UNITED STATES


SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
 
FORM 10-Q
 
ýQuarterly Report Pursuant to Section 13 or 15(d) of The Securities Exchange Act of 1934
 
For the quarterly period ended September 30, 2019March 31, 2020
or
 
¨Transition Report Pursuant to Section 13 or 15(d) of The Securities Exchange Act of 1934
 
For the transition period from                             to                             
 
Commission File Number 1-7234
 
GP STRATEGIES CORPORATION
(Exact name of Registrant as specified in its charter)
 
Delaware52-0845774
(State of Incorporation)(I.R.S. Employer Identification No.)
70 Corporate Center
11000 Broken Land Parkway, Suite 200, Columbia, MD21044
(Address of principal executive offices)(Zip Code)
 
(443) 367-9600
Registrant’s telephone number, including area code:
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the Registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes   ý No   ¨
 
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). Yes   ý No   ¨
 
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an emerging growth company in Rule 12b-2 of the Exchange Act. 
Large accelerated filer   ¨Accelerated filer   x
Non-accelerated filer   ¨
Smaller reporting company  ¨Emerging growth company  ¨
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  ¨


Indicate by check mark whether the registrant is a shell company (as defined in Rule 12(b)-2 of the Exchange Act). Yes   ¨ No   ý


Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Common Stock, par value $0.01 per shareGPXNYSE (New York Stock Exchange)


The number of shares outstanding of the registrant’s common stock as of October 31, 2019April 21, 2020 was as follows:
ClassOutstanding
Common Stock, par value $.01 per share16,974,91617,173,072












GP STRATEGIES CORPORATION AND SUBSIDIARIES

TABLE OF CONTENTS
Page
Part I.Financial InformationPage
Part I.Financial Information
Item 1.Financial Statements (Unaudited)
Item 2.
Item 3.
Item 4.
Part II.
Item 1.
Item 1A.
Item 2.
Item 6.
 




Part I. Financial Information
Item 1. Financial Statements
GP STRATEGIES CORPORATION AND SUBSIDIARIES
Condensed Consolidated Balance Sheets
(In thousands, except per share amounts)

September 30, 2019 (Unaudited)
December 31, 2018March 31, 2020 (Unaudited)December 31, 2019
Assets 

 
Assets  
Current assets:




Current assets:
Cash$7,739

$13,417
Cash$9,025  $8,159  
Accounts and other receivables, less allowance for doubtful accounts of $2,652 in 2019 and $2,034 in 2018115,951

107,673
Accounts and other receivables, less allowance for credit losses of $1,500 in 2020 and $1,132 in 2019Accounts and other receivables, less allowance for credit losses of $1,500 in 2020 and $1,132 in 2019104,195  131,852  
Unbilled revenue59,957

80,764
Unbilled revenue60,655  57,229  
Prepaid expenses and other current assets25,930

19,048
Prepaid expenses and other current assets21,306  19,115  
Total current assets209,577

220,902
Total current assets195,181  216,355  
Property, plant and equipment22,642

24,580
Property, plant and equipment23,297  23,746  
Accumulated depreciation(16,758)
(18,721)Accumulated depreciation(17,789) (17,943) 
Property, plant and equipment, net5,884

5,859
Property, plant and equipment, net5,508  5,803  
Operating lease right-of-use assets27,136


Operating lease right-of-use assets25,036  27,251  
Goodwill176,213

176,124
Goodwill164,812  171,563  
Intangible assets, net17,340

20,933
Intangible assets, net14,583  16,344  
Other assets13,423

10,920
Other assets11,474  11,586  
$449,573

$434,738
$416,594  $448,902  
Liabilities and Stockholders’ Equity 

 
Liabilities and Stockholders’ Equity  
Current liabilities: 

 
Current liabilities:  
Accounts payable and accrued expenses$77,720

$93,254
Accounts payable and accrued expenses$75,328  $92,332  
Deferred revenue21,594

23,704
Deferred revenue25,560  23,234  
Current portion of operating lease liabilities8,429


Current portion of operating lease liabilities7,739  7,871  
Total current liabilities107,743

116,958
Total current liabilities108,627  123,437  
Long-term debt113,150

116,500
Long-term debt74,837  82,870  
Long-term portion of operating lease liabilities22,196


Long-term portion of operating lease liabilities20,776  22,159  
Other noncurrent liabilities11,441

14,711
Other noncurrent liabilities9,862  10,522  
Total liabilities254,530

248,169
Total liabilities214,102  238,988  






Stockholders’ equity: 

 
Stockholders’ equity:  
Common stock, par value $0.01 per share172

172
Common stock, par value $0.01 per share172  172  
Additional paid-in capital102,991

105,850
Additional paid-in capital100,650  102,319  
Retained earnings121,733

116,039
Retained earnings129,934  131,228  
Treasury stock at cost(6,045)
(13,802)Treasury stock at cost(1,374) (4,070) 
Accumulated other comprehensive loss(23,808)
(21,690)Accumulated other comprehensive loss(26,890) (19,735) 
Total stockholders’ equity195,043

186,569
Total stockholders’ equity202,492  209,914  

$449,573

$434,738
$416,594  $448,902  
 See accompanying notes to condensed consolidated financial statements.

1


GP STRATEGIES CORPORATION AND SUBSIDIARIES
Condensed Consolidated Statements of Operations
(Unaudited)
(In thousands, except per share data)
 
Three Months Ended
September 30,
 Nine Months Ended
September 30,
Three Months Ended
March 31,
2019 2018 2019 2018 20202019
Revenue$139,005
 $123,566
 $427,891
 $382,289
Revenue$128,281  $139,473  
Cost of revenue117,338
 104,367
 361,987
 322,838
Cost of revenue110,667  118,195  
Gross profit21,667

19,199

65,904

59,451
Gross profit17,614  21,278  
General and administrative expenses15,240
 12,227
 46,769
 40,207
General and administrative expenses17,284  16,127  
Sales and marketing expenses1,830
 1,297
 5,725
 3,128
Sales and marketing expenses1,839  1,989  
Restructuring charges104
 
 1,405
 2,930
Restructuring charges—  1,119  
Gain on change in fair value of contingent consideration, net
 526
 677
 3,972
Gain on change in fair value of contingent consideration, net—  50  
Operating income4,493

6,201

12,682

17,158
Gain on sale of businessGain on sale of business1,064  —  
Operating income (loss)Operating income (loss)(445) 2,093  
Interest expense1,575
 1,095
 4,852
 1,631
Interest expense978  1,598  
Other income (expense)184
 (760) 272
 (1,912)
Income before income tax expense3,102

4,346

8,102

13,615
Income tax expense961
 1,102
 2,408
 4,164
Net income$2,141

$3,244

$5,694

$9,451
Other expenseOther expense500  14  
Income (loss) before income tax expenseIncome (loss) before income tax expense(1,923) 481  
Income tax expense (benefit)Income tax expense (benefit)(629) 147  
Net income (loss)Net income (loss)$(1,294) $334  
       
Basic weighted average shares outstanding16,901
 16,536
 16,773
 16,555
Basic weighted average shares outstanding17,082  16,672  
Diluted weighted average shares outstanding16,939
 16,628
 16,807
 16,647
Diluted weighted average shares outstanding17,117  16,703  
       
Per common share data: 
  
  
  
Per common share data:  
Basic earnings per share$0.13
 $0.20
 $0.34
 $0.57
Diluted earnings per share$0.13
 $0.20
 $0.34
 $0.57
Basic earnings (loss) per shareBasic earnings (loss) per share$(0.08) $0.02  
Diluted earnings (loss) per shareDiluted earnings (loss) per share$(0.08) $0.02  
 
See accompanying notes to condensed consolidated financial statements.

2


GP STRATEGIES CORPORATION AND SUBSIDIARIES
Condensed Consolidated Statements of Comprehensive Income (Loss)
(Unaudited)
(In thousands)
 
 Three Months Ended
September 30,
 Nine Months Ended
September 30,
 2019 2018 2019 2018
Net income$2,141
 $3,244
 $5,694
 $9,451
Foreign currency translation adjustments(3,451) (457) (2,118) (3,662)
Change in fair value of interest rate cap, net of tax
 47
 
 252
Change in fair value of interest rate swap, net of tax
 (12) $
 $47
Comprehensive income (loss)$(1,310) $2,822
 $3,576
 $6,088
Three Months Ended
March 31,
 20202019
Net income (loss)$(1,294) $334  
Foreign currency translation adjustments(7,155) 1,713  
Comprehensive income (loss)$(8,449) $2,047  
 
See accompanying notes to condensed consolidated financial statements.

3


GP STRATEGIES CORPORATION AND SUBSIDIARIES
Condensed Consolidated Statements of Stockholders’ Equity
Three Months Ended September 30,March 31, 2020 and 2019 and 2018
(Unaudited)
(In thousands)


Common
stock
Additional
paid-in
capital
Retained
earnings
Treasury
stock
at cost
Accumulated
other
comprehensive
loss
Total
stockholders’
equity
Balance at December 31, 2019172  102,319  131,228  (4,070) (19,735) 209,914  
Net income (loss)—  —  (1,294) —  —  (1,294) 
Foreign currency translation adjustment—  —  —  —  (7,155) (7,155) 
Stock-based compensation expense—  441  —  —  —  441  
Issuance of stock for employer contributions to retirement plan—  (1,062) —  1,877  —  815  
Net issuances of stock pursuant to stock compensation plans and other—  (1,048) —  819  —  (229) 
Balance at March 31, 2020$172  $100,650  $129,934  $(1,374) $(26,890) $202,492  
 Common
stock
 Additional
paid-in
capital
 Retained
earnings
 Treasury
stock
at cost
 Accumulated
other
comprehensive
loss
 Total
stockholders’
equity
Balance at June 30, 2019172
 104,187
 119,592
 (9,830) (20,357) 193,764
Net income
 
 2,141
 
 
 2,141
Foreign currency translation adjustment
 
 
 
 (3,451) (3,451)
Stock-based compensation expense
 783
 
 
 
 783
Issuance of stock for employer contributions to retirement plan
 (585) 
 1,322
 
 737
Net issuances of stock pursuant to stock compensation plans and other
 (1,394) 
 2,463
 
 1,069
Balance at September 30, 2019$172
 $102,991
 $121,733
 $(6,045) $(23,808) $195,043



Common stockAdditional paid-in capitalRetained earningsTreasury stock at costAccumulated other comprehensive lossTotal stockholders’ equity
Balance at December 31, 2018172  105,850  116,039  (13,802) (21,690) 186,569  
Net income—  —  334  —  —  334  
Foreign currency translation adjustment—  —  —  —  1,713  1,713  
Stock-based compensation expense—  354  —  —  —  354  
Issuance of stock for employer contributions to retirement plan—  (421) —  1,156  —  735  
Net issuances of stock pursuant to stock compensation plans and other—  (874) —  883  —   
Balance at March 31, 2019172  104,909  116,373  (11,763) (19,977) 189,714  
 
Common
stock
 
Additional
paid-in
capital
 
Retained
earnings
 
Treasury
stock
at cost
 
Accumulated
other
comprehensive
loss
 
Total
stockholders’
equity
Balance at June 30, 2018$172
 $107,372
 $112,410
 $(16,074) $(17,796) $186,084
Net income
 
 3,244
 
 
 3,244
Foreign currency translation adjustment
 
 
 
 (457) (457)
Change in fair value of interest rate cap, net of tax
 
 
 
 47
 47
Change in fair value of interest rate swap, net of tax
 
 
 
 (12) (12)
Repurchases of common stock
 
 
 (662) 
 (662)
Stock-based compensation expense
 247
 
 
 
 247
Issuance of stock for employer contributions to retirement plan
 (210) 
 930
 
 720
Net issuances of stock pursuant to stock compensation plans and other
 (109) 
 96
 
 (13)
Balance at September 30, 2018$172
 $107,300
 $115,654
 $(15,710) $(18,218) $189,198


See accompanying notes to condensed consolidated financial statements.
















GP STRATEGIES CORPORATION AND SUBSIDIARIES
Condensed Consolidated Statements of Stockholders’ Equity
Nine Months Ended September 30, 2019 and 2018
(Unaudited)
(In thousands)


4


 Common
stock
 Additional
paid-in
capital
 Retained
earnings
 Treasury
stock
at cost
 Accumulated
other
comprehensive
loss
 Total
stockholders’
equity
Balance at December 31, 2018$172
 $105,850
 $116,039
 $(13,802) $(21,690) $186,569
Net income
 
 5,694
 
 
 5,694
Foreign currency translation adjustment
 
 
 
 (2,118) (2,118)
Stock-based compensation expense
 1,739
 
 
 
 1,739
Issuance of stock for employer contributions to retirement plan
 (1,546) 
 3,746
 
 2,200
Net issuances of stock pursuant to stock compensation plans and other
 (3,052) 
 4,011
 
 959
Balance at September 30, 2019$172
 $102,991
 $121,733
 $(6,045) $(23,808) $195,043


 
Common
stock
 
Additional
paid-in
capital
 
Retained
earnings
 
Treasury
stock
at cost
 
Accumulated
other
comprehensive
loss
 
Total
stockholders’
equity
Balance at December 31, 2017$172
 $107,256
 $106,599
 $(11,118) $(14,855) $188,054
Cumulative effect adjustment of adopting ASU 2014-09
 
 (396) 
 
 (396)
Adjusted balance at December 31, 2017172
 107,256
 106,203
 (11,118) (14,855) 187,658
Net income
 
 9,451
 
 
 9,451
Foreign currency translation adjustment
 
 
 
 (3,662) (3,662)
Change in fair value of interest rate cap, net of tax
 
 
 
 252
 252
Change in fair value of interest rate swap, net of tax
 
 
 
 47
 47
Repurchases of common stock
 
 
 (7,956) 
 (7,956)
Stock-based compensation expense
 1,344
 
 
 
 1,344
Issuance of stock for employer contributions to retirement plan
 (298) 
 2,455
 
 2,157
Net issuances of stock pursuant to stock compensation plans and other
 (1,002) 
 909
 
 (93)
Balance at September 30, 2018$172
 $107,300
 $115,654
 $(15,710) $(18,218) $189,198

See accompanying notes to condensed consolidated financial statements.


GP STRATEGIES CORPORATION AND SUBSIDIARIES
Condensed Consolidated Statements of Cash Flows
NineThree Months Ended September 30,March 31, 2020 and 2019 and 2018
(Unaudited, in thousands)
2019 2018 20202019
Cash flows from operating activities: 
  
Cash flows from operating activities:  
Net income$5,694
 $9,451
Adjustments to reconcile net income to net cash provided by operating activities: 
  
Net income (loss)Net income (loss)$(1,294) $334  
Adjustments to reconcile net income (loss) to net cash provided by operating activities:Adjustments to reconcile net income (loss) to net cash provided by operating activities:  
Gain on change in fair value of contingent consideration, net(677) (3,972)Gain on change in fair value of contingent consideration, net—  (50) 
Gain on sale of businessGain on sale of business(1,064) —  
Depreciation and amortization6,992
 5,670
Depreciation and amortization2,177  2,341  
Deferred income taxes(258) (610)Deferred income taxes(414) (102) 
Non-cash compensation expense3,939
 3,501
Non-cash compensation expense1,256  1,089  
Changes in other operating items: 
  
Changes in other operating items:  
Accounts and other receivables(10,997) (4,644)Accounts and other receivables25,290  6,104  
Unbilled revenue19,296
 6,344
Unbilled revenue(5,252) (2,553) 
Prepaid expenses and other current assets(6,628) (5,131)Prepaid expenses and other current assets(3,602) (5,600) 
Accounts payable, accrued expenses and net change in operating leases(12,188) (5,527)Accounts payable, accrued expenses and net change in operating leases(10,917) 498  
Deferred revenue(1,840) (2,215)Deferred revenue4,429  (5,589) 
Other1,218
 643
Other(762) 923  
Net cash provided by operating activities4,551
 3,510
Net cash provided by (used in) operating activitiesNet cash provided by (used in) operating activities9,847  (2,605) 
   
Cash flows from investing activities: 
  
Cash flows from investing activities:  
Additions to property, plant and equipment(1,905) (2,267)Additions to property, plant and equipment(467) (542) 
Acquisitions, net of cash acquired850
 (42,872)
Proceeds from sale of businessProceeds from sale of business3,328  —  
Capitalized software development costs and other(2,261) (3,229)Capitalized software development costs and other(24) (226) 
Net cash used in investing activities(3,316) (48,368)
Net cash provided by (used in) investing activitiesNet cash provided by (used in) investing activities2,837  (768) 
   
Cash flows from financing activities: 
  
Cash flows from financing activities:  
Proceeds from short-term borrowings
 31,410
Proceeds from long-term debt120,350
 18,000
Proceeds from long-term debt62,187  33,038  
Repayment of long-term debt(123,700) (9,000)Repayment of long-term debt(70,220) (33,000) 
Change in negative cash book balance(1,329) 723
Change in negative cash book balance(3,701) (701) 
Repurchases of common stock in the open market
 (8,485)
Other financing activities(421) (127)Other financing activities(8) (27) 
Net cash (used in) provided by financing activities(5,100) 32,521
Net cash used in financing activitiesNet cash used in financing activities(11,742) (690) 
   
Effect of exchange rate changes on cash and cash equivalents(1,813) (952)Effect of exchange rate changes on cash and cash equivalents(76) (927) 
Net decrease in cash(5,678) (13,289)
Net increase (decrease) in cashNet increase (decrease) in cash866  (4,990) 
Cash at beginning of period13,417
 23,612
Cash at beginning of period8,159  13,417  
Cash at end of period$7,739
 $10,323
Cash at end of period$9,025  $8,427  
   
Supplemental disclosures of cash flow information:   Supplemental disclosures of cash flow information:
Cash paid during the period for interest$4,681
 $1,388
Cash paid during the period for interest$938  $1,552  
Cash paid during the period for income taxes2,148
 3,371
Cash paid during the period for income taxes570  816  
 See accompanying notes to condensed consolidated financial statements.

5


GP STRATEGIES CORPORATION AND SUBSIDIARIES


Notes to Condensed Consolidated Financial Statements
 
September 30, 2019March 31, 2020
(Unaudited)



(1)Basis of Presentation
(1)Basis of Presentation


GP Strategies Corporation is a global performance improvement solutions provider of training, digital learning solutions, management consulting and engineering services. References in this report to “GP Strategies,” the “Company,” “we” and “our” are to GP Strategies Corporation and its subsidiaries, collectively.
 
The accompanying condensed consolidated balance sheet as of September 30, 2019,March 31, 2020, the condensed consolidated statements of operations, comprehensive income (loss) and stockholders' equity for the three and nine months ended September 30,March 31, 2020 and 2019, and 2018, and the condensed consolidated statements of cash flows for the ninethree months ended September 30,March 31, 2020 and 2019 and 2018 have not been audited, but have been prepared in conformity with U.S. generally accepted accounting principles for interim financial information and with the instructions to Form 10-Q and Article 10 of Regulation S-X. These condensed consolidated financial statements should be read in conjunction with the audited consolidated financial statements for the year ended December 31, 2018,2019, as presented in the Company’s Annual Report on Form 10-K for the fiscal year ended December 31, 2018.2019. In the opinion of management, this interim information includes all material adjustments, which are of a normal and recurring nature, necessary for a fair presentation. The results for the 20192020 interim period are not necessarily indicative of results to be expected for the entire year.
 
The condensed consolidated financial statements include the operations of the Company and its subsidiaries. All significant intercompany balances and transactions have been eliminated.


Certain prior year amounts have been reclassified to conform with the current year presentation. Beginning

Use of Estimates and Assumptions

The preparation of financial statements in conformity with U.S. GAAP requires us to employ estimates and make  assumptions that affect the second quarterreported amounts of 2018, salescertain assets and marketingliabilities, the revenues and expenses have been presented separatelyreported for the periods covered by the accompanying consolidated financial statements, and certain amounts disclosed in these Notes to the Condensed Consolidated Financial Statements. Although such estimates and assumptions are based on management’s most recent assessment of the underlying facts and circumstances utilizing the most current information available and past experience including considerations for potential impacts of the coronavirus (COVID-19) pandemic, actual results could differ significantly from general administrative expenses onthose estimates and assumptions. Our estimates, judgments, and assumptions are evaluated periodically and adjusted accordingly.

Please refer to Note 1- Significant Accounting Policies of the condensed consolidated statements of operations, whereas in prior periods these amounts wereNotes to Consolidated Financial Statements included in one caption titled "selling, generalour 2019 Form 10-K for a discussion of other significant estimates and administrative expenses." Amounts for the first quarter of 2018 have been reclassified to conform to the current year presentation.assumptions affecting our consolidated financial statements.

(2)Recent Accounting Standards

(2)Recent Accounting Standards

Recently Adopted Accounting Standards
On January 1, 2019, we adopted Accounting Standards Update (ASU) 2016-02, Leases
In June 2016, the FASB issued ASU 2016-13, Financial Instruments - Credit Losses (Topic 842)326): Measurement of Credit Losses on Financial Instruments (ASC 326), which requires companies to record an allowance for expected credit losses over the recognitioncontractual term of lease rightsfinancial assets, including short-term trade receivables and obligations ascontract assets, and liabilities on the balance sheet. Previously, lessees were not required to recognize on the balance sheet assets and liabilities arising from operating leases.expands disclosure requirements for credit quality of financial assets. We adopted Topic 842 using the modified retrospective method of adoption applying the transition provisions at the beginning of the period of adoption, rather than at the beginning of the earliest comparative period presented in these financial statements. As a result, prior period information has not been restated.
The new standard provides several optional practical expedients for use in transition. We elected to use what the FASB has deemed the “package of practical expedients,” which allows us not to reassess our previous conclusions about lease identification, lease classification and the accounting treatment for initial direct costs. The ASU also provides several optional practical expedients for the ongoing accounting for leases. We have elected the short-term lease recognition exemption for all leases that qualify, meaning that for leases with terms of twelve months or less, we will not recognize right-of-use (ROU) assets or lease liabilities on our consolidated balance sheet. Additionally, we have elected to use the practical expedient to not separate lease and non-lease components for leases of real estate, meaning that for these leases, the non-lease components are included in the associated ROU asset and lease liability balances on our consolidated balance sheet.
The most significant impacts of adopting Topic 842 on our consolidated financial statements were (1) the recognition of new ROU assets and lease liabilities for our operating leases of $31.1 million and $34.9 million, respectively on January 1, 2019,2020 and began recognizing an allowance for credit losses based on the estimated lifetime expected credit loss related to our financial assets, which included reclassifying accrued rent as a componentprimarily includes accounts receivable and unbilled revenue. The adoption of the ROU asset, and (2) significant new disclosures about our leasing activities, which are provided in Note 13. Topic 842326 did not have a material impact on our consolidated results of operations or cash flows.financial condition. During the three months ended March 31, 2020, we incorporated the forecasted impact of future economic conditions into our allowance for credit losses measurement process including the expected adverse impact of COVID-19 on the global economy.



6


GP STRATEGIES CORPORATION AND SUBSIDIARIES


Notes to Condensed Consolidated Financial Statements
 
September 30, 2019March 31, 2020
(Unaudited)

In January 2017,August 2018, the FASB issued ASU No. 2017-04, Simplifying2018-13, Fair Value Measurement (Topic 820): Disclosure Framework—Changes to the TestDisclosure Requirements for Goodwill Impairment. The standard will remove step 2 fromFair Value Measurement, which modifies the goodwill impairment test. Under the ASU, an entity should perform its annual goodwill impairment test by comparing thedisclosure requirements for fair value measurements. The guidance promotes a framework to help improve the effectiveness of a reporting unit with its carrying amountdisclosures in the notes and recognize an impairment charge for the amount by which the carrying amount exceeds the reporting unit's fair value, however, the loss recognized should not exceed the total amount of goodwill allocated to that reporting unit. ASU 2017-04 is effective for public companies for annual reportingand interim periods beginning after December 15, 2019. Early2019, although early adoption is permitted for goodwill impairment tests performed on testing dates after January 1, 2017.permitted. We adopted the standard on January 1, 2019.2020. The adoption of the ASUnew standard did not have an effect onimpact our consolidated results of operations or financial condition or cash flows.condition.


Accounting Standards Not Yet Adopted
For a discussion of other accounting standards that have been issued by the FASB but are not yet effective, refer to the Recent Accounting Standards section in our Annual Report on Form 10-K for the year ended December 31, 2018.2019. These standards are not expected to have a material impact on our results of operations, financial condition or cash flows.


(3)Revenue

(3)Revenue

Significant Accounting Policy
We account for revenue in accordance with ASC Topic 606, Revenue from Contracts with Customers (ASC Topic 606), which we adopted on January 1, 2018, using the modified retrospective method.. Revenue is measured based on the consideration specified in a contract with a customer. Most of our contracts with customers contain transaction prices with fixed consideration, however, some contracts may contain variable consideration in the form of discounts, rebates, refunds, credits, price concessions, incentives, performance bonuses, penalties and other similar items. When a contract includes variable consideration, we evaluate the estimate of variable consideration to determine whether the estimate needs to be constrained; therefore, we include the variable consideration in the transaction price only to the extent that it is probable that a significant reversal of the amount of cumulative revenue recognized will not occur when the uncertainty associated with the variable consideration is subsequently resolved. We recognize revenue when we satisfy a performance obligation by transferring control over a product or service to a customer. This can result in recognition of revenue over time as we perform services or at a point in time when the deliverable is transferred to the customer, depending on an evaluation of the criteria for over time recognition in ASC Topic 606. Further details regarding our revenue recognition for various revenue streams are discussed below.
Nature of goods and services
Over 90% of our revenue is derived from services provided to our customers for training, consulting, technical, engineering and other services. Less than 10% of our revenue is derived from various other offerings including custom magazine publications and assembly of glovebox portfolios for automotive manufacturers, licenses of software and other intellectual property, and software as a service (SaaS) arrangements.
Our primary contract vehicles are time-and-materials, fixed price (including fixed-fee per transaction) and cost-reimbursable contracts. Each contract has different terms based on the scope, deliverables and complexity of the engagement, requiring us to make judgments and estimates about recognizing revenue.
 
Under time-and-materials and cost-reimbursable contracts, the contractual billing schedules are based on the specified level of resources we are obligated to provide. Revenue under these contract types are recognized over time as services are performed as the client simultaneously receives and consumes the benefits provided by our performance throughout the engagement. The time and materials incurred for the period is the measure of performance and, therefore, revenue is recognized in that amount.
 
For fixed price contracts which typically involve a discrete project, such as development of training content and materials, design of training processes, software implementation, or engineering projects, the contractual billing schedules are not necessarily based on the specified level of resources we are obligated to provide. These discrete projects generally do not contain milestones or other measures of performance. The majority of our fixed price contracts meet the criteria in ASC Topic 606 for over time revenue recognition. For these contracts, revenue is recognized using a percentage-of-completion method

GP STRATEGIES CORPORATION AND SUBSIDIARIES

Notes to Condensed Consolidated Financial Statements
September 30, 2019
(Unaudited)

based on the relationship of costs incurred to total estimated costs expected to be incurred over the term of the contract. We believe this methodology is a reasonable measure of proportional performance since performance primarily involves personnel costs and services provided to the customer throughout the course of the projects through regular communications of progress toward completion and other project deliverables. In addition, the customer is required to pay
7


GP STRATEGIES CORPORATION AND SUBSIDIARIES

Notes to Condensed Consolidated Financial Statements
March 31, 2020
(Unaudited)
us for the proportionate amount of our fees in the event of contract termination. A small portion of our fixed price contracts do not meet the criteria in ASC Topic 606 for over time revenue recognition. For these projects, we defer revenue recognition until the performance obligation is satisfied, which is generally when the final deliverable is provided to the client. The direct costs related to these projects are capitalized and then recognized as cost of revenue when the performance obligation is satisfied.
 
For fixed price contracts, when total direct cost estimates exceed revenues, the estimated losses are recognized immediately. The use of the percentage-of-completion method requires significant judgment relative to estimating total contract costs, including assumptions relative to the length of time to complete the project, the nature and complexity of the work to be performed, and anticipated changes in estimated salaries and other costs. Estimates of total contract costs are continuously monitored during the term of the contract, and recorded revenues and costs are subject to revision as the contract progresses. When revisions in estimated contract revenues and costs are determined, such adjustments are recorded in the period in which they are first identified. Adjustments to our fixed price contracts in the aggregate resulted in a net increasesdecrease to revenue of $0.4 million and $0.3$0.1 million for the three months ended September 30, 2019March 31, 2020 and 2018, respectively, anda net increasesincrease to revenue of $1.3$1.1 million for both of the ninethree months ended September 30, 2019 and 2018, respectively.March 31, 2019.


For certain fixed-fee per transaction contracts, such as delivering training courses or conducting workshops, revenue is recognized during the period in which services are delivered in accordance with the pricing outlined in the contracts.


For certain fixed-fee per transaction and fixed price contracts in which the output of the arrangement is measurable, such as for the shipping of publications and print materials, revenue is recognized at the point in time at which control is transferred which is upon delivery. 


Taxes assessed by a government authority that are both imposed on and concurrent with a specific revenue-producing transaction, that we collect from a customer, are excluded from revenue.
Performance Obligations
A performance obligation is a promise in a contract to transfer a distinct good or service to the customer, and is the unit of account in ASC Topic 606. A contract’s transaction price is allocated to each distinct performance obligation and recognized as revenue when, or as, the performance obligation is satisfied. For contracts with multiple performance obligations, we allocate the contract’s transaction price to each performance obligation using our best estimate of the standalone selling price of each distinct good or service in the contract. As of September 30, 2019,March 31, 2020, we had $338.1$341.2 million of remaining performance obligations, which we also refer to as total backlog. We expect to recognize approximately 9085 percent of our remaining performance obligations as revenue within the next twelve months. We did not apply any of the practical expedients permitted by ASC Topic 606 in determining the amount of our performance obligations as of September 30, 2019.


GP STRATEGIES CORPORATION AND SUBSIDIARIES

Notes to Condensed Consolidated Financial Statements
September 30, 2019
(Unaudited)

Revenue by Category
The following series of tables presents our revenue disaggregated by various categories (dollars in thousands).
 Three Months Ended September 30,
 
Workforce
Excellence
 Business Transformation Services Consolidated
 2019 2018 2019 2018 2019 2018
Revenue by type of service:           
Managed learning services$55,901
 $51,387
 $
 $
 $55,901
 $51,387
Engineering & technical services26,589
 29,129
 
 
 26,589
 29,129
Sales enablement
 
 33,826
 19,944
 33,826
 19,944
Organizational development
 
 22,689
 23,106
 22,689
 23,106
 $82,490
 $80,516
 $56,515
 $43,050
 $139,005
 $123,566
            
Revenue by geographic region:           
Americas$58,469
 $56,064
 $43,625
 $35,380
 $102,094
 $91,444
Europe Middle East Africa21,721
 21,153
 12,560
 8,906
 34,281
 30,059
Asia Pacific9,558
 8,205
 4,753
 109
 14,311
 8,314
Eliminations(7,258) (4,906) (4,423) (1,345) (11,681) (6,251)
 $82,490
 $80,516
 $56,515
 $43,050
 $139,005
 $123,566
            
Revenue by client market sector:           
Automotive$2,354
 $2,738
 $32,143
 $20,531
 $34,497
 $23,269
Financial & Insurance24,450
 22,364
 2,890
 2,692
 27,340
 25,056
Manufacturing9,001
 7,558
 4,945
 3,734
 13,946
 11,292
Energy / Oil & Gas7,910
 9,113
 1,488
 1,188
 9,398
 10,301
U.S. Government9,282
 7,673
 2,002
 2,102
 11,284
 9,775
U.K. Government4,654
 4,456
 
 
 4,654
 4,456
Information & Communication2,909
 3,315
 1,961
 2,330
 4,870
 5,645
Aerospace8,644
 6,705
 1,317
 1,160
 9,961
 7,865
Electronics Semiconductor3,229
 3,719
 389
 241
 3,618
 3,960
Life Sciences5,091
 4,892
 1,321
 1,932
 6,412
 6,824
Other4,966
 7,983
 8,059
 7,140
 13,025
 15,123
 $82,490
 $80,516
 $56,515
 $43,050
 $139,005
 $123,566


GP STRATEGIES CORPORATION AND SUBSIDIARIES

Notes to Condensed Consolidated Financial Statements
September 30, 2019
(Unaudited)

 Nine Months Ended September 30,
 
Workforce
Excellence
 Business Transformation Services Consolidated
 2019 2018 2019 2018 2019 2018
Revenue by type of service:           
Managed learning services$159,972
 $156,244
 $
 $
 $159,972
 $156,244
Engineering & technical services83,027
 82,800
 
 
 83,027
 82,800
Sales enablement
 
 115,754
 71,593
 115,754
 71,593
Organizational development
 
 69,138
 71,652
 69,138
 71,652
 $242,999
 $239,044
 $184,892
 $143,245
 $427,891
 $382,289
            
Revenue by geographic region:           
Americas$170,953
 $158,935
 $142,581
 $120,814
 $313,534
 $279,749
Europe Middle East Africa66,418
 70,253
 36,680
 27,408
 103,098
 97,661
Asia Pacific24,393
 23,400
 16,583
 298
 40,976
 23,698
Eliminations(18,765) (13,544) (10,952) (5,275) (29,717) (18,819)
 $242,999
 $239,044
 $184,892
 $143,245
 $427,891
 $382,289
            
Revenue by client market sector:           
Automotive$6,176
 $8,614
 $111,855
 $73,134
 $118,031
 $81,748
Financial & Insurance62,847
 67,522
 7,784
 9,010
 70,631
 76,532
Manufacturing25,395
 25,621
 17,029
 11,606
 42,424
 37,227
Energy / Oil & Gas27,972
 27,769
 4,290
 3,318
 32,262
 31,087
U.S. Government28,768
 20,704
 5,891
 6,742
 34,659
 27,446
U.K. Government13,066
 14,889
 
 
 13,066
 14,889
Information & Communication10,372
 11,027
 6,338
 6,953
 16,710
 17,980
Aerospace22,198
 21,619
 3,350
 2,408
 25,548
 24,027
Electronics Semiconductor11,444
 11,228
 983
 521
 12,427
 11,749
Life Sciences14,799
 9,743
 5,060
 7,143
 19,859
 16,886
Other19,962
 20,308
 22,312
 22,410
 42,274
 42,718
 $242,999
 $239,044
 $184,892
 $143,245
 $427,891
 $382,289

Contract Balances
The timing of revenue recognition, billings and cash collections results in billed accounts receivable, unbilled revenue (contract assets), and deferred revenue (contract liabilities) on the condensed consolidated balance sheet. Amounts charged to our clients become billable according to the contract terms, which usually consider the passage of time, achievement of milestones or completion of the project. When billings occur after the work has been performed, such unbilled amounts will generally be billed and collected within 60 to 120 days but typically no longer than over the next twelve months. When we advance bill clients prior to the work being performed, generally, such amounts will be earned and recognized in revenue within the next twelve months. These assets and liabilities are reported on the condensed consolidated balance sheet on a contract-by-contract basis at the end of each reporting period. Changes in the contract asset and liability balances during the nine-monththree-month period ended September 30, 2019March 31, 2020 were not materially impacted by any other factors.
We recognized revenue of $1.5$8.2 million and $2.3$11.1 million for the three months ended September 30,March 31, 2020 and 2019, and 2018, respectively, and $17.2 million and $18.6 million for the nine months ended September 30, 2019 and 2018, respectively, that was included in the contract liability balance at the beginning of the year and primarily represented revenue from services performed during the current period for which we received advance payment from clients in a prior period.

8


GP STRATEGIES CORPORATION AND SUBSIDIARIES


Notes to Condensed Consolidated Financial Statements
 
September 30, 2019March 31, 2020
(Unaudited)

Revenue by Category

The following series of tables presents our revenue disaggregated by various categories (dollars in thousands).

Three Months Ended March 31,
Workforce
Excellence
Business Transformation ServicesConsolidated
202020192020201920202019
Revenue by type of service:  
Managed learning services$42,498  $44,642  $—  $—  $42,498  $44,642  
Engineering & technical services31,880  36,836  —  —  31,880  36,836  
Sales enablement—  —  32,488  35,551  32,488  35,551  
Organizational development—  —  21,415  22,444  21,415  22,444  
 $74,378  $81,478  $53,903  $57,995  $128,281  $139,473  
Revenue by geographic region:
Americas$56,563  $59,664  $36,849  $40,620  $93,412  $100,284  
Europe Middle East Africa17,672  19,278  16,161  15,017  33,833  34,295  
Asia Pacific5,445  6,142  4,739  5,134  10,184  11,276  
Eliminations(5,302) (3,606) (3,846) (2,776) (9,148) (6,382) 
$74,378  $81,478  $53,903  $57,995  $128,281  $139,473  
Revenue by client market sector:
Automotive$2,453  $3,598  $29,702  $34,176  $32,155  $37,774  
Financial & Insurance19,156  19,206  1,471  1,915  20,627  21,121  
Manufacturing9,158  9,270  2,958  5,018  12,116  14,288  
Energy / Oil & Gas6,275  11,530  1,173  1,028  7,448  12,558  
U.S. Government11,206  9,795  1,582  1,729  12,788  11,524  
U.K. Government—  —  5,267  4,043  5,267  4,043  
Information & Communication4,115  5,306  629  459  4,744  5,765  
Aerospace8,296  7,510  1,017  103  9,313  7,613  
Electronics Semiconductor2,623  4,130  217  246  2,840  4,376  
Life Sciences5,108  4,894  1,214  1,933  6,322  6,827  
Other5,988  6,239  8,673  7,345  14,661  13,584  
$74,378  $81,478  $53,903  $57,995  $128,281  $139,473  

(4)Significant Customers & Concentration of Credit Risk

9


GP STRATEGIES CORPORATION AND SUBSIDIARIES

Notes to Condensed Consolidated Financial Statements
March 31, 2020
(Unaudited)

(4)Significant Customers & Concentration of Credit Risk

We have a market concentration of revenue in both the automotive sector and financial & insurance sector. Revenue from the automotive sector accounted for approximately 28%25% and 21%27% of our consolidated revenue for the ninethree months ended September 30,March 31, 2020 and 2019, and 2018, respectively. In addition, we have a concentration of revenue from a single automotive customer, which accounted for approximately 13%14% and 14%13% of our consolidated revenue for the ninethree months ended September 30,March 31, 2020 and 2019, and 2018, respectively. As of September 30, 2019,March 31, 2020, accounts receivable from a single automotive customer totaled $12.3$13.6 million, or 11%13%, of our consolidated accounts receivable balance.


Revenue from the financial & insurance sector accounted for approximately 17%16% and 20%15% of our consolidated revenue for the ninethree months ended September 30,March 31, 2020 and 2019, and 2018, respectively. In addition, we have a concentration of revenue from a single financial services customer, which accounted for approximately 11%9% and 14%11% of our consolidated revenue for the ninethree months ended September 30,March 31, 2020 and 2019, and 2018, respectively. As of September 30, 2019,March 31, 2020, billed and unbilled accounts receivable from a single financial services customer totaled $17.5$12.4 million, or 10%8%, of our consolidated accounts receivable and unbilled revenue balances.


No other single customer accounted for more than 10% of our consolidated revenue for the ninethree months ended September 30,March 31, 2020 or 2019 or 2018 or consolidated accounts receivable balance as of September 30, 2019.March 31, 2020.




(5)Earnings Per Share

(5)Earnings Per Share

Basic earnings per share (EPS) is computed by dividing net income by the weighted average number of common shares outstanding during the period. Diluted EPS reflects the potential dilution of common stock equivalent shares that could occur if securities or other contracts to issue common stock were exercised or converted into common stock.
 
Our dilutive common stock equivalent shares consist of restricted stock units computed under the treasury stock method, using the average market price during the period. Performance-based restricted stock unit awards are included in the computation of diluted shares based on the probable outcome of the underlying performance conditions being achieved.

The following table presents instruments which were not dilutive and were excluded from the computation of diluted EPS in each period, as well as the dilutive common stock equivalent shares which were included in the computation of diluted EPS: 
Three Months Ended
March 31,
 20202019
 (In thousands)
Non-dilutive instruments36  51  
Dilutive common stock equivalents35  31  


 Three Months Ended
September 30,
 Nine Months Ended
September 30,
 2019 2018 2019 2018
 (In thousands)
Non-dilutive instruments30
 108
 87
 85
        
Dilutive common stock equivalents38
 92
 34
 92


10


GP STRATEGIES CORPORATION AND SUBSIDIARIES


Notes to Condensed Consolidated Financial Statements
 
September 30, 2019March 31, 2020
(Unaudited)

(6)Divestiture


(6)Acquisitions

Sale of Alternative Fuels Division
Contingent Consideration
ASC Topic 805 requires that contingent consideration beEffective January 1, 2020, we sold our Alternative Fuels Division pursuant to an Asset Purchase Agreement with Cryogenic Industries, LLC. The upfront cash purchase price was $4.8 million, which consisted of an advance payment of $1.5 million received on December 31, 2019 and $3.5 million received on January 2, 2020, offset by a $0.2 million cash payment to the buyer in March 2020 in settlement of the final net working capital as defined in the asset purchase agreement. In addition, up to $0.5 million of the purchase price is subject to the achievement of certain milestones under an assigned contract through the period December 31, 2021. We recognized at fair valuea pre-tax gain of $1.1 million, net of $1.3 million direct selling costs, on the acquisition datesale of the business. The gain represents the difference between the purchase price and be re-measured each reporting period with subsequent adjustments recognized in the condensed consolidated statement of operations. We estimate the faircarrying value of contingent consideration liabilities using an appropriate valuation methodology, typically either an income-based approach or a simulation model, such as the Monte Carlo model, depending on the structurebusiness, which primarily included net working capital of $0.1 million and goodwill of $2.6 million. The Alternative Fuels Division was part of the contingent consideration arrangement. Contingent consideration is valued using significant inputs that are not observable in the market which are defined as Level 3 inputs pursuant to fair value measurement accounting. We believe our estimates and assumptions are reasonable; however, there is significant judgment involved. At each reporting date, the contingent consideration obligation is revalued to estimated fair value, and changes in fair value subsequent to the acquisitions are reflected in income or expense in the condensed consolidated statements of operations, and could cause a material impact to, and volatility in, our operating results. Changes in the fair value of contingent consideration obligations may result from changes in discount periods and rates and changes in the timing and amount of revenue and/or earnings projections.Workforce Excellence segment.


Below is a summary of the changes in the recorded amount of contingent consideration liabilities from December 31, 2018 to September 30, 2019 (dollars in thousands):
 
Liability as of
December 31,
     
Change in
Fair Value of
Contingent
 
Foreign
Currency
 
Liability as of
September 30,
Acquisition:2018 Additions Payments Consideration Translation 2019
IC Axon$594
 $
 $
 $(594) $
 $
McKinney Rogers83
 
 
 (83) 
 
Total$677

$
 $

$(677)
$

$

As of September 30, 2019 and December 31, 2018, contingent consideration considered a current liability and included in accounts payable totaled $0 and $0.6 million, respectively. As of December 31, 2018 we also had accrued contingent consideration totaling $0.1 million related to acquisitions which are included in other long-term liabilities on the condensed consolidated balance sheets and represent the portion of contingent consideration estimated to be payable greater than twelve months from the balance sheet date.(7)Intangible Assets

GP STRATEGIES CORPORATION AND SUBSIDIARIES

Notes to Condensed Consolidated Financial Statements
September 30, 2019
(Unaudited)



(7)Intangible Assets


Goodwill
 
Changes in the carrying amount of goodwill by reportable business segment for the ninethree months ended September 30, 2019March 31, 2020 were as follows (in thousands):
Workforce ExcellenceBusiness Transformation ServicesTotal
Balance as of December 31, 2019$119,311  $52,252  $171,563  
Divestiture(2,594) —  (2,594) 
Foreign currency translation(2,921) (1,236) (4,157) 
Balance as of March 31, 2020$113,796  $51,016  $164,812  
 Workforce Excellence Business Transformation Services Total
Balance as of December 31, 2018$123,918
 $52,206
 $176,124
Purchase accounting adjustment
 810
 810
Foreign currency translation(42) (679) (721)
Balance as of September 30, 2019$123,876

$52,337

$176,213


Intangible Assets Subject to Amortization
 
Intangible assets with finite lives are subject to amortization over their estimated useful lives. The primary assets included in this category and their respective balances were as follows (in thousands):
 Gross Carrying AmountAccumulated AmortizationNet Carrying Amount
March 31, 2020
Customer relationships$20,071  $(6,733) $13,338  
Intellectual property and other3,467  (2,222) 1,245  
 $23,538  $(8,955) $14,583  
December 31, 2019   
Customer relationships$22,348  $(7,473) $14,875  
Intellectual property and other3,915  (2,446) 1,469  
 $26,263  $(9,919) $16,344  


 Gross Carrying Amount Accumulated Amortization Net Carrying Amount
September 30, 2019  
Customer relationships$21,967
 $(6,437) $15,530
Intellectual property and other4,505
 (2,695) 1,810
 $26,472

$(9,132)
$17,340
      
December 31, 2018 
  
  
Customer relationships$26,524
 $(8,547) $17,977
Intellectual property and other4,936
 (1,980) 2,956
 $31,460

$(10,527)
$20,933


11


GP STRATEGIES CORPORATION AND SUBSIDIARIES


Notes to Condensed Consolidated Financial Statements
 
September 30, 2019March 31, 2020
(Unaudited)

(8)Stock-Based Compensation

(8)Stock-Based Compensation


We recognize compensation expense for stock-based compensation awards issued to employees on a straight-line basis over the requisite service period. Compensation cost is based on the fair value of awards as of the grant date.
 
The following table summarizes the pre-tax stock-based compensation expense included in reported net income (in thousands): 
Three months ended March 31,
Three months ended September 30, Nine months ended September 30, 20202019
2019 2018 2019 2018
Restricted stock units243
 196
 968
 1,173
Restricted stock units111  257  
Board of Directors and other stock grants540
 51
 771
 171
Board of Directors and other stock grants330  97  
Total stock-based compensation expense$783

$247

$1,739

$1,344
Total stock-based compensation expense$441  $354  
 
Pursuant to our 2011 Stock Incentive Plan (the “2011 Plan”), we may grant awards of non-qualified stock options, incentive stock options, restricted stock, stock units, performance shares, performance units and other incentives payable in cash or in shares of our common stock to officers, employees, members of the Board of Directors and other individuals providing services to the Company. As of September 30, 2019,March 31, 2020, we had restricted and performance stock units outstanding under these plans.


(9)Debt


(9)Debt

On November 30, 2018, we entered into a Credit Agreement with PNC Bank, National Association, as administrative agent and a syndicate of lenders (the “Credit Agreement”), replacing the prior credit agreement with Wells Fargo dated December 21, 2016, as amended on April 28, 2018 and June 29, 2018 (the "Original Credit Agreement"). The Credit agreement provides for a revolving credit facility, which expires on November 29, 2023, and consists of: a revolving loan facility with a borrowing limit of $200 million, including a $20 million sublimit for foreign borrowings; an accordion feature allowing the Company to request increases in commitments to the credit facility by up to an additional $100 million; a $20 million letter of credit sublimit; and a swingline loan credit sublimit of $20 million. The obligations under the Credit Agreement are guaranteed by certain of the Company's subsidiaries (the "Guarantors"). As collateral security under the Credit Agreement and the guarantees thereof, the Company and the Guarantors have granted to the administrative agent, for the benefit of the lenders, a lien on, and first priority security interest in substantially all of their tangible and intangible assets. The proceeds of the Credit Agreement were used, in part, to repay in full all outstanding borrowings under the Original Credit Agreement, and additional proceeds of the revolving credit facility are expected to be used for working capital and other general corporate purposes of the Company and its subsidiaries, including the issuance of letters of credit and Permitted Acquisitions, as defined.


Borrowings under the Credit Agreement may be in the form of Base Rate loans or Euro-Rate loans, at the option of the borrowers, and bear interest at the Base Rate plus 0.25% to 1.25% or the Daily LIBOR Rate plus 1.25% to 2.25% respectively. Base Rate loans will bear interest at a fluctuating per annum Base Rate equal to the highest of (i) the Overnight Bank Funding Rate, plus 0.5%, (ii) the Prime Rate, and (iii) the Daily LIBOR Rate, plus 100 basis points (1.0%); plus an Applicable Margin. Determination of the Applicable Margin is based on a pricing grid that is generally dependent upon the Company's Leverage Ratio (as defined) as of the end of the fiscal quarter for which consolidated financial statements have been most recently delivered. We may prepay the revolving loan, in whole or in part, at any time without premium or penalty, subject to certain conditions.


The Credit Agreement contains customary representations, warranties and affirmative covenants. The Credit Agreement also contains customary negative covenants, subject to negotiated exceptions, including but not limited to: (i) liens, (ii) investments, (iii) indebtedness, (iv) significant corporate changes, including mergers and acquisitions, (v) dispositions, (vi) restricted payments, including stock dividends, and (vii) certain other restrictive agreements. The Credit Agreement also requires the Company to maintain compliance with the following financial covenants; (i) a maximum leverage ratio, and
12


GP STRATEGIES CORPORATION AND SUBSIDIARIES

Notes to Condensed Consolidated Financial Statements
March 31, 2020
(Unaudited)
(ii) a minimum interest expense coverage ratio. On June 28, 2019May 7, 2020, we entered into an amendment to the Credit Agreement that modifiedincreases the maximum leverage ratio requirementswe are required to maintain from 3.0 to 1.0 to 3.75 to 1.0 for 2019.We werethe fiscal quarters ending June 30, 2020, September 30, 2020 and December 31, 2020, and 3.00 to 1.0 for fiscal quarters ending March 31, 2021 and thereafter, and a minimum interest expense coverage ratio of 3.0 to 1.0.The leverage ratio is computed by dividing our Funded Debt by our Consolidated EBITDA, as those terms are defined in the Credit Agreement, for the trailing four fiscal quarters, and the interest coverage ratio is computed by dividing our Consolidated EBITDA by our Consolidated Interest Expense for the trailing four fiscal quarters. As of March 31, 2020, our leverage ratio was 2.3 to 1.0 and our interest expense ratio was 6.0 to 1.0, each of which was in compliance with each of these financial covenants underthe Credit Agreement. In addition, the amendment to the Credit Agreement as amended, as of September 30, 2019.reduced the borrowing limit under the credit facility from $200 million to $140 million.

GP STRATEGIES CORPORATION AND SUBSIDIARIES

Notes to Condensed Consolidated Financial Statements
September 30, 2019
(Unaudited)


As of September 30, 2019,March 31, 2020, there were $113.2$74.8 million of borrowings outstanding and $8.5$22.3 million of available borrowings under the revolving loan facility based on our Leverage Ratio.
 
For the ninethree months ended September 30,March 31, 2020 and 2019, and 2018, the weighted average interest rate on our borrowings was 4.7%3.9% and 3.8%4.8%, respectively. As of September 30, 2019,March 31, 2020, the fair value of our borrowings under the Credit Agreement approximated its carrying value as it bears interest at variable rates. There were $1.3$1.1 million of unamortized debt issue costs related to the Credit Agreement as of September 30, 2019March 31, 2020 which are being amortized to interest expense over the term of the Credit Agreement and are included in Other assets on our consolidated balance sheet.


(10)Income Taxes


(10)Income Taxes

Income tax (benefit) expense was $2.4$(0.6) million, or an effective income tax rate of 29.7%32.7%, for the ninethree months ended September 30, 2019March 31, 2020 compared to $4.2$0.1 million, or an effective income tax rate of 30.6%, for the ninethree months ended September 30, 2018.March 31, 2019. The decreaseincrease in the effective income tax rate in 20192020 compared to 20182019 is primarily due to a $0.9 million increase to the provisional estimate recorded in the first quarter of 2018 relating to the one-time transition tax on the mandatory deemed repatriation of cumulative foreign earnings, imposed by the Tax Cuts and Jobs Act (the "Tax Act") that was enacted on December 22, 2017 partially offset by a change in the mix of income from lower to higher taxing jurisdictions. Income tax expense for the interim quarterly periods is based on an estimated annual effective tax rate which includes the U.S. federal, state and local, and non-U.S. statutory rates, permanent differences, and other items that may have an impact on income tax expense.


On March 27, 2020, Congress enacted the Coronavirus Aid, Relief, and Economic Security Act (CARES Act) to provide certain relief as a result of the COVID-19 pandemic. The CARES Act, among other things, includes provisions relating to net operating loss carryback periods, alternative minimum tax credit refunds, and modification to the net interest deduction limits. The CARES Act did not have a material impact on our consolidated financial statements for the three months ended March 31, 2020. We continue to monitor any effects that may result from the CARES Act.

An uncertain tax position taken or expected to be taken in a tax return is recognized in the financial statements when it is more likely than not (i.e., a likelihood of more than fifty percent) that the position would be sustained upon examination by tax authorities that have full knowledge of all relevant information. A recognized tax position is then measured at the largest amount of benefit that is greater than fifty percent likely of being realized upon ultimate settlement. Interest and penalties related to income taxes are accounted for as income tax expense. As of September 30, 2019,March 31, 2020, we had no uncertain tax positions reflected on our condensed consolidated balance sheet. The Company files income tax returns in U.S. federal, state and local jurisdictions, and various non-U.S. jurisdictions, and is subject to audit by tax authorities in those jurisdictions. Tax years 20152016 through 20182019 remain open to examination by these tax jurisdictions, and earlier years remain open to examination in certain of these jurisdictions which have longer statutes of limitations.



(11)Stockholders’ Equity

Stock Repurchase Program

We have a share repurchase program under which we may repurchase shares of our common stock from time to time in the open market, subject to prevailing business and market conditions and other factors. During the nine months ended September 30, 2019 we did not repurchase shares and during the nine months ended September 30, 2018, we repurchased approximately 350,000 shares of our common stock in the open market for a total cost of approximately $8.0 million. As of September 30, 2019, there was approximately $3.8 million available for future repurchases under the buyback program.




13


GP STRATEGIES CORPORATION AND SUBSIDIARIES


Notes to Condensed Consolidated Financial Statements
 
September 30, 2019March 31, 2020
(Unaudited)

(11)Leases

(12)Restructuring

The following table shows the balances and activity for our restructuring liability (in thousands):

  Employee Severance and Related Benefits Excess Facilities and Other Costs Total
Liability as of December 31, 2018 $1,266
 $591
 $1,857
Additional restructuring charges 1,405
 
 1,405
Reclassification to operating lease liabilities 
 (554) (554)
Payments (2,317) (7) (2,324)
Liability as of September 30, 2019 $354
 $30
 $384

In December 2017, we announced a new organizational structure and plan to improve operating results by increasing organic growth and reducing operating costs, and we initiated restructuring and transition activities to improve operational efficiency, reduce costs and better position the company to drive future revenue growth. These restructuring activities were substantially complete as of June 30, 2018. The total remaining liability under this restructuring plan was $0.3 million and $1.9 million as of September 30, 2019 and December 31, 2018, respectively.

In connection with the acquisition of TTi Global, Inc. in December 2018, we initiated restructuring and transition activities in the first quarter of 2019 to reduce costs and eliminate redundant positions to realize synergies with the acquired business. For the nine months ended September 30, 2019, we recorded $1.4 million of restructuring charges in connection with these activities. The total remaining liability under these restructuring activities was $0.1 million as of September 30, 2019. We expect the restructuring activities associated with the TTi Global acquisition to be substantially complete by the end of 2019.

(13)Leases


We determine at its inception whether an arrangement that provides us control over the use of an asset is a lease. We recognize at lease commencement a right-of-use (ROU) asset and lease liability based on the present value of the future lease payments over the lease term. We have elected not to recognize a ROU asset and lease liability for leases with terms of 12 months or less. Certain of our leases include options to extend the term of the lease or to terminate the lease prior to the end of the initial term. When it is reasonably certain that we will exercise the option, we include the impact of the option in the lease term for purposes of determining total future lease payments. As most of our lease agreements do not explicitly state the discount rate implicit in the lease, we use our incremental borrowing rate on the commencement date to calculate the present value of future payments.
OurSome of our leases commonly include paymentsfuture rent escalations that are based on the Consumer Price Index (CPI) or other similar indices. These variable lease paymentsfuture rent escalations are not included in the calculation of the ROU asset and lease liability. Otherliability because they cannot be forecasted at the lease inception date. These are considered variable lease payments such as usage-based amounts, are excluded from the ROU asset and lease liability, and are expensed as incurred. In addition to the present value of the future lease payments, the calculation of the ROU asset also includes any lease pre-payments and initial direct costs of obtaining the lease, such as commissions.
In addition to the base rent, real estate leases typically contain provisions for common-area maintenance and other similar services, which are considered non-lease components for accounting purposes. For our real estate leases, we apply a practical expedient to include these non-lease components in calculating the ROU asset and lease liability. For all other types of leases, non-lease components are excluded from our ROU assets and lease liabilities and expensed as incurred.
We have operating leases for office facilities, vehicles and computer and office equipment. We do not have any material finance leases.


GP STRATEGIES CORPORATION AND SUBSIDIARIES

Notes to Condensed Consolidated Financial Statements
September 30, 2019
(Unaudited)


Lease expense is included in Cost of Revenue and General & Administrative Expenses on the condensed consolidated statements of operations, and is recorded net of immaterial sublease income. The components of lease expense were as follows (in thousands):
Three Months Ended March 31,
20202019
Operating lease cost$2,329  $2,457  
Short-term lease cost358  353  
Total lease costs$2,687  $2,810  


14


GP STRATEGIES CORPORATION AND SUBSIDIARIES

Notes to Condensed Consolidated Financial Statements
March 31, 2020
(Unaudited)
 Three Months Ended September 30, 2019 Nine Months Ended September 30, 2019
Operating lease cost$1,948
 $6,819
Short-term lease cost580
 1,140
Total lease costs$2,528
 $7,959

Supplemental information related to leases was as follows (dollars in thousands):
Nine Months Ended September 30, 2019March 31, 2020December 31, 2019
Operating lease right-of-use assets$27,136
Operating lease right-of-use assets$25,036  $27,251  
 
Current portion of operating lease liabilities$8,429
Current portion of operating lease liabilities$7,739  $7,871  
Non-current portion of operating lease liabilities22,196
Non-current portion of operating lease liabilities20,776  22,159  
Total operating lease liabilities$30,625
Total operating lease liabilities$28,515  $30,030  
 
Cash paid for amounts included in the measurement of operating lease liabilities$7,494
Cash paid for amounts included in the measurement of operating lease liabilities$2,471  $10,137  
 
Right-of-use assets obtained in exchange for operating lease liabilities$2,656
Right-of-use assets obtained in exchange for operating lease liabilities$964  $4,353  
 
Weighted-average remaining lease term for operating leases (years)5.7 years
Weighted-average remaining lease term for operating leasesWeighted-average remaining lease term for operating leases5.5 years5.5 years
 
Weighted-average discount rate for operating leases4.77%Weighted-average discount rate for operating leases4.7 %4.7 %



The following is a reconciliation of future undiscounted cash flows to the operating lease liabilities on our condensed consolidated balance sheet as of September 30, 2019March 31, 2020 (in thousands):
Year ended December 31,
2020 (excluding the three months ended March 31, 2020) $6,435  
20216,567  
20225,361  
20234,305  
20243,957  
Thereafter5,912  
Total future lease payments32,537  
Less: imputed interest(4,022) 
Present value of future lease payments28,515  
Less: current portion of lease liabilities(7,739) 
Long-term lease liabilities$20,776  



Year ended December 31,  
2019 (excluding the nine months ended September 30, 2019) $2,473
2020 8,287
2021 5,956
2022 4,712
2023 4,029
Thereafter 9,711
Total future lease payments 35,168
Less: imputed interest (4,543)
Present value of future lease payments 30,625
Less: current portion of lease liabilities (8,429)
Long-term lease liabilities $22,196


15


GP STRATEGIES CORPORATION AND SUBSIDIARIES


Notes to Condensed Consolidated Financial Statements
 
September 30, 2019March 31, 2020
(Unaudited)

(12)Business Segments
Under Topic 840, our future minimum payments for all operating lease obligations as of December 31, 2018 were as follows (in thousands):

Year ended December 31,  
2019 $10,646
2020 7,833
2021 5,520
2022 4,528
2023 3,898
Thereafter 8,671
Total $41,096


(14)Business Segments

As of September 30, 2019,March 31, 2020, we operated through two2 reportable business segments: (i) Workforce Excellence and (ii) Business Transformation Services. In December 2017, we announced a new organizational structure and plan to improveOur operating results by increasing organic growth and reducing operating costs. Effective January 1, 2018, we re-organized into two operating segments are aligned by complementary service lines and supported by a new business development organization aligned by industry sector. The Workforce Excellence segment includes the majority of the former Learning Solutions and Professional & Technical Services segments. The Business Transformation Services segment includes the majority of the former Performance Readiness Solutions and Sandy Training & Marketing segments. Certain business units transferred between the
former operating segments to better align with the service offerings of the two new segments. In addition, effective July 1, 2018, we transferred the management responsibility of certain additional business units between the two operating segments primarily to consolidate our non-technical content design and development businesses into one global digital learning strategies and solutions service line. We have reclassified the segment financial information herein for the prior year periods to reflect the changes in our segment reporting during 2018 and conform to the current year's presentation.

Each of our two2 reportable segments represents an operating segment under ASC Topic 280, Segment Reporting. We test our goodwill at the reporting unit level, or one level below an operating segment, under ASC Topic 350, Intangibles - Goodwill and Other. In connection with the new organizational structure that went into effect on January 1, 2018, we determined that weWe have four4 reporting units for purposes of goodwill impairment testing, which represent our four4 practices which are one level below the operating segments, as discussed below.


Our two2 segments each consist of two2 global practice areas which are focused on providing similar and/or complementary products and services across our diverse customer base and within targeted markets. Within each practice are various service lines having specific areas of expertise. Marketing and communications, sales, accounting, finance, legal, human resources, information systems and other administrative services are organized at the corporate level. Business development and sales resources are aligned by industry sector to support existing customer accounts and new customer development across both segments. Further information regarding our business segments is discussed below.


Workforce Excellence. The Workforce Excellence segment advises and partners with leading organizations in designing, implementing, operating and supporting their talent management and workforce strategies, enabling them to gain greater competitive edge in their markets. This segment consists of two practices:


Managed Learning Services - this practice focuses on creating value for our customers by delivering a suite of talent management and learning design, development, operational and support services that can be delivered as large scale outsourcing arrangements, managed services contracts and project-based service engagements. The Managed Learning Services offerings include strategic learning and development consulting services, digital learning content design and development solutions and a suite of managed learning operations services, including: managed facilitation and delivery,

GP STRATEGIES CORPORATION AND SUBSIDIARIES

Notes to Condensed Consolidated Financial Statements
September 30, 2019
(Unaudited)

managed training administration and logistics, help desk support, tuition reimbursement management services, event management and vendor management.


Engineering & Technical Services - this practice focuses on capital intensive, inherently hazardous and/or highly complex technical services in support of both U.S. government and global commercial industries. Our products and services include design, development and delivery of technical work-based learning, CapEx (plant launch) initiatives, engineering design and construction management, fabrication, and management services, operational excellence consulting, chemical demilitarization services, homeland security services, emergency management support services along with all forms of technical documentation. We deliver world-class asset management and performance improvement consulting to a host of industries. Our proprietary EtaPRO® Performance and Condition Monitoring System provides a suite of real-time digital solutions for hundreds of facilities and is installed in power-generating units around the world. We also provide thousands of technical courses in a web-based off the shelf delivery format through our GPiLEARN+™ portal.
Business Transformation Services. The Business Transformation Services segment works with organizations to execute complex business strategies by linking business systems, process and people’s performance to clear and measurable results. We have a holistic methodology to establishing direction and closing the gap between strategy and execution.  Our approach equips business leaders and teams with the tools and capability to deliver high-performance results. This segment consists of two practices:


Sales Enablement - this practice provides custom product sales training and service technical training, primarily to automotive manufacturers, designed to better educate the customer salesforces as well as the service technicians with respect to new product features and designs, in effect rapidly increasing the salesforce and technicians knowledge base and enabling them to address retail customer needs. Furthermore, this segment helps our clients assess their customer relationship marketing strategy and connect with their customers on a one-to-one basis, including  custom print and digital publications. We have been a custom product sales and service technical training provider and leader in serving manufacturing customers in the U.S. automotive industry for over 40 years.
16


GP STRATEGIES CORPORATION AND SUBSIDIARIES

Notes to Condensed Consolidated Financial Statements
March 31, 2020
(Unaudited)


Organizational Development - this practice works with organizations to design and execute an integrated people performance system.  This translates to helping organizations set strategy, carry that strategy through every level of the organization and ensure that their people have the right skills, knowledge, tools, processes and technology to enable the transformation and achieve business results. Solutions include strategy, leadership, employee engagement and culture consulting, enterprise technology implementation and adoption solutions, and organization design and business performance consulting.
 
Effective January 1, 2020, we transferred the management responsibility of certain business units between the two operating segments, primarily the management of our UK apprenticeship training business to the Organizational Development practice (from the Managed Learning Services practice) and the management of our platform adoption services business to the Engineering & Technical Services practice (from the Organization Development practice). We have reclassified the segment financial information herein for the prior year periods to reflect the changes in our segment reporting and conform to the current year's presentation.

We do not allocate the following items to the segments: general & administrative expenses, sales & marketing expenses, restructuring charges, other expense, interest expense, gain on change in fair value of contingent consideration and income tax expense.


GP STRATEGIES CORPORATION AND SUBSIDIARIES

Notes to Condensed Consolidated Financial Statements
September 30, 2019
(Unaudited)


The following table sets forth the revenue and operating results attributable to each reportable segment and includes a reconciliation of segment revenue to consolidated revenue and operating results to consolidated income before income tax expense (in thousands):
Three Months Ended
March 31,
20202019
Revenue:  
Workforce Excellence$74,378  $81,478  
Business Transformation Services53,903  57,995  
 $128,281  $139,473  
Gross profit:  
Workforce Excellence$11,493  $13,455  
Business Transformation Services6,121  7,823  
     Total gross profit17,614  21,278  
General and administrative expenses17,284  16,127  
Sales and marketing expenses1,839  1,989  
Restructuring charges—  1,119  
Gain on change in fair value of contingent consideration, net—  50  
Gain on sale of business1,064  —  
Operating income (loss)(445) 2,093  
Interest expense978  1,598  
Other expense500  14  
Income (loss) before income tax expense$(1,923) $481  


17
 Three Months Ended
September 30,
 Nine Months Ended
September 30,
 2019
2018 2019 2018
Revenue:       
Workforce Excellence$82,490
 $80,516
 $242,999
 $239,044
Business Transformation Services56,515
 43,050
 184,892
 143,245
 $139,005

$123,566

$427,891

$382,289
Gross profit: 
  
  
  
Workforce Excellence$14,290
 $13,400
 $41,092
 $39,682
Business Transformation Services7,377
 5,799
 24,812
 19,769
     Total gross profit21,667
 19,199
 65,904
 59,451
General and administrative expenses15,240
 12,227
 46,769
 40,207
Sales and marketing expenses1,830
 1,297
 5,725
 3,128
Restructuring charges104
 
 1,405
 2,930
Gain on change in fair value of contingent consideration, net
 526
 677
 3,972
Operating income4,493

6,201

12,682

17,158
Interest expense1,575
 1,095
 4,852
 1,631
Other income (expense)184
 (760) 272
 (1,912)
Income before income tax expense$3,102
 $4,346
 $8,102
 $13,615




GP STRATEGIES CORPORATION AND SUBSIDIARIES

Notes to Condensed Consolidated Financial Statements
September 30, 2019
(Unaudited)


(15)Subsequent Event

On October 1, 2019, we sold our tuition program management business pursuant to an Asset Purchase Agreement with Bright Horizons Children's Centers LLC. The purchase price was $20.2 million which was paid on closing, other than $1.5 million which is being held in escrow to secure possible indemnification claims pursuant to the terms of an escrow agreement which expires October 1, 2020. The purchase price is subject to adjustment based on a final calculation of assumed liabilities as defined in the asset purchase agreement and is expected to be finalized during the fourth quarter of 2019.


Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
 
Results of Operations
 
General Overview
 
We are a global performance improvement solutions provider of training, digital learning solutions, management consulting and engineering services that seeks to improve the effectiveness of organizations by providing services and products that are customized to meet the specific needs of clients. Clients include Fortune 500 companies and governmental and other commercial customers in a variety of industries. We believe we are a global leader in performance improvement, with over five decades of experience in providing solutions to optimize workforce performance.

Business Update Related to COVID-19 Pandemic

In March 2020, the World Health Organization declared the Coronavirus (COVID-19) a pandemic. The outbreak has become increasingly widespread around the world, including virtually every geography in which the Company operates. The pandemic has created uncertainty about the impact on the global economy. Governments have implemented various restrictions around the world, including closure of non-essential businesses, travel restrictions, shelter-in-place requirements and other restrictions.

The Company has taken a number of precautionary steps to safeguard its business and employees from COVID-19, including, but not limited to, implementing travel restrictions, arranging work from home capabilities and flexible work policies. We were able to make the transition to a remote workforce in response to the COVID-19 pandemic and its effects without incurring material expenses by implementing existing business continuity plans using existing resources. The safety and well-being of our employees is our first priority.

Certain of our service lines are more impacted by the restrictions noted above than others. We have services that involve bringing together groups of employees for classroom training sessions or other types of meetings and events. These types of services have been most impacted by COVID-19, however, we are actively working with our customers to support the transition of live-instructor-led training to virtual instructor-led training (VILT) or eLearning modalities. We also have integrated outsourcing solutions and face-to-face consulting services globally. These services involve individuals spending some portion of their time interfacing directly with clients and participating in activities at the client’s location. To the extent client locations are closed, or our staff are not able to interface with clients virtually, these services have experienced some disruption from COVID-19.

The service lines that have been least impacted by COVID-19 are those that do not require face-to-face contact. These service lines include human capital management system implementation services, eLearning and VILT content development services, and engineering services. Overall, these service lines have seen very little negative impacts from COVID-19 and have experienced positive momentum related to modality shifts for learning.

The Company estimates that the impact of COVID-19 on its revenue for the first quarter of 2020 was approximately an $11.5 million decrease as compared to the first quarter of 2019. In addition, we expect COVID-19 to negatively impact our revenues more significantly in the second quarter of 2020 as compared to the first quarter of 2020. We also expect to continue to experience year over year revenue declines in the second half of 2020. However, due to significant cost scaling and cost cutting measures enacted in mid-March 2020, we expect second quarter 2020 Adjusted EBITDA to be consistent with or greater than the first quarter of 2020. Refer to the definition of “Adjusted EBITDA” in the “Non-GAAP Information” section within this Item 2 for additional information.The Company’s cost cutting measures did not have a significant effect on costs for the first quarter of 2020 because the Company did not begin implementing substantial cost cutting measures until mid-March. At that time, the Company began implementing furloughs for billable employees where work had been delayed and certain layoffs of non-billable personnel. At the end of March, the Company initiated additional corporate-wide cost cutting measures effective April 1st, including permanent salary reductions for director level and above employees, temporary salary reductions for certain managers, and mandatory paid time off of one day per week by non-billable personnel and billable personnel that are not fully billable during the second quarter of 2020.

In addition, the Company has taken various actions to maintain liquidity in response to the potential impacts of COVID-19, including significant cost cutting measures and working with our bank to amend our credit agreement to provide additional borrowing availability by temporarily raising our maximum leverage ratio from 3.0 to 1.0 to 3.75 to 1.0 for the remainder of 2020. Based on our leverage ratio as of March 31, 2020, this amendment would have the effect of increasing our borrowing availability by $24.4 million so that our borrowing availability would have been $46.6 million as of March 31, 2020. In
18


addition, there are various government assistance programs we will take advantage of to partially mitigate the cash flow effects of COVID-19, such as the deferral of employer payroll taxes in the U.S. and other subsidies in different regions of the world we operate. We are unable to quantify the financial impacts of those programs at this time.

The full extent to which the COVID-19 pandemic will directly or indirectly impact our business, results of operations and financial condition will depend on future developments that are uncertain and cannot be accurately predicted, including new information that may emerge concerning COVID-19, the actions taken to contain it or treat its impact and the economic impact on local, regional, national and international markets.
We are required to assess goodwill for impairment annually, or more frequently if circumstances indicate impairment may have occurred. We perform the annual impairment assessment for each of our reporting units as of October 1st of each year. The recent developments related to the COVID-19 pandemic have resulted in uncertainty in the global economy, and declines in equity markets, including our share price. We considered whether such events would indicate that a triggering event have occurred and require an interim goodwill impairment testing. We considered our current projections, our share price in relation to the share price when the quantitative assessment was performed as of October 1, 2019 and the margin by which the fair values of the reporting units exceeded their carrying values. Based on this analysis, the Company concluded that the current events and circumstances related to the COVID-19 pandemic did not indicate a triggering event in the first quarter of 2020 which would require it to perform a quantitative impairment test. However, if our actual results are lower than projected or our share price remains depressed for a sustained period of time, we could incur material goodwill impairment charges in the future.

The ultimate extent of the COVID-19 impact to the Company will depend on numerous evolving factors and future developments that we are not able to predict. Factors related to COVID-19 and its effects that could adversely affect our business and results of operations are outlined in “Item 1A - Risk Factors” in the Company’s Form 10-Q.

Business Segments

As of September 30, 2019,March 31, 2020, we operated through two reportable business segments: (i) Workforce Excellence and (ii) Business Transformation Services. In December 2017, we announced a new organizational structure and plan to improveOur operating results by increasing organic growth and reducing operating costs. Effective January 1, 2018, we re-organized into two operating segments are aligned by complementary service lines and supported by a new business development organization aligned by industry sector. The Workforce Excellence segment includes the majority of the former Learning Solutions and Professional & Technical Services segments. The Business Transformation Services segment includes the majority of the former Performance Readiness Solutions and Sandy Training & Marketing segments. Certain business units transferred between the former operating segments to better align with the service offerings of the two new segments. In addition, effective July 1, 2018, we transferred the management responsibility of certain additional business units between the two operating segments primarily to consolidate our non-technical content design and development businesses into one global digital learning strategies and solutions service line. We have reclassified the segment financial information herein for the prior year periods to reflect the changes in our segments and conform to the current year's presentation.

Each of our two reportable segments represents an operating segment under ASC Topic 280, Segment Reporting. We test our goodwill at the reporting unit level, or one level below an operating segment, under ASC Topic 350, Intangibles - Goodwill and Other. In connection with the new organizational structure that went into effect on January 1, 2018, we determined that weWe have four reporting units for purposes of goodwill impairment testing, which represent our four practices which are one level below the operating segments, as discussed below.


Our two segments each consist of two global practice areas which are focused on providing similar and/or complementary products and services across our diverse customer base and within targeted markets. Within each practice are various service lines having specific areas of expertise. Marketing and communications, sales, accounting, finance, legal, human resources, information systems and other administrative services are organized at the corporate level. Business development and sales resources are aligned by industry sector to support existing customer accounts and new customer development across both segments. Further information regarding our business segments is discussed below.


Workforce Excellence. The Workforce Excellence segment advises and partners with leading organizations in designing, implementing, operating and supporting their talent management and workforce strategies, enabling them to gain greater competitive edge in their markets. This segment consists of two practices:


Managed Learning Services - this practice focuses on creating value for our customers by delivering a suite of talent management and learning design, development, operational and support services that can be delivered as large scale outsourcing arrangements, managed services contracts and project-based service engagements. The Managed Learning Services offerings include strategic learning and development consulting services, digital learning content design and development solutions and a suite of managed learning operations services, including: managed facilitation and delivery, managed training administration and logistics, help desk support, tuition reimbursement management services, event management and vendor management.


Engineering & Technical Services - this practice focuses on capital intensive, inherently hazardous and/or highly complex technical services in support of both U.S. government and global commercial industries. Our products and services include design, development and delivery of technical work-based learning, CapEx (plant launch) initiatives, engineering design and construction management, fabrication, and management services, operational excellence consulting, chemical demilitarization services, homeland security services, emergency management support services along with all forms of technical documentation. We deliver world-class asset management and performance improvement consulting to a host of industries. Our proprietary EtaPRO® Performance and Condition Monitoring
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Monitoring System provides a suite of real-time digital solutions for hundreds of facilities and is installed in power-generating units around the world. We also provide thousands of technical courses in a web-based off the shelf delivery format through our GPiLEARN+™ portal.

Business Transformation Services. The Business Transformation Services segment works with organizations to execute complex business strategies by linking business systems, process and people’s performance to clear and measurable results. We have a holistic methodology to establishing direction and closing the gap between strategy and execution.  Our approach equips business leaders and teams with the tools and capability to deliver high-performance results. This segment consists of two practices:


Sales Enablement - this practice provides custom product sales training and service technical training, primarily to automotive manufacturers, designed to better educate the customer salesforces as well as the service technicians with respect to new product features and designs, in effect rapidly increasing the salesforce and technicians knowledge base and enabling them to address retail customer needs. Furthermore, this segment helps our clients assess their customer relationship marketing strategy and connect with their customers on a one-to-one basis, including  custom print and digital publications. We have been a custom product sales and service technical training provider and leader in serving manufacturing customers in the U.S. automotive industry for over 40 years.


Organizational Development - this practice works with organizations to design and execute an integrated people performance system.  This translates to helping organizations set strategy, carry that strategy through every level of the organization and ensure that their people have the right skills, knowledge, tools, processes and technology to enable the transformation and achieve business results. Solutions include strategy, leadership, employee engagement and culture consulting, enterprise technology implementation and adoption solutions, and organization design and business performance consulting.


Acquisitions

TTi Global
On November 30, 2018,Effective January 1, 2020, we entered into a Share Purchase Agreement with TTi Global, Inc. ("TTi Global") and its stockholders and acquired alltransferred the management responsibility of certain business units between the outstanding sharestwo operating segments, primarily the management of TTi Global. The transaction underour UK apprenticeship training business to the Share Purchase Agreement includesOrganizational Development practice (from the acquisition of TTi Global’s subsidiaries (except for its UK and Spain subsidiaries and dormant entities) and certain affiliated companies. The Company purchased TTi Global’s UK and Spain subsidiaries in a separate transaction in August 2018 which is discussed further below. TTi Global is a provider of training, staffing, research and consulting solutions to industries across various sectors with automotive as a core focus. The total upfront purchase price for TTi Global was $14.2 million of cash paid upon closing on November 30, 2018. The purchase price is subject to reduction based on a minimum working capital requirement, as defined in the Share Purchase Agreement. During the third quarter of 2019, the seller paid us $0.9 million in settlement of the working capital requirement. The acquired TTi Global business is included in the Business TransformationManaged Learning Services segmentpractice) and the resultsmanagement of its operationsour platform adoption services business to the Engineering & Technical Services practice (from the Organization Development practice). We have been included inreclassified the consolidatedsegment financial statements beginning December 1, 2018. The pro-forma impact of the acquisition is not material to our results of operations.

TTi (Europe)
On August 7, 2018, we acquired the entire share capital of TTi (Europe) Limited, a subsidiary of TTi Global, Inc. ("TTi Europe"), a provider of training and research services primarilyinformation herein for the automotive industry locatedprior year periods to reflect the changes in the United Kingdom. The upfront purchase price was $3.0 million in cash. The acquired TTi Europe business is included in the Business Transformation Servicesour segment reporting and the results of its operations have been included in the condensed consolidated financial statements beginning August 7, 2018. The pro-forma impact of the acquisition is not material to our results of operations.

IC Axon
On May 1, 2018, we acquired the entire share capital of IC Acquisition Corporation, a Delaware corporation, and its subsidiary, IC Axon Inc., a Canadian corporation (IC Axon). IC Axon develops science-driven custom learning solutions for pharmaceutical and life science customers. The upfront purchase price was $30.5 million in cash. In addition, the purchase agreement requires up to an additional $3.5 million of consideration, contingent upon the achievement of an earnings target during a twelve-month period subsequentconform to the closing of the acquisition. No contingent consideration was payable to the sellers as the earnings target was not achieved. The acquired IC Axon business is included in the Workforce Excellence segment and the results of its operations have been included in the condensed consolidated financial statements beginning May 1, 2018. The pro-forma impact of the acquisition is not material to our results of operations.current year's presentation.



Divestiture


On OctoberEffective January 1, 2019,2020, we sold our tuition program management businessAlternative Fuels Division pursuant to an Asset Purchase Agreement with Bright Horizons Children's CentersCryogenic Industries, LLC. The upfront cash purchase price was $20.2$4.8 million, which was paid on closing, other thanconsisted of an advance payment of $1.5 million which is being held in escrow to secure possible indemnification claims pursuantreceived on December 31, 2019 and $3.5 million received on January 2, 2020, offset by a $0.2 million cash payment to the termsbuyer in March 2020 in settlement of an escrow agreement which expires October 1, 2020. The purchase price is subject to adjustment based on athe final calculation of assumed liabilitiesnet working capital as defined in the asset purchase agreementagreement. In addition, up to $0.5 million of the purchase price is subject to the achievement of certain milestones under an assigned contract through the period December 31, 2021. We recognized a pre-tax gain of $1.1 million, net of $1.3 million direct selling costs, on the sale of the business. The gain represents the difference between the purchase price and is expected to be finalized during the fourth quartercarrying value of 2019.the business, which primarily included net working capital of $0.1 million and goodwill of $2.6 million. The Alternative Fuels Division was part of the Workforce Excellence segment.



Operating Highlights
 
Three Months ended September 30, 2019March 31, 2020 Compared to the Three Months ended September 30, 2018March 31, 2019
 
Our revenue increased $15.4decreased $11.2 million or 12.5%8.0% during the thirdfirst quarter of 20192020 compared to the thirdfirst quarter of 2018.2019. The net increasedecrease is due to a $2.0$7.1 million increasedecrease in our Workforce Excellence segment and a $13.5$4.1 million increasedecrease in our Business Transformation Services segment. ForeignWe estimate that the impact of COVID-19 resulted in an approximately $11.5 million decrease in our revenue in the first quarter of 2020 compared to the first quarter of 2019 primarily due to the postponement of certain training events and other delays in client projects. In addition, our revenue decreased $3.9 million during the first quarter of 2020 due to discontinued revenue streams from the sale of our alternative fuels division on January 1, 2020 and the sale of our tuition program management business on October 1, 2019. In addition, foreign currency exchange rate changes resulted in a total $1.8$0.6 million decrease in U.S. dollar reported revenue during the thirdfirst quarter of 2019.2020. The changes in revenue and gross profit are discussed in further detail below by segment.

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Operating income (loss), the components of which are discussed below, decreased $1.7$2.5 million or 27.5%121.3% to $4.5an operating loss of $0.4 million for the thirdfirst quarter of 20192020 compared to $6.2operating income of $2.1 million for the thirdfirst quarter of 2018.2019. The net decrease in operating income is primarily due to a $3.0$3.7 million decrease in gross profit and a $1.2 million increase in general and administrative expenses, partially offset by a $0.5$1.1 million increasegain on the sale of our alternative fuels division, $1.1 million of restructuring charges in 2019 that did not recur in 2020 and a $0.2 million decrease in sales and marketing expenses and a $0.5 million decrease in the gain on change in fair value of contingent consideration, partially offset by a $2.5 million increase in gross profit.expenses.


For the three months ended September 30, 2019,March 31, 2020, we had a loss before income tax expense of $1.9 million compared to income before income tax expense of $3.1 million compared to $4.3$0.5 million for the three months ended September 30, 2018.March 31, 2019. Net incomeloss was $2.1$1.3 million, or $0.13$(0.08) per diluted share, for the three months ended September 30, 2019,March 31, 2020, compared to net income of $3.2$0.3 million, or $0.20$0.02 per diluted share, for the three months ended September 30, 2018.March 31, 2019. Diluted weighted average shares outstanding were 16.9 million for the third quarter of 2019 compared to 16.617.1 million for the thirdfirst quarter of 2018.2020 compared to 16.7 million for the first quarter of 2019.
 

Revenue
(Dollars in thousands)Three months ended
 March 31,
 20202019
Workforce Excellence$74,378  $81,478  
Business Transformation Services53,903  57,995  
 $128,281  $139,473  
(Dollars in thousands)Three months ended
 September 30,
 2019 2018
Workforce Excellence$82,490
 $80,516
Business Transformation Services56,515
 43,050
 $139,005
 $123,566


Workforce Excellence revenue increased $2.0decreased $7.1 million or 2.5%8.7% during the thirdfirst quarter of 20192020 compared to the thirdfirst quarter of 2018.2019. The revenue increasedecrease is due to the following:


a $5.6$7.9 million decrease in revenue due to the cancellation or postponement of training events and other project related work due to COVID-19 shutdowns;
a $3.9 million net decrease in revenue due to discontinued revenue streams from the divestiture of our alternative fuels division on January 1, 2020 and tuition program management business on October 1, 2019; and
a $0.4 million net decrease in revenue due to changes in foreign currency exchange rates.
These decreases were offset by a $5.1 million net increase in revenue in our Managed Learning Services practice primarily due to the following:
a $4.8 million net increase in revenue for managed learning and training content development services primarily due to new content development and outsourcing contracts; and
a $0.8 million increase in vocational skills training services provided to the UK government; partially offset by
a $2.2 million net increase due to increased demand for eLearning and virtual instructor-led training (VILT) content development services, and a $2.9 million increase in managed learning services primarily due to new outsourcing contracts awarded in 2019 that are now fully ramped up.
Business Transformation Services revenue decreased $4.1 million or 7.1% during the first quarter of 2020 compared to the first quarter of 2019. The revenue decrease is due to the following:

a $3.6 million decrease in revenue due to the cancellation or postponement of training events and other project related work due to COVID-19 shutdowns;
a $0.3 million net decrease in our Engineering & Technical ServicesSales Enablement practice primarily due to the following:
a $1.1 million decrease in revenue from alternative fuels projects; and
a $1.1 million net decrease in disaster recovery services and software license sales; and
a $1.4decline in automotive sales training; and
a $0.2 million net decrease in revenue due to changes in foreign currency exchange rates.rates; partially offset by
Business Transformation Services revenue increased $13.5 million or 31.3% during the third quarter of 2019 compared to the third quarter of 2018. The revenue increase is due to the following:


a $13.9$0.1 million net increase in our Sales EnablementOrganization Development practice primarily due to the following:

a $13.3 million increase due to incremental revenue contributed by the TTi Global and TTi Europe acquisitions completed on December 1, 2018 and August 7, 2018, respectively; and
a $0.6 million net increase in automotive sales training services largely due to a $1.5 million increase in new vehicle launch events and training services for automotive clients offset by a $0.9 million decrease in publications revenue due to a shift in the timing of magazine publication mailings as compared to 2018; partially offset by
a $0.4$1.7 million increase in UK apprenticeship training services which was largely offset by a $1.6 million net decreasedecline primarily in revenue due to changes in foreign currency exchange rates.strategic consulting services.
Revenue in our Organizational Development practice for the third quarter of 2019 was consistent with the third quarter of 2018.

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Gross Profit
(Dollars in thousands)Three months ended(Dollars in thousands)Three months ended
September 30, March 31,
2019 2018 20202019
  % Revenue   % Revenue  % Revenue % Revenue
Workforce Excellence$14,290
 17.3% $13,400
 16.6%Workforce Excellence$11,493  15.5 %$13,455  16.5 %
Business Transformation Services7,377
 13.1% 5,799
 13.5%Business Transformation Services6,121  11.4 %7,823  13.5 %
$21,667
 15.6% $19,199
 15.5%
$17,614  13.7 %$21,278  15.3 %
 
Workforce Excellence gross profit of $14.3$11.5 million or 17.3%15.5% of revenue for the thirdfirst quarter of 2019 increased2020 decreased by $0.9$2.0 million or 6.6%14.6% compared to gross profit of $13.4$13.5 million or 16.6%16.5% of revenue for the thirdfirst quarter of 20182019 primarily due to a net increase in gross profit in our Managed Learning Services practice due to the COVID-19 related revenue increasesdecreases noted above.


Business Transformation Services gross profit of $7.4$6.1 million or 13.1%11.4% of revenue for the thirdfirst quarter of 2019 increased2020 decreased by $1.6$1.7 million or 27.2%21.8% compared to gross profit of $5.8$7.8 million or 13.5% of revenue for the thirdfirst quarter 20182019 primarily due to gross profit contributed by the acquired TTi business and an increase in gross profit in our Organizational Development practice.COVID-19 related revenue decreases noted above.
 
General and Administrative Expenses
 
General and administrative expenses increased $3.0$1.2 million or 24.6%7.2% from $12.2$16.1 million in the thirdfirst quarter of 20182019 to $15.2$17.3 million in the thirdfirst quarter of 2019.2020. The increase in general and administrative expenses is primarily due to a $1.2 million increase in G&A expense associated with the acquired TTi business, a $1.0 million of legal and other transaction fees incurred in the first quarter of 2020 related to a potential transaction that was aborted in March 2020 and a $0.2 million net increase primarily due to internal labor costs that were capitalized in connection with our financial system implementationhigher IT expense in the thirdfirst quarter of 2018 but that are included in G&A expense in 2019, a $0.4 million increase in bad debt expense, and a $0.4 million increase in various other expenses.2020 compared to the first quarter of 2019.


Sales and Marketing Expenses


Sales and marketing expenses increased $0.5decreased $0.2 million or 41.1%7.5% from $1.3$2.0 million for the thirdfirst quarter of 20182019 to $1.8 million for the thirdfirst quarter of 2020 primarily due to a decrease in labor costs.

Restructuring Charges
During the first quarter of 2019, primarily resulting from centralizing marketing resources that were previously recorded in costwe incurred restructuring charges of revenue during 2018.

Restructuring charges
Restructuring charges increased $0.1$1.1 million in the third quarter of 2019 compared to the third quarter of 2018. In connection with the acquisition of TTi Global, Inc. in December 2018, we initiated restructuring and transition activities in the first quarter of 2019 to reduce costs and eliminate redundant positions to realize synergies with the acquired business. We recognized restructuring charges of $0.1 million in the third quarter of 2019 relating to these restructuring activities.


Change in Fair Value of Contingent Consideration
 
During the thirdfirst quarter of 2019, the net gain on the change in fair value of contingent consideration related to acquisitions decreased $0.5 million compared to the third quarter of 2018.was$0.1 million. As of September 30, 2019,March 31, 2020, we didn't have any outstanding contingent consideration arrangementsliabilities related to prior acquisitions.

Gain on Sale of Business

Effective January 1, 2020, we sold our Alternative Fuels Division pursuant to an Asset Purchase Agreement with Cryogenic Industries, LLC. We recognized a pre-tax gain of $1.1 million, net of $1.3 million direct selling costs, on the sale of the business. See Note 6 to the condensed consolidated financial statements for further details regarding our accounting for contingent consideration.details.



Interest Expense
 
Interest expense was $1.0 million for the first quarter of 2020 compared to $1.6 million for the thirdfirst quarter of 2019 compared to $1.1 million for the third quarter of 2018.2019. The increasedecrease is due to an increase inlower borrowings and interest rates and borrowings under the Company's credit agreementfacility as compared to the thirdfirst quarter of 2018.2019.

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Other Expense
 
Other Income (Expense)
Other incomeexpense was $0.2$0.5 million for the thirdfirst quarter of 20192020 compared to other expense of $0.8$0.0 million for the thirdfirst quarter of 2018.2019. The increase in other incomeexpense is primarily due to a $0.5$0.2 million gainincrease in the third quarter of 2019 related to a divested business for which a $0.3 million loss on disposal was included in other income (expense) during the third quarter of 2018. Other income (expense) also includes $0.5 million of foreign currency losses in the third quartersfirst quarter of both 20192020 and 2018.a $0.3 million impairment loss on an operating lease right-of-use asset related to the consolidation of our TTi Global headquarters with our Troy, Michigan office. Foreign currency gains and losses primarily relate to the effect of exchange rates on intercompany receivables and payables and third party receivables and payables that are denominated in currencies other than the functional currency of our foreign subsidiaries.
Income Tax Expense (Benefit)
 
IncomeWe had an income tax expense was $1.0benefit of $0.6 million for the thirdfirst quarter of 20192020 compared to $1.1income tax expense of $0.1 million for the thirdfirst quarter of 2018.2019. The effective income tax rate was 31.0%32.7% and 25.4%30.6% for the three months ended September 30,March 31, 2020 and 2019, and 2018, respectively. The increase in the effective income tax rate in 20192020 compared to 20182019 is primarily due to a change in the mix of income from lower to higher taxing jurisdictions. Income tax expense for the interim quarterly periods is based on an estimated annual effective tax rate which includes the U.S. federal, state and local, and non-U.S. statutory rates, permanent differences, and other items that may have an impact on income tax expense.




Nine Months ended September 30, 2019 Compared to the Nine Months ended September 30, 2018
Our revenue increased $45.6 million or 11.9% during the nine months ended September 30, 2019 compared to the nine months ended September 30, 2018. The net increase in revenue is due to a $4.0 million increase in our Workforce Excellence segment and a $41.6 million increase in our Business Transformation Services segment. Foreign currency exchange rate changes resulted in a total $7.1 million decrease in U.S. dollar reported revenue during the nine months ended September 30, 2019. The changes in revenue and gross profit are discussed in further detail below by segment.

Operating income, the components of which are discussed in detail below, decreased $4.5 million or 26.1% to $12.7 million for the nine months ended September 30, 2019 compared to $17.2 million for the same period in 2018. The net decrease in operating income is primarily due to a $6.6 million increase in general and administrative expenses, a $2.6 million increase in sales and marketing expenses and a $3.3 million decrease in the gain on change in fair value of contingent consideration, partially offset by a $6.5 million net increase in gross profit and a $1.5 million decrease in restructuring costs.

For the nine months ended September 30, 2019, we had income before income tax expense of $8.1 million compared to $13.6 million for the nine months ended September 30, 2018. Net income was $5.7 million, or $0.34 per diluted share, for the nine months ended September 30, 2019, compared to net income of $9.5 million, or $0.57 per diluted share, for the nine months ended September 30, 2018. Diluted weighted average shares outstanding were 16.8 million and 16.6 million for the nine months ended September 30, 2019 and 2018, respectively.

Revenue
(Dollars in thousands)Nine months ended
 September 30,
 2019 2018
Workforce Excellence$242,999
 $239,044
Business Transformation Services184,892
 143,245
 $427,891
 $382,289
Workforce Excellence revenue increased $4.0 million or 1.7% during the nine months ended September 30, 2019 compared to the same period in 2018. The revenue increase is due to the following:
a $8.0 million net increase in revenue in our Managed Learning Services practice primarily due to the following:

a $5.1 million increase in revenue from the IC Axon business acquired on May 1, 2018;
a $3.4 million net increase in revenue for managed learning and training content development services; partially offset by
a $0.5 million decrease in vocational skills training services provided to the UK government.
a $1.4 million net increase in revenue in our Engineering & Technical Services practice primarily due to an increase in disaster relief services and an increase in chemical demilitarization training services for a U.S. government client, partially offset by a net decrease in engineering and technical training services for various clients.
These increases were offset by a $5.4 million net decrease in revenue due to changes in foreign currency exchange rates.
Business Transformation Services revenue increased $41.6 million or 29.1% during the nine months ended September 30, 2019 compared to the same period in 2018. The revenue increase is due to the following:

a $44.2 million net increase in our Sales Enablement practice primarily due to the following:

a $40.1 million increase due to incremental revenue contributed by the TTi Global and TTi Europe acquisitions completed on December 1, 2018 and August 7, 2018, respectively; and
a $4.1 million net increase in automotive sales training services largely due to new vehicle launch events for automotive clients.
These revenue increases were offset by the following decreases:
a $0.9 million decrease in revenue in our Organizational Development practice primarily due to a decline in human capital management system implementation services offset by an increase in strategic consulting services; and
a $1.7 million net decrease in revenue due to changes in foreign currency exchange rates.
Gross Profit
(Dollars in thousands)Nine months ended
 September 30,
 2019 2018
   % Revenue   % Revenue
Workforce Excellence$41,092
 16.9% $39,682
 16.6%
Business Transformation Services24,812
 13.4% 19,769
 13.8%
 $65,904
 15.4% $59,451
 15.6%
Workforce Excellence gross profit of $41.1 million or 16.9% of revenue for the nine months ended September 30, 2019 increased by $1.4 million or 3.6% when compared to gross profit of $39.7 million or 16.6% of revenue for the same period in 2018 primarily due to the following:

a $2.2 million net increase in gross profit in our Managed Learning Services practice primarily due to the revenue increases noted above, partially offset by a decline in vocational skills training services provided to the UK government as a result of the lower revenue as noted above; partially offset by
a $0.8 million net decrease in gross profit due to changes in foreign currency exchange rates.

Business Transformation Services gross profit of $24.8 million or 13.4% of revenue for the nine months ended September 30, 2019 increased by $5.0 million or 25.5% when compared to gross profit of $19.8 million or 13.8% of revenue for the same period in 2018 primarily due to $3.2 million of gross profit contributed by the acquired TTi business, a $1.2 million increase in gross profit in our Organizational Development practice and a $0.6 million increase in gross profit in our Sales Enablement practice.

General and Administrative Expenses
General and administrative expenses increased $6.6 million or 16.3% from $40.2 million for the nine months ended September 30, 2018 to $46.8 million for the same period in 2019. The increase in general and administrative expenses is primarily due to a $4.0 million increase in G&A expense associated with the acquired TTi businesses, a $1.8 million increase due to internal labor costs that were capitalized in connection with our financial system implementation in 2018 but that are included in G&A expense in 2019, and a $0.8 million increase in bad debt expense.

Sales and Marketing Expenses

Sales and marketing expenses increased $2.6 million or 83.0% from $3.1 million for the nine months ended September 30, 2018 to $5.7 million for the same period in 2019 primarily due to labor and benefits expense relating to the hiring of additional business development personnel as well as marketing personnel, some of which represents new investments and some of which results from centralizing marketing resources that were previously recorded in cost of revenue.

Restructuring charges

Restructuring charges decreased $1.5 million in the first half of 2019 compared to the same period in 2018. In connection with the acquisition of TTi Global, Inc. in December 2018, we initiated restructuring and transition activities in the first quarter of 2019 to reduce costs and eliminate redundant positions to realize synergies with the acquired business. We recognized restructuring charges of $1.4 million during the nine months ended September 30, 2019 relating to these restructuring activities. During the nine months ended September 30, 2018, we recognized $2.9 million of restructuring charges in connection with the reorganization that was initiated in December 2017.

Change in Fair Value of Contingent Consideration
We recognized a net gain on the change in fair value of contingent consideration related to acquisitions of $0.7 million and $4.0 million for the nine months ended September 30, 2019 and 2018, respectively. See Note 6 for further details regarding our accounting for contingent consideration.

Interest Expense
Interest expense increased $3.2 million from $1.6 million for the nine months ended September 30, 2018 to $4.9 million for the same period in 2019. The net increase is due to a $2.1 million increase in interest expense due to both an increase in interest rates and higher borrowings under the Credit Agreement, as well as a $1.1 million non-recurring reversal of a interest accrual during the second quarter of 2018 related to an unremitted value-added tax associated with prior year client billings which was favorably settled during the second quarter of 2018.

Other Income (Expense)
Other income was $0.3 million for the nine months ended September 30, 2019 compared to other expense of $1.9 million for the same period in 2018. The increase in other income is partially due to a $0.5 million gain in the third quarter of 2019 related to a divested business for which a $0.3 million loss on disposal was included in other income (expense) during the third quarter of 2018. The increase in other income is also due to a $1.0 million decrease in foreign currency losses and a $0.2 million increase in income from a joint venture during the nine months ended September 30, 2019 compared to the corresponding period in 2018. Foreign currency gains and losses primarily relate to the effect of exchange rates on intercompany receivables and payables and third party receivables and payables that are denominated in currencies other than the functional currency of our foreign subsidiaries.
Income Tax Expense
Income tax expense was $2.4 million for the nine months ended September 30, 2019 compared to $4.2 million for the same period in 2018. The effective income tax rate was 29.7% and 30.6% for the nine months ended September 30, 2019 and 2018, respectively. The decrease in the effective income tax rate in 2019 compared to 2018 is primarily due to a $0.9 million increase to the provisional estimate recorded in the first quarter of 2018 relating to the one-time transition tax on the mandatory deemed repatriation of cumulative foreign earnings, imposed by the Tax Cuts and Jobs Act (the "Tax Act") that was enacted on December 22, 2017, partially offset by a change in the mix of income from lower to higher taxing jurisdictions. Income tax expense for the interim quarterly periods is based on an estimated annual effective tax rate which includes the U.S. federal, state and local, and non-U.S. statutory rates, permanent differences, and other items that may have an impact on income tax expense.


Liquidity and Capital Resources
 
Working Capital
 
Our working capital was $101.8$86.6 million at September 30, 2019March 31, 2020 compared to $103.9$92.9 million at December 31, 2018.2019. As of September 30, 2019March 31, 2020 we had $113.2$74.8 million of long-term debt outstanding. We believe that cash generated from operations and borrowings available under our Credit Agreement ($8.522.3 million of available borrowings as of September 30, 2019March 31, 2020 based on our consolidated leverage ratio) will be sufficient to fund our working capital and other requirements for at least the next twelve months.This belief does not take into account exacerbation of, or additional or prolonged disruptions caused by, the COVID-19 pandemic that result in a material adverse impact on our business, which are events beyond our control, or unanticipated uses of cash. The anticipated cash needs of our business could change significantly if events, including economic disruptions, arising from the COVID-19 pandemic worsen, or if other economic conditions change from those currently prevailing or from those now anticipated, or if other unexpected circumstances arise that may have a material effect on the cash flow or profitability of our business, including material negative changes in the health and welfare of our employees or those of our clients, and the operating performance or financial results of our business. Any of these events or circumstances, including any new business opportunities, could involve significant additional funding needs in excess of the identified currently available sources and could require us to raise additional debt or equity funding to meet those needs. Our ability to raise additional capital, if necessary, is subject to a variety of factors that we cannot predict with certainty, including:

our future results of operations;
the quality of our accounts receivable;
our relative levels of debt and equity;
the volatility and overall condition of the capital markets; and
the market price of our securities.

Any new debt funding, if available, may be on terms less favorable to us than our Credit Facility. See “Forward-Looking Statements” in Part I, Item 2 of this Quarterly Report on Form 10-Q, and the information contained under the heading “Risk Factors” in Part I, Item 1A, of our Annual Report on Form 10-K for the year ended December 31, 2019 and in Part II, Item 1A of this Quarterly Report on Form 10-Q for the quarter ended March 31, 2020.
 
As of September 30, 2019,March 31, 2020, the amount of cash and cash equivalents held outside of the U.S. by foreign subsidiaries was $7.6$8.2 million. The 2017 Tax Cuts and Jobs Act includes a mandatory one-time tax on accumulated earnings of foreign subsidiaries, and as a result, all previously unremitted earnings for which no U.S. deferred tax liability had been accrued have now been subject to U.S. tax. Notwithstanding the U.S. taxation of these amounts, we intend to continue to invest these earnings, as well as our capital in these subsidiaries, indefinitely outside of the U.S. and do not expect to incur any significant, additional taxes related to such amounts.


Divestiture

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On October 1, 2019, we sold our tuition program management business pursuant to an Asset Purchase Agreement with Bright Horizons Children's Centers LLC. The purchase price was $20.2 million which was paid on closing, other than $1.5 million which is being held in escrow to secure possible indemnification claims pursuant to the terms of an escrow agreement which expires October 1, 2020. The purchase price is subject to adjustment based on a final calculation of assumed liabilities as defined in the asset purchase agreement and is expected to be finalized during the fourth quarter of 2019.


Stock Repurchase Program


We have a share repurchase program under which we may repurchase shares of our common stock from time to time in the open market, subject to prevailing business and market conditions and other factors. During the ninethree months ended September 30,March 31, 2020 and 2019, we did not repurchase shares and during the nine months ended September 30, 2018, we repurchased approximately 350,000 shares of our common stock in the open market for a total cost of approximately $8.0 million.market. As of September 30, 2019,March 31, 2020, there was approximately $3.8 million available for future repurchases under the buyback program.
 
Significant Customers & Concentration of Credit Risk
 
We have a market concentration of revenue in both the automotive sector and financial & insurance sector. Revenue from the automotive sector accounted for approximately 28%25% and 21%27% of our consolidated revenue for the ninethree months ended September 30,March 31, 2020 and 2019, and 2018, respectively. In addition, we have a concentration of revenue from a single automotive customer, which accounted for approximately 13%14% and 14%13% of our consolidated revenue for the ninethree months ended September 30,March 31, 2020 and 2019, and 2018, respectively. As of September 30, 2019,March 31, 2020, accounts receivable from a single automotive customer totaled $12.3$13.6 million, or 11%13%, of our consolidated accounts receivable balance.


Revenue from the financial & insurance sector accounted for approximately 17%16% and 20%15% of our consolidated revenue for the ninethree months ended September 30, 2019March 31, 2020 and 2018.2019. In addition, we have a concentration of revenue from a single financial services customer, which accounted for approximately 11%9% and 14%11% of our consolidated revenue for the nine-monthsthree-months ended September 30,March 31, 2020 and 2019, and 2018, respectively. As of September 30, 2019,March 31, 2020, billed and unbilled accounts receivable from a single financial services customer totaled $17.5$12.4 million, or 10%8%, of our consolidated accounts receivable and unbilled revenue balances. No other single customer accounted for more than 10% of our consolidated revenue for the ninethree months ended September 30,March 31, 2020 or 2019 or 2018 or consolidated accounts receivable balance as of September 30, 2019.March 31, 2020.



Cash Flows
 
NineThree Months ended September 30, 2019March 31, 2020 Compared to the NineThree Months ended September 30, 2018March 31, 2019
 
Our cash and cash equivalents balance decreased $5.7increased $0.9 million from $13.4$8.2 million as of December 31, 20182019 to $7.7$9.0 million as of September 30, 2019.March 31, 2020. The decreaseincrease in cash and cash equivalents during the ninethree months ended September 30, 2019March 31, 2020 resulted from cash provided by operating activities of $4.6$9.8 million, cash used inprovided by investing activities of $3.3$2.8 million, cash used in financing activities of $5.1$11.7 million and a negative effect of exchange rate changes on cash of $1.8$0.1 million.
 
Cash provided by operating activities was $4.6$9.8 million for the ninethree months ended September 30, 2019March 31, 2020 compared to $3.5$2.6 million cash used in operating activities for the same period in 2018.2019. The increase in cash from operations is primarily due to an increaseimprovement in net income after adjusting for non-cash items, partially offset by a net decrease in working capital balancescash collections of accounts receivable during the ninethree months ended September 30, 2019March 31, 2020 compared to the same period in 2018.2019.
 
Cash provided by investing activities was $2.8 million for the three months ended March 31, 2020 compared to cash used in investing activities was $3.3 million for the nine months ended September 30, 2019 compared to $48.4of $0.8 million for the same period in 2018.2019. The decreaseincrease in cash used infrom investing activities is primarily due to a $44.0$3.3 million decrease inof cash paid to complete acquisitions and a $1.0 million decrease in other investing activities primarily for capitalized software development costs.proceeds from the sale of our alternative fuels division on January 1, 2020.
 
Cash used in financing activities was $5.1$11.7 million for the ninethree months ended September 30, 2019March 31, 2020 compared to cash provided by financing activities of $32.5$0.7 million for the same period in 2018.2019. The decreaseincrease in cash provided byused in financing activities is primarily due to a$8.0 million of net decrease inrepayments of borrowings under our credit agreement, partially offset by $8.8and a $3.0 million decrease in negative cash book balances during the first quarter of cash used for share repurchases in 2018 that did not recur in2020 compared to the first quarter of 2019.
 
Debt


On November 30, 2018, we entered into a Credit Agreement with PNC Bank, National Association, as administrative agent and a syndicate of lenders (the “Credit Agreement”), replacing the prior credit agreement with Wells Fargo dated December 21, 2016, as amended on April 28, 2018 and June 29, 2018 (the "Original Credit Agreement"). The Credit agreement provides for a revolving credit facility, which expires on November 29, 2023, and consists of: a revolving loan facility with a borrowing limit of $200 million, including a $20 million sublimit for foreign borrowings; an accordion feature allowing the Company to request increases in commitments to the credit facility by up to an additional $100 million; a $20 million letter of credit sublimit; and a swingline loan credit sublimit of $20 million. The obligations under the Credit Agreement are guaranteed by certain of the Company's subsidiaries (the "Guarantors"). As collateral security under the Credit Agreement and the guarantees thereof, the Company and the Guarantors have granted to the administrative agent, for the benefit of the lenders, a lien on, and first priority
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security interest in substantially all of their tangible and intangible assets. The proceeds of the Credit Agreement were used, in part, to repay in full all outstanding borrowings under the Original Credit Agreement, and additional proceeds of the revolving credit facility are expected to be used for working capital and other general corporate purposes of the Company and its subsidiaries, including the issuance of letters of credit and Permitted Acquisitions, as defined.


Borrowings under the Credit Agreement may be in the form of Base Rate loans or Euro-Rate loans, at the option of the borrowers, and bear interest at the Base Rate plus 0.25% to 1.25% or the Daily LIBOR Rate plus 1.25% to 2.25% respectively. Base Rate loans will bear interest at a fluctuating per annum Base Rate equal to the highest of (i) the Overnight Bank Funding Rate, plus 0.5%, (ii) the Prime Rate, and (iii) the Daily LIBOR Rate, plus 100 basis points (1.0%); plus an Applicable Margin. Determination of the Applicable Margin is based on a pricing grid that is generally dependent upon the Company's Leverage Ratio (as defined) as of the end of the fiscal quarter for which consolidated financial statements have been most recently delivered. We may prepay the revolving loan, in whole or in part, at any time without premium or penalty, subject to certain conditions.


The Credit Agreement contains customary representations, warranties and affirmative covenants. The Credit Agreement also contains customary negative covenants, subject to negotiated exceptions, including but not limited to: (i) liens, (ii) investments, (iii) indebtedness, (iv) significant corporate changes, including mergers and acquisitions, (v) dispositions, (vi) restricted payments, including stock dividends, and (vii) certain other restrictive agreements. On June 28, 2019May 7, 2020 we entered into an amendment to the Credit Agreement that requiresincreases the company to maintain compliance with a maximum leverage ratio ofwe are required to maintain from 3.0 to 1.0 to 3.75 to 1.0 for the fiscal quarterquarters ending June 30, 2019, 3.5 to 1.0 for the fiscal quarter ending2020, September 30, 2019,2020 and December 31, 2020, and 3.00 to 1.0 for fiscal quarters ending DecemberMarch 31, 20192021 and thereafter, and a minimum interest expense coverage ratio of 3.0 to 1.0. The leverage ratio is computed by dividing our Funded Debt by our Consolidated EBITDA, as those terms are defined in the Credit Agreement, for the trailing four fiscal quarters, and the interest coverage ratio is computed by dividing our Consolidated EBITDA by our Consolidated Interest Expense for the trailing four fiscal quarters. As of September 30, 2019,March 31, 2020, our leverage ratio was 3.32.3 to 1.0 and our interest expense

ratio was 5.76.0 to 1.0, each of which was in compliance with the Credit Agreement. We expectIn addition, the amendment to be in compliance with the lower maximum leverage ratio of 3.0Credit Agreement reduced the borrowing limit under the credit facility from $200 million to 1.0 as of December 31, 2019 due to a reduction in our debt from the proceeds of the sale of our tuition program management business in October 2019, as well as anticipated operating cash flow during the fourth quarter of 2019.$140 million.


As of September 30, 2019,March 31, 2020, there were $113.2$74.8 million of borrowings outstanding and $8.5$22.3 million of available borrowings under the revolving loan facility based on our Leverage Ratio. After the amendment to the revolving loan facility on May 7, 2020, we would have had $46.6 million of available borrowings based on our Leverage Ratio as of March 31, 2020. For the three months ended September 30,March 31, 2020 and 2019, and 2018, the weighted average interest rate on our borrowings was 4.7%3.9% and 3.8%4.8%, respectively. As of September 30, 2019,March 31, 2020, the fair value of our borrowings under the Credit Agreement approximated its carrying value as it bears interest at variable rates. There were $1.3$1.1 million of unamortized debt issue costs related to the Credit Agreement as of September 30, 2019March 31, 2020 which are being amortized to interest expense over the term of the Credit Agreement and are included in Other assets on our consolidated balance sheet.


Off-Balance Sheet Commitments
 
As of September 30, 2019,March 31, 2020, we did not have any off-balance sheet commitments except for letters of credit entered into in the normal course of business.
 
Accounting Standards Issued


We discuss recently issued accounting standards in Note 2 to the accompanying condensed consolidated financial statements.





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Non-GAAP Information
This Form 10-Q references Adjusted EBITDA (earnings before interest, income taxes, depreciation and amortization), a widely used non-GAAP financial measure of operating performance. It is presented as supplemental information that the Company believes is useful to investors to evaluate its results because it excludes certain items that are not directly related to the Company’s core operating performance. In particular, with regard to our comparison of our first quarter 2020 Adjusted EBITDA to our currently anticipated second quarter 2020 Adjusted EBITDA, we believe that certain gains and charges in the first quarter and certain anticipated gains and charges in the second quarter, such as the gain on sale of business, legal acquisition and transaction costs, restructuring charges and severance expense, while difficult to predict in the current environment, will vary significantly and make a quarter to quarter comparison of net income less useful to investors than a comparison of Adjusted EBITDA in understanding the impact of COVID-19 and related effects on our results of operations. The Company is unable without unreasonable efforts to estimate specific line items in Adjusted EBITDA which are necessary to a quantitative reconciliation for the forward-looking information above, due to factors including the COVID-19 pandemic and its rapidly-changing effects. Without the availability of this significant information, the Company is unable to provide such a reconciliation.

Adjusted EBITDA is calculated by adding back to net income interest expense, income tax expense, depreciation and amortization, non-cash stock compensation expense, gain or loss on the change in fair value of contingent consideration and other unusual or infrequently occurring items. For the periods presented, these other items are restructuring charges, severance expense, ERP implementation costs, foreign currency transaction losses, legal acquisition and transaction costs, and gain on sale of business. Adjusted EBITDA should not be considered as a substitute either for net income, as an indicator of the Company’s operating performance, or for cash flow, as a measure of the Company’s liquidity. In addition, because Adjusted EBITDA may not be calculated identically by all companies, the presentation here may not be comparable to other similarly titled measures of other companies.

GP STRATEGIES CORPORATION AND SUBSIDIARIES
Non-GAAP Reconciliation – Adjusted EBITDA
(In thousands)
(Unaudited)


Quarters ended
March 31,
20202019
Net income (loss)$(1,294) $334  
Interest expense978  1,598  
Income tax expense (benefit)(629) 147  
Depreciation and amortization2,177  2,341  
EBITDA1,232  4,420  
Adjustments:
Non-cash stock compensation expense1,256  1,089  
Restructuring charges—  1,119  
Severance expense211  1,011  
Gain on change in fair value of contingent consideration, net—  (50) 
ERP implementation costs—  684  
Foreign currency transaction losses496  345  
Legal acquisition and transaction costs1,038  153  
Impairment of operating lease right-of-use asset255  —  
Gain on divested business(1,064) —  
Adjusted EBITDA$3,424  $8,771  



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Forward-Looking Statements
 
This report contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended.amended, including statements about the anticipated effects of the COVID-19 pandemic and related events on our business and results of operations. The Private Securities Litigation Reform Act of 1995 provides a “safe harbor” for forward looking statements. Forward–looking statements are not statements of historical facts, but rather reflect our current expectations concerning future events and results. We use words such as “expects,” “intends,” “believes,” “may,” “will,” “should,” “could,” “anticipates,” “estimates,” “plans” and similar expressions to indicate forward-looking statements, but their absence does not mean a statement is not forward-looking. Because these forward-looking statements are based upon management’s expectations and assumptions and are subject to risks and uncertainties, there are important factors that could cause actual results to differ materially from those expressed or implied by these forward-looking statements, including, but not limited to, thoseimpact of the COVID-19 pandemic and related events that are beyond our control and difficult to predict, and the other factors set forth in Item 1A - Risk Factors of the Company’s Annual Report on Form 10-K for the fiscal year ended December 31, 20182019 and Part II, Item 1A – Risk Factors of this Quarterly Report on Form 10-Q for the quarter ended March 31, 2020 (including but not limited to Risks Related to Coronavirus Disease 2019 ("COVID-19")) and those other risks and uncertainties detailed in our periodic reports and registration statements filed with the Securities and Exchange Commission. We caution that these risk factors may not be exhaustive. We operate in a continually changing business environment, and new risk factors emerge from time to time. We cannot predict these new risk factors, nor can we assess the effect, if any, of the new risk factors on our business or the extent to which any factor or combination of factors may cause actual results to differ from those expressed or implied by these forward-looking statements.
 
If any one or more of these expectations and assumptions proves incorrect, actual results will likely differ materially from those contemplated by the forward-looking statements. Even if all of the foregoing assumptions and expectations prove correct, actual results may still differ materially from those expressed in the forward-looking statements as a result of factors we may not anticipate or that may be beyond our control. While we cannot assess the future impact that any of these differences could have on our business, financial condition, results of operations and cash flows or the market price of shares of our common stock, the differences could be significant. We do not undertake to update any forward-looking statements made by us, whether as a result of new information, future events or otherwise. You are cautioned not to unduly rely on such forward-looking statements when evaluating the information presented in this report.


Item 3. Quantitative and Qualitative Disclosure About Market Risk
 
Interest rate risk


We are exposed to interest rate risk related to our outstanding debt obligations. On November 30, 2018, we entered into a new credit agreement with a bank which provides for a five-year secured revolving loan facility in an aggregate principal amount of up to $200.0 million. As of September 30, 2019,March 31, 2020, we had $113.2$74.8 million outstanding under the credit facility. We may draw funds from our revolving credit facility under interest rates based on either the Federal Funds Rate or the Adjusted London Interbank Offered Rate (“LIBOR rate”). If these rates increase significantly, our costs to borrow these funds will also increase. In an effort to manage our exposure to this risk, we have previously entered into interest rate derivative contracts. As of September 30, 2019March 31, 2020 we did not have any interest rate hedging instruments in place but may enter into new hedging instruments in the future to mitigate our exposure to interest rate risk.
 

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Item 4. Controls and Procedures


Evaluation of Disclosure Controls and Procedures 


We maintain a comprehensive set of disclosure controls and procedures (as defined in Rules 13a-15(e) and under the Securities Exchange Act of 1934 (“Exchange Act”)) designed to provide reasonable assurance that information required to be disclosed in our filings under the Exchange Act is recorded, processed, summarized and reported accurately and within the time periods specified in the SEC’s rules and forms. Under the supervision and with the participation of our management, including our Chief Executive Officer and our Chief Financial Officer, we have evaluated the effectiveness of the design and operation of our disclosure controls and procedures as of the end of the period covered by this report. Based upon this evaluation, our Chief Executive Officer and Chief Financial Officer concluded that, as of such date, our disclosure controls and procedures were not effective at the reasonable assurance level due to the material weaknesses in our internal control over financial reporting disclosed in our Annual Report on Form 10-K for the year ended December 31, 2018.2019.

SEC guidance permits the exclusion of an evaluation of the effectiveness of a registrant's disclosure controls and procedures as they relate to the internal control over financial reporting for an acquired business during the first year following such acquisition. In the fourth quarter of 2018, we acquired TTi Global, Inc. This acquisition represented $22.0 million of total assets and $40.6 million of revenue as of and for the nine months ended September 30, 2019. Management's evaluation and conclusion as to the effectiveness of the design and operation of the Company's disclosure controls and procedures as of and for the period covered by this report excludes any evaluation of the internal control over financial reporting related to process level controls over the activity of TTi Global, Inc. post-acquisition.


Material Weaknesses and Status of Remediation


As described in Part II, Item 9A of our Annual Report on Form 10-K for the fiscal yearyears ended December 31, 2018, and December 31, 2019, we have begunare implementing a remediation plan to address the material weaknesses disclosed in such Annual Report.Reports. These material weaknesses will not be considered fully remediated until the applicable controls operate for a sufficient period of time and management concludes, through testing, that these controls are operating effectively. Management is committed to remediating the material weaknesses related to the implementation of the ERP system and has been implementing and continues to implement measures designed to ensure that control deficiencies contributing to the material weaknesses are remediated.


Changes in Internal Controls


DuringAs a result of the nine months ended September 30, 2019, we implemented newCOVID-19 pandemic, the majority of our workforce began working remotely in March 2020. These changes to the working environment did not have a material effect on our internal controls to facilitate our adoptionover financial reporting during the first quarter of ASU 2016-02 to ensure the proper identification, accounting, and reporting of material lease arrangements.2020. Other than as disclosed above under “Material Weaknesses and Status of Remediation” and the new internal controls related to our adoption of ASU 2016-02,, there have been no changes in our internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) during the ninethree months ended September 30, 2019March 31, 2020 that have materially affected, or are reasonably likely to materially affect, the Company’s internal control over financial reporting.



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PART II. OTHER INFORMATION
 
Item 1. Legal Proceedings
 
None.
 
Item 1A. Risk Factors
 
The Company has no material changesfollowing risk factors are in addition to the disclosure on this matter maderisk factors set forth in itsour Annual Report on Form 10-K for the fiscal year ended December 31, 2018.2019, filed with the Securities and Exchange Commission (the “SEC”) on March 10, 2020. We may disclose changes to risk factors or disclose additional factors from time to time in our future filings with the SEC. Additional risks and uncertainties not presently known to us or that we currently deem immaterial also may impair our business operations.


Risks Related to Coronavirus Disease 2019 ("COVID-19")

The COVID-19 pandemic adversely affected our results of operations in the first quarter of 2020 and could potentially have a material adverse impact on our business, financial condition and results of operations for at least the remainder of 2020, the extent of which is not now known or predictable.

The COVID-19 pandemic has created volatility, uncertainty and economic disruption for GP Strategies, our customers and vendors, and the markets in which we do business. The scope and impact of the COVID-19 pandemic changed quickly during the first quarter of 2020, as travel restrictions, stay at home orders and other limitations on conducting business came into effect in different forms at different times in the different places where we conduct business. We estimate that the effects of COVID-19 resulted in an approximately $11.5 million decrease in our revenue in the first quarter of 2020 compared to the first quarter of 2019, primarily due to the postponement of certain training events and other delays in client projects. During the first quarter of 2020 and through the date of this report, health and economic conditions in the United States and around the world worsened, and government and customer actions and related events have adversely impacted, and we expect will continue to adversely impact, how we do business and the services that we provide, more significantly than in the first quarter and for a sustained period.

It continues to be too early to assess the full impact that the COVID-19 pandemic, the actions taken in response to it, and the overall effect on the global and regional economies will have on our employees, our operating segments and practices, our customers and vendors, the industries and regions that we serve, or our financial condition and results of operations as a whole. The full impact depends on many factors that are uncertain or not yet identifiable, and in many cases are out of our control. Those factors could include, among other things:

the duration of the COVID-19 pandemic and the types and magnitude of adverse impacts on regional economies, individually, and the global economy, as a whole;
the health and welfare of our employees and contractors and those of our customers and vendors;
evolving business and government actions in response to the pandemic, including stay at home orders, social distancing measures and travel bans;
the varying impact that the pandemic may have on our customers and the industries we serve, including the effect on the automotive and financial industries, which are areas of significant focus for our business;
the response of our customers or prospective clients to the pandemic and its economic effects, including delays, stoppages or terminations of existing engagements or hiring decisions;
the varying demand for the types of services we offer in the geographic regions in which we offer them and whether such services might be deemed essential under applicable government orders or considered more discretionary spending by our customers;
our ability to sell and provide our services and solutions and maintain adequate utilization levels, including as a result of travel restrictions and people working from home;
our ability to scale and cut costs to effectively maintain profitability in light of anticipated revenue reductions;
our ability to continue to effectively market our services;
our ability to replace engagements as they end or are terminated, stopped or delayed;
29


the ability of our employees to effectively provide services, including as a result of travel restrictions or the need to work remotely;
the ability of our clients to pay, to make timely payments or to pay in full;
any disruption to the Internet and related systems, which may impact our ability to provide our services and solutions remotely, and increased vulnerability to hackers or third parties seeking to disrupt operations; and
the timing of finding effective treatments or a cure or a vaccine.

Such factors may increase the currently anticipated duration and severity of the pandemic and its effects. If the pandemic and its effects are worse or last longer, that could result in fewer or delayed engagements, less profitable engagements, reduction of existing or new work, a less profitable mix of work, or an overall reduction in operations. Any of these factors and others we have not yet identified could cause or contribute to the risks and uncertainties facing the Company and our clients and could materially adversely affect our business or portions thereof, and our financial condition, results of operations or stock price.

The COVID-19 pandemic could impact our segments and practices, the types of services they provide, and the regions in which we operate, differently.

Each of our two segments consists of two global practice areas, and each global practice area contains various service lines with varying expertise and industry and geographic focus.We expect that disruptions arising out of the COVID-19 pandemic could affect the operations of our business segments, practices and service lines or the regions in which we operate, differently.

The Company may encounter operational risks arising from changes in the way the Company conducts business during the COVID-19 pandemic.

The majority of our employees are working remotely and rely heavily on technology to perform their jobs. Risks arising from our reliance on remote communications, virtual meetings and other forms of technology could include elevated cybersecurity risks and difficulty protecting company and client confidential communications. The Company may also experience impairments or declines in the effectiveness, capabilities and capacity of certain technology we employ, including issues with virtual meetings or other remote communications systems. Certain employees or regions could experience difficulties accessing and maintaining Internet connections or issues with saving and retrieving information from cloud-based and other computing systems relied on by the Company. Furthermore, the Company’s increased reliance during the pandemic on technology may not be as effective as our historical practice of reliance on a combination of technology and in-person resources. The Company’s investment of time and resources to assure the functionality of the Company’s systems and mitigate technological risks may be more difficult to achieve or not wholly successful. If the Company experiences cybersecurity issues, is unable to protect confidential information, or is unable to adequately provide services or perform corporate functions, all or portions of the Company’s ability to conduct business and operate may be impaired. In such event, the Company’s financial condition and results of operations could be materially adversely affected.

The COVID-19 pandemic could adversely impact the health and welfare of our key employees of the Company, which could have a material adverse effect on our ability to secure or perform client engagements and our results of operations.

We rely heavily on our customer-facing employees to secure and perform customer engagements. If the health and welfare of customer-facing employees or employees providing critical corporate functions, including our executive officers, deteriorates, the number of employees affected becomes significant, or an employee with skills and knowledge that are difficult to replicate becomes unavailable due to the COVID-19 pandemic, our ability to win business and provide services, as well as utilization, employee morale, customer relationships, business prospects, and results of operations of one or more of our segments or practices, or the Company as a whole, could be materially adversely affected.


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Item 2. Unregistered Sales of Equity Securities and Use of Proceeds


The following table provides information about the Company's share repurchase activity for the three months ended September 30, 2019:March 31, 2020: 
  Issuer Purchases of Equity Securities
  
Total number
of shares purchased
  
Average
price paid per share
 
Total number
of shares
purchased as
part of publicly announced program
 
Approximate
dollar value of
shares that may yet
be purchased under the program (1)
Month     
July 1 - 31, 2019 
  $
 
 $3,755,000
August 1 - 31, 2019 586
(2) $13.99
 
 $3,755,000
September 1 - 30, 2019 
  $
 
 $3,755,000
 Issuer Purchases of Equity Securities
Total number
of shares purchased
Average
price paid per share
Total number
of shares
purchased as
part of publicly announced program
Approximate
dollar value of
shares that may yet
be purchased under the program (1)
Month 
January 1 - 31, 2020517  (2) $12.83  —  $3,755,000  
February 1 - 29, 2020—  $—  —  $3,755,000  
March 1 - 31, 2020—  $—  —  $3,755,000  
 
(1)We have a share repurchase program under which we may repurchase shares of our common stock from time to time in the open market subject to prevailing business and market conditions and other factors. There is no expiration date for the repurchase program.
(2)Includes shares surrendered by employees to satisfy minimum tax withholding obligations on restricted stock units which vested during the third quarter of 2019.

(1)We have a share repurchase program under which we may repurchase shares of our common stock from time to time in the open market subject to prevailing business and market conditions and other factors. There is no expiration date for the repurchase program.

(2)Includes shares surrendered by employees to satisfy minimum tax withholding obligations on restricted stock units which vested during the first quarter of 2020.

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Item 6. Exhibits

101The following materials from GP Strategies Corporation’s Quarterly Report on Form 10-Q for the quarter ended March 31, 2020, formatted in XBRL (eXtensible Business Reporting Language): (i) Condensed Consolidated Balance Sheets; (ii) Condensed Consolidated Statements of Operations; (iii) Condensed Consolidated Statements of Comprehensive Income (Loss), (iv) Condensed Consolidated Statements of Stockholders' Equity, (v) Condensed Consolidated Statements of Cash Flows; and (vi) Notes to Condensed Consolidated Financial Statements.*
Item 6.Exhibits
31.1
31.2
32.1
101The following materials from GP Strategies Corporation’s Quarterly Report on Form 10-Q for the quarter ended September 30, 2019, formatted in XBRL (eXtensible Business Reporting Language): (i) Condensed Consolidated Balance Sheets; (ii) Condensed Consolidated Statements of Operations; (iii) Condensed Consolidated Statements of Comprehensive Income, (iv) Condensed Consolidated Statements of Stockholders' Equity, (v) Condensed Consolidated Statements of Cash Flows; and (vi) Notes to Condensed Consolidated Financial Statements.*
*Filed herewith.



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SIGNATURES
 
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
 
GP STRATEGIES CORPORATION
November 7, 2019May 11, 2020/s/  Scott N. Greenberg
Scott N. Greenberg
Chief Executive Officer
November 7, 2019May 11, 2020/s/  Michael R. Dugan
Michael R. Dugan
Executive Vice President and Chief Financial Officer


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