UNITED STATES SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 10-Q



(Mark One)
þ☑			QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
			SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended March 31, ~~2019~~2020



o☐			TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
			SECURITIES EXCHANGE ACT OF 1934

For the transition period from to

Commission File No. 0-2989

COMMERCE BANCSHARES, INC.

(Exact name of registrant as specified in its charter)

Missouri

43-0889454

(State of Incorporation)

(IRS Employer Identification No.)

1000 Walnut,

Kansas City,

64106

(Address of principal executive offices)

(Zip Code)

(816) 234-2000

(Registrant’s telephone number, including area code)

Securities registered pursuant to Section 12(b) of the Act:

~~Missouri~~Title of class

Trading symbol(s)

~~43-0889454~~Name of exchange on which registered

~~(State of Incorporation)~~$5 Par Value Common Stock

CBSH

~~(IRS Employer Identification No.)~~NASDAQ Global Select Market

Depositary Shrs, each representing a 1/1000th intrst in a shr of 6.0% Non-Cum. Perp Pref Stock, Srs B

CBSHP

~~1000 Walnut,~~

~~Kansas City, MO~~

~~64106~~

~~(Address of principal executive offices)~~

~~(Zip Code)~~

~~(816) 234-2000~~

~~(Registrant’s telephone number, including area code)~~

NASDAQ Global Select Market

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes þ No o

~~Yes~~ þ No o

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding ~~12��~~12 months (or for such shorter period that the registrant was required to submit such files).

Yes þ No o

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and "emerging growth company" in Rule 12b-2 of the Exchange Act. (Check one):

Large accelerated filer þ Accelerated filer o Non-accelerated filer o Smaller reporting company ☐ Emerging growth company ☐



~~Large accelerated filer~~ þ	~~Accelerated filer~~ o	~~Non-accelerated filer~~ o	~~Smaller reporting company~~ £	~~Emerging growth company~~ £

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. o☐

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes o☐ No þ☑

As of May ~~1, 2019,~~6, 2020, the registrant had outstanding ~~110,507,831~~111,532,890 shares of its $5 par value common stock, registrant’s only class of common stock.

Commerce Bancshares, Inc. and Subsidiaries

Form 10-Q

Page

INDEX

~~Page~~

~~INDEX~~

Part I

Financial Information

Item 1.

Financial Statements

Consolidated Balance Sheets as of March ~~31, 2019~~ 3 1 , 20 20 (unaudited) and December 31, ~~2018~~201 9

Consolidated Statements of Income for the Three Months Ended March ~~31, 2019~~ 3 1 , 20 20 and ~~2018~~201 9 (unaudited)

Consolidated Statements of Comprehensive Income for the Three Months Ended March ~~31, 2019~~ 3 1 , 20 20 and ~~2018~~201 9 (unaudited)

Consolidated Statements of Changes in Equity for the Three Months Ended March ~~31, 2019~~ 3 1 , 20 20 and ~~2018~~201 9 (unaudited)

Consolidated Statements of Cash Flows for the Three Months Ended March ~~31, 2019~~ 3 1 , 20 20 and ~~2018~~201 9 (unaudited)

Notes to Consolidated Financial Statements

Item 2.

Management's Discussion and Analysis of Financial Condition and Results of Operations

3844

Item 3.

Quantitative and Qualitative Disclosures about Market Risk

5868

Item 4.

Controls and Procedures

Unregistered Sales of Equity Securities and Use of Proceeds

PART I: FINANCIAL INFORMATION

Item 1. FINANCIAL STATEMENTS

Commerce Bancshares, Inc. and Subsidiaries

CONSOLIDATED BALANCE SHEETS


	March 31, 2020		December 31, 2019
	(Unaudited)
	(In thousands)
ASSETS
Loans	$	15,073,812	$	14,737,817
Allowance for credit losses on loans	(171,653)		(160,682)
Net loans	14,902,159		14,577,135
Loans held for sale (including $108,000 and $9,181,000 of residential mortgage loans carried at fair value at March 31, 2020 and December 31, 2019, respectively)	6,214		13,809
Investment securities:
Available for sale debt, at fair value (amortized cost of $8,437,595,000 and allowance for credit
losses of $— at March 31, 2020)	8,678,586		8,571,626
Trading debt	24,291		28,161
Equity	4,038		4,209
Other	155,074		137,892
Total investment securities	8,861,989		8,741,888
Federal funds sold and short-term securities purchased under agreements to resell	400		—
Long-term securities purchased under agreements to resell	850,000		850,000
Interest earning deposits with banks	474,156		395,850
Cash and due from banks	401,185		491,615
Premises and equipment, net	369,745		370,637
Goodwill	138,921		138,921
Other intangible assets, net	8,433		9,534
Other assets	779,815		476,400
Total assets	$	26,793,017	$	26,065,789
LIABILITIES AND EQUITY
Deposits:
Non-interest bearing	$	6,952,236	$	6,890,687
Savings, interest checking and money market	12,049,279		11,621,716
Certificates of deposit of less than $100,000	619,758		626,157
Certificates of deposit of $100,000 and over	1,154,590		1,381,855
Total deposits	20,775,863		20,520,415
Federal funds purchased and securities sold under agreements to repurchase	1,428,013		1,850,772
Other borrowings	756,461		2,418
Other liabilities	580,216		553,712
Total liabilities	23,540,553		22,927,317
Commerce Bancshares, Inc. stockholders’ equity:
Preferred stock, $1 par value
Authorized 2,000,000 shares; issued 6,000 shares	144,784		144,784

Common stock, $5 par value
Authorized 140,000,000;
issued 112,795,605 shares	563,978		563,978
Capital surplus	2,133,623		2,151,464
Retained earnings	224,643		201,562
Treasury stock of 1,039,895 shares at March 31, 2020
and 445,952 shares at December 31, 2019, at cost	(69,149)		(37,548)
Accumulated other comprehensive income	253,136		110,444
Total Commerce Bancshares, Inc. stockholders' equity	3,251,015		3,134,684
Non-controlling interest	1,449		3,788
Total equity	3,252,464		3,138,472
Total liabilities and equity	$	26,793,017	$	26,065,789

March 31, 2019 December 31, 2018
(Unaudited)
(In thousands)
ASSETS
Loans $ 14,120,722
$ 14,140,298
  Allowance for loan losses (160,682 ) (159,932 )
Net loans 13,960,040
13,980,366
Loans held for sale (including $8,908,000 and $13,529,000 of residential mortgage loans carried at fair value at March 31, 2019 and December 31, 2018, respectively) 20,085
20,694
Investment securities:
Available for sale debt ($312,276,000 and $463,325,000 pledged at March 31, 2019 and
    December 31, 2018, respectively, to secure swap and repurchase agreements) 8,627,890
8,538,041
Trading debt 30,427
27,059
Equity 4,694
4,409
Other 129,504
129,157
Total investment securities 8,792,515
8,698,666
Federal funds sold and short-term securities purchased under agreements to resell 250
3,320
Long-term securities purchased under agreements to resell 700,000
700,000
Interest earning deposits with banks 166,077
689,876
Cash and due from banks 428,018
507,892
Premises and equipment, net 362,679
333,119
Goodwill 138,921
138,921
Other intangible assets, net 8,511
8,794
Other assets 456,375
382,194
Total assets $ 25,033,471
$ 25,463,842
LIABILITIES AND EQUITY
Deposits:
   Non-interest bearing $ 6,298,724
$ 6,980,298
   Savings, interest checking and money market 11,799,346
11,685,239
   Certificates of deposit of less than $100,000 599,289
586,091
   Certificates of deposit of $100,000 and over 1,276,994
1,072,031
Total deposits 19,974,353
20,323,659
Federal funds purchased and securities sold under agreements to repurchase 1,722,751
1,956,389
Other borrowings 2,022
8,702
Other liabilities 291,132
237,943
Total liabilities 21,990,258
22,526,693
Commerce Bancshares, Inc. stockholders’ equity:
   Preferred stock, $1 par value
      Authorized 2,000,000 shares; issued 6,000 shares 144,784
144,784
   Common stock, $5 par value
Authorized 120,000,000 shares;
   issued 111,886,450 shares 559,432
559,432
   Capital surplus 2,074,912
2,084,824
   Retained earnings 307,193
241,163
   Treasury stock of 985,029 shares at March 31, 2019
     and 555,100 shares at December 31, 2018, at cost (60,547 ) (34,236 )
   Accumulated other comprehensive income (loss) 11,981
(64,669 )
Total Commerce Bancshares, Inc. stockholders' equity 3,037,755
2,931,298
Non-controlling interest 5,458
5,851
Total equity 3,043,213
2,937,149
Total liabilities and equity $ 25,033,471
$ 25,463,842

See accompanying notes to consolidated financial statements.

Table of Contents

Commerce Bancshares, Inc. and Subsidiaries

CONSOLIDATED STATEMENTS OF INCOME


	For the Three Months Ended March 31						For the Three Months Ended March 31
(In thousands, except per share data)	2019			2018		(In thousands, except per share data)	2020		2019
	(Unaudited)						(Unaudited)
INTEREST INCOME						INTEREST INCOME
Interest and fees on loans	$	166,432		$	147,015	Interest and fees on loans	$	159,147	$	166,432
Interest and fees on loans held for sale	334			304		Interest and fees on loans held for sale	197		334
Interest on investment securities	55,422			53,242		Interest on investment securities	53,385		55,422
Interest on federal funds sold and short-term securities purchased under						Interest on federal funds sold and short-term securities purchased under
agreements to resell	33			180		agreements to resell	2		33
Interest on long-term securities purchased under agreements to resell	3,758			4,114		Interest on long-term securities purchased under agreements to resell	7,462		3,758
Interest on deposits with banks	1,886			1,140		Interest on deposits with banks	1,292		1,886
Total interest income	227,865			205,995		Total interest income	221,485		227,865
INTEREST EXPENSE						INTEREST EXPENSE
Interest on deposits:						Interest on deposits:
Savings, interest checking and money market	9,602			5,589		Savings, interest checking and money market	8,309		9,602
Certificates of deposit of less than $100,000	1,259			662		Certificates of deposit of less than $100,000	1,775		1,259
Certificates of deposit of $100,000 and over	6,002			2,839		Certificates of deposit of $100,000 and over	5,235		6,002
Interest on federal funds purchased and securities sold under						Interest on federal funds purchased and securities sold under
agreements to repurchase	7,509			4,001		agreements to repurchase	4,770		7,509
Interest on other borrowings	5			12		Interest on other borrowings	331		5
Total interest expense	24,377			13,103		Total interest expense	20,420		24,377
Net interest income	203,488			192,892		Net interest income	201,065		203,488
Provision for loan losses	12,463			10,396
Net interest income after provision for loan losses	191,025			182,496
Provision for credit losses						Provision for credit losses	57,953		12,463
Net interest income after credit losses						Net interest income after credit losses	143,112		191,025
NON-INTEREST INCOME						NON-INTEREST INCOME
Bank card transaction fees	39,644			41,453		Bank card transaction fees	40,200		39,644
Trust fees	37,256			36,062		Trust fees	39,965		37,256
Deposit account charges and other fees	23,018			22,982		Deposit account charges and other fees	23,677		23,018
Capital market fees	1,879			2,291		Capital market fees	3,790		1,879
Consumer brokerage services	3,747			3,768		Consumer brokerage services	4,077		3,747
Loan fees and sales	3,309			2,862		Loan fees and sales	3,235		3,309
Other	12,387			10,272		Other	8,719		12,387
Total non-interest income	121,240			119,690		Total non-interest income	123,663		121,240
INVESTMENT SECURITIES GAINS (LOSSES), NET	(925		)	5,410

INVESTMENT SECURITIES LOSSES, NET						INVESTMENT SECURITIES LOSSES, NET	(13,301)		(925)
NON-INTEREST EXPENSE						NON-INTEREST EXPENSE
Salaries and employee benefits	122,128			115,894		Salaries and employee benefits	128,937		122,128
Net occupancy	11,501			11,584		Net occupancy	11,748		11,501
Equipment	4,471			4,431		Equipment	4,821		4,471
Supplies and communication	5,162			5,313		Supplies and communication	4,658		5,162
Data processing and software	22,260			20,690		Data processing and software	23,555		22,260
Marketing	5,900			4,805		Marketing	5,979		5,900
Deposit insurance	1,710			3,457
Community service	803			729

Other	17,490			15,374		Other	14,000		20,003
Total non-interest expense	191,425			182,277		Total non-interest expense	193,698		191,425
Income before income taxes	119,915			125,319		Income before income taxes	59,776		119,915
Less income taxes	22,860			23,258		Less income taxes	10,173		22,860
Net income	97,055			102,061		Net income	49,603		97,055
Less non-controlling interest expense (income)	(83		)	1,077
Less non-controlling interest income						Less non-controlling interest income	(2,254)		(83)
Net income attributable to Commerce Bancshares, Inc.	97,138			100,984		Net income attributable to Commerce Bancshares, Inc.	51,857		97,138
Less preferred stock dividends	2,250			2,250		Less preferred stock dividends	2,250		2,250
Net income available to common shareholders	$	94,888		$	98,734	Net income available to common shareholders	$	49,607	$	94,888
Net income per common share — basic	$	.85		$	.88	Net income per common share — basic	$	.44	$	.81
Net income per common share — diluted	$	.85		$	.88	Net income per common share — diluted	$	.44	$	.81

See accompanying notes to consolidated financial statements.

Table of Contents

Commerce Bancshares, Inc. and Subsidiaries

CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME


			For the Three Months Ended March 31							For the Three Months Ended March 31
(In thousands)			2019			2018			(In thousands)	2020		2019
		(Unaudited)								(Unaudited)
Net income			$	97,055		$	102,061		Net income	$	49,603	$	97,055
Other comprehensive income (loss):
Other comprehensive income:									Other comprehensive income:

Net unrealized gains on securities for which a portion of an other-than-temporary impairment has been recorded in earnings			41			45			Net unrealized gains on securities for which a portion of an other-than-temporary impairment has been recorded in earnings	—		41
Net unrealized gains (losses) on other securities			73,441			(73,721		)
Net unrealized gains on other securities									Net unrealized gains on other securities	78,672		73,441
Pension loss amortization			389			393			Pension loss amortization	356		389
Unrealized gains on cash flow hedge derivatives			2,779			—			Unrealized gains on cash flow hedge derivatives	63,664		2,779
Other comprehensive income (loss)			76,650			(73,283		)
Other comprehensive income									Other comprehensive income	142,692		76,650
Comprehensive income			173,705			28,778			Comprehensive income	192,295		173,705
Less non-controlling interest expense (income)			(83		)	1,077
Less non-controlling interest income									Less non-controlling interest income	(2,254)		(83)
Comprehensive income attributable to Commerce Bancshares, Inc.	Comprehensive income attributable to Commerce Bancshares, Inc.		$	173,788		$	27,701		Comprehensive income attributable to Commerce Bancshares, Inc.	$	194,549	$	173,788

See accompanying notes to consolidated financial statements.

Table of Contents

Commerce Bancshares, Inc. and Subsidiaries

CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY

Three Months Ended March 31, 2020 and 2019


			Commerce Bancshares, Inc. Shareholders																							Commerce Bancshares, Inc. Shareholders
(In thousands, except per share data)	Preferred Stock		Common Stock		Capital Surplus			Retained Earnings			Treasury Stock			Accumulated Other Comprehensive Income (Loss)			Non-Controlling Interest			Total			(In thousands, except per share data)	Preferred Stock		Common Stock		Capital Surplus		Retained Earnings		Treasury Stock		Accumulated Other Comprehensive Income (Loss)		Non-Controlling Interest		Total
	(Unaudited)																							(Unaudited)
Balance December 31, 2018	$	144,784	$	559,432	$	2,084,824		$	241,163		$	(34,236	)	$	(64,669	)	$	5,851		$	2,937,149
Balance December 31, 2019																							Balance December 31, 2019	$	144,784	$	563,978	$	2,151,464	$	201,562	$	(37,548)	$	110,444	$	3,788	$	3,138,472
Adoption of ASU 2016-13																							Adoption of ASU 2016-13							3,766								3,766
Net income								97,138									(83		)	97,055			Net income							51,857						(2,254)		49,603
Other comprehensive income														76,650						76,650			Other comprehensive income											142,692				142,692
Distributions to non-controlling interest																	(310		)	(310		)	Distributions to non-controlling interest													(85)		(85)

Purchases of treasury stock											(39,699		)							(39,699		)	Purchases of treasury stock									(53,145)						(53,145)

Issuance of stock under purchase and equity compensation plans					(13,392		)				13,388									(4		)	Issuance of stock under purchase and equity compensation plans					(21,570)				21,544						(26)

Stock-based compensation					3,480															3,480			Stock-based compensation					3,729										3,729
Cash dividends on common stock ($.260 per share)								(28,858		)										(28,858		)
Cash dividends on preferred stock ($.375 per depositary share)								(2,250		)										(2,250		)
Cash dividends on common stock ($0.270 per share)																							Cash dividends on common stock ($0.270 per share)							(30,292)								(30,292)
Cash dividends on preferred stock ($0.375 per depositary share)																							Cash dividends on preferred stock ($0.375 per depositary share)							(2,250)								(2,250)
Balance March 31, 2020																							Balance March 31, 2020	$	144,784	$	563,978	$	2,133,623	$	224,643	$	(69,149)	$	253,136	$	1,449	$	3,252,464
Balance December 31, 2018																							Balance December 31, 2018	$	144,784	$	559,432	$	2,084,824	$	241,163	$	(34,236)	$	(64,669)	$	5,851	$	2,937,149

Net income																							Net income							97,138						(83)		97,055
Other comprehensive income																							Other comprehensive income											76,650				76,650
Distributions to non-controlling interest																							Distributions to non-controlling interest													(310)		(310)

Purchases of treasury stock																							Purchases of treasury stock									(39,699)						(39,699)

Issuance of stock under purchase and equity compensation plans																							Issuance of stock under purchase and equity compensation plans					(13,392)				13,388						(4)

Stock-based compensation																							Stock-based compensation					3,480										3,480
Cash dividends on common stock ($0.248 per share)																							Cash dividends on common stock ($0.248 per share)							(28,858)								(28,858)
Cash dividends on preferred stock ($0.375 per depositary share)																							Cash dividends on preferred stock ($0.375 per depositary share)							(2,250)								(2,250)
Balance March 31, 2019	$	144,784	$	559,432	$	2,074,912		$	307,193		$	(60,547	)	$	11,981		$	5,458		$	3,043,213		Balance March 31, 2019	$	144,784	$	559,432	$	2,074,912	$	307,193	$	(60,547)	$	11,981	$	5,458	$	3,043,213
Balance December 31, 2017	$	144,784	$	535,407	$	1,815,360		$	221,374		$	(14,473	)	$	14,108		$	1,624		$	2,718,184
Adoption of ASU 2018-02								(2,932		)				2,932						—
Adoption of ASU 2016-01								33,320						(33,320		)				—
Net income								100,984									1,077			102,061
Other comprehensive loss														(73,283		)				(73,283		)
Distributions to non-controlling interest																	(95		)	(95		)
Purchases of treasury stock											(17,067		)							(17,067		)
Issuance of stock under purchase and equity compensation plans					(15,865		)				15,859									(6		)
Stock-based compensation					3,290															3,290
Cash dividends on common stock ($.224 per share)								(25,106		)										(25,106		)
Cash dividends on preferred stock ($.375 per depositary share)								(2,250		)										(2,250		)
Balance March 31, 2018	$	144,784	$	535,407	$	1,802,785		$	325,390		$	(15,681	)	$	(89,563	)	$	2,606		$	2,705,728

See accompanying notes to consolidated financial statements.

Table of Contents

Commerce Bancshares, Inc. and Subsidiaries

CONSOLIDATED STATEMENTS OF CASH FLOWS


	For the Three Months Ended March 31							For the Three Months Ended March 31
(In thousands)	2019			2018			(In thousands)	2020		2019
	(Unaudited)							(Unaudited)
OPERATING ACTIVITIES:							OPERATING ACTIVITIES:
Net income	$	97,055		$	102,061		Net income	$	49,603	$	97,055
Adjustments to reconcile net income to net cash provided by operating activities:							Adjustments to reconcile net income to net cash provided by operating activities:
Provision for loan losses	12,463			10,396
Provision for credit losses							Provision for credit losses	57,953		12,463
Provision for depreciation and amortization	9,966			9,620			Provision for depreciation and amortization	10,581		9,966
Amortization of investment security premiums, net	9,998			7,233			Amortization of investment security premiums, net	10,362		9,998
Investment securities (gains) losses, net (A)	925			(5,410		)
Investment securities losses, net (A)							Investment securities losses, net (A)	13,301		925
Net gains on sales of loans held for sale	(1,929		)	(1,147		)	Net gains on sales of loans held for sale	(1,793)		(1,929)
Originations of loans held for sale	(46,454		)	(44,066		)	Originations of loans held for sale	(33,351)		(46,454)
Proceeds from sales of loans held for sale	48,506			49,255			Proceeds from sales of loans held for sale	42,221		48,506
Net (increase) decrease in trading debt securities	4,632			(18,543		)	Net (increase) decrease in trading debt securities	(16,107)		4,632
Stock-based compensation	3,480			3,290			Stock-based compensation	3,729		3,480
(Increase) decrease in interest receivable	(1,568		)	744
Increase in interest receivable							Increase in interest receivable	(1,681)		(1,568)
Increase (decrease) in interest payable	2,708			(732		)	Increase (decrease) in interest payable	(2,161)		2,708
Increase in income taxes payable	20,479			22,076			Increase in income taxes payable	7,992		20,479

Other changes, net	(18,080		)	9,212			Other changes, net	(60,881)		(18,080)
Net cash provided by operating activities	142,181			143,989			Net cash provided by operating activities	79,768		142,181
INVESTING ACTIVITIES:							INVESTING ACTIVITIES:

Proceeds from sales of investment securities (A)	150,756			148,652			Proceeds from sales of investment securities (A)	2		150,756
Proceeds from maturities/pay downs of investment securities (A)	252,824			358,690			Proceeds from maturities/pay downs of investment securities (A)	641,950		252,824
Purchases of investment securities (A)	(432,645		)	(298,554		)	Purchases of investment securities (A)	(569,079)		(432,645)
Net decrease in loans	7,758			78,838
Net (increase) decrease in loans							Net (increase) decrease in loans	(346,910)		7,758

Purchases of premises and equipment	(11,283		)	(4,982		)	Purchases of premises and equipment	(7,574)		(11,283)
Sales of premises and equipment	1,268			718			Sales of premises and equipment	17		1,268
Net cash provided by (used in) investing activities	(31,322		)	283,362
Net cash used in investing activities							Net cash used in investing activities	(281,594)		(31,322)
FINANCING ACTIVITIES:							FINANCING ACTIVITIES:
Net increase (decrease) in non-interest bearing, savings, interest checking and money market deposits	(620,589		)	54,986			Net increase (decrease) in non-interest bearing, savings, interest checking and money market deposits	181,625		(620,589)
Net increase (decrease) in certificates of deposit	218,161			(9,961		)	Net increase (decrease) in certificates of deposit	(233,664)		218,161

Net decrease in federal funds purchased and securities sold under agreements to repurchase	(233,638		)	(374,809		)	Net decrease in federal funds purchased and securities sold under agreements to repurchase	(422,759)		(233,638)
Repayment of long-term borrowings	(54		)	(74		)	Repayment of long-term borrowings	—		(54)

Net increase (decrease) in short-term borrowings	(6,736		)	7,530			Net increase (decrease) in short-term borrowings	754,043		(6,736)

Purchases of treasury stock	(39,699		)	(17,067		)	Purchases of treasury stock	(53,145)		(39,699)

Issuance of stock under equity compensation plans	(4		)	(6		)	Issuance of stock under equity compensation plans	(26)		(4)

Cash dividends paid on common stock	(28,858		)	(25,106		)	Cash dividends paid on common stock	(30,292)		(28,858)
Cash dividends paid on preferred stock	(2,250		)	(2,250		)	Cash dividends paid on preferred stock	(2,250)		(2,250)
Net cash used in financing activities	(713,667		)	(366,757		)
Increase (decrease) in cash, cash equivalents and restricted cash	(602,808		)	60,594
Net cash provided by (used in) financing activities							Net cash provided by (used in) financing activities	193,532		(713,667)
Decrease in cash, cash equivalents and restricted cash							Decrease in cash, cash equivalents and restricted cash	(8,294)		(602,808)
Cash, cash equivalents and restricted cash at beginning of year	1,209,240			524,352			Cash, cash equivalents and restricted cash at beginning of year	907,808		1,209,240
Cash, cash equivalents and restricted cash at March 31	$	606,432		$	584,946		Cash, cash equivalents and restricted cash at March 31	$	899,514	$	606,432

Income tax payments, net	$	1,350		$	147		Income tax payments, net	$	1,170	$	1,350
Interest paid on deposits and borrowings	$	21,668		$	13,835		Interest paid on deposits and borrowings	$	22,581	$	21,668
Loans transferred to foreclosed real estate	$	54		$	1,028		Loans transferred to foreclosed real estate	$	57	$	54

(A) Available for sale debt securities, equity securities, and other securities.

See accompanying notes to consolidated financial statements.

Restricted cash is comprised of cash collateral posted by the Company to secure interest rate swap agreements. This balance is included in other assets in the consolidated balance sheets and totaled ~~$12.1~~$23.8 million and ~~$10.2~~$12.1 million at March 31, ~~2019~~2020 and ~~2018,~~2019, respectively.

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Commerce Bancshares, Inc. and Subsidiaries

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

March 31, ~~2019~~2020(Unaudited)

1. Principles of Consolidation and Presentation and Significant Accounting Policies

The accompanying consolidated financial statements include the accounts of Commerce Bancshares, Inc. and all majority-owned subsidiaries (the Company). Most of the Company's operations are conducted by its subsidiary bank, Commerce Bank (the Bank). The consolidated financial statements in this report have not been audited by an independent registered public accounting firm, but in the opinion of management, all adjustments necessary to present fairly the financial position and the results of operations for the interim periods have been made. All such adjustments are of a normal recurring nature. All significant intercompany accounts and transactions have been eliminated. Certain reclassifications were made to ~~2018~~2019 data to conform to current year presentation. In preparing the consolidated financial statements, management is required to make estimates and assumptions that affect the reported amounts of assets and liabilities as of the date of the balance sheet and revenues and expenses for the period. Actual results could differ significantly from those estimates. Management has evaluated subsequent events for potential recognition or disclosure. The results of operations for the three month period ended March 31, ~~2019~~2020 are not necessarily indicative of results to be attained for the full year or any other interim period.

The consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States (GAAP) for interim financial information and with the instructions to Form 10-Q adopted by the Securities and Exchange Commission. Accordingly, the financial statements do not include all of the information and footnotes required by GAAP for complete financial statements and should be read in conjunction with the Company's most recent Annual Report on Form 10-K, containing the latest audited consolidated financial statements and notes thereto.

On January 1, 2020, the Company adopted several FASB Accounting Standards Updates (ASUs). The Company's adoption of ASU 2016-13 Financial Instruments - Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments, and its related amendments, resulted in changes to former accounting policies as described in Note 1 to the consolidated financial statements in the 2019 Annual Report on Form 10-K. Further discussion of the impact of adoption is included below, as well as in Note 2, Loans and Allowance for Credit Losses, and Note 3, Investment Securities. Significant accounting policies that were modified as a result of the adoption of ASU 2016-13 are included below.

The Company adopted ASU 2016-13 Financial Instruments - Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments, and its related amendments on January 1, 2020. Known as the current expected credit loss (CECL), the standard replaced the incurred loss methodology. The new measurement approach requires the calculation of expected lifetime credit losses and is applied to financial assets measured at amortized cost, including loans and held-to-maturity securities, as well as certain off-balance sheet credit exposures such as unfunded lending commitments. The standard also changed the impairment model of available for sale debt securities.

The Company adopted CECL using the modified retrospective method for all financial assets measured at amortized cost and for unfunded lending commitments. Results for reporting periods beginning on or after January 1, 2020 are presented under CECL while prior period amounts continue to be reported in accordance with previously applicable GAAP. The Company recorded a net increase to retained earnings of $3.8 million as of January 1, 2020 for the cumulative effect of adopting CECL. The transition adjustment includes a decrease to the allowance for credit losses of $29.7 million related to the commercial loan portfolio, an increase to the allowance for credit losses of $8.7 million related to the personal banking loan portfolio, an increase to the liability for unfunded commitments of $16.1 million, and a tax impact of $1.2 million.

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The table below illustrates the adoption impact of ASU 2016-13 on the Company's allowance for credit losses.


	December 31, 2019		January 1, 2020
(In thousands)	Allowance for loan losses ending balance		CECL Adjustment		Allowance for credit losses beginning balance
Commercial:
Business	$	44,268	$	(6,328)	$	37,940
Real estate - construction and land	21,589		(12,385)		9,204
Real estate - business	25,903		(10,998)		14,905
Total Commercial:	91,760		(29,711)		62,049
Personal Banking:
Real estate - personal	3,125		1,730		4,855
Consumer	15,932		(1,414)		14,518
Revolving home equity	638		986		1,624
Consumer credit card	47,997		8,498		56,495
Overdrafts	1,230		(1,128)		102
Total Personal Banking:	68,922		8,672		77,594
Allowance for credit losses on loans	160,682		(21,039)		139,643
Liability for unfunded lending commitments	1,075		16,090		17,165
Total allowance for credit losses	$	161,757	$	(4,949)	$	156,808

The following significant accounting policies have been updated since the Company's 2019 Annual Report on Form 10-K to reflect the adoption of ASU 2016-13.

Loans and Related Earnings

The Company's portfolio of held-for-investment loans includes a net investment in direct financing and sales type leases to commercial and industrial and tax-exempt entities, and collectively, the Company's portfolio of loans and leases is referred to as its "loan portfolio" or "loans". Loans that management has the intent and ability to hold for the foreseeable future or until maturity or pay-off are reported at amortized cost, excluding accrued interest receivable. Amortized cost is the outstanding principal balance, net of any deferred fees and costs on originated loans. Origination fee income received on loans and amounts representing the estimated direct costs of origination are deferred and amortized to interest income over the life of the loan using the interest method. Loans are presented net of the allowance for credit losses on loans.

Interest on loans is accrued based upon the principal amount outstanding. The Company has elected the practical expedient to exclude all accrued interest receivable from all required disclosures of amortized cost. Additionally, an election was made not to measure an allowance for credit losses for accrued interest receivables for the period ended March 31, 2020. The Company has also made the election that all interest accrued but not received is reversed against interest income.

Loan and commitment fees, net of costs, are deferred and recognized in income over the term of the loan or commitment as an adjustment of yield. Annual fees charged on credit card loans are capitalized to principal and amortized over 12 months to loan fees and sales. Other credit card fees, such as cash advance fees and late payment fees, are recognized in income as an adjustment of yield when charged to the cardholder’s account.

Past Due Loans

Management reports loans as past due on the day following the contractual repayment date if payment wasn’t received by end of the business day. Loans, or portions of loans, are charged off to the extent deemed uncollectible. Loan charge-offs reduce the allowance for credit losses on loans, and recoveries of loans previously charged off are added back to the allowance. Business, business real estate, construction and land real estate, and personal real estate loans are generally charged down to estimated collectible balances when they are placed on non-accrual status. Consumer loans and related accrued interest are normally charged down to the fair value of related collateral (or are charged off in full if not collateralized) once the loans are more than 120 to 180 days delinquent, depending on the type of loan. Revolving home equity loans are charged down to the fair value of the related collateral once the loans are more than 180 days past due. Credit card loans are charged off against the allowance for credit losses when the receivable is more than 180 days past due.

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Troubled Debt Restructurings

A loan is accounted for as a troubled debt restructuring if the Company, for economic or legal reasons related to the borrower's financial difficulties, grants a concession to the borrower that it would not otherwise consider. A troubled debt restructuring typically involves (1) modification of terms such as a reduction of the stated interest rate, loan principal, or accrued interest, (2) a loan renewal at a stated interest rate lower than the current market rate for a new loan with similar risk, or (3) debt that was not reaffirmed in bankruptcy. Business, business real estate, construction and land real estate and personal real estate troubled debt restructurings with impairment charges are placed on non-accrual status. The Company measures the impairment loss of a troubled debt restructuring at the time of modification based on the present value of expected future cash flows. Subsequent to modification, troubled debt restructurings are subject to the Company’s allowance for credit loss model, which is discussed below and in Note 2, Loans and Allowance for Credit Losses. Troubled debt restructurings that are performing under their contractual terms continue to accrue interest, which is recognized in current earnings.

Section 4013 of the Coronavirus Aid, Relief, and Economic Security Act ("CARES Act") was signed into law on March 27, 2020 and provides financial institutions the option to suspend the requirement to categorize certain modifications related to the global Coronavirus Disease 2019 pandemic (COVID-19) as troubled debt restructurings. Additionally, bank regulatory agencies issued additional guidance on implementing the provisions of the CARES Act. The Company will follow the guidance under both regulations. Refer to Note 2 for additional information.

Allowance for Credit Losses on Loans

The allowance for credit loss on loans is a valuation amount that is deducted from the amortized cost basis of loans not held at fair value to present the net amount expected to be collected over the contractual term of the loans. The allowance for credit losses on loans is measured using relevant information about past events, including historical credit loss experience on loans with similar risk characteristics, current conditions, and reasonable and supportable forecasts that affect the collectability of the remaining cash flows over the contractual term of the loans. An allowance will be created upon origination or acquisition of a loan and is updated at subsequent reporting dates. The methodology is applied consistently for each reporting period and reflects management’s current expectations of credit losses. Changes to the allowance for credit losses on loans resulting from periodic evaluations are recorded through increases or decreases to the credit loss expense for loans, which is recorded in provision for credit losses on the consolidated statements of income. Loans that are deemed to be uncollectible are charged off against the related allowance for credit losses on loans.

The allowance for credit losses on loans is measured on a collective (pool) basis. Loans are aggregated into pools based on similar risk characteristics including borrower type, collateral type and expected credit loss patterns. The allowance for credit losses on a troubled debt restructuring which continues to accrue interest is also measured on a collective basis. Loans that do not share similar risk characteristics, primarily large loans on non-accrual status, are evaluated on an individual basis. The allowance related to these large non-accrual loans is measured using the fair value of the collateral (less selling cost, if applicable) as most of these loans are collateral dependent and the borrower is facing financial difficulty.

As noted above, the allowance for credit losses on loans does not include an allowance for accrued interest.

Liability for Unfunded Lending Commitments

The Company’s unfunded lending commitments are primarily unfunded loan commitments and letters of credit. Expected credit losses for these unfunded lending commitments are calculated over the contractual period during which the Company is exposed to the credit risk. The methodology used to measure credit losses for unfunded lending commitments is the same as the methodology used for loans, however, the estimate of credit risk for unfunded lending commitments takes into consideration the likelihood that funding will occur. The liability for unfunded lending commitments excludes any exposures that are unconditionally cancellable by the Company. The loss estimate is recorded within other liabilities on the consolidated balance sheet. Changes to the liability for unfunded lending commitments are recorded through increases or decreases to the provision for credit losses on the consolidated statements of income.

Investments in Debt and Equity Securities

The majority of the Company's investment portfolio is comprised of debt securities that are classified as available for sale. From time to time, the Company sells securities and utilizes the proceeds to reduce borrowings, fund loan growth, or modify its interest rate profile. Securities classified as available for sale are carried at fair value. Changes in fair value are reported in other comprehensive income (loss), a component of stockholders’ equity. Securities are periodically evaluated for credit losses in accordance with the guidance provided in ASC 326. Further discussion of this evaluation is provided in "Allowance for Credit Losses on Available for Sale Debt Securities" below. Gains and losses realized upon sales of securities are calculated using the specific identification method and are included in investment securities gains (losses), net, in the consolidated statements of income. Purchase premiums and discounts are amortized to interest income using a level yield method over the estimated lives

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of the securities. For certain callable debt securities purchased at a premium, the amortization is instead recorded to the earliest call date. For mortgage and asset-backed securities, prepayment experience is evaluated quarterly to determine if a change in a bond's estimated remaining life is necessary. A corresponding adjustment is then made in the related amortization of premium or discount accretion.

Accrued interest receivable on available for sale debt securities is reported in other assets on the consolidated balance sheet. The Company has elected the practical expedient to exclude the accrued interest from all required disclosures of amortized cost. Additionally, an election was made not to measure an allowance for credit losses for accrued interest receivables. Interest accrued but not received is reversed against interest income.

Equity securities include common and preferred stock with readily determinable fair values. These are also carried at fair value. Certain equity securities do not have readily determinable fair values. The Company has elected under ASU 2016-01 to measure these equity securities without a readily determinable fair value at cost minus impairment, if any, plus or minus changes resulting from observable price changes for the identical or similar investment of the same issuer. The Company has not recorded any impairment or other adjustments to the carrying amount of these equity investments without readily determinable fair values.

Other securities include Federal Reserve Bank stock and Federal Home Loan Bank stock, which are held for debt and regulatory purposes. They are carried at cost and periodically evaluated for impairment. Also included are investments in portfolio concerns held by the Company’s private equity subsidiaries, which consist of both debt and equity instruments. Private equity investments are carried at fair value in accordance with ASC 946-10-15, with changes in fair value reported in current earnings. In the absence of readily ascertainable market values, fair value is estimated using internally developed methods. Changes in fair value which are recognized in current earnings and gains and losses from sales are included in investment securities gains (losses), net in the consolidated statements of income.

Trading account securities, which are debt securities bought and held principally for the purpose of resale in the near term, are carried at fair value. Gains and losses, both realized and unrealized, are recorded in non-interest income.

Purchases and sales of securities are recognized on a trade date basis. A receivable or payable is recognized for pending transaction settlements.

Allowance for Credit Losses on Available for Sale Debt Securities

For available for sale debt securities in an unrealized loss position, the entire loss in fair value is required to be recognized in current earnings if the Company intends to sell the securities or believes it likely that it will be required to sell the security before the anticipated recovery. If neither condition is met, and the Company does not expect to recover the amortized cost basis, the Company determines whether the decline in fair value resulted from credit losses or other factors. If the assessment indicates that a credit loss exists, the present value of cash flows expected to be collected is compared to the amortized cost basis of the security. If the present value of cash flows expected to be collected is less than the amortized cost basis, a credit loss has occurred, and an allowance for credit losses is recorded. The allowance for credit losses is limited by the amount that the fair value is less than the amortized cost basis. Any impairment not recorded through the provision for credit losses is recognized in other comprehensive income.

Changes in the allowance for credit losses are recorded as a provision for (or reversal of) credit losses on the consolidated statements of income. Losses are charged against the allowance for credit losses on securities when management believes the uncollectibility of an available for sale security is confirmed or when either of the conditions regarding intent or requirement to sell is met.

Accrued interest receivable on available for sale debt securities is excluded from the estimate of credit losses.

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2. Loans and Allowance for ~~Loan~~Credit Losses

Major classifications within the Company’s held for investment loan portfolio at March 31, ~~2019~~2020 and December 31, ~~2018~~2019 are as follows:


(In thousands)	March 31, 2019		December 31, 2018		(In thousands)	March 31, 2020		December 31, 2019
Commercial:					Commercial:
Business	$	5,175,541	$	5,106,427	Business	$	5,773,865	$	5,565,449
Real estate – construction and land	925,269		869,659		Real estate – construction and land	873,402		899,377
Real estate – business	2,859,614		2,875,788		Real estate – business	2,960,308		2,833,554
Personal Banking:					Personal Banking:
Real estate – personal	2,125,087		2,127,083		Real estate – personal	2,464,819		2,354,760
Consumer	1,893,212		1,955,572		Consumer	1,941,787		1,964,145
Revolving home equity	364,010		376,399		Revolving home equity	349,735		349,251
Consumer credit card	772,396		814,134		Consumer credit card	706,753		764,977
Overdrafts	5,593		15,236		Overdrafts	3,143		6,304
Total loans	$	14,120,722	$	14,140,298
Total loans⁽¹⁾					Total loans⁽¹⁾	$	15,073,812	$	14,737,817

⁽¹⁾Accrued interest receivable totaled $38.1 million at March 31, 2020 and was included within other assets on the consolidated balance sheet. For the three months ended March 31, 2020, the Company wrote-off accrued interest by reversing interest income of $54 thousand and $1.9 million in the Commercial and Personal Banking portfolios, respectively.

At March 31, ~~2019,~~2020, loans of ~~$3.8~~$4.1 billion were pledged at the Federal Home Loan Bank as collateral for borrowings and letters of credit obtained to secure public deposits. Additional loans of $1.6 billion were pledged at the Federal Reserve Bank as collateral for discount window borrowings.

Allowance for credit losses

The allowance for credit losses is measured using an average historical loss model which incorporates relevant information about past events, including historical credit loss experience on loans with similar risk characteristics, current conditions, and reasonable and supportable forecasts that affect the collectability of the remaining cash flows over the contractual term of the loans. The allowance for credit losses is measured on a collective (pool) basis. Loans are aggregated into pools based on similar risk characteristics including borrower type, collateral type and expected credit loss patterns. Loans that do not share similar risk characteristics, primarily large loans on non-accrual status, are evaluated on an individual basis.

For loans evaluated for credit losses on a collective basis, average historical loss rates are calculated for each pool using the Company’s historical net charge-offs (combined charge-offs and recoveries by observable historical reporting period) and outstanding loan balances during a lookback period. Lookback periods can be different based on the individual pool and represent management’s credit expectations for the pool of loans over the remaining contractual life. In certain loan pools, if the Company’s own historical loss rate is not reflective of the future loss expectations, the historical loss rate is augmented by industry and peer data. The calculated average net charge-off rate is then adjusted for current conditions and reasonable and supportable forecasts. These adjustments increase or decrease the average historical loss rate to reflect expectations of future losses given a single path economic forecast of key macroeconomic variables including GDP, disposable income, unemployment rate, various interest rates, CPI inflation rate, HPI, CREPI and market volatility. The adjustments are based on results from various regression models projecting the impact of the macroeconomic variables to loss rates. The forecast is used for a reasonable and supportable period before reverting back to historical averages using a straight-line method. The forecast adjusted loss rate is applied to the loans over the remaining contractual lives, adjusted for expected prepayments. The contractual term excludes expected extensions, renewals and modifications unless there is a reasonable expectation that a troubled debt restructuring will be executed. Credit cards and certain similar consumer lines of credit do not have stated maturities and therefore, for these loan classes, remaining contractual lives are determined by estimating future cash flows expected to be received from customers until payments have been fully allocated to outstanding balances. Additionally, the allowance for credit losses considers other qualitative factors not included in historical loss rates or macroeconomic forecast such as changes in portfolio composition, underwriting practices, or significant unique events or conditions.

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Key model assumptions in the Company’s allowance for credit loss model include the forecast, the reasonable and supportable period, prepayment assumptions and qualitative factors applied for portfolio composition changes or credit administration changes. The assumptions utilized in estimating the Company’s allowance for credit losses at March 31, 2020 and January 1, 2020 (implementation) are discussed below.


Key Assumption	March 31, 2020	January 1, 2020 (implementation)

Overall economic forecast	•Immediate, sharp recession caused by unprecedented pandemic event, COVID-19 •Extremely low interest rates •Recovery into 2021 •Significant uncertainty regarding the severity and duration of the pandemic's impact on the economy	Stable economic environment with slight positive growth projections in overall economic indicators, short-term and long-term, reflecting low unemployment in a late-stage economic cycle
Reasonable and supportable period and related reversion period	•One year for commercial loans •Two years for personal banking loans •Reversion to historical average loss rates within two quarters using a straight-line method	Same as March 31, 2020
Forecasted macro-economic variables	•Unemployment rate ranging from 3.6% to 6.0% during the supportable forecast period •Real GDP growth ranges from -11.3% to 13.8% •Prime rate ranges from 3.3% to 4.2% •See "Qualitative factors" below for qualitative adjustments made to the forecasted macro-economic variables stated herein	•Unemployment rate ranges from 3.4% to 3.8% during the supportable forecast period •Real GDP growth ranges from 1.2% to 1.8% •Prime rate ranges from 4.6% to 4.8% •See "Qualitative factors" below for qualitative adjustments made to the forecasted macro-economic variables stated herein
Prepayment assumptions	Commercial loans •5% for most loan pools Personal banking loans ◦Ranging from 16.5% to 24.0% for most loan pools •58.1% for consumer credit cards	Commercial loans •5% for most loan pools Personal banking loans ◦Ranging from 14.9% to 25.6% for most loan pools •57.2% for consumer credit cards
Qualitative factors	Added reserves using qualitative processes related to: •Increase loss rates to reflect a recession past 2020 and higher unemployment •Loans originated in our recent expansion markets •Loans that are designated as shared national credits •Loans downgraded to special mention, substandard, or non-accrual status	Added reserves using qualitative processes related to: •Loans originated in our recent expansion markets •Loans that are designated as shared national credits •Loans downgraded to special mention, substandard, or non-accrual status

The allowance for credit losses is an estimate that takes a significant amount of time to produce and evaluate through the various quality control and governance steps. The forecasted macro-economic variables utilized by the above model were derived in mid-March and after evaluation by the Company’s Forecast Committee were determined to be more optimistic than the prevailing expectations. As a result, the Company applied judgement to qualitatively adjust loss rates to reflect a more severe recession. The Company’s loss experience during the Great Recession served as a guide for the qualitative adjustments.

The liability for unfunded lending commitments utilizes the same model as the allowance for credit losses on loans, however, the liability for unfunded lending commitments incorporates an assumption for the portion of unfunded commitments that are expected to be funded.

Sensitivity in the Allowance for Credit Loss model

The allowance for credit losses is an estimate that requires significant judgment including projections of the macro-economic environment. The forecasted macro-economic environment continuously changes which can cause fluctuations in estimated expected losses.

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The current forecast projects a sharp recession with a recovery in the next two years as a result of the Coronavirus outbreak. This pandemic is unprecedented and information that could be used in the estimation of the allowance for credit losses changes frequently. Events such as the timing of governmental required business lock downs or possible additional waves of infection could prolong and deepen the projected recession.

A summary of the activity in the allowance for credit losses on loans during the three months ended March 31, 2020 follows:


	For the Three Months Ended March 31
(In thousands)	Commercial		Personal Banking		Total
ALLOWANCE FOR CREDIT LOSSES ON LOANS
Balance at December 31, 2019	$	91,760	$	68,922	$	160,682
Adoption of ASU 2016-13	(29,711)		8,672		(21,039)
Balance at January 1	$	62,049	$	77,594	$	139,643
Provision for credit losses on loans	21,108		21,760		42,868
Deductions:
Loans charged off	416		13,976		14,392
Less recoveries on loans	810		2,724		3,534
Net loan charge-offs (recoveries)	(394)		11,252		10,858
Balance March 31, 2020	$	83,551	$	88,102	$	171,653
LIABILITY FOR UNFUNDED LENDING COMMITMENTS
Balance at December 31, 2019	$	399	$	676	$	1,075
Adoption of ASU 2016-13	16,057		33		16,090
Balance at January 1	$	16,456	$	709	$	17,165
Provision for credit losses on unfunded lending commitments	14,605		480		15,085
Balance March 31, 2020	$	31,061	$	1,189	$	32,250
ALLOWANCE FOR CREDIT LOSSES ON LOANS AND LIABILITY FOR UNFUNDED LENDING COMMITMENTS	$	114,612	$	89,291	$	203,903

Allowance for loan losses

A summary of the activity in the allowance for loan losses during the three months ended March 31, 2019 ~~and 2018, respectively,~~ follows:


		For the Three Months Ended March 31								For the Three Months Ended March 31
(In thousands)		Commercial			Personal Banking		Total		(In thousands)	Commercial		Personal Banking		Total
Balance at January 1	Balance at January 1	$	92,869		$	67,063	$	159,932	Balance at January 1	$	92,869	$	67,063	$	159,932
Provision		1,168			11,295		12,463
Deductions:
Loans charged off		527			14,204		14,731
Less recoveries on loans		133			2,885		3,018
Net loan charge-offs		394			11,319		11,713
Balance March 31, 2019		$	93,643		$	67,039	$	160,682
Balance at January 1		$	93,704		$	65,828	$	159,532
Provision		(894		)	11,290		10,396

Provision for loan losses									Provision for loan losses	1,168		11,295		12,463
Deductions:	Deductions:								Deductions:
Loans charged off	Loans charged off	366			13,365		13,731		Loans charged off	527		14,204		14,731
Less recoveries on loans	Less recoveries on loans	621			2,714		3,335		Less recoveries on loans	133		2,885		3,018
Net loan charge-offs (recoveries)	Net loan charge-offs (recoveries)	(255		)	10,651		10,396		Net loan charge-offs (recoveries)	394		11,319		11,713
Balance March 31, 2018		$	93,065		$	66,467	$	159,532
Balance March 31, 2019									Balance March 31, 2019	$	93,643	$	67,039	$	160,682

The following table shows the balance in the allowance for loan losses and the related loan balance at March 31, 2019 and December 31, 2018, disaggregated on the basis of impairment methodology. Impaired loans evaluated under Accounting Standards Codification (ASC) 310-10-35 include loans on non-accrual status, which are individually evaluated for impairment, and other impaired loans deemed to have similar risk characteristics, which are collectively evaluated. All other loans are collectively evaluated for impairment under ASC 450-20.

Impaired Loans All Other Loans

(In thousands)
Allowance for Loan Losses Loans Outstanding Allowance for Loan Losses Loans Outstanding
March 31, 2019
Commercial $ 1,720
$ 66,739
$ 91,923
$ 8,893,685
Personal Banking 923
17,433
66,116
5,142,865
Total $ 2,643
$ 84,172
$ 158,039
$ 14,036,550
December 31, 2018
Commercial $ 1,780
$ 61,496
$ 91,089
$ 8,790,378
Personal Banking 916
17,120
66,147
5,271,304
Total $ 2,696
$ 78,616
$ 157,236
$ 14,061,682

~~Impaired loans~~

~~The table below shows the Company’s investment in impaired loans at March 31, 2019 and December 31, 2018. These loans consist~~Table of all loans on non-accrual status and other restructured loans whose terms have been modified and classified as troubled debt restructurings. These restructured loans are performing in accordance with their modified terms, and because the Company believes it probable that all amounts due under the modified terms of the agreements will be collected, interest on these loans is being recognized on an accrual basis. They are discussed further in the ~~"Troubled debt restructurings"~~ ~~section below.~~Contents

(In thousands) Mar. 31, 2019 Dec. 31, 2018
Non-accrual loans $ 12,167
$ 12,536
Restructured loans (accruing) 72,005
66,080
Total impaired loans $ 84,172
$ 78,616

The following table provides additional information about impaired loans held by the Company at March 31, 2019 and December 31, 2018, segregated between loans for which an allowance for credit losses has been provided and loans for which no allowance has been provided.

(In thousands)
Recorded Investment
Unpaid Principal
Balance
Related
Allowance
March 31, 2019
With no related allowance recorded:
Business $ 8,381
$ 14,376
$ —
$ 8,381
$ 14,376
$ —
With an allowance recorded:
Business $ 46,736
$ 46,873
$ 1,241
Real estate – construction and land 414
419
11
Real estate – business 11,208
11,809
468
Real estate – personal 4,380
5,902
243
Consumer 5,365
5,365
34
Revolving home equity 39
39
1
Consumer credit card 7,649
7,649
645
$ 75,791
$ 78,056
$ 2,643
Total $ 84,172
$ 92,432
$ 2,643
December 31, 2018
With no related allowance recorded:
Business $ 8,725
$ 14,477
$ —
$ 8,725
$ 14,477
$ —
With an allowance recorded:
Business $ 40,286
$ 40,582
$ 1,223
Real estate – construction and land 416
421
11
Real estate – business 12,069
12,699
546
Real estate – personal 4,461
6,236
266
Consumer 5,510
5,510
38
Revolving home equity 40
40
1
Consumer credit card 7,109
7,109
611
$ 69,891
$ 72,597
$ 2,696
Total $ 78,616
$ 87,074
$ 2,696

~~Total average impaired loans for the three month periods ended March 31, 2019 and 2018, respectively, are shown in the table below.~~

(In thousands)
Commercial Personal Banking Total
Average Impaired Loans:
For the three months ended March 31, 2019
Non-accrual loans $ 10,347
$ 1,973
$ 12,320
Restructured loans (accruing) 53,607
15,437
69,044
Total $ 63,954
$ 17,410
$ 81,364
For the three months ended March 31, 2018
Non-accrual loans $ 8,523
$ 2,928
$ 11,451
Restructured loans (accruing) 79,258
18,773
98,031
Total $ 87,781
$ 21,701
$ 109,482

The table below shows interest income recognized during the three month periods ended March 31, 2019 and 2018, respectively, for impaired loans held at the end of each period. This interest all relates to accruing restructured loans, as discussed in the ~~"Troubled debt restructurings"~~ ~~section below.~~

For the Three Months Ended March 31
(In thousands) 2019 2018
Interest income recognized on impaired loans:
Business $ 1,008
$ 760
Real estate – construction and land 6
24
Real estate – business 151
113
Real estate – personal 35
111
Consumer 80
80
Revolving home equity 1
2
Consumer credit card 146
128
Total $ 1,427
$ 1,218

Delinquent and non-accrual loans

The Company considers loans past due on the day following the contractual repayment date, if the contractual repayment was not received by the Company as of the end of the business day. The following table provides aging information on the Company’s past due and accruing loans, in addition to the balances of loans on non-accrual status, at March 31, ~~2019~~2020 and December 31, ~~2018.~~2019.


(In thousands)	Current or Less Than 30 Days Past Due		30 – 89 Days Past Due		90 Days Past Due and Still Accruing		Non-accrual		Total
March 31, 2020
Commercial:
Business	$	5,750,172	$	15,927	$	410	$	7,356	$	5,773,865
Real estate – construction and land	853,400		19,997		3		2		873,402
Real estate – business	2,954,825		3,771		180		1,532		2,960,308
Personal Banking:
Real estate – personal	2,450,868		9,952		2,256		1,743		2,464,819
Consumer	1,911,853		27,724		2,210		—		1,941,787
Revolving home equity	347,992		1,208		535		—		349,735
Consumer credit card	687,394		8,433		10,926		—		706,753
Overdrafts	2,904		239		—		—		3,143
Total	$	14,959,408	$	87,251	$	16,520	$	10,633	$	15,073,812
December 31, 2019
Commercial:
Business	$	5,545,104	$	12,064	$	792	$	7,489	$	5,565,449
Real estate – construction and land	882,826		13,046		3,503		2		899,377
Real estate – business	2,830,494		2,030		—		1,030		2,833,554
Personal Banking:
Real estate – personal	2,345,243		6,129		1,689		1,699		2,354,760
Consumer	1,928,082		34,053		2,010		—		1,964,145
Revolving home equity	347,258		1,743		250		—		349,251
Consumer credit card	742,659		10,703		11,615		—		764,977
Overdrafts	5,972		332		—		—		6,304
Total	$	14,627,638	$	80,100	$	19,859	$	10,220	$	14,737,817

(In thousands)
Current or Less Than 30 Days Past Due

30 – 89
Days Past Due
90 Days Past Due and Still Accruing Non-accrual

Total
March 31, 2019
Commercial:
Business $ 5,154,124
$ 12,178
$ 670
$ 8,569
$ 5,175,541
Real estate – construction and land 924,028
1,237
—
4
925,269
Real estate – business 2,844,335
13,412
121
1,746
2,859,614
Personal Banking:
Real estate – personal 2,113,316
7,335
2,588
1,848
2,125,087
Consumer 1,866,038
24,905
2,269
—
1,893,212
Revolving home equity 362,373
1,167
470
—
364,010
Consumer credit card 751,639
10,220
10,537
—
772,396
Overdrafts 5,315
278
—
—
5,593
Total $ 14,021,168
$ 70,732
$ 16,655
$ 12,167
$ 14,120,722
December 31, 2018
Commercial:
Business $ 5,086,912
$ 10,057
$ 473
$ 8,985
$ 5,106,427
Real estate – construction and land 867,692
1,963
—
4
869,659
Real estate – business 2,867,347
6,704
22
1,715
2,875,788
Personal Banking:
Real estate – personal 2,118,045
6,041
1,165
1,832
2,127,083
Consumer 1,916,320
35,608
3,644
—
1,955,572
Revolving home equity 374,830
875
694
—
376,399
Consumer credit card 792,334
11,140
10,660
—
814,134
Overdrafts 14,937
299
—
—
15,236
Total $ 14,038,417
$ 72,687
$ 16,658
$ 12,536
$ 14,140,298

At March 31, 2020, the Company had $7.0 million and $540 thousand of non-accrual business and business real estate loans, respectively, that had no allowance for credit loss. The Company did not record any interest income on non-accrual loans during the three months ended March 31, 2020.

Credit quality indicators

The following table provides information about the credit quality of the Commercial loan ~~portfolio, using the Company’s~~portfolio. The Company utilizes an internal risk rating system ~~as an indicator. The internal rating system is~~comprised of a series of grades ~~reflecting management’s~~to categorize loans according to perceived risk ~~assessment,~~associated with the expectation of debt repayment based on ~~its analysis of the borrower’s~~borrower specific information including but not limited to current financial ~~condition.~~information, historical payment experience, industry information, collateral levels and collateral types. The “pass” category consists of a range of loan grades that reflect increasing, though still acceptable, risk. A loan is assigned the risk rating at origination and then monitored throughout the contractual term for possible risk rating changes. Movement of risk through the various grade levels in the “pass” category is monitored for early identification of credit deterioration. The “special mention” rating is applied to loans where the borrower exhibits negative financial trends due to borrower specific or systemic conditions that, if left uncorrected, threaten its capacity to meet its debt obligations. The borrower is believed to have sufficient financial flexibility to react to and resolve its negative financial situation. It is a

transitional grade that is closely monitored for improvement or deterioration. The “substandard” rating is applied to loans where the borrower exhibits well-defined weaknesses that jeopardize its continued performance and are of a severity that the distinct possibility of default exists. Loans are placed on “non-accrual” when management does not expect to collect payments consistent with acceptable and agreed upon terms of repayment.

All loans are analyzed for risk rating updates annually. For larger loans, rating assessments may be more frequent if relevant information is obtained earlier through debt convent monitoring or overall relationship management. Smaller loans are monitored as identified by the loan officer based on the risk profile of the individual borrower or if the loan becomes past due

Table of Contents

Commercial Loans

(In thousands)

Business
Real
Estate-Construction
Real
Estate-
Business

Total
March 31, 2019
Pass $ 4,954,297
$ 876,805
$ 2,761,215
$ 8,592,317
Special mention 119,582
47,397
49,151
216,130
Substandard 93,093
1,063
47,502
141,658
Non-accrual 8,569
4
1,746
10,319
Total $ 5,175,541
$ 925,269
$ 2,859,614
$ 8,960,424
December 31, 2018
Pass $ 4,915,042
$ 866,527
$ 2,777,374
$ 8,558,943
Special mention 84,391
1,917
51,845
138,153
Substandard 98,009
1,211
44,854
144,074
Non-accrual 8,985
4
1,715
10,704
Total $ 5,106,427
$ 869,659
$ 2,875,788
$ 8,851,874
related to credit issues. Loans rated Special Mention, Substandard or Non-accrual are subject to quarterly review and monitoring processes. In addition to the regular monitoring performed by the lending personnel and credit committees, loans are subject to review by a credit review department which verifies the appropriateness of the risk ratings for the loans chosen as part of its risk-based review plan.

The risk category of loans in the Commercial portfolio as of March 31, 2020 are as follows:


	Term Loans Amortized Cost Basis by Origination Year
(In thousands)	2020		2019		2018		2017		2016		Prior		Revolving Loans Amortized Cost Basis		Total
Business
Risk Rating:
Pass	$	564,816	$	1,429,136	$	627,725	$	424,625	$	236,325	$	364,452	$	1,907,436	$	5,554,515
Special mention	40,720		14,556		596		2,704		2,699		712		27,422		89,409
Substandard	12,032		22,378		4,732		4,957		1,944		15,378		61,164		122,585
Non-accrual	2,876		87		—		96		—		4,297		—		7,356
Total Business:	$	620,444	$	1,466,157	$	633,053	$	432,382	$	240,968	$	384,839	$	1,996,022	$	5,773,865
Real estate-construction
Risk Rating:
Pass	$	84,761	$	386,165	$	158,298	$	88,418	$	57,393	$	1,228	$	44,130	$	820,393
Special mention	—		1,163		10,110		13,143		—		27,535		—		51,951
Substandard	462		—		594		—		—		—		—		1,056
Non-accrual	—		—		—		—		—		2		—		2
Total Real estate-construction:	$	85,223	$	387,328	$	169,002	$	101,561	$	57,393	$	28,765	$	44,130	$	873,402
Real estate- business
Risk Rating:
Pass	$	252,996	$	805,807	$	524,329	$	338,898	$	428,528	$	341,534	$	67,584	$	2,759,676
Special mention	962		6,243		1,057		58,589		9,896		4,022		42		80,811
Substandard	3,688		7,348		5,159		44,689		14,052		37,988		5,365		118,289
Non-accrual	—		316		542		—		540		134		—		1,532
Total Real-estate business:	$	257,646	$	819,714	$	531,087	$	442,176	$	453,016	$	383,678	$	72,991	$	2,960,308
Commercial loans
Risk Rating:
Pass	$	902,573	$	2,621,108	$	1,310,352	$	851,941	$	722,246	$	707,214	$	2,019,150	$	9,134,584
Special mention	41,682		21,962		11,763		74,436		12,595		32,269		27,464		222,171
Substandard	16,182		29,726		10,485		49,646		15,996		53,366		66,529		241,930
Non-accrual	2,876		403		542		96		540		4,433		—		8,890
Total Commercial loans:	$	963,313	$	2,673,199	$	1,333,142	$	976,119	$	751,377	$	797,282	$	2,113,143	$	9,607,575

Information about the credit quality of the Commercial loan portfolio as of December 31, 2019 follows:


Commercial Loans
(In thousands)	Business		Real Estate-Construction		Real Estate- Business		Total






December 31, 2019
Pass	$	5,393,928	$	856,364	$	2,659,827	$	8,910,119
Special mention	80,089		42,541		92,626		215,256
Substandard	83,943		470		80,071		164,484
Non-accrual	7,489		2		1,030		8,521
Total	$	5,565,449	$	899,377	$	2,833,554	$	9,298,380

Table of Contents

The credit quality of Personal Banking loans is monitored primarily on the basis of aging/delinquency, and this information is provided as of March 31, 2020 below:


	Term Loans Amortized Cost Basis by Origination Year
(In thousands)	2020		2019		2018		2017		2016		Prior		Revolving Loans Amortized Cost Basis		Total
Real estate-personal
Current to 90 days past due	$	230,746	$	623,695	$	298,166	$	273,521	$	291,938	$	731,052	$	11,702	$	2,460,820
Over 90 days past due	—		535		37		45		734		765		140		2,256
Non-accrual	—		1		—		47		68		1,627		—		1,743
Total Real estate-personal:	$	230,746	$	624,231	$	298,203	$	273,613	$	292,740	$	733,444	$	11,842	$	2,464,819
Consumer
Current to 90 days past due	$	129,190	$	481,531	$	250,426	$	193,273	$	126,054	$	153,143	$	605,960	$	1,939,577
Over 90 days past due	—		429		140		281		248		409		703		2,210

Total Consumer:	$	129,190	$	481,960	$	250,566	$	193,554	$	126,302	$	153,552	$	606,663	$	1,941,787
Revolving home equity
Current to 90 days past due	$	—	$	—	$	—	$	—	$	—	$	—	$	349,200	$	349,200
Over 90 days past due	—		—		—		—		—		—		535		535

Total Revolving home equity:	$	—	$	—	$	—	$	—	$	—	$	—	$	349,735	$	349,735
Consumer credit card
Current to 90 days past due	$	—	$	—	$	—	$	—	$	—	$	—	$	695,827	$	695,827
Over 90 days past due	—		—		—		—		—		—		10,926		10,926

Total Consumer credit card:	$	—	$	—	$	—	$	—	$	—	$	—	$	706,753	$	706,753
Overdrafts
Current to 90 days past due	$	3,143	$	—	$	—	$	—	$	—	$	—	$	—	$	3,143
Over 90 days past due	—		—		—		—		—		—		—		—

Total Overdrafts:	$	3,143	$	—	$	—	$	—	$	—	$	—	$	—	$	3,143
Personal banking loans
Current to 90 days past due	$	363,079	$	1,105,226	$	548,592	$	466,794	$	417,992	$	884,195	$	1,662,689	$	5,448,567
Over 90 days past due	—		964		177		326		982		1,174		12,304		15,927
Non-accrual	—		1		—		47		68		1,627		—		1,743
Total Personal banking loans:	$	363,079	$	1,106,191	$	548,769	$	467,167	$	419,042	$	886,996	$	1,674,993	$	5,466,237

Collateral-dependent loans

The Company's collateral-dependent loans are comprised of large loans on non-accrual status. The Company requires that collateral-dependent loans are either over-collateralized or carry collateral equal to the amortized cost of the loan. The following table presents the amortized cost basis of collateral-dependent loans as of March 31, 2020.


(In thousands)	Business Assets		Future Revenue Streams		Real Estate		Energy		Total
Commercial:
Business	$	149	$	3,996	$	—	$	2,876	$	7,020

Real estate - business	—		—		540		—		540






Total	$	149	$	3,996	$	540	$	2,876	$	7,560

Table of Contents

Other Personal Banking loan information

As noted above, the credit quality of Personal Banking loans is monitored primarily on the basis of aging/delinquency, and this information is provided in the table in the above section on "~~Delinquent and non-accrual loans"~~.Credit quality indicators." In addition, FICO scores are obtained and updated on a quarterly basis for most of the loans in the Personal Banking portfolio. This is a published credit score designed to measure the risk of default by taking into account various factors from a borrower's financial ~~history.~~history and is considered supplementary information utilized by the Company, as management does not consider this information in evaluating the allowance for credit losses on loans. The Bank normally obtains a FICO score at the loan's origination and renewal dates, and updates are obtained on a quarterly basis. Excluded from the table below are certain personal real estate loans for which FICO scores are not obtained because the loans generally pertain to commercial customer activities and are often underwritten with other collateral considerations. These loans totaled ~~$196.4~~$196.2 million at March 31, ~~2019~~2020 and ~~$201.7~~$198.2 million at December 31, ~~2018.~~2019. The table also excludes consumer loans related to the Company's patient healthcare loan program, which totaled ~~$167.2~~$198.8 million at March 31, ~~2019~~2020 and ~~$170.3~~$199.2 million at December 31, ~~2018.~~2019. As the healthcare loans are guaranteed by the hospital, customer FICO scores are not obtained for these loans. The personal real estate loans and consumer loans excluded below totaled less than 8% of the Personal Banking portfolio. For the remainder of loans in the Personal Banking portfolio, the table below shows the percentage of balances outstanding at March 31, ~~2019~~2020 and December 31, ~~2018~~2019 by FICO score.


Personal Banking Loans
	% of Loan Category
	Real Estate - Personal		Consumer		Revolving Home Equity		Consumer Credit Card
March 31, 2020
FICO score:
Under 600	1.1	%	3.1	%	1.5	%	5.7	%
600 - 659	1.9		4.7		2.5		14.6
660 - 719	8.9		16.1		9.5		34.5
720 - 779	26.1		25.4		22.5		26.1
780 and over	62.0		50.7		64.0		19.1
Total	100.0	%	100.0	%	100.0	%	100.0	%
December 31, 2019
FICO score:
Under 600	1.0	%	3.0	%	1.7	%	5.6	%
600 - 659	1.9		5.2		1.9		14.3
660 - 719	9.2		15.4		9.0		32.2
720 - 779	25.7		27.0		21.5		26.6
780 and over	62.2��		49.4		65.9		21.3
Total	100.0	%	100.0	%	100.0	%	100.0	%

Personal Banking Loans
% of Loan Category
Real Estate - Personal Consumer Revolving Home Equity Consumer Credit Card
March 31, 2019
FICO score:
Under 600 1.1 % 3.4 % 1.2 % 5.4 %
600 - 659 1.7
5.3
1.9
14.0
660 - 719 9.9
18.0
9.5
35.6
720 - 779 25.3
24.3
22.8
26.3
780 and over 62.0
49.0
64.6
18.7
Total 100.0 % 100.0 % 100.0 % 100.0 %
December 31, 2018
FICO score:
Under 600 1.1 % 3.1 % 0.8 % 4.4 %
600 - 659 1.8
4.8
1.7
14.0
660 - 719 9.4
16.1
9.1
34.8
720 - 779 24.7
25.7
24.0
26.4
780 and over 63.0
50.3
64.4
20.4
Total 100.0 % 100.0 % 100.0 % 100.0 %

Table of Contents

Troubled debt restructurings

~~As mentioned previously, the Company's impaired loans include loans which have been classified as troubled debt restructurings, as shown in the table below.~~ Restructured loans are those extended to borrowers who are experiencing financial difficulty and who have been granted a concession. Restructured loans are placed on non-accrual status if the Company does not believe it probable that amounts due under the contractual terms will be collected. Commercial performing restructured loans are primarily comprised of certain business, construction and business real estate loans classified as substandard but renewed at rates judged to be ~~non- market.~~non-market. These loans are performing in accordance with their modified terms, and because the Company believes it probable that all amounts due under the modified terms of the agreements will be collected, interest on these loans is being recognized on an accrual basis. Troubled debt restructurings also include certain credit card and other small consumer loans under various debt management and assistance programs. Modifications to these loans generally involve removing the available line of credit, placing loans on amortizing status, and lowering the contractual interest rate. ~~The Company also classified as consumer bankruptcy certain~~Certain personal real estate, revolving home equity, and consumer loans were classified as consumer bankruptcy troubled debt restructurings because they were not reaffirmed by the borrower in bankruptcy proceedings. Interest on these loans is being recognized on an accrual basis, as the borrowers are continuing to make payments. Other consumer loans classified as troubled debt restructurings consist of various other workout arrangements with consumer customers.

Section 4013 of the CARES Act was signed into law on March 27, 2020, and includes a provision that short-term modifications are not troubled debt restructurings, if made on a good-faith basis in response to COVID-19 to borrowers who were current prior to December 31, 2019. In addition to the CARES Act, bank regulatory agencies issued interagency guidance stating suspending the troubled debt restructuring classification would be appropriate if the borrower was less than 30 days past due at the time the modification program is implemented. The guidance also provides that loans generally will not be adversely classified if the short-term modification is related to COVID-19 relief programs. The Company will follow the guidance under the CARES Act and the interagency guidance when determining if a customer’s modification is subject to troubled debt restructuring classification. If it is deemed the modification is not short-term, not COVID-19 related or the customer does not meet the criteria under the guidance to be scoped out of troubled debt restructuring classification, the Company will evaluate the loan modifications under its existing framework which requires modifications that result in a concession to a borrower experiencing financial difficulty be accounted for as a troubled debt restructuring.


(In thousands)				March 31, 2020		December 31, 2019
Accruing restructured loans:
	Commercial	$	64,369	$	55,934
	Assistance programs	8,590		8,365
	Consumer bankruptcy	3,301		3,592
	Other consumer	3,245		3,621
Non-accrual loans				7,782		7,938
Total troubled debt restructurings				$	87,287	$	79,450

(In thousands) March 31, 2019 December 31, 2018
Accruing restructured loans:
Commercial $ 56,524
$ 50,904
Assistance programs 7,960
7,410
Consumer bankruptcy 3,946
4,103
Other consumer 3,575
3,663
Non-accrual loans 9,352
9,759
Total troubled debt restructurings $ 81,357
$ 75,839

The table below shows the balance of troubled debt restructurings by loan classification at March 31, ~~2019,~~2020, in addition to the outstanding balances of these restructured loans which the Company considers to have been in default at any time during the past twelve months. For purposes of this disclosure, the Company considers "default" to mean 90 days or more past due as to interest or principal.


(In thousands)	March 31, 2020		Balance 90 days past due at any time during previous 12 months
Commercial:
Business	$	43,793	$	—
Real estate - construction and land	43		—
Real estate - business	27,448		—
Personal Banking:
Real estate - personal	3,816		209
Consumer	3,858		79
Revolving home equity	33		—
Consumer credit card	8,296		1,059
Total troubled debt restructurings	$	87,287	$	1,347

(In thousands) March 31, 2019 Balance 90 days past due at any time during previous 12 months
Commercial:
Business $ 54,928
$ —
Real estate - construction and land 411
—
Real estate - business 9,462
—
Personal Banking:
Real estate - personal 3,503
217
Consumer 5,365
47
Revolving home equity 39
—
Consumer credit card 7,649
685
Total troubled debt restructurings $ 81,357
$ 949

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For those loans on non-accrual status also classified as restructured, the modification did not create any further financial effect on the Company as those loans were already recorded at net realizable value. For those performing commercial loans classified as restructured, there were no concessions involving forgiveness of principal or interest and, therefore, there was no financial impact to the Company as a result of modification to these loans. No financial impact resulted from those performing loans where the debt was not reaffirmed in bankruptcy, as no changes to loan terms occurred in that process. However, the effects of modifications to loans under various debt management and assistance programs were estimated to decrease interest income by approximately ~~$1.0~~$1.1 million on an annual, pre-tax basis, compared to amounts contractually owed. Other modifications to consumer loans mainly involve extensions and other small modifications that did not include the forgiveness of principal or interest.

The allowance for ~~loan~~credit losses related to troubled debt restructurings on non-accrual status is determined by individual evaluation, including collateral adequacy, using the same process as loans on non-accrual status which are not classified as troubled debt restructurings. Those performing loans classified as troubled debt restructurings are accruing loans which management expects to collect under contractual terms. Performing commercial loans having no other concessions granted other than being renewed at

non-market interest rates are judged to have similar risk characteristics as non-troubled debt commercial loans and are collectively evaluated based on internal risk rating, loan type, delinquency, historical experience and current economic factors. Performing personal banking loans classified as troubled debt restructurings resulted from the borrower not reaffirming the debt during bankruptcy and have had no other concession granted, other than the Bank's future limitations on collecting payment deficiencies or in pursuing foreclosure actions. As such, they have similar risk characteristics as non-troubled debt personal banking loans and are evaluated collectively based on loan type, delinquency, historical experience and current economic factors.

If a troubled debt restructuring defaults and is already on non-accrual status, the allowance for ~~loan~~credit losses continues to be based on individual evaluation, using discounted expected cash flows or the fair value of collateral. If an accruing troubled debt restructuring defaults, the loan's risk rating is downgraded to non-accrual status and the loan's related allowance for ~~loan~~credit losses is determined based on individual evaluation, or if necessary, the loan is charged off and collection efforts begun.

The Company had commitments of ~~$2.7~~$5.4 million at March 31, ~~2019~~2020 to lend additional funds to borrowers with restructured loans.

Impaired loans

The following Impaired loans disclosures were superceded by ASC 2016-13.

The table below shows the Company’s balances of impaired loans at December 31, 2019. These loans consist of all loans on non-accrual status and other restructured loans whose terms have been modified and classified as troubled debt restructurings. These restructured loans are performing in accordance with their modified terms, and because the Company believes it probable that all amounts due under the modified terms of the agreements will be collected, interest on these loans is being recognized on an accrual basis. They are discussed further in the "Troubled debt restructurings" section above.


(In thousands)	Dec. 31, 2019
Non-accrual loans	$	10,220
Restructured loans (accruing)	71,512
Total impaired loans	$	81,732

The following table shows the balance in the allowance for loan losses and the related loan balance at December 31, 2019, disaggregated on the basis of impairment methodology. Impaired loans evaluated under Accounting Standards Codification (ASC) 310-10-35 include loans on non-accrual status, which are individually evaluated for impairment, and other impaired loans deemed to have similar risk characteristics, which are collectively evaluated. All other loans are collectively evaluated for impairment under ASC 450-20.


	Impaired Loans						All Other Loans
(In thousands)	Allowance for Loan Losses		Loans Outstanding		Allowance for Loan Losses		Loans Outstanding
December 31, 2019
Commercial	$	1,629	$	64,500	$	90,131	$	9,233,880
Personal Banking	1,117		17,232		67,805		5,422,205
Total	$	2,746	$	81,732	$	157,936	$	14,656,085

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The following table provides additional information about impaired loans held by the Company at December 31, 2019, segregated between loans for which an allowance for credit losses has been provided and loans for which no allowance has been provided.


(In thousands)	Recorded Investment		Unpaid Principal Balance		Related Allowance



















December 31, 2019
With no related allowance recorded:
Business	$	7,054	$	13,738	$	—





	$	7,054	$	13,738	$	—
With an allowance recorded:
Business	$	30,437	$	30,487	$	837
Real estate – construction and land	46		51		1
Real estate – business	26,963		27,643		791
Real estate – personal	4,729		5,968		258
Consumer	4,421		4,421		35
Revolving home equity	35		35		1
Consumer credit card	8,047		8,047		823
	$	74,678	$	76,652	$	2,746
Total	$	81,732	$	90,390	$	2,746

Total average impaired loans for the three month period ended March 31, 2019 are shown in the table below.


(In thousands)	Commercial		Personal Banking		Total









For the three months ended March 31, 2019
Non-accrual loans	$	10,347	$	1,973	$	12,320
Restructured loans (accruing)	53,607		15,437		69,044
Total	$	63,954	$	17,410	$	81,364

The table below shows interest income recognized during the three month period ended March 31, 2019, respectively, for impaired loans held at the end of each period. This interest all relates to accruing restructured loans, as discussed in the "Troubled debt restructurings" section above.


	For the Three Months Ended March 31
(In thousands)	2019
Interest income recognized on impaired loans:
Business	$	1,008
Real estate – construction and land	6
Real estate – business	151
Real estate – personal	35
Consumer	80
Revolving home equity	1
Consumer credit card	146
Total	$	1,427

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Loans held for sale

The Company designates certain long-term fixed rate personal real estate loans as held for sale, and the Company has elected the fair value option for these loans. The election of the fair value option aligns the accounting for these loans with the related economic hedges discussed in Note 11. The loans are primarily sold to FNMA, FHLMC, and ~~GNMA.~~GNMA, however, the Company temporarily paused sales of these loans, as it was not able to effectively hedge the Company's mortgage loan production, due to volatility in the market caused by the COVID-19 outbreak. At March 31, ~~2019,~~2020, the fair value ~~of these loans was $8.9 million,~~ and the unpaid principal balance of these loans was ~~$8.5 million.~~$108 thousand.

The Company also designates certain student loan originations as held for sale. The borrowers are credit-worthy students who are attending colleges and universities. The loans are intended to be sold in the secondary market, and the Company maintains contracts with Sallie Mae to sell the loans within 210 days after the last disbursement to the student. These loans are carried at lower of cost or fair value, which at March 31, ~~2019~~2020 totaled ~~$11.2~~$6.1 million.

At March 31, ~~2019, none~~2020, NaN of the loans held for sale were on non-accrual status or 90 days past due and still accruing.

Foreclosed real estate/repossessed assets

The Company’s holdings of foreclosed real estate totaled ~~$737~~$422 thousand and ~~$1.4 million~~$365 thousand at March 31, ~~2019~~2020 and December 31, ~~2018,~~2019, respectively. Personal property acquired in repossession, generally autos, marine and recreational vehicles (RV), totaled ~~$2.6~~$2.3 million and ~~$2.0~~$5.5 million at March 31, ~~2019~~2020 and December 31, ~~2018,~~2019, respectively. Upon acquisition, these assets are recorded at fair value less estimated selling costs at the date of foreclosure, establishing a new cost basis. They are subsequently carried at the lower of this cost basis or fair value less estimated selling costs.

3. Investment Securities

Investment securities consisted of the following at March 31, ~~2019~~2020 and December 31, ~~2018.~~2019.


(In thousands)	March 31, 2019		December 31, 2018		(In thousands)	March 31, 2020		December 31, 2019
Available for sale debt securities	$	8,627,890	$	8,538,041	Available for sale debt securities	$	8,678,586	$	8,571,626
Trading debt securities	30,427		27,059		Trading debt securities	24,291		28,161
Equity securities:					Equity securities:
Readily determinable fair value	2,808		2,585		Readily determinable fair value	2,633		2,929
No readily determinable fair value	1,886		1,824		No readily determinable fair value	1,405		1,280
Other:					Other:
Federal Reserve Bank stock	33,627		33,498		Federal Reserve Bank stock	33,915		33,770
Federal Home Loan Bank stock	10,000		10,000		Federal Home Loan Bank stock	40,000		10,000
Private equity investments	85,877		85,659		Private equity investments	81,159		94,122
Total investment securities	$	8,792,515	$	8,698,666
Total investment securities⁽¹⁾					Total investment securities⁽¹⁾	$	8,861,989	$	8,741,888

⁽¹⁾Accrued interest receivable totaled $33.7 million at March 31, 2020 and was included within other assets on the consolidated balance sheet.

The Company has elected to measure equity securities with no readily determinable fair value at cost minus impairment, if any, plus or minus changes resulting from observable price changes for the identical or similar investment of the same issuer. ~~The~~This portfolio includes the Company's holdings of Visa Class B shares, which have a carrying value of zero, as there have not been observable price changes in orderly transactions for identical or similar investments of the same issuer. During the period, the Company did not record any impairment or other adjustments to the carrying amount of these ~~investments during the period.~~equity securities without a readily determinable fair value.

Other investment securities include Federal Reserve Bank (FRB) stock, Federal Home Loan Bank (FHLB) stock, and investments in portfolio concerns held by the Company's private equity subsidiaries. FRB stock and FHLB stock are held for debt and regulatory purposes. Investment in FRB stock is based on the capital structure of the investing bank, and investment in FHLB

stock is tied to the level of borrowings from the FHLB. These holdings are carried at cost. The private equity investments, in the absence of readily ascertainable market values, are carried at estimated fair value.

The majority of the Company’s investment portfolio is comprised of available for sale debt securities, which are carried at fair value with changes in fair value reported in accumulated other comprehensive income (AOCI). A summary of the available for sale debt securities by maturity groupings as of March 31, ~~2019~~2020 is shown below. The investment portfolio includes agency mortgage-backed securities, which are guaranteed by agencies such as the FHLMC, FNMA, ~~GNMA~~ and ~~FDIC,~~GNMA, in addition to non-agency mortgage-backed securities, which have no guarantee but are collateralized by commercial and residential mortgages.

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Also included are certain other asset-backed securities, which are primarily collateralized by credit cards, automobiles, student loans, and commercial loans. These securities differ from traditional debt securities primarily in that they may have uncertain maturity dates and are priced based on estimated prepayment rates on the underlying collateral.


(In thousands)	Amortized Cost		Fair Value
U.S. government and federal agency obligations:
Within 1 year	$	86,714	$	86,079
After 1 but within 5 years	487,114		517,959
After 5 but within 10 years	225,372		236,409

Total U.S. government and federal agency obligations	799,200		840,447
Government-sponsored enterprise obligations:
Within 1 year	70,167		70,749


After 10 years	37,674		42,121
Total government-sponsored enterprise obligations	107,841		112,870
State and municipal obligations:
Within 1 year	55,673		55,911
After 1 but within 5 years	757,906		778,801
After 5 but within 10 years	366,186		380,949
After 10 years	67,856		67,407
Total state and municipal obligations	1,247,621		1,283,068
Mortgage and asset-backed securities:
Agency mortgage-backed securities	4,011,631		4,168,421
Non-agency mortgage-backed securities	708,554		717,008
Asset-backed securities	1,243,235		1,232,292
Total mortgage and asset-backed securities	5,963,420		6,117,721
Other debt securities:
Within 1 year	41,966		41,789
After 1 but within 5 years	212,864		215,466
After 5 but within 10 years	61,691		64,123
After 10 years	2,992		3,102
Total other debt securities	319,513		324,480
Total available for sale debt securities	$	8,437,595	$	8,678,586

(In thousands) Amortized Cost Fair Value
U.S. government and federal agency obligations:
Within 1 year $ 29,484
$ 29,341
After 1 but within 5 years 588,651
597,792
After 5 but within 10 years 249,143
250,788
Total U.S. government and federal agency obligations 867,278
877,921
Government-sponsored enterprise obligations:
Within 1 year 36,442
36,176
After 1 but within 5 years 85,155
84,759
After 5 but within 10 years 34,986
34,974
After 10 years 42,913
42,070
Total government-sponsored enterprise obligations 199,496
197,979
State and municipal obligations:
Within 1 year 87,817
88,067
After 1 but within 5 years 663,990
675,122
After 5 but within 10 years 440,363
454,085
After 10 years 56,231
56,926
Total state and municipal obligations 1,248,401
1,274,200
Mortgage and asset-backed securities:
  Agency mortgage-backed securities 3,416,497
3,412,399
  Non-agency mortgage-backed securities 1,056,738
1,060,008
  Asset-backed securities 1,470,541
1,470,516
Total mortgage and asset-backed securities 5,943,776
5,942,923
Other debt securities:
Within 1 year 22,497
22,412
After 1 but within 5 years 245,030
244,892
After 5 but within 10 years 67,995
67,563
Total other debt securities 335,522
334,867
Total available for sale debt securities $ 8,594,473
$ 8,627,890

Investments in U.S. government and federal agency obligations include U.S. Treasury inflation-protected securities, which totaled ~~$446.9~~$433.6 million, at fair value, at March 31, ~~2019.~~2020. Interest paid on these securities increases with inflation and decreases with deflation, as measured by the Consumer Price Index. Included in state and municipal obligations are ~~$14.5~~$8.4 million, at fair value, of auction rate securities, which were purchased from bank customers in 2008. Interest on these bonds is currently being paid at the maximum failed auction rates.

~~For debt securities classified as~~Allowance for credit losses on available for sale debt securities

As described in Note 1, the ~~following table shows~~Company adopted ASU 2016-13, Measurement of Credit Losses on Financial Instruments, on January 1, 2020. The adoption of ASU 2016-13 had no impact to the ~~unrealized gains and losses (pre-tax)~~Company's available for sale securities reported in ~~AOCI, by security type.~~its consolidated financial statements at January 1, 2020. For the three months ended March 31, 2020, the Company did not recognize a credit loss expense on any available for sale debt securities.

(In thousands)
Amortized Cost Gross
Unrealized
Gains Gross
Unrealized
Losses Fair Value
March 31, 2019
U.S. government and federal agency obligations $ 867,278
$ 11,844
$ (1,201 ) $ 877,921
Government-sponsored enterprise obligations 199,496
258
(1,775 ) 197,979
State and municipal obligations 1,248,401
26,485
(686 ) 1,274,200
Mortgage and asset-backed securities:
  Agency mortgage-backed securities 3,416,497
19,977
(24,075 ) 3,412,399
  Non-agency mortgage-backed securities 1,056,738
9,833
(6,563 ) 1,060,008
  Asset-backed securities 1,470,541
5,536
(5,561 ) 1,470,516
Total mortgage and asset-backed securities 5,943,776
35,346
(36,199 ) 5,942,923
Other debt securities 335,522
645
(1,300 ) 334,867
Total $ 8,594,473
$ 74,578
$ (41,161 ) $ 8,627,890
December 31, 2018
U.S. government and federal agency obligations $ 914,486
$ 4,545
$ (11,379 ) $ 907,652
Government-sponsored enterprise obligations 199,470
55
(3,747 ) 195,778
State and municipal obligations 1,322,785
10,284
(5,030 ) 1,328,039
Mortgage and asset-backed securities:
  Agency mortgage-backed securities 3,253,433
9,820
(48,268 ) 3,214,985
  Non-agency mortgage-backed securities 1,053,854
6,641
(12,779 ) 1,047,716
  Asset-backed securities 1,518,976
3,849
(11,211 ) 1,511,614
Total mortgage and asset-backed securities 5,826,263
20,310
(72,258 ) 5,774,315
Other debt securities 339,595
72
(7,410 ) 332,257
Total $ 8,602,599
$ 35,266
$ (99,824 ) $ 8,538,041

The Company’s impairment policy requires a review of all securities for which fair value is less than amortized cost. Special emphasis ~~and analysis~~ is placed on securities whose credit rating has fallen below Baa3 (Moody's) or BBB- (Standard & Poor's), whose fair values have fallen more than 20% below purchase price, ~~for an extended period of time,~~ or who have been identified based on management’s judgment. These securities are placed on a watch list and ~~for all such securities,~~ cash flow analyses are ~~prepared. For more complex analyses, detailed cash flow models are~~ prepared ~~which use inputs specific to each security.~~on an individual security basis. Inputs to these models include factors such as cash flow ~~received,~~projections, contractual payments required, delinquency rates, credit support from other tranches, prepayment speeds, collateral loss severity rates (including loan to values), and various other information related to the underlying ~~collateral (including current delinquencies), collateral loss severity rates (including loan to values), expected delinquency rates, credit support from other tranches, and prepayment speeds.~~collateral. Stress tests are performed at varying levels of delinquency rates, prepayment speeds and loss severities in order to gauge probable ranges of credit loss. At March 31, ~~2019,~~2020, the fair value of securities on this watch list was ~~$55.0~~$47.2 million compared to ~~$57.7~~$51.6 million at December 31, ~~2018.~~2019.

Table of March 31, 2019, the Company had recorded other-than-temporary impairment (OTTI) on certain non-agency mortgage-backed securities with a current par value of $22.2 million. These securities, which are part of the watch list mentioned above, had an aggregate fair value of $17.3 million at March 31, 2019. The cumulative credit-related portion of the impairment on these securities, which was recorded in earnings, totaled $14.1 million. The Company does not intend to sell these securities and believes it is not likely that it will be required to sell the securities before the recovery of their amortized cost.Contents

The ~~credit-related portion of the loss on these securities was based on the~~Company's model for establishing its allowance for credit losses uses cash flows projected to be received over the estimated life of the securities, discounted to present value, and compared to the current amortized cost bases of the securities. As of March 31, 2020, the Company did not identify any securities for which a credit loss exists. Significant inputs to the cash flow models used at March 31, 2020 to ~~calculate~~quantify credit losses included the following:


Significant Inputs	Range
Prepayment CPR	0%	-	25%
Projected cumulative default	9%	-	52%
Credit support	0%	-	20%
Loss severity	7%	-	63%

The table below summarizes debt securities available for sale in an unrealized loss position for which an allowance for credit losses has not been recorded at March 31, 2020. Unrealized losses on these available for sale securities ~~at March 31, 2019~~have not been recognized into income because the issuers' bonds are of investment grade quality (rated Baa3, BBB- or higher), their fair values have not fallen more than 20% below purchase price, and they have not been identified by management as a security needing a more detailed review. Additionally, management does not intend to sell the securities, and it is likely that management will not be required to sell the securities prior to their anticipated recovery. The cash flow analyses prepared for securities included on the ~~following:~~watch list discussed above did not identify any instances where the present value of expected cash flows were less than the amortized cost basis of the security.

Significant Inputs Range
Prepayment CPR 0% - 37%
Projected cumulative default 8% - 50%
Credit support 0% - 20%
Loss severity 11% - 63%

The following table ~~presents a rollforward of the cumulative OTTI credit losses recognized in earnings on all~~summarizes debt securities available for sale ~~debt securities.~~in an unrealized loss position for which an allowance for credit losses has not been recorded at March 31, 2020, aggregated by major security type and length of impairment period.

For the Three Months Ended March 31
(In thousands) 2019 2018
Cumulative OTTI credit losses at January 1 $ 14,092
$ 14,199
Credit losses on debt securities for which impairment was not previously recognized —
58
Credit losses on debt securities for which impairment was previously recognized —
10
Increase in expected cash flows that are recognized over remaining life of security (33 ) (54 )
Cumulative OTTI credit losses at March 31 $ 14,059
$ 14,213


	Less than 12 months						12 months or longer						Total
(In thousands)	Fair Value		Unrealized Losses		Fair Value		Unrealized Losses		Fair Value		Unrealized Losses
March 31, 2020
U.S. government and federal agency obligations	$	89,112	$	949	$	—	$	—	$	89,112	$	949

State and municipal obligations	62,881		2,844		—		—		62,881		2,844
Mortgage and asset-backed securities:
Agency mortgage-backed securities	53,489		1,572		91		—		53,580		1,572
Non-agency mortgage-backed securities	288,712		2,662		52,529		515		341,241		3,177
Asset-backed securities	530,321		12,879		181,841		9,024		712,162		21,903
Total mortgage and asset-backed securities	872,522		17,113		234,461		9,539		1,106,983		26,652
Other debt securities	98,289		912		—		—		98,289		912
Total	$	1,122,804	$	21,818	$	234,461	$	9,539	$	1,357,265	$	31,357

Debt securities ~~with~~available for sale in an unrealized ~~losses recorded in AOCI are shown in the table below, along with the~~loss position, aggregated by major security type and length of ~~the~~ impairment ~~period.~~period, are as follows:


	Less than 12 months				12 months or longer				Total					Less than 12 months						12 months or longer						Total
(In thousands)	Fair Value		Unrealized Losses		Fair Value		Unrealized Losses		Fair Value		Unrealized Losses		(In thousands)	Fair Value		Unrealized Losses		Fair Value		Unrealized Losses		Fair Value		Unrealized Losses
March 31, 2019
December 31, 2019													December 31, 2019
U.S. government and federal agency obligations	$	3,200	$	26	$	114,835	$	1,175	$	118,035	$	1,201	U.S. government and federal agency obligations	$	31,787	$	21	$	25,405	$	21	$	57,192	$	42
Government-sponsored enterprise obligations	34,974		12		139,959		1,763		174,933		1,775		Government-sponsored enterprise obligations	6,155		187		—		—		6,155		187
State and municipal obligations	13,907		3		110,737		683		124,644		686		State and municipal obligations	6,700		31		1,554		1		8,254		32
Mortgage and asset-backed securities:													Mortgage and asset-backed securities:
Agency mortgage-backed securities	156,031		326		1,706,133		23,749		1,862,164		24,075		Agency mortgage-backed securities	652,352		5,306		147,653		867		800,005		6,173
Non-agency mortgage-backed securities	47,338		41		639,311		6,522		686,649		6,563		Non-agency mortgage-backed securities	102,931		254		189,747		451		292,678		705
Asset-backed securities	219,611		931		726,118		4,630		945,729		5,561		Asset-backed securities	330,876		3,610		152,461		2,108		483,337		5,718
Total mortgage and asset-backed securities	422,980		1,298		3,071,562		34,901		3,494,542		36,199		Total mortgage and asset-backed securities	1,086,159		9,170		489,861		3,426		1,576,020		12,596
Other debt securities	35,967		32		170,424		1,268		206,391		1,300		Other debt securities	5,496		4		997		3		6,493		7
Total	$	511,028	$	1,371	$	3,607,517	$	39,790	$	4,118,545	$	41,161	Total	$	1,136,297	$	9,413	$	517,817	$	3,451	$	1,654,114	$	12,864
December 31, 2018
U.S. government and federal agency obligations	$	317,699	$	6,515	$	116,728	$	4,864	$	434,427	$	11,379
Government-sponsored enterprise obligations	—		—		188,846		3,747		188,846		3,747
State and municipal obligations	157,838		704		257,051		4,326		414,889		5,030
Mortgage and asset-backed securities:
Agency mortgage-backed securities	330,933		1,502		1,927,268		46,766		2,258,201		48,268
Non-agency mortgage-backed securities	207,506		1,085		657,685		11,694		865,191		12,779
Asset-backed securities	147,997		728		813,427		10,483		961,424		11,211
Total mortgage and asset-backed securities	686,436		3,315		3,398,380		68,943		4,084,816		72,258
Other debt securities	51,836		564		260,682		6,846		312,518		7,410
Total	$	1,213,809	$	11,098	$	4,221,687	$	88,726	$	5,435,496	$	99,824

Theentireavailable for sale debt portfolio included ~~$4.1~~$1.4 billion of securities that were in a loss position at March 31, ~~2019,~~2020, compared to ~~$5.4~~$1.7 billion at December 31, ~~2018.~~2019. The total amount of unrealized loss on these securities was ~~$41.2~~$31.4 million at

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March 31, ~~2019, a decrease~~2020, an increase of ~~$58.7~~$18.5 million compared to the loss at December 31, ~~2018. This decrease~~2019. Securities with significant unrealized losses are discussed in the "Allowance for credit losses ~~was mainly due to a declining interest rate environment~~on available for sale debt securities" section above.

For debt securities classified as available for sale, the following table shows the amortized cost, fair value, and allowance for credit losses of securities available for sale at March 31, ~~2019.~~ 2020 and the corresponding amounts of gross unrealized gains and losses (pre-tax) in AOCI, by security type.


(In thousands)	Amortized Cost		Gross Unrealized Gains		Gross Unrealized Losses		Allowance for Credit Losses		Fair Value
March 31, 2020
U.S. government and federal agency obligations	$	799,200	$	42,196	$	(949)	$	—	$	840,447
Government-sponsored enterprise obligations	107,841		5,029		—		—		112,870
State and municipal obligations	1,247,621		38,291		(2,844)		—		1,283,068
Mortgage and asset-backed securities:
Agency mortgage-backed securities	4,011,631		158,362		(1,572)		—		4,168,421
Non-agency mortgage-backed securities	708,554		11,631		(3,177)		—		717,008
Asset-backed securities	1,243,235		10,960		(21,903)		—		1,232,292
Total mortgage and asset-backed securities	5,963,420		180,953		(26,652)		—		6,117,721
Other debt securities	319,513		5,879		(912)		—		324,480
Total	$	8,437,595	$	272,348	$	(31,357)	$	—	$	8,678,586

For debt securities classified as available for sale, the following table shows the amortized cost and fair value of securities available-for-sale at December 31, 2019 and the corresponding amounts of gross unrealized gains and losses (pre-tax) in AOCI, by security type.


(In thousands)	Amortized Cost		Gross Unrealized Gains		Gross Unrealized Losses		Fair Value
December 31, 2019
U.S. government and federal agency obligations	$	827,861	$	23,957	$	(42)	$	851,776
Government-sponsored enterprise obligations	138,734		730		(187)		139,277
State and municipal obligations	1,225,532		42,427		(32)		1,267,927
Mortgage and asset-backed securities:
Agency mortgage-backed securities	3,893,247		50,890		(6,173)		3,937,964
Non-agency mortgage-backed securities	796,451		14,036		(705)		809,782
Asset-backed securities	1,228,151		11,056		(5,718)		1,233,489
Total mortgage and asset-backed securities	5,917,849		75,982		(12,596)		5,981,235
Other debt securities	325,555		5,863		(7)		331,411
Total	$	8,435,531	$	148,959	$	(12,864)	$	8,571,626

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The following tables present proceeds from sales of securities and the components of investment securities gains and losses which have been recognized in earnings.


	For the Three Months Ended March 31							For the Three Months Ended March 31
(In thousands)	2019			2018			(In thousands)	2020		2019
Proceeds from sales of securities:							Proceeds from sales of securities:
Available for sale debt securities	$	150,756		$	148,637		Available for sale debt securities	$	—	$	150,756
Equity securities	—			15			Equity securities	2		—

Total proceeds	$	150,756		$	148,652		Total proceeds	$	2	$	150,756

Investment securities gains (losses), net:							Investment securities gains (losses), net:
Available for sale debt securities:							Available for sale debt securities:

Gains realized on sales	$	1,386		$	212		Gains realized on sales	$	—	$	1,386
Losses realized on sales	(692		)	—			Losses realized on sales	—		(692)
Other-than-temporary impairment recognized on debt securities	—			(68		)

Equity securities:							Equity securities:

Gains realized on sales	—			14			Gains realized on sales	2		—

Fair value adjustments, net	223			947			Fair value adjustments, net	(295)		223
Other:							Other:

Fair value adjustments, net	(1,842		)	4,305			Fair value adjustments, net	(13,008)		(1,842)
Total investment securities gains (losses), net	$	(925	)	$	5,410
Total investment securities losses, net							Total investment securities losses, net	$	(13,301)	$	(925)

Net gains and losses on investment securities for the three months ended March 31, ~~2019~~2020 included net losses in fair value of ~~$1.8~~$295 thousand and $13.0 million ~~on private equity investments, gains of $223 thousand~~ on equity securities and ~~net gains of $694 thousand realized on sales of available for sale securities.~~private equity investments, respectively, due to fair value adjustments.

At March 31, ~~2019,~~2020, securities totaling ~~$4.0~~$3.9 billion in fair value were pledged to secure public fund deposits, securities sold under agreements to repurchase, trust funds, and borrowings at the FRB and FHLB. Securities pledged under agreements pursuant to which the collateral may be sold or re-pledged by the secured parties approximated ~~$312.3~~$209.3 million, while the remaining securities were pledged under agreements pursuant to which the secured parties may not sell or re-pledge the collateral. Except for obligations of various government-sponsored enterprises such as FNMA, FHLB and FHLMC, no0 investment in a single issuer exceeded 10% of stockholders’ equity.

4. Goodwill and Other Intangible Assets

The following table presents information about the Company's intangible assets which have estimable useful lives.


	March 31, 2020														December 31, 2019
(In thousands)	Gross Carrying Amount		Accumulated Amortization		Valuation Allowance		Net Amount		Gross Carrying Amount		Accumulated Amortization		Valuation Allowance		Net Amount
Amortizable intangible assets:
Core deposit premium	$	31,270	$	(29,605)	$	—	$	1,665	$	31,270	$	(29,485)	$	—	$	1,785
Mortgage servicing rights	13,165		(5,014)		(1,383)		6,768		12,942		(4,866)		(327)		7,749
Total	$	44,435	$	(34,619)	$	(1,383)	$	8,433	$	44,212	$	(34,351)	$	(327)	$	9,534

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March 31, 2019 December 31, 2018

(In thousands)
Gross Carrying Amount Accumulated Amortization Valuation Allowance Net Amount Gross Carrying Amount Accumulated Amortization Valuation Allowance Net Amount
Amortizable intangible assets:
Core deposit premium $ 31,270
$ (29,100 ) $ —
$ 2,170
$ 31,270
$ (28,954 ) $ —
$ 2,316
Mortgage servicing rights 10,658
(4,057 ) (260 ) 6,341
10,339
(3,861 ) —
6,478
Total $ 41,928
$ (33,157 ) $ (260 ) $ 8,511
$ 41,609
$ (32,815 ) $ —
$ 8,794

Aggregate amortization expense on intangible assets was ~~$342~~$268 thousand and ~~$321~~$342 thousand for the three month periods ended March 31, ~~2019~~2020 and ~~2018,~~2019, respectively. The following table shows the estimated annual amortization expense for the next five fiscal years. This expense is based on existing asset balances and the interest rate environment as of March 31, ~~2019.~~2020. The Company’s actual amortization expense in any given period may be different from the estimated amounts depending upon the acquisition of intangible assets, changes in mortgage interest rates, prepayment rates and other market conditions.


(In thousands)			(In thousands)
2019	$	1,381
2020	1,215		2020	$	1,616
2021	1,032		2021	1,283
2022	882		2022	1,053
2023	736		2023	868
2024			2024	706

Changes in the carrying amount of goodwill and net other intangible assets for the three month period ended March 31, ~~2019~~2020 are as follows:


(In thousands)	Goodwill		Core Deposit Premium			Mortgage Servicing Rights			(In thousands)	Goodwill		Core Deposit Premium		Mortgage Servicing Rights
Balance January 1, 2019	$	138,921	$	2,316		$	6,478
Balance January 1, 2020									Balance January 1, 2020	$	138,921	$	1,785	$	7,749

Originations	—		—			319			Originations	—		—		223
Amortization	—		(146		)	(196		)	Amortization	—		(120)		(148)
Impairment	—		—			(260		)	Impairment	—		—		(1,056)
Balance March 31, 2019	$	138,921	$	2,170		$	6,341
Balance March 31, 2020									Balance March 31, 2020	$	138,921	$	1,665	$	6,768

Goodwill allocated to the Company’s operating segments at March 31, ~~2019~~2020 and December 31, ~~2018~~2019 is shown below.

(In thousands)
Consumer segment $ 70,721
Commercial segment 67,454
Wealth segment 746
Total goodwill $ 138,921


(In thousands)
Consumer segment	$	70,721
Commercial segment	67,454
Wealth segment	746
Total goodwill	$	138,921

5. Guarantees

The Company, as a provider of financial services, routinely issues financial guarantees in the form of financial and performance standby letters of credit. Standby letters of credit are contingent commitments issued by the Company generally to guarantee the payment or performance obligation of a customer to a third party. While these represent a potential outlay by the Company, a significant amount of the commitments may expire without being drawn upon. The Company has recourse against the customer for any amount it is required to pay to a third party under a standby letter of credit. The letters of credit are subject to the same credit policies, underwriting standards and approval process as loans made by the Company. Most of the standby letters of credit are secured, and in the event of nonperformance by customers, the Company has rights to the underlying collateral, which could include commercial real estate, physical plant and property, inventory, receivables, cash and marketable securities.

Upon issuance of standby letters of credit, the Company recognizes a liability for the fair value of the obligation undertaken, which is estimated to be equivalent to the amount of fees received from the customer over the life of the agreement. At March 31, ~~2019,~~2020, that net liability was ~~$2.2~~$2.7 million, which will be accreted into income over the remaining life of the respective commitments. The contractual amount of these letters of credit, which represents the maximum potential future payments guaranteed by the Company, was ~~$325.6~~$398.8 million at March 31, ~~2019.~~2020.

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The Company periodically enters into credit risk participation agreements (RPAs) as a guarantor to other financial institutions, in order to mitigate those institutions’ credit risk associated with interest rate swaps with third parties. The RPA stipulates that, in the event of default by the third party on the interest rate swap, the Company will reimburse a portion of the loss borne by the financial institution. These interest rate swaps are normally collateralized (generally with real property, inventories and equipment) by the third party, which limits the credit risk associated with the Company’s RPAs. The third parties usually have other borrowing relationships with the Company. The Company monitors overall borrower collateral and at March 31, ~~2019,~~2020, believes sufficient collateral is available to cover potential swap losses. The RPAs are carried at fair value throughout their term with all changes in fair value, including those due to a change in the third party’s creditworthiness, recorded in current earnings. The terms of the RPAs, which correspond to the terms of the underlying swaps, range from 21 year to 11 years. At March 31, ~~2019,~~2020, the fair value of the Company's guarantee liabilities for RPAs was ~~$110~~$981 thousand, and the notional amount of the underlying swaps was ~~$86.6~~$335.4 million. The maximum potential future payment guaranteed by the Company cannot be readily estimated but is dependent upon the fair value of the interest rate swaps at the time of default.

6. Leases

The Company adopted ASU 2016-02, "Leases", and its related amendments on January 1, 2019 using a modified retrospective approach. The Company's leasing activities include leasing certain real estate and equipment, providing lease financing to commercial customers, and leasing office space to third parties. The Company adopted the package of practical expedients permitted within the new standard, along with the lease component expedient for all lease classes and the disclosure expedient. The Company uses the FHLB fixed-advance rate at lease commencement or remeasurement event based on the remaining lease term to calculate the liability for each lease.

~~Lessee~~

The Company primarily has operating leases for branches, office space, ATM locations, and certain equipment. As of March 31, 2019, the right-of-use asset, reported within premises and equipment, net, and lease liability, reported within other liabilities, recognized on the Company's consolidated balance sheets totaled $27.1 million and $27.8 million, respectively. For leases with a term of 12 months or less, an election was made not to recognize lease assets and lease liabilities for all asset classes, and to recognize lease expense for these leases on a straight-line basis over the lease term. Total lease cost for the three months ended March 31, 2019 was $1.8 million. The Company's leases have remaining terms of 1 year to 35 years, most of which contain renewal options. However, the renewal options are generally not included in the leased asset or liability because exercising the options are uncertain.

~~The maturities of operating leases are included in the table below.~~

(in thousands)
Operating Leases^(a)
2019 (excluding the three months ended March 31, 2019) $ 4,279
2020 5,034
2021 4,203
2022 3,725
2023 3,406
After 2023 14,878
Total lease payments $ 35,525
Less: Interest^(b)
7,719
Present value of lease liabilities $ 27,806

~~(a) Excludes $2.1 million of legally binding minimum lease payments for operating leases signed but not yet commenced.~~

~~(b) Calculated using the interest rate for each lease.~~

~~The following table presents the average lease term and discount rate of operating leases.~~



	~~March 31, 2019~~
~~Weighted-average remaining lease term~~	~~12.1 years~~
~~Weighted-average discount rate~~	~~3.76~~	%

~~Supplemental cash flow information related to operating leases is included in the table below.~~

For the Three Months Ended March 31
(in thousands) 2019
Operating cash paid toward lease liabilities $ 1,491
Leased assets obtained in exchange for new lease liabilities $ 1,022

The Company adopted the new lease standard using the effective date as the date of initial application as noted above, and as required, the table below provides the disclosure for periods prior to adoption. Future minimum lease payments as of December 31, 2018 are shown below, which include leases that have not yet commenced.

(in thousands)
Year Ended December 31 Total
2019 $ 5,763
2020 4,817
2021 4,055
2022 3,598
2023 3,273
After 15,161
Total minimum lease payments $ 36,667

~~Lessor~~

The Company has net investments in direct financing and sales-type leases to commercial, industrial, and tax-exempt entities. These leases are included within business loans on the Company's consolidated balance sheets. The Company primarily leases various types of equipment, trucks and trailers, and office furniture and fixtures. Lease agreements may include options to renew or for the lessee to purchase the leased equipment at the end of the lease term. The Company has elected to adopt the lease component expedient in which the lease and nonlease components are combined into the total lease receivable. The Company also leases office space ~~in buildings owned by the Company~~ to third parties, and these leases are classified as operating leases. The leases may include options to renew or expand the leased space, ~~or renew the lease,~~ and currently the leases have remaining terms of ~~1 year~~3 months to 98 years.

The following table provides the components of lease income.


	For the Three Months Ended March 31			For the Three Months Ended March 31
(in thousands)	2019		(in thousands)	2020		2019
Direct financing and sales-type leases	5,862		Direct financing and sales-type leases	$	6,358	$	5,862
Operating leases^(a)	1,906		Operating leases^(a)	2,061		1,906
Total lease income	$	7,768	Total lease income	$	8,419	$	7,768

(a) Includes rent of $19 thousand from Tower Properties Company, a related ~~party.~~party, for the three months ended March 31, 2020 and 2019.

~~The following table presents the components of the net investments in direct financing and sales-type leases.~~

(in thousands) March 31, 2019
Lease payment receivable $ 716,103
Unguaranteed residual assets 49,347
Total net investments in direct financing and sales-type leases $ 765,450
Deferred origination cost 3,071
Total net investment included within business loans $ 768,521

~~The maturities of lease receivables are included in the table below.~~

(in thousands) Direct Financing and Sale-Type Leases Operating Leases Total
2019 (excluding the three months ended March 31, 2019) $ 164,086
$ 5,555
$ 169,641
2020 182,611
7,051
189,662
2021 139,036
6,994
146,030
2022 101,070
13,329
114,399
2023 70,967
5,127
76,094
After 2023 121,057
13,467
134,524
Total lease receipts 778,827
$ 51,523
$ 830,350
Less: Net present value adjustment 62,724

Present value of lease receipts $ 716,103

7. Pension

The amount of net pension cost is shown in the table below:


	For the Three Months Ended March 31							For the Three Months Ended March 31
(In thousands)	2019			2018			(In thousands)	2020		2019
Service cost - benefits earned during the period	$	159		$	153		Service cost - benefits earned during the period	$	101	$	159
Interest cost on projected benefit obligation	1,065			950			Interest cost on projected benefit obligation	822		1,065
Expected return on plan assets	(1,196		)	(1,437		)	Expected return on plan assets	(1,297)		(1,196)
Amortization of prior service cost	(68		)	(68		)	Amortization of prior service cost	(68)		(68)
Amortization of unrecognized net loss	586			592			Amortization of unrecognized net loss	542		586
Net periodic pension cost	$	546		$	190		Net periodic pension cost	$	100	$	546

All benefits accrued under the Company’s defined benefit pension plan have been frozen since January 1, 2011. During the first three months of ~~2019,~~2020, the Company made no0 funding contributions to its defined benefit pension plan and made minimal funding contributions to a supplemental executive retirement plan (the CERP), which carries no segregated assets.

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8. Common Stock *

Presented below is a summary of the components used to calculate basic and diluted income per share. The Company applies the two-class method of computing income per share, as nonvested share-based awards that contain nonforfeitable rights to dividends are considered securities which participate in undistributed earnings with common stock. The two-class method requires the calculation of separate income per share amounts for the nonvested share-based awards and for common stock. Income per share attributable to common stock is shown in the table below. Nonvested share-based awards are further discussed in Note 13.


	For the Three Months Ended March 31					For the Three Months Ended March 31
(In thousands, except per share data)	2019		2018		(In thousands, except per share data)	2020		2019
Basic income per common share:					Basic income per common share:
Net income attributable to Commerce Bancshares, Inc.	$	97,138	$	100,984	Net income attributable to Commerce Bancshares, Inc.	$	51,857	$	97,138
Less preferred stock dividends	2,250		2,250		Less preferred stock dividends	2,250		2,250
Net income available to common shareholders	94,888		98,734		Net income available to common shareholders	49,607		94,888
Less income allocated to nonvested restricted stock	944		1,121		Less income allocated to nonvested restricted stock	470		944
Net income allocated to common stock	$	93,944	$	97,613	Net income allocated to common stock	$	49,137	$	93,944
Weighted average common shares outstanding	110,011		110,916		Weighted average common shares outstanding	111,118		115,511
Basic income per common share	$	.85	$	.88	Basic income per common share	$	.44	$	.81
Diluted income per common share:					Diluted income per common share:
Net income available to common shareholders	$	94,888	$	98,734	Net income available to common shareholders	$	49,607	$	94,888
Less income allocated to nonvested restricted stock	943		1,118		Less income allocated to nonvested restricted stock	469		943
Net income allocated to common stock	$	93,945	$	97,616	Net income allocated to common stock	$	49,138	$	93,945
Weighted average common shares outstanding	110,011		110,916		Weighted average common shares outstanding	111,118		115,511
Net effect of the assumed exercise of stock-based awards - based on					Net effect of the assumed exercise of stock-based awards - based on
the treasury stock method using the average market price for the respective periods	290		348		the treasury stock method using the average market price for the respective periods	258		305
Weighted average diluted common shares outstanding	110,301		111,264		Weighted average diluted common shares outstanding	111,376		115,816
Diluted income per common share	$	.85	$	.88	Diluted income per common share	$	.44	$	.81

Unexercised stock appreciation rights of ~~282~~229 thousand and ~~276~~296 thousand for the three month periods ended March 31, 2020 and 2019, respectively, were excluded from the computation of diluted income per common share ~~for the three month periods ended March 31, 2019 and 2018, respectively,~~ because their inclusion would have been anti-dilutive.

In the Annual Meeting of the Shareholders, held on April 17, 2019, a proposal to increase the shares of Company common stock authorized for issuance under its articles of incorporation was approved. This approval increased the authorized shares from 120,000,000 to 140,000,000.

* All prior year share and per share amounts in this note have been restated for the 5% common stock dividend distributed in December ~~2018.~~2019.

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9. Accumulated Other Comprehensive Income

The table below shows the activity and accumulated balances for components of other comprehensive income. The largest component is the unrealized holding gains and losses on available for sale debt securities. ~~Unrealized gains and losses on debt securities for which an other-than-temporary impairment (OTTI) has been recorded in current earnings are shown separately below.~~ Another component is the amortization from other comprehensive income of losses associated with pension benefits, which occurs as the losses are included in current net periodic pension cost. The remaining component is gains and losses in fair value on certain interest rate floors that have been designated as cash flow hedging instruments. Information about unrealized gains and losses on securities can be found in Note 3, and information about unrealized gains and losses on cash flow hedge derivatives is located in Note 11.

Unrealized Gains (Losses) on Securities (1) Pension Loss Unrealized Gains (Losses) on Cash Flow Hedge Derivatives (2) Total Accumulated Other Comprehensive Income (Loss)
(In thousands) OTTI Other
Balance January 1, 2019 $ 3,861
$ (52,278 ) $ (23,107 ) $ 6,855
$ (64,669 )
Other comprehensive income before reclassifications to current earnings 55
98,614
—
3,027
101,696
Amounts reclassified to current earnings from accumulated other comprehensive income —
(694 ) 518
678
502
Current period other comprehensive income, before tax 55
97,920
518
3,705
102,198
Income tax expense (14 ) (24,479 ) (129 ) (926 ) (25,548 )
Current period other comprehensive income, net of tax 41
73,441
389
2,779
76,650
Balance March 31, 2019 $ 3,902
$ 21,163
$ (22,718 ) $ 9,634
$ 11,981
Balance January 1, 2018 $ 3,411
$ 30,326
$ (19,629 ) $ —
$ 14,108
ASU 2018-02 Reclassification of tax rate change 715
6,359
(4,142 ) —
2,932
ASU 2016-01 Reclassification of unrealized gain on equity securities —
(33,320 ) —
—
(33,320 )
Other comprehensive loss before reclassifications to current earnings (8 ) (98,081 ) —
—
(98,089 )
Amounts reclassified to current earnings from accumulated other comprehensive income 68
(212 ) 524
—
380
Current period other comprehensive income (loss), before tax 60
(98,293 ) 524
—
(97,709 )
Income tax (expense) benefit (15 ) 24,572
(131 ) —
24,426
Current period other comprehensive income (loss), net of tax 45
(73,721 ) 393
—
(73,283 )
Transfer of unrealized gain on securities for which impairment was not previously recognized 12
(12 ) —
—
—
Balance March 31, 2018 $ 4,183
$ (70,368 ) $ (23,378 ) $ —
$ (89,563 )
The Company adopted ASU 2016-13 (CECL) on January 1, 2020, which changed the impairment model for available for sale debt securities. The new standard requires an allowance for credit losses when the present value of the cash flows expected to be collected is less than the security's amortized cost basis. See further discussion of the Company's CECL adoption in Note 1 and Note 3 to the consolidated financial statements. Further, the new standard superceded the guidance related to other-than-temporary impairment (OTTI), including the requirement to separately disclose the unrealized gains and losses on securities with OTTI. Prior to the Company's adoption of CECL, unrealized gains and losses on debt securities for which an OTTI has been recorded in current earnings were shown separately below. As a result of adopting CECL, the table below will separately disclose unrealized gains and losses on debt securities for which an allowance for credit losses has been recorded. During the first three months of 2020, there were no securities for which an allowance for credit losses was recorded.


	Unrealized Gains (Losses) on Securities (1)						Pension Loss		Unrealized Gains (Losses) on Cash Flow Hedge Derivatives (2)		Total Accumulated Other Comprehensive Income (Loss)
(In thousands)	OTTI		Other
Balance January 1, 2020	$	3,264	$	98,809	$	(21,940)	$	30,311	$	110,444

Adoption of ASU 2016-13	(3,264)		3,264		—		—		—
Other comprehensive income before reclassifications to current earnings	—		104,942		—		84,617		189,559
Amounts reclassified to current earnings from accumulated other comprehensive income	—		(46)		474		268		696
Current period other comprehensive income, before tax	—		104,896		474		84,885		190,255
Income tax expense	—		(26,224)		(118)		(21,221)		(47,563)
Current period other comprehensive income, net of tax	—		78,672		356		63,664		142,692

Balance March 31, 2020	$	—	$	180,745	$	(21,584)	$	93,975	$	253,136
Balance January 1, 2019	$	3,861	$	(52,278)	$	(23,107)	$	6,855	$	(64,669)


Other comprehensive income before reclassifications to current earnings	55		98,614		—		3,027		101,696
Amounts reclassified to current earnings from accumulated other comprehensive income	—		(694)		518		678		502
Current period other comprehensive income, before tax	55		97,920		518		3,705		102,198
Income tax expense	(14)		(24,479)		(129)		(926)		(25,548)
Current period other comprehensive income, net of tax	41		73,441		389		2,779		76,650

Balance March 31, 2019	$	3,902	$	21,163	$	(22,718)	$	9,634	$	11,981

(1) The pre-tax amounts reclassified from accumulated other comprehensive income to current earnings are included in "investment securities gains, ~~(losses),~~ net" in the consolidated statements of income.

(2) The pre-tax amounts reclassified from accumulated other comprehensive income to current earnings are included in "interest and fees on loans" in the consolidated statements of income.

The requirement to revalue deferred tax assets and liabilities in the period of enactment stranded the effects of the tax rate change, mandated by the Tax Cuts and Jobs Act, in accumulated other comprehensive income. In response, the FASB issued ASU 2018-02, “Reclassification of Certain Tax Effects from Accumulated Other Comprehensive Income”, which the Company adopted on January 1, 2018. This ASU allowed the reclassification of the stranded tax effects from accumulated other comprehensive income (as shown in the table above) to retained earnings.

New accounting guidance, which was effective January 1, 2018, required the reclassification of unrealized gains on equity securities from accumulated other comprehensive income to retained earnings (also shown above).

10. Segments

The Company segregates financial information for use in assessing its performance and allocating resources among ~~three~~3 operating segments: Consumer, Commercial and Wealth. The Consumer segment consists of various consumer loan and deposit products offered through its retail branch network of approximately ~~170~~160 locations. This segment also includes indirect and other consumer loan financing businesses, along with debit and credit card loan and fee businesses. Residential mortgage origination, sales and servicing functions are included in this Consumer segment, but residential mortgage loans retained by the Company are not considered part of this segment and are instead included in the Other segment. The Commercial segment provides corporate lending, leasing, and international services, along with business and governmental deposit products and commercial cash management services. This segment includes both merchant and commercial bank card products. It also includes the Capital Markets Group, which sells fixed income securities and provides safekeeping and accounting services to its business and correspondent bank customers. The Wealth segment provides traditional trust and estate planning, advisory and

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discretionary investment management, and brokerage services. This segment also provides various loan and deposit related services to its private banking customers.

The following table presents selected financial information by segment and reconciliations of combined segment totals to consolidated totals. There were no0 material intersegment revenues among the three segments. Management periodically makes changes to methods of assigning costs and income to its business segments to better reflect operating results. If appropriate, these changes are reflected in prior year information presented below.


(In thousands)																			(In thousands)	Consumer		Commercial		Wealth		Segment Totals		Other/Elimination		Consolidated Totals

(In thousands)	Consumer			Commercial			Wealth			Segment Totals			Other/Elimination			Consolidated Totals

Three Months Ended March 31, 2020																			Three Months Ended March 31, 2020
Net interest income																			Net interest income	$	78,981	$	85,707	$	12,959	$	177,647	$	23,418	$	201,065
Provision for credit losses																			Provision for credit losses	(11,206)		356		(3)		(10,853)		(47,100)		(57,953)
Non-interest income																			Non-interest income	34,085		49,888		47,410		131,383		(7,720)		123,663
Investment securities losses, net																			Investment securities losses, net	—		—		—		—		(13,301)		(13,301)
Non-interest expense																			Non-interest expense	(77,219)		(80,936)		(31,861)		(190,016)		(3,682)		(193,698)
Income before income taxes																			Income before income taxes	$	24,641	$	55,015	$	28,505	$	108,161	$	(48,385)	$	59,776

Three Months Ended March 31, 2019																			Three Months Ended March 31, 2019
Net interest income	$	76,897		$	85,848		$	11,676		$	174,421		$	29,067		$	203,488		Net interest income	$	76,692	$	86,081	$	11,726	$	174,499	$	28,989	$	203,488
Provision for loan losses	(11,049		)	(618		)	33			(11,634		)	(829		)	(12,463		)	Provision for loan losses	(11,049)		(618)		33		(11,634)		(829)		(12,463)
Non-interest income	29,171			47,915			44,332			121,418			(178		)	121,240			Non-interest income	29,171		47,915		43,534		120,620		620		121,240
Investment securities losses, net	—			—			—			—			(925		)	(925		)	Investment securities losses, net	—		—		—		—		(925)		(925)
Non-interest expense	(73,508		)	(76,838		)	(30,892		)	(181,238		)	(10,187		)	(191,425		)	Non-interest expense	(73,429)		(76,918)		(30,555)		(180,902)		(10,523)		(191,425)
Income before income taxes	$	21,511		$	56,307		$	25,149		$	102,967		$	16,948		$	119,915		Income before income taxes	$	21,385	$	56,460	$	24,738	$	102,583	$	17,332	$	119,915
Three Months Ended March 31, 2018
Net interest income	$	71,021		$	82,584		$	11,445		$	165,050		$	27,842		$	192,892
Provision for loan losses	(10,373		)	180			(64		)	(10,257		)	(139		)	(10,396		)
Non-interest income	30,216			49,209			42,103			121,528			(1,838		)	119,690
Investment securities gains, net	—			—			—			—			5,410			5,410
Non-interest expense	(69,919		)	(72,778		)	(31,825		)	(174,522		)	(7,755		)	(182,277		)
Income before income taxes	$	20,945		$	59,195		$	21,659		$	101,799		$	23,520		$	125,319

The information presented above was derived from the internal profitability reporting system used by management to monitor and manage the financial performance of the Company. This information is based on internal management accounting procedures and methods, which have been developed to reflect the underlying economics of the businesses. The methodologies are applied in connection with funds transfer pricing and assignment of overhead costs among segments. Funds transfer pricing was used in the determination of net interest income by assigning a standard cost (credit) for funds used (provided) by assets and liabilities based on their maturity, prepayment and/or repricing characteristics.

The segment activity, as shown above, includes both direct and allocated items. Amounts in the “Other/Elimination” column include activity not related to the segments, such as that relating to administrative functions, the investment securities portfolio, and the effect of certain expense allocations to the segments. The provision for ~~loan~~credit losses in this category contains the difference between net loan charge-offs assigned directly to the segments and the recorded provision for ~~loan~~credit loss expense. Included in this category’s net interest income are earnings of the investment portfolio, which are not allocated to a segment.

The performance measurement of the operating segments is based on the management structure of the Company and is not necessarily comparable with similar information for any other financial institution. The information is also not necessarily indicative of the segments' financial condition and results of operations if they were independent entities.

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11. Derivative Instruments

The notional amounts of the Company’s derivative instruments are shown in the table below. These contractual amounts, along with other terms of the derivative, are used to determine amounts to be exchanged between counterparties and are not a measure of loss exposure. At March 31, ~~2019,~~2020, with the exception of the interest rate floors (discussed below), the Company’s derivative instruments are accounted for as free-standing derivatives, and changes in their fair value are recorded in current earnings.


(In thousands)	March 31, 2019		December 31, 2018		(In thousands)	March 31, 2020		December 31, 2019
Interest rate swaps	$	2,007,799	$	2,006,280	Interest rate swaps	$	2,609,049	$	2,606,181
Interest rate floors	1,000,000		1,000,000		Interest rate floors	1,500,000		1,500,000
Interest rate caps	61,696		62,163		Interest rate caps	127,358		59,316
Credit risk participation agreements	142,266		143,460		Credit risk participation agreements	335,395		316,225
Foreign exchange contracts	6,710		6,206		Foreign exchange contracts	6,836		10,936
Mortgage loan commitments	22,496		14,544		Mortgage loan commitments	—		13,755
Mortgage loan forward sale contracts	2,657		5,768		Mortgage loan forward sale contracts	—		1,943
Forward TBA contracts	33,503		16,500		Forward TBA contracts	—		17,500
Total notional amount	$	3,277,127	$	3,254,921	Total notional amount	$	4,578,638	$	4,525,856

The largest group of notional amounts relate to interest rate swap contracts sold to commercial customers who wish to modify their interest rate sensitivity. The customers are engaged in a variety of businesses, including real estate, manufacturing, retail product distribution, education, and retirement communities. These customer swaps are offset by matching contracts purchased by the Company from other financial dealer institutions. Contracts with dealers that require central clearing are novated to a clearing agency who becomes the Company's counterparty. Because of the matching terms of the offsetting contracts, in addition to collateral provisions which mitigate the impact of non-performance risk, changes in fair value subsequent to initial recognition have a minimal effect on earnings.

Many of the Company’s interest rate swap contracts with large financial institutions contain contingent features relating to debt ratings or capitalization levels. Under these provisions, if the Company’s debt rating falls below investment grade or if the Company ceases to be “well-capitalized” under risk-based capital guidelines, certain counterparties can require immediate and ongoing collateralization on interest rate swaps in net liability positions or instant settlement of the contracts. The Company maintains debt ratings and capital well above these minimum requirements.

As of March 31, ~~2019,~~2020, the Company has entered into three interest rate floors with a combined notional value of ~~$1.0~~$1.5 billion, to hedge the risk of declining interest rates on certain floating rate commercial ~~loans.~~loans indexed to one month LIBOR. The first interest rate floor has a purchased strike rate of 2.25% and became effective on January 1, 2020 and matures on January 1, 2026. The second interest rate floor has a purchased strike rate of 2.50% and is effective on June 1, 2020 and matures on June 1, 2026. The third interest rate floor has a purchased strike rate of 2.00% and is effective on December 15, 2020 and matures on December 15, 2026. The premiums paid for these floors totaled ~~$20.7 million with purchased strike rates that ranged from 2.50% to 2.25%.~~$31.3 million. As of March 31, ~~2019,~~2020, the maximum length of time over which the Company is hedging its exposure to the variability in future cash flows is approximately ~~6.4 years, and the floors are forward starting, beginning in 2020.~~6.7 years. The interest rate floors qualified and were designated as cash flow hedges and were assessed for effectiveness using regression analysis. The change in the fair value of the interest rate floors are recorded in AOCI, net of the amortization of the premium paid, which is recorded against interest and fees on loans in the consolidated statements of income. As of March 31, ~~2019,~~2020, net deferred gains on the interest rate floors totaled ~~$12.8~~$125.3 million (pre-tax) and was recorded in AOCI in the consolidated balance sheet. As of March 31, ~~2019,~~2020, it is expected that ~~$2.8~~$4.1 million (pre-tax) of interest rate floor premium amortization will be reclassified from AOCI into earnings over the next twelve months.

In April 2019, the Company entered into an additional interest rate floor with a notional value of $500.0 million and a premium paid of $10.7 million with a purchased strike rate of 2.0%. The floor is forward starting, beginning in 2020 and matures in 2026.

The Company also contracts with other financial institutions, as a guarantor or beneficiary, to share credit risk associated with certain interest rate swaps through risk participation agreements. The Company’s risks and responsibilities as guarantor are further discussed in Note 5 on Guarantees. In addition, the Company enters into foreign exchange contracts, which are mainly comprised of contracts to purchase or deliver foreign currencies for customers at specific future dates.

Under its program to sell residential mortgage loans in the secondary market, the Company designates certain newly-originated residential mortgage loans as held for sale. Derivative instruments arising from this activity include mortgage loan commitments and forward loan sale contracts. Changes in the fair values of the loan commitments and funded loans prior to sale that are due to changes in interest rates are economically hedged with forward contracts to sell residential mortgage-backed

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securities in the to-be-announced (TBA) market. These forward TBA contracts are also considered to be derivatives and are settled in cash at the security settlement date. The Company temporarily paused sales of these loans and halted entering into the forward contracts, as volatility in the TBA market caused by the COVID-19 outbreak made it difficult to effectively hedge the Company's mortgage loan production.

The fair values of the Company's derivative instruments, whose notional amounts are listed above, are shown in the table below. Information about the valuation methods used to determine fair value is provided in Note 1617 on Fair Value Measurements in the ~~2018~~2019 Annual Report on Form 10-K.

The Company's policy is to present its derivative assets and derivative liabilities on a gross basis in its consolidated balance sheets and these are reported in other assets and other liabilities. ~~Effective January 2017, certain~~Certain collateral posted to and from the Company's clearing counterparty has been ~~offset against~~applied to the fair values of the cleared swaps, such that at March 31, ~~2019~~2020 in the table below, there were 0 reductions to the positive fair values of cleared swaps ~~were reduced by $3.8 million~~ and the negative fair values of cleared swaps were reduced by ~~$12.4~~$79.4 million. At December 31, ~~2018,~~2019, the positive fair values of cleared swaps were reduced by ~~$8.1 million~~$617 thousand and the negative fair values of cleared swaps were reduced by ~~$6.5~~$28.5 million.


	Asset Derivatives						Liability Derivatives
	Mar. 31, 2020		Dec. 31, 2019		Mar. 31, 2020		Dec. 31, 2019
(In thousands)	Fair Value						Fair Value
Derivatives designated as hedging instruments:
Interest rate floors	$	151,046	$	67,192	$	—	$	—
Total derivatives designated as hedging instruments	$	151,046	$	67,192	$	—	$	—
Derivative instruments not designated as hedging instruments:
Interest rate swaps	$	98,886	$	37,774	$	(19,394)	$	(9,916)
Interest rate caps	31		4		(31)		(4)
Credit risk participation agreements	424		140		(981)		(230)
Foreign exchange contracts	63		97		(37)		(32)
Mortgage loan commitments	—		459		—		—
Mortgage loan forward sale contracts	—		6		—		(2)
Forward TBA contracts	—		2		—		(35)
Total derivatives not designated as hedging instruments	$	99,404	$	38,482	$	(20,443)	$	(10,219)
Total	$	250,450	$	105,674	$	(20,443)	$	(10,219)

Asset Derivatives Liability Derivatives
Mar. 31, 2019 Dec. 31, 2018 Mar. 31, 2019 Dec. 31, 2018
(In thousands)
  Fair Value   Fair Value
Derivatives designated as hedging instruments:
   Interest rate floors $ 32,058
$ 29,031
$ —
$ —
Total derivatives designated as hedging instruments $ 32,058
$ 29,031
$ —
$ —
Derivative instruments not designated as hedging instruments:
   Interest rate swaps $ 18,641
$ 11,537
$ (9,970 ) $ (13,110 )
   Interest rate caps 8
24
(8 ) (24 )
   Credit risk participation agreements 92
47
(110 ) (93 )
   Foreign exchange contracts 44
20
(16 ) (8 )
   Mortgage loan commitments 823
536
—
—
   Mortgage loan forward sale contracts 22
15
—
(8 )
   Forward TBA contracts 3
—
(196 ) (178 )
Total derivatives not designated as hedging instruments $ 19,633
$ 12,179
$ (10,300 ) $ (13,421 )
Total $ 51,691
$ 41,210
$ (10,300 ) $ (13,421 )

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The pre-tax effects of derivative instruments on the consolidated statements of income are shown in the tables below.


	Amount of Gain or (Loss) Recognized in OCI									Location of Gain (Loss) Reclassified from AOCI into Income		Amount of Gain (Loss) Reclassified from AOCI into Income

(In thousands)	Total		Included Component		Excluded Component			Total		Included Component		Excluded Component
For the Three Months Ended March 31, 2020
Derivatives in cash flow hedging relationships:
Interest rate floors	$	84,617	$	107,621	$	(23,004)	Interest and fees on loans	$	(268)	$	763	$	(1,031)
Total	$	84,617	$	107,621	$	(23,004)	Total	$	(268)	$	763	$	(1,031)




For the Three Months Ended March 31, 2019
Derivatives in cash flow hedging relationships:
Interest rate floors	$	3,027	$	10,873	$	(7,846)	Interest and fees on loans	$	(678)	$	—	$	(678)
Total	$	3,027	$	10,873	$	(7,846)	Total	$	(678)	$	—	$	(678)

Amount of Gain or (Loss) Recognized in OCI Location of Gain (Loss) Reclassified from AOCI into Income Amount of Gain (Loss) Reclassified from AOCI into Income
For the Three Months Ended For the Three Months Ended
March 31, 2019 March 31, 2019
(In thousands) Total Included Component Excluded Component Total Included Component Excluded Component
Derivatives in cash flow hedging relationships:
Interest rate floors* $ 3,027
$ 10,873
$ (7,846 ) Interest and fees on loans $ (678 ) $ —
$ (678 )
Total $ 3,027
$ 10,873
$ (7,846 ) $ (678 ) $ —
$ (678 )

* ~~No hedging relationship existed during the three months ended March 31, 2018.~~


	Location of Gain or (Loss) Recognized in Income on Derivatives	Amount of Gain or (Loss) Recognized in Income on Derivatives
		For the Three Months Ended March 31
(In thousands)		2020		2019



Derivative instruments:
Interest rate swaps	Other non-interest income	$	266	$	303
Interest rate caps	Other non-interest income	19		—
Credit risk participation agreements	Other non-interest income	(27)		28
Foreign exchange contracts	Other non-interest income	(38)		16
Mortgage loan commitments	Loan fees and sales	(459)		287
Mortgage loan forward sale contracts	Loan fees and sales	(4)		16
Forward TBA contracts	Loan fees and sales	380		(266)
Total		$	137	$	384

Location of Gain or (Loss) Recognized in Income on Derivatives Amount of Gain or (Loss) Recognized in Income on Derivatives

For the Three Months Ended March 31
(In thousands) 2019 2018
Derivative instruments:
  Interest rate swaps Other non-interest income $ 303
$ 505
  Credit risk participation agreements Other non-interest income 28
164
  Foreign exchange contracts Other non-interest income 16
9
  Mortgage loan commitments Loan fees and sales 287
1
  Mortgage loan forward sale contracts Loan fees and sales 16
—
  Forward TBA contracts Loan fees and sales (266 ) 542
Total $ 384
$ 1,221

The following table shows the extent to which assets and liabilities relating to derivative instruments have been offset in the consolidated balance sheets. It also provides information about these instruments which are subject to an enforceable master netting arrangement, irrespective of whether they are offset, and the extent to which the instruments could potentially be offset. Also shown is collateral received or pledged in the form of other financial instruments, which is generally cash or marketable securities. The collateral amounts in this table are limited to the outstanding balances of the related asset or liability (after netting is applied); thus, amounts of excess collateral are not shown. Most of the derivatives in the following table were transacted under master netting arrangements that contain a conditional right of offset, such as close-out netting, upon default.

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Collateral exchanged between the Company and dealer bank counterparties is generally subject to thresholds and transfer minimums, and usually consists of marketable securities. By contract, these may be sold or re-pledged by the secured party until recalled at a subsequent valuation date by the pledging party. For those swap transactions requiring central clearing, the Company posts cash or securities to its clearing agent. Collateral positions are valued daily, and adjustments to amounts received and pledged by the Company are made as appropriate to maintain proper collateralization for these transactions. Swap derivative transactions with customers are generally secured by rights to non-financial collateral, such as real and personal property, which is not shown in the table below.


							Gross Amounts Not Offset in the Balance Sheet															Gross Amounts Not Offset in the Balance Sheet
(In thousands)	Gross Amount Recognized		Gross Amounts Offset in the Balance Sheet		Net Amounts Presented in the Balance Sheet		Financial Instruments Available for Offset			Collateral Received/Pledged			Net Amount		(In thousands)	Gross Amount Recognized		Gross Amounts Offset in the Balance Sheet		Net Amounts Presented in the Balance Sheet		Financial Instruments Available for Offset		Collateral Received/Pledged		Net Amount
March 31, 2019
March 31, 2020															March 31, 2020
Assets:															Assets:
Derivatives subject to master netting agreements	50,792		—		50,792		(4,695		)	(28,385		)	17,712		Derivatives subject to master netting agreements	$	250,215	$	—	$	250,215	$	(17,394)	$	(130,611)	$	102,210
Derivatives not subject to master netting agreements	899		—		899										Derivatives not subject to master netting agreements	235		—		235
Total derivatives	51,691		—		51,691										Total derivatives	$	250,450	$	—	$	250,450
Liabilities:															Liabilities:
Derivatives subject to master netting agreements	10,203		—		10,203		(4,695		)	(199		)	5,309		Derivatives subject to master netting agreements	$	20,148	$	—	$	20,148	$	(17,394)	$	(1,443)	$	1,311
Derivatives not subject to master netting agreements	97		—		97										Derivatives not subject to master netting agreements	295		—		295
Total derivatives	10,300		—		10,300										Total derivatives	$	20,443	$	—	$	20,443
December 31, 2018
December 31, 2019															December 31, 2019
Assets:															Assets:
Derivatives subject to master netting agreements	$	40,613	$	—	$	40,613	$	(2,992	)	$	(26,174	)	$	11,447	Derivatives subject to master netting agreements	$	105,147	$	—	$	105,147	$	(8,104)	$	(59,525)	$	37,518
Derivatives not subject to master netting agreements	597		—		597										Derivatives not subject to master netting agreements	527		—		527
Total derivatives	41,210		—		41,210										Total derivatives	$	105,674	$	—	$	105,674
Liabilities:															Liabilities:
Derivatives subject to master netting agreements	$	13,333	$	—	$	13,333	$	(2,992	)	$	(261	)	$	10,080	Derivatives subject to master netting agreements	$	10,083	$	—	$	10,083	$	(8,104)	$	(437)	$	1,542
Derivatives not subject to master netting agreements	88		—		88										Derivatives not subject to master netting agreements	136		—		136
Total derivatives	13,421		—		13,421										Total derivatives	$	10,219	$	—	$	10,219

12. Resale and Repurchase Agreements

The following table shows the extent to which assets and liabilities relating to securities purchased under agreements to resell (resale agreements) and securities sold under agreements to repurchase (repurchase agreements) have been offset in the consolidated balance sheets, in addition to the extent to which they could potentially be offset. Also shown is collateral received or pledged, which consists of marketable securities. The collateral amounts in the table are limited to the outstanding balances of the related asset or liability (after netting is applied); thus, amounts of excess collateral are not shown. The agreements in the following table were transacted under master netting arrangements that contain a conditional right of offset, such as close-out netting, upon default.

Resale and repurchase agreements are agreements to purchase/sell securities subject to an obligation to resell/repurchase the same or similar securities. They are accounted for as collateralized financing transactions, not as sales and purchases of the securities portfolio. The securities collateral accepted or pledged in resale and repurchase agreements with other financial institutions also may be sold or re-pledged by the secured party but is usually delivered to and held by third party trustees. The Company generally retains custody of securities pledged for repurchase agreements with customers.

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The Company is party to ~~several~~ agreements commonly known as collateral swaps. These agreements involve the exchange of collateral under simultaneous repurchase and resale agreements with the same financial institution counterparty. These repurchase and resale agreements have the same principal amounts, inception dates, and maturity dates and have been offset against each other in the consolidated balance sheets, as permitted under the netting provisions of ASC 210-20-45. The collateral swaps totaled ~~$300.0~~$200.0 million at March 31, ~~2019~~2020 and ~~$450.0 million at~~ December 31, ~~2018.~~2019. At March 31, ~~2019,~~2020, the Company had posted collateral of ~~$312.2~~$208.5 million in marketable securities, consisting of agency mortgage-backed bonds, and ~~treasuries, and~~ had accepted ~~$302.3~~$209.6 million in ~~investment grade asset-backed, commercial~~agency mortgage-backed ~~and corporate~~ bonds.


								Gross Amounts Not Offset in the Balance Sheet														Gross Amounts Not Offset in the Balance Sheet
(In thousands)	Gross Amount Recognized		Gross Amounts Offset in the Balance Sheet			Net Amounts Presented in the Balance Sheet		Financial Instruments Available for Offset		Securities Collateral Received/Pledged			Net Amount		(In thousands)	Gross Amount Recognized		Gross Amounts Offset in the Balance Sheet		Net Amounts Presented in the Balance Sheet		Financial Instruments Available for Offset		Securities Collateral Received/Pledged		Net Amount
March 31, 2019
March 31, 2020															March 31, 2020
Total resale agreements, subject to master netting arrangements	$	1,000,000	$	(300,000	)	$	700,000	$	—	$	(700,000	)	$	—	Total resale agreements, subject to master netting arrangements	$	1,050,000	$	(200,000)	$	850,000	$	—	$	(850,000)	$	—
Total repurchase agreements, subject to master netting arrangements	1,760,376		(300,000		)	1,460,376		—		(1,460,376		)	—		Total repurchase agreements, subject to master netting arrangements	1,609,293		(200,000)		1,409,293		—		(1,409,293)		—
December 31, 2018
December 31, 2019															December 31, 2019
Total resale agreements, subject to master netting arrangements	$	1,150,000	$	(450,000	)	$	700,000	$	—	$	(700,000	)	$	—	Total resale agreements, subject to master netting arrangements	$	1,050,000	$	(200,000)	$	850,000	$	—	$	(850,000)	$	—
Total repurchase agreements, subject to master netting arrangements	2,393,219		(450,000		)	1,943,219		—		(1,943,219		)	—		Total repurchase agreements, subject to master netting arrangements	2,030,737		(200,000)		1,830,737		—		(1,830,737)		—

The table below shows the remaining contractual maturities of repurchase agreements outstanding at March 31, ~~2019~~2020 and December 31, ~~2018,~~2019, in addition to the various types of marketable securities that have been pledged by the Company as collateral for these borrowings.


	Remaining Contractual Maturity of the Agreements
(In thousands)	Overnight and continuous		Up to 90 days		Greater than 90 days		Total
March 31, 2020
Repurchase agreements, secured by:
U.S. government and federal agency obligations	$	295,051	$	—	$	—	$	295,051
Government-sponsored enterprise obligations	21,567		—		—		21,567

Agency mortgage-backed securities	789,547		40,979		238,743		1,069,269
Non-agency mortgage-backed securities	128,352		—		—		128,352
Asset-backed securities	43,008		—		25,000		68,008
Other debt securities	27,046		—		—		27,046
Total repurchase agreements, gross amount recognized	$	1,304,571	$	40,979	$	263,743	$	1,609,293
December 31, 2019
Repurchase agreements, secured by:
U.S. government and federal agency obligations	$	526,283	$	—	$	—	$	526,283
Government-sponsored enterprise obligations	32,575		—		—		32,575

Agency mortgage-backed securities	973,774		48,517		227,802		1,250,093
Non-agency mortgage-backed securities	71,399		—		—		71,399
Asset-backed securities	60,012		40,000		—		100,012
Other debt securities	50,375		—		—		50,375
Total repurchase agreements, gross amount recognized	$	1,714,418	$	88,517	$	227,802	$	2,030,737

Remaining Contractual Maturity of the Agreements
(In thousands) Overnight and continuous Up to 90 days Greater than 90 days Total
March 31, 2019
Repurchase agreements, secured by:
  U.S. government and federal agency obligations $ 280,854
$ 101,727
$ —
$ 382,581
  Government-sponsored enterprise obligations 47,900
—
—
47,900
  Agency mortgage-backed securities 702,596
75,702
211,750
990,048
  Non-agency mortgage-backed securities 135,495
—
—
135,495
  Asset-backed securities 67,987
40,000
—
107,987
  Other debt securities 96,365
—
—
96,365
   Total repurchase agreements, gross amount recognized $ 1,331,197
$ 217,429
$ 211,750
$ 1,760,376
December 31, 2018
Repurchase agreements, secured by:
  U.S. government and federal agency obligations $ 387,541
$ 150,000
$ 100,000
$ 637,541
  Government-sponsored enterprise obligations 18,466
—
—
18,466
  Agency mortgage-backed securities 882,744
31,774
213,752
1,128,270
  Non-agency mortgage-backed securities 187,740
—
—
187,740
  Asset-backed securities 322,680
—
—
322,680
  Other debt securities 98,522
—
—
98,522
   Total repurchase agreements, gross amount recognized $ 1,897,693
$ 181,774
$ 313,752
$ 2,393,219

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13. Stock-Based Compensation

The Company issues stock-based compensation in the form of nonvested restricted stock and stock appreciation rights (SARs). Most of the awards are issued during the first quarter of each year. The stock-based compensation expense that has been charged against income was ~~$3.5~~$3.7 million and ~~$3.3~~$3.5 million in the three months ended March 31, 2020 and 2019, ~~and 2018,~~ respectively.

Nonvested stock awards granted generally vest in 4 to 7 years and contain restrictions as to transferability, sale, pledging, or assigning, among others, prior to the end of the vesting period. Dividend and voting rights are conferred upon grant. A summary of the status of the Company’s nonvested share awards as of March 31, ~~2019,~~2020, and changes during the three month period then ended, is presented below.


					Shares	Weighted Average Grant Date Fair Value
	Shares		Weighted Average Grant Date Fair Value
Nonvested at January 1, 2019	1,180,940		$43.24
Nonvested at January 1, 2020				Nonvested at January 1, 2020	1,104,211	$47.57
Granted	178,446		61.87	Granted	210,485	64.41
Vested	(291,519	)	32.68	Vested	(246,477)	33.49
Forfeited	(3,246	)	49.41	Forfeited	(1,619)	48.83
Nonvested at March 31, 2019	1,064,621		$49.23

Nonvested at March 31, 2020				Nonvested at March 31, 2020	1,066,600	$54.15

SARs are granted with exercise prices equal to the market price of the Company’s stock at the date of grant. SARs vest ratably over 4 years of continuous service and have ~~10-year~~ contractual ~~terms.~~terms of 10 years. All SARs must be settled in stock under provisions of the plan. In determining compensation cost, the Black-Scholes option-pricing model is used to estimate the fair value of SARs on date of grant. The current year per share average fair value and the model assumptions are shown in the table below.



Weighted per share average fair value at grant date	$10.12	~~$11.92~~
Assumptions:
Dividend yield	1.7	%
Volatility	~~19.8~~20.2	%
Risk-free interest rate	~~2.6~~1.0	%
Expected term	~~6.0~~5.8 years

A summary of SAR activity during the first three months of ~~2019~~2020 is presented below.


(Dollars in thousands, except per share data)	Rights		Weighted Average Exercise Price	Weighted Average Remaining Contractual Term	Aggregate Intrinsic Value		(Dollars in thousands, except per share data)	Rights	Weighted Average Exercise Price	Weighted Average Remaining Contractual Term	Aggregate Intrinsic Value
Outstanding at January 1, 2019	1,066,438		$40.22
Outstanding at January 1, 2020							Outstanding at January 1, 2020	1,049,816	$43.55
Granted	186,825		61.76				Granted	103,210	63.18
Forfeited	(1,479	)	51.16				Forfeited	(501)	53.29
Expired	(682	)	41.81				Expired	(78)	54.33
Exercised	(95,934	)	34.27				Exercised	(129,879)	33.65
Outstanding at March 31, 2019	1,155,168		$44.19	7.1 years	$	16,717
Outstanding at March 31, 2020							Outstanding at March 31, 2020	1,022,568	$46.79	6.9 years	$	7,089

14. Revenue from Contracts with Customers

The core principle of ASU 2014-09, "Revenue from Contracts with Customers," is that an entity should recognize revenue to reflect the transfer of promised goods or services to customers in an amount that reflects the consideration to which the entity expects to be entitled in exchange for those goods or services. For the three months ended March 31, ~~2019,~~2020, approximately ~~63%~~62% of the Company’s total revenue was comprised of net interest income, which is not within the scope of this guidance. Of the remaining revenue, those items that were subject to this guidance mainly included fees for bank card, trust, deposit account services and consumer brokerage services.

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The following table disaggregates non-interest income subject to ASU 2014-09 by major product line.


	Three Months Ended March 31					Three Months Ended March 31
(In thousands)	2019		2018		(In thousands)	2020		2019
Bank card transaction fees	$	39,644	$	41,453	Bank card transaction fees	$	40,200	$	39,644
Trust fees	37,256		36,062		Trust fees	39,965		37,256
Deposit account charges and other fees	23,018		22,982		Deposit account charges and other fees	23,677		23,018
Consumer brokerage services	3,747		3,768		Consumer brokerage services	4,077		3,747
Other non-interest income	8,372		7,311		Other non-interest income	8,709		8,372
Total non-interest income from contracts with customers	112,037		111,576		Total non-interest income from contracts with customers	116,628		112,037
Other non-interest income ^(a)	9,203		8,114
Other non-interest income ⁽¹⁾					Other non-interest income ⁽¹⁾	7,035		9,203
Total non-interest income	$	121,240	$	119,690	Total non-interest income	$	123,663	$	121,240

~~(a)~~(1) This revenue is not within the scope of ASU 2014-09, and includes fees relating to capital market activities, loan fees and sales, derivative instruments, standby letters of credit and various other transactions.

For bank card transaction fees, the majority of debit and credit card fees are earned in the Consumer segment, while corporate card and merchant fees are earned in the Commercial segment. The Consumer and Commercial segments each contribute approximately half of the Company's deposit account charge revenue. All trust fees and nearly all of the consumer brokerage services income are earned in the Wealth segment.

The following table presents the opening and closing receivable balances for the three month periods ended March 31, ~~2019~~2020 and ~~2018~~2019 for the Company’s significant revenue categories subject to ASU 2014-09.


(In thousands)	March 31, 2019		December 31, 2018		March 31, 2018		December 31, 2017		(In thousands)	March 31, 2020		December 31, 2019		March 31, 2019		December 31, 2018
Bank card transaction fees	$	11,016	$	13,035	$	10,978	$	13,315	Bank card transaction fees	$	9,692	$	13,915	$	11,016	$	13,035
Trust fees	2,720		2,721		3,116		2,802		Trust fees	2,625		2,093		2,720		2,721
Deposit account charges and other fees	5,265		6,107		4,682		5,597		Deposit account charges and other fees	5,002		6,523		5,265		6,107
Consumer brokerage services	526		559		690		380		Consumer brokerage services	1,029		596		526		559

For these revenue categories, none of the transaction price has been allocated to performance obligations that are unsatisfied as of the end of a reporting period.

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15. Fair Value Measurements

The Company uses fair value measurements to record fair value adjustments to certain financial and nonfinancial assets and liabilities and to determine fair value disclosures. Various financial instruments such as available for sale debt securities, equity securities, trading debt securities, certain investments relating to private equity activities, and derivatives are recorded at fair value on a recurring basis. Additionally, from time to time, the Company may be required to record at fair value other assets and liabilities on a nonrecurring basis, such as mortgage servicing rights and certain other investment securities. These nonrecurring fair value adjustments typically involve lower of cost or fair value accounting or write-downs of individual assets.

Fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. Depending on the nature of the asset or liability, the Company uses various valuation techniques and assumptions when estimating fair value. For accounting disclosure purposes, a three-level valuation hierarchy of fair value measurements has been established. The valuation hierarchy is based upon the transparency of inputs to the valuation of an asset or liability as of the measurement date. The three levels are defined as follows:

•Level 1 – inputs to the valuation methodology are quoted prices for identical assets or liabilities in active markets.

•Level 2 – inputs to the valuation methodology include quoted prices for similar assets and liabilities in active markets, quoted prices for identical or similar assets and liabilities in markets that are not active, and inputs that are observable for the assets or liabilities, either directly or indirectly (such as interest rates, yield curves, and prepayment speeds).

•Level 3 – inputs to the valuation methodology are unobservable and significant to the fair value. These may be internally developed, using the Company’s best information and assumptions that a market participant would consider.

The valuation methodologies for assets and liabilities measured at fair value on a recurring and non-recurring basis are described in the Fair Value Measurements note in the Company's ~~2018~~2019 Annual Report on Form 10-K. There have been no significant changes in these methodologies since then.

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Instruments Measured at Fair Value on a Recurring Basis

The table below presents the March 31, ~~2019~~2020 and December 31, ~~2018~~2019 carrying values of assets and liabilities measured at fair value on a recurring basis. There were no transfers among levels during the first three months of ~~2019~~2020 or the year ended December 31, ~~2018.~~2019.


			Fair Value Measurements Using									Fair Value Measurements Using
(In thousands)	Total Fair Value		Quoted Prices in Active Markets for Identical Assets (Level 1)		Significant Other Observable Inputs (Level 2)		Significant Unobservable Inputs (Level 3)		(In thousands)	Total Fair Value		Quoted Prices in Active Markets for Identical Assets (Level 1)		Significant Other Observable Inputs (Level 2)		Significant Unobservable Inputs (Level 3)
March 31, 2019
March 31, 2020									March 31, 2020
Assets:									Assets:
Residential mortgage loans held for sale	$	8,908	$	—	$	8,908	$	—	Residential mortgage loans held for sale	$	108	$	—	$	108	$	—
Available for sale debt securities:									Available for sale debt securities:
U.S. government and federal agency obligations	877,921		877,921		—		—		U.S. government and federal agency obligations	840,447		840,447		—		—
Government-sponsored enterprise obligations	197,979		—		197,979		—		Government-sponsored enterprise obligations	112,870		—		112,870		—
State and municipal obligations	1,274,200		—		1,259,671		14,529		State and municipal obligations	1,283,068		—		1,274,706		8,362
Agency mortgage-backed securities	3,412,399		—		3,412,399		—		Agency mortgage-backed securities	4,168,421		—		4,168,421		—
Non-agency mortgage-backed securities	1,060,008		—		1,060,008		—		Non-agency mortgage-backed securities	717,008		—		717,008		—
Asset-backed securities	1,470,516		—		1,470,516		—		Asset-backed securities	1,232,292		—		1,232,292		—
Other debt securities	334,867		—		334,867		—		Other debt securities	324,480		—		324,480		—
Trading debt securities	30,427		—		30,427		—		Trading debt securities	24,291		—		24,291		—
Equity securities	2,808		2,808		—		—		Equity securities	2,633		2,633		—		—
Private equity investments	85,877		—		—		85,877		Private equity investments	81,159		—		—		81,159
Derivatives *	51,691		—		50,776		915		Derivatives *	250,450		—		250,026		424
Assets held in trust for deferred compensation plan	14,897		14,897		—		—		Assets held in trust for deferred compensation plan	14,194		14,194		—		—
Total assets	8,822,498		895,626		7,825,551		101,321		Total assets	9,051,421		857,274		8,104,202		89,945
Liabilities:									Liabilities:
Derivatives *	10,300		—		10,190		110		Derivatives *	20,443		—		19,462		981
Liabilities held in trust for deferred compensation plan	14,897		14,897		—		—		Liabilities held in trust for deferred compensation plan	14,194		14,194		—		—
Total liabilities	$	25,197	$	14,897	$	10,190	$	110	Total liabilities	$	34,637	$	14,194	$	19,462	$	981
December 31, 2018
December 31, 2019									December 31, 2019
Assets:									Assets:
Residential mortgage loans held for sale	$	13,529	$	—	$	13,529	$	—	Residential mortgage loans held for sale	$	9,181	$	—	$	9,181	$	—
Available for sale debt securities:									Available for sale debt securities:
U.S. government and federal agency obligations	907,652		907,652		—		—		U.S. government and federal agency obligations	851,776		851,776		—		—
Government-sponsored enterprise obligations	195,778		—		195,778		—		Government-sponsored enterprise obligations	139,277		—		139,277		—
State and municipal obligations	1,328,039		—		1,313,881		14,158		State and municipal obligations	1,267,927		—		1,258,074		9,853
Agency mortgage-backed securities	3,214,985		—		3,214,985		—		Agency mortgage-backed securities	3,937,964		—		3,937,964		—
Non-agency mortgage-backed securities	1,047,716		—		1,047,716		—		Non-agency mortgage-backed securities	809,782		—		809,782		—
Asset-backed securities	1,511,614		—		1,511,614		—		Asset-backed securities	1,233,489		—		1,233,489		—
Other debt securities	332,257		—		332,257		—		Other debt securities	331,411		—		331,411		—
Trading debt securities	27,059		—		27,059		—		Trading debt securities	28,161		—		28,161		—
Equity securities	2,585		2,585		—		—		Equity securities	2,929		2,929		—		—
Private equity investments	85,659		—		—		85,659		Private equity investments	94,122		—		—		94,122
Derivatives *	41,210		—		40,627		583		Derivatives *	105,674		—		105,075		599
Assets held in trust for deferred compensation plan	12,968		12,968		—		—		Assets held in trust for deferred compensation plan	16,518��		16,518		—		—
Total assets	8,721,051		923,205		7,697,446		100,400		Total assets	8,828,211		871,223		7,852,414		104,574
Liabilities:									Liabilities:
Derivatives *	13,421		—		13,328		93		Derivatives *	10,219		—		9,989		230
Liabilities held in trust for deferred compensation plan	12,968		12,968		—		—		Liabilities held in trust for deferred compensation plan	16,518		16,518		—		—
Total liabilities	$	26,389	$	12,968	$	13,328	$	93	Total liabilities	$	26,737	$	16,518	$	9,989	$	230

* The fair value of each class of derivative is shown in Note 11.

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The changes in Level 3 assets and liabilities measured at fair value on a recurring basis are summarized as follows:


													Fair Value Measurements Using Significant Unobservable Inputs (Level 3)
(In thousands)												(In thousands)	State and Municipal Obligations		Private Equity Investments		Derivatives		Total
For the three months ended March 31, 2020												For the three months ended March 31, 2020
Balance December 31, 2019												Balance December 31, 2019	$	9,853	$	94,122	$	369	$	104,344
Total gains or losses (realized/unrealized):												Total gains or losses (realized/unrealized):
Included in earnings												Included in earnings	—		(13,008)		(486)		(13,494)
Included in other comprehensive income *												Included in other comprehensive income *	(1,495)		—		—		(1,495)

Discount accretion												Discount accretion	4		—		—		4
Purchases of private equity investments												Purchases of private equity investments	—		114		—		114
Sale/pay down of private equity investments												Sale/pay down of private equity investments	—		(69)		—		(69)

Sale of risk participation agreements												Sale of risk participation agreements	—		—		(440)		(440)
Balance March 31, 2020												Balance March 31, 2020	$	8,362	$	81,159	$	(557)	$	88,964
Total gains or losses for the three months included in earnings attributable to the change in unrealized gains or losses relating to assets still held at March 31, 2020												Total gains or losses for the three months included in earnings attributable to the change in unrealized gains or losses relating to assets still held at March 31, 2020	$	—	$	(13,008)	$	(55)	$	(13,063)
Total gains or losses for the three months included in other comprehensive income attributable to the change in unrealized gains or losses relating to assets still held at March 31, 2020												Total gains or losses for the three months included in other comprehensive income attributable to the change in unrealized gains or losses relating to assets still held at March 31, 2020	$	(1,495)	$	—	$	—	$	(1,495)

	Fair Value Measurements Using Significant Unobservable Inputs (Level 3)
(In thousands)	State and Municipal Obligations		Private Equity Investments			Derivatives			Total
For the three months ended March 31, 2019
Balance January 1, 2019	$	14,158	$	85,659		$	490		$	100,307
Total gains or losses (realized/unrealized):
Included in earnings	—		(1,842		)	315			(1,527		)
Included in other comprehensive income *	364		—			—			364
Discount accretion	7		—			—			7
Purchases of private equity investments	—		2,060			—			2,060
Balance March 31, 2019	$	14,529	$	85,877		$	805		$	101,211
Total gains or losses for the three months included in earnings attributable to the change in unrealized gains or losses relating to assets still held at March 31, 2019	$	—	$	(1,842	)	$	851		$	(991	)
For the three months ended March 31, 2018
Balance January 1, 2018	$	17,016	$	55,752		$	503		$	73,271
Total gains or losses (realized/unrealized):
Included in earnings	—		4,305			165			4,470
Included in other comprehensive income *	133		—			—			133
Discount accretion	9		—			—			9
Purchases of private equity investments	—		4,879			—			4,879
Sale/pay down of private equity investments	—		(20		)	—			(20		)
Capitalized interest/dividends	—		35			—			35
Sale of risk participation agreement	—		—			(148		)	(148		)
Balance March 31, 2018	$	17,158	$	64,951		$	520		$	82,629
Total gains or losses for the three months included in earnings attributable to the change in unrealized gains or losses relating to assets still held at March 31, 2018	$	—	$	4,305		$	745		$	5,050


	Fair Value Measurements Using Significant Unobservable Inputs (Level 3)
(In thousands)	State and Municipal Obligations		Private Equity Investments		Derivatives		Total















For the three months ended March 31, 2019
Balance January 1, 2019	$	14,158	$	85,659	$	490	$	100,307
Total gains or losses (realized/unrealized):
Included in earnings	—		(1,842)		315		(1,527)
Included in other comprehensive income *	364		—		—		364

Discount accretion	7		—		—		7
Purchases of private equity investments	—		2,060		—		2,060




Balance March 31, 2019	$	14,529	$	85,877	$	805	$	101,211
Total gains or losses for the three months included in earnings attributable to the change in unrealized gains or losses relating to assets still held at March 31, 2019	$	—	$	(1,842)	$	851	$	(991)

* Included in "net unrealized gains (losses) on other securities" in the consolidated statements of comprehensive income.

Gains and losses included in earnings for the Level 3 assets and liabilities in the previous table are reported in the following line items in the consolidated statements of income:


(In thousands)	Loan Fees and Sales		Other Non-Interest Income		Investment Securities Gains (Losses), Net		Total



For the three months ended March 31, 2020
Total gains or losses included in earnings	$	(459)	$	(27)	$	(13,008)	$	(13,494)
Change in unrealized gains or losses relating to assets still held at March 31, 2020	$	—	$	(55)	$	(13,008)	$	(13,063)



For the three months ended March 31, 2019
Total gains or losses included in earnings	$	287	$	28	$	(1,842)	$	(1,527)
Change in unrealized gains or losses relating to assets still held at March 31, 2019	$	823	$	28	$	(1,842)	$	(991)

(In thousands) Loan Fees and Sales Other Non-Interest Income Investment Securities Gains (Losses), Net Total
For the three months ended March 31, 2019
Total gains or losses included in earnings $ 287
$ 28
$ (1,842 ) $ (1,527 )
Change in unrealized gains or losses relating to assets still held at March 31, 2019 $ 823
$ 28
$ (1,842 ) $ (991 )
For the three months ended March 31, 2018
Total gains or losses included in earnings $ 2
$ 163
$ 4,305
$ 4,470
Change in unrealized gains or losses relating to assets still held at March 31, 2018 $ 582
$ 163
$ 4,305
$ 5,050

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Level 3 Inputs

The Company's significant Level 3 measurements which employ unobservable inputs that are readily quantifiable pertain to auction rate securities (ARS) held by the Bank and investments in portfolio concerns held by the Company's private equity ~~subsidiaries, and held for sale residential mortgage loan commitments.~~subsidiaries. ARS are included in state and municipal securities and totaled ~~$14.5~~$8.4 million at March 31, ~~2019,~~2020, while private equity investments, included in other securities, totaled ~~$85.9~~$81.2 million.

Information about these inputs is presented in the table ~~and discussions~~ below.


Quantitative Information about Level 3 Fair Value Measurements	Quantitative Information about Level 3 Fair Value Measurements					Weighted	Quantitative Information about Level 3 Fair Value Measurements								Weighted
	Valuation Technique	Unobservable Input	Range			Average		Valuation Technique	Unobservable Input	Range				Average*
Auction rate securities	Discounted cash flow	Estimated market recovery period	4	-	5 years		Auction rate securities	Discounted cash flow	Estimated market recovery period			5 years	5 years
		Estimated market rate	3.4%	-	4.3%				Estimated market rate	5.7%	-	6.5%	5.8%
Private equity investments	Market comparable companies	EBITDA multiple	4.0	-	6.0		Private equity investments	Market comparable companies	EBITDA multiple	4.0	-	6.0	5.3
Mortgage loan commitments	Discounted cash flow	Probability of funding	50.8%	-	99.1%	79.3%
		Embedded servicing value	.6%	-	2.4%	1.3%

* Unobservable inputs were weighted by the relative fair value of the instruments.

Instruments Measured at Fair Value on a Nonrecurring Basis

For assets measured at fair value on a nonrecurring basis during the first three months of ~~2019~~2020 and ~~2018,~~2019, and still held as of March 31, ~~2019~~2020 and ~~2018,~~2019, the following table provides the adjustments to fair value recognized during the respective periods, the level of valuation inputs used to determine each adjustment, and the carrying value of the related individual assets or portfolios at March 31, ~~2019~~2020 and ~~2018.~~2019.


			Fair Value Measurements Using
(In thousands)	Fair Value		Quoted Prices in Active Markets for Identical Assets (Level 1)		Significant Other Observable Inputs (Level 2)		Significant Unobservable Inputs (Level 3)		Total Gains (Losses) Recognized During the Three Months Ended March 31
March 31, 2020
Collateral dependent impaired loans	$	124	$	—	$	—	$	124	$	(16)

Mortgage servicing rights	6,768		—		—		6,768		(1,056)



March 31, 2019
Collateral dependent impaired loans	$	129	$	—	$	—	$	129	$	(170)

Mortgage servicing rights	6,341		—		—		6,341		(260)

Long-lived assets	134		—		—		134		(14)

The Company's significant Level 3 measurements that are measured on a nonrecurring basis pertain to the Company's mortgage servicing rights retained on certain fixed rate personal real estate loan originations. Mortgage servicing rights are included in other assets on the consolidated balance sheet and totaled $6.8 million at March 31, 2020. Information about these inputs is presented in the table below.


Quantitative Information about Level 3 Fair Value Measurements														Weighted
	Valuation Technique	Unobservable Input	Range										Average*
Mortgage servicing rights	Discounted cash flow	Discount rate	9.09		%	-	11.50		%	9.25		%
		Prepayment speeds (CPR)*	10.91		%	-	14.34		%	13.14		%
		Loan servicing costs - annually per loan
		Performing loans	$	71		-	$	80		$	72
		Delinquent loans	$	200		-	$	750
		Loans in foreclosure	$	1,000

*Ranges and weighted averages based on interest rate tranches.

The significant unobservable inputs used in the fair value measurement of the Company’s mortgage servicing rights are updated periodically for changes in market conditions. Actual rates may differ from our estimates. Increases in prepayment speed and discount rates negatively impact the fair value of our mortgage servicing rights.

Fair Value Measurements Using
(In thousands)

Fair Value
Quoted Prices in Active Markets for Identical Assets
(Level 1)
Significant Other Observable Inputs
(Level 2)
Significant Unobservable Inputs
(Level 3)
Total Gains (Losses) Recognized During the Three Months Ended March 31
March 31, 2019
  Collateral dependent impaired loans $ 129
$ —
$ —
$ 129
$ 170
  Mortgage servicing rights 6,341
—
—
6,341
(260 )
  Long-lived assets 134
—
—
134
(14 )

March 31, 2018
  Collateral dependent impaired loans $ 39
$ —
$ —
$ 39
$ (12 )
  Mortgage servicing rights 5,105
—
—
5,105
9
  Long-lived assets 914
—
—
914
(552 )

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16. Fair Value of Financial Instruments

The carrying amounts and estimated fair values of financial instruments held by the Company are set forth below. Fair value estimates are made at a specific point in time based on relevant market information. They do not reflect any premium or discount that could result from offering for sale at one time the Company’s entire holdings of a particular financial instrument. Because no market exists for many of the Company’s financial instruments, fair value estimates are based on judgments regarding future expected loss experience, risk characteristics and economic conditions. These estimates are subjective, involve uncertainties, and cannot be determined with precision. Changes in assumptions could significantly affect the estimates.

The Company prospectively adopted ASU 2016-01 on January 1, 2018. In accordance with its requirements, the fair value of loans as of March 31, ~~2019~~2020 and December 31, ~~2018~~2019 were measured using an exit price notion.

The estimated fair values of the Company’s financial instruments and the classification of their fair value measurement within the valuation hierarchy are as follows at March 31, ~~2019~~2020 and December 31, ~~2018:~~2019:


	Carrying Amount		Estimated Fair Value at March 31, 2020
(In thousands)					Level 1		Level 2		Level 3		Total
Financial Assets
Loans:
Business	$	5,773,865	$	—	$	—	$	5,769,557	$	5,769,557
Real estate - construction and land	873,402		—		—		862,370		862,370
Real estate - business	2,960,308		—		—		2,991,527		2,991,527
Real estate - personal	2,464,819		—		—		2,426,824		2,426,824
Consumer	1,941,787		—		—		1,909,021		1,909,021
Revolving home equity	349,735		—		—		344,821		344,821
Consumer credit card	706,753		—		—		654,065		654,065
Overdrafts	3,143		—		—		2,278		2,278
Total loans	15,073,812		—		—		14,960,463		14,960,463
Loans held for sale	6,214		—		6,214		—		6,214




Investment securities	8,861,989		843,080		7,854,068		164,841		8,861,989
Federal funds sold	400		400		—		—		400
Securities purchased under agreements to resell	850,000		—		—		913,418		913,418
Interest earning deposits with banks	474,156		474,156		—		—		474,156
Cash and due from banks	401,185		401,185		—		—		401,185
Derivative instruments	250,450		—		250,026		424		250,450
Assets held in trust for deferred compensation plan	14,194		14,194		—		—		14,194
Total	$	25,932,400	$	1,733,015	$	8,110,308	$	16,039,146	$	25,882,469
Financial Liabilities
Non-interest bearing deposits	$	6,952,236	$	6,952,236	$	—	$	—	$	6,952,236
Savings, interest checking and money market deposits	12,049,279		12,049,279		—		—		12,049,279
Certificates of deposit	1,774,348		—		—		1,794,039		1,794,039
Federal funds purchased	18,720		18,720		—		—		18,720
Securities sold under agreements to repurchase	1,409,293		—		—		1,409,777		1,409,777
Other borrowings	754,976		—		4,976		750,000		754,976
Derivative instruments	20,443		—		19,462		981		20,443
Liabilities held in trust for deferred compensation plan	14,194		14,194		—		—		14,194
Total	$	22,993,489	$	19,034,429	$	24,438	$	3,954,797	$	23,013,664

Table of Contents


	Carrying Amount			Estimated Fair Value at March 31, 2019									Carrying Amount		Estimated Fair Value at December 31, 2019
(In thousands)				Level 1		Level 2		Level 3		Total		(In thousands)					Level 1		Level 2		Level 3		Total
Financial Assets												Financial Assets
Loans:												Loans:
Business	$	5,175,541		$	—	$	—	$	5,110,404	$	5,110,404	Business	$	5,565,449	$	—	$	—	$	5,526,303	$	5,526,303
Real estate - construction and land	925,269			—		—		922,877		922,877		Real estate - construction and land	899,377		—		—		898,152		898,152
Real estate - business	2,859,614			—		—		2,847,793		2,847,793		Real estate - business	2,833,554		—		—		2,849,213		2,849,213
Real estate - personal	2,125,087			—		—		2,076,475		2,076,475		Real estate - personal	2,354,760		—		—		2,333,002		2,333,002
Consumer	1,893,212			—		—		1,851,010		1,851,010		Consumer	1,964,145		—		—		1,938,505		1,938,505
Revolving home equity	364,010			—		—		359,856		359,856		Revolving home equity	349,251		—		—		344,424		344,424
Consumer credit card	772,396			—		—		720,563		720,563		Consumer credit card	764,977		—		—		708,209		708,209
Overdrafts	5,593			—		—		3,994		3,994		Overdrafts	6,304		—		—		4,478		4,478
Total loans	14,120,722		��	—		—		13,892,972		13,892,972		Total loans	14,737,817		—		—		14,602,286		14,602,286
Loans held for sale	20,085			—		20,085		—		20,085		Loans held for sale	13,809		—		13,809		—		13,809

Investment securities	8,792,515			880,729		7,765,867		145,919		8,792,515		Investment securities	8,741,888		854,705		7,738,158		149,025		8,741,888
Federal funds sold	250			250		—		—		250

Securities purchased under agreements to resell	700,000			—		—		700,588		700,588		Securities purchased under agreements to resell	850,000		—		—		869,592		869,592
Interest earning deposits with banks	166,077			166,077		—		—		166,077		Interest earning deposits with banks	395,850		395,850		—		—		395,850
Cash and due from banks	428,018			428,018		—		—		428,018		Cash and due from banks	491,615		491,615		—		—		491,615
Derivative instruments	51,691			—		50,776		915		51,691		Derivative instruments	105,674		—		105,075		599		105,674
Assets held in trust for deferred compensation plan	14,897			14,897		—		—		14,897		Assets held in trust for deferred compensation plan	16,518		16,518		—		—		16,518
Total	$	24,294,255		$	1,489,971	$	7,836,728	$	14,740,394	$	24,067,093	Total	$	25,353,171	$	1,758,688	$	7,857,042	$	15,621,502	$	25,237,232
Financial Liabilities												Financial Liabilities
Non-interest bearing deposits	$	6,298,724		$	6,298,724	$	—	$	—	$	6,298,724	Non-interest bearing deposits	$	6,890,687	$	6,890,687	$	—	$	—	$	6,890,687
Savings, interest checking and money market deposits	11,799,346			11,799,346		—		—		11,799,346		Savings, interest checking and money market deposits	11,621,716		11,621,716		—		—		11,621,716
Certificates of deposit	1,876,283			—		—		1,887,103		1,887,103		Certificates of deposit	2,008,012		—		—		2,022,629		2,022,629
Federal funds purchased	262,375			262,375		—		—		262,375		Federal funds purchased	20,035		20,035		—		—		20,035
Securities sold under agreements to repurchase	1,460,376			—		—		1,461,343		1,461,343		Securities sold under agreements to repurchase	1,830,737		—		—		1,831,518		1,831,518
Other borrowings	1,932			—		1,035		897		1,932		Other borrowings	988		—		988		—		988
Derivative instruments	10,300			—		10,190		110		10,300		Derivative instruments	10,219		—		9,989		230		10,219
Liabilities held in trust for deferred compensation plan	14,897			14,897		—		—		14,897		Liabilities held in trust for deferred compensation plan	16,518		16,518		—		—		16,518
Total	$	21,724,233		$	18,375,342	$	11,225	$	3,349,453	$	21,736,020	Total	$	22,398,912	$	18,548,956	$	10,977	$	3,854,377	$	22,414,310

Carrying Amount Estimated Fair Value at December 31, 2018

(In thousands)
Level 1 Level 2 Level 3 Total
Financial Assets
Loans:
Business $ 5,106,427
$ —
$ —
$ 5,017,694
$ 5,017,694
Real estate - construction and land 869,659
—
—
868,274
868,274
Real estate - business 2,875,788
—
—
2,846,095
2,846,095
Real estate - personal 2,127,083
—
—
2,084,370
2,084,370
Consumer 1,955,572
—
—
1,916,627
1,916,627
Revolving home equity 376,399
—
—
365,069
365,069
Consumer credit card 814,134
—
—
756,651
756,651
Overdrafts 15,236
—
—
11,223
11,223
Total loans 14,140,298
—
—
13,866,003
13,866,003
Loans held for sale 20,694
—
20,694
—
20,694
Investment securities 8,698,666
910,237
7,643,290
145,139
8,698,666
Federal funds sold 3,320
3,320
—
—
3,320
Securities purchased under agreements to resell 700,000
—
—
693,228
693,228
Interest earning deposits with banks 689,876
689,876
—
—
689,876
Cash and due from banks 507,892
507,892
—
—
507,892
Derivative instruments 41,210
—
40,627
583
41,210
Assets held in trust for deferred compensation plan 12,968
12,968
—
—
12,968
Total $ 24,814,924
$ 2,124,293
$ 7,704,611
$ 14,704,953
$ 24,533,857
Financial Liabilities
Non-interest bearing deposits $ 6,980,298
$ 6,980,298
$ —
$ —
$ 6,980,298
Savings, interest checking and money market deposits 11,685,239
11,685,239
—
—
11,685,239
Certificates of deposit 1,658,122
—
—
1,663,748
1,663,748
Federal funds purchased 13,170
13,170
—
—
13,170
Securities sold under agreements to repurchase 1,943,219
—
—
1,944,458
1,944,458
Other borrowings 8,702
—
7,751
951
8,702
Derivative instruments 13,421
—
13,328
93
13,421
Liabilities held in trust for deferred compensation plan 12,968
12,968
—
—
12,968
Total $ 22,315,139
$ 18,691,675
$ 21,079
$ 3,609,250
$ 22,322,004

17. Legal and Regulatory Proceedings

The Company has various legal proceedings pending at March 31, ~~2019,~~2020, arising in the normal course of business. While some matters pending against the Company specify damages claimed by plaintiffs, others do not seek a specified amount of damages or are at very early stages of the legal process. The Company records a loss accrual for all legal and regulatory matters for which it deems a loss is probable and can be reasonably estimated. Some matters, which are in the early stages, have not yet progressed to the point where a loss amount can be determined to be probable and estimable.

Item 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND

RESULTS OF OPERATIONS

The following discussion and analysis should be read in conjunction with the consolidated financial statements and related notes and with the statistical information and financial data appearing in this report as well as the Company's ~~2018~~2019 Annual Report on Form 10-K. Results of operations for the three month period ended March 31, ~~2019~~2020 are not necessarily indicative of results to be attained for any other period.

Forward-Looking Information

This report may contain "forward-looking statements" that are subject to risks and uncertainties and include information about possible or assumed future results of operations. Many possible events or factors could affect the future financial results and performance of the Company. This could cause results or performance to differ materially from those expressed in the forward-looking statements. Words such as "expects", "anticipates", "believes", "estimates", variations of such words and other similar expressions are intended to identify such forward-looking statements. These statements are not guarantees of future performance and involve certain risks, uncertainties and assumptions that are difficult to predict. Therefore, actual outcomes and results may differ materially from what is expressed or forecasted in, or implied by, such forward-looking statements.

Table of Contents

Readers should not rely solely on the forward-looking statements and should consider all uncertainties and risks discussed throughout this report. Forward-looking statements speak only as of the date they are made. The Company does not undertake to update forward-looking statements to reflect circumstances or events that occur after the date the forward-looking statements are made or to reflect the occurrence of unanticipated events. Such possible events or factors include: changes in economic conditions in the Company's market area, the effects of the COVID-19 pandemic, changes in policies by regulatory agencies, governmental legislation and regulation, fluctuations in interest rates, changes in liquidity requirements, demand for loans in the Company's market area, changes in accounting and tax principles, estimates made on income taxes, competition with other entities that offer financial services, cybersecurity threats, and such other factors as discussed in Part I Item 1A - "Risk Factors" and Part II Item 7 - "Management's Discussion and Analysis of Financial Condition and Results of Operations" in the Company's ~~2018~~2019 Annual Report on Form 10-K and in Part II Item 1A of this Quarterly Report on Form 10-Q. Except as set forth in Part II, Item 1A, during the quarter ended March 31, 2020, there were no material changes to the Risk Factors disclosed in the Company's 2019 Annual Report on Form 10-K.

Critical Accounting Policies

The Company has identified several policies as being critical because they require management to make particularly difficult, subjective and/or complex judgments about matters that are inherently uncertain and because of the likelihood that materially different amounts would be reported under different conditions or using different assumptions. These policies relate to the allowance for ~~loan~~credit losses and the valuation of certain investment ~~securities, and accounting for income taxes.~~securities. A discussion of these policies can be found in the sections captioned "Critical Accounting Policies" ~~and "Allowance for Loan Losses"~~ in Management's Discussion and Analysis of Financial Condition and Results of Operations included in the Company's ~~2018~~2019 Annual Report on Form 10-K. On January 1, 2020, the Company adopted ASU 2016-13 (CECL), and as a result, the Company's "Allowance for Loan Losses" accounting policy has been replaced by its "Allowance for Credit Losses" policy. There have been no other changes in the Company's application of critical accounting policies since December 31, ~~2018.~~2019.

Allowance for Credit Losses

The Company’s Allowance for Credit Losses policy covers the collectability of its loan portfolio, the exposure of its unfunded lending commitments, and the potential for credit losses in its available for sale investment portfolio.The Company performs periodic and systematic detailed reviews of its loan portfolio and unfunded lending commitments to assess overall collectability. The level of the allowance for credit losses on loans and unfunded lending commitments reflects the Company's estimate of the losses inherent in the loan portfolio and unfunded lending commitments at any point in time. While these estimates are based on substantive methods for determining allowance requirements, actual outcomes may differ significantly from estimated results, especially when determining allowances for business, construction and business real estate loans, as well as for their related unfunded lending commitments. These loans and commitments are normally larger and more complex, and their collection rates are harder to predict. Personal banking loans, including personal real estate, credit card and consumer loans, are individually smaller and perform in a more homogenous manner, making loss estimates more predictable. Additionally, the allowance for credit losses requires the calculation of expected lifetime credit losses utilizing a forward-looking forecast of macroeconomic conditions, which may differ significantly from actual results. Further discussion of the methodology used in establishing the allowance is provided in the Allowance for Credit Losses on Loans and Liability for Unfunded Lending Commitments section of Item 2 and in Note 1 to the consolidated financial statements.

The level of the allowance for credit losses on available for sale securities reflects the Company’s estimate of the losses inherent in the available for sale debt security portfolio. In order to estimate the allowance for credit losses on available for sale debt securities, the Company performs quarterly reviews of its investment portfolio to identify securities in an unrealized loss position. If the unrealized loss is not expected to be recovered, the Company performs further analyses to determine whether any portion of the unrealized loss indicates that a credit loss exists. Further discussion of the methodology used in establishing the allowance for credit losses on available for sale securities is provided in Note 1 to the consolidated financial statements.

Table of Contents

Selected Financial Data


	Three Months Ended March 31
	2020			2019
Per Share Data
Net income per common share — basic	$	.44		$	.81	*
Net income per common share — diluted	.44			.81		*
Cash dividends on common stock	.270			.248		*
Book value per common share	27.86			24.94		*
Market price	50.35			55.30		*
Selected Ratios
(Based on average balance sheets)
Loans to deposits ⁽¹⁾	72.57		%	70.96		%
Non-interest bearing deposits to total deposits	32.64			31.88
Equity to loans ⁽¹⁾	21.93			21.06
Equity to deposits	15.91			14.95
Equity to total assets	12.35			11.93
Return on total assets	.80			1.58

Return on common equity	6.48			13.64
(Based on end-of-period data)
Non-interest income to revenue ⁽²⁾	38.08			37.34
Efficiency ratio ⁽³⁾	59.17			58.76
Tier I common risk-based capital ratio	13.52			14.39
Tier I risk-based capital ratio	14.24			15.15
Total risk-based capital ratio	15.21			16.00
Tangible common equity to tangible assets ratio ⁽⁴⁾	11.13			11.06
Tier I leverage ratio	11.13			11.67

Three Months Ended March 31
2019 2018
Per Share Data
   Net income per common share — basic $ .85
$ .88 *
   Net income per common share — diluted .85
.88 *
   Cash dividends on common stock .260
.224 *
   Book value per common share 26.18
22.88 *
   Market price 58.06
57.06 *
Selected Ratios
(Based on average balance sheets)
   Loans to deposits ⁽¹⁾
70.96 % 69.09 %
   Non-interest bearing deposits to total deposits 31.88
33.85
   Equity to loans ⁽¹⁾
21.06
19.49
   Equity to deposits 14.95
13.47
   Equity to total assets 11.93
11.02
   Return on total assets 1.58
1.66
   Return on common equity 13.64
15.58
(Based on end-of-period data)
   Non-interest income to revenue ⁽²⁾
37.34
38.29
   Efficiency ratio ⁽³⁾
58.76
58.21
   Tier I common risk-based capital ratio 14.39
13.26
   Tier I risk-based capital ratio 15.15
14.02
   Total risk-based capital ratio 16.00
14.87
   Tangible common equity to tangible assets ratio ⁽⁴⁾
11.06
9.88
   Tier I leverage ratio
11.67
10.83

* Restated for the 5% stock dividend distributed in December ~~2018.~~2019.

(1) Includes loans held for sale.

(2) Revenue includes net interest income and non-interest income.

(3) The efficiency ratio is calculated as non-interest expense (excluding intangibles amortization) as a percent of revenue.

(4) The tangible common equity to tangible assets ratio is a measurement which management believes is a useful indicator of capital adequacy and utilization. It provides a meaningful basis for period to period and company to company comparisons, and also assists regulators, investors and analysts in analyzing the financial position of the Company. Tangible common equity and tangible assets are non-GAAP measures and should not be viewed as substitutes for, or superior to, data prepared in accordance with GAAP.

The following table is a reconciliation of the GAAP financial measures of total equity and total assets to the non-GAAP measures of total tangible common equity and total tangible assets.


	March 31
(Dollars in thousands)	2020			2019
Total equity	$	3,252,464		$	3,043,213
Less non-controlling interest	1,449			5,458
Less preferred stock	144,784			144,784
Less goodwill	138,921			138,921
Less core deposit premium	1,665			2,170
Total tangible common equity (a)	$	2,965,645		$	2,751,880
Total assets	$	26,793,017		$	25,033,471
Less goodwill	138,921			138,921
Less core deposit premium	1,665			2,170
Total tangible assets (b)	$	26,652,431		$	24,892,380
Tangible common equity to tangible assets ratio (a)/(b)	11.13		%	11.06		%

March 31
(Dollars in thousands) 2019 2018
Total equity $ 3,043,213
$ 2,705,728
Less non-controlling interest 5,458
2,606
Less preferred stock 144,784
144,784
Less goodwill 138,921
138,921
Less core deposit premium 2,170
2,788
Total tangible common equity (a) $ 2,751,880
$ 2,416,629
Total assets $ 25,033,471
$ 24,611,242
Less goodwill 138,921
138,921
Less core deposit premium 2,170
2,788
Total tangible assets (b) $ 24,892,380
$ 24,469,533
Tangible common equity to tangible assets ratio (a)/(b) 11.06 % 9.88 %

Table of Contents

Results of Operations

Summary


	Three Months Ended March 31						Increase (Decrease)						Three Months Ended March 31						Increase (Decrease)
(Dollars in thousands)	2019			2018			Amount			% change		(Dollars in thousands)	2020		2019		Amount		% change
Net interest income	$	203,488		$	192,892		$	10,596		5.5	%	Net interest income	$	201,065	$	203,488	$	(2,423)	(1.2)	%
Provision for loan losses	(12,463		)	(10,396		)	2,067			19.9
Provision for credit losses												Provision for credit losses	(57,953)		(12,463)		45,490		N.M.
Non-interest income	121,240			119,690			1,550			1.3		Non-interest income	123,663		121,240		2,423		2.0
Investment securities gains (losses), net	(925		)	5,410			(6,335		)	N.M.
Investment securities losses, net												Investment securities losses, net	(13,301)		(925)		(12,376)		N.M.
Non-interest expense	(191,425		)	(182,277		)	9,148			5.0		Non-interest expense	(193,698)		(191,425)		2,273		1.2
Income taxes	(22,860		)	(23,258		)	(398		)	(1.7	)	Income taxes	(10,173)		(22,860)		(12,687)		(55.5)
Non-controlling interest (expense) income	83			(1,077		)	(1,160		)	N.M.
Non-controlling interest income												Non-controlling interest income	2,254		83		(2,171)		N.M.
Net income attributable to Commerce Bancshares, Inc.	97,138			100,984			(3,846		)	(3.8	)	Net income attributable to Commerce Bancshares, Inc.	51,857		97,138		(45,281)		(46.6)
Preferred stock dividends	(2,250		)	(2,250		)	—			—		Preferred stock dividends	(2,250)		(2,250)		—		—
Net income available to common shareholders	$	94,888		$	98,734		$	(3,846	)	(3.9	)%	Net income available to common shareholders	$	49,607	$	94,888	(45,281)		(47.7)	%

N.M. - Not meaningful.

For the quarter ended March 31, ~~2019,~~2020, net income attributable to Commerce Bancshares, Inc. (net income) amounted to ~~$97.1~~$51.9 million, a decrease of ~~$3.8~~$45.3 million, or ~~3.8%~~46.6%, compared to the first quarter of the previous year. For the current quarter, the annualized return on average assets was ~~1.58%~~.80%, the annualized return on average common equity was ~~13.64%~~6.48%, and the efficiency ratio was ~~58.76%~~59.17%. Diluted earnings per common share was ~~$.85,~~$.44, a decrease of ~~3.4%~~45.7% compared to ~~$.88~~$.81 per share in the first quarter of ~~2018~~2019, and ~~a decrease of 11.5%~~decreased 52.7% compared to ~~$.96~~$.93 per share in the previous quarter.

Compared to the first quarter of last year, net interest income ~~increased $10.6~~decreased $2.4 million this quarter, or ~~5.5%~~1.2%, mainly due to ~~growth~~a decline of ~~$19.4~~$7.4 million in interest ~~income~~expense on loans, coupled with ~~an increase~~a decrease of ~~$2.2~~$2.0 million in interest income on investment securities. These ~~increases~~decreases in net interest income were partly offset by ~~an increase~~a decrease of ~~$11.3~~$4.0 million in deposits and borrowings interest expense. The provision for ~~loan~~credit losses totaled ~~$12.5~~$58.0 million for the current quarter, ~~representing~~reflecting an increase ~~of $2.1 million over~~in the ~~first quarter of 2018. Non-interest income increased $1.6 million, or 1.3%, compared~~provision for unfunded lending commitments due to the ~~first quarter~~adoption of ~~2018, mainly due to growth~~new accounting guidance as well as an increase in ~~trust, cash sweep and~~the provision for credit losses on the Company’s loan ~~fee income, partly offset~~portfolio resulting from deteriorating economic conditions driven by ~~lower net bank card fees. Non-interest expense increased $9.1 million, or 5.0%, over~~ the ~~first quarter of 2018 primarily due to increases in salaries and benefits, data processing and marketing expense, partly offset by lower deposit insurance expense.~~

COVID-19 pandemic. Net investment securities losses totaled ~~$925 thousand~~$13.3 million in the current quarter compared to ~~gains~~losses of ~~$5.4 million~~$925 thousand in the same quarter last year. Current quarter losses ~~were~~ primarily ~~comprised of $1.8 million in~~resulted from unrealized fair value losses of $13.0 million on the Company's private equity investment portfolio, as the economic conditions resulting from the COVID-19 pandemic also negatively impacted investment valuations. Non-interest income increased $2.4 million, or 2.0%, compared to the first quarter of 2019, mainly due to growth in trust, capital market, deposit account and net bank card fees. Non-interest expense increased $2.3 million, or 1.2%, over the first quarter of 2019 primarily due to increases in salaries and benefits and data processing, partly offset by ~~net gains~~lower other non-interest expense.

Table of ~~$694 thousand from sales of investment securities.~~Contents

Net Interest Income

The following table summarizes the changes in net interest income on a fully taxable equivalent basis, by major category of interest earning assets and interest bearing liabilities, identifying changes related to volumes and rates. Changes not solely due to volume or rate changes are allocated to rate.

Analysis of Changes in Net Interest Income


	Three Months Ended March 31, 2020 vs. 2019
	Change due to
(In thousands)	Average Volume		Average Rate		Total
Interest income, fully taxable equivalent basis:
Loans:
Business	$	4,486	$	(7,665)	$	(3,179)
Real estate - construction and land	243		(2,071)		(1,828)
Real estate - business	(121)		(2,923)		(3,044)
Real estate - personal	2,699		(803)		1,896
Consumer	250		454		704
Revolving home equity	(266)		(449)		(715)
Consumer credit card	(1,623)		339		(1,284)
Overdrafts	—		—		—
Total interest on loans	5,668		(13,118)		(7,450)
Loans held for sale	(114)		(23)		(137)
Investment securities:
U.S. government and federal agency securities	(207)		2,632		2,425
Government-sponsored enterprise obligations	(381)		622		241
State and municipal obligations	(482)		(181)		(663)
Mortgage-backed securities	2,233		(4,230)		(1,997)
Asset-backed securities	(2,303)		(130)		(2,433)
Other securities	149		127		276
Total interest on investment securities	(991)		(1,160)		(2,151)
Federal funds sold and short-term securities purchased under
agreements to resell	(31)		—		(31)
Long-term securities purchased under agreements to resell	813		2,891		3,704
Interest earning deposits with banks	1,713		(2,307)		(594)
Total interest income	7,058		(13,717)		(6,659)
Interest expense:
Deposits:
Savings	15		1		16
Interest checking and money market	(1)		(1,308)		(1,309)
Certificates of deposit of less than $100,000	(47)		563		516
Certificates of deposit of $100,000 and over	104		(871)		(767)
Total interest on deposits	71		(1,615)		(1,544)
Federal funds purchased and securities sold under
agreements to repurchase	1,039		(3,778)		(2,739)
Other borrowings	333		(7)		326
Total interest expense	1,443		(5,400)		(3,957)
Net interest income, tax equivalent basis	$	5,615	$	(8,317)	$	(2,702)

Three Months Ended March 31, 2019 vs. 2018
Change due to

(In thousands)

Average
Volume
Average
Rate

Total
Interest income, fully taxable equivalent basis:
Loans:
  Business $ 1,340
$ 7,409
$ 8,749
  Real estate - construction and land (519 ) 2,318
1,799
  Real estate - business 1,305
3,890
5,195
  Real estate - personal 537
1,003
1,540
  Consumer (1,498 ) 2,250
752
  Revolving home equity (228 ) 837
609
  Consumer credit card 698
224
922
  Overdrafts —
—
—
     Total interest on loans 1,635
17,931
19,566
Loans held for sale 10
20
30
Investment securities:
  U.S. government and federal agency securities (38 ) (3,007 ) (3,045 )
  Government-sponsored enterprise obligations (935 ) 256
(679 )
  State and municipal obligations (1,732 ) 432
(1,300 )
  Mortgage-backed securities 2,808
1,422
4,230
  Asset-backed securities 292
2,222
2,514
  Other securities 51
130
181
     Total interest on investment securities 446
1,455
1,901
Federal funds sold and short-term securities purchased under
   agreements to resell (161 ) 14
(147 )
Long-term securities purchased under agreements to resell —
(356 ) (356 )
Interest earning deposits with banks 177
569
746
Total interest income 2,107
19,633
21,740
Interest expense:
Deposits:
  Savings 17
(15 ) 2
  Interest checking and money market 54
3,957
4,011
  Certificates of deposit of less than $100,000 (27 ) 624
597
  Certificates of deposit of $100,000 and over 433
2,730
3,163
     Total interest on deposits 477
7,296
7,773
Federal funds purchased and securities sold under
   agreements to repurchase 593
2,915
3,508
Other borrowings (5 ) (2 ) (7 )
Total interest expense 1,065
10,209
11,274
Net interest income, tax equivalent basis $ 1,042
$ 9,424
$ 10,466

Net interest income in the first quarter of ~~2019~~2020 was ~~$203.5~~$201.1 million, ~~an increase~~a decrease of ~~$10.6~~$2.4 million ~~over~~from the first quarter of ~~2018.~~2019. On a tax equivalent (T/E) basis, net interest income totaled ~~$207.1~~$204.4 million in the first quarter of ~~2019, up $10.5~~2020, down $2.7 million ~~over~~from the same period last year and down ~~$9.2~~$1.8 million from the previous quarter. The ~~increase~~decrease in net interest income compared to the first quarter of ~~2018~~2019 was mainly due to ~~higher~~lower interest income on loans (T/E) and investment securities (T/E) of ~~$19.6~~$7.5 million and $2.2 million, respectively, partly offset by lower expense on interest bearing deposits and borrowings of $4.0 million. Interest rates were impacted by actions taken by the Federal Reserve during the first quarter of 2020 to lower short-term interest rates. The ~~increase~~decrease in interest earned on loans was mainly athe result of ~~higher~~lower yields on ~~all~~most loan products, especially commercial

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loans, many of which have variable rates. Total interest

income on investment securities (T/E) ~~increased $1.9~~decreased $2.2 million ~~over~~from the first quarter of ~~2018~~last year due to ~~increases~~decreases in both the average rate earned and average investment securities balances, partly offset by a ~~decline of $4.0~~$3.0 million increase in inflation income on the Company's U.S. Treasury inflation-protected securities (TIPS). The decrease in expense on interest bearing deposits and borrowings was a result of a decline in the average rate paid. The Company's net yield on earning assets (T/E) was ~~3.52%~~3.33% in the current quarter compared to ~~3.37%~~3.52% in the first quarter of ~~2018.~~2019.

Total interest income (T/E) ~~increased $21.7~~decreased $6.7 million ~~over~~from the first quarter of ~~2018.~~2019. Interest income on loans (T/E) was ~~$168.0~~$160.5 million during the first quarter of ~~2019,~~2020, and ~~increased $19.6~~decreased $7.5 million, or ~~13.2%~~4.4%, ~~over~~from the same quarter last year. The ~~increase~~decrease in income from the same quarter last year was primarily due to ~~an increase~~a decline of 5246 basis points in the average ~~rates~~rate earned, ~~supplemented~~partly offset by growth of ~~$151.4~~$633.4 million, or ~~1.1%~~4.5%, in average loan balances. Most of the ~~increase~~decrease in interest income occurred in the business, business real estate, construction and ~~personal real estate~~ l~~oan~~consumer credit card loan categories. ~~The largest increase to~~Business loan interest income ~~occurred in business loan interest, which grew $8.7~~fell $3.2 million due to a 5957 basis point ~~increase~~decrease in the average rate earned, partly offset by higher average balances of $408.7 million, or 8.0%. Business real estate loan interest declined $3.0 million due to a decrease of 45 basis points in the average rate earned, coupled with ~~higher~~a $10.5 million decline in average ~~balances of $150.3 million, or 3.0%.~~balances. Construction loan interest ~~grew~~decreased $1.8 million due to a ~~104~~decrease of 95 basis ~~point increase~~points in the average rate earned, partly offset by a ~~decrease~~$17.0 million, or 1.9%, increase in average ~~balances of $44.9 million, or 4.7%. Business real estate~~balances. Consumer credit card loan interest ~~increased $5.2~~declined $1.3 million due to ~~an increase~~a decline of ~~55 basis points in the average rate earned and an increase in average balances of $130.4~~$53.6 million, or ~~4.8%. Personal real estate loan interest increased $1.5 million due to an increase of $57.3 million, or 2.8%~~6.9%, in average balances, ~~and~~partly offset by an increase of 20eight basis points in the average rate earned. ~~Interest on consumer loans increased $752 thousand over the same period last year as the average rate increased 48 basis points, but was~~These decreases to interest income (T/E) were partly offset by ~~a decline~~an increase of ~~$143.0~~$1.9 million in interest income on personal real estate loans, mostly due to growth of $271.4 million, or 12.8%, in average balances, ~~(mainly auto loans). In addition, interest on consumer credit card loans grew $922 thousand over the same quarter last year, as average balances increased $23.5 million and~~while the average ~~rate~~rates earned ~~increased 12~~on these loans declined 17 basis points.

Interest income on investment securities (T/E) was ~~$57.5~~$55.3 million during the first quarter of ~~2019,~~2020, which was ~~an increase~~a decrease of ~~$1.9~~$2.2 million ~~over~~from the same quarter last year. The ~~largest increase~~decrease in interest income occurred mainly in ~~mortgage-backed~~asset-backed securities, which ~~grew $4.2~~fell $2.4 million and resulted from ~~an increase~~a decrease of ~~$434.5~~$343.1 million ~~in average balances and a 14 basis point increase~~ in the average ~~rate earned.~~balance. Interest income on ~~asset-backed~~mortgage-backed securities ~~increased $2.5~~decreased $2.0 million, partly due to ~~growth~~a $2.2 million decrease to premium amortization for prepayment speed changes, coupled with a decline in the average rate earned of 5939 basis ~~points and~~points. These decreases to interest income on mortgage-backed securities were partly offset by higher average balances of ~~$56.1~~$325.4 million. ~~Adjustments to premium amortization expense,~~Interest income on state & municipal obligations declined $663 thousand due to ~~slowing prepayment speeds on various mortgage-backed and asset-backed securities, increased interest income $72 thousand~~lower average balances of $60.8 million, coupled with an eight basis point decrease in the ~~current quarter, compared to $1.5 million in the same quarter last year.~~average rate earned. These ~~increases~~decreases were partly offset by ~~lower~~higher interest income on U.S. government & federal agency obligations, which ~~declined $3.0~~grew $2.4 million mainly due to ~~lower~~higher TIPS interest income. Interest income related to TIPS, which is tied to the Consumer Price Index, ~~decreased $4.0~~increased $3.0 million inover the ~~first~~same quarter of 2019 from interest income of $2.0 million in the prior quarter. Interest income on state & municipal obligations declined $1.3 million due to lower average balances of $229.9 million, partly offset by an increase in the average rate earned of 13 basis points. Interest income on government-sponsored enterprise obligations declined $679 thousand mainly due to a decline of $206.2 million in average balances, partly offset by growth of 51 basis points in the average rate earned.last year. The average balance of the total investment portfolio (excluding unrealized fair value adjustments on available for sale debt securities) was $8.5 billion in the first quarter of 2020, compared to $8.8 billion in the first quarter of ~~2019, compared to $8.7 billion in the first quarter of 2018.~~2019.

Interest income on long-term securities purchased under agreements to resell ~~decreased $356 thousand from~~increased $3.7 million over the ~~first~~same quarter ~~of 2018,~~last year, due to ~~a decline~~an increase of 135 basis points in the average rate earned, coupled with an increase of ~~20 basis points. Interest~~$150.0 million in average balances invested. These assets were structured with floor spreads to protect against falling rates. Additionally, interest income on balances at the Federal Reserve ~~increased $746~~decreased $594 thousand due to a 73156 basis point ~~increase~~decrease in the average rate earned, ~~and~~partly offset by a ~~$42.7~~$284.8 million increase in the average balance invested.

The average tax equivalent yield on total interest earning assets was 3.66% in the first quarter of 2020, down from 3.93% in the first quarter of ~~2019, up from 3.59% in the first quarter of 2018.~~2019.

Total interest expense ~~increased $11.3~~decreased $4.0 million compared to the first quarter of ~~2018~~2019 due to a ~~$7.8~~$1.5 million ~~increase~~decrease in interest expense on interest bearing deposits and a ~~$3.5~~$2.4 million ~~increase~~decrease in interest expense on borrowings. The ~~increase~~decrease in deposit interest expense resulted mainly from a ~~23 basis point increase~~decline of $1.3 million in ~~the overall average rate paid on deposits. Interest~~interest expense on interest checking and money market accounts, ~~increased $4.0 million mainly~~ due ~~an increase of 15~~to a five basis ~~points~~point decrease in the average rate paid. ~~In addition, interest expense~~The overall average rate paid on ~~C.D.'s~~deposits declined six basis points in the first quarter of ~~$100,000 and over rose $3.2 million due~~2020, compared to ~~a 90 basis point increase~~the same quarter in ~~average rates paid coupled with higher average balances.~~the prior year. Interest expense on borrowings ~~increased~~decreased due to ~~higher~~lower rates paid, onpartly offset by higher average balances of federal funds purchased and customer repurchase agreements. The overall average rate incurred on all interest bearing liabilities was ~~.65%~~.52% and ~~.36%~~.65% in the first quarters of ~~2019~~2020 and ~~2018,~~2019, respectively.

Summaries of average assets and liabilities and the corresponding average rates earned/paid appear on the last page of this discussion.

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Non-Interest Income


	Three Months Ended March 31								Increase (Decrease)
(Dollars in thousands)	2020			2019			Amount		% change
Bank card transaction fees	$	40,200		$	39,644		$	556	1.4	%
Trust fees	39,965			37,256			2,709		7.3
Deposit account charges and other fees	23,677			23,018			659		2.9
Capital market fees	3,790			1,879			1,911		101.7
Consumer brokerage services	4,077			3,747			330		8.8
Loan fees and sales	3,235			3,309			(74)		(2.2)
Other	8,719			12,387			(3,668)		(29.6)
Total non-interest income	$	123,663		$	121,240		$	2,423	2.0	%
Non-interest income as a % of total revenue*	38.1		%	37.3		%

Three Months Ended March 31 Increase (Decrease)
(Dollars in thousands) 2019 2018 Amount % change
Bank card transaction fees $ 39,644
$ 41,453
$ (1,809 ) (4.4 )%
Trust fees 37,256
36,062
1,194
3.3
Deposit account charges and other fees 23,018
22,982
36
.2
Capital market fees 1,879
2,291
(412 ) (18.0 )
Consumer brokerage services 3,747
3,768
(21 ) (.6 )
Loan fees and sales 3,309
2,862
447
15.6
Other 12,387
10,272
2,115
20.6
Total non-interest income $ 121,240
$ 119,690
$ 1,550
1.3 %
Non-interest income as a % of total revenue* 37.3 % 38.3 %

* Total revenueincludes net interest income and non-interest income.

The table below is a summary of net bank card transaction fees for the three month periods ended March 31, 2020 and 2019.


	Three Months Ended March 31
(Dollars in thousands)	2020		2019		% change
Net debit card fees	$	9,322	$	9,131	2.1	%
Net credit card fees	3,487		3,157		10.5
Net merchant fees	4,388		4,507		(2.6)
Net corporate card fees	23,003		22,849		.7
Total bank card transaction fees	$	40,200	$	39,644	1.4	%

For the first quarter of ~~2019,~~2020, total non-interest income amounted to ~~$121.2~~$123.7 million compared with ~~$119.7~~$121.2 million in the same quarter last year, which was an increase of ~~$1.6~~$2.4 million, or ~~1.3%~~2.0%. The increase was mainly due to growth in trust ~~cash sweep~~fees, capital market fees, deposit account fees and ~~loan fee income, partly offset by lower~~ net bank card fees.

Bank card transaction fees for the current quarter ~~decreased $1.8 million,~~increased $556 thousand, or ~~4.4%~~1.4%, ~~from~~over the same period last ~~year. Net~~year, mainly due to growth in net credit card fees of $330 thousand, net debit card fees of $191 thousand and net corporate card fees ~~declined $1.3 million, or 5.5%, from~~of $154 thousand, partly offset by a decline in net merchant fees of $119 thousand. The growth in net credit card and corporate card fees over the same quarter last year was mainly due to lower rewards expense. The growth in net debit card fees was mainly due to higher ~~rewards and~~interchange income, while net merchant fees declined due to higher network expense. Net debit card fees declined $260 thousand, or 2.8%, due to lower interchange income. Overall net merchant income declined $287 thousand due to lower interchange fees and higher network expense, while net credit card fees increased slightly on higher interchange revenue. Total net bank card fees this quarter were comprised of fees on corporate card ($22.8 million), debit card ($9.1 million), merchant ($4.5 million) and credit card ($3.2 million) transactions. The table below is a summary of bank card transaction fees for the three month periods ended March 31, 2019 and 2018.

Three Months Ended March 31 Increase (Decrease)
(Dollars in thousands) 2019 2018 Amount % change
Net debit card fees $ 9,131
$ 9,391
$ (260 ) (2.8 )%
Net credit card fees 3,157
3,101
56
1.8
Net merchant fees 4,507
4,793
(286 ) (6.0 )
Net corporate card fees 22,849
24,168
(1,319 ) (5.5 )
Total bank card transaction fees $ 39,644
$ 41,453
$ (1,809 ) (4.4 )%

Trust fees for the quarter increased ~~$1.2~~$2.7 million, or ~~3.3%~~7.3%, over the same quarter last year, resulting mainly from continued growth in private client trust fees, which were up ~~$1.3 million, or 4.7%~~9.9%. Compared to the same period last year, deposit account fees increased ~~slightly~~$659 thousand due to growth in corporate cash management fees ~~offset by lower overdraft~~ and ~~return item~~deposit account fees. Capital market fees ~~declined $412 thousand on lower trading securities income,~~increased $1.9 million, or 101.7%, while ~~loan~~consumer brokerage service fees ~~and sales~~ increased ~~$447~~$330 thousand, or ~~15.6%, mainly due to higher mortgage banking revenue.~~8.8%. Other non-interest income ~~increased $2.1~~declined $3.7 million ~~compared to the same quarter last year,~~ mainly due to ~~higher cash sweep fees, which increased $1.3 million, or 59.0%, to $3.4 million. In addition,~~ fair value adjustments on the Company's deferred compensation plan assets, which are held in a trust and recorded as both an asset and a liability, ~~increased $1.4~~and decreased $3.8 million ~~over~~from the same quarter last year, affecting both other income and other expense. ~~These increases were~~This decrease was partly offset by ~~lower interest rate swap and tax credit sales fees.~~higher cash sweep commissions, which grew $329 thousand.

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Investment Securities Gains (Losses), Net


	Three Months Ended March 31
(In thousands)	2020		2019
Net gains on sales of available for sale debt securities	$	—	$	694
Net gains on sales of equity securities	2		—
Fair value adjustments of private equity investments, net	(13,008)		(1,842)


Fair value adjustments on equity securities, net	(295)		223

Total investment securities losses, net	$	(13,301)	$	(925)

Three Months Ended March 31
(In thousands) 2019 2018
Net gains (losses) on sales of available for sale debt securities $ 694
$ 212
Fair value adjustments of private equity investments, net (1,842 ) 4,305
Fair value adjustments on equity securities, net 223
947
Other —
(54 )
Total investment securities gains (losses), net $ (925 ) $ 5,410

Net ~~gains and~~ losses on investment securities, which were recognized in earnings during the three months ended March 31, ~~2019~~2020 and ~~2018~~2019, are shown in the table above. Net securities losses of ~~$925 thousand~~$13.3 million were reported in the first quarter of ~~2019,~~2020, compared to net ~~gains~~losses of ~~$5.4 million~~$925 thousand in the same period last year. The net losses in the first quarter of ~~2019~~2020 were ~~mainly~~ comprised of $295 thousand of net losses in fair value on equity investments and $13.0 million of net losses in fair value on the Company’s private equity investments, as the economic conditions resulting from the COVID-19 pandemic also negatively impacted investment valuations. The net losses on investment securities for the same quarter last year mainly resulted from $1.8 million of net losses in fair value on the Company’s private equity investments, partly offset by net gains of ~~$692~~$694 thousand on sales of available for sale debt securities. The net gains on investment securities for the same quarter last year resulted from $4.3 million of net gains in fair value on the Company’s holdings of private equity investments and net gains in fair value of $947 thousand on equity securities. The portion of private equity activity attributable to minority interests is reported as non-controlling interest in the consolidated statements of income and resulted in income of $2.5 million during the first three months of 2020 and $306 thousand during the first three months of ~~2019 and expense of $861 thousand during the first three months of 2018.~~2019.

Included in gains and losses are credit-related impairment losses on certain non-agency guaranteed mortgage-backed securities which have been identified as other-than-temporarily impaired. There were no impairment losses on these securities in the first three months of 2019, compared to an impairment of $68 thousand in the same period last year.

Non-Interest Expense


	Three Months Ended March 31						Increase (Decrease)
(Dollars in thousands)	2020		2019		Amount		% change
Salaries and employee benefits	$	128,937	$	122,128	$	6,809	5.6	%
Net occupancy	11,748		11,501		247		2.1
Equipment	4,821		4,471		350		7.8
Supplies and communication	4,658		5,162		(504)		(9.8)
Data processing and software	23,555		22,260		1,295		5.8
Marketing	5,979		5,900		79		1.3
Other	14,000		20,003		(6,003)		(30.0)
Total non-interest expense	$	193,698	$	191,425	$	2,273	1.2	%

Three Months Ended March 31 Increase (Decrease)
(Dollars in thousands) 2019 2018 Amount % change
Salaries and employee benefits $ 122,128
$ 115,894
$ 6,234
5.4 %
Net occupancy 11,501
11,584
(83 ) (.7 )
Equipment 4,471
4,431
40
.9
Supplies and communication 5,162
5,313
(151 ) (2.8 )
Data processing and software 22,260
20,690
1,570
7.6
Marketing 5,900
4,805
1,095
22.8
Deposit insurance 1,710
3,457
(1,747 ) (50.5 )
Community service 803
729
74
10.2
Other 17,490
15,374
2,116
13.8
Total non-interest expense $ 191,425
$ 182,277
$ 9,148
5.0 %

Non-interest expense for the first quarter of ~~2019~~2020 amounted to ~~$191.4~~$193.7 million, an increase of ~~$9.1~~$2.3 million, or ~~5.0%~~1.2%, compared ~~with $182.3~~to expense of $191.4 million in the first quarter of last year. The increase in expense over the same period last year was primarily due to higher costs for salaries and employee benefits and data processing and software, partly offset by lower supplies and communication expense ~~but also included several non-recurring items totaling $3.2 million, mainly recorded in~~and other non-interest expense. ~~Excluding these non-recurring items, non-interest expense reflected a core growth rate of 3.2% this quarter over the first quarter of 2018.~~

Salaries expense increased ~~$5.0~~$5.4 million, or ~~5.3%~~5.4%, ~~mainly due to higher~~driven by growth in full-time salary ~~costs.~~costs and incentive compensation. Employee benefits expense totaled ~~$22.1~~$23.5 million, reflecting growth of ~~$1.2~~$1.4 million, or ~~5.8%~~6.2%, mainly as a result of higher ~~medical costs.~~retirement expense and payroll taxes. Full-time equivalent employees totaled 4,854 at March 31, 2020, compared to 4,841 at March 31, ~~2019 compared to 4,799 at March 31, 2018.~~2019. Supplies and communication expense declined ~~$151~~$504 thousand, or ~~2.8%~~9.8%, mainly due to lower debit and credit card reissuance fees and data network ~~expense, while data~~expense. Data processing and software expense increased ~~$1.6~~$1.3 million, or ~~7.6%~~5.8%, due to higher costs for service providers. Other non-interest expense decreased $6.0 million mostly due to lower operating losses, fees paid to outside service providers and ~~software expense. Marketing costs increased~~travel and entertainment expense, in addition to the decline in the Company's deferred compensation liability, as previously mentioned. These decreases to expense were partly offset by a $1.1 million ~~or 22.8%, mainly due to increased marketing efforts for consumer deposit customers and healthcare banking initiatives. Deposit insurance expense declined $1.7 million, or 50.5%, from~~impairment on the Company's mortgage servicing rights during the first quarter of last year due to reduced FDIC insurance rates. Additionally, other non-interest expense increased $2.1 million, or 13.8%, compared to the previous year mainly due to the previously mentioned fair value equity adjustments2020.

Table of $1.4 million on the deferred compensation plan assets and other non-recurring items. Higher costs were also recorded in professional fees, while loan collection and repossessed property costs were lower.Contents

Provision and Allowance for ~~Loan~~Credit Losses on Loans and Liability for Unfunded Lending Commitments


	Three Months Ended
	Mar. 31, 2020		Dec. 31, 2019		Mar. 31, 2019
ALLOWANCE FOR CREDIT LOSSES ON LOANS
Balance at end of prior period	$	160,682	$	160,682	$	159,932
Adoption of ASU 2016-13	(21,039)		—		—
Balance at beginning of period	$	139,643	$	160,682	$	159,932
Provision for credit losses on loans	42,868		15,206		12,463
Net loan charge-offs (recoveries):
Commercial:
Business	(373)		3,036		447
Real estate-construction and land	—		—		(16)
Real estate-business	(21)		35		(37)
Commercial net loan charge-offs (recoveries)	(394)		3,071		394
Personal Banking:
Real estate-personal	(4)		6		101
Consumer	1,711		2,838		1,924
Revolving home equity	(38)		(45)		19
Consumer credit card	9,157		8,829		8,958
Overdrafts	426		507		317
Personal banking net loan charge-offs	11,252		12,135		11,319
Total net loan charge-offs	10,858		15,206		11,713
Balance at end of period	$	171,653	$	160,682	$	160,682
LIABILITY FOR UNFUNDED LENDING COMMITMENTS
Balance at end of prior period	$	1,075	$	1,075	$	1,075
Adoption of ASU 2016-13	16,090		—		—
Balance at beginning of period	17,165		1,075		1,075
Provision for credit losses on unfunded lending commitments	15,085		—		—
Balance at end of period	32,250		1,075		1,075
ALLOWANCE FOR CREDIT LOSSES ON LOANS AND LIABILITY FOR UNFUNDED LENDING COMMITMENTS	$	203,903	$	161,757	$	161,757

Three Months Ended
(In thousands) Mar. 31, 2019 Dec. 31, 2018 Mar. 31, 2018
Provision for loan losses $ 12,463
$ 12,256
$ 10,396
Net loan charge-offs (recoveries):
Commercial:
  Business 447
1,748
(14 )
  Real estate-construction and land (16 ) (183 ) (36 )
  Real estate-business (37 ) (91 ) (205 )
Commercial net loan charge-offs (recoveries) 394
1,474
(255 )
Personal Banking:
  Real estate-personal 101
(144 ) 57
  Consumer 1,924
2,805
2,528
  Revolving home equity 19
—
56
  Consumer credit card 8,958
7,421
7,566
  Overdrafts 317
500
444
Personal banking net loan charge-offs 11,319
10,582
10,651
Total net loan charge-offs $ 11,713
$ 12,056
$ 10,396


	Three Months Ended
	Mar. 31, 2020		Dec. 31, 2019		Mar. 31, 2019
Annualized net loan charge-offs (recoveries)*:
Commercial:
Business	(.03)	%	.22	%	.04	%
Real estate-construction and land	—		—		(.01)
Real estate-business	—		—		(.01)
Commercial net loan charge-offs (recoveries)	(.02)		.13		.02
Personal Banking:
Real estate-personal	—		—		.02
Consumer	.35		.57		.40
Revolving home equity	(.04)		(.05)		.02
Consumer credit card	5.06		4.68		4.65
Overdrafts	42.37		10.98		30.57
Personal banking net loan charge-offs	.83		.90		.88
Total annualized net loan charge-offs	.30	%	.42	%	.34	%

Three Months Ended
Mar. 31, 2019 Dec. 31, 2018 Mar. 31, 2018
Annualized net loan charge-offs (recoveries)*:
Commercial:
  Business .04 % .14 % — %
  Real estate-construction and land (.01 ) (.08 ) (.02 )
  Real estate-business (.01 ) (.01 ) (.03 )
Commercial net loan charge-offs (recoveries) .02
.07
(.01 )
Personal Banking:
  Real estate-personal .02
(.03 ) .01
  Consumer .40
.57
.49
  Revolving home equity .02
—
.06
  Consumer credit card 4.65
3.73
4.05
  Overdrafts 30.57
37.59
38.91
Personal banking net loan charge-offs .88
.80
.82
Total annualized net loan charge-offs .34 % .34 % .30 %

* as a percentage of average loans (excluding loans held for sale)

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The Company has an established process to determine the amount of the allowance for ~~loan~~credit losses on loans and the liability for unfunded lending commitments, which assesses the risks and losses inherent in its ~~portfolio.~~portfolios. This process provides an allowance ~~consisting~~based on estimates of allowances for pools of loans and unfunded commitments, as well as a ~~specific allowance~~second, smaller component based on certain individually evaluated loans and ~~a general component based on estimates of allowances for pools of loans.~~unfunded lending commitments. The Company's policies and processes for determining the allowance for ~~loan~~credit losses on loans and the liability for unfunded lending commitments are discussed in Note 1 to the consolidated financial statements and in the "Allowance for ~~Loan Losses~~Credit Losses" discussion within Critical Accounting Policies in Item ~~7 of the 2018 Annual Report on Form 10-K.~~2 above.

Net loan charge-offs in the first quarter of ~~2019~~2020 amounted to ~~$11.7~~$10.9 million, compared ~~with $12.1~~to $15.2 million in the prior quarter and ~~$10.4~~$11.7 million in the first quarter of last year. During the first quarter of ~~2019,~~2020, the Company recorded net ~~charge-offs~~recoveries on commercial loans of $394 thousand, compared to net loan charge-offs of ~~$1.5~~$3.1 million in the prior quarter. The ~~decrease in commercial~~higher net loan charge-offs ~~was~~in the prior quarter were primarily driven by a ~~$1.3~~$2.8 million ~~decrease in net charge-offs~~charge-off on ~~business loans this quarter compared to the fourth quarter of 2018. In addition to declines in commercial net loan charge-offs, net~~a single leasing customer loan. Net charge-offs on consumer loans ~~decreased $881 thousand in the first quarter of 2019 compared to~~declined $1.1 million from the prior ~~quarter. These decreases were partially offset by an increase of $1.5 million in~~quarter, while net charge-offs on consumer credit card loans increased $328 thousand. Compared to the same period last year, net loan charge-offs in the first quarter of ~~2019 compared to the prior~~

~~quarter. Also, the Company recorded~~2020 decreased $855 thousand, primarily driven by $820 thousand in lower net ~~loan~~ charge-offs on ~~personal real estate loans of $101 thousand, compared to net recoveries of $144 thousand in the prior quarter.~~business loans.

For the three months ended March 31, ~~2019,~~2020, annualized net charge-offs on average consumer credit card loans totaled ~~4.65%~~5.06%, compared to ~~3.73%~~4.68% in the previous quarter and ~~4.05%~~4.65% in the same period last year. Consumer loan annualized net charge-offs in the current quarter amounted to ~~.40%~~.35%, compared to .57% in the prior quarter and ~~.49%~~.40% in the same period last year. ~~Annualized net charge-offs on personal real estate loans also remained low this quarter.~~ In the first quarter of ~~2019,~~2020, total annualized net loan charge-offs were ~~.34%~~.30%, ~~unchanged from~~compared to .42% in the previous quarter, and ~~were .30%~~.34% in the same period last year.

As noted in Note 1, the Company adopted ASU 2016-13, known as CECL, on January 1, 2020. Upon adoption, our allowance for credit losses on loans was reduced $21.0 million and our liability for unfunded lending commitments increased $16.1 million. The decrease in the allowance for credit losses on loans was significantly influenced by the forecasted economic environment used in the estimation process as required by CECL. As of January 1, 2020, the economy was forecasted to be stable in both the short term and the long term, characterized by low unemployment. As such, the allowance related to the commercial loan segment was reduced $29.7 million when compared to the old estimation process governed by the incurred loss model. The allowance for credit losses related to consumer credit cards increased $8.5 million resulting in a net decrease in the total allowance on loans. As the estimation model for credit losses on lending commitments became governed by CECL, the Company increased the related liability for unfunded lending commitments by $16.1 million, mostly related to construction lending as the Company expected to fully fund the commitments under these contracts. As the economic cycle at January 1, 2020 appeared to be in the late stages of the cycle, the Company believed a short reasonable and supportable forecast period was appropriately used in the model. After the reasonable and supportable forecast period is over, estimated credit losses revert to average historical loss rates, which include experiences from the previous recession for commercial and consumer real estate loan segments. See Note 2 for explanations of various model assumptions used to estimate the allowance for credit losses on loans and the liability for unfunded lending commitments at implementation.

In the current quarter, the provision for ~~loan~~credit losses on loans totaled ~~$12.5~~$42.9 million, a ~~$207 thousand~~$27.7 million increase over athe provision of ~~$12.3~~$15.2 million in the prior quarter, and increased ~~$2.1~~$30.4 million compared to the first quarter of ~~2018.~~2019. The provision for ~~loan~~credit losses on loans in the current quarter ~~and the previous quarter exceeded~~was $32.0 million greater than net loan charge-offs, and the provision for credit losses on unfunded lending commitments was $15.1 million. The increase in the provision for credit losses was driven by ~~$750 thousand~~a significant deterioration in the economic forecast used in our CECL model as of March 31, 2020 due to the COVID-19 pandemic.

For the quarter ended March 31, 2020, the allowance for credit losses related to commercial loans increased $21.5 million and ~~$200 thousand, respectively. During~~the allowance for credit losses related to consumer loans increased $10.5 million, compared to the allowance for credit losses on loans on January 1, 2020, the adoption date of CECL. The increase was due to the change in the economic environment during the first quarter of ~~2018,~~2020 which shifted from a stable economy early in the ~~provision~~quarter to a sudden entrance into a sharp recession brought on by an unprecedented pandemic. The economic change resulted in increasing unemployment created by governmental required shut down of all non-essential business and other business disruptions caused by COVID-19. In creating the estimate for ~~loan~~credit loss, management used past events including the last recession as well as projections of the economic environment. This resulted in large increases in the allowance for credit losses ~~totaled $10.4~~related to construction lending and business lending of $8.6 million and ~~equaled~~$9.1 million, respectively. Additionally, the allowance for credit losses on consumer credit card increased $5.9 million compared to January 1, 2020, and the allowance for personal banking excluding consumer credit card increased $4.6 million. The liability for unfunded lending commitments increased $15.1 million, primarily related to commitments associated with the construction portfolio. Given the significant uncertainty of the economic projections of a pandemic induced recession, the estimate heavily relied on historical experience, and short reasonable and supportable forecasted periods were used. As the length and depth of the current recession becomes more certain in the coming months,

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key assumptions utilized in the Company’s CECL model may be modified. See Note 2 for explanations of the various model assumptions utilized in this estimate. Because of the timing of the pandemic, the traditional credit quality indicators, such as net charge-off experience, greater than 90 days delinquent statistics and decreases in the internal risk rating to special mention or substandard ratings, do not reflect the expected impacts of the crisis. Changes in these indicators may be delayed as the Company offers certain assistance programs to impacted customers as allowed by various regulations and as customers are able to participate in various governmental support programs. See Note 2 for further discussion of the credit quality indicators, and refer to Risk Elements of the Loan Portfolio, Loans with Special Risk Characteristics for further information about the assistance programs offered by the Company to its customers.

The allowance for credit losses on loans and the liability for unfunded lending commitments are estimates that require significant judgment including projections of the macro-economic environment. The Company utilizes a third-party macro-economic forecast that continuously changes due to economic conditions and events. These changes in the forecast cause fluctuations in the allowance for credit losses on loans and the liability for unfunded lending commitments. The Company used its best judgment to assess the macro-economic forecast and internal loss data in estimating the allowance for credit losses on loans and the liability for unfunded lending commitments. These estimates are subject to periodic refinement based on changes in the underlying external and internal data.

The overall economic forecast used by the Company at March 31, 2020 projected a sharp recession with a recovery into 2021 as a result of the Coronavirus outbreak. This pandemic is unprecedented and information that could be used in the estimation of the allowance for credit losses on loans and the liability for unfunded lending commitments changes frequently. According to the United States Department of Labor on April 3, 2020, the unemployment rate increased by .9% to 4.4% in March 2020, the “largest over-the-month increase in the rate since 1975.” Through the week ending April 25, 2020, the 4-week moving average of initial unemployment claims was just over 5.0 million, a decrease of approximately 757 thousand from the previous week’s average, but significantly above the 2.6 million 4-week moving average at the end of March. Events such as the timing of governmental required business lock downs or possible additional waves of infection could prolong and deepen the projected recession. Alternatively, events such as additional government stimulus payments or the development of a vaccine to cure the virus could shorten the projected recession and accelerate a recovery.

The table below shows the composition of the allowance by loan ~~charge-offs for~~class at December 31, 2019, January 1, 2020 (at the ~~same period.~~adoption of CECL), and March 31, 2020.


	December 31, 2019						January 1, 2020 (Implementation)					March 31, 2020
(Dollars in thousands)	Allowance for Credit Losses		ACL as a % of Loans		Allowance for Credit Losses			ACL as a % of Loans		Allowance for Credit Losses		ACL as a % of Loans
Commercial:
Business	$	44,268	.80	%	$	37,940		.68	%	$	47,047	.81	%
RE - construction and land	21,589		2.40	%	9,204			1.02	%	17,828		2.04	%
RE - business	25,903		.91	%	14,905			.53	%	18,676		.63	%
	91,760		.99	%	62,049			.67	%	83,551		.87	%
Personal Banking:
RE - personal	3,125		.13	%	4,855			.21	%	5,598		.23	%
Consumer	15,932		.81	%	14,518			.74	%	18,147		.93	%
Revolving home equity	638		.18	%	1,624			.46	%	1,858		.53	%
Consumer credit card	47,997		6.27	%	56,495			7.39	%	62,397		8.83	%
Overdrafts	1,230		19.51	%	102			1.62	%	102		3.25	%
	68,922		1.27	%	77,594			1.43	%	88,102		1.61	%
Total	$	160,682	1.09	%	$	139,643		.95	%	$	171,653	1.14	%

At March 31, ~~2019,~~2020, the allowance for ~~loan~~credit losses on loans amounted to ~~$160.7~~$171.7 million, compared to ~~$159.9~~$160.7 million at December 31, ~~2018,~~2019, and was 1.14% and 1.09% of total loans at March 31, ~~2019 compared to 1.13% of total loans at~~2020 and December 31, ~~2018.~~2019, respectively. The Company considers the allowance for ~~loan~~credit losses and the liability for unfunded commitments adequate to cover losses ~~inherent~~expected in the loan portfolio, including unfunded commitments, at March 31, ~~2019.~~2020.

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Risk Elements of Loan Portfolio

The following table presents non-performing assets and loans which are past due 90 days and still accruing interest. Non-performing assets include non-accruing loans and foreclosed real estate. Loans are placed on non-accrual status when management does not expect to collect payments consistent with acceptable and agreed upon terms of repayment. Loans that are 90 days past due as to principal and/or interest payments are generally placed on non-accrual, unless they are both well-secured and in the process of collection, or they are personal banking loans that are exempt under regulatory rules from being classified as non-accrual.


(Dollars in thousands)							(Dollars in thousands)	March 31, 2020			December 31, 2019

(Dollars in thousands)	March 31, 2019			December 31, 2018

Non-accrual loans	$	12,167		$	12,536		Non-accrual loans	$	10,633		$	10,220
Foreclosed real estate	737			1,413			Foreclosed real estate	422			365
Total non-performing assets	$	12,904		$	13,949		Total non-performing assets	$	11,055		$	10,585
Non-performing assets as a percentage of total loans	.09		%	.10		%	Non-performing assets as a percentage of total loans	.07		%	.07		%
Non-performing assets as a percentage of total assets	.05		%	.05		%	Non-performing assets as a percentage of total assets	.04		%	.04		%

Total loans past due 90 days and still accruing interest	$	16,655		$	16,658		Total loans past due 90 days and still accruing interest	$	16,520		$	19,859

Non-accrual loans ~~which are also classified as impaired,~~ totaled ~~$12.2~~$10.6 million at March 31, ~~2019, a decrease~~2020, an increase of ~~$369~~$413 thousand from the balance at December 31, ~~2018.~~2019. The ~~decrease~~increase occurred mainly in business ~~loans, which decreased $416 thousand but was partly offset by increases in business~~ real estate loans and personal real estate loans ~~of $31~~which increased $502 thousand and ~~$16~~$44 thousand, ~~respectively.~~respectively, partly offset by a decrease in business loans of $133 thousand. At March 31, ~~2019,~~2020, non-accrual loans were comprised mainly of business ~~(70.4%~~(69.2%), personal real estate ~~(15.2%~~(16.4%), and business real estate (14.4%) loans. Foreclosed real estate totaled ~~$737~~$422 thousand at March 31, ~~2019, a decrease~~2020, an increase of ~~$676~~$57 thousand when compared to December 31, ~~2018.~~2019. Total loans past due 90 days or more and still accruing interest were ~~$16.7~~$16.5 million as of March 31, ~~2019, unchanged~~2020, a decrease of $3.3 million from December 31, ~~2018.~~2019. Balances by class for non-accrual loans and loans past due 90 days and still accruing interest are shown in the "Delinquent and non-accrual loans" section in Note 2 to the consolidated financial statements.

In addition to the non-performing and past due loans mentioned above, the Company also has identified loans for which management has concerns about the ability of the borrowers to meet existing repayment terms. They are classified as substandard under the Company's internal rating system. The loans are generally secured by either real estate or other borrower assets, reducing the potential for loss should they become non-performing. Although these loans are generally identified as potential problem loans, they may never become non-performing. Such loans totaled ~~$142.3~~$242.3 million at March 31, ~~2019~~2020 compared with ~~$145.7~~$164.8 million at December 31, ~~2018,~~2019, resulting in a decrease of ~~$3.4~~$77.5 million, or ~~2.3%~~47.0%.


(In thousands)	March 31, 2020		December 31, 2019
Potential problem loans:
Business	$	122,648	$	83,943
Real estate – construction and land	1,054		470
Real estate – business	118,305		80,071
Real estate – personal	261		283

Total potential problem loans	$	242,268	$	164,767

(In thousands)
March 31, 2019 December 31, 2018
Potential problem loans:
  Business $ 92,993
$ 98,009
  Real estate – construction and land 1,063
1,211
  Real estate – business 47,502
44,854
  Real estate – personal 737
1,586
Total potential problem loans $ 142,295
$ 145,660

At March 31, ~~2019,~~2020, the Company had ~~$81.4~~$87.3 million of loans whose terms have been modified or restructured under a troubled debt restructuring. These loans have been extended to borrowers who are experiencing financial difficulty and who have been granted a concession, as defined by accounting guidance, and are further discussed in the "Troubled debt restructurings" section in Note 2 to the consolidated financial statements. This balance includes certain commercial loans totaling ~~$56.5~~$64.4 million which are classified as substandard and included in the table above because of this classification. ~~In April 2019, the Company received full payment of $24.4 million on a substandard commercial loan included in the table above.~~

Loans with Special Risk Characteristics

Management relies primarily on an internal risk rating system, in addition to delinquency status, to assess risk in the loan portfolio, and these statistics are presented in Note 2 to the consolidated financial statements. However, certain types of loans are considered at high risk of loss due to their terms, location, or special conditions. Additional information about the major types of loans in these categories and their risk features are provided below. Information based on loan-to-value (LTV) ratios was generally calculated with valuations at loan origination date. The Company normally obtains an updated appraisal or valuation at the time a loan is renewed or modified, or if the loan becomes significantly delinquent or is in the process of being foreclosed upon.

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Real Estate – Construction and Land Loans

The Company's portfolio of construction and land loans, as shown in the table below, amounted to ~~6.6%~~5.8% of total loans outstanding at March 31, ~~2019.~~2020. The largest component of construction and land loans was commercial construction, which ~~increased $47.7~~decreased $29.0 million during the three months ended March 31, ~~2019.~~2020. At March 31, ~~2019,~~2020, multi-family residential construction loans totaled approximately ~~$183.1~~$205.0 million, or ~~27.4%~~31.7%, of the commercial construction loan portfolio, compared to ~~$146.6~~$213.4 million, or ~~23.5%~~31.8%, at December 31, ~~2018.~~2019.


(Dollars in thousands)	March 31, 2019		% of Total		% of Total Loans		December 31, 2018		% of Total		% of Total Loans		(Dollars in thousands)	March 31, 2020		% of Total		% of Total Loans		December 31, 2019		% of Total		% of Total Loans
Residential land and land development	$	80,520	8.7	%	.6	%	$	81,740	9.4	%	.6	%	Residential land and land development	$	63,373	7.2	%	.4	%	$	65,687	7.3	%	.4	%
Residential construction	133,505		14.4		1.0		123,369		14.2		.9		Residential construction	131,890		15.1		.9		128,575		14.3		.9
Commercial land and land development	44,207		4.8		.3		45,180		5.2		.3		Commercial land and land development	36,510		4.2		.2		34,525		3.8		.2
Commercial construction	667,037		72.1		4.7		619,370		71.2		4.4		Commercial construction	641,629		73.5		4.3		670,590		74.6		4.6
Total real estate - construction and land loans	$	925,269	100.0	%	6.6	%	$	869,659	100.0	%	6.2	%	Total real estate - construction and land loans	$	873,402	100.0	%	5.8	%	$	899,377	100.0	%	6.1	%

Real Estate – Business Loans

Total business real estate loans were ~~$2.9~~$3.0 billion at March 31, ~~2019~~2020 and comprised ~~20.3%~~19.6% of the Company's total loan portfolio. These loans include properties such as manufacturing and warehouse buildings, small office and medical buildings, churches, hotels and motels, shopping centers, and other commercial properties. At March 31, ~~2019, 36.6%~~2020, 35.9% of business real estate loans were for owner-occupied real estate properties, which present lower risk profiles.


(Dollars in thousands)	March 31, 2019		% of Total		% of Total Loans		December 31, 2018		% of Total		% of Total Loans		(Dollars in thousands)	March 31, 2020		% of Total		% of Total Loans		December 31, 2019		% of Total		% of Total Loans
Owner-occupied	$	1,045,191	36.6	%	7.4	%	$	1,038,589	36.1	%	7.3	%	Owner-occupied	$	1,064,137	35.9	%	7.1	%	$	1,048,716	37.0	%	7.1	%
Multi-family	371,404		13.0		2.6		408,151		14.2		2.9		Multi-family	333,624		11.3		2.2		306,577		10.8		2.1
Office	312,387		10.9		2.2		356,733		12.4		2.5		Office	321,827		10.9		2.1		297,278		10.5		2.0
Retail	320,254		11.2		2.3		307,915		10.7		2.2		Retail	376,772		12.7		2.5		383,234		13.5		2.6
Hotels	209,390		7.3		1.5		209,693		7.3		1.5		Hotels	276,446		9.3		1.8		210,557		7.4		1.4
Farm	155,197		5.4		1.1		160,935		5.6		1.1		Farm	176,170		6.0		1.2		177,669		6.3		1.2
Senior living	135,036		4.7		1.0		117,635		4.1		.8		Senior living	167,935		5.7		1.1		164,000		5.8		1.1
Industrial	128,840		4.5		.9		109,391		3.8		.8		Industrial	101,732		3.4		.7		108,285		3.8		.7
Other	181,915		6.4		1.3		166,746		5.8		1.2		Other	141,665		4.8		.9		137,238		4.9		1.0
Total real estate - business loans	$	2,859,614	100.0	%	20.3	%	$	2,875,788	100.0	%	20.3	%	Total real estate - business loans	$	2,960,308	100.0	%	19.6	%	$	2,833,554	100.0	%	19.2	%

Revolving Home Equity Loans

The Company had ~~$364.0~~$349.7 million in revolving home equity loans at March 31, ~~2019~~2020 that were generally collateralized by residential real estate. Most of these loans ~~(91.9%~~(92.6%) are written with terms requiring interest only monthly payments. These loans are offered in three main product lines: LTV up to 80%, 80% to 90%, and 90% to 100%. As of March 31, ~~2019,~~2020, the outstanding principal of loans with an original LTV higher than 80% was ~~$43.4~~$39.4 million, or ~~11.9%~~11.3% of the portfolio, compared to ~~$45.1~~$41.1 million as of December 31, ~~2018.~~2019. Total revolving home equity loan balances over 30 days past due or on non-accrual status were ~~$1.6~~$1.7 million at March 31, ~~2019~~2020 compared to ~~$1.7~~$2.0 million at December 31, ~~2018.~~2019. The weighted average FICO score for the total current portfolio balance is ~~792.~~790. At maturity, the accounts are re-underwritten, and if they qualify under the Company's credit, collateral and capacity policies, the borrower is given the option to renew the line of credit or convert the outstanding balance to an amortizing loan. If criteria are not met, amortization is required, or the borrower may pay off the loan. During the remainder of ~~2019~~2020 through ~~2021,~~2022, approximately ~~7.3%~~14.1% of the Company's current outstanding balances are expected to mature. Of these balances, approximately ~~91%~~95% have a FICO score of 700 or higher. The Company does not expect a significant increase in losses as these loans mature, due to their high FICO scores, low LTVs, and low historical loss levels.

Other Consumer Loans

Within the consumer loan portfolio are several direct and indirect product lines, which include loans for the purchase of automobiles, motorcycles, marine and RVs. Outstanding balances for auto loans were ~~$887.2~~$897.7 million and ~~$910.5~~$908.3 million at March 31, ~~2019~~2020 and December 31, ~~2018,~~2019, respectively. The balances over 30 days past due amounted to ~~$12.9~~$10.6 million at March 31, ~~2019~~2020 compared to ~~$17.8~~$13.2 million at December 31, ~~2018,~~2019, and comprised ~~1.5%~~1.2% and ~~2.0%~~1.5% of the outstanding balances of

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these loans at March 31, ~~2019~~2020 and December 31, ~~2018,~~2019, respectively. For the three months ended March 31, ~~2019, $83.4~~2020, $100.0 million of new auto loans were originated, compared to ~~$100.8~~$83.4 million during the first three months of ~~2018.~~2019. At March 31, ~~2019,~~2020, the automobile loan portfolio had a weighted average FICO score of ~~754.~~755.

Outstanding balances for motorcycle loans were ~~$80.5~~$69.9 million at March 31, ~~2019,~~2020, compared to ~~$89.4~~$71.9 million at December 31, ~~2018.~~2019. The balances over 30 days past due amounted to ~~$1.8~~$1.1 million and ~~$2.1~~$1.3 million at March 31, ~~2019~~2020 and December 31, ~~2018,~~2019, respectively, and comprised ~~2.3%~~1.6% of the outstanding balance of these loans at March 31, ~~2019,~~2020, compared to ~~2.4%~~1.9% at December 31, ~~2018.~~2019. During the first three months of ~~2019,~~2020, new motorcycle loan originations totaled ~~$2.4~~$7.3 million compared to ~~$5.2~~$2.4 million during the first three months of ~~2018.~~2019.

The Company's balance of marine and RV loans totaled ~~$46.1~~$32.6 million at March 31, ~~2019,~~2020, compared to ~~$50.9~~$35.4 million at December 31, ~~2018,~~2019, and the balances over 30 days past due amounted to ~~$2.2~~$1.1 million and ~~$2.5~~$1.5 million at March 31, ~~2019~~2020 and December 31, ~~2018,~~2019, respectively. The net charge-offs on marine and RV loans decreased from ~~$198 thousand in the first three months of 2018 to~~ $152 thousand in the first three months of ~~2019.~~2019 to $4 thousand in the first three months of 2020.

Additionally, the Company offers low promotional rates on selected consumer credit card products. Out of a portfolio at March 31, ~~2019~~2020 of ~~$772.4~~$706.8 million in consumer credit card loans outstanding, approximately ~~$175.2~~$126.4 million, or ~~23%~~17.9%, carried a low promotional rate. Within the next six months, ~~$66.8~~$51.6 million of these loans are scheduled to convert to the ongoing higher contractual

rate. To mitigate some of the risk involved with this credit card product, the Company performs credit checks and detailed analysis of the customer borrowing profile before approving the loan application. Management believes that the risks in the consumer loan portfolio are reasonable and the anticipated loss ratios are within acceptable parameters.

Energy Lending

The Company's energy lending portfolio is comprised of lending to the petroleum and natural gas sectors and totaled ~~$129.0~~$201.1 million, or 1.3% of total loans at March 31, 2020, and $197.4 million at December 31, 2019, an increase of $3.6 million.


(In thousands)	March 31, 2020		December 31, 2019		Unfunded commitments at March 31, 2020
Extraction	$	166,813	$	177,903	$	64,412
Mid-stream shipping and storage	17,888		4,763		41,477
Downstream distribution and refining	8,242		7,168		18,407
Support activities	8,134		7,598		16,673
Total energy lending portfolio	$	201,077	$	197,432	$	140,969

Information about the credit quality of the Company's energy lending portfolio as of March 31, 2020 and December 31, 2019 is provided in the table below.


(Dollars in thousands)	March 31, 2020		% of Energy Lending		December 31, 2019		% of Energy Lending
Pass	$	163,818	81.6	%	$	170,938	86.6	%
Special mention	17,392		8.6	%	6,961		3.5	%
Substandard	16,991		8.4	%	16,600		8.4	%
Non-accrual	2,876		1.4	%	2,933		1.5	%
Total	$	201,077	100.0	%	$	197,432	100.0	%

Energy lending balances classified as substandard and non-accrual represented 8.4% and 1.4% respectively, of total energy lending loan balances at March 31, 2020. No net charge-offs were recorded on energy loans during the three months ended March 31, 2020 and December 31, 2019.

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Pandemic-Sensitive Industry Lending

As a result of the ongoing COVID-19 global pandemic, the United States economy is currently in an unprecedented state of uncertainty. While nearly every industry has been impacted to some degree by business disruptions, the Company identified the following industries and lending exposures within its loan portfolio at March 31, 2020 and December 31, 2019.


(In thousands)	March 31, 2020		% of Loan Portfolio at March 31, 2020		December 31, 2019		Unfunded commitments at March 31, 2020
Multifamily and student housing	$	544,480	3.6	%	$	528,280	$	266,061
Commercial real estate - retail	403,727		2.7	%	405,795		23,983
Automobile dealers	315,294		2.1	%	337,794		95,051
Senior living	296,934		2.0	%	301,441		93,317
Hotels	278,118		1.8	%	256,512		67,976
Beer distributors	225,234		1.5	%	224,362		55,781
Retail stores	217,058		1.4	%	147,223		85,021
Energy	201,077		1.3	%	198,162		140,970
Restaurants	83,972		.6	%	82,398		26,552
Total	$	2,565,894	17.0	%	$	2,481,967	$	854,712

Subsequent to March 31, 2020 and the significant deterioration of the U.S. economy resulting from the COVID-19 pandemic, the Company saw an increase in loan payment deferral requests. A summary of loan balances related to loan payment deferral requests as of April 30, 2020 are shown in the table ~~below.~~below, disaggregated by loan portfolio.


(Dollars in thousands)	Number of Payment Deferral Requests	Loan Balance Outstanding at March 31, 2020		% of Portfolio - based on March 31, 2020 Loan Balance
Commercial:
Over $500 thousand⁽¹⁾	101	$	349,306	3.7	%
Under $500 thousand⁽¹⁾	458	60,337		0.6	%

Total	559	$	409,643	4.3	%

⁽¹⁾ Excludes commercial card payment deferral requests.


(Dollars in thousands)	Number of Payment Deferral Requests	Loan Balance Outstanding at April 30, 2020		% of Portfolio - based on April 30, 2020 Loan Balance
Personal Banking:
Real estate - personal	223	$	56,903	1.0	%
Consumer	5,220	59,956		1.1	%
Consumer credit card	1,545	10,068		0.2	%
Total	6,988	$	126,927	2.3	%

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(In thousands) March 31, 2019 December 31, 2018 Unfunded commitments at March 31, 2019
Extraction $ 111,255
$ 114,152
$ 60,316
Support activities 7,869
8,892
23,542
Downstream distribution and refining

5,964
17,300
33,767
Mid-stream shipping and storage 3,926
3,483
56,578
Total energy lending portfolio 129,014
143,827
174,203
As of April 30, 2020, requests for payment deferral on commercial loans have been concentrated in the following industries:


(Dollars in thousands)	Number of Payment Deferral Requests	Loan Balance Outstanding at March 31, 2020
Hotels	18	$	161,720
Real estate developer/owner	116	59,114
Motor vehicle parts and dealers	5	45,944
Doctors and dental practices	127	20,442
Air transportation	4	18,342
Restaurants and dining	22	10,721
All other	267	93,360
Total	559	$	409,643

Small Business Lending

During April 2020, in response to the COVID-19 crisis, the federal government created the Paycheck Protection Program, sponsored by the Small Business Administration ("SBA"), under the CARES Act. As a participating lender under the program, the Company secured $1.6 billion in lending for 6,759 customers, with a median loan size of $40 thousand. The Company understands that the loans are fully guaranteed by the SBA. The maximum term of the loans is two years, however, the Company believes that the majority of the loan balances are expected to be forgiven by the SBA.

Shared National Credits

The Company participates in credits of large, publicly traded companies which are defined by regulation as shared national credits, or SNCs. Regulations define SNCs as loans exceeding $100 million that are shared by three or more financial institutions. The Company typically participates in these loans when business operations are maintained in the local communities or regional markets and opportunities to provide other banking services are present. The balance of SNC loans totaled ~~$848.5 million~~$1.3 billion at March 31, ~~2019,~~2020, compared to ~~$830.2 million~~$1.1 billion at December 31, ~~2018.~~2019. Additional unfunded commitments at March 31, ~~2019~~2020 totaled ~~$1.3~~$1.4 billion.

Income Taxes

Income tax expense was $10.2 million in the first quarter of 2020, compared to $28.2 million in the fourth quarter of 2019 and $22.9 million in the first quarter of ~~2019, compared to $26.5 million in the fourth quarter of 2018 and $23.3 million in the first quarter of 2018.~~2019. The Company's effective tax rate, including the effect of non-controlling interest, was 16.4% in the first quarter of 2020, compared to 20.9% in the fourth quarter of 2019 and 19.1% in the first quarter of ~~2019, compared to 19.5%~~2019. The decrease in the ~~fourth quarter~~effective tax rate is mostly due to the mix of ~~2018~~taxable and ~~18.7% in~~non-taxable income and expense during the first quarter of ~~2018. The~~2020. In addition, the effective tax rate in the first quarter ~~is typically~~has historically been lower than other quarters due to the recognition of share-based excess tax benefits as a reduction to income tax expense. These benefits result from transactions relating to equity award vesting, most of which occur in the first quarter of each year.

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Financial Condition

Balance Sheet

Total assets of the Company were ~~$25.0~~$26.8 billion at March 31, ~~2019~~2020 and ~~$25.5~~$26.1 billion at December 31, ~~2018.~~2019. Earning assets (excluding the allowance for ~~loan~~credit losses on loans and fair value adjustments on debt securities) amounted to ~~$23.8~~$25.0 billion at March 31, ~~2019~~2020 and ~~$24.3~~$24.6 billion at December 31, ~~2018,~~2019, and consisted of 60% in loans and ~~37%~~34% in investment securities at March 31, ~~2019.~~2020.

During the first quarter of ~~2019,~~2020, average loans totaled ~~$14.1~~$14.7 billion, an increase of ~~$68.9~~$248.3 million over the prior quarter, and grew ~~$150.6~~$627.9 million, or ~~1.1%~~4.46%, over the same ~~period~~quarter last year. Period-end loans ~~however, declined slightly from~~grew $328.4 million over the prior ~~quarter.~~quarter and $939.2 million over March 31, 2019. Compared to the previous quarter, average loan growth was primarily driven by increases in business loans and personal real estate loans of $131.6 million and $107.2 million, respectively. Additionally, business real estate and ~~business~~construction loans grew ~~$106.6~~$33.4 million and ~~$56.3~~$22.7 million this quarter, respectively. This growth was partly offset by ~~declines~~a decline in ~~average construction (decline~~consumer card loans of ~~$46.1 million)~~$21.5 million. Consumer loans saw higher demand for health services financing, but that growth was offset by lower auto loans and ~~auto (decline of $24.3 million) lending activities. Business real estate loans continued to grow this quarter from new lending in a number of our markets.~~other consumer lending. Growth in business loans was the result of increased ~~leasing activities, new~~ commercial and industrial lending, ~~and seasonal agribusiness borrowings. This growth was partly offset by other seasonal~~while personal real estate loan ~~paydowns. The decline in construction~~balances grew due to a higher portion of loans ~~resulted mainly from paydowns on completed projects, partly offset by additional loan draws on existing projects. Auto loans declined $24.3 million due mainly~~originated being retained rather than sold during the first quarter of 2020 compared to ~~paydowns on existing loans exceeding new loan originations during~~ the previous quarter. During the current quarter, the Company sold certain fixed rate personal real estate loans totaling ~~$45.6~~$39.3 million, compared to ~~$49.7~~$61.5 million in the prior quarter.

During the first quarter of ~~2019,~~2020, the fair value of total average available for sale debt securities decreased ~~$6.7~~$103.3 million from the previous quarter to ~~$8.6 billion.~~$8.5 billion, at fair value. The ~~decline~~decrease in investment securities was mainly the result of ~~lower municipal, mortgage-backed,~~declines in asset-backed, U.S. government and federal agency, and government-sponsored enterprise obligation securities. Purchases of securities during the quarter totaled ~~$406.5~~$648.9 million, and ~~were offset by~~ sales, maturities and pay downs ~~of $404.6~~were $636.5 million. At March 31, ~~2019,~~2020, the duration of the investment portfolio was ~~2.9~~2.6 years, and maturities and pay downs of approximately ~~$1.0~~$1.4 billion are expected to occur during the next 12 months.

Total average deposits ~~decreased $211.6~~increased $110.8 million this quarter compared to the previous quarter. The ~~decrease~~increase in ~~average~~ deposits resulted ~~mainly~~ from ~~lower balances of business demand deposits (decline of $457.8 million)~~growth in interest checking and money market ~~accounts (decline of $282.7~~deposits ($159.1 million), demand deposits ($62.2 million), and savings deposits ($28.4 million). These ~~declines~~increases were ~~partly~~partially offset by ~~increases~~a decline in ~~interest checking deposits,~~ certificates of deposit ~~government demand deposits, personal demand deposits, and savings deposits of $205.2 million, $182.3 million, $64.1 million, $55.0 million, and $25.5 million, respectively.~~($139.0 million). Compared to the previous quarter, total average consumer and wealth deposits (including private banking) ~~deposits increased $127.9~~grew $141.0 million and ~~$31.4~~$64.1 million, respectively, while average commercial ~~banking~~ deposits ~~declined $274.1 million.~~decreased $159.4 million this quarter. The average loans to deposits ratio was ~~71.0%~~72.6% in the current quarter and ~~69.9%~~71.7% in the prior quarter. The Company’s average borrowings, which includes customer repurchase agreements, ~~totaled $1.8~~were $2.2 billion in the ~~current~~first quarter ~~an increase~~ of ~~$115.5 million compared to~~2020 and $1.9 billion in the prior quarter.

Liquidity and Capital Resources

Liquidity Management

The Company’s most liquid assets are comprised of available for sale debt securities, federal funds sold, securities purchased under agreements to resell (resale agreements), and balances at the Federal Reserve Bank, as follows:


(In thousands)	March 31, 2019		March 31, 2018		December 31, 2018		(In thousands)	March 31, 2020		March 31, 2019		December 31, 2019
Liquid assets:							Liquid assets:
Available for sale debt securities	$	8,627,890	$	8,432,180	$	8,538,041	Available for sale debt securities	$	8,678,586	$	8,627,890	$	8,571,626
Federal funds sold	250		17,000		3,320		Federal funds sold	400		250		—
Long-term securities purchased under agreements to resell	700,000		700,000		700,000		Long-term securities purchased under agreements to resell	850,000		700,000		850,000
Balances at the Federal Reserve Bank	166,077		134,697		689,876		Balances at the Federal Reserve Bank	474,156		166,077		395,850
Total	$	9,494,217	$	9,283,877	$	9,931,237	Total	$	10,003,142	$	9,494,217	$	9,817,476

Federal funds sold, which are funds lent to the Company's correspondent bank customers with overnight maturities, totaled ~~$250~~$400 thousand as of March 31, ~~2019.~~2020. Long-term resale agreements, maturing through ~~2022,~~2023, totaled ~~$700.0~~$850.0 million at March 31, ~~2019.~~2020. Under these agreements, the Company lends funds to upstream financial institutions and holds marketable securities, safe-kept by a third-party custodian, as collateral. This collateral totaled ~~$731.9~~$895.3 million in fair value at March 31, ~~2019.~~2020. Interest earning balances at the Federal Reserve Bank, which have overnight maturities and are used for general liquidity purposes, totaled ~~$166.1~~$474.2 million at March 31, ~~2019.~~2020. The fair value of the available for sale debt portfolio was ~~$8.6~~$8.7 billion at

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March 31, ~~2019~~2020 and included

an unrealized net gain in fair value of ~~$33.4~~$241.0 million. The total net unrealized gain included net gains of ~~$25.8~~$154.3 million on ~~state~~mortgage-backed and ~~municipal obligations and $10.6~~asset-backed securities, $41.2 million on U.S. government and federal agency obligations, ~~and total net unrealized losses of $1.5~~$35.4 million on state and municipal obligations, and $5.0 million on both government-sponsored enterprise obligations ~~$853 thousand on mortgage-backed~~ and ~~asset-backed securities, and $655 thousand on~~ other debt securities.

Approximately ~~$1.0~~$1.4 billion of the available for sale debt portfolio is expected to mature or pay down during the next 12 months, and these funds offer substantial resources to meet new loan demand or help offset potential reductions in the Company's deposit funding base. The Company pledges portions of its investment securities portfolio to secure public fund deposits, securities sold under agreements to repurchase, trust funds, letters of credit issued by the FHLB, and borrowing capacity at the Federal Reserve Bank. Total investment securities pledged for these purposes were as follows:


(In thousands)	March 31, 2019		March 31, 2018		December 31, 2018		(In thousands)	March 31, 2020		March 31, 2019		December 31, 2019
Investment securities pledged for the purpose of securing:							Investment securities pledged for the purpose of securing:
Federal Reserve Bank borrowings	$	64,702	$	81,419	$	67,675	Federal Reserve Bank borrowings	$	44,660	$	64,702	$	48,304
FHLB borrowings and letters of credit	9,502		12,247		9,974		FHLB borrowings and letters of credit	7,072		9,502		7,637
Securities sold under agreements to repurchase *	1,820,190		1,719,583		2,469,432		Securities sold under agreements to repurchase *	1,662,630		1,820,190		2,083,716
Other deposits and swaps	2,069,215		1,856,778		1,784,020		Other deposits and swaps	2,146,632		2,069,215		2,149,575
Total pledged securities	3,963,609		3,670,027		4,331,101		Total pledged securities	3,860,994		3,963,609		4,289,232
Unpledged and available for pledging	3,405,046		3,332,768		2,872,562		Unpledged and available for pledging	3,459,988		3,405,046		3,029,268
Ineligible for pledging	1,259,235		1,429,385		1,334,378		Ineligible for pledging	1,357,604		1,259,235		1,253,126
Total available for sale debt securities, at fair value	$	8,627,890	$	8,432,180	$	8,538,041	Total available for sale debt securities, at fair value	$	8,678,586	$	8,627,890	$	8,571,626

* Includes securities pledged for collateral swaps, as discussed in Note 12 to the consolidated financial statements.

Liquidity is also available from the Company's large base of core customer deposits, defined as non-interest bearing, interest checking, savings, and money market deposit accounts. At March 31, ~~2019,~~2020, such deposits totaled ~~$18.1~~$19.0 billion and represented ~~90.6%~~91.5% of total deposits. These core deposits are normally less volatile, as they are often with customer relationships tied to other products offered by the Company, promoting long lasting relationships and stable funding sources. Certificates of deposit of $100,000 and over totaled ~~$1.3~~$1.2 billion at March 31, ~~2019.~~2020. These accounts are normally considered more volatile and higher costing and comprised ~~6.4%~~5.6% of total deposits at March 31, ~~2019.~~2020.


(In thousands)	March 31, 2019		March 31, 2018		December 31, 2018		(In thousands)	March 31, 2020		March 31, 2019		December 31, 2019
Core deposit base:							Core deposit base:
Non-interest bearing	$	6,298,724	$	6,953,430	$	6,980,298	Non-interest bearing	$	6,952,236	$	6,298,724	$	6,890,687
Interest checking	2,035,476		1,447,556		2,090,936		Interest checking	2,032,642		2,035,476		2,130,591
Savings and money market	9,763,870		10,380,582		9,594,303		Savings and money market	10,016,637		9,763,870		9,491,125
Total	$	18,098,070	$	18,781,568	$	18,665,537	Total	$	19,001,515	$	18,098,070	$	18,512,403

Other important components of liquidity are the level of borrowings from third party sources and the availability of future credit. The Company's outside borrowings are mainly comprised of federal funds purchased and repurchase agreements, as follows:


(In thousands)	March 31, 2019		March 31, 2018		December 31, 2018		(In thousands)	March 31, 2020		March 31, 2019		December 31, 2019
Borrowings:							Borrowings:
Federal funds purchased	$	262,375	$	104,940	$	13,170	Federal funds purchased	$	18,720	$	262,375	$	20,035
Securities sold under agreements to repurchase	1,460,376		1,027,389		1,943,219		Securities sold under agreements to repurchase	1,409,293		1,460,376		1,830,737
FHLB advances							FHLB advances	750,000		—		—
Other debt	2,022		9,214		8,702		Other debt	6,461		2,022		2,418
Total	$	1,724,773	$	1,141,543	$	1,965,091	Total	$	2,184,474	$	1,724,773	$	1,853,190

Federal funds purchased are unsecured overnight borrowings obtained mainly from upstream correspondent banks with which the Company maintains approved lines of credit. Repurchase agreements are collateralized by securities in the Company's investment portfolio and are comprised of non-insured customer funds totaling ~~$1.5~~$1.4 billion, which generally mature overnight. The Company also borrows on a secured basis through advances from the FHLB, which totaled $750.0 million at March 31, 2020. The current advances have fixed interest rates and are short-term, maturing later in 2020.

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The Company pledges certain assets, including loans and investment securities, to both the Federal Reserve Bank and the FHLB as security to establish lines of credit and borrow from these entities. Based on the amount and type of collateral pledged, the FHLB establishes a collateral value from which the Company may draw advances against the collateral. Also, this collateral is used to enable the FHLB to issue letters of credit in favor of public fund depositors of the Company. The Federal Reserve Bank also establishes a collateral value of assets pledged and permits borrowings from the discount window. The following table reflects the collateral value of assets pledged, borrowings, and letters of credit outstanding, in addition to the estimated future funding capacity available to the Company at March 31, ~~2019.~~2020.


	March 31, 2019									March 31, 2020
(In thousands)	FHLB			Federal Reserve		Total			(In thousands)	FHLB		Federal Reserve		Total
Collateral value pledged	$	2,516,341		$	1,300,517	$	3,816,858		Collateral value pledged	$	2,730,451	$	1,260,274	$	3,990,725
Advances outstanding									Advances outstanding	(750,000)		—		(750,000)
Letters of credit issued	(182,752		)	—		(182,752		)	Letters of credit issued	(156,218)		—		(156,218)
Available for future advances	$	2,333,589		$	1,300,517	$	3,634,106		Available for future advances	$	1,824,233	$	1,260,274	$	3,084,507

In addition to those mentioned above, several other sources of liquidity are available. No commercial paper has been issued or outstanding during the past ten years. The Company has no subordinated debt or hybrid instruments which could affect future borrowing capacity. Because of its lack of significant long-term debt, the Company believes that it could generate additional liquidity through its Capital Markets Group from sources such as jumbo certificates of deposit or privately placed corporate debt. The Company receives strong outside rankings from both Standard & Poor's and Moody's on both the consolidated company level and its subsidiary bank, Commerce Bank, which would support future financing efforts, should the need arise. These ratings are as follows:


		Standard & Poor’s		Moody’s
Commerce Bancshares, Inc.
Issuer rating		A-

		~~Standard & Poor’s~~	~~Moody’s~~
~~Commerce Bancshares, Inc.~~
~~Issuer rating~~	A-
Rating outlook	Stable		Stable
Preferred stock		BBB-		Baa1
Commerce Bank
Issuer rating		A		A2
~~Rating outlook~~		~~Stable~~	~~Stable~~
Baseline credit assessment			a1
Short-term rating		A-1		P-1
Rating outlook		Stable		Stable

The cash flows from the operating, investing and financing activities of the Company resulted in a net decrease in cash, cash equivalents and restricted cash of ~~$602.8~~$8.3 million during the first three months of ~~2019,~~2020, as reported in the consolidated statements of cash flows in this report. Operating activities, consisting mainly of net income adjusted for certain non-cash items, provided cash flow of ~~$142.2~~$79.8 million and has historically been a stable source of funds. Investing activities, which occur mainly in the loan and investment securities portfolios, used cash of ~~$31.3~~$281.6 million. ~~Activity~~Growth in the loan portfolio used cash of $346.9 million, while activity in the investment securities portfolio ~~used~~provided cash of ~~$29.1~~$72.9 million ~~for purchases (net of~~from sales, maturities and pay ~~downs)~~downs (net of purchases). Financing activities ~~used~~provided cash of ~~$713.7~~$193.5 million, largely resulting from ~~a net decrease~~an increase in ~~deposit balances~~short-term borrowings of ~~$402.4~~$754.0 million partially offset by a decrease of ~~$233.6~~$422.8 million in federal funds purchased and securities sold under agreements to repurchase, treasury stock purchases of $53.1 million, decrease of $52.0 million in deposit balances, and dividend payments of ~~$31.1~~$32.5 million on common and preferred stock. ~~Additionally, treasury stock purchases used cash of $39.7 million in~~While the ~~first three months of 2019. Future~~future short-term liquidity needs arising from daily operations ~~are not expected~~might vary more than the prior few years due to ~~vary significantly, and~~the COVID-19 pandemic, the Company believes it will be able to meet these cash flow needs.

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Capital Management

The Company met all capital adequacy requirements and had regulatory capital ratios in excess of the levels established for well-capitalized institutions at March 31, ~~2019~~2020 and December 31, ~~2018,~~2019, as shown in the following table.


(Dollars in thousands)	March 31, 2019			December 31, 2018			Minimum Ratios under Capital Adequacy Guidelines		Minimum Ratios for Well-Capitalized Banks *		(Dollars in thousands)	March 31, 2020			December 31, 2019			Minimum Ratios under Capital Adequacy Guidelines		Minimum Ratios for Well-Capitalized Banks *
Risk-adjusted assets	$	19,082,784		$	19,103,966						Risk-adjusted assets	$	20,174,835		$	19,713,813
Tier I common risk-based capital	2,746,308			2,716,232							Tier I common risk-based capital	2,727,291			2,745,538
Tier I risk-based capital	2,891,092			2,861,016							Tier I risk-based capital	2,872,075			2,890,322
Total risk-based capital	3,052,849			3,022,023							Total risk-based capital	3,069,153			3,052,079
Tier I common risk-based capital ratio	14.39		%	14.22		%	7.00	%	6.50	%	Tier I common risk-based capital ratio	13.52		%	13.93		%	7.00	%	6.50	%
Tier I risk-based capital ratio	15.15		%	14.98		%	8.50	%	8.00	%	Tier I risk-based capital ratio	14.24		%	14.66		%	8.50	%	8.00	%
Total risk-based capital ratio	16.00		%	15.82		%	10.50	%	10.00	%	Total risk-based capital ratio	15.21		%	15.48		%	10.50	%	10.00	%
Tier I leverage ratio	11.67		%	11.52		%	4.00	%	5.00	%	Tier I leverage ratio	11.13		%	11.38		%	4.00	%	5.00	%

*under Prompt Corrective Action requirements

In the first quarter of 2020, the interim final rule of the Federal Reserve Bank and other U.S. banking agencies became effective, providing banks that adopt CECL (ASU 2016-13) during the 2020 calendar year the option to delay recognizing the estimated impact on regulatory capital until after a two year deferral period, followed by a three year transition period. In connection with the adoption of CECL on January 1, 2020, the Company has elected to utilize this option. As a result, the two-year deferral period for the Company extends through December 31, 2021. Beginning on January 1, 2022, the Company will be required to phase in 25% of the previously deferred estimated capital impact of CECL, with an additional 25% to be phased in at the beginning of each subsequent year until fully phased in by the first quarter of 2025.

The Company maintains a treasury stock buyback program under authorizations by its Board of Directors (the Board) and normally purchases stock in the open market. ~~The~~During the three months ended March 31, 2020, the Company purchased ~~647,054~~869,692 shares at an average price of ~~$61.35 during the three months ended March 31, 2019, which were related to both~~$61.11 in open market purchases and through stock-based compensation transactions. At March 31, ~~2019, 1,602,509~~2020, 3,561,266 shares remained available for purchase under the ~~current~~ Board authorization.

The Company's common stock dividend policy reflects its earnings outlook, desired payout ratios, the need to maintain adequate capital and liquidity levels, and alternative investment options. The Company paid a ~~$.26~~$.27 per share cash dividend on its common stock in the first quarter of ~~2019,~~2020, which was ~~a 16.1%~~an 8.9% increase compared to ~~the same period in 2018.~~its 2019 quarterly dividend.

Commitments, Off-Balance Sheet Arrangements and Contingencies

In the normal course of business, various commitments and contingent liabilities arise which are not required to be recorded on the balance sheet. The most significant of these are loan commitments, which at March 31, ~~2019~~2020 totaled ~~$10.9~~$11.9 billion (including approximately ~~$5.1~~$5.0 billion in unused approved credit card lines). In addition, the Company enters into standby and commercial letters of credit. These contracts totaled ~~$325.6~~$398.8 million and ~~$3.9~~$3.7 million, respectively, at March 31, ~~2019.~~2020. As many commitments expire unused or only partially used, these totals do not necessarily reflect future cash requirements. The carrying value of the guarantee obligations associated with the standby letters of credit, which has been recorded as a liability on the consolidated balance sheet, amounted to ~~$2.2~~$2.7 million at March 31, ~~2019.~~2020. In conjunction with its adoption of ASU 2016-13, the Company recorded an increase to the allowance for credit losses on these unfunded lending commitments. The allowance is recorded in the Company’s liability for unfunded lending commitments within other liabilities on its consolidated balance sheet. At March 31, 2020, the liability for unfunded commitments totaled $32.3 million. See further discussion of the liability for unfunded lending commitments in Note 1 and Note 2 to the consolidated financial statements.

The Company regularly purchases various state tax credits arising from third-party property redevelopment. These credits are either resold to third parties at a profit or retained for use by the Company. During the first three months of ~~2019,~~2020, purchases and sales of tax credits amounted to ~~$25.1~~$41.5 million and ~~$18.4~~$34.8 million, respectively. Fees from sales of tax credits were ~~$861 thousand~~$1.1 million for the three months ended March 31, ~~2019,~~2020, compared to ~~$1.2 million~~$861 thousand in the same period last year. At March 31, ~~2019,~~2020, the Company expected to fund outstanding purchase commitments of ~~$157.9~~$120.0 million during the remainder of ~~2019.~~2020.

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Segment Results

The table below is a summary of segment pre-tax income results for the first three months of ~~2019~~2020 and ~~2018.~~2019.


(Dollars in thousands)	Consumer			Commercial			Wealth			Segment Totals			Other/ Elimination			Consolidated Totals			(Dollars in thousands)	Consumer			Commercial			Wealth			Segment Totals			Other/ Elimination		Consolidated Totals
Three Months Ended March 31, 2020																			Three Months Ended March 31, 2020
Net interest income																			Net interest income	$	78,981		$	85,707		$	12,959		$	177,647		$	23,418	$	201,065
Provision for credit losses																			Provision for credit losses	(11,206)			356			(3)			(10,853)			(47,100)		(57,953)
Non-interest income																			Non-interest income	34,085			49,888			47,410			131,383			(7,720)		123,663
Investment securities losses, net																			Investment securities losses, net	—			—			—			—			(13,301)		(13,301)
Non-interest expense																			Non-interest expense	(77,219)			(80,936)			(31,861)			(190,016)			(3,682)		(193,698)
Income before income taxes																			Income before income taxes	$	24,641		$	55,015		$	28,505		$	108,161		$	(48,385)	$	59,776
Three Months Ended March 31, 2019																			Three Months Ended March 31, 2019
Net interest income	$	76,897		$	85,848		$	11,676		$	174,421		$	29,067		$	203,488		Net interest income	$	76,692		$	86,081		$	11,726		$	174,499		$	28,989	$	203,488
Provision for loan losses	(11,049		)	(618		)	33			(11,634		)	(829		)	(12,463		)	Provision for loan losses	(11,049)			(618)			33			(11,634)			(829)		(12,463)
Non-interest income	29,171			47,915			44,332			121,418			(178		)	121,240			Non-interest income	29,171			47,915			43,534			120,620			620		121,240
Investment securities losses, net	—			—			—			—			(925		)	(925		)	Investment securities losses, net	—			—			—			—			(925)		(925)
Non-interest expense	(73,508		)	(76,838		)	(30,892		)	(181,238		)	(10,187		)	(191,425		)	Non-interest expense	(73,429)			(76,918)			(30,555)			(180,902)			(10,523)		(191,425)
Income before income taxes	$	21,511		$	56,307		$	25,149		$	102,967		$	16,948		$	119,915		Income before income taxes	$	21,385		$	56,460		$	24,738		$	102,583		$	17,332	$	119,915
Three Months Ended March 31, 2018
Net interest income	$	71,021		$	82,584		$	11,445		$	165,050		$	27,842		$	192,892
Provision for loan losses	(10,373		)	180			(64		)	(10,257		)	(139		)	(10,396		)
Non-interest income	30,216			49,209			42,103			121,528			(1,838		)	119,690
Investment securities gains, net	—			—			—			—			5,410			5,410
Non-interest expense	(69,919		)	(72,778		)	(31,825		)	(174,522		)	(7,755		)	(182,277		)
Income before income taxes	$	20,945		$	59,195		$	21,659		$	101,799		$	23,520		$	125,319
Increase (decrease) in income before income taxes:																			Increase (decrease) in income before income taxes:
Amount	$	566		$	(2,888	)	$	3,490		$	1,168		$	(6,572	)	$	(5,404	)	Amount	$	3,256		$	(1,445)		$	3,767		$	5,578		$	(65,717)	$	(60,139)
Percent	2.7		%	(4.9		)%	16.1		%	1.1		%	(27.9		)%	(4.3		)%	Percent	15.2		%	(2.6)		%	15.2		%	5.4		%	N.M.		(50.2)		%

Consumer

For the three months ended March 31, ~~2019,~~2020, income before income taxes for the Consumer segment increased ~~$566 thousand,~~$3.3 million, or ~~2.7%~~15.2%, compared to the first three months of ~~2018.~~2019. This increase in income before taxes was mainly due to ~~higher~~growth in net interest income of ~~$5.9~~$2.3 million, or ~~8.3%~~3.0%, and non-interest income of $4.9 million, or 16.8%. ~~The increase was~~These increases were partly offset by ~~a decline in non-interest income of $1.0 million, or 3.5%, and an increase in~~higher non-interest expense of ~~$3.6~~$3.8 million, or ~~5.1%~~5.2%. Net interest income increased due to a ~~$6.6~~$4.7 million increase in net allocated funding credits assigned to the Consumer segment's loan and deposit portfolios, ~~and growth of $1.1~~partly offset by a $1.0 million decrease in loan interest income, ~~partly offset by~~and a ~~$1.8~~$1.4 million increase in deposit interest expense. Non-interest income ~~decreased~~increased mainly due to ~~declines~~growth in ~~deposit~~mortgage banking revenue and net credit card fees (mainly ~~overdraft fees and deposit account service fees), debit card fees, and mortgage banking revenue.~~lower rewards expense). Non-interest expense increased over the same period in the previous year due to higher salaries expense, an impairment on mortgage servicing rights, and ~~higher~~increased allocated ~~servicing and support~~supports costs (mainly ~~marketing and~~ information technology, online banking and retail management fees)~~, partly offset by a decline in deposit insurance expense.~~. The provision for ~~loan~~credit losses totaled ~~$11.0~~$11.2 million, a ~~$676~~$157 thousand increase over the first three months of ~~2018,~~2019, which was mainly due to higher ~~consumer~~ credit card loan net ~~charge-offs, partly offset by lower personal loan net~~ charge-offs.

Commercial

For the three months ended March 31, ~~2019,~~2020, income before income taxes for the Commercial segment decreased ~~$2.9~~$1.4 million, or ~~4.9%~~2.6%, compared to the same period in the previous year. This decrease was mainly due to ~~lower non-interest income,~~ higher non-interest expense and ~~an increase in the provision for loan losses.~~lower net interest income. These decreases to income were partly offset by higher ~~net interest~~non-interest income. Net interest income ~~increased $3.3 million, or 4.0%,~~decreased $374 thousand due to ~~a $16.4 million increase in~~lower loan interest income ~~partly~~of $8.3 million, mostly offset by declines in deposit and borrowings interest expense of $3.3 million and $2.7 million, respectively, coupled with a ~~decline of $5.2~~$1.9 million increase in net allocated funding credits. ~~In addition, deposit interest expense increased $4.9 million and customer repurchase agreement interest expense increased $3.0 million.~~ Non-interest income ~~decreased $1.3~~increased $2.0 million, or ~~2.6%~~4.1%, ~~from~~over the previous year mainly due to ~~lower bank card fee income (mainly corporate card fees) and~~higher capital market fees, partly offset by lower net corporate card fees (driven by higher ~~deposit account fees (mainly corporate cash management fees)~~rewards expense). Non-interest expense increased ~~$4.1~~$4.0 million, or ~~5.6%~~5.2%, mainly due to increases in salaries expense and allocated support costs (mainly information technology and commercial banking ~~support costs,~~support). These increases were partly offset by lower operating losses and a decrease in allocated deposit ~~insurance expense.~~operations servicing costs. The provision for ~~loan~~credit losses ~~increased $798~~decreased $974 thousand ~~over~~from the same period last year, mainly due to ~~higher~~ net ~~charge-offs~~recoveries recorded on ~~commercial card,~~ business, lease and personal real estate loans ~~and lower net recoveries on business real estate loans.~~in the current year.

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Wealth

Wealth segment pre-tax profitability for the three months ended March 31, ~~2019~~2020 increased ~~$3.5~~$3.8 million, or ~~16.1%~~15.2%, over the same period in the previous year. Net interest income increased ~~$231 thousand,~~$1.2 million, or ~~2.0%~~10.5%, mainly due to a ~~$1.8~~$2.3 million increase in net funding credits, partly offset by a $641 thousand decrease in loan interest income ~~partly offset by~~and a ~~$1.0 million~~$376 thousand increase in deposit interest ~~expense and a $544 thousand decrease in net allocated funding credits.~~expense. Non-interest income increased ~~$2.2~~$3.9 million, or ~~5.3%~~8.9%, over the prior year largely due to higher trust fee income (mainly private client trust fees), and brokerage fees ~~and cash sweep commissions.~~(mainly advisory fees). Non-interest expense ~~decreased $933 thousand,~~increased $1.3 million, or ~~2.9%~~4.3%, ~~mainly~~ due to ~~trust losses recorded in the prior year.~~higher salaries expense and allocated support costs for information technology. The provision for ~~loan~~credit losses ~~decreased $97~~increased $36 thousand ~~mainly due to lower personal real estate loan net charge-offs and recoveries on revolving home equity loans.~~over the same period last year.

The Other/Elimination category in the preceding table includes the activity of various support and overhead operating units of the Company, in addition to the investment securities portfolio and other items not allocated to the segments. In accordance with the Company’s transfer pricing procedures, the difference between the total provision and total net charge-offs/recoveries is not allocated to a business segment and is included in this category. The pre-tax profitability of this category was lower than in the same period last year by ~~$6.6~~$65.7 million. This decrease was ~~mainly~~partly due ~~higher~~to lower net interest income of $5.6 million and non-interest ~~expense~~income of ~~$2.4~~$8.3 million, partly offset by higher ~~net interest income of $1.2 million and higher~~ non-interest income of ~~$1.7~~$9.1 million. Unallocated securities losses were ~~$925 thousand~~$13.3 million in the first three months of ~~2019~~2020 compared to ~~gains~~losses of ~~$5.4 million~~$925 thousand in ~~2018.~~2019. Also, the unallocated ~~loan loss~~ provision for credit losses increased ~~$690 thousand, as~~$46.3 million, primarily driven by the an increase in the allowance for credit losses on loans and the liability for unfunded lending commitments, which is not allocated to segments for management reporting purposes. Net charge-offs are allocated to segments when incurred for management reporting purposes. At March 31, 2020, the Company's provision for credit losses on unfunded lending commitments was $15.1 million. Additionally, the provision for credit losses on loans was ~~$750 thousand~~$32.0 million in excess of charge-offs in the first three months of ~~2019,~~2020, while the provision was ~~equal to net~~$829 thousand in excess of charge-offs during the first three months of ~~2018.~~2019.

Impact of Recently Issued Accounting Standards

~~Leases~~ In February 2016, the FASB issued ASU 2016-02, "Leases", in order to increase transparency and comparability by recognizing lease assets and lease liabilities on the balance sheet and disclosing key information about leasing arrangements. The ASU primarily affects lessee accounting, which requires the lessee to recognize a right-of-use (ROU) asset and a liability to make lease payments for those leases classified as operating leases under previous GAAP. The ASU provides guidance as to the definition of a lease, identification of lease components, and sale and leaseback transactions. The FASB issued elections and expedients within the original ASU and additional amendments, clarifying the lease guidance for certain implementation issues. The Company has adopted the package of expedients, the lease component expedient as well as the disclosure expedient. Additionally, for leases with a term of 12 months of less, an election was made not to recognize lease assets and lease liabilities. The Company adopted the new accounting standard as of January 1, 2019, and a lease liability of $28.1 million and a ROU asset of $27.5 million were recognized. The impact of the adoption and required disclosures are discussed in Note 6 to the consolidated financial statements.

~~Premium Amortization~~ The FASB issued ASU 2017-08, "Premium Amortization on Purchased Callable Debt Securities", in March 2017. Under former guidance, many entities amortize the premium on purchased callable debt securities over the contractual life of the instrument. As a result, upon the exercise of a call on a callable debt security held at a premium, the unamortized premium is recorded as a loss in earnings. The amendments in this ASU shorten the amortization period for certain callable debt securities held at a premium to the earliest call date, and more closely align the amortization period to expectations incorporated in market pricing of the instrument. The amendments are effective January 1, 2019 and did not have a significant effect on the Company's consolidated financial statements.

Financial Instruments ASU 2016-13, "Measurement of Credit Losses on Financial Instruments", ~~better~~ known as the current expected credit loss (CECL) model, ~~(CECL),~~ was issued in June ~~2016. CECL~~2016, and has been followed by additional clarifying guidance on specified implementation issues. This new standard is effective for fiscal years beginning after December 15, 2019 and was adopted by the Company on January 1, 2020 using the modified retrospective method.

This new measurement approach requires the calculation of expected ~~life-time~~lifetime credit losses ~~on both~~and is applied to financial assets measured at amortized cost, including loans and held-to-maturity ~~securities.~~securities as well as certain unfunded lending commitments such as loan commitments. The ~~new~~ standard ~~will require significant operational~~also changes ~~especially in data collection and analysis. The ASU is effective~~the impairment model of available for ~~interim and annual periods beginning January 1, 2020.~~sale debt securities.

The ~~Company continues to work with a software partner in implementing~~allowance for loan losses under the ~~new CECL standard. Software development and data collection has continued through the current quarter since the partnership commenced and it~~previously required incurred loss model that is expected that the preliminary CECL model will be ready for detailed review and testing during the second quarter of 2019. The Company expects that testing, control design and model validation will continue throughout the rest of 2019. Further, the Company will continue to evaluate the impact the adoption of ASU 2016-13 will havereported on the Company's consolidated balance sheet is different under the requirements of the CECL model. At adoption, a cumulative-effect adjustment for the change in the allowance for credit losses increased retained earnings by $3.8 million. The cumulative-effect adjustment to retained earnings, net of taxes, was comprised of the impact to the allowance for credit losses on outstanding loans and the impact to the liability for unfunded lending commitments. There is no implementation impact on held-to-maturity debt securities as the Company does not hold any held-to-maturity debt securities.

The new accounting standard does not require the use of a specific loss estimation method for purposes of determining the allowance for credit losses. The Company selected a methodology that uses historical net charge-off rates, adjusted by the impacts of a reasonable and supportable forecast and the impacts of other qualitative factors to determine the expected credit losses. Key assumptions include the application of historical loss rates, prepayment speeds, forecast results of a reasonable and supportable period, the period to revert to historical loss rates, and qualitative factors. The forecast is determined using projections of certain macroeconomic variables, such as, unemployment rate, prime rate, BBB corporate yield, and house price index. The model design and methodology requires management judgment.

The allowance for credit losses on the commercial portfolio decreased due to the relatively short contractual lives of the commercial loan portfolios coupled with an economic forecast predicting stable macroeconomic factors similar to the current environment at adoption. The allowance for credit losses on the personal banking portfolio increased due to the relatively longer contractual lives of certain portfolios, primarily those collateralized with personal real estate. Because the commercial loan portfolio represented 63% of total loans at December 31, 2019, the change in its allowance for credit losses had a more significant impact on the total allowance for credit losses, and resulted in a net reduction in the allowance for credit losses. The Company's allowance for loan losses to total loans ratio declined from 1.09% at December 31, 2019, to .95% at adoption. Offsetting the overall reduction in the allowance for credit losses for outstanding loans was an increase in the liability for unfunded lending commitments. The liability increased as the loss estimation was required to be expanded over the contractual

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commitment period. The adoption also resulted in an immaterial adjustment to retained earnings at January 1, 2020. Further discussion of the accounting impact of the Company's adoption is included in Note 1 to the consolidated financial statements.

Additionally, the Company elected to phase the estimated impact of CECL into regulatory captial in accordance with the interim final rule of the Federal Reserve Bank and other U.S. banking agencies. Further discussion of the impact of this election is discussed in Capital Management within Liquidity and Capital Resources.

Intangible Assets The FASB issued ASU 2017-04, "Simplifying the Test for Goodwill Impairment", in January 2017. Under current guidance, a goodwill impairment loss is measured by comparing the implied fair value of a reporting unit's goodwill with the carrying amount of that goodwill by following procedures that would be required in determining the fair value of assets acquired and liabilities assumed in a business combination. Under the new amendments, the goodwill impairment test compares the fair value of a reporting unit with its carrying amount and an impairment charge is measured as the amount by which the carrying amount exceeds the reporting unit's fair value. The amendments ~~are~~were effective for impairment tests beginning January 1, 2020 and ~~are~~did not ~~expected to~~ have a significant effect on the Company's consolidated financial statements.

Financial Instruments The FASB issued ASU 2018-13, "Changes to the Disclosure Requirements of Fair Value Measurement", in August 2018. The amendments in the ASU eliminate or modify certain disclosure requirements for fair value measurements in Topic 820, Fair Value Measurement. In addition, the amendments in the ASU also require the addition of new disclosure requirements on fair value measurement, including the disclosure of changes in unrealized gains and losses for the period included in AOCI for recurring Level 3 fair value measurements and the range and weighted average of significant unobservable inputs used to develop Level 3 fair value measurements. The guidance iswas effective January 1, 2020 ~~but early adoption is permitted. The Company is still assessing the impact~~and did not have a significant effect on the Company's consolidated financial statements.

Retirement Benefits The FASB issued ASU 2018-14, "Compensation - Retirement Benefits-Defined Benefit Plans-General (Subtopic 715-20)", in August 2018. The amendments in the ASU eliminate disclosures that are no longer considered cost beneficial and clarify specific requirements of disclosures. In addition, the amendments in the ASU also add new disclosures, including the explanation of the reasons for significant gains and losses related to changes in the benefit obligation for the period. The amendments ~~are~~were effective January 1, 2020 and ~~are~~did not ~~expected to~~ have a significant effect on the Company's consolidated financial statements.

Intangible Assets The FASB issued ASU 2018-15, "Customer's Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That Is a Service Contract", in August 2018. Under current guidance, the accounting for implementation costs of a hosting arrangement that is a service contract is not specifically addressed. Under the new amendments, the requirements for capitalizing implementation costs incurred in a hosting arrangement that is a service contract are aligned with the requirements for capitalizing implementation costs incurred to develop or obtain internal-use software or hosting arrangements that include internal-use software license. The guidance iswas effective January 1, 2020 and did not have a significant effect on the Company's consolidated financial statements.

Income Taxes The FASB issued ASU 2019-12, "Simplifying the Accounting for Income Taxes", in December 2019. The amendments in the ASU eliminate certain exceptions under current guidance for investments, intraperiod allocations, and the methodology for calculating interim income tax. In addition, the amendments also add new guidance to simplify accounting for income taxes. The amendments are effective January 1, 2021, but early adoption is permitted. The Company is still assessing the impact on the Company's consolidated financial statements.

Reference Rate Reform The FASB issued ASU 2020-04, "Reference Rate Reform (Topic 848) - Facilitation of the Effects of Reference Rate Reform on Financial Reporting", in March 2020. The new guidance provides optional expedients and exceptions for applying GAAP to contracts, hedging relationships, and other transactions affected by reference rate reform if they reference LIBOR or another reference rate expected to be discontinued because of reference rate reform. The expedients and exceptions provided by the new guidance do not apply to contract modifications made and hedging relationships entered into or evaluated after December 31, 2022, expect for certain hedging relationships existing as of December 31, 2022. The Company has established a LIBOR Transition Program, which is lead by the LIBOR Transition Steering Committee (Committee) whose purpose is to guide the overall transition process for the Company. The Committee is an internal, cross-functional team with representatives from all relevant business lines, support functions and legal counsel. An initial LIBOR impact and risk assessment has been performed, and the Committee is assessing the results of the assessment and developing and prioritizing actions. Additionally, LIBOR fallback language has been included in key loan provisions of new and renewed loans in preparation for transition from LIBOR to the new benchmark rate when such transition occurs.

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AVERAGE BALANCE SHEETS — AVERAGE RATES AND YIELDS

Three Months Ended March 31, ~~2019~~2020 and ~~2018~~2019


	First Quarter 2020										First Quarter 2019
(Dollars in thousands)	Average Balance		Interest Income/Expense		Avg. Rates Earned/Paid		Average Balance		Interest Income/Expense		Avg. Rates Earned/Paid
ASSETS:
Loans:
Business^(A)	$	5,493,657	$	47,865	3.50	%	$	5,084,920	$	51,044	4.07	%
Real estate — construction and land	924,086		10,985		4.78		907,062		12,813		5.73
Real estate — business	2,853,632		29,535		4.16		2,864,177		32,579		4.61
Real estate — personal	2,390,716		22,778		3.83		2,119,365		20,882		4.00
Consumer	1,950,491		23,188		4.78		1,929,202		22,484		4.73
Revolving home equity	350,256		4,013		4.61		370,962		4,728		5.17
Consumer credit card	727,569		22,177		12.26		781,167		23,461		12.18
Overdrafts	4,044		—		—		4,205		—		—
Total loans	14,694,451		160,541		4.39		14,061,060		167,991		4.85
Loans held for sale	12,875		197		6.15		18,350		334		7.38
Investment securities:
U.S. government and federal agency obligations	802,556		4,168		2.09		909,466		1,743		.78
Government-sponsored enterprise obligations	134,296		1,398		4.19		199,480		1,157		2.35
State and municipal obligations^(A)	1,222,595		9,443		3.11		1,283,349		10,106		3.19
Mortgage-backed securities	4,685,782		27,628		2.37		4,360,428		29,625		2.76
Asset-backed securities	1,182,556		7,724		2.63		1,525,623		10,157		2.70
Other debt securities	321,733		2,355		2.94		335,612		2,229		2.69
Trading debt securities^(A)	34,055		213		2.52		25,411		203		3.24
Equity securities^(A)	4,273		497		46.78		4,568		423		37.55
Other securities^(A)	144,096		1,902		5.31		130,057		1,836		5.73
Total investment securities	8,531,942		55,328		2.61		8,773,994		57,479		2.66
Federal funds sold and short-term securities
purchased under agreements to resell	326		2		2.47		4,797		33		2.79
Long-term securities purchased
under agreements to resell	850,000		7,462		3.53		700,000		3,758		2.18
Interest earning deposits with banks	601,420		1,292		.86		316,660		1,886		2.42
Total interest earning assets	24,691,014		224,822		3.66		23,874,861		231,481		3.93
Allowance for credit losses on loans	(139,482)						(159,275)
Unrealized gain (loss) on debt securities	191,275						(48,925)
Cash and due from banks	370,368						367,146
Premises and equipment, net	392,263						375,771
Other assets	605,833						454,344
Total assets	$	26,111,271					$	24,863,922
LIABILITIES AND EQUITY:
Interest bearing deposits:
Savings	$	952,709	263		.11		$	896,378	247		.11
Interest checking and money market	10,777,400		8,046		.30		10,762,550		9,355		.35
Certificates of deposit of less than $100,000	622,840		1,775		1.15		590,200		1,259		.87
Certificates of deposit of $100,000 and over	1,299,443		5,235		1.62		1,267,517		6,002		1.92
Total interest bearing deposits	13,652,392		15,319		.45		13,516,645		16,863		.51
Borrowings:
Federal funds purchased and securities sold
under agreements to repurchase	1,990,051		4,770		.96		1,771,534		7,509		1.72
Other borrowings	161,698		331		.82		1,248		5		1.62
Total borrowings	2,151,749		5,101		.95		1,772,782		7,514		1.72
Total interest bearing liabilities	15,804,141		20,420		.52	%	15,289,427		24,377		.65	%
Non-interest bearing deposits	6,615,108						6,324,738
Other liabilities	466,980						284,018
Equity	3,225,042						2,965,739
Total liabilities and equity	$	26,111,271					$	24,863,922
Net interest margin (T/E)			$	204,402					$	207,104
Net yield on interest earning assets					3.33	%					3.52	%

First Quarter 2019 First Quarter 2018
(Dollars in thousands) Average Balance Interest Income/Expense Avg. Rates Earned/Paid Average Balance Interest Income/Expense Avg. Rates Earned/Paid
ASSETS:
Loans:
Business^(A)
$ 5,084,920
$ 51,044
4.07 % $ 4,934,621
$ 42,295
3.48 %
Real estate — construction and land 907,062
12,813
5.73
951,930
11,014
4.69
Real estate — business 2,864,177
32,579
4.61
2,733,812
27,384
4.06
Real estate — personal 2,119,365
20,882
4.00
2,062,083
19,342
3.80
Consumer 1,929,202
22,484
4.73
2,072,168
21,732
4.25
Revolving home equity 370,962
4,728
5.17
392,727
4,119
4.25
Consumer credit card 781,167
23,461
12.18
757,692
22,539
12.06
Overdrafts 4,205
—
—
4,628
—
—
Total loans 14,061,060
167,991
4.85
13,909,661
148,425
4.33
Loans held for sale 18,350
334
7.38
19,115
304
6.45
Investment securities:
U.S. government and federal agency obligations 909,466
1,743
.78
916,655
4,788
2.12
Government-sponsored enterprise obligations 199,480
1,157
2.35
405,681
1,836
1.84
State and municipal obligations^(A)
1,283,349
10,106
3.19
1,513,243
11,406
3.06
Mortgage-backed securities 4,360,428
29,625
2.76
3,925,904
25,395
2.62
Asset-backed securities 1,525,623
10,157
2.70
1,469,488
7,643
2.11
Other debt securities 335,612
2,229
2.69
341,821
2,232
2.65
Trading debt securities^(A)
25,411
203
3.24
21,966
148
2.73
Equity securities^(A)
4,568
423
37.55
50,507
454
3.64
Other securities^(A)
130,057
1,836
5.73
100,993
1,676
6.73
Total investment securities 8,773,994
57,479
2.66
8,746,258
55,578
2.58
Federal funds sold and short-term securities
purchased under agreements to resell 4,797
33
2.79
44,339
180
1.65
Long-term securities purchased
under agreements to resell 700,000
3,758
2.18
700,000
4,114
2.38
Interest earning deposits with banks 316,660
1,886
2.42
273,977
1,140
1.69
Total interest earning assets 23,874,861
231,481
3.93
23,693,350
209,741
3.59
Allowance for loan losses (159,275 ) (158,779 )
Unrealized loss on debt securities (48,925 ) (43,238 )
Cash and due from banks 367,146
363,520

Premises and equipment, net 375,771
344,952

Other assets 454,344
436,728

Total assets $ 24,863,922
$ 24,636,533

LIABILITIES AND EQUITY:
Interest bearing deposits:
Savings $ 896,378
247
.11
$ 838,900
245
.12
Interest checking and money market 10,762,550
9,355
.35
10,737,829
5,344
.20
Certificates of deposit of less than $100,000 590,200
1,259
.87
625,319
662
.43
Certificates of deposit of $100,000 and over 1,267,517
6,002
1.92
1,134,194
2,839
1.02
Total interest bearing deposits 13,516,645
16,863
.51
13,336,242
9,090
.28
Borrowings:
Federal funds purchased and securities sold
under agreements to repurchase 1,771,534
7,509
1.72
1,560,573
4,001
1.04
Other borrowings 1,248
5
1.62
1,913
12
2.54
Total borrowings 1,772,782
7,514
1.72
1,562,486
4,013
1.04
Total interest bearing liabilities 15,289,427
24,377
.65 % 14,898,728
13,103
.36 %
Non-interest bearing deposits 6,324,738
6,824,700

Other liabilities 284,018
198,398

Equity 2,965,739
2,714,707

Total liabilities and equity $ 24,863,922
$ 24,636,533

Net interest margin (T/E) $ 207,104
$ 196,638

Net yield on interest earning assets 3.52 % 3.37 %

(A) Stated on a tax equivalent basis using a federal income tax rate of 21%.

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Item 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

Interest rate risk management focuses on maintaining consistent growth in net interest income within Board-approved policy limits. The Company primarily uses earnings simulation models to analyze net interest income sensitivity to movement in interest rates. The Company performs monthly simulations ~~which~~that model interest rate movements and risk in accordance with changes to its balance sheet composition. For further discussion of the Company’s market risk, see the Interest Rate Sensitivity section of Management’s Discussion and Analysis of Financial Condition and Results of Operations included in the Company’s ~~2018~~2019 Annual Report on Form 10-K.

The tables below ~~compute~~show the effects of gradual shifts in interest rates over a twelve month period on the Company’s net interest ~~income.~~income versus the Company's net interest income in a flat rate scenario. Simulation A presents ~~two~~three rising rate scenarios and ~~a falling rate~~in each scenario, ~~and net interest income was calculated and compared~~rates are assumed to ~~a base scenario in which all assets, liabilities and rates remained constant~~change evenly over ~~a twelve month period.~~12 months. In ~~Simulation A, interest rates applicable to each earning asset or interest bearing liability were ratably increased or decreased during the year according to each scenario. The balances contained in~~these scenarios, the balance sheet ~~were assumed not~~remains flat with the exception of deposit balances, which may fluctuate based on changes in rates. For instance, the Company may experience deposit disintermediation if the spread between market rates and bank deposit rates widens as rates rise.

The sensitivity of deposit balances to ~~change over the twelve month period, except as presented in the table below, it was assumed that~~ changes in rates ~~would affect~~is particularly difficult to estimate in exceptionally low rate environments. Since the future effects of changes in rates on deposit balances ~~and result in either additional short-term investments or borrowings.~~

cannot be known with certainty, the Company conservatively models alternate scenarios with greater deposit attrition as rates rise. Simulation B ~~provides additional rising rate~~illustrates results from these higher attrition scenarios ~~with higher levels of deposit attrition assumed~~ to provide added perspective on potential effects of higher rates.

The Company utilizes these simulations both for monitoring interest rate risk and for liquidity planning purposes. While the future effects of rising rates on deposit balances cannot be known, the Company maintains a practice of running multiple rate scenarios to better understand interest rate risk and its effect on the Company’s performance. The Company believes that its approach to interest rate risk has appropriately considered its susceptibility to both rising rates and falling rates and has adopted strategies which minimize impacts to overall interest rate risk.


Simulation A	March 31, 2020										December 31, 2019
(Dollars in millions)	$ Change in Net Interest Income		% Change in Net Interest Income		Assumed Deposit (Attrition)/Growth		$ Change in Net Interest Income		% Change in Net Interest Income		Assumed Deposit (Attrition)/Growth
300 basis points rising	$	25.0	3.07	%	$	(466.4)	$	11.6	1.42	%	$	(401.1)
200 basis points rising	$	19.4	2.38	%	$	(325.7)	$	7.8	.95	%	$	(281.9)
100 basis points rising	$	11.6	1.42	%	$	(171.7)	$	1.1	.14	%	$	(146.5)

Simulation A March 31, 2019 December 31, 2018
(Dollars in millions)
$ Change in
Net Interest
Income
% Change in
Net Interest
Income
Assumed Deposit Attrition
$ Change in
Net Interest
Income
% Change in
Net Interest
Income
Assumed Deposit Attrition
200 basis points rising $ 5.5
.66 % $ (247.3 ) $ 5.2
.62 % $ (237.9 )
100 basis points rising 3.7
.44
(128.0 ) 3.8
.45
(120.3 )
100 basis points falling (9.7 ) (1.16 ) 137.5
(10.0 ) (1.18 ) 142.8


Simulation B	March 31, 2020										December 31, 2019
(Dollars in millions)	$ Change in Net Interest Income		% Change in Net Interest Income		Assumed Deposit (Attrition)/Growth		$ Change in Net Interest Income		% Change in Net Interest Income		Assumed Deposit (Attrition)/Growth
300 basis points rising	$	12.8	1.56	%	$	(995.4)	$	(4.3)	(.53)	%	$	(910.1)
200 basis points rising	$	9.4	1.16	%	$	(859.6)	$	(6.0)	(.74)	%	$	(795.2)
100 basis points rising	$	4.1	.51	%	$	(714.4)	$	(10.5)	(1.29)	%	$	(664.8)

Simulation B March 31, 2019 December 31, 2018
(Dollars in millions)
$ Change in
Net Interest
Income
% Change in
Net Interest
Income
Assumed Deposit Attrition
$ Change in
Net Interest
Income
% Change in
Net Interest
Income
Assumed Deposit Attrition
200 basis points rising $ (10.7 ) (1.29 )% $ (725.2 ) $ (15.3 ) (1.81 )% $ (829.2 )
100 basis points rising (10.7 ) (1.28 ) (609.8 ) (14.2 ) (1.68 ) (715.4 )

Under Simulation A, inrising rates push interest income up more quickly than funding costs. This is predominately due to variable rate loans repricing up with market rates while deposit rates only partially reprice higher. Lower market rates since the prior quarter make rising rate scenarios look better as deposit rate-sensitivity decreases. The Company did not model a 100 basis point falling scenario due to the already low interest income grows faster than funding costs as loan and investment balances remain constant but rates increase. Additionally, deposit balances are assumed to be lower, reducing interest expense, but are offset by higher short-term federal fund borrowings which carry higher rates. Overall, net interest income increases under the rising rate ~~scenarios in Simulation A.~~ environment.

In Simulation B, the assumed higher levels of deposit attrition ~~are also offset~~were modeled to be replaced by ~~short-term~~wholesale borrowed ~~federal~~ funds with higher ~~interest rates, which~~costs, although the cost of these wholesale funds are lower than the prior quarter. This simulation is meant to capture the results inof a ~~reduction in net interest income under the rising rate scenarios.~~shrinking balance sheet.

In the falling interest rate scenario shown in Simulation A, it is assumed that deposits would increase .7%, which results in higher earning assets but also increased funding costs. The lower rate scenario results in a decline in interest income on loans and investments and results in an overall decrease in net interest income of $9.7 million from the base scenario. In a falling rate environment, there was no difference in deposit assumptions, and the overall result was the same. Therefore, the falling rate scenario is only shown in Simulation A.

Projecting deposit activity in a period of historically low interest rates is difficult, and the Company cannot predict how deposits will actually react to shifting rates. The comparisons above provide insight into potential effects of changes in rates and deposit levels on net interest income. The Company believes that its approach to interest rate risk has appropriately considered its susceptibility to both rising and falling rates and has adopted strategies which minimize the impact of interest rate risk.

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Item 4. CONTROLS AND PROCEDURES

An evaluation was performed under the supervision and with the participation of the Company's management, including the Company's Chief Executive Officer and Chief Financial Officer, of the effectiveness of the design and operation of the Company's disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended) as of March 31, ~~2019.~~2020. Based upon that evaluation, the Chief Executive Officer and Chief Financial Officer concluded that the Company's disclosure controls and procedures were effective. There were no changes in the Company's internal control over financial reporting that occurred during the last fiscal quarter that have materially affected, or are reasonably likely to materially affect, the Company's internal control over financial reporting.

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PART II: OTHER INFORMATION

Item 1. LEGAL PROCEEDINGS

The information required by this item is set forth in Part I, Item 1 under Note 17, Legal and Regulatory Proceedings.

Item 1A. RISK FACTORS

The section titled "Risk Factors" in Part I, Item 1A of the Company's 2019 Annual Report on Form 10-K includes a discussion of the many risks and uncertainties the Company faces, any one or more of which could have a material adverse effect on its business, results of operations, financial condition (including capital and liquidity), or prospects or the value of or return on an investment. The information presented below provides an update to, and should be read in conjunction with, the risk factors and other information contained in the Company's 2019 Annual Report on Form 10-K. Except as presented below, there have been no material changes to the risk factors described in the Company's 2019 Annual Report on Form 10-K.

Public health threats or outbreaks of communicable diseases has adversely affected, and is expected to continue to adversely effect on the Company's operations and financial results

The Company may face risks related to public health threats or outbreaks of communicable diseases. A widespread healthcare crisis, such as an outbreak of a communicable disease could adversely affect the global economy and the Company’s financial performance. For example, the ongoing global Coronavirus Disease 2019 (COVID-19) pandemic has destabilized the financial markets in which the Company operates, and likely will continue to cause significant disruption in the global economies and financial markets, including the Company's local markets. The Company is dependent upon the willingness and ability of its customers to conduct banking and other financial transactions. In reaction to and as preventative measure to attempt to slow the spread of the pandemic, government authorities have in many states and municipalities implemented mandatory closures, shelter-in-place orders, and social distancing protocols, including orders within many of the geographic areas that the Company operates. Although the Company is considered an essential business, access to its branches and office locations have been restricted, for the safety of its employees and customers. Limiting customers' access to the Company's physical business could prevent some customers from transacting with the Company and lower demand for lending and other services offered by the Company, adversely affecting its cash flows, financial condition, results of operations, profitability and asset quality and could continue to do so for an indefinite period of time. This could have a material adverse effect on the Company’s results of operations, financial condition, and liquidity. In particular, the continued spread of COVID-19 and efforts to contain the virus could:

•continue to impact customer demand of the Company’s lending and related services, leading to lower revenue;

•cause the Company to experience an increase in costs as a result of the Company implementing operational changes to accommodate its newly-remote workforce;

•cause delayed payments from customers and uncollectible accounts, defaults, foreclosures, and declining collateral values, resulting in losses to the Company;

•result in losses on the Company's investment portfolio, due to volatility in the markets and lower trading volume driven by economic uncertainty;

•cause market interest rates to continue to decline, which could adversely affect the Company's net interest income and profitability;

•cause the Company's credit losses to grow substantially;

•impact availability of qualified personnel; and

•cause other unpredictable events.

The situation surrounding COVID-19 remains uncertain and the potential for a material impact on the Company’s results of operations, financial condition, and liquidity increases the longer the virus impacts activity levels in the United States and globally. The ultimate extent of the impact on our business, financial condition, liquidity, results of operations and cash flows will depend on future developments, which are highly uncertain and cannot be predicted. The Company continues to adapt to the changing dynamics of the COVID-19 impacts to the economy, needs of our employees and customers, and authoritative measures mandated by federal, state, and local governments. However, there is no assurance that our business continuity and disaster recovery program can adequately mitigate the risks of such business disruptions and interruptions. New information regarding the severity of the COVID-19 pandemic and ongoing reactions to the pandemic by customers and government authorities will continue to impact access to the Company's business, as well as the economies and markets in which the

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Company operates. The COVID-19 pandemic may cause prolonged global or national recessionary economic conditions or longer lasting effects on economic conditions than currently exist, which could have a material adverse effect on the Company's business, results of operations and financial condition. Beyond the current COVID-19 pandemic, the potential impacts of epidemics, pandemics, or other outbreaks of an illness, disease, or virus could therefore materially and adversely affect the Company's business, revenue, operations, financial condition, liquidity and cash flows.

Item 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS

The following table sets forth information about the Company's purchases of its $5 par value common stock, its only class of common stock registered pursuant to Section 12 of the Securities Exchange Act of 1934, as amended.


Period	Total Number of Shares Purchased	Average Price Paid per Share				Total Number of Shares Purchased as part of Publicly Announced Program	Maximum Number that May Yet Be Purchased Under the Program
January 1 — 31, 2020	111,659		$	67.85	111,659	4,319,299
February 1 — 29, 2020	195,638		$	67.91	195,638	4,123,661
March 1 — 31, 2020	562,395		$	57.40	562,395	3,561,266
Total	869,692		$	61.11	869,692	3,561,266

Period
Total Number of Shares Purchased Average Price Paid per Share Total Number of Shares Purchased as part of Publicly Announced Program Maximum Number that May Yet Be Purchased Under the Program
January 1 — 31, 2019 173,686
$ 60.67
173,686
2,075,877
February 1 — 28, 2019 289,943
$ 61.59
289,943
1,785,934
March 1 — 31, 2019 183,425
$ 61.63
183,425
1,602,509
Total 647,054
$ 61.35
647,054
1,602,509

The Company's stock purchases shown above were made under authorizations by the ~~Board.~~Board of Directors. Under the most recent authorization in ~~October 2015~~November 2019 of 5,000,000 shares, ~~1,602,509~~3,561,266 shares remained available for purchase at March 31, ~~2019.~~2020.

Item 6. EXHIBITS

~~3.1 — Restated Articles of Incorporation for Commerce Bancshares, Inc.~~

31.1 — Certification of CEO pursuant to Section 302 of the Sarbanes-Oxley Act of 2002

31.2 — Certification of CFO pursuant to Section 302 of the Sarbanes-Oxley Act of 2002

32 — Certifications of CEO and CFO pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002

101 — Interactive data files in Inline XBRL pursuant to Rule 405 of Regulation S-T: (i) the Consolidated Balance Sheets, (ii) the Consolidated Statements of Income, (iii) the Consolidated Statements of Comprehensive Income, (iv) the Consolidated Statements of Changes in Equity, (v) the Consolidated Statements of Cash Flows and (vi) the Notes to Consolidated Financial Statements, tagged as blocks of text and in ~~detail~~detail. The instance document does not appear in the interactive data file because its XBRL tags are embedded within the Inline XBRL document.

104 — Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101)

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SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.


COMMERCE BANCSHARES, INC.

By		C~~OMMERCE~~ B~~ANCSHARES,~~ I~~NC.~~/s/ THOMAS J.NOACK

By	~~/s/~~ T~~HOMAS~~ J.N~~OACK~~
	Thomas J. Noack
		Senior Vice President & Secretary

Date: May ~~7, 2019~~

11, 2020



By			/s/ PAUL A. STEINER
			Paul A. Steiner
			Controller
			(Chief Accounting Officer)

Date: May ~~7, 2019~~11, 2020



(In thousands)	Mar. 31, 2019		Dec. 31, 2018
Non-accrual loans	$	12,167	$	12,536
Restructured loans (accruing)	72,005		66,080
Total impaired loans	$	84,172	$	78,616



(in thousands)	Operating Leases^(a)
2019 (excluding the three months ended March 31, 2019)	$	4,279
2020	5,034
2021	4,203
2022	3,725
2023	3,406
After 2023	14,878
Total lease payments	$	35,525
Less: Interest^(b)	7,719
Present value of lease liabilities	$	27,806



(in thousands)
Year Ended December 31	Total
2019	$	5,763
2020	4,817
2021	4,055
2022	3,598
2023	3,273
After	15,161
Total minimum lease payments	$	36,667



(in thousands)	March 31, 2019
Lease payment receivable	$	716,103
Unguaranteed residual assets	49,347
Total net investments in direct financing and sales-type leases	$	765,450
Deferred origination cost	3,071
Total net investment included within business loans	$	768,521



(in thousands)	Direct Financing and Sale-Type Leases		Operating Leases		Total
2019 (excluding the three months ended March 31, 2019)	$	164,086	$	5,555	$	169,641
2020	182,611		7,051		189,662
2021	139,036		6,994		146,030
2022	101,070		13,329		114,399
2023	70,967		5,127		76,094
After 2023	121,057		13,467		134,524
Total lease receipts	778,827		$	51,523	$	830,350
Less: Net present value adjustment	62,724
Present value of lease receipts	$	716,103



	First Quarter 2019							First Quarter 2018
(Dollars in thousands)	Average Balance			Interest Income/Expense		Avg. Rates Earned/Paid		Average Balance			Interest Income/Expense		Avg. Rates Earned/Paid
ASSETS:
Loans:
Business^(A)	$	5,084,920		$	51,044	4.07	%	$	4,934,621		$	42,295	3.48	%
Real estate — construction and land	907,062			12,813		5.73		951,930			11,014		4.69
Real estate — business	2,864,177			32,579		4.61		2,733,812			27,384		4.06
Real estate — personal	2,119,365			20,882		4.00		2,062,083			19,342		3.80
Consumer	1,929,202			22,484		4.73		2,072,168			21,732		4.25
Revolving home equity	370,962			4,728		5.17		392,727			4,119		4.25
Consumer credit card	781,167			23,461		12.18		757,692			22,539		12.06
Overdrafts	4,205			—		—		4,628			—		—
Total loans	14,061,060			167,991		4.85		13,909,661			148,425		4.33
Loans held for sale	18,350			334		7.38		19,115			304		6.45
Investment securities:
U.S. government and federal agency obligations	909,466			1,743		.78		916,655			4,788		2.12
Government-sponsored enterprise obligations	199,480			1,157		2.35		405,681			1,836		1.84
State and municipal obligations^(A)	1,283,349			10,106		3.19		1,513,243			11,406		3.06
Mortgage-backed securities	4,360,428			29,625		2.76		3,925,904			25,395		2.62
Asset-backed securities	1,525,623			10,157		2.70		1,469,488			7,643		2.11
Other debt securities	335,612			2,229		2.69		341,821			2,232		2.65
Trading debt securities^(A)	25,411			203		3.24		21,966			148		2.73
Equity securities^(A)	4,568			423		37.55		50,507			454		3.64
Other securities^(A)	130,057			1,836		5.73		100,993			1,676		6.73
Total investment securities	8,773,994			57,479		2.66		8,746,258			55,578		2.58
Federal funds sold and short-term securities
purchased under agreements to resell	4,797			33		2.79		44,339			180		1.65
Long-term securities purchased
under agreements to resell	700,000			3,758		2.18		700,000			4,114		2.38
Interest earning deposits with banks	316,660			1,886		2.42		273,977			1,140		1.69
Total interest earning assets	23,874,861			231,481		3.93		23,693,350			209,741		3.59
Allowance for loan losses	(159,275		)					(158,779		)
Unrealized loss on debt securities	(48,925		)					(43,238		)
Cash and due from banks	367,146							363,520
Premises and equipment, net	375,771							344,952
Other assets	454,344							436,728
Total assets	$	24,863,922						$	24,636,533
LIABILITIES AND EQUITY:
Interest bearing deposits:
Savings	$	896,378		247		.11		$	838,900		245		.12
Interest checking and money market	10,762,550			9,355		.35		10,737,829			5,344		.20
Certificates of deposit of less than $100,000	590,200			1,259		.87		625,319			662		.43
Certificates of deposit of $100,000 and over	1,267,517			6,002		1.92		1,134,194			2,839		1.02
Total interest bearing deposits	13,516,645			16,863		.51		13,336,242			9,090		.28
Borrowings:
Federal funds purchased and securities sold
under agreements to repurchase	1,771,534			7,509		1.72		1,560,573			4,001		1.04
Other borrowings	1,248			5		1.62		1,913			12		2.54
Total borrowings	1,772,782			7,514		1.72		1,562,486			4,013		1.04
Total interest bearing liabilities	15,289,427			24,377		.65	%	14,898,728			13,103		.36	%
Non-interest bearing deposits	6,324,738							6,824,700
Other liabilities	284,018							198,398
Equity	2,965,739							2,714,707
Total liabilities and equity	$	24,863,922						$	24,636,533
Net interest margin (T/E)				$	207,104						$	196,638
Net yield on interest earning assets						3.52	%						3.37	%