UNITED STATES OF AMERICA
SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549
_________________________
FORM 10-Q
_________________________
xQuarterly Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934
For the quarterly period ended September 30, 2013March 31, 2014
OR
¨Transition Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934
For the transition period from             to             
Commission file number 1-4881
_________________________
AVON PRODUCTS, INC.
(Exact name of registrant as specified in its charter)
_________________________
New York 13-0544597
(State or other jurisdiction of
Incorporation or organization)
 
(I.R.S. Employer
Identification No.)
777 Third Avenue, New York, N.Y. 10017-1307
(Address of principal executive offices) (Zip code)

(212) 282-5000
(Telephone Number, including area code) 
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes  Q    No  ¨
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).    Yes  Q    No  ¨
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of "large accelerated filer," "accelerated filer" and "smaller reporting company" in Rule 12b-2 of the Exchange Act.
Large accelerated filerQ  Accelerated filer¨
Non-accelerated filer
¨  (do not check if a smaller reporting company)
  Smaller reporting company¨
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    Yes  ¨    No  Q
The number of shares of Common Stock (par value $0.25) outstanding at September 30, 2013March 31, 2014 was 433,769,213434,446,597.
 




TABLE OF CONTENTS
 
  
Page
Numbers
   
Item 1. 
   
 
   
 
   
 
   
 
Consolidated Statements of Cash Flows
NineThree Months Ended September 30,
March 31, 2014 and March 31, 2013 and September 30, 2012
   
 
10-830-23
   
Item 2.
31-5244-40
   
Item 3.
   
Item 4.
 
   
Item 1.
   
Item 1A.56-57
42-43
   
Item 2.
   
Item 6.
   
 


2


PART I. FINANCIAL INFORMATION
 
ITEM 1. FINANCIAL STATEMENTS

AVON PRODUCTS, INC.
CONSOLIDATED STATEMENTS OF INCOME
(Unaudited)
 
Three Months EndedThree Months Ended
(In millions, except per share data)September 30, 2013 September 30, 2012March 31, 2014 March 31, 2013
Net sales$2,265.3
 $2,472.7
$2,141.7
 $2,407.1
Other revenue57.6
 37.9
41.9
 48.9
Total revenue2,322.9
 2,510.6
2,183.6
 2,456.0
Costs, expenses and other:      
Cost of sales871.7
 971.2
955.4
 925.4
Selling, general and administrative expenses1,340.9
 1,384.8
1,279.1
 1,356.6
Impairment of goodwill and intangible asset42.1
 44.0
Operating profit68.2
 110.6
Operating (loss) profit(50.9) 174.0
Interest expense30.3
 27.3
27.5
 29.4
Loss on extinguishment of debt
 

 73.0
Interest income(3.4) (3.8)(3.8) (2.0)
Other expense, net9.7
 4.8
66.4
 44.3
Total other expenses36.6
 28.3
90.1
 144.7
Income from continuing operations, before taxes31.6
 82.3
(Loss) income from continuing operations, before taxes(141.0) 29.3
Income taxes(38.0) (46.1)(26.2) (40.8)
(Loss) income from continuing operations, net of tax(6.4) 36.2
Income (loss) from discontinued operations, net of tax0.6
 (3.6)
Net (loss) income(5.8) 32.6
Net loss (income) attributable to noncontrolling interests0.3
 (1.0)
Net (loss) income attributable to Avon$(5.5) $31.6
(Loss) earnings per share:   
Loss from continuing operations, net of tax(167.2) (11.5)
Loss from discontinued operations, net of tax
 (1.1)
Net loss(167.2) (12.6)
Net income attributable to noncontrolling interests(1.1) (1.1)
Net loss attributable to Avon$(168.3) $(13.7)
Loss per share:   
Basic from continuing operations$(0.01) $0.08
$(0.38) $(0.03)
Basic from discontinued operations$
 $(0.01)$
 $
Basic attributable to Avon$(0.01) $0.07
$(0.38) $(0.03)
Diluted from continuing operations$(0.01) $0.08
$(0.38) $(0.03)
Diluted from discontinued operations$
 $(0.01)$
 $
Diluted attributable to Avon$(0.01) $0.07
$(0.38) $(0.03)
Cash dividends per common share$0.06
 $0.23
$0.06
 $0.06
The accompanying notes are an integral part of these statements.


3


AVON PRODUCTS, INC.
CONSOLIDATED STATEMENTS OF INCOME
(Unaudited)

    
 Nine Months Ended
(In millions, except per share data)September 30, 2013 September 30, 2012
Net sales$7,139.2
 $7,492.1
Other revenue148.6
 117.1
Total revenue7,287.8
 7,609.2
Costs, expenses and other:   
Cost of sales2,732.5
 2,915.6
Selling, general and administrative expenses4,068.8
 4,337.4
Impairment of goodwill and intangible asset42.1
 44.0
Operating profit444.4
 312.2
Interest expense90.8
 76.8
Loss on extinguishment of debt86.0
 
Interest income(8.2) (10.5)
Other expense, net69.6
 28.6
Total other expenses238.2
 94.9
Income from continuing operations, before taxes206.2
 217.3
Income taxes(139.5) (87.8)
Income from continuing operations, net of tax66.7
 129.5
Loss from discontinued operations, net of tax(50.9) (6.6)
Net income15.8
 122.9
Net income attributable to noncontrolling interests(3.1) (3.2)
Net income attributable to Avon$12.7
 $119.7
Earnings (loss) per share:   
Basic from continuing operations$0.15
 $0.29
Basic from discontinued operations$(0.12) $(0.02)
Basic attributable to Avon$0.03
 $0.27
Diluted from continuing operations$0.15
 $0.29
Diluted from discontinued operations$(0.12) $(0.02)
Diluted attributable to Avon$0.03
 $0.27
Cash dividends per common share$0.18
 $0.46
The accompanying notes are an integral part of these statements.





43


AVON PRODUCTS, INC.
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
(Unaudited)

 Three Months Ended
(In millions)September 30, 2013 September 30, 2012
Net (loss) income$(5.8) $32.6
Other comprehensive income:   
Foreign currency translation adjustments23.4
 70.3
Change in derivative losses on cash flow hedges, net of taxes of $0.2 and $0.80.3
 1.0
Change in derivative losses on net investment hedges
 
Adjustments of and amortization of net actuarial loss, prior service cost, and transition obligation, net of taxes of $(1.5) and $9.1(6.0) 15.4
Total other comprehensive income, net of taxes17.7
 86.7
Comprehensive income11.9
 119.3
Less: comprehensive loss attributable to noncontrolling interests(0.4) (0.7)
Comprehensive income attributable to Avon$12.3
 $120.0
 Three Months Ended
(In millions)March 31, 2014 March 31, 2013
Net loss$(167.2) $(12.6)
Other comprehensive loss:   
Foreign currency translation adjustments(8.9) (23.4)
Change in derivative losses on cash flow hedges, net of taxes of $0.2 and $0.40.3
 0.8
Adjustments of and amortization of net actuarial loss and prior service cost, net of taxes of $4.1 and $5.08.0
 10.1
Total other comprehensive loss, net of taxes(0.6) (12.5)
Comprehensive loss(167.8) (25.1)
Less: comprehensive (loss) income attributable to noncontrolling interests(1.5) 0.9
Comprehensive loss attributable to Avon$(166.3) $(26.0)
The accompanying notes are an integral part of these statements.



4


AVON PRODUCTS, INC.
CONSOLIDATED BALANCE SHEETS
(Unaudited)
(In millions)March 31,
2014
 December 31,
2013
Assets   
Current Assets   
Cash and cash equivalents$795.1
 $1,107.9
Accounts receivable, net632.3
 676.3
Inventories944.8
 967.7
Prepaid expenses and other689.1
 689.3
Total current assets3,061.3
 3,441.2
Property, plant and equipment, at cost2,480.2
 2,484.5
Less accumulated depreciation(1,111.7) (1,091.2)
Property, plant and equipment, net1,368.5
 1,393.3
Goodwill280.9
 282.5
Other intangible assets, net33.0
 33.5
Other assets1,341.2
 1,341.8
Total assets$6,084.9
 $6,492.3
Liabilities and Shareholders’ Equity   
Current Liabilities   
Debt maturing within one year$180.8
 $188.0
Accounts payable861.1
 896.5
Accrued compensation203.9
 271.2
Other accrued liabilities635.6
 652.6
Sales and taxes other than income191.4
 186.8
Income taxes22.8
 45.4
Total current liabilities2,095.6
 2,240.5
Long-term debt2,525.9
 2,532.7
Employee benefit plans371.7
 398.0
Long-term income taxes56.4
 53.3
Other liabilities103.8
 140.3
Total liabilities$5,153.4
 $5,364.8
Contingencies (Note 6)

 

Shareholders’ Equity   
Common stock$187.5
 $189.4
Additional paid-in capital2,184.5
 2,175.6
Retained earnings4,002.4
 4,196.7
Accumulated other comprehensive loss(871.1) (870.4)
Treasury stock, at cost(4,587.7) (4,581.2)
Total Avon shareholders’ equity915.6
 1,110.1
Noncontrolling interests15.9
 17.4
Total shareholders’ equity$931.5
 $1,127.5
Total liabilities and shareholders’ equity$6,084.9
 $6,492.3
The accompanying notes are an integral part of these statements.

5


AVON PRODUCTS, INC.
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
(Unaudited)
    
 Nine Months Ended
(In millions)September 30, 2013 September 30, 2012
Net income$15.8
 $122.9
Other comprehensive (loss) income:   
Foreign currency translation adjustments(107.7) 5.5
Change in derivative losses on cash flow hedges, net of taxes of $0.8 and $1.61.4
 2.9
Change in derivative losses on net investment hedges
 (0.3)
Adjustments of and amortization of net actuarial loss, prior service cost, and transition obligation, net of taxes of $10.6 and $12.223.7
 25.0
Total other comprehensive (loss) income, net of taxes(82.6) 33.1
Comprehensive (loss) income(66.8) 156.0
Less: comprehensive income attributable to noncontrolling interests0.1
 0.5
Comprehensive (loss) income attributable to Avon$(66.9) $155.5
The accompanying notes are an integral part of these statements.

6


AVON PRODUCTS, INC.
CONSOLIDATED BALANCE SHEETS
(Unaudited)
(In millions)September 30,
2013
 December 31,
2012
Assets   
Current Assets   
Cash and cash equivalents$808.3
 $1,206.9
Accounts receivable, net690.2
 752.1
Inventories1,200.0
 1,101.1
Prepaid expenses and other733.5
 827.0
Current assets of discontinued operations
 41.8
Total current assets3,432.0
 3,928.9
Property, plant and equipment, at cost2,499.8
 2,684.8
Less accumulated depreciation(1,110.6) (1,158.8)
Property, plant and equipment, net1,389.2
 1,526.0
Goodwill279.6
 330.3
Other intangible assets, net33.1
 40.6
Other assets1,394.4
 1,407.9
Noncurrent assets of discontinued operations
 148.8
Total assets$6,528.3
 $7,382.5
Liabilities and Shareholders’ Equity   
Current Liabilities   
Debt maturing within one year$243.1
 $572.0
Accounts payable865.2
 914.3
Accrued compensation266.5
 264.7
Other accrued liabilities551.4
 645.3
Sales and taxes other than income180.8
 210.6
Income taxes47.8
 73.6
Current liabilities of discontinued operations
 24.1
Total current liabilities2,154.8
 2,704.6
Long-term debt2,541.2
 2,623.8
Employee benefit plans541.7
 637.6
Long-term income taxes49.0
 52.0
Other liabilities114.0
 131.1
Noncurrent liabilities of discontinued operations
 0.1
Total liabilities$5,400.7
 $6,149.2
Contingencies (Note 6)

 

Shareholders’ Equity   
Common stock$189.4
 $188.3
Additional paid-in capital2,169.2
 2,119.6
Retained earnings4,292.1
 4,357.8
Accumulated other comprehensive loss(959.3) (876.7)
Treasury stock, at cost(4,580.1) (4,571.9)
Total Avon shareholders’ equity1,111.3
 1,217.1
Noncontrolling interests16.3
 16.2
Total shareholders’ equity$1,127.6
 $1,233.3
Total liabilities and shareholders’ equity$6,528.3
 $7,382.5
The accompanying notes are an integral part of these statements.

7


AVON PRODUCTS, INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS
(Unaudited)
Nine Months EndedThree Months Ended
(In millions)September 30, 2013 September 30, 2012March 31, 2014 March 31, 2013
Cash Flows from Operating Activities      
Net income$15.8
 $122.9
Net loss$(167.2) $(12.6)
Loss from discontinued operations, net of tax50.9
 6.6

 1.1
Income from continuing operations$66.7
 $129.5
Adjustments to reconcile net income to net cash provided by operating activities:   
Loss from continuing operations$(167.2) $(11.5)
Adjustments to reconcile net loss to net cash used by operating activities:   
Depreciation and amortization174.9
 158.4
47.0
 55.8
Provision for doubtful accounts175.6
 191.1
50.8
 51.9
Provision for obsolescence84.6
 83.8
26.4
 27.1
Share-based compensation35.9
 34.7
11.5
 11.8
Deferred income taxes(49.2) (101.9)(10.4) (2.7)
Charge for Venezuelan monetary assets and liabilities34.1
 
53.7
 34.1
Impairment of goodwill and intangible asset42.1
 44.0
Charge for Venezuelan non-monetary assets to their net realizable value115.7
 
Other43.4
 44.5
16.1
 21.5
Changes in assets and liabilities:      
Accounts receivable(164.8) (186.3)(41.7) (62.7)
Inventories(224.0) (228.0)(97.8) (118.4)
Prepaid expenses and other58.7
 68.1
(41.3) (1.0)
Accounts payable and accrued liabilities(61.7) 71.6
(29.1) (91.3)
Income and other taxes(36.8) (37.1)(3.4) (13.7)
Noncurrent assets and liabilities(83.2) (64.6)(42.9) (18.0)
Net cash provided by operating activities of continuing operations96.3
 207.8
Net cash used by operating activities of continuing operations(112.6) (117.1)
Cash Flows from Investing Activities      
Capital expenditures(118.2) (134.7)(29.6) (43.5)
Disposal of assets15.5
 13.2
2.6
 9.3
Purchases of investments(23.7) (1.9)(5.8) (4.2)
Proceeds from sale of investments6.4
 2.0
6.2
 2.5
Net cash used by investing activities of continuing operations(120.0) (121.4)(26.6) (35.9)
Cash Flows from Financing Activities*      
Cash dividends(79.8) (300.6)(28.7) (26.2)
Debt, net (maturities of three months or less)49.0
 (624.5)2.2
 118.7
Proceeds from debt1,481.1
 713.7
6.0
 1,485.3
Repayment of debt(1,927.9) (90.0)(17.0) (1,173.3)
Interest rate swap termination88.1
 43.6

 88.1
Proceeds from exercise of stock options18.2
 7.9
Excess tax benefit realized from share-based compensation(0.7) (3.4)
Net proceeds from exercise of stock options0.2
 9.4
Repurchase of common stock(8.4) (8.5)(6.5) (6.8)
Net cash used by financing activities of continuing operations(380.4) (261.8)
Net cash (used) provided by financing activities of continuing operations(43.8) 495.2
Cash Flows from Discontinued Operations      
Net cash (used) provided by operating activities of discontinued operations(4.0) 11.8
Net cash provided (used) by investing activities of discontinued operations84.8
 (0.2)
Net cash provided by discontinued operations80.8
 11.6
Net cash used by operating activities of discontinued operations
 (1.8)
Net cash used by discontinued operations
 (1.8)
Effect of exchange rate changes on cash and equivalents(78.0) 16.2
(129.8) (61.6)
Net decrease in cash and equivalents(401.3) (147.6)
Net (decrease) increase in cash and equivalents(312.8) 278.8
Cash and equivalents at beginning of year(1)
$1,209.6
 $1,245.1
$1,107.9
 $1,209.6
Cash and equivalents at end of period(2)
$808.3
 $1,097.5
$795.1
 $1,488.4
 
8


*
Non-cash financing activities in the ninethree months ended September 30,March 31, 2013 and 2012 included the change in fair market value of interest-rate swap agreements of $(.7) and $(.7), respectively..

6


(1)Includes cash and cash equivalents of discontinued operations of $2.7 and $6.9 at the beginning of the year in 2013 and 2012, respectively.2013.
(2)Includes cash and cash equivalents of discontinued operations of $7.2$4.2 at the end of the period in 2012.2013.
The accompanying notes are an integral part of these statements.

97


AVON PRODUCTS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(U.S. dollars in millions, except per share data)

1. ACCOUNTING POLICIES
Basis of Presentation
We prepare our unaudited interim consolidated financial statements in conformity with accounting principles generally accepted in the United States ("GAAP"). We consistently applied the accounting policies described in our 20122013 Annual Report on Form 10-K as amended ("20122013 Form 10-K") in preparing these unaudited financial statements. In our opinion, the unaudited interim consolidated financial statements reflect all adjustments of a normal recurring nature that are necessary for a fair statement of the results for the interim periods presented. Results for interim periods are not necessarily indicative of results for a full year. You should read these unaudited interim consolidated financial statements in conjunction with our consolidated financial statements contained in our 20122013 Form 10-K. When used in this report, the terms "Avon," "Company," "we" or "us" mean Avon Products, Inc.
For interim consolidated financial statement purposes, our tax provision is determined using an estimate of our annual effective tax rate, adjusted for discrete items, if any, that are taken into account in the relevant period. We also provide for accruals under our various employee benefit plans for each quarter based on one quarter of the estimated annual expense.
During the first quarter of 2014, we revised our consolidated financial statements to reflect tooling balances in other assets, while they had been previously reported in inventories, as we believe that this is a better presentation of our tooling assets. Tooling assets are the plates and molds used in the manufacturing process of our beauty products. This revision did not impact cash flows from operating activities, our Consolidated Statements of Income or our Consolidated Statements of Comprehensive Income. We determined that the effect of this revision was not material to any of our previously issued financial statements.
Venezuela Currency
We account for Venezuela as a highly inflationary economy. In February 2014, the Venezuelan government announced a new foreign exchange system ("SICAD II") which began operating on March 24, 2014. There are multiple legal mechanisms in Venezuela to exchange currency. As SICAD II represents the rate which better reflects the economics of Avon Venezuela's business activity, we concluded that we should utilize the SICAD II exchange rate to remeasure our Venezuelan operations as of March 31, 2014. As a result of the change to the SICAD II rate, which caused the recognition of a devaluation of approximately 88% compared to the official exchange rate we used previously, we recorded an after-tax loss of $42 ($54 in other expense, net and a benefit of $12 in income taxes) in the first quarter of 2014, primarily reflecting the write-down of monetary assets and liabilities. In addition, as a result of using the U.S. historic dollar cost basis of non-monetary assets, such as inventories, these assets continue to be remeasured at the applicable rate at the time of acquisition. As a result, we determined that an adjustment of $116 to cost of sales was needed to reflect certain non-monetary assets at their net realizable value, which was recorded in the first quarter of 2014. In addition, at March 31, 2014, we reviewed Avon Venezuela's long-lived assets to determine whether the carrying amount of the assets were recoverable, and determined that they were. As such, no impairment of Avon Venezuela's long-lived assets was required.
Effective February 13, 2013, the Venezuelan government devalued its currency by approximately 32% and as such we recorded a one-time,an after-tax loss of $51 ($34 in other expense, net and $17 in income taxes) in the first quarter of 2013, primarily reflecting the write-down of monetary assets and liabilities and deferred tax benefits. In addition, as a result of using the U.S. historic dollar cost basis of non-monetary assets, such as inventory,inventories, acquired prior to the devaluation, operating profit and net income during the ninethree months ending September 30,March 31, 2013 were negatively impacted.
New Accounting Standard Implemented
In February 2013, the Financial Accounting Standards Board ("FASB") issued ASU 2013-02, Reporting of Amounts Reclassified Out of Accumulated Other Comprehensive Income. ASU 2013-02 requires entities to report, either on the face of the income statement or in the notes, the effect of significant reclassifications out of accumulated other comprehensive income ("AOCI") on the respective line items in net income if the amount being reclassified is required under GAAP to be reclassified in its entirety to net income. For other amounts that are not required under GAAP to be reclassified in their entirety from AOCI to net income in the same reporting period, an entity is required to cross-reference other disclosures required under GAAP that provide additional detail about those amounts. See Note 7, Accumulated Other Comprehensive Income, for the required disclosures. ASU 2013-02 is effective as of January 1, 2013 for Avon and did not have a significant impact on our financial statements, other than presentation.

2. EARNINGS PER SHARE AND SHARE REPURCHASES
We compute earnings (loss)loss per share ("EPS") using the two-class method, which is an earningsa loss allocation formula that determines earningsloss per share for common stock and participating securities. Our participating securities are our grants of restricted stock and restricted stock units, which contain non-forfeitable rights to dividend equivalents. We compute basic EPS by dividing net incomeloss allocated to common shareholders by the weighted-average number of shares outstanding during the year.period. Diluted EPS is calculated to give effect to all potentially dilutive common shares that were outstanding during the period.

108


AVON PRODUCTS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(DollarsU.S. dollars in millions, except per share data)


 Three Months Ended Nine Months Ended Three Months Ended
 September 30, September 30, March 31,
(Shares in millions) 2013 2012 2013 2012 2014 2013
Numerator from continuing operations:            
(Loss) income from continuing operations, less amounts attributable to noncontrolling interests $(6.1) $35.2
 $63.6
 $126.3
Less: Loss (earnings) allocated to participating securities .1
 (.9) (.6) (2.8)
(Loss) income from continuing operations allocated to common shareholders (6.0) 34.3
 63.0
 123.5
Loss from continuing operations, less amounts attributable to noncontrolling interests $(168.3) $(12.6)
Less: Loss allocated to participating securities 2.0
 .1
Loss from continuing operations allocated to common shareholders (166.3) (12.5)
Numerator from discontinued operations:            
Earnings (loss) from discontinued operations $.6
 $(3.6) $(50.9) $(6.6)
Less: (Earnings) loss allocated to participating securities 
 (.6) .5
 (1.7)
Earnings (loss) allocated to common shareholders .6
 (4.2) (50.4) (8.3)
Loss from discontinued operations $
 $(1.1)
Less: Loss allocated to participating securities 
 
Loss allocated to common shareholders 
 (1.1)
Numerator attributable to Avon:            
Net (loss) income attributable to Avon $(5.5) $31.6
 $12.7
 $119.7
Less: Loss (earnings) allocated to participating securities .1
 (.8) (.1) (2.7)
(Loss) income allocated to common shareholders (5.4) 30.8
 12.6
 117.0
Net loss attributable to Avon $(168.3) $(13.7)
Less: Loss allocated to participating securities 2.0
 .1
Loss allocated to common shareholders (166.3) (13.6)
Denominator:            
Basic EPS weighted-average shares outstanding 433.5
 432.1
 433.3
 431.8
 434.1
 432.5
Diluted effect of assumed conversion of stock options 
 .4
 .9
 .7
 
 
Diluted EPS adjusted weighted-average shares outstanding 433.5
 432.5
 434.2
 432.5
 434.1
 432.5
(Loss) Earnings per Common Share from continuing operations:        
Loss per Common Share from continuing operations:    
Basic $(.01) $.08
 $.15
 $.29
 $(0.38) $(0.03)
Diluted $(.01) $.08
 $.15
 $.29
 $(0.38) $(0.03)
Loss per Common Share from discontinued operations:            
Basic $
 $(.01) $(.12) $(.02) $
 $
Diluted $
 $(.01) $(.12) $(.02) $
 $
(Loss) Earnings per Common Share attributable to Avon:        
Loss per Common Share attributable to Avon:    
Basic $(.01) $.07
 $.03
 $.27
 $(0.38) $(0.03)
Diluted $(.01) $.07
 $.03
 $.27
 $(0.38) $(0.03)
Amounts in the table above may not necessarily sum due to rounding.
At September 30,During the three months ended March 31, 2014 and 2013, and 2012, we did not include stock options to purchase 17.820.3 million shares and 22.120.7 million shares of Avon common stock, respectively, in the calculations of diluted EPS because the exercise prices of those options were greater than the average market price, and therefore, their inclusion would have been anti-dilutive. We also did not include stock options to purchase .9 million shares for the three months ended September 30, 2013, as we had a loss from continuing operations, net of tax and the inclusion of these shares would decrease the net loss per share. Since the inclusion of such shares would be anti-dilutive, these are excluded from the calculation. If we had income from continuing operations, net of tax, we would have included .7 million shares for the three months ended March 31, 2013, because the average market price was higher than the exercise prices of those options.
We purchased approximately .4.5 million shares of Avon common stock for $8.46.9 during the first ninethree months of 2013,2014, as compared to approximately .4 million shares of Avon common stock for $8.56.7 during the first ninethree months of 2012,2013, through acquisition of stock from employees in connection with tax payments upon vesting of restricted stock units and private transactions with a broker in connection with stock based obligations under our Deferred Compensation Plan.
3. DISCONTINUED OPERATIONS
On June 30, 2013, the Company entered into an agreement to sell its Silpada jewelry business (“Silpada”) for $85, plus an earn-out of up to $15 if Silpada achieves specific earnings targets over two years. Silpada was previously reported within our North America segment and has been classified within discontinued operations for all periods presented. The transaction closed on July 3, 2013. Proceeds from the sale were used for general corporate purposes, including the repayment of outstanding debt. The benefit associated with the earn-out will be recorded in discontinued operations only when it becomes realizable by Avon.


119


AVON PRODUCTS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(DollarsU.S. dollars in millions, except per share data)


In the second quarter of 2013, the Company recorded a pre-tax charge of $79 ($50 net of tax), reflecting the expected loss on sale, which represents the difference between the carrying value of the Silpada business and the expected proceeds.
Earlier this year, the Company disclosed that it was reviewing strategic alternatives for Silpada. In connection with this review, Avon ran a broad auction process that included potential financial and strategic buyers. The initial offers that were received through April of 2013 were lower than the carrying value of Silpada. At that time, we did not believe that these offers were representative of the underlying fair value of the Silpada business. In June 2013, the Company received final offers for the Silpada business that also were at a level below what previously had been expected as the fair value of the business. The Company decided to agree to the offer that emerged at the time as the highest bid, based in part on consideration of a) the timeline and investment required to return the business to historical levels of profitability and b) the deterioration of Silpada's business performance in the second quarter of 2013. The Company also considered that this divestiture would allow greater focus of time and resources on the core Avon business. This transaction was approved by the Board of Directors on June 26, 2013, subject to certain conditions which were satisfied on June 30, 2013.
Summarized financial information for discontinued operations is shown below:
  Three Months Ended September 30, Nine Months Ended September 30,
  2013 2012 2013 2012
Total revenue $2.2
 $40.3
 $54.5
 $108.8
Operating income (loss)(1)
 .9
 (4.6) (81.0) (8.1)
(1) Operating loss for the nine months ended September 30, 2013 includes a pre-tax charge of $79.0 recorded in the second quarter of 2013, reflecting the expected loss on sale, as well as an additional loss on sale of $.4 before tax recorded in the third quarter of 2013.
2012 Silpada Impairment Assessment
Silpada was acquired in July 2010. Silpada had historically generated positive cash flows and was expected to continue to generate positive cash flows; however, the expected cash flows of the business as of the date of our impairment analysis were not at a level sufficient to support the carrying value of the business. Since the acquisition in 2010, the Silpada business did not achieve our revenue, earnings and cash flows expectations primarily due to lower consumer spending, higher silver prices and increased competition. When compared to our initial projections for the business at the time of the acquisition, the future expectations for Silpada utilized in the 2011 and 2012 impairment analyses represented a significant decrease in the future cash flows that were expected to be generated by Silpada. This reduction in future expectations led to material impairments of $263 and $209 being recorded during the fourth quarters of 2011 and 2012, respectively.
Throughout the first nine months of 2012, Silpada continued to perform generally in line with our revenue and earnings forecast and there were no significant changes to our long-term outlook for the business, which was utilized in determining the estimated fair value in our 2011 impairment analysis. Our revenue and earnings forecast for 2012 had projected improvements to the trends (i.e., a reduction of the year-over-year revenue declines) in the latter portion of 2012. In 2012, in an effort to promote sales and grow the business, we made changes to certain members of the Silpada management team, including bringing in personnel who had previously managed other Avon businesses. Among the initiatives implemented by the new Silpada management team was a recruiting incentive program which we had believed would benefit our Representative counts and Representative productivity primarily in the latter portion of 2012, and in turn improve the performance of the business. While we saw improvement in our Representative additions, the recruiting incentive program did not result in the expected Representative productivity.
In the fourth quarter of 2012, which is generally the quarter with the largest dollar value of revenue for the Silpada business, it became apparent that we would not achieve our forecasted revenue and earnings for 2012, partially due to the recruiting incentive program not driving the expected Representative productivity, and as a result, Silpada experienced weaker than expected performance in the fourth quarter of 2012. The revenue performance in the fourth quarter of 2012 was approximately 19% less than the estimates utilized in our 2011 impairment analysis. Based on these continued trends, in the latter part of the fourth quarter of 2012, in conjunction with the 2013 planning process and the early stages of our evaluation of strategic alternatives for the business, we lowered our long-term revenue and earnings projections for Silpada in our discounted cash flow (“DCF”) model to reflect a more moderate recovery of the business. The more moderate recovery of the business was believed to be appropriate due to the lack of sales momentum in the business and the continued inability of Silpada to achieve our financial performance expectations.

12


AVON PRODUCTS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(Dollars in millions, except per share data)


The decline in the fair values of the Silpada reporting unit, the trademark, and the customer relationships was primarily driven by the reduction in the forecasted long-term growth rates and cash flows used to estimate fair value. The lower than expected results for fiscal year 2012 served as the baseline for the long-term projections of the business. Fiscal year 2012 revenue for Silpada was approximately 10% less than the estimates utilized in our 2011 impairment analysis and 19% less than fiscal year 2011 results. We forecasted revenue and the resulting cash flows over ten years using a DCF model which included a terminal value at the end of the projection period.
  Three Months Ended March 31,
  2013
Total revenue $27.6
Operating loss (1.9)

4. INVENTORIES
Components of Inventories September 30, 2013 December 31, 2012 March 31, 2014 December 31, 2013
Raw materials $365.4
 $393.4
 $267.5
 $272.9
Finished goods 834.6
 707.7
 677.3
 694.8
Total $1,200.0
 $1,101.1
 $944.8
 $967.7
5. EMPLOYEE BENEFIT PLANS
 
 Three Months Ended September 30, Three Months Ended March 31,
 Pension Benefits     Pension Benefits    
Net Periodic Benefit Costs U.S. Plans Non-U.S. Plans Postretirement Benefits U.S. Plans Non-U.S. Plans Postretirement Benefits
 2013 2012 2013 2012 2013 2012 2014 2013 2014 2013 2014 2013
Service cost $3.4
 $3.8
 $2.3
 $4.5
 $.5
 $.5
 $3.4
 $5.0
 $2.4
 $4.8
 $.3
 $.5
Interest cost 7.0
 7.4
 9.2
 10.0
 1.2
 1.4
 6.7
 6.6
 9.6
 9.1
 1.3
 1.4
Expected return on plan assets (9.4) (9.0) (10.2) (9.6) 
 
 (8.4) (9.4) (10.9) (9.8) 
 
Amortization of prior service credit (.1) (.1) 
 (.3) (1.2) (3.3) (.1) (.1) 
 (.3) (1.1) (1.2)
Amortization of net actuarial losses 12.0
 10.9
 2.7
 4.4
 .6
 1.0
 10.7
 11.3
 2.3
 4.6
 .5
 .8
Curtailments 
 
 
 (.7) (1.8) 
Net periodic benefit costs $12.9
 $13.0
 $4.0
 $8.3
 $(.7) $(.4) $12.3
 $13.4
 $3.4
 $8.4
 $1.0
 $1.5
  Nine Months Ended September 30,
  Pension Benefits    
Net Periodic Benefit Costs U.S. Plans Non-U.S. Plans Postretirement Benefits
  2013 2012 2013 2012 2013 2012
Service cost $11.8
 $11.3
 $9.9
 $13.5
 $1.5
 $1.5
Interest cost 20.6
 22.2
 27.3
 29.5
 3.7
 4.3
Expected return on plan assets (28.2) (27.0) (30.1) (29.2) 
 
Amortization of prior service credit (.3) (.2) (.3) (1.1) (3.6) (9.9)
Amortization of net actuarial losses 35.3
 32.8
 10.0
 13.2
 2.0
 3.0
Curtailments 
 
 (7.5) (.7) (1.8) (1.0)
Net periodic benefit costs $39.2
 $39.1
 $9.3
 $25.2
 $1.8
 $(2.1)
The non-U.S. pension curtailment gain recognized in 2013 is due to the decision to freeze our defined benefit pension plan in the United Kingdom. The postretirement benefits curtailment gain recognized in 2013 is due to the closure of the Atlanta distribution center in the U.S.
As of September 30, 2013March 31, 2014, we made approximately $4011 and $657 of contributions to the U.S. and non-U.S. pension and postretirement benefit plans, respectively. During the remainder of 2013,2014, we anticipate contributing approximately $1539 to $2044 and $023 to $528 to fund our U.S. and non-U.S. pension and postretirement benefit plans, respectively.
In an effort to reduce our pension benefit obligations, in March 2014, we offered former employees who are vested and participate in the U.S. pension plan the option to receive a one-time lump sum payment that would fully settle our pension plan obligation to those participants. The contributionselection period for this voluntary offer is expected to end during the second quarter of 2014. The payments are expected to be made asin June 2014 and will be funded from our plan assets.
If we assume an acceptance rate of September 30, 201345% by participants associated with the offer, we estimate that we would record a settlement charge of approximately $50, primarily in the second quarter of 2014. The actual amount of the settlement charge will be dependent upon the number of participants accepting the offer and other factors contributing to the non-U.S. pension and postretirement plans include $25 as a resultremeasurement of our decision to freeze our defined benefitthe U.S. pension plan inassets and obligations, including the United Kingdom. All future pension benefits in the United Kingdom will now accruediscount rate and actual return on a defined

13


AVON PRODUCTS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(Dollars in millions, except per share data)


contribution basis rather than on a defined benefit basis. Our funding requirements may be impacted by regulations or interpretations thereof.plan assets.

6. CONTINGENCIES
FCPA Investigations
As previously reported, we have engaged outside counsel to conduct an internal investigation and compliance reviews focused on compliance with the Foreign Corrupt Practices Act ("FCPA") and related U.S. and foreign laws in China and additional countries. The internal investigation, which has been conducted under the oversight of our Audit Committee, began in June 2008. As previously reported in July 2009, in connection with the internal investigation, we commenced compliance reviews regarding the FCPA and related U.S. and foreign laws in additional countries in order to evaluate our compliance efforts. We have conducted these compliance reviews in a number of countries selected to represent each of the Company's international geographic segments. The internal investigation and compliance reviews have focused on reviewing certain expenses and books

10


AVON PRODUCTS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(U.S. dollars in millions, except per share data)


and records processes, including, but not limited to, travel, entertainment, gifts, use of third-party vendors and consultants and related due diligence, joint ventures and acquisitions, and payments to third-party agents and others, in connection with our business dealings, directly or indirectly, with foreign governments and their employees. The internal investigation and compliance reviews of these matters are substantially complete. In connection with the internal investigation and compliance reviews, certain personnel actions, including termination of employment of certain senior members of management, have been taken, and additional personnel actions may be taken in the future. In connection with the internal investigation and compliance reviews, we continue to enhance our ethics and compliance program, including our policies and procedures, FCPA compliance-related training, FCPA third-party due diligence program and other compliance-related resources.
As previously reported in October 2008, we voluntarily contacted the United States Securities and Exchange Commission ("SEC" and "Commission") and the United States Department of Justice ("DOJ") to advise both agencies of our internal investigation. We have cooperated and continue to cooperate with investigations of these matters by the SEC and the DOJ. We have, among other things, signed tolling agreements, responded to inquiries, translated and produced documents, assisted with interviews, and provided information on our internal investigation and compliance reviews, personnel actions taken and steps taken to enhance our ethics and compliance program. We also have made factual presentations which are now substantially complete.
As previously reported, we have been engaged in August 2012, we are in discussionssettlement negotiations with the SEC and the DOJ regarding resolving the government investigations. Our factual presentations as part of these discussions are substantially complete. As previously reported in our Quarterly Report on Form 10-Q for the period ending June 30, 2013, we made an offer of settlement to the DOJ and the SEC in June 2013 that, among other terms, would have included payment of monetary penalties of approximately $12. Although our offer was rejected by the DOJ and the staff of the SEC we accruedwith respect to these matters. We have now reached an understanding with respect to terms of settlement with each of the amount of our offer in the second quarter of 2013.
In September 2013,DOJ and the staff of the SEC proposedSEC. Based on these understandings, the Company would, among other things: pay aggregate fines, disgorgement and prejudgment interest of $135 with respect to alleged violations of the books and records and internal control provisions of the FCPA, with $68 payable to the DOJ and $67 payable to the SEC; enter into a deferred prosecution agreement (“DPA”) with the DOJ under which the DOJ would defer criminal prosecution of the Company for a period of three years in connection with alleged violations of the books and records and internal control provisions of the FCPA; agree to have a compliance monitor which, with the approval of the government, can be replaced after 18 months by the Company's agreement to undertake self-monitoring and reporting obligations for an additional 18 months. If the Company remains in compliance with the DPA during its term, the charges against the Company would be dismissed with prejudice. In addition, as part of any settlement with the DOJ, a subsidiary of Avon operating in China would enter a guilty plea in connection with alleged violations of the books and records provision of the FCPA. The expected terms of potential settlement that included monetary penaltiesdo not require any change to our historical financial statements.
Final resolution of a magnitude significantly greater thanthese matters is subject to preparation and negotiation of documentation satisfactory to all the parties, including approval by our earlier offer. We disagree withboard of directors and, in the case of the SEC, staff's assumptions and the methodology used in its calculations and believe that monetary penalties at the level proposedauthorization by the Commission; court approval of the SEC staff are not warranted.settlement; and court approval of the DPA and acceptance of the expected guilty plea by an Avon subsidiary operating in China. We anticipatecan provide no assurances that satisfactory final agreements will be reached, that authorization by the Commission or the court approvals will be obtained or that the DOJ alsocourt will propose terms of potential settlement, although they have not yet done so and we are unableaccept the guilty plea or with respect to predict the timing or terms of any such proposal. agreements, authorization, and approvals and acceptance.
The Company recorded an additional accrual of $46 during the first quarter of 2014 with respect to these matters, bringing the total liability accrued at March 31, 2014 to $135.
If we do not reach final settlements on the DOJ’s offer is comparable to the SEC’s offer andexpected terms or if the Company were tonecessary approvals do not occur, either we may enter into settlementsfurther discussions with the SEC andDOJ and/or the DOJ at such levels, we believe that the Company’s earnings, cash flows, liquidity, financial condition and ongoing business would be materially adversely impacted.
Although we are workingSEC to resolve the government investigations through settlement, our discussions are at early stagesmatters under investigation on different terms and at this pointconditions or we do not know if those efforts will be successful and, if they are, whatmay litigate the matters. We cannot predict the timing or terms of any such settlements would be. Wefurther discussions and we expect any such alternative settlements willwould include civil and/or criminal fines and penalties and may also include non-monetary remedies, such as oversight requirements and additional remediation and compliance requirements. We may be required to incur significant future costs to comply with the non-monetary terms of any settlements with the SEC and the DOJ. If we are able to reach settlements with the SEC and the DOJ, the Company believes that such settlements are likely to include monetary penalties that would be material to its earnings and cash flows in the relevant fiscal period and could, depending on the amounts of the settlements, materially adversely impact the Company’s liquidity, financial condition and ongoing business.
There can be no assurance that our efforts to reach settlements with the government will be successful. If we do not reach settlements with the SECDOJ and/or the DOJ,SEC, or if the necessary approvals do not occur, we cannot predict the outcome of any subsequent litigation with the government, but such litigation could have a material adverse effect on our earnings, cash flow, liquidity, financial condition and ongoing business.
We have not recorded an additional accrual beyond the amount recorded in the second quarter of 2013 because at this time, in light of the early stages of our discussions of possible settlement terms with the government, the magnitude of the difference between our offer and the amount proposed by the SEC and the absence of a proposal from the DOJ, and our inability to predict

14


AVON PRODUCTS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(Dollars in millions, except per share data)


whether we will be able to reach settlements with the government, we cannot reasonably estimate the amount of additional loss above the amount accrued to date.effect.
Until these matters are resolved, either through settlement or litigation, we expect to continue to incur costs, primarily professional fees and expenses, which may be significant, in connection with the government investigations. If the currently-contemplated settlements are approved, we will incur ongoing costs related to the compliance monitor and self-monitoring and reporting obligations. Furthermore, under certain circumstances, we may also be required to advance and/or reimburse significant professional fees and expenses to certain current and former Company employees in connection with these matters.
Litigation Matters
In July and August 2010, derivative actions were filed in state court against certain present or former officers and/or directors of the Company (Carol J. Parker, derivatively on behalf of Avon Products, Inc. v. W. Don Cornwell, et al. and Avon Products, Inc.

11


AVON PRODUCTS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(U.S. dollars in millions, except per share data)


as nominal defendant (filed in the New York Supreme Court, Nassau County, Index No. 600570/2010); Lynne Schwartz, derivatively on behalf of Avon Products, Inc. v. Andrea Jung, et al. and Avon Products, Inc. as nominal defendant (filed in the New York Supreme Court, New York County, Index No. 651304/2010)). TheseOn November 22, 2013, a derivative action was filed in federal court against certain present or former officers and/or directors of the Company (Sylvia Pritika, derivatively on behalf of Avon Products, Inc. v. Ann S. Moore, et al. and Avon Products, Inc. as nominal defendant (filed in the United States District Court for the Southern District of New York, No. 13-CV-8369)). The claims asserted in one or more of these actions allegeinclude alleged breach of fiduciary duty, abuse of control, waste of corporate assets, and in one complaint, unjust enrichment, relating to the Company's compliance with the FCPA, including the adequacy of the Company's internal controls. The relief sought against the individual defendants in one or bothmore of these derivative complaints includesactions include certain declaratory and equitable relief, restitution, damages, exemplary damages and interest. The Company is a nominal defendant, and no relief is sought against the Company itself. In the Parker case, plaintiff has agreed that defendants' time to file an answer, motion to dismiss or other response is adjourned until plaintiff files an amended pleading. In Schwartz, the parties have agreed to defer the filing ofa stipulated schedule for plaintiff to file an amended complaint and the defendants' response thereto until the parties submitfor defendants to file a further stipulation addressing the scheduling of proceedings. On May 14, 2012, County of York Retirement Plan ("County of York")motion to dismiss. In - Pritikawhich had been a plaintiff in a previously-filed but now discontinued derivative action - filed a complaint against the Company seeking enforcement of its demands for the inspection of certain of the Company's books and records (County of York Retirement Plan v. Avon Products, Inc., New York Supreme Court, New York County, Index No. 651673/2012). On July 10, 2012, the Company defendants moved to dismiss County of York's complaint.the complaint on March 7, 2014. We are unable to predict the outcome of these matters.
On July 6, 2011, a purported shareholder's class action complaint (City of Brockton Retirement System v. Avon Products, Inc., et al., No. 11-CIV-4665) was filed in the United States District Court for the Southern District of New York against certain present or former officers and/or directors of the Company. On September 29, 2011, the Court appointed LBBW Asset Management Investmentgesellschaft mbH and SGSS Deutschland Kapitalanlagegesellschaft mbH as lead plaintiffs and Motley Rice LLC as lead counsel. Lead plaintiffs have filed an amended complaint on behalf of a purported class consisting of all persons or entities who purchased or otherwise acquired shares of Avon's common stock from July 31, 2006 through and including October 26, 2011. The amended complaint names the Company and two individual defendants and asserts violations of Sections 10(b) and 20(a) of the Exchange Act based on allegedly false or misleading statements and omissions with respect to, among other things, the Company's compliance with the FCPA, including the adequacy of the Company's internal controls. Plaintiffs seek compensatory damages as well as injunctive relief. Defendants moved to dismiss the amended complaint on June 14, 2012. We are unable to predict the outcome of this matter. However, it is reasonably possible that we may incur a loss in connection with this matter. We are unable to reasonably estimate the amount or range of such reasonably possible loss.
Under some circumstances, any losses incurred in connection with adverse outcomes in the litigation matters described above could be material.
Brazilian Tax Matters
In 2002, our Brazilian subsidiary received an excise tax (IPI) assessment from the Brazilian tax authorities for alleged tax deficiencies during the years 1997-1998. In December 2012, additional assessments were received for the year 2008 with respect to excise tax (IPI) and taxes charged on gross receipts (PIS and COFINS), totaling approximately $371374, $5655 and $257259 each, including penalties and accrued interest, at the exchange rate on September 30, 2013March 31, 2014. The 2002 and the 2012 assessments assert that the establishment in 1995 of separate manufacturing and distribution companies in that countryBrazil was done without a valid business purpose and that Avon Brazil did not observe minimum pricing rules to define the taxable basis of excise tax. The structure adopted in 1995 is comparable to that used by many other companies in Brazil. We believe that our Brazilian corporate structure is appropriate, both operationally and legally, and that the 2002 and 2012 assessments are unfounded.
These matters are being vigorously contested. In January 2013, we filed a protest seeking a first administrative level review with respect to the 2012 assessments. In July 2013, the 2012 IPI assessment was upheld at the first administrative level and we have appealed this decision to the second administrative level. In October 2013, the 2012 PIS and COFINS assessments were canceled in our favor by the first administrative level. This decision will bewas subject to a mandatory appeal to the second administrative level by the Brazilian tax authorities. In March 2014, the second administrative level rendered a favorable decision in regard to the 2012 PIS and COFINS assessments resulting in the dismissal of these assessments, totaling approximately $55 and $259, respectively, including penalties and accrued interest, at the exchange rate on March 31, 2014, although the Brazilian tax authorities can appeal this decision. In October 2010, the 2002 assessment was upheld at the first administrative

15


AVON PRODUCTS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(Dollars in millions, except per share data)


level at an amount reduced to approximately $29 from approximately $70, including penalties and accrued interest, at the exchange rate on September 30, 2013March 31, 2014. We have appealed this decision to the second administrative level.
In the event that the 2002 or 2012 assessments are upheld at the second as well as the third and last administrative level, it may be necessary for us to provide security to pursue further appeals, which, depending on the circumstances, may result in a charge to earnings. It is not possible to reasonably estimate the amount or range of potential loss that we could incur related to the 2002 and 2012 assessments or any additional assessments that may be issued for subsequent periods (tax years up through 2007 are closed by statute). However, other similar excise tax (IPI) assessments involving different periods (1998-2001) have been canceled and officially

12


AVON PRODUCTS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(U.S. dollars in millions, except per share data)


closed in our favor by the second administrative level, and management believes that the likelihood that the 2002 and 2012 assessments will be upheld is remote.
Other Matters
Various other lawsuits and claims, arising in the ordinary course of business or related to businesses previously sold, are pending or threatened against Avon. In management's opinion, based on its review of the information available at this time, the total cost of resolving such other contingencies at September 30, 2013March 31, 2014, is not expected to have a material adverse effect on our consolidated financial position, results of operations or cash flows.
7. ACCUMULATED OTHER COMPREHENSIVE INCOME
The tables below present the changes in AOCIaccumulated other comprehensive loss ("AOCI") by component and the reclassifications out of AOCI for the three and nine months ended September 30,March 31, 2014 and 2013:
Three Months Ended September 30, 2013: Foreign Currency Translation Adjustments Cash Flow Hedges Net Investment Hedges Pension and Postretirement Benefits Total
Balance at June 30, 2013 $(448.7) $(5.7) $(4.3) $(518.3) $(977.0)
Other comprehensive income other than reclassifications 23.4
 
 
 
 23.4
Reclassifications into earnings:          
Derivative losses on cash flow hedges, net of tax of $.2(1)
 
 .3
 
 
 .3
Adjustments of and amortization of net actuarial loss, prior service cost, and transition obligation, net of tax of $(1.5)(2)
 
 
 
 (6.0) (6.0)
Total reclassifications into earnings 
 .3
 
 (6.0) (5.7)
Balance at September 30, 2013 $(425.3) $(5.4) $(4.3) $(524.3) $(959.3)
Three Months Ended March 31, 2014: Foreign Currency Translation Adjustments Cash Flow Hedges Net Investment Hedges Pension and Postretirement Benefits Total
Balance at December 31, 2013 $(429.3) $(5.1) $(4.3) $(431.7) $(870.4)
Other comprehensive loss other than reclassifications (9.0) 
 
 
 (9.0)
Reclassifications into earnings:          
Derivative losses on cash flow hedges, net of tax of $.2(1)
 
 .3
 
 
 .3
Adjustments of and amortization of net actuarial loss and prior service cost, net of tax of $4.1(2)
 
 
 
 8.0
 8.0
Total reclassifications into earnings 
 .3
 
 8.0
 8.3
Balance at March 31, 2014 $(438.3) $(4.8) $(4.3) $(423.7) $(871.1)
Nine Months Ended September 30, 2013: Foreign Currency Translation Adjustments Cash Flow Hedges Net Investment Hedges Pension and Postretirement Benefits Total
Three Months Ended March 31, 2013: Foreign Currency Translation Adjustments Cash Flow Hedges Net Investment Hedges Pension and Postretirement Benefits Total
Balance at December 31, 2012 $(317.6) $(6.8) $(4.3) $(548.0) $(876.7) $(317.6) $(6.8) $(4.3) $(548.0) $(876.7)
Other comprehensive loss other than reclassifications (107.7) 
 
 
 (107.7) (23.4) 
 
 
 (23.4)
Reclassifications into earnings:                    
Derivative losses on cash flow hedges, net of tax of $.8(1)
 
 1.4
 
 
 1.4
Adjustments of and amortization of net actuarial loss, prior service cost, and transition obligation, net of tax of $10.6(2)
 
 
 
 23.7
 23.7
Derivative losses on cash flow hedges, net of tax of $.4(1)
 
 .8
 
 
 .8
Adjustments of and amortization of net actuarial loss and prior service cost, net of tax of $5.0(2)
 
 
 
 10.1
 10.1
Total reclassifications into earnings 
 1.4
 
 23.7
 25.1
 
 .8
 
 10.1
 10.9
Balance at September 30, 2013 $(425.3) $(5.4) $(4.3) $(524.3) $(959.3)
Balance at March 31, 2013 $(341.0) $(6.0) $(4.3) $(537.9) $(889.2)
(1) Gross amount reclassified to interest expense, and related taxes reclassified to income taxes.
(2) Gross amount reclassified to pension and postretirement expense, within selling, general & administrative expenses, and related taxes reclassified to income taxes.


1613


AVON PRODUCTS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(DollarsU.S. dollars in millions, except per share data)



8. SEGMENT INFORMATION
In the second quarter of 2013, Silpada was classified within discontinued operations. See Note 3, Discontinued Operations for further details. Accordingly, all amounts exclude the results of Silpada for all periods presented.
Summarized financial information concerning our reportable segments was as follows:
Three Months Ended September 30,Three Months Ended March 31,
2013 20122014 2013
Revenue 
Operating
Profit (Loss)
 Revenue 
Operating
Profit (Loss)
Revenue 
Operating
(Loss) Profit
 Revenue 
Operating
Profit (Loss)
Latin America$1,207.7
 $121.7
 $1,270.9
 $142.2
$1,066.7
 $(43.4) $1,144.4
 $101.4
Europe, Middle East & Africa619.2
 61.4
 620.7
 53.6
654.8
 67.4
 733.1
 111.4
North America328.6
 (32.7) 403.3
 (8.8)295.7
 (8.5) 378.5
 (9.3)
Asia Pacific167.4
 (39.7) 215.7
 (30.2)166.4
 7.7
 200.0
 11.1
Total from operations$2,322.9
 $110.7
 $2,510.6
 $156.8
$2,183.6
 $23.2
 $2,456.0
 $214.6
Global and other
 (42.5) 
 (46.2)
 (74.1) 
 (40.6)
Total$2,322.9
 $68.2
 $2,510.6
 $110.6
$2,183.6
 $(50.9) $2,456.0
 $174.0
 Nine Months Ended September 30,
 2013 2012
 Revenue 
Operating
Profit (Loss)
 Revenue 
Operating
Profit (Loss)
Latin America$3,604.2
 $370.9
 $3,663.2
 $307.9
Europe, Middle East & Africa2,030.7
 276.9
 2,008.4
 181.4
North America1,087.4
 (53.5) 1,281.8
 (5.4)
Asia Pacific565.5
 (12.2) 655.8
 (3.7)
Total from operations$7,287.8
 $582.1
 $7,609.2
 $480.2
Global and other
 (137.7) 
 (168.0)
Total$7,287.8
 $444.4
 $7,609.2
 $312.2
Our consolidated net sales by classes of principal products were as follows:
 Three Months Ended September 30, Nine Months Ended September 30,
 2013 2012 2013 2012
Beauty(1)
$1,660.0
 $1,820.4
 $5,215.7
 $5,533.5
Fashion(2)
362.7
 407.0
 1,182.3
 1,255.1
Home(3)
242.6
 245.3
 741.2
 703.5
Net sales$2,265.3
 $2,472.7
 $7,139.2
 $7,492.1
Other revenue(4)
57.6
 37.9
 148.6
 117.1
Total revenue$2,322.9
 $2,510.6
 $7,287.8
 $7,609.2
 Three Months Ended March 31,
 2014 2013
Beauty:   
Skincare*$644.9
 $749.7
Fragrance513.2
 563.4
Color401.2
 455.1
Total Beauty1,559.3
 1,768.2
Fashion & Home:   
Fashion(1)
344.4
 404.9
Home(2)
238.0
 234.0
Total Fashion & Home582.4
 638.9
Net sales$2,141.7
 $2,407.1
Other revenue(3)
41.9
 48.9
Total revenue$2,183.6
 $2,456.0
 
(1)
Beauty includes color cosmetics, fragrances, skincare and personal care.
(2)Fashion includes jewelry, watches, apparel, footwear, accessories and children’s products.
(3)(2)Home includes gift and decorative products, housewares, entertainment and leisure products, children's products and nutritional products.
(4)
(3)
Other revenue primarily includes shipping and handling and order processing fees billed to Representatives.
*Skincare now includes the category formerly known as personal care.

9. SUPPLEMENTAL BALANCE SHEET INFORMATION
At March 31, 2014 and December 31, 2013, prepaid expenses and other included the following:
Components of Prepaid Expenses and Other March 31, 2014 December 31, 2013
Deferred tax assets $245.6
 $233.6
Prepaid taxes and tax refunds receivable 140.7
 145.9
Prepaid brochure costs, paper, and other literature 82.2
 95.7
Receivables other than trade 73.0
 86.6
Short-term investments 30.0
 31.7
Other 117.6
 95.8
Prepaid expenses and other $689.1
 $689.3

1714


AVON PRODUCTS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(DollarsU.S. dollars in millions, except per share data)



9. SUPPLEMENTAL BALANCE SHEET INFORMATION
At September 30, 2013March 31, 2014 and December 31, 2012, prepaid expenses and other included the following:
Components of Prepaid Expenses and Other September 30, 2013 December 31, 2012
Deferred tax assets $237.0
 $273.5
Prepaid taxes and tax refunds receivable 150.0
 141.1
Prepaid brochure costs, paper, and other literature 107.0
 111.8
Receivables other than trade 90.2
 131.6
Short-term investments 34.2
 16.5
Healthcare trust assets 7.6
 26.9
Interest-rate swap agreements, including interest (Notes 12 and 13) 
 19.5
Other 107.5
 106.1
Prepaid expenses and other $733.5
 $827.0
At September 30, 2013 and December 31, 2012, other assets included the following: 
Components of Other Assets September 30, 2013 December 31, 2012 March 31, 2014 December 31, 2013
Deferred tax assets $922.0
 $826.9
 $939.6
 $944.7
Long-term receivables 177.5
 168.0
Capitalized software 244.0
 235.4
 121.5
 122.9
Long-term receivables 159.2
 174.9
Investments 33.4
 44.5
 33.3
 33.8
Interest-rate swap agreements (Notes 12 and 13) 
 94.8
Tooling 32.8
 37.9
Other 35.8
 31.4
 36.5
 34.5
Other assets $1,394.4
 $1,407.9
 $1,341.2
 $1,341.8


10. RESTRUCTURING INITIATIVES
$400M Cost Savings Initiative
In 2012, we announced a cost savings initiative (the "$400M Cost Savings Initiative") in an effort to stabilize the business and return Avon to sustainable growth, which is expected to be achieved through restructuring actions as well as other cost-savings strategies that will not result in restructuring charges. The $400M Cost Savings Initiative is designed to reduce our operating expenses as a percentage of total revenue to help us achieve a targeted low double-digit operating margin by 2016. The restructuring actions under the $400M Cost Savings Initiative primarily consist of global headcount reductions and related actions, as well as the restructuring or closure of certain smaller, under-performing markets, including our exit from the South Korea, Vietnam, and Republic of Ireland and Bolivia markets. Other costs to implement these restructuring initiatives consist primarily of professional service fees and accelerated depreciation, and also include professional service fees associated with our North America business. The professional service fees associated with the North America business are contingent upon the achievement of operating profit targets. These fees are recognized over the period that the services are provided and are based upon our estimate of the total amount expected to be paid, which may change based on actual results.
As a result of the actions approved to-date, we have recorded total costs to implement these restructuring initiatives of $80.1141.2 before taxes, of which $29.422.1 before taxes was recorded in the first ninethree months of 2013.2014. For the actions approved to-date, we expect our total costs to implement restructuring to be in the range of $100180 to $110200 before taxes. The additional charges not yet incurred associated with the actions approved to-date of approximately $2040 to $3060 before taxes are expected to be recorded primarily in 2013.2014. At this time we are unable to quantify the total costs to implement these restructuring initiatives that will be incurred through the time the initiative is fully implemented. In connection with the restructuring actions approved to-date associated with the $400M Cost Savings Initiative, we expect to realize annualized savings of approximately $125190 to $200 (both before taxes.taxes). For market closures, the annualized savings represent the foregone selling, general and administrative expenses as a result of no longer operating in the respective markets. For actions that did not result in the closure of a market, the annualized savings represent the net reduction of expenses that will no longer be incurred by Avon. The annualized savings do not incorporate the impact of the decline in revenue associated with these actions (including market closures), which is not expected to be material.

18Restructuring Charges – Three Months Ended March 31, 2014


AVON PRODUCTS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(Dollars in millions, except per share data)


During the three and nine months ended September 30, 2013,March 31, 2014, we recorded costs to implement of $.622.1 and $29.4, respectively, related to the $400M Cost Savings Initiative, and the costs consisted of the following:
net benefit of $1.9 and net charge of $14.614.9, respectively, primarily for employee-related costs, includingprimarily severance and pension and postretirement benefits;
implementation costs of $4.5 primarily for professional service fees associated with our North America business;
accelerated depreciation of $1.4 associated with the closure and rationalization of certain facilities; and
contract termination and other charges of $.21.3 and $4.1, respectively, primarily related to the costs associated with our exit from the Republic of Ireland market;Service Model Transformation ("SMT") facility.
Total costs to implement of $22.1 were recorded in selling, general and administrative expenses in the Consolidated Statements of Income for the three months ended March 31, 2014. The majority of cash payments, if applicable, associated with these charges are expected to be made during 2014.

15


AVON PRODUCTS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(U.S. dollars in millions, except per share data)


Restructuring Charges – Three Months Ended March 31, 2013
During the three months ended March 31, 2013, we recorded costs to implement of $20.3 related to the $400M Cost Savings Initiative, and the costs consisted of the following:
net charge of $13.3 primarily for employee-related costs, including severance benefits;
accelerated depreciation of $1.7 and $13.5, respectively,$6.9 associated with the closure and rationalization of certain facilities;
net benefit of $3.5 due to accumulated foreign currency translation adjustments in the second quarter of 2013 primarily associated with our exit from the Vietnam market;
implementation costs of $.6 and $1.4, respectively,$.4 for professional service fees; and
net benefit of $.7$.3 due to inventory adjustments inadjustments.
Of the first and second quarters of 2013.
For the three months ended September 30, 2013 total costs to implement, were recorded in selling, general and administrative expenses. For the nine months ended September 30, 2013, $30.1 of the total costs to implement$20.6 was recorded in selling, general and administrative expenses and a net benefit of $.7$.3 was recorded in cost of sales. The majoritysales for the three months ended March 31, 2013, in the Consolidated Statements of cash payments associated with these charges are expected to be made during 2013.Income.
The liability balance for the $400M Cost Savings Initiative as of September 30, 2013March 31, 2014 is as follows:
  
Employee-
Related
Costs
 Inventory/ Asset Write-offs Currency Translation Adjustment Write-offs Contract Terminations/Other Total
Balance at December 31, 2012 $41.3
 $
 $
 $1.7
 $43.0
2013 charges 16.4
 .1
 (3.5) 4.6
 17.6
Adjustments (1.8) (.8) 
 (.5) (3.1)
Cash payments (39.1) 
 
 (4.6) (43.7)
Non-cash write-offs 1.8
 .7
 3.5
 
 6.0
Foreign exchange .1
 
 
 
 .1
Balance at September 30, 2013 $18.7
 $
 $
 $1.2
 $19.9
Non-cash write-offs associated with employee-related costs are the result of settlements and curtailment for pension and postretirement benefits plans due to the initiatives implemented.
  
Employee-
Related
Costs
 Contract Terminations/Other Total
Balance at December 31, 2013 $46.7
 $1.8
 $48.5
2014 charges 17.7
 1.3
 19.0
Adjustments (2.8) 
 (2.8)
Cash payments (18.7) (.2) (18.9)
Foreign exchange (.6) 
 (.6)
Balance at March 31, 2014 $42.3
 $2.9
 $45.2
The following table presents the restructuring charges incurred to-date, net of adjustments, under our $400M Cost Savings Initiative, along with the estimated charges expected to be incurred on approved initiatives under the plan:
 
Employee-
Related
Costs
 
Inventory/Asset
Write-offs
 
Currency
Translation
Adjustment
Write-offs
 
Contract
Terminations/Other
 Total 
Employee-
Related
Costs
 
Inventory/Asset
Write-offs
 
Currency
Translation
Adjustment
Write-offs
 
Contract
Terminations/Other
 Total
Charges incurred to date $59.8
 $.7
 $(3.5) $6.0
 $63.0
 $110.5
 $.7
 $(3.5) $8.0
 $115.7
Estimated charges to be incurred on approved initiatives 3.5
 
 6.0
 8.3
 17.8
 .8
 
 3.7
 7.2
 11.7
Total expected charges on approved initiatives $63.3
 $.7
 $2.5
 $14.3
 $80.8
 $111.3
 $.7
 $.2
 $15.2
 $127.4

19


AVON PRODUCTS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(Dollars in millions, except per share data)


The charges, net of adjustments, of initiatives under the $400M Cost Savings Initiative by reportable business segment were as follows:
 
Latin
America
 Europe, Middle East & Africa 
North
America
 
Asia
Pacific
 Corporate Total 
Latin
America
 Europe, Middle East & Africa 
North
America
 
Asia
Pacific
 Corporate Total
2012 $12.9
 $1.1
 $18.0
 $12.9
 $3.6
 $48.5
 $12.9
 $1.1
 $18.0
 $12.9
 $3.6
 $48.5
First quarter 2013 (1.1) 9.0
 1.5
 1.5
 2.1
 13.0
Second quarter 2013 3.8
 3.4
 (.1) (3.9) 
 3.2
Third quarter 2013 1.7
 (.3) (3.1) .1
 (.1) (1.7)
2013 11.1
 15.6
 5.3
 1.3
 17.7
 51.0
First quarter 2014 13.8
 2.0
 .7
 .3
 (.6) 16.2
Charges incurred to date 17.3
 13.2
 16.3
 10.6
 5.6
 63.0
 37.8
 18.7
 24.0
 14.5
 20.7
 115.7
Estimated charges to be incurred on approved initiatives 3.3
 14.3
 .2
 
 
 17.8
 1.0
 9.8
 
 .1
 .8
 11.7
Total expected charges on approved initiatives $20.6
 $27.5
 $16.5
 $10.6
 $5.6
 $80.8
 $38.8
 $28.5
 $24.0
 $14.6
 $21.5
 $127.4
As noted previously, for the initiatives approved to date,to-date, we expect to record total costs to implement restructuring in the range of $100180 to $110200 before taxes under the $400M Cost Savings Initiative. The amounts shown in the tables above as charges recorded to dateto-date relate to initiatives that have been approved and recorded in the financial statements as the costs are probable and estimable. The amounts shown in the tables above as total expected charges on approved initiatives represent charges recorded to dateto-date plus charges yet to be recorded for approved initiatives as the relevant accounting criteria for recording an expense have not yet been met. In addition to the charges included in the tables above, we have incurred and will incur other costs to implement restructuring initiatives such as other professional servicesservice fees and accelerated depreciation.

16


AVON PRODUCTS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(U.S. dollars in millions, except per share data)


Additional Restructuring Charges 2012
In an effort to improve operating performance, we identified certain actions in 2012 that we believe will enhance our operating model, reduce costs and improve efficiencies. In addition, we have relocated our corporate headquarters in New York City.
Restructuring Charges – ThreeDuring the three months ended March 31, 2014, we recorded no additional costs to implement and Nine Months Ended September 30, 2013
As a result of the analysis and the actions taken, during the three and nine months ended September 30,March 31, 2013, we recorded total costs to implement of $1.2 and $1.0, respectively, in selling, general and administrative expenses.
Restructuring Charges – Three and Nine Months Ended September 30, 2012
During the three and nine months ended September 30, 2012, we recorded total costs to implement of $2.2 and $63.2, respectively, associated with previously approved initiatives, and the costs consisted of the following:
net charges of $.2 and $56.2, respectively, primarily for employee-related costs;
implementation costs of $.4 and $4.3, respectively, for professional service fees; and
accelerated depreciation of $1.6 and $2.7, respectively, associated with the relocation our corporate headquarters.
Total costs to implement were recorded$.2, in selling, general and administrative expenses, forin the three and nine months ended September 30, 2012.Consolidated Statements of Income.
The liability balance for these various restructuring initiatives as of September 30, 2013March 31, 2014 is as follows:
  
Employee-
Related
Costs
 Contract Terminations/Other Total
Balance at December 31, 2012 $17.6
 $11.8
 $29.4
2013 charges .8
 1.3
 2.1
Adjustments (1.2) 
 (1.2)
Cash payments (13.3) (4.2) (17.5)
Foreign exchange (.1) 
 (.1)
Balance at September 30, 2013 $3.8
 $8.9
 $12.7
  
Employee-
Related
Costs
 Contract Terminations/Other Total
Balance at December 31, 2013 $2.0
 $12.3
 14.3
Cash payments (.6) (.6) (1.2)
Balance at March 31, 2014 $1.4
 $11.7
 $13.1
The actions associated with these various restructuring initiatives are substantially complete.
In addition, during the three months ended March 31, 2014, we recorded total costs to implement of $.6 in selling, general and administrative expenses, and during the three months ended March 31, 2013, we recorded a net benefit of $.2 in cost of sales, in the Consolidated Statements of Income, associated with the restructuring programs launched in 2005 and 2009, which are substantially complete.

11. GOODWILL AND INTANGIBLE ASSETS
Goodwill
 
Latin
America
 Europe, Middle East & Africa 
Asia
Pacific
 Total
Gross balance at December 31, 2013$112.6
 $167.3
 $85.0
 $364.9
Accumulated impairments
 
 (82.4) (82.4)
Net balance at December 31, 2013$112.6
 $167.3
 $2.6
 $282.5
        
Changes during the period ended March 31, 2014:       
Foreign exchange$(2.2) $.6
 $
 $(1.6)
        
Gross balance at March 31, 2014$110.4
 $167.9
 $85.0
 $363.3
Accumulated impairments
 
 (82.4) (82.4)
Net balance at March 31, 2014$110.4
 $167.9
 $2.6
 $280.9
Other intangible assets
 March 31, 2014 December 31, 2013
 
Gross
Amount
 
Accumulated
Amortization
 
Gross
Amount
 
Accumulated
Amortization
Finite-Lived Intangible Assets       
Customer relationships$39.3
 $(36.3) $39.9
 $(36.5)
Licensing agreements51.5
 (46.8) 52.3
 (47.3)
Noncompete agreements8.0
 (8.0) 8.1
 (8.1)
Trademarks6.6
 (6.6) 6.6
 (6.6)
Indefinite-Lived Trademarks25.3
 
 25.1
 
Total$130.7
 $(97.7) $132.0
 $(98.5)
Aggregate amortization expense was not material for three months ended March 31, 2014 and 2013, and is not expected to be material in future periods.

2017


AVON PRODUCTS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(DollarsU.S. dollars in millions, except per share data)


2005 and 2009 Restructuring Programs
We launched restructuring programs in 2005 and 2009 (collectively, the "2005 and 2009 Restructuring Programs") with initiatives designed to enhance our organizational effectiveness, implement a global manufacturing strategy and additional supply chain efficiencies in distribution, restructure our global supply chain operations, realign certain local business support functions to a more regional base, and streamline transactional and other services.
Restructuring Charges – Three and Nine Months Ended September 30, 2013
During the three and nine months ended September 30, 2013, we have recorded net benefits as a result of adjustments to the reserve of $2.1 and $1.9, respectively, primarily in selling, general and administrative expenses, associated with previously approved initiatives that are part of our 2005 and 2009 Restructuring Programs.
Restructuring Charges – Three and Nine Months Ended September 30, 2012
During the three and nine months ended September 30, 2012, we recorded a net benefit of $.6 and total costs to implement of $3.9, respectively, associated with previously approved initiatives that are part of our 2005 and 2009 Restructuring Programs, and the costs consisted of the following:
net benefits of $1.7 and $7.5, respectively, as a result of adjustments to the reserve, partially offset by employee-related costs;
implementation costs of $1.0 and $8.2, respectively, for professional service fees, primarily associated with our initiatives to outsource certain finance processes and realign certain distribution operations;
accelerated depreciation of $.8 and $3.9, respectively, associated with our initiatives to realign certain distribution operations; and
a gain of $.7 due to the sale of machinery and equipment in Germany in the third quarter of 2012.
For the three months ended September 30, 2012, net benefits of $.4 was recorded in selling, general and administrative expenses and $.2 were recorded in cost of sales. For the nine months ended September 30, 2012, total costs to implement of $.7 were recorded in selling, general and administrative expenses and $3.2 were recorded in cost of sales.
The liability balances, which primarily consist of employee-related costs, for the initiatives under the 2005 and 2009 Restructuring Programs are shown below:
  Total
Balance December 31, 2012 $21.0
2013 charges .7
Adjustments (3.4)
Cash payments (15.8)
Foreign exchange 
Balance at September 30, 2013 $2.5

The 2005 and 2009 Restructuring Programs are substantially complete.

11. GOODWILL AND INTANGIBLE ASSETS
In the second quarter of 2013, Silpada was classified within discontinued operations. See Note 3, Discontinued Operations for further details. Accordingly, all amounts exclude the results of Silpada for all periods presented.

Q3 2013 China Impairment Assessment
As compared to our projections used in our fourth quarter 2012 impairment analysis ("Q4 2012 projections"), China performed generally in line with our revenue and earnings projections during the first half of 2013. As assumed in our Q4 2012 projections, China's revenue in the first half of 2013 continued to deteriorate versus the prior-year period; however, beginning in the third quarter of 2013, this revenue decline was significantly in excess of our assumptions. Revenue in the third quarter of 2013 declined 67% versus the third quarter of 2012, compared to a revenue decline of 28% in the first half of 2013 versus the first half of 2012. As a result, in the third quarter of 2013, it became apparent that we would not achieve our 2013 and long-

21


AVON PRODUCTS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(Dollars in millions, except per share data)


term forecasted revenue and earnings, and we completed an interim impairment assessment of the fair value of goodwill related to our operations in China.
China's revenue performance in the third quarter of 2013 was approximately 67% less (when excluding the impact of foreign currency) than the revenue in our Q4 2012 projections. The revenue decline in China during the third quarter of 2013 resulted in the recognition of an operating loss while we had expected operating profit in our Q4 2012 projections. In the third quarter of 2013, we significantly lowered our long-term revenue and earnings projections for China that was included in our DCF model utilized in our interim impairment assessment. Based upon this interim analysis, we determined that the goodwill related to our operations in China was impaired. Specifically, the results of our interim impairment analysis indicated the estimated fair value of our China reporting unit was less than its respective carrying amount. As a result of our impairment testing, we recorded a non-cash before tax impairment charge of $38.4 ($38.4 after tax) to reduce the carrying amount of goodwill. There is no goodwill remaining for our China reporting unit as a result of this impairment. The decline in the fair value of the China reporting unit was primarily driven by the significant reduction in the forecasted long-term growth rates and cash flows used to estimate fair value. Fiscal year 2013 revenue for China is expected to be approximately 38% less than the revenue in our Q4 2012 projections and 47% less than fiscal year 2012 results.
We also performed an interim impairment analysis for our China finite-lived intangible assets, which indicated the carrying value of these intangible assets exceeded the estimated future undiscounted cash flows of the business. This resulted in a non-cash before tax impairment charge of $3.7 ($2.8 after tax) to reduce the carrying amount of these assets. There are no finite-lived intangible assets remaining for China as a result of this impairment
China had historically generated positive cash flows, but is not expected to generate positive cash flows in 2013 or for a number of years thereafter as there is a need for further investment than previously anticipated. As a result, the expected cash flows of the business as of the date of our impairment analysis were not at a level sufficient to support the carrying value of the business. As compared to prior years' projections for China, the future expectations declined significantly in the 2012 and 2013 impairment analyses. This reduction in future expectations led to impairments of $44.0 and $42.1 being recorded during the third quarters of 2012 and 2013, respectively. As previously disclosed in the third quarter of 2012, we made changes to our long-term growth estimates as the China business did not achieve our revenue, earnings and cash flows expectations primarily due to challenges in our business model.
The impairment analyses performed for goodwill and intangible assets require several estimates in computing the estimated fair value of a reporting unit and finite-lived intangible assets. We use a DCF approach to estimate the fair value of a reporting unit, which we believe is the most reliable indicator of fair value of a business, and is most consistent with the approach that we would generally expect a market participant would use. In estimating the fair value of our reporting units utilizing a DCF approach, we typically forecast revenue and the resulting cash flows for periods of five to ten years and include an estimated terminal value at the end of the forecasted period. When determining the appropriate forecast period for the DCF approach, we consider the amount of time required before the reporting unit achieves what we consider a normalized, sustainable level of cash flows. The estimation of fair value utilizing a DCF approach includes numerous uncertainties which require our significant judgment when making assumptions of expected growth rates and the selection of discount rates, as well as assumptions regarding general economic and business conditions, and the structure that would yield the highest economic value, among other factors.
Key assumptions used in measuring the fair value of China included projections of revenue and the resulting cash flows. To estimate the fair value of China, we forecasted revenue and the resulting cash flows over ten years using a DCF model which included a terminal value at the end of the projection period. We believed that a ten-year period was a reasonable amount of time in order to return China's cash flows to normalized, sustainable levels.


22


AVON PRODUCTS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(Dollars in millions, except per share data)


Goodwill
 
Latin
America
 Europe, Middle East & Africa 
Asia
Pacific
 Total
Gross balance at December 31, 2012$122.8
 $167.3
 $84.2
 $374.3
Accumulated impairments
 
 (44.0) (44.0)
Net balance at December 31, 2012$122.8
 $167.3
 $40.2
 $330.3
        
Changes during the period ended September 30, 2013:       
Impairment$
 $
 $(38.4) $(38.4)
Other(1)
(9.5) (3.6) .8
 (12.3)
        
Gross balance at September 30, 2013$113.3
 $163.7
 $85.0
 $362.0
Accumulated impairments
 
 (82.4) (82.4)
Net balance at September 30, 2013$113.3
 $163.7
 $2.6
 $279.6
(1) Other is primarily comprised of foreign currency translation.

Other intangible assets
 September 30, 2013 December 31, 2012
 
Gross
Amount
 
Accumulated
Amortization
 
Gross
Amount
 
Accumulated
Amortization
Finite-Lived Intangible Assets       
Customer relationships$40.0
 $(36.2) $52.7
 $(46.0)
Licensing agreements52.3
 (47.2) 62.8
 (53.6)
Noncompete agreements8.1
 (8.1) 8.6
 (8.6)
Trademarks6.6
 (6.6) 6.6
 (6.3)
Indefinite-Lived Trademarks24.2
 
 24.4
 
Total$131.2
 $(98.1) $155.1
 $(114.5)
Aggregate amortization expense was $1.3 and $3.6 for the three months ended September 30, 2013 and 2012, respectively, and $3.5 and $5.3 for the nine months ended September 30, 2013 and 2012, respectively. Amortization expense in the remainder of 2013 and future periods is not expected to be material.

12. FAIR VALUE
Assets and Liabilities Recorded at Fair Value
The fair value measurement provisions required by the Fair Value Measurements and Disclosures Topic of the CodificationGAAP establish a fair value hierarchy, which prioritizes the inputs used in measuring fair value into three broad levels as follows:
Level 1 - Quoted prices in active markets for identical assets or liabilities.
Level 2 - Inputs, other than the quoted prices in active markets, that are observable either directly or indirectly.
Level 3 - Unobservable inputs based on our own assumptions.

23


AVON PRODUCTS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(Dollars in millions, except per share data)


Assets and Liabilities Recorded at Fair Value on a Recurring Basis
The following table presents the fair value hierarchy for those assets and liabilities measured at fair value on a recurring basis as of September 30, 2013March 31, 2014:
Level 1 Level 2 TotalLevel 1 Level 2 Total
Assets:          
Money market funds$7.6
 $
 $7.6
$.1
 $
 $.1
Available-for-sale securities2.2
 
 2.2
2.5
 
 2.5
Foreign exchange forward contracts
 2.6
 2.6

 2.1
 2.1
Total$9.8
 $2.6
 $12.4
$2.6
 $2.1
 $4.7
Liabilities:          
Foreign exchange forward contracts$
 $4.1
 $4.1
$
 $1.0
 $1.0
Total$
 $4.1
 $4.1
$
 $1.0
 $1.0

The following table presents the fair value hierarchy for those assets and liabilities measured at fair value on a recurring basis
as of December 31, 20122013:
 Level 1 Level 2 Total
Assets:     
Money market funds$26.9
 $
 $26.9
Available-for-sale securities1.9
 
 1.9
Interest-rate swap agreements
 94.8
 94.8
Foreign exchange forward contracts
 4.9
 4.9
Total$28.8
 $99.7
 $128.5
Liabilities:     
Interest-rate swap agreements$
 $1.7
 $1.7
Foreign exchange forward contracts
 1.5
 1.5
Total$
 $3.2
 $3.2
The money market funds are held in a Healthcare trust in order to fund future benefit payments for both active and retiree benefit plans.
 Level 1 Level 2 Total
Assets:     
Money market funds$.5
 $
 $.5
Available-for-sale securities2.5
 
 2.5
Foreign exchange forward contracts
 3.4
 3.4
Total$3.0
 $3.4
 $6.4
Liabilities:     
Foreign exchange forward contracts
 .3
 .3
Total$
 $.3
 $.3
        
Assets and Liabilities Recorded at Fair Value on a Non-recurring Basis

September 30, 2013 - China
In the third quarter of 2013, we completed an interim impairment assessment of the fair value of goodwill related to China and subsequently determined that the goodwill associated with China was impaired. As a result, the carrying amount of China's goodwill was reduced from $38.4 to $0, resulting in a non-cash impairment charge of $38.4. In addition, the carrying amount of China's finite-lived intangible assets was reduced from $3.7 to $0, resulting in a non-cash impairment charge of $3.7. See Note 11, Goodwill and Intangible Assets for further details.

Fair Value Measurement - China
The impairment analyses performed for goodwill and intangible assets require several estimates in computing the estimated fair value of a reporting unit and finite-lived intangible assets. We use a DCF approach to estimate the fair value of a reporting unit, which we believe is the most reliable indicator of fair value of a business, and is most consistent with the approach that we would generally expect a market participant would use. In estimating the fair value of our reporting units utilizing a DCF approach, we typically forecast revenue and the resulting cash flows for periods of five to ten years and include an estimated terminal value at the end of the forecasted period. When determining the appropriate forecast period for the DCF approach, we consider the amount of time required before the reporting unit achieves what we consider a normalized, sustainable level of cash flows. The estimation of fair value utilizing a DCF approach includes numerous uncertainties which require our significant judgment when making assumptions of expected growth rates and the selection of discount rates, as well as assumptions regarding general economic and business conditions, and the structure that would yield the highest economic value, among other factors.

24


AVON PRODUCTS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(Dollars in millions, except per share data)


Key assumptions used in measuring the fair value of China included projections of revenue and the resulting cash flows. To estimate the fair value of China, we forecasted revenue and the resulting cash flows over ten years using a DCF model which included a terminal value at the end of the projection period. We believed that a ten-year period was a reasonable amount of time in order to return China's cash flows to normalized, sustainable levels.

Fair Value of Financial Instruments
Our financial instruments include cash and cash equivalents, available-for-sale securities, short-term investments, money market funds, accounts receivable, loans receivable, debt maturing within one year, accounts payable, long-term debt and foreign exchange forwards contracts, and interest-rate swap agreements.contracts. The carrying value for cash and cash equivalents, accounts receivable, accounts payable and short-term investments approximate fair value because of the short-term nature of these instruments. The net asset (liability) amounts recorded in the balance sheet (carrying amount) and the estimated fair values of our remaining financial instruments at September 30, 2013March 31, 2014 and December 31, 2012,2013, respectively, consisted of the following:

18


AVON PRODUCTS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(U.S. dollars in millions, except per share data)


September 30, 2013 December 31, 2012March 31, 2014 December 31, 2013
Carrying
Amount
 
Fair
Value
 
Carrying
Amount
 
Fair
Value
Carrying
Amount
 
Fair
Value
 
Carrying
Amount
 
Fair
Value
Available-for-sale securities$2.2
 $2.2
 $1.9
 $1.9
$2.5
 $2.5
 $2.5
 $2.5
Money market funds7.6
 7.6
 26.9
 26.9
.1
 .1
 .5
 .5
Debt maturing within one year(1)
(243.1) (243.1) (572.0) (572.2)(180.8) (180.8) (188.0) (188.0)
Long-term debt(1)
(2,541.2) (2,560.2) (2,623.8) (2,547.7)(2,525.9) (2,554.8) (2,532.7) (2,511.6)
Foreign exchange forward contracts(1.5) (1.5) 3.4
 3.4
1.1
 1.1
 3.1
 3.1
Interest-rate swap agreements
 
 93.1
 93.1
(1) The carrying value of debt maturing within one year and long-term debt includes any related discount or premium and unamortized deferred gains on terminated interest-rate swap agreements, and unrealized losses from interest-rate swap agreements.as applicable.
The methods and assumptions used to estimate fair value are as follows:
Available-for-sale securities and money market funds - The fair values of these investments were the quoted market prices for issues listed on securities exchanges.
Debt maturing within one year and long-term debt - The fair values of allour debt and other financing were determined using Level 2 inputs based on indicative market prices.
Foreign exchange forward contracts - The fair values of forward contracts were estimated based on quoted forward foreign exchange prices at the reporting date.
Interest-rate swap agreements - The fair values of interest-rate swap agreements were estimated based on LIBOR yield curves at the reporting date.

13. DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES
We operate globally, with manufacturing and distribution facilities in various countries around the world. We may reduce our exposure to fluctuations in the fair value and cash flows associated with changes in interest rates and foreign exchange rates by creating offsetting positions through the use of derivative financial instruments. If we use foreign currency-rate sensitive and interest-rate sensitive instruments to hedge a certain portion of our existing and forecasted transactions, we would expect that any gain or loss in value of the hedge instruments generally would be offset by decreases or increases in the value of the underlying forecasted transactions. As of September 30, 2013March 31, 2014, allwe do not have any interest-rate swap agreements have been terminated.agreements.
We do not enter into derivative financial instruments for trading or speculative purposes, nor are we a party to leveraged derivatives. The master agreements governing our derivative contracts generally contain standard provisions that could trigger early termination of the contracts in certain circumstances, including if we were to merge with another entity and the creditworthiness of the surviving entity were to be "materially weaker" than that of Avon prior to the merger.

25


AVON PRODUCTS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(Dollars in millions, except per share data)


Derivatives are recognized on the balance sheet at their fair values. The following table presents the fair value of derivative instruments outstanding at September 30, 2013March 31, 2014:
Asset LiabilityAsset Liability
Balance Sheet
Classification
 
Fair
Value
 
Balance Sheet
Classification
 
Fair
Value
Balance Sheet
Classification
 
Fair
Value
 
Balance Sheet
Classification
 
Fair
Value
Derivatives not designated as hedges:        
Foreign exchange forward contractsPrepaid expenses and other $2.6
 Accounts payable $4.1
Prepaid expenses and other $2.1
 Accounts payable $1.0
Total derivatives not designated as hedges $2.6
 $4.1
 $2.1
 $1.0
Total derivatives $2.6
 $4.1
 $2.1
 $1.0
 
The following table presents the fair value of derivative instruments outstanding at December 31, 20122013:
Asset   LiabilityAsset   Liability
Balance Sheet
Classification
 
Fair
Value
 
Balance Sheet
Classification
 
Fair
Value
Balance Sheet
Classification
 
Fair
Value
 
Balance Sheet
Classification
 
Fair
Value
Derivatives designated as hedges:    
Interest-rate swap agreementsOther assets/ Prepaid expenses and other $93.1
 Other liabilities $
Total derivatives designated as hedges $93.1
 $
Derivatives not designated as hedges:        
Interest-rate swap agreementsPrepaid expenses and other $1.7
 Accounts payable $1.7
Foreign exchange forward contractsPrepaid expenses and other 4.9
 Accounts payable 1.5
Prepaid expenses and other $3.4
 Accounts payable $.3
Total derivatives not designated as hedges $6.6
 $3.2
 $3.4
 $.3
Total derivatives $99.7
 $3.2
 $3.4
 $.3

19


AVON PRODUCTS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(U.S. dollars in millions, except per share data)


Accounting Policies
If applicable, derivatives are recognized on the balance sheet at their fair values. When we become a party to a derivative instrument and intend to apply hedge accounting, we designate the instrument, for financial reporting purposes, as a fair value hedge, a cash flow hedge, or a net investment hedge. The accounting for changes in fair value (gains or losses) of a derivative instrument depends on whether we had designated it and it qualified as part of a hedging relationship and further, on the type of hedging relationship. We apply the following accounting policies:
Changes in the fair value of a derivative that is designated as a fair value hedge, along with the loss or gain on the hedged asset or liability that is attributable to the hedged risk are recorded in earnings.
Changes in the fair value of a derivative that is designated as a cash flow hedge are recorded in AOCI to the extent effective and reclassified into earnings in the same period or periods during which the transaction hedged by that derivative also affects earnings.
Changes in the fair value of a derivative that is designated as a hedge of a net investment in a foreign operation are recorded in foreign currency translation adjustments within AOCI to the extent effective as a hedge.
Changes in the fair value of a derivative that is not designated as a hedging instrument are recognized in earnings in other expense, net in the Consolidated Statements of Income.
Realized gains and losses on a derivative are reported in the Consolidated Statements of Cash Flows consistent with the nature of the underlying hedged item.
For derivatives designated as hedges, we assess, both at the hedge’s inception and on an ongoing basis, whether the derivatives that are used in hedging transactions are highly effective in offsetting changes in fair values or cash flows of hedged items. Highly effective means that cumulative changes in the fair value of the derivative are between 85%80% -and 125% of the cumulative changes in the fair value of the hedged item. The ineffective portion of a derivative’s gain or loss, if any, is recorded in earnings in other expense, net in the Consolidated Statements of Income. In addition, when we determine that a derivative is not highly effective as a hedge, hedge accounting is discontinued. When it is probable that a hedged forecasted transaction will not occur, we discontinue hedge accounting for the affected portion of the forecasted transaction, and reclassify gains or losses that were accumulated in AOCI to earnings in other expense, net in the Consolidated Statements of Income.

26


AVON PRODUCTS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(Dollars in millions, except per share data)


Interest Rate Risk
A portion of our borrowings is subject to interest rate risk. We previouslyIn the past we have used interest-rate swap agreements, which effectively converted the fixed rate on long-term debt to a floating interest rate, to manage our interest rate exposure. The agreements were designated as fair value hedges. AtAs of December 31, 2012, we held interest-rate swap agreements that effectively converted approximately2013 and 62% of our outstanding long-term, fixed-rate borrowings to a variable interest rate based on LIBOR. As of September 30, 2013March 31, 2014, all designated interest-rate swap agreements have been terminated either in conjunction with repayment of the associated debt or in the January 2013 and March 2012 transactions described below. Our total exposure to floating interest rates was approximately 9%8% at September 30, 2013March 31, 2014, and approximately 69%8% at December 31, 2012.2013.
In January 2013, we terminated eight of our interest-rate swap agreements designated as fair value hedges, with notional amounts totaling $1,000. As of the interest-rate swap agreements’ termination date, the aggregate favorable adjustment to the carrying value (deferred gain) of our debt was $90.4, which is being amortized as a reduction to interest expense over the remaining term of the underlying debt obligations. We incurred termination fees of $2.3 which were recorded in other expense, net.net in the Consolidated Statements of Income. For the three and nine months ended September 30,March 31, 2014, the net impact of the gain amortization was $3.5. For the three months ended March 31, 2013, the net impact of the gain amortization was $3.65.2 and $22.6, respectively.. The interest-rate swap agreements were terminated in order to improve our capital structure, including increasing our ratio of fixed-rate debt. At September 30, 2013March 31, 2014, the unamortized deferred gain associated with the January 2013 interest-rate swap termination was $67.860.8, and was included within long-term debt.debt in the Consolidated Balance Sheets.
In March 2012, we terminated two of our interest-rate swap agreements designated as fair value hedges, with notional amounts totaling $350. As of the interest-rate swap agreements’ termination date, the aggregate favorable adjustment to the carrying value (deferred gain) of our debt was $46.1, which is being amortized as a reduction to interest expense over the remaining term of the underlying debt obligations through March 2019. We incurred termination fees of $2.5 which were recorded in other expense, net.net in the Consolidated Statements of Income. For the three and nine months ended September 30,March 31, 2014, the net impact of the gain amortization was $1.6. For the three months ended March 31, 2013, the net impact of the gain amortization was $1.5 and $4.5, respectively. For the three and nine months ended September 30, 2012, the net impact of the gain amortization was $1.5 and $2.9, respectively.. The interest-rate swap agreements were terminated in order to increase our ratio of fixed-rate debt. At September 30, 2013March 31, 2014, the unamortized deferred gain associated with the March 2012 interest-rate swap termination was $37.234.1, and was included within long-term debt.debt in the Consolidated Balance Sheets.

20


AVON PRODUCTS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(U.S. dollars in millions, except per share data)


At September 30, 2013, we do not have interest-rate swap agreements designated as fair value hedges. In addition to the terminations discussed above, the remaining interest-rate swap agreements designated as fair value hedges were terminated in conjunction with the repayment of the associated debt. During the ninethree months ended September 30,March 31, 2013,, we recorded a net loss of $.7 in interest expense in the Consolidated Statements of Income for thethese interest-rate swap agreements designated as fair value hedges; however, no net gain or loss was recorded during the three months ended September 30, 2013March 31, 2014 as the interest-rate swaps were terminated prior to the third quarter of 2013. During the three and nine months ended September 30, 2012, we recorded a net gain of $.4 and a net loss of $.7, respectively, in interest expense for these interest-rate swap agreements designated as fair value hedges.2014. The impact on interest expense of these interest-rate swap agreements was offset by an equal and offsetting impact in interest expense on our fixed-rate debt.
At times, we may de-designate the hedging relationship of a receive-fixed/pay-variable interest-rate swap agreement. In these cases, we enter into receive-variable/pay-fixed interest-rate swap agreements that are designated to offset the gain or loss on the de-designated contract. At September 30, 2013,March 31, 2014, we do not have undesignated interest-rate swap agreements that are not designated as hedges as the remaining undesignated interest-rate swap agreements were terminated in conjunction with the repayment of the associated debt, and therefore no net gain or loss was recorded during the three months ended September 30, 2013.March 31, 2014. During the ninethree months ended September 30,March 31, 2013, we recorded an immaterial net loss in other expense, net in the Consolidated Statements of Income associated with the undesignated interest-rate swap agreements. During the three and nine months ended September 30, 2012, we recorded immaterial net gains in other expense, net associated with these undesignated interest-rate swap agreements.
There was no hedge ineffectiveness for the three and nine months ended September 30,March 31, 2013 and 2012, related to these interest-rate swaps.
Foreign Currency Risk
At September 30, 2013, the primary currencies for which we had net underlying foreign currency exchange rate exposures were the Argentine peso, Australian dollar, Brazilian real, British pound, Canadian dollar, Chinese renminbi, Colombian peso, the Czech Republic koruna, the euro, Mexican peso, New Zealand dollar, Peruvian new sol, Philippine peso, Polish zloty, Russian ruble, South Africa rand, Turkish lira, Ukrainian hryvnia, and Venezuelan bolívar. We use foreign exchange forward contracts to manage a portion of our foreign currency exchange rate exposures. At September 30, 2013March 31, 2014, we had outstanding foreign

27


AVON PRODUCTS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(Dollars in millions, except per share data)


exchange forward contracts with notional amounts totaling approximately $186202 for the Mexican peso, euro, Peruvian new sol, Polish zloty, Canadian dollar, Romanian leu, and New Zealand dollar.various currencies.
We use foreign exchange forward contracts to manage foreign currency exposure of intercompany loans. These contracts are not designated as hedges. The change in fair value of these contracts is immediately recognized in earnings and substantially offsets the foreign currency impact recognized in earnings relating to the intercompany loans. During the three and nine months ended September 30, 2013March 31, 2014, we recorded a gain of $2.6.1 and a loss of $5.5, respectively, in other expense, net in the Consolidated Statements of Income related to these undesignated foreign exchange forward contracts. During the three and nine months ended September 30, 2013March 31, 2014, we recorded a loss of $1.9 and a gain of $6.7.1, respectively, related to the intercompany loans, caused by changes in foreign currency exchange rates. During the three and nine months ended September 30, 2012March 31, 2013, we recorded gainsa loss of $9.83.0 and $4.2, respectively, in other expense, net in the Consolidated Statements of Income related to these undesignated foreign exchange forward contracts. During the three and nine months ended September 30, 2012March 31, 2013, we recorded lossesa gain of $8.83.1 and $1.4, respectively, related to the intercompany loans, caused by changes in foreign currency exchange rates.
We also used a foreign exchange forward contract to hedge the foreign currency exposure related to the net assets of a foreign subsidiary, which was effective as a hedge. A loss of $.3 on the foreign exchange forward contract was recorded in foreign currency translation adjustments within AOCI for the nine months ended September 30, 2012. The foreign exchange forward contract was terminated in January 2012, and therefore no gain or loss was recorded during the three months ended September 30, 2012 or during the three and nine months ended September 30, 2013.

14. DEBT
Revolving Credit Facility
In March 2013, we entered into a four-year $1 billion revolving credit facility (the “revolving credit facility”), which expires in March 2017. The revolving credit facility replaced the previous $1 billion revolving credit facility (the "2010 revolving credit facility"), which was terminated in March 2013 prior to its scheduled expiration in November 2013. There were no amounts drawn under the 2010 revolving credit facility on the date of termination and no early termination penalties were incurred. In the first quarter of 2013, $1.2 was recorded for the write-off of issuance costs related to the 2010 revolving credit facility. As discussed below under "Commercial Paper Program," the $1 billion available under the revolving credit facility is effectively reduced by the principal amount of any commercial paper outstanding. Borrowings under the revolving credit facility bear interest, at our option, at a rate per annum equal to LIBOR plus an applicable margin or a floating base rate plus an applicable margin, in each case subject to adjustment based on our credit ratings. As of September 30, 2013March 31, 2014, there were no amounts outstanding under the revolving credit facility.
Term Loan Agreement
On June 29, 2012, we entered into a $500.0 term loan agreement (the “term loan agreement”). Subsequently on August 2, 2012, we borrowed an incremental $50.0 of principal from subscriptions by new lenders under the term loan agreement. Pursuant to the term loan agreement, we are required to repay an amount equal to 25% of the aggregate remaining principal amount of the term loan on June 29, 2014, and the remaining outstanding principal amount of the term loan on June 29, 2015. Amounts repaid or prepaid under the term loan agreement may not be reborrowed. Borrowings under the term loan agreement bear interest, at our option, at a rate per annum equal to LIBOR plus an applicable margin or a floating base rate plus an applicable margin, in each case subject to adjustment based on our credit ratings. The term loan agreement also provides for mandatory prepayments and voluntary prepayments. Subject to certain exceptions (including the issuance of commercial paper and draw-downs on our revolving credit facility), we are required to prepay the term loan in an amount equal to 50% of the net cash proceeds received from any incurrence of debt for borrowed money in excess of $500.

21


AVON PRODUCTS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(U.S. dollars in millions, except per share data)


In March 2013, we entered into the first amendment to the term loan agreement. This amendment primarily related to (i) adding a provision whereby the lenders may, at our election, decide todiscretion, decline receipt of prepayments, and (ii) adding a subsidiary debt covenant and conforming the interest coverage ratio and leverage ratio covenants to those contained in the revolving credit facility (discussed below under "Debt Covenants"). Later in March 2013, we repaid $380.0 of the outstanding principal amount of the term loan agreement with a portion of the proceeds from the issuance of the Notes (as defined below under "Public Notes"), which repayment resulted in a loss in the first quarter of 2013 of $1.6 on extinguishment of debt associated with the write-off of debt issuance costs related to the term loan agreement. On July 25, 2013, we prepaid $117.5 of the outstanding principal balance under the term loan agreement, without prepayment penalties. At September 30, 2013March 31, 2014, thethere was $52.5 outstanding principal balance under the term loan agreement wasagreement. Based on the amounts outstanding at March 31, 2014, $52.513.1.
Pursuant to the term loan agreement, we are is required to repay an amount equal to 25% of the aggregate remaining principal amount of the term loanbe repaid on June 29, 2014 and was included within debt maturing within one year, and the remaining outstanding principal amount of the term loan$39.4 is required to be repaid on June 29, 2015. Amounts repaid or prepaid under2015 and was included within long-term debt, in the term loan agreement may not be reborrowed. Borrowings under the term loan agreement bear interest, at our option, at a rate per annum equal to LIBOR plus an applicable margin or a floating base rate plus an applicable margin, in each case subject to adjustment based on our credit ratings. The term loan agreement also provides for mandatory prepayments and voluntary prepayments. Subject to certain exceptions (including the issuance of commercial paper and draw-downs on our revolving credit facility), we are required to prepay the term loan in an amount equal to 50% of the net cash proceeds received from any incurrence of debt for borrowed money in excess of $500.Consolidated Balance Sheets.

28


AVON PRODUCTS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(Dollars in millions, except per share data)


Debt Covenants
The revolving credit facility and the term loan agreement (collectively, "the debt agreements") contain covenants limiting our ability to incur liens and enter into mergers and consolidations or sales of substantially all our assets. The debt agreements also contain covenants that limit Avon'sour subsidiary debt to existing subsidiary debt at February 28, 2013 plus $500.0, with certain other exceptions. In addition, the debt agreements contain financial covenants which require our interest coverage ratio at the end of each fiscal quarter to equal or exceed 4:1 and our leverage ratio to not be greater than 43.75:1 at the end of the fiscal quarter ended September 30, 2013, 3.75:1 at the end ofMarch 31, 2014 and each subsequent fiscal quarter on or prior to September 30, 2014, and 3.5:1 at the end of each fiscal quarter thereafter. In addition, the debt agreements contain customary events of default and cross-default provisions. The interest coverage ratio is determined by dividing our consolidated EBIT (as defined in the debt agreements) by our consolidated interest expense, in each case for the period of four fiscal quarters ending on the date of determination. The leverage ratio is determined by dividing the amount of our consolidated funded debt on the date of determination by our consolidated EBITDA (as defined in the debt agreements) for the period of four fiscal quarters ending on the date of determination. When calculating the interest coverage and leverage ratios, the debt agreements allow us, subject to certain conditions and limitations, to add back to our consolidated net income, among other items: (i) extraordinary and other non-cash losses and expenses, (ii) one-time fees, cash charges and other cash expenses, premiums or penalties incurred in connection with any asset sale, equity issuance or incurrence or repayment of debt or refinancing or modification or amendment of any debt instrument and (iii) cash charges and other cash expenses, premiums or penalties incurred in connection with any restructuring or relating to any legal or regulatory action, settlement, judgment or ruling, in an aggregate amount not to exceed $400.0 for the period from October 1, 2012 until the termination of commitments under the debt agreements; provided, that restructuring charges incurred after December 31, 2014 shall not be added back to our consolidated net income. As of September 30, 2013March 31, 2014, and based on then applicable interest rates, the full $1 billion revolving credit facility, less the principal amount of commercial paper outstanding (which was $4.90 at September 30, 2013March 31, 2014), could have been drawn down without violating any covenant. We were in compliance with our interest coverage and leverage ratios under the debt agreements for the four fiscal quarters ended September 30, 2013March 31, 2014.
The indentures governing the notes described under the caption “Public Notes” below contain certain covenants, including limitations on the incurrence of liens and restrictions on the incurrence of sale/leaseback transactions and transactions involving a merger, consolidation or sale of substantially all of our assets. In addition, these indentures contain customary events of default and cross-default provisions. Further, we would be required to make an offer to repurchase our 5.75% Notes due March 1, 2018, our 6.50% Notes due March 1, 2019 and each series of the Notes (as defined below) at a price equal to 101% of their aggregate principal amount plus accrued and unpaid interest in the event of a change in control involving Avon and a corresponding credit ratings downgrade to below investment grade. In addition, the indenture governing the Notes contains interest rate adjustment provisions depending on our credit ratings.
Private Notes
On November 23,March 29, 2013, we prepaid senior notes issued in 2010 we issued, in a private placement exempt from registration under the Securities Act of 1933, as amended $142.0 principal amount of 2.60% Senior Notes, Series A, due November 23, 2015, $290.0 principal amount of 4.03% Senior Notes, Series B, due November 23, 2020, and $103.0 principal amount of 4.18% Senior Notes, Series C, due November 23, 2022 (collectively, the(the "Private Notes"). The proceeds from the sale of the Private Notes were used to repay existing debt and for general corporate purposes.
On March 29, 2013, we prepaid our Private Notes. The prepayment price was equal to 100% of the principal amount of $535.0, plus accrued interest of $6.9 and a make-whole premium of $68.0. In connection with the prepayment of our Private Notes, we incurred a loss on extinguishment of debt of $71.4 in the first quarter of 2013, which included the make-whole premium and the write-off of $3.4 of debt issuance costs related to the Private Notes.
Public Notes
In May and June 2003, respectively,On April 15, 2013 we issued, in public offerings, $250.0 principal amount of 4.20% Notes, due July 15, 2018 and $125.0 principal amount of 4.625% Notes, due May 15, 2013. In March 2008, we issued, in a public offering, $250.0 principal amount of 4.80% Notes, due March 1, 2013 and $250.0 principal amount of 5.75% Notes, due March 1, 2018. In March 2009, we issued, in a public offering, $500.0 principal amount of prepaid our 5.625% Notes, due March 1, 2014 (the "2014 Notes") and $350.0 principal amount of 6.50% Notes, due March 1, 2019. The net proceeds from these offerings were used to repay indebtedness outstanding under our commercial paper program and for general corporate purposes.
The 4.80% Notes due March 1, 2013 were repaid in full at maturity. On April 15, 2013 we prepaid the 2014 Notes at a prepayment price equal to 100% of the principal amount of $500.0, plus accrued interest of $3.4 and a make-whole premium of $21.7. In connection with the prepayment of our 2014 Notes, we incurred a loss on extinguishment of debt of $13.0 in the second quarter of 2013 consisting

22


AVON PRODUCTS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(U.S. dollars in millions, except per share data)


of the $21.7 make-whole premium for the 2014 Notes and the write-off of $1.1 of debt issuance costs and discounts related to the initial issuance of the 2014 Notes, partially offset by a deferred gain of $9.8 associated with the January 2013 interest-rate swap agreement termination. See Note 13, Derivative Instruments and Hedging Activities for further details. In addition, the $250.0 principal amount of our 4.80% Notes due March 1, 2013 and the $125.0 principal amount of our 4.625% Notes due May 15, 2013 were repaid in full at maturity.
In March 2013, we issued, in a public offering, $250.0 principal amount of 2.375% Notes, due March 15, 2016, $500.0 principal amount of 4.60% Notes, due March 15, 2020, $500.0 principal amount of 5.00% Notes, due March 15, 2023 and $250.0 principal amount of 6.95% Notes, due March 15, 2043 (collectively, the "Notes"). The net proceeds from these Notes

29


AVON PRODUCTS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(Dollars in millions, except per share data)


were used to repay $380.0 of the outstanding principal amount of the term loan agreement, to prepay the Private Notes and 2014 Notes (plus make-whole premium and accrued interest), and to repay the 4.625% Notes, due May 15, 2013 at maturity. Interest on the Notes is payable semi-annually on March 15 and September 15 of each year. At March 31, 2014, we also have outstanding $250.0 principal amount of our 5.75% Notes due March 1, 2018, $250.0 principal amount of our 4.20% Notes due July 15, 2018 and $350.0 principal amount of our 6.50% Notes due March 1, 2019.
Commercial Paper Program
We also maintain a $1 billion commercial paper program, which is supported by the revolving credit facility. Under this program, we may issue from time to time unsecured promissory notes in the commercial paper market in private placements exempt from registration under federal and state securities laws, for a cumulative face amount not to exceed $1 billion outstanding at any one time and with maturities not exceeding 270 days from the date of issue. The commercial paper short-term notes issued under the program are not redeemable prior to maturity and are not subject to voluntary prepayment. Outstanding commercial paper effectively reduces the amount available for borrowing under the revolving credit facility. AtSubsequent to the March 2013 public offering, we have not sought to issue commercial paper, but we expect that demand for our commercial paper would be limited as a result of our credit ratings. As of September 30, 2013March 31, 2014, there was $4.9 ofwe did not have any outstanding commercial paper under this program. Beginning in 2012 and continuing into 2013, the demand for our commercial paper declined, partially impacted by the rating agency action described below.
Additional Information
Our long-term credit ratings are Baa2Baa3 (Stable Outlook) with Moody's and BBB- (Negative Outlook) with S&P, which are on the low end of investment grade, and BB+ (StableBB (Negative Outlook) with Fitch, which is below investment grade. In February 2013, Fitch lowered their long-term credit rating from BBB- (Negative Outlook) to BB+ (Stable Outlook) and Moody's lowered their long-term credit rating from Baa1 (Negative Outlook) to Baa2 (Stable Outlook). Additional rating agency reviews could result in a further change in outlook or downgrade, which wouldcould limit our access to new financing, particularly short-term financing, reduce our flexibility with respect to working capital needs, affect the market price of some or all of our outstanding debt securities, as well as most likely result in an increase in financing costs, including interest expense under certain of our debt instruments, and reduced access to lending sources, including the commercial paper market.less favorable covenants and financial terms of our financing arrangements.


3023


AVON PRODUCTS, INC.
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
(U.S. dollars in millions, except per share data)


OVERVIEW
We are a global manufacturer and marketer of beauty and related products. Our business is conducted worldwide, primarily in the direct-selling channel. At December 31, 2012, we hadWe presently have sales operations in 6562 countries and territories, including the United States ("U.S."), and distribute products in 43 more. Our reportable segments are based on geographic operations and include commercial business units in Latin America; Europe, Middle East & Africa; North America; and Asia Pacific. Our product categories are Beauty and Fashion and& Home. Beauty consists of color cosmetics, fragrances, skin careskincare, fragrance and color. Skincare now includes the category formerly known as personal care. Fashion & Home consists of fashion jewelry, watches, apparel, footwear, accessories, and children’s products. Home consists of gift and decorative products, housewares, entertainment and leisure products, children'schildren’s products and nutritional products. Sales are made to the ultimate consumer principally through direct selling by more than 6 million active independent Representatives, who are independent contractors and not our employees. The success of our business is highly dependent on recruiting, retaining and servicing our Representatives. During 2012,2013, approximately 86%88% of our consolidated revenue was derived from operations outside the U.S.
In the first quarter of 2013, we renamed our "Growth in Active Representatives" performance metric to be referred to as "Change in Active Representatives." In addition, we revised the definition of this metric to exclude China. As previously disclosed, our business in China is predominantly retail, and as a result, we do not believe including China within the Change in Active Representatives calculation provides for a relevant indicator of underlying business trends. There were no changes to the underlying calculation other than the exclusion of China.
During the ninethree months ended September 30, 2013,March 31, 2014, revenues declined 4%11% compared to the prior-year period primarily due to unfavorable foreign exchange. Constant $ revenue decreased 3%. The decrease in Constant $ revenue was relatively unchanged, asprimarily due to a 1% increase in average order was offset by a 1%4% decrease in Active Representatives.Representatives, partially offset by higher average order. Units sold decreased 6%, while the net impact of price and mix increased 3%. Sales from the Beauty category decreased 6%12%, or 1%4% on a Constant $ basis. Sales from the Fashion & Home category decreased 6%9%, or 3%1% on a Constant $ basis. Sales from the Home category increased 5%, or 11% on a Constant $ basis. See “Segment Review” of this Management’s Discussion and Analysis of Financial Condition and Results of Operations, which we refer to in this report as "MD&A," for additional information related to changes in revenue by category and segment.
We are focused on executing our growth platforms, including improving our consumer proposition, product category and innovation strategies and marketing plans, driving simplification and efficiency, and improving organizational effectiveness. However, our sales recovery is taking longer than we expected. We continue to face economic uncertainties and our challenges in North America and Asia Pacific continue.
In 2012, we announced a cost savings initiative (the "$400M Cost Savings Initiative"), in an effort to stabilize the business and return Avon to sustainable growth, which is expected to be achieved through restructuring actions as well as other cost-savings strategies that will not result in restructuring charges. The $400M Cost Savings Initiative is designed to reduce our operating expenses as a percentage of total revenue to help us achieve a targeted low double-digit operating margin by 2016. The restructuring actions under the $400M Cost Savings Initiative primarily consist of global headcount reductions and related actions, as well as the restructuring or closure of certain smaller, under-performing markets, including our exit from the South Korea, Vietnam, and Republic of Ireland and Bolivia markets.
As a result of the actions approved to-date, we have recorded total costs to implement these restructuring initiatives of $80.1141 before taxes, of which $29.422 before taxes was recorded in the first nine monthsquarter of 2013.2014. For the actions approved to-date, we expect our total costs to implement restructuring to be in the range of $100180 to $110200 before taxes. The additional charges not yet incurred associated with the actions approved to-date of approximately $20$40 to $30$60 before taxes are expected to be recorded primarily in 2013.2014. At this time we are unable to quantify the total costs to implement these restructuring initiatives that will be incurred through the time the initiative is fully implemented. In connection with the restructuring actions approved to-date associated with the $400M Cost Savings Initiative, we expect to realize annualized savings of approximately $125190 to $200 (both before taxes. Refer totaxes). See Note 10, Restructuring Initiatives to the consolidated financial statements included herein for furthermore information.
In February 2014, the Venezuelan government announced a new foreign exchange system ("SICAD II") which began operating on March 24, 2014. As a resultSICAD II represents the rate which better reflects the economics of Avon Venezuela's business activity, we concluded that we should utilize the 32%SICAD II exchange rate to remeasure our Venezuelan operations as of March 31, 2014. At March 31, 2014, the SICAD II exchange rate was approximately 50, as compared to the official exchange rate of 6.30 that we used previously, which represents a devaluation of Venezuelan currency in February 2013, our 2013 revenue and operating margin was negatively impacted. Asapproximately 88%. In addition, as a result of using the U.S. historic dollar cost basis of non-monetary assets, such as inventory, acquired priorinventories, these assets continue to be remeasured at the devaluation,applicable rate at the time of acquisition. As a result, we determined that an adjustment of $116 to cost of sales was needed to reflect certain non-monetary assets at their net realizable value, which was recorded in the first nine monthsquarter of 2013 operating profit and net income were negatively impacted by $45, due to the difference between the historical cost at the previous official exchange rate of 4.30 and the new official exchange rate of 6.30.2014. We expect an additional negative impact of approximately $5$21 to 20132014 operating profit and net income duerelating to these non-monetary assets, primarily during the second quarter of 2014. In addition to the negative impact to operating margin, we recorded an after-tax loss of $42 ($54 in other expense, net and a benefit of $12 in income taxes) in the first quarter of 2014, primarily reflecting the write-down of monetary assets and liabilities. See "Segment Review - Latin America" of this MD&A for further discussion of Venezuela.
As previously reported, we have been engaged in settlement negotiations with the United States Department of Justice ("DOJ") and the staff of the United States Securities and Exchange Commission ("SEC") related to their investigations of the Foreign Corrupt Practices Act ("FCPA") and related matters. We have now reached an understanding with respect to terms of settlement

3124


AVON PRODUCTS, INC.
MANAGEMENT DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
(U.S. dollars in millions, except per share data)


difference betweenwith each of the historical cost at the previous official exchange rate of 4.30DOJ and the new official exchange rate of 6.30. In addition to the negative impact to operating margin, as a resultstaff of the devaluationSEC. The Company recorded an additional accrual of Venezuelan currency,$46 during the first quarter of 2013, we recorded a one-time, after-tax loss of $51 ($34 in other expense, net and $17 in income taxes), primarily reflecting2014 with respect to these matters, bringing the write-down of monetary assets and liabilities and deferred tax benefits. Refertotal liability accrued at March 31, 2014 to further discussion of Venezuela in "Segment Review - Latin America" of this MD&A.
In July 2013, we completed the sale of our Silpada business ("Silpada") for $85. Silpada has been classified within discontinued operations for all periods presented. Silpada was previously reported within our North America segment. In the second quarter of 2013, the Company recorded a pre-tax charge of $79 ($50 net of tax), reflecting the expected loss on sale.
CRITICAL ACCOUNTING ESTIMATES
The disclosure below provides information that is supplemental to the disclosure provided in our 2012 Form 10-K:
Taxes
At December 31, 2012, we had recognized deferred tax assets of $356 relating to foreign tax credit carryforwards of which $58, $44, $54, $125 and $75 expire at the end of 2018, 2019, 2020, 2021 and 2022, respectively. We have a history of having domestic source losses and our excess foreign tax credits have primarily resulted from having a greater domestic source loss in recent years which reduces foreign source income. Our ability to utilize these foreign tax credits is dependent on future U.S. taxable income. At December 31, 2012, we would need to generate approximately $1 billion of excess net foreign source income in order to realize the deferred tax assets. There are a number of variables to consider in determining the projected realization of excess foreign tax credits including the amount of any domestic source loss and the type, jurisdiction and timing of any foreign source income. Based on our projections, we estimate that it will take several years to generate sufficient excess net foreign source income to realize these excess foreign tax credits, which expire 10 years after being created.
We have concluded that the tax benefits associated with the foreign tax credits are “more likely than not” to be realized prior to expiration based on forecasted future U.S. taxable income, including domestic profitability, royalties received from foreign subsidiaries and repatriation of foreign earnings, and the potential impact of possible tax planning strategies. Assumptions embedded in our forecasted future U.S. taxable income include continued international growth, the stabilization of the U.S. business and the reduction of corporate expenses. To the extent U.S. taxable income is less favorable than currently projected, our ability to utilize these foreign tax credits may be negatively affected.
At December 31, 2012, we had $3.1 billion of cumulative undistributed earnings of foreign subsidiaries. The repatriation of foreign earnings should result in the utilization of foreign tax credits in the year of repatriation; therefore, the utilization of foreign tax credits is dependent on the amount and timing of repatriations, as well as the jurisdictions involved.
Goodwill and Intangible Assets
The impairment analyses performed for goodwill and intangible assets require several estimates in computing the estimated fair value of a reporting unit, an indefinite-lived intangible asset, and a finite-lived intangible asset. We use a discounted cash flow ("DCF") approach to estimate the fair value of a reporting unit, which we believe is the most reliable indicator of fair value of a business, and is most consistent with the approach that we would generally expect a market participant would use. In estimating the fair value of our reporting units utilizing a DCF approach, we typically forecast revenue and the resulting cash flows for periods of five to ten years and include an estimated terminal value at the end of the forecasted period. When determining the appropriate forecast period for the DCF approach, we consider the amount of time required before the reporting unit achieves what we consider a normalized, sustainable level of cash flows. The estimation of fair value utilizing a DCF approach includes numerous uncertainties which require our significant judgment when making assumptions of expected growth rates and the selection of discount rates, as well as assumptions regarding general economic and business conditions, and the structure that would yield the highest economic value, among other factors.
Key assumptions used in measuring the fair value of China included projections of revenue and the resulting cash flows. To estimate the fair value of China, we forecasted revenue and the resulting cash flows over ten years using a DCF model which included a terminal value at the end of the projection period. We believed that a ten-year period was a reasonable amount of time in order to return China's cash flows to normalized, sustainable levels.
Key assumptions used in measuring the fair value of Silpada included the discount rate (based on the weighted-average cost of capital) and revenue growth, as well as silver prices and Representative growth and activity rates. To estimate the fair value of Silpada, we forecasted revenue and the resulting cash flows over ten years using a DCF model which included a terminal value

32


AVON PRODUCTS, INC.
MANAGEMENT DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
(U.S. dollars in millions, except per share data)


at the end of the projection period. We believed that a ten-year period was a reasonable amount of time in order to return Silpada's cash flows to normalized, sustainable levels. The fair value of Silpada's indefinite-lived trademark was determined using a risk-adjusted DCF model under the relief-from-royalty method. The royalty rate used was based on a consideration of market rates. The fair value of the Silpada finite-lived customer relationships was determined using a DCF model under the multi-period excess earnings method. The impact of the impairments associated with Silpada are reflected within Discontinued Operations.

NEW ACCOUNTING STANDARDS
Information relating to new accounting standards is included in$135. See Note 1, Accounting Policies,6, Contingencies to the consolidated financial statements included herein.

herein for more information.

NEW ACCOUNTING STANDARDS
Not applicable.
PERFORMANCE METRICS
In the first quarter of 2014, we revised the definition of our "Change in Active Representatives" performance metric. The change from the previous definition is that we no longer divide the unique orders by the number of billing days. This update aligns our external performance metrics with how we internally monitor the performance of our business. The updated definition is as follows:
This metric is a measure of Representative activity based on the number of unique Representatives submitting at least one order in a sales campaign, totaled for all campaigns in the related period. To determine the change in Active Representatives, this calculation is compared to the same calculation in the corresponding period of the prior year. Orders in China are excluded from this metric as our business in China is predominantly retail. Liz Earle is also excluded from this calculation as they do not distribute through the direct-selling channel.
In addition, we have added a definition for our "Change in Average Order" performance metric, as follows:
This metric is a measure of Representative productivity. The calculation is the difference of the year-over-year change in revenue on a Constant $ basis and the Change in Active Representatives. Change in Average Order may be impacted by a combination of factors such as inflation, units, product mix, and/or pricing.
RESULTS OF OPERATIONS—THREE AND NINE MONTHS ENDED SEPTEMBER 30, 2013MARCH 31, 2014 AS COMPARED TO THE THREE AND NINE MONTHS ENDED SEPTEMBER 30, 2012MARCH 31, 2013
Non-GAAP Financial Measures
To supplement our financial results presented in accordance with generally accepted accounting principles in the United States ("GAAP"), we disclose operating results that have been adjusted to exclude the impact of changes due to the translation of foreign currencies into U.S. dollars, including changes in: revenue, operating profit, Adjusted operating profit, operating margin and Adjusted operating margin. We also refer to these adjusted financial measures as Constant $ items, which are Non-GAAP financial measures. We believe these measures provide investors an additional perspective on trends. To exclude the impact of changes due to the translation of foreign currencies into U.S. dollars, we calculate current-year results and prior-year results at a constant exchange rate. Currency impact is determined as the difference between actual growth rates and constantconstant- currency growth rates.
We also present gross margin, selling, general and administrative expenses as a percentage of revenue, total and net global expenses, operating profit, operating margin and effective tax rate on a Non-GAAP basis. The discussion of our segments presents operating profit and operating margin on a Non-GAAP basis. We refer to these Non-GAAP financial measures as "Adjusted." We have provided a quantitative reconciliation of the difference between the Non-GAAP financial measures and the financial measures calculated and reported in accordance with GAAP. The Company uses the Non-GAAP financial measures to evaluate its operating performance and believes that it is meaningful for investors to be made aware of, on a period-to-period basis, the impacts of 1) costs to implement ("CTI") restructuring initiatives, 2) costs and charges related to Venezuelathe devaluations of Venezuelan currency in March 2014 and February 2013, combined with being designated as a highly inflationary economy and the subsequent devaluation of its currency in February 2013 ("Venezuelan special items"), 3) the $12additional $46 accrual recorded for the offer of settlement relatingpotential settlements related to the FCPA investigations ("FCPA accrual"), and 4) the goodwill and intangible asset impairment charges and a valuation allowance for deferred tax assets related to China ("China impairment and other charges"), and 5) costs and charges related to the extinguishment of debt ("Loss on extinguishment of debt"). The Company believes investors find the Non-GAAP information helpful in understanding the ongoing performance of operations separate from items that may have a disproportionate positive or negative impact on the Company's financial results in any particular period.
The Venezuelan special items include the impact on the Consolidated Statements of Income in 2014 and 2013, caused by the devaluationdevaluations of Venezuelan currency on monetary assets and liabilities, such as cash, receivables and payables; deferred tax assets and liabilities; and non-monetary assets, such as inventory and prepaid expenses.inventories. For non-monetary assets, the Venezuelan special items include the earnings impact caused by the difference between the historical cost of the assets at the previous exchange rate and the revised exchange rate. In the first quarter of 2014, the Venezuelan special items also include an adjustment of $116 to reflect certain non-monetary assets at their net realizable value. In 2013, the devaluation was as a result of the change in the official exchange rate, which moved from 4.30 to 6.30, and in 2014, the devaluation was caused as a result of moving from the official exchange rate of 4.30 and6.30 to the revised officialSICAD II exchange rate of 6.30. The China impairment and other charges include the impact on the Consolidated Statements of Income caused by the goodwill and intangible asset impairment charges and a valuation allowance for deferred tax assets related to Chinaapproximately 50.

25


AVON PRODUCTS, INC.
MANAGEMENT DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
(U.S. dollars in the third quarter of 2013, and the goodwill impairment charge related to China in the third quarter of 2012. millions, except per share data)


The Loss on extinguishment of debt includes the impact on the Consolidated Statements of Income in the first quarter of 2013, caused by the make-whole premium and the write-off of debt issuance costs associated with the prepayment of our Private Notes (as defined below), as well as the write-off of debt issuance costs associated with the early repayment of $380 of the outstanding principal amount of the term loan agreement (as defined below). The Loss on extinguishment of debt also includes the impact on the Consolidated Statements of Income in the second quarter of 2013 caused by the make-whole premium and the write-off of debt issuance costs and discounts, partially offset by a deferred gain associated with the January 2013 interest-rate swap agreement termination, associated with the prepayment of the 2014 Notes (as defined below).

33


AVON PRODUCTS, INC.
MANAGEMENT DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
(U.S. dollars in millions, except per share data)


See Note 6, Contingencies, Note 10, Restructuring Initiatives, Note 11, Goodwill and Intangible Assets1, Accounting Policies, Note 6, Contingencies, and Note 14, Debt, to the consolidated financial statements included herein, "Segment Review - Latin America" below, and "Liquidity and Capital Resources" below for more information on these items.
These Non-GAAP measures should not be considered in isolation, or as a substitute for, or superior to, financial measures calculated in accordance with GAAP.

3426


AVON PRODUCTS, INC.
MANAGEMENT DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
(U.S. dollars in millions, except per share data)



Consolidated
Three Months Ended September 30, Nine Months Ended September 30,Three Months Ended March 31,
2013 2012 
%/Point
Change
 2013 2012 
%/Point
Change
2014 2013 
%/Point
Change
Total revenue$2,322.9
 $2,510.6
 (7)% $7,287.8
 $7,609.2
 (4)%$2,183.6
 $2,456.0
 (11)%
Cost of sales871.7
 971.2
 (10)% 2,732.5
 2,915.6
 (6)%955.4
 925.4
 3 %
Selling, general and administrative expenses1,340.9
 1,384.8
 (3)% 4,068.8
 4,337.4
 (6)%1,279.1
 1,356.6
 (6)%
Impairment of goodwill and intangible asset42.1
 44.0
 (4)% 42.1
 44.0
 (4)%
Operating profit68.2
 110.6
 (38)% 444.4
 312.2
 42 %
Operating (loss) profit(50.9) 174.0
 *
Interest expense30.3
 27.3
 11 % 90.8
 76.8
 18 %27.5
 29.4
 (6)%
Loss on extinguishment of debt
 
 *
 86.0
 
 *

 73.0
 *
Interest income(3.4) (3.8) (11)% (8.2) (10.5) (22)%(3.8) (2.0) 90 %
Other expense, net9.7
 4.8
 102 % 69.6
 28.6
 143 %66.4
 44.3
 50 %
(Loss) income from continuing operations, net of tax(6.4) 36.2
 (118)% 66.7
 129.5
 (48)%
Net income attributable to Avon(5.5) 31.6
 (117)% 12.7
 119.7
 (89)%
Diluted (loss) earnings per share from continuing operations(.01) .08
 *
 .15
 .29
 (48)%
Diluted (loss) earnings per share attributable to Avon(.01) .07
 *
 .03
 .27
 (89)%
Loss from continuing operations, net of tax(167.2) (11.5) *
Net loss attributable to Avon$(168.3) $(13.7) *
Diluted loss per share from continuing operations$(.38) $(.03) *
Diluted loss per share attributable to Avon$(.38) $(.03) *
                
Advertising expenses(1)
$53.9
 $57.2
 (6)% 141.6
 189.3
 (25)%$32.3
 $45.9
 (30)%
                
Gross margin62.5 % 61.3 % 1.2
 62.5 % 61.7 % .8
56.2 % 62.3 % (6.1)
CTI restructuring
 
 
 
 
 

 
 
Venezuelan special items.6
 
 .6
 .5
 
 .5
5.3
 .4
 4.9
Adjusted gross margin63.1 % 61.3 % 1.8
 63.0 % 61.7 % 1.3
61.5 % 62.7 % (1.2)
                
Selling, general and administrative expenses as a % of total revenue57.7 % 55.2 % 2.5
 55.8 % 57.0 % (1.2)58.6 % 55.2 % 3.4
CTI restructuring
 (.1) .1
 (.4) (.8) .4
(1.0) (.9) (.1)
Venezuelan special items
 
 
 (.1) 
 (.1)
 (.1) .1
FCPA accrual
 
 
 (.2) 
 (.2)(2.1) 
 (2.1)
Adjusted selling, general and administrative expenses as a % of total revenue57.7 % 55.1 % 2.6
 55.2 % 56.2 % (1.0)55.4 % 54.3 % 1.1
                
Operating profit$68.2
 $110.6
 (38)% $444.4
 $312.2
 42 %
Operating (loss) profit$(50.9) $174.0
 *
CTI restructuring(.2) 1.6
 

 28.5
 67.1
  22.7
 20.3
 

Venezuelan special items14.9
 
 

 44.7
 
  115.7
 13.3
 

FCPA accrual
 
   12.0
 
  46.0
 
  
China impairment and other charges42.1
 44.0
   42.1
 44.0
  
Adjusted operating profit$125.0
 $156.2
 (20)% $571.7
 $423.3
 35 %$133.5
 $207.6
 (36)%
                
Operating margin2.9 % 4.4 % (1.5) 6.1 % 4.1 % 2.0
(2.3)% 7.1 % (9.4)
CTI restructuring
 .1
 (.1) .4
 .9
 (.5)1.0
 .8
 .2
Venezuelan special items.6
 
 .6
 .6
 
 .6
5.3
 .5
 4.8
FCPA accrual
 
 
 .2
 
 .2
2.1
 
 2.1
China impairment and other charges1.8
 1.8
 
 .6
 .6
 
Adjusted operating margin5.4 % 6.2 % (.8) 7.8 % 5.6 % 2.2
6.1 % 8.5 % (2.4)
                
Effective tax rate120.1 % 56.0 % 64.1
 67.6 % 40.4 % 27.2
(18.6)% 139.4 % (158.0)
CTI restructuring(4.9) (.3) (4.6)
Venezuelan special items152.7
 (107.8) 260.5
FCPA accrual(82.9) 
 (82.9)
Loss on extinguishment of debt
 2.5
 (2.5)
Adjusted effective tax rate46.3 % 33.8 % 12.5
     
Change in Active Representatives(2)
    (4)%
Change in units sold    (6)%
Amounts in the table above may not necessarily sum due to rounding.
* Calculation not meaningful

3527


AVON PRODUCTS, INC.
MANAGEMENT DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
(U.S. dollars in millions, except per share data)


(1)Advertising expenses are included within selling, general and administrative expenses.
(2)See "Performance Metrics" in this MD&A for a discussion of the update to the definition of Change in Active Representatives.

Three Months Ended March 31, 2014
Revenue
During the three months ended March 31, 2014, revenues declined 11% compared to the prior-year period primarily due to unfavorable foreign exchange. Constant $ revenue decreased 3%. The decrease in Constant $ revenue was primarily due to a 4% decrease in Active Representatives, partially offset by higher average order. Units sold decreased 6%, while the net impact of price and mix increased 3%.
On a category basis, revenue growth rates were as follows:
  %/Point Change
  US$ Constant $
Beauty (12)% (4)%
Beauty Category:    
Skincare (14) (7)
Fragrance (9) 1
Color (12) (4)
     
Fashion & Home (9) (1)
Fashion & Home Category:    
Fashion (15) (9)
Home 2 12
See “Segment Review” in this MD&A for additional information related to changes in revenue by segment.
Operating Margin
Operating margin and Adjusted operating margin decreased 940 basis points and 240 basis points, respectively, compared to the same period of 2013. The decreases in operating margin and Adjusted operating margin are discussed further below in "Gross Margin" and "Selling, General and Administrative Expenses."
Gross Margin
Gross margin and Adjusted gross margin decreased 610 basis points and 120 basis points, respectively, compared to the same period of 2013. The decrease in gross margin was largely due to an adjustment of $116 associated with our Venezuela operations to reflect certain non-monetary assets at their net realizable value, which was recorded in the first quarter of 2014. Refer to "Segment Review - Latin America" in this MD&A for a further discussion of Venezuela.
The decrease in Adjusted gross margin was primarily due to the negative impact of foreign exchange, driven by Europe, Middle East & Africa. There were no other significant drivers of the decrease in Adjusted gross margin.
Selling, General and Administrative Expenses
Selling, general and administrative expenses and Adjusted selling, general, and administrative expenses as a percentage of revenue increased 340 basis points and 110 basis points, respectively, compared to the same period of 2013. Selling, general and administrative expenses as a percentage of revenue was negatively impacted by the additional $46 accrual recorded for the potential settlements related to the FCPA investigations. The increase in Adjusted selling, general and administrative expenses as a percentage of revenue was primarily due to the following:
an increase of 100 basis points from foreign exchange, driven by Europe, Middle East & Africa;
an increase of 40 basis points due to the net impact of declining revenue with respect to our fixed expenses, partially offset by lower expenses primarily resulting from our cost savings initiatives; and
a decrease of 40 basis points from lower advertising costs, driven by North America.
Refer to “Segment Review” in this MD&A for additional information related to changes in operating margin by segment.

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AVON PRODUCTS, INC.
MANAGEMENT DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
(U.S. dollars in millions, except per share data)


Other Expense
 Three Months Ended September 30, Nine Months Ended September 30,
 2013 2012 
%/Point
Change
 2013 2012 
%/Point
Change
CTI restructuring(.9) .1
 (1.0) (.3) (.1) (.2)
Venezuelan special items(6.8) 
 (6.8) (17.8) 
 (17.8)
FCPA accrual
 
 
 (1.2) 
 (1.2)
China impairment and other charges(79.8) (19.5) (60.3) (14.8) (6.8) (8.0)
Loss on extinguishment of debt
 
 
 .6
 
 .6
Adjusted effective tax rate32.5 % 36.6 % (4.1) 34.0 % 33.5 % .5
            
Change in Active Representatives    (3)%     (1)%
Change in units sold    (7)%     (4)%
Amounts in the table above may not necessarily sum due to rounding.
* Calculation not meaningful
(1)Advertising expenses are included within selling, general and administrative expenses.

Three Months Ended September 30, 2013
Revenue
During the three months ended September 30, 2013, revenues declined 7%Interest expense decreased by 6% compared to the prior-year period, primarily due to unfavorable foreign exchange. Constant $ revenue decreased 1%. Constant $ Revenue was favorably impacted by approximately 1 point, as a result of the recognition of tax credits associated with Value Added Taxes ("VAT") in Brazil of $22. The decrease in Constant $ revenue was primarily due to a 3% decrease in Active Representatives,lower outstanding debt balances partially offset by higher average order. Units sold decreased 7%, while the net impact of price and mix increased 6%, as pricing partially benefited from inflationary impacts in Latin America, primarily in Argentina and Venezuela. Refer to "Segment Review - Latin America" in this MD&A for a further discussion of the VAT credits in Brazil.interest rates.
On a category basis, the growth rates were as follows:
  %/Point Change
  US$ Constant $
Beauty (9)% (2)%
Beauty Category:    
Fragrance (8) (1)
Color (5) 2
Skincare (12) (6)
Personal care (11) (5)
     
Fashion & Home (7) (2)
Fashion & Home Category:    
Fashion (11) (6)
Home (1) 6
See “Segment Review” in this MD&A for additional information related to changes in revenue by segment.
Gross Margin
Gross margin and Adjusted gross margin increased by 120 basis points and 180 basis points, respectively, compared to the same period of 2012. The increase in Adjusted gross margin was primarily due to the following:
a benefit of 30 basis points associated with the VAT credits in Brazil recognized in the third quarter of 2013;
an increase of 110 basis points due to the favorable net impact of mix and pricing, primarily in Latin America related to improvements from pricing, which benefited in comparison to the prior-year period that included actions to flow

36


AVON PRODUCTS, INC.
MANAGEMENT DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
(U.S. dollars in millions, except per share data)


excess inventory, as well as the realization of price increases in advance of costs in markets experiencing relatively high inflation (Venezuela and Argentina);
an increase of 50 basis points due to lower supply chain costs, largely due to 50 points from lower freight costs, primarily in Latin America due to reduced usage of air freight; and
a decrease of 40 basis points due to the negative impact of foreign exchange.
Selling, General and Administrative Expenses
Selling, general and administrative expenses and Adjusted selling, general, and administrative expenses as a percentage of revenue increased 250 basis points and 260 basis points, respectively, compared to the same period of 2012. The increase in Adjusted selling, general, and administrative expenses as a percentage of revenue was primarily due to the following:
a benefit of 50 basis points associated with the VAT credits in Brazil recognized in the third quarter of 2013;
an increase of 130 basis points due to the net impact of declining revenue with respect to our fixed expenses, including the impact of higher compensation costs, primarily due to inflationary impacts in Latin America, higher expenses related to our Service Model Transformation ("SMT") project, and increased legal expenses in Latin America primarily associated with labor and civil related matters in Brazil. These items were partially offset by lower professional and related fees associated with the FCPA investigation and compliance reviews;
an increase of 80 basis points from higher distribution costs, driven by increased transportation costs, primarily in Latin America, and increased costs per unit as a result of lower volume in North America;
an increase of 50 basis points from higher Representative and sales leader investment, driven by Latin America to support new product launches in Brazil; and
an increase of 40 basis points from higher bad debt expense, driven by Latin America, primarily in Brazil.
Refer to “Segment Review” in this MD&A for additional information related to changes in operating margin by segment and "Segment Review - Latin America" in this MD&A for a further discussion of the VAT credits in Brazil.
Impairment of Goodwill and Intangible Asset
During the third quarter of 2013, we recorded a non-cash impairment charge of $42 for goodwill and intangible assets, as compared to a non-cash impairment charge or $44 in the third quarter of 2012 for goodwill, both associated with our China business. Refer to Note 11, Goodwill and Intangible Assets, to the consolidated financial statements included herein for more information.
Other Expense
Interest expense increased by 11% compared to the prior-year period, primarily due to higher average interest rates partially offset by lower outstanding debt balances.
Interest income decreased by 11% compared to the prior-year period, primarily due to higher average interest rates offset partially by lower average cash balances.
Other expense, net, increased compared to the prior-year period, primarily due to higher foreign exchange losses in the third quarter of 2013.

Effective Tax Rate

The effective tax rate was 120.1% compared to 56.0% in the prior-year period. The effective tax rate in 2013 and 2012 was unfavorably impacted by the non-cash impairment charges for goodwill and intangible assets associated with our China business of $42 and $44, respectively. Refer to Note 11, Goodwill and Intangible Assets, to the consolidated financial statements included herein for more information. The effective tax rate in 2013 was also unfavorably impacted by the devaluation of the Venezuelan currency in conjunction with highly inflationary accounting discussed further within "Segment Review - Latin America" in this MD&A, and a valuation allowance for deferred tax assets related to China in 2013. The Adjusted effective tax rate was 32.5% for the third quarter of 2013 compared to 36.6% in the prior-year period primarily due to the favorable impact of 2013 discrete benefits on lower pre-tax income.



37


AVON PRODUCTS, INC.
MANAGEMENT DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
(U.S. dollars in millions, except per share data)


Nine Months Ended September 30, 2013
Revenue
During the nine months ended September 30, 2013, revenues declined 4% compared to the prior-year period due to unfavorable foreign exchange. Constant $ revenue was relatively unchanged, as a 1% increase in average order was offset by a 1% decrease in Active Representatives. Units sold decreased 4% while the net impact of price and mix increased 4%, as pricing partially benefited from inflationary impacts in Latin America, primarily in Argentina and Venezuela.
On a category basis, the growth rates were as follows:
  %/Point Change
  US$ Constant $
Beauty (6)% (1)%
Beauty Category:    
Fragrance (3) 3
Color (5) 
Skincare (11) (7)
Personal care (6) (2)
     
Fashion & Home (2) 2
Fashion & Home Category:    
Fashion (6) (3)
Home 5 11
See “Segment Review” in this MD&A for additional information related to changes in revenue by segment.
Gross Margin
Gross margin and Adjusted gross margin increased by 80 basis points and 130 basis points, respectively, compared to the same period of 2012. The increase in Adjusted gross margin was primarily due to the following:
an increase of 100 basis points due to lower supply chain costs, largely due to 60 points from lower freight costs, primarily in Latin America due to reduced usage of air freight;
an increase of 40 basis points due to the favorable net impact of mix and pricing, primarily in Latin America include the realization of price increases in advance of costs in markets experiencing relatively high inflation (Venezuela and Argentina); and
a decrease of 50 basis points due to the negative impact of foreign exchange.
Selling, General and Administrative Expenses
Selling, general and administrative expenses and Adjusted selling, general, and administrative expenses as a percentage of revenue decreased 120 basis points and 100 basis points, respectively, compared to the same period of 2012. The decrease in Adjusted selling, general, and administrative expenses as a percentage of revenue was primarily due to the following:
a decrease of 50 basis points from lower advertising cost, driven by Latin America;
a decrease of 40 basis points from lower administrative expenses, primarily due to lower professional and related fees associated with the FCPA investigation and compliance reviews, as well as lower compensation costs;
a decrease of 40 basis points from lower net brochure costs primarily in Europe;
an increase of 70 basis points due to higher distribution costs, driven by increased transportation costs, primarily in Latin America, and increased costs per unit as a result of lower volume in North America; and
various other insignificant items that contributed to the decrease in Selling, general and administrative expenses and Adjusted selling, general, and administrative expenses.
Refer to “Segment Review” in this MD&A for additional information related to changes in operating margin by segment.

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AVON PRODUCTS, INC.
MANAGEMENT DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
(U.S. dollars in millions, except per share data)


Impairment of Goodwill and Intangible Asset
During the third quarter of 2013, we recorded a non-cash impairment charge of $42 for goodwill and intangible assets, as compared to a non-cash impairment charge of $44 in the third quarter of 2012 for goodwill, both associated with our China business. Refer to Note 11, Goodwill and Intangible Assets, to the consolidated financial statements included herein for more information.
Other Expense
Interest expense increased by 18% compared to the prior-year period, primarily due to higher average interest rates partially offset by lower outstanding debt balances.
Loss on extinguishment of debt in the first nine monthsquarter of 2013 is comprised of $71 for the make-whole premium and the write-off of debt issuance costs associated with the prepayment of our Private Notes (as defined below) and $2 for the write-off of debt issuance costs associated with the early repayment of $380the $380 of the outstanding principal amount of the term loan agreement which occurred in the first quarter of 2013. In addition, in the second quarter of 2013 we recorded a loss on extinguishment of debt of $13 for the make-whole premium and write-off of debt issuance costs, partially offset by a deferred gain associated with the January 2013 interest-rate swap agreement termination, associated with the prepayment of our 2014 Notes.(as defined below). Refer to Note 14, Debt, to the consolidated financial statements included herein and "Liquidity and Capital Resources" in this MD&A for moreadditional information.
Interest income decreasedincreased by 22%approximately $2 compared to the prior-year period, primarily due to lowerhigher average interest rates as well aspartially offset by lower average cash balances.
Other expense, net, increased 50% compared to the prior-year period, primarily due to a more significant impact, $54 in 2014 as compared to $34 negative impact in the first quarter of 2013, from the devaluationdevaluations of the Venezuelan currency on monetary assets and liabilities in conjunction with highly inflationary accounting. Refer to "Segment Review - Latin America" in this MD&A for a further discussion of our Venezuela operations.

Venezuela.
Effective Tax Rate

The effective tax rate was 67.6%(18.6)% compared to 40.4%139.4% in the prior-year period. The effective tax rate in 2013 and 20122014 was unfavorably impacted by the non-cash impairment charges for goodwill and intangible assets associated with our China business of $42 and $44, respectively. Refer to Note 11, Goodwill and Intangible Assets, to the consolidated financial statements included herein for more information. The 2013 effective tax rate was unfavorably impacted by the devaluation of the Venezuelan currency in conjunction with highly inflationary accounting discussed further within "Segment Review - Latin America" in this MD&A, a $12&A. The effective tax rate in 2014 was also negatively impacted by the additional $46 accrual recorded for the offer of settlement relatingpotential settlements related to the FCPA investigations recognized inas a portion of the second quarter of 2013,potential settlements is not deductible and a valuation allowance for deferred tax assets relatedthere is uncertainty surrounding our ability to China in 2013.deduct the remaining portion. The Adjusted effective tax rate was 34.0%46.3% for the first nine monthsquarter of 20132014 compared to 33.5%33.8% in the prior-year period. The higher 2014 Adjusted effective tax rate is primarily due to valuation allowances for deferred taxes, including the impact of legislative changes, and the country mix of earnings.
Segment Review

Latin America
 Three Months Ended March 31,
     %/Point Change
 2014 2013 US$ Constant $
Total revenue$1,066.7
 $1,144.4
 (7)% 7 %
Operating (loss) profit(43.4) 101.4
 *
 (24)%
CTI restructuring14.9
 (1.8)    
Venezuelan special items115.7
 13.3
    
Adjusted operating profit$87.2
 $112.8
 (23)% (7)%
        
Operating margin(4.1)% 8.9 % (13.0) (2.7)
CTI restructuring1.4
 (.2)    
Venezuelan special items10.8
 1.2
    
Adjusted operating margin8.2 % 9.9 % (1.7) (1.2)
        
Change in Active Representatives(1)
      (1)%
Change in units sold      (1)%
(1) See "Performance Metrics" in this MD&A for a discussion of the update to the definition of Change in Active Representatives.
* Calculation not meaningful
Amounts in the table above may not necessarily sum due to rounding.
Total revenue decreased 7% compared to the prior-year period due to the unfavorable impact from foreign exchange. On a Constant $ basis, revenue grew 7%. The region's Constant $ revenue growth was primarily due to higher average order, partially offset by a decrease in Active Representatives. Average order benefited from pricing, including inflationary impacts, primarily in Venezuela. Revenue in Venezuela increased 27%, while revenue in Brazil and Mexico declined 10% and 12%,

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AVON PRODUCTS, INC.
MANAGEMENT DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
(U.S. dollars in millions, except per share data)


Segment Review
Latin America
 Three Months Ended September 30, Nine Months Ended September 30,
     %/Point Change     %/Point Change
 2013 2012 US$ Constant $ 2013 2012 US$ Constant $
Total revenue$1,207.7
 $1,270.9
 (5)% 6 % $3,604.2
 $3,663.2
 (2)% 7 %
Operating profit121.7
 142.2
 (14)% 9 % 370.9
 307.9
 20 % 45 %
CTI restructuring.1
 .1
     2.2
 11.9
    
Venezuelan special items14.9
 
     44.7
 
    
Adjusted operating profit$136.7
 $142.3
 (4)% 9 % $417.8
 $319.8
 31 % 42 %
                
Operating margin10.1% 11.2% (1.1) .3
 10.3% 8.4% 1.9
 3.0
CTI restructuring
 
     .1
 .3
    
Venezuelan special items1.2
 
     1.2
 
    
Adjusted operating margin11.3% 11.2% .1
 .4
 11.6% 8.7% 2.9
 2.9
                
Change in Active Representatives      (1)%       2 %
Change in units sold      (6)%       (2)%
Amounts in the table above may not necessarily sum due to rounding.
Three Months Ended September 30, 2013
Total revenue decreased 5% compared to the prior-year period due to the unfavorable impact from foreign exchange, including the impact of the Venezuelan currency devaluation. On a Constant $ basis, revenue grew 6%. The region's revenue was favorably impacted by approximately 2 points due to a benefit to Brazil's Constant $ revenue as a result of the recognition of tax credits of $22 in the third quarter of 2013 associated with a change in estimate of expected recoveries of VAT. As the tax credits are associated with VAT, which is recorded as a reduction to revenue, the benefit from these tax credits is recognized as revenue. The region's Constant $ revenue growth was also due to higher average order, which benefited from pricing, including inflationary impacts primarily in Argentina and Venezuela, and new Beauty product launches. Revenue in Brazil grew 1% while revenue in Mexico and Venezuela declined 5% and 22%, respectively. Revenue growth in Brazil and Venezuela wasrespectively, unfavorably impacted by foreign exchange. Constant $ revenue benefited from growth of 13%increased 54% in Venezuela and 5% in Brazil, and 15%declined 8% in Mexico.
Revenue and operating profit in Venezuela were negatively impacted in 2013 by the Venezuelan currency devaluation which was partially offseteffective February 13, 2013, and will continue to be negatively impacted in 2014 due to the use of the SICAD II exchange rate which was effective March 31, 2014. As our adoption of the SICAD II rate for the remeasurement of Avon Venezuela's financial statements was not effective until March 31, 2014, Avon Venezuela's income statement for the three months ended March 31, 2014, was remeasured using the official exchange rate of 6.30, whereas Avon Venezuela's balance sheet was remeasured at the SICAD II exchange rate of approximately 50. Results for periods prior to 2014 were not impacted by a declinethe change to the SICAD II rate.
Beginning in the second quarter of 7% in Mexico.
2014, the application of the SICAD II exchange rate to remeasure Avon Venezuela's income statement will meaningfully reduce Avon Venezuela's reported revenue and Adjusted operating profit. In 2014, our Constant $ revenue in Brazil was favorablygrowth and Constant $ operating profit growth will not be impacted by approximately 4 points due to the benefituse of the VAT credits recognizedSICAD II exchange rate as we intend to apply an exchange rate of 6.30 to current and prior periods for our Venezuela operations in order to determine Constant $ growth. If we were to use an exchange rate of 50 for our Venezuela operations for the third quarterthree months ended March 31, 2014, the region's Constant $ revenue growth would have been 2% and the region's Constant $ Adjusted operating margin decrease would have been 1.7 points, and Avon's consolidated Constant $ revenue decline would have been 5%. As we update our Constant $ rates on an annual basis, we will report the effects of 2013. the use of the SICAD II exchange rate on our Constant $ financial performance beginning with our 2015 results. See below for further discussion regarding the impact of the Venezuelan currency devaluation.
Brazil's Constant $ revenue growth was also due toprimarily driven by higher average order, primarily due to benefits from pricing, new Beauty product launches and continued strength in Fashion & Home.order. On a Constant $ basis, Brazil’s sales from Beauty products increased 6%4%, benefiting from product launches, and sales from Fashion & Home products increased 18%11% primarily due to continued benefits from effective pricing and merchandising. Units sold decreasedThe benefit recognized in the first quarter of 2013 as a result of the initial realization of a Brazilian government incentive associated with excise taxes was substantially offset by a benefit associated with Value Added Tax ("VAT") credits in Brazil driven bythat was recognized in the first quarter of 2014. The net effect of these benefits did not materially impact the revenue growth or change in operating margin of the region or Brazil. The benefit in the first quarter of 2014 was an out-of-period adjustment, and as the tax credits are associated with VAT, which are recorded as a decline in Beauty whichreduction to revenue, the benefit from these VAT credits was partially offset by an increase in Fashion & Home. Service levels in Brazil improved compared to the prior-year period.recognized as revenue.
TheMexico's Constant $ revenue decline in Mexico was primarily driven bydue to a decrease in Active Representatives and lower average order, partially offset by an increase in Active Representatives. Revenue in Mexico was negatively impacted by slowing economic activity and increased discounting by retail competition while we selectively raised prices. We expect continued challenges in Mexico.the impact of the timing of the Easter holiday which had a negative impact on the prior-year period. Constant $ revenue growth in Venezuela was primarily due to higher average order, benefitingwhich benefited from the inflationary impact on pricing that was partially offset by a decrease in units sold. Higher average order was partially offset by a decrease in Active Representatives, which was impacted by continued economic and political instability as well as service issues. Revenue and operating profit in Venezuela was negatively impacted in 2013 by the Venezuelan currency devaluation discussed below. Additional information on our Venezuela operations is discussed in more detail below.
Operating margin was negatively impacted by 1.29.6 points as compared to the prior-year period due to a larger impact in 2014 of the Venezuelan currency devaluationspecial items in conjunction with highly inflationary accounting as discussed further below. Operating margin was also negatively impacted by 1.6 points as compared to the prior-year period from higher CTI restructuring. Adjusted operating margin increased .1 point,decreased 1.7 points, or .41.2 points on a Constant $ basis, primarily as a result of:
a decline of .6 points due to lower gross margin caused primarily by 1.0 point from foreign exchange, partially offset by various other insignificant items that benefited gross margin;
a decline of .6 points from higher net brochure costs, primarily in Venezuela driven by inflation;
a decline of .5 points from higher administrative expenses, driven by inflationary costs in Venezuela and Argentina; and
a benefit of 1.5.5 points from lower field spend, primarily in Brazil.
Venezuela Discussion
Currency restrictions enacted by the Venezuelan government since 2003 have impacted the ability of Avon Venezuela to obtain foreign currency at the official rate to pay for imported products. Since 2010, we have been accounting for our operations in Venezuela under accounting guidance associated with highly inflationary economies. Under U.S. GAAP, the VAT creditsfinancial statements of a foreign entity operating in Brazil recognizeda highly inflationary economy are required to be remeasured as if the functional currency is the company’s reporting currency, the U.S. dollar. This generally results in translation adjustments, caused by changes in the third quarter of 2013, discussed above;exchange rate, being reported in earnings currently for monetary assets (e.g., cash, accounts receivable) and liabilities (e.g., accounts payable, accrued expenses) and requires that different procedures be used to translate non-monetary assets (e.g., inventories, fixed assets). Non-monetary assets and liabilities are remeasured at the historical U.S. dollar cost basis.

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MANAGEMENT DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
(U.S. dollars in millions, except per share data)


a benefit of 3.6 points due to higher gross margin caused primarily by 2.5 pointsThis diverges significantly from the favorable net impactapplication of mix and pricing. Improvements from pricing benefited in comparisonaccounting rules prior to the prior-year period that included actions to flow excess inventory,designation as well as the realization of price increases in advance of costs in markets experiencing relatively high inflation (Venezuela and Argentina), while mix negatively impacted gross margin due to higher growth in Fashion & Home. Gross margin also benefited by .4 points from lower supply chain costs driven by lower freight, primarily due to reduced usage of air freight;
a decline of 1.3 points from higher Representative and sales leader investment, primarily in Brazil to support new product launches;
a decline of 1.0 point driven by higher administrative expenses, primarily in Brazil due to increased legal expenses associated with labor and civil related matters;
a decline of .9 points from higher bad debt expense, primarily in Brazil;
a decline of .7 points from higher transportation costs, primarily in Argentina and Venezuela; and
various other insignificant items that partially offset the increase in operating margin and Adjusted operating margin.
Nine Months Ended September 30, 2013
Total revenue decreased 2% compared to the prior-year period due to the unfavorable impact from foreign exchange, including the impact of the Venezuelan currency devaluation. On a Constant $ basis, revenue grew 7%. The region's revenue was favorably impacted by approximately 1 point as a result of the aggregate of the tax credits recognized in the third quarter of 2013 and the initial realization of a government incentive that was recognized in the first quarter of 2013 associated with activity in prior years. As the government incentive is associated with excise taxes, which are recorded as a reduction to revenue, the benefit from that incentive is recognized as revenue. The region's Constant $ revenue growth was primarily due to higher average order, as well as an increase in Active Representatives. Average order benefited from an increase in units sold and pricing, including inflationary impacts, primarily in Argentina and Venezuela, and new Beauty product launches. Revenue in Mexico grew by 4% while revenue in Brazil and Venezuela declined by 1% and 19%, respectively, unfavorably impacted by foreign exchange. Constant $ revenue benefited from growth of 9% in Brazil, and 11% in Venezuela, while Constant $ revenue in Mexico was relatively unchanged.
Constant $ revenue in Brazil was favorably impacted by approximately 2 points due to the benefit of the aggregate of the VAT credits recognized in the third quarter of 2013 and the government incentive in the first quarter of 2013. Brazil's Constant $ revenue growth was primarily driven by an increase in Active Representatives, as well as higher average order which was primarily due to benefits from pricing, new Beauty product launches and continued strength in Fashion & Home. On a Constant $ basis, Brazil’s sales from Beauty products increased 4% and sales from Fashion & Home products increased 21% primarily due to more effective pricing and merchandising.
Constant $ revenue in Mexico was driven by an increase in Active Representatives which was offset by lower average order. Constant $ revenue growth in Venezuela was primarily due to higher average order, benefiting from the inflationary impact on pricing that was partially offset by a decrease in units sold. Higher average order was partially offset by a decrease in Active Representatives, which was impacted by continued economic and political instability as well as service issues. Revenue and operating profit in Venezuela was negatively impacted in 2013 by the Venezuelan currency devaluation discussed below. Additional information on our Venezuela operations is discussed in more detail below.
Operating margin was negatively impacted by 1.2 points due to the Venezuelan currency devaluation in conjunction with highly inflationary accounting, as discussed further below. Operating margin benefited by .2 points as comparedwhere such gains and losses would have been recognized only in other comprehensive income (equity).
With respect to the prior-year period from lower CTI restructuring. Adjusted operating margin increased 2.9 points on both a reported and Constant $ basis, primarily as a result of:
a benefit of .7 points associated with the aggregate of the VAT credits in Brazil recognized in the third quarter ofour 2013 and the government incentive in Brazil recognized in the first quarter of 2013, discussed above;
a benefit of 1.8 points due to higher gross margin caused primarily by 1.3 points from the favorable net impact of mix and pricing. Benefits from pricing include the realization of price increases in advance of costs in markets experiencing relatively high inflation (Venezuela and Argentina), while mix negatively impacted gross margin due to higher growth in Fashion & Home. Gross margin also benefited by .5 points from lower supply chain costs driven by lower freight, primarily due to reduced usage of air freight. These items were partially offset by .5 points from the unfavorable impact of foreign exchange;

41


AVON PRODUCTS, INC.
MANAGEMENT DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
(U.S. dollars in millions, except per share data)


a benefit of 1.3 points from lower advertising costs, primarily due to higher spending on product launches in the prior-year period;
a decline of .7 points from lower Representative and sales leader investment, partially in Brazil to support new product launches; and
a decline of .5 points from higher transportation costs, primarily in Argentina and Venezuela.
Currency restrictions enacted by the Venezuelan government in 2003 have impacted the ability of Avon Venezuela to obtain foreign currency at the official rate to pay for imported products. Since 2003, Avon Venezuela had been obtaining its foreign currency needs beyond the amounts that could be obtained at official rates through non-government sources where the exchange rates were less favorable than the official rate ("parallel market"). In late May 2010, the Venezuelan government took control over the previously freely-traded parallel market, by implementing a regulated ("SITME") market in early June 2010. The SITME market was eliminated in February 2013 in conjunction with the government's devaluation of its currency as described below. In March 2013, the government announced an auction-based foreign exchange system ("SICAD") that increases government control over the allocation of U.S. dollars in the country. The availability of U.S. dollars under the SICAD market for Avon has been limited to date.
We account for Venezuela as a highly inflationary economy. Effectiveresults, effective February 13, 2013, the official exchange rate moved from 4.30 to 6.30, a devaluation of 32%. As a result of the change in the official rate to 6.30, we recorded a one-time,an after-tax loss of $51 ($34 in other expense, net and $17 in income taxes) in the first quarter of 2013, primarily reflecting the write-down of monetary assets and liabilities and deferred tax benefits. Additionally, certain non-monetary assets are carried at the U.S. historic dollar cost subsequent to the devaluation. Therefore, these costs will impactimpacted the income statement during 2013 at a disproportionate rate as they willwere not be devalued based on the new exchange rates, but will bewere expensed at their U.S. historic dollar value. As a result of using the U.S. historic dollar cost basis of non-monetary assets, such as inventory,inventories, acquired prior to the devaluation, the first nine months ofquarter 2013 operating profit and net income were negatively impacted by $45,$13, due to the difference between the historical cost at the previous official exchange rate of 4.30 and the new official exchange rate of 6.30. We expect an additional negative impact of approximately $5 to 2013 operating profit and net income due to the difference between the historical cost at the previous official exchange rate of 4.30 and the new official exchange rate of 6.30.
In addition, revenue and operating profit for Avon's Venezuela operations is being and will continue to be negatively impacted when translated into dollars at the new official exchange rate of 6.30. This could be partially offset by the favorable impact of any operating performance improvements, however, there is no assurance we will be able to effect such performance improvements. Results for periods prior to 2013 were not impacted by the change in the official rate in February of 2013.
In March 2013, the government announced a foreign exchange system ("SICAD I") that increased government control over the allocation of U.S. dollars in the country. In January 2014, the government expanded SICAD I to include certain types of transactions, including dividends and royalties. The availability of U.S. dollars under the SICAD I market for Avon has been limited to-date. The SICAD I rate was 10.70 at March 31, 2014.
In February 2014, the Venezuelan government announced a new foreign exchange system ("SICAD II") which began operating on March 24, 2014. The Venezuelan government has indicated that all companies incorporated or domiciled in Venezuela in all sectors will be allowed to obtain U.S. dollars through the SICAD II market. The exchange rates established through the SICAD II market fluctuate daily and have been significantly higher than both the official rate and SICAD I rates. While there are multiple legal mechanisms in Venezuela to exchange currency, not all exchange mechanisms and rates are available to all entities. In April 2014, we began to access the SICAD II market and have been able to obtain limited U.S. dollars. While liquidity may be limited through the SICAD II market, in comparison to the other available exchange rates, it represents the rate which better reflects the economics of Avon Venezuela's business activity. Accordingly, we concluded that we should utilize the SICAD II exchange rate to remeasure our Venezuelan operations as of March 31, 2014.
At September 30, 2013,March 31, 2014, the SICAD II exchange rate was approximately 50, as compared to the official exchange rate of 6.30 that we used previously, which caused the recognition of a devaluation of approximately 88%. As a result of our change to the SICAD II rate, we recorded an after-tax loss of $42 ($54 in other expense, net and a benefit of $12 in income taxes) in the first quarter of 2014, primarily reflecting the write-down of monetary assets and liabilities.
Additionally, certain non-monetary assets are carried at their U.S. historic dollar cost subsequent to the devaluation. As a result of using the U.S. historic dollar cost basis of non-monetary assets, such as inventories, these assets continue to be remeasured at the applicable rate at the time of acquisition. As a result, we determined that an adjustment of $116 to cost of sales was needed to reflect certain non-monetary assets at their net realizable value, which was recorded in the first quarter of 2014. We expect an additional negative impact of approximately $21 to 2014 operating profit and net income relating to these non-monetary assets, primarily during the second quarter of 2014. In addition, at March 31, 2014, we reviewed Avon Venezuela's long-lived assets to determine whether the carrying amount of the assets were recoverable, and determined that they were. As such, no impairment of Avon Venezuela's long-lived assets was required; however, further devaluations or regulatory actions may impair the carrying value of Avon Venezuela's long-lived assets, which was approximately $106 at March 31, 2014.
At March 31, 2014, we had a net asset position of $284$131 associated with our operations in Venezuela, which included cash balances of $143,$19, of which approximately $142$18 was denominated in Bolívares remeasured at the September 30, 2013 official exchange rate of 6.30.March 31, 2014 SICAD II rate. Of the $284$131 net asset position, approximately $121$9 was associated with Bolívar-denominated monetary net assets and deferred income taxes.assets. During the first ninethree months of 2013,2014, Avon Venezuela (using the 6.30 exchange rate) represented approximately 4%6% of Avon’s consolidated revenue and 5%11% of Avon’s consolidated Adjusted operating profit. The costs associated with acquiring goods that required settlement in U.S. dollars included withinIf we had remeasured Avon Venezuela's operating profit were not significantincome statement at the SICAD II rate of approximately 50 during the three months ending March 31, 2014, Avon Venezuela would have represented approximately 1% of Avon's consolidated revenue and nine months ended September 30, 2013, and were approximately $4 and $14, respectively, during2% of Avon's consolidated Adjusted operating profit.
Because the three and nine months ended September 30, 2012.
To illustrate our sensitivity to potential future changesrate in the official exchange rate in Venezuela, ifSICAD II market will vary throughout the official exchangeyear, there also will be ongoing impacts primarily related to the remeasurement of Avon Venezuela's financial statements. If the SICAD II rate was further devalued by 50%15% as of September 30, 2013,March 31, 2014, or from the official rate of 6.3approximately 50 to a rate of 12.6approximately 60 Bolívares to the U.S. dollar, ourAvon's consolidated results will be negatively impacted as follows:
As a result of the use of a further devalued exchange rate for the remeasurement of Avon Venezuela's revenues and profits, Avon's annualized consolidated revenues would likely not be negatively impacted by approximately 2% and annualized consolidated operatingmaterially impacted.
In 2014, the Venezuelan government also issued a new Law on Fair Pricing, establishing a maximum profit would likely be negatively impacted by approximately 3% prospectively, assuming no operational improvements occurred to offset the negative impactmargin of a further devaluation.
Avon's consolidated operating profit during30%. During the first twelve months followingquarter of 2014, this law did not have a significant effect on Avon Venezuela; however, it is uncertain how this new law may be interpreted and enforced in the devaluation, in this example, would likely be negatively impacted by approximately 11%, assuming no offsetting operational improvements. The larger negative impact on operating profit during the first twelve months as compared to the prospective impact is caused by costs of non-monetary assets being carried at historical dollar cost in accordance with the requirement to account for Venezuela as a highly inflationary economy while revenue would be remeasured at the further devalued rate.
We would likely incur an immediate charge of approximately $51 (approximately $39 in other expense, net and approximately $12 in income taxes) associated with the $121 of Bolívar-denominated monetary net assets and deferred income taxes.future.

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MANAGEMENT DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
(U.S. dollars in millions, except per share data)


Additionally, if an alternative source of exchange, which may include the SICAD market, were to become widely available at 12.6 Bolívares to the U.S. dollar, which would represent a 50% devaluation from the official exchange rate for the existing U.S. dollar-denominated liabilities, as of September 30, 2013, we would likely incur an immediate charge of approximately $5, and may also incur higher ongoing costs.Argentina Discussion
At September 30, 2013, Avon Venezuela had pending requests submitted with an agency of the Venezuelan government for approximately $54 for remittance of dividends and royalties to its parent company in the U.S. These outstanding requests had been periodically submitted between 2005 and 2012. We are currently unable to predict the likelihood of government approvals of these requests, or if approved, the estimated time for remittance.
In late 2011, the Argentine government introduced restrictive currency exchange controls. Unless foreign exchange is made more readily available at the official exchange rate, Avon Argentina's operations may be negatively impacted. At September 30, 2013,March 31, 2014, we had a net asset position of $102$70 associated with our operations in Argentina. During the first ninethree months of 2013,2014, Avon Argentina represented approximately 4%3% of Avon’s consolidated revenue 9% of Avon's consolidated operating profit, and 7%4% of Avon’s consolidated Adjusted operating profit.
To illustrate our sensitivity to potential future changes in the exchange rate in Argentina, if the exchange rate was devalued by approximately 50% from the average exchange rate of Argentina's first quarter 2014 results, and using the first quarter 2014 results, Avon's annualized consolidated revenues would likely be negatively impacted by approximately 2% and annualized consolidated operating profit would likely be negatively impacted by approximately 3% prospectively. This sensitivity analysis was performed assuming no operational improvements occurred to offset the negative impact of a devaluation.
As of March 31, 2014, we did not account for Argentina as a highly inflationary economy. As a result, any potential devaluation would not negatively impact earnings with respect to Argentina's monetary and non-monetary assets.
Europe, Middle East & Africa
Three Months Ended September 30, Nine Months Ended September 30,Three Months Ended March 31,
    %/Point Change     %/Point Change    %/Point Change
2013 2012 US$ Constant $ 2013 2012 US$ Constant $2014 2013 US$ Constant $
Total revenue$619.2
 $620.7
  % 2 % $2,030.7
 $2,008.4
 1% 3%$654.8
 $733.1
 (11)% (5)%
Operating profit61.4
 53.6
 15 % 16 % 276.9
 181.4
 53% 58%67.4
 111.4
 (40)% (34)%
CTI restructuring(.4) (1.0)     12.5
 11.7
    2.2
 9.2
    
Adjusted operating profit$61.0
 $52.6
 16 % 17 % $289.4
 $193.1
 50% 55%$69.6
 $120.7
 (42)% (37)%
                      
Operating margin9.9 % 8.6 % 1.3
 1.2
 13.6% 9.0% 4.6
 4.7
10.3% 15.2% (4.9) (4.5)
CTI restructuring(.1) (.2)     .6
 .6
    .3
 1.3
    
Adjusted operating margin9.9 % 8.5 % 1.4
 1.3
 14.3% 9.6% 4.7
 4.7
10.6% 16.5% (5.9) (5.5)
                      
Change in Active Representatives(1)      (1)%       2%      (6)%
Change in units sold       %       3%      (6)%
(1) See "Performance Metrics" in this MD&A for a discussion of the update to the definition of Change in Active Representatives.
Amounts in the table above may not necessarily sum due to rounding.
Three Months Ended September 30, 2013
Total revenue was relatively unchangeddecreased 11% compared to the prior-year period, as there was anpartially due to the unfavorable impact from foreign exchange. On a Constant $ basis, revenue grew 2%decreased 5% primarily due to higher average order, which was partially offset by a decrease in Active Representatives. The region’s Constant $ revenue benefited from growthdecline was primarily impacted by a decline in South Africa but was offset byRussia, and to a lesser extent, declines in Turkey, Russia, and the United Kingdom.Kingdom and Turkey.
In Russia, revenue declined 4%23%, or 2%11% on a Constant $ basis, primarily due to lower average order, which was partially offset by an increasea decrease in Active Representatives. The average order in Russia was negatively impacted by product portfolio mix and merchandising execution.a slowing economy, including the impact of geopolitical uncertainties. In the United Kingdom, revenue declined 4%increased 1%, or 2% onfavorably impacted by foreign exchange. On a Constant $ basis, the United Kingdom's revenue declined 6%, negatively impacted by a decrease in Active Representatives, which was partially due to high turnover among the zone managers in the field. This was partially offsetimpacted by higherweak Representative recruiting, as well as lower average order in the United Kingdom.order. In Turkey, revenue declined 13%22%, or 4%3% on a Constant $ basis, primarily due to a decrease in Active Representatives, which was partially offset by higher average order. The decrease in Active Representatives in Turkey was a result of the comparison to the third quarter of 2012 which included field incentive programs that did not recur in the third quarter of 2013.Representatives. In South Africa, revenue declined 1%16%, unfavorably impacted by foreign exchange. On a Constant $ basis, South Africa’s revenue grew 21%1%, primarily due to higher average order largely driven by an increase in units sold, as well as an increase in Active Representatives. We have now passedRepresentatives that was partially offset by lower average order. The results of South Africa were negatively impacted by a postal strike during the anniversary of when we implemented a tighter credit policy in the thirdfirst quarter of 2012 in South Africa, which had resulted in reduced Active Representatives for the first half of 2013. While we expect fourth quarter revenue growth in South Africa, we do not anticipate the same rate of growth that we experienced in the third quarter of 2013.2014.
Operating margin was negatively impactedbenefited by .2 points1.0 point as compared to the prior-year period from a lower benefit of CTI restructuring. Adjusted operating margin increased 1.4decreased 5.9 points, or 1.35.5 points on a Constant $ basis, primarily as a result of:

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AVON PRODUCTS, INC.
MANAGEMENT DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
(U.S. dollars in millions, except per share data)


a benefitdecline of .6 points from lower field compensation primarily driven by Turkey due to decreased incentives associated with incentive programs in 2012 that did not recur as they were less productive than anticipated;
a benefit of .53.8 points due to higherlower gross margin caused primarily by foreign exchange. Gross margin was also impacted by higher obsolescence expense, which was offset by lower supply chain costs, largely due to lower material and overhead costs together with the benefits from productivity initiatives, including facility rationalization, partially offset by the unfavorable impact of foreign exchange;
a benefit of .5 points from lower net brochure costs, impacted by initiativeswhich were attributable to reduce the cost of our brochures in various European markets;increased productivity; and
a decline of .61.8 points from higher advertising costs, primarily due to increased spending on new product launches and advertising campaigns.
Nine Months Ended September 30, 2013
Total revenue increased 1% compared to the prior-year period despite the unfavorablenet impact from foreign exchange. On a Constant $ basis, revenue grew 3% primarily due to an increase in Active Representatives, and to a lesser extent, higher average order. The region’s Constant $ revenue benefited from growth in South Africa, Russia, and Turkey. This growth was partially offset byof a decline in the United Kingdom.
In Russia, revenue grew 2%, or 4% on a Constant $ basis, primarily duewith respect to an increase in Active Representativesour fixed expenses, as well as strong unit growth. In the United Kingdom, revenue declined 7%, or 5% on a Constant $ basis, negatively impacted by a decrease in Active Representatives, which was partially offset by higher average order. In Turkey, revenue declined 3%, negatively impacted by unfavorable foreign exchange. On a Constant $ basis, Turkey's revenue grew 1%, as higher average order was partially offset by a decrease in Active Representatives. In South Africa, revenue declined 6%, unfavorably impacted by foreign exchange. On a Constant $ basis, South Africa’s revenue grew 11% primarily due to higher average order largely driven by an increase in units sold.
Operating margin increased 4.6 points, or 4.7 points on a Constant $ basis, and Adjusted operating margin increased 4.7 points on both a reported and Constant $ basis, primarily as a result of:
a benefit of 2.1 points due to higher gross margin caused primarily by lower supply chain costs, largely due to lower material and overhead costs together with the benefits from productivity initiatives, including facility rationalization. These items were partially offset by the unfavorable net impact of mix and pricing of .8 points as a result of discounts that contributed to unit growth and the unfavorable impact of foreign exchange;
a benefit of 1.3 points from lower bad debt expense partially due to a higher provision in the first quarter of 2012 to increase reserves for bad debts in South Africa as a result of growth in new territories, of which .7 points was an adjustment associated with prior periods. Bad debt expense was also favorably impacted by the change in estimate of the collection of our receivables which increased bad debt in the prior-year period that did not recur in 2013;
a benefit of .7 points from lower net brochure costs, impacted by initiatives to reduce the cost of our brochures in various European markets as well as .2 points attributable to an adjustment associated with prior periods in Poland in the second quarter of 2012;
a benefit of .4 points from a curtailment gain due to the freeze of the United Kingdom pension plan; and
a decline of .3 points from an impairment of a facility in the United Kingdom.exchange.

4432


AVON PRODUCTS, INC.
MANAGEMENT DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
(U.S. dollars in millions, except per share data)


North America
 Three Months Ended September 30, Nine Months Ended September 30,
     %/Point Change     %/Point Change
 2013 2012 US$ Constant $ 2013 2012 US$ Constant $
Total revenue$328.6
 $403.3
 (19)% (18)% $1,087.4 $1,281.8 (15)% (15)%
Operating loss(32.7) (8.8) * * (53.5) (5.4) * *
CTI restructuring(.8) 1.3
     10.3
 11.5
    
Adjusted operating (loss) profit$(33.5) $(7.5) * * $(43.2) $6.1
 * *
                
Operating margin(10.0)% (2.2)% (7.8) (7.8) (4.9)% (.4)% (4.5) (4.5)
CTI restructuring(.2) .3
     .9
 .9
    
Adjusted operating margin(10.2)% (1.9)% (8.3) (8.4) (4.0)% .5 % (4.5) (4.5)
                
Change in Active Representatives      (16)%       (14)%
Change in units sold      (15)%       (13)%
* Calculation not meaningful
 Three Months Ended March 31,
     %/Point Change
 2014 2013 US$ Constant $
Total revenue$295.7
 $378.5
 (22)% (21)%
Operating loss(8.5) (9.3) 9 % 9 %
CTI restructuring5.6
 5.8
    
Adjusted operating loss$(2.9) $(3.5) 17 % 19 %
        
Operating margin(2.9)% (2.5)% (.4) (.4)
CTI restructuring1.9
 1.5
    
Adjusted operating margin(1.0)% (.9)% (.1) 
        
Change in Active Representatives(1)
      (18)%
Change in units sold      (25)%
(1) See "Performance Metrics" in this MD&A for a discussion of the update to the definition of Change in Active Representatives.
Amounts in the table above may not necessarily sum due to rounding.
In the second quarter of 2013, Silpada was classified within discontinued operations. See Note 3, Discontinued Operations, to the consolidated financial statements included herein for further details. Accordingly, the amounts for North America exclude the results of Silpada for all periods presented.
Three Months Ended September 30, 2013
Total revenue decreased 19%22% compared to the prior-year period, or 18%21% on a Constant $ basis, primarily due to a decrease in Active Representatives. Active Representatives werecontinued to be negatively impacted by recruitment challenges. Sales from Beauty products declined 20%22%, or 21% on both a reported and Constant $ basis, driven primarily by skincare and fragrance.basis. Sales from Fashion & Home products declined 16%22%, or 21% on both a reported and Constant $ basis. In addition, we believe units were negatively impacted by the decreased depth and frequency of discounting.
Operating margin benefitedwas negatively impacted by .5.4 points as compared to the prior-year period from lowerhigher CTI restructuring.restructuring as a percentage of revenue. Adjusted operating margin declined 8.3 points, or 8.4 points.1 point, and was relatively unchanged on a Constant $ basis, primarily as a result of:
a declinebenefit of 6.01.8 points due to the net impact of declining revenue with respectreduced advertising spend, which was primarily attributable to our fixed expenses, partially offset by lower expenses compareda shift to the prior-year period primarily resulting from ourmore cost savings initiatives, mainly reductions in headcount that were primarily associated with the $400M Cost Savings Initiative;effective recruitment strategies;
a declinebenefit of 2.31.6 points due to lowerhigher gross margin caused primarily by 1.2 points from lower supply chain costs and 1.1 points from the unfavorable impact of .8 points of actions to drive the sale of excess inventory, the unfavorablefavorable net impact of mix and pricing, of .7 points drivenpartially offset by the underperformance of the Beauty business, and .4 points from highervarious other insignificant items that negatively impacted gross margin. Lower supply chain costs which includes the impact ofwere driven by productivity initiatives, lower unit volume;
a decline of 1.3 points due to the net impact of declining revenueproduct costs and increased costs per unit as a result of lower volume with respect to our transportation expenses;
a benefit of 1.1 points from lower net brochure costsobsolescence expense. Pricing was favorably impacted by initiatives to reduce the costdecreased depth and frequency of our brochures and the number of brochures printed as a result of lower Representative count; anddiscounting;
a benefit of .8 points fromdue to lower Representative and sales leader investment primarily due to lower commissions and reduced appointments of new Representatives.
In the third quarter of 2013, revenue in Canada was adversely impacted due to significant field disruptions as a result of the piloting of the SMT technology platform and associated business process changes initiated in the second quarter of 2013. SMT is a multi-year initiative to enhance the manner in which we service our Representatives. We continue to analyze the SMT pilot.
We continue to expect weak financial results within North America as we continue to address challenges in the field, including disruption from implementing the One Simple Sales Model in 2011 and 2012, and the overall consumer proposition. We are focused on restoring field health, improving our brochure and creating a sustainable cost base which may include additional restructuring actions.

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AVON PRODUCTS, INC.
MANAGEMENT DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
(U.S. dollars in millions, except per share data)


Nine Months Ended September 30, 2013
Total revenue decreased 15% on both a reported and Constant $ basis compared to the prior-year period, primarily due to a decrease in Active Representatives. Active Representatives were negatively impacted by recruitment challenges. Sales from Beauty products declined 17%, on both a reported and Constant $ basis, driven primarily by skincare. Sales from Fashion & Home products declined 13%, or 12% on a Constant $ basis.
Operating margin and Adjusted operating margin declined 4.5 points on both a reported and Constant $ basis, primarily as a result of:Representatives;
a decline of 3.43.9 points due to the net impact of declining revenue with respect to our fixed expenses, partially offset by lower expenses primarily resulting from our cost savings initiatives, mainly reductions in headcount that were primarily associated with the $400M Cost Savings Initiative;Initiative, and reduced field spending;
a decline of 1.1 point due1.2 points with respect to lower gross margin caused partially by .4 points from higher supply chain costs, primarily as a result of .4 points that benefited the prior-year period for an adjustment associated with prior periods related to vendor liabilities, as well as higher obsolescence costs. These items were partially offset by manufacturing productivity savings. Gross margin was also impacted by the unfavorable net impact of mix and pricing of .3 points driven by the underperformance of the Beauty business. In addition, there were various other insignificant items that negatively impacted gross margin;
a decline of .7 pointstransportation expenses, due to the net impact of declining revenue and increased costs per unit as a result of lower volume with respect to our transportation expenses;volume; and
a benefit of .5 points from lower net brochure costs impacted by initiatives to reduce the cost of our brochuresvarious other insignificant items that benefited operating margin and the number of brochures printed as a result of lower Representative count.Adjusted operating margin.
Asia Pacific
 Three Months Ended September 30, Nine Months Ended September 30,
     %/Point Change     %/Point Change
 2013 2012 US$ Constant $ 2013 2012 US$ Constant $
Total revenue$167.4
 $215.7
 (22)% (19)% $565.5
 $655.8
 (14)% (13)%
Operating loss(39.7) (30.2) (31)% (22)% (12.2) (3.7) * *
CTI restructuring.2
 .4
     1.1
 5.2
    
Impairment charges42.1
 44.0
     42.1
 44.0
    
Adjusted operating profit$2.6
 $14.2
 (82)% (72)% $31.0
 $45.5
 (32)% (31)%
                
Operating margin(23.7)% (14.0)% (9.7) (7.1) (2.2)% (.6)% (1.6) (1.3)
CTI restructuring.1
 .2
     .2
 .8
    
Impairment charges25.1
 20.4
     7.4
 6.7
    
Adjusted operating margin1.6 % 6.6 % (5.0) (4.3) 5.5 % 6.9 % (1.4) (1.5)
                
Change in Active Representatives(1)
      (10)%       (8)%
Change in units sold      (24)%       (15)%
(1) Excludes China. See "Overview" in this MD&A for a discussion of the update to the definition of Change in Active Representatives and rationale for exclusion of China from the calculation of Active Representatives.
* Calculation not meaningful
Amounts in the table above may not necessarily sum due to rounding.
Three Months Ended September 30, 2013
Total revenue declined 22% compared to the prior-year period, or 19% on a Constant $ basis, driven by the unfavorable results of our China operations and a decrease in Active Representatives in the other Asia Pacific markets. The region's revenue was also negatively impacted by approximately 1 point as a result of our decision to exit the South Korea and Vietnam markets. Revenue in the Philippines declined 9%, or 5% in Constant $, as ongoing operational challenges in that market contributed to the decrease in Active Representatives and a decline in unit sales. Revenue in China declined 67%, or 69% in Constant $, primarily due to declines in unit sales. We continue to have ongoing operational challengesexpect weak financial results within North America as we address continued deterioration in Chinathe business. We are focused on restoring field health, improving our brochure and expect continuedcreating a sustainable cost base which may include additional restructuring actions.
In an effort to reduce our pension benefit obligations, in March 2014, we offered former employees who are vested and participate in the U.S. pension plan the option to receive a one-time lump sum payment that would fully settle our pension plan obligation to those participants. The election period for this voluntary offer is expected to end during the second quarter of 2014. The payments are expected to be made in June 2014 and will be funded from our plan assets.
If we assume an acceptance rate of 45% by participants associated with the offer, we estimate that we would record a settlement charge of approximately $50, primarily in the second quarter of 2014. The actual amount of the settlement charge will be

4633


AVON PRODUCTS, INC.
MANAGEMENT DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
(U.S. dollars in millions, except per share data)


weakness overdependent upon the next several quarters. Duringnumber of participants accepting the third quarteroffer and other factors contributing to the remeasurement of 2013, we took actions intendedthe U.S. pension plan assets and obligations, including the discount rate and actual return on plan assets. This settlement charge would be allocated between Global Expenses and the operating results of North America.
Asia Pacific
 Three Months Ended March 31,
     %/Point Change
 2014 2013 US$ Constant $
Total revenue$166.4
 $200.0
 (17)% (10)%
Operating profit7.7
 11.1
 (31)% (12)%
CTI restructuring.3
 4.8
    
Adjusted operating profit$8.0
 $15.9
 (50)% (39)%
        
Operating margin4.6% 5.6% (1.0) (.1)
CTI restructuring.2
 2.4
    
Adjusted operating margin4.8% 8.0% (3.2) (2.5)
        
Change in Active Representatives(1)
      (8)%
Change in units sold      (12)%
(1) Excludes China. See "Performance Metrics" in this MD&A for a discussion of the update to reduce inventory levels heldthe definition of Change in Active Representatives.
Amounts in the table above may not necessarily sum due to rounding.
Total revenue declined 17% compared to the prior-year period, partially due to the unfavorable impact from foreign exchange. On a Constant $ basis, revenue decreased 10% due to declines in all markets, most significantly by continued declines in China. Constant $ revenue was also impacted by a decrease in Active Representatives, partially offset by higher average order, in the other Asia Pacific markets. Revenue in the Philippines declined 10%, or 1% on a Constant $ basis, due to a decrease in Active Representatives, which was partially offset by higher average order. Constant $ revenue in the Philippines was also impacted by a decline in unit sales. Revenue in China declined 41%, or 42% on a Constant $ basis, primarily due to a decline in the number of beauty boutiques, which negatively impacted our sales to the beauty boutiques in China. Additionally, the number of beauty boutiques declined.unit sales.
Operating margin was negatively impacted by 4.7 points as compared to the prior-year period due to the impacts of non-cash goodwill and intangible asset impairment charges associated with our China business. The non-cash goodwill and intangible assets impairment charge in the third quarter of 2013 was recorded based on our interim impairment analysis, which was completed as a result of the significant lowering of our long-term revenue and earnings projections for China and the decline in revenue performance in China in the third quarter of 2013, which was significantly in excess of our expectations. Refer to Note 11, Goodwill and Intangible Assets, to the consolidated financial statements included herein for more information. Operating margin benefited by .1 point2.2 points as compared to the prior-year period from lower CTI restructuring. Adjusted operating margin decreased 5.03.2 points, or 4.32.5 points on a Constant $ basis, primarily as a result of:
a decline of 4.42.3 points due to lower gross margin caused primarily by 1.2 points from higher supply chain costs, which was driven by higher obsolescence expense, .5 points from the unfavorable net impact of decliningpricing and mix and .5 points from foreign exchange;
the unfavorable impact of lower revenue with respect to ouron fixed expenses,costs was partially offset by lower expenses primarily resultingbenefits from our cost savings initiatives, mainly reductions in headcount associated with the $400M Cost Savings Initiative;Initiative, resulting in a net negative impact on Adjusted operating margin of approximately .4 points; and
a declinebenefit of .8.6 points from higher advertising costs, primarily due to the Philippines mainly driven by higher spending on new product launches;
a decline of .7 points fromlower Representative and sales leader investment primarily due to the impacttiming of declining revenue that exceeded lower spendingincentives.
Asia Pacific overall remains challenging and we expect weak financial results in the Philippines;
a decline of .5 points due to lower gross margin caused primarily by the unfavorable net impact of mix and pricing of 1.2 points partially driven by the underperformance of skincare. This was partially offset by .4 points of lower supply chain costs, primarily driven by lower obsolescence costs and productivity initiatives that partially offset the impact of lower unit volume;
a benefit of .8 points from lower field compensation primarily driven by decreased incentives associated with declining revenue;
a benefit of .5 points from lower net brochure costs in part due to the Philippines which is primarily attributable to lower Representative count; and
various other insignificant items that partially offset the decrease in operating margin and Adjusted operating margin.
We continue to expect ongoing operational challenges in Asia Pacific. We are in the process of transitioning regional management.
Nine Months Ended September 30, 2013
Total revenue declined 14% compared to the prior-year period, or 13% on a Constant $ basis, driven by the unfavorable results of our China operations and a decrease in Active Representatives in the other Asia Pacific markets and lower average order. The region's revenue was also negatively impacted by approximately 1 point as a result of our decision to exit the South Korea and Vietnam markets. Revenue in the Philippines declined 3%, or 4% in Constant $, as ongoing operational challenges in that market contributed to the decrease in Active Representatives and a decline in unit sales. Revenue in China declined 40%, or 41% in Constant $, primarily due to declines in unit sales. We continue to have ongoing operational challenges in China. During the third quarter of 2013, we took actions intended to reduce inventory levels held by the beauty boutiques, which negatively impacted our sales to the beauty boutiques in China. Additionally, the number of beauty boutiques declined. The transition to a retail incentive model in China during the third quarter of 2012 also negatively impacted the region's Constant $ revenue.
Operating margin was negatively impacted by .7 points as compared to the prior-year period due to the impacts of non-cash goodwill and intangible asset impairment charges associated with our China business. The non-cash goodwill and intangible assets impairment charge in the third quarter of 2013 was recorded based on our interim impairment analysis, which was completed as a result of the significant lowering of our long-term revenue and earnings projections for China and the decline in revenue performance in China in the third quarter of 2013, which was significantly in excess of our expectations. Refer to Note 11, Goodwill and Intangible Assets, to the consolidated financial statements included herein for more information. Operating margin benefited by .6 points as compared to the prior-year period from lower CTI restructuring. Adjusted operating margin decreased 1.4 points, or 1.5 points on a Constant $ basis, primarily as a result of:near-term.

4734


AVON PRODUCTS, INC.
MANAGEMENT DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
(U.S. dollars in millions, except per share data)


a decline of .8 points due to lower gross margin caused primarily by the unfavorable net impact of mix and pricing of .8 points partially driven by the underperformance of skincare, and .5 points of higher supply chain costs, primarily driven by higher material costs and the impact of lower unit volume that was partially offset by productivity initiatives;
a decline of .6 points from higher bad debt expense primarily due to the Philippines, of which .8 points was an adjustment associated with prior periods; and
In addition, lower administrative expenses primarily resulting from our cost savings initiatives, mainly reductions in headcount associated with the $400M Cost Savings Initiative was primarily offset by the impact of declining revenue and had an immaterial impact on operating margin and Adjusted operating margin.
Global Expenses
Three Months Ended September 30, Nine Months Ended September 30,Three Months Ended March 31,
2013 2012 % Change 2013 2012 % Change2014 2013 % Change
Total global expenses$152.1
 $161.6
 (6)% $456.1
 $515.2
 (11)%$181.2
 $140.7
 29 %
Allocated to segments(109.6) (115.4) (5)% (318.4) (347.2) (8)%
Net global expenses$42.5
 $46.2
 (8)% $137.7
 $168.0
 (18)%
CTI restructuring.7
 .8
   2.4
 26.8
  (.3) 2.3
  
FCPA accrual
 
   12.0
 
  46.0
 
  
Adjusted total global expenses$135.5
 $138.4
 (2)%
Allocated to segments(107.1) (100.1) 7 %
Adjusted net global expenses$41.8
 $45.4
 (8)% $123.3
 $141.2
 (13)%$28.4
 $38.3
 (26)%
     
Net global expenses(1)
$74.1
 $40.6
 83 %
(1) Net global expenses represents total global expenses less amounts allocated to segments.
Amounts in the table above may not necessarily sum due to rounding.
Three Months Ended September 30, 2013
TotalAs compared to the prior-year period, total global expenses were negatively impacted by the additional $46 accrual recorded for the potential settlements related to the FCPA investigations, partially offset by lower CTI restructuring. Adjusted total global expenses decreased compared to the prior-year period primarily due to lower professional and related fees associated with the FCPA investigations and compliance reviews as well as lower consulting fees, partially offset by higher expenses related to our SMT project.reviews. Amounts allocated to segments decreasedincreased compared to the prior-year period primarily due to the decreaseincrease in budgeted marketinginformation technology and research and developmentmarketing costs, which are costs that are allocated to segments. Professional and related fees associated with the FCPA investigations and compliance reviews described in Note 6 to the consolidated financial statements included herein, amounted to approximately $6 during$3 in the three months ended September 30, 2013,March 31, 2014, as compared to approximately $21$7 in the same period of 2012.prior-year period. These fees were not allocated to the segments. While these fees are difficult to predict, we expect ongoing fees may vary during the course of these investigations and reviews. These fees were not allocatedIn addition, if the currently-contemplated settlements are approved, we will incur ongoing costs related to the segments.compliance monitor and self-monitoring and reporting obligations.
Nine Months Ended September 30, 2013
Total global expenses decreased comparedIn connection with a one-time lump sum payment offer in March 2014 to former employees who are vested and participate in the prior-year period primarily due to lower professionalU.S. pension plan, and related feesif we assume an acceptance rate of 45% by participants associated with the FCPA investigations and compliance reviews as well as lower costs to implement restructuring initiatives and lower consulting fees, partially offset byoffer, we estimate that we would record a $12 accrual for the offersettlement charge of settlement relating to the FCPA investigations and higher expenses related to our SMT project. Amounts allocated to segments decreased compared to the prior-year periodapproximately $50, primarily due to the decrease in budgeted marketing and research and development costs, which are costs that are allocated to segments. Professional and related fees associated with the FCPA investigations and compliance reviews described in Note 6 to the consolidated financial statements included herein, amounted to approximately $22 during the nine months ended September 30, 2013, as compared to approximately $75 in the same periodsecond quarter of 2012. While these fees are difficult to predict, we expect ongoing fees may vary during2014. This settlement charge would be allocated between Global Expenses and the courseoperating results of these investigations and reviews. These fees were not allocated toNorth America. See "Segment Review - North America" in this MD&A for a further discussion of the segments.potential settlement charge.
With respect to the global expenses discussion above, for the three and nine months ended September 30, 2013,March 31, 2014, please see "Risk Factors - In connectionWe are engaged in ongoing settlement discussions with the DOJ and the staff of the SEC and DOJrelated to their investigations of FCPA and related matters, in September 2013matters. Although we have now reached an understanding with respect to terms of settlement with each of the DOJ and the staff of the SEC, proposed termsthere can be no assurance that our efforts to finalize such settlements will be successful or, if they are, what the timing of potential settlement that included monetary penalties of a magnitude significantly greater than the offer we made in June 2013. Although we have not yet received proposed terms from the DOJ, if the DOJ’s offer is comparable to the SEC’s offer and if the Company were to enter intoany such settlements with the SEC and the DOJ at such levels, we believe that the Company’s earnings, cash flows, liquidity, financial condition and ongoing business would be materially adversely impacted,"or whether the required authorizations and approvals of such settlements will be received" contained in Part II, Item 1AIA below, and Note 6, Contingencies, to the consolidated financial statements included herein, for more information regarding the FCPA investigations, compliance reviews, and other related matters, including our expectations with respect to future professional and related fees related to the FCPA investigations and compliance reviews.

48


AVON PRODUCTS, INC.
MANAGEMENT DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
(U.S. dollars in millions, except per share data)



LIQUIDITY AND CAPITAL RESOURCES
Our principal sources of funds historically have been cash flows from operations, commercial paper, borrowings under lines of credit, public offerings of notes, bank financings, issuance of commercial paper and a private placement. At September 30, 2013March 31, 2014, we had cash and cash equivalents totaling $808. As disclosed in "Segment Review - Latin America" in this MD&A, we held$795, which includes cash balances associated with our Venezuela operations denominated in Bolívares amounting to approximately $142$18 when translated at the officialSICAD II exchange rate at September 30, 2013March 31, 2014. In February 2013, the Venezuelan government devalued its currency by approximately 32%. Currency restrictions enacted by the Venezuelan government have limited our ability to repatriate dividends and royalties from our Venezuelan operations. For more detailsinformation with respect to these currency restrictions and the currency devaluation,devaluations, see "Segment Review - Latin America" in this MD&A above, and for more information regarding risks with respect to these currency restrictions, see "Risk Factors - We are subject to financial risks related to our international operations, including exposure to foreign currency fluctuations,"fluctuations" contained in our 20122013 Form 10-K.
In March 2013, we entered into the revolving credit facility (as defined below under "Capital Resources - Revolving Credit Facility") and issued $1.5 billion aggregate principal amount of Notes (as defined below under "Capital Resources - Public Notes"), which improved our capital structure and extended the maturity profile of our long-term debt. The proceeds from the Notes were used to repay existing debt.
We may seek to repurchase our equity or to retire our outstanding debt in open market purchases, privately negotiated transactions, through derivative instruments or otherwise. Repurchases of equity and debt may be funded by the incurrence of additional debt or the issuance of equity or convertible securities and will depend on prevailing market conditions, our liquidity requirements, contractual restrictions and other factors, and the amounts involved may be material. We may also elect to incur additional debt or issue equity or convertible securities to finance ongoing operations or to meet our other liquidity needs. Any issuances of equity securities or convertible securities could have a dilutive effect on the ownership interest of our current

35


AVON PRODUCTS, INC.
MANAGEMENT DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
(U.S. dollars in millions, except per share data)


shareholders and may adversely impact earnings per share in future periods. For more information regarding risks associated withsee "Risk Factors - A downgrade in our abilitycredit ratings may adversely affect our business and access to refinanceliquidity, and our debt or access certain debt markets, including the commercial paper market, seeworking capital," "Risk Factors - Our indebtedness and debt service obligations could materially adversely affect us by reducing our flexibility to respond to changing business prospects, financial condition, liquidity, results of operations and cash flows," "Risk Factors - To service our debt obligations, we will require a significant amount of cash. Our ability to generate cash depends on many factors beyond our control. Any failure to meet our debt service obligations, or to refinance or repay our outstanding indebtedness as it matures, could materially adversely impact our business, prospects, financial condition, liquidity, results of operations and cash flows,economic conditions," and "Risk Factors - A general economic downturn, a recession globally or in one or more of our geographic regions or sudden disruption in business conditions or other challenges may adversely affect our business, our access to liquidity and capital, and our credit ratings,"ratings" contained in our 20122013 Form 10-K.
Our liquidity could also be negatively impacted by restructuring initiatives, dividends, capital expenditures, acquisitions, and certain contingencies, including any legal or regulatory settlements, described more fully in Note 6, Contingencies, to the consolidated financial statements included herein. See our Cautionary Statement for purposes of the “Safe Harbor” Statement under the Private Securities Litigation Reform Act of 1995 contained in this report. 

Cash Flows
Net Cash ProvidedUsed by Continuing Operating Activities
During the first ninethree months of 2013,2014, continuing operating activities provided $96.3used $112.6 of cash as compared to $207.8$117.1 during the first ninethree months of 2012.2013. Operating cash flow during the first ninethree months of 20132014 was unfavorably impacted by lower Adjusted operating profit and higher payments for employee incentive compensation; however, these unfavorable impacts were more than offset by the make-whole premiums of approximately $90$68 paid in connection with the prepayment of the Private Notes (as defined below) in the first quarter of 2013, and the 2014 Notes, higherlower payments for employee incentive compensation and restructuring and a $25 contribution to the United Kingdom pension plan in 2013 as a result of our decision to freeze the plan. In addition, the timing of accounts payable and interest payments also unfavorably impacted operating cash flow during the first ninethree months of 2013. Partially offsetting these unfavorable impacts was improved operating profit.

2014.
Net Cash Used by Continuing Investing Activities
Net cash used by continuing investing activities during the first ninethree months of 20132014 was $1.4$9.3 lower than during the first ninethree months of 2012,2013 primarily due to lower capital expenditures. Capital expenditures, forpartially offset by the full year 2013 are estimated to be approximately $200 and are expected to be funded by cash from operations.

49


AVON PRODUCTS, INC.
MANAGEMENT DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
(U.S. dollarssale of the Springdale, Ohio manufacturing facility which occurred in millions, except per share data)the first quarter of 2013.


Net Cash UsedProvided by Continuing Financing Activities
Net cash used by continuing financing activities was $380.4$43.8 during the first ninethree months of 20132014 compared to $261.8net cash provided by continuing financing activities of $495.2 during the first ninethree months of 20122013. This was primarily due to the prepaymentsignificant financing transactions in the first quarter of $535.0 principal amount2013. The first quarter of the Private Notes, the prepayment of $500.0 principal amount of the 2014 Notes, the repayment of $497.5 of the outstanding principal amount of the term loan agreement, and the scheduled repayment of $250.0 principal amount of the 4.80% Notes. This was partially offset by2013 transactions included proceeds of $1.5 billion related to issuance of the Notes in the first quarter of 2013 as compared to proceeds of $550.0 related to borrowings under our term loan agreement in 2012, as well as higher issuances of commercial paper(as defined below) and lower dividend payments in 2013. See Note 14, Debt, to the consolidated financial statements included herein. In addition, in the first nine months of 2013 we had proceeds of $88.1 related to the termination of interest-rate swap agreements designated as fair value hedges, compared to $43.6 inwhich were partially offset by the first nine monthsprepayment of 2012.$535.0 principal amount of the Private Notes (as defined below), the repayment of $380.0 of the outstanding principal amount of the term loan agreement (as defined below), and the scheduled repayment of $250.0 principal amount of the 4.80% Notes, due March 1, 2013. See Note 14, Debt and Note 13, Derivative Instruments and Hedging Activities, to the consolidated financial statements included herein for further details.more information.
As partWe have maintained a dividend of an overall review of our capital structure, on November 1, 2012, we announced a decrease in the quarterly dividend to $.06 per share for the fourth-quarter dividend paidfirst quarter of 2014, which was equivalent to our quarterly dividends in December 2012. We maintained the dividend of $.06 for the first, second, and third quarters of 2013. During the first, second, and third quarters of 2012, our dividend payments were $.23 per share.

Capital Resources
Revolving Credit Facility
In March 2013, we entered into a four-year $1 billion revolving credit facility (the “revolving credit facility”), which expires in March 2017. The revolving credit facility replaced the previous $1 billion revolving credit facility (the "2010 revolving credit facility"), which was terminated in March 2013 prior to its scheduled expiration in November 2013. There were no amounts drawn under the 2010 revolving credit facility on the date of termination and no early termination penalties were incurred. In the first quarter of 2013, $1.2 was recorded for the write-off of issuance costs related to the 2010 revolving credit facility. As discussed below under "Commercial Paper Program," the $1 billion available under the revolving credit facility is effectively reduced by the principal amount of any commercial paper outstanding. Borrowings under the revolving credit facility bear interest, at our option, at a rate per annum equal to LIBOR plus an applicable margin or a floating base rate plus an applicable margin, in each case subject to adjustment based on our credit ratings. As of September 30, 2013March 31, 2014, there were no amounts outstanding under the revolving credit facility.
Term Loan Agreement
On June 29, 2012, we entered into a $500.0 term loan agreement (the “term loan agreement”). Subsequently on August 2, 2012, we borrowed an incremental $50.0 of principal from subscriptions by new lenders under the term loan agreement. Pursuant to

36


AVON PRODUCTS, INC.
MANAGEMENT DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
(U.S. dollars in millions, except per share data)


the term loan agreement, we are required to repay an amount equal to 25% of the aggregate remaining principal amount of the term loan on June 29, 2014, and the remaining outstanding principal amount of the term loan on June 29, 2015. Amounts repaid or prepaid under the term loan agreement may not be reborrowed. Borrowings under the term loan agreement bear interest, at our option, at a rate per annum equal to LIBOR plus an applicable margin or a floating base rate plus an applicable margin, in each case subject to adjustment based on our credit ratings. The term loan agreement also provides for mandatory prepayments and voluntary prepayments. Subject to certain exceptions (including the issuance of commercial paper and draw-downs on our revolving credit facility), we are required to prepay the term loan in an amount equal to 50% of the net cash proceeds received from any incurrence of debt for borrowed money in excess of $500.
In March 2013, we entered into the first amendment to the term loan agreement. This amendment primarily related to (i) adding a provision whereby the lenders may, at our election, decide todiscretion, decline receipt of prepayments, and (ii) adding a subsidiary debt covenant and conforming the interest coverage ratio and leverage ratio covenants to those contained in the revolving credit facility (discussed below under "Debt Covenants"). Later in March 2013, we repaid $380.0 of the outstanding principal amount of the term loan agreement with a portion of the proceeds from the issuance of the Notes (as defined below under "Public Notes"), which repayment resulted in a loss in the first quarter of 2013 of $1.6 on extinguishment of debt associated with the write-off of debt issuance costs related to the term loan agreement. On July 25, 2013, we prepaid $117.5$117.5 of the outstanding principal balance under the term loan agreement, without prepayment penalties. At September 30, 2013March 31, 2014, thethere was $52.5 outstanding principal balance under the term loan agreement wasagreement. Based on the amounts outstanding at March 31, 2014, $52.513.1.
Pursuant to the term loan agreement, we are is required to repay an amount equal to 25% of the aggregate remaining principal amount of the term loanbe repaid on June 29, 2014 and was included within debt maturing within one year, and the remaining outstanding principal amount of the term loan$39.4 is required to be repaid on June 29, 2015. Amounts repaid or prepaid under2015 and was included within long-term debt, in the term loan agreement may not be reborrowed. Borrowings under the term loan agreement bear interest, at our option, at a rate per annum equal to LIBOR plus an applicable margin or a floating base rate plus an applicable margin, in each case subject to adjustment based on our credit ratings. The term loan agreement also provides for mandatory prepayments and voluntary prepayments. Subject to certain exceptions (including the issuance of commercial paper and draw-downs on our revolving credit facility), we are required to prepay the term loan in an amount equal to 50% of the net cash proceeds received from any incurrence of debt for borrowed money in excess of $500.Consolidated Balance Sheets.
Debt Covenants
The revolving credit facility and the term loan agreement (collectively, "the debt agreements") contain covenants limiting our ability to incur liens and enter into mergers and consolidations or sales of substantially all our assets. The debt agreements also

50


AVON PRODUCTS, INC.
MANAGEMENT DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
(U.S. dollars in millions, except per share data)


contain covenants that limit Avon'sour subsidiary debt to existing subsidiary debt at February 28, 2013 plus $500.0, with certain other exceptions. In addition, the debt agreements contain financial covenants which require our interest coverage ratio at the end of each fiscal quarter to equal or exceed 4:1 and our leverage ratio to not be greater than 43.75:1 at the end of the fiscal quarter ended September 30, 2013, 3.75:1 at the end ofMarch 31, 2014 and each subsequent fiscal quarter on or prior to September 30, 2014, and 3.5:1 at the end of each fiscal quarter thereafter. In addition, the debt agreements contain customary events of default and cross-default provisions. The interest coverage ratio is determined by dividing our consolidated EBIT (as defined in the debt agreements) by our consolidated interest expense, in each case for the period of four fiscal quarters ending on the date of determination. The leverage ratio is determined by dividing the amount of our consolidated funded debt on the date of determination by our consolidated EBITDA (as defined in the debt agreements) for the period of four fiscal quarters ending on the date of determination. When calculating the interest coverage and leverage ratios, the debt agreements allow us, subject to certain conditions and limitations, to add back to our consolidated net income, among other items: (i) extraordinary and other non-cash losses and expenses, (ii) one-time fees, cash charges and other cash expenses, premiums or penalties incurred in connection with any asset sale, equity issuance or incurrence or repayment of debt or refinancing or modification or amendment of any debt instrument and (iii) cash charges and other cash expenses, premiums or penalties incurred in connection with any restructuring or relating to any legal or regulatory action, settlement, judgment or ruling, in an aggregate amount not to exceed $400.0 for the period from October 1, 2012 until the termination of commitments under the debt agreements; provided, that restructuring charges incurred after December 31, 2014 shall not be added back to our consolidated net income. As of September 30, 2013March 31, 2014, and based on then applicable interest rates, the full $1 billion revolving credit facility, less the principal amount of commercial paper outstanding (which was $4.90 at September 30, 2013March 31, 2014), could have been drawn down without violating any covenant. We were in compliance with our interest coverage and leverage ratios under the debt agreements for the four fiscal quarters ended September 30, 2013March 31, 2014.
The indentures governing the notes described under the caption “Public Notes” below contain certain covenants, including limitations on the incurrence of liens and restrictions on the incurrence of sale/leaseback transactions and transactions involving a merger, consolidation or sale of substantially all of our assets. In addition, these indentures contain customary events of default and cross-default provisions. Further, we would be required to make an offer to repurchase our 5.75% Notes due March 1, 2018, our 6.50% Notes due March 1, 2019 and each series of the Notes (as defined below) at a price equal to 101% of their aggregate principal amount plus accrued and unpaid interest in the event of a change in control involving Avon and a corresponding credit ratings downgrade to below investment grade. In addition, the indenture governing the Notes contains interest rate adjustment provisions depending on our credit ratings.
Private Notes
On November 23,March 29, 2013, we prepaid senior notes issued in 2010 we issued, in a private placement exempt from registration under the Securities Act of 1933, as amended $142.0 principal amount of 2.60% Senior Notes, Series A, due November 23, 2015, $290.0 principal amount of 4.03% Senior Notes, Series B, due November 23, 2020, and $103.0 principal amount of 4.18% Senior Notes, Series C, due November 23, 2022 (collectively, the(the "Private Notes"). The proceeds from the sale of the Private Notes were used to repay existing debt and for general corporate purposes.
On March 29, 2013, we prepaid our Private Notes. The prepayment price was equal to 100% of the principal amount of

37


AVON PRODUCTS, INC.
MANAGEMENT DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
(U.S. dollars in millions, except per share data)


$535.0, plus accrued interest of $6.9 and a make-whole premium of $68.0. In connection with the prepayment of our Private Notes, we incurred a loss on extinguishment of debt of $71.4 in the first quarter of 2013, which included the make-whole premium and the write-off of $3.4 of debt issuance costs related to the Private Notes.
Public Notes
In May and June 2003, respectively,On April 15, 2013 we issued, in public offerings, $250.0 principal amount of 4.20% Notes, due July 15, 2018 and $125.0 principal amount of 4.625% Notes, due May 15, 2013. In March 2008, we issued, in a public offering, $250.0 principal amount of 4.80% Notes, due March 1, 2013 and $250.0 principal amount of 5.75% Notes, due March 1, 2018. In March 2009, we issued, in a public offering, $500.0 principal amount ofprepaid the 5.625% Notes, due March 1, 2014 (the "2014 Notes") and $350.0 principal amount of 6.50% Notes, due March 1, 2019. The net proceeds from these offerings were used to repay indebtedness outstanding under our commercial paper program and for general corporate purposes.
The 4.80% Notes due March 1, 2013 were repaid in full at maturity. On April 15, 2013 we prepaid the 2014 Notes at a prepayment price equal to 100% of the principal amount of $500.0, plus accrued interest of $3.4 and a make-whole premium of $21.7. In connection with the prepayment of our 2014 Notes, we incurred a loss on extinguishment of debt of $13.0 in the second quarter of 2013 consisting of the $21.7 make-whole premium for the 2014 Notes and the write-off of $1.1 of debt issuance costs and discounts related to the initial issuance of the 2014 Notes, partially offset by a deferred gain of $9.8 associated with the January 2013 interest-rate swap agreement termination. See Note 13, Derivative Instruments and Hedging Activities to the consolidated financial statements included herein for further details. In addition, the $250.0 principal amount of our 4.80% Notes due March 1, 2013 and the $125.0 principal amount of our 4.625% Notes due May 15, 2013 were repaid in full at maturity.
In March 2013, we issued, in a public offering, $250.0 principal amount of 2.375% Notes, due March 15, 2016, $500.0 principal amount of 4.60% Notes, due March 15, 2020, $500.0 principal amount of 5.00% Notes, due March 15, 2023 and $250.0 principal amount of 6.95% Notes, due March 15, 2043 (collectively, the "Notes"). The net proceeds from these Notes were used to repay $380.0 of the outstanding principal amount of the term loan agreement, to prepay the Private Notes and 2014 Notes (plus make-whole premium and accrued interest), and to repay the 4.625% Notes, due May 15, 2013 at maturity. Interest on the Notes is payable semi-annually on March 15 and September 15 of each year. At March 31, 2014, we also have outstanding $250.0 principal amount of our 5.75% Notes due March 1, 2018, $250.0 principal amount of our 4.20% Notes due July 15, 2018 and $350.0 principal amount of our 6.50% Notes due March 1, 2019.

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AVON PRODUCTS, INC.
MANAGEMENT DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
(U.S. dollars in millions, except per share data)


Commercial Paper Program
We also maintain a $1 billion commercial paper program, which is supported by the revolving credit facility. Under this program, we may issue from time to time unsecured promissory notes in the commercial paper market in private placements exempt from registration under federal and state securities laws, for a cumulative face amount not to exceed $1 billion outstanding at any one time and with maturities not exceeding 270 days from the date of issue. The commercial paper short-term notes issued under the program are not redeemable prior to maturity and are not subject to voluntary prepayment. Outstanding commercial paper effectively reduces the amount available for borrowing under the revolving credit facility. AtSubsequent to the March 2013 public offering, we have not sought to issue commercial paper, but we expect that demand for our commercial paper would be limited as a result of our credit ratings. As of September 30, 2013March 31, 2014, there was $4.9 ofwe did not have any outstanding commercial paper under this program. Beginning in 2012 and continuing into 2013, the demand for our commercial paper declined, partially impacted by the rating agency action described below.
Additional Information
Our long-term credit ratings are Baa2Baa3 (Stable Outlook) with Moody's and BBB- (Negative Outlook) with S&P, which are on the low end of investment grade, and BB+ (StableBB (Negative Outlook) with Fitch, which is below investment grade. In February 2013, Fitch lowered their long-term credit rating from BBB- (Negative Outlook) to BB+ (Stable Outlook) and Moody's lowered their long-term credit rating from Baa1 (Negative Outlook) to Baa2 (Stable Outlook). Additional rating agency reviews could result in a further change in outlook or downgrade, which wouldcould limit our access to new financing, particularly short-term financing, reduce our flexibility with respect to working capital needs, affect the market price of some or all of our outstanding debt securities, as well as most likely result in an increase in financing costs, including interest expense under certain of our debt instruments, and reduced access to lending sources, including the commercial paper market.less favorable covenants and financial terms of our financing arrangements. For more information, regarding risks associated with our ability to refinance debt or access certain debt markets, including the commercial paper market, see "Risk Factors - Our indebtedness and debt service obligations could materially adversely affect our business, prospects, financial condition, liquidity, results of operations and cash flows," "Risk Factors - To service our debt obligations, we will require a significant amount of cash. Our ability to generate cash depends on many factors beyond our control. Any failure to meet our debt service obligations, or to refinance or repay our outstanding indebtedness as it matures, could materially adversely impact our business, prospects, financial condition, liquidity, results of operations and cash flows," and "Risk Factors - A general economic downturn, a recession globally or in one or more of our geographic regions or sudden disruption in business conditions or other challenges may adversely affect our business, our access to liquidity and capital, and our credit ratings" includedratings," “Risk Factors - A downgrade in Item 1A on pages 8 through 18 of our 2012credit ratings may adversely affect our access to liquidity, and our working capital,” and “Risk Factors - Our indebtedness could adversely affect us by reducing our flexibility to respond to changing business and economic conditions” contained in our 2013 Form 10-K.


FINANCIAL INSTRUMENTS AND RISK MANAGEMENT STRATEGIES
Interest Rate Risk
We previouslyIn the past we have used interest-rate swaps to manage our interest rate exposure. The interest-rate swaps were used to either convert our fixed rate borrowing to a variable interest rate or to unwind an existing variable interest-rate swap on a fixed rate borrowing. At December 31, 2012, we held interest-rate swap agreements that effectively converted approximately 62% of our outstanding long-term, fixed-rate borrowings to a variable interest rate based on LIBOR. As of September 30, 2013March 31, 2014, allwe do not have any interest-rate swap agreements have been terminated.agreements. Our total exposure to floating interest rates was approximately 9%8% at September 30, 2013March 31, 2014, and approximately 69%8% at December 31, 2012.2013.

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AVON PRODUCTS, INC.
MANAGEMENT DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
(U.S. dollars in millions, except per share data)


Foreign Currency Risk
We conduct business globally, with operations in various locations around the world. Over the past three years, approximately 85%87% of our consolidated revenue was derived from operations of subsidiaries outside of the U.S. The functional currency for most of our foreign operations is their local currency. We may reduce our exposure to fluctuations in cash flows associated with changes in foreign exchange rates by creating offsetting positions through the use of derivative financial instruments.

CAUTIONARY STATEMENT FOR PURPOSES OF THE "SAFE HARBOR" STATEMENT UNDER THE PRIVATE SECURITIES LITIGATION REFORM ACT OF 1995
Statements in this report that are not historical facts or information may be forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Words such as "estimate," "project," "forecast," "plan," "believe," "may," "expect," "anticipate," "intend," "planned," "potential," "can," "expectation," "could," "will," "would,""would" and similar expressions, or the negative of those expressions, may identify forward-looking statements. They include, among other things, statements regarding our anticipated or expected results, future financial performance, various strategies and initiatives (including our stabilization strategies, cost savings initiative,initiatives, multi-year restructuring programs and other initiatives and related actions), liquidity, cash flow and uses of cash, our ability to service our debt obligations or obtain additional financing, costs and cost savings, competitive advantages, impairments, the impact of currency devaluations and other laws and regulations, government investigations, internal investigations and compliance reviews, results of litigation, contingencies, taxes and tax rates, potential alliances, acquisitions or

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AVON PRODUCTS, INC.
MANAGEMENT DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
(U.S. dollars in millions, except per share data)


divestitures, liquidity, cash flow, uses of cash and financing, hedging and risk management strategies, pension, postretirement and incentive compensation plans, supply chain and the legal status of our Representatives. Such forward-looking statements are based on management's reasonable current assumptions, expectations, plans and forecasts regarding the Company's current or future results and future business and economic conditions more generally. Such forward-looking statements involve risks, uncertainties and other factors, which may cause the actual results, levels of activity, performance or achievement of Avon to be materially different from any future results expressed or implied by such forward-looking statements, and there can be no assurance that actual results will not differ materially from management's expectations. Such factors include, among others, the following:
our ability to improve our financial and operational performance and execute fully our global business strategy, including our ability to implement the key initiatives of, and realize the projected benefits (in the amounts and time schedules we expect) from, our stabilization strategies, cost savings initiative,initiatives, multi-year restructuring programs and other initiatives, product mix and pricing strategies, enterprise resource planning, customer service initiatives, sales and operation planning process, outsourcing strategies, Internet platform and technology strategies, marketing and advertising strategies, information technology and related system enhancements and cash management, tax, foreign currency hedging and risk management strategies, and any plans to invest these projected benefits ahead of future growth;
the possibility of business disruption in connection with our stabilization strategies, cost savings initiative,initiatives, multi-year restructuring programs, SMT or other initiatives;
our ability to reverse declining revenue, margins and net income, particularly in North America, and to achieve profitable growth, particularly in our largest markets such as Brazil and developing and emerging markets such as Mexico and Russia;
our ability to improve working capital and effectively manage doubtful accounts and inventory and implement initiatives to reduce inventory levels, including the potential impact on cash flows and obsolescence;
our ability to reverse declines in Active Representatives, to implement our sales Leadership program globally, to generate Representative activity, to increase the number of consumers served per Representative and their engagement online, to enhance branding and the Representative and consumer experience and increase Representative productivity through field activation programs and technology tools and enablers, execution of SMT and other investmentsto invest in the direct-selling channel, and to compete with other direct-selling organizations to recruit, retain and service Representatives and to continue to innovate the direct-selling model;
general economic and business conditions in our markets, including social, economic and political uncertainties in the international markets in our portfolio;portfolio, such as in Russia and Ukraine, and any potential sanctions, restrictions or responses to such conditions imposed by other markets in which we operate;
the effect of economic factors, including inflation and fluctuations in interest rates and currency exchange rates, as well as the designation of Venezuela as a highly inflationary economy and the devaluation of its currency, the availability of various foreign exchange systems, foreign exchange restrictions, particularly currency restrictions in Venezuela and Argentina, and the potential effect of such factors on our business, results of operations and financial condition;
any developments in or consequences of investigations and compliance reviews, and any litigation related thereto, including the ongoing investigations and compliance reviews of FCPAForeign Corrupt Practices Act ("FCPA") and related

39


AVON PRODUCTS, INC.
MANAGEMENT DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
(U.S. dollars in millions, except per share data)


United States ("U.S.") and foreign law matters in China and additional countries, as well as any disruption or adverse consequencesresulting from such investigations, reviews, related actions or litigation, including our ability to reach a settlementfinalize settlements with the SECUnited States Securities and Exchange Commission ("SEC") and the DOJUnited States Department of Justice ("DOJ") with regard to the ongoing FCPA investigations on terms consistent with our current understandings with the government or, if a settlement is reached,we are able to reach such final settlements, what the timing of such final settlements will be or whether the SEC settlement will be authorized by the Commission or whether each of the settlements will receive the necessary court approvals, or if we are unable to reach such final settlements, the outcome of any such settlement orsubsequent litigation with the terms of such settlement;government which could have a material adverse effect;
a general economic downturn, a recession globally or in one or more of our geographic regions, or sudden disruption in business conditions, and the ability of our broad-based geographic portfolio to withstand an economic downturn, recession, cost inflation, commodity cost pressures, economic or political instability, competitive or other market pressures or conditions;
the effect of political, legal, tax and regulatory risks imposed on us in the U.S. and abroad, our operations or our Representatives, including foreign exchange or other restrictions, adoption, interpretation and enforcement of foreign laws, including in jurisdictions such as Brazil, Russia, Venezuela and Argentina, and any changes thereto, as well as reviews and investigations by government regulators that have occurred or may occur from time to time, including, for example, local regulatory scrutiny in China;
the impact of changes in tax rates on the value of our deferred tax assets, and declining earnings, including the amount of any domestic source loss and the type, jurisdiction and timing of any foreign source income, on our ability to realize foreign tax credits in the U.S.;
our access to cash and short-term financing, and our ability to secure financing or financing at attractive rates;

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AVON PRODUCTS, INC.
MANAGEMENT DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
(U.S. dollars in millions, except per share data)


any changes to our credit ratings and the impact of such changes on our financing costs, rates, terms, debt service obligations and access to lending sources;
the impact of any significant restructuring charges or significant legal or regulatory settlements on our ability to comply with certain covenants in our debt instruments;
our ability to attract and retain key personnel;
competitive uncertainties in our markets, including competition from companies in the cosmetics, fragrances, skincare and toiletries industry, some of which are larger than we are and have greater resources;
the impact of the typically seasonal nature of our business, adverse effect of rising energy, commodity and raw material prices, changes in market trends, purchasing habits of our consumers and changes in consumer preferences, particularly given the global nature of our business and the conduct of our business in primarily one channel;
our ability to attract and retain key personnel;
other sudden disruption in business operations beyond our control as a result of events such as acts of terrorism or war, natural disasters, pandemic situations, large-scale power outages and similar events;
key information technology systems, process or site outages and disruptions;
the risk of product or ingredient shortages resulting from our concentration of sourcing in fewer suppliers;
the impact of any significant restructuring charges or significant legal or regulatory settlements on our ability to comply with certain covenants in our debt instruments;
any changes to our credit ratings and the impact of such changes on our financing costs, rates, terms, debt service obligations, access to lending sources and working capital needs;
the impact of our indebtedness, our access to cash and financing, and our ability to secure financing or financing at attractive rates;
the impact of possible pension funding obligations, increased pension expense and any changes in pension regulations or interpretations thereof on our cash flow and results of operations;
our ability to successfully identify new business opportunities, strategic alliances and strategic alternatives and identify and analyze alliance and acquisition candidates, secure financing on favorable terms and negotiate and consummate alliances and acquisitions, as well as to successfully integrate or manage any acquired business;
disruption in our supply chain or manufacturing and distribution operations;
the quality, safety and efficacy of our products;
the success of our research and development activities;
our ability to protect our intellectual property rights; and
the risk of an adverse outcome in any material pending and future litigationslitigation or with respect to the legal status of Representatives.
Additional information identifying such factors is contained in Item 1A of our 20122013 Form 10-K, as updated by our Quarterly Report on Form 10-Q for the quarterly period ended June 30, 2013, this Quarterly Report on Form 10-Q, for the quarterly period ended September 30, 2013, and annual, quarterly and other reports and documents we file with the SEC. We undertake no obligation to update any such forward-looking statements.


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AVON PRODUCTS, INC.

ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
There have been no material changes in market risk from the information provided in Item 7A, Quantitative and Qualitative Disclosures About Market Risk, of our 20122013 Form 10-K.

ITEM 4. CONTROLS AND PROCEDURES
Evaluation of Disclosure Controls and Procedures
As of the end of the period covered by this report, our principal executive and principal financial officers carried out an evaluation of the effectiveness of the design and operation of our disclosure controls and procedures pursuant to Rule 13a-15 of the Securities Exchange Act of 1934, as amended (the “Exchange Act”). In designing and evaluating our disclosure controls and procedures, management recognizes that any controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of achieving the desired control objectives, and management was required to apply its judgment in evaluating and implementing possible controls and procedures. Based upon their evaluation, the principal executive and principal financial officers concluded that our disclosure controls and procedures were effective as of September 30, 2013March 31, 2014, at the reasonable assurance level. Disclosure controls and procedures are designed to ensure that information relating to Avon (including our consolidated subsidiaries) required to be disclosed by us in the reports we file or submit under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the United States Securities and Exchange Commission’s rules and forms and to ensure that information required to be disclosed is accumulated and communicated to management to allow timely decisions regarding disclosure.

Changes in Internal Control over Financial Reporting
Our management has evaluated, with the participation of our principal executive and principal financial officers, whether any changes in our internal control over financial reporting that occurred during our last fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting. Based on the evaluation we conducted, our management has concluded that no such changes have occurred.
We also continue to implement an enterprise resource planning ("ERP") system on a worldwide basis, which is expected to improve the efficiency of our supply chain and financial transaction processes. The implementation is expected to occur in phases over the next several years. The implementation of a worldwide ERP system will likely affect the processes that constitute our internal control over financial reporting and will require testing for effectiveness. We have completed the implementation in certain markets. As with any new information technology application we implement, this application, along with the internal controls over financial reporting included in this process, were tested for effectiveness prior to and concurrent with the implementation in these countries. We concluded, as part of our evaluation described in the above paragraph, that the implementation of an ERP system in these countries is not reasonably likely to materially affect our internal control over financial reporting.

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AVON PRODUCTS, INC.

PART II. OTHER INFORMATION
 
ITEM 1. LEGAL PROCEEDINGS
See Note 6, Contingencies, to the consolidated financial statements included herein.

ITEM 1A. RISK FACTORS
Risk factors describing the major risks to our business can be found under Item 1A. Risk Factors in our 20122013 Form 10-K, as updated by our Quarterly Report on Form 10-Q for the quarterly period ended June 30, 2013.10-K. Except for the replacement of the risk factor captioned "In connection with our internal investigation and compliance reviews focused on compliance withrelating to the FCPA and related U.S. and foreign laws, and relatedongoing settlement discussions with the SECDOJ and the DOJ regarding resolvingstaff of the SEC related to their investigations of thesethe Foreign Corrupt Practices Act ("FCPA") and related matters, we accrued $12 million foron pages 10-11 of our offer of settlement. Based on our most recent discussions with the SEC and the DOJ, we believe it is probable that we will incur a loss upon settlement that is higher than our $12 million offer. We are unable to reasonably estimate the amount of any additional loss above the amount accrued to date; however, it is reasonably possible that such additional loss will be material,”2013 Form 10-K, with the risk factor set forth below, there has been no material change in our risk factors from those previously discussed in that Annual Report onour 2013 Form 10-K, as updated by our Quarterly Report on Form 10-Q for the quarterly period ended June 30, 2013.10-K.
In connectionWe are engaged in ongoing settlement discussions with the DOJ and the staff of the SEC and DOJrelated to their investigations of FCPA and related matters, in September 2013matters. Although we have now reached an understanding with respect to terms of settlement with each of the DOJ and the staff of the SEC, proposed termsthere can be no assurance that our efforts to finalize such settlements will be successful or, if they are, what the timing of potential settlement that included monetary penalties of a magnitude significantly greater than the offer we made in June 2013. Although we have not yet received proposed terms from the DOJ, if the DOJ’s offer is comparable to the SEC’s offer and if the Company were to enter intoany such settlements with the SEC and the DOJ at such levels, we believe that the Company’s earnings, cash flows, liquidity, financial condition and ongoing business would be materially adversely impacted.or whether the required authorizations and approvals of such settlements will be received.
We have substantially completed ouran internal investigation and compliance reviews regarding the FCPA and related U.S. and foreign laws in China and additional countries. We have conducted these compliance reviews in a number of countries selected to represent each of the Company's international geographic segments. The internal investigation and compliance reviews have focused on reviewing certain expenses and books and records processes, including, but not limited to, travel, entertainment, gifts, use of third-party vendors and consultants and related due diligence, joint ventures and acquisitions, and payments to third-party agents and others, in connection with our business dealings, directly or indirectly, with foreign governments and their employees. In connection with the internal investigation and compliance reviews, certain personnel actions, including termination of employment of certain senior members of management, have been taken, and additional personnel actions may be taken in the future. In connection with the internal investigation and compliance reviews, we continue to enhance our ethics and compliance program, including our policies and procedures, FCPA compliance-related training, FCPA third-party due diligence program and other compliance-related resources.
As previously reported in October 2008, we voluntarily contacted the SECUnited States Securities and Exchange Commission ("SEC" and "Commission") and the DOJUnited States Department of Justice ("DOJ") to advise both agencies of our internal investigation. We have cooperated and continue to cooperate with investigations of these matters by the SEC and the DOJ. We have, among other things, signed tolling agreements, responded to inquiries, translated and produced documents, assisted with interviews, and provided information on our internal investigation and compliance reviews, personnel actions taken and steps taken to enhance our ethics and compliance program. We also have made factual presentations which are now substantially complete.
As previously reported, we have been engaged in August 2012, we are in discussionssettlement negotiations with the SEC and the DOJ regarding resolving the government investigations. Our factual presentations as part of these discussions are substantially complete. As previously reported in our Quarterly Report on Form 10-Q for the period ending June 30, 2013, we made an offer of settlement to the DOJ and the SEC that, among other terms, would have included payment of monetary penalties of approximately $12. Although our offer was rejected by the DOJ and the staff of the SEC we accruedwith respect to these matters. We have now reached an understanding with respect to terms of settlement with each of the amount of our offer in the second quarter of 2013.
In September 2013,DOJ and the staff of the SEC proposedSEC. Based on these understandings, the Company would, among other things: pay aggregate fines, disgorgement and prejudgment interest of $135 million with respect to alleged violations of the books and records and internal control provisions of the FCPA, with $68 million payable to the DOJ and $67 million payable to the SEC; enter into a deferred prosecution agreement (“DPA”) with the DOJ under which the DOJ would defer criminal prosecution of the Company for a period of three years in connection with alleged violations of the books and records and internal control provisions of the FCPA; agree to have a compliance monitor which, with the approval of the government, can be replaced after 18 months by the Company's agreement to undertake self-monitoring and reporting obligations for an additional 18 months. If the Company remains in compliance with the DPA during its term, the charges against the Company would be dismissed with prejudice. In addition, as part of any settlement with the DOJ, a subsidiary of Avon operating in China would enter a guilty plea in connection with alleged violations of the books and records provision of the FCPA. The expected terms of potential settlement that included monetary penaltiesdo not require any change to our historical financial statements.
Final resolution of a magnitude significantly greater thanthese matters is subject to preparation and negotiation of documentation satisfactory to all the parties, including approval by our earlier offer. We disagree withboard of directors and, in the case of the SEC, staff's assumptions and the methodology used in its calculations and believe that monetary penalties at the level proposedauthorization by the Commission; court approval of the SEC staff are not warranted.settlement; and court approval of the DPA and acceptance of the expected guilty plea by an Avon subsidiary operating in China. We anticipatecan provide no assurances that satisfactory final agreements will be reached, that authorization by the Commission or the court approvals will be obtained or that the DOJ alsocourt will propose terms of potential settlement, although they have not yet done so and we are unableaccept the guilty plea or with respect to predict the timing or terms of any such proposal. agreements, authorization, and approvals and acceptance.

42


The Company recorded an additional accrual of $46 million during the first quarter of 2014 with respect to these matters, bringing the total liability accrued at March 31, 2014 to $135 million.
If we do not reach final settlements on the DOJ’s offer is comparable to the SEC’s offer andexpected terms or if the Company were tonecessary approvals do not occur, either we may enter into settlementsfurther discussions with the SEC andDOJ and/or the DOJ at such levels, we believe that the Company’s earnings, cash flows, liquidity, financial condition and ongoing business would be materially adversely impacted.
Although we are workingSEC to resolve the government investigations through settlement, our discussions are at early stagesmatters under investigation on different terms and at this pointconditions or we do not know if those efforts will be successful and, if they are, whatmay litigate the matters. We cannot predict the timing or terms of any such settlements would be. Wefurther discussions and we expect any such alternative settlements willwould include civil and/or criminal fines and penalties and may also include non-

56


monetarynon-monetary remedies, such as oversight requirements and additional remediation and compliance requirements. We may be required to incur significant future costs to comply with the non-monetary terms of any settlements with the SEC and the DOJ. If we are able to reach settlements with the SEC and the DOJ, the Company believes that such settlements are likely to include monetary penalties that would be material to its earnings and cash flows in the relevant fiscal period and could, depending on the amounts of the settlements, materially adversely impact the Company’s liquidity, financial condition and ongoing business.
There can be no assurance that our efforts to reach settlements with the government will be successful. If we do not reach settlements with the SECDOJ and/or the DOJ,SEC, or if the necessary approvals do not occur, we cannot predict the outcome of any subsequent litigation with the government, but such litigation could have a material adverse effect on our earnings, cash flow, liquidity, financial condition and ongoing business.
We have not recorded an additional accrual beyond the amount recorded in the second quarter of 2013 because at this time, in light of the early stages of our discussions of possible settlement terms with the government, the magnitude of the difference between our offer and the amount proposed by the SEC and the absence of a proposal from the DOJ, and our inability to predict whether we will be able to reach settlements with the government, we cannot reasonably estimate the amount of additional loss above the amount accrued to date.effect.
Until these matters are resolved, either through settlement or litigation, we expect to continue to incur costs, primarily professional fees and expenses, which may be significant, in connection with the government investigations. If the currently-contemplated settlements are approved, we will incur ongoing costs related to the compliance monitor and self-monitoring and reporting obligations. Furthermore, under certain circumstances, we may also be required to advance and/or reimburse significant professional fees and expenses to certain current and former Company employees in connection with these matters.

ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS
(c) Repurchases
The following table below sets forth theprovides information with respect toabout our purchases made by or on behalf of the Company of itsour common stock during the quarterly period ended September 30, 2013March 31, 2014.

  
Total Number
of Shares
Purchased
 
Average Price
Paid per Share
 
Total Number of Shares
Purchased as Part of
Publicly Announced
Programs
 
Approximate Dollar
Value of Shares that
May Yet Be
Purchased Under the
Program
7/1 - 7/31/13 2,191
(1) 
$23.04
 * *
8/1 - 8/31/13 15,909
(1) 
22.23
 * *
9/1 - 9/30/13 1,189
(1) 
19.02
 * *
Total 19,289
   
$22.12
 * *
  
Total Number
of Shares
Purchased
 
Average Price
Paid per Share
 
Total Number of Shares
Purchased as Part of
Publicly Announced
Programs
 
Approximate Dollar
Value of Shares that
May Yet Be Purchased
Under the Program
1/1 - 1/31/14 38,715
(1) 
$16.87
 * *
2/1 - 2/28/14 51,008
(2) 
15.02
 * *
3/1 - 3/31/14 366,857
(3) 
15.03
 * *
Total 456,580
   
$15.18
 * *
*These amounts are not applicable as the Company does not have a share repurchase program in effect.
(1)TheseIncludes 5,076 shares purchased in private transactions with a broker in connection with stock based obligations under our Deferred Compensation Plan and 33,639 shares that were repurchased by the Company in connection with employee elections to use shares to pay withholding taxes upon the vesting of their restricted stock units.
(2)Includes 40,490 shares purchased in private transactions with a broker in connection with stock based obligations under our Deferred Compensation Plan and 10,518 shares that were repurchased by the Company in connection with employee elections to use shares to pay withholding taxes upon the vesting of their restricted stock units.
(3)Includes 33,262 shares purchased in private transactions with a broker in connection with stock based obligations under our Deferred Compensation Plan and 333,595 shares that were repurchased by the Company in connection with employee elections to use shares to pay withholding taxes upon the vesting of their restricted stock units.


ITEM 6. EXHIBITS
See Exhibit Index.


5743


AVON PRODUCTS, INC.

SIGNATURE
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
 
  AVON PRODUCTS, INC.
  (Registrant)
   
Date:October 31, 2013May 1, 2014/s/ Robert Loughran
  Robert Loughran
  Vice President and
  Corporate Controller
   
  Signed both on behalf of the
  registrant and as chief
  accounting officer.
 

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AVON PRODUCTS, INC.

EXHIBIT INDEX
 
10.1CEO Stock Holding Requirement
  
31.1Certification of Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
  
31.2Certification of Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
  
32.1Certification of Chief Executive Officer Pursuant to 18 U.S.C. Section 1350, As Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
  
32.2Certification of Chief Financial Officer Pursuant to 18 U.S.C. Section 1350, As Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
  
101The following materials formatted in Extensible Business Reporting Language (XBRL): (i) Consolidated Statements of Income, (ii) Consolidated Statements of Comprehensive Income, (iii) Consolidated Balance Sheets, (iv) Consolidated Statements of Cash Flows and (v) Notes to Consolidated Financial Statements.




5945