vendors and suppliers, we may face potential negative publicity based on the identity of those we choose to do business with and the public’s (or certain segments of the public’s) view of those customers, vendors and suppliers. This negative publicity may be driven by adverse news coverage in traditional media and may also be spread through the use of social media platforms. If our relationships with our customers, vendors and
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suppliers were to become the subject of such negative publicity, our ability to attract and retain customers and employees may be negatively impacted and our stock price may also be impacted.
Additionally, many investors now consider how corporations are addressing ESG matters when making investment decisions. For example, certain investors incorporate the business risks of climate change and the adequacy of companies’ responses to climate change and other ESG matters as part of their investment theses. These shifts in investing
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priorities may result in adverse effects on the trading price of our common stock if investors determine that we do not sufficiently address ESG matters in accordance with their standards or other third-party standards for evaluating ESG matters.
Risks Related to Regulations
Monetary policies and regulations of the Federal Reserve Board could adversely affect our business, financial condition and results of operations.
In addition to being affected by general economic conditions, our earnings and growth are affected by the monetary and related policies of the Federal Reserve Board. An important function of the Federal Reserve Board is to regulate the money supply and credit conditions. Among the instruments used by the Federal Reserve Board to implement these objectives are open market purchases and sales of U.S. government securities, adjustments of the discount rate and changes in banks’ reserve requirements against bank deposits.deposits and the interest rate paid on such reserves. These instruments are used in varying combinations to influence overall economic growth and the distribution of credit, bank loans, investments and deposits. Their use also affects interest rates charged on loans or paid on deposits.
The monetary and related policies of the Federal Reserve Board have had a significant effect on the operating results of financial institutions in the past and are expected to continue to do so in the future. Changes in any of these policies are influenced by macroeconomic conditions and other factors that are beyond Eastern Bank’s control and the effects of such policies upon our business, financial condition and results of operations cannot be predicted.
Our business is highly regulated, which could limit or restrict our activities and impose financial requirements or limitations on the conduct of our business.
Eastern Bank and Eastern Bankshares, Inc. are subject to extensive regulation, supervision and examination by the Massachusetts Commissioner of Banks, the FDIC, the Federal Reserve Board and the Consumer Financial Protection Bureau. Federal and state laws and regulations govern numerous matters affecting us, including changes in the ownership or control of banks and bank holding companies, maintenance of adequate capital and the financial condition of a financial institution, permissible types, amounts and terms of extensions of credit and investments, permissible non-banking activities, the level of reserves against deposits and restrictions on stock repurchases and dividend payments. The FDIC and the Massachusetts Commissioner of Banks have the power to issue cease and desist orders to prevent or remedy unsafe or unsound practices or violations of law by banks subject to their regulation, and the Federal Reserve Board possesses similar powers with respect to bank holding companies and their subsidiary banks. These and other restrictions limit the manner in which we and Eastern Bank may conduct business and obtain financing.
Because our business is highly regulated, theThe laws, rules, regulations, and supervisory guidance and policies applicable to us are subject to regular modification and change. Changes to statutes, regulations, or regulatory policies, including changes in interpretation or implementation of statutes, regulations or policies, could affect us in substantial and unpredictable ways. Such changes could subject us to additional costs, limit the types of financial services and products we may offer, and/or increase the ability of non-banks to offer competing financial services and products, among other things. Failure to comply with laws, regulations, or policies could result in sanctions by regulatory agencies, civil money penalties, and/or reputation damage, which could have a material adverse effect on our business, financial condition, and results of operations. See the section of this Annual Report on Form 10-K titled “Business—Supervision and Regulation” for a discussion of the regulations to which we are subject.
Regulatory authorities have extensive discretion in their supervisory and enforcement activities, including the imposition of restrictions on our operations, the classification of our assets and determination of the level of our allowance for loan losses. These regulations, along with the currently existing tax, accounting, securities, insurance, monetary laws, rules, standards, policies and interpretations control the methods by which financial institutions conduct business, implement strategic initiatives and tax compliance, and govern financial reporting and disclosures. Any change in such regulation and oversight, whether in the form of regulatory policy, regulations, legislation or supervisory action, may have a material impact on our operations.
In addition, changes in the legal and regulatory framework under which we operate require us to update our information systems to ensure compliance. Our need to review and evaluate the impact of ongoing rule proposals, final rules and implementation guidance from regulators further complicates the development and implementation of new information systems for our business. Also, our regulators expect us to perform increased due diligence and ongoing monitoring of third-partythird-
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party vendor relationships, thus increasing the scope of management involvement and decreasing the efficiency otherwise resulting from our relationships with third-party technology providers.
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President Biden’s futurePresidential appointees to the independent bank regulatory agencies may adopt new regulatory policies and pursue different bank supervisory priorities. We are unable to predict whether thosechanges in the policies and priorities of independent bank regulatory agencies will have a material adverse effect on our business, financial condition, and results of operations.
We are subject to capital and liquidity standards that require banks and bank holding companies to maintain more and higher quality capital and greater liquidity than has historically been the case.
We became subject to new capital requirements in 2015. These new standards, which now apply and were fully phased-in as of January 1, 2019, forcerequire bank holding companies and their bank subsidiaries to maintain substantially higher levels of capital as a percentage of their assets, with a greater emphasis on common equity as opposed to other components of capital. The need to maintain more and higher quality capital, as well as greater liquidity, and generally increased regulatory scrutiny with respect to capital levels, may at some point limit our business activities, including lending, and our ability to expand. It could also result in our being required to take steps to increase our regulatory capital and may dilute shareholder value or limit our ability to pay dividends or otherwise return capital to our investors through stock repurchases.
We are subject to numerous laws designed to protect consumers, including the Community Reinvestment Act and fair lending laws, and failure to comply with these laws could lead to a wide variety of sanctions.
The Community Reinvestment Act, the Equal Credit Opportunity Act, the Fair Housing Act, and other fair lending laws and regulations impose community investment and nondiscriminatory lending requirements on financial institutions. The Consumer Financial Protection Bureau, the Department of Justice and other federal and state agencies are responsible for enforcing these federal laws and regulations and comparable state provisions. A successful regulatory challenge to an institution’s performance under the Community Reinvestment Act, the Equal Credit Opportunity Act, the Fair Housing Act or other fair lending laws and regulations could result in a wide variety of sanctions, including damages and civil money penalties, injunctive relief, restrictions on mergers and acquisitions, restrictions on expansion and restrictions on entering new business lines. Private parties may also have the ability to challenge an institution’s performance under fair lending laws in private class action litigation. Such actions could have a material adverse effect on our business, financial condition and results of operations.
Various federal banking agencies are considering changes to their respective Community Reinvestment Act regulations. We are unable to predict whether any of those changes will be adopted and, if so, whether they will have a material adverse effect on our business.
We may incur fines, penalties and other negative consequences from regulatory violations, possibly even inadvertent or unintentional violations.
The financial services industry is subject to intense scrutiny from bank supervisors in the examination process and aggressive enforcement of federal and state regulations, particularly with respect to mortgage-related practices and other consumer compliance matters, and compliance with anti-money laundering, Bank Secrecy Act and Office of Foreign Assets Control regulations, and economic sanctions against certain foreign countries and nationals. Enforcement actions may be initiated for violations of laws and regulations and unsafe or unsound practices. We maintain systems and procedures designed to ensure that we comply with applicable laws and regulations; however, some legal/regulatory frameworks provide for the imposition of fines or penalties for noncompliance even though the noncompliance was inadvertent or unintentional and even though there were in place at the time systems and procedures designed to ensure compliance. Failure to comply with these and other regulations, and supervisory expectations related thereto, may result in fines, penalties, lawsuits, regulatory sanctions, reputation damage or restrictions on our business.
Non-compliance with the USA PATRIOT Act, Bank Secrecy Act or other laws and regulations could result in fines or sanctions.
The USA PATRIOT and Bank Secrecy Acts require financial institutions to develop programs to prevent financial institutions from being used for money laundering and terrorist activities. If such activities are detected, financial institutions are obligated to file suspicious activity reports with the U.S. Treasury’s Office of Financial Crimes Enforcement Network. These rules require financial institutions to establish procedures for identifying and verifying the identity of customers seeking to open new financial accounts. Failure to comply with these regulations could result in fines or sanctions, including restrictions on conducting acquisitions or establishing new branches. Although we have developed policies and procedures designed to assist in compliance with these laws and regulations, these policies and procedures may not be effective in preventing violations of these laws and regulations.
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An increase in FDIC insurance assessments could significantly increase our expenses.
The Dodd-Frank Act eliminated the maximum Deposit Insurance Fund (“DIF”) ratio of 1.5% of estimated deposits, and the FDIC has established a long-term ratio of 2.0%. On September 30, 2018,2021, the Deposit Insurance Fund reserve ratio reached 1.36%, exceedingwas 1.27%. In September 2020, the statutorily required minimumFDIC adopted a restoration plan designed to ensure that the DIF reserve ratio ofreaches 1.35%. The by September 2028. Although the FDIC has the authority to increase assessments in order to maintain the Deposit Insurance FundDIF ratio at particular levels.levels, as of the date of this Annual Report on Form 10-K the FDIC has not proposed a general increase in assessment rates that would apply to Eastern Bank. In addition, if our regulators issue downgraded ratings of Eastern Bank in connection with their examinations, the FDIC could impose significant additional fees and assessments on us.
We may be unable to disclose some restrictions or limitations on our operations imposed by our regulators.
Bank regulatory agencies have the authority to take supervisory actions that restrict or limit a financial institution’s activities. In some instances, we are not permitted to publicly disclose these actions. In addition, as part of our regular examination process, our and our banking subsidiary’s respective regulators may advise us to operate under various restrictions as a prudential matter. Any such actions or restrictions, if and in whatever manner imposed, could adversely affect our costs and revenues. Moreover, efforts to comply with any such nonpublic supervisory actions or restrictions may require material investments in additional resources and systems, as well as a significant commitment of managerial time and attention. As a result, such supervisory actions or restrictions, if and in whatever manner imposed, could have a material adverse effect on our business and results of operations; and, in certain instances, we may not be able to publicly disclose these matters.
We could be required to act as a “source of strength” to our banking subsidiaries, which would have a material adverse effect on our business, financial condition and results of operations.
Federal Reserve Board policy historically required bank holding companies such as Eastern Bankshares, Inc. to act as a source of financial and managerial strength to their subsidiary banks. The Dodd-Frank Act codified this policy as a statutory requirement. This support may be required by the Federal Reserve Board at times when Eastern Bankshares, Inc. might otherwise determine not to provide it or when doing so might not otherwise be in the interests of the shareholders or creditors of Eastern Bankshares, Inc., and may include one or more of the following:
Any extension of credit from Eastern Bankshares, Inc. to Eastern Bank or any other bank subsidiary that is included in the relevant bank’s capital would be subordinate in right of payment to depositors and certain other indebtedness of such subsidiary banks.
• In the event of a bank holding company’s bankruptcy, any commitment that the bank holding company had been required to make to a federal bank regulatory agency to maintain the capital of a subsidiary bank will be assumed by the bankruptcy trustee and entitled to priority of payment.
• In certain circumstances if we have two or more bank subsidiaries, one bank subsidiary could be assessed for losses incurred by another bank subsidiary. In addition, in the event of impairment of the capital stock of one of our banking subsidiaries, Eastern Bankshares, Inc., as our banking subsidiary’s shareholder, could be required to pay such deficiency.
Laws and regulations regarding privacy and data protection could have a material impact on our results of operations.
We currently are subject to state and federal rules regarding privacy and data protection, such as the Massachusetts data security law (Standards for the Protection of Personal Information of Residents of the Commonwealth). Our growth and expansion into a variety of new fields may potentially involve new U.S.-based regulatory issues/requirements including, for example, the New York Department of Financial Services Cybersecurity Regulation or the California Consumer Privacy Act (“CCPA”). In addition, one or more members of the European Union (the “EU”) may take the position that we are subject to the EU General Data Protection Regulation (“GDPR”) because some of our customers are or may become residents of EU states while maintaining account relationships with us. The potential costs of compliance with or imposed by new or existing laws and regulations and policies that are applicable to us may affect the use of our products and services and could have a material adverse impact on our results of operations.
Changes in tax laws and regulations and differences in interpretation of tax laws and regulations may adversely affect our financial statements and our operating results.
From time to time, local, state or federal tax authorities change tax laws and regulations, which may result in a decrease or increase to our deferred tax asset. Local, state or federal tax authorities may interpret laws and regulations differently than we do and challenge tax positions that we have taken on tax returns. This may result in differences in the
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treatment of revenues, deductions, credits and/or differences in the timing of these items. The differences in treatment may
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result in payment of additional taxes, interest, penalties or litigation costs that could have a material adverse effect on our operating results.
Our donation to the Eastern Bank Charitable Foundation is not fully tax deductible, which could reduce our profits.
On October 15, 2020, we made a one-time donation of approximately 7.5 million shares of common stock to the Eastern Bank Charitable Foundation having an aggregate market value at that time of $91.3 million. We may not have sufficient profits to be able to fully use the tax deduction from that donation to the Eastern Bank Charitable Foundation. Pursuant to the Internal Revenue Code, an entity is permitted to deduct up to 10% of its taxable income (income before federal income taxes and charitable donations) in any one year for charitable donations. Any donation in excess of the 10% limit may be deducted for federal income tax purposes over each of the five years following the year in which the charitable donation is made. Accordingly, a charitable donation could, if necessary, be deducted over a six-year period. We have determined that a portion of the $91.3 million stock donation to the Eastern Bank Charitable Foundation will not be deductible over the remaining carryover period for federal and state tax purposes and have recorded a $12.0 million valuation allowance. For financial reporting purposes, our ability to deduct this donation depends upon our estimate of future taxable income. To the extent our estimates of future taxable income decline, and therefore the portion of the donation that is estimated to be deductible declines, an increase in the valuation allowance may be necessary, which could reduce our profits.
Due to Section 162(m) of the Internal Revenue Code, we may not be able to deduct all of the compensation of some executives, including executives of companies we may acquire in the future.
Section 162(m) of the Internal Revenue Code generally limits to $1 million annual deductions for compensation paid to “covered employees” of any “publicly held corporation.” A “publicly held corporation” includes any company, such as Eastern Bankshares, Inc., that issues securities required to be registered under Section 12 of the Securities Exchange Act of 1934 or companies required to file reports under Section 15(d) of the Exchange Act, determined as of the last day of the company’s taxable year. We wereexpect that as a publicly traded company as of December 31, 2020. We expect thatheld corporation, the deductibility of compensation to our covered employees will be similarly limited in future years.limited. Pursuant to proposed U.S. Treasury regulations issued on December 20, 2019 clarifying the changes made to Section 162(m) by the Tax Cuts and Jobs Act and the initial guidance provided by the IRS in Notice 2018-68 that was issued in August 2018, the definition of “covered employees” generally includes anyone who served as the principal executive officer (“PEO”) or principal financial officer (“PFO”) at any time during the taxable year; the three highest compensated executive officers (other than the PEO or PFO), determined under SEC rules; and any individual who was a covered employee, including of a “predecessor company,” at any point during a taxable year beginning on or after January 1, 2017, even after the employee terminates employment. We expect that in most if not all cases a publicly traded company that we might acquire in the future will be a “predecessor company.” Accordingly, we expect that the number of our covered employees will increase if Eastern acquires one or more publicly held corporations in the future.
As a result of the foregoing, Section 162(m) limited the deductibility of compensation to our covered employees to $1 million for the year ended December 31, 2020,2021, and assuming no change in applicable law, we expect that we will not be able to deduct all of the compensation paid in future years where Eastern qualifies as a “publicly held corporation.” Losing deductions under Section 162(m) could increase our income taxes and reduce our net income. A reduction in net income could negatively affect the price of Eastern Bankshares, Inc. stock.
Risks Related to Anticipated Stock-Based Benefit Plans
Our stock-based benefit plans have increased and will continue to increase our expenses and reduce our income.
We intend to adopt one or more new stock-based benefit plans, subject to shareholder approval,In 2021, we adopted the Equity Plan, which will increase our annual compensation and benefit expenses related to the stock options and stock awards granted to participants under the new stock-based benefit plans.such plan. The actual amount of these new stock-related compensation and benefit expenses will depend on the number of options and stock awards actually granted under the plans,Equity Plan, the fair market value of our stock or optionsthe awards on the date of grant, the vesting period, and other factors which we cannot predict at this time. In the event we adopt stock-based benefit plans on or before October 14, 2021 (i.e., within 12 months following our IPO), the total shares of common stock reserved for issuance pursuant to awards of restricted stock and grants of options under such plans would be limited to 7,470,326 shares and 18,675,815 shares, representing 4% and 10%, respectively, of the total number of shares of our common stock sold in our IPO and donated to the Eastern Bank Charitable Foundation. If we award restricted shares of common stock or grant options in excess of these amounts under stock-based benefit plans adopted after October 14, 2021 our costs would increase further.
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In addition, we will recognize compensation expense annuallymonthly for our employee stock ownership plan when shares are committed to be released to participants’ accounts, and we will recognize compensation expense for restricted stock awards, performance stock units and restricted stock optionsunits over the vesting period of awards made to recipients. We anticipate that in 2021, the first full year following our IPO,2022, our incremental compensation expense for shares purchased in our IPO by the ESOP and for any new stock-based benefit plansthe Equity Plan will significantly increase our overall compensation expense as compared to prior years.
We have not determined when we will adopt one or more new stock-based benefit plans. Stock-based benefit plans adopted after October 14, 2021 (i.e., more than 12 months following the completion of our IPO) may exceed regulatory restrictions on the size of stock-based benefit plans adopted on or before October 14, 2021, which would further increase our costs.
We currently expect that the number of shares available for grants of common stock and stock options under stock-based plans will not exceed 7,470,326 shares and 18,675,815 shares, representing 4% and 10%, respectively, of the total number of shares of our common stock sold in our IPO and donated to the Eastern Bank Charitable Foundation, regardless of when those plans are adopted. If, however, we adopt stock-based benefit plans after October 14, 2021 (i.e., more than 12 months following the completion of our IPO), we would be permitted under applicable regulations to adopt equity plans under which we could grant shares of common stock or stock options exceeding 4% and 10%, respectively, of 186,758,154 shares of common stock sold in our IPO and issued to the Eastern Bank Charitable Foundation. If we adopt stock-based benefit plans that provide for awards in excess of these amounts, our expenses associated with those plans, and dilution to our shareholders, would be greater. Although the implementation of stock-based benefit plans would be subject to shareholder approval, the timing of the implementation of such plans will be at the discretion of our Board of Directors.
The implementation of stock-based benefit plans may dilute your ownership interest. Historically, shareholders have approved these stock-based benefit plans.
One or more new stock-based benefit plans that we adopt may be funded either through open market purchases or from the issuance of authorized but unissued shares of common stock. Our ability to repurchase shares of common stock to fund these plans will be subject to many factors, including applicable regulatory restrictions on stock repurchases, the availability of stock in the market, the trading price of the stock, our capital levels, alternative uses for our capital and our financial performance. Although our intention is to fund the new stock-based benefit plans through open market purchases, if we instead use newly issued shares of our common stock to fund such a plan, in amounts equal to 18,675,815 option shares and 7,470,326 shares of restricted common stock, representing 10% and 4%, respectively, of the total number of shares of our common stock sold in our IPO and donated to Eastern Bank Charitable Foundation, then our shareholders would experience a 12.28% dilution in ownership interest . In the event we adopt the plans after October 14, 2021 (i.e., more than 12 months following our IPO), new stock-based benefit plans would not be subject to these limitations, and shareholders could experience greater dilution.
Although the implementation of new stock-based benefit plans would be subject to shareholder approval, historically, the overwhelming majority of stock-based benefit plans adopted by banks and their holding companies following mutual-to-stock conversions have been approved by shareholders.
If we are not able to implementcomply with the requirements of Section 404 of the Sarbanes-Oxley Act in a timely and capable manner, we may be subject to adverse regulatory consequences and there could be a negative reaction in the financial markets due to a loss of investor confidence in us and the reliability of our financial statements.
We are an emerging growth company for the fiscal year ending December 31, 2020. Accordingly, we are not subject to Section 404(b) of the Sarbanes-Oxley Act of 2002. We anticipate that we will cease to beceased being an emerging growth company on December 31, 2021, as discussed below.
Whenand therefore Section 404(b) of the Sarbanes-Oxley Act becomesis now applicable to us,us. Accordingly, our management will beis now required to conduct an annual assessment of the effectiveness of our internal control over financial reporting and include a report on these internal controls in the annual reports we will file with the SEC on Form 10-K. Our independent registered public accounting firm will beis required to formally attest to the effectiveness of our internal controls. When required, this process will requireThis requires significant documentation of our policies, procedures and systems, review of that documentation by our internal auditing and accounting staff and our outside independent registered public accounting firm, and testing of our internal control over financial reporting by our internal auditing and accounting staff and our outside independent registered public accounting firm. This process will involveinvolves considerable time and attention, may strainstrains our internal resources, and will increaseincreases our operating costs. We have experienced and may continue to experience higher than anticipated operating expenses and outside auditor fees during the implementation of these changes and thereafter. If our independent registered public accounting firm is unable to express an opinion as to the effectiveness of our internal control over financial reporting, investors may lose confidence in the accuracy and completeness of our financial reports and the market
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price of our common stock could be negatively affected, and we could become subject to
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investigations by Nasdaq, the SEC or other regulatory authorities, which could require additional financial and management resources.
Risks Related to Our Articles of Organization and State and Federal Banking Laws
Various factors may make takeover attempts more difficult to achieve.
Certain provisions of our articles of organization and state and federal banking laws, including regulatory approval requirements, could make it more difficult for a third party to acquire control of Eastern Bankshares, Inc. without our Board of Directors’ approval. Under regulations applicable to our IPO, no person may acquire beneficial ownership of more than 10% of our common stock before October 15, 2023 without prior approval of the Federal Reserve Board and the Massachusetts Commissioner of Banks. If any person exceeds this 10% beneficial ownership threshold, shares in excess of 10% will not be counted as shares entitled to vote during the three-year period ending October 14, 2023. After that three-year period, the holder of shares in excess of the 10% threshold will be entitled to cast only one one-hundredth (1/100) of a vote per share for each share in excess of the 10% threshold. Under federal law, subject to certain exemptions, a person, entity or group must notify the Federal Reserve Board before acquiring control of a bank holding company. Acquisition of 10% or more of any class of voting stock of a bank holding company, including shares of our common stock, creates a rebuttable presumption that the acquirer “controls” the bank holding company. Also, a bank holding company must obtain the prior approval of the Federal Reserve Board before, among other things, acquiring direct or indirect ownership or control of more than 5% of any class of voting shares of any bank, including Eastern Bank, and certain non-bank companies.
There also are provisions in our articles of organization that may be used to delay or block a takeover attempt, including, among others, a provision that prohibits any person from casting a full vote for any shares of common stock exceeding the 10% threshold, as described above, as well as a classified Board of Directors with three-year staggered terms; the prohibition on removal of directors without cause; and the required approval of at least 80% of the voting power of the shares then-outstanding entitled to vote for business combination transactions with interested shareholders. Furthermore, shares of restricted stock, andrestricted stock units or stock options that we may grant to employees and directors, stock ownership by our management and directors, employment agreements and/or change in control agreements that we have entered into with our executive officers and other factors may make it more expensive for companies or persons to acquire control of Eastern Bankshares, Inc. Taken as a whole, these statutory provisions and provisions in our articles of organization could result in our being less attractive to a potential acquirer and thus could adversely affect the market price of our common stock.
The articles of organization of Eastern Bankshares, Inc. provide that state and federal courts located in Massachusetts will be the exclusive forum for substantially all disputes between us and our shareholders, which could limit our shareholders’ ability to obtain a favorable judicial forum for disputes with us or our directors, officers or employees.
The articles of organization of Eastern Bankshares, Inc. provide that state and federal courts located in Massachusetts will be the exclusive forum for substantially all disputes between us and our shareholders, which could limit our shareholders’ ability to obtain a favorable judicial forum for disputes with us or our directors, officers or employees. The articles of organization of Eastern Bankshares, Inc. provide that, unless we consent in writing to the selection of an alternative forum, the Business Litigation Session of the Suffolk County Superior Court (the “BLS”) (1) is the sole and exclusive forum for any derivative action or proceeding brought on behalf of Eastern Bankshares, Inc., any action asserting a claim of breach of a fiduciary duty, any action asserting a claim arising pursuant to any provision of Massachusetts corporate law, or any action asserting a claim governed by the internal affairs doctrine, and (2) is a concurrent jurisdiction for any claim arising under the Securities Act of 1933 or the rules and regulations thereunder. The articles of organization also provide that the exclusive forum provision does not apply to any claim for which the federal courts have exclusive jurisdiction, including all suits brought to enforce any liability or duty created by the Exchange Act or the rules and regulations thereunder. The choice of forum provision may limit a shareholder’s ability to bring a claim in a judicial forum that the shareholder finds favorable for disputes with us or our directors and officers or other employees, which may discourage such lawsuits against us and our directors, officers and other employees. Alternatively, if a court were to find the choice of forum provision contained in our articles of organization to be inapplicable or unenforceable in an action, we may incur additional costs associated with resolving such action in other jurisdictions, which could adversely affect our business and financial condition.
The market price of our stock value may be negatively affected by applicable regulations that restrict stock repurchases by Eastern Bankshares, Inc.us.
ApplicableMassachusetts regulations restrictprohibit us from repurchasing our shares of common stock during the first year following our IPO (i.e., through October 14, 2021) unless extraordinary circumstances exist and impose limitations on our ability to repurchase shares of our common stock through October 14, 2023. Stock repurchases are a capital management tool that can2023 (i.e., during the first three years following the completion of our IPO), except to fund tax-qualified or nontax-qualified
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enhanceemployee stock benefit plans, or except in amounts not greater than 5% of our outstanding shares of common stock then outstanding.
Our repurchase of shares of common stock is also subject to Federal Reserve Board policy related to repurchases of shares by depository institution holding companies. On November 12, 2021, we announced receipt of non-objection from the valueFederal Reserve Board to purchase over a 12-month period up to 9,337,900 shares of a company’scommon stock, and our inability to repurchasewhich represented 5% of our shares of common stock then outstanding. The repurchase program, which is limited to $225 million through October 14, 2021 and limitations onNovember 30, 2022, may be modified or terminated by our ability toBoard of Directors at any time. In addition, the Federal Reserve Board could subsequently limit or prohibit our repurchase our shares of common stock through October 14, 2023 may negatively affect our stock price.

Risks Related to Our Emerging Growth Company Status
We are an emerging growth company, and becauseif we elect to comply only with the reduced reporting and disclosure requirements applicable to emerging growth companies, our common stock may be less attractive to investors.
We are an emerging growth company, and we expect to remain an emerging growth company until December 31, 2021. For as long as we continue to be an emerging growth company, we plan to take advantage of exemptions from various reporting requirements applicable to other public companies but not to emerging growth companies, including reduced disclosure obligations regarding executive compensationexperience a material adverse change in our periodic reports and proxy statements, and exemptions from the requirementsfinancial condition or results of shareholder approval of any golden parachute payments not previously approved. Investors may find our common stock less attractive if we choose to rely on these exemptions.
As an emerging growth company, we also will not be subject to Section 404(b) of the Sarbanes-Oxley Act of 2002, which would require that our independent auditors review and attest to the effectiveness of our internal control over financial reporting. The JOBS Act also provides that an emerging growth company does not need to comply with any new or revised financial accounting standards until such date that a private company is otherwise required to comply with such new or revised accounting standards. Pursuant to the JOBS Act, we have elected to take advantage of the benefits of this extended transition period for complying with new or revised accounting standards as required when they are adopted for private companies. As a result, our operating results and financial statements may not be comparable to the operating results and financial statements of other companies who have adopted the new or revised accounting standards.
We anticipate that we will cease to be an emerging growth company on December 31, 2021. Applicable SEC rules specify that we will cease to be an emerging growth company upon the earliest of: (1) December 31, 2026; (2) the first fiscal year after our annual gross revenues are $1.07 billion or more; (3) the date on which we have, during the previous three-year period, issued more than $1.0 billion in non-convertible debt securities; or (4) as of December 31 in any fiscal year in which the market value of our common stock held by non-affiliates exceeded $700 million at the end of June 30 of that fiscal year. Our current market capitalization exceeds $700 million. Once we cease to be an emerging growth company, we will not be entitled to the exemptions provided in the JOBS Act discussed above.operations.
ITEM 1B. UNRESOLVED STAFF COMMENTS
None.
ITEM 2. PROPERTIES
At December 31, 2020,2021, we conducted our banking business through our corporate headquarters in Boston, Massachusetts and 89105 branch offices located in eastern Massachusetts and southern New Hampshire. In addition, Eastern Bank occupies two administrative/operational offices, in Lynn and Brockton, Massachusetts. Eastern Insurance Group LLC operates through 2523 non-branch offices in eastern Massachusetts, one office in Keene, New Hampshire, and one office in Providence, Rhode Island. At December 31, 2020,2021, we leased 9891 of our offices, and the total net book value of our land, buildings, furniture, fixtures and equipment was $49.4$81.0 million.
ITEM 3. LEGAL PROCEEDINGS
We operate in a legal and regulatory environment that exposes us to potentially significant risks. For more information regarding the Company’s exposure generally to legal and regulatory risks, see “Business—Legal and Regulatory Proceedings” in Part I, Item 1 of this Annual Report on Form 10-K.
As of the date of this Annual Report on Form 10-K, we are not involved in any pending legal proceeding as a plaintiff or a defendant other than routine legal proceedings occurring in the ordinary course of business, and we are not involved in any legal proceeding the outcome of which we believe would be material to our financial condition or results of operations.
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ITEM 4. MINE SAFETY DISCLOSURES
Not applicable.


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PART II
ITEM 5. MARKET FOR REGISTRANT'S COMMON EQUITY, RELATED SHAREHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES
Market Information
Eastern Bankshares, Inc.’s common stock trades on the Nasdaq Global Select Market under the symbol EBC. As of MarchFebruary 9, 2021,2022, there were 9,1358,464 common shareholders of record based on information provided by our transfer agent. The number of record-holders may not reflect the number of persons or entities holding stock in nominee name through banks, brokerage firms and other nominees.
Comparative Stock Performance Graph
The stock performance graph below and associated table compare the cumulative total shareholder return of the Company's common stock from October 15, 2020 to December 31, 20202021 to the cumulative total return of the OMX NASDAQ Bank Index, and the Russell 2000 Index and the KBW Regional Banking Index. The Company selected the KBW Regional Banking Index, to which it was added in March 2021, for the stock performance graph in this Annual Report on Form 10-K because management believes its performance provides a more meaningful comparison with the Company’s performance than does the OMX NASDAQ Bank Index, of which the Company is not a member. The lines in the graph and the numbers in the table below represent monthly index levels derived from the compounded daily returns that include reinvestment or retention of all dividends. If the monthly interval, based on the last day of a month, was not a trading day, the preceding trading day was used. The index value for all of the series was set to $100.00 on October 15, 2020 (which assumes that $100.00 was invested in each of the series on October 15, 2020).
The following information in this Item 5 of this Annual Report on Form 10-K is not deemed to be “soliciting material” or to be “filed” with the SEC or subject to Regulation 14A or 14C under the Exchange Act or to the liabilities of Section 18 of the Exchange Act and will not be deemed incorporated by reference into any filing under the Securities Act of 1933, as amended, or the Exchange Act, except to the extent the Company specifically incorporates it by reference into such a filing. The stock price performance shown on the stock performance graph and associated table below is not necessarily indicative of future price performance. Information used in the graph and table was obtained from a third party provider, a source believed to be reliable, but the Company is not responsible for any errors or omission in such information.
ebc-20201231_g1.jpgebc-20211231_g1.jpg
ebc-20201231_g2.jpg
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Period Ending
Index10/15/202010/31/202011/30/202012/31/20201/31/20212/28/20213/31/20214/30/2021
Eastern Bankshares, Inc.100.0098.35121.81134.24131.19144.94159.29176.14
OMX NASDAQ Bank100.00103.43118.23128.80134.18155.75164.64169.51
Russell 2000100.0093.89111.20120.82126.89134.80136.16139.02
KBW Regional Banks100.00104.27121.51134.82142.32166.48174.87179.55
5/31/20216/30/20217/31/20218/31/20219/30/202110/31/202111/30/202112/31/2021
Eastern Bankshares, Inc.184.97170.48151.25163.93168.94172.85167.53168.53
OMX NASDAQ Bank174.28163.64158.16165.38171.30178.49174.59179.92
Russell 2000139.30142.00136.87139.94135.81141.59135.69138.72
KBW Regional Banks184.48172.39164.74172.50177.93183.17178.48184.23
Source: Zacks Investment Research, Inc. © 1980-2021
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The Company did not repurchase any of its common stock in 2020. Applicable regulations prohibit us from repurchasing shares of our common stock through October 14, 2021 and further limit our ability to repurchase shares of our common stock through October 14, 2023.1980-2022
Dividends
On January 28, 2021, we announced the initiation of a quarterly cash dividend of $0.06 per share. On April 7, 2021, we announced an increase to the quarterly cash dividend to $0.08 per share and on January 28, 2022, we announced an increase to the quarterly cash dividend to $0.10 per share. We intend to continue to pay regular cash dividends to shareholders of our common stock; however, any future determination to declare and pay cash dividends, if any, will be made at the discretion of our Board of Directors and will depend on a variety of factors, including applicable laws, our financial condition, results of operations, business prospects, general business or financial market conditions, regulatory environment and other factors our Board of Directors may deem relevant. To the extent dividends from Eastern Bank will be a source of cash used by the Company to pay its dividends, dividends from the Bank will be dependent on the Bank’s future earnings, capital requirements, and financial condition.
Use of Proceeds from our IPO
We completed our IPO on October 14, 2020, when we sold 179,287,828 shares of our common stock, $0.01 par value per share, for $10.00 per share or an aggregate price of $1,792,878,000. We registered with the SEC the offer and sale of our common stock in our IPO on our Registration Statement on Form S-1 (Registration No. 333-239251), which the SEC declared effective on August 11, 2020. We registered a total of 210,084,636 shares of common stock, which included the 7,470,326 shares of common stock that we donated to the Eastern Bank Charitable Foundation promptly following the completion of the IPO. We do not intend to issue any of the remaining 23,326,482 shares that we registered for the IPO. Prior to the completion of the IPO, we had no shareholders, and consequently no shareholders sold shares of our common stock in the IPO.
Our principal offering expense in the IPO were underwriting fees paid to Keefe, Bruyette & Woods, Inc., which we engaged to be our selling agent to assist us in selling the shares on a “best efforts” basis in the IPO, and to J.P. Morgan Securities LLC, which we engaged as our capital markets advisor. The following table reflects our expenses incurred in connection with our IPO:

Underwriting fees$16,766,937
Legal, audit and accounting services$5,786,847
Printing, postage and mailing$3,940,916
Filing fees$1,848,690
Other$556,055
Total offering expenses$28,899,445

We did not pay any offering expenses, directly or indirectly, to any of our directors or officers, or to any of their associates, to any person owning 5% or more of our common stock, or to any entity that is an affiliate of ours.
After deducting expenses related to the IPO totaling $28.9 million, our net proceeds from the IPO totaled $1.76 billion. From those net proceeds, we contributed $882.0 million to Eastern Bank, representing 50% of our net proceeds, and loaned $149.4 million to our ESOP, enabling the ESOP to purchase 14,940,652 shares of our common stock in the IPO. On November 12, 2021, we completed our previously announced merger with Century for $641.9 million in cash. Eastern Bankshares, Inc. has invested the remaining net proceeds in various investment securities and liquid assets, including U.S. Agency securities,
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government-sponsored residential mortgage-backed securities and government-sponsored commercial mortgage-backed securities. Eastern Bankshares, Inc. and Eastern Bank, respectively, generally intend that over time the remaining net proceeds from the IPO will be used for the range of possible purposes specified in our IPO prospectus, dated August 11, 2020, under the caption “How We Intend to Use the Proceeds From the Offering.” Although the Century acquisition reduced the net proceeds from the IPO, we continue to expect that, due to the increase in equity resulting from the net proceeds raised in our IPO, our return on equity has been and will continue to be adversely affected until we can effectively employ the remaining proceeds of the IPO.
PurchasesRepurchases of Equity SecuritiesCommon Shares
On November 12, 2021, we announced receipt of a notice of non-objection from the Board of Governors of the Federal Reserve System to its previously announced share repurchase program which was approved by the Issuer and Affiliated Purchasers
our Board of Directors on October 1, 2021. The ESOP purchased 14,940,652program authorizes the purchase of up to 9,337,900 shares, or 5% of our common stock in the IPO at the subscription price of $10.00 per share. Consistent with the disclosure in our prospectus dated August 11, 2020, the ESOP shares represent 8% of the sum of theoutstanding shares of common stock soldover a 12-month period. Repurchases are made at management’s discretion from time to time at prices management considers to be attractive and in the best interests of both us and our IPO plusshareholders, subject to the numberavailability of shares, we donatedgeneral market conditions, the trading price of the shares, alternative uses for capital, and its financial performance. Repurchases may be suspended, terminated or modified by us at any time for any reason. The program is limited to $225 million through November 30, 2022.
Information regarding the Eastern Bank Charitable Foundation. The ESOP’s decision to purchase shares repurchased under the plan is presented in our IPO was made by its trustee, which at that time, was a committee comprised of Eastern Bank executives, acting in its fiduciary capacity with respect to the ESOP.following table:
PeriodTotal Number of Shares RepurchasedAverage Price Paid per ShareTotal Number of Shares Repurchased as Part of the Share Repurchase ProgramMaximum Number of Shares That May Yet Be Purchased Under the Share Repurchase Program
December 1, 2021 –  December 31, 20211,135,878$20.42 1,135,8788,202,022
ITEM 6. [RESERVED]
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ITEM 6. SELECTED FINANCIAL DATA
The selected consolidated financial and other data of the Company set forth below should be read in conjunction with more detailed information, including the Consolidated Financial Statements and related Notes, appearing elsewhere in this Annual Report on Form 10-K.
As of December 31,
20202019201820172016
(In thousands)
Selected Financial Position Data:
Total assets$15,964,190 $11,628,775 $11,378,287 $10,873,073 $9,801,109 
Cash and cash equivalents (1)
2,054,070 362,602 259,708 311,153 104,750 
Trading securities— 961 52,899 46,791 51,663 
Securities available for sale3,183,861 1,508,236 1,455,898 1,504,810 1,207,596 
Loans, net of allowance for loan losses and unamortized premiums, net of unearned discounts and deferred fees9,593,958 8,899,184 8,774,913 8,153,986 7,635,838 
Federal Home Loan Bank stock, at cost8,805 9,027 17,959 24,270 15,342 
Goodwill and other intangibles, net376,534 377,734 381,276 373,042 362,980 
Total liabilities12,536,138 10,028,622 9,945,146 9,542,559 8,546,182 
Total deposits12,155,784 9,551,392 9,399,493 8,815,452 8,188,950 
Total borrowings28,049 235,395 334,287 526,505 154,331 
Total equity3,428,052 1,600,153 1,433,141 1,330,514 1,254,927 
Non-performing loans43,252 43,775 26,591 18,645 22,787 
Non-performing assets43,252 43,775 26,626 18,680 37,274 
(1)Increase in 2020 is partially due to proceeds received from investors in our IPO.
For the Year Ended December 31,
20202019201820172016
(In thousands)
Selected Operating Data:
Interest and dividend income$413,328 $445,017 $415,166 $345,406 $299,194 
Interest expense12,077 33,753 25,122 6,892 5,620 
Net interest income401,251 411,264 390,044 338,514 293,574 
Provision for loan losses38,800 6,300 15,100 5,800 7,900 
Net interest income after provision for loan losses362,451 404,964 374,944 332,714 285,674 
Noninterest income178,373 182,299 180,595 197,727 169,128 
Noninterest expense504,923 412,684 397,928 389,413 367,643 
Income before income taxes35,901 174,579 157,611 141,028 87,159 
Provision for income taxes13,163 39,481 34,884 54,331 24,445 
Net income$22,738 $135,098 $122,727 $86,697 $62,714 
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As of and for the Year Ended December 31,
20202019201820172016
Performance Ratios:
Return on average assets (1)
0.16 %1.18 %1.10 %0.83 %0.63 %
Return on average equity (2)
1.11 %8.75 %9.02 %6.62 %5.06 %
Interest rate spread (FTE) (3)
3.11 %3.74 %3.68 %3.59 %3.28 %
Net interest margin (FTE) (4)
3.19 %3.96 %3.84 %3.65 %3.33 %
Noninterest expenses to average assets3.64 %3.62 %3.57 %3.75 %3.71 %
Efficiency ratio (5)
87.11 %69.53 %69.73 %72.62 %79.46 %
Average interest-earning assets to average interest-bearing liabilities184.06 %167.46 %167.29 %174.98 %174.87 %
Capital Ratios:
Average equity to average assets14.72 %13.53 %12.22 %12.60 %12.51 %
Total capital to risk weighted assets29.61 %13.56 %12.41 %12.04 %11.63 %
Tier 1 capital to risk weighted assets28.46 %12.66 %11.51 %11.15 %10.76 %
Common equity tier 1 capital to risk weighted assets28.46 %12.66 %11.51 %11.15 %10.76 %
Tier 1 capital to average assets19.53 %11.47 %10.39 %9.85 %9.87 %
Asset Quality Ratios:
Allowance for loan losses as a percentage of total loans1.16 %0.92 %0.91 %0.90 %0.91 %
Allowance for loan losses as a percentage of non-performing loans261.33 %188.00 %303.32 %397.48 %308.02 %
Net charge-offs (recoveries) to average outstanding loans during the period0.08 %0.05 %0.10 %0.02 %0.04 %
Non-performing loans as a percentage of total loans0.45 %0.49 %0.30 %0.23 %0.30 %
Non-performing loans as a percentage of total assets0.27 %0.38 %0.23 %0.17 %0.23 %
Total non-performing assets as a percentage of total assets0.27 %0.38 %0.23 %0.17 %0.38 %
(1)Represents net income divided by average total assets.
(2)Represents net income divided by average equity.
(3)Represents the difference between average yield on average interest-earning assets and the average cost of interest-bearing liabilities for the periods on a fully tax-equivalent (“FTE”) basis.
(4)Represents net interest income as a percentage of average interest-earning assets adjusted on an FTE basis.
(5)Represents noninterest expenses divided by the sum of net interest income and noninterest income.
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ITEM 7. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
The following discussion should be read in conjunction with the Consolidated Financial Statements and notes thereto appearing elsewhere in this Annual Report on Form 10-K. In addition to historical data, this discussion contains forward-looking statements about our business, results of operations, cash flows, financial condition and prospects based on current expectations that involve risks, uncertainties and assumptions. Our actual results may differ materially from those in this discussion as a result of various factors, including, but not limited to, those discussed under Part I, Item 1A, "Risk“Risk Factors” appearing elsewhere in this Annual Report on Form 10-K.
Overview
We are a bank holding company, and our principal subsidiary, Eastern Bank, is a Massachusetts-chartered bank that has served the banking needs of our customers since 1818. Our business philosophy is to operate as a diversified financial services enterprise providing a broad array of banking and other financial services primarily to retail, commercial and small business customers. We had total assets of $16.0$23.5 billion and $11.6$16.0 billion at December 31, 20202021 and 2019,2020, respectively. We are subject to comprehensive regulation and examination by the Massachusetts Commissioner of Banks, the Federal Deposit Insurance Corporation (“FDIC”), the Federal Reserve Board and the Consumer Financial Protection Bureau.
We manage our business under two business segments: our banking business, which contributed $495.0$531.1 million, which is 83.7%84.5%, of our total income for the year ended December 31, 2020,2021, and our insurance agency business, which contributed $96.7$97.2 million, which is 16.3%15.5%, of our total income for the year ended December 31, 2020.2021. Our banking business consists of a full range of banking, lending (commercial, residential and consumer), savings and small business offerings, including our wealth management and trust operations that we conduct through our Eastern Wealth Management division. Our insurance agency business consists of insurance-related activities, acting as an independent agent in offering commercial, personal and employee benefits insurance products to individual and commercial clients. See the section of this Annual Report on Form 10-K titled “Business” for further discussion of our banking business and insurance agency business.
Net income for the year ended December 31, 20202021 computed in accordance with GAAP was $22.7$154.7 million, as compared to $135.1$22.7 million for the year ended December 31, 2019.2020. Net income for years ended December 31, 20202021 and 20192020 included items that our management considers noncore, which are excluded for purposes of assessing operating earnings. Net operating earnings,Operating net income, a non-GAAP financial measure, for year ended December 31, 20202021 was $102.1$165.9 million compared to operating net operating earningsincome of $129.7$102.1 million for year ended December 31, 2019,2020, representing a 21.3% decrease.62.4% increase. This decreaseincrease was largely driven by an increasea decrease in the provision for creditallowance for loan losses and a decrease in net interest income, both of which are attributedis attributable to greater prior period provisions that resulted from the impact of the COVID-19 pandemic.pandemic on the Bank’s borrowers during such periods, and current period releases of allowance for loan losses totaling $9.7 million. See “Non-GAAP Financial Measures” below for a reconciliation of net operating earnings to GAAP net income.
On November 12, 2021, we acquired Century, which operated 29 banking offices in 21 cities and towns in Massachusetts and southern New Hampshire for $641.9 million in cash. Century had total assets of approximately $6.8 billion at the time of our acquisition, at fair value and excluding goodwill and intangible assets.
Outlook and Trends
COVID-19 PandemicInterest Rates
The COVID-19 pandemic has had and continues to have an adverse effect on our business and the markets in which we operate. We expect increases in the short-termfederal funds rate in 2022 which is anticipated to be beneficial to our net interest income and long-term economic consequencesnet interest margin. In its statement released on January 26, 2022, the Federal Open Market Committee stated that it would soon be appropriate to raise the target range for the federal funds rate above the current range of 0.0% to 0.25% in response to inflation that is above their 2.0% target and a strong labor market. Approximately 40% of our loans are indexed to a market rate that is expected to reprice along with the federal funds rate. Refer to the section titled “Management of Market Risk” within this Item 7 for additional discussion including the estimated change to net interest income which assumes a variety of immediate and parallel changes in the U.S. Treasury yield curve.
CECL Adoption
We adopted the current expected credit losses accounting methodology (ASU 2016-13), commonly referred to as the “CECL standard” on January 1, 2022. The cumulative day one impact is estimated to be an increase of between $25.0 million and $30.0 million to the allowance which is attributable to the change in accounting methodology for estimating the allowance for credit losses from our adoption of ASU 2016-13 and includes the impact of loans acquired from Century. The portion of the COVID-19 pandemictotal estimated impact that is attributable to our customers will continueloans acquired from Century is estimated to be significant,between $25.0 million and that$28.0 million. The anticipated increase in the continuing health and safety concerns relating to the ongoing pandemic will change the way we conduct our business and interact with our customers. Consistent with our philosophy of seekingallowance is expected to be a sourceresult of economic strength to our communities, we have taken a broad range of steps intended to help our colleagues, our borrowers and our communities duringa) the COVID-19 pandemic.
Our Borrowers. In light of the COVID-19 pandemic, we temporarily modified our practices with respect to the collection of delinquent loans to assist our customers during this difficult economic time, and during the year ended December 31, 2020 we originated $1.2 billion of Paycheck Protection Program ("PPP") loans, $1.0 billion of which remained outstanding at December 31, 2020.
For our retail customers, we temporarily suspended all collection of overdue payments beginning March 16, 2020, including residential property foreclosure and related property sales. We resumed collection activities with respect to delinquent consumer loans beginningchange in late July 2020.
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Through December 31, 2020, the balance of loans that had received a COVID-19 modification was $1.0 billion, of which approximately 48% were for full payment deferrals (both interest and principal) and 52% were for deferral of only principal payments, and included $616.6 million of commercial real estate loans, including construction loans, $132.9 million of commercial and industrial loans, $133.4 million of business banking loans, $102.8 million of residential real estate loans and $28.7 million of consumer loans, including home equity loans. Most of these deferrals ended in the third or fourth quarter of the year ended December 31, 2020, and $703.1 million of these loans have resumed payments and were not 30 days or more past due at December 31, 2020. The loans remaining in a modified status as of December 31, 2020 compared to total modifications executed through September 30, 2020 are presented by portfolio below. These modifications met the criteria of either Section 4013 of the CARES Act or the Interagency Statement on Loan Modifications and Reporting for Financial Institutions Working with Customers Affected by the Coronavirus (Revised) and therefore are not deemed troubled debt restructurings ("TDRs").
Total COVID-19 Modifications
as of September 30, 2020
Remaining COVID-19 Modifications
as of December 31, 2020 (1)
Total Modifications% of Total Portfolio BalanceRemaining Modifications% of Total Portfolio Balance
(In thousands)
Commercial and industrial$142,318 6.5 %$34,076 1.7 %
Commercial real estate574,785 15.9 %231,794 6.5 %
Commercial construction13,330 4.5 %10,987 3.6 %
Business banking112,765 9.0 %23,434 1.7 %
Residential real estate101,556 7.4 %26,772 2.0 %
Consumer home equity19,796 2.2 %3,432 0.4 %
Other consumer9,480 3.1 %2,187 0.8 %
Total$974,030 9.8 %$332,682 3.4 %
(1)Remaining COVID-19 modifications reflect only those loans which underwent a modification and have not yet resumed payment. We define a modified loan to have resumed payment if it is one month past the modification end date and not more than 30 days past due.accounting treatment
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for loans acquired from Century; and b) transitioning from an “incurred loss” model, which estimates the allowance for loan losses based upon current known and inherent losses within our portfolio, to an “expected loss” model, which estimates the allowance for credit losses based upon losses expected to be incurred over the life of loans in our portfolio. For further information, refer to AsNote 2, “Summary of Significant Accounting Policies” within the date ofNotes to the Consolidated Financial Statements included in Item 8 in this Annual Report on Form 10-K, we10-K.
Paycheck Protection Program Loans
We are unable to reasonably estimate the aggregate amount of loans that will likely become delinquent after the respective deferral period. The following table shows certain data, as of December 31, 2020, related to loans to our borrowersa participating lender in the industry categories that we believe will likely experience the most adverse effects of the COVID-19 pandemic. Loans includedSBA’s Paycheck Protection Program. We concluded PPP loan originations in the tablesecond quarter of 2021 as the SBA announced in May 2021 that had been modified as of December 31, 2020 represented approximately 3.4% of our aggregate outstanding loan balances to all borrowers in those categories as of December 31, 2020.
Loan BalancePercentage (%)
COVID-19
Modification % (1)
(Dollars in thousands)
High Risk Industries
Retail (2)
$496,358 5.1 %2.1 %
Restaurants197,388 2.0 %12.7 %
Hotels178,696 1.8 %51.4 %
Construction contractors financing89,466 0.9 %1.0 %
Auto dealerships79,486 0.8 %— %
Other high risk85,132 0.9 %2.7 %
All impacted industries total1,126,526 11.5 %11.6 %
Remaining commercial and business banking6,086,992 62.6 %2.8 %
Total commercial and business banking7,213,518 74.1 %4.2 %
All other loans2,517,007 25.9 %1.3 %
Total$9,730,525 100.0 %3.4 %
(1)The percentage of loans in each category, calculated as a percentage of aggregate outstanding loan balances for each such category as of December 31, 2020, that we modified primarily due to the effects on borrowers of the COVID-19 pandemic and related economic slowdown beginning in late March 2020.
(2)The retail segment includes all retail commercial real estate loans and non-essential commercial and industrial retail loans.
As of December 31, 2020, we concluded the first round of originations of PPP loans under the CARES Act. We disbursed $1.2 billion of loans to approximately 8,900 borrowers under the PPP of the CARES Act during the year ended December 31, 2020, $1.0 billion of which was outstanding at December 31, 2020.funds were exhausted. The vast majority of our PPP borrowers are existing commercial and small business borrowers, non-profit customers, retail banking customers and clients of our Eastern Wealth Management division and Eastern Insurance Group LLC. We anticipate that the vast majority of our remaining PPP exposure will be forgiven inGroup.
During the year endingended December 31, 2021. $28.8 million of our2021, we originated approximately 6,600 PPP exposure at December 31, 2020 hadloans totaling $543.2 million. These loans have a maturity of five years; all of our otheryears. Fees received from the SBA and direct loan origination costs are being deferred over the five-year loan term. Through December 31, 2021, we had received $28.7 million in fees from the SBA and had deferred $4.0 million in direct loan origination costs related to 2021 originations.
During the year ended year ended December 31, 2020, we originated approximately 8,900 PPP loans outstanding at December 31, 2020totaling $1.2 billion. The majority of these loans have a maturity of two years.
Through Fees received from the SBA and direct loan origination costs are being deferred over the loan term, which is generally two years. During the year ended December 31, 2020, we received approximately $37.1 million of PPP loan originationin fees from the SBA. We alsoSBA and deferred certain origination costs, totaling $4.6 million related to PPP loans. Our netin direct loan origination costs. During the year ended December 31, 2021, certain 2020 originations were modified and we received a nominal amount of additional fees from the SBA.
Net PPP fee accretion (fee accretion less cost amortization) for all PPP loans for the year ended December 31, 2020 totaled $13.92021 was $34.3 million.
In connection with the Century acquisition, we acquired Century’s PPP loans with a remaining unpaid principal balance of $73.7 million at the time of our acquisition. In accordance with ASC 805, AsBusiness Combinations (commonly referred to as “purchase accounting”), remaining unearned fees received from the SBA and unamortized direct loan origination costs associated with these loans were written off with a corresponding adjustment to goodwill. The net purchase discount associated with these loans was $1.1 million, of which $0.1 million was accreted into income during the date of this Annual Reportyear ended December 31, 2021.
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The following table shows certain data related to PPP originations by period. This table is specific to Eastern PPP loan originations and does not include data related to PPP loans that we acquired from Century:
PPP Loans Originated During the Year Ended December 31,Total
20212020
(Dollars in thousands)
Number of loans originated6,628 8,902 15,530 
Original balance of loans originated$543,212 $1,167,137 $1,710,349 
Current balance of loans originated in respective periods254,725 12,746 267,471 
Total SBA fees received(1)
28,699 37,249 65,948 
SBA fees recognized in interest income related to loans originated in respective periods(2)
18,227 37,166 55,393 
Unaccreted SBA fees related to loans originated in respective periods10,472 84 10,556 
(1)Total SBA fees received on Form 10-K, we have commenced PPP lending under2020 originations includes additional fees received from the latest government stimulus package.SBA in 2021 for originations that were modified in 2021.
(2)Reflects life-to-date accretion.
The following table shows certain data related to the remaining balance of our remainingaggregate PPP loans (Eastern originations and Century originations) as of December 31, 2020:2021:
Loan SizeLoan SizeLoan BalanceNumber
of Loans
Fee ReceivedLoan SizeLoan BalanceNumber
of Loans
(Dollars in thousands)(Dollars in thousands)
$0 to $50 thousand$0 to $50 thousand$97,377 5,469 $5,329 $0 to $50 thousand$37,513 2,234 
$50 thousand to $150 thousand$50 thousand to $150 thousand143,422 1,670 7,211 $50 thousand to $150 thousand45,097 512 
$150 thousand to $1 million$150 thousand to $1 million370,514 1,062 14,229 $150 thousand to $1 million165,346 500 
$1 million to $2 million$1 million to $2 million165,055 118 4,924 $1 million to $2 million45,851 32 
$2 million to $5 million$2 million to $5 million177,749 59 1,754 $2 million to $5 million37,578 15 
Over $5 millionOver $5 million72,000 12 720 Over $5 million— — 
TotalTotal$1,026,117 8,390 $34,167 Total$331,385 3,293 
The following table shows the balance of our PPP loans (Eastern originations and Century originations) by industry as of December 31, 2021:
IndustryLoan BalanceNumber of Loans
(Dollars in thousands)
Accommodation & food services$84,739 469 
Construction44,021 449 
Health care & social assistance34,735 251 
Professional, scientific & technical services28,368 426 
Other services35,964 480 
Manufacturing17,659 117 
Retail trade13,191 291 
Administrative & support17,368 180 
Wholesale trade9,626 74 
Transportation & warehousing12,912 169 
Arts, entertainment & recreation9,912 104 
All other22,890 283 
Total$331,385 3,293 
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Our Operating Results. The COVID-19 pandemic has had a significant impact on our operating results for the year ended December 31, 2020, and we believe it will continue to have a significant impact during the year ending December 31, 2021.
During March 2020, the Federal Reserve took multiple steps to lower interest rates and reduced the target range for the federal funds rate to between 0.0% and 0.25%, compared to the previous target of between 1.00% and 1.25%. These interest rate reductions, combined with the decline in longer term rates, have lowered and will continue to lower our net interest income over time from the levels we experienced in the year ended December 31, 2019.
Our loan loss provision for the year ended December 31, 2020 was $38.8 million compared to $6.3 million for the year ended December 31, 2019. We expect our loan loss provision to continue to be elevated until the economy has recovered from the COVID-19 pandemic. The economic uncertainties caused by the COVID-19 pandemic are significant, and the timing and pace of the economic recovery both locally and nationally will determine the severity and timing of our future loan losses.
Non-GAAP Financial Measures
We present certain non-GAAP financial measures, which management uses to evaluate our performance, and which exclude the effects of certain transactions, non-cash items and GAAP adjustments that we believe are unrelated to our core business and are therefore not necessarily indicative of our current performance or financial position. Management believes excluding these items facilitates greater visibility for investors into our core businesses as well as underlying trends that may, to some extent, be obscured by inclusion of such items in the corresponding GAAP financial measures.
There are items in our financial statements that impact our results but which we believe are unrelated to our core business. Accordingly, we present operating net operating earnings,income, noninterest income on an operating basis, noninterest expense on an operating basis, total operating income, netrevenue, operating earnings per share, and the operating efficiency ratio, on an operating basis, each of which excludes the impact of such items because we believe such exclusion can provide greater visibility into our core business and underlying trends. Such items that we do not consider to be core to our business include (i) income and expenses from investments held in rabbi trusts, (ii) gains and losses on sales of securities available for sale, net, (iii) gains and losses on the sale of other assets, (iv) rabbi trust employee benefits, (v) impairment charges on tax credit investments and associated tax credit benefits, (vi) expenses indirectly associated with our IPO, (vii) other real estate owned (“OREO”) gains, (viii) merger and acquisition expenses, and (ix) the stock donation to the Eastern Bank Foundation (formerly known as the Eastern Bank Charitable Foundation, or the “Foundation”) in connection with our mutual-to-stock conversion and IPO.IPO, and (x) settlement of putative consumer class action litigation matters related to overdraft and non-sufficient fund fees, and associated settlement expenses.
We also present tangible shareholders’ equity, tangible assets, the ratio of tangible shareholders’ equity to tangible assets, and tangible book value per share, each of which excludes the impact of goodwill and other intangible assets, as we believe these financial measures provide investors with the ability to further assess our performance, identify trends in our core business and provide a comparison of our capital adequacy to other companies. We have included the tangible ratios because management believes that investors may find it useful to have access to the same analytical tools used by management to assess performance and identify trends.
Our non-GAAP financial measures should not be considered as an alternative or substitute to GAAP net income, or as an indication of our cash flows from operating activities, a measure of our liquidity or an indication of funds available for our cash needs. An item which we consider to be non-core and exclude when computing these non-GAAP financial measures can be of substantial importance to our results for any particular period. In addition, our methodology for calculating non-GAAP financial measures may differ from the methodologies employed by other companies to calculate the same or similar performance measures and, accordingly, our reported non-GAAP financial measures may not be comparable to the same or similar performance measures reported by other companies.
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The following table summarizes the impact of non-core items recorded for the time periods indicated below and reconciles them to the most directly comparable GAAP financial measure.
For the Year Ended December 31,For the Year Ended December 31,
202020192018202120202019
(Dollars in thousands, except per share data)(Dollars in thousands, except per share data)
Net income (GAAP)Net income (GAAP)$22,738 $135,098 $122,727 Net income (GAAP)$154,665 $22,738 $135,098 
Non-GAAP adjustments:Non-GAAP adjustments:Non-GAAP adjustments:
Add:Add:Add:
Noninterest income components:Noninterest income components:Noninterest income components:
(Income) loss from investments held in rabbi trusts(10,337)(9,866)1,542 
(Gain) loss on sales of securities available for sale, net(288)(2,016)(50)
(Gain) loss on sale of other assets20 15 (1,989)
Income from investments held in rabbi trustsIncome from investments held in rabbi trusts(10,217)(10,337)(9,866)
Gains on sales of securities available for sale, netGains on sales of securities available for sale, net(1,166)(288)(2,016)
(Gains) losses on sales of other assets(Gains) losses on sales of other assets(571)20 15 
Noninterest expense components:Noninterest expense components:Noninterest expense components:
Rabbi trust employee benefit expense (income)4,789 4,604 (847)
Impairment charge on tax credit investments10,779 — — 
Rabbi trust employee benefit expenseRabbi trust employee benefit expense5,515 4,789 4,604 
Impairment (reversal) charge on tax credit investmentsImpairment (reversal) charge on tax credit investments(170)10,779 — 
Indirect IPO costs (1)Indirect IPO costs (1)1,199 — — Indirect IPO costs (1)— 1,199 — 
(Gain) on sale of other real estate owned(606)— — 
Gain on sale of other real estate ownedGain on sale of other real estate owned(87)(606)— 
Merger and acquisition expensesMerger and acquisition expenses90 — 244 Merger and acquisition expenses35,460 90 — 
Stock donation to the Eastern Bank Charitable Foundation91,287 — — 
Settlement and expenses for putative consumer class action mattersSettlement and expenses for putative consumer class action matters3,325 — — 
Stock donation to the Eastern Bank FoundationStock donation to the Eastern Bank Foundation— 91,287 — 
Total impact of non-GAAP adjustmentsTotal impact of non-GAAP adjustments96,933 (7,263)(1,100)Total impact of non-GAAP adjustments32,089 96,933 (7,263)
Less net tax benefit (expense) associated with non-GAAP adjustment (2)
Less net tax benefit (expense) associated with non-GAAP adjustment (2)
17,537 (1,861)(169)
Less net tax benefit (expense) associated with non-GAAP adjustment (2)
20,869 17,537 (1,861)
Non-GAAP adjustments, net of taxNon-GAAP adjustments, net of tax$79,396 $(5,402)$(931)Non-GAAP adjustments, net of tax$11,220 $79,396 $(5,402)
Net operating earnings (non-GAAP)$102,134 $129,696 $121,796 
Operating net income (non-GAAP)Operating net income (non-GAAP)$165,885 $102,134 $129,696 
Weighted average common shares outstanding during the period:Weighted average common shares outstanding during the period:Weighted average common shares outstanding during the period:
BasicBasic171,812,535— — Basic172,192,336171,812,535 — 
DilutedDiluted171,812,535— — Diluted172,252,057171,812,535 — 
(Loss) earnings per share, basic$0.13 n.a.n.a.
(Loss) earnings per share, diluted$0.13 n.a.n.a.
Earnings per share, basicEarnings per share, basic$0.90 $0.13 n.a.
Earnings per share, dilutedEarnings per share, diluted$0.90 0.13 n.a.
Net operating earnings per share, basic (non-GAAP)$0.59 n.a.n.a.
Net operating earnings per share, diluted (non-GAAP)$0.59 n.a.n.a.
Operating earnings per share, basic (non-GAAP)Operating earnings per share, basic (non-GAAP)$0.96 $0.59 n.a.
Operating earnings per share, diluted (non-GAAP)Operating earnings per share, diluted (non-GAAP)$0.96 0.59 n.a.
(1)Reflects costs associated with the IPO that are indirectly related to the IPO and were not recorded as a reduction of capital.
(2)The net tax benefit (expense) benefit associated with these items is determined by assessing whether each item is included or excluded from net taxable income and applying our combined statutory tax rate only to those items included in net taxable income. The 2020 net tax benefit amount reflects the impact of the $12.0 million valuation allowance associated with the stock donation to the Eastern Bank Foundation. The 2021 net tax benefit amount reflects the impact of the reversal of $11.3 million of the $12.0 million valuation allowance associated with the stock donation to the Eastern Bank Foundation.
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The following table summarizes the impact of non-core items with respect to our total income,revenue, noninterest income, noninterest expense and the efficiency ratio, which reconciles to the most directly comparable respective GAAP financial measure, for the periods indicated:
For the Year Ended December 31,For the Year Ended December 31,
2020201920182017201620212020201920182017
Net interest income (GAAP)Net interest income (GAAP)$401,251 $411,264 $390,044 $338,514 $293,574 Net interest income (GAAP)$429,827 $401,251 $411,264 $390,044 $338,514 
Add:Add:Add:
Tax-equivalent adjustment (non-GAAP)Tax-equivalent adjustment (non-GAAP)5,472 5,254 5,696 10,607 8,271 Tax-equivalent adjustment (non-GAAP)6,093 5,472 5,254 5,696 10,607 
Net interest income (non-GAAP)406,723 416,518 395,740 349,121 301,845 
Fully-taxable equivalent net interest income (non-GAAP)Fully-taxable equivalent net interest income (non-GAAP)435,920 406,723 416,518 395,740 349,121 
Noninterest income (GAAP)Noninterest income (GAAP)178,373 182,299 180,595 197,727 169,128 Noninterest income (GAAP)193,155 178,373 182,299 180,595 197,727 
Less:Less:Less:
Gain (loss) from investments held in rabbi trusts10,337 9,866 (1,542)6,587 2,161 
Gain on sales of securities available for sale, net288 2,016 50 11,356 261 
(Loss) gain on sale of other assets(20)(15)1,989 6,075 2,698 
Income (loss) from investments held in rabbi trustsIncome (loss) from investments held in rabbi trusts10,217 10,337 9,866 (1,542)6,587 
Gains on sales of securities available for sale, netGains on sales of securities available for sale, net1,166 288 2,016 50 11,356 
Gains (losses) on sales of other assets Gains (losses) on sales of other assets571 (20)(15)1,989 6,075 
Noninterest income on an operating basis (non-GAAP)Noninterest income on an operating basis (non-GAAP)167,768 170,432 180,098 173,709 164,008 Noninterest income on an operating basis (non-GAAP)181,201 167,768 170,432 180,098 173,709 
Noninterest expense (GAAP)Noninterest expense (GAAP)$504,923 $412,684 $397,928 $389,413 $367,643 Noninterest expense (GAAP)$443,956 $504,923 $412,684 $397,928 $389,413 
Less:Less:Less:
Rabbi trust benefit expense (income)4,789 4,604 (847)2,888 965 
Rabbi trust employee benefit expense (income)Rabbi trust employee benefit expense (income)5,515 4,789 4,604 (847)2,888 
Impairment (reversal) charge on tax credit investmentsImpairment (reversal) charge on tax credit investments(170)10,779 — — — 
Indirect IPO costs (1)Indirect IPO costs (1)— 1,199 — — — 
Merger and acquisition expensesMerger and acquisition expenses90 — 244 149 149 Merger and acquisition expenses35,460 90 — 244 149 
Impairment charge on tax credit investments10,779 — — — — 
Indirect IPO costs (1)1,199 — — — — 
Stock donation to the Eastern Bank Charitable Foundation91,287 — — — — 
Settlement and expenses for putative consumer class action mattersSettlement and expenses for putative consumer class action matters3,325 — — — — 
Stock donation to the Eastern Bank FoundationStock donation to the Eastern Bank Foundation— 91,287 — — — 
Plus:Plus:Plus:
Gain on sale of other real estate ownedGain on sale of other real estate owned606 — — — — Gain on sale of other real estate owned87 606 — — — 
Noninterest expense on an operating basis (non-GAAP)Noninterest expense on an operating basis (non-GAAP)$397,385 $408,080 $398,531 $386,376 $366,529 Noninterest expense on an operating basis (non-GAAP)$399,913 $397,385 $408,080 $398,531 $386,376 
Total income (GAAP)$579,624 $593,563 $570,639 $536,241 $462,702 
Total operating income (non-GAAP)$574,491 $586,950 $575,838 $522,830 $465,853 
Total revenue (GAAP)Total revenue (GAAP)$622,982 $579,624 $593,563 $570,639 $536,241 
Total operating revenue (non-GAAP)Total operating revenue (non-GAAP)$617,121 $574,491 $586,950 $575,838 $522,830 
RatiosRatiosRatios
Efficiency ratio (GAAP)Efficiency ratio (GAAP)87.11 %69.53 %69.73 %72.62 %79.46 %Efficiency ratio (GAAP)71.26 %87.11 %69.53 %69.73 %72.62 %
Efficiency ratio on an operating basis (non-GAAP)69.17 %69.53 %69.21 %73.90 %78.68 %
Operating efficiency ratio (non-GAAP)Operating efficiency ratio (non-GAAP)64.80 %69.17 %69.53 %69.21 %73.90 %
(1)Reflects costs associated with the IPO that are indirectly related to the IPO and were not recorded as a reduction of capital.
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The following table summarizes the calculation of our tangible shareholders'shareholders’ equity, tangible assets, the ratio of tangible shareholders'shareholders’ equity to tangible assets, and tangible book value per share, which reconciles to the most directly comparable respective GAAP measure, as of the dates indicated:
As of December 31,As of December 31,
2020201920182017201620212020201920182017
(In thousands, except per share data)(In thousands, except per share data)
Tangible shareholders' equity:
Total shareholders' equity (GAAP)$3,428,052 $1,600,153 $1,433,141 $1,330,514 $1,254,927 
Tangible shareholders’ equity:Tangible shareholders’ equity:
Total shareholders’ equity (GAAP)Total shareholders’ equity (GAAP)$3,406,352 $3,428,052 $1,600,153 $1,433,141 $1,330,514 
Less: Goodwill and other intangiblesLess: Goodwill and other intangibles376,534 377,734 381,276 373,042 362,980 Less: Goodwill and other intangibles649,703 376,534 377,734 381,276 373,042 
Tangible shareholders' equity (Non-GAAP)3,051,518 1,222,419 1,051,865 957,472 891,947 
Tangible shareholders’ equity (non-GAAP)Tangible shareholders’ equity (non-GAAP)2,756,649 3,051,518 1,222,419 1,051,865 957,472 
Tangible assets:Tangible assets:Tangible assets:
Total assets (GAAP)Total assets (GAAP)15,964,190 11,628,775 11,372,287 10,873,073 9,801,109 Total assets (GAAP)23,512,128 15,964,190 11,628,775 11,372,287 10,873,073 
Less: Goodwill and other intangiblesLess: Goodwill and other intangibles376,534 377,734 381,276 373,042 362,980 Less: Goodwill and other intangibles649,703 376,534 377,734 381,276 373,042 
Tangible assets (Non-GAAP)$15,587,656 $11,251,041 $10,991,011 $10,500,031 $9,438,129 
Shareholders' equity to assets ratio (GAAP)21.5 %13.8 %12.6 %12.2 %12.8 %
Tangible shareholders' equity to tangible assets ratio (Non-GAAP)19.6 %10.9 %9.6 %9.1 %9.5 %
Tangible assets (non-GAAP)Tangible assets (non-GAAP)$22,862,425 $15,587,656 $11,251,041 $10,991,011 $10,500,031 
Shareholders’ equity to assets ratio (GAAP)Shareholders’ equity to assets ratio (GAAP)14.5 %21.5 %13.8 %12.6 %12.2 %
Tangible shareholders’ equity to tangible assets ratio (non-GAAP)Tangible shareholders’ equity to tangible assets ratio (non-GAAP)12.1 %19.6 %10.9 %9.6 %9.1 %
Book value per share:Book value per share:Book value per share:
Common shares issued and outstandingCommon shares issued and outstanding186,758,154 — — — — Common shares issued and outstanding186,305,332 186,758,154 — — — 
Book value per share (GAAP)Book value per share (GAAP)$18.36 $— $— $— $— Book value per share (GAAP)$18.28 $18.36 $— $— $— 
Tangible book value per share (Non-GAAP)$16.34 $— $— $— $— 
Tangible book value per share (non-GAAP)Tangible book value per share (non-GAAP)$14.80 $16.34 $— $— $— 
Financial Position
Summary of Financial Position
As of December 31,ChangeAs of December 31,Change
20202019Amount ($)Percentage (%)20212020Amount ($)Percentage (%)
(Dollars in thousands)(Dollars in thousands)
Cash and cash equivalentsCash and cash equivalents$2,054,070 $362,602 $1,691,468 466.5 %Cash and cash equivalents$1,231,792 $2,054,070 $(822,278)(40.0)%
Securities available for saleSecurities available for sale3,183,861 1,508,236 1,675,625 111.1 %Securities available for sale8,511,224 3,183,861 5,327,363 167.3 %
Loans, net of allowance for credit losses9,593,958 8,899,184 694,774 7.8 %
Loans, net of allowance for loan lossesLoans, net of allowance for loan losses12,157,281 9,593,958 2,563,323 26.7 %
Federal Home Loan Bank stockFederal Home Loan Bank stock8,805 9,027 (222)(2.5)%Federal Home Loan Bank stock10,904 8,805 2,099 23.8 %
Goodwill and other intangible assetsGoodwill and other intangible assets376,534 377,734 (1,200)(0.3)%Goodwill and other intangible assets649,703 376,534 273,169 72.5 %
DepositsDeposits12,155,784 9,551,392 2,604,392 27.3 %Deposits19,628,311 12,155,784 7,472,527 61.5 %
Borrowed fundsBorrowed funds28,049 235,395 (207,346)(88.1)%Borrowed funds34,278 28,049 6,229 22.2 %
Cash and cash equivalents
Total cash and cash equivalents increaseddecreased by $1.7$0.8 billion, or 466.5%40.0%, to $1.2 billion at December 31, 2021 from $2.1 billion at December 31, 2020 from $362.6 million at December 31, 2019.2020. This increasedecrease was primarily due to proceeds received from investors in our IPO, as well as customeravailable for sale security purchases partially offset by deposit growth, which exceeded our funding needs for new lending activities.growth.
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Securities
Our current investment policy authorizes us to invest in various types of investment securities and liquid assets, including U.S. Treasury obligations, securities of government-sponsored enterprises, mortgage-backed securities, collateralized mortgage obligations, corporate notes, asset-backed securities and municipal securities. We do not engage in any investment hedging activities or trading activities, nor do we purchase any high-risk investment products. We typically invest in the following types of securities:
U.S. government securities: At December 31, 2021 and 2020 our U.S. government securities consisted of U.S. Agency bonds, and U.S. Treasury securities. At December 31, 2019, our U.S. government securities consisted solely of U.S. Treasuryand Small Business Administration pooled securities. We maintain these investments, to the extent appropriate, for liquidity purposes, at zero risk weighting for capital purposes, and as collateral for interest rate derivative positions. U.S. Agency bonds include securities issued by Fannie Mae, Freddie Mac, the Federal Home Loan Bank, and the Federal Farm Credit Bureau.
Mortgage-backed securities: We invest in residential and commercial mortgage-backed securities insured or guaranteed by Freddie Mac, Ginnie Mae or Fannie Mae.Mae, including collateralized mortgage obligations. We have not purchased any privately-issued mortgage-backed securities. We invest in mortgage-backed securities to achieve a positive interest rate spread with minimal administrative expense, and to lower our credit risk as a result of the guarantees provided by Freddie Mac or Fannie Mae.
Investments in residential mortgage-backed securities involve a risk that actual payments will be greater or less than the prepayment rate estimated at the time of purchase, which may require adjustments to the amortization of any premium or acceleration of any discount relating to such interests, thereby affecting the net yield on our securities. We periodically review current prepayment speeds to determine whether prepayment estimates require modification that could cause amortization or accretion adjustments. There is also reinvestment risk associated with the cash flows from such securities. In addition, the market value of such securities may be adversely affected by changes in interest rates.
State and municipal securities: We invest in fixed rate investment grade bonds issued primarily by municipalities in our local communities within Massachusetts and by the Commonwealth of Massachusetts. The market value of these securities may be affected by call options, long dated maturities, general market liquidity and credit factors.
The Risk Management Committee of our Board of Directors is responsible for approving and overseeing our investment policy, which it reviews at least annually. This policy dictates that investment decisions be made based on the safety of the investment, liquidity requirements, potential returns and market risk considerations.
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The following table shows the fair value of our securities by investment category as of the dates indicated:
Securities Portfolio Composition
As of December 31,As of December 31,
2020201920212020
(In thousands)(In thousands)
Available for sale securities:Available for sale securities:Available for sale securities:
Government-sponsored residential mortgage-backed securitiesGovernment-sponsored residential mortgage-backed securities$2,148,800 $1,167,968 Government-sponsored residential mortgage-backed securities$5,524,708 $2,148,800 
Government-sponsored commercial mortgage-backed securitiesGovernment-sponsored commercial mortgage-backed securities17,081 — Government-sponsored commercial mortgage-backed securities1,408,868 17,081 
U.S. Agency bondsU.S. Agency bonds666,709 — U.S. Agency bonds1,175,014 666,709 
U.S. Treasury securitiesU.S. Treasury securities70,369 50,420 U.S. Treasury securities88,605 70,369 
State and municipal bonds and obligationsState and municipal bonds and obligations280,902 283,538 State and municipal bonds and obligations280,329 280,902 
Qualified zone academy bond— 6,310 
Trading securities:
Municipal bonds and obligations— 961 
Small Business Administration pooled securitiesSmall Business Administration pooled securities32,103 — 
Other debt securitiesOther debt securities1,597 — 
TotalTotal$3,183,861 $1,509,197 Total$8,511,224 $3,183,861 
The following table presents the composition of securities acquired in connection with our acquisition of Century at fair value as of the November 12, 2021 acquisition date:
Acquired Securities at Fair Value
As of November 12, 2021
(Dollars in thousands)
Available for sale securities:
Government-sponsored residential mortgage-backed securities$1,675,002 
Government-sponsored commercial mortgage-backed securities1,055,228 
U.S. Agency bonds346,538 
State and municipal bonds and obligations6,532 
Small Business Administration pooled securities31,827 
Other debt securities1,895 
Total$3,117,022 
Our securities portfolio has increased year-to-date. Available for sale securities increased $1.7$5.3 billion, or 111.1%167.3%, to $8.5 billion at December 31, 2021 from $3.2 billion at December 31, 2020 from $1.5 billion at December 31, 2019.2020. This increase is due to investment purchases as well as an increase in unrealized gains during the year ended December 31, 2020. Trading2021 and securities totaled $1.0acquired in the Century acquisition as shown in the table above. Partially offsetting the increase in the securities portfolio from December 31, 2020 to December 31, 2021, was the reduction in the unrealized gain on the securities. At December 31, 2021 the unrealized loss was $76.0 million compared to an unrealized gain of $58.7 million at December 31, 2019, and all securities have matured as of December 31, 2020.2020, representing a $134.6 million decrease. This change is primarily driven by a steepening yield curve.
We did not have trading or held-to-maturity investments at December 31, 20202021 and 2019.
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2020.
A portion of our securities portfolio continues to be tax-exempt. Investments in federally tax-exempt securities totaled $279.8 million at December 31, 2021 compared to $280.9 million at December 31, 2020 compared to $283.5 million at December 31, 2019. Investments in state tax-exempt securities totaled $70.9 million at December 31, 2020 compared to $0 at December 31, 2019.2020.
Our available for sale securities are carried at fair value and are categorized within the fair value hierarchy based on the observability of model inputs. Securities which require inputs that are both significant to the fair value measurement and unobservable are classified as level 3 within the fair value hierarchy. As of both December 31, 20202021 and 2019,2020, we had $0 and $6.3 million, respectively, ofno securities categorized as level 3 within the fair value hierarchy.
Maturities of our securities portfolio are based on the final contractual payment dates, and do not reflect the effect of scheduled principal repayments, prepayments, or early redemptions that may occur.
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The following tables showtable shows investment security weighted-average yields by category of security and contractual maturities of our available for sale securities and weighted average yieldsmaturity at December 31, 2020 and 2019. Weighted average2021. Weighted-average yields in the table below have been calculated based onupon the amortized cost of the security:
Securities Portfolio, Amounts MaturingWeighted-Average Yield
Securities Maturing as of December 31, 2020
Within One
Year
After One Year But Within Five YearsAfter Five Years But Within Ten YearsAfter Ten
Years
TotalSecurities Maturing as of December 31, 2021
(Dollars in thousands)Within One
Year
After One Year But Within Five YearsAfter Five Years But Within Ten YearsAfter Ten
Years
Total
Available for sale securities:Available for sale securities:Available for sale securities:
Government-sponsored residential mortgage-backed securitiesGovernment-sponsored residential mortgage-backed securities$— $48,925 $100,278 $1,999,597 $2,148,800 Government-sponsored residential mortgage-backed securities— %2.64 %1.01 %1.44 %1.38 %
Government-sponsored commercial mortgage-backed securitiesGovernment-sponsored commercial mortgage-backed securities— — 17,081 — 17,081 Government-sponsored commercial mortgage-backed securities— 1.14 1.20 1.95 1.67 
U.S. Agency bondsU.S. Agency bonds— 99,834 566,875 — 666,709 U.S. Agency bonds1.11 0.73 1.00 — 0.88 
U.S. Treasury securitiesU.S. Treasury securities50,251 20,118 — — 70,369 U.S. Treasury securities0.15 0.78 — — 0.50 
State and municipal bonds and obligations408 21,431 79,635 179,428 280,902 
State and municipal bonds and obligations (2)State and municipal bonds and obligations (2)(1.24)2.46 3.17 4.04 3.48 
Small business administration pooled securitiesSmall business administration pooled securities— 1.72 — 1.93 1.90 
Other debt securitiesOther debt securities1.01 0.84 — — 0.87 
TotalTotal$50,659 $190,308 $763,869 $2,179,025 $3,183,861 Total0.10 %0.95 %1.12 %1.60 %1.42 %
Weighted-average yield2.05 %1.34 %1.15 %1.50 %1.41 %
Securities Maturing as of December 31, 2019
Within One
Year
After One Year But Within Five YearsAfter Five Years But Within Ten YearsAfter Ten YearsTotal
(Dollars in thousands)
Available for sale securities:
Government-sponsored residential mortgage-backed securities$— $8,464 $203,706 $955,798 $1,167,968 
U.S. Treasury securities40 50,380 — — 50,420 
State and municipal bonds and obligations381 9,109 79,504 194,544 283,538 
Qualified zone academy bond6,310 — — — 6,310 
Trading securities:
Municipal bonds and obligations961 — — — 961 
Total$7,692 $67,953 $283,210 $1,150,342 $1,509,197 
Weighted-average yield5.44 %2.38 %2.95 %2.92 %2.90 %
(1)Investment security weighted-average yields were calculated on a level-yield basis by weighting the tax equivalent yield for each security type by the book value of each maturity.
(2)The negative yield indicated in the “Within One Year” category is the result of premium amortization that is in excess of earned income.
The yield on tax-exempt obligations of states and political subdivisions has been adjusted to a FTEfully taxable equivalent basis (“FTE”) by adjusting tax-exempt income upward by an amount equivalent to the prevailing federal income taxes that would have been paid if the income had been fully taxable.
Net unrealized gains on available for sale securities as of December 31, 2020 and 2019 totaled $58.7 million and $28.0 million, respectively.
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Loans
The following table shows the composition of our loan portfolio, by category, as of the dates indicated, the loans, by category, that were acquired from Century, and their balances as of the acquisition date of November 12, 2021 and net PPP loan activity for the year ended December 31, 2021:
As of December 31,Organic Change (excluding net PPP loan activity)
20212020Change ($)Century Acquired Balance (1)PPP Loan Activity, net (3)Amount ($)Percentage (%)
(In thousands)
Commercial and industrial$2,960,527 $1,995,016 $965,511 $1,405,127 $(475,561)$35,945 1.8 %
Commercial real estate4,522,513 3,573,630 948,883 606,139 — 342,744 9.6 %
Commercial construction222,328 305,708 (83,380)2,647 — (86,027)(28.1)%
Business banking1,334,694 1,339,164 (4,470)240,703 (292,905)47,732 3.6 %
Residential real estate1,926,810 1,370,957 555,853 418,119 — 137,734 10.0 %
Consumer home equity1,100,153 868,270 231,883 237,522 — (5,639)(0.6)%
Other consumer214,485 277,780 (63,295)9,429 — (72,724)(26.2)%
Total gross loans (2)$12,281,510 $9,730,525 $2,550,985 $2,919,685 $(768,466)$399,766 4.1 %
(1)Balances of loans acquired through our acquisition of Century represent unpaid principal balances and do not include the fair value adjustment recorded upon acquisition. Refer to Note 3, “Mergers and Acquisitions” within the Notes to the Consolidated Financial Statements included in Item 8 in this Annual Report on Form 10-K.
(2)Amounts presented exclude unamortized premiums, unearned discounts and deferred fees and costs.
(3)Amounts exclude change attributable to acquired PPP loans.
We consider our loan portfolio to be relatively diversified by borrower and industry. Our loans increased $743.5 million,$2.6 billion, or 8.3%26.2%, to $12.3 billion at December 31, 2021 from $9.7 billion at December 31, 2020 from $9.0 billion at December 31, 2019.2020. The increase as of December 31, 20202021 was primarily due to an increase in business banking loans acquired from Century of $567.7 million and an increase in commercial and industrial loans of $352.8 million, both related to PPP loan originations,$2.9 billion partially offset by a decrease in other consumer loansour PPP loan balances within our commercial and industrial balances and business banking portfolios. The changes to our loan portfolio, excluding the impact of $124.7 million.the Century acquisition and PPP loan activity, are further detailed below:
The increase in our commercial and industrial loans from December 31, 2019 to December 31, 2020 was primarily a result of $568.8 million PPP loan originations, offset by a transfer of smaller loans to business banking during the year ended December 31, 2020.
The increase in our business banking loans from December 31, 2019 to December 31, 2020 was primarily a result of $457.4 million in PPP loan originations during the year ended December 31, 2020, and a transfer of smaller loans from commercial and industrial and commercial real estate portfolios.
The $38.2$342.7 million increase in our commercial real estate loans from December 31, 20192020 to December 31, 20202021 was primarily a result of an increase of $119.3$296.3 million ofin our investment commercial real estate loan balances, which represents loans secured by commercial real estate that are non-owner-occupied, during the year ended December 31, 2021.
The $59.4 million increase in our retail portfolio was primarily a result of an increase of $137.7 million in residential real estate loans during the year ended December 31, 2021 which was partially offset by a decrease in our other consumer and consumer home equity portfolios of $65.4$72.7 million and $5.6 million, respectively. The increase in owner-occupied commercialresidential real estate loans.
loans is due to the Company retaining more residential real estate loans as held for investment rather than selling such loans on the secondary market. The decrease in our retail portfolio from December 31, 2019 to December 31, 2020 was due toother consumer is primarily the following:
The residential portfolio decreased $57.7 million due to an increase in secondary market sales and higher refinance activity in 2020 due to the low interest rate environment;
The home equity portfolio decreased $64.8 million due to a high level of prepayments driven by a strong residential refinance market;
Other consumer loans decreased $124.7 million primarily as a result of a $117.2 million decrease in the automobile portfolio due to the Bank's exit from the indirect automobile lending business.
The following table shows the compositioncontinued run-off of our indirect auto loan portfolio, by category, as of the dates indicated:
Loan Portfolio Composition
As of December 31,
20202019201820172016
(In thousands)
Commercial and industrial$1,995,016 $1,642,184 $1,658,765 $1,395,597 $1,268,980 
Commercial real estate3,573,630 3,535,441 3,211,118 2,830,496 2,757,539 
Commercial construction305,708 273,774 313,209 400,971 257,207 
Business banking1,339,164 771,498 740,938 761,229 728,616 
Residential real estate1,370,957 1,428,630 1,430,764 1,290,461 1,153,255 
Consumer home equity868,270 933,088 949,410 931,496 892,241 
Other consumer277,780 402,431 551,799 616,791 647,293 
Total loans9,730,525 8,987,046 8,856,003 8,227,041 7,705,131 
Less:
Allowance for loan losses(113,031)(82,297)(80,655)(74,111)(70,188)
Unamortized premiums, net of unearned discounts and deferred fees(23,536)(5,565)(435)1,056 895 
Total loans receivable, net$9,593,958 $8,899,184 $8,774,913 $8,153,986 $7,635,838 
portfolio.
We believe that our commercial loan portfolio composition is relatively diversified in terms of industry sectors, property types and various lending specialties, and is concentrated in the New England geographical area, with 90.6% of our loans in Massachusetts and New Hampshire as of December 31, 2020.
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specialties. As of December 31, 2020,2021, concentrations in our commercial loan portfolios were as follows:
Commercial and Industrial
BalancePercentage (%)
(Dollars in thousands)
Wholesale trade$210,759 10.6 %
Manufacturing200,809 10.1 %
Administrative and support186,242 9.3 %
Accommodation and food services168,854 8.5 %
Finance and insurance157,623 7.9 %
Real estate, rental and leasing151,104 7.6 %
Construction151,024 7.6 %
Healthcare and social assistance148,811 7.5 %
Professional, scientific, and technical services148,485 7.4 %
Other industries471,305 23.5 %
Total portfolio$1,995,016 100.0 %
Commercial Real Estate
BalancePercentage (%)
(Dollars in thousands)
Multi-family$745,683 20.9 %
Office465,690 13.0 %
Retail428,097 12.0 %
Industrial/warehouse367,237 10.3 %
Mixed use - retail/office316,716 8.9 %
Mixed use - retail/multi-family227,026 6.4 %
Affordable housing174,322 4.9 %
Hotel/motel/hospitality155,039 4.3 %
Self storage101,830 2.8 %
Other property types591,990 16.5 %
Total portfolio$3,573,630 100.0 %
Commercial Construction
BalancePercentage (%)
(Dollars in thousands)
Affordable housing$81,016 26.5 %
Multi-family71,768 23.5 %
Mixed use - retail/multi-family33,194 10.9 %
Office25,377 8.3 %
For sale housing22,561 7.4 %
Other property types71,792 23.4 %
Total portfolio$305,708 100.0 %
follows and includes loans acquired from Century:
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Commercial and Industrial
BalancePercentage (%)
(Dollars in thousands)
Educational services$821,187 27.7 %
Professional, scientific, and technical services288,532 9.7 %
Wholesale trade264,988 9.0 %
Finance and insurance180,398 6.1 %
Transportation and warehousing171,976 5.8 %
Healthcare and social assistance171,316 5.8 %
Manufacturing170,490 5.8 %
Accommodation and food services153,683 5.2 %
Administrative and support148,979 5.0 %
Real estate, rental and leasing124,239 4.2 %
Other industries464,739 15.7 %
Total portfolio$2,960,527 100.0 %
Commercial Real Estate
BalancePercentage (%)
(Dollars in thousands)
Multi-family$807,437 17.9 %
Office492,669 10.9 %
Industrial/warehouse486,344 10.8 %
Retail471,147 10.4 %
School365,706 8.1 %
Mixed use - retail/office330,017 7.3 %
Mixed use - retail/multi-family268,017 5.9 %
Affordable housing259,467 5.7 %
Hotel/motel/hospitality178,561 3.9 %
Other property types863,148 19.1 %
Total portfolio$4,522,513 100.0 %
Commercial Construction
BalancePercentage (%)
(Dollars in thousands)
Affordable housing$82,739 37.2 %
For sale housing39,852 17.9 %
Multi-family35,195 15.8 %
Industrial/warehouse14,584 6.6 %
Assisted living13,364 6.0 %
Mixed use - retail/multi-family10,904 4.9 %
1-4 Family5,705 2.6 %
Self storage1,832 0.8 %
Other property types18,153 8.2 %
Total portfolio$222,328 100.0 %
We believe that the loan to value ratio (“LTV”) is an important factor in monitoring the risk characteristics of our loans secured by real estate. The following tables show the distribution of loan balances by LTV and year of origination for each of our portfolios of loans, including those acquired from Century, secured by real estate as of December 31, 2020:2021:
Balance of Commercial Real Estate Loans Originated During the Year Ended December 31,
20202019201820172016 and PriorTotal
Current LTV (1)(Dollars in thousands)
Not available (2)$2,824 $4,002 $3,040 $6,996 $20,797 $37,659 
50.00% or lower141,377 109,651 138,154 140,809 761,890 1,291,881 
50.01% - 69.99%166,199 329,077 235,985 239,758 702,551 1,673,570 
70.00% - 79.99%94,278 135,031 94,814 67,781 108,538 500,442 
80.00% - 89.99%13,908 6,281 674 2,603 18,845 42,311 
90.00% or higher1,775 182 — — 25,810 27,767 
Total$420,361 $584,224 $472,667 $457,947 $1,638,431 $3,573,630 
Average LTV55.15 %59.23 %57.49 %55.84 %57.51 %57.30 %
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Balance of Residential Real Estate Loans Originated During the Year Ended December 31,
20202019201820172016 and PriorTotal
Current LTV (1)(Dollars in thousands)
Not available (2)$11,924 $— $360 $— $$12,292 
50.00% or lower56,862 20,351 25,480 31,221 141,560 275,474 
50.01% - 69.99%126,004 37,721 33,488 40,448 199,346 437,007 
70.00% - 79.99%139,258 50,385 37,989 63,301 126,254 417,187 
80.00% - 89.99%55,978 21,486 24,242 13,195 58,321 173,222 
90.00% or higher18,657 14,005 14,031 7,341 1,741 55,775 
Total$408,683 $143,948 $135,590 $155,506 $527,230 $1,370,957 
Average LTV68.37 %69.26 %67.70 %66.11 %60.70 %65.16 %

Balance of Consumer Home Equity Loans Originated During the Year Ended December 31,Balance of Commercial Real Estate Loans Originated During the Year Ended December 31,
20202019201820172016 and PriorTotal20212020201920182017 and PriorTotal
Current LTV (1)Current LTV (1)(Dollars in thousands)Current LTV (1)(Dollars in thousands)
Not available (2)Not available (2)$780 $1,925 $12,051 $51,581 $194,504 $260,841 Not available (2)$61,950 $22,373 $6,732 $20,132 $261,885 $373,073 
50.00% or lower50.00% or lower38,686 36,383 38,165 11,743 40,798 165,775 50.00% or lower185,482 190,888 103,556 134,336 815,035 1,429,296 
50.01% - 69.99%50.01% - 69.99%45,245 36,199 41,961 17,164 42,714 183,283 50.01% - 69.99%288,153 161,905 385,692 251,312 884,864 1,971,926 
70.00% - 79.99%70.00% - 79.99%26,245 42,425 39,807 16,968 43,786 169,231 70.00% - 79.99%123,506 84,920 108,505 62,527 83,969 463,427 
80.00% - 89.99%(3)80.00% - 89.99%(3)9,818 23,809 17,973 8,209 28,745 88,554 80.00% - 89.99%(3)32,503 17,520 6,026 12,471 33,790 102,310 
90.00% or higher90.00% or higher— — — 65 521 586 90.00% or higher23,480 70,561 21,121 6,968 60,351 182,481 
TotalTotal$120,774 $140,741 $149,957 $105,730 $351,068 $868,270 Total$715,073 $548,167 $631,632 $487,747 $2,139,894 $4,522,513 
Average LTVAverage LTV57.32 %61.81 %60.51 %62.95 %62.23 %60.84 %Average LTV53.62 %58.94 %57.70 %54.58 %45.50 %50.38 %
Balance of Residential Real Estate Loans Originated During the Year Ended December 31,
20212020201920182017 and PriorTotal
Current LTV (1)(Dollars in thousands)
Not available (2)$1,625 $912 $— $353 $16,781 $19,671 
50.00% or lower168,814 80,959 29,190 25,491 179,865 484,318 
50.01% - 69.99%269,429 151,061 35,746 27,426 182,219 665,880 
70.00% - 79.99%194,495 123,898 34,120 16,938 114,558 484,009 
80.00% - 89.99%67,897 38,350 12,595 11,838 51,790 182,470 
90.00% or higher44,916 22,738 11,332 6,335 5,141 90,462 
Total$747,175 $417,918 $122,982 $88,380 $550,354 $1,926,810 
Average LTV60.44 %62.13 %61.42 %58.04 %49.98 %55.58 %
Balance of Consumer Home Equity Loans Originated During the Year Ended December 31,
20212020201920182017 and PriorTotal
Current LTV (1)(Dollars in thousands)
Not available (2)$151,593 $32,587 $46,792 $35,381 $281,388 $547,740 
50.00% or lower35,473 35,608 29,780 31,195 43,929 175,986 
50.01% - 69.99%17,384 46,029 29,276 30,422 46,852 169,962 
70.00% - 79.99%9,246 23,367 31,219 29,311 46,508 139,652 
80.00% - 89.99%4,393 7,460 17,156 10,691 26,891 66,591 
90.00% or higher— — — — 221 221 
Total$218,089 $145,050 $154,223 $137,001 $445,790 $1,100,153 
Average LTV38.32 %52.01 %56.09 %55.48 %55.61 %53.47 %
(1)Current LTV is calculated based upon exposure amount and the most recently available appraisal value as of the reporting period.
(2)Insufficient data available to calculate LTV.
(3)We generally require an LTV of 80% or less on new CRE loan originations. Certain CRE loans with LTVs greater than 80% may have additional collateral pledged which is not included in the computation of the amounts stated.
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The maturity distribution of our loan portfolio is one factor used by management to evaluate the risk characteristics of our loan portfolio. The following table shows the maturity distribution of our loans, including those acquired from Century, as of December 31, 2020:2021:
Scheduled Contractual Loan Maturity
One Year or Less (1)One to Five YearsFive to Fifteen YearsAfter Fifteen YearsTotal
One Year or LessOne to Five YearsAfter Five YearsTotal(In thousands)
Commercial and industrialCommercial and industrial$337,533 $1,269,043 $388,440 $1,995,016 Commercial and industrial$287,526 $1,070,642 $605,759 $996,600 $2,960,527 
Commercial real estateCommercial real estate275,251 958,792 2,339,587 3,573,630 Commercial real estate383,101 1,199,267 2,504,355 435,790 4,522,513 
Commercial constructionCommercial construction96,099 114,235 95,374 305,708 Commercial construction47,057 95,735 58,079 21,457 222,328 
Business bankingBusiness banking90,063 704,053 545,048 1,339,164 Business banking140,904 496,620 663,716 33,454 1,334,694 
Residential real estateResidential real estate(104)3,814 1,367,247 1,370,957 Residential real estate398 5,024 302,715 1,618,673 1,926,810 
Consumer home equityConsumer home equity1,881 17,408 848,981 868,270 Consumer home equity2,260 19,989 183,738 894,166 1,100,153 
Other consumerOther consumer28,490 179,919 69,371 277,780 Other consumer25,660 115,894 66,449 6,482 214,485 
Total loansTotal loans$829,213 $3,247,264 $5,654,048 $9,730,525 Total loans$886,906 $3,003,171 $4,384,811 $4,006,622 $12,281,510 
(1)Includes demand loans, or loans without a stated maturity.
The interest rate risk to our loan portfolio is an important element in the management of net interest margin. We attempt to manage the relationship between the interest rate sensitivity of our assets and liabilities to produce an effective interest differential that is not significantly impacted by changes in the level of interest rates. The following table shows the interest rate risk of our loans, net of allowance for credit losses and unamortized premiums,on a gross basis, due one year after December 31, 2020:2021:
Loan Interest Rate Risk
Due after December 31, 2021
FixedAdjustableTotal
Commercial and industrial$885,942 $771,540 $1,657,482 
Commercial real estate755,141 2,543,238 3,298,379 
Commercial construction67,969 141,640 209,609 
Business banking655,877 593,225 1,249,102 
Residential real estate898,652 472,409 1,371,061 
Consumer home equity173,965 692,424 866,389 
Other consumer244,650 4,640 249,290 
Total loans (1)$3,682,196 $5,219,116 $8,901,312 
(1) Total adjustable rate loans include approximately $3.4 billion of loans with interest rates utilizing LIBOR as a benchmark rate.
Due after December 31, 2022
FixedAdjustableTotal
(In thousands)
Commercial and industrial$845,673 $1,827,328 $2,673,001 
Commercial real estate1,368,467 2,770,945 4,139,412 
Commercial construction116,240 59,031 175,271 
Business banking492,037 701,753 1,193,790 
Residential real estate1,502,419 423,993 1,926,412 
Consumer home equity141,295 956,598 1,097,893 
Other consumer185,028 3,797 188,825 
Total loans$4,651,159 $6,743,445 $11,394,604 
Asset quality. We continually monitor the asset quality of our loan portfolio utilizing portfolio scorecards and various credit quality indicators. Based on this process, loans meeting certain criteria are categorized as delinquent, impaired, or non-performing and further assessed to determine if non-accrual status is appropriate.
For the commercial portfolio, which includes our commercial and industrial, commercial real estate, commercial construction and business banking loans, we monitor credit quality using a risk rating scale, which assigns a risk-grade to each borrower based on a number of quantitative and qualitative factors associated with a commercial loan transaction. Effective December 2020, management implemented an enhancedManagement utilizes a loan risk rating methodology based on a 15-point scale and adopted newwith the assistance of risk rating scorecard tools. The rating scale expanded from the prior 12-point scale to provide more refinement in the pass grade categories; new passPass grades are 0-10. There are no changes to0-10 and non-pass categories, which continue to align with regulatory guidelines, and are found in ratings:are: special mention (11), substandard (12), doubtful (13) and loss (14).
Risk rating assignment is determined using one of 14 separate scorecards developed for distinctive portfolio segments based on common attributes. Key factors include: industry and market conditions, position within the industry, earnings trends, operating cash flow, asset/liability values, debt capacity, guarantor strength, management and controls, financial reporting, collateral and other considerations. The new risk rating methodology, inclusive of the expanded grade levels and the scorecard tools, has increased, and is expected to continue to increase granularity and distribution of risk rating assignment with more precision and effectiveness; provide customized and enhanced templates to incorporate more risk factors
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and attributes applicable to loan and collateral types; increase precision and effectiveness of credit risk identification; and provide a foundation for enhanced reporting, including migration of risk rating analysis.
Over the past five years, the asset quality of our commercial loan portfolio remained strong.
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Special mention, substandard and doubtful loans totaled 7.7%5.8% and 2.6%7.7% of total commercial loans outstanding at December 31, 20202021 and 2019,2020, respectively. This increasedecrease was driven by an increaserisk rating upgrades in the special mention category, due to the downgrading of our hotelconstruction and restaurant loan portfolios as a result of the COVID-19 pandemic.
For the retail portfolio, which includes residential real estate, consumer home equity,commercial and other consumer portfolios, we monitor credit quality using the borrower’s FICO score. As of December 31, 2020, 67.4% of retail borrowers, based on loan balance, have a FICO score of 740 or greater. The following table shows the balances by borrower’s current FICO score as of December 31, 2020:
Residential
Real Estate
Consumer
Home Equity
Other
Consumer
Current FICO (1)
(Dollars in thousands)
Not available (2)$15,762 $224 $35,097 
640 or lower50,705 36,699 15,762 
641 - 699137,028 93,647 28,357 
700 - 739223,544 144,304 38,203 
740 or higher943,918 593,396 160,361 
Total$1,370,957 $868,270 $277,780 
Average FICO762.9763.3757.5
(1)Borrower FICO scores are updated on a semi-annual basis, and the most recent update occurred in July 2020.
(2)Insufficient data available to report.industrial portfolios.
Our philosophy toward managing our loan portfolios is predicated upon careful monitoring, which stresses early detection and response to delinquent and default situations. We seek to make arrangements to resolve any delinquent or default situation over the shortest possible time frame.
Reflecting in partFor the loan modifications that continued throughretail portfolio, which includes residential real estate, consumer home equity, and other consumer portfolios, we monitor credit quality using the borrower’s FICO score. As of December 31, 2020 (see “Outlook2021, 70.8% of retail borrowers, based on loan balance, have a FICO score of 740 or greater. The following table shows the balances by borrower’s current FICO score as of the dates indicated:
As of December 31, 2021As of December 31, 2020
Residential
Real Estate
Consumer
Home Equity
Other
Consumer
Residential
Real Estate
Consumer
Home Equity
Other
Consumer
Current FICO (1)
(Dollars in thousands)(Dollars in thousands)
Not available (2)$3,954 $1,122 $27,448 $15,762 $224 $35,097 
640 or lower49,112 39,446 7,680 50,705 36,699 15,762 
641 – 699184,740 106,621 18,078 137,028 93,647 28,357 
700 – 739307,162 173,617 27,739 223,544 144,304 38,203 
740 or higher1,381,842 779,347 133,539 943,918 593,396 160,361 
Total$1,926,810 $1,100,153 $214,485 $1,370,957 $868,270 $277,780 
Average FICO764.7764.5765.7762.9763.3757.5
(1)Borrower FICO scores are updated on a semi-annual basis, and Trends—COVID-19 Pandemic—Our Borrowers” within this section), the most recent update occurred in August 2021. With respect to loans acquired in connection with our acquisition of Century, borrower FICO scores were updated in December 2021.
(2)Insufficient data available to report.
The delinquency rate of our total loan portfolio remained constantincreased to 0.65% at December 31, 2021 from 0.49% at both December 31, 2020 and 2019. 2020.
The following table provides details regarding our delinquency rates as of the dates indicated:
Loan Delinquency Rates
Delinquency Rate as of December 31, (1)
Delinquency Rate as of December 31, (1)
2020201920212020
Commercial and industrialCommercial and industrial0.11 %0.14 %Commercial and industrial0.06 %0.11 %
Commercial real estateCommercial real estate0.06 %0.09 %Commercial real estate0.60 %0.06 %
Commercial constructionCommercial construction— %— %Commercial construction— %— %
Business bankingBusiness banking1.40 %1.28 %Business banking0.86 %1.40 %
Residential real estateResidential real estate1.21 %1.37 %Residential real estate1.38 %1.21 %
Consumer home equityConsumer home equity0.60 %0.49 %Consumer home equity0.90 %0.60 %
Other consumerOther consumer0.98 %1.13 %Other consumer1.23 %0.98 %
TotalTotal0.49 %0.49 %Total0.65 %0.49 %
(1)In the calculation of the delinquency rate as of December 31, 2021 and 2020, the total amount of loans outstanding includes $0.3 billion and $1.0 billion, respectively, of PPP loans.
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The following table provides details regarding the age analysis of past due loans as of the dates indicated:
Age Analysis of Past Due Loans
As of December 31,
20202019
30-59 Days Past Due60-89 Days Past Due90 Days or More Past Due30-59 Days Past Due60-89 Days Past Due90 Days or More Past Due
(In thousands)
Commercial and industrial$$268 $1,924 $1,407 $— $963 
Commercial real estate— 556 1,545 1,290 100 1,856 
Commercial construction— — — — — — 
Business banking5,279 3,311 10,196 3,031 763 6,095 
Residential real estate9,184 2,517 4,904 14,030 2,563 3,030 
Consumer home equity1,806 364 3,035 2,497 430 1,636 
Other consumer1,978 234 517 3,451 514 579 
Total$18,251 $7,250 $22,121 $25,706 $4,370 $14,159 
As a general rule, loans more than 90 days past due with respect to principal or interest are classified as non-accrual loans. However, based on our assessment of collateral and/or payment prospects, certain loans that are more than 90 days past due may be kept on an accruing status. Income accruals are suspended on all non-accrual loans and all previously accrued and uncollected interest is reversed against current income. A loan is expected to remain on non-accrual status until it becomes current with respect to principal and interest, the loan is liquidated, or the loan is determined to be uncollectible and is charged-off against the allowance for loan losses.
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Non-performing assets (“NPAs”) are comprised of non-performing loans (“NPLs”), other real estate owned (“OREO”)OREO and non-performing securities. NPLs consist of non-accrual loans and loans that are more than 90 days past due but still accruing interest. OREO consists of real estate properties, which primarily serve as collateral to secure our loans, that we control due to foreclosure. These properties are recorded at the lower of cost or fair value less estimated costs to sell on the date we obtain control.
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The following table sets forth information regarding NPAs held as Any write-downs to the cost of the dates indicated:related asset upon transfer to OREO to reflect the asset at fair value less estimated costs to sell is recorded through the allowance for loan losses.
Non-performing Assets
As of December 31,
20202019201820172016
(Dollars in thousands)
Non-accrual loans:
Commercial$30,059 $34,093 $17,599 $10,273 $13,056 
Residential6,815 5,598 5,535 6,680 6,512 
Consumer4,131 2,760 3,038 1,212 722 
Total non-accrual loans41,005 42,451 26,172 18,165 20,290 
Accruing loans past due 90 days or more:
Commercial1,959 1,315 410 471 1,978 
Residential279 — — — 510 
Consumer
Total accruing loans past due 90 days or more2,247 1,324 419 480 2,497 
Total non-performing loans43,252 43,775 26,591 18,645 22,787 
Other real estate owned— — 35 35 653 
Other non-performing assets:— — — — 13,834 
Total non-performing assets$43,252 $43,775 $26,626 $18,680 $37,274 
Total accruing troubled debt restructured loans$41,095 $48,623 $41,465 $46,448 $43,687 
Total non-performing loans to total loans0.45 %0.49 %0.30 %0.23 %0.30 %
Total non-performing assets to total assets0.27 %0.38 %0.23 %0.17 %0.38 %
NPLs decreased $0.5$8.3 million, or 1.2%20%, to $35.0 million at December 31, 2021 from $43.3 million at December 31, 2020 from $43.8 million at December 31, 2019.2020. NPLs as a percentage of total loans decreased to 0.29% at December 31, 2021 from 0.45% at December 31, 2020 from 0.49% at December 31, 2019 as a result of an increase in NPLs in our business banking and residential real estate portfolios, offset by a decrease in our commercial and industrial portfolio due to a single, larger loan payoff and a reduction in the outstanding balance of a single, larger Asset Based Lending (“ABL”) credit, and an increase in loan balances due to PPP.
Non-accrual loans decreased $1.4 million, or 3.4%, to $41.0 million at December 31, 2020 from $42.5 million at December 31, 2019, primarily due to a $9.8 million decrease in residential non-accrual loans, commercial real estate non-accrual loans, and commercial and industrial non-accrualsloans greater than 90 days past due and still accruing. The decreases in these categories was partially offset by an $8.9 million increase in business banking non-accruals.consumer loans greater than 90 days and still accruing. For additional discussion of non-accrual loans, refer to the later “Credit Ratios” section.
The total amount of interest recorded on NPLs was $0.5 million for the year ended December 31, 2021. The gross interest income that would have been recorded under the original terms of those loans if they had been performing amounted to $3.2 million for the year ended December 31, 2021. The total amount of interest recorded on NPLs was $1.0 million for the year ended December 31, 2020. The gross interest income that would have been recorded under the original terms of those loans if they had been performing amounted to $3.4 million for the year ended December 31, 2020. The total amount of interest recorded on NPLs was $1.0 million for the year ended December 31, 2019. The gross interest income that would have been recorded under the original terms of those loans if they had been performing amounted to $3.1 million for the year ended December 31, 2019.
In the course of resolving NPLs, we may choose to restructure the contractual terms of certain loans. We attempt to work-out alternative payment schedules with the borrowers in order to avoid foreclosure actions. We review any loans that are modified to identify whether a TDR has occurred. TDRs involve situations in which, for economic or legal reasons related to the borrower’s financial difficulties, we grant a concession to the borrower that we would not otherwise consider. As noted previously,described further below, loan modifications made in response to the COVID-19 pandemic met the criteria of either Section 4013 of the CARES Act or the Interagency Statement on Loan Modifications and Reporting for Financial Institutions Working with Customers Affected by the Coronavirus (Revised) and therefore are not deemed TDRs.
All TDR loans are considered impaired and therefore are subject to a specific review for impairment loss. The impairment analysis discounts the present value of the anticipated cash flows by the loan’s contractual rate of interest in effect prior to the loan’s modification or the fair value of collateral if the loan is collateral dependent. The amount of impairment loss, if any, is recorded as a specific reserve to each individual loan in the allowance for loan losses. Commercial loans (commercial and industrial, commercial real estate, commercial construction, and business banking) and residential loans that have been classified as TDRs and which subsequently default are reviewed to determine if the loan should be deemed collateral dependent.
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TDR loans modified during the years ended December 31, 2021 and 2020 and 2019 were $4.2$0.8 million and $30.8$4.2 million, respectively (post modification balance). The overall decrease in TDR loans consisted of a decrease of $23.4$2.3 million in commercial loan TDRs and a decrease of $3.1$1.2 million in consumer loan TDRs. One loan totaling $40,000 wasNo loans were modified during the preceding 12 months which subsequently defaulted during the year ended December 31, 2020.2021.
It is our policy to have any restructured loans whichthat are on non-accrual status prior to being modified remain on non-accrual status for approximately six months subsequent to being modified before we consider its return to accrual status. If the restructured loan is on accrual status prior to being modified, we review it to determine if the modified loan should remain on accrual status.
Purchase credit impaired (“PCI”)PCI loans are loans we acquired that have shown evidence of deterioration of credit quality since origination and, therefore, it was deemed unlikely that all contractually required payments would be collected upon the acquisition date. We consider factors such as payment history, collateral values and accrual status when determining whether there was evidence of deterioration at the acquisition date. The carrying value and prospective income recognition of PCI loans are predicated on future cash flows expected to be collected. As of December 31, 20202021 and 20192020 the carrying amount of PCI loans was $69.6 million and $9.3 million, respectively. The increase of $60.3 million was primarily attributable to PCI loans acquired from Century of $67.3 million, partially offset by borrower principal payments during the year ended December 31, 2021.
COVID-19 Modifications In light of the COVID-19 pandemic, we implemented loan modification programs for our borrowers in 2020 that allowed for either full payment deferrals (both interest and $13.5 million, respectively.principal) or deferral of principal only. These modifications met the criteria of either Section 4013 of the CARES Act or the Interagency Statement on Loan Modifications and Reporting for Financial Institutions Working with Customers Affected by the Coronavirus (Revised) and therefore are not deemed TDRs. We have deemed these modified loans “COVID-19 modifications.”
The Appropriations Act, which was enacted on December 27, 2020, extended certain expiring tax provisions related to the COVID-19 pandemic in the United States and provides additional emergency relief to individuals and businesses. Included
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within the provisions of the Appropriations Act was the extension of Section 4013 of the CARES Act to January 1, 2022. As such, we applied CARES Act TDR relief to qualifying loan modifications executed during the allowable time period.
The following table provides additional details relatedpresents the balance of loans that received a COVID-19 modification and have not yet resumed repayment as of December 31, 2021 and 2020 and excludes loans acquired from Century:
Remaining COVID-19 Modifications
as of December 31, 2021 (1)
Remaining COVID-19 Modifications
as of December 31, 2020 (1)
Balance% of Total PortfolioBalance% of Total Portfolio
(In thousands)
Commercial and industrial$4,548 0.2 %$34,076 1.7 %
Commercial real estate93,519 2.1 %231,794 6.5 %
Commercial construction— — %10,987 3.6 %
Business banking649 0.1 %23,434 1.7 %
Residential real estate5,870 0.3 %26,772 2.0 %
Consumer home equity1,365 0.1 %3,432 0.4 %
Other consumer706 0.3 %2,187 0.8 %
Total$106,657 0.9 %$332,682 3.4 %
(1)Remaining COVID-19 modifications reflect only those loans which underwent a modification and have not yet resumed payment. We define a modified loan to have resumed payment if it is one month past the modification end date and not more than 30 days past due.
As of December 31, 2021, the aggregate amount of loans that received a COVID-19 modification and have become a non-performing loan after the respective deferral period is $4.7 million and are included in the total remaining COVID-19 modifications shown in the table above.
COVID-19 Pandemic-Impacted Industries. Management evaluated the risk present in our commercial loan portfolios with respect to COVID-19 pandemic-impacted industries as of December 31, 2021 and, in connection with that evaluation, identified commercial real estate loans collateralized by properties with office space as a high risk industry sector primarily resulting from the delay in many companies’ return to office plans. As of December 31, 2021, we believe loans to our borrowers in office, retail, restaurant, and hotel industry categories represent those which have experienced and will likely continue to experience the most adverse effects of the COVID-19 pandemic. As of December 31, 2021, the aggregate outstanding balance of loans to our borrowers in office, retail, restaurant, and hotel industry categories was $1.1 billion, $549.0 million, $188.9 million, and $189.0 million respectively, representing 8.8%, 4.5%, 1.5% and 1.5% of total loans, respectively. As of December 31, 2020, the aggregate outstanding loan portfoliobalance of loans to our borrowers in office, retail, restaurant, and hotel industry categories was $1.0 billion, $496.4 million, $197.4 million, and $178.7 million, respectively, representing 10.6%, 5.1%, 2.0%, and 1.8% of total loans, respectively.
As of December 31, 2021, the distributioncurrent balance of NPLsloans modified which we considered to be COVID-19 modifications was $987.0 million, of which 40% were for full payment deferrals, while 60% were for full deferral of principal only. This includes $631.7 million in commercial real estate (including commercial construction loans), $105.7 million in commercial and industrial loans, $133.5 million in business banking loans, $88.5 million in residential real estate loans, and $27.5 million in consumer loans. The balance of COVID-19 modifications that have not resumed scheduled repayment or have become delinquent as of December 31, 2021 was $106.7 million compared to $332.7 million as of December 31, 2020. As of December 31, 2021, the dates indicated:percentage of loans to our borrowers in retail, restaurant and hotel industries that were modified primarily due to the effects on borrowers of the COVID-19 pandemic and related economic slowdown beginning in late March 2020 which have not yet resumed payment were less than 0.1%, 2.9%, and 37.6%, respectively. As of December 31, 2021, there were no loans to our borrowers in office industries that were modified primarily due to the effects on borrowers of the COVID-19 pandemic and related economic slowdown beginning in late March 2020 and which have not yet resumed payment. As of December 31, 2020, the percentage of loans to our borrowers in office, retail, restaurant, and hotel industries that were modified primarily due to the effects on borrowers of the COVID-19 pandemic and related economic slowdown beginning in late March 2020 which have not yet resumed payment were 7.7%, 2.1%, 12.7%, and 39.4%, respectively.
Distribution of Non-performing Loans
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As of December 31, 2020
Gross Loans Outstanding (1)90+ Days Due
Still Accruing
Non-accruing
Loans
TDR Loans, but AccruingNPLsNPLs as a % of Gross Loans Outstanding
(Dollars in thousands)
Loans:
Commercial$7,213,518 $1,959 $30,059 $13,620 $32,018 0.44 %
Residential1,370,957 279 6,815 23,416 7,094 0.52 %
Consumer1,146,050 4,131 4,059 4,140 0.36 %
Total$9,730,525 $2,247 $41,005 $41,095 $43,252 0.44 %

(1) Total loans outstanding includes $1.0 billion of PPP loans.
As of December 31, 2019
Gross Loans Outstanding90+ Days Due
Still Accruing
Non-accruing
Loans
TDR
Loans, but
Accruing
NPLsNPLs as a % of Gross Loans Outstanding
(Dollars in thousands)
Loans:
Commercial$6,222,897 $1,315 $34,093 $17,575 $35,408 0.57 %
Residential1,428,630 — 5,598 25,093 5,598 0.39 %
Consumer1,335,519 2,760 5,955 2,769 0.21 %
Total$8,987,046 $1,324 $42,451 $48,623 $43,775 0.49 %
In the normal course of business, we become aware of possible credit problems in which borrowers exhibit potential for the inability to comply with the contractual terms of their loans, but which currently do not yet meet the criteria for classification as NPLs. In response to the COVID-19 pandemic, we reviewed all of our credit exposures in industries that were expected to experience significant problems due to the pandemic and resulting economic contraction. As part of that review, we downgraded our hotel loans, restaurant loans and other loans that we expected to have associated challenges inas a result of the current economic environment.impact of the COVID-19 pandemic. These loans were neither delinquent nor on non-accrual status. Management evaluated loans to borrowers in our office segment as of December 31, 2021 and observed increases in vacancy rates in properties collateralized by such properties. Due to the long-term nature of leases at such properties, the full impact of the COVID-19 pandemic on borrowers’ ability to repay is not currently reasonably estimable. However, based upon management’s regular evaluation of such loans, downgrades to the respective risk ratings have occurred and may occur again at such time heightened risk is identified. At December 31, 20202021 and 2019,2020, our potential problem loans (including these COVID-19-relatedCOVID-19 pandemic-impacted loans), or loans with potential weaknesses that were not included in the non-accrual loans or in the loans 90 days or more past due categories, totaled $470.9 million and $563.3 million, respectively. Included in these potential problem loans was $335.9 million and $157.3$319.5 million respectively.
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Tableat December 31, 2021 and 2020, respectively, of Contents

loans in COVID-19 impacted industries, which includes borrowers in office industries as previously described at both December 31, 2021 and 2020.
Allowance for loan losses. DueBecause we continued to ourqualify for emerging growth company status under the Jumpstart Our Business ("JOBS"(“JOBS”) Act until December 31, 2021, we still followwere permitted to delay adoption of the CECL standard until the earlier of the date at which non-public business entities are required to adopt the standard and the date we ceased to be an EGC. Included in the Appropriations Act was an extension of the adoption date to the earlier of January 1, 2022 or 60 days after the date on which the COVID-19 national emergency terminates. We elected this extension and, accordingly, adopted the CECL standard on January 1, 2022. As of December 31, 2021, we followed the incurred loss allowance GAAP accounting model. See "Risk“Risk Factors—WeOur loan loss allowance at December 31, 2021 may be requireddifficult to increaseevaluate in comparison to our allowance for loan losses as a result of our adoption as of January 1, 2022 of the new accounting standard for determining the amount of the allowance for loan losses"peers” in Part I, Item 1A of this Annual Report on Form 10-K.
For the purpose of estimating our allowance for loan losses, we segregate the loan portfolio into homogenous loan pools that possess unique risk characteristics such as loan purpose, repayment source, and collateral that are considered when determining the appropriate level of the allowance for loan losses for each category.
While we use available information to recognize losses on loans, future additions or subtractions to/from the allowance for loan losses may be necessary based on changes in NPLs, changes in economic conditions, or other reasons. Additionally, various regulatory agencies, as an integral part of our examination process, periodically assess the adequacy of the allowance for loan losses to assess whether the allowance for loan losses was determined in accordance with GAAP and applicable guidance.
We perform an evaluation of our allowance for loan losses on a regular basis (at least quarterly), and establish the allowance for loan losses based upon an evaluation of our loan categories, as each possess unique risk characteristics that are considered when determining the appropriate level of allowance for loan losses, including:
estimated future loss in all impaired loans in each category;
known increases in concentrations within each category;
certain higher risk classes of loans, or pledged collateral;
historical loan loss experience within each category;
results of any independent review and evaluation of the category’s credit quality;
trends in volume, maturity and composition of each category;
volume and trends in delinquencies and non-accruals;
national and local economic conditions and downturns in specific local industries;
corporate goals and objectives;
expertise of our lending staff;
lending policy and practices; and
current and forecasted banking industry conditions, as well as regulatory environment.
Loans are periodically evaluated using changes in asset quality, historical losses, and other loss allocation factors, which form our basis for estimating incurred losses. For risk rated loans, our risk-rating system takes into consideration a number of quantitative and qualitative factors, such as the borrower’s financial capacity, cash flow, liquidity, leverage, adequacy of collateral, tangible net worth, management team, industry, sales and supplier concentration, credit history,
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additional support and the impact of outside factors on repayment ability. Homogenous populations of loans that are not risk rated loans, are analyzed by loan category, taking into account delinquency ratios and historical loss experience.
The allowance for loan losses is allocated to loan categories using both a formula-based approach and an analysis of certain individual loans for impairment. We use a methodology to systematically estimate the amount of credit loss incurred in the loan portfolio. Under our current methodology, the allowance for loan losses contains specific, general and other components.
The specific component consists of reserves for impaired loans (defined as those where we determine it is probable we will not collect all payments when due, typically classified as either doubtful or substandard). All commercial, residential and consumer loan portfolios are periodically reviewed to identify the loans with deteriorating performance. The reports used to identify those loans include, but are not limited to, delinquency reports, risk rating migration (for risk rated loans), asset quality reports, watch loan list and other credit risk management reports. When a loan is determined to be impaired, the measurement will be based on the present value of expected future cash flows, except for collateral-dependent loans, where the impairment is based on the fair value of the collateral.
The general loss reserves methodology, which is applied to categories of loans with similar characteristics, covers all non-impaired loans and is based on our portfolio’s segment historical loss experience adjusted for qualitative factors. The general loss reserve methodology considers multiple qualitative factors that may impact the loss experience during the incurred loss horizon period, including internal infrastructure factors, external macroeconomic factors, internal credit quality factors and external industry data, tailored to the specific loan category.
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For aadditional discussion of our risk rating methodology, see Note 5, “Loans and Allowance for Loan Losses” within the Notes to the Consolidated Financial Statements included in Item 8 in this Annual Report on Form 10-K.
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The following table summarizes credit ratios for the periods presented:
Credit Ratios
For the Year Ended December 31,
20212020201920182017
(Dollars in thousands)
Net loan charge-offs (recoveries):
Commercial and industrial$623 $992 $(2,625)$893 $(4,489)
Commercial real estate243 (206)(12)(83)(147)
Commercial construction— — — — (21)
Business banking3,567 4,855 5,370 5,970 4,800 
Residential real estate(87)(125)(39)(125)43 
Consumer home equity(161)421 153 225 (16)
Other consumer1,373 2,129 1,811 1,676 1,707 
Total net loan charge-offs (recoveries)$5,558 $8,066 $4,658 $8,556 $1,877 
Average loans:
Commercial and industrial$2,015,665 $2,053,093 $1,419,875 $1,185,224 $1,074,875 
Commercial real estate3,960,818 3,654,887 3,667,147 3,402,560 3,131,900 
Commercial construction191,771 226,286 263,736 327,781 253,244 
Business banking1,241,770 1,079,779 738,652 738,122 701,704 
Residential real estate1,508,796 1,398,337 1,438,775 1,357,116 1,220,600 
Consumer home equity869,110 902,634 948,089 934,681 913,830 
Other consumer233,932 334,257 471,602 619,406 670,881 
Average total loans (1)$10,021,862 $9,649,273 $8,947,876 $8,564,890 $7,967,034 
Net charge-offs (recoveries) to average loans outstanding during the period:
Commercial and industrial0.03 %0.05 %(0.18)%0.08 %(0.42)%
Commercial real estate0.01 (0.01)0.00 0.00 0.00 
Commercial construction— — — — (0.01)
Business banking0.29 0.45 0.73 0.81 0.68 
Residential real estate(0.01)(0.01)0.00 (0.01)0.00 
Consumer home equity(0.02)0.05 0.02 0.02 0.00 
Other consumer0.59 0.64 0.38 0.27 0.25 
Total net charge-offs (recoveries) to average total loans outstanding during the period0.06 %0.08 %0.05 %0.10 %0.02 %
Total loans$12,281,510 $9,730,525 $8,987,046 $8,856,003 $8,227,041 
Total non-accrual loans32,993 41,005 42,451 26,172 18,165 
Allowance for loan losses$97,787 $113,031 $82,297 $80,655 $74,111 
Allowance for loan losses as a percent of total loans0.80 %1.16 %0.92 %0.91 %0.90 %
Non-accrual loans as a percent of total loans0.27 %0.42 %0.47 %0.30 %0.22 %
Allowance for loan losses as a percent of non-accrual loans296.39 %275.65 %193.86 %308.17 %407.99 %
(1)Average loan balances exclude loans held for sale.
Non-accrual loans decreased $8.0 million, or 20%, to $33.0 million at December 31, 2021 from $41.0 million at December 31, 2020, primarily due to a decrease in non-accrual loans in our business banking portfolio and commercial real estate portfolio, partially offset by an increase in non-accrual loans in our commercial and industrial portfolio.
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The allowance for loan losses increaseddecreased by $30.7$15.2 million, or 37.3%13.5%, to $113.0$97.8 million, or 1.16%0.80% of total loans (including PPP loans), at December 31, 20202021 from $82.3$113.0 million, or 0.92%1.16% of total loans at December 31, 2019.2020. The increasedecrease in the allowance for loan losses was primarily a result of improved macroeconomic conditions, risk rating upgrades in the commercial portfolios during the period and loans acquired from Century for which the estimated incurred losses were substantively included in the initial fair value determination as of the acquisition date of November 12, 2021. The economic environment during the year ended December 31, 2021 was assisted by government stimulus, the impacts of loan deferral programs, reductions in unemployment and reductions in COVID-19 pandemic and its impact on the Bank's borrowers. This,related restrictions. These, along with other factors, resulted in a release of allowance for loan losses of $9.7 million for the year ended December 31, 2021, as compared to a provision for creditallowance for loan losses of $38.8 million for the year ended December 31, 2020, as compared to $6.3 million for the year ended December 31, 2019.2020.
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The following table summarizes changes in the allowance for loan losses and other selected statistics for the periods presented:
Summary of Changes in the Allowance for Loan Losses
For the Year Ended December 31,
20202019201820172016
(Dollars in thousands)
Average total loans$9,651,844 $8,948,947 $8,566,149 $7,968,358 $7,397,564 
Allowance for loan losses, beginning of period$82,297 $80,655 $74,111 $70,188 $65,500 
Charged-off loans:
Commercial and industrial1,770 1,123 3,646 1,104 1,859 
Commercial real estate24 — 49 — 368 
Commercial construction— — — — — 
Business banking5,147 5,974 6,345 5,414 1,547 
Residential real estate— 66 27 207 206 
Consumer home equity574 205 285 21 202 
Other consumer2,338 2,131 2,109 2,234 1,709 
Total charged-off loans9,853 9,499 12,461 8,980 5,891 
Recoveries on loans previously charged-off:
Commercial and industrial778 3,748 2,753 5,593 1,470 
Commercial real estate230 12 132 147 — 
Commercial construction— — — 21 — 
Business banking292 604 375 614 244 
Residential real estate125 105 152 164 274 
Consumer home equity153 52 60 37 104 
Other consumer209 320 433 527 587 
Total recoveries1,787 4,841 3,905 7,103 2,679 
Net loans charged-off (recoveries):
Commercial and industrial992 (2,625)893 (4,489)389 
Commercial real estate(206)(12)(83)(147)368 
Commercial construction— — — (21)— 
Business banking4,855 5,370 5,970 4,800 1,303 
Residential real estate(125)(39)(125)43 (68)
Consumer home equity421 153 225 (16)98 
Other consumer2,129 1,811 1,676 1,707 1,122 
Total net loans charged-off8,066 4,658 8,556 1,877 3,212 
Provision for loan losses38,800 6,300 15,100 5,800 7,900 
Total allowance for loan losses, end of period$113,031 $82,297 $80,655 $74,111 $70,188 
Net charge-offs to average total loans outstanding during this period0.08 %0.05 %0.10 %0.02 %0.04 %
Allowance for loan losses as a percent of total loans1.16 %0.92 %0.91 %0.90 %0.91 %
Allowance for loan losses as a percent of non-performing loans261.33 %188.00 %303.32 %397.48 %308.02 %
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The following table sets forth the allocation of the allowance for loan losses by loan categories listed in loan portfolio composition as of the dates indicated:
Summary of Allocation of Allowance for Loan Losses
As of December 31,As of December 31,
2020201920212020
Allowance for Loan LossesPercent of Allowance in Category to Total Allocated AllowancePercent of Loans in Category
to Total 
Loans
Allowance for Loan LossesPercent of Allowance in Category to Total Allocated AllowancePercent of Loans in Category
to Total 
Loans
Allowance for Loan LossesPercent of Allowance in Category to Total Allocated AllowancePercent of Loans in Category
to Total 
Loans
Allowance for Loan LossesPercent of Allowance in Category to Total Allocated AllowancePercent of Loans in Category
to Total 
Loans
(Dollars in thousands)(Dollars in thousands)
Commercial and industrial (1)
Commercial and industrial (1)
$26,617 23.54 %20.51 %$20,919 25.42 %18.27 %
Commercial and industrial (1)
$18,018 18.43 %24.10 %$26,617 23.54 %20.51 %
Commercial real estateCommercial real estate54,569 48.28 %36.73 %34,730 42.20 %39.34 %Commercial real estate52,373 53.56 %36.82 %54,569 48.28 %36.73 %
Commercial constructionCommercial construction4,553 4.03 %3.14 %3,424 4.16 %3.05 %Commercial construction2,585 2.64 %1.81 %4,553 4.03 %3.14 %
Business banking (1)
Business banking (1)
13,152 11.64 %13.76 %8,260 10.04 %8.58 %
Business banking (1)
10,983 11.23 %10.87 %13,152 11.64 %13.76 %
Residential real estateResidential real estate6,435 5.69 %14.09 %6,380 7.75 %15.90 %Residential real estate6,556 6.70 %15.69 %6,435 5.69 %14.09 %
Consumer home equityConsumer home equity3,744 3.31 %8.92 %4,027 4.89 %10.38 %Consumer home equity3,722 3.81 %8.96 %3,744 3.31 %8.92 %
Other consumerOther consumer3,467 3.07 %2.85 %4,173 5.07 %4.48 %Other consumer3,308 3.38 %1.75 %3,467 3.07 %2.85 %
OtherOther494 0.44 %— %384 0.47 %— %Other242 0.25 %— %494 0.44 %— %
TotalTotal$113,031 100.00 %100.00 %$82,297 100.00 %100.00 %Total$97,787 100.00 %100.00 %$113,031 100.00 %100.00 %
(1)PPP loans are included within these portfolios as of December 31, 2021 and December 31, 2020; however, as of December 31, 2021 and December 31, 2020, no allowance for loan losses have been recorded on these loans due to the SBA guarantee of 100% of the loans.
As of December 31,As of December 31,
201820172016201920182017
Allowance for Loan LossesPercent of Allowance in Category to Total Allocated AllowancePercent of Loans in Category
to Total 
Loans
Allowance for Loan LossesPercent of Allowance in Category to Total Allocated AllowancePercent of Loans in Category
to Total 
Loans
Allowance for Loan LossesPercent of Allowance in Category to Total Allocated AllowancePercent of Loans in Category
to Total 
Loans
Allowance for Loan LossesPercent of Allowance in Category to Total Allocated AllowancePercent of Loans in Category
to Total 
Loans
Allowance for Loan LossesPercent of Allowance in Category to Total Allocated AllowancePercent of Loans in Category
to Total 
Loans
Allowance for Loan LossesPercent of Allowance in Category to Total Allocated AllowancePercent of Loans in Category
to Total 
Loans
(Dollars in thousands)(Dollars in thousands)
Commercial and industrialCommercial and industrial$19,321 23.96 %18.73 %$14,892 20.09 %16.97 %$13,419 19.12 %16.46 %Commercial and industrial$20,919 25.42 %18.27 %$19,321 23.96 %18.73 %$14,892 20.09 %16.97 %
Commercial real estateCommercial real estate32,400 40.17 %36.26 %30,807 41.57 %34.40 %30,551 43.53 %35.79 %Commercial real estate34,730 42.20 %39.34 %32,400 40.17 %36.26 %30,807 41.57 %34.40 %
Commercial constructionCommercial construction4,606 5.71 %3.53 %5,588 7.54 %4.87 %3,051 4.35 %3.34 %Commercial construction3,424 4.16 %3.05 %4,606 5.71 %3.53 %5,588 7.54 %4.87 %
Business bankingBusiness banking8,167 10.13 %8.37 %6,497 8.77 %9.25 %6,368 9.07 %9.46 %Business banking8,260 10.04 %8.58 %8,167 10.13 %8.37 %6,497 8.77 %9.25 %
Residential real estateResidential real estate7,059 8.75 %16.16 %6,954 9.38 %15.69 %7,555 10.76 %14.97 %Residential real estate6,380 7.75 %15.90 %7,059 8.75 %16.16 %6,954 9.38 %15.69 %
Consumer home equityConsumer home equity4,113 5.10 %10.72 %4,040 5.45 %11.32 %4,037 5.75 %11.58 %Consumer home equity4,027 4.89 %10.38 %4,113 5.10 %10.72 %4,040 5.45 %11.32 %
Other consumerOther consumer4,600 5.70 %6.23 %4,751 6.41 %7.50 %4,788 6.82 %8.40 %Other consumer4,173 5.07 %4.48 %4,600 5.70 %6.23 %4,751 6.41 %7.50 %
OtherOther389 0.48 %— %582 0.79 %— %419 0.60 %— %Other384 0.47 %— %389 0.48 %— %582 0.79 %— %
TotalTotal$80,655 100.00 %100.00 %$74,111 100.00 %100.00 %$70,188 100.00 %100.00 %Total$82,297 100.00 %100.00 %$80,655 100.00 %100.00 %$74,111 100.00 %100.00 %
To determine if a loan should be charged-off, all possible sources of repayment are analyzed. Possible sources of repayment include the potential for future cash flows, liquidation of the collateral and the strength of co-makers or guarantors. When available information confirms that specific loans or portions thereof are uncollectible, these amounts are promptly charged-off against the allowance for loan losses and any recoveries of such previously charged-off amounts are credited to the allowance for loan losses.
Regardless of whether a loan is unsecured or collateralized, we charge off the amount of any confirmed loan loss in the period when the loans, or portions of loans, are deemed uncollectible. For troubled, collateral-dependent loans, loss confirming events may include an appraisal or other valuation that reflects a shortfall between the value of the collateral and the carrying value of the loan or receivable, or a deficiency balance following the sale of the collateral.
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For additional information regarding our allowance for loan losses, see Note 5, “Loans and Allowance for Loan Losses” within the Notes to the Consolidated Financial Statements included in Item 8 in this Annual Report on Form 10-K.
We adopted the CECL standard on January 1, 2022 and will use the CECL methodology to determine our allowance for loan loss in future periods. For information about risks associated with our adoption of the CECL standard, see “Risk Factors—“We increased our allowance for loan losses as a result of our adoption as of January 1, 2022 of the new accounting standard for determining the amount of the allowance for loan losses and may be required to do so again in the future.” in Part I, Item 1A of this Annual Report on Form 10-K.
Federal Home Loan Bank stock
The FHLBB is a cooperative that provides services to its member banking institutions. The primary reason for our membership in the FHLBB is to gain access to a reliable source of wholesale funding and as a tool to manage interest rate risk. The purchase of stock in the FHLB is a requirement for a member to gain access to funding. We purchase and/or are subject to redemption of FHLBB stock proportional to the volume of funding received and view the holdings as a necessary long-term investment for the purpose of balance sheet liquidity and not for investment return.
We held an investment in the FHLBB of $8.8$10.9 million and $9.0$8.8 million at December 31, 20202021 and 2019,2020, respectively.
Goodwill and other intangible assets
Goodwill and other intangible assets were $376.5$649.7 million and $377.7$376.5 million at December 31, 20202021 and 2019,2020, respectively. The decreaseincrease in goodwill and other intangibles assets was due to our acquisition of Century which resulted in the addition of goodwill and intangible assets of $259.0 million and $11.6 million, respectively, as well as two insurance agency acquisitions which resulted in additional goodwill and intangible assets that are not considered to be material. This was partially offset by amortization of definite-lived intangibles during the year ended December 31, 2020, which was partially offset by an increase in goodwill and other intangibles associated with an insurance agency acquisition during the year.2021. We did not record any impairment to our goodwill or other intangible assets during the yearyears ended December 31, 2021 and 2020. We will continue toroutinely assess our goodwill and other intangible assets to determine if impairments are necessary as it relates to the COVID-19 pandemic.necessary.
Deposits and other interest-bearing liabilities
Deposits originating within the markets we serve continue to be our primary source of funding our earning assets. We have been able to compete effectively for deposits in our primary market areas. The distribution and market share of deposits by type of deposit and by type of depositor are important considerations in our assessment of the stability of our fund sources and our access to additional funds. Furthermore, we shift the mix and maturity of the deposits depending on economic conditions and loan and investment policies in an attempt, within set policies, to minimize cost and maximize net interest margin. We do not, and in recent years have not, obtained deposit funding through brokered deposits.
The following table presents our deposits, including those acquired from Century in 2021, as of the dates presented:
Components of Deposits
As of December 31,ChangeAs of December 31,Change
20202019Amount ($)Percentage (%)20212020Amount ($)Percentage (%)
(Dollars in thousands)(Dollars in thousands)
DemandDemand$4,910,794 $3,517,447 $1,393,347 39.6 %Demand$7,020,864 $4,910,794 $2,110,070 43.0 %
Interest checkingInterest checking2,380,497 1,814,327 566,170 31.2 %Interest checking4,478,566 2,380,497 2,098,069 88.1 %
SavingsSavings1,256,736 971,119 285,617 29.4 %Savings2,077,495 1,256,736 820,759 65.3 %
Money market investmentsMoney market investments3,348,898 2,919,360 429,538 14.7 %Money market investments5,525,005 3,348,898 2,176,107 65.0 %
Certificates of depositCertificates of deposit258,859 329,139 (70,280)(21.4)%Certificates of deposit526,381 258,859 267,522 103.3 %
Total depositsTotal deposits$12,155,784 $9,551,392 $2,604,392 27.3 %Total deposits$19,628,311 $12,155,784 $7,472,527 61.5 %
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(1)The Bank’s estimate of total uninsured deposits was $11.0 billion and $5.5 billion at December 31, 2021 and December 31, 2020, respectively. The increase in estimated uninsured deposits between December 31, 2020 and December 31, 2021 was primarily due to our acquisition of Century.
The following table presents the composition of deposits acquired in connection with our acquisition of Century at fair value as of the November 12, 2021 acquisition date:
Acquired Deposits at Fair Value
As of November 12, 2021
(Dollars in thousands)
Demand$1,744,600 
Interest checking1,406,039 
Savings1,011,569 
Money market investments1,611,947 
Certificates of deposit325,666 
Total deposits$6,099,821 
Deposits increased by $2.6$7.5 billion, or 27.3%61.5%, to $19.6 billion at December 31, 2021 from $12.2 billion at December 31, 2020 from $9.6 billion at December 31, 2019.2020. This increase was primarily thea result of an increaseour acquisition of Century through which we acquired $6.1 billion total deposits. For more information regarding deposits acquired as a result of the Century acquisition, see Note 26, “Subsequent Events” within the Notes to the Consolidated Financial Statements included in demandItem 8 of this Annual Report on form 10-K. Excluding deposits of $1.4 billion, an increase inacquired from Century, interest checking deposits, of $566.2 million, and an increase in money market deposits of $429.5 million. Duringand demand deposits, the year ended December 31, 2020, we transferred a product for our Financial Institutions customersdeposit types primarily contributed to the increase in legacy deposits (e.g., deposits not acquired from borrowingsCentury) and increased $0.7 billion, $0.6 billion and $0.4 billion, respectively. The increases in these deposit categories reflect strong deposit flows, in part due to deposits. The product totaled $109.6 million at December 31, 2020.
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The following table presents the classification of deposits on an average basis for the years indicated:
Classification of depositsDeposits on an Average Basis
For the Year Ended December 31,For the Year Ended December 31,
202020192018202120202019
Average
Amount
Average
Rate
Average
Amount
Average
Rate
Average
Amount
Average
Rate
Average
Amount
Average
Rate
Average
Amount
Average
Rate
Average
Amount
Average
Rate
(Dollars in thousands)(Dollars in thousands)
DemandDemand$4,535,066 — %$3,369,375 — %$3,416,422 — %Demand$5,547,615 — %$4,535,066 — %$3,369,375 — %
Interest checkingInterest checking2,227,185 0.09 %1,842,993 0.21 %1,821,854 0.18 %Interest checking2,866,091 0.07 %2,227,185 0.09 %1,842,993 0.21 %
SavingsSavings1,123,584 0.02 %991,244 0.02 %1,048,289 0.02 %Savings1,483,271 0.02 %1,123,584 0.02 %991,244 0.02 %
Money market investmentsMoney market investments3,212,752 0.23 %2,769,934 0.69 %2,422,531 0.41 %Money market investments3,870,712 0.06 %3,212,752 0.23 %2,769,934 0.69 %
Time accountsTime accounts300,381 0.52 %392,035 1.02 %452,885 0.85 %Time accounts280,141 0.21 %300,381 0.52 %392,035 1.02 %
Total depositsTotal deposits$11,398,968 0.10 %$9,365,581 0.29 %$9,161,981 0.19 %Total deposits$14,047,830 0.04 %$11,398,968 0.10 %$9,365,581 0.29 %
Other time deposits in excess of $100,000 and greater,the FDIC insurance limit of $250,000, including certificates of deposits of $100,000 and greater, as of the dates indicated had maturities as follows:
Maturities of Time Certificates of Deposits $100,000Deposit $250,000 and overOver
As of December 31,As of December 31,
2020201920212020
Maturing inMaturing in(In thousands)Maturing in(In thousands)
Three months or lessThree months or less$49,740 $58,958 Three months or less$113,019 $29,224 
Over three months through six monthsOver three months through six months24,608 43,008 Over three months through six months53,899 12,264 
Over six months through twelve monthsOver six months through twelve months31,009 44,643 Over six months through twelve months33,295 13,187 
Over twelve monthsOver twelve months9,956 11,029 Over twelve months23,827 4,402 
TotalTotal$115,313 $157,638 Total$224,040 $59,077 
Borrowings
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Our borrowings may consist of both short-term and long-term borrowings and provide us with sources of funding. Maintaining available borrowing capacity provides us with a contingent source of liquidity.
Our total borrowings decreasedincreased by $207.3$6.2 million, or 88.1%22.2%, to $34.3 million at December 31, 2021 compared to $28.0 million at December 31, 2020 compared to $235.4 million at December 31, 2019. The decrease was primarily due to a decrease of $201.1 million of federal funds purchased. The decrease in our federal funds purchased was primarily due to the transfer of a product for our Financial Institution customers (which totaled $109.6 million at December 31, 2020) from borrowings to deposits as described above.2020.
The following table sets forth information concerning balances on our borrowings as of the dates indicated:
Borrowings by Category
As of December 31,ChangeAs of December 31,Change
20202019Amount ($)Percentage (%)20212020Amount ($)Percentage (%)
(Dollars in thousands)(Dollars in thousands)
Federal funds purchased$— $201,082 $(201,082)(100.0)%
Federal Home Loan Bank advancesFederal Home Loan Bank advances14,624 18,964 (4,340)(22.9)%Federal Home Loan Bank advances$14,020 $14,624 $(604)(4.1)%
Escrow deposits of borrowersEscrow deposits of borrowers13,425 15,349 (1,924)(12.5)%Escrow deposits of borrowers20,258 13,425 6,833 50.9 %
TotalTotal$28,049 $235,395 $(207,346)(88.1)%Total$34,278 $28,049 $6,229 22.2 %


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Results of Operations
Summary of Results of Operations
For the Year Ended December 31,ChangeFor the Year Ended December 31,Change
20202019Amount ($)Percentage (%)20212020Amount ($)Percentage (%)
(Dollars in thousands)(Dollars in thousands)
Interest and dividend incomeInterest and dividend income$413,328 $445,017 $(31,689)(7.1)%Interest and dividend income$435,159 $413,328 $21,831 5.3 %
Interest expenseInterest expense12,077 33,753 (21,676)(64.2)%Interest expense5,332 12,077 (6,745)(55.8)%
Net interest incomeNet interest income401,251 411,264 (10,013)(2.4)%Net interest income429,827 401,251 28,576 7.1 %
Provision for loan lossesProvision for loan losses38,800 6,300 32,500 515.9 %Provision for loan losses(9,686)38,800 (48,486)(125.0)%
Noninterest incomeNoninterest income178,373 182,299 (3,926)(2.2)%Noninterest income193,155 178,373 14,782 8.3 %
Noninterest expenseNoninterest expense504,923 412,684 92,239 22.4 %Noninterest expense443,956 504,923 (60,967)(12.1)%
Income taxesIncome taxes13,163 39,481 (26,318)(66.7)%Income taxes34,047 13,163 20,884 158.7 %
Net incomeNet income$22,738 $135,098 $(112,360)(83.2)%Net income$154,665 $22,738 $131,927 580.2 %
Comparison of the Years Ended December 31, 20202021 and 20192020
Interest and Dividend Income
Interest and dividend income increased by $21.8 million, or 5.3%, to $435.2 million during the year ended December 31, 2021 from $413.3 million during the year ended December 31, 2020. This increase was primarily a result of our acquisition of Century on November 12, 2021 which added approximately $6.6 billion in interest-earning assets. Overall, the average balance of our interest-earning assets increased $3.9 billion, or 30.7%, to $16.7 billion as of December 31, 2021 compared to $12.8 billion as of December 31, 2020, reflecting the addition of Century assets and the purchase of investment securities resulting from the investment of the proceeds from our October 2020 IPO. Partially offsetting this increase was a decrease in the yield on average interest-earning assets which decreased by 64 basis points to 2.64% during the year ended December 31, 2021. Our yields on loans and securities are generally presented on an FTE basis where the embedded tax benefit on loans or securities are calculated and added to the yield. ThisManagement believes that this presentation allows for better comparability between institutions with different tax structures.
Interest income on securities and dividend income decreased by $31.7federal funds sold and other short-term investments increased $26.4 million, or 7.1%64.1%, to $413.3$67.6 million for the year ended December 31, 2021 compared to $41.2 million for the year ended December 31, 2020. The increase in interest income on securities was primarily due to an increase in the average balance of such securities of $3.6 billion, or 114.0%, to $6.7 billion as of December 31, 2021 compared to $3.1 billion as of December 31, 2020, which was partially offset by a decrease in the yield on such securities. The increase in the average balance of securities was attributable to security purchases of $3.3 billion during the year ended December 31, 2021, reflecting the investment of the proceeds from our October 2020 from $445.0 million during the year ended December 31, 2019. This decrease wasIPO, and investment securities acquired of $3.1 billion as a result of lower interest income on our loans, partially offset by net PPP fee accretion (fee accretion less cost amortization). The FTE yield on average interest-earning assets decreased 100 basis points to 3.3% during the year ended December 31, 2020. Our average interest-earning assets increased by $2.2 billion, or 21.2%, to $12.8 billion asacquisition of December 31, 2020 compared to $10.5 billion as of December 31, 2019.Century.
Interest income on loans decreased by $29.9$4.6 million, or 7.4%1.2%, to $367.6 million during the year ended December 31, 2021 from $372.2 million during the year ended December 31, 2020 from $402.1 million during the year ended December 31, 2019.2020. The decrease in interest income on our
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loans was primarily due to the decrease in the yield on average loans. The decrease in the average yield on our loans which was primarily due todriven by the downward adjustment of the interest rates on our existing adjustable-rate loans as a result of the loweringlower interest rate environment, whereas the average balance of loans increased primarily due to the addition of PPP loans to the portfolio. On an average basis, PPP loans were $761.7 million for the year ended December 31, 2020, and had a contractual interest rate of 1%.rates. The FTE yield on average loans decreased 6318 basis points to 3.9%3.71% during the year ended December 31, 2021. The decrease in loan yields was partially offset by an increase in net accretion of PPP loan deferred fees and costs of $20.4 million to $34.3 million during year ended December 31, 2021 from $13.9 million during the year ended December 31, 2020. TheAlso partially offsetting the decline in average yield was a slight increase in the average balance of our loans increased by $702.9of $371.9 million, or 7.9%3.9%, tofrom $9.7 billion to $10.0 billion which was primarily the result of our acquisition of Century which added $2.9 billion in loans as of December 31, 2020 compared to $8.9 billion as of December 31, 2019.
Interest income on securities decreased $1.7 million, or 4.1%, to $41.2 million for the year ended December 31, 2020 compared to $42.9 million for the year ended December 31, 2019. The decrease in interest income on securities was due to lower overall market rates. The FTE yield on average securities and other interest-earning assets decreased 148 basis points to 1.4% during the year ended December 31, 2020. The average balance of securities and other interest earning assets increasedNovember 12, 2021, partially offset by $1.5 billion, or 97.1%, to $3.1 billion as of December 31, 2020 compared to $1.6 billion as of December 31, 2019.
We received approximately $37.1 million of PPP loan origination fees from the SBA. We also deferred certain origination costs, totaling $4.2 million, related to our PPP loans. The loan fees and the deferred costs will be amortized through interest income over the life of the PPP loans, which is expected to be 24 months, but the amortization period will be adjusted as PPP loans are forgiven or repaid. During the year ended December 31, 2020, we recorded $13.9 milliona decline in PPP loan fees, net in interest income.
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Tablebalances of Contents$0.7 billion reflecting pay-offs of such balances.

Interest Expense
Interest expense decreased $21.7$6.7 million, or 64.2%55.8%, to $5.3 million during the year ended December 31, 2021 from $12.1 million during the year ended December 31, 2020 from $33.8 million during the year ended December 31, 2019.2020. The decrease was a result of decreased rates paid on deposits. The overall rates paid on average interest-bearing liabilities decreased 37 basis points to 0.17% duringlower funding costs associated with the year ended December 31, 2020. Average interest-bearing liabilities increased $648.4 million, or 10.3%, to $6.9 billion as of December 31, 2020 compared to $6.3 billion as of December 31, 2019.decline in the market interest rates.
Interest expense on our interest-bearing deposits decreased by $16.0$6.1 million, or 58.6%54.3%, to $5.2 million during the year ended December 31, 2021 from $11.3 million during the year ended December 31, 2020 from $27.3 million during the year ended December 31, 2019. The decrease in our interest expense on interest-bearing deposits was due to a decrease in the cost of deposits that more than offset the increase in the average balance of deposits during the period. The average balance of interest-bearing deposits increased due to our increasing core deposits to help fund loan growth, whereas the average cost of deposits decreased due to the interest rate decreases occurring in the year ended December 31, 2020. The average cost of our interest-bearing deposits decreased 30 basis points to 0.16% in the year ended December 31, 2020. The average balance of our interest-bearing deposits increased by $867.7 million, or 14.5%, to $6.9 billion as of December 31, 2020 compared to $6.0 billion as of December 31, 2019.
Interest expense on borrowed funds decreased by $5.7$0.6 million, or 88.2%78.3%, to $0.2 million during the year ended December 31, 2021 from $0.8 million during the year ended December 31, 2020.
Average interest-bearing deposits increased $1.6 billion, or 23.8%, for year ended December 31, 2021 compared to the year ended December 31, 2020, from $6.5primarily due to the Century acquisition. The increase in deposit costs associated with the increase in average deposits was more than offset by the reduction in rates paid on deposits during the year ended December 31, 2021 compared to the year ended December 31, 2020.
Net Interest Income
Net interest income increased by $28.6 million, or 7.1%, to $429.8 million during the year ended December 31, 2019. The decrease in interest expense on borrowed funds was primarily due to a reduction in federal funds purchased as a result of the transfer of a product for our Financial Institution customers2021, from borrowings to deposits as described above. In addition, the average balance of FHLB advances decreased by $78.7 million to $15.5 million during the year ended December 31, 2020 compared to $94.2 million during the year ended December 31, 2019. The reduction in FHLB borrowings was driven by an increase in deposits that reduced the Company’s need to borrow. The average balance of borrowed funds decreased by $219.3 million, or 75.3%, to $72.1 million as of December 31, 2020 compared to $291.4 million as of December 31, 2019.
Net Interest Income
Net interest income decreased by $10.0 million, or 2.4%, to $401.3 million during the year ended December 31, 2020, from $411.3 million2020. Net interest income increased slightly as the reduction in interest income associated with the lower interest rate environment was more than offset by a related reduction in interest expense. In addition, the average balances of interest-earning assets substantially increased during the year ended December 31, 2019. The decrease was primarily a result of the decrease in interest and dividend income partially offset by the decrease in interest expense, which are each attributable2021 compared to the decrease in interest rates during the year ended December 31, 2020.2020 which reflects assets acquired in connection with our acquisition of Century and the investment of the proceeds from our October 2020 IPO in investment securities.
Net interest margin is determined by dividing FTE net interest income by average-earning assets. For purposes of the following discussion, income from tax-exempt loans and investment securities has been adjusted to an FTE basis, using a marginal tax rate of 21.0% for the year ended December 31, 2021, and 21.8% for the years ended December 31, 2020 and 2019, and 21.7% for2019. Net interest margin decreased 57 basis points to 2.61% during the year ended December 31, 2018. Net interest margin decreased 77 basis points to2021, from 3.19% during the year ended December 31, 2020, from 3.96% during the year ended December 31, 2019.












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2020.
The following tables set forth average balance sheet items, average yields and costs, and certain other information for the periods indicated. All average balances in the table reflect daily average balances. Non-accrual loans were included in the computation of average balances but have been reflected in the table as loans carrying a zero yield. The yields set forth below include the effect of deferred fees, discounts and premiums that are amortized or accreted to interest income or expense.
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Average Balances, Interest Earned/Paid, & Average Yields
As of and for the Year Ended December 31,As of and for the Year Ended December 31,
202020192018202120202019
Average
Outstanding
Balance
InterestAverage
Yield /Cost
Average
Outstanding
Balance
InterestAverage
Yield /Cost
Average
Outstanding
Balance
InterestAverage
Yield /Cost
Average
Outstanding
Balance
InterestAverage
Yield /Cost
Average
Outstanding
Balance
InterestAverage
Yield /Cost
Average
Outstanding
Balance
InterestAverage
Yield /Cost
(Dollars in thousands)(Dollars in thousands)
Interest-earning assets:Interest-earning assets:Interest-earning assets:
Loans (1):Loans (1):Loans (1):
ResidentialResidential$1,400,907 $49,767 3.55 %$1,439,845 $53,736 3.73 %$1,358,387 $49,840 3.67 %Residential$1,510,703 $47,143 3.12 %$1,400,907 $49,767 3.55 %$1,439,845 $53,736 3.73 %
CommercialCommercial7,014,044 281,816 4.02 %6,089,410 291,055 4.78 %5,653,675 262,234 4.64 %Commercial7,410,024 288,557 3.89 %7,014,044 281,816 4.02 %6,089,410 291,055 4.78 %
ConsumerConsumer1,236,893 43,729 3.54 %1,419,692 60,009 4.23 %1,554,087 59,669 3.84 %Consumer1,103,042 36,019 3.27 %1,236,893 43,729 3.54 %1,419,692 60,009 4.23 %
Total loansTotal loans9,651,844 375,312 3.89 %8,948,947 404,800 4.52 %8,566,149 371,743 4.34 %Total loans10,023,769 371,719 3.71 %9,651,844 375,312 3.89 %8,948,947 404,800 4.52 %
Investment securities1,826,121 41,730 2.29 %1,435,719 42,494 2.96 %1,539,901 45,707 2.97 %
Non-taxable investment securitiesNon-taxable investment securities260,399 9,335 3.58 %265,511 9,899 3.73 %287,128 10,852 3.78 %
Taxable investment securitiesTaxable investment securities4,890,737 58,312 1.19 %1,560,610 31,831 2.04 %1,148,591 31,642 2.75 %
Federal funds sold and other short-term investmentsFederal funds sold and other short-term investments1,288,714 1,758 0.14 %144,856 2,977 2.06 %192,112 3,412 1.78 %Federal funds sold and other short-term investments1,514,351 1,886 0.12 %1,288,714 1,758 0.14 %144,856 2,977 2.06 %
Total interest-earning assetsTotal interest-earning assets12,766,679 418,800 3.28 %10,529,522 450,271 4.28 %10,298,162 420,862 4.09 %Total interest-earning assets16,689,256 441,252 2.64 %12,766,679 418,800 3.28 %10,529,522 450,271 4.28 %
Non-interest-earning assetsNon-interest-earning assets1,097,064 874,588 839,208 Non-interest-earning assets1,173,830 1,097,064 874,588 
Total assetsTotal assets$13,863,743 $11,404,110 $11,137,370 Total assets$17,863,086 $13,863,743 $11,404,110 
Interest-bearing liabilities:Interest-bearing liabilities:Interest-bearing liabilities:
Deposits:Deposits:Deposits:
Savings account$1,123,584 $242 0.02 %$991,244 $210 0.02 %$1,048,289 $229 0.02 %
Interest checking account2,227,185 2,033 0.09 %1,842,993 3,947 0.21 %1,821,854 3,325 0.18 %
Money market investment3,212,752 7,492 0.23 %2,769,934 19,150 0.69 %2,422,531 9,988 0.41 %
Time account300,381 1,548 0.52 %392,035 3,994 1.02 %452,885 3,843 0.85 %
Savings accountsSavings accounts$1,483,271 $230 0.02 %$1,123,584 $242 0.02 %$991,244 $210 0.02 %
Interest checking accountsInterest checking accounts2,866,091 1,997 0.07 %2,227,185 2,033 0.09 %1,842,993 3,947 0.21 %
Money market investmentsMoney market investments3,870,712 2,342 0.06 %3,212,752 7,492 0.23 %2,769,934 19,150 0.69 %
Time accountsTime accounts280,141 598 0.21 %300,381 1,548 0.52 %392,035 3,994 1.02 %
Total interest-bearing depositsTotal interest-bearing deposits6,863,902 11,315 0.16 %5,996,206 27,301 0.46 %5,745,559 17,385 0.30 %Total interest-bearing deposits8,500,215 5,167 0.06 %6,863,902 11,315 0.16 %5,996,206 27,301 0.46 %
BorrowingsBorrowings72,101 762 1.06 %291,413 6,452 2.21 %410,312 7,737 1.89 %Borrowings26,495 165 0.62 %72,101 762 1.06 %291,413 6,452 2.21 %
Total interest-bearing liabilitiesTotal interest-bearing liabilities6,936,003 12,077 0.17 %6,287,619 33,753 0.54 %6,155,871 25,122 0.41 %Total interest-bearing liabilities8,526,710 5,332 0.06 %6,936,003 12,077 0.17 %6,287,619 33,753 0.54 %
Demand accountsDemand accounts4,535,066 3,369,375 3,416,422 Demand accounts5,547,615 4,535,066 3,369,375 
Other noninterest-bearing liabilitiesOther noninterest-bearing liabilities352,518 203,925 204,515 Other noninterest-bearing liabilities364,191 352,518 203,925 
Total liabilitiesTotal liabilities11,823,587 9,860,919 9,776,808 Total liabilities14,438,516 11,823,587 9,860,919 
Total net worthTotal net worth2,040,156 1,543,191 1,360,562 Total net worth3,424,570 2,040,156 1,543,191 
Total liabilities and retained earningsTotal liabilities and retained earnings$13,863,743 $11,404,110 $11,137,370 Total liabilities and retained earnings$17,863,086 $13,863,743 $11,404,110 
Net interest income - FTENet interest income - FTE$406,723 $416,518 $395,740 Net interest income - FTE$435,920 $406,723 $416,518 
Net interest rate spread (2)Net interest rate spread (2)3.11 %3.74 %3.68 %Net interest rate spread (2)2.58 %3.11 %3.74 %
Net interest-earning assets (3)Net interest-earning assets (3)$5,830,676 $4,241,903 $4,142,291 Net interest-earning assets (3)$8,162,546 $5,830,676 $4,241,903 
Net interest margin - FTE (4)Net interest margin - FTE (4)3.19 %3.96 %3.84 %Net interest margin - FTE (4)2.61 %3.19 %3.96 %
Average interest-earning assets to interest-bearing liabilitiesAverage interest-earning assets to interest-bearing liabilities184.06 %167.46 %167.29 %Average interest-earning assets to interest-bearing liabilities195.73 %184.06 %167.46 %
Return on average assets (5)Return on average assets (5)0.87 %0.16 %1.18 %
Return on average equity (6)Return on average equity (6)4.52 %1.11 %8.75 %
Noninterest expenses to average assetsNoninterest expenses to average assets2.49 %3.64 %3.62 %
(1)Non-accrual loans are included in Loans.
(2)Net interest rate spread represents the difference between the weighted average yield on interest-earning assets and the weighted average cost of interest-bearing liabilities.
(3)Net interest-earning assets represent total interest-earning assets less total interest-bearing liabilities.
(4)Net interest margin represents net interest income divided by average total interest-earning assets.
(5)Represents net income divided by average total assets.
(6)Represents net income divided by average equity.

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The following table presents, on a tax equivalent basis, the effects of changing rates and volumes on our net interest income for the periods indicated. The rate column shows the effects attributable to changes in rate (changes in rate multiplied by prior volume). The volume column shows the effects attributable to changes in volume (changes in volume multiplied by prior rate). The total column represents the sum of the prior columns. For purposes of this table, changes attributable to both rate and volume, which cannot be segregated, have been allocated proportionately based on the changes due to rate and the changes due to volume.
Rate and Volume Analysis
For the Year Ended December 31, 2020 vs. 2019For the Year Ended December 31, 2019 vs. 2018For the Year Ended December 31, 2021 vs. 2020For the Year Ended December 31, 2020 vs. 2019
Increase (Decrease) Due toTotal
Increase (Decrease)
Increase (Decrease) Due toTotal
Increase (Decrease)
Increase (Decrease) Due toTotal
Increase (Decrease)
Increase (Decrease) Due toTotal
Increase (Decrease)
RateVolumeRateVolumeRateVolumeRateVolume
(Dollars in thousands)(In thousands)
Interest-earning assets:Interest-earning assets:Interest-earning assets:
LoansLoansLoans
ResidentialResidential$(2,541)$(1,428)$(3,969)$835 $3,061 $3,896 Residential$(6,339)$3,715 $(2,624)$(2,541)$(1,428)$(3,969)
CommercialCommercial(49,997)40,758 (9,239)8,109 20,712 28,821 Commercial(8,852)15,593 6,741 (49,997)40,758 (9,239)
ConsumerConsumer(9,110)(7,170)(16,280)5,758 (5,418)340 Consumer(3,190)(4,520)(7,710)(9,110)(7,170)(16,280)
Total loansTotal loans(61,648)32,160 (29,488)14,702 18,355 33,057 Total loans(18,381)14,788 (3,593)(61,648)32,160 (29,488)
Investment securities(10,886)10,122 (764)(152)(3,061)(3,213)
Non-taxable investment securitiesNon-taxable investment securities(376)(188)(564)(145)(808)(953)
Taxable investment securitiesTaxable investment securities(17,822)44,303 26,481 (9,452)9,641 189 
Federal funds sold and other short-term investmentsFederal funds sold and other short-term investments(5,100)3,881 (1,219)487 (922)(435)Federal funds sold and other short-term investments(162)290 128 (5,100)3,881 (1,219)
Total interest-earning assetsTotal interest-earning assets$(77,634)$46,163 $(31,471)$15,037 $14,372 $29,409 Total interest-earning assets$(36,741)$59,193 $22,452 $(76,345)$44,874 $(31,471)
Interest-bearing liabilities:Interest-bearing liabilities:Interest-bearing liabilities:
Deposits:Deposits:Deposits:
Savings account$$28 $32 $— $(19)$(19)
Interest checking account(2,611)697 (1,914)582 40 622 
Money market investment(14,325)2,667 (11,658)7,572 1,590 9,162 
Time account(1,660)(786)(2,446)709 (558)151 
Savings accountsSavings accounts$(78)$66 $(12)$$28 $32 
Interest checking accountsInterest checking accounts(544)508 (36)(2,611)697 (1,914)
Money market investmentsMoney market investments(6,438)1,288 (5,150)(14,325)2,667 (11,658)
Time accountsTime accounts(852)(98)(950)(1,660)(786)(2,446)
Total interest-bearing depositsTotal interest-bearing deposits(18,592)2,606 (15,986)8,863 1,053 9,916 Total interest-bearing deposits(7,912)1,764 (6,148)(18,592)2,606 (15,986)
BorrowingsBorrowings(2,332)(3,358)(5,690)1,184 (2,469)(1,285)Borrowings(235)(362)(597)(2,332)(3,358)(5,690)
Total interest-bearing liabilitiesTotal interest-bearing liabilities(20,924)(752)(21,676)10,047 (1,416)8,631 Total interest-bearing liabilities(8,147)1,402 (6,745)(20,924)(752)(21,676)
Change in net interest incomeChange in net interest income$(56,710)$46,915 $(9,795)$4,990 $15,788 $20,778 Change in net interest income$(28,594)$57,791 $29,197 $(55,421)$45,626 $(9,795)
Provision for Loan Losses
The provision for loan losses represents the charge to expense that is required to maintain an appropriate level of allowance for loan losses.
The We currently follow the incurred loss model for determining the provision for loan losses increased by $32.5and adopted what is commonly referred to as the “CECL standard” on January 1, 2022.
We recorded a release of the allowance for loan losses of $9.7 million or 515.9%,for the year ended December 31, 2021, compared to a provision of $38.8 million for the year ended December 31, 2020, compared to $6.3 million for2020. Given the continued improved economic and credit conditions during year ended December 31, 2019. The increase was primarily due to the change in loan risk ratings to reflect the impact2021, we determined that a release of the increased concerns about customers that are expectedallowance was necessary. In March 2020, in response to face financial difficulties due to the current economic environment resulting from the COVID-19 pandemic, primarily relatedwe downgraded the risk ratings for all commercial loans we expected at the time to be significantly impacted by the downgrading ofpandemic, including our hotel and restaurant loan portfolios.portfolios, which resulted in a total provision of $28.6 million recorded in the first quarter of 2020.
Our periodic evaluation of the appropriate allowance for loan losses considers the risk characteristics of the loan portfolio, current economic conditions, and trends in loan delinquencies and charge-offs.
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Noninterest Income
The following table sets forth information regarding noninterest income for the periods shown:
Noninterest Income
For the Year Ended December 31,ChangeFor the Year Ended December 31,Change
20202019Amount%20212020Amount%
(Dollars in thousands)(Dollars in thousands)
Insurance commissionsInsurance commissions$94,495 $90,587 $3,908 4.3 %Insurance commissions$94,704 $94,495 $209 0.2 %
Service charges on deposit accountsService charges on deposit accounts21,560 27,043 (5,483)(20.3)%Service charges on deposit accounts24,271 21,560 2,711 12.6 %
Trust and investment advisory feesTrust and investment advisory fees21,102 19,653 1,449 7.4 %Trust and investment advisory fees24,588 21,102 3,486 16.5 %
Debit card processing feesDebit card processing fees10,277 10,452 (175)(1.7)%Debit card processing fees12,118 10,277 1,841 17.9 %
Interest swap income(1,381)4,362 (5,743)(131.7)%
Interest swap income (losses)Interest swap income (losses)5,634 (1,381)7,015 508.0 %
Income from investments held in rabbi trustsIncome from investments held in rabbi trusts10,337 9,866 471 4.8 %Income from investments held in rabbi trusts10,217 10,337 (120)(1.2)%
Trading securities gains, net(4)1,297 (1,301)(100.3)%
Net gain on sales of mortgage loans held for sale7,066 795 6,271 788.8 %
Losses trading securities gains, netLosses trading securities gains, net— (4)(100.0)%
Gains on sales of mortgage loans held for sale, netGains on sales of mortgage loans held for sale, net3,605 7,066 (3,461)(49.0)%
Gains on sales of securities available for sale, netGains on sales of securities available for sale, net288 2,016 (1,728)(85.7)%Gains on sales of securities available for sale, net1,166 288 878 304.9 %
OtherOther14,633 16,228 (1,595)(9.8)%Other16,852 14,633 2,219 15.2 %
Total noninterest incomeTotal noninterest income$178,373 $182,299 $(3,926)(2.2)%Total noninterest income$193,155 $178,373 $14,782 8.3 %
Noninterest income decreasedincreased by $3.9$14.8 million, or 2.2%8.3%, to $193.2 million for the year ended December 31, 2021 from $178.4 million for the year ended December 31, 2020 from $182.3 million for the year ended December 31, 2019.2020. The decreaseincrease was primarily due to a $5.7$7.0 million decreaseincrease in interest rate swap income, a $5.5 million decrease in service charges on deposit accounts, a $1.7 million decrease in gains on sales of securities available for sale, net, and a $1.3$3.5 million decreaseincrease in trading securities gains, net,trust and investment advisory fees, which were partially offset by a $6.3$3.5 million increasedecrease in net gains on salesresulting from the sale of mortgage loans held for sale and a $3.9 million increase in insurance commissions.sale.
Interest rate swap income decreasedincreased primarily as a result of lower volume. In addition, the unfavorablea favorable mark-to-market adjustment was greater during the year ended December 31, 2020 compared to the year ended December 31, 2019 due to the current interest rate and economic environment.
Deposit service charges decreasedTrust and investment advisory fees increased primarily as a result of reduced overdraft charges as a result of lower volume due tohigher asset values associated with the COVID-19 pandemic.
Gains on securities available for sale decreased due to fewer sales during the year ended December 31, 2020, compared to the year ended December 31, 2019.
Trading securities gains decreased due to our exit from the capital markets business during the year ended December 31, 2019.principal assets in customers’ accounts.
Net gains on salesresulting from the sale of mortgage loans held for sale increaseddecreased primarily due to the low interest rate environment.
Insurance commissions increased primarilya combination of fewer residential real estate loans originated as a resultheld for sale as we designate more residential mortgage loans originated as held for investment and increases in market rates of an increase in our profit-sharing revenues and commissions.interest.
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Noninterest Expense
The following table sets forth information regarding noninterest expense for the periods shown:
Noninterest Expense
For the Year Ended December 31,ChangeFor the Year Ended December 31,Change
20202019Amount%20212020Amount%
(Dollars in thousands)(Dollars in thousands)
Salaries and employee benefitsSalaries and employee benefits$261,827 $252,238 $9,589 3.8 %Salaries and employee benefits$295,916 $261,827 $34,089 13.0 %
Office occupancy and equipmentOffice occupancy and equipment33,796 36,458 (2,662)(7.3)%Office occupancy and equipment40,465 33,796 6,669 19.7 %
Data processingData processing45,259 45,939 (680)(1.5)%Data processing50,839 45,259 5,580 12.3 %
Professional servicesProfessional services18,902 15,958 2,944 18.4 %Professional services24,477 18,902 5,575 29.5 %
Charitable contributionsCharitable contributions95,272 12,905 82,367 638.3 %Charitable contributions— 95,272 (95,272)(100.0)%
MarketingMarketing8,879 9,619 (740)(7.7)%Marketing8,741 8,879 (138)(1.6)%
Operational lossesOperational losses7,786 2,493 5,293 212.3 %
Loan expensesLoan expenses6,727 4,593 2,134 46.5 %Loan expenses6,516 6,727 (211)(3.1)%
FDIC insuranceFDIC insurance3,734 1,878 1,856 98.8 %FDIC insurance4,226 3,734 492 13.2 %
Amortization of intangible assetsAmortization of intangible assets2,857 3,542 (685)(19.3)%Amortization of intangible assets2,512 2,857 (345)(12.1)%
OtherOther27,670 29,554 (1,884)(6.4)%Other2,478 25,177 (22,699)(90.2)%
Total noninterest expenseTotal noninterest expense$504,923 $412,684 $92,239 22.4 %Total noninterest expense$443,956 $504,923 $(60,967)(12.1)%
The Company recorded merger and acquisition expenses of $35.5 million during the year ended December 31, 2021 related to the Century acquisition. These merger and acquisition expenses were included in the following line items of the consolidated statements of income:
Century Merger & Acquisition Expenses
For the Year Ended December 31, 2021
(In thousands)
Salaries and employee benefits$15,947 
Office occupancy and equipment7,198 
Data processing1,286 
Professional services9,223 
Other1,802 
Total merger and acquisition expenses$35,456 
Noninterest expense increaseddecreased by $92.2$61.0 million, or 22.4%12.1%, to $444.0 million during the year ended December 31, 2021 from $504.9 million during the year ended December 31, 2020 from $412.72020. The decrease was primarily due to a $95.3 million decrease in charitable contributions and a $24.5 million decrease in other noninterest expenses, excluding merger and acquisition expenses. Partially offsetting these decreases were $35.5 million in merger and acquisition expenses, for which there were none during the year ended December 31, 2019. The increase was primarily due to2020, an $82.4 million increase in charitable contributions, a $9.6 million increase in salaries and employee benefits of $18.1 million, excluding merger and a $2.9 millionacquisition expenses, and an increase in professional services.operational losses of $5.3 million.
Charitable contributions increased primarilydecreased as a result of athe Company made no contributions during the year ended December 31, 2021 following the Company’s $91.3 million stock contribution to the Eastern Bank Charitable Foundation made in connection with the Company's IPO during the year ended December 31, 2020.
Other noninterest expenses, excluding merger and acquisition expenses, decreased primarily due to reduced costs associated with the conversion of each of our noncontributory, defined benefit plan (“Defined Benefit Plan”) and Benefit Equalization Plan (“BEP”) from a traditional final average earnings plan design to a cash balance plan design, which occurred in the fourth quarter of 2020 and was effective as of November 1, 2020. In addition, other noninterest expenses, excluding merger and acquisition expenses, decreased due to a reduction in impairment charges taken on certain tax credit investments. Non-service cost expenses for the Defined Benefit Plan and the BEP decreased by $13.0 million and $2.1 million, respectively, for the year ended December 31, 2021 compared to the year ended December 31, 2020. Impairment charges taken on certain tax credit investments decreased primarily due to write-downs taken of $10.8 million on certain tax credit investments accounted for under the equity method of accounting during the year ended December 31, 2020, which was primarily composed of a $7.6
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million impairment charge reflecting management’s estimate of the future benefit of the investments. During the year ended December 31, 2021 we recorded a net recovery of impairment charges of $0.2 million. For additional information on this impairment charge see Note 13, “Low Income Housing Tax Credits and Other Tax Credit Investments” within the Notes to the Consolidated Financial Statements included in Item 8 in this Annual Report on Form 10-K.
Merger and acquisition expenses were $35.5 million and resulted from our acquisition of Century which we completed on November 12, 2021. No such expenses were incurred during the year ended December 31, 2020 as there were no acquisitions. For additional information on our acquisition of Century, see Note 3, “Mergers and Acquisitions” within the Notes to the Consolidated Financial Statements included in Item 8 in this Annual Report on Form 10-K.
Salaries and employee benefits increased primarily as a result of an increase of $7.1 million in salaries and commissions as well as increasesESOP expense, for which fewer expenses were incurred during the year ended December 31, 2020, in other compensation duewhich the ESOP was established in October of such year. Also contributing to the payment of COVID-19 premiums for employees working onsiteincrease were pension service costs which increased $6.9 million from the year ended December 31, 2020 which resulted from an increase in the projected retirement benefits earned by plan participants during the COVID-19 pandemic.year ended December 31, 2021. The higher pension service costs were more than offset by a decrease in the non-service cost components of net periodic pension expense for the Defined Benefit Plan and the BEP, as discussed further above.
Professional servicesOperational losses increased primarily as a result of costsan accrual of $3.3 million during the year ended December 31, 2021 for legal expenses associated with our IPO that are indirectlythe preliminary settlement of the putative consumer class action litigation matters related to the IPOoverdraft and were not recorded as a reduction of capital, and higher legal costs related to corporate-related matters.non-sufficient funds fees.
Income Taxes
We recognize the tax effect of all income and expense transactions in each year’s consolidated statements of income, regardless of the year in which the transactions are reported for income tax purposes. The following table sets forth information regarding our tax provision and applicable tax rates for the periods indicated:
Tax Provision and Applicable Tax Rates
For the Year Ended December 31,For the Year Ended December 31,
2020201920212020
(Dollars in thousands)(Dollars in thousands)
Combined federal and state income tax provisionsCombined federal and state income tax provisions$13,163 $39,481 Combined federal and state income tax provisions$34,047 $13,163 
Effective income tax ratesEffective income tax rates36.7 %22.6 %Effective income tax rates18.0 %36.7 %
Blended statutory tax rateBlended statutory tax rate28.1 %28.1 %Blended statutory tax rate28.1 %28.1 %
Income tax expense decreasedincreased by $26.3$20.9 million or 66.7%, to $34.0 million in the year ended December 31, 2021 from $13.2 million in the year ended December 31, 2020 from $39.5 million in the year ended December 31, 2019.2020. The decreaseincrease in income tax expense and increase in the effective tax ratewas due primarily to higher pre-tax income during the year ended December 31, 20202021 compared to the year ended December 31, 2019 was primarily due to lower income before income tax expense, increasing2020, which lessened the impact on the effective rate related to favorable permanent differences, including investment tax credits and tax-exempttax exempt income. The reduction in income tax expensePartially offsetting this increase was a release of $11.3 million related to lower income before income tax expense was partially offset by the establishmenta valuation allowance of a $12.0 million, valuation allowanceestablished as of December 31, 2020 against the Company'sour charitable contribution carryover deferred tax asset.asset in connection with our 2020 charitable contribution to the Foundation. For additional information related to the Company’s income taxes see Note 12, “Income Taxes” and Note 13, “Low Income Housing Tax Credits and Other Tax Credit Investments” within the Notes to the Consolidated Financial Statements included in Item 8 in this Annual Report on Form 10-K.
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Financial Position and Results of Operations of our Business Segments
As of and for the Year Ended December 31,As of and for the Year Ended December 31,
2020201920212020
Banking
Business
Insurance
Agency
Business
Other/
Eliminations
TotalBanking
Business
Insurance
Agency
Business
Other/
Eliminations
TotalBanking
Business
Insurance
Agency
Business
Other/
Eliminations
TotalBanking
Business
Insurance
Agency
Business
Other/
Eliminations
Total
(Dollars in thousands)(Dollars in thousands)
Net interest incomeNet interest income$401,251 $— $— $401,251 $411,264 $— $— $411,264 Net interest income$429,827 $— $— $429,827 $401,251 $— $— $401,251 
Provision for loan losses38,800 — — 38,800 6,300 — — 6,300 
(Release of) provision for allowance for loan losses(Release of) provision for allowance for loan losses(9,686)— — (9,686)38,800 — — 38,800 
Net interest income after provision for loan lossesNet interest income after provision for loan losses362,451 — — 362,451 404,964 — — 404,964 Net interest income after provision for loan losses439,513 — — 439,513 362,451 — — 362,451 
Noninterest incomeNoninterest income82,334 96,739 (700)178,373 89,840 92,705 (246)182,299 Noninterest income96,376 97,168 (389)193,155 82,334 96,739 (700)178,373 
Noninterest expenseNoninterest expense431,705 77,806 (4,588)504,923 337,323 79,043 (3,682)412,684 Noninterest expense365,410 82,780 (4,234)443,956 431,705 77,806 (4,588)504,923 
Income before provision for income taxesIncome before provision for income taxes13,080 18,933 3,888 35,901 157,481 13,662 3,436 174,579 Income before provision for income taxes170,479 14,388 3,845 188,712 13,080 18,933 3,888 35,901 
Income tax provisionIncome tax provision7,870 5,293 — 13,163 35,542 3,939 — 39,481 Income tax provision29,994 4,053 — 34,047 7,870 5,293 — 13,163 
Net incomeNet income$5,210 $13,640 $3,888 $22,738 $121,939 $9,723 $3,436 $135,098 Net income$140,485 $10,335 $3,845 $154,665 $5,210 $13,640 $3,888 $22,738 
Total assetsTotal assets$15,831,175 $200,216 $(67,201)$15,964,190 $11,515,117 $165,965 $(52,307)$11,628,775 Total assets$23,376,521 $204,768 $(69,161)$23,512,128 $15,831,175 $200,216 $(67,201)$15,964,190 
Total liabilitiesTotal liabilities$12,547,838 $55,501 $(67,201)$12,536,138 $10,046,189 $34,740 $(52,307)$10,028,622 Total liabilities$20,125,218 $49,719 $(69,161)$20,105,776 $12,547,838 $55,501 $(67,201)$12,536,138 
Banking Segment
Average interest-earning assets increased $2.2$3.9 billion, or 21.2%30.7%, to $16.7 billion for the year ended December 31, 2021 from $12.8 billion as offor the year ended December 31, 2020, reflecting the addition of Century assets and the purchase of investment securities representing the investment of the proceeds from $10.5our October 2020 IPO. Our acquisition of Century closed on November 12, 2021 and added approximately $6.6 billion as of December 31, 2019, and average total loans, our largest category ofin interest-earning assets. The increase in average interest-earning assets increased $702.9 million, or 7.9%,resulted in an increase in interest income and was partially offset by a decline in market rates of interest. For additional discussion, refer to $9.7 billion as of December 31, 2020 compared to $8.9 billion as of December 31, 2019.the earlier “Interest and Dividends” section.
Average interest-bearing liabilities increased $648.4 million,$1.6 billion, or 10.3%22.9%, to $8.5 billion for the year ended December 31, 2021 from $6.9 billion as offor the year ended December 31, 2020, from $6.3 billion as of December 31, 2019, andwith average total interest-bearing deposits, our largest category of average interest-bearing liabilities, increased $867.7 million,growing $1.6 billion, or 14.5%23.8%, to $6.9 as of December 31, 2020 compared to $6.0$8.5 billion as of December 31, 2019.2021 compared to $6.9 billion as of December 31, 2020. The increase in average interest-bearing liabilities was more than offset by a reduction in rates paid on deposits resulting in an overall decrease in interest expense. For additional discussion, refer to the earlier “Interest and Dividends” section.
LossesWe recorded a release of allowance for loan losses of $9.7 million for the year ended December 31, 2021, compared to a provision of $38.8 million for the year ended December 31, 2020. Given continued improved economic and credit conditions during the year ended December 31, 2021, we determined that a release of the provision was necessary. For additional discussion, refer to the earlier “Provision for Loan Losses” section.
Gains related to interest rate swaps were $5.6 million for the year ended December 31, 2021 compared to losses of $1.4 million for the year ended December 31, 2020, compared to incomerepresenting an increase of $4.4 million for the year ended December 31, 2019, representing a decrease of 131.7%508.0%. This change was due primarily to a decreasefavorable mark-to-market adjustment which resulted in transactional volume of $4.3 million and an increase in the unfavorable mark-to-market adjustmentincome of $1.5 million.$9.8 million which was partially offset by a decrease of $2.7 million attributable to a decline in transactional volume.
Service charges on deposit accounts decreased by $5.5Trust and investment advisory fees increased $3.5 million or 20.3%, to $21.6 million for the year ended December 31, 2020 compared to $27.0 million for the year ended December 31, 2019. The decrease was primarily due to a decrease in overdraft fees as a result of the COVID-19 pandemic.
Assets under management in our wealth management business increased $336.7 million or 13.1%, to $2.9 billion as of December 31, 2020 from $2.6 billion as of December 31, 2019. Our income related to our asset management business, which we record as noninterest income, increased $1.4 million, or 7.4%, to $21.1 million for the year ended December 31, 2020 compared to $19.7$24.6 million for the year ended December 31, 2019. The increase was due2021 primarily as a result of higher asset values associated with the principal assets in customers’ accounts. Assets under management as of December 31, 2021 were $3.4 billion compared to the fees we earned, which are largely based upon asset values.$2.9 billion as of December 31, 2020.
Gains on sales of mortgage loans held for sale, net, increased by $6.3 million, or 788.8%,Noninterest expense decreased during the year ended December 31, 2021 compared to $7.1 million for the year ended December 31, 2020 comparedprimarily due to $0.8 million forcharitable contributions which decreased as no contributions were made during the year ended December 31, 2019. The increase was due to increased volume due2021 following the our $91.3 million stock contribution to the low interest rate environment.Eastern Bank Foundation made in connection with our IPO during the year ended December 31, 2020. This decrease was partially offset by costs associated with our acquisition of Century of $35.5 million. For additional discussion, refer to the earlier “Noninterest Expense” section.
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Insurance Agency Segment
Noninterest income related to our insurance agency business increased by $4.0remained relatively consistent with a slight increase of $0.4 million, or 4.4%0.4%, to $97.2 million during the year ended December 31, 2021 from $96.7 million during the year ended December 31, 2020 from $92.72020.
Noninterest expense related to our insurance agency business increased $5.0 million, or 6.4%, to $82.8 million during the year ended December 31, 2019. The increase was driven primarily by an increase in recurring commissions of $3.6 million due to organic growth as well as a $1.2 million non-recurring item, and an increase in our combined negotiated commission and profit sharing income of $0.8 million, partially offset by a $0.3 million decrease in income2021 from investments held in rabbi trusts.
Expenses related to our insurance agency business decreased $1.2 million, or 1.6%, to $77.8 million during the year ended December 31, 2020, from $79.0 million during the year ended December 31, 2019, due to decreasesincreases in
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amortization of intangible assets, printing and supplies, and salaries, wages and benefits partially offset by an increaseto employees in data processing services.this business unit.
Critical Accounting Policies and Estimates
Our discussion and analysis of our financial condition and results of operations is based upon our Consolidated Financial Statements, which have been prepared in accordance with GAAP. The preparation of these financial statements requires us to make estimates, judgments and assumptions that affect the reported amounts of assets and liabilities and the disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of income and expenses during the reporting periods. On an ongoing basis, we evaluate our estimates and assumptions. Our actual results could differ from these estimates.
While our significant accounting policies are discussed in detail in Note 2, “Summary of Significant Accounting Policies” within the Notes to the Consolidated Financial Statements included in Item 8 in this Annual Report on Form 10-K, we believe that the following accounting policies are those most critical to the judgments and estimates used in the preparation of our financial statements.
Allowance for Loan Losses. The allowance for creditloan losses is the amount estimated by us as necessary to absorb loan losses incurred in the loan portfolio that are probable and reasonably estimable at the balance sheet date. The amount of the allowance is based on significant judgments and estimates, and the ultimate losses may vary from such estimates as more information becomes available or conditions change. The methodology for determining the allowance for creditloan losses is considered a critical accounting policy due to the high degree of judgement involved in determining the risk characteristics of the loan portfolio, subjectivity of assumptions used and the potential for changes in the economic environment that could result in changes to the amount of the recorded allowance for loan losses. Additionally, various regulatory agencies, as an integral part of the regulatory examination process, periodically assess the appropriateness of the allowance for loan losses and may require us to increase the provision for loan losses or recognize further loan charge-offs, in accordance with GAAP.
The allowance for creditloan losses is evaluated at least quarterly. While we use current information in establishing the allowance for losses, future adjustments to the allowance may be necessary if economic conditions or conditions relative to borrowers differ substantially from the assumptions used in making the evaluation. We use a methodology to systematically estimate the amount of credit loss incurred in the portfolio. Commercial real estate, commercial construction, commercial and industrial, and business banking loans are evaluated using a loan rating system, historical losses and other factors which form the basis for estimating incurred losses. Portfolios of more homogeneous populations of loans, including residential mortgages and consumer loans, are analyzed as groups using delinquency ratios, historical loss experience and charge-offs.
The allowance consists of specific and general components. The specific component relates to loans that are deemed to be impaired. For impaired loans, an allowance is established when the discounted cash flows (or collateral value or observable market price) of the loan is lower than the carrying value of the loan. The general component covers non-impaired, non-classified loans and is based on historical loss experience adjusted for qualitative factors. Through December 31, 2021, we followed the incurred loss methodology for determining our allowance for loan loss. We adopted the CECL standard effective January 1, 2022.
For additional information on our allowance for loan losses, refer to Note 5, “Loans and Allowance for Loan Losses” within the Notes to the Consolidated Financial Statements included in Item 8 in this Annual Report on Form 10-K.
Income Taxes. We account for income taxes by establishing deferred tax assets and liabilities for the temporary differences between the accounting basis and the tax basis of our assets and liabilities at enacted tax rates. We make significant judgments regarding the amount and timing of recognition of deferred tax assets and liabilities. This requires subjective projections of future taxable income resulting from interest on loans and securities, as well as noninterest income. A valuation allowance is established if it is considered more likely than not that all or a portion of the deferred tax assets will not be realized. Interest and penalties paid on the underpayment of income taxes are classified as income tax expense.
We periodically evaluate the potential uncertainty of our tax positions as to whether it is more likely than not its position would be upheld upon examination by the appropriate taxing authority. The tax position is measured at the largest amount of benefit that we believe is greater than 50% likely of being realized upon settlement.
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For additional information on our income taxes, refer to Note 12, “Income Taxes” within the Notes to the Consolidated Financial Statements included in Item 8 in this Annual Report on Form 10-K.
Goodwill and Other Intangibles. We evaluate goodwill for impairment at least annually, or more often if warranted, using a quantitative impairment approach. The quantitative impairment testing compares book value to fair value of the reporting unit. If book value exceeds fair value, an impairment is charged to earnings and allocated to the appropriate reporting unit.
We evaluate other intangible assets, all of which are definite-lived, for impairment whenever there is an indication of impairment, and we evaluate annually the remaining useful lives of those intangible assets. We amortize other intangible assets over their respective estimated useful lives.
For additional information on our goodwill and other intangibles, refer to Note 8, “Goodwill and Other Intangibles” within the Notes to the Consolidated Financial Statements included in Item 8 in this Annual Report on Form 10-K.
Securities. Debt securities are classified at the time of purchase as either “trading,” “available for sale,” or “held to maturity.” Equity securities are measured at fair value with changes in the fair value recognized through net income.
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We evaluate impaired securities for other-than-temporary impairment (“OTTI”) at least on a quarterly basis, and more frequently when economic or market concerns warrant such evaluation. Consideration is given to the length of time and the extent to which the fair value has been less than cost, current market conditions, the financial condition and near-term prospects of the issuer, performance of collateral underlying the securities, the ratings of the individual securities, the interest rate environment, our intent to sell the security or whether it is more likely than not that we will be required to sell the debt security before its anticipated recovery, as well as other qualitative factors. The term other-than-temporary impairment is not intended to indicate that the decline is permanent. It indicates that the prospects for near-term recovery are not necessarily favorable or that there is a lack of evidence to support fair values greater than or equal to the carrying value of the investment.
If a decline in fair value below the amortized cost basis of an investment is judged to be other than temporary, the investment is written down to fair value. The portion of the impairment related to credit losses is included in net income, and the portion of the impairment related to other factors is included in other comprehensive income. Gains and losses on sales of securities are recognized at the time of sale on the specific-identification basis.
For additional information on our investment securities, refer to Note 3, “Securities” and Note 20, “Fair Value of Assets and Liabilities” within the Notes to the Consolidated Financial Statements included in Item 8 in this Annual Report on Form 10-K.
Pension and other Post Retirement Benefit Plans. We provide pension benefits for employees using a noncontributory, defined benefit plan, through membership in the Savings Banks Employees Retirement Association ("SBERA").SBERA. Effective November 1, 2020, the defined benefit planDefined Benefit Plan was amended to convert the plan from a traditional final average earnings plan design to a cash balance plan design. Benefits earned under the final average earnings plan design were frozen at October 31, 2020. Starting November 1, 2020, future benefits are earned under the cash balance plan design. Our employees become eligible after attaining age 21 and one year of service. Under the final average earnings plan design, benefits became fully vested after three years of eligible service for individuals employed on or before October 31, 1989. For individuals employed subsequent to October 31, 1989 and who were already in the Defined Benefit Plan as of November 1, 2020, benefits became fully vested after five years of eligible service. Under the cash balance plan design, benefits become fully vested after three years of eligible service. Our annual contribution to the plan is based upon standards established by the Pension Protection Act. The contribution is based on an actuarial method intended to provide not only for benefits attributable to service to date, but also for those expected to be earned in the future.
Plan assets are invested in various investment funds and held at fair value which generally represents observable market prices. Pension liability is determined based on the actuarial cost method factoring in assumptions such as salary increases, expected retirement date, mortality rate, and employee turnover. The actuarial cost method used to compute the pension liabilities and related expense is the projected unit credit method. The projected benefit obligation is principally determined based on the present value of the projected benefit distributions at an assumed discount rate (which is the rate at which the projected benefit obligation could be effectively settled as of the measurement date). The discount rate which is utilized is determined using the spot rate approach whereby the individual spot rates on the Financial Times and Stock Exchange (“FTSE”) above-median yield curve are applied to each corresponding year’s projected cash flow used to measure the respective plan’s service cost and interest cost. Periodic pension expense (or income) includes service costs, interest costs based on the assumed discount rate, the expected return on plan assets, if applicable, based on the market value of assets and amortization of actuarial gains and losses. Net period benefit cost excluding service cost is included within other noninterest expense in the consolidated statements of income. Service cost is included in salaries and employee benefits in the consolidated statements of income. The amortization of actuarial gains and losses for the Defined Benefit Supplemental Executive Retirement Plan ("(“DB SERP"SERP”) and Outside Directors' Retainer Continuance Plan (“ODRCP”) is determined using the 10%
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corridor minimum amortization approach and is taken over the average remaining future service of the plan participants for the ODRCP, and over the average remaining future life expectancy of plan participants for the DB SERP. The amortization of actuarial gains and losses for the Defined Benefit Plan and Benefit Equalization Plan (“BEP”) isBEP are determined without using the 10% corridor minimum amortization approach and is taken over the average remaining future service of the plan participants. The overfunded or underfunded status of the plans is recorded as an asset or liability on the consolidated balance sheets, with changes in that status recognized through other comprehensive income, net of related taxes. Funded status represents the difference between the projected benefit obligation of the plan and the market value of the plan’s assets.
For additional information on our employee benefit plans, refer to Note 16, “Employee Benefits” within the Notes to the Consolidated Financial Statements included in Item 8 in this Annual Report on Form 10-K.
Derivative Financial Instruments. Derivative instruments are carried at fair value in our financial statements. The accounting for a derivative instrument is determined by whether it has been designated and qualifies as part of a hedging relationship, and further, by the type of hedging relationship. Our derivative instruments that qualify for hedge accounting are classified as cash flow hedges (i.e., hedging the exposure to variability in expected future cash flows associated with a recognized asset or liability, or a forecasted transaction). Our derivative instruments not designated as hedging instruments include interest rate swaps, foreign exchange contracts offered to commercial customers to assist them in meeting their financing and investing objectives for their risk management purposes, and risk participation agreements entered into as financial guarantees of performance on customer-related interest rate swap derivatives. The interest rate and foreign exchange risks associated with customer interest rate swaps and foreign exchange contracts are mitigated by entering into similar derivatives having offsetting terms with correspondent bank counterparties.
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Table of ContentsFor additional information on our derivatives, refer to

Note 18, “Derivative Financial Instruments”
and Note 19, “Balance Sheet Offsetting” within the Notes to the Consolidated Financial Statements included in Item 8 in this Annual Report on Form 10-K.
Fair Value Measurements. “Fair value” is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. We estimate the fair value of ain recording acquisition transactions and for financial instrumentinstruments and any related asset impairment using a variety of valuation methods. For acquisition transactions, the Company uses quotable market prices or observable data when possible in valuing acquired assets and liabilities. Where financial instruments are actively traded and have quoted market prices, quoted market prices as of the measurement date are used for fair value. When the financial instruments are not actively traded, other observable market inputs, such as quoted prices of securities with similar characteristics, quoted prices in markets that are not active or other inputs that are observable or can be corroborated by observable market data, may be used, if available, to determine fair value. When observable market prices do not exist, we estimate fair value. These estimates are subjective in nature and imprecision in estimating these factors can impact the amount of revenue or loss recorded. To the extent that valuation is based on models or inputs that are less observable or unobservable in the market, the determination of fair value requires more judgment. Accordingly, the degree of judgment we exercise in determining fair value is greatest for instruments categorized in Level 3.
For additional information on our fair value measurements, refer to Note 20, “Fair Value of Assets and Liabilities” within the Notes to the Consolidated Financial Statements included in Item 8 in this Annual Report on Form 10-K.
Recent Accounting Pronouncements
In June 2016, the Financial Accounting Standards Board (the “FASB”)FASB issued ASU 2016-13, Financial Instruments–Credit Losses on Financial Instruments and relevant amendments (Topic 326) (“ASU 2016-13”). This update was created to replace the current GAAP method of calculating credit losses. Specifically, the standard replaces the existing incurred loss impairment guidance by requiring immediate recognition of expected credit losses. For financial assets carried at amortized cost that are held at the reporting date (including trade and other receivables, loans and commitments, held-to-maturity debt securities and other financial assets), credit losses are measured based on historical experience, current conditions and reasonable supportable forecasts. The standard also amends existing impairment guidance for available for sale securities, in which credit losses will be recorded as an allowance versus a write-down of the amortized cost basis of the security. It will also allow for a reversal of impairment loss when the credit of the issuer improves. The guidance requires a cumulative effect of the initial application to be recognized in retained earnings at the date of initial application.
In November 2018, the FASB issued ASU 2018-19, Codification Improvements to Topic 326, Financial Instruments – Credit Losses (Topic 326) (“ASU 2018-19”). The amendments in Update No.ASU 2018-19 were intended to clarify that receivables arising from operating leases are not within the scope of Subtopic 326-20. Instead, impairment of receivables arising from operating leases should be accounted for in accordance with Topic 842, Leases.Leases. In November 2019, the FASB issued ASU 2019-11, Codification Improvements to Topic 326, Financial Instruments – Credit Losses. This update requires entities to include expected recoveries of the amortized cost basis previously written off or expected to be written off in the valuation
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account for purchased financial assets with credit deterioration. In addition, the amendments in this update clarify and improve various aspects of the guidance for ASU 2016-13.
For public entities that meet the definition of a U.S. Securities and Exchange Commission (“SEC”)an SEC filer (excluding smaller reporting entities) the guidance is effective for annual reporting periods beginning after December 15, 2019. Early adoption is permitted for all entities as of the fiscal years beginning after December 15, 2018. For all other entities, the guidance is effective for annual reporting periods beginning after December 15, 2022, including interim periods within those fiscal years.
The Company, which currently qualifies asOn March 27, 2020, the Coronavirus Aid, Relief, and Economic Security Act (the “CARES Act”) was enacted in response to the COVID-19 pandemic in the United States. to provide economic relief measures including the option to defer adoption of ASU 2016-13 to the earlier of the ending of the national emergency declaration related to the COVID-19 crisis or December 31, 2020. On December 27, 2020, the Consolidated Appropriations Act (the “Appropriations Act”) was enacted to fund the federal government through their fiscal year, extend certain expiring tax provisions and provide additional emergency relief to individuals and businesses related to the COVID-19 pandemic in the United States. Included within the provisions of the Appropriations Act is an emerging growth company (“EGC”) underextension of the JOBS Act, anticipates adopting this standard onadoption date for ASU 2016-13 from December 31, 2020 to the earlier of January 1, 2022 and is currently assessingor 60 days after the impact ofdate on which the adoption of this standard on its Consolidated Financial Statements. To date,COVID-19 national emergency terminates.
Effective January 1, 2022, the Company has been assessing the key differences and gaps between its current allowance methodology and model and those it is considering using upon adoption. The Company has contracted with a vendor and is currently assessing the adequacy of existing loss data and developing models for default and loss estimates. While currently unable to reasonably estimate the impact of adoptingadopted ASU 2016-13, it is expected that the impact of adoption will be influenced by the composition, characteristics and quality of the loan and securities portfolios as well as the prevailing economic conditions and forecasts as of the adoption date.2016-13.
For a description of recent accounting pronouncements that may affect our financial position or results of operations, refer to Note 2, “Summary of Significant Accounting Policies” within the Notes to the Consolidated Financial Statements included in Item 8 in this Annual Report on Form 10-K.
Off-Balance Sheet Arrangements
We are a party to financial instruments with off-balance sheet risk in the normal course of business to meet the financing needs of our customers. The financial instruments include commitments to originate loans, unused lines of credit, unadvanced portions of construction loans and standby letters of credit, all of which involve elements of credit and interest rate risk in excess of the amount recognized in the consolidated balance sheets. Our exposure to credit loss is represented by the contractual amount of the instruments. We use the same credit policies in making commitments as we do for on-balance sheet instruments.
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At December 31, 2020, we had $3.8 billion of commitments to originate loans, comprised of $2.3 billion of commitments under commercial loans and lines of credit (including $292.5 million of unadvanced portions of construction loans), $1.2 billion of commitments under home equity loans and lines of credit, $210.2 million in overdraft coverage commitments, $98.5 million of unfunded commitments related to residential real estate loans and $19.2 million in other consumer loans and lines of credit. In addition, at December 31, 2020, we had $60.2 million in standby letters of credit outstanding. We also had $41.2 million in forward commitments to sell loans.
Management of Market Risk
General. Market risk is the sensitivity of income to changes in interest rates, foreign exchange rates, commodity prices and other market-driven rates or prices. Interest rate sensitivity is the most significant market risk to which we are exposed. Interest rate risk is the sensitivity of income to changes in interest rates. Changes in interest rates, as well as fluctuations in the level and duration of assets and liabilities, affect net interest income, our primary source of income. Interest rate risk arises directly from our core banking activities. In addition to directly impacting net interest income, changes in the level of interest rates can also affect the amount of loans originated, the timing of cash flows on loans and securities, and the fair value of securities and derivatives, as well as other effects. The primary goal of interest rate risk management is to control this risk within limits approved by the Risk Management Committee of our Board of Directors.
These limits reflect our tolerance for interest rate risk over both short-term and long-term horizons. We attempt to manage interest rate risk by identifying, quantifying, and where appropriate, hedging its exposure. If assets and liabilities do not re-price simultaneously and in equal volume, the potential for interest rate exposure exists. Our objective is to maintain stability in the growth of net interest income through the maintenance of an appropriate mix of interest-earning assets and interest-bearing liabilities and, when necessary and within limits that management determines to be prudent, through the use of off-balance sheet hedging instruments such as interest rate swaps, floors and caps.
Net Interest Income. We analyze our sensitivity to changes in interest rates through a net interest income model. We estimate what our net interest income would be for a 12-month period assuming no changes in interest rates. We then calculate what the net interest income would be for the same period under the assumption that the U.S. Treasury yield curve increases or decreases instantaneously by +200, +300, +400 and -100 basis point increments, with changes in interest rates representing immediate and permanent, parallel shifts in the yield curve. A basis point equals one-hundredth of one percent, and 100 basis points equals one percent. An increase in interest rates from 3% to 4% would mean, for example, a 100 basis point increase in the “Changes in Interest Rates” column in the table below. The model requires that interest rates remain positive for all points along the yield curve for each rate scenario which may preclude the modeling of certain falling rate scenarios during periods of lower market interest rates. The relatively low level of interest rates prevalent at December 31, 2021 and 2020 precluded the modeling of certain falling rate scenarios, includingscenarios. We do not model negative interest rates.rate scenarios.
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The tables below set forth, as of December 31, 20202021 and 2019,2020, the calculation of the estimated changes in our net interest income on an FTE basis that would result from the designated immediate changes in the U.S. Treasury yield curve.
Interest Rate Sensitivity
As of December 31, 2020As of December 31, 2021
Change in
Interest Rates
(basis points) (1)
Change in
Interest Rates
(basis points) (1)
Net Interest
Income Year 1
Forecast
Year 1
Change from
Level
Change in
Interest Rates
(basis points) (1)
Net Interest
Income Year 1
Forecast
Year 1
Change from
Level
(Dollars in thousands)(Dollars in thousands)
400400$571,842 50.0%400$663,207 30.2%
300300524,847 37.7%300624,384 22.6%
200200478,307 25.5%200586,319 15.1%
FlatFlat381,259 —%Flat509,379 —%
(100)(100)362,186 (5.0)%(100)479,489 (5.9)%
As of December 31, 2019As of December 31, 2020
Change in
Interest Rates
(basis points) (1)
Change in
Interest Rates
(basis points) (1)
Net Interest
Income Year 1
Forecast
Year 1
Change from
Level
Change in
Interest Rates
(basis points) (1)
Net Interest
Income Year 1
Forecast
Year 1
Change from
Level
(Dollars in thousands)(Dollars in thousands)
400400$433,300 5.2%400$571,842 50.0%
300300428,186 4.0%300524,847 37.7%
200200422,881 2.7%200478,307 25.5%
FlatFlat411,704 —%Flat381,259 —%
(100)(100)395,697 (3.9)%(100)362,186 (5.0)%
(1)Assumes an immediate uniform change in interest rates at all maturities, except in the down 100 basis points scenario, where rates are floored at zero at all maturities.
The tables above indicate that at December 31, 20202021 and 2019,2020, in the event of an instantaneous parallel 200 basis points increase in rates, we would have experienced a 25.5%15.1% and 2.7%25.5% increase, respectively, in net interest income on an FTE basis, and in the event of an instantaneous 100 basis points decrease in interest rates, we would have experienced a 5.0%5.9% and a 3.9%5.0% decrease at December 31, 20202021 and 2019,2020, respectively, in net interest income, on an FTE basis. Management may use interest rate derivative financial instruments, within internal policy guidelines, to manage interest rate risk as part of our asset/liability strategy. These derivatives provide significant protection against falling interest rates.
Economic Value of Equity Analysis. We also analyze the sensitivity of our financial condition in interest rates through our economic value of equity (“EVE”) model. This analysis calculates the difference between the present value of expected cash flows from assets and liabilities assuming various changes in current interest rates.
The table below represents an analysis of our interest rate risk (excluding the effect of our pension plans) as measured by the estimated changes in our EVE model, resulting from an instantaneous and sustained parallel shift in the yield curve (+200, +300, +400 basis points and -100 basis points) at December 31, 20202021 and 2019.2020. The model requires that interest rates remain positive for all points along the yield curve for each rate scenario which may preclude the modeling of certain falling rate scenarios during periods of lower market interest rates. The relatively low level of interest rates prevalent at December 31, 2021 and 2020 precluded the modeling of certain falling rate scenarios, including negative interest rates.
Our earnings are not directly or materially impacted by movements in foreign currency rates or commodity prices. Movements in equity prices may have a modest impact on earnings by affecting the volume of activity or the amount of fees from investment-related business lines.
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EVE Interest Rate Sensitivity
Change in Interest
Rate (basis points) (1)
Estimated EVE (2)As of December 31, 2020EVE as a
Percentage of
Total Assets (3)
Estimated Increase (Decrease) in EVE from Level
AmountPercent
Change in Interest
Rates (basis points) (1)
Change in Interest
Rates (basis points) (1)
Estimated EVE (2)As of December 31, 2021EVE as a
Percentage of
Total Assets (3)
Estimated Increase (Decrease) in EVE from Level
AmountPercent
(Dollars in thousands)(Dollars in thousands)
400400$4,385,795 $452,022 11.5 %29.09 %400$4,573,359 $27,408 0.6 %21.30 %
3003004,297,682 363,909 9.3 %28.06 %3004,565,019 19,068 0.4 %20.80 %
2002004,205,867 272,094 6.9 %27.00 %2004,589,035 43,084 0.9 %20.39 %
FlatFlat3,933,773 — — 24.38 %Flat4,545,951 — — 17.06 %
(100)(100)3,663,432 (270,341)(6.9)%22.65 %(100)4,270,433 (275,518)(6.1)%17.75 %
Change in Interest
Rate (basis points) (1)
Change in Interest
Rate (basis points) (1)
Estimated EVE (2)As of December 31, 2019EVE as a
Percentage of
Total Assets (3)
Change in Interest
Rate (basis points) (1)
Estimated EVE (2)As of December 31, 2020EVE as a
Percentage of
Total Assets (3)
Estimated Increase (Decrease) in EVE from LevelEstimated Increase (Decrease) in EVE from Level
Amount ($)Percent (%)Amount ($)Percent (%)
(Dollars in thousands)(Dollars in thousands)
400400$2,446,754 $14,005 0.6 %22.51 %400$4,385,795 $452,022 11.5 %29.09 %
3003002,453,287 20,538 0.8 %22.11 %3004,297,682 363,909 9.3 %28.06 %
2002002,457,642 24,893 1.0 %21.67 %2004,205,867 272,094 6.9 %27.00 %
FlatFlat2,432,749 — — 20.52 %Flat3,933,773 — — 24.38 %
(100)(100)2,364,175 (68,574)(2.8)%19.54 %(100)3,663,432 (270,341)(6.9)%22.65 %
(1)Assumes an immediate uniform change in interest rates at all maturities, except in the down 100 basis points scenario, where rates are floored at zero at all maturities.
(2)EVE is the discounted present value of expected cash flows from assets, liabilities and off-balance sheet contracts.
(3)Present value of assets represents the discounted present value of incoming cash flows on interest-earning assets.
Liquidity, and Capital Resources, Contractual Obligations, Commitments and Contingencies
Liquidity. Liquidity describes our ability to meet the financial obligations that arise in the normal course of business. Liquidity is primarily needed to meet deposit withdrawals and anticipated loan fundings, as well as current and planned expenditures. We seek to maintain sources of liquidity that are deep and diversified and that may be used during the normal course of business as well as on a contingency basis.
The net proceeds from our IPO significantly increased our liquidity and capital resources at both Eastern Bankshares, Inc. and Eastern Bank. Over time, the initial level of liquidity will be reduced as net proceeds from the stock offeringIPO are used for general corporate purposes, including the funding of loans. Our financial condition and results of operations will bewere enhanced by the net proceeds from the stock offering resultingand resulted in increased net interest-earning assets and net interest and dividend income. However,As previously discussed in “Overview” within this section, on November 12, 2021, we completed our previously announced merger with Century for $641.9 million in cash. Although, the transaction reduced the net proceeds from the IPO, we continue to expect that, due to the increase in equity resulting formfrom the net proceeds raised in our IPO, our return on equity has been and will continue to be adversely affected until we can effectively employdeploy the remaining proceeds of the offering.IPO.
Our primary sources of funds are deposits, principal and interest payments on loans and securities, and proceeds from calls, maturities and sales of securities. While maturities and scheduled amortization of loans and securities are predictable sources of funds, deposit flows and loan prepayments are greatly influenced by general interest rates, economic conditions, and competition. Our most liquid assets are cash and due from banks and securities classified as available for sale. In the future, our liquidity position will be affected by the level of customer deposits and payments, as well as acquisitions, dividends, and stock repurchases in which we may engage. We believe that our existing resources will be sufficient to meet the liquidity and capital requirements of our operations for the foreseeable future.
We participate in the IntraFi Network (formerly “Promontory”), which allows us to provide access to multi-million dollar FDIC deposit insurance protection on customer deposits for consumers, businesses and public entities. We can elect to sell or repurchase this funding as reciprocal deposits from other IntraFi Network banks depending on our funding needs. At December 31, 20202021 and 2019,2020, we had a total of $364.8$520.5 million and $176.3$364.8 million of IntraFi Network one-way sell deposits, respectively. These deposits could have beenAt December 31, 2021 and December 31, 2020, no amounts were repurchased asof previously sold reciprocal depositsdeposits. The additional capacity of $520.5 million and $364.8 million at December 31, 2021 and 2020, respectively, should be considered a source of liquidity.
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Although customer deposits remain our preferred source of funds, maintaining additional back up sources of liquidity is part of our prudent liquidity risk management practices. We have the ability to borrow from the FHLBB. At December 31, 2020,2021, we had $14.6$14.0 million in outstanding advances and the ability to borrow up to an additional $1.6$1.8 billion. We
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also have the ability to borrow from the Federal Reserve Bank of Boston as well as the Paycheck Protection Program Liquidity Facility.Boston. At December 31, 2020,2021, we had a $503.5$456.1 million collateralized line of credit from the Federal Reserve Bank of Boston with no outstanding balance. Additionally, at December 31, 2020 we had $1.0 billion in PPP loans that could have been pledgedthe ability to borrow from the Federal Reserve Paycheck Protection Program Liquidity Facility.Facility (“PPPLF”). The Federal Reserve ended the PPPLF as of July 30, 2021. Accordingly, at December 31, 2021, we no longer had additional capacity under the PPPLF. We had a total of $620.0$790.0 million of discretionary lines of credit at December 31, 2020.2021.
Sources of Liquidity
As of December 31,As of December 31,
2020201920212020
OutstandingAdditional
Capacity
OutstandingAdditional
Capacity
OutstandingAdditional
Capacity
OutstandingAdditional
Capacity
(In thousands)(In thousands)
IntraFi Network depositsIntraFi Network deposits$— $364,794 $93,539 $176,346 IntraFi Network deposits$— $520,461 $— $364,794 
Federal Home Loan Bank (1)Federal Home Loan Bank (1)14,624 1,581,016 18,964 1,822,955 Federal Home Loan Bank (1)14,020 1,839,540 14,624 1,581,016 
Federal Reserve Bank of Boston (2)Federal Reserve Bank of Boston (2)— 503,512 — 636,960 Federal Reserve Bank of Boston (2)— 456,148 — 503,512 
Federal Reserve Paycheck Protection Program Liquidity FacilityFederal Reserve Paycheck Protection Program Liquidity Facility— 1,026,117 — — Federal Reserve Paycheck Protection Program Liquidity Facility— — — 1,026,117 
Unsecured lines of creditUnsecured lines of credit— 620,000 — 555,000 Unsecured lines of credit— 790,000 — 620,000 
Total depositsTotal deposits$14,624 $4,095,439 $112,503 $3,191,261 Total deposits$14,020 $3,606,149 $14,624 $4,095,439 
(1)As of December 31, 2021 and December 31, 2020, loans have been pledged to the FHLBB with a carrying value of $2.4 billion to secure additional borrowing capacity. As of December 31, 2019, loans and securities were pledged to the FHLBB with a carrying value of $1.5$2.6 billion and $0.9$2.4 billion, respectively, to secure additionalour total borrowing capacity.
(2)Loans with a carrying value of $0.9$0.8 billion and $1.0$0.9 billion at December 31, 20202021 and 2019,2020, respectively, have been pledged to the Federal Reserve Bank of Boston resulting in this additional unused borrowing capacity.
We believe that advanced preparation, early detection, and prompt responses can avoid, minimize, or shorten potential liquidity crises. Our Board of Directors and our management’s Asset Liability Committee have put a liquidity contingency plan in place to establish methods for assessing and monitoring risk levels, as well as potential responses during unanticipated stress events. As part of itsour risk management framework, we perform periodic liquidity stress testing to assess our need for liquid assets as well as backup sources of liquidity.
Capital Resources. We are subject to various regulatory capital requirements administered by the Massachusetts Commissioner of Banks, the FDIC and the Federal Reserve (with respect to our consolidated capital requirements). At December 31, 20202021 and 2019,2020, we exceeded all applicable regulatory capital requirements, and were considered “well capitalized” under regulatory guidelines. For additional information regarding our regulatory capital requirements, refer to Note 15, “Minimum Regulatory Capital Requirements” within the Notes to the Consolidated Financial Statements included in Item 8 in this Annual Report on Form 10-K.
Contractual Obligations, Commitments and Contingencies
Contingencies.In the ordinary course of our operations, we enter into certain contractual obligations. Such obligations include data processing services, operating leases for premises and equipment, agreements with respect to borrowed funds and deposit liabilities. The amounts below assume the contractual obligations and commitments will run through the end of the applicable term and, as such, do not include early termination fees or penalties where applicable.
The following table summarizes our short-term (e.g. maturity of one year or less) and long-term (e.g. maturity of greater than one year) contractual obligations, other commitments and contingencies at December 31, 2020.2021.
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Contractual Obligations, Commitments and Contingencies
Less Than One YearOne to Three YearsFour to Five YearsAfter Five YearsTotalOne Year or LessAfter One YearTotal
(In thousands)(In thousands)
Commitments to extend credit (1)Commitments to extend credit (1)$2,051,352 $699,154 $197,111 $871,335 $3,818,952 Commitments to extend credit (1)$1,083,198 $4,092,323 $5,175,521 
Standby letters of creditStandby letters of credit57,938 2,081 202 — 60,221 Standby letters of credit55,424 10,178 65,602 
Operating lease obligationsOperating lease obligations13,801 22,041 10,940 6,299 53,081 Operating lease obligations15,731 38,991 54,722 
FHLB advancesFHLB advances— 1,412 2,309 10,903 14,624 FHLB advances17 14,003 14,020 
Forward commitments to sell loansForward commitments to sell loans41,160 — — — 41,160 Forward commitments to sell loans24,440 — 24,440 
TotalTotal$2,164,251 $724,688 $210,562 $888,537 $3,988,038 Total$1,178,810 $4,155,495 $5,334,305 
(1)Unused commitments that are deemed to be unconditionally cancellable are included in the less than one year category in the above table.
Impact Commitments to extend credit was comprised of Inflation$3.0 billion of commitments under commercial loans and Changing Prices
The financial naturelines of our Consolidated Financial Statementscredit (including $423.2 million of unadvanced portions of construction loans), $1.9 billion of commitments under home equity loans and lines of credit, $197.2 million in overdraft coverage commitments, $38.6 million of unfunded commitments related notes thereto presented elsewhereto residential real estate loans and $59.9 million in this Annual Report on Form 10-K is more clearly affected by changes in interest rates than by inflation. Interest rates do not necessarily fluctuate in the same direction or in the same magnitudeother consumer loans and lines of credit as the prices of goods and services. However, as prices and money supply grow, interest rates are affected by inflationary expectations, which in turn affects our business. The impact on our business is noted in the increase in the size of loan requests with resulting growth in total assets. In addition, operating expenses may increase without a corresponding increase in productivity. There is no precise method to measure the effects of inflation on our Consolidated Financial Statements and related notes thereto presented elsewhere in this Annual Report on Form 10-K. Accordingly, any examination or analysis of the Consolidated Financial Statements and related notes thereto presented elsewhere in this Annual Report on Form 10-K should take into consideration the possible effects of inflation.December 31, 2021.
ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
The information required by this Item is included in Part II, Item 7 of this Annual Report on Form 10-K under the heading “Management of Market Risk.”
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ITEM 8. FINANCIAL STATEMENTS
Report of Independent Registered Public Accounting Firm

To the Shareholders and the Board of Directors of Eastern Bankshares, Inc.

Opinion on the Financial Statements

We have audited the accompanying consolidated balance sheets of Eastern Bankshares, Inc. (the Company) as of December 31, 20202021 and 2019,2020, the related consolidated statements of income, comprehensive income, shareholders'shareholders’ equity and cash flows for each of the three years in the period ended December 31, 2020,2021, and the related notes(collectively (collectively referred to as the “consolidated financial statements”). In our opinion, the consolidated financial statements present fairly, in all material respects, the financial position of the Company at December 31, 20202021 and 2019,2020, and the results of its operations and its cash flows for each of the three years in the period ended December 31, 2020,2021, in conformity with U.S. generally accepted accounting principles.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the Company’s internal control over financial reporting as of December 31, 2021, based on criteria established in Internal Control-Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (2013 framework) and our report dated February 25, 2022 expressed an unqualified opinion thereon.

Basis for Opinion

These financial statements are the responsibility of the Company'sCompany’s management. Our responsibility is to express an opinion on the Company’s financial statements based on our audits. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to error or fraud. Our audits included performing procedures to assess the risks of material misstatement of the financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the financial statements. We believe that our audits provide a reasonable basis for our opinion.

Critical Audit Matters

The critical audit matters communicated below are matters arising from the current period audit of the financial statements that were communicated or required to be communicated to the audit committee and that: (1) relate to accounts or disclosures that are material to the financial statements and (2) involved our especially challenging, subjective, or complex judgements. The communication of critical audit matters does not alter in any way our opinion on the consolidated financial statements, taken as a whole, and we are not, by communicating the critical audit matters below, providing separate opinions on the critical audit matters or on the accounts or disclosures to which they relate.

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Allowance for loan losses
Description of the matter
The Company’s loan portfolio totaled $12.3 billion as of December 31, 2021. As of December 31, 2021, management established an allowance for loan losses of $97.8 million. The allowance for loan losses represents management’s estimate of incurred losses inherent in the loan portfolio at the balance sheet date. As described in Note 2 and Note 5 to the consolidated financial statements, the Company uses both a formula-based approach and an analysis of certain individual loans to develop its allowance for loan losses estimate. As part of developing the formula-based reserve, management considers both the Company’s historical loss experience and qualitative factors to determine the allowance for loan losses. The Company’s qualitative factor methodology considers factors that may impact the loss experience during the incurred loss horizon period, including internal infrastructure factors, external macroeconomic factors, internal credit quality factors and external industry data, all customized to loan pools that include loans with similar characteristics.

Auditing the allowance for loan losses was challenging due to the subjectivity involved in assessing the judgment management applied in determining the adjustments to the formula-based reserve attributable to the qualitative risk factors for the Company’s commercial real estate, commercial and industrial, and residential real estate loan portfolios. Management’s identification and measurement of the qualitative adjustments was highly judgmental and could have a significant effect on the allowance for loan losses.
How we addressed the matter in our audit
We obtained an understanding, evaluated the design, and tested the operating effectiveness of controls over the allowance for loan losses process, which included, among others, controls over management’s review of the adjustments to the formula-based reserve attributable to the qualitative risk factors identified. We also evaluated other key allowance for loan losses controls including the review and approval of calculations used to estimate the allowance for loan losses.

We assessed management’s determination of qualitative risk factors for the Company’s commercial real estate, commercial and industrial, and residential real estate loan portfolios and tested these factors by comparing conclusions reached to independently-obtained third-party data or internally available Company-specific data. We evaluated the measurement of the qualitative adjustments by performing procedures including, among others, recalculating management’s application of qualitative risk factors to the allowance for loan losses calculation in a manner consistent with the Company’s approved allowance for loan losses methodology.

Certain qualitative risk factors including management’s application of external macroeconomic factors and external industry data were more subjective in nature given an increased reliance on management judgement. For these qualitative risk factors, we evaluated the identification and measurement of the qualitative adjustments, including the basis for concluding an adjustment was warranted when considering historical loss experience utilized in the formula-based reserve. Additionally, we considered the existence of new or contrary evidence in evaluating the qualitative risk factors based on macroeconomic or external industry data.
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Fair value of loans recognized as part of the acquisition of Century Bancorp
Description of the matter
In 2021, the Company completed its acquisition of Century Bancorp (Century) for total consideration of $642 million, which was accounted for as a business combination. As disclosed in Note 3 to the consolidated financial statements, the Company recognized acquired loans of $2.9 billion, net of a fair value adjustment of $13.5 million.

Auditing the Company's estimate of the fair value adjustment to acquired loans was complex due to the sensitivity of the fair values to underlying assumptions determined by management in estimating the fair values. With the assistance of an external specialist, the Company utilized a discounted cash flow model to measure the fair values of acquired loans. The most significant judgmental assumptions in measuring the fair values of the acquired loans included the estimates of future credit losses and prepayments along with the application of a market-based discount rate applied to those cash flows. These assumptions were primarily based on market data and the Company’s industry experience. These assumptions are forward looking and could be affected by future economic and market conditions.
How we addressed the matter in our audit
We obtained an understanding, evaluated the design, and tested the operating effectiveness of controls over the Company’s accounting for business combinations. Our tests included controls supporting the recognition and measurement of consideration transferred along with acquired assets and liabilities. We also tested management’s review controls over the assumptions used in the valuation models for acquired loans.

To test the estimated fair values of acquired loans, we involved our valuation specialists to assist with our evaluation of the methodology used by the Company, significant assumptions included in the fair value estimates, and assessment of the competence and objectivity of management’s external specialist.

We assessed the significant assumptions included in the fair value estimates by performing procedures over the estimates of future credit losses and prepayments and the market-based discount rate for the acquired loans.

In our assessment, we considered economic information and historical Company-specific information. We tested, on a sample basis, both the market data and the internally-developed assumptions used by management to calculate the fair values and, on a sample basis, performed independent comparative calculations of the fair value adjustment to the acquired loans.



/s/ Ernst & Young LLP

We have served as the Company’s auditor since 2002
Boston, Massachusetts
March 29, 2021February 25, 2022
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EASTERN BANKSHARES, INC.
CONSOLIDATED BALANCE SHEETS
As of December 31,As of December 31,
2020201920212020
(In thousands)(In thousands)
ASSETSASSETSASSETS
Cash and due from banksCash and due from banks$116,591 $135,503 Cash and due from banks$144,634 $116,591 
Short-term investmentsShort-term investments1,937,479 227,099 Short-term investments1,087,158 1,937,479 
Cash and cash equivalentsCash and cash equivalents2,054,070 362,602 Cash and cash equivalents1,231,792 2,054,070 
Securities:
Trading961 
Available for sale3,183,861 1,508,236 
Total securities3,183,861 1,509,197 
Available for sale securitiesAvailable for sale securities8,511,224 3,183,861 
Loans held for saleLoans held for sale1,140 26 Loans held for sale1,206 1,140 
Loans:Loans:Loans:
Commercial and industrialCommercial and industrial1,995,016 1,642,184 Commercial and industrial2,960,527 1,995,016 
Commercial real estateCommercial real estate3,573,630 3,535,441 Commercial real estate4,522,513 3,573,630 
Commercial constructionCommercial construction305,708 273,774 Commercial construction222,328 305,708 
Business bankingBusiness banking1,339,164 771,498 Business banking1,334,694 1,339,164 
Residential real estateResidential real estate1,370,957 1,428,630 Residential real estate1,926,810 1,370,957 
Consumer home equityConsumer home equity868,270 933,088 Consumer home equity1,100,153 868,270 
Other consumerOther consumer277,780 402,431 Other consumer214,485 277,780 
Total loansTotal loans9,730,525 8,987,046 Total loans12,281,510 9,730,525 
Less: allowance for loan lossesLess: allowance for loan losses(113,031)(82,297)Less: allowance for loan losses(97,787)(113,031)
Less: unamortized premiums, net of unearned discounts and deferred feesLess: unamortized premiums, net of unearned discounts and deferred fees(23,536)(5,565)Less: unamortized premiums, net of unearned discounts and deferred fees(26,442)(23,536)
Net loansNet loans9,593,958 8,899,184 Net loans12,157,281 9,593,958 
Federal Home Loan Bank stock, at costFederal Home Loan Bank stock, at cost8,805 9,027 Federal Home Loan Bank stock, at cost10,904 8,805 
Premises and equipmentPremises and equipment49,398 57,453 Premises and equipment80,984 49,398 
Bank-owned life insuranceBank-owned life insurance78,561 77,546 Bank-owned life insurance157,091 78,561 
Goodwill and other intangibles, netGoodwill and other intangibles, net376,534 377,734 Goodwill and other intangibles, net649,703 376,534 
Deferred income taxes, netDeferred income taxes, net13,229 28,207 Deferred income taxes, net76,535 13,229 
Prepaid expensesPrepaid expenses148,680 61,336 Prepaid expenses179,330 148,680 
Other assetsOther assets455,954 246,463 Other assets456,078 455,954 
Total assetsTotal assets$15,964,190 $11,628,775 Total assets$23,512,128 $15,964,190 
LIABILITIES AND EQUITYLIABILITIES AND EQUITYLIABILITIES AND EQUITY
Deposits:Deposits:Deposits:
DemandDemand$4,910,794 $3,517,447 Demand$7,020,864 $4,910,794 
Interest checking accountsInterest checking accounts2,380,497 1,814,327 Interest checking accounts4,478,566 2,380,497 
Savings accountsSavings accounts1,256,736 971,119 Savings accounts2,077,495 1,256,736 
Money market investmentMoney market investment3,348,898 2,919,360 Money market investment5,525,005 3,348,898 
Certificates of depositCertificates of deposit258,859 329,139 Certificates of deposit526,381 258,859 
Total depositsTotal deposits12,155,784 9,551,392 Total deposits19,628,311 12,155,784 
Borrowed funds:Borrowed funds:Borrowed funds:
Federal funds purchased201,082 
Federal Home Loan Bank advancesFederal Home Loan Bank advances14,624 18,964 Federal Home Loan Bank advances14,020 14,624 
Escrow deposits of borrowersEscrow deposits of borrowers13,425 15,349 Escrow deposits of borrowers20,258 13,425 
Total borrowed fundsTotal borrowed funds28,049 235,395 Total borrowed funds34,278 28,049 
Other liabilitiesOther liabilities352,305 241,835 Other liabilities443,187 352,305 
Total liabilitiesTotal liabilities12,536,138 10,028,622 Total liabilities20,105,776 12,536,138 
Commitments and contingencies (see footnote 16)
Shareholders' Equity
Common shares, $0.01 par value, 1,000,000,000 shares authorized, 186,758,154 shares issued and outstanding at December 31, 20201,868 
Commitments and contingencies (see footnote 17)Commitments and contingencies (see footnote 17)— — 
Shareholders’ EquityShareholders’ Equity
Common shares, $0.01 par value, 1,000,000,000 shares authorized; 186,305,332 and 186,758,154 shares issued and outstanding at December 31, 2021 and 2020, respectivelyCommon shares, $0.01 par value, 1,000,000,000 shares authorized; 186,305,332 and 186,758,154 shares issued and outstanding at December 31, 2021 and 2020, respectively1,863 1,868 
Additional paid in capitalAdditional paid in capital1,854,068 Additional paid in capital1,835,241 1,854,068 
Unallocated common shares held by the Employee Stock Ownership PlanUnallocated common shares held by the Employee Stock Ownership Plan(147,725)Unallocated common shares held by the Employee Stock Ownership Plan(142,709)(147,725)
Retained earningsRetained earnings1,665,607 1,644,000 Retained earnings1,768,653 1,665,607 
Accumulated other comprehensive income, net of taxAccumulated other comprehensive income, net of tax54,234 (43,847)Accumulated other comprehensive income, net of tax(56,696)54,234 
Total shareholders' equity3,428,052 1,600,153 
Total liabilities and equity$15,964,190 $11,628,775 
Total shareholders’ equityTotal shareholders’ equity3,406,352 3,428,052 
Total liabilities and shareholders’ equityTotal liabilities and shareholders’ equity$23,512,128 $15,964,190 
The accompanying notes are an integral part of these Consolidated Financial Statements.
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EASTERN BANKSHARES, INC.
CONSOLIDATED STATEMENTS OF INCOME
For the Year Ended December 31,For the Year Ended December 31,
202020192018202120202019
(In thousands)(In thousands, except per share data)
Interest and dividend income:Interest and dividend income:Interest and dividend income:
Interest and fees on loansInterest and fees on loans$372,152 $402,092 $369,148 Interest and fees on loans$367,585 $372,152 $402,092 
Taxable interest and dividends on available for sale securitiesTaxable interest and dividends on available for sale securities31,825 31,400 31,988 Taxable interest and dividends on available for sale securities58,312 31,825 31,400 
Non-taxable interest and dividends on available for sale securitiesNon-taxable interest and dividends on available for sale securities7,588 8,306 9,585 Non-taxable interest and dividends on available for sale securities7,376 7,588 8,306 
Interest on federal funds sold and other short-term investmentsInterest on federal funds sold and other short-term investments1,757 2,977 3,412 Interest on federal funds sold and other short-term investments1,886 1,757 2,977 
Interest and dividends on trading securitiesInterest and dividends on trading securities242 1,033 Interest and dividends on trading securities— 242 
Total interest and dividend incomeTotal interest and dividend income413,328 445,017 415,166 Total interest and dividend income435,159 413,328 445,017 
Interest expense:Interest expense:Interest expense:
Interest on depositsInterest on deposits11,315 27,301 17,384 Interest on deposits5,167 11,315 27,301 
Interest on borrowingsInterest on borrowings762 6,452 7,738 Interest on borrowings165 762 6,452 
Total interest expenseTotal interest expense12,077 33,753 25,122 Total interest expense5,332 12,077 33,753 
Net interest incomeNet interest income401,251 411,264 390,044 Net interest income429,827 401,251 411,264 
Provision for allowance for credit losses38,800 6,300 15,100 
Net interest income after provision for credit losses362,451 404,964 374,944 
(Release of) provision for loan losses(Release of) provision for loan losses(9,686)38,800 6,300 
Net interest income after (release of) provision for loan lossesNet interest income after (release of) provision for loan losses439,513 362,451 404,964 
Noninterest income:Noninterest income:Noninterest income:
Insurance commissionsInsurance commissions94,495 90,587 91,885 Insurance commissions94,704 94,495 90,587 
Service charges on deposit accountsService charges on deposit accounts21,560 27,043 26,897 Service charges on deposit accounts24,271 21,560 27,043 
Trust and investment advisory feesTrust and investment advisory fees21,102 19,653 19,128 Trust and investment advisory fees24,588 21,102 19,653 
Debit card processing feesDebit card processing fees10,277 10,452 16,162 Debit card processing fees12,118 10,277 10,452 
Interest rate swap (losses) income(1,381)4,362 5,012 
Income (losses) from investments held in rabbi trusts10,337 9,866 (1,542)
Interest rate swap income (losses)Interest rate swap income (losses)5,634 (1,381)4,362 
Income from investments held in rabbi trustsIncome from investments held in rabbi trusts10,217 10,337 9,866 
(Losses) gains on trading securities, net(Losses) gains on trading securities, net(4)1,297 2,156 (Losses) gains on trading securities, net— (4)1,297 
Gains on sales of mortgage loans held for sale, netGains on sales of mortgage loans held for sale, net7,066 795 397 Gains on sales of mortgage loans held for sale, net3,605 7,066 795 
Gains on sales of securities available for sale, netGains on sales of securities available for sale, net288 2,016 50 Gains on sales of securities available for sale, net1,166 288 2,016 
OtherOther14,633 16,228 20,450 Other16,852 14,633 16,228 
Total noninterest incomeTotal noninterest income178,373 182,299 180,595 Total noninterest income193,155 178,373 182,299 
Noninterest expense:Noninterest expense:Noninterest expense:
Salaries and employee benefitsSalaries and employee benefits261,827 252,238 239,349 Salaries and employee benefits295,916 261,827 252,238 
Office occupancy and equipmentOffice occupancy and equipment33,796 36,458 35,480 Office occupancy and equipment40,465 33,796 36,458 
Data processingData processing45,259 45,939 45,260 Data processing50,839 45,259 45,939 
Professional servicesProfessional services18,902 15,958 14,812 Professional services24,477 18,902 15,958 
Charitable contributionsCharitable contributions95,272 12,905 13,251 Charitable contributions— 95,272 12,905 
MarketingMarketing8,879 9,619 11,100 Marketing8,741 8,879 9,619 
Operational lossesOperational losses7,786 2,493 3,215 
Loan expensesLoan expenses6,727 4,593 3,852 Loan expenses6,516 6,727 4,593 
FDIC insuranceFDIC insurance3,734 1,878 4,180 FDIC insurance4,226 3,734 1,878 
Amortization of intangible assetsAmortization of intangible assets2,857 3,542 3,891 Amortization of intangible assets2,512 2,857 3,542 
OtherOther27,670 29,554 26,753 Other2,478 25,177 26,339 
Total noninterest expenseTotal noninterest expense504,923 412,684 397,928 Total noninterest expense443,956 504,923 412,684 
Income before income tax expenseIncome before income tax expense35,901 174,579 157,611 Income before income tax expense188,712 35,901 174,579 
Income tax expenseIncome tax expense13,163 39,481 34,884 Income tax expense34,047 13,163 39,481 
Net incomeNet income$22,738 $135,098 $122,727 Net income$154,665 $22,738 $135,098 
Basic earnings per shareBasic earnings per share$0.13 $$Basic earnings per share$0.90 $0.13 $— 
Diluted earnings per shareDiluted earnings per share$0.13 $$Diluted earnings per share$0.90 $0.13 $— 
The accompanying notes are an integral part of these Consolidated Financial Statements.
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EASTERN BANKSHARES, INC.
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
For the Year Ended December 31,For the Year Ended December 31,
202020192018202120202019
(In thousands)(In thousands)
Net incomeNet income$22,738 $135,098 $122,727 Net income$154,665 $22,738 $135,098 
Other comprehensive income, net of tax:
Other comprehensive (loss) income, net of tax:Other comprehensive (loss) income, net of tax:
Net change in fair value of securities available for saleNet change in fair value of securities available for sale23,874 41,158 (30,525)Net change in fair value of securities available for sale(104,258)23,874 41,158 
Net change in fair value of cash flow hedgesNet change in fair value of cash flow hedges14,191 12,636 2,988 Net change in fair value of cash flow hedges(22,454)14,191 12,636 
Net change in other comprehensive income for defined benefit postretirement plansNet change in other comprehensive income for defined benefit postretirement plans60,016 (21,880)7,437 Net change in other comprehensive income for defined benefit postretirement plans15,782 60,016 (21,880)
Total other comprehensive income98,081 31,914 (20,100)
Total other comprehensive (loss) incomeTotal other comprehensive (loss) income(110,930)98,081 31,914 
Total comprehensive incomeTotal comprehensive income$120,819 $167,012 $102,627 Total comprehensive income$43,735 $120,819 $167,012 
The accompanying notes are an integral part of these Consolidated Financial Statements.



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EASTERN BANKSHARES, INC.
CONSOLIDATED STATEMENTS OF SHAREHOLDERS’ EQUITY
Shares of Common Stock OutstandingCommon StockAdditional Paid in CapitalRetained
Earnings
Accumulated
Other
Comprehensive
Income
Unallocated Common Stock Held by ESOPTotalShares of Common Stock OutstandingCommon StockAdditional Paid in CapitalRetained
Earnings
Accumulated
Other
Comprehensive
Income
Unallocated Common Stock Held by ESOPTotal
(In thousands, except share data)(In thousands, except share data)
Balance at December 31, 2017$$$1,379,006 $(48,492)$$1,330,514 
Opening balance reclassification (1)
Unrealized appreciation on securities available for sale— — — (1,953)1,953 — 
Actuarial net loss of defined benefit pension plans9,122 (9,122)
Net income— — — 122,727 — — 122,727 
Other comprehensive income, net of tax— — — — (20,100)— (20,100)
Balance at December 31, 2018Balance at December 31, 20181,508,902 (75,761)1,433,141 Balance at December 31, 2018— $— $— $1,508,902 $(75,761)$— $1,433,141 
Net incomeNet income— — — 135,098 — — 135,098 Net income— — — 135,098 — — 135,098 
Other comprehensive income, net of taxOther comprehensive income, net of tax— — — — 31,914 — 31,914 Other comprehensive income, net of tax— — — — 31,914 — 31,914 
Balance at December 31, 2019Balance at December 31, 20191,644,000 (43,847)1,600,153 Balance at December 31, 2019— — — 1,644,000 (43,847)— 1,600,153 
Cumulative effect accounting adjustment (2)— — — (1,131)— — (1,131)
Cumulative effect accounting adjustment (1)
Cumulative effect accounting adjustment (1)
— — — (1,131)— — (1,131)
Net incomeNet income— — — 22,738 — — 22,738 Net income— — — 22,738 — — 22,738 
Other comprehensive income, net of taxOther comprehensive income, net of tax— — — — 98,081 — 98,081 Other comprehensive income, net of tax— — — — 98,081 — 98,081 
Proceeds of stock offering and issuance of common shares (net of costs of $28.9 million )179,287,828 1,793 1,762,187 — — — 1,763,980 
Issuance of common shares donated to the Eastern Bank Charitable Foundation7,470,326 75 91,212 — — — 91,287 
Proceeds of stock offering and issuance of common shares (net of costs of $28.9 million)Proceeds of stock offering and issuance of common shares (net of costs of $28.9 million)179,287,828 1,793 1,762,187 — — — 1,763,980 
Issuance of common shares donated to the Eastern Bank FoundationIssuance of common shares donated to the Eastern Bank Foundation7,470,326 75 91,212 — — — 91,287 
Purchase of common shares by the ESOP (14,940,652 shares)Purchase of common shares by the ESOP (14,940,652 shares)— — — — — (149,407)(149,407)Purchase of common shares by the ESOP (14,940,652 shares)— — — — — (149,407)(149,407)
ESOP shares committed to be releasedESOP shares committed to be released— — 669 — — 1,682 2,351 ESOP shares committed to be released— — 669 — — 1,682 2,351 
Balance at December 31, 2020Balance at December 31, 2020186,758,154 $1,868 $1,854,068 $1,665,607 $54,234 $(147,725)$3,428,052 Balance at December 31, 2020186,758,154 1,868 1,854,068 1,665,607 54,234 (147,725)3,428,052 
Dividends to common shareholdersDividends to common shareholders— — — (51,619)— — (51,619)
Repurchased common stockRepurchased common stock(1,135,878)(12)(23,212)— — — (23,224)
Issuance of restricted stock awardsIssuance of restricted stock awards683,056 (7)— — — — 
Net incomeNet income— — — 154,665 — — 154,665 
Other comprehensive income, net of taxOther comprehensive income, net of tax— — — — (110,930)— (110,930)
ESOP shares committed to be releasedESOP shares committed to be released— — 4,392 — — 5,016 9,408 
Balance at December 31, 2021Balance at December 31, 2021186,305,332 $1,863 $1,835,241 $1,768,653 $(56,696)$(142,709)$3,406,352 
(1)Represents adjustments needed to reflect the cumulative impact on retained earnings for reclassification of the income tax effect attributable to accumulated other comprehensive income, as a result of the Tax Cuts and Jobs Act (the “Tax Act”). Pursuant to the Company’s adoption of Accounting Standards Update 2018-02, the Company elected to reclassify amounts stranded in other comprehensive income to retained earnings.
(2)Represents cumulative impact on retained earnings pursuant to the Company’s adoption of Accounting Standards Update 2016-02 Leases. The transition adjustment to the opening balance of retained earnings on January 1, 2020 amounted to $1.1 million, net of tax, related to an incremental accrued rent adjustment calculated as a result of electing the hindsight practical expedient.
The accompanying notes are an integral part of these Consolidated Financial Statements.
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EASTERN BANKSHARES, INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS
For the Year Ended December 31,For the Year Ended December 31,
202020192018
(In thousands)(In thousands)202120202019
Operating activitiesOperating activitiesOperating activities
Net incomeNet income$22,738 $135,098 $122,727 Net income$154,665 $22,738 $135,098 
Adjustments to reconcile net income to net cash provided by operating activitiesAdjustments to reconcile net income to net cash provided by operating activitiesAdjustments to reconcile net income to net cash provided by operating activities
Provision for loan losses38,800 6,300 15,100 
(Release of) provision for allowance for loan losses(Release of) provision for allowance for loan losses(9,686)38,800 6,300 
Depreciation and amortizationDepreciation and amortization15,827 19,482 20,068 Depreciation and amortization14,479 15,827 19,482 
Change in unamortized net loan costs and premiums(14,574)5,130 1,491 
Deferred income tax expense (benefit)(20,359)1,376 (4,878)
Amortization of investment security premiums and discounts5,585 3,063 3,256 
(Accretion) amortization of deferred loan fees and premiums, net(Accretion) amortization of deferred loan fees and premiums, net(27,991)(14,574)5,130 
Deferred income tax (benefit) expenseDeferred income tax (benefit) expense(5,313)(20,359)1,376 
Amortization of investment security premiums and discounts, netAmortization of investment security premiums and discounts, net16,713 5,585 3,063 
Right-of-use asset amortizationRight-of-use asset amortization12,082 Right-of-use asset amortization12,703 12,082 — 
Increase in cash surrender value of bank-owned life insuranceIncrease in cash surrender value of bank-owned life insurance(2,188)(2,112)(15)Increase in cash surrender value of bank-owned life insurance(2,348)(2,188)(2,112)
Gain on life insurance benefitsGain on life insurance benefits(174)Gain on life insurance benefits(1,813)(174)— 
Net gain on sale of securities available for sale(288)(2,016)(50)
Mark to market on loans held for sale19 
Gain on sale of securities available for sale, netGain on sale of securities available for sale, net(1,166)(288)(2,016)
Loss on bank premises and equipment, netLoss on bank premises and equipment, net4,715 73 271 
Loss on lease termination/modification, netLoss on lease termination/modification, net2,182 — — 
Amortization of gains from terminated interest rate swapsAmortization of gains from terminated interest rate swaps(15,889)Amortization of gains from terminated interest rate swaps(31,234)(15,889)— 
Loss on sale and impairment of premises and equipment held for use73 271 145 
Net gain on other real estate owned(606)
ESOP expenseESOP expense2,351 ESOP expense9,408 2,351 — 
Issuance of common shares donated to the Eastern Bank Charitable Foundation (1)
91,287 
Issuance of common shares donated to the Eastern Bank Foundation (1)
Issuance of common shares donated to the Eastern Bank Foundation (1)
— 91,287 — 
OtherOther(526)(587)— 
Change in:Change in:Change in:
Trading securitiesTrading securities961 51,938 (6,108)Trading securities— 961 51,938 
Loans held for saleLoans held for sale(1,133)(4)2,332 Loans held for sale(47)(1,133)(4)
Prepaid pension expensePrepaid pension expense(24,055)(11,031)11,237 Prepaid pension expense1,130 (24,055)(11,031)
Other assetsOther assets(89,590)(30,952)21,536 Other assets61,501 (89,590)(30,952)
Other liabilitiesOther liabilities48,984 19,680 18,168 Other liabilities(22,882)48,984 19,680 
Net cash provided by operating activitiesNet cash provided by operating activities69,851 196,223 205,009 Net cash provided by operating activities174,490 69,851 196,223 
Investing activitiesInvesting activitiesInvesting activities
Proceeds from sales of securities available for saleProceeds from sales of securities available for sale9,097 47,985 11,672 Proceeds from sales of securities available for sale23,798 9,097 47,985 
Proceeds from maturities and principal paydowns of securities available for saleProceeds from maturities and principal paydowns of securities available for sale452,392 204,065 162,425 Proceeds from maturities and principal paydowns of securities available for sale939,575 452,392 204,065 
Purchases of securities available for salePurchases of securities available for sale(2,111,773)(252,571)(167,584)Purchases of securities available for sale(3,323,893)(2,111,773)(252,571)
Proceeds from sale of Federal Home Loan Bank stockProceeds from sale of Federal Home Loan Bank stock749 42,034 18,346 Proceeds from sale of Federal Home Loan Bank stock6,692 749 42,034 
Purchases of Federal Home Loan Bank stockPurchases of Federal Home Loan Bank stock(527)(33,102)(12,035)Purchases of Federal Home Loan Bank stock(2,101)(527)(33,102)
Contributions to low income housing tax credit investmentsContributions to low income housing tax credit investments(12,372)(6,349)(3,270)Contributions to low income housing tax credit investments(11,379)(12,372)(6,349)
Contributions to other equity investmentsContributions to other equity investments(4,395)(4,545)(146)Contributions to other equity investments(2,519)(4,395)(4,545)
Distributions from other equity investmentsDistributions from other equity investments201 62 226 Distributions from other equity investments337 201 62 
Proceeds from life insurance policiesProceeds from life insurance policies1,347 743 Proceeds from life insurance policies— 1,347 — 
Net increase in outstanding loans(719,041)(135,666)(637,518)
Acquisition of businesses, net of cash acquired(1,363)(11,500)
Proceeds from sale of portion of insurance agency business571 
Net decrease (increase) in outstanding loansNet decrease (increase) in outstanding loans380,807 (719,041)(135,666)
Acquisitions, net of cash and cash equivalents acquiredAcquisitions, net of cash and cash equivalents acquired(13,439)(1,363)— 
Purchased banking premises and equipment, netPurchased banking premises and equipment, net(5,144)(7,187)(9,034)Purchased banking premises and equipment, net(5,728)(5,144)(7,187)
Proceeds from sale of premises held for saleProceeds from sale of premises held for sale21,981 — — 
Proceeds from sale of other real estate ownedProceeds from sale of other real estate owned646 Proceeds from sale of other real estate owned125 646 — 
Net cash used in investing activitiesNet cash used in investing activities(2,390,183)(145,274)(647,104)Net cash used in investing activities(1,985,744)(2,390,183)(145,274)
Financing activitiesFinancing activitiesFinancing activities
Net increase in demand, savings, interest checking, and money market investment deposit accounts2,674,672 297,708 485,087 
Net (decrease) increase in time deposits(70,280)(145,809)98,954 
Net decrease in borrowed funds(207,346)(98,892)(192,218)
Net increase in demand, savings, interest checking, and money market investment deposit accounts (2)
Net increase in demand, savings, interest checking, and money market investment deposit accounts (2)
1,155,868 2,674,672 297,708 
Net decrease in time depositsNet decrease in time deposits(58,144)(70,280)(145,809)
Net increase (decrease) in borrowed fundsNet increase (decrease) in borrowed funds2,580 (207,346)(98,892)
Repayment of acquired subordinated debentures (3)
Repayment of acquired subordinated debentures (3)
(36,277)— — 
Contingent consideration paidContingent consideration paid(165)(716)(1,173)Contingent consideration paid(263)(165)(716)
Proceeds from issuance of common sharesProceeds from issuance of common shares1,792,878 Proceeds from issuance of common shares— 1,792,878 — 
Purchase of shares by the ESOPPurchase of shares by the ESOP(149,407)Purchase of shares by the ESOP— (149,407)— 
Payment of deferred offering costsPayment of deferred offering costs(28,552)(346)Payment of deferred offering costs— (28,552)(346)
Payments for repurchases of common stockPayments for repurchases of common stock(23,224)— — 
Dividends declared and paid to common shareholdersDividends declared and paid to common shareholders(51,564)— — 
Net cash provided by financing activitiesNet cash provided by financing activities4,011,800 51,945 390,650 Net cash provided by financing activities988,976 4,011,800 51,945 
Net increase (decrease) in cash, cash equivalents, and restricted cash1,691,468 102,894 (51,445)
Cash, cash equivalents, and restricted cash at beginning of period362,602 259,708 311,153 
Cash, cash equivalents, and restricted cash at end of period$2,054,070 $362,602 $259,708 
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Net (decrease) increase in cash, cash equivalents, and restricted cashNet (decrease) increase in cash, cash equivalents, and restricted cash(822,278)1,691,468 102,894 
Cash, cash equivalents, and restricted cash at beginning of periodCash, cash equivalents, and restricted cash at beginning of period2,054,070 362,602 259,708 
Cash, cash equivalents, and restricted cash at end of periodCash, cash equivalents, and restricted cash at end of period$1,231,792 $2,054,070 $362,602 
Supplemental disclosure of cash flow informationSupplemental disclosure of cash flow informationSupplemental disclosure of cash flow information
Cash paid during the period for:Cash paid during the period for:Cash paid during the period for:
Interest paidInterest paid$13,684 $34,217 $23,732 Interest paid$5,354 $13,684 $34,217 
Income taxesIncome taxes35,128 31,308 29,731 Income taxes43,299 35,128 31,308 
Non-cash activitiesNon-cash activitiesNon-cash activities
Net increase in capital commitments relating to low income housing tax credit projectsNet increase in capital commitments relating to low income housing tax credit projects$25,816 $10,000 $13,000 Net increase in capital commitments relating to low income housing tax credit projects$28,291 $25,816 $10,000 
Maturity of acquired securities sold under agreements to repurchase (2)
Maturity of acquired securities sold under agreements to repurchase (2)
274,982 — — 
Initial recognition of operating lease right-of-use assets upon adoption of ASU 2016-02Initial recognition of operating lease right-of-use assets upon adoption of ASU 2016-0292,948 Initial recognition of operating lease right-of-use assets upon adoption of ASU 2016-02— 92,948 — 
Initial recognition of operating lease liabilities upon adoption of ASU 2016-02Initial recognition of operating lease liabilities upon adoption of ASU 2016-0296,426 Initial recognition of operating lease liabilities upon adoption of ASU 2016-02— 96,426 — 
(1)Represents a non-cash common stock donation of 7,470,326 shares at a fair value of $91.3 million to the Eastern Bank Charitable Foundation. The donation is included in charitable contributions as a non-interest expense in the Consolidated Income Statement for the year ended December 31, 2020.
(2)Includes non-cash item representing maturity of acquired securities sold under agreements to repurchase which were converted to deposits upon maturity.
(3)The Company deposited funds into escrow prior to the Century acquisition date to pay the balance of subordinated debentures assumed in the Century acquisition which was considered to be a defeasance of the debt. Accordingly, Century recorded a payable to the Company in the amount of the escrow deposit and the Company recorded a receivable from Century in the same amount. The payable was reclassified to other assets upon acquisition and is reflected as such balance in the summary of net assets acquired included in Note 3 to the consolidated financial statements. Subsequent to the closing of the acquisition and prior to December 31, 2021, the amounts placed in escrow were disbursed to the holders of the subordinated debentures resulting in a full pay-off of the outstanding balance of the debt.
The accompanying notes are an integral part of these Consolidated Financial Statements.
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EASTERN BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
1. Corporate Structure and Nature of Operations; Conversion and Reorganization; Basis of Presentation
Corporate Structure and Nature of Operations
Eastern Bankshares, Inc., a Massachusetts corporation (the “Company”), is a bank holding company. Through its wholly-owned subsidiaries, Eastern Bank (the “Bank”) and Eastern Insurance Group LLC, the Company provides a variety of banking services, trust and investment services, and insurance services, through its full-service bank branches and insurance offices, located primarily in Eastern Massachusetts, southern and coastal New Hampshire and Rhode Island. Eastern Insurance Group LLC is a wholly-owned subsidiary of the Bank.
The activities of the Company are subject to the regulatory supervision of the boardBoard of governorsGovernors of the Federal Reserve systemSystem (“Federal Reserve”). The activities of the Bank are subject to the regulatory supervision of the Massachusetts Commissioner of Banks, the Federal Deposit Insurance Corporation (“FDIC”) and the Consumer Financial Protection Bureau (“CFPB”). The Company and the activities of the Bank are also subject to various Massachusetts and New Hampshire and Rhode Island business and banking regulations.
Conversion and Reorganization
Pursuant to a Plan of Conversion (the “Plan”), Eastern Bank Corporation, the predecessor of the Company, reorganized from a mutual holding company into a publicly traded stock form of organization on October 14, 2020. In connection with the reorganization, Eastern Bank Corporation transferred to the Company 100% of Eastern Bank’s common stock, and immediately thereafter merged into the Company.
Pursuant to the Plan, the Company sold 179,287,828 shares of common stock in a public offering at $10.00 per share, including 14,940,652 shares of common stock purchased by the Bank’s employee stock ownership plan (the “ESOP”), for gross offering proceeds of approximately $1,792,878,000. The Company completed the offering on October 14, 2020. Effective as of October 15, 2020, the Company donated 7,470,326 shares of common stock to the Eastern Bank Charitable Foundation (the(now known as the Eastern Bank Foundation, or the “Foundation”). A total of 186,758,154 shares of common stock of the Company were issued and outstanding immediately after the donation to the Foundation. The purchase of common stock by the ESOP was financed by a loan from the Company.
Pursuant to the Plan, eligible account holders have received an interest in a liquidation account maintained by the Company in an amount equal to (i) Eastern Bank Corporation’s ownership interest in the Bank’s total shareholders’ equity as of March 31, 2020, the date of the latest statement of financial position included in the latest prospectus filed with the U.S. Securities and Exchange Commission (“SEC”) for the Company's initial public offering (“IPO”), plus (ii) the value of the net assets of Eastern Bank Corporation as of March 31, 2020 (excluding its ownership of Eastern Bank). Also pursuant to the Plan, a parallel liquidation account maintained at the Bank was established to support the Company’s liquidation account in the event the Company does not have sufficient assets to fund its obligations under its liquidation account. The Company and the Bank will hold the liquidation accounts for the benefit of eligible account holders who continue to maintain deposits in the Bank. The Company is not permitted to pay dividends on its capital stock if the shareholders’ equity of the Company would be reduced below the amount of the liquidation account. The liquidation account will be reduced annually to the extent that eligible account holders have reduced their qualifying deposits. Subsequent increases will not restore an eligible account holder’s interest in the liquidation accounts. In the event of a complete liquidation of the Bank, and only in such event, each account holder will be entitled to receive a distribution from the liquidation account in an amount proportionate to the adjusted qualifying account balances then held. See “Regulation—Liquidation Account Effect on Dividends” included in Item 1A in this Annual Report on Form 10-K.
Basis of Presentation
The Company’s Consolidated Financial Statementsconsolidated financial statements have been prepared in conformity with accounting principles generally accepted in the United States (“GAAP”) as set forth by the Financial Accounting Standards Board (“FASB”) and its Accounting Standards Codification (“ASC”) and Accounting Standards UpdateUpdates (“ASU”) as well as the rules and interpretive releases of the SEC under the authority of federal securities laws.
The Consolidated Financial Statementsconsolidated financial statements include the accounts of the Company, its wholly-owned subsidiaries, and entities in which it holds a controlling financial interest through being the primary beneficiary or through holding a majority of the voting interest. All intercompany accounts and transactions have been eliminated in consolidation.
Certain previously reported amounts have been reclassified to conform to the current year'syear’s presentation.

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2. Summary of Significant Accounting Policies
Use of Estimates
In preparing the Consolidated Financial Statements in conformity with GAAP, management is required to make estimates and assumptions that affect the reported amounts of assets and liabilities as of the date of the balance sheets and income and expenses for the periods reported. Actual results could differ from those estimates based on changing conditions, including economic conditions and future events. Material estimates that are particularly susceptible to change relate to the determination of the allowance for loan losses, valuation and fair value measurements, other-than-temporary impairment on investment securities, the liabilities for benefit obligations (particularly pensions), the provision for income taxes and impairment of goodwill and other intangibles.
Cash and Cash Equivalents
Cash and cash equivalents include cash on hand and amounts due from banks, federal funds sold, and other short-term investments including restricted cash pledged, all of which have an original maturity of 90 days or less. Cash and cash equivalents includes $49.2$21.3 million and $22.2$49.2 million of restricted cash pledged as collateral at December 31, 20202021 and 2019,2020, respectively, which for purposes of the Company’s consolidated statements of cash flows, is included in cash, cash equivalents and restricted cash.
Securities
Debt securities are classified at the time of purchase as either “trading,” “available for sale” or “held to maturity.” Equity securities are measured at fair value with changes in the fair value recognized through net income. Debt securities that are bought and held principally for the purpose of resale in the near termsterm are classified as trading securities and recorded at fair value, with subsequent changes in fair value included in net income. Debt securities that the Company has the positive intent and the ability to hold to maturity are classified as held to maturity securities and recorded at amortized cost.
Debt securities not classified as either trading or held to maturity are classified as available for sale and recorded at fair value, with changes in fair value excluded from net income and reported in other comprehensive income, net of related tax. Amortization of premiums and accretion of discounts are computed using the effective interest rate method.
Management evaluates impaired securities for other-than-temporary impairment (“OTTI”) at least on a quarterly basis, and more frequently when economic or market concerns warrant such evaluation. Consideration is given to the length of time and the extent to which the fair value has been less than cost, current market conditions, the financial condition and near-term prospects of the issuer, performance of collateral underlying the securities, the ratings of the individual securities, the interest rate environment, the Company’s intent to sell the security or whether it is more likely than not that the Company will be required to sell the debt security before its anticipated recovery, as well as other qualitative factors.
If a decline in fair value below the amortized cost basis of an investment is judged to be other than temporary, the investment is written down to fair value. The portion of the impairment related to credit losses is included in net income, and the portion of the impairment related to other factors is included in other comprehensive income. Gains and losses on sales of securities are recognized at the time of sale on the specific-identification basis.
Loans
Loans are reported at their principal amount outstanding, net of deferred loan fees and any unearned discount or unamortized premium for acquired loans. Unearned discount and unamortized premium are accreted and amortized, respectively, to interest and dividend income on a basis that results in level rates of return over the terms of the loans. For originated loans, origination fees and related direct incremental origination costs are offset, and the resulting net amount is deferred and amortized over the life of the related loans using the effective interest method, assuming a certain level of prepayments. When loans are sold or repaid, the unamortized fees and costs are recorded to interest and dividend income. Interest income on loans is accrued based upon the daily principal amount outstanding except for loans on non-accrual status. For acquired loans with no signs of credit deterioration at acquisition, interest income is also accrued based upon the daily principal amount outstanding, adjusted further by the accretion of any discount or amortization of any premium associated with the loan.
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Non-performing Loans (“NPLs”)
Non-accrual Loans
Interest accruals are generally discontinued when management has determined that the borrower may be unable to meet contractual obligations and/or when loans are 90 days or more past due. Exceptions may be made if management believes that collateral held by the Company is clearly sufficient and in full satisfaction of both principal and interest or the loan is accounted for as a purchased credit-impaired loan. When a loan is placed on non-accrual, all interest previously accrued but not collected is reversed against current period income and amortization of deferred loan fees is discontinued. Interest received on non-accrual loans is either applied against principal or reported as income according to management’s judgment as to the collectability of principal. Non-accrual loans may be returned to an accrual status when principal and interest payments are no longer delinquent, and the risk characteristics of the loan have improved to the extent that there no longer exists a concern as to the collectability of principal and interest. Loans are considered past due based upon the number of days delinquent according to their contractual terms. Non-accrual loans and loans that are more than 90 days past due but still accruing interest are considered NPLs.
Impaired Loans
Impaired loans consist of all loans for which management has determined it is probable the Company will be unable to collect all amounts due according to the contractual terms of the loan agreements. Factors considered by management in determining impairment include payment status, collateral value, and the probability of collecting scheduled principal and interest payments when due. The Company measures impairment of loans using a discounted cash flow method, the loan’s observable market price, or the fair value of the collateral if the loan is collateral dependent.
Troubled Debt Restructured (“TDR”) Loans
In cases where a borrower experiences financial difficulties and the Company makes certain concessionary modifications to contractual terms, the loan is classified as a TDR. Modifications may include adjustments to interest rates, extensions of maturity, consumer loans where the borrower’s obligations have been effectively discharged through Chapter 7 bankruptcy and the borrower has not reaffirmed the debt to the Company, and other actions intended to minimize economic loss and avoid foreclosure or repossession of collateral. All TDR loans are considered impaired and therefore are subject to a specific review for impairment loss. The impairment analysis discounts the present value of the anticipated cash flows by the loan’s contractual rate of interest in effect prior to the loan’s modification or the fair value of collateral if the loan is collateral dependent. The amount of impairment loss, if any, is recorded as a specific loss allocation to each individual loan in the allowance for loan losses. Commercial loans (commercial and industrial, commercial real estate, commercial construction, and business banking loans) and residential loans that have been classified as TDRs and which subsequently default are reviewed to determine if the loan should be deemed collateral dependent. In such an instance, any shortfall between the value of the collateral and the book value of the loan is determined by measuring the recorded investment in the loan against the fair value of the collateral less costs to sell.
The Company’s policy is to retain any restructured loans, which are on non-accrual status prior to being modified, on non-accrual status for approximately six months subsequent to being modified before the Company considers its return to accrual status. If the restructured loan is on accrual status prior to being modified, the Company reviews it to determine if the modified loan should remain on accrual status.
Purchased Credit-impaired (“PCI”) Loans
At acquisition, loans that have evidence of deterioration in credit quality since origination and for which it is probable that all contractually required payments will not be collected are initially recorded at fair value with no valuation allowance. Such loans are deemed to be PCI loans. Under the accounting model for PCI loans, the excess of cash flows expected to be collected over the carrying amount of the loans, referred to as the “accretable yield,” is accreted into interest income over the life of the loans using the effective yield method. Accordingly, PCI loans are not subject to classification as non-accrual in the same manner as originated loans. Rather, acquired loans are considered to be accruing loans because their interest income relates to the accretable yield recognized and not to contractual interest payments at the loan level. The difference between contractually required principal and interest payments and the cash flows expected to be collected, referred to as the “non-accretable difference,” includes estimates of both the impact of prepayments and future credit losses expected to be incurred over the life of the loans.
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The estimate of cash flows expected to be collected is regularly re-assessed subsequent to acquisition. These re-assessments involve updates, as necessary, of the key assumptions and estimates used in the initial estimate of fair value. Generally speaking, expected cash flows are affected by:
Changes in the expected principal and interest payments over the estimated life – Changes in expected cash flows may be driven by the credit outlook and actions taken with borrowers. Changes in expected future cash flows resulting from loan modifications are included in the assessment of expected cash flows.
Change in prepayment assumptions – Prepayments affect the estimated life of the loans, which may change the amount of interest income expected to be collected.
Change in interest rate indices for variable rate loans – Expected future cash flows are based, as applicable, on the variable rates in effect at the time of the assessment of expected cash flows.
A decrease in expected cash flows in subsequent periods may indicate that the loan is impaired which would require the establishment of an allowance for loan losses by a charge to the provision for loan losses. An increase in expected cash flows in subsequent periods serves, first, to reduce any previously established allowance for loan losses by the increase in the present value of cash flows expected to be collected, and results in a recalculation of the amount of accretable yield for the loan. The adjustment of accretable yield due to an increase in expected cash flows is accounted for as a change in estimate. The additional cash flows expected to be collected are reclassified from the non-accretable difference to the accretable yield, and the amount of periodic accretion is adjusted accordingly over the remaining life of the loans.
A PCI loan may be resolved either through receipt of payment (in full or in part) from the borrower, the sale of the loan to a third party, or foreclosure of the collateral. For PCI loans accounted for on an individual loan basis and resolved directly with the borrower, any amount received from resolution in excess of the carrying amount of the loan is recognized and reported within interest income.
A refinancing or modification of a PCI loan accounted for individually is assessed to determine whether the modification represents a TDR. If the loan is considered to be a TDR, it will be included in the total impaired loans reported by the Company. The loan will continue to recognize interest income based upon the excess of cash flows expected to be collected over the carrying amount of the loan.
Allowance for Loan Losses
The allowance for loan losses is established to provide for probable losses incurred in the Company’s loan portfolio at the balance sheet date and is established through a provision for loan losses charged to net income. The allowance is based on management’s assessment of many factors, including the risk characteristics of the loan portfolio, current economic conditions, and trends in loan delinquencies and charge-offs. Charge-offs, net of recoveries, are charged directly to the allowance. Commercial and residential loans are charged-off in the period in which they are deemed uncollectible. Delinquent loans in these product types are subject to ongoing review and analysis to determine if a charge-off in the current period is appropriate. For consumer finance loans, policies and procedures exist that require charge-off consideration upon a certain triggering event depending on the product type. Charge-off triggers include: 120 days delinquent for automobile, home equity, and other consumer loans with the exception of cash reserve loans for which the trigger is 150 days delinquent; death of the borrower; or Chapter 7 bankruptcy. In addition to those events, the charge-off determination includes other loan quality indicators, such as collateral position and adequacy or the presence of other repayment sources.
The allowance for loan losses is evaluated on a regular basis by management. While management uses current information in establishing the allowance for losses, future adjustments to the allowance may be necessary if economic conditions or conditions relative to borrowers differ substantially from the assumptions used in making the evaluation. Management uses a methodology to systematically estimate the amount of loss incurred in the portfolio. The Company’s commercial real estate, commercial and industrial, commercial construction and business banking loans are evaluated using a loan rating system, historical losses and other factors which form the basis for estimating incurred losses. Homogeneous populations of loans, including residential mortgages and consumer loans, are analyzed as groups taking into account delinquency ratios, historical loss experience and charge-offs.
The allowance consists of specific and general components. The specific component consists of reserves for impaired loans (defined as those where management has determined it is probable it will not collect all payments when due), typically classified as either doubtful or substandard. For impaired loans, an allowance is established when the discounted cash flows (or collateral value or observable market price) of the loan is lower than the carrying value of the loan. The general component covers non-impaired, non-classified loans and is based on the Company’s historical loss experience adjusted for qualitative factors, including internal infrastructure factors, external macroeconomic factors, internal portfolio factors and external industry data, all customized to loan pools that include loans with similar characteristics.
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In the ordinary course of business, the Company enters into commitments to extend credit and standby letters of credit. Such financial instruments are recorded in the financial statements when they become payable. The credit risk associated with these commitments is evaluated in a manner similar to the allowance for loan losses. The reserve for unfunded lending commitments is included in other liabilities in the balance sheet.
Additionally, various regulatory agencies, as an integral part of the Company’s examination process, periodically assess the appropriateness of the allowance for loan losses and may require the Company to increase its provision for loan losses or recognize further loan charge-offs, in accordance with GAAP.
Mortgage Banking Activities
Mortgage loans held for sale to the secondary market are carried at the lower of cost or estimated market value on an individual loan basis. The Company enters into commitments to fund residential mortgage loans with an offsetting forward commitment to sell them in the secondary markets in order to mitigate interest rate risk. Gains or losses on sales of mortgage loans are recognized in the consolidated statements of income at the time of sale. Interest income is recognized on loans held for sale between the time the loan is funded and the loan is sold. Direct loan origination costs and fees are deferred upon origination and are recognized in the consolidated statements of income on the date of sale.
Other Real Estate Owned
OREO consists of properties and other assets acquired through foreclosure proceedings or acceptance of a deed in lieu of foreclosure. OREO is recorded in other assets in the consolidated balance sheets, on an individual asset basis at the lower of cost or fair value less estimated selling costs.costs to sell on the date we obtain control. Any write-downs to the cost of the related asset upon transfer to OREO to reflect the asset at fair value less estimated costs to sell is recorded through the allowance for loan losses. The Company relies primarily on third-party valuation information from certified appraisers and values are generally based upon recent appraisals of the underlying collateral, brokers’ opinions based upon recent sales of comparable properties, estimated equipment auction or liquidation values, income capitalization, or a combination of income capitalization and comparable sales. As of December 31, 20202021 and 2019,2020, the Company’s OREO was immaterial.
Federal Home Loan Bank Stock
The Company, as a member of the Federal Home Loan Bank ("FHLB"(“FHLB”) of Boston (“FHLBB”), is required to maintain an investment in capital stock of the FHLB. Based on redemption provisions, the stock has no quoted market value and is carried at cost.
Premises and Equipment
Land is carried at cost. Buildings, leasehold improvements and equipment are stated at cost less accumulated depreciation and amortization. Depreciation is computed using the straight-line method over the estimated useful lives of the related assets. Leasehold improvements are amortized over the shorter of the lease terms or the estimated lives of the improvements. Expected lease terms include lease options to the extent that the exercise of such options is reasonably assured.
Banking premises and equipment held for sale are carried at the lower of cost or estimated fair value, less estimated costs to sell.
Goodwill and Other Intangible Assets
Acquisitions of businesses are accounted for using the acquisition method of accounting. Accordingly, the net assets of the companies acquired are recorded at their fair values at the date of acquisition. Goodwill represents the excess of purchase price over the fair value of net assets acquired. Other intangible assets represent acquired assets that lack physical substance but can be distinguished from goodwill because of contractual or other legal rights, or because the asset is capable of being sold or exchanged either on its own, or in combination with a related contract, asset, or liability.
The Company evaluates goodwill for impairment at least annually, during the third quarter, or more often if warranted, using a quantitative impairment approach. The quantitative impairment test compares the book value to the fair value of each reporting unit. If the book value exceeds the fair value, an impairment is charged to net income. Management has identified two2 reporting units for purposes of testing goodwill for impairment: the banking business and the insurance agency business.
Other intangible assets, all of which are definite-lived, are stated at cost less accumulated amortization. The Company evaluates other intangible assets for impairment whenever events or changes in circumstances indicate that the carrying value of the asset may not be fully recovered. The Company considers factors including, but not limited to, changes in legal factors and business climate that could affect the value of the intangible asset. Any impairment losses are charged to net
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income. The Company amortizes other intangible assets over their respective estimated useful lives. The estimated useful lives
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of core deposit identifiable intangible assets fall within a range of seven to ten years and the estimated useful life of customer lists from insurance agency acquisitions is ten years. The estimated useful life of non-compete agreements resulting from insurance agency acquisitions are dependent upon the terms of the agreement. The Company reassesses the useful lives of other intangible assets at least annually, or more frequently based on specific events or changes in circumstances.
Retirement Plans

The Company provides benefits to its employees and executive officers through various retirement plans, including a defined benefit plan, a defined benefit supplemental executive retirement plan, a defined contribution plan, a benefit equalization plan, and an outside directors’ retainer continuance plan.
Effective November 1, 2020, the defined benefit plan (“Defined Benefit Plan”) and the benefit equalization plan (“BEP”) were amended to convert the plans from a traditional final average earnings plan design to a cash balance plan design. Benefits earned under the final average earnings plan design were frozen at October 31, 2020. Starting November 1, 2020, future benefits are earned under the cash balance plan design.
The defined benefit plan benefits are provided through membership in the Savings Banks Employees’ Retirement Association (“SBERA”). The planDefined Benefit Plan is a noncontributory, defined benefit plan (“Defined Benefit Plan”).plan. Under the final average earnings plan design, benefits became fully vested after three years of eligible service for individuals employed on or before October 31, 1989. For individuals employed subsequent to October 31, 1989 and who were already in the Defined Benefit Plan as of November 1, 2020, benefits became fully vested after five years of eligible service. Under the cash balance plan design and for employees who were not already in the Defined Benefit Plan as of November 1, 2020, benefits become fully vested after three years of eligible service. The annual contribution to the Defined Benefit Plan is based upon standards established by the Pension Protection Act. The contribution is based on an actuarial method intended to provide not only for benefits attributable to service to date, but also for those expected to be earned in the future.
The Company also has an unfunded Defined Benefit Supplemental Executive Retirement Plan (“DB SERP”) that provides certain retired and currently employed officers with defined pension benefits in excess of qualified plan limits imposed by U.S. federal tax law. The DB SERP has a plan year end of December 31.
The Company also hasCompany’s BEP, which is an unfunded Benefit Equalization Plan (“BEP”) to provideplan, provides retirement benefits to certain employees whose retirement benefits under the Defined Benefit Plan are limited per the Internal Revenue Code. The BEP has a plan year end of October 31.
The Company also has an unfunded Outside Directors’ Retainer Continuance Plan (“ODRCP”) that provides pension benefits to outside directors who retire from service. The Outside Directors’ Retainer Continuance Plan has a plan year end of December 31. Effective December 31, 2020, the Company closed the ODRCP to new participants and froze benefit accruals for active participants.
Plan assets are invested in various investment funds and held at fair value which generally represents observable market prices. Pension liability is determined based on the actuarial cost method factoring in assumptions such as salary increases, expected retirement date, mortality rate, and employee turnover. The actuarial cost method used to compute the pension liabilities and related expense is the projected unit credit method. The projected benefit obligation is principally determined based on the present value of the projected benefit distributions at an assumed discount rate (which is the rate at which the projected benefit obligation could be effectively settled as of the measurement date). The discount rate which is utilized is determined using the spot rate approach whereby the individual spot rates on the Financial Times and Stock Exchange (“FTSE”) above-median yield curve are applied to each corresponding year’s projected cash flow used to measure the respective plan’s service cost and interest cost. Periodic pension expense (or income) includes service costs, interest costs based on the assumed discount rate, the expected return on plan assets, if applicable, based on the market value of assets and amortization of actuarial gains and losses. Net period benefit cost excluding service cost is included within other noninterest expense in the consolidated statements of income. Service cost for all plans except the ODRCP is included in salaries and employee benefits in the consolidated statements of income. Service cost for the ODRCP is included in professional services in the consolidated statements of income. The amortization of actuarial gains and losses for the DB SERP and ODRCP is determined using the 10% corridor minimum amortization approach and is taken over the average remaining future service of the plan participants for the ODRCP, and over the average remaining future life expectancy of plan participants for the DB SERP. The amortization of actuarial gains and losses for the Defined Benefit Plan and BEP is determined without using the 10% corridor minimum amortization approach and is taken over the average remaining future service of the plan participants. The overfunded or underfunded status of the plans is recorded as an asset or liability on the consolidated balance sheets, with changes in that status recognized through other comprehensive income, net of related taxes. Funded status represents the difference between the projected benefit obligation of the plan and the market value of the plan’s assets.
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Employee Tax Deferred Incentive Plan
The Company has an employee tax deferred incentive plan (“401(k) plan”) under which the Company makes voluntary contributions within certain limitations. All employees who meet specified age and length of service requirements are eligible to participate in the 401(k) plan. The amount contributed by the Company is included in salaries and employee benefits expense.
Defined Contribution Supplemental Executive Retirement Plan
The Company has a defined contribution supplemental executive retirement plan (“DC SERP”), which allows certain senior officers to earn benefits calculated as a percentage of their compensation. The participant benefits are adjusted based upon a deemed investment performance of measurement funds selected by the participant. These measurement funds are for tracking purposes and are used only to track the performance of a mutual fund, market index, savings instrument, or other designated investment or portfolio of investments. Effective December 31, 2021, the Company closed the DC SERP to new participants and froze benefit accruals for active participants.
Deferred Compensation
The Company sponsors three3 plans which allow for elective compensation deferrals by directors, former trustees, and certain senior-level employees. Each plan allows its participants to designate deemed investments for deferred amounts from certain options which include diversified choices, such as exchange traded funds and mutual funds. Portfolios with various risk profiles are available to participants with the approval of the Compensation Committee. The Company purchases and sells investments which track the deemed investment choices, so that it has available funds to meet its payment liabilities. Deferred amounts, adjusted for deemed investment performance, are paid at the time of a participant designated date or event, such as separation from service, death, or disability. The total amounts due to participants under these plans are included in other liabilities on the Company’s consolidated balance sheets.
Employee Stock Ownership Plan (“ESOP”)
ESOP shares are shown as a reduction of equity and are presented in the consolidated statements of shareholders’ equity as unallocated common stock held by ESOP. Compensation expense for the Company’s ESOP is recorded at an amount equal to the shares committed to be allocated by the ESOP multiplied by the average fair market value of the shares during the year. The Company recognizes compensation expense ratably over the year based upon the Company’s estimate of the number of shares committed to be allocated by the ESOP. When the shares are released, unallocated common stock held by ESOP is reduced by the cost of the ESOP shares released and the difference between the average fair market value and the cost of the shares committed to be allocated by the ESOP is recorded as an adjustment to additional paid-in capital. The loan receivable from the ESOP is not reported as an asset nor is the Company’s guarantee to fund the ESOP reported as a liability on the Company’s consolidated balance sheet.
Share-Based Compensation
The Company measures share-based compensation on the grant date fair value on a straight-line basis over the vesting period during which an employee is required to provide services in exchange for the award; the requisite service period. The Company uses various pricing models to estimate the fair value of stock awards granted. The Company measures the fair value of the restricted stock using the closing market price of the Company’s common stock on the date of grant. The Company records compensation expense equal to the grant date fair value of the Company’s restricted stock with a corresponding increase in equity. Reductions in compensation expense associated with forfeited awards are accounted for as incurred. Upon vesting, the fair value of the award in excess of recorded expense is recognized as a component of income tax expense.
Variable Interest Entities (“VIE”) and Voting Interest Entities (“VOE”)
The Company is involved in the normal course of business with various types of special purpose entities, some of which meet the definition for VIEs and VOEs.
VIEs are entities that possess any of the following characteristics: 1) the total equity investment at risk is insufficient to permit the legal entity to finance its activities without additional subordinated financial support from other parties; 2) as a group, the holders of the equity investment at risk lack any of the characteristics of a controlling financial interest; or 3) the equity investors’ voting rights are not proportional to the economics, and substantially all of the activities of the entity either involve or are conducted on behalf of an investor that has disproportionately few voting rights. The Company consolidates entities deemed to be VIEs when it, or a wholly-owned subsidiary, is determined to be the primary beneficiary. The primary beneficiary analysis is a qualitative analysis based on power and economics. An enterprise has a controlling financial interest in a VIE if it has both 1) the power to direct the activities of a VIE that most significantly impact the VIE’s
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economic performance and 2) the obligation to absorb losses of the VIE that potentially could be significant to the VIE or the right to receive benefits from the VIE that potentially could be significant to the VIE.
VOEs are entities in which the total equity investment at risk is sufficient to enable the entity to finance itself independently and provides the equity holders with the obligation to absorb losses, the right to receive residual returns and the right to make decisions about the entity’s activities. The Company generally consolidates VOEs when it, or a wholly-owned subsidiary, holds the majority of the voting interest in the VOE.
Rabbi Trusts
The Company established rabbi trusts to meet its obligations under certain executive non-qualified retirement benefits and deferred compensation plans and to mitigate the expense volatility of the aforementioned retirement plans. The rabbi trusts are considered VIEs as the equity investment at risk is insufficient to permit the trust to finance its activities without
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additional subordinated financial support from the Company. The Company is considered the primary beneficiary of the rabbi trusts as it has the power to direct the activities of the rabbi trusts that significantly affect the rabbi trust’s economic performance and it has the obligation to absorb losses of the rabbi trusts that could potentially be significant to the rabbi trusts by virtue of its contingent call options on the rabbi trust’s assets in the event of the Company’s bankruptcy. As the primary beneficiary of these VIEs, the Company consolidates the rabbi trust investments. In general, the rabbi trust investments and any earnings received thereon are accumulated, reinvested and used exclusively for trust purposes. These rabbi trust investments consist primarily of cash and cash equivalents, U.S. government agency obligations, equity securities, mutual funds and other exchange-traded funds, and are recorded at fair value in the Company’s consolidated balance sheet. Changes in fair value are recorded in noninterest income in the statements of income. These rabbi trust assets are included within other assets in the Company’s consolidated balance sheet.
Tax Credit Investment
Through a wholly-owned subsidiary, the Company is the sole member of a tax credit investment company through which it consolidates a community development entity (“CDE”) that is considered a VIE. The CDE is considered a VIE because as a group, the holders of the equity investment at risk lack any of the characteristics of a controlling financial interest. The tax credit investment company is considered the primary beneficiary of the CDE as it has the power to direct the activities of a VIE that most significantly impact the VIEs economic performance and the obligation to absorb losses of and the right to receive benefits from the VIE that potentially could be significant to the VIE.
Bank Owned Life Insurance
The Company holds bank-owned life insurance on the lives of certain participating executives, primarily as a result of mergers and acquisitions of certain insurance agencies.acquisitions. The amount reported as an asset on the balance sheet is the sum of the cash surrender values reported to the Company by the various insurance carriers. Certain policies are split-dollar life insurance policies whereby the Company recognizes a liability for the postretirement benefit related to the arrangement. This postretirement benefit is included in other liabilities on the balance sheet.
Income Taxes
The Company accounts for income taxes under the asset and liability method. Under this method, deferred tax assets and liabilities are established for the temporary differences between the accounting basis and the tax basis of the Company’s assets and liabilities at enacted tax rates expected to be in effect when the amounts related to such temporary differences are realized or settled. A valuation allowance is established if it is considered more likely than not that all or a portion of the deferred tax assets will not be realized. Interest and penalties paid on the underpayment of income taxes are classified as income tax expense.
The Company periodically evaluates the potential uncertainty of its tax positions as to whether it is more likely than not its position would be upheld upon examination by the appropriate taxing authority. A tax position that meets the more-likely-than-not recognition threshold is measured to determine the amount of benefit to recognize in the Consolidated Financial Statements. The tax position is measured at the largest amount of benefit that management believes is greater than 50% likely of being realized upon settlement.
Low Income Housing Tax Credits and Other Tax Credit Investments
As part of its community reinvestment initiatives, the Company primarily invests in qualified affordable housing projects in addition to other tax credit investment projects. The Company receives low-income housing tax credits, investment tax credits, rehabilitation tax credits, solar tax credits and other tax credits as a result of its investments in these limited partnership investments.
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The Company accounts for its investments in qualified affordable housing projects using the proportional amortization method and amortizes the initial cost of the investment in proportion to the tax credits and other tax benefits allocated to the Company. The amortization of the excess of the carrying amount of the investment over its estimated residual value is included as a component of income tax expense. At investment inception, the Company records a liability for the committed amount of the investment; this liability is reduced as contributions are made.
The Company evaluates investments in tax credit investment companies for consolidation based on the variable or voting interest entity guidance, as appropriate. Other tax credit investment projects are accounted for using either the cost method or equity method.
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Advertising Costs
All advertising costs are expensed in the period in which they are incurred. Advertising costs were not significant for any periods presented.
Insurance Commissions
Through Eastern Insurance Group LLC, the Company acts as an agent in offering property, casualty, and life and health insurance to both consumer and commercial customers. Insurance commissions consist of the several types of insurance revenue related to insurance policy sales. The Company earns a fixed commission on the sale of these insurance products and services and may occasionally earn a bonus commission if certain volume thresholds are met. The Company recognizes insurance commission revenues as performance obligations of underlying agreements are satisfied, which is typically the effective date of the insurance policy. Additionally, for certain types of insurance products, the Company may earn and recognize revenue related to the annual residual commissions commensurate with annual premiums being paid. The Company’s contracts typically contain a single, material distinct performance obligation, therefore the Company does not estimate standalone selling prices as the entire transaction price is allocated to the single performance obligation.
The Company also earns profit sharing revenue from insurers whom they place into business. Such revenues are considered performance bonuses based upon certain performance metrics. This amount can vary from period to period and is difficult to predict. Therefore, the Company does not recognize revenue until it has concluded that a significant revenue reversal will not occur in future periods.
Trust Operations
The Bank is a full-service trust company that provides a wide range of trust services to customers that includes managing customer investments, safekeeping customer assets, supplying disbursement services, and providing other fiduciary services. Trust assets held in a fiduciary or agency capacity for customers are not included in the accompanying consolidated balance sheets as they are not assets of the Company. The fees charged are variable based on various factors such as the Company’s responsibility, the type of account, and account size. Revenue from administrative and management activities associated with these assets is recognized as performance obligations of underlying agreements are satisfied.
Derivative Financial Instruments
Derivative instruments are carried at fair value in the Company’s financial statements. The accounting for changes in the fair value of a derivative instrument is determined by whether it has been designated and qualifies as part of a hedging relationship, and further, by the type of hedging relationship. At the inception of a hedge, the Company documents certain items, including, but not limited to, the following: the relationship between hedging instruments and hedged items, the Company’s risk management objectives, hedging strategies, and the evaluation of hedge transaction effectiveness. Documentation includes linking all derivatives that are designated as hedges to specific assets or liabilities on the balance sheet or to specific forecasted transactions.
The Company’s derivative instruments that are designated and qualify for hedge accounting are classified as cash flow hedges (i.e., hedging the exposure to variability in expected future cash flows associated with a recognized asset or liability, or a forecasted transaction). As such, changes in the fair value of the designated hedging instrument that is included in the assessment of hedge effectiveness are recorded in other comprehensive income and reclassified into net income in the same period or periods during which the hedged forecasted transaction affects net income. Such reclassifications shall be presented in the same income statement line item as the net income effect of the hedged item. If the hedging instrument is not highly effective at achieving offsetting cash flows attributable to the revised contractually specified interest rate(s), hedge accounting will be discontinued. At that time, accumulated other comprehensive income would be frozen and amortized, as long as the forecasted transactions are still probable of occurring. If a cash flow hedge is terminated, hedge accounting treatment would be retained, and accumulated other comprehensive income would be frozen and amortized, as long as the forecasted transactions are still probable of occurring.
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The Company’s derivative instruments not designated as hedging instruments are recorded at fair value and changes in fair value are recognized in other noninterest income. Derivative instruments not designated as hedging instruments include interest rate swaps, foreign exchange contracts offered to commercial customers to assist them in meeting their financing and investing objectives for their risk management purposes, and risk participation agreements entered into as financial guarantees of performance on customer-related interest rate swap derivatives. The interest rate and foreign exchange risks associated with customer interest rate swaps and foreign exchange contracts are mitigated by entering into similar derivatives having offsetting terms with correspondent bank counterparties.
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All derivative financial instruments eligible for clearing are cleared through the Chicago Mercantile Exchange (“CME”). In accordance with its amended rulebook, CME legally characterizes variation margin payments made to and received from the CME as settlement of derivatives rather than as collateral against derivatives.
Fair Value Measurements
ASC 820 “Fair Value Measurements and Disclosures” (“ASC 820”) defines fair value as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants on the measurement date. A fair value measurement assumes that the transaction to sell the asset or transfer the liability occurs in the principal market for the asset or liability or, in the absence of a principal market, the most advantageous market. An orderly transaction is a transaction that assumes exposure to the market for a period prior to the measurement date. Market participants are buyers and sellers in the principal market that are independent, knowledgeable, able and willing to transact. ASC 820 also establishes a fair value hierarchy that prioritizes the inputs to valuation techniques used to measure fair value. The hierarchy gives the highest priority to unadjusted quoted prices in active markets for identical assets or liabilities (Level 1 measurements), and the lowest priority to unobservable inputs (Level 3 measurements). The three levels of the fair value hierarchy are described below:
Level 1 – Inputs are quoted prices (unadjusted) in active markets for identical assets or liabilities that the reporting entity has the ability to access at the measurement date.
Level 2 – Valuations based on quoted prices in markets that are not active or for which all significant inputs are observable, either directly or indirectly.
Level 3 – Prices or valuations that require unobservable inputs that reflect the Company’s own assumptions that are significant to the fair value measurement.
To the extent that valuation is based on models or inputs that are less observable or unobservable in the market, the determination of fair value requires more judgment. Accordingly, the degree of judgment exercised by the Company in determining fair value is greatest for instruments categorized in Level 3. A financial instrument’s level within the fair value hierarchy is based on the lowest level of any input that is significant to the fair value measurement.
Leases
The Company leases certain office space and equipment under various non-cancelable operating leases, some of which have renewal options to extend lease terms. At lease inception, the Company evaluates the lease terms to determine if the lease should be classified as an operating lease or a finance lease and recognizes a right of use (“ROU”) asset and corresponding lease liability. The Company makes the decision on whether to renew an option to extend a lease by considering various factors. The Company will recognize an adjustment to its ROU asset and lease liability when lease agreements are amended and executed. The discount rate used in determining the present value of lease payments is based on the Company’s incremental borrowing rate for borrowings with terms similar to each lease at commencement date. The Company has lease agreements with lease and non-lease components, which are generally accounted for as a single lease component. The Company has elected the short-term lease recognition exemption for all leases that qualify.
Common Share Repurchases
Shares repurchased by the Company under our share repurchase program have been classified as authorized but unissued shares. The cost of shares repurchased by the Company has been accounted for as a reduction to common stock and additional paid in capital balances. Massachusetts state law calls for repurchased shares to be classified as authorized but unissued shares. U.S. GAAP states that the accounting for share repurchases shall conform to state law where applicable.
Earnings Per Share
Basic earnings per share represents income available to common shareholders divided by the weighted-average number of common shares outstanding during the period. Unallocated ESOP shares are not deemed outstanding for earnings per share calculations. ESOP shares committed to be released are considered to be outstanding for purposes of the earnings per share computation. ESOP shares that have not been legally released, but that relate to employee services rendered during an
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accounting period (interim or annual) ending before the related debt service payment is made, are considered committed to be released. Diluted earnings per share reflects additional common shares that would have been outstanding if dilutive potential common shares had been issued, as well as any adjustment to income that would result from the assumed issuance. Potential common shares that may be issued by the Company relate to outstanding stock options awards and are determined using the treasury stock method.
Segment Reporting
An operating segment is defined as a component of a business for which separate financial information is available that is evaluated regularly by the chief operating decision-maker (“CODM”) in deciding how to allocate resources and evaluate performance. The Company has determined that its CODM is its President and Chief Executive Officer. The Company has two2 reportable segments: its banking business, which consists of a full range of banking lending, savings, and small business offerings, and its wealth management and trust operations; and its insurance agency business, which consists of insurance-related activities.
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Recent Accounting Pronouncements
TheUntil December 31, 2021, the Company qualifieshad qualified as an emerging growth company under the Jumpstart Our Business Act of 2012 (“JOBS Act”) and hashad elected to defer the adoption of new or revised accounting standards until the nonpublic company effective dates.
Relevant standards that were recently issued but not yet adopted as of December 31, 2020:

2021:
In March 2020, the FASB issued ASU 2020-4,2020-04, Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting (“ASU 2020-4”2020-04”). This update addresses optional expedients and exceptions for applying GAAP to certain contracts, hedging relationships, and other transactions affected by reference rate reform if certain criteria are met. The new guidance applies only to contracts, hedging relationships, and other transactions that reference the London Interbank Offered Rate (“LIBOR”) or another reference rate expected to be discontinued because of reference rate reform. The expedients and exceptions provided by the amendments do not apply to contract modifications made and hedging relationships existing as of December 31, 2022, that an entity has elected certain optional expedients for and that are retained through the end of the hedging relationship. For public and nonpublic entities, the guidance is effective as of March 12, 2020 through December 31, 2022 and does not apply to contract modifications made after December 31, 2022. The Company will adopt this standard on the nonpublic company effective date and is currently in the process of reviewing its contracts and existing processes in order to assess the risks and potential impact of the transition away from LIBOR. In JanuaryAs of December 31, 2021, the FASB issued ASU 2021-01, Reference Rate Reform (Topic 848) (“ASU 2021-1”) which expands the scope of guidance in ASC 848 so that companies can apply the optional expedients to derivative instruments affected by the clearinghouse changes. ASU 2021-01 also clarifies and updates several items in ASU 2020- 04 as part of the Board of Director’s monitoring of globalthere has been no material impact from reference rate reform activities. ASU 2021-01 permits entities to elect certain optional expedients and exceptions to modifications of interest rate indexes used for discounting, margining, or contract price alignment of derivative contracts and certain hedging relationships. ASU 2021-01 clarifies other aspects of the guidance in ASC 848 and provides new guidance on how to address the effects of the cash compensation adjustment that is provided as part of the above change on certain aspects of hedge accounting. The guidance was effective upon issuance and allows for retrospective or prospective application with certain conditions. The Company did not elect retrospective application. The adoption of this update did not have a material impact on its Consolidated Financial Statements.discontinuation.
In June 2016, the FASB issued ASU 2016-13, Financial Instruments–Credit Losses on Financial Instruments and relevant amendments (Topic 326) (“ASU 2016-13”). This update was created to replace the current GAAP method of calculating credit losses. Specifically, the standard replaces the existing incurred loss impairment guidance by requiring immediate recognition of expected credit losses. For financial assets carried at amortized cost that are held at the reporting date (including trade and other receivables, loans and commitments, held-to-maturity debt securities and other financial assets), credit losses are measured based on historical experience, current conditions and reasonable supportable forecasts. The standard also amends existing impairment guidance for available for sale securities, in which credit losses will be recorded as an allowance versus a write-down of the amortized cost basis of the security. It will also allow for a reversal of impairment loss when the credit of the issuer improves. The guidance requires a cumulative effect of the initial application to be recognized in retained earnings at the date of initial application.
In November 2018, the FASB issued ASU 2018-19, Codification Improvements to Topic 326, Financial Instruments – Credit Losses (“Update 2018-19”). The amendments in Update No. 2018-19 were intended to clarify that receivables arising from operating leases are not within the scope of Subtopic 326-20. Instead, impairment of receivables arising from operating leases should be accounted for in accordance with Topic 842, Leases(See further discussion below). In November 2019, the FASB issued ASU 2019-11, Codification Improvements to Topic 326, Financial Instruments – Credit Losses. This update requires entities to include expected recoveries of the amortized cost basis previously written off or expected to be written off in the valuation account for purchased financial assets with credit deterioration. In addition, the amendments in this update clarify and improve various aspects of the guidance for ASU 2016-13.
For public entities that meet the definition of an SEC filer (excluding smaller reporting entities) the guidance is effective for annual reporting periods beginning after December 15, 2019. Early adoption is permitted for all entities as of the fiscal years beginning after December 15, 2018. For all other entities, the guidance is effective for annual reporting periods beginning after December 15, 2022, including interim periods within those fiscal years.
On March 27, 2020, the Coronavirus Aid, Relief, and Economic Security Act (the “CARES Act”) was enacted in response to the COVID-19 pandemic in the United States to provide economic relief measures including the option to defer adoption of ASU 2016-13 to the earlier of the ending of the national emergency declaration related to the COVID-19 crisis or
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December 31, 2020. On December 27, 2020, the Consolidated Appropriations Act (the “Appropriations Act”) was enacted to fund the federal government through their fiscal year, extend certain expiring tax provisions and provide additional emergency relief to individuals and businesses related to the COVID-19 pandemic in the United States. Included within the provisions of the Appropriations Act is an extension of the adoption date for ASU 2016-13 from December 31, 2020 to the earlier of January
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1, 2022 or 60 days after the date on which the COVID-19 national emergency terminates. The Company anticipates deferringdeferred adoption of this standard to January 1, 2022.
On January 1, 2022, the Company adopted ASU 2016-13 using the modified retrospective method for all financial assets measured at amortized cost and off-balance sheet credit exposures. For purchased credit-deteriorated (“PCD”) financial assets that were previously classified as purchased-credit impaired (“PCI”) and accounted for under ASC 310-30, the Company adopted ASU 2016-13 using the prospective transition approach. Accordingly, the Company did not assess whether PCI assets met the criteria of PCD assets as of the date of adoption. To address the impact of ASU 2016-13, the Company has formed a committee, including the Chief Credit Officer, the Chief Financial Officer, and Chief Information Officer, to assist in identifying, implementing, and evaluating the impact of the required changes to loan loss estimation models and processes. The Company has evaluated portfolio segmentation and is currently evaluating methodologies and the control environment under the new standard. AAdditionally, a third party has beenwas engaged to assist the Company in project management, documentation, model governance and related internal controls implementation. As of December 31, 2021, the Company has evaluated portfolio segmentation and is finalizing model validation, model calibration, qualitative factors, new disclosures, formal policies and procedures, and other governance and control enhancements. For regulatory capital purposes, the Company has elected to delay certain effects of the adoption of ASU 2016-13 on regulatory capital for two years, followed by a three-year transition period during which it will phase-in, over a period of three years, the day-one regulatory capital effects of adoption of ASU 2016-13 in accordance with the federal banking agencies interim final rule issued in March 2020.
In October 2021, the FASB issued ASU 2021-08, Business Combinations (Topic 805): Accounting for Contract Assets and Contract Liabilities from Contracts with Customers (“ASU 2021-08”). This update modifies how an acquiring entity measures contract assets and contract liabilities of an acquiree in a business combination in accordance with Topic 606. The amendments in this update require the acquiring entity in a business combination to account for revenue contracts as if they had originated the contract and assess how the acquiree accounted for the contract under Topic 606. ASU 2021-08 improves comparability of recognition and measurement of revenue contracts with customers both before and after a business combination. For public business entities, the amendments in this update are effective for fiscal years beginning after December 15, 2022. For all other entities, the amendments are effective for fiscal years beginning after December 15, 2023. The amendments in this update should be applied prospectively to business combinations occurring on or after the effective date of the amendments with early adoption permitted. The Company is currently assessingexpects the impactadoption of the newthis standard will not have a material impact on its Consolidated Financial Statements.consolidated financial statements.

Relevant standards that were adopted during the year ended December 31, 2021:
In August 2018, the FASB issued ASU 2018-14, Compensation—Retirement Benefits—Defined Benefit Plans—General (Subtopic 715-20) Disclosure Framework—Changes to the Disclosure Requirements for Defined Benefit Plans (“ASU 2018-14”). This update modifies the disclosure requirements for employers that sponsor defined benefit pension and/or other postretirement benefit plans. The guidance eliminates requirements for certain disclosures that are no longer considered cost beneficial and requires new ones that the FASB considers pertinent. For public companies, ASU 2018-14 is effective for fiscal years ending after December 15, 2020. For nonpublic companies, ASU 2018-14 is effective for fiscal years ending after December 15, 2021. Early adoption is permitted. The Company will adopt this standard on the nonpublic company effective date. The Company expects the adoption of this standard willon December 31, 2021 did not have a material impact on its Consolidated Financial Statements.the Company's consolidated financial statements.
In August 2018, the FASB issued ASU 2018-15, Intangibles–Goodwill and Other–Internal-use software (Subtopic 350-40): Customer’s Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That is a Service Contract (“(“ASU 2018-15”).This. This update addresses accounting for fees paid by a customer for implementation, set-up and other upfront costs incurred in a cloud computing arrangement that is hosted by the vendor (i.e., a service contract). The new guidance aligns treatment for capitalization of implementation costs with guidance on internal-use software. For public entities, the guidance is effective for annual reporting periods beginning after December 15, 2019. For nonpublic entities, the guidance is effective for annual reporting periods beginning after December 15, 2020, and for all interim periods beginning after December 15, 2021. The Company will adopt this standard on the nonpublic company effective date and is currently assessing the impact of the new standard on its Consolidated Financial Statements.
Relevant standards that were adopted during the year ended December 31, 2020:
In February 2016, the FASB issued ASU 2016-2, Leases (Topic 842) (“ASU 2016-2”). Topic 842 was subsequently amended by ASU 2018-1, Land Easement Practical Expedient for Transition to Topic 842 (“ASU 2018-1”); ASU 2018-10, Codification Improvements to Topic 842, Leases (“ASU 2018-10”); ASU 2018-11, Targeted Improvements (“ASU 2018-11”); and ASU 2018-20 Leases (Topic 842): Narrow-Scope Improvements for Lessors (“ASU 2018-20”). ASU 2018-1 permits an entity to elect an optional transition practical expedient to not evaluate under Topic 842 land easements that exist or expired before the entity’s adoption of Topic 842 and that were not previously accounted for as leases under Topic 840. ASU 2018-10 was issued to clarify the Accounting Standards Codification (“Codification”) or to correct unintended application of guidance within ASU 2016-2. ASU 2018-11 allows for an optional transition method in which the provisions of Topic 842 would be applied upon the adoption date and would not have to be retroactively applied to the earliest reporting period presented in the Consolidated Financial Statements. Lastly, ASU 2018-20 provided narrow-scope improvements for lessors, which was issued to increase transparency and comparability among organizations. ASU 2016-2 and the several additional amendments thereto are collectively referred to herein as ASC 842.
ASC 842 sets out the principles for the recognition, measurement, presentation and disclosure of leases for both parties to a contract (i.e., lessees and lessors). The standard represents a wholesale change to lease accounting and requires all leases with a term longer than 12 months to be reported on the balance sheet through recognition of a ROU asset and a corresponding liability for future lease obligations. Leases will be classified as financing or operating, with classification affecting the pattern and grouping of expenses in the income statement. The standard also requires extensive disclosures for assets, expenses, and cash flows associated with leases, as well as a maturity analysis of lease liabilities. In November 2019, the FASB issued guidance delaying the effective date for all entities except for public business entities that are SEC filers. For public business entities the guidance was effective for fiscal year beginning after December 15, 2018, and for all other entities the guidance is effective for fiscal years beginning after December 15, 2020. Early adoption is permitted for all entities.
The Company early adopted this standard on January 1, 2020. 2021 did not have a material impact on the Company's consolidated financial statements.
In accordance withJanuary 2021, the FASB issued ASU 2018-11,2021-01, Reference Rate Reform (Topic 848) (“ASU 2021-01”) which expands the Company usedscope of guidance in ASC 848 so that companies can apply the effective dateoptional expedients to derivative instruments affected by the clearing house changes. ASU 2021-01 also clarifies and updates several items in ASU 2020-04 as the date of application and, therefore, periods prior to January 1, 2020, were not restated. The new standard provides a number of optional practical expedients in transition. The Company elected the “package of practical expedients,” which permitted the Company to not reassess prior conclusions about lease identification, lease classification, and initial direct costs under ASC 842. The Company also elected the hindsight practical expedient and, therefore, used the hindsight knowledge aspart of the effective dateFASB’s monitoring of global reference rate reform activities. ASU 2021-01 permits entities to elect certain optional expedients and exceptions to modifications of interest rate indexes used for computing when determining lease termsaccounting derivative contracts and impairment. In addition,certain hedging relationships impacted by changes in interest rates used for discounting, margining, or contract price alignment. ASU 2021-01 clarifies other aspects of the Company electedguidance in ASC 848 and provides new guidance on how to address the practical expedient to not separate lease and non-lease components and, therefore, accounts for each separate leaseeffects of the cash
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componentcompensation adjustment that is provided as part of a contractthe above change on certain aspects of hedge accounting. The guidance was effective upon issuance and its associated non-lease components as a single lease component. The new standard also provides a practical expedientallows for an entity’s ongoing accounting relating to leases of 12 monthsretrospective or less (“short-term leases”).prospective application with certain conditions. The Company has electeddid not elect retrospective application. Changes made in connection with the short-term lease recognition exemption for all leases that qualify and will not recognize ROU assets and lease liabilities for those leases. The adoption of this standard resulted in the recognition of ROU assets and lease liabilities on the Company’s balance sheet for its real estate and equipment operating leases of $92.9 million and $96.4 million, respectively. The Company recorded an adjustment to remove the Company’s existing deferred rent liability of approximately $3.5 million. The Company also recognized a transition adjustment to the opening balance of retained earnings on January 1, 2020 amounting to $1.1 million, net of tax, related to an incremental accrued rent adjustment calculated as a result of electing the hindsight practical expedient. The amount of ROU assets were determined based upon the present value of the remaining minimum rental payments under current leasing standards for existing operating leases, adjusted for options that the Company is reasonably certain to exercise, less accrued rent as of December 31, 2019 and the incremental accrued rent as a result of electing the hindsight practical expedient. Lastly, the amount of lease liabilities was determined based upon the present value of the remaining minimum rental payments under current leasing standards for existing operating leases, adjusted for options that the Company is reasonably certain to exercise. See Note 7, “Leases” for further discussion of the impact to the Company’s Consolidated Financial Statements.
In August 2018, the FASB issued ASU 2018-13, Fair Value Measurement (Topic 820) Disclosure Framework—Changes to the Disclosure Requirements for Fair Value Measurement (“ASU 2018-13”). This update modifies the disclosure requirements related to the fair value measurements in Topic 820. Specifically, this update amends disclosure around changes in unrealized gains and losses, the range and weighted average of significant unobservable inputs used in Level 3 fair value measurements and the description of measurement uncertainty. The Company adopted ASU 2018-13 on January 1, 2020. The adoption of this update did not have a material impact on its Consolidated Financial Statements.
In October 2018, the FASB issued ASU 2018-16, Derivatives and Hedging (Topic 815): Inclusion of the Secured Overnight Financing Rate (SOFR) Overnight Index Swap (OIS) Rate as a Benchmark Interest Rate for Hedge Accounting Purposes (“ASU 2018-16”). This update permits the use of the Overnight Index Swap (“OIS”) rate based on the Secured Overnight Financing Rate (“SOFR”) as a U.S. benchmark interest rate for hedge accounting purposes under Topic 815. The amendments should be adopted on a prospective basis for qualifying new or re-structured hedging relationships entered into on or after the date of adoption. The Company adopted this standard on January 1, 2020. The adoption of this update did not have a material impact on its Consolidated Financial Statements.Company’s consolidated financial statements.
3. Mergers and Acquisitions
Century Bancorp, Inc. Acquisition
On November 12, 2021, the Company completed its acquisition of Century Bancorp, Inc. (“Century”). Under the terms of the Merger Agreement, each holder of Century Class A and B common stock received a cash payment of $115.28 per share. The total consideration paid in the acquisition of Century was $641.9 million in cash. In connection with the acquisition, Century Bank and Trust Company, a wholly owned subsidiary of Century, was merged with and into the Bank. The acquisition added $7.1 billion to total assets, including goodwill and intangible assets, $2.9 billion to total loans, which included PCI loans totaling $67.3 million, and $6.1 billion to total deposits, and added 29 full-service banking offices in Massachusetts, as of the date of closing.
The acquisition was accounted for under the acquisition method of accounting in accordance with ASC Topic 805, Business Combinations. Under this method of accounting, the respective assets acquired and liabilities assumed were recorded at their estimated fair values. The excess of consideration paid over the estimated fair value of the net assets acquired totaled $259.0 million and was recorded as goodwill. The results of Century’s operations were included in the Company’s consolidated financial statements subsequent to the acquisition date.
The calculation of goodwill is subject to change for up to one year after the closing date of the transaction as additional information relative to closing date estimates and uncertainties becomes available. As the Company finalizes its analysis of these assets and liabilities, there may be adjustments to the recorded carrying values.
The following table summarizes the estimated fair values of the assets acquired and the liabilities assumed at the date of acquisition from Century:
Net Assets Acquired at Fair Value
(In thousands)
Assets
Cash and due from banks$56,831 
Short-term investments575,953 
Investment securities3,117,022 
Loans2,906,491 
FHLB stock6,690 
Premises and equipment64,521 
Bank owned life insurance95,478 
Goodwill259,024 
Core deposit intangible11,633 
Other assets18,915 
Total assets acquired7,112,558 
Liabilities
Deposits6,099,821 
Securities sold under agreements to repurchase274,982 
Escrow deposits of borrowers3,649 
Other liabilities92,237 
Total liabilities assumed6,470,689 
Purchase price$641,869 
Fair Value Measurement of Assets Assumed and Liabilities Assumed
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The methods used to determine the fair value of the assets acquired and liabilities assumed in the Century acquisition were as follows:
Investment Securities
The estimated fair values of the available for sale debt securities and held-to-maturity debt securities, primarily comprised of U.S. Government agency mortgage-backed securities, U.S. government agencies, Small Business Administration (“SBA”) pooled securities, and municipal bonds carried on Century’s balance sheet, was confirmed using open market pricing provided by multiple independent securities brokers. Based upon management’s determination, a fair value adjustment of $(37.3) million, reflecting a net discount, was recorded on acquired securities and reflects the net unrealized loss position of such securities at the date of acquisition. Securities acquired that were classified on Century’s balance sheet as held-to-maturity were reclassified as available for sale upon acquisition, reflecting management’s intent with respect to such securities.
Loans
Loans acquired in the Century acquisition were recorded at fair value, and there was no carryover of the allowance for loan losses. The fair value of the loans acquired from Century was determined using market participant assumptions in estimating the amount and timing of both principal and interest cash flows expected to be collected, as adjusted for an estimate of future credit losses and prepayments, and then applying a market-based discount rate to those cash flows. Management retained a third-party valuation specialist to assist with the determination of future credit losses, prepayments and a market-based discount rate, the results of which were reviewed by management. A fair value adjustment of $13.3 million, reflecting a net discount, was recorded on the loans acquired in this transaction and was due primarily to anticipated credit loss, as well as considerations for liquidity and market interest rates.
A portion of the acquired loans exhibited evidence of more-than-insignificant deterioration in credit quality since origination and thus were reviewed to determine if any loans would be deemed PCI. The following is a summary of the PCI loans identified as a result of the review performed as of the date acquired:
As of November 12, 2021
(In thousands)
Contractually required principal and interest at acquisition (1)$82,900 
Contractual cash flows not expected to be collected6,746 
Expected cash flows at acquisition76,154 
Interest component of expected cash flows8,896 
Basis in PCI loans at acquisition - estimated fair value$67,258 
(1)Contractually required principal and interest at acquisition includes interest not expected to be collected due to estimated prepayments.
Premises and Equipment
The Company acquired 29 branches from Century as of the date of closing, 13 of which were owned premises. The fair value of properties acquired was derived by valuations prepared by an independent third party utilizing a combination of the cost approach and the sales comparison approach to value the property as improved.
Included in the acquired premises and equipment of $64.5 million was real estate previously owned by Century and located at 400 Mystic Avenue, Medford, Massachusetts (the “400 Mystic Parcel”). On September 30, 2021, the Company executed a definitive Purchase and Sale Agreement that provided for Eastern Bank to sell the 400 Mystic Parcel, where Century maintained its executive offices. The purchase price for the 400 Mystic Parcel was $20.5 million in cash payable at the closing of the sale which occurred in the mid-fourth quarter of 2021 after the Company completed the acquisition. The fair value of the property was initially recorded at an amount equal to the agreed upon purchase price. Accordingly, no gain or loss was recognized as a result of the sale.
Leases
As part of the Century acquisition the Company added 20 lease obligations. The Company recorded a $13.9 million right-of-use asset and lease liability for these lease obligations.
Core Deposit Intangible
The fair value of the core deposit intangible was determined based on a discounted cash flow analysis using a discount rate commensurate with market participants. To calculate cash flows, deposit account servicing costs (net of deposit
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fee income) and interest expense on deposits were compared to the cost of alternative funding sources available through FHLBB borrowing rates and national brokered CD offering rates. The projected cash flows were developed using projected deposit attrition rates. Management retained a third-party valuation specialist to assist with the determination of projected cash flows, the results of which were reviewed by management. The core deposit intangible totaled $11.6 million and is being amortized on a straight-line basis over its estimated useful life of approximately 10 years.
Goodwill
The calculation of goodwill is subject to change for up to one year after the date of acquisition as additional information relative to the closing date estimates and uncertainties become available. As the Company finalizes its review of the acquired assets and liabilities, certain adjustments to the recorded carrying values may be required. The goodwill will be evaluated annually for impairment. The goodwill is not deductible for tax purposes.
Bank Owned Life Insurance (“BOLI”)
Century’s BOLI cash surrender value was $95.5 million with no fair value adjustment.
Time Deposits
The fair value adjustment for time deposits represents a discount from the value of the contractual repayments of fixed-maturity deposits using prevailing market interest rates for similar-term time deposits. The time deposit discount of approximately $1.8 million is being amortized into income on a level yield amortization method over the contractual life of the deposits.
Securities Sold Under Agreements to Repurchase
Acquired securities sold under agreements to repurchase were $275.0 million with no fair value adjustment as the fair value approximates carrying value. Such agreements reached their maturity prior to December 31, 2021. Accordingly, the Company had no obligations related to securities sold under agreements to repurchase as of December 31, 2021. Securities sold under agreements to repurchase were customer-related and were converted to deposits upon maturity.
Escrow Deposits of Borrowers
Century’s escrow deposits of borrowers was $3.6 million with no fair value adjustment.
Merger-Related Expenses
The Company recorded merger and acquisition expenses of $35.5 million during the year ended December 31, 2021 related to the Century acquisition. These merger and acquisition expenses were included in the following line items of the consolidated statements of income:
For the Year Ended December 31, 2021
(In thousands)
Salaries and employee benefits$15,947 
Office occupancy and equipment7,198 
Data processing1,286 
Professional services9,223 
Other1,802 
$35,456 
The following table presents certain unaudited pro forma information for the years ended December 31, 2021 and 2020. This unaudited estimated pro forma financial information was calculated as if Century had been acquired as of the beginning of the year prior to the date of acquisition. This unaudited pro forma information combines the historical results of Century with the Company’s consolidated historical results and includes certain adjustments reflecting the estimated impact of certain fair value adjustments for the respective periods. The pro forma information is not indicative of what would have occurred had the acquisition occurred as of the beginning of the year prior to the acquisition. The unaudited pro forma information does not consider any changes to the provision for loan losses resulting from recording loan assets at fair value, cost savings, or business synergies. As a result, actual amounts would have differed from the unaudited pro forma information presented.
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Unaudited Pro Forma Financial Information for the Years Ended December 31,
20212020
(In thousands)
Net interest income$522,621 $502,853 
Net income174,603 61,858 
Financial results of Century from the date of acquisition through December 31, 2021 are not presented as management considers the determination of such amounts to be impracticable.
Insurance Agency Acquisitions
During the year ended December 31, 2021, the Company completed acquisitions of 2 insurance agencies for aggregate total consideration of $4.4 million in cash which is comprised of cash consideration paid for each insurance agency of $3.9 million and $0.5 million, respectively. Both acquisitions were considered to be business combinations and were accounted for using the acquisition method.
The following table summarizes the estimate fair value of the assets acquired and liabilities assumed for the business combinations described above:
Balance
(In thousands)
Assets acquired:
Customer list intangible$1,860 
Non-compete intangible170 
Other133 
Total assets acquired2,163 
Consideration:
Total cash paid(4,354)
Contingent consideration(449)
Other liabilities assumed(355)
Total fair value of consideration(5,158)
Goodwill$2,995 
In connection with these acquisitions, the Company recorded a contingent consideration liability related to attainment of revenue targets over a period of time after the acquisition date. The amount of contingent consideration recorded was based upon management’s best estimate of possible outcomes as of the date of acquisition. The Company recorded a contingent consideration liability of $0.4 million, and per the purchase agreement, the payouts ranged from $0 to $0.5 million. During the year ended December 31, 2020 the Company did not have any material charges to expense or payments to adjust the acquisition-related contingent consideration liability recorded.
For tax purposes, the acquisitions were considered asset acquisitions and as such, the amortization of goodwill and intangible assets is deductible for tax purposes. Acquisition-related legal and professional fee costs of less than $0.1 million were charged to expense during the year ended December 31, 2021, and was included in the professional services line item of the consolidated statements of income. These acquisitions were not considered significant to the Company’s Consolidated Financial Statements and, therefore, pro forma data and certain other disclosures have been excluded.
During the year ended December 31, 2020, the Company completed an acquisition of an insurance agency for total consideration of $1.4 million in cash. This acquisition was considered to be a business combination and was accounted for using the acquisition method.
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The following table summarizes the estimated fair value of the assets acquired and liabilities assumed for the business combination described above:
Balance
(In Thousands)thousands)
Assets acquired:
Customer list intangible$1,130 
Non-compete intangible80 
Total assets acquired1,210 
Consideration:
Total cash paid(1,363)
Contingent consideration(293)
Total fair value of consideration(1,656)
Goodwill$446 
In connection with this acquisition, the Company recorded a contingent consideration liability related to attainment of revenue targets over a period of time after the acquisition date. The amount of contingent consideration recorded was based upon management’s best estimate of possible outcomes as of the date of acquisition. The Company recorded a contingent consideration liability of $0.3 million, and per the purchase agreement, the payouts ranged from $0 to $0.3 million. During the year ended December 31, 2020 the Company did not have any material charges to expense or payments to adjust the acquisition-related contingent consideration liability recorded.
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For tax purposes, the acquisition was considered an asset acquisitions and as such, the amortization of goodwill and intangible assets is deductible for tax purposes. Acquisition-related legal and professional fee costs of $0.1 million was charged to expense during the year ended December 31, 2020, and waswere included in the professional services line item of the consolidated statements of income. This acquisition was not considered significant to the Company’s Consolidated Financial Statements and, therefore, pro forma data and certain other disclosures have been excluded.
4. Securities
Available for Sale Securities
The amortized cost, gross unrealized gains and losses, and fair value of available for sale securities as of the dates indicated were as follows:
As of December 31, 2020As of December 31, 2021
Amortized
Cost
Unrealized
Gains
Unrealized
Losses
Fair
Value
Amortized
Cost
Unrealized
Gains
Unrealized
Losses
Fair
Value
(In Thousands)(In thousands)
Debt securities:Debt securities:Debt securities:
Government-sponsored residential mortgage-backed securitiesGovernment-sponsored residential mortgage-backed securities$2,106,658 $42,142 $$2,148,800 Government-sponsored residential mortgage-backed securities$5,577,292 $17,918 $(70,502)$5,524,708 
Government-sponsored commercial mortgage-backed securitiesGovernment-sponsored commercial mortgage-backed securities17,054 27 17,081 Government-sponsored commercial mortgage-backed securities1,420,748 760 (12,640)1,408,868 
U.S. Agency bondsU.S. Agency bonds670,468 113 (3,872)666,709 U.S. Agency bonds1,202,377 1,067 (28,430)1,175,014 
U.S. Treasury securitiesU.S. Treasury securities70,106 263 70,369 U.S. Treasury securities89,434 (834)88,605 
State and municipal bonds and obligationsState and municipal bonds and obligations260,898 20,004 280,902 State and municipal bonds and obligations263,910 16,460 (41)280,329 
Small Business Administration pooled securitiesSmall Business Administration pooled securities31,821 282 — 32,103 
Other debt securitiesOther debt securities1,597 — — 1,597 
$3,125,184 $62,549 $(3,872)$3,183,861 $8,587,179 $36,492 $(112,447)$8,511,224 
As of December 31, 2019
Amortized
Cost
Unrealized
Gains
Unrealized
Losses
Fair
Value
(In Thousands)
Debt securities:
Government-sponsored residential mortgage-backed securities$1,151,305 $17,208 $(545)$1,167,968 
U.S. Treasury securities50,155 265 50,420 
State and municipal bonds and obligations272,582 10,959 (3)283,538 
Qualified zone academy bond6,155 155 6,310 
$1,480,197 $28,587 $(548)$1,508,236 
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As of December 31, 2020
Amortized
Cost
Unrealized
Gains
Unrealized
Losses
Fair
Value
(In thousands)
Debt securities:
Government-sponsored residential mortgage-backed securities$2,106,658 $42,142 $— $2,148,800 
Government-sponsored commercial mortgage-backed securities17,054 27 — 17,081 
U.S. Agency bonds670,468 113 (3,872)666,709 
U.S. Treasury securities70,106 263 — 70,369 
State and municipal bonds and obligations260,898 20,004 — 280,902 
$3,125,184 $62,549 $(3,872)$3,183,861 
The amortized cost and estimated fair value of available for sale securities by contractual maturities as of December 31, 20202021 and 20192020 are shown below. Actual maturities may differ from contractual maturities because borrowers may have the right to call or prepay obligations with or without prepayment penalties.
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The scheduled contractual maturities of available for sale securities as of the dates indicated were as follows:
As of December 31, 2020As of December 31, 2021
Due in one year or lessDue after one year to five yearsDue after five to ten yearsDue after ten yearsTotalDue in one year or lessDue after one year to five yearsDue after five to ten yearsDue after ten yearsTotal
Amortized CostFair ValueAmortized CostFair ValueAmortized CostFair ValueAmortized CostFair ValueAmortized CostFair ValueAmortized CostFair ValueAmortized CostFair ValueAmortized CostFair ValueAmortized CostFair ValueAmortized CostFair Value
(In Thousands)(In thousands)
Government-sponsored residential mortgage-backed securitiesGovernment-sponsored residential mortgage-backed securities$$$46,293 $48,925 $96,338 $100,278 $1,964,027 $1,999,597 $2,106,658 $2,148,800 Government-sponsored residential mortgage-backed securities$— $— $24,935 $25,962 $899,169 $892,029 $4,653,188 $4,606,717 $5,577,292 $5,524,708 
Government-sponsored commercial mortgage-backed securitiesGovernment-sponsored commercial mortgage-backed securities17,054 17,081 17,054 17,081 Government-sponsored commercial mortgage-backed securities— — 139,095 137,755 387,177 378,414 894,476 892,699 1,420,748 1,408,868 
U.S. Agency bondsU.S. Agency bonds99,772 99,834 570,696 566,875 670,468 666,709 U.S. Agency bonds5,508 5,515 531,821 520,935 665,048 648,564 — — 1,202,377 1,175,014 
U.S. Treasury securitiesU.S. Treasury securities50,023 50,251 20,083 20,118 70,106 70,369 U.S. Treasury securities40,010 40,001 49,424 48,604 — — — — 89,434 88,605 
State and municipal bonds and obligationsState and municipal bonds and obligations406 408 20,511 21,431 74,980 79,635 165,001 179,428 260,898 280,902 State and municipal bonds and obligations6,137 6,116 33,692 34,704 72,226 75,416 151,855 164,093 263,910 280,329 
Small Business Administration pooled securitiesSmall Business Administration pooled securities— — 4,062 4,092 — — 27,759 28,011 31,821 32,103 
Other debt securitiesOther debt securities300 300 1,297 1,297 — — — — 1,597 1,597 
TotalTotal$50,429 $50,659 $186,659 $190,308 $759,068 $763,869 $2,129,028 $2,179,025 $3,125,184 $3,183,861 Total$51,955 $51,932 $784,326 $773,349 $2,023,620 $1,994,423 $5,727,278 $5,691,520 $8,587,179 $8,511,224 
As of December 31, 2019
Due in one year or lessDue after one year to five yearsDue after five to ten yearsDue after ten yearsTotal
Amortized CostFair ValueAmortized CostFair ValueAmortized CostFair ValueAmortized CostFair ValueAmortized CostFair Value
(In Thousands)
Government-sponsored residential mortgage-backed securities$$$8,139 $8,464 $199,428 $203,706 $943,738 $955,798 $1,151,305 $1,167,968 
U.S. Treasury securities40 40 50,115 50,380 50,155 50,420 
State and municipal bonds and obligations381 381 8,889 9,109 77,227 79,504 186,085 194,544 272,582 283,538 
Qualified zone academy bond6,155 6,310 6,155 6,310 
Total$6,576 $6,731 $67,143 $67,953 $276,655 $283,210 $1,129,823 $1,150,342 $1,480,197 $1,508,236 
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As of December 31, 2020
Due in one year or lessDue after one year to five yearsDue after five to ten yearsDue after ten yearsTotal
Amortized CostFair ValueAmortized CostFair ValueAmortized CostFair ValueAmortized CostFair ValueAmortized CostFair Value
(In Thousands)
Government-sponsored residential mortgage-backed securities$— $— $46,293 $48,925 $96,338 $100,278 $1,964,027 $1,999,597 $2,106,658 $2,148,800 
Government-sponsored commercial mortgage-backed securities— — — — 17,054 17,081 — — 17,054 17,081 
U.S. Agency bonds— — 99,772 99,834 570,696 566,875 — — 670,468 666,709 
U.S. Treasury securities50,023 50,251 20,083 20,118 — — — — 70,106 70,369 
State and municipal bonds and obligations406 408 20,511 21,431 74,980 79,635 165,001 179,428 260,898 280,902 
Total$50,429 $50,659 $186,659 $190,308 $759,068 $763,869 $2,129,028 $2,179,025 $3,125,184 $3,183,861 
Mortgage-backed securities include investments in securities that are insured or guaranteed by Freddie Mac, Ginnie Mae or Fannie Mae. Mortgage-backed securities are purchased to achieve positive interest rate spread with minimal administrative expense, and to lower the Company’s credit risk. Mortgage-backed securities and callable securities are shown at their contractual maturity dates. However, both are expected to have shorter average lives due to expected prepayments and callable features, respectively. Included in the available for sale securities as of December 31, 2021 and 2020 were $1.1 billion, and 2019 were $710.7 million, and $266.4 million,$0.7 billion, respectively, of callable securities at fair value.
U.S. Treasury securities are purchased for liquidity purposes at zero risk weighting for capital purposes and as collateral for interest rate derivative positions.
U.S. Agency bonds include securities issued by Fannie Mae, Freddie Mac, the Federal Home Loan Bank, and the Federal Farm Credit Bureau.
State and municipal securities include fixed rate investment grade bonds issued primarily by municipalities in local communities within Massachusetts, and the Commonwealth of Massachusetts. The market value of these securities may be affected by call options, long dated maturities, general market liquidity and credit factors.
As of December 31, 20202021 and 2019,2020, the Company had no investments in obligations of individual states, counties, or municipalities which exceeded 10% of consolidated shareholders’ equity.
Gross realized gains from sales of available for sale securities were $1.2 million, $0.3 million $2.1 million and $0.2$2.1 million during the years ended December 31, 2021, 2020, 2019, and 2018,2019, respectively. The Company had 0no significant gross realized losses
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from sales of securities available for sale during the years ended December 31, 2021, 2020, 2019, and 2018. NaN2019. No other-than-temporary impairment ("OTTI"(“OTTI”) was recorded during the years ended December 31, 2021, 2020, 2019, and 2018.2019.
Management prepares an estimate of the expected cash flows for investment securities available for sale that potentially may be deemed to have been an OTTI. This estimate begins with the contractual cash flows of the security. This amount is then reduced by an estimate of probable credit losses associated with the security. When estimating the extent of probable losses on the securities, management considers the credit quality and the ability to pay of the underlying issuers. Indicators of diminished credit quality of the issuers include defaults, interest deferrals, or “payments in kind.” Management also considers those factors listed in the Investments – Debt and Equity Securities topic of the FASB ASC when estimating the ultimate realizability of the cash flows for each individual security.
The resulting estimate of cash flows after considering credit is then subject to a present value computation using a discount rate equal to the current yield used to accrete the beneficial interest or the effective interest rate implicit in the security at the date of acquisition. If the present value of the estimated cash flows is less than the current amortized cost basis, an OTTI is considered to have occurred and the security is written down to the fair value indicated by the cash flow analysis. As part of the analysis, management considers whether it intends to sell the security or whether it is more than likely that it would be required to sell the security before the expected recovery of its amortized cost basis.
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Information pertaining to available for sale securities with gross unrealized losses as of December 31, 20202021 and 2019,2020, which the Company has not deemed to be OTTI, aggregated by investment category and length of time that individual securities have been in a continuous loss position, follows:
December 31, 2020
Less than 12 Months12 Months or LongerTotal
# of
Holdings
Gross
Unrealized
Losses
Fair
Value
Gross
Unrealized
Losses
Fair
Value
Gross
Unrealized
Losses
Fair
Value
(Dollars In Thousands)
U.S. Agency bonds6$3,872 $416,824 $$$3,872 $416,824 
6$3,872 $416,824 $$$3,872 $416,824 
December 31, 2021
Less than 12 Months12 Months or LongerTotal
# of
Holdings
Gross
Unrealized
Losses
Fair
Value
Gross
Unrealized
Losses
Fair
Value
Gross
Unrealized
Losses
Fair
Value
(Dollars in thousands)
Government-sponsored residential mortgage-backed securities264$70,502 $4,615,457 $— $— $70,502 $4,615,457 
Government-sponsored commercial mortgage-backed securities16512,218 1,102,444 422 15,682 12,640 1,118,126 
U.S. Agency bonds272,169 191,222 26,261 794,353 28,430 985,575 
U.S. Treasury securities3834 78,588 — — 834 78,588 
State and municipal bonds and obligations1141 5,436 — — 41 5,436 
470$85,764 $5,993,147 $26,683 $810,035 $112,447 $6,803,182 
December 31, 2019
Less than 12 Months12 Months or LongerTotal
# of
Holdings
Gross
Unrealized
Losses
Fair
Value
Gross
Unrealized
Losses
Fair
Value
Gross
Unrealized
Losses
Fair
Value
(Dollars In Thousands)
Government-sponsored residential mortgage-backed securities1$545 $74,550 $$$545 $74,550 
State and municipal bonds and obligations2850 850 
3$548 $75,400 $$$548 $75,400 
December 31, 2020
Less than 12 Months12 Months or LongerTotal
# of
Holdings
Gross
Unrealized
Losses
Fair
Value
Gross
Unrealized
Losses
Fair
Value
Gross
Unrealized
Losses
Fair
Value
(Dollars in thousands)
U.S. Agency bonds6$3,872 $416,824 $— $— $3,872 $416,824 
6$3,872 $416,824 $— $— $3,872 $416,824 
TheAs of December 31, 2021, the Company does not intend to sell these investments and has determined based upon available evidence that it is more likely than not that the Company will not be required to sell each security before the expected recovery of its amortized cost basis. As a result, the Company does not consider these investments with gross unrealized losses to be OTTI. The Company made this determination by reviewing various qualitative and quantitative factors regarding each investment category, such as current market conditions, extent and nature of changes in fair value, issuer rating changes and trends, and volatility of earnings.
As a result of the Company’s review of these qualitative and quantitative factors, the causes of the impairments listed in the tables above by category are as follows as of December 31, 20202021 and 2019:2020:
U.S. Agency bondsGovernment-sponsored residential mortgage-backed securities- The securities with unrealized losses in this portfolio ashave contractual terms that generally do not permit the issuer to settle the security at a price less than the current par value of December 31, 2020the investment. The decline in market value of these securities is attributable to changes in interest rates and not credit quality. Additionally, these securities are implicitly guaranteed by the U.S. government or one of its agencies.
��Government-sponsored commercial mortgage-backed securities – The securities with unrealized losses in this portfolio have contractual terms that generally do not permit the issuer to settle the security at a price less than the current par value of the investment. The decline in market value of these securities is attributable to changes in interest rates and not credit quality. Additionally, these securities are implicitly guaranteed by the U.S. government or one of its agencies.
Government-sponsored residential mortgage-backed securitiesU.S. Agency bonds- The security with an unrealized loss in this portfolio as of December 31, 2019 has contractual terms that generally do not permit the issuer to settle the
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security at a price less than the current par value of the investment. The decline in market value of this security is attributable to changes in interest rates and not credit quality. The security at a loss position as of December 31, 2019 was subsequently in a gain position as of December 31, 2020. Additionally, these securities are implicitly guaranteed by the U.S. government or one of its agencies.
State and municipal bonds and obligations- The securities with unrealized losses in this portfolio as of December 31, 2019 have contractual terms that generally do not permit the issuer to settle the securitiessecurity at a price less than the current par value of the investment. The decline in market value of these securities as of December 31, 2019 is attributable to changes in interest rates and not credit quality. TheseAdditionally, these securities were subsequentlyare implicitly guaranteed by the U.S. government or one of its agencies.
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U.S. Treasury securities – The securities with unrealized losses in this portfolio have contractual terms that generally do not permit the issuer to settle the security at a gain position asprice less than the current par value of December 31, 2020. Thesethe investment. The decline in market value of these securities is attributable to changes in interest rates and not credit quality. Additionally, these securities are implicitly guaranteed by the U.S. government or one of its agencies.
State and municipal bonds are investment grade and are rated AA by Standardobligations – The securities with unrealized losses in this portfolio have contractual terms that generally do not permit the issuer to settle the security at a price less than the current par value of the investment. The decline in market value of these securities is attributable to changes in interest rates and Poor’s.not credit quality.
5. Loans and Allowance for Loan Losses
Loans
The following table provides a summary of the Company’s loan portfolio as of the dates indicated:
As of December 31,As of December 31,
2020201920212020
(In thousands)(In thousands)
Commercial and industrialCommercial and industrial$1,995,016 $1,642,184 Commercial and industrial$2,960,527 $1,995,016 
Commercial real estateCommercial real estate3,573,630 3,535,441 Commercial real estate4,522,513 3,573,630 
Commercial constructionCommercial construction305,708 273,774 Commercial construction222,328 305,708 
Business bankingBusiness banking1,339,164 771,498 Business banking1,334,694 1,339,164 
Residential real estateResidential real estate1,370,957 1,428,630 Residential real estate1,926,810 1,370,957 
Consumer home equityConsumer home equity868,270 933,088 Consumer home equity1,100,153 868,270 
Other consumer(1)Other consumer(1)277,780 402,431 Other consumer(1)214,485 277,780 
Gross loans before unamortized premiums, unearned discounts and deferred feesGross loans before unamortized premiums, unearned discounts and deferred fees9,730,525 8,987,046 Gross loans before unamortized premiums, unearned discounts and deferred fees12,281,510 9,730,525 
Allowance for credit losses(113,031)(82,297)
Allowance for loan lossesAllowance for loan losses(97,787)(113,031)
Unamortized premiums, net of unearned discounts and deferred feesUnamortized premiums, net of unearned discounts and deferred fees(23,536)(5,565)Unamortized premiums, net of unearned discounts and deferred fees(26,442)(23,536)
Loans after the allowance for credit losses, unamortized premiums, unearned discounts and deferred fees$9,593,958 $8,899,184 
Loans after the allowance for loan losses, unamortized premiums, unearned discounts and deferred feesLoans after the allowance for loan losses, unamortized premiums, unearned discounts and deferred fees$12,157,281 $9,593,958 
(1)Home improvement loans and automobile loans are included in the other consumer portfolio above and amounted to $104.4 million and $53.3 million at December 31, 2021, respectively, and $81.8 million and $126.7 million at December 31, 2020, respectively.
There are no other loan categories that exceed 10% of total loans not already reflected in the preceding table.
The Company’s lending activities are conducted principally in the New England area with the exception of its Shared National Credit Program (“SNC Program”) portfolio. The Company participates in the SNC Program in an effort to improve its industry and geographical diversification. The SNC Program portfolio is included in the Company’s commercial and industrial commercial real estate and commercial construction portfolios.portfolio. The SNC Program portfolio is defined as loan syndications with exposure over $100 million and with three or more lenders participating.
Most loans originated by the Company are either collateralized by real estate or other assets or guaranteed by federal and local governmental authorities. The ability and willingness of the single-family residential and consumer borrowers to honor their repayment commitments is generally dependent on the level of overall economic activity within the borrowers’ geographic areas and real estate values. The ability and willingness of commercial real estate, commercial and industrial, and construction loan borrowers to honor their repayment commitments is generally dependent on the health of the real estate economy in the borrowers’ geographic areas and the general economy.
Loans Pledged as Collateral
The carrying value of loans pledged to secure advances from the Federal Home Loan Bank ("FHLB") of Boston ("FHLBB")FHLBB were $2.4$2.6 billion and $1.5$2.4 billion at December 31, 20202021 and 2019,2020, respectively. The balance of funds borrowed from the FHLBB were $14.6$14.0 million and $19.0$14.6 million at December 31, 20202021 and 2019,2020, respectively.
The carrying value of loans pledged to secure advances from the Federal Reserve Bank (“FRB”) were $0.9 billion$784.0 million and $1.0 billion$884.1 million at December 31, 20202021 and 2019,2020, respectively. There were 0no funds borrowed from the FRB outstanding at December 31, 20202021 and 2019.2020.
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Serviced Loans
At December 31, 20202021 and 2019,2020, mortgage loans partially or wholly-owned by others and serviced by the Company amounted to approximately $95.8 million and $13.5 million, and $15.6respectively. The increase in serviced loans at December 31, 2021 compared to December 31, 2020 is primarily attributable to our acquisition of Century. Accordingly, we acquired mortgage servicing rights (“MSRs”) which amounted to $0.6 million respectively.at December 31, 2021. MSRs are included in other assets on the consolidated balance sheets.
Allowance for Loan Losses
The allowance for loan losses is established to provide for probable losses incurred in the Company’s loan portfolio at the balance sheet date and is established through a provision for loan losses charged to net income. Charge-offs, net of recoveries, are charged directly to the allowance. Commercial and residential loans are charged-off in the period in which they are deemed uncollectible. Delinquent loans in these product types are subject to ongoing review and analysis to determine if a charge-off in the current period is appropriate. For consumer loans, policies and procedures exist that require charge-off consideration upon a certain triggering event depending on the product type.
The following table summarizes the changes in the allowance for loan losses for the periods indicated:
For the Year Ended December 31,
202020192018
(In thousands)
Balance at the beginning of period$82,297 $80,655 $74,111 
Loans charged off(9,853)(9,499)(12,461)
Recoveries1,787 4,841 3,905 
Provision for loan losses38,800 6,300 15,100 
Balance at end of period$113,031 $82,297 $80,655 
The following tables summarize changes in the allowance for loan losses by loan category and bifurcates the amount of allowance allocated to each loan category based on collective impairment analysis and loans evaluated individually for impairment:
For the Year Ended December 31, 2020For the Year Ended December 31, 2021
Commercial
and
Industrial
Commercial
Real Estate
Commercial
Construction
Business
Banking
Residential
Real Estate
Consumer
Home Equity
Other
Consumer
OtherTotalCommercial
and
Industrial
Commercial
Real Estate
Commercial
Construction
Business
Banking
Residential
Real Estate
Consumer
Home Equity
Other
Consumer
OtherTotal
(In thousands)(In thousands)
Allowance for loan losses:Allowance for loan losses:Allowance for loan losses:
Beginning balanceBeginning balance$20,919 $34,730 $3,424 $8,260 $6,380 $4,027 $4,173 $384 $82,297 Beginning balance$26,617 $54,569 $4,553 $13,152 $6,435 $3,744 $3,467 $494 $113,031 
Charge-offsCharge-offs(1,770)(24)(5,147)(574)(2,338)(9,853)Charge-offs(1,558)(247)— (5,091)(35)(24)(2,047)— (9,002)
RecoveriesRecoveries778 230 292 125 153 209 1,787 Recoveries935 — 1,524 122 185 674 — 3,444 
Provision (benefit)6,690 19,633 1,129 9,747 (70)138 1,423 110 38,800 
(Release of) provision(Release of) provision(7,976)(1,953)(1,968)1,398 34 (183)1,214 (252)(9,686)
Ending balanceEnding balance$26,617 $54,569 $4,553 $13,152 $6,435 $3,744 $3,467 $494 $113,031 Ending balance$18,018 $52,373 $2,585 $10,983 $6,556 $3,722 $3,308 $242 $97,787 
Ending balance: individually evaluated for impairmentEnding balance: individually evaluated for impairment$4,555 $210 $$1,435 $1,565 $289 $$$8,054 Ending balance: individually evaluated for impairment$1,540 $— $— $450 $1,549 $270 $161 $— $3,970 
Ending balance: acquired with deteriorated credit qualityEnding balance: acquired with deteriorated credit quality$1,283 $822 $$$327 $$$$2,432 Ending balance: acquired with deteriorated credit quality$$298 $— $— $243 $— $— $— $546 
Ending balance: collectively evaluated for impairmentEnding balance: collectively evaluated for impairment$20,779 $53,537 $4,553 $11,717 $4,543 $3,455 $3,467 $494 $102,545 Ending balance: collectively evaluated for impairment$16,473 $52,075 $2,585 $10,533 $4,764 $3,452 $3,147 $242 $93,271 
Loans ending balance:Loans ending balance:Loans ending balance:
Individually evaluated for impairmentIndividually evaluated for impairment$17,343 $4,435 $$21,901 $27,056 $4,845 $29 $$75,609 Individually evaluated for impairment$16,145 $3,520 $— $12,060 $22,378 $3,922 $179 $— $58,204 
Acquired with deteriorated credit qualityAcquired with deteriorated credit quality3,432 2,749 3,116 9,297 Acquired with deteriorated credit quality19,028 47,553 — — 3,058 — — — 69,639 
Collectively evaluated for impairmentCollectively evaluated for impairment1,974,241 3,566,446 305,708 1,317,263 1,340,785 863,425 277,751 9,645,619 Collectively evaluated for impairment2,925,354 4,471,440 222,328 1,322,634 1,901,374 1,096,231 214,306 — 12,153,667 
Total loans by groupTotal loans by group$1,995,016 $3,573,630 $305,708 $1,339,164 $1,370,957 $868,270 $277,780 $$9,730,525 Total loans by group$2,960,527 $4,522,513 $222,328 $1,334,694 $1,926,810 $1,100,153 $214,485 $— $12,281,510 
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For the Year Ended December 31, 2019For the Year Ended December 31, 2020
Commercial
and
Industrial
Commercial
Real Estate
Commercial
Construction
Business
Banking
Residential
Real Estate
Consumer
Home Equity
Other
Consumer
OtherTotalCommercial
and
Industrial
Commercial
Real Estate
Commercial
Construction
Business
Banking
Residential
Real Estate
Consumer
Home Equity
Other
Consumer
OtherTotal
(In thousands)(In thousands)
Allowance for loan losses:Allowance for loan losses:Allowance for loan losses:
Beginning balanceBeginning balance$19,321 $32,400 $4,606 $8,167 $7,059 $4,113 $4,600 $389 $80,655 Beginning balance$20,919 $34,730 $3,424 $8,260 $6,380 $4,027 $4,173 $384 $82,297 
Charge-offsCharge-offs(1,123)(5,974)(66)(205)(2,131)(9,499)Charge-offs(1,770)(24)— (5,147)— (574)(2,338)— (9,853)
RecoveriesRecoveries3,748 12 604 105 52 320 4,841 Recoveries778 230 — 292 125 153 209 — 1,787 
Provision (benefit)(1,027)2,318 (1,182)5,463 (718)67 1,384 (5)6,300 
Provision (release of)Provision (release of)6,690 19,633 1,129 9,747 (70)138 1,423 110 38,800 
Ending balanceEnding balance$20,919 $34,730 $3,424 $8,260 $6,380 $4,027 $4,173 $384 $82,297 Ending balance$26,617 $54,569 $4,553 $13,152 $6,435 $3,744 $3,467 $494 $113,031 
Ending balance: individually evaluated for impairmentEnding balance: individually evaluated for impairment$2,337 $40 $$571 $1,399 $322 $$$4,669 Ending balance: individually evaluated for impairment$4,555 $210 $— $1,435 $1,565 $289 $— $— $8,054 
Ending balance: acquired with deteriorated credit qualityEnding balance: acquired with deteriorated credit quality$936 $$$$256 $$$$1,192 Ending balance: acquired with deteriorated credit quality$1,283 $822 $— $— $327 $— $— $— $2,432 
Ending balance: collectively evaluated for impairmentEnding balance: collectively evaluated for impairment$17,646 $34,690 $3,424 $7,689 $4,725 $3,705 $4,173 $384 $76,436 Ending balance: collectively evaluated for impairment$20,779 $53,537 $4,553 $11,717 $4,543 $3,455 $3,467 $494 $102,545 
Loans ending balance:Loans ending balance:Loans ending balance:
Individually evaluated for impairmentIndividually evaluated for impairment$32,370 $7,641 $$11,658 $29,532 $6,555 $$$87,756 Individually evaluated for impairment$17,343 $4,435 $— $21,901 $27,056 $4,845 $29 $— $75,609 
Acquired with deteriorated credit qualityAcquired with deteriorated credit quality3,571 6,459 3,421 13,451 Acquired with deteriorated credit quality3,432 2,749 — — 3,116 — — — 9,297 
Collectively evaluated for impairmentCollectively evaluated for impairment1,606,243 3,521,341 273,774 759,840 1,395,677 926,533 402,431 8,885,839 Collectively evaluated for impairment1,974,241 3,566,446 305,708 1,317,263 1,340,785 863,425 277,751 — 9,645,619 
Total loans by groupTotal loans by group$1,642,184 $3,535,441 $273,774 $771,498 $1,428,630 $933,088 $402,431 $$8,987,046 Total loans by group$1,995,016 $3,573,630 $305,708 $1,339,164 $1,370,957 $868,270 $277,780 $— $9,730,525 
For the Year Ended December 31, 2018For the Year Ended December 31, 2019
Commercial
and
Industrial
Commercial
Real Estate
Commercial
Construction
Business
Banking
Residential
Real Estate
Consumer
Home Equity
Other
Consumer
OtherTotalCommercial
and
Industrial
Commercial
Real Estate
Commercial
Construction
Business
Banking
Residential
Real Estate
Consumer
Home Equity
Other
Consumer
OtherTotal
(In thousands)(In thousands)
Allowance for loan losses:Allowance for loan losses:Allowance for loan losses:
Beginning balanceBeginning balance$14,892 $30,807 $5,588 $6,497 $6,954 $4,040 $4,751 $582 $74,111 Beginning balance$19,321 $32,400 $4,606 $8,167 $7,059 $4,113 $4,600 $389 $80,655 
Charge-offsCharge-offs(3,646)(49)(6,345)(27)(285)(2,109)(12,461)Charge-offs(1,123)— — (5,974)(66)(205)(2,131)— (9,499)
RecoveriesRecoveries2,753 132 375 152 60 433 3,905 Recoveries3,748 12 — 604 105 52 320 — 4,841 
Provision (benefit)5,322 1,510 (982)7,640 (20)298 1,525 (193)15,100 
Provision (release of)Provision (release of)(1,027)2,318 (1,182)5,463 (718)67 1,384 (5)6,300 
Ending balanceEnding balance$19,321 $32,400 $4,606 $8,167 $7,059 $4,113 $4,600 $389 $80,655 Ending balance$20,919 $34,730 $3,424 $8,260 $6,380 $4,027 $4,173 $384 $82,297 
Ending balance: individually evaluated for impairmentEnding balance: individually evaluated for impairment$1,361 $38 $$154 $1,804 $337 $$$3,694 Ending balance: individually evaluated for impairment$2,337 $40 $— $571 $1,399 $322 $— $— $4,669 
Ending balance: acquired with deteriorated credit qualityEnding balance: acquired with deteriorated credit quality$239 $181 $$$393 $$$$813 Ending balance: acquired with deteriorated credit quality$936 $— $— $— $256 $— $— $— $1,192 
Ending balance: collectively evaluated for impairmentEnding balance: collectively evaluated for impairment$17,721 $32,181 $4,606 $8,013 $4,862 $3,776 $4,600 $389 $76,148 Ending balance: collectively evaluated for impairment$17,646 $34,690 $3,424 $7,689 $4,725 $3,705 $4,173 $384 $76,436 
Loans ending balance:Loans ending balance:Loans ending balance:
Individually evaluated for impairmentIndividually evaluated for impairment$13,954 $10,579 $$7,704 $27,713 $4,948 $$$64,898 Individually evaluated for impairment$32,370 $7,641 $— $11,658 $29,532 $6,555 $— $— $87,756 
Acquired with deteriorated credit qualityAcquired with deteriorated credit quality4,904 7,853 4,134 16,891 Acquired with deteriorated credit quality3,571 6,459 — — 3,421 — — — 13,451 
Collectively evaluated for impairmentCollectively evaluated for impairment1,639,907 3,192,686 313,209 733,234 1,398,917 944,462 551,799 8,774,214 Collectively evaluated for impairment1,606,243 3,521,341 273,774 759,840 1,395,677 926,533 402,431 — 8,885,839 
Total loans by groupTotal loans by group$1,658,765 $3,211,118 $313,209 $740,938 $1,430,764 $949,410 $551,799 $$8,856,003 Total loans by group$1,642,184 $3,535,441 $273,774 $771,498 $1,428,630 $933,088 $402,431 $— $8,987,046 
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Management uses a methodology to systematically estimate the amount of loss incurred in the portfolio. Commercial real estate, commercial and industrial, commercial construction and business banking loans are evaluated using a loan rating system, historical losses and other factors which form the basis for estimating incurred losses. Portfolios of more homogeneous populations of loans, including residential mortgages and consumer loans, are analyzed as groups taking into account delinquency ratios, historical loss experience and charge-offs. For the purpose of estimating the allowance for loan losses, management segregates the loan portfolio into the categories noted in the above tables. Each of these loan categories possesses unique risk characteristics such as the purpose of the loan, repayment source, and collateral. These characteristics are considered when determining the appropriate level of the allowance for each category. Some examples of these risk characteristics unique to each loan category include:
Commercial Lending
Commercial and industrial: The primary risk associated with commercial and industrial loans is the ability of borrowers to achieve business results consistent with those projected at origination. Collateral frequently consists of a first lien position on business assets including, but not limited to accounts receivable, inventory, airplanes and equipment. The primary repayment source is operating cash flow and, secondarily, the liquidation of assets. The Company often obtains personal guarantees from individuals holding material ownership in the borrowing entity.
Commercial real estate: Collateral values are established by independent third-party appraisals and evaluations. Primary repayment sources include operating income generated by the real estate, permanent debt refinancing, sale of the real estate and, secondarily, liquidation of the collateral. The Company often obtains personal guarantees from individuals holding material ownership in the borrowing entity.
Commercial construction: These loans are generally considered to present a higher degree of risk than other real estate loans and may be affected by a variety of factors, such as adverse changes in interest rates and the borrower’s ability to control costs and adhere to time schedules. Construction loans are underwritten utilizing feasibility studies, independent appraisal reviews, sensitivity analysis of absorption and lease rates and financial analysis of the developers and property owners. Construction loans are generally based upon estimates of costs and value associated with the completed project. Construction loan repayment is substantially dependent on the ability of the borrower to complete the project and obtain permanent financing.
Business banking: These loans are typically secured by all business assets or commercial real estate. Business banking originations include traditionally underwritten loans as well as partially automated scored loans. Business banking scored loans are determined by utilizing the Company’s proprietary decision matrix that has a number of quantitative factors including, but not limited to, a guarantor’s credit score, industry risk, and time in business. The Company also engages in Small Business Association (“SBA”) lending, both in the business banking and commercial banking divisions. The SBA guarantees reduce the Company’s loss due to default and are considered a credit enhancement to the loan structure.
Residential Lending
Residential real estate: These loans are made to borrowers who demonstrate the ability to repay principal and interest on a monthly basis. Underwriting considerations include, among others, income sources and their reliability, willingness to repay as evidenced by credit repayment history, financial resources (including cash reserves) and the value of the collateral. The Company maintains policy standards for minimum credit score and cash reserves and maximum loan to value consistent with a “prime” portfolio. Collateral consists of mortgage liens on 1-4 family residential dwellings. The Company does not originate or purchase sub-prime or other high-risk loans. Residential loans are originated either for sale to investors or retained in the Company’s loan portfolio. Decisions about whether to sell or retain residential loans are made based on the interest rate characteristics, pricing for loans in the secondary mortgage market, competitive factors and the Company’s capital needs.
Consumer Lending
Consumer home equity: Home equity lines of credit are granted for ten years with monthly interest-only repayment requirements. Full principal repayment is required at the end of the ten-year draw period. Home equity loans are term loans that require the monthly payment of principal and interest such that the loan will be fully amortized at maturity. Underwriting considerations are materially consistent with those utilized in residential real estate. Collateral consists of a senior or subordinate lien on owner-occupied residential property.
Other consumer: The Company’s policy and underwriting in this category, which is comprised primarily of airplanehome improvement and automobile loans, include the following factors, among others: income sources and reliability, credit histories, term of repayment, and collateral value, as applicable. These are typically granted on an unsecured basis, with the exception of airplane and automobile loans.
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Credit Quality
Commercial Lending Credit Quality
The Company monitors credit quality indicators and utilizes portfolio scorecards to assess the risk of its commercial portfolio. Specifically, the company utilizes a 15-point credit risk-rating system to manage risk and identify potential problem loans.
Prior to December 31, 2020, the Company utilized a 12-point credit risk-rating system to manage risk and identify potential problem loans. In the fourth quarter of 2020, the Company realigned its credit risk-rating system, transitioning to a 15-point credit risk-rating system. The expansion from the prior 12-point scale will provide more refinement in the pass grade categories; new pass grades are 0-10. There are no changes to non-pass categories, which continue to align with regulatory guidelines and are found in ratings: special mention (11), substandard (12), doubtful (13) and loss (14). The Company believes that increasing granularity of the risk rating system allows for more robust portfolio management and increased precision and effectiveness of credit risk identification.
Under both point systems, risk-rating assignments are based upon a number of quantitative and qualitative factors that are under continual review. Factors include cash flow, collateral coverage, liquidity, leverage, position within the industry, internal controls and management, financial reporting, and other considerations. The risk-rating categories under the new 15-point credit risk-rating system are defined as follows:
0 Risk Rating- Unrated
Certain segments of the portfolios are not rated. These segments include airplane loans, business banking scored loan products, and other commercial loans managed by exception. Loans within this unrated loan segment are monitored by delinquency status; and for lines of credit greater than $100,000 in exposure, an annual review is conducted. The Company supplements performance data with current business credit scores for the business banking portfolio on a quarterly basis. Unrated commercial and business banking loans are generally restricted to commercial exposure less than $1 million. Loans included in this category have qualification requirements that include risk rating of 10 or better at time of recommendation for unrated status, acceptable management of deposit accounts, and no known negative changes in management, operations or financial performance.
For purposes of estimating the allowance for loan losses, unrated loans are considered in the same manner as pass rated loans.
1-10 Risk Rating – Pass
Loans with a risk rating of 1-10 are classified as “Pass” and are comprised of loans that range from “substantially risk free” which indicates borrowers of unquestioned credit standing, well-established national companies with a very strong financial condition, and loans fully secured by policy conforming cash levels, through “low pass” which indicates acceptable rated loans that may be experiencing weak cash flow, impending lease rollover or minor liquidity concerns.
11 Risk Rating – Special Mention (Potential Weakness)
Loans to borrowers in this category exhibit potential weaknesses or downward trends deserving management’s close attention. While potentially weak, no loss of principal or interest is envisioned. Included in this category are borrowers who are performing as agreed, are weak when compared to industry standards, may be experiencing an interim loss and may be in declining industries. An element of asset quality, financial flexibility or management is below average. The Company does not consider borrowers within this category as new business prospects. Borrowers rated special mention may find it difficult to obtain alternative financing from traditional bank sources.
12 Risk Rating – Substandard (Well-Defined Weakness)
Loans with a risk-rating of 12 exhibit well-defined weaknesses that, if not corrected, may jeopardize the orderly liquidation of the debt. A loan is classified as substandard if it is inadequately protected by the repayment capacity of the obligor or by the collateral pledged. Specifically, repayment under market rates and terms, or by the requirements under the existing loan documents, is in jeopardy, but no loss of principal or interest is envisioned. There is a possibility that a partial loss of principal and/or interest will occur in the future if the deficiencies are not corrected. Loss potential, while existing in the aggregate portfolio of substandard assets, does not have to exist in individual assets classified as substandard. Non-accrual is possible, but not mandatory, in this class.
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13 Risk Rating – Doubtful (Loss Probable)
Loans classified as doubtful have comparable weaknesses as found in the loans classified as substandard, with the added provision that such weaknesses make collection of the debt in full (based on currently existing facts, conditions and values) highly questionable and improbable. Serious problems exist such that a partial loss of principal is likely. The probability of loss exists, however, because of reasonable specific pending factors that may work to strengthen the credit, estimated losses are deferred until a more exact status can be determined. Specific reserves will be the amount identified after specific review. Non-accrual is mandatory in this class.
14 Risk Rating – Loss
Loans to borrowers in this category are deemed incapable of repayment. Loans to such borrowers are considered uncollectible and of such little value that continuance as active assets of the Company is not warranted. This classification does not mean that the loans have no recovery or salvage value, but rather, it is not practical or desirable to defer writing off these
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assets even though partial recovery may occur in the future. Loans in this category have a recorded investment of $0 at the time of the downgrade.
The credit quality of the commercial loan portfolio is actively monitored and supported by a comprehensive credit approval process; and all large dollar transactions are sent for approval to a committee of seasoned business line and credit professionals. Risk ratings are periodically reviewed and the Company maintains an independent credit risk review function that reports directly to the Risk Management Committee of the Board of Directors. Credits that demonstrate significant deterioration in credit quality are transferred to a specialized group of experienced officers for individual attention.
The following tables detail the internal risk-rating categories for the Company’s commercial and industrial, commercial real estate, commercial construction and business banking portfolios:
As of December 31, 2020As of December 31, 2021
CategoryCategoryCommercial and
Industrial
Commercial
Real Estate
Commercial
Construction
Business
Banking
TotalCategoryCommercial and
Industrial
Commercial
Real Estate
Commercial
Construction
Business
Banking
Total
(In thousands)
UnratedUnrated$655,346 $6,585 $$918,921 $1,580,852 Unrated$171,537 $4,378 $— $696,629 $872,544 
PassPass1,199,522 3,256,697 280,792 336,657 5,073,668 Pass2,656,873 4,199,803 213,744 569,956 7,640,376 
Special mentionSpecial mention78,117 134,562 10,330 57,092 280,101 Special mention70,141 104,517 1,889 50,085 226,632 
SubstandardSubstandard47,525 173,308 14,586 24,788 260,207 Substandard50,339 213,815 6,695 17,814 288,663 
DoubtfulDoubtful14,506 2,478 1,706 18,690 Doubtful11,637 — — 210 11,847 
LossLossLoss— — — — — 
TotalTotal$1,995,016 $3,573,630 $305,708 $1,339,164 $7,213,518 Total$2,960,527 $4,522,513 $222,328 $1,334,694 $9,040,062 
As of December 31, 2019As of December 31, 2020
CategoryCategoryCommercial and
Industrial
Commercial
Real Estate
Commercial
Construction
Business
Banking
TotalCategoryCommercial and
Industrial
Commercial
Real Estate
Commercial
Construction
Business
Banking
Total
(In thousands)
UnratedUnrated$150,226 $48,266 $331 $445,201 $644,024 Unrated$655,346 $6,585 $— $918,921 $1,580,852 
PassPass1,405,902 3,436,267 260,615 315,194 5,417,978 Pass1,199,522 3,256,697 280,792 336,657 5,073,668 
Special mentionSpecial mention24,171 28,606 9,438 2,006 64,221 Special mention78,117 134,562 10,330 57,092 280,101 
SubstandardSubstandard42,894 21,635 3,390 8,207 76,126 Substandard47,525 173,308 14,586 24,788 260,207 
DoubtfulDoubtful18,991 667 890 20,548 Doubtful14,506 2,478 — 1,706 18,690 
LossLossLoss— — — — — 
TotalTotal$1,642,184 $3,535,441 $273,774 $771,498 $6,222,897 Total$1,995,016 $3,573,630 $305,708 $1,339,164 $7,213,518 
Paycheck Protection Program (“PPP”) loans are included within the unrated category of the commercial and industrial and business banking portfolios in the table above. Commercial and industrial PPP and business banking PPP loans amounted to $112.8 million and $218.6 million, respectively, at December 31, 2021 and $568.8 million and $457.4 million, respectively, at December 31, 2020. The Company does not have an allowance for loan losses for PPP loans as they are 100% guaranteed by the SBA.
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Residential and Consumer Lending Credit Quality
For the Company’s residential and consumer portfolios, the quality of the loan is best indicated by the repayment performance of an individual borrower. Updated appraisals, broker opinions of value and other collateral valuation methods are employed in the residential and consumer portfolios, typically for credits that are deteriorating. Delinquency status is determined using payment performance, while accrual status may be determined using a combination of payment performance, expected borrower viability and collateral value. Delinquent consumer loans are handled by a team of seasoned collection specialists.
Asset Quality
In response to the novel coronavirus ("COVID-19") pandemic, the Company has granted loan modifications to allow deferral of payments for borrowers negatively impacted by the COVID-19 pandemic. Modifications granted to customers allowed for full payment deferrals (principal and interest) or deferral of only principal payments. The balance of loans which underwent a modification and have not yet resumed payment as of December 31, 2020 was $332.7 million. The Company defines a modified loan to have resumed payment if it is one month past the modification end date and not more than 30 days past due. These modifications with active deferrals met the criteria of either Section 4013 of the CARES Act or the Interagency Statement on Loan Modifications and Reporting for Financial Institutions Working with Customers Affected by the Coronavirus (Revised) and therefore are not deemed TDRs. Additionally, loans that are performing in accordance with the contractual terms of the modification are not reflected as being past due and therefore are not impacting non-accrual or delinquency totals as of December 31, 2020. The Company continued to accrue interest on these COVID-19 modified loans and evaluated the deferred interest for collectability as of December 31, 2020.
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The Company manages its loan portfolio with careful monitoring. As a general rule, loans more than 90 days past due with respect to principal and interest are classified as non-accrual loans. Exceptions may be made if management believes that collateral held by the Company is clearly sufficient and in full satisfaction of both principal and interest, or the loan is accounted for as a PCI loan. Therefore,In addition, as permitted by banking regulations, certain consumer loans past due 90 days or more may continue to accrue interest. The Company may also use discretion regarding other loans over 90 days delinquent if the loan is well secured and in the process of collection. Non-accrual loans and loans that are more than 90 days past due but still accruing interest are considered non-performing loans.
Non-accrual loans may be returned to an accrual status when principal and interest payments are no longer delinquent, and the risk characteristics of the loan have improved to the extent that there no longer exists a concern as to the collectability of principal and interest. Loans are considered past due based upon the number of days delinquent according to their contractual terms. Specifically, non-accrual residential loans that have been restructured must perform for a period of six months before being considered for accrual status.
A loan is expected to remain on non-accrual status until it becomes current with respect to principal and interest, the loan is liquidated, or the loan is determined to be uncollectible and is charged-off against the allowance for loan losses.
The following is a summary pertaining to the breakdown of the Company’s non-accrual loans:
As of December 31,
20202019
(In thousands)
Commercial and industrial$11,714 $21,471 
Commercial real estate915 4,120 
Commercial construction
Business banking17,430 8,502 
Residential real estate6,815 5,598 
Consumer home equity3,602 2,137 
Other consumer529 623 
Total non-accrual loans$41,005 $42,451 
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As of December 31,
20212020
(In thousands)
Commercial and industrial$12,400 $11,714 
Commercial real estate— 915 
Commercial construction— — 
Business banking8,230 17,430 
Residential real estate6,681 6,815 
Consumer home equity4,732 3,602 
Other consumer950 529 
Total non-accrual loans$32,993 $41,005 
The following tables show the age analysis of past due loans as of the dates indicated:
As of December 31, 2020As of December 31, 2021
30-59
Days Past
Due
60-89
Days Past
Due
90 or More
Days Past
Due
Total Past
Due
CurrentTotal
Loans
Recorded
Investment
> 90 Days
and Accruing
30-59
Days Past
Due
60-89
Days Past
Due
90 or More
Days Past
Due
Total Past
Due
CurrentTotal
Loans
Recorded
Investment
> 90 Days
and Accruing
(In thousands)(In thousands)
Commercial and industrialCommercial and industrial$$268 $1,924 $2,196 $1,992,820 $1,995,016 $848 Commercial and industrial$45 $31 $1,672 $1,748 $2,958,779 $2,960,527 $— 
Commercial real estateCommercial real estate556 1,545 2,101 3,571,529 3,573,630 1,111 Commercial real estate25,931 — 1,196 27,127 4,495,386 4,522,513 1,196 
Commercial constructionCommercial construction— 305,708 305,708 Commercial construction— — — — 222,328 222,328 — 
Business bankingBusiness banking5,279 3,311 10,196 18,786 1,320,378 1,339,164 Business banking5,043 1,793 4,640 11,476 1,323,218 1,334,694 — 
Residential real estateResidential real estate9,184 2,517 4,904 16,605 1,354,352 1,370,957 279 Residential real estate17,523 3,511 5,543 26,577 1,900,233 1,926,810 769 
Consumer home equityConsumer home equity1,806 364 3,035 5,205 863,065 868,270 Consumer home equity3,774 1,510 4,571 9,855 1,090,298 1,100,153 25 
Other consumerOther consumer1,978 234 517 2,729 275,051 277,780 Other consumer1,194 548 889 2,631 211,854 214,485 — 
TotalTotal$18,251 $7,250 $22,121 $47,622 $9,682,903 $9,730,525 $2,247 Total$53,510 $7,393 $18,511 $79,414 $12,202,096 $12,281,510 $1,990 
As of December 31, 2019
30-59
Days Past
Due
60-89
Days Past
Due
90 or More
Days Past
Due
Total Past
Due
CurrentTotal
Loans
Recorded
Investment
>90 Days
and Accruing
(In thousands)
Commercial and industrial$1,407 $$963 $2,370 $1,639,814 $1,642,184 $
Commercial real estate1,290 100 1,856 3,246 3,532,195 3,535,441 1,315 
Commercial construction273,774 273,774 
Business banking3,031 763 6,095 9,889 761,609 771,498 
Residential real estate14,030 2,563 3,030 19,623 1,409,007 1,428,630 
Consumer home equity2,497 430 1,636 4,563 928,525 933,088 
Other consumer3,451 514 579 4,544 397,887 402,431 
Total$25,706 $4,370 $14,159 $44,235 $8,942,811 $8,987,046 $1,324 
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As of December 31, 2020
30-59
Days Past
Due
60-89
Days Past
Due
90 or More
Days Past
Due
Total Past
Due
CurrentTotal
Loans
Recorded
Investment
>90 Days
and Accruing
(In thousands)
Commercial and industrial$$268 $1,924 $2,196 $1,992,820 $1,995,016 $848 
Commercial real estate— 556 1,545 2,101 3,571,529 3,573,630 1,111 
Commercial construction— — — — 305,708 305,708 — 
Business banking5,279 3,311 10,196 18,786 1,320,378 1,339,164 — 
Residential real estate9,184 2,517 4,904 16,605 1,354,352 1,370,957 279 
Consumer home equity1,806 364 3,035 5,205 863,065 868,270 
Other consumer1,978 234 517 2,729 275,051 277,780 — 
Total$18,251 $7,250 $22,121 $47,622 $9,682,903 $9,730,525 $2,247 
In the normal course of business, the Company may become aware of possible credit problems in which borrowers exhibit potential for the inability to comply with the contractual terms of their loans, but which currently do not yet meet the criteria for classification as non-performing loans. However, basedloans (which consist of non-accrual loans and loans that are more than 90 days past due but still accruing interest). Based upon the Company’s past experiences, some of these loans with potential weaknesses will ultimately be restructured or placed in non-accrual status. As of both December 31, 2021 and December 31, 2020, we are unable to reasonably estimate the amount of these loans that will be restructured or placed on non-accrual status.
Troubled Debt Restructurings (“TDR”)
In cases where a borrower experiences financial difficulty and the Company makes certain concessionary modifications to contractual terms, the loan is classified as a troubled debt restructured loan. The objective is to aid in the resolution of non-performing loans by modifying the contractual obligation to avoid the possibility of foreclosure.
All TDR loans are considered impaired and therefore are subject to a specific review for impairment loss. The amount of impairment loss, if any, is recorded as a specific loss allocation to each individual loan in the allowance for loan losses. Commercial loans and residential loans that have been classified as TDRs and which subsequently default are reviewed to determine if the loan should be deemed collateral dependent. In such an instance, any shortfall between the value of the collateral and the book value of the loan is determined by measuring the recorded investment in the loan against the fair value of the collateral less costs to sell.
In response to the novel coronavirus (“COVID-19”) pandemic, the Company has granted loan modifications to allow deferral of payments for borrowers negatively impacted by the COVID-19 pandemic. Modifications granted to customers allowed for full payment deferrals (principal and interest) or deferral of only principal payments. The balance of loans which underwent a modification and had not yet resumed payment as of December 31, 2021 and December 31, 2020 was $106.7 million and $332.7 million, respectively. The Company defines a modified loan to have resumed payment if it is one month past the modification end date and not more than 30 days past due. These modifications with active deferrals met the criteria of either Section 4013 of the CARES Act or the Interagency Statement on Loan Modifications and Reporting for Financial Institutions Working with Customers Affected by the Coronavirus (Revised) and therefore are not deemed TDRs. Additionally, loans that are performing in accordance with the contractual terms of the modification are not reflected as being past due and therefore are not impacting non-accrual or delinquency totals as of December 31, 2021 and December 31, 2020. The Company continued to accrue interest on these COVID-19 modified loans and evaluated the deferred interest for collectability as of December 31, 2021 and December 31, 2020.
The Consolidated Appropriations Act, which was enacted on December 27, 2020, extended certain provisions related to the COVID-19 pandemic in the United States (which were due to expire) and provided additional emergency relief to individuals and businesses. Included within the provisions of the Consolidated Appropriations Act is the extension to January 1, 2022 of Section 4013 of the CARES Act, which provides relief from a requirement to evaluate loans that had received a COVID-19 modification to determine if the loans required TDR treatment, provided certain criteria were met. As such, the Company applied the TDR relief granted pursuant to such section to any qualifying loan modifications executed during the allowable time period.
The Company’s policy is to have any TDR loansloan which areis on non-accrual status prior to being modified remain on non-accrual status for approximately six months subsequent to being modified before management considers its return to
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accrual status. If the TDR loan is on accrual status prior to being modified, it is reviewed to determine if the modified loan should remain on accrual status.
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The following table shows the TDR loans on accrual and non-accrual status as of the dates indicated:
As of December 31, 2020As of December 31, 2021
TDRs on Accrual StatusTDRs on Non-accrual StatusTotal TDRsTDRs on Accrual StatusTDRs on Non-accrual StatusTotal TDRs
Number of LoansBalance of
Loans
Number of
Loans
Balance of
Loans
Number of
Loans
Balance of
Loans
Number of LoansBalance of
Loans
Number of
Loans
Balance of
Loans
Number of
Loans
Balance of
Loans
(Dollars in thousands)(Dollars in thousands)
Commercial and industrialCommercial and industrial$5,628 $6,819 $12,447 Commercial and industrial$3,745 $9,983 $13,728 
Commercial real estateCommercial real estate3,521 480 4,001 Commercial real estate3,520 — — 3,520 
Business bankingBusiness banking4,471 722 12 5,193 Business banking3,830 383 4,213 
Residential real estateResidential real estate146 23,416 27 3,273 173 26,689 Residential real estate121 19,119 27 3,015 148 22,134 
Consumer home equityConsumer home equity91 4,030 12 815 103 4,845 Consumer home equity67 3,104 16 818 83 3,922 
Other consumerOther consumer29 29 Other consumer18 — — 18 
TotalTotal248 $41,095 53 $12,109 301 $53,204 Total197 $33,336 52 $14,199 249 $47,535 
As of December 31, 2019As of December 31, 2020
TDRs on Accrual StatusTDRs on Non-accrual StatusTotal TDRsTDRs on Accrual StatusTDRs on Non-accrual StatusTotal TDRs
Number of LoansBalance of
Loans
Number of LoansBalance of
Loans
Number of LoansBalance of
Loans
Number of LoansBalance of
Loans
Number of LoansBalance of
Loans
Number of LoansBalance of
Loans
(Dollars in thousands)(Dollars in thousands)
Commercial and industrialCommercial and industrial$10,899 14 $19,781 18 $30,680 Commercial and industrial$5,628 $6,819 $12,447 
Commercial real estateCommercial real estate3,520 3,338 6,858 Commercial real estate3,521 480 4,001 
Business bankingBusiness banking3,156 204 3,360 Business banking4,471 722 12 5,193 
Residential real estateResidential real estate152 25,093 27 3,977 179 29,070 Residential real estate146 23,416 27 3,273 173 26,689 
Consumer home equityConsumer home equity89 5,955 600 94 6,555 Consumer home equity91 4,030 12 815 103 4,845 
Other consumerOther consumer29 — — 29 
TotalTotal248 $48,623 50 $27,900 298 $76,523 Total248 $41,095 53 $12,109 301 $53,204 
The amount of specific reserve associated with the TDRs was $3.5$3.4 million and $3.2$3.5 million at December 31, 2021 and 2020, and 2019, respectively. The amount ofThere were no additional commitments to lend to borrowers who have been a party to a TDR was $0 and $2.5 million atas of December 31, 20202021 and 2019, respectively.2020.
The following tables show the modifications which occurred during the periods and the change in the recorded investment subsequent to the modifications occurring:
For the Year Ended December 31,For the Year Ended December 31,
202020192018202120202019
Number
of
Contracts
Pre-
Modification
Outstanding
Recorded
Investment
Post-
Modification
Outstanding
Recorded
Investment (1)
Number
of
Contracts
Pre-
Modification
Outstanding
Recorded
Investment
Post-
Modification
Outstanding
Recorded
Investment 
(1)
Number
of
Contracts
Pre-
Modification
Outstanding
Recorded
Investment
Post-
Modification
Outstanding
Recorded
Investment 
(1)
Number
of
Contracts
Pre-
Modification
Outstanding
Recorded
Investment
Post-
Modification
Outstanding
Recorded
Investment (1)
Number
of
Contracts
Pre-
Modification
Outstanding
Recorded
Investment
Post-
Modification
Outstanding
Recorded
Investment 
(1)
Number
of
Contracts
Pre-
Modification
Outstanding
Recorded
Investment
Post-
Modification
Outstanding
Recorded
Investment 
(1)
(Dollars in thousands)(Dollars in thousands)
Commercial and industrialCommercial and industrial$140 $140 16 $18,912 $19,212 $5,926 $6,786 Commercial and industrial— $— $— $140 $140 16 $18,912 $19,212 
Commercial real estateCommercial real estate506 506 3,277 3,277 Commercial real estate— — — 506 506 3,277 3,277 
Business bankingBusiness banking1,642 1,642 3,184 3,184 Business banking— — — 1,642 1,642 3,184 3,184 
Residential real estateResidential real estate920 920 11 2,659 2,696 14 2,235 2,278 Residential real estate498 498 920 920 11 2,659 2,696 
Consumer home equityConsumer home equity22 969 973 2,053 2,392 10 1,122 1,128 Consumer home equity300 300 22 969 973 2,053 2,392 
Other consumerOther consumer58 58 Other consumer— — — 58 58 — — — 
TotalTotal40 $4,235 $4,239 40 $30,085 $30,761 31 $9,283 $10,192 Total$798 $798 40 $4,235 $4,239 40 $30,085 $30,761 
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(1)The post-modification balances represent the balance of the loan on the date of modification. These amounts may show an increase when modification includes capitalization of interest.
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At December 31, 20202021 and 2019,2020, the outstanding recorded investment of loans that were new to TDR loans during the period was $3.9$0.8 million and $36.2$3.9 million, respectively.
The following table shows the Company’s post-modification balance of TDRs listed by type of modification during the periods indicated:
For the Year Ended December 31,For the Year Ended December 31,
202020192018202120202019
(In thousands)(In thousands)
Adjusted interest rate and extended maturityAdjusted interest rate and extended maturity$$1,513 $1,338 Adjusted interest rate and extended maturity$— $— $1,513 
Adjusted interest rate and principal deferredAdjusted interest rate and principal deferred39 715 Adjusted interest rate and principal deferred— — 39 
Adjusted interest rateAdjusted interest rate3,352 676 Adjusted interest rate— — 3,352 
Interest only/principal deferredInterest only/principal deferred1,305 2,769 5,926 Interest only/principal deferred— 1,305 2,769 
Extended maturityExtended maturity35 Extended maturity200 35 — 
Extended maturity and interest only/principal deferredExtended maturity and interest only/principal deferred427 47 677 Extended maturity and interest only/principal deferred— 427 47 
Additional underwriting- increased exposureAdditional underwriting- increased exposure10,822 Additional underwriting- increased exposure— — 10,822 
Principal and interest deferredPrincipal and interest deferred422 Principal and interest deferred— 422 — 
Court-ordered concessionCourt-ordered concession1,995 355 Court-ordered concession396 1,995 355 
SubordinationSubordination11,032 Subordination— — 11,032 
OtherOther55 832 860 Other202 55 832 
TotalTotal$4,239 $30,761 $10,192 Total$798 $4,239 $30,761 
The following table shows the number of loans and the recorded investment amount of those loans, as of the respective date, that have been modified during the prior 12 months which have subsequently defaulted during the periods indicated. There were no TDRs that were modified during the prior 12 months which had subsequently defaulted during the year ended December 31, 2021. The Company considers a loan to have defaulted when it reaches 90 days past due or is transferred to non-accrual:
For the Year Ended December 31,For the Year Ended December 31,
20202019201820202019
Number of
Contracts
Recorded
Investment
Number of
Contracts
Recorded
Investment
Number of
Contracts
Recorded
Investment
Number of
Contracts
Recorded
Investment
Number of
Contracts
Recorded
Investment
(Dollars in thousands)(Dollars in thousands)
Troubled debt restructurings that subsequently defaulted (1):Troubled debt restructurings that subsequently defaulted (1):Troubled debt restructurings that subsequently defaulted (1):
Commercial and industrialCommercial and industrial$10 $18,808 $Commercial and industrial— $— 10 $18,808 
Commercial real estateCommercial real estate3,125 Commercial real estate— — 3,125 
Residential real estateResidential real estate144 Residential real estate— — — — 
Consumer home equityConsumer home equity40 116 Consumer home equity40 — — 
TotalTotal$40 12 $21,933 $260 Total$40 12 $21,933 
(1)This table does not reflect any TDRs which were fully charged off, paid off, or otherwise settled during the period.
During the years ended December 31, 2020,2021 and 2019, and 2018 theno amounts were charged-off on TDRs modified in the prior 12 monthsmonths. During the year ended December 31, 2020, there were $0.2 million $0 and $1.5 million respectively.in charge-offs on TDRs modified in the prior 12 months.
Impaired Loans
Impaired loans consist of all loans for which management has determined it is probable that the Company will be unable to collect all amounts due according to the contractual terms of the loan agreements. Factors considered by management in determining impairment include payment status, collateral value, and the probability of collecting scheduled principal and interest payments when due.
The Company measures impairment of loans using a discounted cash flow method, the loan’s observable market price, or the fair value of the collateral if the loan is collateral dependent. The Company has defined the population of impaired
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loans to include certain non-accrual loans, TDR loans and residential and home equity loans that have been partially charged off.
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The following table summarizes the Company’s impaired loans by loan portfolio as of the dates indicated:
As of December 31,As of December 31,
2020201920212020
Recorded
Investment
Unpaid
Principal
Balance
Related
Allowance
Recorded
Investment
Unpaid
Principal
Balance
Related
Allowance
Recorded
Investment
Unpaid
Principal
Balance
Related
Allowance
Recorded
Investment
Unpaid
Principal
Balance
Related
Allowance
(In thousands)(In thousands)
With no related allowance recorded:With no related allowance recorded:With no related allowance recorded:
Commercial and industrialCommercial and industrial$9,182 $11,212 $— $22,074 $22,819 $— Commercial and industrial$12,309 $13,212 $— $9,182 $11,212 $— 
Commercial real estateCommercial real estate3,955 3,974 — 7,553 7,808 — Commercial real estate3,520 3,520 — 3,955 3,974 — 
Business bankingBusiness banking5,250 7,659 — 2,738 4,062 — Business banking4,199 5,069 — 5,250 7,659 — 
Residential real estateResidential real estate14,730 17,010 — 16,517 17,858 — Residential real estate11,217 12,587 — 14,730 17,010 — 
Consumer home equityConsumer home equity2,571 2,571 — 3,666 3,697 — Consumer home equity1,924 1,924 — 2,571 2,571 — 
Other consumerOther consumer29 29 — — Other consumer18 18 — 29 29 — 
Sub-totalSub-total35,717 42,455 — 52,548 56,244 — Sub-total33,187 36,330 — 35,717 42,455 — 
With an allowance recorded:With an allowance recorded:With an allowance recorded:
Commercial and industrialCommercial and industrial8,161 8,432 4,555 10,296 10,503 2,337 Commercial and industrial3,836 4,226 1,540 8,161 8,432 4,555 
Commercial real estateCommercial real estate480 497 210 88 90 40 Commercial real estate— — — 480 497 210 
Business bankingBusiness banking16,651 21,146 1,435 8,920 13,176 571 Business banking7,861 11,240 450 16,651 21,146 1,435 
Residential real estateResidential real estate12,326 12,326 1,565 13,015 14,072 1,399 Residential real estate11,161 11,161 1,549 12,326 12,326 1,565 
Consumer home equityConsumer home equity2,274 2,274 289 2,889 2,913 322 Consumer home equity1,998 1,998 270 2,274 2,274 289 
Other consumerOther consumer161 161 161 — — — 
Sub-totalSub-total39,892 44,675 8,054 35,208 40,754 4,669 Sub-total25,017 28,786 3,970 39,892 44,675 8,054 
TotalTotal$75,609 $87,130 $8,054 $87,756 $96,998 $4,669 Total$58,204 $65,116 $3,970 $75,609 $87,130 $8,054 
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The following tables display information regarding interest income recognized on impaired loans, by portfolio, for the periods indicated:
For the Year Ended December 31,
202020192018
Average
Recorded
Investment
Total
Interest
Recognized
Average
Recorded
Investment
Total
Interest
Recognized
Average
Recorded
Investment
Total
Interest
Recognized
(In thousands)
With no allowance recorded:
Commercial and industrial$12,941 $206 $17,695 $615 $10,797 $429 
Commercial real estate5,124 179 9,987 179 8,993 328 
Business banking3,008 92 2,072 70 1,298 
Residential real estate14,654 589 15,501 671 11,880 470 
Consumer home equity3,299 87 2,869 124 1,944 81 
Other consumer36 
Sub-total39,062 1,154 48,124 1,659 34,912 1,308 
With an allowance recorded:
Commercial and industrial7,947 6,141 5,647 
Commercial real estate644 391 919 
Business banking13,663 62 7,730 86 7,015 — 
Residential real estate12,194 521 12,215 528 16,072 636 
Consumer home equity2,334 77 2,261 99 2,629 111 
Other consumer
Sub-total36,782 660 28,738 713 32,282 747 
Total$75,844 $1,814 $76,862 $2,372 $67,194 $2,055 
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For the Year Ended December 31,
202120202019
Average
Recorded
Investment
Total
Interest
Recognized
Average
Recorded
Investment
Total
Interest
Recognized
Average
Recorded
Investment
Total
Interest
Recognized
(In thousands)
With no allowance recorded:
Commercial and industrial$11,813 $161 $12,941 $206 $17,695 $615 
Commercial real estate3,916 178 5,124 179 9,987 179 
Business banking4,352 99 3,008 92 2,072 70 
Residential real estate12,506 456 14,654 589 15,501 671 
Consumer home equity2,027 62 3,299 87 2,869 124 
Other consumer23 — 36 — — 
Sub-total34,637 956 39,062 1,154 48,124 1,659 
With an allowance recorded:
Commercial and industrial7,229 — 7,947 — 6,141 — 
Commercial real estate926 — 644 — 391 — 
Business banking13,027 57 13,663 62 7,730 86 
Residential real estate12,322 474 12,194 521 12,215 528 
Consumer home equity2,106 65 2,334 77 2,261 99 
Other consumer63 — — — — — 
Sub-total35,673 596 36,782 660 28,738 713 
Total$70,310 $1,552 $75,844 $1,814 $76,862 $2,372 
Purchased Credit Impaired Loans
The following table displays the outstanding and carrying amounts of PCI loans as of the dates indicated:
As of December 31,As of December 31,
2020201920212020
(In Thousands)(In thousands)
Outstanding balanceOutstanding balance$9,982 $15,149 Outstanding balance$78,074 $9,982 
Carrying amountCarrying amount9,297 13,451 Carrying amount69,639 9,297 
The excess of cash flows expected to be collected over the carrying amount of the loans, referred to as the “accretable yield,” is accreted into interest income over the life of the loans using the effective yield method. The following table summarizes activity in the accretable yield for the PCI loan portfolio:
For the Year Ended December 31,For the Year Ended December 31,
202020192018202120202019
(In thousands)
Balance at beginning of periodBalance at beginning of period$3,923 $6,161 $7,618 Balance at beginning of period$2,495 $3,923 $6,161 
AcquisitionAcquisitionAcquisition8,896 — — 
AccretionAccretion(1,374)(2,132)(2,559)Accretion(1,194)(1,374)(2,132)
Other change in expected cash flowsOther change in expected cash flows(185)(898)(680)Other change in expected cash flows(1,475)(185)(898)
Reclassification (to) from non-accretable difference for loans with (deteriorated) improved cash flows131 792 1,782 
Reclassification from non-accretable difference for loans with improved cash flowsReclassification from non-accretable difference for loans with improved cash flows1,649 131 792 
Balance at end of periodBalance at end of period$2,495 $3,923 $6,161 Balance at end of period$10,371 $2,495 $3,923 
The estimate of cash flows expected to be collected is regularly re-assessed subsequent to acquisition. A decrease in expected cash flows in subsequent periods may indicate that the loan is impaired which would require the establishment of an allowance for loan losses by a charge to the provision for loan losses. An increase in expected cash flows in subsequent periods
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serves, first, to reduce any previously established allowance for loan losses by the increase in the present value of cash flows expected to be collected, and results in a recalculation of the amount of accretable yield for the loan. The adjustment of accretable yield due to an increase in expected cash flows is accounted for as a change in estimate. The additional cash flows expected to be collected are reclassified from the non-accretable difference to the accretable yield, and the amount of periodic accretion is adjusted accordingly over the remaining life of the loans.
Loan Participations
The Company occasionally purchases commercial loan participations, or participates in syndications through the SNC Program. These participations meet the same underwriting, credit and portfolio management standards as the Company’s other loans and are applied against the same criteria to determine the allowance for loan losses as other loans. As of December 31, 2020 and 2019, the Company held commercial loan participation interests totaling $1.0 billion and $965.1 million, respectively.
The following table summarizes the Company’s loan participations:
As of and for the Year Ended December 31,As of and for the Year Ended December 31,
2020201920212020
BalanceNon-performing
Loan Rate
(%)
Impaired
(%)
Gross
Charge-offs
BalanceNon-performing
Loan Rate
(%)
Impaired
(%)
Gross
Charge-offs
BalanceNon-performing
Loan Rate
(%)
Impaired
(%)
Gross
Charge-offs
BalanceNon-performing
Loan Rate
(%)
Impaired
(%)
Gross
Charge-offs
(Dollars in thousands)(Dollars in thousands)
Commercial and industrialCommercial and industrial$598,873 1.11 %1.11 %$$586,346 2.76 %2.76 %$Commercial and industrial$732,425 1.36 %1.36 %$— $598,873 1.11 %1.11 %$— 
Commercial real estateCommercial real estate306,202 0.00 %0.00 %314,487 0.00 %0.00 %Commercial real estate362,898 0.00 %0.00 %— 306,202 0.00 %0.00 %— 
Commercial constructionCommercial construction119,600 0.00 %0.00 %64,259 0.00 %0.00 %Commercial construction37,081 0.00 %0.00 %— 119,600 0.00 %0.00 %— 
Business bankingBusiness banking34 0.00 %0.00 %15 57 0.00 %0.00 %Business banking98 0.00 %0.00 %— 34 0.00 %0.00 %15 
Total loan participationsTotal loan participations$1,024,709 0.65 %0.65 %$15 $965,149 1.68 %1.68 %$Total loan participations$1,132,502 0.88 %0.88 %$— $1,024,709 0.65 %0.65 %15 
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6. Premises and Equipment
The following table summarizes the Company’s premises and equipment:
As of December 31,EstimatedAs of December 31,Estimated
20202019Useful Life20212020Useful Life
(In thousands)(In years)(In thousands)(In years)
Premises and equipment used in operations:Premises and equipment used in operations:Premises and equipment used in operations:
LandLand$7,410 $7,410 N/ALand$12,814 $7,410 N/A
BuildingsBuildings58,112 57,075 5-30Buildings71,415 58,112 5-30
EquipmentEquipment55,919 57,720 3-5Equipment48,035 55,919 3-5
Leasehold improvementsLeasehold improvements34,561 35,447 5-25Leasehold improvements42,156 34,561 5-25
Total costTotal cost156,002 157,652 Total cost174,420 156,002 
Accumulated depreciationAccumulated depreciation(107,334)(101,085)Accumulated depreciation(108,564)(107,334)
Premises and equipment used in operations, netPremises and equipment used in operations, net48,668 56,567 Premises and equipment used in operations, net65,856 48,668 
Premises and equipment held for sale (1)Premises and equipment held for sale (1)730 886 Premises and equipment held for sale (1)15,128 730 
Net premises and equipment(1)Net premises and equipment(1)$49,398 $57,453 Net premises and equipment(1)$80,984 $49,398 
(1) TheIn connection with the Company’s acquisition of Century, the Company classified a branch location as held for saleacquired $64.5 million in premises and equipment.
The Company hadrecorded depreciation expense related to premises and equipment of $12.0 million, $13.0 million, $15.9 million, and $16.2$15.9 million during the years ended December 31, 2021, 2020, 2019, and 2018,2019, respectively.
Properties transferred to held for sale during the year ended December 31, 2021 amounted to $37.6 million and included 5 branch locations, of which 4 were acquired from Century. The company recorded a $1.2 million loss, representing estimated costs to sell, on properties transferred to held for sale during the year ended December 31, 2021. In addition, proceeds from sales of premises and equipment were $22.0 million during the year ended December 31, 2021, which included the premises held for sale as of December 31, 2020. In connection with these sales, the Company recognized no significant gain or loss. No premises and equipment was transferred to held for sale or sold during the year ended December 31, 2020.
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7. Leases
The Company leases certain office space and equipment under various non-cancelable operating leases. These leases have original terms ranging from 1 year to 25 years. Operating lease liabilities and ROU assets are recognized at the lease commencement date based upon the present value of the future minimum lease payments over the lease term. Operating lease liabilities are recorded within other liabilities and ROU assets are recorded within other assets in the Company’s consolidated balance sheet.sheets.
As of December 31, 2020,the dates indicated, the Company had the following related to operating leases:
As of December 31, 2020
As of December 31, 2021As of December 31, 2020
(In thousands)
Right-of-use assets$83,821 $81,596 
Lease liabilities89,296 85,330 
Finance leases are not material. Finance lease liabilities are recorded within other liabilities and finance ROU assets are recorded within other assets in the Company’s consolidated balance sheets.
(In thousands)
Right-of-use assets$81,596 
Lease liabilities85,330 
The following table is a summary of the Company’s components of net lease cost for the yearperiods indicated:
For the Year Ended December 31, 2021For the Year Ended December 31, 2020
(In thousands)
Operating lease cost$14,526 $14,402 
Finance lease cost191 71 
Variable lease cost1,832 1,982 
Total lease cost$16,549 $16,455 
During the years ended December 31, 2020:
For the Year Ended December 31, 2020
(In thousands)
Operating lease cost$14,402 
Finance lease cost71 
Variable lease cost1,982 
Total lease cost$16,455 
During the year ended December 31,2021 and 2020, the Company made $15.6 million and $14.2 million in cash payments for operating and finance leases.leases, respectively.
The rent expense for operating leases duringfor the yearsyear ended December 31, 2019 and 2018 amounted to $16.2 million and $14.3 million, respectively.million. The rent expense for equipment operating leases amounted to $0.7 million for both the yearsyear ended December 31, 2019 and 2018.
Finance leases are not material. Finance lease liabilities are recorded within other liabilities and finance ROU assets are recorded within other assets in the Company’s consolidated balance sheet.
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Supplemental balance sheet information related to operating leases as of December 31, 2020the dates indicated is as follows:
As of December 31, 2020
Weighted-average remaining lease term (in years)8.50
Weighted-average discount rate2.65 %
As of December 31, 2021As of December 31, 2020
Weighted-average remaining lease term (in years)7.838.50
Weighted-average discount rate2.52 %2.65 %
The following table sets forth the undiscounted cash flows of base rent related to operating leases outstanding atas of December 31, 20202021 with payments scheduled over the next five years and thereafter, including a reconciliation to the operating lease liability recognized in other liabilities in the Company’s consolidated balance sheet:sheets:
As of December 31, 2021
YearYear(In thousands)Year(In thousands)
2021$13,748 
2022202212,733 2022$15,378 
2023202312,190 202314,838 
2024202411,430 202413,608 
2025202510,575 202512,564 
2026202610,890 
ThereafterThereafter35,070 Thereafter31,444 
Total minimum lease paymentsTotal minimum lease payments95,746 Total minimum lease payments98,722 
Less: amount representing interestLess: amount representing interest10,416 Less: amount representing interest9,426 
Present value of future minimum lease paymentsPresent value of future minimum lease payments$85,330 Present value of future minimum lease payments$89,296 
Lease Terminations:
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As of December 31, 2021, management made the decision to terminate 4 leases, 1 of which was acquired from Century. These leases are expected to be terminated in the first quarter of 2022. Management is currently in the process of negotiating modifications to these leases to allow for a buyout of the leases. Accordingly, the Company remeasured the ROU asset and lease liability which resulted in acceleration of the right of use asset amortization. The additional amortization recorded as a result of the acceleration was $1.7 million during the year ended December 31, 2021.
Lease Abandonments:
As of December 31, 2021, management made the decision to close 3 lease locations. Management performed an analysis pursuant to ASC 360 and determined that such closures represent lease abandonments. As a result of that analysis, the Company recognized an impairment charge on these leases of $0.3 million.
Sub-leases:
As of December 31, 2021, management made the decision to and is pursuing the sublet of 5 leases, 2 of which were acquired from Century. In connection with this decision, management performed a recoverability analysis pursuant to ASC 360. As a result of that analysis, the Company recorded an impairment charge of $0.5 million.
8. Goodwill and Other Intangibles
The following tables set forth the carrying amount of goodwill and other intangible assets, net of accumulated amortization by reporting unit at the dates indicated below:
As of December 31, 2020
Banking
Business
Insurance
Agency Business
Net
Carrying
Amount
(In thousands)
Balances not subject to amortization
Goodwill$298,611 $70,866 $369,477 
Balances subject to amortization
Insurance agency6,899 6,899 
Core deposits158 158 
Total other intangible assets158 6,899 7,057 
Total goodwill and other intangible assets$298,769 $77,765 $376,534 
As of December 31, 2019As of December 31, 2021
Banking
Business
Insurance
Agency Business
Net
Carrying
Amount
Banking
Business
Insurance
Agency Business
Net
Carrying
Amount
(In thousands)(In thousands)
Balances not subject to amortizationBalances not subject to amortizationBalances not subject to amortization
GoodwillGoodwill$298,611 $70,420 $369,031 Goodwill$557,635 $73,861 $631,496 
Balances subject to amortizationBalances subject to amortizationBalances subject to amortization
Insurance agency(1)Insurance agency(1)7,949 7,949 Insurance agency(1)— 6,635 6,635 
Core depositsCore deposits754 754 Core deposits11,572 — 11,572 
Total other intangible assetsTotal other intangible assets754 7,949 8,703 Total other intangible assets11,572 6,635 18,207 
Total goodwill and other intangible assetsTotal goodwill and other intangible assets$299,365 $78,369 $377,734 Total goodwill and other intangible assets$569,207 $80,496 $649,703 

(1)
Insurance agency intangible assets include customer list, non-compete agreement and supplier relationship intangible assets.
As of December 31, 2020
Banking
Business
Insurance
Agency Business
Net
Carrying
Amount
(In thousands)
Balances not subject to amortization
Goodwill$298,611 $70,866 $369,477 
Balances subject to amortization
Insurance agency (1)— 6,899 6,899 
Core deposits158 — 158 
Total other intangible assets158 6,899 7,057 
Total goodwill and other intangible assets$298,769 $77,765 $376,534 
(1)Insurance agency intangible assets include customer list, non-compete agreement and supplier relationship intangible assets.
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The changes in the carrying value of goodwill for the periods indicated were as follows:
For the Year Ended December 31, 2020For the Year Ended December 31, 2021
Banking
Business
Insurance
Agency Business
Net
Carrying
Amount
Banking
Business
Insurance
Agency Business
Net
Carrying
Amount
(In thousands)(In thousands)
Balance at beginning of yearBalance at beginning of year$298,611 $70,420 $369,031 Balance at beginning of year$298,611 $70,866 $369,477 
Goodwill recorded during the year(1)Goodwill recorded during the year(1)446 446 Goodwill recorded during the year(1)259,024 2,995 262,019 
Goodwill disposed of during the yearGoodwill disposed of during the yearGoodwill disposed of during the year— — — 
Balance at end of yearBalance at end of year$298,611 $70,866 $369,477 Balance at end of year$557,635 $73,861 $631,496 
For the Year Ended December 31, 2019
Banking
Business
Insurance
Agency Business
Net
Carrying
Amount
(In thousands)
Balance at beginning of year$298,611 $70,420 $369,031 
Goodwill recorded during the year
Goodwill disposed of during the year
Balance at end of year$298,611 $70,420 $369,031 
(1)The goodwill recorded during the year relates to the acquisition of Century and two insurance agencies. For additional information refer to Note 3, Mergers and Acquisitions.
The gross carrying amount and accumulated amortization of other
For the Year Ended December 31, 2020
Banking
Business
Insurance
Agency Business
Net
Carrying
Amount
(In thousands)
Balance at beginning of year$298,611 $70,420 $369,031 
Goodwill recorded during the year— 446 446 
Goodwill disposed of during the year— — — 
Balance at end of year$298,611 $70,866 $369,477 
As of December 31,
20212020
Gross Carrying AmountAccumulated AmortizationNet
Carrying
Amount
Gross Carrying AmountAccumulated AmortizationNet
Carrying
Amount
(In thousands)
Insurance agency (1)$30,545 $(23,910)$6,635 $28,515 $(21,616)$6,899 
Core deposits18,212 (6,640)11,572 6,579 (6,421)158 
Total$48,757 $(30,550)$18,207 $35,094 $(28,037)$7,057 
(1)Insurance agency intangible assets were as follows at the dates indicated:
As of December 31,
20202019
Gross Carrying AmountAccumulated AmortizationNet
Carrying
Amount
Gross Carrying AmountAccumulated AmortizationNet
Carrying
Amount
(In thousands)
Insurance agency$28,515 $(21,616)$6,899 $27,305 $(19,356)$7,949 
Core deposits6,579 (6,421)158 6,579 (5,825)754 
Total$35,094 $(28,037)$7,057 $33,884 $(25,181)$8,703 
include customer list, non-compete agreement and supplier relationship intangible assets.
The Company quantitatively assesses goodwill for impairment at the reporting unit level on an annual basis or sooner if an event occurs or circumstances change which might indicate that the fair value of a reporting unit is below its carrying amount. The Company has identified and assigned goodwill to 2 reporting units - the banking business and insurance agency business. The quantitative assessment wasassessments for both the banking business and insurance agency business were most recently performed as of September 30, 2020, and during2021. The assessment for the fourth quarter there were no events or changes in circumstances not already considered inbanking business included a market capitalization analysis, as well as a comparison of the banking business’s book value to the implied fair value using a pricing multiple of the Company’s annual assessment.tangible book value. The assessment for the insurance agency business included a price-to-earnings analysis, as well as an earnings before interest, taxes, depreciation, and amortization (“EBITDA”) multiplier valuation based upon recent and observed agency mergers and acquisitions. The Company considered the economic conditions for the period including the potential impact of the COVID-19 pandemic inas it pertains to the goodwill impairment testabove and determined that there was no indication of impairment related to goodwill during the year ended December 31, 2020.2021. Additionally, the Company did not record any impairment charges during the years ended December 31, 20192020 and 2018.2019.
The amortization expense of the Company’s intangible assets were $2.5 million, $2.9 million, $3.5 million, and $3.9$3.5 million during the years ended December 31, 2021, 2020, 2019, and 2018,2019, respectively.
The total weighted-average original amortization period for intangible assets is ten years. The Company has estimated the remaining useful life of its insurance agency intangible assets, comprisingcomprised primarily of customer lists and non-compete agreements, and its core deposit intangible assets to have a weighted-average life of fiveseven years and one year,ten years, respectively.
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The estimated amortization expense for each of the five succeeding years and thereafter is as follows:
YearYear(In thousands)Year(In thousands)
2021$2,125 
202220221,606 2022$3,131 
202320231,174 20232,653 
20242024878 20242,313 
20252025603 20251,993 
202620261,712 
ThereafterThereafter671 Thereafter6,405 
Total amortization expenseTotal amortization expense$7,057 Total amortization expense$18,207 
Other intangible assets are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of the assets may not be recoverable. The Company considered the impact of the COVID-19 pandemic as it pertains to these intangible assets and determined that there was no indication of impairment related to other intangible assets during the year ended December 31, 2020.2021. Additionally, the Company did not record any impairment charges during the years ended December 31, 20192020 and 2018.2019.
9. Deposits
In order to manage reserve requirements at the Federal Reserve Bank of Boston, theThe Company has established overnight programs which sweep certain demand and interest checking accounts into money market investment accounts. Reported deposit balances do not reflect the impact of the overnight sweep programs. At December 31, 20202021 and 2019,2020, the Company swept $6.6$10.5 billion, and $4.7$6.6 billion, respectively, from demand deposit and interest checking balances into money market investments for reserve requirement purposes.investments.
Other time deposits of $100,000 and greater, including certificates of deposits of $100,000 and greater, atAt December 31, 2021 and 2020, and 2019 totaled $115.3the Company had a balance of $1.6 million and $157.6$1.3 million, respectively.respectively, in overdrafts. Overdrafts are included in loans in the consolidated balance sheets.
The following table summarizes the certificate of deposits by maturity at December 31, 2020:2021:
BalancePercentage of Total
Year(Dollars in thousands)
2021$222,103 85.8 %
202219,240 7.4 %
20237,485 2.9 %
20246,538 2.5 %
20253,392 1.3 %
Thereafter101 0.1 %
Total certificates of deposit$258,859 100.0 %
Interest expense related to deposits held by the Company for the years ended December 31, 2020, 2019, and 2018, was $11.3 million, $27.3 million and $17.4 million, respectively.
BalancePercentage of Total
Year(Dollars in thousands)
2022$441,473 83.9 %
202353,806 10.2 %
202420,600 3.9 %
20256,225 1.2 %
20264,153 0.8 %
Thereafter124 — %
Total certificates of deposit$526,381 100.0 %
At December 31, 20202021 and 2019,2020, securities with a carrying value of $31.3 million$2.2 billion and $21.9$31.3 million, respectively, were pledged to secure public deposits and for other purposes required by law. At December 31, 2021 and 2020, securities pledged as collateral for deposits included Eastern Wealth Management cash accounts and municipal housing authority accounts. Ataccounts which, at December 31, 2019,2021, included approximately $2.1 billion in securities pledged as collateral for deposits included a debtor in possession account that exceeded the FDIC insurance limit, Eastern Wealth Management cashmunicipal accounts and municipal housing authority accounts.acquired from Century.
The FDIC offers insurance coverage on deposits up to the federally insured limit of $250,000. The amount of time deposits equal to or greater than $250,000, as of December 31, 2021 and 2020, and 2019, was $59.1$224.0 million and $85.2$59.1 million, respectively.
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10. Borrowed Funds
Borrowed funds were comprised of the following:
As of December 31,As of December 31,
2020201920212020
(In thousands)(In thousands)
Federal funds purchased$$201,082 
FHLB advancesFHLB advances14,624 18,964 FHLB advances$14,020 $14,624 
Escrow deposits of borrowersEscrow deposits of borrowers13,425 15,349 Escrow deposits of borrowers20,258 13,425 
Interest rate swap collateral funds
Total borrowed fundsTotal borrowed funds$28,049 $235,395 Total borrowed funds$34,278 $28,049 
At December 31, 20202021 and 2019,2020, the Company had available and unused borrowing capacity of approximately $503.5$455.3 million and $637.0$503.5 million, respectively, at the Federal Reserve Discount Window. In addition, atAt December 31, 2020, we also had the ability to borrow from the Federal Reserve Paycheck Protection Program Liquidity Facility (“PPPLF”). As of December 31, 2020, the Company had $1.0 billion in PPP loans that could have been pledged to the Paycheck Protection Program Liquidity Facility.PPPLF. The Federal Reserve ended the PPPLF as of July 30, 2021. Accordingly, at December 31, 2021, the Company no longer had additional capacity under the PPPLF.
Interest expense on borrowed funds was as follows:
For the Year Ended December 31,For the Year Ended December 31,
202020192018202120202019
(In thousands)(In thousands)
Federal funds purchasedFederal funds purchased$570 $3,976 $3,384 Federal funds purchased$— $570 $3,976 
Federal Home Loan Bank advancesFederal Home Loan Bank advances190 2,406 3,885 Federal Home Loan Bank advances163 190 2,406 
Escrow deposits of borrowersEscrow deposits of borrowersEscrow deposits of borrowers
Interest rate swap collateral fundsInterest rate swap collateral funds66 466 Interest rate swap collateral funds— — 66 
Total interest expense on borrowed fundsTotal interest expense on borrowed funds$762 $6,452 $7,738 Total interest expense on borrowed funds$165 $762 $6,452 
A summary of FHLB of BostonFHLBB advances, by maturities were as follows:
As of December 31,As of December 31,
2020201920212020
AmountWeighted Average
Interest Rate
AmountWeighted Average
Interest Rate
AmountWeighted Average
Interest Rate
AmountWeighted Average
Interest Rate
(Dollars in thousands)(Dollars in thousands)
Within one yearWithin one year$%$4,946 1.81 %Within one year$17 0.14 %$— — %
Over one year to three yearsOver one year to three years1,412 0.22 %193 0.17 %Over one year to three years1,488 0.32 %1,412 0.22 %
Over three years to five yearsOver three years to five years2,309 1.31 %1,587 0.35 %Over three years to five years2,854 1.10 %2,309 1.31 %
Over five yearsOver five years10,903 1.22 %12,238 1.39 %Over five years9,661 1.24 %10,903 1.22 %
Total Federal Home Loan Bank advancesTotal Federal Home Loan Bank advances$14,624 1.14 %$18,964 1.40 %Total Federal Home Loan Bank advances$14,020 1.11 %$14,624 1.14 %
At December 31, 2021 and 2020, advances from the FHLB of BostonFHLBB were secured by stock in FHLB of Boston,FHLBB, residential real estate loans and commercial real estate loans. At December 31, 2019, advances from the FHLB of Boston were secured by stock in the FHLB of Boston, residential real estate loans, commercial real estate loans and government-sponsored residential mortgage-backed securities. The collateral value of residential real estate and commercial real estate loans securing these advances was $1.0 billion and $888.3 million, respectively, at December 31, 2021, and $913.7 million and $741.5 million, respectively, at December 31, 2020, and $952.5 million and $150.1 million, respectively, at December 31, 2019. The collateral value of government-sponsored residential mortgage-backed securities was $801.1 million at December 31, 2019.2020. At December 31, 20202021 and 2019,2020, the Bank had available and unused borrowing capacity of approximately $1.6$1.8 billion and $1.8$1.6 billion, respectively, with the FHLB of Boston.FHLBB.
As a member of the FHLB of Boston,FHLBB, the Company is required to hold FHLB of BostonFHLBB stock. At December 31, 20202021 and 2019,2020, the Company had investments in the FHLBFHLBB of Boston of $8.8$10.9 million and $9.0$8.8 million, respectively. At its discretion, the FHLB of BostonFHLBB may declare dividends on the stock. Included in other noninterest income in the consolidated statements of income are dividends received of $0.2 million, $0.4 million, $0.8 million, and $1.2$0.8 million during the years ended December 31, 2021, 2020, 2019, and 2018,2019, respectively.
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11. Earnings Per Share (EPS)
Basic EPS represents income available to common shareholders divided by the weighted-average number of common shares outstanding during the year. Diluted EPS reflects the potential dilution that could occur if securities or other contracts to issue common shares (such as stock options) were exercised or converted into additional common shares that would then share in the earnings of the entity.Company. Diluted EPS is computed by dividing net income attributable to common shareholders by the weighted-average number of common shares outstanding for the year, plus the effect of potential dilutive common share equivalents computed using the treasury stock method. There were no securitiesShares held by the ESOP that had a dilutive effect duringhave not been allocated to employees in accordance with the year ended December 31, 2020, and thereforeterms of the weighted-average common shares outstanding usedESOP, referred to calculate both basic and diluted EPS are the same. Unallocatedas “unallocated ESOP shares, are not deemed outstanding for earnings per share calculations. Earnings per share data is not applicable for the yearsyear ended December 31, 2019 and 2018 as the Company had 0no shares outstanding.
For the Year Ended December 31, 2020
(Dollars in thousands, except per share data)
Net income applicable to common shares$22,738 
Average number of common shares outstanding186,663,593 
Less: Average unallocated ESOP shares(14,851,058)
Average number of common shares outstanding used to calculate basic earnings per common share171,812,535
Common stock equivalents
Average number of common shares outstanding used to calculate diluted earnings per common share171,812,535
Earnings per common share
Basic and diluted$0.13 
For the Year Ended
December 31, 2021December 31, 2020
(Dollars in thousands, except per share data)
Net income applicable to common shares$154,665 $22,738 
Average number of common shares outstanding186,713,020 186,663,593 
Less: Average unallocated ESOP shares(14,520,684)(14,851,058)
Average number of common shares outstanding used to calculate basic earnings per common share172,192,336171,812,535
Common stock equivalents - restricted stock awards59,721 — 
Average number of common shares outstanding used to calculate diluted earnings per common share172,252,057171,812,535
Earnings per common share
Basic$0.90 $0.13 
Diluted$0.90 $0.13 
All unallocated ESOP shares have been excluded from the calculation of basic and diluted EPS.
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12. Income Taxes
The following table sets forth information regarding the Company’s tax provision and applicable tax rates for the periods indicated:
For the Year Ended December 31,For the Year Ended December 31,
202020192018202120202019
(Dollars in thousands)(Dollars in thousands)
Combined federal and state income tax provisionsCombined federal and state income tax provisions$13,163 $39,481 $34,884 Combined federal and state income tax provisions$34,047 $13,163 $39,481 
Effective income tax ratesEffective income tax rates36.7 %22.6 %22.1 %Effective income tax rates18.0 %36.7 %22.6 %
The Company’s provision for income taxes was $34.0 million, $13.2 million $39.5 million and $34.9$39.5 million for the years ended December 31, 2021, 2020, 2019, and 2018,2019, respectively. The Company’s effective tax rate was 36.7%18.0% and is higherlower than the effective tax rate of 22.6% and 22.1%36.7% for the prior yearsyear ending December 31, 2019, and 2018.2020. The decreaseincrease in income tax expense and the increasedecrease in the effective tax rate during the year ended December 31, 20202021 compared to the year ended December 31, 2019,2020, was primarily due to lowerhigher income before income tax expense, increasingdecreasing the impact on the effective rate related to favorable permanent differences, including investment tax credits and tax-exempt income. The reduction in incomethe effective tax expense relatedrate during the year ended December 31, 2021 compared to lower income before income tax expense is partially offset by the establishmentyear ended December 31, 2020 was primarily due to a $11.3 million release of a $12.0 million valuation allowance against the Company’s 2020 charitable contribution carryover deferred tax asset.asset which was established as of December 31, 2020.
The provision for income taxes is comprised of the following components:
For the Year Ended December 31,For the Year Ended December 31,
202020192018202120202019
(In thousands)(In thousands)
Current tax expense:Current tax expense:Current tax expense:
FederalFederal$23,002 $26,365 $26,793 Federal$26,114 $23,002 $26,365 
StateState10,520 11,740 12,969 State13,246 10,520 11,740 
Total current tax expenseTotal current tax expense33,522 38,105 39,762 Total current tax expense39,360 33,522 38,105 
Deferred tax expense (benefit):Deferred tax expense (benefit):Deferred tax expense (benefit):
FederalFederal(13,736)782 (1,360)Federal(7,747)(13,736)782 
StateState(6,623)594 (3,518)State2,434 (6,623)594 
Total deferred tax (benefit) expenseTotal deferred tax (benefit) expense(20,359)1,376 (4,878)Total deferred tax (benefit) expense(5,313)(20,359)1,376 
Total income tax expenseTotal income tax expense$13,163 $39,481 $34,884 Total income tax expense$34,047 $13,163 $39,481 
A reconciliation of the U.S. federal statutory rate to the Company’s effective income tax rate is detailed below:
For the Year Ended December 31,For the Year Ended December 31,
202020192018202120202019
(Dollars in thousands)(Dollars in thousands)
Income tax expense at statutory rateIncome tax expense at statutory rate$7,539 21.00 %$36,66221.00 %$33,098 21.00 %Income tax expense at statutory rate$39,630 21.00 %$7,53921.00 %$36,662 21.00 %
Increase (decrease) resulting from:Increase (decrease) resulting from:Increase (decrease) resulting from:
State income tax, net of federal tax benefitState income tax, net of federal tax benefit43 0.12 %9,7445.58 %7,466 4.74 %State income tax, net of federal tax benefit12,387 6.56 %430.12 %9,744 5.58 %
Valuation allowanceValuation allowance12,000 33.43 %%%Valuation allowance(11,300)(5.99)%12,000 33.43 %— — %
Amortization of qualified low-income housing investmentsAmortization of qualified low-income housing investments4,977 13.86 %4,7822.74 %2,750 1.74 %Amortization of qualified low-income housing investments5,753 3.05 %4,97713.86 %4,782 2.74 %
Tax creditsTax credits(7,085)(19.73)%(7,570)(4.34)%(3,154)(2.00)%Tax credits(6,539)(3.46)%(7,085)(19.73)%(7,570)(4.34)%
Tax-exempt incomeTax-exempt income(4,091)(11.40)%(3,923)(2.25)%(4,269)(2.71)%Tax-exempt income(5,665)(3.00)%(4,091)(11.40)%(3,923)(2.25)%
Other, netOther, net(220)(0.61)%(214)(0.12)%(1,007)(0.64)%Other, net(219)(0.12)%(220)(0.61)%(214)(0.12)%
Actual income tax expenseActual income tax expense$13,163 36.67 %39,48122.61 %34,884 22.13 %Actual income tax expense$34,047 18.04 %$13,16336.67 %$39,481 22.61 %
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Significant components of the Company’s deferred tax assets and deferred tax liabilities are presented below:
As of December 31,As of December 31,
2020201920212020
(In thousands)(In thousands)
Deferred tax assets:Deferred tax assets:Deferred tax assets:
Allowance for loan lossesAllowance for loan losses$34,397 $25,641 Allowance for loan losses$30,335 $34,397 
LeasesLeases24,098 Leases25,389 24,098 
Charitable contribution limitation carryoverCharitable contribution limitation carryover22,942 Charitable contribution limitation carryover18,278 22,942 
Pension and deferred compensation plans25,455 
Employee benefitsEmployee benefits13,996 — 
Unrealized loss on available for sale securitiesUnrealized loss on available for sale securities17,370 — 
Investment lossesInvestment losses10,680 — 
Accrued expensesAccrued expenses5,047 5,854 Accrued expenses6,888 5,047 
Fixed assetsFixed assets4,183 3,515 Fixed assets3,799 4,183 
Loan basis difference fair value adjustmentsLoan basis difference fair value adjustments461 1,949 Loan basis difference fair value adjustments3,949 461 
PPP loans fee incomePPP loans fee income5,969 PPP loans fee income2,967 5,969 
OtherOther967 1,516 Other1,783 967 
Total deferred tax assets before valuation allowanceTotal deferred tax assets before valuation allowance98,064 63,930 Total deferred tax assets before valuation allowance135,434 98,064 
Valuation allowanceValuation allowance(12,000)Valuation allowance(700)(12,000)
Total deferred tax assetsTotal deferred tax assets86,064 63,930 Total deferred tax assets134,734 86,064 
Deferred tax liabilities:Deferred tax liabilities:Deferred tax liabilities:
Amortization of intangiblesAmortization of intangibles13,585 13,400 Amortization of intangibles17,339 13,585 
Unrealized gain on available for sale securitiesUnrealized gain on available for sale securities13,005 6,241 Unrealized gain on available for sale securities— 13,005 
PartnershipsPartnerships1,448 3,967 Partnerships3,324 1,448 
Cash flow hedgesCash flow hedges11,658 6,109 Cash flow hedges2,878 11,658 
Trading securitiesTrading securities5,110 3,316 Trading securities6,482 5,110 
Lease obligationLease obligation23,048 Lease obligation23,849 23,048 
Employee benefitsEmployee benefits1,613 Employee benefits— 1,613 
OtherOther3,368 2,690 Other4,327 3,368 
Total deferred tax liabilitiesTotal deferred tax liabilities72,835 35,723 Total deferred tax liabilities58,199 72,835 
Net deferred income tax assetsNet deferred income tax assets$13,229 $28,207 Net deferred income tax assets$76,535 $13,229 
The Company assesses the realizability of deferred tax assets and whether it is more likely than not that all or a portion of the deferred tax assets will be realized. The Company considers projections of future taxable income during the periods in which deferred tax assets and liabilities are scheduled to reverse. Additionally, in determining the availability of operating loss carrybacks and other tax attributes, both projected future taxable income and tax planning strategies are considered in making this assessment. As of December 31, 2020, the Company established a valuation allowance of $12.0 million related to the $91.3 million stock donation and the $3.7 million cash contribution to the Foundation. Based upon the level of available historical taxable income and projections for future taxable income over the periods for which the deferred tax assets are realizable, the Companya release of $11.3 million was recorded as of December 31, 2021. Management believes it is more likely than not that the Company will realize the remainder of the net deferred tax asset of $13.2$76.5 million at December 31, 2020.2021.
Management has performed an evaluation of the Company’s uncertain tax positions and determined that a liability for unrecognized tax benefits at December 31, 2021 of $8.2 million, which includes accrued interest and penalties, was needed related to state tax positions taken. Management performed a similar evaluation as of December 31, 2020 and 2019determined that none was not needed.
The following table presents a reconciliation of the beginning and ending amount of unrecognized tax benefits:
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As of December 31, 2021
(In thousands)
Beginning$— 
Additions based on tax positions related to the current year— 
Additions for tax positions of prior years7,923 
Reductions related to settlements with taxing authorities— 
Reductions as a result of a lapse of the applicable statute of limitations— 
Ending$7,923 
The amount that would reduce the effective tax rate, if recognized, is $8.2 million. The reduction in the effective tax rate is inclusive of the federal benefit for unrecognized state tax benefits, and accrued interest and penalties. The entire balance of unrecognized tax benefits, if recognized, would favorably affect the Company’s effective income tax rate. The Company recognizes penalties and accrued interest related to unrecognized tax benefits in tax expense. Accrued penalties and interest amounted to $2.0 million at December 31, 2021. There were no tax reserves recorded as of December 31, 2020. The change in accrued penalties and interest for the current year impacted goodwill by $1.9 million and the consolidated statements of income as a component of the provision for income taxes by less than $0.1 million. Management anticipates that approximately $2.1 million in unrecognized state tax benefits and $0.6 million of interest and penalties will reverse in 2022 upon expiration of the statute of limitations for the tax year to which the reserve is related.
The Company had 0no net operating loss carryforwards for federal or state income tax purposes at December 31, 20202021 and 2019,2020, respectively.
At December 31, 2020,2021, the Bank’s federal pre-1988 reserve, for which no federal income tax provision has been made, was approximately $20.8 million. Under current federal law, these reserves are subject to recapture into taxable income, should the Company make non-dividend distributions, make distributions in excess of earnings and profits retained, as defined, or cease to maintain a banking type charter. A deferred tax liability is not recognized for the base year amount unless it becomes apparent that those temporary differences will reverse into taxable income in the foreseeable future. No deferred tax liability has been established as these two events are not expected to occur in the foreseeable future.
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The Company’s primary banking activities are in the states of Massachusetts, New Hampshire and Rhode Island; however, the Company also files additional state corporate income and/or franchise tax returns in states in which the Company has nexus.a filing requirement. The methods of filing, and the methods for calculating taxable and apportionable income, vary depending upon the laws of the taxing jurisdiction.
The Company is subject to routine audits of its tax returns by the Internal Revenue Service and various state taxing authorities. The Company is no longer subject to federal and state income tax examinations by tax authorities for years before 2017.2018.
The Company invests in low-income affordable housing and renewable energy projects which provide the Company with tax benefits, including tax credits, generally over a period of approximately 5-15 years. When permissible, the Company accounts for its investments in Low Income Housing Tax Credit (“LIHTC”) projects using the proportional amortization method, under which it amortizes the initial cost of the investment in proportion to the amount of the tax credits and other tax benefits received and recognizes that amortization as a component of income tax expense. The net investment performance in the housing projects is included in other assets. The Company will continue to use the proportional amortization method on any new qualifying LIHTC investments. During the yearyears ended December 31, 2021 and 2020, the Company generated federal and state tax credits primarily from LIHTC investments of $6.5 million and $7.1 million, and $0.3 million, respectively, of associated tax credits that arose through direct investment.respectively. During the year ended December 31, 2019,2021, the Company generated approximately $7.6 millionno state tax credits from LIHTC investments and generated $0.3 million in federal andof state tax credits.credits from LIHTC investments during the year ended December 31, 2020. The Company treats the investment tax credits received as a reduction of federal income taxes for the year in which the credit arises using the flow-through method (i.e., the credit flows directly through the statement of income in the year of purchase). For additional information on these investments, see footnote titled "Lowrefer to Note 13, “Low Income Housing Tax Credits and Other Tax Credit Investments.”
13. Low Income Housing Tax Credits and Other Tax Credit Investments
The Community Reinvestment Act (“CRA”) encourages banks to meet the credit needs of their communities for housing and other purposes, particularly in neighborhoods with low or moderate income. The Company has primarily invested in separate LIHTC projects, also referred to as qualified affordable housing projects, which provide the Company with tax credits and operating loss tax benefits over a period of approximately 15 years. The return on these investments is generally generated through tax credits and tax losses. In addition to LIHTC projects, the Company invests in new market tax credit
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projects that qualify for CRA credits and eligible projects that qualify for renewable energy and historic tax credits.
As of December 31, 20202021 and 2019,2020, the Company had $59.8$83.8 million and $46.1$59.8 million, respectively, in tax credit investments that were included in other assets in the consolidated balance sheets.
When permissible, the Company accounts for its investments in LIHTC projects using the proportional amortization method, under which it amortizes the initial cost of the investment in proportion to the amount of the tax credits and other tax benefits received and recognizes that amortization as a component of income tax expense. The net investment performance in the housing projects is included in other assets.assets in the consolidated balance sheets. The Company will continue to use the proportional amortization method on any new qualifying LIHTC investments.
The following table presents the Company’s investments in LIHTC projects using the proportional amortization method as of the dates indicated:
As of December 31,
20202019
(In thousands)
Investments in qualified affordable housing partnerships, net$58,504 $37,665 
Commitments to fund qualified affordable housing projects included in recorded investment noted above31,487 18,042 
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As of December 31,
20212020
(In thousands)
Current recorded investment included in other assets$81,035 $58,504 
Commitments to fund qualified affordable housing projects included in recorded investment noted above48,399 31,487 
The following table presents additional information related to the Company’s investments in LIHTC projects for the periods indicated:
For the Year Ended December 31,For the Year Ended December 31,
202020192018202120202019
(In thousands)(In thousands)
Tax credits and other tax benefits recognizedTax credits and other tax benefits recognized$5,033 $5,962 $2,891 Tax credits and other tax benefits recognized$6,484 $5,033 $5,962 
Amortization expense included in income tax expenseAmortization expense included in income tax expense4,977 4,782 2,750 Amortization expense included in income tax expense5,753 4,977 4,782 
The Company is the sole member of a tax credit investment company through which it consolidates a VIE. The VIE made an equity investment to fund the construction of solar energy facilities in a manner to qualify for renewable energy investment tax credits. This equity investment is included in other assets on the consolidated balance sheet and totaled $0 and $4.2 million at December 31, 2020 and 2019, respectively. The minority interest associated with this investment was immaterial at December 31, 2020 and 2019.
The Company accounts for certain other investments in renewable energy projects using the equity method of accounting. These investments in renewable energy projects are included in other assets on the consolidated balance sheet and totaled $1.2$2.8 million and $4.1$1.2 million at December 31, 20202021 and 2019,2020, respectively. There waswere no outstanding commitments related to these investments as of December 31, 2021. There were $1.7 million and $0 in outstanding commitments relating to these investments as of December 31, 2020.
During the year ended December 31, 2020, and 2019, respectively
Inin reviewing its tax credit equity investments for impairment, the Company identified an immaterial correction to the investment balances related to prior periods. InDuring the year ended December 31, 2020, the Company wrote off $7.6 million of the tax credit equity investment balances as a component of noninterest expense and other assets to reflect the remaining benefits from these investments. Management evaluated the correction in relation to the current year ended December 31, 2020, which is when the correction was recorded, as well as the preceding periods in which it originated. Management believes this correction is immaterial to both the previous consolidated quarterly and annual financial statements. During the year ended December 31, 2021, the Company performed a similar review and, accordingly, recorded a net recovery of an impairment of $0.2 million. Management evaluated the correction in relation to the year ended December 31, 2021, which is when the correction was recorded, as well as the preceding periods in which it originated. Management believes this correction is immaterial to the previous consolidated quarterly and annual financial statements.
14. Shareholders’ Equity
Share Repurchases
On November 12, 2021, the Company announced receipt of a notice of non-objection from the Board of Governors of the Federal Reserve System to its previously announced share repurchase program which was approved by the Company’s Board of Directors on October 1, 2021. The program authorizes the purchase of up to 9,337,900 shares, or 5% of the Company’s then outstanding shares of common stock over a 12-month period. Repurchases are made at management’s discretion from time to time at prices management considers to be attractive and in the best interests of both the Company and its shareholders, subject to the availability of shares, general market conditions, the trading price of the shares, alternative uses for capital, and the Company’s financial performance. Repurchases may be suspended, terminated or modified by the Company at any time for any reason. The program is limited to $225.0 million through November 30, 2022.
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Information regarding the shares repurchased under the plan is presented in the following table:
PeriodTotal Number of Shares RepurchasedAverage Price Paid per ShareTotal Number of Shares Repurchased as Part of the Share Repurchase ProgramMaximum Number of Shares That May Yet Be Purchased Under the Share Repurchase Program
December 1, 2021 –  December 31, 20211,135,878$20.42 1,135,8788,202,022
Dividends
During the year ended December 31, 2021, the Company declared and paid aggregate dividends of $51.6 million at a weighted average dividend per share of $0.07.
15. Minimum Regulatory Capital Requirements
The Company is subject to various regulatory capital requirements administered by federal banking agencies, including U.S. Basel III. Failure to meet minimum capital requirements can initiate certain mandatory, and possibly additional discretionary, actions by regulators that, if undertaken, could have a direct material effect on the Company’s consolidated financial statements. Under capital adequacy guidelines and the regulatory framework for prompt corrective action, the Company must meet specific capital guidelines that involve quantitative measures of the Company’s assets, liabilities, and certain off-balance sheet items as calculated under regulatory accounting practices. The Company’s capital amounts and classification are also subject to qualitative judgements by the regulators about components, risk weightings, and other factors.
Quantitative measures established by the regulators to ensure capital adequacy require the Company to maintain minimum capital amounts and ratios. All banking companies are required to have core capital (“Tier 1”) of at least 6% of risk-weighted assets, total capital of at least 8% of risk-weighted assets and a minimum of Tier 1 leverage ratio of 4% of adjusted average assets.
As of December 31, 20202021 and 2019,2020, the Company was categorized as “well-capitalized” based on the regulatory framework for prompt corrective action. To be categorized as well-capitalized, the Company must maintain (1) a minimum of total risk-based capital ratio of 10%; (2) a minimum of Tier 1 risk-based capital ratio of 8%; (3) a minimum of common equity Tier 1 capital ratio of 6.5%; and (4) a minimum of Tier 1 leverage ratio of 5%. Management believes that the Company met all capital adequacy requirements to which it is subject to as of December 31, 20202021 and 2019.2020. There have been no conditions or events that management believes would cause a change in the Company’s categorization.
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The Company’s actual capital amounts and ratios are presented in the following table:
ActualFor Capital AdequacyTo Be Well-
Capitalized Under Prompt Corrective Action Provisions
ActualFor Capital AdequacyTo Be Well-
Capitalized Under Prompt Corrective Action Provisions
AmountRatioAmountRatioAmountRatioAmountRatioAmountRatioAmountRatio
(Dollars in thousands)(Dollars in thousands)
As of December 31, 2021As of December 31, 2021
Total regulatory capital (to risk-weighted assets)Total regulatory capital (to risk-weighted assets)$2,939,016 19.77%$1,189,466 ≥8%$1,486,832 ≥10%
Common equity Tier 1 capital (to risk-weighted assets)Common equity Tier 1 capital (to risk-weighted assets)2,831,102 19.04892,099 4.51,189,466 6.5
Tier 1 capital (to risk-weighted assets)Tier 1 capital (to risk-weighted assets)2,831,102 19.04669,075 6966,441 8
Tier I capital (to average assets)Tier I capital (to average assets)2,831,102 13.96811,000 41,013,750 5
As of December 31, 2020As of December 31, 2020As of December 31, 2020
Total regulatory capital (to risk-weighted assets)Total regulatory capital (to risk-weighted assets)$3,135,445 29.61%$847,069 ≥8%$1,058,836 ≥10%Total regulatory capital (to risk-weighted assets)$3,135,445 29.61%$847,069 ≥8%1,058,836 ≥10%
Common equity Tier 1 capital (to risk-weighted assets)Common equity Tier 1 capital (to risk-weighted assets)3,013,079 28.46476,476 4.5688,243 6.5Common equity Tier 1 capital (to risk-weighted assets)3,013,079 28.46476,476 4.5688,243 6.5
Tier 1 capital (to risk-weighted assets)Tier 1 capital (to risk-weighted assets)3,013,079 28.46635,302 6847,069 8Tier 1 capital (to risk-weighted assets)3,013,079 28.46635,302 6847,069 8
Tier I capital (to average assets)3,013,079 19.53617,049 4771,312 5
As of December 31, 2019
Total regulatory capital (to risk-weighted assets)$1,365,391 13.56%$805,394 ≥8%1,006,742 ≥10%
Common equity Tier 1 capital (to risk-weighted assets)1,274,174 12.66453,034 4.5654,382 6.5
Tier 1 capital (to risk-weighted assets)1,274,174 12.66604,045 6805,394 8
Tier 1 capital (to average assets)Tier 1 capital (to average assets)1,274,174 11.47444,279 4555,348 5Tier 1 capital (to average assets)3,013,079 19.53617,049 4771,312 5
The Company is subject to various capital requirements in connection with seller/servicer agreements that have been entered into with secondary market investors. Failure to maintain minimum capital requirements could result in an inability to originate and service loans for the respective investor and, therefore, could have a direct material effect on the Company’s financial statements. Management believes that the Company met all capital requirements in connection with seller/servicer agreements as of December 31, 20202021 and 2019.2020.
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15.16. Employee Benefits
Conversion of Defined Benefit Pension Plan and Benefit Equalization Plan to Cash Balance Plan Design
Effective November 1, 2020, each of the Qualified Defined Benefit Pension Plan ("(“Defined Benefit Plan"Plan”) and the Non-Qualified Benefit Equalization Plan, ("BEP")referred to as the BEP, sponsored by the Company were amended to convert the plans from a traditional final average earnings plan design to a cash balance plan design. Benefits earned under the final average earnings plan design were frozen at October 31, 2020. Starting November 1, 2020, future benefits are earned under the cash balance plan design. Under the cash balance plan design, hypothetical account balances are established for each participant and pension benefits are generally stated as the lump sum amount in that hypothetical account. Contribution credits equal to a percentage of a participant’s annual compensation (if the participant works at least 1,000 hours during the year) and interest credits equal to the greater of the 30-Year Treasury rate for September preceding the current plan year or 3.5% are added to a participant’s account each year. For employees hired prior to November 1, 2020, annual contribution credits will generally increase as the participant remains employed with the Company. Employees hired on and after November 1, 2020 will receive annual contribution credits equal to 5% of annual compensation, with no future increases. Notwithstanding the preceding sentence, since a cash balance plan is a defined benefit plan, the annual retirement benefit payable at normal retirement (age 65) is an annuity, which is the actuarial equivalent of the participant’s account balance under the cash balance plan design, plus their frozen benefit under the final average earnings plan design. However, under the Defined Benefit Plan, participants may elect, with the consent of their spouses if they are married, to have the benefits distributed as a lump sum rather than an annuity. The lump sum is equal to the sum of the actuarial equivalent of their frozen benefit under the final average earnings plan design, plus their cash balance account. Under the BEP, benefits are generally only payable as a lump sum, which is equal to the sum of the actuarial equivalent of their frozen benefit under the final average earnings plan design, plus their cash balance account.
Pension Plans
The Company provides pension benefits for its employees using a noncontributory, qualified defined benefit plan, through membership in the Savings Banks Employees Retirement Association ("SBERA"(“SBERA”). The Company’s employees become eligible after attaining age 21 and completing one year of service. Under the final average earnings plan design, benefits became fully vested after three years of eligible service for individuals employed on or before October 31, 1989. For individuals employed subsequent to October 31, 1989 and who were already in the Defined Benefit Plan as of November 1, 2020, benefits became fully vested after five years of eligible service. Under the new cash balance plan design and for employees who were not already in the Defined Benefit Plan as of November 1, 2020, benefits become fully vested after three years of eligible service. The Company’s annual contribution to the plan is based upon standards established by the Pension Protection Act. The contribution is based on an actuarial method intended to provide not only for benefits attributable to service to date, but also for those expected to be earned in the future. SBERA offers a common and collective trust as the underlying investment structure for pension plans participating in the association. The target allocation mix for the common and collective trust portfolio calls for an equity-based investment deployment range of 47% to 61% of total common and collective trust portfolio assets. The remainder of the common and collective trust’s portfolio is allocated to fixed income securities with a target range of 24% to 38% and other investments, including global asset allocation and hedge funds, from 9% to 21%. The Trustees of SBERA, through the Association’s Investment Committee, select investment managers for the common and collective trust portfolio. A professional investment advisory firm is retained by the Investment Committee to provide allocation analysis, performance measurement and to assist with manager searches. The overall investment objective is to diversify investments across a spectrum of investment types to limit risks from large market swings. The Defined Benefit Plan has a plan year end of October 31.
In connection with the Company’s acquisition of Century, the Company acquired Century’s Qualified Defined Benefit Pension Plan. At the time of the acquisition, the plan was frozen to new participants, which had occurred in 2006, and all participants in the plan were fully vested. Additionally, all Century employees retained following the acquisition were eligible to join the Company’s Defined Benefit Plan to the extent that eligibility requirements were satisfied based upon such employees’ prior service with Century.
The Company has an unfunded Defined Benefit Supplemental Executive Retirement Plan ("(“DB SERP"SERP”) that provides certain retired and currently employed officers with defined pension benefits in excess of qualified plan limits imposed by U.S. federal tax law. The DB SERP has a plan year end of December 31. In connection with the Company’s acquisition of Century, the Company acquired Century’s Supplemental Executive Insurance/Retirement Plan (the “Supplemental Plan”). Upon completion of the acquisition, the Supplemental Plan was merged for accounting purposes only into the Company’s DB SERP, but it will continue to be administered according to its terms. Further, the plan document of the Century Supplemental Plan contained change in control provisions which became effective upon the Company’s acquisition of Century. Accordingly, all participants of the Century Supplemental Plan were deemed to be fully vested upon the closing of the acquisition.
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The Company has an unfunded Benefit Equalization Plan ("BEP"(“BEP”) to provide retirement benefits to certain employees whose retirement benefits under the Defined Benefit Plan are limited per the Internal Revenue Code. The BEP has a plan year end of October 31. In connection with the Company’s acquisition of Century, any Century employee retained following the acquisition and whose retirement benefits under the Defined Benefit Plan are limited per the Internal Revenue Code were added to the BEP. Additionally, such Century employees were credited for prior service with Century for purposes of determining vesting and eligibility pursuant to the BEP.
The Company also has an unfunded Outside Directors’ Retainer Continuance Plan ("ODRCP"(“ODRCP”) that provides pension benefits to outside directors who retire from service. The Outside Directors’ Retainer Continuance PlanODRCP has a plan year end of December 31. Effective December 31, 2020, the Company closed the ODRCP to new participants and froze benefit accruals for active participants.
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Obligations and Funded Status
The funded status and amounts recognized in the Company’s Consolidated Financial Statements for the Defined Benefit Plan, the DB SERP, the BEP and the ODRCP are set forth in the following table:
As of and for the Year Ended December 31,As of and for the Year Ended December 31,
202020192018202120202019
(In thousands)(In thousands)
Change in benefit obligation:Change in benefit obligation:Change in benefit obligation:
Benefit obligation at beginning of the yearBenefit obligation at beginning of the year$396,769 $302,317 $328,409 Benefit obligation at beginning of the year$361,147 $396,769 $302,317 
Service costService cost25,970 18,926 23,256 Service cost31,660 25,970 18,926 
Interest costInterest cost9,657 10,996 11,170 Interest cost5,694 9,657 10,996 
AmendmentsAmendments(133,439)Amendments(1,106)(133,439)— 
Actuarial loss (gain)78,095 74,828 (46,932)
Actuarial (gain) lossActuarial (gain) loss(1,697)78,095 74,828 
AcquisitionsAcquisitions125,854 — — 
Benefits paidBenefits paid(15,905)(10,298)(13,586)Benefits paid(20,045)(15,905)(10,298)
Benefit obligation at end of the yearBenefit obligation at end of the year$361,147 $396,769 $302,317 Benefit obligation at end of the year$501,507 $361,147 $396,769 
Change in plan assets:Change in plan assets:Change in plan assets:
Fair value of plan assets at beginning of yearFair value of plan assets at beginning of year$378,879 $305,154 $335,369 Fair value of plan assets at beginning of year$449,643 $378,879 $305,154 
Actual return (loss) on plan assets48,895 60,723 (18,918)
Actual return on plan assetsActual return on plan assets50,879 48,895 60,723 
AcquisitionsAcquisitions63,468 — — 
Employer contributionEmployer contribution37,773 23,300 2,289 Employer contribution2,111 37,773 23,300 
Benefits paidBenefits paid(15,904)(10,298)(13,586)Benefits paid(20,045)(15,904)(10,298)
Fair value of plan assets at end of yearFair value of plan assets at end of year449,643 378,879 305,154 Fair value of plan assets at end of year546,056 449,643 378,879 
Overfunded (underfunded) statusOverfunded (underfunded) status$88,496 $(17,890)$2,837 Overfunded (underfunded) status$44,549 $88,496 $(17,890)
Reconciliation of funding status:Reconciliation of funding status:Reconciliation of funding status:
Past service credit (cost)Past service credit (cost)$131,482 $(25)$(69)Past service credit (cost)$120,792 $131,482 $(25)
Unrecognized net lossUnrecognized net loss(161,045)(113,022)(82,542)Unrecognized net loss(128,402)(161,045)(113,022)
Prepaid benefit costPrepaid benefit cost118,059 95,157 85,448 Prepaid benefit cost52,159 118,059 95,157 
Overfunded (underfunded) statusOverfunded (underfunded) status$88,496 $(17,890)$2,837 Overfunded (underfunded) status$44,549 $88,496 $(17,890)
Accumulated benefit obligationAccumulated benefit obligation$361,147 $290,429 $223,865 Accumulated benefit obligation$501,507 $361,147 $290,429 
Amounts recognized in accumulated other comprehensive income (“AOCI”), net of tax:Amounts recognized in accumulated other comprehensive income (“AOCI”), net of tax:Amounts recognized in accumulated other comprehensive income (“AOCI”), net of tax:
Unrecognized past service credit (cost)Unrecognized past service credit (cost)$94,522 $(18)$(50)Unrecognized past service credit (cost)$86,837 $94,522 $(18)
Unrecognized net lossUnrecognized net loss(115,775)(81,251)(59,339)Unrecognized net loss(92,308)(115,775)(81,251)
Net amountNet amount$(21,253)$(81,269)$(59,389)Net amount$(5,471)$(21,253)$(81,269)
Amounts in accumulated other comprehensive income expected to be recognized in net periodic benefit cost over the next fiscal year:
Unrecognized past service (credit) cost$(8,469)$18 $32 
Unrecognized net loss10,171 6,790 5,207 
Net amount$1,702 $6,808 $5,239 
In accordance with the Pension Protection Act, the Company was not required to make any contributions to the Defined Benefit Plan for the plan year beginning November 1, 2021; however, the Company expects to make a contribution of
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$7.2 million during such plan year. During the year ended December 31, 2020, the Company made contributions to the Defined Benefit Plan of $32.5 million. In accordance with
The net actuarial gain of $1.7 million during the Pension Protection Act,year ended December 31, 2021 was primarily attributable to higher returns on plan assets than initially assumed and an increase in the Companydiscount rate assumption which was not requiredpartially offset by changes in demographic assumptions and in the participant mortality rate assumption, which were revised to make any contributionsreflect management’s best estimate as of December 31, 2021, used for determining the Defined Benefit Planbenefit obligation. The net actuarial loss of $78.1 million and $74.8 million during the years ended December 31, 2020 and 2019, was primarily attributable to a decrease in the discount rate assumption used for determining the plan year beginning November 1, 2020.benefit obligation in both years from the corresponding prior year.
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Actuarial Assumptions
The assumptions used in determining the benefit obligations at December 31, 20202021 and 20192020 were as follows:
DB PlanBEPDB SERPODRCPDB PlanBEPDB SERPODRCP
As of December 31,As of December 31,As of December 31,As of December 31,As of December 31,As of December 31,As of December 31,As of December 31,
2020201920202019202020192020201920212020202120202021202020212020
Discount rateDiscount rate2.26 %3.16 %1.77 %3.15 %1.63 %2.72 %1.81 %2.86 %Discount rate2.65 %2.26 %2.32 %1.77 %2.68 %1.63 %2.32 %1.81 %
Rate of increase in compensation levelsRate of increase in compensation levels5.25 %5.25 %5.25 %5.25 %%0 %%3.00 %Rate of increase in compensation levels4.50 %5.25 %4.50 %5.25 %— %— %— %— %
Interest rate credit for determining projected cash balanceInterest rate credit for determining projected cash balance3.50 %N/A3.50 %N/AN/AN/AN/AN/AInterest rate credit for determining projected cash balance3.50 %3.50%3.50 %3.50%N/AN/AN/AN/A
The assumptions used in determining the net periodic benefit cost for the years ended December 31, 2021, 2020, 2019, and 20182019 were as follows:
DB PlanDB Plan
For the Year Ended December 31,For the Year Ended December 31,
202020192018202120202019
Discount rate - benefit costDiscount rate - benefit cost3.16 %4.25 %3.50 %Discount rate - benefit cost2.26 %3.16 %4.25 %
Rate of compensation increaseRate of compensation increase5.25 %5.25 %5.25 %Rate of compensation increase5.25 %5.25 %5.25 %
Expected rate of return on plan assetsExpected rate of return on plan assets7.50 %7.50 %7.75 %Expected rate of return on plan assets7.50 %7.50 %7.50 %
BEPBEP
For the Year Ended December 31,For the Year Ended December 31,
202020192018202120202019
Discount rate - benefit costDiscount rate - benefit cost3.15 %4.25 %3.50 %Discount rate - benefit cost1.77 %3.15 %4.25 %
Rate of compensation increaseRate of compensation increase5.25 %5.25 %5.25 %Rate of compensation increase5.25 %5.25 %5.25 %
Expected rate of return on plan assetsExpected rate of return on plan assets%%%Expected rate of return on plan assets— %— %— %
DB SERPDB SERP
For the Year Ended December 31,For the Year Ended December 31,
202020192018202120202019
Discount rate - benefit costDiscount rate - benefit cost2.72 %4.25 %3.50 %Discount rate - benefit cost1.63 %2.72 %4.25 %
Rate of compensation increaseRate of compensation increase%%%Rate of compensation increase— %— %— %
Expected rate of return on plan assetsExpected rate of return on plan assets%%%Expected rate of return on plan assets— %— %— %
ODRCPODRCP
For the Year Ended December 31,For the Year Ended December 31,
202020192018202120202019
Discount rate - benefit costDiscount rate - benefit cost2.86 %4.25 %3.50 %Discount rate - benefit cost1.81 %2.86 %4.25 %
Rate of compensation increaseRate of compensation increase3.00 %3.00 %3.00 %Rate of compensation increase— %3.00 %3.00 %
Expected rate of return on plan assetsExpected rate of return on plan assets%%%Expected rate of return on plan assets— %— %— %
In general, the Company has selected its assumptions with respect to the expected long-term rate of return based on prevailing yields on high quality fixed income investments increased by a premium for equity return expectations.
During the year ended December 31, 2018, upon the hiring of a new actuarial firm, the Company refined its methodology for determining
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To determine the discount rate used in calculating the benefit obligation and the benefit cost for all of its defined benefit plans. This change was effective in calculatingplans, the benefit obligations as of December 31, 2018 and the benefit costs beginning during the year ended December 31, 2019. The Company now uses the spot rate approach whereby the individual spot rates on the FTSE above-median yield curve are applied to each corresponding year’s projected cash flow used to measure the respective plan’s service cost and interest cost. The Company believes that the new methodology more accurately determines each plan’s service cost and interest cost for the fiscal year versus using the single equivalent discount rate by strengthening the correlation between the projected cash flows and the corresponding discount rate used to measure those components of net periodic pension cost.
The Company owns a percentage of the SBERA defined benefit common collective trust. Based upon this ownership percentage, plan assets managed by SBERA on behalf of the Company amounted to $449.6$546.1 million and $378.9
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$449.6 million at December 31, 20202021 and 2019,2020, respectively. Investments held by the common collective trust include Level 1, 2 and 3 assets such as: collective funds, equity securities, mutual funds, hedge funds and short-term investments. The Fair Value Measurements and Disclosures Topic of the FASB ASC stipulates that an asset’s fair value measurement level within the fair value hierarchy is based on the lowest level of any input that is significant to the fair value measurement. As such, the Company classifies its interest in the common collective trust as a Level 3 asset.
The table below presents a reconciliation of the Company’s interest in the SBERA common collective trust during the years indicated:
For the Year Ended December 31,For the Year Ended December 31,
2020201920212020
(In Thousands)(In thousands)
Balance at beginning of yearBalance at beginning of year$378,879 $305,154 Balance at beginning of year$449,643 $378,879 
Net realized and unrealized gains and (losses)Net realized and unrealized gains and (losses)48,895 60,723 Net realized and unrealized gains and (losses)50,878 48,895 
ContributionsContributions32,515 20,000 Contributions— 32,515 
Benefits paidBenefits paid(10,646)(6,998)Benefits paid(17,934)(10,646)
AcquisitionAcquisition63,469 — 
Balance at end of yearBalance at end of year$449,643 $378,879 Balance at end of year$546,056 $449,643 
Components of Net Periodic Benefit Cost
The components of net pension expense for the plans for the periods indicated are as follows:
For the Year Ended December 31,For the Year Ended December 31,
202020192018202120202019
(In Thousands)(In thousands)
Components of net periodic benefit cost:Components of net periodic benefit cost:Components of net periodic benefit cost:
Service costService cost$25,970 $18,926 $23,258 Service cost$31,660 $25,970 $18,926 
Interest costInterest cost9,657 10,996 11,170 Interest cost5,694 9,657 10,996 
Expected return on plan assetsExpected return on plan assets(29,610)(23,617)(25,335)Expected return on plan assets(33,333)(29,610)(23,617)
Past service (credit) costPast service (credit) cost(1,931)44 44 Past service (credit) cost(11,796)(1,931)44 
Recognized net actuarial lossRecognized net actuarial loss10,787 7,242 7,621 Recognized net actuarial loss13,400 10,787 7,242 
Net periodic benefit costNet periodic benefit cost$14,873 $13,591 $16,758 Net periodic benefit cost$5,625 $14,873 $13,591 
Service costs for the Defined Benefit Plan, the BEP, and the DB SERP are recognized within salaries and employee benefits in the statement of income. Service costs for the ODRCP are recognized within professional services in the statement of income. The remaining components of net periodic benefit cost are recognized in other noninterest expense in the statement of income.
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Benefits expected to be paid
The following table summarizes estimated benefits to be paid from the Defined Benefit Plan and BEP for the plan years beginning on November 1, and the DB SERP and ODRCP for the plan years beginning January 1:
YearYear(In thousands)Year(In thousands)
2021$36,510 
2022202229,553 2022$54,475 
2023202332,753 202342,176 
2024202431,131 202440,411 
2025202534,029 202543,103 
In aggregate for 2026-2030176,164 
2026202643,438 
In aggregate for 2027-2030In aggregate for 2027-2030216,891 
Employee Tax Deferred Incentive Plan
The Company has an employee tax deferred incentive plan, otherwise known as a 401(k) plan, under which the Company makes voluntary contributions within certain limitations. All employees who meet specified age and length of service requirements are eligible to participate in the 401(k) plan. The amount contributed by the Company is included in salaries and
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employee benefits expense. The amounts contributed to the plan for the years ended December 31, 2021, 2020, and 2019, and 2018, were $4.6 million, $4.4 million and $4.2 million, and $3.9 million, respectively.
Employee Stock Ownership Plan
As part of the IPO completed on October 14, 2020, the Company established a tax-qualified Employee Stock Ownership Plan to provide eligible employees the opportunity to own Company shares. The ESOP borrowed $149.4 million from the Company to purchase 14,940,652 common shares during the IPO and in the open market. The loan is payable in annual installments over 30 years at an interest rate equal to the Prime rate as published in the The Wall Street Journal. As the loan is repaid to the Company, shares are released and allocated proportionally to eligible participants on the basis of each participant’s proportional share of compensation relative to the compensation of all participants. The unallocated ESOP shares are pledged as collateral on the loan.
The Company accounts for its ESOP in accordance with FASB ASC 718-40, Compensation – Stock Compensation. Under this guidance, unreleased shares are deducted from shareholders’ equity as unearned ESOP shares in the accompanying consolidated balance sheets. The Company recognizes compensation expense equal to the fair value of the ESOP shares during the periods in which they are committed to be released. To the extent that the fair value of the Company’s ESOP shares differs from the cost of such shares, the difference will be credited or debited to equity. As the loan is internally leveraged, the loan receivable from the ESOP to the Company is not reported as an asset nor is the debt of the ESOP shown as a liability in the Company’s consolidated balance sheets. Dividends on unallocated shares are used to pay the ESOP debt.
Total compensation expense recognized in connection with the ESOP was $9.4 million for the year ended December 31, 2021, compared with a $2.4 million forexpense recognized during the year ended December 31, 2020. The ESOP made an upfront principal payment of $1.0 million on the loan induring year ended December 31, 2020 which resulted in the release and allocation of 63,690 shares and compensation expense of $0.9 million. The Company recorded additional compensation expense of $1.5 million related to the accrual of the annual loan payment and 104,464during year ended December 31, 2020. The ESOP made a loan payment during the year ended December 31, 2021 of $7.9 million, of which $3.0 million was allocated to the principal portion of the payment, while $4.9 million was allocated to the interest portion of the payment. During the year ended December 31, 2021, the Company committed 501,444 shares committed to be allocated. The number of shares committed to be released per year is 501,429501,426 through 2049 and 335,533231,124 in the year 2050.
The following table presents share information held by the ESOP:
As of December 31, 2020
(Dollars in thousands)
Allocated shares63,690 
Shares committed to be allocated104,464 
Unallocated shares14,772,498 
Total shares14,940,652 
Fair value of unallocated shares$240,939 
As of December 31,
20212020
(Dollars in thousands)
Allocated shares63,690 63,690 
Shares committed to be allocated605,908 104,464 
Unallocated shares14,271,054 14,772,498 
Total shares14,940,652 14,940,652 
Fair value of unallocated shares (in thousands)$287,847 $240,939 
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Defined Contribution Supplemental Executive Retirement Plan
The Company’s DC SERP, a defined contribution supplemental executive retirement plan, allows certain senior officers to earn benefits calculated as a percentage of their compensation. The participant benefits are adjusted based upon a deemed investment performance of measurement funds selected by the participant. These measurement funds are for tracking purposes and are used only to track the performance of a mutual fund, market index, savings instrument, or other designated investment or portfolio of investments. The Company recorded expense related to the DC SERP of $0.9 million, $1.3$0.9 million and $1.4$1.3 million in the years ended December 31, 2021, 2020, 2019, and 2018,2019, respectively. The total amount due to participants under this plan was included in other liabilities on the Company’s balance sheetsheets and amounted to $27.6$33.4 million and $24.5$27.6 million at December 31, 2021 and 2020, respectively. Effective December 31, 2021, the Company closed the DC SERP to new participants and 2019, respectively.froze benefit accruals for active participants.
Deferred Compensation Plans
The Company sponsors three3 plans which allow for elective compensation deferrals by directors, former trustees, and certain senior-level employees. Each plan allows its participants to designate deemed investments for deferred amounts from certain options which include diversified choices, such as exchange traded funds and mutual funds. Portfolios with various risk profiles are available to participants with the approval of the Compensation Committee of the Board of Directors. The Company purchases and sells investments which track the deemed investment choices, so that it has available funds to meet its payment liabilities. Deferred amounts, adjusted for deemed investment performance, are paid at the time of a participant designated date or event, such as separation from service, death, or disability. The total amounts due to participants under the three3 plans were included in other liabilities on the Company’s balance sheetsheets and amounted to $28.9$31.5 million and $21.0$28.9 million at December 31, 2021 and 2020, and 2019, respectively.
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Rabbi Trust Variable Interest Entity
The Company established a rabbi trust to meet its obligations under certain executive non-qualified retirement benefits and deferred compensation plans and to mitigate the expense volatility of the aforementioned retirement plans. The rabbi trust is considered a VIE as the equity investment at risk is insufficient to permit the trust to finance its activities without additional subordinated financial support from the Company. The Company is considered the primary beneficiary of the rabbi trust as it has the power to direct the activities of the rabbi trust that significantly affect the rabbi trust’s economic performance and it has the obligation to absorb losses of the rabbi trust that could potentially be significant to the rabbi trust by virtue of its contingent call options on the rabbi trust’s assets in the event of the Company’s bankruptcy. As the primary beneficiary of this VIE, the Company consolidates the rabbi trust investments. In general, the rabbi trust investments and any earnings received thereon are accumulated, reinvested and used exclusively for trust purposes. These rabbi trust investments consist primarily of cash and cash equivalents, U.S. government agency obligations, equity securities, mutual funds and other exchange-traded funds, and are recorded at fair value in other assets onin the Company’sCompany's consolidated balance sheet.sheets. Changes in fair value are recorded in noninterest income.
Assets held in rabbi trust accounts by plan type, at fair value, were as follows:
As of December 31,As of December 31,
2020201920212020
(In thousands)(In thousands)
DB SERPDB SERP$22,616 $20,003 DB SERP$20,810 $22,616 
BEPBEP7,198 5,934 BEP13,202 7,198 
ODRCPODRCP4,251 3,575 ODRCP4,316 4,251 
DC SERPDC SERP28,134 24,564 DC SERP32,041 28,134 
Deferred compensation plansDeferred compensation plans29,484 23,936 Deferred compensation plans34,002 29,484 
Total rabbi trust assetsTotal rabbi trust assets$91,683 $78,012 Total rabbi trust assets$104,371 $91,683 
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Investments in rabbi trust accounts are recorded at fair value within the Company’s consolidated balance sheetsheets with changes in fair value recorded through noninterest income. The following tables present the book value, net unrealized gain or loss, and market value of assets held in rabbi trust accounts by asset type for each of the plans included in the rabbi trust:
DB SERPDB SERP
As of December 31, 2020As of December 31, 2019As of December 31, 2021As of December 31, 2020
Book ValueUnrealized
Gain/(Loss)
Fair ValueBook ValueUnrealized
Gain/(Loss)
Fair ValueBook ValueUnrealized
Gain/(Loss)
Fair ValueBook ValueUnrealized
Gain/(Loss)
Fair Value
Asset TypeAsset Type(In thousands)Asset Type(In thousands)
Cash and cash equivalentsCash and cash equivalents$1,208$$1,208$821 $— $821 Cash and cash equivalents$831$$831$1,208 $— $1,208 
Equities(1)Equities(1)10,8225,50816,33010,711 3,909 14,620 Equities(1)9,9935,78815,78110,822 5,508 16,330 
Fixed incomeFixed income4,8542245,0784,450 112 4,562 Fixed income4,174244,1984,854 224 5,078 
Total assetsTotal assets$16,884$5,732$22,616$15,982 $0$4,021 $0$20,003 Total assets$14,998$5,812$20,810$16,884 $5,732 $22,616 
BEP
As of December 31, 2020As of December 31, 2019
Book ValueUnrealized
Gain/(Loss)
Fair ValueBook ValueUnrealized
Gain/(Loss)
Fair Value
Asset Type(In thousands)
Cash and cash equivalents$320$$320$158 $— $158 
Equities3,5041,7305,2343,276 1,224 4,500 
Fixed income1,565791,6441,244 32 1,276 
Total assets$5,389$1,809$7,198$4,678 $1,256 $0$5,934 
(1)     Equities include mutual funds and other exchange-traded funds.
BEP
As of December 31, 2021As of December 31, 2020
Book ValueUnrealized
Gain/(Loss)
Fair ValueBook ValueUnrealized
Gain/(Loss)
Fair Value
Asset Type(In thousands)
Cash and cash equivalents$567$$567$320 $— $320 
Equities (1)6,2073,4129,6193,504 1,730 5,234 
Fixed income2,993233,0161,565 79 1,644 
Total assets$9,767$3,435$13,202$5,389 $1,809 $7,198 
(1)    Equities include mutual funds and other exchange-traded funds.
ODRCP
As of December 31, 2021As of December 31, 2020
Book ValueUnrealized
Gain/(Loss)
Fair ValueBook ValueUnrealized
Gain/(Loss)
Fair Value
Asset Type(In thousands)
Cash and cash equivalents$123$$123$230 $— $230 
Equities (1)2,0931,1323,2251,985 959 2,944 
Fixed income95999681,022 55 1,077 
Total assets$3,175$1,141$4,316$3,237 $1,014 $4,251 
(1)    Equities include mutual funds and other exchange-traded funds.
DC SERP
As of December 31, 2021As of December 31, 2020
Book ValueUnrealized
Gain/(Loss)
Fair ValueBook ValueUnrealized
Gain/(Loss)
Fair Value
Asset Type(In thousands)
Cash and cash equivalents$229$$229$240 $— $240 
Equities (1)24,8378,93633,77320,966 6,928 27,894 
Fixed income— — — 
Total assets$25,066$8,936$34,002$21,206 $6,928 $28,134 
(1)     Equities include mutual funds and other exchange-traded funds.
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ODRCPDeferred Compensation Plans
As of December 31, 2020As of December 31, 2019As of December 31, 2021As of December 31, 2020
Book ValueUnrealized
Gain/(Loss)
Fair ValueBook ValueUnrealized
Gain/(Loss)
Fair ValueBook ValueUnrealized
Gain/(Loss)
Fair ValueBook ValueUnrealized
Gain/(Loss)
Fair Value
Asset TypeAsset Type(In thousands)Asset Type(In thousands)
Cash and cash equivalentsCash and cash equivalents$230$$230$171 $— $171 Cash and cash equivalents$2,744$$2,744$3,159 $— $3,159 
Equities(1)Equities(1)1,9859592,9441,841 665 2,506 Equities(1)24,2715,02729,29821,958 4,367 26,325 
Fixed incomeFixed income1,022551,077877 21 898 Fixed income— — — 
Total assetsTotal assets$3,237$1,014$4,251$2,889 $0$686 $0$3,575 Total assets$27,015$5,027$32,042$25,117 $4,367 $29,484 
DC SERP
As of December 31, 2020As of December 31, 2019
Book ValueUnrealized
Gain/(Loss)
Fair ValueBook ValueUnrealized
Gain/(Loss)
Fair Value
Asset Type(In thousands)
Cash and cash equivalents$240$$240$1,540 $— $1,540 
Equities20,9666,92827,89415,691 4,676 20,367 
Fixed income0002,619 38 2,657 
Total assets$21,206$6,928$28,134$19,850 $4,714 $24,564 
(1)     Equities include mutual funds and other exchange-traded funds.
Deferred Compensation Plans
As of December 31, 2020As of December 31, 2019
Book ValueUnrealized
Gain/(Loss)
Fair ValueBook ValueUnrealized
Gain/(Loss)
Fair Value
Asset Type(In thousands)
Cash and cash equivalents$3,159$$3,159$2,738 $— $2,738 
Equities21,9584,36726,32514,135 2,385 16,520 
Fixed income0004,580 98 4,678 
Total assets$25,117$4,367$29,484$21,453 $2,483 $23,936 
The Company had equity securities held in rabbi trust accounts of $78.7$91.7 million and $58.5$78.7 million as of December 31, 2021 and 2020, respectively. Included in the equity securities presented in the tables above are exchange-traded mutual funds which had a net asset value of $58.1 million and 2019,$53.9 million as of December 31, 2021 and 2020, respectively.
Share-Based Compensation Plan
On November 29, 2021, the shareholders of the Company approved the Eastern Bankshares, Inc. 2021 Equity Incentive Plan (the “2021 Plan”). The 2021 Plan provides for the issuance of up to 26,146,141 shares of common stock pursuant to grants of restricted stock, restricted stock units (“RSUs”), non-qualified stock options and incentive stock options, any or all of which can be granted with performance-based vesting conditions. Under the 2021 Plan, 7,470,326 shares may be issued as restricted stock or RSUs and 18,675,815 shares may be issued upon the exercise of stock options. These shares may be awarded from the Company’s authorized but unissued shares. However, the 2021 Plan permits the grant of additional awards of restricted stock or RSUs above the aforementioned limit, provided that, for each additional share of restricted stock or RSU awarded in excess of such limit, the pool of shares available to be issued upon the exercise of stock options will be reduced by 3 shares. Pursuant to the terms of the 2021 Plan, each of the Company’s non-employee directors were automatically granted awards of restricted stock on November 30, 2021. Such restricted stock awards vest pro-rata on an annual basis over a five-year period. The maximum term for stock options is ten years. As of December 31, 2021, there were 6,787,270 shares available for issuance as restricted stock awards and 18,675,815 shares that remain available for issuance upon the exercise of stock options. As of December 31, 2021, no stock options had been awarded under to the 2021 Plan.
The following table presents a summarysummarizes the Company’s restricted stock activity for the year ended December 31, 2021:
Number of SharesWeighted-Average Grant Price Per Share
Non-vested restricted stock at beginning of year$— 
Granted683,05620.13 
Non-vested restricted stock at end of year683,05620.13 
As of December 31, 2021, no restricted stock associated with the gainsnon-employee director stock awards was vested.
For the year ended December 31, 2021, share-based compensation expense under the 2021 Plan and lossesthe related tax benefit totaled $0.2 million and less than $0.1 million, respectively.
As of December 31, 2021, there was $13.5 million of total unrecognized compensation expense related to equity securities fornon-vested restricted stock granted and issued under the periods indicated:
For the Year Ended December 31,
20202019
(In thousands)
Net gains recognized on equity securities$11,756 $11,283 
Less: net gains realized on sale of equity securities(5,122)(1,774)
Unrealized gains on equity securities held at end of period$6,634 $9,509 
2021 Plan. This cost is expected to be recognized over a weighted average remaining period of approximately 4.9 years.
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16.17. Commitments and Contingencies
Financial Instruments with Off-Balance Sheet Risk
In order to meet the financing needs of its customers and to reduce its own exposure to fluctuations in interest rates, the Company is party to financial instruments with off-balance sheet risk in the normal course of business. These financial instruments include commitments to extend credit, standby letters of credit, and forward commitments to sell loans, all of which involve, to varying degrees, elements of credit and interest rate risk in excess of the amount recognized in the consolidated balance sheets. The contract or notional amounts of those instruments reflect the extent of involvement the Company has in each particular class of financial instruments.
Substantially all of the Company’s commitments to extend credit, which normally have fixed expiration dates or termination clauses, are contingent upon customers maintaining specific credit standards at the time of loan funding. Standby letters of credit are conditional commitments issued by the Company to guarantee the performance of a customer to a third party. In the event the customer does not perform in accordance with terms of agreement with the third party, the Company would be required to fund the commitment. The maximum potential amount of future payments the Company could be required to make is represented by the contractual amount of the commitment. The credit risk involved in issuing letters of credit is essentially the same as that involved in extending loan facilities to customers. For forward loan sale commitments, the contract or notional amount does not represent exposure to credit loss. The Company does not sell loans with recourse.
The following table summarizes the above financial instruments as of the dates indicated:
As of December 31,As of December 31,
2020201920212020
(In Thousands)(In Thousands)
Commitments to extend creditCommitments to extend credit$3,818,952 $3,606,182 Commitments to extend credit$5,175,521 $3,818,952 
Standby letters of creditStandby letters of credit60,221 60,124 Standby letters of credit65,602 60,221 
Forward commitments to sell loansForward commitments to sell loans41,160 21,357 Forward commitments to sell loans24,440 41,160 
Other Contingencies
The Company has been named a defendant in various legal proceedings arising in the normal course of business. Set out below are descriptions of significant legal matters involving the Company and its subsidiaries. In the opinion of management, based onand taking into account the advice of legal counsel, the ultimate resolution of these proceedings will not have a material effect on the Company’s Consolidated Financial Statements.consolidated financial statements.
In the second quarter of 2021, the Company entered into a preliminary settlement of 2 purported class action matters concerning overdraft and nonsufficient funds fees. The matters were filed in the Massachusetts Superior Court in November 2019 and April 2021, respectively, and are expected to be consolidated into one matter for final settlement purposes. As of December 31, 2021, the Company estimated the settlement expense, including related costs, to be $3.3 million. In addition, the Company’s regulators have been conducting inquiries and reviewing data related to one of these class action matters. In February 2022, the Company's regulators made an additional request for data and notified management that they may require additional restitution for certain matters associated with the nonsufficient funds fees matter. Based on this discussion, management believes a loss contingency for this restitution is probable but is not currently able to determine a reasonable estimate for the loss.
As a member of the Federal Reserve System, the Bank is required to maintain certain reserves of vault cash and/or deposits with the Federal Reserve Bank of Boston. However, in response to the COVID-19 pandemic, the Federal Reserve temporarily eliminated reserve requirements and therefore there was no minimum reserve requirement as of December 31, 2020. The amount of the Bank’s reserve requirement included in cash2021 and cash equivalents was approximately $3.7 million as of December 31, 2019.2020.
17.18. Derivative Financial Instruments
The Company uses derivative financial instruments to manage the Company’sits interest rate risk resulting from the differences in the amount, timing, and duration of known or expected cash receipts and known or expected cash payments. Additionally, the Company enters into interest rate derivatives and foreign exchange contracts to accommodate the business requirements of its customers (“customer-related positions”) and risk participation agreements entered into as financial guarantees of performance on customer-related interest rate swap derivatives. Derivative instruments are carried at fair value in the Company’s financial statements. The accounting for changes in the fair value of a derivative instrument is dependent upon whether or not the instrument qualifies as a hedge for accounting purposes, and further, by the type of hedging relationship.
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By using derivatives, the Company is exposed to credit risk to the extent that counterparties to the derivative contracts do not perform as required. Should a counterparty fail to perform under the terms of a derivative contract, the Company’s credit exposure on interest rate swaps is limited to the net positive fair value and accrued interest of all swaps with each counterparty plus any initial margin collateral posted. The Company seeks to minimize counterparty credit risk through credit approvals, limits, monitoring procedures, and obtaining collateral, where appropriate. As such, management believes the risk of incurring credit losses on derivative contracts with those counterparties is remote.
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Interest Rate Positions
An interest rate swap is an agreement whereby one party agrees to pay a floating rate of interest on a notional principal amount in exchange for receiving a fixed rate of interest on the same notional amount, for a predetermined period of time, from a second party. The amounts relating to the notional principal amount are not actually exchanged. The Company may enter into interest rate swaps in which they pay floating and receive fixed interest in order to manage its interest rate risk exposure to the variability in interest cash flows on certain floating-rate commercial loans. For interest rate swaps that are accounted for as cash flow hedges, changes in fair value are included in other comprehensive income and reclassified into net income in the same period or periods during which the hedged forecasted transaction affects net income. As of December 31, 2021 and 2020, the Company does not have any active interest rate swaps which qualify as cash flow hedges for accounting purposes.
The following table reflects the Company’s derivative positions as of December 31, 2019 for interest rate swaps which qualify as cash flow hedges for accounting purposes.
As of December 31, 2019
Weighted Average Rate
Notional
Amount
Weighted Average
Maturity
Current
Rate Paid
Receive Fixed
Swap Rate
Fair Value (1)
(In Thousands)(In Years)(In Thousands)
Interest rate swaps on loans$2,120,000 2.161.74 %2.11 %$(321)
Total$2,120,000 $(321)
(1)Fair value included net accrued interest receivable of $0.4 million at December 31, 2019.
Due to the phase-out, and eventual discontinuation, of the LIBOR, central clearinghouses have begun to transition to alternative rates for valuation purposes. As of October 16, 2020, the Company changed its valuation methodology to reflect changes made by the Chicago Mercantile Exchange (“CME”), through which the Company clears derivative financial instruments that are eligible for clearing. The changes from the CME changed the discounting methodology and interest calculation of cash margin from OISOvernight Index Swap to SOFR for U.S. dollar cleared interest rate swaps. Accordingly, theThe Company believes that it’s improvements to the Company’sits valuation methodology will result in valuations for cleared interest rate swaps that better reflect prices obtainable in the markets in which the Company transacts. The changes in valuation methodology are applied prospectively as a change in accounting estimate and are immaterial to the Company’s financial statements.
The following table presents the pre-tax impact of terminated cash flow hedges on AOCI. AOCI for the years ended December 31, 2021 and 2020.
Year Ended December 31,
20212020
(In thousands)
Unrealized gains on terminated hedges included in AOCI — January 1$41,473 $— 
Unrealized gains on terminated hedges arising during the period— 57,362 
Reclassification adjustments for amortization of unrealized (gains) into net interest income(31,234)(15,889)
Unrealized gains on terminated hedges included in AOCI — December 31$10,239 $41,473 
The balance of terminated cash flow hedges in AOCI will be amortized into earnings through January 2023.
Year Ended December 31,
20202019
(Dollars in Thousands)
Unrealized gains on terminated hedges included in AOCI — January 1$$
Unrealized gains on terminated hedges arising during the period57,362 
Reclassification adjustments for amortization of unrealized (gains) into net interest income(15,889)
Unrealized gains on terminated hedges included in AOCI — December 31$41,473 $
The Company expects approximately $31.2$10.2 million to be reclassified into interest income from other comprehensive income related to the Company’s terminated cash flow hedges in the next 12 months as of December 31, 2020.2021.
Customer-Related Positions
Interest rate swaps offered to commercial customers do not qualify as hedges for accounting purposes. These swaps allow the Company to retain variable rate commercial loans while allowing the commercial customer to synthetically fix the loan rate by entering into a variable-to-fixed rate interest rate swap. The Company believes that its exposure to commercial customer derivatives is limited to non-performance by either the customer or the dealer because these contracts are simultaneously matched at inception with an offsetting dealer transaction.
Risk participation agreements are entered into as financial guarantees of performance on interest rate swap derivatives. The purchased (asset) or sold (liability) guarantee allow the Company to participate-out (fee paid) or participate-in (fee received) the risk associated with certain derivative positions executed with the borrower by the lead bank in a customer-related interest rate swap derivative.
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Foreign exchange contracts consist of those offered to commercial customers and those entered into to hedge the Company’s foreign currency risk associated with a foreign-currency loan. Neither qualifies as a hedge for accounting purposes. These commercial customer derivatives are offset with matching derivatives with correspondent-bank counterparties in order to minimize foreign exchange rate risk to the Company. Exposure with respect to these derivatives is largely limited to non-performance by either the customer or the other counterparty. Neither the Company nor the correspondent-bank counterparty
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are required to post collateral but each has established foreign-currency transaction limits to manage the exposure risk. The Company requires its customers to post collateral to minimize risk exposure.
The following tables present the Company’s customer-related derivative positions as of the dates indicated below for those derivatives not designated as hedging:
As of December 31, 2020As of December 31, 2021
Number of PositionsTotal NotionalNumber of PositionsTotal Notional
(Dollars in thousands)(Dollars in thousands)
Interest rate swapsInterest rate swaps576$3,652,385 Interest rate swaps494$3,009,150 
Risk participation agreementsRisk participation agreements70287,732 Risk participation agreements64238,772 
Foreign exchange contracts:Foreign exchange contracts:Foreign exchange contracts:
Matched commercial customer bookMatched commercial customer book404,242 Matched commercial customer book727,922 
Foreign currency loanForeign currency loan310,798 Foreign currency loan610,830 
As of December 31, 2019As of December 31, 2020
Number of PositionsTotal NotionalNumber of PositionsTotal Notional
(Dollars in thousands)(Dollars in thousands)
Interest rate swapsInterest rate swaps603 $3,749,474 Interest rate swaps576 $3,652,385 
Risk participation agreementsRisk participation agreements67 299,576 Risk participation agreements70 287,732 
Foreign exchange contracts:Foreign exchange contracts:Foreign exchange contracts:
Matched commercial customer bookMatched commercial customer book62 29,990 Matched commercial customer book40 4,242 
Foreign currency loanForeign currency loan23 7,310 Foreign currency loan10,798 
The level of interest rate swaps, risk participation agreements and foreign currency exchange contracts at the end of each period noted above was commensurate with the activity throughout those periods.
The table below presents the fair value of the Company’s derivative financial instruments, as well as their classification on the balance sheet for the periods indicated:indicated. There were no derivatives designated as hedging instruments at December 31, 2021 and 2020.
Asset DerivativesLiability DerivativesAsset DerivativesLiability Derivatives
Balance Sheet
Location
Fair Value at December 31,
2020
Fair Value at December 31,
2019
Balance Sheet
Location
Fair Value at December 31,
2020
Fair Value at December 31,
2019
Balance Sheet
Location
Fair Value at December 31,
2021
Fair Value at December 31,
2020
Balance Sheet
Location
Fair Value at December 31,
2021
Fair Value at December 31,
2020
(In thousands)(In thousands)
Derivatives designated as hedging instruments
Interest rate swapsOther assets$$Other liabilities$$321 
Derivatives not designated as hedging instrumentsDerivatives not designated as hedging instrumentsDerivatives not designated as hedging instruments
Customer-related positions:Customer-related positions:Customer-related positions:
Interest rate swapsInterest rate swapsOther assets$141,822 $64,463 Other liabilities$42,600 $18,057 Interest rate swapsOther assets$64,338 $141,822 Other liabilities$17,880 $42,600 
Risk participation agreementsRisk participation agreementsOther assets722 482 Other liabilities1,230 606 Risk participation agreementsOther assets315 722 Other liabilities580 1,230 
Foreign currency exchange contracts — matched customer bookForeign currency exchange contracts — matched customer bookOther assets90 469 Other liabilities77 428 Foreign currency exchange contracts — matched customer bookOther assets61 90 Other liabilities46 77 
Foreign currency exchange contracts — foreign currency loanForeign currency exchange contracts — foreign currency loanOther assetsOther liabilities69 203 Foreign currency exchange contracts — foreign currency loanOther assets— Other liabilities87 69 
$142,643 $65,414 $43,976 $19,294 
TotalTotal$142,643 $65,414 $43,976 $19,615 Total$64,714 $142,643 $18,593 $43,976 
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The table below presents the net effect of the Company’s derivative financial instruments on the consolidated income statements as well as the effect of the Company’s derivative financial instruments included in other comprehensive income (“OCI”) as follows:
For the Year Ended December 31,For the Year Ended December 31,
202020192018202120202019
(In thousands)(In thousands)
Derivatives designated as hedges:Derivatives designated as hedges:Derivatives designated as hedges:
Gain in OCI on derivativesGain in OCI on derivatives$46,871 $20,275 $5,354 Gain in OCI on derivatives$— $46,871 $20,275 
Gain reclassified from OCI into interest income (effective portion)Gain reclassified from OCI into interest income (effective portion)$27,131 $2,698 $1,198 Gain reclassified from OCI into interest income (effective portion)$31,234 $27,131 $2,698 
Gain recognized in income on derivatives (ineffective portion and amount excluded from effectiveness test)Gain recognized in income on derivatives (ineffective portion and amount excluded from effectiveness test)Gain recognized in income on derivatives (ineffective portion and amount excluded from effectiveness test)
Interest incomeInterest income$$$Interest income$— $— $— 
Other incomeOther incomeOther income— — — 
TotalTotal$$$Total$— $— $— 
Derivatives not designated as hedges:Derivatives not designated as hedges:Derivatives not designated as hedges:
Customer-related positions:Customer-related positions:Customer-related positions:
Gain (loss) recognized in interest rate swap incomeGain (loss) recognized in interest rate swap income$(3,812)$(2,833)$(550)Gain (loss) recognized in interest rate swap income$4,962 $(3,812)$(2,833)
Gain (loss) recognized in interest rate swap income for risk participation agreementsGain (loss) recognized in interest rate swap income for risk participation agreements(384)(83)(35)Gain (loss) recognized in interest rate swap income for risk participation agreements243 (384)(83)
Gain (loss) recognized in other income for foreign currency exchange contracts:Gain (loss) recognized in other income for foreign currency exchange contracts:Gain (loss) recognized in other income for foreign currency exchange contracts:
Matched commercial customer bookMatched commercial customer book(28)(47)36 Matched commercial customer book(28)(47)
Foreign currency loanForeign currency loan143 (203)Foreign currency loan(27)143 (203)
Total (loss) for derivatives not designated as hedges$(4,081)$(3,166)$(549)
Total gain (loss) for derivatives not designated as hedgesTotal gain (loss) for derivatives not designated as hedges$5,179 $(4,081)$(3,166)
The Company has agreements with its customer-related interest rate swap derivative counterparties that contain a provision whereby if the Company defaults on any of its indebtedness, including default where repayment of the indebtedness has not been accelerated by the lender, then the Company could also be declared in default on its derivative obligations.
The Company also has agreements with certain of its customer-related interest rate swap derivative correspondent-bank counterparties that contain a provision whereby if the Company fails to maintain its status as a well-capitalized institution, then the counterparty could terminate the derivative positions and the Company would be required to settle its obligations under the agreements.
The Company’s exposure related to its customer-related interest rate swap derivative consists of exposure on cleared derivative transactions and exposure on non-cleared derivative transactions.
Cleared derivative transactions are with CME and exposure is settled to market daily, with additional credit exposure related to initial-margin collateral pledged to CME at trade execution. At December 31, 20202021 and 2019,2020, the Company’s exposure to CME for settled variation margin in excess of the customer-related interest rate swap termination values was $0.4 million, and less than $0.1 million, and $1.5 million, respectively. In addition, at December 31, 20202021 and 2019,2020, the Company had posted initial-margin collateral in the form of a U.S. Treasury notenotes amounting to $60.4$48.9 million and $27.6$60.4 million, respectively, to CME for these derivatives. The cash and U.S. Treasury notenotes were considered restricted assets and were included in cash and due from banks and in available for sale securities, respectively.securities.
At December 31, 20202021 and 20192020 the fair value of all customer-related interest rate swap derivatives with credit-risk related contingent features that were in a net liability position, which includes accrued interest but excludes any adjustment for non-performance risk, was $42.6$13.7 million and $14.6$42.6 million, respectively. The Company has minimum collateral posting thresholds with its customer-related interest rate swap derivative correspondent-bank counterparties to the extent that the Company has a liability position with the correspondent-bank counterparties. At December 31, 20202021 and 2019,2020, the Company had posted collateral in the form of cash amounting to $49.2$21.3 million and $22.2$49.2 million, respectively, which was considered to be a restricted asset and was included in other short-term investments. If the Company had breached any of these provisions at December 31, 20202021 or 2019,2020, it would have been required to settle its obligations under the agreements at the termination value. In addition, the Company had cross-default provisions with its commercial customer loan agreements which provide cross-collateralization with the customer loan collateral.
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18.19. Balance Sheet Offsetting
Certain financial instruments, including derivatives, may be eligible for offset in the consolidated balance sheets and/or subject to master netting arrangements or similar agreements. The Company’s derivative transactions with upstream financial institution counterparties are generally executed under International Swaps and Derivative Association master agreements which include “right of set-off” provisions. In such cases there is generally a legally enforceable right to offset recognized amounts. However, the Company does not offset fair value amounts recognized for derivative instruments. The Company nets the amount recognized for the right to reclaim cash collateral against the obligation to return cash collateral arising from derivative instruments executed with the same counterparty under a master netting arrangement. Collateral legally required to be maintained at dealer banks by the Company is monitored and adjusted as necessary. As of December 31, 20202021 and 2019,2020, it was determined that no additional collateral would have to be posted to immediately settle these instruments.
The following tables present the Company’s asset and liability positions that were eligible for offset and the potential effect of netting arrangements on its financial position, as of the dates indicated:
Gross
Amounts
Recognized
Gross
Amounts
Offset in the
Statement of
Financial
Position
Net
Amounts
Presented in
the Statement
of Financial
Position
Gross Amounts Not Offset
in the Statement of
Financial Position
Net
Amount
As of December 31, 2021
Financial
Instruments
Collateral
Pledged
(Received)
Gross
Amounts
Recognized
Gross
Amounts
Offset in the
Statement of
Financial
Position
Net
Amounts
Presented in
the Statement
of Financial
Position
Gross Amounts Not Offset
in the Statement of
Financial Position
Net
Amount
(In Thousands)Financial
Instruments
Collateral
Pledged
(Received)
As of December 31, 2020(In thousands)
Derivative AssetsDerivative AssetsDerivative Assets
Interest rate swaps$$$$$$
Customer-related positions:Customer-related positions:Customer-related positions:
Interest rate swapsInterest rate swaps141,822 141,822 48 141,774 Interest rate swaps$64,338 $— $64,338 $1,440 $— $62,898 
Risk participation agreementsRisk participation agreements722 722 722 Risk participation agreements315 — 315 — — 315 
Foreign currency exchange contracts – matched customer bookForeign currency exchange contracts – matched customer book90 90 (1)89 Foreign currency exchange contracts – matched customer book61 — 61 — — 61 
Foreign currency exchange contracts – foreign currency loanForeign currency exchange contracts – foreign currency loanForeign currency exchange contracts – foreign currency loan— — — — — — 
$142,643 $$142,643 $48 $(1)$142,594 $64,714 $— $64,714 $1,440 $— $63,274 
Derivative LiabilitiesDerivative LiabilitiesDerivative Liabilities
Interest rate swaps$$$$$$
Customer-related positions:Customer-related positions:Customer-related positions:
Interest rate swapsInterest rate swaps42,600 42,600 48 42,552 Interest rate swaps$17,880 $— $17,880 $1,440 $16,440 $— 
Risk participation agreementsRisk participation agreements1,230 1,230 1,230 Risk participation agreements580 — 580 — — 580 
Foreign currency exchange contracts – matched customer bookForeign currency exchange contracts – matched customer book77 77 77 Foreign currency exchange contracts – matched customer book46 — 46 — — 46 
Foreign currency exchange contracts – foreign currency loanForeign currency exchange contracts – foreign currency loan69 69 69 Foreign currency exchange contracts – foreign currency loan87 — 87 — — 87 
$43,976 $$43,976 $48 $42,552 $1,376 $18,593 $— $18,593 $1,440 $16,440 $713 
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Gross
Amounts
Recognized
Gross
Amounts
Offset in the
Statement of
Financial
Position
Net
Amounts
Presented in
the Statement
of Financial
Position
Gross Amounts Not Offset
in the Statement of
Financial Position
Net
Amount
As of December 31, 2020
Financial
Instruments
Collateral
Pledged
(Received)
Gross
Amounts
Recognized
Gross
Amounts
Offset in the
Statement of
Financial
Position
Net
Amounts
Presented in
the Statement
of Financial
Position
Gross Amounts Not Offset
in the Statement of
Financial Position
Net
Amount
(In Thousands)Financial
Instruments
Collateral
Pledged
(Received)
As of December 31, 2019(In thousands)
Derivative AssetsDerivative AssetsDerivative Assets
Interest rate swaps$$$$$$
Customer-related positions:
Interest rate swaps64,463 64,463 1,434 63,029 
Risk participation agreements482 482 482 
Foreign currency exchange contracts – matched customer book469 469 (462)
$65,414 $$65,414 $1,441 $(462)$63,511 
Derivative Liabilities
Interest rate swaps$321 $$321 $321 $$
Customer-related positions:Customer-related positions:Customer-related positions:
Interest rate swapsInterest rate swaps18,057 18,057 1,434 16,623 Interest rate swaps$141,822 $— $141,822 $48 $— $141,774 
Risk participation agreementsRisk participation agreements606 606 606 Risk participation agreements722 — 722 — — 722 
Foreign currency exchange contracts – matched customer bookForeign currency exchange contracts – matched customer book428 428 421 Foreign currency exchange contracts – matched customer book90 — 90 — (1)89 
Foreign currency exchange contracts – foreign currency loanForeign currency exchange contracts – foreign currency loan203 203 203 Foreign currency exchange contracts – foreign currency loan— — — 
$19,615 $$19,615 $1,762 $16,623 $1,230 $142,643 $— $142,643 $48 $(1)$142,594 
Derivative LiabilitiesDerivative Liabilities
Customer-related positions:Customer-related positions:
Interest rate swapsInterest rate swaps$42,600 $— $42,600 $48 $42,552 $— 
Risk participation agreementsRisk participation agreements1,230 — 1,230 — — 1,230 
Foreign currency exchange contracts – matched customer bookForeign currency exchange contracts – matched customer book77 — 77 — — 77 
Foreign currency exchange contracts – foreign currency loanForeign currency exchange contracts – foreign currency loan69 — 69 — — 69 
$43,976 $— $43,976 $48 $42,552 $1,376 
19.20. Fair Value of Assets and Liabilities
The Company uses fair value measurements to record adjustments to certain assets and liabilities and to determine fair value disclosures. The fair value of a financial instrument is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. Fair value is best determined based upon quoted market prices. However, in many instances, there are no quoted market prices for the Company’s various financial instruments. In cases where quoted market prices are not available, fair values are based on estimates using present value or other valuation techniques. Those techniques are significantly affected by the assumptions used, including the discount rate and estimates of future cash flows. Accordingly, the fair value estimates may not be realized in an immediate settlement of the instrument.
Fair value is a market-based measure considered from the perspective of a market participant rather than an entity-specific measure. Therefore, even when market assumptions are not readily available, the Company’s own assumptions are set to reflect those that the Company believes market participants would use in pricing the asset or liability at the measurement date. The Company uses prices and inputs that are current as of the measurement date, including during periods of market dislocation. In periods of market dislocation, the observability of prices and inputs may be reduced for many instruments. This condition could cause an instrument to be reclassified from Level 1 to Level 2 or from Level 2 to Level 3.
Fair value estimates are made at a specific point in time, based on relevant market information and information about the financial instrument. These estimates do not reflect any premium or discount that could result from offering for sale at one time the Company’s entire holdings of a particular financial instrument. Because no active market exists for a portion of the Company’s financial instruments, fair value estimates are based on judgements regarding future expected loss experience, current economic conditions, risk characteristics of various financial instruments, and other factors. These estimates are subjective in nature and involve uncertainties and matters of significant judgement, and therefore cannot be determined with precision. Changes in assumptions could significantly affect these estimates.
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The following methods and assumptions were used by the Company in estimating fair value disclosures:
Cash and Cash Equivalents
For these financial instruments, which have original maturities of 90 days or less, their carrying amounts reported in the consolidated balance sheets approximate fair value.
Trading Securities
Trading securities consisted of fixed income municipal securities and were recorded at fair value. All fixed income securities were categorized as Level 2 as the valuations were estimated by a third-party pricing vendor using a valuation matrix with inputs including observable bond interest rate tables, recent transactions, and yield relationships.
Available for Sale Securities
Available for sale securities recorded at fair value consisted of U.S. Treasury securities, U.S. government-sponsored residential and commercial mortgage-backed securities, U.S. Agency bonds and state and municipal bonds, and a qualified zone academy bond.bonds.
The Company’s U.S. Treasury securities are traded on active markets and therefore these securities were classified as Level 1.
The fair value of U.S. Agency bonds, including Small Business Administration pooled securities, are evaluated using relevant trade data, benchmark quotes and spreads obtained from publicly available trade data, and generated on a price, yield or spread basis as determined by the observed market data. TheseTherefore, these securities were categorized as Level 2.2 given the use of observable inputs.
The fair value of U.S. government-sponsored residential and commercial mortgage-backed securities were estimated using either a matrix or benchmarks. The inputs used include benchmark yields, reported trades, broker/dealer quotes, and issuer spreads. TheseTherefore, these securities were categorized as Level 2.2 given the use of observable inputs.
StateThe fair value of state and municipal bonds were classifiedestimated using a valuation matrix with inputs including observable bond interest rate tables, recent transactions, and yield relationships. Therefore, these securities were categorized as Level 2 forgiven the same reasons described for the trading municipal securities.use of observable inputs.
The fair value of other debt securities were estimated using a valuation technique for the qualified zone academymatrix with inputs including observable bond was a discounted cash flow methodology using market discount rates. The assumptions used included at least one significant model assumption or input that was unobservable,interest rate tables, recent transactions, and therefore, this security was classifiedyield relationships. Therefore, these securities were categorized as Level 3.2 given the use of observable inputs.
Fair value was based on the value of one unit without regard to any premium or discount that may result from concentrations of ownership of a financial instrument, possible tax ramifications, or estimated transaction costs. The estimated fair value of the Company’s securities available for sale, by type, is disclosed in the Securities footnote.Note 4, “Securities.”
Loans Held for Sale
Fair value of loans held for sale, whose carrying amounts approximate fair value, was estimated using the anticipated market price based upon pricing indications provided by investor banks. These assets were classified as Level 2 given the use of observable inputs.
Loans
The fair value of commercial construction, commercial and industrial lines of credit, and certain other consumer loans was estimated by discounting the contractual cash flows using interest rates currently being offered for loans with similar terms to borrowers of similar credit quality.
For commercial, commercial real estate, residential real estate, automobile, and consumer home equity loans, fair value was estimated by discounting contractual cash flows adjusted for prepayment estimates using interest rates currently being offered for loans with similar terms to borrowers of similar credit quality.
The fair value of PPP loans, which are fully guaranteed by the SBA, approximates the carrying amount.
Loans that are deemed to be impaired were recorded at the fair value of the underlying collateral, if the loan is collateral-dependent, or at a carrying value based upon expected cash flows discounted using the loan’s effective interest rate.
Loans are classified as Level 3 since the valuation methodology utilizes significant unobservable inputs.
FHLB Stock
The fair value of FHLB stock approximates the carrying amount based on the redemption provisions of the FHLB. These assets were classified as Level 2.
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Rabbi Trust Investments
Rabbi trust investments consisted primarily of cash and cash equivalents, U.S. government agency obligations, equity securities, mutual funds and other exchange-traded funds, and were recorded at fair value and included in other assets. The purpose of these rabbi trust investments is to fund certain executive non-qualified retirement benefits and deferred compensation.
The fair value of other U.S. government agency obligations was estimated using either a matrix or benchmarks. The inputs used include benchmark yields, reported trades, broker/dealer quotes, and issuer spreads. These securities were categorized as Level 2.2 given the use of observable inputs. The equity securities, mutual funds and other exchange-traded funds were valued based on quoted prices from the market. The equity securities,equities, mutual funds and exchange-traded funds traded in an active market were categorized as Level 1.1 as they were valued based upon quoted prices from the market. Mutual funds at net asset value amounted to $53.9$58.1 million and $16.2$53.9 million at December 31, 20202021 and 2019,2020, respectively. There were 0no redemption restrictions on these mutual funds at the end of any period presented.
Bank-Owned Life Insurance
The fair value of bank-owned life insurance was based upon quotations received from bank-owned life insurance dealers. These assets were classified as Level 2 given the use of observable inputs.
Deposits
The fair value of deposits with no stated maturity, such as noninterest-bearing demand deposits, savings and interest checking accounts, and money market accounts, was equal to their carrying amount. The fair value of time deposits was based on the discounted value of contractual cash flows using current market interest rates. Deposits were classified as Level 2 given the use of observable market inputs.
The fair value estimates of deposits do not include the benefit that results from the low-cost funding provided by the deposit liabilities compared to the cost of borrowing funds in the wholesale market (core deposit intangibles).
Other Borrowed Funds
For other borrowed funds that mature in 90 days or less, the carrying amount reported in the consolidated balance sheets approximates fair value. For borrowed funds that mature in more than 90 days, the fair value was based on the discounted value of the contractual cash flows applying interest rates currently being offered in the market.
FHLB Advances
The fair value of FHLB advances was based on the discounted value of contractual cash flows. The discount rates used are representative of approximate rates currently offered on instruments with similar remaining maturities. FHLB advances were classified as Level 2.
Escrow Deposits of Borrowers
The fair value of escrow deposits of borrowers, which have no stated maturity, approximates the carrying amount. Escrow deposits of borrowers were classified as Level 2.
Interest Rate Swaps
The fair value of interest rate swaps was determined using discounted cash flow analysis on the expected cash flows of the interest rate swaps. This analysis reflects the contractual terms of the interest rate swaps, including the period of maturity, and uses observable market-based inputs, including interest rate curves and implied volatility. In addition, for customer-related interest rate swaps, the analysis reflects a credit valuation adjustment to reflect the Company’s own non-performance risk and the respective counterparty’s non-performance risk in the fair value measurements. The majority of inputs used to value itsthe Company's interest rate swaps fall within Level 2 of the fair value hierarchy, but the credit valuation adjustments associated with the interest rate swaps utilize Level 3 inputs, such as estimates of current credit spreads to evaluate the likelihood of default by the Company and its counterparties. However, at December 31, 20202021 and 2019,2020, the impact of the Level 3 inputs on the overall valuation of the interest rate swaps was deemed insignificant to the overall valuation. As a result, the interest rate swaps were categorized as Level 2 within the fair value hierarchy.
Risk Participations
The fair value of risk participations was determined based upon the total expected exposure of the derivative which considers the present value of cash flows discounted using market-based inputs and waswere therefore categorized as Level 2 within the fair value hierarchy. The fair value also included a credit valuation adjustment which evaluates the credit risk of its counterparties by considering factors such as the likelihood of default by the counterparties, its net exposures, the remaining contractual life, as well as the amount of collateral securing the position. The change in value of derivative assets and liabilities attributable to credit risk was not significant during the reported periods.
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Foreign Currency Forward Contracts
The fair values of foreign currency forward contracts were based upon the remaining expiration period of the contracts and bid quotations received from foreign exchange contract dealers and were categorized as Level 2 within the fair value hierarchy.
Fair Value of Assets and Liabilities Measured on a Recurring Basis
The following tables present the balances of assets and liabilities measured at fair value on a recurring basis as of December 31, 20202021 and 2019:2020:
Fair Value Measurements at Reporting Date UsingFair Value Measurements at Reporting Date Using
Balance as of December 31, 2020Quoted Prices in
Active Markets
for Identical
Assets (Level 1)
Significant
Other
Observable
Inputs (Level 2)
Significant
Unobservable
Inputs (Level 3)
Balance as of December 31, 2021Quoted Prices in
Active Markets
for Identical
Assets (Level 1)
Significant
Other
Observable
Inputs (Level 2)
Significant
Unobservable
Inputs (Level 3)
DescriptionDescriptionDescription
(Dollars in thousands)(In thousands)
AssetsAssetsAssets
Securities available for saleSecurities available for saleSecurities available for sale
Government-sponsored residential mortgage-backed securitiesGovernment-sponsored residential mortgage-backed securities$2,148,800 $$2,148,800 $Government-sponsored residential mortgage-backed securities$5,524,708 $— $5,524,708 $— 
Government-sponsored commercial mortgage-backed securitiesGovernment-sponsored commercial mortgage-backed securities17,081 17,081 Government-sponsored commercial mortgage-backed securities1,408,868 — 1,408,868 — 
U.S. Agency bondsU.S. Agency bonds666,709 666,709 U.S. Agency bonds1,175,014 — 1,175,014 — 
U.S. Treasury securitiesU.S. Treasury securities70,369 70,369 U.S. Treasury securities88,605 88,605 — — 
State and municipal bonds and obligationsState and municipal bonds and obligations280,902 280,902 State and municipal bonds and obligations280,329 — 280,329 — 
Small Business Administration pooled securitiesSmall Business Administration pooled securities32,103 — 32,103 — 
Other debt securitiesOther debt securities1,597 — 1,597 — 
Rabbi trust investmentsRabbi trust investments91,683 83,884 7,799 Rabbi trust investments104,372 96,190 8,182 — 
Loans held for saleLoans held for sale1,140 1,140 Loans held for sale1,206 — 1,206 — 
Interest rate swap contractsInterest rate swap contractsInterest rate swap contracts
Customer-related positionsCustomer-related positions141,822 141,822 Customer-related positions64,338 — 64,338 — 
Risk participation agreementsRisk participation agreements722 722 Risk participation agreements315 — 315 — 
Foreign currency forward contractsForeign currency forward contractsForeign currency forward contracts
Matched customer bookMatched customer book90 90 Matched customer book61 — 61 — 
Foreign currency loan
TotalTotal$3,419,327 $154,253 $3,265,074 $Total$8,681,516 $184,795 $8,496,721 $— 
LiabilitiesLiabilitiesLiabilities
Interest rate swap contractsInterest rate swap contractsInterest rate swap contracts
Customer-related positionsCustomer-related positions$42,600 $$42,600 $Customer-related positions$17,880 $— $17,880 $— 
Risk participation agreementsRisk participation agreements1,230 1,230 Risk participation agreements580 — 580 — 
Foreign currency forward contractsForeign currency forward contractsForeign currency forward contracts
Matched customer bookMatched customer book77 77 Matched customer book46 — 46 — 
Foreign currency loanForeign currency loan69 69 Foreign currency loan87 — 87 — 
TotalTotal$43,976 $$43,976 $Total$18,593 $— $18,593 $— 
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Fair Value Measurements at Reporting Date UsingFair Value Measurements at Reporting Date Using
DescriptionDescriptionBalance as of December 31, 2019Quoted Prices in
Active Markets
for Identical
Assets (Level 1)
Significant
Other
Observable
Inputs (Level 2)
Significant
Unobservable
Inputs (Level 3)
DescriptionBalance as of December 31, 2020Quoted Prices in
Active Markets
for Identical
Assets (Level 1)
Significant
Other
Observable
Inputs (Level 2)
Significant
Unobservable
Inputs (Level 3)
(In thousands)(In thousands)
AssetsAssetsAssets
Trading securities
Municipal bonds$961 $$961 $
Securities available for saleSecurities available for saleSecurities available for sale
Government-sponsored residential mortgage-backed securitiesGovernment-sponsored residential mortgage-backed securities1,167,968 1,167,968 Government-sponsored residential mortgage-backed securities$2,148,800 $— $2,148,800 $— 
Government-sponsored commercial mortgage-backed securitiesGovernment-sponsored commercial mortgage-backed securities17,081 — 17,081 — 
U.S. Agency bondsU.S. Agency bonds666,709 — 666,709 — 
U.S. Treasury securitiesU.S. Treasury securities50,420 50,420 0U.S. Treasury securities70,369 70,369 — — 
State and municipal bonds and obligationsState and municipal bonds and obligations283,538 283,538 State and municipal bonds and obligations280,902 — 280,902 — 
Qualified zone academy bond6,310 6,310 
Rabbi trust investmentsRabbi trust investments78,012 63,945 14,067 Rabbi trust investments91,683 83,884 7,799 — 
Loans held for saleLoans held for sale26 26 Loans held for sale1,140 — 1,140 — 
Interest rate swap contractsInterest rate swap contractsInterest rate swap contracts
Customer-related positionsCustomer-related positions64,463 64,463 Customer-related positions141,822 — 141,822 — 
Risk participation agreementsRisk participation agreements482 482 Risk participation agreements722 — 722 — 
Foreign currency forward contractsForeign currency forward contractsForeign currency forward contracts
Matched customer bookMatched customer book469 469 Matched customer book90 — 90 — 
Foreign currency loanForeign currency loan— — 
TotalTotal$1,652,649 $114,365 $1,531,974 $6,310 Total$3,419,327 $154,253 $3,265,074 $— 
LiabilitiesLiabilitiesLiabilities
Interest rate swap contractsInterest rate swap contractsInterest rate swap contracts
Cash flow hedges – interest rate positions$321 $$321 $
Customer-related positionsCustomer-related positions18,057 18,057 Customer-related positions$42,600 $— $42,600 $— 
Risk participation agreementsRisk participation agreements606 606 Risk participation agreements1,230 — 1,230 — 
Foreign currency forward contractsForeign currency forward contractsForeign currency forward contracts
Matched customer bookMatched customer book428 428 Matched customer book77 — 77 — 
Foreign currency loanForeign currency loan203 203 Foreign currency loan69 — 69 — 
TotalTotal$19,615 $$19,615 $Total$43,976 $— $43,976 $— 
There were 0no transfers to or from Level 1, 2 and 3 during the years ended December 31, 20202021 and 2019.
For the fair value measurements which are classified as Level 3 within the fair value hierarchy, the Company’s Treasury and Finance groups determine the valuation policies and procedures. For the valuation of the qualified zone academy bond, the Company uses third-party valuation information. Management determined that no changes to the quantitative unobservable inputs were necessary. Management employs various techniques to analyze the valuation it receives from third parties, such as analyzing changes in market yields. Management reviews changes in fair value from period to period to ensure that values received from the third parties are consistent with their expectation of the market.
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2020.
The table below presents a reconciliation for allCompany held no assets andor liabilities measured at fair value on a recurring basis using significant unobservable inputs (Level 3) during the years endedas of December 31, 2020, 2019 and 2018:2021 or December 31, 2020.
Securities
Available for Sale
(In thousands)
Balance at January 1, 2018$5,936 
Gains and losses (realized/unrealized):
Included in net income109 
Balance at December 31, 2018$6,045 
Gains and losses (realized/unrealized):
Included in net income109 
Included in other comprehensive income156 
Balance at December 31, 2019$6,310 
Gains and losses (realized/unrealized):
Included in net income106 
Included in other comprehensive income(156)
Settlement(6,260)
Balance at December 31, 2020$


171



Fair Value of Assets and Liabilities Measured on a Nonrecurring Basis
The Company may also be required, from time to time, to measure certain other assets on a nonrecurring basis in accordance with generally accepted accounting principles. The following tables summarize the fair value of assets and liabilities measured at fair value on a nonrecurring basis, as of December 31, 20202021 and 2019.2020.
Fair Value Measurements at Reporting Date UsingFair Value Measurements at Reporting Date Using
DescriptionDescriptionBalance as of December 31, 2020Quoted Prices
in Active
Markets for
Identical Assets
(Level 1)
Significant
Other
Observable
Inputs (Level 2)
Significant
Unobservable
Inputs (Level 3)
DescriptionBalance as of December 31, 2021Quoted Prices
in Active
Markets for
Identical Assets
(Level 1)
Significant
Other
Observable
Inputs (Level 2)
Significant
Unobservable
Inputs (Level 3)
(Dollars in thousands)(In thousands)
AssetsAssetsAssets
Collateral-dependent impaired loans whose fair value is based upon appraisalsCollateral-dependent impaired loans whose fair value is based upon appraisals$11,036 $$$11,036 Collateral-dependent impaired loans whose fair value is based upon appraisals$12,068 $— $— $12,068 
Fair Value Measurements at Reporting Date UsingFair Value Measurements at Reporting Date Using
DescriptionDescriptionBalance as of December 31, 2019Quoted Prices
in Active
Markets for
Identical Assets
(Level 1)
Significant
Other
Observable
Inputs (Level 2)
Significant
Unobservable
Inputs (Level 3)
DescriptionBalance as of December 31, 2020Quoted Prices
in Active
Markets for
Identical Assets
(Level 1)
Significant
Other
Observable
Inputs (Level 2)
Significant
Unobservable
Inputs (Level 3)
(Dollars in thousands)(In thousands)
AssetsAssetsAssets
Collateral-dependent impaired loans whose fair value is based upon appraisalsCollateral-dependent impaired loans whose fair value is based upon appraisals$4,261 $$$4,261 Collateral-dependent impaired loans whose fair value is based upon appraisals$11,036 $— $— $11,036 
For the valuation of the other real estate owned and collateral-dependent impaired loans, the Company relies primarily onupon third-party valuation information from certified appraisers and values are generally based upon recent appraisals of the underlying collateral, brokers’ opinions based upon recent sales of comparable properties, estimated equipment auction or liquidation values, income capitalization, or a combination of income capitalization and comparable sales. Depending on the type of underlying collateral, valuations may be adjusted by management for qualitative factors such as economic factors and estimated liquidation expenses. The range of these possible adjustments may vary.
Impaired loans in which a reserve was established based upon expected cash flows discounted at the loan’s effective interest rate are not deemed to be measured at fair value.
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Disclosures about Fair Value of Financial Instruments
The estimated fair values and related carrying amounts for assets and liabilities for which fair value is only disclosed are shown below as of the dates indicated:
Fair Value Measurements at Reporting Date UsingFair Value Measurements at Reporting Date Using
Carrying Value as of December 31, 2020Fair Value as of December 31, 2020Quoted Prices
in Active
Markets for
Identical Assets
(Level 1)
Significant
Other
Observable
Inputs (Level 2)
Significant
Unobservable
Inputs (Level 3)
Carrying Value as of December 31, 2021Fair Value as of December 31, 2021Quoted Prices
in Active
Markets for
Identical Assets
(Level 1)
Significant
Other
Observable
Inputs (Level 2)
Significant
Unobservable
Inputs (Level 3)
(Dollars in thousands)(Dollars in thousands)
AssetsAssetsAssets
Loans, net of allowance for credit losses$9,593,958 $9,779,195 $$$9,779,195 
Loans, net of allowance for loan lossesLoans, net of allowance for loan losses$12,157,281 $12,282,323 $— $— $12,282,323 
FHLB stockFHLB stock8,805 8,805 8,805 FHLB stock10,904 10,904 — 10,904 — 
Bank-owned life insuranceBank-owned life insurance78,561 78,561 78,561 Bank-owned life insurance157,091 157,091 — 157,091 — 
LiabilitiesLiabilitiesLiabilities
DepositsDeposits$12,155,784 $12,155,843 $$12,155,843 $Deposits$19,628,311 $19,626,376 $— $19,626,376 $— 
FHLB advancesFHLB advances14,624 14,434 14,434 FHLB advances14,020 13,558 — 13,558 — 
Escrow deposits from borrowersEscrow deposits from borrowers13,425 13,425 13,425 Escrow deposits from borrowers20,258 20,258 — 20,258 — 

Fair Value Measurements at Reporting Date Using
Carrying Value as of December 31, 2019Fair Value as of December 31, 2019Quoted Prices
in Active
Markets for
Identical Assets
(Level 1)
Significant
Other
Observable
Inputs (Level 2)
Significant
Unobservable
Inputs (Level 3)
(Dollars in thousands)
Assets
Loans, net of allowance for credit losses$8,889,184 $9,116,018 $$$9,116,018 
FHLB stock9,027 9,027 9,027 
Bank-owned life insurance77,546 77,546 77,546 
Liabilities
Deposits$9,551,392 $9,548,889 $$9,548,889 $
FHLB advances18,964 18,188 18,188 
Escrow deposits from borrowers15,349 15,349 15,349 
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Fair Value Measurements at Reporting Date Using
Carrying Value as of December 31, 2020Fair Value as of December 31, 2020Quoted Prices
in Active
Markets for
Identical Assets
(Level 1)
Significant
Other
Observable
Inputs (Level 2)
Significant
Unobservable
Inputs (Level 3)
(Dollars in thousands)
Assets
Loans, net of allowance for loan losses$9,593,958 $9,779,195 $— $— $9,779,195 
FHLB stock8,805 8,805 — 8,805 — 
Bank-owned life insurance78,561 78,561 — 78,561 — 
Liabilities
Deposits$12,155,784 $12,155,843 $— $12,155,843 $— 
FHLB advances14,624 14,434 — 14,434 — 
Escrow deposits from borrowers13,425 13,425 — 13,425 — 
This summary excludes certain financial assets and liabilities for which the carrying value approximates fair value. For financial assets, these may include cash and due from banks, federal funds sold and short-term investments. For financial liabilities, these may include federal funds purchased. These instruments would all be considered to be classified as Level 1 within the fair value hierarchy. Also excluded from the summary are financial instruments measured at fair value on a recurring and nonrecurring basis, as previously described.
20.21. Revenue from Contracts with Customers
The Company adopted the new revenue recognition standard under ASC 606 on January 1, 2019 using the modified retrospective approach. Revenue recognition remained substantially unchanged following adoption of ASC 606 and, therefore, there were no material changes to the Company’s Consolidated Financial Statements as of or for the year ended December 31, 2019, as a result of adopting the new guidance.
The Company derives a portion of its noninterest incomeRevenue from contracts with customers as such, revenuewithin the scope of ASC 606, Revenue from such arrangementsContracts with Customers (Topic 606) (“ASC 606”) is recognized when control of goods or services is transferred to the customer, in an amount that reflects the consideration to which the entity expects to be entitled in exchange for those goods orand services. The Company considers the terms of the contract and all relevant facts and circumstances when applying this guidance. The Company measures revenue and timing of recognition by applying the following five steps:
1.Identify the contract(s) with the customers.
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2.Identify the performance obligations.
3.Determine the transaction price.
4.Allocate the transaction price to the performance obligations.
5.Recognize revenue when (or as) the entity satisfies a performance obligation.
The Company accounts for a contract when it has approval and commitment from both parties, the rights of the parties are identified, payment terms are identified, the contract has commercial substance and collectability of consideration is probable.
Performance obligations
The Company’s performance obligations are generally satisfied either at a point in time or over time, as services are rendered. Unsatisfied performance obligations at the report date are not material to the Company’s Consolidated Financial Statements.consolidated financial statements.
The Company has disaggregated its revenue
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A portion of the Company's noninterest income is derived from contracts with customers within the scope of ASC 606606. The Company has disaggregated such revenues by type of service, as presented in the table below. These categories reflect how the nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factors.
For the Year Ended December 31,For the Year Ended December 31,
202020192018202120202019
(In thousands)(In thousands)
Insurance commissionsInsurance commissions$94,495 $90,587 $91,885 Insurance commissions$94,704 $94,495 $90,587 
Service charges on deposit accountsService charges on deposit accounts21,560 27,043 26,897 Service charges on deposit accounts24,271 21,560 27,043 
Trust and investment advisory feesTrust and investment advisory fees21,102 19,653 19,128 Trust and investment advisory fees24,588 21,102 19,653 
Debit card processing feesDebit card processing fees10,277 10,452 16,162 Debit card processing fees12,118 10,277 10,452 
Other non-interest incomeOther non-interest income7,311 8,483 9,981 Other non-interest income8,515 7,311 8,483 
Total noninterest income in-scope of ASC 606Total noninterest income in-scope of ASC 606154,745 156,218 164,053 Total noninterest income in-scope of ASC 606164,196 154,745 156,218 
Total noninterest income out-of-scope of ASC 606Total noninterest income out-of-scope of ASC 60623,628 26,081 16,542 Total noninterest income out-of-scope of ASC 60628,959 23,628 26,081 
Total noninterest incomeTotal noninterest income$178,373 $182,299 $180,595 Total noninterest income$193,155 $178,373 $182,299 
Additional information related to each of the revenue streams is further noted below.
Insurance Commissions
The Company acts as an agent in offering property, casualty, and life and health insurance to both commercial and consumer customers though Eastern Insurance Group LLC.Group. The Company earns a fixed commission on the sales of these products and services. The Company may also earn bonus commissions based upon meeting certain volume thresholds. In general, the Company recognizes commission revenues when earned based upon the effective date of the policy. For certain insurance products, the Company may also earn and recognize annual residual commissions commensurate with annual premiums being paid.
The Company also earns profit-sharing, or contingency revenues from the insurers with whom the Company places business. These profit-sharing revenues are performance bonuses from the insurers based upon certain performance metrics such as floors on written premiums, loss rates, and growth rates. Because the Company’s expectation of the ultimate profit-sharing revenue amounts to be earned can vary from period to period, the Company does not recognize this revenue until it has concluded that, based on all the facts and information available, it is probable that a significant revenue reversal will not occur in future periods.
Insurance commissions earned but not yet received amounted to $15.8$15.6 million and $3.9$15.8 million as of December 31, 2020,2021, and 20192020 respectively, and were included in other assets.
Deposit Service Charges
The Company offers various deposit account products to its customers governed by specific deposit agreements applicable to either personal customers or business customers. These agreements identify the general conditions and obligations of both parties and include standard information regarding deposit account-related fees.
Deposit account services include providing access to deposit accounts as well as access to the various deposit transactional services of the Company. These transactional services are primarily those that are identified in the standard fee
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schedule, and include, but are not limited to, services such as overdraft protection, wire transfer, and check collection. The Company charges monthly fixed service fees associated with the customer having access to the deposit account as well as separate fixed fees associated with and at the time specific transactions are entered into by the customer. As such, the Company considers that its performance obligations are fulfilled when customers are provided deposit account access or when the requested deposit transaction is completed.
Cash management services are a subset of the deposit service charges revenue stream. These services include automated clearing house, or ACH, transaction processing, positive pay, lockbox, and remote deposit services. These services are also governed by separate agreements entered into by the customer. The fee arrangement for these services is structured as a fixed fee per transaction which may be offset by earnings credits. An earnings credit is a discount that a customer receives based upon the investable balance in the applicable covered deposit account(s) for a given month. Earnings credits are only good for the given month. That is, if cash management fees for a given month are less than the month’s earnings credit, the remainder of the credit does not carry over to the following month. Cash management fees are recognized as revenue in the month that the services are provided. Cash management fees earned but not yet received amounted to $1.0$1.8 million and $0.8$1.0 million as of December 31, 20202021 and 20192020 respectively, and were included in other assets.
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Trust and Investment Advisory Fees
The Company offers investment management and trust services to individuals, institutions, small businesses and charitable institutions. Each investment management product is governed by its own contract along with a separate identifiable fee schedule unique to that product. The Company also offers additional services, such as estate settlement, financial planning, tax services, and other special services quoted at the customer’s request.
The asset management and/or custody fees are primarily based upon a percentage of the monthly valuation of the principal assets in the customer’s account. Customers are also charged a base fee which is prorated over a twelve-month period. Fees for additional or special services are generally fixed in nature and are charged as services are rendered. All revenue is recognized in correlation to the monthly management fee determinations or as transactional services are provided.
Debit Card Processing Fees
The Company provides debit cards to its customers which are authorized and settled through various card payment networks, and in exchange, the Company earns revenue as determined by each payment network’s interchange program. Regardless of the network that is utilized to authorize and settle the payment, the merchant that provides the product or service to the debit card holder is ultimately responsible for the interchange payment to the Company. Debit card processing fees are recognized as card transactions are settled within each network. Debit card processing fees earned but not yet received amounted to $0.3 million and $0.3 million as of both December 31, 20202021 and 2019, respectively,2020 and were included in other assets.
Other Noninterest Income
The Company earns various types of other noninterest income that fall within the scope of the new revenue recognition rules and have been aggregated into one general revenue stream in the table noted above. Noninterest income includes, but is not limited to, the following types of revenue with customers: safe deposit rent, ATM surcharge fees and customer checkbook fees and insured cash sweep fee income.fees. Individually, these sources of noninterest income are immaterial.
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21.22. Other Comprehensive Income
The following tables present a reconciliation of the changes in the components of other comprehensive income (loss) for the dates indicated including the amount of income tax (expense) benefit allocated to each component of other comprehensive income (loss):
For the Year Ended December 31, 2020
Pre Tax
Amount
Tax (Expense)
Benefit
After Tax
Amount
(Dollars in thousands)
Unrealized gains (losses) on securities available for sale:
Change in fair value of securities available for sale$30,926 $(6,828)$24,098 
Less: reclassification adjustment for gains included in net income288 (64)224 
Net change in fair value of securities available for sale30,638 (6,764)23,874 
Unrealized gains (losses) on cash flow hedges:
Change in fair value of cash flow hedges(1)
46,871 (13,175)33,696 
Less: net cash flow hedge gains reclassified into interest income27,131 (7,626)19,505 
Net change in fair value of cash flow hedges19,740 (5,549)14,191 
Defined benefit pension plans:
Change in actuarial net loss(58,811)16,532 (42,279)
Less: amortization of actuarial net loss(10,787)3,033 (7,754)
Plan amendment – prior service credit133,439 (37,510)95,929 
Less: net accretion of prior service credit1,931 (543)1,388 
Net change in other comprehensive income for defined benefit postretirement plans83,484 (23,468)60,016 
Total other comprehensive income$133,862 $(35,781)$98,081 
For the Year Ended December 31, 2019For the Year Ended December 31, 2021
Pre Tax
Amount
Tax (Expense)
Benefit
After Tax
Amount
Pre Tax
Amount
Tax (Expense)
Benefit
After Tax
Amount
(Dollars in thousands)(In thousands)
Unrealized gains (losses) on securities available for sale:
Unrealized (losses) gains on securities available for sale:Unrealized (losses) gains on securities available for sale:
Change in fair value of securities available for saleChange in fair value of securities available for sale$54,881 $(12,166)$42,715 Change in fair value of securities available for sale$(133,466)$30,117 $(103,349)
Less: reclassification adjustment for gains included in net incomeLess: reclassification adjustment for gains included in net income2,016 (459)1,557 Less: reclassification adjustment for gains included in net income1,166 (257)909 
Net change in fair value of securities available for saleNet change in fair value of securities available for sale52,865 (11,707)41,158 Net change in fair value of securities available for sale(134,632)30,374 (104,258)
Unrealized gains (losses) on cash flow hedges:
Unrealized (losses) gains on cash flow hedges:Unrealized (losses) gains on cash flow hedges:
Change in fair value of cash flow hedges(1)Change in fair value of cash flow hedges(1)20,275 (5,699)14,576 Change in fair value of cash flow hedges(1)— — — 
Less: net cash flow hedge gains reclassified into interest income(1)Less: net cash flow hedge gains reclassified into interest income(1)2,698 (758)1,940 Less: net cash flow hedge gains reclassified into interest income(1)31,234 (8,780)22,454 
Net change in fair value of cash flow hedgesNet change in fair value of cash flow hedges17,577 (4,941)12,636 Net change in fair value of cash flow hedges(31,234)8,780 (22,454)
Defined benefit pension plans:Defined benefit pension plans:Defined benefit pension plans:
Change in actuarial net loss(37,722)10,603 (27,119)
Change in actuarial net gain (loss)Change in actuarial net gain (loss)19,243 (5,409)13,834 
Less: amortization of actuarial net lossLess: amortization of actuarial net loss(7,242)2,036 (5,206)Less: amortization of actuarial net loss(13,400)3,767 (9,633)
Less: amortization of prior service cost(44)11 (33)
Plan amendment – Century acquisition lump sum distribution optionPlan amendment – Century acquisition lump sum distribution option1,106 (311)795 
Less: net accretion of prior service creditLess: net accretion of prior service credit11,796 (3,316)8,480 
Net change in other comprehensive income for defined benefit postretirement plansNet change in other comprehensive income for defined benefit postretirement plans(30,436)8,556 (21,880)Net change in other comprehensive income for defined benefit postretirement plans21,953 (6,171)15,782 
Total other comprehensive incomeTotal other comprehensive income$40,006 $(8,092)$31,914 Total other comprehensive income$(143,913)$32,983 $(110,930)
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For the Year Ended December 31, 2018For the Year Ended December 31, 2020
Pre Tax
Amount
Tax (Expense)
Benefit
After Tax
Amount
Pre Tax
Amount
Tax (Expense)
Benefit
After Tax
Amount
(Dollars in thousands)(In thousands)
Unrealized gains (losses) on securities available for sale:Unrealized gains (losses) on securities available for sale:Unrealized gains (losses) on securities available for sale:
Change in fair value of securities available for saleChange in fair value of securities available for sale$(39,144)$8,659 $(30,485)Change in fair value of securities available for sale$30,926 $(6,828)$24,098 
Less: reclassification adjustment for gains included in net incomeLess: reclassification adjustment for gains included in net income50 (10)40 Less: reclassification adjustment for gains included in net income288 (64)224 
Net change in fair value of securities available for saleNet change in fair value of securities available for sale(39,194)8,669 (30,525)Net change in fair value of securities available for sale30,638 (6,764)23,874 
Unrealized gains (losses) on cash flow hedges:Unrealized gains (losses) on cash flow hedges:Unrealized gains (losses) on cash flow hedges:
Change in fair value of cash flow hedges(1)Change in fair value of cash flow hedges(1)5,354 (1,505)3,849 Change in fair value of cash flow hedges(1)46,871 (13,175)33,696 
Less: net cash flow hedge gains reclassified into interest income(1)Less: net cash flow hedge gains reclassified into interest income(1)1,198 (337)861 Less: net cash flow hedge gains reclassified into interest income(1)27,131 (7,626)19,505 
Net change in fair value of cash flow hedgesNet change in fair value of cash flow hedges4,156 (1,168)2,988 Net change in fair value of cash flow hedges19,740 (5,549)14,191 
Defined benefit pension plans:Defined benefit pension plans:Defined benefit pension plans:
Change in actuarial net lossChange in actuarial net loss2,680 (754)1,926 Change in actuarial net loss(58,811)16,532 (42,279)
Less: amortization of actuarial net lossLess: amortization of actuarial net loss(7,621)2,142 (5,479)Less: amortization of actuarial net loss(10,787)3,033 (7,754)
Less: amortization of prior service cost(44)12 (32)
Plan amendment - prior service creditPlan amendment - prior service credit133,439 (37,510)95,929 
Less: net accretion of prior service costLess: net accretion of prior service cost1,931 (543)1,388 
Net change in other comprehensive income for defined benefit postretirement plansNet change in other comprehensive income for defined benefit postretirement plans10,345 (2,908)7,437 Net change in other comprehensive income for defined benefit postretirement plans83,484 (23,468)60,016 
Total other comprehensive incomeTotal other comprehensive income$(24,693)$4,593 $(20,100)Total other comprehensive income$133,862 $(35,781)$98,081 
For the Year Ended December 31, 2019
Pre Tax
Amount
Tax (Expense)
Benefit
After Tax
Amount
(Dollars in thousands)
Unrealized gains (losses) on securities available for sale:
Change in fair value of securities available for sale$54,881 $(12,166)$42,715 
Less: reclassification adjustment for gains included in net income2,016 (459)1,557 
Net change in fair value of securities available for sale52,865 (11,707)41,158 
Unrealized gains (losses) on cash flow hedges:
Change in fair value of cash flow hedges20,275 (5,699)14,576 
Less: net cash flow hedge gains reclassified into interest income2,698 (758)1,940 
Net change in fair value of cash flow hedges17,577 (4,941)12,636 
Defined benefit pension plans:
Change in actuarial net loss(37,722)10,603 (27,119)
Less: amortization of actuarial net loss(7,242)2,036 (5,206)
Less: amortization of prior service cost(44)11 (33)
Net change in other comprehensive income for defined benefit postretirement plans(30,436)8,556 (21,880)
Total other comprehensive income$40,006 $(8,092)$31,914 
(1)Includes amortization of $22.5 million and $11.4 million for the years ended December 31, 2021 and 2020, respectively, of the remaining balance of realized but unrecognized gains, net of tax, from the termination of interest rate swaps. The total realized gain of $41.2 million, net of tax, will be recognized in earnings through January 2023. The balance of this gain had amortized to $7.4 million and $29.8 million, net of tax, at December 31, 2020.2021 and December 31, 2020, respectively.
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The following table illustrates the changes in the balances of each component of accumulated other comprehensive income (loss), net of tax:
Unrealized
Gains and
(Losses) on
Available for
Sale Securities
Unrealized
Gains and
(Losses) on
Cash Flow
Hedges
Defined Benefit
Pension Plans
TotalUnrealized
(Losses) and
Gains on
Available for
Sale Securities
Unrealized
Gains and
(Losses) on
Cash Flow
Hedges
Defined Benefit
Pension Plans
Total
(In thousands)(In thousands)
Beginning balance: January 1, 2018$11,165 $$(66,826)$(55,661)
Other comprehensive income (loss) before reclassifications(30,485)3,849 (26,636)
Less: Amounts reclassified from accumulated other comprehensive income40 861 (7,437)(6,536)
Net current-period other comprehensive income(30,525)2,988 7,437 (20,100)
Ending balance: December 31, 2018$(19,360)$2,988 $(59,389)$(75,761)
Beginning balance: January 1, 2019Beginning balance: January 1, 2019$(19,360)$2,988 $(59,389)$(75,761)
Other comprehensive income (loss) before reclassificationsOther comprehensive income (loss) before reclassifications42,715 14,576 (27,119)30,172 Other comprehensive income (loss) before reclassifications42,715 14,576 (27,119)30,172 
Less: Amounts reclassified from accumulated other comprehensive incomeLess: Amounts reclassified from accumulated other comprehensive income1,557 1,940 (5,239)(1,742)Less: Amounts reclassified from accumulated other comprehensive income1,557 1,940 (5,239)(1,742)
Net current-period other comprehensive incomeNet current-period other comprehensive income41,158 12,636 (21,880)31,914 Net current-period other comprehensive income41,158 12,636 (21,880)31,914 
Ending balance: December 31, 2019Ending balance: December 31, 2019$21,798 $15,624 $(81,269)$(43,847)Ending balance: December 31, 2019$21,798 $15,624 $(81,269)$(43,847)
Other comprehensive income (loss) before reclassificationsOther comprehensive income (loss) before reclassifications24,098 33,696 53,650 111,444 Other comprehensive income (loss) before reclassifications24,098 33,696 53,650 111,444 
Less: Amounts reclassified from accumulated other comprehensive incomeLess: Amounts reclassified from accumulated other comprehensive income224 19,505 (6,366)13,363 Less: Amounts reclassified from accumulated other comprehensive income224 19,505 (6,366)13,363 
Net current-period other comprehensive incomeNet current-period other comprehensive income23,874 14,191 60,016 98,081 Net current-period other comprehensive income23,874 14,191 60,016 98,081 
Ending balance: December 31, 2020Ending balance: December 31, 2020$45,672 $29,815 $(21,253)$54,234 Ending balance: December 31, 2020$45,672 $29,815 $(21,253)$54,234 
Other comprehensive income (loss) before reclassificationsOther comprehensive income (loss) before reclassifications(103,349)— 14,629 (88,720)
Less: Amounts reclassified from accumulated other comprehensive incomeLess: Amounts reclassified from accumulated other comprehensive income909 22,454 (1,153)22,210 
Net current-period other comprehensive incomeNet current-period other comprehensive income(104,258)(22,454)15,782 (110,930)
Ending balance: December 31, 2021Ending balance: December 31, 2021$(58,586)$7,361 $(5,471)$(56,696)

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The following table illustrates the significant amounts reclassified out of each component of accumulated other comprehensive income, net of tax:
Year Ended December 31,Year Ended December 31,
Details about Accumulated Other Comprehensive Income ComponentsDetails about Accumulated Other Comprehensive Income Components202020192018 Affected Line Item in the Statement Where Net Income is PresentedDetails about Accumulated Other Comprehensive Income Components202120202019 Affected Line Item in the Statement Where Net Income is Presented
(In Thousands)(In thousands)
Unrealized gains and losses on available-for-sale securitiesUnrealized gains and losses on available-for-sale securities$288 $2,016 $50  Gain/(loss) on sale of securitiesUnrealized gains and losses on available-for-sale securities$1,166 $288 $2,016  Gain/(loss) on sale of securities
288 288 2,016 50  Total before tax1,166 288 2,016  Total before tax
(64)(459)(10) Tax (expense) or benefit(257)(64)(459) Tax (expense) or benefit
$224 $1,557 $40  Net of tax$909 $224 $1,557  Net of tax
Unrealized gains and losses on cash flow hedgesUnrealized gains and losses on cash flow hedges$27,131 $2,698 $1,198  Interest incomeUnrealized gains and losses on cash flow hedges$31,234 $27,131 $2,698  Interest income
27,131 27,131 2,698 1,198  Total before tax31,234 27,131 2,698  Total before tax
(7,626)(758)(337) Tax (expense) or benefit(8,780)(7,626)(758) Tax (expense) or benefit
$19,505 $1,940 $861  Net of tax$22,454 $19,505 $1,940  Net of tax
Amortization of defined benefit pension itemsAmortization of defined benefit pension items$(10,787)$(7,242)$(7,621) Net periodic pension costAmortization of defined benefit pension items$(13,400)$(10,787)$(7,242) Net periodic pension cost
Accretion (amortization) of prior service credit (cost)Accretion (amortization) of prior service credit (cost)1,931 (44)(44) Employee Benefits footnoteAccretion (amortization) of prior service credit (cost)11,796 1,931 (44) Employee Benefits footnote
(8,856)(7,286)(7,665) Total before tax(1,604)(8,856)(7,286) Total before tax
2,490 2,047 2,154  Tax (expense) or benefit451 2,490 2,047  Tax benefit or (expense)
$(6,366)$(5,239)$(5,511) Net of tax$(1,153)$(6,366)$(5,239) Net of tax
Total reclassifications for the periodTotal reclassifications for the period$13,363 $(1,742)$(4,610)Total reclassifications for the period$22,210 $13,363 $(1,742)

22.23. Segment Reporting
The Company’s primary reportable segment is its banking business, which offers a range of commercial, retail, wealth management and banking services, and consists primarily of attracting deposits from the general public and investing those deposits, together with borrowings and funds generated from operations, to originate loans in a variety of sectors and to invest in securities. Revenue from the banking business consists primarily of interest earned on loans and investment securities. In addition to its banking business reportable segment, the Company has an insurance agency business reportable segment, which consists of insurance-related activities, acting as an independent agent in offering commercial, personal and employee benefits insurance products to individual and commercial clients. Revenue from the insurance agency business consists primarily of commissions on sales of insurance products and services.
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Results of operations and selected financial information by segment and reconciliation to the Consolidated Financial Statementsconsolidated financial statements as of and for the years ended December 31, 2021, 2020, 2019, and 20182019 were as follows:
As of and for the year ended December 31, 2020As of and for the year ended December 31, 2021
Banking
Business
Insurance
Agency
Business
Other /
Eliminations
TotalBanking
Business
Insurance
Agency
Business
Other /
Eliminations
Total
(In thousands)(In thousands)
Net interest incomeNet interest income$401,251 $$$401,251 Net interest income$429,827 $— $— $429,827 
Provision for loan losses38,800 38,800 
Release of allowance for loan lossesRelease of allowance for loan losses(9,686)— — (9,686)
Net interest income after provision for loan lossesNet interest income after provision for loan losses362,451 — 362,451 Net interest income after provision for loan losses439,513 — — 439,513 
Noninterest incomeNoninterest income82,334 96,739 (700)178,373 Noninterest income96,376 97,168 (389)193,155 
Noninterest expenseNoninterest expense431,705 77,806 (4,588)504,923 Noninterest expense365,410 82,780 (4,234)443,956 
Income before provision for income taxesIncome before provision for income taxes13,080 18,933 3,888 35,901 Income before provision for income taxes170,479 14,388 3,845 188,712 
Income tax provisionIncome tax provision7,870 5,293 13,163 Income tax provision29,994 4,053 — 34,047 
Net incomeNet income$5,210 $13,640 $3,888 $22,738 Net income$140,485 $10,335 $3,845 $154,665 
Total assetsTotal assets$15,831,175 $200,216 $(67,201)$15,964,190 Total assets$23,376,521 $204,768 $(69,161)$23,512,128 
Total liabilitiesTotal liabilities$12,547,838 $55,501 $(67,201)$12,536,138 Total liabilities$20,125,218 $49,719 $(69,161)$20,105,776 
As of and for the year ended December 31, 2019As of and for the year ended December 31, 2020
Banking
Business
Insurance
Agency
Business
Other /
Eliminations
TotalBanking
Business
Insurance
Agency
Business
Other /
Eliminations
Total
(In thousands)(In thousands)
Net interest incomeNet interest income$411,264 $$$411,264 Net interest income$401,251 $— $— $401,251 
Provision for loan lossesProvision for loan losses6,300 6,300 Provision for loan losses38,800 — — 38,800 
Net interest income after provision for loan lossesNet interest income after provision for loan losses404,964 404,964 Net interest income after provision for loan losses362,451 — — 362,451 
Noninterest incomeNoninterest income89,840 92,705 (246)182,299 Noninterest income82,334 96,739 (700)178,373 
Noninterest expenseNoninterest expense337,323 79,043 (3,682)412,684 Noninterest expense431,705 77,806 (4,588)504,923 
Income before provision for income taxesIncome before provision for income taxes157,481 13,662 3,436 174,579 Income before provision for income taxes13,080 18,933 3,888 35,901 
Income tax provisionIncome tax provision35,542 3,939 39,481 Income tax provision7,870 5,293 — 13,163 
Net incomeNet income$121,939 $9,723 $3,436 $135,098 Net income$5,210 $13,640 $3,888 $22,738 
Total assetsTotal assets$11,515,117 $165,965 $(52,307)$11,628,775 Total assets$15,831,175 $200,216 $(67,201)$15,964,190 
Total liabilitiesTotal liabilities$10,046,189 $34,740 $(52,307)$10,028,622 Total liabilities$12,547,838 $55,501 $(67,201)$12,536,138 

As of and for the year ended December 31, 2018As of and for the year ended December 31, 2019
Banking
Business
Insurance
Agency
Business
Other /
Eliminations
TotalBanking
Business
Insurance
Agency
Business
Other /
Eliminations
Total
(In thousands)(In thousands)
Net interest incomeNet interest income$390,044 $$$390,044 Net interest income$411,264 $— $— $411,264 
Provision for loan lossesProvision for loan losses15,100 15,100 Provision for loan losses6,300 — — 6,300 
Net interest income after provision for loan lossesNet interest income after provision for loan losses374,944 374,944 Net interest income after provision for loan losses404,964 — — 404,964 
Noninterest incomeNoninterest income86,596 94,233 (234)180,595 Noninterest income89,840 92,705 (246)182,299 
Noninterest expenseNoninterest expense326,956 73,852 (2,880)397,928 Noninterest expense337,323 79,043 (3,682)412,684 
Income before provision for income taxesIncome before provision for income taxes134,584 20,381 2,646 157,611 Income before provision for income taxes157,481 13,662 3,436 174,579 
Income tax provisionIncome tax provision29,313 5,571 34,884 Income tax provision35,542 3,939 — 39,481 
Net incomeNet income$105,271 $14,810 $2,646 $122,727 Net income$121,939 $9,723 $3,436 $135,098 
Total assetsTotal assets$11,265,752 $152,832 $(40,297)$11,378,287 Total assets$11,515,117 $165,965 $(52,307)$11,628,775 
Total liabilitiesTotal liabilities$9,954,112 $31,331 $(40,297)$9,945,146 Total liabilities$10,046,189 $34,740 $(52,307)$10,028,622 
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23.24. Parent Company Financial Statements
Condensed financial information relative to Eastern Bankshares Inc.'s ((“the parent company"company”) balance sheets at December 31, 20202021 and 20192020 and the related statements of income and cash flows for the years ended December 31, 2021, 2020 2019 and 20182019 are presented below. The statement of shareholders’ equity is not presented below as the parent company’s shareholders’ equity is that of the consolidated Company.
BALANCE SHEETSBALANCE SHEETSBALANCE SHEETS
As of December 31,As of December 31,
2020201920212020
(Dollars in thousands)(In thousands)
AssetsAssetsAssets
Cash and cash equivalents(1)
Cash and cash equivalents(1)
$741,034 $4,730 
Cash and cash equivalents(1)
$134,671 $741,034 
Goodwill and other intangibles, netGoodwill and other intangibles, net744 744 Goodwill and other intangibles, net744 744 
Deferred income taxes, netDeferred income taxes, net10,817 Deferred income taxes, net17,974 10,817 
Investment in subsidiariesInvestment in subsidiaries2,674,133 1,594,024 Investment in subsidiaries3,250,133 2,674,133 
Other assetsOther assets1,324 771 Other assets3,080 1,324 
Total assetsTotal assets$3,428,052 $1,600,269 Total assets$3,406,602 $3,428,052 
Liabilities and shareholders’ equityLiabilities and shareholders’ equityLiabilities and shareholders’ equity
Other liabilitiesOther liabilities$$116 Other liabilities$250 $— 
Total liabilitiesTotal liabilities116 Total liabilities250 — 
Shareholders’ equityShareholders’ equity3,428,052 1,600,153 Shareholders’ equity3,406,352 3,428,052 
Total liabilities and shareholders’ equityTotal liabilities and shareholders’ equity$3,428,052 $1,600,269 Total liabilities and shareholders’ equity$3,406,602 $3,428,052 
(1)EntireIncludes $133.5 million that is eliminated in consolidation as of December 31, 2021. The entire balance eliminatesas of December 31, 2020 is eliminated in consolidation.
STATEMENTS OF INCOMESTATEMENTS OF INCOMESTATEMENTS OF INCOME
For the Year Ended December 31,For the Year Ended December 31,
202020192018202120202019
(In thousands)(In thousands)
ExpensesExpensesExpenses
Professional servicesProfessional services$1,485 $360��$255 Professional services$7,393 $1,485 $360 
Charitable contributionsCharitable contributions91,287 Charitable contributions— 91,287 — 
OtherOther151105 129 Other222151 105 
Total expensesTotal expenses92,923 465 384 Total expenses7,615 92,923 465 
Loss before income taxes and equity in undistributed income of subsidiariesLoss before income taxes and equity in undistributed income of subsidiaries(92,923)(465)(384)Loss before income taxes and equity in undistributed income of subsidiaries(7,615)(92,923)(465)
Income tax benefitIncome tax benefit(13,933)(131)(108)Income tax benefit(11,344)(13,933)(131)
Loss before equity in undistributed income of subsidiaries(78,990)(334)(276)
Income (loss) before equity in undistributed income of subsidiariesIncome (loss) before equity in undistributed income of subsidiaries3,729 (78,990)(334)
Equity in undistributed income of subsidiariesEquity in undistributed income of subsidiaries101,728 135,432 123,003 Equity in undistributed income of subsidiaries150,936 101,728 135,432 
Net incomeNet income$22,738 $135,098 $122,727 Net income$154,665 $22,738 $135,098 





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STATEMENTS OF CASH FLOWSSTATEMENTS OF CASH FLOWSSTATEMENTS OF CASH FLOWS
For the Year Ended December 31,For the Year Ended December 31,
202020192018202120202019
(In thousands)(In thousands)
Cash flows provided by (used in) operating activitiesCash flows provided by (used in) operating activitiesCash flows provided by (used in) operating activities
Net incomeNet income$22,738 $135,098 $122,727 Net income$154,665 $22,738 $135,098 
Adjustments to reconcile net income to cash provided by operating activitiesAdjustments to reconcile net income to cash provided by operating activitiesAdjustments to reconcile net income to cash provided by operating activities
Equity in undistributed income of subsidiariesEquity in undistributed income of subsidiaries(101,728)(135,432)(123,003)Equity in undistributed income of subsidiaries(150,936)(101,728)(135,432)
Issuance of common shares donated to the Eastern Bank Charitable Foundation91,287 
Issuance of common shares donated to the Eastern Bank FoundationIssuance of common shares donated to the Eastern Bank Foundation— 91,287 — 
ESOP expenseESOP expense2,351 ESOP expense9,408 2,351 — 
Change in:Change in:Change in:
Deferred income taxes, netDeferred income taxes, net(10,817)Deferred income taxes, net(7,157)(10,817)— 
Other, netOther, net(350)25 (9)Other, net(388)(350)25 
Net cash provided by operating activitiesNet cash provided by operating activities3,481 (309)(285)Net cash provided by operating activities5,592 3,481 (309)
Cash flows used in investing activitiesCash flows used in investing activitiesCash flows used in investing activities
Investment in Eastern BankInvestment in Eastern Bank(882,096)Investment in Eastern Bank— (882,096)— 
Cash paid for acquisition, net of cash acquiredCash paid for acquisition, net of cash acquired(640,890)— — 
Return of investments in subsidiaryReturn of investments in subsidiary140,000 — — 
Net cash used in investing activitiesNet cash used in investing activities(882,096)Net cash used in investing activities(500,890)(882,096)— 
Cash flows provided by (used in) financing activitiesCash flows provided by (used in) financing activitiesCash flows provided by (used in) financing activities
Proceeds from issuance of common sharesProceeds from issuance of common shares1,792,878 Proceeds from issuance of common shares— 1,792,878 — 
Purchase of shares by ESOPPurchase of shares by ESOP(149,407)Purchase of shares by ESOP— (149,407)— 
Payments for deferred offering costsPayments for deferred offering costs(28,552)(346)Payments for deferred offering costs— (28,552)(346)
Net cash provided by financing activities1,614,919 (346)
Payment of subordinated debentures assumed in business combination (1)
Payment of subordinated debentures assumed in business combination (1)
(36,277)— — 
Payments for shares repurchased under share repurchase planPayments for shares repurchased under share repurchase plan(23,224)— — 
Dividends declared and paid to common shareholdersDividends declared and paid to common shareholders(51,564)— — 
Net cash (used in) provided by financing activitiesNet cash (used in) provided by financing activities(111,065)1,614,919 (346)
Net increase in cash and cash equivalentsNet increase in cash and cash equivalents736,304 (655)(285)Net increase in cash and cash equivalents(606,363)736,304 (655)
Cash and cash equivalents at beginning of yearCash and cash equivalents at beginning of year4,730 5,385 5,670 Cash and cash equivalents at beginning of year741,034 4,730 5,385 
Cash and cash equivalents at end of yearCash and cash equivalents at end of year$741,034 $4,730 $5,385 Cash and cash equivalents at end of year$134,671 $741,034 $4,730 
24. Quarterly Results(1)The Company deposited funds into escrow prior to the Century acquisition date to pay the balance of Operations (Unaudited)
First QuarterSecond QuarterThird QuarterFourth Quarter
20202019202020192020201920202019
(Dollars in thousands, except per share data)
Interest and dividend income$106,159 $111,483 $101,933 $112,838 $100,513 $112,723 $104,723 $107,973 
Interest expense6,013 8,811 3,178 9,315 1,771 8,575 1,115 7,052 
Net interest income100,146 102,672 98,755 103,523 98,742 104,148 103,608 100,921 
Provision for loan losses28,600 3,000 8,600 1,500 700 900 1,800 
Net interest income after provision for loan losses71,546 99,672 90,155 102,023 98,042 104,148 102,708 99,121 
Noninterest income33,369 47,800 47,657 45,632 47,709 41,590 49,638 47,277 
Noninterest expense95,172 104,829 100,765 101,570 109,817 100,666 199,169 105,619 
Income before provision for income taxes9,743 42,643 37,047 46,085 35,934 45,072 (46,823)40,779 
Income tax provision (benefit)1,298 9,678 7,197 11,032 7,429 9,230 (2,761)9,541 
Net income (loss)$8,445 $32,965 $29,850 $35,053 $28,505 $35,842 $(44,062)$31,238 
Earnings (loss) per share:
Basic$$$$$$$(0.26)$
Diluted(0.26)
Average common shares outstanding:
Basic171,812,535 
Diluted171,812,535 
subordinated debentures assumed in the Century acquisition which was considered to be defeasance of the debt. Accordingly, Century recorded a payable to the Company in the amount of the escrow deposit and the Company recorded a receivable from Century in the same amount. The payable was reclassified to other assets upon acquisition and is reflected as such balance in the summary of net assets acquired included in Note 3 to the consolidated financial statements. Subsequent to the closing of the acquisition and prior to December 31, 2021, the amounts placed in escrow were disbursed to the holders of the subordinated debentures resulting in a full pay-off of the outstanding balance of the debt.
25. Related Parties
The Company has, and expects to have in the future, related party transactions in the ordinary course of business.Thebusiness. The transactions include, but are not limited to, lending activities and deposits services with directors and executive officers of the Company and their affiliates. Based on the Company’s assessment, such transactions are consistent with prudent
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banking practices and are within applicable banking regulations. Further details relating to certain party transactions are outlined below:
At December 31, 20202021 and 2019,2020, the amount of deposits from related parties held by the Company totaled $10.4$25.9 million and $8.3$10.4 million, respectively.
The amount of loans with related parties at December 31, 2021 and 2020 were $51.5 million and 2019 were $21.0 million, and $15.5 million, respectively. The increase in related party loans is primarily attributable to loans acquired from Century for which related party relationships exist. In addition, the Company had commitments to lend to related parties of $35.0 million and $17.3 million at December 31, 2020.2021 and 2020, respectively.
26. Subsequent Events
On January 28, 2021,14, 2022, the Company announced that its Board of Directors declared a quarterly cash dividend of $0.06 per share of common stock. Dividends amounting to $11.2 million were payable on March 15, 2021 to shareholders of record asit had entered into an asset purchase agreement for the transfer of the Company’s cannabis-related and money service business deposits relationships, which were acquired from Century, to Needham Bank. The transaction is expected to close in the first half of business on March 3, 2021. Such dividend amount included payments2022, subject to regulatory approval and other customary
181



closing conditions. As of December 31, 2021, the aggregate deposit balance of the accounts which are expected to be transferred to Needham Bank was $472.3 million. The Company does not expect to recognize a material gain or loss in respect of unallocated ESOP shares.connection with this transaction.

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ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE
None.
ITEM 9A. CONTROLS AND PROCEDURES
Effectiveness of Disclosure Controls and Procedures
The Company carried out an evaluation, under the supervision and with the participation of the Company’s management, including the Company’s Chief Executive Officer along with the Company’s Chief Financial Officer, of the effectiveness of the design and operation of the Company’s disclosure controls and procedures, as such term is defined under Rules 13a-15(e) and 15d-15(c) promulgated under the Exchange Act of 1934. Based upon that evaluation, the Company’s Chief Executive Officer along with the Company’s Chief Financial Officer concluded that the Company’s disclosure controls and procedures were effective as of December 31, 2020,2021, the end of the period covered by this Annual Report on Form 10-K.
Internal Controls over Financial Reporting
There were no changes in the Company’s internal controls over financial reporting that occurred during the year ended December 31, 20202021 that have materially affected or are reasonably likely to materially affect the Company’s internal controls over financial reporting. The Company has not experienced any material impact to the Company’s internal controls over financial reporting due to the fact that most of the Company’s employees responsible for financial reporting are working remotely during the COVID-19 pandemic. The Company is continually monitoring and assessing the impact of the COVID-19 pandemic on the Company’s internal controls to minimize the impact to their design and operating effectiveness.
Management's Report on Internal Control over Financial Reporting
Management of Eastern Bankshares, Inc. is responsible for establishing and maintaining adequate internal control over financial reporting. Internal control over financial reporting is defined in Rule 13a-15(f) under the Exchange Act as a process designed by, or under the supervision of, the Company’s principal executive and principal financial officers and effected by the Company’s Board of Directors, management and other personnel, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles.
The Company's internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that in reasonable detail accurately and fairly reflect the transactions and disposition of the assets of the Company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the Company are being made only in accordance with authorizations of management and directors of the Company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use or disposition of the Company’s assets that could have a material effect on the financial statements.
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.
Management assessed the effectiveness of the Company’s internal control over financial reporting as of December 31, 2020.2021. In making this assessment, management used the criteria set forth by the Committee of Sponsoring Organizations of the Treadway Commission (“COSO”) in Internal Control-Integrated Framework (2013). Based on our assessment and those criteria, management believes that the Company maintained effective internal control over financial reporting as of December 31, 2020.2021.
Due toErnst & Young LLP, Boston, Massachusetts, (U.S. PCAOB Auditor Firm I.D.: 42), the Company's status as an emerging growth company, the Company is not subject to the requirement that the Company's independent registered public accountaccounting firm attest tothat audited our consolidated financial statements included in this Annual Report on Form 10-K, has issued a report on the effectiveness of our internal control over financial reporting. As such, the Company's independent registered public accounting firm has not audited or issuedreporting as of December 31, 2021. The report, which expresses an unqualified opinion on the effectiveness of the Company'sour internal control over financial reporting.reporting as of December 31, 2021, is included below:
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Report of Independent Registered Public Accounting Firm

To the Shareholders and the Board of Directors of Eastern Bankshares, Inc.

Opinion on Internal Control Over Financial Reporting

We have audited Eastern Bankshares, Inc.’s internal control over financial reporting as of December 31, 2021, based on criteria established in Internal Control—Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (2013 framework) (the COSO criteria). In our opinion, Eastern Bankshares, Inc. (the Company) maintained, in all material respects, effective internal control over financial reporting as of December 31, 2021, based on the COSO criteria.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the 2021 consolidated financial statements of the Companyand our report dated February 25, 2022 expressed an unqualified opinion thereon.

Basis for Opinion

The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting included in the accompanying Management’s Report on Internal Control over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects.

Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed risk, and performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.

Definition and Limitations of Internal Control Over Financial Reporting

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.



/s/ Ernst & Young LLP

Boston, Massachusetts
February 25, 2022
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ITEM 9B. OTHER INFORMATION
None.
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PART III.
ITEM 10. DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE
The information required herein is incorporated by reference from the Company’s proxy statement relating to its May 17, 20212022 Annual Meeting of Stockholders (the “Definitive Proxy Statement”) that will be filed with the SEC within 120 days following the fiscal year end December 31, 20202021 under the headings of “Proposal 1 – Election of Directors,” “Corporate Governance – Code of Business Conduct and Ethics,” “Shareholders Proposals,” “Audit Committee Report,” “Information about our Executive Officers,” “Security Ownership of Certain Beneficial Owners and Management – Delinquent Section 16(a) Reports,” and “Corporate Governance – Audit Committee."
ITEM 11. EXECUTIVE COMPENSATION
The information required herein is incorporated by reference from the Definitive Proxy Statement under the headings of “Corporate Governance – Compensation Committee Interlocks and Insider Participation,” “Compensation Discussion and Analysis,” “2020 Summary Compensation Table,” “Director“Executive Compensation,” and “Compensation Committee Report.”
ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDER MATTERS
TheExcept for the information concerning equity compensation plans, the information required herein is incorporated by reference from the Definitive Proxy Statement under the heading “Security Ownership of Certain Beneficial Owners and Management.”
Equity Compensation Plan Information
Plan CategoryNumber of securities to be issued upon exercise of outstanding options, warrants and rightsWeighted-average exercise price of outstanding options, warrants and rightsNumber of securities remaining available for future issuance under equity compensation plans (excluding securities reflected in column (a))
(a)(b)(c)
Equity compensation plans approved by security holders25,463,085(1)
Equity compensation plans not approved by security holders
Total25,463,085(1)
(1)26,146,141 shares were reserved for issuance under the Eastern Bankshares, Inc. 2021 Equity Incentive Plan. Pursuant to the terms of such plan, 683,056 shares of restricted stock were granted and issued to the Company’s non-employee directors on November 30, 2021. For more information, see “Share-Based Compensation Plan” section in Note 16, “Employee Benefits” within these Consolidated Financial Statements.
ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE
The information required herein is incorporated by reference from the Definitive Proxy Statement under the heading “Corporate Governance – Certain Relationships and Related Party Transactions” and “Corporate Governance – Director Independence.”
ITEM 14. PRINCIPAL ACCOUNTING FEES AND SERVICES
The information required herein is incorporated by reference from the Definitive Proxy Statement under the heading “Independent Registered Public Accounting Firm.”
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PART IV.
ITEM 15. EXHIBITS, FINANCIAL STATEMENT SCHEDULES
(a) The following documents are filed as part of this Report:
(1) The Consolidated Financial Statements (see Item 8 of this Annual Report on Form 10-K):
Reports of Independent Registered Public Accounting Firm.
Consolidated balance sheets as of December 31, 20202021 and 2019.2020.
Consolidated statements of income for each of the years in the three-year period ended December 31, 2020.2021.
Consolidated statements of comprehensive income for each of the years in the three-year period ended     December 31, 2020.2021.
Consolidated statements of changes in shareholders’ equity for each of the years in the three-year period ended December 31, 2020.2021.
Consolidated statements of cash flows for each of the years in the three-year period ended December 31, 2020.2021.
Notes to the Consolidated Financial Statements.
(2) All schedules are omitted because they are not applicable or not required, or because the required information is shown either in the Consolidated Financial Statements or in the Notes thereto in this Annual Report on Form 10-K.
(3) The exhibits that are filed as part of this Report are listed below in the Exhibits Index.
(b) The exhibits listed in the Exhibit Index (following the signatures section of this report) are included in, or incorporated by reference into, this Annual Report on Form 10-K.
(c) All schedules are omitted as the required information is not applicable or the information is presented in the Consolidated Financial Statements or related Notes thereto in this Annual Report on Form 10-K.
EXHIBIT INDEX
The following exhibits are included in this Annual Report on Form 10-K for the year ended December 31, 20202021 (and are numbered in accordance with Item 601 of Regulation S-K):
Exhibit
No.
Exhibit
No.
DescriptionIncluded with this Form 10-KIncorporated by ReferenceExhibit
No.
DescriptionIncluded with this Form 10-KIncorporated by Reference
FormFile No.Filing DateExhibit No.FormFile No.Filing DateExhibit No.
2S-1333-23925106/18/20202
2.12.1S-1333-23925106/18/20202
2.22.28-K001-3961004/08/20212.1
3.13.110-Q001-3961011/16/20203.13.110-Q001-3961011/16/20203.1
3.23.210-Q333-23925109/24/20203.23.210-Q333-23925109/24/20203.2
4.14.1S-1/A333-23925108/05/202044.1S-1/A333-23925108/05/20204
4.24.2X4.210-K001-3961003/29/20214.2
10.1†S-1333-23925106/18/202010.1
10.110.110-Q001-3961011/10/202110.2
10.2†10.2†S-1333-23925106/18/202010.210.2†S-1333-23925106/18/202010.1
10.3†10.3†S-1333-23925106/18/202010.310.3†S-1333-23925106/18/202010.2
10.4†10.4†S-1333-23925106/18/202010.410.4†S-1333-23925106/18/202010.3
10.5†10.5†S-1333-23925106/18/202010.510.5†S-1333-23925106/18/202010.4
10.6†S-1333-23925106/18/202010.6
10.7†S-1333-23925106/18/202010.7
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Exhibit
No.
DescriptionIncluded with this Form 10-KIncorporated by Reference
FormFile No.Filing DateExhibit No.
10.6†S-1333-23925106/18/202010.5
10.7†S-1333-23925106/18/202010.6
10.8†S-1333-23925106/18/202010.7
10.9†10-Q001-3961011/10/202110.1
10.10†S-1333-23925106/18/202010.8
10.9†10.11†10-Q333-23925109/24/202010.9
10.10†10.12†S-1333-23925106/18/202010.10
10.11†10.13†S-1333-23925106/18/202010.11
10.12†10.14†S-1333-23925106/18/202010.12
10.13†10.15†S-1333-23925106/18/202010.13
10.14†10.16†S-110-Q333-239251001-3961006/18/202008/13/202110.1410.1
10.15†10.17†S-110-Q333-239251001-3961006/18/202008/13/202110.1510.2
2110.18†S-8333-23925111/29/202110.1
10.19†S-8333-23925111/29/202110.2
10.20†8-K001-3961001/19/202210.1
10.21†8-K001-3961001/19/202210.2
10.22†8-K001-3961001/19/202210.3
10.23†8-K001-3961001/19/202210.4
21*X
23.123.1*X
31.131.1*X
31.231.2*X
32.1+X
32.2+X
188



Exhibit
No.
DescriptionIncluded with this Form 10-KIncorporated by Reference
FormFile No.Filing DateExhibit No.
101Interactive data files pursuant to Rule 405 of Regulation S-T: (i) the Consolidated Balance Sheets as of December 31, 20202021 and 2019,2020, (ii) the Consolidated Statements of Income for the years ended December 31, 2021, 2020 2019 and 20182019 (iii) the Consolidated Statements of Comprehensive Income for the years ended December 31, 2021, 2020 2019 and 2018,2019, (iv) the Consolidated Statements of Changes in Equity for the years ended December 31, 2021, 2020 2019 and 2018,2019, (v) the Consolidated Statements of Cash Flows for the years ended December 31, 2021, 2020 2019 and 2018,2019, and (vi) the Notes to the Consolidated Financial Statements.X
104Cover page interactive data file (formatted as inline XBRL with applicable taxonomy extension information) contained in Exhibit 101 to this report+.X
†    Management contract or compensatory plan, contract or arrangement
*    Filed herewith
+    Furnished herewith
(1)    Schedules to the Purchase & Sale Agreement have been omitted pursuant to Item 601(b)(2) of Regulation S-K. The registrant will furnish copies of any such schedules to the U.S. Securities and Exchange Commission upon request.
ITEM 16. FORM 10-K SUMMARY
None.
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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, the Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

EASTERN BANKSHARES, INC.
/s/ Robert F. Rivers
Robert F. Rivers
Chair and Chief Executive Officer
Date: March 29, 2021February 25, 2022
Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, this report has been signed below by the following persons on behalf of the Registrant and in the capacities and on the dates indicated.
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/s/ Robert F. RiversDirector, Chair and Chief Executive OfficerDate: March 29, 2021February 25, 2022
Robert F. Rivers(Principal Executive Officer)
/s/ James B. FitzgeraldChief Financial Officer and Chief Administrative OfficerDate: March 29, 2021February 25, 2022
James B. Fitzgerald(Principal Financial Officer)
/s/ David A. AhlquistPrincipal Accounting OfficerDate: March 29, 2021February 25, 2022
David A. Ahlquist
/s/ Richard C. BaneDirectorDate: March 29, 2021February 25, 2022
Richard C. Bane
/s/ Luis A. BorgenDirectorDate: March 29, 2021February 25, 2022
Luis A. Borgen
/s/ Joseph T. ChungDirectorDate: March 29, 2021February 25, 2022
Joseph T. Chung
/s/ Paul M. ConnollyDirectorDate: March 29, 2021February 25, 2022
Paul M. Connolly
/s/ Bari A. HarlamDirectorDate: March 29, 2021February 25, 2022
Bari A. Harlam
/s/ Diane S. HessanDirectorDate: March 29, 2021February 25, 2022
Diane S. Hessan
/s/ Richard E. HolbrookDirectorDate: March 29, 2021February 25, 2022
Richard E. Holbrook
/s/ Deborah C. JacksonDirectorDate: March 29, 2021February 25, 2022
Deborah C. Jackson
/s/ Peter K. MarkellDirectorDate: March 29, 2021February 25, 2022
Peter K. Markell
/s/ Greg A. ShellDirectorDate: March 29, 2021February 25, 2022
Greg A. Shell
/s/ Paul D. SpiessDirectorDate: March 29, 2021February 25, 2022
Paul D. Spiess
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