UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
_________________________
FORM 10-K
_________________________
_________________________
FORM 10-K
_________________________

(Mark One)
ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
SANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the fiscal year ended December 31, 20182021
OR


TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period fromto
 
Commission File Number:  001-37415
_________________________
Evolent Health, Inc.
(Exact name of registrant as specified in its charter)
_________________________
Delaware32-0454912
(State or other jurisdiction of

incorporation or organization)
(I.R.S. Employer

Identification No.)
800 N. Glebe Road,Suite 500 Arlington, Virginia,Arlington,Virginia22203
(Address of principal executive offices)(Zip Code)

(571) 389-6000
Registrant’s telephone number, including area code
_________________________

Securities registered pursuant to Section 12(b) of the Act:
Securities registered pursuant to section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Class A Common Stock of Evolent Health, Inc., par value $0.01 per shareEVHNew York Stock Exchange


Securities registered pursuant to section 12(g) of the Act: None


Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes S No ☐

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. Yes ☐ No S

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes S No ☐

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes S No ☐
Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K (§229.405 of this chapter) is not contained herein, and will not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K. ☒
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company.  See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company”company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.

Large accelerated filer S Accelerated filer ☐ Non-accelerated filer ☐ Smaller reporting company Emerging growth company

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13 (a) of the Exchange Act.




Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal control over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its audit report. S

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes No  S

The aggregate market value of the voting and non-voting common equity held by non-affiliates of the registrant (based on the closing price of the shares on the New York Stock Exchange on such date) as of the last business day of the registrant’s most recently completed second fiscal quarter was $1,451.6 million.$1.6 billion.

As of February 25, 2019,18, 2022, there were 79,375,84290,827,306 shares of the registrant’s Class A common stock outstanding and 3,190,301 shares of the registrant’s Class B common stock outstanding.





Documents Incorporated by Reference


Selected portions of the Proxy Statement for the Annual Meeting of Shareholders, scheduled forJune 11, 2019, have9, 2022, have been incorporated by reference into Part III of this Form 10-K to the extent stated herein. Such proxy statement will be filed with the Securities and Exchange Commission within 120 days of the registrant’s fiscal year ended December 31, 2018.2021.
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Evolent Health, Inc.
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Explanatory Note


In this Annual Report on 10-K, unless the context otherwise requires, “Evolent,” the “Company,” “we,” “our” and “us” refer to Evolent Health, Inc. and its consolidated subsidiaries. Evolent Health LLC, a subsidiary of Evolent Health, Inc. through which we conduct our operations, has owned all of our operating assets and substantially all of our business since inception. Evolent Health, Inc. is a holding company and its principal asset is all of the Class A common units of Evolent Health LLC.company.


As used in this Annual Report on Form 10-K:


“2021 Notes” means the $125.0 million aggregate principal amount 2.00% Convertible Senior Notes due 2021, issued by Evolent Health, Inc. in December 2016;
“2025 Notes” means the $172.5 million aggregate principal amount 1.50% Convertible Senior Notes due 2025, issued by Evolent Health, Inc. in October 2018;
“ACA” means the Patient Protection and Affordable Care Act;
“Accordion” means Accordion Health, Inc.;
“accountable care organizations,” or “ACOs,” means organizations of groups of doctors, hospitals and other health care providers which have come together voluntarily to provide coordinated care to their Medicare patients;
“Aldera” means Aldera Holdings, Inc.;
“ASU” means Accounting Standards Update;
“capitated arrangements” means health care payment arrangements whereby providers are paid a fixed amount of money per patient during a given period of time rather than on a per-service or per-procedure basis;
“CMS” means the Centers for Medicare and Medicaid Services;
“DGCL” means General Corporation Law of the State of Delaware;
“EMR” means electronic medical records;
“Evolent Health Holdings” means Evolent Health Holdings, Inc., the predecessor to Evolent Health, Inc.;
“EVH Passport” means Justify Holdings, Inc., a wholly-owned subsidiary of the Company;
“Evolent Care Partners” means Evolent Care Partners (“ECP”), a wholly-owned subsidiary of the Company;
“Exchange Act” means the Securities Exchange Act of 1934, as amended;
“FASB” means the Financial Accounting Standards Board;
“FFS” means fee-for-service;
“founders” means the Advisory Board Company (“The Advisory Board”), and the University of Pittsburgh Medical Center (“UPMC”);
“FTC” means the United States Federal Trade Commission;
“GAAP” means United States of America generally accepted accounting principles;
“GPAC” means Georgia Physicians for Accountable Care, LLC;
“health insurance exchanges” means organizations that provide a marketplace for individuals to purchase standardized and government regulated health insurance policies;
“HIPAA” means The Health Insurance Portability and Accountability Act;
“HITECH Act” means The Health Information Technology for Economic and Clinical Health Act;
“IPO” means our initial public offering of 13.2 million shares of our Class A common stock at a public offering price of $17.00 per share in June 2015;
“New Century Health” means NCIS Holdings, Inc.;, a wholly-owned subsidiary of the Company;
“NMHC” means New Mexico Health Connections;
“NOL” means net operating loss;
“Note” means notes to consolidated financial statements presented in “Part II – Item 8. Financial Statements and Supplementary Data;”
“NYSE” means the New York Stock Exchange;
“Offering Reorganization” means the reorganization undertaken in 2015 prior to our IPO where our predecessor, Evolent Health Holdings, Inc. merged with and into Evolent Health, Inc.;
“partners” means our customers, unless we indicate otherwise or the context otherwise implies;
Passport”performance-based” means University Health Care, Inc. d./b/a/ Passport Health Plan;risk-based contracts with our partners wherein Evolent assumes financial responsibility for the cost of care, which may range from upside and downside gain share to all, or substantially all, of the responsibility for the cost of care within a defined scope subject to Evolent management controls and contractual protections;
“pharmacy benefit management,” or “PBM,” means the administration of prescription drug programs, including developing and maintaining a list of medications that are approved to be prescribed, contracting with pharmacies, negotiating discounts and rebates with drug manufacturers and processing prescription drug claim payments;
“PMPM” means per member per month;
“population health” means an approach to health care that seeks to improve the health of an entire human population;
“Ptolemy Capital” means Ptolemy Capital, LLC;
“RAF” means risk-adjustment factor;
“RSUs” means restricted stock units;
“SEC” means the Securities and Exchange Commission;
“Securities Act” means the Securities Act of 1933, as amended;
“Series B Reorganization” means our reorganization undertaken in 2013 in connection with a round of equity financing;

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“third-party administration,” or “TPA,” means the processing of insurance claims or the administration of certain aspects of employee benefit plans for a separate entity;
“True Health” means True Health New Mexico, Inc., a previously wholly-owned subsidiary of Evolent Health, Inc.;
“TPG” means TPG Global, LLC and its affiliates including one or both of TPG Growth II BDH, LP and TPG Eagle Holdings, L.P.;
“TRA” means the Income Tax Receivables Agreement. See “Part II – Item 8. Financial Statements and Supplementary Data - Note 12”15” for further details of the Tax Receivables Agreement;
“UHC” means University Health Care, Inc d/b/a Passport Health Plan;
“UR” means utilization review;
“Valence Health” means Valence Health, Inc., excluding Cicerone Health Solutions, Inc.;

i


“value-based care” means a health care management strategy that is focused on high-quality and cost-effective care with the goals of promoting a healthy lifestyle, enhancing the patient experience and reducing preventable hospital admissions and emergency visits;
“VIE” means variable interest entities; and
Vestica”Vital Decisions” means Vestica Healthcare, LLC.Vital Decisions, LLC, a wholly-owned subsidiary of the Company.




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FORWARD-LOOKING STATEMENTS - CAUTIONARY LANGUAGE
 
Certain statements made in this report and in other written or oral statements made by us or on our behalf are “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995 (“PSLRA”). A forward-looking statement is a statement that is not a historical fact and, without limitation, includes any statement that may predict, forecast, indicate or imply future results, performance or achievements, and may contain words like: “believe,” “anticipate,” “expect,” “estimate,” “aim,” “predict,” “potential,” “continue,” “plan,” “project,” “will,” “should,” “shall,” “may,” “might” and other words or phrases with similar meaning in connection with a discussion of future operating or financial performance. In particular, these include statements relating to future actions, trends in our businesses, prospective services, future performance or financial results and the closing of pending transactions and the outcome of contingencies, such as legal proceedings. We claim the protection afforded by the safe harbor for forward-looking statements provided by the PSLRA.

These statements are only predictions based on our current expectations and projections about future events. Forward-looking statements involve risks and uncertainties that may cause actual results, level of activity, performance or achievements to differ materially from the results contained in the forward-looking statements. Risks and uncertainties that may cause actual results to vary materially, some of which are described within the forward-looking statements, include, among others:


the significant portion of revenue we derive from our largest partners, and the potential loss, non-renewal, termination or renegotiation of customer contracts;
uncertainty relating to expected future revenues from and our relationship or contract with our largest customer, Passport, including as a result of ongoing litigation pertaining to rate adjustments and Passport’s ability to remain solvent, which among other things could resultany significant partner, or multiple partners in significantly reduced fees or a significant customer loss in 2019;the aggregate;
the structural changeevolution in the market for health care in the United States;value-based care;
uncertainty in the health care regulatory framework, including the potential impact of policy changes;
uncertainty in the public exchange market;
the uncertain impact of CMS waivers to Medicaid rules and changes in membership and rates;
the uncertain impact the results of elections may have on health care laws and regulations;
our ability to effectively manage our growth, maintain an efficient cost structure;
our ability to offer new and innovative products and services;
risks related to completed and future acquisitions, investments, alliances and joint ventures, including the acquisition of assets from NMHC and the acquisitions of Valence Health, Aldera and New Century Health, which may be difficult to integrate, divert management resources, or result in unanticipated costs or dilute our stockholders;
our abilitythe financial benefits we expect to consummate opportunities in our pipeline;
receive as a result of the sale of certain risks and uncertainties associated with the acquisitionassets of assets from NMHC and the acquisitions of Valence Health, Aldera and New Century Health, including future revenues may be less than expected, the timing and extent of new lives expected to come onto the platform may not occur as expected and the expected results of EvolentPassport may not be impacted as anticipated;realized;
risks relating to our ability to maintain profitability for our and New Century Health’s performance-based contracts and products;
the growth and success of our partners, which is difficult to predict and is subject to factors outside of our control, including governmental funding reductions and other policy changes, enrollment numbers for our partner’spartners’ plans, (including in Florida), premium pricing reductions, selection bias in at-risk membership and the ability to control and, if necessary, reduce health care costs;
risks relating to our ability to maintain profitability for our total cost of care and New Century Health’s performance-based contracts and products, including capitation and risk-bearing contracts;
our ability to effectively manage our growth and maintain an efficient cost structure, and to successfully implement cost cutting measures;
the potential negative impact of the COVID-19 pandemic and other public health emergencies;
our ability to recover the significant upfront costs particularly in New Mexico;our partner relationships;
our ability to attract new partners and succesfullysuccessfully capture new growth opportunities;
the increasing number of risk-sharing arrangements we enter into with our partners;
our ability to recover the significant upfront costs in our partner relationships;
our ability to estimate the size of our target markets;
our ability to maintain and enhance our reputation and brand recognition;
consolidation in the health care industry;
competition which could limit our ability to maintain or expand market share within our industry;

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risks related to governmental payer audits and actions, including whistleblower claims;
our ability to partner with providers due to exclusivity provisions in our contracts;
restrictions and penalties as a result of privacy and data protection laws;
adequate protection of our intellectual property, including trademarks;
any alleged infringement, misappropriation or violation of third-party proprietary rights;
our use of “open source” software;
our ability to protect the confidentiality of our trade secrets, know-how and other proprietary information;
our reliance on third parties and licensed technologies;
our ability to use, disclose, de-identify or license data and to integrate third-party technologies;
data loss or corruption due to failures or errors in our systems and service disruptions at our data centers;
online security risks and breaches or failures of our security measures;
our reliance on Internet infrastructure, bandwidth providers, data center providers, other third parties and our own systems for providing servicesrelated to our users;offshore operations;
our reliance on third-party vendors to host and maintain our technology platform;
our ability to contain health care costs, implement increases in premium rates on a timely basis, maintain adequate reserves for policy benefits or maintain cost effective provider agreements;
the risk of a significant reduction in the enrollment in our health plan;
our ability to accurately underwrite performance-based contracts;
risks related to our offshore operations;
our dependency on our key personnel, and our ability to attract, hire, integrate and retain key personnel;
the riskimpact of potential futureadditional goodwill impairmentand intangible asset impairments on our results of operations;
our indebtedness, our ability to service our indebtedness, and our ability to obtain additional financing;
our ability to achieve profitability in the future;
the requirements of being a public company;
our adjusted results may not be representative of our future performance;
the risk of potential future litigation;
the impact of changeslitigation, including the ongoing class action lawsuit;
material weaknesses in accounting principlesthe future may impact our ability to conclude that our internal control over financial reporting is not effective and guidancewe may be unable to produce timely and accurate financial statements;
restrictions and penalties as a result of privacy and data protection laws;
data loss or corruption due to failures or errors in our systems and service disruptions at our data centers;
restrictions and penalties as a result of privacy and data protection laws;
adequate protection of our intellectual property, including trademarks;
any alleged infringement, misappropriation or violation of third-party proprietary rights;
our use of “open source” software;
our ability to protect the confidentiality of our trade secrets, know-how and other proprietary information;
our reliance on third parties and licensed technologies;

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our reported results;ability to use, disclose, de-identify or license data and to integrate third-party technologies;
our holding company structurereliance on Internet infrastructure, bandwidth providers, data center providers, other third parties and dependenceour own systems for providing services to our partners;
our reliance on distributions from Evolent Health LLC;third-party vendors to host and maintain our technology platform;
our obligations to make payments to certain of our pre-IPO investors for certain tax benefits we may claim in the future;
our ability to utilize benefits under the tax receivables agreement described herein;
our ability to realize all or a portion of the tax benefits that we currently expect to result from past and future exchanges of Class B common units of Evolent Health LLC for our Class A common stock, and to utilize certain tax attributes of Evolent Health Holdings and an affiliate of TPG;
distributions that Evolent Health LLC will be required to make to us and to the other members of Evolent Health LLC;
our obligations to make payments under the tax receivables agreement that may be accelerated or may exceed the tax benefits we realize;
different interests among our pre-IPO investors, or between us and our pre-IPO investors;
the terms of agreements between us and certain of our pre-IPO investors;
the conditional conversion featurefeatures of the 2024 and 2025 Notes,convertible notes, which, if triggered, could require us to settle the 2024 or 2025 Notesconvertible notes in cash;
the impact of the accounting method for convertible debt securities that may be settled in cash;
the potential volatility of our Class A common stock price;
the potential impact of our securities class action litigation;
the potential decline of our Class A common stock price if a substantial number of shares are sold or become available for sale or if a large number of Class B common units are exchanged for shares of Class A common stock;sale;
provisions in our second amended and restated certificate of incorporation and secondthird amended and restated by-laws and provisions of Delaware law that discourage or prevent strategic transactions, including a takeover of us;
the ability of certain of our investors to compete with us without restrictions;
provisions in our second amended and restated certificate of incorporation which could limit our stockholders’ ability to obtain a favorable judicial forum for disputes with us or our directors, officers or employees; and
our intention not to pay cash dividends on our Class A common stock;stock.
our ability to maintain effective internal control over financial reporting;
our expectations regarding the additional management attention and costs that will be required as we have transitioned from an “emerging growth company” to a “large accelerated filer”; and
our lack of public company operating experience.


The risks included here are not exhaustive. Although we believe the expectations reflected in the forward-looking statements are reasonable, we cannot guarantee future results, level of activity, performance or achievements. More information on potential factors that could affect our businesses and financial performance is included in “Forward Looking Statements - Cautionary Language,” “Risk Factors” and “Management’s Discussion and Analysis of Financial Condition and Results of Operations” or similarly captioned sections of this Annual Report and the other period and current filings we make from time to time with the SEC. Moreover, we operate in a rapidly changing and competitive environment. New risk factors emerge from time to time, and it is not possible for management to predict all such risk factors.

iii






Further, it is not possible to assess the effect of all risk factors on our businesses or the extent to which any factor, or combination of factors, may cause actual results to differ materially from those contained in any forward-looking statements. Given these risks and uncertainties, investors should not place undue reliance on forward-looking statements as a prediction of actual results. In addition, we disclaim anyundertake no obligation to publicly update any forward-looking statements to reflect events or circumstances that occur after the date of this report.


Market Data and Industry Forecasts and Projections


We use market data and industry forecasts and projections throughout this Annual Report on Form 10-K, and in particular in “Part I - Item 1. - Business.” We have obtained the market data from certain publicly available sources of information, including publicly available independent industry publications and other third-party sources. Unless otherwise indicated, statements in this Annual Report on Form 10-K concerning our industry and the markets in which we operate, including our general expectations and competitive position, business opportunity and market size, growth and share, are based on information from independent industry organizations and other third-party sources (including industry publications, surveys and forecasts), data from our internal research and management estimates. We believe the data that third parties have compiled is reliable, but we have not independently verified the accuracy of this information and there is no assurance that any of the forecasted amounts will be achieved. Any forecasts are based on data (including third-party data), models and experience of various professionals and are based on various assumptions, all of which are subject to change without notice. While we are not aware of any misstatements regarding the industry data presented herein, forecasts, assumptions, expectations, beliefs, estimates and projections involve risks and uncertainties and are subject to change based on various factors, including those described under the heading “Forward-Looking Statements - Cautionary Language” and in “Part I - Item IA.1A. Risk Factors.”



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PART I - FINANCIAL INFORMATION


Item 1. Business


Company OverviewMarket Opportunity


We are a market leader in the new era of healthvalue-based care, delivery and payment, in which leading health systems and physician organizations, which we refer to as providers, as well as health plans, which we refer to as payers, are taking on increasingmoving their business models from traditional fee-for-service (“FFS”) reimbursement to an increasingly integrated clinical and financial responsibility for the populations they serve.populations. We provide integrated, technology-enabled servicesrefer to our national network of leading health systems, physician organizationsprovider and national and regional payers across Medicare, Medicaid and commercial markets. By partnering with providers to accelerate their path to value-based care, we enable our provider partners to expand their market opportunity, diversify their revenue streams, grow market share and improve the quality of the care they provide.

We believe we are pioneers in enabling health systems to succeed in value-based payment models. We were founded in 2011 by members of our management team, UPMC, an integrated delivery system based in Pittsburgh, Pennsylvania, and The Advisory Board, to enable providers to pursue a value-based business model and evolve their competitive position and market opportunity.payer customers as partners. We consider value-basedthis integration of health care delivery and financial responsibility with the aim of lowering cost, enhancing quality, and improving satisfaction, to be the necessary convergencecore of health care payment and delivery.value-based care. We believe the pace of this convergenceintegration is accelerating, driven by price pressure in traditional FFS health care, a market environment that is incentivizing value-based care models, growth in consumer-focused insurance programs, such as Medicare Advantage and innovation in data and technology.

The U.S. health care market was $4.1 trillion in spending during 2020, with approximately 20% of payments tied to performance or value-based care models. We believe the shift to value-based care is accelerating, driven by price pressure in traditional FFS health care, a policy and market environment that is incentivizing value-based care models and innovation in data and technology. We believe that the transition to value-based care is impacting the business models of both providers and payers in all segments of the market, including Medicare, Medicaid, and Commercial lines of business.

We believe there is a significant opportunity to improve the cost and quality of care by realigning the business between payers and providers. Providers are positionedwell-positioned to lead this transition to value-based care because of their control over large portions of health care delivery costs, their primary position with consumers, and their strong local brand.brands. Providers operating successfully in value-based arrangements can diversify their revenue streams, capture superior economics, and improve the quality of care they provide.


We also believe payers who successfully evolve their business model from that the transitionof FFS reimbursement towards value-based care can gain meaningful competitive advantages. Payers who successfully integrate care delivery and financing with providers stand to gain market advantage as medical expenses for their populations are lowered while quality of care is also improved.

The transformation of provider and payer business models from FFS to value-based care is impacting the business model of both providers and payers and is impacting the reimbursement and delivery of care in all segments of the market, including Medicare, Medicaid and commercial markets. For providers, the transformation of the business model will require a set of core capabilities, includingrequires infrastructure that performs two functions: (i) the ability to aggregatecreate clinical value, which is typically defined as lowering the cost of care while maintaining or improving quality, that is superior to FFS, and understand disparate(ii) an administrative platform on which to operate the value-based business. In addition to this infrastructure, we believe that participants in value-based arrangements also need sustainable contractual mechanisms to enable each party to capture clinical value that is created and financial data, standardizesufficient lives in value-based arrangements to provide a return on infrastructure investments.

Our Business

Our History

Evolent was founded in 2011 by members of our management team, UPMC, an integrated delivery system in Pittsburgh, Pennsylvania, and integrate technologyThe Advisory Board Company, to enable providers to pursue a value-based business model and evolve their competitive position and market opportunity. Since that time, we have grown both organically and through acquisitions. On February 1, 2016, the Company entered into care processes, managea strategic alliance with UHC. In October 2016, we acquired Valence Health. Valence Health, based in Chicago, Illinois, was founded in 1996 and provides TPA services, value-based administration, population health and buildadvisory services with a financial and administrative infrastructure that capitalizesparticular focus on the clinicalMedicaid and financial value it delivers. To that end, we provide an end-to-end, built-for-purpose, technology-enabled platformpediatric markets. On November 1, 2016, the Company completed the acquisition of Aldera, a key vendor and the primary software provider for providers to transition their organization and business model to succeed in value-based payment models. To succeed under value-based care reimbursement, payers are under increasing pressure to manage high cost complex patient populations. We offer technology-enabled services to address these populations.

As of December 31,the Valence Health TPA platform. In January 2018, we had contractual relationships with over 35 operating partners. A significant portion of our revenue is concentrated withacquired a single partner, Passport, which comprised 17.5% of our consolidated revenue for 2018. Recent changescommercial health plan in the way the state of Kentucky distributes federal Medicaid benefits have had a significant negative impactNew Mexico that focuses on Passport. See “Risk factors- Recent rate changes in Kentucky have negatively impacted Passport, our largest partner in terms of revenue for 2018,small and could significantly harm our business, financial condition and results of operations” for additional information. As of December 31, 2018, our average contractual relationship with our operating partners was approximately 5.6 years. We believe our Services business model provides strong visibility and aligns our partners’ incentives with our own. We capture value through a variety of value-based payment arrangements and, in certain circumstances, participate alongside our partners in risk-sharing arrangements. A large portion of our Services revenue is derived from our multi-year contracts, which are linked to the number of members that our partners are managing under a value-based care arrangement. This variable pricing model depends on the population being served as well as the number of services and technology applications that our partners utilize to advance their value-based care strategies and the number of members they are able to attract over time. We participate alongside our partners in risk-sharing arrangements whereby we share in a portion of the upside and downside performance of the value strategy. We expect to grow with current partners as they increase membership in their existing value-based programs, through expanding the number of services we provide to our existing partners, by adding new partners and by capturing value through risk-sharing arrangements and co-ownership.

We believe we are in the early stages of capitalizing on these aligned operating partnerships. We believe our health system partners’ current value-based care arrangements represent a small portion of the health system’s total revenue each year. We believe the proportion of value-based care related revenues to total health system revenues will continue to grow, driven by continued price pressure in FFS, new government payment programs, growth in consumer-focused insurance programs, such as Medicare Advantage and managed Medicaid, and innovation in data and technology. Our Services business model benefits from scale, as we leverage our purpose-built technology-enabled solutions and centralized resources in conjunction with the growth of our partners’ membership base. While our absolute investment in our centralized resources and technologies will increase over time, we expect it will decrease as a percentage of revenue as we are able to scale this investment across a broader group of partners.

businesses, True Health. In October 2018, we acquired New Century Health, a national population health leader in managing specialty care for Medicare, commercial and Medicaid members under performance-based arrangements, focused primarily on oncology and cardiovascular care. In January 2018,October 2021, we acquired Vital Decisions, a commercialleading provider of technology-enabled advance care planning services.

On January 11, 2021, Evolent Health LLC, EH Holdings and True Health, each wholly owned subsidiaries of the Company, entered into a Stock Purchase Agreement (the “True Health SPA”) with Bright Health Management, Inc. (“Bright HealthCare”), pursuant to which EH Holdings agreed to sell all of its equity interests in True Health to Bright HealthCare. Closing of the transactions contemplated by the True Health SPA occurred on March 31, 2021 (the “True Health Closing”) and the Company has had no continuing involvement with True Health subsequent to the closing except a pre-existing services agreement for claims processing and other health plan administrative functions.

1


As of the first quarter of 2021, the Company determined that True Health met the discontinued operations criteria and as such, True Health assets and liabilities as of December 31, 2020, and the results of operations for the years ended December 31, 2021, 2020 and 2019 are not included in New Mexico that focusescontinuing operations in the consolidated financial statements.
The Company made organizational changes, including re-evaluating its reportable segments, as a result of the entry into the agreement to sell True Health on small and large businesses, True Health.

We manage ourJanuary 11, 2021. Effective during the first quarter of 2021, the Company manages its operations and allocateallocates resources across two reportable segments as follows:

Evolent Health Services, which houses our administrative simplification solution and certain supporting population health infrastructure; and
Clinical Solutions, which includes our specialty care management and physician-oriented total cost of care solutions, along with the New Century Health, Vital Decisions and Evolent Care Partners brands.

Evolent Health Services Overview

Our Evolent Health Services segment andincludes our True Health segment.


Our Market Opportunity

For 2018, health care spending in the United States was projected to be approximately $3.5 trillion. The U.S. health care system is undergoing a shift to a value-based care delivery and reimbursement model. While there is not a universally agreed-upon definition of value-based care, we estimate that more than 50% of health care payments were paid through value-based care programs in 2018. This estimate is based on goals set by CMS, as well as statements made by the large health care insurers. Furthermore, we believe that there will be an increasing level of risk-transfer between payers and providers inintegrated value based care reimbursement. This was evident in CMS’s “Pathways to Success” program launched in late 2018, which over time, will require ACOs to absorb the financial consequences of cost overruns within Medicare Shared Savings Programs. Our technology-enabled solutions allow providers and payers to capitalize on this transition, which we believe will position us to continue to be at the forefront of the transformation to value-based care.

Our Solutions

Services

Our Services segment includes three types of servicesplatform designed to help our partnerscustomers manage and administer patient health in a more cost-effective manner: (1)manner. Upon the acquisitions in 2016 of Valence Health and Aldera, we have invested to upgrade the platform and integrate it with Identifi® and our clinical solutions to create an integrated value-based care services, (2) specialty care management services and (3)platform.

Our comprehensive health plan administration services. Our partners engage usservices help regional and national payers and providers assemble the infrastructure required to provide one typeoperate, manage and capitalize on a variety of service, or multiple types of services, depending on specific needs.

Value-based care services

Core elements of our value-based care services include: (1) Identifi®, our proprietary technology system that aggregates and analyzes data, manages care workflows and engages patients, (2) population health performance, which supports the delivery of patient-centric cost effective care, (3) delivery network alignment, comprising the development of high performance delivery networks and (4) integrated cost and revenue management solutions including PBM and patient risk scoring.

We integrate change management processes and ongoing physician-led transformation into all value-based services to build engagement, integration and alignment within our partners to successfully deliver value-based care and sustain performance. We have standardized the processes described below and are able to leverage our expertise across our entire partner base. Through the technological and clinical integration, we achieve, our solutions are delivered as engrained components of our partners’ core operations rather than as add-on solutions.

Identifi®

Identifi® is our proprietary technology system that aggregates and analyzes data, manages care workflows and engages patients. Identifi® links our processes with those of our provider partners and other third parties to create a connected clinical delivery ecosystem, stratify patient populations, standardize clinical work flows and enable high-quality, cost-effective care. The configurable nature and broad capabilities of Identifi® help enhance the benefits our partners receive from our value-based care services and increase the effectiveness of our partners’ existing technology architecture. Highlights of the capabilities of Identifi® include the following:

Data and integration services: Data from disparate sources, such as EMRs, and lab and pharmacy data, is collected, assembled, integrated and maintained to provide health care professionals with a holistic view of the patient.
Clinical and business content: Clinical and business content is applied to the integrated data to create actionable information to optimize clinical and financial performance.
EMR integration: Data and clinical insights from Identifi® are fed back into partner EMRs to improve both provider and patient satisfaction, create workflow efficiencies, promote clinical documentation and coding and provide clinical support at the point-of-care.
Applications: A suite of cloud-based applications manages the clinical, financial and operational aspects of the value-based model. Our applications are individually purchased and scale with the clinical, financial and administrative needsmanagement services, such as health plan services, risk management, analytics and reporting and leadership and management. The economic model of our provider partners. As additional capabilities are requiredthis solution is primarily fee-based with defined service-level agreements around key operating metrics. The services provided by our partners, they are often deployed as applications through Identifi®.
Evolent Health Services include:



Population Health Performance

Populationplan services: Health Performanceplan services is an integrateda comprehensive suite of technology-enabled solutions that supports the delivery of quality care in an environment where a provider’s need to manage health has significantly expanded. These solutions include:

Clinical programs: Care processesservices including third-party administration, enrollment and ongoing clinical innovation that enables providers to target the right intervention at the right time for a given patient.
Specialized care team: Multi-disciplinary team that is deployed telephonically from a centralized location or throughout a local market to operate clinical programs, engage patientsbilling support, medical and utilization management, third-party payment and program integrity support physicians.
Patient engagement: Integrated technologies and processes that enable outreach to engage patients in their own care process.
Quality and risk coding: Engagement of physicians to identify opportunities to close gaps in care and improve clinical documentation efforts.

Delivery Network Alignment

We help our partners build the capabilities that are required to develop and maintain a coordinated and financially-aligned provider network that can deliver high-quality care necessary for value-based contracts. These capabilities include:

High-performance network:  Supporting the capabilities needed to build, maintain and optimize provider- and clinically-integrated networks.
Value compensation models: Developing and supporting physician incentive payment programs that are linked to quality outcomes, payer shared savings arrangements andcontracting services. Other health plan performance.
related services include sales and marketing, product development, actuarial, and regulatory and compliance.
Integrated specialty partnerships: Supporting the technology-enabled strategies, analytics and staff needed to optimize network referral patterns.

Integrated Cost and Revenue Management Solutions

We seek to integrate traditional cost and revenue management solutions such as PBM, and risk adjustment to achieve greater adoption and performance than traditional payer-led models.

Pharmacy benefit management: management: Our team of professionals support the prescription drug component of providers’ plan offerings and bring national buying power and dedicated resources that are tightly integrated with the care delivery model. Differentiated from what we consider to be traditional PBMs, our solution is integrated into patient care and engages population health levers including generic utilization, provider management, and utilization management to reduce unit pharmacy costs.
Risk adjustment: management:Our provider-led risk adjustment solution leveragesmanagement services provide the capabilities needed to successfully manage risk for payers, including analysis, data and operational integration with payer processes, and ongoing performance management.
Analytics and reporting: Our analytics and reporting services provide the ongoing and ad hoc analytic teams and reports required to measure, inform and improve performance, including population health analytics, market analytics, network evaluation, staffing models, physician effectiveness, clinical delivery optimization and patient engagement.
Leadership and management: Our local and national talent assist our partners in effectively managing the performance of their value-based operations.

Identifi® is our proprietary technology system that aggregates and analyzes data, manages care workflows and engages patients. Identifi® links our processes with those of our partners and other third parties to create a connected clinical delivery ecosystem, stratify patient populations, standardize clinical work flows and enable high-quality, cost-effective care. The configurable nature and broad capabilities of Identifi® help enhance the benefits our partners receive from our services and integratesincrease the effectiveness of our partners’ existing technology architecture. Highlights of the capabilities of Identifi® include the following:

Data and integration services: Data from disparate sources, such as EMRs, and lab and pharmacy data, is collected, assembled, integrated and maintained to provide health care professionals with partners’a holistic view of the patient.
Clinical and business content: Clinical and business content is applied to the integrated data to create actionable information to optimize clinical and financial performance.
EMR integration: Data and clinical insights from Identifi® are fed back into partner EMRs to minimize disruption toimprove both provider and patient satisfaction, create workflow efficiencies, promote clinical documentation and coding and provide clinical support at the physician practicepoint-of-care.
Applications: A suite of cloud-based applications manages the clinical, financial and maximize physician engagement.operational aspects of the value-based model. Our prospective and retrospective risk adjustment offerings utilize comprehensive data sources to capture medical history and sophisticated analytics and workflow toolsapplications scale with the aimclinical, financial and administrative needs of increasing the accuracy and efficiency of retrieval and documentation. We believe thatour provider
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partners. As additional capabilities are required by our partners, they are often deployed as applications through better provider engagement and intelligent use of data, our integrated model drives more accurate documentation of patient acuity, which optimizes reimbursement and improves the quality of care.
Identifi®.


SpecialtyClinical Solutions

Our Clinical Solutions segment has two primary solutions: (i) specialty care management services, and (ii) total cost of care management. From time to time, we package our solutions under various go-to-market brand names to create product differentiation. Our partners may engage us to provide one type of solution, or multiple types of solutions, depending on specific needs.


On October 1,Core elements of our total cost of care management services include: (i) population health performance, which supports the delivery of patient-centric cost effective care and (ii) delivery network alignment, comprising the development of high performance delivery networks. Our total cost of care solution focuses on primary care providers, who serve as the primary point of contact for populations accessing medical care.

Our specialty care management services support a broad range of specialty care delivery stakeholders during their transition from fee-for-service to value-based care, independent of their stage of maturation and specific market dynamics. We focus on the oncology and cardiology markets with the objective of helping providers and payers deliver higher quality, more affordable care and we provide comprehensive quality management for oncology and cardiology patients from diagnosis through advance care planning services.

Specialty Care Management Services Solution

The foundation for our specialty care management services solution was derived through our acquisition in 2018 we acquiredof New Century Health, a national population health leader in managing specialty care for Medicare, commercial and Medicaid members under performance-based and administrativetechnology and services arrangements. Since then, we have continued to invest in the solution to broaden, deepen, and scale its capabilities. We have invested in internal capabilities as well as the acquisition of assets that expand our ability to provide more value for our clients and align with the evolution of our strategic approach to Clinical Solutions. For example, on October 1, 2021, we completed the acquisition of Vital Decisions, a leading provider of technology-enabled advance care planning services. The addition of Vital Decisions' specialized patient engagement services is intended to help enhance our solutions impact within our specialty care management services solution by improving patient care quality and by adding capabilities in patient engagement, telehealth and end-of-life management.

Since its founding in 2002, New Century Health has focused on the oncology and cardiology markets, and usingwhich are the two largest specialties in Medicare Advantage by total expenditures. Using clinical data analytics, predictive modeling and decision support tools, New Century Health has developed proprietary clinical pathways in these markets. Managed through its proprietary specialty care management platform, New Century Health combines high performance networks of specialists and enhanced clinical pathways to deliver higher quality and more affordable care, which we consider to be hallmarks of value-based care, to patients, providers and payers. To date,Historically, New Century hasHealth focused on the Medicare market and offers performance basedoffered performance-based contracts, as well ASOas technology and services arrangements, primarily to payers in the Medicare HMO segment of the overall Medicare market. More recently, New Century Health has entered into performance-based contracts with Medicaid health plans.


New Century Health provides a differentiated approach designed to meet market challenges based on (i) networks of high-performance providers, (ii) design of evidence-based clinical pathways and (iii) leveraging our proprietary specialty care management technology.



(i)High performance provider networks


We develop high-performance provider networks with tools, capabilities and incentives to align and support physicians. We develop and manage comprehensive specialty networks, provide physician engagement and support and identify provider financial incentive alignment. Key features include:


Direct contracts with specialists facilitatesfacilitate ease of care.
Comprehensive specialty networks include multiple downstream subspecialists.
Incentivizes financial payment for quality and cost efficient utilization.
Minimizes “buy and bill” incentives through shared savings methodologies.
Dedicated provider operations provide staff to support practices.
Clinical response team provides clinical education on-site to practice staff.
Dedicated central call center facilitates referrals and helps to resolve claims issues.
EstablishedProvides established system of ongoing provider education and training.
Increases the frequency of utilization and value of advance care planning.

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(ii)Design evidence-based clinical pathways


We design high-quality evidence-based clinical pathways to drive provider behavior towards improved quality of care at a lower cost. The transparent pathway development process for our specialty population health focal areas, oncology and cardiology, is designed to achieve the following objectives:


Reduce unnecessary clinical variation.
Support physician clinical decision making of evidence-based therapies.
Increase patient engagement.
Facilitate total cost-of-care management.


Our clinical pathways are based on national guidelines with independent scientific advisory boards, in-house clinical expertise with original publications and presentations at national congress. We employ a collaborative review process that is not based on denials, which includes customized clinical review based on tier 1-5 drugs and proactive monitoring response to therapy. We employ quality metrics and clinical benchmarking to continually improve our pathways. We incentivize financial payment for quality by minimizing “buy and bill” incentives and through a shared savings methodology.


(iii)Leverage proprietary specialty care management technology


We leverage a custom specialty care management workflow platform, CareProTM, to provide clinical decision support and manage providers to high-quality care, while aiming to achieve significant cost savings. Our technology consists of a clinical decision support portal that provides oversight of individual treatment plans for pathway adherence. Our platform integrates clinical analytics and protocols, pharmacy management, physician engagement, network management and claims payment to drive improved outcomes for partners. Key attributes include:


Decision support portal delivers specialty specific clinical experience based on assigned roles (e.g., cardiologist vs. oncologist).
Custom-built rules engine allows flexibility for multiple specialties and automated decisions based on clinical relevance, considering, for example, rigor levels based on specified payers and providers.
Workflow capability facilitates a seamless collaboration within and across organizations, connecting payers and clearing houses for systematic data exchange.
Nurse triagesystem leverages proprietary technology infrastructure.
Overall flexibility enables a new business launch of existing specialty within 60 days.

Total Cost of Care Management Solution

Our total cost of care management solution was developed based on the intellectual property contributions of UPMC at our founding. Since then, we have continued to invest in the solution to broaden, deepen and scale its capabilities.

Our total cost of care management solution enables providers to manage populations they may be accountable for under value-based contracts with payers or ACO contracts with CMS. This solution seeks to reduce the total cost of care for a given population by identifying and managing high-cost patients with targeted interventions managed and coordinated through primary care physicians. The economic model of our total cost of care management solution is primarily performance-based, which we believe enhances our ability to influence provider behavior by aligning our incentives with our partners. We use, and may continue to use, different go-to-market brand names for various solution packages, depending on the markets we seek to address. These go-to-market brand names include: (i) Value Based Services, wherein we support primarily health systems in their value-based operations, and (ii) Evolent Care Partners, wherein we offer physicians the opportunity to join Evolent’s proprietary payer contracting vehicles, scaled risk pools, and operating model.

We refer to the offerings within this solution as value-based care services. Core elements of our value-based care services include: (i) population health performance, which supports the delivery of patient-centric cost effective care and (ii) delivery network alignment, comprising the development of high performance delivery networks. We integrate change management processes and ongoing physician-led transformation into all value-based services to build engagement, integration and alignment within our partners to successfully deliver value-based care and sustain performance. We have standardized the processes described below and are able to leverage our expertise across our partner base. Through the technological and clinical integration we achieve, our solutions are delivered as engrained components of our partners’ core operations rather than as add-on solutions.
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Comprehensive(i)Population Health Performance

Population Health Performance is an integrated suite of technology-enabled solutions that supports the delivery of quality care in an environment where a provider’s need to manage health plan administration serviceshas significantly expanded. These solutions include:


Clinical programs: Care processes and ongoing clinical innovation that enables providers to target the right intervention at the right time for a given patient.
Specialized care team: Multi-disciplinary team that is deployed telephonically from a centralized location or throughout a local market to operate clinical programs, engage patients and support physicians.
Patient engagement: Integrated technologies and processes that enable outreach to engage patients in their own care process.
Quality and risk coding: Engagement of physicians to identify opportunities to close gaps in care and improve clinical documentation efforts.

(ii)Delivery Network Alignment

We help providers assembleour partners build the complete infrastructurecapabilities that are required to operate, managedevelop and capitalize onmaintain a variety of financialcoordinated and administrative management services. These services include:

Health plan services: A comprehensive suite of services including third-party administration, enrollment and billing support, medical and utilization management, third-party payment and program integrity support andfinancially-aligned provider network contracting services. Other health plan related services include sales and marketing, product development, actuarial, and regulatory and compliance.
that can deliver high-quality care necessary for value-based contracts. These capabilities include:

Risk managementHigh-performance network: The Supporting the capabilities needed to successfully manage risk from payers, including analysis, databuild, maintain and operational integration withoptimize provider- and clinically-integrated networks.
Value compensation models: Developing and supporting physician incentive payment programs that are linked to quality outcomes, payer processes, and ongoing performance management.
Analytics and reporting: The ongoing and ad hoc analytic teams and reports required to measure, inform and improve performance, including population health analytics, market analytics, network evaluation, staffing models, physician effectiveness, clinical delivery optimization and patient engagement.
Leadership and management: Our local and national talent assist our partners in effectively managing the performance of their value-based operations.

True Health

True Health is a physician-led health plan in New Mexico available through the commercial market for employer-sponsored health coverage. On January 2, 2018, Evolent acquired certain assets from New Mexico Health Connections-one of the first Consumer Operated and Oriented Plans established following the implementation of the ACA-including a commercial planshared savings arrangements and health plan management services organization. The acquired assets were contributedperformance.
Integrated specialty partnerships: Supporting the technology-enabled strategies, analytics and staff needed to a new entity, True Health New Mexico, Inc., a wholly-owned subsidiaryoptimize network referral patterns.

Sources of Evolent.  Revenue


The core elementsmajority of True Health include:

A statewide network our revenue is derived from recurring multi-year contracts, which we refer to as platform and operations. Platform and operations services accounted for 98.8%, 98.7% and 97.8% of primary careour consolidated revenue for the years ended December 31, 2021, 2020 and specialty providers,2019, respectively. We believe the recurring, multi-year nature of our platform and operations contracts enables us to have strong visibility into future revenue. The amount of revenue in a given platform and operations contract is typically driven by: (i) the number of members that Evolent is contracted to manage, (ii) the population types being served (e.g., Medicare, Medicaid, Commercial), and (iii) the depth and breadth of the services and technology applications that our partners utilize from us. In situations involving clinical solutions, we typically elect to: (iv) participate alongside or co-own risk-sharing arrangements with an emphasis on primary care coordination.
Extensive care managementour partners whereby we share in a portion of the upside and prevention capabilities leveraging diagnosticdownside clinical performance, or by owning a portion of the underwriting results through capitation. We believe performance-based contracts align our partners’ incentives with our own and actuarial analysisenables us to drive care and health metrics.
Focus on community partnerships, both medical and socioeconomic, to improve individual and population health status and promote trusted collaborations with clinicians in facilitating access to care and working through insurance issues.
Advanced analytics aim to avoid costly interventions and complicationscapture greater value from our contracts. We believe we are in the future by focusingearly stages of capitalizing on preventative care.
these aligned operating partnerships. We believe the current value-based care arrangements of our payer and provider partners represent a relatively small portion of their overall total opportunity.

Our True Health segment derivesbusiness model benefits from scale, as we leverage our purpose-built technology-enabled solutions and centralized resources in conjunction with the growth of our partners’ membership base. While our absolute investment in our centralized resources and technologies may increase over time, we expect it will decrease as a percentage of revenue from premiums earned overas we are able to scale this investment across a broader group of partners. We expect to grow with current partners as they increase membership in their existing operations, through expanding the termsnumber of services we provide to our existing partners, by adding new partners and by capturing value through risk-sharing arrangements.

The other portion of our revenue, which we call transformation, is typically composed of implementation services associated with our recurring revenue relationships. Due to the related insurance policies. Asnature of recurring multi-year contracts, as we have added additional partners, transformation revenue has decreased to approximately 1% of total revenues for the year ended December 31, 2018, True2021.

Significant Activities

On August 2, 2021, Evolent Health served approximately 17,000 members, consisting principallyLLC and EV Thunder Merger Sub, LLC, each wholly owned subsidiaries of large group and off-exchange small group members. True Health provides an opportunity for us to leverage our Services offerings to support True Health and transform the health plan into a value-based provider-centric model of care.

True Health continues to share a physician network with NMHC. Because of the shared physician network and the enhanced terms that we derive through the combined membership of the two health plans, we believe we have a strategic rationale for providing support to NMHC. To that end, during the fourth quarter of 2017, we entered into a 15-month, $10.0 million capital-only reinsurance agreement with NMHC, expiring on December 31, 2018. The purpose of the capital-only reinsurance was to provide balance sheet support to NMHC. There was no uncertainty to the outcome of the arrangement as there was no transfer of underwriting risk to Evolent or True Health, and neither Evolent nor True Health was at risk for any cash payments on behalf of NMHC. As a result, this arrangement did not qualify for reinsurance accounting and we recorded the fees received under the deposit-only reinsurance agreement as non-operating income on our Consolidated Statements of Operations and Comprehensive Income (Loss).

During the fourth quarter of 2018, the Company terminated its prior reinsurance agreement with NMHC and entered into an updated 15-month quota-share reinsurance agreement with NMHC (“Reinsurance Agreement”). As a result of certain changes in terms as compared to the prior reinsurance agreement, the Reinsurance Agreement qualified for reinsurance accounting due to the deemed risk transfer and, as such, the Company began recording the full amount of the gross reinsurance premiums and claims assumed by the Company on its Consolidated Statements of Operations and Comprehensive Income (Loss) from the legal effective date of the Reinsurance Agreement. Under the terms of the Reinsurance Agreement, NMHC will cede 90% of its gross premiums to the Company, and the Company will indemnify NMHCentered into a definitive agreement for 90% of its claims liability. The maximum amount of insurance risk to the Company to acquire Vital Decisions. On October 1, 2021, we consummated the acquisition of Vital Decisions for $46.5 million in cash and the issuance of 1.8 million shares of Class A common stock. Vital Decisions reports into Evolent’s specialty care management offering, New Century Health, and is capped at 105% of premiums ceded toconsolidated into the Company by NMHC. Refer to “Part II - Item 8. Financial Statements and Supplementary Data - Note 9” for additional discussion regarding the Reinsurance Agreement.Company’s Clinical Solutions segment.

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Competitive Strengths


We believe we are well-positioned to benefit from the transformations occurring in health care payment and delivery described above. We believe this environment that rewards the better use of information to drive patient outcomes aligns with our business model, recent investments and other competitive strengths.


Early Innovator


We believe we are an innovator in the delivery of a comprehensive value-based care solutions. We were founded in 2011, ahead of the implementation of the ACA and before the rapid expansion of programs, such as Medicare ACOs or Medicare Bundled Payment Initiatives. Since our inception, we have invested a significant amount in expanding our offerings.


Differentiated Offering in High Cost Oncology and Cardiology Markets

Cardiovascular disease and cancer accounted for approximately 15% of total U.S. health expenditures in 2016 to 2017. One of the major cost drivers is spending on oncology drugs which rose 60% from $45 billion in 2016 to $72 billion in 2020. We offer a comprehensive performance based solution that we believe delivers meaningful savings to customers relative to historical spend while at the same time improving the quality of care. Our specialty care management solution covered approximately 18.4 million lives in Medicare, Medicaid and Commercial markets through our Performance suite and New Century Health Technology and Services suite as of December 31, 2021 and we believe our solution is one of the most comprehensive in the market today.

Comprehensive End-to-End Solutions


We provide end-to-end, built-for-purpose, technology-enabled solutions for our partners to succeed in value-based payment models. We believe that offering comprehensive and integrated solutions which bring together population health management along with financialclinical and administrative management allows payers and providers to accelerate their path to adoption of value-based care.



Depth of Market Experience


With experience across Medicare, Medicaid and commercial markets, our depth and variety of expertise allows us to serve a variety of customer types in the broad health care marketplace including health systems, providers, physicians, health plans, ACOs, delegated arrangements and other payers.


Integrated Proprietary Technology


Our integrated proprietary technology, Identifi®, allows us to deliver a connected delivery ecosystem, implement replicable clinical processes, scale our value-based services and capitalize on multiple types of value-based payment relationships.


We leverage a custom specialty care management workflow platform, CareProTM, to provide clinical decision support and manage providers to high-quality care, while aiming to achieve significant cost savings. Our technology consists of a clinical decision support portal that provides oversight of individual treatment plans for pathway adherence. Our platform integrates clinical analytics and protocols, pharmacy management, physician engagement, network management and claims payment to drive improved outcomes for partners.

We believe we are creating scaled benefits for our partners in areas such as data analytics, administrative services and care management. We expect Identifi® and CareProTMto enable us to deliver increasing levels of efficiency to our partners.


Provider-CentricProvider-Heritage Brand Identity


We believe our provider-centricprovider-heritage brand identity and origins differentiate us from our competitors in the value-based care services area. We believe our solutions resonate with potential partners seeking proven solutions fromthat work with providers rather than large payers or non-healthin a manner that attempts to minimize friction and foster a care businesses.team approach. Our analytical and clinical solutions are rooted in UPMC’s experience in growing a provider-led, integrated delivery network over the past 15 years,15-years prior to the founding of Evolent Health, Inc., and growing to become one of the largest provider-owned health plans in the country. Our unique position allows for the sharing of data across multiple payers and care delivery integration regardless of payer, which we believe is not possible with payer ledtraditional, payer-siloed solutions.

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Partnership-Driven Business Model


Our business model is predicated on strategic partnerships with leading providers and payers that are attempting to evolve two of their most critical business functions: how they deliver care and how they are compensated for it. The partnership model enables cultural alignment, integration into the provider care delivery and payment work flow,work-flow, contractual relationships and a cycle of clinical and cost improvement with shared financial benefit. In certain cases, we also agree to participate alongside our partners in risk-sharing or other support arrangements to increase our alignment of interests.interests via performance-based relationships.


Proven Leadership Team


We have made a significant investment in building an industry-leading management team. Our senior leadership team has extensive experience in the health care industry and a track record of delivering measurable clinical, financial and operational improvement for health care providers and payers. Our chief executive officer, Frank Williams,Chief Executive Officer, Seth Blackley, had served as our President since August 2011. Prior to co-founding the company, Mr. Blackley was formerly the chief executive officerExecutive Director of Corporate Development and Strategic Planning at The Advisory Board where he oversaw the growth of the company and its IPO.from June 2007 to August 2011.


Growth Opportunities


Multiple Avenues for Growth with Our Existing, Embedded Partner Base


We have established a multi-year partnership model with multiple drivers of embedded growth through the following avenues:


growth in lives in existing covered populations;
partners expanding into new lines of value-based care to capture growth in new profit pools;
partners utilizing ourcross-selling additional capabilities, such as new technology-enabled applications within our value-based services, our specialty care management servicessolutions to existing partners; and our comprehensive health plan administration services; and
capturing value created through a variety of value-based arrangements by participating alongside our partners in upside risk sharing arrangements.

In addition to growth within our existing partner base, we also evaluate and consider pursuing opportunities to expand into businesses related to the services we currently provide.


Early Stages of a Rapidly Growing Transformational Addressable Market


We believe that our existing partners represent a small fraction of health systemsproviders and payers that could benefit from our solutions. The transformation of the care delivery and payment model in the United States has been rapid, but it is still in the early stages. Approximately 50%20% of health care payments were paid through performance or value-based care programs in 20182020 and it is estimated that this number will continue to grow.



We believe there is significant market opportunity in our total cost of care solution. As of December 31, 2021, our solution served less than 1% of the Medicare Shared Savings Program ACO-assignable population. Furthermore, we believe that populations covered by CMS ACOs will continue to grow, and also that the solution will be relevant to private payer value-based arrangements.

We believe there is a significant market opportunity in our newly acquired specialty care management services business.solution. As of December 31, 2018,2021, New Century Health served approximately 462,0001.4 million Medicaid Managed Care and Medicare HMO patients out of total population of approximately 1270 million. This represents a market share of less than 4%roughly 2% of this total population. We believe that the adoption of specialty care management servicesthis solution in oncology and cardiology by payers serving the Medicare HMO market is very low but is likely to increase as the growth in spending in these specialties is higher than the growth in overall health care spending. Furthermore, we believe that our specialty care management solution is scalable to Medicaid and other lines of business.


Capitalize on Growth in Select Government-Driven Programs


Significant growth is projected in theThe number of people managed by government-driven programs in the United States.States has seen significant growth since 2016. Specifically, CMS projects the number of Medicare beneficiaries to grow to approximately 63reached 62 million by 2020in 2021, an 11% increase from approximately 56 million at the end of 2016. We expect health systems to be direct beneficiaries of growth in Medicare Advantage and Medicaid Managed Care because those specific markets are well suited for value-based care. We believe that the growth in government programs will create an opportunity for health systems to capture a greater portion of the over two trillion dollars in annual health insurance expenditures. For example, in 2016, we launched our Next Generation ACO offering wherein, in addition to our services offering, we share in a portion of the upside and downside financial performance of the ACO through our fee structures with certain customers. The nature of our variable fee economic model enables us to benefit from this growth in government-managed lives. A significant portion of our revenues are attributable to government-driven programs, primarily comprised of Medicaid and, to a less significant extent, Medicare. This dynamic results in part from our acquisition of Valence Health as well as our strategic alliance with Passport. Since 2016, the Company has significantly expanded its presence in Medicaid and continues to look for additional ways to expand in the market, in part, by aligning itself with providers by participating in state mandated managed Medicaid initiatives. To this end, the Company has entered into several joint venture agreements to participate in various state mandated managed Medicaid initiatives.


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Ability to Capture Additional Value through Delivering Clinical Results


We are capturing only a portion of the addressable clinical and administrative dollars in the market through our current solutions. We believe there is a significant opportunity to capture aan increasing portion of the medical dollar over time—time, namely the remainder of the premium dollar which goes to medical expenses. As our health system partners continue to own a larger percentage of overall premiums,expenses, and we have begun to pursuedo so in certain performance-based relationships. We believe business models that allow us to participate in the medical savings through a variety of risk-sharing arrangements that align incentives to reduce costs and improve quality outcomes.outcomes will enable us to grow and differentiate ourselves from other vendors. We anticipate the manner with which we partner and share in risk with health care providers will likely continue to evolve over time given the still nascent and fragmented nature of value-based care.


Expand Offerings to Meet Evolving Market Needs


There are multiple business offerings that health systemsour partners may require to operate in a value-based care environment that we do not currently provide, including but not limited to:


physician employment;
PBM expansion to include additional specialty pharmacy management capabilities;
health savings account administration;additional specialty lines of business beyond oncology and cardiology, including kidney, musculoskeletal and fetal-maternal medicine care;
on-site or specialty clinic services; and
consumer engagement and digital outreach.


Selectively Pursue Strategic Acquisitions and Investments


We believe that the nature of our competitive landscape provides meaningful acquisition and investment opportunities. Our industry is in the early stages of its life cycle and there are multiple firms attempting to capitalize on the transformation of the care delivery model and the various forms of new profit pools. We believe that providersour partners will require an end-to-end solution and we believe we are well positioned to meet this demand by expanding the breadth of our offerings through not only organic growth, but also the acquisition of niche providersvendors and non-core portions of larger enterprises. From time to time, we may also pursue acquisition and investment opportunities of businesses related to services we currently provide or that are complementary to our technical capabilities. As an example of executing on our strategy, on October 1, 2018,2021, we completed the acquisition of New Century Health,Vital Decisions, a national population health leader in managing specialtyleading provider of technology-enabled advance care for Medicare, commercial and Medicaid members under risk-based, capitated relationships. Ourplanning services. The acquisition of New Century Health opened a direct sales channelVital Decisions is expected to deepen capabilities of both organizations, allowing cross-sell, an enhanced value proposition to partners and an opportunity to increase the payer market.margin profile of the combined organization.


Sales and Marketing


We market and sell our services to payers and providers throughout the United States. Our sales team works closely with our leadership team and subject matter experts to foster long-term relationships with our partners’ leadership and board of directors given the nature of our partnerships. Our dedicated business development team works closely with our partners to identify additional service opportunities on a continuous basis.



Services Partner Relationships


Our Services business is predicated on strategic partnerships with leading payers and providers that are attempting to evolve two of their most critical business functions: how they deliver care and how they are compensated for it. The partnership model enables cultural alignment, integration into the provider care delivery and payment work flow, contractual relationships and a cycle of clinical and cost improvement with shared financial benefit.


We have sought to partner with leading payers and providers in sizable markets, which we believe creates a growth cycle that benefits from the secular transition to value-based care. By helping these systems lower clinical and administrative costs, we believe we are positioning them to offer a low cost, effective care setting to payers, employers and consumers, which enables them to capture greater market share. As providers have succeeded in lowering costs and growing market share, this enables them to increase their value-based offerings. We benefit from our partners’ growth and, in certain cases, we participate alongside our partners through various risk-sharing arrangements, including loans, provisions of letters of credit, equity investments, reinsurance and capitation arrangements and other extensions of capital.


As of December 31, 2018,2021, we had contractual relationships with over 3544 operating partnerspartners. We define an operating partner as an individual health plan or provider entity under contract with the Company based on a specific state-level geography and whether a significant portionrelationship is based on fees for covered lives or capitation per life under management. Certain of our revenue is concentrated withpartners operate in a singlelocal and highly decentralized manner, requiring negotiation and contracting at a local level to expand into new arrangements and thus may be considered multiple entities under this definition, depending on partner Passport, which comprised 17.5%business requirements.
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The following table summarizes those partners who represented at least 10.0% of our consolidated revenue for 2018. Recent changes in the wayyears ended December 31, 2021, 2020 or 2019:
For the Year Ended December 31,
2021 (1)
2020 (1)
2019 (1)
Cook County Health and Hospitals Systems (2)
28.0 %22.3 %11.6 %
Florida Blue Medicare, Inc. (3)
14.1 %N/AN/A
Passport (4)
*19.0 %23.0 %
New Mexico Health Connections**13.4 %
————————
(1)The denominator excludes $44.8 million, $117.4 million and $171.7 million of True Health premium revenue reclassified to discontinued operations for the stateyears ended December 31, 2021, 2020 and 2019, respectively.
(2)Cook County Health and Hospital Systems utilizes both our administrative simplification solutions provided by Evolent Health Services, which accounted for 9.0% of Kentucky distributes federal Medicaid benefits have had a significant negative impact on Passport. See “Risk factors- Recent rate changes in Kentucky have negatively impacted Passport, our largest partner in terms ofconsolidated revenue for 2018,the year ended December 31, 2021 and could significantly harm our business, financial condition and resultsspecialty care management solutions provided by New Century Health which accounted for 19.0% of operations”our consolidated revenue for additional information. the year ended December 31, 2021.
(3)Customer added during the year ended December 31, 2021. Florida Blue Medicare, Inc. utilizes our specialty care management solutions provided by New Century Health.
(4)Represents revenues from EVH Passport/UHC through the Molina Closing. Subsequent to the Molina Closing on September 1, 2020, the Company has not received any material revenue from EVH Passport. However, as part of the Molina Closing, we entered into a new contract with Molina on similar terms to our prior services contract with EVH Passport through December 31, 2020 which accounted for approximately 9.7% of our consolidated revenues for the year ended December 31, 2020.
*     Represents less than 10.0% of the respective balance

As of December 31, 2018,2021, our average contractual relationship with our operating partners was approximately 5.65.2 years, with an average of 1.80.8 years of performance remaining per contract. The contracts of New Century Health typically run for one-year terms, with year-to-year renewal provisions. The average length of its existing long term partnerships is 7.0 years.


TheOur contracts governing the relationships with our operating partners include key terms which may include the period of performance, revenue rates, advanced billing terms, service level agreements, termination clauses, exclusivity clauses and right of first refusal clauses. Typically, these contracts provide for a monthly payment calculated based on a specified rate multiplied by the number of members that our partners are managing. The specified rate varies depending on which market-facing solutions the partner has adopted and the number of services and technology applications they are utilizing. In some cases, our contracts also includewe are responsible for paying for all, or substantially all, of the cost of care for a combinationdefined scope of advisory fees, percentagehealth care services out of plan premiums or shared medical savings arrangements. Typicallythe revenue we receive. Some of our contracts allow for advance billing of our partners. In some of our contracts, a defined portion of the revenue is at risk and can be refunded to the partner if certain service levels are not attained. We monitor our compliance with the service levels to determine whether a refund will be provided and record an estimate of these refunds. In addition, certain of our contracts provide that if we fail to meet specified implementation targets, the contracts will terminate and we will be subject to financial penalties. Separately, the contracts of New Century Health typically run for one yearone-year terms. While they typically contain year-to-year renewal provisions, we cannot assure you any or all of these contracts will be renewed in any particular year.


Although the revenue from our contracts is not guaranteed because certain of our contracts are terminable for convenience by our partners after a notice period has passed, certain partners would be required to pay us a termination fee in certain circumstances. Termination fees and the related notice period in certain of our contracts are determined based on the scope of the market-facing solutions that the partner has adopted and the duration of the contract. Most of our contracts include cure periods for certain breaches, during which time we may attempt to resolve any issues that would trigger a partner’s ability to terminate the contract. However, certain of our contracts are also terminable immediately on the occurrence of certain events. For example, some of our contracts may be terminated by the partner if we fail to achieve target performance metrics over a specified period. Certain of our contracts may be terminated by the partner immediately following repeated failures by us to provide specified levels of service over periods ranging from six months to more than a year. Certain of our contracts may be terminated immediately by the partner if we lose applicable licenses, go bankrupt, lose our liability insurance, become insolvent, file for bankruptcy or receive an exclusion, suspension or debarment from state or federal government authorities. Additionally, if a partner including Passport, were to lose applicable licenses, go bankrupt, lose liability insurance, become insolvent, file for bankruptcy or receive an exclusion, suspension or debarment from state or federal government authorities, our contract with such partner could in effect be terminated. The loss, termination or renegotiation of any contract could negatively impact our results. In addition, as our partners’ businesses respond to market dynamics and financial pressures, and as our partners make strategic business decisions in respect of the lines of business they pursue and programs in which they participate, we expect that certain of our partners will, from time to time, seek to restructure their agreements with us.


The contracts often contain exclusivity or other restrictive provisions, which may limit our ability to partner with or provide services to other providers or purchase services from other vendors within certain time periods and in certain geographic areas. The exclusivity and other restrictive provisions are negotiated on an individual basis and vary depending on many factors, including the term and scope of the contract. The time limit on these exclusivity and other restrictive provisions typically corresponds to the term of the
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contract. These exclusivity or other restrictive provisions often apply to specific competitors of our health system partners or specific geographic areas within a particular state or an entire state, subject to certain exceptions, including, for example, exceptions for

employer plan entities that have operations in the restricted geographic areas but that are headquartered elsewhere. Accordingly, these exclusivity clauses may prevent us from entering into relationships with certain potential partners.


The contracts with our partners impose other obligations on us. For example, we typically agree that all services provided under the partner contract and all employees providing such services will comply with our partner’s policies and procedures. In addition, in most instances, we have agreed to indemnify our partners against certain third-party claims, which may include claims that our services infringe the intellectual property rights of such third parties.


Competition


The market for our products and servicessolutions is fragmented, competitive and characterized by rapidly evolving technology standards, customer needs and the frequent introduction of new products and services. Our competitors range from smaller niche companies to large, well-financed and technologically-sophisticated entities.

We Our partners may also choose to insource solution functions from us in part or in whole. Our services solutions compete based on several factors, including breadth, depth and quality of product and service offerings, ability to deliver clinical, financial and operational performance improvement using products and services, quality and reliability of services, ease of use and convenience, brand recognition and the ability to integrate services with existing technology. We also compete based on price.price and aligned performance relationships.


Our health plan, True Health, also competes with local and regional health care benefits plans, health care benefits and other plans sponsored by large commercial health care benefit insurance companies, health system owned health plans, new entrants into the marketplace and numerous for-profit and not-for-profit organizations. For additional information related to competition in our health plan business, see “Part I - Item 1A. Risk Factors - Risks relating to our business and industry.”Government Regulation

Health Care and Insurance Laws and Regulations


Our business is subject to extensive, complex and rapidly changing federal and state laws and regulations. Various federal and state agencies have discretion to issue regulations and interpret and enforce health care laws. While we believe we comply in all material respects with applicable health care and insurance laws and regulations, these regulations can vary significantly from jurisdiction to jurisdiction, and interpretation of existing laws and regulations may change periodically. Federal and state legislatures also may enact various legislative proposals that could materially impact certain aspects of our business. The following are summaries of key federal and state laws and regulations that impact our operations:


Health Care Reform


In March 2010, the ACA and the Health Care and Education Reconciliation Act of 2010, which we refer to, collectively, as health care reform, was signed into law. Health care reform contains provisions that have changed and will continue to change the health insurance industry in substantial ways. For example, health care reform includes a mandate that employers with over 50 employees offer their employees group health insurance coverage or face tax penalties; prohibitions against insurance companies that offer Individual Major Medicalindividual major medical plans using pre-existing health conditions as a reason to deny an application for health insurance; medical loss ratio requirements that require each health insurance carrier to spend a certain percentage of their premium revenue on reimbursement for clinical services and activities that improve health care quality; establishment of health insurance exchanges to facilitate access to, and the purchase of, health insurance; and subsidies and cost-sharing credits to make health insurance more affordable for those below certain income levels.


Health care reform amended various provisions in many federal laws, including the Code, the Employee Retirement Income Security Act of 1974 and the Public Health Services Act. Health care reform is being implemented by the Department of Health and Human Services, the Department of Labor and the Department of Treasury. Most of the ACA regulations became effective on January 1, 2014.

The current administration Since its enactment, the ACA has faced multiple congressional repeal and Congress have been seeking,replace efforts, multiple challenges before the Supreme Court, and we expect they will continue to seek, legislative and regulatory changes to health care laws and regulations,dozens of amendments including repeal and replacement of certain provisions of the ACA. In January 2017, President Trump issued an executive order titled “Minimizingtax penalty associated with the Economic Burdenindividual mandate to purchase coverage, plus three other taxes originally imposed by the ACA (on certain on employer-sponsored coverage, health insurers, and medical device companies). Separately, in December 2020 the U.S. Court of Appeals for the Fifth Circuit ruled that the ACA’s individual mandate is unconstitutional but did not invalidate the rest of the Patient Protectionlaw; while in June 2021 the Supreme Court ruled that the plaintiffs (two individuals and Affordable Care Act Pending Repeal.” The order directed agencies with authorities and responsibilities underseveral states) lacked standing challenge the ACA to waive, defer, grant exemptions from, or delay the implementation of any provisionconstitutionality of the ACA that would impose a fiscal or regulatory burden on states, individuals, health care providers, health insurers, or manufacturersACA’s individual mandate, leaving the merit questions of pharmaceuticals or medical devices. the case unresolved.

In October 2017, Presidenthis first year of office, the Biden Administration overturned several Trump issued a second executive order relatingAdministration Executive Orders related to the ACA titled “Promoting Healthcare Choice and Competition Across the United States,” which further directs– for example, one directing federal agencies to modify how the ACA is implemented and soon after announcedtwo that previously cut funding for ACA marketplace outreach and enrollment. It is not known what other changes the termination of the cost‐sharing subsidies that reimburse insurers under the ACA. To date, Congressional efforts to completely repeal and replace the ACA have been unsuccessful. However, the individual mandate was repealed by Congress as part of the Tax Cuts and Jobs Act (the “Tax Act”) that was signed into law on December 22, 2017.


In December 2018, a federal district court in Texas ruled the individual mandate was unconstitutional and could not be severed from the ACA. As a result, the court ruled the remaining provisions of the ACA were also invalid, though the court declined to issue a preliminary injunction with respect to the ACA. It remains unclear whether the court's rulingnew administration will be upheld by appellate courts. The impact of the repeal and theimplement through regulations or future executive orders, as well as the future of the ACA remain unclear, and we are continuing to evaluate their effect onhow those may impact our partners and our business. Further,It is also not known what legislation will advance in Congress – for example in the public exchange market is currently experiencing significant disruptions,current Congress, we have seen proposals ranging from modest expansions of Medicare benefits (hearing, dental, vision) and drug pricing reforms to broad-scale reforms such as many insurers have incurred significant losses“Medicare for All” and announced their withdrawal from health insurance exchangesothers in several states.between. Because of the continued uncertainty about the implementation of the ACA including the timing of and potential for further legal challenges, repeal or amendment of that legislation and future of the health insurance exchanges,care law more broadly, we cannot quantify or predict with any certainty thetheir likely impact of the ACA on our business, financial condition, operating results, and prospects.
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In addition, Congress, state legislatures and third-party payers may continue to review and assess alternative health care delivery and payment systems and may in the future propose and adopt legislation or policy changes or implementations effecting additional fundamental changes in the health care delivery system, including with respect to Medicare and Medicaid programs. We cannot assure you as to the ultimate content, timing, or effect of any changes, nor is it possible at this time to estimate the impact of any such potential legislation or changes. Health care reform has resulted in profound changes to the individual health insurance market and our business, and we expect these changes to continue.


Stark Law


We are subject to federal and state “self-referral” laws. The Stark Law is a federal statute that prohibits physicians from referring patients for items covered by Medicare or Medicaid to entities with which the physician has a financial relationship, unless that relationship falls within a specified exception. The Stark Law is a strict liability statute and is violated even if the parties did not have an improper intent to induce physician referrals. The Stark Law is relevant to our business because we frequently organize arrangements of various kinds under which (a) physicians and hospitals jointly invest in and own ACOs, clinically integrated networks and other entities that engage in value-based contracting with third-party payers or (b) physicians are paid by hospitals or hospital affiliates for care management, medical or other services related to value-based contracts. We evaluate when these investment and compensation arrangements create financial relationships under the Stark Law and design structures that are intended to satisfy exceptions under the Stark Law or Medicare Shared Savings Program waiver.


Anti-kickback Laws


In the United States, there are federal and state anti-kickback laws that generally prohibit the payment or receipt of kickbacks, bribes or other remuneration in exchange for the referral of patients or other health-related business. The United States federal health care programs’ Anti-Kickback Statute makes it unlawful for individuals or entities knowingly and willfully to solicit, offer, receive or pay any kickback, bribe or other remuneration, directly or indirectly, in exchange for or to induce the referral of an individual to a person for the furnishing or arranging for the furnishing of any item or service for which payment may be made in whole or in part under a federal health care program or the purchase, lease or order, or arranging for or recommending purchasing, leasing or ordering, any good, facility, service, or item for which payment may be made in whole or in part under a federal health care program. Penalties for violations include criminal penalties and civil sanctions such as fines, imprisonment and possible exclusion from federal health care programs. The Anti-Kickback Statute raises similar compliance issues as the Stark Law. While there are safe harbors under the Anti-Kickback Statute, they differ from the Stark Law exceptions in that compliance with a safe harbor is not mandatory. If an arrangement falls outside the safe harbors, it must be evaluated on its specific facts to assess whether regulatory authorities might take the position that one purpose of the arrangement is to induce referrals of federal health care program business. Our business arrangements implicate the Anti-Kickback Statute for the same reasons they raise Stark Law issues. We evaluate whether investment and compensation arrangements being developed by us on behalf of hospital partners fall within one of the safe harbors or Medicare Shared Savings Program waiver. If not, we consider the factors that regulatory authorities are likely to consider in attempting to identify the intent behind such arrangements. We also design business models that reduce the risk that any such arrangements might be viewed as abusive and trigger Anti-Kickback Statute claims.


Antitrust Laws


The antitrust laws are designed to prevent competitors from jointly fixing prices. However, competitors often work collaboratively to reduce the cost of health care and improve quality. To balance these competing goals, antitrust enforcement agencies have established a regulatory framework under which claims of per se price fixing can be avoided if a network of competitors (such as an ACO or clinically integrated network) is financially or clinically integrated. In this context, we evaluate the tests for financial and clinical integration that would be applied to the provider networks that we are helping to create and support, including the nature and extent of any financial risk that must be assumed to be deemed financially integrated and the types of programs that must be implemented to achieve clinical integration. However, even if a network is integrated, it is still subject to a “rule of reason” test to determine whether its activities are, on balance, pro-competitive. The key factors in the rule of reason analysis are market share and exclusivity. We focus on network size, composition and contracting policies to strengthen our partners’ position that their networks meet the rule of reason test.



Federal Civil False Claims Act and State False Claims Laws


The federal civil False Claims Act imposes liability on any person or entity who, among other things, knowingly presents, or causes to be presented, a false or fraudulent claim for payment by a federal health care program. The “qui tam” or “whistleblower” provisions of the False Claims Act allow a private individual to bring actions on behalf of the federal government alleging that the defendant has submitted a false claim to the federal government, and to share in any monetary recovery. Our activities relating to the way we sell and market our services, including our provider-led risk adjustment solution, may be subject to scrutiny under these laws.

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HIPAA, Privacy and Data Security Regulations


By processing data on behalf of our partners, we are subject to specific compliance obligations under privacy and data security-related laws, including HIPAA, the HITECH Act and related state laws. We are also subject to federal and state security breach notification laws, as well as state laws regulating the processing of protected personal information, including laws governing the collection, use and disclosure of social security numbers and related identifiers.


The regulations that implement HIPAA and the HITECH Act establish uniform standards governing the conduct of certain electronic health care transactions and protecting the security and privacy of individually identifiable health information maintained or transmitted by health care providers, health plans and health care clearinghouses, all of which are referred to as “covered entities,” and their “business associates” (which includes anyone who performs a service on behalf of a covered entity involving the use or disclosure of protected health information and is not a member of the covered entity’s workforce). Our partners’ health plans generally will be covered entities, and, as their business associate, they may ask us to contractually comply with certain aspects of these standards by entering into requisite business associate agreements.


HIPAA Health Care Fraud Standards


The HIPAA health care fraud statute created a class of federal crimes, including health care fraud and false statements relating to health care matters, known as the “federal health care offenses.” The HIPAA health care fraud statute prohibits, among other things, executing a scheme to defraud any health care benefit program, while the HIPAA false statements statute prohibits, among other things, concealing a material fact or making a materially false statement in connection with the payment for health care benefits, items or services. Entities that are found to have aided or abetted in a violation of the HIPAA federal health care offenses are deemed by statute to have committed the offense and are punishable as a principal.


Medicare and Medicaid


Medicare is a federal program that provides hospital and medical insurance benefits to persons age 65 and over, as well as certain other individuals. Medicaid programs are jointly funded by federal and state governments and are administered by states under an approved plan that provides hospital and other health care benefits to qualifying individuals. As we increase our exposure to Medicare and Medicaid businesses through new and existing partners, we increase our exposure to changes in government policy with respect to and regulation of the Medicaid and Medicare programs in which we and our partners participate. We are subject to regulation by both CMS and state agencies in respect of certain services we provide relating to Medicaid and Medicare programs.


Because some of our partners are participants in governmental programs, our services have in the past and may again in the future be subject to periodic surveys and audits by governmental entities or contractors for compliance with Medicare and other standards and requirements. As a result of surveys or audits, CMS may seek premium and other refunds, prohibit us from continuing to market or enroll members in plans, exclude us from participating in one or more programs or institute other sanctions against us if we fail to comply with CMS regulations or Medicare contractual requirements.


The regulations and requirements applicable to us and other participants in Medicaid and Medicare programs are complex and subject to change. In January 2018,October 2021, the CMS released guidanceCenter for Medicare and Medicaid Innovation (CMMI) published a white paper outlining its new strategic direction. Key themes include an increased focus on health equity, on streamlining the CMMI model portfolio, and on advancing new goals to states on how to designget “all Medicare beneficiaries” and test programs that require “community engagement” as a condition to receiving“the vast majority of Medicaid benefits. Kentucky was the first state to obtain a waiver from CMSbeneficiaries” into care relationships with accountability for its programquality and other states have since received similar waivers.total cost of care by 2030. We cannot quantify or predict with any certainty the likely impact of such waiversthis new strategic direction on availability or functioning of CMMI models, participation in CMS programs or modification to their rules and regulations, changes in the law or new interpretations of existing laws on our business, financial condition, operating results and prospects.


Following the 2018 congressional, state and localrecent elections, Congress and state and local legislatures may propose and adopt legislation or policy changes or implementations effecting additional fundamental changes with respect to Medicare and Medicaid programs. Such changes in the law, or new interpretations of existing laws, may have a significant impact on our methods and costs of doing business. Additionally, expansion of enforcement activity could adversely affect our business and financial condition. Going forward, we expect CMS and Congress to continue to closely scrutinize each component of the Medicare program as well as modify the terms and requirements of the program. It is not possible to predict the outcome of this Congressionalcongressional or regulatory activity, either of which could adversely affect us. Similarly, we cannot predict whether pending or future federal or state legislation or court proceedings will change various aspects of the Medicaid and Medicare programs, nor can we predict the impact those changes will have on our business operations or financial results, but the effects could be materially adverse.

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Consumer Protection Laws


Federal and state consumer protection laws are being applied increasingly by the FTC, Federal Communications Commission and states’ attorneys general to regulate the collection, use, storage and disclosure of personal or patient information, through websites or otherwise, and to regulate the presentation of website content and to regulate direct marketing, including telemarketing and telephonic communication. Courts may also adopt the standards for fair information practices promulgated by the FTC, which concern consumer notice, choice, security and access.


State Privacy Laws


In addition to federal regulations issued under HIPAA, some states have enacted privacy and security statutes or regulations, which we refer to as state privacy laws, that govern the use and disclosure of a person’s medical information or records and, in some cases, are more stringent than those issued under HIPAA. These state privacy laws include regulation of health insurance providers and agents, regulation of organizations that perform certain administrative functions, such as UR, or TPA, issuance of notices of privacy practices and reporting and providing access to law enforcement authorities. In those cases, it may be necessary to modify our operations and procedures to comply with these more stringent state privacy laws. If we fail to comply with applicable state privacy laws, we could be subject to additional sanctions.


Other State Laws


State insurance laws require licenses for certain health plan administrative activities, including TPA licenses for the processing, handling and adjudication of health insurance claims and UR agent licenses for providing medical management services. Given the nature and scope of services that we provide to certain partners, we are required to maintain TPA and UR agent licenses and ensure that such licenses are in good standing on an annual basis. In addition, laws in many states govern prompt payment obligations for health care services. These laws generally define claims payment processes and set specific time frames for submission, payment, and appeal steps. Failure to meet these requirements and time frames may result in rejection, delay of claims and possible interest and regulatory penalties. The Company has also established a captive insurance company under the laws of the State of Vermont and is subject to the captive insurance laws of that state.


Insurance subsidiaries and investees must be licensed by and are subject to the regulations of the jurisdictions in which they conduct business. For example, True HealthEVH Passport is regulated under specific New MexicoKentucky laws and regulations and indirectly affected by other health care-related laws and regulations. State regulations mandate minimum capital or restricted cash reserve requirements.

Employees

As of December 31, 2018, we had approximately 3,800 employees. None of our employees are represented by a labor union, and we are not a party to any collective bargaining agreements. We consider our employee relations to be good.


Intellectual Property


Our continued growth and success depend, in part, on our ability to protect our intellectual property and proprietary technology, including our Identifi® software.software and CareProTM platform. We primarily protect our intellectual property through a combination of copyrights, trademarks and trade secrets, intellectual property licenses and other contractual rights (including confidentiality, non-disclosure and assignment-of-invention agreements with our employees, independent contractors, consultants and companies with which we conduct business).


However, these intellectual property rights and procedures may not prevent others from creating a competitive online presence or otherwise competing with us. We may be unable to obtain, maintain and enforce the intellectual property rights on which our business depends, and assertions by third parties that we violate their intellectual property rights could have a material adverse effect on our business, financial condition and results of operations. For additional information related to our intellectual property position see “Part I - Item 1A. Risk Factors - Risks relating to our business and industry.”


Research and Development


Our research and development expenditures primarily consist of our strategic investment in enhancing the functionality and usability of our software, Identifi® and developing programs and processes to maximize care delivery efficiency and effectiveness. We also capitalize software development costs related to Identifi®. and CarePro TM. Our research and development expenditures and capitalized software development costs also include the suite of products developed by New Century Health, Accordion, Valence Health and Aldera.


Organizational StructureEnvironmental Focus


k33aevh2018orgchartv26.jpgWe believe we have an important role to pay in society as an industry leader and partner. Though our environmental footprint is modest, environmental sustainability and responsible resource use are important for the Company now and in the future. We continue

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(1)to assess our physical office footprint and prioritize energy efficiency and environmental design in the buildings we occupy. As of December 31, 2021, our offices in Arlington, VA and Chicago are LEED Gold Certified and our regional office in Pune, India has achieved the rating of iNFHRA Excellence in Sustainability.

Human Capital Management

We believe our commitment to and investment in human capital enables our continued efforts to dramatically reduce the total cost of care, improve clinical quality and simplify administration. As of December 31, 2021, we had approximately 3,500 global employees. None of our employees are represented by a labor union, and we are not a party to any collective bargaining agreements. We focus on the following key measures and objectives in managing our business in order to deploy and develop our human capital strategy:

Employee Compensation and Incentives
Employee Training and Career Development
Employee Well Being
Diversity, Equity and Inclusion

Employee Compensation and Incentives

We aim to attract and retain the highest caliber of health care talent. We believe in pay for performance and structure our compensation to annually incent & reward exceptional performance at all levels in the organization. Ensuring that our employees are compensated fairly and have the appropriate incentives in place to meet and exceed their potential is an integral part of our human capital management. We annually conduct market pay equity assessments and compensation reviews, and we continue to actively work to reduce unconscious bias in our sourcing, hiring practices, performance reviews and promotion opportunities that may contribute to pay inequities.

Employee Training and Career Development

We believe that the continued edification and development of our talent is important in continuing to maintain growth as a company as well as the growth of our individual talent. Training programs are available to all employees through our company portal that is managed by our learning and development team. Our learning and development portal enables employees to find on-demand content, view and attend live learning sessions. Additionally, during 2020 we launched our internal mobility initiative. The boardinitiative gives employees the visibility and opportunity to apply for positions within their current teams as well as company-wide. In 2021, we offered Talent profiles within our human capital management system to continue to support this initiative. We believe this initiative will continue to help with transparency of directorsopportunities and talent across the organization, enables employees to develop in areas that align to their career goals as well as focus on increasing the diversity of UPMCour senior levels within the company over time.

Employee Well-Being

We believe that we have a responsibility to help maintain the health and well-being of our employees. We provide our employees with comprehensive benefits including: medical insurance, dental, vision, PTO and 401k plan. In addition, we offer 100% paid maternity leave, parental leave, fertility support, diabetes and hypertension program offerings. With the on-going COVID-19 pandemic impacting our employees, we have continued to support work from home across our employee population. We continue to offer additional mental health offerings through our insurance provider and TalkSpace, work from home office set-up support, regular employee feedback surveys, personal impact days to promote social improvement engagement, an employee crisis fund, holistic wellness initiatives during the year that include yoga, cooking sessions, meditation and wellness challenges.

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Diversity, Equity and Inclusion

We believe that Evolent is a stronger company with diverse employees and encourage hiring and retention practices that focus on top performing talent regardless of gender, national origin, ethnicity or other protected class. In 2021, we continue to build on established diversity, equity and inclusion initiatives to continue to create a more equitable workspace. This initiative included additional training for leadership in diversity, equity and inclusion throughout the organization and the hiring of a Head of Diversity, Equity and Inclusion to focus on diversity as well as an internal organization review that focused around pay, job descriptions, recruiting, career pathing and development. In 2021, we introduced a new development program focused on top diverse employees across the business. We believe our continued commitment to diversity, equity and inclusion enables us to attract, develop and retain the highest caliber talent in health care. The table below demonstrates our progress on numerous diversity, equity and inclusion objectives based on our latest engagement surveys for each of the respective years below (results are based on self-identification):
December 31,
202120202019
Gender (global representation)
Women62 %67 %68 %
Men38 %33 %32 %
Racial and ethnic minorities (U.S. representation)
Black or African American21.8 %23.7 %20.9 %
Asian13.8 %11.6 %13.2 %
Hispanic or Latino12.1 %11.2 %11.4 %
Two or more races2.7 %2.8 %2.6 %
American Indian or Alaska Native0.2 %0.3 %0.2 %
Native Hawaiian or Other Pacific Islander0.4 %0.2 %0.3 %
Leadership Representation (Managing Director level or above)
Women50 %46 %44 %
Minorities29 %28 %27 %
Employee self-identification (U.S. representation)
LGBTQ+7.2 %6.8 %4.6 %
Veteran2.4 %2.6 %2.4 %
Disabled Individual4.8 %5.1 %4.3 %

In addition, our supplier diversity mission is to proactively identify, build relationships with, and purchase goods and services from certified small businesses as well as enterprises owned by minorities, women, veterans, LGTBQ+, and disabled persons that can help the Company achieve its corporate objectives.

Overall, we believe our culture, along with our internal programs and initiatives, allow us to effectively execute our human capital strategy.
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Information about our Executive Officers

Our executive officers as of February 23, 2022, were as follows:

NameAgePosition
Seth Blackley43Chief Executive Officer
John Johnson38Chief Financial Officer
Steve Tutewohl49Chief Operating Officer
Jonathan Weinberg54General Counsel
Aammaad Shams38Corporate Controller

Seth Blackley is our co-founder and has votingserved as our Chief Executive Officer since October 2020 and dispositive power overserved as our President from August 2011 until his promotion. Prior to co-founding the sharescompany, Mr. Blackley was the Executive Director of Class A common stock held by UPMC.Corporate Development and Strategic Planning at The membersAdvisory Board from June 2007 to August 2011. Mr. Blackley began his career as an analyst in the Washington, D.C. office of such boardMcKinsey & Company. Mr. Blackley holds a Bachelor of directors disclaim beneficial ownership with respectArts degree in business from The University of North Carolina at Chapel Hill, and a master of business administration from Harvard Business School.

John Johnson has served as our Chief Financial Officer since July 2019. Prior to such shares.
(2) Includes public stockholders and employees/partners. Also includes Class B common stock issued to formerhis role as Chief Financial Officer, Mr. Johnson was acting Chief Financial Officer for New Century Health shareholders as part of the acquisition. See “Part II - Item 8. Financial Statements and Supplementary Data - Note 4,” for further discussion of thefrom March 2019 to June 2019. Prior to his New Century Health acquisition.role, Mr. Johnson was Senior Vice President, Corporate Performance at Evolent Health from January 2018 to March 2019 and Vice President, Corporate Performance at Evolent Health from April 2016 to December 2017. Prior to joining the Company, Mr. Johnson was the Managing Partner at Riverbend Analytics, LLC from December 2015 until April 2016 and the Vice President of Strategy at PSA Healthcare from February 2013 until November 2015. Mr. Johnson holds a Bachelor of Arts degree in Physics from Cornell University.
(3) Such shares are held by Ptolemy Capital. Michael R. Stone
Steve Tutewohl has votingserved as our Chief Operating Officer since June 2020. Mr. Tutewohl has also served as the Chief Executive Officer of Evolent Health Services, since January 2018. Mr. Tutewohl previously served as the Chief Actuary of the Company from January 2017 until December 2017. Prior to the Company’s acquisition of Valence Health, Mr. Tutewohl was the Strategic Accounts Officer of Valence Health from October 1996 - January 2017. Mr. Tutewohl received his B.S. in risk management, math and dispositive power overactuarial science from the sharesUniversity of Class B common stock held by Ptolemy Capital.Wisconsin.


Jonathan Weinberg has served as our General Counsel since January 2014. Prior to joining Evolent, Mr. Weinberg was a Senior Vice President and Deputy General Counsel for Coventry Health Care, Inc. (Aetna Inc.) from 1999 to 2013, and oversaw the day-to-day management of the legal department as well as the company’s risk management department. Prior to joining Coventry, Mr. Weinberg was an associate and then partner at Epstein Becker and Green, P.C. in the firm’s health care practice, specializing in managed care issues from 1992 to 2002. Mr. Weinberg received his Bachelor of Arts in history and political science from the University of Wisconsin-Madison and his juris doctorate from the Catholic University of America.

Aammaad Shams has served as our Controller since June 2020. Prior to his role as Controller, Mr. Shams was the Company’s Assistant Corporate Controller from January 2020 to June 2020. Mr. Shams also served as Senior Director of Technical Accounting from April 2018 to June 2019 and Senior Director of Accounting from July 2019 until December 2019. Prior to joining the Company, Mr. Shams was a Director in KPMG, LLP’s Accounting Advisory Services practice from June 2015 until March 2018. Mr. Shams is a Certified Public Accountant in the Commonwealth of Virginia.

Corporate Information


Evolent began business operations in August 2011. Evolent Health, Inc., the registrant, was incorporated in the State of Delaware in December 2014. We completed our IPO in June 2015 and our Class A common stock is listed on the NYSE under the symbol “EVH.” Evolent Health, Inc. is a holding company whose principal asset is all of the Class A common units it holds in Evolent Health LLC, and its only business is to act as sole managing member of Evolent Health LLC. Substantially all of our operations are conducted through Evolent Health LLC and its consolidated subsidiaries and the financial results of Evolent Health LLC are consolidated in the financial statements of Evolent Health, Inc.


Available InformationWebsite to Access Our Reports


We file annual, quarterlyOur internet website address is www.evolenthealth.com. In addition to the information about us and current reports, proxy statementsour subsidiaries contained in this Annual Report on Form 10-K, information about us can be found on our website including information on our corporate governance
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principles and other documents with the SEC under the Exchange Act. The SEC maintainspractices. Our Investor Relations website at ir.evolenthealth.com contains a website that contains reports, proxy andsignificant amount of information statementsabout us, including financial and other information regarding issuers, including Evolent,for investors. We encourage investors to visit our website, as we frequently update and post new information about our company on our website and it is possible that file electronically with the SEC. The public can obtain any documents that we file with the SEC at www.sec.gov.this information could be deemed to be material information. Our website and information included in or linked to our website are not part of this Annual Report on Form 10-K.


We also make available, free of charge, on or through our website ir.evolenthealth.com, our Annual Report on Form 10-K, Quarterly
Reports on Form 10-Q, Current Reports on Form 8-K and amendments to those reports filed or furnished pursuant to Section 13(a) or 15(d) of the Exchange Act as soon as reasonably practicable after we electronically file such material with, or furnish it to, the SEC. Except as specifically indicated otherwise, the information available on our website and the SEC’s website is not and shall not be deemed a part of this Annual Report on Form 10-K.

Executive Officers of the Registrant

Our executive officers as of February 28, 2019, were as follows:

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Name
Age (1)
Position
Frank Williams52Chief Executive Officer and Director
Seth Blackley40President and Director
Nicholas McGrane50Chief Financial Officer
Tom Peterson49Chief Operating Officer
Jonathan Weinberg51General Counsel
Lydia Stone43Chief Accounting Officer and Corporate Controller


(1) Age shown is as of February 28, 2019.

Frank Williams is the Chief Executive Officer, co-founder and member of the Board of Directors of Evolent. Prior to Evolent, he served as the Chief Executive Officer of The Advisory Board from June 2001 to September 2008, and as its Chairman from September 2008 to August 2011. Previously, Mr. Williams also served as President of MedAmerica OnCall, President of Vivra Orthopedics and as a management consultant for Bain & Co. Mr. Williams holds a bachelor of arts with high honors in political economies of industrial societies from the University of California, Berkeley, and a master of business administration from Harvard Business School.

Seth Blackley has served as our President since August 2011. Prior to co-founding the company, Mr. Blackley was the Executive Director of Corporate Development and Strategic Planning at The Advisory Board from June 2007 to August 2011. Mr. Blackley began his career as an analyst in the Washington, D.C. office of McKinsey & Company. Mr. Blackley holds a bachelor of arts degree in business from The University of North Carolina at Chapel Hill, and a master of business administration from Harvard Business School.

Nicholas McGrane has served as our Chief Financial Officer since October 2014. Prior to joining Evolent, Mr. McGrane was Managing Director with Riverside Management Group from July 2013 to October 2014. Prior to joining Riverside Management Group, Mr. McGrane was an independent consultant for clients including Evolent Health LLC. He served as Interim Chief Executive Officer and Interim President of Sbarro Inc. from July 2010 to February 2012. Sbarro Inc. was a portfolio company of MidOcean Partners, where Mr. McGrane held various roles, including Managing Director, from 1997 to 2010. Mr. McGrane holds a bachelor of science degree in management from Trinity College Dublin and a master of business administration from Harvard Business School.

Tom Peterson has served as our Chief Operating Officer since July 2012, and our Executive Vice President of Operations from September 2011 to July 2012. Prior to joining Evolent, Mr. Peterson was Chief Executive Officer of Inflect Advisors. From November 1999 to 2009, Mr. Peterson held executive roles with The Advisory Board. Prior to The Advisory Board, Mr. Peterson was Vice President of HealthSouth Corporation from January 1996 to November 1999. Mr. Peterson holds a bachelor of arts in government from Harvard University and a masters degree in mental health counseling from George Washington University.

Jonathan Weinberg has served as our General Counsel since January 2014. Prior to joining Evolent, Mr. Weinberg was a Senior Vice President and Deputy General Counsel for Coventry Health Care, Inc. (Aetna Inc.) from 1999 to 2013, and was in charge of the day-to-day management of the legal department as well as the company’s risk management department. Prior to joining Coventry, Mr. Weinberg was an associate and then partner at Epstein Becker and Green, P.C. in the firm’s health care practice, specializing in managed care issues from 1992 to 2002. Mr. Weinberg received his bachelor of arts in history and political science from the University of Wisconsin-Madison and his juris doctorate from the Catholic University of America.

Lydia Stone has served as our Controller since May 2013. She was appointed Chief Accounting Officer in August 2017. Prior to joining Evolent, Ms. Stone was a Senior Manager at BAE Systems, Inc. from October 2010 to May 2013, and was a manager at Ernst & Young LLP in its Assurance practice from August 2004 to November 2010. Ms. Stone received her master’s degree in accounting from the College of William & Mary. Ms. Stone is a Certified Public Accountant in the Commonwealth of Virginia.


Item 1A. Risk Factors


RiskThe following summary highlights some of the principal risks that could adversely affect our business, financial condition or results of operations. This summary is not complete and the risks summarized below are not the only risks we face. These risks are discussed more fully further below. These risks include, but are not limited to, the following:

We derive a significant portion of our revenues from our largest partners.
The market for value-based health care in the United States is rapidly evolving.
The health care regulatory and political framework is uncertain and evolving.
If we are unable to offer new and innovative products and services or our products and services fail to keep pace with advances in industry standards, technology and our partners’ needs, our partners may terminate or fail to renew their relationships with us and our revenue and results of operations may suffer.
We have made and entered, and may in the future make and enter acquisitions, investments and alliances and joint ventures, which may be difficult to integrate, divert management resources, result in unanticipated costs or dilute our stockholders.
The financial benefits we expect to receive as a result of our sale of certain assets of Passport to Molina may not be realized.
Our revenues and the growth of our business rely, in part, on the growth and success of our partners and certain revenues from our engagements, which are difficult to predict and are subject to factors outside of our control, including governmental funding reductions and other policy changes.

Failure to accurately underwrite performance-based contracts could result in a reduction in profitability for our Specialty Care Management solution.
If we fail to effectively manage our growth and cost structure, our business and results of operations could be harmed.
Public health emergencies such as the COVID-19 pandemic have adversely affected, and could in the future, adversely affect our business and the business of our customers and suppliers.
Our offshore support and professional services may prove difficult to manage or may not allow us to realize our cost reduction goals.
If we lose key members of our management team or employees or are unable to attract and retain the employees we need, our compensation costs will increase and our business and operating results will be adversely affected.
We have recorded a significant amount of goodwill, and we may never realize the full value of our intangible assets, causing us to record impairments that may negatively affect our results of operations.
We may need to obtain additional financing which may not be available or, if it is available, may result in a reduction in the ownership of our stockholders.
We have experienced net losses in the past and we may not achieve profitability in the future.
We are and may become subject to litigation, proceedings, government inquiries, reviews, audits or investigations which could have a material adverse effect on our business, financial condition and results of operations.
We typically incur significant upfront costs in our partner relationships, and if we are unable to develop or grow these partner relationships over time, we are unlikely to recover these costs and our operating results may suffer.
If we do not continue to attract new partners and successfully capture new opportunities, we may not achieve our financial projections, and our results of operations would be harmed.
As we enter into an increasing number and variety of risk sharing arrangements with partners, our revenues and profitability could be limited and negatively impacted.
If the estimates and assumptions we use to determine the size of the target markets for our services are inaccurate, our future growth rate may be impacted and our business would be harmed.
If we are not able to maintain and enhance our reputation and brand recognition, our business and results of operations will be harmed.
Consolidation in the health care industry could have a material adverse effect on our business, financial condition and results of operations.
We face intense competition, which could limit our ability to maintain or expand market share within our industry, and if we do not maintain or expand our market share our business and operating results will be harmed.
Our offerings could be subject to audits by CMS and other governmental payers and whistleblower claims under the False Claims Act.
Exclusivity and right of first refusal clauses in some of our partner and founder contracts may prohibit us from partnering with certain other providers in the future, and as a result may limit our growth.
We are subject to privacy and data protection laws.
Data loss or corruption may adversely affect our reputation and relationships.
Our business is subject to online security risks, and if we are unable to safeguard the security and privacy of confidential data, we may face significant liabilities and our reputation and business will be harmed.
If we are unable to obtain, maintain and enforce intellectual property protection for our technology and products or if the scope of our intellectual property protection is not sufficiently broad, others may be able to develop and
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commercialize technology and products substantially similar to ours, and our ability to successfully commercialize our technology and products may be adversely affected.
If our trademarks and trade names are not adequately protected, we may not be able to build name recognition in our markets of interest and our business may be adversely affected.
Third parties may initiate proceedings alleging that we are violating their intellectual property rights.
Open source software could adversely affect our ability to offer our services and subject us to possible litigation.
If we are unable to protect the confidentiality of our trade secrets, know-how and other proprietary information, the value of our technology and products could be adversely affected.
We depend on certain technologies that are licensed to us. We do not control the intellectual property rights covering these technologies and any loss of our rights to these technologies or the rights licensed to us could prevent us from developing and/or commercializing our products.
Any restrictions on our use of, or ability to license, data, or our failure to license data and integrate third-party technologies, could have a material adverse effect on our business, financial condition and results of operations.
We rely on Internet infrastructure, bandwidth providers, data center providers, other third parties and our own systems for providing services to our partners, and any failure or interruption in the services provided by these third parties or our own systems could expose us to litigation and negatively impact our relationships with partners, adversely affecting our brand and our business.
We rely on third-party vendors to host and maintain our technology platform.
We have previously identified material weaknesses in our internal control over financial reporting. Although the material weaknesses were remediated, if we identify additional material weaknesses in the future, we and our auditor may conclude that our internal control over financial reporting is not effective and we may be unable to produce timely and accurate financial statements, any of which could adversely impact our investors’ confidence and our stock price.
We will not be reimbursed for any payments made under the TRA in the event that any tax benefits are disallowed.
We are required to pay certain of our pre-IPO investors for certain tax benefits we may claim in the future, and these amounts are expected to be material.
We may not be able to realize all or a portion of the tax benefits that resulted from the exchanges of Class B common units for our Class A common stock or from the utilization of NOLs previously held by Evolent Health Holdings and an affiliate of TPG and from payments made under the TRA.
In certain cases, payments by us under the TRA may be accelerated or significantly exceed the tax benefits we realize in respect of the tax attributes subject to the TRA.
The agreements between us and certain of our pre-IPO investors were made in the context of an affiliated relationship and may contain different terms than comparable agreements with unaffiliated third parties.
The conditional conversion feature of the 2025 Notes, if triggered, may adversely affect our financial condition and operating results.
The accounting method for convertible debt securities that may be settled in cash, such as the 2024 Notes and the 2025 Notes, could have a material effect on our reported financial results.
We expect that our stock price will be volatile and may fluctuate or decline significantly.
We are subject to securities class action litigation and an adverse outcome in such litigation could have an adverse effect on our financial condition.
The market price of our Class A common stock could decline due to the large number of shares of Class A common stock issuable upon conversion of our convertible notes, or by sales or issuances of substantial amounts of our Class A common stock.
Some provisions of Delaware law, our second amended and restated certificate of incorporation and our third amended and restated by-laws and certain of our contracts may deter third parties from acquiring us.
Our second amended and restated certificate of incorporation and stockholders’ agreement contain provisions renouncing our interest and expectation to participate in certain corporate opportunities identified by or presented to certain of our pre-IPO investors.
Our second amended and restated certificate of incorporation designates courts in the State of Delaware as the sole and exclusive forum for certain types of actions and proceedings that may be initiated by our stockholders, which could limit our stockholders’ ability to obtain a favorable judicial forum for disputes with us or our directors, officers or employees.
We do not anticipate paying any cash dividends in the foreseeable future.

Our business, operations and financial position are subject to various risks. You should carefully consider the risks and uncertainties described below, together with all of the other information in this Annual Report on Form 10-K, including the audited annual financial statements and notes thereto included elsewhere in this Form 10-K, when evaluating your investment in our securities. The risks and uncertainties described below are those that we currently believe may materially affect the Company. Additional risks and uncertainties of which we are unaware or that we currently deem immaterial also may become important factors that affect the Company. If any of the following risks are realized, our business, financial condition, operating results and prospects could be materially and adversely affected. In that event, the price of our securities could decline, and you could lose part or all of your investment. Some statements in this Form 10-K, including statements in the following risk factors, constitute forward-looking statements. Please refer to the section entitled “Forward-Looking Statements - Cautionary Language.”


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Risks relating to our business and industry


We derive a significant portion of our revenues from our largest partners. The loss, termination or renegotiation of our relationship or contract with Passport or anothera significant partner, or multiple partners in the aggregate, could negatively impact our results.


Historically, we have relied on a limited number of partners for a substantial portion of our total revenue and accounts receivable. Our largest partner, Passport, comprised 17.5% of our revenue for 2018.revenue. Our largest partner in terms of accounts receivable,revenue, Cook County Health and Hospitals System, comprised 23.3%28.0% of such total amount as ofour revenue for the year ended December 31, 2018.2021. The sudden loss of Cook County Health and Hospitals System, which is currently conducting an request for proposal (“RFP”) for certain health plan services, or any other significant partner, pursuant to a reprocurement process or otherwise, or the non-renewal or renegotiation of any of our partners, including Passport, our strategic alliance partner, or the renegotiation of any of oursignificant partner contracts, could adversely affect our operating results. In May 2020, Passport, our largest partner at the time, was not awarded a Kentucky managed Medicaid contract for the next contract period, which adversely affected our results. We cannot assure you that similar facts will not occur with a different partner in the future as often our customers who are county or municipal run bodies have requirements to run public procurement processes for renewals.

In the ordinary course of business, we engage in active discussions and renegotiations, and at times we are required to participate in reprocurement or other RFP exercises with our partners in respect of the services we provide and the terms of our partner agreements, including our fees. As our partners’ businesses respond to market dynamics and financial pressures, and as our partners make strategic business decisions in respect of the lines of business they pursue and programs in which they participate, certain of our partners have renegotiated or terminated, or not renewed, and we expect that in the future additional partners will, from time to time, seek to renegotiate or terminate or not renew their agreements with us. These discussions and future discussions have resulted and could result in reductions to the fees and changes to the scope of services contemplated by our original partner contracts and consequently have and could negatively impact our revenues, business and prospects. In addition, we may not successfully win new contracts or renewals of existing contracts through competitive market standard reprocurement or RFP processes.


Because we rely on a limited number of partners for a significant portion of our revenues, we depend on the creditworthiness of these partners. Our partners are subject to a number of risks including reductions in payment rates from governmental payers, higher than expected health care costs and lack of predictability of financial results when entering new lines of business, particularly with high-risk populations, such as plans established under the ACA and Aged, Blind and Disabled Medicaid. If the financial condition of our partners declines, our credit risk could increase. Should one or more of our significant partners including Passport,(including Cook County) declare bankruptcy, be declared insolvent or otherwise be restricted by state or federal laws or regulation from continuing in some or all of their operations, this could adversely affect our ongoing revenues, the collectability of our accounts receivable and affect our bad debt reserves and net income (loss).


Although we have long-term contracts with many partners, these contracts may be terminated before their term expires for various reasons, such as changes in the regulatory landscape and poor performance by us, subject to certain conditions. For example, after a specified period, certain of these contracts are terminable for convenience by our partners after a notice period has passed and the partner has paid a termination fee. Certain of our contracts are terminable immediately upon the occurrence of certain events. For example, some of our contracts may be terminated by the partner if we fail to achieve target performance metrics over a specified period. Certain of our contracts may be terminated by the partner immediately following repeated failures by us to provide specified levels of service over periods ranging from six months to more than a year. Certain of our contracts may be terminated immediately by the partner if we lose applicable licenses, go bankrupt, lose our liability insurance or receive an exclusion, suspension or debarment from state or federal government authorities. Additionally, if a partner including Passport, were to lose applicable licenses, go bankrupt, lose liability insurance, become insolvent, file for bankruptcy or receive an exclusion, suspension or debarment from state or federal government authorities, our contract with such partner could in effect be terminated. In addition, certain of our contracts may be terminated immediately if we become insolvent or file for bankruptcy. If any of our contracts with our partners is terminated, we may not be able to recover all fees due under the terminated contract, which may adversely affect our operating results. In addition, certain of our contracts provide that if we fail to meet specified implementation targets, the contracts will terminate and we will be subject to financial penalties. Separately, the contracts of New Century Health, including Vital Decisions, typically run for one yearone-year terms. While they typically contain year-to-year renewal provisions, we cannot assure that any or all of these contracts will be renewed in any particular year. We expect that future contracts will contain similar provisions to those described in this paragraph.


Recent rate changes in Kentucky have negatively impacted Passport, our largest partner in terms of revenue for 2018, and could significantly harm our business, financial condition and results of operations.

Our largest partner in terms of revenue, Passport, comprised 17.5% of our revenue for 2018. Recent changes in the way the state of Kentucky distributes federal Medicaid benefits have had a significant negative impact on Passport. Passport is currently involved in a rate dispute with the state of Kentucky with respect to rates set in the Fall of 2018 that were retroactive to July of 2018 and by their terms to remain in effect through March of 2019. Passport has stated publicly that if the rates are not changed, it could be deemed insolvent by the end of March. On February 15, 2019, Passport filed a lawsuit in Franklin County Circuit Court against the Kentucky Cabinet for Health and Family Services seeking immediate and long-term relief from a reduction in reimbursement rates that impact Medicaid beneficiaries covered by Passport. We are unable to predict the outcome of this matter, the ongoing solvency of Passport, or to reasonably estimate the amount or range of any potential impact on Passport or the Company. However, this lawsuit, the rate reductions and surrounding publicity could result in reduced enrollment for Passport, provider disruption and reputational impact for both Passport and the Company. In addition, these matters could result in significant reductions of the fees we receive from Passport. If Passport were to become insolvent or cease to operate, we would no longer receive fees from Passport. As a result, the ongoing situation and the ultimate resolution thereof could negatively impact our business, financial condition and results of operations, as well as the prospects for the joint investment we have made with Passport in the Center of Medicaid Excellence in Louisville, Kentucky.

The market for value-based health care in the United States is in the early stages of structural change and is rapidly evolving,continues to evolve, which makes it difficult to forecast demand for our products and services.


The market for value-based health care in the United States is in the early stages of structural change and is rapidly evolving. Our future financial performance will depend in part on growth in this market and on our ability to adapt to emerging demands of this market. It is difficult to predict with any precision the future growth rate and size of our target market.markets.


The rapidly evolving nature of the marketmarkets in which we operate, as well as other factors that are beyond our control, reduce our ability to accurately evaluate our long-term outlook and forecast annual performance. We believe that demand for our products and services has been driven in large part by price pressure in traditional FFS health care, a regulatory environment that is incentivizing value-basedvalue-
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based care models, a rapid expansion of retail insurance, broader use of the Internet and advances in technology. Widespread acceptance of the value-based care model is critical to our future growth and success. A reduction in demand for our products and services caused by lack of acceptance, technological challenges, competing offerings or other factors would result in a lower revenue growth rate or decreased revenue, either of which could negatively impact our business and results of operations. For example, a large portion of New Century Health’s revenue is derived from customers in the managed care industry, including risk bearing providers and national and regional managed care companies. Changes in this industry’s business practices could negatively impact us and New Century Health. For example, if New Century Health’s managed care customers seek to provide services directly to their subscribers instead of contracting with New Century Health for such services, we and New Century Health could be adversely affected. In addition, our business, financial condition and results of operations may be adversely affected if health care reform is not implemented in accordance with our expectations or if it is amended in a way that impacts our business and results in our failure to execute our growth strategies.


The health care regulatory and political framework is uncertain and evolving.

Health care laws and regulations are rapidly evolving and may change significantly in the future, including as a result of the new Biden administration, which could adversely affect our financial condition and results of operations. For example, in March 2010, the ACA was adopted, which is a health care reform measure that aims to increase the number of Americans with health insurance and reduce health care related costs. The ACA includes a variety of health care reform provisions and requirements, which became effective at varying times through 2018 and substantially changed the way health care is financed by both governmental and private insurers, which may significantly impact our industryinsurers. Since its enactment, the ACA has faced multiple congressional repeal and our business. The current administrationreplace efforts, multiple challenges before the Supreme Court, and Congress have been seeking, and we expect they will continue to seek, legislative and regulatory changes to health care laws and regulations,dozens of amendments including repeal and replacement of certain provisions of the ACA. In January 2017, President Trump issued an executive order titled “Minimizingtax penalty associated with the Economic Burdenindividual mandate to purchase coverage, plus three other taxes originally imposed by the ACA (on certain on employer-sponsored coverage, health insurers, and medical device companies). Separately, in December 2020 the U.S. Court of Appeals for the Fifth Circuit ruled that the ACA’s individual mandate is unconstitutional but did not invalidate the rest of the Patient Protectionlaw; while in June 2021 the Supreme Court ruled that the plaintiffs (two individuals and Affordable Care Act Pending Repeal.” The order directed agencies with authorities and responsibilities underseveral states) lacked standing challenge the ACA to waive, defer, grant exemptions from, or delay the implementation of any provisionconstitutionality of the ACA that would impose a fiscal or regulatory burden on states, individuals, health care providers, health insurers, or manufacturersACA’s individual mandate, leaving the merit questions of pharmaceuticals or medical devices. the case unresolved.

In October 2017, Presidenthis first year of office, the Biden Administration overturned several Trump issued a second executive order relatingAdministration Executive Orders related to the ACA titled “Promoting Healthcare Choice and Competition Across the United States,” which further directs– for example, one directing federal agencies to modify how the ACA is implemented and soon after announcedtwo that previously cut funding for ACA marketplace outreach and enrollment. It is not known what other changes the termination of the cost-sharing subsidies that reimburse insurers under the ACA. To date, Congressional efforts to completely repeal and replace the ACA have been unsuccessful. However, the individual mandate was repealed by Congress as part of the Tax Cuts and Jobs Act that was signed into law on December 22, 2017. In December 2018, a federal district court in Texas ruled that the individual mandate was unconstitutional and could not be severed from the ACA. As a result, the court ruled that the remaining provisions of the ACA were also invalid, though the court declined to issue a preliminary injunction with respect to the ACA. It remains unclear whether the court's rulingnew administration will be upheld by appellate courts. The impact of the repeal and theimplement through regulations or future executive orders, as well as the future of the ACA remain unclear, and we are continuing to evaluate their effect onhow those may impact our partners and our business. Further,It is also not known what legislation will advance in Congress – for example in the public exchange market is currently experiencing significant disruptions,current Congress, we have seen proposals ranging from modest expansions of Medicare benefits (hearing, dental, vision) and drug pricing reforms to broad-scale reforms such as many insurers have incurred significant losses“Medicare for All” and announced their withdrawal from health insurance

exchangesothers in a number of states.between. Because of the continued uncertainty about the implementation of the ACA including the timing of and potential for further legal challenges, repeal or amendment of that legislation and future of the health insurance exchanges,care law more broadly, we cannot quantify or predict with any certainty thetheir likely impact of the ACA on our business, financial condition, operating results, and prospects.


In addition, CMS, Congress, state legislatures and third-party payers may continue to review and assess alternative health care delivery and payment systems and may in the future propose and adopt legislation or policy changes or implementations effecting additional fundamental changes in the health care delivery system, including with respect to Medicare and Medicaid programs. In January 2018,October 2021, the CMS released guidanceCenter for Medicare and Medicaid Innovation (CMMI) published a white paper outlining its new strategic direction. Key themes include an increased focus on health equity, on streamlining the CMMI model portfolio, and on advancing new goals to states on how to designget “all Medicare beneficiaries” and test programs that require “community engagement” as a condition to receiving“the vast majority of Medicaid benefits. Kentucky was the first state to obtain a waiver from CMSbeneficiaries” into care relationships with accountability for its program,quality and other states have since received similar waivers.total cost of care by 2030. We cannot quantify or predict with any certainty the likely impact of such waivers, otherthis new strategic direction on the availability or functioning of CMMI models, participation in CMS programs or modifications to their rules and regulations, changes in the law, or new interpretations of existing laws, on our methods and costs of doing business.


Additionally, expansion of enforcement activity could adversely affect our business and financial condition. Going forward, we expect CMS and Congress to continue to closely scrutinize each component of the Medicare program as well as modify the terms and requirements of the program. It is not possible to predict the outcome of this Congressionalcongressional or regulatory activity, either of which could adversely affect us. Similarly, we cannot predict whether pending or future federal or state legislation or court proceedings will change various aspects of the health care delivery system, including Medicaid and Medicare programs, nor can we predict the impact those changes will have on our business operations or financial results, but the effects could be materially adverse.


Insurance subsidiaries must be licensedAs another example of recent health care legislative changes, the Consolidated Appropriations Act (the “CAA”), enacted on December 27, 2020, contain provisions impacting group health plans, including protections for plan participants from surprise medical bills and ensuring health plan price transparency. The CAA prohibits plans from entering into services agreements that directly or indirectly restrict the plans from disclosing provider-specific costs and quality of care information. The CAA will also require certain service providers for health plans to comply with certain ERISA fee disclosure rules. In addition, effective January 1, 2022, the No Surprises Act (enacted as part of the CAA) provides protection against surprise medical bills by prohibiting plans and areproviders from balance billing patients for emergency care performed by out-of-network providers as well as non-emergency and ancillary services performed by out-of-network providers at in-network facilities, subject to the regulationscertain notice and consent exceptions for non-emergency and ancillary services. The new law also grants additional patient protections, including requiring providers to send a good faith estimate of the jurisdictionsexpected charges for furnishing items or services to an insured patient’s health plan (or directly to an uninsured patient) before such items or services are delivered (including items or services reasonably expected to be provided in which they conduct business. For example, True Health is regulated under specific New Mexicoconjunction with scheduled items or
21


services or that are reasonably expected to be delivered by another provider). The No Surprises Act also provides a dispute resolution process in the event the actual charges for such items and services are substantially higher than the plan’s estimate and will prohibit providers from charging patients an amount beyond the in-network cost sharing amount for services rendered by out-of-network providers, subject to certain exceptions. Several states have also enacted comprehensive surprise billing laws and regulationsthe CAA defers to existing state requirements with respect to state-established payment amounts.

We are unable to predict how these changes to the ACA and indirectly affected by other health care-relatedcare reform initiatives from new legislation, regulation, judicial action and/or executive action, including the CAA and No Surprises Act and state laws, will ultimately impact the health care industry and regulations. State regulations mandate minimum capital or restricted cash reserve requirements. In addition, state guaranty fund lawswhat the potential impact may be on our business, financial condition, operating results and related regulations subject us to assessments for certain obligations to policyholders and claimants of impaired or insolvent insurance companies (including state insurance cooperatives). Any such assessment could expose us to the risk of paying a portion of an impaired or insolvent insurance company's claims through state guaranty association assessments.prospects.


In addition to these health care laws and regulations, we are subject to various other laws and regulations, including, among others, other aspects of state insurance laws, the Stark Law relating to self-referrals, the whistleblower provisions of the False Claims Act, anti-kickback laws, antitrust laws and the privacy and data protection laws. We have identified instances of noncompliance in the past and cannot guarantee that we will not identify other instances in the future, or the outcome of any regulatory investigation into any non-compliance. See “Part I-Item 1. Business-Health Care Laws and Regulations” for additional information. If we were to become subject to litigation, liabilities or penalties under these or other laws or as part of a governmental review or audit, our business could be adversely affected.

If we fail to effectively manage our growth and cost structure, our business and results of operations could be harmed.

We have expanded our operations significantly since our inception, organically as well as through acquisitions. For example, we grew from six full-time employees at inception to approximately 3,800 employees as of December 31, 2018, and our revenue increased from $25.7 million in 2013 to $627.1 million in 2018 (after the completion of the New Century Health acquisition and the acquisition of assets from NMHC). If we do not effectively manage our growth and maintain an efficient cost structure as we continue to expand, the quality of our products and services could suffer. Our growth to date has increased the significant demands on our management, our operational and financial systems and infrastructure and other resources. In order to successfully expand our business, we must effectively recruit, integrate and motivate new employees, while maintaining the beneficial aspects of our corporate culture. We may not be able to hire new employees quickly enough to meet our needs. If we fail to effectively manage our hiring needs and successfully integrate our new employees, our efficiency and ability to meet our forecasts and our employee morale, productivity and retention could suffer, and our business and results of operations could be harmed. We must also continue to improve our existing systems for operational and financial management, including our reporting systems, procedures and controls. These improvements could require significant capital expenditures and place increasing demands on our management. We may not be successful in managing or expanding our operations or in maintaining adequate financial and operating systems and controls. If we do not successfully manage these processes, including the timely processing of claims on behalf of our partners, our business and results of operations could be harmed.


If we are unable to offer new and innovative products and services or our products and services fail to keep pace with advances in industry standards, technology and our partners’ needs, our partners may terminate or fail to renew their relationshiprelationships with us and our revenue and results of operations may suffer.


Our success depends on providing high-quality products and services that health care providers use to improve clinical, financial and operational performance. If we cannot adapt to rapidly evolving industry standards, technology and increasingly sophisticated and varied partner needs, our existing technology could become undesirable or obsolete, which could harm our reputation. We must continue to invest significant resources in our personnel and technology in a timely and cost-effective manner in order to enhance our existing products and services and introduce new high-quality products and services that existing partners and potential new partners

will want. Our operating results would also suffer if our innovations are not responsive to the needs of our existing partners or potential new partners, are not appropriately timed with market opportunity, are not effectively brought to market or significantly increase our operating costs. If our new or modified product and service innovations are not responsive to partner preferences, emerging industry standards or regulatory changes, are not appropriately timed with market opportunity or are not effectively brought to market, we may lose existing partners or be unable to obtain new partners and our results of operations may suffer. In addition, should any of our partners terminate their relationship with us after implementation has begun, we would not only lose our time, effort and resources invested in that implementation, but we would also have lost the opportunity to leverage those resources to build a relationship with other partners over that same period of time. In some cases, we price our services based on expectations of long-term relationships and when the partner terminates the relationship earlier than we had expected, we lose the resources invested in that relationship as well as the upside benefits we had anticipated.


We also engage third-party vendors to develop, maintain and enhance our technology solutions, and our ability to develop and implement new technologies is therefore dependent on our ability to engage suitable vendors. We may also need to license software or technology from third parties in order to maintain, expand or modify our technology-enabled services platform. However, there is no guarantee we will be able to enter into such agreements on acceptable terms or at all. The functionality of our services platforms depend, in part, on our ability to integrate with third-party applications and data management systems that our partners use and from which they obtain data. These third parties may terminate their relationships with us, change the features of their applications and platforms, restrict our access to their applications and platforms or alter the terms governing use of their applications, data management systems and application programming interfaces and access to those applications and platforms in an adverse manner.


We have made and entered, and may in the future make and enter acquisitions, investments and alliances and joint ventures, including the completed acquisitions of Valence Health, Aldera, New Century Health and assets from NMHC, which may be difficult to integrate, divert management resources, result in unanticipated costs or dilute our stockholders.


Part ofAs our business strategy iscontinues to grow, we may continue to acquire or invest in companies, businesses, products or technologies that complement our current products and services, enhance our market coverage or technical capabilities or offer growth opportunities. This may include acquiring or investing in companies, businesses, products or technologies that are tangential to our current business and in which we have limited or no prior operating experience, which was the case in our acquisition of assets from NMHC.experience. That and other acquisitions, investments, alliances or joint ventures, including the recent acquisition of New Century Health,have resulted and could result in new, material risks to our results of operations, financial condition, business and prospects. These new risks could include increased variability in revenues and prospects associated with various risk sharing arrangements. Consistent withIn addition, the market price for our business strategy, weClass A common stock could also be affected, following the consummation of any other transaction, by factors that have not historically affected the market price for our Class A common stock.

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We continuously evaluate and are currently in the process of evaluating, potential acquisition targets and investments. However, there can be no assurance that any of these potential acquisitions or investments will be consummated.

In February 2016, we entered into a strategic alliance with Passport, a nonprofit community-based and provider-sponsored health plan administering Kentucky Medicaid and federal Medicare Advantage benefits. In October 2016, we completed the acquisition of Valence Health and in November 2016, we completed the acquisition of Aldera. More recently, on January 2, 2018, we completed the acquisition of assets from NMHC and on October 1, 2018, we completed the acquisition of New Century Health. The recently completed acquisitions of New Century Health and assets from NMHC, as well as other acquisitions, Acquisitions, investments and alliances, including our recent acquisition of Vital Decisions, LLC, could poseresult in numerous risks to our business which could negatively impact and our financial condition and results of operations, including:


difficulty converting platforms or integrating the purchased operations, products or technologies;
substantial unanticipated integration costs, delays and challenges that may arise in integration;
assimilation of the acquired businesses, which may divert significant management attention and financial resources from our other operations and could disrupt our ongoing business;
the loss of key customers who are in turn subject to risks and financial dislocation in their businesses;
the loss of key employees, particularly those of the acquired operations;
difficulty retaining or developing the acquired business’ customers;
adverse effects on our existing business relationships with customers, suppliers, other partners, standing with regulators;
challenges related to the integration and operation of businesses that operate in new geographic areas and new markets or lines of business;
unanticipated financial losses in the acquired business, including the risk of higher than expected health care costs;
failure to realize the potential cost savings or other financial benefits or the strategic benefits of the acquisitions, including failure to consummate any proposed or contemplated transaction; and
liabilities, including acquired litigation, and expenses from the acquired businesses for contractual disputes with customers and other third parties, infringement of intellectual property rights, data privacy violations or other claims and failure to obtain indemnification for such liabilities or claims, and distraction of our personnel in connection with any related proceedings.


We may be unable to integrate the operations, products, technologies or personnel gained through the New Century Healthacquisitions or NMHC acquisitions,investments or integrate or complete any other such transaction without a material adverse effect on our business, financial condition and results of operations. Transaction agreements may impose limitations on our ability, or the ability of the business to be acquired, to conduct business. Events outside our control, including operating changes or regulatory changes, could also adversely affect our ability to realize anticipated revenues, synergies, benefits and cost savings. In addition, revenues of acquired businesses or companies, prior to and after consummation of a transaction, may be less than expected. Counterparties in transactions may have contracts with

customers and other business partners which may require consents from these parties in connection with a transaction. If these consents cannot be obtained, the Company may suffer a loss of potential future revenue and may lose rights that are material to its business and the business of any combined company. Any such disruptions could limit our ability to achieve the anticipated benefits of the transaction. Any integration may be unpredictable, or subject to delays or changed circumstances, and we and any targets may not perform in accordance with our expectations.


We have also entered into a number of joint ventures. Conflicts or disagreements between us and any joint venture partner may negatively impact the benefits expected to be achieved by the joint venture or may ultimately threaten the ability of such joint venture to continue. We are also subject to additional risks and uncertainties because we may be dependent upon and subject to the liability, losses or reputational damage relating to joint venture partners that are not entirely under our control.


In connection with these acquisitions, investments, alliances or joint ventures, we could incur significant costs, debt, amortization expenses related to intangible assets or large and immediate write-offs or other impairments or charges (as was the case with the $47.1 million impairment charge we incurred in connection with our investment in GlobalHealth during the year ended December 31, 2020, which represented the total value of our investment), assume liabilities or issue stock (as we have done in prior transactions) that would dilute our current stockholders’ ownership. For example,

The financial benefits we expect to receive as parta result of our sale of certain assets of Passport to Molina may not be realized.

On September 1, 2020, EVH Passport and Molina consummated the Molina Closing and the Passport Medicaid Contract was novated to Molina. In the event certain conditions are not fulfilled, we may not realize the economic benefits we expect to derive from the transaction. The amount of cash we ultimately receive in connection with the transactions consummated by the Molina APA, the wind down of EVH Passport and related transactions could be adversely affected by a number of factors including litigation from third parties, the outcome of ongoing protests against the Kentucky Medicaid awards for 2021 and the results of litigation related thereto, the performance of Passport through 2020 and the results of Medicaid open enrollment in the Commonwealth of Kentucky. In addition, at the time of the closing consideration fortransaction the New Century Health acquisition,Company estimated a return of capital from EVH Passport between $130 million and $170 million in total. The Company now expects, given certain outcomes an estimated return of capital between $170 million and $190 million in total, subject to regulatory approval from the Kentucky Department of Insurance, and we issued 3.1 million Class B common unitscannot control or predict the timing of Evolent Health LLC, which, together with an equal number of shares of our Class B common stock, are exchangeable for shares of our Class A common stock. In addition, the market price for our Class A common stock could also be affected, following the consummation of any other transaction, by factors that have not historically affected the market price for our Class A common stock.such capital return.


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Our revenues and the growth of our business rely, in part, on the growth and success of our partners and certain revenues from our engagements, which are difficult to predict and are subject to factors outside of our control, including governmental funding reductions and other policy changes.


We enter into agreements with our partners under which a significant portion of our fees are variable, including fees which are dependent upon the number of members that are covered by our partners’ health care plans each month, expansion of our partners and the services that we provide, as well as performance-based metrics. The number of members covered by a partner’s health care plan is often impacted by factors outside of our control, such as the actions of our partner or third parties. In addition, ongoing payment of fees by our partners could be negatively impacted by the general financial condition of our partners. Accordingly, revenue under these agreements is unpredictable. If the number of members covered by one or more of our partners’ plans were to be reduced by a material amount, or if member enrollment numbers in new plans are lower than expected, which has beenwas the case with our Florida Medicaid partners, such decrease would lead to a decrease in our expected revenue, which could harm our business, financial condition and results of operations. In addition, growth forecasts of our partners are subject to significant uncertainty and are based on assumptions and estimates that may prove to be inaccurate. Even if the markets in which our partners compete meet the size estimates and growth forecasted, their health plan membership could fail to grow at similar rates, if at all. In addition, a portion of the revenue under certain of our service contracts is tied to the partners’ continued participation in specified payer programs over which we have no control. If a partner ceases to participate or is disqualified from participation in any such program, this would lead to a decrease in our expected revenue under the relevant contract.


In addition, the transition to value-based care may be challenging for our partners. For example, fully capitated or other provider risk arrangements have had a history of financial challenges for providers. Our partners may also have difficulty in value-based care if premium pricing is under pressure or if they incur selection bias in the health plans under which they assume risk and in so doing the premium, capitation amount or other risk-sharing arrangement they undertake does not adequately reflect the health status of the membership. Our partners may choose not to continue to capitalize affiliated health plans or subsidize losses to their reimbursement rates. Furthermore, revenue under our partner contracts may differ from our projections because of the termination of the contract for cause or at specified life cycle events, or because of fee reductions that are occasionally agreed to after the contract is initially signed.


Our partners derive a substantial portion of their revenue from third-party private and federal and state governmental payers, including Medicaid programs. Revenue under certain of our agreements could be negatively impacted as a result of governmental funding reductions impacting government-sponsored programs, changes in reimbursement rates, and premium pricing reductions, as well as the inability of our partners to control and, if necessary, reduce health care costs, all of which are out of our control. Because certain of our partners’ revenues are highly reliant on third-party payer reimbursement funding rates and mechanisms, overall reductions of rates from such payers could adversely impact the liquidity of our partners, resulting in their inability to make payments to us on agreed payment terms. These risks may be heightened by the COVID-19 pandemic. See “Risk factors–Thefactors-The health care regulatory and political framework is uncertain and evolving” for additional information.


Failure to accurately underwrite performance-based contracts could result in a reduction in profitability for our Specialty Care Management solution.

New Century Health, the brand name we use for our specialty care management solution, derives a portion of its revenue from arrangements under which it assumes responsibility for a portion of the total cost of treatments (for oncology and cardiology patients) in exchange for a fixed fee. These are typically referred to as “performance-based contracts”. If the Company is unable to accurately underwrite the health care cost risk for New Century Health and control associated costs, the Company’s profitability could decline. Moreover, costs of providing cancer care are very hard to predict, in part as a result of rapidly changing utilization of new and existing drugs and changing diagnostic and therapeutic protocols. The competitive environment for New Century Health’s performance-based products could result in pricing pressures which could cause New Century Health to reduce its rates. In addition, customer demands or expectations as to margin levels could cause New Century Health to reduce its rates. A reduction in performance-based contract rates which are not accompanied by a reduction in covered services or expected underlying care trend could result in a decrease of New Century Health’s operating margins.

If we fail to effectively manage our growth and cost structure, our business and results of operations could be harmed.

We have expanded our operations significantly since our inception, organically as well as through acquisitions. If we do not effectively manage our growth and maintain an efficient cost structure as we continue to expand, the quality of our products and services could suffer. Our growth to date has increased the significant demands on our management, our operational and financial systems and infrastructure and other resources. We must also continue to improve our existing systems for operational and financial management, including our reporting systems, procedures and controls. These improvements require significant capital expenditures and place increasing demands on our management. We may not be successful in managing or expanding our operations or in
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maintaining adequate financial and operating systems and controls. If we do not successfully manage these processes, including the timely processing of claims on behalf of our partners, our business and results of operations could be harmed.

Public health emergencies such as the COVID-19 pandemic have adversely affected, and could in the future, adversely affect our business and the business of our customers and suppliers.

An epidemic, pandemic or similar serious public health issue, and the measures undertaken by governmental authorities to address it, could significantly disrupt or prevent us from operating our business in the ordinary course for an extended period, and thereby, and/or along with any associated economic and/or social instability or distress, have a material adverse impact on our results of operations, cash flows and financial condition.

To date, due to the nature of the services we provide, market dynamics in our end markets and with our significant customers, our operations have not been materially affected by the ongoing global COVID-19 pandemic and the resulting volatility and uncertainty it has caused in the U.S. and international markets. The extent to which COVID-19 ultimately impacts our business will depend on future developments, which are highly uncertain and cannot be predicted with confidence. Factors that may determine the severity of the impact include the scope, severity and duration of the pandemic, including resurgence of COVID-19 cases due to more contagious variants such as Omicron, employee mobility and productivity and actions to contain COVID-19 or treat its impact (including federal, state and local directives to remain at home or forced business closures and the effectiveness of vaccines), among others. A prolonged economic downturn or recession resulting from the pandemic could adversely affect many of our partners which could, in turn, adversely impact our business, financial condition and results of operations.

The COVID-19 pandemic has impacted and may impact our business, financial condition, cash flows, or results of operations in a number of ways, including the following:

State Medicaid agencies may experience budget pressures as a result of the pandemic which could negatively impact payments to certain of our Medicaid health plan customers and potentially cause us to incur additional bad debt expense.
The impact of the pandemic on certain partners could result in delayed or reduced payments to us.
As our employees and our partners’ employees work from home and access our system remotely, we may be subject to heightened security and privacy risks, including the risks of cyberattacks and privacy incidents.
Volatility in the capital markets could have a negative impact on our ability to access those markets on acceptable terms, or at all.
Any benefits to our business as a result of increased Medicaid membership or lower utilization may not be sustained in or through future periods.

The inherent uncertainty surrounding COVID-19, due in part to rapidly changing governmental directives, public health challenges and progress, and market reactions thereto, also makes it more challenging for our management to estimate the potential impact and the future performance of our business. We cannot predict the ultimate impact of the COVID-19 pandemic, but it could materially adversely affect our business, including our financial position, results of operations and/or cash flows.

Our offshore support and professional services may prove difficult to manage or may not allow us to realize our cost reduction goals.

We use certain offshore resources to provide certain support and professional services, which requires technical and logistical coordination. If we are unable to maintain acceptable standards of quality in support and professional services, our attempts to reduce costs and drive growth through margin improvements in technical support and professional services may be negatively impacted, which would adversely affect our results of operations. Our offshore resources, and their ability to provide support and professional services to our domestic operations, are subject to domestic regulation at the federal, state and local levels. In certain cases, those regulations restrict or prohibit us from using our offshore resources. As a result, we may not be able to reduce costs for our domestic operations or fully realize our margin improvement goals.

If we lose key members of our management team or employees or are unable to attract and retain the employees we need, our compensation costs will increase and our business and operating results will be adversely affected.

Our success depends largely upon the continued services of our key executive officers and recruitment of additional highly skilled employees. From time to time, there may be changes in our senior management team resulting from the hiring or departure of executives, which could disrupt our business. Hiring executives with needed skills or the replacement of one or more of our executive officers or other key employees would likely involve significant time and costs and may significantly delay or prevent the achievement of our business objectives.

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In addition, competition for qualified talent in our industry is intense, particularly in the last several months. In 2021, there has been a dramatic increase in workers leaving their positions throughout our industry that is being referred to as the “great resignation,” and the market to build, retain and replace talent has become even more highly competitive. Many of the companies with which we compete for personnel have greater financial and other resources than we do.

We have faced and may continue to face difficulties attracting, hiring and retaining highly-skilled personnel and with appropriate qualifications and may not be able to fill positions. To attract top talent, we have had to offer, and believe we will need to continue to offer, competitive compensation and benefits packages before we can validate the productivity of those employees. We have increased, and expect to continue to increase, our employee compensation levels in response to competition, as necessary. In addition, the pressures of inflation have increased our costs of labor, and may continue to do so.

In addition, we believe our corporate culture has been a key contributor to our success to date. However, in this period of the "great resignation," we have and may continue to face higher employee turnover rates. With many of our employees working remotely, we may find it difficult to maintain important aspects of our culture, which could negatively affect our ability to retain and recruit personnel who are essential to our future success and could ultimately have a negative impact on our business and our ability to execute on our strategy. In order to successfully expand our business, we must effectively recruit, integrate and motivate new and retain existing employees, while maintaining the beneficial aspects of our corporate culture. All of our employees are “at-will” employees, and their employment can be terminated by us or them at any time, for any reason and without notice. We may not be able to hire new employees quickly enough to meet our needs. If we fail to effectively manage our hiring needs and successfully integrate new employees, our efficiency and ability to meet our forecasts and our employee morale, productivity and retention could suffer, and our business and results of operations could be harmed. In addition, volatility or lack of performance in our stock price may affect our ability to attract replacements should key personnel depart.

We have recorded a significant amount of goodwill, and we may never realize the full value of our intangible assets, causing us to record impairments that may negatively affect our results of operations.

The Company has three reporting units. Our total assets include substantial goodwill. On December 31, 2021, we had $426.3 million of goodwill on our consolidated balance sheet. Goodwill is not amortized, but is reviewed at least annually for indications of impairment, with consideration given to financial performance and other relevant factors.

While our annual goodwill impairment test is conducted on October 31, we have processes to monitor for interim triggering events. Under GAAP, we review our goodwill for impairment when events or changes in circumstances indicate the carrying value may not be recoverable. Factors that may be considered a change in circumstances indicating that the carrying value of our goodwill may not be recoverable include macroeconomic conditions, industry and market considerations, our overall financial performance including an analysis of our current and projected cash flows, revenue and earnings, a sustained decrease in our share price and other relevant entity-specific events including changes in strategy, customers or litigation. A detailed discussion of our impairment testing is included in “Part II - Item 8. Financial Statements and Supplementary Data - Note 9.”

The Company recorded impairment charges of $199.8 million and $215.1 million during the three months ended December 31, 2019 and June 30, 2020, respectively, as a result of the Kentucky Cabinet for Health and Family Services announcing that EVH Passport was not awarded a Kentucky managed Medicaid contract for the next contract period. When other indications of goodwill impairment exist, we may be required to recognize additional impairments in the future as a result of market conditions or other factors related to our performance, including changes in our forecasted results, investment strategy, interest rates or assumptions used as part of the goodwill impairment analysis. Any further impairment charges that we may record in the future could be material to our results of operations.

We may need to obtain additional financing which may not be available or, if it is available, may result in a reduction in the ownership of our stockholders.

We may need to raise additional funds in order to:

finance unanticipated working capital requirements;
develop or enhance our technological infrastructure and our existing products and services;
fund strategic relationships, including joint ventures and co-investments;
fund additional implementation engagements; and
acquire complementary businesses, technologies, products or services.

Additional financing may not be available on terms favorable to us, or at all. If adequate funds are unavailable or are unavailable on acceptable terms, our ability to fund our expansion strategy, take advantage of unanticipated opportunities, develop or enhance technology or services or otherwise respond to competitive pressures could be significantly limited. If we raise additional funds by
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issuing equity or convertible debt securities, the ownership of our then-existing stockholders may be reduced, and holders of these securities may have rights, preferences or privileges senior to those of our then-existing stockholders. In addition, any indebtedness we incur and restrictive covenants contained in the agreements related thereto could:

make it difficult for us to satisfy our obligations, including interest payments on any debt obligations;
limit our ability to obtain additional financing to operate our business;
require us to dedicate a substantial portion of our cash flow to payments on our debt, reducing our ability to use our cash flow to fund capital expenditures and working capital and other general operational requirements;
limit our flexibility to plan for and react to changes in our business and the health care industry;
place us at a competitive disadvantage relative to our competitors;
limit our ability to pursue acquisitions; and
increase our vulnerability to general adverse economic and industry conditions, including changes in interest rates or a downturn in our business or the economy.

The occurrence of any one of these events could cause a significant decrease in our liquidity and impair our ability to pay amounts due on any indebtedness, and could have a material adverse effect on our business, financial condition and results of operations.

We have experienced net losses in the past and we may not achieve profitability in the future.

We have incurred significant net losses in the past and our operating expenses may increase in the future as we continue to invest to grow our business and build relationships with partners, develop our platforms and develop new solutions. These efforts may prove to be more expensive than we currently anticipate, and we may not succeed in increasing our revenue sufficiently to offset these higher expenses. In addition, as we continue to increase our partner base, we could incur increased losses due to mis-forecasted underwriting in performance-based contracts or because significant costs associated with entering into partner agreements are generally incurred upfront, while revenue under certain of our partner agreements is recognized each period in the month in which the services are delivered. As a result, we may need to raise additional capital through equity and debt financings in order to fund our operations. We may also fail to improve the gross margins of our business as anticipated. If we are unable to effectively manage these risks and difficulties as we encounter them, our business, financial condition and results of operations may suffer.

We are and may become subject to litigation, proceedings, government inquiries, reviews, audits or investigations which could have a material adverse effect on our business, financial condition and results of operations.

We are and may become subject to litigation, proceedings, government inquiries, reviews, audits or investigations in the future, including potential claims against us by our partners, with or without merit. For example, on August 8, 2019, a shareholder of the Company filed a class action complaint against the Company, asserting claims under Section 10(b) and 20(a) of the Securities Exchange Act of 1934. Some of these matters and claims may result in significant defense costs and potentially significant judgments against us, some of which we are not, or cannot be, insured against. We generally intend to defend ourselves vigorously; however, we cannot be certain of the ultimate outcomes of any claims or other matters that may arise in the future. Resolution of these types of matters against us may result in our having to pay significant fines, judgments or settlements, which, if uninsured, or if the fines, judgments and settlements exceed insured levels, could adversely impact our earnings and cash flows, thereby having a material adverse effect on our business, financial condition, results of operations, cash flow and per share trading price of our Class A common stock. Certain litigation, proceedings, government inquiries, reviews, audits or investigations or the resolution of such matters may affect the availability or cost of some of our insurance coverage, which could adversely impact our results of operations and cash flows, expose us to increased risks that would be uninsured and adversely impact our ability to attract directors and officers.

We typically incur significant upfront costs in our partner relationships, and if we are unable to develop or grow these partner relationships over time, we are unlikely to recover these costs and our operating results may suffer.


We devote significant resources to establish relationships with our partners. Some of our partners undertake a significant and prolonged evaluation process, often to determine whether our products and services meet their unique health system needs, which has in the past resulted in extended periods of time to establish a partner relationship. Our efforts involve educating our partners about the use, technical capabilities and benefits of our products and services. Accordingly, our operating results will depend in substantial part

on our ability to deliver a successful partner experience and persuade our partners to grow their relationship with us over time. There is no guarantee that we will be able to successfully convert a customer of our transformation services into a partner of our platform and operations services. If we are unable to sell additional products and services to existing partners, enter into and maintain favorable relationships with new partners or sufficiently grow our partners’ lives on platform, it could have a material adverse effect on our business, financial condition and results of operations. As we grow, our customer acquisition costs could outpace our build-up of recurring revenue, and we may be unable to reduce our total operating costs through economies of scale such that we are unable to achieve profitability. For example, some of our partnerships require significant upfront investment including, in the case of new markets, investments in infrastructure to meet readiness and operating requirements which have outpaced our revenue growth, which has been growth. Under
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the caseASC 606 revenue standard, certain set up costs we incur during the implementation phase may be deferred into the P&O phase, potentially along with associated revenues. If the economics of a partnership change such that we are unlikely to fully recover those costs, we may be required to write off a portion or all of those deferred costs and revenues and our Florida Medicaid partners.operating results may suffer. In addition, we estimate the costs and timing for completing the transformation phase of relevant partner relationships. These estimates reflect our best judgment. Any increased or unexpected costs or unanticipated delays, including delays caused by factors outside our control, could cause our operating results to suffer.


If we do not continue to attract new partners and successfully capture new opportunities, we may not achieve our revenuefinancial projections, and our results of operations would be harmed.


In order to grow our business, we must continually attract new partners and successfully capture new opportunities. Our ability to do so depends in large part on the success of our sales and marketing efforts. Potential partners may seek out other options. Therefore, we must demonstrate that our products and services provide a viable solution for potential partners. If we fail to provide high-quality solutions and convince individual partners of our value proposition, we may not be able to retain existing partners or attract new partners. In addition, there may be a limited-time opportunity to achieve and maintain a significant share of the market for our products and services due in part to the rapidly evolving nature of the health care and technology industries and the substantial resources available to our existing and potential competitors. If the market for our products and services declines or grows more slowly than we expect, if we fail to successfully convert new growth opportunities or if the number of individual partners that use our solutions declines or fails to increase as we expect, our revenue, results of operations, financial condition, business and prospects could be harmed.


As we enter into an increasing number and variety of risk sharing arrangements with partners, our revenues and profitability could be limited and negatively impacted.


We may choose to incorporate certain risk sharing arrangements as part of our contractual arrangements with ourcertain partners, and we expect to enter an increasing number and variety of risk sharing arrangements in the future. As an example, as part of our strategy to support certain partners, in the Next Generation Accountable Care Program, we entered into upside and downside risk-sharing arrangements. Another example of risk sharing is our strategic alliance with Passport, where in February 2016 we invested alongside Passport in the creation of a joint Medicaid Center of Excellence in Louisville, Kentucky. Through our specialty care management services, we take on members from payers through performance-based arrangements where we assume risks related to pricing of contracts for the provision of oncology and cardiology services. We may incur losses under these arrangements if we are unable to adjust our rates if faced with increased costs related to patient care or pharmaceutical products. Our True Health segment, which operates a health plan in New Mexico, and provides reinsurance to NMHC, takes on certain insurance and underwriting costs in pricing its premiums.


As the market evolves, we expect to engage in similar and new risk sharing strategies with our partners. As of December 31, 2018,2021, Evolent had approximately $34.1$11.7 million of restricted cash and restricted investments related to risk-sharing arrangements. These arrangements have included and may include provision of letters of credit, loans, reinsurance arrangements, equity investments and other extensions of capital, where we are and may be at risk of not recovering all or a portion of any such loan or other extension of capital. These and any other potential risk sharing arrangements could limit and negatively impact our revenue, results of operations, financial condition, business and prospects.

In addition, our failure to agree on satisfactory risk sharing solutions with potential partners could negatively impact our ability to attract new partners.

We may also be required to make additional capital contributions as we invest and enter into new joint ventures and strategic alliances.


If the estimates and assumptions we use to determine the size of the target markets for our services are inaccurate, our future growth rate may be impacted and our business would be harmed.


Market opportunity estimates and growth forecasts are subject to significant uncertainty and are based on assumptions and estimates that may not prove to be accurate. Our estimates and forecasts relating to the size and expected growth of the markets for our services may prove to be inaccurate. Even if the markets in which we compete meetsmeet our size estimates and forecasted growth, our business could fail to grow at similar rates, if at all.


Our estimates of the market opportunityopportunities for our services are based on the assumption that the strategic approaches we offer will be attractive to potential partners. Potential partners may pursue different strategic options, or none at all. In addition, our assumptions could be impacted by changes to health care laws and regulations as a result of the 2018 congressional, state and local elections and

subsequent elections.regulations. If theseour assumptions prove inaccurate, our business, financial condition and results of operations could be adversely affected.


If we are not able to maintain and enhance our reputation and brand recognition, our business and results of operations will be harmed.


We believe that maintaining and enhancing our reputation and brand recognition is critical to our relationships with existing partners and to our ability to attract new partners. The promotion of our brands may require us to make substantial investments and we
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anticipate that, as our market becomes increasingly competitive, these marketing initiatives may become increasingly difficult and expensive. Our marketing activities may not be successful or yield increased revenue, and to the extent that these activities yield increased revenue, the increased revenue may not offset the expenses we incur and our results of operations could be harmed. In addition, any factor that diminishes our reputation or that of our management, including failing to meet the expectations of our partners, or any adverse publicity or litigation involving or surrounding the Company or one of our joint venture partners, investors or strategic alliance partners including for example Passport, could make it substantially more difficult for us to attract new partners. Similarly, because our existing partners often act as references for us with prospective new partners, any existing partner that questions the quality of our work or that of our employees could impair our ability to secure additional new partners. Therefore, financial adversity of our partners’ affiliated health plans may adversely affect our reputation. In addition, negative publicity resulting from any adverse government payer audit could injure our reputation. If we do not successfully maintain and enhance our reputation and brand recognition, our business may not grow and we could lose our relationships with partners, which would harm our business, results of operations and financial condition.


Consolidation in the health care industry could have a material adverse effect on our business, financial condition and results of operations.


Many health care industry participants and payers are consolidating to create larger and more integrated health care delivery systems with greater market power. We expect regulatory and economic conditions to result in additional consolidation in the health care industry in the future. As consolidation accelerates, the economies of scale of our partners’ organizations may grow. If a partner experiences sizable growth following consolidation, it may determine that it no longer needs to rely on us and may reduce its demand for our products and services. In addition, as health care providers consolidate to create larger and more integrated health care delivery systems with greater market power, these providers may try to use their market power to negotiate fee reductions for our products and services. Finally, consolidationConsolidation may also result in the acquisition or future development by our partners of products and services that compete with our products and services. Finally, if any of our partners were to be acquired or otherwise change ownership, we cannot assure you that the new owner would not seek to renegotiate or terminate their agreements with us. Any of these potential results of consolidation could have a material adverse effect on our business, financial condition and results of operations.


We may face intense competition, which could limit our ability to maintain or expand market share within our industry, and if we do not maintain or expand our market share our business and operating results will be harmed.


The market for our products and services is fragmented, competitive and characterized by rapidly evolving technology standards, customer needs and the frequent introduction of new products and services. Our competitors range from smaller niche companies to large, well-financed and technologically-sophisticated entities.


We compete on the basis of several factors, including breadth, depth and quality of product and service offerings, ability to deliver clinical, financial and operational performance improvement through the use of products and services, quality and reliability of services, ease of use and convenience, brand recognition and the ability to integrate services with existing technology. Some of our competitors are more established, benefit from greater brand recognition, have larger client bases and have substantially greater financial, technical and marketing resources. Other competitors have proprietary technology that differentiates their product and service offerings from ours. Our competitors are constantly developing products and services that may become more efficient or appealing to our existing partners and potential partners. Additionally, some health care information technology providers have begun to incorporate enhanced analytical tools and functionality into their core product and service offerings used by health care providers. As a result of these competitive advantages, our competitors and potential competitors may be able to respond more quickly to market forces, undertake more extensive marketing campaigns for their brands, products and services and make more attractive offers to our existing partners and potential partners.


We also compete on the basis of price. We may beare subject to pricing pressures as a result of, among other things, competition within the industry, consolidation of health care industry participants, practices of managed care organizations, government action and financial stress experienced by our partners. If our pricing experiences significant downward pressure, our business will be less profitable and our results of operations will be adversely affected.


We cannot be certain that we will be able to retain our current partners or expand our partner base in this competitive environment. If we do not retain current partners or expand our partner base, or if we have to renegotiate existing contracts, our business, financial condition and results of operations will be harmed. Moreover, we expect that competition will continue to increase as a result of consolidation in both the health care information technology and health care industries. If one or more of our competitors or potential

competitors were to merge or partner with another of our competitors, the change in the competitive landscape could also adversely affect our ability to compete effectively and could harm our business, financial condition and results of operations.

In addition, with respect to True Health, we face competition in the health care benefits industry, which is highly competitive and subject to significant changes from legislative reform, business consolidations, new strategic alliances, aggressive marketing practices by other health benefits organizations and market pressures brought about by an informed and organized customer base, particularly among large employers. We will have to respond to pricing and other actions taken by existing competitors and potentially disruptive new entrants, proliferation of competing products and our competitors’ marketing and pricing. If we do not compete effectively in the geographies and product areas in which True Health operates, our business, financial condition, results of operations or prospects could be adversely affected.


Our offerings could be subject to audits by CMS and other governmental payers and whistleblower claims under the False Claims Act.


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We support provider-sponsored health plans with Medicare Advantage, Medicaid and Exchange products, as well as health systems and physician groups participating in payer-delegated risk arrangements or in the CMS Next Generation ACO Model. We anticipate that CMS and other governmental payers will continue to review and audit the results of our services including risk adjustment offerings, with a focus on identifying possible false claims.


In addition, aspects of our review process and coding procedures could be subject to claims under the False Claims Act or Anti-Kickback Statute. Negative results of any such audit or claim could have a material adverse effect on our business, financial condition, results of operations or prospects and could damage our reputation.


Exclusivity and right of first refusal clauses in some of our partner and founder contracts may prohibit us from partnering with certain other providers in the future, and as a result may limit our growth.


Some of our partner and founder contracts include exclusivity and right of first refusal clauses. Any founder contracts with exclusivity, right of first refusal or other restrictive provisions may limit our ability to conduct business with certain potential partners, including competitors of our founders. For example, under the UPMC IP Agreement, if we were to conduct business with certain precluded providers, it would result in the loss of the license thereunder. Partner contracts with exclusivity or other restrictive provisions may limit our ability to partner with or provide services to other providers or purchase services from other vendors within certain time periods. These exclusivity or other restrictive provisions often apply to specific competitors of our health system partners or specific geographic areas within a particular state or an entire state. Accordingly, these exclusivity clauses may prevent us from entering into relationships with potential partners and could cause our business, financial condition and results of operations to be harmed.


We have also entered into a reseller, services and non-competition agreement with an affiliate of UPMC, pursuant to which we are prohibited from providing products or services to certain third parties and in certain territories. These restrictions could cause our business, financial condition and results of operations to be harmed if we found it advantageous to provide products or services to such third parties or in such territories during the restricted period.


Risks Related to Data Protection Privacy, Cybersecurity, Intellectual Property and Technology

We are subject to privacy and data protection laws governing the transmission, security and privacy of health information, which may impose restrictions on the manner in which we access personal data and subject us to penalties if we are unable to fully comply with such laws.


As described below, we are required to comply with numerous federal and state laws and regulations governing the collection, use, disclosure, storage and transmission of individually identifiable health information that we may obtain or have access to in connection with the provision of our services. These laws and regulations, including their interpretation by governmental agencies, are subject to frequent change and could have a negative impact on our business.


HIPAA expanded protection of the privacy and security of personal health information and required the adoption of standards for the exchange of electronic health information. Among the standards that the Department of Health and Human Services has adopted pursuant to HIPAA are standards for electronic transactions and code sets, unique identifiers for providers, employers, health plans and individuals, security, electronic signatures, privacy and enforcement. FailurePrivacy regulations under HIPAA also provide patients with rights related to understanding and controlling how their protected health information is used and disclosed. As a provider of services to entities subject to HIPAA, we are directly subject to certain provisions of the regulations as a “Business Associate.”. If we are unable to properly protect the privacy and security of protected health information entrusted to us, we could be found to have breached our contracts with our customers and be subject to investigation by the U.S. Department of Health and Human Services Office for Civil Rights (“OCR”). In the event the OCR finds that we have failed to comply with applicable HIPAA privacy and security standards, we could result in finesface civil and criminal penalties that could have a material adverse effect on us. In addition, OCR performs compliance audits of Business Associates in order to proactively enforce the HIPAA privacy and security standards. OCR has become an increasingly active regulator and has signaled its intention to continue this trend. OCR has the discretion to impose penalties without being required to attempt to resolve violations through informal means; further, OCR may require companies to enter into resolution agreements and corrective action plans which impose ongoing compliance requirements. OCR enforcement activity can result in financial liability and reputational harm, and responses to such enforcement activity can consume significant internal resources.
The HITECH Act, enacted as part of the American Recovery and Reinvestment Act of 2009, also known as the “Stimulus Bill,” effective February 22, 2010, set forth health information security breach notification requirements and increased penalties for violation of HIPAA. The HITECH Act requires individual notification for all breaches, media notification of breaches for over 500 individuals and at least annual reporting of all breaches to the
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Department of Health and Human Services. The HITECH Act also replaced the prior penalty system of one tier of penalties of $100 per violation and an annual maximum of $25,000 with a four-tier system of sanctions for breaches. Penalties now range from the original $100 per violation and an annual maximum of $25,000 for the first tier to a minimum of $50,000 per violation and an annual maximum of $1.5 million for the fourth tier. Failure to comply with the HITECH Act could result in fines and penalties that could have a material adverse effect on us.

Numerous other federal and state laws may apply that restrict the use and protect the privacy and security of individually identifiable information, as well as employee personal information. These include state medical privacy laws, state social security number protection laws and federal and state consumer protection laws. These various laws in many cases are not preempted by HIPAA and may be subject to varying interpretations by the courts and government agencies, creating complex compliance issues for us and our partners and potentially exposing us to additional expense, adverse publicity and liability, any of which could adversely affect our business.
Federal and state consumer protection laws are increasingly being applied by the FTC and states’ attorneys general to regulate the collection, use, storage and disclosure of personal or individually identifiable information, through websites or otherwise, and to regulate the presentation of website content.


There is ongoing concern from privacy advocates, regulators and others regarding data protection and privacy issues, and the number of jurisdictions with data protection and privacy laws have been increasing. Also, there are ongoing public policy discussions regarding whether the standards for de-identified, anonymous or pseudonomizedpseudonymized health information are sufficient, and the risk of re-identification sufficiently small, to adequately protect patient privacy. These discussions may lead to further restrictions on the use of such information. There can be no assurance that these initiatives or future initiatives will not adversely affect our ability to access and use data or to develop or market current or future services.


The security measures that we and our third-party vendors and subcontractors have in place to ensure compliance with privacy and data protection laws may not protect our facilities and systems from security breaches, acts of vandalism or theft, computer viruses, misplaced or lost data, programming and human errors or other similar events. Under the HITECH Act, as a business associate we may also be liable for privacy and security breaches and failures of our subcontractors. Even though we provide for appropriate protections through our agreements with our subcontractors, we still have limited control over their actions and practices. A breach of privacy or security of individually identifiable health information by a subcontractor may result in an enforcement action, including criminal and civil liability, against us. Due to the recent enactment of the HITECH Act, we are not able to predict the extent of the impact such incidents may have on our business. Our failure to comply may result in criminal and civil liability because the potential for enforcement action against business associates is now greater. Enforcement actions against us could be costly and could interrupt regular operations, which may adversely affect our business.

Data loss or corruption due to failures or errors in our systems or service disruptions at our data centers may adversely affect our reputation and relationships with existing partners, which could have a negative impact on our business, financial condition and results of operations.

Because of the large amount of data that we collect and manage, it is possible that hardware failures or errors in our systems could result in data loss or corruption or cause the information that we collect to be incomplete or contain inaccuracies that our partners regard as significant. Complex software such as ours may contain errors or failures that are not detected until after the software is introduced or updates and new versions are released. We continually introduce new software and updates and enhancements to our existing software. Despite testing by us, we may discover defects or errors in our software. In addition, we may encounter defects or errors in connection with the integration of software and technology we acquire. Any defects or errors could expose us to risk of liability to partners and the government and could cause delays in the introduction of new products and services, result in increased costs and diversion of development resources, require design modifications, decrease market acceptance or partner satisfaction with our products and services or cause harm to our reputation.

Furthermore, our partners might use our software together with products from other companies. As a result, when problems occur, it might be difficult to identify the source of the problem. Even when our software does not cause these problems, the existence of these errors might cause us to incur significant costs, divert the attention of our technical personnel from our product development efforts, impact our reputation and lead to significant partner relations problems.

Our business is subject to online security risks, and if we are unable to safeguard the security and privacy of confidential data, we may face significant liabilities and our reputation and business will be harmed.

Our services involve the collection, storage and analysis of confidential information, including intellectual property and personal information of employees, health providers and others, as well as protected health information of our partners’ patients. Because of the extreme sensitivity of this information, the security features of our computer, network, and communications systems infrastructure are very important. In certain cases, we provide such information to third parties, for example, to the service providers who provide hosting services for our technology platform, and we may be unable to control the use of such information or the security protections employed by such third parties. We may be required to expend significant capital and other resources to protect against security breaches or to alleviate problems caused by security breaches. Despite our implementation of security measures designed to help ensure data security and compliance with applicable laws and rules, our facilities and systems, and those of our third-party providers, are vulnerable to cyber-attacks, security breaches, acts of vandalism or theft (including by employees), computer viruses, misplaced or
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lost data, programming and/or human errors, power outages, hardware failures or other similar events. Furthermore, our increased use of mobile and cloud technologies, including as a result of the shift to work-from-home arrangements as a result of the COVID-19 pandemic, has heightened these cybersecurity and privacy risks, including risks from cyber-attacks such as phishing, spam emails, hacking, social engineering, and malicious software. If an actual or perceived breach of our security occurs, or if we are unable to effectively resolve such breaches in a timely manner, the market perception of the effectiveness of our security measures could be harmed and we could lose sales and partners, which could have a material adverse effect on our business, operations, and financial results.

A cyber-attack that bypasses our, or our third-party providers’, security systems successfully could require us to expend significant resources to remediate any damage, and prevent future occurrences, interrupt our operations, damage our reputation and our relationship with our partners, expose us or other third parties to a risk of loss or misuse of confidential information, reduce demand for our products and services or subject us to significant liability through litigation as well as regulatory action. While we maintain insurance covering certain security and privacy damages and claim expenses, we may not carry insurance or maintain coverage sufficient to compensate for all liability and such insurance may not be available for renewal on acceptable terms or at all, and in any event, insurance coverage would not address the reputational damage that could result from a security incident.

Cyber attacks continue to evolve in sophistication and volume and may remain undetected for an extended period. In addition, techniques used to obtain unauthorized access to information or to sabotage information technology systems change frequently. We have not receivedseen, and will continue to see, industry-wide vulnerabilities, such as the Log4j vulnerability reported in December 2021, which could in the future affect our or other parties’ systems. We expect to continue to experience such vulnerabilities in the future. The costs of attempting to protect against cybersecurity risks and the costs of responding to cyber-attacks are significant. This could require us to expend significant resources to continue to modify or enhance our protective measures and to remediate any notices of violation of the applicable privacy anddamage.

New data protectionsecurity laws and believeregulations are being implemented rapidly and are evolving, and we are in compliancemay not be able to timely comply with such laws, there canrequirements, and such requirements may not be no assurance that we will not receive such notices in the future.compatible with our current processes. Changing our processes could be time consuming and expensive, and failure to timely implement required changes could subject us to liability for non-compliance.


If we are unable to obtain, maintain and enforce intellectual property protection for our technology and products or if the scope of our intellectual property protection is not sufficiently broad, others may be able to develop and commercialize technology and products substantially similar to ours, and our ability to successfully commercialize our technology and products may be adversely affected.


Our business depends on proprietary technology and content, including software, databases, confidential information and know-how, the protection of which is crucial to the success of our business. We rely on a combination of trademark, trade-secret and copyright laws and confidentiality procedures and contractual provisions to protect our intellectual property rights in our proprietary technology and content. We are pursuing the registration of our trademarks and service marks in the United States. We may, over time, increase our investment in protecting our intellectual property through additional trademark, patent and other intellectual property filings that could be expensive and time-consuming. Effective trademark, trade-secret and copyright protection is expensive to develop and maintain, both in terms of initial and ongoing registration requirements and the costs of defending our rights. These measures, however, may not be sufficient to offer us meaningful protection. If we are unable to protect our intellectual property and other proprietary rights, our competitive position and our business could be harmed, as third parties may be able to commercialize and use technologies and software products that are substantially the same as ours without incurring the development and licensing costs that we have incurred. Any of our owned or licensed intellectual property rights could be challenged, invalidated, circumvented, infringed or misappropriated, our trade secrets and other confidential information could be disclosed in an unauthorized manner to third parties, or our intellectual property rights may not be sufficient to permit us to take advantage of current market trends or otherwise to provide us with competitive advantages, which could result in costly redesign efforts, discontinuance of certain offerings or other competitive harm.


Monitoring unauthorized use of our intellectual property is difficult and costly. From time to time, we seek to analyze our competitors’ products and services, and may in the future seek to enforce our rights against potential infringement. However, the steps we have taken to protect our proprietary rights may not be adequate to prevent infringement or misappropriation of our intellectual property. We may not be able to detect unauthorized use of, or take appropriate steps to enforce, our intellectual property rights. Any inability to meaningfully protect our intellectual property rights could result in harm to our ability to compete and reduce demand for our technology and products. Moreover, our failure to develop and properly manage new intellectual property could adversely affect our market positions and business opportunities. Also, some of our products and services rely on technologies and software developed by or licensed from third parties, and we may not be able to maintain our relationships with such third parties or enter into similar relationships in the future on reasonable terms or at all.


We may also be required to protect our proprietary technology and content in an increasing number of jurisdictions, a process that is expensive and may not be successful, or which we may not pursue in every location. In addition, effective intellectual property

protection may not be available to us in every country, and the laws of some foreign countries may not be as protective of intellectual property rights as those in the United States. Additional uncertainty may result from changes to intellectual property legislation
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enacted in the United States and elsewhere, and from interpretations of intellectual property laws by applicable courts and agencies. Accordingly, despite our efforts, we may be unable to obtain and maintain the intellectual property rights necessary to provide us with a competitive advantage. Our failure to obtain, maintain and enforce our intellectual property rights could therefore have a material adverse effect on our business, financial condition and results of operations.


If our trademarks and trade names are not adequately protected, we may not be able to build name recognition in our markets of interest and our business may be adversely affected.


The registered or unregistered trademarks or trade names that we own or license may be challenged, infringed, circumvented, declared generic, lapsed or determined to be infringing on or dilutive of other marks. We may not be able to protect our rights in these trademarks and trade names, which we need in order to build name recognition with potential partners. In addition, third parties may in the future file for registration of trademarks similar or identical to our trademarks. If they succeed in registering or developing common law rights in such trademarks, and if we are not successful in challenging such third-party rights, we may not be able to use these trademarks to commercialize our technologies or products in certain relevant countries. If we are unable to establish name recognition based on our trademarks and trade names, we may not be able to compete effectively and our business may be adversely affected.


Third parties may initiate legal proceedings alleging that we are infringing or otherwise violating their intellectual property rights, the outcome of which would be uncertain and could have a material adverse effect on our business, financial condition and results of operations.


Our commercial success depends on our ability to develop and commercialize our services and use our proprietary technology without infringing the intellectual property or proprietary rights of third parties. Intellectual property disputes can be costly to defend and may cause our business, operating results and financial condition to suffer. As the market for health care in the United States expands and more patents are issued, the risk increases that there may be patents issued to third parties that relate to our products and technology of which we are not aware or that we must challenge to continue our operations as currently contemplated. Whether merited or not, we may face allegations that we, our partners, our licensees or parties indemnified by us have infringed or otherwise violated the patents, trademarks, copyrights or other intellectual property rights of third parties. Such claims may be made by competitors seeking to obtain a competitive advantage or by other parties. Additionally, in recent years, individuals and groups have begun purchasing intellectual property assets for the purpose of making claims of infringement and attempting to extract settlements from companies like ours. We may also face allegations that our employees have misappropriated the intellectual property or proprietary rights of their former employers or other third parties. It may be necessary for us to initiate litigation to defend ourselves in order to determine the scope, enforceability and validity of third-party intellectual property or proprietary rights, or to establish our respective rights. Regardless of whether claims that we are infringing patents or other intellectual property rights have merit, such claims can be time-consuming, divert management’s attention and financial resources and can be costly to evaluate and defend. Results of any such litigation are difficult to predict and may require us to stop commercializing or using our products or technology, obtain licenses, modify our services and technology while we develop non-infringing substitutes or incur substantial damages, settlement costs or face a temporary or permanent injunction prohibiting us from marketing or providing the affected products and services. If we require a third-party license, it may not be available on reasonable terms or at all, and we may have to pay substantial royalties, upfront fees or grant cross-licenses to intellectual property rights for our products and services. We may also have to redesign our products or services so they do not infringe third-party intellectual property rights, which may not be possible or may require substantial monetary expenditures and time, during which our technology and products may not be available for commercialization or use. Even if we have an agreement to indemnify us against such costs, the indemnifying party may be unable to uphold its contractual obligations. If we cannot or do not obtain a third-party license to the infringed technology on reasonable terms or at all, or obtain similar technology from another source, our revenue and earnings could be adversely impacted.


From time to time, we have been and may be subject to legal proceedings and claims in the ordinary course of business with respect to intellectual property. We are not currently subject to any claims from third parties asserting infringement of their intellectual property rights. Some third parties may be able to sustain the costs of complex litigation more effectively than we can because they have substantially greater resources. Even if resolved in our favor, litigation or other legal proceedings relating to intellectual property claims may cause us to incur significant expenses and could distract our technical and management personnel from their normal responsibilities. In addition, there could be public announcements of the results of hearings, motions or other interim proceedings or developments, and if securities analysts or investors perceive these results to be negative, it could have a material adverse effect on the price of our Class A common stock. Moreover, any uncertainties resulting from the initiation and continuation of any legal proceedings could have a material adverse effect on our ability to raise the funds necessary to continue our operations. Assertions by third parties that we violate their intellectual property rights could therefore have a material adverse effect on our business, financial condition and results of operations.



Our use of “open source” software could adversely affect our ability to offer our services and subject us to possible litigation.


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We may use open source software in connection with our products and services. Companies that incorporate open source software into their products have, from time to time, faced claims challenging the use of open source software and/or compliance with open source license terms. As a result, we could be subject to suits by parties claiming ownership of what we believe to be open source software or claiming noncompliance with open source licensing terms. Some open source software licenses require users who distribute software containing open source software to publicly disclose all or part of the source code to such software and/or make available any derivative works of the open source code, which could include valuable proprietary code of the user, on unfavorable terms or at no cost. While we monitor the use of open source software and try to ensure that none is used in a manner that would require us to disclose our proprietary source code or that would otherwise breach the terms of an open source agreement, such use could inadvertently occur, in part because open source license terms are often ambiguous. Any requirement to disclose our proprietary source code or pay damages for breach of contract could have a material adverse effect on our business, financial condition and results of operations and could help our competitors develop products and services that are similar to or better than ours.


If we are unable to protect the confidentiality of our trade secrets, know-how and other proprietary information, the value of our technology and products could be adversely affected.


We may not be able to protect our trade secrets, know-how and other proprietary information adequately. Although we use reasonable efforts to protect this proprietary information and technology, our employees, consultants and other parties may unintentionally or willfully disclose our information or technology to competitors. Enforcing a claim that a third-party illegally obtained and is using any of our proprietary information or technology is expensive and time-consuming, and the outcome is unpredictable. In addition, courts outside the United States are sometimes less willing to protect trade secrets, know-how and other proprietary information. We rely, in part, on non-disclosure, confidentiality and invention assignment agreements with our employees, consultants and other parties to protect our trade secrets, know-how and other intellectual property and proprietary information. These agreements may not be self-executing, or they may be breached and we may not have adequate remedies for such breach. Moreover, third parties may independently develop similar or equivalent proprietary information or otherwise gain access to our trade secrets, know-how and other proprietary information.


We depend on certain technologies that are licensed to us. We do not control the intellectual property rights covering these technologies and any loss of our rights to these technologies or the rights licensed to us could prevent us from developing and/or commercializing our products.


We are a party to a number of license agreements under which we are granted rights to intellectual property that is important to our business, and we expect that we may need to enter into additional license agreements in the future. We rely on these licenses to use various proprietary technologies that may be material to our business, including without limitation those technologies licensed under an intellectual property and development services license agreement between us and UPMC, or the UPMC IP Agreement, and a technology license agreement between us and UPMC, or the UPMC Technology Agreement, and an intellectual property license and data access agreement (the “Advisory Board IP Agreement”) with The Advisory Board.Agreement. Under the UPMC IP Agreement, certain of UPMC’s proprietary analytics models and know-how are licensed to us on a nonexclusive basis from UPMC; pursuant to the UPMC Technology Agreement, UPMC’s proprietary technology platform, associated know-how and the Identifi®Identifi® trademark are licensed to us on an irrevocable, non-exclusive basis from UPMC; in each case, subject to certain ongoing territorial, time and use restrictions. Under the Advisory Board IP Agreement, we hold a license to use a business plan and operating model designed by The Advisory Board, a right to access certain analysis, data and proprietary information of The Advisory Board, we obtain a membership in The Advisory Board’s health care industry program, and the right to access key Advisory Board personnel and assistance in our promotion and sales efforts. Our rights to use these technologies and know-how and employ the software claimed in the licensed technologies are subject to the continuation of and our compliance with the terms of those licenses. Our existing license agreements impose, and we expect that future license agreements will impose on us, various exclusivity obligations. If we fail to comply with our obligations under these agreements, the applicable licensor may have the right to terminate our license, in which case we may not be able to develop or commercialize the products or technologies covered by the license.


Disputes may arise between us and our licensors regarding intellectual property rights subject to a license agreement, including:

the scope of rights granted under the license agreement and other interpretation-related issues;
whether and the extent to which our technology and processes infringe on intellectual property of the licensor that is not subject to the license agreement;
our obligations with respect to the use of the licensed technology in relation to our services and technologies, and which activities satisfy those obligations;
whether our activities are in compliance with the restrictions placed upon our rights to use the licensed technology by our licensors; and
the ownership of inventions and know-how resulting from the joint creation or use of intellectual property by our licensors and us and our partners.


If disputes over intellectual property rights that we have licensed prevent or impair our ability to maintain our current licensing arrangements on acceptable terms, we may be unable to obtain equivalent replacement licensing arrangements or to successfully develop and commercialize the affected products and technologies.


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The risks described elsewhere pertaining to our intellectual property rights also apply to the intellectual property rights that we license, and any failure by us or our licensors to obtain, maintain and enforce these rights could have a material adverse effect on our business. In some cases, we do not have control over the prosecution, maintenance or enforcement of the intellectual property rights that we license, and may not have sufficient ability to consult and input into the prosecution and maintenance process with respect to such intellectual property, and our licensors may fail to take the steps we feel are necessary or desirable in order to obtain, maintain and enforce the licensed intellectual property rights and, as a result, our ability to retain our competitive advantage with respect to our products and technologies may be materially affected.


Any restrictions on our use of, or ability to license, data, or our failure to license data and integrate third-party technologies, could have a material adverse effect on our business, financial condition and results of operations.


We depend upon licenses from third parties for some of the technology and data used in our applications, and for some of the technology platforms upon which these applications are built and operate, including under the UPMC IP Agreement and the UPMC Technology Agreement and the Advisory Board IP Agreement. We expect that we may need to obtain additional licenses from third parties in the future in connection with the development of our products and services. In addition, we obtain a portion of the data that we use from government entities, public records and from our partners for specific partner engagements. We believe that we have all rights necessary to use the data that is incorporated into our products and services. However, we cannot assure you that our licenses for information will allow us to use that information for all potential or contemplated applications and products. In addition, certain of our products depend on maintaining our data and analytics platform, which is populated with data disclosed to us by our partners with their consent. If these partners revoke their consent for us to maintain, use, de-identify and share this data, consistent with applicable law, our data assets could be degraded.


In the future, data providers could withdraw their data from us or restrict our usage for any reason, including if there is a competitive reason to do so, if legislation is passed restricting the use of the data or if judicial interpretations are issued restricting use of the data that we currently use in our products and services. In addition, data providers could fail to adhere to our quality control standards in the future, causing us to incur additional expense to appropriately utilize the data. If a substantial number of data providers were to withdraw or restrict their data, or if they fail to adhere to our quality control standards, and if we are unable to identify and contract with suitable alternative data suppliers and integrate these data sources into our service offerings, our ability to provide products and services to our partners would be materially adversely impacted, which could have a material adverse effect on our business, financial condition and results of operations.


We also integrate into our proprietary applications and use third-party software to maintain and enhance, among other things, content generation and delivery, and to support our technology infrastructure. Some of this software is proprietary and some is open source software. These technologies may not be available to us in the future on commercially reasonable terms or at all and could be difficult to replace once integrated into our own proprietary applications. Most of these licenses can be renewed only by mutual consent and may be terminated if we breach the terms of the license and fail to cure the breach within a specified period of time. Our inability to obtain, maintain or comply with any of these licenses could delay development until equivalent technology can be identified, licensed and integrated, which would harm our business, financial condition and results of operations.


Most of our third-party licenses are non-exclusive and our competitors may obtain the right to use any of the technology covered by these licenses to compete directly with us. Our use of third-party technologies exposes us to increased risks, including, but not limited to, risks associated with the integration of new technology into our solutions, the diversion of our resources from development of our own proprietary technology and our inability to generate revenue from licensed technology sufficient to offset associated acquisition and maintenance costs. In addition, if our data suppliers choose to discontinue support of the licensed technology in the future, we might not be able to modify or adapt our own solutions.

Data loss or corruption due to failures or errors in our systems or service disruptions at our data centers may adversely affect our reputation and relationships with existing partners, which could have a negative impact on our business, financial condition and results of operations.

Because of the large amount of data that we collect and manage, it is possible that hardware failures or errors in our systems could result in data loss or corruption or cause the information that we collect to be incomplete or contain inaccuracies that our partners regard as significant. Complex software such as ours may contain errors or failures that are not detected until after the software is introduced or updates and new versions are released. We continually introduce new software and updates and enhancements to our existing software. Despite testing by us, we may discover defects or errors in our software. In addition, we may encounter defects or errors in connection with the integration of software and technology we acquire, such as in our acquisitions of New Century Health or other future transactions. Any defects or errors could expose us to risk of liability to partners and the government and could cause delays in the introduction of new products and services, result in increased costs and diversion of development resources, require

design modifications, decrease market acceptance or partner satisfaction with our products and services or cause harm to our reputation.

Furthermore, our partners might use our software together with products from other companies. As a result, when problems occur, it might be difficult to identify the source of the problem. Even when our software does not cause these problems, the existence of these errors might cause us to incur significant costs, divert the attention of our technical personnel from our product development efforts, impact our reputation and lead to significant partner relations problems.

Our business is subject to online security risks, and if we are unable to safeguard the security and privacy of confidential data, we may face significant liabilities and our reputation and business will be harmed.

Our services involve the collection, storage and analysis of confidential information, including intellectual property and personal information of employees, health providers and others, as well as protected health information of our partners’ patients. Because of the extreme sensitivity of this information, the security features of our computer, network, and communications systems infrastructure are very important. In certain cases such information is provided to third parties, for example, to the service providers who provide hosting services for our technology platform, and we may be unable to control the use of such information or the security protections employed by such third parties. We may be required to expend significant capital and other resources to protect against security breaches or to alleviate problems caused by security breaches. Despite our implementation of security measures designed to help ensure data security and compliance with applicable laws and rules, our facilities and systems, and those of our third-party providers, may be vulnerable to cyber-attacks, security breaches, acts of vandalism or theft, computer viruses, misplaced or lost data, programming and/or human errors, power outages, hardware failures or other similar events. If an actual or perceived breach of our security occurs, or if we are unable to effectively resolve such breaches in a timely manner, the market perception of the effectiveness of our security measures could be harmed and we could lose sales and partners, which could have a material adverse effect on our business, operations, and financial results.

A cyber-attack that bypasses our, or our third-party providers’, security systems successfully could require us to expend significant resources to remediate any damage, and prevent future occurrences, interrupt our operations, damage our reputation and our relationship with our partners, expose us or other third parties to a risk of loss or misuse of confidential information, reduce demand for our products and services or subject us to significant liability through litigation as well as regulatory action. While we maintain insurance covering certain security and privacy damages and claim expenses we may not carry insurance or maintain coverage sufficient to compensate for all liability and such insurance may not be available for renewal on acceptable terms or at all, and in any event, insurance coverage would not address the reputational damage that could result from a security incident.

We may experience cybersecurity and other breach incidents that may remain undetected for an extended period. In addition, techniques used to obtain unauthorized access to information or to sabotage information technology systems change frequently. As a result, the costs of attempting to protect against cybersecurity risks and the costs of responding to cyber-attacks are significant. This could require us to expend significant resources to continue to modify or enhance our protective measures and to remediate any damage.

New data security laws and regulations are being implemented rapidly and are evolving, and we may not be able to timely comply with such requirements, and such requirements may not be compatible with our current processes. For example, in December 2018, the Department of Health and Human Services issued cybersecurity guidance for all health care organizations that addresses organizations' enterprise-level information security generally, including individually identifiable health information. Changing our processes could be time consuming and expensive, and failure to timely implement required changes could subject us to liability for non-compliance.


We rely on Internet infrastructure, bandwidth providers, data center providers, other third parties and our own systems for providing services to our partners, and any failure or interruption in the services provided by these third parties or our own systems could expose us to litigation and negatively impact our relationships with partners, adversely affecting our brand and our business.


Our ability to deliver our products and services, particularly our cloud-based solutions, is dependent on the development and maintenance of the infrastructure of the Internet and other telecommunications services by third parties. This includes maintenance of a reliable network connection with the necessary speed, data capacity and security for providing reliable Internet access and services and reliable telephone and facsimile services. As a result, our information systems require an ongoing commitment of significant resources to maintain and enhance existing systems and develop new systems in order to keep pace with continuing changes in information technology, emerging cybersecurity risks and threats, evolving industry and regulatory standards and changing preferences of our partners.



Our services are designed to operate without interruption in accordance with our service level commitments. However, we have experienced limited interruptions in these systems in the past, including server failures that temporarily slow down the performance of our services, and we may experience more significant interruptions in the future. We rely on internal systems as well as third-party
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suppliers, including bandwidth and telecommunications equipment providers, to provide our services. We do not maintain redundant systems or facilities for some of these services. Interruptions in these systems, whether due to system failures, computer viruses, physical or electronic break-ins or other catastrophic events, could affect the security or availability of our services and prevent or inhibit the ability of our partners to access our services. These systems may be at greater risk of interruption as a result of increased use of mobile and cloud technologies, including as a result of the shift to work-from-home arrangements as a result of the COVID-19 pandemic.


In the event of a catastrophic event with respect to one or more of these systems or facilities, we may experience an extended period of system unavailability, which could result in substantial costs to remedy those problems or negatively impact our relationship with our partners, our business, results of operations and financial condition. To operate without interruption, both we and our service providers must guard against:

damage from fire, power loss and other natural disasters;
telecommunications failures;
software and hardware errors, failures and crashes;
security breaches, computer viruses and similar disruptive problems; and
other potential interruptions.


Any disruption in the network access, telecommunications or co-location services provided by third-party providers or any failure of or by third-party providers’ systems or our own systems to handle current or higher volume of use could significantly harm our business. We exercise limited control over our third-party suppliers, which increases our vulnerability to problems with services they provide. Any errors, failures, interruptions or delays experienced in connection with these third-party technologies and information services or our own systems could negatively impact our relationships with partners and adversely affect our business and could expose us to third-party liabilities. Although we maintain insurance for our business, the coverage under our policies may not be adequate to compensate us for all losses that may occur. In addition, we cannot provide assurance that we will continue to be able to obtain adequate insurance coverage at an acceptable cost.


The reliability and performance of our Internet connection may be harmed by increased usage or by denial-of-service attacks. The Internet has experienced a variety of outages and other delays as a result of damages to portions of its infrastructure, and it could face outages and delays in the future. These outages and delays could reduce the level of Internet usage as well as the availability of the Internet to us for delivery of our Internet-based services.


We rely on third-party vendors to host and maintain our technology platform.


We rely on third-party vendors to host and maintain our technology platform, including Identifi®Identifi®. Our ability to offer our services and operate our business is therefore dependent on maintaining our relationships with third-party vendors and entering into new relationships to meet the changing needs of our business. Any deterioration in our relationships with such vendors or our failure to enter into agreements with vendors in the future could harm our business, results of operations and financial condition. Despite precautions taken at our vendors’ facilities, the occurrence of a natural disaster, a decision to close the facilities without adequate notice or other unanticipated problems, including relating to the COVID-19 pandemic, could result in lengthy interruptions in our service. These service interruption events could cause our platform to be unavailable to our partners and impair our ability to deliver services and to manage our relationships with new and existing partners, which in turn could materially affect our results of operations.


If our vendors are unable or unwilling to provide the services necessary to support our business, or if our agreements with such vendors are terminated, our operations could be significantly disrupted. Certain vendor agreements may be unilaterally terminated by the licensor for convenience, and if such agreements are terminated, we may not be able to enter into similar relationships in the future on reasonable terms or at all. We may also incur substantial costs, delays and disruptions to our business in transitioning such services to ourselves or other third-party vendors. In addition, third-party vendors may not be able to provide the services required in order to meet the changing needs of our business.


Our inability to contain health care costs relating to True Health, implement increases in premium rates on a timely basis, maintain adequate reserves for policy benefits or maintain cost effective provider agreements may adversely affect our business and profitability.
The profitability of our health plan business depends in large part on accurately predicting health care costs and on our ability to manage future health care costs through medical management, product design, negotiation of favorable provider contracts and underwriting criteria. Government-imposed limitations on Medicare and Medicaid reimbursement have also caused the private sector to bear a greater share of increasing health care costs. Changes in health care practices, demographic characteristics, inflation, new technologies, the cost of prescription drugs, clusters of high cost cases, changes in the regulatory environment and numerous other factors affecting the cost of health care may adversely affect our ability to predict and manage health care costs, as well as our business, financial condition and results of operations.

In addition to the challenge of managing health care costs, we face pressure to contain premium rates. Our customers may renegotiate their contracts to seek to contain their costs or may move to a competitor to obtain more favorable premiums. Further, federal and state regulatory agencies may restrict our ability to implement changes in premium rates. Fiscal concerns regarding the continued viability of programs such as Medicare and Medicaid may cause decreasing reimbursement rates, including retroactive decreases in Medicaid reimbursement rates, and/or retrospective changes in membership and associated financial responsibility, delays in premium payments or a lack of sufficient increase in reimbursement rates for government-sponsored programs in which we participate. A limitation on our ability to increase or maintain our premium or reimbursement levels or a significant loss of membership resulting from our need to increase or maintain premium or reimbursement levels could adversely affect our business, cash flows, financial condition and results of operations.

The reserves that we establish for health insurance policy benefits and other contractual rights and benefits are based upon assumptions concerning a number of factors, including trends in health care costs, expenses, general economic conditions and other factors. In addition, claims reserves reflect estimates of the ultimate cost of claims that have been incurred but not reported, including expected development on reported claims, those that have been reported but not yet paid (reported claims in process), and other medical care expenses and services payable that are primarily comprised of accruals for incentives and other amounts payable to health care professionals and facilities. The process of estimating reserves involves a considerable degree of judgment by the Company and, as of any given date, is inherently uncertain. To the extent the actual claims experience is unfavorable as compared to our underlying assumptions, our incurred losses would increase and future earnings could be adversely affected.

The profitability of our health plan business is dependent in part upon our ability to contract on favorable terms with hospitals, physicians, claims processing service providers and other health care providers. Physicians, hospitals and other health care providers may refuse to contract with us, and the failure to secure or maintain cost-effective health care provider contracts on competitive terms may result in a loss of membership or higher medical costs, which could adversely affect our business. In addition, consolidation among health care providers, ACO practice management companies, which aggregate physician practices for administrative efficiency and marketing leverage, and other organizational structures that physicians, hospitals and other care providers choose may change the way that these providers interact with us and may change the competitive landscape. Such organizations or groups of physicians may compete directly with us, which may impact our relationship with these providers or affect the way that we price our products and estimate our costs and may require us to incur costs to change our operations, and our business, cash flows, financial condition and results of operations could be adversely affected.

Our inability to contract with providers, or if providers attempt to use their market position to negotiate more favorable contracts or place us at a competitive disadvantage, or the inability of providers to provide adequate care, could adversely affect our business. In addition, we do not have contracts with all providers that render services to our members and, as a result, do not have a pre-established agreement about the amount of compensation those out-of-network providers will accept for the services they render, which can result in significant litigation or arbitration proceedings, or provider attempts to obtain payment from our members for the difference between the amount we have paid and the amount they have charged.

A significant reduction in the enrollment in our health plan could have an adverse effect on our business and profitability.

A significant reduction in the number of enrollees in our health plan could adversely affect our business, cash flows, financial condition and results of operations. Factors that could contribute to a reduction in enrollment include: reductions in workforce by existing customers; general economic downturn that results in business failures and high unemployment rates; employers no longer offering certain health care coverage as an employee benefit or electing to offer coverage on a voluntary, employee-funded basis; participation on public exchanges; federal and state regulatory changes; failure to obtain new customers or retain existing customers; premium increases and benefit changes; negative publicity, through social media or otherwise, and news coverage; and failure to attain or maintain nationally recognized accreditations.

Failure to accurately underwrite performance-based contracts or to avoid reductions in performance-based contract rates could result in a reduction in profitability for New Century Health or us.

New Century Health, which we recently acquired, derives its revenue primarily from arrangements under which New Century Health assumes responsibility for a portion of the total cost of treatments (for oncology and cardiology patients) in exchange for a fixed fee. These are typically referred to as “performance-based contracts”. As a result of the recent acquisition of New Century Health and our own continued growth and expansion into performance-based contracts and products, if the Company is unable to accurately underwrite the health care cost risk for New Century Health and other performance-based contracts and products and control associated costs, the Company’s profitability could decline. Moreover, costs of providing cancer care are very hard to predict, in part as a result of rapidly changing utilization of new and existing drugs and changing diagnostic and therapeutic protocols. The profitability of New Century Health’s performance-based contracts could also be reduced if New Century Health is unable to maintain its historical margins. The competitive environment for New Century Health’s performance-based products could result in pricing pressures which could cause New Century Health to reduce its rates. In addition, customer demands or expectations as to margin levels could cause New Century Health to reduce its rates. A reduction in performance-based contract rates which are not accompanied

by a reduction in covered services or expected underlying care trend could result in a decrease of New Century Health’s operating margins.

Our offshore support and professional services may prove difficult to manage or may not allow us to realize our cost reduction goals.
We use certain offshore resources to provide certain support and professional services, which requires technical and logistical coordination. If we are unable to maintain acceptable standards of quality in support and professional services, our attempts to reduce costs and drive growth through margin improvements in technical support and professional services may be negatively impacted, which would adversely affect our results of operations. Our offshore resources, and their ability to provide support and professional services to our domestic operations, are subject to domestic regulation at the federal, state and local levels. In certain cases, those regulations restrict or prohibit us from using our offshore resources. As a result, we may not be able to reduce costs for our domestic operations or fully realize our margin improvement goals.

We depend on our senior management team, and the loss of one or more of our executive officers or key employees or an inability to attract and retain highly skilled employees could adversely affect our business.

Our success depends largely upon the continued services of our key executive officers and recruitment of additional highly skilled employees. From time to time, there may be changes in our senior management team resulting from the hiring or departure of executives, which could disrupt our business. Hiring executives with needed skills or the replacement of one or more of our executive officers or other key employees would likely involve significant time and costs and may significantly delay or prevent the achievement of our business objectives.

In addition, competition for qualified management in our industry is intense. Many of the companies with which we compete for management personnel have greater financial and other resources than we do. We have not entered into employment agreements with our executive officers. All of our employees are “at-will” employees, and their employment can be terminated by us or them at any time, for any reason and without notice and without the payment of any severance. The departure of key personnel could adversely affect the conduct of our business. In such event, we would be required to hire other personnel to manage and operate our business, and there can be no assurance that we would be able to employ a suitable replacement for the departing individual, or that a replacement could be hired on terms that are favorable to us. In addition, volatility or lack of performance in our stock price may affect our ability to attract replacements should key personnel depart. If we are not able to retain any of our key management personnel, our business could be harmed.

We have recorded a significant amount of goodwill, and we may never realize the full value of our intangible assets, causing us to record impairments that may negatively affect our results of operations.

The Company has three reporting units: Legacy Services, New Century Health and True Health. Our total assets include substantial goodwill. At December 31, 2018, we had $768.1 million of goodwill on our Consolidated Balance Sheets. Goodwill is not amortized, but is reviewed at least annually for indications of impairment, with consideration given to financial performance and other relevant factors.

While our annual goodwill impairment test is conducted at October 31, we have processes to monitor for interim triggering events. Under GAAP, we review our goodwill for impairment when events or changes in circumstances indicate the carrying value may not be recoverable. Factors that may be considered a change in circumstances indicating that the carrying value of our goodwill may not be recoverable include macroeconomic conditions, industry and market considerations, our overall financial performance including an analysis of our current and projected cash flows, revenue and earnings, a sustained decrease in our share price and other relevant entity-specific events including changes in strategy, customers or litigation.

A detailed discussion of our impairment testing is included in “Part II - Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations - Critical Accounting Policies and Estimates.” Subsequent to our 2015 annual impairment testing in the fourth quarter of 2015, our Class A common stock price declined significantly, reaching our historic low in the first quarter of 2016. During the three months ended March 31, 2016, our Class A common stock traded between $8.48 and $12.32, or an average Class A common stock price of $10.33 compared to an average Class A common stock price of $19.51 and $14.73 during the three-month periods ended September 30, 2015, and December 31, 2015, respectively. A sustained decline in our Class A common stock price and the resulting impact on our market capitalization is one of several qualitative factors we consider each quarter when evaluating whether events or changes in circumstances indicate it is more likely than not that a potential goodwill impairment exists. We concluded that the further decline in Class A common stock price observed during the first quarter of 2016 did represent a sustained decline and that triggering events occurred during this period requiring an interim goodwill impairment test as of March 31, 2016, ultimately resulting in an impairment charge of $160.6 million.
In addition, following our 2017 annual goodwill review, we concluded that a sustained decline in the average closing price per share of our Class A common stock was an indicator that our goodwill might be impaired and we performed a quantitative goodwill impairment test as of December 14, 2017. Though we determined that fair value was greater than carrying value and goodwill was not

impaired as of December 14, 2017, if our Class A common stock price declines significantly or if other indications of impairment exist, we may be required to recognize additional impairments in the future as a result of market conditions or other factors related to our performance, including changes in our forecasted results, investment strategy or interest rates. Any further impairment charges that we may record in the future could be material to our results of operations.

We may need to obtain additional financing which may not be available or, if it is available, may result in a reduction in the ownership of our stockholders.

We may need to raise additional funds in order to:

finance unanticipated working capital requirements;
develop or enhance our technological infrastructure and our existing products and services;
fund strategic relationships, including joint ventures and co-investments;
fund additional implementation engagements;
respond to competitive pressures; and
acquire complementary businesses, technologies, products or services.

Additional financing may not be available on terms favorable to us, or at all. If adequate funds are unavailable or are unavailable on acceptable terms, our ability to fund our expansion strategy, take advantage of unanticipated opportunities, develop or enhance technology or services or otherwise respond to competitive pressures could be significantly limited. If we raise additional funds by issuing equity or convertible debt securities, the ownership of our then-existing stockholders may be reduced, and holders of these securities may have rights, preferences or privileges senior to those of our then-existing stockholders. In addition, any indebtedness we incur and restrictive covenants contained in the agreements related thereto could:

make it difficult for us to satisfy our obligations, including interest payments on any debt obligations;
limit our ability to obtain additional financing to operate our business;
require us to dedicate a substantial portion of our cash flow to payments on our debt, reducing our ability to use our cash flow to fund capital expenditures and working capital and other general operational requirements;
limit our flexibility to plan for and react to changes in our business and the health care industry;
place us at a competitive disadvantage relative to our competitors;
limit our ability to pursue acquisitions; and
increase our vulnerability to general adverse economic and industry conditions, including changes in interest rates or a downturn in our business or the economy.

The occurrence of any one of these events could cause a significant decrease in our liquidity and impair our ability to pay amounts due on any indebtedness, and could have a material adverse effect on our business, financial condition and results of operations.

We have experienced net losses in the past and we may not achieve profitability in the future.

We have incurred significant net losses in the past and we anticipate that our operating expenses will increase substantially in the foreseeable future as we continue to invest to grow our business and build relationships with partners, develop our platforms, develop new solutions and comply with being a public company. These efforts may prove to be more expensive than we currently anticipate, and we may not succeed in increasing our revenue sufficiently to offset these higher expenses. In addition, as we continue to increase our partner base, we could incur increased losses because significant costs associated with entering into partner agreements are generally incurred up front, while revenue under certain of our partner agreements is recognized each period in the month in which the services are delivered. As a result, we may need to raise additional capital through equity and debt financings in order to fund our operations. We may also fail to improve the gross margins of our business. If we are unable to effectively manage these risks and difficulties as we encounter them, our business, financial condition and results of operations may suffer.

The requirements of being a public company may strain our resources and distract our management, which could make it difficult to manage our business, especially now that we are no longer an “emerging growth company.”
As a public company, we are required to comply with various regulatory and reporting requirements, including those required by the SEC. Complying with these reporting and other regulatory requirements is time-consuming and will continue to result in increased costs to us and could have a negative effect on our business, financial condition and results of operations.As a public company, we are subject to the reporting requirements of the Exchange Act and the Sarbanes-Oxley Act. These requirements may place a strain on our systems and resources. The Exchange Act requires that we file annual, quarterly and current reports with respect to our business and financial condition. The Sarbanes-Oxley Act requires that we maintain effective disclosure controls and procedures and internal controls over financial reporting. To maintain and improve the effectiveness of our disclosure controls and procedures, we may need to commit significant resources, hire additional staff and provide additional management oversight. We have been and will be continuing to implement additional procedures and processes for the purpose of addressing the standards and requirements applicable to public companies. Sustaining our growth as a public company also requires us to commit additional management, operational and financial

resources to identify new professionals to join our company and to maintain appropriate operational and financial systems to adequately support expansion. These activities may divert management’s attention from other business concerns, which could have a material adverse effect on our business, financial condition and results of operations. We cannot predict or estimate the amount of additional costs we may continue to incur as a result of becoming a public company or the timing of such costs.

We were an “emerging growth company” as defined in the JOBS Act until December 31, 2017. As an emerging growth company, we took advantage of certain temporary exemptions from various reporting requirements, including, but not limited to, a delay in the timeframe required to comply with the auditor attestation requirements of Section 404 of the Sarbanes-Oxley Act and reduced disclosure obligations regarding executive compensation in our periodic reports and proxy statements. Due to the loss of our emerging growth company status, we will no longer be able to take advantage of these exemptions. As a result, we will be required to devote increased management effort and incur additional expenses, which include higher legal fees, accounting and related fees and fees associated with investor relations activities, among others, to ensure compliance with the various reporting requirements. We cannot predict or estimate the amount of additional costs or the timing of such costs.

Our adjusted results may not be representative of our future performance.

In preparing the adjusted results included in “Part II – Item 8. Financial Statements and Supplementary Data - Note 18 - Segment Reporting” in this Form 10-K, we have adjusted the results to exclude the impact of purchase accounting adjustments, stock-based compensation expenses, transaction expenses, related to transactions as well as certain other adjustments. These adjusted measures do not represent and should not be considered as alternatives to GAAP measurements, and our calculations thereof may not be comparable to similarly entitled measures reported by other companies. See “Part II – Item 8. Financial Statements and Supplementary Data - Note 18 - Segment Reporting” for additional information.

We are and may become subject to litigation, proceedings, government inquiries, reviews, audits or investigations which could have a material adverse effect on our business, financial condition and results of operations.

We are and may become subject to litigation, proceedings, government inquiries, reviews, audits or investigations in the future, including potential claims against us by our partners, with or without merit. Some of these matters and claims may result in significant defense costs and potentially significant judgments against us, some of which we are not, or cannot be, insured against. We generally intend to defend ourselves vigorously; however, we cannot be certain of the ultimate outcomes of any claims or other matters that may arise in the future. Resolution of these types of matters against us may result in our having to pay significant fines, judgments or settlements, which, if uninsured, or if the fines, judgments and settlements exceed insured levels, could adversely impact our earnings and cash flows, thereby having a material adverse effect on our business, financial condition, results of operations, cash flow and per share trading price of our Class A common stock. Certain litigation, proceedings, government inquiries, reviews, audits or investigations or the resolution of such matters may affect the availability or cost of some of our insurance coverage, which could adversely impact our results of operations and cash flows, expose us to increased risks that would be uninsured and adversely impact our ability to attract directors and officers.

Changes in accounting principles and guidance could result in unfavorable accounting charges or effects.

We prepare our consolidated financial statements in conformity with GAAP. These principles are subject to interpretation by the SEC and various bodies formed to create and interpret appropriate accounting principles and guidance. A change in these principles can have a significant effect on our reported financial position and financial results. For example, our adoption of ASU 2014-09, Revenue from Contracts with Customers, resulted in our recognition of the cumulative effect of applying the new revenue standard as a $17.3 million adjustment to the opening balance of retained earnings, including non-controlling interests, in the first quarter of 2018, and an increase of $27.9 million to retained earnings, including non-controlling interests, as of December 31, 2018, inclusive of the $17.3 million adjustment to the opening balance. This amount reflects the net impact to revenue and expenses that is recognized under ASC 606 but would not have been recognized under ASC 605. In addition, the adoption of new or revised accounting principles, including ASU 2016-02, Leases, which we have adopted as of January 1, 2019 using a modified retrospective approach, may require us to make changes to our systems, processes and control, which could have a significant effect on our reported financial results, cause unexpected financial reporting fluctuations, retroactively affect previously reported results or require us to make costly changes to our operational processes and accounting systems upon or following the adoption of these standards.

Risks relating to our structureinternal control over financial reporting

We are a holding company and our principal asset is our interest in Evolent Health LLC and, accordingly, we are dependent upon distributions from Evolent Health LLC to pay taxes and other expenses, including interest on our convertible notes.

We are a holding company and our principal asset is our ownership of Class A common units of Evolent Health LLC. We have no independent means of generating revenue. Evolent Health LLC is treated as a partnership for U.S. federal income tax purposes and, as such, is not itself subject to U.S. federal income tax. Instead, its net taxable income is generally allocated to its members, including us, pro rata according to the number of common units each member owns. Accordingly, we incur income taxes on our allocable share of

any net taxable income of Evolent Health LLC and also incur expenses related to our operations. We intend to continue to cause Evolent Health LLC to distribute cash to its members, including us, in an amount sufficient to cover all of our tax liabilities and dividends, if any, declared by us, as well as any payments due under the TRA, as described in “Part II – Item 8. Financial Statements and Supplementary Data - Note 12 - Tax Receivables Agreement.” In addition, we intend to cause Evolent Health LLC to distribute cash to us in an amount sufficient to cover all of our liabilities under our notes. To the extent that we need funds to pay our tax, interest or other liabilities or to fund our operations, and Evolent Health LLC is restricted from making distributions to us under applicable agreements, laws or regulations or does not have sufficient cash to make these distributions, we may have to borrow funds to meet these obligations and operate our business, and our liquidity and financial condition could be materially adversely affected. To the extent that we are unable to make payments under the TRA for any reason, such payments will be deferred and will accrue interest until paid.

We are required to pay certain of our pre-IPO investors for certain tax benefits we may claim in the future, and these amounts are expected to be material.

Under an exchange agreement we entered into at the time of our IPO, we granted TPG, The Advisory Board and Ptolemy Capital (together, the “Investor Stockholders”) an exchange right that allows receipt of newly-issued shares of the Company’s Class A common stock in exchange (a “Class B Exchange”) for an equal number of shares of the Company’s Class B common stock (which are subsequently canceled) and an equal number of Evolent Health LLC’s Class B common units. Class B common units received by the Company from relevant Investor Stockholders are simultaneously exchanged for an equivalent number of Class A units of Evolent Health LLC, and Evolent Health LLC cancels the Class B common units it receives in the Class B Exchange. The cancellation of the Class B common units results in an increase in the Company’s economic interest in Evolent Health LLC.

As of December 31, 2018, 17.5 million of the Class B common units held by the Investor Stockholders have been exchanged (together with an equal number of shares) for our Class A common stock. The remaining 70,000 Class B common units held by an Investor Stockholder may be exchanged (together with an equal number of shares) for our Class A common stock in the future. Past exchanges have resulted in, and future exchanges are expected to result in, increases in the tax basis of our share of the assets of Evolent Health LLC. These increases in tax basis have increased as a result of past exchanges, and future exchanges may result in increases in the tax basis of the assets of Evolent Health LLC that otherwise would not have been available. In addition, we expect that certain NOLs will be available to us as a result of the transactions as described in “Part II – Item 8. Financial Statements and Supplementary Data - Note 12 - “Tax Receivables Agreement.” These increases in tax basis and NOLs may reduce the amount of tax that we would otherwise be required to pay in the future, although the Internal Revenue Service (“IRS”) may challenge all or a part of the tax basis increases and NOLs, and a court could sustain such a challenge.


We have entered into the TRA, related to the tax basis step-up of the assets of Evolent Health LLC and certain NOLs of the former members of Evolent Health LLC, with the Investor Stockholders and certain of our other investors (the “TRA Holders”). Pursuant to the TRA, we will pay the TRA Holders 85% of the amount of the cash savings, if any, in U.S. federal, state and local and non-U.S. income tax that we realize as a result of increases in tax basis resulting from exchanges of Class B common units for shares of our Class A common stock (calculated assuming that any post-IPO transfer of Class B common units (other than the exchanges) had not occurred) as well as certain other benefits attributable to payments under the TRA itself.

The TRA also requires us to pay 85% of the amount of the cash savings, if any, in U.S. federal, state and local and non-U.S. income tax that we realize as a result of the utilization of the NOLs of Evolent Health Holdings and an affiliate of TPG attributable to periods prior to our IPO and the deduction of any imputed interest attributable to our payment obligations under the TRA.

The payments that we make under the TRA could be substantial. Assuming no material changes in relevant tax law (after giving effect to the reduction in the corporate income tax rate under the Tax Act) and based on our current operating plan and other assumptions, including our estimate of the tax basis of our assets as of the date of the Offering Reorganization and the estimated tax basis step-ups resulting from each completed exchange, if all of the Class B common units currently outstanding and held by the TRA Holders were acquired by us in taxable transactions on December 31, 2018, for a price of $19.95 per Class B common unit (based on the last reported sale price of our Class A common stock on December 31, 2018), we estimate that the total amount that we would be required to pay under the TRA could be approximately $105.5 million. This estimated amount includes approximately $16.6 million of potential future payments under the TRA related to the future utilization of the pre-IPO NOLs described above and approximately $88.5 million of potential future payments related to the tax basis step-up of the assets of Evolent Health LLC in connection with the exchanges that occurred in connection with our completed secondary offerings and private sales.

The actual amount we will be required to pay under the TRA may be materially greater than these hypothetical amounts, as potential future payments will vary as a consequence of our tax position, the relevant tax basis analysis, the timing of further exchanges, the price of our Class A common stock at the time of further exchanges, the amount of our Class B common units surrendered in further exchanges, the value of our assets at the time of further exchanges and allocation of our tax basis step-up to such assets, our ability to generate sufficient future taxable income in order to be able to benefit from the aforementioned tax attributes, the character and timing of our taxable income and the income tax rates applicable at the time we realize cash savings attributable to our recognition and

utilization of the aforementioned tax attributes. Payments under the TRA are not conditioned on our existing investors’ continued ownership of any of our equity.

We will not be reimbursed for any payments made under the TRA in the event that any tax benefits are disallowed.

If the IRS successfully challenges the tax basis increases resulting from the Class B Exchanges or the existence or amount of the pre-IPO NOLs at any point in the future after payments are made under the TRA, we will not be reimbursed for any payments made under the TRA (although future payments under the TRA, if any, would be netted against any unreimbursed payments to reflect the result of any such successful challenge by the IRS). As a result, in certain circumstances, we could be required to make payments under the TRA in excess of our cash tax savings.

We may not be able to realize all or a portion of the tax benefits that are expected to result from the exchanges of Class B common units for our Class A common stock from the utilization of NOLs previously held by Evolent Health Holdings and an affiliate of TPG and from payments made under the TRA.

Our ability to realize the tax benefits that we expect to be available as a result of the increases in tax basis created by any Class B Exchanges and by the payments made pursuant to the TRA, and our ability to utilize the pre-IPO NOLs of Evolent Health Holdings and an affiliate of TPG and the interest deductions imputed under the TRA all depend on a number of assumptions, including that we earn sufficient taxable income each year during the period over which such deductions are available and that there are no adverse changes in applicable law or regulations. If our actual taxable income is insufficient or there are adverse changes in applicable law or regulations, we may be unable to realize all or a portion of these expected benefits and our cash flows and stockholders’ equity could be negatively affected. Please refer to the discussion in “Part II – Item 8. Financial Statements and Supplementary Data - Note 12 - Tax Receivables Agreement” for additional information.

In certain circumstances, Evolent Health LLC will be required to make distributions to us and the other members of Evolent Health LLC and the distributions that Evolent Health LLC will be required to make may be substantial.

Evolent Health LLC is treated as a partnership for U.S. federal income tax purposes and, as such, is not subject to U.S. federal income tax. Instead, taxable income is allocated to its members, including us. We intend to cause Evolent Health LLC to make pro rata cash distributions, or tax distributions, to its members in an amount sufficient to allow each member to pay taxes on such member’s allocable share of the net taxable income of Evolent Health LLC. Funds used by Evolent Health LLC to satisfy its tax distribution obligations will not be available for reinvestment in our business. Moreover, these tax distributions may be substantial, and will likely exceed (as a percentage of Evolent Health LLC’s income) the overall effective tax rate applicable to a similarly situated corporate taxpayer. As a result of the potential differences in the amount of net taxable income allocable to us and the Class B common unit holders, it is possible that we will receive distributions significantly in excess of our tax liabilities and obligations to make payments under the TRA. To the extent we do not distribute such cash balances as dividends on our Class A common stock and instead, for example, hold such cash balances or lend them to Evolent Health LLC, the Class B common unit holders would benefit from any value attributable to such accumulated cash balances as a result of their ownership of Class A common stock following an exchange of their Class B common units in Evolent Health LLC (including any exchange upon an acquisition of us). See “Part II – Item 5. Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities - Dividends” for a discussion of our dividend policy.

In certain cases, payments by us under the TRA may be accelerated or significantly exceed the tax benefits we realize in respect of the tax attributes subject to the TRA.

The TRA provides that upon certain changes of control, or if, at any time, we elect an early termination of the TRA or are in material breach of our obligations under the TRA, we would be required to make an immediate payment equal to the present value of the anticipated future tax benefits to the TRA Holders of Class B common units, the former stockholders of Evolent Health Holdings and the former stockholders of an affiliate of TPG. Such payment would be based on certain valuation assumptions and deemed events set forth in the TRA, including the assumption that we have sufficient taxable income to fully utilize such tax benefits. The benefits would be payable even though, in certain circumstances, no Class B common units are actually exchanged, thereby resulting in no corresponding tax basis step-up at the time of such accelerated payment under the TRA and no NOLs are actually used at the time of the accelerated payment under the TRA. Accordingly, payments under the TRA may be made years in advance of the actual realization, if any, of the anticipated future tax benefits and may be significantly greater than the benefits we realize in respect of the tax attributes subject to the TRA. In these situations, our obligations under the TRA could have a substantial negative impact on our liquidity. We may not be able to finance our obligations under the TRA and any indebtedness we incur may limit our subsidiaries’ ability to make distributions to us to pay these obligations. In addition, our obligations under the TRA could have the effect of delaying, deferring or preventing certain mergers, asset sales, other forms of business combinations or other changes of control that could be in the best interests of holders of our Class A common stock.


Different interests among our investors or between our investors and us, including with respect to related party transactions, could prevent us from achieving our business goals.

As of February 25, 2019, UPMC owned 8.1% of our Class A common stock. Our pre-IPO investors could have business interests that conflict with those of the other investors, which may make it difficult for us to pursue strategic initiatives that require consensus among our owners.

Our relationship with our pre-IPO investors could create conflicts of interest among our investors, or between our investors and us, in a number of areas relating to our past and ongoing relationships. For example, certain of our products and services compete (or may compete in the future) with various products and services of our investors.

In addition, our pre-IPO investors may have different tax positions from ours which could influence their decisions regarding whether and when to dispose of assets, whether and when to incur new or refinance existing indebtedness, especially in light of the existence of the TRA, and whether and when Evolent Health, Inc. should terminate the TRA and accelerate its obligations thereunder. In addition, the structuring of future transactions may take into consideration these pre-IPO investors’ tax or other considerations even if no similar benefit would accrue to us. Except as set forth in the TRA and the stockholders’ agreement that we entered into with our pre-IPO investors at the time of our IPO, which we refer to as the stockholders’ agreement, there are not any formal dispute resolution procedures in place to resolve conflicts between us and our pre-IPO investors or among our pre-IPO investors. We may not be able to resolve any potential conflicts between us and a pre-IPO investor and, even if we do, the resolution may be less favorable to us than if we were negotiating with an unaffiliated party.

The agreements between us and certain of our pre-IPO investors were made in the context of an affiliated relationship and may contain different terms than comparable agreements with unaffiliated third parties.

The contractual agreements that we have with certain of our pre-IPO investors were negotiated in the context of an affiliated relationship in which representatives of such pre-IPO investors and their affiliates comprised a significant portion of our board of directors. As a result, the financial provisions, and the other terms of these agreements, such as covenants, contractual obligations on our part and on the part of such pre-IPO investors and termination and default provisions, may be less favorable to us than terms that we might have obtained in negotiations with unaffiliated third parties in similar circumstances, which could have a material adverse effect on our business, financial condition and results of operations.

The conditional conversion feature of the 2025 Notes, if triggered, may adversely affect our financial condition and operating results.
In October 2018, the Company issued the 2025 Notes in a private placement to qualified institutional buyers within the meaning of Rule 144A under the Securities Act of 1933, as amended. In the event the conditional conversion feature of the 2025 Notes is triggered, holders of the 2025 Notes will be entitled to convert the 2025 Notes at any time during specified periods at their option. If one or more holders elect to convert their 2025 Notes, unless we elect to satisfy our conversion obligation by delivering solely shares of our Class A common stock (other than paying cash in lieu of delivering any fractional share), we would be required to settle a portion or all of our conversion obligation through the payment of cash, which could adversely affect our liquidity. In addition, even if holders do not elect to convert their 2025 Notes, we could be required under applicable accounting rules to reclassify all or a portion of the outstanding principal of the 2025 Notes as a current rather than long-term liability, which would result in a material reduction of our net working capital.
The accounting method for convertible debt securities that may be settled in cash, such as the 2025 Notes, could have a material effect on our reported financial results.
Under Accounting Standards Codification 470-20, Debt with Conversion and Other Options, (“ASC 470-20”), an entity must separately account for the liability and equity components of the convertible debt instruments (such as the 2025 Notes) that may be settled entirely or partially in cash upon conversion in a manner that reflects the issuer’s economic interest cost. The effect of ASC 470-20 on the accounting for the 2025 Notes is that the equity component is required to be included in the additional paid-in capital section of stockholders’ equity on our consolidated balance sheet, and the value of the equity component would be treated as original issue discount for purposes of accounting for the debt component of the 2025 Notes. As a result, we will be required to record a greater amount of non-cash interest expense in current periods presented as a result of the amortization of the discounted carrying value of the 2025 Notes to their face amount over the term of the 2025 Notes. We may report lower net income in our financial results because ASC 470-20 will require interest to include both the current period’s amortization of the debt discount and the instrument’s coupon interest, which could adversely affect our reported or future financial results, the trading price of our Class A common stock and the trading price of the 2025 Notes.
In addition, under certain circumstances, convertible debt instruments (such as the 2025 Notes) that may be settled entirely or partly in cash are currently accounted for utilizing the treasury stock method, the effect of which is that the shares issuable upon conversion of the 2025 Notes are not included in the calculation of diluted earnings per share except to the extent that the conversion value of the 2025 Notes exceeds their principal amount. Under the treasury stock method, for diluted earnings per share purposes, the transaction is

accounted for as if the number of shares of common stock that would be necessary to settle such excess, if we elected to settle such excess in shares, are issued. We cannot be sure that the accounting standards in the future will continue to permit the use of the treasury stock method. If we are unable to use the treasury stock method in accounting for the shares issuable upon conversion of the 2025 Notes, then our diluted earnings per share would be adversely affected.

Risks relating to ownership of our Class A common stock

We expect that our stock price will be volatile and may fluctuate or decline significantly.

The trading price of our Class A common stock is likely to be volatile and subject to wide price fluctuations in response to various factors, including:

economic and political conditions or events;
market conditions in the broader stock market in general, or in our industry in particular;
actual or anticipated fluctuations in our quarterly financial reports and results of operations;
our ability to satisfy our ongoing capital needs and unanticipated cash requirements;
indebtedness incurred in the future;
introduction of new products and services by us or our competitors;
issuance of new or changed securities analysts’ reports or recommendations;
sales of large blocks of our stock;
additions or departures of key personnel;
regulatory developments; and
litigation and governmental investigations.

These and other factors may cause the market price and demand for our Class A common stock to fluctuate substantially, which may limit or prevent investors from readily selling their shares of Class A common stock, including any shares of Class A common stock they receive upon conversion of our convertible notes, and may otherwise negatively affect the liquidity of our Class A common stock. In addition, in the past, when the market price of a stock has been volatile, holders of that stock have instituted securities class action litigation against the company that issued the stock. If any of our stockholders brought a lawsuit against us, we could incur substantial costs defending the lawsuit. Such a lawsuit could also divert the time and attention of our management from our business.

The trading market for our Class A common stock will also be influenced by the research and reports that industry or securities analysts publish about us or our business. As a new public company, if one or more of the analysts who cover us downgrades our stock, or if our results of operations do not meet their expectations, our stock price could decline.

The market price of our Class A common stock could decline as a result of issuances by us or sales by our existing stockholders or if a substantial number of shares become available for sale and are sold in a short period of time in the future.

Sales or issuances of substantial amounts of our Class A common stock in the public market by us or sales by our existing stockholders of substantial amounts of our Class A common stock (including by UPMC, who owns 6.4 million shares of our Class A common stock as of February 25, 2019) in the public market could cause the market price of our Class A common stock to decrease significantly. The perception in the public market that these issuances or sales may occur could also depress our market price. As of February 25, 2019, there were 79.4 million shares of Class A common stock outstanding. In addition, 3.9 million options that are held by our employees are currently exercisable or will be exercisable in 2019.

In connection with acquisitions and other transactions, from time to time we issue shares of our Class A common stock in transactions exempt from registration under the Securities Act. For example, in connection with the acquisition of Valence Health, we issued 6.8 million shares of our Class A common stock in transactions exempt from registration under the Securities Act. In addition, in connection with the acquisition of New Century Health, we issued 3.1 million Class B common units of Evolent Health LLC (together with an equal number of shares of our Class B common stock), which together are exchangeable for shares of our Class A common stock in transactions exempt from registration under the Securities Act. Additional Class B common units (together with an equal number of our Class B common shares) may be issued as a result of the New Century Health acquisition in connection with an earnout. See “Part II - Item 8. Financial Statements and Supplementary Data - Note 4” for additional information. The market price of shares of our Class A common stock may drop significantly as a result of the issuance of additional shares, the resale of such shares or when the restrictions on resale by our existing stockholders lapse. A decline in the price of shares of our Class A common stock might impede our ability to raise capital through the issuance of additional shares of our Class A common stock or other equity securities.


The market price of our Class A common stock could decline due to the large number of shares of Class A common stock issuable upon conversion of our convertible notes or upon exchange of Class B common units.

The market price of our Class A common stock could decline as a result of sales of a large number of the shares of our Class A common stock issuable upon the conversion of our convertible notes or upon the exchange of Class B common units (together with an equal number of shares of our Class B common stock), or the perception that such sales could occur. These sales, or the possibility that these sales may occur, may also make it more difficult for us to raise additional capital by selling equity or equity-linked securities in the future, at a time and price that we deem appropriate.

As of February 25, 2019, 79.4 million shares of our Class A common stock and 3.2 million Class B common units were outstanding. Up to a maximum of 6.8 million shares of our Class A common stock is reserved for issuance upon the conversion of our convertible notes. In addition, each Class B common unit, together with one share of our Class B common stock, is exchangeable for one share of Class A common stock. Pursuant to our registration rights agreement entered into at the time of our IPO, we granted registration rights to the holders of the Class B common units with respect to their shares of Class A common stock delivered in exchange for their Class B common units, as well as certain other holders of our Class A common stock. Resales of these securities were registered pursuant to our Registration Statement on Form S-3, File No. 333-212709, initially filed on July 28, 2016 and declared effective on August 12, 2016. We cannot assure you if or when any future offerings or resales of these shares may occur.

Some provisions of Delaware law, our second amended and restated certificate of incorporation and our second amended and restated by-laws and certain of our contracts may deter third parties from acquiring us.

Among other things, our second amended and restated certificate of incorporation and our second amended and restated by-laws:

divide our board of directors into three staggered classes of directors that are each elected to three-year terms;
prohibit stockholder action by written consent;
authorize the issuance of “blank check” preferred stock that could be issued by our board of directors to increase the number of outstanding shares of capital stock, making a takeover more difficult and expensive;
prohibit cumulative voting in the election of directors, which would otherwise allow less than a majority of stockholders to elect director candidates;
provide that special meetings of the stockholders may be called only by or at the direction of the board of directors, the chairman of our board or the chief executive officer;
require advance notice to be given by stockholders for any stockholder proposals or director nominees;
require the affirmative vote of holders of at least 75% of the voting power of our outstanding shares of stock to amend certain provisions of our second amended and restated certificate of incorporation and any provision of our second amended and restated by-laws; and
require the affirmative vote of holders of at least 75% of the voting power of our outstanding shares of stock to remove directors and only for cause.

In addition, Section 203 of the DGCL may affect the ability of an “interested stockholder” to engage in certain business combinations, for a period of three years following the time that the stockholder becomes an “interested stockholder.” We have elected in our second amended and restated certificate of incorporation not to be subject to Section 203 of the DGCL. Nevertheless, our second amended and restated certificate of incorporation contains provisions that have the same effect as Section 203 of the DGCL, except that they provide that each of TPG, UPMC and The Advisory Board and their transferees will not be deemed to be “interested stockholders,” and accordingly are not subject to such restrictions.

These and other provisions could have the effect of discouraging, delaying or preventing a transaction involving a change in control of our company or could make it more difficult for stockholders to elect directors of their choosing or to cause us to take other corporate actions that they desire. Provisions in certain of our contracts may also deter third parties from acquiring us. For example, under the UPMC IP Agreement, Evolent Health LLC’s license to certain intellectual property of UPMC would cease if we are acquired by certain specified acquirers. In addition, our contracts with certain partners would terminate if we are acquired by certain competitors.

Our second amended and restated certificate of incorporation and stockholders’ agreement contain provisions renouncing our interest and expectation to participate in certain corporate opportunities identified by or presented to certain of our pre-IPO investors.

Each of TPG and UPMC and their respective affiliates may engage in activities similar to ours or lines of business or have an interest in the same areas of corporate opportunities as we do. Our second amended and restated certificate of incorporation and stockholders’ agreement provide that such stockholders and their respective affiliates do not have any duty to refrain from (1) engaging, directly or indirectly, in the same or similar business activities or lines of business as us, including those business activities or lines of business deemed to be competing with us, or (2) doing business with any of our clients, customers or vendors. In the event that TPG or UPMC or any of their respective affiliates acquires knowledge of a potential business opportunity which may be a corporate opportunity for us, they have no duty to communicate or offer such corporate opportunity to us. Our second amended and restated certificate of incorporation and stockholders’ agreement also provide that, to the fullest extent permitted by law, none of such stockholders or their

respective affiliates will be liable to us, for breach of any fiduciary duty or otherwise, by reason of the fact that any such stockholder or any of its affiliates directs such corporate opportunity to another person, or otherwise does not communicate information regarding such corporate opportunity to us, and we have waived and renounced any claim that such business opportunity constituted a corporate opportunity that should have been presented to us. These potential conflicts of interest could have a material adverse effect on our business, financial condition, results of operations or prospects if attractive business opportunities are allocated by TPG or UPMC to themselves or their respective affiliates instead of to us.

Our second amended and restated certificate of incorporation designates courts in the State of Delaware as the sole and exclusive forum for certain types of actions and proceedings that may be initiated by our stockholders, which could limit our stockholders’ ability to obtain a favorable judicial forum for disputes with us or our directors, officers or employees.

Our second amended and restated certificate of incorporation provides that, subject to limited exceptions, the Court of Chancery of the State of Delaware is the sole and exclusive forum for (a) any derivative action or proceeding brought on our behalf, (b) any action asserting a claim of breach of a fiduciary duty owed by any of our directors, officers or other employees to us or our stockholders, (c) any action asserting a claim against us arising pursuant to any provision of the DGCL, our second amended and restated certificate of incorporation or our second amended and restated by-laws, (d) any action to interpret, apply, enforce or determine the validity of our second amended and restated certificate of incorporation or second amended and restated by-laws or (e) any other action asserting a claim against us that is governed by the internal affairs doctrine. We refer to each of these proceedings as a covered proceeding. In addition, our second amended and restated certificate of incorporation provides that if any action the subject matter of which is a covered proceeding is filed in a court other than the specified Delaware courts without the approval of our board of directors, which we refer to as a foreign action, the claiming party will be deemed to have consented to (1) the personal jurisdiction of the specified Delaware courts in connection with any action brought in any such courts to enforce the exclusive forum provision described above and (2) having service of process made upon such claiming party in any such enforcement action by service upon such claiming party’s counsel in the foreign action as agent for such claiming party. Any person or entity purchasing or otherwise acquiring any interest in shares of our capital stock will be deemed to have notice of and to have consented to these provisions. These provisions may limit a stockholder’s ability to bring a claim in a judicial forum that it finds favorable for disputes with us or our directors, officers or other employees, which may discourage such lawsuits against us and our directors, officers and employees. Alternatively, if a court were to find these provisions of our second amended and restated certificate of incorporation inapplicable to, or unenforceable in respect of, one or more of the specified types of actions or proceedings, we may incur additional costs associated with resolving such matters in other jurisdictions, which could adversely affect our business and financial condition.

We do not anticipate paying any cash dividends in the foreseeable future.

We currently intend to retain our future earnings, if any, for the foreseeable future to fund the development and growth of our business. We do not intend to pay any dividends to holders of our Class A common stock. As a result, capital appreciation in the price of our Class A common stock, if any, will be your only source of gain on an investment in our Class A common stock. See “Part II – Item 5. Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities - Dividends” for a discussion of our dividend policy.

We previously identified a material weaknessweaknesses in our internal control over financial reporting. Although the material weakness wasweaknesses were remediated, if we identify additional material weaknesses in the future, we and our auditor may conclude that our internal control over financial reporting is not effective and we may be unable to produce timely and accurate financial statements, any of which could adversely impact our investors’ confidence and our stock price.

Prior to the completion of our IPO, we were a private company and had limited accounting personnel to fully execute our accounting processes and address our internal control over financial reporting. Upon becoming a publicly-traded company, we became required to comply with the SEC’s rules implementing Sections 302 and 404 of the Sarbanes-Oxley Act, which require management to certify financial and other information in our quarterly and annual reports and provide an annual management report on the effectiveness of controls over financial reporting.


Our management is responsible for establishing and maintaining adequate internal control over financial reporting. InternalThe Company’s internal control over financial reporting is a process designed toincludes policies and procedures that provide reasonable assurance regarding the reliability of
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financial reporting and the preparation of financial statements for external reporting purposes in accordance with GAAP. During the course of preparing for our IPO, we determined that we had a material weakness in the design and operating effectiveness of our internal control over financial reporting. U.S. generally accepted accounting principles.

A material weakness is a deficiency, or a combination of deficiencies, in internal control over financial reporting, such that there is a reasonable possibility exists that a material misstatement of our annual or interim financial statements willwould not be prevented or detected on a timely basis. The material weakness that we identified was that we did not maintain a sufficient complement of resources with an appropriate level of accounting knowledge, experience and training to address accounting for complex, non-routine transactions. This material weakness resulted in the revision of the Company’s consolidated financial statements for the quarter ended June 30, 2017. As a result of this material weakness, our management concluded as of December 31, 2016 and as of December 31, 2017 that our internal control over financial reporting was not effective, and also that our disclosure controls and procedures were not effective. In addition, our independent

registered public accounting firm, which audits our annual financial statements, issued an adverse opinion on the effectiveness of internal control over financial reporting as of December 31, 2017.

While management concluded that the previously identified material weakness had been remediated as of June 30, 2018, the identification of additional material weaknesses in the future may result in an adverse opinion from our auditors and/or hinder our ability to produce timely and accurate financial statements, which could negatively impact our investors’ confidence and the market price of our Class A common stock.


Our efforts to design and implement an effective control environment may not be sufficient to identify or prevent future material weaknesses or significant deficiencies from occurring. Any newly identified material weakness could result in a misstatement of our financial statements or disclosures that would result in a material misstatement of our annual or interim consolidated financial statements that would not be prevented or detected. A control system, no matter how well designed and operated, can provide only reasonable assurance that the control system’s objectives will be met. Because of the inherent limitations in all control systems, no evaluation of controls can provide absolute assurance that misstatements due to error or fraud will not occur or that all control issues and all instances of fraud will be detected. In addition, if we identify future material weaknesses in our internal controls over financial reporting or if we are unable to comply with the demands that are placed upon us as a public company, including the requirements of Section 404 of the Sarbanes-Oxley Act, in a timely manner, we may be unable to accurately report our financial results, or report them within the timeframes required by the SEC. We also could become subject to investigations by the NYSE, the SEC or other regulatory authorities.


Our business
Risks relating to our structure

We are required to pay certain of our pre-IPO investors for certain tax benefits we may claim in the future, and these amounts are expected to be material.

Under an exchange agreement we entered into at the time of our IPO, we granted TPG, The Advisory Board and Ptolemy Capital (together, the “Investor Stockholders”) an exchange right that allowed for receipt of newly-issued shares of the Company’s Class A common stock price may sufferin exchange (a “Class B Exchange”) for an equal number of shares of the Company’s Class B common stock (which were subsequently canceled) and an equal number of Evolent Health LLC’s Class B common units. Class B common units received by the Company from relevant Investor Stockholders were simultaneously exchanged for an equivalent number of Class A units of Evolent Health LLC, and Evolent Health LLC cancelled the Class B common units it received in the Class B Exchanges, resulting in an increase in the Company’s economic interest in Evolent Health LLC.

As of December 31, 2019, all of the Class B common units held by the Investor Stockholders and certain other stockholders had been exchanged (together with an equal number of shares) for our Class A common stock. These exchanges resulted in increases in the tax basis of our share of the assets of Evolent Health LLC that otherwise would not have been available to the Company. In addition, we expect that certain NOLs will be available to us as a result of the transactions as described in “Part II - Item 8. Financial Statements and Supplementary Data - Note 15 - “Tax Receivables Agreement.” These increases in tax basis and NOLs may reduce the amount of tax that we may otherwise be required to pay in the future, although the Internal Revenue Service (“IRS”) may challenge all or a part of the tax basis increases and NOLs, and a court could sustain such a challenge.

We have entered into the TRA, related to the tax basis step-up of the assets of Evolent Health LLC and certain NOLs of the former members of Evolent Health LLC, with the Investor Stockholders and certain of our lackother investors (the “TRA Holders”). Pursuant to the TRA, we will pay the TRA Holders 85% of public company operating experience.

Prior to our listingthe amount of the cash savings, if any, in 2015,U.S. federal, state and local and non-U.S. income tax that we were a privately-held company since we began operations in 2011. Our lack of public company operating experience may make it difficult to forecast and evaluate our future prospects. If we are unable to execute our business strategy, eitherrealize as a result of increases in tax basis resulting from exchanges of Class B common units for shares of our inabilityClass A common stock (calculated assuming that any post-IPO transfer of Class B common units (other than the exchanges) had not occurred) as well as certain other benefits attributable to effectively managepayments under the TRA itself.

The TRA also requires us to pay 85% of the amount of the cash savings, if any, in U.S. federal, state and local and non-U.S. income tax that we realize as a result of the utilization of the NOLs of Evolent Health Holdings and an affiliate of TPG attributable to periods prior to our IPO and the deduction of any imputed interest attributable to our payment obligations under the TRA.

The payments that we make under the TRA could be substantial. Assuming no material changes in relevant tax law and based on our current operating plan and other assumptions, including our estimate of the tax basis of our assets as of the date of the Offering Reorganization and the estimated tax basis step-ups resulting from each completed exchange, we estimate that the total amount that we would be required to pay under the TRA could be approximately $109.8 million. This estimated amount includes approximately $17.2 million of potential future payments under the TRA related to the future utilization of the pre-IPO NOLs described above and approximately $92.6 million of potential future payments related to the tax basis step-up of the assets of Evolent Health LLC in connection with the exchanges that occurred in connection with our completed secondary offerings and private sales. The actual amount we will be required to pay under the TRA may be materially greater than these hypothetical amounts, as potential future payments will vary as a consequence of our tax position, the relevant tax basis analysis, our ability to generate sufficient future taxable
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income in order to be able to benefit from the aforementioned tax attributes, the character and timing of our taxable income and the income tax rates applicable at the time we realize cash savings attributable to our recognition and utilization of the aforementioned tax attributes. Payments under the TRA are not conditioned on our existing investors’ continued ownership of any of our equity.

We will not be reimbursed for any payments made under the TRA in the event that any tax benefits are disallowed.

If the IRS successfully challenges the tax basis increases resulting from the Class B Exchanges or the existence or amount of the pre-IPO NOLs at any point in the future after payments are made under the TRA, we will not be reimbursed for any payments we had made under the TRA (although future payments under the TRA, if any, would be netted against any unreimbursed payments to reflect the result of any such successful challenge by the IRS). As a result, in certain circumstances, we could be required to make payments under the TRA in excess of our cash tax savings.

We may not be able to realize all or a portion of the tax benefits that resulted from the exchanges of Class B common units for our Class A common stock or from the utilization of NOLs previously held by Evolent Health Holdings and an affiliate of TPG and from payments made under the TRA.

Our ability to realize the tax benefits that we expect to be available as a result of the increases in tax basis created by the Class B Exchanges and by the payments made pursuant to the TRA, and our ability to utilize the pre-IPO NOLs of Evolent Health Holdings and an affiliate of TPG and the interest deductions imputed under the TRA all depend on a number of assumptions, including that we earn sufficient taxable income each year during the period over which such deductions are available and that there are no adverse changes in applicable law or regulations. If our actual taxable income is insufficient or there are adverse changes in applicable law or regulations, we may be unable to realize all or a portion of these expected benefits and our cash flows and stockholders’ equity could be negatively affected. Please refer to the discussion in “Part II - Item 8. Financial Statements and Supplementary Data - Note 15 - Tax Receivables Agreement” for additional information.

In certain cases, payments by us under the TRA may be accelerated or significantly exceed the tax benefits we realize in respect of the tax attributes subject to the TRA.

The TRA provides that upon certain changes of control, or if, at any time, we elect an early termination of the TRA or are in material breach of our obligations under the TRA, we would be required to make an immediate payment equal to the present value of the anticipated future tax benefits to certain current or former shareholders. Such payment would be based on certain valuation assumptions and deemed events set forth in the TRA, including the assumption that we have sufficient taxable income to fully utilize such tax benefits. The benefits would be payable even though, in certain circumstances, no tax basis step-up deductions and no NOLs are actually used at the time of the accelerated payment under the TRA. Accordingly, payments under the TRA may be made years in advance of the actual realization, if any, of the anticipated future tax benefits and may be significantly greater than the benefits we realize in respect of the tax attributes subject to the TRA. In these situations, our obligations under the TRA could have a substantial negative impact on our liquidity. We may not be able to finance our obligations under the TRA and any indebtedness we incur may limit our subsidiaries’ ability to make distributions to us to pay these obligations. In addition, our obligations under the TRA could have the effect of delaying, deferring or preventing certain mergers, asset sales, other forms of business combinations or other changes of control that could be in the best interests of holders of our Class A common stock.

The agreements between us and certain of our pre-IPO investors were made in the context of an affiliated relationship and may contain different terms than comparable agreements with unaffiliated third parties.

The contractual agreements that we have with certain of our pre-IPO investors were negotiated in the context of an affiliated relationship in which representatives of such pre-IPO investors and their affiliates comprised a significant portion of our board of directors. As a result, the financial provisions, and the other terms of these agreements, such as covenants, contractual obligations on our part and on the part of such pre-IPO investors and termination and default provisions, may be less favorable to us than terms that we might have obtained in negotiations with unaffiliated third parties in similar circumstances, which could have a material adverse effect on our business, financial condition and results of operations.

Risks Relating to Our Convertible Notes

The conditional conversion feature of the 2025 Notes, if triggered, may adversely affect our financial condition and operating results.

In the event the conditional conversion feature of the 2025 Notes is triggered, holders of such notes will be entitled to convert such notes at any time during specified periods at their option. If one or more holders elect to convert their 2025 Notes, unless we elect to satisfy our conversion obligation by delivering solely shares of our Class A common stock (other than paying cash in lieu of delivering any fractional share), we would be required to settle a portion or all of our conversion obligation through the payment of cash, which could adversely affect our liquidity. In addition, even if holders do not elect to convert their notes, we could be required under
38


applicable accounting rules to reclassify all or a portion of the outstanding principal of the 2025 Notes, as applicable, as a current rather than long-term liability, which would result in a material reduction of our net working capital.

Risks relating to ownership of our Class A common stock

We expect that our stock price will be volatile and may fluctuate or decline significantly.

The trading price of our Class A common stock has been and may continue to be volatile and subject to wide price fluctuations in response to various factors, including:
economic and political conditions or events;
market conditions in the broader stock market in general, or in our industry in particular, including as a result of COVID-19 related impacts;
actual or anticipated fluctuations in our quarterly financial reports and results of operations;
our ability to satisfy our ongoing capital needs and unanticipated cash requirements;
indebtedness incurred in the future;
introduction of new products and services by us or our competitors;
business developments of our partners;
issuance of new or changed securities analysts’ reports or recommendations;
sales of large blocks of our stock;
additions or departures of key personnel;
regulatory developments; and
litigation and governmental investigations.

These and other factors may cause the market price and demand for our Class A common stock to fluctuate substantially, which may limit or prevent investors from readily selling their shares of Class A common stock, including any shares of Class A common stock they receive upon conversion of our convertible notes, and may otherwise negatively affect the liquidity of our Class A common stock. In addition, in the past, when the market price of a stock has been volatile, holders of that stock have instituted securities class action litigation against the company that issued the stock. We are, and from time to time may become, subject to such litigation, and we could incur substantial costs defending a lawsuit. Such a lawsuit could also divert the time and attention of our management from our business.

The trading market for our Class A common stock will also be influenced by the research and reports that industry or securities analysts publish about us or our business. If one or more of the analysts who cover us downgrades our stock, or if our results of operations do not meet their expectations, our stock price could decline.

We are subject to securities class action litigation and an adverse outcome in such litigation could have an adverse effect on our financial condition.

On August 8, 2019, a shareholder of the Company filed a class action complaint against the Company, asserting claims under Section 10(b) and 20(a) of the Securities Exchange Act of 1934. An amended complaint was filed on January 10, 2020, a second amended complaint was filed on June 8, 2020, and a third amended complaint, now titled Plymouth County Retirement System v. Evolent Health, Inc., Frank Williams, Nicholas McGrane, Seth Blackley, was filed on December 2, 2021. The case, alleges that the Company’s executives made false or misleading statements regarding its business with Passport. The Company filed a motion to dismiss the second amended complaint, and the Eastern District of Virginia granted in part and denied in part the motion on March 24, 2021. The case entered the discovery phase, but discovery is again stayed pending a decision on the company’s third motion to dismiss, which was filed December 17, 2021. Briefing on the motion to dismiss was completed on February 10, 2022, and oral argument will be held on March 11, 2022. We and the individuals dispute these claims and intend to defend the matter vigorously. This litigation could result in substantial costs and have and may continue to result in a diversion of management’s resources and attention, which could harm our business and the value of our common stock.

The market price of our Class A common stock could decline due to the large number of shares of Class A common stock issuable upon conversion of our convertible notes, or by sales or issuances of substantial amounts of our Class A common stock.

The market price of our Class A common stock could decline as a result of sales of a large number of the shares of our Class A common stock issuable upon the conversion of our convertible notes, or the perception that such sales could occur. These sales, or the possibility that these sales may occur, may also make it more difficult for us to raise additional capital by selling equity or equity-linked securities in the future, at a time and price that we deem appropriate. As of February 18, 2022, 90,827,306 shares of our Class A common stock were outstanding. Up to a maximum of 13.3 million shares of our Class A common stock is reserved for issuance upon the conversion of our convertible notes. Similarly, sales or issuances of substantial amounts of our Class A common stock in the public company environmentmarket by us or by our stockholders into the public market could cause the market price of our Class A common stock to decrease significantly.

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Some provisions of Delaware law, our second amended and restated certificate of incorporation and our third amended and restated by-laws and certain of our contracts may deter third parties from acquiring us.

Among other things, our second amended and restated certificate of incorporation and our third amended and restated by-laws:

prohibit stockholder action by written consent;
authorize the issuance of “blank check” preferred stock that could be issued by our board of directors to increase the number of outstanding shares of capital stock, making a takeover more difficult and expensive;
prohibit cumulative voting in the election of directors, which would otherwise allow less than a majority of stockholders to elect director candidates;
provide that special meetings of the stockholders may be called only by or at the direction of the board of directors, the chairman of our board or the chief executive officer; and
require advance notice to be given by stockholders for any stockholder proposals or director nominees.

In addition, Section 203 of the DGCL may affect the ability of an “interested stockholder” to engage in certain business combinations, for a period of three years following the time that the stockholder becomes an “interested stockholder.” We have elected in our second amended and restated certificate of incorporation not to be subject to Section 203 of the DGCL. Nevertheless, our second amended and restated certificate of incorporation contains provisions that have the same effect as Section 203 of the DGCL, except that they provide that each of TPG, UPMC and The Advisory Board and their transferees will not be deemed to be “interested stockholders,” and accordingly are not subject to such restrictions.

These and other provisions could have the effect of discouraging, delaying or preventing a transaction involving a change in control of our company or could make it more difficult for stockholders to elect directors of their choosing or to cause us to take other corporate actions that they desire. Provisions in certain of our contracts may also deter third parties from acquiring us. In addition, certain partners would have the right to terminate if we are acquired by certain competitors.

Our second amended and restated certificate of incorporation and stockholders’ agreement contain provisions renouncing our interest and expectation to participate in certain corporate opportunities identified by or presented to certain of our pre-IPO investors.

UPMC and its affiliates may engage in activities similar to ours or lines of business or have an interest in the same areas of corporate opportunities as we do. Our second amended and restated certificate of incorporation and stockholders’ agreement provide that UPMC and its affiliates do not have any duty to refrain from (1) engaging, directly or indirectly, in the same or similar business activities or lines of business as us, including those business activities or lines of business deemed to be competing with us, or (2) doing business with any of our clients, customers or vendors. In the event that UPMC or any of its affiliates acquires knowledge of a potential business opportunity which may be a corporate opportunity for us, they have no duty to communicate or offer such corporate opportunity to us. Our second amended and restated certificate of incorporation and stockholders’ agreement also provide that, to the fullest extent permitted by law, UPMC and its affiliates will not be liable to us for breach of any fiduciary duty or otherwise, by reason of directing such corporate opportunity to another person, or otherwise not communicating information regarding such corporate opportunity to us, and we have waived and renounced any claim that such business opportunity constituted a corporate opportunity that should have been presented to us. These potential conflicts of interest could have a material adverse effect on our prospects,business, financial condition, results of operations or prospects if attractive business opportunities are allocated by UPMC to itself or its affiliates instead of to us.

Our second amended and stock pricerestated certificate of incorporation designates courts in the State of Delaware as the sole and exclusive forum for certain types of actions and proceedings that may be harmed.initiated by our stockholders, which could limit our stockholders’ ability to obtain a favorable judicial forum for disputes with us or our directors, officers or employees.


Our second amended and restated certificate of incorporation provides that, subject to limited exceptions, the Court of Chancery of the State of Delaware is the sole and exclusive forum for (a) any derivative action or proceeding brought on our behalf, (b) any action asserting a claim of breach of a fiduciary duty owed by any of our directors, officers or other employees to us or our stockholders, (c) any action asserting a claim against us arising pursuant to any provision of the DGCL, our second amended and restated certificate of incorporation or our third amended and restated by-laws, (d) any action to interpret, apply, enforce or determine the validity of our second amended and restated certificate of incorporation or third amended and restated by-laws or (e) any other action asserting a claim against us that is governed by the internal affairs doctrine. We refer to each of these proceedings as a covered proceeding. In addition, our second amended and restated certificate of incorporation provides that if any action the subject matter of which is a covered proceeding is filed in a court other than the specified Delaware courts without the approval of our board of directors, which we refer to as a foreign action, the claiming party will be deemed to have consented to (1) the personal jurisdiction of the specified Delaware courts in connection with any action brought in any such courts to enforce the exclusive forum provision described above and (2) having service of process made upon such claiming party in any such enforcement action by service upon such claiming
40


party’s counsel in the foreign action as agent for such claiming party. Any person or entity purchasing or otherwise acquiring any interest in shares of our capital stock will be deemed to have notice of and to have consented to these provisions. These provisions may limit a stockholder’s ability to bring a claim in a judicial forum that it finds favorable for disputes with us or our directors, officers or other employees, which may discourage such lawsuits against us and our directors, officers and employees. Alternatively, if a court were to find these provisions of our second amended and restated certificate of incorporation inapplicable to, or unenforceable in respect of, one or more of the specified types of actions or proceedings, we may incur additional costs associated with resolving such matters in other jurisdictions, which could adversely affect our business and financial condition.

We do not anticipate paying any cash dividends in the foreseeable future.

We currently intend to retain our future earnings, if any, for the foreseeable future to fund the development and growth of our business. We do not intend to pay any dividends to holders of our Class A common stock. As a result, capital appreciation in the price of our Class A common stock, if any, will be your only source of gain on an investment in our Class A common stock. See “Part II - Item 5. Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities - Dividends” for a discussion of our dividend policy.

Item 1B. Unresolved Staff Comments


Not applicable.


Item 2. Properties


Our corporate headquarters and executive officers are located in Arlington, Virginia, where we occupy approximately 91,00029,000 square feet of office space. We also lease offices throughout the United States and in Pune, India. We lease all of our facilities and we do not own any real property. As provided in “Part II – Item 8. Financial Statements and Supplementary Data - Note 912 - Commitments and Contingencies,Leases,” the total rental expense on operating leases, net of sublease income, was $14.2$18.0 million for the year ended December 31, 2018.2021.


Item 3. Legal Proceedings


For information regarding legal proceedings, seeThe discussion in “Part II – Item 8. Financial Statements and Supplementary Data - Note 911 - Commitments and Contingencies - Litigation Matters.”Matters” is incorporated by reference into this Part II, Item 1.


Item 4. Mine Safety Disclosures


Not applicable.


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PART II


Item 5. Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities


Market and Dividend Information


Market Information


Our Class A common stock is traded on the New York Stock Exchange under the symbol “EVH.” Our Class B common stock is neither listed nor traded on any stock exchange.


Holders


As of February 25, 2019,18, 2022, there were 3750 holders of record of our Class A common stock and 19 holders of record of our Class B common stock. The number of record holders does not include individuals or entities who beneficially own shares and whose shares are held of record by a broker, bank, or other nominee, but does include each such broker, bank, or other nominee as one record holder.


Dividends


We have not declared or paid any cash dividends on our common stock. We do not anticipate paying any cash dividends on our Class A common stock for the foreseeable future. Our Class B common stockholders are not entitled to any dividend payments. The timing and amount of future cash dividends, if any, is periodically evaluated by our board of directors and would depend on, among other factors, our current and expected earnings, financial condition, projected cash flows and anticipated financing needs.


Performance Graph


The following graph compares the cumulative total stockholder return on our Class A common stock between Junefor the last 5 2015, andyears ended December 31, 2018,2021, to the cumulative total returns of the NASDAQ Health Care Index and the NYSE Composite Index over the same period. This graph assumes an investment of $100 at the closing price of the markets on June 5, 2015,December 31, 2016, in our Class A common stock, the NASDAQ Health Care Index and the NYSE Composite Index, and assumes the reinvestment of dividends, if any.
The comparisons shown in the following graph are based upon historical data. We caution that the stock price performance shown in the graph below is not necessarily indicative of, nor is it intended to forecast, the potential future performance of our Class A common stock.


evh123115_chart-23299a08.jpgevh-20211231_g1.jpg



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Recent Sales of Unregistered Securities, Purchases of Equity Securities by the Issuer or Affiliated Purchases or Other Stockholder Matters


In March 2018,On November 15, 2021, we issued 1.8 million15,642 shares of the Company’sour Class A common stock in connection with a contingent consideration earn-out provision pursuant to the terms of an agreement between the Company and The Advisory BoardAccountable Care Organization, Ltd. The issuance was exempt from registration under the Securities Act in exchange for all of its outstanding sharesreliance upon Section 4(a)(2) and Rule 506(b) of the Company’s Class B common stock and Class B common units. In November 2018, we issued 0.7 million sharesSecurities Act as a transaction by an issuer not involving a public offering. We determined that the purchasers of the Company’s Class A common stock to TPG in exchange for all of its outstanding shares of the Company’s Class B common stock and Class B common units. The issuances of these shares of Class A common stock in the transaction were madeaccredited investors. The Company did not engage in reliance on Section 3(a)(9) ofa general solicitation or advertising with regard to the Securities Act of 1933, as amended.

Item 6. Selected Financial Data

Evolent Health, Inc. is a holding companyissuance and its principal asset is allcontribution of the Class A common unitsstock issued in its operating subsidiary, Evolent Health LLC, which has owned all of our operating assets and substantially all of our business since inception. Subsequent toconnection with the Series B Reorganization on September 23, 2013, and prior to the Offering Reorganization on June 4, 2015, the predecessor of Evolent Health, Inc. accounted for Evolent Health LLC as an equity method investment. As a result, the financial statements of Evolent Health, Inc. for the years ended December 31, 2015 and 2014, do not reflect a complete view of the operational results for those periods as follows:transaction.


Evolent Health, Inc.’s results for 2015 reflect (i) the investment of Evolent Health, Inc.’s predecessor in its equity method investee, Evolent Health LLC, for the period from January 1, 2015, through June 3, 2015, and (ii) the consolidated results of Evolent Health LLC from the time of the Offering Reorganization, or June 4, 2015, through December 31, 2015; and
Evolent Health, Inc.’s results for 2014 reflect only the investment of Evolent Health, Inc.’s predecessor in its equity method investee, Evolent Health LLC.Item 6. Reserved


The selected financial data (in thousands, except per share data) presented below as of December 31, 2018 and 2017, and for the years ended December 31, 2018, 2017 and 2016 was derived from the audited consolidated financial statements included elsewhere in this Form 10-K. The selected financial data (in thousands, except per share data) presented below as of December 31, 2016, 2015 and 2014, and for the years ended December 31, 2015 and 2014 was derived from our audited consolidated financial statements not included in this Form 10-K. You should read the following selected financial data in conjunction with “Part I - Item 1A. Risk Factors,” “Part II - Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations” and the accompanying audited consolidated financial statements and notes to consolidated financial statements included in “Part II - Item 8. Financial Statements and Supplementary Data.” Our historical results are not necessarily indicative of the results that may be expected in future periods.

 For the Years Ended December 31,
 2018 2017 2016 2015 2014
Total revenue$627,063
 $434,950
 $254,188
 $96,878
 $
Goodwill impairment
 
 160,600
 
 
Gain on consolidation
 
 
 414,133
 
Income (loss) from equity         
 method investees(4,736) (1,755) (841) (28,165) (25,246)
Net income (loss)(54,191) (69,767) (226,778) 319,814
 (25,246)
Per share data:         
Net income (loss) - basic$(0.68) $(0.94) $(3.55) $13.14
 $(13.46)
Net income (loss) - diluted(0.68) (0.94) (3.55) 6.93
 (13.46)
   

 

    
 As of December 31,
 2018 2017 2016 2015 2014
Goodwill$768,124
 $628,186
 $626,569
 $608,903
 $
Investments in and advances         
 to equity method investees6,276
 1,531
 2,159
 
 37,203
Total assets1,722,281
 1,312,697
 1,199,839
 1,015,514
 37,203
Long-term debt, net of discount221,041
 121,394
 120,283
 
 
Redeemable preferred stock
 
 
 
 39,273
Non-controlling interests45,532
 35,427
 209,588
 285,238
 
Total equity (deficit)1,189,356
 1,046,306
 912,114
 934,579
 (2,070)

The financial results of Evolent Health LLC were consolidated in the financial statements of Evolent Health, Inc. for the entire twelve-month periods ended December 31, 2018, 2017 and 2016.


Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations


The following Management’s Discussion and Analysis of Financial Condition and Results of Operations (“MD&A”) is intended to help the reader understand the Company’s financial condition and results of operations. The MD&A is provided as a supplement to, and should be read in conjunction with, our consolidated financial statements and the accompanying notes to consolidated financial statements presented in “Part II – Item 8. Financial Statements and Supplementary Data” as well as “Part I - Item 1A. Risk Factors.”


INTRODUCTION
 
Background and Recent Events


Evolent Health, Inc. is a holding company whose principal asset is all of the Class A common units it holds in Evolent Health LLC, and its only business is to act as sole managing member of Evolent Health LLC. Evolent Health, Inc. was incorporated in the state of Delaware in December 2014 and completed its IPO in June 2015. Substantially all of itsour operations are conducted through Evolent Health LLC and its consolidated subsidiaries. The financial results of Evolent Health LLC are consolidated in the financial statements of Evolent Health, Inc.

During2018, the Company undertook several transactions (including business combinations and an issuance of convertible debt), some of which may impact year-to-year comparisons. The following is a discussion of certain of those transactions.

New Century Health
On October 1, 2018, the Company completed its acquisition of New Century Health, including 100% of the voting equity interests. New Century Health is a technology-enabled, specialty care management company focused primarily on cancer and cardiac care and its assets include a proprietary technology platform which brings together clinical capabilities, pharmacy management and physician engagement to assist New Century Health’s customers in managing the large and complex specialties of cancer and cardiac care. We expect that the transaction will allow Evolent to enhance its clinical capabilities and enable it to offer a more integrated set of services to its current provider partners.
Total merger consideration, net of cash on hand and certain closing adjustments, was $205.1 million, based on the closing price of the Company’s Class A common stock on the NYSE on October 1, 2018. The merger consideration consisted of $118.7 million of cash consideration, 3.1 million shares of Evolent Health LLC’s Class B common units and an equal number of the Company’s Class B common stock, and an earn-out of up to $11.4 million, fair valued at $3.2 million as of October 1, 2018. The merger agreement includes an earn-out of up to $20.0 million, $11.4 million of which is payable to the former owners of New Century Health and $8.6 million of which is payable to former employees of New Century Health that became employees of the Company. The amount payable to the former owners of New Century Health is considered merger consideration. The amount payable to the former employees of New Century Health requires continued employment with the Company and is therefore considered post-combination compensation expense. The Evolent Health LLC Class B common units, together with a corresponding number of the Company’s Class B common stock, can be exchanged for an equivalent number of the Company’s Class A common stock, and were valued at $83.2 million using the closing price of the Company’s Class A common stock on the NYSE on October 1, 2018.

Convertible debt issuance

In October 2018, the Company issued $172.5 million aggregate principal amount of its 1.50% Convertible Senior Notes due 2025 (the “2025 Notes”) in a private placement to qualified institutional buyers within the meaning of Rule 144A under the Securities Act of 1933, as amended. The 2025 Notes were issued at par for net proceeds of $166.6 million. We incurred $5.9 million of debt issuance costs in connection with the 2025 Notes. The closing of the private placement of $150.0 million aggregate principal amount of the 2025 Notes occurred on October 22, 2018, and the Company completed the offering and sale of an additional $22.5 million aggregate principal amount of the 2025 Notes on October 24, 2018, pursuant to the initial purchasers’ exercise in full of their option to purchase additional notes. The Company loaned the net proceeds to Evolent Health LLC, which intends to use the net proceeds for working capital and other general corporate purposes.

Acquisition of certain assets from New Mexico Health Connections

On January 2, 2018, the Company, through its wholly-owned subsidiary, True Health, completed its previously announced acquisition of assets related to NMHC’s commercial, small and large group business. The assets include a health plan management services organization with a leadership team and employee base with experience working locally with providers to run NMHC’s suite of preventive, disease and care management programs. The consideration paid by the Company in connection with the acquisition consisted of $10.3 million in cash (subject to certain adjustments), of which $0.3 million was deposited in an escrow account. This acquisition is expected to allow the Company to leverage its platform to support a value-based, provider-centric model of care in New Mexico. Following the acquisition of NMHC’s assets, we operate through two segments, the Services segment and the True Health Segment.



2018 Private Sales

Under an exchange agreement we entered into at the time of our IPO, we granted the Investor Stockholders an exchange right that allows receipt of newly-issued shares of the Company’s Class A common stock in exchange for an equal number of shares of the Company’s Class B common stock (which are subsequently canceled) and an equal number of Evolent Health LLC’s Class B common units. Class B common units received by the Company from relevant Investor Stockholders are simultaneously exchanged for an equivalent number of Class A units of Evolent Health LLC, and Evolent Health LLC cancels the Class B common units it receives in the Class B Exchange. The cancellation of the Class B common units results in an increase in the Company’s economic interest in Evolent Health LLC.

In March 2018, The Advisory Board sold 3.0 million shares of the Company’s Class A common Stock in a private sale (the “March 2018 Private Sale”). The shares sold in the March 2018 Private Sale consisted of 1.2 million existing shares of the Company’s Class A common stock owned by The Advisory Board and 1.8 million newly-issued shares of the Company’s Class A common stock received by The Advisory Board pursuant to a Class B Exchange for all of its shares of the Company’s Class B common stock and Class B common units of Evolent Health LLC. The Company did not receive any proceeds from the March 2018 Private Sale. Subsequent to this Class B Exchange, in June 2018, The Advisory Board sold all of their remaining shares of the Company’s Class A common stock and no longer owns any of the shares of our Class A common stock, Class B common stock or Evolent Health LLC Class B common units held by the Advisory Board at the time of the IPO.

As a result of this Class B Exchange and Evolent Health LLC’s cancellation of the Class B common units during the March 2018 Private Sale, the Company’s economic interest in Evolent Health LLC increased from 96.6% to 98.9% immediately following the March 2018 Private Sale.

In November 2018, TPG sold 0.8 million shares of the Company’s Class A common stock in a number of private sales (the “November 2018 Private Sales”). The shares sold in the November 2018 Private Sales consisted of 0.1 million existing shares of the Company’s Class A common stock owned by TPG and 0.7 million newly-issued shares of the Company’s Class A common stock received by TPG pursuant to Class B Exchanges. The Company did not receive any proceeds from the November 2018 Private Sales. These sales represented all of TPG’s remaining equity interest in the Company and TPG no longer owns any of the shares of the Company’s Class A common stock, Class B common stock or Evolent Health LLC Class B common units held by TPG at the time of the IPO.

As a result of these Class B Exchanges and Evolent Health LLC’s cancellation of the Class B common units during the November 2018 Private Sales, the Company’s economic interest in Evolent Health LLC increased from 95.3% to 96.1% immediately following the November 2018 Private Sales.



Business Overview

We are a market leader in the new era of value-based care, in which the delivery of health care delivery andis increasingly funded by at-risk payment in which leading health systems and physician organizations, which we refer to as providers, are taking on increasing clinical and financial responsibility for the populations they serve.models. We provide integrated technology-enabled servicessolutions to our national network of leadingboth health care providers, including independent physicians and health systems, physicianas well as payers, including health plans and other risk-bearing organizations, with a common end: to improve health care quality and national and regional payers across Medicare, Medicaid and commercial markets. By partnering with providers to accelerate their path to value-based care, we enable our provider partners to expand their market opportunity, diversify their revenue streams, grow market share and improve the quality of the care they provide.

We believe we are pioneers in enabling health systems to succeed in value-based payment models. We were founded in 2011 by members of our management team, UPMC, an integrated delivery system based in Pittsburgh, Pennsylvania, and The Advisory Board, to enable providers to pursue a value-based business model and evolve their competitive position and market opportunity.outcomes while reducing cost. We consider value-based care to be the necessary convergence of health care payment and delivery. We believe the pace of this convergence is accelerating, driven by price pressure in traditional FFS health care, a market environment that is incentivizing value-based care models, growth in consumer-focused insurance programs, such as Medicare Advantage and managed Medicaid, and innovation in data and technology. We believe providers are positioned to lead this transition to value-based care because of their control over large portions of health care delivery costs, their primary position with consumers and their strong local brand.


We were an early innovator in Value-Based Care, founded in 2011 by members of our management team, UPMC, an integrated delivery system based in Pittsburgh, Pennsylvania, and The Advisory Board Company.

Today we manage our operations and allocate resources across two reportable segments, oursegments: Evolent Health Services segment and our True Health Segment.Clinical Solutions. The Company’s ServicesEHS segment provides our customers, whoan integrated administrative and clinical platform for health plan administration and population health management. Our Clinical Solutions segment addresses a broad spectrum of clinical needs, with tailored solutions for Specialty Care Management in Oncology and Cardiology and holistic Total Cost of Care improvement. Our economic opportunity in the Clinical Solutions segment, which we believe to be significant, is largely based on (a) the total amount of medical expenses under management, and (b) the amount of savings we are able to generate relative to a benchmark or target. These partnerships, which we refer to as partners, with technology-enabled value-based care services, specialty care management services and comprehensive health plan administration services. Together these services enable health systems to manage patient health in a more cost-effective manner. The Company’s contracts are structured as a combination of advisory fees, monthly member service fees, percentage of plan premiumsperformance-based arrangements, include both capitation and shared medical savings arrangements. Our TrueWe also generate Clinical Solutions revenue by providing our technology and services platform on a fee basis. We go to market for our Specialty Care Management under the brand name New Century Health, segment consistsand for our Total Cost of a commercial health plan we operate in New Mexico that focuses on small and large businesses. Care solution under the brand name Evolent Care Partners.

All of our revenue is recognized in the United States and substantially all of our long-lived assets are located in the United States.

Services

Our Services segment includes three types of services designed to help our partners manage patient health in a more cost-effective manner: (1) value-based care services, (2) specialty care management services and (3) comprehensive health plan administration services. Our partners engage us to provide one type of service, or multiple types of services, depending on specific needs.

Core elements of our value-based care services include: (1) Identifi®, our proprietary technology system that aggregates and analyzes data, manages care workflows and engages patients, (2) population health performance, which supports the delivery of patient-centric cost effective care, (3) delivery network alignment, comprising the development of high performance delivery networks and (4) integrated cost and revenue management solutions including PBM and patient risk scoring.

Our specialty care management services support a broad range of specialty care delivery stakeholders during their transition from fee-for-service to value-based care, independent of their stage of maturation and specific market dynamics. We focus on the oncology and cardiology markets with the objective of helping providers and payers deliver higher quality, more affordable care and we provide comprehensive quality management, including diagnostics and treatment, for oncology and hematology patients.

Our comprehensive health plan administration services help providers assemble the complete infrastructure required to operate, manage and capitalize on a variety of financial and administrative management services, such as health plan services, risk management, analytics and reporting and leadership and management.

A large portion of our Services revenue is derived from our multi-year contracts, which are linked to the number of members that our partners are managing under a value-based care arrangement. This variable pricing model depends on the population being served as well as the number of services and technology applications that our partners utilize to advance their value-based care strategies and the number of members they are able to attract over time. In certain instances, we participate alongside our partners in risk-sharing arrangements whereby we share in a portion of the upside and downside performance of the value strategy. We expect to grow with current partners as they increase membership in their existing value-based operations, through expanding the number of services we provide to our existing partners, by adding new partners and by capturing value through risk-sharing arrangements.

As of December 31, 2018, we had contractual relationships with over 35 operating partners. A significant portion of our revenue is concentrated with a single partner, Passport, which comprised 17.5% of our consolidated revenue for 2018. Recent changes in the way the state of Kentucky distributes federal Medicaid benefits have had a significant negative impact on Passport. On February 15, 2019, Passport filed a lawsuit in Franklin County Circuit Court against the Kentucky Cabinet for Health and Family Services seeking immediate and long-term relief from a reduction in reimbursement rates that impact Medicaid beneficiaries covered by Passport. We are unable to predict the outcome of this matter, and this matter could result in significant reductions to the amount of revenue we receive from Passport. See “Risk factors- Recent rate changes in Kentucky have negatively impacted Passport, our largest partner in

terms of revenue for 2018, and could significantly harm our business, financial condition and results of operations” for additional information.

We believe our Services business model provides strong visibility and aligns our partners’ incentives with our own. We believe we are in the early stages of capitalizing on these aligned operating partnerships. We believe our health system partners’ current value-based care arrangements represent a small portion of the health system’s total revenue each year. We believe the proportion of value-based care related revenues to total health system revenues will continue to grow, driven by continued price pressure in FFS, new government payment programs, growth in consumer-focused insurance programs, such as Medicare Advantage and managed Medicaid, and innovation in data and technology. Our Services business model benefits from scale, as we leverage our purpose-built technology-enabled solutions and centralized resources in conjunction with the growth of our partners’ membership base. While our absolute investment in our centralized resources and technologies will increase over time, we expect it will decrease as a percentage of revenue as we are able to scale this investment across a broader group of partners. Over time, we expect to see a shift away from our traditional fee-for-service provider sponsored health plan business toward different service arrangements and opportunities.

True Health

True Health is a physician-led health plan in New Mexico available through the commercial market for employer-sponsored health coverage. On January 2, 2018, Evolent acquired certain assets from New Mexico Health Connections-one of the first Consumer Operated and Oriented Plans established following the implementation of the ACA-including a commercial plan and health plan management services organization. The acquired assets were contributed to a new entity, True Health New Mexico, Inc., a wholly-owned subsidiary of Evolent. Our True Health segment derives revenue from premiums earned over the terms of the related insurance policies. True Health also derives revenue from reinsurance premiums assumed from NMHC under the terms of the Reinsurance Agreement.

Our True Health segment operates a commercial health plan in New Mexico. We believe True Health provides an opportunity for us to leverage our Services offerings to support True Health and transform the health plan into a value-based provider-centric model of care.


We have incurred operating losses since our inception, asin part because we have invested heavily in resources to support our growth. We intend to continue to invest aggressively in the success of our partners, expand our geographic footprint and further develop our capabilities. We also expect to continue to incur operating losses for the foreseeable future and may need to raise additional capital through equity and debt financings in order to fund our operations. Additional funds may not be available on terms favorable to us or at all. Ifif we are unable to achieve our revenue growth and cost management objectives, we may not be able to achieve profitability.

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Recent Events

Evolent Health’s Response to COVID-19

On March 11, 2020, the World Health Organization (the “WHO”) declared the novel strain of coronavirus (COVID-19) a global pandemic and recommended containment and mitigation measures worldwide. While response to the COVID-19 outbreak, including the emergence of variant strains of the virus, continues to rapidly evolve, it has led to aggressive actions to reduce the spread of the disease that seriously disrupted activities in large segments of the economy. We are continuing to monitor the COVID-19 outbreak and its impact on our business.

Because of the nature of the services we provide and market dynamics in our end markets and with our significant customers, to date the COVID-19 pandemic has not materially impacted our financial condition or results of operations or our outlook. As of December 31, 2021, we had cash and cash equivalents of $266.3 million and as of the date the financial statements were available to be issued, we believe we haveour current cash balance is sufficient to meet our liquidity needs for the next 12twelve months. The COVID-19 crisis has also affected global access to capital and caused significant volatility in financial markets. Significant deterioration of the U.S. and global economies could have a significant adverse impact on our future liquidity needs. Although the impact of the COVID-19 pandemic on our business has not been severe to date, the long-term impact of the pandemic on our partners and the global economy is uncertain and will depend on various factors, including the scope, severity and duration of the pandemic, including resurgence of COVID-19 cases due to more contagious variants such as Omicron and the effectiveness of vaccines. A prolonged economic downturn or recession resulting from the pandemic could adversely affect many of our partners which could, in turn, adversely impact our business, financial condition and results of operations.


Evolent’s focus throughout this pandemic has been the health and safety of its employees and their families, as well as ensuring that we continue to furnish uninterrupted high-quality service to our partners. Evolent has deployed a multi-faceted response to COVID-19, overseen by its Emergency Preparedness Team, led by the General Counsel, Chief Compliance Officer, and Chief Talent Officer, that focuses on maintaining its workforce in a manner that does not disrupt service delivery or operations. Evolent is closely monitoring and overseeing any issues of noncompliance or deficiencies with client operational service level agreements and continuing to review contractual business requirements in light of state and federal mandates, emergency laws and orders, and available financial support opportunities. Evolent is also mindful of the impact COVID-19 has on its vendors and subcontractors, and we will continue to work with them regarding our collective obligations to Evolent’s customers. We require a COVID-19 Business Continuity Attestation from subcontractors and vendors, confirming that operational and financial obligations will be met and aiming to ensure that privacy and security risks or incidents can be mitigated and disclosed in a timely manner.

Evolent has instituted a voluntary return to the office. Fully vaccinated employees and those who have provided an approved religious or medical exemption are permitted to return to the Company’s offices in-person.

Summary of Impact of COVID-19

In evaluating the impact of COVID-19 on our business, we considered, among other factors, the nature of the services we provide, end market trends and outlook and customer-specific trends. In evaluating our health plan partners, we focused on possible changes in membership and medical utilization trends.

Our two most significant service offerings in terms of revenue are specialty care management and administrative simplification services.  Because both of these services offerings provide critical services to our clients and their members and have relatively long lead times to implement such services, we currently do not anticipate any material near-term disruption to the relevant contracts as a result of the pandemic.

The three key end-markets we serve are Medicaid, Medicare and Commercial.

Across 2020 and 2021, we saw changes in membership and medical utilization in our end-markets as a result of the COVID-19 pandemic. The pandemic initially resulted in a significant increase in unemployment in the United States through July 2020 but has since steadily decreased to pre-pandemic levels in December 2021. Historically, Medicaid enrollment has increased during periods of rising unemployment as individuals lose access to employer sponsored health care and turn to government sponsored health care. In addition, with respect to Medicaid, many states (including Illinois and Maryland) put in place new rules during the pandemic eliminating the ability of Medicaid health plans to dis-enroll non-paying members, as well as waiving certain eligibility requirements, which together contributed to an increase in membership during the period of the pandemic. In aggregate, as more than 50% of our lives on platform as of December 31, 2021, are in Medicaid and we generally earn revenue with respect to those lives based on a per member per month model, we have experienced a modest net benefit in our business from increased membership in that market. We cannot predict the magnitude of this potential benefit, or how long it will last.

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With respect to medical utilization, following the declaration of the pandemic by the WHO, many state-wide mandates deferred non-essential medical procedures to allow hospitals to focus on providing care to COVID-19 patients. Across all markets, our partners experienced declines in non-essential care throughout the years ended December 31, 2020 and 2021, offset in part by increased costs for care of COVID-19 patients. We continue to monitor medical utilization trends closely as the pandemic progresses. Beginning late in the first quarter of 2020 after declaration of the pandemic and continuing through 2021, we have seen a modest benefit in our business from lower utilization trends. However, we cannot predict with any certainty the net impact of lower utilization on our business, as it is possible we will experience a surge in utilization as consumer behavior changes (for example if the novel coronavirus is controlled by the available vaccines or other measures).

Overall, we are unable to determine or predict the nature, duration, or scope of the overall impact the COVID-19 pandemic will have on our business, results of operations, liquidity, or capital resources. We are actively monitoring the ongoing situation and may take further actions that change our operations if required by law or that we determine are in the best interests of our employees or partners.

Customers

The following table summarizes those partners who represented at least 10.0% of our consolidated revenue for the years ended December 31, 2021, 2020 and 2019:
For the Year Ended December 31,
2021 (1)
2020 (1)
2019 (1)
Cook County Health and Hospitals Systems (2)
28.0 %22.3 %11.6 %
New Mexico Health Connections**13.4 %
Florida Blue Medicare, Inc. (3)
14.1 %N/AN/A
Passport (4)
*19.0 %23.0 %
————————
(1)The denominator excludes $44.8 million, $117.4 million and $171.7 million of True Health premium revenue reclassified to discontinued operations for the years ended December 31, 2021, 2020 and 2019, respectively.
(2)Cook County Health and Hospital Systems utilizes both our administrative simplification solutions provided by Evolent Health Services, which accounted for 9.0% of our consolidated revenue for the year ended December 31, 2021 and our specialty care management solutions provided by New Century Health which accounted for 19.0% of our consolidated revenue for the year ended December 31, 2021.
(3)Customer added during the year ended December 31, 2021. Florida Blue Medicare, Inc. utilizes our specialty care management solutions provided by New Century Health.
(4)Represents revenues from EVH Passport/UHC through the Molina Closing. Subsequent to the Molina Closing on September 1, 2020, the Company has not received any material revenue from EVH Passport. However, as part of the Molina Closing, we entered into a new contract with Molina on similar terms to our prior services contract with EVH Passport through December 31, 2020 which accounted for approximately 9.7% of our consolidated revenues for the year ended December 31, 2020.
*     Represents less than 10.0% of the respective balance

Transactions

The Company has undertaken several transactions, some of which may impact year-to-year comparisons. The following is a discussion of certain of those transactions.

Acquisition of Vital Decisions

On August 2, 2021, Evolent Health LLC and EV Thunder Merger Sub, LLC, each wholly owned subsidiaries of the Company, and the Company entered into a definitive agreement for the Company to acquire Vital Decisions. On October 1, 2021, we consummated the acquisition of Vital Decisions for $46.5 million in cash and the issuance of 1.8 million shares of Class A common stock. Vital Decisions reports into Evolent’s specialty care management offering, New Century Health, and is consolidated into the Company’s Clinical Solutions segment. The transaction closed on October 1, 2021. Refer to “Part II - Item 8. Financial Statements - Note 4” for additional discussion regarding the Vital Decisions transactions.

Conversion and Repayment of 2021 Notes

Upon maturity of the 2021 Notes on December 1, 2021, outstanding 2021 Notes with a principal amount of $26.7 million were settled, at the option of the holders, by converting $26.3 million aggregate principal amount of 2021 Notes to common shares and cash repayment of $0.4 million aggregate principal amount of 2021 Notes. Shares issued were valued based on the quoted trading prices on the conversion date for a total fair value of $28.5 million resulting in a loss on debt extinguishment of $2.2 million which was recorded in loss on repayment of debt on our consolidated statements of operations and comprehensive income (loss). Refer to “Part II - Item 8. Financial Statements - Note 10” for additional discussion regarding conversion and repayment of our 2021 Notes.

Sale of True Health New Mexico

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On January 11, 2021, Evolent LLC, EH Holdings and True Health, each wholly owned subsidiaries of the Company, entered into the SPA with Bright HealthCare, pursuant to which EH Holdings agreed to sell all of its equity interest in True Health to Bright HealthCare for a purchase price of $22.0 million plus excess risk based capital, subject to satisfaction of customary closing conditions, including regulatory approvals. The purchase price is subject to a customary purchase price adjustment following the one-year anniversary of the True Health Closing based in part on actual medical claims experience. The True Health Closing occurred on March 31, 2021 and the Company has had no continuing involvement with True Health subsequent to the Closing except a pre-existing services agreement for claims processing and other health plan administrative functions. As of the first quarter of 2021, the Company determined that True Health met the discontinued operations criteria under ASC 205, and as such, True Health assets and liabilities as of December 31, 2020, and the results of operations for all periods presented are classified as discontinued operations and are not included in continuing operations in the consolidated financial statements. Refer to “Part II - Item 8. Financial Statements - Note 5” for additional discussion regarding the True Health sale.

In addition, in conjunction with the sale of True Health, the Company made organizational changes, including re-evaluating its reportable segments. Effective during the first quarter of 2021, the Company bifurcated its previous Services segment into two segments. The Company’s Evolent Health Services segment (“EHS”) includes our administrative simplification solution and certain supporting population health infrastructure. Our Clinical Solutions segment includes our specialty care management and physician-oriented total cost of care solutions, along with the New Century Health and Evolent Care Partners brands. Refer to “Part II - Item 8. Financial Statements - Note 22 for a further discussion of our operating results by segment.

Passport

On December 30, 2019, UHC, Passport Health Solutions, LLC (“PHS I”), the Company and EVH Passport, closed a transaction whereby EVH Passport acquired substantially all of the assets and assumed substantially all of the liabilities of UHC, including the Passport Medicaid Contract. The purchase price paid by EVH Passport consisted of $70.0 million in cash and a 30% equity interest in EVH Passport issued to the Sponsors; however, $16.2 million of the foregoing cash purchase price was held back until such time as PHS I delivers to EVH Passport certain owned real property and improvements.
On September 1, 2020, EVH Passport and Molina completed the Molina Closing and the Passport Medicaid Contract was novated to Molina. As a result, EVH Passport began to wind down its business. In connection with the Molina Closing, Molina deposited $20.0 million in cash in escrow, which was subsequently released to EVH Passport in January 2021. Prior to the Molina Closing, the Company accounted for its investment in EVH Passport as an unconsolidated variable interest entity under the equity method of accounting. As a result of the Molina Closing, the Company concluded that a reconsideration event occurred whereby EVH Passport was determined to be a voting interest entity and that Evolent had a controlling financial interest in EVH Passport; accordingly, the Company consolidated EVH Passport as of September 1, 2020 in its consolidated financial statements. The Company accounted for the consolidation as an asset acquisition, as the Company concluded that assets acquired as a result of the consolidation did not meet the criteria to be classified as a business under GAAP. Following the Molina Closing and consolidation of EVH Passport in the Company’s consolidated financials, EVH Passport redeemed the Sponsors’ equity interests in EVH Passport in accordance with the terms of EVH Passport's Stockholders' Agreement, and, as a result, EVH Passport became a wholly owned subsidiary of the Company. At the time of the transaction, the Company estimated a return of capital from EVH Passport between $130 million to $170 million. The Company now expects, given certain outcomes, an estimated return of capital between $170 million and $190 million, subject to regulatory approval from the Kentucky Department of Insurance. Refer to “Part II - Item 8. Financial Statements - Note 4” for additional discussion regarding the Passport transactions.

Repayment and Termination of Existing Credit Agreement

On January 8, 2021, the Company repaid all outstanding amounts owed under, and terminated, the Credit Agreement with Ares Capital Corporation. The total amount paid to Ares Capital Corporation under the Credit Agreement in connection with the prepayment was $98.6 million, which included $9.7 million for the make-whole premium as well as $0.2 million in accrued interest. In addition to the payment of the Credit Agreement, the Company settled the outstanding warrants associated with the debt for $13.7 million. Refer to “Part II - Item 8. Financial Statements - Note 10” for additional discussion relating to the repayment of the Credit Agreement.

Repositioning Plan

We continually assess opportunities to improve operational effectiveness and efficiency to better align our expenses with revenues, while continuing to make investments in our solutions, systems and people that we believe are important to our long-term goals. Across 2020, we divested or agreed to divest a majority of our health plan assets, including the assets of EVH Passport, which represented a significant revenue stream for the Company. In parallel with these divestitures, we contracted with a third-party vendor
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to review our operating model and organizational design in order to improve our profitability, create value through our solutions and invest in strategic opportunities in future periods.

In the fourth quarter of 2020, we committed to certain operational efficiency and profitability actions that we are taking in order to accomplish these objectives (“Repositioning Plan”). These actions included making organizational changes across our business as well as other profitability initiatives expected to result in reductions in force, re-aligning of resources as well as other potential operational efficiency and cost-reduction initiatives that will provide future benefit to the Company. The Repositioning Plan concluded in the fourth quarter of 2021.

The following table provides a summary of our total costs associated with the Repositioning Plan for the years ended December 31, 2021 and 2020, by major type of cost (in thousands):

For the Year Ended December 31,Cumulative Amount Incurred through December 31, 2021
20212020
Severance and termination benefits$185 $— $185 
Office space consolidation2,742 — 2,742 
Professional services4,391 1,275 5,666 
Total$7,318 $1,275 $8,593 

Critical Accounting Policies and Estimates


We have identified the accounting policies below as critical to the understanding of our results of operations and our financial condition. In applying these critical accounting policies in preparing our financial statements, management must use critical assumptions, estimates and judgments concerning future results or other developments, including the likelihood, timing or amount of one or more future events. Actual results may differ from these estimates under different assumptions or conditions. On an ongoing basis, we evaluate our assumptions, estimates and judgments based upon historical experience and various other information that we believe to be reasonable under the circumstances. For a detailed discussion of other significant accounting policies, see “Part II - Item 8. Financial Statements and Supplementary Data - Note 2.”

Operating Segments

Operating segments are defined as components of a business that earn revenue and incur expenses for which discrete financial information is available that is evaluated, on a regular basis, by the CODM to decide how to allocate resources and assess performance. The Company operates through two segments: (1) Services, and (2) True Health. Our Services segment consists of our technology-enabled value-based care services, specialty care management services and comprehensive health plan administration services. Our True Health segment consists of a commercial health plan we operate in New Mexico that focuses on small and large businesses. Our True Health segment also provides quota-share reinsurance to NMHC.


Goodwill


We recognize the excess of the purchase price, plus the fair value of any non-controlling interests in the acquiree, over the fair value of identifiable net assets acquired as goodwill. Goodwill is not amortized, but is reviewed at least annually for indications of impairment, with consideration given to financial performance and other relevant factors. We perform impairment tests of goodwill at a reporting unit level, which is consistent with the way management evaluates our business. Goodwill is assigned to the reporting unit that benefits from the synergies arising from each business combination.level. The Company has three reporting units: Legacy Services, New Century Healthunits and True Health. Ourour annual goodwill impairment review occurs during the fourth quarter of each year. We perform


impairment tests between annual tests if an event occurs, or circumstances change, that we believe would more likely than not reduce the fair value of a reporting unit below its carrying amount.


Our goodwill impairment analysis first assesses qualitative factors to determine whether events or circumstances existed that would lead the Company to conclude it is more likely than not that the fair value of a reporting unit is below its carrying amount. Qualitative factors include macroeconomic, industry and market considerations, overall financial performance, industry, legal and other relevant events and factors affecting the reporting unit. Additionally, as part of this assessment, we may perform a quantitative analysis to support the qualitative factors above by applying sensitivities to assumptions and inputs used in measuring a reporting unit’s fair value.

If the Company determines that it is more likely than not that the fair value of a reporting unit is below the carrying amount, a quantitative goodwill assessment is required. In the quantitative evaluation, the fair value of the relevant reporting unit is determined and compared to the carrying value. If the fair value is greater than the carrying value, then the carrying value is deemed to be recoverable and no further action is required. If the fair value estimate is less than the carrying value, goodwill is considered impaired for the amount by which the carrying amount exceeds the reporting unit’s fair value and a charge is reported in goodwill impairment of goodwill on our Consolidated Statementsconsolidated statements of Operationsoperations and Comprehensive Income (Loss)comprehensive income (loss).

We use discounted cash flow analyses and market multiple analyses in order to estimate reporting unit fair values. Discounted cash flow analyses rely on significant judgement and assumptions about expected future cash flows, weighted-average cost of capital, discount rates, expected long-term growth rates and operating margins. These assumptions are based on estimates of future revenue and earnings after considering such factors as general economic and market conditions which drive key assumptions of revenue growth rates, operating margins, capital expenditures and working capital requirements. The weighted average cost of capital is based on market-based factors/inputs but also considers the specific risk characteristics of the reporting unit’s cash flow forecast. A descriptionsignificant change to these estimates and assumptions could cause the estimated fair values of our goodwillreporting units and intangible assets to decline and increase the risk of an impairment tests during 2018 and 2017 follows below.charge to

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2018 Goodwill Impairment Testearnings. Intangible assets with finite lives are assessed for impairment whenever events or changes in circumstances indicate that the carrying value may not be recoverable.


On October 31, 2018,2021, the Company performed its annual goodwill impairment review for fiscal year 2018. Based on our qualitative assessment, we did not identify sufficient indicators of impairment that would suggest the fair value of any of our reporting units was below their respective carrying values. As a result, a quantitative goodwill impairment analysis was not required.

2017 Goodwill Impairment Tests

On October 31, 2017, the Company performed its annual goodwill impairment review for fiscal year 2017.2021. Based on our qualitative assessment, we did not identify sufficient indicators of impairment that would suggest fair value of our single reporting unit was below the carrying value. As a result, a quantitative goodwill impairment analysis was not required.


FollowingRevenue Recognition

Contracts with Multiple Performance Obligations

Our contracts with customers may contain multiple performance obligations, primarily when the datecustomer has requested both transformation services and platform and operations services as these services are distinct from one another. When a contract has multiple performance obligations, we allocate the transaction price to each performance obligation based on the relative standalone selling price using the expected cost margin approach. This approach requires estimates regarding both the level of effort it will take to satisfy the performance obligation as well as fees that will be received under the variable pricing model. We also take into consideration customer demographics, current market conditions, the scope of services and our overall pricing strategy and objectives when determining the standalone selling price.

Principal vs Agent

We use third parties to assist in satisfying our performance obligations. In order to determine whether we are the principal or agent in the arrangement, we review each third-party relationship on a contract-by-contract basis. We are an agent when our role is to arrange for another entity to provide the services to the customer. In these instances, we do not control the service before it is provided and recognize revenue on a net basis. We are the principal when we control the good or service prior to transferring control to the customer. We recognize revenue on a gross basis when we are the principal in the arrangement.

Income Taxes

Significant management judgment is required in determining our provision for income taxes, our deferred tax assets and liabilities and any valuation allowance recorded against our net deferred tax assets. We estimate our actual current tax expense, including permanent charges and benefits, and temporary differences resulting from differing treatment of items, such as deferred revenue for tax and book accounting purposes. These temporary differences result in deferred tax assets and liabilities, which are included within our consolidated balance sheets.

We assess the likelihood that our deferred tax assets will be recovered from future taxable income by considering both positive and negative evidence relating to their recoverability. If we believe that recovery of these deferred tax assets is not more likely than not, we establish a valuation allowance. To the extent that we increase a valuation allowance in a period, we include an expense in the consolidated statement of operations in the period in which such determination is made.

In assessing the need for a valuation allowance, we considered all available evidence, including recent operating results, projections of future taxable income, our ability to utilize loss and credit carryforwards, and the feasibility of tax planning strategies. A significant piece of objective positive evidence evaluated for jurisdictions in a net deferred tax asset position was cumulative pre-tax income over the three years ended December 31, 2021. In addition, we considered that loss and credit carryforwards have not expired unused and the majority of our annual goodwill review, the priceloss and credit carryforwards will not expire prior to 2032.

As of our Class A common stock declined significantly. The average closing price per share of our Class A common stock for the month of November was approximately $12.01, a 42.4% decrease compared to the average closing price for the period from January to October. A sustained decline in the price of our Class A common stock and the resulting impact on our market capitalization is one of several qualitative factorsDecember 31, 2021, we consider each quarter when evaluating whether events or changes in circumstances indicatehave determined that it is more likely than not that we will realize the benefit related to our deferred tax assets, except for a potential goodwill impairment exists. We concluded thatvaluation allowance related to the decline in the pricerealization of our Class A common stock in November did represent a sustained decline and therefore was an indicator that our goodwill might be impaired. The Company proceeded to perform a quantitative goodwill impairment testexisting US deferred tax assets.

Deferred tax liabilities, net of deferred tax assets, as of December 14, 2017.

Quantitative Assessment Results

To determine the implied fair value for our single reporting unit, we used both a market approach and an income approach. In determining the estimated fair value using the market approach, we considered the level31, 2021, were $0.7 million, net of our valuation allowance of $101.3 million.

We account for uncertainty in income taxes by recognizing a tax position only when it is more likely than not that the tax position, based on its technical merits, will be sustained upon ultimate settlement with the applicable tax authority. The tax benefit to be recognized is the largest amount of tax benefit that is greater than fifty percent likely of being realized upon ultimate settlement with the applicable tax authority that has full knowledge of all relevant information.

Our gross unrecognized benefits are $0.6 million as of December 31, 2021. Our evaluation of uncertain tax positions is based on factors including, but not limited to, changes in facts or circumstances, changes in tax law, effectively settled issues under audit, and
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new audit activity. If actual settlements differ from these estimates, or we adjust these estimates in future periods, we may need to recognize additional tax benefits or charges that could materially impact our financial position and results of operations.

We are a holding company and our assets consist of our direct ownership in Evolent Health LLC, for which we are the managing member. Taxable income or loss generated by Evolent Health LLC was allocated to holders of its units, including us, on a pro rata basis. Accordingly, we were subject to U.S. federal, state and local income taxes with respect to our allocable share of any taxable income of Evolent Health LLC. As a result of the 2019 Class A common stock priceB units exchanges, we became the sole owner of Evolent Health LLC and its entity classification changed from a partnership to an entity disregarded as separate from its owner for U.S. federal, state and local income tax purposes. Following the Class B units exchanges, any taxable income or loss generated by Evolent Health LLC is reportable and taxable on the Company’s federal, state and local income tax returns. Evolent Health LLC has direct ownership in corporate subsidiaries, which were subject to U.S. and foreign taxes with respect to their own operations during 2019.

Reserve for Claims and Performance-based Arrangements

Reserves for performance-based arrangements and claims reflect actual payments under performance-based arrangements and the ultimate cost of claims that have been incurred but not reported, including expected development on reported claims, those that have been reported but not yet paid (reported claims in process), and other medical care expenses and services payable that are primarily composed of accruals for incentives and other amounts payable to health care professionals and facilities. The Company uses actuarial principles and assumptions that we believe market participants would makeare consistently applied in valuing oureach reporting unit, includingperiod and recognizes the applicationactuarial best estimate of the ultimate liability along with a control premium. In determiningmargin for adverse deviation. This approach is consistent with actuarial standards of practice that the liabilities be adequate under moderately adverse conditions.

The process of estimating reserves involves a considerable degree of judgment by the Company and, as of any given date, is inherently uncertain. The methods for making such estimates and for establishing the resulting liability are continually reviewed, and adjustments are reflected in current results of operations in the period in which they are identified as experience develops or new information becomes known.

Business Combinations

Companies acquired during each reporting period are reflected in the results of the Company effective from their respective dates of
acquisition through the end of the reporting period. The Company allocates the fair value of purchase consideration to the assets acquired and liabilities assumed based on their estimated fair values at the acquisition date. Our estimates of fair value using the income approach, we projectedare based upon assumptions believed to be reasonable but which are inherently uncertain and unpredictable and, as a result, actual results may differ from estimates. Critical estimates used to value certain identifiable assets include, but are not limited to, expected long-term revenues, future cash flows based on management’s estimates and long-term plans and applied a discount rate based on the Company’s weighted averageexpected operating expenses, cost of capital. This analysis required us to make judgments about revenues, expenses, fixed assetcapital, and working capital requirements,appropriate discount rates.

The excess of the timingfair value of exchanges of our Class B common units, the impact of updated tax legislation, capital market assumptions and other subjective inputs. Ifpurchase consideration over the fair value of the assets acquired and liabilities assumed in the acquired entity is recorded as goodwill. Goodwill is assigned to the reporting unit derived using one approach is significantly differentthat benefits from the synergies arising from the business combination. If the Company obtains new information about facts and circumstances that existed as of the acquisition date during the measurement period, which may be up to one year from the acquisition date, the Company may record adjustments to the assets acquired and liabilities assumed, with the corresponding offset to goodwill. Upon the conclusion of the measurement period or final determination of the values of assets acquired or liabilities assumed, whichever comes first, any subsequent adjustments are recorded to the Company's consolidated statements of operations and comprehensive income (loss).

For contingent consideration recorded as a liability, the Company initially measures the amount at fair value estimate usingas of the other approach,acquisition date and adjusts the Company re-evaluates its assumptions used in the two models. The fair values determined by the market approach and income approach, as described above, are weightedliability, if needed, to determine the concluded fair value for theeach reporting unit. For purposes of this analysis, the Company weighted the results 70% towards the market approach and 30% towards the income approach, to give greater prominence to the Level 1 inputs usedperiod. Changes in the market approach.

In our December 14, 2017, quantitative assessment, our most sensitive assumption for purposes of the market approach was our estimate of the control premium, and the most sensitive assumption related to the income approach, other than the projected cash flows, was the discount rate. A significant decrease in the control premium or a significant increase in the discount rate in isolation would result in a significantly lower fair value. The concluded fair value under the market approach exceeded carrying value by approximately $140.4 million, or 13.4%. Decreasing the selected control premium of 27.5% by 300 basis points (approximately 10%) would result in the concluded fair value exceeding the carrying value by approximately $112.3 million, or 10.7%. The concluded fair value under the income approach exceeded carrying value by approximately $233.2 million, or 22.2%. Increasing the selected discount rate of 13.0% by 50 basis points (approximately 5%) would result in the concluded fair value exceeding the carrying value by approximately $164.5 million, or 15.7%.

As fair value was greater than carrying value under both the market and income approaches, goodwill was not impaired as of December 14, 2017.


As of December 31, 2017, Evolent assessed whether there were events or changes in circumstances that would more likely than not reduce the fair value of contingent consideration, other than measurement period adjustments, are recognized as a change in fair value of contingent consideration and indemnification asset on the Company's consolidated statements of operations and comprehensive income (loss). Acquisition-related expenses and post-acquisition restructuring costs are recognized separately from the business combination and are expensed as incurred.

Adoption of New Accounting Standards

In June 2016, the FASB issued ASU 2016-13, Financial Instruments-Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments and subsequently issued additional guidance that modified ASU 2016-13. The standard requires an entity to change its goodwill below its carrying amountaccounting approach for measuring and requirerecognizing credit losses on certain financial assets measured at amortized cost, including trade receivables, certain non-trade receivables, customer advances and certain off-balance sheet credit exposures, by replacing the existing “incurred loss” framework with an expected credit loss recognition model.  The new standard results in earlier recognition of credit losses based on past events, current conditions, and reasonable and supportable forecasts.  The standard is effective for entities with fiscal years beginning after December 15, 2019, including interim periods within such fiscal years. We adopted the requirements of this standard effective January 1, 2020 using the modified retrospective approach and recorded a
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cumulative effect adjustment of $3.0 million to January 1, 2020 retained earnings (accumulated deficit). In our previous accounting policy for trade receivables and non-trade receivables, we maintained an allowance for doubtful accounts based on specific identification. Under the new accounting standard, we utilize several factors to develop historical losses, including aging schedules, customer creditworthiness, and historical payment experience, which are then adjusted for current conditions and reasonable and supportable forecasts in measurement of the allowance. In addition, for customer advances and certain off-balance sheet credit exposures, we evaluate the allowance through a discounted cash flow approach. Refer to Note 7 for additional impairment test.disclosures related to current expected credit losses.

In December 2019, the FASB issued ASU No. 2019-12, Simplifying the Accounting for Income Taxes. The amendments in the ASU remove certain exceptions to the intraperiod tax allocation of losses and gains from different financial statement components and to the method of recognizing income taxes on interim period losses and the recognition of deferred tax liabilities for outside basis differences. In addition, the new guidance simplifies aspects of the accounting for franchise taxes and clarifies the accounting for transactions that result in a step-up in the tax basis of goodwill. The Company determined there had beenadopted this standard starting in the first quarter of 2021, which did not have a material impact on our consolidated financial statements.

In August 2020, the FASB issued ASU 2020-06, Accounting for Convertible Instruments and Contracts in an Entity’s Own Equity. The ASU simplifies the accounting for certain financial instruments with characteristics of liabilities and equity, including convertible instruments and contracts in an entity’s own equity. Specifically, the ASU removes the separation models for convertible debt with a cash conversion feature or convertible instruments with a beneficial conversion feature and no such indicators. Therefore, it was unnecessary to performlonger permits the use of the treasury stock method from calculating earnings per share. As a result, after adopting the ASU’s guidance, we will not separately present in equity an additional goodwill impairment assessment as of December 31, 2017.

Intangible Assets, Net
Intangible assets are reviewed for impairment if circumstances indicate the Company may not be able to recover the asset’s carrying value. Examplesembedded conversion feature of such circumstances includedebt. Instead, we will account for a significant decreaseconvertible debt instrument wholly as debt unless (i) a convertible instrument contains features that require bifurcation as a derivative or (ii) a convertible debt instrument was issued at a substantial premium. Additionally, the ASU removes certain conditions for equity classification related to contracts in an entity’s own equity (e.g., warrants) and amends certain guidance related to the computation of earnings per share for convertible instruments and contracts on an entity’s own equity. The guidance in this ASU can be adopted using either a full or modified retrospective approach and becomes effective for fiscal years, and interim periods within those fiscal years, beginning after December 15, 2021. We will adopt the ASU in the market pricefirst quarter of fiscal 2022 and expect to use modified retrospective approach. The Company is currently assessing the impact, if any, that ASU 2020-06 would have on its financial position, results of operations or cash flows, however, the inability to use the treasury stock method in accounting for the shares issuable upon conversion of the 2024 Notes and the 2025 Notes will adversely affect our diluted earnings per share.

RESULTS OF OPERATIONS

Evolent Health, Inc. is a long-livedholding company and its principal asset a significant adverse changeis all of the Class A common units in Evolent Health LLC, which has owned all of our operating assets and substantially all of our business since inception. The financial results of Evolent Health LLC are consolidated in the extent or manner in which a long-lived asset is being used or in its physical condition, or a significant adverse change in legal factors or in the business climate that could affect the valuefinancial statements of a long-lived asset. The Company evaluates recoverability by determining whether the undiscounted cash flows expected to result from the use and eventual disposition of that asset or group exceed the carrying value at the evaluation date. If the undiscounted cash flows are not sufficient to cover the carrying value, the Company measures an impairment loss as the excess of the carrying amount of the long-lived asset or group over its fair value. The estimation of future undiscounted cash flows expected to result from the use and disposition of an asset or group requires significant judgment and future results may vary from current assumptions.Evolent Health, Inc.


As discussed above, we identified a triggering event and performed a quantitative analysis over the carrying valueKey Components of our goodwill balance during the fourth quarterResults of 2017. Identification of the triggering event also triggered an impairment analysis of the carrying value of our intangible asset group. In conjunction with the impairment testing of the carrying value of our goodwill, we performed an analysis to determine whether the carrying amount of our intangible asset group was recoverable. We performed a quantitative analysis, which required management to compare the total pre-tax, undiscounted future cash flows of the intangible asset group to the current carrying amount. The total undiscounted cash flows included only the future cash flows that are directly associated with and that were expected to arise as a result of the use and eventual disposal of the asset group. Based on our quantitative analysis, we determined that the pre-tax, undiscounted cash flows exceeded the carrying value and therefore concluded that our intangible assets were recoverable.Operations

Management did not identify any additional indicators of impairment during 2018 or 2017.


Revenue Recognition


Services

Our Services segment derivesWe derive revenue primarily from two sources: (1) transformation services and (2) platform and operations services. Revenue is recognized when control of the services is transferred to our customers. We use the following 5-Step model, outlined in Accounting Standards Codification (“ASC”) Topic 606, Revenue from Contracts with Customers (“ASC 606”), to determine revenue recognition on our contracts with customers:


• Identify the contract(s) with a customer
• Identify the performance obligations in the contract
• Determine the transaction price
• Allocate the transaction price to performance obligations
• Recognize revenue when (or as) the entity satisfies a performance obligation

Transformation Services RevenueRESULTS OF OPERATIONS


Transformation services consistEvolent Health, Inc. is a holding company and its principal asset is all of strategic assessments, or Blueprint contracts, and implementation services whereby we assist the
customer Class A common units in launching its population health or health plan strategy. In certain cases, transformation services can also include revenue
associated with our support of certain one-time wind-down activities for clients who are exiting a line of business or population. The
transformation services are usually completed within 12 months. We generally receive a fixed fee for transformation services and
recognize revenue over time using an input method based on hours incurred compared to the total estimated hours required to satisfy
our performance obligation.

Platform and Operations Services Revenue

Platform and operations services generally include multi-year arrangements with customers to provide various population health,
health plan operations, specialty care management (through capitated arrangements) and claims processing services on an ongoing
basis, as well as transition or run-out services to customers receiving primarily third-party administration (“TPA”) services. Our
performance obligation in these arrangements is to provide an integrated suite of services, including access to our platform that is
customized to meet the specialized needsEvolent Health LLC, which has owned all of our customersoperating assets and members. Generally we will apply the series guidance to the
performance obligation as we have determined that each time increment is distinct. We primarily utilize a variable fee structure for
these services that typically include a monthly payment that is calculated based on a specified per member per month rate, multiplied


by the number of members that our partners are managing under a value-based care arrangement or a percentage of plan premiums.
Our arrangements may also include other variable fees related to service level agreements, shared medical savings arrangements and
other performance measures. Variable consideration is estimated using the most likely amount based on our historical experience and
best judgment at the time. Due to the naturesubstantially all of our arrangements certain estimates may be constrained if it is probable that abusiness since inception. The financial results of Evolent Health LLC are consolidated in the financial statements of Evolent Health, Inc.
significant reversal
Key Components of our Results of Operations

Revenue

We derive revenue will occur when the uncertainty is resolved. We recognize revenue for platform and operations services
over time using the time elapsed output method. Fixed consideration is recognized ratably over the contract term. In accordance with
the series guidance, we allocate variable consideration to the period to which the fees relate.

Contracts with Multiple Performance Obligations

Our contracts with customers may contain multiple performance obligations, primarily when the customer has requested both
from transformation services and platform and operations services as these services are distinct from one another. When a contract hasservices.
multiple performance obligations, we allocate the transaction price to each performance obligation based on the relative standalone
selling price using the expected cost margin approach. This approach requires estimates regarding both the level of effort it will take to
satisfy the performance obligation as well as fees that will be received under the variable pricing model. We also take into
consideration customer demographics, current market conditions, the scope of services and our overall pricing strategy and objectives
when determining the standalone selling price.

Principal vs Agent

We occasionally use third parties to assist in satisfying our performance obligations. In order to determine whether we are the principal
or agent in the arrangement, we review each third-party relationship on a contract by contract basis. We are an agent when our role is
to arrange for another entity to provide the services to the customer. In these instances, we do not control the service before it is
provided and recognize revenue on a net basis. We are the principal when we control the good or service prior to transferring control
to the customer. We recognize revenue on a gross basis when we are the principal in the arrangement.

Previous revenue policy

Prior to the adoption of the new revenue guidance on January 1, 2018, the Company recognized revenue when persuasive evidence of an arrangement existed, the fees were fixed or determinable, the product or service had been delivered and collectability was assured. The Company considered the terms of each arrangement to determine the appropriate accounting treatment.

True Health

Our True Health segment derives revenue from premiums that are earned over the terms of the related insurance policies. True Health also derives revenue from reinsurance premiums assumed from NMHC under the terms of the Reinsurance Agreement. The portion
of premiums that will be earned in the future or are received prior to the effectiveness of the policy are deferred and reported as
premiums received in advance. These amounts are generally classified as short-term deferred revenue on our Consolidated Balance
Sheets.

Stock-based Compensation

The Company sponsors a stock-based incentive plan that provides for the issuance of stock-based awards to employees, vendors and non-employee directors of the Company or its consolidated subsidiaries. Our stock-based awards generally vest over a four year period and expire ten years from the date of grant.

We expense the fair value of stock-based awards included in our incentive compensation plans. The fair value of awards are determined by either the closing price of our stock on the New York Stock Exchange on the grant date for RSUs, or using a Black-Scholes options valuation model for our stock option awards. The Black-Scholes options valuation model requires significant estimates and judgments including:

Expected volatility - Expected volatility is based on the historical volatility of a peer group of public companies over the most recent period commensurate with the estimated expected term of the Company’s awards due to the limited history of our own stock price.
Expected term - The expected term of the options granted represents the weighted-average period of time from the grant date to the date of exercise, expiration or cancellation based on the midpoint convention.
Dividend rate - The dividend rate is based on the expected dividend rate during the expected life of the option.
Risk-free interest rate - The risk-free interest rate is based on the U.S. Treasury yield curve in effect at the time of the grant.

The fair value of the awards is expensed over the performance or service period, which generally corresponds to the vesting period, on a straight-line basis and is recognized as an increase to additional paid-in capital. Stock-based compensation expense is reflected in “Cost of revenue” and “Selling, general and administrative expenses” in our Consolidated Statements of Operations and


Comprehensive Income (Loss). Additionally we capitalize personnel expenses attributable to the development of internal-use software, which include stock-based compensation costs. We recognize share-based award forfeitures as they occur.

Income Taxes

Significant management judgment is required in determining our provision for income taxes, our deferred tax assets and liabilities and any valuation allowance recorded against our net deferred tax assets. We make these estimates and judgments about our future taxable income based on assumptions that are consistent with our future plans.

We are a holding company and our assets consist of our direct ownership in Evolent Health LLC, for which we are the managing member. Evolent Health LLC is classified as a partnership for U.S. federal and applicable state and local income tax purposes and, as such, is not subject to U.S. federal, state and local income taxes. Taxable income or loss generated by Evolent Health LLC is allocated to holders of its units, including us, on a pro rata basis. Accordingly, we are subject to U.S. federal, state and local income taxes with respect to our allocable share of any taxable income of Evolent Health LLC. Evolent Health LLC has direct ownership in corporate subsidiaries, which are subject to U.S. and foreign taxes with respect to their own operations.

Claims Reserves

Claims reserves for our Services and True Health segments reflect estimates of the ultimate cost of claims that have been incurred but not reported, including expected development on reported claims, those that have been reported but not yet paid (reported claims in process), and other medical care expenses and services payable that are primarily comprised of accruals for incentives and other amounts payable to health care professionals and facilities. Claims reserves also reflect estimated amounts owed to NMHC under the Reinsurance Agreement. The Company uses actuarial principles and assumptions that are consistently applied each reporting period and recognizes the actuarial best estimate of the ultimate liability along with a margin for adverse deviation. This approach is consistent with actuarial standards of practice that the liabilities be adequate under moderately adverse conditions.

The process of estimating reserves involves a considerable degree of judgment by the Company and, as of any given date, is inherently uncertain. The methods for making such estimates and for establishing the resulting liability are continually reviewed, and adjustments are reflected in current results of operations in the period in which they are identified as experience develops or new information becomes known.

Business Combinations

Companies acquired during each reporting period are reflected in the results of the Company effective from their respective dates of acquisition through the end of the reporting period. The Company allocates the fair value of purchase consideration to the assets acquired and liabilities assumed based on their estimated fair values at the acquisition date. Our estimates of fair value are based upon assumptions believed to be reasonable but which are inherently uncertain and unpredictable and, as a result, actual results may differ from estimates. Critical estimates used to value certain identifiable assets include, but are not limited to, expected long-term revenues, future expected operating expenses, cost of capital, and appropriate discount rates.

The excess of the fair value of purchase consideration over the fair value of the assets acquired and liabilities assumed in the acquired entity is recorded as goodwill. Goodwill is assigned to the reporting unit that benefits from the synergies arising from the business combination. If the Company obtains new information about facts and circumstances that existed as of the acquisition date during the measurement period, which may be up to one year from the acquisition date, the Company may record adjustments to the assets acquired and liabilities assumed, with the corresponding offset to goodwill. Upon the conclusion of the measurement period or final determination of the values of assets acquired or liabilities assumed, whichever comes first, any subsequent adjustments are recorded to the Company's Consolidated Statements of Operations and Comprehensive Income (Loss).

For contingent consideration recorded as a liability, the Company initially measures the amount at fair value as of the acquisition date and adjusts the liability, if needed, to fair value each reporting period. Changes in the fair value of contingent consideration, other than measurement period adjustments, are recognized as operating income or expense. Acquisition-related expenses and post-acquisition restructuring costs are recognized separately from the business combination and are expensed as incurred.

Adoption of New Accounting Standards

In February 2016, the FASB issued ASU 2016-02, Leases, which sets out the principles for the recognition, measurement, presentation and disclosure of leases for both parties to a contract (i.e., lessees and lessors). The new standard requires lessees to apply a dual approach, classifying leases as either finance or operating leases based on the principle of whether or not the lease is effectively a financed purchase by the lessee. This classification will determine whether lease expense is recognized based on an effective interest method or on a straight‑line basis over the term of the lease, respectively. A lessee is also required to record a right‑of‑use asset and a lease liability for all leases with a term of greater than 12 months regardless of their classification. Leases with a term of 12 months or less will be accounted for similar to existing guidance for operating leases today. ASU 2016-02 (ASC Topic 842) supersedes the


previous leases standard, ASC 840, Leases. The ASU is effective for fiscal years beginning after December 15, 2018, including interim periods within those fiscal years. Early application is permitted. A modified retrospective transition approach is required for lessees for capital and operating leases existing at, or entered into after, the beginning of the earliest comparative period presented in the financial statements, with certain practical expedients available. In July 2018, the FASB issued ASU 2018-11, which is intended to make targeted improvements to ASU 2016-02. The amendments in ASU 2018-11 provide entities with an additional (and optional) transition method to adopt the new leases standard by recognizing a cumulative-effect adjustment to the opening balance of retained earnings in the period of adoption. The requirements of ASU 2018-11 are effective on the same date as the requirements of ASU 2016-02. Pursuant to ASU 2018-11, the Company will apply the new standard at its adoption date rather than at the earliest comparative period presented in the financial statements and recognize a cumulative-effect adjustment to the opening balance of retaining earnings.

We intend to adopt the requirements of this standard effective January 1, 2019, using a modified retrospective approach. The Company has formulated an implementation team that is currently engaged in the evaluation process. We expect to take advantage of the package of practical expedients permitted within the new standard. We anticipate that this standard will have a material impact on our Consolidated Balance Sheets. We have considerable future minimum lease commitments related to our current noncancelable facility leases that expire through 2031, and we are currently in the process of renewing our lease at our headquarters in Arlington, Virginia. Recording our facility leases as right-of-use assets and the present value of remaining lease payments for leases in place at adoption as liabilities will have a material impact on our Consolidated Balance Sheets. We do not believe, however, that the adoption will have a material impact on our results of operations. See “Part II - Item 8. Financial Statements and Supplementary Data - Note 9” for a disclosure of our undiscounted future minimum lease commitments.

See “Part II - Item 8. Financial Statements and Supplementary Data - Note 3” for further information about the Company’s adoption of new accounting standards.



RESULTS OF OPERATIONS


Evolent Health, Inc. is a holding company and its principal asset is all of the Class A common units in Evolent Health LLC, which has owned all of our operating assets and substantially all of our business since inception. The financial results of Evolent Health LLC are consolidated in the financial statements of Evolent Health, Inc.


Key Components of our Results of Operations


Revenue


Our Services segment derivesWe derive revenue primarily from two sources: (1) transformation services and (2) platform and operations services.

Transformation Services Revenue

Transformation services consist of implementation services whereby we assist the customer in launching its population health or health plan programs. In certain cases, transformation services can also include revenue associated with our support of certain one-time wind-down activities for clients who are exiting a line of business or population. The transformation services are usually completed within 12 months. We collectgenerally receive a fixed fee from our partners during thefor transformation phaseservices and recognize revenue is recognized over time using an input method based on hours incurred compared to the total estimated househours required to satisfy our performance obligation.
Platform and Operations Services Revenue
Platform and operations services are typically multi-year arrangements with customers to provide various clinical and administrative solutions. In our Clinical Solutions segment, our solutions are designed to lower the casemedical expenses of implementation revenues tiedour partners and include our total cost of care and specialty care management services. In our Evolent Health Services segment, our solutions are designed to certainprovide comprehensive health plan operations and claims processing services, activities, such revenueand also include transition or run-out services to customers receiving primarily TPA services.

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Our performance obligation in these arrangements is deferredto provide an integrated suite of services, including access to our platform that is customized to meet the specialized needs of our customers and amortized overmembers. Generally, we will apply the life ofseries guidance to the contract. Transformation revenue can fluctuate based on both the timing of when contracts are executed with partners, the scope of the delivery and the timing of work being performed.

During the platform and operations phase, our revenue structure shifts toperformance obligation as we have determined that each time increment is distinct. We primarily utilize a primarily variable fee structure whichfor these services that typically includes a monthly payment that is calculated based on a specified rate, or per member per month rate, multiplied by the number of members that our partners are managing under a value-based care arrangement or a percentage of plan premiums. Our arrangements may also include other variable fees related to service level agreements, shared medical savings arrangements and other performance measures. Variable consideration is estimated using the most likely amount based on our historical experience and best judgment at the time.

In our Clinical Solutions segment, we enter into capitation arrangements that may include performance-based arrangements and/or gainshare features. We recognize capitation revenue on a gross basis when we have established control over the services within our scope and recognize capitation revenue on a net basis when we do not have control over the services within our scope.

Due to the nature of our arrangements, certain estimates may be constrained if it is probable that a significant reversal of revenue will occur when the uncertainty is resolved. We recognize revenue for platformsfrom platform and operations services over time using the time elapsed output method. Fixed consideration is recognized ratably over the contract term. In accordance with the series guidance, we allocate variable consideration to the period to which the fees relate. The platform

Contracts with Multiple Performance Obligations
Our contracts with customers may contain multiple performance obligations, primarily when the customer has requested both transformation services and operations agreements often include other variable fees including service level agreements, shared medical savings arrangements and other performance measures. Variable consideration is estimated using the most likely amount, however we do not estimate variable consideration at contract inception if the variable fees will be allocated entirely to the platform and operations services performance obligation. In some cases weas these services are required to estimate revenue using the most likely amount that we believe we are entitled to receive. All estimates are based on historical experience and the Company's best judgment at the time to the extent the Company believes it is probable thatdistinct from one another. When a significant reversal of revenue recognized will not occur. Due to the nature of our arrangements certain estimates may be constrained until the uncertainty is further resolved.

Our platform and operations revenue may vary based on the nature of the population, the timing of new populations transitioning to our platform and the type of services being utilized by our partners. After a specified period, certain of our platform and operations contracts are terminable for convenience by our partners after a notice periodcontract has passed and the partner has paid a termination fee. We also have arrangements with multiple performance obligations, (including both transformation and platform and operations components) and we allocate the transaction price to each performance obligation based on each unit’sthe relative standalone selling price using the expected cost margin approach. This approach requires estimates regarding both the level of effort it will take to satisfy the performance obligation as well as fees that will be received under the variable pricing model. We also take into consideration customer demographics, current market conditions, the scope of services and our overall pricing strategy and objectives when determining the standalone selling price.

Our True Health segment derives revenue from premiums that are earned over the terms of the related insurance policies. The portion of premiums that will be earned in the future or are received prior to the effectiveness of the policy are deferred and reported as premiums received in advance.


In the ordinary course of business, our reportable segments enter into transactions with one another. While intersegment transactions are treated like third-party transactions to determine segment performance, the revenues and expenses recognized by the segment that is the counterparty to the transaction are eliminated in consolidation and do not affect consolidated results.


Cost of Revenue (exclusive of depreciation and amortization)


Our cost of revenue includes direct expenses and shared resources that perform services in direct support of clients. Costs consist primarily of employee-related expenses (including compensation, benefits and stock-based compensation), expenses for TPA support and other services, as well as other professional fees. In certain cases, our cost of revenue also includes claims and capitation payments to providers and payments for pharmaceutical treatments and other health care expenditures through capitatedperformance-based arrangements. Subsequent to the consolidation of EVH Passport on September 1, 2020, our cost of revenue includes the consolidated impact of the run out of EVH Passport’s operations, consisting principally of updates to EVH Passport’s claims reserve based on actual claims payments.


ClaimsSelling, General and Administrative Expenses

Our claims expenses consist of the direct medical expenses incurred by our True Health segment, including expenses incurred related to the Reinsurance Agreement. Claims expenses are recognized in the period in which services are provided and include amounts that have been paid by us through the reporting date, as well as estimated medical claims and benefits payable for costs that have been incurred but not paid by us as of the reporting date. Claims expenses include, among other items, fee-for-service claims, pharmacy benefits, various other related medical costs and expenses related to our reinsurance agreement. We use judgment to determine the appropriate assumptions for determining the required estimates.



Selling, general and administrative expenses


Our selling, general and administrative expenses consist of employee-related expenses (including compensation, benefits and stock-based compensation) for selling and marketing, corporate development, finance, legal, human resources, corporate information technology, professional fees and other corporate expenses associated with these functional areas. Selling, general and administrative expenses also include costs associated with our centralized infrastructure and research and development activities to support our network development capabilities, claims processing services, including PBM administration, technology infrastructure, clinical program development and data analytics.


Depreciation and amortization expenseAmortization Expense


Depreciation and amortization expenses consist of the amortization of intangible assets associated with the step up in fair value of
Evolent Health LLC’s assets and liabilities for the Offering Reorganization, amortization of intangible assets recorded as part of our
various business combinations and asset acquisitions and depreciation of property and equipment, including the amortization of
capitalized software.



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Lives on Platform and PMPM Fees

Evolent Health Services Lives on Platform are calculated by summing members on our value-based care and comprehensive health plan administrative platform. Clinical Solutions Lives on Platform are calculated by summing the Clinical Solutions Lives on Platform in our Performance suite and New Century Health Technology and Services suite Lives on Platform. Clinical Solutions Lives on Platform in our Performance suite are calculated by summing members covered for oncology specialty care services and members covered for cardiology specialty care services for contracts not under ASO arrangements. New Century Health Technology and Services suite Lives on Platform are calculated by summing members covered for oncology specialty care services, members covered for cardiology specialty care services and members covered for advance care planning services for contracts under ASO arrangements. Members covered for more than one category are counted in each category.

Evolent Health Services average per member per month (“PMPM”) fee is defined as platform and operations revenue pertaining to the Evolent Health Services segment during the period reported divided by the average of the beginning and ending Evolent Health Services segment membership during the period reported divided by the number of months in the period. Clinical Solutions Performance suite Average PMPM fee is defined as platform and operations services revenue pertaining to our Clinical Solutions Performance suite during the period reported divided by the average of the beginning and ending Clinical Solutions Performance suite membership during the period reported divided by the number of months in the period. New Century Health Technology and Services suite Average PMPM fee is defined as platform and operations revenue pertaining to the New Century Health Technology and Services suite during the period reported divided by the average of the beginning and ending New Century Heath Technology and Services Suite membership during the period reported divided by the number of months in the period.

Management uses lives on platform and PMPM fees because we believe that they provide insight into the unit economics of our services. We believe that these measures are also useful to investors because they allow further insight into the period over period operational performance. We believe that these measures are also useful to investors because they allow further insight into the period over period operational performance.

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Evolent Health, Inc. Consolidated Results

(in thousands, except percentages)For the Year Ended December 31,Change Over Prior PeriodFor the Year Ended December 31,Change Over Prior Period
20212020$%20202019$%
Revenue
Transformation services$11,204 $11,990 $(786)(6.6)%$11,990 $15,203 $(3,213)(21.1)%
Platform and operations services896,753 912,649 (15,896)(1.7)%912,649 671,919 240,730 35.8%
Total revenue907,957 924,639 (16,682)(1.8)%924,639 687,122 237,517 34.6%
Expenses
Cost of revenue (exclusive of depreciation and amortization expenses presented separately below)657,551 696,581 (39,030)(5.6)%696,581 513,033 183,548 35.8%
Selling, general and administrative expenses219,499 210,412 9,087 4.3%210,412 236,448 (26,036)(11.0)%
Depreciation and amortization expenses60,037 60,835 (798)(1.3)%60,835 60,323 512 0.8%
Loss (gain) on disposal of assets and consolidation— 698 (698)(100.0)%698 (9,600)10,298 (107.3)%
Loss on extinguishment of debt, net— 4,789 (4,789)(100.0)%4,789 — 4,789 100.0%
Goodwill impairment— 215,100 (215,100)(100.0)%215,100 199,800 15,300 7.7%
Change in fair value of contingent consideration and indemnification asset13,281 3,860 9,421 244.1%3,860 (3,997)7,857 (196.6)%
Total operating expenses950,368 1,192,275 (241,907)(20.3)%1,192,275 996,007 196,268 19.7%
Operating loss$(42,411)$(267,636)$225,225 84.2%$(267,636)$(308,885)$41,249 (13.4)%
Transformation services revenue as a % of total revenue1.2 %1.3 %1.3 %2.2 %
Platform and operations services revenue as a % of total revenue98.8 %98.7 %98.7 %97.8 %
Cost of revenue as a % of revenue72.4 %75.3 %75.3 %74.7 %
Selling, general and administrative expenses as a % of total revenue24.2 %22.8 %22.8 %34.4 %
 For the Years Ended Change Over For the Years Ended Change Over
 December 31, Prior Period December 31, Prior Period
(in thousands, except percentages)
2018 (1)
 2017 $ % 2017 
2016 (2)
 $ %
Revenue               
Services:               
Transformation services$32,916
 $29,466
 $3,450
 11.7% $29,466
 $38,320
 $(8,854) (23.1)%
Platform and operations services500,190
 405,484
 94,706
 23.4% 405,484
 215,868
 189,616
 87.8%
Total Services533,106
 434,950
 98,156
 22.6% 434,950
 254,188
 180,762
 71.1%
True Health:               
Premiums93,957
 
 93,957
 —% 
 
 
 —%
Total revenue627,063
 434,950
 192,113
 44.2% 434,950
 254,188
 180,762
 71.1%
                
Expenses               
Cost of revenue (exclusive of               
depreciation and amortization               
expenses presented separately below)327,825
 269,352
 58,473
 21.7% 269,352
 155,177
 114,175
 73.6%
Claims expenses70,889
 
 70,889
 —% 
 
 
 —%
Selling, general and               
administrative expenses235,418
 205,670
 29,748
 14.5% 205,670
 160,692
 44,978
 28.0%
Depreciation and amortization expenses44,515
 32,368
 12,147
 37.5% 32,368
 17,224
 15,144
 87.9%
Goodwill impairment
 
 
 —% 
 160,600
 (160,600) —%
Change in fair value               
of contingent consideration               
and indemnification asset(4,104) 400
 (4,504) —% 400
 (2,086) 2,486
 —%
Total operating expenses674,543
 507,790
 166,753
 32.8% 507,790
 491,607
 16,183
 3.3%
Operating income (loss)$(47,480) $(72,840) $25,360
 34.8% $(72,840) $(237,419) $164,579
 69.3%
                
Transformation services revenue as a               
% of total revenue5.2% 6.8%     6.8% 15.1%    
Platform and operations services               
revenue as a % of total revenue79.8% 93.2%     93.2% 84.9%    
Premiums as a % of total revenue15.0% %     % %    
Cost of revenue as a %               
of Services revenue61.5% 61.9%     61.9% 61.0%    
Claims expenses as a % of premiums75.4% %     % %    
Selling, general and administrative               
expenses as a % of total revenue37.5% 47.3%     47.3% 63.2%    

(1) Results for the year ended December 31, 2018, include the results of the True Health segment from January 1, 2018, and the results of New Century Health from October 1, 2018. See “Part II - Item 8. Financial Statements and Supplementary Data - Note 4” for further information regarding these transactions.
(2) Results for the year ended December 31, 2016, include the results of Passport, Valence Health and Aldera from February 1, 2016, October 3, 2016 and November 1, 2016, respectively. See “Part II - Item 8. Financial Statements and Supplementary Data - Note 4” for further information regarding these transactions.


Comparison of the Results for the Year Ended December 31, 20182021 to 20172020


Revenue


Total revenue increaseddecreased by $192.1$16.7 million, or 44.2%1.8%, to $627.1$908.0 million for the year ended December 31, 2018,2021, as compared to 2017.2020.


Transformation services revenue increaseddecreased by $3.5$0.8 million,, or 11.7%6.6%, to $32.9$11.2 million for the year ended December 31, 2018,2021, as compared to 2017,2020, due primarily to the timing and volume of implementation efforts associated with new Medicaid managed care contracts. Overall, our offering has become more product-oriented, thereby resulting in a lower average transformation services revenue per newly added partner. As a result, we expect transformation services revenue to continue to decrease as a percentage of total revenue.activities. Transformation services revenue accounted for 5.2%1.2% and 6.8%1.3% of our total revenue for the years ended December 31, 20182021 and 2017,2020, respectively.



Platform and operations services revenue decreased by $15.9 million, or 1.7%, to $896.8 million for the year ended December 31, 2021, as compared to 2020. This decrease is primarily due to the runout of EVH Passport’s operations compared to 2020 mostly offset by the addition of new partners and expansion with other existing partners. Platform and operations services revenue accounted for 79.8%98.8% and 93.2%98.7% of our total revenue for the years ended December 31, 20182021 and 2017,2020, respectively. Platform

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The following table represents Evolent’s revenue disaggregated by segment and operations services revenue increasedend-market for the years ended December 31, 2021 and 2020 (in thousands):
For the Year Ended December 31,
2021202020212020
Evolent Health ServicesClinical Solutions
Medicaid$215,236 $236,634 $205,833 $274,028 
Medicare26,358 68,505 363,053 257,092 
Commercial and other68,219 77,221 29,258 11,159 
Total$309,813 $382,360 $598,144 $542,279 

Revenue from our Evolent Health Services segment decreased by $94.7$72.5 million, or 23.4%, to $500.2 million for the year ended December 31, 2018,2021, as compared to 2017, primarily2020 due to the consolidation and runout of services for EVH Passport, partially offset by new partner additions. Revenue from our Clinical Solutions segment increased by $55.9 million for the year ended December 31, 2021 as a result of additional revenue from a business combination, an aggregate enrollment growth of 32.9% incompared to 2020 due to new partner additions including Florida Blue Medicare, Inc., as well as expansion into new markets within current New Century Health Technology and Services Suite partners.

The following table represents the Company’s lives on platform an increase in our average PMPM fee and net gain share. We had over 35 operating partners as of December 31, 2018, as compared to over 25 as of December 31, 2017.2021 and 2020 and PMPM fees for the years ended December 31, 2021 and 2020 (Lives on Platform in thousands):

Lives on PlatformAverage PMPM Fees
December 31,For the Year Ended December 31,
2021202020212020
Evolent Health Services1,586 1,898 $17.25 $17.63 
Clinical Solutions
Performance suite1,502 1,602 32.33 28.55 
New Century Health Technology and Services suite16,894 6,286 0.39 0.43 
Premiums, including $3.2 million
We had 44 and 37 operating partners as of premiums assumed fromDecember 31, 2021 and 2020, respectively.

Cost of Revenue

The following table provides a summary of our total cost of revenue by segment for the Reinsurance Agreement, accounted for $94.0year ended December 31, 2021, as compared to 2020 (amounts in thousands):

For the Year Ended December 31,
20212020202120202021202020212020
Evolent Health ServicesClinical SolutionsCorporateTotal
Total$198,190 $216,004 $456,912 $474,803 $2,449 $5,774 $657,551 $696,581 

Cost of revenue decreased by $39.0 million, or 15.0%5.6%, to $657.6 million for the year ended December 31, 2021, as compared to 2020. Cost of revenue decreased by approximately $23.2 million due to lower personnel costs, $8.4 million due to lower claims activity in our totalClinical Solutions segment, $4.0 million in lower professional fees and $4.1 million in our technology services, TPA fees, brokerage fees and other costs. The principal driver of these decreases was the wind-down of EVH Passport relative to 2020. Cost of revenue for the year ended December 31, 2018. Total revenue for2021 includes approximately $(0.5) million associated with the year ended December 31, 2017, did not include any revenue from premiums as we did not ownwind-down of EVH Passport, inclusive of a health plan prior to 2018. In future periods, we expect revenues from the Reinsurance Agreement to represent a significantly increased percentage of premiums within the True Health segment.

Cost of Revenue

Cost of revenue increased by $58.5 million, or 21.7%, to $327.8 million for the year ended December 31, 2018, as compared to 2017. Cost of revenue increased year over year as a result of our business combinations during 2018. We incurred additional personnel costs of $18.8 million to support our growing customer base and service offerings. Additionally, we incurred approximately $38.7 million of costs related toreduction in Passport’s claims and capitation payments to providers related to the New Century Health business in 2018.reserve. Approximately $1.5$2.3 million and $1.4 million of total personnel costs was attributable to stock-based compensation expense for the years ended December 31, 2018 and 2017, respectively. Additionally, our technology services, TPA fees and other costs increased by $9.4 million period over period. The increase is attributable to costs to support our growth. There was also a decrease of $8.5 million in professional fees, period over period, primarily as a result of the timing of integration engineering performed for certain partners. Cost of revenue represented 61.5% and 61.9% of total Services revenue for the years ended December 31, 2018 and 2017, respectively. Our cost of revenue remained relatively flat as a percentage of our total Services revenue as we integrated new businesses acquired during 2018; however, we expect our cost of revenue to decrease as a percentage of total Services revenue going forward.

Claims Expenses

Claims expenses attributable to our True Health segment, including $3.9 million of expenses assumed from the Reinsurance Agreement, were $70.9 million for the year ended December 31, 2018, as compared to zero for the prior year, and consisted of claims paid during the period and the change in reserve for incurred but unreported claims. Claims expenses represented 75.4% of premiums for the year ended December 31, 2018. In future periods, we expect expenses related to the Reinsurance Agreement to represent a significantly increased percentage of claims expenses within the True Health segment.

Selling, General and Administrative Expenses

Selling, general, and administrative expenses increased by $29.7 million, or 14.5%, to $235.4 million for the year ended December 31, 2018, as compared to 2017. Approximately $5.1 million of the increase in selling, general and administrative expenses was attributable to premium tax and other assessments relating to our True Health segment. These expenses were incurred during the year ended December 31, 2018, but were not incurred during the same period in 2017 as we did not own a health plan in 2017. During the year ended December 31, 2018, we incurred additional selling, general, and administrative expenses due partially to growth in our business resulting from our business combinations in 2018. Our selling, general and administrative expenses year over year also increased as a result of additional personnel costs in business development, research and development and general overhead, of $6.7 million. Approximately $16.1 million and 19.1 million of total personnel costs were attributable to stock-based compensation expense for the years ended December 31, 2018 and 2017, respectively. Additionally, technology costs, professional fees, lease and other costs increased$6.8 million, $4.7 million, $2.8 million and $3.7 million, respectively, period over period, as a result of the growing customer base and service offerings and the New Century Health transaction. One-time transaction, transition and severance costs costs accounted for approximately $4.4 million and $10.5 million of total selling, general and administrative expenses for the years ended December 31, 2018 and 2017, respectively. Selling, general and administrative expenses represented 37.5% and 47.3% of total revenue for the years ended December 31, 2018 and 2017, respectively. While our selling, general and administrative expenses are expected to grow as our business grows, we expect them to continue to decrease as a percentage of our total revenue over the long term.

Depreciation and Amortization Expenses

Depreciation and amortization expenses increased $12.1 million, or 37.5%, to $44.5 million for the year ended December 31, 2018, as compared to 2017. The increase was due primarily to additional depreciation and amortization expenses related to assets acquired through business combinations and asset acquisitions in 2018, as well as the continued capitalization of internal-use software. We expect depreciation and amortization expenses to increase in future periods as we continue to capitalize internal-use software and amortize intangible assets resulting from asset acquisitions and business combinations (including possible future transactions).



Change in fair value of contingent consideration and indemnification asset

We recorded a gain on change in fair value of contingent consideration and indemnification asset of $4.1 million for the year ended December 31, 2018, as compared to a loss of $0.4 million in 2017. The variance was the result of changes in the fair value of a mark-to-market contingent liability and indemnification asset, which were acquired through business combinations during 2016. The indemnification asset was settled during the second quarter of 2018. See “Part II - Item 8. FinancialStatementsand Supplementary Data - Note16” in this Form 10-K for further details regarding the fair value of our mark-to-market contingent liabilities.

Comparison of the Results for the Year Ended December 31, 2017 to 2016

Revenue

Total revenue increased by $180.8 million, or 71.1%, to $435.0 million for the year ended December 31, 2017, as compared to 2016.

Transformation services revenue decreased by $8.9 million, or 23.1%, to $29.5 million for the year ended December 31, 2017, as compared to 2016, due primarily to the fact that our offering has become more product-oriented, thereby resulting in a lower average transformation services revenue per newly added partner. As a result, we expect transformation services revenue to continue to decrease as a percentage of total revenue. Transformation services revenue accounted for 6.8% and 15.1% of our total revenue for the years ended December 31, 2017 and 2016, respectively.

Platform and operations services revenue accounted for 93.2% and 84.9% of our total revenue for the years ended December 31, 2017 and 2016, respectively. Platform and operations services revenue increased by $189.6 million, or 87.8%, to $405.5 million for the year ended December 31, 2017, as compared to 2016, primarily as a result of additional revenue from business combinations and aggregate enrollment growth of 79.1% from approximately 2.0 million lives on our platform as of December 31, 2016, to approximately $2.7 million lives on our platform as of December 31, 2017. We had over 25 operating partners as of December 31, 2017 and 2016.

Cost of Revenue

Cost of revenue increased by $114.2 million, or 73.6%, to $269.4 million for the year ended December 31, 2017, as compared to 2016. Cost of revenue increased period over period as a result of our business combinations during the fourth quarter of 2016. We incurred additional personnel costs and professional fees of $74.7 million and $14.3 million, respectively, to support our growing customer base and service offerings. Approximately $1.4 million and $2.7$1.8 million of total personnel costs was attributable to stock-based compensation expense for the years ended December 31, 20172021 and 2016,2020, respectively. Additionally, our technologyCost of revenue represented 72.4% and 75.3% of total services TPA fees and other costs increased by $25.2 million period over period. The increase is attributable to costs to support our growth. Transaction and other acquisition-related costs accounted for approximately $5.5 million and $2.8 million of cost of revenue for the years ended December 31, 20172021 and 2016, respectively. Cost of revenue represented 61.9% and 61.0% of total Services revenue for the years ended December 31, 2017 and 2016,2020, respectively. Our cost of revenue increaseddecreased as a percentage of our total Servicesservices revenue as we integrated new businesses acquired duringdue to a change in the fourth quartermix of 2016; however, weour service offerings towards higher gross margin services with divestiture of our health plans combined with our Repositioning Plan. We expect our cost of revenue to decrease as a percentage of total Servicesservices revenue going forward.over the longer-term subject to the composition of our growth.


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Selling, General and Administrative Expenses


The following table provides a summary of our total selling, general and administrative by segment for the year ended December 31, 2021, as compared to 2020 (amounts in thousands):
For the Year Ended December 31,
20212020202120202021202020212020
Evolent Health ServicesClinical SolutionsCorporateTotal
Total$86,480 $81,778 $34,696 $24,033 $98,323 $104,601 $219,499 $210,412 

Selling, general, and administrative expenses increased by $45.0$9.1 million, or 28.0%4.3%, to $205.7$219.5 million for the year ended December 31, 2017,2021, as compared to 2016.2020. Professional fees increased by $14.8 million for the year ended December 31, 2021, as compared to 2020, respectively, primarily due to the Repositioning Plan and shareholder advisory services. During the year ended December 31, 2017, we incurred additional selling, general, and administrative expenses due partially to growth in our business resulting from our business combinations during the fourth quarter of 2016. Our selling, general and administrative expenses2021, personnel costs decreased by $1.3 million period over period also increased asdue to a resultreduction in employee headcount, other expenses decreased by $2.8 million due to the termination of additional personnel costs, in areas such as business development, researchleases at EVH Passport during the third quarter of 2020 and developmentlegal fees decreased $2.1 million due to the timing and general overhead,volume of $26.1 million.transactions. Approximately $19.1$14.4 million and $19.8$12.8 million of total personnel costs were attributable to stock-based compensation expense for the yearsyear ended December 31, 20172021 and 2016,2020, respectively. Additionally, technology costs, professional feesAcquisition and other costs increased $5.6 million, $9.2 million and $4.1 million, respectively, period over period, as a result of the growing customer base and service offerings and the Passport, Valence Health and Aldera transactions. Transaction and other acquisition-relatedseverance costs accounted for approximately $10.5$4.4 million and $6.5$9.2 million of total selling, general and administrative expenses for the yearsyear ended December 31, 20172021 and 2016,2020, respectively. Selling, general and administrative expenses represented 24.2% and 22.8% of total revenue for the year ended December 31, 2016, also included a one-time charge of approximately $6.5 million related2021, as compared to a lease abandonment expense incurred as a result of the Valence Health acquisition. Selling, general and administrative expenses represented 47.3% and 63.2% of total revenue for the years ended December 31, 2017 and 2016,2020, respectively. While our selling, general and administrative expenses are expected to grow as our business grows, we expect them to decrease as a percentage of our total revenue over the long term.term due to cost saving initiatives introduced in the fourth quarter of 2020.




Depreciation and Amortization Expenses


Depreciation and amortization expenses increased $15.1decreased $0.8 million, or 87.9%1.3%, to $32.4$60.0 million for the year ended December 31, 2017,2021, as compared to 2016.2020. The increasedecrease was due primarily to additional depreciationlower amortization on existing technology intangibles of $3.9 million, offset, in part by, an increase in amortization expense for internal-use software of $2.6 million and amortization expenses related to assets acquired through business combinations and asset acquisitions in 2017 and the fourth quartercustomer relationships of 2016 and the continued capitalization of internal-use software.$0.6 million. We expect depreciation and amortization expenses to increase in future periods as we continue to capitalize internal-use software and amortize intangible assets resulting from asset acquisitions and business combinations (including possible future transactions).combinations.


Loss on Extinguishment of Debt, net

In August 2020, as part of the issuance of the 2024 Notes, the Company issued $84.2 million aggregate principal amount of the 2024 Notes in exchange for $84.2 million aggregate principal of its 2021 Notes. These exchanges were accounted for as an extinguishment resulting in a net loss on extinguishment of debt of $4.8 million, including an aggregate cash payment to noteholders of $2.5 million, which is included in loss on extinguishment of debt, net on the consolidated statement of operations.

Loss (Gain) on Disposal of Assets and Consolidation

During 2019, the Company, through a non-wholly owned consolidated subsidiary, entered into an agreement with an unrelated party to provide services and support to providers, independent physician associations, and other provider groups. During the year ended December 31, 2020, the Company sold its interest in the subsidiary and recorded a $6.4 million loss in loss (gain) on disposal of assets and consolidation on the consolidated statements of operations. The Company did not have any continuing involvement with the entity after the consummation of this transaction.

On September 1, 2020, EVH Passport and Molina consummated the Molina Closing, and the Passport Medicaid Contract was novated to Molina. As a result, the Company concluded that a reconsideration event occurred whereby EVH Passport was determined to be a voting interest entity and that Evolent had a controlling financial interest in EVH Passport; accordingly, the Company consolidated EVH Passport as of September 1, 2020 and recorded a $5.7 million bargain purchase gain in gain (loss) on disposal of assets and consolidation in its consolidated financial statements.

Goodwill impairmentImpairment


During the first quarter of 2016,year ended December 31, 2020, we recorded ana non-cash impairment charge of $160.6$215.1 million on our Consolidated Statementsconsolidated statements of Operations and Comprehensive Income (Loss)operations as we determined that the implied fair value of goodwill of one of the two reporting units in the EHS segment was less than the carrying amount. See “PartPart II - Item 8.FinancialStatementsand Supplementary Data - Note 7” in our 2017 Form 10-K9” for further details of the impairment charge to goodwill.

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Change in fair valueFair Value of contingent considerationContingent Consideration and indemnification assetIndemnification Asset


LossWe recorded a gain on change in fair value of contingent consideration and indemnification asset was $0.4of $13.3 million and $3.9 million for the year ended December 31, 2017, as compared to a gain of $2.1 million in 2016.2021 and 2020, respectively. This increase wasvariance is the result of changes in valuethe fair values of mark-to-market contingent liabilities incurred from entering into the warrant agreements compared to the liabilities acquired as a result of the acquisition of Vital Decisions in 2021.

Comparison of the Results for the Year Ended December 31, 2020 to 2019

Revenue

Total revenue increased by $238.4 million, or 34.6%, to $924.6 million for the year ended December 31, 2020 as compared to 2019.

Transformation services revenue decreased by $3.2 million, or 21.1%, to $12.0 million for year ended December 31, 2020, as compared to 2019, due primarily to the timing of implementation activities. Transformation services revenue accounted for 1.3% and 2.2% of our total revenue for the years ended December 31, 2020 and 2019, respectively.

Platform and operations services revenue increased by $241.6 million, or 36.0%, to $912.6 million for the year ended December 31, 2020, as compared to 2019 primarily as a result of membership growth with existing partners, cross-sell of new services to existing partners and new partner additions. Platform and operations services revenue accounted for 98.7% and 97.8% of our total revenue for years ended December 31, 2020 and 2019, respectively.

The following table represents Evolent’s revenue disaggregated by segment and end-market for the years ended December 31, 2020 and 2019 (in thousands):
For the Year Ended December 31,
2020201920202019
Evolent Health ServicesClinical Solutions
Medicaid$236,634 267,222 $274,028 75,675 
Medicare68,505 73,671 257,092 199,817 
Commercial and other77,221 68,012 11,159 2,725 
Total$382,360 408,905 $542,279 278,217 

Revenue from our Evolent Health Services segment decreased by $26.5 million for the year ended December 31, 2020 as compared to 2019 due to the disposal of non-strategic assets offset by higher revenue from Passport. Revenue from our Clinical Solutions segment increased by $264.1 million for the year ended December 31, 2020 as compared to 2019 due to new partner additions including Florida Blue Medicare, Inc., as well as expansion into new markets within current New Century Health Technology and Services Suite partners.

We had 37 and 39 operating partners as of December 31, 2020 and 2019, respectively.

Cost of Revenue

The following table provides a summary of our total cost of revenue by segment for the year ended December 31, 2020, as compared to 2019 (amounts in thousands):

For the Year Ended December 31,
20202019202020192020201920202019
Evolent Health ServicesClinical SolutionsCorporateTotal
Total216,004 257,409 $474,803 $246,843 $5,774 $8,781 $696,581 $513,033 

Cost of revenue increased by $183.5, or 35.8%, to $696.6 million for the year ended December 31, 2020, as compared to the year ended December 31, 2019. Cost of revenue increased by approximately $187.1 million period over period as a result of growth of our revenue generating services and additional payments related to performance-based arrangements, an increase of $5.4 million in professional fees due to the nature and timing of our projects, offset, in part by a decrease of $8.1 million if personnel costs period
56


over period. Cost of revenue for the year ended December 31, 2020 includes approximately $(11.9) million associated with the wind-down of EVH Passport, inclusive of a reduction in Passport’s claims reserve. Approximately $1.8 million and $2.7 million of total personnel costs was attributable to stock-based compensation expense for the years ended December 31, 2020 and 2019, respectively. Cost of revenue represented 75.3% and 74.7% of total services revenue for the years ended December 31, 2020 and 2019, respectively. Our cost of revenue increased as a percentage of our total services revenue due to a change in the mix of our service offerings towards lower gross margin services, principally New Century Health, during 2020.

Selling, General and Administrative Expenses

The following table provides a summary of our total selling, general and administrative by segment for the year ended December 31, 2020, as compared to 2019 (amounts in thousands):
For the Year Ended December 31,
20202019202020192020201920202019
Evolent Health ServicesClinical SolutionsCorporateTotal
Total$81,778 $127,608 $24,033 $17,178 $104,601 $91,662 $210,412 $236,448 

Selling, general, and administrative expenses decreased by $26.0 million, or 11.0%, to $210.4 million for the year ended December 31, 2020, as compared to the year ended December 31, 2019. During the year ended December 31, 2020, personnel costs decreased by $33.7 million period over period due to a reduction in employee headcount, offset, in part by an increase of $6.1 million in legal and professional fees due to the timing of our projects and an increase of $3.0 million in leasing costs due primarily to our consolidation of Passport. Approximately $12.8 million and $12.9 million of total personnel costs were attributable to stock-based compensation expense for the years ended December 31, 2020 and 2019, respectively. Ceded expenses under the reinsurance agreement were $14.0 million for the year ended December 31, 2019. Acquisition and severance costs accounted for approximately $9.2 million and $27.9 million of total selling, general and administrative expenses for the years ended December 31, 2020 and 2019, respectively. Selling, general and administrative expenses represented 22.8% and 34.4% of total revenue for the year ended December 31, 2020, as compared to 2019, respectively.

Depreciation and Amortization Expenses

Depreciation and amortization expenses increased $0.5 million, or 0.8%, to $60.8 million for the year ended December 31, 2020, as compared to 2019. The increase was due primarily to higher amortization expense for internal-use software of $5.6 million, offset in part by lower amortization on existing technology intangibles of $4.3 million as a result of the change in assets acquired through business combinations and asset acquisitions during 2016.2019.

Loss on Extinguishment of Debt, net

In August 2020, as part of the issuance of the 2024 Notes, the Company issued $84.2 million aggregate principal amount of the 2024 Notes in exchange for $84.2 million aggregate principal of its 2021 Notes. These exchanges were accounted for as an extinguishment resulting in a net loss on extinguishment of debt of $4.8 million, including an aggregate cash payment to noteholders of $2.5 million, which is included in loss on extinguishment of debt, net on the consolidated statement of operations.

In August 2020, we also repurchased $14.0 million of the 2021 Notes with $13.9 million of cash and recorded an immaterial gain on extinguishment of debt.

Loss (Gain) on Disposal of Assets and Consolidation

During 2019, the Company, through a non-wholly owned consolidated subsidiary, entered into an agreement with an unrelated party to provide services and support to providers, independent physician associations, and other provider groups. During the year ended December 31, 2020, the Company sold its interest in the subsidiary and recorded a $6.4 million loss in loss (gain) on disposal of assets and consolidation on the consolidated statements of operations. The Company did not have any continuing involvement with the entity after the consummation of this transaction.

On September 1, 2020, EVH Passport and Molina consummated the Molina Closing, and the Passport Medicaid Contract was novated to Molina. As a result, the Company concluded that a reconsideration event occurred whereby EVH Passport was determined to be a voting interest entity and that Evolent had a controlling financial interest in EVH Passport; accordingly, the Company consolidated EVH Passport as of September 1, 2020 and recorded a $5.7 million bargain purchase gain in gain (loss) on disposal of assets and consolidation in its consolidated financial statements.

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On May 24, 2019, the Company entered into a joint venture arrangement in respect of GlobalHealth. The Company determined that it had significant influence over the entity, but that it did not have control over the entity. Accordingly, the investment was accounted for under the equity method of accounting and the Company was allocated its proportional share of the entity’s earnings and losses for each reporting period. During the year ended December 31, 2019, we recorded a non-cash gain on disposal of assets of $9.6 million upon the consummation of the GlobalHealth transaction.

Goodwill Impairment

During the year ended December 31, 2020, we recorded a non-cash impairment charge of $215.1 million on our consolidated statements of operations as we determined that the implied fair value of goodwill of one of the three reporting units in the Services segment was less than the carrying amount. During the year ended December 31, 2019, we recorded a non-cash impairment charge of $199.8 million in the same reporting unit. Both of these charges related to the value of our investment in EVH Passport. See “Part II - Item 8. Financial Statements and Supplementary Data - Note 169” for further details of the impairment charge to goodwill.

Change in Fair Value of Contingent Consideration and Indemnification Asset

We recorded a (gain) loss on change in fair value of contingent consideration and indemnification asset of $3.9 million and $(4.0) million for the years December 31, 2020 as compared to 2019, respectively. This variance is the result of changes in the fair values of contingent liabilities incurred from entering in the warrant agreements compared to the liabilities acquired as a result of business combinations and asset acquisitions during 2016, 2018 and 2019. See “Part II - Item 8. Financial Statements - Note 19” in this Form 10-K for further details regardingthe information related to the fair value of our mark-to-market contingent liabilities.warrant agreements.


Discussion of Non-Operating Results


Interest incomeIncome


Interest income consists of interest from investing cash in money market funds and interest from both our short-term and long-term investments, interest earned on the capital-only reinsurance agreement with NMHC and interest from the Implementation Loan.investments. We recorded interest income of $3.4$0.4 million, $2.6 million and $1.7$3.4 million for the years ended December 31, 20182021, 2020 and 2017,2019, respectively. Interest income increaseddecreased during 20182021 as a result of additional interest income generated from cash received from the August 2017 Primary Offering and the issuancerepayment of the 2025 Notes, as well as interest payments received$40.0 million Passport Note on the Implementation Loan and the capital-only reinsurance agreement with NMHC. Interest income increased by approximately $0.7 million for the year ended December 31, 2017 as compared to 2016, primarily as a result of additional interest income generated from cash received from the August 2017 Primary Offering and the issuance of the 2021 Notes.November 24, 2020.


Interest expenseExpense


Our interest expense is primarily attributable to our convertible debt offerings. The Company issued its 2021 Notes, in December 2016. Holders of the 20212024 Notes, are entitled to cash interest payments, which are payable semiannually in arrears on June 1 and December 1 of each year, beginning on June 1, 2017, at a rate equal to 2.00% per annum. In addition, we incurred $4.6 million of issuance costs in connection with the 2021 Notes, which we are amortizing to non-cash interest expense using the straight line method over the contractual term of the 2021 Notes. The Company issued its 2025 Notes in October 2018. Holders of the 2025 Notes are entitled to cash interest payments, which are payable semiannually in arrears on April 15 and October 15 of each year, beginning on April 15, 2019, at a rate equal to 1.50% per annum. The 2025 Notes contain a cash conversion option, which resulted in a debt discount of $71.8 million, allocated to equity. The amount allocated to equity, alongCredit Agreement with $3.4 million of issuance costs, will be amortized to non-cash interest expense using the effective interest method over the contractual term of the 2025 Notes.

Ares Capital Corporation. We recorded interest expense (including amortization of debt discount and issuancedeferred financing costs) of approximately $5.4$25.4 million,, $3.4 $28.3 million and $0.2$14.6 million related to our 2021 Notes and 2025 Notes for the years ended December 31, 2018, 20172021, 2020 and 2016,2019, respectively. The decrease in interest expense during the year ended December 31, 2021 compared to 2020 is driven primarily by the termination of the Ares Credit Agreement in January 2021, offset, in part by, the issuance of the 2024 Notes in August 2020. The increase in interest expense during the year ended December 31, 2020 compared to 2019 is driven primarily by the commencement of the Ares Credit Agreement in December 2019. See “Part II - Item 8. FinancialStatementsand Supplementary Data - Note 8”10” in this Form 10-K for further detailsthe information related to interest expense.

Impairment of Equity Method Investments

As of June 30, 2020, the Oklahoma Insurance Division (“OID”) informed GlobalHealth, Inc. that in response to the COVID-19 pandemic, the OID required GlobalHealth, Inc. to increase its regulatory capital surplus by May 15, 2020. It would otherwise be placed into receivership if additional financing could not be secured. Certain investors agreed to provide liquidity as necessary to increase statutory capital reserves to no lower than 300%. In connection with the investment, GlobalHealth, Inc. transferred 100% of the convertible debt offerings.

Income (loss) fromequity interests in GlobalHealth, Inc. to the new investors for no consideration. Closing of this transaction occurred on May 13, 2020. As a result of this transaction, we have recorded a non-cash impairment charge of approximately $47.1 million, representing the total value of our investment, in impairment of equity method investeesinvestments on the consolidated statements of operations for the year ended December 31, 2020.


Gain (Loss) from Equity Method Investees

The Company has acquired economic interests in several entities that are accounted for under the equity method of accounting. The Company is allocated its proportional share of the investees’ earnings and losses each reporting period. The Company’s proportional share of the lossesgains (loss) from theseits equity method investments was approximately $4.7$13.2 million, $1.8$10.0 million and $0.8$(9.5) million for the years ended December 31, 2018, 20172021, 2020 and 2016,2019, respectively. EquityThe change in gain from equity method investments are further discussedinvestees for the year ended December 31, 2021 compared to 2020 is driven primarily by the Company’s investment in Passport during 2020 combined with gains on the sale of our Florida equity investee’s membership during 2021. The change in gain (loss) from equity method investees for the
58


year ended December 31, 2020 compared to 2019 is driven primarily by the Company’s investment in Passport during 2020 combined with income from our investment in Global Health, Inc.

Gain from Transfer of Membership

During the year ended December 31, 2021, EVH Passport earned a cash payment from Molina in the amount of $46.0 million based on the number of enrollees above a certain threshold in the D-SNP Business and Molina's Medicaid plan following the open enrollment period for plan year 2021. 50% of the payment was received during the year ended December 31, 2021, and the remaining 50% was received in the first quarter of 2022.

Loss on Repayment of Debt

On January 8, 2021, the Company repaid all outstanding amounts owed under, and terminated, the Credit Agreement with Ares Capital Corporation. The total amount paid to Ares Capital Corporation under the Credit Agreement in connection with the prepayment was $98.6 million, which included $9.7 million for the make-whole premium as well as $0.2 million in accrued interest. As a result of this transaction, the Company recorded loss on the repayment of debt of $19.2 million, representing the remaining unamortized debt issuance costs of $9.5 million, the make-whole premium and legal expenses.

Upon maturity of the 2021 Notes on December 1, 2021, outstanding 2021 Notes with a principal amount of $26.7 million were settled, at “Part II - Item 8. FinancialStatementsthe option of the holders, by converting $26.3 million aggregate principal amount of 2021 Notes to common shares and Supplementary Data - Note 14”cash repayment of $0.4 million aggregate principal amount of 2021 Notes. Shares issued were valued based on the quoted trading prices on the conversion date for a total fair value of $28.5 million resulting in this Form 10-K.a loss on debt extinguishment of $2.2 million which was recorded in loss on repayment of debt on our consolidated statements of operations and comprehensive income (loss).




Provision (benefit)(Benefit) for income taxesIncome Taxes


OurThe Company recorded $0.5 million, $(2.4) million and $(22.8) million in income tax expense relates to U.S. federal, state(benefit) the years ended December 31, 2021, 2020 and local, as well as foreign jurisdictions.2019, respectively, which resulted in effective tax rates of (1.6)%, 0.7% and 6.9%, respectively. The difference between our effective tax rate and our statutory rate is due primarily to the fact that we have certain permanent items which include, but are not limited to, income attributable to the non-controlling interest, stock-based compensation, research and development credit carryforward, the impact of certain tax deduction limits related to meals and entertainment and other permanent nondeductible expenses. The Company will report taxes on its share of Evolent Health LLC income and the consolidated income tax benefit, which excludes earnings allocable to the non-controlling interest as well as the taxes of its subsidiaries.

During 2018, 2017 and 2016, we examined all sources of taxable income that may be available for the realization of remaining net deferred tax assets. Given the Company’s cumulative loss position, we concluded that there are no other current sources of taxable income and are currently reflectingmaintains a full valuation allowance in our financial statements recorded against ourits net deferred tax assets, with the exception of a portioncertain indefinite-lived components.

Loss from Discontinued Operations, Net of Tax

As of December 31, 2021, the indefinite lived componentsCompany determined that True Health met the held for sale criteria under ASC 205, and those expected to reverse outside of the net operating loss carryover period as part of the outside basis difference in our partnership interest in Evolentsuch, True Health LLC. As such, our effective tax rate in 2018, 2017assets and 2016 was lower than the 21%, 35% and 35% U.S. federal statutory rate applicable for those tax periods.

Net income (loss) attributable to non-controlling interests

We consolidate the results of Evolent Health LLC as we have 100% of the voting rights of the entity; however,liabilities as of December 31, 2018, we owned 96.1%2020, and the results of operations for all periods presented are classified as discontinued operations and are not included in continuing operations in the economic rightsconsolidated financial statements. The True Health Closing occurred on March 31, 2021.
During the year ended December 31, 2021, the Company recorded purchase prices adjustments of $8.7 million which are included in loss from discontinued operations on the consolidated statements of operations and comprehensive income (loss).

The following table summarizes the results of operations of Evolentthe Company’s True Health LLC and, therefore, allocatedbusiness, which are included in the portion ofloss from discontinued operations in the resultsconsolidated statements of operations of Evolent Health LLC attributable to non-controlling interest to those shareholders. We owned 96.6% and 77.4% of the economic rights of the results of operations of Evolent Health LLC as of December 31, 2017 and 2016, respectively. The Company’s economic interest in Evolent Health LLC increased during 2016 as a result of Class B Exchanges during the September 2016 Secondary and Class A common stock issued for business combinations and options exercises and RSU vests during the year. The Company’s economic interest in Evolent Health LLC increased during 2017 as a result of the Class B Exchanges in connection with the 2017 Secondary Offerings, as well as our issuance of shares of Class A common stock in conjunction with the August 2017 Primary and option exercises and RSU vests during the year. The Company’s economic interest in Evolent Health LLC increased during 2018 as a result of Class B Exchanges during the March 2018 and November 2018 Private Sales, as well as our issuance of Class A common stock in conjunction with option exercises and RSU vests during the year. The Company’s economic interest in Evolent Health LLC decreased during 2018 as a result of the issuance of Class B common units and Class B common stock as part of the acquisition for New Century Health.

For the years ended December 31, 2018, 20172021, 2020 and 2016, our results reflected net losses2019.


For the Year Ended December 31,
202120202019
Revenue
Platform and operations$38 $356 $145 
Premiums44,795 117,377 171,742 
Total revenue44,833 117,733 171,887 
Expenses
Cost of revenue (exclusive of depreciation and amortization expenses presented separately below) (1)
5,885 18,343 6,633 
Claims expenses33,954 87,951 135,774 
Selling, general and administrative expenses (2)
5,764 18,576 26,617 
59


Depreciation and amortization expenses160 640 590 
Total operating expenses45,763 125,510 169,614 
Operating income (loss)(930)(7,777)2,273 
Interest income112 531 581 
Interest expense(4)(12)21 
Other loss(25)(1)(3)
Income (loss) before income taxes and non-controlling interests(847)(7,259)2,872 
Benefit (provision) for income taxes(326)(1,185)1,259 
Net income (loss)$(521)$(6,074)$1,613 
————————
(1)Cost of $1.5revenue includes intercompany expenses between the Company and True Health that are recorded in income from continuing operations on the consolidated statements of operations related to an existing services agreement for claims processing and other health plan administrative functions of $2.8 million,, $9.1 $13.6 million and $67.0$6.6 million respectively, attributablefor the years ended December 31, 2021, 2020 and 2019, respectively.
(2)Selling, general and administrative expenses include intercompany expenses between the Company and True Health that are recorded in income from continuing operations on the consolidated statements of operations related to non-controlling interests, which represented 3.2%, 12.5%an existing services agreement for claims processing and 28.2%, respectively,other health plan administrative functions of $1.1 million, $6.4 million and $6.0 million for the operating losses of Evolent Health LLC. See “Part II - Item 8. FinancialStatementsyears ended December 31 2021, 2020 and Supplementary Data - Note 15” in this Form 10-K for additional discussion of our non-controlling interests.2019, respectively.



REVIEW OF CONSOLIDATED FINANCIAL CONDITION


Liquidity and Capital Resources


Since its inception, the Company has incurred operating losses and net cash outflows from operations. The Company incurred operating losses of $47.5$42.4 million,, $72.8 $267.6 million and $237.4$308.9 million in 2018, 2017for the years ended December 31, 2021, 2020 and 2016,2019, respectively. Net cash and restricted cash used inprovided by (used in) operating activities was $20.7$38.7 million, $28.0$(16.2) million and $35.5$(42.6) million in 2018, 2017for the years ended December 31, 2021, 2020 and 2016,2019, respectively.


As of December 31, 2018,2021, the Company had $228.3$266.3 million of cash and cash equivalents and $160.8$88.7 million in restricted cash and restricted investments.


We believe our current cash and cash equivalents and other sources of liquidity will be sufficient to meet our working capital and capital expenditure requirements for the next twelve months as of the date these financial statements were available to be issued.months. Our future capital requirements will depend on many factors, including our rate of revenue growth, the expansion of our sales and marketing activities and the timing and extent of our spending to support our investment efforts and expansion into other markets. We may also seek to invest in, or acquire complementary businesses, applications or technologies.



Cash Flows


The following summary of cash flows (infor the years ended December 31, 2021, 2020 and 2019(in thousands) has been derived from our financial statements included in “Part II - Item 8. Financial Statements and Supplementary Data:- Consolidated Statements of Cash Flows:

For the Year Ended December 31,
  202120202019
Net cash and restricted cash provided by (used in) operating activities$38,747 $(16,225)$(42,645)
Net cash and restricted cash (used in) provided by investing activities(15,786)261,072 (181,634)
Net cash and restricted cash used in financing activities(29,548)(11,862)(35,545)
 For the Years Ended December 31,
  2018 2017 2016
Net cash and restricted cash provided by (used in) operating activities$(20,651) $(27,958) $(35,510)
Net cash and restricted cash provided by (used in) investing activities(160,375) (12,265) (96,657)
Net cash and restricted cash provided by (used in) financing activities274,024
 165,557
 150,185


Operating Activities


Cash flows used infrom operating activities of $20.7$38.7 million in 2018 for the year ended December 31, 2021 were primarily due primarily to ourour net loss of $54.2$37.6 million, partially offset bya loss on the repayment and termination of our Credit Agreement and 2021 Notes of $21.3 million, a gain on the disposal of assets of $6.8 million, gain on the transfer of memberships of $45.9 million, and non-cash items including depreciation and amortization expenses of $44.5$60.0 million, and stock-based compensation expense of $17.6$16.7 million and change in fair value of contingent consideration and indemnification asset of $13.3 million. Our operating cash inflows were affected by the timing of our customer and vendor payments. In addition to these non-cash items, increases in accounts receivables and contract cost assets and reductions in reserves for claims and performance-based arrangements contributed and accrued liabilities approximately $28.9 million to our cash outflows. Those cash outflows were offset, in part by higher accounts payable and accrued compensation and employee benefits of approximately $10.8 million.
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Cash flows used in operating activities of $16.2 million in the year ended December 31, 2020 were due primarily to our net loss of $334.2 million, partially offset by non-cash items, including an impairment of goodwill of $215.1 million, an impairment of an equity method investment of $47.1 million, depreciation and amortization expenses of $61.5 million, stock-based compensation expense of $14.6 million and a loss on the disposal of assets and consolidation of $0.7 million. Our operating cash inflows were affected by the timing of our customer and vendor payments. In addition to these non-cash items, increases in accounts receivables and contract cost assets and decreases in claims reserves contributed approximately $94.5 million to our cash outflows. Those cash outflows were partially offset by an increase in accounts payable, accrued expenses and accrued compensation and employee benefits contributed approximately $23.5 million.

Cash flows used in operating activities of $42.6 million in the year ended December 31, 2019 were due primarily to our net loss of $305.6 million, partially offset by non-cash items, including goodwill impairment of $199.8 million, depreciation and amortization expenses of $60.9 million, stock-based compensation expense of $15.6 million and a decrease in deferred tax liability of $23.1 million. Our operating cash outflows were affected by the timing of our customer and vendor payments. A decreaseAn increase in accrued compensation and employee benefits, combined with increases in accounts receivable, prepaid expenses and contract cost assets combined with accounts payable and accrued liabilities contributed approximately $65.0$50.4 million to our cash outflows. Those cash outflows were partially offset by increasesdecreases in accounts payable, accrued liabilities, claims reserves and other long-term liabilities of approximately $32.0 million.

Cash flows usedreceivable combined with increases in operating activities of $28.0 million in 2017 were due primarily to our net loss of $69.8 million, partially offset by non-cash items, including depreciation and amortization expenses of $32.4 million and stock-based compensation expense of $20.4 million. Our operating cash outflows were affected by the timing of our customer and vendor payments. Decreases in accrued liabilities, accrued compensation and employee benefits and other long-term liabilities, combined with an increase in accounts receivable, contributed approximately $19.1 million to our cash outflows. Those cash outflows were partially offset by increases in deferred revenue and accounts payable, combined with a decrease in prepaid expenses and other current assets,claims reserves of approximately $11.8$49.1 million.


Cash flows used in operating activities of $35.5 million in 2016, were due primarily to our net loss of $226.8 million, partially offset by non-cash items, including goodwill impairment of $160.6 million, stock-based compensation expense of $18.6 million, depreciation and amortization expenses of $17.2 million and a $6.5 million loss related to the abandonment of the 14th Floor Space lease. Our operating cash flows were affected by the timing of customer billings and vendor payments.

Investing Activities


Cash flows used in investing activities of $160.4$15.8 million in 2018,the year ended December 31, 2021 were primarily relateattributable to cash paidflows of $46.5 million for asset acquisitions or business combinationsthe acquisition of $130.2Vital Decisions and $25.0 million of investments in internal-use software and purchases of property and equipment offset, in part by, $43.0 million from the transfer of membership and release of Passport escrow and returns of investment on equity method investments of $14.2 million.

Cash flows from investing activities of $261.1 million in the year ended December 31, 2020 were primarily attributable to cash flows from the impact of the initial consolidation of EVH Passport of $159.8 million, maturities and sales of investments primarily held by EVH Passport of $143.4 million, offset, in part by investments in internal-use software and purchases of property and equipment of $39.6$29.5 million, disposal of non-strategic assets of $2.3 million and purchases of investments of $10.0 million and investments in equity method investees of $9.4$11.2 million. These amounts were partially offset by the $20.0 million principal repayment of the implementation funding loan and net maturities of restricted investments of $7.9 million.

Cash flows used in investing activities of $12.3 million in 2017 primarily relate to purchases of property and equipment of $27.8 million, payment of a $20.0 million implementation funding loan, purchases of restricted investments of $3.8 million and cash paid to acquire intangible technology assets of $3.7 million. These amounts were partially offset by the maturity of investment securities in the amount of $44.2 million.


Cash flows used in investing activities of $96.7$181.6 million in 2016the year ended December 31, 2019 were due primarily attributable to cash outflows for the acquisitions of Valence Health and Aldera for $53.7 million and $17.5 million, respectively. We also paid $11.5 million in connection with our acquisition of Vestica’s assets and $3.0 million for our equity investment in GPAC. Purchasespurchases of property and equipment of $35.5 million, cash paid for asset acquisitions, business combinations and restrictedequity method investments resulted in further cash outflows of $15.5$96.1 million, amounts advanced to satisfy regulatory capital requirements of $46.4 million and $5.0purchases of investments of $11.1 million, respectively, during the year. These amounts were partially offset by the maturitya customer’s repayment of investment securities in the amountadvance to satisfy regulatory capital requirements of $9.4$5.4 million.


Financing Activities


Cash flows provided byused in financing activities of $274.0$29.5 million in 2018the year ended December 31, 2021 were primarilyprimarily related to the repayment and termination of our Credit Agreement and settlement of our outstanding warrant agreements with Ares Capital Corporation of $98.4 million, offset, in part, by a $61.2 million increase in net working capital balances held on behalf of our partners for claims processing services and a $13.3 million increase from cash proceeds from stock option exercises.

Cash flows used in financing activities of $11.9 million in the year ended December 31, 2020 were primarily related to a $20.0 million redemption of the Sponsors equity in EVH Passport in accordance with the terms of EVH Passport’s Stockholders’ Agreement as part of the EVH Passport wind-down and repurchase of our 2021 Notes of $16.6 million, $1.9 million of taxes withheld and paid for vests of restricted stock units and a $6.0 million decrease in working capital balances held on behalf of our partners for claims processing services offset, in part by $30.1 million from proceeds of $167.2convertible debt. The change in working capital balances held on behalf of partners for claims processing are pass-through amounts and can fluctuate materially from period to period depending on the timing of when the claims are processed.

Cash flows used in financing activities of $35.5 million fromin the the issuance of convertible notes. In addition, there wasyear ended December 31, 2019 were primarily related to a $96.2$104.3 million increase in working capital balances held on behalf of our partners for claims processing. Stock option exercises during the quarter resulted in additional proceeds of $11.9 million, which were partially offset by $1.2processing as well as $2.6 million of taxes withheld and paid for vests of restricted stock units.units, offset, in part by net proceeds of $62.6 million from borrowings under the credit agreement.


Cash flows provided by financing activitiesfrom Discontinued Operations

The consolidated statements of $165.6 million in 2017 were primarilycash flows for all periods have not been adjusted to separately disclose cash flows related to proceeds of $166.9 million fromdiscontinued operations. Cash flows related to the August 2017 Primary. Stock option exercisesTrue Health business during the year resulted in additional proceeds of $4.1 million, which were partially

offset by $1.3 million of taxes withheld and paid for vests of restricted stock units. The inflows were further offset by a cash outflow of $4.2 million related to changes in working capital for claims processing services on behalf of our partners.

Cash flows provided by financing activities of $150.2 million in 2016 were due primarily to net proceeds received from the issuance of our 2021 Notes of $121.3 million, along with a cash inflow of $28.0 million related to changes in working capital for claims processing services on behalf of our partners. In addition, the Company received $1.3 million in proceeds from exercises of stock options, partially offset by taxes withheld and paid for vests of restricted stock units.

Convertible Debt Offerings

2025 Notes

In October 2018, the Company issued $172.5 million aggregate principal amount of its 1.50% Convertible Senior Notes due 2025 (the “2025 Notes”) in a private placement to qualified institutional buyers within the meaning of Rule 144A under the Securities Act of 1933, as amended. The 2025 Notes were issued at par for net proceeds of $166.6 million.

Holders of the 2025 Notes are entitled to cash interest payments, which are payable semiannually in arrears on April 15 and October 15 of each year, beginning on April 15, 2019, at a rate equal to 1.50% per annum. The 2025 Notes will mature on October 15, 2025, unless earlier repurchased, redeemed or converted in accordance with their terms prior to such date.

Prior to the close of business on the business day immediately preceding April 15, 2025, the 2025 Notes will be convertible at the option of the holders only upon the satisfaction of certain conditions, as described in the indenture, dated as of October 22, 2018, between the Company and U.S. Bank National Association, as trustee. On or after April 15, 2025, until the close of business on the business day immediately preceding the maturity date, holders may convert, at their option, all or any portion of their notes at the conversion rate at any time irrespective of any conditions. The 2025 Notes are convertible, in multiples of $1,000 principal amount, at the option of the holders at any time prior to the close of business on the business day immediately preceding the maturity date. Upon conversion, the Company will pay or deliver, as the case may be, cash, shares of the Company’s Class A common stock or a combination of cash and shares of the Company’s Class A common stock, at the Company’s election.

2021 Notes

In December 2016, the Company issued $125.0 million aggregate principal amount of its 2.00% Convertible Senior Notes due 2021 in a Private Placement to qualified institutional buyers within the meaning of Rule 144A under the Securities Act of 1933, as amended. The 2021 Notes were issued at par for net proceeds of $120.4 million.

Holders of the 2021 Notes are entitled to cash interest payments, which are payable semiannually in arrears on June 1 and December 1 of each year, beginning on June 1, 2017, at a rate equal to 2.00% per annum. The 2021 Notes will mature on December 1, 2021, unless earlier repurchased or converted in accordance with their terms prior to such date. In addition, holders of the 2021 Notes may require the Company to repurchase their 2021 Notes upon the occurrence of a fundamental change at a price equal to 100.00% of the principal amount of the 2021 Notes being repurchased, plus any accrued and unpaid interest. Upon maturity, and at the option of the holders of the 2021 Notes, the principal amount of the notes may be settled via shares of the Company’s Class A common stock.

The 2021 Notes are convertible, in multiples of $1,000 principal amount, at the option of the holders at any time prior to the close of business on the business day immediately preceding the maturity date. Upon conversion, we will deliver for each $1,000 principal amount of notes converted a number of shares of our Class A common stock equal to the applicable conversion rate (together with a cash payment in lieu of delivering any fractional share) on the third business day following the relevant conversion date.

Refer to “Part II - Item 8. Financial Statements and Supplementary Data - Note 8” for additional details about the Company’s convertible debt offerings.

Commitments to Equity-Method Investees

The Company has contractual arrangements with certain equity-method investees that will require the Company to provide operating capital and reserve support in the form of debt financing of up to $11.0 million as ofended December 31, 2018, in accordance with the Company’s contribution agreements with certain equity-method investees. These obligations are outside of Company’s control2021, 2020 and payment could be requested during 2019. The Company did not have any contingent commitments to equity-method investees2019 were as of December 31, 2017.follows:

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Reinsurance Agreements

For the Year Ended December 31,
202120202019
Cash flows provided by (used in) operating activities$5,002 $6,852 $(6,642)
Cash flows (used in) provided by investing activities(2,494)2,636 (7,172)
Cash flows used in financing activities— — (2,500)
During the fourth quarter of 2017, the Company entered into a 15-month, $10.0 million capital-only reinsurance agreement with NMHC, expiring on December 31, 2018. The purpose of the capital-only reinsurance was to provide balance sheet support to NMHC.

There was no uncertainty to the outcome of the arrangement as there was no transfer of underwriting risk to Evolent or True Health, and neither Evolent nor True Health was at risk for any cash payments on behalf of NMHC. As a result, this arrangement did not qualify for reinsurance accounting. The Company recorded a quarterly fee of approximately $0.2 million as non-operating income on its Consolidated Statements of Operations and Comprehensive Income (Loss) and maintained $10.0 million in restricted cash and restricted investments on its Consolidated Balance Sheets for the duration of the reinsurance agreement.

During the fourth quarter of 2018, the Company terminated its prior reinsurance agreement with NMHC and entered into a 15-month quota-share reinsurance agreement with NMHC (“Reinsurance Agreement”). Under the terms of the Reinsurance Agreement, NMHC will cede 90% of its gross premiums to the Company and the Company will indemnify NMHC for 90% of its claims liability. The maximum amount of exposure to the Company is capped at 105% of premiums ceded to the Company by NMHC. The Reinsurance Agreement qualified for reinsurance accounting due to the deemed risk transfer and, as such, the Company recorded the full amount of the gross reinsurance premiums and claims assumed by the Company within “Premiums” and “Claims Expenses,” respectively, and recorded claims-related administrative expenses within “Selling, general and administrative expenses” on our Consolidated Statements of Operations and Comprehensive Income (Loss). Amounts owed to NMHC under the Reinsurance Agreement are recorded within “Claims Reserves” on our consolidated balance sheets.

Contractual Obligations


We believe that the amount of cash and cash equivalents on hand and cash flows from operations will be adequate for us to execute our business strategy and meet anticipated requirements for lease obligations, capital expenditures working capital and debt service for 2022. Our estimated contractual obligations (in thousands) as of December 31, 2018,2021, were as follows:

20222023-20242025-20262027+Total
Operating leases for facilities (1)
$10,950 $18,221 $17,493 $40,225 $86,889 
Purchase obligations related to vendor contracts6,466 3,554 — — 10,020 
Debt interest and termination payments6,684 13,376 2,588 — 22,648 
Debt principal repayment— 117,051 172,500 — 289,551 
Total contractual obligations$24,100 $152,202 $192,581 $40,225 $409,108 
————————
 Less     More  
 Than 1 to 3 3 to 5 Than  
 1 Year Years Years 5 Years Total
Operating leases for facilities$11,470
 $21,147
 $14,484
 $40,657
 $87,758
Purchase obligations related to vendor contracts6,236
 2,417
 
 
 8,653
Contingent loan commitments11,000
 
 
 
 11,000
Convertible debt interest payments5,142
 10,187
 5,165
 5,101
 25,595
Convertible debt principal repayment
 125,000
 
 172,500
 297,500
Total$33,848
 $158,751
 $19,649
 $218,258
 $430,506
(1)Operating leases for facilities includes $1.1 million due for leases that have not yet commenced.


During the year ended December 31, 2018,2021, the only material change from December 31, 2020 outside the ordinary course of business in the contractual obligations set forth above was the additionrepayment and termination of our Credit Agreement and settlement of our warrant agreements with Ares Capital Corporation and the principalconversion and interest payments relatedrepayment of our 2021 Notes. Refer to the 2025 Notes, as discusseddiscussion in “Part II - Item 8. Financial Statements - Note 10” for additional information on our long-term debt.

Accounts Receivable, net

Accounts receivable are recorded and carried at the “Convertible Senior Debt Offering” section above.original invoiced amount less an allowance for any potential uncollectible amounts. During the year ended December 31, 2021, accounts receivable, net, increased due to the impact of new customers of $71.3 million, offset, in part, by the timing of cash receipts from existing customers.


Restricted Cash and Restricted Investments


Restricted cash and restricted investments of $160.8$88.7 million is carried at cost and includes cash held on behalf of other entities for pharmacy and claims management services of $122.4$73.2 million,, collateral for letters of credit required as security deposits for facility leases of $3.7$3.8 million,, amounts held with financial institutions for risk-sharing arrangements of $34.1$11.7 million and other restricted balances as of December 31, 2018.2021. See “Part II - Item 8. Financial Statements and Supplementary Data - Note 2” for further details of the Company’s restricted cash balances.


Goodwill and Intangible Assets

We recognize the excess of the purchase price, plus the fair value of any non-controlling interests in the acquiree, over the fair value of identifiable net assets acquired as goodwill. Identified intangible assets are recorded at their estimated fair values at the date of acquisition and are amortized over their respective estimated useful lives using a method of amortization that reflects the pattern in which the economic benefits of the intangible assets are used. The gross carrying value increases of $77.3 million in goodwill and $44.3 million in intangibles is driven primarily by the October 2021 acquisition of Vital Decisions. See “Part II - Item 8. Financial Statements - Note 9” for further details of the Company’s restricted cash balances.

Uses of Capital


Our principal uses of cash are in the operation and expansion of our business and the pursuit of strategic acquisitions.business. The Company does not anticipate paying a cash dividend on our Class A common stock in the foreseeable future.


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OTHER MATTERS



Off-balance Sheet Arrangements

Through December 31, 2018, the Company had not entered into any off-balance sheet arrangements, other than the operating leases noted above, and did not have any holdings in variable interest entities.

Related Party Transactions

In the ordinary course of business, we enter into transactions with related parties, including our partner and our pre-IPO investor, UPMC. Information regarding transactions and amounts with related parties is discussed in “Part II - Item 8. Financial Statements and Supplementary Data - Note 17” within this Form 10-K.


Other Factors Affecting Our Business

In general, our business is subject to a changing social, economic, legal, legislative and regulatory environment. Although the eventual effect on us of the changing environment in which we operate remains uncertain, these factors and others could have a material effect on our results of operations, liquidity and capital resources. Factors that could cause actual results to differ materially from those set forth in this section are described in “Part I - Item 1A. Risk Factors” and “Forward-Looking Statements – Cautionary Language.”

Item 7A. Quantitative and Qualitative Disclosures About Market Risk


We are exposed to market risks in the ordinary course of our business. Market risk represents the risk of loss that may impact our financial position due to adverse changes in financial market prices and rates.


Interest Rate Risk


As of December 31, 2018,2021, the Company had cash and cash equivalents and restricted cash and restricted investments of $389.1$354.9 million,, which consisted of bank deposits with FDIC participating banks of $345.1$352.8 million,, bank deposits in international banks of $0.6 million, cash equivalents deposited in a money-market fund of $42.6 million, and $0.8 million of restricted investments that are classified as held-to-maturity investments. In addition, we have investments of $10.0 million, which are classified as held-to-maturity investments.$2.2 million.


Changes in interest rates affect the interest earned on our cash and cash equivalents (including restricted cash). Our investments (including restricted investments) are classified as held-to-maturity and therefore are not subject to interest rate risk. We do not enter into investments for trading or speculative purposes and have not used any derivative financial instruments to manage our interest rate risk exposure.


As of December 31, 2018,2021, we had $221.0$289.6 million net of deferred offering costs and cash conversion discounts, of aggregate principal amount of convertible notes outstanding, which are fixed rate instruments. Therefore, our results of operations areinstruments and not subject to fluctuations in interest rates. Refer to the discussion in “Part II - Item 8. Financial Statements - Note 10” for additional information on our long-term debt.


Foreign Currency Exchange Risk


Beginning in 2018, we have foreign currency risks related to our revenue and operating expenses denominated in currencies other than the U.S. dollar, primarily the Indian Rupee. In general, we are a net payor of currencies other than the U.S. dollar. Accordingly, changes in exchange rates, and in particular a strengthening of the U.S. dollar, may, in the future, negatively affect our operating results as expressed in U.S. dollars. At this time, we have not entered into, but in the future, we may enter into, derivatives or other financial instruments in an attempt to hedge our foreign currency exchange risk. It is difficult to predict the effect hedging activities would have on our results of operations. We recognized a foreign currency translation lossesloss of $0.2 million$84 thousand, $44 thousand and $52 thousand for the yearyears ended December 31, 2018.2021, 2020 and 2019, respectively.


Inflation Risk

We do not believe that inflation has had a material effect on our business, financial condition or results of operations. If our costs were to become subject to significant inflationary pressures, we may not be able to fully offset such higher costs through price increases. Our inability or failure to do so could harm our business, financial condition and results of operations.

Equity Market Risk

We have exposure to equity market risk related to the potential exchange of our Class B common shares. Pursuant to and subject to the terms of exchange agreements we entered into in connection with our IPO and our acquisition of New Century Health, and the third amended and restated LLC agreement of Evolent Health LLC, certain holders of our Class B common shares may at any time and from time to time exchange their Class B common shares, together with an equal number of Class B common units of Evolent Health LLC, for shares of our Class A common stock on a one-for-one basis. A decision to exchange these shares may be, in part, driven by equity market conditions and, more specifically, the price of our Class A common stock. An exchange of our Class B common shares would:

Increase our ownership in our consolidated operating subsidiary, Evolent Health LLC. See “Item 8. Financial Statements and Supplementary Data - Note 15” within this Form 10-K for additional information;
Increase the number of outstanding shares of our Class A common stock. See “Item 8. Financial Statements and Supplementary Data - Note 10” in this Form 10-K for information relating to potentially dilutive securities and the impact on our historical earnings per share; and
63




Increase our tax basis in our share of Evolent Health LLC’s tangible and intangible assets and possibly subject us to payments under the TRA agreement. See “Item 8. Financial Statements and Supplementary Data - Note 12” in this Form 10-K for further information on tax matters related to the exchange of Class B common shares.
64


For example, as discussed in “Item 8. Financial Statements and Supplementary Data - Note 15,” 0.7 million shares of the Company’s Class A common stock were issued to TPG pursuant to Class B Exchanges relating to multiple private sales during November 2018. As a result of these Class B Exchanges and Evolent Health LLC’s cancellation of its Class B common units triggered by the November 2018 Private Sales, the Company’s economic interest in Evolent Health LLC increased from 95.3% to 96.1% immediately following the November 2018 Private Sales.


Item 8. Financial Statements and Supplementary Data


INDEX TO CONSOLIDATED FINANCIAL STATEMENTS







Report of Independent Registered Public Accounting Firm

65


REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

To the shareholders and the Board of Directors and Shareholders of Evolent Health, Inc.


OpinionsOpinion on the Financial Statements and Internal Control over Financial Reporting


We have audited the accompanying consolidated balance sheets ofEvolent Health, Inc. and its subsidiaries(the “Company” (the "Company") as of December 31, 20182021 and 2017,and2020, the related consolidated statements of operations and comprehensive income (loss), of changes in shareholders’shareholders' equity (deficit), and of cash flows, for each of the three years in the period ended December 31, 2018, including2021, and the related notes (collectively referred to as the “consolidated financial statements”"financial statements").We also have audited the Company's internal control over financial reporting as of December 31, 2018, based on criteria established in Internal Control - Integrated Framework(2013)issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO).

In our opinion, the consolidatedfinancial statements referred to above present fairly, in all material respects, the financial position of the Company as of December 31, 20182021 and 2017, 2020, and the results of itsoperations and itscash flows for each of the three years in the period ended December 31, 20182021, in conformity with accounting principles generally accepted in the United States of America. Also

We have also audited, in our opinion,accordance with the standards of the Public Company maintained, in all material respects, effectiveAccounting Oversight Board (United States) (PCAOB), the Company's internal control over financial reporting as of December 31, 2018,2021, based on criteria established in Internal Control - Integrated Framework(2013)issued by the COSO.

Change in Accounting Principles

As discussed in Note 2 to the consolidated financial statements, the Company changed the manner in which it accounts for revenue from contracts with customers in 2018, and the manner in which it defines a business when performing the accounting for an acquisition and the manner in which it performs the annual goodwill impairment assessment in 2017.

Basis for Opinions

The Company's management is responsible for these consolidated financial statements, for maintaining effective internal control over financial reporting, and for its assessmentCommittee of Sponsoring Organizations of the effectiveness of internal control over financial reporting, included in Management's Report on Internal Control over Financial Reporting appearing under Item 9A. Our responsibility is to express opinions on the Company’s consolidatedfinancial statementsTreadway Commission and our report dated February 23, 2022, expressed an unqualified opinion on the Company's internal control over financial reportingreporting.

Basis for Opinion

These financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on the Company's financial statements based on our audits. We are a public accounting firm registered with the Public Company Accounting Oversight Board (United States) (PCAOB)PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.


We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the auditsaudit to obtain reasonable assurance about whether the consolidatedfinancial statements are free of material misstatement, whether due to error or fraud, and whether effective internal control over financial reporting was maintained in all material respects.

fraud. Our audits of the consolidatedfinancial statements included performing procedures to assess the risks of material misstatement of the consolidatedfinancial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the consolidatedfinancial statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the consolidatedfinancial statements. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audits also included performing such other procedures as we considered necessary in the circumstances. We believe that our audits provide a reasonable basis for our opinions.opinion.


Emphasis of Matter

As describeddiscussed in Management’s ReportNote 5 to the financial statements, the accompanying consolidated financial statements have been retrospectively adjusted for discontinued operations.

Critical Audit Matter

The critical audit matter communicated below is a matter arising from the current-period audit of the financial statements that was communicated or required to be communicated to the audit committee and that (1) relates to accounts or disclosures that are material to the financial statements and (2) involved our especially challenging, subjective, or complex judgments. The communication of critical audit matters does not alter in any way our opinion on Internal Control over Financial Reporting, management has excluded New Century Health, Inc.the financial statements, taken as a whole, and True Health New Mexico, Inc.we are not, by communicating the critical audit matter below, providing a separate opinion on the critical audit matter or on the accounts or disclosures to which it relates.

Reserve for Claims — Refer to Note 23 to the financial statements

Critical Audit Matter Description

The Company records reserves for the ultimate cost of claims that have been incurred but not reported (IBNR), including expected development on reported claims, those that have been reported but not yet paid (reported claims in process), and other medical care expenses and services payable. The Company uses actuarial principles and assumptions that are consistently applied in each reporting period and recognizes the actuarial best estimate of the ultimate liability along with a margin for adverse deviation. The liability is primarily calculated using completion factors developed by comparing the claim incurred date to the date claims were paid. Key assumptions include current payment experience, trend factors, and completion factors. Completion factors are impacted by several key items including changes in 1) electronic (auto-adjudication) versus manual claim processing, 2) provider claims submission rates, 3) membership, and 4) the mix of products. The Company uses historical completion factors combined with an analysis of current trends and operational factors to develop current estimates of completion factors. The Company estimates the liability for claims incurred in each month by applying the current estimates of completion factors to the current paid claims data. This approach implicitly assumes that historical completion rates will be a useful indicator for the current period.
66



For more recent months, and for newer lines of business where there is insufficient paid claims history to develop completion factors, the Company expects to rely more heavily on medical cost trend and expected loss ratio analysis that reflect expected claim payment patterns and other relevant operational considerations or authorization analysis. For each reporting period, the Company compares key assumptions used to establish the reserves for claims to actual experience. When actual experience differs from its assessment of internal control over financial reportingthese assumptions, reserves for claims are adjusted through current period net income. Additionally, the Company evaluates expected future developments and emerging trends that may impact key assumptions. The process used to determine this liability requires the Company to make critical accounting estimates that involve considerable judgment, reflecting the variability inherent in forecasting future claim payments. These estimates are highly sensitive to changes in the Company's key assumptions, specifically completion factors and medical cost trends. The reserve for claims as of December 31, 20182021 was $171.3 million.

We identified the IBNR reserve as a critical audit matter because they were acquired by the Company in purchase business combinations during 2018. We have also excluded New Century Health, Inc. and True Health New Mexico, Inc. from our audit of internal control over financial reporting. New Century Health, Inc. and True Health New Mexico, Inc. are wholly-owned subsidiaries whose total assets and total revenues excluded from management’s assessment and our audit of internal control over financial reporting represent approximately 1.4% and 1.8% of total assets, respectively and approximately 7.8% and 15.0% of total revenues, respectively,development of the IBNR reserve involves significant estimation by management. This required a high degree of auditor judgment and an increased extent of effort, including the need to involve our actuarial specialists.

How the Critical Audit Matter Was Addressed in the Audit

Our audit procedures related consolidated financial statement amountsto the reserve for claims included the following, among others:
We tested the effectiveness of controls related to the reserve for claims, including management’s controls over the development and reporting of the IBNR reserve.
We tested the underlying data that served as of andthe basis for the year ended December 31, 2018.



Definitionactuarial analysis, including claims lag triangles and Limitations of Internal Control over Financial Reporting

A company’s internal control over financial reporting is a process designedmembership data, to provide reasonable assurance regardingtest that the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (i) pertaininputs to the maintenanceactuarial estimate were complete and accurate.
With the assistance of records that, in reasonable detail, accurately and fairly reflectour actuarial specialists, we evaluated the transactions and dispositionsreasonableness of the assetsactuarial methods and assumptions used by management to estimate the IBNR reserve by:
Developing an independent estimate of the company; (ii) provide reasonable assurance that transactions are recorded as necessaryIBNR reserve and comparing our estimate to permit preparationmanagement’s estimates.
Comparing management’s September 30, 2021 assumptions of financial statementsexpected development and ultimate cost of claims to actuals incurred during the fourth quarter of 2021 to identify potential bias in accordance with generally accepted accounting principles, and that receipts and expendituresthe determination of the company are being made only in accordance with authorizations of management and directors of the company; and (iii) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.reserve for claims.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.





/s/ PricewaterhouseCoopersDeloitte & Touche LLP

McLean, Virginia
February 28, 201923, 2022


We have served as the Company’s or its predecessor’sCompany's auditor since 2012, which includes periods before the Company became subject to SEC reporting requirements.2019.

67



EVOLENT HEALTH, INC.
CONSOLIDATED BALANCE SHEETS
(in thousands, except share data)
December 31,
  20212020
ASSETS
Current assets:
Cash and cash equivalents$266,280 $319,002 
Restricted cash and restricted investments75,685 14,374 
Accounts receivable, net (1)
130,604 124,064 
Prepaid expenses and other current assets (1)
51,391 56,295 
Current assets of discontinued operations— 33,914 
Total current assets523,960 547,649 
Restricted cash and restricted investments12,977 6,654 
Investments in equity method investees5,458 6,498 
Property and equipment, net81,365 86,240 
Right-of-use assets - operating50,203 57,799 
Prepaid expenses and other noncurrent assets (1)
6,790 5,773 
Contract cost assets32,624 26,687 
Intangible assets, net279,784 264,992 
Goodwill426,297 349,029 
Non-current assets of discontinued operations— 20,379 
Total assets$1,419,458 $1,371,700 
LIABILITIES AND SHAREHOLDERS’ EQUITY
Liabilities
Current liabilities:
Accounts payable (1)
$96,084 $31,975 
Accrued liabilities (1)
107,241 73,242 
Short-term debt, net of discount— 26,557 
Operating lease liability - current7,069 7,357 
Accrued compensation and employee benefits51,861 47,163 
Deferred revenue11,944 10,187 
Reserve for claims and performance - based arrangements (1)
171,294 178,827 
Current liabilities of discontinued operations— 27,986 
Total current liabilities445,493 403,294 
Long-term debt, net of discount215,676 263,343 
Other long-term liabilities5,531 22,081 
Operating lease liabilities - noncurrent57,722 62,526 
Deferred tax liabilities, net1,403 679 
Non-current liabilities from discontinued operations— 177 
Total liabilities725,825 752,100 
Commitments and Contingencies (See Note 11)00
Shareholders' Equity
Class A common stock - $0.01 par value; 750,000,000 shares authorized; 90,758,318 and 85,894,450 shares issued, respectively908 859 
Additional paid-in-capital1,340,989 1,229,320 
Accumulated other comprehensive income (loss)(362)(278)
Retained earnings (accumulated deficit)(626,779)(589,178)
Treasury stock, at cost; 1,537,582 shares issued, respectively(21,123)(21,123)
Total shareholders' equity693,633 619,600 
Total liabilities and shareholders' equity$1,419,458 $1,371,700 
(1) See Note 20 for amounts attributable to related parties included in these line items.
68
 As of December 31,
  2018 2017
ASSETS   
Current assets:   
Cash and cash equivalents$228,320
 $238,433
Restricted cash and restricted investments154,718
 62,398
Accounts receivable, net (amounts related to affiliates: 2018 - $8,519; 2017 - $3,358)80,208
 48,947
Prepaid expenses and other current assets (amounts related to affiliates: 2018 - $85; 2017 - $25)22,618
 8,404
Notes receivable
 20,000
Contract assets2,102
 
Total current assets487,966
 378,182
Restricted cash and restricted investments6,105
 3,287
Investments, at amortized cost10,010
 
Investments in and advances to equity method investees6,276
 1,531
Property and equipment, net73,628
 50,922
Prepaid expenses and other noncurrent assets (amounts related to affiliates: 2018 - $2,500; 2017 - $015,028
 9,328
Contract assets961
 
Contract cost assets19,147
 
Intangible assets, net335,036
 241,261
Goodwill768,124
 628,186
Total assets$1,722,281
 $1,312,697
    
LIABILITIES AND SHAREHOLDERS’ EQUITY (DEFICIT)   
Liabilities   
Current liabilities:   
Accounts payable (amounts related to affiliates: 2018 - $1,564; 2017 - $10,284)$146,760
 $42,930
Accrued liabilities (amounts related to affiliates: 2018 - $798; 2017 - $719)48,957
 29,572
Accrued compensation and employee benefits25,460
 35,390
Deferred revenue20,584
 24,807
Claims reserves27,595
 
Total current liabilities269,356
 132,699
Long-term debt, net of discount221,041
 121,394
Other long-term liabilities17,090
 9,861
Deferred tax liabilities, net25,438
 2,437
Total liabilities532,925
 266,391
    
Commitments and Contingencies (See Note 9)
 
    
Shareholders' Equity (Deficit)   
Class A common stock - $0.01 par value; 750,000,000 shares authorized as of December 31, 2018 and 2017;   
79,172,118 and 74,723,597 shares issued and outstanding as of December 31, 2018 and 2017, respectively792
 747
Class B common stock - $0.01 par value; 100,000,000 shares authorized as of December 31, 2018 and 2017;   
3,190,301 and 2,653,544 shares issued and outstanding as of December 31, 2018 and 2017, respectively31
 27
Additional paid-in-capital1,093,174
 924,153
Accumulated other comprehensive income (loss)(182) 
Retained earnings (accumulated deficit)50,009
 85,952
Total shareholders' equity (deficit) attributable to Evolent Health, Inc.1,143,824
 1,010,879
Non-controlling interests45,532
 35,427
Total shareholders' equity (deficit)1,189,356
 1,046,306
Total liabilities and shareholders' equity (deficit)$1,722,281
 $1,312,697



EVOLENT HEALTH, INC.
CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE INCOME (LOSS)

(in thousands, except per share data)

For the Year Ended December 31,
202120202019
Revenue
Transformation services (1)
$11,204 $11,990 $15,203 
Platform and operations services (1)
896,753 912,649 671,919 
Total revenue907,957 924,639 687,122 
Expenses
Cost of revenue (exclusive of depreciation and amortization expenses presented separately below) (1)
657,551 696,581 513,033 
Selling, general and administrative expenses (1)
219,499 210,412 236,448 
Depreciation and amortization expenses60,037 60,835 60,323 
Loss (gain) on disposal of assets and consolidation— 698 (9,600)
Loss on extinguishment of debt, net— 4,789 — 
Goodwill impairment— 215,100 199,800 
Change in fair value of contingent consideration and indemnification asset13,281 3,860 (3,997)
Total operating expenses950,368 1,192,275 996,007 
Operating loss(42,411)(267,636)(308,885)
Interest income407 2,633 3,406 
Interest expense(25,425)(28,325)(14,555)
Impairment of equity method investments— (47,133)— 
Gain (loss) from equity method investees13,179 10,039 (9,465)
Gain on transfer of membership45,938 — — 
Loss on repayment of debt(21,343)— — 
Other expense, net(146)(118)(489)
Loss from continuing operations before income taxes(29,801)(330,540)(329,988)
Provision (benefit) for income taxes483 (2,368)(22,795)
Loss from continuing operations(30,284)(328,172)(307,193)
Income (loss) from discontinued operations, net of tax (2)
(7,317)(6,074)1,613 
Net loss(37,601)(334,246)(305,580)
Net loss attributable to non-controlling interests— — (3,609)
Net loss attributable to common shareholders of Evolent Health, Inc.$(37,601)$(334,246)$(301,971)
Loss per common share
Basic and diluted
Continuing operations$(0.35)$(3.86)$(3.73)
Discontinued operations(0.09)(0.08)0.02 
Non-controlling interests— — 0.04 
Basic and diluted loss per share attributable to common shareholders of Evolent Health, Inc.$(0.44)$(3.94)$(3.67)
Weighted-average common shares outstanding
Basic and diluted86,067 84,928 82,364 
Comprehensive loss
Net loss$(37,601)$(334,246)$(305,580)
Other comprehensive loss, net of taxes, related to:
Foreign currency translation adjustment(84)(44)(52)
Total comprehensive loss(37,685)(334,290)(305,632)
Total comprehensive loss attributable to non-controlling interests— — (3,609)
Total comprehensive loss attributable to common shareholders of Evolent Health, Inc.$(37,685)$(334,290)$(302,023)
See accompanying Notes to Consolidated Financial Statements
69


 For the Years Ended December 31,
 2018 2017 2016
Revenue     
Transformation services (1)
$32,916
 $29,466
 $38,320
Platform and operations services (1)
500,190
 405,484
 215,868
Premiums93,957
 
 
Total revenue627,063
 434,950
 254,188
      
Expenses     
Cost of revenue (exclusive of depreciation and amortization     
expenses presented separately below) (1)
327,825
 269,352
 155,177
Claims expenses70,889
 
 
Selling, general and administrative expenses (1)
235,418
 205,670
 160,692
Depreciation and amortization expenses44,515
 32,368
 17,224
Goodwill impairment
 
 160,600
Change in fair value of contingent consideration and indemnification asset(4,104) 400
 (2,086)
Total operating expenses674,543
 507,790
 491,607
Operating income (loss)(47,480) (72,840) (237,419)
Interest income3,440
 1,656
 970
Interest expense(5,484) (3,636) (247)
Income (loss) from equity method investees(4,736) (1,755) (841)
Other income (expense), net109
 171
 4
Income (loss) before income taxes and non-controlling interests(54,151) (76,404) (237,533)
Provision (benefit) for income taxes40
 (6,637) (10,755)
Net income (loss)(54,191) (69,767) (226,778)
Net income (loss) attributable to non-controlling interests(1,533) (9,102) (67,036)
Net income (loss) attributable to Evolent Health, Inc.$(52,658) $(60,665) $(159,742)
      
Earnings (Loss) Available for Common Shareholders     
Basic and diluted$(52,658) $(60,665) $(159,742)
      
Earnings (Loss) per Common Share     
Basic and diluted$(0.68) $(0.94) $(3.55)
      
Weighted-Average Common Shares Outstanding     
Basic and diluted77,338
 64,351
 45,031
      
Comprehensive income (loss)     
Net income (loss)$(54,191) $(69,767) $(226,778)
Other comprehensive income (loss), net of taxes, related to:     
Foreign currency translation adjustment(182) 
 
Total comprehensive income (loss)(54,373) (69,767) (226,778)
Total comprehensive income (loss) attributable to non-controlling interests(1,533) (9,102) (67,036)
Total comprehensive income (loss) attributable to Evolent Health, Inc.$(52,840) $(60,665) $(159,742)
————————

(1)See Note 1720 for amounts relatedattributable to unconsolidated related parties included in these line items.


(2)Includes $6.8 million loss on disposal of discontinued operations for the year ended December 31, 2021.
See accompanying Notes to Consolidated Financial Statements
70



EVOLENT HEALTH, INC.
CONSOLIDATED STATEMENTS OF CHANGES IN SHAREHOLDERS’ EQUITY
(in thousands)
Class A Common StockClass B Common StockAdditional Paid-In CapitalAccumulated Other Comprehensive Income (Loss)Retained Earnings (Accumulated Deficit)Treasury StockTotal Shareholders' Equity
Attributable to Evolent Health, Inc.
Non-controlling InterestsTotal Equity (Deficit)
SharesAmountSharesAmount
Balance as of December 31, 201879,172 $792 3,190 $31 $1,093,174 $(182)$50,009 $— $1,143,824 $45,532 $1,189,356 
Stock-based compensation expense— — — — 16,006 — — — 16,006 — 16,006 
Exercise of stock options138 — — 1,091 — — — 1,092 — 1,092 
Restricted stock units vested, net of shares withheld for taxes363 — — (2,613)— — — (2,609)— (2,609)
Share retirement(5)— (44)— — — — — — — — 
Class A common stock issued for Passport earn-out43 — — — 800 — — — 800 — 800 
Amount attributable to NCI from business combination— — — — — — — — — 6,500 6,500 
Shares issued for equity-method investments and asset acquisitions1,732 18 — — 23,538 — — — 23,556 — 23,556 
Exchange of Class B common stock3,146 31 (3,146)(31)42,377 — 42,377 (42,377)— 
Tax impact of Class B exchange— — — — (22)— — — (22)— (22)
Foreign currency translation adjustment— — — — — (52)— — (52)— (52)
Net loss— — — — — — (301,971)— (301,971)(3,609)(305,580)
Reclassification of non-controlling interests— — — — (643)— — — (643)643 — 
Balance as of December 31, 201984,589 846 — — 1,173,708 (234)(251,962)— 922,358 6,689 929,047 
Cumulative-effect adjustment from adoption of ASU 2016-03— — — — — — (2,970)— (2,970)— (2,970)
Stock-based compensation expense— — — — 14,606 — — — 14,606 — 14,606 
Exercise of stock options416 — — 2,573 — — — 2,577 — 2,577 
Restricted stock units vested, net of shares withheld for taxes462 — — (1,856)— — — (1,851)— (1,851)
Consolidation of equity method investment— — — — — — — (21,123)(21,123)— (21,123)
Share retirement(188)(2)— — (683)— — — (685)— (685)
Class A common stock issued for payment of earn-outs616 — — 4,179 — — — 4,185 — 4,185 
Equity component of 2024 Notes, net of issuance costs— — — — 36,793 — — — 36,793 — 36,793 
Disposal of assets— — — — — — — — — (6,689)(6,689)
Foreign currency translation adjustment— — — — — (44)— — (44)— (44)
Net loss— — — — — — (334,246)— (334,246)— (334,246)
See accompanying Notes to Consolidated Financial Statements
71


EVOLENT HEALTH, INC.
CONSOLIDATED STATEMENTS OF CHANGES IN SHAREHOLDERS’ EQUITY
(in thousands)
Class A Common StockClass B Common StockAdditional Paid-In CapitalAccumulated Other Comprehensive Income (Loss)Retained Earnings (Accumulated Deficit)Treasury StockTotal Shareholders' Equity
Attributable to Evolent Health, Inc.
Non-controlling InterestsTotal Equity (Deficit)
SharesAmountSharesAmount
Balance as of December 31, 202085,895 859 — — 1,229,320 (278)(589,178)(21,123)619,600 — 619,600 
Stock-based compensation expense— — — — 16,711 — — — 16,711 — 16,711 
Exercise of stock options1,490 15 — — 13,274 — — — 13,289 — 13,289 
Restricted stock units vested, net of shares withheld for taxes492 — — (3,855)— — — (3,850)— (3,850)
Shares issued for acquisition1,771 18 — — 56,608 — — — 56,626 — 56,626 
Conversion of 2021 Notes1,095 11 — — 28,481 — — — 28,492 — 28,492 
Class A common stock issued for payment of earn-outs16 — — — 450 — — — 450 — 450 
Foreign currency translation adjustment— — — — — (84)— — (84)— (84)
Net loss— — — — — — (37,601)— (37,601)— (37,601)
Balance as of December 31, 202190,759 $908 — $— $1,340,989 $(362)$(626,779)$(21,123)$693,633 $— $693,633 
See accompanying Notes to Consolidated Financial Statements
72


EVOLENT HEALTH, INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS
(in thousands)
For the Year Ended December 31,
  202120202019
Cash Flows Provided by (Used In) Operating Activities
Net loss$(37,601)$(334,246)$(305,580)
Adjustments to reconcile net loss to net cash and restricted cash used in operating activities:
Change in fair value of contingent consideration and indemnification asset13,281 3,860 (3,997)
(Gain) loss on disposal of assets6,786 698 (9,600)
(Gain) loss from equity method investees(13,179)(10,039)9,465 
Depreciation and amortization expenses60,037 61,475 60,913 
Impairment of equity method investments— 47,133 — 
Stock-based compensation expense16,711 14,606 15,618 
Deferred tax benefit(526)(1,132)(23,124)
Amortization of contract cost assets13,041 21,195 5,723 
Amortization of deferred financing costs18,045 14,780 9,370 
Interest from customer advance for regulatory capital requirements(323)(1,869)(1,300)
Gain on transfer of membership(45,938)— — 
Goodwill impairment— 215,100 199,800 
Loss on repayment of debt21,343 4,789 — 
Other current operating cash inflows (outflows), net715 2,744 (264)
Changes in assets and liabilities, net of acquisitions:
Accounts receivable, net and contract assets(5,779)(47,017)6,326 
Prepaid expenses and other current and non-current assets5,599 7,340 791 
Contract cost assets(18,979)(11,400)(23,057)
Accounts payable7,250 3,547 (5,480)
Accrued liabilities(324)8,801 (21,852)
Accrued compensation and employee benefits3,538 11,143 9,246 
Deferred revenue(739)(8,943)(756)
Reserve for claims and performance-based arrangements(3,799)(36,108)33,555 
Right-of-use operating assets8,844 11,934 (20,811)
Operating lease liabilities(6,522)(2,782)27,724 
Other long-term liabilities(2,734)8,166 (5,355)
Net cash and restricted cash provided by (used in) operating activities38,747 (16,225)(42,645)
Cash Flows Provided by (Used In) Investing Activities
Cash paid for asset acquisitions and business combinations(49,012)(300)(8,575)
Proceeds from transfer of membership and release of Passport escrow42,996 — — 
Loan for implementation funding— 1,000 5,400 
Disposal of non-strategic assets and divestiture of discontinued operations, net3,490 (2,287)— 
Return of equity method investments14,218 — — 
Customer advance for regulatory capital requirements— — (46,400)
Investments in equity method investees— — (87,480)
Impact to cash and cash equivalents and restricted cash from initial consolidation— 159,755 — 
Purchases of investments(2,995)(11,170)(11,125)
Maturities and sales of investments500 143,441 2,575 
Investments in internal-use software and purchases of property and equipment(24,983)(29,473)(35,534)
Other investing activities— 106 (495)
Net cash and restricted cash (used in) provided by investing activities(15,786)261,072 (181,634)
See accompanying Notes to Consolidated Financial Statements
73


 For the Years Ended December 31,
  2018 2017 2016
Cash Flows from Operating Activities     
Net income (loss)$(54,191) $(69,767) $(226,778)
Adjustments to reconcile net income (loss) to net cash and restricted cash     
provided by (used in) operating activities:     
Change in fair value of contingent consideration and indemnification asset(4,104) 400
 (2,086)
Loss from lease abandonment
 
 6,456
(Income) loss from equity method investees4,736
 1,755
 841
Depreciation and amortization expenses44,515
 32,368
 17,224
Goodwill impairment
 
 160,600
Stock-based compensation expense17,609
 20,437
 18,604
Acceleration of unvested equity awards for Valence Health employees
 
 3,897
Deferred tax provision (benefit)44
 (7,271) (10,755)
Amortization of contract cost assets2,703
 
 
Amortization of deferred financing costs2,455
 914
 
Other448
 490
 916
Changes in assets and liabilities, net of acquisitions:     
Accounts receivables, net and contract assets(24,503) (11,258) (11,044)
Prepaid expenses and other current and noncurrent assets(14,746) 2,729
 (9,968)
Contract cost assets(11,179) 
 
Accounts payable7,598
 5,563
 (6,371)
Accrued liabilities12,180
 (2,781) 15,229
Accrued compensation and employee benefits(14,571) (3,303) 6,678
Deferred revenue(1,819) 3,548
 1,200
Claims reserves8,964
 
 
Other long-term liabilities3,210
 (1,782) (153)
Net cash and restricted cash provided by (used in) operating activities(20,651) (27,958) (35,510)
Cash Flows from Investing Activities     
Cash paid for asset acquisitions or business combinations(130,241) (3,694) (82,560)
Loan for implementation funding
 (20,000) 
Principal repayment of implementation funding loan20,000
 
 
Amount received from escrow in asset acquisition500
 
 
Investments in and advances to equity method investees(9,360) (1,128) (3,000)
Purchases of investments(10,010) 
 
Maturities and sales of investments349
 44,210
 9,379
Investments in internal-use software and purchases of property and equipment(39,550) (27,848) (15,526)
Purchase and maturities of restricted investments7,937
 (3,805) (4,950)
Net cash and restricted cash provided by (used in) investing activities(160,375) (12,265) (96,657)
Cash Flows from Financing Activities     
Proceeds from issuance of common stock, net of stock issuance costs
 166,947
 
Changes in working capital balances related to claims processing on behalf of partners96,153
 (4,200) 28,041
Proceeds from stock option exercises11,929
 4,082
 1,259
Proceeds from issuance of convertible notes, net of issuance costs167,178
 
 121,250
Taxes withheld and paid for vesting of restricted stock units(1,236) (1,272) (365)
Net cash and restricted cash provided by (used in) financing activities274,024
 165,557
 150,185
Effect of exchange rate on cash and cash equivalents and restricted cash(36) 
 
Net increase (decrease) in cash and cash equivalents and restricted cash92,962
 125,334
 18,018
Cash and cash equivalents and restricted cash as of beginning-of-period295,363
 170,029
 152,011
Cash and cash equivalents and restricted cash as of end-of-period$388,325
 $295,363
 $170,029

For the Year Ended December 31,
  202120202019
Cash Flows Used In Financing Activities
Changes in working capital balances related to claims processing on behalf of partners61,162 (6,044)(104,268)
Amount received from escrow in asset acquisition— — 500 
Repayment and termination of Credit Agreement including settlement of warrants(98,420)— — 
Proceeds from issuance of long term debt, net of offering costs— 30,062 62,648 
Issuance of warrant liability— — 7,092 
Repayment and repurchase of 2021 Notes and financing fees(429)(16,606)— 
Proceeds from stock option exercises13,289 2,577 1,092 
Distributions to Sponsors(1,300)(20,000)— 
Taxes withheld and paid for vesting of restricted stock units(3,850)(1,851)(2,609)
Net cash and restricted cash used in financing activities(29,548)(11,862)(35,545)
Effect of exchange rate on cash and cash equivalents and restricted cash(52)65 30 
Net increase (decrease) in cash and cash equivalents and restricted cash(6,639)233,050 (259,794)
Cash and cash equivalents and restricted cash as of beginning-of-period (1)
361,581 128,531 388,325 
Cash and cash equivalents and restricted cash as of end-of-period (1)
$354,942 $361,581 $128,531 

————————
EVOLENT HEALTH, INC.(1)As a result of the closing of the sale of True Health during the first quarter of 2021, the consolidated statements of operations, consolidated balance sheets, and related financial information reflect the Company’s operations and assets and liabilities of True Health as discontinued operations for all periods presented. Cash flows and comprehensive income have not been adjusted and are included in the consolidated statements of cash flows and consolidated statements of comprehensive income (loss) for all periods presented. See Note 5.
CONSOLIDATED STATEMENTS OF CHANGES IN SHAREHOLDERS’ EQUITY (DEFICIT)
See accompanying Notes to Consolidated Financial Statements
(in thousands)
74
            Accum-       
            ulated  Retained    
            Other  Earnings    
 Class A Class B Additional Comprehensive (Accum- Non- Total
 Common Stock Common Stock Paid-in  Income  ulatedcontrollingEquity
 Shares Amount Shares Amount Capital  (Loss)  Deficit) Interests (Deficit)
Balance as of December 31, 201541,491
 $415
 17,525
 $175
 $342,063
  $
  $306,688
 $285,238
 $934,579
Cumulative-effect adjustment from adoption of new accounting principle
 
 
 
 468
  
  (329) (139) 
Stock-based compensation expense
 
 
 
 16,147
  
  
 
 16,147
Acceleration of unvested equity awards for Valence Health employees162
 2
 
 
 3,897
  
  
 
 3,899
Exercise of stock options221
 
 
 
 1,259
  
  
 
 1,259
Restricted stock units vested, net of shares withheld for taxes84
 
 
 
 2,193
  
  
 
 2,193
Exchange of Class B common stock2,178
 22
 (2,178) (22) 28,220
  
  
 (28,220) 
Tax impact of Class B common stock exchange
 
 
 
 1,606
  
  
 
 1,606
Issuance of Class A common stock for business combinations8,451
 67
 
 
 177,715
  
  
 
 177,782
Tax impact of Class A common stock issued for business combinations
 
 
 
 1,427
  
  
 
 1,427
Net income (loss)
 
 
 
 
  
  (159,742) (67,036) (226,778)
Reclassification of non-controlling interests
 
 
 
 (19,745)  
  
 19,745
 
Balance as of December 31, 201652,587
 506
 15,347
 153
 555,250
  
  146,617
 209,588
 912,114
Stock-based compensation expense
 
 
 
 20,437
  
  
 
 20,437
Exercise of stock options788
 28
 
 
 4,054
  
  
 
 4,082
Restricted stock units vested, net of shares withheld for taxes149
 2
 
 
 (1,274)  
  
 
 (1,272)
Shares released from Valence Health escrow(310) (3) 
 
 911
  
  
 
 908
Exchange of Class B common stock12,693
 126
 (12,693) (126) 168,883
  
  
 (168,883) 
Tax impact of 2017 Securities Offerings
 
 
 
 12,857
  
  
 
 12,857
Issuance of Class A common stock during August 2017 Primary8,816
 88
 
 
 166,859
  
  
 
 166,947
Net income (loss)
 
 
 
 
  
  (60,665) (9,102) (69,767)
Reclassification of non-controlling interests
 
 
 
 (3,824)  
  
 3,824
 
Balance as of December 31, 201774,723
 747
 2,654
 27
 924,153
  
  85,952
 35,427
 1,046,306
Cumulative-effect adjustment from adoption of ASC 606
 
 
 
 
  
  16,715
 594
 17,309
Stock-based compensation expense
 
 
 
 17,221
  
  
 
 17,221
Exercise of stock options1,720
 16
 
 
 11,913
  
  
 
 11,929
Restricted stock units vested, net of shares withheld for taxes212
 2
 
 
 (1,238)  
  
 
 (1,236)
Issuance of Class B common stock for business combination
 
 3,120
 31
 40,355
  
  
 42,787
 83,173
Equity component of 2025 Notes, net of issuance costs
 
 
 
 69,378
  
  
 
 69,378
Exchange of Class B common stock2,584
 27
 (2,584) (27) 34,682
  
  
 (34,682) 
Tax impact of Class B common stock exchange
 
 
 
 652
  
  
 
 652
Shares released from Valence Health escrow(67) 
 
 
 (1,003)  
  
 
 (1,003)
Foreign currency translation adjustment
 
 
 
 
  (182)  
 
 (182)
Net income (loss)
 
 
 
 
  
  (52,658) (1,533) (54,191)
Reclassification of non-controlling interests
 
 
 
 (2,939)  
  
 2,939
 
Balance as of December 31, 201879,172
 $792
 3,190
 $31
 $1,093,174
 
$(182)  $50,009
 $45,532
 $1,189,356



EVOLENT HEALTH, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Note 1. Organization


Evolent Health, Inc. was incorporated in December 2014 in the state of Delaware and is a managed services firm thatthrough its subsidiaries supports leading health systems and physician organizations into move their migration towardbusiness models from traditional fee for service reimbursement to value-based care, which we consider to be an integrated clinical and population health management. The Company operates through two segments. The Company’s Services segment provides our customers, who we refer to as partners, with a population management platform, integrated data and analytics capabilities, claims processing services, including pharmacy benefit management, specialty care management services and comprehensive health plan administration services. Together, these services enable health systems to manage patient health in a more cost-effective manner. The Company’s contracts are structured as a combination of advisory fees, monthly member service fees, percentage of plan premiums and shared medical savings arrangements. The Company’s wholly-owned subsidiary, True Health, operates as a separate segment and is a commercial health plan we operate in New Mexico that focuses on small and large businesses. The Company’s headquarters is located in Arlington, Virginia.financial responsibility for populations.

As of December 31, 2018, Evolent Health, Inc. owned 96.1% of Evolent Health LLC, holds 100% of the voting rights, is the sole managing member and controls its operations. Therefore, the financial results of Evolent Health LLC have been consolidated in the financial statements of Evolent Health, Inc.


Since its inception, the Company has incurred losses from operations. As of December 31, 2018,2021, the Company had unrestricted cash and cash equivalents of $228.3$266.3 million. The Company believes it has sufficient liquidity for the next twelve months as of the date the financial statements were available to be issued.


The Company’s headquarters is located in Arlington, Virginia.

Evolent Health LLC Governance


Our operations are conducted through Evolent Health LLC and subsequent to the Offering Reorganization the financial results of Evolent Health LLC are consolidated in the financial statements of Evolent Health, Inc.LLC. Evolent Health, Inc. is a holding company whose principal asset is all of the Class A common units it holds in Evolent Health LLC, and its only business is to act as sole managing member of Evolent Health LLC.

The Company serves asthe sole managing member of Evolent Health LLC. As such, it controls Evolent Health LLC’s business and affairs and is responsible for the management of its business.

Coordination of Evolent Health, Inc. and Evolent Health LLC

We must, at all times, maintain a one-to-one ratio between the number of outstanding shares of our Class A common stock and the number of outstanding Class A common units of Evolent Health LLC.


Issuances of Common Units


Evolent Health LLC may only issue Class A common units to us, as the sole managing member of Evolent Health LLC. Class B common units may be issued only to persons or entities we permit. Such issuances of Class B common units shall be made in exchange for cash or other consideration. Class B common units may not be transferred as Class B common units except to certain permitted transferees and in accordance with the restrictions on transfer set forth in the third amended and restated operating agreement of Evolent Health LLC. Any such transfer must be accompanied by the transfer of an equal number of shares of our Class B common stock.

We entered into exchange agreements with certain investors in connection with our IPO As of December 31, 2021 and our acquisition of New Century Health, pursuant to which certain holders of Evolent Health LLC2020, there are no Class B common units may exchange their Evolent Health LLC Class B common units, together with an equal number of shares of our Class B common stock, for shares of our Class A common stock at any time and from time to time in accordance with and subject to the terms of the exchange agreements and the third amended and restated operating agreement of Evolent Health LLC. The amount of Class A common stock issued or conveyed will be subject to equitable adjustments for stock splits, stock dividends and reclassifications. As holders exchange their Evolent Health LLC Class B common units and our Class B common stock for our Class A common stock, our interest in Evolent Health LLC will increase.outstanding.





Note 2. Basis of Presentation, Summary of Significant Accounting Policies and Change in Accounting PrinciplePrinciples


Basis of Presentation


The accompanying consolidated financial statements of the Company are prepared in accordance with U.S. GAAP. Our consolidated financial statements include the accounts of all subsidiaries. All intercompany accounts and transactions are eliminated in consolidation. The consolidated balance sheet as of December 31, 2020, has been derived from audited financial statements as of that date and reflects the impact of the sale of True Health. See Note 5 for a complete summary of this transaction.

Summary of Significant Accounting Policies

Certain GAAP policies that significantly affect the determination of our financial position, results of operations and cash flows, are summarized below.

Summary of Significant Accounting Policies


Accounting Estimates and Assumptions


The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions affecting the reported amounts of assets and liabilities and the disclosures of contingent assets and liabilities as of the date of the financial statements and the reported amounts of revenue and expenses for the reporting period. Those estimates are inherently subject to change and actual results could differ from those estimates. In the accompanying consolidated financial statements, estimates are used for, but not limited to, the valuation of assets (including intangibles assets, goodwill and long livedlong-lived assets), liabilities, (including IBNR), consideration related to business combinations and asset acquisitions, revenue recognition including(including variable consideration,consideration), estimated selling prices for performance obligations in contracts with multiple performance obligations, reserves for claims reserves, contingent payments, allowance for doubtful accounts,and performance-based arrangements, credit losses, depreciable lives of assets, impairment of long livedlong-lived assets, (including equity method investments), stock-based compensation, deferred income taxes and valuation allowance, contingent liabilities, valuation of intangible assets (including goodwill), purchase price allocation in taxable stock transactions and the useful lives of intangible assets.

Principles of Consolidation
The consolidated financial statements include the accounts of Evolent Health, Inc. and its subsidiaries. All inter-company accounts and transactions are eliminated in consolidation.


Operating Segments


Operating segments are defined as components of a business that earnmay recognize revenue and incur expenses for which discrete financial information is available that is evaluated, on a regular basis, by the chief operating decision maker (“CODM”) to decide how
75


to allocate resources and assess performance. The Company operates through two segments: (1) Services, and (2)made organizational changes, including re-evaluating its reportable segments, as a result of the entry into the agreement to sell True Health. OurHealth on January 11, 2021. Effective during the first quarter of 2021, the Company bifurcated its previous Services segment consists ofinto 2 segments. The Company’s Evolent Health Services segment (“EHS”) includes our technology-enabled value-based care services,administrative simplification solution and supporting population health infrastructure. Our Clinical Solutions segment includes our specialty care management services and comprehensive health plan administration services. Our Truephysician-oriented total cost of care solutions, along with the New Century Health segment consists of a commercial health plan we operate in New Mexico that focuses on small and large businesses. SeeEvolent Care Partners brands. Refer to Note 1822 for a further discussion of our operating results by segment.


Cash and Cash Equivalents


We consider all highly liquid instruments with original maturities of three months or less to be cash equivalents. The Company holds materially all of our cash in bank deposits with FDIC participating banks, at cost, which approximates fair value. Cash and cash equivalents held in money market funds are carried at fair value, which approximates cost.




Restricted Cash and Restricted Investments


Restricted cash and restricted investments include cash and investments used to collateralize various contractual obligations as of December 31, 2021 and 2020 (in thousands) as follows:

December 31,
2021
2020 (1)
Collateral for letters of credit for facility leases (2)
$3,769 $3,510 
Collateral with financial institutions (3)
11,662 4,743 
Claims processing services (4)
73,226 12,064 
Other711 
Total restricted cash and restricted investments$88,662 $21,028 
Current restricted cash75,685 14,374 
Total current restricted cash and restricted investments$75,685 $14,374 
Non-current restricted cash12,977 6,654 
Total non-current restricted cash and restricted investments$12,977 $6,654 
————————
 As of December 31,
 2018 2017
Collateral for letters of credit   
for facility leases (1)
$3,710
 $3,812
Collateral with financial institutions (2)
34,142
 24,725
Claims processing services (3)
122,439
 26,286
Collateral for reinsurance agreement (4)

 10,000
Other532
 862
Total restricted cash   
and restricted investments160,823
 65,685
    
Current restricted investments211
 8,150
Current restricted cash154,507
 54,248
Total current restricted cash   
and restricted investments154,718
 62,398
    
Noncurrent restricted investments607
 605
Noncurrent restricted cash5,498
 2,682
Total noncurrent restricted cash   
and restricted investments$6,105
 $3,287
(1)Amounts exclude $0.6 million of non-current restricted investments and $0.1 million of current restricted cash from claims processing services reclassified to discontinued operations as of December 31, 2020.

(1)(2)Represents restricted cash related to collateral for letters of credit required in conjunction with lease agreements. See Note 912 for further discussion of our lease commitments.
(2)(3)Represents collateral held with financial institutions for risk-sharing and other arrangements. As of December 31, 20182021 and 2017,2020, approximately $31.2$11.7 million and $16.6$4.7 million, respectively, of the collateral amount wasamounts were held in a trust account and invested in money market funds related to risk-sharing arrangements. The amounts invested in money market funds are considered restricted cash and are carried at fair value, which approximates cost. As of December 31, 2017, approximately $8.2 million of the collateral amount was invested in restricted certificates of deposit with remaining maturities of less than 12 months related to risk-sharing arrangements. The restricted investments are classified as held-to-maturity and stated at amortized cost. Fair value of the certificates of deposit is determined using Level 2 inputs and approximates amortized cost as of December 31, 2017.FDIC participating bank account. See Note 1619 for discussion of fair value measurement and Note 911 for discussion of our risk-sharing arrangements. As of December 31, 2018, approximately $2.9 million of the collateral amount was held in a FDIC participating bank account, primarily related to a line of credit.
(3)(4)Represents cash held by Evolentthe Company related to claims processing services on behalf of partners. These are pass-through amounts and can fluctuate materially from period to period depending on the timing of when the claims are processed.
(4) This amount represents restricted cash required as part of our capital-only reinsurance agreement with NMHC that terminated during the fourth quarter of 2018. The reinsurance agreement is further discussed in Note 9.


The following table provides a reconciliation of cash and cash equivalents and restricted cash reported within the consolidated balance sheets that sum to the total of the same such amounts shown in the consolidated statements of cash flows.

 As of December 31,
 2018 2017
Cash and cash equivalents$228,320
 $238,433
Restricted cash and restricted investments160,823
 65,685
Restricted investments included in   
restricted cash and restricted investments(818) (8,755)
Total cash and cash equivalents and restricted cash   
shown in the consolidated statements of cash flows$388,325
 $295,363



Notes Receivable

Notes receivable are carried at the face amount of each note plus respective accrued interest receivable, less received payments. The Company does not typically carry notes receivable in the course of its regular business, but contributed $20.0 million in the form of an implementation funding loan (the “Implementation Loan”) under an agreement with a current customer entered during the year ended December 31, 2017. The Implementation Loan helped support implementation services to assist the customer in expanding its Medicaid membership. The Implementation Loan carried a fixed interest rate of 2.5% per annum and the terms of the agreement governing the Implementation Loan required it to be repaid in ten equal monthly installments of $2.0 million, plus accrued interest, during 2018. The Implementation Loan has been repaid in full, thus there was no outstanding notes receivable balance recorded on our Consolidated Balance Sheetsflows as of December 31, 2018.2021 and 2020 (in thousands).

December 31,
20212020
Cash and cash equivalents$266,280 $340,490 
Restricted cash and restricted investments88,662 21,707 
Restricted investments included in restricted cash and restricted investments— (616)
Total cash and cash equivalents and restricted cash shown in the consolidated statements of cash flows (1)
$354,942 $361,581 
————————
(1)As a result of the closing of the sale of True Health, the consolidated statements of operations, consolidated balance sheets and related financial information reflect the Company’s operations and assets and liabilities of True Health as discontinued operations for all periods presented. Cash flows and comprehensive income have not been adjusted and are included in the consolidated statements of cash flows and consolidated statements of comprehensive income (loss) for all periods presented. See Note 5.

76


Accounts Receivable and Allowances

Accounts receivable are recorded and carried at the original invoiced amount less an allowance for any potential uncollectible amounts. We make estimates for the allowance for doubtful accounts and allowance for unbilled receivables based upon our assessment of various factors, including historical experience, the age of the accounts receivable balances, credit quality of our customers, current economic conditions, and other factors that may affect our ability to collect from customers.

Property and Equipment, Net


Property and equipment are carried at cost less accumulated depreciation and amortization. Depreciation and amortization of property and equipment are computed using the straight-line method over the shorter of the estimated useful lives of the assets or the lease term. The following summarizes the estimated useful lives by asset classification:


Computer hardware3 years
Computer software1 year
Furniture and equipment3 - 7 years
Furniture and equipment3-7 years
Internal-use software development costs5 years
Leasehold improvementsShorter of useful life or remaining lease term

When an item is sold or retired, the cost and related accumulated depreciation or amortization is eliminated and the resulting gain or loss, if any, is recorded in gain (loss) on disposal of assets and consolidation on our Consolidated Statementsconsolidated statements of Operationsoperations and Comprehensive Income (Loss)comprehensive income (loss).


We periodically review the carrying value of our long-lived assets, including property and equipment, for impairment whenever events or circumstances indicate that the carrying amount of such assets may not be fully recoverable. For long-lived assets to be held and used, impairments are recognized when the carrying amount of a long-lived asset group is not recoverable and exceeds fair value. The carrying amount of a long-lived asset group is not recoverable if it exceeds the sum of the undiscounted cash flows expected to result from the use and eventual disposition of the asset group. An impairment loss is measured as the amount by which the carrying amount of a long-lived asset group exceeds its fair value.


Software Development Costs


The Company capitalizes the cost of developing internal-use software, consisting primarily of personnel and related expenses (including stock-based compensation and employee taxes and benefits) for employees and third parties who devote time to their respective projects. Internal-use software costs are capitalized during the application development stage – when the research stage is complete and management has committed to a project to develop software that will be used for its intended purpose and anypurpose. Any costs incurred during subsequent efforts to significantly upgrade and enhance the functionality of the software are also capitalized. Capitalized software costs are included in property and equipment, net on our Consolidated Balance Sheets.consolidated balance sheets. Amortization of internal-use software costs are recorded on a straight-line basis over their estimated useful life and begin once the project is substantially complete and the software is ready for its intended purpose.


Research and Development Costs


Research and development costs consist primarily of personnel and related expenses (including stock-based compensation)compensation and employee taxes and benefits) for employees engaged in research and development activities as well as third-party fees. All such costs are expensed as incurred. We focus our research and development efforts on activities that support our technology infrastructure, clinical program development, data analytics and network development capabilities. Research and development costs are recorded within “Selling,selling, general and administrative expenses”expenses on our Consolidated Statementsconsolidated statements of Operationsoperations and Comprehensive Income (Loss)comprehensive income (loss) and were $18.2$15.5 million, $17.2$15.1 million and $11.1$19.8 million for the years ended December 31, 2018, 20172021, 2020 and 2016,2019, respectively.


Business Combinations


Companies acquired during each reporting period are reflected in the results of the Company effective from their respective dates of acquisition through the end of the reporting period. The Company allocates the fair value of purchase consideration to the assets acquired and liabilities assumed based on their estimated fair values at the acquisition date. Our estimates of fair value are based upon assumptions believed to be reasonable, but which are inherently uncertain and unpredictable and, as a result, actual results may differ
77


from estimates. Critical estimates used to value certain identifiable assets include, but are not limited to, expected long-term revenues, future expected operating expenses, cost of capital and appropriate discount rates.




The excess of the fair value of purchase consideration over the fair value of the assets acquired and liabilities assumed in the acquired entity is recorded as goodwill. Goodwill is assigned to the reporting unit that benefits from the synergies arising from the business combination. If the Company obtains new information about facts and circumstances that existed as of the acquisition date during the measurement period, which may be up to one year from the acquisition date, the Company may record adjustments to the assets acquired and liabilities assumed, with the corresponding offset to goodwill. Upon the conclusion of the measurement period or final determination of the values of assets acquired or liabilities assumed, whichever comes first, any subsequent adjustments are recorded toon the Company's Consolidated Statementsconsolidated statements of Operationsoperations and Comprehensive Income (Loss)comprehensive income (loss).


For contingent consideration recorded as a liability, the Company initially measures the amount at fair value as of the acquisition date and adjusts the liability, if needed, to fair value at each reporting period. Changes in the fair value of contingent consideration, other than measurement period adjustments, are recognized as operating income or expense. Acquisition-related expenses and post-acquisition restructuring costs are recognized separately from the business combination and are expensed as incurred.


Equity Method Investments

For entities that are not consolidated, but where the Company has significant influence over the operating or financial decisions of the entity, the Company accounts for the investment under the equity method of accounting. In accordance with the equity method of accounting, the Company will recognize its share of earnings or losses of the investee in the period in which they are reported by the investee. The Company also considers whether there are any indicators of other-than-temporary impairment of its investments accounted for under the equity method. These investments are included in investments in equity method investees on the consolidated balance sheets with income or loss included in gain (loss) from equity method investees on the consolidated statements of operations and comprehensive income (loss).

Impairment of Equity Method Investments

The Company considers certain factors to determine if there is a decrease in its investment fair value for its equity method investments that is other than temporary. The equity method investments will be written down to fair value if there is evidence of a loss in value which is other-than-temporary. The Company may estimate the fair value of its equity method investments by considering recent investee equity transactions, discounted cash flow analysis and recent operating results. If the fair value of the investment is below the carrying amount, management considers several factors when determining whether other-than-temporary impairment has occurred. The estimation of fair value and whether other-than-temporary impairment has occurred requires the application of significant judgment and future results may vary from current assumptions. Refer to Note 17 for additional discussion regarding impairments on equity method investments.

Goodwill


We recognize the excess of the purchase price, plus the fair value of any non-controlling interests in the acquiree, over the fair value of identifiable net assets acquired as goodwill. Goodwill is not amortized, but is reviewed at least annually for indications of impairment, with consideration given to financial performance and other relevant factors. We perform impairment tests of goodwill at a reporting unit level, which is consistent withlevel. Following the way management evaluates our business. Thesale of True Health, the Company has three3 reporting units: Legacy Services, New Century Healthunits and True Health. Ourour annual goodwill impairment review occurs during the fourth quarter of each year. We perform impairment tests between annual tests if an event occurs, or circumstances change, that we believe would more likely than not reduce the fair value of a reporting unit below its carrying amount.


Our goodwill impairment analysis first assesses qualitative factors to determine whether events or circumstances existed that would lead the Company to conclude it is more likely than not that the fair value of a reporting unit is below its carrying amount. If the Company determines that it is more likely than not that the fair value of a reporting unit is below the carrying amount, a quantitative goodwill assessment is required. In the quantitative evaluation, the fair value of the relevant reporting unit is determined and compared to the carrying value. If the fair value is greater than the carrying value, then the carrying value is deemed to be recoverable and no further action is required. If the fair value estimate is less than the carrying value, goodwill is considered impaired for the amount by which the carrying amount exceeds the reporting unit’s fair value and a charge is reported in goodwill impairment of goodwill on our Consolidated Statementsconsolidated statements of Operationsoperations and Comprehensive Income (Loss)comprehensive income (loss). See Note 79 for additional discussion regarding the goodwill impairment tests conducted during 20182021 and 2017.2020.


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Intangible Assets, Net


Identified intangible assets are recorded at their estimated fair values at the date of acquisition and are amortized over their respective estimated useful lives using a method of amortization that reflects the pattern in which the economic benefits of the intangible assets are used. The Company acquired additional intangible assets in conjunction with strategic acquisitions made during 2018. Information regarding the determination and allocation of the fair value of the acquired assets and liabilities is further described within Note 4.


The following summarizes the estimated useful lives by asset classification:

Corporate trade name10-2010 - 20 years
Customer relationships15-2510 - 25 years
Technology5 years
Provider network contracts3 - 5 years


Intangible assets are reviewed for impairment if circumstances indicate the Company may not be able to recover the asset’s carrying value. The Company evaluates recoverability by determining whether the undiscounted cash flows expected to result from the use and eventual disposition of that asset or group exceed the carrying value at the evaluation date. If the undiscounted cash flows are not sufficient to cover the carrying value, the Company measures an impairment loss as the excess of the carrying amount of the long-lived asset or group over its fair value. See Note 79 for additional discussion regarding our intangible assets.


Reserves for Claims Reservesand Performance-based Arrangements


Claims reservesReserves for our Servicesclaims and True Health segmentsperformance-based arrangements reflect estimates of payments under performance-based arrangements and the ultimate cost of claims that have been incurred but not reported, including expected development on reported claims, those that have been reported but not yet paid (reported claims in process), and other medical care expenses and services payable that are primarily comprisedcomposed of accruals for incentives and other amounts payable to health care professionals and facilities. Claims reserves also reflect estimated amounts owed to NMHC under a reinsurance agreement as discussed further in Note 9. The Company uses actuarial principles and assumptions that are consistently


applied in each reporting period and recognizes the actuarial best estimate of the ultimate liability along with a margin for adverse deviation. This approach is consistent with actuarial standards of practice that the liabilities be adequate under moderately adverse conditions.


The process of estimating reserves involves a considerable degree of judgment by the Company and, as of any given date, is inherently uncertain. The methods for making such estimates and for establishing the resulting liability are continually reviewed and adjustments are reflected in current results of operations in the period in which they are identified as experience develops or new information becomes known. See Note 1923 for additional discussion regarding our reserves for claims reserves.and performance-based arrangements.


Right of Offset

Certain customer arrangements give the Company the legal right to net payment for amounts due from customers and claims payable. As of December 31, 2021 and 2020, approximately 42% and —% of gross accounts receivable have been netted against claims payable. Furthermore, as of December 31, 2021, approximately 55% of our accounts receivable, net could ultimately be settled on a net basis, once the criteria for netting have been met.

Long-term Debt


Convertible notes and amounts borrowed under our credit agreement are carried at cost, net of debt discounts and issuance costs, as long-term debt on the Consolidated Balance Sheets.consolidated balance sheets. The debt discounts and issuance costs are amortized to non-cash interest expense on the consolidated statements of operations and comprehensive income (loss) using the straight linestraight-line method over the contractual term of the note if that method is not materially different from the effective interest rate method. Cash interest payments are due either quarterly or semi-annually in arrears and we accrue interest expense monthly based on the annual coupon rate. See Note 810 for further discussion regarding our convertible notes.notes and credit agreement.


Leases


The Company leases all of its office space and enters into various other operatingoffice space, data center and equipment lease agreements in conducting its business.normal business operations. At the inception of each lease,any contract, the Company evaluates the lease agreement to determine whether the contract contains a lease. If the contract contains a lease, the Company then evaluates the term and whether the lease is an operating or capitalfinance lease. Most leases include one or more options to renew or may have a termination option. The Company determines whether these options are reasonably certain to be exercised at the inception of the lease. The operating lease agreements may contain tenant improvement allowances, rent holidays or rent escalation clauses. When such items are included in a lease agreement, the Company records a deferred rent asset or liability on our Consolidated Balance Sheets equal to the difference between the rent expense and future minimum lease payments due. The rent expense related to these items is recognized on a straight-line basis in the Consolidated Statementsconsolidated statements of Operationsoperations and Comprehensive Income (Loss)comprehensive income (loss) over the terms of the respective leases. In addition,Leases with an initial term of 12 months or less are not recorded on the consolidated balance sheets.

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As most of our leases do not provide an implicit rate, we use our incremental borrowing rate based on the information available at commencement date in determining the present value of lease payments. We use the implicit rate when readily determinable. Further, the Company has enteredtreats all lease and non-lease components as a single combined lease component for all classes of underlying assets.

The Company also enters into sublease agreements for some of its leased office space. Total rentalRental income attributable to the subleases is immaterial and is offset against rent expense recorded in the Consolidated Statements of Operations and Comprehensive Income (Loss) over the terms of the leases. As of December 31, 2018 and 2017, the Company had not entered into any material capitalrespective leases.


The Company is subjectRefer to non-cancellable leasesNote 12 for offices or portions of offices for which use might cease, resulting in aadditional lease abandonment. When a lease abandonment is determined to have occurred, the present value of the future lease payments, net of estimated sublease payments, along with any unamortized tenant improvement costs, are recognized as lease abandonment expense in the Company’s Consolidated Statements of Operations and Comprehensive Income (Loss) with a corresponding liability in the Company’s Consolidated Balance Sheets. See Note 9 for discussion of the lease abandonment.disclosures.

Impairment of Equity Method Investments

The Company considers potential impairment triggers for its equity method investments, and the equity method investments will be written down to fair value if there is evidence of a loss in value which is other-than-temporary. The Company may estimate the fair value of its equity method investments by considering recent investee equity transactions, discounted cash flow analyses and recent operating results. If the fair value of the investment has dropped below the carrying amount, management considers several factors when determining whether other-than-temporary impairment has occurred. The estimation of fair value and whether other-than-temporary impairment has occurred requires the application of significant judgment and future results may vary from current assumptions. There was no material impairment recorded for the years ended December 31, 2018, 2017 and 2016.


Revenue Recognition


Our Services segment derivesWe derive revenue from two sources: (1) transformation services and (2) platform and operations services. SeeTransformation services consist of implementation services whereby we assist the customer in launching its population health or health plan programs, or implement certain platform and operations services. In certain cases, transformation services can also include revenue associated with our support of certain one-time wind-down activities for clients who are exiting a line of business or population. Platform and operations services generally include multi-year arrangements with customers to provide various population health, health plan operations, specialty care management and claims processing services on an ongoing basis, as well as transition or run-out services to customers receiving primarily TPA services. Revenue is recognized when control of the services is transferred to our customers.
“Changes
We use the following 5-step model, outlined in Accounting Principles” below for our updated revenue recognition policy as a result of our adoption of Accounting
Standards UpdateCodification (“ASU”ASC”) 2014-09, Topic 606, Revenue from Contracts with Customers.Customers (“ASC 606”), to determine revenue recognition from our contracts with customers:


Our True Health segment derives revenue from premiums that are earned over Identify the terms ofcontract(s) with a customer
Identify the related insurance policies. The portion of premiums that will be earnedperformance obligations in the future or are received priorcontract
Determine the transaction price
Allocate the transaction price to performance obligations
Recognize revenue when (or as) the effectivenessentity satisfies a performance obligation

See Note 6 for further discussion of the policy are deferred and reported as premiums received in advance. These amounts are generally classified as short-term deferredour policies related to revenue on our Consolidated Balancerecognition.
Sheets.




Cost of Revenue (exclusive(Exclusive of depreciationDepreciation and amortization)Amortization)


Our cost of revenue includes direct expenses and shared resources that perform services in direct support of clients. Costs consist primarily of employee-related expenses (including compensation, benefits and stock-based compensation), expenses for TPA support and other services, as well as other professional fees. In certain cases, our cost of revenue also includes claims and capitation payments to providers and payments for pharmaceutical treatments and other health care expenditures through capitated arrangements.

Claims Expenses

Our claims expenses consist of the direct medical expenses incurred by our True Health segment. Claims expenses are recognized in the period in which services are provided and include amounts that have been paid by us through the reporting date, as well as estimated medical claims and benefits payable for costs that have been incurred but not paid by us as of the reporting date. Claims expenses include, among other items, fee-for-service claims, pharmacy benefits, various other related medical costs and expenses related to our reinsurance agreement. We use judgment to determine the appropriate assumptions for determining the required estimates.


Stock-based Compensation


The Company sponsors a stock-based incentive plan that provides for the issuance of stock-based awards to employees, vendors and non-employee directors of the Company or its consolidated subsidiaries. Our stock-based awards generally vest over a four yearfour-year period and stock options expire ten10 years from the date of grant.


We expense the fair value of stock-based awards granted under our incentive compensation plans. Fair value of stock options is determined using a Black-Scholes options valuation methodology. The fair value of the awards is expensed over the performance or service period, which generally corresponds to the vesting period, on a straight-line basis and is recognized as an increase to additional paid-in capital. Stock-based compensation expense is reflected in “Costcost of revenue”revenue and “Selling,selling, general and administrative expenses”expenses in our Consolidated Statementsconsolidated statements of Operationsoperations and Comprehensive Income (Loss)comprehensive income (loss). Additionally, and if applicable, we capitalize personnel expenses attributable to the development of internal-use software, which include stock-based compensation costs. We recognize share-based award forfeitures as they occur.


Income Taxes


Deferred income taxes are recognized, based on enacted rates, when assets and liabilities have different values for financial statement and tax reporting purposes. A valuation allowance is recorded to the extent required. Considerable judgment and the use of estimates are required in determining whether a valuation allowance is necessary and, if so, the amount of such valuation allowance. In evaluating the need for a valuation allowance, we consider many factors, including: the nature and character of the deferred tax assets and liabilities; taxable income in prior carryback years; future reversals of temporary differences; the length of time carryovers can be utilized; and any tax planning strategies we would employ to avoid a tax benefit from expiring unused.


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We use a recognition threshold and a measurement attribute for the financial statement recognition and measurement of uncertain tax positions taken or expected to be taken in a tax return. For those benefits to be recognized, a tax position must be more-likely-than-not to be sustained upon examination by taxing authorities. We recognize interest and penalties accrued on any unrecognized tax exposures as a component of income tax expense, when applicable. As of December 31, 20182021 and 2017,2020, our identified balance of uncertain income tax positions would not have a material impact to the consolidated financial statements. We are subject to taxation in various jurisdictions in the U.S. and India and remain subject to examination by taxing jurisdictions for the year 2011 and all subsequent periods due to the availability of NOL carryforwards.


We are a holding company and our assets consist of our direct ownership in Evolent Health LLC, for which we are the managing member. Prior to the Class B unit exchanges on December 26, 2019, Evolent Health LLC iswas classified as a partnership for U.S. federal and applicable state and local income tax purposes and, as such, iswas not subject to U.S. federal, state and local income taxes. Taxable income or loss generated by Evolent Health LLC iswas allocated to holders of its units, including us, on a pro rata basis. Accordingly, we arewere subject to U.S. federal, state and local income taxes with respect to our allocable share of any taxable income of Evolent Health LLC. As a result of the 2019 Class B units exchanges, we became the sole owner of Evolent Health LLC and its entity classification changed from a partnership to an entity disregarded as separate from its owner for U.S. federal, state and local income tax purposes. Following the Class B units exchanges, any taxable income or loss generated by Evolent Health LLC is reportable and taxable only on the Company’s federal, state and local income tax returns. Evolent Health LLC has direct ownership in corporate subsidiaries, which arewere subject to U.S. and foreign taxes with respect to their own operations.operations during 2019.


Earnings (Loss) per Share


Basic earnings (loss) per share is computed by dividing net income (loss) available to Class A common shareholders by the weighted-average number of Class A common shares outstanding.


For periods of net income, and when the effects are not anti-dilutive, we calculate diluted earnings per share by dividing net income available to Class A common shareholders by the weighted average number of Class A common shares plus the weighted average number of Class A common shares assuming the conversion of our convertible notes, as well as the impact of all potential dilutive


common shares, consisting primarily of common stock options and unvested restricted stock awards using the treasury stock method and our exchangeable Class B common stock. For periods of net loss, shares used in the diluted earnings (loss) per share calculation represent basic shares as using potentially dilutive shares would be anti-dilutive.


Fair Value Measurement


Fair value is the price that would be received from the sale of an asset or paid to transfer a liability assuming an orderly transaction in the most advantageous market at the measurement date. Our Consolidated Balance Sheetsconsolidated balance sheets include various financial instruments (primarily cash not held in money-market funds, restricted cash, accounts receivable, accounts payable, accrued expenses and other liabilities) that are carried at cost and that approximate fair value.


See Note 1619 for further discussion regarding fair value measurement.


Foreign Currency

Note 3. Recently Issued Accounting Standards

Adoption of New Accounting Standards

In June 2016, the FASB issued ASU 2016-13, Financial Instruments-Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments and subsequently issued additional guidance that modified ASU 2016-13. The standard requires an entity to change its accounting approach for measuring and recognizing credit losses on certain financial assets measured at amortized cost, including trade receivables, certain non-trade receivables, contract assets, held-to-maturity securities, customer advances and certain off-balance sheet credit exposures, by replacing the existing “incurred loss” framework with an expected credit loss recognition model.  The new standard results in earlier recognition of credit losses based on past events, current conditions and reasonable and supportable forecasts. We adopted the requirements of this standard effective January 1, 2020 using the modified retrospective approach and recorded a cumulative effect adjustment of $3.0 million to January 1, 2020 retained earnings (accumulated deficit). Results for reporting periods beginning January 1, 2020 reflect the adoption of ASU 2016-13, while prior period amounts were not adjusted and continue to be reported in accordance with our historical accounting practices. Refer to Note 7 for additional disclosures related to current expected credit losses.

In December 2019, the FASB issued ASU No. 2019-12, Simplifying the Accounting for Income Taxes. The amendments in the ASU remove certain exceptions to the intraperiod tax allocation of losses and gains from different financial statement components and to the method of recognizing income taxes on interim period losses and the recognition of deferred tax liabilities for outside basis differences. In addition, the new guidance simplifies aspects of the accounting for franchise taxes and clarifies the accounting for
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transactions that result in a step-up in the tax basis of goodwill. The Company formed a subsidiaryadopted this standard starting in India during the first quarter of 2018.2021, which did not have a material impact on our consolidated financial statements.

In August 2020, the FASB issued ASU 2020-06, Accounting for Convertible Instruments and Contracts in an Entity’s Own Equity. The functional currencyASU simplifies the accounting for certain financial instruments with characteristics of liabilities and equity, including convertible instruments and contracts in an entity’s own equity. Specifically, the ASU removes the separation models for convertible debt with a cash conversion feature or convertible instruments with a beneficial conversion feature and no longer permits the use of the treasury stock method from calculating earnings per share. As a result, after adopting the ASU’s guidance, we will not separately present in equity an embedded conversion feature of such debt. Instead, we will account for a convertible debt instrument wholly as debt unless (i) a convertible instrument contains features that require bifurcation as a derivative or (ii) a convertible debt instrument was issued at a substantial premium. Additionally, the ASU removes certain conditions for equity classification related to contracts in an entity’s own equity (e.g., warrants) and amends certain guidance related to the computation of earnings per share for convertible instruments and contracts on an entity’s own equity. The guidance in this ASU can be adopted using either a full or modified retrospective approach and becomes effective for fiscal years, and interim periods within those fiscal years, beginning after December 15, 2021. We will adopt the ASU in the first quarter of fiscal 2022, and expect to use modified retrospective approach. The Company is currently assessing the impact, if any, that ASU 2020-06 would have on its financial position, results of operations or cash flows, however, the inability to use the treasury stock method in accounting for the shares issuable upon conversion of the 2024 Notes and the 2025 Notes will adversely affect our international subsidiarydiluted earnings per share.

Recent Accounting Pronouncements Not Yet Effective

In October 2021, the FASB issued ASU 2021-08, Business Combinations (Topic 805): Accounting for Contract Assets and Contract Liabilities from Contracts with Customers, which requires contract assets and contract liabilities acquired in a business combination to be recognized and measured by the acquirer on the acquisition date in accordance with ASC 606, Revenue from Contracts with Customers. This approach differs from the current requirement to measure contract assets and contract liabilities acquired in a business combination at fair value. This new standard is effective for our interim and annual periods beginning after December 15, 2022, with early adoption permitted. We are currently evaluating the Indian Rupee. We translateadoption impacts on our consolidated financial statements.

Note 4. Transactions

Business Combinations
Vital Decisions
On October 1, 2021, the Company completed its acquisition of Vital Decisions, including 100% of the voting equity interests. Vital Decisions is a leading provider of technology-enabled advance care planning services, ensuring that the care of individuals with serious illness aligns with their values and changing preferences throughout their health journey and, in particular, as they approach end-of-life decisions. The transaction is expected to deepen our capabilities, allowing us to cross-sell across customers and enhance our value proposition to partners.
Total merger consideration, net of cash on hand and certain closing adjustments, was $117.7 million, based on the closing price of the Company’s Class A common stock on the NYSE on October 1, 2021. The merger consideration consisted of $46.5 million of cash consideration, 1.8 million shares of Class A common stock, fair valued at $56.6 million as of October 1, 2021, and an earn-out of up to $45.0 million, fair valued at $14.6 million as of October 1, 2021. See Note 18 for additional information regarding the fair value determination of the earn-out consideration.

The purchase price was allocated to the assets acquired and liabilities assumed based on their estimated fair values as of October 1, 2021, as follows (in thousands):

Purchase consideration:
Cash$46,500 
Fair value of Class A common stock issued56,626 
Fair value of contingent consideration14,600 
Total consideration$117,726 
Tangible assets acquired:
Cash and cash equivalents$1,430 
Accounts receivable3,301 
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Prepaid expenses and other current assets78 
Other non-current assets2,564 
Total tangible assets acquired7,373 
Identifiable intangible assets acquired:
Customer relationships32,500 
Technology5,000 
Corporate trade name2,500 
Total identifiable intangible assets acquired40,000 
Liabilities assumed:
Accounts payable93 
Accrued liabilities661 
Accrued compensation and employee benefits970 
Deferred tax liabilities, net499 
Deferred revenue2,000 
Operating lease liabilities2,712 
Total liabilities assumed6,935 
Goodwill77,288 
Net assets acquired$117,726 

The fair value of the receivables acquired, as shown in the table above, approximates the gross contractual amounts and is expected to be collectible in full. Identifiable intangible assets associated with customer relationships, technology and corporate trade names will be amortized on a straight-line basis over their preliminary estimated useful lives of 13 years, 5 years, and 15 years, respectively. The customer relationships are primarily attributable to existing contracts with current customers. The technology consists primarily of a proprietary advance care planning documentation portal where patients can input information, and doctor/patient conversations are populated for later reference. The corporate trade name reflects the value that we believe the Vital Decisions brand name carries in the market. The fair value of the intangible assets was determined using the income approach and the relief from royalty approach. The income approach estimates fair value for an asset based on the present value of cash flows projected to be generated by the asset. Projected cash flows are discounted at a required rate of return that reflects the relative risk of achieving the cash flows and the time value of money. The relief from royalty approach estimates the fair value of an asset by calculating how much an entity would have to spend to lease a similar asset. Goodwill is calculated as the difference between the acquisition date fair value of the total consideration and the fair value of the net assets acquired and represents the future economic benefits that we expect to achieve as a result of the acquisition. The goodwill is attributable primarily to cross-selling opportunities and the acquired assembled workforce and was all allocated to the Clinical Solutions segment. Goodwill is considered to be an indefinite lived asset. $69.6 million of the goodwill recorded on the transaction is deductible for tax purposes.

The amounts above reflect management’s estimate of the fair value of the tangible and intangible assets acquired and liabilities assumed. Any necessary adjustments will be finalized within one year from the date of acquisition.

Equity Investments
Passport
On May 28, 2019, UHC, Passport Health Solutions, LLC (“PHS I”), the Company and EVH Passport entered into an Asset Purchase Agreement (the “Passport APA”), which provided for the sale of substantially all of the assets of UHC and PHS I, including UHC’s Kentucky Medicaid contract (the “Passport Medicaid Contract”), to EVH Passport for a purchase price of $70.0 million in cash and the issuance of a 30% interest in EVH Passport (the “Passport Purchase Price”) to The University of Louisville, the University of Louisville Physicians, University Medical Center, the Jewish Heritage Fund for Excellence, Norton Healthcare, Inc. and the Louisville/Jefferson County Primary Care Association (collectively, the “Sponsors”).

On June 18, 2019, the Company contributed $40.0 million to UHC in the form of an advance for regulatory capital requirements under an agreement with UHC (the “Passport Note”). The Passport Note carried a fixed interest rate of 6.5% per annum. Additionally, on
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June 6, 2019, the Company and UHC entered into an Indemnity Agreement (the “Indemnity Agreement”), with an insurance company (the “Surety”). The Surety issued a performance bond in the amount of $25.0 million to secure UHC’s performance under its Medicaid Contract. Pursuant to the Indemnity Agreement, the Company and UHC were jointly and severally liable to the Surety in the maximum amount of the bond, plus certain costs of the Surety, in the event of losses arising under the bond. The bond’s original expiry date was June 30, 2020 and during the three months ended June 30, 2020, was extended to December 31, 2020. The bond was released in October 2020.

On December 30, 2019, UHC, PHS I, the Company and EVH Passport consummated the transactions contemplated by the Passport APA (the “Passport Closing”). At the Passport Closing, $16.2 million of the cash Passport Purchase Price was held back until such time as PHS I delivers to EVH Passport certain owned real property and improvements free and clear of all encumbrances. In addition, at the Passport Closing, EVH Passport and UHC entered into an agreement that provided for the administration and assumption of the financial statementsrisks by EVH Passport of thisUHC’s dual eligible special needs business (the “DNP Business”) until such time as EVH Passport became certified as a Medicare Advantage Organization and the D-SNP Business could be transferred to EVH Passport. On October 1, 2020, the D-SNP Business was transferred from UHC to EVH Passport. At the Passport Closing, EVH Passport assumed UHC’s obligations under the Passport Note and the Indemnity Agreement.

On July 16, 2020, EVH Passport, Evolent Health LLC and Molina Healthcare, Inc. (“Molina”) entered into an Asset Purchase Agreement (the “Molina APA”), which contemplated the sale by EVH Passport to Molina of certain assets, including certain intellectual property rights of EVH Passport and EVH Passport’s rights under the Passport Medicaid Contract. On September 1, 2020, EVH Passport and Molina consummated the transactions contemplated by the Molina APA (the “Molina Closing”) and the Passport Medicaid Contract was novated to Molina. As a result, EVH Passport began to wind down its business. In connection with the Molina Closing, Molina deposited $20.0 million in cash in escrow, which was subsequently released to EVH Passport in January 2021. In addition, at the Molina Closing, Molina and EVH Passport entered into an agreement that provided for the assumption of the financial risks by Molina of the D-SNP Business until such time as Molina’s Kentucky health plan becomes certified as a Medicare Advantage Organization and the D-SNP Business is transferred Molina. The Company and EVH Passport continued to administer the D-SNP Business until January 1, 2021, at which time Molina became responsible for its administration until the D-SNP Business was officially transferred to Molina effective September 1, 2021.

Prior to the Molina Closing, the Company accounted for its investment in EVH Passport as an unconsolidated variable interest entity under the equity method of accounting. As a result of the transaction, the Company concluded that a reconsideration event occurred whereby EVH Passport was determined to be a voting interest entity and that Evolent had a controlling financial interest in EVH Passport; accordingly, the Company consolidated EVH Passport as of September 1, 2020 in its consolidated financial statements. The Company accounted for the transaction as an asset acquisition, as the Company concluded that assets acquired as a result of the consolidation did not meet the criteria to be classified as a business under GAAP. Following the Molina Closing and consolidation of EVH Passport in the Company’s consolidated financials, on November 16, 2020, EVH Passport redeemed the Sponsors’ equity interests in EVH Passport for $20.0 million in cash in accordance with the terms of EVH Passport’s Stockholders’ Agreement, and, as a result, EVH Passport became a wholly owned subsidiary of the Company.

As part of the consolidation, the Company recorded assets primarily consisting of cash and cash equivalents and restricted cash and cash equivalents of $159.8 million, available for sale securities of $88.6 million, receivables related to U.S. dollars using month-end ratesunsettled sales of exchangesecurities of $43.0 million and other assets of $50.2 million and total liabilities primarily comprised of reserve for assetsclaims and performance-based arrangements of $164.8 million and accrued liabilities of $50.0 million. Subsequent to winddown activities, any remaining capital will be distributed to the Company subject to regulatory approval from the Kentucky Department of Insurance. In addition, the Passport Note was eliminated upon consolidation, and average ratesas of exchangeDecember 31, 2020, the outstanding principal balance of the $40.0 million Passport Note was repaid in full by EVH Passport including approximately $3.6 million of accrued interest.

During the first quarter of 2021, pursuant to the terms of the Molina APA, EVH Passport received a cash payment from Molina in the amount of $23.0 million based on the number of enrollees above a certain threshold in the D-SNP Business and Molina's Medicaid plan following the open enrollment period for revenue and expenses. Translation gains and losses areplan year 2021. The payment is recorded in accumulated othergain on transfer of membership on the consolidated statement of operations and comprehensive income (loss). The foregoing amount represents 50% of the payment that EVH Passport is eligible to receive pursuant to the terms of the Molina APA based on the number of such enrollees. The remaining 50% was received in the first quarter of 2022 and was recorded as a receivable on our consolidated balance sheet and a gain on transfer of membership on the consolidated statement of operations and comprehensive income (loss) as a component of shareholders' equity. We recorded a foreign currency translation loss of $0.2 million on our Consolidated Statements of Operations and Comprehensive Income (Loss) forduring the year ended December 31, 2018,2021 as there were no remaining uncertainties related to realization.

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Loss on Disposal of Assets

During 2019, the Company, through a consolidated subsidiary, entered into an agreement with an unrelated party to provide services and support to providers, independent physician associations, and other provider groups. During the first quarter of 2020, the Company sold its interest in the subsidiary and recorded a loss on disposal of assets of $6.4 million in the consolidated statements of operations and comprehensive income (loss). The Company did not have any continuing involvement with the subsidiary after the consummation of this transaction.

Note 5. Discontinued Operations

On January 11, 2021, Evolent Health LLC, EH Holdings and True Health, each wholly owned subsidiaries of the Company, entered into a Stock Purchase Agreement (the “True Health SPA”) with Bright Health Management, Inc. (“Bright HealthCare”), pursuant to which resultedEH Holdings agreed to sell all of its equity interests in an “AccumulatedTrue Health to Bright HealthCare. Closing of the transactions contemplated by the True Health SPA occurred on March 31, 2021 (the “True Health Closing”) and the Company has had no continuing involvement with True Health subsequent to the closing except a pre-existing services agreement for claims processing and other comprehensive loss”health plan administrative functions.

As of $0.2 million on our Consolidated Balance Sheetthe first quarter of 2021, the Company determined that True Health met the discontinued operations criteria under ASC 205, and as such, True Health assets and liabilities as of December 31, 2018.2020, and the results of operations for all periods presented are classified as discontinued operations and are not included in continuing operations in the consolidated financial statements.

Change in Accounting Principle

Adoption of ASU 2014-09, Revenue from Contracts with Customers

As discussed in Note 3,During the year ended December 31, 2021, the Company adopted ASU 2014-09, Revenuerecorded purchase prices adjustments to the True Health Closing of $8.7 million which are included in loss from Contracts with Customers, effective January 1, 2018. discontinued operations on the consolidated statements of operations and comprehensive income (loss).

The following is our updated accounting policy with respecttable summarizes the results of operations of the Company’s True Health business, which are included in loss from discontinued operations in the consolidated statements of operations and comprehensive income (loss) for the years ended December 31, 2021, 2020 and 2019:
For the Year Ended December 31,
202120202019
Revenue
Platform and operations$38 $356 $145 
Premiums44,795 117,377 171,742 
Total revenue44,833 117,733 171,887 
Expenses
Cost of revenue (exclusive of depreciation and amortization expenses presented separately below) (1)
5,885 18,343 6,633 
Claims expenses33,954 87,951 135,774 
Selling, general and administrative expenses (2)
5,764 18,576 26,617 
Depreciation and amortization expenses160 640 590 
Total operating expenses45,763 125,510 169,614 
Operating income (loss)(930)(7,777)2,273 
Interest income112 531 581 
Interest expense(4)(12)21 
Other loss(25)(1)(3)
Income (loss) before income taxes and non-controlling interests(847)(7,259)2,872 
85


Benefit (provision) for income taxes(326)(1,185)1,259 
Net income (loss)$(521)$(6,074)$1,613 
————————
(1)Cost of revenue includes intercompany expenses between the Company and True Health that are recorded in income from continuing operations in the consolidated statements of operations and comprehensive income (loss) related to revenue recognitionan existing services agreement for our Services segment.claims processing and other health plan administrative functions of $2.8 million, $13.6 million and $6.6 million for the years ended December 31, 2021, 2020 and 2019, respectively.

(2)Selling, general and administrative expenses includes intercompany expenses between the Company and True Health that are recorded in income from continuing operations on the consolidated statements of operations and comprehensive income (loss) related to an existing services agreement for claims processing and other health plan administrative functions of $1.1 million, $6.4 million and $6.0 million for the years ended December 31, 2021, 2020 and 2019, respectively.
Our Services segment derives
The consolidated statements of cash flows for all periods have not been adjusted to separately disclose cash flows related to discontinued operations. Cash flows related to the True Health business during the year ended December 31, 2021, 2020 and 2019 were as follows:

For the Year Ended December 31,
202120202019
Cash flows provided by (used in) operating activities$5,002 $6,852 $(6,642)
Cash flows (used in) provided by investing activities(2,494)2,636 (7,172)
Cash flows used in financing activities— — (2,500)

The following table summarizes the current and long-term assets and liabilities of the discontinued True Health business in the consolidated balance sheets as of December 31, 2020:

ASSETS
Current assets:
Cash and cash equivalents$21,488 
Restricted cash and restricted investments63 
Accounts receivable, net3,437 
Prepaid expenses and other current assets5,198 
Investments, at amortized cost3,728 
Total current assets33,914 
Restricted cash and restricted investments616 
Investments, at amortized cost10,919 
Prepaid expenses and other noncurrent assets59 
Intangible assets, net3,080 
Goodwill5,705 
Total assets$54,293 
LIABILITIES
Current liabilities:
Accounts payable (1)
93 
Accrued liabilities11,265 
Accrued compensation and employee benefits1,115 
Deferred revenue4,140 
Reserve for claims and performance-based arrangements9,858 
Total current liabilities26,471 
Other long-term liabilities128 
86


Deferred tax liabilities, net49 
Total liabilities$26,648 
————————
(1)Accounts payable excludes $1.5 million between the Company and True Health related to an existing services agreement for claims processing and other health plan administrative functions as of December 31, 2020.

Note 6. Revenue Recognition

We derive revenue from two sources: (1) transformation services and (2) platform and operations services. Revenue is recognized when control of the services is transferred to our customers. With the exception of revenues from our downside risk sharing arrangements through our insurance subsidiary, we use the following 5-Step model, outlined in Accounting Standards Codification (“ASC”) Topic 606, Revenue from Contracts with Customers (“ASC 606”), to determine revenue recognition on our contracts with customers:

Identify the contract(s) with a customer
Identify the performance obligations in the contract
Determine the transaction price
Allocate the transaction price to performance obligations
Recognize revenue when (or as) the entity satisfies a performance obligation


Transformation Services Revenue

Transformation services consist of strategic assessments, or Blueprint contracts, and implementation services whereby we assist the customer in launching its population health or health plan strategy.programs. In certain cases, transformation services can also include revenue associated with our support of certain one-time wind-down activities for clients who are exiting a line of business or population. The transformation services are usually completed within 12 months. We generally receive a fixed fee for transformation services and recognize revenue over time using an input method based on hours incurred compared to the total estimated hours required to satisfy our performance obligation.

Platform and Operations Services Revenue

Platform and operations services generally includeare typically multi-year arrangements with customers to provide various population health,clinical and administrative solutions. In our Clinical Solutions segment, our solutions are designed to lower the medical expenses of our partners and include our total cost of care and specialty care management services. In our Evolent Health Services segment, our solutions are designed to provide comprehensive health plan operations specialty care management (through capitated arrangements) and claims processing services, on an ongoing basis, as well asand also include transition or run-out services to customers receiving primarily third-party administration (“TPA”) services.

Our performance obligation in these arrangements is to provide an integrated suite of services, including access to our platform that is customized to meet the specialized needs of our customers and members. Generally, we will apply the series guidance to the performance obligation as we have determined that each time increment is distinct. We primarily utilize a variable fee structure for these services that typically includeincludes a monthly payment that is calculated based on a specified per member per month rate, multiplied by the number of members that our partners are managing under a value-based care arrangement or a percentage of plan premiums. Our arrangements may also include other variable fees related to service level agreements, shared medical savings arrangements and other performance measures. Variable consideration is estimated using the most likely amount based on our historical experience and


best judgment at the time. Due to the nature of our arrangements, certain estimates may be constrained if it is probable that a significant reversal of revenue will occur when the uncertainty is resolved. We recognize revenue forfrom platform and operations services over time using the time elapsed output method. Fixed consideration is recognized ratably over the contract term. In accordance with the series guidance, we allocate variable consideration to the period to which the fees relate.


In our Clinical Solutions segment, we enter into capitation arrangements that may include performance-based arrangements and/or gainshare features. We recognize capitation revenue on a gross basis when we have established control over the services within our scope and recognize capitation revenue on a net basis when we do not have control over the services within our scope.
Contracts with Multiple Performance Obligations

Our contracts with customers may contain multiple performance obligations, primarily when the customer has requested both transformation services and platform and operations services as these services are distinct from one another. When a contract has multiple performance obligations, we allocate the transaction price to each performance obligation based on the relative standalone selling price using the expected cost margin approach. This approach requires estimates regarding both the level of effort it will take to satisfy the performance obligation as well as fees that will be received under the variable pricing model. We also take into consideration customer demographics, current market conditions, the scope of services and our overall pricing strategy and objectives when determining the standalone selling price.

Principal vsvs. Agent

We occasionally use third parties to assist in satisfying our performance obligations. In order to determine whether we are the principal or agent in the arrangement, we review each third-party relationship on a contract by contract basis. We are an agent whenAs we integrate goods and services provided by third parties into our role is to arrange for another entity to provideoverall service, we control the goods and services provided to the customer. In these instances,customer prior to its delivery. As such, we do not control the service before it is provided and recognize revenue on a net basis. We are the principal whenand we control the good or service prior to transferring control to the customer. Wewill recognize revenue on a gross basis whenbasis. In certain cases, we areact as an agent and do not control the principal in the arrangement.

Previous revenue policy

Priorservices from third parties before it is delivered to the adoption of the new revenue guidance on January 1, 2018, the Company recognized revenue when persuasive evidence of an arrangement existed, the fees were fixed or determinable, the product or service had been delivered and collectability was assured. The Company considered the terms of each arrangement to determine the appropriate accounting treatment.

In accordance with the requirements under ASU 2014-09, the impact of adoption to our consolidated financial statements was as follows. See Note 5 for additional disclosures regarding Evolent's contracts with customers.

Condensed Consolidated Statements of Operations and Comprehensive Income (Loss)     
(in thousands)         
 For the Year Ended December 31, 2018 
    Amounts withoutImpact of
    adoption ofadoption
 As Reported ASC 606 Higher/(Lower)
Revenue         
Transformation services $32,916
  $35,238
  $(2,322) 
Platform and operations services 500,190
  497,284
  2,906
 
          
Expenses         
Cost of revenue (exclusive of depreciation and amortization         
presented separately below) 327,825
  337,080
  (9,255) 
Selling, general and administrative expenses 235,418
  236,173
  (755) 
Income (loss) before income taxes and non-controlling interests (54,151)  (64,745)  10,594
 



Condensed Consolidated Balance Sheets         
(in thousands)         
 As of December 31, 2018 
    Balances withoutImpact of
    adoption ofadoption
 As Reported ASC 606 Higher/(Lower)
Assets         
Accounts receivable, net $80,208
  $77,197
  $3,011
 
Contract assets (current) 2,102
  
  2,102
 
Contract assets (noncurrent) 961
  
  961
 
Contract cost assets 19,147
  
  19,147
 
          
Liabilities and Shareholders' Equity (Deficit)         
          
Liabilities         
Deferred revenue $20,584
  $23,391
  $(2,807) 
Other long-term liabilities 17,090
  16,965
  125
 
          
Shareholders' Equity (Deficit)         
Retained earnings (accumulated deficit) 50,009
  23,111
  26,898
 
Non-controlling interests 45,532
  44,527
  1,005
 

3. Recently Issued Accounting Standards

Adoption of New Accounting Standards

In June 2018, the Financial Accounting Standards Board (“FASB”) issued ASU 2018-07, Compensation - Stock Compensation: Improvements to Nonemployee Share-Based Payment Accounting. The update expands the scope of ASC Topic 718, Compensation - Stock Compensation (“ASC 718”), to include share-based payment transactions for acquiring goods and services from nonemployees. The ASU specifies that ASC 718 applies to all share-based payment transactions in which a grantor acquires goods or services to be used or consumed in a grantor’s own operations by issuing share-based payment awards. The amendments in the update also clarify that ASC 718 does not apply to share-based payments used to effectively provide (1) financing to the issuer or (2) awards granted in conjunction with selling goods or services to customers as part of a contract accounted for under ASC 606. The update is effective for public business entities for fiscal years beginning after December 15, 2018, including interim periods within that fiscal year. Early adoption is permitted, but no earlier than an entity’s adoption date of ASC 606. We adopted the requirements of this standard effective July 1, 2018, and the adoption did not have a material impact to our financial condition and results of operations during 2018. Going forward, we do not expect the adoption to have a material impact on our financial condition or results of operations.

In May 2014, the FASB issued ASU 2014-09, Revenue from Contracts with Customers, in order to clarify the principles of recognizing revenue. This standard establishes the core principle ofcustomer thereby recognizing revenue to depict the transfer of promised goods or services in an amount that reflects the consideration to which the entity expects to be entitled in exchange for those goods or services. The FASB defines a five-step process that systematically identifies the various components of the revenue recognition process, culminating with the recognition of revenue upon satisfaction of an entity’s performance obligations. By completing all five steps of the process, the core principles of revenue recognition will be achieved. The new revenue standard (including updates) is effective for annual and interim reporting periods beginning after December 15, 2017, with early adoption permitted only as of annual reporting periods beginning after December 15, 2016. The guidance permits two methods of adoption: i) the full retrospective method applying the standard to each prior reporting period presented, or ii) the modified retrospective method with a cumulative effect of initially applying the guidance recognized at the date of initial application. The standard also allows entities to apply certain practical expedients at their discretion. The Company adopted the standard effective January 1, 2018, using the modified retrospective method for only contracts that were not completed at the date of initial application. Results for reporting periods beginning after January 1, 2018 are presented under ASC 606, while prior period amounts are not adjusted and continue to be reported in accordance with our historic accounting under ASC Topic 605, Revenue Recognition (“ASC 605”). The adoption of this standard resulted in changes related to revenue recognition for contracts that contain certain features, such as variable consideration. These changes generally accelerate revenue recognition. In addition, certain customer setup costs, which have historically been expensed as incurred, will now be capitalized. Evolent recognized the cumulative effect of applying the new revenue standard as a $17.3 million adjustment to the opening balance of retained earnings, including non-controlling interests, in the first quarter of 2018, primarily as a result of capitalization of expenses related to contract acquisition and fulfillment costs and acceleration of revenue due to variable consideration estimation. See Note 5 for additional disclosures regarding Evolent's contracts with customers. See Note 2 for updated


revenue recognition accounting policy and the impact of adopting the new revenue recognition standard on Evolent’s financial statements.

Future Adoption of New Accounting Standards

In August 2018, the FASB issued ASU 2018-15, Intangibles-Goodwill and Other-Internal Use Software: Customers Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement that is a Services Contract. The amendments in this ASU align the requirements for capitalizing implementation costs incurred in a hosting arrangement that is a service contract with the requirements for capitalizing implementation costs incurred to develop or obtain internal-use software. The update is effective for fiscal years beginning after December 15, 2019, and interim periods within those fiscal years. Early adoption is permitted, including adoption in any interim period. The amendments in this update should be applied either retrospectively or prospectively to all implementation costs incurred after the date of adoption. We are currently evaluating the impact of adoption on our financial condition and results of operations.

In June 2016, the FASB issued ASU 2016-13, Financial Instruments - Credit Losses: Measurement of Credit Losses on Financial Instruments. With respect to assets measured at amortized cost, such as held-to-maturity assets, the update requires presentation of the amortized cost net of a credit loss allowance. The update eliminates the probable initial recognition threshold that was previously required prior to recognizing a credit loss on financial instruments. The credit loss estimate can now reflect an entity’s current estimate of all future expected credit losses as opposed to the previous standard, when an entity only considered past events and current conditions. With respect to available for sale debt securities, the update requires that credit losses be presented as an allowance rather than as a write-down. The update is effective for fiscal years beginning after December 15, 2019, including interim periods within those fiscal years. Early adoption is permitted as of the fiscal years beginning after December 15, 2018, including interim periods within those fiscal years. We intend to adopt the requirements of this standard effective January 1, 2020, and are currently evaluating the impact of the adoption on our financial condition and results of operations.

In February 2016, the FASB issued ASU 2016-02, Leases, which sets out the principles for the recognition, measurement, presentation and disclosure of leases for both parties to a contract (i.e., lessees and lessors). The new standard requires lessees to apply a dual approach, classifying leases as either finance or operating leases based on the principle of whether or not the lease is effectively a financed purchase by the lessee. This classification will determine whether lease expense is recognized based on an effective interest method or on a straight‑line basis over the term of the lease, respectively. A lessee is also required to record a right‑of‑use asset and a lease liability for all leases with a term of greater than 12 months regardless of their classification. Leases with a term of 12 months or less will be accounted for similar to existing guidance for operating leases today. ASU 2016-02 (ASC Topic 842) supersedes the previous leases standard, ASC 840, Leases. The ASU is effective for fiscal years beginning after December 15, 2018, including interim periods within those fiscal years. Early application is permitted. A modified retrospective transition approach was required for lessees for capital and operating leases existing at, or entered into after, the beginning of the earliest comparative period presented in the financial statements, with certain practical expedients available. In July 2018, the FASB issued ASU 2018-11, which is intended to make targeted improvements to ASU 2016-02. The amendments in ASU 2018-11 provide entities with an additional (and optional) transition method to adopt the new leases standard by recognizing a cumulative-effect adjustment to the opening balance of retained earnings in the period of adoption. The requirements of ASU 2018-11 are effective on the same date as the requirements of ASU 2016-02. Pursuant to ASU 2018-11, the Company will apply the new standard at its adoption date rather than at the earliest comparative period presented in the financial statements and recognize a cumulative-effect adjustment to the opening balance of retaining earnings.

We intend to adopt the requirements of the new lease accounting standard effective January 1, 2019, using a modified retrospective approach. The Company has formulated an implementation team that is currently engaged in the evaluation process. We expect to take advantage of the package of practical expedients permitted within the new standard. We anticipate that this standard will have a material impact on our Consolidated Balance Sheets. We have considerable future minimum lease commitments related to our current noncancelable facility leases that expire through 2031, and we are currently in the process of renewing our lease at our headquarters in Arlington, Virginia. Recording our facility leases as right-of-use assets and the present value of remaining lease payments for leases in place at adoption as liabilities will have a material impact on our Consolidated Balance Sheets. We do not believe, however, that the adoption will have a material impact on our results of operations. See Note 9 for a disclosure of our undiscounted future minimum lease commitments.



4. Transactions

Business Combinations

New Century Health
On October 1, 2018, the Company completed its acquisition of New Century Health, including 100% of the voting equity interests. New Century Health is a technology-enabled, specialty care management company focused primarily on cancer and cardiac care and its assets include a proprietary technology platform which brings together clinical capabilities, pharmacy management and physician engagement to assist New Century Health’s customers in managing the large and complex specialties of cancer and cardiac care. We expect that the transaction will allow Evolent to enhance its clinical capabilities and enable it to offer a more integrated set of services to its current provider partners.net basis.
Total merger consideration, net of cash on hand and certain closing adjustments, was $205.1 million, based on the closing price of the Company’s Class A common stock on the NYSE on October 1, 2018. The merger consideration consisted of $118.7 million of cash consideration, 3.1 million shares of Evolent Health LLC’s Class B common units and an equal number of the Company’s Class B common stock and an earn-out of up to $11.4 million, fair valued at $3.2 million as of October 1, 2018. The merger agreement includes an earn-out of up to $20.0 million, $11.4 million of which is payable to the former owners of New Century Health and $8.6 million of which is payable to former employees of New Century Health that became employees of the Company. The amount payable to the former owners of New Century Health is considered merger consideration. The amount payable to the former employees of New Century Health requires continued employment with the Company and is therefore considered post-combination compensation expense. See Note 16 for additional information regarding the fair value determination of the earn-out consideration and Note 11 for additional information about the portion of the earn-out that is classified as post-combination compensation expense. The Evolent Health LLC Class B common units, together with a corresponding number of the Company’s Class B common stock, can be exchanged for an equivalent number of the Company’s Class A common stock, and were valued at $83.2 million using the closing price of the Company’s Class A common stock on the NYSE on October 1, 2018.
As a result of the Class B common stock issued for the New Century Health transaction, the Company’s ownership in Evolent Health LLC decreased from 99.0% to 95.3%, immediately following the acquisition. The Company incurred approximately $1.6 million of transaction costs related to the New Century Health transaction during 2018, which are recorded within “Selling, general and administrative expenses” on our Consolidated Statements of Operations and Comprehensive Income (Loss). The Company accounted for the transaction as a business combination using the acquisition method of accounting.


The purchase price was preliminarily allocated to the assets acquired and liabilities assumed based on their estimated fair values as of October 1, 2018, as follows (in thousands):

87
Purchase consideration: 
Cash$124,652
Fair value of Class B common stock issued83,173
Fair value of contingent consideration3,200
Total consideration$211,025
  
Tangible assets acquired: 
Cash and cash equivalents$5,963
Accounts receivable5,559
Prepaid expenses and other current assets7,901
Property and equipment381
Other noncurrent assets148
  
Identifiable intangible assets acquired: 
Customer relationships72,500
Technology27,000
Corporate trade name4,300
Provider network contracts9,600
  
Liabilities assumed: 
Accounts payable1,167
Accrued liabilities1,494
Accrued compensation and employee benefits3,966
Claims reserves18,631
Deferred tax liabilities24,041
Other long-term liabilities6,138
  
Goodwill133,110
Net assets acquired$211,025

The fair value of the receivables acquired, as shown in the table above, approximates the gross contractual amounts and is expected to be collectible in full. Identifiable intangible assets associated with customer relationships will be amortized on a straight-line basis over their preliminary estimated useful lives of 15 years. Identifiable intangible assets associated with technology, corporate trade name and provider network contracts will be amortized on a straight-line basis over their preliminary estimated useful lives of 5, 10 and 5 years, respectively. The customer relationships are primarily attributable to long-term existing contracts with current customers. The technology consists of a clinical rules engine portal, data warehouse and claims system that New Century Health uses to provide services to its customers. The corporate trade name reflects the value that the New Century Health brand name carries in the market. The provider network contracts represents the established provider network that New Century Health relies on to provide services to its customers. The fair value of the intangible assets was determined using the income approach, the relief from royalty approach and the cost approach. The income approach estimates fair value for an asset based on the present value of cash flows projected to be generated by the asset. Projected cash flows are discounted at a required rate of return that reflects the relative risk of achieving the cash flows and the time value of money. The relief from royalty approach estimates the fair value of an asset by calculating how much an entity would have to spend to lease a similar asset. The cost approach estimates the fair value of an asset by determining the amount that would be required currently to replace the service capacity of an asset. Goodwill is calculated as the difference between the acquisition date fair value of the total consideration and the fair value of the net assets acquired and represents the future economic benefits that we expect to achieve as a result of the acquisition. The goodwill is attributable primarily to cross-selling opportunities and the acquired assembled workforce and was all allocated to the Services segment. Goodwill is considered to be an indefinite lived asset.

The merger was structured as a tax-free reorganization and therefore the Company received carryover basis in the assets and liabilities acquired; accordingly, the Company recognized net deferred tax liabilities associated with the difference between the book basis and the tax basis for the assets and liabilities acquired. The goodwill is not deductible for tax purposes.



The amounts above reflect management’s preliminary estimate of the fair value of the tangible and intangible assets acquired and liabilities assumed based on a valuation performed using currently available information. Any necessary adjustments will be finalized within one year from the date of acquisition.

We have included the financial results of New Century Health in our consolidated financial statements from October 1, 2018. The Consolidated Statements of Operations and Comprehensive Income (Loss) include $48.8 million of revenues and $2.5 million of net loss attributable to New Century Health for the year ended December 31, 2018.

New Mexico Health Connections

On January 2, 2018, the Company, through its wholly-owned subsidiary, True Health, completed its previously announced acquisition of assets related to NMHC’s commercial, small and large group business. The assets include a health plan management services organization with a leadership team and employee base with experience working locally with providers to run NMHC’s suite of preventive, disease and care management programs. The consideration paid by the Company in connection with the acquisition consisted of $10.3 million in cash (subject to certain adjustments), of which $0.3 million was deposited in an escrow account. This acquisition is expected to allow the Company to leverage its platform to support a value-based, provider-centric model of care in New Mexico.

The Company commenced operations of the commercial health plan and began reporting the results of True Health as a new reportable segment during the first quarter of 2018. See Note 18 for further information about the Company’s segments. At the time of the acquisition, the Company also entered into a managed services agreement (“MSA”) with NMHC to support its ongoing business. During the fourth quarter of 2017, the Company also entered into a reinsurance agreement with NMHC to provide balance sheet support. See Note 9 for further discussion of the reinsurance agreement. The MSA and reinsurance agreement were considered separate transactions and accounted for outside of the business combination. Therefore, there is no allocation of purchase price to these agreements at fair value.

The Company incurred approximately $1.2 million in transaction costs related to the NHMC transaction, materially all of which were recorded within “Selling, general and administrative expenses” on our Consolidated Statements of Operations and Comprehensive Income (Loss) for the year ended December 31, 2017. The transaction was accounted for as a business combination using the acquisition method of accounting.

The purchase price was allocated to the assets acquired and liabilities assumed based on their estimated fair values as of January 2, 2018, as follows (in thousands):



Purchase consideration 
Cash paid to NMHC$10,000
Cash paid to escrow agent252
Total consideration$10,252
  
Identifiable intangible assets acquired and liabilities assumed 
Customer relationships$2,700
Provider network contracts2,300
Above market lease(100)
Accrued compensation and employee benefits(474)
  
Goodwill5,826
Net assets acquired$10,252

Identifiable intangible assets associated with customer relationships and provider network contracts will be amortized on a straight-line basis over their estimated useful lives of 15 and 5 years, respectively. The customer relationships represent existing contracts in place to provide health plan services to a number of large and small group customers throughout the state of New Mexico. The provider network contracts represent a network of hospitals and physicians to service the health plan customers. The fair value of the customer relationship intangible asset was primarily determined using the income approach. The income approach estimates fair value for an asset based on the present value of cash flows projected to be generated by the asset. Projected cash flows are discounted at a required rate of return that reflects the relative risk of achieving the cash flows and the time value of money. The fair value of the provider network intangible asset was primarily determined using the cost approach. The cost approach estimates the fair value for an asset based on the amount it would cost to replace the asset. Goodwill is calculated as the difference between the acquisition date fair value of the total consideration and the fair value of the net assets acquired, and represents the future economic benefits that we expect to achieve as a result of the acquisition. Goodwill associated with the acquisition of True Health is allocated entirely to the True Health segment. The goodwill is attributable primarily to the acquired workforce and expected cost synergies, none of which qualify for


recognition as a separate intangible asset. All of the goodwill was allocated to the True Health segment. Goodwill is considered an indefinite-lived asset. The transaction is an asset acquisition for tax purposes, and as such the tax-basis in the acquired assets is equal to the book-basis fair value calculated and is recorded at the True Health legal entity. Therefore, no opening balance sheet deferred tax liability was recorded. The amount of goodwill determined for tax purposes is deductible.

The amounts above reflect management’s estimate of the fair value of the tangible and intangible assets acquired and liabilities assumed based on a valuation performed using currently available information. The purchase price allocation for True Health was finalized during 2018.

True Health is a separate segment, and its results of operations are provided in Note 18 - Segment Reporting.

Aldera

On November 1, 2016, the Company completed the acquisition of Aldera, including 100% of the voting equity interests. The acquisition provides control over Aldera, a key vendor and the primary software provider for the Valence Health TPA platform. The merger consideration, net of certain closing and post-closing adjustments was $34.3 million based on the closing price of the Company’s Class A common stock on the NYSE on November 1, 2016, and consisted of approximately 0.5 million shares of the Company’s Class A common stock, $17.5 million in cash and $7.0 million related to the settlement of a prepaid software license. As a result of the Class A common stock issued for the Aldera transaction, the Company’s ownership of Evolent Health LLC increased from 77.2% to 77.4%, immediately after the acquisition, as the Company was issued Class A membership units in Evolent Health LLC in exchange for the contribution of Aldera to Evolent Health LLC post acquisition.

Prior to the acquisition of Aldera, Evolent entered into a perpetual license agreement for development rights and use of Aldera proprietary software for $7.0 million. Upon closing the acquisition of Aldera, the Company concluded that the $7.0 million prepaid asset recorded by Evolent and the deferred revenue balance recorded by Aldera for the perpetual software license should be assessed as a prepayment for a software license that was effectively settled upon acquisition and was eliminated in the post-combination consolidated financial statements. No gain or loss was recognized on settlement as management determined the $7.0 million license fee to be priced at fair value and the license agreement did not include a settlement provision. The Company increased the consideration transferred for the acquisition of Aldera by $7.0 million for the effective settlement of the prepaid software license at the recorded amount, which brought the total consideration paid for the acquisition to $34.3 million.

The Company incurred approximately $0.2 million in transaction costs related to the Aldera acquisition, which were recorded within “Selling, general and administrative expenses” on our Consolidated Statements of Operations and Comprehensive Income (Loss) for the year ended December 31, 2016. The Company accounted for the transaction as a business combination using the acquisition method of accounting.



During the year ended December 31, 2017, the Company recorded net measurement period adjustments of approximately $0.4 million. The purchase price allocation, as previously determined, the measurement period adjustments and the purchase price allocation, as revised, are as follows (in thousands):

    Measurement  
 As PreviouslyPeriod  
 DeterminedAdjustmentsAs Revised 
Purchase consideration:        
Fair value of Class A common stock issued $9,864
  $
  $9,864
Cash for settlement of software license 7,000
  
  7,000
Cash 17,481
  
  17,481
Total consideration $34,345
     $34,345
         
Tangible assets acquired:        
Receivables $624
  $(194)  $430
Prepaid expenses and other current assets 272
  
  272
Property and equipment 1,065
  
  1,065
Other non-current assets 9
  
  9
         
Identifiable intangible assets acquired:        
Customer relationships 7,000
  
  7,000
Technology 2,500
  
  2,500
         
Liabilities assumed:        
Accounts payable 429
  
  429
Accrued liabilities 1,204
  205
  1,409
Accrued compensation and employee benefits 605
  
  605
Deferred revenue 44
  
  44
         
Goodwill 25,157
  399
  25,556
Net assets acquired $34,345
     $34,345

The fair value of the receivables acquired, as revised, shown in the table above, approximates the gross contractual amounts deemed receivable by management. Identifiable intangible assets associated with technology and customer relationships will be amortized on a straight-line basis over their estimated useful lives of 5 and 15 years, respectively. The technology is related to source code for licensed software used to support the third-party administration platform offered to Aldera’s clients. The fair value of the intangible assets was primarily determined using the income approach. The income approach estimates fair value for an asset based on the present value of cash flows projected to be generated by the asset. Projected cash flows are discounted at a required rate of return that reflects the relative risk of achieving the cash flows and the time value of money. Goodwill is calculated as the difference between the acquisition date fair value of the total consideration and the fair value of the net assets acquired, and represents the future economic benefits that we expect to achieve as a result of the acquisition. The goodwill is attributable primarily to the acquired assembled workforce and expected cost and revenue synergies. All of the goodwill was allocated to the Services segment. Goodwill is considered an indefinite lived asset. The transaction was a taxable business combination for the Company and the amount of goodwill determined for tax purposes is deductible upon the beginning of the amortization period for tax purposes.

The amounts above reflect management’s estimate of the fair value of the tangible and intangible assets acquired and liabilities assumed based on a valuation performed using currently available information, inclusive of the measurement period adjustments. During the year ended December 31, 2017, the Company recorded certain measurement period adjustments that primarily impacted receivables, accrued liabilities and goodwill. These adjustments resulted in a net $0.4 million increase to goodwill, as reflected in the purchase price allocation table above. The purchase price allocation for Aldera was finalized during 2017.

Valence Health

On October 3, 2016, the Company completed its acquisition of Valence Health, including 100% of the voting equity interests. Valence Health, based in Chicago, Illinois, was founded in 1996 and provides value-based administration, population health and advisory services. In its 20 year history, Valence Health developed particular expertise in the Medicaid and pediatric markets. The addition of Valence Health strengthens the Company’s operational capabilities and provides increased scale and client diversification.



The merger consideration, net of certain closing and post-closing adjustments was $217.9 million based on the closing price of the Company’s Class A common stock on the NYSE on October 3, 2016, and consisted of 6.8 million shares of the Company’s Class A common stock and $54.8 million in cash. The shares issued to Valence Health stockholders represented approximately 10.5% of the Company’s issued and outstanding Class A common stock and Class B common stock immediately following the transaction. As a result of the Class A common stock issued for the Valence Health transaction, the Company’s ownership in Evolent Health LLC increased from 74.6% to 77.2%, immediately after the acquisition, as the Company was issued Class A membership units in Evolent Health LLC in exchange for the contribution of Valence Health to Evolent Health LLC post acquisition. The transaction also included an earn-out of up to $12.4 million, fair valued at $2.6 million as of October 3, 2016, payable by January 30, 2017, in the Company’s Class A common stock, tied to new business activity contracted on or before December 31, 2016. The fair value was determined by assigning probabilities to potential business activity in the pipeline as of the acquisition date. As of December 31, 2016, Valence Health had not contracted sufficient business to be eligible for payment of the earn-out consideration. As a result, the Company recorded a gain of $2.6 million in accordance with the release of the contingent liability for the year ended December 31, 2016, which is recorded within “(Gain) loss on change in value of contingent consideration” on our Consolidated Statements of Operations and Comprehensive Income (Loss). The Company incurred approximately $2.7 million of transaction costs related to the Valence Health acquisition for the year ended December 31, 2016. Approximately $2.6 million of these transaction costs are recorded within “Selling, general and administrative expenses” and less than $0.1 million are recorded within “Cost of revenue” on our Consolidated Statements of Operations and Comprehensive Income (Loss). The Company accounted for the transaction as a business combination using the acquisition method of accounting.

The purchase price was allocated to the assets acquired and liabilities assumed based on their estimated fair values as of October 3, 2016. During the year ended December 31, 2017, the Company recorded net measurement period adjustments of approximately $1.2 million. The purchase price allocation, as previously determined, the measurement period adjustments and the purchase price allocation, as revised, are as follows (in thousands):

    Measurement  
 As PreviouslyPeriod  
 DeterminedAdjustmentsAs Revised 
Purchase consideration:        
Fair value of Class A common stock issued $159,614
  $911
  $160,525
Fair value of contingent consideration 2,620
  
  2,620
Cash 54,799
  
  54,799
Total consideration $217,033
     $217,944
         
Tangible assets acquired:        
Restricted cash $1,829
  $
  $1,829
Accounts Receivable 8,587
  (251)  8,336
Prepaid expenses and other current assets 3,465
  
  3,465
Property and equipment 6,241
  
  6,241
Other non-current assets 313
  
  313
         
Favorable leases assumed (net of unfavorable leases) 4,323
  (126)  4,197
         
Identifiable intangible assets acquired:        
Customer relationships 69,000
  
  69,000
Technology 18,000
  
  18,000
         
Liabilities assumed:        
Accounts payable 5,703
  
  5,703
Accrued liabilities 3,865
  (69)  3,796
Accrued compensation and employee benefits 9,200
  
  9,200
Deferred revenue 2,022
  640
  2,662
Other long-term liabilities 2,328
  
  2,328
Net deferred tax liabilities 13,316
  (636)  12,680
         
Goodwill 141,709
  1,223
  142,932
Net assets acquired $217,033
     $217,944



The fair value of the receivables acquired, as revised, shown in the table above, approximates the gross contractual amounts due under contracts of $9.1 million, of which $0.8 million is expected to be uncollectible. Identifiable intangible assets associated with customer relationships and technology will be amortized on a straight-line basis over their preliminary estimated useful lives of 20 and 5 years, respectively. The customer relationships are primarily attributable to existing contracts with current customers. The technology is an existing platform Valence Health uses to provide services to customers. The fair value of the intangible assets was primarily determined using the income approach. The income approach estimates fair value for an asset based on the present value of cash flows projected to be generated by the asset. Projected cash flows are discounted at a required rate of return that reflects the relative risk of achieving the cash flows and the time value of money. Goodwill is calculated as the difference between the acquisition date fair value of the total consideration and the fair value of the net assets acquired, and represents the future economic benefits that we expect to achieve as a result of the acquisition. The goodwill is attributable primarily to the acquired assembled workforce and expected cost and revenue synergies. All of the goodwill was allocated to the Services Segment. Goodwill is considered an indefinite lived asset. The merger was structured as a tax-free reorganization and therefore the Company received carryover basis in the assets and liabilities acquired; accordingly, the Company recognized net deferred tax liabilities associated with the difference between the book basis and the tax basis for the assets and liabilities acquired, as well as the Valence Health net operating loss tax carryforward received in the merger, in the amount of $13.3 million, resulting in additional goodwill. The purchased and additional goodwill created due to the increase in the deferred tax liability were not deductible for tax purposes. The Company contributed the acquired assets and liabilities of Valence Health to Evolent Health LLC, resulting in a taxable gain of $52.7 million for the Company, not recognized for financial reporting purposes.

The amounts above reflect management’s estimate of the fair value of the tangible and intangible assets acquired and liabilities assumed based on a valuation performed using currently available information, inclusive of measurement period adjustments. The Company recorded various measurement period adjustments that resulted in a $1.2 million net increase to goodwill during the year ended December 31, 2017, including an adjustment to increase deferred revenue and goodwill by approximately $0.6 million during 2017, all of which was recorded as revenue during the year. In addition, during the second quarter of 2017, the Company reached an agreement to finalize the net working capital (“NWC”) settlement related to the Valence Health transaction. Per the executed settlement agreement, the Company received 0.2 million shares of its Class A Common Stock previously held in escrow. The fair value of the NWC settlement was approximately $0.9 million less than the Company’s previously recorded estimate and, accordingly, the Company recorded a measurement period adjustment to increase purchase price and goodwill by approximately $0.9 million. The Company also recorded adjustments to accounts receivable and intangible assets, which resulted in a $0.4 million increase to goodwill. During 2017, the Company filed the 2016 pre-acquisition tax return for Valence Health, resulting in an adjustment to decrease deferred tax liabilities and goodwill by approximately $0.6 million due to updates in certain estimates that were made as of the transaction date. The purchase price allocation for Valence Health was finalized during 2017.

Our results for the year ended December 31, 2016, included approximately $3.9 million in stock compensation expense related to the acceleration of unvested Valence Health equity awards that vested upon the close of the Valence Health acquisition. The expense was related to Valence Health employees that remained with the Company following the close of the acquisition.

In conjunction with our acquisition of Valence Health on October 3, 2016, we also signed a Master Service Agreement (the “MSA”), as well as a Transition Service Agreement (the “TSA”) with Cicerone Health, the surviving Valence Health, Inc. state insurance cooperative business not acquired by the Company (“CHS”). The MSA and the TSA are at market rates and, therefore, there is no allocation of purchase price to these arrangements.

The terms of the MSA stipulate that the Company will provide service information technology, system configuration and medical management services to CHS’s state insurance cooperative clients until December 31, 2018. Based on management’s analysis, the terms of the MSA are at fair market value.

The TSA has expired as of December 31, 2017. Under the terms of the TSA, the Company provided back office information technology support to CHS and CHS provided back office finance and human resources support to Evolent until December 31, 2017. Additionally, employees of both entities will have mutual employee health care claims administration through a self-funded plan. Based on management’s analysis, the terms of the TSA are at fair market value.

Passport

On February 1, 2016, the Company entered into a strategic alliance with Passport, a nonprofit community-based and provider-sponsored health plan administering Kentucky Medicaid and federal Medicare Advantage benefits to approximately 0.3 million Kentucky Medicaid and Medicare Advantage beneficiaries. As part of the transaction, we issued 1.1 million Class A common shares to acquire capabilities and assets from Passport to enable us to build out a Medicaid Center of Excellence based in Louisville, Kentucky. Additional equity consideration of up to $10.0 million may be earned by Passport should we obtain new third party Medicaid businesses in future periods. This transaction also includes a 10-year arrangement under which we will provide various health plan management and managed care services to Passport. The Company incurred approximately $0.3 million in transaction costs related to the Passport acquisition for the year ended December 31, 2016. The transaction costs were recorded within “Selling,


general and administrative expenses” on our Consolidated Statements of Operations and Comprehensive Income (Loss). The Company has accounted for the transactions with Passport as a business combination using the acquisition method of accounting.

The fair value of the total consideration transferred in connection with the close of the transaction was $18.2 million, of which the Class A common shares were valued at $10.5 million and the contingent equity consideration was initially valued at $7.8 million. The fair value of the shares issued was determined based on the closing price of the Company’s Class A common stock on the NYSE as of February 1, 2016, and the quantity of shares issued was determined under a pricing collar set forth in the purchase agreement. The contingent equity consideration was recorded as a mark-to-market liability of $5.6 million and $8.7 million within “Other long-term liabilities” on our Consolidated Balance Sheets as of December 31, 2018 and 2017, respectively. We recorded a re-measurement gain of approximately $3.1 million and a re-measurement loss of approximately $0.4 million during the years ended December 31, 2018 and 2017, respectively, based on changes in the underlying assumptions of the fair value calculation. The fair value of the contingent equity consideration was estimated based on the real options approach, a form of the income approach, which estimated the probability of the Company achieving future revenues under the agreement. Key assumptions include the discount rate and the probability-adjusted recurring revenue forecast. A further discussion of the fair value measurement of the contingent consideration is provided in Note 16.

The purchase price was allocated to the assets acquired based on their fair values as of February 1, 2016, as follows (in thousands):

Purchase consideration 
Fair value of Class A common stock issued$10,450
Fair value of contingent consideration7,750
Total consideration$18,200
  
Tangible assets acquired 
Prepaid asset$6,900
  
Goodwill11,300
Net assets acquired$18,200

The prepaid asset is related to an acquired facility license agreement as the Company was provided with leased facilities which house the acquired Passport employees at no future cost to the Company. The fair value of the acquired facility license agreement was determined by comparing the current market value of similar lease spaces to the facilities occupied by the acquired Passport personnel to obtain a market value of the occupied space, with the present value of the determined market value of the occupied space classified as the acquired facility license agreement prepaid asset. The goodwill is attributable partially to the acquired assembled workforce, and was allocated to the Services segment. The transaction was a taxable business combination for the Company and the amount of goodwill determined for tax purposes is deductible upon the beginning of the amortization period for tax purposes.

Pro forma financial information (unaudited)

The unaudited pro forma Consolidated Statements of Operations and Comprehensive Income (Loss) presented below gives effect to (1) the New Century Health transaction as if it had occurred on January 1, 2017, (2) the True Health transaction as if it had occurred on January 1, 2017, (3) the Aldera transaction as if it had occurred on January 1, 2015, (4) the Valence Health transaction as if it had occurred on January 1, 2015, and (5) the Passport transaction as if it had occurred on January 1, 2015. The following pro forma information includes adjustments to:

Remove transaction costs related to the New Century Health transaction of $1.6 million recorded during 2018 and reclassify such amounts to 2017;
Record amortization expenses related to intangible assets beginning on January 1, 2017, for intangibles acquired as part of the New Century Health and True Health transactions;
Record revenue and expenses related to the NMHC MSA beginning January 1, 2017;
Record stock based compensation expense beginning on January 1, 2017, for equity awards granted as part of the New Century Health transaction;
Record the issuance of Class B common shares as part of the New Century Health transaction as of January 1, 2017;
Remove transaction costs related to the Aldera, Valence Health and Passport transactions of $0.2 million, $2.7 million and $0.3 million, respectively, recorded during 2016 and reclassify said amounts to 2015;
Remove one-time items, such as the gain on the release of our contingent liability related to Valence Health of $2.6 million, stock-based compensation of $3.9 million related to the acceleration of Valence Health’s unvested equity awards and the lease abandonment charge related to the 14th Floor Space of $6.5 million, recorded during 2016 and reclassify said amounts to 2015;
Record amortization expenses related to intangible assets beginning January 1, 2015, for intangibles related to Valence Health and Aldera;


Record revenue and expenses related to the Valence Health MSA and TSA in 2016 and 2015;
Remove the tax benefit recorded associated with the Valence Health acquisition and reclassify said amounts to 2015;
Record rent expense related to Passport prepaid lease beginning January 1, 2015; and
Record adjustments of income taxes associated with these pro forma adjustments.

This pro forma data is presented for informational purposes only and does not purport to be indicative of the results of future operations or of the results that would have occurred had the transactions described above occurred in the specified prior periods. The pro forma adjustments are based on available information and assumptions that the Company believes are reasonable to reflect the impact of these transactions on the Company’s historical financial information on a pro forma basis (in thousands, except per share data).

 For the Years Ended
 December 31,
 2018 2017 2016
Revenue$763,624
 $679,323
 $361,944
Net income (loss)(69,337) (80,990) (225,091)
Net income (loss) attributable to non-controlling interests(3,554) (11,544) (57,433)
Net income (loss) attributable to Evolent Health, Inc.(65,783) (69,446) (167,658)
      
Net income (loss) per Common Share:     
Basic and diluted$(0.85) $(1.08) $(3.30)

Securities Offerings and Sales

The Company entered into exchange agreements with certain investors in connection with its IPO and its acquisition of New Century Health, pursuant to which certain holders of Evolent Health LLC Class B common units may exchange their Evolent Health LLC Class B common units, together with an equal number of shares of the Company’s Class B common stock, for shares of the Company’s Class A common stock, at any time and from time to time, in accordance with and subject to the terms of the exchange agreements and the third amended and restated operating agreement of Evolent Health LLC. The amount of Class A common stock issued or conveyed will be subject to equitable adjustments for stock splits, stock dividends and reclassifications. The cancellation of the Evolent Health LLC Class B common units results in an increase in the Company’s economic interest in Evolent Health LLC.

2018 Private Sales

In March 2018, The Advisory Board sold 3.0 million shares of the Company’s Class A common Stock in a private sale (the “March 2018 Private Sale”). The shares sold in the March 2018 Private Sale consisted of 1.2 million existing shares of the Company’s Class A common stock owned by The Advisory Board and 1.8 million newly-issued shares of the Company’s Class A common stock received by The Advisory Board pursuant to a Class B Exchange for all of its shares of the Company’s Class B common stock and Class B common units of Evolent Health LLC. The Company did not receive any proceeds from the March 2018 Private Sale. Subsequent to this Class B Exchange, in June 2018, The Advisory Board sold all of their remaining shares of the Company’s Class A common stock and no longer owns any of the shares of our Class A common stock, Class B common stock or Evolent Health LLC Class B common units held by the Advisory Board at the time of the IPO.

As a result of this Class B Exchange and Evolent Health LLC’s cancellation of the Class B common units during the March 2018 Private Sale, the Company’s economic interest in Evolent Health LLC increased from 96.6% to 98.9% immediately following the March 2018 Private Sale, and, accordingly, we reclassified a portion of our non-controlling interests into shareholders’ equity attributable to Evolent Health, Inc.

In November 2018, TPG sold 0.8 million shares of the Company’s Class A common stock in a number of private sales (the “November 2018 Private Sales”). The shares sold in the November 2018 Private Sales consisted of 0.1 million existing shares of the Company’s Class A common stock owned by TPG and 0.7 million newly-issued shares of the Company’s Class A common stock received by TPG pursuant to Class B Exchanges. The Company did not receive any proceeds from the November 2018 Private Sales. These sales represented all of TPG’s remaining equity interest in the Company and TPG no longer owns any of the shares of the Company’s Class A common stock, Class B common stock or Evolent Health LLC Class B common units held by TPG at the time of the IPO.

As a result of these Class B Exchanges and Evolent Health LLC’s cancellation of the Class B common units during the November 2018 Private Sales, the Company’s economic interest in Evolent Health LLC increased from 95.3% to 96.1% immediately following the November 2018 Private Sales, and, accordingly, we reclassified a portion of our non-controlling interests into shareholders’ equity attributable to Evolent Health, Inc.


The March 2018 Private Sale and November 2018 Private Sales are collectively referred to as the “2018 Private Sales.”

August 2017 Primary Offering

In August 2017, the Company completed a primary offering of 8.8 million shares of its Class A common stock at a price to the public of $19.85 per share and a corresponding price to the underwriters of $19.01 per share (the “August 2017 Primary”). This offering resulted in net cash proceeds to the Company of approximately $166.9 million (gross proceeds of $175.0 million, net of $8.1 million in underwriting discounts and stock issuance costs). For each share of Class A common stock issued by Evolent Health, Inc., the Company received a corresponding Class A common unit from Evolent Health LLC in exchange for contributing the issuance proceeds to Evolent Health LLC. As a result of the Class A common stock and Class A common units of Evolent Health LLC issued during the August 2017 Primary, the Company’s economic interest in Evolent Health LLC increased from 96.1% to 96.6% immediately following the August 2017 Primary, and, accordingly, the Company reclassified a portion of its non-controlling interests into shareholders’ equity attributable to Evolent Health, Inc.

2017 Secondary Offerings

The Investor Stockholders initiated several Class B Exchanges as part of various secondary offerings during 2017, thus increasing the Company’s economic interest in Evolent Health LLC, as discussed below. The Company did not receive any proceeds from the secondary offerings described below.

June 2017 Secondary Offering

In June 2017, the Company completed a secondary offering of 4.5 million shares of its Class A common stock at a price to the underwriters of $25.87 per share (the “June 2017 Secondary”).

The shares sold in the June 2017 Secondary consisted of 0.7 million existing shares of the Company’s Class A common stock owned and held by certain Investor Stockholders and 3.8 million newly issued shares of the Company’s Class A common stock received by certain Investor Stockholders pursuant to Class B Exchanges.

As a result of these Class B Exchanges and Evolent Health LLC’s cancellation of its Class B common units during the June 2017 Secondary, the Company’s economic interest in Evolent Health LLC increased from 90.5% to 96.1% immediately following the June 2017 Secondary, and, accordingly, the Company reclassified a portion of its non-controlling interests into shareholders’ equity attributable to Evolent Health, Inc.

May 2017 Secondary Offering

In May 2017, the Company completed a secondary offering of 7.0 million shares of its Class A common stock at a price to the underwriters of $24.30 per share (the “May 2017 Secondary”). The shares were sold by certain of the Selling Stockholders (as defined below).

The shares sold in the May 2017 Secondary consisted of 3.1 million existing shares of the Company’s Class A common stock owned and held by the Selling Stockholders, 3.8 million newly issued shares of the Company’s Class A common stock received by certain Investor Stockholders pursuant to Class B Exchanges and 0.1 million shares issued upon the exercise of options by certain management selling stockholders.

As a result of these Class B Exchanges and Evolent Health LLC’s cancellation of its Class B common units during the May 2017 Secondary, the Company’s economic interest in Evolent Health LLC increased from 84.9% to 90.5% immediately following the May 2017 Secondary, and, accordingly, the Company reclassified a portion of its non-controlling interests into shareholders’ equity attributable to Evolent Health, Inc.

March 2017 Secondary Offering

In March 2017, the Company completed a secondary offering of 7.5 million shares of its Class A common stock at a price to the underwriters of $19.53 per share (the “March 2017 Secondary”).

The shares sold in the March 2017 Secondary consisted of 3.1 million existing shares of the Company’s Class A common stock owned and held by the Investor Stockholders and 4.4 million newly issued shares of the Company’s Class A common stock received by certain Investor Stockholders pursuant to Class B Exchanges.

As a result of these Class B Exchanges and Evolent Health LLC’s cancellation of its Class B common units during the March 2017 Secondary, the Company’s economic interest in Evolent Health LLC increased from 77.4% to 83.9% immediately following the


March 2017 Secondary, and, accordingly, the Company reclassified a portion of its non-controlling interests into shareholders’ equity attributable to Evolent Health, Inc.

In connection with the March 2017 Secondary, the underwriters exercised, in full, their option to purchase an additional 1.1 million shares of Class A common stock (the “March 2017 Option to Purchase Additional Shares”) from the Investor Stockholders at a price of $19.53 per share. The March 2017 Option to Purchase Additional Shares closed in May 2017.

The shares sold in the March 2017 Option to Purchase Additional Shares consisted of 0.5 million existing shares of the Company’s Class A common stock owned and held by certain Investor Stockholders. It also included 0.6 million newly issued shares of the Company’s Class A common stock received by certain Investor Stockholders pursuant to Class B Exchanges.

As a result of the Class B Exchanges and Evolent Health LLC’s cancellation of its Class B common units during the March 2017 Option to Purchase Additional Shares, the Company’s economic interest in Evolent Health LLC increased from 83.9% to 84.9% immediately following the March 2017 Option to Purchase Additional Shares, and, accordingly, the Company reclassified a portion of its non-controlling interests into shareholders’ equity attributable to Evolent Health, Inc.

The June 2017 Secondary, May 2017 Secondary, March 2017 Secondary and March 2017 Option to Purchase Additional Shares are collectively referred to as the “2017 Secondary Offerings.”

September 2016 Secondary Offering

In September 2016, the Company completed a secondary offering of 8.6 million shares of its Class A common stock at a price to the underwriters of $21.54 per share, including the exercise in full by the underwriters of their option to purchase additional shares (the “September 2016 Secondary”).

The shares sold in the September 2016 Secondary consisted of 6.4 million existing shares of the Company’s Class A common stock owned and held by the Investor Stockholders and certain management selling stockholders (together with the Investor Stockholders, the “Selling Stockholders”) and 2.2 million newly issued shares of the Company’s Class A common stock received by certain Investor Stockholders pursuant to Class B Exchanges.

As a result of these Class B Exchanges and Evolent Health LLC’s cancellation of its Class B common units during the September 2016 Secondary, the Company’s economic interest in Evolent Health LLC increased from 71.0% to 74.6% immediately following the September 2016 Secondary, and, accordingly, the Company reclassified a portion of its non-controlling interests into shareholders’ equity attributable to Evolent Health, Inc.

The Company’s economic interest in Evolent Health LLC will increase if further Class B Exchanges occur, and will decrease if additional Class B common units or shares of Class B common stock are issued.

Asset Acquisitions

Accordion Health, Inc.

On June 8, 2017, the Company entered into an agreement to acquire Accordion for $3.2 million (the “Accordion Purchase Agreement”). Accordion provides technology that the Company believes enhances its RAF services to its partners. In addition to technology assets, the software development team from Accordion joined Evolent as full-time employees. Under the terms of the Accordion Purchase Agreement, members of the software development team will be eligible for an additional $0.8 million earn-out, contingent upon the completion of specified software development targets.

We accounted for the transaction as an asset acquisition as substantially all of the fair value of the gross assets acquired was concentrated in a single identified asset, thus satisfying the requirements of the screen test introduced in ASU 2017-01. The assets acquired in the transaction were measured based on the amount of cash paid to Accordion, including transaction costs, as the fair value of the assets given was more readily determinable than the fair value of the assets received. We classified and designated the identifiable assets acquired as a $3.3 million technology intangible asset, inclusive of approximately $0.1 million of capitalized transaction costs. We also assessed and determined the useful life of the acquired intangible assets to be 5 years, and the intangible assets will be amortized on a straight line basis over this period. The Company will account for the contingent earn-out as a post-acquisition expense if the specified software development targets are achieved. The transaction was a taxable stock acquisition and the Company recognized deferred tax liability of $2.0 million related to the book-tax basis difference in the acquired asset, which resulted in a $2.0 million increase in the value of the intangible asset. The additional deferred tax liability represents a future source of taxable income that enables the Company to release some of its previously established valuation allowance, the reduction of which is accounted for outside of acquisition accounting, resulting in income tax benefit.


Vestica

On March 1, 2016, the Company entered into an Asset Purchase Agreement between Vestica and Evolent Health LLC. As part of the transaction, the Company paid $7.5 million to acquire certain assets from Vestica to further align our interests with one of our existing partners. Vestica can earn an additional $4.0 million in consideration, based on certain future events. The amount is currently being held in escrow, and is recorded within other non-current assets on our Consolidated Balance Sheets. This transaction also includes an arrangement under which Vestica will continue to perform certain services on our behalf related to the acquired assets.

We accounted for the transaction as an asset acquisition where the assets acquired were measured based on the amount of cash paid to Vestica as well as transaction costs incurred, as the fair value of the assets given was more readily determinable than the fair value of the assets received. We classified and designated identifiable assets acquired and we assessed and determined the useful lives of the acquired intangible assets subject to amortization. As a result, we recorded a $7.5 million customer relationship intangible asset with a useful life of thirteen years, which assumes renewal of acquired customer contracts. The transaction was a taxable asset purchase.

5. Revenue Recognition

As discussed in Note 3, we adopted ASU 2014-09, effective January 1, 2018, which introduces ASC 606. See Note 2 for the updated revenue recognition policy and the impact of adopting the new revenue recognition standard on the Company’s financial statements. The following are other relevant disclosures as required by the adoption of ASU 2014-09. Provisions within ASC 606 are only applicable to revenues derived from our Services segment.

Disaggregation of Revenue

The following table represents Evolent’s Services segment revenue disaggregated by revenue typesegment and end-market for the yearyears ended December 31, 20182021, 2020 and 2019 (in thousands), excluding revenues from our downside risk sharing arrangements through our captive insurance subsidiary. Revenues from our downside risk sharing arrangements through our captive insurance subsidiary, which are recorded within “Platform and operations services” on our Consolidated Statements of Operations and Comprehensive Income (Loss), and premiums revenue from our True Health segment, which are recorded within “Premiums” on our Consolidated Statements of Operations and Comprehensive Income (Loss), are accounted for under ASC 944, Financial Services-Insurance.:

Services Revenue   
Transformation services $32,916
 
Platform and operations services 492,568
 

For the Year Ended December 31,
202120202019202120202019
Evolent Health ServicesClinical Solutions
Medicaid$215,236 $236,634 267,222 $205,833 $274,028 75,675 
Medicare26,358 68,505 73,671 363,053 257,092 199,817 
Commercial and other68,219 77,221 68,012 29,258 11,159 2,725 
Total$309,813 $382,360 408,905 $598,144 $542,279 278,217 
Transaction Price Allocated to the Remaining Performance Obligations

For contracts with a term that is greater than one year, we have allocated approximately $91.0$178.8 million of transaction price to performance obligations that are unsatisfied or partially unsatisfied as of December 31, 2018.2021. We do not include variable consideration that is allocated entirely to a wholly unsatisfied performance obligation accounted for under the series guidance in the calculation. As a result, the balance represents the value of the fixed consideration in our long-term contracts that we expect will be recognized as revenue in a future period and excludes the majority of our platform and operations revenue, which is primarily derived based on variable consideration as discussed in Note 2. We expect to recognize revenue on approximately 60%45%, 70% and 88%86% of these remaining performance obligations by December 31, 2019,2022, 2023 and December 31, 2020,2024, respectively, with the remaining balance to be recognized thereafter. However, because our existing contracts may be canceled or renegotiated including for reasons outside our control, the amount of this revenue that we actually receive may be less or greater than this estimate.estimate and the timing of recognition may not be as expected.


Contract Balances


Contract balances consist of accounts receivable, contract assets and deferred revenue. Contract assets are recorded when the right to consideration for services is conditional on something other than the passage of time. Contract assets relating to unbilled receivables are transferred to accounts receivable when the right to consideration becomes unconditional. We classify contract assets as current or noncurrentnon-current based on the timing of our rights to the unconditional payments. Our contract assets are generally classified as current and recorded within “Contract assets”prepaid expenses and other current assets on our consolidated balance sheets. Our current accounts receivablereceivables are classified within “Accountsaccounts receivable, net”net on our consolidated balance sheets and our noncurrentnon-current accounts receivable are classified within “Prepaidprepaid expenses and other noncurrent assets”non-current assets on our consolidated balance sheets.

The Company does not have a material allowance for doubtful accounts as of December 31, 2018 or 2017, as all amounts were determined to be materially collectible. In assessing the valuation of the allowance for doubtful accounts, management reviews the collectability of accounts receivable on an individual account basis. The allowance is adjusted periodically based on management’s determination of collectability, and any accounts that are determined to be uncollectible are written off against the allowance.




Deferred revenue includes advance customer payments and billings in excess of revenue recognized. We classify deferred revenue as current or noncurrentnon-current based on the timing of when we expect to recognize revenue. Our current deferred revenue is recorded within “Deferred revenue”deferred revenue on our consolidated balance sheets and noncurrentnon-current deferred revenue is recorded within “Otherother long-term liabilities”liabilities on our consolidated balance sheets.


The following table provides information about receivables, contract assets and deferred revenue from contracts with customers as of December 31, 2021 and 2020 (in thousands):

December 31,
2021
2020 (1)
Short-term receivables (2)
$129,012 $118,730 
Long-term receivables (2)
4,877 4,554 
Short-term contract assets— 329 
Short-term deferred revenue11,944 10,187 
Long-term deferred revenue4,437 3,593 
————————
  As of  As of 
 December 31,January 1,
  2018 2018
Short-term receivables (1)
 $78,380
  $47,131
 
Long-term receivables (1)
 6,550
  
 
Short-term contract assets 2,102
  3,710
 
Long-term contract assets 961
  1,791
 
Short-term deferred revenue 20,584
  26,147
 
Long-term deferred revenue 1,502
  493
 
(1)Amounts exclude $3.4 million of short-term receivables and $4.1 million of short-term deferred revenue reclassified to discontinued operations as of December 31, 2020.
(1)(2)Excludes pharmacy claims receivable and premiums receivablereceivable.


During
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Changes in deferred revenue for the year ended December 31, 2018, our contract asset balance decreased by $2.4 million, primarily2021 are as the right to the consideration became unconditional and the associated balance was reclassified to accounts receivable. During the year ended December 31, 2018, our deferred revenue balance decreased by $4.6 million, primarily as a result of the recognition of variable consideration estimate.follows (in thousands):

Deferred revenue
Balance as of beginning-of-period$13,780 
Reclassification to revenue, as a result of performance obligations satisfied(10,175)
Cash received in advance of satisfaction of performance obligations12,776 
Balance as of end of period$16,381 

The amount of revenue recognized during the year ended December 31, 2018, from amounts included in deferred revenue at the beginning of the period was $19.3 million. The amount of revenue recognized during the year ended December 31, 2018, from performance obligations satisfied (or partially satisfied) in a previous periods,period was $28.3 million and $12.1 million for the years ended December 31, 2021 and 2020, respectively, due primarily to net gain share as well as changes in other estimates, was $18.0 million.estimates.


Contract CostsCost Assets


Certain bonuses and commissions earned by our sales team are considered incremental costs of obtaining a contract with a customer that we expect to be recoverable. The capitalized contract acquisition costs are classified as noncurrentnon-current assets and recorded within “Contractcontract cost assets”assets on our consolidated balance sheets. Amortization expense is recorded within “Selling,selling, general and administrative expenses”expenses on the accompanying Consolidated Statementsconsolidated statements of Operationsoperations and Comprehensive Income (Loss)comprehensive income (loss). As of December 31, 2018,2021 and 2020, the Company had $1.5$5.2 million and $3.3 million, respectively, of contract acquisition cost assets, net of accumulated amortization and recorded in contract cost assets on the consolidated balance sheets. In addition, the Company recorded amortization expense of $0.3$1.9 million, $1.9 million and $1.0 million for the yearyears ended December 31, 2018.2021, 2020 and 2019, respectively.


In our platforms and operations arrangements, we incur certain costs related to the implementation of our platform before we begin to satisfy our performance obligation to the customer. The costs, which we expect to recover, are considered costs to fulfill a contract. Our contract fulfillment costs primarily include our employee labor costs and third-party vendor costs. The capitalized contract fulfillment costs are classified as noncurrentnon-current and recorded within “Contractcontract cost assets”assets on our consolidated balance sheets. Amortization expense is recorded within “Costcost of revenue”revenue on the accompanying Consolidated Statementsconsolidated statements of Operationsoperations and Comprehensive Income (Loss)comprehensive income (loss). As of December 31, 2018,2021 and 2020, the Company had $17.6$27.4 million and $23.4 million, respectively, of contract fulfillment cost assets, net of accumulated amortization andrecorded in contract cost assets on the consolidated balance sheets. In addition, the Company recorded amortization expense of $2.4$11.1 million, $13.0 million and $4.7 million, for the yearyears ended December 31, 2018.2021, 2020 and 2019, respectively.


These costs are deferred and then amortized on a straight-line basis over a period of benefit that we have determined to be the shorter of the contract term or five years. The period of benefit was based on our technology, the nature of our customer arrangements and other factors.




6.Note 7. Credit Losses

We are exposed to credit losses primarily through our accounts receivable from revenue transactions, investments held at amortized cost and customer advances for regulatory capital and other notes receivable. We estimate expected credit losses based on past events, current conditions and reasonable and supportable forecasts. Expected credit losses are measured over the remaining contractual life of these assets. As part of our consideration of current and forward-looking economic conditions, we considered the impact of the COVID-19 pandemic on our customers’ and other third parties’ ability to pay. We did not observe notable increases in delinquencies during the year ended December 31, 2021. Given the nature of our business, our past collection experience during recessionary and pre-recessionary periods and our forecasted impact of the COVID-19 pandemic on our business, we did not record material changes in our allowances due to the COVID-19 pandemic during the year ended December 31, 2021.

Accounts Receivable from Revenue Transactions
Accounts receivable represent the amounts owed to the Company for goods or services provided to customers or third parties. Current accounts receivables are classified within accounts receivable, net on the Company’s consolidated balance sheets, while non-current accounts receivables are classified within prepaid expenses and other noncurrent assets on the Company’s consolidated balance sheets.
We monitor our ongoing credit exposure through active review of counterparty balances against contract terms, due dates and business strategy. Our activities include timely account reconciliation, dispute resolution and payment confirmation. We may employ legal counsel to pursue recovery of defaulted receivables. In addition, the Company will establish a general reserve based on delinquency rates. Historical loss rates are determined for each delinquency bucket in 30-day past-due intervals and then applied to the composition of the reporting date balance based on delinquency. The allowance implied from application of the historical loss rates is then adjusted, as necessary, for current conditions and reasonable and supportable forecasts.
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Based on an aging analysis of our trade accounts receivable, non-trade accounts receivable and contract assets as of December 31, 2021, 90% were current, 2% were past due less than 60 days, with 3% past due less than 120 days and at December 31, 2020, 59% were current, 24% were past due less than 60 days, with 37% past due less than 120 days. As of December 31, 2021 and 2020, in total we reported on the consolidated balance sheet $171.5 million and $173.7 million of accounts receivable, certain non-trade accounts receivable included in prepaid expenses and other assets, net of allowances of $3.4 million and $7.1 million, respectively. The following table summarizes the changes in allowance for credit losses on our accounts receivables, certain non-trade accounts receivable and contract assets for the year ended December 31, 2021 and 2020 (in thousands):
For the Year Ended December 31,
20212020
Balance as of beginning of period$(7,056)$(41)
Passport acquisition— (2,582)
Cumulative transition adjustment— (2,815)
Provision for credit losses(2,411)(3,283)
Charge-offs(1)
6,093 1,665 
Balance as of end of period$(3,374)$(7,056)
(1)Charge offs for the year ended December 31, 2021, are primarily due to balances written-off that were previously fully reserved as part of the Passport transaction.

Note 8. Property and Equipment, Net


The following summarizes our property and equipment (in thousands):

December 31,
  20212020
Computer hardware$21,970 $18,866 
Furniture and equipment3,581 3,559 
Internal-use software development costs159,587 137,085 
Leasehold improvements15,325 15,586 
Total property and equipment200,463 175,096 
Accumulated depreciation and amortization expenses(119,098)(88,856)
Total property and equipment, net$81,365 $86,240 
 As of December 31,
  2018 2017
Computer hardware$10,421
 $5,667
Furniture and equipment3,187
 2,448
Internal-use software development costs81,640
 48,557
Leasehold improvements10,118
 8,708
Total property and equipment105,366
 65,380
Accumulated depreciation and amortization expenses(31,738) (14,458)
Total property and equipment, net$73,628
 $50,922


The Company capitalized $33.1$22.5 million, $27.1$24.6 million and $15.0$30.9 million of internal-use software development costs for the years ended December 31, 2018, 20172021, 2020 and 2016,2019, respectively. The net book value of capitalized internal-use software development costs was $62.8$71.2 million and $42.1$75.3 million as of December 31, 20182021 and 2017,2020, respectively.


Depreciation expense related to property and equipment was $17.3$30.6 million, $9.2$28.3 million and $2.6$23.3 million, for the years ended December 31, 2018, 20172021, 2020 and 2016,2019, respectively, of which amortization expense related to capitalized internal-use software development costs was $12.4$26.5 million, $4.9$24.3 million and $1.4$18.7 million, respectively.


7.Note 9. Goodwill and Intangible Assets, Net


Goodwill


Goodwill has an estimated indefinite life and is not amortized; rather, it is reviewed for impairment at least annually or whenever events or changes in circumstances indicate that the carrying amount of the asset may not be recoverable.


TheSubsequent to the sale of True Health, the Company has three3 reporting units: Legacy Services, New Century Healthunits, each with discrete financial information. Our assets and True Health. liabilities are employed in and relate to the operations of our reporting units. Therefore, the equity carrying value and future cash flows must be estimated each time a goodwill impairment analysis is performed on a reporting unit. As a result, our assets, liabilities and cash flows are assigned to reporting units using reasonable and consistent allocation methodologies.

Our annual goodwill impairment review occurs during the fourth quarteron October 31 of each fiscal year. In interim periods between annual goodwill reviews, we alsoWe evaluate qualitative factors that could cause us to believe the estimated fair value of each of our reporting units may be lower than the carrying value and trigger a quantitative assessment, including, but not limited to (i) macroeconomic conditions, (ii) industry and market considerations, (iii) our overall financial performance, including an analysis of our current and projected cash flows, revenues and earnings, (iv) a sustained decrease in share price and (v) other relevant entity-specific events including changes in management, strategy, partners, or litigation.

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A description of our goodwill impairment tests during 2018 and 2017 follows below.

20182021 Goodwill Impairment Test


On October 31, 2018,2021, the Company performed its annual goodwill impairment review for fiscal year 2018.2021. Based on our qualitative assessment, we did not identify sufficient indicators of impairment that would suggest the fair value of any of our three reporting units was below their respective carrying values. As a result, a quantitative goodwill impairment analysis was not required.


20172020 Goodwill Impairment TestsTest


On OctoberAs of March 31, 2017,2020, the Company performed its annual goodwill impairment review for fiscal year 2017. Based on our qualitative assessment, we did not identify sufficient indicators of impairment that would suggest fair value of our single reporting unit was below the carrying value. As a result, a quantitative goodwill impairment analysis was not required.

Following the date of our 2017 annual goodwill review, the price of our Class A common stock declined significantly. The average closing price per share of our Class A common stock for the month of November was approximately $12.01, a 42.4% decrease compared to the average closing price for the period from January to October 2017. A sustained decline in the price of our Class A common stock and the resulting impact on our market capitalization is one of several qualitative factors we consider each quarter when evaluatingassessed whether there were additional events or changes in circumstances since its 2019 annual goodwill impairment test that would indicate that it iswas more likely than not that a potential goodwillthe fair values of the reporting units were less than the reporting units’ carrying amounts that would require an additional interim impairment exists. We concluded thatassessment after October 31, 2019. Considering the declinesharp decrease in the share price of ourthe Company’s Class A common stock during the three months ended March 31, 2020, the Company determined indicators of an impairment were present and we performed an interim goodwill impairment assessment as of March 31, 2020. As a result of this test, the Company determined that there was no goodwill impairment of the reporting unit which recognized an impairment in November 2017 did representthe year ended December 31, 2019.

During May 2020, the Kentucky Cabinet for Health and Family Services (“CHFS”) announced that EVH Passport was not awarded a sustained declineKentucky managed Medicaid contract for the next contract period and therefore was an indicator that our goodwill might be impaired. Thethe Passport Medicaid Contract would expire on December 31, 2020. As a result of this announcement, the Company proceeded to perform a quantitativedetermined there were events or changes in circumstances since its 2019 annual goodwill impairment test as of December 14, 2017.



Quantitative Assessment Results

To determinethat indicated it was more likely than not that the implied fair value for our singleof 1 of its 2 reporting units in the EHS segment was less than the reporting unit’s carrying amount triggering an interim quantitative assessment.

In performing this interim quantitative assessment, we estimated the fair value of the reporting unit we used both a market multiple valuation approach (“market approach”) andby considering a discounted cash flow valuation approach (“income approach”). In determining the estimated fair value usingin a quantitative analysis, we projected future cash flows based on management’s estimates and long-term plans and applied a discount rate based on the Company’s weighted average cost of capital. This analysis required us to make judgments about revenues, expenses, fixed asset and working capital requirements, capital market approach,assumptions, cash flows and discount rates.

As of May 31, 2020, we considereddetermined that the levelreporting unit under review had an estimated fair value less than its carrying value. As a result, we recorded a non-cash goodwill impairment charge of $215.1 million on our consolidated statements of operations and comprehensive income (loss) for the three and six months ended June 30, 2020. In addition, the Company reviewed its interim goodwill impairment analysis as of June 30, 2020 and did not identify any additional information or events that would contradict or change the conclusion reached by the Company as of May 31, 2020.

During the three months ended September 30, 2020, we evaluated qualitative factors that could indicate the fair value of each of our Class A common stock pricereporting units may be lower than the carrying value. We did not identify any qualitative factors that would trigger a quantitative goodwill impairment test during the three months ended September 30, 2020.

During the Company’s annual impairment analysis as of October 31, 2020, the Company concluded that previous impairment charges of $199.8 million and assumptions$215.1 million recorded during the three months ended December 31, 2019 and June 30, 2020, respectively, in 1 of our 2 reporting units in the EHS segment left that specific reporting unit with a limited fair value cushion. Therefore, the Company elected to forego the qualitative assessment and proceed directly to the quantitative assessment of the goodwill impairment test for that specific reporting unit. This election does not preclude management from performing the qualitative assessment in any subsequent period. For the remaining reporting units, after assessing the totality of events and circumstances including the results of our previous valuations, the minimal impacts of the Passport loss and COVID-19, the Company does not believe that an event occurred or circumstances changed during the period under consideration that would, more likely than not, reduce the fair value of any reporting unit below their carrying amount. Therefore, the Company concluded that the quantitative assessment was not required.

In performing our October 31, 2020 impairment test for 1 of the specific reporting units referenced above, we believe market participants would make in valuingestimated the fair value of our reporting unit, including the application ofunits by considering a control premium.discounted cash flow valuation approach (“income approach”). In determining the estimated fair value using the income approach, we projected future cash flows based on management’s estimates and long-term plans and applied a discount rate based on the Company’s weighted average cost of capital. This analysis required us to make judgments about revenues, expenses, fixed asset and working capital requirements, the timing of exchanges of our Class B common units, the impact of updated tax legislation, capital market assumptions, cash flows and other subjective inputs. Ifdiscount rates. As of October 31, 2020, we determined that the specific reporting unit had an estimated fair value greater than its carrying value and as a result, goodwill is not impaired.

As of December 31, 2020, the Company assessed whether there were additional events or changes in circumstances since its annual goodwill impairment test that would indicate that it was more likely than not that the fair value of the reporting unit derived using one approach is significantly different from the fair value estimate using the other approach, the Company re-evaluates its assumptions used in the two models. The fair values determined by the market approach and income approach, as described above, are weighted to determine the concluded fair value forwas less than the reporting unit. For purposes of this analysis, the Company weighted the results 70% towards the market approach and 30% towards the income approach, to give greater prominence to the Level 1 inputs used in the market approach.

In our December 14, 2017, quantitative assessment, our most sensitive assumption for purposes of the market approach was our estimate of the control premium, and the most sensitive assumption related to the income approach, other than the projected cash flows, was the discount rate. A significant decrease in the control premium or a significant increase in the discount rate in isolation would result in a significantly lower fair value. The concluded fair value under the market approach exceededunit’s carrying value by approximately $140.4 million, or 13.4%. Decreasing the selected control premium of 27.5% by 300 basis points (approximately 10%) would result in the concluded fair value exceeding the carrying value by approximately $112.3 million, or 10.7%. The concluded fair value under the income approach exceeded carrying value by approximately $233.2 million, or 22.2%. Increasing the selected discount rate of 13.0% by 50 basis points (approximately 5%) would result in the concluded fair value exceeding the carrying value by approximately $164.5 million, or 15.7%.

As fair value was greater than carrying value under both the market and income approaches, goodwill was not impaired as of December 14, 2017.

As of December 31, 2017, Evolent assessed whether there were events or changes in circumstancesamounts that would more likely than not reduce the fair value of its goodwill below its carrying amount and require an additionalinterim impairment test.assessment after October 31, 2020. The Company
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determined there had been no such indicators. Therefore, it was unnecessary toindicators, therefore, we did not perform an additionalinterim goodwill impairment assessment as of December 31, 2017.2020.


Change in Goodwill

The following table summarizes the changes in the carrying amount of goodwill, by reportable segment, for the periods presented (in thousands):

EHSClinical SolutionsConsolidated
Balance as of December 31, 2019 (1)
$431,684 $134,675 $566,359 
Goodwill disposal (2)
(2,200)— (2,200)
Impairment(215,100)— (215,100)
Foreign currency translation(30)— (30)
Balance as of December 31, 2020(1)
214,354 134,675 349,029 
Goodwill acquired— 77,288 77,288 
Foreign currency translation(20)— (20)
Balance as of December 31, 2021$214,334 $211,963 $426,297 
————————
 Services True Health Consolidated 
Balance as of December 31, 2016$626,569
 $
 $626,569
(1) 
Measurement period adjustments (2)
1,617
 
 1,617
 
Balance as of December 31, 2017628,186
 
 628,186
 
Goodwill Acquired (3)
134,343
 5,826
 140,169
 
Measurement period adjustments (2)
4
 (121) (117) 
Foreign currency translation (4)
(114) 
 (114) 
Balance as of December 31, 2018$762,419
 $5,705
 $768,124
 

(1) Beginning goodwill balance is netNet of cumulative inception to date impairment of $160.6 million.$575.5 million and $360.4 million as of December 31, 2020 and 2019, respectively.
(2) Measurement period adjustments related to transactions completed during 2017 and the first quarterGoodwill written-off upon disposal of 2018.a consolidated subsidiary.
(3) Goodwill acquired primarily as a result of the New Century Health and True Health transactions, as discussed in Note 4.
(4) Foreign currency translation related to a transaction completed during the first quarter of 2018.




Intangible Assets, Net


Details of our intangible assets (in thousands), including theirthousands, except weighted-average useful lives) as of December 31, 2021 and December 31, 2020 are presented below:

December 31, 2021December 31, 2020
  Weighted- Average Remaining Useful LifeGross Carrying AmountAccumulated AmortizationNet Carrying ValueWeighted- Average Remaining Useful LifeGross Carrying AmountAccumulated AmortizationNet Carrying Value
Corporate trade name12.4$25,800 $7,693 $18,107 13.2$23,300 $6,271 $17,029 
Customer relationships (1)
14.9311,019 72,697 238,322 16.2278,519 57,716 220,803 
Technology2.087,922 73,378 14,544 1.882,922 63,507 19,415 
Below market lease, net1.31,218 950 268 2.31,118 648 470 
Provider network contracts (1)
2.216,417 7,874 8,543 2.912,175 4,900 7,275 
Total intangible assets, net$442,376 $162,592 $279,784 $398,034 $133,042 $264,992 
————————
(1)Amounts exclude $2.2 million and $0.9 million of customer relationships and provider network contracts, respectively, net of accumulated amortization, with weighted average remaining useful lives (in years), are presented below:

 As of December 31, 2018
  Weighted-      
 Average Gross   Net
 Remaining CarryingAccumulatedCarrying
  Useful Life AmountAmortizationValue
Corporate trade name (1)
15.2 $23,300
 $3,511
 $19,789
Customer relationships (2)
18.1 281,219
 29,184
 252,035
Technology (3)
3.0 82,922
 31,764
 51,158
Below market lease, net4.0 4,097
 3,003
 1,094
Provider network contracts (4)
4.6 11,900
 940
 10,960
Total  $403,438
 $68,402
 $335,036

(1) The increase in the gross carrying amount of the corporate trade name is attributable15 years and 10 months reclassified to a $4.3 million trade name acquired as part of the New Century Health transaction. See Note 4 for further information about the New Century Health transaction.
(2) The increase in the gross carrying amount of the customer relationships intangible is attributable to $72.5 million acquired customer relationships from the New Century Health transaction, $2.7 million of acquired customer relationships from the NMHC transaction and $2.5 million related the Vestica transaction. The Company acquired certain assets from Vestica in March 2016. The transaction included additional consideration of up to $4.0 million, which was being held in escrow and was recorded within “Prepaid expenses and other noncurrent assets” on our Consolidated Balance Sheets. In February 2018, the Company and Vestica reached an agreement to settle $3.5 million of the $4.0 million in escrow. Based on the terms of the settlement agreement, the Company reclassified the unamortized portion of the additional consideration from “Prepaid expenses and other noncurrent assets” into “Customer relationships”discontinued operations as of the settlement date. See Note 4 for further information about the New Century Health, NMHC and Vestica transactions.December 31, 2020.
(3) The increase in the gross carrying amount of the technology is attributable to $27.0 million of technology assets acquired as part of the New Century Health transaction. See Note 4 for further information about the New Century Health transaction.
(4) The increase in the gross carrying amount of the provider network contracts is attributable to a $9.6 million provider network acquired as part of the New Century Health transaction and a $2.3 million provider network acquired as part of the NMHC transaction. See Note 4 for further information about the New Century Health and NMHC transactions.

 As of December 31, 2017
 Weighted-      
 Average Gross   Net
 Remaining CarryingAccumulatedCarrying
 Useful Life AmountAmortizationValue
Corporate trade name17.4 $19,000
 $2,454
 $16,546
Customer relationships20.5 203,500
 18,312
 185,188
Technology3.1 55,802
 17,810
 37,992
Below market lease, net4.8 4,197
 2,662
 1,535
Total  $282,499
 $41,238
 $241,261


Amortization expense related to intangible assets for the years ended December 31, 2018, 20172021, 2020 and 2016,2019, was $27.2$29.4 million, $22.8$32.3 million and $12.5$37.1 million respectively, excluding $0.2 million, $0.6 million and $0.6 million of amortization expense related to discontinued operations for the years ended December 31, 2021, 2020 and 2019, respectively.


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Future estimated amortization of intangible assets (in thousands) as of December 31, 2018,2021, is as follows:

2022$29,102 
202326,798 
202420,913 
202519,403 
202619,153 
Thereafter164,415 
Total future amortization of intangible assets$279,784 
2019$36,498
202032,312
202128,143
202224,262
202321,498
Thereafter192,323
Total$335,036




Intangible assets are reviewed for impairment if circumstances indicate the Company may not be able to recover the asset’sassets’ carrying value. As discussed above,We did not identify any circumstances during the year ended December 31, 2021, that would require an impairment test for our intangible assets.

Note 10. Long-term Debt

2024 Notes

In August 2020, the Company issued $117.1 million aggregate principal amount of its 3.50% Convertible Senior Notes due 2024 (the “2024 Notes”) in privately negotiated exchange and/or subscription agreements, with certain holders of its outstanding 2021 Notes and certain new investors. The Company issued $84.2 million aggregate principal amount of 2024 Notes in exchange for $84.2 million aggregate principal amount of the 2021 Notes and an aggregate cash payment of $2.5 million, and issued $32.8 million aggregate principal amount of New Notes for cash at par. We incurred $3.0 million of debt issuance costs in connection with the 2024 Notes, which we identified a triggering event and performed a quantitative analysisare amortizing to non-cash interest expense using the straight-line method over the carrying value of our goodwill balance during the fourth quarter of 2017. Identificationcontractual term of the triggering event also triggered2024 Notes. The closing of the private placement of the 2024 Notes occurred on August 19, 2020.

Holders of the 2024 Notes are entitled to cash interest payments, which are payable semiannually in arrears on June 1 and December 1 of each year, beginning on December 1, 2020, at a rate equal to 3.50% per annum. The 2024 Notes will mature on December 1, 2024, unless earlier repurchased, redeemed or converted in accordance with their terms prior to such date. Upon maturity the principal amount of the notes may be settled via shares of the Company’s Class A common stock. We recorded interest expense of $4.1 million and $1.5 million for the years ended December 31, 2021 and 2020, respectively.

The 2024 Notes are convertible into cash, shares of the Company's Class A common stock, or a combination of cash and shares of the Company's Class A common stock, at the Company's election, based on an impairment analysisinitial conversion rate of 54.8667 shares of Class A common stock per $1,000 principal amount of the 2024 Notes, which is equivalent to an initial conversion price of approximately $18.23 per share of the Company’s Class A common stock. In the aggregate, the 2024 Notes are initially convertible into 6.4 million shares of the Company’s Class A common stock (excluding any shares issuable by the Company upon a conversion in connection with a make-whole provision upon a fundamental change or a notice of redemption under the governing indenture). The conversion rate may be adjusted under certain circumstances. Upon conversion, the Company will pay or deliver, as the case may be, cash or shares of the Company’s Class A common stock, or a combination of cash and shares of the Company’s Class A common stock, at the Company’s election.

The option to settle the 2024 Notes in cash or shares of the Company’s Class A common stock, or a combination of cash and shares of the Company’s Class A common stock, at the Company’s election, resulted in a bifurcation of the carrying value of the 2024 Notes into a debt component and an equity component. The debt component was determined to be $78.9 million, before issuance costs, based on the fair value of a nonconvertible debt instrument with the same term. The equity component was determined to be $38.1 million before issuance costs and was recorded within additional paid-in capital. The equity component is the difference between the aggregate principal amount of the debt and the fair value of the debt component. Issuance costs of $1.7 million and $1.3 million are allocated to the debt and equity components in proportion to the allocation of proceeds. Along with the equity component of $38.1 million, $1.7 million of issuance costs will be amortized to interest expense on the consolidated statements of operations and comprehensive income (loss) using the effective interest method over the contractual term of the 2024 Notes. The equity component recorded within additional paid-in capital will not be remeasured as long as it meets the conditions for equity classification. The Company recorded $7.9 million and $2.7 million of interest expense related to the amortization of the debt discount and the issuance costs allocated to the debt component for the years ended December 31, 2021 and 2020, respectively.

Holders of the 2024 Notes may require the Company to repurchase all or part of their notes upon the occurrence of a fundamental change at a price equal to 100.0% of the principal amount of the notes being repurchased, plus any accrued and unpaid interest to, but excluding, the fundamental change repurchase date. The Company may not redeem the 2024 Notes prior to March 1, 2023. The Company may redeem for cash all or any portion of the 2024 Notes, at its option, on or after March 1, 2023, if the last reported sale price of the Company’s Class A common stock has been at least 130.0% of the conversion price then in effect for at least 20 trading
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days (whether or not consecutive) during any 30 consecutive trading day period (including the last trading day of such period) ending on, and including, the trading day immediately preceding the date on which the Company provides notice of redemption, at a redemption price equal to 100.0% of the principal amount of the notes to be redeemed, plus accrued and unpaid interest to, but excluding, the redemption date.

Credit Agreement

On December 30, 2019, the Company entered into a credit agreement, by and among the Company, Evolent Health LLC, as the borrower (the “Borrower”), certain subsidiaries of the Company, as guarantors, the lenders from time to time party thereto, and Ares Capital Corporation, as administrative agent and collateral agent, together with the Company (the “Credit Agreement”), pursuant to which the lenders agreed to extend credit to the Borrower in the form of (i) an initial secured term loan in the aggregate principal amount of $75.0 million (the “Initial Term Loan Facility”) and (ii) a delayed draw secured term loan facility in the aggregate principal amount of up to $50.0 million (the “DDTL Facility” and, together with the Initial Term Loan Facility, the “Senior Credit Facilities”), subject to the satisfaction of specified conditions. The Borrower borrowed the loan under the Initial Term Loan Facility on December 30, 2019. In connection with the Credit Agreement, on December 30, 2019, the Company entered into a Security Agreement, by and among the Company, the Borrower, the other guarantors and the collateral agent for the benefit of the secured parties, and a Guarantee Agreement, by the Company and each of the other guarantors in favor of the collateral agent for the benefit of the secured parties. The Senior Credit Facilities were guaranteed by the Company and the Company’s domestic subsidiaries, subject to certain exceptions. The Senior Credit Facilities were secured by a first priority security interest in all of the capital stock of the borrower and each guarantor (other than the Company) and substantially all of the assets of the borrower and each guarantor, subject to certain exceptions.

The proceeds of the Initial Term Loan were used to finance the transactions contemplated by the Passport APA and pay fees and expenses incurred in connection therewith. The proceeds of the DDTL Facility were permitted to be used, subject to the Company’s satisfaction of specified conditions, to finance the repayment or repurchase of the Company’s 2.00% Convertible Senior Notes due December 1, 2021 and to fund permitted acquisitions.  The Initial Term Loan and any loans under the DDTL Facility would have matured on the date that is the earliest of (a) December 30, 2024, (b) the date on which all amounts outstanding under the Credit Agreement would have been declared or have automatically become due and payable under the terms of the Credit Agreement and (c) the date that is ninety-one (91) days prior to the maturity date of the 2021 Convertible Notes unless certain liquidity conditions were satisfied (the foregoing, the “Maturity Date”). The interest rate for each loan under the Senior Credit Facilities was calculated, at the option of the Borrower, at either the Eurodollar rate plus 8.00%, or the base rate plus 7.00%. A commitment fee of 1.00% per annum was payable by the Borrower quarterly in arrears on the unused portion of the DDTL Facility.

Amounts outstanding under the Senior Credit Facilities could have been prepaid at the option of the Borrower subject to applicable premiums, including a make-whole premium payable on certain prepayments made prior to the second anniversary of the closing of the Senior Credit Facilities, and a call protection premium payable on the amount prepaid in certain instances as follows: (i) 4.00% of the principal amount so prepaid after the second anniversary of the closing of the Senior Credit Facilities but prior the third anniversary of the closing of the Senior Credit Facilities; (ii) 3.00% of the principal amount so prepaid after the third anniversary of the closing of the Senior Credit Facilities but prior the fourth anniversary of the closing of the Senior Credit Facilities; and (iii) 2.00% of the principal amount so prepaid after the fourth anniversary of the closing of the Senior Credit Facilities but prior the fifth anniversary of the closing of the Senior Credit Facilities. Amounts outstanding under the Senior Credit Facility were subject to mandatory prepayment upon the occurrence of certain events and conditions, including non-ordinary course asset dispositions, receipt of certain casualty proceeds, issuances of certain debt obligations and a change of control transaction.

The Senior Credit Facilities contained customary borrowing conditions, affirmative, negative and reporting covenants, representations and warranties, and events of default, including cross-defaults to other material indebtedness. In addition, the Company was required to comply at certain times with certain financial covenants comprised of a minimum net revenue test and a minimum liquidity test commencing upon closing of the Senior Credit Facilities and a total secured leverage ratio commencing on the last day of the fiscal quarter ending March 31, 2021. If an event of default had occurred, the lenders would be entitled to take enforcement action, including foreclosure on collateral and acceleration of amounts owed under the Senior Credit Facilities. We incurred $4.7 million of debt issuance costs in connection with this Credit Agreement, which was included in long-term debt, net of discount on our intangible asset group. consolidated balance sheets and amortized into interest expense over the life of the agreement. The Company recorded $2.2 million in interest expense related to the amortization of the debt discount and the issuance costs for the year ended December 31, 2020.

On August 19, 2020, an amendment to the Company's Credit Agreement became effective. The amendment effected changes to, among other things, permit the Company's use of cash in the exchange transactions in connection with the issuance of the 2024 Notes, permit the issuance of the 2024 Notes and permit certain note repurchases, as well as to implement amendments to certain minimum liquidity thresholds.

On January 8, 2021, the Company repaid all outstanding amounts owed under and terminated the Credit Agreement with Ares Capital Corporation. The total amount paid to Ares Capital Corporation under the Credit Agreement in connection with the prepayment was
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$98.6 million, which included $9.7 million for the make-whole premium as well as $0.2 million in accrued interest. As a result of this transaction, the Company recorded a loss on the repayment of debt of $19.2 million, representing the remaining unamortized debt issuance costs of $9.5 million, the make-whole premium and $35 thousand of legal expenses.

Warrant Agreement

In conjunction with the impairment testingCompany’s entry into the Credit Agreement, the Company entered into warrant agreements whereby it agreed to sell to the holders of the carryingwarrants an aggregate of 1,513,786 shares of Class A common stock at a per share purchase price equal to $8.05. The holders could exercise the warrants at any time until thirty days after the maturity of the Credit Agreement. The Company, at its sole discretion, could elect to pay the holders in cash in an amount determined based on the fair market value of our goodwill, we performed an analysis to determine whether the carrying amountClass A common stock for the shares of our intangible asset group was recoverable. We performed a quantitative analysis, which required management to compare the total pre-tax, undiscounted future cash flowsClass A common stock issuable upon exercise of the intangible asset group towarrants in lieu of delivering the current carrying amount. The total undiscounted cash flows included onlyshares.

On January 8, 2021, the future cash flows that are directlyCompany settled the outstanding warrants associated with and that were expected to arise as a result of the use and eventual disposal of the asset group. Based on our quantitative analysis, we determined that the pre-tax, undiscounted cash flows exceeded the carrying value and therefore concluded that our intangible assets were recoverable.Credit Agreement for $13.7 million.

8. Long-term Debt


2025 Notes


In October 2018, the Company issued $172.5 million aggregate principal amount of its 1.50% Convertible Senior Notes due 2025 (the “2025 Notes”) in a private placement to qualified institutional buyers within the meaning of Rule 144A under the Securities Act of 1933, as amended.amended (the “Securities Act”). The 2025 Notes were issued at par for net proceeds of $166.6 million. We incurred $5.9 million of debt issuance costs in connection with the 2025 Notes. The closing of the private placement of $150.0 million aggregate principal amount of the 2025 Notes occurred on October 22, 2018 and the Company completed the offering and sale of an additional $22.5 million aggregate principal amount of the 2025 Notes on October 24, 2018, pursuant to the initial purchasers’ exercise in full of their option to purchase additional notes.


Holders of the 2025 Notes are entitled to cash interest payments, which are payable semiannually in arrears on April 15 and October 15 of each year, beginning on April 15, 2019, at a rate equal to 1.50% per annum. The Company recorded interest expense of $0.5$2.6 million related to the 2025 Notes for the yearyears ended December 31, 2018.2021, 2020 and 2019, respectively. The 2025 Notes will mature on October 15, 2025, unless earlier repurchased, redeemed or converted in accordance with their terms prior to such date.


Prior to the close of business on the business day immediately preceding April 15, 2025, the 2025 Notes will be convertible at the option of the holders only upon the satisfaction of certain conditions, as described in the indenture, dated as of October 22, 2018, between the Company and U.S. Bank National Association, as trustee. At any time on or after April 15, 2025, until the close of business on the business day immediately preceding the maturity date, holders may convert, at their option, all or any portion of their notes at the conversion rate.


The 2025 Notes will be convertible at an initial conversion rate of 29.9135 shares of Class A common stock per $1,000 principal amount of notes, which is equivalent to an initial conversion price of approximately $33.43 per share of the Company’s Class A common stock. In the aggregate, the 2025 Notes are initially convertible into 5.2 million shares of the Company’s Class A common stock (excluding any shares issuable by the Company upon a conversion in connection with a make-whole fundamental change or a notice of redemption as described in the governing indenture). The conversion rate may be adjusted under certain circumstances. The 2025 Notes are convertible, in multiples of $1,000 principal amount, at the option of the holders at any time prior to the close of business on the business day immediately preceding the maturity date. Upon conversion, the Company will pay or deliver, as the case may be, cash or shares of the Company’s Class A common stock, or a combination of cash and shares of the Company’s Class A common stock, at the Company’s election.


The option to settle the 2025 Notes in cash or shares of the Company’s Class A common stock, or a combination of cash and shares of the Company’s Class A common stock, at the Company’s election, resulted in a bifurcation of the carrying value of the 2025 Notes into a debt component and an equity component. The debt component was determined to be $100.7 million, before issuance costs, based on the fair value of a nonconvertible debt instrument with the same term. The equity component was determined to be $71.8 million, before issuance costs, and was recorded within additional paid-in capital. The equity component is the difference between the aggregate principal amount of the debt and the debt component. Issuance costs of $5.9$3.4 million and $2.5 million are also allocated to the debt and equity components in proportion to the allocation of proceeds. Of the $5.9 million in issuance costs, $3.4 million of issuance costs is allocated to the debt component which, alongAlong with the equity component of $71.8 million, $3.4 million of issuance costs will be amortized to non-cash interest expense on the consolidated statements of operations and comprehensive income (loss) using the effective interest method over the contractual term of the 2025 Notes. The equity component recorded within additional paid-in capital will not be remeasured as long as it meets the conditions for equity classification. ForThe Company recorded $10.0 million, $9.2 million and $8.5 million for the yearyears ended December 31, 2018, the Company recorded $1.5 million2021, 2020 and 2019 respectively, in non-cash interest expense related to the amortization of the debt discount and the issuance costs allocated to the debt component.


Holders of the 2025 Notes may require the Company to repurchase all or part of their notes upon the occurrence of a fundamental change at a price equal to 100.0% of the principal amount of the notes being repurchased, plus any accrued and unpaid interest to, but excluding, the fundamental change repurchase date. The Company may not redeem the 2025 Notes prior to October 20, 2022. The Company may redeem for cash all or any portion of the 2025 Notes, at its option, on or after October 20, 2022, if the last reported sale
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price of the Company’s Class A common stock has been at least 130.0% of the conversion price then in effect for at least 20 trading days (whether or not consecutive) during any 30 consecutive trading day period (including the last trading day of such period) ending


on, and including, the trading day immediately preceding the date on which the Company provides notice of redemption, at a redemption price equal to 100.0% of the principal amount of the notes to be redeemed, plus accrued and unpaid interest to, but excluding, the redemption date.


2021 Notes


In December 2016, the Company issued $125.0 million aggregate principal amount of its 2.00% Convertible Senior Notes due 2021 (the “2021 Notes”) in a private placement to qualified institutional buyers within the meaning of Rule 144A under the Securities Act of 1933, as amended.Act. The 2021 Notes were issued at par for net proceeds of $120.4 million. We incurred $4.6 million of debt issuance costs in connection with the 2021 Notes, which we are amortizingamortized to non-cash interest expense using the straight-line method over the contractual term of the 2021 Notes, since this method was not materially different from the effective interest method. The closing of the private placement of the 2021 Notes occurred on December 5, 2016.


Holders of the 2021 Notes arewere entitled to cash interest payments, which are payablewere paid semiannually in arrears on June 1 and December 1 of each year, beginning on June 1, 2017, at a rate equal to 2.00% per annum. The 2021 Notes will maturematured on December 1, 2021, unless earlier repurchased or converted in accordance with their terms prior to such date. In addition, holders2021. We recorded interest expense of the 2021 Notes may require the Company to repurchase their 2021 Notes upon the occurrence of a fundamental change at a price equal to 100.00% of the principal amount of the 2021 Notes being repurchased, plus any accrued$0.5 million, $1.7 million and unpaid interest. Upon maturity, and at the option of the holders of the 2021 Notes, the principal amount of the notes may be settled via shares of the Company’s Class A common stock. For$2.5 million for the years ended December 31, 20182021, 2020 and 2017 and 2016, the Company2019, respectively. We recorded approximately $2.5 million, $2.5 million and $0.2 million in interest expense, respectively, and $0.9 million, $0.9 million and less than $0.1 million in non-cash interest expense related to the amortization of deferred financing costs of $0.2 million, $0.6 million and $0.9 million for the years ended December 31, 2021, 2020 and 2019, respectively.


The 2021 Notes are convertible into sharesIn August 2020, as part of the Company’s Class A common stock, based on an initial conversion rateissuance of 41.6082 shares of Class A common stock per $1,000the 2024 Notes, the Company issued $84.2 million aggregate principal amount of the 2024 Notes in exchange for $84.2 million aggregate principal of its 2021 Notes, which is equivalentNotes. There was no cash consideration in these exchanges outside of an aggregate cash payment of $2.5 million paid to exchanging noteholders. These exchanges were accounted for as an initial conversion priceextinguishment resulting in a net loss on extinguishment of approximately $24.03 per sharedebt of the Company’s Class A common stock. $4.8 million, including an aggregate cash payment of $2.5 million paid to exchanging noteholders.

In the aggregate,August 2020, we also repurchased $14.0 million of the 2021 Notes are initially convertible into 5.2with $13.9 million sharesof cash and recorded an immaterial gain on extinguishment of debt.

Upon maturity of the Company’s Class A common stock (excluding any shares issuable by the Company upon a conversion in connection2021 Notes on December 1, 2021, outstanding 2021 Notes with a make-whole provision upon a fundamental change under the governing indenture). The conversion rate may be adjusted under certain circumstances.

The 2021 Notes are convertible, in multiplesprincipal amount of $1,000 principal amount,$26.7 million were settled, at the option of the holders, at any time prior to the close of business on the business day immediately preceding the maturity date. Upon conversion, we will deliver for each $1,000by converting $26.3 million aggregate principal amount of notes converted a number2021 Notes to common shares and cash repayment of shares$0.4 million aggregate principal amount of our Class A common stock equal to the applicable conversion rate (together with a cash payment in lieu of delivering any fractional share)2021 Notes. Shares issued were valued based on the third business day followingquoted trading prices on the relevant conversion date.date for a total fair value of $28.5 million resulting in a loss on debt extinguishment of $2.2 million which was recorded in loss on repayment of debt on our consolidated statements of operations and comprehensive income (loss).


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Convertible Senior Notes Carrying Value


While theThe 2025 Notes and 20212024 Notes are recorded on our accompanying Consolidated Balance Sheetsconsolidated balance sheets at their net carrying values of $98.7 million and $122.3 million, respectively, as of December 31, 2018,2021. However, the 2025 Notes and 20212024 Notes are privately traded by qualified institutional buyers (within the meaning of Rule 144A under the Securities Act of 1933, as amended)Act) and their fair values were $158.8 million and $133.6 million, respectively, based on traded prices on December 28, 2018 and December 26, 2018, respectively, which are Level 2 inputs. As of December 31, 2017, the estimated fair value of the 2021 Notes was $120.4 million, based on a traded price on December 29, 2017, a Level 2 input. The 2025 Notes and the 20212024 Notes also have embedded conversion options and contingent interest provisions, which have not been recorded as separate financial instruments.

The following table summarizes the carrying value of the long-term convertible debt (in thousands):
 As of December 31,
 2018 2017
2025 Notes   
Carrying value$98,730
 $
Unamortized debt discount and   
issuance costs allocated to debt73,770
 
Principal amount$172,500
 $
Remaining amortization period (years)6.8
  
    
2021 Notes   
Carrying value$122,311
 $121,394
Unamortized issuance costs2,689
 3,606
Principal amount$125,000
 $125,000
Remaining amortization period (years)2.9
 3.9
9. Commitments and Contingencies

Commitments

Commitments to Equity-Method Investees

The Company has contractual arrangements with certain equity-method investees that will require the Company to provide operating capital and reserve support in the form of debt financing of up to $11.0 million as of December 31, 2018, in accordance with2021 and 2020 (in thousands):
December 31,
 20212020
2024 Notes
Carrying value$89,361 $81,462 
Unamortized debt discount and issuance costs27,690 35,589 
Principal amount$117,051 $117,051 
Remaining amortization period (years)2.93.9
Fair value(1)
$195,445 $153,220 
2025 Notes
Carrying value$126,315 $116,349 
Unamortized debt discount and issuance costs46,185 56,151 
Principal amount$172,500 $172,500 
Remaining amortization period (years)3.84.8
Fair value(1)
$177,251 $147,488 
2021 Notes
Carrying value$— $26,557 
Unamortized debt discount and issuance costs— 180 
Principal amount$— $26,737 
Remaining amortization period (years)0.00.9
Fair value(1)
$— $26,470 
————————
(1)Fair values for notes are derived from available trading prices closest to the Company’s contribution agreements with certain equity-method investees. These obligations are outside of Company’s controlrespective balance sheet date.

Note 11. Commitments and payment could be requested during 2019. The Company did not have any contingent commitments to equity-method investees as of December 31, 2017.Contingencies


LetterCommitments

Letters of Credit


During the first quarter of 2017, the Company entered into an agreement to provide a letter of credit, for up to $5.0 million, to assist a customer in demonstrating adequate reserves to the customer’s state regulatory authorities. The letter of credit is effective from September 30, 2017 through June 30, 2019, and carries a quarterly facility rental fee of 0.8% per annum on the amount of the outstanding balance. The letter of credit will terminate after June 30, 2019. The letter of credit is presented at the face amount plus accrued facility rental fee, less received payments. As of December 31, 20182021 and 2017, there were no outstanding balances related to this letter of credit.

Lease Commitments

The Company leases office space and computer and other equipment under operating lease agreements expiring at various dates through 2031. Under the lease agreements, in addition to base rent,2020, the Company is generally responsiblewas party to irrevocable standby letters of credit with a bank for operating$15.4 million and maintenance costs and related fees. Several of these agreements include tenant improvement allowances, rent holidays or rent escalation clauses. When such items are included in a lease agreement, we record a deferred rent asset or liability on our Consolidated Balance Sheets equal to the difference between rent expense and future minimum lease payments due. The rent expense related to these items is recognized on a straight-line basis over the terms of the leases. The Company’s primary office location is in Arlington, Virginia, which has served as its corporate headquarters since 2013. The Arlington, Virginia office lease expires in December 2020. Certain leases acquired as part of the Valence Health transaction included existing sublease agreements for office locations in Chicago, Illinois. Total rental expense, net of sublease income, on operating leases$8.3 million, respectively, for the years ended December 31, 2018, 2017benefit of a regulatory authorities, real estate and 2016, was $14.2 million, $10.9risk-sharing agreements. As such, we held $15.4 million and $5.9 million, respectively. The Company does not have any material capital leases.

In connection with various lease agreements, the Company is required to maintain $3.7 million in letters of credit. As of December 31, 2018, the Company held $3.7$8.3 million in restricted cash and restricted investments as collateral for the letters of credit.

Arlington, Virginia Office Lease

During 2013, the Company entered into a facility lease in Arlington, Virginia. Total future minimum lease commitments over two years is approximately $7.1 million as of December 31, 2018.2021 and December 31, 2020, respectively. The future minimum lease payments associated with the Arlington, Virginia lease are included in the table below. In conjunction with this lease, the Company is required to maintain a letterletters of credit inhave current expiration dates between January 2022 and March 2032 and will automatically extend without amendment for an additional one-year period and will continue to automatically extend after each one-year term from the amount of $1.6 million. The collateral forexpiry date unless the letter of credit is currently recorded as restricted cash.

Chicago, Illinois Office Leases

On October 3, 2016, the Company assumed a facility lease at 300 S. Riverside Plaza in Chicago, Illinois as part of the Valence Health transaction. Total future minimum lease commitments over 12.3 years are approximately $43.7 million as of December 31, 2018. The future minimum lease payments associated with this lease are included in the table below. In conjunction with this lease, the Company is requiredbank elects not to maintain a letter of credit in the amount of $0.2 million. The collateral for the letter of credit is currently recorded as restricted cash.

On October 3, 2016, the Company assumed a facility lease at 540 W. Madison Street in Chicago, Illinois as part of the Valence Health transaction. This lease includes three floors. Two of the floors are occupied by the Company and one was abandoned and subsequently terminated. Total future minimum lease commitment over nine years is approximately $16.3 million as of December 31, 2018. The future minimum lease payments associated with this lease, less the payments associated with the terminated floor, are included in the table below. In conjunction with this lease, the Company is required to maintain a letter of credit in the amount of $1.5 million. The collateral for the letter of credit is currently recorded as restricted cash.

In connection with the 540 W. Madison lease, the Company acquired a sublease tenant for one of the floors (the “13th Floor Sublease”). Total future sublease income over 11.0 years was approximately $10.1 million as of December 31, 2016. We signed an amendment to the 13th Floor Sublease during the fourth quarter of 2017, which reduced the term of the sublease. Total future sublease


income over the remaining sublease term of one year was approximately $0.1 million as of December 31, 2017. The sublease was terminated as of December 31, 2018, and the Company subsequently resumed occupying this floor.

Immediately following the Valence Health acquisition, the Company decided to abandon and sublet one of the floors of its rented space at 540 W. Madison Street (the “14th Floor Space”). Therefore, our results from operations for the year ended December 31, 2016, included a lease abandonment expense of approximately $6.5 million in conjunction with the abandonment of the 14th Floor Space, based on remaining lease payments and expected future sublease income. During the second quarter of 2017, the Company reached an agreement to terminate the lease for the 14th Floor Space, effective September 2017. The Company continued making rent payments until September 1, 2017, at which point it paid a one-time lease cancellation and related brokerage fee. Remaining cash outflows related to the 14th Floor Space were estimated to be approximately $4.8 million as of June 30, 2017, while the remaining balance ofextend beyond the initial $6.5 million lease abandonment liability recorded after the Valence Health acquisition was approximately $5.3 million as of June 30, 2017, prior to adjustments pertaining to the lease cancellation fees. As such, the Company recorded a one-time adjustment of $0.5 million to reduce the lease abandonment liability, from $5.3 million to $4.8 million. The adjustment was recorded as a reduction to our rent expense within “Selling, general and administrative expenses” on our Consolidated Statements of Operations and Comprehensive Income (Loss) for the year ended December 31, 2017. The Company made regular rent payments until September 1, 2017, at which point it paid a one-time lease cancellation and related brokerage fee of $4.4 million. There is no remaining lease abandonment liability related to the 14th Floor Space as of December 31, 2017.or any extended expiry date.

The following table presents a roll forward of the lease abandonment liability for the year ended December 31, 2017 (in thousands):

Accrual as of beginning-of-year$6,100
Abandonment expense
Impact of lease termination(496)
Abandonment amortization(1,239)
Lease cancellation fee(4,365)
Accrual as of end-of-year$

Future minimum rental commitments (in thousands) as of December 31, 2018, were as follows:

2019$11,470
202012,553
20218,594
20227,033
20237,451
Thereafter40,657
Total$87,758

Purchase Obligations

Our contractual obligations related to vendor contracts (in thousands) as of December 31, 2018, were as follows:

 Less     More  
 Than 1 to 3 3 to 5 Than  
 1 Year Years Years 5 Years Total
Purchase obligations related to vendor contracts$6,236
 $2,417
 $
 $
 $8,653


Indemnifications


The Company’s customer agreements generally include a provision by which the Company agrees to defend its partners against third-party claims (a) for death, bodily injury, or damage to personal property caused by Company negligence or willful misconduct, (b) by former or current Company employees arising from such managed service agreements, (c) for intellectual property infringement under specified conditions and (d) for Company violation of applicable laws, and to indemnify them against any damages and costs awarded in connection with such claims. To date, the Company has not incurred any material costs as a result of such indemnities and has not accrued any liabilities related to such obligations in the accompanying consolidated financial statements.



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Pre-IPO Investor Registration Rights Agreement
Registration rights agreement


We entered into a registration rights agreement with The Advisory Board, UPMC, TPG and another investor to register for sale under the Securities Act shares of our Class A common stock, including those delivered in exchange for Class B common stock and Class B common units. Subject to certain conditions and limitations, this agreement provides these investors with certain demand, piggyback and shelf registration rights. The registration rights granted under the registration rights agreement will terminate upon the date the holders of shares that are a party thereto no longer hold any such shares that are entitled to registration rights. Pursuant to our contractual obligations under this agreement, we filed a registration statement on Form S-3 with the SEC on July 28, 2016, which was declared effective on August 12, 2016.

Pursuant to certain terms of the registration rights agreement, the Investor Stockholders sold 19.7 million shares of the Company’s Class A common stock as part of the 2017 Secondary Offerings and 8.6 million shares of the Company’s Class A common stock as part of the September 2016 Secondary Offering, as discussed in Note 4.Pursuant to the terms of the registration rights agreement, we incurred $1.5 million and $1.6 million in expenses related to secondary offerings during the years ended December 31, 2017 and 2016, respectively. These expenses are recorded within “Selling, general and administrative expenses” on our Consolidated Statements of Operations and Comprehensive Income (Loss). We did not incur any expenses related to secondary offerings or other sales of shares by our Investor Stockholders for the year ended December 31, 2018.


We will continue to pay all expenses relating to any demand, piggyback or shelf registration, other than underwriting discounts and commissions and any transfer taxes, subject to specified conditions and limitations. The registration rights agreement includes customary indemnification provisions, including indemnification of the participating holders of shares of Class A common stock and their directors, officers and employees by us for any losses, claims, damages or liabilities in respect thereof and expenses to which such holders may become subject under the Securities Act, state law or otherwise. We did not incur any expenses related to secondary offerings or other sales of shares by our investor stockholders during the years ended December 31, 2021, 2020 and 2019, respectively.


Guarantees


In connection with the Molina Closing, the Company continued to provide administrative support services relating to the Passport Medicaid Contract to Molina through the end of 2020. Following the Molina Closing, EVH Passport began working with regulatory authorities including the Kentucky Department of Insurance (“KY DOI”) regarding the wind down of its operations throughout 2021. As part of that wind down process, the Company, as the parent of EVH Passport, entered into a guarantee for the benefit of the KY DOI to satisfy any EVH Passport liability or obligation in the event EVH Passport is not able to meet its wind down liabilities or obligations. As of December 31, 2021, no amounts have been funded under this guarantee.

Reinsurance Agreements

As part of our strategy to support certain of our partners in the Next Generation Accountable Care Program (“Next Gen”), wePassport Closing, EVH Passport and UHC entered into upsidean agreement that provided for the administration and downside risk-sharing arrangements. Certainassumption of our downside risk-sharing arrangements are executed through our wholly-owned captive insurance company. To satisfy the capital requirementsfinancial risks by EVH Passport of our insurance entitythe D-SNP Business until such time as wellEVH Passport became certified as state insurance regulators, Evolenta Medicare Advantage Organization and the D-SNP Business could be transferred to EVH Passport. On October 1, 2020, the D-SNP Business was transferred from UHC to EVH Passport.

At the Molina Closing, Molina and EVH Passport entered into letters of credit of $34.1 million as of December 31, 2018, to secure potential losses related to insurance services, which are recorded within “Restricted cash and restricted investments” on our Consolidated Balance Sheets. These amounts are in excess of our actuarial assessment of loss.

Reinsurance Agreements

Duringan agreement that provided for the fourth quarter of 2017, the Company had entered into a 15-month, $10.0 million capital-only reinsurance agreement with NMHC, expiring on December 31, 2018. The purposeassumption of the capital-only reinsurance was to provide balance sheet support to NMHC. There was no uncertainty to the outcomefinancial risks by Molina of the arrangementD-SNP Business until such time as there was no transfer of underwriting riskMolina’s Kentucky health plan becomes certified as a Medicare Advantage Organization and the D-SNP Business is transferred to Evolent or True Health, and neither Evolent nor True Health was at risk for any cash payments on behalf of NMHC. As a result, this arrangement did not qualify for reinsurance accounting.Molina. The Company recorded a quarterly fee of approximately $0.2 million as non-operating income onand EVH Passport continued to administer the D-SNP Business until January 1, 2021, at which time Molina became responsible for its Consolidated Statements of Operations and Comprehensive Income (Loss) and maintained $10.0 million in restricted cash and restricted investments on its Consolidated Balance Sheets foradministration until the duration of the reinsurance agreement.D-SNP Business was officially transferred to Molina effective September 1, 2021.

During the fourth quarter of 2018, the Company terminated its prior reinsurance agreement with NMHC and entered into a 15-month quota-share reinsurance agreement with NMHC (“Reinsurance Agreement”). Under the terms of the Reinsurance Agreement, NMHC will cede 90% of its gross premiums to the Company and the Company will indemnify NMHC for 90% of its claims liability. The maximum amount of exposure to the Company is capped at 105% of premiums ceded to the Company by NMHC. The Reinsurance Agreement qualified for reinsurance accounting due to the deemed risk transfer and, as such, the Company recorded the full amount of the gross reinsurance premiums and claims assumed by the Company within “Premiums” and “Claims Expenses,” respectively, and recorded claims-related administrative expenses within “Selling, general and administrative expenses” on our Consolidated Statements of Operations and Comprehensive Income (Loss) from the legal effective date of the Reinsurance Agreement. Amounts owed to NMHC under the Reinsurance Agreement are recorded within “Claims Reserves” on our consolidated balance sheets.




The following summarizes premiums and claims assumed under the Reinsurance AgreementAgreements for the yearyears ended December 31, 20182021, 2020 and 2019 (in thousands):

For the Year Ended December 31,
202120202019
Reinsurance premiums assumed$23,179 $19,130 $83,325 
Reinsurance premiums ceded(1,614)(3,275)— 
Claims assumed20,468 14,812 72,594 
Claims ceded— (422)— 
Claims-related administrative expenses2,159 — 14,024 
Increase (decrease) in reserves for claims and performance-based arrangements attributable to the Reinsurance Agreement2,166 1,465 (3,293)
Reserves for claims and performance-based arrangements attributable to the Reinsurance Agreement at the beginning of the period4,002 — 1,243 
Impact of consolidation on payable for claims and performance-based arrangements attributable to the Reinsurance Agreement— (502)— 
Reinsurance payments paid (received)6,078 (3,039)4,536 
Payable for claims and performance-based arrangements attributable to the Reinsurance Agreement at the end of the period$90 $4,002 $— 
98


Reinsurance premiums assumed $3,242
 
Claims assumed 3,934
 
Claims-related administrative expenses 551
 
(Increase) decrease in claims reserves attributable   
to the Reinsurance Agreement (1,243) 
Claims reserves attributable to the Reinsurance   
Agreement at the beginning of the year 
 
Claims reserves attributable to the Reinsurance   
Agreement at the end of the year $1,243
 


UPMC Reseller Agreement


The Company and UPMC are parties to a reseller, services and non-competition agreement, dated August 31, 2011, which was amended and restated by the parties on June 27, 2013 (as amended through the date hereof, the “UPMC Reseller Agreement”). Under the terms of the UPMC Reseller Agreement, UPMC has appointed the Company as a non-exclusive reseller of certain services, subject to certain conditions and limitations specified in the UPMC Reseller Agreement. In consideration for the Company’s obligations under the UPMC Reseller Agreement and subject to certain conditions described therein, UPMC has agreed not to sell certain products and services directly to a defined list of 20 of the Company’s customers.


Contingencies


Tax Receivables Agreement


In connection with the Offering Reorganization, the Company entered into the TRATax Receivables Agreement (the “TRA”) with certain of its investors, which provides for the payment by the Company to these investors of 85% of the amount of the tax benefits, if any, that the Company is deemed to realize as a result of increases in our tax basis related to exchanges of Class B common units as well as tax benefits attributable to the future utilization of pre-IPO NOLs. These payment obligations are obligations of the Company. For purposes of the TRA, the benefit deemed realized by the Company will be computed by comparing its actual income tax liability to the amount of such taxes that the Company would have been required to pay had there been no increase to the tax basis of the assets of the Company as a result of the exchanges or had the Company had no NOL carryforward balance. The actual amount and timing of any payments under the TRA will vary depending upon a number of factors, including:

the timing of the exchanges and the price of the Class A shares at the time of the transaction, triggering a tax basis increase in the Company’s asset and a corresponding benefit to be realized under the TRA; and
the amount and timing of our taxable income - the Company will be required to pay 85% of the tax savings as and when realized, if any. If the Company does not have taxable income, it will not be required to make payments under the TRA for that taxable year because no tax savings were actually realized.


Due to the items noted above, and the fact that the CompanyEvolent Health, Inc. is in a full valuation allowance position such that the deferred tax assets related to the Company’s historical pre-IPO losses and tax basis increase benefit from exchanges have not been realized, the Company has not recorded a liability pursuant to the TRA.


Litigation Matters


We are engaged from time to time in certain legal disputes arising in the ordinary course of business, including employment claims. When the likelihood of a loss contingency becomes probable and the amount of the loss can be reasonably estimated, we accrue a liability for the loss contingency. We continue to review accruals and adjust them to reflect ongoing negotiations, settlements, rulings, advice of legal counsel, and other relevant information. To the extent new information is obtained, and our views on the probable outcomes of claims, suits, assessments, investigations or legal proceedings change, changes in our accrued liabilities would be recorded in the period in which such determination is made.

On August 8, 2019, a shareholder of the Company filed a class action complaint against the Company, asserting claims under Section 10(b) and 20(a) of the Securities Exchange Act of 1934, in the United States District Court, Eastern District of Virginia, Alexandria Division. An amended complaint was filed on January 10, 2020, a second amended complaint was filed on June 8, 2020, and a third amended complaint, now titled Plymouth County Retirement System v. Evolent Health, Inc., Frank Williams, Nicholas McGrane, Seth Blackley, was filed on December 2, 2021. The case alleges that the Company’s executives made false or misleading statements regarding its business with Passport. The Company filed a motion to dismiss the second amended complaint, and the Eastern District of Virginia granted in part and denied in part the motion on March 24, 2021. The case entered the discovery phase, but discovery is not aware of any legal proceedings or claims as ofagain stayed pending a decision on the company’s third motion to dismiss, which was filed December 31, 201817, 2021. Briefing on the motion to dismiss was completed on February 10, 2022, and 2017, that the Company believesoral argument will have, individually or in the aggregate, a material adverse effectbe held on March 11, 2022.Based on the Company’s financial positioninvestigation, we believe the case has little legal or resultfactual merit. However, the outcome of operations.any litigation is uncertain.



On June 8, 2021, a shareholder of the Company filed a derivative action in the Delaware Chancery Court against some current and former Board members and against the Company as a nominal defendant, alleging that the Company’s Board was negligent in its oversight of the Company’s relationship with Passport Health Plan. The case is Lincolnshire Police Pension Fund, derivatively on behalf of Evolent Health, Inc., v. Blackley, Williams, Scott, Holder, Farner, D’Amato, Duffy, Felt, Samet, Hobart, and Payson, and Evolent Health, Inc. The Company and the Director-Defendants filed a motion to dismiss the complaint on August 27, 2021, and Plaintiffs responded by filing an amended complaint on October 26, 2021. Defendants filed a motion to dismiss the amended complaint on December 17, 2021. Subsequently, the parties agreed to stay the case pending the decision on the Company’s motion to dismiss the third amended complaint, currently pending in Plymouth County Retirement System v. Evolent Health, Frank Williams, Nicky McGrane, and Seth Blackley, in federal district court. Based on the Company’s investigation, we believe the case has little legal or factual merit. However, the outcome of any litigation is uncertain.



99


Credit and Concentration Risk


The Company is subject to significant concentrations of credit risk related to cash and cash equivalents and accounts receivable. As of December 31, 2018,2021, approximately 88.9% 99.4% of our $388.3 $354.9 million of cash and cash equivalents, (including restricted cash)cash and restricted investments were held in bank deposits with FDIC participating banks and approximately 11.0% were held in money market funds and less than 1.0% 0.6% were held in international banks. While the Company maintains its cash and cash equivalents with financial institutions with high credit ratings, it often maintains these deposits in federally insured financial institutions in excess of federally insured limits. The Company has not experienced any realized losses on cash and cash equivalents to date.


The Company is also subject to significant concentration of accounts receivable risk as a substantial portion of our trade accounts receivable is derived from a small number of our partners. The following table summarizes thosethe partners who represented at least 10.0% of our consolidated trade accounts receivable foras of December 31, 2021 and December 31, 2020:
As of December 31,
 20212020
Cook County Health and Hospitals System*61.5 %
Florida Blue Medicare, Inc. (1)
46.4 %N/A
Molina Healthcare10.4 %*
————————
(1)Customer added during the periods presented:year ended December 31, 2021.

 As of December 31,
 2018 2017
Customer B*
 11.8%
Customer C23.3% 32.1%
Customer D*
 16.5%

* Represents less than 10.0% of the respective balance


In addition, the Company is subject to significant concentration of revenue risk as a substantial portion of our revenue is derived from a small number of contractual relationships with our operating partners.


The following table summarizes those partners who represented at least 10.0% of our consolidated revenue for the periods presented:years ended December 31, 2021, 2020 and 2019:

For the Year Ended December 31,
2021 (1)
2020 (1)
2019 (1)
Cook County Health and Hospitals Systems28.0%22.3 %11.6 %
New Mexico Health Connections**13.4 %
Florida Blue Medicare, Inc. (2)
14.1 %N/AN/A
Passport (3)
*19.0 %23.0 %
————————
 For the Years Ended December 31,
 2018 2017 2016
Customer A17.5% 20.6% 19.6%
Customer D*
 *
 14.5%
Customer E*
 *
 12.7%
(1)The denominator excludes $44.8 million, $117.4 million and $171.7 million of True Health premium revenue reclassified to discontinued operations for the years ended December 31, 2021, 2020 and 2019, respectively.

(2)Customer added during the year ended December 31, 2021.
(3)Represents revenues from EVH Passport/UHC through the Molina Closing. Subsequent to the Molina Closing on September 1, 2020, the Company has not received any material revenue from EVH Passport. However, as part of the Molina Closing, we entered into a new contract with Molina on similar terms to our prior services contract with EVH Passport through December 31, 2020 which accounted for approximately 9.7% of our consolidated revenues for the year ended December 31, 2020.
*     Represents less than 10.0% of the respective balance


We derive a significant portion of our revenues from our largest partners. The loss, termination or renegotiation of our relationship or contract with Company A or anotherany significant partner or multiple partners in the aggregate could have a material adverse effect on the Company's financial condition and results of operations. For, example, recent changes

Note 12. Leases

The Company enters into various office space, data center, and equipment lease agreements in conducting its normal business operations. At the inception of any contract, the Company evaluates the agreement to determine whether the contract contains a lease. If the contract contains a lease, the Company then evaluates the term and whether the lease is an operating or finance lease. Most leases include one or more options to renew or may have a termination option. The Company determines whether these options are reasonably certain to be exercised or not at the inception of the lease. In addition, some leases contain escalation clauses. The rent expense is recognized on a straight-line basis in the wayconsolidated statements of operations and comprehensive income (loss) over the stateterm of Kentucky distributes federal Medicaid benefits have hadthe lease. Leases with an initial term of 12 months or less are not recorded on our consolidated balance sheets.

As most of our leases do not provide an implicit rate, we use our incremental borrowing rate based on the information available at commencement date in determining the present value of lease payments. We use the implicit rate when readily determinable. Further, the Company treats all lease and non-lease components as a significant negative impact on Customer A, our largest partner insingle combined lease component for all classes of underlying assets. The
100


Company also enters into sublease agreements for some of its leased office space. Immaterial rental income attributable to subleases is offset against rent expense over the terms of revenuethe respective leases.

The Company leases office space and computer and other equipment under operating lease agreements expiring at various dates through 2031. Under the lease agreements, in addition to base rent, the Company is generally responsible for operating and maintenance costs and related fees. Several of these agreements include tenant improvement allowances, rent holidays or rent escalation clauses. When such items are included in a lease agreement, we record a deferred rent asset or liability on our consolidated balance sheets equal to the difference between rent expense and future minimum lease payments due. The rent expense related to these items is recognized on a straight-line basis over the terms of the leases. The Company’s primary office location is in Arlington, Virginia, which has served as its corporate headquarters since 2013. The Arlington, Virginia office lease expires in January 2032. Certain leases acquired as part of the Valence Health transaction included existing sublease agreements for office locations in Chicago, Illinois.

In connection with various lease agreements, the Company is required to maintain $3.8 million and $3.5 million in letters of credit as of December 31, 2018. Customer A has stated publicly that if2021 and December 31, 2020. As of December 31, 2021 and 2020, the rates are not changed, it could be deemed insolventCompany held $3.8 million and $3.5 million in the near term. In February 2019, Customer A filed a request for immediaterestricted cash and long-term relief from a reduction in reimbursement rates. We are unable to predict the outcome of this matter, the ongoing solvency of Customer A, or to reasonably estimate the amount or range of any potential impactrestricted investments on the Company. Receivables from Customer A represented less than 10%consolidated balance sheet as collateral for the letters of credit, respectively.

The following table summarizes our trade accounts receivableprimary office leases as of December 31, 2018. As2021 (in thousands, other than term):
LocationLease Termination Term (in years)Future Minimum Lease CommitmentsLetter of Credit Amount Required
Arlington, VA10.1$35,581 $1,579 
Riverside, IL9.341,408 232 
Edison, NJ4.32,180 222 
Pune, India1.71,382 — 
Brea, CA0.4462 — 

The following table summarizes the components of our lease expense (in thousands):
For the Year Ended December 31,
202120202019
Operating lease cost$12,991 $15,848 $13,903 
Amortization of right-of-use assets— 299 598 
Interest expense— 26 
Variable lease cost5,036 5,097 4,177 
Total lease cost$18,027 $21,247 $18,704 

Maturity of lease liabilities (in thousands) as of December 31, 2018, there were no accounts receivable balances from Customer A that were deemed uncollectable.2021, is as follows:

Operating lease expense
202210,916 
20239,258 
20248,968 
20258,653 
20267,988 
Thereafter39,972 
Total lease payments85,755 
Less:
Interest20,964 
Present value of lease liabilities$64,791 




101


10.Our weighted-average discount rate and our weighted remaining lease terms (in years) are as follows:

December 31,
202120202019
Weighted average discount rate6.38 %6.44 %6.25 %
Weighted average remaining lease term8.89.49.9

Note 13. Earnings (Loss) Per Common Share


The following table sets forth the computation of basic and diluted earnings per share available for common stockholders (in thousands, except per share data):

For the Year Ended December 31,
202120202019
Loss from continuing operations$(30,284)$(328,172)$(307,193)
Income (loss) from discontinued operations, net of tax(7,317)(6,074)1,613 
Net loss(37,601)(334,246)(305,580)
Less:
Net loss attributable to non-controlling interests— — (3,609)
Net loss available for common shareholders - basic and diluted$(37,601)$(334,246)$(301,971)
Weighted-average common shares outstanding - basic and diluted86,067 84,928 82,364 
Income (loss) per common share
Basic and diluted
Continuing operations$(0.35)$(3.86)$(3.73)
Discontinued operations(0.09)(0.08)0.02 
Non-controlling interests— — 0.04 
Basic and diluted income (loss) per share attributable to common shareholders of Evolent Health, Inc.$(0.44)$(3.94)$(3.67)
 For the Years Ended December 31,
 2018 2017 2016
Net income (loss)$(54,191) $(69,767) $(226,778)
Less:     
Net income (loss) attributable to non-controlling interests(1,533) (9,102) (67,036)
Net income (loss) available for common shareholders - Basic and diluted (1)(2)
(52,658) (60,665) (159,742)
      
Weighted-average common shares outstanding - Basic and diluted (2)(3)
77,338
 64,351
 45,031
      
Earnings (Loss) per Common Share     
Basic and diluted$(0.68) $(0.94) $(3.55)

(1) For periods of net loss, net income (loss) available for common shareholders is the same for both basic and diluted purposes.
(2) Each Class B common unit of Evolent Health LLC can be exchanged (together with a corresponding number of shares of our Class B common stock) for one share of our Class A common stock. As holders exchange their Class B common shares for Class A common shares, our interest in Evolent Health LLC will increase. Therefore, shares of our Class B common stock are not considered dilutive shares for the purposes of calculating our diluted earnings (loss) per common share as related adjustment to net income (loss) available for common shareholders would equally offset the additional shares, resulting in the same earnings (loss) per common share.
(3) For periods of net loss, shares used in the earnings (loss) per common share calculation represent basic shares as using diluted shares would be anti-dilutive.


Anti-dilutive shares (in thousands) excluded from the calculation of weighted-average common shares presented above are presented below:
For the Year Ended December 31,
202120202019
Exchangeable Class B common stock— — 1,399 
Restricted stock units ("RSUs"), performance-based RSUs and leveraged stock units ("LSUs")1,807 797 813 
Stock options2,036 1,141 1,324 
Convertible senior notes12,602 11,206 10,361 
Total16,445 13,144 13,897 

102
 For the Years Ended December 31,
 2018 2017 2016
Exchangeable Class B common stock1,831
 7,285
 16,882
RSUs1,027
 525
 245
Stock options2,517
 2,829
 1,973
Convertible senior notes6,176
 5,201
 369
Total11,551
 15,840
 19,469



11.Note 14. Stock-based Compensation


2011 and 2015 Equity Incentive Plans


The Company issues awards, including stock options, performance-based stock options, restricted stock units, performance-based restricted stock units and RSUs,leveraged stock units, under the Evolent Health Holdings, Inc. 2011 Equity Incentive Plan (the “2011 Plan”) and the 2015 Evolent Health, Inc. Omnibus Incentive Compensation Plan (the “2015 Plan”). We assumed the 2011 Plan in connection with the merger of Evolent Health Holdings with and into Evolent Health, Inc. The 2011 Plan allows for the grant of an array of equity-based and cash incentive awards to our directors, employees and other service providers. The 2011 Plan was amended on September 23, 2013, to increase the number of shares authorized to 9.1 million shares of the Company’s common stock. As of December 31, 20182021 and 2017,2020, 4.8 million stock options and 3.8 million shares of restricted stock have been issued, net of forfeitures, under the 2011 Plan.

On May 1, 2015, the Board of Directors approved and authorized the 2015 Plan which provides for the issuance of up to 6.0 million shares of the Company’s Class A common stock to employees and non-employee directors of the Company and its consolidated subsidiaries. The 2015 Plan was amended on June 13, 2018 and April 15, 2021, to increase the number of shares authorized to 10.5 million.million and 15.4 million, respectively. Upon confirmationshareholder approval of the amended 2015 Plan in 2018, the 2011 Plan was automatically terminated and no further awards may be granted under the 2011 Plan. The 2011 Plan will continuecontinues to govern awards previously granted under the 2011 Plan. As of December 31, 20182021, 2.8 million of stock options, 4.5 million RSUs, 1.1 million LSUs and 2017, 3.30.3 million and 2.5PSUs, have been issued, net of forfeitures, under the 2015 Plan. As of December 31, 2020, 2.8 million stock options, and 2.1 million and 1.13.5 million RSUs and 1.2 million LSUs, have been issued, net of forfeitures, under the 2015 Plan.




We follow an employee model for our stock-based compensation as awards are granted in the stock of the Company to employees and non-employee directors of the Company or its consolidated subsidiaries. Following the adoption of ASU 2018-07 during 2018, we also follow the employee model for stock-based compensation for awards granted to acquire goods and services from nonemployees. See Note 3 for additional discussion about our adoption of ASU 2018-07.non-employees.


Stock-based Compensation Expense


Total compensation expense by award type and line item in our consolidated financial statements was as follows (in thousands):

For the Year Ended December 31,
  202120202019
Award Type
Stock options$1,337 $2,927 $4,237 
Performance-based stock options— 75 448 
RSUs9,606 7,763 8,877 
Performance-based RSUs2,471 — (388)
LSUs3,297 3,841 2,444 
Total compensation expense by award type$16,711 $14,606 $15,618 
Line Item
Cost of revenue$2,263 $1,811 $2,673 
Selling, general and administrative expenses14,448 12,795 12,945 
Total compensation expense by financial statement line item$16,711 $14,606 $15,618 

 For the Years Ended December 31,
  2018 2017 2016
Award Type     
Stock options$9,008
 $15,487
 $15,647
Performance-based stock options447
 447
 374
RSUs7,766
 4,503
 2,583
Performance-based RSUs388
 
 
Acceleration of unvested equity awards
 
 3,897
Total$17,609
 $20,437
 $22,501
      
Line Item     
Cost of revenue$1,475
 $1,371
 $2,670
Selling, general and     
administrative expenses16,134
 19,066
 19,831
Total$17,609
 $20,437
 $22,501

We recorded $3.9 million inNo stock-based compensation expense during 2016 for the acceleration of Valence Health’s unvested equity awards that vested upon the close of the Valence Health acquisition.

No stock-based compensation in the totals above was capitalized as software development costs for the years ended December 31, 2018, 20172021, 2020 and 2016.2019.


103


Total unrecognized compensation expense (in thousands) and expected weighted-average period (in years) by award type for all of our stock-based incentive plans were as follows:

As of December 31, 2021
Unrecognized Compensation ExpenseWeighted Average Period (years)
Stock options$512 0.57
RSUs26,104 1.69
LSUs2,422 1.19
Performance-based RSUs$4,121 3.17
Total$33,159 
 As of December 31, 2018
    Weighted-
    Average
  Expense Period
Stock options $10,061
 1.13
Performance-based stock options 521
 1.17
RSUs 16,353
 2.27
Performance-based RSUs 1,945
 1.25
Total $28,880
  


Stock Options


Other than the performance-based stock options described below, options awarded under the incentive compensation plans are generally subject to a four-year graded service vesting period where 25% of the award vests after each year of service and have a maximum term of 10 years. Information with respect to our options is presented in the following disclosures.




The option price assumptions used for our stock option awards for the year ended December 31, 2019, were as follows:


Weighted-average fair value per option granted$6.52 
Assumptions:
Expected term (in years)6.25
Expected volatility51.6 %
Risk-free interest rate1.9% - 2.7%
Dividend yield— %
 For the Years Ended December 31,
 2018 2017 2016
Weighted-average fair value     
per option granted$6.30
 $8.38
 $4.69
Assumptions:     
Expected term (in years)6.25
 6.25
 6.25
Expected volatility38.9% 42.8% 45.0%
Risk-free interest rate2.6 - 2.9%
 1.9 - 2.1%
 1.3 - 1.5%
Dividend yield% % %


The fair value of options is determined using a Black-Scholes options valuation model with the assumptions disclosed in the table above. The dividend rate is based on the expected dividend rate during the expected life of the option. Expected volatility is based on the historical volatility of a peer group of public companies over the most recent period commensurate with the estimated expected term of the Company’s awards due to the limited history of our own stock price. The risk-free interest rate is based on the U.S. Treasury yield curve in effect at the time of the grant. The expected term of the options grantedlife represents the weighted-average period of time from the grant datestock options are expected to the date of exercise, expiration or cancellationbe outstanding and is based on the simplified method. Under the simplified method, the expected life of an option is presumed to be the midpoint convention.between the vesting date and the end of the contractual term. We used the simplified method due to the lack of sufficient historical exercise data to provide a reasonable basis upon which to otherwise estimate the expected life of the stock options. 


Information with respect to our stock options (in thousands), including weighted-average remaining contractual term (in years) and aggregate intrinsic value (in thousands) was as follows:

OptionsWeighted Average Exercise PriceWeighted Average Remaining Contractual TermAggregate Intrinsic Value
Outstanding as of December 31, 20204,070 $9.32 5.25$12,578 
Exercised(1,490)8.92 
Forfeited(31)15.23 
Outstanding as of December 31, 20212,549 $9.49 3.99$46,342 
Vested and expected to vest after December 31, 20212,549 $9.49 3.99$46,342 
Exercisable as of December 31, 20212,301 $9.11 3.71$42,717 

     Weighted-  
   Weighted- Average  
   Average Remaining Aggregate
   Exercise Contractual Intrinsic
 Shares Price Term Value
Outstanding as of December 31, 20175,951
 $8.38
 7.19 $23,325
Granted1,054
 14.38
    
Exercised(1,720) 6.93
    
Forfeited(196) 15.98
    
Outstanding as of December 31, 20185,089
 $9.82
 6.86 $51,556
        
Vested and expected to vest       
after December 31, 20184,959
 $9.42
 6.77 $48,435
        
Exercisable at December 31, 20182,640
 $6.33
 5.81 $35,955

The total fair value of options vested during the years ended December 31, 2018, 20172021, 2020 and 2016,2019, was $11.3$4.9 million, $13.0$3.6 million and $12.4$5.9 million, respectively. The total intrinsic value of options exercised during 2018, 20172021, 2020 and 20162019 was $25.1$20.8 million,, $14.2 $2.2 million and $3.8$0.6 million, respectively. We issue new shares to satisfy option exercises.


104


Performance-based stock option awards


In March 2016, the Company granted approximately 0.3 million performance-based options to certain employees to create incentives for continued long-term success and to more closely align executive pay with our stockholders’ interests. Each of the grants is subject to market-based vesting, as follows:


one-third of the shares subject to the option award will vest in the event that the average closing price of the Company’s Class A common stock on the NYSE is at least $13.35 per share for a consecutive ninety day period;
one-third of the shares subject to the option award will vest in the event that the average closing price of the Company’s Class A common stock on the NYSE is at least $16.43 per share for a consecutive ninety day period; and
one-third of the shares subject to the option award will vest in the event that the average closing price of the Company’s Class A common stock on the NYSE is at least $19.51 per share for a consecutive ninety day period.




In addition, the percentage of options per tranche that has satisfied the market-based performance hurdle is also subject to a service completion schedule. The aggregate percentage of options eligible to vest is based upon each of the service completions dates below:


50% of the shares subject to the option award will vestvested on March 1, 2019, and
50% of the shares subject to the option award will vestvested on March 1, 2020.


We measured the fair value of the performance-based stock options using a Monte Carlo simulation approach with the following assumptions: risk-free interest rate of 1.83%, volatility of 65%, expected term of ten years and dividend yield of 0%. as we do not currently pay dividends nor expect to do so during the expected option term. These inputs resulted in a weighted-average fair value per option granted of $6.68. During 2016 all of the average stock price milestones were achieved and therefore the awards are now only subject to the service completion obligations.


Information with respect to our performance-based stock options (shares and aggregate intrinsic value shown in thousands, weighted-average remaining contractual term shown in years) was as follows:

OptionsWeighted Average Exercise PriceWeighted Average Remaining Contractual TermAggregate Intrinsic Value
Outstanding as of December 31, 2020268 $10.27 6.17$(326)
Outstanding as of December 31, 2021268 10.27 4.165,620 
Vested and expected to vest after December 31, 2021268 $10.27 4.16$5,620 
     Weighted-  
   Weighted- Average  
   Average Remaining Aggregate
   Exercise Contractual Intrinsic
 Shares Price Term Value
Outstanding as of December 31, 2017268
 $10.27
 8.17 $544
Outstanding as of December 31, 2018268
 10.27
 7.17 2,592
        
Vested and expected to vest       
after December 31, 2018268
 $10.27
 7.17 $2,592


Restricted Stock Units


Other than the performance-based RSUs described below, and other than RSUs granted to our non-employee directors which have a one year vesting period, RSUs awarded under the incentive compensation plans are generally subject to a four-year graded service vesting period where 25% of the award vests after each year of service and are issued to the participants for no consideration. During 2018, we also granted certain RSUs with a one yearone-year vesting period in conjunction with the New Century Health transaction. Information with respect to our RSUs (not including performance-based RSUs) is presented below (in thousands, except for weighted-average grant-date fair value):

Total RSUsWeighted Average Grant Date Fair Value
Outstanding as of December 31, 20201,737 $10.13 
Granted1,276 21.10 
Forfeited(243)12.74 
Vested(683)10.68 
Outstanding as of December 31, 20212,087 $16.35 
   Weighted-
   Average
   Grant-Date
 Shares Fair Value
Outstanding as of December 31, 2017816
 $16.23
Granted963
 16.12
Forfeited(99) 16.26
Vested(289) 16.92
Outstanding as of December 31, 20181,391
 $16.01


During the years ended December 31, 2018, 20172021, 2020 and 2016,2019, we granted RSUs with a weighted-average grant date fair value of $16.12, $19.35$21.10, $8.88 and $11.60, respectively.$10.66, respectively, which represents the weighted-average closing price of our common stock on the grant date.


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The total fair value of RSUs vested during the years ended December 31, 2018, 20172021, 2020 and 20162019 was $4.8$7.3 million, $2.9$6.1 million and $1.8$7.3 million, respectively.


Performance-based RSUsLeveraged Stock Unit Awards


During 2018, in conjunction with2020 and 2019, the New Century Health transaction, we issued performance-based RSU awardsCompany granted 0.5 million and 0.7 million leveraged stock units, respectively, to certain employees to create incentives for continued long-term success and to more closely align executive pay with our stockholders’ interests. Each of New Century Health that became Evolent Health employeesthe grants is subject to share price-based vesting on the business day following the transaction. The awardsthird anniversary of the grant date, as follows:

If the stock price has increased by 33.3%, 75% of the shares will vest based on
If the passage of time (18-month vesting period) and the achievement of certain operating resultsstock price has increased by New Century Health in 2019. Upon completion50%, 100% of the vesting period,shares will vest
If the award recipients will receive a variable number of Evolent Health Class A common shares based on the predetermined monetary valuestock price has increased by 100%, 150% of the award. Accordingly, these performance-based RSUs are recorded as liability awards. As oneshares will vest
If the stock price has increased by 200%, 200% of the vesting criteriashares will vest (this is continued employment at Evolent Health, these performance-based RSUs are considered compensationthe maximum possible vest amount)


expense for the Company as opposed to contingent consideration related to the acquisition of New Century Health. See Note 4 for additional discussion of the New Century Health transaction.


The maximum monetary value of the performance-based award, provided New Century Health meets or exceeds the defined operating results targets, is capped at $8.6 million. As of December 31, 2018, the fair value of the performance-based RSUs was approximately $2.3 million. price assumptions used for our leveraged stock unit awards were as follows:
For the Year Ended December 31,
20202019
Weighted-average fair value per leveraged stock unit granted$8.90 $6.52 
Assumptions:
Expected term10 years10 years
Expected volatility62.1 %51.7 %
Risk-free interest rate0.85%2.54%
Dividend yield— %— %

The fair value of leveraged stock units is determined using a Black-Scholes valuation model with the performance-based RSUs was estimatedassumptions disclosed in the table above. The dividend rate is based on the real options approach, a formexpected dividend rate during the expected life of the income approach, whichaward. Expected volatility is based on the historical volatility over the most recent period commensurate with the estimated the probability of New Century Health achieving certain operating results during 2019. The most significant unobservable inputs used in the valuationexpected term of the performance-based RSUs wasCompany’s awards due to the risk-neutral probabilitylimited history of New Century Health achievingour own stock price. The risk-free interest rate is based on the defined operating results target or meetingU.S. Treasury yield curve in effect at the operating results target cap. A significant increase in either of those metrics, in isolation, would result in a significantly higher fair valuetime of the performance-based RSUs. In determininggrant. The expected life represents the fair valueperiod of time the awards are expected to be outstanding and is based on the simplified method. Under the simplified method, the expected life of an award is presumed to be the midpoint between the vesting date and the end of the performance-based RSUs ascontractual term. We used the simplified method due to the lack of December 31, 2018, we determinedsufficient historical exercise data to provide a reasonable basis upon which to otherwise estimate the risk-neutral probabilityexpected life of New Century Health achieving operating results target was approximately 39.0% and we determined the risk-neutral probability of New Century Health meeting the operating results target cap was approximately 24.0%.awards. 


Information with respect to our leveraged stock unit awards (shares and aggregate intrinsic value shown in thousands, weighted-average remaining contractual term shown in years) was as follows:
Leveraged Stock UnitsWeighted Average Grant Date Fair ValueWeighted Average Remaining Contractual TermAggregate Intrinsic Value
Outstanding as of December 31, 20211,084 $11.07 7.68$17,993 
Vested and expected to vest after December 31, 20211,084 $11.07 7.68$17,993 

Performance-based RSUs

During 2021, the Company granted 0.3 million performance-based RSUs to certain employees to create incentives for continued long-term success and to more closely align executive pay with our stockholders’ interests. A two and three-year cumulative Adjusted EBITDA goal was approved and began on January 1, 2021. Shares are earned based on a sliding scale of performance above and below the performance goal. The sliding scale is presented belowanchored by a minimum performance requirement of cumulative Adjusted EBITDA. If the minimum performance goal is not achieved, then no performance shares are earned. If 100% of the performance goal is achieved, then award is paid at target and if the maximum performance is achieved, then 200% of the targeted shares are earned. If the cumulative Adjusted EBITDA falls between tiers on the sliding scale, the actual cumulative Adjusted EBITDA payout percentage shall be determined by linear interpolation between the percentages on a straight-line basis. Shares earned by the two and three-year cumulative Adjusted EBITDA performance will be adjusted based on a respective total shareholder return ("TSR"). Shares earned will be adjusted -10% if TSR performance is in the bottom quartile and will be adjusted +10% if TSR performance is in the upper quartile. TSR represents stock price appreciation over each of the two performance periods.

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The price assumptions used for our performance based stock unit awards were as follows:
1st Tranche2nd Tranche
Weighted-average fair value per performance based stock unit granted$20.64 $20.69 
Assumptions:
Expected term2 years3 years
Expected volatility89.5 %77.7 %
Risk-free interest rate0.12 %0.25 %
Dividend yield— %— %

The fair value of performance based stock units is determined using a Black-Scholes valuation model with the assumptions disclosed in the table above. The dividend rate is based on the expected dividend rate during the expected life of the award. Expected volatility is based on the historical volatility over the most recent period commensurate with the estimated expected term of the Company’s awards due to the limited history of our own stock price. The risk-free interest rate is based on the U.S. Treasury yield curve in effect at the time of the grant. The expected life represents the period of time the awards are expected to be outstanding and is based on the simplified method. Under the simplified method, the expected life of an award is presumed to be the midpoint between the vesting date and the end of the contractual term. We used the simplified method due to the lack of sufficient historical exercise data to provide a reasonable basis upon which to otherwise estimate the expected life of the awards. 

Information with respect to our performance based restricted stock unit awards (shares and aggregate intrinsic value shown in thousands, weighted-average remaining contractual term shown in years) was as follows:
Performance Based Stock UnitsWeighted Average Grant Date Fair ValueWeighted Average Remaining Contractual TermAggregate Intrinsic Value
Outstanding as of December 31, 2021319 $20.67 9.16$2,233 
Vested and expected to vest after December 31, 2021319 $20.67 9.16$2,233 

Note 15. Income Taxes

An income tax expense (benefit) of $0.5 million, $(2.4) million, and $(22.8) million was recognized for the years ended December 31, 2021, 2020 and 2019, respectively.

Our loss from continuing operations before income taxes was as follows (in thousands, except for weighted-average grant-date fair value)thousands):

For the Year Ended December 31,
202120202019
Domestic$(32,719)$(332,373)$(331,033)
Foreign2,918 1,833 1,045 
Loss from continuing operations before income taxes$(29,801)$(330,540)$(329,988)
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   Weighted-
   Average
   Grant-Date
 Shares Fair Value
Outstanding as of December 31, 2017
 $
Granted86
 27.04
Outstanding as of December 31, 201886
 $27.04

12. Income Taxes


Components of income tax expense (benefit) (in thousands) consist of the following:

For the Year Ended December 31,
202120202019
Current
Federal$(1,469)$(2,305)$185 
State and local1,449 200 14 
Foreign1,027 721 399 
Total current tax expense (benefit)1,007 (1,384)598 
Deferred
Federal(5,866)(38,258)(27,307)
State and local(4,021)(9,565)(5,046)
Foreign(493)(303)
Total deferred tax expense (benefit)(10,380)(48,126)(32,347)
Change in valuation allowance9,856 47,142 8,954 
Total tax expense (benefit)$483 $(2,368)$(22,795)
 For the Years Ended December 31,
 2018 2017 2016
Current     
Federal$458
 $368
 $
State and local9
 266
 
Foreign251
 
 
Total current tax expense718
 634
 
Deferred     
Federal(14,820) 3,202
 (9,708)
State and local(2,252) (3,102) (1,138)
Foreign(49) 
 
Total deferred tax expense(17,121) 100
 (10,846)
Change in valuation allowance16,443
 (7,371) 91
Total tax expense (benefit)$40
 $(6,637) $(10,755)




A reconciliation of the U.S. statutory tax rate to our effective tax rate is presented below:

For the Year Ended December 31,
202120202019
U.S. statutory tax rate21.0 %21.0 %21.0 %
U.S. state income taxes, net of U.S. federal tax benefit1.9 %2.9 %5.0 %
Foreign earnings at other than U.S. rates0.3 %— %(0.1)%
Change in valuation allowance(33.1)%(14.3)%(2.7)%
Benefit of net operating loss carryback provision— %1.1 %— %
Non-deductible goodwill impairment— %(11.5)%(15.6)%
Non-controlling interest— %— %(0.3)%
Nondeductible excess compensation(10.1)%(0.3)%(0.5)%
Excess tax benefits (shortfalls) on stock-based compensation8.1 %(0.3)%(0.2)%
Convertible debt extinguishment(1.5)%— %— %
Change in uncertain tax positions0.2 %— %0.1 %
Nontaxable earnout— %— %(1.4)%
Change in state rate6.8 %1.3 %(0.7)%
Return to provision6.6 %(0.8)%1.0 %
Change in indefinite reinvestment assertion for domestic subsidiaries— %1.0 %2.6 %
Tax sharing settlement(1.1)%— %— %
Other, net(0.7)%0.6 %(1.3)%
Effective tax rate(1.6)%0.7 %6.9 %
 For the Years Ended December 31,
 2018 2017 2016
U.S. statutory tax rate21.0 % 35.0 % 35.0 %
U.S. state income taxes, net of U.S. federal tax benefit3.6 % 3.3 % 4.0 %
Foreign earnings at other than U.S. rates(0.2)%  %  %
Change in valuation allowance(30.4)% (34.0)% (0.1)%
Change in valuation allowance, tax reform % 43.7 %  %
Impact of tax reform % (36.0)%  %
Goodwill impairment %  % (18.7)%
Gain on contribution %  % (5.0)%
Non-controlling interest(0.7)% (4.6)% (11.0)%
Excess tax benefits on stock-based compensation3.9 % 3.1 % 0.1 %
Federal and state R&D tax credits4.5 %  %  %
Change in uncertain tax positions(1.1)%  %  %
Other, net(0.7)% (1.8)% 0.2 %
Effective rate(0.1)% 8.7 % 4.5 %


Deferred tax balances reflect the impact of temporary differences between the carrying amount of assets and liabilities and their tax basis and are stated at the tax rates expected to be in effect when the temporary differences are expected to be recovered or settled.


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Significant components of the Company’s deferred tax assets and liabilities (in thousands) were as follows:

  As of December 31,
  20212020
Deferred Tax Assets
Start-up and organizational costs$103 $117 
Goodwill18,774 23,778 
Operating lease liabilities15,968 15,963 
Accrued expenses10,345 7,434 
Stock based compensation8,714 8,530 
Net operating loss carryforwards130,242 123,604 
Federal and state research tax credits1,828 1,828 
Fixed assets480 131 
Interest deduction limitation7,795 2,452 
Outside basis differences1,972 197 
Other9,236 8,428 
Subtotal205,457 192,462 
Valuation allowance(101,345)(89,723)
Total deferred tax assets104,112 102,739 
Deferred Tax Liabilities
Internally developed software costs12,501 12,973 
Intangible assets48,677 49,053 
Right-of-use assets - Operating12,284 13,122 
Contract fulfillment costs8,317 6,375 
Convertible debt17,604 20,411 
Other5,387 1,484 
Total deferred tax liabilities104,770 103,418 
Net deferred tax assets (liabilities)$(658)$(679)
  As of December 31,
  2018 2017
Deferred Tax Assets   
Start-up and organizational costs$160
 $185
Internally developed software costs3,283
 3,974
Net operating loss carryforwards76,019
 51,197
Federal and state R&D tax credits1,828
 
Other861
 (69)
Subtotal82,151
 55,287
Valuation allowance(37,037) (53,201)
Total deferred tax assets45,114
 2,086
    
Deferred Tax Liabilities   
Equity-method investment43,492
 4,523
Intangible assets26,710
 
Total deferred tax liabilities70,202
 4,523
Net deferred tax assets (liabilities)$(25,088) $(2,437)


Changes in our valuation allowance (in thousands) were as follows:

For the Year Ended December 31,
20212020
Balance at beginning-of-year$89,723 $50,519 
Charged to costs and expenses9,856 47,142 
Charged (credited) to other accounts (1)
1,766 (7,938)
Balance at end-of-year$101,345 $89,723 
(1)Amounts charged (credited) to other accounts includes $1.8 million charged to discontinued operations for the year ended December 31, 2021 and $8.6 million credited to additional paid-in-capital, partially offset by $0.7 million charged to retained earnings, for the year ended December 31, 2020.
 For the Years Ended December 31,
 2018 2017 2016
Balance at beginning-of-year$53,201
 $26,376
 $19,974
Charged to costs and expenses16,443
 (7,371) 91
Charged to other accounts (1)
(32,607) 34,196
 6,311
Balance at end-of-year$37,037
 $53,201
 $26,376


(1)
Amounts charged to other accounts includes a decrease of $32.6 million, increase of $34.2 million and increase of $6.3 million charged to additional paid-in-capital for the years ended December 31, 2018, 2017 and 2016, respectively.

The Company continues to record a valuation allowance against the net deferred tax assets that are not more likely than not to be realized. This assessment is made without considering potentially offsetting deferred tax liabilities established with respect to certain indefinite lived components, or components of the deferred tax liability expected to reverse outside of the net operating loss carryover


period, as these were appropriately not considered a source of future taxable income for realizing the deferred tax assets, with the exception of up to 80% of future indefinite-lived NOL deferred tax assets.

For the year ended December 31, 2018,2021, the effective tax rate was (0.1)(1.6)%, and the corresponding tax expense recorded was less than $0.1 million, due$0.5 million. The income tax expense recorded by the Company in 2021 primarily relates to foreign taxes and the impact of the valuation allowance recorded against the Company’s net deferred tax assets, with the exception of indefinite lived components and those expected to reverse outside of the net operating loss carryover period as part of the outside basis difference in our partnership interest in Evolent Health LLC.period.


On December 22, 2017, the U.S. government enacted the Tax Act. The Tax Act establishes new U.S. tax laws impacting the Company, which included a reduction of the U.S. corporate income tax rate from 35% to 21% effective for tax years beginning after December 31, 2017, an indefinite carryforward period and 80% taxable income limitation on NOLs arising after December 31, 2017, and the repeal of the corporate alternative minimum tax. As of December 31, 2017, the Company had recorded a provisional estimate of $5.8 million tax benefit for the financial statement impact of the Tax Act in accordance with SEC Staff Accounting Bulletin No. 118. As of December 22, 2018, the Company has completed the analysis based on legislative updates relating to the Tax Act currently available, which resulted in an additional SAB 118 tax benefit of $0.3 million.

For the year ended December 31, 2017,2020, the effective tax rate was 8.7%, due0.7% and the corresponding tax benefit recorded was $2.4 million. The income tax benefit recorded by the Company in 2020 primarily relates to the impactimpacts from the Coronavirus Aid, Relief, and Economic Security Act (the “CARES Act”). On March 27, 2020, in response to the COVID-19 pandemic, the CARES Act, was signed into law. The CARES Act allowed net operating losses (“NOLs”) incurred in 2018, 2019 and 2020 to be carried back to each of the five preceding taxable years for the recovery of previously paid federal income taxes. The Company recorded an income tax benefit related to carrying back New Century Health’s 2018 NOL as part of a federal income tax refund claim for taxes it paid on income in 2013 and 2014. The remaining income tax provisions included in the CARES Act, apart from the aforementioned NOL carryback, did not have a significant impact on the Company.

For the year ended December 31, 2019, the effective tax rate was 6.9%, and the corresponding tax benefit recorded was $22.8 million. Our effective tax rate in 2019 was impacted by the tax expense for the impairment of non-deductible goodwill, change in valuation allowance recorded againstfor current year losses, and offset in part by the tax effects resulting from the Company’s netacquisition of all remaining Class
109


B units of Evolent Health LLC, resulting in it becoming a disregarded entity for U.S. federal and state income purposes on December 26, 2019. The change in Evolent Health LLC’s tax status resulted in a tax benefit from the reversal of the Company’s deferred tax liability related to its investment in certain U.S. corporate subsidiaries through Evolent Health LLC, offset by an increase in valuation allowance. The Company filed a consolidated tax return beginning January 1, 2020, which resulted in a tax benefit offsetting the change in valuation allowance to the extent the deferred tax liabilities of our U.S. corporate subsidiaries had been used as a source of future taxable income to support the Company’s deferred tax assets. Our valuation allowance assessment is made without considering deferred tax liabilities of $1.9 million established with respect to certain indefinite-lived components that cannot be utilized against indefinite-lived deferred tax assets with the exception of indefinite livedor components and thosethat are expected to reverse outside of the net operating loss carryover period, as part of the outside basis difference in our partnership interest in Evolent Health LLC. The benefit recorded during the year primarily relates to the effects of the Tax Act, largely due to the revaluation of our deferred tax assets and liabilities for the new statutory income tax rate, and release of valuation allowance related to indefinite-lived intangible deferred tax liabilities now considered a source of income as support for the realization of future indefinite-lived NOL deferred tax assets.

For the year ended December 31, 2016, the effective tax rate was 4.5%, due to the impact of the valuation allowance recorded against the Company’s net deferred tax assets, with the exception of indefinite lived components and those expected to reverse outside of the net operating loss carryover period as part of the outside basis difference in our partnership interest in Evolent Health LLC. The benefit recorded during the year primarily relates to release of this valuation allowance as a result of the Valence Health acquisition and movement in the indefinite lived book-over-tax basis differencethese are not considered a source of future taxable income to support realizability of thefor realizing our deferred tax assets.


As of December 31, 2018,2021, the Company had NOLs fully$203.7 million of federal and $290.8 million of state NOL carryforwards available to offset future taxable income of approximately $203.1 million that begin to expire in 2031 through 2038,2032 and $107.92022, respectively, and $292.9 million federal and $196.0 million of state NOLs with an indefinite carryforward period, subject to a utilization limit of 80% of taxable income in any given year. However, as realization ofit is more likely than not that such tax benefit iswill not more likely than not,be realized based on our evaluation, we have established a valuation allowance.allowance against those NOLs. Furthermore, Internal Revenue Code Section 382 imposes limitations on the utilization of NOLs in the event of certain changes in ownership of the Company, which may have occurred or could occur in the future. This could imposeresult in an annual limit on the Company’s ability to utilize NOLs and could cause U.S. federal income taxes to be paid earlierdue sooner than otherwise would be paid if no such limitations were notapplied.

As of December 31, 2021, the Company had $2.1 million and $0.3 million of research and development credits for federal and state income tax purposes, which could expire unutilized beginning in effect.2037 and 2028, respectively. The Company has established a valuation allowance against those credits.


Changes in our unrecognized tax benefits (in thousands) were as follows:

For the Year Ended December 31,
202120202019
Balance at beginning-of-year$678 $753 $934 
Lapse of statute of limitations(69)(75)(181)
Balance at end-of-year$609 $678 $753 

 For the Years Ended December 31,
 2018 2017 2016
Balance at beginning-of-year$762
 $
 $
Gross increases - tax positions in prior period934
 1,108
 
Gross decreases - tax positions in prior period(762) 
 
Gross increases - tax positions in current period
 74
 
Change in tax rate
 (420) 
Balance at end-of-year$934
 $762
 $

We are subject to taxation in various jurisdictions in the U.S. and India. Tax years 2011 and all subsequent periods remain subject to examination by the U.S. federal and state taxing jurisdictions due to the availability of NOL carryforwards. Included in the balance of unrecognized tax benefits as of December 31, 2018,2021, are $0.9$0.6 million of tax benefits that, if recognized, would not affect the overall effective tax rate.rate, due to the offsetting impact on the Company’s valuation allowance. The Company has not recognized interest and penalties related to uncertain tax positions due to the current NOL position. The Company had recognized $0.8$0.7 million of uncertain tax positions as of December 31, 2017,2020, and none$0.8 million as of December 31, 2016.2019. The Company and its subsidiaries are not currently subject to income tax audits in any U.S. state or local jurisdiction, or any foreign jurisdiction, for any tax year.


Tax Receivables Agreement


Pursuant to the Offering Reorganization, Class B Exchanges are expected to increaseincreased our tax basis in our share of Evolent Health LLC’s tangible and intangible assets. These increases in tax basis are expected to increaseincreased our depreciation and amortization


deductions and create other tax benefits and, therefore, may reduce the amount of tax that we would otherwise be required to pay in the future. In addition, certain NOLs of Evolent Health Holdings (and of an affiliate of TPG) are available to us as a result of the Offering Reorganization.


In connection with the Offering Reorganization, we entered into the TRA with the holders of Class B common units. The agreement requires us to pay to such holders 85% of the cash savings, if any, in U.S. federal, state and local, and foreign income tax (as applicable) we realize as a result of any deductions attributable to future increases in tax basis following the Class B Exchanges (calculated assuming that any post-offering transfer of Class B common units had not occurred) or deductions attributable to imputed interest or future increases in tax basis following payments made under the TRA. We are accounting for these payments as contingent liabilities and will recognize them in our Consolidated Statements of Operations and Comprehensive Income (Loss) when their realization isbecomes probable. Additionally, pursuant to the same agreement we will pay the former stockholders of Evolent Health Holdings 85% of the amount of the cash savings, if any, in U.S. federal, state and local, and foreign income tax that we realize as a result of the utilization of the NOLs of Evolent Health Holdings (and the affiliate of TPG) attributable to periods prior to the Offering Reorganization, approximately $79.3 million, as well as deductions attributable to imputed interest on any payments made under the agreement.


110


We will benefit from the remaining 15% of any realized cash savings. The TRA was effective upon the completion of the Offering Reorganization and will remain in effect until all such tax benefits have been used or expired, or until the agreement is terminated. See Note 911 for additional discussion of the implications of the TRA.


13.Note 16. Employee Benefit Plans


We sponsor a tax-qualified 401(k) retirement plan that provides eligible U.S. employees with an opportunity to save for retirement on a tax advantaged basis. We make matching contributions to the plan in accordance with the plan documents and various limitations under Section 401(a) of the Internal Revenue Code of 1986, as amended. The Company made $8.6$5.4 million, $8.0$6.2 million and $4.32.6 million in contributions to the 401(k) plan for the years ended December 31, 2018, 20172021, 2020 and 2016,2019, respectively. Total contributions for the year ended December 31, 2020, are net of $0.2 million from discontinued operations.


14.Note 17. Investments In and Advances toin Equity Method Investees


DuringThe Company holds ownership interests in joint ventures and other entities which are accounted for under the years ended December 31, 2018equity method. The Company evaluates its interests in these entities to determine whether they meet the definition of a VIE and 2017,whether the Company entered into joint venture agreementsis required to consolidate these entities. A VIE is consolidated by its primary beneficiary, which is the party that has both (i) the power to direct the activities that most significantly impact the economic performance of the VIE and (ii) a variable interest that could potentially be significant to the VIE. To determine whether or not a variable interest the Company holds could potentially be significant to the VIE, the Company considers both qualitative and quantitative factors regarding the nature, size and form of the Company's involvement with various entities. the VIE. The Company has determined that its interests in these entities meet the definition of a variable interest, however, the Company is not the primary beneficiary since it does not have the power to direct activities, therefore, the Company did not consolidate the VIEs.

As of December 31, 2018,2021 and 2020, the Company’s economic interests in its equity method investments ranged between 4% and 39%, and 4% and 38%, respectively, and voting interests in these entitiesits equity method investments ranged between 4%25% and 40%. As of December 31, 2017, the Company’s economic and voting interests in these entities ranged between 26% and 40%., respectively. The Company determined that it has significant influence over these entities but that it does not have control over any of the entities. Accordingly, the investments are accounted for under the equity method of accounting and the Company is allocated its proportional share of the entities’ earnings and losses for each reporting period. The Company’s proportional share of the lossesgain (loss) from these investments was approximately $4.7$13.2 million, $1.8$10.0 million and $0.8$(9.5) million for the years ended December 31, 2018, 20172021, 2020 and 2016,2019, respectively.


The Company signed services agreements with certain of the aforementioned entities to provide certain management, operational and support services to help manage elements of their service offerings. Revenue related to these services agreements were $15.9 million, $192.8 million and $41.5 million for the years ended December 31, 2018, 20172021, 2020 and 2016, was $10.72019, respectively.

Unconsolidated VIEs

Global

As of March 31, 2020, the Oklahoma Insurance Division (“OID”) informed GlobalHealth, Inc. that in response to the COVID-19 pandemic, the OID required GlobalHealth, Inc. to increase its regulatory capital surplus by May 15, 2020. It would otherwise be placed into receivership if additional financing could not be secured. Certain investors agreed to provide liquidity as necessary to increase statutory capital reserves to no lower than 300%. In connection with the investment, GlobalHealth, Inc. transferred 100% of the equity interests in GlobalHealth, Inc. to the new investors for no consideration. Closing of this transaction occurred on May 13, 2020. As a result of this transaction, we recorded a non-cash impairment charge of approximately $47.1 million, $0.4 millionrepresenting the total value of our investment, in impairment of equity method investments on the consolidated statements of operations and $0.2 million, respectively.comprehensive income (loss) for the year ended December 31, 2020.


15.Note 18. Non-controlling Interests


Immediately following the Offering Reorganization and IPO in May 2015, the Company owned 70.3% of Evolent Health LLC. The Company’s ownership percentage changes with the issuance of Class A or Class B common stock and Class B Exchanges. In order to account for any changes in the Company’s ownership of Evolent Health LLC, we record a reclassification of equity between non-controlling interests and shareholders’ equity attributable to Evolent Health, Inc.

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During
On September 1, 2020, in connection with the consolidation of EVH Passport, the Company recognized a $25.7 million non-controlling interest for the Sponsors’ 30% equity interest in EVH Passport which represented the fair value of the non-controlling interest as of the date of consolidation. Pursuant to the shareholders’ agreement with the Sponsors, the Company was required to acquire the Sponsors’ 30% ownership interest for $20.0 million on or prior to December 31, 2021. On November 16, 2020, the Company acquired the Sponsors’ 30% equity interest and reclassified the non-controlling interests into shareholders’ equity attributable to Evolent Health, Inc. As a result of this transaction, the Company recorded a $5.7 million gain on consolidation for the year ended December 31, 2016,2020 in gain (loss) on disposal of assets and consolidation on the Company issued sharesconsolidated statements of its Class A common stock to acquire Passport, Valence Health and Aldera. For each share of Class A common stock issued by the Company, we received a reciprocal number of Class A common units from Evolent Health LLC in exchange for contributing the acquired entities to Evolent Health LLC. As a result, our economic interest in Evolent Health LLC increased during the year from 70.3% to 70.8% due to Class A common shares issued for the acquisition of Passport and from 74.6% to 77.4% as a result of Class A common shares issued for the acquisitions of Valence Health and Aldera.operations.

In addition, the Company completed a secondary offering of 8.6 million shares of its Class A common stock at a price to the underwriters of $21.54 per share in September 2016. The shares sold in the September 2016 Secondary consisted of 6.4 million existing shares of the Company’s Class A common stock owned and held by the Selling Stockholders and 2.2 million newly-issued shares of the Company’s Class A common stock received by certain Investor Stockholders pursuant to Class B Exchanges. As a result of these Class B Exchanges and Evolent Health LLC’s cancellation of its Class B common units during the September 2016 Secondary, the Company’s economic interest in Evolent Health LLC increased from 71.0% to 74.6% as of September 22, 2016.



During the year ended December 31, 2017, the Company completed the 2017 Secondary Offerings discussed in Note 4. The shares sold in the 2017 Secondary Offerings consisted of 20.1 million shares of the Company’s Class A common stock, consisting of 7.4 million existing shares of the Company’s Class A common stock owned and held by certain Selling Stockholders, 12.6 million newly-issued shares of the Company’s Class A common stock received by certain Investor Stockholders pursuant to Class B Exchanges and 0.1 million shares issued upon the exercise of options by certain management selling stockholders. As a result of these Class B Exchanges and Evolent Health LLC’s cancellation of its Class B common units during the 2017 Secondary Offerings, the Company’s economic interest in Evolent Health LLC increased from 77.4% to 96.1% immediately following the June 2017 Secondary.

In addition, the Company issued 8.8 million shares of its Class A Common Stock during the August 2017 Primary for net proceeds of $166.9 million. For each share of Class A common stock issued by Evolent Health, Inc., the Company received a corresponding Class A common unit from Evolent Health LLC in exchange for contributing the issuance proceeds to Evolent Health LLC. As a result of the Class A common stock and Class A common units issued in conjunction with the August 2017 Primary, the Company’s economic interest in Evolent Health LLC increased from 96.1% to 96.6% immediately following the August 2017 Primary.

During the year ended December 31, 2018, the Company completed the March 2018 Private Sale. The shares sold in the March 2018 Private Sale consisted of 1.2 million existing shares of the Company’s Class A common stock owned and held by The Advisory Board and 1.8 million newly-issued shares of the Company’s Class A common stock received by The Advisory Board pursuant to a Class B Exchange.

As a result of this Class B Exchange and Evolent Health LLC’s cancellation of the Class B common units during the March 2018 Private Sale, the Company’s economic interest in Evolent Health LLC increased from 96.6% to 98.9% immediately following the March 2018 Private Sale.

Also during the year ended December 31, 2018, the Company issued 3.1 million shares of Evolent Health LLC’s Class B common units and an equal number of the Company’s Class B common shares as part of the consideration for the New Century Health transaction. The Class B common units, together with a corresponding number of shares of the Company’s Class B common stock, can be exchanged for an equivalent number of shares of the Company’s Class A common stock. As a result of the Class B common units (and corresponding Class B common shares) issued as part of the New Century Health transaction, the Company’s economic interest in Evolent Health LLC decreased from 99.0% to 95.3%, immediately following the acquisition.

In addition, the Company completed the November 2018 Private Sales during 2018. The shares sold in the November 2018 Private Sales consisted of 0.1 million existing shares of the Company’s Class A common stock owned by TPG and 0.7 million newly-issued shares of the Company’s Class A common stock received by TPG pursuant to Class B Exchanges. As a result of these Class B Exchanges and Evolent Health LLC’s cancellation of the Class B common units during the November 2018 Private Sales, the Company’s economic interest in Evolent Health LLC increased from 95.3% to 96.1% immediately following the November 2018 Private Sales.

As of December 31, 2018 and 2017, we owned 96.1% and 96.6% of the economic interests in Evolent Health LLC, respectively. See Note 4 for further discussion of our business combinations and securities offerings.


Changes in non-controlling interests (in thousands) for the periods presented wereyear ended December 31, 2020, was as follows:


Non-controlling interests balance as of beginning of period$6,689 
Issuance of non-controlling interest25,749 
Disposal of assets(6,689)
Redemption of Sponsor’s equity(25,749)
Non-controlling interests balance as of end of period$— 

 For the Years Ended
 December 31,
 2018 2017
Non-controlling interests balance as of beginning-of-year$35,427
 $209,588
Cumulative-effect adjustment from adoption of new accounting principle594
 
Decrease in non-controlling interests as a result of Class B Exchanges(34,682) (168,883)
Issuance of Class B common stock for business combination42,787
 
Net income (loss) attributable to non-controlling interests(1,533) (9,102)
Reclassification of non-controlling interests2,939
 3,824
Non-controlling interests balance as of end-of-year$45,532
 $35,427



16.Note 19. Fair Value Measurement


GAAP defines fair value as the price that would be received from the sale of an asset or paid to transfer a liability (an exit price) assuming an orderly transaction in the most advantageous market at the measurement date. GAAP also establishes a hierarchical disclosure framework which prioritizes and ranks the level of observability of inputs used in measuring fair value. These tiers include:


Level 1 - inputs to the valuation methodology are quoted prices available in active markets for identical instruments as of the reporting date;
Level 2 - inputs to the valuation methodology are other than quoted prices in active markets, which are either directly or indirectly observable as of the reporting date and the fair value can be determined through the use of models or other valuation methodologies; and
Level 3 - inputs to the valuation methodology are unobservable inputs in situations where there is little or no market activity for the asset or liability.


In certain cases, the inputs used to measure fair value may fall into different levels of the fair value hierarchy. In such cases, the level within the fair value hierarchy is based on the lowest level of input that is significant to the fair value measurement. Our assessment of the significance of a particular input to the fair value measurement in its entirety requires judgment and considers factors specific to the particular asset or liability being measured.


112


Recurring Fair Value Measurements

In accordance with GAAP, certain assets and liabilities are required to be recorded at fair value on a recurring basis. The following table summarizes the Company’s assets and liabilities measured at fair value on a recurring basis (in thousands):

December 31, 2021
Level 1Level 2Level 3Total
Liabilities
Contingent consideration(1)
$— $— $28,700 $28,700 
Total fair value of liabilities measured on a recurring basis$— $— $28,700 $28,700 

December 31, 2020
Level 1Level 2Level 3Total
Assets
Cash and cash equivalents (2)
$5,877 $— $— $5,877 
Total fair value of assets measured on a recurring basis$5,877 $— $— $5,877 
Liabilities
Warrants (3)
$— $— $13,730 $13,730 
Total fair value of liabilities measured on a recurring basis$— $— $13,730 $13,730 
(1) Represents the fair value of earn-out consideration related to the Vital Decisions transaction as described in Note 4.
 As of December 31, 2018
 Level 1 Level 2 Level 3 Total
Assets       
Cash and cash equivalents (1)
$11,391
 $
 $
 $11,391
Restricted cash and restricted investments (1)
31,226
 
 
 31,226
Total$42,617
 $
 $
 $42,617
        
Liabilities       
Contingent consideration (2)
$
 $
 $8,800
 $8,800
 As of December 31, 2017
 Level 1 Level 2 Level 3 Total
Assets       
Cash and cash equivalents (1)
$60,535
 $
 $
 $60,535
Restricted cash and restricted investments (1)
16,575
 
 
 16,575
Total$77,110
 $
 $
 $77,110
        
Liabilities       
Contingent consideration (3)
$
 $
 $8,700
 $8,700
(1)(2) Represents the cash and cash equivalents and restricted cash and restricted investments that were held in money market funds as of December 31, 2018 and 2017, as presented in the tables above.2020.
(2)(3) Represents the fair value of earn-out consideration related to1,513,786 shares issuable under the Passport and New Century Health transactions, as describedwarrant agreements discussed in Note 4. Out of the total $8.8 million, $5.6 million is attributable to Passport and $3.2 million is attributable to New Century Health.10. The warrants were settled in January 2021.
(3) Represents the fair value of earn-out consideration related to the Passport transaction, as described in Note 4.


The Company recognizes any transfers between levels within the hierarchy as of the beginning of the reporting period. There were no transfers between fair value levels forduring the years ended December 31, 20182021 and 2017,2020, respectively.


In the absence of observable market prices, the fair value is based on the best information available and involves a significant degree of judgment, taking into consideration a combination of internal and external factors, including the appropriate risk adjustments for non-performance and liquidity risks.



As discussed in Note 4 , the strategic alliance with Passportacquisition of Vital Decisions includes a provision for additional equity consideration contingent upon the Company obtaining new third-party Medicaid business in future periods.certain annualized performance metrics during the three months ending December 31, 2022. The fair value of the contingent equity consideration was estimated based on the real options approach, a form of the income approach, which estimated the probability of the Company achieving future revenues under the agreement. The significant unobservable inputs used in the fair value measurement of the PassportVital Decisions contingent consideration are the five-year risk-adjusted recurring revenue compound annual growth rate (“CAGR”)risk-neutral (probability weighted) earnout consideration and the applicable discount rate. A significant increase in the assumed five-year risk-adjusted recurring revenue CAGR projectionrisk-neutral (probability weighted) earnout consideration or decrease in discount rate in isolation would result in a significantly higher fair value of the contingent consideration.

Also asIn conjunction with the Credit Agreement discussed in Note 4,10, the acquisitionCompany entered into warrant agreements whereby it agreed to sell to the holders of New Century Health includesthe warrants an earn-outaggregate of up to $11.4 million, contingent upon New Century Health achieving certain levels1,513,786 shares of operating results during 2019.Class A common stock. The fair value of the earn-outwarrants was estimated based on the real options approach, a formBlack-Scholes model which incorporates the constant price variation of the income approach, which estimatedstock, the probabilitytime value of New Century Health achieving certain levels of operating results during 2019.money, the option's strike price, and the time to the option's expiry. The significant unobservable inputs used in the fair value measurement of the New Century Health earn-outwarrants are the stock price volatility and annual risk neutral probabilities that the 2019 operating results for New Century Health meet the defined operating results target or exceed the operating results target cap.free rate. A significant increase in either one of these metrics,the stock price or discount rate in isolation would resulthave resulted in a significantly higher fair value of the contingent consideration.


113


The changes in our contingent consideration,liabilities measured at fair value for which the Company uses Level 3 inputs to determine fair value for the years ended December 31, 2021 and 2020 are as follows (in thousands):

For the Year Ended December 31,
20212020
Balance as of beginning of period$13,730 $16,975 
Additions14,600 — 
Settlements(13,730)(3,500)
Realized and unrealized losses, net14,100 255 
Balance as of end of period$28,700 $13,730 
 For the Years Ended
 December 31,
 2018 2017
Balance as of beginning of year$8,700
 $8,300
Additions (1)
3,200
 
Realized and unrealized (gains) losses, net (2)
(3,100) 400
Balance as of end of year$8,800
 $8,700

(1) Additions during 2018 are attributable to the earn-out related to the New Century Health transaction.
(2) Realized and unrealized gains and losses during 2018 and 2017 are attributable to the earn-out related to the Passport transaction.


The following table summarizes the fair value (in thousands), valuation techniques and significant unobservable inputs of our Level 3 fair value measurements as of the periods presented:


December 31, 2021
FairValuationSignificantAssumption or
ValueTechniqueUnobservable InputsInput Ranges
Contingent consideration$28,700 Real options approachRisk-neutral expected earnout consideration$30,935 
Discount rate6.04 %
 As of December 31, 2018 
 Fair Valuation Significant Assumption or 
 Value Technique Unobservable Inputs Input Ranges 
Passport contingent        
consideration$5,600
 Real options approach Risk-adjusted recurring revenue CAGR 103.9%
(1) 
     Discount rate/time value 5.5% - 6.5%
 
         
New Century Health        
contingent consideration$3,200
 Real options approach Risk-neutral probability exceeds threshold 39.0%
(2) 
     Risk-neutral probability meets earn-out cap 24.0%
(2) 


December 31, 2020
FairValuationSignificantAssumption or
ValueTechniqueUnobservable InputsInput Ranges
Warrants$13,730 Black-ScholesStock price volatility62.2 %
Annual risk free rate0.2 %
(1) The risk-adjusted recurring revenue CAGR is calculated over the five year period 2017-2021. Given that there was no recurring revenue in 2016 and 2017, the calculation of the 2017 and 2018 growth rates is based on theoretical 2016 and 2017 recurring revenue of $1.0 million, resulting in a higher growth rate. The risk-adjusted recurring revenue CAGR from 2019-2021 is 61.8%.
(2)
These amounts represent 1) the probability that New Century Health will achieve at least the minimum level of operating results in 2019 to earn any contingent consideration (39.0%) and 2) the probability that New Century Health will achieve 2019 operating results in excess of the maximum amount of contingent consideration payable (24.0%). The risk-neutral probability rates were determined by projecting theoretical 2019 operating results using a simulation with one million trials.



 As of December 31, 2017 
 Fair Valuation Significant Assumption or 
 Value Technique Unobservable Inputs Input Ranges 
Passport contingent        
consideration$8,700
 Real options approach Risk-adjusted recurring revenue CAGR 92.5%
(1) 
     Discount rate/time value 2.7% - 4.0%
 

(1) The risk-adjusted recurring revenue CAGR is calculated over the five year period 2017-2021. Given that there was no recurring revenue in 2016 and 2017, the calculation of the 2017 and 2018 growth rates is based on theoretical 2016 and 2017 recurring revenues of $1.0 million, resulting in a higher growth rate. The risk-adjusted recurring revenue CAGR over the period 2019-2021 is 19.2%.

Nonrecurring Fair Value Measurements


In addition to the assets and liabilities that are recorded at fair value on a recurring basis, the Company records certain assets and liabilities at fair value on a nonrecurring basis as required by GAAP. Generally, assets are recorded at fair value on a nonrecurring basis as a result of impairment charges. This includes assets and liabilities recorded in business combinations or asset acquisitions, goodwill, intangible assets, property, plant and equipment, held-to-maturity investments and equity method investments. While not carried at fair value on a recurring basis, these items are continually monitored for indicators of impairment that would indicate current carrying value is greater than fair value. In those situations, the assets are considered impaired and written down to current fair value. See Notes 4, 5, 6, 7, 14 and 20 for further discussion of assets measured at fair value on a nonrecurring basis.


Other Fair Value Disclosures


The carrying amounts of cash and cash equivalents (those not held in a money market fund), restricted cash, receivables, prepaid expenses, accounts payable, accrued liabilities and accrued compensation approximate their fair values because of the relatively short-term maturities of these items and financial instruments.


See Note 810 for information regarding the fair value of the 2024 Notes, 2025 Notes and the 2021 Notes.


17.Note 20. Related Parties

The entities described below are considered related parties and the balances and/or transactions with them are reported in our consolidated financial statements.


As discussed in Note 14,17, the Company hashad economic interests in several entities that are accounted for under the equity method of accounting.accounting, including EVH Passport which has been consolidated into the Company’s financial statements since September 1, 2020. The Company ishas allocated its proportional share of the investees’ earnings and losses each reporting period. In addition, Evolent has entered into services agreements with certain of the entities to provide certain management, operational and support services to help the entities manage elements of their service offerings. Revenues related to the services agreements were approximately $10.7 million, $0.4 million and$0.2 million for the years ended December 31, 2018, 2017 and 2016, respectively.


114


The Company also works closely with UPMC, one of its founding investors. The Company’s relationship with UPMC is a subcontractor relationship where UPMC has agreed to execute certain tasks (primarily TPA services) relating to certain customer commitments. We also conduct business with a companyThis relationship is currently in which UPMC holds a significant equity interest.wind-down.


The following table presents assets and liabilities attributable to our related parties as of December 31, 2021 and 2020 (in thousands):
December 31,
20212020
Assets
Accounts receivable, net$2,719 $9,474 
Prepaid expenses and other current assets15 51 
Prepaid expenses and other noncurrent assets4,877 4,554 
Liabilities
Accounts payable$1,967 $2,509 
Accrued liabilities1,120 1,520 
Reserve for claims and performance-based arrangements734 435 

The following table presents revenues and expenses attributable to our related parties for the years ended December 31, 2021, 2020 and 2019 (in thousands):

For the Year Ended December 31,
202120202019
Revenue
Transformation services$— $5,416 $4,009 
Platform and operations services45,082 226,339 60,325 
Expenses
Cost of revenue (exclusive of depreciation and amortization expenses)3,063 2,863 28,954 
Selling, general and administrative expenses285 113 991 

Note 21. Repositioning and Other Changes

We continually assess opportunities to improve operational effectiveness and efficiency to better align our expenses with revenues, while continuing to make investments in our solutions, systems and people that we believe are important to our long-term goals. Across 2020, we divested or agreed to divest a majority of our health plan assets, including certain assets of EVH Passport, which represented a significant revenue stream for the Company. In parallel with these divestitures, we contracted with a third-party vendor to review our operating model and organizational design in order to improve our profitability, create value through our solutions and invest in strategic opportunities in future periods.

In the fourth quarter of 2020, we committed to certain operational efficiency and profitability actions that we are taking in order to accomplish these objectives (“Repositioning Plan”). These actions included making organizational changes across our business as well as other profitability initiatives expected to result in reductions in force, re-aligning of resources as well as other potential operational efficiency and cost-reduction initiatives that will provide future benefit to the Company. The Repositioning Plan concluded in the fourth quarter of 2021.

115


 For the Years Ended December 31,
 2018 2017 2016
Revenue     
Transformation services$10,540
 $597
 $482
Platform and operations services37,490
 32,335
 34,267
      
Expenses     
Cost of revenue (exclusive of depreciation and amortization expenses)9,451
 22,389
 22,207
Selling, general and administrative expenses917
 1,153
 2,027
The following table provides a summary of our total costs associated with the Repositioning Plan for the years ended December 31, 2021 and 2020, by major type of cost (in thousands):




For the Year Ended December 31,Cumulative Amount Incurred through December 31, 2021
20212020
Severance and termination benefits$185 $— $185 
Office space consolidation2,742 — 2,742 
Professional services4,391 1,275 5,666 
Total$7,318 $1,275 $8,593 


18.
Note 22. Segment Reporting


We define our reportable segments based on the way the chief operating decision maker (“CODM”), currentlyCODM, the chief executive officer, manages the operations for purposes of allocating resources and assessing performance.performance commencing with the three months ended March 31, 2021. We classify our operations into two2 reportable segments as follows:


Evolent Health Services, which consists ofhouses our technology-enabled value-based care services,Administrative Simplification solution and certain supporting population health infrastructure; and
Clinical Solutions, which includes our specialty care management services and comprehensive health plan administration services;physician-oriented total cost of care solutions, along with the New Century Health and Evolent Care Partners brands.
True Health, which consists of a commercial health plan we operate in New Mexico that focuses on small and large businesses.


In the ordinary course of business, our reportable segments enter into transactions with one another. While intersegment transactions are treated like third-party transactions to determine segment performance, the revenues and expenses recognized by the segment that is the counterparty to the transaction are eliminated in consolidation and do not affect consolidated results.


The CODM uses Adjusted Revenuerevenue in accordance with U.S. GAAP and Adjusted EBITDA as the relevant segment performance measures to evaluate the performance of the segments and allocate resources.


Adjusted Revenue and Adjusted EBITDA areis a segment performance financial measuresmeasure that offeroffers a useful view of the overall operation of our businesses and may be different than similarly-titled segment performance financial measures used by other companies. Adjusted Revenue is defined as the sum of Adjusted Services Revenue and True Health premiums revenue less intersegment eliminations. Adjusted Services Revenue is defined as Services revenue adjusted to exclude the impact of purchase accounting adjustments. Adjusted Services Revenue consists of Adjusted Transformation Services Revenue and Adjusted Platform and Operations Services Revenue, which are defined as transformation services revenue and platform and operations services revenue, respectively, before the effect of intersegment eliminations and adjusted to exclude the impact of purchase accounting adjustments. The company’s Adjusted Services Revenue for the year ended December 31, 2018, includes a $4.5 million adjustment related to revenue that was contracted for prior to 2018 and that was properly excluded from revenue in our 2017 results under the revenue recognition rules then in effect under ASC 605. On January 1, 2018, we adopted the new revenue recognition rules under ASC 606 using the modified retrospective method, which required us to include this $4.5 million as part of the cumulative transition adjustment to beginning retained earnings as of January 1, 2018. Under ASC 605, and based on proportionate performance revenue recognition, we would have recognized an additional $4.5 million in revenue during 2018, primarily within our Adjusted Transformation Services Revenue. The Company has therefore included this revenue, and related profit, in its adjusted results for the year ended December 31, 2018, as they had not been previously reported prior to 2018 and the contracts are expected to be completed within 2018. This is a one-time adjustment and it will not reoccur in future periods.


Adjusted EBITDA is the sum of Services Adjusted EBITDA and True Health Adjusted EBITDA and is defined as EBITDA (net income (loss)net loss attributable to common shareholders of Evolent Health, Inc. before interest income, interest expense, (provision) benefit for income taxes, depreciation and amortization expenses),expenses, adjusted to exclude equity method investment impairment, gain on transfer of membership, loss on repayment of debt, loss on extinguishment of debt, goodwill impairment, gain (loss) from equity method investees, changes in fair value of contingent consideration and indemnification assets, income (loss) from equity method investees,asset, net loss attributable to non-controlling interests, other income (expense), net, net (income) loss attributable to non-controlling interests, purchase accounting adjustments,repositioning costs, stock-based compensation expenses,expense, severance costs, amortization of contract cost assets, recorded as a result of a one-time ASC 606 transition adjustment, transactionstrategy and shareholder advisory services, acquisition-related costs related to acquisitions and business combinations, goodwill impairment and other one-time adjustments (which for the year ended December 31, 2018, includes the ASC 606 transition adjustment described above). When Adjusted EBITDA is discussed in this report, the most directly comparable GAAP financial measure is net incomegain (loss) attributable to Evolent Health, Inc.from discontinued operations.


Management considers Adjusted Revenuerevenue and Adjusted EBITDA to be the appropriate metrics to evaluate and compare the ongoing operating performance of our segments on a consistent basis across reporting periods as they eliminate the effect of items which are not indicative of each segment's core operating performance.




The following tables present our segment information for the years ended December 31, 2021, 2020 and 2019 (in thousands):. Segment information for the years ended December 31, 2020 and 2019 (including segments total Adjusted EBITDA) has been restated to conform to the reporting structure change described in Note 2.


Evolent Health ServicesClinical SolutionsIntersegment
Eliminations
Subtotal
Corporate (1)
Consolidated
Revenue
For the Year Ended December 31, 2021
Transformation services$11,204 $— $— $11,204 $— $11,204 
Platform and operations services300,423 598,144 (1,814)896,753 — 896,753 
Total revenue$311,627 $598,144 $(1,814)$907,957 $— $907,957 
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       Intersegment   
  Services 
True Health (1)
EliminationsConsolidated
Adjusted Revenue            
For the Year Ended December 31, 2018            
Services:            
Adjusted Transformation Services $36,571
  $
  $
  $36,571
 
Adjusted Platform and Operations Services 516,219
  
  (14,325)  501,894
 
Adjusted Services Revenue 552,790
  
  (14,325)  538,465
 
True Health:            
Premiums 
  94,763
  (806)  93,957
 
Adjusted Revenue 552,790
  94,763
  (15,131)  632,422
 
ASC 606 transition adjustment (2)
 (4,498)  
  
  (4,498) 
Purchase accounting adjustments (3)
 (861)  
  
  (861) 
Total revenue $547,431
  $94,763
  $(15,131)  $627,063
 
             
For the Year Ended December 31, 2017            
Services:            
Adjusted Transformation Services $29,466
  $
  $
  $29,466
 
Adjusted Platform and Operations Services 406,951
  
  
  406,951
 
Adjusted Services Revenue 436,417
  
  
  436,417
 
Adjusted Revenue 436,417
  
  
  436,417
 
Purchase accounting adjustments (3)
 (1,467)  
  
  (1,467) 
Total revenue $434,950
  $
  $
  $434,950
 
             
For the Year Ended December 31, 2016            
Services:            
Adjusted Transformation Services $38,434
  $
  $
  $38,434
 
Adjusted Platform and Operations Services 217,844
  
  
  217,844
 
Adjusted Services Revenue 256,278
  
  
  256,278
 
Adjusted Revenue 256,278
  
  
  256,278
 
Purchase accounting adjustments (4)
 (2,090)  
  
  (2,090) 
Total revenue $254,188
  $
  $
  $254,188
 
             
        Segments    
  Services 
True Health (1)
Total   
For the Year Ended December 31, 2018            
Adjusted EBITDA $21,310
  $1,915
  $23,225
    
             
For the Year Ended December 31, 2017            
Adjusted EBITDA $(2,204)  $
  $(2,204)    
             
For the Year Ended December 31, 2016            
Adjusted EBITDA $(21,407)  $
  $(21,407)    
For the Year Ended December 31, 2020
Transformation services$11,990 $— $— $11,990 $— $11,990 
Platform and operations services373,144 542,279 (2,774)912,649 — 912,649 
Total revenue$385,134 $542,279 $(2,774)$924,639 $— $924,639 
For the Year Ended December 31, 2019
Transformation services$15,203 $— $— $15,203 $— $15,203 
Platform and operations services394,328 278,217 (626)671,919 — 671,919 
Total revenue$409,531 $278,217 $(626)$687,122 $— $687,122 
Evolent Health ServicesClinical SolutionsSubtotal
Corporate (1)
Segments Total
For the Year Ended December 31, 2021
Adjusted EBITDA$17,063 $82,920 $99,983 $(33,666)$66,317 
For the Year Ended December 31, 2020
Adjusted EBITDA$57,731 $26,864 $84,595 $(36,022)$48,573 
For the Year Ended December 31, 2019
Adjusted EBITDA$(561)$12,523 $11,962 $(25,793)$(13,831)

(1)
The True Health segment was created in January 2018.
(2)
Adjustment to Adjusted Transformation Services Revenue was approximately $3.7 million and the adjustment to Adjusted Platform and Operations Services Revenue was approximately $0.8 million.
(3)
Purchase accounting adjustments pertain to Adjusted Platform and Operations Services Revenue. There were no purchase accounting adjustments in relation to Adjusted Transformation Services Revenue or True Health premiums revenue.
(4)
Purchase accounting adjustments of $2.1 million include an adjustment of $0.1 million to Adjusted Transformation Services Revenue and an adjustment of $2.0 million to Adjusted Platform and Operations Services Revenue.

————————

(1)Corporate includes various finance, human resources, legal, executive, and other corporate infrastructure expenses.


The following table presents our reconciliation of consolidated segments total Adjusted EBITDA to net income (loss)loss attributable to common shareholders of Evolent Health, Inc. for the years ended December 31, 2021, 2020 and 2019 (in thousands):

For the Year Ended December 31,
202120202019
Net loss attributable to common shareholders of Evolent Health, Inc.$(37,601)$(334,246)$(301,971)
Less:
Interest income407 2,633 3,406 
Interest expense(25,425)(28,325)(14,555)
(Provision) benefit for income taxes(483)2,368 22,795 
Depreciation and amortization expenses(60,037)(60,835)(60,323)
Equity method investment impairment— (47,133)— 
Gain on transfer of membership45,938 — — 
Loss on repayment of debt, net(21,343)— — 
Loss on extinguishment of debt— (4,789)— 
Goodwill impairment— (215,100)(199,800)
Gain (loss) from equity method investees13,179 10,039 (9,465)
Gain (loss) on disposal of assets— (698)9,600 
Change in fair value of contingent consideration and indemnification asset(13,281)(3,860)3,997 
Net loss attributable to non-controlling interests— — 3,609 
Other income (expense), net(146)(118)(489)
Purchase accounting adjustments— — (1,915)
Repositioning costs(7,318)(1,275)— 
Stock-based compensation expense(16,711)(14,606)(15,618)
Severance costs(198)(8,986)(17,350)
Amortization of contract cost assets(476)(3,944)(2,876)
Strategy and shareholder advisory expenses(6,513)— — 
Acquisition costs(4,194)(2,116)(10,769)
Gain (loss) from discontinued operations (1)
(7,317)(6,074)1,613 
Adjusted EBITDA$66,317 $48,573 $(13,831)
————————
(1)Includes $6.8 million gain on disposal of discontinued operations for the year ended December 31, 2021.

117

  For the Years Ended December 31,
  2018 2017 2016
Net Income (Loss) Attributable to      
Evolent Health, Inc. $(52,658) $(60,665) $(159,742)
Less:      
Interest income 3,440
 1,656
 970
Interest expense (5,484) (3,636) (247)
(Provision) benefit for income taxes (40) 6,637
 10,755
Depreciation and amortization expenses (44,515) (32,368) (17,224)
Goodwill impairment 
 
 (160,600)
Impact of lease abandonment 
 
 (6,456)
Income (loss) from equity method investees (4,736) (1,755) (841)
Change in fair value of contingent      
consideration and indemnification asset 4,104
 (400) 2,086
Other income (expense), net 109
 171
 4
Net (income) loss attributable to      
non-controlling interests 1,533
 9,102
 67,036
ASC 606 transition adjustments (4,498) 
 
Purchase accounting adjustments (861) (1,467) (2,090)
Stock-based compensation expense (17,609) (20,437) (22,501)
Severance costs (2,205) 
 
Amortization of contract cost assets (2,456) 
 
Transaction costs (2,665) (15,964) (9,227)
Adjusted EBITDA $23,225
 $(2,204) $(21,407)


Asset information by segment is not a key measure of performance used by the CODM. Accordingly, we have not disclosed asset information by segment.


19.Note 23. Reserve for Claims Reservesand Performance-Based Arrangements


The Company maintains reserves for claims incurred but not paidits liabilities related to payments to providers and pharmacies under performance-based arrangements related to its total cost of care and specialty care management servicesservices.

Reserves for claims and its health plan, True Health, in New Mexico.

Claims reservesperformance-based arrangements for our EHS and Clinical Solutions segments reflect estimates ofactual payments under performance-based arrangements and the ultimate cost of claims that have been incurred but not reported, including expected development on reported claims, those that have been reported but not yet paid (reported claims in process), and other medical care expenses and services payable that are primarily comprisedcomposed of accruals for incentives and other amounts payable to health care professionals and facilities. Claims reservesReserves for claims and performance-based arrangements also reflect estimated amounts owed to NMHC under the Reinsurance Agreement,reinsurance agreements, as discussed further in Note 9.11.


The Company uses actuarial principles and assumptions that are consistently applied each reporting period and recognizes the actuarial best estimate of the ultimate liability along with a margin for adverse deviation. This approach is consistent with actuarial standards of practice that the liabilities be adequate under moderately adverse conditions.


This liability predominately consists of incurred but not reported amounts and reported claims in process including expected development on reported claims. The liability for reserves related to its total cost of care and specialty care management services is primarily calculated using "completion factors" developed by comparing the claim incurred date to the date claims were paid. Completion factors are impacted by several key items including changes in: 1) electronic (auto-adjudication) versus manual claim processing, 2) provider claims submission rates, 3) membership and 4) the mix of products.


The Company’s policy for reserves related to its total cost of care and specialty care management services is to use historical completion factors combined with an analysis of current trends and operational factors to develop current estimates of completion factors. The Company estimates the liability for claims incurred in each month by applying the current estimates of completion factors to the current paid claims data. This approach implicitly assumes that historical completion rates will be a useful indicator for the current period.


For more recent months, and for newer lines of business where there is not sufficient paid claims history to develop completion factors, the Company expects to rely more heavily on medical cost trend and expected loss ratio analysis that reflects expected claim payment patterns and other relevant operational considerations, or authorization analysis. Medical cost trend is primarily impacted by medical service utilization and unit costs that are affected by changes in the level and mix of medical benefits offered, including


inpatient, outpatient and pharmacy, the impact of copays and deductibles, changes in provider practices and changes in consumer demographics and consumption behavior. Authorization analysis projects costs on an authorization-level basis and also accounts for the impact of copays and deductibles, unit cost and historic discontinuation rates for treatment.


For each reporting period, the Company compares key assumptions used to establish the reserves for claims reservesand performance-based arrangements to actual experience. When actual experience differs from these assumptions, reserves for claims reservesand performance-based arrangements are adjusted through current period shareholders' net income. Additionally, the Company evaluates expected future developments and emerging trends that may impact key assumptions. The process used to determine this liability requires the Company to make critical accounting estimates that involve considerable judgment, reflecting the variability inherent in forecasting future claim payments. These estimates are highly sensitive to changes in the Company's key assumptions, specifically completion factors and medical cost trends.


Activity in claims reserves for claims and performance-based arrangements for the yearyears ended December 31, 2018,2021 and 2020, was as follows (in thousands):

For the Year Ended December 31,
20212020
EHS (1)
Clinical Solutions (1)
Total
EHS (1)
Clinical Solutions (1)
Total (2)
Beginning balance$56,296 $122,531 $178,827 $4,265 $50,245 $54,510 
Incurred costs related to current year8,669 449,172 457,841 (7,542)428,139 420,597 
Incurred costs related to prior year7,036 73 7,109 2,853 25 2,878 
Paid costs related to current year20,801 337,647 358,448 106,093 358,478 464,571 
118


 
Services (1)
True Health Total
Incurred costs related to current year $38,674
  $70,889
  $109,563
Paid costs related to current year 38,124
  58,318
  96,442
Change during the year 550
  12,571
  13,121
Other adjustments (2)
 (1,466)  (2,691)  (4,157)
Beginning balance 18,631
  
  18,631
Ending balance $17,715
  $9,880
  $27,595
Paid costs related to prior year25,544 100,075 125,619 2,123 7,475 9,598 
Change during the year(30,640)11,523 (19,117)(112,905)62,211 (50,694)
Impact of consolidation on reserves for claims and performance-based arrangements— — — 164,297 — 164,297 
Other adjustments (3)
(38)11,622 11,584 639 10,075 10,714 
Ending balance$25,618 $145,676 $171,294 $56,296 $122,531 $178,827 

————————
(1)Costs incurred to provide specialty care management servicesand EVH Passport are recorded within cost of revenue in our statement of operations.
(2)Amounts exclude $9.9 million related to reserves for claims reclassified to discontinued operations as of December 31, 2020.
(3)Other adjustments to claims reserves for Servicesclaims and performance-based arrangements reflect changes in accrual for amounts payable to facilities and amounts owed to our payer partners for claims paid on our behalf. Other adjustments for True Health include reinsurance premiums assumed of $2.7 million, net of claims-related administrative expenses of $0.6 million. In connection with the Reinsurance Agreement, we assumed $3.9 million of claims expenses for the year ended December 31, 2018, which is recorded within “Claims expenses” on our Consolidated Statements of Operations and Comprehensive Income (Loss), and recorded a liability of $1.2 million as of December 31, 2018, which is recoded within “Claims reserves” on our Consolidated Balance Sheets.


20. Investments

Our investments are classified as held-to-maturity as we have both the intent and ability to hold the investments until their individual maturities. The amortized cost, gross unrealized gains and losses, and fair value of our investments as measured using Level 2 inputs as of December 31, 2018 (in thousands) were as follows:

   Gross Gross  
 Amortized Unrealized Unrealized Fair
  Cost Gains Losses Value
U.S. Treasury bills$7,982
 $120
 $
 $8,102
Corporate bonds887
 17
 
 904
Other CMOs545
 6
 
 551
Yankees596
 11
 
 607
Total investments$10,010
 $154
 $
 $10,164

We did not hold any material investments as of December 31, 2017.

The amortized cost and fair value of our investments by contractual maturities as of December 31, 2018 (in thousands) were as follows:

 Amortized Fair
  Cost Value
Due after one year through five years$9,666
 $9,813
Due after five years through ten years344
 351
Total$10,010
 $10,164

When a held-to-maturity investment is in an unrealized loss position, we assess whether or not we expect to recover the entire cost basis of security, based on our best estimate of the present value of cash flows expected to be collected from the debt security. Factors considered in our analysis include the reasons for the unrealized loss position, the severity and duration of the unrealized loss position,


credit worthiness and forecasted performance of the investee. In cases where the estimated present value of future cash flows is less than our cost basis, we recognize an other than temporary impairment and write the investment down to its fair value. The new cost basis would not be changed for subsequent recoveries in fair value.

We did not hold any securities that were in an unrealized loss position as of December 31, 2018 or 2017.

21.Note 24. Quarterly Results of Operations (unaudited)


The unaudited consolidated quarterly results of operations (in thousands, except per share data) were as follows:


For the Three Months Ended
December 31September 30June 30March 31
2021
Total revenue$248,358 $222,471 $222,057 $215,071 
Total operating expenses260,572229,052229,728231,016
Net loss from continuing operations3,053(13,040)(9,107)(11,190)
Net income (loss) from discontinued operations, net of tax(8,700)— — 1,383
Net loss attributable to common shareholders of Evolent Health, Inc.(5,647)(13,040)(9,107)(9,807)
Income (loss) per common share
Basic and diluted
Continuing operations$0.03 $(0.15)$(0.11)$(0.13)
Discontinued operations(0.09)— — 0.01 
2020
Total revenue$246,536 $239,572 $217,299 $221,232 
Total operating expenses246,804256,020443,128246,323
Net loss from continuing operations(10,637)(37,035)(202,013)(78,487)
Net loss from discontinued operations, net of tax(3,166)(1,135)(1,508)(265)
Net income (loss) attributable to non-controlling interests822(822)— — 
Net loss attributable to common shareholders of Evolent Health, Inc.(14,625)(37,348)(203,521)(78,752)
Loss per common share
Basic and diluted
Continuing operations$(0.13)$(0.43)$(2.37)$(0.93)
Discontinued operations(0.04)(0.01)(0.01)— 

119
 1st
Quarter
 2nd
Quarter
 3rd
Quarter
 4th
Quarter
2018       
Total revenue$139,714
 $144,298
 $149,947
 $193,104
Total operating expenses153,846
 153,264
 160,977
 206,456
Net income (loss)(14,065) (10,031) (12,555) (17,540)
Net income (loss) attributable to non-controlling interests(439) (115) (126) (853)
Net income (loss) attributable to Evolent Health, Inc.(13,626) (9,916) (12,429) (16,687)
        
Earnings (loss) per common share       
Basic and Diluted$(0.18) $(0.13) $(0.16) $(0.21)
        
2017       
Total revenue$106,238
 $107,071
 $107,912
 $113,729
Total operating expenses127,693
 126,188
 121,932
 131,977
Net income (loss)(23,149) (19,698) (13,129) (13,791)
Net income (loss) attributable to non-controlling interests(5,137) (2,793) (541) (631)
Net income (loss) attributable to Evolent Health, Inc.(18,012) (16,905) (12,588) (13,160)
        
Earnings (loss) per common share       
Basic and Diluted$(0.34) $(0.28) $(0.18) $(0.18)



The unaudited consolidated quarterly results of operations include certain unusual or infrequently occurring items that were material to the results of certain quarters as described below.

On January 2, 2018, the Company launched a health plan in New Mexico, True Health, by acquiring assets related to NMHC’s commercial business. On October 1, 2018, the Company completed the acquisition of New Century Health. Accordingly, the 2018 quarterly results include the consolidated results of True Health and the quarterly results for the fourth quarter of 2018 include the consolidated results of New Century Health. In addition, as described further in Note 8, the Company issued its 2025 Notes during the fourth quarter of 2018, which increased interest expense by approximately $2.0 million during the fourth quarter of 2018.


22.25. Supplemental Cash Flow Information


The following represents supplemental cash flow information the years ended December 31, 2021, 2020 and 2019 (in thousands):
For the Year Ended December 31,
  202120202019
Supplemental Disclosure of Non-cash Investing and Financing Activities
Class A and Class B common stock issued in connection with business combinations$56,626 $— $23,556 
 Increase/decrease to goodwill from measurement period adjustments/business combinations— 2,200 (351)
Class A common stock issued for payment of earn-outs450 4,185 800 
 Class A common stock issued in connection with debt repayment28,492 — — 
Gain from transfer of membership(22,969)— — 
Accrued property and equipment purchases784 11 (527)
Consideration for asset acquisition or business combinations14,600 — 16,000 
Effects of Leases
 Operating cash flows from operating leases13,845 13,708 12,330 
 Leased assets obtained in exchange for operating lease liabilities(2,583)(2,170)30,463 
Effects of Class B Exchanges
Decrease in non-controlling interests as a result of Class B Exchanges— — 42,377 
Decrease in deferred tax liability as a result of securities offerings and exchanges— — (22)
Supplemental Disclosures
Cash paid for interest7,113 13,352 5,037 
Cash paid for taxes, net551 9,679 1,484 


120
 For the Years Ended December 31,
  2018 2017 2016
Supplemental Disclosure of Non-cash Investing and Financing Activities     
Class A and Class B common stock issued in connection with business combinations$83,173
 $
 $177,795
Change in goodwill due to measurement period adjustments related to business combinations(117) 1,611
 
Decrease in accrued financing costs related to 2021 Notes
 196
 
Consideration for asset acquisitions or business combinations500
 
 
Settlement of escrow related to asset acquisition2,519
 
 
Settlement of indemnification asset1,004
 
 
Tax benefit related to Accordion intangible technology
 2,042
 
Acquisition consideration payable
 
 1,148
Accrued property and equipment purchases368
 229
 446
Accrued deferred financing costs607
 
 1,036
Effects of Class B Exchanges     
Decrease in non-controlling interests as a result of Class B Exchanges34,682
 168,883
 28,220
Decrease in deferred tax liability as a result of securities offerings and exchanges652
 12,857
 1,606
      
Supplemental Disclosures     
Cash paid during the period for interest2,500
 2,472
 
Cash paid during the year for taxes, net343
 674
 



Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure


None.


Item 9A. Controls and Procedures


Evaluation of Disclosure Controls and Procedures


Our management, with the participation of our principal executive officer and principal financial officer, has evaluated the effectiveness of our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act),Act of 1934, as amended, as of the end of the period covered by this Annual Report on Form 10-K. Based on such evaluation, our principal executive officerThe Chief Executive Officer (CEO) and principal financial officerthe Chief Financial Officer (CFO), with assistance from other members of management, have concluded that, asreviewed the effectiveness ofDecember 31, 2018, our disclosure controls and procedures are designed at a reasonable assurance levelas of December 31, 2021 and, arebased on their evaluation, have concluded that the disclosure controls and procedures were effective to provide reasonable assurance that information we are required to disclose in reports that we file or submit under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the rules and formsas of the SEC and that such information is accumulated and communicated to our management, including our principal executive officer and principal financial officer, as appropriate, to allow timely decisions regarding required disclosure.date.


Management’sManagement's Annual Report on Internal Control overOver Financial Reporting


Our management is responsible for establishing and maintaining adequate internal control over financial reporting (asas defined in RulesRule 13a-15(f) and 15d-15(f) ofunder the Exchange Act). The Company’sAct. Our internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles.U.S. GAAP.


Under the supervision and with the participation of our principal executive officer and principal financial officer, our management conducted an evaluation of the effectiveness of our internal control over financial reporting as of December 31, 2018, based on the guidelines established in Internal Control -- Integrated Framework issuedAs permitted by the Committee of Sponsoring Organizations of the Treadway Commission (2013 framework). Based on such evaluation, our management has concluded that, as of December 31, 2018, the Company’s internal control over financial reporting was effective.

WeSEC rules, we excluded New Century Health and True HealthVital Decisions from our assessment of internal control over financial reporting as of December 31, 2018.2021. This exclusion considers SEC guidance on newly acquired entities which may allow companies to exclude acquired entities from their assessment of internal control over financial reporting during the first year following the acquisition. New Century HealthVital Decisions was acquired during the fourth quarter of 2018,2021 through a business combination and True Health is comprised of assets acquired from NMHC during the first quarter of 2018, both in business combinations. New Century Health and True Health area wholly-owned subsidiariessubsidiary whose

total assets excluded from management's assessment represent 1.4% and 1.8%, respectively,8.8% and total revenues excluded from management's assessment represent 7.8% and 15.0%, respectively,0.5% of the related consolidated financial statement amounts as of and for the year ended December 31, 2018.2021.


TheUnder the supervision of and with the participation of our management, we assessed the effectiveness of the Company’sour internal control over financial reporting as of December 31, 2018, has been audited2021, using the criteria set forth by PricewaterhouseCoopers LLP, an independent registered public accounting firm, as statedthe Committee of Sponsoring Organizations of the Treadway Commission (COSO) in their report which appears herein.Internal Control—Integrated Framework.


Changes in Internal Control over Financial Reporting


There were no changes in our internal control over financial reporting during the quarteryear ended December 31, 2018,2021 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.


We have not experienced any material impact to our internal controls over financial reporting despite the fact that most of our employees are working remotely due to the COVID-19 pandemic. We are continually monitoring and assessing the COVID-19 situation on our internal controls to minimize the impact on their design and operating effectiveness.

Inherent Limitations of Internal Controls


Our management, including our principal executive officer and principal financial officer, does not expect that our disclosure controls and procedures or our internal control over financial reporting will prevent all errors and all fraud. A control system, no matter how well conceived and operated, can provide only reasonable, not absolute, assurance that the objectives of the control system are met. Because of the inherent limitations in all control systems, no evaluation of controls can provide absolute assurance that all control issues and instances of fraud, if any, within the Company have been detected. These inherent limitations include the realities that judgments in decision-making can be faulty, and that breakdowns can occur because of a simple error or mistake. Additionally, controls can be circumvented by the individual acts of some persons, by collusion of two or more people, or by management override of the control. The design of any system of controls also is based in part upon certain assumptions about the likelihood of future events, and there can be no assurance that any design will succeed in achieving its stated goals under all potential future conditions. Over time, controls may become inadequate because of changes in conditions, or the degree of compliance with the policies or procedures may deteriorate. Because of the inherent limitations in a cost-effective control system, misstatements due to error or fraud may occur and not be detected.


121


REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

To the shareholders and the Board of Directors of Evolent Health, Inc.

Opinion on Internal Control over Financial Reporting

We have audited the internal control over financial reporting of Evolent Health, Inc. and subsidiaries (the “Company”) as of December 31, 2021, based on criteria established in Internal Control — Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). In our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of December 31, 2021, based on criteria established in Internal Control — Integrated Framework (2013) issued by COSO.

We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the consolidated financial statements as of and for the year ended December 31, 2021, of the Company and our report dated February 23, 2022, expressed an unqualified opinion on those financial statements.

As described in Management's Annual Report on Internal Control Over Financial Reporting, management excluded from its assessment the internal control over financial reporting at Vital Decisions, which was acquired on October 1, 2021, and whose financial statements constitute 9% of total assets and 1% of revenue of the consolidated financial statement amounts as of and for the year ended December 31, 2021. Accordingly, our audit did not include the internal control over financial reporting at Vital Decisions.

Basis for Opinion

The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management’s Annual Report on Internal Control over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed risk, and performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.

Definition and Limitations of Internal Control over Financial Reporting

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

/s/ Deloitte & Touche LLP

McLean, Virginia
February 23, 2022

Item 9B. Other Information


None.



122


Item 9C. Disclosure Regarding Foreign Jurisdictions that Prevent Inspections

None.

123


PART III


Item 10. Directors, Executive Officers and Corporate Governance
The information called for by this Item 10 pertaining to Directors is incorporated herein by reference to Evolent Health, Inc.’s definitive proxy statement for the Annual Meeting of Shareholders to be held on June 11, 2019,9, 2022, to be filed by Evolent Health, Inc. with the SEC pursuant to Regulation 14A within 120 days after the year ended December 31, 20182021 (the “2019“2022 Proxy Statement”).
The information called for by this Item 10 pertaining to Executive Officers appears in “Part I - Item 1. Business - Information about our Executive Officers of the Registrant”Officers” in this Annual Report on Form 10-K and our 20192022 Proxy Statement.
We have adopted a Code of Business Conduct and Ethics that applies to all of our directors, officers and employees, including our principal executive officer and principal financial officer. The Code of Business Conduct and Ethics is posted on our investor relations website (ir.evolenthealth.com) under “Corporate Governance.” We intend to satisfy the SEC’s disclosure requirements regarding amendments to, or waivers of, the code of ethics by posting such information on our website.
Item 11. Executive Compensation
Information required by this Item 11 is incorporated herein by reference to our 20192022 Proxy Statement.
Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters


Information required by this Item 12 is incorporated herein by reference to our 20192022 Proxy Statement.


Item 13. Certain Relationships and Related Transactions, and Director Independence
Information required by this Item 13 is incorporated herein by reference to our 20192022 Proxy Statement.
Item 14. Principal Accounting Fees and Services
Information required by this Item 14 is incorporated herein by reference to our 20192022 Proxy Statement.
124


PART IV
Item 15. Exhibits Financial Statement Schedules

(a) The following documents are filed as part of this report:

(1)The following financial statements of the registrant and report of independent registered public accounting firm are included of Item 8 hereof:
(1) The following financial statements of the registrant and report of independent registered public accounting firm are included of Item 8 hereof:

(2) All financial statement schedules for which provision is made in the applicable accounting regulations of the Securities and Exchange Commission either have been included in the Financial Statements, are not required under the related instructions, or are not applicable and therefore have been omitted.
(3) The Exhibits listed in the Exhibit Index below are filed with or incorporated by reference into this report.
(2)All financial statement schedules for which provision is made in the applicable accounting regulations of the Securities and Exchange Commission either have been included in the Financial Statements, are not required under the related instructions, or are not applicable and therefore have been omitted.

(3)
The audited financial statements of Evolent Health LLC as of December 31, 2016 and 2015 and for the year ended December 31, 2016 and for the period from June 4, 2015 to December 31, 2015 (Successor Company) and for the period from January 1, 2015 to June 3, 2015 and for the year ended December 31, 2014 (Predecessor Company), which are incorporated herein by reference.

(4)The Exhibits listed in the Exhibit Index below are filed with or incorporated by reference into this report.

EVOLENT HEALTH, INC.
Exhibit Index

125



126



127


101.INS
101.INSXBRL Instance Document
101.SCH
101.SCHXBRL Taxonomy Extension Schema Document
101.CAL
101.CALXBRL Taxonomy Extension Calculation Linkbase Document
101.LAB
101.LABXBRL Taxonomy Extension Label Linkbase Document
101.PRE
101.PREXBRL Taxonomy Extension Presentation Linkbase Document
101.DEF
101.DEFXBRL Taxonomy Extension Definition Linkbase Document
104The cover page from this Quarterly Report on Form 10-K, formatted as Inline XBRL

† The Company’s request for confidential treatment with respect to certain portions of this exhibit has been accepted.
+ Constitutes a management contract or other compensatory plan or arrangement.
* The Company agrees to furnish supplementally to the SEC a copy of any omitted schedule or exhibit upon the request of the SEC in accordance with Item 601(b)(2) of Regulation S-K.

128


Item 16. Form 10-K Summary


Not Applicable.


129


SIGNATURES


Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

Evolent Health, Inc.
By:Evolent Health, Inc./s/ John Johnson
Name:John Johnson
By:Title:/s/ Nicholas McGrane
Name:Nicholas McGrane
Title:Chief Financial Officer


Dated: February 28, 201923, 2022


Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the capacities and on the dates indicated.

SignatureTitleDate
/s/ Seth BlackleyChief Executive Officer and DirectorFebruary 23, 2022
Seth Blackley(Principal Executive Officer)
SignatureTitleDate
/s/ Frank WilliamsJohn JohnsonChief Executive Officer and DirectorFebruary 28, 2019
Frank Williams(Principal Executive Officer)
/s/ Nicholas McGraneChief Financial OfficerFebruary 28, 201923, 2022
Nicholas McGraneJohn Johnson(Principal Financial Officer)
/s/ Lydia StoneAammaad ShamsChief Accounting Officer and Corporate ControllerFebruary 28, 201923, 2022
Lydia StoneAammaad Shams(Principal Accounting Officer)
/s/ Seth BlackleyCraig BarbaroshPresident and DirectorFebruary 28, 201923, 2022
Seth BlackleyCraig Barbarosh
/s/ David FarnerDirectorFebruary 28, 2019
David Farner
/s/ Bruce FeltDirectorFebruary 28, 2019
Bruce Felt
/s/ Matthew HobartDirectorFebruary 28, 2019
Matthew Hobart
/s/ Diane HolderDirectorFebruary 28, 2019
Diane Holder
/s/ M. Bridget DuffyDirectorFebruary 28, 201923, 2022
M. Bridget Duffy, MD
/s/ Michael D’AmatoDavid FarnerDirectorFebruary 28, 201923, 2022
Michael D’AmatoDavid Farner
/s/ Norman PaysonPeter GruaDirectorFebruary 28, 201923, 2022
Norman Payson, MDPeter Grua
/s/ Kenneth SametDiane HolderDirectorFebruary 28, 201923, 2022
Kenneth SametDiane Holder
/s/ Kim KeckDirectorFebruary 23, 2022
Kim Keck
/s/ Cheryl ScottDirectorFebruary 28, 201923, 2022
Cheryl Scott
/s/ Tunde SotundeDirectorFebruary 23, 2022
Tunde Sotunde, MD
/s/ Frank WilliamsDirectorFebruary 23, 2022
Frank Williams

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