UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 
FORM 10-Q
 
ýQUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended September 30, 20142015
or
oTRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from            to
Commission File No. 001-7784
 
CENTURYLINK, INC.
(Exact name of registrant as specified in its charter)
 
  
Louisiana
 (State or other jurisdiction of
incorporation or organization)
72-0651161
(I.R.S. Employer
Identification No.)
100 CenturyLink Drive,
Monroe, Louisiana
 (Address of principal executive offices)
71203
 (Zip Code)

(318) 388-9000
(Registrant's telephone number, including area code)
 

Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes ý    No o

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate website, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (Section 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).    Yes ý    No o

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer or a smaller reporting company. See the definitions of "large accelerated filer," "accelerated filer" and "smaller reporting company" in Rule 12b-2 of the Exchange Act.
Large accelerated filer ý
Accelerated filer o
Non-accelerated filer o
 (Do not check if a smaller reporting company)
Smaller reporting company o

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    Yes o    No ý

On October 31, 2014,30, 2015, there were 570,705,291549,004,205 shares of common stock outstanding.

 

1


TABLE OF CONTENTS


   
 
 
 
 
 
 
 
 
 
 
* All references to "Notes" in this quarterly report refer to these Notes to Consolidated Financial Statements.

2


PART I—FINANCIAL INFORMATION
ITEM 1. FINANCIAL STATEMENTS
CENTURYLINK, INC.
CONSOLIDATED STATEMENTS OF OPERATIONS
(UNAUDITED)

Three Months Ended September 30, Nine Months Ended 
 September 30,
Three Months Ended September 30, Nine Months Ended September 30,
2014 2013 2014 20132015 2014 2015 2014
(Dollars in millions except per share amounts
and shares in thousands)
(Dollars in millions except per share amounts
and shares in thousands)
OPERATING REVENUES$4,514
 4,515
 13,593
 13,553
$4,554
 4,514
 13,424
 13,593
OPERATING EXPENSES              
Cost of services and products (exclusive of depreciation and amortization)1,975
 1,918
 5,872
 5,587
1,993
 1,975
 5,863
 5,872
Selling, general and administrative823
 1,047
 2,497
 2,679
857
 823
 2,571
 2,497
Depreciation and amortization1,097
 1,135
 3,297
 3,375
1,048
 1,097
 3,136
 3,297
Impairment of goodwill
 1,100
 
 1,100
Total operating expenses3,895
 5,200
 11,666
 12,741
3,898
 3,895
 11,570
 11,666
OPERATING INCOME (LOSS)619
 (685) 1,927
 812
OTHER INCOME (EXPENSE)       
OPERATING INCOME656
 619
 1,854
 1,927
OTHER (EXPENSE) INCOME       
Interest expense(325) (329) (981) (970)(329) (325) (984) (981)
Other income, net5
 9
 7
 52
2
 5
 16
 7
Total other income (expense)(320) (320) (974) (918)
INCOME (LOSS) BEFORE INCOME TAX EXPENSE299
 (1,005) 953
 (106)
Total other expense, net(327) (320) (968) (974)
INCOME BEFORE INCOME TAX EXPENSE329
 299
 886
 953
Income tax expense111

40
 369
 372
124

111
 346
 369
NET INCOME (LOSS)$188

(1,045) 584
 (478)
BASIC AND DILUTED EARNINGS (LOSS) PER COMMON SHARE       
NET INCOME$205

188
 540
 584
BASIC AND DILUTED EARNINGS PER COMMON SHARE       
BASIC$0.33

(1.76) 1.03
 (0.79)$0.37
 0.33
 0.97
 1.03
DILUTED$0.33

(1.76) 1.02
 (0.79)$0.37
 0.33
 0.97
 1.02
DIVIDENDS DECLARED PER COMMON SHARE$0.54
 0.54
 1.62
 1.62
$0.54
 0.54
 1.62
 1.62
WEIGHTED AVERAGE COMMON SHARES OUTSTANDING              
BASIC565,965
 594,587
 569,472
 606,104
554,897
 565,965
 558,502
 569,472
DILUTED567,432
 594,587
 570,640
 606,104
555,156
 567,432
 559,293
 570,640
See accompanying notes to consolidated financial statements.

3


CENTURYLINK, INC.
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS)
(UNAUDITED)

 Three Months Ended September 30, Nine Months Ended 
 September 30,
 2014 2013 2014 2013
 (Dollars in millions)
NET INCOME (LOSS)$188
 (1,045) 584
 (478)
OTHER COMPREHENSIVE (LOSS) INCOME:       
Items related to employee benefit plans:       
Change in net actuarial loss, net of $(2), $(8), $(6) and $(25) tax3
 13
 9
 40
Change in net prior service credit, net of $(2), $—, $(7) and $(1) tax3
 1
 11
 2
Foreign currency translation adjustment and other, net of $—, $—, $— and $— tax(16) 13
 (7) (1)
Other comprehensive (loss) income(10) 27
 13
 41
COMPREHENSIVE INCOME (LOSS)$178
 (1,018) 597
 (437)
 Three Months Ended September 30, Nine Months Ended September 30,
 2015
2014 2015 2014
 (Dollars in millions)
NET INCOME$205
 188
 540
 584
OTHER COMPREHENSIVE INCOME:       
Items related to employee benefit plans:       
Change in net actuarial loss, net of $(16), $(2), $(46) and $(6) tax24
 3
 74
 9
Change in net prior service costs, net of $(3), $(2), $(8) and $(7) tax4
 3
 12
 11
Foreign currency translation adjustment and other(10) (16) (10) (7)
Other comprehensive income18
 (10) 76
 13
COMPREHENSIVE INCOME$223
 178
 616
 597
See accompanying notes to consolidated financial statements.

4


CENTURYLINK, INC.
CONSOLIDATED BALANCE SHEETS
(UNAUDITED)

September 30, 2014 December 31, 2013September 30, 2015 December 31, 2014
(Dollars in millions
and shares in thousands)
(Dollars in millions
and shares in thousands)
ASSETS      
CURRENT ASSETS      
Cash and cash equivalents$734
 168
$355
 128
Accounts receivable, less allowance of $155 and $1551,978
 1,977
Accounts receivable, less allowance of $160 and $1621,951
 1,988
Deferred income taxes, net715
 1,165
450
 880
Other591
 597
594
 580
Total current assets4,018
 3,907
3,350
 3,576
NET PROPERTY, PLANT AND EQUIPMENT      
Property, plant and equipment35,970
 34,307
38,250
 36,718
Accumulated depreciation(17,647) (15,661)(20,182) (18,285)
Net property, plant and equipment18,323
 18,646
18,068
 18,433
GOODWILL AND OTHER ASSETS      
Goodwill20,664
 20,674
20,757
 20,755
Customer relationships, less accumulated amortization of $4,430 and $3,6415,146
 5,935
Other intangible assets, less accumulated amortization of $1,632 and $1,4011,664
 1,802
Other831
 823
Customer relationships, less accumulated amortization of $5,414 and $4,6824,162
 4,893
Other intangible assets, less accumulated amortization of $1,767 and $1,7291,568
 1,647
Other, net849
 843
Total goodwill and other assets28,305
 29,234
27,336
 28,138
TOTAL ASSETS$50,646
 51,787
$48,754
 50,147
LIABILITIES AND STOCKHOLDERS' EQUITY      
CURRENT LIABILITIES      
Current maturities of long-term debt$1,169
 785
$1,910
 550
Accounts payable1,069
 1,111
1,087
 1,226
Accrued expenses and other liabilities      
Salaries and benefits699
 650
682
 641
Income and other taxes372
 339
535
 309
Interest330
 273
329
 256
Other224
 514
268
 210
Advance billings and customer deposits714
 737
736
 726
Total current liabilities4,577
 4,409
5,547
 3,918
LONG-TERM DEBT19,982
 20,181
18,504
 20,121
DEFERRED CREDITS AND OTHER LIABILITIES      
Deferred income taxes, net4,629
 4,753
3,742
 4,030
Benefit plan obligations, net3,761
 4,049
5,534
 5,808
Other1,252
 1,204
1,177
 1,247
Total deferred credits and other liabilities9,642
 10,006
10,453
 11,085
COMMITMENTS AND CONTINGENCIES (Note 8)
 

 
STOCKHOLDERS' EQUITY      
Preferred stock—non-redeemable, $25.00 par value, authorized 2,000 shares, issued and outstanding 7 and 7 shares
 

 
Common stock, $1.00 par value, authorized 1,600,000 and 1,600,000 shares, issued and outstanding 570,678 and 583,637 shares571
 584
Common stock, $1.00 par value, authorized 1,600,000 and 1,600,000 shares, issued and outstanding 554,090 and 568,517 shares554
 569
Additional paid-in capital16,532
 17,343
15,460
 16,324
Accumulated other comprehensive loss(789) (802)(1,941) (2,017)
Retained earnings131
 66
177
 147
Total stockholders' equity16,445
 17,191
14,250
 15,023
TOTAL LIABILITIES AND STOCKHOLDERS' EQUITY$50,646
 51,787
$48,754
 50,147
See accompanying notes to consolidated financial statements.

5


CENTURYLINK, INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS
(UNAUDITED)

Nine Months Ended September 30,Nine Months Ended September 30,
2014 20132015 2014
(Dollars in millions)(Dollars in millions)
OPERATING ACTIVITIES      
Net income (loss)$584
 (478)
Net income$540
 584
Adjustments to reconcile net income to net cash provided by operating
activities:
      
Depreciation and amortization3,297
 3,375
3,136
 3,297
Impairment of goodwill
 1,100
Impairment of assets32
 
9
 32
Deferred income taxes301
 349
93
 301
Provision for uncollectible accounts110
 111
128
 110
Gain on sale of intangible assets
 (32)
Net long-term debt premium amortization(30) (45)(10) (30)
Changes in current assets and current liabilities:   
Share-based compensation57
 62
Changes in current assets and liabilities:   
Accounts receivable(111) (105)(91) (111)
Accounts payable(21) 
(84) (21)
Accrued income and other taxes38
 30
250
 38
Other current assets and liabilities, net(130) 303
123
 (130)
Retirement benefits(255) (288)(134) (255)
Changes in other noncurrent assets and liabilities, net66
 61
(54) 66
Other, net56
 27
(7) (6)
Net cash provided by operating activities3,937
 4,408
3,956
 3,937
INVESTING ACTIVITIES      
Payments for property, plant and equipment and capitalized software(2,113) (2,211)(2,039) (2,113)
Proceeds from sale of intangible assets or property
 75
Proceeds from sale of property29
 
Other, net
 19
(12) 
Net cash used in investing activities(2,113) (2,117)(2,022) (2,113)
FINANCING ACTIVITIES      
Net proceeds from issuance of long-term debt483
 1,740
990
 483
Payments of long-term debt(162) (1,169)(535) (162)
Net payments on credit facility(140) (620)
Net payments on credit facility and revolving line of credit(725) (140)
Dividends paid(924) (986)(905) (924)
Net proceeds from issuance of common stock45
 54
11
 45
Repurchase of common stock(558) (1,252)(541) (558)
Other, net(2) (3)(2) (2)
Net cash used in financing activities(1,258) (2,236)(1,707) (1,258)
Net increase in cash and cash equivalents566
 55
227
 566
Cash and cash equivalents at beginning of period168
 211
128
 168
Cash and cash equivalents at end of period$734
 266
$355
 734
Supplemental cash flow information:      
Income taxes (paid), net$(21) (45)
Interest (paid) (net of capitalized interest of $34 and $30)$(934) (915)
Income taxes paid, net$(54) (21)
Interest paid (net of capitalized interest of $41 and $34)$(914) (934)
See accompanying notes to consolidated financial statements.

6


CENTURYLINK, INC.
CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY
(UNAUDITED)

Nine Months Ended September 30,Nine Months Ended September 30,
2014 20132015 2014
(Dollars in millions)(Dollars in millions)
COMMON STOCK      
Balance at beginning of period$584
 626
$569
 584
Issuance of common stock through dividend reinvestment, incentive and benefit plans4
 2
2
 4
Repurchase of common stock(17) (35)(17) (17)
Balance at end of period571
 593
554
 571
ADDITIONAL PAID-IN CAPITAL      
Balance at beginning of period17,343
 19,079
16,324
 17,343
Issuance of common stock through dividend reinvestment, incentive and benefit plans43
 50
9
 43
Repurchase of common stock(497) (1,219)(518) (497)
Shares withheld to satisfy tax withholdings(15) (16)(18) (15)
Dividends declared(395) (405)
Share-based compensation and other, net63
 60
58
 63
Dividends declared(405) 
Balance at end of period16,532
 17,954
15,460
 16,532
ACCUMULATED OTHER COMPREHENSIVE LOSS      
Balance at beginning of period(802) (1,701)(2,017) (802)
Other comprehensive income13
 41
76
 13
Balance at end of period(789) (1,660)(1,941) (789)
RETAINED EARNINGS      
Balance at beginning of period66
 1,285
147
 66
Net income (loss)584
 (478)
Net income540
 584
Dividends declared(519) (980)(510) (519)
Balance at end of period131
 (173)177
 131
TOTAL STOCKHOLDERS' EQUITY$16,445
 16,714
$14,250
 16,445
See accompanying notes to consolidated financial statements.

7


CENTURYLINK, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(UNAUDITED)
Unless the context requires otherwise, references in this report to "CenturyLink," "we," "us" and "our" refer to CenturyLink, Inc. and its consolidated subsidiaries.
(1) Basis of Presentation
General
We are an integrated communications company engaged primarily in providing an array of communications services to our residential business, governmental and wholesalebusiness customers. Our communications services include local and long-distance, broadband,high-speed Internet, Multi-Protocol Label Switching ("MPLS"), private line (including special access), Multi-Protocol Label Switching ("MPLS"), data integration, Ethernet, colocation, managed hosting (including cloud hosting), colocation, Ethernet, network, access, public access, wireless, video and other ancillary services.
Our consolidated balance sheet as of December 31, 20132014, which was derived from our audited consolidated financial statements, and our unaudited interim consolidated financial statements provided herein have been prepared in accordance with the instructions for Form 10-Q. Certain information and footnote disclosures normally included in financial statements prepared in accordance with accounting principles generally accepted in the United States of America have been condensed or omitted pursuant to rules and regulations of the Securities and Exchange Commission ("SEC"); however, in our opinion, the disclosures made are adequate to make the information presented not misleading. We believe that these consolidated financial statements include all normal recurring adjustments necessary to fairly present the results for the interim periods. The consolidated results of operations for the first nine months of the year are not necessarily indicative of the consolidated results of operations that might be expected for the entire year. These consolidated financial statements should be read in conjunction with the audited consolidated financial statements and the notes thereto included in our Annual Report on Form 10-K for the year ended December 31, 20132014.
The accompanying consolidated financial statements include our accounts and the accounts of our subsidiaries over which we exercise control. All intercompanysubsidiaries. Intercompany amounts and transactions with our consolidated subsidiaries have been eliminated.
In the second quarter of 2014, we recorded an impairment charge of $16 million in connection with negotiating a sale-leaseback transaction involving an office building. This impairment charge is included in selling, general and administrative expense in our consolidated statements of operations for the nine months ended September 30, 2014. In October 2014, we entered into an agreement to sell the above noted office building and no additional impairment charge is expected to be recorded upon completion of the sale, which is expected to close in the fourth quarter of 2014.
To simplify the overall presentation of our consolidated financial statements, we report immaterial amounts attributable to noncontrolling interests in certain of our subsidiaries as follows: (i) income attributable to noncontrolling interests in other income, (expense),net, (ii) equity attributable to noncontrolling interests in additional paid-in capital and (iii) cash flows attributable to noncontrolling interests in other, net financing activities.
We pay dividends out of retained earnings to the extent we have retained earnings on the date the dividend is declared. If the dividend is in excess of our retained earnings on the declaration date, then the excess is drawn from our additional paid-in capital.
We reclassified certain prior period amounts to conform to the current period presentation, including the categorization of our revenues and our segment expense reporting. See Note 7—Segment Information for additional information. These changes had no impact on total operating revenues, total operating expenses or net income for any period.
ChangeConnect America Fund
On August 27, 2015, we agreed to accept funding from the Federal Communications Commission's ("FCC") Connect America Fund ("CAF") of approximately $500 million per year for six years to fund the deployment of voice and high-speed internet capable infrastructures for approximately 1.2 million rural households and businesses in 33 states under the CAF Phase 2 high-cost support ("CAF Phase 2 Support") program. The funding from the CAF Phase 2 Support program in these 33 states will substantially supplant funding from the legacy Universal Service Fund ("USF") high-cost support program that we previously utilized to provide support for voice services in high cost rural markets (collectively, the "Legacy USF Support"). In September of 2015, we began receiving payments from the FCC under the new CAF Phase 2 Support program, which included (i) monthly payments at a higher rate than the Legacy USF Support and (ii) a one-time cumulative catch-up payment representing the incrementally higher funding under the CAF Phase 2 Support program over the Legacy USF Support program for the first seven months of 2015. During the third quarter of 2015, we recorded $158 million more revenue than we would have otherwise recorded during the quarter under the Legacy USF Support program, most of which was attributable to the one-time cumulative catch-up payment. During the fourth quarter of 2015, we expect to record revenue from the FCC, under the CAF Phase 2 Support program, approximately $50 million higher than amounts we would have otherwise recorded during the quarter under the Legacy USF Support program.

8


Changes in Estimates
During the third quarter of 2014, we developed a plan to migrate customers from one of our networks to another over a one-year period beginning in the fourth quarter of 2014. As a result, of our annual reviews to evaluate the reasonableness of the depreciable lives for our property, plant and equipment, effective January 2014, we changed theimplemented changes in estimates ofthat reduced the remaining economic lives of certain switchnetwork assets. The increase in depreciation expense from the changes in estimates is expected to be more than fully offset by decreases in depreciation expense resulting from normal aging of our property, plant and circuit network equipment. These changes in the estimated remaining economic lives resulted in a netan increase in depreciation expense of approximately $19$12 million and $58$36 million for the three and nine months ended September 30, 2014,2015, respectively, and are expected to result in a net increase in depreciation expense ofby approximately $78$48 million for the year ending December 31, 2014.2015. This net increase in depreciation expense, net of tax, reduced consolidated net income by approximately $12$7 million and $22 million, or $0.02 per basic$0.01 and diluted common share, and $36 million, or $0.06$0.04 per basic and diluted common share, for the three and nine months ended September 30, 2014,2015, respectively, and is expected to reduce consolidated net income by approximately $48$30 million, or $0.08$0.05 per basic and diluted common share, for the year ending December 31, 2014.

8


During the fourth quarter 2013, we changed the estimates of the remaining economic lives of certain intangible assets, specifically, the Savvis trade name, which is no longer being utilized and certain Savvis cloud software, which has been replaced by cloud software acquired through our more recent acquisitions. These changes resulted in a net increase in amortization expense of approximately $23 million for the nine months ended September 30, 2014. This net increase in amortization expense, net of tax, reduced consolidated net income by approximately $14 million, or $0.02 per basic and diluted common share for the nine months ended September 30, 2014. As of September 30, 2014, the Savvis trade name and the Savvis cloud software have been fully amortized.2015.
Recent Accounting Pronouncements
Debt Issuance Costs
On May 28, 2014,April 7, 2015, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update (“ASU”) 2015-03, “Interest - Imputation of Interest (Subtopic 835-30) Simplifying the Presentation of Debt Issuance Costs” (“ASU 2015-03”). ASU 2015-03 is effective for annual and interim periods beginning after December 15, 2015, and must be adopted by retrospectively applying the new standard to all periods presented in the financial statements. ASU 2015-03 may be adopted early for any financial statements that have not been issued.
ASU 2015-03 requires that the deferred costs associated with a debt issuance be recognized as a reduction in the carrying amount of the related debt rather than presented as a deferred charge included in other assets in our financial statements. ASU 2015-03 does not change the standards for recognizing deferred debt issuance costs. As of September 30, 2015, we had approximately $182 million of unamortized debt issuance costs that upon adoption of ASU 2015-03 will be reclassified from other assets and recognized as a reduction in the carrying value of our long-term debt. We plan to adopt the new standard effective December 31, 2015.
Revenue Recognition
On May 28, 2014, the FASB issued ASU 2014-09, “Revenue from Contracts with Customers” (“ASU 2014-09” or “new standard”). The new standard is effective for annual and interim periods beginning January 1, 2017, and early adoption is prohibited. ASU 2014-09 may be adopted by applying the provisions of the new standard on a retrospective basis to the periods included in the financial statements or on a modified retrospective basis which would result in the recognition of a cumulative effect of adopting ASU 2014-09 in the first quarter of 2017. We have not yet decided which implementation method we will adopt.
The new standard replaces virtually all existing generally accepted accounting principles (“GAAP”) on revenue recognition and replaces them with a principles-based approach for determining revenue recognition using a new five step model. The core principle of ASU 2014-09 is that an entity should recognize revenue to depict the transfer of promised goods or services to customers in an amount that reflects the consideration to which the entity expects to be entitled in exchange for those goods or services. ASU 2014-09 also includes new accounting principles related to the deferral and amortization of contract acquisition and fulfillment costs. We currently do not defer any contract acquisition costs and defer contract fulfillment costs only up to the extent of any revenue deferred.
On July 9, 2015, the FASB approved the deferral of the effective date of ASU 2014-09 by one year until January 1, 2018. Early adoption is permitted as of January 1, 2017. ASU 2014-09 may be adopted by applying the provisions of the new standard on a retrospective basis to the periods included in the financial statements or on a modified retrospective basis which would result in the recognition of a cumulative effect of adopting ASU 2014-09 in the first quarter of 2017, if adopting early, otherwise in the first quarter of 2018. We have not yet decided which implementation method we will adopt. We are studying the new standard and are in the early stages of assessing the impact the new standard will have on us and our consolidated financial statements. We cannot at this time, however, provide any estimate of the impact of adopting the new standard at this time.standard.

9


(2) Long-Term Debt and Credit Facilities
As of the dates indicated below, our long-termLong-term debt, including unamortized discounts and premiums, wasconsisted of borrowings by CenturyLink, Inc. and certain of its subsidiaries, including Qwest Corporation ("QC"), Qwest Capital Funding, Inc. and Embarq Corporation and subsidiaries ("Embarq") and is summarized as follows:
Interest Rates Maturities September 30, 2014 December 31, 2013Interest Rates Maturities As of September 30, 2015 As of December 31, 2014
    (Dollars in millions)    (Dollars in millions)
CenturyLink, Inc.              
Senior notes5.000% - 7.650% 2015 - 2042 $7,825
 7,825
5.150% - 7.650% 2017 - 2042 $7,975
 7,825
Credit facility (1)
2.160% - 4.250% 2017 585
 725
Credit facility and revolving line of credit(1)
—% 2019 
 725
Term loan2.410% 2019 385
 402
1.950% 2019 363
 380
Subsidiaries        
Qwest Corporation        
Senior notes6.125% - 8.375% 2014 - 2054 7,911
 7,411
6.125% - 8.375% 2016 - 2055 7,629
 7,311
Term loan1.950% 2025 100
 
Qwest Capital Funding, Inc.        
Senior notes6.500% - 7.750% 2018 - 2031 981
 981
6.500% - 7.750% 2018 - 2031 981
 981
Embarq Corporation    
Embarq Corporation and subsidiaries    
Senior notes7.082% - 7.995% 2016 - 2036 2,669
 2,669
7.082% - 7.995% 2016 - 2036 2,669
 2,669
First mortgage bonds7.125% - 8.770% 2017 - 2025 232
 262
7.125% - 8.770% 2017 - 2025 232
 232
Other9.000% 2019 150
 150
9.000% 2019 150
 150
Capital lease and other obligationsVarious Various 521
 619
Various Various 436
 509
Unamortized discounts, net    (108) (78)    (121) (111)
Total long-term debt    21,151
 20,966
    20,414
 20,671
Less current maturities    (1,169) (785)    (1,910) (550)
Long-term debt, excluding current maturities    $19,982
 20,181
    $18,504
 20,121
______________________________________________________________________ 
(1) 
The total outstanding amountsamount of our credit facility ("Credit Facility") and revolving line of credit borrowings at September 30, 2014 and December 31, 2013 were $585 million and2014, was $725 million respectively, with a weighted average interest ratesrate of 2.160%2.270%. At September 30, 2015, we had no borrowing outstanding under our Credit Facility and 2.176%, respectively.revolving line of credit. These amounts change on a regular basis.
New Issuances
On September 29, 2014,21, 2015, QC issued $500$400 million aggregate principal amount of 6.875%6.625% Notes due 2054,2055, in exchange for net proceeds, after deducting underwriting discounts and other expenses, of $483approximately $386 million. The underwriting agreement included an over-allotment option granting the underwriters for the offering an opportunity to purchase additional 6.625% Notes due 2055. On September 30, 2015, QC issued an additional $10 million aggregate principal amount of the 6.625% Notes under this over-allotment option. All of the 6.625% Notes are senior unsecured obligations and may be redeemed by QC, in whole or in part, on or after October 1, 2019,September 15, 2020, at a redemption price equal to 100% of the principal amount redeemed plus accrued and unpaid interest to the redemption date.

10


On March 19, 2015, CenturyLink, Inc. issued in a private offering $500 million aggregate principal amount of 5.625% Notes due 2025, in exchange for net proceeds, after deducting underwriting discounts and other expenses, of approximately $494 million. The Notes are senior unsecured obligations and may be redeemed, in whole or in part, at any time before January 1, 2025 at a redemption price equal to the greater of 100% of the principal amount of the Notes or the sum of the present value of the remaining scheduled payments of principal and interest on the Notes, discounted to the redemption date in the manner described in the Notes, plus accrued and unpaid interest to the redemption date. At any time on or after January 1, 2025, CenturyLink, Inc. may redeem the Notes at par plus accrued and unpaid interest to the redemption date. In addition, at any time on or prior to April 1, 2018, CenturyLink, Inc. may redeem up to 35% of the principal amount of the Notes at a redemption price equal to 105.625% of the principal amount thereof, plus accrued and unpaid interest to the redemption date, with net cash proceeds of certain equity offerings. Under certain circumstances, CenturyLink, Inc. will be required to make an offer to repurchase the Notes at a price of 101% of the aggregate principal amount plus accrued and unpaid interest to the repurchase date. In October 2015, CenturyLink, Inc. exchanged all of the unregistered Notes issued on March 19, 2015 for fully-registered Notes.
Repayments
On April 1, 2014, a subsidiary of Embarq Corporation ("Embarq")June 15, 2015, QC paid at maturity the $30$92 million principal amount of its 7.46% first mortgage bonds.7.625% Notes.
On February 17, 2015, CenturyLink, Inc. paid at maturity the $350 million principal and accrued and unpaid interest due under its Series M 5.000% Notes.
Term Loans and Revolving Line of Credit
On March 13, 2015, CenturyLink, Inc. amended their term loan agreement to reduce the interest rate payable by them thereunder and to modify some covenants to provide additional flexibility.
On February 20, 2015, QC entered into a term loan in the amount of $100 million with CoBank, ACB. The outstanding unpaid principal amount of this term loan plus any accrued and unpaid interest is due on February 20, 2025. Interest is paid monthly based upon either the London Interbank Offered Rate (“LIBOR”) or the base rate (as defined in the credit agreement) plus an applicable margin between 1.50% to 2.50% per annum for LIBOR loans and 0.50% to 1.50% per annum for base rate loans depending on QC's then current senior unsecured long-term debt rating. As of September 30, 2015, the outstanding principal balance on this term loan was $100 million.
In January 2015, CenturyLink, Inc. entered into a $100 million uncommitted revolving line of credit with one of the lenders under the Credit Facility. The amount available under this uncommitted revolving line of credit is reduced by any amount outstanding under the Credit Facility with the same lender. Interest is paid monthly based upon the LIBOR plus an applicable margin between 1.00% and 2.25% per annum. At September 30, 2015, CenturyLink, Inc. had no borrowings outstanding under this uncommitted revolving line of credit.
Covenants
As of September 30, 20142015, we believe we were in compliance with the provisions and covenants contained in our Credit Facility and other material debt agreements.
Subsequent EventEvents
On October 1, 2014,13, 2015, QC paid at maturity the $600redeemed all $250 million principal amount of its 7.50% Notes.7.200% Notes due 2026, which resulted in an immaterial gain.
On October 13, 2015, QC redeemed $150 million of its 6.875% Notes due 2033, which resulted in an immaterial loss.
(3) Severance and Leased Real Estate
Periodically, we have reductions in our workforce and have accrued liabilities for the related severance costs. These workforce reductions resulted primarily from the progression or completion of our post-acquisition integration plans, increased competitive pressures, cost reduction initiatives and reduced workload demands due to the loss of customers purchasing certain legacy services.

10


We report severance liabilities within accrued expenses and other liabilities-salariesliabilities - salaries and benefits in our consolidated balance sheets and report severance expenses in cost of services and products and selling, general and administrative expenses in our consolidated statements of operations. As noted in Note 7—Segment Information, we do not allocate these severance expenses to our segments.

11


We have recognized liabilities to reflect our estimates of the fair values of the existing lease obligations for real estate which we have ceased using, net of estimated sublease rentals. Our fair value estimates were determined using discounted cash flow methods. We recognize expense to reflect accretion of the discounted liabilities and periodically we adjust the expense when our actual subleasing experience differs from our initial estimates. We report the current portion of liabilities for ceased-use real estate leases in accrued expenses and other liabilities-otherliabilities - other and report the noncurrent portion in deferred credits and other liabilities in our consolidated balance sheets. We report the related expenses in selling, general and administrative expenses in our consolidated statements of operations. At September 30, 20142015, the current and noncurrent portions of our leased real estate accrual were $159 million and $8574 million, respectively. The remaining lease terms range from 0.30.5 to 11.210.2 years, with a weighted average of 8.58.3 years.
Changes in our accrued liabilities for severance expenses and leased real estate duringfor the first nine months of 2014ended September 30, 2015, were as follows:
Severance Real EstateSeverance Real Estate
(Dollars in millions)(Dollars in millions)
Balance at December 31, 2013$17
 113
Balance at December 31, 2014$26
 96
Accrued to expense65
 1
88
 
Payments, net(63) (12)(77) (10)
Reversals and adjustments
 (2)
 (3)
Balance at September 30, 2014$19
 100
Balance at September 30, 2015$37
 83
(4) Employee Benefits
Net periodic (income) expense for our qualified and non-qualified pension plans included the following components:
Pension PlansPension Plans
Three Months Ended September 30, Nine Months Ended September 30,Three Months Ended September 30, Nine Months Ended September 30,
2014 2013 2014 20132015 2014 2015 2014
(Dollars in millions)(Dollars in millions)
Service cost$19
 22
 58
 70
$20
 19
 62
 58
Interest cost151
 137
 453
 407
142
 151
 425
 453
Expected return on plan assets(223) (224) (669) (672)(224) (223) (673) (669)
Recognition of prior service cost1
 1
 5
 4
1
 1
 4
 5
Recognition of actuarial loss5
 20
 15
 61
40
 5
 120
 15
Net periodic pension benefit income$(47) (44) (138) (130)$(21) (47) (62) (138)
Net periodic expense (income) for our post-retirement benefit plans included the following components:
Post-Retirement Benefit PlansPost-Retirement Benefit Plans
Three Months Ended September 30, Nine Months Ended September 30,Three Months Ended September 30, Nine Months Ended September 30,
2014 2013 2014 20132015 2014 2015 2014
(Dollars in millions)(Dollars in millions)
Service cost$5
 6
 16
 18
$6
 5
 18
 16
Interest cost40
 35
 119
 105
35
 40
 105
 119
Expected return on plan assets(8) (10) (24) (30)(6) (8) (16) (24)
Recognition of prior service cost4
 
 13
 
6
 4
 16
 13
Recognition of actuarial loss
 1
 
 3
Net periodic post-retirement benefit expense$41
 32
 124
 96
$41
 41
 123
 124

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We report net periodic benefit (income) expense for our qualified pension, non-qualified pension and post-retirement benefit plans in cost of services and products and selling, general and administrative expenses onin our consolidated statements of operations.
Benefits paid by our qualified pension plan are paid through a trust that holds all plan assets. Based on current laws and circumstances, we do not expect any contributions to be required for our qualified pension plan during the remainder of 2015. However, we made a voluntary contribution to the trust of $100 million during the third quarter of 2015.

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(5) Earnings (Loss) Per Common Share
Basic and diluted earnings (loss) per common share for the three and nine months ended September 30, 20142015 and 20132014 were calculated as follows:
Three Months Ended September 30, Nine Months Ended September 30,Three Months Ended September 30, Nine Months Ended September 30,
2014 2013 2014 20132015 2014 2015 2014
(Dollars in millions, except per share amounts, shares in thousands)(Dollars in millions, except per share amounts, shares in thousands)
Income (Loss) (Numerator):       
Net income (loss)$188
 (1,045) 584
 (478)
Income (Numerator):       
Net income$205
 188
 540
 584
Earnings applicable to non-vested restricted stock
 
 
 

 
 
 
Net income (loss) applicable to common stock for computing basic earnings (loss) per common share188
 (1,045) 584
 (478)
Net income (loss) as adjusted for purposes of computing diluted earnings (loss) per common share$188
 (1,045) 584
 (478)
Net income applicable to common stock for computing basic earnings per common share205
 188
 540
 584
Net income as adjusted for purposes of computing diluted earnings per common share$205
 188
 540
 584
Shares (Denominator):              
Weighted average number of shares:              
Outstanding during period570,545
 598,350
 573,661
 609,542
559,991
 570,545
 563,391
 573,661
Non-vested restricted stock(4,580) (3,763) (4,189) (3,438)(5,094) (4,580) (4,889) (4,189)
Weighted average shares outstanding for computing basic earnings (loss) per common share565,965
 594,587
 569,472
 606,104
Weighted average shares outstanding for computing basic earnings per common share554,897
 565,965
 558,502
 569,472
Incremental common shares attributable to dilutive securities:              
Shares issuable under convertible securities10
 
 10
 
10
 10
 10
 10
Shares issuable under incentive compensation plans1,457
 
 1,158
 
249
 1,457
 781
 1,158
Number of shares as adjusted for purposes of computing diluted earnings (loss) per common share567,432
 594,587
 570,640
 606,104
Basic earnings (loss) per common share$0.33
 (1.76) 1.03
 (0.79)
Diluted earnings (loss) per common share$0.33
 (1.76) 1.02
 (0.79)
Number of shares as adjusted for purposes of computing diluted earnings per common share555,156
 567,432
 559,293
 570,640
Basic earnings per common share$0.37
 0.33
 0.97
 1.03
Diluted earnings per common share$0.37
 0.33
 0.97
 1.02
Our calculation of diluted earnings (loss) per common share excludes shares of common stock that are issuable upon exercise of stock options when the exercise price is greater than the average market price of our common stock during the periods reflected in the table above. Such potentially issuable shares averaged 2.13.1 million and 2.72.1 million for the three months ended September 30, 20142015 and 2013,2014, respectively, and averaged 2.5 million for both the nine months ended September 30, 20142015 and 2013. For the three and nine months ended September 30, 2013, due to the net loss position, we excluded from the calculation of diluted loss per share 1.16 million and 1.37 million shares, respectively, which were potentially issuable under incentive compensation plans or convertible securities, as their effect, if included, would have been anti-dilutive.2014.
(6) Fair Value Disclosure
Our financial instruments consist of cash and cash equivalents, accounts receivable, accounts payable and long-term debt, excluding capital lease and other obligations. Due to their short-term nature, the carrying amounts of our cash and cash equivalents, accounts receivable and accounts payable approximate their fair values.
Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between independent and knowledgeable parties who are willing and able to transact for an asset or liability at the measurement date. We use valuation techniques that maximize the use of observable inputs and minimize the use of unobservable inputs when determining fair value and then we rank the estimated values based on the reliability of the inputs used following the fair value hierarchy set forth by the FASB.
We determined the fair values of our long-term debt, including the current portion, based on quoted market prices where available or, if not available, based on discounted future cash flows using current market interest rates.

12


The three input levels in the hierarchy of fair value measurements are defined by the FASB generally as follows:
Input Level Description of Input
Level 1 Observable inputs such as quoted market prices in active markets.
Level 2 Inputs other than quoted prices in active markets that are either directly or indirectly observable.
Level 3 Unobservable inputs in which little or no market data exists.

13


The following table presents the carrying amounts and estimated fair values of our long-term debt, excluding capital lease and other obligations, as well as the input level used to determine the fair values as of the dates indicated below:
   September 30, 2014 December 31, 2013
 
Input
Level
 
Carrying
Amount
 
Fair
Value
 
Carrying
Amount
 
Fair
Value
   (Dollars in millions)
Liabilities—Long-term debt, excluding capital lease and other obligations2 $20,630
 21,673
 20,347
 20,413
   As of September 30, 2015 As of December 31, 2014
 
Input
Level
 
Carrying
Amount
 
Fair
Value
 
Carrying
Amount
 
Fair
Value
   (Dollars in millions)
Liabilities—Long-term debt, excluding capital lease and other obligations2 $19,978
 19,303
 20,162
 21,255
(7) Segment Information
Segment Data
We currentlyDuring the fourth quarter of 2014, we implemented a new organizational structure designed to strengthen our ability to attain our operational, strategic and financial goals. As a result of this reorganization, we now operate and report the following fourtwo segments in our consolidated financial statements: consumer, business, wholesale and hosting. Each of the segments is described further below:
Consumer. Consists generally of providing strategic and legacy products and services to residential consumers. Our strategic products and services offered to these customers include our broadband, wireless and video services, including our PrismTM TV services. Our legacy services offered to these customers include local and long-distance services.
Business.Consists generally of providing strategic, legacy and legacydata integration products and services to commercial, enterprise, globalwholesale and governmental customers.customers, including other communication providers. Our strategic products and services offered to these customers include our MPLS, private line broadband,(including special access), Ethernet, MPLS, data integration, Voice overhigh-speed Internet, Protocol ("VoIP")colocation, managed hosting, cloud hosting and network managementother ancillary services. Our legacy services offered to these customers primarily include switched access and local and long-distance services.
Wholesale. Consists generally of providing strategic and legacy products andvoice services, to other communications providers. Our strategic products and services offered to these customers are mainly private line (including special access), dedicated internet access, digital subscriber line ("DSL") and MPLS. Our legacy services offered to these customers include resale of our local access services,including the sale of unbundled network elements ("UNEs") which allow our wholesale customers theto use of our network or a combination of our network and their own networks to provide voice and data services to their customers, long-distancecustomers. Our data integration offerings include the sale of telecommunications equipment located on customers' premises and switched accessrelated professional services. These services include network management, installation and other services, including billingmaintenance of data equipment and collection services, polethe building of proprietary fiber-optic broadband networks for our governmental and floor space rentals, public access servicesbusiness customers; and database services.
Hosting.Consumer. Consists primarilygenerally of providing colocation, managed hostingstrategic and cloud hostinglegacy products and services to commercial, enterprise, global, governmentalresidential customers. Our strategic products and wholesale customers.services offered to these customers include our high-speed Internet, wireless and video services, including our Prism TV services. Our legacy services offered to these customers include local and long-distance voice services.



13


Our segmentThe results of our business and consumer segments are summarized below:
Three Months Ended September 30, Nine Months Ended September 30,Three Months Ended September 30, Nine Months Ended September 30,
2014 2013 2014 20132015
2014 (1)
 2015 
2014 (1)
(Dollars in millions)(Dollars in millions)
Total segment revenues$4,264
 4,267
 12,836
 12,799
$4,145
 4,264
 12,500
 12,836
Total segment expenses2,161
 2,089
 6,378
 6,056
2,163
 2,161
 6,378
 6,374
Total segment income$2,103
 2,178
 6,458
 6,743
$1,982
 2,103
 6,122
 6,462
Total margin percentage49% 51% 50% 53%48% 49% 49% 50%
Business:       
Revenues$2,636
 2,773
 7,992
 8,336
Expenses1,541
 1,549
 4,550
 4,568
Income$1,095
 1,224
 3,442
 3,768
Income margin percentage42% 44% 43% 45%
Consumer:              
Revenues$1,491
 1,503
 4,500
 4,508
$1,509
 1,491
 4,508
 4,500
Expenses611
 605
 1,793
 1,728
622
 612
 1,828
 1,806
Income$880
 898
 2,707
 2,780
$887
 879
 2,680
 2,694
Margin percentage59% 60% 60% 62%
Business:       
Revenues$1,569
 1,544
 4,692
 4,574
Expenses997
 932
 2,935
 2,701
Income$572
 612
 1,757
 1,873
Margin percentage36% 40% 37% 41%
Wholesale:       
Revenues$843
 878
 2,571
 2,694
Expenses285
 293
 844
 868
Income$558
 585
 1,727
 1,826
Margin percentage66% 67% 67% 68%
Hosting:       
Revenues$361
 342
 1,073
 1,023
Expenses268
 259
 806
 759
Income$93
 83
 267
 264
Margin percentage26% 24% 25% 26%
Income margin percentage59% 59% 59% 60%

(1)
Reflects the recasting of segment results discussed in the next section entitled "Recent Changes in Segment Reporting."

Effective November 1, 2014, we implemented a new organizational structure designed to strengthen our ability to attain our operational, strategic and financial goals. The change in our organizational structure will likely result in some modifications of our segment reporting, which we expect to finalize in the fourth quarter of 2014 and report in our consolidated financial statements for the year ending December 31, 2014.
14


Recent Changes in Segment Reporting
DuringWe have recast our previously reported segment results due to the firstreorganization of our management structure in the fourth quarter of 2014,2014. Consequently, we have adopted several changes with respect to the assignment of certain expenses to our segments. Wesegments and have restated our previously reportedpreviously-reported segment results for the three and nine months ended September 30, 2013, to conform to the current presentation. The nature of the most significant changes and the related effect onto segment expenses forare as follows:
Certain business segment expenses were reassigned to consumer segment expense; and
Certain business segment expenses were reassigned to corporate overhead.
For the three and nine months ended September 30, 2013, are as follows:
The method for allocating certain shared costs of consumer sales and care, including bad debt expense and credit card fees, was revised, which2014, the segment recast resulted in an increase in consumer segment expenses of $25$1 million, and $67 million with a corresponding decrease in business segment expenses forof $1 million. For the three and nine months ended September 30, 2013, respectively; and
Hosting2014, the segment expenses have been conformed to the reporting of our other segments’ expenses. Specifically, the progress of our integration efforts and centralization of certain administrative functions enabled us to discontinue including certain finance, information technology, legal and human resources expenses in the hosting segment, whichrecast resulted in an increase in consumer expenses of $13 million, and a decrease in business expenses of $16 million and $55 million in hosting segment expenses for the three and nine months ended September 30, 2013, respectively.$17 million.

14


Product and Service Categories
We currently categorize our products, services and revenues among the following four categories:
Strategic services, which include primarily broadband, private line (including special access which we market to wholesale and business customers),high-speed Internet, MPLS (which is a data networking technology that can deliver the quality of service required to support real-time voice and video service)video), private line (including special access), Ethernet, colocation, hosting (including cloud hosting and managed hosting), colocation, Ethernet, video (including resold satellite and our facilities-based video services)services, which we now offer in sixteen markets), VoIP and Verizon Wireless services;
Legacy services, which include primarily local and long-distance services, including the sale of UNEs, switched access and Integrated Services Digital Network ("ISDN") services (which uses regular telephone lines to support voice, video and data applications) and traditional wide area network ("WAN") services (which allow a local communications network to link to networks in remote locations);
Data integration, which includes the sale of telecommunications equipment located on customers' premises and related professional services, such as network management, installation and maintenance of data equipment and building of proprietary fiber-optic broadband networks for our governmental and business customers; and
Other revenues, which consist primarily of Universal Service Fund ("USF") revenueCAF support, USF support and USF surcharges. Unlike the first three revenue categories, other revenues are not included in our segment revenues.
Our operating revenues for our productsWe receive federal support from both CAF Phase 1 and services consisted of the following categories:
 Three Months Ended September 30, Nine Months Ended September 30,
 2014 2013 2014 2013
 (Dollars in millions)
Strategic services$2,310
 2,212
 6,889
 6,562
Legacy services1,769
 1,892
 5,401
 5,767
Data integration185
 163
 546
 470
Other250
 248
 757
 754
Total operating revenues$4,514
 4,515
 13,593
 13,553
During 2013, operating revenues attributable to portions of certain bundled services were revisedCAF Phase 2 programs, and support from legacy services to strategic services. Specifically, the revision resulted in a reduction of legacy services revenues of $32 million and $96 million and a corresponding increase in strategic services revenues for the three and nine months ended September 30, 2013, respectively. The revision was in response to over-allocating a percentage of the discounts to broadband services revenues and under-allocating a percentage of the discounts to local and long-distance services revenues under bundled services arrangements, which resulted in strategic services revenues being understated and legacy services revenues being overstated.
During 2013, operating revenues attributable to certain Competitive Local Exchange Carrier ("CLEC") retail services were revised from strategic services to legacy services. Specifically, the revision resulted in a reduction of strategic services revenues of $10 million and $29 million and a corresponding increase in legacy services revenues for the three and nine months ended September 30, 2013, respectively. The revision was in response to recording certain legacy services revenues generated through CLEC services arrangements as strategic services revenues, which resulted in strategic services revenues being overstated and legacy services revenues being understated.
Other operating revenues include revenues from universal service funds, which allow us to recover a portion of our costs underboth federal and state cost recovery mechanisms,USF programs, which are government subsidies designed to reimburse us for various costs related to certain telecommunications services, including the costs of voice and certainhigh-speed internet capable infrastructure and the costs of network deployment, maintenance and operations in high-cost rural areas where we are not able to recover our costs from our customers. USF surcharges are the amounts we collect based on specific items we list on our customers' invoices to our customers, including billings for our required contributions to several USFfund the FCC's universal service programs. We also generate other operating revenues from leasing and subleasing of space in our office buildings, warehouses and other properties. Because we centrally manage the activities that generate these other operating revenues, we do not allocate these revenues are not included in our segment revenues.

15


Our operating revenue detail for our products and services consisted of the following categories:
 Three Months Ended September 30, Nine Months Ended September 30,
 2015 2014 2015 2014
 (Dollars in millions)
Strategic services       
Business high-bandwidth data services (1)$699
 655
 2,083
 1,904
Business low-bandwidth data services (2)506
 574
 1,555
 1,792
Business hosting services (3)324
 331
 961
 988
Other business strategic services (4)27
 30
 113
 55
Consumer high-speed Internet services (5)658
 616
 1,945
 1,847
Other consumer strategic services (6)105
 96
 314
 276
Total strategic services revenues2,319
 2,302
 6,971
 6,862
        
Legacy services       
Business legacy voice services (7)638
 692
 1,958
 2,103
Other business legacy services (8)290
 307
 890
 951
Consumer legacy voice services (7)664
 707
 2,027
 2,170
Other consumer legacy services (9)81
 71
 220
 204
Total legacy services revenues1,673
 1,777
 5,095
 5,428
        
Data integration       
Business data integration152
 184
 432
 543
Consumer data integration1
 1
 2
 3
Total data integration revenues153
 185
 434
 546
        
Other revenues       
High cost support revenue (10)284
 134
 550
 400
Other revenue (11)125
 116
 374
 357
Total other revenues409
 250
 924
 757
        
Total revenues$4,554
 4,514
 13,424
 13,593
______________________________________________________________________ 
(1)Includes MPLS and Ethernet revenue
(2)Includes private line and high-speed Internet revenue
(3)Includes colocation, hosting (including cloud hosting and managed hosting) and hosting area network revenue
(4)Includes primarily VoIP, video and IT services revenue
(5)Includes high-speed Internet and related services revenue
(6)Includes video and Verizon wireless revenue
(7)Includes local and long-distance voice revenue
(8)Includes UNEs, public access and other ancillary revenue
(9)Includes switched access and other ancillary revenue
(10)Includes CAF Phase 1, CAF Phase 2 and federal and state USF support revenue
(11)Includes USF surcharges
During the first quarter of 2015, we determined that certain products and services associated with our acquisition of SAVVIS, Inc. are more closely aligned to anylegacy services than to strategic services. As a result, these operating revenues are now reflected as legacy services. The revision resulted in a reduction of our four segments presented above.revenue from strategic services of $8 million and $27 million and a corresponding increase in revenue from legacy services for the three and nine months ended September 30, 2014.

16


We recognize revenues in our consolidated statements of operations for certain USF surcharges and transaction taxes that we bill to our customers. Our consolidated statements of operations also reflectsreflect the related expense for the amounts we remit to the government agencies. The total amount of such surcharges that we included in revenues aggregated approximately $128$137 million and $119$128 million for the three months ended September 30, 20142015 and 2013,2014, respectively, and approximately $395$411 million and $368$395 million for the nine months endedSeptember 30, 20142015 and 2013,2014, respectively. Those USF surcharges, where we record revenue, are included in the "other" operating revenues and transaction tax surcharges are included in "legacy services" revenues. We also act as a collection agent for certain other USF and transaction taxes that we are required by government agencies to include in our bills to customers, for which we do not record any revenue or expense because we only act as a pass-through agent.

15


Allocations of Revenues and Expenses
Our segment revenues include all revenues from our strategic, legacy and data integration operations as described in more detail above. We assignSegment revenues are based upon each of our customers to a single segment and report all of the revenues we derive from that customer to that segment, with the exception of hosting revenue generated fromcustomer's classification as either business and wholesale customers, which is currently reported as hosting segment revenues.or consumer. We report our segment revenues based upon all services provided to that segment's customers. Our segment expenses for our fourtwo segments as follows:
Direct expenses, which primarily areinclude specific expenses incurred as a direct result of providing services and products to segment customers, along with selling, general and administrative expenses that are directly associated with specific segment customers or activities;activities and
Allocated allocated expenses,, which include network expenses, facilities expenses and other expenses such as fleet and real estate expenses.
We do not assign depreciation and amortization expense or impairments to our segments, as the related assets and capital expenditures are centrally managed and are not monitored by or reported to the chief operating decision maker ("CODM") by segment. Similarly, we do not assign to our segments severance expenses, restructuring expenses and certain centrally managed administrative functions (such as finance, information technology, legal and human resources). are not assigned to our segments. Interest expense is also excluded from segment results because we manage our financing on a total companyconsolidated basis and have not allocated assets or debt to specific segments. Similarly, we exclude otherOther income (expense) is not monitored as a part of our segment operations and is therefore excluded from our segment results.
The following table reconciles segment income to net income:
 Three Months Ended September 30, Nine Months Ended September 30,
 2014 2013 2014 2013
 (Dollars in millions)
Total segment income$2,103
 2,178
 6,458
 6,743
Other operating revenues250
 248
 757
 754
Depreciation and amortization(1,097) (1,135) (3,297) (3,375)
Impairment of goodwill
 (1,100) 
 (1,100)
Other unassigned operating expenses(637) (876) (1,991) (2,210)
Other income (expense)(320) (320) (974) (918)
Income tax expense(111) (40) (369) (372)
Net income (loss)$188
 (1,045) 584
 (478)
`
 Three Months Ended September 30, Nine Months Ended September 30,
 2015 2014 2015 2014
 (Dollars in millions)
Total segment income$1,982
 2,103
 6,122
 6,462
Other operating revenues409
 250
 924
 757
Depreciation and amortization(1,048) (1,097) (3,136) (3,297)
Other unassigned operating expenses(687) (637) (2,056) (1,995)
Other expense, net(327) (320) (968) (974)
Income tax expense(124) (111) (346) (369)
Net income$205
 188
 540
 584
We do not have any single customer that provides more than 10% of our total consolidated operating revenues. Substantially all of our consolidated revenues come from customers located in the United States.
(8) Commitments and Contingencies
We are vigorously defending against all of the matters described below. As a matter of course, we are prepared both to litigate the matters to judgment, as well as to evaluate and consider all reasonable settlement opportunities. In this Note, when we refer to a class action as "putative" it is because a class has been alleged, but not certified in that matter. We have established accrued liabilities for the matters described below where losses are deemed probable and reasonably estimable.

1617


Pending Matters
In William Douglas Fulghum, et al. v. Embarq Corporation, et al., filed on December 28, 2007 in the United States District Court for the District of Kansas, a group of retirees filed a putative class action lawsuit challenging the decision to make certain modifications in retiree benefits programs relating to life insurance, medical insurance and prescription drug benefits, generally effective January 1, 2006 and January 1, 2008 (which, at the time of the modifications, was expected to reduce estimated future expenses for the subject benefits by more than $300 million)$300 million). Defendants include Embarq, certain of its benefit plans, its Employee Benefits Committee and the individual plan administrator of certain of its benefits plans. Additional defendants include Sprint Nextel and certain of its benefit plans. The Court certified a class on certain of plaintiffs' claims, but rejected class certification as to other claims. On October 14, 2011, the Fulghum lawyers filed a new, related lawsuit, Abbott et al. v. Sprint Nextel et al. In Abbott, approximately 1,500 plaintiffs allege breach of fiduciary duty in connection with the changes in retiree benefits that also are at issue in the Fulghum case. The Abbott plaintiffs are all members of the class that was certified in Fulghum on claims for allegedly vested benefits (Counts I and III), and the Abbott claims are similar to the Fulghum breach of fiduciary duty claim (Count II), on which the Fulghum court denied class certification. The Court has stayed proceedings in Abbott indefinitely, except for limited discovery and motion practice as to approximately 80 of the plaintiffs. On February 14, 2013, the Fulghum court dismissed the majority of the plaintiffs' claims in thatthe case. On July 16, 2013, the Fulghum court granted plaintiffs' request to seek interlocutory review byappeal, the United States Court of Appeals for the Tenth Circuit. EmbarqCircuit ruled on February 24, 2015, that the plan documents reviewed do not support any claim for vested benefits, and affirmed the otherdistrict court's dismissal of claims based on those documents. The Tenth Circuit decision allowed a subset of claims for vested benefits to return to the district court for further proceedings. The Tenth Circuit also affirmed the district court's dismissal of all age discrimination claims. The Tenth Circuit reversed the district court's determination that the statute of repose under the Employee Retirement Income Security Act of 1974, as amended ("ERISA"), is a time bar to the breach of fiduciary duty claims of fifteen named plaintiffs. Plaintiffs petitioned for further Tenth Circuit review on their claims for vested benefits. We petitioned for further Tenth Circuit review regarding the ERISA statute of repose. On April 27, 2015, a revised Tenth Circuit panel opinion was issued with no material change in the outcome. On June 10, 2015, the district court in Fulghum granted summary judgment to defendants are defendingon an additional group of claims for vested benefits. On July 27, 2015, pursuant to the appeal,terms of a stipulation by the parties, the district court in Fulghum granted judgment in favor of defendants on all remaining and unadjudicated vested benefits claims. This judgment is without prejudice to any rights the parties may have to pursue any additional appellate relief. On August 25, 2015, the parties filed petitions for certiorari with the United States Supreme Court. Plaintiffs' petition seeks further review as to their claims for vested benefits; defendants' petition seeks further review as to ERISA's statute of repose. As to any further proceedings that may occur in the district court, defendants will continue to vigorously contest any remaining claims in Fulghum and seek to have the claims in the Abbott case dismissed on similar grounds.Abbott. We have not accrued a liability for these matters because we believe it is premature (i) to determine whether an accrual is warranted and (ii) if so, to determine a reasonable estimate of probable liability.
In December 2009, subsidiaries of CenturyLink filed two lawsuits against subsidiaries of Sprint Nextel to recover terminating access charges for VoIP traffic owed under various interconnection agreements and tariffs which originally approximated $34 million in the aggregate. In connection with the first lawsuit, a federal court in Virginia issued a ruling in our favor, which resulted in Sprint paying us approximately $24 million. The other lawsuit is pending in federal court in Louisiana. In that case, in early 2011 the Court dismissed certain of CenturyLink's claims, referred other claims to the Federal Communications Commission ("FCC"), and stayed the litigation. In April 2012, Sprint Nextel filed a petition with the FCC, seeking a declaratory ruling that CenturyLink's access charges do not apply to VoIP originated calls, and earlier this year, CenturyLink filed a complaint with the Missouri Public Service Commission to collect the portion of the remaining unpaid charges arising in that state. We have not deferred any revenue recognition related to these matters.
On July 16, 2013, Comcast MO Group, Inc. ("Comcast") filed a lawsuit in Colorado state court against Qwest Communications International, Inc. ("Qwest"). Comcast alleges Qwest breached the parties' 1998 tax sharing agreement ("TSA") when it refused to partially indemnify Comcast for a tax liability settlement Comcast reached with the Commonwealth of Massachusetts in a dispute to which we were not a party. Comcast seeks approximately $80 million in damages, excluding interest. Qwest and Comcast are parties to the TSA in their capacities as successors to the TSA's original parties, U S WEST, Inc., a telecommunications company, and MediaOne Group, Inc., a cable television company, respectively. In October 2014, the state court granted summary judgment in Qwest's favor. An appeal is possible.In November 2014, Comcast filed a Notice of Appeal. We have not accrued a liability for this matter because we do not believe that liability is probable.
On September 13, 2006, Cargill Financial Markets, Plc ("Cargill") and Citibank, N.A. ("Citibank") filed a lawsuit in the District Court of Amsterdam, the Netherlands, against Qwest, Koninklijke KPN N.V., KPN Telecom B.V., and other former officers, employees or supervisory board members of KPNQwest N.V. ("KPNQwest"), some of whom were formerly affiliated with Qwest. The lawsuit allegesalleged that defendants misrepresented KPNQwest's financial and business condition in connection with the origination of a credit facility and wrongfully allowed KPNQwest to borrow funds under that facility. Plaintiffs allegealleged damages of approximately €219 million (or approximately $278$246 million based on the exchange rate on September 30, 20142015). The value of this claim will be reduced toIn September 2015, the degree plaintiffs receive recovery from a distribution of assets from the bankruptcy estate of KPNQwest. The extent of such expected recovery is not yet known. On April 25, 2012, the court issued its judgment denying thematter was settled, and all claims asserted by Cargill and Citibank in their lawsuit. Cargill and Citibank are appealing that decision. We do not believe that liability is probable in this matter.
The terms and conditions of applicable bylaws, certificates or articles of incorporation, agreements or applicable law may obligate Qwest to indemnify its former directors, officers or employees with respect to the Cargill matter described above, and Qwest hashave been advancing legal fees and costs to certain former directors, officers or employees in connection with that matter.dismissed.

1718


Several putative class actions relating to the installation of fiber optic cable in certain rights-of-way were filed against Qwest on behalf of landowners on various dates and in courts located in 34 states in which Qwest has such cable (Alabama, Arizona, California, Colorado, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, and Wisconsin.) For the most part, the complaints challenge our right to install our fiber optic cable in railroad rights-of-way. The complaints allege that the railroads own the right-of-way as an easement that did not include the right to permit us to install our cable in the right-of-way without the plaintiffs' consent. In general, the complaints seek damages on theories of trespass and unjust enrichment, as well as punitive damages. After previous attempts to enter into a single nationwide settlement in a single court proved unsuccessful, the parties proceeded to seek court approval of settlements on a state-by-state basis. To date, the parties have received final approval of such settlements in 3032 states. The settlement administration process, including claim submission and evaluation, is continuing in relation to a number of these settlements. The parties have not yet received final approval in one state (Texas), and have not yet received either preliminary or final approval in two states where an action(New Mexico). There is pending (Massachusetts and New Mexico) and one state where an action was at one time, but is not currently, pending (Arizona). We have accrued an amount that we believe is probable for resolving these matters; however, the amount is not material to our consolidated financial statements.
The local exchange carrier subsidiaries of CenturyLink are among hundreds of defendants nationwide in dozens of lawsuits filed over the past year by Sprint Communications Company and affiliates of Verizon Communications Inc. The plaintiffs in these suits have challenged the right of local exchange carriers to bill interexchange carriers for switched access charges for certain calls between mobile and wireline devices that are routed through an interexchange carrier. In the lawsuits, the plaintiffs are seeking refunds of its affiliates are defendants in oneaccess charges previously paid and relief from future access charges. In addition, these and some other interexchange carriers have ceased paying switched access charges on these calls. These lawsuits involving our local exchange carriers and many other carriers have been consolidated securities and four shareholder derivative actions. The actions are pending in federal courtfor pretrial purposes in the WesternUnited States District Court for the District of Louisiana. PlaintiffsNorthern Texas. Some of the defendants, including our affiliated carriers, have petitioned the Federal Communications Commission to address these issues on an industry-wide basis.
As both an interexchange carrier and a local exchange carrier, we both pay and assess significant amounts of the access charges in question. The outcome of these actions have variously alleged, among other things,disputes and suits, as well as any related regulatory proceedings that CenturyLink and certaincould ensue, are currently not predictable. If we are required to stop assessing these charges or to pay refunds of its current and former officers and directors violated federal securities laws and/or breached fiduciary duties owed to the Company and its shareholders. Plaintiffs' complaints focus on alleged material misstatements or omissions concerning CenturyLink'sany such charges, our financial condition and changes in CenturyLink's capital allocation strategy in early 2013. These matters are in preliminary phases and the Company intends to defend against the filed actions vigorously. We have not accrued a liability for these matters as it is premature (i) to determine whether an accrual is warranted and (ii) if so, to determine a reasonable estimate of probable liability.results could be negatively affected.
Other Proceedings and Disputes
From time to time, we are involved in other proceedings incidental to our business, including patent infringement allegations, administrative hearings of state public utility commissions relating primarily to our rates or services, actions relating to employee claims, various tax issues, environmental law issues, grievance hearings before labor regulatory agencies, and miscellaneous third party tort actions. The outcome of these other proceedings is not predictable. However, based on current circumstances, we do not believe that the ultimate resolution of these other proceedings, after considering available defenses and any insurance coverage or indemnification rights, will have a material adverse effect on our financial position, results of operations or cash flows.
We are currently defending several patent infringement lawsuits asserted against us by non-practicing entities. These cases have progressed to various stages and one or more may go to trial in the coming 24 months if they are not otherwise resolved. Where applicable, we are seeking full or partial indemnification from our vendors and suppliers. As with all litigation, we are vigorously defending these actions and, as a matter of course, are prepared both to litigate the matters to judgment, as well as to evaluate and consider all reasonable settlement opportunities.
We are aware of disputes and litigation within the industry, including litigation against us, regarding the proper charges to be applied between interexchange and local exchange carriers for certain calls between mobile and wireline devices that are routed through an interexchange carrier. Some carriers are refusing to pay these access charges and some are seeking refunds of past charges paid. As both an interexchange carrier and a local exchange carrier, we both pay and assess substantial amounts of the charges in question. The outcome of these disputes and litigation are currently not predictable. If we are required to stop assessing these charges or to pay refunds of any such charges, our financial results could be negatively affected.

1819


(9) Other Financial Information
Other Current Assets
The following table presents details of other current assets in our consolidated balance sheets as of the dates indicated below:sheets:
September 30, 2014 December 31, 2013As of September 30, 2015 As of December 31, 2014
(Dollars in millions)(Dollars in millions)
Prepaid expenses$260
 266
$273
 260
Materials, supplies and inventory134
 167
136
 132
Assets held for sale54
 26
9
 14
Deferred activation and installation charges105
 94
105
 103
Other38
 44
71
 71
Total other current assets$591
 597
$594
 580
Assets held for sale includesDuring the nine months ended September 30, 2015, we recorded impairment charges of $9 million in connection with negotiations involving several properties thatoffice buildings, which we either sold in the past nine months or expect to sell within the next twelve months. During the second quarter of 2014, we began discussions to sell our remaining 700 MHz A-Block wireless spectrum licenses, which we purchased in 2008 but never placed into service. As a result of changes in market conditions and prevailing spectrum prices, we recorded a second quarter 2014 impairment charge of $14 million, which is included in other income, net in our consolidated statements of operations for the nine months ended September 30, 2014. During the second quarter of 2014, we reclassified the remaining $39 million of wireless spectrum assets from other intangible assets to assets held for sale, as we anticipate completing the sale of such assets within one year. We evaluated spectrum prices using market conditions to determine a Level 3 estimate of the fair value of the wireless spectrum licenses. In July 2014, we entered into a definitive agreement to sell and assign our remaining 700 MHz A-Block wireless spectrum licenses for $39 million in cash in the aggregate.The sale closed on November 3, 2014, and we received $39 million in cash in the aggregate.
Selected Current Liabilities
CurrentThe following table presents current liabilities reflected in our consolidated balance sheets, which include accounts payable and other current liabilities as of the dates indicated below:liabilities:
September 30, 2014 December 31, 2013As of September 30, 2015 As of December 31, 2014
(Dollars in millions)(Dollars in millions)
Accounts payable$1,069
 1,111
$1,087
 1,226
Other current liabilities:      
Accrued rent$33
 52
$29
 34
Legal reserves18
 273
Legal contingencies24
 27
Other173
 189
215
 149
Total other current liabilities$224
 514
$268
 210
Included in accounts payable at September 30, 20142015 and December 31, 2013,2014, were $77$55 million and $88$80 million,, respectively, representing book overdrafts and $120$130 million and $140$185 million, respectively, associated with capital expenditures. Included in legal reserves at December 31, 2013, was $235 million related to the then tentative settlement agreement with the trustees in the KPNQwest Dutch bankruptcy proceeding. In February 2014, we paid approximately €171 million (or approximately $235 million) to settle this proceeding.
(10) Repurchase of CenturyLink Common Stock
In February 2013, our Board of Directors authorized us to repurchase up to $2 billion of our outstanding common stock. On May 29, 2014, we completed the 2013 stock repurchase program, repurchasing over the course of the program a total of 59.5 million shares in the open market at an average purchase price of $33.63 per share. Of those aggregate amounts, we repurchased 13.7 million shares in the open market during the first halfquarter of 2014 for an aggregate market price of $433 million, or an average purchase price of $31.54 per share. All shares of common stock repurchased under our 2013 program have been retired.

19


In February 2014, our Board of Directors authorized a new 24-month program to repurchase up to an aggregate of $1 billion of our outstanding common stock. This new2014 stock repurchase program took effect on May 29, 2014, immediately upon the completion of our predecessor 2013 stock repurchase program. During the nine months ended September 30, 20142015, we repurchased 2.916.8 million shares of our outstanding common stock in the open market under our 2014 stock repurchase program. These shares were repurchased for an aggregate market price of $109approximately $523 million, or an average purchase price of $37.29$31.08 per share. The repurchased common stock has been retired. These repurchased shares exclude shares that, as of September 30, 2015, we had agreed to purchase under this program for an aggregate of $18 million, or an average purchase price of $24.86 per share, in transactions that settled early in the fourth quarter of 2015. The $18 million in shares excluded from the repurchases is included in other current liabilities on our consolidated balance sheet as of September 30, 2015. As of September 30, 20142015, we had approximately $891$278 million remaining available for stock repurchases under the 2014 stock repurchase program. As of November 3, 2015, we had repurchased 27.5 million shares for $866 million, or an average price of $31.52 per share, under the 2014 stock repurchase program.

20


(11) Accumulated Other Comprehensive Loss
InformationRelating to 2015
The tables below summarize changes in accumulated other comprehensive loss recorded on our consolidated balance sheets by component for the three and nine months ended September 30, 2015:
 Pension Plans 
Post-Retirement
Benefit Plans
 
Foreign Currency
Translation
Adjustment
and Other
 Total
 (Dollars in millions)
Balance at June 30, 2015$(1,668) (266) (25) (1,959)
Other comprehensive income (loss) before reclassifications
 
 (10) (10)
Amounts reclassified from accumulated other comprehensive income24
 4
 
 28
Net current-period other comprehensive income24
 4
 (10) 18
Balance at September 30, 2015$(1,644) (262) (35) (1,941)
 Pension Plans Post-Retirement
Benefit Plans
 Foreign Currency
Translation
Adjustment
and Other
 Total
 (Dollars in millions)
Balance at December 31, 2014$(1,720) (272) (25) (2,017)
Other comprehensive income (loss) before reclassifications
 
 (10) (10)
Amounts reclassified from accumulated other comprehensive income76
 10
 
 86
Net current-period other comprehensive income76
 10
 (10) 76
Balance at September 30, 2015$(1,644) (262) (35) (1,941)

21


The tables below present further information about our reclassifications out of accumulated other comprehensive loss by component for the three and nine months ended September 30, 2015:
Three Months Ended September 30, 2015 (Decrease) Increase
in Net Income
 
Affected Line Item in Consolidated Statement of
Operations or Footnote Where Additional
Information is Presented If The Amount is not
Recognized in Net Income in Total
  (Dollars in millions)  
Amortization of pension & post-retirement plans    
Net actuarial loss $(40) See Note 4-Employee Benefits
Prior service cost (7) See Note 4-Employee Benefits
Total before tax (47)  
Income tax expense 19
 Income tax expense
Net of tax $(28)  
Nine Months Ended September 30, 2015 (Decrease) Increase
in Net Income
 Affected Line Item in Consolidated Statement of
Operations or Footnote Where Additional
Information is Presented If The Amount is not
Recognized in Net Income in Total
  (Dollars in millions)  
Amortization of pension & post-retirement plans    
Net actuarial loss $(120) See Note 4-Employee Benefits
Prior service cost (20) See Note 4-Employee Benefits
Total before tax (140)  
Income tax expense 54
 Income tax expense
Net of tax $(86)  
InformationRelating to 2014
The tables below summarize changes in accumulated other comprehensive loss recorded on our consolidated balance sheets by component for the three and nine months ended September 30, 2014:
 Pension Plans 
Post-Retirement
Benefit Plans
 
Foreign Currency
Translation
Adjustment
and Other
 Total
 (Dollars in millions)
Balance at June 30, 2014$(661) (116) (2) (779)
Other comprehensive income before reclassifications
 
 (16) (16)
Amounts reclassified from accumulated other comprehensive income4
 2
 
 6
Net current-period other comprehensive income4
 2
 (16) (10)
Balance at September 30, 2014$(657) (114) (18) (789)
 Pension Plans 
Post-Retirement
Benefit Plans
 
Foreign Currency
Translation
Adjustment
and Other
 Total
 (Dollars in millions)
Balance at December 31, 2013$(669) (122) (11) (802)
Other comprehensive income before reclassifications
 
 (7) (7)
Amounts reclassified from accumulated other comprehensive income12
 8
 
 20
Net current-period other comprehensive income (loss)12
 8
 (7) 13
Balance at September 30, 2014$(657) (114) (18) (789)

 Pension Plans 
Post-Retirement
Benefit Plans
 
Foreign Currency
Translation
Adjustment
and Other
 Total
 (Dollars in millions)
Balance at December 31, 2013$(669) (122) (11) (802)
Other comprehensive income before reclassifications
 
 (7) (7)
Amounts reclassified from accumulated other comprehensive income12
 8
 
 20
Net current-period other comprehensive income12
 8
 (7) 13
Balance at September 30, 2014$(657) (114) (18) (789)

2022


The tables below present further information about our reclassifications out of accumulated other comprehensive loss by component for the three and nine months ended September 30, 2014:
Three Months Ended September 30, 2014 (Decrease) Increase
in Net Income
 
Affected Line Item in Consolidated Statement of
Operations or Footnote Where Additional
Information is Presented If The Amount is not
Recognized in Net Income in Total
  (Dollars in millions)  
Amortization of pension & post-retirement plans    
Net actuarial loss $(5) See Note 4-Employee Benefits
Prior service cost (5) See Note 4-Employee Benefits
Total before tax (10)  
Income tax expense 4
 Income tax expense
Net of tax $(6)  
Nine Months Ended September 30, 2014 
(Decrease) Increase
in Net Income
 
Affected Line Item in Consolidated Statement of
Operations or Footnote Where Additional
Information is Presented If The Amount is not
Recognized in Net Income in Total
  (Dollars in millions)  
Amortization of pension & post-retirement plans    
Net actuarial loss $(15) See Note 4-Employee Benefits
Prior service cost (18) See Note 4-Employee Benefits
Total before tax (33)  
Income tax expense 13
 Income tax expense
Net of tax $(20)  

The tables below summarize changes in accumulated other comprehensive loss recorded on our consolidated balance sheets by component for the three and nine months ended September 30, 2013:
Three Months Ended September 30, 2014 (Decrease) Increase
in Net Income
 
Affected Line Item in Consolidated Statement of
Operations or Footnote Where Additional
Information is Presented If The Amount is not
Recognized in Net Income in Total
  (Dollars in millions)  
Amortization of pension & post-retirement plans    
Net actuarial loss $(5) See Note 4-Employee Benefits
Prior service cost (5) See Note 4-Employee Benefits
Total before tax (10)  
Income tax expense 4
 Income tax expense
Net of tax $(6)  
 Pension Plans 
Post-Retirement
Benefit Plans
 
Foreign Currency
Translation
Adjustment
and Other
 Total
 (Dollars in millions)
Balance at June 30, 2013$(1,372) (288) (27) (1,687)
Other comprehensive income before reclassifications
 
 13
 13
Amounts reclassified from accumulated other comprehensive income13
 1
 
 14
Net current-period other comprehensive income13
 1
 13
 27
Balance at September 30, 2013$(1,359) (287) (14) (1,660)
Nine Months Ended September 30, 2014 
(Decrease) Increase
in Net Income
 
Affected Line Item in Consolidated Statement of
Operations or Footnote Where Additional
Information is Presented If The Amount is not
Recognized in Net Income in Total
  (Dollars in millions)  
Amortization of pension & post-retirement plans    
Net actuarial loss $(15) See Note 4-Employee Benefits
Prior service cost (18) See Note 4-Employee Benefits
Total before tax (33)  
Income tax expense 13
 Income tax expense
Net of tax $(20)  
 Pension Plans 
Post-Retirement
Benefit Plans
 
Foreign Currency
Translation
Adjustment
and Other
 Total
 (Dollars in millions)
Balance at December 31, 2012$(1,399) (289) (13) (1,701)
Other comprehensive income before reclassifications
 
 (1) (1)
Amounts reclassified from accumulated other comprehensive income40
 2
 
 42
Net current-period other comprehensive income (loss)40
 2
 (1) 41
Balance at September 30, 2013$(1,359) (287) (14) (1,660)


21


The tables below present further information about our reclassifications out of accumulated other comprehensive loss by component for the three and nine months ended September 30, 2013:
Three Months Ended September 30, 2013 (Decrease) Increase
in Net Income
 
Affected Line Item in Consolidated Statement of
Operations or Footnote Where Additional
Information is Presented If The Amount is not
Recognized in Net Income in Total
  (Dollars in millions)  
Amortization of pension & post-retirement plans    
Net actuarial loss $(21) See Note 4-Employee Benefits
Prior service cost (1) See Note 4-Employee Benefits
Total before tax (22)  
Income tax expense 8
 Income tax expense
Net of tax $(14)  
Nine Months Ended September 30, 2013 
(Decrease) Increase
in Net Income
 
Affected Line Item in Consolidated Statement of
Operations or Footnote Where Additional
Information is Presented If The Amount is not
Recognized in Net Income in Total
  (Dollars in millions)  
Amortization of pension & post-retirement plans    
Net actuarial loss $(64) See Note 4-Employee Benefits
Prior service cost (4) See Note 4-Employee Benefits
Total before tax (68)  
Income tax expense 26
 Income tax expense
Net of tax $(42)  

2223


ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
Unless the context requires otherwise, references in this report to "CenturyLink," "we," "us" and "our" refer to CenturyLink, Inc. and its consolidated subsidiaries.
All references to "Notes" in this Item 2 of Part I refer to the Notes to Consolidated Financial Statements included in Item 1 of Part I of this report.
Certain statements in this report constitute forward-looking statements. See the last paragraph of this Item 2 of Part I and "Risk Factors" in Item 1A of Part II of this report for a discussion of certain factors that could cause our actual results to differ from our anticipated results or otherwise impact our business, financial condition, results of operations, liquidity or prospects.
Overview
Management's Discussion and Analysis of Financial Condition and Results of Operations ("MD&A") included herein should be read in conjunction with MD&A and the other information included in our Annual Report on Form 10-K for the year ended December 31, 20132014, and with the consolidated financial statements and related notes in Item 1 of Part I of this report. The results of operations for the first nine months of the year are not necessarily indicative of the results of operations that might be expected for the entire year.
We are an integrated communications company engaged primarily in providing an array of communications services to our residential business, governmental and wholesalebusiness customers. Our communications services include local and long-distance, broadband,high-speed Internet, Multi-Protocol Label Switching ("MPLS"), private line (including special access), Multi-Protocol Label Switching ("MPLS"), data integration, Ethernet, colocation, managed hosting (including cloud hosting), colocation, Ethernet, network, access, public access, video, wireless video and other ancillary services. We strive to maintain our customer relationships by, among other things, bundling our service offerings to provide our customers with a complete offering of integrated communications services.
At September 30, 20142015, we operated approximately 12.511.9 million access lines in 37 states, served approximately 6.1 million broadband high-speed Internet subscribers, and operated 5859 data centers throughout North America, Europe and Asia. Access lines are telephone lines reaching from the customers' premises to a connection with the public switched telephone network and broadband subscribers are customers who purchase high-speed internet connection services through their existing telephone lines, stand-alone telephone lines, or fiber-optic cables. Our methodology for counting access lines, subscriber lineshigh-speed Internet subscribers and data centers, which is described further in the operational metrics table below under "Results of Operations", may not be comparable to those of other companies.
We currentlyIn the fourth quarter of 2014, we implemented a new organizational structure designed to strengthen our ability to attain our operational, strategic and financial goals. As a result of this reorganization, we now operate and report the following fourtwo segments in our consolidated financial statements:
Consumer.Business. Consists generally of providing strategic, legacy and legacydata integration products and services to residential consumers.enterprise, wholesale and governmental customers, including other communication providers. Our strategic products and services offered to these customers include our broadband, wirelessMPLS, private line (including special access), Ethernet, high-speed Internet, colocation, managed hosting, cloud hosting and video services, including our Prism TVother ancillary services. Our legacy services offered to these customers primarily include switched access and local and long-distance services.
Business. Consists generally of providing strategic and legacy products andvoice services, to commercial, enterprise, global and governmental customers. Our strategic products and services offered to these customers include our private line, broadband, Ethernet, MPLS, data integration, Voice over Internet Protocol ("VoIP") and network management services. Our legacy services offered to these customers include local and long-distance services.
Wholesale. Consists generally of providing strategic and legacy products and services to other communications providers. Our strategic products and services offered to these customers are mainly private line (including special access), dedicated internet access, digital subscriber line ("DSL") and MPLS. Our legacy services offered to these customers include the resale of our local access services,including the sale of unbundled network elements ("UNEs") which allow our wholesale customers to use our network or a combination of our network and their own networks to provide voice and data services to their customers, long-distancecustomers. Our data integration offerings include the sale of telecommunications equipment located on customers' premises and switched accessrelated professional services. These services include network management, installation and other services, including billingmaintenance of data equipment and collection services, polethe building of proprietary fiber-optic broadband networks for our governmental and floor space rentals, public access servicesbusiness customers; and database services.
Hosting. Consumer.Consists primarilygenerally of providing colocation, managed hostingstrategic and cloud hostinglegacy products and services to commercial, enterprise, global, governmentalresidential customers. Our strategic products and wholesale customers.services offered to these customers include our high-speed Internet, wireless and video services, including our Prism TV services. Our legacy services offered to these customers include local and long-distance voice services.

2324


Our segment information does not include capital expenditures, total assets, or certain revenues and expenses that we manage on a centralized basis and are reviewed by our chief operating decision maker ("CODM") only on a consolidated basis. Our segment results are not necessarily indicative of the results of operations that our segments would have achieved had they operated as stand-alone entities during the periods presented. For additional information about our segments, see Note 7—Segment Information to our consolidated financial statements in Item 1 of Part I of this report and "Results of Operations—Segment Results" below.
Effective November 1, 2014, we implemented a new organizational structure designed to strengthen our ability to attain our operational, strategic and financial goals. The change in our organizational structure will likely result in some modification of our segment reporting, which we expect to finalize in the fourth quarter of 2014 and report in our consolidated financial statements for the year ending December 31, 2014.

Results of Operations
The following table summarizes the results of our consolidated operations for the three and nine months endedSeptember 30, 20142015 and 20132014:
 Three Months Ended September 30, Nine Months Ended September 30,
 2014 2013 2014 2013
 (Dollars in millions except per share amounts)
Operating revenues$4,514
 4,515
 13,593
 13,553
Operating expenses3,895
 5,200
 11,666
 12,741
Operating income (loss)619
 (685) 1,927
 812
Other income (expense)(320) (320) (974) (918)
Income tax expense111
 40
 369
 372
Net income (loss)$188
 (1,045) 584
 (478)
Basic earnings (loss) per common share$0.33
 (1.76) 1.03
 (0.79)
Diluted earnings (loss) per common share$0.33
 (1.76) 1.02
 (0.79)
 Three Months Ended September 30, Nine Months Ended September 30,
 2015 2014 2015 2014
 (Dollars in millions except per share amounts)
Operating revenues$4,554
 4,514
 13,424
 13,593
Operating expenses3,898
 3,895
 11,570
 11,666
Operating income656
 619
 1,854
 1,927
Other expense, net(327) (320) (968) (974)
Income tax expense124
 111
 346
 369
Net income$205
 188
 540
 584
Basic earnings per common share$0.37
 0.33
 0.97
 1.03
Diluted earnings per common share$0.37
 0.33
 0.97
 1.02
The following table summarizes our broadbandhigh-speed Internet subscribers, access lines, data centers, Prism subscribers and number of employees as of September 30, 2014 and 2013:employees:
As of September 30, 
Increase /
(Decrease)
 % ChangeAs of September 30, 
Increase /
(Decrease)
 % Change
2014 2013 2015 2014 
(in thousands except for data centers, which are actual amounts)  (in thousands except for data centers, which are actual amounts)  
Operational metrics:              
Total broadband subscribers (1)
6,063
 5,942
 121
 2.0 %
Total high-speed Internet subscribers (1)
6,071
 6,063
 8
 0.1 %
Total access lines (1)
12,537
 13,150
 (613) (4.7)%11,915
 12,537
 (622) (5.0)%
Total Prism subscribers269
 229
 40
 17.5 %
Total data centers (2)
58
 55
 3
 5.5 %59
 58
 1
 1.7 %
Total employees45.1
 46.7
 (1.6) (3.4)%43.1
 45.1
 (2.0) (4.4)%

(1) 
BroadbandHigh-speed Internet subscribers are customers that purchase high-speed Internet connection service through their existing telephone lines, stand-alone telephone lines, or fiber-optic cables, and access lines are lines reaching from the customers' premises to a connection with the public network. Our methodology for counting our broadbandhigh-speed Internet subscribers and access lines includes only those lines that we use to provide services to external customers and excludes lines used solely by us and our affiliates. It also excludes unbundled loops and includes stand-alone broadbandhigh-speed Internet subscribers. We count lines when we install the service.
(2) 
DataWe define a data center as any facility where we market, sell and deliver colocation services, managed hosting (including cloud hosting) services, multi-tenant managed services, or any combination thereof. Our data centers are located throughout North America, Europe and Asia.

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During the last several years,decade, we have experienced revenue decline (excluding the impact of acquisitions)declines primarily due to declines in private lines, access lines, switched access rates and minutes of use. To mitigate these declines, we remain focused on efforts to, among other things:
promote long-term relationships with our customers through bundling of integrated services;
provide a wide array of diverse services, including additional services that may become available in the future due to, among other things, advances in technology or improvements in our infrastructure;
provide our broadbandhigh-speed Internet and premium services to a higher percentage of our customers;
pursue acquisitions of additional assets if available at attractive prices;
increase prices on our products and services if and when practicable;
increase usage of our networks; and
market our products and services to new customers.

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Operating Revenues
We currently categorize our products, services and revenues among the following four categories:
Strategic services, which include primarily broadband, private line (including special access, which we market to wholesale and business customers),high-speed Internet, MPLS (which is a data networking technology that can deliver the quality of service required to support real-time voice and video service)video), private line (including special access), Ethernet, colocation, hosting (including cloud hosting and managed hosting), colocation, Ethernet, video (including our facilities-based video services, which we now offer in twelve markets, and our resold satellite service)sixteen markets), VoIP and Verizon Wireless services;
Legacy services, which include primarily local and long-distance services, including the sale UNEs, switched access, and Integrated Services Digital Network ("ISDN") services (which uses regular telephone lines to support voice, video and data applications), and traditional wide area network ("WAN") services (which allow a local communications network to link to networks in remote locations);
Data integration, which includes the sale of telecommunications equipment located on customers' premises and related professional services, such as network management, installation and maintenance of data equipment and building of proprietary fiber-optic broadband networks for our governmental and business customers; and
Other revenues, which consists primarily of Connect America Fund ("CAF") support, Universal Service Fund ("USF") support and USF revenuesurcharges. We receive federal support from both CAF Phase 1 and surcharges. UnlikeCAF Phase 2 programs, and support from both federal and state USF programs, which are government subsidies designed to reimburse us for various costs related to certain telecommunications services, including the first three revenue categories,costs of voice and high-speed internet capable infrastructure and the costs of network deployment, maintenance and operations in high-cost rural areas where we are not able to recover our costs from our customers. USF surcharges are the amounts we collect based on specific items we list on our customers' invoices to fund the Federal Communications Commission's ("FCC") universal service programs. We also generate other operating revenues from leasing and subleasing of space in our office buildings, warehouses and other properties. Because we centrally manage the activities that generate these other operating revenues, these revenues are not included in our segment revenues.
The following tables summarize the amount of our consolidated operating revenues recorded under our four revenue categories:
Three Months Ended September 30, Increase /
(Decrease)
 % Change Three Months Ended September 30, Increase /
(Decrease)
 % Change 
2014 2013 2015 2014 
(Dollars in millions)  (Dollars in millions)  
Strategic services$2,310
 2,212
 98
 4 %$2,319
 2,302
 17
 1 %
Legacy services1,769
 1,892
 (123) (7)%1,673
 1,777
 (104) (6)%
Data integration185
 163
 22
 13 %153
 185
 (32) (17)%
Other250
 248
 2
 1 %409
 250
 159
 64 %
Total operating revenues$4,514
 4,515
 (1)  %$4,554
 4,514
 40
 1 %
Nine Months Ended September 30, Increase /
(Decrease)
 % Change Nine Months Ended September 30, Increase /
(Decrease)
 % Change 
2014 2013 2015 2014 
(Dollars in millions)  (Dollars in millions)  
Strategic services$6,889
 6,562
 327
 5 %$6,971
 6,862
 109
 2 %
Legacy services5,401
 5,767
 (366) (6)%5,095
 5,428
 (333) (6)%
Data integration546
 470
 76
 16 %434
 546
 (112) (21)%
Other757
 754
 3
  %924
 757
 167
 22 %
Total operating revenues$13,593
 13,553
 40
  %$13,424
 13,593
 (169) (1)%

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Our totalDuring the first quarter of 2015, we determined that certain products and services associated with our acquisition of SAVVIS, Inc. are more closely aligned to legacy services than to strategic services. As a result, these operating revenues decreased by $1are now reflected as legacy services. The revision resulted in a reduction of revenue from strategic services of $8 million or less than 1%,and $27 million, respectively, and a corresponding increase in revenue from legacy services for the three and nine months ended September 30, 20142014.

26


as compared to the three months ended September 30, 2013 primarily due to the continued decline in our legacy services revenues, which were substantially offset by the increases in strategic services revenues and data integration. Our total operating revenues increased by $40 million, or less than1%, for the three months ended September 30, 2015 as compared to the three months ended September 30, 2014. The increase in total operating revenues was primarily due to the additional revenue of $158 million recorded in the third quarter of 2015 under the FCC's CAF Phase 2 high-cost support ("CAF Phase 2 Support") program, which was substantially offset by declines in legacy services revenues, private line (including special access) revenues in our strategic services and data integration revenues. For additional information on our recent CAF Phase 2 Support, see the further discussion below. Total operating revenues decreased by $169 million, or 1%, for the nine months ended September 30, 20142015 as compared to the nine months ended September 30, 20132014. The decrease in total operating revenues was primarily due to strong growthdeclines in bothlegacy services revenues, private line (including special access) revenues in our strategic services revenues and data integration revenues, which were partially offset by a decline in legacy services revenues. The growth in most of our other strategic services revenues is primarily due to increases in broadband, Ethernet, MPLS, facilities-based video, managed hosting and colocation services, which were slightly offset by declines in private line (including special access) services. The increase in data integration revenues, which are typically more volatile than severalthe impact of our other sources ofthe additional revenue is primarily due to higher sales of customer premise equipment to governmental and business customers duringrecorded under the periodsCAF Phase 2 Support program noted above. The decrease in legacy services revenues is attributable to declining local,lower volumes of long-distance and access services which reflect the continuing loss of access lines and loss of associated access revenues. At September 30, 2014, we had approximately 12.5 million access lines, or approximately 4.7% less than the number of access lines we operated at September 30, 2013. We believe the decline in the number of access lines wasrevenues primarily due to the displacement of traditional wireline telephone services by other competitive products and services, including internet and wireless communication services. The decline in data integration revenues, which are typically more volatile than several of our other sources of revenue, is primarily due to lower sales of customer premises equipment to governmental and business customers during the period. The growth in strategic services revenues is primarily due to increased demand for our high-speed Internet, Ethernet, MPLS and facilities-based video services, which were substantially offset by a decline in private line (including special access) services attributable to lower volumes. We estimate that the rate of our access lines losses will be between 4.4%5.0% and 5.0%5.5% over the full year of 2014.2015. Other operating revenues increased by $159 million, or 64%, and increased by $167 million, or 22%, for the three and nine months endedSeptember 30, 20142015, respectively, as compared to the three and nine months endedSeptember 30, 20132014. The increase in other operating revenues was primarily due to additional revenue recorded under the CAF Phase 2 Support program and higher revenues related to an increased universal service fund contribution factor during the first seven months of 2015, which were substantiallywas partially offset by lower revenues from intrastate universal service funds.
We are aggressively marketing our strategic services (including our hosting services) in an effort to partially offset the continuing declines in our legacy services revenues.
Recently, we agreed to accept funding from the CAF Phase 2 Support program, which will substantially supplant funding we previously received from the legacy Universal Service Fund ("USF") high-cost support program that we previously utilized to provide support for voice services in high cost rural markets (collectively, the "Legacy USF Support"). In September of 2015, we began receiving payments from the FCC under the new CAF Phase 2 Support program, which included (i) monthly payments at a higher rate than the Legacy USF Support and (ii) a one-time cumulative catch-up payment representing the incrementally higher funding under the CAF Phase 2 Support program over the Legacy USF Support program for the first seven months of 2015. During 2013, operating revenuesthe third quarter of 2015, we recorded $158 million more revenue than we would have otherwise recorded during the quarter under the Legacy USF Support program, most of which was attributable to certain bundled and Competitive Local Exchange Carrier ("CLEC") retail services were revised, which resulted in a net increasethe one-time cumulative catch-up payment. During the fourth quarter of 2015, we expect to strategic service revenues of $22record revenue from the FCC, under the CAF Phase 2 Support program, approximately $50 million and $67 million, and a corresponding net reduction to legacy services revenues of $22 million and $67 million forhigher than amounts we would have otherwise recorded during the three and nine months ended September 30, 2013, respectively.quarter under the Legacy USF Support program. For additional information onabout the revisions to certain bundledCAF Phase 2 Support program, see the discussion below in "Liquidity and CLEC services, see Note 7—Segment Information to our consolidated financial statements in Item 1 of Part I of this report.Capital Resources—Connect America Fund."
Further analysis of our operating revenues by segment is provided below in "Segment Results."
Operating Expenses
Total operating expenses decreased by $1.3 billion, or 25%, for the three months ended September 30, 2014 as compared to the three months ended September 30, 2013 and operating expenses decreased by $1.1 billion, or 8%, for the nine months ended September 30, 2014 as compared to the nine months ended September 30, 2013.
The following tables summarize our consolidated operating expenses:
Three Months Ended September 30, Increase /
(Decrease)
 % Change Three Months Ended September 30, Increase /
(Decrease)
 % Change 
2014 2013 2015 2014 
(Dollars in millions)  (Dollars in millions)  
Cost of services and products (exclusive of depreciation and amortization)$1,975
 1,918
 57
 3 %$1,993
 1,975
 18
 1 %
Selling, general and administrative823
 1,047
 (224) (21)%857
 823
 34
 4 %
Depreciation and amortization1,097
 1,135
 (38) (3)%1,048
 1,097
 (49) (4)%
Impairment of goodwill
 1,100
 (1,100) (100)%
Total operating expenses$3,895
 5,200
 (1,305) (25)%$3,898
 3,895
 3
  %

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Nine Months Ended September 30, Increase /
(Decrease)
 % Change Nine Months Ended September 30, Increase /
(Decrease)
 % Change 
2014 2013 2015 2014 
(Dollars in millions)  (Dollars in millions)  
Cost of services and products (exclusive of depreciation and amortization)$5,872
 5,587
 285
 5 %$5,863
 5,872
 (9)  %
Selling, general and administrative2,497
 2,679
 (182) (7)%2,571
 2,497
 74
 3 %
Depreciation and amortization3,297
 3,375
 (78) (2)%3,136
 3,297
 (161) (5)%
Impairment of goodwill
 1,100
 (1,100) (100)%
Total operating expenses$11,666
 12,741
 (1,075) (8)%$11,570
 11,666
 (96) (1)%

Cost of Services and Products (exclusive of depreciation and amortization)
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Cost of services and products (exclusive of depreciation and amortization) increased by $57$18 million, or 3%1%, for the three months ended September 30, 2015 as compared to the three months ended September 30, 2014. Excluding lower customer premises equipment costs for both periods, cost of services and products increased by $41 million for the three months ended September 30, 2015 as compared to the three months ended September 30, 2014. The increase in cost of services and products was primarily due to increases in benefits expense from higher employee healthcare costs and higher pension and post-retirement costs, USF rate increases and higher Prism TV programming expenses related to subscriber growth and content rate increases. These increases were partially offset by decreases in salaries and wages from lower headcount, facility costs and network expense. The decrease in customer premises equipment installation expenses is directly related to the decrease in data integration revenues. Cost of services and products (exclusive of depreciation and amortization) decreased by $9 million, or less than 1%, for the nine months ended September 30, 2015 as compared to the nine months ended September 30, 2014. Excluding lower customer premises equipment costs for both periods, cost of services and products increased by $89 million for the nine months ended September 30, 2015 as compared to the nine months ended September 30, 2014. The increase in cost of services and products was primarily due to increases in benefits expense from higher employee healthcare costs and higher pension and post-retirement costs, USF rate increases, network expenses and higher Prism TV programming expenses related to subscriber growth and content rate increases. These increases were partially offset by decreases in salaries and wages from lower headcount, professional fees and contract labor costs. The decrease in customer premises equipment installation expenses is directly related to the decrease in data integration revenues.
Selling, General and Administrative
Selling, general and administrative expenses increased by $34 million, or 4%, for the three months ended September 30, 20142015 as compared to the three months ended September 30, 20132014. The increase in selling, general and administrative expenses was primarily due to increases in customer premise equipment installation expenses related to theseverance expense. This increase was partially offset by decreases in data integration revenues, facility and networkinsurance costs and Prism TV programming expenses. Cost of servicesproperty and products (exclusive of depreciationother taxes. Selling, general and amortization)administrative expenses increased by $285$74 million, or 5%3%, for the nine months ended September 30, 20142015 as compared to the nine months ended September 30, 20132014. The increase in selling, general and administrative expenses was primarily due to increases in employee-related costs, customer premise equipment installation expenses related to the increase in data integration revenues, facility and network costs, real estate and power costs and Prism TV programming expenses.
Selling, general and administrative expenses decreased by $224severance expense, bad debt expense, regulatory fines of $15 million or 21%, for the three months ended September 30, 2014 as compared to the three months ended September 30, 2013 primarily due to a decrease in legal costs associated with the establishment of a legal reserve of $233 million during the third quarter of 2013 in connection with settling a litigation matter. The decrease was911 system outage and increased contract labor costs, which were partially offset by decreases in benefits expense, insurance costs and asset impairment charges.
Pension Lump Sum Offer
Our pension plan contains provisions that allow us, from time to time, to offer lump sum payment options to certain former employees in settlement of their future retirement benefits. In September 2015, we offered to make cash settlement payments in December 2015 to a group of former employees provided they accepted the offer by the end of October 2015. We record an increaseaccounting settlement charge associated with these lump sum payments only if, in employee-relatedthe aggregate, they exceed the sum of the annual service and interest costs (including severance costs). Selling, generalfor the plan’s net periodic pension benefit cost, which represents the settlement threshold. Based on information available as of the date of this report, we believe it is possible that settlement accounting will be triggered by the December 2015 payments. The resulting non-cash charge would reduce our net income and administrative expensesretained earnings, with an offset to accumulated other comprehensive loss in shareholders’ equity. The amount of the potential charge will depend on a variety of factors, including plan assets values and discount rates at the date the payments are made. Based on plan assets values and discount rates at September 30, 2015, we anticipate that, if settlement accounting is triggered, we will record a charge in the fourth quarter of 2015 between $100 to $200 million.


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Depreciation and Amortization
The following tables provide detail of our depreciation and amortization expense:
 Three Months Ended September 30, Increase / (Decrease) % Change
 2015 2014  
 (Dollars in millions)  
Depreciation$713
 736
 (23) (3)%
Amortization335
 361
 (26) (7)%
Total depreciation and amortization$1,048
 1,097
 (49) (4)%
 Nine Months Ended September 30, Increase / (Decrease) % Change
 2015 2014  
 (Dollars in millions)  
Depreciation$2,113
 2,181
 (68) (3)%
Amortization1,023
 1,116
 (93) (8)%
Total depreciation and amortization$3,136
 3,297
 (161) (5)%
Depreciation expense decreased by $182 million, or 7%, for the nine months ended September 30, 2014 as compared to the nine months ended September 30, 2013 primarily due to the above-mentioned $233 million decrease in legal reserves from the prior year's litigation settlement. The decrease was partially offset by increases in employee-related costs (including severance costs), marketing and advertising expenses and impairment charges related to office buildings currently being marketed and classified as assets held for sale.
Depreciation and amortization expenses decreased by $38$23 million, or 3%, and decreased by $78$68 million, or 2%3%, for the three and nine months ended September 30, 20142015, respectively, as compared to the three and nine months ended September 30, 20132014.
Depreciation expense was $736 million for the three months ended September 30, 2014 as compared to $747 million for the three months ended September 30, 2013. Depreciation expense was $2.2 billion for both the nine months ended September 30, 2014 and 2013. Annual depreciation expense is impacted by several factors, including changes in our depreciable cost basis, changes in our estimates of the remaining economic life of certain network assets and the addition of new plant. The 2014 depreciation expense related to our plant for the nine months ended September 30, 2015 was lower than the depreciation expense for the nine months ended September 30, 2014 due to full depreciation and retirement of certain plant placed in service prior to 2014 is expected to be lower than the 2013 depreciation expense due to our plant aging and becoming fully depreciated or retired.2015. This decrease is expected to bewas partially offset by increases in depreciation attributable to new plant additionsplaced in 2014service during the nine months ended September 30, 2015 and the impact of changes in the estimated lives of certain property, plant and equipment. During January 2014, we implementedequipment, which resulted in additional depreciation during the nine months ended September 30, 2015. We anticipate that the changes in estimates that reduced the remaining economicestimated lives of certain switchproperty, plant and circuit network equipment which we expect to result in increased 2014 annual depreciation expense. Additionally, we recently developed a plan to migrate customers from one of our networks to another between the fourth quarter of 2014 and the fourth quarter of 2015. As a result, we implemented changes in estimates that reduced the remaining economic lives of certain network assets. These changes will result in an increase in depreciation expense of approximately $12 million for the three months ending December 31, 2014 and approximately $48 million for 2015. We further2015, which we expect will be fully offset by the decreases in depreciation expense will increase in the fourth quarter of 2014 compared to the third quarter of 2014 due to the timing of net additions of plant during 2014 and the additional depreciation related to anticipated changes in estimates to be implemented during the fourth quarter of 2014.noted above. For more information about the changes in our estimates of the remaining economic lives of these assets, see Note 1—Basis of Presentation to our consolidated financial statements in Item 1 of Part I of this report.
Amortization expense decreased by $27$26 million, from $388 million in the three months ended September 30, 2013 to $361 million in the three months ended September 30, 2014or 7%, and decreased by $67$93 million, from approximately $1.2 billion inor 8%, for the three and nine months ended September 30, 20132015, respectively, as compared to approximately $1.1 billion in the three and nine months ended September 30, 20142014. The decrease in amortization was primarily due to the use of accelerated amortization methods for a portion of the customer relationship assets acquired in connection with the acquisitions of Embarq in 2009 and Qwest in 2011. These quarterlyWe expect these declines are expected to continue. Amortizationcontinue for several more years. In addition, amortization of our software investments declined due to software becoming fully amortized faster than new software is acquired, which was partially offset by a change in the estimate of the remaining economic lives of the Savvis trade name and certain cloud software. For more information about the changes in our estimates of the remaining economic lives of these assets, see Note 1—Basis of Presentation to our consolidated financial statements in Item 1 of Part I of this report.
Goodwill Impairment
As of September 30, 2013, we tested our reporting units, which were our four current operating segments (consumer, business, wholesale and hosting), for goodwill impairment. As explained in greater detail in Note 3—Goodwill, Customer Relationships and Other Intangible Assets to our consolidated financial statements in Item 8 of Part II of our Annual Report Form 10-K for the year ended December 31, 2013, we concluded that our goodwill for the hosting segment was impaired as of September 30, 2013, and we recorded, during the third quarter of 2013, our best estimate of a non-cash, non-tax deductible goodwill impairment charge of $1.1 billion for goodwill attributable to our hosting segment. Upon the completion of our analysis during the following quarter, we reduced the charge to $1.092 billion as we recorded goodwill at its implied fair value.

27


During the fourth quarter of 2013, we elected to change the dateinternally developed or our annual assessment of goodwill impairment from September 30 to October 31, commencing October 31, 2014. Management believes this change more closely aligns the new assessment date with our strategic planning process. On October 31, 2014, we began our annual goodwill impairment assessment on our four current operating segments. As of this report date, we have not completed our goodwill impairment assessment and are unable to conclude whether or not the goodwill assigned to our operating segments is impaired. You should be aware that, as of the date of our prior quantitative assessment (September 30, 2013), the estimated fair value of our consumer segment equity exceeded its carrying value of equity by only 8%, and, after recording an impairment charge to the hosting segment, the estimated fair value of its equity equaled the carrying value of its equity. Please see the above-referenced Note 3 for additional information. We will finalize our assessment in the fourth quarter of 2014.purchased.
Further analysis of our operating expenses by segment is provided below in "Segment Results."

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Other Consolidated Results
The following tables summarize our total other income (expense)expense, net and income tax expense:
 Three Months Ended September 30, Increase /
(Decrease)
 % Change
 2015 2014  
 (Dollars in millions)  
Interest expense$(329) (325) 4
 1%
Other income, net2
 5
 (3) 60%
Total other expense, net$(327) (320) 7
 2%
Income tax expense$124
 111
 13
 12%
Three Months Ended September 30, Increase /
(Decrease)
 % ChangeNine Months Ended September 30, Increase /
(Decrease)
 % Change
2014 2013 2015 2014 
(Dollars in millions)  (Dollars in millions)  
Interest expense$(325) (329) (4) (1)%$(984) (981) 3
  %
Other income, net5
 9
 (4) (44)%16
 7
 9
 (129)%
Total other income (expense)$(320) (320) 
  %
Total other expense, net$(968) (974) (6) (1)%
Income tax expense$111
 40
 71
 178 %$346
 369
 (23) (6)%
 Nine Months Ended September 30, Increase /
(Decrease)
 % Change
 2014 2013  
 (Dollars in millions)  
Interest expense$(981) (970) 11
 1 %
Other income, net7
 52
 (45) (87)%
Total other income (expense)$(974) (918) 56
 6 %
Income tax expense$369
 372
 (3) (1)%
Interest Expense
Interest expense decreasedincreased by $4 million, or 1%, for the three months ended September 30, 20142015 as compared to the three months ended September 30, 20132014. This increase in interest expense was primarily due to a reversalreduction in the amortization of andebt premiums, which was partially offset by a decrease in interest expense reserve as a result of a settlement of an operating tax liability.payable under our Credit Facility. Interest expense increased by $11$3 million, or less than 1%, for the nine months endedSeptember 30, 20142015 as compared to the nine months endedSeptember 30, 20132014. This increase in interest expense was primarily due to a higher average outstanding debt balance in 2014 and a reduction in the amortization of debt premiums, which were partiallysubstantially offset by a slightlyhigher capitalized interest, lower weighted averagebond coupon rates and lower interest rate, the reversal of certain tax interest reserves and increased capitalized interest.payable under our Credit Facility.
Other Income, Net
Other income, net reflects certain items not directly related to our core operations, including our share of income from our 49% interest in a cellular partnership, interest income, gains and losses from non-operating asset dispositions and foreign currency gains and losses. Other income, net decreased by $4$3 million or 44%, for the three months ended September 30, 20142015 as compared to the three months ended September 30, 20132014. The decrease in other income, net was primarily due to greaterhigher losses on foreign currency transactions intransactions. Other income, net increased by $9 million for the current periodnine months ended September 30, 2015 as compared to the same 2013 period. Othernine months ended September 30, 2014. The increase in other income, net decreased by $45 million, or 87%, for the nine months endedSeptember 30, 2014 as comparedwas primarily due to the nine months endedSeptember 30, 2013 primarily due toimpact of a second quarter of 2014 impairment charge of $14 million recorded in connection with the pending sale of our 700 MHz A-Block wireless spectrumWireless Spectrum licenses, and a $32 million gainwhich was partially offset by an increase in losses on the sale of wireless spectrum in the first quarter of 2013. The sale of our 700 MHz A-Block wireless spectrum licenses closed on November 3, 2014, and we received $39 million in cash in the aggregate.foreign currency transactions.

28


Income Tax Expense
For the three months ended September 30, 20142015 and 2013,2014, our effective income tax rate was 37.1%37.7% and (4.0)%37.1%, respectively, and forrespectively. For the nine months endedSeptember 30, 20142015 and 2013,2014, our effective income tax rate was 38.7%39.1% and (350.9)%38.7%, respectively. The effective tax rate for the three months ended September 30, 2014, includes a year-to-date adjustment related to our forecast of taxes on foreign income and the effects of discontinuance of the Employee Stock Purchase Plan. The effective tax rate for the nine months ended September 30, 2015, includes the effect of regulatory fines associated with a 911 system outage. The effective tax rate for the nine months ended September 30, 2014,, reflects the absenceunfavorable impact of receiving no tax benefitsbenefit from the impairment of our 700 MHz A-Block wireless spectrum licenses, because we are not likely to generate income of a character required to realize a tax benefit from the loss onof ultimate disposition. The effective tax rates for the three and nine months ended September 

30 2013, reflects the net impact of the $1.1 billion non-deductible goodwill impairment recorded in the third quarter of 2013, a favorable settlement with the Internal Revenue Service of $33 million recorded in the second quarter of 2013 and an unfavorable accounting adjustment for nondeductible life insurance costs recorded in the first quarter of 2013.


Segment Results
General
Our segmentThe results for our business and consumer segments are summarized below:
Three Months Ended September 30, Nine Months Ended September 30,Three Months Ended September 30, Nine Months Ended September 30,
2014 2013 2014 20132015 2014 2015 2014
(Dollars in millions)  (Dollars in millions)  
Total segment revenues$4,264
 4,267
 12,836
 12,799
$4,145
 4,264
 12,500
 12,836
Total segment expenses2,161
 2,089
 6,378
 6,056
2,163
 2,161
 6,378
 6,374
Total segment income$2,103
 2,178
 6,458
 6,743
$1,982
 2,103
 6,122
 6,462
Total margin percentage49% 51% 50% 53%48% 49% 49% 50%
Business:       
Revenues$2,636
 2,773
 7,992
 8,336
Expenses1,541
 1,549
 4,550
 4,568
Income$1,095
 1,224
 3,442
 3,768
Income margin percentage42% 44% 43% 45%
Consumer:              
Revenues$1,491
 1,503
 4,500
 4,508
$1,509
 1,491
 4,508
 4,500
Expenses611
 605
 1,793
 1,728
622
 612
 1,828
 1,806
Income$880
 898
 2,707
 2,780
$887
 879
 2,680
 2,694
Margin percentage59% 60% 60% 62%
Business:       
Revenues$1,569
 1,544
 4,692
 4,574
Expenses997
 932
 2,935
 2,701
Income$572
 612
 1,757
 1,873
Margin percentage36% 40% 37% 41%
Wholesale:       
Revenues$843
 878
 2,571
 2,694
Expenses285
 293
 844
 868
Income$558
 585
 1,727
 1,826
Margin percentage66% 67% 67% 68%
Hosting:       
Revenues$361
 342
 1,073
 1,023
Expenses268
 259
 806
 759
Income$93
 83
 267
 264
Margin percentage26% 24% 25% 26%
Income margin percentage59% 59% 59% 60%
DuringRecent Changes in Segment Reporting
We have recast our previously reported segment results due to the firstreorganization of our management structure in the fourth quarter of 2014,2014. Consequently, we have adopted several changes with respect to the assignment of certain expenses to our segments.segments, including changes that increased our consumer segment expenses and decreased our business segment expenses in prior periods. We have restated theour previously reported segment results for the three and nine months ended September 30, 20132014 to conform to the current presentation. ForSee Note 7—Segment Information to our consolidated financial statements in Item 1 of Part I of this report for additional information on theseour changes in segment reporting.
Allocation of Revenues and Expenses
Our segment revenues include all revenues from our strategic services, legacy services and data integration as described in more detail above. Segment revenues are based upon each customer's classification as either a business or consumer. For information on how we allocate expenses to our segments, as well as other additional information about our segments, see Note 7—Segment Information to our consolidated financial statements in Item 1 of Part I of this report.

2931


Business Segment
The operations of our business segment have been impacted by several significant trends, including those described below:
Strategic services.Our mix of total business segment revenues include all revenuescontinues to migrate from legacy services to strategic services as our enterprise, wholesale and governmental customers increasingly demand integrated data, Internet, hosting and voice services. Thus far during 2015, competitive pressures and transitioning to our new management structure have negatively impacted the growth of our strategic revenues. Demand for our private line services (including special access) from our wholesale customers continues to decline due to our customers' optimization of their networks, industry consolidation and technological migration to higher-speed services. While we expect that these factors will continue to negatively impact our wholesale customers, we believe our fiber-based special access services provided to wireless carriers for backhaul will partially offset the decline in copper-based special access services provided to wireless carriers as they migrate to Ethernet services, although the timing and magnitude of this technological migration remains uncertain. We anticipate continued pricing pressure for our colocation services as wholesale vendors continue to expand their enterprise colocation operations. We believe, however, that our hybrid service capabilities, which offer multiple products and services (including colocation, managed hosting, cloud and network services), will help differentiate our products and services from those offered by competitors with a narrower range of products and services. We have remained focused on expanding our managed hosting services, specifically our cloud services offerings, by endeavoring to add differentiating features to our cloud products and acquiring additional companies that we believe have strengthened our cloud products. In recent years, our competitors, as well as several large, diversified technology companies, have made substantial investments in cloud computing, which has intensified competitive pressures. This expansion in competitive cloud computing offerings has led to increased pricing pressure and competition for enterprise customers, and we expect these trends to continue. Price compression from these competitive pressures has negatively impacted the operating margins of our strategic services and we expect this trend to continue. The demand for new technology has also increased the number of competitors offering similar services in the markets in which we compete for the strategic services. Operating costs also impact the operating margins of our strategic services, but to a lesser extent than price compression and customer disconnects caused by competition. These operating costs include sales commissions, modem costs, software costs on selected services, installation costs and third-party facility costs. We believe increases in operating costs have generally had a greater impact on the operating margins of our strategic services as compared to our legacy services, principally because our strategic services rely more heavily upon the above listed costs;
Legacy services. We face intense competition with respect to our higher margin legacy services and continue to see customers migrating away from these services and into lower margin strategic services. In addition, our legacy services revenues have been, and we expect they will continue to be, adversely affected by access line losses and price compression. Our access, local services and long-distance revenues have been, and we expect will continue to be, adversely affected by customer migration to more technologically advanced services, declining demand for traditional voice services, industry consolidation and price compression caused by regulation and rate reductions. For example, many wholesale customers are substituting cable, wireless and VoIP services for traditional voice telecommunications services, resulting in continued access revenue loss. Beginning in 2016, we expect that a separate recent FCC order will also reduce our revenue that we collect for local voice and long-distance services provided to prisons and jails. Although our legacy services generally face fewer direct competitors than certain of our strategic services, customer migration and, to a lesser degree, price compression from competitive pressures have negatively impacted our legacy revenues and the operating margins of our legacy services. We expect this trend to continue. Operating costs, such as installation costs and third-party facility costs, have also negatively impacted the operating margins of our legacy services, but to a lesser extent than customer migration and price compression. Operating costs also tend to impact our strategic services to a greater extent than legacy services as noted above;
Data integration. We expect both data integration revenue and the related costs will fluctuate from year to year as this offering tends to be more sensitive than others to changes in the economy and in spending trends of our federal, state and local governmental customers, many of whom have recently experienced substantial budget cuts with the possibility of additional future budget cuts; and
Operating efficiencies. We continue to evaluate our segment operating structure and focus. This involves balancing our workforce in response to our workload requirements, productivity improvements and changes in industry, competitive, technological and regulatory conditions, while achieving operational efficiencies and improving our processes through automation. However, our ongoing efforts to increase revenue will continue to require that we incur higher costs in some areas. We also expect our business segment to benefit indirectly from enhanced efficiencies in our company-wide network operations.

32


The following tables summarize the results of operations from our business segment:
 Business Segment
 Three Months Ended September 30, Increase /
(Decrease)
 %Change
 2015 2014 
 (Dollars in millions)  
Segment revenues:       
Strategic services       
High-bandwidth data services (1)$699
 655
 44
 7 %
Low-bandwidth data services (2)506
 574
 (68) (12)%
Hosting services (3)324
 331
 (7) (2)%
Other strategic services (4)27
 30
 (3) (10)%
Total strategic services revenues1,556
 1,590
 (34) (2)%
Legacy services       
Voice services (5)638
 692
 (54) (8)%
Other legacy services (6)290
 307
 (17) (6)%
Total legacy services revenues928
 999
 (71) (7)%
Data integration152
 184
 (32) (17)%
Total revenues2,636
 2,773
 (137) (5)%
Segment expenses:       
Total expenses1,541
 1,549
 (8) (1)%
Segment income$1,095
 1,224
 (129) (11)%
Segment income margin percentage42% 44%  
  



33


 Business Segment
 Nine Months Ended September 30, Increase /
(Decrease)
 %Change
 2015 2014 
 (Dollars in millions)  
Segment revenues:       
Strategic services       
High-bandwidth data services (1)$2,083
 1,904
 179
 9 %
Low-bandwidth data services (2)1,555
 1,792
 (237) (13)%
Hosting services (3)961
 988
 (27) (3)%
Other strategic services (4)113
 55
 58
 105 %
Total strategic services revenues4,712
 4,739
 (27) (1)%
Legacy services       
Voice services (5)1,958
 2,103
 (145) (7)%
Other legacy services (6)890
 951
 (61) (6)%
Total legacy services revenues2,848
 3,054
 (206) (7)%
Data integration432
 543
 (111) (20)%
Total revenues7,992
 8,336
 (344) (4)%
Segment expenses:       
Total expenses4,550
 4,568
 (18)  %
Segment income$3,442
 3,768
 (326) (9)%
Segment income margin percentage43% 45%  
  
______________________________________________________________________ 
(1)Includes MPLS and Ethernet revenue
(2)Includes private line and high-speed Internet revenue
(3)Includes colocation, hosting (including cloud hosting and managed hosting) and hosting area network revenue
(4)Includes primarily VoIP, video and IT services revenue
(5)Includes local and long-distance voice revenue
(6)Includes UNEs, public access and other ancillary revenue
Segment Revenues
Business revenues decreased by $137 million, or 5%, for the three months ended September 30, 2015 as compared to the three months ended September 30, 2014 and decreased by $344 million, or 4%, for the nine months ended September 30, 2015 as compared to the nine months ended September 30, 2014. The decrease in business segment revenues was primarily due to declines in legacy services revenues, private line (including special access) revenues in our strategic services and data integration as describedrevenues. The decline in more detail above. We assign each of our customersstrategic services revenues were primarily due to a singlereduction in private line (including special access) volumes and hosting services, offset by increases in MPLS unit growth and higher Ethernet volumes. The decline in legacy services revenues was attributable to a reduction in local service access lines and lower volumes of long-distance, access and traditional WAN services for the reasons noted above. The decrease in data integration revenues was primarily due to lower sales of customer premises equipment to governmental and business customers during the period.

34


Segment Expenses
Business expenses decreased by $8 million, or 1%, for the three months ended September 30, 2015 as compared to the three months ended September 30, 2014 and decreased by $18 million, or less than 1%, for the nine months ended September 30, 2015 as compared to the nine months ended September 30, 2014. The decreases were due primarily to reductions in customer premises equipment costs resulting from the lower governmental and business sales noted above in segment revenues. Excluding lower customer premises equipment costs, business expenses increased by $17 million for the three months ended September 30, 2015 as compared to the three months ended September 30, 2014. The increase is primarily due to increases in salaries and report allwages, benefits expense and external commissions, which were partially offset by decreases in network expense, professional fees and fleet expenses. Excluding lower customer premises equipment costs, business expenses increased by $83 million for the nine months ended September 30, 2015 as compared to the nine months ended September 30, 2014. The increase is primarily due to increases in salaries and wages, benefits expense, external commissions and network expense, partially offset by reductions in professional fees and fleet expense.
Segment Income
Business income decreased by $129 million, or 11%, for the three months ended September 30, 2015 as compared to the three months ended September 30, 2014 and decreased by $326 million, or 9%, for the nine months ended September 30, 2015 as compared to the nine months ended September 30, 2014. The decreases in business segment income were due to the loss of customers and lower service volumes in our legacy services and to the increase in operating expenses, excluding the impact of the revenues we derive from thatreduction in customer to that segment, with the exception of hosting revenue generated from business and wholesale customers, which is reported in hosting segment revenues. We report our segment expenses for our four segments as follows:
Direct expensespremises equipment costs., which primarily are specific expenses incurred as a direct result of providing services and products to segment customers, along with selling, general and administrative expenses that are directly associated with specific segment customers or activities; and
Allocated expenses, which include network expenses, facilities expenses and other expenses such as fleet and real estate expenses.
We do not assign depreciation and amortization expense or impairments to our segments, as the related assets and capital expenditures are centrally managed and are not monitored by or reported to the chief operating decision maker ("CODM") by segment. Similarly, we do not assign to our segments severance expenses, restructuring expenses and, certain centrally managed administrative functions (such as finance, information technology, legal and human resources). Interest expense is also excluded from segment results because we manage our financing on a total company basis and have not allocated assets or debt to specific segments. Similarly, we exclude other income (expense) from our segment results.
Consumer Segment
The operations of our consumer segment have been impacted by several significant trends, including those described below:
Strategic services.In order to remain competitive and attract additional residential broadbandhigh-speed Internet subscribers, we believe it is important to continually increase our broadband network's scope and connection speeds. As a result, we continue to invest in our broadband network, which allows for the delivery of higher speedhigher-speed broadband services to a greater number of customers. We compete in a maturing broadband market in which most consumers already have broadband services and growth rates in new subscribers have slowed. Moreover, as described further in Item 1A of Part II of this report, demand for our broadbandhigh-speed Internet services could be adversely affected by competitors continuing to provide services at higher average broadband speed than ours or expanding their advanced wireless data service offerings. We also continue to expand our other strategic product offerings, including facilities-based video services. The expansion of our facilities-based video service infrastructure requires us to incur substantial content and start-up expenses in advance of marketing and selling the revenue that this service is expected to generate.service. Although, over time, we expect that our revenue for facilities-based video services will offset the expenses incurred, the timing of this revenue growth is uncertainbe profitable, our associated content costs continue to increase and the video business is growing increasingly competitive. We nonetheless believe these efforts to expand our strategic productsofferings will ultimately improve our ability to compete and increase our strategic revenues;revenues. Price compression from these competitors has negatively impacted the operating margins of our strategic services and we expect this trend to continue. The demand for new technology has also increased the number of competitors offering similar services in the markets in which we compete for the strategic services. Operating costs also impact the operating margins of our strategic services, but to a lesser extent than price compression and customer disconnects caused by competition. These operating costs include sales commissions, modem costs, Prism TV programming expenses, software costs on selected services, installation costs and third-party facility costs. We believe increases in operating costs have generally had a greater impact on our operating margins of our strategic services as compared to our legacy services, principally because our strategic services rely more heavily upon the above listed costs;
Legacy services. Our voice revenues have been, and we expect they will continue to be, adversely affected by access line losses. Intense competition and product substitution continue to drive our access line losses. For example, many consumers are substituting cable and wireless voice services and electronic mail, texting and social networking non-voice services for traditional voice telecommunications services. We expect that these factors will continue to negatively impact our business. As a result of the expected loss of highhigher margin services associated with access lines, we continue to offer our customers service bundling and other product promotions to help mitigate this trend, as described below;below. Customer migration and price compression from competitive pressures have not only negatively impacted our legacy revenues, but they have also negatively impacted the operating margins of our legacy services and we expect this trend to continue. Operating costs, such as installation costs and third-party facility costs, have also negatively impacted the operating margins of our legacy services, but to a lesser extent than customer migration and price compression. The operating costs also tend to impact our strategic services to a greater extent than legacy services as noted above;

35


Service bundling and product promotions. We offer our customers the ability to bundle multiple products and services. These customers can bundle local services with other services such as broadband,high-speed Internet, video, long-distance and wireless. While we believe our bundled service offerings can help retain customers, they also tend to lower our profit margins in the consumer segment; and
Operating efficiencies. We continue to evaluate our segment operating structure and focus. This involves balancing our segment workforce in response to our workload requirements, productivity improvements and changes in industry, competitive, technological and regulatory conditions. We also expect our consumer segment to benefit indirectly from enhanced efficiencies in our company-wide network operations.

30


The following tables summarize the results of operations from our consumer segment:
Consumer SegmentConsumer Segment
Three Months Ended September 30, 
Increase /
(Decrease)
 % ChangeThree Months Ended September 30, 
Increase /
(Decrease)
 % Change
2014 2013 2015 2014 
(Dollars in millions)  (Dollars in millions)  
Segment revenues:              
Strategic services$712
 669
 43
 6 %       
High-speed Internet services (1)658
 616
 42
 7 %
Other strategic services (2)105
 96
 9
 9 %
Total strategic services revenues763
 712
 51
 7 %
Legacy services778
 833
 (55) (7)%       
Voice services (3)664
 707
 (43) (6)%
Other legacy services (4)81
 71
 10
 14 %
Total legacy services revenues745
 778
 (33) (4)%
Data integration1
 1
 
  %1
 1
 
  %
Total revenues1,491
 1,503
 (12) (1)%1,509
 1,491
 18
 1 %
Segment expenses:              
Direct486
 481
 5
 1 %
Allocated125
 124
 1
 1 %
Total expenses611
 605
 6
 1 %622
 612
 10
 2 %
Segment income$880
 898
 (18) (2)%$887
 879
 8
 1 %
Segment margin percentage59% 60%  
  
Segment income margin percentage59% 59%  
  

36


 Consumer Segment
 Nine Months Ended September 30, 
Increase /
(Decrease)
 % Change
 2015 2014 
 (Dollars in millions)  
Segment revenues:       
Strategic services       
High-speed Internet services (1)1,945
 1,847
 98
 5 %
Other strategic services (2)314
 276
 38
 14 %
Total strategic services revenues2,259
 2,123
 136
 6 %
Legacy services       
Voice services (3)2,027
 2,170
 (143) (7)%
Other legacy services (4)220
 204
 16
 8 %
Total legacy services revenues2,247
 2,374
 (127) (5)%
Data integration2
 3
 (1) (33)%
Total revenues4,508
 4,500
 8
  %
Segment expenses:       
Total expenses1,828
 1,806
 22
 1 %
Segment income$2,680
 2,694
 (14) (1)%
Segment income margin percentage59% 60%  
  
______________________________________________________________________ 
 Consumer Segment
 Nine Months Ended September 30, 
Increase /
(Decrease)
 % Change
 2014 2013 
 (Dollars in millions)  
Segment revenues:       
Strategic services$2,123
 1,967
 156
 8 %
Legacy services2,374
 2,537
 (163) (6)%
Data integration3
 4
 (1) (25)%
Total revenues4,500
 4,508
 (8)  %
Segment expenses:       
Direct1,430
 1,375
 55
 4 %
Allocated363
 353
 10
 3 %
Total expenses1,793
 1,728
 65
 4 %
Segment income$2,707
 2,780
 (73) (3)%
Segment margin percentage60% 62%  
  
(1)Includes high-speed Internet and related services revenue
(2)Includes video and Verizon wireless revenue
(3)Includes local and long-distance voice revenue
(4)Includes switched access and other ancillary revenue
Segment Revenues
Consumer revenues decreasedincreased by $12$18 million, or 1%, for the three months ended September 30, 20142015 as compared to the three months ended September 30, 20132014 and decreasedincreased by $8 million, or less than 1%, for the nine months endedSeptember 30, 20142015 as compared to the nine months endedSeptember 30, 2013.2014. The increase in consumer revenues was primarily due to increases in strategic services revenues, which were substantially offset by declines in legacy services revenues. The increase in strategic services revenues for both periods was primarily due primarily to increases in the number of our facilities-based video customershigh-speed Internet subscribers and increases in the number of broadband subscribers,our Prism TV customers, as well as from price increases on various services. The decline in legacy services revenues for both periods was primarily due to declines in local and long-distance service volumes associated with access line losses resulting from the competitive and technological changes describedreasons noted above.
Segment Expenses
Consumer expenses increased by $6$10 million, or 2%, for the three months ended September 30, 2015 as compared to the three months ended September 30, 2014. The increase in consumer expenses was primarily due to increases in benefits expense and programming expenses for Prism TV content resulting from subscriber growth and content rate increases, which were partially offset by decreases in marketing and advertising and network expense. Consumer expenses increased by $22 million, or 1%, for the nine months ended September 30, 2015 as compared to the nine months ended September 30, 2014. The increase in consumer expenses was primarily due to increases in programming expenses for Prism TV as noted above and bad debt expense, which were partially offset by decreases in salaries and wages, professional fees, fleet expense and facility costs.
Segment Income
Consumer income increased by $8 million, or 1%, for the three months ended September 30, 20142015 as compared to the three months ended September 30, 20132014 primarily due to an increase in programming expenses for Prism TV content resulting from subscriber growth in our Prism TV markets, which were partially offsethigh-speed Internet subscribers and price increases on various services. Consumer income decreased by decreases in employee-related costs. Consumer expenses increased by $65$14 million, or 4%1%, for the nine months endedSeptember 30, 20142015 as compared to the nine months endedSeptember 30, 2013 primarily due to increases in marketing and advertising expenses, Prism TV content resulting from subscriber growth in our Prism TV markets and the number of modems shipped for Prism customer premise equipment, which were partially offset by reductions in employee-related costs.

31


Segment Income
Consumer income decreased by $18 million, or 2%, for the three months ended September 30, 2014 as compared to the three months ended September 30, 2013 and decreased by $73 million, or 3%, for the nine months endedSeptember 30, 2014 as compared to the nine months endedSeptember 30, 2013.2014. The decline in consumer segment income for both periods was primarily due to customers migrating from legacy services to lower margin strategic services, which caused our segment expenses to increase at a faster pace than segment revenues.
Business
The operations of our business segment have been impacted by several significant trends, including those described below:
Strategic services. Our mix of total segment revenues continues to migrate from legacy services to strategic services as our commercial, enterprise, global and governmental customers increasingly demand customized and integrated data, Internet and voice services. We offer diverse combinations of emerging technology products and services such as private line, MPLS, and VoIP services. We believe these services afford our customers more flexibility in managing their communications needs and improve the effectiveness and efficiency of their operations. Although we are experiencing price compression on our strategic services due to competition, we expect strategic revenues from these services to continue to grow during 2014;
Legacy services. We face intense competition with respect to our high margin legacy services and continue to see customers migrating away from these services and into lower margin strategic services. In addition, our legacy services revenues have been, and we expect they will continue to be, adversely affected by access line losses and price compression;
Data integration. We expect both data integration revenue and the related costs will fluctuate from quarter to quarter as this offering tends to be more sensitive than others to changes in the economy and in spending trends of our federal, state and local governmental customers, many of whom have recently experienced substantial budget cuts with the possibility of additional future budget cuts; and
Operating efficiencies. We continue to evaluate our operating structure and focus. This involves balancing our segment workforce in response to our workload requirements, productivity improvements and changes in industry, competitive, technological and regulatory conditions, while achieving operational efficiencies and improving our processes through automation. However, our ongoing efforts to increase revenue will continue to require that we incur higher costs in some areas, including the hiring of additional sales employees. We also expect our business segment to benefit indirectly from enhanced efficiencies in our company-wide network operations.

32


The following tables summarize the results of operations from our business segment:
 Business Segment
 Three Months Ended September 30, 
Increase /
(Decrease)
 %Change
 2014 2013 
 (Dollars in millions)  
Segment revenues:       
Strategic services$677
 638
 39
 6 %
Legacy services708
 744
 (36) (5)%
Data integration184
 162
 22
 14 %
Total revenues1,569
 1,544
 25
 2 %
Segment expenses:       
Direct885
 816
 69
 8 %
Allocated112
 116
 (4) (3)%
Total expenses997
 932
 65
 7 %
Segment income$572
 612
 (40) (7)%
Segment margin percentage36% 40%  
  
 Business Segment
 Nine Months Ended September 30, 
Increase /
(Decrease)
 %Change
 2014 2013 
 (Dollars in millions)  
Segment revenues:       
Strategic services$1,995
 1,867
 128
 7 %
Legacy services2,154
 2,241
 (87) (4)%
Data integration543
 466
 77
 17 %
Total revenues4,692
 4,574
 118
 3 %
Segment expenses:       
Direct2,605
 2,373
 232
 10 %
Allocated330
 328
 2
 1 %
Total expenses2,935
 2,701
 234
 9 %
Segment income$1,757
 1,873
 (116) (6)%
Segment margin percentage37% 41%  
  
Segment Revenues
Business segment revenues increased by $25 million, or 2%, for the three months ended September 30, 2014 as compared to the three months ended September 30, 2013 and increased by $118 million, or 3%, for the nine months endedSeptember 30, 2014 as compared to the nine months endedSeptember 30, 2013. The increase in business segment revenues for both periods was primarily due to growth in our strategic services revenues and data integration revenues, which were partially offsetdriven by a decline in legacy services revenues. The growth in our strategic services revenues for both periods was primarily due to strong MPLS unit growth and higher Ethernet volume, which were slightly offset by a decline in private line (including special access) services. The increase in data integration revenues for both periods was primarily due to higher salesproportionately greater loss of customer premise equipment to governmental and business customers during the period. The decline in legacy services revenues for both periods was attributable to lower volumes of local and traditional WAN services.the nine-month period.

3337


Segment Expenses
Business expenses increased by $65 million, or 7%, for the three months ended September 30, 2014 as compared to the three months ended September 30, 2013 primarily due to increases in employee-related expenses attributable to higher wages and benefits, customer premise equipment costs resulting from the higher governmental and business sales noted above and facility costs driven by MPLS unit growth. Business expenses increased by $234 million, or 9%, for the nine months endedSeptember 30, 2014 as compared to the nine months endedSeptember 30, 2013 primarily due to increases in employee-related expenses attributable to higher wages, benefits and internal commissions, professional fees, customer premise equipment costs resulting from higher governmental and business sales noted above and facility costs driven by MPLS unit growth.
Segment Income
Business income decreased by $40 million, or 7%, for the three months ended September 30, 2014 as compared to the three months ended September 30, 2013 and decreased by $116 million, or 6%, for the nine months endedSeptember 30, 2014 as compared to the nine months endedSeptember 30, 2013. The decrease in business segment income for both periods was primarily due to customers migrating from legacy services to lower margin strategic services, which caused our segment expenses to increase at a faster pace than segment revenues.
Wholesale
The operations of our wholesale segment have been impacted by several significant trends, including those described below:
Strategic services. Demand for our private line services (including special access) continues to decline due to our customers' optimization of their networks, industry consolidation and technological migration. While we expect that these factors will continue to negatively impact our wholesale segment, we believe the demand for our fiber-based special access services provided to wireline and wireless carriers for backhaul will partially offset the decline in copper-based special access services provided to wireline and wireless carriers as they migrate to Ethernet services, although the timing and magnitude of this technological migration remains uncertain;
Legacy services. Our access, local services and long-distance revenues have been and we expect will continue to be adversely affected by customer migration to more technologically advanced services, declining demand for traditional voice services, industry consolidation and price compression caused by regulation and rate reductions. For example, many wholesale consumers are substituting cable, wireless and VoIP services for traditional voice telecommunications services, resulting in continued access revenue loss. Our switched access revenues have been and will continue to be impacted by changes related to the Connect America and Intercarrier Compensation Reform order ("CAF order") adopted by the Federal Communications Commission ("FCC") on October 27, 2011, which we believe has increased the pace of reductions in the amount of switched access revenues we receive in our wholesale segment. Conversely, the FCC instituted an access recovery charge that we believe will allow us to recover the majority of these lost revenues directly from end users in our consumer and business segments. We expect the net effect of these factors will continue to adversely impact our wholesale segment; and
Operating efficiencies. We continue to evaluate our operating structure and focus. This involves balancing our segment workforce in response to our workload requirements, productivity improvements and changes in industry, competitive, technological and regulatory conditions. We also expect our wholesale segment to benefit indirectly from enhanced efficiencies in our company-wide network operations.

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The following tables summarize the results of operations from our wholesale segment:
 Wholesale Segment
 Three Months Ended September 30, Increase /
(Decrease)
 % Change
 2014 2013  
 (Dollars in millions)  
Segment revenues:       
Strategic services$560
 563
 (3) (1)%
Legacy services283
 315
 (32) (10)%
Total revenues843
 878
 (35) (4)%
Segment expenses:       
Direct47
 46
 1
 2 %
Allocated238
 247
 (9) (4)%
Total expenses285
 293
 (8) (3)%
Segment income$558
 585
 (27) (5)%
Segment margin percentage66% 67%  
  
 Wholesale Segment
 Nine Months Ended September 30, Increase /
(Decrease)
 % Change
 2014 2013  
 (Dollars in millions)  
Segment revenues:       
Strategic services$1,698
 1,705
 (7)  %
Legacy services873
 989
 (116) (12)%
Total revenues2,571
 2,694
 (123) (5)%
Segment expenses:       
Direct134
 126
 8
 6 %
Allocated710
 742
 (32) (4)%
Total expenses844
 868
 (24) (3)%
Segment income$1,727
 1,826
 (99) (5)%
Segment margin percentage67% 68%  
  
Segment Revenues
Wholesale revenues decreased by $35 million, or 4%, for the three months ended September 30, 2014 as compared to the three months ended September 30, 2013 and decreased by $123 million, or 5%, for the nine months endedSeptember 30, 2014 as compared to the nine months endedSeptember 30, 2013. The decline in legacy services revenues for both periods reflects continuing declines in the volume of our access and long-distance services due to the substitution of cable, wireless and VoIP services for traditional voice telecommunications services. The decline in strategic services revenues for both periods was due to lower private line and special access services revenues, which were substantially offset by an increase in the volume of our Ethernet services.

35


Segment Expenses
Wholesale expenses decreased by $8 million, or 3%, for the three months ended September 30, 2014 as compared to the three months ended September 30, 2013. Total direct expenses remained flat for the three months ended September 30, 2014 as compared to the three months ended September 30, 2013. Allocated expenses for the three months ended September 30, 2014 as compared to the three months ended September 30, 2013 decreased primarily due to a reduction in allocated facility costs and employee salaries. Wholesale expenses decreased by $24 million, or 3%, for the nine months endedSeptember 30, 2014 as compared to the nine months endedSeptember 30, 2013. Total direct expenses increased for the nine months endedSeptember 30, 2014 as compared to the nine months endedSeptember 30, 2013 primarily due to increases in access expense and amortization of deferred costs for new circuit installations. Allocated expenses for the nine months endedSeptember 30, 2014 as compared to the nine months endedSeptember 30, 2013 decreased primarily due to lower allocated facility costs and employee related expenses.
Segment Income
The decline in segment expenses was more than offset by declines in both strategic and legacy services revenues, which largely contributed to the lower wholesale segment income of $27 million, or 5%, and $99 million, or 5%, for the three and nine months ended September 30, 2014 as compared to the three and nine months ended September 30, 2013.
Hosting
The operations of our hosting segment have been impacted by several significant trends, including those described below:
Colocation. Colocation services are designed for customers seeking data center space and power for their server and networking equipment needs. Our data centers provide our customers around the world with a secure, high-powered, purpose-built location for their IT equipment. We anticipate continued pricing pressure for these services as wholesale vendors continue to expand their enterprise colocation operations. We believe, however, that our hybrid data centers, which offer multiple products and services (including colocation, managed hosting, cloud and network services), will help differentiate our products and services from those offered by competitors with a narrower range of products and services;
Managed hosting. Managed hosting services provide a fully managed solution for customers' IT infrastructure and network needs, and include dedicated and cloud hosting services, computing capacity, consulting and managed security services. We have remained focused on expanding our managed hosting business, specifically our cloud services offering, by endeavoring to add differentiating features to our cloud products and acquiring additional companies that we believe have strengthened our cloud products. In recent years, our competitors, as well as several large diversified technology companies, have made substantial investments in cloud computing, which has intensified competitive pressures. We believe that this expansion in competitive cloud computing offerings has led to increased pricing pressure and competition for enterprise customers, and expect those trends to continue;
Network services. Network services are comprised of our hosting area network products supporting colocation and managed hosting service offerings. Network services also include managed VPN and bandwidth services. Segment income for these services has been relatively flat due to pricing pressures on VPN and bandwidth services, and a decrease in the volume of our hosting area network services; and
Operating efficiencies. We continue to evaluate our operating structure and focus. Our ongoing efforts to increase revenue will continue to require that we incur higher costs in some areas, including the hiring of additional sales employees.

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The following tables summarize the results of operations from our hosting segment, which are all categorized as strategic services:
 Hosting Segment
 Three Months Ended September 30, Increase /
(Decrease)
 % Change
 2014 2013  
 (Dollars in millions)  
Segment revenues$361
 342
 19
 6%
Segment expenses268
 259
 9
 3%
Segment income$93
 83
 10
 12%
Segment margin percentage26% 24%  
  
 Hosting Segment
 Nine Months Ended September 30, Increase /
(Decrease)
 % Change
 2014 2013  
 (Dollars in millions)  
Segment revenues$1,073
 1,023
 50
 5%
Segment expenses806
 759
 47
 6%
Segment income$267
 264
 3
 1%
Segment margin percentage25% 26%  
  
Segment Revenues
Hosting revenues increased by $19 million, or 6%, for the three months ended September 30, 2014 as compared to the three months ended September 30, 2013 and increased by $50 million, or 5%, for the nine months endedSeptember 30, 2014 as compared to the nine months endedSeptember 30, 2013. The increase in segment revenues for both periods was primarily due to growth in managed hosting and colocation services, which were slightly offset by a decline in MPLS services. The increase in revenues for both periods was driven by customer growth and the impact of revenues contributed from recent acquisitions.
Segment Expenses
Hosting expenses increased by $9 million, or 3%, for the three months ended September 30, 2014 as compared to the three months ended September 30, 2013 primarily due to increases in employee related costs, network expenses and real estate and power costs, which were partially offset by a decrease in facility costs. Hosting expenses increased by $47 million, or 6%, for the nine months endedSeptember 30, 2014 as compared to the nine months endedSeptember 30, 2013 primarily due to increases in employee related costs, professional fees, network expenses, external commissions and real estate and power costs, which were partially offset by a reduction in facility costs.
Segment Income
Hosting income increased by $10 million, or 12%, for the three months ended September 30, 2014 as compared to the three months ended September 30, 2013 primarily due to the increase in segment revenues out pacing segment expenses. Hosting income remained largely flat for the nine months endedSeptember 30, 2014 as compared to the nine months endedSeptember 30, 2013.

Liquidity and Capital Resources
Overview
At September 30, 20142015, we held cash and cash equivalents of $734$355 million and we had approximately $1.4$2.0 billion of borrowing capacity available under our $2.0 billion amended and restated revolving credit facility (referred to as our "Credit Facility", which is described further below). At September 30, 20142015, cash and cash equivalents of $7967 million were held in foreign bank accounts for the purpose of funding our foreign operations. Due to various factors, our access to foreign cash is generally much more restricted than our access to domestic cash.

37


We and our Board of Directors monitor our use of cash throughout the year, but with enhanced scrutiny early each year in connection with the review of annual budgets. In connection with our budgeting process in early 20142015, our executive officers and our Board of Directors reviewed our sources and potential uses of cash over the next several years, including among other things the previously-disclosed effect of the anticipated depletion of our federal net operating loss carryforwards by the end of 20152015. Generally speaking, our principal funding source is cash from operating activities and the implementation of a new 2014 share repurchase program.our principal cash requirements include operating expenses, capital expenditures, income taxes, debt repayments, dividends and periodic stock repurchases.
Based on our current capital allocation objectives, during the lastremaining three months of 20142015 we anticipate expending approximately $930$800 million of cash for capital investment in property, plant and equipment and up to $308$299 million for dividends on our common stock, based on the current quarterly common stock dividend rate of $0.54 and the current number of outstanding common shares. Following our payment of $600 million aggregate principal amount to retire QC's notes due on October 1, 2014, we expect to pay, duringDuring the remainder of the fourth quarter of 2014,2015, we are scheduled to make debt principal payments of approximately $6 million and scheduled capital lease and other obligationfixed payments of approximately $35$17 million. Additionally, on October 13, 2015, we redeemed $400 million of our unsecured senior notes. We also anticipate expending cash for repurchasing common stock, but the amount will largely depend on market conditions.conditions and other factors.
We will continue to monitor our future sources and uses of cash, and anticipate that we will make adjustments to our capital allocation strategies when, as and if determined by our Board of Directors. We use our revolving credit facility as a source of liquidity for operating activities and to give us additional flexibility to finance amongour cash requirements.
Connect America Fund
As we have previously disclosed, on August 27, 2015, we agreed to accept the CAF funding from the FCC of approximately $500 million per year for six years to fund the deployment of voice and high-speed internet capable infrastructure for approximately 1.2 million rural households and businesses in 33 states under the CAF Phase 2 Support program. The funding from the CAF Phase 2 Support program will substantially supplant the funding we previously received from the Legacy USF Support program that we previously utilized to provide support for voice services in high cost rural markets in these 33 states. In September of 2015, we began receiving payments from the FCC under the new CAF Phase 2 Support program, which included (i) monthly payments at a higher rate than the Legacy USF Support and (ii) a one-time cumulative catch-up payment representing the incrementally higher funding under the CAF Phase 2 Support program over the Legacy USF Support program for the first seven months of 2015. During the third quarter of 2015, we recorded $158 million more revenue than we would have otherwise recorded during the quarter under the Legacy USF Support program, most of which was attributable to the one-time cumulative catch-up payment. During the fourth quarter of 2015, we expect to record revenue from the FCC, under the CAF Phase 2 Support program, approximately $50 million higher than amounts we would have otherwise recorded during the quarter under the Legacy USF Support program.
We declined annual funding of approximately $10 million in four states, and we expect the funding from the CAF Phase 2 Support program for these four states will be auctioned by the FCC, perhaps as early as 2016. In these four states, the Legacy USF Support we have historically received is expected to continue until the CAF Phase 2 auctions are completed.
As a result of accepting CAF Phase 2 support in 33 states, we will be obligated to make substantial capital expenditures to build infrastructure. See "Capital Expenditures" below.
For additional information on the FCC's CAF order and the USF program, see "Business—Regulation" in Item 1 of Part I of our Annual Report Form 10-K for the year ended December 31, 2014. See "Risk Factors—Risks Affecting our Liquidity and Capital Resources" in Item 1A of Part II of this report.
In 2013, under the second round of the first phase of the CAF program, we received $40 million in funding for deployment of broadband services in rural areas. The CAF Phase 2 Support program overlaps certain eligible areas of the second round of CAF 1 funding, and we are continuing to evaluate how much of the $40 million in funding we will utilize or return to the FCC. This $40 million of CAF 1 Round 2 funding is included in other things,noncurrent liabilities on our capital investments, repaymentsconsolidated balance sheet as of debt, pension contributions, dividends or stock repurchases.September 30, 2015.

38


Capital Expenditures
We incur capital expenditures on an ongoing basis in order to enhance and modernize our networks, compete effectively in our markets and expand our service offerings. We evaluate capital expenditure projects based on a variety of factors, including expected strategic impacts (such as forecasted impact on revenue growth, productivity, expenses, service levels and customer retention) and our expected return on investment. The amount of capital investment is influenced by, among other things, demand for our services and products, cash flow generated by operating activities, cash required for other purposes and regulatory considerations. Based on our current objectives, we estimate our total capital expenditures towill be approximately $930$800 million for the remaining three months of 2014.2015. Based on current circumstances, we preliminarily estimate that our total capital expenditures for 2016 will be approximately $3.0 billion, inclusive of CAF Phase 2 related capital expenditures.
Our capital expenditures continue to be focused largely on our strategic services such as video, broadband and managed hosting services. In particular, we expect to continue to focus on (i) expanding our fiber infrastructure, including installations of "fiber to the tower," which is a type of telecommunications network consisting of fiber-optic cables that run from a wireless carrier's mobile telephone switching office to cellular towers to enable the delivery of higher bandwidth services supporting mobile technologies than would otherwise generally be available through a more traditional copper-based telecommunications network and (ii) software development. For more information on our capital spending, see Items 1 and 1A of Part I of our Annual Report on Form 10-K for the year ended December 31, 2013.2014.
Debt and Other Financing Arrangements
On October 13, 2015, Qwest Corporation ("QC") redeemed all $250 million of its 7.200% Notes due 2026, which resulted in an immaterial gain.
On October 13, 2015, QC redeemed $150 million of its 6.875% Notes due 2033, which resulted in an immaterial loss.
Subject to market conditions, we expect to continue to issue debt securities from time to time in the future to refinance a substantial portion of our maturing debt, including issuing Qwest CorporationQC debt securities to refinance its maturing debt to the extent feasible. The availability, interest rate and other terms of any new borrowings will depend on the ratings assigned to us and Qwest CorporationQC by credit rating agencies, among other factors.
As of the date of this report, the credit ratings for the senior unsecured debt of CenturyLink, Inc. and Qwest Corporation were as follows:
Agency CenturyLink, Inc. Qwest Corporation
Standard & Poor's BB BBB-
Moody's Investors Service, Inc.  Ba2 Baa3
Fitch Ratings BB+ BBB-
Our credit ratings are reviewed and adjusted from time to time by the rating agencies, and downgrades of CenturyLink's senior unsecured debt ratings could, under certain circumstances, incrementally increase the cost of our borrowing under the Credit Facility. Moreover, any downgrades of CenturyLink's or Qwest Corporation's senior unsecured debt ratings could impact our access to debt capital or further raise our borrowing costs. See "Risk Factors—Risks Affecting our Liquidity and Capital Resources" in Item 1A of Part II of this report.

Net Operating Loss Carryforwards
38We are currently using NOLs to offset our federal taxable income. At December 31, 2014, we had approximately $1.6 billion of federal net operating losses. Based on current laws and circumstances, we expect to deplete these tax benefits by the end of 2015. Once our NOLs are substantially utilized, we expect that the amounts of our cash flows dedicated to the payment of federal taxes will increase substantially thereafter. The amounts of those payments will depend upon many factors, including future earnings, tax law changes and future tax circumstances. For additional information, see "Risk Factors—Risks Affecting Our Liquidity and Capital Resources" appearing in Item 1A of Part II of this report and the MD&A discussion included in Item 7 or Part II of our Annual Report on Form 10-K for the year ended December 31, 2014.


Dividends
We currently expect to continue our current practice of paying quarterly cash dividends in respect of our common stock subject to our Board of Directors' discretion to modify or terminate this practice at any time and for any reason. In early 2013, our Board of Directors approved a 25.5% reduction in ourreason without prior notice. Our current quarterly common stock dividend rate tois $0.54 per share, as approved by our Board of Directors, which we believe resulted inis a dividend payout rate per share that is more sustainable overgives us the long-term, and thereby increased our flexibility to balance our multiple objectives of managing our business, paying our fixed commitments and returning cash to our shareholders. Assuming continued payment at this rate of $0.54 per share, our total dividends paid each quarter would be approximately $308$299 million based on our current number of outstanding shares (which does not reflect shares that we might repurchase or issue in future periods). See "Risk Factors—Risks Affecting Our Business" in Item 1A of Part II of this report and the discussion of our stock repurchase program below.

39


Stock Repurchase ProgramsProgram
In Februarythe first quarter of 2014, our Board of Directors authorized a new 24-month program to repurchase up to an aggregate of $1 billion of our outstanding common stock. This new 2014 stock repurchase program took effect on May 29, 2014, immediately upon the completion of our predecessor 2013 stock repurchase program. As of September 30, 2014, we had approximately $891 million remaining available for stock repurchases under this 2014 stock repurchase program. ForDuring the nine months ended September 30, 2014,2015, we had repurchased 2.916.8 million shares of our outstanding common stock in the open market under our 2014 stock repurchase program. These shares were repurchased for $109an aggregate market price of approximately $523 million or an average purchase price of $37.29$31.08 per share under this 2014 stock repurchase program.program (excluding common shares that, as of September 30, 2015, we had agreed to repurchase under the program for an aggregate of $18 million in transactions that settled early in the fourth quarter of 2015). The repurchased common stock has been retired. From October 1, 2014 through November 4, 2014, no additional shares were repurchased. We currently expect to continue executingpurchasing shares under this 2014 share repurchase program in open market transactions, subject to market conditions and other factors. As of September 30, 2015, we had approximately $278 million remaining available for stock repurchases under the 2014 stock repurchase program. As of November 3, 2015, we had repurchased 27.5 million shares for $866 million, or an average price of $31.52 per share, under the 2014 stock repurchase program. For additional information on repurchases made during the three months ended September 30, 20142015, see Item 2 of Part II of this report.
Credit Facilities, Revolving Line of Credit and Term Loans
We have access to up toOur $2 billion aggregate principal amount of revolving credit under an amendedCredit Facility matures on December 3, 2019 and restated revolving credit facility that matures in April 2017. The credit facility (the "Credit Facility") has 1816 lenders, with commitments ranging from $2.5$3.5 million to $181 million and$198.5 million. The Credit Facility allows us to obtain revolving loans and to issue up to $400 million of letters of credit, which upon issuance reducereduces the amount available for other extensions of credit. Interest is assessed on borrowings using either the LIBOR or the base rate (each as defined in the Credit Facility) plus an applicable margin between 1.25%1.00% and 2.25% per annum for LIBOR loans and 0.25%0.00% and 1.25% per annum for base rate loans depending on our then current senior unsecured long-term debt rating. Our obligations under the Credit Facility are currently guaranteed by threenine of our wholly-owned subsidiaries, Embarq, QCII and Savvis, Inc., one of QCII's wholly-owned subsidiaries and one of Savvis, Inc.'s wholly-owned subsidiaries. At September 30, 20142015, we had $585 million inno borrowings and no amounts of letters of credit outstanding under the Credit Facility.Facility and revolving line of credit.
Under the Credit Facility, we, and our indirect subsidiary, Qwest Corporation, must maintain a debt to EBITDA (earnings before interest, taxes, depreciation and amortization, as defined in our Credit Facility) ratio of not more than 4.0:1.0 and 2.85:1.0, respectively, as of the last day of each fiscal quarter for the four quarters then ended. The Credit Facility also contains a negative pledge covenant, which generally requires us to secure equally and ratably any advances under the Credit Facility if we pledge assets or permit liens on our property for the benefit of other debtholders. The Credit Facility also has a cross payment default provision, and the Credit Facility and certain of our debt securities also have cross acceleration provisions. When present, these provisions could have a wider impact on liquidity than might otherwise arise from a default or acceleration of a single debt instrument. To the extent that our EBITDA (as defined in our Credit Facility) declines for any reason, ourOur debt to EBITDA ratios under certain debt agreements willcould be adversely affected.affected by a wide variety of events, including unforeseen expenses or contingencies. This could reduce our financing flexibility due to potential restrictions on incurring additional debt under certain provisions of our debt agreements or, in certain circumstances, could result in a default under certain provisions of such agreements.
At September 30, 2014, we2015, CenturyLink owed $385$363 million under a term loan maturing in 2019 which includesand QC owed $100 million under a term loan maturing in 2025. Both of these term loans include covenants substantially the same assimilar to those set forth in the Credit Facility.
We have a $160 million uncommitted revolving letter of credit facility which enables us to provide letters of credit under terms that may be more favorable than those under the Credit Facility. At September 30, 20142015, our outstanding letters of credit totaled $124117 million under this facility.
Future Contractual Obligations
For information regarding our estimated future contractual obligations, see the MD&A discussion included in Item 7 of Part II of our Annual Report on Form 10-K for the year ended December 31, 20132014.

39


Pension and Post-retirement Benefit Obligations
We are subject to material obligations under our existing defined benefit pension plans and post-retirement benefit plans. TheAt December 31, 2014, the accounting unfunded status or benefit obligations as of December 31, 2013 of our defined benefit pension plans and post-retirement plans were $1.055$2.5 billion and $3.153$3.5 billion, respectively. See Note 8—7—Employee Benefits to our consolidated financial statements in Item 8 of Part II of our Annual Report on Form 10-K for the year ended December 31, 20132014 for additional information about our pension and post-retirement benefit arrangements.

40


Benefits paid by our qualified pension plansplan are paid through a trust that holds all plan assets. In the first nine months of 2014, we made cash contributions to the trust totaling $157 million. Based on current laws and circumstances, we do not expect any contributions to be required to make approximately $26 millionfor our qualified pension plan during the remainder of 2015 or in contributions to2016. However, the plans in 2015. The amount of required contributions to our plansqualified pension plan in 20162017 and beyond will depend on a variety of factors, most of which are beyond our control, including earnings on plan investments, prevailing interest rates, demographic experience, changes in plan benefits and changes in funding laws and regulations. We occasionally make voluntary contributions in addition to required contributions, and we made such a voluntary contribution of $100 million during September 2015.
Certain of our post-retirement health care and life insurance benefits plans are unfunded. Several trusts hold assets that are used to helppartially cover the health care costs of certain retirees. As of December 31, 20132014, the fair value of these trust assets was approximately $535353 million; however, a portion of these assets is comprised of investments with restricted liquidity. We estimate that the more liquid assets in the trust will be adequate to provide continuing reimbursements for covered post-retirement health care costs for approximately threetwo years. Thereafter, covered benefits will be paid either directly by us or from the trusts as the remaining assets become liquid. This projected threetwo year period could be substantially shorter or longer depending on changes in healthcare cost trends, our actual returns on plan assets, the timing of maturities of illiquid plan assets the actual timing of reimbursement payments and future changes in benefits.
For 2014,2015, our estimated annual long-term rate of return is 7.5% and 7.3%, respectively, for both the pension plan trust assets and post-retirement plans trust assets, in each case based on the assets currently held. However, actual returns could be substantially different.
In 2014, we adopted new mortality assumptions, which significantly increased the accounting unfunded status of our pension and post-retirement benefit obligations. For additional information on this and other factors that could influence our funding commitments under these and otherour benefit plans, see "Critical Accounting Policies and Estimates—Pension and Post-RetirementPost-retirement Benefits" in this Item 7 of Part II of our Annual Report Form 10-K for the year ended December 31, 20132014 and "Risk Factors—Risks Affecting ourOur Liquidity and Capital Resources—Increases in costs for pension and healthcare benefits for our active and retired employee may reduce our profitability and increase our funding commitments" in Item 1A of Part II of this report.
Net Operating Loss Carryforwards
We are currently using NOLs to offset a portion of our federal taxable income. Based on current laws and circumstances, we expect to deplete most of these NOLs and certain other deferred tax attributes by the end of 2014, and substantially all of these tax benefits by the end of 2015. Once our NOLs are fully utilized, we expect that the amounts of our cash flows dedicated to the payment of federal taxes will increase substantially. The amounts of those payments will depend upon many factors, including future earnings, tax law changes and future tax circumstances. For additional information, see "Risk Factors—Risks Affecting our Liquidity and Capital Resources" appearing in Item 1A of Part II of this report.
Connect America Fund
On October 27, 2011, the FCC adopted the Connect America and Intercarrier Compensation Reform order (“CAF order”) intended to reform the existing regulatory regime to recognize ongoing shifts to new technologies. Among other changes, this initial ruling established the framework for a multi-year transition of federal universal service funding to a new system where such funding is explicitly targeted to the deployment and provisioning of broadband services in high cost areas. We expect the FCC to adopt detailed rules relating to this transition in late 2014 or early 2015.
Although we anticipate that the FCC’s CAF rules will materially increase the federal support funding available to us, we also expect that to the extent we choose to accept these funds, we will incur significant incremental costs to provide the requisite broadband services. To the extent that we choose not to accept CAF funds in any state, we expect that those funds will be awarded at auction, and that our federal universal service support for that state will be ended, or significantly reduced.
For additional information, see "Risk Factors—Risks Relating to Legal and Regulatory Matters" in Item 1A of Part II of this report.


40


Historical Information
The following table summarizes our consolidated cash flow activities:
Nine Months Ended September 30,  Increase /
(Decrease)
Nine Months Ended September 30,  Increase /
(Decrease)
2014 2013 2015 2014 
(Dollars in millions)(Dollars in millions)
Net cash provided by operating activities$3,937
 4,408
 (471)$3,956
 3,937
 19
Net cash used in investing activities(2,113) (2,117) (4)(2,022) (2,113) (91)
Net cash used in financing activities(1,258) (2,236) (978)(1,707) (1,258) 449
Net cash provided by operating activities decreasedincreased by $471$19 million for the nine months ended September 30, 20142015 as compared to the nine months ended September 30, 20132014 primarily due to a decreasepositive variances in the change inaccrued income and other taxes, retirement benefits and other current assets and liabilities, net, which includeswas primarily due to a payment of approximately $235 million in the first quarter of 2014 to settle certain litigation andlitigation. These increases were substantially offset by a positive variancedecrease in net income adjusted for non-cash items. These decreases were substantially offset by positivenoncash items and negative variances in the changes in retirement benefits and other noncurrent assets and liabilities net.and accounts payable. Our net cash provided by operating activities was also positively impacted by the cash received from the CAF Phase 2 Support program, which was $157 million greater than the cash we would have received under the Legacy USF Support program if we had not accepted the CAF Phase 2 offers. For additional information about our operating results, see "Results of Operations" above. For additional information about the settlement payment, see Note 9—Other Financial Information to our consolidated financial statements in Item 1 of Part I of this report.
Net cash used in investing activities decreased by $4$91 million for the nine months ended September 30, 20142015 as compared to the nine months ended September 30, 20132014 primarily due to a decrease in payments for property, plant and equipment which was substantially offset by the change in proceeds received from the sale of intangible assets.and capitalized software.
Net cash used in financing activities decreasedincreased by $978$449 million for the nine months ended September 30, 20142015 as compared to the nine months ended September 30, 20132014 primarily due to reductions in net debt paydowns common stock repurchases and dividend payments.in 2015 compared to net proceeds in 2014.

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On September 29, 2014,21, 2015, QC issued $500$400 million aggregate principal amount of 6.875%6.625% Notes due 2054,2055, in exchange for net proceeds, after deductingdeduction underwriting discounts and other expenses, of $483approximately $386 million. The underwriting agreement included an over-allotment option granting the underwriters for the offering an opportunity to purchase additional 6.625% Notes due 2055. On September 30, 2015, QC issued an additional $10 million aggregate principal amount of its 6.625% Notes under this over-allotment option. All of the 6.625% Notes are senior unsecured obligations and may be redeemed by QC, in whole or in part, on or after October 1, 2019,September 15, 2020, at a redemption price equal to 100% of the principal amount redeemed plus accrued and unpaid interest to the redemption date.
On April 1, 2014, a subsidiary of EmbarqJune 15, 2015, QC paid at maturity the $30$92 million principal amount of its 7.46% first mortgage bonds.7.625% Notes.
DuringOn March 19, 2015, CenturyLink, Inc. issued in a private offering $500 million aggregate principal amount of 5.625% Notes due 2025, in exchange for net proceeds, after deducting underwriting discounts and other expenses, of approximately $494 million. The Notes are senior unsecured obligations and may be redeemed, in whole or in part, at any time before January 1, 2025 at a redemption price equal to the nine months ended greater of 100% of the principal amount of the Notes or the sum of the present value of the remaining scheduled payments of principal and interest on the Notes, discounted to the redemption date in the manner described in the Notes, plus accrued and unpaid interest to the redemption date. At any time on or after January 1, 2025, CenturyLink, Inc. may redeem the Notes at par plus accrued and unpaid interest to the redemption date. In addition, at any time on or prior to April 1, 2018, CenturyLink, Inc. may redeem up to 35% of the principal amount of the Notes at a redemption price equal to 105.625% of the principal amount thereof, plus accrued and unpaid interest to the redemption date, with net cash proceeds of certain equity offerings. Under certain circumstances, CenturyLink, Inc. will be required to make an offer to repurchase the Notes at a price of 101% of the aggregate principal amount plus accrued and unpaid interest to the repurchase date. In October 2015, CenturyLink, Inc. exchanged all of the unregistered Notes issued on March 19, 2015 for fully-registered Notes.
On February 20, 2015, QC entered into a term loan in the amount of $100 million with CoBank, ACB. The outstanding unpaid principal amount of this term loan plus any accrued and unpaid interest is due on February 20, 2025. Interest is paid monthly based upon either the London Interbank Offered Rate (“LIBOR”) or the base rate (as defined in the credit agreement) plus an applicable margin between 1.50% to 2.50% per annum for LIBOR loans and 0.50% to 1.50% per annum for base rate loans depending on QC's then current senior unsecured long-term debt rating. As of September 30, 2014, we repurchased 16.7 million shares of2015, the company's outstanding common stock in the open market. These shares were repurchased for an aggregate market price of $542 million, or an average purchase price of $32.55 per share. The repurchased common stock has been retired. For additional information, see "Liquidity and Capital Resources—Stock Repurchase Programs" above.principal balance on this term loan was $100 million.
On October 1, 2014, QCFebruary 17, 2015, CenturyLink, Inc. paid at maturity the $600$350 million principal amountplus accrued and unpaid interest due under its Series M 5.000% Notes.
In January 2015, CenturyLink, Inc. entered into a $100 million uncommitted revolving line of its 7.50% Notes, which is not reflected incredit with one of the table above as it occurred subsequent tolenders under the nine months endedCredit Facility. At September 30, 2014.2015, CenturyLink, Inc. had no borrowings outstanding under this uncommitted revolving line of credit.
Certain Matters Related to Acquisitions
When we acquired Qwest and Savvis in 2011, Qwest's pre-acquisition debt obligations consisted primarily of debt securities issued by QCII and two of its subsidiaries while Savvis' remaining long-term debt obligations consist(after the discharge of its convertible senior notes in connection with the completion of the acquisition) consisted primarily of capital leases, the remaining outstanding portions of which are all now included in our consolidated debt balances. The indentures governing Qwest's remaining debt securities contain customary covenants that restrict the ability of Qwest or its subsidiaries from making certain payments and investments, granting liens and selling or transferring assets. Based on current circumstances, we do not anticipate that these covenants will significantly restrict our ability to manage cash balances or transfer cash between entities within our consolidated group of companies as needed.
In accounting for the Qwest acquisition, we recorded Qwest's debt securities at their estimated fair values, which totaled $12.292 billion as of April 1, 2011. Our acquisition date fair value estimates were based primarily on quoted market prices in active markets and other observable inputs where quoted market prices were not available. The fair value of Qwest's debt securities exceeded their stated principal balances on the acquisition date by $693 million, which we recorded as a premium.

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The table below summarizes the portions of this premium recognized as a reduction to interest expense or extinguished during the periods indicated:
Nine Months Ended 
 September 30, 2014
 
From April 1, 2011
through
December 31, 2013
 
Total Since
Acquisition
Nine Months Ended
September 30, 2015
 
From April 1, 2011
through
December 31, 2014
 
Total Since
Acquisition
(Dollars in millions)(Dollars in millions)
Amortized$36
 302
 338
$17
 344
 361
Extinguished (1)

 276
 276

 276
 276
Total$36
 578
 614
$17
 620
 637

(1) 
Extinguished in connection with the payment of Qwest debt securities prior to maturity.
The remaining premium of $7956 million as of September 30, 20142015, will reduce interest expense in future periods, unless otherwise extinguished.
Other Matters
In late February 2015, the FCC adopted new regulations that regulate internet services as a public utility under Title II of the Communications Act. Although it is premature for us to determine the ultimate impact of the new regulations on our operations, we currently expect that they will negatively impact our current operations. For additional information, see “Risk Factors—Risks Relating to Legal and Regulatory Matters” in Item 1A of Part II of this report.
CenturyLink has cash management arrangements with certain of its principal subsidiaries, in which substantial portions of the subsidiaries' cash is regularly advanced to CenturyLink. Although CenturyLink periodically repays these advances to fund the subsidiaries' cash requirements throughout the year, at any given point in time CenturyLink may owe a substantial sum to our subsidiaries under these advances, which, in accordance with generally accepted accounting principles, are eliminated in consolidation and therefore not recognized on our consolidated balance sheets.
In July 2014, we entered into a definitive agreement to sell and assign our remaining 700 MHz wireless spectrum licenses for $39 million in cash in the aggregate. The sale closed on November 3, 2014, and we received $39 million in cash in the aggregate. Additionally, in July 2014, we entered into a definitive agreement to sell a building for $14 million. This agreement was terminated in September 2014 and we continue to market it for sale. Also, in October of 2014, we entered into a separate definitive agreement to sell an office buildings for $13 million, which we expect to close in the fourth quarter of 2014, subject to customary closing conditions.
We also are involved in various legal proceedings that could have a material adverse effect on our financial position. See Note 8—Commitments and Contingencies to our consolidated financial statements in Item 1 of Part I of this report for the current status of such legal proceedings.
On November 4, 2015, we announced that we have retained financial advisors to assist in the exploration of strategic alternatives for our data centers and colocation business operations. The review of strategic alternatives will involve a full range of options, including, but not limited to, a partnership or joint venture, a sale of all or a portion of the data centers, as well as keeping some or all of these assets and operations as part of our portfolio.
Market Risk
We are exposed to market risk from changes in interest rates on our variable rate long-term debt obligations and fluctuations in certain foreign currencies. We seek to maintain a favorable mix of fixed and variable rate debt in an effort to limit interest costs and cash flow volatility resulting from changes in rates.
Management periodically reviews our exposure to interest rate fluctuations and periodically implements strategies to manage the exposure. From time to time, we have used derivative instruments to (i) lock-in or swap our exposure to changing or variable interest rates for fixed interest rates or (ii) to swap obligations to pay fixed interest rates for variable interest rates. As of September 30, 2014,2015, we had no such instruments outstanding. We have established policies and procedures for risk assessment and the approval, reporting and monitoring of derivative instrument activities. We do not hold or issue derivative financial instruments for trading or speculative purposes.
By operating internationally, we are exposed to the risk of fluctuations in the foreign currencies in which our international subsidiaries operate in currencies other than the U.S. Dollar, primarily the British Pound, the Canadian Dollar, the Japanese Yen, the Hong Kong Dollar and the Singapore Dollar. Although the percentages of our consolidated revenues and costs that are denominated in these currencies are immaterial, future volatility in exchange rates and an increase in the number of transactions could adversely impact our consolidated results of operations.
Certain shortcomings are inherent in the method of analysis presented in the computation of exposures to market risks. Actual values may differ materially from those disclosed by us from time to time if market conditions vary from the assumptions used in the analyses performed. These analyses only incorporate the risk exposures that existed at September 30, 2015.

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We do not believe that there were any material changes to market risks arising from changes in interest rates or fluctuations in foreign currencies for the nine months ended September 30, 2014,2015, when compared to the disclosures provided in our Annual Report on Form 10-K for the year ended December 31, 2013.2014.
Off-Balance Sheet Arrangements
We have no special purpose or limited purpose entities that provide off-balance sheet financing, liquidity, or market or credit risk support and we do not engage in leasing, hedging, or other similar activities that expose us to any significant liabilities that are not (i) reflected on the face of the consolidated financial statements, (ii) disclosed in Note 15—14—Commitments and Contingencies to our consolidated financial statements in Item 8 of Part II of our Annual Report on Form 10-K for the year ended December 31, 20132014 or (iii) discussed under the heading "Market Risk" above.

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Other Information
Our website is www.centurylink.com. We routinely post important investor information in the "Investor Relations" section of our website at ir.centurylink.com. The information contained on, or that may be accessed through, our website is not part of this quarterly report. You may obtain free electronic copies of our annual reports on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K and all amendments to those reports in the "Investor Relations" section of our website (ir.centurylink.com) under the heading "SEC Filings." These reports are available on our website as soon as reasonably practicable after we electronically file them with the SEC.
Certain of the industry and market data (such as the size of certain markets and our position within these markets) used throughout this report are based on independent industry publications, government publications, reports by market research firms or other published independent sources. Some market data and statistical information are also based on our good faith estimates, which are derived from our review of internal surveys, as well as the independent sources listed above. This information may prove to be inaccurate because of the method by which we obtain some of the data for our estimates or because this information cannot always be verified with certainty due to the limits on the availability and reliability of raw data, the voluntary nature of the data gathering process and other limitations and uncertainties. As a result, although we believe these sources are reliable, we have not independently verified the information and cannot guarantee its accuracy and completeness.

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In addition to historical information, this MD&A includes certain forward-looking statements that are based upon our judgment and assumptions as of the date of this report concerning future developments and events, many of which are beyond our control. These forward-looking statements, and the assumptions upon which they are based, are inherently speculative and are subject to a number of risks and uncertainties. Actual events and results may differ materially from those anticipated, estimated, projected or implied by us in those statements if one or more of these risks or uncertainties materialize, or if underlying assumptions prove incorrect. Factors that could affect actual results include but are not limited to: the timing, success and overall effects of competition from a wide variety of competitive providers; the risks inherent in rapid technological change, including product displacement; the effects of ongoing changes in the regulation of the communications industry (including the outcome of regulatory or judicial proceedings relating to intercarrier compensation, access charges, universal service, broadband deployment, data protection and net neutrality); our ability to effectively adjust to changes in the communications industry and changes in the composition of our markets and product mix caused by our recent acquisitions; our ability to successfully integrate recently-acquired operations into our incumbent operations, including the possibility that the anticipated benefits from our recent acquisitions cannot be fully realized in a timely manner or at all;mix; our ability to effectively manage our expansion opportunities, including retaining and hiring key personnel; possible changes in the demand for, or pricing of, our products and services, including our ability to effectively respond to increased demand for high-speed broadband services; our ability to successfully introduce new product or service offerings on a timely and cost-effective basis; the adverse impact on our business and network from possible equipment failures, security breaches or similar attacks on our network; our ability to successfully negotiate collective bargaining agreements on reasonable terms without work stoppages; our ability to use our net operating loss carryforwards in projected amounts; our continued access to credit markets on favorable terms; our ability to collect our receivables from financially troubled communications companies; our ability to maintain favorable relations with our key business partners, suppliers, vendors, landlords and financial institutions;any adverse developments in legal or regulatory proceedings involving us; changes in our operating plans, corporate strategies, dividend payment plans or other capital allocation plans, including those caused by changes in our cash requirements, capital expenditure needs, debt obligations, pension funding requirements, cash flows, or financial position, or other similar changes; the effects of adverse weather; other risks referenced in this report (including in "Risk Factors" in Item 1A of Part II of this report) or from time to time in other of our filings with the SEC; and the effects of more general factors such as changes in interest rates, in tax rates, in accounting policies or practices, in operating, medical, pension or administrative costs, in general market, labor or economic conditions, or in legislation, regulation or public policy. These and other uncertainties related to our business and our recent acquisitions are described in greater detail in Item 1A of Part I of our Annual Report on Form 10-K for the year ended December 31, 20132014, as updated and supplemented by our subsequent SEC reports, including this report. You should be aware that new factors may emerge from time to time and it is not possible for us to identify all such factors nor can we predict the impact of each such factor on the business or the extent to which any one or more factors may cause actual results to differ from those reflected in any forward-looking statements. Given these uncertainties, we caution investors not to unduly rely on our forward-looking statements. We undertake no obligation to update or revise any forward-looking statements for any reason, whether as a result of new information, future events or developments, changed circumstances, or otherwise. Furthermore, any information about our intentions contained in any of our forward-looking statements reflects our intentions as of the date of this report, and is based upon, among other things, the existing regulatory and technological environment, industry and competitive conditions, and economic and market conditions, and our assumptions as of such date. We may change our intentions, strategies or plans (including our dividend or stock repurchase plans) at any time and without notice, based upon any changes in such factors, in our assumptions or otherwise.

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ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
See "Liquidity and Capital Resources—Market Risk" in Item 2 of Part I above for quantitative and qualitative disclosures about market risk.
ITEM 4. CONTROLS AND PROCEDURES
Conclusion Regarding the Effectiveness of Disclosure Controls and Procedures
The effectiveness of our or any system of disclosure controls and procedures is subject to certain limitations, including the exercise of judgment in designing, implementing and evaluating the controls and procedures, the assumptions used in identifying the likelihood of future events and the inability to eliminate misconduct completely. As a result, there can be no assurance that our disclosure controls and procedures will detect all errors or fraud. By their nature, our or any system of disclosure controls and procedures can provide only reasonable assurance regarding management's control objectives.
Our Chief Executive Officer, Glen F. Post, III, and our Chief Financial Officer, R. Stewart Ewing, Jr., have evaluated the design and operation of our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) of the Securities Exchange Act of 1934, or the "Exchange Act") at September 30, 2014.2015. Based on thatthe evaluation, Messrs. Post and Ewing concluded that our disclosure controls and procedures are designed, and are effective, to provide reasonable assurance that the information required to be disclosed by us in the reports that we file under the Exchange Act is timely recorded, processed, summarized and reported and to ensure that information required to be disclosed in the reports that we file or submit under the Exchange Act is accumulated and communicated to our management, including Messrs. Post and Ewing, in a manner that allows timely decisions regarding required disclosure.
There were no changes in our internal control over financial reporting during the third quarter of 20142015 that materially affected, or that we believe are reasonably likely to materially affect, our internal control over financial reporting.

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PART IIOTHER INFORMATION
ITEM 1. LEGAL PROCEEDINGS
The information contained in Note 8—Commitments and Contingencies included in Item 1 of Part I of this report is incorporated herein by reference.
ITEM 1A. RISK FACTORS
The following discussion of “risk factors” identifies the most significant risks or uncertainties that could (i) materially and adversely affect our business, financial condition, results of operations, liquidity or prospects or (ii) cause our actual results to differ materially from our anticipated results or other expectations. The following information should be read in conjunction with “Management’s Discussion and Analysis of Financial Condition and Results of Operations” and our consolidated financial statements and related notes included elsewhere in this report. Please note that the following discussion is not intended to comprehensively list all risks or uncertainties faced by us. Our operations or actual results could also be similarly impacted by additional risks and uncertainties that are not currently known to us, that we currently deem to be immaterial or that are not specific to us, such as general economic conditions.
Risks Affecting Our Business
Increasing competition, including product substitution, continuesWe may not be able to cause us to lose access lines, which has adversely affected and is expected to continue to adversely affect our operating results and financial condition.compete successfully against current or future competitors.
Various developments over the past several years have caused us to continue to lose access lines, and for each of our product and service offerings to experience increased competitive pressures impacting each of our business segments, and wepressures. We expect these trends will continue. In addition to competition from larger national telecommunications providers, we are facing increasing competition from a variety of other sources, including cable and satellite companies, wireless providers, technology companies, broadband providers, device providers, resellers, sales agents and facilities-based providers using their own networks as well as those leasing parts of our network.
Some of our current and potential competitors (i) offer products or services that are substitutes for our traditional voice services, including wireless voice and non-voice communication services, (ii) offer a more comprehensive range of communications products and services, (iii) offer products or services with features that we cannot readily match in some or all of our markets, including faster average broadband transmission speeds and greater content, (iv) have market presence, engineering and technical capabilities, and financial and other resources greater than ours, (iv) own(v) have larger operations than us, including larger or more diverse networks with greater transmission capacity or other advantages, (v)more or larger data centers, (vi) conduct operations or raise capital at a lower cost than us, (vi)(vii) are subject to less regulation, (vii)(viii) offer services nationally or internationally to a larger geographic area or larger base of customers, (viii) offer greater online content or (ix) have substantially stronger brand names. Consequently, these competitors may be better equipped to provide more attractive offerings, to charge lower prices for their products and services, to develop and expand their communications and network infrastructures more quickly, to adapt more swiftly to new or emerging technologies and changes in customer requirements, to devote greater resources to the marketing and sale of their products and services, or to provide more comprehensive customer service. In the past, several of our competitors and their operations have grown through acquisitions and aggressive product development. The continued growth of our competitors could further enhance their competitive positions.
Competition could adversely impact us in several ways, including (i) the loss of customers and market share, (ii) the possibility of customers reducing their usage of our services or shifting to less profitable services, (iii) reduced traffic on our networks, (iv) our need to expend substantial time or money on new capital improvement projects, (v) our need to lower prices or increase marketing expenses to remain competitive and (vi) our inability to diversify by successfully offering new products or services.
We are continually taking steps to respond to these competitive pressures, but these efforts may not be successful. Our operating results and financial condition would be adversely affected if these initiatives are unsuccessful or insufficient and if we otherwise are unable to sufficiently stem or offset our continuing access line losses and our legacy revenue declines without corresponding cost reductions.declines. If this occurred, our ability to servicepay our debt and pay other obligations and to re-invest in the business would also be adversely affected.

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Rapid technological changes could require substantial expenditure of financial and other resources in excess of contemplated levels, and any inability to respond to those changes could reduce our market share and adversely affect our operating results and financial condition.
The communications industry is experiencinghas been and continues to be impacted by significant technological changes, which in general are enhancing non-voice communications and enabling a broader array of companies to offer services competitive with ours. Many of those technological changes are (i) displacing or reducing demand for our traditional voice services, (ii) enabling the development of competitive products or services, or (iii) enabling our current customers to reduce or bypass use of our networks. Similarly,Rapid changes in technology are increasing the competitiveness of the cloud, hosting, collocation and other IT services industries. In addition, demand for our broadband services has been constrained by certain technologies permitting cable companies and other competitors to deliver faster average broadband transmission speeds than ours. Demand for our broadband services could be adversely affectedfurther reduced by advanced wireless data transmission technologies being deployed by wireless providers, including "long-term evolution"“long-term evolution” or "LTE"“LTE” technologies, especially if these wireless providers continue to increase the service’s broadband speed and by certain technologies permitting cable companies and other competitors to deliver faster broadband speeds than ours. Rapid changes in technology are also increasingdecrease its cost. To enhance the competitiveness of our broadband services, we may be required to expend additional capital to augment the information technologycapabilities of our copper-based services industry.or to install more fiber optic cable.
We may not be able to accurately predict technological trends or the success of newly-offered services. Further technological change could require us to (i) expend capital or other resources in excess of currently contemplated levels, or to(ii) forego the development or provision of products or services that others can provide more efficiently.efficiently, or (iii) make other changes to our operating plans, corporate strategies or capital allocation plans, any of which could be contrary to the expectations of our security holders or could adversely impact our operations. If we are not able to develop new products and services to keep pace with technological advances, or if those products and services are not widely accepted by customers, our ability to compete could be adversely affected and our market share could decline. Any inability to effectively respond to technological changes could also adversely affect our operating results and financial condition, as well as our ability to service debt and payfund other obligations.commitments or initiatives.
In addition to introducing new technologies and offerings, we may need, from time to time, to phase out outdated and unprofitable technologies and services. If we are unable to do so, on a cost-effective basis, we could experience reduced profits.
For additional information on the risks of increased expenditures, see “Risk Factors—Risks Affecting our Liquidity and Capital Resources—Our business requires us to incur substantial capital and operating expenses, which reduces our available free cash flow.”
Our legacy services and private line services continue to experience declining revenues, and our efforts to offset these declines may not be successful.
InPrimarily as a result of the competitive and technological changes discussed above, we have in recent years the telephone industry has experienced a decline in access lines, long distance revenues and network access revenues, which coupled with the other changes resulting from competitive, technological and regulatory developments, continue to place downward pressure on theour revenues we generategenerated from legacy services and our consolidated cash flows. We have also experienced a decline in our private line services from our legacywholesale customers due to our customers' optimization of their networks, industry consolidation and technological migration to higher-speed services. The loss of private line services has also placed downward pressures on strategic revenues and our consolidated cash flows.
We have taken a variety of steps to counter these declines, including:
an increased focus on selling a broader range of higher-growth strategic services, which are described in detail elsewhere in this report;
an increased focus on serving a broader range of business, governmental and wholesale customers;
greater use of service bundles; and
acquisitions to increase our scale and strengthen our product offerings, including new products and services provided by our hosting segment.operations and IT services.
However, somefor the reasons described elsewhere in this report, most of these strategic services generate lower profit margins than our traditionallegacy services, and some can be expected to experience slowing growth as increasing numbers of our existing or potential customers subscribe to these newer products. Moreover, we cannot assure you that the revenues generated from our new offerings will offset revenue losses associated from reduced sales of our legacy products. Similarly, we cannot assure you that our new service offerings will be as successful as anticipated, or that we will be able to continue to grow through acquisitions. In addition, our reliance on third parties to provide certain of these strategic services could constrain our flexibility, as described further below.

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Our ability to successfully introduce new product or service offerings on a timely and cost-effective basis could be constrained by a range of factors, including network limitations, limited capital, an inability to attract key personnel with the necessary skills, intellectual property constraints, testing delays, or an inability to act as quickly as smaller, more nimble start-up competitors. Similarly, our ability to grow through acquisitions could be limited by several factors, including our leverage, risk tolerances, and inability to identify attractively-priced target companies. For these reasons, we cannot assure you that our new product or service offerings will be as successful as anticipated, or that we will be able to continue to grow through acquisitions.
We could be harmed by security breaches, damages or other significant disruptions or failures of our networks, information technology infrastructure (including data centers) or related systems, or of those we operate for certain of our customers.
To be successful, we will need to continue providing our customers with high-capacity, reliable and secure networks and data centers. We face the risk, as does any company, of a security breach or significant disruption of our information technology infrastructure and related systems (including our billing systems). As a communications company that transmits large amounts of sensitive and proprietary information over communications networks, we face an added risk that a security breach or other significant disruption of our public networks or information technology infrastructure and related systems that we develop, install, operate and maintain for certain of our business and governmental customers could lead to material interruptions or curtailments of service. Moreover, in connection with processing and storing confidential customer data, we face a heightened risk that a security breach or disruption could result in unauthorized access to our customers’ proprietary or classified information on our public networks or internal systems or the systems that we operate and maintain for certain of our customers.
We make significant efforts to maintain the security and integrity of these types of information and systems and maintain contingency plans in the event of security breaches or other system disruptions. Nonetheless, we cannot assure you that our security efforts and measures will prevent unauthorized access to our systems, loss or destruction of data (including confidential customer information), account takeovers, unavailability of service, computer viruses, malware, distributed denial-of-service attacks, or other forms of cyber-attacks or similar events. These threats may derive from human error, hardware or software vulnerabilities, fraud, malice or sabotage on the part of employees, third parties or other nations, or could result from aging equipment or other accidental technological failure. These threats may also arise from failure or breaches of systems owned, operated or controlled by other unaffiliated operators to the extent we rely on such other operations to deliver services to our customers.
Similar to other large telecommunications companies, we are a target of cyber-attacks of varying degrees on a regular basis. Although some of these attacks have resulted in security breaches, to date none of these breaches have resulted in a material adverse effect on our operating results or financial condition. You should be aware, however, that defenses against cyber-attacks currently available to U.S. companies are unlikely to prevent intrusions by a highly-determined, highly-sophisticated hacker. Consequently, you should assume that we will be unable to implement security barriers or other preventative measures that repel all future cyber-attacks. Any such future security breaches or disruptions could materially adversely affect our business, especially in light of the growing frequency, scope and well-documented sophistication of cyber-attacks and intrusions.
Although we maintain insurance coverage that may, subject to policy terms and conditions (including self-insured deductibles, coverage restrictions and monetary coverage caps) cover certain aspects of our cyber risks, such insurance coverage may be unavailable or insufficient to cover our losses.
Additional risks to our network, infrastructure and related systems include:
power losses or physical damage, whether caused by fire, adverse weather conditions, terrorism or otherwise;
capacity or system configuration limitations, including those resulting from certain incompatibilities between our newer and older systems;
software or hardware obsolescence, defects or malfunctions;
programming, processing and other human error; and
other disruptions that are beyond our control.
Network disruptions, security breaches and other significant failures of the above-described systems could:
disrupt the proper functioning of these networks and systems and therefore our operations or those of certain of our customers;

49


result in the unauthorized access to, and destruction, loss, theft, misappropriation or release of proprietary, confidential, sensitive or otherwise valuable information of ours, our customers or our customers’ end users, including trade secrets, which others could use for competitive, disruptive, destructive or otherwise harmful purposes and outcomes;
require significant management attention or financial resources to remedy the damages that result or to change our systems, including expenses to repair systems, add new personnel or develop additional protective systems;
require us to notify customers, regulatory agencies or the public of data breaches;
require us to offer expensive incentives to retain existing customers or subject us to claims for contract breach, damages, credits, fines, penalties, termination or other remedies, particularly with respect to service standards set by state regulatory commissions; or
result in a loss of business, damage our reputation among our customers and the public generally, subject us to additional regulatory scrutiny or expose us to litigation and fines.
Likewise, our ability to expand and update our systems and information technology infrastructure in response to our growth and changing needs is important to the continued implementation of our new service offering initiatives. As discussed further under “Business—Network Architecture” in Item 1 of Part I of our Annual Report on Form 10-K for the year ended December 31, 2014, we are currently undertaking several complex, costly and time-consuming projects to simplify and modernize our network, which combines our legacy network and the networks of companies we have acquired in the past. Our failure to modernize and upgrade our technology infrastructure could have adverse consequences, which could include the delayed implementation of new service offerings, decreased competitiveness of existing service offerings, increased acquisition integration costs, service or billing interruptions, and the diversion of development resources.
Any or all of the foregoing developments could have a negative impact on our results of operations, financial condition and cash flows.
Negative publicity may adversely impact us.
Outages or other service failures of networks operated by us or other operators could cause substantial adverse publicity affecting us specifically or our industry generally. In either case, media coverage and public statements that insinuate improper actions by us or other operators, regardless of their factual accuracy or truthfulness, may result in negative publicity, litigation, governmental investigations or additional regulations. Addressing negative publicity and any resulting litigation or investigations may distract management, increase costs and divert resources. Negative publicity may have an adverse impact on our reputation and the morale of our employees, which could adversely affect our business, financial condition or results of operations.
Our future results will suffer if we do not effectively adjust to changes in our business, and will further suffer if we do not effectively manage our expanded operations.
The above-described changes in our industry have placed a higher premium on technological, engineering, product development, marketing and provisioning skills. Our recent acquisitions also significantly changed the composition of our markets and product mix. Our future success depends, in part, on our ability to retrain our staff to acquire or strengthen skills necessary to address these changes, and, where necessary, to attract and retain new personnel that possess these skills. Given the current competitive market for personnel with these skills, we cannot assure you that these recruitment efforts will be successful.

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Unfavorable general economic conditions could negatively impact our operating results and financial condition.
Unfavorable general economic conditions, including the unstable economy and credit market, could negatively affect our business. Worldwide economic growth has been sluggish since 2008, and many experts believe that a confluence of factors in Europe, Asia and developing countries may result in a prolonged period of economic stagnation, slow growth or economic uncertainty. While it is difficult to predict the ultimate impact of these general economic conditions, they could adversely affect demand for some of our products and services and could cause customers to shift to lower priced products and services or to delay or forego purchases of our products and services. These conditions impact, in particular, our ability to sell discretionary products or services to business customers that are under pressure to reduce costs or to governmental customers that have recently suffered substantial budget cuts with the prospect of additional future budget cuts. Any one or more of these circumstances could continue to depress our revenues. Also, our customers may encounter financial hardships or may not be able to obtain adequate access to credit, which could negatively impact their ability to make timely payments to us. In addition, as discussed further below, unstable economic and credit markets may preclude us from refinancing maturing debt at terms that are as favorable as those from which we previously benefited, at terms that are acceptable to us, or at all. For these reasons, among others, if current economic conditions persist or decline, our operating results, financial condition, and liquidity could be adversely affected.
We could be harmed by security breaches, damages or other significant disruptions or failures of our networks, information technology infrastructure or related systems, or of those we operate for certain of our customers.
To be successful, we will need to continue providing our customers with high-capacity, reliable and secure networks and data hosting centers. We face the risk, as does any company, of a security breach or significant disruption of our information technology infrastructure and related systems (including our billing systems). As a communications and information technology company, we face an added risk that a security breach or other significant disruption of our public networks or information technology infrastructure and related systems that we develop, install, operate and maintain for certain of our business and governmental customers could lead to material interruptions or curtailments of service. Moreover, due to the nature of our customers and services, we face a heightened risk that a security breach or disruption could result in unauthorized access to our customers’ proprietary or classified information on our public networks or internal systems or the systems that we operate and maintain for certain of our customers.
We make significant efforts to maintain the security and integrity of these types of information and systems and maintain contingency plans in the event of security breaches or other system disruptions. Nonetheless, we cannot assure you that our security efforts and measures will prevent unauthorized access to our systems, loss or destruction of data (including confidential customer information), account takeovers, unavailability of service, computer viruses, malware, distributed denial-of-service attacks, or other forms of cyber attacks or similar events. These threats may derive from human error, fraud, malice or sabotage on the part of employees, third parties or other nations, or could result from accidental technological failure. These threats may also arise from failure or breaches of systems owned, operated or controlled by other operators to the extent we rely on such other operations to deliver services to our customers. Similar to other large telecommunications companies, we are a target of cyber-attacks of varying degrees on a regular basis. Although some of these attacks have resulted in security breaches, to date none of these breaches have resulted in a material adverse effect on our operating results or financial condition. We cannot assure you, however, that future security breaches or disruptions would not be successful or damaging, especially in light of the growing frequency, scope and sophistication of cyber attacks and intrusions. We may be unable to anticipate all potential types of attacks or intrusions or to implement adequate security barriers or other preventative measures, and any resulting damages could be material.
Although we maintain insurance coverage that may, subject to policy terms and conditions (including self-insured deductibles, coverage restrictions and monetary coverage caps) cover certain aspects of our cyber risks, such insurance coverage may be unavailable or insufficient to cover our losses.
Additional risks to our network and infrastructure include:
power losses or physical damage, whether caused by fire, adverse weather conditions, terrorism or otherwise;
capacity or system configuration limitations;
software and hardware obsolescence, defects or malfunctions;
programming, processing and other human error; and
other disruptions that are beyond our control.

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Network disruptions, security breaches and other significant failures of the above-described systems could:
disrupt the proper functioning of these networks and systems and therefore our operations or those of certain of our customers;
result in the unauthorized access to, and destruction, loss, theft, misappropriation or release of proprietary, confidential, sensitive or otherwise valuable information of ours, our customers or our customers’ end users, including trade secrets, which others could use for competitive, disruptive, destructive or otherwise harmful purposes and outcomes;
require significant management attention or financial resources to remedy the damages that result or to change our systems, including expenses to repair systems, add new personnel, notify customers of breaches or develop additional protective systems;
require us to offer expensive incentives to retain existing customers or subject us to claims for contract breach, damages, credits, fines, penalties, termination or other remedies, particularly with respect to service standards set by state regulatory commissions; or
result in a loss of business, damage our reputation among our customers and the public generally, subject us to additional regulatory scrutiny or expose us to litigation.
Likewise, our ability to expand and update our information technology infrastructure in response to our growth and changing needs is important to the continued implementation of our new service offering initiatives. Our failure to expand or upgrade our technology infrastructure could have adverse consequences, which could include the delayed implementation of new service offerings, decreased competitiveness of existing service offerings, increased acquisition integration costs, service or billing interruptions, and the diversion of development resources.
Any or all of the foregoing developments could have a negative impact on our results of operations, financial condition and cash flows.
Increases in broadband usage may cause network capacity limitations, resulting in service disruptions, reduced capacity or slower transmission speeds for our customers.
Video streaming services and peer-to-peer file sharing applications use significantly more bandwidth than traditional Internet activity such as web browsing and email. As use of these newer services continues to grow, our high-speed Internet customers will likely use much more bandwidth than in the past. If this occurs, we could be required to make significant capital expenditures to increase network capacity in order to avoid service disruptions, service degradation or slower transmission speeds for our customers. Alternatively, we could choose to implement network management practices to reduce the network capacity available to bandwidth-intensive activities during certain times in market areas experiencing congestion, which could negatively affect our ability to retain and attract customers in affected markets. While we believe demand for these services may drive high-speed Internet customers to pay for faster broadband speeds, wecompetitive or regulatory constraints may not be able to recoverpreclude us from recovering the costs of the necessary network investments. This could result in an adverse impact to our operating margins, results of operations, financial condition and financial condition.cash flows.

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We may need to defend ourselves against claims that we infringe upon others’have been accused of infringing the intellectual property rights of others and will likely face similar accusations in the future, which could subject us to costly and time-consuming litigation or we may needrequire us to seek third-party licenses to expand our product offerings.licenses.
From time to time, we receive notices from third parties or are named in lawsuits filed by third parties claiming we have infringed or are infringing upon their intellectual property rights. We are currently responding to several of these notices and claims. Like other communications companies, we have received an increasing number of these notices and claims in the past several years, and expect this industry-wide trend will continue. Responding to these claims may require us to expend significant time and money defending our use of the applicable technology, and divert management’s time and resources away from other business. In certain instances, we may be required to enter into licensing agreements requiring royalty payments or, in the case of litigation, to pay damages. If we are required to take one or more of these actions, our profit margins may decline. In addition, in responding to these claims, we may be required to stop selling or redesign one or more of our products or services, which could significantly and adversely affect our business practices, results of operations, and financial condition.
Similarly, from time to time, we may need to obtain the right to use certain patents or other intellectual property from third parties to be able to offer new products and services. If we cannot license or otherwise obtain rights to use any required technology from a third party on reasonable terms, our ability to offer new products and services may be prohibited, restricted, made more costly or delayed.

We may not be successful in protecting and enforcing our intellectual property rights.
48We rely on various patent, copyright, trademark, service mark, trade secret and other similar laws, as well as confidentiality procedures and contractual restrictions, to establish and protect our proprietary rights. The steps we have taken, however, may not prevent unauthorized use or the reverse engineering of our technology. Others may independently develop technologies that are substantially equivalent, superior to, or otherwise competitive to the technologies we employ in our services or that infringe on our intellectual property. We may be unable to prevent competitors from acquiring proprietary rights that are similar to, infringe upon, or diminish the value of our proprietary rights. Enforcement of our intellectual property rights may also depend on initiating legal actions against parties who infringe or misappropriate our proprietary information, but these actions may not be successful, even when our rights have been infringed. If we are unsuccessful in protecting or enforcing our intellectual property rights, our business, competitive position, results of operations and financial condition could be adversely affected.


Our operations, financial performance and liquidity are materially reliant on various third parties.
Reliance on other communications providers. We rely on reseller and sales agency arrangements with other communications companies to provide some of the services that we sell to our customers, including video services and wireless products and services. If we fail to extend or renegotiate these arrangements as they expire from time to time or if these other companies fail to fulfill their contractual obligations to us or our customers, we may have difficulty finding alternative arrangements and our customers may experience disruptions to their services. In addition, as a reseller or sales agent, we do not control the availability, retail price, design, function, quality, reliability, customer service or branding of these products and services, nor do we directly control all of the marketing and promotion of these products and services. To the extent that these other companies make decisions that negatively impact our ability to market and sell their products and services, our business plans and goals and our reputation could be negatively impacted. If these reseller and sales agency arrangements are unsuccessful due to one or more of these risks, our business and operating results may be adversely affected.
To offer voice or data services in certain of our markets, we must either lease network capacity from, or interconnect our network with the infrastructure of, other communications companies who typically compete against us in those markets. Similar to the risks summarized in the prior paragraph, ourOur reliance on these lease or interconnection arrangements limits our control over the quality of our services and exposes us to the risk that our ability to market our services could be adversely impacted by changes in the plans or properties of the carriers upon which we are reliant. In addition, we are exposed to the risk that the other carriercarriers may be unwilling to continue or renew these arrangements in the future on terms favorable to us, or at all.
Conversely, certain of our operations carry a significant amount of voice or data traffic for other communications providers. Their reliance on our services exposes us to the risk that they may transfer all or a portion of this traffic from our network to networks built, owned or leased by them, thereby reducing our revenues. For additional information, see "Management's“Management’s Discussion and Analysis of Financial Condition and Results of Operations—Segment Results—Wholesale"Operations” included in Item 2 of Part I of this report.
We also rely on reseller and sales agency arrangements with other communications companies to provide some of the services that we sell to our customers, including video services and wireless products and services. As a reseller or sales agent, we do not control the availability, retail price, design, function, quality, reliability, customer service or branding of these products and services, nor do we directly control all of the marketing and promotion of these products and services. Similar to the risks described above regarding our reliance upon other carriers, we could be adversely affected if these communication companies fail to maintain competitive products or services, or fail to continue to make them available to us on attractive terms, or at all.

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Our operations and financial performance could be adversely affected if our relationships with any of these other communications companies are disrupted or terminated for any other reason, including if such other companies:
gobecome bankrupt or experience substantial financial difficulties;
suffer work stoppages or other labor strife;
challenge our right to receive payments or services under applicable regulations or the terms of our existing contract arrangements; or
are otherwise unable or unwilling to make payments or provide services to us.
Reliance on other key suppliers vendors and landlords.vendors. We depend on a limited number of suppliers and vendors for equipment and services relating to our network infrastructure. Our local exchange carrier networks consist of central office and remote sites, all with advanced digital switches. If any of these suppliers experience interruptions or other problems delivering or servicing these network components on a timely basis, our operations could suffer significantly. To the extent that proprietary technology of a supplier is an integral component of our network, we may have limited flexibility to purchase key network components from alternative suppliers and may be adversely affected if third parties assert patent infringement claims against our suppliers or us. Similarly, our data center operations are materially reliant on leasing significant amounts of space from landlords and substantial amounts of power from utility companies, and being able to renew these arrangements from time to time on favorable terms. In addition, weWe also rely on a limited number of (i) software vendors to support our business management systems.systems, (ii) content suppliers to provide programming to our video operations, and (iii) consultants to assist us in connection with our network consolidation initiatives. In the event it becomes necessary to seek alternative suppliers and vendors, we may be unable to obtain satisfactory replacement supplies, services, space, utilities or utilitiesprogramming on economically attractive terms, on a timely basis, or at all, which could increase costs or cause disruptions in our services.
Reliance on utility providers and landlords. We operate a substantial number of data center facilities, which are susceptible to electrical power shortages or outages. Our energy costs can fluctuate significantly or increase for a variety of reasons, including changes in legislation and regulation. Several pending proposals designed to reduce greenhouse emissions could substantially increase our energy costs, which we may not be able to pass on to our customers. Due to the increasing sophistication of equipment and our products, our demand or our customers’ demand for power may exceed the power capacity in older data centers, which may limit our ability to fully utilize these data centers.
We lease most of our data centers. Although the majority of these leases provide us with the opportunity to renew the lease, many of these renewal options provide that rent for the renewal period will be equal to the fair market rental rate at the time of renewal. If the fair market rental rates are significantly higher than our current rental rates, we may be unable to offset these costs by charging more for our services, which could have a negative impact on our financial results. We cannot assure you that our data centers in the future will have access to sufficient space or power on attractive terms or at all.
Reliance on governmental payments. We receive a material amount of revenue or government subsidies under various government programs, which are further described under the heading “Risk Factors—Risks Relating to Legal and Regulatory Matters." We also provide products or our service contracts withservices to various federal, state and local agencies. Governmental agencies frequently reserve the right to terminate their contracts for convenience, or to suspend or debar companies from receiving future subsidies or contracts under certain circumstances. If our governmental contracts are terminated for any reason, or if we are suspended or debarred from governmental programs or contracts, our results of operations and financial condition could be materially adversely affected.
Reliance on financial institutions. We rely on 18a number of financial institutions to provide us with short-term liquidity under our credit facility. If one or more of these lenders default on their funding commitments, our access to revolving credit could be adversely affected.


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Rising costs, changes in consumer behaviors and other industry changes may adversely impact our video business
The costs of purchasing video programming hashave risen significantly in recent years and continuescontinue to rise. Moreover, an increasing number of consumers are receiving access to video content through video streaming or other services pursuant to new technologies in lieu of purchasingfor a nominal or no fee, which will likely reduce demand for more traditional video products, such as the satellite TV services that we resell and our Prism TV services.

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New technologies are also affecting consumer behavior in ways that are changing how content is viewed and delivered as consumers seek more control over when, where and how they consume content, which may have a negative impact on our satellite TV services and our Prism TV services. Increased access to various media through wireless devices has the potential to reduce the viewing of our content through traditional distribution outlets, which could adversely affect the demand for our video services. These new technologies have increased the number of entertainment choices available to consumers and intensified the challenges posed by audience fragmentation. Some of these newer technologies also give consumers greater flexibility to watch programming on a time-delayed or on-demand basis. These changes, coupled with changing consumer preferences and other related developments, could reduce the profitability or demand for our video products and services.
Consolidation among other participants in the communications industry may allow our competitors to compete more effectively against us, which could adversely affect our operating results and financial condition.
The telecommunications, video and cable industries have recently experienced, and continue to experience, substantial consolidation, and some of our competitors have combined with other communications providers, resulting in larger competitors that have greater financial and business resources and broader service offerings. Further consolidation could increase competitive pressures, and could adversely affect our operating results and financial condition, as well as our ability to service debt and pay other obligations.
If we fail to extend or renegotiate our collective bargaining agreements with our labor unions as they expire from time to time, or if our unionized employees were to engage in a strike or other work stoppage, our business and operating results could be materially harmed.
As of September 30, 2014,2015, approximately 38%37% of our employees arewere members of various bargaining units represented by the Communications Workers of America or the International Brotherhood of Electrical Workers. From time to time, our labor agreements with unions expire and we typically negotiate the terms of new bargaining agreements. We may be unable to reach new agreements, and union employees may engage in strikes, work slowdowns or other labor actions, which could materially disrupt our ability to provide services and result in increased cost to us. In addition, new labor agreements may impose significant new costs on us, which could impair our financial condition or results of operations in the future. To the extent they contain benefit provisions, these agreements may also limit our flexibility to change benefits in response to industry or competitive changes. In particular, the post-employment benefits provided under these agreements could cause us to incur costs not faced by many of our competitors, which could ultimately hinder our competitive position.
We have a significant amount of goodwill and other intangible assets on our balance sheet. If our goodwill or other intangible assets become impaired, we may be required to record a significant charge to earnings and reduce our stockholders’ equity.
As of September 30, 2014, approximately 54% of our total consolidated assets reflected on the consolidated balance sheet included in this report consist of goodwill or other intangible assets. Under generally accepted accounting principles, most of these intangible assets must be tested for impairment on an annual basis or more frequently whenever events or circumstances indicate that their carrying value may not be recoverable. From time to time (most recently for the third quarter of 2013), we or our predecessors have recorded large non-cash charges to earnings in connection with required reductions of the value of our intangible assets. If our intangible assets are determined to be impaired in the future, we may be required to record additional significant, non-cash charges to earnings during the period in which the impairment is determined.
We cannot assure you that we will be able to continue paying dividends at the current rate.
Decisions on whether, when and in which amounts to make any future dividend distributions will remain at all times entirely at the discretion of our Board of Directors, which reserves the right to change or terminate our dividend practices at any time and for any reason. Based on current circumstances, we plan to continue our current dividend practices. However, you should be aware that these practices are reviewed periodically and are subject to change for reasons that may include any of the following factors:
we may not have enough cash to pay such dividends due to changes in our cash requirements, capital spending plans, stock repurchase plans, cash flows or financial position;
the effects of regulatory reform, including any changes to intercarrier compensation, Universal Service Fund or special access rules;
our desire to maintain or improve the credit ratings on our debt;
the amount of dividends that we may distribute to our shareholders is subject to restrictions under Louisiana law and is limited by restricted payment and leverage covenants in our credit facilities and, potentially, the terms of any future indebtedness that we may incur; and

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the amount of dividends that our subsidiaries may distribute to us is subject to restrictions imposed by state law, restrictions that have been or may be imposed by state regulators in connection with obtaining necessary approvals for our acquisitions, and restrictions imposed by the terms of credit facilities applicable to certain subsidiaries and, potentially, the terms of any future indebtedness that these subsidiaries may incur.
Our Board of Directors is free to modify or terminate our dividend practices at any time and for any reason. Our common shareholders should be aware that they have no contractual or other legal right to dividends.
Our current dividend practices could limit our ability to deploy cash for other beneficial purposes.
The current practice of our Board of Directors to pay common share dividends reflects a current intention to distribute to our shareholders a substantial portion of our cash flow. As a result, we may not retain a sufficient amount of cash to apply to other transactions that could be beneficial to our shareholders or debtholders, including stock buybacks, debt prepayments or capital expenditures that strengthen our business. In addition, our ability to pursue any material expansion of our business through acquisitions or increased capital spending will depend more than it otherwise would on our ability to obtain third party financing. We cannot assure you that such financing will be available to us at terms that are as favorable as those from which we previously benefited, at terms that are acceptable to us, or at all.
Portions of our property, plant and equipment are located on property owned by third parties.
Over the past few years, certain utilities, cooperatives and municipalities in certain of the states in which we operate have requested significant rate increases for attaching our plant to their facilities. To the extent that these entities are successful in increasing the amount we pay for these attachments, our future operating costs will increase.
In addition, we rely on rights-of-way, colocation agreements and other authorizations granted by governmental bodies and other third parties to locate our cable, conduit and other network equipment on or under their respective properties. IfOur operations could be adversely affected if any of these authorizations terminate or lapse, our operations could be adversely affected.or if the landowner requests price increases.
Our business customers may seek to shift risk to us.
We depend on key members offurnish to and receive from our senior management team.
Our success depends largely on the skills, experience and performance of a limited number of senior officers. Competition for senior management in our industry is intense and we may have difficulty retaining our current senior officers or attracting new ones in the event of terminations or resignations. For a discussion of similar retention concernsbusiness customers indemnities relating to our recent acquisitions, please see the risks described below under the heading “Risk Factors—Risks Relating to our Recent Acquisitions.”
As a holding company, we rely on payments from our operating companies to meet our obligations.
As a holding company, substantially all of our income and operating cash flow is dependent upon the earnings of our subsidiaries and their distribution of those earnings to us in the form of dividends, loansdamages caused or other payments. As a result, we rely upon our subsidiaries to generate the funds necessary to meet our obligations, including the payment of amounts owed under our long-term debt. Our subsidiaries are separate and distinct legal entities and have no obligation to pay any amounts owedsustained by us or, subject to limited exceptions for tax-sharing or cash management purposes, to make any funds available to us to repay our obligations, whether by dividends, loans or other payments. State law applicable to each of our subsidiaries restricts the amount of dividends that they may pay. Restrictions that have been or may be imposed by state regulators (either in connection with obtaining necessary approvals for our acquisitions or in connection with our regulated operations), and restrictions imposed by credit agreements applicable to certain of our subsidiaries may limit the amount of funds that our subsidiaries are permittedoperations. Our customers’ changing views on risk allocation could cause us to transferaccept greater risk to us, including the amount of dividends that may be paid to us. Moreover, our rights to receive assets of any subsidiary upon its liquidationwin new business or reorganization will be effectively subordinated to the claims of creditors of that subsidiary, including trade creditors. See “Management’s Discussion and Analysis of Financial Condition and Results of Operations—Liquidity and Capital Resources” included elsewhere in this report for further discussion of these matters.

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Risks Relating to our Recent Acquisitions
We may be unable to integrate successfully our recently-acquired operations and realize the anticipated benefits of our recent acquisitions.
We acquired Embarq, Qwest and Savvis during a roughly 24-month period between mid-2009 to mid-2011. These acquisitions involved the combination of companies which previously operated as independent public companies. We have devoted, and will continue to devote, significant management attention and resources to integrating the business practices and operations of CenturyLink and the acquired companies. We may encounter difficulties in the integration process, including the following:
the inability to successfully combine our businesses in a manner that permits the combined company to achieve the cost savings and operating synergies anticipated to result from the acquisitions, either due to technological challenges, personnel shortages, strikes or otherwise, any of which wouldcould result in the anticipated benefits of the acquisitions not being realized partly or wholly in the time frame anticipated or at all;
delays or limitations in connection with offering new products or providing current ones arising out of the multiplicity of different legacy systems, networks and processes used by each of the companies;
the complexities associated with managing the combined businesses out of several different locations and integrating personnel from multiple companies, while at the same time attempting to provide consistent, high-quality products and services under a unified culture;
the difficulties of producing combined financial information using dispersed personnel with different past practices, including the attendant risk of errors;
the complexities of combining companies with different histories, regulatory restrictions, cost structures, products, sales forces, markets, marketing strategies, and customer bases;
the failure to retain key employees, some of whom could be critical to integrating, operating or expanding the companies;
potential unknown liabilities and unforeseen increased expenses or regulatory conditions associated with the acquisitions; and
performance shortfalls at one or all of the companies as a result of the diversion of management’s attention caused by integrating the companies’ operations.
In the last couple of years we have purchased several other businesses to augment our hosting segment. Integrating these newly-acquired businesses into our hosting operations will give rise to similar challenges and risks.
As discussed further under “Business—Network Architecture” in Item 1 of Part I of our Annual Report on Form 10-K for the year ended December 31, 2013,us losing business if we are currently undertaking several complex, costlynot prepared to take such risks. To the extent that we accept such additional risk, and time-consuming projectsseek to simplify and modernizeinsure against it, our network, which is an amalgam of our legacy network and the networks of companies we have acquired in the past.insurance premiums could rise.
For all these reasons, you should be aware that our remaining efforts to integrate these companies and businesses could distract our management, disrupt our ongoing business or create inconsistencies in our products, services, standards, controls, procedures and policies, any of which could adversely affect our ability to maintain relationships with customers, vendors and employees or to achieve the anticipated benefits of our recent acquisitions, or could otherwise adversely affect our business and financial results.
We may be unable to successfully adjust to the substantial change in our markets and operations caused by our recent acquisitions.
Prior to our acquisition of Embarq, we provided principally voice and internet services to consumers in predominantly rural areas and small to mid-sized cities in 25 states. As a result of our recent acquisitions, we now provide a diversified array of communications services to residential, business, governmental and wholesale customers in a wide range of markets throughout the United States and internationally. While we believe we have adequately adjusted our strategies, management, operating models and organizational structures to address these changes, we cannot assure you that further adjustments will not be required in the future.

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Our acquisitions of Qwest and Savvis have increased our exposure to the risks of operating internationally.
Prior to 2011, substantially all of our operations were historically conducted within the continental United States. Our acquisitions of Qwest and Savvis in 2011 increased the importance of international operations expose us to our future operations, growthvarious regulatory, currency, tax, legal and prospects.other risks.
Our foreign operations are subject to varying degrees of regulation in each of the foreign jurisdictions in which we provide services. Local laws and regulations, and their interpretation and enforcement, differ significantly among those jurisdictions, and can change significantly over time. Regulations that require the awarding of contracts to local contractors or the employment of local citizens could potentially adversely affect our operations in these jurisdictions. Future regulatory, judicial and legislative changes or interpretations may have a material adverse effect on our ability to deliver services within various foreign jurisdictions.
Many of these foreign laws and regulations relating to communications services are more restrictive than U.S. laws and regulations, particularly those relating to content distributed over the Internet. For example, the European Union has enacted a data retention system that, once implemented by individual member states, will involve requirements to retain certain Internet protocol, or IP, data that could have an impact on our operations in Europe. Moreover, national regulatory frameworks that are consistent with the policies and requirements of the World Trade Organization have only recently been, or are still being, enacted in many countries. Accordingly, many countries are still in the early stages of providing for and adapting to a liberalized telecommunications market. As a result, in these markets we may encounter more protracted and difficult procedures to obtain licenses necessary to provide the full set of products we seek to offer.
In addition to these international regulatory risks, some of the other risks inherent in conducting business internationally include:
tax, licensing, currency, political or other business restrictions or requirements;

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import and export restrictions;restrictions, including the risk of fines or penalties assessed for violations;
longer payment cycles and problems collecting accounts receivable;
additional U.S. and other regulation of non-domestic operations, including regulation under the Foreign Corrupt Practices Act, or FCPA, as well as other anti-corruption laws;
economic, social and political instability, with the attendant risks of terrorism, kidnapping, extortion, civic unrest and potential seizure or nationalization of assets;
fluctuations in currency restrictions and exchange rates;rate fluctuations;
the ability to secure and maintain the necessary physical and telecommunications infrastructure;
the inability in certain jurisdictions to enforce contract rights either due to underdeveloped legal systems or government actions that result in a deprivation of contract rights;
the inability in certain jurisdictions to adequately protect intellectual property rights;
laws, policies or practices that restrict with whom we can contract or otherwise limit the scope of operations that can legally or practicably be conducted within any particular country;
potential submission of disputes to the jurisdiction of a foreign court or arbitration panel;
limitations in the availability, amount or terms of insurance coverage;
the imposition of unanticipated or increased taxes, increased communications or privacy regulations or other forms of public or governmental regulation that increase our operating expenses; and
challenges in staffing and managing foreign operations.
Any one or moreMany of these factorsrisks are beyond our control, and we cannot predict the nature or the likelihood of the occurrence or corresponding effect of any such events, each of which could adversely affecthave an adverse effect on our internationalfinancial condition and results of operations.
Moreover, in order to effectively compete in certain foreign jurisdictions, it is frequently necessary or required to establish joint ventures, strategic alliances or marketing arrangements with local operators, partners or agents. In certain instances, these local operators, partners or agents may have interests that are not always aligned with ours. Reliance on local operators, partners or agents could expose us to the risk of being unable to control the scope or quality of our overseas services or products, or being held liable under the FCPA or other anti-corruption laws for actions taken by our strategic or local partners or agents even though these partners or agents may not themselves be subject to the FCPA or other applicable anti-corruption laws. Any determination that we have violated the FCPA or other anti-corruption laws could have a material adverse effect on our business, results of operations, reputation or prospects.
We expectdepend on key members of our senior management team.
Our success depends largely on the skills, experience and performance of a limited number of senior officers. Competition for senior management in our industry is intense and we may have difficulty retaining our current senior officers or attracting new ones in the event of terminations or resignations. For a discussion of similar retention concerns relating to incurour recent acquisitions, please see the risks described below under the heading “Risk Factors—Risks Relating to our Recent Acquisitions.”
We may be unable to integrate successfully our recently-acquired operations and realize the anticipated benefits of our recent acquisitions.
Historically, much of our growth has been attributable to acquisitions, including our purchases over the last couple of years of several businesses primarily to augment our hosting services. These acquisitions involved the combination of companies which previously operated as independent companies. We have devoted, and will continue to devote, significant expenses relatedmanagement attention and resources to integrating the completionbusiness practices and operations of CenturyLink and the acquired companies. We may encounter difficulties in the integration process, including the following
the inability to successfully combine our businesses in the manner contemplated, either due to technological or staffing challenges or otherwise, any of which could increase our acquisition integration costs or result in the anticipated benefits of the integrationacquisitions not being realized partly or wholly in the time frame anticipated or at all;

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the inability to successfully integrate the separate product development and service delivery processes of Qwest.
We have incurred, and expect to continue to incur, significant expenseseach of the companies, including delays or limitations in connection with offering existing or new products or services arising out of the integrationmultiplicity of Qwest’s business, operations,different legacy systems, networks and processes used by each of the companies;
the complexities associated with managing the combined businesses out of several different locations and integrating personnel from multiple companies, while at the same time attempting to provide consistent, high-quality products and services under a unified culture;
the difficulties of producing combined financial information concerning a larger, more complex organization using dispersed personnel with different past practices and disparate billing systems, technologies, policiesincluding the attendant risk of errors;
the complexities of combining companies with different histories, regulatory restrictions, cost structures, products, sales forces, markets, marketing strategies, and procedurescustomer bases;
the failure to retain key employees, some of whom could be critical to integrating, operating or expanding the companies;
potential unknown liabilities and unforeseen increased expenses or regulatory conditions associated with our own. We have integratedthe acquisitions; and
performance shortfalls at one or all of the companies as a numberresult of our systems, and we continue to work towards completing the planned integrationdiversion of management’s attention caused by integrating the companies’ operations.
For all these reasons, you should be aware that our remaining systems. Until this integration is completed, we cannot accurately predict the total amountefforts to integrate these companies and businesses could distract our management, disrupt our ongoing business or the timingcreate inconsistencies in our products, services, standards, controls, procedures and policies, any of our integration expenses.

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Our acquisitions have increased our exposure to the risks of fluctuations in energy costs, power outages and availability of electrical resources.
Through the acquisitions of Qwest and Savvis, we have added a significant number of data center facilities, which are susceptible to regional costs and supply of power and electrical power outages. In addition, our energy costs can fluctuate significantly or increase for a variety of reasons, including changes in legislation and regulation. Several pending proposals designed to reduce greenhouse emissions could substantially increase our energy costs. As energy costs increase, we may not always be able to pass on the increased costs of energy to our customers, which could harm our business. Our customers’ demand for power may also exceed the power capacity in older data centers, which may limit our ability to fully utilize these data centers. Moreover, the increasing power demands of today’s servers may cause our demand for power in certain of our data centers to exceed the supply available from third parties. Any one or more of these developments could adversely affect our ability to maintain relationships with customers, vendors and employees or to achieve the anticipated benefits of our customersrecent acquisitions, or could otherwise adversely affect our business and hinder our ability to run our data centers, which could harm our business.
Our inability to renew data center leases, on favorable terms or at all, could have a negative impact on our financial results.
A significant majority of the data centers we acquired in the Qwest and Savvis acquisitions are leased and have lease terms that expire between 2014 and 2031. The majority of these leases provide us with the opportunity to renew the lease at our option for periods generally ranging from five to ten years. Many of these renewal options, however, provide that rent for the renewal period will be equal to the fair market rental rate at the time of renewal. If the fair market rental rates are significantly higher than our current rental rates, we may be unable to offset these costs by charging more for our services, which could have a negative impact on our financial results. Also, it is possible that a landlord may insist on other financially unfavorable renewal terms or, where no further option to renew exists, elect not to renew altogether.
Any additional future acquisitions by us would subject us to additional business, operating and financial risks, the impact of which cannot presently be evaluated, and could adversely impact our capital structure or financial position.
From time to time in the future we may pursue other acquisition opportunities.or expansion opportunities in an effort to implement our business strategies. These transactions could involve acquisitions of entire businesses or investments in start-up or established companies, and could take several forms, including mergers, joint ventures, investments in new lines of business, or the purchase of equity interests or assets. These types of transactions may present significant risks and uncertainties, including distraction of management from current operations, insufficient revenue acquired to offset liabilities assumed, unexpected expenses, inadequate return of capital, regulatory or compliance issues, potential infringements, potential violations of covenants in our debt instruments and other unidentified issues not discovered in due diligence. To the extent we acquire a business that is highly leveragedfinancially unstable or is otherwise subject to a high level of risk, we may be affected by the currently unascertainable risks of that business. Accordingly, there is no current basis for you to evaluate the possible merits or risks of the particular business or assets that we may acquire. Moreover, we cannot guarantee that any such transaction will ultimately result in the realization of the benefits of the transaction originally anticipated by us or that any such transaction will not have a material adverse impact on our financial condition or results of operations. In addition, the financing of any future acquisition completed by us could adversely impact our capital structure or financial position, as any such financing would likely include the issuance of additional securities or the borrowing of additional funds. Except as required by law or applicable securities exchange listing standards, we do not expect to ask our shareholders to vote on any proposed acquisition. Moreover, we generally do not announce our acquisitions until we have entered into a preliminary or definitive agreement.

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Unfavorable general economic conditions could negatively impact our operating results and financial condition.
Unfavorable general economic conditions, including unstable economic and credit markets, could negatively affect our business. Worldwide economic growth has been sluggish since 2008, and many experts believe that a confluence of global factors may result in a prolonged period of economic stagnation, slow growth or economic uncertainty. While it is difficult to predict the ultimate impact of these general economic conditions, they could adversely affect demand for some of our products and services and could cause customers to shift to lower priced products and services or to delay or forego purchases of our products and services. These conditions impact, in particular, our ability to sell discretionary products or services to business customers that are under pressure to reduce costs or to governmental customers that have recently suffered substantial budget cuts with the prospect of additional future budget cuts. Any one or more of these circumstances could continue to depress our revenues. Also, our customers may encounter financial hardships or may not be able to obtain adequate access to credit, which could negatively impact their ability to make timely payments to us. In addition, as discussed further below, unstable economic and credit markets may preclude us from refinancing maturing debt at terms that are as favorable as those from which we previously benefited, at terms that are acceptable to us, or at all. For these reasons, among others, if current economic conditions persist or decline, our operating results, financial condition, and liquidity could be adversely affected.
For additional information about our business and operations, see Item 1 of Part I of our Annual Report on Form 10-K for the year ended December 31, 2014.
Risks Relating to Legal and Regulatory Matters
Any adverse outcome in any of our pending key legal proceedings could have a material adverse impact on our financial condition and operating results, on the trading price of our securities and on our ability to access the capital markets.
As described in Note 8—Commitments and Contingencies to our consolidated financial statements included in Item 1 of Part I of this report, the KPNQwest lawsuit brought against us by Cargill Financial Markets, Plc and Citibank, N.A. presents significant risk to us. The plaintiffs seek hundreds of millions of dollars in damages. We continue to vigorously defend ourselves in that lawsuit.
We are currently unable to provide an estimate as to the timing of the resolution of this matter. We can give no assurance as to the impacts on our financial results or financial condition that may ultimately result from the Cargill/Citibank lawsuit. The ultimate outcome remains uncertain, and a substantial settlement or judgment in this matter could have a significant impact on us. The magnitude of such a settlement or judgment could materially and adversely affect our financial condition and ability to meet our debt obligations, potentially impacting our credit ratings, our ability to access capital markets and our compliance with debt covenants. In addition, the magnitude of a settlement or judgment may cause us to draw down significantly on our cash balances, which might force us to obtain additional financing or explore other methods to generate cash. Such methods could include issuing additional debt securities or selling assets.
There are other material proceedings pending against us, as described in the above-referenced Note 8. Depending on their outcome, any of these matters could have a material adverse effect on our financial position or operating results. We can give you no assurances as to the impact of these matters on our operating results or financial condition.

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We operate in a highly regulated industry and are therefore exposed to restrictions on our operations and a variety of claims relating to such regulation.
General. We are subject to significant regulation by, among others, (i) the Federal Communications Commission (“FCC”), which regulates interstate communications, (ii) state utility commissions, which regulate intrastate communications, and (iii) various foreign governments and international bodies, which regulate our international operations. Generally, we must obtain and maintain certificates of authority or licenses from these bodies in most territories where we offer regulated services. We cannot assure you that we will be successful in obtaining or retaining all licenses necessary to carry out our business plan, and, even if we are, the prescribed service standards and conditions imposed on us in connection with obtaining or acquiring control of these licenses may impose on us substantial costs and limitations. We are also subject to numerous requirements and interpretations under various international, federal, state and local laws, rules and regulations, which are often quite detailed and occasionally in conflict with each other. Accordingly, we cannot ensure that we are always considered to be in compliance with all these requirements at any single point in time. The agencies responsible for the enforcement of these laws, rules and regulations may initiate inquiries or actions based on customer complaints or on their own initiative. Even if we are ultimately found to have complied with applicable regulations, such actions or inquiries could create adverse publicity that negatively impacts our business.
Regulation of the telecommunications industry continues to change rapidly, and the regulatory environment varies substantially from jurisdiction to jurisdiction. Notwithstanding a recent movement towards alternative regulation, a substantial portion of our local voice services revenue remains subject to FCC and state utility commission pricing regulation, which periodically exposes us to pricing or earnings disputes and could expose us to unanticipated price declines. Interexchange carriers have filed complaints in various forums requesting reductions in our access rates. In addition, several long distance providers are disputing or refusing to pay amounts owed to us for carrying Voice over Internet Protocol (“VoIP”) traffic, or traffic they claim to be VoIP traffic. Similarly, some carriers are refusing to pay access charges for certain calls between mobile and wireline devices routed through an interexchange carrier. There can be no assurance that future regulatory, judicial or legislative activities will not have a material adverse effect on our operations, or that regulators or third parties will not raise material issues with regard to our compliance or noncompliance with applicable regulations.
Risks associated with recent changes in federal regulation. OnIn October 27, 2011, the FCC adopted the Connect America and Intercarrier Compensation Reform order (“CAFthe 2011 order”) intended to reform the existing regulatory regime to recognize ongoing shifts tofocus support on networks capable of providing new technologies, including VoIP and graduallyother high-speed Internet services, and re-direct federal universal service funding to foster nationwide broadband coverage.infrastructure. This initial ruling provides for a multi-year transition over the next decade as intercarrier compensation charges are reduced, federal universal service funding is explicitly targeted to broadband deployment, and subscriber line charges paid by end-user customers are gradually increased. We expect theseThese changes willhave substantially increaseincreased the pace of reductions in the amount of switched access revenues we receive infrom our wholesale business. Although we anticipate that the FCC’s CAF rules will materially increase the federal support funding available to us, we also expect that to the extent we choose to accept these funds, we will incur significant incremental costs to provide the requisite broadband services. We expect that we will be granted 120 days from the effective date of the FCC’s upcoming release of implementation rules (which we anticipate will be issued in late 2014 or early 2015) to declare whether we will accept or reject the specified CAF support, on a state-by-state basis. To the extent that we choose not to accept CAF funds in any state,customers. Moreover, we expect that those fundsour participation in the FCC's CAF Phase 2 Support program will be awarded at auction,significantly impact our financial results and thatcapital expenditures in the coming years. For more information, see "Business Regulation" in Item 1 of Part I of our federal universal service supportAnnual Report on Form 10-K for that state will bethe year ended or significantly reduced.December 31, 2014 and "Management's Discussion and Analysis of Financial Condition and Results of Operations" in Item 2 of Part I of this report.

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Several judicial challenges to the CAF2011 order are pending and additional future challenges are possible, any of which could alter or delay the FCC’s proposed changes. In addition, based on the outcome of the FCC proceedings, various state commissions may consider changes to their universal service funds or intrastate access rates. Moreover, FCC proceedings relating to implementation of the Orderorder remain pending. For these and other reasons, we cannot predict the ultimate impact of these proceedings at this time.
In addition, during the last few years Congress or the FCC has initiated various other changes, including (i) broadband stimulus projects, support funds and similar plans and (ii) various broadband and internet regulation initiatives including “network neutrality” proposals.regulations, as discussed further below. The FCC is also, among other things, investigating the special access tariffs of several carriers, including us, and considering changes in the regulation of special access services. Any of these recent or pending initiatives could adversely affect our operations or financial results. Moreover, many of the FCC’s regulations adopted in recent years remain subject to judicial review and additional rulemakings, thus increasing the difficulty of determining the ultimate impact of these changes on us and our competitors.
Risks of higher costs. Regulations continue to create significant costs for us. Challenges to our tariffs by regulators or third parties or delays in obtaining certifications and regulatory approvals could cause us to incur substantial legal and administrative expenses, and, if successful, such challenges could adversely affect the rates that we are able to charge our customers.

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Our business also may be impacted by legislation and regulation imposing new or greater obligations related to regulations or laws related to regulating broadband deployment, handling of broadband traffic, bolstering homeland security or cyber security, increasing disaster recovery requirements, minimizing environmental impacts, enhancing privacy, restricting data collection or storage, protecting intellectual property rights of third parties, or addressing other issues that impact our business, including the Communications Assistance for Law Enforcement Act (which requires communications carriers to ensure that their equipment, facilities, and services are able to facilitate authorized electronic surveillance), and laws governing local number portability and customer proprietary network information requirements. We expect our compliance costs to increase if future laws or regulations continue to increase our obligations to assist other governmental agencies.obligations.
In addition, increased regulation of our suppliers could increase our costs. For instance, if enhanced regulation of greenhouse gas emissions increaseincreases our energy costs, the profitability of our hosting and other operations could be adversely affected.
Risks of reduced flexibility. As a diversified full service incumbent local exchange carrier in most of our key markets, we have traditionally been subject to significant regulation that does not apply to many of our competitors. This regulation in many instances restricts our ability to change rates, to compete and to respond rapidly to changing industry conditions. As our business becomes increasingly competitive, regulatory disparities between us and our competitors could impede our ability to compete.
Risks posed by other regulations. All of our operations are also subject to a variety of environmental, safety, health and other governmental regulations. We monitor our compliance with federal, state and local regulations governing the management, discharge and disposal of hazardous and environmentally sensitive materials. Although we believe that we are in compliance with these regulations, our management, discharge or disposal of hazardous and environmentally sensitive materials might expose us to claims or actions that could have a material adverse effect on our business, financial condition and operating results. For a discussion of regulatory risks associated with our international operations, see “Risk Factors—Risks Affecting Our Business—Our international operations expose us to various regulatory, currency, tax, legal and other risks."
“Open Internet” regulation could limit our ability to operate our high-speed data business profitably and to manage our broadband facilities efficiently.
In order to continue to provide quality high-speed data service at attractive prices, we believe we need the continued flexibility to respond to changing consumer demands, to manage bandwidth usage efficiently for the benefit of all customers and to invest in our networks. In the past,late February 2015, the FCC adopted “net neutrality” regulations that we believe provided manageable operating guidelines to ensure an Open Internet. Because the FCC has recently proposed new regulations that could either afford greater flexibility or more regulations, we cannot assure youregulate internet services as a public utility under Title II of the final termsCommunications Act. Several companies, including us, have initiated judicial actions challenging the new regulations, which remain pending. The ultimate impact of any suchthe new regulations or theirwill depend on several factors, including the results of pending litigation and the manner in which the new regulations are implemented and enforced. Although it is premature for us to determine the ultimate impact on us. Moreover,of the new regulations upon our operations, we cannot assure youcurrently anticipate that Congress will not pass legislation to further address Open Internet issues thatthe proposed rules could hamper our ability to operate our data networks profitably, thatefficiently, restrict our ability to implement upgrades or network management practices necessary to ensure quality service, or that couldincrease the cost of network extensions and upgrades, and otherwise negatively impact our abilitycurrent operations. It is possible that Congress, the FCC or the courts could take further action in the future to compete effectively.modify regulations affecting the provision of broadband internet services.

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We may be liable for the material that content providers distribute over our network.
Although we believe our liability for third party information stored on or transmitted through our networks is limited, the liability of private network operators is impacted both by changing technology and evolving legal principles. As a private network provider, we could be exposed to legal claims relating to third party content stored or transmitted on our networks. Such claims could involve, among others, allegations of defamation, invasion of privacy, or copyright infringement, among other things.or aiding and abetting restricted activities such as online gambling or pornography. If we decide to implement additional measures to reduce our exposure to these risks or if we are required to defend ourselves against these kinds of claims, our operations and financial results could be negatively affected.
Any adverse outcome in any of our pending key legal proceedings could have a material adverse impact on our financial condition and operating results, on the trading price of our securities and on our ability to access the capital markets.
There are several material proceedings pending against us, as described in Note 8—Commitments and Contingencies to our consolidated financial statements included in Item 1 of Part I of this report. Results of these legal proceedings cannot be predicted with certainty. Irrespective of its merits, litigation may be both lengthy and disruptive to our operations and could cause significant expenditure and diversion of management attention. Any of the proceedings described in Note 8, as well as current litigation not described therein or future litigation, could have a material adverse effect on our financial position or operating results. We can give you no assurances as to the impact of these matters on our operating results or financial condition.
We are subject to franchising requirements that could impede our expansion opportunities.
We may be required to obtain from municipal authorities operating franchises to install or expand facilities. Some of these franchises may require us to pay franchise fees. These franchising requirements generally apply to our fiber transport and competitive local exchange carrier operations, and to our facilities-based video services. These requirements could delay us in expanding our operations or increase the costs of providing these services.

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We are exposed to risks arising out of recent legislation affecting U.S. public companies.
Changing laws, regulations and standards relating to corporate governance and public disclosure, including the Sarbanes-Oxley Act and the Dodd-Frank Wall Street Reform and Consumer Protection Act, and related regulations implemented thereunder, are increasing legal and financial compliance costs and making some activities more time consuming. Any failure to successfully or timely complete annual assessments of our internal controls required by Section 404 of the Sarbanes-Oxley Act could subject us to sanctions or investigation by regulatory authorities. Any such action could adversely affect our financial results or our reputation with investors, lenders or others.
For a more thorough discussionChanges in any of the regulatory issues thatabove-described laws or regulations may affectlimit our business, see “Regulation” in Item 1ability to plan, and could subject us to further costs or constraints.
From time to time, the laws or regulations governing us or our customers, or the government’s policy of Part Ienforcing those laws or regulations, have changed frequently and materially. The variability of these laws could hamper the ability of us and our Annual Report on Form 10-Kcustomers to plan for the year ended December 31, 2013.future or establish long-term strategies. Moreover, future changes in these laws or regulations could further increase our operating or compliance costs, or further restrict our operational flexibility, any of which could have a material adverse effect on our results of operations, competitive position, financial condition or prospects.
Risks Affecting ourOur Liquidity and Capital Resources
Our high debt levels pose risks to our viability and may make us more vulnerable to adverse economic and competitive conditions, as well as other adverse developments.
We continue to carry significant debt. As of September 30, 2014,2015, our consolidated long-term debt was approximately $21.2$20.4 billion. Approximately $4.5$2.9 billion of our consolidated debt, excluding capital lease and other obligations, matures over the 36 months ending September 30, 2017, which includes our $5852018. This amount excludes the $400 million of credit facilityQC debt at September 30, 2014.we redeemed on October 13, 2015.
Our significant levels of debt can adversely affect us in several other respects, including:
limiting the ability of CenturyLink and its subsidiaries to access the capital markets;
exposing CenturyLink and its subsidiaries to the risk of credit rating downgrades, as described further below;
hindering our flexibility to plan for or react to changing market, industry or economic conditions;

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limiting the amount of cash flow available for future operations, capital expenditures, acquisitions, strategic initiatives, dividends, stock repurchases or other uses;
increasing our future borrowing costs;
increasing the risk that third parties will be unwilling or unable to engage in hedging or other financial or commercial arrangement with us;
making us more vulnerable to economic or industry downturns, including interest rate increases;
placing us at a competitive disadvantage compared to less leveraged competitors;
increasing the risk that we will need to sell securities or assets, possibly on unfavorable terms, or reduce or terminate our dividend payments,take other unfavorable actions to meet payment obligations; or
increasing the risk that we may not meet the financial covenants contained in our debt agreements or timely make all required debt payments.
The effects of each of these factors could be intensified if we increase our borrowings.
Any failure to make required debt payments could, among other things, adversely affect our ability to conduct operations or raise capital.
Our debt agreements and the debt agreements of our subsidiaries allow us to incur significantly more debt, which could exacerbate the other risks described in this report.
The terms of our debt instruments and the debt instruments of our subsidiaries permit additional indebtedness. Additional debt may be necessary for many reasons, including those discussed above. Incremental borrowings that impose additional financial risks could exacerbate the other risks described in this report.
We expect to periodically require financing, and we cannot assure you that we will be able to obtain such financing on terms that are acceptable to us, or at all.
We have a significant amount of indebtedness that we intend to refinance over the next several years, principally through the issuance of debt securities of CenturyLink, Qwest Corporation or both. Our ability to arrange additional financing will depend on, among other factors, our financial position, performance, and credit ratings, as well as prevailing market conditions and other factors beyond our control. Prevailing market conditions could be adversely affected by disruptions in domestic or overseas sovereign or corporate debt markets, contractions or limited growth in the economy or other similar adverse economic developments in the U.S. or abroad. Instability in the global financial markets has from time to time resulted in periodic volatility in the capital markets. This volatility could limit our access to the credit markets, leading to higher borrowing costs or, in some cases, the inability to obtain financing on terms that are as favorable as those from which we previously benefitted, on terms that are acceptable to us, or at all. Any such failure to obtain additional financing could jeopardize our ability to repay, refinance or reduce our debt obligations.
We may also need to obtain additional financing under a variety of other circumstances, including if:
revenues and cash provided by operations decline;
economic conditions weaken, competitive pressures increase or regulatory requirements change;

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we engage in any acquisitions or undertake substantial capital projects or other initiatives that increase our cash requirements;
we are required to contribute a material amount of cash to our pension plans;
we are required to begin to pay other post-retirement benefits earlier than anticipated;
our payments of federal taxes increase faster or in greater amounts than currently anticipated; or
we become subject to significant judgments or settlements, including in connection with one or more of the matters discussed in Note 8—Commitments and Contingencies to our consolidated financial statements included elsewhere in this report.
For all the reasons mentioned above, we can give no assurance that additional financing for any of these purposes will be available on terms that are acceptable to us or at all.

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In addition, our ability to borrow funds in the future will depend in part on the satisfaction of the covenants in our credit facilities and other debt agreements.instruments. If we are unable to satisfy the financial covenants contained in those agreements,instruments, or are unable to generate cash sufficient to make required debt payments, the parties to whom we are indebted could accelerate the maturity of some or all of our outstanding indebtedness. Certain of our debt instruments have cross payment default or cross acceleration provisions. When present, these provisions could have a wider impact on liquidity than might otherwise arise from a default or acceleration of a single debt instrument. See “Management’s Discussion and Analysis of Financial Condition and Results of Operations—Liquidity and Capital Resources” elsewhere in this report for additional information about our indebtedness.
IfAs noted above, if we are unable to make required debt payments or refinance our debt, we would likely have to consider other options, such as selling assets, issuing additional securities, reducing or terminating our dividend payments, cutting costs or otherwise reducing our cash requirements, or negotiating with our lenders to restructure the applicable debt. Our credit agreement, term loancurrent and the indentures governing our senior notesfuture debt instruments may restrict, or market or business conditions may limit, our ability to do some of these things on favorable terms or at all.
Any downgrade in the credit ratings of us or our affiliates could limit our ability to obtain future financing, increase our borrowing costs and adversely affect the market price of our existing debt securities or otherwise impair our business, financial condition and results of operations.
Nationally recognized credit rating organizations have issued credit ratings relating to ourCenturyLink, Inc.'s long-term debt and the long-term debt of several of our subsidiaries, mostits subsidiaries. Most of whichthese ratings are below “investment grade.”grade”, which results in higher borrowing costs than "investment grade" debt as well as reduced marketability of our debt securities. There can be no assurance that any rating assigned to any of these debt securities will remain in effect for any given period of time or that any such ratings will not be lowered, suspended or withdrawn entirely by a rating agency if, in that rating agency’s judgment, circumstances so warrant.
A downgrade of any of these credit ratings could:
adversely affect the market price of some or all of our outstanding debt or equity securities;
limit our access to the capital markets or otherwise adversely affect the availability of other new financing on favorable terms, if at all;
trigger the application of restrictive covenants in certain of our debt agreements or result in new or more restrictive covenants in agreements governing the terms of any future indebtedness that we may incur;
increase our cost of borrowing; and
impair our business, financial condition and results of operations.
Under certain circumstances upon a change of control, we will be obligated to offer to repurchase certain of our outstanding debt securities, which could have certain adverse ramifications.
If the credit ratings relating to certain of our long-term debt securities are downgraded in the manner specified thereunder in connection with a “change of control” of CenturyLink, then we will be required to offer to repurchase such debt securities. If, due to lack of cash, legal or contractual impediments, or otherwise, we fail to offer to repurchase such debt securities, such failure could constitute an event of default under such debt securities, which could in turn constitute a default under other of our agreements relating to our indebtedness outstanding at that time. Moreover, the existence of these repurchase covenants may in certain circumstances render it more difficult or discourage a sale or takeover of us, or the removal of our incumbent directors.

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Our debt agreements and the debt agreements of our subsidiaries allow us to incur significantly more debt, which could exacerbate the other risks described in this report.
The terms of our debt instruments and the debt instruments of our subsidiaries permit additional indebtedness. Additional debt may be necessary for many reasons, including those discussed above. Incremental borrowings that impose additional financial risks could exacerbate the other risks described in this report.
Our business requires us to incur substantial capital and operating expenses, which reduce our available free cash flow.
Our business is capital intensive, and we anticipate that our capital requirements will continue to be significant in the coming years. As discussed further under “Risk Factors—Risks Affecting Our Business—Increases in broadband usage may cause network capacity limitations, resulting in service disruptions, reduced capacity or slower transmission speeds for our customers,” increased bandwidth consumption by consumers and businesses have placed increased demands on the transmission capacity of our networks. If we determine that our networks must be expanded to handle these increased demands or to the extent the FCC requires higher minimum transmission speeds to qualify as "broadband service", we may be required to makedetermine that substantial additional capital expenditures are required, even though there is no assurance that the return on our investment will be satisfactory. In addition, many of our growth and modernization initiatives are capital intensive and changes in technology could require further spending. In addition to investing in expanded networks, new products or new technologies, we must from time to time invest capital to (i) replace some of theour aging equipment that supports many of our traditionallegacy services as that equipment ages, even though theare experiencing revenue base from those services is not growing.declines or (ii) convert older systems to simplify and modernize our network. While we believe that our planned level of capital expenditures will meet both our maintenance and core growth requirements, this may not be the case if demands on our network continue to accelerate or other circumstances underlying our expectations change. Increased spending could, among other things, adversely affect our operating margins, cash flows, results of operations and financial position.
Similarly, we continue to anticipate incurring substantial operating expenses to support our incumbent services and growth initiatives. Although we have successfully reduced certain of our operating expenses over the past few years, we may be unable to further reduce these costs, even if revenues in some of our lines of business are decreasing. If so, our operating margins will be adversely impacted.
We could incur reduced support payments or a substantial penalty if we fail to meet the requirements under the FCC’s Connect American Fund (“CAF”) Phase 2 Support program, which could adversely affect our results of operations and financial condition.
As a result of accepting CAF Phase 2 support in 33 states, if the timing of our buildout fails to attain the FCC's milestones, the FCC could withhold future CAF support until these shortcomings are rectified.
If we are not in compliance with FCC measures at the end of the six-year CAF Phase 2 period, we will have twelve months to attain full compliance. If we are not in full compliance after the additional twelve months, we would incur a penalty equal to 1.89 times the average amount of support per location received in the state over the six-year term, plus 10% of the total CAF Phase 2 support over the six-year term for the state. The amount of these penalties could be material.
As a holding company, we rely on payments from our operating companies to meet our obligations.
As a holding company, substantially all of our income and operating cash flow is dependent upon the earnings of our subsidiaries and their distribution of those earnings to us in the form of dividends, loans or other payments. As a result, we rely upon our subsidiaries to generate the funds necessary to meet our obligations, including the payment of amounts owed under our long-term debt. Our subsidiaries are separate and distinct legal entities and have no obligation to pay any amounts owed by us or, subject to limited exceptions for tax-sharing or cash management purposes, to make any funds available to us to repay our obligations, whether by dividends, loans or other payments. State law applicable to each of our subsidiaries restricts the amount of dividends that they may pay. Restrictions that have been or may be imposed by state regulators (either in connection with obtaining necessary approvals for our acquisitions or in connection with our regulated operations), and restrictions imposed by credit instruments or other agreements applicable to certain of our subsidiaries may limit the amount of funds that our subsidiaries are permitted to transfer to us, including the amount of dividends that may be paid to us. Moreover, our rights to receive assets of any subsidiary upon its liquidation or reorganization will be effectively subordinated to the claims of creditors of that subsidiary, including trade creditors. See “Management’s Discussion and Analysis of Financial Condition and Results of Operations—Liquidity and Capital Resources” included elsewhere in this report for further discussion of these matters.
We cannot assure you that we will continue paying dividends at the current rates or at all.
For the reasons noted below, we cannot assure you that we will continue periodic dividends on our capital stock at the current rates or at all.
As noted in the immediately preceding risk factor, because we are a holding company with no material assets other than the stock of our subsidiaries, our ability to pay dividends will depend on the earnings and cash flow of our subsidiaries and their ability to furnish funds to us in the form of dividends, loans or other payments.

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Any quarterly dividends on our common stock and our outstanding shares of preferred stock will be paid from funds legally available for such purpose when, as and if declared by our Board of Directors. Decisions on whether, when and in which amounts to continue making any future dividend distributions will remain at all times entirely at the discretion of our Board of Directors, which reserves the right to change or terminate our dividend practices at any time and for any reason without prior notice, including without limitation any of the following:
our supply of cash or other liquid assets is anticipated to decrease due to our projected payment of higher cash taxes and might decrease further for any of the reasons or potential adverse events or developments described in this report, including (i) changes in competition, regulation, federal and state support, technology, taxes, capital markets, operating costs or litigation costs, or (ii) the impact of any liquidity shortfalls caused by the below-described restrictions on the ability of our subsidiaries to lawfully transfer cash to us;
our cash requirements or plans might change for a wide variety of reasons, including changes in our capital allocation plans (including a desire to retain or accumulate cash), capital spending plans, stock purchase plans, acquisition strategies, strategic initiatives, debt payment plans (including a desire to maintain or improve credit ratings on our debt securities), pension funding payments, or financial position;
our ability to service and refinance our current and future indebtedness and our ability to borrow or raise additional capital to satisfy our capital needs;
the amount of dividends that we may distribute to our shareholders is subject to restrictions under Louisiana law and restrictions imposed by our existing or future credit facilities, debt securities, outstanding preferred stock securities, leases and other agreements, including restricted payment and leverage covenants; and
the amount of cash that our subsidiaries may make available to us, whether by dividends, loans or other payments, may be subject to the legal, regulatory and contractual restrictions described in the immediately preceding risk factor.
Based on its evaluation of these and other relevant factors, our Board of Directors may, in its sole discretion, decide not to declare a dividend on our common stock or our outstanding shares of preferred stock for any period for any reason, regardless of whether we have funds legally available for such purposes. Holders of our equity securities should be aware that they have no contractual or other legal right to receive dividends.
Similarly, holders of our common stock should be aware that repurchases of our common stock under our current repurchase plan are completely discretionary, and may be suspended or discontinued at any time for any reason regardless of our financial position.
Our current dividend practices could limit our ability to deploy cash for other beneficial purposes.
The current practice of our Board of Directors to pay common share dividends reflects a current intention to distribute to our shareholders a substantial portion of our cash flow. As a result, we may not retain a sufficient amount of cash to apply to other transactions that could be beneficial to our shareholders or debtholders, including stock buybacks, debt prepayments or capital expenditures that strengthen our business. In addition, our ability to pursue any material expansion of our business through acquisitions or increased capital spending will depend more than it otherwise would on our ability to obtain third party financing. We cannot assure you that such financing will be available to us at terms that are as favorable as those from which we previously benefited, at terms that are acceptable to us, or at all.
We cannot assure you whether, when or in what amounts we will be able to use our net operating losses, or when they will be depleted.
At December 31, 2013,2014, we had approximately $2.9$1.6 billion of federal net operating losses, or NOLs, which relate primarily to pre-acquisition losses of Qwest. Under certain circumstances, these NOLs can be used to offset our future federal and certain taxable income. Additionally, at such date, we had state NOLs of approximately $12 billion, which we believe have a gross tax benefit of approximately $528 million.
The acquisitions of Qwest, Savvis and Savvisother corporations caused “ownership changes” under federal tax laws relating to the post-acquisition use of NOLs.NOLs and other federal tax attributes. As a result, these laws could limit our ability to use thesethe federal NOLs and certain other deferredfederal tax attributes.attributes of each of those corporations. Further limitations could apply if we are deemed to undergo an ownership change in the future. Despite this, we expect, based on current laws and circumstances, to use substantially alla substantial portion of these federal NOLs and certain other deferredfederal tax attributes as an offset to reduce our federal future taxable income bytax liability in 2015.

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A significant portion of the end of 2015, although the timing of that use will depend upon the consolidated group’s future earnings. If and when ourstate NOLs are fully utilized,generated in states where separate company income tax returns are filed and our subsidiaries that generated the losses may not have the ability to generate income in sufficient amounts to realize these losses. In addition, certain of these state NOLs will be limited by state laws related to ownership changes. As a result, we do not expect thatto utilize a large portion of the state NOLs, and consequently have established an allowance against the state NOLs in the amount of our cash flow dedicated to the payment of federal taxes will increase substantially.$312 million.
Increases in costs for pension and healthcare benefits for our active and retired employees may reduce our profitability and increase our funding commitments.
With approximately 47,00045,000 employees, and approximately 66,00067,000 pension retirees and approximately 35,00024,000 former employees with vested benefits as of December 31, 2013 participating in our benefit plans as of December 31, 2014, the costs of pension and healthcare benefits for our active and retired employees have a significant impact on our profitability. Our costs of maintaining our pension and healthcare plans, and the future funding requirements for these plans, are affected by several factors, most of which are outside our control, including:
decreases in investment returns on funds held by our pension and other benefit plan trusts;
changes in prevailing interest rates and the discount raterates used to calculate the funding status of our pension and other post-retirement expenses;plans;
increases in healthcare costs generally or claims submitted under our healthcare plans specifically;
increasing longevity of our employees and retirees;
the continuing implementation of the Patient Protection and Affordable Care Act, and the related reconciliation act and regulations promulgated thereunder;
increases in the number of retirees who elect to receive lump sum benefit payments;
increases in insurance premiums we are required to pay to the Pension Benefit Guaranty Corporation, an independent agency of the United States government that must cover its own underfunded status by collecting premiums from an ever shrinking population of pension plans that are qualified under the U.S. tax code;
changes in plan benefits; and

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changes in funding laws or regulations.
Increased costs under these plans could reduce our profitability and increase our funding commitments to our pension plans. Any future material cash contributions could have a negative impact on our liquidity by reducing our cash flows.
As of December 31, 2013,2014, our pension plans and our other post-retirement benefit plans were substantially underfunded from an accounting standpoint. See Note 8—7—Employee Benefits to our consolidated financial statements included in Item 8 of Part II of our Annual Report on Form 10-K for the year ended December 31, 2013.2014. For more information on our obligations under our defined benefit pension plans and other post-retirement benefit plans, please see “Management’s Discussion and Analysis of Financial Condition and Results of Operations—Liquidity and Capital Resources—Pension and Post-retirement Benefit Obligations” included in Item 2 of Part I of this report.
Our cash flows may not be adequate to fund all of our Annual Report Form 10-Kcurrent objectives.
As noted in the foregoing risk factor disclosures, changes in competition, technology, regulation and demand for the year ended December 31, 2013.
Other Risks
If conditions or assumptions differ from the judgments, assumptions or estimates used in our critical accounting policies,legacy services continue to place downward pressure on our consolidated financial statements and related disclosures could be materially affected.
The preparation of financial statements and related disclosures in conformity with U.S. generally accepted accounting principles requires managementcash flows. We rely upon these cash flows to make judgments, assumptions and estimates that affect the amounts reported in our consolidated financial statements and accompanying notes. Our critical accounting policies, which are described in “Management’s Discussion and Analysis of Financial Condition and Results of Operations—Critical Accounting Policies and Estimates” in Item 7 of Part IIpartially or wholly fund several of our Annual Report on Form 10-K for the year ended December 31, 2013, describe those significant accounting policiescommitments and methods usedbusiness objectives, including without limitation funding our capital expenditures, operating costs, share repurchases, dividends, pension funding payments, and debt repayments. We cannot assure you that our future cash flows will be sufficient to fund all of our cash requirements in the preparationmanner currently contemplated, especially after we deplete our current net operating loss carryforwards. Our inability to fund certain of our consolidated financial statements that are considered “critical” because they require judgments, assumptions and estimates that materially impact our consolidated financial statements and related disclosures. As a result, if future events or assumptions differ significantly from the judgments, assumptions and estimates in our critical accounting policies, these events or assumptionspayments could have a materialan adverse impact on our consolidated financial statementsbusiness, operations, competitive position, or the value of our stock.
For additional information concerning our liquidity and related disclosures.capital resources, see Item 2 of Part I of this report. For a discussion of certain currency and liquidity risks associated with our international operations, see "Risk Factors—Risks Affecting Our Business—Our international operations expose us to various regulatory, currency, tax, legal and other risks."

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Other Risks
We face hurricane and other natural disaster risks, which can disrupt our operations and cause us to incur substantial additional capital and operating costs.
A substantial number of our facilities are located in Florida, Alabama, Louisiana, Texas, North Carolina, South Carolina and other coastal states, which subjects them to the risks associated with severe tropical storms, hurricanes and tornadoes, including downed telephone lines, flooded facilities, power outages, fuel shortages, damaged or destroyed property and equipment, and work interruptions. Although we maintain property and casualty insurance on our plant (excluding our outside plant) and may, under certain circumstances, be able to seek recovery of some additional costs through increased rates, only a portion of our additional costs directly related to such hurricanes and natural disasters have historically been recoverable. We cannot predict whether we will continue to be able to obtain insurance for hazard-related damages or, if obtainable and carried, whether this insurance will be adequate to cover our losses. In addition, we expect any insurance of this nature to be subject to substantial deductibles and to provide for premium adjustments based on claims. AnyMoreover, we do not carry insurance against all types of losses. For instance, we are not insured for loss of use of all our outside plant, business interruption or terrorism. For all these reasons, any future hazard-related costs and work interruptions could adversely affect our operations and our financial condition.
If conditions or assumptions differ from the judgments, assumptions or estimates used in our critical accounting policies, our consolidated financial statements and related disclosures could be materially affected.
The preparation of financial statements and related disclosures in conformity with U.S. generally accepted accounting principles requires management to make judgments, assumptions and estimates that affect the amounts reported in our consolidated financial statements and accompanying notes. Our critical accounting policies, which are described in “Management’s Discussion and Analysis of Financial Condition and Results of Operations—Critical Accounting Policies and Estimates” in Item 7 of Part II of our Annual Report on Form 10-K for the year ended December 31, 2014, describe those significant accounting policies and methods used in the preparation of our consolidated financial statements that are considered “critical” because they require judgments, assumptions and estimates that materially impact our consolidated financial statements and related disclosures. As a result, if future events or assumptions differ significantly from the judgments, assumptions and estimates in our critical accounting policies, these events or assumptions could have a material impact on our consolidated financial statements and related disclosures.
We have a significant amount of goodwill, customer relationships and other intangible assets on our consolidated balance sheet. If our goodwill or other intangible assets become impaired, we may be required to record a significant charge to earnings and reduce our stockholders’ equity.
As of September 30, 2015, approximately 54% of our total consolidated assets reflected on the consolidated balance sheet included in this report consisted of goodwill, customer relationships and other intangible assets. Under generally accepted accounting principles, most of these intangible assets must be tested for impairment on an annual basis or more frequently whenever events or circumstances indicate that their carrying value may not be recoverable. From time to time (most recently for the third quarter of 2013), we have recorded large non-cash charges to earnings in connection with required reductions of the value of our intangible assets. If our intangible assets are determined to be impaired in the future, we may be required to record additional significant, non-cash charges to earnings during the period in which the impairment is determined to have occurred.
Tax audits or changes in tax laws could adversely affect us.
Like all large businesses, we are subject to frequent and regular audits by the Internal Revenue Service as well as state and local tax authorities. These audits could subject us to tax liabilities if adverse positions are taken by these tax authorities.
We believe that we have adequately provided for tax contingencies. However, our tax audits and examinations may result in tax liabilities that differ materially from those that we have recognized in our consolidated financial statements. Because the ultimate outcomes of all of these matters are uncertain, we can give no assurance as to whether an adverse result from one or more of them will have a material effect on our financial results.
Legislators and regulators at all levels of government may from time to time change existing tax laws or regulations or enact new laws or regulations that could negatively impact our operating results or financial condition.

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Our agreements and organizational documents and applicable law could limit another party’s ability to acquire us.
A number of provisions in our agreements and organizational documents and various provisions of applicable law may delay, defer or prevent a future takeover of CenturyLink unless the takeover is approved by our Board of Directors. For additional information, please see our Registration Statement on Form 8-A/A filed with the SEC July 1, 2009.on March 2, 2015. This could deprive our shareholders of any related takeover premium.

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ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS
Issuer Purchases of Equity Securities
In Februarythe first quarter of 2014, our Board of Directors authorized a new 24-month program to repurchase up to an aggregate of $1 billion of our outstanding common shares.stock. This program took effect on May 29, 2014, immediately upon the completion of our predecessor 2013 repurchase program. During the three months ended September 30, 20142015, we repurchased approximately 1.79.8 million shares of our outstanding common stock in the open market under our new stock repurchase programs.market. These shares were repurchased for an aggregate market price of $64263 million or an average purchase price of $37.44$26.93 per share. The common stock repurchased has been retired. For additional information, see Note 10—Repurchase of CenturyLink Common Stock to our consolidated financial statements included in Item 1 of Part I of this report.
The following table contains information about shares of our previously-issued common stock that were repurchased under our 2014 stock repurchase program.current 24-month Stock Repurchase Program during the third quarter of 2015:
 
Total Number of
Shares Purchased
 
Average Price
Paid Per
Share
 
Total Number of
Shares Purchased as
Part of Publicly
Announced Plans or
Programs
 
Approximate Dollar
Value of Shares That
May Yet Be Purchased
Under the Plans or
Programs
Period       
July 20141,254,245
 $36.73
 1,254,245
 $908,697,871
August 2014456,068
 39.41
 456,068
 890,725,201
September 2014
 
 
 890,725,201
Total1,710,313
 37.44
 1,710,313
  
 
Total Number of
Shares Purchased
 
Average Price
Paid Per
Share
 
Total Number of
Shares Purchased as
Part of Publicly
Announced Plans or
Programs
 
Approximate Dollar
Value of Shares That
May Yet Be Purchased
Under the Plans or
Programs
Period       
July 2015
 $
 
 $540,482,777
August 20154,446,461
 27.70
 4,446,461
 417,316,709
September 20155,318,469
 26.28
 5,318,469
 277,542,557
Total9,764,930
 26.93
 9,764,930
  
The following table contains information about shares of our previously-issued common stock that we withheld from deliveringemployees upon vesting of their stock-based awards during the third quarter of 2014 to employees2015 to satisfy theirthe related minimum tax obligations related to stock-based awards:withholding obligations:
 
Total Number of
Shares Withheld
for Taxes
 
Average Price Paid
Per Share
Period   
July 20146,992
 $36.36
August 20141,851
 38.23
September 20143,299
 39.97
Total12,142
  
 
Total Number of
Shares Withheld
for Taxes
 
Average Price Paid
Per Share
Period   
July 20155,968
 $31.03
August 20158,315
 28.58
September 201526,256
 26.97
Total40,539
  


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ITEM 6. EXHIBITS
Exhibits identified in parentheses below are on file with the SEC and are incorporated herein by reference. All other exhibits are provided as part of this electronic submission.
Exhibit
Number
Description
2.1Agreement and Plan of Merger, dated as of October 26, 2008, by and among CenturyLink, Inc., Embarq Corporation and Cajun Acquisition Company (incorporated by reference to Exhibit 99.1 of CenturyLink, Inc.'s Current Report on Form 8-K (File No. 001-07784) filed with the Securities and Exchange Commission on October 30, 2008).
2.2Agreement and Plan of Merger, dated as of April 21, 2010, by and among CenturyLink, Inc., its subsidiary SB44 Acquisition Company, and Qwest Communications International Inc. (incorporated by reference to Exhibit 2.1 of CenturyLink, Inc.'s Current Report on Form 8-K (File No. 001-07784) filed with the Securities and Exchange Commission on April 27, 2010).
2.3Agreement and Plan of Merger, dated as of April 26, 2011, by and among CenturyLink, Inc., SAVVIS, Inc. and Mimi Acquisition Company (incorporated by reference to Exhibit 2.1 of CenturyLink, Inc.'s Current Report on Form 8-K (File No. 001-07784) filed with the Securities and Exchange Commission on April 27, 2011).
3.1Amended and Restated Articles of Incorporation of CenturyLink, Inc., as amended through May 23, 2012 (incorporated by reference to Exhibit 3.1 of CenturyLink, Inc.'s Current Report on Form 8-K (File No. 001-07784) filed with the Securities and Exchange Commission on May 30, 2012).
3.2Bylaws of CenturyLink, Inc., as amended and restated through May 28, 2014 (incorporated by reference to Exhibit 3.1 of CenturyLink, Inc.'s Current Report on Form 8-K (File No. 001-07784) filed with the Securities and Exchange Commission on June 2, 2014).
4.1Form of common stock certificate (incorporated by reference to Exhibit 4.10 of CenturyLink, Inc.'s Registration Statement on Form S-3 filed with the Securities and Exchange Commission on March 2, 2012 (Registration No. 333-179888)).
4.2Instruments relating to CenturyLink, Inc.'s Revolving Credit Facility.
 a.Amended and Restated Credit Agreement, dated as of April 6, 2012, by and among CenturyLink, Inc. and the lenders and agents named therein (incorporated by reference to Exhibit 4.1 of CenturyLink, Inc.'s Current Report on Form 8-K (File No. 001-07784) filed with the Securities and Exchange Commission on April 11, 2012)2012, as amended by the First Amendment to Amended and Restated Credit Agreement, dated as of December 3, 2014, among CenturyLink, Inc. and the lenders and agents named therein (incorporated by reference to Exhibit 4.3 of CenturyLink's Current Report on Form 8-K (File No. 001-07784) filed with the Securities and Exchange Commission on December 5, 2014).
 b.Guarantee Agreement, dated as of April 6, 2012, by and among the original guarantors named therein (incorporated by reference to Exhibit 4.2 of CenturyLink, Inc.'s Current Report on Form 8-K (File No. 001-07784) filed with the Securities and Exchange Commission on April 11, 2012), as assumed by two additional guarantors under an assumption agreement, dated as of May 23, 2013 (incorporated by reference to Exhibit 4.2(b) of CenturyLink, Inc.'s Quarterly Report on Form 10-Q for the period ended June 30, 2013 (File No. 001-07784) filed with the Securities and Exchange Commission on August 8, 2013), as amended by the Amendment to Guarantee Agreement and Reaffirmation Agreement, dated as of December 3, 2014, among CenturyLink, Inc. and the affiliated guarantors named therein (incorporated by reference to Exhibit 4.4 of CenturyLink, Inc.'s Current Report on Form 8-K (File No. 001-07784) filed with the Securities and Exchange Commission on December 5, 2014).
4.3Instruments relating to CenturyLink, Inc.'s Term Loan.
 a.Credit Agreement, dated as of April 18, 2012, by and among CenturyLink, Inc., the several banks and other financial institutions or entities from time to time parties thereto, and CoBank, ACB, as administrative agent (incorporated by reference to Exhibit 4.1 of CenturyLink, Inc.'s Current Report on Form 8-K (File No. 001-07784) filed with the Securities and Exchange Commission on April 20, 2012)., as amended by the amendment dated as of March 13, 2015.
 b.Guarantee Agreement, dated as of April 18, 2012, by and among the original guarantors named therein (incorporated by reference to Exhibit 4.2 of CenturyLink, Inc.'s Current Report on Form 8-K (File No. 001-07784) filed with the Securities and Exchange Commission on April 20, 2012), as assumed by two additional guarantors under an assumption agreement, dated as of May 23, 2013 (incorporated by reference to Exhibit 4.3(b) of CenturyLink, Inc.'s Quarterly Report on Form 10-Q for the period ended June 30, 2013 (File No. 001-07784) filed with the Securities and Exchange Commission on August 8, 2013), as amended by the amendment dated as of March 13, 2015 (incorporated by reference to Exhibit 4.3(b) of CenturyLink's Quarterly Report on Form 10-Q for the period ended March 31, 2015 (File No. 001-07784) filed with the Securities and Exchange Commission on May 6, 2015).


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Exhibit
Number
Description
4.4
Instruments relating to CenturyLink, Inc.'s public senior debt. (1)
 a.FormIndenture, dated as of Indenture,March 31, 1994, by and between Century Telephone Enterprises, Inc. (currently named CenturyLink, Inc.) and Regions Bank (successor-in-interest to First American Bank & Trust of Louisiana,Louisiana), as Trustee (incorporated by reference to Exhibit 4.1 of CenturyLink, Inc.'s Registration Statement on Form S-3 (File No. No. 33-52915) filed with the Securities and Exchange Commission on March 31, 1994).Trustee.
  (i).Form of 7.2% Senior Notes, Series D, due 2025 (incorporated by reference to Exhibit 4.27 of CenturyLink, Inc.'s Annual Report on Form 10-K for the year ended December 31, 1995 (File No. 001-07784) filed with the Securities and Exchange Commission on March 18, 1996).

(1)
Certain of the items in Sections 4.4, 4.5 and 4.6 (i) omit supplemental indentures or other instruments governing debt that has been retired, or (ii) refer to trustees who may have been replaced, acquired or affected by similar changes. In accordance with Item 601(b) (4) (iii) (A) of Regulation S-K, copies of certain instruments defining the rights of holders of certain of our long-term debt are not filed herewith. Pursuant to this regulation, we hereby agree to furnish a copy of any such instrument to the SEC upon request.

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Exhibit
Number
Description
  (ii).Form of 6.875% Debentures, Series G, due 2028, (incorporated by reference to Exhibit 4.9 of CenturyLink, Inc.'s Annual Report on Form 10-K for the year ended December 31, 1997 (File No. 001-07784) filed with the Securities and Exchange Commission on March 16, 1998).
 b.Third Supplemental Indenture, dated as of February 14, 2005, by and between CenturyTel, Inc. (currently named CenturyLink, Inc.) and Regions Bank, as Trustee, designating and outlining the terms and conditions of CenturyLink's 5% Senior Notes, Series M, due 2015 (incorporated by reference to Exhibit 4.1 of CenturyLink, Inc.'s Current Report on Form 8-K (File No. 000-50260) filed with the Securities and Exchange Commission on February 15, 2005).
(i).Form of 5% Senior Notes, Series M, due 2015 (incorporated by reference to Exhibit A to Exhibit 4.1 of CenturyLink, Inc.'s Current Report on Form 8-K (File No. 000-50260) filed with the Securities and Exchange Commission on February 15, 2005).
c.Fourth Supplemental Indenture, dated as of March 26, 2007, by and between CenturyTel, Inc. (currently named CenturyLink, Inc.) and Regions Bank, as Trustee, designating and outlining the terms and conditions of CenturyLink's 6.0% Senior Notes, Series N, due 2017 and 5.5% Senior Notes, Series O, due 2013 (incorporated by reference to Exhibit 4.1 of CenturyLink, Inc.'s Current Report on Form 8-K (File No. 001-07784) filed with the Securities and Exchange Commission on March 29, 2007).
  (i).Form of 6.0% Senior Notes, Series N, due 2017 and 5.5% Senior Notes, Series O, due 2013 (incorporated by reference to Exhibit A to Exhibit 4.1 of CenturyLink, Inc.'s Current Report on Form 8-K (File No. 001-07784) filed with the Securities and Exchange Commission on March 29, 2007).
 d.c.Fifth Supplemental Indenture, dated as of September 21, 2009, by and between CenturyTel, Inc. (currently named CenturyLink, Inc.) and Regions Bank, as Trustee, designating and outlining the terms and conditions of CenturyLink's 7.60% Senior Notes, Series P, due 2039 and 6.15% Senior Notes, Series Q, due 2019 (incorporated by reference to Exhibit 4.1 of CenturyLink, Inc.'s Current Report on Form 8-K (File No. 001-07784) filed with the Securities and Exchange Commission on September 22, 2009).
  (i).Form of 7.60% Senior Notes, Series P, due 2039 and 6.15% Senior Notes, Series Q, due 2019 (incorporated by reference to Exhibit A to Exhibit 4.1 of CenturyLink, Inc.'s Current Report on Form 8-K (File No. 001-07784) filed with the Securities and Exchange Commission on September 22, 2009).
 e.d.Sixth Supplemental Indenture, dated as of June 16, 2011, by and between CenturyLink, Inc. and Regions Bank, as Trustee, designating and outlining the terms and conditions of CenturyLink's 5.15% Senior Notes, Series R, due 2017 and 6.45% Senior Notes, Series S, due 2021 (incorporated by reference to Exhibit 4.2 of CenturyLink, Inc.'s Current Report on Form 8-K (File No. 001-07784) filed with the Securities and Exchange Commission on June 16, 2011).
  (i).Form of 5.15% Senior Notes, Series R, due 2017 and 6.45% Senior Notes, Series S, due 2021 (incorporated by reference to Exhibit A to Exhibit 4.2 of CenturyLink, Inc.'s Current Report on Form 8-K (File No. 001-07784) filed with the Securities and Exchange Commission on June 16, 2011).
 f.e.Seventh Supplemental Indenture, dated as of March 12, 2012, by and between CenturyLink, Inc. and Regions Bank, as Trustee, designating and outlining the terms and conditions of CenturyLink's 5.80% Senior Notes, Series T, due 2022 and 7.65% Senior Notes, Series U, due 2042 (incorporated by reference to Exhibit 4.1 of CenturyLink's Current Report on Form 8-K (File No. 001-07784) filed with the Securities and Exchange Commission on March 12, 2012).
  (i).Form of 5.80% Senior Notes, Series T, due 2022 and 7.65% Senior Notes, Series U, due 2042 (incorporated by reference to Exhibit A to Exhibit 4.1 of CenturyLink, Inc.'s Current Report on Form 8-K (File No. 001-07784) filed with the Securities and Exchange Commission on March 12, 2012).

(1)    Certain of the items in Sections 4.4, 4.5 and 4.6 (i) omit supplemental indentures or other instruments governing debt that has been retired, or (ii) refer to trustees who may have been replaced, acquired or affected by similar changes. In accordance with Item 601(b) (4) (iii) (A) of Regulation S-K, copies of certain instruments defining the rights of holders of certain of our long-term debt are not filed herewith. Pursuant to this regulation, we hereby agree to furnish a copy of any such instrument to the SEC upon request.


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g.
Exhibit
Number
Description
f.Eighth Supplemental Indenture, dated as of March 21, 2013, by and between CenturyLink, Inc. and Regions Bank, as Trustee, designating and outlining the terms and conditions of CenturyLink's 5.625% Senior Notes, Series V, due 2020 (incorporated by reference to Exhibit 4.1 of CenturyLink's Current Report on Form 8-K (File No. 001-07784) filed with the Securities and Exchange Commission on March 21, 2013).
  (i).Form of 5.625% Senior Notes, Series V, due 2020 (incorporated by reference to Exhibit A to Exhibit 4.1 of CenturyLink, Inc.'s Current Report on Form 8-K (File No. 001-07784) filed with the Securities and Exchange Commission on March 21, 2013).
 h.g.Ninth Supplemental Indenture, dated as of November 27, 2013, by and between CenturyLink, Inc. and Regions Bank, as Trustee, designating and outlining the terms and conditions of CenturyLink's 6.75% Senior Notes, Series W, due 2023 (incorporated by reference to Exhibit 4.1 of CenturyLink's Current Report on Form 8-K (File No. 001-07784) filed with the Securities and Exchange Commission on November 27, 2013).

63


Exhibit
Number
Description
  (i)Form of 6.75% Senior Notes, Series W, due 2023 (incorporated by reference to Exhibit A to Exhibit 4.1 of CenturyLink, Inc.'s Current Report on Form 8-K (File No. 001-07784) filed with the Securities and Exchange Commission on November 27, 2013).
h.Tenth Supplemental Indenture, dated as of March 19, 2015, by and between CenturyLink, Inc. and Regions Bank, as Trustee, designating and outlining the terms and conditions of CenturyLink's 5.625% Senior Notes, Series X, due 2025 (incorporated by reference to Exhibit 4.1 of CenturyLink's Current Report on Form 8-K (File No. 001-07784) filed with the Securities and Exchange Commission on March 19, 2015).
(i)Form of 5.625% Senior Notes, Series X, due 2025 (incorporated by reference to Exhibit A to Exhibit 4.1 of CenturyLink, Inc.'s Current Report on Form 8-K (File No. 001-07784) filed with the Securities and Exchange Commission on March 19, 2015).
4.5
Instruments relating to indebtedness of affiliates of Qwest Communications International, Inc. and its subsidiaries.(1)
 a.Indenture, dated as of April 15, 1990, by and between The Mountain States Telephone and Telegraph Company (currently named Qwest Corporation) and The First National Bank of Chicago (incorporated by reference to Exhibit 4.2 of Qwest Corporation's Annual Report on Form 10-K for the year ended December 31, 2002 (File No. 001-03040) filed with the Securities and Exchange Commission on January 13, 2004).
  (i).First Supplemental Indenture, dated as of April 16, 1991, by and between U S WEST Communications, Inc. (currently named Qwest Corporation) and The First National Bank of Chicago (incorporated by reference to Exhibit 4.3 of Qwest Corporation's Annual Report on Form 10-K for the year ended December 31, 2002 (File No. 001-03040) filed with the Securities and Exchange Commission on January 13, 2004).
 b.Indenture, dated as of April 15, 1990, by and between Northwestern Bell Telephone Company (predecessor to Qwest Corporation) and The First National Bank of Chicago (incorporated by reference to Exhibit 4.5(b) of CenturyLink, Inc.'s Quarterly Report on Form 10-Q for the period ended March 31, 2012 (File No. 001-07784) filed with the Securities and Exchange Commission on May 10, 2012).
  (i).First Supplemental Indenture, dated as of April 16, 1991, by and between U S WEST Communications, Inc. (currently named Qwest Corporation) and The First National Bank of Chicago (incorporated by reference to Exhibit 4.3 of Qwest Corporation's Annual Report on Form 10-K for the year ended December 31, 2002 (File No. 001-03040) filed with the Securities and Exchange Commission on January 13, 2004).
 c.Indenture, dated as of June 29, 1998, by and among U S WEST Capital Funding, Inc. (currently named Qwest Capital Funding, Inc.), U S WEST, Inc. (predecessor to Qwest Communications International Inc.) and The First National Bank of Chicago, as trustee (incorporated by reference to Exhibit 4(a) of U S WEST, Inc.'s Current Report on Form 8-K (File No. 001-14087) filed with the Securities and Exchange Commission on November 18, 1998).
  (i).First Supplemental Indenture, dated as of June 30, 2000, by and among U S WEST Capital Funding, Inc. (currently named Qwest Capital Funding, Inc.), U S WEST, Inc. (predecessor to Qwest Communications International Inc.) and Bank One Trust Company, N.A., as trustee (incorporated by reference to Exhibit 4.10 of Qwest Communications International Inc.'s Quarterly Report on Form 10-Q for the period ended June 30, 2000 (File No. 001-15577) filed with the Securities and Exchange Commission on August 11, 2000).
 d.Indenture, dated as of October 15, 1999, by and between US West Communications, Inc. (currently named Qwest Corporation) and Bank One Trust Company, N.A., as trustee (incorporated by reference to Exhibit 4(b) of Qwest Corporation's Annual Report on Form 10-K for the year ended December 31, 1999 (File No. 001-03040) filed with the Securities and Exchange Commission on March 3, 2000).

69


Exhibit
Number
Description
  (i).First Supplemental Indenture, dated as of August 19, 2004, by and between Qwest Corporation and U.S. Bank National Association (incorporated by reference to Exhibit 4.22 of Qwest Communications International Inc.'s Quarterly Report on Form 10-Q for the period ended September 30, 2004 (File No. 001-15577) filed with the Securities and Exchange Commission on November 5, 2004).
  (ii).Third Supplemental Indenture, dated as of June 17, 2005, by and between Qwest Corporation and U.S. Bank National Association (incorporated by reference to Exhibit 4.2 of Qwest Communications International Inc.'s Current Report on Form 8-K (File No. 001-15577) filed with the Securities and Exchange Commission on June 23, 2005).
  (iii).Fourth Supplemental Indenture, dated as of August 8, 2006, by and between Qwest Corporation and U.S. Bank National Association (incorporated by reference to Exhibit 4.1 of Qwest Communications International Inc.'s Current Report on Form 8-K (File No. 001-15577) filed with the Securities and Exchange Commission on August 8, 2006).
  (iv).Fifth Supplemental Indenture, dated as of May 16, 2007, by and between Qwest Corporation and U.S. Bank National Association (incorporated by reference to Exhibit 4.1 of Qwest Communications International Inc.'s Current Report on Form 8-K (File No. 001-15577) filed with the Securities and Exchange Commission on May 18, 2007).
  (v).Sixth Supplemental Indenture, dated as of April 13, 2009, by and between Qwest Corporation and U.S. Bank National Association (incorporated by reference to Exhibit 4.1 of Qwest Communications International Inc.'s Current Report on Form 8-K (File No. 001-15577) filed with the Securities and Exchange Commission on April 13, 2009).

64


Exhibit
Number
Description
  (vi).Seventh Supplemental Indenture, dated as of June 8, 2011, by and between Qwest Corporation and U.S. Bank National Association (incorporated by reference to Exhibit 4.8 of Qwest Corporation's Form 8-A (File No. 001-03040) filed with the Securities and Exchange Commission on June 7, 2011).
  (vii).Eighth Supplemental Indenture, dated as of September 21, 2011, by and between Qwest Corporation and U.S. Bank National Association (incorporated by reference to Exhibit 4.9 of Qwest Corporation's Form 8-A (File No. 001-03040) filed with the Securities and Exchange Commission on September 20, 2011).
  (viii).Ninth Supplemental Indenture, dated as of October 4, 2011, by and between Qwest Corporation and U.S. Bank National Association (incorporated by reference to Exhibit 4.1 of Qwest Corporation's Current Report on Form 8-K (File No. 001-03040) filed with the Securities and Exchange Commission on October 4, 2011).
  (ix)Tenth Supplemental Indenture, dated as of April 2, 2012, by and between Qwest Corporation and U.S. Bank National Association (incorporated by reference to Exhibit 4.11 of Qwest Corporation's Form 8-A (File No. 001-03040) filed with the Securities and Exchange Commission on March 30, 2012).
  (x)Eleventh Supplemental Indenture, dated as of June 25, 2012, by and between Qwest Corporation and U.S. Bank National Association (incorporated by reference to Exhibit 4.12 of Qwest Corporation's Form 8-A (File No. 001-03040) filed with the Securities and Exchange Commission on June 22, 2012).
  (xi)Twelfth Supplemental Indenture, dated as of May 23, 2013, by and between Qwest Corporation and U.S. Bank National Association (incorporated by reference to Exhibit 4.13 of Qwest Corporation's Form 8-A (File No. 001-03040) filed with the Securities and Exchange Commission on May 22, 2013).
  (xii)Thirteenth Supplemental Indenture, dated as of September 29, 2014, by and between Qwest Corporation and U.S. Bank National Association (incorporated by reference to Exhibit 4.14 of Qwest Corporation's Form 8-A (File No. 001-03040) filed with the Securities and Exchange Commission on September 26, 2014).
(xiii)

Fourteenth Supplemental Indenture, dated as of September 21, 2015, by and between Qwest Corporation and U.S. Bank National Association (incorporated by reference to Exhibit 4.15 of Qwest Corporation's Form 8-A (File No. 001-03040) filed with the Securities and Exchange Commission on September 21, 2015).

e.Credit Agreement, dated as of February 20, 2015, by and among Qwest Corporation, the several lenders from time to time parties thereto, and CoBank, ACB, as administrative agent.
4.6
Instruments relating to indebtedness of Embarq Corporation.(1)

70


Exhibit
Number
Description
 a.Indenture, dated as of May 17, 2006, by and between Embarq Corporation and J.P. Morgan Trust Company, National Association, a national banking association, as trustee (incorporated by reference to Exhibit 4.1 of Embarq Corporation's Current Report on Form 8-K (File No. 001-32732) filed with the Securities and Exchange Commission on May 18, 2006).
 b.7.082% Global Note due 2016 of Embarq Corporation (incorporated by reference to Exhibit 4.3 to Embarq Corporation's Annual Report on Form 10-K for the year ended December 31, 2006 (File No. 001-32372) filed with the Securities and Exchange Commission on March 9, 2007).
 c.7.995% Global Note due 2036 of Embarq Corporation (incorporated by reference to Exhibit 4.4 to Embarq Corporation's Annual Report on Form 10-K for the year ended December 31, 2006 (File No. 001-32372) filed with the Securities and Exchange Commission on March 9, 2007).
4.7Intercompany debt instruments.
 a.Revolving Promissory Note, dated as of April 2, 2012 pursuant to which Embarq Corporation may borrow from an affiliate of CenturyLink, Inc. up to $2.5 billion on a revolving basis (incorporated by reference to Exhibit 4.7(a) of CenturyLink, Inc.'s Quarterly Report on Form 10-Q for the period ended September 30, 2012 (File No. 001-07784) filed with the Securities and Exchange Commission on November 8, 2012).
 b.Revolving Promissory Note, dated as of April 18, 2012, pursuant to which Qwest Corporation may borrow from an affiliate of CenturyLink, Inc. up to $1.0 billion on a revolving basis (incorporated by reference to Exhibit 4.7(b) of CenturyLink, Inc.'s Quarterly Report on Form 10-Q for the period ended September 30, 2012 (File No. 001-07784) filed with the Securities and Exchange Commission on November 8, 2012).
 c.Revolving Promissory Note, dated as of September 27, 2012, pursuant to which Qwest Communications International, Inc. may borrow from an affiliate of CenturyLink, Inc. up to $3.0 billion on a revolving basis (incorporated by reference to Exhibit 4.7(c) of CenturyLink Inc.'s Annual Report on Form 10-K for the year ended December 31, 2012 (File No. 001-07844) filed with the Securities and Exchange Commission on March 1, 2013).
10.1Qualified Employee Benefit Plans of CenturyLink, Inc. (excluding several narrow-based qualified plans that cover union employees or other limited groups of employees).

65


Exhibit
Number
Description
 a.CenturyLink Dollars & Sense 401(k) Plan and Trust, as amended and restated through December 31, 2006 (incorporated by reference to Exhibit 10.1(a) of CenturyLink, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2006 (File No. 001-07784) filed with the Securities and Exchange Commission on March 1, 2007), as amended by the First Amendment and the Second Amendment thereto, each dated as of December 31, 2007 (incorporated by reference to Exhibit 10.1(a) of CenturyLink, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2007 (File No. 001-07784) filed with the Securities and Exchange Commission on February 29, 2008), as amended by the Third Amendment thereto dated as of November 20, 2008 (incorporated by reference to Exhibit 10.1(a) of CenturyLink, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2008 (File No. 001-07784) filed with the Securities and Exchange Commission on February 27, 2009), as amended by the Fourth Amendment thereto dated as of June 30, 2009 (incorporated by reference to Exhibit 10.1(a) of CenturyLink, Inc.'s Quarterly Report on Form 10-Q for the period ended June 30, 2009 (File No. 001-07784) filed with the Securities and Exchange Commission on August 7, 2009), as amended by the Fifth Amendment thereto dated as of September 15, 2009 (incorporated by reference to Exhibit 10.1(a) of CenturyLink, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2009 (File No. 001-07784) filed with the Securities and Exchange Commission on March 1, 2010), as amended by the Sixth Amendment thereto, dated as of December 30, 2009 (incorporated by reference to Exhibit 10.1(a) of CenturyLink, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2009 (File No. 001-07784) filed with the Securities and Exchange Commission on March 1, 2010), as amended by the Seventh Amendment thereto, effective May 20, 2010 (incorporated by reference to Exhibit 10.1(a) of CenturyLink, Inc.'s Quarterly Report on Form 10-Q for the period ended September 30, 2010 (File No. 001-07784) filed with the Securities and Exchange Commission on November 5, 2010) and as amended by the Eighth Amendment thereto, effective January 1, 2011 (incorporated by reference to Exhibit 10.1(a) of CenturyLink, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2010 (File No. 001-07784) filed with the Securities and Exchange Commission on March 1, 2011).

71


Exhibit
Number
Description
 b.CenturyLink Union 401(k) Plan and Trust, as amended and restated through December 31, 2006 (incorporated by reference to Exhibit 10.1(b) of CenturyLink, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2006 (File No. 001-07784) filed with the Securities and Exchange Commission on March 1, 2007), as amended by the First Amendment thereto dated as of May 29, 2007 (incorporated by reference to Exhibit 10.1(b) of CenturyLink, Inc.'s Quarterly Report on Form 10-Q for the period ended March 31, 2008 (File No. 001-07784) filed with the Securities and Exchange Commission on May 7, 2008), as amended by the Second Amendment thereto dated as of December 31, 2007 (incorporated by reference to Exhibit 10.1(b) of CenturyLink, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2007 (File No. 001-07784) filed with the Securities and Exchange Commission on February 29, 2008), as amended by the Third Amendment thereto dated as of November 20, 2008 (incorporated by reference to Exhibit 10.1(b) of CenturyLink, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2008 (File No. 001-07784) filed with the Securities and Exchange Commission on February 27, 2009), as amended by the Fourth Amendment thereto dated as of June 30, 2009 (incorporated by reference to Exhibit 10.1(b) of CenturyLink, Inc.'s Quarterly Report on Form 10-Q for the period ended June 30, 2009 (File No. 001-07784) filed with the Securities and Exchange Commission on August 7, 2009), as amended by the Fifth Amendment thereto dated as of September 15, 2009 (incorporated by reference to Exhibit 10.1(b) of CenturyLink, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2009 (File No. 001-07784) filed with the Securities and Exchange Commission on March 1, 2010), as amended by the Sixth Amendment thereto, dated as of December 30, 2009 (incorporated by reference to Exhibit 10.1(b) of CenturyLink, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2009 (File No. 001-07784) filed with the Securities and Exchange Commission on March 1, 2010), as amended by the Seventh Amendment thereto, effective May 20, 2010 (incorporated by reference to Exhibit 10.1(b) of CenturyLink, Inc.'s Quarterly Report on Form 10-Q for the period ended September 30, 2010 (File No. 001-07784) filed with the Securities and Exchange Commission on November 5, 2010) and as amended by the Eighth Amendment thereto, effective January 1, 2011 (incorporated by reference to Exhibit 10.1(b) of CenturyLink, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2010 (File No. 001-07784) filed with the Securities and Exchange Commission on March 1, 2011).

66


Exhibit
Number
Description
 c.CenturyLink Retirement Plan, as amended and restated through December 31, 2006 (incorporated by reference to Exhibit 10.1(c) of CenturyLink, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2006 (File No. 001-07784) filed with the Securities and Exchange Commission on March 1, 2007), as amended by Amendment No. 1 thereto dated as of April 2, 2007 (incorporated by reference to Exhibit 10.1(c) of CenturyLink, Inc.'s Quarterly Report on Form 10-Q for the period ended March 31, 2008 (File No. 001-07784) filed with the Securities and Exchange Commission on May 7, 2008), as amended by Amendment No. 2 thereto dated as of December 31, 2007 (incorporated by reference to Exhibit 10.1(c) of CenturyLink, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2007 (File No. 001-07784) filed with the Securities and Exchange Commission on February 29, 2008), as amended by Amendment No. 3 thereto dated as of October 24, 2008 (incorporated by reference to Exhibit 10.1(c) CenturyLink, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2008 (File No. 001-07784) filed with the Securities and Exchange Commission on February 27, 2009), as amended by Amendment No. 4 dated as of June 30, 2009 (incorporated by reference to Exhibit 10.1(c) of CenturyLink, Inc.'s Quarterly Report on Form 10-Q for the period ended June 30, 2009 (File No. 001-07784) filed with the Securities and Exchange Commission on August 7, 2009), as amended by Amendment No. 5 thereto dated as of September 15, 2009 (incorporated by reference to Exhibit 10.1(c) of CenturyLink, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2009 (File No. 001-07784) filed with the Securities and Exchange Commission on March 1, 2010), as amended by Amendment No. 6 thereto, dated as of December 30, 2009 (incorporated by reference to Exhibit 10.1(c) of CenturyLink, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2009 (File No. 001-07784) filed with the Securities and Exchange Commission on March 1, 2010), as amended by Amendment No. 7 thereto, effective at various dates during 2010 (incorporated by reference to Exhibit 10.1(c) of CenturyLink, Inc.'s Quarterly Report on Form 10-Q for the period ended September 30, 2010 (File No. 001-07784) filed with the Securities and Exchange Commission on November 5, 2010) and as amended by Amendment No. 8 thereto, effective January 1, 2011 (incorporated by reference to Exhibit 10.1(c) of CenturyLink, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2010 (File No. 001-07784) filed with the Securities and Exchange Commission on March 1, 2011).
10.2Stock-based Incentive Plans and Agreements of CenturyLink
 a.Amended and Restated 1983 Restricted Stock Plan, as amended and restated through February 23, 2010 (incorporated by reference to Exhibit 10.2(a) of CenturyLink, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2009 (File No. 001-07784) filed with the Securities and Exchange Commission on March 1, 2010).

72


Exhibit
Number
Description
 b.Amended and Restated 2000 Incentive Compensation Plan, as amended through May 23, 2000 (incorporated by reference to Exhibit 10.2 of CenturyLink, Inc.'s Quarterly Report on Form 10-Q for the period ended June 30, 2000 (File No. 001-07784) filed with the Securities and Exchange Commission on August 11, 2000) and amendment thereto dated as of May 29, 2003 (incorporated by reference to Exhibit 10.2 of CenturyLink, Inc.'s Quarterly Report on Form 10-Q for the period ended June 30, 2003 (File No. 001-7784) filed with the Securities and Exchange Commission on August 14, 2003).
  (i)Form of Stock Option Agreement, pursuant to the 2000 Incentive Compensation Plan and dated as of May 21, 2001, entered into between CenturyLink, Inc. and its officers (incorporated by reference to Exhibit 10.2(e) of CenturyLink, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2001 (File No. 001-07784) filed with the Securities and Exchange Commission on March 15, 2002).
  (ii)Form of Stock Option Agreement, pursuant to the 2000 Incentive Compensation Plan and dated as of February 25, 2002, entered into between CenturyLink, Inc. and its officers (incorporated by reference to Exhibit 10.2(d) (ii) of CenturyLink, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2002 (File No. 001-07784) filed with the Securities and Exchange Commission on March 27, 2003).
 c.Amended and Restated 2002 Directors Stock Option Plan, dated as of February 25, 2004 (incorporated by reference to Exhibit 10.2(e) of CenturyLink, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2003 (File No. 001-07784) filed with the Securities and Exchange Commission on March 12, 2004) and amendment thereto dated as of October 24, 2008 (incorporated by reference to Exhibit 10.2(d) of CenturyLink, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2008 (File No. 001-07784) filed with the Securities and Exchange Commission on February 27, 2009).
  (i)Form of Stock Option Agreement, pursuant to the foregoing plan, entered into between CenturyLink, Inc. in connection with options granted to the outside directors as of May 10, 2002 (incorporated by reference to Exhibit 10.2 of CenturyLink, Inc.'s Quarterly Report on Form 10-Q for the period ended September 30, 2002 (File No. 001-07784) filed with the Securities and Exchange Commission on November 14, 2002).

67


Exhibit
Number
Description
  (ii)Form of Stock Option Agreement, pursuant to the foregoing plan, entered into between CenturyLink, Inc. in connection with options granted to the outside directors as of May 9, 2003 (incorporated by reference to Exhibit 10.2(e) (ii) of CenturyLink, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2003 (File No. 001-07784) filed with the Securities and Exchange Commission on March 12, 2004).
  (iii)Form of Stock Option Agreement, pursuant to the foregoing plan, entered into between CenturyLink, Inc. in connection with options granted to the outside directors as of May 7, 2004 (incorporated by reference to Exhibit 10.2(d) (iii) of CenturyLink, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2005 (File No. 001-07784) filed with the Securities and Exchange Commission on March 16, 2006).
 d.Amended and Restated 2002 Management Incentive Compensation Plan, dated as of February 25, 2004 (incorporated by reference to Exhibit 10.2(f) of CenturyLink, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2003 (File No. 001-07784) filed with the Securities and Exchange Commission on March 12, 2004) and amendment thereto dated as of October 24, 2008 (incorporated by reference to Exhibit 10.2(e) of CenturyLink, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2008 (File No. 001-07784) filed with the Securities and Exchange Commission on February 27, 2009).
  (i)Form of Stock Option Agreement, pursuant to the foregoing plan, entered into between CenturyLink, Inc. and certain of its officers and key employees at various dates during 2002 following May 9, 2002 (incorporated by reference to Exhibit 10.4 of CenturyLink, Inc.'s Quarterly Report on Form 10-Q for the period ended September 30, 2002 (File No. 001-07784) filed with the Securities and Exchange Commission on November 14, 2002).
  (ii)Form of Stock Option Agreement, pursuant to foregoing plan and dated as of February 24, 2003, entered into between CenturyLink, Inc. and its officers (incorporated by reference to Exhibit 10.2(f) (ii) of CenturyLink, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2002 (File No. 001-07784) filed with the Securities and Exchange Commission on March 27, 2003).
  (iii)Form of Stock Option Agreement, pursuant to foregoing plan and dated as of February 25, 2004, entered into between CenturyLink, Inc. and its officers (incorporated by reference to Exhibit 10.2(f) (iii) of CenturyLink, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2003 (File No. 001-07784) filed with the Securities and Exchange Commission on March 12, 2004).
  (iv)Form of Restricted Stock Agreement, pursuant to the foregoing plan and dated as of February 24, 2003, entered into between CenturyLink, Inc. and its executive officers (incorporated by reference to Exhibit 10.1 of CenturyLink, Inc.'s Quarterly Report on Form 10-Q for the period ended March 31, 2003 (File No. 001-07784) filed with the Securities and Exchange Commission on May 14, 2003).

73


Exhibit
Number
Description
  (v)Form of Restricted Stock Agreement, pursuant to the foregoing plan and dated as of February 25, 2004, entered into between CenturyLink, Inc. and its executive officers (incorporated by reference to Exhibit 10.2(f) (v) of CenturyLink, Inc.'s Quarterly Report on Form 10-Q for the period ended March 31, 2004 (File No. 000-50260) filed with the Securities and Exchange Commission on May 7, 2004).
  (vi)Form of Stock Option Agreement, pursuant to foregoing plan and dated as of February 17, 2005, entered into between CenturyLink, Inc. and its executive officers (incorporated by reference to Exhibit 10.2(e) (v) of CenturyLink, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2004 (File No. 000-50260) filed with the Securities and Exchange Commission on March 16, 2005).
  (vii)Form of Restricted Stock Agreement, pursuant to the foregoing plan and dated as of February 17, 2005, entered into between CenturyLink, Inc. and its executive officers (incorporated by reference to Exhibit 10.2(e) (vi) of CenturyLink, Inc.'s Annual Report on Form 10-K for the period ended December 31, 2004 (File No. 000-50260) filed with the Securities and Exchange Commission on March 16, 2005).
 e.Amended and Restated 2005 Directors Stock Plan, as amended and restated through February 23, 2010 (incorporated by reference to Exhibit 10.2(f) of CenturyLink, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2009 (File No. 001-07784) filed with the Securities and Exchange Commission on March 1, 2010).
  (i)Form of Restricted Stock Agreement, pursuant to the foregoing plan, entered into between CenturyLink, Inc. and each of its outside directors as of May 13, 2005 (incorporated by reference to Exhibit 10.4 of CenturyLink, Inc.'s Current Report on Form 8-K (File No. 000-50260) filed with the Securities and Exchange Commission on May 13, 2005).

68


Exhibit
Number
Description
  (ii)Form of Restricted Stock Agreement, pursuant to the foregoing plan, entered into between CenturyLink, Inc. and each of its outside directors as of May 12, 2006 (incorporated by reference to Exhibit 10.1 of CenturyLink, Inc.'s Quarterly Report on Form 10-Q for the period ended June 30, 2006 (File No. 001-07784) filed with the Securities and Exchange Commission on August 3, 2006).
  (iii)Form of Restricted Stock Agreement, pursuant to the foregoing plan, entered into between CenturyLink, Inc. and each of its outside directors as of May 11, 2007 (incorporated by reference to Exhibit 10.2(f) (iii) of CenturyLink, Inc.'s Annual Report on Form 10-K for the period ended December 31, 2008 (File No. 001-07784) filed with the Securities and Exchange Commission on February 27, 2009).
  (iv)Form of Restricted Stock Agreement, pursuant to the foregoing plan, entered into between CenturyLink, Inc. and each of its outside directors as of May 9, 2008 (incorporated by reference to Exhibit 10.2 (f) (iv) of CenturyLink, Inc.'s Annual Report on Form 10-K for the period ended December 31, 2008 (File No. 001-07784) filed with the Securities and Exchange Commission on February 27, 2009).
  (v)Form of Restricted Stock Agreement, pursuant to the foregoing plan and dated as of May 8, 2009, entered into between CenturyLink, Inc. and each of its outside directors on such date who remained on the Board following July 1, 2009 (incorporated by reference to Exhibit 10.2(b) of CenturyLink, Inc.'s Quarterly Report on Form 10-Q for the period ended June 30, 2009 (File No. 001-07784) filed with the Securities and Exchange Commission on August 7, 2009).
  (vi)Form of Restricted Stock Agreement, pursuant to the foregoing plan and dated as of May 8, 2009, entered into between CenturyLink, Inc. and each of its outside directors who retired on July 1, 2009 (incorporated by reference to Exhibit 10.2(c) of CenturyLink, Inc.'s Quarterly Report on Form 10-Q for the period ended June 30, 2009 (File No. 001-07784) filed with the Securities and Exchange Commission on August 7, 2009).
  (vii)Form of Restricted Stock Agreement, pursuant to the foregoing plan and dated as of July 2, 2009, entered into between CenturyLink, Inc. and each of its outside directors named to the Board on July 1, 2009 (incorporated by reference to Exhibit 10.1(d) of CenturyLink, Inc.'s Quarterly Report on Form 10-Q for the period ended June 30, 2009 (File No. 001-07784) filed with the Securities and Exchange Commission on August 7, 2009).
  (viii)Restricted Stock Agreement, pursuant to the foregoing plan and dated as of July 2, 2009, entered into between CenturyLink, Inc. and William A. Owens in payment of Mr. Owens' 2009 supplemental chairman's fees (incorporated by reference to Exhibit 10.2(e) of CenturyLink, Inc.'s Quarterly Report on Form 10-Q for the period ended June 30, 2009 (File No. 001-07784) filed with the Securities and Exchange Commission on August 7, 2009).

74


Exhibit
Number
Description
  (ix)Form of Restricted Stock Agreement, pursuant to the foregoing plan and dated as of May 21, 2010, entered into between CenturyLink, Inc. and seven of its outside directors on such date (incorporated by reference to Exhibit 10.1 of CenturyLink, Inc.'s Quarterly Report on Form 10-Q for the period ended June 30, 2010 (File No. 001-07784) filed with the Securities and Exchange Commission on August 6, 2010).
 f.Amended and Restated 2005 Management Incentive Compensation Plan, as amended and restated through February 23, 2010 (incorporated by reference to Exhibit 10.2(g) of CenturyLink, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2009 (File No. 001-07784) filed with the Securities and Exchange Commission on March 1, 2010).
  (i)Form of Stock Option Agreement, pursuant to the foregoing plan, entered into between CenturyLink, Inc. and certain officers and key employees at various dates since May 12, 2005 (incorporated by reference to Exhibit 10.2 of CenturyLink, Inc.'s Quarterly Report on Form 10-Q for the period ended September 30, 2005 (File No. 001-07784) filed with the Securities and Exchange Commission on November 9, 2005).
  (ii)Form of Restricted Stock Agreement, pursuant to the foregoing plan, entered into between CenturyLink, Inc. and certain officers and key employees at various dates since May 12, 2005 (incorporated by reference to Exhibit 10.3 of CenturyLink, Inc.'s Quarterly Report on Form 10-Q for the period ended September 30, 2005 (File No. 001-07784) filed with the Securities and Exchange Commission on November 9, 2005).
  (iii)Form of Stock Option Agreement, pursuant to the foregoing plan and dated as of February 21, 2006, entered into between CenturyLink, Inc. and its executive officers (incorporated by reference to Exhibit 10.2(g) (iii) of CenturyLink, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2005 (File No. 001-07784) filed with the Securities and Exchange Commission on March 16, 2006).

69


Exhibit
Number
Description
  (iv)Form of Restricted Stock Agreement, pursuant to the foregoing plan and dated as of February 21, 2006, entered into between CenturyLink, Inc. and its executive officers (incorporated by reference to Exhibit 10.2(g) (iv) of CenturyLink, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2005 (File No. 001-07784) filed with the Securities and Exchange Commission on March 16, 2006).
  (v)Form of Stock Option Agreement, pursuant to the foregoing plan and dated as of February 26, 2007, entered into between CenturyLink, Inc. and its executive officers (incorporated by reference to Exhibit 10.1 of CenturyLink, Inc.'s Quarterly Report on Form 10-Q for the period ended March 31, 2007 (File No. 001-07784) filed with the Securities and Exchange Commission on May 9, 2007).
  (vi)Form of Restricted Stock Agreement, pursuant to the foregoing plan and dated as of February 26, 2007, entered into between CenturyLink, Inc. and its executive officers (incorporated by reference to Exhibit 10.2 of CenturyLink, Inc.'s Quarterly Report on Form 10-Q for the period ended March 31, 2007 (File No. 001-07784) filed with the Securities and Exchange Commission on May 9, 2007).
  (vii)Form of Restricted Stock Agreement, pursuant to the foregoing plan and dated as of February 21, 2008, entered into between CenturyLink, Inc. and its executive officers (incorporated by reference to Exhibit 10.2 of CenturyLink, Inc.'s Quarterly Report on Form 10-Q for the period ended March 31, 2008 (File No. 001-07784) filed with the Securities and Exchange Commission on May 7, 2008).
  (viii)Form of Restricted Stock Agreement, pursuant to the foregoing plan and dated as of February 26, 2009 (incorporated by reference to Exhibit 10.2(g) of CenturyLink, Inc.'s Quarterly Report on Form 10-Q for the period ended March 31, 2009 (File No. 001-07784) filed with the Securities and Exchange Commission on May 1, 2009).
  (ix)Form of Restricted Stock Agreement, pursuant to the foregoing plan and dated as of March 8, 2010 (incorporated by reference to Exhibit 10.2 of CenturyLink, Inc.'s Quarterly Report on Form 10-Q for the period ended March 31, 2010 (File No. 001-07784) filed with the Securities and Exchange Commission on May 7, 2010).
 g.Amended and Restated CenturyLink Legacy Embarq 2008 Equity Incentive Plan, as amended and restated through February 23, 2010 (incorporated by reference to Exhibit 10.2(h) of CenturyLink, Inc.’s Annual Report on Form 10-K for the year ended December 31, 2009 (File No. 001-07784) filed with the Securities and Exchange Commission on March 1, 2010).
  (i)Form of Restricted Stock Agreement, pursuant to the foregoing plan and dated as of May 21, 2010, entered into between CenturyLink, Inc. and four of its outside directors as of such date (incorporated by reference to Exhibit 10.2 of CenturyLink, Inc.'s Quarterly Report on Form 10-Q for the period ended June 30, 2010 (File No. 001-07784) filed with the Securities and Exchange Commission on August 6, 2010).

75


Exhibit
Number
Description
  (ii)Form of Restricted Stock Agreement, pursuant to the foregoing plan and dated as of May 21, 2010, entered into between CenturyLink, Inc. and William A. Owens in payment of Mr. Owens' 2010 supplemental chairman's fees (incorporated by reference to Exhibit 10.3 of CenturyLink, Inc.'s Quarterly Report on Form 10-Q for the period ended June 30, 2010 (File No. 001-07784) filed with the Securities and Exchange Commission on August 6, 2010).
  (iii)Form of Restricted Stock Agreement, dated as of September 7, 2010, entered into between CenturyLink, Inc. and Dennis G. Huber (incorporated by reference to Exhibit 10.16 of CenturyLink, Inc.'s Quarterly Report on Form 10-Q for the period ended September 30, 2010 (File No. 001-07784) filed with the Securities and Exchange Commission on November 5, 2010).
 h.Form of Retention Award Agreement, pursuant to the equity incentive plans of CenturyLink or Embarq and dated as of August 23, 2010, entered into between CenturyLink, Inc. and certain officers and key employees as of such date (incorporated by reference to Exhibit 10.2 of CenturyLink, Inc.'s Quarterly Report on Form 10-Q for the period ended September 30, 2010 (File No. 001-07784) filed with the Securities and Exchange Commission on November 5, 2010).
 i.CenturyLink 2011 Equity Incentive Plan (incorporated by reference to Appendix B of CenturyLink, Inc.'s Proxy Statement for its 2011 Annual Meeting of Shareholders (File No. 001-07784) filed with the Securities and Exchange Commission on April 6, 2011).
  (i)Form of Restricted Stock Agreement for executive officers used in 2011 and 2012 (incorporated by reference to Exhibit 10.2(a) (i) of CenturyLink, Inc.'s Quarterly Report on Form 10-Q for the period ended June 30, 2011 (File No. 001-07784) filed with the Securities and Exchange Commission on August 9, 2011).

70


Exhibit
Number
Description
  (ii)Form of Restricted Stock Agreement for non-management directors used since 2011 (incorporated by reference to Exhibit 10.2(a) (ii) of CenturyLink, Inc.'s Quarterly Report on Form 10-Q for the period ended June 30, 2011 (File No. 001-07784) filed with the Securities and Exchange Commission on August 9, 2011).
  (iii)Form of Restricted Stock Agreement for executive officers used since May 2013.
10.3Key Employee Incentive Compensation Plan, dated as of January 1, 1984, as amended and restated as of November 16, 1995 (incorporated by reference to Exhibit 10.1(f) of CenturyLink, Inc.'s Annual Report on Form 10-K for the year ended December 31, 1995 (File No. 001-07784) filed with the Securities and Exchange Commission on March 18, 1996) and amendment thereto dated as of November 21, 1996 (incorporated by reference to Exhibit 10.1(f) of CenturyLink, Inc.'s Annual Report on Form 10-K for the year ended December 31, 1996 (File No. 001-07784) filed with the Securities and Exchange Commission on March 17, 1997), amendment thereto dated as of February 25, 1997 (incorporated by reference to Exhibit 10.2 of CenturyLink, Inc.'s Quarterly Report on Form 10-Q for the period ended March 31, 1997 (File No. 001-07784) filed with the Securities and Exchange Commission on May 8, 1997), amendment thereto dated as of April 25, 2001 (incorporated by reference to Exhibit 10.2 of CenturyLink, Inc.'s Quarterly Report on Form 10-Q for the period ended March 31, 2001 (File No. 001-07784) filed with the Securities and Exchange Commission on May 15, 2001), amendment thereto dated as of April 17, 2000 (incorporated by reference to Exhibit 10.3(a) of CenturyLink, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2001 (File No. 001-07784) filed with the Securities and Exchange Commission on March 15, 2002) and amendment thereto dated as of February 27, 2007 (incorporated by reference to Exhibit 10.1 of CenturyLink, Inc.'s Quarterly Report on Form 10-Q for the period ended June 30, 2007 (File No. 001-07784) filed with the Securities and Exchange Commission on August 8, 2007).
10.4Supplemental Dollars & Sense Plan, 2008 Restatement, effective January 1, 2008, (incorporated by reference to Exhibit 10.3(c) of CenturyLink, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2007 (File No. 001-07784) filed with the Securities and Exchange Commission on February 29, 2009) and amendment thereto dated as of October 24, 2008 (incorporated by reference to Exhibit 10.3(c) of CenturyLink, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2008 (File No. 001-07784) filed with the Securities and Exchange Commission on March 27, 2009) and amendment thereto dated as of December 27, 2010 (incorporated by reference to Exhibit 10.4 of CenturyLink, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2010 (File No. 001-07784) filed with the Securities and Exchange Commission on March 1, 2011).
10.5Supplemental Defined Benefit Pension Plan, effective as of January 1, 2012 (incorporated by reference to Exhibit 10.5 of CenturyLink, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2011 (File No. 001-07784) filed with the Securities and Exchange Commission on February 28, 2012).
10.6Amended and Restated Salary Continuation (Disability) Plan for Officers, dated as of November 26, 1991 (incorporated by reference to Exhibit 10.16 of CenturyLink, Inc.'s Annual Report on Form 10-K for the year ended December 31, 1991).
10.720102015 Executive Officer Short-Term Incentive Program (incorporated by reference to Appendix BExhibit A of CenturyLink, Inc.'s 2010CenturyLink's 2015 Proxy Statement on Form 14A (File No. 001-07784) filed with the Securities and Exchange Commission on April 7, 2010)8, 2015).

76


10.9
Exhibit
Number
Description
10.8Form of Indemnification Agreement entered into between CenturyLink, Inc. and each of its directors as of July 1, 2009 (incorporated by reference to Exhibit 99.3 of CenturyLink, Inc.'s Current Report on Form 8-K (File No. 001-07784) with the Securities and Exchange Commission on July 1, 2009).
10.1010.9Form of Indemnification Agreement entered into between CenturyLink, Inc. and each of its officers as of July 1, 2009 (incorporated by reference to Exhibit 10.5 of CenturyLink, Inc.'s Quarterly Report on Form 10-Q for the period ended June 30, 2009 (File No. 001-07784) filed with the Securities and Exchange Commission on August 7, 2009).
10.1110.10Change of Control Agreement, effective January 1, 2011, by and between Glen F. Post, III and CenturyLink, Inc. (incorporated by reference to Exhibit 10.11 of CenturyLink, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2010 (File No. 001-07784) filed with the Securities and Exchange Commission on March 1, 2011).
10.1210.11Form of Change of Control Agreement, effective January 1, 2011 between CenturyLink, Inc. and each of its other executive officers (incorporated by reference to Exhibit 10.12 of CenturyLink, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2010 (File No. 001-07784) filed with the Securities and Exchange Commission on March 1, 2011).
10.12CenturyLink Executive Severance Plan (incorporated by reference to Exhibit 10.13 of CenturyLink, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2014 (File No. 001-07784) filed with the Securities and Exchange Commission on February 24, 2015.)
10.13Amended and Restated CenturyLink, Inc. Bonus Life Insurance Plan for Executive Officers, dated as of April 3, 2008 (incorporated by reference to Exhibit 10.4 of CenturyLink, Inc.'s Quarterly Report on Form 10-Q for the period ended March 31, 2008 (File No. 001-07784) filed with the Securities and Exchange Commission on May 7, 2008) and First Amendment thereto (incorporated by reference to Exhibit 10.13 of CenturyLink, Inc.'s Quarterly Report on Form 10-Q for the period ended September 30, 2010 (File No. 001-07784) filed with the Securities and Exchange Commission on November 5, 2010).

71


Exhibit
Number
Description
10.14Certain Material Agreements and Plans of Embarq Corporation.
 a.Embarq Corporation 2006 Equity Incentive Plan, as amended and restated (incorporated by reference to Exhibit 99.1 of the Registration Statement on Form S-8 filed by CenturyLink, Inc. (File No. 001-07784) with the Securities and Exchange Commission on July 1, 2009).
 b.Form of 2007 Award Agreement for executive officers of Embarq Corporation (incorporated by reference to Exhibit 10.1 of Embarq Corporation's Current Report on Form 8-K (File No. 001-32372) filed with the Securities and Exchange Commission on February 27, 2007).
 c.Form of 2008 Restricted Stock Unit Award Agreement (incorporated by reference to Exhibit 10.2 of Embarq Corporation's Current Report on Form 8-K (File No. 001-32372) filed with the Securities and Exchange Commission on March 4, 2008).
 d.Form of 2009 Restricted Stock Unit Award Agreement (incorporated by reference to Exhibit 10.1 of Embarq Corporation's Current Report on Form 8-K (File No. 001-32732) filed with the Securities and Exchange Commission on March 5, 2009).
 e.Form of Stock Option Award Agreement (incorporated by reference to Exhibit 10.3 of Embarq Corporation's Current Report on Form 8-K (File No. 001-32372) filed with the Securities and Exchange Commission on March 4, 2008).
 f.Amendment to Outstanding RSUs granted in 2007 and 2008 under the Embarq Corporation 2006 Equity Incentive Plan (incorporated by reference to Exhibit 10.16 of Embarq Corporation's Annual Report on Form 10-K for the year ended December 31, 2008 (File No. 001-32372) filed with the Securities and Exchange Commission on February 13, 2009).
 g.Form of 2006 Award Agreement, entered into between Embarq Corporation and Richard A. Gephardt (incorporated by reference to Exhibit 10.3 of Embarq Corporation's Current Report on Form 8-K (File No. 001-32372) filed with the Securities and Exchange Commission on August 1, 2006), as amended by the amendment thereto dated as of June 26, 2009 (incorporated by reference to Exhibit 10.6 (m) of CenturyLink, Inc.'s Quarterly Report on Form 10-Q for the period ended June 30, 2009 (File No. 001-07784) filed with the Securities and Exchange Commission on August 7, 2009).
 h.Amended and Restated Executive Severance Plan, including Form of Participation Agreement entered into between Embarq Corporation and William E. Cheek (incorporated by reference to Exhibit 10.4 of Embarq Corporation's Quarterly Report on Form 10-Q for the period ended September 30, 2008 (File No. 001-32372) filed with the Securities and Exchange Commission on October 30, 2008).

77


Exhibit
Number
Description
 i.Embarq Supplemental Executive Retirement Plan, as amended and restated as of January 1, 2009 (incorporated by reference to Exhibit 10.27 of Embarq Corporation's Annual Report on Form 10-K for the year ended December 31, 2008 (File No. 001-32372) filed with the Securities and Exchange Commission on February 13, 2009), amendment thereto dated as of December 27, 2010 (incorporated by reference to Exhibit 10.14(o) of CenturyLink, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2010 (File No. 001-07784) filed with the Securities and Exchange Commission on March 1, 2011) and second amendment thereto as of dated as of November 15, 2011 (incorporated by reference to Exhibit 10.14(k) of CenturyLink, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2011 (File No. 001-07784) filed with the Securities and Exchange Commission on February 28, 2012).
10.15Certain Material Agreements and Plans of Qwest Communications International Inc. or Savvis, Inc.
 a.Equity Incentive Plan, as amended and restated (incorporated by reference to Annex A of Qwest Communications International Inc.'s Proxy Statement for the 2007 Annual Meeting of Stockholders (File No. 001-15577) filed with the Securities and Exchange Commission on March 29, 2007).

72


Exhibit
Number
Description
 b.Forms of restricted stock, performance share and option agreements used under Equity Incentive Plan, as amended and restated (incorporated by reference to Exhibit 10.2 of Qwest Communications International Inc.'s Current Report on Form 8-K (File No. 001-15577) filed with the Securities and Exchange Commission on October 24, 2005; Exhibit 10.2 of Qwest Communication International Inc.'s Annual Report on Form 10-K for the year ended December 31, 2005 (File No. 001-15577) filed with the Securities and Exchange Commission on February 16, 2006; Exhibit 10.2 of Qwest Communication International Inc.'s Quarterly Report on Form 10-Q for the period ended March 31, 2006 (File No. 001-15577) filed with the Securities and Exchange Commission on May 3, 2006; Exhibit 10.2 of Qwest Communication International Inc.'s Annual Report on Form 10-K for the year ended December 31, 2006 (File No. 001-15577) filed with the Securities and Exchange Commission on February 8, 2007; Exhibit 10.3 of Qwest Communication International Inc.'s Current Report on Form 8-K (File No. 001-15577) filed with the Securities and Exchange Commission on September 15, 2008; Exhibit 10.2 of Qwest Communication International Inc.'s Quarterly Report on Form 10-Q for the period ended March 31, 2009 (File No. 001-15577) filed with the Securities and Exchange Commission on April 30, 2009; and Exhibit 10.2 of Qwest Communication International Inc.'s Annual Report on Form 10-K for the year ended December 31, 2010 (File No. 001-15577) filed with the Securities and Exchange Commission on February 15, 2011).
 c.Deferred Compensation Plan for Nonemployee Directors, as amended and restated, Amendment to Deferred Compensation Plan for Nonemployee Directors (incorporated by reference to Exhibit 10.2 of Qwest Communications International Inc.'s Current Report on Form 8-K (File No. 001-15577) filed with the Securities and Exchange Commission on December 16, 2005 and Exhibit 10.8 to Qwest Communication International Inc.'s Quarterly Report on Form 10-Q for the period ended September 30, 2008 (File No. 001-15577) filed with the Securities and Exchange Commission on October 29, 2008) and Amendment No. 2011-1 to Deferred Compensation Plan for Nonemployee Directors (incorporated by reference to Exhibit 10.15(c) of CenturyLink, Inc.'s Annual Report for the year ended December 31, 2011 (File No. 001-07784) filed with the Securities and Exchange Commission on February 28, 2012).
 d.Qwest Nonqualified Pension Plan (incorporated by reference to Exhibit 10.9 of Qwest Communications International Inc.'s Annual Report on Form 10-K for the year ended December 31, 2009 (File No. 001-15577) filed with the Securities and Exchange Commission on February 16, 2010).
 e.SAVVIS, Inc. Amended and Restated 2003 Incentive Compensation Plan (incorporated by reference to Exhibit 10.4 of SAVVIS, Inc.'s Quarterly Report on Form 10-Q for the period ended March 31, 2006 (File No. 000-29375) filed with the Securities and Exchange Commission on May 5, 2006), as amended by Amendment No. 1 (incorporated by reference to Exhibit 10.6 of SAVVIS, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2006 (File No. 000-29375) filed with the Securities and Exchange Commission on February 26, 2007); Amendment No. 2 (incorporated by reference to Exhibit 10.1 of SAVVIS, Inc.'s Current Report on Form 8-K (File No. 000-29375) filed with the Securities and Exchange Commission on May 15, 2007); Amendment No. 3 (incorporated by reference to Exhibit 10.3 of SAVVIS, Inc.'s Quarterly Report on Form 10-Q for the period ended June 30, 2007 (File No. 000-29375) filed with the Securities and Exchange Commission on July 31,
  2007); Amendment No. 4 (incorporated by reference to Exhibit 10.2 of SAVVIS, Inc.'s Current Report on Form 8-K (File No. 000-29375) filed with the Securities and Exchange Commission on May 22, 2009); and Amendment No. 5 (incorporated by reference to Exhibit 10.2 of SAVVIS, Inc.'s Current Report on Form 8-K (File No. 000-29375) filed with the Securities and Exchange Commission on May 22, 2009).
12*Ratio of Earnings to Fixed Charges
31.1*Certification of the Chief Executive Officer of CenturyLink, Inc. pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
31.2*Certification of the Chief Financial Officer of CenturyLink, Inc. pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.

78


Exhibit
Number
Description
32*Certification of the Chief Executive Officer and Chief Financial Officer of CenturyLink, Inc. pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
101*Financial statements from the Quarterly Report on Form 10-Q of CenturyLink, Inc. for the period ended September 30, 2014,2015, formatted in XBRL: (i) the Consolidated Statements of Operations, (ii) the Consolidated Statements of Comprehensive Income, (iii) the Consolidated Balance Sheets, (iv) the Consolidated Statements of Cash Flows, (v) the Consolidated Statements of Stockholders' Equity and (vi) the Notes to Consolidated Financial Statements.

*Exhibit filed herewith.
Note:Our Corporate Governance Guidelines and Charters of our Board of Director Committees are located on our website at www.centurylink.com.


7379


SIGNATURE

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized on November 6, 20145, 2015.

 CENTURYLINK, INC.
 By:/s/ DAVID D. COLE
 
David D. Cole
Executive Vice President, Controller and Operations Support
 (Chief Accounting Officer)

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