UNITED STATES SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 10-Q


(Mark One)
☑			QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
			SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended ~~March 31,~~September 30, 2021


☐			TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
			SECURITIES EXCHANGE ACT OF 1934

For the transition period from to

Commission File No. 001-36502


			COMMERCE BANCSHARES, INC.
(Exact name of registrant as specified in its charter)


Missouri		43-0889454
(State of Incorporation)		(IRS Employer Identification No.)
1000 Walnut
Kansas City,	MO	64106
(Address of principal executive offices)		(Zip Code)

(816) 234-2000

(Registrant’s telephone number, including area code)


Securities registered pursuant to Section 12(b) of the Act:

Title of class	Trading symbol(s)	Name of exchange on which registered
$5 Par Value Common Stock	CBSH	NASDAQ Global Select Market

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes þ No o

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes þ No o

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and "emerging growth company" in Rule 12b-2 of the Exchange Act. (Check one):

Large accelerated filer þ Accelerated filer o Non-accelerated filer o Smaller reporting company ☐ Emerging growth company ☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No ☑

As of ~~April 30,~~November 3, 2021, the registrant had outstanding ~~117,034,676~~116,171,392 shares of its $5 par value common stock, registrant’s only class of common stock.

Commerce Bancshares, Inc. and Subsidiaries

Form 10-Q


			Page
INDEX
Part I	Financial Information
	Item 1.	Financial Statements
		Consolidated Balance Sheets as of ~~March~~ 3 1 ~~, 20~~2 1September 30, 2021 (unaudited) and December 31, 20202020	3
		Consolidated Statements of Income for the Three and NineMonths Ended ~~March~~ 3 1 ~~, 202~~1September 30, 2021 and 20 202020 (unaudited)	4
		Consolidated Statements of Comprehensive Income for the Three and NineMonths Ended ~~March~~ 3 1 ~~, 202~~1September 30, 2021 and 20 20 2020 (unaudited)	5
		Consolidated Statements of Changes in Equity for the Three and NineMonths Ended ~~March~~ 3 1 ~~, 202~~1September 30, 2021 and 20 202020 (unaudited)	6
		Consolidated Statements of Cash Flows for the ~~Three~~Nine Months Ended ~~March~~ 3 1 ~~, 202~~1September 30, 2021 and 20 202020 (unaudited)	78
		Notes to Consolidated Financial Statements	89
	Item 2.	Management's Discussion and Analysis of Financial Condition and Results of Operations	4344
	Item 3.	Quantitative and Qualitative Disclosures about Market Risk	6568
	Item 4.	Controls and Procedures	6669

Part II	Other Information
	Item 1.	Legal Proceedings	6770
	Item 2.	Unregistered Sales of Equity Securities and Use of Proceeds	6770
	Item 6.	Exhibits	6770
Signatures			6871

Table of Contents

PART I: FINANCIAL INFORMATION

Item 1. FINANCIAL STATEMENTS

Commerce Bancshares, Inc. and Subsidiaries

CONSOLIDATED BALANCE SHEETS

March 31,
2021 December 31, 2020
(Unaudited)
(In thousands)
ASSETS
Loans $ 16,392,071 $ 16,329,641
  Allowance for credit losses on loans (200,527) (220,834)
Net loans 16,191,544 16,108,807
Loans held for sale (including $30,505,000 and $39,396,000 of residential mortgage loans carried at fair value at March 31, 2021 and December 31, 2020, respectively) 38,076 45,089
Investment securities:
Available for sale debt, at fair value (amortized cost of $12,388,041,000 and $12,097,533,000 and
   allowance for credit losses of $0 at March 31, 2021 and December 31, 2020, respectively) 12,528,203 12,449,264
Trading debt 26,925 35,321
Equity 4,337 4,363
Other 155,913 156,745
Total investment securities 12,715,378 12,645,693
Federal funds sold and short-term securities purchased under agreements to resell 500 0
Long-term securities purchased under agreements to resell 850,000 850,000
Interest earning deposits with banks 2,017,128 1,747,363
Cash and due from banks 338,666 437,563
Premises and equipment – net 371,737 371,083
Goodwill 138,921 138,921
Other intangible assets – net 13,098 11,207
Other assets 594,738 567,248
Total assets $ 33,269,786 $ 32,922,974
LIABILITIES AND EQUITY
Deposits:
   Non-interest bearing $ 11,076,556 $ 10,497,598
   Savings, interest checking and money market 14,572,378 14,604,456
   Certificates of deposit of less than $100,000 504,472 529,802
   Certificates of deposit of $100,000 and over 1,267,219 1,314,889
Total deposits 27,420,625 26,946,745
Federal funds purchased and securities sold under agreements to repurchase 1,938,110 2,098,383
Other borrowings 3,791 802
Other liabilities 589,875 477,072
Total liabilities 29,952,401 29,523,002
Commerce Bancshares, Inc. stockholders’ equity:
   Common stock, $5 par value
Authorized 140,000,000; issued 117,870,372 shares 589,352 589,352
   Capital surplus 2,420,393 2,436,288
   Retained earnings 173,173 73,000
   Treasury stock of 560,185 shares at March 31, 2021
     and 497,413 shares at December 31, 2020, at cost (39,080) (32,970)
   Accumulated other comprehensive income 168,752 331,377
Total Commerce Bancshares, Inc. stockholders' equity 3,312,590 3,397,047
Non-controlling interest 4,795 2,925
Total equity 3,317,385 3,399,972
Total liabilities and equity $ 33,269,786 $ 32,922,974


	September 30, 2021		December 31, 2020
	(Unaudited)
	(In thousands)
ASSETS
Loans	$	15,148,390	$	16,329,641
Allowance for credit losses on loans	(162,775)		(220,834)
Net loans	14,985,615		16,108,807
Loans held for sale (including $11,982,000 and $39,396,000 of residential mortgage loans carried at fair value at September 30, 2021 and December 31, 2020, respectively)	16,043		45,089
Investment securities:
Available for sale debt, at fair value (amortized cost of $14,027,284,000 and $12,097,533,000 and
allowance for credit losses of $— at September 30, 2021 and December 31, 2020, respectively)	14,165,656		12,449,264
Trading debt	40,114		35,321
Equity	9,174		4,363
Other	184,450		156,745
Total investment securities	14,399,394		12,645,693

Securities purchased under agreements to resell	1,750,000		850,000
Interest earning deposits with banks	1,888,545		1,747,363
Cash and due from banks	344,460		437,563
Premises and equipment – net	377,476		371,083
Goodwill	138,921		138,921
Other intangible assets – net	14,458		11,207
Other assets	582,631		567,248
Total assets	$	34,497,543	$	32,922,974
LIABILITIES AND EQUITY
Deposits:
Non-interest bearing	$	11,622,855	$	10,497,598
Savings, interest checking and money market	14,907,654		14,604,456
Certificates of deposit of less than $100,000	452,432		529,802
Certificates of deposit of $100,000 and over	1,163,343		1,314,889
Total deposits	28,146,284		26,946,745
Federal funds purchased and securities sold under agreements to repurchase	2,253,753		2,098,383
Other borrowings	4,006		802
Other liabilities	602,279		477,072
Total liabilities	31,006,322		29,523,002
Commerce Bancshares, Inc. stockholders’ equity:



Common stock, $5 par value
Authorized 140,000,000; issued 117,870,372 shares	589,352		589,352
Capital surplus	2,427,544		2,436,288
Retained earnings	396,655		73,000
Treasury stock of 1,303,270 shares at September 30, 2021
and 497,413 shares at December 31, 2020, at cost	(92,047)		(32,970)
Accumulated other comprehensive income	159,166		331,377
Total Commerce Bancshares, Inc. stockholders' equity	3,480,670		3,397,047
Non-controlling interest	10,551		2,925
Total equity	3,491,221		3,399,972
Total liabilities and equity	$	34,497,543	$	32,922,974

See accompanying notes to consolidated financial statements.

Table of Contents

Commerce Bancshares, Inc. and Subsidiaries

CONSOLIDATED STATEMENTS OF INCOME

For the Three Months Ended March 31
(In thousands, except per share data) 2021 2020
(Unaudited)
INTEREST INCOME
Interest and fees on loans $ 146,338 $ 159,147
Interest and fees on loans held for sale 304 197
Interest on investment securities 51,557 53,385
Interest on federal funds sold and short-term securities purchased under
   agreements to resell 0 2
Interest on long-term securities purchased under agreements to resell 11,128 7,462
Interest on deposits with banks 370 1,292
Total interest income 209,697 221,485
INTEREST EXPENSE
Interest on deposits:
   Savings, interest checking and money market 2,103 8,309
   Certificates of deposit of less than $100,000 473 1,775
   Certificates of deposit of $100,000 and over 1,062 5,235
Interest on federal funds purchased and securities sold under
   agreements to repurchase 312 4,770
Interest on other borrowings (1) 331
Total interest expense 3,949 20,420
Net interest income 205,748 201,065
Provision for credit losses (6,232) 57,953
Net interest income after credit losses 211,980 143,112
NON-INTEREST INCOME
Bank card transaction fees 37,695 40,200
Trust fees 44,127 39,965
Deposit account charges and other fees 22,575 23,677
Capital market fees 4,981 3,790
Consumer brokerage services 4,081 4,077
Loan fees and sales 10,184 3,235
Other 12,402 8,719
Total non-interest income 136,045 123,663
INVESTMENT SECURITIES GAINS (LOSSES), NET 9,853 (13,301)
NON-INTEREST EXPENSE
Salaries and employee benefits 129,033 128,937
Net occupancy 12,021 11,748
Equipment 4,353 4,821
Supplies and communication 4,125 4,658
Data processing and software 25,463 23,555
Marketing 5,158 5,979
Other 12,420 14,000
Total non-interest expense 192,573 193,698
Income before income taxes 165,305 59,776
Less income taxes 32,076 10,173
Net income 133,229 49,603
Less non-controlling interest expense (income) 2,257 (2,254)
Net income attributable to Commerce Bancshares, Inc. 130,972 51,857
Less preferred stock dividends 0 2,250
Net income available to common shareholders $ 130,972 $ 49,607
Net income per common share — basic $ 1.12 $ .42
Net income per common share — diluted $ 1.11 $ .42


	For the Three Months Ended September 30				For the Nine Months Ended September 30
(In thousands, except per share data)	2021		2020		2021		2020
	(Unaudited)
INTEREST INCOME
Interest and fees on loans	$	142,887	$	150,808	$	433,809	$	461,500
Interest and fees on loans held for sale	187		264		736		588
Interest on investment securities	63,904		60,534		170,604		164,391
Interest on federal funds sold	1		—		3		2
Interest on securities purchased under agreements to resell	9,007		11,247		30,551		29,445
Interest on deposits with banks	995		261		2,108		1,996
Total interest income	216,981		223,114		637,811		657,922
INTEREST EXPENSE
Interest on deposits:
Savings, interest checking and money market	1,817		3,206		5,764		15,492
Certificates of deposit of less than $100,000	206		1,028		1,006		4,196
Certificates of deposit of $100,000 and over	450		2,512		2,173		11,357
Interest on federal funds purchased and securities sold under
agreements to repurchase	480		406		1,112		5,761
Interest on other borrowings	(9)		—		(11)		1,032
Total interest expense	2,944		7,152		10,044		37,838
Net interest income	214,037		215,962		627,767		620,084
Provision for credit losses	(7,385)		3,101		(59,272)		141,593
Net interest income after credit losses	221,422		212,861		687,039		478,491
NON-INTEREST INCOME
Bank card transaction fees	42,815		37,873		123,118		111,818
Trust fees	48,950		40,769		139,334		118,676
Deposit account charges and other fees	25,161		23,107		71,724		69,063
Capital market fees	3,794		3,194		12,102		10,756
Consumer brokerage services	4,900		4,011		13,484		11,099
Loan fees and sales	6,842		9,769		24,472		17,653
Other	5,044		10,849		28,460		31,685
Total non-interest income	137,506		129,572		412,694		370,750





INVESTMENT SECURITIES GAINS (LOSSES), NET	13,108		16,155		39,765		(1,275)
NON-INTEREST EXPENSE
Salaries and employee benefits	132,824		127,308		392,608		383,004
Net occupancy	12,329		12,058		35,877		35,075
Equipment	4,440		4,737		13,398		14,313
Supplies and communication	4,530		4,141		12,688		13,226
Data processing and software	25,598		23,610		76,015		71,002
Marketing	5,623		4,926		16,461		14,706
Other	26,276		14,078		55,272		40,742
Total non-interest expense	211,620		190,858		602,319		572,068
Income before income taxes	160,416		167,730		537,179		275,898
Less income taxes	34,662		34,375		111,947		54,209
Net income	125,754		133,355		425,232		221,689
Less non-controlling interest expense (income)	3,193		907		9,373		(2,479)
Net income attributable to Commerce Bancshares, Inc.	122,561		132,448		415,859		224,168
Less preferred stock dividends	—		7,466		—		11,966
Net income available to common shareholders	$	122,561	$	124,982	$	415,859	$	212,202
Net income per common share — basic	$	1.05	$	1.06	$	3.55	$	1.80
Net income per common share — diluted	$	1.05	$	1.06	$	3.54	$	1.80

See accompanying notes to consolidated financial statements.

Table of Contents

Commerce Bancshares, Inc. and Subsidiaries

CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME

For the Three Months Ended March 31
(In thousands) 2021 2020
(Unaudited)
Net income $ 133,229 $ 49,603
Other comprehensive income (loss):
Net unrealized gains (losses) on available for sale debt securities (158,676) 78,672
Pension loss amortization 437 356
Unrealized gains (losses) on cash flow hedge derivatives (4,386) 63,664
Other comprehensive income (loss) (162,625) 142,692
Comprehensive income (loss) (29,396) 192,295
Less non-controlling interest expense (income) 2,257 (2,254)
Comprehensive income (loss) attributable to Commerce Bancshares, Inc. $ (31,653) $ 194,549


	For the Three Months Ended September 30				For the Nine Months Ended September 30
(In thousands)	2021		2020		2021		2020
	(Unaudited)
Net income	$	125,754	$	133,355	$	425,232	$	221,689
Other comprehensive income (loss):


Net unrealized gains (losses) on available for sale debt securities	(57,068)		330		(160,019)		165,464
Pension loss amortization	451		327		1,326		1,038
Unrealized gains (losses) on cash flow hedge derivatives	(4,607)		(6,483)		(13,518)		66,489
Other comprehensive income (loss)	(61,224)		(5,826)		(172,211)		232,991
Comprehensive income	64,530		127,529		253,021		454,680
Less non-controlling interest expense (income)	3,193		907		9,373		(2,479)
Comprehensive income attributable to Commerce Bancshares, Inc.	$	61,337	$	126,622	$	243,648	$	457,159

See accompanying notes to consolidated financial statements.

Table of Contents

Commerce Bancshares, Inc. and Subsidiaries

CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY

Three Months Ended ~~March 31,~~September 30, 2021 and 2020

Commerce Bancshares, Inc. Shareholders

(In thousands, except per share data)
Preferred Stock Common Stock Capital Surplus Retained Earnings Treasury Stock Accumulated Other Comprehensive Income (Loss) Non-Controlling Interest Total
(Unaudited)
Balance December 31, 2020 $ 0 $ 589,352 $ 2,436,288 $ 73,000 $ (32,970) $ 331,377 $ 2,925 $ 3,399,972
Net income 130,972 2,257 133,229
Other comprehensive loss (162,625) (162,625)
Distributions to non-controlling interest (387) (387)
Purchases of treasury stock (25,923) (25,923)
Issuance of stock under purchase and equity compensation plans (19,828) 19,813 (15)
Stock-based compensation 3,933 3,933
Cash dividends on common stock ($0.263 per share) (30,799) (30,799)
Balance March 31, 2021 $ 0 $ 589,352 $ 2,420,393 $ 173,173 $ (39,080) $ 168,752 $ 4,795 $ 3,317,385
Balance December 31, 2019 $ 144,784 $ 563,978 $ 2,151,464 $ 201,562 $ (37,548) $ 110,444 $ 3,788 $ 3,138,472
Adoption of ASU 2016-13 3,766 3,766
Balance December 31, 2019, adjusted 144,784 563,978 2,151,464 205,328 (37,548) 110,444 3,788 3,142,238
Net income 51,857 (2,254) 49,603
Other comprehensive income 142,692 142,692
Distributions to non-controlling interest (85) (85)
Purchases of treasury stock (53,145) (53,145)
Issuance of stock under purchase and equity compensation plans (21,570) 21,544 (26)
Stock-based compensation 3,729 3,729
Cash dividends on common stock ($0.257 per share) (30,292) (30,292)
Cash dividends on preferred stock ($0.375 per depositary share) (2,250) (2,250)
Balance March 31, 2020 $ 144,784 $ 563,978 $ 2,133,623 $ 224,643 $ (69,149) $ 253,136 $ 1,449 $ 3,252,464


			Commerce Bancshares, Inc. Shareholders
(In thousands, except per share data)	Preferred Stock		Common Stock		Capital Surplus		Retained Earnings		Treasury Stock		Accumulated Other Comprehensive Income (Loss)		Non-Controlling Interest		Total
	(Unaudited)
Balance June 30, 2021	$	—	$	589,352	$	2,424,157	$	304,739	$	(53,018)	$	220,390	$	8,210	$	3,493,830


Net income							122,561						3,193		125,754
Other comprehensive loss											(61,224)				(61,224)
Distributions to non-controlling interest													(193)		(193)

Purchases of treasury stock									(40,165)						(40,165)

Sale of non-controlling interest of subsidiary					659								(659)		—
Issuance of stock under purchase and equity compensation plans					(1,137)				1,136						(1)
Stock-based compensation					3,865										3,865
Cash dividends paid on common stock ($0.263 per share)							(30,645)								(30,645)

Balance September 30, 2021	$	—	$	589,352	$	2,427,544	$	396,655	$	(92,047)	$	159,166	$	10,551	$	3,491,221
Balance June 30, 2020	$	144,784	$	563,978	$	2,136,874	$	232,082	$	(69,112)	$	349,261	$	302	$	3,358,169


Net income							132,448						907		133,355
Other comprehensive loss											(5,826)				(5,826)
Distributions to non-controlling interest													(608)		(608)
Redemption of preferred stock	(144,784)						(5,216)								(150,000)
Purchases of treasury stock									(167)						(167)
Issuance of stock under purchase and equity compensation plans					(229)				229						—
Stock-based compensation					3,765										3,765
Cash dividends paid on common stock ($.257 per share)							(30,174)								(30,174)
Cash dividends paid on preferred stock ($.375 per depositary share)							(2,250)								(2,250)
Balance September 30, 2020	$	—	$	563,978	$	2,140,410	$	326,890	$	(69,050)	$	343,435	$	601	$	3,306,264

See accompanying notes to consolidated financial statements.

Table of Contents

Commerce Bancshares, Inc. and Subsidiaries

CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY

Nine Months Ended September 30, 2021 and 2020


			Commerce Bancshares, Inc. Shareholders
(In thousands, except per share data)	Preferred Stock		Common Stock		Capital Surplus		Retained Earnings		Treasury Stock		Accumulated Other Comprehensive Income (Loss)		Non-Controlling Interest		Total
	(Unaudited)
Balance December 31, 2020	$	—	$	589,352	$	2,436,288	$	73,000	$	(32,970)	$	331,377	$	2,925	$	3,399,972


Net income							415,859						9,373		425,232
Other comprehensive loss											(172,211)				(172,211)
Distributions to non-controlling interest													(1,088)		(1,088)

Purchases of treasury stock									(80,052)						(80,052)
Sale of non-controlling interest of subsidiary					659								(659)		—
Issuance of stock under purchase and equity compensation plans					(20,991)				20,975						(16)
Stock-based compensation					11,588										11,588
Cash dividends on common stock ($.788 per share)							(92,204)								(92,204)

Balance September 30, 2021	$	—	$	589,352	$	2,427,544	$	396,655	$	(92,047)	$	159,166	$	10,551	$	3,491,221
Balance December 31, 2019	$	144,784	$	563,978	$	2,151,464	$	201,562	$	(37,548)	$	110,444	$	3,788	$	3,138,472

Adoption of ASU 2016-13							3,766								3,766
Balance December 31, 2019, adjusted	144,784		563,978		2,151,464		205,328		(37,548)		110,444		3,788		3,142,238
Net income							224,168						(2,479)		221,689
Other comprehensive income											232,991				232,991
Distributions to non-controlling interest													(708)		(708)
Redemption of preferred stock	(144,784)						(5,216)								(150,000)
Purchases of treasury stock									(53,760)						(53,760)
Issuance of stock under purchase and equity compensation plans					(22,285)				22,258						(27)
Stock-based compensation					11,231										11,231
Cash dividends on common stock ($.771 per share)							(90,640)								(90,640)
Cash dividends on preferred stock ($1.125 per depositary share)							(6,750)								(6,750)
Balance September 30, 2020	$	—	$	563,978	$	2,140,410	$	326,890	$	(69,050)	$	343,435	$	601	$	3,306,264

See accompanying notes to consolidated financial statements.

Table of Contents

Commerce Bancshares, Inc. and Subsidiaries

CONSOLIDATED STATEMENTS OF CASH FLOWS

For the Three Months Ended March 31
(In thousands) 2021 2020
(Unaudited)
OPERATING ACTIVITIES:
Net income $ 133,229 $ 49,603
Adjustments to reconcile net income to net cash provided by operating activities:
  Provision for credit losses (6,232) 57,953
  Provision for depreciation and amortization 11,379 10,581
  Amortization of investment security premiums, net 22,079 10,362
  Investment securities (gains) losses, net (A) (9,853) 13,301
  Net gains on sales of loans held for sale (7,381) (1,793)
  Originations of loans held for sale (172,435) (33,351)
  Proceeds from sales of loans held for sale 184,155 42,221
  Net (increase) decrease in trading debt securities 4,872 (16,107)
  Stock-based compensation 3,933 3,729
  (Increase) decrease in interest receivable 444 (1,681)
  Decrease in interest payable (1,804) (2,161)
  Increase in income taxes payable 28,105 7,992
  Other changes, net 11,178 (60,881)
Net cash provided by operating activities 201,669 79,768
INVESTING ACTIVITIES:
Proceeds from sales of investment securities (A) 9,292 2
Proceeds from maturities/pay downs of investment securities (A) 938,527 641,950
Purchases of investment securities (A) (1,194,891) (569,079)
Net increase in loans (72,497) (346,910)
Purchases of premises and equipment (10,730) (7,574)
Sales of premises and equipment 2,568 17
Net cash used in investing activities (327,731) (281,594)
FINANCING ACTIVITIES:
Net increase in non-interest bearing, savings, interest checking and money market deposits 585,579 181,625
Net decrease in certificates of deposit (73,000) (233,664)
Net decrease in federal funds purchased and securities sold under agreements to repurchase (160,273) (422,759)
Net increase in short-term borrowings 2,989 754,043
Purchases of treasury stock (25,923) (53,145)
Issuance of stock under equity compensation plans (15) (26)
Cash dividends paid on common stock (30,799) (30,292)
Cash dividends paid on preferred stock 0 (2,250)
Net cash provided by financing activities 298,558 193,532
Increase (decrease) in cash, cash equivalents and restricted cash 172,496 (8,294)
Cash, cash equivalents and restricted cash at beginning of year 2,208,328 907,808
Cash, cash equivalents and restricted cash at March 31 $ 2,380,824 $ 899,514
Income tax payments, net $ 2,510 $ 1,170
Interest paid on deposits and borrowings $ 5,753 $ 22,581
Loans transferred to foreclosed real estate $ 115 $ 57


	For the Nine Months Ended September 30
(In thousands)	2021		2020
	(Unaudited)
OPERATING ACTIVITIES:
Net income	$	425,232	$	221,689
Adjustments to reconcile net income to net cash provided by operating activities:
Provision for credit losses	(59,272)		141,593
Provision for depreciation and amortization	33,554		32,462
Amortization of investment security premiums, net	51,822		37,623
Investment securities (gains) losses, net (A)	(39,765)		1,275
Net gains on sales of loans held for sale	(18,849)		(8,267)
Originations of loans held for sale	(442,853)		(169,774)
Proceeds from sales of loans held for sale	485,231		152,825
Net (increase) decrease in trading debt securities	(9,093)		5,636
Stock-based compensation	11,588		11,231
(Increase) decrease in interest receivable	11,449		(11,012)
Decrease in interest payable	(3,168)		(7,670)
Increase (decrease) in income taxes payable	19,831		(7,942)

Proceeds from terminated interest rate floors	—		110,640
Other changes, net	20,418		(37,926)
Net cash provided by operating activities	486,125		472,383
INVESTING ACTIVITIES:


Disbursements received from equity-method investment	13,540		—
Proceeds from sales of investment securities (A)	10,060		574,376
Proceeds from maturities/pay downs of investment securities (A)	2,571,116		1,856,780
Purchases of investment securities (A)	(4,457,716)		(5,135,211)
Net (increase) decrease in loans	1,166,769		(1,710,009)
Securities purchased under agreements to resell	(900,000)		—

Purchases of premises and equipment	(37,385)		(29,192)
Sales of premises and equipment	4,786		313
Net cash used in investing activities	(1,628,830)		(4,442,943)
FINANCING ACTIVITIES:
Net increase in non-interest bearing, savings, interest checking and money market deposits	1,428,561		5,138,314
Net decrease in certificates of deposit	(228,916)		(17,565)


Net increase (decrease) in federal funds purchased and securities sold under agreements to repurchase	155,370		(197,708)


Net increase (decrease) in short-term borrowings	3,204		(1,636)
Preferred stock redemption	—		(150,000)
Purchases of treasury stock	(80,052)		(53,760)

Issuance of stock under purchase and equity compensation plans	(16)		(27)

Cash dividends paid on common stock	(92,204)		(90,640)
Cash dividends paid on preferred stock	—		(6,750)
Net cash provided by financing activities	1,185,947		4,620,228
Increase in cash, cash equivalents and restricted cash	43,242		649,668
Cash, cash equivalents and restricted cash at beginning of year	2,208,328		907,808
Cash, cash equivalents and restricted cash at September 30	$	2,251,570	$	1,557,476

Income tax payments, net	$	87,989	$	58,750
Interest paid on deposits and borrowings	$	13,213	$	45,508
Loans transferred to foreclosed real estate	$	172	$	57

(A) Available for sale debt securities, equity securities, and other securities.

See accompanying notes to consolidated financial statements.

Restricted cash is comprised of cash collateral posted by the Company to secure interest rate swap agreements. This balance is included in other assets in the consolidated balance sheets and totaled ~~$24.5~~$18.6 million and ~~$23.8~~$25.9 million at ~~March 31,~~September 30, 2021 and 2020, respectively.

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Commerce Bancshares, Inc. and Subsidiaries

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

~~March 31,~~September 30, 2021 (Unaudited)

1. Principles of Consolidation and Presentation

The accompanying consolidated financial statements include the accounts of Commerce Bancshares, Inc. and all majority-owned subsidiaries (the Company). Most of the Company's operations are conducted by its subsidiary bank, Commerce Bank (the Bank). The consolidated financial statements in this report have not been audited by an independent registered public accounting firm, but in the opinion of management, all adjustments necessary to present fairly the financial position and the results of operations for the interim periods have been made. All such adjustments are of a normal recurring nature. All significant intercompany accounts and transactions have been eliminated. Certain reclassifications were made to 2020 data to conform to current year presentation. In preparing the consolidated financial statements, management is required to make estimates and assumptions that affect the reported amounts of assets and liabilities as of the date of the balance sheet and revenues and expenses for the period. Actual results could differ significantly from those estimates. Management has evaluated subsequent events for potential recognition or disclosure. The results of operations for the three and nine month ~~period~~periods ended ~~March 31,~~September 30, 2021 are not necessarily indicative of results to be attained for the full year or any other interim period.

The consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States (GAAP) for interim financial information and with the instructions to Form 10-Q adopted by the Securities and Exchange Commission. Accordingly, the financial statements do not include all of the information and footnotes required by GAAP for complete financial statements and should be read in conjunction with the Company's most recent Annual Report on Form 10-K, containing the latest audited consolidated financial statements and notes thereto.

~~Table of Contents~~

2. Loans and Allowance for Credit Losses

Major classifications within the Company’s held for investment loan portfolio at ~~March 31,~~September 30, 2021 and December 31, 2020 are as follows:


(In thousands)	(In thousands)	March 31, 2021		December 31, 2020		(In thousands)	September 30, 2021		December 31, 2020
Commercial:	Commercial:					Commercial:
Business	Business	$	6,624,209	$	6,546,087	Business	$	5,277,850	$	6,546,087
Real estate – construction and land	Real estate – construction and land	1,073,036		1,021,595		Real estate – construction and land	1,257,836		1,021,595
Real estate – business	Real estate – business	3,017,242		3,026,117		Real estate – business	2,937,852		3,026,117
Personal Banking:	Personal Banking:					Personal Banking:
Real estate – personal	Real estate – personal	2,828,418		2,820,030		Real estate – personal	2,769,292		2,820,030
Consumer	Consumer	1,966,833		1,950,502		Consumer	2,049,559		1,950,502
Revolving home equity	Revolving home equity	285,261		307,083		Revolving home equity	281,442		307,083
Consumer credit card	Consumer credit card	593,833		655,078		Consumer credit card	569,976		655,078
Overdrafts	Overdrafts	3,239		3,149		Overdrafts	4,583		3,149
Total loans	Total loans	$	16,392,071	$	16,329,641	Total loans	$	15,148,390	$	16,329,641

Accrued interest receivable totaled ~~$42.9~~$33.0 million and $41.9 million at ~~March 31,~~September 30, 2021 and December 31, 2020, respectively, and was included within other assets on the consolidated balance sheets. For the three months ended ~~March 31,~~September 30, 2021, the Company wrote-off accrued interest by reversing interest income of ~~$125~~$27 thousand and ~~$2.0 million~~$781 thousand in the Commercial and Personal Banking portfolios, respectively. Similarly, for the ~~three~~nine months ended ~~March 31, 2020,~~September 30, 2021, the Company wrote-off accrued interest of ~~$54~~$188 thousand and ~~$1.9~~$3.9 million in the Commercial and Personal Banking portfolios, respectively.

At ~~March 31,~~September 30, 2021, loans of ~~$3.6~~$3.5 billion were pledged at the Federal Home Loan Bank as collateral for borrowings and letters of credit obtained to secure public deposits. Additional loans of ~~$1.4~~$1.3 billion were pledged at the Federal Reserve Bank as collateral for discount window borrowings.

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Allowance for credit losses

The allowance for credit losses is measured using an average historical loss model which incorporates relevant information about past events (including historical credit loss experience on loans with similar risk characteristics), current conditions, and reasonable and supportable forecasts that affect the collectability of the remaining cash flows over the contractual term of the loans. The allowance for credit losses is measured on a collective (pool) basis. Loans are aggregated into pools based on similar risk characteristics including borrower type, collateral type and expected credit loss patterns. Loans that do not share similar risk characteristics, primarily large loans on non-accrual status, are evaluated on an individual basis.

For loans evaluated for credit losses on a collective basis, average historical loss rates are calculated for each pool using the Company’s historical net charge-offs (combined charge-offs and recoveries by observable historical reporting period) and outstanding loan balances during a lookback period. Lookback periods can be different based on the individual pool and represent management’s credit expectations for the pool of loans over the remaining contractual life. In certain loan pools, if the Company’s own historical loss rate is not reflective of the loss expectations, the historical loss rate is augmented by industry and peer data. The calculated average net charge-off rate is then adjusted for current conditions and reasonable and supportable forecasts. These adjustments increase or decrease the average historical loss rate to reflect expectations of future losses given a single path economic forecast of key macroeconomic variables including GDP, disposable income, unemployment rate, various interest rates, CPI inflation rate, HPI, CREPI and market volatility. The adjustments are based on results from various regression models projecting the impact of the macroeconomic variables to loss rates. The forecast is used for a reasonable and supportable period before reverting back to historical averages using a straight-line method. The forecast adjusted loss rate is applied to the amortized cost of loans over the remaining contractual lives, adjusted for expected prepayments. The contractual term excludes expected extensions (except for contractual extensions at the option of the customer), renewals and modifications unless there is a reasonable expectation that a troubled debt restructuring will be executed. Credit cards and certain similar consumer lines of credit do not have stated maturities and therefore, for these loan classes, remaining contractual lives are determined by estimating future cash flows expected to be received from customers until payments have been fully allocated to outstanding balances. Additionally, the allowance for credit losses considers other qualitative factors not included in historical loss rates or macroeconomic forecast such as changes in portfolio composition, underwriting practices, or significant unique events or conditions.

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Key model assumptions in the Company’s allowance for credit loss model include the economic forecast, the reasonable and supportable period, prepayment assumptions and qualitative factors applied for portfolio composition changes, underwriting practices, or significant unique events or conditions. The assumptions utilized in estimating the Company’s allowance for credit losses at ~~March 31,~~September 30, 2021 and ~~December 31, 2020~~June 30, 2021 are discussed below.


Key Assumption	~~March 31,~~September 30, 2021	~~December 31, 2020~~June 30, 2021

Overall economic forecast	•~~The~~An optimistic recovery from the Global Coronavirus Recession (GCR) continues •Assumes improving health conditions ~~and expanding vaccine distribution~~ •~~Considers government stimulus~~Assumes gradual easing of supply constraints •Continued uncertainty regarding the assumptions related to the health crisis •Uncertainty regarding rising inflation	•~~The~~An optimistic recovery from the ~~Global Coronavirus Recession (GCR)~~GCR continues ~~to be gradual throughout 2021 and 2022~~ •Assumes ~~no additional systemic lockdown measures~~improving health conditions and expanding vaccine distribution •~~Considers government~~Further fiscal stimulus ~~in the beginning of 2021~~assumed •Continued uncertainty regarding the assumptions related to the health crisis •Uncertainty regarding rising inflation
Reasonable and supportable period and related reversion period	•One year for commercial and personal banking loans •Reversion to historical average loss rates within two quarters using straight-line method	•~~Two years~~One year for ~~both~~ commercial and personal banking loans •Reversion to historical average loss rates within two quarters using a straight-line method
Forecasted macro-economic variables	•Unemployment rate ranging from ~~5.8%~~4.5% to ~~4.5%~~4.0% during the supportable forecast period •Real GDP growth ~~ranges~~ranging from ~~11.1%~~5.7% to ~~1.0%~~3.6% •Prime rate of 3.25%	•Unemployment rate ranging from ~~6.5%~~4.6% to ~~5.2%~~4.0% during the supportable forecast period •Real GDP growth ~~ranges~~ranging from ~~3.7%~~10.7% to ~~2.2%~~1.7% •Prime rate of 3.25%
Prepayment assumptions	Commercial loans •5% for most loan pools Personal banking loans •Ranging from ~~26.4%~~26.9% to ~~23.6%~~16.5% for most loan pools •~~58.5%~~62.2% for consumer credit cards	Commercial loans •5% for most loan pools Personal banking loans •Ranging from ~~23.1%~~25.4% to ~~23.3%~~16.5% for most loan pools •~~58.0%~~60.1% for consumer credit cards
Qualitative factors	Added net reserves using qualitative processes related to: •Loans originated in our expansion markets, loans that are designated as shared national credits, and certain portfolios considered to be COVID-19 impacted •Changes in the composition of the loan portfolios •Loans downgraded to special mention, substandard, or non-accrual status	Added net reserves using qualitative processes related to: •Loans originated in our expansion markets, loans that are designated as shared national credits, and certain portfolios considered to be COVID-19 impacted •Changes in the composition of the loan portfolios •Loans downgraded to special mention, substandard, or non-accrual status

The liability for unfunded lending commitments utilizes the same model as the allowance for credit losses on loans, however, the liability for unfunded lending commitments incorporates an assumption for the portion of unfunded commitments that are expected to be funded.

Sensitivity in the Allowance for Credit Loss model

The allowance for credit losses is an estimate that requires significant judgment including projections of the macro-economic environment. The forecasted macro-economic environment continuously changes which can cause fluctuations in estimated expected losses.

The current forecast projects a continued recovery of the COVID-19 pandemic induced recession. This pandemic is unprecedented and information that could be used in the estimation of the allowance for credit losses changes frequently. Trends in health conditions and vaccine distribution could significantly modify economic projections used in the estimation of the allowance for credit losses.

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A summary of the activity in the allowance for credit losses on loans and the liability for unfunded lending commitments during the three and nine months ended ~~March 31,~~September 30, 2021 and 2020, respectively, follows:


		For the Three Months Ended March 31, 2021					For the Three Months Ended September 30, 2021								For the Nine Months Ended September 30, 2021
(In thousands)	(In thousands)		Commercial		Personal Banking			Total		(In thousands)	Commercial		Personal Banking		Total		Commercial		Personal Banking		Total
ALLOWANCE FOR CREDIT LOSSES ON LOANS	ALLOWANCE FOR CREDIT LOSSES ON LOANS									ALLOWANCE FOR CREDIT LOSSES ON LOANS

Balance at beginning of period	Balance at beginning of period		$	121,549	$	99,285		$	220,834	Balance at beginning of period	$	98,038	$	74,357	$	172,395	$	121,549	$	99,285	$	220,834
Provision for credit losses on loans	Provision for credit losses on loans		(1,909)		(8,446)			(10,355)		Provision for credit losses on loans	186		(6,147)		(5,961)		(28,302)		(15,447)		(43,749)
Deductions:	Deductions:									Deductions:
Loans charged off	Loans charged off		232		12,709			12,941		Loans charged off	190		6,387		6,577		692		27,694		28,386
Less recoveries on loans	Less recoveries on loans		215		2,774			2,989		Less recoveries on loans	130		2,788		2,918		5,609		8,467		14,076
Net loan charge-offs			17		9,935			9,952
Balance March 31, 2021			$	119,623	$	80,904		$	200,527
Net loan charge-offs (recoveries)										Net loan charge-offs (recoveries)	60		3,599		3,659		(4,917)		19,227		14,310
Balance September 30, 2021										Balance September 30, 2021	$	98,164	$	64,611	$	162,775	$	98,164	$	64,611	$	162,775
LIABILITY FOR UNFUNDED LENDING COMMITMENTS	LIABILITY FOR UNFUNDED LENDING COMMITMENTS									LIABILITY FOR UNFUNDED LENDING COMMITMENTS

Balance at beginning of period	Balance at beginning of period		$	37,259	$	1,048		$	38,307	Balance at beginning of period	$	23,350	$	858	$	24,208	$	37,259	$	1,048	$	38,307
Provision for credit losses on unfunded lending commitments	Provision for credit losses on unfunded lending commitments		4,254		(131)			4,123		Provision for credit losses on unfunded lending commitments	(1,564)		140		(1,424)		(15,473)		(50)		(15,523)
Balance March 31, 2021			$	41,513	$	917		$	42,430
Balance September 30, 2021										Balance September 30, 2021	$	21,786	$	998	$	22,784	$	21,786	$	998	$	22,784
ALLOWANCE FOR CREDIT LOSSES ON LOANS AND LIABILITY FOR UNFUNDED LENDING COMMITMENTS	ALLOWANCE FOR CREDIT LOSSES ON LOANS AND LIABILITY FOR UNFUNDED LENDING COMMITMENTS		$	161,136	$	81,821		$	242,957	ALLOWANCE FOR CREDIT LOSSES ON LOANS AND LIABILITY FOR UNFUNDED LENDING COMMITMENTS	$	119,950	$	65,609	$	185,559	$	119,950	$	65,609	$	185,559


		For the Three Months Ended March 31, 2020					For the Three Months Ended September 30, 2020								For the Nine Months Ended September 30, 2020
(In thousands)	(In thousands)		Commercial		Personal Banking			Total		(In thousands)	Commercial		Personal Banking		Total		Commercial		Personal Banking		Total
ALLOWANCE FOR CREDIT LOSSES ON LOANS	ALLOWANCE FOR CREDIT LOSSES ON LOANS									ALLOWANCE FOR CREDIT LOSSES ON LOANS
Balance at end of prior period	Balance at end of prior period		$	91,760	$	68,922		$	160,682	Balance at end of prior period	$	130,553	$	110,191	$	240,744	$	91,760	$	68,922	$	160,682
Adoption of ASU 2016-13	Adoption of ASU 2016-13		(29,711)		8,672			(21,039)		Adoption of ASU 2016-13	—		—		—		(29,711)		8,672		(21,039)
Balance at beginning of period	Balance at beginning of period		$	62,049	$	77,594		$	139,643	Balance at beginning of period	$	130,553	$	110,191	$	240,744	$	62,049	$	77,594	$	139,643
Provision for credit losses on loans	Provision for credit losses on loans		21,108		21,760			42,868		Provision for credit losses on loans	(1,935)		5,135		3,200		69,418		54,141		123,559
Deductions:	Deductions:									Deductions:
Loans charged off	Loans charged off		416		13,976			14,392		Loans charged off	357		10,292		10,649		4,159		32,127		36,286
Less recoveries on loans	Less recoveries on loans		810		2,724			3,534		Less recoveries on loans	163		2,902		3,065		1,116		8,328		9,444
Net loan charge-offs (recoveries)			(394)		11,252			10,858
Balance March 31, 2020			$	83,551	$	88,102		$	171,653
Net loan charge-offs										Net loan charge-offs	194		7,390		7,584		3,043		23,799		26,842
Balance September 30, 2020										Balance September 30, 2020	$	128,424	$	107,936	$	236,360	$	128,424	$	107,936	$	236,360
LIABILITY FOR UNFUNDED LENDING COMMITMENTS	LIABILITY FOR UNFUNDED LENDING COMMITMENTS									LIABILITY FOR UNFUNDED LENDING COMMITMENTS
Balance at end of prior period	Balance at end of prior period		$	399	$	676		$	1,075	Balance at end of prior period	$	34,052	$	1,247	$	35,299	$	399	$	676	$	1,075
Adoption of ASU 2016-13	Adoption of ASU 2016-13		16,057		33			16,090		Adoption of ASU 2016-13	—		—		—		16,057		33		16,090
Balance at beginning of period	Balance at beginning of period		$	16,456	$	709		$	17,165	Balance at beginning of period	$	34,052	$	1,247	$	35,299	$	16,456	$	709	$	17,165
Provision for credit losses on unfunded lending commitments	Provision for credit losses on unfunded lending commitments		14,605		480			15,085		Provision for credit losses on unfunded lending commitments	(60)		(39)		(99)		17,536		499		18,035
Balance March 31, 2020			$	31,061	$	1,189		$	32,250
Balance September 30, 2020										Balance September 30, 2020	$	33,992	$	1,208	$	35,200	$	33,992	$	1,208	$	35,200
ALLOWANCE FOR CREDIT LOSSES ON LOANS AND LIABILITY FOR UNFUNDED LENDING COMMITMENTS	ALLOWANCE FOR CREDIT LOSSES ON LOANS AND LIABILITY FOR UNFUNDED LENDING COMMITMENTS		$	114,612	$	89,291		$	203,903	ALLOWANCE FOR CREDIT LOSSES ON LOANS AND LIABILITY FOR UNFUNDED LENDING COMMITMENTS	$	162,416	$	109,144	$	271,560	$	162,416	$	109,144	$	271,560

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Delinquent and non-accrual loans

The Company considers loans past due on the day following the contractual repayment date, if the contractual repayment was not received by the Company as of the end of the business day. The following table provides aging information on the Company’s past due and accruing loans, in addition to the balances of loans on non-accrual status, at ~~March 31,~~September 30, 2021 and December 31, 2020.


(In thousands)	(In thousands)	Current or Less Than 30 Days Past Due		30 – 89 Days Past Due		90 Days Past Due and Still Accruing		Non-accrual		Total		(In thousands)	Current or Less Than 30 Days Past Due		30 – 89 Days Past Due		90 Days Past Due and Still Accruing		Non-accrual		Total
March 31, 2021
September 30, 2021												September 30, 2021
Commercial:	Commercial:											Commercial:
Business	Business	$	6,601,246	$	2,384	$	364	$	20,215	$	6,624,209	Business	$	5,266,174	$	3,029	$	354	$	8,293	$	5,277,850
Real estate – construction and land	Real estate – construction and land	1,069,805		3,231		0		0		1,073,036		Real estate – construction and land	1,257,836		—		—		—		1,257,836
Real estate – business	Real estate – business	3,013,518		2,146		6		1,572		3,017,242		Real estate – business	2,935,233		2,042		—		577		2,937,852
Personal Banking:	Personal Banking:											Personal Banking:
Real estate – personal	Real estate – personal	2,820,687		3,592		2,420		1,719		2,828,418		Real estate – personal	2,762,146		3,029		2,566		1,551		2,769,292
Consumer	Consumer	1,940,997		15,439		10,397		0		1,966,833		Consumer	2,029,109		18,147		2,303		—		2,049,559
Revolving home equity	Revolving home equity	282,967		1,567		727		0		285,261		Revolving home equity	279,410		1,202		830		—		281,442
Consumer credit card	Consumer credit card	581,216		5,019		7,598		0		593,833		Consumer credit card	560,685		4,848		4,443		—		569,976
Overdrafts	Overdrafts	3,123		116		0		0		3,239		Overdrafts	4,294		289		—		—		4,583
Total	Total	$	16,313,559	$	33,494	$	21,512	$	23,506	$	16,392,071	Total	$	15,094,887	$	32,586	$	10,496	$	10,421	$	15,148,390
December 31, 2020	December 31, 2020											December 31, 2020
Commercial:	Commercial:											Commercial:
Business	Business	$	6,517,838	$	2,252	$	3,473	$	22,524	$	6,546,087	Business	$	6,517,838	$	2,252	$	3,473	$	22,524	$	6,546,087
Real estate – construction and land	Real estate – construction and land	1,021,592		0		3		0		1,021,595		Real estate – construction and land	1,021,592		—		3		—		1,021,595
Real estate – business	Real estate – business	3,016,215		7,666		6		2,230		3,026,117		Real estate – business	3,016,215		7,666		6		2,230		3,026,117
Personal Banking:	Personal Banking:											Personal Banking:
Real estate – personal	Real estate – personal	2,808,886		6,521		2,837		1,786		2,820,030		Real estate – personal	2,808,886		6,521		2,837		1,786		2,820,030
Consumer	Consumer	1,921,822		25,417		3,263		0		1,950,502		Consumer	1,921,822		25,417		3,263		—		1,950,502
Revolving home equity	Revolving home equity	305,037		1,656		390		0		307,083		Revolving home equity	305,037		1,656		390		—		307,083
Consumer credit card	Consumer credit card	635,770		7,090		12,218		0		655,078		Consumer credit card	635,770		7,090		12,218		—		655,078
Overdrafts	Overdrafts	2,896		253		0		0		3,149		Overdrafts	2,896		253		—		—		3,149
Total	Total	$	16,230,056	$	50,855	$	22,190	$	26,540	$	16,329,641	Total	$	16,230,056	$	50,855	$	22,190	$	26,540	$	16,329,641

At ~~March 31,~~September 30, 2021, the Company had ~~$8.2~~$5.5 million ~~and $908 thousand of~~in non-accrual business ~~and business real estate~~ loans ~~respectively,~~ that had no allowance for credit loss. At December 31, 2020, the Company had $9.4 million ofin non-accrual business loans that had no allowance for credit loss. The Company did not record any interest income on non-accrual loans during the three and nine months ended ~~March 31,~~September 30, 2021 and 2020, respectively.

Credit quality indicators

The following table provides information about the credit quality of the Commercial loan portfolio. The Company utilizes an internal risk rating system comprised of a series of grades to categorize loans according to perceived risk associated with the expectation of debt repayment based on borrower specific information including but not limited to current financial information, historical payment experience, industry information, collateral levels and collateral types. The “pass” category consists of a range of loan grades that reflect increasing, though still acceptable, risk. A loan is assigned the risk rating at origination and then monitored throughout the contractual term for possible risk rating changes. Movement of risk through the various grade levels in the “pass” category is monitored for early identification of credit deterioration. The “special mention” rating is applied to loans where the borrower exhibits negative financial trends due to borrower specific or systemic conditions that, if left uncorrected, threaten its capacity to meet its debt obligations. The borrower is believed to have sufficient financial flexibility to react to and resolve its negative financial situation. It is a transitional grade that is closely monitored for improvement or deterioration. The “substandard” rating is applied to loans where the borrower exhibits well-defined weaknesses that jeopardize its continued performance and are of a severity that the distinct possibility of default exists. Loans are placed on “non-accrual” when management does not expect to collect payments consistent with acceptable and agreed upon terms of repayment.

All loans are analyzed for risk rating updates annually. For larger loans, rating assessments may be more frequent if relevant information is obtained earlier through debt covenant monitoring or overall relationship management. Smaller loans

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are monitored as identified by the loan officer based on the risk profile of the individual borrower or if the loan becomes past due related to credit issues. Loans rated Special Mention, Substandard or Non-accrual are subject to quarterly review and monitoring processes. In addition to the regular monitoring performed by the lending personnel and credit committees, loans are subject to review by a credit review department which verifies the appropriateness of the risk ratings for the loans chosen as part of its risk-based review plan.

The risk category of loans in the Commercial portfolio as of ~~March 31,~~September 30, 2021 and December 31, 2020 are as follows:

Term Loans Amortized Cost Basis by Origination Year
(In thousands) 2021 2020 2019 2018 2017 Prior Revolving Loans Amortized Cost Basis Total
March 31, 2021
Business
    Risk Rating:
       Pass $ 639,977 $ 2,123,717 $ 895,233 $ 387,726 $ 312,324 $ 382,995 $ 1,663,896 $ 6,405,868
       Special mention 3,043 2,571 29,853 14,932 1,281 7,949 23,925 83,554
       Substandard 2,609 11,282 17,824 4,676 2,142 13,489 62,550 114,572
       Non-accrual 1,079 10,419 1 2,512 115 6,065 24 20,215
   Total Business: $ 646,708 $ 2,147,989 $ 942,911 $ 409,846 $ 315,862 $ 410,498 $ 1,750,395 $ 6,624,209
Real estate-construction
    Risk Rating:
       Pass $ 73,104 $ 542,446 $ 244,604 $ 55,775 $ 2,807 $ 25,804 $ 26,432 $ 970,972
       Special mention 0 28,003 0 1,013 34,539 0 0 63,555
       Substandard 13,191 10,030 0 15,288 0 0 0 38,509
    Total Real estate-construction: $ 86,295 $ 580,479 $ 244,604 $ 72,076 $ 37,346 $ 25,804 $ 26,432 $ 1,073,036
Real estate-business
    Risk Rating:
       Pass $ 167,100 $ 807,967 $ 676,478 $ 297,800 $ 224,394 $ 421,617 $ 64,817 $ 2,660,173
       Special mention 136 33,108 10,493 24,124 5,942 6,706 74 80,583
       Substandard 47,015 37,505 11,646 33,645 79,997 56,933 8,173 274,914
       Non-accrual 0 285 93 1,145 0 49 0 1,572
   Total Real estate-business: $ 214,251 $ 878,865 $ 698,710 $ 356,714 $ 310,333 $ 485,305 $ 73,064 $ 3,017,242
Commercial loans
    Risk Rating:
       Pass $ 880,181 $ 3,474,130 $ 1,816,315 $ 741,301 $ 539,525 $ 830,416 $ 1,755,145 $ 10,037,013
       Special mention 3,179 63,682 40,346 40,069 41,762 14,655 23,999 227,692
       Substandard 62,815 58,817 29,470 53,609 82,139 70,422 70,723 427,995
       Non-accrual 1,079 10,704 94 3,657 115 6,114 24 21,787
   Total Commercial loans: $ 947,254 $ 3,607,333 $ 1,886,225 $ 838,636 $ 663,541 $ 921,607 $ 1,849,891 $ 10,714,487


	Term Loans Amortized Cost Basis by Origination Year
(In thousands)	2021		2020		2019		2018		2017		Prior		Revolving Loans Amortized Cost Basis		Total
September 30, 2021
Business
Risk Rating:
Pass	$	1,134,349	$	857,499	$	719,076	$	287,921	$	184,147	$	316,405	$	1,662,395	$	5,161,792
Special mention	1,360		742		22,078		19,893		612		3,430		13,958		62,073
Substandard	3,489		9,371		7,961		4,124		5		11,444		9,298		45,692
Non-accrual	446		—		1		2,057		110		5,655		24		8,293
Total Business:	$	1,139,644	$	867,612	$	749,116	$	313,995	$	184,874	$	336,934	$	1,685,675	$	5,277,850
Real estate-construction
Risk Rating:
Pass	$	448,441	$	465,051	$	141,423	$	43,814	$	2,691	$	24,807	$	27,175	$	1,153,402
Special mention	15,474		28,037		—		995		19,499		—		—		64,005
Substandard	239		11,767		—		15,226		13,197		—		—		40,429

Total Real estate-construction:	$	464,154	$	504,855	$	141,423	$	60,035	$	35,387	$	24,807	$	27,175	$	1,257,836
Real estate-business
Risk Rating:
Pass	$	424,347	$	749,037	$	577,966	$	272,536	$	209,234	$	324,869	$	57,801	$	2,615,790
Special mention	1,080		29,998		10,980		22,751		2,117		5,853		2		72,781
Substandard	17,021		64,197		11,834		30,993		68,664		52,183		3,812		248,704
Non-accrual	198		65		76		205		—		33		—		577
Total Real estate-business:	$	442,646	$	843,297	$	600,856	$	326,485	$	280,015	$	382,938	$	61,615	$	2,937,852
Commercial loans
Risk Rating:
Pass	$	2,007,137	$	2,071,587	$	1,438,465	$	604,271	$	396,072	$	666,081	$	1,747,371	$	8,930,984
Special mention	17,914		58,777		33,058		43,639		22,228		9,283		13,960		198,859
Substandard	20,749		85,335		19,795		50,343		81,866		63,627		13,110		334,825
Non-accrual	644		65		77		2,262		110		5,688		24		8,870
Total Commercial loans:	$	2,046,444	$	2,215,764	$	1,491,395	$	700,515	$	500,276	$	744,679	$	1,774,465	$	9,473,538

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		Term Loans Amortized Cost Basis by Origination Year																	Term Loans Amortized Cost Basis by Origination Year
(In thousands)	(In thousands)	2020		2019		2018		2017		2016		Prior		Revolving Loans Amortized Cost Basis		Total		(In thousands)	2020		2019		2018		2017		2016		Prior		Revolving Loans Amortized Cost Basis		Total
December 31, 2020	December 31, 2020																	December 31, 2020
Business	Business																	Business
Risk Rating:	Risk Rating:																	Risk Rating:
Pass	Pass	$	2,472,419	$	966,068	$	438,557	$	329,207	$	163,357	$	281,604	$	1,619,680	$	6,270,892	Pass	$	2,472,419	$	966,068	$	438,557	$	329,207	$	163,357	$	281,604	$	1,619,680	$	6,270,892
Special mention	Special mention	28,612		26,746		14,102		1,781		5,091		1,664		41,749		119,745		Special mention	28,612		26,746		14,102		1,781		5,091		1,664		41,749		119,745
Substandard	Substandard	17,246		21,985		5,076		2,675		3,578		13,390		68,976		132,926		Substandard	17,246		21,985		5,076		2,675		3,578		13,390		68,976		132,926
Non-accrual	Non-accrual	12,619		1		5,327		391		502		3,659		25		22,524		Non-accrual	12,619		1		5,327		391		502		3,659		25		22,524
Total Business:	Total Business:	$	2,530,896	$	1,014,800	$	463,062	$	334,054	$	172,528	$	300,317	$	1,730,430	$	6,546,087	Total Business:	$	2,530,896	$	1,014,800	$	463,062	$	334,054	$	172,528	$	300,317	$	1,730,430	$	6,546,087
Real estate-construction	Real estate-construction																	Real estate-construction
Risk Rating:	Risk Rating:																	Risk Rating:
Pass	Pass	$	483,302	$	330,480	$	56,747	$	3,021	$	24,426	$	1,692	$	27,356	$	927,024	Pass	$	483,302	$	330,480	$	56,747	$	3,021	$	24,426	$	1,692	$	27,356	$	927,024
Special mention	Special mention	29,692		0		1,022		34,532		0		0		0		65,246		Special mention	29,692		—		1,022		34,532		—		—		—		65,246
Substandard	Substandard	1,154		0		14,989		13,182		0		0		0		29,325		Substandard	1,154		—		14,989		13,182		—		—		—		29,325

Total Real estate-construction:	Total Real estate-construction:	$	514,148	$	330,480	$	72,758	$	50,735	$	24,426	$	1,692	$	27,356	$	1,021,595	Total Real estate-construction:	$	514,148	$	330,480	$	72,758	$	50,735	$	24,426	$	1,692	$	27,356	$	1,021,595
Real estate- business	Real estate- business																	Real estate- business
Risk Rating:	Risk Rating:																	Risk Rating:
Pass	Pass	$	890,740	$	666,399	$	336,850	$	241,656	$	313,691	$	199,534	$	67,796	$	2,716,666	Pass	$	890,740	$	666,399	$	336,850	$	241,656	$	313,691	$	199,534	$	67,796	$	2,716,666
Special mention	Special mention	8,936		21,734		49,580		6,597		17,504		1,309		3,002		108,662		Special mention	8,936		21,734		49,580		6,597		17,504		1,309		3,002		108,662
Substandard	Substandard	46,882		1,037		4,061		81,435		17,538		45,014		2,592		198,559		Substandard	46,882		1,037		4,061		81,435		17,538		45,014		2,592		198,559
Non-accrual	Non-accrual	478		188		1,480		0		0		84		0		2,230		Non-accrual	478		188		1,480		—		—		84		—		2,230
Total Real-estate business:	Total Real-estate business:	$	947,036	$	689,358	$	391,971	$	329,688	$	348,733	$	245,941	$	73,390	$	3,026,117	Total Real-estate business:	$	947,036	$	689,358	$	391,971	$	329,688	$	348,733	$	245,941	$	73,390	$	3,026,117
Commercial loans	Commercial loans																	Commercial loans
Risk Rating:	Risk Rating:																	Risk Rating:
Pass	Pass	$	3,846,461	$	1,962,947	$	832,154	$	573,884	$	501,474	$	482,830	$	1,714,832	$	9,914,582	Pass	$	3,846,461	$	1,962,947	$	832,154	$	573,884	$	501,474	$	482,830	$	1,714,832	$	9,914,582
Special mention	Special mention	67,240		48,480		64,704		42,910		22,595		2,973		44,751		293,653		Special mention	67,240		48,480		64,704		42,910		22,595		2,973		44,751		293,653
Substandard	Substandard	65,282		23,022		24,126		97,292		21,116		58,404		71,568		360,810		Substandard	65,282		23,022		24,126		97,292		21,116		58,404		71,568		360,810
Non-accrual	Non-accrual	13,097		189		6,807		391		502		3,743		25		24,754		Non-accrual	13,097		189		6,807		391		502		3,743		25		24,754
Total Commercial loans:	Total Commercial loans:	$	3,992,080	$	2,034,638	$	927,791	$	714,477	$	545,687	$	547,950	$	1,831,176	$	10,593,799	Total Commercial loans:	$	3,992,080	$	2,034,638	$	927,791	$	714,477	$	545,687	$	547,950	$	1,831,176	$	10,593,799

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The credit quality of Personal Banking loans is monitored primarily on the basis of aging/delinquency, and this information is provided as of ~~March 31,~~September 30, 2021 and December 31, 2020 below:

Term Loans Amortized Cost Basis by Origination Year
(In thousands) 2021 2020 2019 2018 2017 Prior Revolving Loans Amortized Cost Basis Total
March 31, 2021
Real estate-personal
       Current to 90 days past due $ 219,663 $ 1,063,039 $ 443,537 $ 199,212 $ 186,744 $ 702,872 $ 9,212 $ 2,824,279
       Over 90 days past due 0 563 463 275 343 776 0 2,420
       Non-accrual 0 24 187 114 45 1,349 0 1,719
   Total Real estate-personal: $ 219,663 $ 1,063,626 $ 444,187 $ 199,601 $ 187,132 $ 704,997 $ 9,212 $ 2,828,418
Consumer
       Current to 90 days past due $ 148,812 $ 489,710 $ 295,133 $ 136,567 $ 93,905 $ 134,996 $ 657,313 $ 1,956,436
       Over 90 days past due 0 113 136 306 85 376 9,381 10,397
    Total Consumer: $ 148,812 $ 489,823 $ 295,269 $ 136,873 $ 93,990 $ 135,372 $ 666,694 $ 1,966,833
Revolving home equity
       Current to 90 days past due $ 0 $ 0 $ 0 $ 0 $ 0 $ 0 $ 284,534 $ 284,534
       Over 90 days past due 0 0 0 0 0 0 727 727
   Total Revolving home equity: $ 0 $ 0 $ 0 $ 0 $ 0 $ 0 $ 285,261 $ 285,261
Consumer credit card
       Current to 90 days past due $ 0 $ 0 $ 0 $ 0 $ 0 $ 0 $ 586,235 $ 586,235
       Over 90 days past due 0 0 0 0 0 0 7,598 7,598
   Total Consumer credit card: $ 0 $ 0 $ 0 $ 0 $ 0 $ 0 $ 593,833 $ 593,833
Overdrafts
       Current to 90 days past due $ 3,239 $ 0 $ 0 $ 0 $ 0 $ 0 $ 0 $ 3,239
    Total Overdrafts: $ 3,239 $ 0 $ 0 $ 0 $ 0 $ 0 $ 0 $ 3,239
Personal banking loans
       Current to 90 days past due $ 371,714 $ 1,552,749 $ 738,670 $ 335,779 $ 280,649 $ 837,868 $ 1,537,294 $ 5,654,723
       Over 90 days past due 0 676 599 581 428 1,152 17,706 21,142
       Non-accrual 0 24 187 114 45 1,349 0 1,719
   Total Personal banking loans: $ 371,714 $ 1,553,449 $ 739,456 $ 336,474 $ 281,122 $ 840,369 $ 1,555,000 $ 5,677,584


	Term Loans Amortized Cost Basis by Origination Year
(In thousands)	2021		2020		2019		2018		2017		Prior		Revolving Loans Amortized Cost Basis		Total
September 30, 2021
Real estate-personal
Current to 90 days past due	$	509,080	$	941,728	$	379,912	$	170,651	$	158,655	$	595,786	$	9,363	$	2,765,175
Over 90 days past due	86		663		—		188		167		1,462		—		2,566
Non-accrual	—		—		185		111		—		1,255		—		1,551
Total Real estate-personal:	$	509,166	$	942,391	$	380,097	$	170,950	$	158,822	$	598,503	$	9,363	$	2,769,292
Consumer
Current to 90 days past due	$	441,146	$	391,312	$	221,490	$	96,086	$	59,935	$	93,205	$	744,082	$	2,047,256
Over 90 days past due	54		310		250		230		27		253		1,179		2,303

Total Consumer:	$	441,200	$	391,622	$	221,740	$	96,316	$	59,962	$	93,458	$	745,261	$	2,049,559
Revolving home equity
Current to 90 days past due	$	—	$	—	$	—	$	—	$	—	$	—	$	280,612	$	280,612
Over 90 days past due	—		—		—		—		—		—		830		830

Total Revolving home equity:	$	—	$	—	$	—	$	—	$	—	$	—	$	281,442	$	281,442
Consumer credit card
Current to 90 days past due	$	—	$	—	$	—	$	—	$	—	$	—	$	565,533	$	565,533
Over 90 days past due	—		—		—		—		—		—		4,443		4,443

Total Consumer credit card:	$	—	$	—	$	—	$	—	$	—	$	—	$	569,976	$	569,976
Overdrafts
Current to 90 days past due	$	4,583	$	—	$	—	$	—	$	—	$	—	$	—	$	4,583


Total Overdrafts:	$	4,583	$	—	$	—	$	—	$	—	$	—	$	—	$	4,583
Personal banking loans
Current to 90 days past due	$	954,809	$	1,333,040	$	601,402	$	266,737	$	218,590	$	688,991	$	1,599,590	$	5,663,159
Over 90 days past due	140		973		250		418		194		1,715		6,452		10,142
Non-accrual	—		—		185		111		—		1,255		—		1,551
Total Personal banking loans:	$	954,949	$	1,334,013	$	601,837	$	267,266	$	218,784	$	691,961	$	1,606,042	$	5,674,852

Table of Contents


		Term Loans Amortized Cost Basis by Origination Year																	Term Loans Amortized Cost Basis by Origination Year
(In thousands)	(In thousands)	2020		2019		2018		2017		2016		Prior		Revolving Loans Amortized Cost Basis		Total		(In thousands)	2020		2019		2018		2017		2016		Prior		Revolving Loans Amortized Cost Basis		Total
December 31, 2020	December 31, 2020																	December 31, 2020
Real estate-personal	Real estate-personal																	Real estate-personal
Current to 90 days past due	Current to 90 days past due	$	1,123,918	$	488,379	$	218,390	$	201,971	$	227,265	$	544,008	$	11,476	$	2,815,407	Current to 90 days past due	$	1,123,918	$	488,379	$	218,390	$	201,971	$	227,265	$	544,008	$	11,476	$	2,815,407
Over 90 days past due	Over 90 days past due	534		375		281		411		388		848		0		2,837		Over 90 days past due	534		375		281		411		388		848		—		2,837
Non-accrual	Non-accrual	29		191		116		45		65		1,340		0		1,786		Non-accrual	29		191		116		45		65		1,340		—		1,786
Total Real estate-personal:	Total Real estate-personal:	$	1,124,481	$	488,945	$	218,787	$	202,427	$	227,718	$	546,196	$	11,476	$	2,820,030	Total Real estate-personal:	$	1,124,481	$	488,945	$	218,787	$	202,427	$	227,718	$	546,196	$	11,476	$	2,820,030
Consumer	Consumer																	Consumer
Current to 90 days past due	Current to 90 days past due	$	536,799	$	337,431	$	161,337	$	115,886	$	75,769	$	86,831	$	633,186	$	1,947,239	Current to 90 days past due	$	536,799	$	337,431	$	161,337	$	115,886	$	75,769	$	86,831	$	633,186	$	1,947,239
Over 90 days past due	Over 90 days past due	212		358		328		220		174		397		1,574		3,263		Over 90 days past due	212		358		328		220		174		397		1,574		3,263

Total Consumer:	Total Consumer:	$	537,011	$	337,789	$	161,665	$	116,106	$	75,943	$	87,228	$	634,760	$	1,950,502	Total Consumer:	$	537,011	$	337,789	$	161,665	$	116,106	$	75,943	$	87,228	$	634,760	$	1,950,502
Revolving home equity	Revolving home equity																	Revolving home equity
Current to 90 days past due	Current to 90 days past due	$	0	$	0	$	0	$	0	$	0	$	0	$	306,693	$	306,693	Current to 90 days past due	$	—	$	—	$	—	$	—	$	—	$	—	$	306,693	$	306,693
Over 90 days past due	Over 90 days past due	0		0		0		0		0		0		390		390		Over 90 days past due	—		—		—		—		—		—		390		390

Total Revolving home equity:	Total Revolving home equity:	$	0	$	0	$	0	$	0	$	0	$	0	$	307,083	$	307,083	Total Revolving home equity:	$	—	$	—	$	—	$	—	$	—	$	—	$	307,083	$	307,083
Consumer credit card	Consumer credit card																	Consumer credit card
Current to 90 days past due	Current to 90 days past due	$	0	$	0	$	0	$	0	$	0	$	0	$	642,860	$	642,860	Current to 90 days past due	$	—	$	—	$	—	$	—	$	—	$	—	$	642,860	$	642,860
Over 90 days past due	Over 90 days past due	0		0		0		0		0		0		12,218		12,218		Over 90 days past due	—		—		—		—		—		—		12,218		12,218

Total Consumer credit card:	Total Consumer credit card:	$	0	$	0	$	0	$	0	$	0	$	0	$	655,078	$	655,078	Total Consumer credit card:	$	—	$	—	$	—	$	—	$	—	$	—	$	655,078	$	655,078
Overdrafts	Overdrafts																	Overdrafts
Current to 90 days past due	Current to 90 days past due	$	3,149	$	0	$	0	$	0	$	0	$	0	$	0	$	3,149	Current to 90 days past due	$	3,149	$	—	$	—	$	—	$	—	$	—	$	—	$	3,149

Total Overdrafts:	Total Overdrafts:	$	3,149	$	0	$	0	$	0	$	0	$	0	$	0	$	3,149	Total Overdrafts:	$	3,149	$	—	$	—	$	—	$	—	$	—	$	—	$	3,149
Personal banking loans	Personal banking loans																	Personal banking loans
Current to 90 days past due	Current to 90 days past due	$	1,663,866	$	825,810	$	379,727	$	317,857	$	303,034	$	630,839	$	1,594,215	$	5,715,348	Current to 90 days past due	$	1,663,866	$	825,810	$	379,727	$	317,857	$	303,034	$	630,839	$	1,594,215	$	5,715,348
Over 90 days past due	Over 90 days past due	746		733		609		631		562		1,245		14,182		18,708		Over 90 days past due	746		733		609		631		562		1,245		14,182		18,708
Non-accrual	Non-accrual	29		191		116		45		65		1,340		0		1,786		Non-accrual	29		191		116		45		65		1,340		—		1,786
Total Personal banking loans:	Total Personal banking loans:	$	1,664,641	$	826,734	$	380,452	$	318,533	$	303,661	$	633,424	$	1,608,397	$	5,735,842	Total Personal banking loans:	$	1,664,641	$	826,734	$	380,452	$	318,533	$	303,661	$	633,424	$	1,608,397	$	5,735,842

Collateral-dependent loans

The Company's collateral-dependent loans are comprised of large loans on non-accrual status. The Company requires that collateral-dependent loans are either over-collateralized or carry collateral equal to the amortized cost of the loan. The following table presents the amortized cost basis of collateral-dependent loans as of ~~March 31,~~September 30, 2021 and December 31, 2020.

(In thousands) Business Assets Future Revenue Streams Oil & Gas Assets Total
March 31, 2021
Commercial:
Business $ 0 $ 0 $ 13,687 $ 13,687
Real estate - business 0 908 0 908
Total $ 0 $ 908 $ 13,687 $ 14,595
December 31, 2020
Commercial:
Business $ 13,109 $ 0 $ 2,695 $ 15,804
Real estate - business 0 986 0 986
Total $ 13,109 $ 986 $ 2,695 $ 16,790


(In thousands)	Business Assets		Business Real Estate		Oil & Gas Assets		Total
September 30, 2021
Commercial:
Business	$	2,056	$	—	$	2,518	$	4,574








Total	$	2,056	$	—	$	2,518	$	4,574
December 31, 2020
Commercial:
Business	$	13,109	$	—	$	2,695	$	15,804

Real estate - business	—		986		—		986






Total	$	13,109	$	986	$	2,695	$	16,790

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Other Personal Banking loan information

As noted above, the credit quality of Personal Banking loans is monitored primarily on the basis of aging/delinquency, and this information is provided in the table in the above section on "Credit quality indicators." In addition, FICO scores are obtained and updated on a quarterly basis for most of the loans in the Personal Banking portfolio. This is a published credit score designed to measure the risk of default by taking into account various factors from a borrower's financial history and is considered supplementary information utilized by the Company, as management does not consider this information in evaluating the allowance for credit losses on loans. The Bank normally obtains a FICO score at the loan's origination and

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renewal dates, and updates are obtained on a quarterly basis. Excluded from the table below are certain personal real estate loans for which FICO scores are not obtained because the loans generally pertain to commercial customer activities and are often underwritten with other collateral considerations. These loans totaled ~~$188.6~~$186.0 million at ~~March 31,~~September 30, 2021 and $191.1 million at December 31, 2020. The table also excludes consumer loans related to the Company's patient healthcare loan program, which totaled ~~$179.8~~$189.6 million at ~~March 31,~~September 30, 2021 and $188.1 million at December 31, 2020. As the healthcare loans are guaranteed by the hospital, customer FICO scores are not obtained for these loans. The personal real estate loans and consumer loans excluded below totaled less than 7% of the Personal Banking portfolio. For the remainder of loans in the Personal Banking portfolio, the table below shows the percentage of balances outstanding at ~~March 31,~~September 30, 2021 and December 31, 2020 by FICO score.


Personal Banking Loans	Personal Banking Loans									Personal Banking Loans
		% of Loan Category									% of Loan Category
		Real Estate - Personal		Consumer		Revolving Home Equity		Consumer Credit Card			Real Estate - Personal		Consumer		Revolving Home Equity		Consumer Credit Card
March 31, 2021
September 30, 2021										September 30, 2021
FICO score:	FICO score:									FICO score:
Under 600	Under 600	0.9	%	2.2	%	1.3	%	4.3	%	Under 600	.9	%	1.7	%	0.9	%	3.3	%
600 - 659	600 - 659	2.1		3.9		2.3		11.7		600 - 659	2.0		3.8		2.3		11.3
660 - 719	660 - 719	8.1		14.4		9.1		32.9		660 - 719	7.8		14.2		9.2		30.8
720 - 779	720 - 779	22.9		25.4		22.8		28.0		720 - 779	24.4		25.0		21.0		28.5
780 and over	780 and over	66.0		54.1		64.5		23.1		780 and over	64.9		55.3		66.6		26.1
Total	Total	100.0	%	100.0	%	100.0	%	100.0	%	Total	100.0	%	100.0	%	100.0	%	100.0	%
December 31, 2020	December 31, 2020									December 31, 2020
FICO score:	FICO score:									FICO score:
Under 600	Under 600	0.8	%	2.3	%	1.3	%	5.0	%	Under 600	.8	%	2.3	%	1.3	%	5.0	%
600 - 659	600 - 659	1.9		4.2		2.4		12.3		600 - 659	1.9		4.2		2.4		12.3
660 - 719	660 - 719	8.8		14.1		8.6		31.2		660 - 719	8.8		14.1		8.6		31.2
720 - 779	720 - 779	24.5		23.9		22.2		28.0		720 - 779	24.5		23.9		22.2		28.0
780 and over	780 and over	64.0		55.5		65.5		23.5		780 and over	64.0		55.5		65.5		23.5
Total	Total	100.0	%	100.0	%	100.0	%	100.0	%	Total	100.0	%	100.0	%	100.0	%	100.0	%

Troubled debt restructurings

Restructured loans are those extended to borrowers who are experiencing financial difficulty and who have been granted a concession. Restructured loans are placed on non-accrual status if the Company does not believe it probable that amounts due under the contractual terms will be collected. Commercial performing restructured loans are primarily comprised of certain business, construction and business real estate loans classified as substandard but renewed at rates judged to be non-market. These loans are performing in accordance with their modified terms, and because the Company believes it probable that all amounts due under the modified terms of the agreements will be collected, interest on these loans is being recognized on an accrual basis. Troubled debt restructurings also include certain credit card and other small consumer loans under various debt management and assistance programs. Modifications to these loans generally involve removing the available line of credit, placing loans on amortizing status, and lowering the contractual interest rate. Certain personal real estate, revolving home equity, and consumer loans were classified as consumer bankruptcy troubled debt restructurings because they were not reaffirmed by the borrower in bankruptcy proceedings. Interest on these loans is being recognized on an accrual basis, as the borrowers are continuing to make payments. Other consumer loans classified as troubled debt restructurings consist of various other workout arrangements with consumer customers.

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(In thousands)	(In thousands)		March 31, 2021		December 31, 2020		(In thousands)		September 30, 2021		December 31, 2020
Accruing restructured loans:	Accruing restructured loans:						Accruing restructured loans:
		Commercial	$	118,515	$	117,740		Commercial	$	110,583	$	117,740
		Assistance programs	6,881		7,804			Assistance programs	6,789		7,804
		Consumer bankruptcy	2,716		2,841			Consumer bankruptcy	2,327		2,841
		Other consumer	2,301		2,353			Other consumer	2,293		2,353
Non-accrual loans	Non-accrual loans		9,158		9,889		Non-accrual loans		7,866		9,889
Total troubled debt restructurings	Total troubled debt restructurings		$	139,571	$	140,627	Total troubled debt restructurings		$	129,858	$	140,627

Section 4013 of the CARES Act was signed into law on March 27, 2020, and includes a provision that short-term modifications are not troubled debt restructurings, if made on a good-faith basis in response to COVID-19 to borrowers who were current prior to December 31, 2019. The Company follows the guidance under the CARES Act when determining if a

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customer’s modification is subject to troubled debt restructuring classification. If it is deemed the modification is not short-term, not COVID-19 related or the customer does not meet the criteria under the guidance to be scoped out of troubled debt restructuring classification, the Company will evaluate the loan modifications under its existing framework which requires modifications that result in a concession to a borrower experiencing financial difficulty be accounted for as a troubled debt restructuring.

The initial guidance issued under the CARES Act was due to expire on December 31, 2020. During January 2021, the Consolidated Appropriations Act, 2021 was enacted and extended through the end of 2021 the relief offered under the CARES Act related to the accounting and disclosure requirements for troubled debt restructurings as a result of COVID-19. The Company elected to adopt the extension of this guidance.

The table below shows the balance of troubled debt restructurings by loan classification at ~~March 31,~~September 30, 2021, in addition to the outstanding balances of these restructured loans which the Company considers to have been in default at any time during the past twelve months. For purposes of this disclosure, the Company considers "default" to mean 90 days or more past due as to interest or principal.


(In thousands)	(In thousands)	March 31, 2021		Balance 90 days past due at any time during previous 12 months		(In thousands)	September 30, 2021		Balance 90 days past due at any time during previous 12 months
Commercial:	Commercial:					Commercial:
Business	Business	$	62,384	$	630	Business	$	53,850	$	347
Real estate - construction and land	Real estate - construction and land	10,107		0		Real estate - construction and land	10,104		—
Real estate - business	Real estate - business	54,024		908		Real estate - business	53,240		198
Personal Banking:	Personal Banking:					Personal Banking:
Real estate - personal	Real estate - personal	3,153		308		Real estate - personal	3,131		483
Consumer	Consumer	3,176		213		Consumer	2,865		177
Revolving home equity	Revolving home equity	27		0		Revolving home equity	23		—
Consumer credit card	Consumer credit card	6,700		506		Consumer credit card	6,645		368
Total troubled debt restructurings	Total troubled debt restructurings	$	139,571	$	2,565	Total troubled debt restructurings	$	129,858	$	1,573

For those loans on non-accrual status also classified as restructured, the modification did not create any further financial effect on the Company as those loans were already recorded at net realizable value. For those performing commercial loans classified as restructured, there were no concessions involving forgiveness of principal or interest and, therefore, there was no financial impact to the Company as a result of modification to these loans. No financial impact resulted from those performing loans where the debt was not reaffirmed in bankruptcy, as no changes to loan terms occurred in that process. However, the effects of modifications to loans under various debt management and assistance programs were estimated to decrease interest income by approximately ~~$1.0 million~~$815 thousand on an annual, pre-tax basis, compared to amounts contractually owed. Other modifications to consumer loans mainly involve extensions and other small modifications that did not include the forgiveness of principal or interest.

The allowance for credit losses related to troubled debt restructurings on non-accrual status is determined by individual evaluation, including collateral adequacy, using the same process as loans on non-accrual status which are not classified as troubled debt restructurings. Those performing loans classified as troubled debt restructurings are accruing loans which

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management expects to collect under contractual terms. Performing commercial loans having no other concessions granted other than being renewed at non-market interest rates are judged to have similar risk characteristics as non-troubled debt commercial loans and are collectively evaluated based on internal risk rating, loan type, delinquency, historical experience and current economic factors. Performing personal banking loans classified as troubled debt restructurings resulted from the borrower not reaffirming the debt during bankruptcy and have had no other concession granted, other than the Bank's future limitations on collecting payment deficiencies or in pursuing foreclosure actions. As such, they have similar risk characteristics as non-troubled debt personal banking loans and are evaluated collectively based on loan type, delinquency, historical experience and current economic factors.

If a troubled debt restructuring defaults and is already on non-accrual status, the allowance for credit losses continues to be based on individual evaluation, using discounted expected cash flows or the fair value of collateral. If an accruing troubled debt restructuring defaults, the loan's risk rating is downgraded to non-accrual status and the loan's related allowance for credit losses is determined based on individual evaluation, or if necessary, the loan is charged off and collection efforts begin.

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The Company had commitments of $~~30.7 million~~245 thousand at ~~March 31,~~September 30, 2021 to lend additional funds to borrowers with restructured loans. ~~Included in these~~Additionally, the Company had commitments at ~~March 31,~~September 30, 2021 ~~are $27.7~~of $24.0 million ofrelated to letters of credit with ~~borrowers with restructured loans.~~an internal risk rating below substandard.

Loans held for sale

The Company designates certain long-term fixed rate personal real estate loans as held for sale, and the Company has elected the fair value option for these loans. The election of the fair value option aligns the accounting for these loans with the related economic hedges discussed in Note 11. The loans are primarily sold to ~~FNMA~~Federal Home Loan Mortgage Corporation (FHLMC) and ~~FHLMC.~~Federal National Mortgage Association (FNMA). At ~~March 31,~~September 30, 2021, the fair value of these loans was ~~$30.5~~$12.0 million, and the unpaid principal balance was ~~$30.0 million~~$11.6 million.

The Company also designates certain student loan originations as held for sale. The borrowers are credit-worthy students who are attending colleges and universities. The loans are intended to be sold in the secondary market, and the Company maintains contracts with Sallie Mae to sell the loans within 210 days after the last disbursement to the student. These loans are carried at lower of cost or fair value, which at ~~March 31,~~September 30, 2021 totaled ~~$7.6~~$4.1 million.

At ~~March 31,~~September 30, 2021, ~~NaN~~none of the loans held for sale were on non-accrual status or 90 days past due and still accruing.

Foreclosed real estate/repossessed assets

The Company’s holdings of foreclosed real estate totaled ~~$208~~$115 thousand and $93 thousand at ~~March 31,~~September 30, 2021 and December 31, 2020, respectively. Personal property acquired in repossession, generally autos, ~~marine and recreational vehicles (RV),~~ totaled ~~$1.8~~$1.0 million and $1.4 million at ~~March 31,~~September 30, 2021 and December 31, 2020, respectively. Upon acquisition, these assets are recorded at fair value less estimated selling costs at the date of foreclosure, establishing a new cost basis. They are subsequently carried at the lower of this cost basis or fair value less estimated selling costs.

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3. Investment Securities

Investment securities consisted of the following at ~~March 31,~~September 30, 2021 and December 31, 2020.


(In thousands)	(In thousands)	March 31, 2021		December 31, 2020		(In thousands)	September 30, 2021		December 31, 2020
Available for sale debt securities	Available for sale debt securities	$	12,528,203	$	12,449,264	Available for sale debt securities	$	14,165,656	$	12,449,264
Trading debt securities	Trading debt securities	26,925		35,321		Trading debt securities	40,114		35,321
Equity securities:	Equity securities:					Equity securities:
Readily determinable fair value	Readily determinable fair value	2,931		2,966		Readily determinable fair value	7,118		2,966
No readily determinable fair value	No readily determinable fair value	1,406		1,397		No readily determinable fair value	2,056		1,397
Other:	Other:					Other:
Federal Reserve Bank stock	Federal Reserve Bank stock	34,222		34,070		Federal Reserve Bank stock	34,379		34,070
Federal Home Loan Bank stock	Federal Home Loan Bank stock	10,125		10,307		Federal Home Loan Bank stock	10,185		10,307
Equity method investments	Equity method investments	17,309		18,000		Equity method investments	1,834		18,000
Private equity investments	Private equity investments	94,257		94,368		Private equity investments	138,052		94,368
Total investment securities (1)	Total investment securities (1)	$	12,715,378	$	12,645,693	Total investment securities (1)	$	14,399,394	$	12,645,693

(1)Accrued interest receivable totaled ~~$39.8~~$39.4 million and $41.5 million at ~~March 31,~~September 30, 2021 and December 31, 2020, respectively, and was included within other assets on the consolidated balance sheet.

The Company has elected to measure equity securities with no readily determinable fair value at cost minus impairment, if any, plus or minus changes resulting from observable price changes for the identical or similar investment of the same issuer. This portfolio includes the Company's holdings of Visa Class B shares, which have a carrying value of zero, as there have not been observable price changes in orderly transactions for identical or similar investments of the same issuer. During the period, the Company did not record any impairment or other adjustments to the carrying amount of its portfolio of equity securities with no readily determinable fair value.

Other investment securities include Federal Reserve Bank (FRB) stock, Federal Home Loan Bank (FHLB) stock, equity method investments, and investments in portfolio concerns held by the Company's private equity subsidiary. FRB stock and FHLB stock are held for debt and regulatory purposes. Investment in FRB stock is based on the capital structure of the investing bank, and investment in FHLB stock is tied to the level of borrowings from the FHLB. These holdings are carried at cost. Additionally, the Company's equity method investments are carried at cost, adjusted to reflect the Company's portion of income, loss, or dividends of the investee. These ~~holdings~~adjustments are ~~carried at cost.~~included in non-interest income on the Company's income

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statement. The Company's private equity investments, in the absence of readily ascertainable market values, are carried at estimated fair value.

The majority of the Company’s investment portfolio is comprised of available for sale debt securities, which are carried at fair value with changes in fair value reported in accumulated other comprehensive income (AOCI). A summary of the available for sale debt securities by maturity groupings as of ~~March 31,~~September 30, 2021 is shown below. The investment portfolio includes agency mortgage-backed securities, which are guaranteed by agencies such as ~~the~~ FHLMC, FNMA, and ~~GNMA,~~Government National Mortgage Association (GNMA), in addition to non-agency mortgage-backed securities, which have no guarantee but are collateralized by commercial and residential mortgages. Also included are certain other asset-backed securities, which are primarily collateralized by credit cards, automobiles, student loans, and commercial loans. These securities differ from traditional debt securities primarily in that they may have uncertain maturity dates and are priced based on estimated prepayment rates on the underlying collateral.

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(In thousands)	(In thousands)	Amortized Cost		Fair Value		(In thousands)	Amortized Cost		Fair Value
U.S. government and federal agency obligations:	U.S. government and federal agency obligations:					U.S. government and federal agency obligations:
Within 1 year	Within 1 year	$	28,829	$	29,556	Within 1 year	$	79,731	$	81,194
After 1 but within 5 years	After 1 but within 5 years	497,629		529,644		After 1 but within 5 years	454,372		479,137
After 5 but within 10 years	After 5 but within 10 years	191,156		214,390		After 5 but within 10 years	198,011		223,859

Total U.S. government and federal agency obligations	Total U.S. government and federal agency obligations	717,614		773,590		Total U.S. government and federal agency obligations	732,114		784,190
Government-sponsored enterprise obligations:	Government-sponsored enterprise obligations:					Government-sponsored enterprise obligations:
Within 1 year		14,993		14,065

After 10 years	After 10 years	35,803		36,751		After 10 years	50,781		51,941
Total government-sponsored enterprise obligations	Total government-sponsored enterprise obligations	50,796		50,816		Total government-sponsored enterprise obligations	50,781		51,941
State and municipal obligations:	State and municipal obligations:					State and municipal obligations:
Within 1 year	Within 1 year	91,179		92,217		Within 1 year	170,006		171,558
After 1 but within 5 years	After 1 but within 5 years	839,094		872,047		After 1 but within 5 years	785,942		813,597
After 5 but within 10 years	After 5 but within 10 years	619,310		631,678		After 5 but within 10 years	752,596		764,446
After 10 years	After 10 years	397,103		384,869		After 10 years	410,023		405,475
Total state and municipal obligations	Total state and municipal obligations	1,946,686		1,980,811		Total state and municipal obligations	2,118,567		2,155,076
Mortgage and asset-backed securities:	Mortgage and asset-backed securities:					Mortgage and asset-backed securities:
Agency mortgage-backed securities	Agency mortgage-backed securities	6,296,555		6,327,450		Agency mortgage-backed securities	5,943,839		5,974,802
Non-agency mortgage-backed securities	Non-agency mortgage-backed securities	358,400		358,498		Non-agency mortgage-backed securities	1,228,509		1,225,091
Asset-backed securities	Asset-backed securities	2,418,692		2,436,885		Asset-backed securities	3,342,935		3,359,915
Total mortgage and asset-backed securities	Total mortgage and asset-backed securities	9,073,647		9,122,833		Total mortgage and asset-backed securities	10,515,283		10,559,808
Other debt securities:	Other debt securities:					Other debt securities:
Within 1 year	Within 1 year	46,537		47,170		Within 1 year	113,944		115,321
After 1 but within 5 years	After 1 but within 5 years	278,766		286,310		After 1 but within 5 years	222,106		226,915
After 5 but within 10 years	After 5 but within 10 years	258,563		251,640		After 5 but within 10 years	255,052		253,271
After 10 years	After 10 years	15,432		15,033		After 10 years	19,437		19,134
Total other debt securities	Total other debt securities	599,298		600,153		Total other debt securities	610,539		614,641
Total available for sale debt securities	Total available for sale debt securities	$	12,388,041	$	12,528,203	Total available for sale debt securities	$	14,027,284	$	14,165,656

Investments in U.S. government and federal agency obligations include U.S. Treasury inflation-protected securities, which totaled ~~$372.9~~$387.1 million, at fair value, at ~~March 31,~~September 30, 2021. Interest paid on these securities increases with inflation and decreases with deflation, as measured by the Consumer Price Index. At maturity, the principal paid is the greater of an inflation-adjusted principal or the original principal.

Allowance for credit losses on available for sale debt securities

The Company adopted ASU 2016-13, Measurement of Credit Losses on Financial Instruments, on January 1, 2020. The adoption of ASU 2016-13 had no impact to the Company's available for sale securities reported in its consolidated financial statements at January 1, 2020. For the ~~three~~nine months ended ~~March 31,~~September 30, 2021 and 2020, the Company did not recognize a credit loss expense on any available for sale debt securities.

The Company’s model for establishing its allowance for credit losses uses cash flows projected to be received over the estimated life of the securities, discounted to present value, and compared to the current amortized cost bases of the securities. Securities for which fair value is less than amortized cost are reviewed for impairment. Special emphasis is placed on securities whose credit rating has fallen below Baa3 (Moody's) or BBB- (Standard & Poor's), whose fair values have fallen more than 20% below purchase price, or who have been identified based on management’s judgment. These securities are placed on a

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watch list and cash flow analyses are prepared on an individual security basis. Credit impairment is determined using input factors such as cash flow projections, contractual payments required, expected delinquency rates, credit support from other tranches, prepayment speeds, collateral loss severity rates (including loan to values), and various other information related to the underlying collateral. At ~~March 31,~~September 30, 2021, the fair value of securities on this watch list was ~~$25.6~~$13.7 million compared to $31.0 million at December 31, 2020.

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Significant inputs to the cash flow model used at ~~March 31,~~September 30, 2021 to quantify credit losses were primarily credit support agreements, as the securities on the Company's watch list at ~~March 31,~~September 30, 2021 were securities backed by government-guaranteed student loans and are expected to perform as contractually required. As of ~~March 31,~~September 30, 2021, the Company did not identify any securities for which a credit loss exists.

The table below summarizes debt securities available for sale in an unrealized loss position, aggregated by length of loss period, for which an allowance for credit losses has not been recorded at ~~March 31,~~September 30, 2021 and December 31, 2020. Unrealized losses on these available for sale securities have not been recognized into income because after review, the securities were deemed not to be impaired. The unrealized losses on these securities are primarily attributable to changes in interest rates and current market conditions. Additionally, management does not intend to sell the securities, and it is more likely than not that management will not be required to sell the securities prior to their anticipated recovery.


		Less than 12 months				12 months or longer				Total					Less than 12 months				12 months or longer				Total
(In thousands)	(In thousands)	Fair Value		Unrealized Losses		Fair Value		Unrealized Losses		Fair Value		Unrealized Losses		(In thousands)	Fair Value		Unrealized Losses		Fair Value		Unrealized Losses		Fair Value		Unrealized Losses
March 31, 2021
September 30, 2021														September 30, 2021

Government-sponsored enterprise obligations	Government-sponsored enterprise obligations	$	18,535	$	1,283	$	0	$	0	$	18,535	$	1,283	Government-sponsored enterprise obligations	$	19,249	$	569	$	—	$	—	$	19,249	$	569
State and municipal obligations	State and municipal obligations	653,549		20,627		2,851		34		656,400		20,661		State and municipal obligations	757,283		9,795		14,385		436		771,668		10,231
Mortgage and asset-backed securities:	Mortgage and asset-backed securities:													Mortgage and asset-backed securities:
Agency mortgage-backed securities	Agency mortgage-backed securities	3,373,029		64,787		3,630		17		3,376,659		64,804		Agency mortgage-backed securities	3,076,674		44,140		38,993		1,968		3,115,667		46,108
Non-agency mortgage-backed securities	Non-agency mortgage-backed securities	162,080		2,063		0		0		162,080		2,063		Non-agency mortgage-backed securities	911,825		5,020		—		—		911,825		5,020
Asset-backed securities	Asset-backed securities	657,219		4,939		192,697		1,351		849,916		6,290		Asset-backed securities	1,024,409		3,609		107,526		705		1,131,935		4,314
Total mortgage and asset-backed securities	Total mortgage and asset-backed securities	4,192,328		71,789		196,327		1,368		4,388,655		73,157		Total mortgage and asset-backed securities	5,012,908		52,769		146,519		2,673		5,159,427		55,442
Other debt securities	Other debt securities	263,768		10,325		0		0		263,768		10,325		Other debt securities	233,200		4,475		23,375		1,326		256,575		5,801
Total	Total	$	5,128,180	$	104,024	$	199,178	$	1,402	$	5,327,358	$	105,426	Total	$	6,022,640	$	67,608	$	184,279	$	4,435	$	6,206,919	$	72,043
December 31, 2020	December 31, 2020													December 31, 2020

Government-sponsored enterprise obligations	Government-sponsored enterprise obligations	$	19,720	$	98	$	0	$	0	$	19,720	$	98	Government-sponsored enterprise obligations	$	19,720	$	98	$	—	$	—	$	19,720	$	98
State and municipal obligations	State and municipal obligations	45,622		230		0		0		45,622		230		State and municipal obligations	45,622		230		—		—		45,622		230
Mortgage and asset-backed securities:	Mortgage and asset-backed securities:													Mortgage and asset-backed securities:
Agency mortgage-backed securities	Agency mortgage-backed securities	470,373		2,802		0		0		470,373		2,802		Agency mortgage-backed securities	470,373		2,802		—		—		470,373		2,802
Non-agency mortgage-backed securities	Non-agency mortgage-backed securities	112,861		380		0		0		112,861		380		Non-agency mortgage-backed securities	112,861		380		—		—		112,861		380
Asset-backed securities	Asset-backed securities	21,360		56		253,734		2,617		275,094		2,673		Asset-backed securities	21,360		56		253,734		2,617		275,094		2,673
Total mortgage and asset-backed securities	Total mortgage and asset-backed securities	604,594		3,238		253,734		2,617		858,328		5,855		Total mortgage and asset-backed securities	604,594		3,238		253,734		2,617		858,328		5,855
Other debt securities	Other debt securities	24,522		175		0		0		24,522		175		Other debt securities	24,522		175		—		—		24,522		175
Total	Total	$	694,458	$	3,741	$	253,734	$	2,617	$	948,192	$	6,358	Total	$	694,458	$	3,741	$	253,734	$	2,617	$	948,192	$	6,358

The entire available for sale debt portfolio included ~~$5.3~~$6.2 billion of securities that were in a loss position at ~~March 31,~~September 30, 2021, compared to $948.2 million at December 31, 2020. The total amount of unrealized loss on these securities was ~~$105.4~~$72.0 million at ~~March 31,~~September 30, 2021, an increase of ~~$99.1~~$65.7 million compared to the loss at December 31, 2020. Securities with significant unrealized losses are discussed in the "Allowance for credit losses on available for sale debt securities" section above.

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For debt securities classified as available for sale, the following tables show the amortized cost, fair value, and allowance for credit losses of securities available for sale at ~~March 31,~~September 30, 2021 and December 31, 2020, and the corresponding amounts of gross unrealized gains and losses (pre-tax) in AOCI, by security type.


(In thousands)	(In thousands)	Amortized Cost		Gross Unrealized Gains		Gross Unrealized Losses		Allowance for Credit Losses		Fair Value		(In thousands)	Amortized Cost		Gross Unrealized Gains		Gross Unrealized Losses		Allowance for Credit Losses		Fair Value
March 31, 2021
September 30, 2021												September 30, 2021
U.S. government and federal agency obligations	U.S. government and federal agency obligations	$	717,614	$	55,976	$	0	$	0	$	773,590	U.S. government and federal agency obligations	$	732,114	$	52,076	$	—	$	—	$	784,190
Government-sponsored enterprise obligations	Government-sponsored enterprise obligations	50,796		1,303		(1,283)		0		50,816		Government-sponsored enterprise obligations	50,781		1,729		(569)		—		51,941
State and municipal obligations	State and municipal obligations	1,946,686		54,786		(20,661)		0		1,980,811		State and municipal obligations	2,118,567		46,740		(10,231)		—		2,155,076
Mortgage and asset-backed securities:	Mortgage and asset-backed securities:											Mortgage and asset-backed securities:
Agency mortgage-backed securities	Agency mortgage-backed securities	6,296,555		95,699		(64,804)		0		6,327,450		Agency mortgage-backed securities	5,943,839		77,071		(46,108)		—		5,974,802
Non-agency mortgage-backed securities	Non-agency mortgage-backed securities	358,400		2,161		(2,063)		0		358,498		Non-agency mortgage-backed securities	1,228,509		1,602		(5,020)		—		1,225,091
Asset-backed securities	Asset-backed securities	2,418,692		24,483		(6,290)		0		2,436,885		Asset-backed securities	3,342,935		21,294		(4,314)		—		3,359,915
Total mortgage and asset-backed securities	Total mortgage and asset-backed securities	9,073,647		122,343		(73,157)		0		9,122,833		Total mortgage and asset-backed securities	10,515,283		99,967		(55,442)		—		10,559,808
Other debt securities	Other debt securities	599,298		11,180		(10,325)		0		600,153		Other debt securities	610,539		9,903		(5,801)		—		614,641
Total	Total	$	12,388,041	$	245,588	$	(105,426)	$	0	$	12,528,203	Total	$	14,027,284	$	210,415	$	(72,043)	$	—	$	14,165,656
December 31, 2020	December 31, 2020											December 31, 2020
U.S. government and federal agency obligations	U.S. government and federal agency obligations	$	775,592	$	62,467	$	0	$	0	$	838,059	U.S. government and federal agency obligations	$	775,592	$	62,467	$	—	$	—	$	838,059
Government-sponsored enterprise obligations	Government-sponsored enterprise obligations	50,803		3,780		(98)		0		54,485		Government-sponsored enterprise obligations	50,803		3,780		(98)		—		54,485
State and municipal obligations	State and municipal obligations	1,968,006		77,323		(230)		0		2,045,099		State and municipal obligations	1,968,006		77,323		(230)		—		2,045,099
Mortgage and asset-backed securities:	Mortgage and asset-backed securities:											Mortgage and asset-backed securities:
Agency mortgage-backed securities	Agency mortgage-backed securities	6,557,098		157,789		(2,802)		0		6,712,085		Agency mortgage-backed securities	6,557,098		157,789		(2,802)		—		6,712,085
Non-agency mortgage-backed securities	Non-agency mortgage-backed securities	358,074		3,380		(380)		0		361,074		Non-agency mortgage-backed securities	358,074		3,380		(380)		—		361,074
Asset-backed securities	Asset-backed securities	1,853,791		31,125		(2,673)		0		1,882,243		Asset-backed securities	1,853,791		31,125		(2,673)		—		1,882,243
Total mortgage and asset-backed securities	Total mortgage and asset-backed securities	8,768,963		192,294		(5,855)		0		8,955,402		Total mortgage and asset-backed securities	8,768,963		192,294		(5,855)		—		8,955,402
Other debt securities	Other debt securities	534,169		22,225		(175)		0		556,219		Other debt securities	534,169		22,225		(175)		—		556,219
Total	Total	$	12,097,533	$	358,089	$	(6,358)	$	0	$	12,449,264	Total	$	12,097,533	$	358,089	$	(6,358)	$	—	$	12,449,264

The following tables present proceeds from sales of securities and the components of investment securities gains and losses which have been recognized in earnings.


		For the Three Months Ended March 31					For the Nine Months Ended September 30
(In thousands)	(In thousands)	2021		2020		(In thousands)	2021		2020
Proceeds from sales of securities:	Proceeds from sales of securities:					Proceeds from sales of securities:

Available for sale debt securities						Available for sale debt securities	$	—	$	574,374
Equity securities	Equity securities	$	0	$	2	Equity securities	—		2
Other	Other	9,292		0		Other	10,060		—
Total proceeds	Total proceeds	$	9,292	$	2	Total proceeds	$	10,060	$	574,376

Investment securities gains (losses), net:	Investment securities gains (losses), net:					Investment securities gains (losses), net:
Available for sale debt securities:						Available for sale debt securities:

Gains realized on sales						Gains realized on sales	$	—	$	16,965

Equity securities:	Equity securities:					Equity securities:

Gains realized on sales	Gains realized on sales	$	0	$	2	Gains realized on sales	—		2

Fair value adjustments, net	Fair value adjustments, net	(35)		(295)		Fair value adjustments, net	152		(126)
Other:	Other:					Other:
Gains realized on sales	Gains realized on sales	1,523		0		Gains realized on sales	1,611		—

Fair value adjustments, net	Fair value adjustments, net	8,365		(13,008)		Fair value adjustments, net	38,002		(18,116)
Total investment securities gains (losses), net	Total investment securities gains (losses), net	$	9,853	$	(13,301)	Total investment securities gains (losses), net	$	39,765	$	(1,275)

Net gains on investment securities for the ~~three~~nine months ended ~~March 31,~~September 30, 2021 were mainly comprised of gains of ~~$1.5~~$1.6 million realized on the sale of a private equity investment and net gains in fair value of ~~$8.4~~$38.0 million on private equity investments due to fair value adjustments.

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At ~~March 31,~~September 30, 2021, securities totaling ~~$4.7~~$5.7 billion in fair value were pledged to secure public fund deposits, securities sold under agreements to repurchase, trust funds, and borrowings at the FRB and FHLB, compared to $4.8 billion at December 31,

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2020. Securities pledged under agreements pursuant to which the collateral may be sold or re-pledged by the secured parties approximated ~~$209.1~~$213.1 million, while the remaining securities were pledged under agreements pursuant to which the secured parties may not sell or re-pledge the collateral. Except for obligations of various government-sponsored enterprises such as FNMA, FHLB and FHLMC, 0no investment in a single issuer exceeded 10% of stockholders’ equity.

4. Goodwill and Other Intangible Assets

The following table presents information about the Company's intangible assets which have estimable useful lives.


		March 31, 2021								December 31, 2020									September 30, 2021								December 31, 2020
(In thousands)	(In thousands)	Gross Carrying Amount		Accumulated Amortization		Valuation Allowance		Net Amount		Gross Carrying Amount		Accumulated Amortization		Valuation Allowance		Net Amount		(In thousands)	Gross Carrying Amount		Accumulated Amortization		Valuation Allowance		Net Amount		Gross Carrying Amount		Accumulated Amortization		Valuation Allowance		Net Amount
Amortizable intangible assets:	Amortizable intangible assets:																	Amortizable intangible assets:
Core deposit premium	Core deposit premium	$	31,270	$	(30,006)	$	0	$	1,264	$	31,270	$	(29,912)	$	0	$	1,358	Core deposit premium	$	31,270	$	(30,186)	$	—	$	1,084	$	31,270	$	(29,912)	$	—	$	1,358
Mortgage servicing rights	Mortgage servicing rights	17,025		(7,743)		(1,048)		8,234		15,238		(6,886)		(2,103)		6,249		Mortgage servicing rights	19,747		(8,990)		(983)		9,774		15,238		(6,886)		(2,103)		6,249
Total	Total	$	48,295	$	(37,749)	$	(1,048)	$	9,498	$	46,508	$	(36,798)	$	(2,103)	$	7,607	Total	$	51,017	$	(39,176)	$	(983)	$	10,858	$	46,508	$	(36,798)	$	(2,103)	$	7,607

Aggregate amortization expense on intangible assets was ~~$951~~$682 thousand and ~~$268~~$859 thousand for the three month periods ended ~~March 31,~~September 30, 2021 and 2020, respectively, and $2.4 million and $1.6 million for the nine month periods ended September 30, 2021 and 2020, respectively. The following table shows the estimated annual amortization expense for the next five fiscal years. This expense is based on existing asset balances and the interest rate environment as of ~~March 31,~~September 30, 2021. The Company’s actual amortization expense in any given period may be different from the estimated amounts depending upon the acquisition of intangible assets, changes in mortgage interest rates, prepayment rates and other market conditions.


(In thousands)	(In thousands)			(In thousands)
2021	2021	$	2,198	2021	$	2,929
2022	2022	1,437		2022	1,799
2023	2023	1,194		2023	1,498
2024	2024	991		2024	1,244
2025	2025	817		2025	1,027

Changes in the carrying amount of goodwill and net other intangible assets for the ~~three~~nine month period ended ~~March 31,~~September 30, 2021 are as follows:


(In thousands)	(In thousands)	Goodwill		Easement		Core Deposit Premium		Mortgage Servicing Rights		(In thousands)	Goodwill		Easement		Core Deposit Premium		Mortgage Servicing Rights
Balance January 1, 2021	Balance January 1, 2021	$	138,921	$	3,600	$	1,358	$	6,249	Balance January 1, 2021	$	138,921	$	3,600	$	1,358	$	6,249

Originations	Originations	0						1,787		Originations	—		—		—		4,509
Amortization	Amortization	0				(94)		(857)		Amortization	—		—		(274)		(2,104)
Impairment reversal	Impairment reversal	0						1,055		Impairment reversal	—		—		—		1,120
Balance March 31, 2021		$	138,921	$	3,600	$	1,264	$	8,234
Balance September 30, 2021										Balance September 30, 2021	$	138,921	$	3,600	$	1,084	$	9,774

Goodwill allocated to the Company’s operating segments at ~~March 31,~~September 30, 2021 and December 31, 2020 is shown below.


(In thousands)
Consumer segment	$	70,721
Commercial segment	67,454
Wealth segment	746
Total goodwill	$	138,921

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5. Guarantees

The Company, as a provider of financial services, routinely issues financial guarantees in the form of financial and performance standby letters of credit. Standby letters of credit are contingent commitments issued by the Company generally to guarantee the payment or performance obligation of a customer to a third party. While these represent a potential outlay by the Company, a significant amount of the commitments may expire without being drawn upon. The Company has recourse against the customer for any amount it is required to pay to a third party under a standby letter of credit. The letters of credit are subject to the same credit policies, underwriting standards and approval process as loans made by the Company. Most of the standby letters of credit are secured, and in the event of nonperformance by customers, the Company has rights to the underlying collateral, which could include commercial real estate, physical plant and property, inventory, receivables, cash and marketable securities.

Upon issuance of standby letters of credit, the Company recognizes a liability for the fair value of the obligation undertaken, which is estimated to be equivalent to the amount of fees received from the customer over the life of the agreement. At ~~March 31,~~September 30, 2021, that net liability was ~~$3.0~~$3.1 million, which will be accreted into income over the remaining life of the respective commitments. The contractual amount of these letters of credit, which represents the maximum potential future payments guaranteed by the Company, was ~~$440.4~~$423.6 million at ~~March 31,~~September 30, 2021.

The Company periodically enters into credit risk participation agreements (RPAs) as a guarantor to other financial institutions, in order to mitigate those institutions’ credit risk associated with interest rate swaps with third parties. The RPA stipulates that, in the event of default by the third party on the interest rate swap, the Company will reimburse a portion of the loss borne by the financial institution. These interest rate swaps are normally collateralized (generally with real property, inventories and equipment) by the third party, which limits the credit risk associated with the Company’s RPAs. The third parties usually have other borrowing relationships with the Company. The Company monitors overall borrower collateral and at ~~March 31,~~September 30, 2021, believes sufficient collateral is available to cover potential swap losses. The RPAs are carried at fair value throughout their term with all changes in fair value, including those due to a change in the third party’s creditworthiness, recorded in current earnings. The terms of the RPAs, which correspond to the terms of the underlying swaps, range from 2 years to 1115 years. At ~~March 31,~~September 30, 2021, the fair value of the Company's guarantee liabilities for RPAs was ~~$339~~$283 thousand, and the notional amount of the underlying swaps was ~~$272.0~~$268.1 million. The maximum potential future payment guaranteed by the Company cannot be readily estimated but is dependent upon the fair value of the interest rate swaps at the time of default.

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6. Leases

The Company has net investments in direct financing and sales-type leases to commercial, industrial, and tax-exempt entities. These leases are included within business loans on the Company's consolidated balance sheets. The Company primarily leases various types of equipment, trucks and trailers, and office furniture and fixtures. Lease agreements may include options for the lessee to renew or purchase the leased equipment at the end of the lease term. The Company has elected to adopt the lease component expedient in which the lease and nonlease components are combined into the total lease receivable. The Company also leases office space to third parties, and these leases are classified as operating leases. The leases may include options to renew or expand the leased space, and currently the leases have remaining terms of 43 months to 76 years.

The following table provides the components of lease income.


		For the Three Months Ended March 31					For the Three Months Ended September 30						For the Nine Months Ended September 30
(in thousands)	(in thousands)		2021		2020			(in thousands)	2021		2020			2021		2020
Direct financing and sales-type leases	Direct financing and sales-type leases		$	6,121	$	6,358		Direct financing and sales-type leases	$	5,482	$	6,437		$	17,398	$	19,099
Operating leases(a)	Operating leases(a)		2,074		2,061			Operating leases(a)	1,717		2,270			5,721		6,491
Total lease income	Total lease income		$	8,195	$	8,419		Total lease income	$	7,199	$	8,707		$	23,119	$	25,590

(a) Includes rent from Tower Properties Company, a related party, of $19 thousand for the three month periods ended September 30, 2021 and 2020, and $57 thousand for the nine months ended ~~March 31,~~September 30, 2021 and 2020.

7. Pension

The amount of net pension cost is shown in the table below:


		For the Three Months Ended March 31					For the Three Months Ended September 30						For the Nine Months Ended September 30
(In thousands)	(In thousands)		2021		2020			(In thousands)	2021		2020			2021		2020
Service cost - benefits earned during the period	Service cost - benefits earned during the period		$	95	$	101		Service cost - benefits earned during the period	$	95	$	93		$	284	$	295
Interest cost on projected benefit obligation	Interest cost on projected benefit obligation		556		822			Interest cost on projected benefit obligation	514		818			1,626		2,463
Expected return on plan assets	Expected return on plan assets		(1,124)		(1,297)			Expected return on plan assets	(1,151)		(1,317)			(3,399)		(3,911)
Amortization of prior service cost	Amortization of prior service cost		(68)		(68)			Amortization of prior service cost	(67)		(67)			(203)		(203)
Amortization of unrecognized net loss	Amortization of unrecognized net loss		651		542			Amortization of unrecognized net loss	669		503			1,971		1,587
Net periodic pension cost	Net periodic pension cost		$	110	$	100		Net periodic pension cost	$	60	$	30		$	279	$	231

All benefits accrued under the Company’s defined benefit pension plan have been frozen since January 1, 2011. During the first ~~three~~nine months of 2021, the Company made 0 funding contributions to its defined benefit pension plan and made minimal funding contributions to a supplemental executive retirement plan (the CERP), which carries no segregated assets.

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8. Common Stock *

Presented below is a summary of the components used to calculate basic and diluted income per share. The Company applies the two-class method of computing income per share, as nonvested share-based awards that pay nonforfeitable common stock dividends are considered securities which participate in undistributed earnings with common stock. The two-class method requires the calculation of separate income per share amounts for the nonvested share-based awards and for common stock. Income per share attributable to common stock is shown in the table below. Nonvested share-based awards are further discussed in Note 13.


		For the Three Months Ended March 31					For the Three Months Ended September 30						For the Nine Months Ended September 30
(In thousands, except per share data)	(In thousands, except per share data)		2021		2020			(In thousands, except per share data)	2021		2020			2021		2020
Basic income per common share:	Basic income per common share:							Basic income per common share:
Net income attributable to Commerce Bancshares, Inc.	Net income attributable to Commerce Bancshares, Inc.		$	130,972	$	51,857		Net income attributable to Commerce Bancshares, Inc.	$	122,561	$	132,448		$	415,859	$	224,168
Less preferred stock dividends	Less preferred stock dividends		0		2,250			Less preferred stock dividends	—		7,466			—		11,966
Net income available to common shareholders	Net income available to common shareholders		130,972		49,607			Net income available to common shareholders	122,561		124,982			415,859		212,202
Less income allocated to nonvested restricted stock	Less income allocated to nonvested restricted stock		1,200		470			Less income allocated to nonvested restricted stock	1,114		1,173			3,792		1,996
Net income allocated to common stock	Net income allocated to common stock		$	129,772	$	49,137		Net income allocated to common stock	$	121,447	$	123,809		$	412,067	$	210,206
Weighted average common shares outstanding	Weighted average common shares outstanding		116,260		116,674			Weighted average common shares outstanding	115,836		116,256			116,085		116,391
Basic income per common share	Basic income per common share		$	1.12	$	.42		Basic income per common share	$	1.05	$	1.06		$	3.55	$	1.80
Diluted income per common share:	Diluted income per common share:							Diluted income per common share:
Net income available to common shareholders	Net income available to common shareholders		$	130,972	$	49,607		Net income available to common shareholders	$	122,561	$	124,982		$	415,859	$	212,202
Less income allocated to nonvested restricted stock	Less income allocated to nonvested restricted stock		1,198		469			Less income allocated to nonvested restricted stock	1,112		1,170			3,785		1,993
Net income allocated to common stock	Net income allocated to common stock		$	129,774	$	49,138		Net income allocated to common stock	$	121,449	$	123,812		$	412,074	$	210,209
Weighted average common shares outstanding	Weighted average common shares outstanding		116,260		116,674			Weighted average common shares outstanding	115,836		116,256			116,085		116,391
Net effect of the assumed exercise of stock-based awards - based on
the treasury stock method using the average market price for the respective periods			313		271
Net effect of the assumed exercise of stock-based awards - based on the								Net effect of the assumed exercise of stock-based awards - based on the
treasury stock method using the average market price for the respective periods								treasury stock method using the average market price for the respective periods	241		188			280		219
Weighted average diluted common shares outstanding	Weighted average diluted common shares outstanding		116,573		116,945			Weighted average diluted common shares outstanding	116,077		116,444			116,365		116,610
Diluted income per common share	Diluted income per common share		$	1.11	$	.42		Diluted income per common share	$	1.05	$	1.06		$	3.54	$	1.80

Unexercised stock appreciation rights of 5294 thousand and ~~241~~413 thousand for the three month periods ended ~~March 31,~~September 30, 2021 and 2020, respectively, and 58 thousand and 295 thousand for the nine month periods ended September 30, 2021 and 2020, respectively, were excluded from the computation of diluted income per common share because their inclusion would have been anti-dilutive.

On September 1, 2020, the Company redeemed all outstanding shares of its 6.00% Series B Non-Cumulative Perpetual Preferred Stock, $1.00 par value per share (Series B Preferred Stock) and the corresponding depositary shares representing fractional interests in the Series B Preferred Stock (Series B Depositary Shares).

* All prior year share and per share amounts in this note have been restated for the 5% common stock dividend distributed in December 2020.

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9. Accumulated Other Comprehensive Income

The table below shows the activity and accumulated balances for components of other comprehensive income. The largest component is the unrealized holding gains and losses on available for sale debt securities. Another component is the amortization from other comprehensive income of losses associated with pension benefits, which occurs as the losses are included in current net periodic pension cost. The remaining component is gains and losses in fair value on certain interest rate floors that have been designated as cash flow hedging instruments. The interest rate floors were terminated during 2020, and the realized gains will be amortized into interest income through the original maturity dates of the interest rate floors. Information about unrealized gains and losses on securities can be found in Note 3, and information about unrealized gains and losses on cash flow hedge derivatives is located in Note 11.


		Unrealized Gains (Losses) on Securities (1)		Pension Loss		Unrealized Gains (Losses) on Cash Flow Hedge Derivatives (2)		Total Accumulated Other Comprehensive Income (Loss)								Unrealized Gains (Losses) on Securities (1)		Pension Loss		Unrealized Gains (Losses) on Cash Flow Hedge Derivatives (2)		Total Accumulated Other Comprehensive Income (Loss)
(In thousands)	(In thousands)									(In thousands)

Balance January 1, 2021	Balance January 1, 2021	$	263,801							$	(25,118)	$	92,694	$	331,377		Balance January 1, 2021					$	263,801	$	(25,118)	$	92,694	$	331,377

Other comprehensive loss before reclassifications to current earnings	Other comprehensive loss before reclassifications to current earnings	(211,569)		0		0		(211,569)		Other comprehensive loss before reclassifications to current earnings						(213,362)		—		—		(213,362)
Amounts reclassified to current earnings from accumulated other comprehensive income	Amounts reclassified to current earnings from accumulated other comprehensive income	0		583		(5,848)		(5,265)		Amounts reclassified to current earnings from accumulated other comprehensive income						—		1,768		(18,024)		(16,256)
Current period other comprehensive income (loss), before tax	Current period other comprehensive income (loss), before tax	(211,569)		583		(5,848)		(216,834)		Current period other comprehensive income (loss), before tax						(213,362)		1,768		(18,024)		(229,618)
Income tax (expense) benefit	Income tax (expense) benefit	52,893		(146)		1,462		54,209		Income tax (expense) benefit						53,343		(442)		4,506		57,407
Current period other comprehensive income (loss), net of tax	Current period other comprehensive income (loss), net of tax	(158,676)		437		(4,386)		(162,625)		Current period other comprehensive income (loss), net of tax						(160,019)		1,326		(13,518)		(172,211)

Balance March 31, 2021		$	105,125	$	(24,681)	$	88,308	$	168,752
Balance September 30, 2021										Balance September 30, 2021						$	103,782	$	(23,792)	$	79,176	$	159,166
Balance January 1, 2020	Balance January 1, 2020	$	102,073	$	(21,940)	$	30,311	$	110,444	Balance January 1, 2020						$	102,073	$	(21,940)	$	30,311	$	110,444

Other comprehensive income before reclassifications to current earnings	Other comprehensive income before reclassifications to current earnings	104,942		0		84,617		189,559		Other comprehensive income before reclassifications to current earnings						237,583		—		94,702		332,285
Amounts reclassified to current earnings from accumulated other comprehensive income	Amounts reclassified to current earnings from accumulated other comprehensive income	(46)		474		268		696		Amounts reclassified to current earnings from accumulated other comprehensive income						(16,965)		1,384		(6,050)		(21,631)
Current period other comprehensive income, before tax	Current period other comprehensive income, before tax	104,896		474		84,885		190,255		Current period other comprehensive income, before tax						220,618		1,384		88,652		310,654
Income tax expense	Income tax expense	(26,224)		(118)		(21,221)		(47,563)		Income tax expense						(55,154)		(346)		(22,163)		(77,663)
Current period other comprehensive income, net of tax	Current period other comprehensive income, net of tax	78,672		356		63,664		142,692		Current period other comprehensive income, net of tax						165,464		1,038		66,489		232,991

Balance March 31, 2020		$	180,745	$	(21,584)	$	93,975	$	253,136
Balance September 30, 2020										Balance September 30, 2020						$	267,537	$	(20,902)	$	96,800	$	343,435

(1) The pre-tax amounts reclassified from accumulated other comprehensive income to current earnings are included in "investment securities gains (losses), net" in the consolidated statements of income.

(2) The pre-tax amounts reclassified from accumulated other comprehensive income to current earnings are included in "interest and fees on loans" in the consolidated statements of income.

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10. Segments

The Company segregates financial information for use in assessing its performance and allocating resources among 3 operating segments: Consumer, Commercial and Wealth. The Consumer segment consists of various consumer loan and deposit products offered through its retail branch network of approximately ~~160~~155 locations. This segment also includes indirect and other consumer loan financing businesses, along with debit and credit card loan and fee businesses. Residential mortgage origination, sales and servicing functions are included in this Consumer segment, but residential mortgage loans retained by the Company are not considered part of this segment and are instead included in the Other/Elimination column. The Commercial segment provides corporate lending (including the Small Business Banking product line within the branch network), leasing, and international services, along with business and governmental deposit products and commercial cash management services. This segment also includes both merchant and commercial bank card products as well as the Capital Markets Group, which sells fixed income securities and provides securities safekeeping and accounting services to its business and correspondent bank customers. The Wealth segment provides traditional trust and estate planning, advisory and discretionary investment management, and brokerage services. This segment also provides various loan and deposit related services to its private banking customers.

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The following table presents selected financial information by segment and reconciliations of combined segment totals to consolidated totals. There were 0no material intersegment revenues between the three segments. Management periodically makes changes to methods of assigning costs and income to its business segments to better reflect operating results. If appropriate, these changes are reflected in prior year information presented below.


(In thousands)	(In thousands)	Consumer		Commercial		Wealth		Segment Totals		Other/Elimination		Consolidated Totals		(In thousands)	Consumer		Commercial		Wealth		Segment Totals		Other/Elimination		Consolidated Totals

Three Months Ended March 31, 2021
Three Months Ended September 30, 2021														Three Months Ended September 30, 2021
Net interest income	Net interest income	$	77,939	$	110,169	$	17,457	$	205,565	$	183	$	205,748	Net interest income	$	80,411	$	115,536	$	18,075	$	214,022	$	15	$	214,037
Provision for credit losses	Provision for credit losses	(9,901)		(27)		5		(9,923)		16,155		6,232		Provision for credit losses	(3,557)		(69)		9		(3,617)		11,002		7,385
Non-interest income	Non-interest income	38,248		50,728		50,985		139,961		(3,916)		136,045		Non-interest income	35,758		52,092		55,241		143,091		(5,585)		137,506
Investment securities gains, net	Investment securities gains, net	0		0		0		0		9,853		9,853		Investment securities gains, net	—		—		—		—		13,108		13,108
Non-interest expense	Non-interest expense	(70,504)		(79,281)		(33,043)		(182,828)		(9,745)		(192,573)		Non-interest expense	(75,823)		(84,604)		(34,286)		(194,713)		(16,907)		(211,620)
Income before income taxes	Income before income taxes	$	35,782	$	81,589	$	35,404	$	152,775	$	12,530	$	165,305	Income before income taxes	$	36,789	$	82,955	$	39,039	$	158,783	$	1,633	$	160,416

Three Months Ended March 31, 2020
Nine Months Ended September 30, 2021														Nine Months Ended September 30, 2021
Net interest income														Net interest income	$	239,159	$	340,345	$	53,186	$	632,690	$	(4,923)	$	627,767
Provision for credit losses														Provision for credit losses	(19,122)		4,856		10		(14,256)		73,528		59,272
Non-interest income														Non-interest income	110,911		155,079		158,731		424,721		(12,027)		412,694
Investment securities gains, net														Investment securities gains, net	—		—		—		—		39,765		39,765
Non-interest expense														Non-interest expense	(220,276)		(246,502)		(101,377)		(568,155)		(34,164)		(602,319)
Income before income taxes														Income before income taxes	$	110,672	$	253,778	$	110,550	$	475,000	$	62,179	$	537,179
Three Months Ended September 30, 2020														Three Months Ended September 30, 2020
Net interest income														Net interest income	$	80,944	$	111,527	$	15,303	$	207,774	$	8,188	$	215,962
Provision for loan losses														Provision for loan losses	(7,654)		(200)		13		(7,841)		4,740		(3,101)
Non-interest income														Non-interest income	37,115		47,920		47,701		132,736		(3,164)		129,572
Investment securities gains, net														Investment securities gains, net	—		—		—		—		16,155		16,155
Non-interest expense														Non-interest expense	(73,075)		(78,277)		(30,933)		(182,285)		(8,573)		(190,858)
Income before income taxes														Income before income taxes	$	37,330	$	80,970	$	32,084	$	150,384	$	17,346	$	167,730
Nine Months Ended September 30, 2020														Nine Months Ended September 30, 2020
Net interest income	Net interest income	$	78,981	$	85,896	$	12,959	$	177,836	$	23,229	$	201,065	Net interest income	$	241,195	$	300,301	$	41,686	$	583,182	$	36,902	$	620,084
Provision for credit losses	Provision for credit losses	(11,206)		356		(3)		(10,853)		(47,100)		(57,953)		Provision for credit losses	(23,885)		(3,122)		10		(26,997)		(114,596)		(141,593)
Non-interest income	Non-interest income	34,081		49,887		47,409		131,377		(7,714)		123,663		Non-interest income	107,489		143,746		139,700		390,935		(20,185)		370,750
Investment securities losses, net	Investment securities losses, net	0		0		0		0		(13,301)		(13,301)		Investment securities losses, net	—		—		—		—		(1,275)		(1,275)
Non-interest expense	Non-interest expense	(77,412)		(80,820)		(31,769)		(190,001)		(3,697)		(193,698)		Non-interest expense	(225,791)		(237,327)		(92,915)		(556,033)		(16,035)		(572,068)
Income before income taxes	Income before income taxes	$	24,444	$	55,319	$	28,596	$	108,359	$	(48,583)	$	59,776	Income before income taxes	$	99,008	$	203,598	$	88,481	$	391,087	$	(115,189)	$	275,898

The information presented above was derived from the internal profitability reporting system used by management to monitor and manage the financial performance of the Company. This information is based on internal management accounting procedures and methods, which have been developed to reflect the underlying economics of the businesses. The methodologies are applied in connection with funds transfer pricing and assignment of overhead costs among segments. Funds transfer pricing was used in the determination of net interest income by assigning a standard cost (credit) for funds used (provided by) assets and liabilities based on their maturity, prepayment and/or repricing characteristics.

The segment activity, as shown above, includes both direct and allocated items. Amounts in the “Other/Elimination” column include activity not related to the segments, such as that relating to administrative functions, the investment securities portfolio, and the effect of certain expense allocations to the segments. The provision for credit losses in this category contains the difference between net loan charge-offs assigned directly to the segments and the recorded provision for credit loss expense. Included in this category’s net interest income are earnings of the investment portfolio, which are not allocated to a segment.

The performance measurement of the operating segments is based on the management structure of the Company and is not necessarily comparable with similar information for any other financial institution. The information is also not necessarily indicative of the segments' financial condition and results of operations if they were independent entities.

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11. Derivative Instruments

The notional amounts of the Company’s derivative instruments are shown in the table below. These contractual amounts, along with other terms of the derivative, are used to determine amounts to be exchanged between counterparties and are not a measure of loss exposure. At ~~March 31,~~September 30, 2021, the Company’s derivative instruments are accounted for as free-standing derivatives, and changes in their fair value are recorded in current earnings.


(In thousands)	(In thousands)	March 31, 2021		December 31, 2020		(In thousands)	September 30, 2021		December 31, 2020
Interest rate swaps	Interest rate swaps	$	2,297,174	$	2,367,017	Interest rate swaps	$	2,236,974	$	2,367,017

Interest rate caps	Interest rate caps	186,110		103,028		Interest rate caps	185,177		103,028
Credit risk participation agreements	Credit risk participation agreements	352,107		381,170		Credit risk participation agreements	372,661		381,170
Foreign exchange contracts	Foreign exchange contracts	4,514		7,431		Foreign exchange contracts	7,566		7,431
Mortgage loan commitments	Mortgage loan commitments	72,668		67,543		Mortgage loan commitments	44,233		67,543
Mortgage loan forward sale contracts	Mortgage loan forward sale contracts	13,671		0		Mortgage loan forward sale contracts	6,987		—
Forward TBA contracts	Forward TBA contracts	68,000		89,000		Forward TBA contracts	37,000		89,000
Total notional amount	Total notional amount	$	2,994,244	$	3,015,189	Total notional amount	$	2,890,598	$	3,015,189

The largest group of notional amounts relate to interest rate swap contracts sold to commercial customers who wish to modify their interest rate sensitivity. The customers are engaged in a variety of businesses, including real estate, manufacturing, retail product distribution, education, and retirement communities. These customer swaps are offset by matching contracts purchased by the Company from other financial dealer institutions. Contracts with dealers that require central clearing are novated to a clearing agency who becomes the Company's counterparty. Because of the matching terms of the offsetting contracts, in addition to collateral provisions which mitigate the impact of non-performance risk, changes in fair value subsequent to initial recognition have a minimal effect on earnings.

Many of the Company’s interest rate swap contracts with large financial institutions contain contingent features relating to debt ratings or capitalization levels. Under these provisions, if the Company’s debt rating falls below investment grade or if the Company ceases to be “well-capitalized” under risk-based capital guidelines, certain counterparties can require immediate and ongoing collateralization on interest rate swaps in net liability positions or instant settlement of the contracts. The Company maintains debt ratings and capital well above these minimum requirements.

During the year ended December 31, 2020, the Company monetized three interest rate floors that were previously classified as cash flow hedges with a combined notional balance of $1.5 billion and an asset fair value of $163.2 million. ~~As of March 31, 2021, the total realized gains on the monetized cash flow hedges remaining in AOCI was $117.7 million (pre-tax).~~ The unrealized gains will be reclassified into interest income as the underlying forecasted transactions impact earnings through the original maturity dates of the hedged forecasted ~~transactions, or approximately 5.7~~transactions. As of September 30, 2021, the total realized gains on the monetized cash flow hedges remaining in AOCI was $105.6 million (pre-tax), which will be reclassified into interest income over the next 5.2 years.

The Company also contracts with other financial institutions, as a guarantor or beneficiary, to share credit risk associated with certain interest rate swaps through risk participation agreements. The Company’s risks and responsibilities as guarantor are further discussed in Note 5 on Guarantees. In addition, the Company enters into foreign exchange contracts, which are mainly comprised of contracts to purchase or deliver foreign currencies for customers at specific future dates.

Under its program to sell residential mortgage loans in the secondary market, the Company designates certain newly-originated residential mortgage loans as held for sale. Derivative instruments arising from this activity include mortgage loan commitments and forward loan sale contracts. Changes in the fair values of the loan commitments and funded loans prior to sale that are due to changes in interest rates are economically hedged with forward contracts to sell residential mortgage-backed securities in the to-be-announced (TBA) market. These forward TBA contracts are also considered to be derivatives and are settled in cash at the security settlement date.

~~Table of Contents~~

The fair values of the Company's derivative instruments, whose notional amounts are listed above, are shown in the table below. Information about the valuation methods used to determine fair value is provided in Note 17 on Fair Value Measurements in the 2020 Annual Report on Form 10-K.

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The Company's policy is to present its derivative assets and derivative liabilities on a gross basis in its consolidated balance sheets, and these are reported in other assets and other liabilities. Certain collateral posted to and from the Company's clearing counterparty has been applied to the fair values of the cleared swaps, such that at ~~March 31,~~September 30, 2021 in the table below, the positive fair values of cleared swaps were reduced by ~~$312~~$224 thousand and the negative fair values of cleared swaps were reduced by ~~$46.9~~$41.2 million. At December 31, 2020, there were 0no reductions to the positive fair values of cleared swaps and the negative fair values of cleared swaps were reduced by $69.2 million.


		Asset Derivatives				Liability Derivatives					Asset Derivatives				Liability Derivatives
		Mar. 31, 2021		Dec. 31, 2020		Mar. 31, 2021		Dec. 31, 2020			Sept. 30, 2021		Dec. 31, 2020		Sept. 30, 2021		Dec. 31, 2020
(In thousands)	(In thousands)	Fair Value				Fair Value				(In thousands)	Fair Value				Fair Value

Derivative instruments:	Derivative instruments:									Derivative instruments:
Interest rate swaps	Interest rate swaps	$	59,620	$	86,389	$	(13,047)	$	(17,199)	Interest rate swaps	$	53,020	$	86,389	$	(12,001)	$	(17,199)
Interest rate caps	Interest rate caps	92		1		(92)		(1)		Interest rate caps	78		1		(78)		(1)
Credit risk participation agreements	Credit risk participation agreements	120		216		(339)		(701)		Credit risk participation agreements	113		216		(283)		(701)
Foreign exchange contracts	Foreign exchange contracts	62		57		(12)		(103)		Foreign exchange contracts	108		57		(92)		(103)
Mortgage loan commitments	Mortgage loan commitments	1,876		3,226		(21)		0		Mortgage loan commitments	1,510		3,226		—		—
Mortgage loan forward sale contracts	Mortgage loan forward sale contracts	39		0		0		0		Mortgage loan forward sale contracts	27		—		(9)		—
Forward TBA contracts	Forward TBA contracts	978		0		(1)		(671)		Forward TBA contracts	209		—		(3)		(671)

Total	Total	$	62,787	$	89,889	$	(13,512)	$	(18,675)	Total	$	55,065	$	89,889	$	(12,466)	$	(18,675)

The pre-tax effects of derivative instruments on the consolidated statements of income are shown in the ~~table~~tables below.


		Amount of Gain or (Loss) Recognized in OCI						Location of Gain (Loss) Reclassified from AOCI into Income	Amount of Gain (Loss) Reclassified from AOCI into Income							Amount of Gain or (Loss) Recognized in OCI						Location of Gain (Loss) Reclassified from AOCI into Income	Amount of Gain (Loss) Reclassified from AOCI into Income

(In thousands)	(In thousands)	Total		Included Component		Excluded Component			Total		Included Component		Excluded Component		(In thousands)	Total		Included Component		Excluded Component			Total		Included Component		Excluded Component

For the Three Months Ended March 31, 2020
For the Three Months Ended September 30, 2020															For the Three Months Ended September 30, 2020
Derivatives in cash flow hedging relationships:	Derivatives in cash flow hedging relationships:														Derivatives in cash flow hedging relationships:
Interest rate floors	Interest rate floors	$	84,617	$	107,621	$	(23,004)	Interest and fees on loans	$	(268)	$	763	$	(1,031)	Interest rate floors	$	(4,481)	$	(4,087)	$	(394)	Interest and fees on loans	$	4,163	$	5,509	$	(1,346)
Total	Total	$	84,617	$	107,621	$	(23,004)	Total	$	(268)	$	763	$	(1,031)	Total	$	(4,481)	$	(4,087)	$	(394)	Total	$	4,163	$	5,509	$	(1,346)
For the Nine Months Ended September 30, 2020															For the Nine Months Ended September 30, 2020
Derivatives in cash flow hedging relationships:															Derivatives in cash flow hedging relationships:
Interest rate floors															Interest rate floors	$	94,702	$	121,621	$	(26,919)	Interest and fees on loans	$	6,050	$	9,458	$	(3,408)
Total															Total	$	94,702	$	121,621	$	(26,919)	Total	$	6,050	$	9,458	$	(3,408)


		Location of Gain or (Loss) Recognized in Income on Derivatives		Amount of Gain or (Loss) Recognized in Income on Derivatives					Location of Gain or (Loss) Recognized in Income on Derivatives	Amount of Gain or (Loss) Recognized in Income on Derivatives
			For the Three Months Ended March 31						For the Three Months Ended September 30					For the Nine Months Ended September 30
(In thousands)	(In thousands)			2021		2020		(In thousands)		2021		2020			2021		2020

Derivative instruments:	Derivative instruments:							Derivative instruments:
Interest rate swaps	Interest rate swaps	Other non-interest income		$	1,075	$	266	Interest rate swaps	Other non-interest income	$	24	$	81		$	1,974	$	369
Interest rate caps	Interest rate caps	Other non-interest income		15		19		Interest rate caps	Other non-interest income	—		1			15		20
Credit risk participation agreements	Credit risk participation agreements	Other non-interest income		365		(27)		Credit risk participation agreements	Other non-interest income	47		(87)			27		153
Foreign exchange contracts	Foreign exchange contracts	Other non-interest income		96		(38)		Foreign exchange contracts	Other non-interest income	(22)		—			62		(82)
Mortgage loan commitments	Mortgage loan commitments	Loan fees and sales		(1,372)		(459)		Mortgage loan commitments	Loan fees and sales	(309)		589			(1,716)		2,678
Mortgage loan forward sale contracts	Mortgage loan forward sale contracts	Loan fees and sales		39		(4)		Mortgage loan forward sale contracts	Loan fees and sales	(10)		20			18		19
Forward TBA contracts	Forward TBA contracts	Loan fees and sales		2,906		380		Forward TBA contracts	Loan fees and sales	(184)		(709)			1,676		(482)
Total	Total			$	3,124	$	137	Total		$	(454)	$	(105)		$	2,056	$	2,675

The following table shows the extent to which assets and liabilities relating to derivative instruments have been offset in the consolidated balance sheets. It also provides information about these instruments which are subject to an enforceable master

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netting arrangement, irrespective of whether they are offset, and the extent to which the instruments could potentially be offset. Also shown is collateral received or pledged in the form of other financial instruments, which is generally cash or marketable securities. The collateral amounts in this table are limited to the outstanding balances of the related asset or liability (after netting is applied); thus, amounts of excess collateral are not shown. Most of the derivatives in the following table were transacted under master netting arrangements that contain a conditional right of offset, such as close-out netting, upon default.

While the Company is party to master netting arrangements with most of its swap derivative counterparties, the Company does not offset derivative assets and liabilities under these agreements on its consolidated balance sheet. Collateral exchanged between the Company and dealer bank counterparties is generally subject to thresholds and transfer minimums, and usually consists of marketable securities. By contract, these may be sold or re-pledged by the secured party until recalled at a subsequent valuation date by the pledging party. For those swap transactions requiring central clearing, the Company posts cash or securities to its clearing agent. Collateral positions are valued daily, and adjustments to amounts received and pledged by the Company are made as appropriate to maintain proper collateralization for these transactions. Swap derivative transactions with customers are generally secured by rights to non-financial collateral, such as real and personal property, which is not shown in the table below.


								Gross Amounts Not Offset in the Balance Sheet													Gross Amounts Not Offset in the Balance Sheet
(In thousands)	(In thousands)	Gross Amount Recognized		Gross Amounts Offset in the Balance Sheet		Net Amounts Presented in the Balance Sheet		Financial Instruments Available for Offset		Collateral Received/Pledged		Net Amount		(In thousands)	Gross Amount Recognized		Gross Amounts Offset in the Balance Sheet		Net Amounts Presented in the Balance Sheet		Financial Instruments Available for Offset		Collateral Received/ Pledged		Net Amount
March 31, 2021
September 30, 2021														September 30, 2021
Assets:	Assets:													Assets:
Derivatives subject to master netting agreements	Derivatives subject to master netting agreements	$	60,782	$	0	$	60,782	$	(183)	$	0	$	60,599	Derivatives subject to master netting agreements	$	53,373	$	—	$	53,373	$	(144)	$	—	$	53,229
Derivatives not subject to master netting agreements	Derivatives not subject to master netting agreements	2,005		0		2,005								Derivatives not subject to master netting agreements	1,692		—		1,692
Total derivatives	Total derivatives	$	62,787	$	0	$	62,787							Total derivatives	$	55,065	$	—	$	55,065
Liabilities:	Liabilities:													Liabilities:
Derivatives subject to master netting agreements	Derivatives subject to master netting agreements	$	13,399	$	0	$	13,399	$	(183)	$	(12,153)	$	1,063	Derivatives subject to master netting agreements	$	12,354	$	—	$	12,354	$	(144)	$	(11,275)	$	935
Derivatives not subject to master netting agreements	Derivatives not subject to master netting agreements	113		0		113								Derivatives not subject to master netting agreements	112		—		112
Total derivatives	Total derivatives	$	13,512	$	0	$	13,512							Total derivatives	$	12,466	$	—	$	12,466
December 31, 2020	December 31, 2020													December 31, 2020
Assets:	Assets:													Assets:
Derivatives subject to master netting agreements	Derivatives subject to master netting agreements	$	86,497	$	0	$	86,497	$	(108)	$	0	$	86,389	Derivatives subject to master netting agreements	$	86,497	$	—	$	86,497	$	(108)	$	—	$	86,389
Derivatives not subject to master netting agreements	Derivatives not subject to master netting agreements	3,392		0		3,392								Derivatives not subject to master netting agreements	3,392		—		3,392
Total derivatives	Total derivatives	$	89,889	$	0	$	89,889							Total derivatives	$	89,889	$	—	$	89,889
Liabilities:	Liabilities:													Liabilities:
Derivatives subject to master netting agreements	Derivatives subject to master netting agreements	$	18,420	$	0	$	18,420	$	(108)	$	(16,738)	$	1,574	Derivatives subject to master netting agreements	$	18,420	$	—	$	18,420	$	(108)	$	(16,738)	$	1,574
Derivatives not subject to master netting agreements	Derivatives not subject to master netting agreements	255		0		255								Derivatives not subject to master netting agreements	255		—		255
Total derivatives	Total derivatives	$	18,675	$	0	$	18,675							Total derivatives	$	18,675	$	—	$	18,675

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12. Resale and Repurchase Agreements

The following table shows the extent to which assets and liabilities relating to securities purchased under agreements to resell (resale agreements) and securities sold under agreements to repurchase (repurchase agreements) have been offset in the consolidated balance sheets, in addition to the extent to which they could potentially be offset. Also shown is collateral received or pledged, which consists of marketable securities. The collateral amounts in the table are limited to the outstanding balances of the related asset or liability (after netting is applied); thus, amounts of excess collateral are not shown. The agreements in the following table were transacted under master netting arrangements that contain a conditional right of offset, such as close-out netting, upon default.

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Resale and repurchase agreements are agreements to purchase/sell securities subject to an obligation to resell/repurchase the same or similar securities. They are accounted for as collateralized financing transactions, not as sales and purchases of the securities portfolio. The securities collateral accepted or pledged in resale and repurchase agreements with other financial institutions also may be sold or re-pledged by the secured party but is usually delivered to and held by third party trustees. The Company generally retains custody of securities pledged for repurchase agreements with customers.

The Company is party to agreements commonly known as collateral swaps. These agreements involve the exchange of collateral under simultaneous repurchase and resale agreements with the same financial institution counterparty. These repurchase and resale agreements have the same principal amounts, inception dates, and maturity dates and have been offset against each other in the consolidated balance sheets, as permitted under the netting provisions of ASC 210-20-45. The collateral swaps totaled $200.0 million at ~~March 31,~~September 30, 2021 and December 31, 2020. At ~~March 31,~~September 30, 2021, the Company had posted collateral of ~~$203.2~~$202.5 million in marketable securities, consisting of agency mortgage-backed bonds, and had accepted ~~$209.3~~$209.1 million in agency mortgage-backed bonds.


								Gross Amounts Not Offset in the Balance Sheet													Gross Amounts Not Offset in the Balance Sheet
(In thousands)	(In thousands)	Gross Amount Recognized		Gross Amounts Offset in the Balance Sheet		Net Amounts Presented in the Balance Sheet		Financial Instruments Available for Offset		Securities Collateral Received/Pledged		Net Amount		(In thousands)	Gross Amount Recognized		Gross Amounts Offset in the Balance Sheet		Net Amounts Presented in the Balance Sheet		Financial Instruments Available for Offset		Securities Collateral Received/Pledged		Net Amount
March 31, 2021
September 30, 2021														September 30, 2021
Total resale agreements, subject to master netting arrangements	Total resale agreements, subject to master netting arrangements	$	1,050,000	$	(200,000)	$	850,000	$	0	$	(850,000)	$	0	Total resale agreements, subject to master netting arrangements	$	1,950,000	$	(200,000)	$	1,750,000	$	—	$	(1,750,000)	$	—
Total repurchase agreements, subject to master netting arrangements	Total repurchase agreements, subject to master netting arrangements	2,109,620		(200,000)		1,909,620		0		(1,909,620)		0		Total repurchase agreements, subject to master netting arrangements	2,442,408		(200,000)		2,242,408		—		(2,242,408)		—
December 31, 2020	December 31, 2020													December 31, 2020
Total resale agreements, subject to master netting arrangements	Total resale agreements, subject to master netting arrangements	$	1,050,000	$	(200,000)	$	850,000	$	0	$	(850,000)	$	0	Total resale agreements, subject to master netting arrangements	$	1,050,000	$	(200,000)	$	850,000	$	—	$	(850,000)	$	—
Total repurchase agreements, subject to master netting arrangements	Total repurchase agreements, subject to master netting arrangements	2,256,113		(200,000)		2,056,113		0		(2,056,113)		0		Total repurchase agreements, subject to master netting arrangements	2,256,113		(200,000)		2,056,113		—		(2,056,113)		—

~~Table of Contents~~

The table below shows the remaining contractual maturities of repurchase agreements outstanding at ~~March 31,~~September 30, 2021 and December 31, 2020, in addition to the various types of marketable securities that have been pledged by the Company as collateral for these borrowings.


		Remaining Contractual Maturity of the Agreements									Remaining Contractual Maturity of the Agreements
(In thousands)	(In thousands)	Overnight and continuous		Up to 90 days		Greater than 90 days		Total		(In thousands)	Overnight and continuous		Up to 90 days		Greater than 90 days		Total
March 31, 2021
September 30, 2021										September 30, 2021
Repurchase agreements, secured by:	Repurchase agreements, secured by:									Repurchase agreements, secured by:
U.S. government and federal agency obligations	U.S. government and federal agency obligations	$	10,158	$	24,241	$	29,940	$	64,339	U.S. government and federal agency obligations	$	273,267	$	25,106	$	19,942	$	318,315

Agency mortgage-backed securities	Agency mortgage-backed securities	1,562,951		10,774		247,023		1,820,748		Agency mortgage-backed securities	1,640,466		3,775		209,759		1,854,000
Non-agency mortgage-backed securities	Non-agency mortgage-backed securities	39,295		0		0		39,295		Non-agency mortgage-backed securities	31,217		—		—		31,217
Asset-backed securities	Asset-backed securities	151,469		0		0		151,469		Asset-backed securities	205,729		—		—		205,729
Other debt securities	Other debt securities	33,769		0		0		33,769		Other debt securities	33,147		—		—		33,147
Total repurchase agreements, gross amount recognized	Total repurchase agreements, gross amount recognized	$	1,797,642	$	35,015	$	276,963	$	2,109,620	Total repurchase agreements, gross amount recognized	$	2,183,826	$	28,881	$	229,701	$	2,442,408
December 31, 2020	December 31, 2020									December 31, 2020
Repurchase agreements, secured by:	Repurchase agreements, secured by:									Repurchase agreements, secured by:
U.S. government and federal agency obligations	U.S. government and federal agency obligations	$	150,305	$	0	$	0	$	150,305	U.S. government and federal agency obligations	$	150,305	$	—	$	—	$	150,305

Agency mortgage-backed securities	Agency mortgage-backed securities	1,598,614		34,018		220,849		1,853,481		Agency mortgage-backed securities	1,598,614		34,018		220,849		1,853,481
Non-agency mortgage-backed securities	Non-agency mortgage-backed securities	62,742		0		0		62,742		Non-agency mortgage-backed securities	62,742		—		—		62,742
Asset-backed securities	Asset-backed securities	155,917		0		0		155,917		Asset-backed securities	155,917		—		—		155,917
Other debt securities	Other debt securities	33,668		0		0		33,668		Other debt securities	33,668		—		—		33,668
Total repurchase agreements, gross amount recognized	Total repurchase agreements, gross amount recognized	$	2,001,246	$	34,018	$	220,849	$	2,256,113	Total repurchase agreements, gross amount recognized	$	2,001,246	$	34,018	$	220,849	$	2,256,113

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13. Stock-Based Compensation

The Company issues stock-based compensation in the form of nonvested restricted stock and stock appreciation rights (SARs). ~~Most~~Historically, most of the awards ~~are~~have been issued during the first quarter of each year. The stock-based compensation expense that has been charged against income was $3.9 million and ~~$3.7~~$3.8 million in the three months ended ~~March 31,~~September 30, 2021 and 2020, respectively, and $11.6 million and $11.2 million in the nine months ended September 30, 2021 and 2020, respectively.

Nonvested stock awards granted generally vest in 4 to 7 years and contain restrictions as to transferability, sale, pledging, or assigning, among others, prior to the end of the vesting period. Dividend and voting rights are conferred upon grant. A summary of the status of the Company’s nonvested share awards as of ~~March 31,~~September 30, 2021, and changes during the ~~three~~nine month period then ended, is presented below.


		Shares	Weighted Average Grant Date Fair Value		Shares	Weighted Average Grant Date Fair Value
Nonvested at January 1, 2021	Nonvested at January 1, 2021	1,099,866	$52.11	Nonvested at January 1, 2021	1,099,866	$52.11
Granted	Granted	197,191	71.97	Granted	224,336	71.90
Vested	Vested	(219,705)	43.20	Vested	(242,139)	43.45
Forfeited	Forfeited	(4,037)	56.66	Forfeited	(20,297)	58.68

Nonvested at March 31, 2021		1,073,315	$57.56
Nonvested at September 30, 2021				Nonvested at September 30, 2021	1,061,766	$58.14

SARs are granted with exercise prices equal to the market price of the Company’s stock at the date of grant. SARs vest ratably over 4 years of continuous service and have contractual terms of 10 years. All SARs must be settled in stock under provisions of the plan. In determining compensation cost, the Black-Scholes option-pricing model is used to estimate the fair value of SARs on date of grant. The current year per share average fair value and the model assumptions are shown in the table below.


Weighted per share average fair value at grant date	$16.78
Assumptions:
Dividend yield	1.4	%
Volatility	28.2	%
Risk-free interest rate	.7	%
Expected term	5.7 years

A summary of SAR activity during the first ~~three~~nine months of 2021 is presented below.


(Dollars in thousands, except per share data)	(Dollars in thousands, except per share data)	Rights	Weighted Average Exercise Price	Weighted Average Remaining Contractual Term	Aggregate Intrinsic Value		(Dollars in thousands, except per share data)	Rights	Weighted Average Exercise Price		Weighted Average Remaining Contractual Term	Aggregate Intrinsic Value
Outstanding at January 1, 2021	Outstanding at January 1, 2021	1,005,896	$44.95				Outstanding at January 1, 2021	1,005,896	$	44.95
Granted	Granted	72,416	72.91				Granted	72,416	72.91
Forfeited	Forfeited	(738)	57.04				Forfeited	(6,363)	58.63
Expired	Expired	(36)	57.17				Expired	(280)	57.95
Exercised	Exercised	(208,436)	39.48				Exercised	(214,651)	39.59
Outstanding at March 31, 2021		869,102	$48.58	6.5 years	$	24,362
Outstanding at September 30, 2021							Outstanding at September 30, 2021	857,018	$	48.55	6.0 years	$	18,372

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14. Revenue from Contracts with Customers

The core principle of ASU 2014-09, "Revenue from Contracts with Customers," is that an entity should recognize revenue to reflect the transfer of promised goods or services to customers in an amount that reflects the consideration to which the entity expects to be entitled in exchange for those goods or services. For the ~~three~~nine months ended ~~March 31,~~September 30, 2021, approximately 60% of the Company’s total revenue was comprised of net interest income, which is not within the scope of this guidance. Of the remaining revenue, those items that were subject to this guidance mainly included fees for bank card, trust, deposit account services and consumer brokerage services.

The following table disaggregates non-interest income subject to ASU 2014-09 by major product line.


		Three Months Ended March 31					Three Months Ended September 30						Nine Months Ended September 30
(In thousands)	(In thousands)		2021		2020			(In thousands)	2021		2020			2021		2020
Bank card transaction fees	Bank card transaction fees		$	37,695	$	40,200		Bank card transaction fees	$	42,815	$	37,873		$	123,118	$	111,818
Trust fees	Trust fees		44,127		39,965			Trust fees	48,950		40,769			139,334		118,676
Deposit account charges and other fees	Deposit account charges and other fees		22,575		23,677			Deposit account charges and other fees	25,161		23,107			71,724		69,063
Consumer brokerage services	Consumer brokerage services		4,081		4,077			Consumer brokerage services	4,900		4,011			13,484		11,099
Other non-interest income	Other non-interest income		7,696		8,709			Other non-interest income	2,510		7,566			17,168		23,718
Total non-interest income from contracts with customers	Total non-interest income from contracts with customers		116,174		116,628			Total non-interest income from contracts with customers	124,336		113,326			364,828		334,374
Other non-interest income (1)	Other non-interest income (1)		19,871		7,035			Other non-interest income (1)	13,170		16,246			47,866		36,376
Total non-interest income	Total non-interest income		$	136,045	$	123,663		Total non-interest income	$	137,506	$	129,572		$	412,694	$	370,750

(1) This revenue is not within the scope of ASU 2014-09, and includes fees relating to capital market activities, loan fees and sales, derivative instruments, standby letters of credit and various other transactions.

For bank card transaction fees, the majority of debit and credit card fees are earned in the Consumer segment, while corporate card and merchant fees are earned in the Commercial segment. The Consumer and Commercial segments each contribute approximately half of the Company's deposit account charge revenue. All trust fees and consumer brokerage services income are earned in the Wealth segment.

The following table presents the opening and closing receivable balances for the ~~three~~nine month periods ended ~~March 31,~~September 30, 2021 and 2020 for the Company’s significant revenue categories subject to ASU 2014-09.


(In thousands)	(In thousands)	March 31, 2021		December 31, 2020		March 31, 2020		December 31, 2019		(In thousands)	September 30, 2021		December 31, 2020		September 30, 2020		December 31, 2019
Bank card transaction fees	Bank card transaction fees	$	12,437	$	14,199	$	9,692	$	13,915	Bank card transaction fees	$	13,349	$	14,199	$	11,501	$	13,915
Trust fees	Trust fees	2,017		2,071		2,625		2,093		Trust fees	2,211		2,071		2,122		2,093
Deposit account charges and other fees	Deposit account charges and other fees	5,281		6,933		5,002		6,523		Deposit account charges and other fees	5,969		6,933		5,839		6,523
Consumer brokerage services	Consumer brokerage services	323		432		1,029		596		Consumer brokerage services	513		432		476		596

For these revenue categories, none of the transaction price has been allocated to performance obligations that are unsatisfied as of the end of a reporting period.

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15. Fair Value Measurements

The Company uses fair value measurements to record fair value adjustments to certain financial and nonfinancial assets and liabilities and to determine fair value disclosures. Various financial instruments such as available for sale debt securities, equity securities, trading debt securities, certain investments relating to private equity activities, and derivatives are recorded at fair value on a recurring basis. Additionally, from time to time, the Company may be required to record at fair value other assets and liabilities on a nonrecurring basis, such as mortgage servicing rights and certain other investment securities. These nonrecurring fair value adjustments typically involve lower of cost or fair value accounting or write-downs of individual assets.

Fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. Depending on the nature of the asset or liability, the Company uses various valuation techniques and assumptions when estimating fair value. For accounting disclosure purposes, a three-level valuation hierarchy of fair value measurements has been established. The valuation hierarchy is based upon the transparency of inputs to the valuation of an asset or liability as of the measurement date. The three levels are defined as follows:

•Level 1 – inputs to the valuation methodology are quoted prices for identical assets or liabilities in active markets.

•Level 2 – inputs to the valuation methodology include quoted prices for similar assets and liabilities in active markets, quoted prices for identical or similar assets and liabilities in markets that are not active, and inputs that are observable for the assets or liabilities, either directly or indirectly (such as interest rates, yield curves, and prepayment speeds).

•Level 3 – inputs to the valuation methodology are unobservable and significant to the fair value. These may be internally developed, using the Company’s best information and assumptions that a market participant would consider.

The valuation methodologies for assets and liabilities measured at fair value on a recurring and non-recurring basis are described in the Fair Value Measurements note in the Company's 2020 Annual Report on Form 10-K. There have been no significant changes in these methodologies since then.

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Instruments Measured at Fair Value on a Recurring Basis

The table below presents the ~~March 31,~~September 30, 2021 and December 31, 2020 carrying values of assets and liabilities measured at fair value on a recurring basis. There were no transfers among levels during the first ~~three~~nine months of 2021 or the year ended December 31, 2020.


				Fair Value Measurements Using									Fair Value Measurements Using
(In thousands)	(In thousands)	Total Fair Value		Quoted Prices in Active Markets for Identical Assets (Level 1)		Significant Other Observable Inputs (Level 2)		Significant Unobservable Inputs (Level 3)		(In thousands)	Total Fair Value		Quoted Prices in Active Markets for Identical Assets (Level 1)		Significant Other Observable Inputs (Level 2)		Significant Unobservable Inputs (Level 3)
March 31, 2021
September 30, 2021										September 30, 2021
Assets:	Assets:									Assets:
Residential mortgage loans held for sale	Residential mortgage loans held for sale	$	30,505	$	0	$	30,505	$	0	Residential mortgage loans held for sale	$	11,982	$	—	$	11,982	$	—
Available for sale debt securities:	Available for sale debt securities:									Available for sale debt securities:
U.S. government and federal agency obligations	U.S. government and federal agency obligations	773,590		773,590		0		0		U.S. government and federal agency obligations	784,190		784,190		—		—
Government-sponsored enterprise obligations	Government-sponsored enterprise obligations	50,816		0		50,816		0		Government-sponsored enterprise obligations	51,941		—		51,941		—
State and municipal obligations	State and municipal obligations	1,980,811		0		1,972,841		7,970		State and municipal obligations	2,155,076		—		2,153,081		1,995
Agency mortgage-backed securities	Agency mortgage-backed securities	6,327,450		0		6,327,450		0		Agency mortgage-backed securities	5,974,802		—		5,974,802		—
Non-agency mortgage-backed securities	Non-agency mortgage-backed securities	358,498		0		358,498		0		Non-agency mortgage-backed securities	1,225,091		—		1,225,091		—
Asset-backed securities	Asset-backed securities	2,436,885		0		2,436,885		0		Asset-backed securities	3,359,915		—		3,359,915		—
Other debt securities	Other debt securities	600,153		0		600,153		0		Other debt securities	614,641		—		614,641		—
Trading debt securities	Trading debt securities	26,925		0		26,925		0		Trading debt securities	40,114		—		40,114		—
Equity securities	Equity securities	2,931		2,931		0		0		Equity securities	7,118		7,118		—		—
Private equity investments	Private equity investments	94,257		0		0		94,257		Private equity investments	138,052		—		—		138,052
Derivatives *	Derivatives *	62,787		0		60,791		1,996		Derivatives *	55,065		—		53,442		1,623
Assets held in trust for deferred compensation plan	Assets held in trust for deferred compensation plan	19,848		19,848		0		0		Assets held in trust for deferred compensation plan	20,880		20,880		—		—
Total assets	Total assets	12,765,456		796,369		11,864,864		104,223		Total assets	14,438,867		812,188		13,485,009		141,670
Liabilities:	Liabilities:									Liabilities:
Derivatives *	Derivatives *	13,512		0		13,152		360		Derivatives *	12,466		—		12,183		283
Liabilities held in trust for deferred compensation plan	Liabilities held in trust for deferred compensation plan	19,848		19,848		0		0		Liabilities held in trust for deferred compensation plan	20,880		20,880		—		—
Total liabilities	Total liabilities	$	33,360	$	19,848	$	13,152	$	360	Total liabilities	$	33,346	$	20,880	$	12,183	$	283
December 31, 2020	December 31, 2020									December 31, 2020
Assets:	Assets:									Assets:
Residential mortgage loans held for sale	Residential mortgage loans held for sale	$	39,396	$	0	$	39,396	$	0	Residential mortgage loans held for sale	$	39,396	$	—	$	39,396	$	—
Available for sale debt securities:	Available for sale debt securities:									Available for sale debt securities:
U.S. government and federal agency obligations	U.S. government and federal agency obligations	838,059		838,059		0		0		U.S. government and federal agency obligations	838,059		838,059		—		—
Government-sponsored enterprise obligations	Government-sponsored enterprise obligations	54,485		0		54,485		0		Government-sponsored enterprise obligations	54,485		—		54,485		—
State and municipal obligations	State and municipal obligations	2,045,099		0		2,037,131		7,968		State and municipal obligations	2,045,099		—		2,037,131		7,968
Agency mortgage-backed securities	Agency mortgage-backed securities	6,712,085		0		6,712,085		0		Agency mortgage-backed securities	6,712,085		—		6,712,085		—
Non-agency mortgage-backed securities	Non-agency mortgage-backed securities	361,074		0		361,074		0		Non-agency mortgage-backed securities	361,074		—		361,074		—
Asset-backed securities	Asset-backed securities	1,882,243		0		1,882,243		0		Asset-backed securities	1,882,243		—		1,882,243		—
Other debt securities	Other debt securities	556,219		0		556,219		0		Other debt securities	556,219		—		556,219		—
Trading debt securities	Trading debt securities	35,321		0		35,321		0		Trading debt securities	35,321		—		35,321		—
Equity securities	Equity securities	2,966		2,966		0		0		Equity securities	2,966		2,966		—		—
Private equity investments	Private equity investments	94,368		0		0		94,368		Private equity investments	94,368		—		—		94,368
Derivatives *	Derivatives *	89,889		0		86,447		3,442		Derivatives *	89,889		—		86,447		3,442
Assets held in trust for deferred compensation plan	Assets held in trust for deferred compensation plan	19,278		19,278		0		0		Assets held in trust for deferred compensation plan	19,278		19,278		—		—
Total assets	Total assets	12,730,482		860,303		11,764,401		105,778		Total assets	12,730,482		860,303		11,764,401		105,778
Liabilities:	Liabilities:									Liabilities:
Derivatives *	Derivatives *	18,675		0		17,974		701		Derivatives *	18,675		—		17,974		701
Liabilities held in trust for deferred compensation plan	Liabilities held in trust for deferred compensation plan	19,278		19,278		0		0		Liabilities held in trust for deferred compensation plan	19,278		19,278		—		—
Total liabilities	Total liabilities	$	37,953	$	19,278	$	17,974	$	701	Total liabilities	$	37,953	$	19,278	$	17,974	$	701

* The fair value of each class of derivative is shown in Note 11.

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The changes in Level 3 assets and liabilities measured at fair value on a recurring basis are summarized as follows:


		Fair Value Measurements Using Significant Unobservable Inputs (Level 3)									Fair Value Measurements Using Significant Unobservable Inputs (Level 3)
(In thousands)	(In thousands)	State and Municipal Obligations		Private Equity Investments		Derivatives		Total		(In thousands)	State and Municipal Obligations		Private Equity Investments		Derivatives		Total
For the three months ended September 30, 2021										For the three months ended September 30, 2021
Balance June 30, 2021										Balance June 30, 2021	$	7,991	$	116,246	$	1,629	$	125,866
Total gains or losses (realized/unrealized):										Total gains or losses (realized/unrealized):
Included in earnings										Included in earnings	—		12,971		(262)		12,709
Included in other comprehensive income *										Included in other comprehensive income *	(175)		—		—		(175)
Investment securities called										Investment securities called	(6,000)		—		—		(6,000)
Discount accretion										Discount accretion	179		—		—		179
Purchases of private equity investments										Purchases of private equity investments	—		8,835		—		8,835

For the three months ended March 31, 2021
Sale of risk participation agreements										Sale of risk participation agreements	—		—		(27)		(27)
Balance September 30, 2021										Balance September 30, 2021	$	1,995	$	138,052	$	1,340	$	141,387
Total gains or losses for the three months included in earnings attributable to the change in unrealized gains or losses relating to assets still held at September 30, 2021										Total gains or losses for the three months included in earnings attributable to the change in unrealized gains or losses relating to assets still held at September 30, 2021	$	—	$	12,971	$	1,557	$	14,528
Total gains or losses for the three months included in other comprehensive income attributable to the change in unrealized gains or losses relating to assets still held at September 30, 2021										Total gains or losses for the three months included in other comprehensive income attributable to the change in unrealized gains or losses relating to assets still held at September 30, 2021	$	2	$	—	$	—	$	2
For the nine months ended September 30, 2021										For the nine months ended September 30, 2021
Balance January 1, 2021	Balance January 1, 2021	$	7,968	$	94,368	$	2,741	$	105,077	Balance January 1, 2021	$	7,968	$	94,368	$	2,741	$	105,077
Total gains or losses (realized/unrealized):	Total gains or losses (realized/unrealized):									Total gains or losses (realized/unrealized):
Included in earnings	Included in earnings	0		8,365		(1,007)		7,358		Included in earnings	—		38,002		(1,689)		36,313
Included in other comprehensive income *	Included in other comprehensive income *	(1)		0		0		(1)		Included in other comprehensive income *	(158)		—		—		(158)

Investment securities called										Investment securities called	(6,000)		—		—		(6,000)
Discount accretion	Discount accretion	3		0		0		3		Discount accretion	185		—		—		185

Purchases of private equity investments										Purchases of private equity investments	—		14,491		—		14,491
Sale/pay down of private equity investments	Sale/pay down of private equity investments	0		(8,476)		0		(8,476)		Sale/pay down of private equity investments	—		(8,832)		—		(8,832)

Capitalized interest/dividends										Capitalized interest/dividends	—		23		—		23
Purchase of risk participation agreement										Purchase of risk participation agreement	—		—		445		445
Sale of risk participation agreement	Sale of risk participation agreement	0		0		(98)		(98)		Sale of risk participation agreement	—		—		(157)		(157)
Balance March 31, 2021		$	7,970	$	94,257	$	1,636	$	103,863
Total gains or losses for the three months included in earnings attributable to the change in unrealized gains or losses relating to assets still held at March 31, 2021		$	0	$	8,365	$	2,050	$	10,415
Total gains or losses for the three months included in other comprehensive income attributable to the change in unrealized gains or losses relating to assets still held at March 31, 2021		$	(1)	$	0	$	0	$	(1)
Balance September 30, 2021										Balance September 30, 2021	$	1,995	$	138,052	$	1,340	$	141,387
Total gains or losses for the nine months included in earnings attributable to the change in unrealized gains or losses relating to assets still held at September 30, 2021										Total gains or losses for the nine months included in earnings attributable to the change in unrealized gains or losses relating to assets still held at September 30, 2021	$	—	$	38,002	$	1,367	$	39,369
Total gains or losses for the nine months included in other comprehensive income attributable to the change in unrealized gains or losses relating to assets still held at September 30, 2021										Total gains or losses for the nine months included in other comprehensive income attributable to the change in unrealized gains or losses relating to assets still held at September 30, 2021	$	23	$	—	$	—	$	23

Table of Contents


		Fair Value Measurements Using Significant Unobservable Inputs (Level 3)									Fair Value Measurements Using Significant Unobservable Inputs (Level 3)
(In thousands)	(In thousands)	State and Municipal Obligations		Private Equity Investments		Derivatives		Total		(In thousands)	State and Municipal Obligations		Private Equity Investments		Derivatives		Total

For the three months ended March 31, 2020
Balance January 1, 2020		$	9,853	$	94,122	$	369	$	104,344
For the three months ended September 30, 2020										For the three months ended September 30, 2020
Balance June 30, 2020										Balance June 30, 2020	$	9,490	$	73,846	$	1,888	$	85,224
Total gains or losses (realized/unrealized):	Total gains or losses (realized/unrealized):									Total gains or losses (realized/unrealized):
Included in earnings	Included in earnings	0		(13,008)		(486)		(13,494)		Included in earnings	—		2,389		504		2,893
Included in other comprehensive income *	Included in other comprehensive income *	(1,495)		0		0		(1,495)		Included in other comprehensive income *	271		—		—		271

Investment securities called										Investment securities called	(2,000)		—		—		(2,000)
Discount accretion	Discount accretion	4		0		0		4		Discount accretion	105		—		—		105
Purchases of private equity investments	Purchases of private equity investments	0		114		0		114		Purchases of private equity investments	—		2,522		—		2,522
Sale/pay down of private equity investments	Sale/pay down of private equity investments	0		(69)		0		(69)		Sale/pay down of private equity investments	—		(295)		—		(295)

Balance September 30, 2020										Balance September 30, 2020	$	7,866	$	78,462	$	2,392	$	88,720
Total gains or losses for the three months included in earnings attributable to the change in unrealized gains or losses relating to assets still held at September 30, 2020										Total gains or losses for the three months included in earnings attributable to the change in unrealized gains or losses relating to assets still held at September 30, 2020	$	—	$	2,409	$	3,050	$	5,459
Total gains or losses for the three months included in other comprehensive income attributable to the change in unrealized gains or losses relating to assets still held at September 30, 2020										Total gains or losses for the three months included in other comprehensive income attributable to the change in unrealized gains or losses relating to assets still held at September 30, 2020	$	258	$	—	$	—	$	258
For the nine months ended September 30, 2020										For the nine months ended September 30, 2020
Balance January 1, 2020										Balance January 1, 2020	$	9,853	$	94,122	$	369	$	104,344
Total gains or losses (realized/unrealized):										Total gains or losses (realized/unrealized):
Included in earnings										Included in earnings	—		(18,116)		2,832		(15,284)
Included in other comprehensive income *										Included in other comprehensive income *	(101)		—		—		(101)
Investment securities called										Investment securities called	(2,000)		—		—		(2,000)
Discount accretion										Discount accretion	114		—		—		114
Purchases of private equity investments										Purchases of private equity investments	—		2,791		—		2,791
Sale/pay down of private equity investments										Sale/pay down of private equity investments	—		(364)		—		(364)
Capitalized interest/dividends										Capitalized interest/dividends	—		29		—		29

Sale of risk participation agreement	Sale of risk participation agreement	0		0		(440)		(440)		Sale of risk participation agreement	—		—		(809)		(809)
Balance March 31, 2020		$	8,362	$	81,159	$	(557)	$	88,964
Total gains or losses for the three months included in earnings attributable to the change in unrealized gains or losses relating to assets still held at March 31, 2020		$	0	$	(13,008)	$	(55)	$	(13,063)
Total gains or losses for the three months included in other comprehensive income attributable to the change in unrealized gains or losses relating to assets still held at March 31, 2020		$	(1,495)	$	0	$	0	$	(1,495)
Balance September 30, 2020										Balance September 30, 2020	$	7,866	$	78,462	$	2,392	$	88,720
Total gains or losses for the nine months included in earnings attributable to the change in unrealized gains or losses relating to assets still held at September 30, 2020										Total gains or losses for the nine months included in earnings attributable to the change in unrealized gains or losses relating to assets still held at September 30, 2020	$	—	$	(18,096)	$	3,262	$	(14,834)
Total gains or losses for the nine months included in other comprehensive income attributable to the change in unrealized gains or losses relating to assets still held at September 30, 2020										Total gains or losses for the nine months included in other comprehensive income attributable to the change in unrealized gains or losses relating to assets still held at September 30, 2020	$	(52)	$	—	$	—	$	(52)

* Included in "net unrealized gains (losses) on other securities" in the consolidated statements of comprehensive income.

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Gains and losses included in earnings for the Level 3 assets and liabilities in the previous table are reported in the following line items in the consolidated statements of income:

(In thousands) Loan Fees and Sales Other Non-Interest Income Investment Securities Gains (Losses), Net Total
For the three months ended March 31, 2021
Total gains or losses included in earnings $ (1,372) $ 365 $ 8,365 $ 7,358
Change in unrealized gains or losses relating to assets still held at March 31, 2021 $ 1,855 $ 195 $ 8,365 $ 10,415
For the three months ended March 31, 2020
Total gains or losses included in earnings $ (459) $ (27) $ (13,008) $ (13,494)
Change in unrealized gains or losses relating to assets still held at March 31, 2020 $ 0 $ (55) $ (13,008) $ (13,063)


(In thousands)	Loan Fees and Sales		Other Non-Interest Income		Investment Securities Gains (Losses), Net		Total
For the three months ended September 30, 2021
Total gains or losses included in earnings	$	(309)	$	47	$	12,971	$	12,709
Change in unrealized gains or losses relating to assets still held at September 30, 2021	$	1,510	$	47	$	12,971	$	14,528
For the nine months ended September 30, 2021
Total gains or losses included in earnings	$	(1,716)	$	27	$	38,002	$	36,313
Change in unrealized gains or losses relating to assets still held at September 30, 2021	$	1,510	$	(143)	$	38,002	$	39,369
For the three months ended September 30, 2020
Total gains or losses included in earnings	$	591	$	(87)	$	2,389	$	2,893
Change in unrealized gains or losses relating to assets still held at September 30, 2020	$	3,137	$	(87)	$	2,409	$	5,459
For the nine months ended September 30, 2020
Total gains or losses included in earnings	$	2,679	$	153	$	(18,116)	$	(15,284)
Change in unrealized gains or losses relating to assets still held at September 30, 2020	$	3,137	$	125	$	(18,096)	$	(14,834)

Level 3 Inputs

The Company's significant Level 3 measurements, which employ unobservable inputs that are readily quantifiable, pertain to auction rate securities (ARS), investments in portfolio concerns held by the Company's private equity subsidiaries, and held for sale residential mortgage loan commitments. ARS are included in state and municipal securities and totaled ~~$8.0~~$2.0 million at ~~March 31,~~September 30, 2021, while private equity investments, included in other securities, totaled ~~$94.3~~$138.1 million.

Information about these inputs is presented in the table below.


Quantitative Information about Level 3 Fair Value Measurements	Quantitative Information about Level 3 Fair Value Measurements						Weighted	Quantitative Information about Level 3 Fair Value Measurements						Weighted
		Valuation Technique	Unobservable Input	Range			Average*		Valuation Technique	Unobservable Input	Range			Average*
Auction rate securities	Auction rate securities	Discounted cash flow	Estimated market recovery period			5 years	5 years	Auction rate securities	Discounted cash flow	Estimated market recovery period			5 years	5 years
			Estimated market rate	1.4%	-	1.7%	1.4%			Estimated market rate	1.1%	-	1.3%	1.2%
Private equity investments	Private equity investments	Market comparable companies	EBITDA multiple	4.0	-	6.0	5.3	Private equity investments	Market comparable companies	EBITDA multiple	4.0	-	6.0	5.3
Mortgage loan commitments	Mortgage loan commitments	Discounted cash flow	Probability of funding	69.4%	-	100.0%	88.8%	Mortgage loan commitments	Discounted cash flow	Probability of funding	67.2%	-	100.0%	87.0%
			Embedded servicing value	.6%	-	1.2%	1.0%			Embedded servicing value	.8%	-	1.2%	1.0%

* Unobservable inputs were weighted by the relative fair value of the instruments.

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Instruments Measured at Fair Value on a Nonrecurring Basis

For assets measured at fair value on a nonrecurring basis during the first ~~three~~nine months of 2021 and 2020, and still held as of ~~March 31,~~September 30, 2021 and 2020, the following table provides the adjustments to fair value recognized during the respective periods, the level of valuation inputs used to determine each adjustment, and the carrying value of the related individual assets or portfolios at ~~March 31,~~September 30, 2021 and 2020.


				Fair Value Measurements Using											Fair Value Measurements Using
(In thousands)	(In thousands)	Fair Value		Quoted Prices in Active Markets for Identical Assets (Level 1)		Significant Other Observable Inputs (Level 2)		Significant Unobservable Inputs (Level 3)		Total Gains (Losses) Recognized During the Three Months Ended March 31		(In thousands)	Fair Value		Quoted Prices in Active Markets for Identical Assets (Level 1)		Significant Other Observable Inputs (Level 2)		Significant Unobservable Inputs (Level 3)		Total Gains (Losses) Recognized During the Nine Months Ended September 30
March 31, 2021
September 30, 2021												September 30, 2021
Collateral dependent loans												Collateral dependent loans	$	2,057	$	—	$	—	$	2,057	$	(349)

Mortgage servicing rights												Mortgage servicing rights	9,774		—		—		9,774		1,120

Long-lived assets												Long-lived assets	1,393		—		—		1,393		(726)

September 30, 2020												September 30, 2020
Collateral dependent loans	Collateral dependent loans	$	11,233	$	0	$	0	$	11,233	$	(2,926)	Collateral dependent loans	$	11,772	$	—	$	—	$	11,772	$	(3,214)

Mortgage servicing rights	Mortgage servicing rights	8,234		0		0		8,234		1,055		Mortgage servicing rights	5,731		—		—		5,731		(1,823)

March 31, 2020
Collateral dependent loans		$	124	$	0	$	0	$	124	$	(16)

Mortgage servicing rights		6,768		0		0		6,768		(1,056)

The Company's significant Level 3 measurements that are measured on a nonrecurring basis pertain to the Company's mortgage servicing rights retained on certain fixed rate personal real estate loan originations. Mortgage servicing rights are included in other assets on the consolidated balance sheet, and information about these inputs is presented in the table below.

~~Table of Contents~~


Quantitative Information about Level 3 Fair Value Measurements	Quantitative Information about Level 3 Fair Value Measurements										Weighted			Quantitative Information about Level 3 Fair Value Measurements										Weighted
		Valuation Technique	Unobservable Input	Range							Average*				Valuation Technique	Unobservable Input	Range							Average*
Mortgage servicing rights	Mortgage servicing rights	Discounted cash flow	Discount rate	9.03		%	-	9.36		%	9.21		%	Mortgage servicing rights	Discounted cash flow	Discount rate	9.02		%	-	9.35		%	9.15		%
			Prepayment speeds (CPR)*	10.35		%	-	14.11		%	12.42		%			Prepayment speeds (CPR)*	11.46		%	-	14.21		%	12.55		%
			Loan servicing costs - annually per loan													Loan servicing costs - annually per loan
			Performing loans	$	70		-	$	73		$	72				Performing loans	$	70		-	$	72		$	71
			Delinquent loans	$	200		-	$	750							Delinquent loans	$	200		-	$	750
			Loans in foreclosure	$	1,000											Loans in foreclosure	$	1,000

*Ranges and weighted averages based on interest rate tranches.

The significant unobservable inputs used in the fair value measurement of the Company’s mortgage servicing rights are updated periodically for changes in market conditions. Actual rates may differ from our estimates. Increases in prepayment speed and discount rates negatively impact the fair value of our mortgage servicing rights.

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16. Fair Value of Financial Instruments

The carrying amounts and estimated fair values of financial instruments held by the Company are set forth below. Fair value estimates are made at a specific point in time based on relevant market information. They do not reflect any premium or discount that could result from offering for sale at one time the Company’s entire holdings of a particular financial instrument. Because no market exists for many of the Company’s financial instruments, fair value estimates are based on judgments regarding future expected loss experience, risk characteristics and economic conditions. These estimates are subjective, involve uncertainties, and cannot be determined with precision. Changes in assumptions could significantly affect the estimates.

The estimated fair values of the Company’s financial instruments and the classification of their fair value measurement within the valuation hierarchy are as follows at ~~March 31,~~September 30, 2021 and December 31, 2020:

Carrying Amount Estimated Fair Value at March 31, 2021

(In thousands)

Level 1 Level 2 Level 3 Total
Financial Assets
Loans:
Business $ 6,624,209 $ 0 $ 0 $ 6,552,890 $ 6,552,890
Real estate - construction and land 1,073,036 0 0 1,044,188 1,044,188
Real estate - business 3,017,242 0 0 3,009,811 3,009,811
Real estate - personal 2,828,418 0 0 2,834,405 2,834,405
Consumer 1,966,833 0 0 1,965,384 1,965,384
Revolving home equity 285,261 0 0 282,849 282,849
Consumer credit card 593,833 0 0 546,154 546,154
Overdrafts 3,239 0 0 2,970 2,970
Total loans 16,392,071 0 0 16,238,651 16,238,651
Loans held for sale 38,076 0 38,076 0 38,076
Investment securities 12,696,663 776,521 11,773,568 146,574 12,696,663
Federal funds sold 500 500 0 0 500
Securities purchased under agreements to resell 850,000 0 0 881,377 881,377
Interest earning deposits with banks 2,017,128 2,017,128 0 0 2,017,128
Cash and due from banks 338,666 338,666 0 0 338,666
Derivative instruments 62,787 0 60,791 1,996 62,787
Assets held in trust for deferred compensation plan 19,848 19,848 0 0 19,848
Total $ 32,415,739 $ 3,152,663 $ 11,872,435 $ 17,268,598 $ 32,293,696
Financial Liabilities
Non-interest bearing deposits $ 11,076,556 $ 11,076,556 $ 0 $ 0 $ 11,076,556
Savings, interest checking and money market deposits 14,572,378 14,572,378 0 0 14,572,378
Certificates of deposit 1,771,691 0 0 1,775,795 1,775,795
Federal funds purchased 28,490 28,490 0 0 28,490
Securities sold under agreements to repurchase 1,909,620 0 0 1,909,673 1,909,673
Other borrowings 2,999 0 2,999 0 2,999
Derivative instruments 13,512 0 13,152 360 13,512
Liabilities held in trust for deferred compensation plan 19,848 19,848 0 0 19,848
Total $ 29,395,094 $ 25,697,272 $ 16,151 $ 3,685,828 $ 29,399,251


	Carrying Amount		Estimated Fair Value at September 30, 2021
(In thousands)			Level 1		Level 2		Level 3		Total
Financial Assets
Loans:
Business	$	5,277,850	$	—	$	—	$	5,220,005	$	5,220,005
Real estate - construction and land	1,257,836		—		—		1,238,620		1,238,620
Real estate - business	2,937,852		—		—		2,936,476		2,936,476
Real estate - personal	2,769,292		—		—		2,772,259		2,772,259
Consumer	2,049,559		—		—		2,046,338		2,046,338
Revolving home equity	281,442		—		—		279,165		279,165
Consumer credit card	569,976		—		—		529,617		529,617
Overdrafts	4,583		—		—		4,236		4,236
Total loans	15,148,390		—		—		15,026,716		15,026,716
Loans held for sale	16,043		—		16,043		—		16,043




Investment securities	14,395,504		791,308		13,419,585		184,611		14,395,504

Securities purchased under agreements to resell	1,750,000		—		—		1,757,410		1,757,410
Interest earning deposits with banks	1,888,545		1,888,545		—		—		1,888,545
Cash and due from banks	344,460		344,460		—		—		344,460
Derivative instruments	55,065		—		53,442		1,623		55,065
Assets held in trust for deferred compensation plan	20,880		20,880		—		—		20,880
Total	$	33,618,887	$	3,045,193	$	13,489,070	$	16,970,360	$	33,504,623
Financial Liabilities
Non-interest bearing deposits	$	11,622,855	$	11,622,855	$	—	$	—	$	11,622,855
Savings, interest checking and money market deposits	14,907,654		14,907,654		—		—		14,907,654
Certificates of deposit	1,615,775		—		—		1,617,580		1,617,580
Federal funds purchased	11,345		11,345		—		—		11,345
Securities sold under agreements to repurchase	2,242,408		—		—		2,242,486		2,242,486
Other borrowings	3,949		—		3,949		—		3,949
Derivative instruments	12,466		—		12,183		283		12,466
Liabilities held in trust for deferred compensation plan	20,880		20,880		—		—		20,880
Total	$	30,437,332	$	26,562,734	$	16,132	$	3,860,349	$	30,439,215

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		Carrying Amount		Estimated Fair Value at December 31, 2020									Carrying Amount		Estimated Fair Value at December 31, 2020
(In thousands)	(In thousands)			Level 1		Level 2		Level 3		Total		(In thousands)			Level 1		Level 2		Level 3		Total
Financial Assets	Financial Assets											Financial Assets
Loans:	Loans:											Loans:
Business	Business	$	6,546,087	$	0	$	0	$	6,467,572	$	6,467,572	Business	$	6,546,087	$	—	$	—	$	6,467,572	$	6,467,572
Real estate - construction and land	Real estate - construction and land	1,021,595		0		0		995,873		995,873		Real estate - construction and land	1,021,595		—		—		995,873		995,873
Real estate - business	Real estate - business	3,026,117		0		0		3,016,576		3,016,576		Real estate - business	3,026,117		—		—		3,016,576		3,016,576
Real estate - personal	Real estate - personal	2,820,030		0		0		2,830,521		2,830,521		Real estate - personal	2,820,030		—		—		2,830,521		2,830,521
Consumer	Consumer	1,950,502		0		0		1,953,217		1,953,217		Consumer	1,950,502		—		—		1,953,217		1,953,217
Revolving home equity	Revolving home equity	307,083		0		0		304,434		304,434		Revolving home equity	307,083		—		—		304,434		304,434
Consumer credit card	Consumer credit card	655,078		0		0		576,320		576,320		Consumer credit card	655,078		—		—		576,320		576,320
Overdrafts	Overdrafts	3,149		0		0		3,068		3,068		Overdrafts	3,149		—		—		3,068		3,068
Total loans	Total loans	16,329,641		0		0		16,147,581		16,147,581		Total loans	16,329,641		—		—		16,147,581		16,147,581
Loans held for sale	Loans held for sale	45,089		0		45,089		0		45,089		Loans held for sale	45,089		—		45,089		—		45,089

Investment securities	Investment securities	12,626,296		841,025		11,638,558		146,713		12,626,296		Investment securities	12,626,296		841,025		11,638,558		146,713		12,626,296

Securities purchased under agreements to resell	Securities purchased under agreements to resell	850,000		0		0		894,338		894,338		Securities purchased under agreements to resell	850,000		—		—		894,338		894,338
Interest earning deposits with banks	Interest earning deposits with banks	1,747,363		1,747,363		0		0		1,747,363		Interest earning deposits with banks	1,747,363		1,747,363		—		—		1,747,363
Cash and due from banks	Cash and due from banks	437,563		437,563		0		0		437,563		Cash and due from banks	437,563		437,563		—		—		437,563
Derivative instruments	Derivative instruments	89,889		0		86,447		3,442		89,889		Derivative instruments	89,889		—		86,447		3,442		89,889
Assets held in trust for deferred compensation plan	Assets held in trust for deferred compensation plan	19,278		19,278		0		0		19,278		Assets held in trust for deferred compensation plan	19,278		19,278		—		—		19,278
Total	Total	$	32,145,119	$	3,045,229	$	11,770,094	$	17,192,074	$	32,007,397	Total	$	32,145,119	$	3,045,229	$	11,770,094	$	17,192,074	$	32,007,397
Financial Liabilities	Financial Liabilities											Financial Liabilities
Non-interest bearing deposits	Non-interest bearing deposits	$	10,497,598	$	10,497,598	$	0	$	0	$	10,497,598	Non-interest bearing deposits	$	10,497,598	$	10,497,598	$	—	$	—	$	10,497,598
Savings, interest checking and money market deposits	Savings, interest checking and money market deposits	14,604,456		14,604,456		0		0		14,604,456		Savings, interest checking and money market deposits	14,604,456		14,604,456		—		—		14,604,456
Certificates of deposit	Certificates of deposit	1,844,691		0		0		1,847,277		1,847,277		Certificates of deposit	1,844,691		—		—		1,847,277		1,847,277
Federal funds purchased	Federal funds purchased	42,270		42,270		0		0		42,270		Federal funds purchased	42,270		42,270		—		—		42,270
Securities sold under agreements to repurchase	Securities sold under agreements to repurchase	2,056,113		0		0		2,056,173		2,056,173		Securities sold under agreements to repurchase	2,056,113		—		—		2,056,173		2,056,173

Derivative instruments	Derivative instruments	18,675		0		17,974		701		18,675		Derivative instruments	18,675		—		17,974		701		18,675
Liabilities held in trust for deferred compensation plan	Liabilities held in trust for deferred compensation plan	19,278		19,278		0		0		19,278		Liabilities held in trust for deferred compensation plan	19,278		19,278		—		—		19,278
Total	Total	$	29,083,081	$	25,163,602	$	17,974	$	3,904,151	$	29,085,727	Total	$	29,083,081	$	25,163,602	$	17,974	$	3,904,151	$	29,085,727

17. Legal and Regulatory Proceedings

The Company has various legal proceedings pending at ~~March 31,~~September 30, 2021, arising in the normal course of business. While some matters pending against the Company specify damages claimed by plaintiffs, others do not seek a specified amount of damages or are at early stages of the legal process. The Company records a loss accrual for all legal and regulatory matters for which it deems a loss is probable and can be reasonably estimated. Some matters, which are in the early stages, have not yet progressed to the point where a loss amount can be determined to be probable and estimable.

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Item 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND

RESULTS OF OPERATIONS

The following discussion and analysis should be read in conjunction with the consolidated financial statements and related notes and with the statistical information and financial data appearing in this report as well as the Company's 2020 Annual Report on Form 10-K. Results of operations for the three and ~~three~~nine month periods ended ~~March 31,~~September 30, 2021 are not necessarily indicative of results to be attained for any other period.

Forward-Looking Information

This report may contain "forward-looking statements" that are subject to risks and uncertainties and include information about possible or assumed future results of operations. Many possible events or factors could affect the future financial results and performance of the Company. This could cause results or performance to differ materially from those expressed in the forward-looking statements. Words such as "expects", "anticipates", "believes", "estimates", variations of such words and other similar expressions are intended to identify such forward-looking statements. These statements are not guarantees of future performance and involve certain risks, uncertainties and assumptions that are difficult to predict. Therefore, actual outcomes and results may differ materially from what is expressed or forecasted in, or implied by, such forward-looking statements. Readers should not rely solely on the forward-looking statements and should consider all uncertainties and risks discussed throughout this report. Forward-looking statements speak only as of the date they are made. The Company does not undertake to update forward-looking statements to reflect circumstances or events that occur after the date the forward-looking statements are made or to reflect the occurrence of unanticipated events. Such possible events or factors include: changes in economic conditions in the Company's market area, the effects of the COVID-19 pandemic, changes in policies by regulatory agencies, governmental legislation and regulation, fluctuations in interest rates, changes in liquidity requirements, demand for loans in the Company's market area, changes in accounting and tax principles, estimates made on income taxes, competition with other entities that offer financial services, cybersecurity threats, and such other factors as discussed in Part I Item 1A - "Risk Factors" and Part II Item 7 - "Management's Discussion and Analysis of Financial Condition and Results of Operations" in the Company's 2020 Annual Report on Form 10-K and in Part II Item 1A of this Quarterly Report on Form 10-Q. Except as set forth in Part II, Item 1A, during the quarter ended ~~March 31,~~September 30, 2021, there were no material changes to the Risk Factors disclosed in the Company's 2020 Annual Report on Form 10-K.

Critical Accounting Policies

The Company has identified ~~several~~certain policies as being critical because they require management to make particularly difficult, subjective and/or complex judgments about matters that are inherently uncertain and because of the likelihood that materially different amounts would be reported under different conditions or using different assumptions. These policies relate to the allowance for credit losses and the valuation of certain investment securities. A discussion of these policies can be found in the sections captioned "Critical Accounting Policies" and "Allowance for Credit Losses on Loans and Liability for Unfunded Lending Commitments" in Management's Discussion and Analysis of Financial Condition and Results of Operations included in the Company's 2020 Annual Report on Form 10-K. There have been no changes in the Company's application of critical accounting policies since December 31, 2020.

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Selected Financial Data

Three Months Ended March 31
2021 2020
Per Share Data
   Net income per common share — basic $ 1.12 $ .42 *
   Net income per common share — diluted 1.11 .42 *
   Cash dividends on common stock .263 .257 *
   Book value per common share 28.34 26.54 *
   Market price 76.61 47.95 *
Selected Ratios
(Based on average balance sheets)
   Loans to deposits (1)
61.79 % 72.57 %
   Non-interest bearing deposits to total deposits 39.41 32.64
   Equity to loans (1)
20.68 21.93
   Equity to deposits 12.78 15.91
   Equity to total assets 10.37 12.35
   Return on total assets 1.63 .80
   Return on common equity 15.69 6.48
(Based on end-of-period data)
   Non-interest income to revenue (2)
39.80 38.08
   Efficiency ratio (3)
56.37 59.17
   Tier I common risk-based capital ratio 13.76 13.52
   Tier I risk-based capital ratio 13.76 14.24
   Total risk-based capital ratio 14.79 15.21
   Tangible common equity to tangible assets ratio (4)
9.57 11.13
   Tier I leverage ratio
9.38 11.13


	Three Months Ended September 30						Nine Months Ended September 30
	2021			2020			2021			2020
Per Share Data
Net income per common share — basic	$	1.05		$	1.06	*	$	3.55		$	1.80	*
Net income per common share — diluted	1.05			1.06		*	3.54			1.80		*
Cash dividends on common stock	.263			.257		*	.788			.771		*
Book value per common share							30.01			28.23		*
Market price							69.68			53.61		*
Selected Ratios
(Based on average balance sheets)
Loans to deposits (1)	54.44		%	66.23		%	57.91		%	69.12		%
Non-interest bearing deposits to total deposits	40.90			39.61			40.15			36.96
Equity to loans (1)	23.17			20.54			21.68			20.96
Equity to deposits	12.62			13.60			12.56			14.49
Equity to total assets	10.22			10.90			10.22			11.42
Return on total assets	1.40			1.71			1.65			1.04

Return on common equity	13.74			15.21			16.14			8.93
(Based on end-of-period data)
Non-interest income to revenue (2)	39.11			37.50			39.66			37.42
Efficiency ratio (3)	59.95			55.00			57.76			57.37
Tier I common risk-based capital ratio							14.02			13.45
Tier I risk-based capital ratio							14.02			13.45
Total risk-based capital ratio							14.83			14.62
Tangible common equity to tangible assets ratio (4)							9.71			10.11
Tier I leverage ratio							9.31			9.39

* Restated for the 5% stock dividend distributed in December 2020.

(1) Includes loans held for sale.

(2) Revenue includes net interest income and non-interest income.

(3) The efficiency ratio is calculated as non-interest expense (excluding intangibles amortization) as a percent of revenue.

(4) The tangible common equity to tangible assets ratio is a measurement which management believes is a useful indicator of capital adequacy and utilization.

It provides a meaningful basis for period to period and company to company comparisons, and also assists regulators, investors and analysts in analyzing the financial position of the Company. Tangible common equity and tangible assets are non-GAAP measures and should not be viewed as substitutes for, or superior to, data prepared in accordance with GAAP.

The following table is a reconciliation of the GAAP financial measures of total equity and total assets to the non-GAAP measures of total tangible common equity and total tangible assets.


		March 31							September 30
(Dollars in thousands)	(Dollars in thousands)	2021			2020			(Dollars in thousands)	2021			2020
Total equity	Total equity	$	3,317,385		$	3,252,464		Total equity	$	3,491,221		$	3,306,264
Less non-controlling interest	Less non-controlling interest	4,795			1,449			Less non-controlling interest	10,551			601
Less preferred stock		—			144,784

Less goodwill	Less goodwill	138,921			138,921			Less goodwill	138,921			138,921
Less core deposit premium	Less core deposit premium	4,864			1,665			Less core deposit premium	4,684			1,452
Total tangible common equity (a)	Total tangible common equity (a)	$	3,168,805		$	2,965,645		Total tangible common equity (a)	$	3,337,065		$	3,165,290
Total assets	Total assets	$	33,269,786		$	26,793,017		Total assets	$	34,497,543		$	31,453,817
Less goodwill	Less goodwill	138,921			138,921			Less goodwill	138,921			138,921
Less core deposit premium	Less core deposit premium	4,864			1,665			Less core deposit premium	4,684			1,452
Total tangible assets (b)	Total tangible assets (b)	$	33,126,001		$	26,652,431		Total tangible assets (b)	$	34,353,938		$	31,313,444
Tangible common equity to tangible assets ratio (a)/(b)	Tangible common equity to tangible assets ratio (a)/(b)	9.57		%	11.13		%	Tangible common equity to tangible assets ratio (a)/(b)	9.71		%	10.11		%

Table of Contents

Results of Operations

Summary


		Three Months Ended March 31				Increase (Decrease)					Three Months Ended September 30						Nine Months Ended September 30
(Dollars in thousands)	(Dollars in thousands)	2021		2020			Amount		% change			(Dollars in thousands)	2021		2020		% change		2021		2020		% change
Net interest income	Net interest income	$	205,748	$	201,065		$	4,683	2.3	%		Net interest income	$	214,037	$	215,962	(.9	%)	$	627,767	$	620,084	1.2	%
Provision for credit losses	Provision for credit losses	6,232		(57,953)			(64,185)		(110.8)			Provision for credit losses	7,385		(3,101)		(338.1)		59,272		(141,593)		(141.9)
Non-interest income	Non-interest income	136,045		123,663			12,382		10.0			Non-interest income	137,506		129,572		6.1		412,694		370,750		11.3
Investment securities gains (losses), net	Investment securities gains (losses), net	9,853		(13,301)			23,154		(174.1)			Investment securities gains (losses), net	13,108		16,155		(18.9)		39,765		(1,275)		N.M.
Non-interest expense	Non-interest expense	(192,573)		(193,698)			(1,125)		(0.6)			Non-interest expense	(211,620)		(190,858)		10.9		(602,319)		(572,068)		5.3
Income taxes	Income taxes	(32,076)		(10,173)			21,903		215.3			Income taxes	(34,662)		(34,375)		.8		(111,947)		(54,209)		106.5
Non-controlling interest income (expense)	Non-controlling interest income (expense)	(2,257)		2,254			4,511		N.M.			Non-controlling interest income (expense)	(3,193)		(907)		N.M.		(9,373)		2,479		N.M.
Net income attributable to Commerce Bancshares, Inc.	Net income attributable to Commerce Bancshares, Inc.	130,972		51,857			79,115		152.6			Net income attributable to Commerce Bancshares, Inc.	122,561		132,448		(7.5)		415,859		224,168		85.5
Preferred stock dividends	Preferred stock dividends	—		(2,250)			2,250		(100.0)			Preferred stock dividends	—		(7,466)		(100.0)		—		(11,966)		(100.0)
Net income available to common shareholders	Net income available to common shareholders	$	130,972	$	49,607		81,365		164.0	%		Net income available to common shareholders	$	122,561	$	124,982	(1.9	%)	$	415,859	$	212,202	96.0	%

N.M. - Not ~~meaningful.~~meaningful

For the quarter ended ~~March 31,~~September 30, 2021, net income attributable to Commerce Bancshares, Inc. (net income) amounted to ~~$131.0~~$122.6 million, ~~an increase~~a decrease of ~~$79.1~~$9.9 million, or ~~152.6%~~7.5%, compared to the ~~first~~third quarter of the previous year. For the current quarter, the annualized return on average assets was ~~1.63%~~1.40%, the annualized return on average equity was ~~15.69%~~13.74%, and the efficiency ratio was ~~56.37%~~59.95%. Diluted earnings per common share was ~~$1.11 in both the current and previous quarters, and increased 164.3%~~$1.05, a decrease of .9% compared to ~~$.42~~$1.06 per share in the ~~first~~third quarter of ~~2020.~~2020, and decreased 23.9% compared to $1.38 per share in the previous quarter.

Compared to the ~~first~~third quarter of last year, net interest income ~~increased $4.7~~decreased $1.9 million, or ~~2.3%~~.9%, mainly due to decreases in loan interest and interest on securities purchased under agreements to resell of $7.9 million and $2.2 million, respectively. These decreases were partly offset by a decline of ~~$16.5~~$4.2 million in interest expense on deposits and borrowings, ~~and~~coupled with an increase of ~~$3.7~~$3.4 million in interest income on ~~long-term securities purchased under agreements to resell. These increases to net interest income were partly offset by a decrease of $12.7 million in interest income on loans.~~investment securities. The provision for credit losses ~~during the current quarter was a recovery of $6.2~~declined $10.5 million ~~reflecting~~due to a decrease in the estimate of the allowance for credit losses on loans ~~in the current quarter. As a result, the provision for credit losses in the current quarter was $64.2 million~~and unfunded commitments and lower ~~than the provision for the first quarter of 2020.~~net loan charge-offs. Non-interest income increased ~~$12.4~~$7.9 million, or ~~10.0%~~6.1%, compared to the ~~first~~third quarter of 2020, mainly due to growth in ~~loan~~trust fees, net bank card fees and ~~sales, trust~~deposit account fees, ~~and capital market fees, and a gain on the sale of a branch location. These increases were~~ partly offset by lower ~~net bank card~~loan fees and ~~deposit account fees. Net investment~~sales. Investment securities net gains totaled ~~$9.9~~$13.1 million in the current quarter compared to ~~losses~~net gains of ~~$13.3~~$16.2 million in the same quarter last year. Net securities gains in the current quarter primarily resulted from ~~$8.4 million in~~ unrealized fair value gains ~~and $1.5~~of $13.0 million ~~from the sale of an investment~~ in the Company's private equity ~~investment~~ portfolio. Non-interest expense ~~decreased $1.1~~increased $20.8 million, ~~from~~or 10.9%, over the ~~first~~third quarter of 2020 mainly due to ~~lower travel and entertainment~~non-recurring litigation settlement expense, higher ~~deferred origination costs~~salaries and ~~a reduction in impairment~~benefits expense ~~on mortgage servicing rights, partly offset by higher~~and data processing and software expense.

Net income for the first nine months of 2021 was $415.9 million, an increase of $191.7 million, or 85.5%, over the same period last year. Diluted earnings per common shares was $3.54, an increase of 96.7% compared to $1.80 per share in the same period last year. For the first nine months of 2021, the annualized return on average assets was 1.65%, the annualized return on average equity was 16.14%, and the efficiency ratio was 57.76%. Net interest income increased $7.7 million, or 1.2%, over the same period last year. This growth was due to a decrease of $27.8 million in deposits and borrowings interest expense and growth of $6.2 million in interest income on investment securities, partly offset by a $27.5 million decrease in interest income on loans. The provision for credit losses was a benefit of $59.3 million for the first nine months of 2021, compared to provision expense of $141.6 million in the same period last year, resulting in a decrease of $200.9 million. Non-interest income increased $41.9 million, or 11.3%, over the first nine months of last year mainly due to higher trust fees, net bank card fees and loan fees and sales. Non-interest expense increased $30.3 million, or 5.3%, over the first nine months of last year due to increases in salaries and benefits and data processing and software expense, as well as lower deferred loan origination costs.

Table of Contents

Net Interest Income

The following table summarizes the changes in net interest income on a fully taxable equivalent basis, by major category of interest earning assets and interest bearing liabilities, identifying changes related to volumes and rates. Changes not solely due to volume or rate changes are allocated to rate.

Analysis of Changes in Net Interest Income


		Three Months Ended March 31, 2021 vs. 2020						Three Months Ended September 30, 2021 vs. 2020									Nine Months Ended September 30, 2021 vs. 2020
			Change due to								Change due to								Change due to
(In thousands)	(In thousands)			Average Volume		Average Rate			Total			(In thousands)	Average Volume		Average Rate		Total			Average Volume		Average Rate		Total
Interest income, fully taxable equivalent basis:	Interest income, fully taxable equivalent basis:											Interest income, fully taxable equivalent basis:
Loans:	Loans:											Loans:
Business	Business			$	9,240	$	(7,407)		$	1,833		Business	$	(9,486)	$	6,838	$	(2,648)		$	(6,101)	$	5,238	$	(863)
Real estate - construction and land	Real estate - construction and land			1,979		(3,422)			(1,443)			Real estate - construction and land	1,831		(672)		1,159			5,745		(5,159)		586
Real estate - business	Real estate - business			1,737		(5,028)			(3,291)			Real estate - business	(61)		(459)		(520)			2,026		(6,914)		(4,888)
Real estate - personal	Real estate - personal			4,112		(3,192)			920			Real estate - personal	479		(1,959)		(1,480)			6,517		(7,631)		(1,114)
Consumer	Consumer			(37)		(3,847)			(3,884)			Consumer	517		(2,436)		(1,919)			1,193		(9,471)		(8,278)
Revolving home equity	Revolving home equity			(578)		(940)			(1,518)			Revolving home equity	(395)		129		(266)			(1,470)		(846)		(2,316)
Consumer credit card	Consumer credit card			(3,592)		(2,119)			(5,711)			Consumer credit card	(2,292)		(109)		(2,401)			(8,454)		(2,969)		(11,423)
Overdrafts	Overdrafts			—		—			—			Overdrafts	—		—		—			—		—		—
Total interest on loans	Total interest on loans			12,861		(25,955)			(13,094)			Total interest on loans	(9,407)		1,332		(8,075)			(544)		(27,752)		(28,296)
Loans held for sale	Loans held for sale			228		(121)			107			Loans held for sale	(74)		(3)		(77)			287		(139)		148
Investment securities:	Investment securities:											Investment securities:
U.S. government and federal agency securities	U.S. government and federal agency securities			(398)		772			374			U.S. government and federal agency securities	(400)		3,736		3,336			(918)		13,653		12,735
Government-sponsored enterprise obligations	Government-sponsored enterprise obligations			(863)		(240)			(1,103)			Government-sponsored enterprise obligations	(284)		19		(265)			(1,672)		(401)		(2,073)
State and municipal obligations	State and municipal obligations			5,638		(3,198)			2,440			State and municipal obligations	1,737		(915)		822			11,888		(6,296)		5,592
Mortgage-backed securities	Mortgage-backed securities			13,515		(17,144)			(3,629)			Mortgage-backed securities	4,205		(7,351)		(3,146)			24,116		(41,209)		(17,093)
Asset-backed securities	Asset-backed securities			5,855		(6,452)			(597)			Asset-backed securities	7,218		(6,263)		955			20,737		(19,639)		1,098
Other securities	Other securities			1,926		(1,262)			664			Other securities	2,197		(700)		1,497			5,354		457		5,811
Total interest on investment securities	Total interest on investment securities			25,673		(27,524)			(1,851)			Total interest on investment securities	14,673		(11,474)		3,199			59,505		(53,435)		6,070
Federal funds sold and short-term securities purchased under
agreements to resell				(2)		—			(2)
Long-term securities purchased under agreements to resell				—		3,666			3,666
Federal funds sold												Federal funds sold	1		—		1			4		(3)		1
Securities purchased under agreements to resell												Securities purchased under agreements to resell	10,384		(12,624)		(2,240)			10,149		(9,043)		1,106
Interest earning deposits with banks	Interest earning deposits with banks			1,864		(2,786)			(922)			Interest earning deposits with banks	398		336		734			2,059		(1,947)		112
Total interest income	Total interest income			40,624		(52,720)			(12,096)			Total interest income	15,975		(22,433)		(6,458)			71,460		(92,319)		(20,859)
Interest expense:	Interest expense:											Interest expense:
Deposits:	Deposits:											Deposits:
Savings	Savings			103		(89)			14			Savings	66		(46)		20			258		(195)		63
Interest checking and money market	Interest checking and money market			1,661		(7,881)			(6,220)			Interest checking and money market	428		(1,837)		(1,409)			2,550		(12,341)		(9,791)
Certificates of deposit of less than $100,000	Certificates of deposit of less than $100,000			(302)		(1,000)			(1,302)			Certificates of deposit of less than $100,000	(210)		(612)		(822)			(813)		(2,377)		(3,190)
Certificates of deposit of $100,000 and over	Certificates of deposit of $100,000 and over			(393)		(3,780)			(4,173)			Certificates of deposit of $100,000 and over	(236)		(1,826)		(2,062)			(1,158)		(8,026)		(9,184)
Total interest on deposits	Total interest on deposits			1,069		(12,750)			(11,681)			Total interest on deposits	48		(4,321)		(4,273)			837		(22,939)		(22,102)
Federal funds purchased and securities sold under	Federal funds purchased and securities sold under											Federal funds purchased and securities sold under
agreements to repurchase	agreements to repurchase			162		(4,620)			(4,458)			agreements to repurchase	117		(43)		74			486		(5,135)		(4,649)
Other borrowings	Other borrowings			(328)		(1)			(329)			Other borrowings	—		1		1			(1,030)		3		(1,027)
Total interest expense	Total interest expense			903		(17,371)			(16,468)			Total interest expense	165		(4,363)		(4,198)			293		(28,071)		(27,778)
Net interest income, tax equivalent basis	Net interest income, tax equivalent basis			$	39,721	$	(35,349)		$	4,372		Net interest income, tax equivalent basis	$	15,810	$	(18,070)	$	(2,260)		$	71,167	$	(64,248)	$	6,919

Net interest income in the ~~first~~third quarter of 2021 was ~~$205.7~~$214.0 million, ~~an increase~~a decrease of ~~$4.7~~$1.9 million ~~over~~from the ~~first~~third quarter of 2020. On a tax equivalent (T/E) basis, net interest income totaled ~~$208.8~~$216.9 million in the ~~first~~third quarter of 2021, ~~up $4.4~~down $2.3 million ~~over~~from the same period last year and ~~down $4.2~~up $5.8 million ~~from~~over the previous quarter. The ~~increase~~decrease in net interest income compared to the first quarter of 2020 was mainly due to lower interest expense on interest bearing deposits and borrowings of $16.5 million and higher interest income on long-term securities purchased under agreements to resell of $3.7 million, partly offset by lower interest income on loans (T/E) of $13.1 million. The decrease in interest earned on loans (T/E) was mainly the result of lower yields on all loan products, especially commercial loans, many of which have variable rates. Total interest income on

Table of Contents

compared to the third quarter of 2020 was mainly due to lower interest income earned on loans (T/E) of $8.1 million and securities purchased under agreements to resell of $2.2 million, partly offset by higher interest income earned on investment securities (T/E) ~~decreased $1.9~~of $3.2 million ~~from~~and lower interest expense on interest bearing deposits of $4.3 million. The decrease in total interest earned on loans (T/E) was mainly the ~~first quarter~~result of ~~last year due to~~ a decline in average balances, partly offset by growth in the average rate earned. The increase in interest earned ~~but growth in~~on investment securities (T/E) was mainly due to higher average balances, ~~largely~~partly offset ~~the decline in interest income driven~~ by lower ~~rates. The~~rates earned, while the decrease in expense on interest bearing deposits ~~and borrowings~~ was a result of a decline in the average rate paid. The Company's net yield on earning assets (T/E) was ~~2.71%~~2.58% in the current quarter compared to ~~3.33%~~2.97% in the ~~first~~third quarter of 2020.

Total interest income (T/E) decreased ~~$12.1~~$6.5 million from the ~~first~~third quarter of 2020. Interest income on loans (T/E) was ~~$147.4~~$143.9 million during the ~~first~~third quarter of 2021, ~~and decreased $13.1~~a decrease of $8.1 million, or ~~8.2%~~5.3%, from the same quarter last year. The decrease in interest income from the same quarter last year was primarily due to a decline of 73$1.1 billion, or 6.8%, in average loan balances, partly offset by an increase of five basis points in the average rate earned. Most of the decrease in interest income occurred in the business, consumer credit card, consumer, and personal real estate loan categories. These decreases were partly offset by an increase in interest income in the construction and land loan category. Business loan interest income decreased $2.6 million due to a decline of $1.3 billion in average balances, partly offset by an increase of 48 basis points in the average rate earned. The decline in business loan average balances was mainly due to a decrease of $930.8 million in Paycheck Protection Program (PPP) loans, while the increase in the yield was partly due to an increase in the PPP loan yield, which was 7.73% in the third quarter of 2021. Consumer credit card loan interest decreased $2.4 million mainly due to a decline of $79.8 million in average balances. Consumer loan interest declined $1.9 million due to a decrease of 48 basis points in the average rate earned, partly offset by ~~growth of $1.6 billion,~~a $48.9 million, or ~~11.2%~~2.5%, increase in average ~~loan~~ balances. Most of the decrease in interest income occurred in the consumer credit card, consumer, business real estate, revolving home equity and construction and land loan categories. Consumer credit card loan interest decreased $5.7 million due to a decline of $118.8 million in average balances, coupled with a 129 basis point decline in the average rate earned. Consumer loan interest declined $3.9 million due to a decrease of 76 basis points in the average rate earned. BusinessPersonal real estate loan interest income fell ~~$3.3~~$1.5 million due to a 6429 basis point decrease in the average rate earned, partly offset by higher average balances of ~~$169.3~~$53.3 million, or ~~5.9%~~2.0%. Revolving home equity loan interest declined $1.5 million due to a decrease of 123 basis points in the average rate earned, coupled with a decline of $50.9 million, or 14.5%, in average balances. Construction and land loan interest decreased $1.4 million due to a decline of 124 basis points in the average rate earned, partly offset by growth in the average balance of $167.9 million. These decreases to interest income (T/E) were partly offset by an increase of ~~$1.8~~$1.2 million in interest ~~income~~earned on ~~business~~construction and land loans, mostly due to growth of ~~$1.0 billion,~~$194.2 million, or ~~18.9%~~19.9%, in average balances, while the average rate earned on these loans declined 41 basis points. The growth in average balances was mainly the result of Paycheck Protection Program (PPP) loans secured for customers as part of the program sponsored by the Small Business Administration (SBA). Personal real estate loan ~~interest grew $920 thousand over same quarter last year due to growth of $435.4 million in average~~ balances, partly offset by a 43decline of 23 basis ~~point decline~~points in the average rate earned.

Interest income on investment securities (T/E) was ~~$53.5~~$65.7 million during the ~~first~~third quarter of 2021, which was ~~a decrease~~an increase of ~~$1.9~~$3.2 million ~~from~~over the same quarter last year. The ~~decrease~~increase in interest income occurred mainly in interest earned on mortgage-backed securities, which fell $3.6 million due to a 98 basis point decline in the average rate earned, partly offset by an increase of $2.3 billion in the average balance. An adjustment to premium amortization of $4.1 million was recorded in the current quarter to reflect a slowdown in forward prepayment speed estimates on mortgage-backed securities due to rising interest rates during the quarter. This adjustment mostly offset higher premium amortization recorded on these securities during the quarter due to the recent surge in mortgage refinancing. In addition, interest on asset-backed securities declined $597 thousand as a result of a 124 basis point decline in the average rate earned, partly offset by an increase of $902.9 million in the average balance. Interest income on government-sponsored enterprise obligations decreased $1.1 million and resulted from a decline in the average balance of $83.5 million, or 62.2%, and a decrease of 183 basis points in the average rate earned. These decreases to interest income on investment securities (T/E) were partly offset by an increase of $2.4 million in interest earned on state and municipal obligations. This increase was a result of growth in the average balance of $736.0 million, partly offset by a 65 basis point decline in the average rate earned. Interest on U.S. government and federal agency obligations, which grew ~~$374 thousand~~$3.3 million mainly due to an increase in inflation income on the Company's U.S. Treasury inflation-protected securities (TIPS). Interest income related to TIPS, which is tied to the Consumer Price Index, increased ~~$486 thousand~~$3.4 million over the same quarter last year. Interest earned on other securities grew $1.5 million mainly due to distributions from investments in the Company's private equity portfolio. Interest on asset-backed securities rose $955 thousand as a result of a $1.5 billion increase in the average balance, partly offset by an 82 basis point decline in the average rate earned. In addition, interest earned on state and municipal obligations grew $822 thousand as a result of growth in the average balance of $272.4 million, or 15.4%, partly offset by an 18 basis point decline in the average rate earned. These increases to interest income on investment securities (T/E) were partly offset by a decline in interest earned on mortgage-backed securities, which fell $3.1 million due to a 42 basis point decline in the average rate earned, partly offset by an increase of $855.5 million, or 13.7%, in the average balance. At September 30, 2021, the Company recorded a $5.0 million adjustment to premium amortization, which increased interest income this quarter to reflect moderately slower prepayment speed estimates on mortgage-backed securities. The average balance of the total investment portfolio (excluding unrealized fair value adjustments on available for sale debt securities) was ~~$12.6~~$13.8 billion in the ~~first~~third quarter of 2021, compared to ~~$8.5~~$11.1 billion in the ~~first~~third quarter of 2020.

Interest income on ~~long-term~~ securities purchased under agreements to resell ~~increased $3.7~~decreased $2.2 million ~~over~~from the same quarter last year, due to ~~an increase~~a decrease of ~~178~~307 basis points in the average rate earned, ~~as these assets were structured with floor spreads to protect against falling rates. Of~~partly offset by growth of $783.2 million in the ~~$850.0~~average balance. In the third quarter of 2021, $250.0 million inof securities purchased under agreements to resell ~~held by the Company, $450.0~~(resell agreements), which had been earning interest at an average rate of 4.7%, matured and were replaced with $700.0 million of ~~those~~resell agreements ~~will mature throughout 2021.~~earning approximately .28%. Interest income on balances at the Federal Reserve ~~declined $922~~grew $734 thousand ~~mainly~~ due to ~~a 76~~an increase of $1.6 billion in the average balance invested and an increase of five basis ~~point decrease~~points in the average rate ~~earned, partly offset by an $878.9 million increase in the average balance invested.~~earned.

The average tax equivalent yield on total interest earning assets was ~~2.76%~~2.62% in the ~~first~~third quarter of 2021, down from ~~3.66%~~3.07% in the ~~first~~third quarter of 2020.

Total interest expense decreased ~~$16.5~~$4.2 million compared to the ~~first~~third quarter of 2020 due to a ~~$11.7~~$4.3 million decrease in interest expense on interest bearing deposits, ~~and~~slightly offset by a ~~$4.8 million decrease~~$75 thousand increase in interest expense on borrowings. The decrease in deposit interest expense resulted mainly from a 3612 basis point decline in the overall average rate paid. Interest expense on certificates of deposit (CD's) declined $2.9 million due to a 55 basis point decrease in the average rate paid, ~~slightly offset by higher~~coupled with a decrease of $267.1 million in the average ~~balances of $2.4 billion.~~balance. Interest expense on interest checking and money market accounts declined ~~$6.2~~$1.4 million, due to a 24five basis point decrease in the average rate paid, ~~slightly~~partly offset by higher average balances of ~~$2.2~~$1.6 billion. ~~Interest expense on certificates of deposit declined $5.5 million due to a 111 basis point decrease in the average rate paid. Interest expense on~~

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Interest expense on borrowings ~~decreased~~increased slightly due to ~~lower rates paid, mainly on~~higher average balances of customer repurchase agreements. The overall average rate incurred on all interest bearing liabilities was ~~.09%~~.06% and ~~.52%~~.17% in the ~~first~~third quarters of 2021 and 2020, respectively.

Net interest income (T/E) for the first nine months of 2021 was $636.7 million compared to $629.8 million for the same period in 2020. For the first nine months of 2021, the net interest margin was 2.63% compared to 3.07% for the same period in 2020.

Total interest income (T/E) for the first nine months of 2021 decreased $20.9 million from the same period last year mainly due to lower interest income on loans (T/E), partly offset by higher interest earned on investment securities (T/E). Loan interest income (T/E) declined $28.3 million, or 6.1%, due to a 27 basis point decline in the average rate earned. The decrease in loan interest occurred mainly in consumer credit card loans due to lower average loan balances, coupled with lower average rates. In addition, business real estate, consumer and personal real estate loan interest declined due to lower average rates, partly offset by higher average balances, while interest on home equity loans declined due to lower average balances and rates.

Interest income on investment securities (T/E) grew $6.1 million, mainly due to an increase of $3.4 billion in the average balance, partly offset by a decrease of 55 basis points in the average rate earned. Interest earned on U.S. government and federal agency obligations grew $12.7 million, mainly due to higher TIPS interest income. Interest earned on state and municipal obligations increased $5.6 million due to higher average balances, partly offset by lower average rates earned. Interest earned on other securities increased partly due to the receipt of distributions from investments in the Company's private equity portfolio. Interest earned on asset-backed securities also increased over the prior year as a result of higher average balances, partly offset by lower rates earned. Partly offsetting these increases was a decrease in interest earned on mortgage-backed securities, which declined $17.1 million as a result of lower average rates earned, partly offset by higher average balances. Interest earned on government sponsored enterprise obligations also decreased due to declines in both the average balance and the average rate earned.

Interest income on securities purchased under agreements to resell increased $1.1 million due to higher average balances, partly offset by lower average rates. Interest earned on balances at the Federal Reserve increased slightly due to a $1.1 billion increase in the average balance invested, partly offset by a 12 basis point decline in the average rate earned.

Total interest expense for the first nine months of 2021 decreased $27.8 million compared to the same period last year. Interest expense on interest bearing deposits decreased $22.1 million, mainly due to a 22 basis point decrease in the overall rate paid. Interest expense on interest checking and money market account balances decreased $9.8 million mainly due to a 12 basis point decrease in rates paid, partly offset by higher average balances. Interest expense on CD's declined $12.4 million due to an 81 basis point decline in rates paid, coupled with lower average balances.

Interest expense on borrowings decreased $5.7 million, mainly due to lower rates paid on customer repurchase agreements. The overall cost of total interest bearing liabilities decreased to .07% compared to .31% in the same period last year.

Summaries of average assets and liabilities and the corresponding average rates earned/paid appear on the last page of this discussion.

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Non-Interest Income


		Three Months Ended March 31						Increase (Decrease)					Three Months Ended September 30								Nine Months Ended September 30
(Dollars in thousands)	(Dollars in thousands)	2021			2020				Amount		% change			(Dollars in thousands)	2021			2020			% change		2021			2020			% change
Bank card transaction fees	Bank card transaction fees	$	37,695		$	40,200			$	(2,505)	(6.2)	%		Bank card transaction fees	$	42,815		$	37,873		13.0	%	$	123,118		$	111,818		10.1	%
Trust fees	Trust fees	44,127			39,965				4,162		10.4			Trust fees	48,950			40,769			20.1		139,334			118,676			17.4
Deposit account charges and other fees	Deposit account charges and other fees	22,575			23,677				(1,102)		(4.7)			Deposit account charges and other fees	25,161			23,107			8.9		71,724			69,063			3.9
Capital market fees	Capital market fees	4,981			3,790				1,191		31.4			Capital market fees	3,794			3,194			18.8		12,102			10,756			12.5
Consumer brokerage services	Consumer brokerage services	4,081			4,077				4		.1			Consumer brokerage services	4,900			4,011			22.2		13,484			11,099			21.5
Loan fees and sales	Loan fees and sales	10,184			3,235				6,949		214.8			Loan fees and sales	6,842			9,769			(30.0)		24,472			17,653			38.6
Other	Other	12,402			8,719				3,683		42.2			Other	5,044			10,849			(53.5)		28,460			31,685			(10.2)
Total non-interest income	Total non-interest income	$	136,045		$	123,663			$	12,382	10.0	%		Total non-interest income	$	137,506		$	129,572		6.1	%	$	412,694		$	370,750		11.3	%
Non-interest income as a % of total revenue*	Non-interest income as a % of total revenue*	39.8		%	38.1		%							Non-interest income as a % of total revenue*	39.1		%	37.5		%			39.7		%	37.4		%

* Total revenue includes net interest income and non-interest income.

The table below is a summary of net bank card transaction fees for the three and nine month periods ended ~~March 31,~~September 30, 2021 and 2020.

Three Months Ended March 31
(Dollars in thousands) 2021 2020 % change
Net debit card fees $ 9,367 $ 9,322 .5 %
Net credit card fees 3,421 3,487 (1.9)
Net merchant fees 4,614 4,388 5.2
Net corporate card fees 20,293 23,003 (11.8)
Total bank card transaction fees $ 37,695 $ 40,200 (6.2) %


	Three Months Ended September 30						Nine Months Ended September 30
(Dollars in thousands)	2021		2020		% change		2021		2020		% change
Net debit card fees	$	10,402	$	9,721	7.0	%	$	30,274	$	27,863	8.7	%
Net credit card fees	3,863		3,359		15.0		11,389		9,749		16.8
Net merchant fees	5,202		4,551		14.3		14,711		13,165		11.7
Net corporate card fees	23,348		20,242		15.3		66,744		61,041		9.3
Total bank card transaction fees	$	42,815	$	37,873	13.0	%	$	123,118	$	111,818	10.1	%

For the ~~first~~third quarter of 2021, total non-interest income amounted to ~~$136.0~~$137.5 million compared to ~~$123.7~~$129.6 million in the same quarter last year, which was an increase of ~~$12.4~~$7.9 million, or ~~10.0%~~6.1%. The increase was mainly due to higher trust fees and net bank card fees. Additionally, deposit account fees, consumer brokerage fees and capital market fees grew compared to the same quarter last year, but were partly offset by lower loan fees and sales ~~trust fees, capital market fees~~ and other non-interest ~~income, partly offset by lower net bank card fees and deposit account fees.~~income. Bank card transaction fees for the current quarter ~~declined $2.5~~grew $4.9 million, or ~~6.2%~~13.0%, ~~from~~over the same period last year, ~~mostly~~ due to ~~lower net corporate card fees~~growth of ~~$2.7~~$3.1 million ~~partly offset by higher net merchant fees of $226 thousand. The decline~~ in net corporate card fees, ~~from the same quarter last year~~$681 thousand in net debit card fees, $651 thousand in net merchant fees, and $504 thousand in net credit card fees. The growth in net corporate card fees and net credit card fees was mainly due to ~~lower fee~~higher interchange income, partly offset by ~~lower~~higher rewards expense. The growth in net ~~merchant~~debit card fees was mainly due to higher ~~discount~~interchange income, while the growth in net merchant fees was mostly due to higher merchant fees, partly offset by higher ~~interchange~~network expense. Trust fees for the quarter increased ~~$4.2~~$8.2 million, or ~~10.4%~~20.1%, over the same quarter last year, resulting from higher private client and institutional trust ~~fee income,~~fees, which were up ~~11.4%~~22.9% and ~~6.1%~~11.2%, respectively. Compared to the same period last year, deposit account fees ~~decreased $1.1~~increased $2.1 million, or ~~4.7%~~8.9%, mainly due to higher overdraft and return item fees and corporate cash management fees. Capital market fees increased $600 thousand, or 18.8%, while consumer brokerage service fees increased $889 thousand, or 22.2%, due to growth in annuity and advisory fees. Loan fees and sales decreased $2.9 million, or 30.0%, compared to the same quarter last year, mainly due to a decline in mortgage banking revenue. Other non-interest income decreased $5.8 million, or 53.5%, mainly due to lower cash sweep commissions and tax credit sales fees of $1.6 million and $1.1 million, respectively. Additionally a $2.0 million loss on an equity method investment was recorded this quarter.

Non-interest income for the first nine months of 2021 was $412.7 million compared to $370.8 million in 2020, resulting in an increase of $41.9 million, or 11.3%. Bank card fees increased $11.3 million, or 10.1%, due to growth of $5.7 million in net corporate card fees, $2.4 million in net debit card fees, $1.6 million in net credit card fees, and $1.5 million in net merchant fees. Trust fee income increased $20.7 million, or 17.4%, as a result of growth in private client and institutional trust fee income. Deposit account fees increased $2.7 million due to higher corporate cash management fees and overdraft and return item fees, partly offset by ~~an increase in~~lower personal account deposit fees. For the nine months ended September 30, 2021, corporate cash management fees comprised 51.9% of total deposit fees, while overdraft fees comprised 23.9% of total deposit fees. Capital market fees increased ~~$1.2~~$1.3 million, while consumer brokerage service fees grew $2.4 million, or ~~31.4%~~21.5%, ~~while loan~~as a result of higher annuity and advisory fees. Loan fees and sales increased ~~$6.9~~$6.8 million, or 38.6%, mainly due to ~~higher~~growth in mortgage banking revenue. Other ~~non-interest~~ income ~~increased $3.7~~decreased $3.2 million, ~~or 42.2%,~~ mainly due ~~gains of $2.4~~to lower cash sweep commissions, tax credit sales fees and a $2.6 million ~~recorded in the current quarter~~loss on the sale of a branch location and growth of $1.2 million in interest rate swap fees. Fair value adjustments on the Company's deferred compensation plan assets, which are held in a trust and recorded as both an ~~asset and liability, increased $3.4 million over the same quarter last year, affecting both other income and other expense.~~equity method investment. These ~~increases~~decreases were partly offset by ~~a decline of $2.8 million in cash sweep commissions.~~gains recorded on branch sales and higher interest rate swap fees, check sales and wire fees and international fees.

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Investment Securities Gains (Losses), Net


		Three Months Ended March 31				Three Months Ended September 30						Nine Months Ended September 30
(In thousands)	(In thousands)	2021		2020			(In thousands)	2021		2020			2021		2020

Net gains on sales of available for sale debt securities							Net gains on sales of available for sale debt securities	$	—	$	13,674		$	—	$	16,965
Net gains on sales of equity securities	Net gains on sales of equity securities	$	—	$	2		Net gains on sales of equity securities	—		—			—		2
Net gains (losses) on sales and fair value adjustments of private equity investments	Net gains (losses) on sales and fair value adjustments of private equity investments	9,888		(13,008)			Net gains (losses) on sales and fair value adjustments of private equity investments	12,971		2,389			39,613		(18,116)

Fair value adjustments on equity securities, net	Fair value adjustments on equity securities, net	(35)		(295)			Fair value adjustments on equity securities, net	137		92			152		(126)

Total investment securities gains (losses), net	Total investment securities gains (losses), net	$	9,853	$	(13,301)		Total investment securities gains (losses), net	$	13,108	$	16,155		$	39,765	$	(1,275)

Net gains and losses on investment securities, which were recognized in earnings during the three months ended ~~March 31,~~September 30, 2021 and 2020, are shown in the table above. Net securities gains of ~~$9.9~~$13.1 million were reported in the ~~first~~third quarter of 2021, compared to net ~~losses~~gains of ~~$13.3~~$16.2 million in the same period last year. The net gains in the ~~first~~third quarter of 2021 were primarily comprised of ~~a net gain of $1.5 million on the sale of a private equity investment and $8.4~~$13.0 million of net gains in fair value on the Company’s private equity investments. The net ~~losses~~gains on investment securities for the same quarter last year were mainly comprised of ~~$295 thousand~~net gains of ~~net losses in fair value~~$13.7 million realized on ~~equity investments~~sales of available for sale debt securities and ~~$13.0~~$2.4 million of net ~~losses~~gains in fair value on the Company’s private equity investments.

Net gains on investment securities of $39.8 million were recognized in earnings for the nine months ended September 30, 2021, compared to net losses of $1.3 million for the same period in 2020. Net gains in the first nine months of 2021 were mainly comprised of a gain of $1.6 million realized on the sale of a private equity investment and $38.0 million of net gains in fair value on private equity investments. Net losses in the first nine months of 2020 were mainly comprised of fair value adjustments on private equity investments, ~~as the economic conditions resulting from the COVID-19 pandemic negatively impacted investment valuations.~~which were largely offset by net gains realized on sales of available for sale debt securities. The portion of private equity activity attributable to minority interests is reported as non-controlling interest in the consolidated statements of income and resulted in expense of ~~$2.0~~$7.7 million during the first ~~three~~nine months of 2021 and income of ~~$2.5~~$3.2 million during the first ~~three~~nine months of 2020.

Non-Interest Expense


		Three Months Ended March 31				Increase (Decrease)					Three Months Ended September 30								Nine Months Ended September 30
(Dollars in thousands)	(Dollars in thousands)	2021		2020			Amount		% change			(Dollars in thousands)	2021		2020		% change			2021		2020		% change
Salaries and employee benefits	Salaries and employee benefits	$	129,033	$	128,937		$	96	.1	%		Salaries and employee benefits	$	132,824	$	127,308	4.3	%		$	392,608	$	383,004	2.5	%
Net occupancy	Net occupancy	12,021		11,748			273		2.3			Net occupancy	12,329		12,058		2.2			35,877		35,075		2.3
Equipment	Equipment	4,353		4,821			(468)		(9.7)			Equipment	4,440		4,737		(6.3)			13,398		14,313		(6.4)
Supplies and communication	Supplies and communication	4,125		4,658			(533)		(11.4)			Supplies and communication	4,530		4,141		9.4			12,688		13,226		(4.1)
Data processing and software	Data processing and software	25,463		23,555			1,908		8.1			Data processing and software	25,598		23,610		8.4			76,015		71,002		7.1
Marketing	Marketing	5,158		5,979			(821)		(13.7)			Marketing	5,623		4,926		14.1			16,461		14,706		11.9
Other	Other	12,420		14,000			(1,580)		(11.3)			Other	26,276		14,078		86.6			55,272		40,742		35.7
Total non-interest expense	Total non-interest expense	$	192,573	$	193,698		$	(1,125)	(.6)	%		Total non-interest expense	$	211,620	$	190,858	10.9	%		$	602,319	$	572,068	5.3	%

Non-interest expense for the ~~first~~third quarter of 2021 amounted to ~~$192.6~~$211.6 million, ~~a decrease~~an increase of ~~$1.1~~$20.8 million, or ~~.6%~~10.9%, compared to expense of ~~$193.7~~$190.9 million in the ~~first~~third quarter of last year. The ~~decrease~~increase in expense was mainly due to ~~lower expenses in most areas, particularly in travel~~non-recurring litigation settlement expense and ~~entertainment~~higher salaries and benefits expense ~~partly offset by higher costs for~~and data processing and ~~software.~~software expense. Salaries and employee benefits expense increased ~~$1.9~~$5.5 million, or ~~1.8%~~4.3%, ~~driven by growth in~~mostly due to higher incentive compensation, partly offset by a decline in full-time salary costs. Employee benefits expense totaled $21.7 million, reflecting a decrease of $1.8 million, or 7.6%, mainly as a result of lower healthcare expense. compensation. Full-time equivalent employees totaled ~~4,619~~4,582 at ~~March 31,~~September 30, 2021, compared to ~~4,854~~4,825 at ~~March 31,~~September 30, 2020. ~~Supplies~~Occupancy and supplies and communication expense ~~declined $533~~grew $271 thousand ~~or 11.4%, due to lower supplies~~ and ~~postage expense, and~~$389 thousand, respectively, while equipment expense declined ~~$468 thousand, or 9.7%.~~$297 thousand. Data processing and software expense increased ~~$1.9~~$2.0 million, or ~~8.1%~~8.4%, ~~which reflects a continuing investment in technology,~~due to higher bank card processing fees and increased cost for service providers, while marketing expense ~~declined $821~~grew $696 thousand, or ~~13.7%~~14.1%. Other non-interest expense ~~decreased $1.6~~increased $12.2 million, ~~or 11.3%~~ mainly due to a$8.2 million in non-recurring litigation settlement costs. Additionally, legal and professional fees and travel and entertainment expense increased $1.3 million and $1.1 million, respectively.

Non-interest expense amounted to $602.3 million for the first nine months of 2021, an increase of $30.3 million, or 5.3%, over the first nine months of 2020. Salaries and benefits expense increased $9.6 million, or 2.5%, mainly due to higher costs for incentive compensation and healthcare expense, partly offset by lower full and part-time salaries expense. Occupancy expense increased $802 thousand, while supplies and communication expense decreased $538 thousand. Equipment expense decreased $915 thousand mainly due to lower depreciation and service contract expense. Data processing expense increased $5.0 million, or 7.1%, mostly due to higher costs for service providers, while marketing expense grew $1.8 million, or 11.9%.

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Other non-interest expense increased $14.5 million, mainly due to the non-recurring litigation settlement mentioned above, lower deferred loan origination costs and higher FDIC insurance and legal fees expense. These increases to expense were partly offset by lower travel and entertainment expense ~~of $2.0 million, higher deferred origination costs of $1.1 million,~~ and a ~~$2.1 million~~ reduction in impairment expense on the Company's mortgage servicing rights. ~~These decreases were partly offset by the previously mentioned fair value equity adjustments of $3.4 million on the Company's deferred compensation plan assets.~~

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Provision and Allowance for Credit Losses on Loans and Liability for Unfunded Lending Commitments


		Three Months Ended						Three Months Ended								Nine Months Ended September 30
		Mar. 31, 2021		Dec. 31, 2020		Mar. 31, 2020				Sept. 30, 2021		June 30, 2021		Sept. 30, 2020			2021		2020
ALLOWANCE FOR CREDIT LOSSES ON LOANS	ALLOWANCE FOR CREDIT LOSSES ON LOANS								ALLOWANCE FOR CREDIT LOSSES ON LOANS
Balance at end of prior period	Balance at end of prior period	$	220,834	$	236,360	$	160,682		Balance at end of prior period	$	172,395	$	200,527	$	240,744		$	220,834	$	160,682
Adoption of ASU 2016-13	Adoption of ASU 2016-13	—		—		(21,039)			Adoption of ASU 2016-13	—		—		—			—		(21,039)
Balance at beginning of period	Balance at beginning of period	$	220,834	$	236,360	$	139,643		Balance at beginning of period	$	172,395	$	200,527	$	240,744		$	220,834	$	139,643
Provision for credit losses on loans	Provision for credit losses on loans	(10,355)		(7,510)		42,868			Provision for credit losses on loans	(5,961)		(27,433)		3,200			$	(43,749)	$	123,559
Net loan charge-offs (recoveries):	Net loan charge-offs (recoveries):								Net loan charge-offs (recoveries):
Commercial:	Commercial:								Commercial:
Business	Business	(4)		581		(373)			Business	65		(4,909)		208			(4,848)		3,084
Real estate-construction and land	Real estate-construction and land	1		(2)		—			Real estate-construction and land	—		—		(1)			1		(1)
Real estate-business	Real estate-business	20		(7)		(21)			Real estate-business	(5)		(85)		(13)			(70)		(40)
Commercial net loan charge-offs (recoveries)	Commercial net loan charge-offs (recoveries)	17		572		(394)			Commercial net loan charge-offs (recoveries)	60		(4,994)		194			(4,917)		3,043
Personal Banking:	Personal Banking:								Personal Banking:
Real estate-personal	Real estate-personal	15		(18)		(4)			Real estate-personal	(26)		(16)		(198)			(27)		(273)
Consumer	Consumer	763		1,160		1,711			Consumer	496		378		211			1,637		3,284
Revolving home equity	Revolving home equity	23		(8)		(38)			Revolving home equity	(22)		28		(86)			29		(158)
Consumer credit card	Consumer credit card	8,981		5,975		9,157			Consumer credit card	2,908		5,155		7,263			17,044		20,004
Overdrafts	Overdrafts	153		335		426			Overdrafts	243		148		200			544		942
Personal banking net loan charge-offs	Personal banking net loan charge-offs	9,935		7,444		11,252			Personal banking net loan charge-offs	3,599		5,693		7,390			19,227		23,799
Total net loan charge-offs	Total net loan charge-offs	9,952		8,016		10,858			Total net loan charge-offs	3,659		699		7,584			14,310		26,842
Balance at end of period	Balance at end of period	$	200,527	$	220,834	$	171,653		Balance at end of period	$	162,775	$	172,395	$	236,360		$	162,775	$	236,360
LIABILITY FOR UNFUNDED LENDING COMMITMENTS	LIABILITY FOR UNFUNDED LENDING COMMITMENTS								LIABILITY FOR UNFUNDED LENDING COMMITMENTS
Balance at end of prior period	Balance at end of prior period	$	38,307	$	35,200	$	1,075		Balance at end of prior period	$	24,208	$	42,430	$	35,299		$	38,307	$	1,075
Adoption of ASU 2016-13	Adoption of ASU 2016-13	—		—		16,090			Adoption of ASU 2016-13	—		—		—			—		16,090
Balance at beginning of period	Balance at beginning of period	38,307		35,200		17,165			Balance at beginning of period	24,208		42,430		35,299			38,307		17,165
Provision for credit losses on unfunded lending commitments	Provision for credit losses on unfunded lending commitments	4,123		3,107		15,085			Provision for credit losses on unfunded lending commitments	(1,424)		(18,222)		(99)			(15,523)		18,035
Balance at end of period	Balance at end of period	42,430		38,307		32,250			Balance at end of period	22,784		24,208		35,200			22,784		35,200
ALLOWANCE FOR CREDIT LOSSES ON LOANS AND LIABILITY FOR UNFUNDED LENDING COMMITMENTS	ALLOWANCE FOR CREDIT LOSSES ON LOANS AND LIABILITY FOR UNFUNDED LENDING COMMITMENTS	$	242,957	$	259,141	$	203,903		ALLOWANCE FOR CREDIT LOSSES ON LOANS AND LIABILITY FOR UNFUNDED LENDING COMMITMENTS	$	185,559	$	196,603	$	271,560		$	185,559	$	271,560

Three Months Ended
Mar. 31, 2021 Dec. 31, 2020 Mar. 31, 2020
Annualized net loan charge-offs (recoveries)*:
Commercial:
  Business — % .04 % (.03) %
  Real estate-construction and land — — —
  Real estate-business — — —
Commercial net loan charge-offs (recoveries) — .02 (.02)
Personal Banking:
  Real estate-personal — — —
  Consumer .16 .23 .35
  Revolving home equity .03 (.01) (.04)
  Consumer credit card 5.98 3.72 5.06
  Overdrafts 17.50 35.43 42.37
Personal banking net loan charge-offs .71 .52 .83
Total annualized net loan charge-offs .25 % .19 % .30 %

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	Three Months Ended						Nine Months Ended September 30
	Sept. 30, 2021		June 30, 2021		Sept. 30, 2020		2021		2020
Annualized net loan charge-offs (recoveries)*:
Commercial:
Business	—	%	(.32	%)	.01	%	(.11	%)	.07	%
Real estate-construction and land	—		—		—		—		—
Real estate-business	—		(.01)		—		—		—
Commercial net loan charge-offs (recoveries)	—		(.19)		.01		(.06)		.04
Personal Banking:
Real estate-personal	—		—		(.03)		—		(.01)
Consumer	.10		.08		.04		.11		.22
Revolving home equity	(.03)		.04		(.10)		.01		(.06)
Consumer credit card	2.04		3.59		4.47		3.91		3.93
Overdrafts	18.87		15.89		29.59		17.59		39.16
Personal banking net loan charge-offs	.25		.40		.52		.45		.57
Total annualized net loan charge-offs	.10	%	.02	%	.18	%	.12	%	.23	%

* as a percentage of average loans (excluding loans held for sale)

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The Company has an established process to determine the amount of the allowance for credit losses on loans and the liability for unfunded lending commitments, which assesses the risks and losses expected in its portfolios. This process provides an allowance based on estimates of allowances for pools of loans and unfunded lending commitments, as well as a second, smaller component based on certain individually evaluated loans and unfunded lending commitments. The Company's policies and processes for determining the allowance for credit losses on loans and the liability for unfunded lending commitments are discussed in Note 1 to the consolidated financial statements and in the "Allowance for Credit Losses" discussion within Critical Accounting Policies in Item 7 of the 2020 Annual Report on Form 10-K.

Net loan charge-offs in the ~~first~~third quarter of 2021 amounted to ~~$10.0~~$3.7 million, compared to ~~$8.0 million~~$699 thousand in the prior quarter and ~~$10.9~~$7.6 million in the ~~first~~third quarter of last year. During the ~~first~~third quarter of 2021, the Company recorded net charge-offs on commercial loans of ~~$17~~$60 thousand, compared to net ~~charge-offs~~recoveries of ~~$572 thousand~~$5.0 million in the prior quarter. ~~The decrease~~Commercial loan net recoveries in ~~commercial~~the prior quarter resulted from recoveries on two business loans. Consumer credit card loan net charge-offs ~~was primarily driven by a $585 thousand decrease~~decreased $2.2 million in ~~net charge-offs on business loans this quarter, compared to~~ the ~~prior quarter. In addition to the decrease in commercial net loan charge-offs, net charge-offs on consumer loans decreased $397 thousand in the first~~third quarter of 2021, compared to the prior quarter. These decreases were offset by an increase of $3.0 million in net charge-offs on consumer credit card loans in the first quarter of 2021 compared to the prior quarter. The increase in consumer credit card net charge-offs compared to prior quarter was a result of a COVID-related relief program offered during 2020 that caused the past due and charge-off process on some loans to not advance for several months. As the short-term relief expired, those loans progressed into past due stages during the fourth quarter of 2020 and were ultimately charged-off during the first quarter of 2021. Comparedquarter. Compared to the same period last year, net loan charge-offs in the ~~first~~third quarter of 2021 decreased ~~$906 thousand.~~$3.9 million. The decrease in net charge-offs during the ~~first~~third quarter of 2021 compared to the same quarter last year was driven by ~~lower~~a $4.4 million decrease in net charge-offs on consumer ~~overdraft, and consumer~~ credit card ~~loans of $948 thousand, $273 thousand, and $176 thousand, respectively, partly offset by lower net recoveries on business loans of $369 thousand.~~loans.

For the three months ended ~~March 31,~~September 30, 2021, annualized net charge-offs on average consumer credit card loans totaled ~~5.98%~~2.04%, compared to ~~3.72%~~3.59% in the previous quarter and ~~5.06%~~4.47% in the same period last year. Consumer loan annualized net charge-offs in the current quarter amounted to ~~.16%~~.10%, compared to ~~.23%~~.08% in the prior quarter and ~~.35%~~.04% in the same period last year. In the ~~first~~third quarter of 2021, total annualized net loan charge-offs were ~~.25%~~.10%, compared to ~~.19%~~.02% in the previous quarter and ~~.30%~~.18% in the same period last year.

In the current quarter, the provision for credit losses on loans was a recovery of $10.4 million, which was a $2.8 million increase from the recovery on the provision of $7.5 million in the prior quarter. The provision for credit losses on loans in the current quarter decreased $53.2 million compared to the provision expense in the first quarter of 2020. The continued recovery of the provision for credit losses on loans is the result of an improved forecast coupled with lower than projected net charge-offs. The allowance for credit losses significantly increased during the first half of 2020 due to the pandemic-induced recession. The economic forecast utilized in the first half of 2020 captured extreme uncertainty with high unemployment rates, but through various governmental stimulus programs, improvements in the public health crisis due to the development and increasing availability of a COVID-19 vaccine, the projected net charge-offs were not realized and the economic forecast improved, thus allowing the release of the allowance for credit losses during 2021. As a result, the ~~fourth~~provision for credit losses, which includes the provision for loans and unfunded lending commitments, was a benefit of $7.4 million for the third quarter of ~~2020 and~~2021, compared to a benefit of $45.7 million in the ~~first~~second quarter of ~~2021.~~2021 and expense of $3.1 million in the third quarter of 2020. In the current quarter, the provision for credit losses on loans was a benefit of $6.0 million, which was a $21.5 million decrease from the $27.4 million benefit recorded in the prior quarter. The provision for credit losses on loans in the current quarter decreased $9.2 million compared to the provision expense in the third quarter of 2020.

For the nine months ended September 30, 2021, net loan charge-offs totaled $14.3 million, compared to $26.8 million in the same period last year. During the first nine months of 2021, the Company recorded net recoveries of $4.9 million on commercial loans, compared to net loan charge-offs of $3.0 million in the first nine months of 2020. In addition, consumer

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loan net charge-offs declined $1.6 million and consumer credit card loan net charge-offs declined $3.0 million in the first nine months of 2021, compared to the same period last year. The provision for credit losses on loans for the first nine months of 2021 was a benefit of $43.8 million, reducing the allowance for credit losses on loans. The allowance for credit losses on loans as of September 30, 2020 was $236.4 million, and the provision expense for the nine months ended September 30, 2020 was $123.6 million.

In the current quarter, the provision for credit losses on unfunded lending commitments ~~totaled $4.1~~was a benefit of $1.4 million, reflecting a ~~$1.0~~$16.8 million increase over the provision ~~of $3.1 million~~ in the prior quarter (which was a benefit of $18.2 million), and decreased ~~$11.0~~$1.3 million compared to the ~~first~~third quarter of 2020.At September 30, 2021, the liability for unfunded lending commitments was $22.8 million, compared to $24.2 million at June 30, 2021 and $35.2 million at September 30, 2020. The Company's unfunded lending commitments primarily relate to construction loans, and the Company's estimate for credit losses in its unfunded lending commitments utilizes the same model and forecast as its estimate for credit losses on loans. See Note 2 for further discussion of the model inputs utilized in the Company's estimate of credit losses.

For the quarter ended ~~March 31,~~September 30, 2021, the allowance for credit losses on loans decreased ~~$20.3~~$9.6 million, compared to the allowance for credit losses on loans as of ~~December 31, 2020.~~June 30, 2021. The decrease was primarily due to the improved economic forecast. The allowance for credit losses on ~~consumer credit card~~commercial loans ~~decreased $14.5 million as a result of the improved economic forecast combined with lower loan balances and lower than expected net charge-offs. Additionally,~~increased slightly by $126 thousand, while the allowance for credit losses related to personal banking loans, ~~excluding~~including consumer credit card loans, decreased ~~$3.9 million, while the allowance for credit losses on commercial loans decreased $1.9~~$9.7 million. While the forecast continued to improve, the allowance ~~considers~~considered the uncertainty of future potential COVID-19 disruptions on both the consumer and commercial portfolios. At September 30, 2021, the allowance for credit losses on loans amounted to $162.8 million, compared to $172.4 million and $200.5 million at June 30, 2021 and March 31, 2021, respectively, and was 1.07%, 1.10% and 1.22% of total loans at September 30, 2021, June 30, 2021 and March 31, 2021, respectively.

The Company considers the allowance for credit losses on loans and the liability for unfunded commitments adequate to cover losses expected in the loan portfolio, including unfunded commitments, at September 30, 2021.

The allowance for credit losses on loans and the liability for unfunded lending commitments are estimates that require significant judgment including projections of the macro-economic environment. The Company utilizes a third-party macro-economic forecast that continuously changes due to economic conditions and events. These changes in the forecast cause fluctuations in the allowance for credit losses on loans and the liability for unfunded lending commitments. The Company used its best judgment to assess the macro-economic forecast and internal loss data in estimating the allowance for credit losses on

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loans and the liability for unfunded lending commitments. These estimates are subject to periodic refinement based on changes in the underlying external and internal data.

At March 31, 2021, the allowance for credit losses on loans amounted to $200.5 million, compared to $220.8 million at December 31, 2020, and was 1.22% and 1.35% of total loans at March 31, 2021 and December 31, 2020, respectively. The Company considers the allowance for credit losses and the liability for unfunded commitments adequate to cover losses expected in the loan portfolio, including unfunded commitments, at March 31, 2021.

Risk Elements of Loan Portfolio

The following table presents non-performing assets and loans which are past due 90 days and still accruing interest. Non-performing assets include non-accruing loans and foreclosed real estate. Loans are placed on non-accrual status when management does not expect to collect payments consistent with acceptable and agreed upon terms of repayment. Loans that are 90 days past due as to principal and/or interest payments are generally placed on non-accrual, unless they are both well-secured and in the process of collection, or they are personal banking loans that are exempt under regulatory rules from being classified as non-accrual. During 2020, Section 4013 of the CARES Act was signed into law and provided financial institutions the option to suspend the requirement to categorize modifications related to the COVID-19 pandemic as troubled debt restructurings. The 2021 Consolidated Appropriations Act signed on December 27, 2020 extends this temporary suspension through January 1, 2022. The Company follows the guidance under the CARES Act when determining if a customer's modification is subject to troubled debt restructuring classification. Refer to Note 2 for additional information.


(Dollars in thousands)	(Dollars in thousands)	March 31, 2021			December 31, 2020			(Dollars in thousands)	September 30, 2021			December 31, 2020

Non-accrual loans	Non-accrual loans	$	23,506		$	26,540		Non-accrual loans	$	10,421		$	26,540
Foreclosed real estate	Foreclosed real estate	208			93			Foreclosed real estate	115			93
Total non-performing assets	Total non-performing assets	$	23,714		$	26,633		Total non-performing assets	$	10,536		$	26,633
Non-performing assets as a percentage of total loans	Non-performing assets as a percentage of total loans	.14		%	.16		%	Non-performing assets as a percentage of total loans	.07		%	.16		%
Non-performing assets as a percentage of total assets	Non-performing assets as a percentage of total assets	.07		%	.08		%	Non-performing assets as a percentage of total assets	.03		%	.08		%

Total loans past due 90 days and still accruing interest	Total loans past due 90 days and still accruing interest	$	21,512		$	22,190		Total loans past due 90 days and still accruing interest	$	10,496		$	22,190

Non-accrual loans totaled ~~$23.5~~$10.4 million at ~~March 31,~~September 30, 2021, a decrease of ~~$3.0~~$16.1 million from the balance at December 31, 2020. The decrease occurred mainly in business loans which decreased ~~$2.3~~$14.2 million. At ~~March 31,~~September 30, 2021,

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non-accrual loans were comprised ~~mainly~~ of business ~~(86.0%~~(79.6%), personal real estate ~~(7.3%~~(14.9%), and business real estate ~~(6.7%~~(5.5%) loans. Foreclosed real estate totaled ~~$208~~$115 thousand at ~~March 31,~~September 30, 2021, an increase of ~~$115~~$22 thousand when compared to December 31, 2020. Total loans past due 90 days or more and still accruing interest were ~~$21.5~~$10.5 million as of ~~March 31,~~September 30, 2021, a decrease of ~~$678 thousand~~$11.7 million from December 31, 2020. Balances by class for non-accrual loans and loans past due 90 days and still accruing interest are shown in the "Delinquent and non-accrual loans" section in Note 2 to the consolidated financial statements.

In addition to the non-performing and past due loans mentioned above, the Company also has identified loans for which management has concerns about the ability of the borrowers to meet existing repayment terms. They are classified as substandard under the Company's internal rating system. The loans are generally secured by either real estate or other borrower assets, reducing the potential for loss should they become non-performing. Although these loans are generally identified as potential problem loans, they may never become non-performing. Such loans totaled ~~$429.1~~$335.7 million at ~~March 31,~~September 30, 2021 compared with $361.8 million at December 31, 2020, resulting in ~~an increase~~a decrease of ~~$67.4~~$26.1 million, or ~~18.6%~~7.2%.


(In thousands)	(In thousands)	March 31, 2021		December 31, 2020		(In thousands)	September 30, 2021		December 31, 2020
Potential problem loans:	Potential problem loans:					Potential problem loans:
Business	Business	$	114,656	$	133,039	Business	$	45,710	$	133,039
Real estate – construction and land	Real estate – construction and land	38,586		29,378		Real estate – construction and land	40,553		29,378
Real estate – business	Real estate – business	275,204		198,666		Real estate – business	249,017		198,666
Real estate – personal	Real estate – personal	661		670		Real estate – personal	414		670

Total potential problem loans	Total potential problem loans	$	429,107	$	361,753	Total potential problem loans	$	335,694	$	361,753

At ~~March 31,~~September 30, 2021, the Company had ~~$139.6~~$129.9 million of loans whose terms have been modified or restructured under a troubled debt restructuring. These loans have been extended to borrowers who are experiencing financial difficulty and who have been granted a concession, as defined by accounting guidance, and are further discussed in the "Troubled debt

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restructurings" section in Note 2 to the consolidated financial statements. This balance includes certain commercial loans totaling ~~$118.5~~$110.6 million which are classified as substandard and included in the table above because of this classification.

Loans with Special Risk Characteristics

Management relies primarily on an internal risk rating system, in addition to delinquency status, to assess risk in the loan portfolio, and these statistics are presented in Note 2 to the consolidated financial statements. However, certain types of loans are considered at high risk of loss due to their terms, location, or special conditions. Additional information about the major types of loans in these categories and their risk features are provided below. Information based on loan-to-value (LTV) ratios was generally calculated with valuations at loan origination date. The Company normally obtains an updated appraisal or valuation at the time a loan is renewed or modified, or if the loan becomes significantly delinquent or is in the process of being foreclosed upon.

Real Estate – Construction and Land Loans

The Company's portfolio of construction and land loans, as shown in the table below, amounted to ~~6.5%~~8.3% of total loans outstanding at ~~March 31,~~September 30, 2021. The largest component of construction and land loans was commercial construction, which increased ~~$50.1~~$231.6 million during the ~~three~~nine months ended ~~March 31,~~September 30, 2021. At ~~March 31,~~September 30, 2021, multi-family residential construction loans totaled approximately ~~$218.9~~$294.4 million, or ~~24.9%~~27.7%, of the commercial construction loan portfolio, compared to $238.0 million, or 28.8%, at December 31, 2020.


(Dollars in thousands)	(Dollars in thousands)	March 31, 2021		% of Total		% of Total Loans		December 31, 2020		% of Total		% of Total Loans		(Dollars in thousands)	September 30, 2021		% of Total		% of Total Loans		December 31, 2020		% of Total		% of Total Loans
Commercial construction	Commercial construction	$	877,636	81.8	%	5.4	%	$	827,546	81.0	%	5.1	%	Commercial construction	$	1,059,113	84.2	%	7.0	%	$	827,546	81.0	%	5.1	%
Residential construction	Residential construction	97,091		9.0		.5		94,729		9.3		.6		Residential construction	103,825		8.3		.7		94,729		9.3		.6
Commercial land and land development														Commercial land and land development	48,754		3.9		.3		40,021		3.9		.2
Residential land and land development	Residential land and land development	56,463		5.3		.3		59,299		5.8		.4		Residential land and land development	46,144		3.6		.3		59,299		5.8		.4
Commercial land and land development		41,846		3.9		.3		40,021		3.9		.2
Total real estate - construction and land loans	Total real estate - construction and land loans	$	1,073,036	100.0	%	6.5	%	$	1,021,595	100.0	%	6.3	%	Total real estate - construction and land loans	$	1,257,836	100.0	%	8.3	%	$	1,021,595	100.0	%	6.3	%

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Real Estate – Business Loans

Total business real estate loans were ~~$3.0~~$2.9 billion at ~~March 31,~~September 30, 2021 and comprised ~~18.4%~~19.4% of the Company's total loan portfolio. These loans include properties such as manufacturing and warehouse buildings, small office and medical buildings, churches, hotels and motels, shopping centers, and other commercial properties. At ~~March 31,~~September 30, 2021, ~~36.9%~~38.0% of business real estate loans were for owner-occupied real estate properties, which have historically resulted in lower net charge-off rates than non-owner-occupied commercial real estate loans.


(Dollars in thousands)	(Dollars in thousands)	March 31, 2021		% of Total		% of Total Loans		December 31, 2020		% of Total		% of Total Loans		(Dollars in thousands)	September 30, 2021		% of Total		% of Total Loans		December 31, 2020		% of Total		% of Total Loans
Owner-occupied	Owner-occupied	$	1,113,863	36.9	%	6.8	%	$	1,145,862	37.9	%	7.0	%	Owner-occupied	$	1,115,184	38.0	%	7.4	%	$	1,145,862	37.9	%	7.0	%
Office	Office	388,519		12.9		2.4		385,392		12.7		2.4		Office	362,440		12.3		2.4		385,392		12.7		2.4
Retail														Retail	321,768		11.0		2.1		349,461		11.5		2.1
Multi-family	Multi-family	362,846		12.0		2.2		301,161		10.0		1.8		Multi-family	301,734		10.3		2.0		301,161		10.0		1.8
Retail		341,857		11.3		2.1		349,461		11.5		2.1
Hotels	Hotels	269,929		8.9		1.6		271,189		9.0		1.7		Hotels	265,247		9.0		1.8		271,189		9.0		1.7
Senior living	Senior living	171,982		5.7		1.0		195,800		6.5		1.2		Senior living	185,116		6.3		1.2		195,800		6.5		1.2
Farm	Farm	168,219		5.6		1.0		169,692		5.6		1.0		Farm	162,660		5.5		1.1		169,692		5.6		1.0
Industrial	Industrial	72,097		2.4		.4		78,341		2.6		.5		Industrial	98,369		3.3		.6		78,341		2.6		.5
Other	Other	127,930		4.3		.9		129,219		4.2		.8		Other	125,334		4.3		.8		129,219		4.2		.8
Total real estate - business loans	Total real estate - business loans	$	3,017,242	100.0	%	18.4	%	$	3,026,117	100.0	%	18.5	%	Total real estate - business loans	$	2,937,852	100.0	%	19.4	%	$	3,026,117	100.0	%	18.5	%

Revolving Home Equity Loans

The Company had ~~$285.3~~$281.4 million in revolving home equity loans at ~~March 31,~~September 30, 2021 that were generally collateralized by residential real estate. Most of these loans (93.1%) are written with terms requiring ~~interest only~~interest-only monthly payments. These loans are offered in three main product lines: LTV up to 80%, 80% to 90%, and 90% to 100%. As of ~~March 31,~~September 30, 2021, the outstanding principal of loans with an original LTV higher than 80% was ~~$29.0~~$31.3 million, or ~~10.2%~~11.1% of the portfolio, compared to $32.1 million as of December 31, 2020. Total revolving home equity loan balances over 30 days past due were ~~$2.3 million at~~

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~~March 31, 2021 compared to~~ $2.0 million at September 30, 2021 and December 31, 2020, and there were no revolving home equity loans on non-accrual status at ~~March 31,~~September 30, 2021 or December 31, 2020. The weighted average FICO score for the total current portfolio balance is 792. At maturity, the accounts are re-underwritten, and if they qualify under the Company's credit, collateral and capacity policies, the borrower is given the option to renew the line of credit or convert the outstanding balance to an amortizing loan. If criteria are not met, amortization is required, or the borrower may pay off the loan. During the remainder of 2021 through 2023, approximately ~~15.1%~~15% of the Company's current outstanding balances are expected to mature. Of these balances, approximately ~~91%~~93% have a FICO score of 700 or higher. The Company does not expect a significant increase in losses as these loans mature, due to their high FICO scores, low LTVs, and low historical loss levels.

Consumer Loans

Within the consumer loan portfolio are several direct and indirect product lines, which include loans for the purchase of automobiles, motorcycles, marine and RVs. Auto loans comprised ~~44%~~43% of the consumer loan portfolio at ~~March 31,~~September 30, 2021, and outstanding balances for auto loans were ~~$871.7~~$874.2 million and $879.9 million at ~~March 31,~~September 30, 2021 and December 31, 2020, respectively. The balances over 30 days past due amounted to ~~$5.5~~$6.9 million at ~~March 31,~~September 30, 2021 compared to $9.2 million at December 31, 2020, and comprised ~~.6%~~.8% and 1.0% of the outstanding balances of these loans at ~~March 31,~~September 30, 2021 and December 31, 2020, respectively. For the ~~three~~nine months ended ~~March 31,~~September 30, 2021, ~~$106.2~~$324.5 million of new auto loans were originated, compared to ~~$100.0~~$321.1 million during the first ~~three~~nine months of 2020. At ~~March 31,~~September 30, 2021, the automobile loan portfolio had a weighted average FICO score of ~~757,~~758, and net charge-offs on auto loans were ~~.20%~~.1% of average auto loans at ~~March 31,~~September 30, 2021.

The Company's consumer loan portfolio also includes fixed rate home equity loans, typically for home repair or remodeling, and these loans comprised ~~12%~~11% of the consumer loan portfolio at ~~March 31,~~September 30, 2021. Losses on these loans have historically been low, and the Company saw a ~~small recovery~~net charge-off of $24 thousand in 2021. Private banking loans comprised ~~26%~~28% of the consumer loan portfolio at ~~March 31,~~September 30, 2021. The Company's private banking loans are generally well-collateralized and at ~~March 31,~~September 30, 2021 were secured primarily by assets held by the Company's trust department. The remaining portion of the Company's consumer loan portfolio is comprised of health services financing, motorcycles, marine and RV loans. Net charge-offs on private banking, health services financing, motorcycle and marine and RV loans totaled ~~$345~~$958 thousand in the first ~~three~~nine months of 2021 and were ~~.17%~~.1% of the average balances of these loans at ~~March 31,~~September 30, 2021.

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Consumer Credit Card Loans

The Company offers low promotional rates on selected consumer credit card products. Out of a portfolio at ~~March 31,~~September 30, 2021 of ~~$593.8~~$570.0 million in consumer credit card loans outstanding, approximately ~~$99.4~~$92.9 million, or ~~16.7%~~16.3%, carried a low promotional rate. Within the next six months, ~~$30.0~~$39.9 million of these loans are scheduled to convert to the ongoing higher contractual rate. To mitigate some of the risk involved with this credit card product, the Company performs credit checks and detailed analysis of the customer borrowing profile before approving the loan application. Management believes that the risks in the consumer loan portfolio are reasonable and the anticipated loss ratios are within acceptable parameters.

Oil and Gas Energy Lending

The Company's energy lending portfolio is comprised of lending to the petroleum and natural gas sectors and totaled ~~$194.6~~$230.4 million, or ~~1.2%~~1.5% of total loans at ~~March 31,~~September 30, 2021, an increase of ~~$15.9~~$51.6 million from year end 2020, as shown in the table below.


(In thousands)	(In thousands)	March 31, 2021		December 31, 2020		Unfunded commitments at March 31, 2021		(In thousands)	September 30, 2021		December 31, 2020		Unfunded commitments at September 30, 2021
Extraction	Extraction	$	144,790	$	133,866	$	66,543	Extraction	$	165,883	$	133,866	$	147,581
Mid-stream shipping and storage	Mid-stream shipping and storage	17,064		15,634		81,687		Mid-stream shipping and storage	38,355		15,634		69,398
Downstream distribution and refining								Downstream distribution and refining	13,488		18,365		25,710
Support activities	Support activities	17,022		10,864		15,089		Support activities	12,638		10,864		16,099
Downstream distribution and refining		15,707		18,365		26,592
Total energy lending portfolio	Total energy lending portfolio	$	194,583	$	178,729	$	189,911	Total energy lending portfolio	$	230,364	$	178,729	$	258,788

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Information about the credit quality of the Company's energy lending portfolio as of ~~March 31,~~September 30, 2021 and December 31, 2020 is provided in the table below.


(Dollars in thousands)	(Dollars in thousands)	March 31, 2021		% of Energy Lending		December 31, 2020		% of Energy Lending		(Dollars in thousands)	September 30, 2021		% of Energy Lending		December 31, 2020		% of Energy Lending
Pass	Pass	$	146,547	75.3	%	$	126,380	70.7	%	Pass	$	216,674	94.0	%	$	126,380	70.7	%
Special mention	Special mention	18,518		9.5		17,978		10.1		Special mention	1,999		.9		17,978		10.1
Substandard	Substandard	26,881		13.8		31,676		17.7		Substandard	9,172		4.0		31,676		17.7
Non-accrual	Non-accrual	2,637		1.4		2,695		1.5		Non-accrual	2,519		1.1		2,695		1.5
Total	Total	$	194,583	100.0	%	$	178,729	100.0	%	Total	$	230,364	100.0	%	$	178,729	100.0	%

Energy lending balances classified as substandard and non-accrual represented ~~13.8%~~4.0% and ~~1.4%~~1.1% respectively, of total energy lending loan balances at ~~March 31,~~September 30, 2021. The Company saw a small recovery on energy loans during the ~~three~~nine months ended ~~March 31,~~September 30, 2021. The Company recorded $15 thousand of net loan charge-offs on energy loans for the year ended December 31, 2020.

~~Pandemic-Sensitive Industry Lending~~

As a result of the ongoing COVID-19 global pandemic, the United States economy is currently in an unprecedented state of uncertainty. While nearly every industry has been impacted to some degree by business disruptions, the Company identified the following industries and lending exposures, excluding PPP loans, within its loan portfolio at March 31, 2021 and December 31, 2020.

(In thousands) March 31, 2021 % of Loan Portfolio at March 31, 2021 December 31, 2020 Unfunded commitments at March 31, 2021
Commercial real estate - retail $ 387,753 2.6 % $ 386,939 $ 11,694
Hotels 308,968 2.1 302,606 31,294
Senior living 306,749 2.0 310,771 90,088
Energy 185,889 1.2 172,533 198,605
Retail stores 118,400 .8 111,126 195,873
Restaurants 63,552 .4 67,247 81,174
Total $ 1,371,311 9.1 % $ 1,351,222 $ 608,728

Due to the significant deterioration of the U.S. economy resulting from the COVID-19 pandemic, the Company saw an increase in loan payment deferral requests through the end of the second quarter of 2020. Loans on active deferral decreased significantly in the third quarter of 2020. A summary of loan balances related to active loan payment deferral requests as of March 31, 2021 are shown in the table below.

(Dollars in thousands)
Number of Payment Deferral Requests (1)
Loan Balance Outstanding at March 31, 2021 % of Loan Class - based on March 31, 2021 Loan Balance
Commercial (2)
8 $ 116,947 1.1 %
Real estate - personal 55 12,246 .4
Consumer credit card 18 122 —
Consumer 299 4,127 .2
Total 380 $ 133,442 .8 %

~~(1)~~ ~~Excludes deferrals offered through the Company's skip pay program.~~

~~(2)~~ ~~Excludes commercial card payment deferral requests.~~

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~~Active payment deferral requests on commercial loans as of March 31, 2021, categorized by industry, are listed below. All of the loans have been deferred more than 90 days.~~

(Dollars in thousands) Number of Payment Deferral Requests Loan Balance Outstanding at March 31, 2021
Hotels 4 $ 73,371
Multifamily 1 28,223
Nursing and residential care facilities 1 15,129
Real estate developer/owner 1 212
Restaurants and dining 1 12
Total 8 $ 116,947

Small Business Lending

During April 2020, in response to the COVID-19 crisis, the federal government created the PPP, sponsored by the Small Business Administration ("SBA"), under the CARES Act. As a participating lender under the program, the Company funded loans of $1.5 billion ~~for 7,618 customers~~ during 2020 (round 1)~~, with a median loan size of $33 thousand.~~ and $402.1 million during 2021 (round 2). The balance of PPP loans at ~~March 31,~~September 30, 2021 was ~~$1.4 billion, which was an increase~~$307.9 million, a decrease of ~~$66.7~~$546.4 million compared to ~~December 31, 2020.~~balances at June 30, 2021. The ~~growth~~change in PPP loan balances reflected ~~$331.4 million of loan balances originated during the first quarter of 2021 (round 2), partially offset by~~ a decline of ~~$264.7~~$407.6 million in loan balances from ~~December 31, 2020~~June 30, 2021 (round 1), along with a decline of $138.8 million in loan balances from June 30, 2021 (round 2).Since the start of the PPP, the Company has recognized $51.4 million of a total of $60.4 million of PPP fees as of September 30, 2021, including $10.9 million during the third quarter of 2021.

The Company understands that the PPP loans are fully guaranteed by the SBA. Therefore, there was no increase in the allowance for credit losses on loans related to these loans as there is no expectation of credit loss. The maximum term of the loans is five years, however, the Company believes that ~~the majority~~almost all of the loan balances are expected to be forgiven by the SBA. As of September 30, 2021, 97% of round 1 and 35% of round 2 PPP loan balances have been forgiven. The process of loan forgiveness began during the third quarter of 2020, and the Company believes most of the ~~majority of~~remaining PPP loan balances will be forgiven in the fourth quarter of 2021.

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Shared National Credits

The Company participates in credits of large, publicly traded companies which are defined by regulation as shared national credits, or SNCs. Regulations define SNCs as loans exceeding $100 million that are shared by three or more financial institutions. The Company typically participates in these loans when business operations are maintained in the local communities or regional markets and opportunities to provide other banking services are present. The balance of SNC loans totaled $1.0 billion at ~~March 31,~~September 30, 2021 and December 31, 2020. Additional unfunded commitments at ~~March 31,~~September 30, 2021 totaled ~~$1.9~~$1.6 billion.

Income Taxes

Income tax expense was ~~$32.1~~$34.7 million in the ~~first~~third quarter of 2021, compared to ~~$33.1~~$45.2 million in the ~~fourth~~second quarter of ~~2020~~2021 and ~~$10.2~~$34.4 million in the ~~first~~third quarter of 2020. The Company's effective tax rate, including the effect of non-controlling interest, was ~~19.7%~~22.1% in the ~~first~~third quarter of 2021, compared to ~~20.3%~~21.8% in the ~~fourth~~second quarter of ~~2020~~2021 and ~~16.4%~~20.6% in the ~~first~~third quarter of 2020. ~~The~~For the nine months ended September 30, 2021, income tax expense was $111.9 million, compared to $54.2 million for the same period during the previous year, resulting in effective tax ~~rate in the first quarter has historically been lower than other quarters due to the recognition~~rates of ~~share-based excess tax benefits as a reduction to income tax expense. These benefits result from transactions relating to equity award vesting, most of which occur in the first quarter of each year.~~21.2% and 19.5%, respectively.

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Financial Condition

Balance Sheet

Total assets of the Company were ~~$33.3~~$34.5 billion at ~~March 31,~~September 30, 2021 and $32.9 billion at December 31, 2020. Earning assets (excluding the allowance for credit losses on loans and fair value adjustments on debt securities) amounted to ~~$31.9~~$33.1 billion at ~~March 31,~~September 30, 2021 and $31.3 billion at December 31, 2020, and consisted of ~~52%~~46% in loans and ~~39%~~43% in investment securities at ~~March 31,~~September 30, 2021.

~~During the first quarter of~~At September 30, 2021, ~~average~~total loans ~~totaled $16.3 billion, a decrease of $28.3 million from the prior quarter, and an increase of $1.6~~decreased $1.2 billion, or ~~11.2%~~7.4%, ~~over the same quarter last year. Period-end loans increased $62.4 million~~ compared to ~~the prior quarter. Compared~~balances at December 31, 2020. Business loans decreased $1.3 billion, primarily due to the previous quarter, average balances of business, consumer, consumer credit card, and revolving home equity loans declined $47.4 million, $33.7 million, $29.4 million, and $17.5 million, respectively. The period-end balance of PPP loans (included in business loans) increased $66.7 million during the first quarter and totaled $1.4 billion at March 31, 2021. This growth reflected $331.4 million of loan balances originated this quarter, partly offset by a decline in Paycheck Protection Plan (PPP) loan balances. As of ~~$264.7 million in loan balances from year end. Average~~September 30, 2021, 97% of round 1 and 35% of round 2 PPP loan balances ~~declined $102.3 million compared to the prior quarter. Partially offsetting the declines in average loan balances listed above were increases in the average balances of construction and land~~have been forgiven. Business real estate, consumer credit card and personal real estate loans ~~which grew $59.1~~also decreased $88.2 million, $85.1 million and ~~$47.7~~$50.7 million, respectively. ~~Growth~~These decreases were partly offset by growth in ~~personal real estate loan balances was~~construction and consumer banking loans of $236.2 million and $99.1 million, respectively. Consumer loans, which include automobile, marine and RV, fixed rate home equity, and other consumer loans, increased mainly due to continued strong demand for residential mortgage loans this quarter. During the current quarter, the Company sold certain fixed rate personal real estate loans totaling $177.8 million, compared to $136.0 milliongrowth in ~~the prior quarter.~~private banking loans.

~~Total average available~~Available for sale ~~debt~~investment securities, excluding fair value adjustments, increased ~~$532.3 million over the previous quarter to $12.7~~$1.9 billion at ~~fair value. The increase in investment securities was mainly the result of growth in mortgage-backed and asset-backed securities. During the current quarter, purchases~~September 30, 2021 compared to December 31, 2020. Purchases of securities during this period totaled ~~$1.3~~$4.5 billion, ~~with a weighted average yield of approximately .93%. Maturities~~partly offset by maturities and pay downs of $2.6 billion. The largest growth in outstanding balances occurred in asset-backed securities and non-agency mortgage back securities, which grew $1.5 billion and $870.4 million, respectively. These increases were ~~$939.6 million.~~partially offset by a decline in agency mortgage-backed securities of $613.3 million at September 30, 2021 compared to December 31, 2020. At ~~March 31,~~September 30, 2021, the duration of the investment portfolio was ~~3.9~~3.5 years, and maturities and pay downs of approximately ~~$2.3~~$2.8 billion are expected to occur during the next 12 months.

Total ~~average~~ deposits ~~increased $898.6 million this quarter~~at September 30, 2021 amounted to $28.1 billion, an increase of $1.2 billion compared to ~~the previous quarter.~~December 31, 2020. The increase in deposits largely resulted from growth in ~~interest checking~~demand deposits, mainly in business demand deposits (increase of $903.5 million) and personal demand deposits (increase of $149.4 million). Additionally, savings and money market ~~($771.7 million)~~deposits increased $238.1 million and ~~savings deposits ($98.7 million), partly~~$264.9 million, respectively. These increases were partially offset by ~~a decline~~decreases of $228.9 million in ~~certificates~~certificate of deposit ~~($134.7 million). Average demand deposits also increased $162.9~~balances and $199.9 million in interest checking deposit balances at September 30, 2021 compared to balances at December 31, 2020. The Company's borrowings totaled $2.3 billion at September 30, 2021, an increase of $158.6 million over ~~the previous quarter. Compared~~balances at December 31, 2020, mainly due to the previous quarter, total average consumer and wealth deposits (including private banking) grew $570.2 million and $305.2 million, respectively, while average commercial deposits declined $49.2 million. The average loans to deposits ratio was 61.79%an increase in ~~the current quarter and 64.05% in the prior quarter. The Company's average borrowings, which includes~~ customer repurchase ~~agreements, were $2.2 billion in the first quarter of 2021 and $2.0 billion in the prior quarter.~~agreements.

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Liquidity and Capital Resources

Liquidity Management

The Company’s most liquid assets are comprised of available for sale debt securities, federal funds sold, securities purchased under agreements to resell (resale agreements), and balances at the Federal Reserve Bank, as follows:


(In thousands)	(In thousands)	March 31, 2021		March 31, 2020		December 31, 2020		(In thousands)	September 30, 2021		June 30, 2021		December 31, 2020
Liquid assets:	Liquid assets:							Liquid assets:
Available for sale debt securities	Available for sale debt securities	$	12,528,203	$	8,678,586	$	12,449,264	Available for sale debt securities	$	14,165,656	$	13,291,506	$	12,449,264
Federal funds sold	Federal funds sold	500		400		—		Federal funds sold	—		5,945		—
Long-term securities purchased under agreements to resell		850,000		850,000		850,000
Securities purchased under agreements to resell								Securities purchased under agreements to resell	1,750,000		1,300,000		850,000
Balances at the Federal Reserve Bank	Balances at the Federal Reserve Bank	2,017,128		474,156		1,747,363		Balances at the Federal Reserve Bank	1,888,545		2,161,644		1,747,363
Total	Total	$	15,395,831	$	10,003,142	$	15,046,627	Total	$	17,804,201	$	16,759,095	$	15,046,627

~~Federal~~There were no federal funds sold at September 30, 2021, which are funds lent to the Company's correspondent bank customers with overnight ~~maturities, totaled $500 thousand as of March 31, 2021. Long-term resale~~maturities. Resale agreements, maturing through 2023, totaled ~~$850.0 million~~$1.8 billion at ~~March 31,~~September 30, 2021. Under these agreements, the Company lends funds to upstream financial institutions and holds marketable securities, safe-kept by a third-party custodian, as collateral. This collateral totaled ~~$895.2 million~~$1.8 billion in fair value at ~~March 31,~~September 30, 2021. Interest earning balances at the Federal Reserve Bank, which have overnight maturities and are used for general liquidity

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purposes, totaled ~~$2.0~~$1.9 billion at ~~March 31,~~September 30, 2021. The fair value of the available for sale debt portfolio was ~~$12.5~~$14.2 billion at ~~March 31,~~September 30, 2021 and included an unrealized net gain of ~~$140.2~~$138.4 million. The total net unrealized gain included net gains of ~~$56.0~~$44.5 million on mortgage-backed and asset-backed securities, $52.1 million on U.S. government and federal agency obligations, ~~$49.2 million on mortgage-backed~~ and ~~asset-backed securities, and $34.1~~$36.5 million on state and municipal obligations.

Approximately ~~$2.3~~$2.8 billion of the available for sale debt portfolio is expected to mature or pay down during the next 12 months, and these funds offer substantial resources to meet new loan demand or help offset potential reductions in the Company's deposit funding base. The Company pledges portions of its investment securities portfolio to secure public fund deposits, securities sold under agreements to repurchase, trust funds, letters of credit issued by the FHLB, and borrowing capacity at the Federal Reserve Bank. Total investment securities pledged for these purposes were as follows:


(In thousands)	(In thousands)	March 31, 2021		March 31, 2020		December 31, 2020		(In thousands)	September 30, 2021		June 30, 2021		December 31, 2020
Investment securities pledged for the purpose of securing:	Investment securities pledged for the purpose of securing:							Investment securities pledged for the purpose of securing:
Federal Reserve Bank borrowings	Federal Reserve Bank borrowings	$	39,586	$	44,660	$	40,792	Federal Reserve Bank borrowings	$	18,566	$	25,179	$	40,792
FHLB borrowings and letters of credit	FHLB borrowings and letters of credit	4,874		7,072		5,376		FHLB borrowings and letters of credit	3,736		4,296		5,376
Securities sold under agreements to repurchase *	Securities sold under agreements to repurchase *	2,170,744		1,662,630		2,322,941		Securities sold under agreements to repurchase *	2,511,891		2,573,314		2,322,941
Other deposits and swaps	Other deposits and swaps	2,477,132		2,146,632		2,438,628		Other deposits and swaps	3,210,326		2,982,225		2,438,628
Total pledged securities	Total pledged securities	4,692,336		3,860,994		4,807,737		Total pledged securities	5,744,519		5,585,014		4,807,737
Unpledged and available for pledging	Unpledged and available for pledging	6,490,351		3,459,988		6,310,907		Unpledged and available for pledging	7,123,799		6,369,604		6,310,907
Ineligible for pledging	Ineligible for pledging	1,345,516		1,357,604		1,330,620		Ineligible for pledging	1,297,338		1,336,888		1,330,620
Total available for sale debt securities, at fair value	Total available for sale debt securities, at fair value	$	12,528,203	$	8,678,586	$	12,449,264	Total available for sale debt securities, at fair value	$	14,165,656	$	13,291,506	$	12,449,264

* Includes securities pledged for collateral swaps, as discussed in Note 12 to the consolidated financial statements.

Liquidity is also available from the Company's large base of core customer deposits, defined as non-interest bearing, interest checking, savings, and money market deposit accounts. At ~~March 31,~~September 30, 2021, such deposits totaled ~~$25.6~~$26.5 billion and represented ~~93.5%~~94.3% of total deposits. These core deposits are normally less volatile, as they are often with customer relationships tied to other products offered by the Company, promoting long lasting relationships and stable funding sources. Certificates of deposit of $100,000 and over totaled ~~$1.3~~$1.2 billion at ~~March 31,~~September 30, 2021. These accounts are normally considered more volatile and higher costing and comprised ~~4.6%~~4.1% of total deposits at ~~March 31,~~September 30, 2021.


(In thousands)	(In thousands)	March 31, 2021		March 31, 2020		December 31, 2020		(In thousands)	September 30, 2021		June 30, 2021		December 31, 2020
Core deposit base:	Core deposit base:							Core deposit base:
Non-interest bearing	Non-interest bearing	$	11,076,556	$	6,952,236	$	10,497,598	Non-interest bearing	$	11,622,855	$	11,085,286	$	10,497,598
Interest checking	Interest checking	2,180,434		2,032,642		2,402,272		Interest checking	2,202,422		2,192,932		2,402,272
Savings and money market	Savings and money market	12,391,944		10,016,637		12,202,184		Savings and money market	12,705,232		12,461,764		12,202,184
Total	Total	$	25,648,934	$	19,001,515	$	25,102,054	Total	$	26,530,509	$	25,739,982	$	25,102,054

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Other important components of liquidity are the level of borrowings from third party sources and the availability of future credit. The Company's outside borrowings are mainly comprised of federal funds purchased and repurchase agreements, as follows:


(In thousands)	(In thousands)	March 31, 2021		March 31, 2020		December 31, 2020		(In thousands)	September 30, 2021		June 30, 2021		December 31, 2020
Borrowings:	Borrowings:							Borrowings:
Federal funds purchased	Federal funds purchased	$	28,490	$	18,720	$	42,270	Federal funds purchased	$	11,345	$	12,335	$	42,270
Securities sold under agreements to repurchase	Securities sold under agreements to repurchase	1,909,620		1,409,293		2,056,113		Securities sold under agreements to repurchase	2,242,408		2,305,893		2,056,113
FHLB advances		—		750,000		—

Other debt	Other debt	3,791		6,461		802		Other debt	4,006		2,194		802
Total	Total	$	1,941,901	$	2,184,474	$	2,099,185	Total	$	2,257,759	$	2,320,422	$	2,099,185

Federal funds purchased are unsecured overnight borrowings obtained mainly from upstream correspondent banks with which the Company maintains approved lines of credit. Repurchase agreements are collateralized by securities in the Company's investment portfolio and are comprised of non-insured customer funds totaling ~~$1.9~~$2.3 billion, which generally mature overnight. The Company also borrows on a secured basis through advances from the FHLB. The advances are generally short-term, fixed interest rate borrowings. There were no advances outstanding from the FHLB at ~~March 31,~~September 30, 2021.

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The Company pledges certain assets, including loans and investment securities, to both the Federal Reserve Bank and the FHLB as security to establish lines of credit and borrow from these entities. Based on the amount and type of collateral pledged, the FHLB establishes a collateral value from which the Company may draw advances against the collateral. Also, this collateral is used to enable the FHLB to issue letters of credit in favor of public fund depositors of the Company. The Federal Reserve Bank also establishes a collateral value of assets pledged and permits borrowings from the discount window. The following table reflects the collateral value of assets pledged, borrowings, and letters of credit outstanding, in addition to the estimated future funding capacity available to the Company at ~~March 31,~~September 30, 2021.


		March 31, 2021							September 30, 2021
(In thousands)	(In thousands)	FHLB		Federal Reserve		Total		(In thousands)	FHLB		Federal Reserve		Total
Collateral value pledged	Collateral value pledged	$	2,198,055	$	1,140,797	$	3,338,852	Collateral value pledged	$	2,120,480	$	1,039,017	$	3,159,497

Letters of credit issued	Letters of credit issued	(127,665)		—		(127,665)		Letters of credit issued	(184,710)		—		(184,710)
Available for future advances	Available for future advances	$	2,070,390	$	1,140,797	$	3,211,187	Available for future advances	$	1,935,770	$	1,039,017	$	2,974,787

In addition to those mentioned above, several other sources of liquidity are available. No commercial paper has been issued or outstanding during the past ten years. The Company has no subordinated debt or hybrid instruments which could affect future borrowing capacity. Because of its lack of significant long-term debt, the Company believes that through its Capital Markets Group or in other public debt markets, it could generate additional liquidity ~~through its Capital Markets Group~~ from sources such as jumbo certificates of deposit or privately placed corporate notes or other forms of debt. The Company receives strong outside rankings from both Standard & Poor's and Moody's on both the consolidated company level and its subsidiary bank, Commerce Bank, which would support future financing efforts, should the need arise. These ratings are as follows:


	Standard & Poor’s	Moody’s
Commerce Bancshares, Inc.
Issuer rating	A-

Rating outlook	Stable

Commerce Bank
Issuer rating	A	A2
Baseline credit assessment		a1
Short-term rating	A-1	P-1
Rating outlook	Stable	Stable

The cash flows from the operating, investing and financing activities of the Company resulted in a net increase in cash, cash equivalents and restricted cash of ~~$172.5~~$43.2 million during the first ~~three~~nine months of 2021, as reported in the consolidated statements of cash flows in this report. Operating activities, consisting mainly of net income adjusted for certain non-cash items, provided cash flow of ~~$201.7~~$486.1 million and has historically been a stable source of funds. Investing activities, which occur mainly in the loan and investment securities portfolios, used cash of ~~$327.7 million.~~$1.6 billion. Activity in the investment securities portfolio used cash of ~~$247.1 million~~

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$1.9 billion from purchases (net of sales, maturities and pay downs), ~~while growth~~and securities purchased under agreements to resell used cash of $900 million. These investing cash outflows were partially offset by pay downs in the loan portfolio, ~~used~~which provided cash of ~~$72.5 million.~~$1.2 billion. Financing activities provided cash of ~~$298.6 million,~~$1.2 billion, largely resulting from an increase in deposits of ~~$512.6 million partially offset by a decrease~~$1.2 billion paired with an increase of ~~$160.3~~$155.4 million in federal funds purchased and securities sold under agreements to repurchase, partially offset by dividend payments of ~~$30.8~~$92.2 million on common stock and treasury stock purchases of ~~$25.9~~$80.1 million.

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Capital Management

The Company met all capital adequacy requirements and had regulatory capital ratios in excess of the levels established for well-capitalized institutions at ~~March 31,~~September 30, 2021 and December 31, 2020, as shown in the following table.


(Dollars in thousands)	(Dollars in thousands)	March 31, 2021			December 31, 2020			Minimum Ratios under Capital Adequacy Guidelines		Minimum Ratios for Well-Capitalized Banks *		(Dollars in thousands)	September 30, 2021			December 31, 2020			Minimum Ratios under Capital Adequacy Guidelines		Minimum Ratios for Well-Capitalized Banks *
Risk-adjusted assets	Risk-adjusted assets	$	21,991,816		$	21,516,461						Risk-adjusted assets	$	22,738,255		$	21,516,461
Tier I common risk-based capital	Tier I common risk-based capital	3,025,279			2,950,926							Tier I common risk-based capital	3,189,015			2,950,926
Tier I risk-based capital	Tier I risk-based capital	3,025,279			2,950,926							Tier I risk-based capital	3,189,015			2,950,926
Total risk-based capital	Total risk-based capital	3,251,646			3,189,432							Total risk-based capital	3,372,335			3,189,432
Tier I common risk-based capital ratio	Tier I common risk-based capital ratio	13.76		%	13.71		%	7.00	%	6.50	%	Tier I common risk-based capital ratio	14.02		%	13.71		%	7.00	%	6.50	%
Tier I risk-based capital ratio	Tier I risk-based capital ratio	13.76		%	13.71		%	8.50	%	8.00	%	Tier I risk-based capital ratio	14.02			13.71			8.50		8.00
Total risk-based capital ratio	Total risk-based capital ratio	14.79		%	14.82		%	10.50	%	10.00	%	Total risk-based capital ratio	14.83			14.82			10.50		10.00
Tier I leverage ratio	Tier I leverage ratio	9.38		%	9.45		%	4.00	%	5.00	%	Tier I leverage ratio	9.31			9.45			4.00		5.00

*~~under~~Under Prompt Corrective Action requirements

The Company is subject to a 2.5% capital conservation buffer, which is an amount above the minimum ratios under capital adequacy guidelines, and is required under Basel III. The capital conservation buffer is intended to absorb losses during periods of economic stress. Failure to maintain the buffer will result in constraints on dividends, share repurchases, and executive compensation.

In the first quarter of 2020, the interim final rule of the Federal Reserve Bank and other U.S. banking agencies became effective, providing banks that adopt CECL (ASU 2016-13) during the 2020 calendar year the option to delay recognizing the estimated impact on regulatory capital until after a two year deferral period, followed by a three year transition period. In connection with the adoption of CECL on January 1, 2020, the Company ~~has~~ elected to utilize this option. As a result, the ~~two-year~~two year deferral period for the Company extends through December 31, 2021. Beginning on January 1, 2022, the Company will be required to phase in 25% of the previously deferred estimated capital impact of CECL, with an additional 25% to be phased in at the beginning of each subsequent year until fully phased in by the first quarter of 2025.

The Company maintains a treasury stock buyback program under authorizations by its Board of Directors (the Board) and normally purchases stock in the open market. During the ~~three~~nine months ended ~~March 31,~~September 30, 2021, the Company purchased ~~354,181~~1,110,890 shares at an average price of ~~$73.19~~$72.06 in open market purchases and through stock-based compensation transactions. At ~~March 31,~~September 30, 2021, ~~3,190,398~~2,433,689 shares remained available for purchase under the Board authorization.

The Company's common stock dividend policy reflects its earnings outlook, desired payout ratios, the need to maintain adequate capital and liquidity levels, and alternative investment options. The Company paid a $.263 per share cash dividend on its common stock in the ~~first~~third quarter of 2021, which was ~~an 2.1%~~a 2.3% increase compared to its 2020 quarterly dividend.

On September 1, 2020, the Company redeemed all 6,000 outstanding shares of its 6.00% Series B Non-Cumulative Perpetual Preferred Stock and the corresponding depositary shares representing fractional interests in the Series B Preferred Stock at a redemption price of $25 per depositary share (equivalent to $1,000 per share of preferred stock).

Commitments, Off-Balance Sheet Arrangements and Contingencies

In the normal course of business, various commitments and contingent liabilities arise which are not required to be recorded on the balance sheet. The most significant of these are loan commitments, which at ~~March 31,~~September 30, 2021 totaled $13.3 billion (including ~~$4.9~~$5.0 billion in unused, approved credit card lines). In addition, the Company enters into standby and commercial letters of credit. These contracts totaled ~~$440.4~~$423.6 million and ~~$4.5~~$2.5 million, respectively, at ~~March 31,~~September 30, 2021. As many commitments expire unused or only partially used, these totals do not necessarily reflect future cash requirements. The carrying

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value of the guarantee obligations associated with the standby letters of credit, which has been recorded as a liability on the consolidated balance sheet, amounted to ~~$3.0~~$3.1 million at ~~March 31,~~September 30, 2021. The allowance for these commitments is recorded in the Company’s liability for unfunded lending commitments within other liabilities on its consolidated balance sheet. At ~~March 31,~~September 30, 2021, the liability for unfunded commitments totaled ~~$42.4~~$22.8 million. See further discussion of the liability for unfunded lending commitments in Note 2 to the consolidated financial statements.

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During the third quarter of 2020, the Company signed a $106.6 million agreement with U.S. Capital Development to develop a 280,000 square foot commercial office building in a two building complex in Clayton, Missouri, which is expected to be completed near the end of 2022. As of ~~March 31,~~September 30, 2021, the Company has made payments totaling ~~$25.1~~$43.7 million. While the Company intends to occupy a portion of the office building for executive offices, a 15 year lease agreement has been signed by an anchor tenant to lease approximately 40% of the office building.

The Company regularly purchases various state tax credits arising from third party property redevelopment. These credits are either resold to third parties at a profit or retained for use by the Company. During the first ~~three~~nine months of 2021, purchases and sales of tax credits amounted to ~~$19.8~~$77.2 million and ~~$28.1~~$70.8 million, respectively. Fees from sales of tax credits were ~~$1.2~~$3.2 million for the ~~three~~nine months ended ~~March 31,~~September 30, 2021, compared to ~~$1.1~~$3.7 million in the same period last year. At ~~March 31,~~September 30, 2021, the Company expected to fund outstanding purchase commitments of ~~$129.8~~$42.3 million during the remainder of 2021.

Segment Results

The table below is a summary of segment pre-tax income results for the first ~~three~~nine months of 2021 and 2020.


(Dollars in thousands)	(Dollars in thousands)	Consumer			Commercial			Wealth			Segment Totals			Other/ Elimination			Consolidated Totals			(Dollars in thousands)	Consumer			Commercial			Wealth			Segment Totals			Other/ Elimination			Consolidated Totals
Three Months Ended March 31, 2021
Nine Months Ended September 30, 2021																				Nine Months Ended September 30, 2021
Net interest income	Net interest income	$	77,939		$	110,169		$	17,457		$	205,565		$	183		$	205,748		Net interest income	$	239,159		$	340,345		$	53,186		$	632,690		$	(4,923)		$	627,767
Provision for credit losses	Provision for credit losses	(9,901)			(27)			5			(9,923)			16,155			6,232			Provision for credit losses	(19,122)			4,856			10			(14,256)			73,528			59,272
Non-interest income	Non-interest income	38,248			50,728			50,985			139,961			(3,916)			136,045			Non-interest income	110,911			155,079			158,731			424,721			(12,027)			412,694
Investment securities gains, net	Investment securities gains, net	—			—			—			—			9,853			9,853			Investment securities gains, net	—			—			—			—			39,765			39,765
Non-interest expense	Non-interest expense	(70,504)			(79,281)			(33,043)			(182,828)			(9,745)			(192,573)			Non-interest expense	(220,276)			(246,502)			(101,377)			(568,155)			(34,164)			(602,319)
Income before income taxes	Income before income taxes	$	35,782		$	81,589		$	35,404		$	152,775		$	12,530		$	165,305		Income before income taxes	$	110,672		$	253,778		$	110,550		$	475,000		$	62,179		$	537,179
Three Months Ended March 31, 2020
Nine Months Ended September 30, 2020																				Nine Months Ended September 30, 2020
Net interest income	Net interest income	$	78,981		$	85,896		$	12,959		$	177,836		$	23,229		$	201,065		Net interest income	$	241,195		$	300,301		$	41,686		$	583,182		$	36,902		$	620,084
Provision for credit losses	Provision for credit losses	(11,206)			356			(3)			(10,853)			(47,100)			(57,953)			Provision for credit losses	(23,885)			(3,122)			10			(26,997)			(114,596)			(141,593)
Non-interest income	Non-interest income	34,081			49,887			47,409			131,377			(7,714)			123,663			Non-interest income	107,489			143,746			139,700			390,935			(20,185)			370,750
Investment securities losses, net	Investment securities losses, net	—			—			—			—			(13,301)			(13,301)			Investment securities losses, net	—			—			—			—			(1,275)			(1,275)
Non-interest expense	Non-interest expense	(77,412)			(80,820)			(31,769)			(190,001)			(3,697)			(193,698)			Non-interest expense	(225,791)			(237,327)			(92,915)			(556,033)			(16,035)			(572,068)
Income before income taxes	Income before income taxes	$	24,444		$	55,319		$	28,596		$	108,359		$	(48,583)		$	59,776		Income before income taxes	$	99,008		$	203,598		$	88,481		$	391,087		$	(115,189)		$	275,898
Increase in income before income taxes:	Increase in income before income taxes:																			Increase in income before income taxes:
Amount	Amount	$	11,338		$	26,270		$	6,808		$	44,416		$	61,113		$	105,529		Amount	$	11,664		$	50,180		$	22,069		$	83,913		$	177,368		$	261,281
Percent	Percent	46.4		%	47.5		%	23.8		%	41.0		%	125.8		%	176.5		%	Percent	11.8		%	24.6		%	24.9		%	21.5		%	154.0		%	94.7		%

Consumer

For the ~~three~~nine months ended ~~March 31,~~September 30, 2021, income before income taxes for the Consumer segment increased ~~$11.3~~$11.7 million, or ~~46.4%~~11.8%, compared to the first ~~three~~nine months of 2020. This increase in income before income taxes was mainly due to growth in non-interest income of ~~$4.2~~$3.4 million, or ~~12.2%~~3.2%, lower non-interest expense of ~~$6.9~~$5.5 million, or ~~8.9%~~2.4%, and a decrease in the provision for credit losses of ~~$1.3~~$4.8 million. These increases to income were partly offset by lower ~~net-interest~~net interest income of ~~$1.0~~$2.0 million, or ~~1.3%~~.8%. Net interest income decreased due to ~~an $8.3~~a $17.4 million ~~decrease to~~decline in loan interest income, partly offset by a ~~$2.8~~$5.5 million ~~increase~~decrease in net allocated funding credits assigned to the Consumer segment's loan and deposit portfolios, and a ~~$4.5~~$9.9 million decrease in deposit interest expense. Non-interest income increased mainly due to growth in ~~mortgage banking revenue,~~net credit and debit card fees (mainly higher interchange fees, partly offset by higher rewards expense) and check sales and wire fees. These increases were partly offset by a decrease in ~~deposit account fees (mainly overdraft and return item fees).~~mortgage banking revenue. Non-interest expense decreased from the same period in the previous year mainly due to lower salaries and benefits expense, ~~lower~~occupancy expense, allocated ~~service and support~~servicing costs ~~(mainly bank card servicing,~~for mortgage operations ~~information technology and online banking),~~ and a reduction in impairment expense on mortgage servicing rights. These decreases were partly offset by higher marketing expense and allocated support and servicing costs for information technology. The provision for credit

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losses totaled ~~$9.9~~$19.1 million, a ~~$1.3~~$4.8 million decrease from the first ~~three~~nine months of 2020, mainly due to lower ~~personal, overdraft,~~credit card and ~~credit card~~personal loan net charge-offs.

Commercial

For the ~~three~~nine months ended ~~March 31,~~September 30, 2021, income before income taxes for the Commercial segment increased ~~$26.3~~$50.2 million, or ~~47.5%~~24.6%, compared to the same period in the previous year. This increase was mainly due to higher net interest ~~income.~~income and non-interest income and a decrease in the provision for credit losses, partly offset by higher non-interest expense. Net interest income increased ~~$24.3~~$40.0 million, or ~~28.3%~~13.3%, due to a ~~$25.4~~$48.2 million increase in net allocated funding credits and a decrease in deposit and borrowings interest expense of ~~$9.5~~$12.6 million. These increases to income were partly offset by a

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~~$10.5~~ $20.7 million decrease in loan interest income. Non-interest income increased ~~$841 thousand,~~$11.3 million, or ~~1.7%~~7.9%, over the previous year mainly due to ~~higher capital market, interest rate swap~~growth in net bank card fees (mainly corporate card and merchant fees), deposit account fees (mainly corporate cash management fees)., capital market fees and interest rate swap fees. These increases were partly offset by a decline in ~~net corporate card fees (driven by lower transaction volume) and~~ cash sweep commissions. Non-interest expense ~~decreased $1.5~~increased $9.2 million, or ~~1.9%~~3.9%, mainly due to higher ~~deferred origination costs, lower travel~~salaries and ~~entertainment~~benefits expense (mainly incentive compensation), data processing and ~~lower~~software expense, allocated support costs ~~(mainly~~for information technology and commercial ~~payments).~~banking, and lower deferred origination costs. These ~~decreases~~increases to income were partly offset by ~~higher incentive compensation expense.~~lower allocated service costs (mainly lockbox). The provision for credit losses ~~increased $383 thousand over~~decreased $8.0 million from the same period last year, mainly due to net recoveries recorded on ~~lease loans in the prior year, partly offset by lower net charge-offs on commercial card~~business loans.

Wealth

Wealth segment pre-tax profitability for the ~~three~~nine months ended ~~March 31,~~September 30, 2021 increased ~~$6.8~~$22.1 million, or ~~23.8%~~24.9%, over the same period in the previous year. Net interest income increased ~~$4.5~~$11.5 million, or ~~34.7%~~27.6%, mainly due to a ~~$4.8~~$9.8 million increase in net allocated funding credits and lower deposit interest expense of ~~$1.5~~$3.5 million, partly offset by a $1.8 million decrease in loan interest income. Non-interest income increased ~~$3.6~~$19.0 million, or ~~7.5%~~13.6%, over the prior year largely due to higher trust fees (mainly private client trust fees and institutional trust fees), brokerage fees and mortgage banking revenue, partly offset by lower cash sweep commissions. Non-interest expense increased ~~$1.3~~$8.5 million, or ~~4.0%~~9.1%, mainly due to ~~a miscellaneous recovery recorded~~higher salaries expense (mainly incentive compensation) and allocated support costs for information technology. There was no change in the prior year, coupled with higher salaries and benefits expense and allocated servicing and support costs (mainly mortgage operations and online banking). These increases were partly offset by lower travel and entertainment expense. The provision for credit losses ~~decreased $8 thousand from~~compared to the same period last ~~year due to net recoveries on overdrafts and revolving home equity loans.~~year.

The Other/Elimination category in the preceding table includes the activity of various support and overhead operating units of the Company, in addition to the investment securities portfolio and other items not allocated to the segments. In accordance with the Company’s transfer pricing procedures, the difference between the total provision for credit losses and total net charge-offs/recoveries is not allocated to a business segment and is included in this category. The pre-tax profitability of this category was higher than in the same period last year by ~~$61.1~~$177.4 million. This increase was partly due to higher non-interest income of ~~$3.8~~$8.2 million, partly offset by lower net interest income of ~~$23.0~~$41.8 million and an increase in non-interest expense of ~~$6.0~~$18.1 million. Unallocated securities gains were ~~$9.9~~$39.8 million in the first ~~three~~nine months of 2021 compared to losses of ~~$13.3~~$1.3 million in 2020. Also, the unallocated provision for credit losses decreased ~~$63.3~~$188.1 million, as the provision was ~~$20.3~~$58.1 million less than net charge-offs in the first ~~three~~nine months of 2021, while the provision was ~~$32.0~~$96.7 million in excess of net charge-offs during the first ~~three~~nine months of 2020. ~~Net~~For management reporting purposes, net charge-offs are allocated to the segments when ~~incurred for management reporting purposes.~~incurred. Additionally, the Company's provision for credit losses on unfunded lending commitments, which is not allocated to the segments for management reporting, was ~~$4.1~~a benefit of $15.5 million for the ~~three~~nine months ended ~~March 31,~~September 30, 2021.

Impact of Recently Issued Accounting Standards

Income Taxes The FASB issued ASU 2019-12, "Simplifying the Accounting for Income Taxes", in December 2019. The amendments in the ASU eliminate certain exceptions under current guidance for investments, intraperiod allocations, and the methodology for calculating interim income tax. In addition, the amendments also add new guidance to simplify accounting for income taxes. The amendments were effective January 1, 2021, and the Company adopted them on that date. The adoption did not have a significant effect on the Company's consolidated financial statements.

Investment Securities The FASB issued ASU 2020-08, "Codification Improvements to Subtopic 310-20, Receivables - Nonrefundable Fees and Other Costs", in October 2020. The amendments in the ASU clarify that for each reporting period an entity should evaluate whether a callable debt security that has multiple call dates may consider estimates of future principal prepayments when applying the interest method. The guidance was effective January 1, 2021, and the Company adopted it on that date. The adoption did not have a significant effect on the Company's consolidated financial statements.

Reference Rate Reform The FASB issued ASU 2020-04, "Reference Rate Reform (Topic 848) - Facilitation of the Effects of Reference Rate Reform on Financial Reporting", in March 2020, and has been followed by additional clarifying guidance related to derivatives that are modified as a result of reference rate reform. The new guidance provides optional expedients and

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exceptions for applying GAAP to contracts, hedging relationships, and other transactions affected by reference rate reform if they reference LIBOR or another reference rate expected to be discontinued because of reference rate reform. Further, the guidance applies to derivative instruments that are affected by the discounting transition. The expedients and exceptions provided by the new guidance do not apply to contract modifications made and hedging relationships entered into or evaluated after December 31, 2022, except for certain hedging relationships existing as of December 31, 2022. The guidance is effective as of March 12, 2020 through December 31, 2022, and the Company is in the process of evaluating and applying, as applicable, the optional expedients and exceptions for eligible contracts and transaction available through December 31, 2022.

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AVERAGE BALANCE SHEETS — AVERAGE RATES AND YIELDS

Three Months Ended ~~March 31,~~September 30, 2021 and 2020


		First Quarter 2021						First Quarter 2020							Third Quarter 2021						Third Quarter 2020
(Dollars in thousands)	(Dollars in thousands)	Average Balance		Interest Income/Expense		Avg. Rates Earned/Paid		Average Balance		Interest Income/Expense		Avg. Rates Earned/Paid		(Dollars in thousands)	Average Balance		Interest Income/Expense		Avg. Rates Earned/Paid		Average Balance		Interest Income/Expense		Avg. Rates Earned/Paid
ASSETS:	ASSETS:													ASSETS:
Loans:	Loans:													Loans:
Business(A)	Business(A)	$	6,532,921	$	49,698	3.09	%	$	5,493,657	$	47,865	3.50	%	Business(A)	$	5,437,498	$	47,032	3.43	%	$	6,709,200	$	49,680	2.95	%
Real estate — construction and land	Real estate — construction and land	1,091,969		9,542		3.54		924,086		10,985		4.78		Real estate — construction and land	1,168,566		10,326		3.51		974,346		9,167		3.74
Real estate — business	Real estate — business	3,022,979		26,244		3.52		2,853,632		29,535		4.16		Real estate — business	2,982,847		26,027		3.46		2,989,652		26,547		3.53
Real estate — personal	Real estate — personal	2,826,112		23,698		3.40		2,390,716		22,778		3.83		Real estate — personal	2,775,638		22,854		3.27		2,722,300		24,334		3.56
Consumer	Consumer	1,947,322		19,304		4.02		1,950,491		23,188		4.78		Consumer	2,041,263		19,085		3.71		1,992,314		21,004		4.19
Revolving home equity	Revolving home equity	299,371		2,495		3.38		350,256		4,013		4.61		Revolving home equity	281,689		2,456		3.46		329,361		2,722		3.29
Consumer credit card	Consumer credit card	608,747		16,466		10.97		727,569		22,177		12.26		Consumer credit card	566,406		16,112		11.29		646,185		18,513		11.40
Overdrafts	Overdrafts	3,546		—		—		4,044		—		—		Overdrafts	5,110		—		—		2,689		—		—
Total loans	Total loans	16,332,967		147,447		3.66		14,694,451		160,541		4.39		Total loans	15,259,017		143,892		3.74		16,366,047		151,967		3.69
Loans held for sale	Loans held for sale	35,814		304		3.44		12,875		197		6.15		Loans held for sale	16,021		187		4.63		24,728		264		4.25
Investment securities:	Investment securities:													Investment securities:
U.S. government and federal agency obligations	U.S. government and federal agency obligations	725,367		4,542		2.54		802,556		4,168		2.09		U.S. government and federal agency obligations	727,566		10,525		5.74		770,361		7,189		3.71
Government-sponsored enterprise obligations	Government-sponsored enterprise obligations	50,801		295		2.36		134,296		1,398		4.19		Government-sponsored enterprise obligations	50,785		295		2.30		102,749		560		2.17
State and municipal obligations(A)	State and municipal obligations(A)	1,958,637		11,883		2.46		1,222,595		9,443		3.11		State and municipal obligations(A)	2,039,942��		12,062		2.35		1,767,526		11,240		2.53
Mortgage-backed securities	Mortgage-backed securities	6,998,521		23,999		1.39		4,685,782		27,628		2.37		Mortgage-backed securities	7,115,419		27,461		1.53		6,259,926		30,607		1.95
Asset-backed securities	Asset-backed securities	2,085,491		7,127		1.39		1,182,556		7,724		2.63		Asset-backed securities	3,028,076		8,205		1.08		1,520,988		7,250		1.90
Other debt securities	Other debt securities	570,115		3,020		2.15		321,733		2,355		2.94		Other debt securities	608,642		3,125		2.04		514,166		3,036		2.35
Trading debt securities(A)	Trading debt securities(A)	32,320		86		1.08		34,055		213		2.52		Trading debt securities(A)	32,238		82		1.01		27,267		114		1.66
Equity securities(A)	Equity securities(A)	4,321		528		49.56		4,273		497		46.78		Equity securities(A)	8,756		528		23.92		4,193		497		47.15
Other securities(A)	Other securities(A)	154,030		1,997		5.26		144,096		1,902		5.31		Other securities(A)	183,397		3,447		7.46		120,253		2,038		6.74
Total investment securities	Total investment securities	12,579,603		53,477		1.72		8,531,942		55,328		2.61		Total investment securities	13,794,821		65,730		1.89		11,087,429		62,531		2.24
Federal funds sold and short-term securities
purchased under agreements to resell		7		—		—		326		2		2.47
Long-term securities purchased
under agreements to resell		849,999		11,128		5.31		850,000		7,462		3.53
Federal funds sold														Federal funds sold	792		1		.50		337		—		—
Securities purchased under agreements to resell														Securities purchased under agreements to resell	1,633,205		9,007		2.19		849,994		11,247		5.26
Interest earning deposits with banks	Interest earning deposits with banks	1,480,331		370		.10		601,420		1,292		.86		Interest earning deposits with banks	2,602,896		995		.15		1,024,435		261		.10
Total interest earning assets	Total interest earning assets	31,278,721		212,726		2.76		24,691,014		224,822		3.66		Total interest earning assets	33,306,752		219,812		2.62		29,352,970		226,270		3.07
Allowance for credit losses on loans	Allowance for credit losses on loans	(220,512)						(139,482)						Allowance for credit losses on loans	(172,112)						(240,286)
Unrealized gain on debt securities	Unrealized gain on debt securities	283,511						191,275						Unrealized gain on debt securities	230,058						368,154
Cash and due from banks	Cash and due from banks	354,569						370,368						Cash and due from banks	329,129						326,030
Premises and equipment, net	Premises and equipment, net	401,230						392,263						Premises and equipment, net	408,966						404,144
Other assets	Other assets	552,306						605,833						Other assets	523,182						659,509
Total assets	Total assets	$	32,649,825					$	26,111,271					Total assets	$	34,625,975					$	30,870,521
LIABILITIES AND EQUITY:	LIABILITIES AND EQUITY:													LIABILITIES AND EQUITY:
Interest bearing deposits:	Interest bearing deposits:													Interest bearing deposits:
Savings	Savings	$	1,333,177	277		.08		$	952,709	263		.11		Savings	$	1,484,923	289		.08		$	1,193,079	269		.09
Interest checking and money market	Interest checking and money market	12,970,629		1,826		.06		10,777,400		8,046		.30		Interest checking and money market	13,343,180		1,528		.05		11,731,494		2,937		.10
Certificates of deposit of less than $100,000	Certificates of deposit of less than $100,000	516,728		473		.37		622,840		1,775		1.15		Certificates of deposit of less than $100,000	464,367		206		.18		573,207		1,028		.71
Certificates of deposit of $100,000 and over	Certificates of deposit of $100,000 and over	1,230,075		1,062		.35		1,299,443		5,235		1.62		Certificates of deposit of $100,000 and over	1,289,665		450		.14		1,447,968		2,512		.69
Total interest bearing deposits	Total interest bearing deposits	16,050,609		3,638		.09		13,652,392		15,319		.45		Total interest bearing deposits	16,582,135		2,473		.06		14,945,748		6,746		.18
Borrowings:	Borrowings:													Borrowings:
Federal funds purchased and securities sold	Federal funds purchased and securities sold													Federal funds purchased and securities sold
under agreements to repurchase	under agreements to repurchase	2,166,072		312		.06		1,990,051		4,770		.96		under agreements to repurchase	2,360,876		480		.08		1,855,971		406		.09
Other borrowings	Other borrowings	831		2		.98		161,698		331		.82		Other borrowings	347		1		1.14		1,225		—		—
Total borrowings	Total borrowings	2,166,903		314		.06		2,151,749		5,101		.95		Total borrowings	2,361,223		481		.08		1,857,196		406		.09
Total interest bearing liabilities	Total interest bearing liabilities	18,217,512		3,952		.09	%	15,804,141		20,420		.52	%	Total interest bearing liabilities	18,943,358		2,954		.06	%	16,802,944		7,152		.17	%
Non-interest bearing deposits	Non-interest bearing deposits	10,438,637						6,615,108						Non-interest bearing deposits	11,475,113						9,801,562
Other liabilities	Other liabilities	608,212						466,980						Other liabilities	667,786						899,890
Equity	Equity	3,385,464						3,225,042						Equity	3,539,718						3,366,125
Total liabilities and equity	Total liabilities and equity	$	32,649,825					$	26,111,271					Total liabilities and equity	$	34,625,975					$	30,870,521
Net interest margin (T/E)	Net interest margin (T/E)			$	208,774					$	204,402			Net interest margin (T/E)			$	216,858					$	219,118
Net yield on interest earning assets	Net yield on interest earning assets					2.71	%					3.33	%	Net yield on interest earning assets					2.58	%					2.97	%

(A) Stated on a tax equivalent basis using a federal income tax rate of 21%.

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AVERAGE BALANCE SHEETS — AVERAGE RATES AND YIELDS

Nine Months Ended September 30, 2021 and 2020



	Nine Months 2021						Nine Months 2020
(Dollars in thousands)	Average Balance		Interest Income/Expense		Avg. Rates Earned/Paid		Average Balance		Interest Income/Expense		Avg. Rates Earned/Paid
ASSETS:
Loans:
Business(A)	$	6,056,664	$	145,574	3.21	%	$	6,322,644	$	146,437	3.09	%
Real estate — construction and land	1,116,603		29,538		3.54		931,517		28,952		4.15
Real estate — business	3,006,780		78,494		3.49		2,935,319		83,382		3.79
Real estate — personal	2,801,861		69,715		3.33		2,565,740		70,829		3.69
Consumer	1,998,081		57,567		3.85		1,962,466		65,845		4.48
Revolving home equity	289,299		7,406		3.42		340,900		9,722		3.81
Consumer credit card	583,471		48,679		11.15		679,101		60,102		11.82
Overdrafts	4,136		—		—		3,213		—		—
Total loans	15,856,895		436,973		3.68		15,740,900		465,269		3.95
Loans held for sale	25,002		736		3.94		14,692		588		5.35
Investment securities:
U.S. government and federal agency obligations	724,269		24,979		4.61		783,006		12,244		2.09
Government-sponsored enterprise obligations	50,793		885		2.33		117,135		2,958		3.37
State and municipal obligations(A)	1,988,715		35,779		2.41		1,426,432		30,187		2.83
Mortgage-backed securities	6,933,544		69,924		1.35		5,426,861		87,017		2.14
Asset-backed securities	2,592,618		23,594		1.22		1,349,316		22,496		2.23
Other debt securities	594,984		9,263		2.08		414,553		7,907		2.55
Trading debt securities(A)	33,171		272		1.10		31,087		560		2.41
Equity securities(A)	6,013		1,584		35.22		4,201		1,492		47.44
Other securities(A)	164,911		10,101		8.19		134,481		5,450		5.41
Total investment securities	13,089,018		176,381		1.80		9,687,072		170,311		2.35
Federal funds sold	715		3		.56		252		2		1.06
Securities purchased under agreements to resell	1,143,061		30,551		3.57		849,998		29,445		4.63
Interest earning deposits with banks	2,273,448		2,108		.12		1,126,600		1,996		.24
Total interest earning assets	32,388,139		646,752		2.67		27,419,514		667,611		3.25
Allowance for credit losses on loans	(197,631)						(184,001)
Unrealized gain on debt securities	236,702						280,616
Cash and due from banks	337,595						351,435
Premises and equipment, net	404,697						397,093
Other assets	533,660						657,969
Total assets	$	33,703,162					$	28,922,626
LIABILITIES AND EQUITY:
Interest bearing deposits:
Savings	$	1,431,386	843		.08		$	1,086,120	780		.10
Interest checking and money market	13,200,461		4,921		.05		11,318,376		14,712		.17
Certificates of deposit of less than $100,000	490,655		1,006		.27		600,295		4,196		.93
Certificates of deposit of $100,000 and over	1,291,693		2,173		.22		1,364,798		11,357		1.11
Total interest bearing deposits	16,414,195		8,943		.07		14,369,589		31,045		.29
Borrowings:
Federal funds purchased and securities sold
under agreements to repurchase	2,231,595		1,112		.07		1,945,669		5,761		.40
Other borrowings	717		5		.93		168,748		1,032		.82
Total borrowings	2,232,312		1,117		.07		2,114,417		6,793		.43
Total interest bearing liabilities	18,646,507		10,060		.07	%	16,484,006		37,838		.31	%
Non-interest bearing deposits	11,011,446						8,425,068
Other liabilities	601,352						710,824
Equity	3,443,857						3,302,728
Total liabilities and equity	$	33,703,162					$	28,922,626
Net interest margin (T/E)			$	636,692					$	629,773
Net yield on interest earning assets					2.63	%					3.07	%

(A) Stated on a tax equivalent basis using a federal income tax rate of 21%.

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Item 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

Interest rate risk management focuses on maintaining consistent growth in net interest income within Board-approved policy limits. The Company primarily uses earnings simulation models to analyze net interest income sensitivity to movement in interest rates. The Company performs monthly simulations that model interest rate movements and risk in accordance with changes to its balance sheet composition. For further discussion of the Company’s market risk, see the Interest Rate Sensitivity section of Management’s Discussion and Analysis of Financial Condition and Results of Operations included in the Company’s 2020 Annual Report on Form 10-K.

The tables below show the effects of gradual shifts in interest rates over a twelve month period on the Company’s net interest income versus the Company's net interest income in a flat rate scenario. Simulation A presents three rising rate scenarios and in each scenario, rates are assumed to change evenly over 12 months. In these scenarios, the balance sheet remains flat with the exception of deposit balances, which may fluctuate based on changes in rates. For instance, the Company may experience deposit disintermediation if the spread between market rates and bank deposit rates widens as rates rise.flat.

The sensitivity of deposit balances to changes in rates is particularly difficult to estimate in exceptionally low rate environments. Since the future effects of changes in rates on deposit balances cannot be known with certainty, the Company conservatively models alternate scenarios with ~~greater~~ deposit attrition as rates rise. Simulation B illustrates results from these higher attrition scenarios to provide added perspective on potential effects of higher rates.

The Company utilizes these simulations both for monitoring interest rate risk and for liquidity planning purposes. While the future effects of rising rates on deposit balances cannot be known, the Company maintains a practice of running multiple rate scenarios to better understand interest rate risk and its effect on the Company’s performance.


Simulation A	Simulation A	March 31, 2021						December 31, 2020						Simulation A	September 30, 2021						June 30, 2021
(Dollars in millions)	(Dollars in millions)	$ Change in Net Interest Income		% Change in Net Interest Income		Assumed Deposit (Attrition)/Growth		$ Change in Net Interest Income		% Change in Net Interest Income		Assumed Deposit (Attrition)/Growth		(Dollars in millions)	$ Change in Net Interest Income		% Change in Net Interest Income		Assumed Deposit (Attrition)/Growth		$ Change in Net Interest Income		% Change in Net Interest Income		Assumed Deposit (Attrition)/Growth
300 basis points rising	300 basis points rising	$	73.6	9.46	%	$	(558.6)	$	85.4	11.47	%	$	(560.6)	300 basis points rising	$	101.1	13.87	%	$	—	$	97.4	13.10	%	$	—
200 basis points rising	200 basis points rising	59.8		7.68		(387.8)		69.5		9.33		(392.5)		200 basis points rising	73.1		10.02		—		73.2		9.85		—
100 basis points rising	100 basis points rising	32.6		4.19		(200.5)		38.9		5.23		(204.7)		100 basis points rising	37.7		5.17		—		38.4		5.16		—


Simulation B	Simulation B	March 31, 2021						December 31, 2020						Simulation B	September 30, 2021						June 30, 2021
(Dollars in millions)	(Dollars in millions)	$ Change in Net Interest Income		% Change in Net Interest Income		Assumed Deposit (Attrition)/Growth		$ Change in Net Interest Income		% Change in Net Interest Income		Assumed Deposit (Attrition)/Growth		(Dollars in millions)	$ Change in Net Interest Income		% Change in Net Interest Income		Assumed Deposit (Attrition)/Growth		$ Change in Net Interest Income		% Change in Net Interest Income		Assumed Deposit (Attrition)/Growth
300 basis points rising	300 basis points rising	$	41.6	5.34	%	$	(1,847.4)	$	57.5	7.73	%	$	(1,940.3)	300 basis points rising	$	67.6	9.27	%	$	(1,430.9)	$	65.4	8.79	%	$	(1,438.7)
200 basis points rising	200 basis points rising	31.2		4.01		(1,686.5)		45.3		6.09		(1,782.8)		200 basis points rising	54.8		7.51		(849.1)		55.4		7.45		(855.9)
100 basis points rising	100 basis points rising	7.9		1.01		(1,517.6)		18.9		2.54		(1,614.7)		100 basis points rising	33.2		4.55		(237.5)		33.9		4.56		(241.5)

Under Simulation A, in the three rising rate scenarios, interest rate risk is ~~less~~slightly more asset sensitive than the previous quarter, which primarily resulted from ~~the addition of PPP loans~~an increase in securities purchased under agreements to resell. Deposit attrition was removed from the simulation in both the current ~~quarter. In the~~and previous quarter, PPP loans were not included in the simulation and contributed to higher deposit balances at the Federal Reserve. For the quarter ended March 31, 2021, the addition of the PPP loans to the simulation extended the maturity of the portfolio, causing the assets in the simulation to reprice more gradually, which resulted in a smaller increase in interest income.quarters. The Company did not model a 100 basis point falling scenario due to the already low interest rate environment.

In Simulation B, the assumed ~~higher~~ levels of deposit attrition were modeled to capture the results of a shrinking balance sheet. Under this Simulation, in the three rising rate scenarios, interest rate risk is slightly more asset sensitive than the previous quarter, which primarily resulted from an increase in securities purchased under agreements to resell.

Projecting deposit activity in a period of historically low interest rates is difficult, and the Company cannot predict how deposits will actually react to shifting rates. The comparisons above provide insight into potential effects of changes in rates and deposit levels on net interest income. The Company believes that its approach to interest rate risk has appropriately considered its susceptibility to both rising and falling rates and has adopted strategies which minimize the impact of interest rate risk.

Table of Contents

Item 4. CONTROLS AND PROCEDURES

An evaluation was performed under the supervision and with the participation of the Company's management, including the Company's Chief Executive Officer and Chief Financial Officer, of the effectiveness of the design and operation of the Company's disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended) as of ~~March 31,~~September 30, 2021. Based upon that evaluation, the Chief Executive Officer and Chief Financial Officer concluded that the Company's disclosure controls and procedures were effective. There were no changes in the Company's internal control over financial reporting that occurred during the last fiscal quarter that have materially affected, or are reasonably likely to materially affect, the Company's internal control over financial reporting.

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PART II: OTHER INFORMATION

Item 1. LEGAL PROCEEDINGS

The information required by this item is set forth in Part I, Item 1 under Note 17, Legal and Regulatory Proceedings.

Item 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS

The following table sets forth information about the Company's purchases of its $5 par value common stock, its only class of common stock registered pursuant to Section 12 of the Securities Exchange Act of 1934, as amended.

Period
Total Number of Shares Purchased Average Price Paid per Share Total Number of Shares Purchased as part of Publicly Announced Program Maximum Number that May Yet Be Purchased Under the Program
January 1 - 31, 2021 57,637 $ 69.05 57,637 3,486,942
February 1 - 28, 2021 184,645 $ 72.01 184,645 3,302,297
March 1 - 31, 2021 111,899 $ 77.27 111,899 3,190,398
Total 354,181 $ 73.19 354,181 3,190,398


Period	Total Number of Shares Purchased	Average Price Paid per Share			Total Number of Shares Purchased as part of Publicly Announced Program	Maximum Number that May Yet Be Purchased Under the Program
July 1 - 31, 2021	59,404		$	72.05	59,404	2,949,742
August 1 - 31, 2021	314,225		$	70.20	314,225	2,635,517
September 1 - 30, 2021	201,828		$	68.50	201,828	2,433,689
Total	575,457		$	69.80	575,457	2,433,689

The Company's stock purchases shown above were made under authorizations by the Board of Directors. Under the most recent authorization in November 2019 of 5,000,000 shares, ~~3,190,398~~2,433,689 shares remained available for purchase at ~~March 31,~~September 30, 2021.

Item 6. EXHIBITS

31.1 — Certification of CEO pursuant to Section 302 of the Sarbanes-Oxley Act of 2002

31.2 — Certification of CFO pursuant to Section 302 of the Sarbanes-Oxley Act of 2002

32 — Certifications of CEO and CFO pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002

101 — Interactive data files in Inline XBRL pursuant to Rule 405 of Regulation S-T: (i) the Consolidated Balance Sheets, (ii) the Consolidated Statements of Income, (iii) the Consolidated Statements of Comprehensive Income, (iv) the Consolidated Statements of Changes in Equity, (v) the Consolidated Statements of Cash Flows and (vi) the Notes to Consolidated Financial Statements, tagged as blocks of text and in detail. The instance document does not appear in the interactive data file because its XBRL tags are embedded within the Inline XBRL document.

104 — Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101)

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SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.


	COMMERCE BANCSHARES, INC.



	By	/s/ THOMAS J. NOACK
		Thomas J. Noack
Date: November 5, 2021		Senior Vice President & Secretary

~~Date: May 6, 2021~~


	By	/s/ PAUL A. STEINER
		Paul A. Steiner
		Controller
Date: November 5, 2021		(Chief Accounting Officer)

~~Date: May 6, 2021~~

6871


(In thousands)	Business Assets		Future Revenue Streams		Oil & Gas Assets		Total
March 31, 2021
Commercial:
Business	$	0	$	0	$	13,687	$	13,687

Real estate - business	0		908		0		908






Total	$	0	$	908	$	13,687	$	14,595
December 31, 2020
Commercial:
Business	$	13,109	$	0	$	2,695	$	15,804

Real estate - business	0		986		0		986






Total	$	13,109	$	986	$	2,695	$	16,790


	Carrying Amount		Estimated Fair Value at March 31, 2021
(In thousands)			Level 1		Level 2		Level 3		Total
Financial Assets
Loans:
Business	$	6,624,209	$	0	$	0	$	6,552,890	$	6,552,890
Real estate - construction and land	1,073,036		0		0		1,044,188		1,044,188
Real estate - business	3,017,242		0		0		3,009,811		3,009,811
Real estate - personal	2,828,418		0		0		2,834,405		2,834,405
Consumer	1,966,833		0		0		1,965,384		1,965,384
Revolving home equity	285,261		0		0		282,849		282,849
Consumer credit card	593,833		0		0		546,154		546,154
Overdrafts	3,239		0		0		2,970		2,970
Total loans	16,392,071		0		0		16,238,651		16,238,651
Loans held for sale	38,076		0		38,076		0		38,076




Investment securities	12,696,663		776,521		11,773,568		146,574		12,696,663
Federal funds sold	500		500		0		0		500
Securities purchased under agreements to resell	850,000		0		0		881,377		881,377
Interest earning deposits with banks	2,017,128		2,017,128		0		0		2,017,128
Cash and due from banks	338,666		338,666		0		0		338,666
Derivative instruments	62,787		0		60,791		1,996		62,787
Assets held in trust for deferred compensation plan	19,848		19,848		0		0		19,848
Total	$	32,415,739	$	3,152,663	$	11,872,435	$	17,268,598	$	32,293,696
Financial Liabilities
Non-interest bearing deposits	$	11,076,556	$	11,076,556	$	0	$	0	$	11,076,556
Savings, interest checking and money market deposits	14,572,378		14,572,378		0		0		14,572,378
Certificates of deposit	1,771,691		0		0		1,775,795		1,775,795
Federal funds purchased	28,490		28,490		0		0		28,490
Securities sold under agreements to repurchase	1,909,620		0		0		1,909,673		1,909,673
Other borrowings	2,999		0		2,999		0		2,999
Derivative instruments	13,512		0		13,152		360		13,512
Liabilities held in trust for deferred compensation plan	19,848		19,848		0		0		19,848
Total	$	29,395,094	$	25,697,272	$	16,151	$	3,685,828	$	29,399,251


(In thousands)	March 31, 2021		% of Loan Portfolio at March 31, 2021		December 31, 2020		Unfunded commitments at March 31, 2021
Commercial real estate - retail	$	387,753	2.6	%	$	386,939	$	11,694
Hotels	308,968		2.1		302,606		31,294
Senior living	306,749		2.0		310,771		90,088
Energy	185,889		1.2		172,533		198,605
Retail stores	118,400		.8		111,126		195,873
Restaurants	63,552		.4		67,247		81,174
Total	$	1,371,311	9.1	%	$	1,351,222	$	608,728


(Dollars in thousands)	Number of Payment Deferral Requests (1)	Loan Balance Outstanding at March 31, 2021		% of Loan Class - based on March 31, 2021 Loan Balance
Commercial (2)	8	$	116,947	1.1	%
Real estate - personal	55	12,246		.4
Consumer credit card	18	122		—
Consumer	299	4,127		.2
Total	380	$	133,442	.8	%


(Dollars in thousands)	Number of Payment Deferral Requests	Loan Balance Outstanding at March 31, 2021
Hotels	4	$	73,371
Multifamily	1	28,223
Nursing and residential care facilities	1	15,129
Real estate developer/owner	1	212
Restaurants and dining	1	12



Total	8	$	116,947