Table of Contents


 
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 
FORM 10-Q
 
ýQUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended March 31,June 30, 2019
or
oTRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from            to
Commission File No. 001-7784
 
ctllogo1a03.jpg
CENTURYLINK, INC.
(Exact name of registrant as specified in its charter)
 
  
Louisiana72-0651161
Louisiana
(State or other jurisdiction of
incorporation or organization)
72-0651161
(I.R.S. Employer
Identification No.)
100 CenturyLink Drive,
Monroe,Louisiana
71203
(Address of principal executive offices)
71203
(Zip Code)
(318) (318388-9000
(Registrant's telephone number, including area code)
 
Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yesý  No o
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (Section 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).    Yesý  No o
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company or an emerging growth company. See the definitions of "large accelerated filer," "accelerated filer", "smaller reporting company," and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filer ý
Accelerated Filer
Accelerated filer oFiler
Non-accelerated filer o
Filer
Smaller reporting company oReporting Company
   
Emerging growth company oGrowth Company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. o
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    Yes o  No ý
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading SymbolName of each exchange on which registered
Common Stock, par value $1.00 per shareCTLNew York Stock Exchange
On May 3,August 1, 2019, there were 1,090,313,4141,090,769,045 shares of common stock outstanding.
 


Table of Contents


TABLE OF CONTENTS




   
 
 
 
 
 
 
 
 
 
 
 
* All references to "Notes" in this quarterly report refer to these Notes to Consolidated Financial Statements.


Table of Contents


Special Note Regarding Forward-Looking Statements


This report and other documents filed by us under the federal securities law include, and future oral or written statements or press releases by us and our management may include, forward-looking statements about our business, financial condition, operating results and prospects. These "forward-looking" statements are defined by, and are subject to the "safe harbor" protections under, the federal securities laws. These statements include, among others:


forecasts of our anticipated future results of operations, cash flows or financial position;


statements concerning the anticipated impact of our transactions, investments, product development and other initiatives, including synergies or costs associated with our November 2017 combination with Level 3, the impact of our other acquisitions or dispositions, and the impact of our participation in government programs;


statements about our liquidity, profit margins, tax position, tax assets, tax rates, asset values, contingent liabilities, growth opportunities and growth rates, acquisition and divestiture opportunities, business prospects, regulatory and competitive outlook, market share, product capabilities, investment and expenditure plans, business strategies, dividend and stock repurchase plans, capital allocation plans, financing alternatives and sources, and pricing plans; and


other similar statements of our expectations, beliefs, future plans and strategies, anticipated developments and other matters that are not historical facts, many of which are highlighted by words such as “may,” “will,” “would,” “could,” “should,” “plan,” “believes,” “expects,” “anticipates,” “estimates,” “projects,” “intends,” “likely,” “seeks,” “hopes,” or variations or similar expressions with respect to the future.


These forward-looking statements are based upon our judgment and assumptions as of the date such statements are made concerning future developments and events, many of which are beyond our control. These forward-looking statements, and the assumptions upon which they are based, (i) are not guarantees of future results, (ii) are inherently speculative and (iii) are subject to a number of risks and uncertainties. Actual events and results may differ materially from those anticipated, estimated, projected or implied by us in those statements if one or more of these risks or uncertainties materialize, or if our underlying assumptions prove incorrect. All of our forward-looking statements are qualified in their entirety by reference to our discussion of factors that could cause our actual results to differ materially from those anticipated, estimated, projected or implied by us in those forward looking statements. Factors that could affect actual results include but are not limited to:


the effects of competition from a wide variety of competitive providers, including decreased demand for our traditional wireline service offerings and increased pricing pressures;


the effects of new, emerging or competing technologies, including those that could make our products less desirable or obsolete;


our ability to attain our key operating imperatives, including simplifying and consolidating our network, simplifying and automating our service support systems, strengthening our relationships with customers and attaining projected cost savings;


our ability to safeguard our network, and to avoid the adverse impact on our business from possible security breaches, service outages, system failures, equipment breakage, or similar events impacting our network or the availability and quality of our services;


the effects of ongoing changes in the regulation of the communications industry, including the outcome of regulatory or judicial proceedings relating to intercarrier compensation, interconnection obligations, special access, universal service, broadband deployment, data protection and net neutrality;


our ability to effectively adjust to changes in the communications industry, and changes in the composition of our markets and product mix;




Table of Contents


possible changes in the demand for our products and services, including our ability to effectively respond to increased demand for high-speed data transmission services;


our ability to successfully maintain the quality and profitability of our existing product and service offerings and to introduce profitable new offerings on a timely and cost-effective basis;


our ability to generate cash flows sufficient to fund our financial commitments and objectives, including our capital expenditures, operating costs, debt repayments, dividends, pension contributions and other benefits payments;


changes in our operating plans, corporate strategies, dividend payment plans or other capital allocation plans, whether based upon changes in our cash flows, cash requirements, financial performance, financial position, market conditions or otherwise;


our ability to effectively retain and hire key personnel and to successfully negotiate collective bargaining agreements on reasonable terms without work stoppages;


the negative impact of increases in the costs of our pension, health, post-employment or other benefits, including those caused by changes in markets, interest rates, mortality rates, demographics or regulations;


adverse changes in our access to credit markets on favorable terms, whether caused by changes in our financial position, lower debt credit ratings, unstable markets or otherwise;


our ability to meet the terms and conditions of our debt obligations, including our ability to make transfers of cash in compliance therewith;


our ability to maintain favorable relations with our key business partners, suppliers, vendors, landlords and financial institutions;


our ability to collect our receivables from financially troubled customers;


our ability to use our net operating loss carryforwards in the amounts projected;


any adverse developments in legal or regulatory proceedings involving us;


changes in tax, communications, pension, healthcare or other laws or regulations, in governmental support programs, or in general government funding levels;


the effects of changes in accounting policies, practices or assumptions, including changes that could potentially require future impairment charges;


the effects of adverse weather, terrorism or other natural or man-made disasters;


adverse effects of material weaknesses or any other significant deficiencies identified in our internal controls over financial reporting;


the effects of more general factors such as changes in interest rates, in exchange rates, in operating costs, in public policy, in the views of financial analysts, or in general market, labor, economic or geo-political conditions; and


other risks referenced in this report or other of our filings with the SEC.




Table of Contents


Additional factors or risks that we currently deem immaterial, that are not presently known to us or that arise in the future could also cause our actual results to differ materially from our expected results. Given these uncertainties, investors are cautioned not to unduly rely upon our forward-looking statements, which speak only as of the date made. We undertake no obligation to publicly update or revise any forward-looking statements for any reason, whether as a result of new information, future events or developments, changed circumstances, or otherwise. Furthermore, any information about our intentions contained in any of our forward-looking statements reflects our intentions as of the date of such forward-looking statement, and is based upon, among other things, existing regulatory, technological, industry, competitive, economic and market conditions, and our assumptions as of such date. We may change our intentions, strategies or plans (including our dividend or other capital allocation plans) at any time and without notice, based upon any changes in such factors, in our assumptions or otherwise.






PART I—FINANCIAL INFORMATION
ITEM 1. FINANCIAL STATEMENTS
CENTURYLINK, INC.
CONSOLIDATED STATEMENTS OF OPERATIONS
(UNAUDITED)


Three Months Ended
March 31,
Three Months Ended June 30, Six Months Ended June 30,
2019 20182019 2018 2019 2018
(Dollars in millions, except per share amounts
and shares in thousands)
(Dollars in millions, except per share amounts
and shares in thousands)
OPERATING REVENUE$5,647
 5,945
$5,578
 5,902
 11,225
 11,847
OPERATING EXPENSES          
Cost of services and products (exclusive of depreciation and amortization)2,520
 2,803
2,446
 2,730
 4,966
 5,533
Selling, general and administrative932
 1,109
960
 1,115
 1,892
 2,224
Depreciation and amortization1,188
 1,283
1,196
 1,290
 2,384
 2,573
Goodwill impairment6,506
 

 
 6,506
 
Total operating expenses11,146
 5,195
4,602
 5,135
 15,748
 10,330
OPERATING (LOSS) INCOME(5,499) 750
OPERATING INCOME (LOSS)976
 767
 (4,523) 1,517
OTHER (EXPENSE) INCOME          
Interest expense(523) (535)(518) (546) (1,041) (1,081)
Other (expense) income, net(5) 21
Other income, net44
 16
 39
 37
Total other expense, net(528) (514)(474) (530) (1,002) (1,044)
INCOME (LOSS) BEFORE INCOME TAX EXPENSE(6,027) 236
Income tax expense138
 121
NET (LOSS) INCOME$(6,165) 115
BASIC AND DILUTED (LOSS) EARNINGS PER COMMON SHARE   
INCOME (LOSS) BEFORE INCOME TAXES502
 237
 (5,525) 473
Income tax expense (benefit)131
 (55) 269
 66
NET INCOME (LOSS)$371
 292
 (5,794) 407
BASIC AND DILUTED EARNINGS (LOSS) PER COMMON SHARE       
BASIC$(5.77) 0.11
$0.35
 0.27
 (5.41) 0.38
DILUTED$(5.77) 0.11
$0.35
 0.27
 (5.41) 0.38
WEIGHTED-AVERAGE COMMON SHARES OUTSTANDING          
BASIC1,068,878
 1,065,796
1,071,341
 1,064,711
 1,070,110
 1,064,663
DILUTED1,068,878
 1,069,183
1,072,813
 1,068,819
 1,070,110
 1,068,414
See accompanying notes to consolidated financial statements.


Table of Contents


CENTURYLINK, INC.
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS) INCOME
(UNAUDITED)


 Three Months Ended March 31,
 2019 2018
 (Dollars in millions)
NET (LOSS) INCOME$(6,165) 115
OTHER COMPREHENSIVE (LOSS) INCOME:   
Items related to employee benefit plans:   
Change in net actuarial loss, net of ($14) and ($11) tax43
 33
Change in net prior service credit, net of ($1) and ($1) tax1
 2
Unrealized holding loss on interest rate swaps, net of $6 and $— tax(17) 
Foreign currency translation adjustment and other net of ($1) and ($14) tax5
 79
Other comprehensive income32
 114
COMPREHENSIVE (LOSS) INCOME$(6,133) 229
 Three Months Ended June 30, Six Months Ended June 30,
 2019 2018 2019 2018
 (Dollars in millions)
NET INCOME (LOSS)$371
 292
 (5,794) 407
OTHER COMPREHENSIVE INCOME (LOSS):       
Items related to employee benefit plans:       
Change in net actuarial loss, net of ($14), ($11), ($28) and ($22) tax42
 34
 85
 67
Change in net prior service credit, net of $0, ($1), ($1) and ($2) tax2
 2
 3
 4
Unrealized holding loss on interest rate swaps, net of $8 and $14 tax(26) 
 (43) 
Foreign currency translation adjustment and other net of $3, $44, $2 and $30 tax(8) (239) (3) (160)
Other comprehensive income (loss)10
 (203) 42
 (89)
COMPREHENSIVE INCOME (LOSS)$381
 89
 (5,752) 318
See accompanying notes to consolidated financial statements.


Table of Contents


CENTURYLINK, INC.
CONSOLIDATED BALANCE SHEETS
March 31, 2019 (Unaudited) December 31, 2018June 30, 2019 (Unaudited) December 31, 2018
(Dollars in millions
and shares in thousands)
(Dollars in millions
and shares in thousands)
ASSETS      
CURRENT ASSETS   
   
Cash and cash equivalents$441
 488
$410
 488
Restricted cash3
 4
3
 4
Accounts receivable, less allowance of $156 and $1422,347
 2,398
Accounts receivable, less allowance of $139 and $1422,446
 2,398
Assets held for sale3
 12
8
 12
Other1,026
 918
1,011
 918
Total current assets3,820
 3,820
3,878
 3,820
Property, plant and equipment, net of accumulated depreciation of $27,385 and $26,85925,793
 26,408
Property, plant and equipment, net of accumulated depreciation of $28,097 and $26,85925,860
 26,408
GOODWILL AND OTHER ASSETS      
Goodwill21,526
 28,031
21,527
 28,031
Operating lease assets1,952
 
1,844
 
Restricted cash30
 26
27
 26
Customer relationships, net8,580
 8,911
8,245
 8,911
Other intangibles, net1,929
 1,868
1,962
 1,868
Other, net1,158
 1,192
1,165
 1,192
Total goodwill and other assets35,175
 40,028
34,770
 40,028
TOTAL ASSETS$64,788
 70,256
$64,508
 70,256
LIABILITIES AND STOCKHOLDERS' EQUITY      
CURRENT LIABILITIES      
Current maturities of long-term debt$632
 652
$1,595
 652
Accounts payable1,481
 1,933
1,634
 1,933
Accrued expenses and other liabilities      
Salaries and benefits823
 1,104
921
 1,104
Income and other taxes386
 337
374
 337
Current operating lease liabilities561
 
488
 
Interest352
 316
294
 316
Other297
 357
337
 357
Current portion of deferred revenue841
 832
852
 832
Total current liabilities5,373
 5,531
6,495
 5,531
LONG-TERM DEBT34,858
 35,409
33,193
 35,409
DEFERRED CREDITS AND OTHER LIABILITIES      
Deferred income taxes, net2,701
 2,527
2,826
 2,527
Benefit plan obligations, net4,265
 4,319
4,213
 4,319
Noncurrent operating lease liabilities1,501
 
1,467
 
Other2,547
 2,642
2,622
 2,642
Total deferred credits and other liabilities11,014
 9,488
11,128
 9,488
COMMITMENTS AND CONTINGENCIES (Note 12)
  

 

      
STOCKHOLDERS' EQUITY      
Preferred stock—non-redeemable, $25.00 par value, authorized 2,000 and 2,000 shares, issued and outstanding 7 and 7 shares
 

 
Common stock, $1.00 par value, authorized 1,600,000 and 1,600,000 shares, issued and outstanding 1,090,445 and 1,080,167 shares1,090
 1,080
Common stock, $1.00 par value, authorized 2,200,000 and 1,600,000 shares, issued and outstanding 1,090,137 and 1,080,167 shares1,090
 1,080
Additional paid-in capital22,575
 22,852
22,342
 22,852
Accumulated other comprehensive loss(2,429) (2,461)(2,419) (2,461)
Accumulated deficit(7,693) (1,643)(7,321) (1,643)
Total stockholders' equity13,543
 19,828
13,692
 19,828
TOTAL LIABILITIES AND STOCKHOLDERS' EQUITY$64,788
 70,256
$64,508
 70,256
See accompanying notes to consolidated financial statements.


Table of Contents


CENTURYLINK, INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS
(UNAUDITED)
Three Months Ended March 31,Six Months Ended June 30,
2019 20182019 2018
(Dollars in millions)(Dollars in millions)
OPERATING ACTIVITIES      
Net (loss) income$(6,165) 115
$(5,794) 407
Adjustments to reconcile net (loss) income to net cash provided by operating activities:      
Depreciation and amortization1,188
 1,283
2,384
 2,573
Impairment of goodwill and other assets6,508
 27
6,506
 28
Deferred income taxes126
 123
244
 400
Provision for uncollectible accounts46
 47
85
 83
Net (gain) loss on early retirement of debt(9) 1
(66) 1
Share-based compensation33
 41
76
 95
Changes in current assets and liabilities:      
Accounts receivable5
 117
(132) 35
Accounts payable(239) (14)(266) (173)
Accrued income and other taxes45
 20
20
 (147)
Other current assets and liabilities, net(336) (262)(233) (276)
Retirement benefits(14) (49)(8) (195)
Changes in other noncurrent assets and liabilities, net(4) 145
67
 400
Other, net(2) 73

 18
Net cash provided by operating activities1,182
 1,667
2,883
 3,249
INVESTING ACTIVITIES      
Capital expenditures(931) (805)(1,731) (1,576)
Proceeds from sale of property, plant and equipment25
 3
Proceeds from sale of property, plant and equipment and other assets26
 125
Other, net
 34
(12) (61)
Net cash used in investing activities(906) (768)(1,717) (1,512)
FINANCING ACTIVITIES      
Net proceeds from issuance of long-term debt
 130

 130
Payments of long-term debt(153) (68)(760) (123)
Net proceeds (payments) on revolving line of credit145
 (405)100
 (405)
Dividends paid(285) (580)(554) (1,156)
Other, net(27) (26)(30) (38)
Net cash used in financing activities(320) (949)(1,244) (1,592)
Net decrease in cash, cash equivalents and restricted cash(44) (50)
Net (decrease) increase in cash, cash equivalents and restricted cash(78) 145
Cash, cash equivalents and restricted cash at beginning of period518
 587
518
 587
Cash, cash equivalents and restricted cash at end of period$474
 537
$440
 732
Supplemental cash flow information:      
Income taxes paid, net$(7) (2)
Interest paid (net of capitalized interest of $15 and $15)$(480) (491)
Income taxes (paid) refunded, net$(22) 292
Interest paid (net of capitalized interest of $32 and $28)$(1,050) (1,061)
   
Cash, cash equivalents and restricted cash:   
Cash and cash equivalents$410
 700
Restricted cash - current3
 5
Restricted cash - noncurrent27
 27
Total$440
 732


See accompanying notes to consolidated financial statements.


Table of Contents


CENTURYLINK, INC.
CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY
(UNAUDITED)


Three Months Ended March 31,Three Months Ended June 30, Six Months Ended June 30,
2019 20182019 2018 2019 2018
(Dollars in millions except per share amounts)(Dollars in millions except per share amounts)
COMMON STOCK          
Balance at beginning of period$1,080
 1,069
$1,090
 1,079
 1,080
 1,069
Issuance of common stock through dividend reinvestment, incentive and benefit plans10
 10

 
 10
 10
Balance at end of period1,090
 1,079
1,090
 1,079
 1,090
 1,079
ADDITIONAL PAID-IN CAPITAL          
Balance at beginning of period22,852
 23,314
22,575
 23,316
 22,852
 23,314
Change in common stock through dividend reinvestment, incentive and benefit plans(13) (6)(2) (3) (14) (9)
Shares withheld to satisfy tax withholdings(26) (25)(3) (10) (29) (35)
Share-based compensation and other, net34
 33
44
 57
 77
 90
Dividends declared(272) 
(272) 
 (544) 
Balance at end of period22,575
 23,316
22,342
 23,360
 22,342
 23,360
ACCUMULATED OTHER COMPREHENSIVE LOSS          
Balance at beginning of period(2,461) (1,995)(2,429) (2,288) (2,461) (1,995)
Cumulative effect of adoption of ASU 2018-02, Reclassification of Certain Tax Effects from Accumulated Other Comprehensive Income

 (407)
 
 
 (407)
Other comprehensive income32
 114
10
 (203) 42
 (89)
Balance at end of period(2,429) (2,288)(2,419) (2,491) (2,419) (2,491)
RETAINED EARNINGS (ACCUMULATED DEFICIT)          
Balance at beginning of period(1,643) 1,103
(7,693) 1,336
 (1,643) 1,103
Net (loss) income(6,165) 115
Net income (loss)371
 292
 (5,794) 407
Cumulative effect of adoption of ASU 2016-02, Leases, net of $37 tax
115
 

 
 115
 
Cumulative effect of adoption of ASU 2018-02, Reclassification of Certain Tax Effects from Accumulated Other Comprehensive Income

 407

 
 
 407
Cumulative net effect of adoption of ASU 2014-09, Revenue from Contracts with Customers, net of $101 tax

 297

 
 
 297
Dividends declared
 (586)1
 (588) 1
 (1,174)
Balance at end of period(7,693) 1,336
(7,321) 1,040
 (7,321) 1,040
TOTAL STOCKHOLDERS' EQUITY$13,543
 23,443
$13,692
 22,988
 13,692
 22,988
DIVIDENDS DECLARED PER COMMON SHARE$0.25
 0.54
$0.25
 0.54
 0.50
 1.08


See accompanying notes to consolidated financial statements.


Table of Contents


CENTURYLINK, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(UNAUDITED)


References in the Notes to "CenturyLink," "we," "us" and "our" refer to CenturyLink, Inc. and its consolidated subsidiaries, unless the context otherwise requires and except in Note 5—Long-Term Debt and Credit Facilities, where such references refer solely to CenturyLink, Inc. References in the Notes to "Level 3" refer to Level 3 Communications, Inc. prior to our acquisition thereof and to its successor-in-interest Level 3 Parent, LLC after such acquisition, unless the context otherwise requires.


(1)     Background


General


We are an international facilities-based communications company engaged primarily in providing an integrated array of services to our residential and business customers.


Basis of Presentation


Our consolidated balance sheet as of December 31, 2018, which was derived from our audited consolidated financial statements, and our unaudited interim consolidated financial statements provided herein have been prepared in accordance with the instructions for Form 10-Q. Certain information and footnote disclosures normally included in financial statements prepared in accordance with accounting principles generally accepted in the United States of America ("GAAP") have been condensed or omitted pursuant to rules and regulations of the Securities and Exchange Commission ("SEC"); however, in our opinion, the disclosures made are adequate to make the information presented not misleading. We believe that these consolidated financial statements include all normal recurring adjustments necessary to fairly present the results for the interim periods. The consolidated results of operations and cash flows for the first threesix months of the year are not necessarily indicative of the consolidated results of operations and cash flows that might be expected for the entire year. These consolidated financial statements and the accompanying notes should be read in conjunction with the audited consolidated financial statements and the notes thereto included in our annual report on Form 10-K for the year ended December 31, 2018.


The accompanying consolidated financial statements include our accounts and the accounts of our subsidiaries in which we have a controlling interest. Intercompany amounts and transactions with our consolidated subsidiaries have been eliminated.


To simplify the overall presentation of our consolidated financial statements, we report immaterial amounts attributable to noncontrolling interests in certain of our subsidiaries as follows: (i) income attributable to noncontrolling interests in other income, (expense), net, (ii) equity attributable to noncontrolling interests in additional paid-in capital and (iii) cash flows attributable to noncontrolling interests in other, net financing activities.


We reclassified certain prior period amounts to conform to the current period presentation, including the categorization of our revenue and expenses in our segment reporting. See Note 11—Segment Information for additional information. These changes had no impact on total operating revenue, total operating expenses or net income (loss) income for any period.


Included in accounts payable at March 31,June 30, 2019 and December 31, 2018, were $2less than $1 million and $86 million, respectively, representing book overdrafts.


Summary of Significant Accounting Policies

The significant accounting policy below is in addition to the significant accounting policies described in Note 1 Background and Summary of Significant Accounting Policies to the consolidated financial statements and accompanying notes in Part II Item 8 of our annual report on Form 10-K for the year ended December 31, 2018.





Table of Contents



Derivatives and Hedging
We may use derivative instruments to hedge exposure to interest rate risks arising from fluctuation in interest rates. We account for derivative instruments in accordance with Accounting Standards Codification 815, Derivatives andHedging, which establishes accounting and reporting standards for derivative instruments. We do not use derivative financial instruments for speculative purposes.
Derivatives are recognized in the consolidated balance sheets at their fair values. When we become a party to a derivative instrument and intend to apply hedge accounting, we formally document the hedge relationship and the risk management objective for undertaking the hedge which includes designating the instrument for financial reporting purposes as a fair value hedge, a cash flow hedge, or a net investment hedge.
We entered into five variable-to-fixed interest rate swap agreements during the first quarter 2019 and six variable-to-fixed interest rate swap agreements during the second quarter 2019, which we designated as cash-flow hedges (see Note 10—Derivative Financial Instruments to our consolidated financial statements in Item 1 of Part 1 of this report). We evaluate the effectiveness of these hedges qualitatively on a quarterly basis. The change in the fair value of the interest rate swaps is reflected in Accumulated Other Comprehensive Income (Loss) (“AOCI”) and is subsequently reclassified into earnings in the period the hedged transaction affects earnings, due to the fact that the interest rate swaps qualify as effective cash flow hedges.

Recently Adopted Accounting Pronouncements


We adopted Accounting Standards Update ("ASU") 2016-02, Leases "Leases (ASC 842)", as of January 1, 2019, using the non-comparative transition option pursuant to ASU 2018-11.  Therefore, we have not restated comparative period financial information for the effects of ASC 842, and we will not make the new required lease disclosures for comparative periods beginning before January 1, 2019. Instead, we will recognize ASC 842's cumulative effect transition adjustment (discussed below) as of January 1, 2019. In addition, we elected the package of practical expedients permitted under the transition guidance within the new standard, which among other things (i) allowed us to carry forward the historical lease classification; (ii) did not require us to reassess whether any expired or existing contracts are or contain leases under the new definition of a lease; and (iii) did not require us to reassess whether previously capitalized initial direct costs for any existing leases would qualify for capitalization under ASC 842. We also elected the practical expedient related to land easements, allowing us to carry forward our accounting treatment for land easements on existing agreements. We did not elect the hindsight practical expedient regarding the likelihood of exercising a lessee purchase option or assessing any impairment of right-of-use assets for existing leases.
On March 5, 2019, the FASBFinancial Accounting Standards Board ("FASB") issued ASU 2019-01, - "Leases (ASC 842): Codification Improvements,Improvements", effective for public companies for fiscal years beginning after December 15, 2019. The new ASU aligns the guidance for fair value of the underlying asset by lessors that are not manufacturers or dealers in ASC 842, with that of existing guidance.  As a result, the fair value of the underlying asset at lease commencement is its cost, reflecting any volume or trade discounts that may apply. However, if there has been a significant lapse of time between when the underlying asset is acquired and when the lease commences, the definition of fair value (in ASC 820, "Fair Value Measurement)Measurement") should be applied. More importantly, the ASU also exempts both lessees and lessors from having to provide certain interim disclosures in the fiscal year in which a company adopts the new leases standard. Early adoption permits public companies to adopt concurrent with the transition to ASC 842 on leases. We adopted ASU 2019-01 as of January 1, 2019.
Adoption of the new standard resulted in the recording of operating lease assets and operating lease liabilities of approximately $2.1 billion and $2.2 billion, respectively, as of January 1, 2019. The difference is driven principally by the netting of our existing real estate restructure reserve against the corresponding operating lease right of use asset. In addition, we recorded a $115 million cumulative adjustment to accumulated deficit as of January 1, 2019, for the impact of the new accounting standard. The adjustment to accumulated deficit was driven by the derecognition of our prior failed sale leaseback transaction discussed in our prior periodic reports. Our financial position for reporting periods beginning on or after January 1, 2019 is presented under the new guidance, while prior period amounts are not adjusted and continue to be reported in accordance with previous guidance. The standard did not materially impact our consolidated net earnings or our cash flows in the first quartersix months ended June 30, 2019.

Table of 2019.Contents

Effective January 1, 2019, we adopted ASU 2017-12, "Targeted Improvements to Accounting for Hedging Activities.Activities". ASU 2017-12 amends current guidance on accounting for hedges mainly to align more closely an entity’s risk management activities and financial reporting relationships through changes to both the designation and measurement guidance for qualifying hedging relationships and the presentation of hedge results. In addition, amendments in ASU 2017-12 simplify the application of hedge accounting by allowing more time to prepare hedge documentation and perform effectiveness assessments on a qualitative basis after hedges are implemented.  The adoption of this standard will be applied prospectively and did not have an impact on us. See Note 10—Derivative Financial Instruments to our consolidated financial statements in Item 1 of Part I of this report for additional disclosure regarding our hedging arrangements.


Recently Issued Accounting Pronouncements


Financial Instruments


In June 2016, the FASB issued ASU 2016-13, "Measurement of Credit Losses on Financial Instruments" ("ASU 2016-13"). The primary impact of ASU 2016-13 for us is a change in the model for the recognition of credit losses related to our financial instruments from an incurred loss model, which recognized credit losses only if it was probable that a loss had been incurred, to an expected loss model, which requires our management team to estimate the total credit losses expected on the portfolio of financial instruments. We are currently reviewing the requirements of the standard and evaluating the impact on our consolidated financial statements.


Table of Contents


We are required to adopt the provisions of ASU 2016-13 no later than January 1, 2020. We expect to adopt ASU 2016-13 on January 1, 2020 and recognize the impacts through a cumulative adjustment to accumulated deficit as of the date of adoption.


(2)    Goodwill, Customer Relationships and Other Intangible Assets


Goodwill, customer relationships and other intangible assets consisted of the following:
 June 30, 2019 December 31, 2018
 (Dollars in millions)
Goodwill$21,527
 28,031
Customer relationships, less accumulated amortization of $9,159 and $8,492$8,245
 8,911
Indefinite-life intangible assets$269
 269
Other intangible assets subject to amortization:   
Capitalized software, less accumulated amortization of $2,765 and $2,616$1,576
 1,468
Trade names and patents, less accumulated amortization of $76 and $61117
 131
Total other intangible assets, net$1,962
 1,868

 March 31, 2019 December 31, 2018
 (Dollars in millions)
Goodwill$21,526
 28,031
Customer relationships, less accumulated amortization of $8,825 and $8,492$8,580
 8,911
Indefinite-life intangible assets$269
 269
Other intangible assets subject to amortization:   
Capitalized software, less accumulated amortization of $2,687 and $2,616$1,536
 1,468
Trade names and patents, less accumulated amortization of $69 and $61124
 131
Total other intangible assets, net$1,929
 1,868


Our goodwill was derived from numerous acquisitions where the purchase price exceeded the fair value of the net assets acquired.

We are required to perform impairment tests related to our goodwill annually, which we perform as of October 31, or sooner if an indicator of impairment occurs. Due toEach of our January 2019 internal reorganization and the decline in our stock price we incurred twowere events inthat triggered impairment testing. Consequently, during the first quarter of 2019 that triggered impairment testing. Due to the impairment indicators noted as a result of these triggering events, we evaluated our goodwill for the internal reorganization in January and again as of March 31, 2019, as a resultwhich led to the first quarter 2019 impairment charge described below. There were no additional triggering events during the second quarter of the decline in our stock price.2019.


Our reporting units are not discrete legal entities with discrete full financial statements. Our assets and liabilities are employed in and relate to the operations of multiple reporting units. For each reporting unit, we compare its estimated fair value of equity to its carrying value of equity that we assign to the reporting unit. If the estimated fair value of the reporting unit is greater than the carrying value, we conclude that no impairment exists. If the estimated fair value of the reporting unit is less than the carrying value, we record an impairment equal to the excess amount.



Table of Contents

When we performed our October 31, 2018 annual impairment test, we estimated the fair value of our reporting units by considering both a market approach and a discounted cash flow method. The market approach method includes the use of multiples of publicly traded companies whose services are comparable to ours. The discounted cash flow method is based on the present value of projected cash flows and a terminal value, which represents the expected normalized cash flows of the reporting units beyond the cash flows from the discrete projection period. Because our low stock price was athe primary trigger for impairment testing, we estimated the fair value of our operations using only the market approach.approach in the quarter ended March 31, 2019. Applying this approach, we utilized company comparisons and analyst reports within the telecommunications industry which have historically supported a range of fair values of annualized revenue and EBITDA (earnings before interest, taxes, depreciation and amortization) multiples between 2.1x and 4.9x and 4.9x and 9.8x, respectively. We selected a revenue and EBITDA multiple for each of our reporting units within this range. We reconciled the estimated fair values of the reporting units to our market capitalization as of the date of each of our triggering events during the first quarter of 2019 and concluded that the indicated control premium of approximately 4.5% and 4.1% was reasonable based on recent transactions in the market place. ForIn the three monthsquarter ended March 31, 2019, based on our assessments performed with respect to the reporting units as described above, we concluded that the estimated fair value of certain of our reporting units was less than our carrying value of equity as of the date of each of our triggering events during the first quarter. As a result, we recorded non-cash, non-tax-deductible goodwill impairment charges aggregating to $6.5 billion forin the three monthsquarter ended March 31, 2019.


Table of Contents

The following table shows the March 31, 2019 impairments at each of our reportable segments:

 Impairments
 (Dollars in millions)
International and Global Accounts                     $934
Enterprise1,471
Small and Medium Business896
Wholesale                                                        3,019
Consumer186
Total$6,506


The market multiples approach that we used in the quarter ended March 31, 2019 incorporates significant estimates and assumptions related to the forecasted results for the remainder of the year, including revenues, expenses, and the achievement of other cost synergies. In developing the market multiple, we also considered observed trends of our industry participants. Our failure to attain these forecasted results or changes in trends could result in future impairments. Our assessment included many qualitative factors that required significant judgment. Alternative interpretations of these factors could have resulted in different conclusions regarding the size of our impairments. Continued declines in our profitability, cash flows or the sustained, historically low trading prices of our common stock, may result in further impairment. 

Our goodwill was derived from numerous acquisitions where the purchase price exceeded the fair value of the net assets acquired.


Amortization expense for intangible assets for the three months ended March 31,June 30, 2019 and 2018 totaled $429$440 million and $444$447 million, respectively, and for the six months ended June 30, 2019 and 2018 totaled $869 million and $890 million, respectively. As of March 31,June 30, 2019, the gross carrying amount of goodwill, customer relationships, indefinite-life and other intangible assets was $43.6$43.7 billion.


We estimate that total amortization expense for intangible assets for the years ending December 31, 2019 through 2023 will be as follows:
 (Dollars in millions)
2019 (remaining six months)$845
20201,638
20211,198
2022963
2023886

 (Dollars in millions)
2019 (remaining nine months)$1,260
20201,600
20211,158
2022978
2023900


In January 2019, Jeff Storey, our Chief Operating Decision Maker ("CODM"), announced a new organization structure and began managing our operations in the following five segments: international and global accounts, enterprise, small and medium business, wholesale and consumer. As a result of this decision, we reclassified certain prior period amounts to conform to the current period presentation.


Table of Contents


The following table shows the rollforward of goodwill assigned to our reportable segments from December 31, 2018 through March 31,June 30, 2019:
 International and Global AccountsEnterpriseSmall and Medium BusinessWholesaleConsumerTotal
 (Dollars in millions)
As of December 31, 2018$3,595
5,222
5,193
6,437
7,584
28,031
  January 2019 reorganization
987
(1,038)395
(344)
  Effect of foreign currency rate change2




2
Impairments(934)(1,471)(896)(3,019)(186)(6,506)
As of June 30, 2019$2,663
4,738
3,259
3,813
7,054
21,527
 International and Global AccountsEnterpriseSmall and Medium BusinessWholesaleConsumerTotal
 (Dollars in millions)
As of December 31, 2018$3,595
5,222
5,193
6,437
7,584
28,031
  January 2019 reorganization
987
(1,038)395
(344)
  Effect of foreign currency rate change1




1
Impairments(934)(1,471)(896)(3,019)(186)(6,506)
As of March 31, 2019$2,662
4,738
3,259
3,813
7,054
21,526

(3)     Revenue Recognition


Refer to the Revenue Recognition section of Note 1—Background and Summary of Significant Accounting Policies and Note 5—Revenue Recognition in our annual report on Form 10-K for the year ended December 31, 2018 for further information regarding our application of ASC 606, “Revenue from Contracts with Customers”, including practical expedients and judgments applied in determining the amounts and timing of revenue from contracts with customers.


Reconciliation of Total Revenue to Revenue from Contracts with Customers


The following table provides the amount of revenue that is not subject to ASC 606, but is instead governed by other accounting standards:
Three Months EndedThree Months Ended June 30, Six Months Ended June 30,
March 31, 2019 March 31, 20182019 2018 2019 2018
(Dollars in millions)(Dollars in millions)
Total revenue$5,647
 5,945
$5,578
 5,902
 11,225
 11,847
Adjustments for non-ASC 606 revenue (1)
(358) (312)(356) (325) (714) (636)
Total revenue from contracts with customers$5,289
 5,633
$5,222
 5,577
 10,511
 11,211



(1) Includes regulatory revenue, lease revenue, sublease rental income, revenue from fiber capacity lease arrangements and failed sale leaseback income, which are not within the scope of ASC 606.


Customer Receivables and Contract Balances


The following table provides balances of customer receivables, contract assets and contract liabilities as of March 31,June 30, 2019 and December 31, 2018:
March 31, 2019 December 31, 2018June 30, 2019 December 31, 2018
(Dollars in millions)(Dollars in millions)
Customer receivables(1)
$2,286
 2,346
$2,379
 2,346
Contract assets134
 140
141
 140
Contract liabilities869
 860
1,000
 860
(1) Gross customer receivables of $2.4$2.5 billion and $2.5 billion, net of allowance for doubtful accounts of $145$128 million and $132 million, at March 31,June 30, 2019 and December 31, 2018, respectively.


Table of Contents


Contract liabilities are consideration we have received from our customers or billed in advance of providing goods or services promised in the future. We defer recognizing this consideration as revenue until we have satisfied the related performance obligation to the customer. Contract liabilities include recurring services billed one month in advance and installation and maintenance charges that are deferred and recognized over the actual or expected contract term, which ranges from one to seven years depending on the service. Contract liabilities are included within deferred revenue in our consolidated balance sheets.


The following table provides information about revenue recognized for the three and six months ended March 31,June 30, 2019 and 2018:
 Three Months Ended June 30, Six Months Ended June 30,
 2019 2018 2019 2018
 (Dollars in millions)
Revenue recognized in the period from:       
Amounts included in contract liability at the beginning of the period (January 1, 2019 and 2018, respectively)$44
 50
 534
 573
Performance obligations satisfied in previous periods
 
 
 

 Three Months Ended
 March 31, 2019 March 31, 2018
 (Dollars in millions)
Revenue recognized in the period from:   
Amounts included in contract liability at the beginning of the period (January 1, 2019 and 2018, respectively)$490
 523
Performance obligations satisfied in previous periods
 


Performance Obligations


As of March 31,June 30, 2019, our estimated revenue expected to be recognized in the future related to performance obligations associated with customer contracts that are unsatisfied (or partially satisfied) is approximately $6.4$6.7 billion. We expect to recognize approximately 77%75% of this revenue through 2021, with the balance recognized thereafter.


We do not disclose the value of unsatisfied performance obligations for contracts for which we recognize revenue at the amount to which we have the right to invoice for services performed (for example, uncommitted usage or non-recurring charges associated with professional or technical services to be completed), or contracts that are classified as leasing arrangements that are not subject to ASC 606.


Contract Costs


The following table provides changes in our contract acquisition costs and fulfillment costs:
 Three Months Ended June 30, 2019 Three Months Ended June 30, 2018
 (Dollars in millions)
 Acquisition Costs Fulfillment Costs Acquisition Costs Fulfillment Costs
Beginning of period balance$329
 198
 281
 150
Costs incurred43
 44
 47
 29
Amortization(51) (35) (41) (18)
End of period balance$321
 207
 287
 161


 Six Months Ended June 30, 2019 Six Months Ended June 30, 2018
 (Dollars in millions)
 Acquisition Costs Fulfillment Costs Acquisition Costs Fulfillment Costs
Beginning of period balance$322
 187
 268
 133
Costs incurred100
 78
 99
 58
Amortization(101) (58) (80) (30)
End of period balance$321
 207
 287
 161



Table of Contents
 Three Months Ended March 31, 2019 Three Months Ended March 31, 2018
 (Dollars in millions)
 Acquisition Costs Fulfillment Costs Acquisition Costs Fulfillment Costs
Beginning of period balance$322
 187
 268
 133
Costs incurred57
 34
 52
 29
Amortization(50) (23) (39) (12)
End of period balance$329
 198
 281
 150


Acquisition costs include commission fees paid to employees as a result of obtaining contracts. Fulfillment costs include third party and internal costs associated with the provision, installation and activation of telecommunications services to customers, including labor and materials consumed for these activities.


Deferred acquisition and fulfillment costs are amortized based on the transfer of services on a straight-line basis over the average customer life of 30 months for consumer customers and 12 to 60 months for business customers. Amortized fulfillment costs are included in cost of services and products and amortized acquisition costs are included in selling, general and administrative expenses in our consolidated statements of operations. The amount of these deferred costs that are anticipated to be amortized in the next twelve months are included in other current assets on our consolidated balance sheets. The amount of deferred costs expected to be amortized beyond the next twelve months is included in other non-current assets on our consolidated balance sheets. Deferred acquisition and fulfillment costs are assessed for impairment on an annual basis.

Table of Contents



(4) Leases
 
Effective January 1, 2019, we adopted ASC 842 using the non-comparative transition option of applying the new standard at the adoption date. In addition, we elected the package of practical expedients permitted under the transition guidance within the new standard. This allowed us to carry forward the historical lease classification. Adoption of the new standard resulted in the recording of additional operating lease right of use assets and operating lease liabilities of approximately $2.1 billion and $2.2 billion, respectively, as of January 1, 2019. The difference is driven principally by the netting of our existing real estate restructure reserve against the corresponding operating lease right of use asset. In addition, we recorded a $115 million cumulative adjustment, net of deferred taxes, to accumulated deficit as of January 1, 2019, for the impact of the new accounting standard. The adjustment to accumulated deficit was driven by the derecognition of our prior failed sales leaseback transaction discussed in our prior periodic reports. The standard did not materially impact our consolidated net earnings or our cash flows in the first quarter of 2019. FinancialOur financial position for reporting periods beginning on or after January 1, 2019 areis presented under the new guidance, while prior periods amounts are not adjusted and continue to be reported in accordance with previous guidance.


We primarily lease various office facilities, switching and colocation facilities, equipment and dark fiber. Leases with an initial term of 12 months or less are not recorded on the balance sheet; we recognize lease expense for these leases on a straight-line basis over the lease term.


We determine if an arrangement is a lease at inception and whether that lease meets the classification criteria of a finance or operating lease. Lease-related assets, or right-of-use assets, are recognized at the lease commencement date at amounts equal to the respective lease liabilities. Lease-related liabilities are recognized at the present value of the remaining contractual fixed lease payments, discounted using our incremental borrowing rates. Operating lease expense is recognized on a straight-line basis over the lease term, while variable lease payments are expensed as incurred.


Some of our lease arrangements contain lease components (including fixed payments including rent, real estate taxes and insurance costs) and non-lease components (including common-area maintenance costs). We generally account for each component separately based on the estimated standalone price of each component. For colocation leases, we account for the lease and non-lease components as a single lease component.


Table of Contents


Many of our lease agreements contain renewal options; however, we do not recognize right-of-use assets or lease liabilities for renewal periods unless it is determined that we are reasonably certain of renewing the lease at inception or when a triggering event occurs. Certain leases also include options to purchase the leased property. The depreciable life of assets and leasehold improvements are limited by the expected lease term, unless there is a transfer of title or purchase option reasonably certain to be exercised. Our lease agreements do not contain any material residual value guarantees or material restrictive covenants.

Lease expense consisted of the following:
 Three Months Ended June 30, 2019 Six Months Ended June 30, 2019
 (Dollars in millions)
Operating and short-term lease cost$166
 335
Finance lease cost:   
   Amortization of right-of-use assets11
 23
   Interest on lease liability3
 7
Total finance lease cost14
 30
Total lease cost$180
 365


Table of Contents
 Three Month Ended March 31, 2019
 (Dollars in millions)
Operating and short-term lease cost$169
Finance lease cost: 
   Amortization of right-of-use assets12
   Interest on lease liability4
Total finance lease cost16
Total lease cost$185

Supplemental unaudited consolidated balance sheet information and other information related to leases:
  June 30,
Leases (millions)Classification on the Balance Sheet2019
Assets  
Operating lease assetsOperating lease assets$1,844
Finance lease assetsProperty, plant and equipment, net of accumulated depreciation263
Total leased assets$2,107
   
Liabilities  
Current  
   OperatingOther current liabilities$488
   FinanceCurrent portion of long-term debt32
Noncurrent  
   OperatingNoncurrent operating lease liabilities1,467
   FinanceLong-term debt188
Total lease liabilities$2,175
   
Weighted-average remaining lease term (years) 
   Operating leases7.8
   Finance leases11.2
Weighted-average discount rate  
   Operating leases6.96%
   Finance leases5.46%
  March 31,
Leases (millions)Classification on the Balance Sheet2019
Assets  
Operating lease assetsOperating lease assets$1,952
Finance lease assetsProperty, plant and equipment, net of accumulated depreciation$271
Total leased assets $2,223
   
Liabilities  
Current  
   OperatingOther current liabilities$561
   FinanceCurrent portion of long-term debt$36
Noncurrent  
   OperatingNoncurrent operating lease liabilities$1,501
   FinanceLong-term debt$190
Total lease liabilities $2,288
   
Weighted-average remaining lease term (years) 
   Operating leases 8.1
   Finance leases 11.1
Weighted-average discount rate  
   Operating leases 6.73%
   Finance leases 5.45%

Supplemental unaudited consolidated cash flow statement information related to leases:

 Six Months Ended June 30, 2019
 (Dollars in millions)
Cash paid for amounts included in the measurement of lease liabilities: 
   Operating cash flows from operating leases$351
   Operating cash flows from finance leases6
   Finance cash flows from finance leases17



Table of Contents

 Three Month Ended March 31, 2019
 (Dollars in millions)
Cash paid for amounts included in the measurement of lease liabilities: 
   Operating cash flows from operating leases$182
   Operating cash flows from finance leases3
   Finance cash flows from finance leases8


As of March 31,June 30, 2019, maturities of lease liabilities were as follows:
 Operating Leases Finance Leases
 (Dollars in millions)
2019 (remaining six months)$288
 22
2020456
 36
2021367
 25
2022319
 23
2023274
 20
Thereafter895
 179
Total lease payments2,599
 305
   Less: interest(644) (85)
Total$1,955
 220
Less: current portion(488) (32)
Long-term portion$1,467
 188

 Operating Leases Finance Leases
 (Dollars in millions)
2019 (remaining nine months)$463
 38
2020462
 35
2021381
 22
2022301
 20
2023260
 19
Thereafter878
 179
Total lease payments2,745
 313
   Less: interest(683) (87)
Total$2,062
 226
Less: current portion(561) (36)
Long-term portion$1,501
 190


As of March 31,June 30, 2019, we had no material operating or finance leases that had not yet commenced.

Operating Lease Income


CenturyLink leases various IRUs, office facilities, switching facilities and other network sites to third parties under operating leases. Lease and sublease income isare included in operating revenue in the consolidated statements of operations.


For the three and six months ended March 31,June 30, 2019, our gross rental income was $205 million and $404 million, respectively, which represents 4% and 4%, respectively, of our operating revenue for the three and six months ended June 30, 2019 and for the three and six months ended June 30, 2018, our gross rental income was $199$253 million and $219$472 million, respectively.respectively, which represents 4% and 4%, respectively, of our operating revenue for the three and six months ended June 30, 2018.


We adopted ASU 2016-02 on January 1, 2019 as noted above, and as required, the following disclosure is provided for periods prior to adoption.


Table of Contents


The future annual minimum payments under capital lease agreements as of December 31, 2018 were as follows:
 (Dollars in millions)
Capital lease obligations: 
2019$51
202036
202123
202221
202320
2024 and thereafter183
Total minimum payments334
Less: amount representing interest and executory costs(100)
Present value of minimum payments234
Less: current portion(38)
Long-term portion$196



Table of Contents
 (Dollars in millions)
Capital lease obligations: 
2019$51
202036
202123
202221
202320
2024 and thereafter183
Total minimum payments334
Less: amount representing interest and executory costs(100)
Present value of minimum payments234
Less: current portion(38)
Long-term portion$196


At December 31, 2018, our future rental commitments for Right-of-Way agreements and operating leases were as follows:
Right-of-Way Agreements Operating Leases TotalOperating Leases
(Dollars in millions)(Dollars in millions)
2019$157
 675
 832
$675
2020134
 443
 577
443
2021112
 355
 467
355
2022120
 279
 399
279
2023115
 241
 356
241
2024 and thereafter755
 969
 1,724
969
Total future minimum payments (1)
$1,393
 2,962
 4,355
$2,962

(1)Minimum payments have not been reduced by minimum sublease rentals of $101 million due in the future under non-cancelable subleases.






(5) Long-Term Debt and Credit Facilities


The following chart reflects the consolidated long-term debt of CenturyLink, Inc. and its subsidiaries, including unamortized discounts and premiums and unamortized debt issuance costs, but excluding intercompany debt:
Interest Rates(1)
 Maturities March 31, 2019 December 31, 2018
Interest Rates(1)
 Maturities June 30, 2019 December 31, 2018
    (Dollars in millions)    (Dollars in millions)
Senior Secured Debt: (2)
        
CenturyLink, Inc.        
2017 Revolving Credit Facility5.234% - 5.237% 2022 $695
 550
5.151% - 5.237% 2022 $650
 550
Term Loan A (3)
LIBOR + 2.75% 2022 1,600
 1,622
LIBOR + 2.75% 2022 1,579
 1,622
Term Loan A-1 (3)
LIBOR + 2.75% 2022 347
 351
LIBOR + 2.75% 2022 342
 351
Term Loan B (3)
LIBOR + 2.75% 2025 5,925
 5,940
LIBOR + 2.75% 2025 5,910
 5,940
Subsidiaries:        
Level 3 Financing, Inc.        
Tranche B 2024 Term Loan (4)
LIBOR + 2.25% 2024 4,611
 4,611
LIBOR + 2.25% 2024 4,611
 4,611
Embarq Corporation subsidiaries        
First mortgage bonds7.125% - 8.375% 2023 - 2025 138
 138
7.125% - 8.375% 2023 - 2025 138
 138
Senior Notes and Other Debt:              
CenturyLink, Inc.        
Senior notes5.625% - 7.650% 2019 - 2042 8,010
 8,036
5.625% - 7.650% 2019 - 2042 7,698
 8,036
Subsidiaries:        
Level 3 Financing, Inc.        
Senior notes5.125% - 6.125% 2021 - 2026 5,315
 5,315
5.125% - 6.125% 2021 - 2026 5,315
 5,315
Level 3 Parent, LLC        
Senior notes5.750% 2022 600
 600
5.750% 2022 600
 600
Qwest Corporation        
Senior notes6.125% - 7.750% 2021 - 2057 5,956
 5,956
6.125% - 7.750% 2021 - 2057 5,956
 5,956
Term loan4.500% 2025 100
 100
4.410% 2025 100
 100
Qwest Capital Funding, Inc.        
Senior notes6.875% - 7.750% 2021 - 2031 637
 697
6.875% - 7.750% 2021 - 2031 352
 697
Embarq Corporation and subsidiary        
Senior note7.995% 2036 1,460
 1,485
7.995% 2036 1,450
 1,485
Other9.000% 2019 150
 150
9.000% 2019 148
 150
Finance lease and other obligationsVarious Various 231
 801
Various Various 223
 801
Unamortized discounts and other, net    (11) (8)    (21) (8)
Unamortized debt issuance costs (274) (283) (263) (283)
Total long-term debt    35,490
 36,061
    34,788
 36,061
Less current maturities    (632) (652)    (1,595) (652)
Long-term debt, excluding current maturities    $34,858
 35,409
    $33,193
 35,409
______________________________________________________________________ 
(1)
As of March 31,June 30, 2019.
(2)For information on certain parent or subsidiary guarantees and liens securing this debt, see "Other" below.
(3)Term Loans A, A-1 and B havehad interest rates of 5.249%5.152% and 5.272% as of March 31,June 30, 2019 and December 31, 2018, respectively.
(4)The Tranche B 2024 Term Loan had an interest rate of 4.736%4.652% as of March 31,June 30, 2019 and 4.754% as of December 31, 2018.2018, respectively.


Table of Contents


Long-Term Debt Maturities


Set forth below is the aggregate principal amount of our long-term debt (excluding unamortized discounts, net and unamortized debt issuance costs) maturing during the following years:years as of June 30, 2019:
 
(Dollars in millions)(1)
2019 (remaining nine months)$556
20201,189
20213,115
20225,428
20232,095
2024 and thereafter23,392
Total long-term debt$35,775

(1) Actual principal paid in any year may differ due to the possible future refinancing of outstanding debt or the issuance of new debt. The projected amounts in the table also exclude any impacts from any further acquisitions.
 (Dollars in millions)
2019 (remaining six months)$496
20201,191
20213,118
20225,386
20232,095
2024 and thereafter22,786
Total long-term debt$35,072

Repayments


During the threesix months ended March 31,June 30, 2019, CenturyLink and its affiliates repurchased approximately $111$720 million of their respective debt securities.securities, which primarily included approximately $345 million of Qwest Capital Funding notes and $338 million of CenturyLink, Inc. Senior notes. 


Covenants


Certain of our debt instruments contain affirmative and negative covenants. Debt at CenturyLink, Inc., Level 3 Parent, LLC, and Level 3 Financing, Inc. contain more extensive covenants including, among other things and subject to certain exceptions, restrictions on their ability to declare or pay dividends, repay certain other indebtedness, create liens, incur additional indebtedness, make investments, engage in transactions with their affiliates, dispose of assets and merge or consolidate with any other person. Also, CenturyLink, Inc. and certain of its affiliates will be required to offer to purchase certain of their respective outstanding debt under certain circumstances in connection with certain specified "change of control" transactions.


Certain of our debt instruments contain cross acceleration provisions.


Compliance


As of March 31,June 30, 2019, CenturyLink, Inc. believes it and its subsidiaries were in compliance with the provisions and financial covenants in their respective material debt agreements in all material respects.


Other

In February 2019, we entered into five variable-to-fixed interest rate swap agreements to hedge the interest payments on $2.5 billion notional amount of floating rate debt, seedebt. See Note 1010—Derivative Financial Instruments.


In June 2019, we entered into six variable-to-fixed interest rate swap agreements to hedge the interest payments on $1.5 billion notional amount of floating rate debt. See Note 10—Derivative Financial Instruments.

Subsequent Event

On July 29, 2019, CenturyLink announced that its subsidiary, Level 3 Financing, Inc. will redeem $400 million of its $640 million 6.125% Senior Notes on August 25, 2019.

For additional information on our long-term debt and credit facilities, see Note 6Long-Term Debt and Credit Facilities to our consolidated financial statements in Item 8 of Part II of our annual report on Form 10-K for the year ended December 31, 2018.


(6)  Severance and Leased Real Estate



Table of Contents

Periodically, we reduce our workforce and accrue liabilities for the related severance costs. These workforce reductions result primarily from the progression or completion of our post-acquisition integration plans, increased competitive pressures, cost reduction initiatives, process improvements through automation and reduced workload demands due to the loss of customers purchasing certain services.


Table of Contents


Under prior GAAP, we had previously recognized liabilities to reflect our estimates of the fair values of the existing lease obligations for real estate which we have ceased using, net of estimated sublease rentals. In accordance with transitional guidance under the new lease standard (ASC 842), the existing lease obligation of $110 million as of January 1, 2019 has been netted against the operating lease right of use assets at adoption. For additional information, see Note 4—Leases to our consolidated financial statements in Item 1 of Part I of this report.


Changes in our accrued liabilities for severance expenses were as follows:
 Severance
 (Dollars in millions)
Balance at December 31, 2018$87
Accrued to expense7
Payments, net(55)
Balance at June 30, 2019$39

 Severance
 (Dollars in millions)
Balance at December 31, 2018$87
Accrued to expense4
Payments, net(31)
Balance at March 31, 2019$60


(7)  Employee Benefits


Net periodic benefit (income) expense for our combined pension plan includes the following components:
 Combined Pension Plan
 Three Months Ended June 30, Six Months Ended June 30,
 2019 2018 2019 2018
 (Dollars in millions)
Service cost$14
 17
 28
 33
Interest cost107
 96
 217
 196
Expected return on plan assets(153) (169) (309) (342)
Recognition of prior service credit(2) (2) (4) (4)
Recognition of actuarial loss56
 45
 113
 89
Net periodic pension benefit expense (income)$22
 (13) 45
 (28)

 Combined Pension Plan
 Three Months Ended March 31,
 2019 2018
 (Dollars in millions)
Service cost$14
 16
Interest cost110
 100
Expected return on plan assets(156) (173)
Recognition of prior service credit(2) (2)
Recognition of actuarial loss57
 44
Net periodic pension benefit expense (income)$23
 (15)
Net periodic benefit expense for our post-retirement benefit plans includes the following components:
 Post-Retirement Benefit Plans
 Three Months Ended June 30, Six Months Ended June 30,
 2019 2018 2019 2018
 (Dollars in millions)
Service cost$4
 5
 8
 9
Interest cost28
 25
 55
 49
Recognition of prior service cost4
 5
 8
 10
Net periodic post-retirement benefit expense$36
 35
 71
 68
 Post-Retirement Benefit Plans
 Three Months Ended March 31,
 2019 2018
 (Dollars in millions)
Service cost$4
 4
Interest cost27
 24
Recognition of prior service cost4
 5
Net periodic post-retirement benefit expense$35
 33

Service costs are included in the cost of services and products and selling, general and administrative line items on the Statement of Operations and all other costs listed above are included in the other (expense) income, net line item on the Statement of Operations. Benefits paid by our qualified pension plan are paid through a trust that holds all of the plan's assets. Based on current laws and circumstances, we do not expect any contributions to be required for our qualified pension plan during 2019. The amount of required contributions to our qualified pension plan in 2020 and beyond will depend on a variety of factors, most of which are beyond our control, including earnings on plan investments, prevailing interest rates, demographic experience, changes in plan benefits and changes in funding laws and regulations. We occasionally make voluntary contributions in addition to required contributions. Based on

Table of Contents

current circumstances, we do not anticipate making a voluntary contribution to the trust for our qualified pension plan in 2019.



Table of Contents

(8) Earnings (Loss) Earnings Per Common Share


Basic and diluted earnings (loss) earnings per common share were calculated as follows:
Three Months Ended March 31,Three Months Ended June 30, Six Months Ended June 30,
2019 20182019 2018 2019 2018
(Dollars in millions, except per share amounts, shares in thousands)(Dollars in millions, except per share amounts, shares in thousands)
(Loss) Income (Numerator):   
Net (loss) income$(6,165) 115
Net (loss) income applicable to common stock for computing basic earnings per common share(6,165) 115
Net (loss) income as adjusted for purposes of computing diluted earnings per common share$(6,165) 115
Income (Loss) (Numerator):       
Net income (loss)$371
 292
 (5,794) 407
Net income (loss) applicable to common stock for computing basic earnings per common share371
 292
 (5,794) 407
Net income (loss) as adjusted for purposes of computing diluted earnings per common share$371
 292
 (5,794) 407
Shares (Denominator):          
Weighted-average number of shares:          
Outstanding during period1,083,588
 1,073,560
1,090,342
 1,078,986
 1,086,966
 1,076,273
Non-vested restricted stock(14,710) (7,764)(19,001) (14,275) (16,856) (11,610)
Weighted-average shares outstanding for computing basic earnings per common share1,068,878
 1,065,796
1,071,341
 1,064,711
 1,070,110
 1,064,663
Incremental common shares attributable to dilutive securities:          
Shares issuable under convertible securities
 10
10
 10
 
 10
Shares issuable under incentive compensation plans
 3,377
1,462
 4,098
 
 3,741
Number of shares as adjusted for purposes of computing diluted (loss) earnings per common share1,068,878
 1,069,183
Basic (loss) earnings per common share$(5.77) 0.11
Diluted (loss) earnings per common share (1)
$(5.77) 0.11
Number of shares as adjusted for purposes of computing diluted earnings (loss) per common share1,072,813
 1,068,819
 1,070,110
 1,068,414
Basic earnings (loss) per common share$0.35
 0.27
 (5.41) 0.38
Diluted earnings (loss) per common share (1)
$0.35
 0.27
 (5.41) 0.38
______________________________________________________________________ 
(1)For the threesix months ended March 31,June 30, 2019, we excluded from the calculation of diluted loss per share 3.32.4 million shares, potentially issuable under incentive compensation plans or convertible securities, as their effect, if included, would have been anti-dilutive.
Our calculation of diluted earnings (loss) earnings per common share excludes shares of common stock that are issuable upon exercise of stock options when the exercise price is greater than the average market price of our common stock. We also exclude unvested restricted stock awards that are antidilutive as a result of unrecognized compensation cost. Such shares averaged 5.414.3 million and 4.39.9 million for the three and six months ended March 31,June 30, 2019, respectively, and 3.1 million and 3.7 million for the three and six months ended June 30, 2018, respectively.


(9)  Fair Value of Financial Instruments


The Fair Value Measurement and Disclosure framework provides a three-tiered fair value hierarchy based on the reliability of the inputs used to determine fair value. Input Level 1 refers to fair values determined based on quoted prices in active markets for identical assets. Input Level 2 refers to fair values estimated using significant other observable inputs and Input Level 3 includes fair values estimated using significant unobservable inputs.
Due to their short-term nature, the carrying amounts of our cash, cash equivalents and restricted cash, accounts receivable and accounts payable approximate their fair values.


Table of Contents


The following table presents the carrying amounts and estimated fair values of CenturyLink, Inc.'s financial liabilities as of March 31,June 30, 2019 and December 31, 2018:
   June 30, 2019 December 31, 2018
 
Input
Level
 
Carrying
Amount
 
Fair
Value
 
Carrying
Amount
 
Fair
Value
   (Dollars in millions)
Long-term debt, excluding finance lease and other obligations2 $34,565
 34,914
 35,260
 32,915
Interest rate swap contracts (see Note 10)2 $57
 57
 
 

   March 31, 2019 December 31, 2018
 
Input
Level
 
Carrying
Amount
 
Fair
Value
 
Carrying
Amount
 
Fair
Value
   (Dollars in millions)
Long-term debt, excluding finance lease and other obligations2 $35,259
 35,069
 35,260
 32,915
Interest rate swap contracts (see Note 10)2 $23
 23
 
 


(10) Derivative Financial Instruments
 
From time to time, CenturyLink, Inc. uses derivative financial instruments, primarily interest rate swaps, to manage our exposure to fluctuations in interest rates. Our primary objective in managing interest rate risk is to decrease the volatility of our earnings and cash flows affected by changes in the underlying rates. We have floating rate long-term debt (see Note 5—Long-Term Debt and Credit Facilities to our consolidated financial statements in Item 1 of Part I of this report). These obligations expose us to variability in interest payments due to changes in interest rates. If interest rates increase, interest expense increases. Conversely, if interest rates decrease, interest expense also decreases. We have designated our currently outstanding interest rate swap agreements as cash flow hedges. Swaps designated as cash flowAs described further below, under these hedges, involve the receipt ofwe receive variable-rate amounts from a counterparty in exchange for us making fixed-rate payments over the lives of the agreements without exchange of the underlying notional amount. The change in the fair value of the interest rate swap agreements is reflected in Accumulated Other Comprehensive Income (Loss) (“AOCI”)AOCI and is subsequently reclassified into earnings in the period that the hedged transaction affects earnings, due to the fact that the interest rate swap agreements qualify as effective cash flow hedges. We do not use derivative financial instruments for speculative purposes.
 
In February 2019, we entered into five variable-to-fixed interest rate swap agreements to hedge the interest payments on $2.5 billion notional amount of floating rate debt. The five interest rate swap agreements are with different counterparties; one for $700 million and the other four for $450 million each. The transactions were effective beginning March 31, 2019 and mature March 31, 2022. Under the terms of thethese interest rate swap transactions, we receive interest payments based on one month floating LIBOR terms and pay interest at the fixed rate of 2.48%. We evaluate the effectiveness of these hedges qualitatively on a quarterly basis.

In June 2019, we entered into six variable-to-fixed interest rate swap agreements to hedge the interest payments on $1.5 billion notional amount of floating rate debt. The six interest rate swap agreements are with different counterparties for $250 million each. The transactions were effective beginning June 30, 2019 and mature June 30, 2022. Under the terms of these interest rate swap transactions, we receive interest payments based on one month floating LIBOR terms and pay interest at the fixed rate of 1.58%. We evaluate the effectiveness of these hedges qualitatively on a quarterly basis.
  
CenturyLink, Inc. is exposed to credit related losses in the event of non-performance by counterparties. The counterparties to any of the financial derivatives we enter into are major institutions with investment grade credit ratings. We evaluate counterparty credit risk before entering into any hedge transaction and continue to closely monitor the financial market and the risk that our counterparties will default on their obligations.obligations as part of our quarterly qualitative effectiveness evaluation. This credit risk is generally limited to the unrealized losses in such contracts, should any of these counterparties fail to perform as contracted.
 
Amounts accumulated in AOCI related to derivatives are indirectly recognized in earnings as periodic settlements occursettlement payments are made throughout the term of the swaps, when the related interest payments are made on our variable-rate debt.swaps.


The table below presents the fair value of our derivative financial instruments as well as their classification on the consolidated balance sheets as follows (in millions):
 Liability Derivatives
 June 30, 2019
Derivatives designated asBalance Sheet Location Fair Value
Cash flow hedging contractsOther current and noncurrent liabilities $57

 Liability Derivatives
 March 31, 2019 
Derivatives designated asBalance Sheet Location Fair Value 
Cash flow hedging contractsOther current and noncurrent liabilities $23
 


Table of Contents


The amount of losses recognized in AOCI consists of the following (in millions):
Derivatives designated as hedging instruments 2019
  Cash flow hedging contracts  
     Three months ended June 30, $34
     Six months ended June 30, $57

Derivatives designated as hedging instruments 2019
  Cash flow hedging contracts  
     Three months ended March 31, $23


Amounts currently included in AOCI will be reflected as earnings prior to the settlement of these cash flow hedging contracts in 2022. We estimate that $2.3$12.1 million of net losses on the interest rate swaps (based on the estimated LIBOR curve as of March 31,June 30, 2019) will be reflected as earnings within the next twelve months. Our interest rate swap agreements designated as cash flow hedging contracts qualify as effective hedge relationships.
 
(11)  Segment Information


In January 2019, Jeff Storey, our CODM, announced a new organization structure and began managing our operations in the following five segments: International and Global Accounts Management, Enterprise, Small and Medium Business, Wholesale and Consumer. In addition, our segments are managed based on the direct costs of providing services to their customers and the associated selling, general and administrative costs (primarily salaries and commissions). Shared costs that were previously reported in segments are managed separately and included in operations"Operations and other.Other", in the tables below. We reclassified certain prior period amounts to conform to the current period presentation.


At March 31,June 30, 2019, we had the following five reportable segments:
International and Global Accounts Management ("IGAM") Segment. Under our IGAM segment, we provide our products and services to approximately 200 global enterprise customers and to enterprises and carriers in three operating regions: Asia Pacific, Latin America, Europe Middle East and Africa. IGAM is responsible for working with large multinational organizations in support of their business and IT transformation strategies.  We provide a portfolio of services inclusive of dark fiber; content delivery; private and public networking; hybrid IT solutions including private and public cloud services as well as consulting and professional services; and security services; all of which are described further under "Products and Services Categories"; and
Enterprise Segment. Under our enterprise segment, we provide our products and services to large and medium domestic and global enterprises, federal, state and local governments. Our products and services offered to these customers include our IP and Data Services suite of products, which includes VPN and hybrid networking, Ethernet and IP services; Transport and Infrastructure, which includes wavelengths and private line, dark fiber, colocation and data center services, and professional services; Voice Services, which includes local, long-distance, toll-free and unified communications services; and IT and Managed services, all of which are described further under "Products and Services Categories"; and
International and Global Accounts Management ("IGAM") Segment. Under our IGAM segment, we provide our products and services to approximately 200 global enterprise customers and to enterprises and carriers in three operating regions: Asia Pacific, Latin America, Europe Middle East and Africa. IGAM is responsible for working with large multinational organizations in support
Table of their business and IT transformation strategies.  We provide a portfolio of services inclusive of dark fiber; content delivery; private and public networking; hybrid IT solutions including private and public cloud services as well as consulting and professional services; and security services; all of which are described further under "Products and Services Categories"; andContents
Enterprise Segment. Under our enterprise segment, we provide our products and services to large and medium domestic and global enterprises, federal, state and local governments. Our products and services offered to these customers include our IP and Data Services suite of products, which includes VPN and hybrid networking, Ethernet and IP services; Transport and Infrastructure, which includes wavelengths and private line, dark fiber, colocation and data center services, and professional services; Voice Services, which includes local, long-distance, toll-free and unified communications services; and IT and Managed services, all of which are described further under "Products and Services Categories"; and
Small and Medium Business ("SMB") Segment. Under our SMB segment, we provide our products and services to small and medium businesses directly and through our indirect channel partners. We designate businesses as small or medium based on company employee count. Our products and services offered to these customers include our IP and Data Services suite of products, primarily VPN, IP and Ethernet services; Transport and Infrastructure, which includes broadband, wavelengths and private line services; Voice Services, which includes local, long-distance, national public access, VoIP and toll-free services; and IT and Managed services, all of which are described further under "Products and Services Categories"; and
Wholesale Segment. Under our wholesale segment, we provide our products and services to a wide range of other communication providers across the wireline, wireless, cable, voice and data center sectors. Customers range from large global telecom providers to small regional providers. Our products and services offered to these customers include our IP and Data Services suite of products, primarily Ethernet, VPN and IP services; Transport and Infrastructure, which includes private line, wavelengths, UNE, dark fiber, colocation and data center, and wholesale broadband services; and Voice Services, which includes long-distance, local, toll-free and contact center, and intercarrier tandem services, all of which are described further under "Products and Services Categories"; and
Consumer Segment. Under our consumer segment, we provide our products and services to residential customers. Our products and services offered to these customers include our broadband, local and long-distance voice, and other ancillary services. Additionally, Universal Service Fund ("USF") federal and state support payments, Connect America Fund ("CAF") federal support revenue, and other revenue from leasing and subleasing including prior year rental income associated with the 2017 failed-sale-leaseback is reported in our consumer segment as regulatory revenue in 2018.
Small and Medium Business ("SMB") Segment. Under our SMB segment, we provide our products and services to small and medium businesses directly and through our indirect channel partners. We designate businesses as small or medium based on company employee count. Our products and services offered to these customers include our IP and Data Services suite of products, primarily VPN, IP and Ethernet services; Transport and Infrastructure, which includes broadband, wavelengths and private line services; Voice Services, which includes local, long-distance, national public access, VoIP and toll-free services; and IT and Managed services, all of which are described further under "Products and Services Categories"; and
Wholesale Segment. Under our wholesale segment, we provide our products and services to a wide range of other communication providers across the wireline, wireless, cable, voice and data center sectors. Customers range from large global telecom providers to small regional providers. Our products and services offered to these customers include our IP and Data Services suite of products, primarily Ethernet, VPN and IP services; Transport and Infrastructure, which includes private line, wavelengths, UNE, dark fiber, colocation and data center, and wholesale broadband services; and Voice Services, which includes long-distance, local, toll-free and contact center, and intercarrier tandem services, all of which are described further under "Products and Services Categories"; and
Consumer Segment. Under our consumer segment, we provide our products and services to residential customers. Our products and services offered to these customers include our broadband, local and long-distance voice, and other ancillary services. Additionally, Universal Service Fund ("USF") federal and state support payments, Connect America Fund ("CAF") federal support revenue, and other revenue from leasing and subleasing including prior year rental income associated with the 2017 failed-sale-leaseback is reported in our consumer segment as regulatory revenue in 2018.
Product and Service Categories
We categorize our products and services revenue among the following four categories for the International and Global Accounts Management, Enterprise, Small and Medium Business and Wholesale segments:
IP and Data Services, which includes primarily VPN data networks, Ethernet, IP, video (including our facilities-based video services, CDN services and Vyvx broadcast services) and other ancillary services;


Transport and Infrastructure, which includes broadband, private line (including business data services), data center facilities and services, including cloud, hosting and application management solutions, wavelength, equipment sales and professional services, network security services, dark fiber services and other ancillary services;
Voice and Collaboration, which includes primarily local and long-distance voice, including wholesale voice, and other ancillary services;
IT and Managed Services, which includes information technology services and managed services, which may be purchased in conjunction with our other network services; and
IP and Data Services, which includes primarily VPN data networks, Ethernet, IP, video (including our facilities-based video services, CDN services and Vyvx broadcast services) and other ancillary services;
Transport and Infrastructure, which includes broadband, private line (including business data services), data center facilities and services, including cloud, hosting and application management solutions, wavelength, equipment sales and professional services, network security services, dark fiber services and other ancillary services;
Voice and Collaboration, which includes primarily local and long-distance voice, including wholesale voice, and other ancillary services;
IT and Managed Services, which includes information technology services and managed services, which may be purchased in conjunction with our other network services; and
We categorize our products and services revenue among the following four categories for the consumerConsumer segment:
Broadband, which includes consumer broadband revenue; and
Voice, which includes consumer local and long-distance revenue; and
Regulatory Revenue, which consists of (i) Universal Service Fund, Connect America Fund and other support payments designed to reimburse us for various costs related to certain telecommunications services and (ii) other operating revenue from the leasing and subleasing of space; and
Other, which includes consumer retail video revenue (including our facilities-based video revenue), professional services and other ancillary services.
Broadband, which includes consumer broadband revenue; and
Voice, which includes consumer local and long-distance revenue; and
Regulatory Revenue, which consists of (i) Universal Service Fund, Connect America Fund and other support payments designed to reimburse us for various costs related to certain telecommunications services and (ii) other operating revenue from the leasing and subleasing of space; and
Other, which includes consumer retail video revenue (including our facilities-based video revenue), professional services and other ancillary services.

The following table summarizes our segment results and operating revenue detail for our product and services for the three months ended March 31,June 30, 2019.

Three Months Ended June 30, 2019

International and Global AccountsEnterpriseSmall and Medium BusinessWholesaleConsumerTotal SegmentsOperations and OtherTotal

(Dollars in millions)
Revenue:



 



  

IP and Data Services$420
681
290
339

1,730

1,730
Transport and Infrastructure333
368
106
484

1,291

1,291
Voice and Collaboration94
390
328
193

1,005

1,005
IT and Managed Services55
66
12
2

135

135
Broadband



718
718

718
Voice



477
477

477
Regulatory



158
158

158
Other



64
64

64
Total Revenue902
1,505
736
1,018
1,417
5,578

5,578
Expenses:        
Cost of services and products258
497
147
145
77
1,124
1,322
2,446
Selling, general and administrative68
143
120
21
110
462
498
960
Less: share-based compensation





(43)(43)
Total expense326
640
267
166
187
1,586
1,777
3,363
Total adjusted EBITDA$576
865
469
852
1,230
3,992
(1,777)2,215


Three Months Ended March 31, 2019

International and Global AccountsEnterpriseSmall and Medium BusinessWholesaleConsumerTotal SegmentsOperations and OtherTotal

(Dollars in millions)
Revenue:



 



  

IP and Data Services$420
688
300
341

1,749

1,749
Transport and Infrastructure320
364
107
499

1,290

1,290
Voice and Collaboration94
397
336
196

1,023

1,023
IT and Managed Services57
74
12
1

144

144
Broadband



722
722

722
Voice



489
489

489
Regulatory



159
159

159
Other



71
71

71
Total Revenue$891
1,523
755
1,037
1,441
5,647

5,647
Expenses:




 

Cost of Services and Products259
496
153
141
87
1,136
1,384
2,520
Selling, general and administrative68
149
132
20
109
478
454
932
Less: Share-based compensation





(33)(33)
Total expense327
645
285
161
196
1,614
1,805
3,419
Total adjusted EBITDA$564
878
470
876
1,245
4,033
(1,805)2,228






The following table summarizes our segment results and operating revenue detail for our product and services for the three months ended March 31,June 30, 2018.
 Three Months Ended June 30, 2018
 International and Global AccountsEnterpriseSmall and Medium BusinessWholesaleConsumerTotal SegmentsOperations and OtherTotal
 (Dollars in millions)
Revenue: 







  

IP and Data Services$431
667
299
349

1,746

1,746
Transport and Infrastructure309
381
135
539

1,364

1,364
Voice and Collaboration94
398
371
226

1,089

1,089
IT and Managed Services69
77
14
2

162

162
Broadband



705
705

705
Voice



546
546

546
Regulatory



185
185

185
Other



105
105

105
Total Revenue903
1,523
819
1,116
1,541
5,902

5,902
Expenses:        
Cost of services and products263
500
147
167
124
1,201
1,529
2,730
Selling, general and administrative64
145
136
23
136
504
611
1,115
Less: share-based compensation





(54)(54)
Total expense327
645
283
190
260
1,705
2,086
3,791
Total adjusted EBITDA$576
878
536
926
1,281
4,197
(2,086)2,111



The following table summarizes our segment results and operating revenue detail for our product and services for the six months ended June 30, 2019.
Three Months Ended March 31, 2018Six Months Ended June 30, 2019
International and Global AccountsEnterpriseSmall and Medium BusinessWholesaleConsumerTotal SegmentsOperations and OtherTotalInternational and Global AccountsEnterpriseSmall and Medium BusinessWholesaleConsumerTotal SegmentsOperations and OtherTotal
(Dollars in millions)(Dollars in millions)
Revenue: 







 

  
IP and Data Services$440
665
291
339

1,735

1,735
$840
1,369
590
680

3,479

3,479
Transport and Infrastructure321
399
110
538

1,368

1,368
653
732
213
983

2,581

2,581
Voice and Collaboration101
410
369
231

1,111

1,111
188
787
664
389

2,028

2,028
IT and Managed Services73
73
14
2

162

162
112
140
24
3

279

279
Broadband



712
712

712




1,440
1,440

1,440
Voice



557
557

557




966
966

966
Regulatory



183
183

183




317
317

317
Other



117
117

117




135
135

135
Total Revenue$935
1,547
784
1,110
1,569
5,945

5,945
1,793
3,028
1,491
2,055
2,858
11,225

11,225
Expenses:

   
Cost of Services and Products272
514
153
176
158
1,273
1,530
2,803
Cost of services and products517
993
300
286
164
2,260
2,706
4,966
Selling, general and administrative68
152
127
24
135
506
603
1,109
136
292
252
41
219
940
952
1,892
Less: Share-based compensation





(41)(41)
Less: share-based compensation





(76)(76)
Total expense340
666
280
200
293
1,779
2,092
3,871
653
1,285
552
327
383
3,200
3,582
6,782
Total adjusted EBITDA$595
881
504
910
1,276
4,166
(2,092)2,074
$1,140
1,743
939
1,728
2,475
8,025
(3,582)4,443



The following table summarizes our segment results and operating revenue detail for our product and services for the six months ended June 30, 2018.
 Six Months Ended June 30, 2018
 International and Global AccountsEnterpriseSmall and Medium BusinessWholesaleConsumerTotal SegmentsOperations and OtherTotal
 (Dollars in millions)
Revenue:        
IP and Data Services$871
1,332
590
688

3,481

3,481
Transport and Infrastructure630
780
245
1,077

2,732

2,732
Voice and Collaboration195
808
740
457

2,200

2,200
IT and Managed Services142
150
28
4

324

324
Broadband



1,417
1,417

1,417
Voice



1,103
1,103

1,103
Regulatory



368
368

368
Other



222
222

222
Total Revenue1,838
3,070
1,603
2,226
3,110
11,847

11,847
Expenses:        
Cost of services and products535
1,014
300
343
282
2,474
3,059
5,533
Selling, general and administrative132
297
263
47
271
1,010
1,214
2,224
Less: share-based compensation





(95)(95)
Total expense667
1,311
563
390
553
3,484
4,178
7,662
Total adjusted EBITDA$1,171
1,759
1,040
1,836
2,557
8,363
(4,178)4,185


We recognize revenue in our consolidated statements of operations for certain USF surcharges and transaction taxes that we bill to our customers. Our consolidated statements of operations also reflect the offsetting expense for the amounts we remit to the government agencies. The total amount of such surcharges and transaction taxes that we included in revenues aggregated to $248$232 million and $246$229 million for the three months ended March 31,June 30, 2019 and June 30, 2018, respectively, and $480 million and $476 million, for the six months ended June 30, 2019andJune 30, 2018, respectively. These USF surcharges, where we record revenue and transaction taxes, are assigned to the product and service categories of each segment based on the underlying revenue. We also act as a collection agent for certain other USF and transaction taxes that we are required by government agencies to bill our customers, for which we do not record any revenue or expense because we only act as a pass-through agent.






Revenue and Expenses


Our segment revenue includes all revenue from our International and Global Accounts Management, Enterprise, Small and Medium Business, Wholesale and Consumer segments as described in more detail above. Our segment revenue is based upon each customer's classification. We report our segment revenue based upon all services provided to that segment's customers. Our segment expenses include specific cost of service expenses incurred as a direct result of providing services and products to segment customers, along with selling, general and administrative expenses that are directly associated with specific segment customers or activities. Network expenses not incurred as a direct result of providing services and products to segment customers and centrally managed expenses such as Operations, Finance, Human Resources, Legal, Marketing, Product Management and IT are not assigned to segments as they are managed separately; they are reported as "Operations and Other". We do not assign depreciation and amortization expense or impairments to our segments, as the related assets and capital expenditures are centrally managed and are not monitored by or reported to the CODM by segment. Interest expense is also excluded from segment results because we manage our financing on a consolidated basis and have not allocated assets or debt to specific segments. Stock-based compensation and other income and expense items are not monitored as a part of our segment operations and are therefore excluded from our segment results.


The following table reconciles total segment adjusted EBITDA to net income (loss) income::
 Three Months Ended June 30, Six Months Ended June 30,
 2019 2018 2019 2018
 (Dollars in millions)
Total segment adjusted EBITDA$3,992
 4,197
 8,025
 8,363
Depreciation and amortization(1,196) (1,290) (2,384) (2,573)
Impairment of goodwill
 
 (6,506) 
Other operating expenses(1,777) (2,086) (3,582) (4,178)
Stock-based compensation(43) (54) (76) (95)
Operating income (loss)976
 767
 (4,523) 1,517
Total other expense, net(474) (530) (1,002) (1,044)
Income (loss) before income taxes502
 237
 (5,525) 473
Income tax expense (benefit)131
 (55) 269
 66
Net income (loss)$371
 292
 (5,794) 407

 Three Months Ended March 31,
 2019 2018
 (Dollars in millions)
Total segment adjusted EBITDA$4,033
 4,166
Depreciation and amortization(1,188) (1,283)
Impairment of goodwill(6,506) 
Other operating expenses(1,805) (2,092)
Stock-based compensation(33) (41)
Operating (loss) income(5,499) 750
Total other expense, net(528) (514)
Income (loss) before income tax expense(6,027) 236
Income tax expense(138) (121)
Net (loss) income$(6,165) 115


(12) Commitments and Contingencies and Other Items


We are subject to various claims, legal proceedings and other contingent liabilities, including the matters described below, which individually or in the aggregate could materially affect our financial condition, future results of operations or cash flows. As a matter of course, we are prepared to both litigate these matters to judgment as needed, as well as to evaluate and consider reasonable settlement opportunities.


Irrespective of its merits, litigation may be both lengthy and disruptive to our operations and could cause significant expenditure and diversion of management attention. We review our litigation accrual liabilities on a quarterly basis, but in accordance with applicable accounting guidelines only establish accrual liabilities when losses are deemed probable and reasonably estimable and only revise previously-established accrual liabilities when warranted by changes in circumstances, in each case based on then-available information. As such, as of any given date we could have exposure to losses under proceedings as to which no liability has been accrued or as to which the accrued liability is inadequate. Amounts accrued for our litigation and non-income tax contingencies at March 31,June 30, 2019 aggregated to approximately $121$134 million and are included in other current liabilities and other liabilities in our consolidated balance sheet as of such date. The establishment of an accrual does not mean that actual funds have been set aside to satisfy a given contingency. Thus, the resolution of a particular contingency for the amount accrued could have no effect on our results of operations but nonetheless could have an adverse effect on our cash flows.


In this Note, when we refer to a class action as "putative" it is because a class has been alleged, but not certified in that matter.






Principal Proceedings


Shareholder Class Action Suits

CenturyLink and certain members of the CenturyLink Board of Directors have been named as defendants in a putative shareholder class action lawsuit filed on January 11, 2017 in the 4th Judicial District Court of the State of Louisiana, Ouachita Parish, captioned Jeffery Tomasulo v. CenturyLink, Inc., et al. The complaint asserts, among other things, that the members of CenturyLink’s Board allegedly breached their fiduciary duties to the CenturyLink shareholders in approving the Level 3 merger agreement and, more particularly, that: the consideration that CenturyLink agreed to pay to Level 3 stockholders in the transaction is allegedly unfairly high; the CenturyLink directors allegedly had conflicts of interest in negotiating and approving the transaction; and the disclosures set forth in our preliminary joint proxy statement/prospectus filed in December 2016 are insufficient in that they allegedly fail to contain material information concerning the transaction. The complaint seeks, among other things, a declaration that the members of the CenturyLink Board have breached their fiduciary duties, corrective disclosure, rescissory or other damages and equitable relief, including rescission of the transaction. On February 13, 2017, the parties entered into a memorandum of understanding providing for the settlement of the lawsuit. In January 2019,
the court approved the settlement and entered final judgment. An objector filed an appeal, and that appeal is
pending. The costs of the settlement are not material to our consolidated financial statements.


CenturyLink and certain CenturyLink board members and officers were named as defendants in a putative shareholder class action lawsuit filed on June 12, 2018 in the Boulder County District Court of the state of Colorado, captioned Houser et al. v. CenturyLink, et al. The complaint asserts claims on behalf of a putative class of former Level 3 shareholders who became CenturyLink shareholders as a result of the transaction. It alleges that the proxy statement provided to the Level 3 shareholders failed to disclose material information of several kinds, including information about strategic revenue, customer loss rates, and customer account issues, among other items. The complaint seeks damages, costs and fees, rescission, rescissory damages, and other equitable relief.


Switched Access Disputes


Subsidiaries of CenturyLink, Inc. are among hundreds of companies involved in an industry-wide dispute, raised in nearly 100 federal lawsuits (filed between 2014 and 2016) that have been consolidated in the United States District Court for the Northern District of Texas for pretrial procedures. The disputes relate to switched access charges that local exchange carriers ("LECs") collect from interexchange carriers ("IXCs") for IXCs' use of LEC's access services. In the lawsuits, IXCs, including Sprint Communications Company L.P. ("Sprint") and various
affiliates of Verizon Communications Inc. ("Verizon"), assert that federal and state laws bar LECs from collecting
access charges when IXCs exchange certain types of calls between mobile and wireline devices that are routed
through an IXC. Some of these IXCs have asserted claims seeking refunds of payments for access charges
previously paid and relief from future access charges.


In November 2015, the federal court agreed with the LECs and rejected the IXCs' contention that federal law
prohibits these particular access charges, and also allowed the IXCs to refile state-law claims. Since then, many of
the LECs and IXCs have filed revised pleadings and additional motions, which remain pending. Separately, some of
the defendants, including CenturyLink, Inc.'s LECs, have petitioned the FCC to address these issues on an
industry-wide basis.




Our subsidiaries include both IXCs and LECs which respectively pay and assess significant amounts of the
charges in question. The outcomeoutcomes of these disputes and lawsuits, as well as any related regulatory proceedings
that could ensue, are currently not predictable.


State Tax Suits


Several Missouri municipalities have, beginning in May 2012, asserted claims alleging underpayment of taxes against CenturyLink, Inc. and several of its subsidiaries in a number of proceedings filed in the Circuit Court of St. Louis County, Missouri. These municipalities are seeking, among other things, declaratory relief regarding the application of business license and gross receipts taxes and back taxes from 2007 to the present, plus penalties and interest. In a February 2017 ruling in connection with one of these pending cases, the court entered an order awarding plaintiffs $4 million and broadening the tax base on a going-forward basis. We have appealed that ruling. In a June 2017 ruling in connection with another one of these pending cases, the court made findings which, if not overturned, will result in a tax liability to us well in excess of the contingent liability we have established. In due course, we plan to appeal that decision. We continue to vigorously defend against these claims.




Billing Practices Suits


In June 2017, a former employee filed an employment lawsuit against us claiming that she was wrongfully terminated for alleging that we charged some of our retail customers for products and services they did not authorize. Starting shortly thereafter and continuing since then, and based in part on the allegations made by the former employee, several legal proceedings have been filed.


In June 2017, McLeod v. CenturyLink, a putative consumer class action, was filed against us in the U.S. District Court for the Central District of California alleging that we charged some of our retail customers for products and services they did not authorize. A number of other complaints asserting similar claims have been filed in other federal and state courts, as well. The lawsuits assert claims including fraud, unfair competition, and unjust enrichment. Also in June 2017, Craig. v. CenturyLink, Inc., et al., a putative securities investor class action, was filed in U.S. District Court for the Southern District of New York, alleging that we failed to disclose material information regarding improper sales practices, and asserting federal securities law claims. A number of other cases asserting similar claims have also been filed.


Beginning June 2017, we also received several shareholder derivative demands addressing related topics. In August 2017, the Board of Directors formed a special litigation committee of outside directors to address the allegations of impropriety contained in the shareholder derivative demands. In April 2018, the special litigation committee concluded its review of the derivative demands and declined to take further action. Since then, derivative cases were filed. Two of these cases, Castagna v. Post and Pinsly v. Post, were filed in Louisiana state court in the Fourth Judicial District Court for the Parish of Ouachita. The remaining derivative cases were filed in federal court in
Louisiana and Minnesota. These cases have been brought on behalf of CenturyLink against certain current and
former officers and directors of the Company and seek damages for alleged breaches of fiduciary duties.


The consumer putative class actions, the securities investor putative class actions, and the federal derivative
actions have been transferred to the U.S. District Court for the District of Minnesota for coordinated and
consolidated pretrial proceedings as In Re: CenturyLink Sales Practices and Securities Litigation. Subject to confirmatory discovery and court approval, we have agreed to settle the consumer putative class actions for payments of $15.5 million to compensate class members and of up to $3.5 million for administrative costs. We have accrued for those amounts.


In July 2017, the Minnesota state attorney general filed State of Minnesota v. CenturyTel Broadband Services LLC, et al. in the Anoka County Minnesota District Court, alleging claims of fraud and deceptive trade practices relating to improper consumer sales practices. The suit seeks an order of restitution on behalf of all CenturyLink customers, civil penalties, injunctive relief, and costs and fees. Additionally, we have received and responded to information requests and inquiries from other states.


Locate Service Investigations

In June 2019, Minnesota and Arizona initiated investigations related to the timeliness of responses by certain of our vendors to requests for marking the location of underground telecommunications facilities. We and our subsidiaries are cooperating with the investigations.

Peruvian Tax Litigation


In 2005, the Peruvian tax authorities ("SUNAT") issued tax assessments against one of our Peruvian subsidiaries asserting $26 million, of additional income tax withholding and value-added taxes ("VAT"), penalties and interest for calendar years 2001 and 2002 on the basis that the Peruvian subsidiary incorrectly documented its importations. After taking into account the developments described below, as well as the accrued interest and foreign exchange effects, we believe the total amount of our exposure is $10was $9 million at March 31,June 30, 2019.




We challenged the assessments via administrative and then judicial review processes. In October 2011, the highest administrative review tribunal (the Tribunal) decided the central issue underlying the 2002 assessments in SUNAT's favor. We appealed the Tribunal's decision to the first judicial level, which decided the central issue in favor of Level 3. SUNAT and we filed cross-appeals with the court of appeal. In May 2017, the court of appeal issued a decision reversing the first judicial level. In June 2017, we filed an appeal of the decision to the Supreme Court of Justice, the final judicial level. Oral argument was held before the Supreme Court of Justice in October 2018. A decision on this case is pending.




In October 2013, the Tribunal decided the central issue underlying the 2001 assessments in SUNAT’s favor. We appealed that decision to the first judicial level in Peru, which decided the central issue in favor of SUNAT. In June 2017, we filed an appeal with the court of appeal. In November 2017, the court of appeals issued a decision affirming the first judicial level and we filed an appeal of the decision to the Supreme Court of Justice. That appealOral argument was held before the Supreme Court of Justice in June 2019. A decision on this case is pending.


Brazilian Tax Claims


In December 2004, March 2009, April 2009 and July 2014, the São Paulo state tax authorities issued tax assessments against one of our Brazilian subsidiaries for the Tax on Distribution of Goods and Services (“ICMS”) with respect to revenue from leasing certain assets (in the case of the December 2004, March 2009 and July 2014 assessments) and revenue from the provision of Internet access services (in the case of the April 2009 and July 2014 assessments), by treating such activities as the provision of communications services, to which the ICMS tax applies. In September 2002, July 2009 and May 2012, the Rio de Janeiro state tax authorities issued tax assessments to the same Brazilian subsidiary on similar issues.


We have filed objections to these assessments, arguing that the lease of assets and the provision of Internet access are not communication services subject to ICMS. The objections to the September 2002, December 2004 and March 2009 assessments were rejected by the respective state administrative courts, and we have appealed those decisions to the judicial courts. In October 2012 and June 2014, we received favorable rulings from the lower court on the December 2004 and March 2009 assessments regarding equipment leasing, but those rulings are subject to appeal by the state. No ruling has been obtained with respect to the September 2002 assessment. The objections to the April and July 2009 and May 2012 assessments are still pending final administrative decisions. The July 2014 assessment was confirmed during the fourth quarter of 2014 at the first administrative level, and we appealed this decision to the second administrative level.


We are vigorously contesting all such assessments in both states and, in particular, view the assessment of ICMS on revenue from equipment leasing to be without merit. TheseWe estimate that these assessments, if upheld, could result in a loss of up to $37$38 million at March 31,June 30, 2019 in excess of the accruals established for these matters.


Qui Tam Action


Level 3 was notified in late 2017 of a qui tam action pending against Level 3 Communications, Inc. and others in the United States District Court for the Eastern District of Virginia, captioned United States of America ex rel., Stephen Bishop v. Level 3 Communications, Inc. et al. The original qui tam complaint was filed under seal on November 26, 2013, and an amended complaint was filed under seal on June 16, 2014. The court unsealed the complaints on October 26, 2017.


The amended complaint alleges that Level 3, principally through two former employees, submitted false claims and made false statements to the government in connection with two government contracts. The relator seeks damages in this lawsuit of approximately $50 million, subject to trebling, plus statutory penalties, pre-and-post judgment interest, and attorney’s fees. The case is currently stayed.


Level 3 is evaluating its defenses to the claims. At this time, Level 3 does not believe it is probable Level 3 will incur a material loss. If, contrary to its expectations, the plaintiff prevails in this matter and proves damages at or near $50 million, and is successful in having those damages trebled, the outcome could have a material adverse effect on our results of operations in the period in which a liability is recognized and on our cash flows for the period in which any damages are paid.




Several people, including two former Level 3 employees were indicted in the United States District Court for the Eastern District of Virginia on October 3, 2017, and charged with, among other things, accepting kickbacks from a subcontractor, who was also indicted, for work to be performed under a prime government contract. Of the two former employees, one entered into a plea agreement, and the other is deceased. Level 3 is fully cooperating in the government’s investigations in this matter.




Other Proceedings, Disputes and Contingencies


From time to time, we are involved in other proceedings incidental to our business, including patent
infringement allegations, administrative hearings of state public utility commissions relating primarily to our rates or
services, actions relating to employee claims, various tax issues, environmental law issues, grievance hearings
before labor regulatory agencies and miscellaneous third party tort actions.


We are currently defending several patent infringement lawsuits asserted against us by non-practicing entities, many of which are seeking substantial recoveries. These cases have progressed to various stages and one or more may go to trial in the coming 24 months if they are not otherwise resolved. Where applicable, we are seeking full or partial indemnification from our vendors and suppliers. As with all litigation, we are vigorously defending these actions and, as a matter of course, are prepared to litigate these matters to judgment, as well as to evaluate and consider all reasonable settlement opportunities.


We are subject to various foreign, federal, state and local environmental protection and health and safety laws. From time to time, we are subject to judicial and administrative proceedings brought by various governmental authorities under these laws. Several such proceedings are currently pending, but none individually is reasonably expected to exceed $100,000 in fines and penalties.


The outcome of these other proceedings described under this heading is not predictable. However, based on
current circumstances, we do not believe that the ultimate resolution of these other proceedings, after considering
available defenses and any insurance coverage or indemnification rights, will have a material adverse effect on us.


The ultimate outcome of the above-described matters may differ materially from the outcomes anticipated,
estimated, projected or implied by us in certain of our statements appearing above in this Note, and proceedings
currently viewed as immaterial by us may ultimately materially impact us.


Environmental Contingencies


In connection with our largely historical operations, we have responded to or been notified of potential
environmental liability at approximately 200 properties. We are engaged in addressing or have liquidated
environmental liabilities at many of those properties. We could potentially be held liable, jointly, or severally, and
without regard to fault, for the costs of investigation and remediation of these sites. The discovery of additional
environmental liabilities or changes in existing environmental requirements could have a material adverse effect on
our business.



Table of Contents

(13)  Other Financial Information


Other Current Assets


The following table presents details of other current assets reflected in our consolidated balance sheets:
 June 30, 2019 December 31, 2018
 (Dollars in millions)
Prepaid expenses$371
 307
Income tax receivable87
 82
Materials, supplies and inventory151
 120
Contract assets57
 52
Contract acquisition costs174
 167
Contract fulfillment costs105
 82
Other66
 108
Total other current assets$1,011
 918

 March 31, 2019 December 31, 2018
 (Dollars in millions)
Prepaid expenses$386
 307
Income tax receivable69
 82
Materials, supplies and inventory154
 120
Contract assets58
 52
Contract acquisition costs173
 167
Contract fulfillment costs88
 82
Other98
 108
Total other current assets$1,026
 918




(14)  Accumulated Other Comprehensive Loss


Information Relating to 2019


The table below summarizes changes in accumulated other comprehensive loss recorded on our consolidated balance sheet by component for the threesix months ended March 31,June 30, 2019:
 Pension Plans Post-Retirement
Benefit Plans
 Foreign Currency
Translation
Adjustment
and Other
 Interest Rate Hedges Total
 (Dollars in millions)
Balance at December 31, 2018$(2,173) (58) (230) 
 (2,461)
Other comprehensive loss before reclassifications
 
 (3) (43) (46)
Amounts reclassified from accumulated other comprehensive loss82
 6
 
 
 88
Net current-period other comprehensive income (loss)82
 6
 (3) (43) 42
Balance at June 30, 2019$(2,091) (52) (233) (43) (2,419)

 Pension Plans Post-Retirement
Benefit Plans
 Foreign Currency
Translation
Adjustment
and Other
 Interest Rate Hedges Total
 (Dollars in millions)
Balance at December 31, 2018$(2,173) (58) (230) 
 (2,461)
Other comprehensive income (loss) before reclassifications
 
 5
 (17) (12)
Amounts reclassified from accumulated other comprehensive income41
 3
 
 
 44
Net current-period other comprehensive income (loss)41
 3
 5
 (17) 32
Balance at March 31, 2019$(2,132) (55) (225) (17) (2,429)


The tabletables below presentspresent further information about our reclassifications out of accumulated other comprehensive loss by component for the three and six months ended March 31,June 30, 2019:
Three Months Ended March 31, 2019 Decrease (Increase)
in Net Loss
 Affected Line Item in Consolidated Statement of Operations
  (Dollars in millions)  
Amortization of pension & post-retirement plans(1)
    
Net actuarial loss $57
 Other income (expense), net
Prior service cost 2
 Other income (expense), net
Total before tax 59
  
Income tax benefit (15) Income tax expense
Net of tax $44
  

Three Months Ended June 30, 2019 Decrease (Increase)
in Net Loss
 Affected Line Item in Consolidated Statement of Operations
  (Dollars in millions)  
Amortization of pension & post-retirement plans(1)
    
Net actuarial loss $56
 Other income, net
Prior service cost 2
 Other income, net
Total before tax 58
  
Income tax benefit (14) Income tax expense
Net of tax $44
  
Six Months Ended June 30, 2019 Decrease (Increase)
in Net Loss
 Affected Line Item in Consolidated Statement of Operations
  (Dollars in millions)  
Amortization of pension & post-retirement plans(1)
    
Net actuarial loss $113
 Other income, net
Prior service cost 4
 Other income, net
Total before tax 117
  
Income tax benefit (29) Income tax expense
Net of tax $88
  
________________________________________________________________________
(1)See Note 7—Employee Benefits for additional information on our net periodic benefit (expense) income related to our pension and post-retirement plans.




Information Relating to 2018

The table below summarizes changes in accumulated other comprehensive loss recorded on our consolidated balance sheets by component for the threesix months ended March 31, 2018:
June 30, 2018:
Pension Plans Post-Retirement
Benefit Plans
 Foreign Currency
Translation
Adjustment
and Other
 TotalPension Plans Post-Retirement
Benefit Plans
 Foreign Currency
Translation
Adjustment
and Other
 Total
(Dollars in millions)(Dollars in millions)
Balance at December 31, 2017$(1,731) (235) (29) (1,995)$(1,731) (235) (29) (1,995)
Other comprehensive income before reclassifications
 
 79
 79

 
 (160) (160)
Amounts reclassified from accumulated other comprehensive income31
 4
 
 35
Amounts reclassified from accumulated other comprehensive loss64
 7
 
 71
Net current-period other comprehensive income31
 4
 79
 114
64
 7
 (160) (89)
Cumulative effect of adoption of ASU 2018-02, Reclassification of Certain Tax Effects from Accumulated Other Comprehensive Income(375) (32) 
 (407)(375) (32) 
 (407)
Balance at March 31, 2018$(2,075) $(263) $50
 (2,288)
Balance at June 30, 2018$(2,042) (260) (189) (2,491)


The tabletables below presentspresent further information about our reclassifications out of accumulated other comprehensive loss by component for the three and six months ended March 31, 2018:June 30, 2018
Three Months Ended March 31, 2018 Decrease (Increase)
in Net Income
 Affected Line Item in Consolidated Statement of Operations
Three Months Ended June 30, 2018 Decrease (Increase)
in Net Income
 Affected Line Item in Consolidated Statement of Operations
 (Dollars in millions)   (Dollars in millions)  
Amortization of pension & post-retirement plans(1)
        
Net actuarial loss $44
 Other income (expense), net $45
 Other income, net
Prior service cost 3
 Other income (expense), net 3
 Other income, net
Total before tax 47
   48
  
Income tax benefit (12) Income tax expense (12) Income tax expense
Net of tax $35
   $36
  
Six Months Ended June 30, 2018 Decrease (Increase)
in Net Income
 Affected Line Item in Consolidated Statement of Operations
  (Dollars in millions)  
Amortization of pension & post-retirement plans(1)
    
Net actuarial loss $89
 Other income, net
Prior service cost 6
 Other income, net
Total before tax 95
  
Income tax benefit (24) Income tax expense
Net of tax $71
  

(1)See Note 7—Employee Benefits for additional information on our net periodic benefit (expense) income related to our pension and post-retirement plans.

Table of Contents

(15)  Labor Union Contracts


As of March 31,June 30, 2019, CenturyLink, Inc. had approximately 43,000 employees. Approximately, 26% of our employees were members of various bargaining unitsare represented by the Communication Workers of America ("CWA") andor the International Brotherhood of Electrical Workers ("IBEW"). We believe that relations with our employees continue to be generally good. Approximately 803% of our union-represented employees were subject to collective bargaining agreements that expired on or prior to March 31,June 30, 2019 and are currently being renegotiated. Approximately 6%Additionally, approximately 80% of our unionunion-represented employees are subject to collective bargaining agreements that are scheduled to expire in 2019.over the next 12 months.






ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS


Unless the context requires otherwise, (i) references in this report to "CenturyLink," "we," "us" and "our" refer to CenturyLink, Inc. and its consolidated subsidiaries and (ii) references in this report to "Level 3" refer to Level 3 Communications, Inc. prior to our acquisition thereof and to its successor-in-interest Level 3 Parent, LLC after such acquisition.


All references to "Notes" in this Item 2 of Part I refer to the Notes to Consolidated Financial Statements included in Item 1 of Part I of this report.


Certain statements in this report constitute forward-looking statements. See "Special Note Regarding Forward-Looking Statements" appearing at the beginning of this report and "Risk Factors" in Item 1A of Part I of our annual report on Form 10-K for the year endedDecember 31, 2018 for a discussion of certain factors that could cause our actual results to differ from our anticipated results or otherwise impact our business, financial condition, results of operations, liquidity or prospects.


Overview


Management's Discussion and Analysis of Financial Condition and Results of Operations ("MD&A") included herein should be read in conjunction with MD&A and the other information included in our annual report on Form 10-K for the year ended December 31, 2018, and with the consolidated financial statements and related notes in Item 1 of Part I of this report. The results of operations and cash flows for the first threesix months of the year are not necessarily indicative of the results of operations and cash flows that might be expected for the entire year.


We are an international facilities-based communications company engaged primarily in providing a broad array of integrated services to our residential and business customers. We believe we are among the largest providers of communications services to domestic and global enterprise customers and the third largest wireline telecommunications company in the United States. We provide services in over 60 countries, with most of our revenue being derived in the United States.
At March 31,June 30, 2019, we served 4.8 million consumer broadband subscribers. Our methodology for counting consumer broadband subscribers may not be comparable to those of other companies. We no longer report or discuss access lines as a key operating metric given the significant migration in our industry from legacy services to IP-enabled services.
Segments


At March 31,June 30, 2019, we had the following five segments:
International and Global Accounts Management ("IGAM") Segment. Under our IGAM segment, we provide our products and services to approximately 200 global enterprise customers and three operating regions: Asia Pacific, Latin America, Europe Middle East and Africa. Our international network presence spans and connects over 60 countries and conducts business in 25 languages. IGAM is responsible for working with large multinational organizations in support of their business and IT transformation strategies.  We provide a portfolio of services inclusive of dark fiber; content delivery; private and public networking; hybrid IT solutions including private and public cloud services as well as consulting and professional services; and security services; and
Enterprise Segment. Under our enterprise segment, we provide our products and services to large and medium domestic and global enterprises, federal, state and local governments. Our products and services offered to these customers include our IP and Data Services suite of products, which includes VPN and hybrid networking, Ethernet and IP services; Transport and Infrastructure, which includes wavelengths and private line, dark fiber, colocation and data center services, and professional services; Voice Services, which includes local, long-distance, toll-free and unified communications services; and IT and Managed services, all of which are described further under "Products and Services"; and
International and Global Accounts Management ("IGAM") Segment. Under our IGAM segment, we provide our products and services to approximately 200 global enterprise customers and three operating regions: Asia Pacific, Latin America, Europe Middle East and Africa. Our international network presence spans and connects over 60 countries and conducts business in 25 languages. IGAM is responsible for working with large multinational organizations in support of their business and IT transformation strategies.  We provide a portfolio of services inclusive of dark fiber; content delivery; private and public networking; hybrid IT solutions including private and public cloud services as well as consulting and professional services; and security services; and
Enterprise Segment. Under our enterprise segment, we provide our products and services to large and medium domestic and global enterprises, federal, state and local governments. Our products and services offered to these customers include our IP and Data Services suite of products, which includes VPN and hybrid networking, Ethernet and IP services; Transport and Infrastructure, which includes wavelengths and private line, dark fiber, colocation and data center services, and professional services; Voice Services, which includes local, long-distance, toll-free and unified communications services; and IT and Managed services, all of which are described further under "Products and Services"; and




Small and Medium Business ("SMB") Segment. Under our SMB segment, we provide our products and services to small and medium businesses directly and through our indirect channel partners. Small and medium distinction is based on company employee count. Our products and services offered to these customers include our IP and Data Services suite of products, primarily VPN, IP and Ethernet services; Transport and Infrastructure, which includes broadband, wavelengths and private line services; Voice Services, which includes local, long-distance, national public access, VoIP and toll-free services; and IT and Managed services, all of which are described further under "Products and Services"; and
Wholesale Segment. Under our wholesale segment, we provide our products and services to a wide range of other communication providers across the wireline, wireless, cable, voice and data center sectors. Customers range from large global telecom providers to small regional providers. Our products and services offered to these customers include our IP and Data Services suite of products, primarily Ethernet, VPN and IP services; Transport and Infrastructure, which includes private line, wavelengths, UNE, dark fiber, colocation and data center, and wholesale broadband services; and Voice Services, which includes long-distance, local, toll-free and contact center, and intercarrier tandem services, all of which are described further under "Products and Services"; and
Consumer Segment. Under our consumer segment, we provide our products and services to residential customers. Our products and services offered to these customers include our broadband, local and long-distance voice, and other ancillary services. Additionally, Universal Service Fund ("USF") federal and state support payments, Connect America Fund ("CAF") federal support revenue, and other revenue from leasing and subleasing including prior year rental income associated with the 2017 failed-sale-leaseback is reported in our consumer segment as regulatory revenue.
Small and Medium Business ("SMB") Segment. Under our SMB segment, we provide our products and services to small and medium businesses directly and through our indirect channel partners. Small and medium distinction is based on company employee count. Our products and services offered to these customers include our IP and Data Services suite of products, primarily VPN, IP and Ethernet services; Transport and Infrastructure, which includes broadband, wavelengths and private line services; Voice Services, which includes local, long-distance, national public access, VoIP and toll-free services; and IT and Managed services, all of which are described further under "Products and Services"; and
Wholesale Segment. Under our wholesale segment, we provide our products and services to a wide range of other communication providers across the wireline, wireless, cable, voice and data center sectors. Customers range from large global telecom providers to small regional providers. Our products and services offered to these customers include our IP and Data Services suite of products, primarily Ethernet, VPN and IP services; Transport and Infrastructure, which includes private line, wavelengths, UNE, dark fiber, colocation and data center, and wholesale broadband services; and Voice Services, which includes long-distance, local, toll-free and contact center, and intercarrier tandem services, all of which are described further under "Products and Services"; and
Consumer Segment. Under our consumer segment, we provide our products and services to residential customers. Our products and services offered to these customers include our broadband, local and long-distance voice, and other ancillary services. Additionally, Universal Service Fund ("USF") federal and state support payments, Connect America Fund ("CAF") federal support revenue, and other revenue from leasing and subleasing including prior year rental income associated with the 2017 failed-sale-leaseback is reported in our consumer segment as regulatory revenue in 2018.

Results of Operations


The following table summarizes the results of our consolidated operations for the three and six months ended March 31,June 30, 2019:
 Three Months Ended March 31,
 2019 2018
 (Dollars in millions, except per share amounts)
Operating revenue$5,647
 5,945
Operating expenses11,146
 5,195
Operating (loss) income(5,499)
750
Total other expense, net(528) (514)
INCOME (LOSS) BEFORE INCOME TAX EXPENSE(6,027) 236
Income tax expense138
 121
Net (loss) income$(6,165)
115
Basic (loss) earnings per common share$(5.77) 0.11
Diluted (loss) earnings per common share$(5.77) 0.11
 Three Months Ended June 30, Six Months Ended June 30,
 2019 2018 2019 2018
 (Dollars in millions, except per share amounts)
Operating revenue$5,578
 5,902
 11,225
 11,847
Operating expenses4,602
 5,135
 15,748
 10,330
Operating income (loss)976

767
 (4,523) 1,517
Total other expense, net(474) (530) (1,002) (1,044)
INCOME (LOSS) BEFORE INCOME TAXES502
 237
 (5,525) 473
Income tax expense (benefit)131
 (55) 269
 66
Net income (loss)$371

292
 (5,794) 407
Basic earnings (loss) per common share$0.35
 0.27
 (5.41) 0.38
Diluted earnings (loss) per common share$0.35
 0.27
 (5.41) 0.38


For over a decade, we have experienced revenue declines, excluding the impact of acquisitions, primarily due to declines in voice and private line customers, switched access rates and minutes of use. More recently, we have experienced declines in revenue derived from the sale of certain of our business products and services. To partially mitigate these revenue declines, we remain focused on efforts to, among other things:
promote long-term relationships with our customers through bundling of integrated services;
increase the capacity, speed and usage of our networks;
provide a wide array of diverse services, including enhanced or additional services that may become available in the future due to, among other things, advances in technology or improvements in our infrastructure;
provide our premium services to a higher percentage of our customers;
pursue acquisitions of additional assets if available at attractive prices;




increase prices on our products and services if and when practicable; and
market our products and services to new customers.
Operating Revenue
We categorize our products and services revenue among the following four categories for the International and Global Accounts Management, Enterprise, Small and Medium Business and Wholesale segments:
IP and Data Services, which include primarily VPN data networks, Ethernet, IP, video (including our facilities-based video services, CDN services and Vyvx broadcast services) and other ancillary services;
Transport and Infrastructure, which include broadband, private line (including business data services), data center facilities and services, including cloud, hosting and application management solutions, wavelength, equipment sales and professional services, network security services, dark fiber services and other ancillary services;
Voice and Collaboration, which includes primarily local and long-distance voice, including wholesale voice, and other ancillary services; and
IT and Managed Services, which include information technology services and managed services, which may be purchased in conjunction with our other network services.
IP and Data Services, which include primarily VPN data networks, Ethernet, IP, video (including our facilities-based video services, CDN services and Vyvx broadcast services) and other ancillary services;
Transport and Infrastructure, which include broadband, private line (including business data services), data center facilities and services, including cloud, hosting and application management solutions, wavelength, equipment sales and professional services, network security services, dark fiber services and other ancillary services;
Voice and Collaboration, which includes primarily local and long-distance voice, including wholesale voice, and other ancillary services;
IT and Managed Services, which include information technology services and managed services, which may be purchased in conjunction with our other network services; and
We categorize our products and services revenue among the following four categories for the consumerConsumer segment:
Broadband, which include consumer broadband revenue;
Voice, which include consumer local and long-distance revenue;
Regulatory Revenue, which consist of (i) Universal Service Fund ("USF"), Connect America Fund ("CAF") and other support payments designed to reimburse us for various costs related to certain telecommunications services and (ii) other operating revenue from the leasing and subleasing of space; and
Other, which include consumer retail video revenue (including our facilities-based video revenue), professional services and other ancillary services.
Broadband, which include consumer broadband revenue; and
Voice, which include consumer local and long-distance revenue; and
Regulatory Revenue, which consist of (i) Universal Service Fund ("USF"), Connect America Fund ("CAF") and other support payments designed to reimburse us for various costs related to certain telecommunications services and (ii) other operating revenue from the leasing and subleasing of space; and
Other, which include consumer retail video revenue (including our facilities-based video revenue), professional services and other ancillary services.
The following table summarizes our consolidated operating revenue recorded under each of our eight above described revenue categories:
Three Months Ended March 31, Increase/(Decrease) % Change Three Months Ended June 30, Increase/(Decrease) % Change 
2019 2018 2019 2018 
(Dollars in millions)  (Dollars in millions)  
IP and Data Services$1,749
 1,735
 14
 1 %$1,730
 1,746
 (16) (1)%
Transport and Infrastructure1,290
 1,368
 (78) (6)%1,291
 1,364
 (73) (5)%
Voice and Collaboration1,023
 1,111
 (88) (8)%1,005
 1,089
 (84) (8)%
IT and Managed Services144
 162
 (18) (11)%135
 162
 (27) (17)%
Broadband722
 712
 10
 1 %718
 705
 13
 2 %
Voice489
 557
 (68) (12)%477
 546
 (69) (13)%
Regulatory159
 183
 (24) (13)%158
 185
 (27) (15)%
Other71
 117
 (46) (39)%64
 105
 (41) (39)%
Total operating revenue$5,647
 5,945
 (298) (5)%$5,578
 5,902
 (324) (5)%




 Six Months Ended June 30, Increase/(Decrease) % Change 
 2019 2018  
 (Dollars in millions)  
IP and Data Services$3,479
 3,481
 (2)  %
Transport and Infrastructure2,581
 2,732
 (151) (6)%
Voice and Collaboration2,028
 2,200
 (172) (8)%
IT and Managed Services279
 324
 (45) (14)%
Broadband1,440
 1,417
 23
 2 %
Voice966
 1,103
 (137) (12)%
Regulatory317
 368
 (51) (14)%
Other135
 222
 (87) (39)%
Total operating revenue$11,225
 11,847
 (622) (5)%

Our total operating revenue decreased by $298$324 million, or 5%, and $622 million, or 5%, respectively, for the three and six months ended March 31,June 30, 2019 as compared to the three and six months ended March 31,June 30, 2018 primarily due to decreases in sixseven of the eight revenue categories. Voice revenue under our Consumer segment, transport and infrastructure revenue under our Wholesale, Enterprise and EnterpriseSmall and Medium Business segments and voice and collaboration revenue under our Wholesale and Small and Medium Business segments experienced our largest decreases. See further analysis on operating revenue in segment results below.




Operating Expenses


The following table summarizes our consolidated operating expenses:
 Three Months Ended June 30, Increase/(Decrease) % Change 
 2019 2018  
 (Dollars in millions)  
Cost of services and products (exclusive of depreciation and amortization)$2,446
 2,730
 (284) (10)%
Selling, general and administrative960
 1,115
 (155) (14)%
Depreciation and amortization1,196
 1,290
 (94) (7)%
Total operating expenses$4,602
 5,135
 (533) (10)%
Three Months Ended March 31, Increase/(Decrease) % Change Six Months Ended June 30, Increase/(Decrease) % Change 
2019 2018 2019 2018 
(Dollars in millions)  (Dollars in millions)  
Cost of services and products (exclusive of depreciation and amortization)$2,520
 2,803
 (283) (10)%$4,966
 5,533
 (567) (10)%
Selling, general and administrative932
 1,109
 (177) (16)%1,892
 2,224
 (332) (15)%
Depreciation and amortization1,188
 1,283
 (95) (7)%2,384
 2,573
 (189) (7)%
Goodwill impairment6,506
 
 6,506
 nm
6,506
 
 6,506
 nm
Total operating expenses$11,146
 5,195
 5,951
 115 %$15,748
 10,330
 5,418
 52 %

nmPercentages greater than 200% and comparisons between positive and negative values or to/from zero values are considered not meaningful.



Table of Contents

Cost of Services and Products (exclusive of depreciation and amortization)


Cost of services and products (exclusive of depreciation and amortization) decreased by $283$284 million, or 10%, and $567 million or 10%, respectively, for the three and six months ended March 31,June 30, 2019 as compared to the three and six months ended March 31,June 30, 2018. The decrease in costs of services and products (exclusive of depreciation and amortization) for both periods was attributable to lower salaries and wages and employee related expenses from lower headcount, reduced network expenses and voice usage costs, reduced customer premises equipment costs from lower sales, a decline in content costs for Prism TV, lower network expense and USF rates and lower space and power expenses, whichexpenses. These declines were slightly offset by higher professional services and right of way and dark fiber expenses.


Selling, General and Administrative


Selling, general and administrative expenses decreased by $177$155 million, or 16%14%, and $332 million, or 15%, respectively, for the three and six months ended March 31,June 30, 2019 as compared to the three and six months ended March 31,June 30, 2018. The decrease in selling, general and administrative expenses for both periods was attributable to lower salaries and wages and employee related expenses from lower headcount, a decline in contract labor costs, lower professional fees and hardware and software expensesrent expense due largely to lease terminations over the past year, and a reduction in marketing and advertising expenses, whichexpenses. These declines were slightly offset by higher professional fees and internal commissions.


Depreciation and Amortization


The following table provides detail of our depreciation and amortization expense:
Three Months Ended March 31, Increase/(Decrease) % ChangeThree Months Ended June 30, Increase/(Decrease) % Change
2019 2018 2019 2018 
(Dollars in millions)  (Dollars in millions)  
Depreciation$759
 839
 (80) (10)%$756
 843
 (87) (10)%
Amortization429
 444
 (15) (3)%440
 447
 (7) (2)%
Total depreciation and amortization$1,188
 1,283
 (95) (7)%$1,196
 1,290
 (94) (7)%
 Six Months Ended June 30, Increase/(Decrease) % Change
 2019 2018  
 (Dollars in millions)  
Depreciation$1,515
 1,683
 (168) (10)%
Amortization869
 890
 (21) (2)%
Total depreciation and amortization$2,384
 2,573
 (189) (7)%
Depreciation expense decreased by $80$87 million, or 10%, and $168 million, or 10%, respectively, for the three and six months ended March 31,June 30, 2019 as compared to the three and six months ended March 31,June 30, 2018 primarily due to a net decline in depreciable assets of $47$26 million and $61 million for the three and six month periods, the impact of annual rate depreciable life changes of $27 million and $54 million for the three and six month periods, and the discontinuation of depreciation on failed sale leaseback assets of $17 million and $35 million for the three and six month periods. These decreases were partially offset by increases associated with purchase price depreciation adjustments of $13 million.$2 million and $15 million for the three and six month periods.


Table of Contents


Amortization expense decreased by $15$7 million, or 3%2%, and $21 million, or 2%, respectively, for the three and six months ended March 31,June 30, 2019 as compared to the three and six months ended March 31,June 30, 2018 primarily due to decreases associated with the use of accelerated amortization methods for a portion of the customer intangibles of $18 million and $36 million for the three and six month periods and decreases associated with purchase price amortization adjustmentsannual rate amortizable life changes of software of $6 million and $13 million for the three and six month periods. These decreases associated with software amortization of $6 million,were partially offset by net growth in amortizable assets of $17 million.million and $36 million for the three and six month periods.


Further analysis of our segment operating expenses by segment is provided below in "Segment Results."



Table of Contents

Goodwill Impairments


We are required to perform impairment tests related to our goodwill annually, which we perform as of October 31, or sooner if an indicator of impairment occurs. Due toEach of our January 2019 internal reorganization and the decline in our stock price we incurred twowere events in the first quarter of 2019 that triggered impairment testing. Due toConsequently, during the impairment indicators noted as a resultfirst quarter of these triggering events,2019 we evaluated our goodwill for the internal reorganization in January and again as of March 31, 2019 as a result. There were no additional triggering events during the second quarter of the decline in our stock price.2019.


Our reporting units are not discrete legal entities with discrete full financial statements. Our assets and liabilities are employed in and relate to the operations of multiple reporting units. For each reporting unit, we compare its estimated fair value of equity to its carrying value of equity that we assign to the reporting unit. If the estimated fair value of the reporting unit is equal or greater than the carrying value, we conclude that no impairment exists. If the estimated fair value of the reporting unit is less than the carrying value, we record an impairment equal to the excess amount.


When we performed our October 31, 2018 annual impairment test, we estimated the fair value of our reporting units by considering both a market approach and a discounted cash flow method. The market approach method includes the use of multiples of publicly traded companies whose services are comparable to ours. The discounted cash flow method is based on the present value of projected cash flows and a terminal value, which represents the expected normalized cash flows of the reporting units beyond the cash flows from the discrete projection period. Because our low stock price was a trigger for impairment testing, we estimated the fair value of our operations using only the market approach. Applying this approach, we utilized company comparisons and analyst reports within the telecommunications industry which have historically supported a range of fair values of annualized revenue and EBITDA multiples between 2.1x and 4.9x and 4.9x and 9.8x, respectively. We selected a revenue and EBITDA multiple for each of our reporting units within this range. We reconciled the estimated fair values of the reporting units to our market capitalization as of the date of each of our triggering events during the first quarter and concluded that the indicated control premium of approximately 4.5% and 4.1% waswere reasonable based on recent transactions in the market place. ForIn the three monthsquarter ended March 31, 2019, based on our assessments performed with respect to the reporting units as described above, we concluded that the estimated fair value of certain of our reporting units was less than our carrying value of equity as of the date of each of our triggering events during the first quarter. As a result, we recorded non-cash, non-tax-deductible goodwill impairment charges aggregating to $6.5 billion forin the three monthsquarter ended March 31, 2019. 


Table of Contents

Other Consolidated Results


The following tables summarize our total other expense, net and income tax expense:
Three Months Ended March 31, Increase/(Decrease) % ChangeThree Months Ended June 30, Increase/(Decrease) % Change
2019 2018 2019 2018 
(Dollars in millions)  (Dollars in millions)  
Interest expense$(523) (535) (12) (2)%$(518) (546) (28) (5)%
Other (expense) income, net(5) 21
 (26) nm
Other income, net44
 16
 28
 175 %
Total other expense, net$(528) (514) 14
 3 %$(474) (530) (56) (11)%
Income tax expense$138
 121
 17
 14 %
Income tax expense (benefit)$131
 (55) 186
 nm

 Six Months Ended June 30, Increase/(Decrease) % Change
 2019 2018  
 (Dollars in millions)  
Interest expense$(1,041) (1,081) (40) (4)%
Other income, net39
 37
 2
 5 %
Total other expense, net$(1,002) (1,044) (42) (4)%
Income tax expense (benefit)$269
 66
 203
 nm
_______________________________________________________________________________
nmPercentages greater than 200% and comparisons between positive and negative values or to/from zero values are considered not meaningful.

Table of Contents

Interest Expense


Interest expense decreased by $12$28 million, or 2%5%, and $40 million, or 4%, respectively, for the three and six months ended March 31,June 30, 2019 as compared to the three and six months ended March 31,June 30, 2018. The decrease in interest expense was primarily due to not recording, during the first quarter of 2019, interest associated with the failed sale leaseback that was derecognized as of January 1, 2019 upon implementation of ASC 842 (new leasing standard).decrease in long term debt from $37.3 billion at June 30, 2018 to $34.8 billion at June 30, 2019.


Other (Expense) Income, Net


Other (expense) income, net reflects certain items not directly related to our core operations, including our share of income from partnerships we do not control, interest income, gains and losses from non-operating asset dispositions, foreign currency gains and losses and components of net periodic pension and postretirement benefit costs. Other income, net decreasedincreased by $26$28 million for the three months ended March 31,June 30, 2019 as compared to the three months ended March 31,June 30, 2018. Other income, net increased by $2 million for the six months endedJune 30, 2019 as compared to the six months ended June 30, 2018. The decreaseincrease in other income, net for both periods was primarily due tothe gain on the early extinguishment of debt, which was partially offset by increased pension and postretirement net periodic expense, which was partially offset by gain on the early extinguishment of debt.expense.


Income Tax Expense


For the three and six months ended March 31,June 30, 2019, our effective income tax rate was 26.1% and (4.9)%, respectively and for the three and six months ended June 30, 2018, our effective income tax rate was (2.3%)(23.2)% and 51.3%14.0%, respectively. The effective tax rate for the threesix months ended March 31,June 30, 2019 was primarily due to the goodwill impairment. Without the goodwill impairment, the rate would be 28.8%have been 27.4%. The effective tax rate for the threesix months ended March 31,June 30, 2018 was significantly impacted by the enactmenttax reform impact of the Tax Cuts and Jobs Act legislation in Decemberfiling tax accounting method changes relating to our 2017 which resultedFederal income tax return that significantly accelerated tax deductions into 2017, allowing a carryback claim to 2016 resulting in a re-measurementtax benefit, net of our deferreduncertain positions, of $142 million, offset by purchase price accounting adjustments resulting from the Level 3 acquisition and the tax assets and liabilities at the new federal corporate tax rate.reform impact on those adjustments of $76 million.




Table of Contents

Segment Results


General


For financial reporting purposes, we have determined that as of March 31,June 30, 2019 we had five reportable segments.


We have four segments associated with our business customers: International and Global Accounts Management, Enterprise, Small and Medium Business and Wholesale. For our four segments associated with our business customers, we categorize our products and services and report our related revenue under the following categories: IP and data services, transport and infrastructure, voice and collaboration and IT and managed services. For our Consumer segment, we categorize our products and services and report our related revenue under the following categories: broadband, voice, regulatory revenue and other. From time to time, we change the categorization of our products and services, and we may make similar changes in the future.


Table of Contents


The results of our reportable segments for the three months ended June 30, 2019 and 2018 are summarized below:
 Three Months Ended March 31, 2019
 International and Global AccountsEnterpriseSmall and Medium BusinessWholesaleConsumerTotal SegmentsOperations and OtherTotal
 (Dollars in millions)
Revenue:        
IP and Data Services$420
688
300
341

1,749

1,749
Transport and Infrastructure320
364
107
499

1,290

1,290
Voice and Collaboration94
397
336
196

1,023

1,023
IT and Managed Services57
74
12
1

144

144
Broadband



722
722

722
Voice



489
489

489
Regulatory



159
159

159
Other



71
71

71
Total Revenue$891
1,523
755
1,037
1,441
5,647

5,647
Expenses:        
Cost of Services and Products259
496
153
141
87
1,136
1,384
2,520
Selling, general and administrative68
149
132
20
109
478
454
932
Less: Share-based compensation





(33)(33)
Total expense327
645
285
161
196
1,614
1,805
3,419
Total adjusted EBITDA$564
878
470
876
1,245
4,033
(1,805)2,228
 Three Months Ended June 30, 2019
 International and Global AccountsEnterpriseSmall and Medium BusinessWholesaleConsumerTotal SegmentsOperations and OtherTotal
 (Dollars in millions)
Total Revenue$902
1,505
736
1,018
1,417
5,578

5,578
Expenses:        
Cost of services and products258
497
147
145
77
1,124
1,322
2,446
Selling, general and administrative68
143
120
21
110
462
498
960
Less: share-based compensation





(43)(43)
Total expense326
640
267
166
187
1,586
1,777
3,363
Total adjusted EBITDA$576
865
469
852
1,230
3,992
(1,777)2,215


Table of Contents


 Three Months Ended March 31, 2018
 International and Global AccountsEnterpriseSmall and Medium BusinessWholesaleConsumerTotal SegmentsOperations and OtherTotal
 (Dollars in millions)
Revenue:        
IP and Data Services$440
665
291
339

1,735

1,735
Transport and Infrastructure321
399
110
538

1,368

1,368
Voice and Collaboration101
410
369
231

1,111

1,111
IT and Managed Services73
73
14
2

162

162
Broadband



712
712

712
Voice



557
557

557
Regulatory



183
183

183
Other



117
117

117
Total Revenue$935
1,547
784
1,110
1,569
5,945

5,945
Expenses:        
Cost of Services and Products272
514
153
176
158
1,273
1,530
2,803
Selling, general and administrative68
152
127
24
135
506
603
1,109
Less: Share-based compensation





(41)(41)
Total expense340
666
280
200
293
1,779
2,092
3,871
Total adjusted EBITDA$595
881
504
910
1,276
4,166
(2,092)2,074
 Three Months Ended June 30, 2018
 International and Global AccountsEnterpriseSmall and Medium BusinessWholesaleConsumerTotal SegmentsOperations and OtherTotal
 (Dollars in millions)
Total Revenue$903
1,523
819
1,116
1,541
5,902

5,902
Expenses:        
Cost of services and products263
500
147
167
124
1,201
1,529
2,730
Selling, general and administrative64
145
136
23
136
504
611
1,115
Less: share-based compensation





(54)(54)
Total expense327
645
283
190
260
1,705
2,086
3,791
Total adjusted EBITDA$576
878
536
926
1,281
4,197
(2,086)2,111





Table of Contents


The following table summarized the variances for our segments for the three months ended March 31,June 30, 2019 to the three months ended March 31,June 30, 2018:
 Three Months Ended March 31, 2019 Compared to Three Months Ended March 31, 2018
 International and Global AccountsEnterpriseSmall and Medium BusinessWholesaleConsumerTotal SegmentsOperations and OtherTotal
 (Dollars in millions)
Revenue:        
IP and Data Services$(20)23
9
2

14

14
Transport and Infrastructure(1)(35)(3)(39)
(78)
(78)
Voice and Collaboration(7)(13)(33)(35)
(88)
(88)
IT and Managed Services(16)1
(2)(1)
(18)
(18)
Broadband



10
10

10
Voice



(68)(68)
(68)
Regulatory



(24)(24)
(24)
Other



(46)(46)
(46)
Total Revenue$(44)(24)(29)(73)(128)(298)
(298)
Expenses:




   
Cost of Services and Products(13)(18)
(35)(71)(137)(146)(283)
Selling, general and administrative
(3)5
(4)(26)(28)(149)(177)
Less: Share-based compensation





8
8
Total expense(13)(21)5
(39)(97)(165)(287)(452)
Total adjusted EBITDA$(31)(3)(34)(34)(31)(133)287
154
 Variances
 International and Global AccountsEnterpriseSmall and Medium BusinessWholesaleConsumerTotal SegmentsOperations and OtherTotal
 (Dollars in millions)
Total Revenue$(1)(18)(83)(98)(124)(324)
(324)
Expenses:        
Cost of services and products(5)(3)
(22)(47)(77)(207)(284)
Selling, general and administrative4
(2)(16)(2)(26)(42)(113)(155)
Less: share-based compensation





11
11
Total expense(1)(5)(16)(24)(73)(119)(309)(428)
Total adjusted EBITDA$
(13)(67)(74)(51)(205)309
104



Table of Contents

The results of our reportable segments for the six months ended June 30, 2019 and 2018 are summarized below:
 Six Months Ended June 30, 2019
 International and Global AccountsEnterpriseSmall and Medium BusinessWholesaleConsumerTotal SegmentsOperations and OtherTotal
 (Dollars in millions)
Total Revenue$1,793
3,028
1,491
2,055
2,858
11,225

11,225
Expenses:        
Cost of services and products517
993
300
286
164
2,260
2,706
4,966
Selling, general and administrative136
292
252
41
219
940
952
1,892
Less: share-based compensation





(76)(76)
Total expense653
1,285
552
327
383
3,200
3,582
6,782
Total adjusted EBITDA$1,140
1,743
939
1,728
2,475
8,025
(3,582)4,443

 Six Months Ended June 30, 2018
 International and Global AccountsEnterpriseSmall and Medium BusinessWholesaleConsumerTotal SegmentsOperations and OtherTotal
 (Dollars in millions)
Total Revenue$1,838
3,070
1,603
2,226
3,110
11,847

11,847
Expenses:        
Cost of services and products535
1,014
300
343
282
2,474
3,059
5,533
Selling, general and administrative132
297
263
47
271
1,010
1,214
2,224
Less: share-based compensation





(95)(95)
Total expense667
1,311
563
390
553
3,484
4,178
7,662
Total adjusted EBITDA$1,171
1,759
1,040
1,836
2,557
8,363
(4,178)4,185


Table of Contents

The following table summarized the variances for our segments for the six months ended June 30, 2019 to the six months ended June 30, 2018:
 Variances
 International and Global AccountsEnterpriseSmall and Medium BusinessWholesaleConsumerTotal SegmentsOperations and OtherTotal
 (Dollars in millions)
Total Revenue$(45)(42)(112)(171)(252)(622)
(622)
Expenses:        
Cost of services and products(18)(21)
(57)(118)(214)(353)(567)
Selling, general and administrative4
(5)(11)(6)(52)(70)(262)(332)
Less: share-based compensation





19
19
Total expense(14)(26)(11)(63)(170)(284)(596)(880)
Total adjusted EBITDA$(31)(16)(101)(108)(82)(338)596
258

For additional information on our reportable segments and product and services categories, see Note 11—Segment Information to our consolidated financial statements in Item 1 of Part I of this report.





Table of Contents


International and Global Accounts Management, Enterprise, Small and Medium Business and Wholesale segmentsSegments

The operations of these four segments have been, and are expected to continue to be, impacted by several significant trends, including those described below:


Revenue. Our mix of total revenue from these segments continue to migrate from traditional wireline voice services to newer, lower cost more technologically advanced products and services as our segment customers increasingly demand integrated data, broadband, hosting and voice services. Our Ethernet-based services in the wholesale market face competition from cable companies and competitive fiber-based telecommunications providers. Demand for our private lines services (including business data services) continues to decline due to our customers' optimization of their networks, industry consolidation and technology migration to higher-speed services. We anticipate continued pricing pressure for our colocation services as our competitors continue to expand their enterprise colocation operations. Sustained expansion in competitive cloud computing offerings by technology companies and other competitors has led to other increased pricing pressure, a migration towards lower-priced cloud-based services and enhanced competition for contracts, and we expect these trends to continue. Customers' demand for new technology has also increased the number of competitors offering services similar to ours. Price compression from each of these above-mentioned competitive pressures has negatively impacted the operating margins of certain business product and service offerings, and we expect this trend to continue. Our traditional wireline revenue has been, and we expect theyit will continue to be, adversely affected by access line losses and price compression. In particular, our access, local services and long-distance revenue have been, and we expect will continue to be, adversely affected by customer migration to more technologically advanced services, a substantial increase in the use of non-voice communications, industry consolidation and price compression caused by various factors. For example, many of our segment customers are substituting cable, wireless and Voice over Internet Protocol ("VoIP") services for traditional voice telecommunications services, resulting in continued access revenue loss. Although our traditional wireline services generally face fewer direct competitors than certain of our newer, lower cost more advanced products and services, customer migration and, to a lesser degree, price compression from competitive pressures have negatively impacted our traditional wireline revenue and the operating margins of these services. We expect this trend to continue. We expect both equipment sales and professional services revenue and the related costs will fluctuate from year to year as this offering tends to be more sensitive than others to changes in the economy and in spending trends of our federal, state and local government customers, many of whom have experienced substantial budget cuts over the past several years, with the possibility of additional future budget cuts.




Expenses. Our operating costs also impact the operating margins of all of our above-mentioned services, but to a lesser extent than price compression and customer disconnects. These operating costs include employee costs, sales commissions, software costs on selected services and third-party facility costs. We believe increases in operating costs have generally had a greater impact on the operating margins of some of our newer, more technologically advanced services as compared to our traditional wireline services, principally because those newer services rely more heavily upon the above-listed support functions. Operating costs, such as third-party facility costs, have also negatively impacted the operating margins of our traditional wireline products and services, but to a lesser extent than customer migration and price compression.


Operating Efficiencies. We continue to evaluate our segment operating structure and focus. This involves balancing our workforce in response to our workload requirements, productivity improvements and changes in industry, competitive, technological and regulatory conditions, while achieving operational efficiencies and improving our processes through automation. However, our ongoing efforts to increase revenueattract new customers will continue to require that we incur higher costs in some areas.areas, sometimes in advance of realizing the potential benefits of these efforts. We also expect our segments to benefit indirectly from any enhanced efficiencies in our company-wide network operations.


Table of Contents


International and Global Accounts Segment Revenue


International
 Three Months Ended June 30, Increase/(Decrease) % Change 
 2019 2018  
 (Dollars in millions)  
Revenue:    

 

IP and Data Services$420
 431
 (11) (3)%
Transport and Infrastructure333
 309
 24
 8 %
Voice and Collaboration94
 94
 
  %
IT and Managed Services55
 69
 (14) (20)%
Total Revenue902
 903
 (1)  %
Expenses:    

 

Cost of services and products258
 263
 (5) (2)%
Selling, general and administrative68
 64
 4
 6 %
Total expense326
 327
 (1)  %
Total adjusted EBITDA$576
 576
 
  %


 Six Months Ended June 30, Increase/(Decrease) % Change 
 2019 2018  
 (Dollars in millions)  
Revenue:       
IP and Data Services$840
 871
 (31) (4)%
Transport and Infrastructure653
 630
 23
 4 %
Voice and Collaboration188
 195
 (7) (4)%
IT and Managed Services112
 142
 (30) (21)%
Total Revenue1,793
 1,838
 (45) (2)%
Expenses:       
Cost of services and products517
 535
 (18) (3)%
Selling, general and administrative136
 132
 4
 3 %
Total expense653
 667
 (14) (2)%
Total adjusted EBITDA$1,140
 1,171
 (31) (3)%


Table of Contents

Three and global accounts segmentSix Months Ended June 30, 2019 Compared to the same periods Ended June 30, 2018

Segment revenue decreased by $44$1 million, or 5%,less than 1% for the three months ended March 31,June 30, 2019 as compared to June 30, 2018 and $45 million or 2%, for the threesix months ended March 31,June 30, 2019 compared to June 30, 2018. SegmentExcluding the impact of foreign currency fluctuations, segment revenue decreased by $27increased $14 million, or 3%,2% for the three months ended March 31,June 30, 2019 as compared to June 30, 2018 and decreased $13 million or 1%, for the threesix months ended March 31,June 30, 2019 compared to June 30, 2018, after adjustment for foreign exchange fluctuations. The decrease in segment operating revenue was largely attributable to lower revenue associated with IP and data services,primarily due to:
For both periods, IT and managed services and voice and collaboration. Foreign currencydeclined due to a large contract that was a factorrenegotiated at lower rates in the year-over-year decline andsecond quarter of 2018;
for both periods, IP and data services declined mostly due to reduced rates and lower traffic; IT
for the six month period, voice and managed servicescollaboration declined due to areduced rates and lower traffic resulting from competitive pressure; partially offset by,
for both periods, transport and infrastructure increased due to expanded services for large contract that was renegotiated in the second quarter of 2018, and voice declines are in line with broader market trends as customers move away from time-division multiplexing (“TDM”).customers.

International and Global Accounts Segment Expenses

International and global accounts segment expenses decreased by $13$1 million, or 4%,less than 1% for the three months ended March 31,June 30, 2019 as compared to June 30, 2018 and $14 million, or 2% for the threesix months ended March 31, 2018. The decrease in our international and global accounts segment expenses wasJune 30, 2019 compared to June 30, 2018, primarily due to a direct cost of revenueservices and products decline commensurate with the revenue decline.


International and Global Accounts Segment Adjusted EBITDA

International and global accounts segment adjusted EBITDA decreased by $31 million, or 5%, for the three months ended March 31, 2019 as compared to the three months ended March 31, 2018. Adjusted EBITDA as a percentage of revenue was 63% for the three months ended March 31, 2019 as compared toremained flat at 64% for the three months ended March 31,June 30, 2019 compared to June 30, 2018 and six months ended June 30, 2019 compared to June 30, 2018. The decrease in our international

Enterprise Segment

 Three Months Ended June 30, Increase/(Decrease) % Change 
 2019 2018  
 (Dollars in millions)  
Revenue:       
IP and Data Services$681
 667
 14
 2 %
Transport and Infrastructure368
 381
 (13) (3)%
Voice and Collaboration390
 398
 (8) (2)%
IT and Managed Services66
 77
 (11) (14)%
Total Revenue1,505
 1,523
 (18) (1)%
Expenses:       
Cost of services and products497
 500
 (3) (1)%
Selling, general and administrative143
 145
 (2) (1)%
Total expense640
 645
 (5) (1)%
Total adjusted EBITDA$865
 878
 (13) (1)%

Table of Contents


 Six Months Ended June 30, Increase/(Decrease) % Change 
 2019 2018  
 (Dollars in millions)  
Revenue:       
IP and Data Services$1,369
 1,332
 37
 3 %
Transport and Infrastructure732
 780
 (48) (6)%
Voice and Collaboration787
 808
 (21) (3)%
IT and Managed Services140
 150
 (10) (7)%
Total Revenue3,028
 3,070
 (42) (1)%
Expenses:       
Cost of services and products993
 1,014
 (21) (2)%
Selling, general and administrative292
 297
 (5) (2)%
Total expense1,285
 1,311
 (26) (2)%
Total adjusted EBITDA$1,743
 1,759
 (16) (1)%

Three and global accounts segment adjusted EBITDA was due predominantlySix Months Ended June 30, 2019 Compared to the reduction of revenue.same periods Ended June 30, 2018


Enterprise Segment Revenue

Enterprise segment revenue decreased by $24$18 million or 2%,1% for the three months ended March 31,June 30, 2019 as compared to June 30, 2018 and $42 million or 1% for the threesix months ended March 31, 2018. The decrease in our total operating revenue was largely attributableJune 30, 2019 compared to lowerJune 30, 2018, due to:
For both periods, transport and infrastructure and voice and collaboration revenue, partially offset by increased IP and data services revenue. Transport and Infrastructure declines are primarily driven by seasonal decreasesdeclined mainly due to decreased equipment sales in equipment andaddition to lower professional services revenue, coupled with the impact of the United States Federal Government shut down. Voicedown for a portion of the six month period;
for both periods, voice and collaboration declines aredeclined, driven by a combination of customer churn of legacycustomers discontinuing traditional voice TDM products and lower rates on customers transitioning to VoIP. Increases inVoIP;
for both periods, IT and managed services declined mainly due to a loss of a couple of large customers;
for both periods, IP and data services revenue increased, which offset some of these declines, driven mainly by customers migrating off traditional wireline services and onto more technologically advanced products.

Enterprise Segment Expenses

Enterprise segment expenses decreased by $21$5 million or 3%,1% for the three months ended March 31,June 30, 2019 as compared to June 30, 2018 and $26 million or 2% for the threesix months ended March 31, 2018. The decrease in our Enterprise segment expenses wasJune 30, 2019 compared to June 30, 2018, primarily due to:
For both periods, cost of services and products declined primarily driven by lower equipment expenses;
for both periods selling, general and administrative costs decreased due to lower equipment, professional servicesheadcount costs and voice expenses,commissions partially offset by increases in cost of sales for IP and data services.increased professional fees.

Enterprise Segment Adjusted EBITDA

Enterprise segment adjusted EBITDA decreased by $3 million, or less than 1%, for the three months ended March 31, 2019 as compared to the three months ended March 31, 2018. Adjusted EBITDA as a percentage of revenue was 58% for the three months ended March 31, 2019 as compared toremained flat at approximately 57% for the three months ended March 31,June 30, 2019 compared to June 30, 2018 and six months ended June 30, 2019 compared to June 30, 2018. The decrease in our enterprise segment adjusted EBITDA was due predominantly to items mentioned above.



Table of Contents



Small and Medium Business Segment Revenue

Small
 Three Months Ended June 30, Increase/(Decrease) % Change 
 2019 2018  
 (Dollars in millions)  
Revenue:       
IP and Data Services$290
 299
 (9) (3)%
Transport and Infrastructure106
 135
 (29) (21)%
Voice and Collaboration328
 371
 (43) (12)%
IT and Managed Services12
 14
 (2) (14)%
Total Revenue736
 819
 (83) (10)%
Expenses:       
Cost of services and products147
 147
 
  %
Selling, general and administrative120
 136
 (16) (12)%
Total expense267
 283
 (16) (6)%
Total adjusted EBITDA$469
 536
 (67) (13)%

 Six Months Ended June 30, Increase/(Decrease) % Change 
 2019 2018  
 (Dollars in millions)  
Revenue:       
IP and Data Services$590
 590
 
  %
Transport and Infrastructure213
 245
 (32) (13)%
Voice and Collaboration664
 740
 (76) (10)%
IT and Managed Services24
 28
 (4) (14)%
Total Revenue1,491
 1,603
 (112) (7)%
Expenses:       
Cost of services and products300
 300
 
  %
Selling, general and administrative252
 263
 (11) (4)%
Total expense552
 563
 (11) (2)%
Total adjusted EBITDA$939
 1,040
 (101) (10)%

Three and medium business segmentSix Months Ended June 30, 2019 Compared to the same periods Ended June 30, 2018

Segment revenue decreased by $29$83 million or 4%,10% for the three months ended March 31,June 30, 2019 as compared to June 30, 2018 and $112 million, or 7% for the threesix months ended March 31, 2018. The decrease in segment operating revenue was largely attributableJune 30, 2019 compared to June 30, 2018, primarily due to:
For both periods, lower voice and collaboration revenue partially offsetas customers continue to migrate from traditional TDM voice to VoIP type services at lower rates;
for both periods, lower transport and infrastructure revenue impacted by increased IP and data services revenue.continued net losses of customers.


Small and Medium Business

Table of Contents

Segment Expenses

Small and medium business segment expenses increaseddecreased by $5$16 million or 2%,6% for the three months ended March 31,June 30, 2019 as compared to June 30, 2018 and $11 million or 2% for the threesix months ended March 31, 2018. The increase in our small and medium business segment expenses wasJune 30, 2019 compared to June 30, 2018, primarily due to higher external commissions paid to partners, partially offset byto:
For both periods, lower employee compensation due to lower headcount.headcount, partially offset by

Small and Medium Business Segment Adjusted EBITDA

Small and medium business segment adjusted EBITDA decreased by $34 million, or 7%,higher external commissions for the threesix months ended March 31, 2019 as compared to the three months ended March 31, 2018. Adjustedended.
Segment adjusted EBITDA as a percentage of revenue was 62%declined slightly to 63% for the three months ended March 31,June 30, 2019 as compared to 64%June 30, 2018 and six months ended June 30, 2019 compared to June 30, 2018.

Wholesale Segment

 Three Months Ended June 30, Increase/(Decrease) % Change 
 2019 2018  
 (Dollars in millions)  
Revenue:       
IP and Data Services$339
 349
 (10) (3)%
Transport and Infrastructure484
 539
 (55) (10)%
Voice and Collaboration193
 226
 (33) (15)%
IT and Managed Services2
 2
 
  %
Total Revenue1,018
 1,116
 (98) (9)%
Expenses:       
Cost of services and products145
 167
 (22) (13)%
Selling, general and administrative21
 23
 (2) (9)%
Total expense166
 190
 (24) (13)%
Total adjusted EBITDA$852
 926
 (74) (8)%

 Six Months Ended June 30, Increase/(Decrease) % Change 
 2019 2018  
 (Dollars in millions)  
Revenue:       
IP and Data Services$680
 688
 (8) (1)%
Transport and Infrastructure983
 1,077
 (94) (9)%
Voice and Collaboration389
 457
 (68) (15)%
IT and Managed Services3
 4
 (1) (25)%
Total Revenue2,055
 2,226
 (171) (8)%
Expenses:       
Cost of services and products286
 343
 (57) (17)%
Selling, general and administrative41
 47
 (6) (13)%
Total expense327
 390
 (63) (16)%
Total adjusted EBITDA$1,728
 1,836
 (108) (6)%

Three and Six Months Ended June 30, 2019 Compared to the same periods Ended June 30, 2018

Segment revenue decreased $98 million or 9% for the three months ended March 31, 2018. The decrease in our smallJune 30, 2019 compared to June 30, 2018 and medium business segment adjusted EBITDA was due predominantly to the reduction of revenue.

Wholesale Segment Revenue

Wholesale segment revenue decreased by $73$171 million or 7%,8% for the threesix months ended March 31,June 30, 2019 as compared to the three months ended March 31, 2018. The decrease in segment operating revenue was largely attributable to lower revenue associated with transport and infrastructure andJune 30, 2018, primarily due to:

Table of Contents

For both periods, voice and collaboration services. Transport declines are primarily driven by customer churn and network consolidation and grooming.  Voice product declines aredeclined driven by a combination of market rate compression and customer volume losses resulting from insourcing and industry consolidation.consolidation in addition for the six months ended the reduction of unprofitable customer relationships;

for the three months, ended transport and infrastructure revenue declined, primarily driven by net customer losses, network consolidation and grooming as well as a prior year settlement benefit and for the six months ended transport and infrastructure revenue declined, primarily driven by net customer losses, network consolidation and grooming, and higher discounts;
Wholesale Segment Expensesfor the three months ended, IP and data services revenue declined, primarily driven by customer rate compression.

Wholesale segmentSegment expenses decreased by $39$24 million, or 20%13%, for the three months ended March 31,June 30, 2019 as compared to June 30, 2018 and $63 million, or 16% for the threesix months ended March 31, 2018. The decrease in our wholesale segment expenses wasJune 30, 2019 compared to June 30, 2018, primarily due to a direct cost of revenueservices and products decline commensurate with the revenue decline, network grooming, revenue product mix and operating synergies.


Wholesale Segment Adjusted EBITDA

Wholesale segment adjusted EBITDA decreased by $34 million, or 4%, for the three months ended March 31, 2019 as compared to the three months ended March 31, 2018. Adjusted EBITDA as a percentage of revenue wasincreased slightly to 84% for the three months ended March 31,June 30, 2019 as compared to 82% for the threeJune 30, 2018 and six months ended March 31,June 30, 2019 compared to June 30, 2018. The decrease in our wholesale segment adjusted EBITDA was due predominantly to items mentioned above. A combination of changing product mix and realized cost savings resulted in improved adjusted EBITDA as a percent of revenue.


Consumer Segment


The operations of our consumer segment have been, and are expected to continue to be, impacted by several significant trends, including those described below:


Revenue. In order to remain competitive and attract additional residential broadband subscribers, we believe it is important to continually increase our broadband network's scope and transmission speeds. As a result, we continue to invest in our broadband network, which allows for the delivery of higher-speed broadband services to a greater number of customers. We compete in a maturing broadband market in which most consumers already have broadband services and growth rates in new subscribers have slowed or declined. Moreover, as described further in Item 1A of Part I of our annual report on Form 10-K for the year ended December 31, 2018, certain competitors continue to provide broadband services at higher average transmission speeds than ours or through advanced

Table of Contents

wireless data service offerings, both of which we believe have impacted the competitiveness of certain of our broadband offerings in certain of our markets. Our voice revenue has been, and we expect they will continue to be, adversely affected by access line losses and lower long-distance voice service volumes. Intense competition and product substitution continue to drive our access line losses. For example, many consumers are substituting cable and wireless voice services and electronic mail, texting and social networking non-voice services for traditional voice telecommunications services. We expect our video revenue to continue to decline, particularly due to our decision to discontinue active marketing of our facilities-based video services in light of competitive pressures and escalating content costs. The demand for new technology has increased the number of competitors offering services similar to ours. Price compression and new technology from our competitors have negatively impacted the operating margins of our newer, more technologically advanced products and services. We expect that these factors and trends will continue to negatively impact our consumer business. Customer migration and price compression from competitive pressures have not only negatively impacted our traditional wireline services revenue, but they have also negatively impacted the operating margins of these services and we expect this trend to continue.




Expenses. Operating costs also impact the operating margins of these services. These operating costs include employee costs, marketing and advertising expenses, sales commissions and TV content costs. We believe increases in operating costs have generally had a greater impact on our operating margins of our newer, more technologically advanced products and services as compared to our traditional wireline services, principally because our newer, more technologically advanced products and services rely more heavily upon the above-listed operating expenses. Operating costs also tend to impact our traditional wireline products and services operating margins to a lesser extent than our newer, more technologically advanced products and services as noted above.


Operating efficiencies. We continue to evaluate our segment operating structure and focus. This involves balancing our workforce in response to our workload requirements, productivity improvements and changes in industry, competitive, technological and regulatory conditions. Following a review of our retail customers’ order preferences, we elected to close during the fourth quarter of 2018 substantially all of our remaining retail stores, which we believe will enable us to reduce operating costs and to redeploy capital to higher growth initiatives. We also expect our consumer segment to benefit indirectly from any enhanced efficiencies in our company-wide network operations.



 Three Months Ended June 30, Increase/(Decrease) % Change 
 2019 2018  
 (Dollars in millions)  
Revenue:       
Broadband$718
 705
 13
 2 %
Voice477
 546
 (69) (13)%
Regulatory158
 185
 (27) (15)%
Other64
 105
 (41) (39)%
Total Revenue1,417
 1,541
 (124) (8)%
Expenses:       
Cost of services and products77
 124
 (47) (38)%
Selling, general and administrative110
 136
 (26) (19)%
Total expense187
 260
 (73) (28)%
Total adjusted EBITDA$1,230
 1,281
 (51) (4)%

 Six Months Ended June 30, Increase/(Decrease) % Change 
 2019 2018  
 (Dollars in millions)  
Revenue:       
Broadband$1,440
 1,417
 23
 2 %
Voice966
 1,103
 (137) (12)%
Regulatory317
 368
 (51) (14)%
Other135
 222
 (87) (39)%
Total Revenue2,858
 3,110
 (252) (8)%
Expenses:       
Cost of services and products164
 282
 (118) (42)%
Selling, general and administrative219
 271
 (52) (19)%
Total expense383
 553
 (170) (31)%
Total adjusted EBITDA$2,475
 2,557
 (82) (3)%


Table of Contents

Three and Six Months Ended June 30, 2019 Compared to the same periods Ended June 30, 2018

Segment Revenue

Consumer segment revenue decreased by $128$124 million or 8%, for the three months ended March 31,June 30, 2019 as compared to June 30, 2018 and $252 million or 8% for the threesix months ended March 31, 2018. The decrease in our consumer segment revenue wasJune 30, 2019 compared to June 30, 2018, primarily due toto:
For both periods, decreases in our voice, other and regulatory revenue driven by continued churn andnet losses of customers, active discontinuance of video services marketing in addition toand the derecognition of our prior failed sales leaseback, partially offset by an increase in broadband revenue. We continue to experience aleaseback;
for both periods, decline in usage of our traditional voice telecommunications services for the reasons described above.above; partially offset by

Segment Expenses

for both periods, an increase in Broadband revenue.
Consumer segment expenses decreased by $97$73 million or 33%,28% for the three months ended March 31,June 30, 2019 as compared to June 30, 2018 and $170 million or 31% for the threesix months ended March 31, 2018. The decrease in our consumer segment expenses wasJune 30, 2019 compared to June 30, 2018, primarily due to ato:
For both periods, reduction in headcount costs, decreases incosts;
for both periods, decreased marketing expensesexpenses; and
lower TV content costs.

Segment Adjusted EBITDA

costs for both periods.
Consumer segment adjusted EBITDA decreased by $31 million, or 2%, for the three months ended March 31, 2019 as compared to the three months ended March 31, 2018. Adjusted EBITDA as a percentage of revenue was 86%87% for the three months ended March 31,both periods in 2019 as compared to 81%and approximately 82% for the three months ended March 31,both periods in 2018. The decrease in our Consumer segment adjusted EBITDA was due predominantly to items mentioned above.



Table of Contents

Liquidity and Capital Resources


Overview of Sources and Uses of Cash


We are a holding company that is dependent on the capital resources of our subsidiaries to satisfy our parent company liquidity requirements. Several of our significant operating subsidiaries have borrowed funds either on a standalone basis or as part of a separate restricted group with certain of their respective subsidiaries or affiliates. The terms of the instruments governing the indebtedness of these borrowers or borrowing groups may restrict our ability to access their accumulated cash. In addition, our ability to access the liquidity of these and other subsidiaries may be limited by tax and legal considerations and other factors.


Our executive officers and our Board of Directors periodically review our sources and potential uses of cash, particularly in connection with our budgeting processes. Generally speaking, our principal funding source is cash from operating activities, and our principal cash requirements include operating expenses, capital expenditures, income taxes, debt repayments, dividends, periodic pension contributions and other benefits payments.


Based on our current capital allocation objectives, during 2019 we project expending approximately $3.5 billion to $3.8 billion (excluding integration and transformation capital) of cash for capital investment in property, plant and equipment and approximately $271$272 million of cash for dividends per quarter on our common stock (based on the assumptions described below under "Dividends"). At March 31,June 30, 2019, we had debt maturities of $429 million,$1.4 billion, scheduled debt principal payments of $164 million and finance lease and other fixed payments of $39$34 million, each due during the next twelve months. Each of the expenditures isthese commitments are described further below. Additionally, on July 29, 2019, CenturyLink announced that its subsidiary, Level 3 Financing, Inc. will redeem $400 million of its $640 million 6.125% Senior Notes on August 25, 2019.


At March 31,June 30, 2019, we held cash and cash equivalents of $441$410 million, and we had approximately $1.5 billion of borrowing capacity available under our revolving credit facility. We had approximately $96$85 million of cash and cash equivalents outside the United States at March 31,June 30, 2019. We currently believe we have the ability to repatriate cash and cash equivalents into the United States without paying or accruing U.S. taxes (subject to complying with applicable currency, repatriation or similar laws or limitations).



Table of Contents

We will continue to monitor our future sources and uses of cash, and anticipate that we will make adjustments to our capital allocation strategies when, as and if determined by our Board of Directors. We typically use our revolving credit facility as a source of liquidity for operating activities and other corporate purposes.


For additional information, see "Risk Factors—Risks Affecting Our Liquidity and Capital Resources" in Item 1A of Part I of our annual report on Form 10-K for the year ended December 31, 2018.


Capital Expenditures


We incur capital expenditures on an ongoing basis in order to enhance and modernize our networks, compete effectively in our markets, expand and improve our service offerings and comply with regulatory requirements. We evaluate capital expenditure projects based on a variety of factors, including expected strategic impacts (such as forecasted impact on revenue growth, productivity, expenses, service levels and customer retention) and our expected return on investment. The amount of capital investment is influenced by, among other things, demand for our services and products, cash flow generated by operating activities, cash required for other purposes and regulatory considerations (such as our CAF Phase II infrastructure buildout requirements). Based on current circumstances, we estimate that our total capital expenditures for 2019 will be approximately $3.5 billion to $3.8 billion, inclusive of CAF Phase II related capital expenditures, but excluding integration and transformation capital.


Our capital expenditures continue to be focused on maintaining the operating efficiency of our network and supporting new service developments. For more information on our capital spending, see "Historical Information—Investing Activities" below and Item 1 of Part I of our annual report on Form 10-K for the year ended December 31, 2018.

Table of Contents



Debt and Other Financing Arrangements


Subject to market conditions, we expect to continue to issue debt instruments from time to time in the future to refinance a substantial portion of our maturing debt, including issuing Qwest Corporation and Level 3 Financing, Inc. debt instruments to refinance their maturing debt to the extent we deem appropriate and feasible. The availability, interest rate and other terms of any new borrowings will depend on the ratings assigned by credit rating agencies, among other factors. Also subject to market conditions, we expect from time to time to retire debt securities prior to their maturity.


On February 14, 2019, Standard and Poor's revised its outlook on all CenturyLink, Inc. credit ratings from negative to stable. As of March 31,June 30, 2019, the credit ratings for the senior unsecured debt and senior secured debt of CenturyLink, Inc. and Level 3 Financing, Inc., as well as the senior unsecured debt of Qwest Corporation and Level 3 Parent, LLC were as follows:

Table of Contents

Borrower Moody's Investors Service, Inc. Standard & Poor's Fitch Ratings
CenturyLink, Inc.:      
Unsecured B2 B+ BB
Secured Ba3 BBB- BB+
       
Qwest Corporation:      
Unsecured Ba2 BBB- BB+
       
Level 3 Parent, LLC:      
Unsecured B1 B+ BB
       
Level 3 Financing, Inc.      
Unsecured Ba3 BB BB
Secured Ba1 BBB- BBB-
Our credit ratings are reviewed and adjusted from time to time by the rating agencies. Any future downgrades of the senior unsecured or secured debt ratings of us or our subsidiaries could impact our access to debt capital or further raise our borrowing costs. See "Risk Factors—Risks Affecting our Liquidity and Capital Resources" in Item 1A of Part I of our annual report on Form 10-K for the year ended December 31, 2018.


Net Operating Losses


As of December 31, 2018, CenturyLink had approximately $7.3 billion of federal net operating loss carryforwards ("NOLs"), which for U.S. federal income tax purposes can be used to offset future taxable income. These NOLs are primarily related to federal NOLs we acquired through the Level 3 acquisition on November 1, 2017 and are subject to limitations under Section 382 of the Internal Revenue Code ("Code") and related U.S. Treasury Department regulations. On February 13, 2019, we entered into a Section 382 rights agreement designed to safeguard our ability to use those NOLs. Assuming that we can continue using these NOLs in the amounts projected, we expect to significantly reduce our federal cash taxes for the next several years. The amounts of our near-term future tax payments will depend upon many factors, including our future earnings and tax circumstances and results of any corporate tax reform. Given these uncertainties, we cannot provide any assurances as to the amounts of our gross or net future federal cash tax obligations.

Table of Contents



Dividends


We currently expect to continue our current practice of paying quarterly cash dividends in respect of our common stock subject to our Board of Directors' discretion to modify or terminate this practice at any time and for any reason without prior notice. Our current quarterly common stock dividend rate is $0.25 per share, as approved by our Board of Directors, which we believe is a dividend rate per share which enables us to balance our multiple objectives of managing our business, paying our fixed commitments and returning a substantial portion of our cash to our shareholders. Assuming continued payment during 2019 at this rate of $0.25 per share, our average total dividend paid each quarter would be approximately $271$272 million based on the number of our outstanding shares at March 31,June 30, 2019.


Revolving Facilities and Other Debt Instruments


To substantially fund our acquisition of Level 3, one of our affiliates entered into a credit agreement (the "2017 CenturyLink Credit Agreement") which provides for $10.2 billion in senior secured credit facilities. These facilities included a $2.2 billion revolving credit facility with $695$650 million outstanding as of March 31,June 30, 2019 and an $8.0 billion of term loan facilities with $7.9$7.8 billion outstanding as of March 31,June 30, 2019. For additional information, see (i) Note 5—Long-Term Debt and Credit Facilities to our consolidated financial statements in Item 1 of Part I of this report and (ii) Note 5—6—Long-Term Debt and Credit Facilities in Item 8 of Part II of our Annual Report on Form 10-K for the year ended December 31, 2018.


On November 1, 2017, we also amended our uncommitted revolving letterTable of credit facility to secure the facility and to permit us to draw up to $225 million of letters of credit thereunder. Contents


At March 31,June 30, 2019, we had $84 million of letters of credit outstanding under thisour $225 million uncommitted letter of credit facility.


Additionally, as of March 31,June 30, 2019, we had outstanding letters of credit or other similar obligations of approximately $30$27 million of which $24$21 million is collateralized by cash that is reflected on theour consolidated balance sheets inas restricted cash and securities.cash.


For information on the terms and conditions of other debt instruments of ours and our subsidiaries, including financial and operating covenants, see Note 5—Long-Term Debt and Credit Facilities to our consolidated financial statements in Item 1 of Part I of this report.


Pension and Post-retirement Benefit Obligations


We are subject to material obligations under our existing defined benefit pension plans and post-retirement benefit plans. At December 31, 2018, the accounting unfunded status of our qualified and non-qualified defined benefit pension plans and qualified post-retirement benefit plans was $1.6 billion and $3.0 billion, respectively. For additional information about our pension and post-retirement benefit arrangements, see "Critical Accounting Policies and Estimates - Pensions and Post-Retirement Benefits" in Item 7 of our Annual Report on Form 10-K for the year ended December 31, 2018 and see Note 10—Employee Benefits to our consolidated financial statements in Item 8 of Part II of the same report.


Benefits paid by our qualified pension plan are paid through a trust that holds all of the plan's assets. Based on current laws and circumstances, we do not expect any contributions to be required for our qualified pension plan during 2019. The amount of required contributions to our qualified pension plan in 2020 and beyond will depend on a variety of factors, most of which are beyond our control, including earnings on plan investments, prevailing interest rates, demographic experience, changes in plan benefits and changes in funding laws and regulations. We occasionally make voluntary contributions in addition to required contributions. However, based on current circumstances, we do not anticipate making a voluntary contribution to the trust for our qualified pension plan in 2019.


Table of Contents


Substantially all of our post-retirement health care and life insurance benefits plans are unfunded. Several trusts hold assets that have been used to help cover the health care costs of certain retirees. As of December 31, 2018, assets in the post-retirement trusts had been substantially depleted and had a fair value of only $18 million (a portion of which was comprised of investments with restricted liquidity), which has significantly limited our ability to continue paying benefits from the trusts; however, we plan to continue to pay certain benefits through the trusts. Benefits not paid from the trusts are expected to be paid directly by us with available cash. As described further in Note 10—Employee Benefits to our consolidated financial statements in Item 8 of Part II of our most recent annual report on Form 10-K, aggregate benefits paid by us under these plans (net of participant contributions and direct subsidy receipts) were $249 million, $237 million and $129 million for the years ended December 31, 2018, 2017 and 2016, respectively, while the amounts paid from the trust were $4 million, $31 million and $145 million, respectively. For additional information on our expected future benefits payments for our post-retirement benefit plans, please see Note 10—Employee Benefits to our consolidated financial statements in Item 8 of Part II of our annual report Form 10-K for the year ended December 31, 2018.


For 2019, our estimated annual long-term rates of return, net of administrative costs, are 6.5% and 4.0% for the pension plan trust assets and post-retirement plans trust assets, respectively, based on the assets currently held. However, actual returns could be substantially different.


Future Contractual Obligations


For information regarding our estimated future contractual obligations, see the MD&A discussion included in Item 7 of Part II of our annual report on Form 10-K for the year ended December 31, 2018.


Table of Contents


Connect America Fund


As a result of accepting CAF Phase 2 support payments, we must meet certain specified infrastructure buildout requirements in 33 states over the next several years. In order to meet these specified infrastructure buildout requirements, we may be obligated to make substantial capital expenditures. See "Capital Expenditures" above.


For additional information on the FCC's CAF order and the USF program, see "Business—Regulation" in Item 1 of Part I of our annual report on Form 10-K for the year ended December 31, 2018 and "Risk Factors—Risks Affecting our Liquidity and Capital Resources" in Item 1A of Part I of the same annual report. The FCC released a Notice of Proposed Rulemaking on August 1, 2019 to begin the process of developing rules for the Rural Digital Opportunity Fund which is expected to ultimately succeed CAF Phase 2. The content, timing and final implementation rules and the impact on CenturyLink are not known at this time.


Historical Information


The following table summarizes our consolidated cash flow activities:
Three Months Ended March 31, ChangeSix Months Ended June 30, Change
2019 2018 2019 2018 
(Dollars in millions)(Dollars in millions)
Net cash provided by operating activities$1,182
 1,667
 (485)$2,883
 3,249
 (366)
Net cash used in investing activities(906) (768) (138)(1,717) (1,512) 205
Net cash used in financing activities(320) (949) 629
(1,244) (1,592) (348)


Operating Activities


Net cash provided by operating activities decreased by $485$366 million for the threesix months ended March 31,June 30, 2019 as compared to the threesix months ended March 31,June 30, 2018, primarily due to an increase in accounts receivables and prepaid expenses as well as a decrease in accrued expenses and accounts payable, and other accrued expenses partially offset by thean increase in operating income excluding goodwill impairment.deferred revenue. Cash provided by operating activities is subject to variability period over period as a result of the timing of the collection of receivables and payments related to interest expense, accounts payable, and bonuses.

Table of Contents



Investing Activities


Net cash used in our investing activities increased by $138$205 million for the threesix months ended March 31,June 30, 2019 as compared to the threesix months ended March 31,June 30, 2018 substantially due to thean increase in capital expenditures.


Financing Activities


Net cash used in financing activities decreased $629$348 million for the threesix months ended March 31,June 30, 2019 as compared to the threesix months ended March 31,June 30, 2018, primarily due to net proceeds received on the revolving line of credit for the three months ended March 31, 2019 compared to payments for the three months ended March 31, 2018. In addition, we decreased our dividends paid for the three months ended March 31, 2019 as compared to the three months ended March 31, 2018. The decrease in dividends which reflect the decrease of the per share dividend amount to $0.25$0.50 for the threesix months ended March 31,June 30, 2019 from the $0.54$1.08 per share amount for the threesix months ended March 31,June 30, 2018, and net payments of long-term debt during the six months ended June 30, 2019 compared six months ended June 30, 2018. These decreases were partially offset by an increase in payments on long-term debt and lower net proceeds from issuanceborrowings under our revolving line of long-term debtcredit for the threesix months ended March 31,June 30, 2019 as compared to threesix months ended March 31,June 30, 2018.


See Note 5—Long-Term Debt and Credit Facilities to our consolidated financial statements in Item 1 of Part I of this report for additional information on our outstanding debt securities.


Other Matters


We are subject to various legal proceedings and other contingent liabilities that individually or in the aggregate could materially affect our financial condition, future results of operations or cash flows. See Note 12—Commitments, Contingencies and Other Items for additional information.


Table of Contents


Market Risk


As of March 31,June 30, 2019, we were exposed to market risk from changes in interest rates on our variable rate long-term debt obligations and fluctuations in certain foreign currencies. We seek to maintain a favorable mix of fixed and variable rate debt in an effort to limit interest costs and cash flow volatility resulting from changes in rates.


Management periodically reviews our exposure to interest rate fluctuations and periodically implements strategies to manage the exposure. From time to time, we have used derivative instruments to (i) lock-in or swap our exposure to changing or variable interest rates for fixed interest rates or (ii) to swap obligations to pay fixed interest rates for variable interest rates. We have established policies and procedures for risk assessment and the approval, reporting and monitoring of derivative instrument activities.


OnIn February 15, 2019, we executed swap transactions that reduced our exposure to floating rates with respect to $2.5 billion principal amount of floating rate debt. In June 2019, we executed swap transactions that reduced our exposure to floating rates with respect to $1.5 billion principal amount of floating rate debt. See Note 10—Derivative Financial Instruments to our consolidated financial statements in Item 1 of Part I of this report for additional disclosure regarding the Company’s hedging arrangements.


As of March 31,June 30, 2019, we had approximately $13.3$13.2 billion floating rate debt exposed to changes ingoverned by the London InterBankInter-Bank Offered Rate (LIBOR)., $4.0 billion of which was subject to the above-described hedging arrangements. A hypothetical increase of 100 basis points in LIBOR relativerelating to thisour $9.2 billion of unhedged floating rate debt would, among other things, decrease our annual pre-tax earnings by $133approximately $92 million.


We conduct a portion of our business in currencies other than the U.S. dollar, the currency in which our consolidated financial statements are reported. Accordingly, our operating results could be adversely affected by foreign currency exchange rate volatility relative to the U.S. dollar. Our European subsidiaries and certain Latin American subsidiaries use the local currency as their functional currency, as the majority of their revenue and purchases are transacted in their local currencies. Certain Latin American countries previously designated as highly inflationary economies use the U.S. dollar as their functional currency. Although we continue to evaluate strategies to mitigate risks related to the effect of fluctuations in currency exchange rates, we will likely continue to recognize gains or losses from international transactions. Changes in foreign currency rates could adversely affect our operating results.


Table of Contents


Certain shortcomings are inherent in the method of analysis presented in the computation of exposures to market risks. Actual values may differ materially from those disclosed by us from time to time if market conditions vary from the assumptions used in the analyses performed. These analyses only incorporate the risk exposures that existed at March 31,June 30, 2019.


Off-Balance Sheet Arrangements


As of March 31,June 30, 2019, we had no special purpose or limited purpose entities that provide off-balance sheet financing, liquidity, or market or credit risk support and we did not engage in hedging or other similar activities that expose us to any significant liabilities that are not (i) reflected on the face of the consolidated financial statements, (ii) disclosed in Note 17—Commitments and Contingencies and Other Items to our consolidated financial statements in Item 8 of Part II of our annual report on Form 10-K for the year ended December 31, 2018, or in the Future Contractual Obligations table included in Item 7 of Part II of the same report, or (iii) discussed under the heading "Market Risk" above.


Other Information


Our website is www.centurylink.com. We routinely post important investor information in the "Investor Relations" section of our website at ir.centurylink.com. The information contained on, or that may be accessed through, our website is not part of this quarterly report. You may obtain free electronic copies of our annual reports on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K and all amendments to those reports in the "Investor Relations" section of our website (ir.centurylink.com) under the heading "SEC Filings." These reports are available on our website as soon as reasonably practicable after we electronically file them with the SEC. From time to time, we also use our website to webcast our earnings calls and certain of our meetings with investors or other members of the investment community.




Table of Contents





Table of Contents

ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK


See "Liquidity and Capital resources—Market Risk" in Item 2 of Part I above.


ITEM 4. CONTROLS AND PROCEDURES


Disclosure Controls and Procedures


We maintain disclosure controls and procedures (as defined in Rule 13a-15(e) promulgated under the Securities Exchange Act of 1934 (the “Exchange Act”)) designed to provide reasonable assurance that the information required to be disclosed by the Company in the reports that it files or submitsfurnishes under the Exchange Act is recorded, processed, summarized, and reported within the time periods specified in the SEC’s rules and forms. These include controls and procedures designed to ensure that this information is accumulated and communicated to the Company’s management, including its Chief Executive Officer and Chief Financial Officer, as appropriate to allow timely decisions regarding required disclosure. Management, with the participation of our Chief Executive Officer, Jeff K. Storey, and our Executive Vice President and Chief Financial Officer, Indraneel Dev, evaluated the effectiveness of the Company’s disclosure controls and procedures as of March 31,June 30, 2019. Based on this evaluation, the Company’s Chief Executive Officer and Chief Financial Officer concluded that the Company’s disclosure controls and procedures were not effective, as of March 31,June 30, 2019, due to the material weaknessesweakness in internal control over financial reporting that werewas disclosed in our Annual Report on Form 10-K for the fiscal year ended in December 31, 2018.2018 related to the existence and accuracy of our revenue transactions.


Remediation Plans


As previously described in Part II, Item 9A of our Annual Report on Form 10-K for the fiscal year ended December 31, 2018, we began implementing remediation plans to address both of the material weaknesses mentioned above.described in that report. During the second quarter, we remediated our material weakness related to the ineffective design and operation of process level internal controls over the fair value measurement of certain assets acquired and liabilities assumed from Level 3. The weaknessesmeasures taken to remediate this material weakness are described in further detail in the Changes in Internal Control Over Financial Reporting section below.

The remaining material weakness relates to our ineffective design and operation of certain process level internal controls over the existence and accuracy of revenue transactions. This material weakness will not be considered remediated until we have designed and implemented sufficient process level controls and the applicable controls operate for a sufficient period of time andsuch that management has concluded, through testing, that these controls are operating effectively. WeBased on our progress to date, we expect that the remediation of thethis material weaknessesweakness will be completed prior to the end of fiscal 2019.


Changes in Internal Control Over Financial Reporting


During the three monthsquarter ended March 31,June 30, 2019, we implementeddesigned and documented new processes and internal controls, and strengthened existing process level internal controls, in response to the adoptionmaterial weakness identified in our Annual Report on Form 10-K for the fiscal year ended December 31, 2018 related to the ineffective design and operation of ASU No. 2016-02, "Leases (Topic 842)". These implementations resultedprocess level internal controls over the fair value measurement of certain assets acquired and liabilities assumed from Level 3, as described below:
We conducted an effective risk assessment to identify and assess changes needed to financial reporting and process level controls related to the fair value measurements of assets acquired and liabilities assumed in future business combinations. We designed and documented new process level internal controls and strengthened existing process level internal controls resulting from our risk assessment over the fair value measures for business combinations for areas in which we deemed there is a reasonable possibility of material misstatement of financial statement items acquired or assumed in a business combination.
We prepared and adopted a formal policy that assigns responsibilities to personnel within the company for the design, implementation, and operation of controls over business combination fair value measurements.
We disseminated a formal training and information and communication plan that will be utilized in the event of a future business combination to ensure the right information is available to personnel on a timely basis so they can fulfill their control responsibilities related to the fair value measurements.


Table of Contents

Management has concluded that these remediation activities have addressed the material changeweakness related to the fair value measurement of certain assets acquired and liabilities assumed from Level 3 and believes that the design of our process level internal controls over the fair value measurements of certain assets and liabilities assumed in a componentbusiness combination would operate effectively in the event of a future business combination transaction as of June 30, 2019. Under applicable auditing standards, our independent registered public accounting firm is next scheduled to audit the effectiveness of our internal control over financial reporting. The operating effectivenessreporting as of these changes to our internal control over financial reporting will be evaluated as partDecember 31, 2019 in connection with its audit of our annual assessmentconsolidated financial statements as of the effectiveness of internal control over financial reportingand for the year ended December 31, 2019.


Other than with respect to the remediation efforts described above, and changes related to the adoption of ASU 2016-02, there have been no changes in the Company’s internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) of the Exchange Act) that occurred during the Company’s first fiscalsecond quarter ended March 31,of 2019 that have materially affected, or are reasonably likely to materially affect, the Company’s internal control over financial reporting.


Inherent Limitations of Internal Controls
The effectiveness of our or any system of disclosure controls and procedures is subject to certain limitations, including the exercise of judgment in designing, implementing and evaluating the controls and procedures, the assumptions used in identifying the likelihood of future events and the inability to eliminate misconduct completely. As a result, there can be no assurance that our disclosure controls and procedures will detect all errors or fraud. By their nature, our or any system of disclosure controls and procedures can provide only reasonable assurance regarding management's control objectives.





PART IIOTHER INFORMATION
ITEM 1. LEGAL PROCEEDINGS


The information contained in Note 12—Commitments, Contingencies and Other Items included in Item 1 of Part I of this quarterly report on Form 10-Q is incorporated herein by reference. The ultimate outcome of the matters described in Note 12 may differ materially from the outcomes anticipated, estimated, projected or implied by us in certain of our statements appearing in such Note, and proceedings currently viewed as immaterial by us may ultimately materially impact us. For more information, see “Risk Factors—Risks Relating to Legal and Regulatory Matters—Our pending legal proceedings could have a material adverse impact on our financial condition and operating results, on the trading price of our securities and on our ability to access the capital markets” in Item 1A of Part I of our annual report on Form 10-K for the year ended December 31, 2018.


ITEM 1A. RISK FACTORS


Our operations and financial results are subject to various risks and uncertainties, which could adversely affect our business, financial condition or future results. In addition to the other information set forth in this report, you should carefully consider the risk factors discussed in Part I, Item 1A of our Annual Report on Form 10-K for the year ended December 31, 2018.




ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS


Issuer Purchases of Equity Securities


The following table contains information about shares of our previously-issued common stock that we withheld from employees upon vesting of their stock-based awards during the firstsecond quarter of 2019 to satisfy the related tax withholding obligations:
 
Total Number of
Shares Withheld
for Taxes
 
Average Price Paid
Per Share
Period   
January 201921,109
 $17.59
February 20191,340,600
 14.16
March 2019672,677
 12.70
Total2,034,386
  
 
Total Number of
Shares Withheld
for Taxes
 
Average Price Paid
Per Share
Period   
Apr-1956,668
 $12.39
May-19118,090
 11.18
Jun-19138,583
 11.19
Total313,341
  








ITEM 6. EXHIBITS


Exhibits identified in parentheses below are on file with the SEC and are incorporated herein by reference. All other exhibits are provided as part of this electronic submission.
Exhibit
Number
Description
3.1*
10.1*
10.2*
31.1*
31.2*
32*32.1*
32.2*
101*
Financial statements from the Quarterly Report on Form 10-Q of CenturyLink, Inc. for the period ended March 31,June 30, 2019, formatted in Inline XBRL: (i) the Consolidated Statements of Operations, (ii) the Consolidated Statements of Comprehensive Income (Loss) Income,, (iii) the Consolidated Balance Sheets, (iv) the Consolidated Statements of Cash Flows, (v) the Consolidated Statements of Stockholders' Equity and (vi) the Notes to Consolidated Financial Statements.

_______________________________________________________________________________
*Exhibit filed herewith.








SIGNATURE


Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized on May 9,August 8, 2019.


 CENTURYLINK, INC.
 By:/s/ Eric J. Mortensen
 
Eric J. Mortensen
Senior Vice President - Controller
(Principal Accounting Officer)


5969