UNITED STATES SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 10-Q

ý QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d)

OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended ~~March 31,~~June 30, 2018

o TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d)

OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from _______ to _______

Commission file number: 001-10898

The Travelers Companies, Inc.

(Exact name of registrant as specified in its charter)

____________________________________________________________________



Minnesota		41-0518860
(State or other jurisdiction of incorporation or organization)		(I.R.S. Employer Identification No.)

485 Lexington Avenue

New York, NY 10017

(Address of principal executive offices) (Zip Code)

(917) 778-6000

(Registrant’s telephone number, including area code)

_________________________________________________________

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ý No o

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).

Yes ý No o

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act:



Large accelerated filer	ý	Accelerated filer	o

Non-accelerated filer	o	Smaller reporting company	o
~~(Do~~ (Do not check if a smaller reporting company)
		Emerging growth company	o

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. o

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).

Yes o No ý

The number of shares of the Registrant’s Common Stock, without par value, outstanding at ~~April 19,~~July 16, 2018 was ~~270,261,296.~~267,683,231.

The Travelers Companies, Inc.

Quarterly Report on Form 10-Q

For Quarterly Period Ended ~~March 31,~~June 30, 2018

TABLE OF CONTENTS



		Page
	Part I — Financial Information

Item 1.	Financial Statements:

	Consolidated Statement of Income (Unaudited) — Three Months and Six Months Ended ~~March 31,~~June 30, 2018 and 2017	3

	Consolidated Statement of Comprehensive Income (Loss) (Unaudited) — Three Months and Six Months Ended ~~March 31,~~June 30, 2018 and 2017	4

	Consolidated Balance Sheet — ~~March 31,~~June 30, 2018 (Unaudited) and December 31, 2017	5

	Consolidated Statement of Changes in Shareholders’ Equity (Unaudited) — ~~Three~~Six Months Ended ~~March 31,~~June 30, 2018 and 2017	6

	Consolidated Statement of Cash Flows (Unaudited) — ~~Three~~Six Months Ended ~~March 31,~~June 30, 2018 and 2017	7

	Notes to Consolidated Financial Statements (Unaudited)	8

Item 2.	Management’s Discussion and Analysis of Financial Condition and Results of Operations	3642

Item 3.	Quantitative and Qualitative Disclosures About Market Risk	6575

Item 4.	Controls and Procedures	6575

	Part II — Other Information

Item 1.	Legal Proceedings	6575

Item 1A.	Risk Factors	6576

Item 2.	Unregistered Sales of Equity Securities and Use of Proceeds	6676

Item 5.	Other Information	6676

Item 6.	Exhibits	6777

	SIGNATURES	6878

PART 1 — FINANCIAL INFORMATION

Item 1. FINANCIAL STATEMENTS

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENT OF INCOME (Unaudited)

(in millions, except per share amounts)


For the three months ended March 31,	2018			2017
						Three Months Ended June 30,				Six Months Ended June 30,
						2018		2017		2018		2017

Revenues
Premiums	$	6,537		$	6,183	$	6,695	$	6,351	$	13,232	$	12,534
Net investment income	603			610		595		598		1,198		1,208
Fee income	103			113		112		116		215		229
Net realized investment gains (losses)⁽¹⁾	(11		)	5
Net realized investment gains ⁽¹⁾						36		80		25		85
Other revenues	54			31		39		39		93		70

Total revenues	7,286			6,942		7,477		7,184		14,763		14,126

Claims and expenses
Claims and claim adjustment expenses	4,296			4,094		4,562		4,225		8,858		8,319
Amortization of deferred acquisition costs	1,061			1,003		1,081		1,032		2,142		2,035
General and administrative expenses	1,062			996		1,113		1,045		2,175		2,041
Interest expense	89			89		90		92		179		181
Total claims and expenses	6,508			6,182		6,846		6,394		13,354		12,576

Income before income taxes	778			760		631		790		1,409		1,550
Income tax expense	109			143		107		195		216		338
Net income	$	669		$	617	$	524	$	595	$	1,193	$	1,212

Net income per share
Basic	$	2.45		$	2.19	$	1.93	$	2.13	$	4.39	$	4.32
Diluted	$	2.42		$	2.17	$	1.92	$	2.11	$	4.35	$	4.28

Weighted average number of common shares outstanding
Basic	271.0			279.7		268.7		277.5		269.8		278.6
Diluted	273.9			282.4		271.1		280.0		272.5		281.2

Cash dividends declared per common share	$	0.72		$	0.67	$	0.77	$	0.72	$	1.49	$	1.39

(1)

Total other-than-temporary impairment (OTTI) ~~gains (losses)~~losses were $0$(1) million and ~~$(1)~~$(5) million for the three months ended ~~March 31,~~June 30, 2018 and 2017, respectively, and $(1) million and $(6) million for the six months ended June 30, 2018 and 2017, respectively. Of total OTTI, credit losses of $0$(1) million and ~~$(2)~~$(5) million for the three months ended ~~March 31,~~June 30, 2018 and 2017, respectively, and $(1) million and $(7) million for the six months ended June 30, 2018 and 2017, respectively, were recognized in net realized investment ~~gains (losses).~~gains. In addition, unrealized gains (losses) from other changes in total OTTI of $0 million for each of the three months ended June 30, 2018 and 2017, respectively, and $0 million and $1 million for the ~~three~~six months ended ~~March 31,~~June 30, 2018 and 2017, respectively, were recognized in other comprehensive income (loss) as part of changes in net unrealized gains (losses) on investment securities having credit losses recognized in the consolidated statement of income.

The accompanying notes are an integral part of the consolidated financial statements.

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME (LOSS) (Unaudited)

(in millions)


For the three months ended March 31,	2018			2017
						Three Months Ended June 30,					Six Months Ended June 30,
						2018			2017		2018			2017

Net income	$	669		$	617	$	524		$	595	$	1,193		$	1,212

Other comprehensive income (loss):
Changes in net unrealized gains on investment securities:
Changes in net unrealized gains (losses) on investment securities:
Having no credit losses recognized in the consolidated statement of income	(1,203		)	144		(298		)	327		(1,501		)	471
Having credit losses recognized in the consolidated statement of income	(2		)	—		(12		)	2		(14		)	2
Net changes in benefit plan assets and obligations	22			17		21			17		43			34
Net changes in unrealized foreign currency translation	6			41		(158		)	48		(152		)	89
Other comprehensive income (loss) before income taxes	(1,177		)	202		(447		)	394		(1,624		)	596
Income tax expense (benefit)	(244		)	62		(81		)	123		(325		)	185
Other comprehensive income (loss), net of taxes	(933		)	140		(366		)	271		(1,299		)	411
Comprehensive income (loss)	$	(264	)	$	757	$	158		$	866	$	(106	)	$	1,623

The accompanying notes are an integral part of the consolidated financial statements.

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

CONSOLIDATED BALANCE SHEET

(in millions)


	March 31, 2018			December 31, 2017			June 30, 2018			December 31, 2017
	(Unaudited)						(Unaudited)
Assets
Fixed maturities, available for sale, at fair value (amortized cost $62,093 and $61,316)	$	62,266		$	62,694
Equity securities, at fair value(cost $431 and $440)	430			453
Fixed maturities, available for sale, at fair value (amortized cost $62,674 and $61,316)							$	62,536		$	62,694
Equity securities, at fair value(cost $409 and $440)							424			453
Real estate investments	954			932			954			932
Short-term securities	4,486			4,895			3,692			4,895
Other investments	3,588			3,528			3,555			3,528
Total investments	71,724			72,502			71,161			72,502
Cash	397			344			415			344
Investment income accrued	567			606			610			606
Premiums receivable	7,536			7,144			7,786			7,144
Reinsurance recoverables	8,298			8,309			8,258			8,309
Ceded unearned premiums	777			551			698			551
Deferred acquisition costs	2,086			2,025			2,161			2,025
Deferred taxes	368			70			463			70
Contractholder receivables	4,835			4,775			4,830			4,775
Goodwill	3,959			3,951			3,931			3,951
Other intangible assets	341			342			356			342
Other assets	2,788			2,864			2,854			2,864
Total assets	$	103,676		$	103,483		$	103,523		$	103,483

Liabilities
Claims and claim adjustment expense reserves	$	49,810		$	49,650		$	49,961		$	49,650
Unearned premium reserves	13,424			12,915			13,755			12,915
Contractholder payables	4,835			4,775			4,830			4,775
Payables for reinsurance premiums	498			274			396			274
Debt	6,963			6,571			6,464			6,571
Other liabilities	5,167			5,567			5,494			5,567
Total liabilities	80,697			79,752			80,900			79,752

Shareholders’ equity
Common stock (1,750.0 shares authorized; 270.3 and 271.5 shares issued, 270.2 and 271.4 shares outstanding)	22,995			22,886
Common stock (1,750.0 shares authorized; 267.8 and 271.5 shares issued, 267.7 and 271.4 shares outstanding)							23,040			22,886
Retained earnings	33,981			33,462			34,296			33,462
Accumulated other comprehensive loss	(1,322		)	(343		)	(1,688		)	(343		)
Treasury stock, at cost (503.7 and 500.9 shares)	(32,675		)	(32,274		)
Treasury stock, at cost (506.4 and 500.9 shares)							(33,025		)	(32,274		)
Total shareholders’ equity	22,979			23,731			22,623			23,731
Total liabilities and shareholders’ equity	$	103,676		$	103,483		$	103,523		$	103,483

The accompanying notes are an integral part of the consolidated financial statements.

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENT OF CHANGES IN SHAREHOLDERS’ EQUITY (Unaudited)

(in millions)


For the three months ended March 31,	2018			2017
For the six months ended June 30,							2018			2017

Common stock
Balance, beginning of year	$	22,886		$	22,614		$	22,886		$	22,614
Employee share-based compensation	65			68			77			94
Compensation amortization under share-based plans	44			42			77			73
Balance, end of period	22,995			22,724			23,040			22,781

Retained earnings
Balance, beginning of year	33,462			32,196			33,462			32,196
Cumulative effect of adoption of updated accounting guidance for equity financial instruments at January 1, 2018	22			—			22			—
Reclassification of certain tax effects from accumulated other comprehensive income at January 1, 2018	24			—			24			—
Net income	669			617			1,193			1,212
Dividends	(197		)	(190		)	(406		)	(391		)
Other	1			—			1			(1		)
Balance, end of period	33,981			32,623			34,296			33,016

Accumulated other comprehensive income (loss), net of tax
Accumulated other comprehensive loss, net of tax
Balance, beginning of year	(343		)	(755		)	(343		)	(755		)
Cumulative effect of adoption of updated accounting guidance for equity financial instruments at January 1, 2018	(22		)	—			(22		)	—
Reclassification of certain tax effects from accumulated other comprehensive income at January 1, 2018	(24		)	—			(24		)	—
Other comprehensive income (loss)	(933		)	140			(1,299		)	411
Balance, end of period	(1,322		)	(615		)	(1,688		)	(344		)

Treasury stock, at cost
Balance, beginning of year	(32,274		)	(30,834		)	(32,274		)	(30,834		)
Treasury stock acquired — share repurchase authorization	(350		)	(225		)	(700		)	(700		)
Net shares acquired related to employee share-based compensation plans	(51		)	(61		)	(51		)	(61		)
Balance, end of period	(32,675		)	(31,120		)	(33,025		)	(31,595		)

Total shareholders’ equity	$	22,979		$	23,612		$	22,623		$	23,858

Common shares outstanding
Balance, beginning of year	271.4			279.6			271.4			279.6
Treasury stock acquired — share repurchase authorization	(2.5		)	(1.9		)	(5.2		)	(5.7		)
Net shares issued under employee share-based compensation plans	1.3			1.7			1.5			2.0
Balance, end of period	270.2			279.4			267.7			275.9

The accompanying notes are an integral part of the consolidated financial statements.

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENT OF CASH FLOWS (Unaudited)

(in millions)


For the three months ended March 31,	2018			2017
For the six months ended June 30,							2018			2017
Cash flows from operating activities
Net income	$	669		$	617		$	1,193		$	1,212
Adjustments to reconcile net income to net cash provided by operating activities:
Net realized investment (gains) losses	11			(5		)
Net realized investment gains							(25		)	(85		)
Depreciation and amortization	212			211			411			409
Deferred federal income tax expense (benefit)	(56		)	151			(70		)	106
Amortization of deferred acquisition costs	1,061			1,003			2,142			2,035
Equity in income from other investments	(95		)	(109		)	(169		)	(210		)
Premiums receivable	(397		)	(286		)	(660		)	(609		)
Reinsurance recoverables	5			94			29			157
Deferred acquisition costs	(1,124		)	(1,065		)	(2,284		)	(2,157		)
Claims and claim adjustment expense reserves	180			334			435			498
Unearned premium reserves	518			475			879			689
Other	(430		)	(572		)	(183		)	(291		)
Net cash provided by operating activities	554			848			1,698			1,754

Cash flows from investing activities
Proceeds from maturities of fixed maturities	1,950			2,218			3,657			4,300
Proceeds from sales of investments:
Fixed maturities	1,085			188			2,607			563
Equity securities	26			21			92			200
Real estate investments	—			11			—			20
Other investments	114			122			189			233
Purchases of investments:
Fixed maturities	(3,920		)	(3,056		)	(7,952		)	(5,673		)
Equity securities	(20		)	(22		)	(60		)	(166		)
Real estate investments	(33		)	(16		)	(44		)	(26		)
Other investments	(142		)	(124		)	(275		)	(259		)
Net sales of short-term securities	410			49
Net (purchases) sales of short-term securities							1,202			(424		)
Securities transactions in course of settlement	202			157			279			170
Other	(53		)	(63		)	(152		)	(128		)
Net cash used in investing activities	(381		)	(515		)	(457		)	(1,190		)

Cash flows from financing activities
Treasury stock acquired — share repurchase authorization	(350		)	(225		)	(700		)	(700		)
Treasury stock acquired — net employee share-based compensation	(51		)	(61		)	(51		)	(61		)
Dividends paid to shareholders	(197		)	(190		)	(404		)	(389		)
Payment of debt	(100		)	—			(600		)	(207		)
Issuance of debt	491			—			491			689
Issuance of common stock — employee share options	85			83			98			118
Net cash used in financing activities	(122		)	(393		)	(1,166		)	(550		)
Effect of exchange rate changes on cash	2			2			(4		)	7
Net increase (decrease) in cash	53			(58		)
Net increase in cash							71			21
Cash at beginning of year	344			307			344			307
Cash at end of period	$	397		$	249		$	415		$	328

Supplemental disclosure of cash flow information
Income taxes paid	$	56		$	2		$	238		$	323
Interest paid	$	39		$	43		$	175		$	178

The accompanying notes are an integral part of the consolidated financial statements.

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited)

1. BASIS OF PRESENTATION AND ACCOUNTING POLICIES

Basis of Presentation

The interim consolidated financial statements include the accounts of The Travelers Companies, Inc. (together with its subsidiaries, the Company). These financial statements are prepared in conformity with U.S. generally accepted accounting principles (GAAP) and are unaudited. In the opinion of the Company’s management, all adjustments necessary for a fair presentation have been reflected. Certain financial information that is normally included in annual financial statements prepared in accordance with GAAP, but that is not required for interim reporting purposes, has been omitted. All material intercompany transactions and balances have been eliminated. The accompanying interim consolidated financial statements and related notes should be read in conjunction with the Company’s consolidated financial statements and related notes included in the Company’s Annual Report on Form 10-K for the year ended December 31, 2017 (the Company’s 2017 Annual Report).

The preparation of the interim consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the interim consolidated financial statements and the reported amounts of revenues and claims and expenses during the reporting period. Actual results could differ from those estimates. Certain reclassifications have been made to the 2017 financial statements to conform to the 2018 presentation.

Adoption of Accounting Standards

Financial Instruments: Recognition and Measurement of Financial Assets and Financial Liabilities

In January 2016, the Financial Accounting Standards Board (FASB) issued updated guidance to address the recognition, measurement, presentation and disclosure of certain financial instruments. The updated guidance requires equity investments, except those accounted for under the equity method of accounting, that have readily determinable fair value to be measured at fair value with any changes in fair value recognized in net income. Equity securities that do not have readily determinable fair values may be measured at estimated fair value or cost less impairment, if any, adjusted for subsequent observable price changes, with changes in the carrying value recognized in net income. A qualitative assessment for impairment is required for equity investments without readily determinable fair values. The updated guidance also eliminates the requirement to disclose the method and significant assumptions used to estimate the fair value of financial instruments measured at amortized cost on the balance sheet. The updated guidance was effective for the quarter ended March 31, 2018. The adoption of this guidance resulted in the recognition of $22 million of net after-tax unrealized gains on equity investments as a cumulative effect adjustment that increased retained earnings as of January 1, 2018 and decreased accumulated other comprehensive income (AOCI) by the same amount. The Company elected to report changes in the fair value of equity investments in net realized investment gains (losses). At December 31, 2017, equity investments were classified as available-for-sale on the Company's balance sheet. However, upon adoption, the updated guidance eliminated the available-for-sale balance sheet classification for equity investments.

Reclassification of Certain Tax Effects from Accumulated Other Comprehensive Income

On February 14, 2018, the FASB issued updated guidance that allows a reclassification from AOCI to retained earnings of the stranded tax effects that occurred due to the enactment of the Tax Cuts and Jobs Act of 2017 (TCJA). The updated guidance is effective for reporting periods beginning after December 15, 2018 and is to be applied retrospectively to each period in which there are items impacted by the TCJA remaining in AOCI or at the beginning of the period of adoption. Early adoption is permitted. The Company adopted the updated guidance effective January 1, 2018 and elected to reclassify the income tax effects of the TCJA from AOCI to retained earnings as of January 1, 2018. This reclassification resulted in an increase in retained earnings of $24 million as of January 1, 2018 and a decrease in AOCI by the same amount.

Revenue from Contracts with Customers

In May 2014, the FASB issued updated guidance to clarify the principles for recognizing revenue. The updated guidance was effective for reporting periods beginning after December 15, 2017, and requires an entity to recognize revenue as performance obligations are met, in order to reflect the transfer of goods or services to customers in an amount that reflects the consideration the entity is entitled to receive for those goods or services. For the ~~three~~six months ended ~~March 31,~~June 30, 2018, approximately ~~$40~~$83 million,

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued

1. BASIS OF PRESENTATION AND ACCOUNTING POLICIES, Continued

or less than 1% of the Company's total revenues, were within the scope of this updated guidance and were generated from the services described below.

While insurance contracts are not within the scope of this updated guidance, the Company’s revenue related to certain services with no underlying insurance risk is subject to the updated guidance. These services include the following: (i) insurance-related services, such as risk management services, claims administration, loss control and risk management information services on behalf of non-insureds; (ii) servicing carrier fees for various residual market pools and associations; and (iii) administrative fees related to servicing third-party insurers’ obligations to participate in the Workers' Compensation Residual Market Plans in certain states. The revenues earned from these service contracts were not impacted by the adoption of the updated guidance. These revenues are earned on a pro rata basis over the contract service period and reported in fee income in the Company’s consolidated statement of income.

Commissions earned from on-line insurance brokerage services are also subject to this updated guidance and were also not impacted by the adoption of the updated guidance. Commissions are earned upon collection of the gross premium in accordance with the contracts and an accrual is made to recognize policy cancellations, either at the policyholder’s direction or for non-payment. Commissions are reported in other revenues in the Company's consolidated statement of income.

The Company does not capitalize the costs to obtain or fulfill the contracts for which revenues are reported in fee income and other income, and has not recognized any impairment losses on the receivables related to these contracts during the ~~three~~six months ended ~~March 31,~~June 30, 2018.

The Company adopted the updated guidance effective January 1, 2018. The adoption did not have an effect on the Company’s results of operations, financial position or liquidity.

Statement of Cash Flows: Classification of Certain Cash Receipts and Cash Payments

In August 2016, the FASB issued updated guidance on the classification of cash flows related to certain activities in the statement of cash flows to reduce diversity in practice. The updated guidance was effective for reporting periods beginning after December 15, 2017 and was applied retrospectively to all periods presented. Under the new guidance, distributions received on equity method investments that are considered to be a return on investment are reported as cash flows from operating activities. These distributions were previously reported as cash flows from investing activities. The adoption of this guidance had no effect on the Company’s results of operations, financial position or liquidity.

For information regarding accounting standards that the Company adopted during the years presented, see the “Adoption of Accounting Standards” section of note 1 of notes to the consolidated financial statements in the Company’s 2017 Annual Report.

Accounting Standards Not Yet Adopted

For information regarding accounting standards that the Company has not yet adopted, see the “Other Accounting Standards Not Yet Adopted” section of note 1 of notes to the consolidated financial statements in the Company’s 2017 Annual Report.

Nature of Operations

The Company’s results are reported in the following three business segments — Business Insurance, Bond & Specialty Insurance and Personal Insurance. These segments reflect the manner in which the Company’s businesses are currently managed and represent an aggregation of products and services based on the type of customer, how the business is marketed and the manner in which risks are underwritten. For more information regarding the Company’s nature of operations, see the “Nature of Operations” section of note 1 of notes to the consolidated financial statements in the Company’s 2017 Annual Report.

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued

2. SEGMENT INFORMATION

The following tables summarize the components of the Company’s revenues, income (loss) and total assets by reportable business segments:


(For the three months ended March 31, in millions)	Business Insurance		Bond & Specialty Insurance		Personal Insurance		Total Reportable Segments
(For the three months ended June 30, in millions)									Business Insurance		Bond & Specialty Insurance		Personal Insurance			Total Reportable Segments

2018
Premiums	$	3,568	$	582	$	2,387	$	6,537	$	3,641	$	601	$	2,453		$	6,695
Net investment income	446		58		99		603		440		57		98			595
Fee income	99		—		4		103		107		—		5			112
Other revenues	31		6		17		54		20		5		14			39
Total segment revenues ⁽¹⁾	$	4,144	$	646	$	2,507	$	7,297	$	4,208	$	663	$	2,570		$	7,441

Segment income ⁽¹⁾	$	452	$	173	$	129	$	754
Segment income (loss) ⁽¹⁾									$	385	$	204	$	(17	)	$	572

2017
Premiums	$	3,429	$	555	$	2,199	$	6,183	$	3,504	$	575	$	2,272		$	6,351
Net investment income	453		61		96		610		447		56		95			598
Fee income	109		—		4		113		112		—		4			116
Other revenues	9		5		16		30		15		6		15			36
Total segment revenues ⁽¹⁾	$	4,000	$	621	$	2,315	$	6,936	$	4,078	$	637	$	2,386		$	7,101

Segment income ⁽¹⁾	$	442	$	145	$	89	$	676	$	429	$	163	$	12		$	604


(1)	Segment revenues for reportable business segments exclude net realized investment gains (losses). Segment income (loss) for reportable business segments equals net income excluding the after-tax impact of net realized investment gains (losses).



(For the six months ended June 30, in millions)	Business Insurance		Bond & Specialty Insurance		Personal Insurance		Total Reportable Segments
2018
Premiums	$	7,209	$	1,183	$	4,840	$	13,232
Net investment income	886		115		197		1,198
Fee income	206		—		9		215
Other revenues	51		11		31		93
Total segment revenues (1)	$	8,352	$	1,309	$	5,077	$	14,738

Segment income (1)	$	837	$	377	$	112	$	1,326

2017
Premiums	$	6,933	$	1,130	$	4,471	$	12,534
Net investment income	900		117		191		1,208
Fee income	221		—		8		229
Other revenues	24		11		31		66
Total segment revenues (1)	$	8,078	$	1,258	$	4,701	$	14,037

Segment income (1)	$	871	$	308	$	101	$	1,280


(1)	Segment revenues for reportable business segments exclude net realized investment gains (losses). Segment income for reportable business segments equals net income excluding the after-tax impact of net realized investment gains (losses).

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued

2. SEGMENT INFORMATION, Continued

Business Segment Reconciliations


	Three Months Ended March 31,						Three Months Ended June 30,						Six Months Ended June 30,
(in millions)	2018			2017			2018			2017			2018			2017
Revenue reconciliation
Earned premiums
Business Insurance:
Domestic:
Workers’ compensation	$	971		$	976		$	973		$	999		$	1,944		$	1,975
Commercial automobile	562			506			587			521			1,149			1,027
Commercial property	438			435			453			443			891			878
General liability	521			491			535			498			1,056			989
Commercial multi-peril	805			774			822			797			1,627			1,571
Other	7			7			6			7			13			14
Total Domestic	3,304			3,189			3,376			3,265			6,680			6,454
International	264			240			265			239			529			479
Total Business Insurance	3,568			3,429			3,641			3,504			7,209			6,933
Bond & Specialty Insurance:
Domestic:
Fidelity and surety	246			234			253			245			499			479
General liability	242			235			248			239			490			474
Other	47			45			49			46			96			91
Total Domestic	535			514			550			530			1,085			1,044
International	47			41			51			45			98			86
Total Bond & Specialty Insurance	582			555			601			575			1,183			1,130
Personal Insurance:
Domestic:
Automobile	1,225			1,094			1,261			1,145			2,486			2,239
Homeowners and Other	995			955			1,022			977			2,017			1,932
Total Domestic	2,220			2,049			2,283			2,122			4,503			4,171
International	167			150			170			150			337			300
Total Personal Insurance	2,387			2,199			2,453			2,272			4,840			4,471
Total earned premiums	6,537			6,183			6,695			6,351			13,232			12,534
Net investment income	603			610			595			598			1,198			1,208
Fee income	103			113			112			116			215			229
Other revenues	54			30			39			36			93			66
Total segment revenues	7,297			6,936			7,441			7,101			14,738			14,037
Other revenues	—			1			—			3			—			4
Net realized investment gains (losses)	(11		)	5
Net realized investment gains							36			80			25			85
Total revenues	$	7,286		$	6,942		$	7,477		$	7,184		$	14,763		$	14,126
Income reconciliation, net of tax
Total segment income	$	754		$	676		$	572		$	604		$	1,326		$	1,280
Interest Expense and Other ⁽¹⁾	(76		)	(62		)	(78		)	(61		)	(154		)	(123		)
Core income	678			614			494			543			1,172			1,157
Net realized investment gains (losses)	(9		)	3
Net realized investment gains							30			52			21			55
Net income	$	669		$	617		$	524		$	595		$	1,193		$	1,212

(1) The primary component of Interest Expense and Other was after-tax interest expense of ~~$70~~$71 million and ~~$58~~$60 million in the three months ended ~~March 31,~~June 30, 2018 and 2017, respectively, and $141 million and $118 million in the six months ended June 30, 2018 and 2017, respectively.

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued

2. SEGMENT INFORMATION, Continued


(in millions)	March 31, 2018		December 31, 2017		June 30, 2018		December 31, 2017
Asset reconciliation
Business Insurance	$	78,747	$	78,082	$	78,500	$	78,082
Bond & Specialty Insurance	8,787		8,776		8,757		8,776
Personal Insurance	15,605		15,949		15,697		15,949
Total segment assets	103,139		102,807		102,954		102,807
Other assets ⁽¹⁾	537		676		569		676
Total consolidated assets	$	103,676	$	103,483	$	103,523	$	103,483


(1)	The primary components of other assets at ~~March 31,~~June 30, 2018 were accrued over-funded benefit plan assets related to the Company’s qualified domestic pension plan and other intangible assets, and the primary components at December 31, 2017 were accrued over-funded benefit plan assets related to the Company’s qualified domestic pension plan, other intangible assets and deferred taxes.

3. INVESTMENTS

Fixed Maturities

The amortized cost and fair value of investments in fixed maturities classified as available for sale were as follows:


	Amortized		Gross Unrealized				Fair		Amortized		Gross Unrealized				Fair
(at March 31, 2018, in millions)	Cost		Gains		Losses		Value
(at June 30, 2018, in millions)									Cost		Gains		Losses		Value
U.S. Treasury securities and obligations of U.S. government and government agencies and authorities	$	2,051	$	2	$	19	$	2,034	$	2,041	$	1	$	23	$	2,019
Obligations of states, municipalities and political subdivisions:
Local general obligation	13,593		215		127		13,681		13,992		201		136		14,057
Revenue	10,512		177		91		10,598		9,857		171		88		9,940
State general obligation	1,391		21		12		1,400		1,384		19		12		1,391
Pre-refunded	3,638		123		—		3,761		3,432		111		1		3,542
Total obligations of states, municipalities and political subdivisions	29,134		536		230		29,440		28,665		502		237		28,930
Debt securities issued by foreign governments	1,326		9		8		1,327		1,281		8		8		1,281
Mortgage-backed securities, collateralized mortgage obligations and pass-through securities	2,495		76		40		2,531		2,499		66		49		2,516
All other corporate bonds	27,000		231		389		26,842		28,102		161		563		27,700
Redeemable preferred stock	87		5		—		92		86		4		—		90
Total	$	62,093	$	859	$	686	$	62,266	$	62,674	$	742	$	880	$	62,536

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued

3. INVESTMENTS, Continued



	Amortized		Gross Unrealized				Fair
(at December 31, 2017, in millions)	Cost		Gains		Losses		Value
U.S. Treasury securities and obligations of U.S. government and government agencies and authorities	$	2,080	$	4	$	8	$	2,076
Obligations of states, municipalities and political subdivisions:
Local general obligation	13,488		444		26		13,906
Revenue	11,307		338		19		11,626
State general obligation	1,443		44		3		1,484
Pre-refunded	3,758		142		1		3,899
Total obligations of states, municipalities and political subdivisions	29,996		968		49		30,915
Debt securities issued by foreign governments	1,505		14		10		1,509
Mortgage-backed securities, collateralized mortgage obligations and pass-through securities	2,334		87		11		2,410
All other corporate bonds	25,311		478		100		25,689
Redeemable preferred stock	90		5		—		95
Total	$	61,316	$	1,556	$	178	$	62,694

Pre-refunded bonds of ~~$3.76~~$3.54 billion and $3.90 billion at ~~March 31,~~June 30, 2018 and December 31, 2017, respectively, were bonds for which states or municipalities have established irrevocable trusts, almost exclusively comprised of U.S. Treasury securities and obligations of U.S. government and government agencies and authorities. These trusts were created to fund the payment of principal and interest due under the bonds.

Proceeds from sales of fixed maturities classified as available for sale were ~~$1.09~~$2.61 billion and ~~$188~~$563 million during the ~~three~~six months ended ~~March 31,~~June 30, 2018 and 2017, respectively. Gross gains of $6$24 million and $7$17 million and gross losses of $6$11 million and $2$4 million were realized on those sales during the ~~three~~six months ended ~~March 31,~~June 30, 2018 and 2017, respectively.

Equity Securities

The cost and fair value of investments in equity securities were as follows:


							Fair								Fair
(at March 31, 2018, in millions)	Cost		Gross Gains		Gross Losses		Value
(at June 30, 2018, in millions)									Cost		Gross Gains		Gross Losses		Value
Public common stock	$	330	$	4	$	10	$	324	$	335	$	12	$	5	$	342
Non-redeemable preferred stock	101		11		6		106		74		11		3		82
Total	$	431	$	15	$	16	$	430	$	409	$	23	$	8	$	424



							Fair
(at December 31, 2017, in millions)	Cost		Gross Gains		Gross Losses		Value
Public common stock	$	332	$	8	$	1	$	339
Non-redeemable preferred stock	108		12		6		114
Total	$	440	$	20	$	7	$	453

For the ~~three~~six months ended ~~March 31,~~June 30, 2018, the Company recognized ~~$13~~$3 million of net ~~losses~~gains on equity securities still held as of ~~March 31,~~June 30, 2018.

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued

3. INVESTMENTS, Continued

Proceeds from sales of equity securities previously classified as available for sale were ~~$21~~$200 million during the ~~three~~six months ended ~~March 31,~~June 30, 2017. Gross gains of $6$88 million and gross losses of ~~less than~~ $1 million were realized on those sales during the ~~three~~six months ended ~~March 31,~~June 30, 2017.

Unrealized Investment Losses

The following tables summarize, for all investments in an unrealized loss position at ~~March 31,~~June 30, 2018 and December 31, 2017, the aggregate fair value and gross unrealized loss by length of time those securities have been continuously in an unrealized loss position. The fair value amounts reported in the tables are estimates that are prepared using the process described in note 4 herein and in note 4 of notes to the consolidated financial statements in the Company’s 2017 Annual Report. The Company also relies upon estimates of several factors in its review and evaluation of individual investments, using the process described in note 1 of notes to the consolidated financial statements in the Company’s 2017 Annual Report in determining whether such investments are other-than-temporarily impaired.


	Less than 12 months				12 months or longer				Total				Less than 12 months				12 months or longer				Total
(at March 31, 2018, in millions)	Fair Value		Gross Unrealized Losses		Fair Value		Gross Unrealized Losses		Fair Value		Gross Unrealized Losses
(at June 30, 2018, in millions)													Fair Value		Gross Unrealized Losses		Fair Value		Gross Unrealized Losses		Fair Value		Gross Unrealized Losses
Fixed maturities
U.S. Treasury securities and obligations of U.S. government and government agencies and authorities	$	1,332	$	15	$	549	$	4	$	1,881	$	19	$	1,410	$	20	$	458	$	3	$	1,868	$	23
Obligations of states, municipalities and political subdivisions	5,823		94		2,863		136		8,686		230		6,321		101		2,856		136		9,177		237
Debt securities issued by foreign governments	431		7		32		1		463		8		206		2		241		6		447		8
Mortgage-backed securities, collateralized mortgage obligations and pass-through securities	1,474		32		235		8		1,709		40		1,557		41		256		8		1,813		49
All other corporate bonds	14,816		294		1,910		95		16,726		389		17,584		441		2,313		122		19,897		563
Total fixed maturities	$	23,876	$	442	$	5,589	$	244	$	29,465	$	686	$	27,078	$	605	$	6,124	$	275	$	33,202	$	880

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued

3. INVESTMENTS, Continued



	Less than 12 months				12 months or longer				Total
(at December 31, 2017, in millions)	Fair Value		Gross Unrealized Losses		Fair Value		Gross Unrealized Losses		Fair Value		Gross Unrealized Losses
Fixed maturities
U.S. Treasury securities and obligations of U.S. government and government agencies and authorities	$	1,150	$	5	$	470	$	3	$	1,620	$	8
Obligations of states, municipalities and political subdivisions	505		2		2,959		47		3,464		49
Debt securities issued by foreign governments	394		6		111		4		505		10
Mortgage-backed securities, collateralized mortgage obligations and pass-through securities	1,021		7		250		4		1,271		11
All other corporate bonds	6,062		48		1,990		52		8,052		100
Total fixed maturities	9,132		68		5,780		110		14,912		178
Equity securities
Public common stock	18		—		34		1		52		1
Non-redeemable preferred stock	3		—		56		6		59		6
Total equity securities	21		—		90		7		111		7
Total	$	9,153	$	68	$	5,870	$	117	$	15,023	$	185

At ~~March 31,~~June 30, 2018, the ~~Company had no~~amount of gross unrealized losses for all fixed maturity investments reported at fair value for which fair value was less than 80% of amortized ~~cost.~~cost was not significant.

Impairment Charges

Impairment charges included in net realized investment gains ~~(losses)~~ in the consolidated statement of income were $0$1 million and $2$5 million for the three months ended ~~March 31,~~June 30, 2018 and 2017, respectively, and $1 million and $7 million for the six months ended June 30, 2018 and 2017, respectively.

The cumulative amount of credit losses on fixed maturities held at ~~March 31,~~June 30, 2018 and 2017 that were recognized in the consolidated statement of income from other-than-temporary impairments (OTTI) and for which a portion of the OTTI was recognized in other comprehensive income (loss) in the consolidated balance sheet was ~~$75~~$67 million and $83 million, respectively. These credit losses represent less than 1% of the fixed maturity portfolio on a pre-tax basis and less than 1% of shareholders’ equity on an after-tax basis at both dates. There were no significant changes in the credit component of OTTI during the ~~three~~six months ended ~~March 31,~~June 30, 2018 and 2017 from that disclosed in note 3 of notes to the consolidated financial statements in the Company’s 2017 Annual Report.

Derivative Financial Instruments

From time to time, the Company enters into U.S. Treasury note futures contracts to modify the effective duration of specific assets within the investment portfolio. U.S. Treasury futures contracts require a daily mark-to-market and settlement with the broker. At ~~March 31,~~June 30, 2018 and December 31, 2017, the Company had ~~$250~~$100 million and $400 million notional value of open U.S. Treasury futures contracts, respectively. Net realized investment gains and losses related to U.S. Treasury futures contracts for the three months and six months ended ~~March 31,~~June 30, 2018 and 2017 were not significant.

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued

4. FAIR VALUE MEASUREMENTS

The Company’s estimates of fair value for financial assets and financial liabilities are based on the framework established in the fair value accounting guidance. The framework is based on the inputs used in valuation, gives the highest priority to quoted prices in active markets and requires that observable inputs be used in the valuations when available. The disclosure of fair value estimates in the fair value accounting guidance hierarchy is based on whether the significant inputs into the valuation are observable. In determining the level of the hierarchy in which the estimate is disclosed, the highest priority is given to unadjusted quoted prices in active markets and the lowest priority to unobservable inputs that reflect the Company’s significant market assumptions. The level in the fair value hierarchy within which the fair value measurement is reported is based on the lowest level input that is significant to the measurement in its entirety. The three levels of the hierarchy are as follows:

Level 1 - Unadjusted quoted market prices for identical assets or liabilities in active markets that the Company has the ability to access.

Level 2 - Quoted prices for similar assets or liabilities in active markets; quoted prices for identical or similar assets or liabilities in inactive markets; or valuations based on models where the significant inputs are observable (e.g., interest rates, yield curves, prepayment speeds, default rates, loss severities, etc.) or can be corroborated by observable market data.

Level 3 - Valuations based on models where significant inputs are not observable. The unobservable inputs reflect the Company’s own assumptions about the inputs that market participants would use.

Valuation of Investments Reported at Fair Value in Financial Statements

The Company utilized a pricing service to estimate fair value measurements for approximately 98% of its fixed maturities at both ~~March 31,~~June 30, 2018 and December 31, 2017.

While the vast majority of the Company’s fixed maturities are included in Level 2, the Company holds a number of municipal bonds and corporate bonds which are not valued by the pricing service and estimates the fair value of these bonds using an internal pricing matrix with some unobservable inputs that are significant to the valuation. Due to the limited amount of observable market information, the Company includes the fair value estimates for these particular bonds in Level 3. The fair value of the fixed maturities for which the Company used an internal pricing matrix was ~~$146~~$62 million and $127 million at ~~March 31,~~June 30, 2018 and December 31, 2017, respectively. Additionally, the Company holds a small amount of other fixed maturity investments that have characteristics that make them unsuitable for matrix pricing. For these fixed maturities, the Company obtains a quote from a broker (primarily the market maker). The fair value of the fixed maturities for which the Company received a broker quote was ~~$101~~$139 million and $77 million at ~~March 31,~~June 30, 2018 and December 31, 2017, respectively. Due to the disclaimers on the quotes that indicate that the price is indicative only, the Company includes these fair value estimates in Level 3.

For more information regarding the valuation of the Company’s fixed maturities, equity securities and other investments, see note 4 of notes to the consolidated financial statements in the Company’s 2017 Annual Report.

Fair Value Hierarchy

The following tables present the level within the fair value hierarchy at which the Company’s financial assets and financial liabilities are measured on a recurring basis. An investment transferred between levels during a period is transferred at its fair value as of the beginning of that period.

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued

4. FAIR VALUE MEASUREMENTS, Continued


(at March 31, 2018, in millions)	Total		Level 1		Level 2		Level 3
(at June 30, 2018, in millions)									Total		Level 1		Level 2		Level 3

Invested assets:
Fixed maturities
U.S. Treasury securities and obligations of U.S. government and government agencies and authorities	$	2,034	$	2,034	$	—	$	—	$	2,019	$	2,019	$	—	$	—
Obligations of states, municipalities and political subdivisions	29,440		—		29,428		12		28,930		—		28,918		12
Debt securities issued by foreign governments	1,327		—		1,327		—		1,281		—		1,281		—
Mortgage-backed securities, collateralized mortgage obligations and pass-through securities	2,531		—		2,491		40		2,516		—		2,492		24
All other corporate bonds	26,842		1		26,646		195		27,700		—		27,535		165
Redeemable preferred stock	92		3		89		—		90		3		87		—
Total fixed maturities	62,266		2,038		59,981		247		62,536		2,022		60,313		201
Equity securities
Public common stock	324		324		—		—		342		342		—		—
Non-redeemable preferred stock	106		42		64		—		82		35		47		—
Total equity securities	430		366		64		—		424		377		47		—
Other investments	55		17		—		38		61		17		—		44
Total	$	62,751	$	2,421	$	60,045	$	285	$	63,021	$	2,416	$	60,360	$	245



(at December 31, 2017, in millions)	Total		Level 1		Level 2		Level 3

Invested assets:
Fixed maturities
U.S. Treasury securities and obligations of U.S. government and government agencies and authorities	$	2,076	$	2,076	$	—	$	—
Obligations of states, municipalities and political subdivisions	30,915		—		30,910		5
Debt securities issued by foreign governments	1,509		—		1,509		—
Mortgage-backed securities, collateralized mortgage obligations and pass-through securities	2,410		—		2,371		39
All other corporate bonds	25,689		11		25,518		160
Redeemable preferred stock	95		3		92		—
Total fixed maturities	62,694		2,090		60,400		204
Equity securities
Public common stock	339		339		—		—
Non-redeemable preferred stock	114		45		69		—
Total equity securities	453		384		69		—
Other investments	57		19		—		38
Total	$	63,204	$	2,493	$	60,469	$	242

During the ~~three~~six months ended ~~March 31,~~June 30, 2018 and the year ended December 31, 2017, the ~~Company��s~~Company’s transfers between Level 1 and Level 2 were not significant.

There was no significant activity in Level 3 of the hierarchy during the ~~three~~six months ended ~~March 31,~~June 30, 2018 or the year ended December 31, 2017.

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued

4. FAIR VALUE MEASUREMENTS, Continued

Financial Instruments Disclosed, But Not Carried, At Fair Value

The following tables present the carrying value and fair value of the Company’s financial assets and financial liabilities disclosed, but not carried, at fair value, and the level within the fair value hierarchy at which such assets and liabilities are categorized.


(at March 31, 2018, in millions)	Carrying Value		Fair Value		Level 1		Level 2		Level 3
(at June 30, 2018, in millions)											Carrying Value		Fair Value		Level 1		Level 2		Level 3
Financial assets:
Short-term securities	$	4,486	$	4,486	$	835	$	3,612	$	39	$	3,692	$	3,692	$	574	$	3,083	$	35
Financial liabilities:
Debt	$	6,963	$	7,835	$	—	$	7,835	$	—	$	6,464	$	7,130	$	—	$	7,130	$	—



(at December 31, 2017, in millions)	Carrying Value		Fair Value		Level 1		Level 2		Level 3
Financial assets:
Short-term securities	$	4,895	$	4,895	$	1,238	$	3,622	$	35
Financial liabilities:
Debt	$	6,471	$	7,702	$	—	$	7,702	$	—
Commercial paper	$	100	$	100	$	—	$	100	$	—

The Company had no material assets or liabilities that were measured at fair value on a non-recurring basis during the ~~three~~six months ended ~~March 31,~~June 30, 2018 or year ended December 31, 2017.

5. GOODWILL AND OTHER INTANGIBLE ASSETS

Goodwill

The following table presents the carrying amount of the Company’s goodwill by segment. Each reportable segment includes goodwill associated with the Company’s international business which is subject to the impact of changes in foreign currency exchange rates.

(in millions) March 31,
2018 December 31,
2017
Business Insurance $ 2,597
$ 2,585
Bond & Specialty Insurance 550
550
Personal Insurance 786
790
Other 26
26
Total $ 3,959
$ 3,951

~~Other Intangible Assets~~

~~The following tables present a summary of the Company’s other intangible assets by major asset class.~~

(at March 31, 2018, in millions)
Gross
Carrying
Amount

Accumulated
Amortization
Net
Subject to amortization
Customer-related $ 80
$ 5
$ 75
Contract-based ⁽¹⁾
209
170
39
Total subject to amortization 289
175
114
Not subject to amortization 227
—
227
Total $ 516
$ 175
$ 341



(in millions)	June 30, 2018		December 31, 2017
Business Insurance	$	2,573	$	2,585
Bond & Specialty Insurance	550		550
Personal Insurance	782		790
Other	26		26
Total	$	3,931	$	3,951

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued

5. GOODWILL AND OTHER INTANGIBLE ASSETS, Continued

Other Intangible Assets

The following tables present a summary of the Company’s other intangible assets by major asset class.



(at June 30, 2018, in millions)	Gross Carrying Amount		Accumulated Amortization		Net
Subject to amortization
Customer-related	$	100	$	7	$	93
Contract-based ⁽¹⁾	208		171		37
Total subject to amortization	308		178		130
Not subject to amortization	226		—		226
Total	$	534	$	178	$	356



(at December 31, 2017, in millions)	Gross Carrying Amount		Accumulated Amortization		Net
Subject to amortization
Customer-related	$	77	$	4	$	73
Contract-based ⁽¹⁾	209		167		42
Total subject to amortization	286		171		115
Not subject to amortization	227		—		227
Total	$	513	$	171	$	342

_________________________________________________________

(1)

Contract-based intangible assets subject to amortization are comprised of fair value adjustments on claims and claim adjustment expense reserves, reinsurance recoverables and other contract-related intangible assets. Fair value adjustments recorded in connection with insurance acquisitions were based on management’s estimate of nominal claims and claim adjustment expense reserves and reinsurance recoverables. The method used calculated a risk adjustment to a risk-free discounted reserve that would, if reserves ran off as expected, produce results that yielded the assumed cost-of-capital on the capital supporting the loss reserves. The fair value adjustments are reported as other intangible assets on the consolidated balance sheet, and the amounts measured in accordance with the acquirer’s accounting policies for insurance contracts have been reported as part of the claims and claim adjustment expense reserves and reinsurance recoverables. The intangible assets are being recognized into income over the expected payment pattern. Because the time value of money and the risk adjustment (cost of capital) components of the intangible assets run off at different rates, the amount recognized in income may be a net benefit in some periods and a net expense in other periods.

Amortization expense of intangible assets was $4 million and $3$2 million for the three months ended ~~March 31,~~June 30, 2018 and 2017, respectively and $8 million and $5 million for the six months ended June 30, 2018 and 2017, respectively. Intangible asset amortization expense is estimated to be ~~$11~~$8 million for the remainder of 2018, ~~$14~~$16 million in 2019, ~~$13~~$15 million in 2020, ~~$12~~$14 million in 2021 and ~~$11~~$13 million in 2022.

6. INSURANCE CLAIM RESERVES

Claims and claim adjustment expense reserves were as follows:


(in millions)	March 31, 2018		December 31, 2017		June 30, 2018		December 31, 2017
Property-casualty	$	49,794	$	49,633	$	49,945	$	49,633
Accident and health	16		17		16		17
Total	$	49,810	$	49,650	$	49,961	$	49,650

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued

6. INSURANCE CLAIM RESERVES, Continued

The following table presents a reconciliation of beginning and ending property casualty reserve balances for claims and claim adjustment expenses for the ~~three~~six months ended ~~March 31,~~June 30, 2018 and 2017:


(for the three months ended March 31, in millions)	2018			2017
(for the six months ended June 30, in millions)							2018			2017
Claims and claim adjustment expense reserves at beginning of year	$	49,633		$	47,929		$	49,633		$	47,929
Less reinsurance recoverables on unpaid losses	8,123			7,981			8,123			7,981
Net reserves at beginning of year	41,510			39,948			41,510			39,948

Estimated claims and claim adjustment expenses for claims arising in the current year	4,391			4,126			9,084			8,493
Estimated decrease in claims and claim adjustment expenses for claims arising in prior years	(116		)	(50		)	(268		)	(214		)
Total increases	4,275			4,076			8,816			8,279

Claims and claim adjustment expense payments for claims arising in:
Current year	1,009			887			2,851			2,699
Prior years	3,040			2,812			5,454			4,966
Total payments	4,049			3,699			8,305			7,665
Unrealized foreign exchange (gain) loss	(10		)	34			(102		)	117
Net reserves at end of period	41,726			40,359			41,919			40,679
Plus reinsurance recoverables on unpaid losses	8,068			7,942			8,026			7,877
Claims and claim adjustment expense reserves at end of period	$	49,794		$	48,301		$	49,945		$	48,556

Gross claims and claim adjustment expense reserves at ~~March 31,~~June 30, 2018 increased by ~~$161~~$312 million from December 31, 2017, primarily reflecting the impacts of (i) higher volumes of insured exposures and loss cost trends for the current accident year and (ii) catastrophe losses in the first ~~quarter~~six months of 2018, partially offset by the impacts of (iii) payments related to catastrophe losses incurred in 2017, (iv) net favorable prior year reserve development and (v) payments related to operations in runoff.

Reinsurance recoverables on unpaid losses at ~~March 31,~~June 30, 2018 decreased by ~~$55~~$97 million from December 31, 2017, primarily reflecting the impacts of cash collections in the first ~~three~~six months of 2018.

Prior Year Reserve Development

The following disclosures regarding reserve development are on a “net of reinsurance” basis.

For the ~~three~~six months ended ~~March 31,~~June 30, 2018 and 2017, estimated claims and claim adjustment expenses incurred included ~~$116~~$268 million and ~~$50~~$214 million, respectively, of net favorable development for claims arising in prior years, including ~~$150~~$336 million and ~~$81~~$284 million, respectively, of net favorable prior year reserve development and ~~$13~~$25 million of accretion of discount in each period that impacted the Company's results of operations.

Business Insurance. Net favorable prior year reserve development in the ~~first~~second quarter of 2018 totaled ~~$66~~$84 million, primarily driven by better than expected loss experience in the segment’s domestic operations in (i) the workers’ compensation product line for ~~recent~~multiple accident years, ~~and (ii) the commercial property product line for accident year 2016,~~ partially offset by ~~(iii)~~(ii) higher than expected loss experience in the ~~commercial automobile~~general liability product line, including a $55 million increase to environmental reserves, for ~~recent~~ accident ~~years.~~years 2008 and prior. Net favorable prior year reserve development in the ~~first~~second quarter of 2017 totaled ~~$61~~$125 million, primarily driven by better than expected loss experience in the segment's domestic operations in (i) the workers’ compensation product line for recent accident years, (ii) the commercial multi-peril product line for liability coverages for multiple accident years and ~~(ii)~~(iii) the general liability product line (excluding the increase to environmental reserves) for both primary and excess coverages for multiple accident years, ~~2009 and prior as well as accident year 2014,~~ partially offset by ~~(iii) net unfavorable prior year reserve development in the Company’s international operations in Europe due~~(iv) a $65 million increase to ~~the U.K. Ministry of Justice’s “Ogden” discount rate adjustment applied to lump sum bodily injury payouts.~~environmental reserves.

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued

6. INSURANCE CLAIM RESERVES, Continued

Net favorable prior year reserve development in the first six months of 2018 totaled $150 million, primarily driven by better than expected loss experience in the segment’s domestic operations in (i) the workers’ compensation product line for multiple accident years and (ii) the commercial property product line for recent accident years, partially offset by (iii) higher than expected loss experience in the general liability product line, including a $55 million increase to environmental reserves, for accident years 2008 and prior and (iv) higher than expected loss experience in the commercial automobile product line for recent accident years. Net favorable prior year reserve development in the first six months of 2017 totaled $186 million, primarily driven by better than expected loss experience in the segment's domestic operations in (i) the workers' compensation product line for recent accident years, (ii) the general liability product line (excluding the increase to environmental reserves) for both primary and excess coverages for multiple accident years and (iii) the commercial multi-peril product line for liability coverages for multiple accident years, partially offset by (iv) a $65 million increase to environmental reserves. The net favorable prior year reserve development in the segment's domestic operations for the first six months of 2017 was partially offset by net unfavorable prior year reserve development in the segment's international operations in Europe due to the U.K. Ministry of Justice’s “Ogden” discount rate adjustment applied to lump sum bodily injury payouts.

Bond & Specialty Insurance. Net favorable prior year reserve development in the second quarter and first ~~quarter~~six months of 2018 totaled ~~$35~~$89 million and $124 million, respectively, and net favorable prior year reserve development in the second quarter and first six months of 2017 totaled $78 million and $92 million, respectively, primarily driven by better than expected loss experience in the segment’s domestic operations in the general liability product line for multiple accident years. ~~Net favorable prior year reserve development in the first quarter of 2017 totaled $14 million.~~

Personal Insurance. Net favorable prior year reserve development in the second quarter and first ~~quarter~~six months of 2018 totaled ~~$49~~$13 million and $62 million, respectively, primarily driven by better than expected loss experience in the segment's domestic operations in the ~~Homeowners and Other product line for accident years 2016 and 2017 and in the~~ Automobile product line for recent accident ~~year 2017.~~years. Net favorable prior year reserve development in the second quarter and first ~~quarter~~six months of 2017 totaled $0 and $6 ~~million.~~million, respectively.

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued

7. OTHER COMPREHENSIVE INCOME AND ACCUMULATED OTHER COMPREHENSIVE INCOME

The following table presents the changes in the Company’s accumulated other comprehensive income (loss) (AOCI) for the ~~three~~six months ended ~~March 31,~~June 30, 2018.


	Changes in Net Unrealized Gains on Investment Securities															Changes in Net Unrealized Gains (Losses) on Investment Securities
(in millions)	Having No Credit Losses Recognized in the Consolidated Statement of Income			Having Credit Losses Recognized in the Consolidated Statement of Income			Net Benefit Plan Assets and Obligations Recognized in Shareholders’ Equity			Net Unrealized Foreign Currency Translation			Total Accumulated Other Comprehensive Income (Loss)			Having No Credit Losses Recognized in the Consolidated Statement of Income			Having Credit Losses Recognized in the Consolidated Statement of Income			Net Benefit Plan Assets and Obligations Recognized in Shareholders’ Equity			Net Unrealized Foreign Currency Translation			Total Accumulated Other Comprehensive Income (Loss)

Balance, December 31, 2017	$	747		$	207		$	(686	)	$	(611	)	$	(343	)	$	747		$	207		$	(686	)	$	(611	)	$	(343	)
Cumulative effect of adoption of updated accounting guidance for equity financial instruments at January 1, 2018	(34		)	—			—			—			(34		)	(34		)	—			—			—			(34		)
Income tax benefit	(12		)	—			—			—			(12		)	(12		)	—			—			—			(12		)
Net of income taxes	(22		)	—			—			—			(22		)	(22		)	—			—			—			(22		)

Reclassification of certain tax effects from accumulated other comprehensive income at January 1, 2018	145			7			(141		)	(35		)	(24		)	145			7			(141		)	(35		)	(24		)
Total effect of adoption of new guidance at January 1, 2018, net of tax	123			7			(141		)	(35		)	(46		)	123			7			(141		)	(35		)	(46		)

Other comprehensive income (loss) (OCI) before reclassifications, net of tax	(950		)	(1		)	—			1			(950		)	(1,176		)	(11		)	—			(137		)	(1,324		)
Amounts reclassified from AOCI, net of tax	—			—			17			—			17			(9		)	—			34			—			25
Net OCI, current period	(950		)	(1		)	17			1			(933		)	(1,185		)	(11		)	34			(137		)	(1,299		)
Balance, March 31, 2018	$	(80	)	$	213		$	(810	)	$	(645	)	$	(1,322	)
Balance, June 30, 2018																$	(315	)	$	203		$	(793	)	$	(783	)	$	(1,688	)

2122

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued

7. OTHER COMPREHENSIVE INCOME AND ACCUMULATED OTHER COMPREHENSIVE INCOME, Continued

The following table presents the pre-tax components of the Company’s other comprehensive income (loss) and the related income tax expense (benefit).


	Three Months Ended March 31,					Three Months Ended June 30,					Six Months Ended June 30,
(in millions)	2018			2017		2018			2017		2018			2017

Changes in net unrealized gains on investment securities:
Changes in net unrealized gains (losses) on investment securities:
Having no credit losses recognized in the consolidated statement of income	$	(1,203	)	$	144	$	(298	)	$	327	$	(1,501	)	$	471
Income tax expense (benefit)	(253		)	51		(63		)	116		(316		)	167
Net of taxes	(950		)	93		(235		)	211		(1,185		)	304

Having credit losses recognized in the consolidated statement of income	(2		)	—		(12		)	2		(14		)	2
Income tax benefit	(1		)	—
Income tax expense (benefit)						(2		)	1		(3		)	1
Net of taxes	(1		)	—		(10		)	1		(11		)	1

Net changes in benefit plan assets and obligations	22			17		21			17		43			34
Income tax expense	5			5		4			6		9			11
Net of taxes	17			12		17			11		34			23

Net changes in unrealized foreign currency translation	6			41		(158		)	48		(152		)	89
Income tax expense	5			6
Income tax expense (benefit)						(20		)	—		(15		)	6
Net of taxes	1			35		(138		)	48		(137		)	83

Total other comprehensive income (loss)	(1,177		)	202		(447		)	394		(1,624		)	596
Total income tax expense (benefit)	(244		)	62		(81		)	123		(325		)	185
Total other comprehensive income (loss), net of taxes	$	(933	)	$	140	$	(366	)	$	271	$	(1,299	)	$	411

2223

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued

7. OTHER COMPREHENSIVE INCOME AND ACCUMULATED OTHER COMPREHENSIVE INCOME, Continued

The following table presents the pre-tax and related income tax (expense) benefit components of the amounts reclassified from the Company’s AOCI to the Company’s consolidated statement of income.


	Three Months Ended March 31,					Three Months Ended June 30,						Six Months Ended June 30,
(in millions)	2018		2017			2018			2017			2018			2017

Reclassification adjustments related to unrealized gains on investment securities:
Reclassification adjustments related to unrealized gains (losses) on investment securities:
Having no credit losses recognized in the consolidated statement of income ⁽¹⁾	$	—	$	(10	)	$	(12	)	$	(84	)	$	(12	)	$	(94	)
Income tax expense ⁽²⁾	—		(3		)	(3		)	(30		)	(3		)	(33		)
Net of taxes	—		(7		)	(9		)	(54		)	(9		)	(61		)

Having credit losses recognized in the consolidated statement of income ⁽¹⁾	—		—			—			—			—			—
Income tax benefit ⁽²⁾	—		—			—			—			—			—
Net of taxes	—		—			—			—			—			—

Reclassification adjustment related to benefit plan assets and obligations:
Claims and claim adjustment expenses ⁽³⁾	9		7			8			7			17			14
General and administrative expenses ⁽³⁾	13		10			13			11			26			21
Total	22		17			21			18			43			35
Income tax benefit ⁽²⁾	5		5			4			7			9			12
Net of taxes	17		12			17			11			34			23

Reclassification adjustment related to foreign currency translation ⁽¹⁾	—		—			—			—			—			—
Income tax benefit ⁽²⁾	—		—			—			—			—			—
Net of taxes	—		—			—			—			—			—

Total reclassifications	22		7			9			(66		)	31			(59		)
Total income tax benefit	5		2
Total income tax (expense) benefit						1			(23		)	6			(21		)
Total reclassifications, net of taxes	$	17	$	5		$	8		$	(43	)	$	25		$	(38	)

_________________________________________________________

(1) (Increases) decreases net realized investment gains ~~(losses)~~ on the consolidated statement of income.

(2) (Increases) decreases income tax expense on the consolidated statement of income.

(3) Increases (decreases) expenses on the consolidated statement of income.

8. DEBT

Debt Issuance. On March 7, 2018, the Company issued $500 million aggregate principal amount of 4.05% senior notes that will mature on March 7, 2048. The net proceeds of the issuance, after the deduction of the underwriting discount and expenses payable by the Company, totaled approximately $491 million. Interest on the senior notes is payable semi-annually in arrears on March 7 and September 7, commencing on September 7, 2018. Prior to September 7, 2047, the senior notes may be redeemed, in whole or in part, at the Company’s option, at any time or from time to time, at a redemption price equal to the greater of (a) 100% of the principal amount of any senior notes to be redeemed or (b) the sum of the present values of the remaining scheduled payments of principal and interest to but excluding September 7, 2047 on any senior notes to be redeemed (exclusive of interest accrued to the date of redemption) discounted to the date of redemption on a semi-annual basis (assuming a 360-day year consisting of twelve 30-day months) at the then current Treasury rate (as defined in the senior notes), plus 15 basis points. On or after September 7, 2047, the senior notes may be redeemed, in whole or in part, at the Company’s option, at any time or from time to time, at a

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued

8.DEBT, Continued

redemption price equal to 100% of the principal amount of any senior notes to be redeemed, plus accrued and unpaid interest to, but excluding, the redemption date.

Debt Repayment. On May 15, 2018, the Company's $500 million, 5.80% senior notes matured and were fully paid.

Credit Agreement. On June 4, 2018, the Company entered into a five-year, $1.0 billion revolving credit agreement with a syndicate of financial institutions, replacing its five-year $1.0 billion credit agreement that was due to expire on June 7, 2018. Pursuant to the credit agreement covenants, the Company must maintain a minimum consolidated net worth, defined as shareholders’ equity determined in accordance with GAAP (excluding accumulated other comprehensive income (loss)) plus (a) trust preferred securities (not to exceed 15% of total capital) and (b) mandatorily convertible securities (combined with trust preferred securities, not to exceed 25% of total capital), less goodwill and other intangible assets. That threshold is adjusted downward by an amount equal to 70% of the aggregate amount of common stock repurchased by the Company after March 31, 2018, up to a maximum deduction of $1.75 billion. The threshold was $13.999 billion at June 30, 2018 and could decline to a minimum of $12.494 billion during the term of the credit agreement, subject to the Company repurchasing an additional $2.15 billion of its common stock. In addition, the credit agreement contains other customary restrictive covenants as well as certain customary events of default, including with respect to a change in control, which would occur upon the acquisition of 35% or more of the Company’s voting stock or certain changes in the composition of the Company’s board of directors. At June 30, 2018, the Company was in compliance with these covenants. Generally, the cost of borrowing under this agreement will range from LIBOR plus 75 basis points to LIBOR plus 137.5 basis points, depending on the Company’s credit ratings. At June 30, 2018, that cost would have been LIBOR plus 100 basis points, had there been any amounts outstanding under the credit agreement.

Commercial Paper. The Company had $0 and $100 million of commercial paper outstanding at ~~March 31,~~June 30, 2018 and December 31, 2017, respectively.

~~Table of Contents~~

~~THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES~~

~~NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued~~

9. COMMON SHARE REPURCHASES

During the three months and six months ended ~~March 31,~~June 30, 2018, the Company repurchased ~~2.5~~2.7 million and 5.2 million shares, respectively, under its share repurchase authorization, for a total cost of $350 ~~million.~~million and $700 million, respectively. The average cost per share repurchased was ~~$141.84.~~$129.66 and $135.47, respectively. In addition, the Company acquired 1,374 shares and 0.3 million shares for a total cost of $0.2 million and $51 million during the three months and six months ended ~~March 31,~~June 30, 2018, respectively, that were not part of the publicly announced share repurchase authorization. These shares consisted of shares retained to cover payroll withholding taxes in connection with the vesting of restricted stock unit awards and performance share awards, and shares used by employees to cover the price of certain stock options that were exercised. At ~~March 31,~~June 30, 2018, the Company had ~~$4.21~~$3.86 billion of capacity remaining under its share repurchase authorization.

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued

10. EARNINGS PER SHARE

The following is a reconciliation of the net income and share data used in the basic and diluted earnings per share computations for the periods presented:


	Three Months Ended March 31,						Three Months Ended June 30,						Six Months Ended June 30,
(in millions, except per share amounts)	2018			2017			2018			2017			2018			2017

Basic and Diluted
Net income, as reported	$	669		$	617		$	524		$	595		$	1,193		$	1,212
Participating share-based awards — allocated income	(5		)	(4		)	(4		)	(5		)	(9		)	(9		)
Net income available to common shareholders — basic and diluted	$	664		$	613		$	520		$	590		$	1,184		$	1,203

Common Shares
Basic
Weighted average shares outstanding	271.0			279.7			268.7			277.5			269.8			278.6

Diluted
Weighted average shares outstanding	271.0			279.7			268.7			277.5			269.8			278.6
Weighted average effects of dilutive securities — stock options and performance shares	2.9			2.7			2.4			2.5			2.7			2.6
Total	273.9			282.4			271.1			280.0			272.5			281.2

Net Income per Common Share
Basic	$	2.45		$	2.19		$	1.93		$	2.13		$	4.39		$	4.32
Diluted	$	2.42		$	2.17		$	1.92		$	2.11		$	4.35		$	4.28

~~Table of Contents~~

~~THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES~~

~~NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued~~

11. SHARE-BASED INCENTIVE COMPENSATION

The following information relates to fully vested stock option awards at ~~March 31,~~June 30, 2018:


Stock Options	Number	Weighted Average Exercise Price		Weighted Average Contractual Life Remaining	Aggregate Intrinsic Value ($ in millions)		Number	Weighted Average Exercise Price		Weighted Average Contractual Life Remaining	Aggregate Intrinsic Value ($ in millions)
Vested at end of period ⁽¹⁾	6,207,090	$	98.23	6.6 years	$	253	6,135,747	$	98.60	6.0 years	$	158
Exercisable at end of period	3,696,007	$	84.13	5.2 years	$	202	3,850,199	$	85.96	4.6 years	$	140


(1)	Represents awards for which the requisite service has been rendered, including those that are retirement eligible.

The total compensation cost for all share-based incentive compensation awards recognized in earnings was ~~$44~~$33 million and ~~$42~~$31 million for the three months ended ~~March 31,~~June 30, 2018 and 2017, respectively, and $77 million and $73 million for the six months ended June 30, 2018 and 2017, respectively. The related tax benefits recognized in the consolidated statement of income were $8$6 million and ~~$14~~$10 million for the three months ended ~~March 31,~~June 30, 2018 and 2017, respectively, and $14 million and $24 million for the six months ended June 30, 2018 and 2017, respectively.

The total unrecognized compensation cost related to all nonvested share-based incentive compensation awards at ~~March 31,~~June 30, 2018 was ~~$233~~$201 million, which is expected to be recognized over a weighted-average period of ~~2.2~~2.0 years.

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued

12. PENSION PLANS, RETIREMENT BENEFITS AND SAVINGS PLANS

The following table summarizes the components of net periodic benefit cost for the Company’s pension and postretirement benefit plans recognized in the consolidated statement of income for the three months ended ~~March 31,~~June 30, 2018 and 2017.


	Pension Plans						Postretirement Benefit Plans						Pension Plans						Postretirement Benefit Plans
(for the three months ended March 31, in millions)	2018			2017			2018			2017
(for the three months ended June 30, in millions)													2018			2017			2018			2017

Net Periodic Benefit Cost:
Service cost	$	33		$	30		$	—		$	—		$	33		$	30		$	—		$	—

Non-service cost:
Interest cost on benefit obligation	31			31			2			2			32			30			2			1
Expected return on plan assets	(66		)	(60		)	—			—			(66		)	(60		)	—			—
Amortization of unrecognized:
Prior service benefit	—			—			(1		)	(1		)	(1		)	—			(1		)	(1		)
Net actuarial loss	23			18			—			—			23			19			—			—
Total non-service cost (benefit)	(12		)	(11		)	1			1			(12		)	(11		)	1			—
Net periodic benefit cost	$	21		$	19		$	1		$	1		$	21		$	19		$	1		$	—

The following table indicates the line items in which the respective service costs and non-service benefit costs are presented in the consolidated statement of income for the three months ended ~~March 31,~~June 30, 2018 and 2017.



	Pension Plans						Postretirement Benefit Plans
(for the three months ended June 30, in millions)	2018			2017			2018		2017
Service Cost:
Claims and claim adjustment expenses	$	14		$	12		$	—	$	—
General and administrative expenses	19			18			—		—
Total service cost	33			30			—		—

Non-Service Cost:
Claims and claim adjustment expenses	(5		)	(5		)	1		—
General and administrative expenses	(7		)	(6		)	—		—
Total non-service cost (benefit)	(12		)	(11		)	1		—
Net periodic benefit cost	$	21		$	19		$	1	$	—

2527

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued

12. PENSION PLANS, RETIREMENT BENEFITS AND SAVINGS PLANS, Continued

Pension Plans Postretirement Benefit Plans
(for the three months ended March 31, in millions) 2018 2017 2018 2017
Service Cost:

Claims and claim adjustment expenses $ 13
$ 12
$ —
$ —
General and administrative expenses 20
18
—
—
Total service cost 33
30
—
—

Non-Service Cost:

Claims and claim adjustment expenses (5 ) (4 ) —
—
General and administrative expenses (7 ) (7 ) 1
1
Total non-service cost (benefit) (12 ) (11 ) 1
1
Net periodic benefit cost $ 21
$ 19
$ 1
$ 1



	Pension Plans						Postretirement Benefit Plans
(for the six months ended June 30, in millions)	2018			2017			2018			2017

Net Periodic Benefit Cost:
Service cost	$	66		$	60		$	—		$	—

Non-service cost:
Interest cost on benefit obligation	63			61			4			3
Expected return on plan assets	(132		)	(120		)	—			—
Amortization of unrecognized:
Prior service benefit	(1		)	—			(2		)	(2		)
Net actuarial loss	46			37			—			—
Total non-service cost (benefit)	(24		)	(22		)	2			1
Net periodic benefit cost	$	42		$	38		$	2		$	1

The following table indicates the line items in which the respective service costs and non-service benefit costs are presented in the consolidated statement of income for the six months ended June 30, 2018 and 2017.



	Pension Plans						Postretirement Benefit Plans
(for the six months ended June 30, in millions)	2018			2017			2018		2017
Service Cost:
Claims and claim adjustment expenses	$	27		$	24		$	—	$	—
General and administrative expenses	39			36			—		—
Total service cost	66			60			—		—

Non-Service Cost:
Claims and claim adjustment expenses	(10		)	(9		)	1		—
General and administrative expenses	(14		)	(13		)	1		1
Total non-service cost (benefit)	(24		)	(22		)	2		1
Net periodic benefit cost	$	42		$	38		$	2	$	1

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued

13. CONTINGENCIES, COMMITMENTS AND GUARANTEES

Contingencies

The major pending legal proceedings, other than ordinary routine litigation incidental to the business, to which the Company or any of its subsidiaries is a party or to which any of the Company’s properties is subject are described below.

Asbestos and Environmental Claims and Litigation

In the ordinary course of its insurance business, the Company has received and continues to receive claims for insurance arising under policies issued by the Company asserting alleged injuries and damages from asbestos- and environmental-related exposures that are the subject of related coverage litigation. The Company is defending asbestos- and environmental-related litigation vigorously and believes that it has meritorious defenses; however, the outcomes of these disputes are uncertain. In this regard, the Company employs dedicated specialists and comprehensive resolution strategies to manage asbestos and environmental loss exposure, including settling litigation under appropriate circumstances. Currently, it is not possible to predict legal outcomes and their impact on the future development of claims and litigation relating to asbestos and environmental claims. Any such development will be affected by future court decisions and interpretations, as well as changes in applicable legislation. Because of these uncertainties, additional liabilities may arise for amounts in excess of the Company’s current insurance reserves. In addition, the Company’s estimate of ultimate claims and claim adjustment expenses may change. These additional liabilities or changes in estimates, or a range of either, cannot now be reasonably estimated and could result in income statement charges that could be material to the Company’s results of operations in future periods.

Other Proceedings Not Arising Under Insurance Contracts or Reinsurance Agreements

The Company is involved in other lawsuits, including lawsuits alleging extra-contractual damages relating to insurance contracts or reinsurance agreements, that do not arise under insurance contracts or reinsurance agreements. The legal costs associated with such lawsuits are expensed in the period in which the costs are incurred. Based upon currently available information, the Company does not believe it is reasonably possible that any such lawsuit or related lawsuits would be material to the Company’s results of operations or would have a material adverse effect on the Company’s financial position or liquidity.

Other Commitments and Guarantees

Commitments

Investment Commitments — The Company has unfunded commitments to private equity limited partnerships and real estate partnerships in which it invests. These commitments totaled ~~$1.61~~$1.60 billion and $1.56 billion at ~~March 31,~~June 30, 2018 and December 31, 2017, respectively.

~~Table of Contents~~

~~THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES~~

~~NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued~~

~~13.CONTINGENCIES, COMMITMENTS AND GUARANTEES, Continued~~

Guarantees

The maximum amount of the Company’s contingent obligation for indemnifications related to the sale of businesses that are quantifiable was $358 million at ~~March 31,~~June 30, 2018, of which $1$2 million was recognized on the balance sheet at that date.

The maximum amount of the Company’s obligation for guarantees of certain investments and third-party loans related to certain investments that are quantifiable was $45 million at ~~March 31,~~June 30, 2018, approximately $23 million of which is indemnified by a third party. The maximum amount of the Company’s obligation related to the guarantee of certain insurance policy obligations of a former insurance subsidiary was $480 million at ~~March 31,~~June 30, 2018, all of which is indemnified by a third party. For more information regarding Company guarantees, see note 16 of notes to the consolidated financial statements in the Company’s 2017 Annual Report.

14. CONSOLIDATING FINANCIAL STATEMENTS OF THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

The following consolidating financial statements of the Company have been prepared pursuant to Rule 3-10 of Regulation S-X. These consolidating financial statements have been prepared from the Company’s financial information on the same basis of accounting as the consolidated financial statements. The Travelers Companies, Inc. (excluding its subsidiaries, TRV) has fully and

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued

14.CONSOLIDATING FINANCIAL STATEMENTS OF THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES, Continued

unconditionally guaranteed certain debt obligations of Travelers Property Casualty Corp. (TPC) and Travelers Insurance Group Holdings, Inc. (TIGHI), which totaled $700 million at ~~March 31,~~June 30, 2018.

Prior to the merger of TPC and The St. Paul Companies, Inc. in 2004, TPC fully and unconditionally guaranteed the payment of all principal, premiums, if any, and interest on certain debt obligations of its wholly-owned subsidiary, TIGHI. Concurrent with the merger, TRV fully and unconditionally assumed such guarantee obligations of TPC. TPC is deemed to have no assets or operations independent of TIGHI. Consolidating financial information for TIGHI has not been presented herein because such financial information would be substantially the same as the financial information provided for TPC.

CONSOLIDATING STATEMENT OF INCOME (Unaudited)

For the three months ended June 30, 2018



(in millions)	TPC		Other Subsidiaries		TRV			Eliminations			Consolidated
Revenues
Premiums	$	4,577	$	2,118	$	—		$	—		$	6,695
Net investment income	412		175		8			—			595
Fee income	112		—		—			—			112
Net realized investment gains ⁽¹⁾	18		16		2			—			36
Other revenues	13		27		—			(1		)	39
Total revenues	5,132		2,336		10			(1		)	7,477

Claims and expenses
Claims and claim adjustment expenses	3,064		1,498		—			—			4,562
Amortization of deferred acquisition costs	727		354		—			—			1,081
General and administrative expenses	766		343		5			(1		)	1,113
Interest expense	13		—		77			—			90
Total claims and expenses	4,570		2,195		82			(1		)	6,846
Income (loss) before income taxes	562		141		(72		)	—			631
Income tax expense (benefit)	104		21		(18		)	—			107
Net income of subsidiaries	—		—		578			(578		)	—
Net income	$	458	$	120	$	524		$	(578	)	$	524


(1)	Total other-than-temporary impairments (OTTI) for the three months ended June 30, 2018, and the amounts comprising total OTTI that were recognized in net realized investment gains and in other comprehensive income (loss) (OCI) were as follows:



(in millions)	TPC			Other Subsidiaries		TRV		Eliminations		Consolidated
Total OTTI losses	$	(1	)	$	—	$	—	$	—	$	(1	)
OTTI losses recognized in net realized investment gains	$	(1	)	$	—	$	—	$	—	$	(1	)
OTTI losses recognized in OCI	$	—		$	—	$	—	$	—	$	—

2730

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued

14. CONSOLIDATING FINANCIAL STATEMENTS OF THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES, Continued

CONSOLIDATING STATEMENT OF INCOME (Unaudited)

For the three months ended ~~March 31, 2018~~June 30, 2017



(in millions)	TPC			Other Subsidiaries		TRV			Eliminations			Consolidated
Revenues
Premiums	$	4,345		$	2,006	$	—		$	—		$	6,351
Net investment income	401			191		6			—			598
Fee income	116			—		—			—			116
Net realized investment gains (losses) ⁽¹⁾	(4		)	25		59			—			80
Other revenues	30			12		—			(3		)	39
Total revenues	4,888			2,234		65			(3		)	7,184

Claims and expenses
Claims and claim adjustment expenses	2,851			1,374		—			—			4,225
Amortization of deferred acquisition costs	693			339		—			—			1,032
General and administrative expenses	737			305		6			(3		)	1,045
Interest expense	12			—		80			—			92
Total claims and expenses	4,293			2,018		86			(3		)	6,394
Income (loss) before income taxes	595			216		(21		)	—			790
Income tax expense (benefit)	157			54		(16		)	—			195
Net income of subsidiaries	—			—		600			(600		)	—
Net income	$	438		$	162	$	595		$	(600	)	$	595

(in millions) TPC
Other
Subsidiaries
TRV Eliminations Consolidated
Revenues

Premiums $ 4,468
$ 2,069
$ —
$ —
$ 6,537
Net investment income 412
185
6
—
603
Fee income 103
—
—
—
103
Net realized investment gains (losses) ⁽¹⁾
2
(12 ) (1 ) —
(11 )
Other revenues 27
28
—
(1 ) 54
Total revenues 5,012
2,270
5
(1 ) 7,286

Claims and expenses

Claims and claim adjustment expenses 2,910
1,386
—
—
4,296
Amortization of deferred acquisition costs 705
356
—
—
1,061
General and administrative expenses 729
328
6
(1 ) 1,062
Interest expense 11
—
78
—
89
Total claims and expenses 4,355
2,070
84
(1 ) 6,508
Income (loss) before income taxes 657
200
(79 ) —
778
Income tax expense (benefit) 106
32
(29 ) —
109
Net income of subsidiaries —
—
719
(719 ) —
Net income $ 551
$ 168
$ 669
$ (719 ) $ 669


(1)	Total other-than-temporary impairments (OTTI) for the three months ended ~~March 31, 2018,~~June 30, 2017, and the amounts comprising total OTTI that were recognized in net realized investment gains (losses) and in other comprehensive income ~~(loss)~~ (OCI) were as follows:

~~(in millions)~~

~~TPC~~

~~Other~~

~~Subsidiaries~~

~~TRV~~

~~Eliminations~~

~~Consolidated~~

~~Total OTTI losses~~

—

~~OTTI losses recognized in net realized investment gains (losses)~~

—

~~OTTI gains recognized in OCI~~

—



(in millions)	TPC			Other Subsidiaries			TRV		Eliminations		Consolidated
Total OTTI losses	$	(2	)	$	(3	)	$	—	$	—	$	(5	)
OTTI losses recognized in net realized investment gains (losses)	$	(2	)	$	(3	)	$	—	$	—	$	(5	)
OTTI gains recognized in OCI	$	—		$	—		$	—	$	—	$	—

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued

14. CONSOLIDATING FINANCIAL STATEMENTS OF THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES, Continued

CONSOLIDATING STATEMENT OF INCOME (Unaudited)

For the ~~three~~six months ended ~~March 31, 2017~~June 30, 2018

(in millions) TPC
Other
Subsidiaries
TRV Eliminations Consolidated
Revenues

Premiums $ 4,228
$ 1,955
$ —
$ —
$ 6,183
Net investment income 412
194
4
—
610
Fee income 113
—
—
—
113
Net realized investment gains (losses) ⁽¹⁾
(4 ) 9
—
—
5
Other revenues 24
9
—
(2 ) 31
Total revenues 4,773
2,167
4
(2 ) 6,942

Claims and expenses

Claims and claim adjustment expenses 2,752
1,342
—
—
4,094
Amortization of deferred acquisition costs 668
335
—
—
1,003
General and administrative expenses 703
292
3
(2 ) 996
Interest expense 12
—
77
—
89
Total claims and expenses 4,135
1,969
80
(2 ) 6,182
Income (loss) before income taxes 638
198
(76 ) —
760
Income tax expense (benefit) 130
54
(41 ) —
143
Net income of subsidiaries —
—
652
(652 ) —
Net income $ 508
$ 144
$ 617
$ (652 ) $ 617



(in millions)	TPC		Other Subsidiaries		TRV			Eliminations			Consolidated
Revenues
Premiums	$	9,045	$	4,187	$	—		$	—		$	13,232
Net investment income	824		360		14			—			1,198
Fee income	215		—		—			—			215
Net realized investment gains ⁽¹⁾	20		4		1			—			25
Other revenues	40		55		—			(2		)	93
Total revenues	10,144		4,606		15			(2		)	14,763

Claims and expenses
Claims and claim adjustment expenses	5,974		2,884		—			—			8,858
Amortization of deferred acquisition costs	1,432		710		—			—			2,142
General and administrative expenses	1,495		671		11			(2		)	2,175
Interest expense	24		—		155			—			179
Total claims and expenses	8,925		4,265		166			(2		)	13,354
Income (loss) before income taxes	1,219		341		(151		)	—			1,409
Income tax expense (benefit)	210		53		(47		)	—			216
Net income of subsidiaries	—		—		1,297			(1,297		)	—
Net income	$	1,009	$	288	$	1,193		$	(1,297	)	$	1,193

_________________________________________________________


(1)	Total other-than-temporary impairments (OTTI) for the ~~three~~six months ended ~~March 31, 2017,~~June 30, 2018, and the amounts comprising total OTTI that were recognized in net realized investment gains ~~(losses)~~ and in other comprehensive income (loss) (OCI) were as follows:


(in millions)	TPC			Other Subsidiaries			TRV		Eliminations		Consolidated			TPC			Other Subsidiaries		TRV		Eliminations		Consolidated
Total OTTI losses	$	—		$	(1	)	$	—	$	—	$	(1	)	$	(1	)	$	—	$	—	$	—	$	(1	)
OTTI losses recognized in net realized investment gains (losses)	$	(1	)	$	(1	)	$	—	$	—	$	(2	)
OTTI gains recognized in OCI	$	1		$	—		$	—	$	—	$	1
OTTI losses recognized in net realized investment gains														$	(1	)	$	—	$	—	$	—	$	(1	)
OTTI losses recognized in OCI														$	—		$	—	$	—	$	—	$	—

2932

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued

14. CONSOLIDATING FINANCIAL STATEMENTS OF THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES, Continued

CONSOLIDATING STATEMENT OF INCOME (Unaudited)

For the six months ended June 30, 2017



(in millions)	TPC			Other Subsidiaries		TRV			Eliminations			Consolidated
Revenues
Premiums	$	8,573		$	3,961	$	—		$	—		$	12,534
Net investment income	813			385		10			—			1,208
Fee income	229			—		—			—			229
Net realized investment gains (losses) ⁽¹⁾	(8		)	34		59			—			85
Other revenues	54			21		—			(5		)	70
Total revenues	9,661			4,401		69			(5		)	14,126

Claims and expenses
Claims and claim adjustment expenses	5,603			2,716		—			—			8,319
Amortization of deferred acquisition costs	1,361			674		—			—			2,035
General and administrative expenses	1,440			597		9			(5		)	2,041
Interest expense	24			—		157			—			181
Total claims and expenses	8,428			3,987		166			(5		)	12,576
Income (loss) before income taxes	1,233			414		(97		)	—			1,550
Income tax expense (benefit)	287			108		(57		)	—			338
Net income of subsidiaries	—			—		1,252			(1,252		)	—
Net income	$	946		$	306	$	1,212		$	(1,252	)	$	1,212


(1)	Total other-than-temporary impairments (OTTI) for the six months ended June 30, 2017, and the amounts comprising total OTTI that were recognized in net realized investment gains (losses) and in other comprehensive income (OCI) were as follows:



(in millions)	TPC			Other Subsidiaries			TRV		Eliminations		Consolidated
Total OTTI losses	$	(2	)	$	(4	)	$	—	$	—	$	(6	)
OTTI losses recognized in net realized investment gains (losses)	$	(3	)	$	(4	)	$	—	$	—	$	(7	)
OTTI gains recognized in OCI	$	1		$	—		$	—	$	—	$	1

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued

14.CONSOLIDATING FINANCIAL STATEMENTS OF THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES, Continued

CONSOLIDATING STATEMENT OF COMPREHENSIVE INCOME (LOSS) (Unaudited)

For the three months ended ~~March 31,~~June 30, 2018


(in millions)	TPC			Other Subsidiaries			TRV			Eliminations			Consolidated			TPC			Other Subsidiaries			TRV			Eliminations			Consolidated
Net income	$	551		$	168		$	669		$	(719	)	$	669		$	458		$	120		$	524		$	(578	)	$	524

Other comprehensive income (loss):
Changes in net unrealized gains on investment securities:
Changes in net unrealized gains (losses) on investment securities:
Having no credit losses recognized in the consolidated statement of income	(838		)	(364		)	(1		)	—			(1,203		)	(209		)	(89		)	—			—			(298		)
Having credit losses recognized in the consolidated statement of income	(1		)	(1		)	—			—			(2		)	(10		)	(2		)	—			—			(12		)
Net changes in benefit plan assets and obligations	—			—			22			—			22			—			—			21			—			21
Net changes in unrealized foreign currency translation	(25		)	31			—			—			6			(77		)	(81		)	—			—			(158		)
Other comprehensive income (loss) before income taxes and other comprehensive loss of subsidiaries	(864		)	(334		)	21			—			(1,177		)	(296		)	(172		)	21			—			(447		)
Income tax expense (benefit)	(175		)	(77		)	8			—			(244		)
Income tax benefit																(58		)	(21		)	(2		)	—			(81		)
Other comprehensive income (loss), net of taxes, before other comprehensive loss of subsidiaries	(689		)	(257		)	13			—			(933		)	(238		)	(151		)	23			—			(366		)
Other comprehensive loss of subsidiaries	—			—			(946		)	946			—			—			—			(389		)	389			—
Other comprehensive loss	(689		)	(257		)	(933		)	946			(933		)	(238		)	(151		)	(366		)	389			(366		)
Comprehensive loss	$	(138	)	$	(89	)	$	(264	)	$	227		$	(264	)
Comprehensive income (loss)																$	220		$	(31	)	$	158		$	(189	)	$	158

3034

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued

14. CONSOLIDATING FINANCIAL STATEMENTS OF THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES, Continued

CONSOLIDATING STATEMENT OF COMPREHENSIVE INCOME (Unaudited)

For the three months ended ~~March 31,~~June 30, 2017


(in millions)	TPC		Other Subsidiaries			TRV		Eliminations			Consolidated		TPC		Other Subsidiaries			TRV			Eliminations			Consolidated
Net income	$	508	$	144		$	617	$	(652	)	$	617	$	438	$	162		$	595		$	(600	)	$	595

Other comprehensive income:
Other comprehensive income (loss):
Changes in net unrealized gains on investment securities:
Having no credit losses recognized in the consolidated statement of income	93		44			7		—			144		296		85			(54		)	—			327
Having credit losses recognized in the consolidated statement of income	1		(1		)	—		—			—		1		1			—			—			2
Net changes in benefit plan assets and obligations	—		—			17		—			17		—		(1		)	18			—			17
Net changes in unrealized foreign currency translation	25		16			—		—			41		14		34			—			—			48
Other comprehensive income before income taxes and other comprehensive income of subsidiaries	119		59			24		—			202
Income tax expense	37		16			9		—			62
Other comprehensive income, net of taxes, before other comprehensive income of subsidiaries	82		43			15		—			140
Other comprehensive income (loss) before income taxes and other comprehensive income of subsidiaries													311		119			(36		)	—			394
Income tax expense (benefit)													102		33			(12		)	—			123
Other comprehensive income (loss), net of taxes, before other comprehensive income of subsidiaries													209		86			(24		)	—			271
Other comprehensive income of subsidiaries	—		—			125		(125		)	—		—		—			295			(295		)	—
Other comprehensive income	82		43			140		(125		)	140		209		86			271			(295		)	271
Comprehensive income	$	590	$	187		$	757	$	(777	)	$	757	$	647	$	248		$	866		$	(895	)	$	866

3135

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued

14.CONSOLIDATING FINANCIAL STATEMENTS OF THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES, Continued

CONSOLIDATING STATEMENT OF COMPREHENSIVE INCOME (LOSS) (Unaudited)

For the six months ended June 30, 2018



(in millions)	TPC			Other Subsidiaries			TRV			Eliminations			Consolidated
Net income	$	1,009		$	288		$	1,193		$	(1,297	)	$	1,193

Other comprehensive income (loss):
Changes in net unrealized gains (losses) on investment securities:
Having no credit losses recognized in the consolidated statement of income	(1,047		)	(453		)	(1		)	—			(1,501		)
Having credit losses recognized in the consolidated statement of income	(11		)	(3		)	—			—			(14		)
Net changes in benefit plan assets and obligations	—			—			43			—			43
Net changes in unrealized foreign currency translation	(102		)	(50		)	—			—			(152		)
Other comprehensive income (loss) before income taxes and other comprehensive loss of subsidiaries	(1,160		)	(506		)	42			—			(1,624		)
Income tax expense (benefit)	(233		)	(98		)	6			—			(325		)
Other comprehensive income (loss), net of taxes, before other comprehensive loss of subsidiaries	(927		)	(408		)	36			—			(1,299		)
Other comprehensive loss of subsidiaries	—			—			(1,335		)	1,335			—
Other comprehensive loss	(927		)	(408		)	(1,299		)	1,335			(1,299		)
Comprehensive income (loss)	$	82		$	(120	)	$	(106	)	$	38		$	(106	)

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued

14.CONSOLIDATING FINANCIAL STATEMENTS OF THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES, Continued

CONSOLIDATING STATEMENT OF COMPREHENSIVE INCOME (Unaudited)

For the six months ended June 30, 2017



(in millions)	TPC		Other Subsidiaries			TRV			Eliminations			Consolidated
Net income	$	946	$	306		$	1,212		$	(1,252	)	$	1,212

Other comprehensive income (loss):
Changes in net unrealized gains on investment securities:
Having no credit losses recognized in the consolidated statement of income	389		129			(47		)	—			471
Having credit losses recognized in the consolidated statement of income	2		—			—			—			2
Net changes in benefit plan assets and obligations	—		(1		)	35			—			34
Net changes in unrealized foreign currency translation	39		50			—			—			89
Other comprehensive income (loss) before income taxes and other comprehensive income of subsidiaries	430		178			(12		)	—			596
Income tax expense (benefit)	139		49			(3		)	—			185
Other comprehensive income (loss), net of taxes, before other comprehensive income of subsidiaries	291		129			(9		)	—			411
Other comprehensive income of subsidiaries	—		—			420			(420		)	—
Other comprehensive income	291		129			411			(420		)	411
Comprehensive income	$	1,237	$	435		$	1,623		$	(1,672	)	$	1,623

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued

14. CONSOLIDATING FINANCIAL STATEMENTS OF THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES, Continued

CONSOLIDATING BALANCE SHEET (Unaudited)

At ~~March 31,~~June 30, 2018


(in millions)	TPC			Other Subsidiaries			TRV			Eliminations			Consolidated			TPC			Other Subsidiaries			TRV			Eliminations			Consolidated
Assets
Fixed maturities, available for sale, at fair value (amortized cost $62,093)	$	42,958		$	19,225		$	83		$	—		$	62,266
Equity securities, at fair value (cost $431)	147			103			180			—			430
Fixed maturities, available for sale, at fair value (amortized cost $62,674)																$	43,192		$	19,260		$	84		$	—		$	62,536
Equity securities, at fair value (cost $409)																131			110			183			—			424
Real estate investments	54			900			—			—			954			54			900			—			—			954
Short-term securities	2,022			714			1,750			—			4,486			1,765			530			1,397			—			3,692
Other investments	2,745			842			1			—			3,588			2,730			824			1			—			3,555
Total investments	47,926			21,784			2,014			—			71,724			47,872			21,624			1,665			—			71,161
Cash	175			221			1			—			397			231			184			—			—			415
Investment income accrued	388			175			4			—			567			424			182			4			—			610
Premiums receivable	5,073			2,463			—			—			7,536			5,251			2,535			—			—			7,786
Reinsurance recoverables	5,823			2,475			—			—			8,298			5,797			2,461			—			—			8,258
Ceded unearned premiums	687			90			—			—			777			610			88			—			—			698
Deferred acquisition costs	1,887			199			—			—			2,086			1,955			206			—			—			2,161
Deferred taxes	115			271			(18		)	—			368			180			295			(12		)	—			463
Contractholder receivables	3,907			928			—			—			4,835			3,909			921			—			—			4,830
Goodwill	2,587			1,381			—			(9		)	3,959			2,584			1,356			—			(9		)	3,931
Other intangible assets	201			140			—			—			341			225			131			—			—			356
Investment in subsidiaries	—			—			27,090			(27,090		)	—			—			—			26,630			(26,630		)	—
Other assets	2,150			342			310			(14		)	2,788			2,077			166			632			(21		)	2,854
Total assets	$	70,919		$	30,469		$	29,401		$	(27,113	)	$	103,676		$	71,115		$	30,149		$	28,919		$	(26,660	)	$	103,523

Liabilities
Claims and claim adjustment expense reserves	$	33,447		$	16,363		$	—		$	—		$	49,810		$	33,579		$	16,382		$	—		$	—		$	49,961
Unearned premium reserves	9,336			4,088			—			—			13,424			9,542			4,213			—			—			13,755
Contractholder payables	3,907			928			—			—			4,835			3,909			921			—			—			4,830
Payables for reinsurance premiums	295			203			—			—			498			230			166			—			—			396
Debt	693			14			6,270			(14		)	6,963			693			21			5,771			(21		)	6,464
Other liabilities	3,922			1,091			154			—			5,167			4,188			778			528			—			5,494
Total liabilities	51,600			22,687			6,424			(14		)	80,697			52,141			22,481			6,299			(21		)	80,900

Shareholders’ equity
Common stock (1,750.0 shares authorized; 270.3 shares issued and 270.2 shares outstanding)	—			390			22,995			(390		)	22,995
Common stock (1,750.0 shares authorized; 267.8 shares issued and 267.7 shares outstanding)																—			390			23,040			(390		)	23,040
Additional paid-in capital	11,634			6,972			—			(18,606		)	—			11,634			6,972			—			(18,606		)	—
Retained earnings	7,974			650			33,979			(8,622		)	33,981			7,869			685			34,293			(8,551		)	34,296
Accumulated other comprehensive loss	(289		)	(230		)	(1,322		)	519			(1,322		)	(529		)	(379		)	(1,688		)	908			(1,688		)
Treasury stock, at cost (503.7 shares)	—			—			(32,675		)	—			(32,675		)
Treasury stock, at cost (506.4 shares)																—			—			(33,025		)	—			(33,025		)
Total shareholders’ equity	19,319			7,782			22,977			(27,099		)	22,979			18,974			7,668			22,620			(26,639		)	22,623
Total liabilities and shareholders’ equity	$	70,919		$	30,469		$	29,401		$	(27,113	)	$	103,676		$	71,115		$	30,149		$	28,919		$	(26,660	)	$	103,523

3238

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued

14. CONSOLIDATING FINANCIAL STATEMENTS OF THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES, Continued

CONSOLIDATING BALANCE SHEET (Unaudited)

At December 31, 2017



(in millions)	TPC			Other Subsidiaries			TRV			Eliminations			Consolidated
Assets
Fixed maturities, available for sale, at fair value (amortized cost $61,316)	$	43,240		$	19,372		$	82		$	—		$	62,694
Equity securities, available for sale, at fair value (cost $440)	161			111			181			—			453
Real estate investments	54			878			—			—			932
Short-term securities	2,751			914			1,230			—			4,895
Other investments	2,673			854			1			—			3,528
Total investments	48,879			22,129			1,494			—			72,502
Cash	157			187			—			—			344
Investment income accrued	418			183			5			—			606
Premiums receivable	4,852			2,292			—			—			7,144
Reinsurance recoverables	5,842			2,467			—			—			8,309
Ceded unearned premiums	493			58			—			—			551
Deferred acquisition costs	1,835			190			—			—			2,025
Deferred taxes	(89		)	173			(14		)	—			70
Contractholder receivables	3,854			921			—			—			4,775
Goodwill	2,592			1,368			—			(9		)	3,951
Other intangible assets	202			140			—			—			342
Investment in subsidiaries	—			—			27,946			(27,946		)	—
Other assets	2,181			(3		)	700			(14		)	2,864
Total assets	$	71,216		$	30,105		$	30,131		$	(27,969	)	$	103,483

Liabilities
Claims and claim adjustment expense reserves	$	33,386		$	16,264		$	—		$	—		$	49,650
Unearned premium reserves	8,957			3,958			—			—			12,915
Contractholder payables	3,854			921			—			—			4,775
Payables for reinsurance premiums	165			109			—			—			274
Debt	693			14			5,878			(14		)	6,571
Other liabilities	4,161			882			524			—			5,567
Total liabilities	51,216			22,148			6,402			(14		)	79,752

Shareholders’ equity
Common stock (1,750.0 shares authorized; 271.5 shares issued and 271.4 shares outstanding)	—			390			22,886			(390		)	22,886
Additional paid-in capital	11,634			6,972			—			(18,606		)	—
Retained earnings	8,036			594			33,460			(8,628		)	33,462
Accumulated other comprehensive income (loss)	330			1			(343		)	(331		)	(343		)
Treasury stock, at cost (500.9 shares)	—			—			(32,274		)	—			(32,274		)
Total shareholders’ equity	20,000			7,957			23,729			(27,955		)	23,731
Total liabilities and shareholders’ equity	$	71,216		$	30,105		$	30,131		$	(27,969	)	$	103,483

3339

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued

14. CONSOLIDATING FINANCIAL STATEMENTS OF THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES, Continued

CONSOLIDATING STATEMENT OF CASH FLOWS (Unaudited)

For the ~~three~~six months ended ~~March 31,~~June 30, 2018


(in millions)	TPC			Other Subsidiaries			TRV			Eliminations			Consolidated			TPC			Other Subsidiaries			TRV			Eliminations			Consolidated
Cash flows from operating activities
Net income	$	551		$	168		$	669		$	(719	)	$	669		$	1,009		$	288		$	1,193		$	(1,297	)	$	1,193
Net adjustments to reconcile net income to net cash provided by operating activities	(126		)	(57		)	(22		)	90			(115		)	323			11			146			25			505
Net cash provided by operating activities	425			111			647			(629		)	554			1,332			299			1,339			(1,272		)	1,698
Cash flows from investing activities
Proceeds from maturities of fixed maturities	1,453			493			4			—			1,950			2,730			914			13			—			3,657
Proceeds from sales of investments:
Fixed maturities	729			356			—			—			1,085			1,847			759			1			—			2,607
Equity securities	8			18			—			—			26			33			59			—			—			92
Real estate investments	—			—			—			—			—			—			—			—			—			—
Other investments	76			38			—			—			114			133			56			—			—			189
Purchases of investments:
Fixed maturities	(2,836		)	(1,078		)	(6		)	—			(3,920		)	(5,762		)	(2,173		)	(17		)	—			(7,952		)
Equity securities	(1		)	(18		)	(1		)	—			(20		)	(2		)	(56		)	(2		)	—			(60		)
Real estate investments	—			(33		)	—			—			(33		)	—			(44		)	—			—			(44		)
Other investments	(115		)	(27		)	—			—			(142		)	(232		)	(43		)	—			—			(275		)
Net sales (purchases) of short-term securities	729			201			(520		)	—			410			986			383			(167		)	—			1,202
Securities transactions in course of settlement	147			56			(1		)	—			202			268			12			(1		)	—			279
Other	(52		)	(1		)	—			—			(53		)	(148		)	(4		)	—			—			(152		)
Net cash provided by (used in) investing activities	138			5			(524		)	—			(381		)
Net cash used in investing activities																(147		)	(137		)	(173		)	—			(457		)
Cash flows from financing activities
Treasury stock acquired — share repurchase authorization	—			—			(350		)	—			(350		)	—			—			(700		)	—			(700		)
Treasury stock acquired — net employee share-based compensation	—			—			(51		)	—			(51		)	—			—			(51		)	—			(51		)
Dividends paid to shareholders	—			—			(197		)	—			(197		)	—			—			(404		)	—			(404		)
Payment of debt	—			—			(100		)	—			(100		)	—			—			(600		)	—			(600		)
Issuance of debt	—			—			491			—			491			—			7			491			(7		)	491
Issuance of common stock — employee share options	—			—			85			—			85			—			—			98			—			98
Dividends paid to parent company	(544		)	(85		)	—			629			—			(1,109		)	(170		)	—			1,279			—
Net cash used in financing activities	(544		)	(85		)	(122		)	629			(122		)	(1,109		)	(163		)	(1,166		)	1,272			(1,166		)
Effect of exchange rate changes on cash	(1		)	3			—			—			2			(2		)	(2		)	—			—			(4		)
Net increase in cash	18			34			1			—			53
Net increase (decrease) in cash																74			(3		)	—			—			71
Cash at beginning of year	157			187			—			—			344			157			187			—			—			344
Cash at end of period	$	175		$	221		$	1		$	—		$	397		$	231		$	184		$	—		$	—		$	415
Supplemental disclosure of cash flow information
Income taxes paid	$	13		$	43		$	—		$	—		$	56
Income taxes paid (received)																$	193		$	171		$	(126	)	$	—		$	238
Interest paid	$	16		$	—		$	23		$	—		$	39		$	24		$	—		$	151		$	—		$	175

3440

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued

14. CONSOLIDATING FINANCIAL STATEMENTS OF THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES, Continued

CONSOLIDATING STATEMENT OF CASH FLOWS (Unaudited)

For the ~~three~~six months ended ~~March 31,~~June 30, 2017


(in millions)	TPC			Other Subsidiaries			TRV			Eliminations			Consolidated			TPC			Other Subsidiaries			TRV			Eliminations			Consolidated
Cash flows from operating activities
Net income	$	508		$	144		$	617		$	(652	)	$	617		$	946		$	306		$	1,212		$	(1,252	)	$	1,212
Net adjustments to reconcile net income to net cash provided by operating activities	160			9			205			(143		)	231			341			83			223			(105		)	542
Net cash provided by operating activities	668			153			822			(795		)	848			1,287			389			1,435			(1,357		)	1,754
Cash flows from investing activities
Proceeds from maturities of fixed maturities	1,638			580			—			—			2,218			3,211			1,087			2			—			4,300
Proceeds from sales of investments:
Fixed maturities	88			100			—			—			188			285			278			—			—			563
Equity securities	2			19			—			—			21			4			75			121			—			200
Real estate investments	—			11			—			—			11			—			20			—			—			20
Other investments	96			26			—			—			122			176			57			—			—			233
Purchases of investments:
Fixed maturities	(2,191		)	(864		)	(1		)	—			(3,056		)	(4,160		)	(1,511		)	(2		)	—			(5,673		)
Equity securities	(1		)	(20		)	(1		)	—			(22		)	(3		)	(41		)	(122		)	—			(166		)
Real estate investments	—			(16		)	—			—			(16		)	—			(26		)	—			—			(26		)
Other investments	(96		)	(28		)	—			—			(124		)	(202		)	(57		)	—			—			(259		)
Net sales (purchases) of short-term securities	245			233			(429		)	—			49			383			78			(885		)	—			(424		)
Securities transactions in course of settlement	102			53			2			—			157			105			64			1			—			170
Other	(70		)	7			—			—			(63		)	(134		)	6			—			—			(128		)
Net cash provided by (used in) investing activities	(187		)	101			(429		)	—			(515		)	(335		)	30			(885		)	—			(1,190		)
Cash flows from financing activities
Treasury stock acquired — share repurchase authorization	—			—			(225		)	—			(225		)	—			—			(700		)	—			(700		)
Treasury stock acquired — net employee share-based compensation	—			—			(61		)	—			(61		)	—			—			(61		)	—			(61		)
Dividends paid to shareholders	—			—			(190		)	—			(190		)	—			—			(389		)	—			(389		)
Payment of debt																—			—			(207		)	—			(207		)
Issuance of debt																—			—			689			—			689
Issuance of common stock — employee share options	—			—			83			—			83			—			—			118			—			118
Dividends paid to parent company	(532		)	(263		)	—			795			—			(961		)	(396		)	—			1,357			—
Net cash used in financing activities	(532		)	(263		)	(393		)	795			(393		)	(961		)	(396		)	(550		)	1,357			(550		)
Effect of exchange rate changes on cash	1			1			—			—			2			2			5			—			—			7
Net decrease in cash	(50		)	(8		)	—			—			(58		)
Net increase (decrease) in cash																(7		)	28			—			—			21
Cash at beginning of year	141			164			2			—			307			141			164			2			—			307
Cash at end of period	$	91		$	156		$	2		$	—		$	249		$	134		$	192		$	2		$	—		$	328
Supplemental disclosure of cash flow information
Income taxes paid	$	1		$	1		$	—		$	—		$	2
Income taxes paid (received)																$	336		$	119		$	(132	)	$	—		$	323
Interest paid	$	16		$	—		$	27		$	—		$	43		$	24		$	—		$	154		$	—		$	178

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

Item 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following is a discussion and analysis of the Company’s financial condition and results of operations.

FINANCIAL HIGHLIGHTS

2018 ~~First~~Second Quarter Consolidated Results of Operations

Net income of ~~$669~~$524 million, or ~~$2.45~~$1.93 per share basic and ~~$2.42~~$1.92 per share diluted

Net earned premiums of ~~$6.54~~$6.70 billion

~~Catastrophe losses of $354 million ($280 million after-tax)~~


��	Catastrophe losses of $488 million ($384 million after-tax) increased by $85 million pre-tax ($122 million after-tax) from the prior year quarter

Net favorable prior year reserve development of ~~$150~~$186 million ($~~119~~148 million after-tax)

Net income included an incremental charge of $45 million pre-tax associated with a few large commercial losses, primarily fire related, as well as $18 million pre-tax of windpool assessments related to Hurricane Harvey

Combined ratio of ~~95.5%~~98.1%

Net investment income of ~~$603~~$595 million ($~~513~~507 million after-tax)

Operating cash flows of ~~$554 million~~$1.14 billion

2018 ~~First~~Second Quarter Consolidated Financial Condition

Total investments of ~~$71.72~~$71.16 billion; fixed maturities and short-term securities comprised 93% of total investments

Total assets of ~~$103.68~~$103.52 billion

Total debt of ~~$6.96~~$6.46 billion, resulting in a debt-to-total capital ratio of ~~23.3% (23.4%~~22.2% (22.1% excluding net unrealized investment ~~gains,~~losses, net of tax)

Repurchased ~~2.8~~2.7 million common shares for total cost of ~~$401~~$350 million and paid ~~$197~~$207 million of dividends to shareholders

Shareholders’ equity of ~~$22.98~~$22.62 billion

Net unrealized investment ~~gains~~losses of ~~$175~~$135 million ($~~133~~112 million after-tax)

Book value per common share of ~~$85.03~~$84.51

Holding company liquidity of ~~$1.80~~$1.44 billion

3642

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued

CONSOLIDATED OVERVIEW

Consolidated Results of Operations


	Three Months Ended March 31,						Three Months Ended June 30,						Six Months Ended June 30,
(in millions, except ratio and per share amounts)	2018			2017			2018			2017			2018			2017

Revenues
Premiums	$	6,537		$	6,183		$	6,695		$	6,351		$	13,232		$	12,534
Net investment income	603			610			595			598			1,198			1,208
Fee income	103			113			112			116			215			229
Net realized investment gains (losses)	(11		)	5
Net realized investment gains							36			80			25			85
Other revenues	54			31			39			39			93			70
Total revenues	7,286			6,942			7,477			7,184			14,763			14,126

Claims and expenses
Claims and claim adjustment expenses	4,296			4,094			4,562			4,225			8,858			8,319
Amortization of deferred acquisition costs	1,061			1,003			1,081			1,032			2,142			2,035
General and administrative expenses	1,062			996			1,113			1,045			2,175			2,041
Interest expense	89			89			90			92			179			181
Total claims and expenses	6,508			6,182			6,846			6,394			13,354			12,576
Income before income taxes	778			760			631			790			1,409			1,550
Income tax expense	109			143			107			195			216			338
Net income	$	669		$	617		$	524		$	595		$	1,193		$	1,212

Net income per share
Basic	$	2.45		$	2.19		$	1.93		$	2.13		$	4.39		$	4.32
Diluted	$	2.42		$	2.17		$	1.92		$	2.11		$	4.35		$	4.28

Combined ratio
Loss and loss adjustment expense ratio	64.9		%	65.3		%	67.4		%	65.6		%	66.2		%	65.5		%
Underwriting expense ratio	30.6			30.7			30.7			31.1			30.6			30.9
Combined ratio	95.5		%	96.0		%	98.1		%	96.7		%	96.8		%	96.4		%

The following discussions of the Company’s net income and segment income are presented on an after-tax basis. Discussions of the components of net income and segment income are presented on a pre-tax basis, unless otherwise noted. Discussions of net income per common share are presented on a diluted basis.

Overview

Diluted net income per share of ~~$2.42~~$1.92 in the ~~first~~second quarter of 2018 ~~increased~~decreased by ~~12% over~~9% from diluted net income per share of ~~$2.17~~$2.11 in the same period of 2017. Net income of ~~$669~~$524 million in the ~~first~~second quarter of 2018 ~~increased~~decreased by ~~8% over~~12% from net income of ~~$617~~$595 million in the same period of 2017. The ~~higher~~lower rate of ~~increase~~decrease in diluted net income per share reflected the impact of share repurchases in recent periods. The ~~increase in net income primarily reflected a~~ decrease ~~in income tax expense and an increase in income before income taxes. The increase~~ in income before income taxes primarily reflected the pre-tax impact of (i) higher catastrophe losses and (ii) lower net realized investment gains. Income before income taxes in the second quarter of 2018 included an incremental charge of $45 million associated with a few large commercial losses, primarily fire related, as well as $18 million of windpool assessments related to Hurricane Harvey. Catastrophe losses in the second quarters of 2018 and 2017 were $488 million and $403 million, respectively. Net favorable prior year reserve development in the second quarters of 2018 and 2017 was $186 million and $203 million, respectively. Income tax expense in the second quarter of 2018 was lower than in the same period of 2017, reflecting the impacts of (i) the lower U.S. corporate income tax rate resulting from the Tax Cuts and Jobs Act of 2017 (TCJA) and (ii) the decrease in income before income taxes.

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued

Diluted net income per share of $4.35 in the first six months of 2018 increased by 2% over diluted net income per share of $4.28 in the same period of 2017. Net income of $1.19 billion in the first six months of 2018 decreased slightly from net income of $1.21 billion in the same period of 2017. The increase in diluted net income per share compared with the slight decline in net income reflected the impact of share repurchases in recent periods. The decrease in income before income taxes primarily reflected the pre-tax impact of (i) higher catastrophe losses and (ii) lower net realized investment gains, partially offset by (iii) higher net favorable prior year reserve development. Catastrophe losses in the first ~~quarters~~six months of 2018 and 2017 were ~~$354~~$842 million and ~~$347~~$750 million, respectively. Net favorable prior year reserve development in the first ~~quarters~~six months of 2018 and 2017 was ~~$150~~$336 million and ~~$81~~$284 million, respectively. Income tax expense in the first ~~quarter~~six months of 2018 was lower than in the same period of 2017, ~~as the impact of~~primarily reflecting (i) the lower U.S. corporate income tax rate ~~in the first quarter of 2018~~ resulting from the ~~Tax Cuts~~TCJA and ~~Jobs Act of 2017 (TCJA) was~~(ii) the decrease in income before income taxes, partially offset by the ~~impacts~~impact of ~~(ii)~~(iii) the $39 million reduction in income tax expense in the first quarter of 2017 as a result of the resolution of prior year tax ~~matters and (iii) the increase in income before income taxes in the first quarter of 2018.~~

~~Table of Contents~~

~~THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES~~

~~MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued~~

matters.

The Company has insurance operations in Canada, the United Kingdom, the Republic of Ireland and throughout other parts of the world as a corporate member of Lloyd’s, as well as in Brazil and Colombia, primarily through joint ventures. Because these operations are conducted in local currencies other than the U.S. dollar, the Company is subject to changes in foreign currency exchange rates. For the three months and six months ended ~~March 31,~~June 30, 2018 and 2017, changes in foreign currency exchange rates impacted reported line items in the statement of income by insignificant amounts. The impact of these changes was not material to the Company’s net income or segment income for the periods reported.

Revenues

Earned Premiums

Earned premiums in the ~~first~~second quarter of 2018 were ~~$6.54~~$6.70 billion, ~~$354~~$344 million or 5% higher than in the same period of 2017. Earned premiums in the first six months of 2018 were $13.23 billion, $698 million or 6% higher than in the same period of 2017. In Business Insurance, earned premiums in the second quarter and first ~~quarter~~six months of 2018 both increased by 4% over the same ~~period~~periods of 2017. In Bond & Specialty Insurance, earned premiums in the second quarter and first ~~quarter~~six months of 2018 both increased by 5% over the same ~~period~~periods of 2017. In Personal Insurance, earned premiums in the second quarter and first ~~quarter~~six months of 2018 both increased by 9%8% over the same ~~period~~periods of 2017. Factors contributing to the changes in earned premiums in each segment are discussed in more detail in the segment discussions that follow.

Net Investment Income

The following table sets forth information regarding the Company’s investments.


	Three Months Ended March 31,						Three Months Ended June 30,						Six Months Ended June 30,
(dollars in millions)	2018			2017			2018			2017			2018			2017
Average investments ⁽¹⁾	$	72,524		$	70,865		$	72,618		$	71,385		$	72,569		$	71,154
Pre-tax net investment income	603			610			595			598			1,198			1,208
After-tax net investment income	513			480			507			468			1,020			948
Average pre-tax yield ⁽²⁾	3.3		%	3.4		%	3.3		%	3.4		%	3.3		%	3.4		%
Average after-tax yield ⁽²⁾	2.8		%	2.7		%	2.8		%	2.6		%	2.8		%	2.7		%

_________________________________________________________


(1)	Excludes net unrealized investment gains and losses and reflects cash, receivables for investment sales, payables on investment purchases and accrued investment income.


(2)	Excludes net realized and net unrealized investment gains and losses.

Net investment income in the ~~first~~second quarter of 2018 was ~~$603~~$595 million, $7$3 million or 1% lower than in the same period of 2017. Net investment income in the first six months of 2018 was $1.20 billion, $10 million or 1% lower than in the same period of 2017. Net investment income from fixed maturity investments in the second quarter and first ~~quarter~~six months of 2018 was ~~$481~~$489 million $4and $970 million, respectively, $18 million and $22 million higher, respectively, than in the same ~~period~~periods of 2017. The ~~slight increase~~increases in both periods of 2018 primarily resulted from a higher average level of fixed maturity investments, partially offset by lower long-term reinvestment rates available in the market. Net investment income from short-term securities in the second quarter and first ~~quarter~~six months of 2018 was ~~$19~~$21 million and $40 million, respectively, $8 million and $16 million higher, respectively, than in the same ~~period~~periods of 2017. The increase primarily resulted from higher short-term interest rates. Net investment income generated by the Company's remaining investment portfolios in the second quarter and first ~~quarter~~six months of 2018 was ~~$113~~$94 million ~~$18~~and $207

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued

million, respectively, $30 million and $48 million lower, respectively, than in the same ~~period~~periods of 2017, primarily due to lower returns from private equity limited partnerships.

Fee Income

The National Accounts market in Business Insurance is the primary source of the Company’s fee-based business. The ~~$10~~$4 million ~~decrease~~and $14 million decreases in fee income in the second quarter and first ~~quarter~~six months of 2018 compared with the same ~~period~~periods of 2017 isare discussed in the Business Insurance segment discussion that follows.

Net Realized Investment Gains

The following table sets forth information regarding the Company’s net realized investment gains.



	Three Months Ended June 30,						Six Months Ended June 30,
(in millions)	2018			2017			2018			2017
Net Realized Investment Gains
Other-than-temporary impairment losses	$	(1	)	$	(5	)	$	(1	)	$	(7	)
Net realized investment gains on equity securities still held	16			—			3			—
Other net realized investment gains, including from sales	21			85			23			92
Net realized investment gains	$	36		$	80		$	25		$	85

Net realized investment gains from sales of equity securities accounted for the majority of net realized investment gains in the second quarter and first six months of 2017.

Other Revenues

Other revenues in the second quarters and first six months of 2018 and 2017 included installment premium charges. Other revenues in the second quarter and first six months of 2018 also included revenues from Simply Business, which was acquired in August 2017. Other revenues in the second quarter and first six months of 2017 included a gain related to the settlement of a reinsurance dispute.

Claims and Expenses

Claims and Claim Adjustment Expenses

Claims and claim adjustment expenses in the second quarter of 2018 were $4.56 billion, $337 million or 8% higher than in the same period of 2017, primarily reflecting the impacts of (i) higher business volumes, (ii) loss cost trends, (iii) higher catastrophe losses and (iv) lower net favorable prior year reserve development. Catastrophe losses in the second quarters of both 2018 and 2017 primarily resulted from wind and hail storms in several regions of the United States.

Claims and claim adjustment expenses in the first six months of 2018 were $8.86 billion, $539 million or 6% higher than in the same period of 2017, primarily reflecting the impacts of (i) higher business volumes, (ii) loss cost trends and (iii) higher catastrophe losses, partially offset by (iv) higher net favorable prior year reserve development. Catastrophe losses in the first six months of 2018 and 2017 included the second quarter events described above, as well as winter storms in the eastern United States, a wind and hail storm in the southern United States and mudslides in California in the first quarter of 2018, and wind and hail storms in several regions of the United States and a winter storm in the eastern United States in the first quarter of 2017.

Factors contributing to net favorable prior year reserve development during the second quarters and first six months of 2018 and 2017 are discussed in more detail in note 6 of notes to the unaudited consolidated financial statements.

3845

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued

~~Net Realized Investment Gains (Losses)~~

~~The following table sets forth information regarding the Company’s net realized investment gains (losses).~~

Three Months Ended
March 31,
(in millions) 2018 2017
Net Realized Investment Gains (Losses)
Other-than-temporary impairment losses $ —
$ (2 )
Net realized investment losses on equity securities still held (13 ) —
Other net realized investment gains, including from sales 2
7
Net realized investment gains (losses) $ (11 ) $ 5

~~Other Revenues~~

Other revenues in the first quarters of 2018 and 2017 included installment premium charges. Other revenues in the first quarter of 2018 also included revenues from Simply Business, which was acquired in August 2017.

~~Claims and Expenses~~

~~Claims and Claim Adjustment Expenses~~

Claims and claim adjustment expenses in the first quarter of 2018 were $4.30 billion, $202 million or 5% higher than in the same period of 2017, primarily reflecting the impacts of (i) higher business volumes, (ii) loss cost trends and (iii) normal quarterly variability in loss activity, partially offset by (iv) higher net favorable prior year reserve development. Catastrophe losses in the first quarter of 2018 primarily resulted from winter storms in the eastern United States, a wind and hail storm in the southern United States and mudslides in California. Catastrophe losses in the first quarter of 2017 primarily resulted from wind and hail storms in several regions of the United States, as well as a winter storm in the eastern United States.

Factors contributing to net favorable prior year reserve development during the first quarters of 2018 and 2017 are discussed in more detail in note 6 of notes to the unaudited consolidated financial statements.

Significant Catastrophe Losses

The following table presents the amount of losses recorded by the Company for significant catastrophes that occurred in the three months and six months ended ~~March 31,~~June 30, 2018 and 2017, the amount of net unfavorable (favorable) prior year reserve development recognized in the three months and six months ended ~~March 31,~~June 30, 2018 and 2017 for significant catastrophes that occurred in 2017 and 2016, and the estimate of ultimate losses for those catastrophes at ~~March 31,~~June 30, 2018 and December 31, 2017. For purposes of the table, a significant catastrophe is an event for which the Company estimates its ultimate losses will be $100 million or more after reinsurance and before taxes. The Company's threshold for disclosing catastrophes is primarily determined at the reportable segment level and for 2018 ranged from approximately $18 million to $30 million of losses before reinsurance and taxes. For the Company’s definition of a catastrophe, refer to “Part II—Item 7—Management’s Discussion and Analysis of Financial Condition and Results of Operations— Consolidated Overview” in the Company’s 2017 Annual Report.

~~Table of Contents~~

~~THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES~~

~~MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued~~


	Losses Incurred/Unfavorable (Favorable) Prior Year Reserve Development									Losses Incurred/Unfavorable (Favorable) Prior Year Reserve Development
	For The Three Months Ended March 31,									For The Three Months Ended June 30,					Six Months Ended June 30,
						Estimated Ultimate Losses														Estimated Ultimate Losses
(in millions, pre-tax and net of reinsurance)	2018			2017		March 31, 2018		December 31, 2017		2018			2017		2018			2017		June 30, 2018		December 31, 2017

2016
PCS Serial Number:
21 — Severe wind and hail storms	$	(1	)	$	1	$	147	$	148	$	—		$	1	$	(1	)	$	2	$	147	$	148
25 — Severe wind and hail storms	(1		)	5		177		178		(4		)	4		(5		)	9		173		178
															'
2017
PCS Serial Number:
22 — Severe wind and hail storms	—			115		111		111		(2		)	—		(2		)	115		109		111
32 — Severe wind and hail storms	1			n/a		211		210		19			198		20			198		230		210
43 — Hurricane Harvey	(20		)	n/a		234		254		(5		)	n/a		(25		)	n/a		229		254
44 — Hurricane Irma	(11		)	n/a		176		187		(8		)	n/a		(19		)	n/a		168		187
48 — California wildfire — Tubbs fire	4			n/a		511		507		—			n/a		4			n/a		511		507

2018
PCS Serial Number:
15 — Winter storm	135			n/a		135		n/a		3			n/a		138			n/a		138		n/a
17 — Severe wind and hail storms	110			n/a		110		n/a		11			n/a		121			n/a		121		n/a

n/a: not applicable.

Amortization of Deferred Acquisition Costs

Amortization of deferred acquisition costs in the ~~first~~second quarter of 2018 was ~~$1.06~~$1.08 billion, ~~$58~~$49 million or 6%5% higher than in the same period of 2017. Amortization of deferred acquisition costs in the first six months of 2018 was $2.14 billion, $107 million or 5% higher than in the same period of 2017. Amortization of deferred acquisition costs is discussed in more detail in the segment discussions that follow.

General and Administrative Expenses

General and administrative expenses in the ~~first~~second quarter of 2018 were ~~$1.06~~$1.11 billion, ~~$66~~$68 million or 7% higher than in the same period of ~~2017,~~2017. General and administrative expenses in the first six months of 2018 were $2.18 billion, $134 million or 7% higher than in the same period of 2017. The increases in both periods of 2018 primarily ~~reflecting~~reflected the impacts of (i) the acquisition of Simply Business in August 2017, (ii) windpool assessments incurred in 2018 related to Hurricane Harvey and ~~normal quarterly variability in expenses.~~(iii) variable costs

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued

associated with higher business volumes. General and administrative expenses are discussed in more detail in the segment discussions that follow.

Interest Expense

Interest expense in ~~each of~~ the second quarter and first ~~quarters~~six months of 2018 was $90 million and ~~2017 was $89 million.~~$179 million, respectively, compared with $92 million and $181 million, respectively, in the same periods of 2017.

Income Tax Expense

Income tax expense in the ~~first~~second quarter of 2018 was ~~$109~~$107 million, ~~$34~~$88 million or ~~24%~~45% lower than in the same period of 2017, asprimarily reflecting the ~~impact~~impacts of (i) the lower U.S. corporate income tax rate ~~in the first quarter of 2018~~ resulting from the TCJA and (ii) the $159 million decrease in income before income taxes. Income tax expense in the first six months of 2018 was $216 million, $122 million or 36% lower than in the same period of 2017, primarily reflecting the impacts of (i) the lower U.S. corporate income tax rate resulting from the TCJA and (ii) the $141 million decrease in income before income taxes, partially offset by the ~~impacts~~impact of ~~(ii)~~(iii) the $39 million reduction in income tax expense in the first quarter of 2017 as a result of the resolution of prior year tax ~~matters and (iii) the $18 million increase in income before income taxes in the first quarter of 2018.~~matters.

The Company’s effective tax rate was ~~14%~~17% and ~~19%~~25% in the second quarters of 2018 and 2017, respectively. The Company's effective tax rate was 15% and 22% in the first ~~quarters~~six months of 2018 and 2017, respectively. The effective tax rates were lower than the statutory rates of 21% in ~~the first quarter~~both periods of 2018 and 35% in ~~the first quarter~~both periods of 2017, primarily due to the impact of tax-exempt investment income on the calculation of the Company’s income tax provision. The effective tax rate in the first ~~quarter~~six months of 2017 also included the impact of the reduction in income tax expense resulting from the resolution of prior year tax ~~matters.~~matters in the first quarter of 2017.

Combined Ratio

The combined ratio of 98.1% in the second quarter of 2018 was 1.4 points higher than the combined ratio of 96.7% in the same period of 2017. The loss and loss adjustment expense ratio of 67.4% in the second quarter of 2018 was 1.8 points higher than the loss and loss adjustment expense ratio of 65.6% in the same period of 2017. The underwriting expense ratio of 30.7% for the second quarter of 2018 was 0.4 points lower than the underwriting expense ratio of 31.1% in the same period of 2017.

Catastrophe losses in the second quarters of 2018 and 2017 accounted for 7.3 points and 6.4 points, respectively, of the combined ratios. Net favorable prior year reserve development in the second quarters of 2018 and 2017 provided 2.8 points and 3.2 points of benefit, respectively, to the combined ratio. The combined ratio excluding prior year reserve development and catastrophe losses (“underlying combined ratio”) in the second quarter of 2018 was 0.1 points higher than the 2017 ratio on the same basis.

The combined ratio of 96.8% in the first six months of 2018 was 0.4 points higher than the combined ratio of 96.4% in the same period of 2017. The loss and loss adjustment expense ratio of 66.2% in the first six months of 2018 was 0.7 points higher than the loss and loss adjustment expense ratio of 65.5% in the same period of 2017. The underwriting expense ratio of 30.6% for the first six months of 2018 was 0.3 points lower than the underwriting expense ratio of 30.9% in the same period of 2017.

Catastrophe losses in the first six months of 2018 and 2017 accounted for 6.3 points and 6.0 points, respectively, of the combined ratio. Net favorable prior year reserve development in the first six months of 2018 and 2017 provided 2.5 points and 2.3 points of benefit, respectively, to the combined ratio. The underlying combined ratio in the first six months of 2018 was 0.3 points higher than the 2017 ratio on the same basis.

4047

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued

~~Combined Ratio~~

The combined ratio of 95.5% in the first quarter of 2018 was 0.5 points lower than the combined ratio of 96.0% in the same period of 2017. The loss and loss adjustment expense ratio of 64.9% in the first quarter of 2018 was 0.4 points lower than the loss and loss adjustment expense ratio of 65.3% in the same period of 2017. The underwriting expense ratio of 30.6% for the first quarter of 2018 was 0.1 points lower than the underwriting expense ratio of 30.7% in the same period of 2017.

Catastrophe losses accounted for 5.4 points and 5.6 points of the 2018 and 2017 first quarter combined ratios, respectively. Net favorable prior year reserve development in the first quarters of 2018 and 2017 provided 2.3 points and 1.3 points of benefit, respectively, to the combined ratio. The 2018 first quarter combined ratio excluding prior year reserve development and catastrophe losses (“underlying combined ratio”) was 0.7 points higher than the 2017 ratio on the same basis, primarily resulting from normal quarterly variability in both loss activity and expenses.

Written Premiums

Consolidated gross and net written premiums were as follows:


	Gross Written Premiums				Gross Written Premiums
	Three Months Ended March 31,				Three Months Ended June 30,				Six Months Ended June 30,
(in millions)	2018		2017		2018		2017		2018		2017
Business Insurance	$	4,471	$	4,271	$	4,038	$	3,794	$	8,509	$	8,065
Bond & Specialty Insurance	638		601		674		620		1,312		1,221
Personal Insurance	2,309		2,146		2,717		2,513		5,026		4,659
Total	$	7,418	$	7,018	$	7,429	$	6,927	$	14,847	$	13,945


	Net Written Premiums				Net Written Premiums
	Three Months Ended March 31,				Three Months Ended June 30,				Six Months Ended June 30,
(in millions)	2018		2017		2018		2017		2018		2017
Business Insurance	$	3,994	$	3,855	$	3,781	$	3,544	$	7,775	$	7,399
Bond & Specialty Insurance	574		544		653		598		1,227		1,142
Personal Insurance	2,256		2,096		2,697		2,498		4,953		4,594
Total	$	6,824	$	6,495	$	7,131	$	6,640	$	13,955	$	13,135

Gross and net written premiums in the ~~first~~second quarter of 2018 both increased by 7% over the same period of 2017. Gross and net written premiums in the first six months 2018 both increased by 6% ~~and 5%, respectively,~~ over the same period of 2017. Factors contributing to the changes in gross and net written premiums in each segment are discussed in more detail in the segment discussions that follow.

RESULTS OF OPERATIONS BY SEGMENT

Business Insurance

Results of Business Insurance were as follows:



		Three Months Ended June 30,						Six Months Ended June 30,
(dollars in millions)		2018			2017			2018			2017

Revenues
Earned premiums		$	3,641		$	3,504		$	7,209		$	6,933
Net investment income		440			447			886			900
Fee income		107			112			206			221
Other revenues		20			15			51			24
Total revenues		4,208			4,078			8,352			8,078

Total claims and expenses		3,746			3,509			7,368			6,938

Segment income before income taxes		462			569			984			1,140
Income tax expense		77			140			147			269
Segment income	��	$	385		$	429		$	837		$	871

Loss and loss adjustment expense ratio		66.9		%	64.3		%	66.3		%	64.4		%
Underwriting expense ratio		31.9			32.2			31.9			32.1
Combined ratio		98.8		%	96.5		%	98.2		%	96.5		%

4148

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued

~~RESULTS OF OPERATIONS BY SEGMENT~~

~~Business Insurance~~

~~Results of Business Insurance were as follows:~~

Three Months Ended
March 31,
(dollars in millions) 2018 2017

Revenues

Earned premiums $ 3,568
$ 3,429
Net investment income 446
453
Fee income 99
109
Other revenues 31
9
Total revenues 4,144
4,000

Total claims and expenses 3,622
3,429

Segment income before income taxes 522
571
Income tax expense 70
129
Segment income $ 452
$ 442

Loss and loss adjustment expense ratio 65.7 % 64.5 %
Underwriting expense ratio 31.8
31.9
Combined ratio 97.5 % 96.4 %

Overview

Segment income in the ~~first~~second quarter of 2018 was ~~$452~~$385 million, ~~$10~~$44 million or ~~2% higher~~10% lower than segment income of ~~$442~~$429 million in the same period of 2017. ~~The increase in segment income primarily reflected a decrease in income tax expense, largely offset by a decrease in segment income before income taxes.~~ The decrease in segment income before income taxes primarily reflected the pre-tax ~~impact~~impacts of (i) lower underwriting margins excluding catastrophe losses and prior year reserve development ("underlying underwriting margins"). and (ii) lower net favorable prior year reserve development. Catastrophe losses in the ~~first~~second quarters of 2018 and 2017 were ~~$138~~$168 million and ~~$132~~$184 million, respectively. Net favorable prior year reserve development in the ~~first~~second quarters of 2018 and 2017 was ~~$66~~$84 million and ~~$61~~$125 million, respectively. The lower underlying underwriting margins primarily resulted from the ~~impacts of (i) loss cost trends that modestly exceeded earned pricing, the~~ impact of ~~which has been moderating in recent quarters, and (ii)~~ normal quarterly variability in both loss and expense activity, including a few large losses, primarily fire related, and ~~expenses.~~windpool assessments related to Hurricane Harvey. Income tax expense in the ~~first~~second quarter of 2018 was lower than in the same period of 2017, asprimarily reflecting the impacts of (i) the lower U.S. corporate income tax rate resulting from the TCJA and (ii) the decrease in segment income before income taxes.

Segment income in the first ~~quarter~~six months of 2018 was $837 million, $34 million or 4% lower than segment income of $871 million in the same period of 2017. The decrease in segment income before income taxes primarily reflected the pre-tax impacts of (i) lower underlying underwriting margins and (ii) lower net favorable prior year reserve development. Catastrophe losses in the first six months of 2018 and 2017 were $306 million and $316 million, respectively. Net favorable prior year reserve development in the first six months of 2018 and 2017 was $150 million and $186 million, respectively. The lower underlying underwriting margins primarily resulted from the impact of normal variability in loss activity, including a few large losses, primarily fire related. Income tax expense in the first six months of 2018 was lower than in the same period of 2017, primarily reflecting the impacts of (i) the lower U.S. corporate income tax rate resulting from the TCJA and (ii) the decrease in segment income before income taxes, ~~in the first quarter of 2018, were~~ partially offset by the impact of (iii) the $15 million reduction in income ~~tax expense in the first quarter of 2017~~taxes as a result of the resolution of prior year tax ~~matters.~~matters in the first quarter of 2017.

Revenues

Earned Premiums

Earned premiums in the ~~first~~second quarter of 2018 were ~~$3.57~~$3.64 billion, ~~$139~~$137 million or 4% higher than in the same period of ~~2017,~~2017. Earned premiums in the first six months of 2018 were $7.21 billion, $276 million or 4% higher than in the same period of 2017. The increases in both periods of 2018 primarily ~~reflecting~~reflected the increase in net written premiums over the preceding twelve months.

Net Investment Income

Net investment income in the ~~first~~second quarter of 2018 was ~~$446~~$440 million, $7 million or 2% lower than in the same period of 2017. Net investment income in the first six months of 2018 was $886 million, $14 million or 2% lower than in the same period of 2017. Refer to the “Net Investment Income” section of the “Consolidated Results of Operations” discussion herein for a description of the factors contributing to the decrease in the Company’s consolidated net investment income in the second quarter and first ~~quarter~~six months of 2018 compared with the same ~~period~~periods of 2017. In addition, refer to note 2 of notes to the consolidated financial statements in the Company’s 2017 Annual Report for a discussion of the Company’s net investment income allocation methodology.

~~Table of Contents~~

~~THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES~~

~~MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued~~

Fee Income

National Accounts is the primary source of fee income due to its service businesses, which include claim and loss prevention services to large companies that choose to self-insure a portion of their insurance risks, as well as claims and policy management services to workers' compensation residual market pools. Fee income in the ~~first~~second quarter of 2018 was ~~$99~~$107 million, ~~$10~~$5 million or 9%4% lower than in the same period of ~~2017, reflecting~~2017. Fee income in the first six months of 2018 was $206 million, $15 million or 7% lower than in the same period of 2017. The decreases in both periods of 2018 reflected lower serviced premium ~~volume due to~~in the ~~depopulation of~~ workers’ compensation residual market pools.

Other Revenues

Other revenues in the second quarters and first ~~quarters~~six months of 2018 and 2017 included installment premium charges and other miscellaneous policyholder service charges. Other revenues in the second quarter and first ~~quarter~~six months of 2018 also included revenues from Simply Business, which was acquired in August 2017. Other revenues in the second quarter and first six months of 2017 also included a gain related to the settlement of a reinsurance dispute.

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued

Claims and Expenses

Claims and Claim Adjustment Expenses

Claims and claim adjustment expenses in the ~~first~~second quarter of 2018 were ~~$2.39~~$2.48 billion, ~~$127~~$178 million or 6%8% higher than in the same period of 2017, primarily reflecting the impacts of (i) higher business volumes, (ii) loss cost trends, (iii) lower net favorable prior year reserve development and ~~(iii)~~(iv) normal ~~quarterly~~ variability in loss ~~activity.~~activity, partially offset by (v) lower catastrophe losses.

Claims and claim adjustment expenses in the first six months of 2018 were $4.88 billion, $305 million or 7% higher than in the same period of 2017, primarily reflecting the impacts of (i) higher business volumes, (ii) loss cost trends, (iii) lower net favorable prior year reserve development and (iv) normal variability in loss activity, partially offset by (v) lower catastrophe losses.

Factors contributing to net favorable prior year reserve development during the second quarters and first ~~quarters~~six months of 2018 and 2017 are discussed in more detail in note 6 of notes to the unaudited consolidated financial statements.

Amortization of Deferred Acquisition Costs

Amortization of deferred acquisition costs in the ~~first~~second quarter of 2018 was ~~$580~~$588 million, ~~$26~~$21 million or 5%4% higher than in the same period of 2017. Amortization of deferred acquisition costs in the first six months of 2018 was $1.17 billion, $47 million or 4% higher than in the same period of 2017. The ~~increase~~increases in both periods of 2018 ~~was~~were generally consistent with the increases in earned premiums.

General and Administrative Expenses

General and administrative expenses in the ~~first~~second quarter of 2018 were ~~$650~~$674 million, ~~$40~~$38 million or 7%6% higher than in the same period of ~~2017, primarily reflecting~~2017. General and administrative expenses in the first six months of 2018 were $1.32 billion, $78 million or 6% higher than in the same period of 2017. The increases in both periods of 2018 were due to the impacts of (i) the acquisition of Simply Business in August 2017 and ~~normal quarterly variability~~(ii) windpool assessments incurred in ~~expenses.~~2018 related to Hurricane Harvey.

Income Tax Expense

Income tax expense in the ~~first~~second quarter of 2018 was ~~$70~~$77 million, ~~$59~~$63 million, or ~~46%~~45% lower than in the same period of 2017, asreflecting the impacts of (i) the lower U.S. corporate income tax rate ~~in the first quarter of 2018~~ resulting from the TCJA and (ii) the ~~$49~~$107 million decrease in segment income before income taxes. Income tax in the first six months of 2018 was $147 million, $122 million or 45% lower than in the same period of 2017, reflecting the impacts of (i) the lower U.S. corporate income tax rate resulting from the TCJA and (ii) the $156 million decrease in segment income before income taxes, ~~in the first quarter of 2018, were~~ partially offset by the impact of (iii) the $15 million reduction in income tax expense ~~in the first quarter of 2017~~ as a result of the resolution of prior year tax ~~matters.~~matters in the first quarter of 2017.

Combined Ratio

The combined ratio of ~~97.5%~~98.8% in the ~~first~~second quarter of 2018 was ~~1.1~~2.3 points higher than the combined ratio of ~~96.4%~~96.5% in the same period of 2017. The loss and loss adjustment expense ratio of ~~65.7%~~66.9% in the ~~first~~second quarter of 2018 was ~~1.2~~2.6 points higher than the loss and loss adjustment expense ratio of ~~64.5%~~64.3% in the same period of 2017. The underwriting expense ratio of ~~31.8%~~31.9% for the ~~first~~second quarter of 2018 was ~~0.1~~0.3 points lower than the underwriting expense ratio of ~~31.9%~~32.2% in the same period of 2017.

Catastrophe losses in the ~~first~~second quarters of 2018 and 2017 accounted for ~~3.9~~4.6 points and ~~3.8~~5.3 points, respectively, of the combined ratio. Net favorable prior year reserve development in the second quarters of 2018 and 2017 provided 2.3 points and 3.6 points of benefit, respectively, to the combined ratio. The underlying combined ratio in the second quarter of 2018 was 1.7 points higher than the 2017 ratio on the same basis, primarily reflecting the impact of normal quarterly variability in loss activity, including a few large losses, primarily fire related, and windpool assessments related to Hurricane Harvey.

The combined ratio of 98.2% in the first six months of 2018 was 1.7 points higher than the combined ratio of 96.5% in the same period of 2017. The loss and loss adjustment expense ratio of 66.3% in the first six months of 2018 was 1.9 points higher than the loss and loss adjustment expense ratio of 64.4% in the same period of 2017. The underwriting expense ratio of 31.9% for the first six months of 2018 was 0.2 points lower than the underwriting expense ratio of 32.1% in the same period of 2017.

Catastrophe losses in the first six months of 2018 and 2017 accounted for 4.3 points and 4.6 points, respectively, of the combined ratio. Net favorable prior year reserve development in the first ~~quarters~~six months of 2018 and 2017 provided ~~1.9~~2.1 points and ~~1.8~~2.7 points of benefit, respectively, to the combined ratio. The ~~2018 first quarter~~ underlying combined ratio in the first six months of 2018 was ~~1.1~~1.4 points higher than the 2017 ratio on the same basis primarily resulting from the impacts of (i) loss cost trends that modestly exceeded earned pricing, the impact of which has been moderating in recent quarters, and (ii) normal quarterly variability in both loss activity and expenses.

4350

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued

than the 2017 ratio on the same basis, primarily reflecting the impact of normal variability in loss activity, including a few large losses, primarily fire related.

Written Premiums

Business Insurance’s gross and net written premiums by market were as follows:


	Gross Written Premiums				Gross Written Premiums
	Three Months Ended March 31,				Three Months Ended June 30,				Six Months Ended June 30,
(in millions)	2018		2017		2018		2017		2018		2017
Domestic:
Select Accounts	$	782	$	765	$	731	$	722	$	1,513	$	1,487
Middle Market	2,359		2,264		2,076		1,902		4,435		4,166
National Accounts	521		471		340		336		861		807
National Property and Other	463		460		543		522		1,006		982
Total Domestic	4,125		3,960		3,690		3,482		7,815		7,442
International	346		311		348		312		694		623
Total Business Insurance	$	4,471	$	4,271	$	4,038	$	3,794	$	8,509	$	8,065


	Net Written Premiums				Net Written Premiums
	Three Months Ended March 31,				Three Months Ended June 30,				Six Months Ended June 30,
(in millions)	2018		2017		2018		2017		2018		2017
Domestic:
Select Accounts	$	773	$	755	$	729	$	720	$	1,502	$	1,475
Middle Market	2,262		2,177		1,985		1,820		4,247		3,997
National Accounts	309		288		231		219		540		507
National Property and Other	380		386		518		496		898		882
Total Domestic	3,724		3,606		3,463		3,255		7,187		6,861
International	270		249		318		289		588		538
Total Business Insurance	$	3,994	$	3,855	$	3,781	$	3,544	$	7,775	$	7,399

Gross and net written premiums in the ~~first~~second quarter of 2018 increased by 5%6% and 4%7%, respectively, over the same period of 2017. Gross and net written premiums in the first six months of 2018 increased by 6% and 5%, respectively, over the same period of 2017.

Select Accounts. Net written premiums of ~~$773~~$729 million and $1.50 billion in the second quarter and first ~~quarter~~six months of 2018, respectively, increased by 1% and 2%, respectively, over the same ~~period~~periods of 2017. Business retention rates remained strong in the second quarter and first ~~quarter~~six months of 2018. Renewal premium changes in the second quarter and first ~~quarter~~six months of 2018 remained positive ~~but~~and were ~~lower than in the~~comparable with same ~~period~~periods of 2017. New business premiums in the second quarter and first ~~quarter~~six months of 2018 increased over the same ~~period~~periods of 2017.

Middle Market. Net written premiums of ~~$2.26~~$1.99 billion and $4.25 billion in the second quarter and first ~~quarter~~six months of 2018, respectively, increased by 4%9% and 6%, respectively, over the same ~~period~~periods of 2017. Business retention rates remained strong in the second quarter and first ~~quarter~~six months of 2018. Renewal premium changes in the second quarter and first ~~quarter~~six months of 2018 remained positive and were higher than in the same ~~period~~periods of 2017. New business premiums in the second quarter and first ~~quarter~~six months of 2018 ~~decreased from~~increased over the same ~~period~~periods of 2017.

National Accounts. Net written premiums of ~~$309~~$231 million and $540 million in the second quarter and first ~~quarter~~six months of 2018, respectively, increased by 5% and 7%, respectively, over the same ~~period~~periods of 2017. Business retention rates remained strong in the second quarter and first ~~quarter~~six months of 2018. Renewal premium changes in the second quarter and first ~~quarter~~six months of 2018 ~~remained positive and were higher than in the same period of 2017. New business premiums in the first quarter of 2018 decreased from the same period of 2017.~~

~~National Property and Other.~~ Net written premiums of $380 million in the first quarter of 2018 decreased by 2% from the same period of 2017. Business retention rates in the first quarter of 2018 were strong and increased over the same period of 2017. Renewal premium changes in the first quarter of 2018 remained positive and were higher than in the same period of 2017. New business premiums in the first quarter of 2018 were comparable with the same period of 2017.

4451

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued

remained positive and were higher than in the same periods of 2017. New business premiums in the second quarter and first six months of 2018 decreased from the same periods of 2017.

National Property and Other. Net written premiums of $518 million and $898 million in the second quarter and first six months of 2018, respectively, increased by 4% and 2%, respectively, over the same periods of 2017. Business retention rates remained strong in the second quarter and first six months of 2018. Renewal premium changes in the second quarter and first six months of 2018 remained positive and were higher than in the same periods of 2017. New business premiums in the second quarter and first six months of 2018 increased over the same periods of 2017.

International. Net written premiums of ~~$270~~$318 million and $588 million in the second quarter and first ~~quarter~~six months of 2018, respectively, increased by 8%10% and 9%, respectively, over the same ~~period~~periods of 2017, primarily driven by the impact of changes in foreign currency exchange rates and increases in the Company’s operations ~~at Lloyd’s and~~ in Canada.

Bond & Specialty Insurance

Results of Bond & Specialty Insurance were as follows:


	Three Months Ended March 31,						Three Months Ended June 30,						Six Months Ended June 30,
(dollars in millions)	2018			2017			2018			2017			2018			2017

Revenues
Earned premiums	$	582		$	555		$	601		$	575		$	1,183		$	1,130
Net investment income	58			61			57			56			115			117
Other revenues	6			5			5			6			11			11
Total revenues	646			621			663			637			1,309			1,258

Total claims and expenses	438			443			404			398			842			841

Segment income before income taxes	208			178			259			239			467			417
Income tax expense	35			33			55			76			90			109
Segment income	$	173		$	145		$	204		$	163		$	377		$	308

Loss and loss adjustment expense ratio	36.6		%	40.6		%	28.8		%	29.7		%	32.6		%	35.1		%
Underwriting expense ratio	38.1			38.8			37.7			39.0			37.9			38.9
Combined ratio	74.7		%	79.4		%	66.5		%	68.7		%	70.5		%	74.0		%

Overview

Segment income in the ~~first~~second quarter of 2018 was ~~$173~~$204 million, ~~$28~~$41 million or ~~19%~~25% higher than segment income of ~~$145~~$163 million in the same period of 2017. The increase in segment income before income taxes primarily reflected the pre-tax impacts of (i) higher underlying underwriting margins and (ii) higher net favorable prior year reserve development. Net favorable prior year reserve development in the second quarters of 2018 and 2017 was $89 million and $78 million, respectively. Catastrophe losses in the second quarters of 2018 and 2017 were $5 million and $1 million, respectively. The higher underlying underwriting margins primarily resulted from the impact of higher business volumes. Income tax expense in the second quarter of 2018 was lower than in the same period of 2017, primarily reflecting the impact of (i) the lower U.S. corporate income tax rate resulting from the TCJA, partially offset by the impact of (ii) the increase in segment income before income taxes.

Segment income in the first six months of 2018 was $377 million, $69 million or 22% higher than segment income of $308 million in the same period of 2017. The increase in segment income before income taxes primarily reflected the pre-tax impacts of (i) higher net favorable prior year reserve development and (ii) higher underlying underwriting margins. Net favorable prior year reserve development in the first ~~quarters~~six months of 2018 and 2017 was ~~$35~~$124 million and ~~$14~~$92 million, respectively. Catastrophe losses in the first ~~quarters~~six months of 2018 and 2017 were $0$5 million and $1$2 million, respectively. The higher underlying underwriting margins primarily resulted from the impact of higher business volumes. Income tax expense in the first ~~quarter~~six months of 2018 was ~~slightly higher~~lower than in the same period of 2017, asprimarily reflecting the impact of (i) the lower U.S. corporate income tax rate resulting from the TCJA,

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued

partially offset by the impacts of ~~(i)~~(ii) the $17 million reduction in income tax expense ~~in the first quarter of 2017~~ as a result of the resolution of prior year tax matters in the first quarter of 2017 and ~~(ii)~~(iii) the increase in segment income before income ~~taxes in the first quarter of 2018, were largely offset by the impact of (iii) the lower U.S. corporate income tax rate in the first quarter of 2018 resulting from the TCJA.~~taxes.

Revenues

Earned Premiums

Earned premiums in the ~~first~~second quarter of 2018 were ~~$582~~$601 million, ~~$27~~$26 million or 5% higher than in the same period of ~~2017,~~2017. Earned premiums in the first six months of 2018 were $1.18 billion, $53 million or 5% higher than in the same period of 2017. The increases in both periods of 2018 primarily ~~reflecting~~reflected the increase in net written premiums over the preceding twelve months.

Net Investment Income

Net investment income in the ~~first~~second quarter of 2018 was ~~$58~~$57 million, $3$1 million or 5%2% higher than in the same period of 2017. Net investment income in the first six months of 2018 was $115 million, $2 million or 2% lower than in the same period of 2017. Included in Bond & Specialty Insurance are certain legal entities whose invested assets and related net investment income are reported exclusively in this segment and not allocated among all business segments. Refer to the “Net Investment Income” section of “Consolidated Results of Operations” herein for a discussion of the decrease in the Company’s consolidated net investment income in the second quarter and first ~~quarter~~six months of 2018 as compared with the same ~~period~~periods of 2017. In addition, refer to note 2 of notes to the consolidated financial statements in the Company’s 2017 Annual Report for a discussion of the Company’s net investment income allocation methodology.

~~Table of Contents~~

~~THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES~~

~~MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued~~

Claims and Expenses

Claims and Claim Adjustment Expenses

Claims and claim adjustment expenses in the ~~first~~second quarter of 2018 were ~~$216~~$175 million, ~~$11~~$1 million or 5%1% higher than in the same period of 2017, primarily reflecting (i) higher business volumes, largely offset by (ii) higher net favorable prior year reserve development.

Claims and claim adjustment expenses in the first six months of 2018 were $391 million, $10 million or 2% lower than in the same period of 2017, primarily reflecting (i) higher net favorable prior year reserve development, partially offset by the impact of (ii) higher business volumes.

Factors contributing to net favorable prior year reserve development during the second quarters and first ~~quarter~~six months of 2018 and 2017 are discussed in more detail in note 6 of notes to the unaudited consolidated financial statements.

Amortization of Deferred Acquisition Costs

Amortization of deferred acquisition costs in the ~~first~~second quarter of 2018 was ~~$107~~$113 million, $4$5 million or 5% higher than in the same period of 2017. Amortization of deferred acquisition costs in the first six months of 2018 was $220 million, $9 million or 4% higher than in the same period of 2017. The ~~increase~~increases in both periods of 2018 ~~was~~were generally consistent with the ~~increase~~increases in earned premiums.

General and Administrative Expenses

General and administrative expenses in the ~~first~~second quarter of 2018 were ~~$115~~$116 million, level with the same period of 2017. General and administrative expenses in the first six months of 2018 were $231 million, $2 million or 2%1% higher than in the same period of 2017. ~~The increase in 2018 primarily reflected the impact of higher business volumes.~~

Income Tax Expense

Income tax expense in the ~~first~~second quarter of 2018 was ~~$35~~$55 million, $2$21 million or ~~6% higher~~28% lower than in the same period of 2017, asprimarily reflecting the impact of (i) the lower U.S. corporate income tax rate resulting from the TCJA, partially offset by the impact of (ii) the $20 million increase in segment income before income taxes. Income tax expense in the first six months of 2018 was $90 million, $19 million or 17% lower than in the same period of 2017, primarily reflecting the impact of (i) the lower U.S. corporate income tax rate resulting from the TCJA, partially offset by the impacts of ~~(i)~~(ii) the $17 million reduction in income tax expense ~~in the first quarter of 2017~~ as a result of the resolution of prior year tax matters in the first quarter of 2017 and ~~(ii)~~(iii) the ~~$30~~$50 million increase in segment income before income ~~taxes in the first quarter of 2018, were largely offset by the impact of (iii) the lower U.S. corporate income tax rate in the first quarter of 2018 resulting from the TCJA.~~

~~Combined Ratio~~

The combined ratio of 74.7% in the first quarter of 2018 was 4.7 points lower than the combined ratio of 79.4% in the same period of 2017. The loss and loss adjustment expense ratio of 36.6% in the first quarter of 2018 was 4.0 points lower than the loss and loss adjustment expense ratio of 40.6% in the same period of 2017. The underwriting expense ratio of 38.1% in the first quarter of 2018 was 0.7 points lower than the underwriting expense ratio of 38.8% in the same period of 2017.

Net favorable prior year reserve development in the first quarters of 2018 and 2017 provided 6.0 points and 2.6 points of benefit, respectively, to the combined ratio. Catastrophe losses in the first quarters of 2018 and 2017 accounted for 0.0 points and 0.1 points of the combined ratio, respectively. The 2018 first quarter underlying combined ratio was 1.2 points lower than the 2017 ratio on the same basis, due to both a lower loss and loss adjustment expense ratio and underwriting expense ratio.

~~Written Premiums~~

~~The Bond & Specialty Insurance segment’s gross and net written premiums were as follows:~~

Gross Written Premiums
Three Months Ended
March 31,
(in millions) 2018 2017

Domestic:

Management Liability $ 364
$ 345
Surety 218
204
Total Domestic 582
549
International 56
52
Total Bond & Specialty Insurance $ 638
$ 601
taxes.

4653

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued

Combined Ratio

The combined ratio of 66.5% in the second quarter of 2018 was 2.2 points lower than the combined ratio of 68.7% in the same period of 2017. The loss and loss adjustment expense ratio of 28.8% in the second quarter of 2018 was 0.9 points lower than the loss and loss adjustment expense ratio of 29.7% in the same period of 2017. The underwriting expense ratio of 37.7% in the second quarter of 2018 was 1.3 points lower than the underwriting expense ratio of 39.0% in the same period of 2017, primarily reflecting the impact of higher levels of earned premiums.

Net favorable prior year reserve development in the second quarters of 2018 and 2017 provided 14.8 points and 13.5 points of benefit, respectively, to the combined ratio. Catastrophe losses in the second quarters of 2018 and 2017 accounted for 0.8 points and 0.2 points, respectively, of the combined ratio. The underlying combined ratio in the second quarter of 2018 was 1.5 points lower than the 2017 ratio on the same basis, primarily due to a lower underwriting expense ratio.

The combined ratio of 70.5% in the first six months of 2018 was 3.5 points lower than the combined ratio of 74.0% in the same period of 2017. The loss and loss adjustment expense ratio of 32.6% in the first six months of 2018 was 2.5 points lower than the loss and loss adjustment expense ratio of 35.1% in the same period of 2017. The underwriting expense ratio of 37.9% in the first six months of 2018 was 1.0 points lower than the underwriting expense ratio of 38.9% in the same period of 2017, primarily reflecting the impact of higher levels of earned premiums.

Net favorable prior year reserve development in the first six months of 2018 and 2017 provided 10.5 points and 8.2 points of benefit, respectively, to the combined ratio. Catastrophe losses in the first six months of 2018 and 2017 accounted for 0.4 points and 0.2 points, respectively, of the combined ratio. The underlying combined ratio in the first six months of 2018 was 1.4 points lower than the 2017 ratio on the same basis, primarily due to a lower underwriting expense ratio.

Written Premiums

The Bond & Specialty Insurance segment’s gross and net written premiums were as follows:


	Net Written Premiums				Gross Written Premiums
	Three Months Ended March 31,				Three Months Ended June 30,				Six Months Ended June 30,
(in millions)	2018		2017		2018		2017		2018		2017

Domestic:
Management Liability	$	348	$	330	$	378	$	352	$	742	$	697
Surety	185		174		240		219		458		423
Total Domestic	533		504		618		571		1,200		1,120
International	41		40		56		49		112		101
Total Bond & Specialty Insurance	$	574	$	544	$	674	$	620	$	1,312	$	1,221



	Net Written Premiums
	Three Months Ended June 30,				Six Months Ended June 30,
(in millions)	2018		2017		2018		2017

Domestic:
Management Liability	$	362	$	341	$	710	$	671
Surety	235		211		420		385
Total Domestic	597		552		1,130		1,056
International	56		46		97		86
Total Bond & Specialty Insurance	$	653	$	598	$	1,227	$	1,142

Gross and net written premiums in the ~~first~~second quarter of 2018 both increased by 6%9% over the same period of 2017. Gross and net written premiums in the first six months of 2018 both increased by 7% over the same period of 2017.

~~Domestic.~~ Net written premiums of $533 million in the first quarter of 2018 increased by 6% over the same period of 2017. Excluding the surety line of business, for which the following are not relevant measures, business retention rates remained strong in the first quarter of 2018. Renewal premium changes in the first quarter of 2018 remained positive but were lower than in the same period of 2017. New business premiums in the first quarter of 2018 increased over the same period of 2017.

~~International.~~ ~~Net written premiums of $41 million in the first quarter of 2018 increased by 3% over the same period of 2017, primarily driven by changes in foreign currency exchange rates.~~

~~Personal Insurance~~

~~Results of Personal Insurance were as follows:~~

Three Months Ended
March 31,
(dollars in millions) 2018 2017

Revenues

Earned premiums $ 2,387
$ 2,199
Net investment income 99
96
Fee income 4
4
Other revenues 17
16
Total revenues 2,507
2,315

Total claims and expenses 2,350
2,213

Segment income before income taxes 157
102
Income tax expense 28
13
Segment income $ 129
$ 89

Loss and loss adjustment expense ratio 70.7 % 72.9 %
Underwriting expense ratio 26.8
26.7
Combined ratio 97.5 % 99.6 %

~~Overview~~

Segment income in the first quarter of 2018 was $129 million, $40 million or 45% higher than segment income of $89 million in the same period of 2017, primarily reflecting the pre-tax impacts of (i) higher net favorable prior year reserve development and (ii) higher underlying underwriting margins. Catastrophe losses in the first quarters of 2018 and 2017 were $216 million and $214 million, respectively. Net favorable prior year reserve development in the first quarters of 2018 and 2017 was $49 million and $6 million, respectively. The higher underlying underwriting margins primarily resulted from the impacts of (i) earned pricing that exceeded loss cost trends in the Agency Automobile product line, partially offset by (ii) normal quarterly variability in non-

4754

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued

Domestic. Net written premiums of $597 million and $1.13 billion in the second quarter and first six months of 2018, respectively, increased by 8% and 7%, respectively, over the same periods of 2017. Excluding the surety line of business, for which the following are not relevant measures, business retention rates remained strong in the second quarter and first six months of 2018. Renewal premium changes in the second quarter of 2018 remained positive and were higher than in the same period of 2017. Renewal premium changes in the first six months of 2018 remained positive and were comparable with the same period of 2017. New business premiums in the second quarter and first six months of 2018 increased over the same periods of 2017.

International. Net written premiums of $56 million and $97 million in the second quarter and first six months of 2018, respectively, increased by 22% and 13%, respectively, over the same periods of 2017, driven by increases in the United Kingdom and changes in foreign currency exchange rates.

Personal Insurance

Results of Personal Insurance were as follows:



	Three Months Ended June 30,						Six Months Ended June 30,
(dollars in millions)	2018			2017			2018			2017

Revenues
Earned premiums	$	2,453		$	2,272		$	4,840		$	4,471
Net investment income	98			95			197			191
Fee income	5			4			9			8
Other revenues	14			15			31			31
Total revenues	2,570			2,386			5,077			4,701

Total claims and expenses	2,599			2,387			4,949			4,600

Segment income (loss) before income taxes	(29		)	(1		)	128			101
Income tax expense (benefit)	(12		)	(13		)	16			—
Segment income (loss)	$	(17	)	$	12		$	112		$	101

Loss and loss adjustment expense ratio	77.6		%	76.8		%	74.2		%	74.9		%
Underwriting expense ratio	27.3			27.3			27.1			27.0
Combined ratio	104.9		%	104.1		%	101.3		%	101.9		%

Overview

The segment loss in the second quarter of 2018 of $(17) million compared with segment income of $12 million in the same period of 2017 primarily reflected the pre-tax impacts of (i) higher catastrophe ~~weather-related~~ losses, partially offset by (ii) higher underlying underwriting margins and (iii) higher net favorable prior year reserve development. Catastrophe losses in the second quarters of 2018 and 2017 were $315 million and $218 million, respectively. Net favorable prior year reserve development in the second quarter of 2018 was $13 million, compared to no net prior year reserve development in the same period of 2017. The higher underlying underwriting margins primarily resulted from the impacts of (i) higher underlying underwriting margins in the Agency Automobile product line, driven by earned pricing that exceeded loss cost trends, partially offset by (ii) lower underlying underwriting margins in the Agency Homeowners and Other product ~~line.~~line driven by normal quarterly variability in loss activity. The income tax benefit in the second quarter of 2018 was $12 million, compared with an income tax benefit of $13 million in the same period of 2017, primarily reflecting the impact of (i) the lower U.S. corporate income tax rate resulting from the TCJA, largely offset by the impact of (ii) the decrease in the segment income (loss) before income taxes.

Segment income in the first six months of 2018 was $112 million, $11 million or 11% higher than segment income of $101 million in the same period of 2017. The increase in segment income before income taxes primarily reflected the pre-tax impacts of (i) higher underlying underwriting margins and (ii) higher net favorable prior year reserve development, partially offset by (iii) higher catastrophe losses. Catastrophe losses in the first six months of 2018 and 2017 were $531 million and $432 million, respectively. Net favorable prior year reserve development in the first six months of 2018 and 2017 was $62 million and $6 million, respectively. The higher underlying underwriting margins primarily resulted from the impacts of (i) higher underlying underwriting margins in

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued

the Agency Automobile product line, driven by earned pricing that exceeded loss cost trends, partially offset by (ii) lower underlying underwriting margins in the Agency Homeowners and Other product line driven by normal variability in loss activity. Income tax expense in the first ~~quarter~~six months of 2018 was higher than in the same period of 2017, asprimarily reflecting the impacts of (i) the increase in segment income before income taxes ~~in 2018~~ and (ii) the $7 million reduction in income tax expense ~~in the first quarter of 2017~~ as a result of the resolution of prior year tax matters ~~were~~in the first quarter of 2017, partially offset by ~~the impact of~~ (iii) the lower U.S. corporate income tax rate ~~in the first quarter of 2018~~ resulting from the TCJA.

Revenues

Earned Premiums

Earned premiums in the ~~first~~second quarter of 2018 were ~~$2.39~~$2.45 billion, ~~$188~~$181 million or 9%8% higher than in the same period of 2017. Earned premiums in the first six months of 2018 were $4.84 billion, $369 million or 8% higher than in the same period of 2017. The ~~increase~~increases in both periods of 2018 primarily reflected the increase in net written premiums over the preceding twelve months.

Net Investment Income

Net investment income in the ~~first~~second quarter of 2018 was ~~$99~~$98 million, $3 million or 3% higher than in the same period of ~~2017,~~2017. Net investment income in the first six months of 2018 was $197 million, $6 million or 3% higher than in the same period of 2017. The increases in both periods of 2018 primarily ~~reflecting~~reflected the impact of growth in business volumes. Refer to the “Net Investment Income” section of the “Consolidated Results of Operations” discussion herein for a description of the factors contributing to the decrease in the Company’s consolidated net investment income in the second quarter and first ~~quarter~~six months of 2018 compared with the same ~~period~~periods of 2017. In addition, refer to note 2 of notes to the consolidated financial statements in the Company’s 2017 Annual Report for a discussion of the Company’s net investment income allocation methodology.

Other Revenues

Other revenues in the second quarters and first ~~quarters~~six months of 2018 and 2017 primarily consisted of installment premium charges.

Claims and Expenses

Claims and Claim Adjustment Expenses

Claims and claim adjustment expenses in the ~~first~~second quarter of 2018 were ~~$1.69~~$1.90 billion, ~~$86~~$158 million or 5%9% higher than in the same period of 2017, primarily reflecting the impacts of (i) higher business volumes, (ii) higher catastrophe losses, (iii) loss cost trends and ~~(iii)~~(iv) normal quarterly variability in ~~non-catastrophe weather-related losses~~loss activity in the Homeowners and Other product line, partially offset by ~~(iv)~~(v) higher net favorable prior year reserve development.

Claims and claim adjustment expenses in the first six months of 2018 were $3.59 billion, $244 million or 7% higher than in the same period of 2017, primarily reflecting the impacts of (i) higher business volumes, (ii) higher catastrophe losses, (iii) loss cost trends and (iv) normal variability in loss activity in the Homeowners and Other product line, partially offset by (v) higher net favorable prior year reserve development.

Factors contributing to net favorable prior year reserve development during the second quarter and first ~~quarter~~six months of 2018 are discussed in more detail in note 6 of notes to the unaudited consolidated financial statements.

Amortization of Deferred Acquisition Costs

Amortization of deferred acquisition costs in the ~~first~~second quarter of 2018 was ~~$374~~$380 million, ~~$28~~$23 million or 8%6% higher than in the same period of 2017. Amortization of deferred acquisition costs in the first six months of 2018 was $754 million, $51 million or 7% higher than in the same period of 2017. The increases in both periods of 2018 were generally consistent with the increases in earned premiums.

General and Administrative Expenses

General and administrative expenses in the ~~first~~second quarter of 2018 were ~~$288~~$316 million, ~~$23~~$31 million or 9%11% higher than in the same period of 2017. General and administrative expenses in the first six months of 2018 were $604 million, $54 million or 10% higher than in the same period of 2017. The increases in both periods of 2018 primarily reflected the ~~impact of higher business volumes.~~

~~Income Tax Expense~~

~~Income tax expense in the first quarter of 2018 was $28 million, $15 million or 115% higher than in the same period of 2017, as the~~ impacts of (i) ~~the $55 million increase in segment income before income taxes in the first quarter of 2018~~variable costs associated with higher business volumes and (ii) ~~the $7 million reduction~~windpool assessments incurred in income tax expense in the first quarter of 2017 as a result of the resolution of prior year tax matters, were partially offset by the impact of (iii) the lower U.S. corporate income tax rate in the first quarter of 2018 ~~resulting from the TCJA.~~ related to Hurricane Harvey.

~~Combined Ratio~~

The combined ratio of 97.5% in the first quarter of 2018 was 2.1 points lower than the combined ratio of 99.6% in the same period of 2017. The loss and loss adjustment expense ratio of 70.7% in the first quarter of 2018 was 2.2 points lower than the loss and loss adjustment expense ratio of 72.9% in the same period of 2017. The underwriting expense ratio of 26.8% for the first quarter of 2018 was 0.1 points higher than the underwriting expense ratio of 26.7% in the same period of 2017.

4856

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued

~~Catastrophe losses accounted for 9.0~~Income Tax Expense (Benefit)

The income tax benefit in the second quarter of 2018 was $12 million, $1 million or 8% lower than the income tax benefit in the same period of 2017, primarily reflecting the impact of (i) the lower U.S. corporate income tax rate resulting from the TCJA, largely offset by the impact of (ii) the decrease in the segment income (loss) before income taxes. Income tax expense in the first six months of 2018 was $16 million, compared to no income tax expense or benefit in the same period of 2017, as the impacts of (i) the $27 million increase in segment income before income taxes and (ii) the $7 million reduction in income tax expense as a result of the resolution of prior year tax matters in the first quarter of 2017 were partially offset by the impact of (iii) the lower U.S. corporate income tax rate resulting from the TCJA.

Combined Ratio

The combined ratio of 104.9% in the second quarter of 2018 was 0.8 points ~~and 9.8 points of~~higher than the combined ratio of 104.1% in the ~~first~~same period of 2017. The loss and loss adjustment expense ratio of 77.6% in the second quarter of 2018 was 0.8 points higher than the loss and loss adjustment expense ratio of 76.8% in the same period of 2017. The underwriting expense ratio of 27.3% for the second quarter of 2018 was level with the underwriting expense ratio in the same period of 2017.

Catastrophe losses in the second quarters of 2018 and 2017 ~~respectively.~~accounted for 12.8 points and 9.6 points, respectively, of the combined ratio. Net favorable prior year reserve development in the second quarter of 2018 provided 0.5 points of benefit to the combined ratio. The underlying combined ratio in the second quarter of 2018 was 1.9 points lower than the 2017 ratio on the same basis, primarily reflecting the impacts of (i) earned pricing that exceeded loss cost trends in the Agency Automobile product line, partially offset by (ii) normal quarterly variability in loss activity in the Agency Homeowners and Other product line.

The combined ratio of 101.3% in the first six months of 2018 was 0.6 points lower than the combined ratio of 101.9% in the same period of 2017. The loss and loss adjustment expense ratio of 74.2% in the first six months of 2018 was 0.7 points lower than the loss and loss adjustment expense ratio of 74.9% in the same period of 2017. The underwriting expense ratio of 27.1% in the first six months of 2018 was 0.1 points higher than the underwriting expense ratio of 27.0% in the same period of 2017.

Catastrophe losses in the first six months of 2018 and 2017 accounted for 11.0 points and 9.7 points, respectively, of the combined ratio. Net favorable prior year reserve development in the first ~~quarters~~six months of 2018 and 2017 provided ~~2.0~~1.3 points and ~~0.3~~0.2 points of benefit, respectively, to the combined ratio. The ~~2018 first quarter~~ underlying combined ratio in the first six months of 2018 was ~~0.4~~0.8% points ~~higher~~lower than the 2017 ratio on the same ~~basis.~~basis, primarily reflecting the impacts of (i) earned pricing that exceeded loss cost trends in the Agency Automobile product line, partially offset by (ii) normal variability in loss activity in the Agency Homeowners and Other product line.

Written Premiums

Personal Insurance’s gross and net written premiums were as follows:


	Gross Written Premiums				Gross Written Premiums
	Three Months Ended March 31,				Three Months Ended June 30,				Six Months Ended June 30,
(in millions)	2018		2017		2018		2017		2018		2017

Domestic:
Agency:
Automobile	$	1,192	$	1,094	$	1,265	$	1,164	$	2,457	$	2,258
Homeowners and Other	873		835		1,148		1,085		2,021		1,920
Total Agency	2,065		1,929		2,413		2,249		4,478		4,178
Direct-to-Consumer	93		83		98		88		191		171
Total Domestic	2,158		2,012		2,511		2,337		4,669		4,349
International	151		134		206		176		357		310
Total Personal Insurance	$	2,309	$	2,146	$	2,717	$	2,513	$	5,026	$	4,659

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued


	Net Written Premiums				Net Written Premiums
	Three Months Ended March 31,				Three Months Ended June 30,				Six Months Ended June 30,
(in millions)	2018		2017		2018		2017		2018		2017

Domestic:
Agency:
Automobile	$	1,183	$	1,087	$	1,258	$	1,159	$	2,441	$	2,246
Homeowners and Other	832		794		1,137		1,077		1,969		1,871
Total Agency	2,015		1,881		2,395		2,236		4,410		4,117
Direct-to-Consumer	92		83		99		88		191		171
Total Domestic	2,107		1,964		2,494		2,324		4,601		4,288
International	149		132		203		174		352		306
Total Personal Insurance	$	2,256	$	2,096	$	2,697	$	2,498	$	4,953	$	4,594

Domestic Agency Written Premiums

Personal Insurance’s domestic Agency business comprises business written through agents, brokers and other intermediaries.

Domestic Agency gross and net written premiums in the second quarter and first ~~quarter~~six months of 2018 both increased by 7% over the same ~~period~~periods of 2017.

Domestic Agency Automobile net written premiums of ~~$1.18~~$1.26 billion and $2.44 billion in the second quarter and first ~~quarter~~six months of 2018, respectively, both increased by 9% over the same ~~period~~periods of 2017. Business retention rates remained strong in the second quarter and first ~~quarter~~six months of 2018. Renewal premium changes in the second quarter and first ~~quarter~~six months of 2018 remained positive and were higher than in the same ~~period~~periods of 2017. New business premiums in the second quarter and first ~~quarter~~six months of 2018 decreased from the same ~~period~~periods of 2017.

Domestic Agency Homeowners and Other net written premiums of ~~$832 million~~$1.14 billion and $1.97 billion in the second quarter and first ~~quarter~~six months of 2018, respectively, increased by 6% and 5%, respectively, over the same ~~period~~periods of 2017. Business retention rates remained strong in the second quarter and first ~~quarter~~six months of 2018. Renewal premium changes in the second quarter and first ~~quarter~~six months of 2018 remained positive and were higher than in the same ~~period~~periods of 2017. New business premiums in the second quarter and first ~~quarter~~six months of 2018 increased over the same ~~period~~periods of 2017.

~~Table of Contents~~

~~THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES~~

~~MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued~~

For its Domestic Agency business, the Personal Insurance segment had approximately 7.0 million and ~~6.7~~6.8 million active policies at ~~March 31,~~June 30, 2018 and 2017, respectively.

Direct-to-Consumer and International Written Premiums

Direct-to-Consumer net written premiums of ~~$92~~$99 million and $191 million in the second quarter and first ~~quarter~~six months of 2018, respectively, increased by ~~11%~~13% and 12%, respectively, over the same ~~period~~periods of 2017, primarily reflecting growth in automobile net written premiums due to positive renewal premium changes.

International net written premiums of ~~$149~~$203 million and $352 million in the second quarter and first ~~quarter~~six months of 2018, respectively, increased by ~~13%~~17% and 15%, respectively, over the same ~~period~~periods of 2017, primarily driven by growth in automobile net written premiums and the impact of changes in foreign currency exchange rates.

For its international and direct-to-consumer business, Personal Insurance had approximately ~~883,000~~895,000 and ~~864,000~~867,000 active policies at ~~March 31,~~June 30, 2018 and 2017, respectively.

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued

Interest Expense and Other


	Three Months Ended March 31,						Three Months Ended June 30,						Six Months Ended June 30,
(in millions)	2018			2017			2018			2017			2018			2017
Income (loss)	$	(76	)	$	(62	)	$	(78	)	$	(61	)	$	(154	)	(123	)

The Income (loss) for Interest Expense and Other in the ~~first~~second quarters of 2018 and 2017 was ~~$(76)~~$(78) million and ~~$(62)~~$(61) million, respectively. The Income (loss) for Interest Expense and Other in the first six months of 2018 and 2017 was $(154) million and $(123) million, respectively. Pre-tax interest expense in ~~each of~~ the ~~first~~second quarters of 2018 and 2017 was ~~$89 million.~~$90 million and $92 million respectively. Pre-tax interest expense in the first six months of 2018 and 2017 was $179 million and $181 million, respectively. After-tax interest expense in the second quarters of 2018 and 2017 was $71 million and $60 million, respectively. After-tax interest expense in the first ~~quarters~~six months of 2018 and 2017 was ~~$70~~$141 million and ~~$58~~$118 million, respectively. The increase in after-tax interest expense in both periods of ~~$12 million~~2018 primarily reflected the impact of the lower U.S. corporate income tax rate in 2018 resulting from the TCJA.

ASBESTOS CLAIMS AND LITIGATION

The Company believes that the property and casualty insurance industry has suffered from court decisions and other trends that have expanded insurance coverage for asbestos claims far beyond the original intent of insurers and policyholders. The Company has received and continues to receive a significant number of asbestos claims from the Company’s policyholders (which includes others seeking coverage under a policy). Factors underlying these claim filings include continued intensive advertising by lawyers seeking asbestos claimants and the continued focus by plaintiffs on defendants who were not traditionally primary targets of asbestos litigation. The focus on these defendants is primarily the result of the number of traditional asbestos defendants who have sought bankruptcy protection in previous years. In addition to contributing to the overall number of claims, bankruptcy proceedings may increase the volatility of asbestos-related losses by initially delaying the reporting of claims and later by significantly accelerating and increasing loss payments by insurers, including the Company. The bankruptcy of many traditional defendants has also caused increased settlement demands against those policyholders who are not in bankruptcy but remain in the tort system. Currently, in many jurisdictions, those who allege very serious injury and who can present credible medical evidence of their injuries are receiving priority trial settings in the courts, while those who have not shown any credible disease manifestation are having their hearing dates delayed or placed on an inactive docket. Prioritizing claims involving credible evidence of injuries, along with the focus on defendants who were not traditionally primary targets of asbestos litigation, contributes to the claims and claim adjustment expense payment patterns experienced by the Company. The Company’s asbestos-related claims and claim adjustment expense experience also has been impacted by the unavailability of other insurance sources potentially available to policyholders, whether through exhaustion of policy limits or through the insolvency of other participating insurers.

The Company continues to be involved in coverage litigation concerning a number of policyholders, some of whom have filed for bankruptcy, who in some instances have asserted that all or a portion of their asbestos-related claims are not subject to aggregate limits on coverage. In these instances, policyholders also may assert that each individual bodily injury claim should be treated as a separate occurrence under the policy. It is difficult to predict whether these policyholders will be successful on both issues. To the extent both issues are resolved in a policyholder’s favor and other Company defenses are not successful, the Company’s coverage obligations under the policies at issue would be materially increased and bounded only by the applicable per-occurrence limits and the number of asbestos bodily injury claims against the policyholders. Although the Company has seen a reduction in the overall risk associated with these lawsuits, it remains difficult to predict the ultimate cost of these claims.

~~Table of Contents~~

~~THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES~~

~~MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued~~

Many coverage disputes with policyholders are only resolved through settlement agreements. Because many policyholders make exaggerated demands, it is difficult to predict the outcome of settlement negotiations. Settlements involving bankrupt policyholders may include extensive releases which are favorable to the Company but which could result in settlements for larger amounts than originally anticipated. There also may be instances where a court may not approve a proposed settlement, which may result in additional litigation and potentially less beneficial outcomes for the Company. As in the past, the Company will continue to pursue settlement opportunities.

In addition to claims against policyholders, proceedings have been launched directly against insurers, including the Company, by individuals challenging insurers’ conduct with respect to the handling of past asbestos claims and by individuals seeking damages arising from alleged asbestos-related bodily injuries. It is possible that the filing of other direct actions against insurers, including the Company, could be made in the future. It is difficult to predict the outcome of these proceedings, including whether the plaintiffs

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued

would be able to sustain these actions against insurers based on novel legal theories of liability. The Company believes it has meritorious defenses to any such claims and has received favorable rulings in certain jurisdictions.

The Company’s quarterly asbestos reserve reviews include an analysis of exposure and claim payment patterns by policyholder category, as well as recent settlements, policyholder bankruptcies, judicial rulings and legislative actions. The Company also analyzes developing payment patterns among policyholders in the Home Office and Field Office, and Assumed Reinsurance and Other categories as well as projected reinsurance billings and recoveries. In addition, the Company reviews its historical gross and net loss and expense paid experience, year-by-year, to assess any emerging trends, fluctuations, or characteristics suggested by the aggregate paid activity. Conventional actuarial methods are not utilized to establish asbestos reserves and the Company’s evaluations have not resulted in a reliable method to determine a meaningful average asbestos defense or indemnity payment. Over the past decade, the property and casualty insurance industry, including the Company, has experienced net unfavorable prior year reserve development with regard to asbestos reserves, but the Company believes that over that period there has been a reduction in the volatility associated with the Company’s overall asbestos exposure as the overall asbestos environment has evolved from one dominated by exposure to significant litigation risks, particularly coverage disputes relating to policyholders in bankruptcy who were asserting that their claims were not subject to the aggregate limits contained in their policies, to an environment primarily driven by a frequency of litigation related to individuals with mesothelioma. The Company’s overall view of the current underlying asbestos environment is essentially unchanged from recent periods and there remains a high degree of uncertainty with respect to future exposure to asbestos claims.

Because each policyholder presents different liability and coverage issues, the Company generally reviews the exposure presented by each policyholder at least annually. Among the factors which the Company may consider in the course of this review are: available insurance coverage, including the role of any umbrella or excess insurance the Company has issued to the policyholder; limits and deductibles; an analysis of the policyholder’s potential liability; the jurisdictions involved; past and anticipated future claim activity and loss development on pending claims; past settlement values of similar claims; allocated claim adjustment expense; potential role of other insurance; the role, if any, of non-asbestos claims or potential non-asbestos claims in any resolution process; and applicable coverage defenses or determinations, if any, including the determination as to whether or not an asbestos claim is a products/completed operation claim subject to an aggregate limit and the available coverage, if any, for that claim.

Net asbestos paid loss and loss expenses in the first ~~quarter~~six months of 2018 and 2017 were ~~$33~~$98 million ~~compared with $58~~and $139 million, ~~in the same period of 2017.~~respectively. Net asbestos reserves were ~~$1.25~~$1.18 billion at ~~March 31,~~June 30, 2018, compared with ~~$1.27~~$1.19 billion at ~~March 31,~~June 30, 2017.

5160

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued

The following table displays activity for asbestos losses and loss expenses and reserves:


(at and for the three months ended March 31, in millions)	2018			2017
(at and for the six months ended June 30, in millions)							2018			2017
Beginning reserves:
Gross	$	1,538		$	1,512		$	1,538		$	1,512
Ceded	(257		)	(186		)	(257		)	(186		)
Net	1,281			1,326			1,281			1,326

Incurred losses and loss expenses:
Gross	—			—			—			—
Ceded	—			—			—			—
Net	—			—			—			—

Paid loss and loss expenses:
Gross	56			76			130			166
Ceded	(23		)	(18		)	(32		)	(27		)
Net	33			58			98			139

Foreign exchange and other:
Gross	1			—			—			1
Ceded	—			—			—			—
Net	1			—			—			1

Ending reserves:
Gross	1,483			1,436			1,408			1,347
Ceded	(234		)	(168		)	(225		)	(159		)
Net	$	1,249		$	1,268		$	1,183		$	1,188

See “—Uncertainty Regarding Adequacy of Asbestos and Environmental Reserves.”

ENVIRONMENTAL CLAIMS AND LITIGATION

The Company has received and continues to receive claims from policyholders who allege that they are liable for injury or damage arising out of their alleged disposition of toxic substances. Mostly, these claims are due to various legislative as well as regulatory efforts aimed at environmental remediation. For instance, the Comprehensive Environmental Response, Compensation and Liability Act (CERCLA), enacted in 1980 and later modified, enables private parties as well as federal and state governments to take action with respect to releases and threatened releases of hazardous substances. This federal statute permits the recovery of response costs from some liable parties and may require liable parties to undertake their own remedial action. Liability under CERCLA may be joint and several with other responsible parties.

The Company has been, and continues to be, involved in litigation involving insurance coverage issues pertaining to environmental claims. The Company believes that some court decisions have interpreted the insurance coverage to be broader than the original intent of the insurers and policyholders. These decisions often pertain to insurance policies that were issued by the Company prior to the mid-1980s. These decisions continue to be inconsistent and vary from jurisdiction to jurisdiction. Environmental claims, when submitted, rarely indicate the monetary amount being sought by the claimant from the policyholder, and the Company does not keep track of the monetary amount being sought in those few claims which indicate a monetary amount.

The resolution of environmental exposures by the Company generally occurs through settlements with policyholders as opposed to claimants. Generally, the Company strives to extinguish any obligations it may have under any policy issued to the policyholder for past, present and future environmental liabilities and extinguish any pending coverage litigation dispute with the policyholder. This form of settlement is commonly referred to as a “buy-back” of policies for future environmental liability. In addition, many of the agreements have also extinguished any insurance obligation which the Company may have for other claims, including, but

5261

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued

not limited to, asbestos and other cumulative injury claims. The Company and its policyholders may also agree to settlements which extinguish any liability arising from known specified sites or claims. Where appropriate, these agreements also include indemnities and hold harmless provisions to protect the Company. The Company’s general purpose in executing these agreements is to reduce the Company’s potential environmental exposure and eliminate the risks presented by coverage litigation with the policyholder and related costs.

In establishing environmental reserves, the Company evaluates the exposure presented by each policyholder and the anticipated cost of resolution, if any. In the course of this analysis, the Company generally considers the probable liability, available coverage and relevant judicial interpretations. In addition, the Company considers the many variables presented, such as: the nature of the alleged activities of the policyholder at each site; the number of sites; the total number of potentially responsible parties at each site; the nature of the alleged environmental harm and the corresponding remedy at each site; the nature of government enforcement activities at each site; the ownership and general use of each site; the overall nature of the insurance relationship between the Company and the policyholder, including the role of any umbrella or excess insurance the Company has issued to the policyholder; the involvement of other insurers; the potential for other available coverage, including the number of years of coverage; the role, if any, of non-environmental claims or potential non-environmental claims in any resolution process; and the applicable law in each jurisdiction. The evaluation of the exposure presented by a policyholder can change as information concerning that policyholder and the many variables presented is developed. Conventional actuarial methods are not used to estimate these reserves.

In its review of environmental reserves, the Company considers: past settlement payments; changing judicial and legislative trends; its reserves for the costs of litigating environmental coverage matters; the potential for policyholders with smaller exposures to be named in new clean-up actions for both on- and off-site waste disposal activities; the potential for adverse development; the potential for additional new claims beyond previous expectations; and the potential higher costs for new settlements.

The duration of the Company’s investigation and review of these claims and the time necessary to determine an appropriate estimate, if any, of the value of the claim to the Company vary significantly and are dependent upon a number of factors. These factors include, but are not limited to, the cooperation of the policyholder in providing claim information, the pace of underlying litigation or claim processes, the pace of coverage litigation between the policyholder and the Company and the willingness of the policyholder and the Company to negotiate, if appropriate, a resolution of any dispute pertaining to these claims. Because these factors vary from claim-to-claim and policyholder-by-policyholder, the Company cannot provide a meaningful average of the duration of an environmental claim. However, based upon the Company’s experience in resolving these claims, the duration may vary from months to several years.

The Company continues to receive notices from policyholders tendering claims for the first time, frequently under policies issued prior to the mid-1980s. These policyholders continue to present smaller exposures, have fewer sites and are lower tier defendants. Further, in many instances, clean-up costs have been reduced because regulatory agencies are willing to accept risk-based site analyses and more efficient clean-up technologies. Over the past several years, the Company has experienced generally favorable trends in the number of new policyholders tendering environmental claims for the first time and in the number of pending declaratory judgment actions relating to environmental matters. However, the degree to which those favorable trends have continued has been less than anticipated. In addition, reserve development on existing environmental claims has been greater than anticipated, driven by claims and legal developments in a limited number of jurisdictions. As a result of these factors, the Company increased its net environmental reserves by $55 million and $65 million in the second quarters of 2018 and 2017, respectively.

Net environmental paid loss and loss expenses in the first ~~quarters~~six months of 2018 and 2017 were ~~$13~~$26 million and ~~$16~~$37 million, respectively. At ~~March 31,~~June 30, 2018, approximately ~~94%~~95% of the net environmental reserve (approximately ~~$327~~$367 million) was carried in a bulk reserve and included unresolved environmental claims, incurred but not reported environmental claims and the anticipated cost of coverage litigation disputes relating to these claims. The bulk reserve the Company carries is established and adjusted based upon the aggregate volume of in-process environmental claims and the Company’s experience in resolving those claims. The balance, approximately 6%5% of the net environmental reserve (approximately ~~$20~~$21 million), consists of case reserves.

5362

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued

The following table displays activity for environmental losses and loss expenses and reserves:


(at and for the three months ended March 31, in millions)	2018			2017
(at and for the six months ended June 30, in millions)							2018			2017
Beginning reserves:
Gross	$	373		$	395		$	373		$	395
Ceded	(13		)	(13		)	(13		)	(13		)
Net	360			382			360			382

Incurred losses and loss expenses:
Gross	—			—			71			74
Ceded	—			—			(16		)	(9		)
Net	—			—			55			65

Paid loss and loss expenses:
Gross	17			16			30			39
Ceded	(4		)	—			(4		)	(2		)
Net	13			16			26			37

Foreign exchange and other:
Gross	—			—			(1		)	1
Ceded	—			—			—			—
Net	—			—			(1		)	1

Ending reserves:
Gross	356			379			413			431
Ceded	(9		)	(13		)	(25		)	(20		)
Net	$	347		$	366		$	388		$	411

UNCERTAINTY REGARDING ADEQUACY OF ASBESTOS AND ENVIRONMENTAL RESERVES

As a result of the processes and procedures discussed above, management believes that the reserves carried for asbestos and environmental claims are appropriately established based upon known facts, current law and management’s judgment. However, the uncertainties surrounding the final resolution of these claims continue, and it is difficult to determine the ultimate exposure for asbestos and environmental claims and related litigation. As a result, these reserves are subject to revision as new information becomes available and as claims develop. The continuing uncertainties include, without limitation, the risks and lack of predictability inherent in complex litigation, any impact from the bankruptcy protection sought by various asbestos producers and other asbestos defendants, a further increase or decrease in the cost to resolve, and/or the number of, asbestos and environmental claims beyond that which is anticipated, the emergence of a greater number of asbestos claims than anticipated as a result of extended life expectancies resulting from medical advances and lifestyle improvements, the role of any umbrella or excess policies the Company has issued, the resolution or adjudication of disputes pertaining to the amount of available coverage for asbestos and environmental claims in a manner inconsistent with the Company’s previous assessment of these claims, the number and outcome of direct actions against the Company, future developments pertaining to the Company’s ability to recover reinsurance for asbestos and environmental claims and the unavailability of other insurance sources potentially available to policyholders, whether through exhaustion of policy limits or through the insolvency of other participating insurers. In addition, uncertainties arise from the insolvency or bankruptcy of policyholders and other defendants. It is also not possible to predict changes in the legal, regulatory and legislative environment and their impact on the future development of asbestos and environmental claims. This environment could be affected by changes in applicable legislation and future court and regulatory decisions and interpretations, including the outcome of legal challenges to legislative and/or judicial reforms establishing medical criteria for the pursuit of asbestos claims. It is also difficult to predict the ultimate outcome of complex coverage disputes until settlement negotiations near completion and significant legal questions are resolved or, failing settlement, until the dispute is adjudicated. This is particularly the case with policyholders in bankruptcy where negotiations often involve a large number of claimants and other parties and require court

5463

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued

approval to be effective. As part of its continuing analysis of asbestos and environmental reserves, the Company continues to study the implications of these and other developments.

Because of the uncertainties set forth above, additional liabilities may arise for amounts in excess of the Company’s current insurance reserves. In addition, the Company’s estimate of claims and claim adjustment expenses may change. These additional liabilities or increases in estimates, or a range of either, cannot now be reasonably estimated and could result in income statement charges that could be material to the Company’s operating results in future periods.

INVESTMENT PORTFOLIO

The Company’s invested assets at ~~March 31,~~June 30, 2018 were ~~$71.72~~$71.16 billion, of which 93% was invested in fixed maturity and short-term investments, 1% in equity securities, 1% in real estate investments and 5% in other investments. Because the primary purpose of the investment portfolio is to fund future claims payments, the Company employs a conservative investment philosophy. A significant majority of funds available for investment are deployed in a widely diversified portfolio of high quality, liquid, taxable U.S. government, tax-exempt U.S. municipal and taxable corporate and U.S. agency mortgage-backed bonds.

The carrying value of the Company’s fixed maturity portfolio at ~~March 31,~~June 30, 2018 was ~~$62.27~~$62.54 billion. The Company closely monitors the duration of its fixed maturity investments, and investment purchases and sales are executed with the objective of having adequate funds available to satisfy the Company’s insurance and debt obligations. The weighted average credit quality of the Company’s fixed maturity portfolio, both including and excluding U.S. Treasury securities, was “Aa2” at both ~~March 31,~~June 30, 2018 and December 31, 2017. Below investment grade securities represented 2.7% of the total fixed maturity investment portfolio at both ~~March 31,~~June 30, 2018 and December 31, 2017. The weighted average effective duration of fixed maturities and short-term securities was ~~4.3 (4.6~~4.5 (4.8 excluding short-term securities) at ~~March 31,~~June 30, 2018 and 4.0 (4.3 excluding short-term securities) at December 31, 2017.

Obligations of States, Municipalities and Political Subdivisions

The Company’s fixed maturity investment portfolio at ~~March 31,~~June 30, 2018 and December 31, 2017 included ~~$29.44~~$28.93 billion and $30.92 billion, respectively, of securities which are obligations of states, municipalities and political subdivisions (collectively referred to as the municipal bond portfolio). The municipal bond portfolio is diversified across the United States, the District of Columbia and Puerto Rico and includes general obligation and revenue bonds issued by states, cities, counties, school districts and similar issuers. Included in the municipal bond portfolio at ~~March 31,~~June 30, 2018 and December 31, 2017 were ~~$3.76~~$3.54 billion and $3.90 billion, respectively, of pre-refunded bonds, which are bonds for which states or municipalities have established irrevocable trusts, almost exclusively comprised of U.S. Treasury securities and obligations of U.S. government and government agencies and authorities. These trusts were created to fund the payment of principal and interest due under the bonds. The irrevocable trusts are verified as to their sufficiency by an independent verification agent of the underwriter, issuer or trustee. All of the Company’s holdings of securities issued by Puerto Rico and related entities have been pre-refunded and therefore are defeased by U.S. Treasury securities.

The Company bases its investment decision on the underlying credit characteristics of the municipal security. The weighted average credit rating of the municipal bond portfolio was “Aa1” at both ~~March 31,~~June 30, 2018 and December 31, 2017.

Mortgage-Backed Securities, Collateralized Mortgage Obligations and Pass-Through Securities

The Company’s fixed maturity investment portfolio at ~~March 31,~~June 30, 2018 and December 31, 2017 included ~~$2.53~~$2.52 billion and $2.41 billion, respectively, of residential mortgage-backed securities, which include pass-through securities and collateralized mortgage obligations (CMOs), all of which are subject to prepayment risk (either shortening or lengthening of duration). While prepayment risk for securities and its effect on income cannot be fully controlled, particularly when interest rates move dramatically, the Company’s investment strategy generally favors securities that reduce this risk within expected interest rate ranges. Included in the totals at ~~March 31,~~June 30, 2018 and December 31, 2017 were ~~$773~~$748 million and $804 million, respectively, of GNMA, FNMA, FHLMC (excluding FHA project loans) and Canadian government guaranteed residential mortgage-backed pass-through securities classified as available for sale. Also included in those totals were residential CMOs classified as available for sale with a fair value of ~~$1.76~~$1.77 billion and $1.61 billion at ~~March 31,~~June 30, 2018 and December 31, 2017, respectively. Approximately ~~52%~~51% and 55% of the Company’s CMO holdings at ~~March 31,~~June 30, 2018 and December 31, 2017, respectively, were guaranteed by or fully collateralized by securities issued by GNMA, FNMA or FHLMC. The weighted average credit rating of the ~~$848~~$874 million and $717 million of non-guaranteed CMO holdings was “Aa3” at ~~March 31,~~June 30, 2018 and “A1” at December 31, 2017. The weighted average credit rating of all of the above securities was “Aa1” at both ~~March 31,~~June 30, 2018 and December 31, 2017. For further discussion regarding the Company’s

5564

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued

investments in residential CMOs, see “Part II—Item 7—Management’s Discussion and Analysis of Financial Condition and Results of Operations—Investment Portfolio” in the Company’s 2017 Annual Report.

Equity Securities, Real Estate and Short-Term Investments

See note 1 of notes to the consolidated financial statements in the Company’s 2017 Annual Report for further information about these invested asset classes.

Other Investments

The Company also invests in private equity limited partnerships, hedge funds and real estate partnerships and joint ventures. Also included in other investments are non-public common and preferred equities and derivatives. These asset classes have historically provided a higher return than fixed maturities but are subject to more volatility. At ~~March 31,~~June 30, 2018 and December 31, 2017, the carrying value of the Company’s other investments was ~~$3.59~~$3.56 billion and $3.53 billion, respectively.

CATASTROPHE REINSURANCE COVERAGE

The Company’s catastrophe reinsurance coverage is discussed in the “Catastrophe Reinsurance” section of “Part I - Item 1 - Business” in the Company’s 2017 Annual Report. Except as discussed below, there have been no material changes to the Company’s catastrophe reinsurance coverage from that reported in the Company’s 2017 Annual Report.

Catastrophe Bonds. The Company has catastrophe protection through an indemnity reinsurance agreement with Long Point Re III Ltd. (Long Point Re III), an independent Cayman Islands company licensed as a Class C insurer in the Cayman Islands. The reinsurance agreement meets the requirements to be accounted for as reinsurance in accordance with the guidance for reinsurance contracts. In connection with the reinsurance agreement, Long Point Re III issued notes (generally referred to as “catastrophe bonds”) to investors in amounts equal to the full coverage provided under the reinsurance agreement as described below. The proceeds of the issuance were deposited in a reinsurance trust account. The businesses covered by the reinsurance agreement are subsets of the Company’s overall insurance portfolio, comprising specified property coverages spread across the following geographic locations: Connecticut, Delaware, District of Columbia, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, Virginia and Vermont.

The reinsurance agreement was entered into in May 2018 in connection with Long Point Re III’s offering to unrelated investors of $500 million aggregate principal amount of catastrophe bonds. This reinsurance agreement provides coverage to the Company through May 24, 2022 for certain losses from tropical cyclones, earthquakes, severe thunderstorms or winter storms in the locations listed above. The attachment point and maximum limit under this agreement will be reset annually to adjust the expected loss of the layer within a predetermined range. For the period May 25, 2018 through and including May 24, 2019, the Company will be entitled to begin recovering amounts under the reinsurance agreement if the losses in the covered area for a single occurrence reach an initial attachment amount of $1.9 billion. The full $500 million coverage amount is available until such covered losses reach a maximum $2.4 billion. The coverage under the reinsurance agreement is limited to specified property coverage written in Personal Insurance; Select Accounts, Middle Market (excluding Excess Casualty and Boiler & Machinery) and National Property and Other in Business Insurance; and Bond & Specialty Insurance Other in Bond & Specialty Insurance.

The Company's previous reinsurance agreement with Long Point Re III expired in May 2018 without the Company incurring any losses that resulted in a recovery under the agreement since its inception.

See the “Catastrophe Reinsurance” section of “Part I - Item 1 - Business” in the Company’s 2017 Annual Report for more details, including a discussion of the structure of and accounting for Long Point Re III.

Other Catastrophe Reinsurance Treaties. Catastrophe reinsurance treaties that renewed on July 1, 2018 were as follows:

Northeast Property Catastrophe Excess-of-Loss Reinsurance Treaty. This provides up to $600 million part of $850 million of coverage, subject to a $2.25 billion retention, for losses arising from a single occurrence, subject to one reinstatement. Coverage is provided on an all perils basis including but not limited to hurricanes, tornadoes, hail storms, earthquakes and winter storm and/or freeze losses (coverage is included for terrorism events in limited circumstances, but nuclear, biological and radiological attacks are entirely excluded) from Virginia to Maine for the period July 1, 2018 through and including June 30, 2019. Losses from a covered event anywhere in the United States, Canada, the Caribbean and Mexico

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued

and waters contiguous thereto may be used to satisfy the retention. Recoveries under catastrophe bonds (if any) would be first applied to reduce losses subject to this treaty.

Middle Market Earthquake Catastrophe Excess-of-Loss Reinsurance Treaty. This treaty provides for up to $184.5 million part of $205 million of coverage, subject to a $95 million retention, for losses arising from an earthquake, including fire following and sprinkler leakage incurred under policies written by Technology, Public Sector Services and Commercial Accounts in the Company’s Business Insurance segment for the period July 1, 2018 through and including June 30, 2019.

Canadian Property Catastrophe Excess-of-Loss Reinsurance Treaty. This treaty, effective for the period July 1, 2018 through and including June 30, 2019, covers the accumulation of net property losses arising out of one occurrence on business written by the Company’s Canadian businesses. The treaty covers all property written by the Company’s Canadian businesses, including, but not limited to, habitational property, commercial property, inland marine, ocean marine and auto physical damages exposures, with respect to risks located worldwide. The treaty provides coverage for 50% of losses in excess of C$100 million (US$76 million at June 30, 2018), up to C$200 million (US$152 million at June 30, 2018) and for 100% of losses in excess of C$200 million (US$152 million at June 30, 2018), up to C$600 million (US$456 million at June 30, 2018).

The Company regularly reviews its catastrophe reinsurance coverage and may adjust such coverage in the future.

REINSURANCE RECOVERABLES

For a description of the Company’s reinsurance recoverables, refer to “Part II—Item 7—Management’s Discussion and Analysis of Financial Condition and Results of Operations—Reinsurance Recoverables” in the Company’s 2017 Annual Report.

The following table summarizes the composition of the Company’s reinsurance recoverables:


(in millions)	March 31, 2018			December 31, 2017			June 30, 2018			December 31, 2017
Gross reinsurance recoverables on paid and unpaid claims and claim adjustment expenses	$	3,336		$	3,303		$	3,284		$	3,303
Allowance for uncollectible reinsurance	(110		)	(111		)	(109		)	(111		)
Net reinsurance recoverables	3,226			3,192			3,175			3,192
Mandatory pools and associations	1,976			2,011			2,021			2,011
Structured settlements	3,096			3,106			3,062			3,106
Total reinsurance recoverables	$	8,298		$	8,309		$	8,258		$	8,309

Net reinsurance recoverables ~~increased~~decreased by ~~$34~~$17 million ~~over~~from December 31, 2017.

OUTLOOK

The following discussion provides outlook information for certain key drivers of the Company’s results of operations and capital position.

Premiums. The Company’s earned premiums are a function of net written premium volume. Net written premiums comprise both renewal business and new business and are recognized as earned premium over the life of the underlying policies. When business renews, the amount of net written premiums associated with that business may increase or decrease (renewal premium change) as a result of increases or decreases in rate and/or insured exposures, which the Company considers as a measure of units of exposure (such as the number and value of vehicles or properties insured). Net written premiums from both renewal and new business, and therefore earned premiums, are impacted by competitive market conditions as well as general economic conditions, which, particularly in the case of Business Insurance, affect audit premium adjustments, policy endorsements and mid-term cancellations. Property and casualty insurance market conditions are expected to remain competitive. Net written premiums may also be impacted by the structure of reinsurance programs and related costs, as well as changes in foreign currency exchange rates.

Overall, the Company expects retention levels (the amount of expiring premium that renews, before the impact of renewal premium changes) will remain strong by historical standards during the remainder of ~~2018.~~2018 and into 2019. In Business Insurance, the Company expects that domestic renewal premium changes during the remainder of 2018 will remain positive and will be higher

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued

than the levels attained in the same period of ~~2017.~~2017, and that domestic renewal premium changes into 2019 will remain positive and will be broadly consistent with the levels attained in the same period of 2018. In Bond & Specialty Insurance, the Company expects that renewal premium changes with respect to domestic management liability business during the remainder of 2018 and into 2019 will remain positive and will be broadly consistent with the levels attained in the same ~~period~~periods of ~~2017.~~2017 and 2018. With respect to domestic surety business within Bond & Specialty Insurance, the Company expects that net written premium volume during the remainder of 2018 and into 2019 will be ~~broadly consistent with~~slightly higher than the levels attained in the same

~~Table~~ periods of ~~Contents~~

~~THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES~~

~~MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued~~

~~period of 2017.~~2017 and 2018. In Personal Insurance, the Company expects that domestic Agency Auto renewal premium changes during the remainder of 2018 and into 2019 will remain positive but will be lower than the levels attained in the same ~~period~~periods of ~~2017.~~2017 and 2018. The Company expects that domestic Agency Homeowners and Other renewal premium changes during the remainder of 2018 and into 2019 will remain positive and will be slightly higher than the levels attained in the same ~~period~~periods of ~~2017.~~2017 and 2018. The need for state regulatory approval for changes to personal property and casualty insurance prices, as well as competitive market conditions, may impact the timing and extent of renewal premium changes. Given the relatively smaller amount of premium that the Company generates from outside the United States and the transactional nature of some of those markets, particularly Lloyd’s, international renewal premium changes in each segment during the remainder of 2018 and into 2019 could be somewhat higher, broadly consistent with or somewhat lower than the levels attained in the ~~first quarter~~same periods of 2017 and 2018.

Property and casualty insurance market conditions are expected to remain competitive during the remainder of 2018 and into 2019 for new business. In each of the Company’s business segments, new business generally has less of an impact on underwriting profitability than renewal business, given the volume of new business relative to renewal business. However, in periods of meaningful increases in new business, despite its positive impact on underwriting gains over time, the impact of higher new business levels may negatively impact the combined ratio for a period of time.

Economic conditions in the United States and elsewhere could change, due to a variety of factors, including the political and regulatory environment, the U.S. Federal budget, the imposition of tariffs or other barriers to international trade, further changes in U.S. tax laws, the repeal, replacement or modification of the Affordable Care Act, the United Kingdom’s withdrawal from the European Union, rapid changes in commodity prices and fluctuations in interest rates and foreign currency exchange rates. The resulting changes in levels of economic activity could positively or negatively impact exposure changes at renewal and the Company’s ability to write business at acceptable rates. Additionally, changes in levels of economic activity could positively or negatively impact audit premium adjustments, policy endorsements and mid-term cancellations after policies are written. All of the foregoing, in turn, could positively or negatively impact net written premiums during the remainder of 2018 and into 2019, and because earned premiums are a function of net written premiums, earned premiums could be impacted on a lagging basis.

Underwriting Gain/Loss. The Company’s underwriting gain/loss can be significantly impacted by catastrophe losses and net favorable or unfavorable prior year reserve development, as well as underlying underwriting margins.

Catastrophe losses and non-catastrophe weather-related losses are inherently unpredictable from period to period. The Company’s results of operations could be adversely impacted if significant catastrophe and non-catastrophe weather-related losses were to occur.

For a number of years, the Company’s results have included significant amounts of net favorable prior year reserve development driven by better than expected loss experience. However, given the inherent uncertainty in estimating claims and claim adjustment expense reserves, loss experience could develop such that the Company recognizes higher or lower levels of favorable prior year reserve development, no favorable prior year reserve development or unfavorable prior year reserve development in future periods. In addition, the ongoing review of prior year claims and claim adjustment expense reserves, or other changes in current period circumstances, may result in the Company revising current year loss estimates upward or downward in future periods of the current year.

It is possible that changes in economic conditions, including the imposition of tariffs or other barriers to international trade, could lead to higher inflation than the Company had anticipated, which could in turn lead to an increase in the Company’s loss costs and the need to strengthen claims and claim adjustment expense reserves. These impacts of inflation on loss costs and claims and claim adjustment expense reserves could be more pronounced for those lines of business that require a relatively longer period of time to finalize and settle claims for a given accident year and, accordingly, are relatively more inflation sensitive. For a further discussion, see “Part I-Item 1A-Risk Factors-If actual claims exceed our claims and claim adjustment expense reserves, or if changes in the estimated level of claims and claim adjustment expense reserves are necessary, including as a result of, among other things, changes in the legal, regulatory and economic environments in which the Company operates, our financial results could be materially and adversely affected” in the Company’s 2017 Annual Report.

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued

In Business Insurance, the Company expects underlying underwriting margins during the remainder of 2018 and into 2019 will be higher than in the same ~~period~~periods of 2017 and 2018, and the underlying combined ratio during the remainder of 2018 and into 2019 will be ~~slightly~~ lower than in the same ~~period~~periods of 2017 and 2018, assuming lower (and more normalized) levels of non-catastrophe weather-related losses and other loss activity.

In Bond & Specialty Insurance, the Company expects that underlying underwriting margins ~~and~~during the ~~underlying combined ratio for the next two quarters~~remainder of 2018 ~~will be broadly consistent with the same period of 2017, and, in the last quarter of 2018, the~~

~~Table of Contents~~

~~THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES~~

~~MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued~~

~~Company expects that underlying underwriting margins~~ will be higher and the underlying combined ratio will be lower than in the same period of 2017, primarily due to a charge for a single international surety loss in the fourth quarter of 2017. The Company expects that underlying underwriting margins and the underlying combined ratio into 2019 will be broadly consistent with the same period of 2018.

In Personal Insurance, the Company expects underlying underwriting margins during the remainder of 2018 and into 2019 will be higher than in the same ~~period~~periods of 2017 and 2018, and the underlying combined ratio during the remainder of 2018 and into 2019 will be lower than in the same ~~period~~periods of ~~2017.~~2017 and 2018. In Agency Automobile, the Company expects that underlying underwriting margins and the underlying combined ratio will improve during the remainder of 2018 compared with the same period of 2017, reflecting actions taken to improve ~~profitability.~~profitability, and that the underlying underwriting margins into 2019 will be slightly higher and the underlying combined ratio will be broadly consistent with the same period of 2018. In Agency Homeowners and Other, the Company expects that underlying underwriting margins and the underlying combined ratio will be broadly consistent during the remainder of 2018 and into 2019 with the same ~~period~~periods of 2017 and 2018, assuming ~~lower (and more normalized)~~normal levels of non-catastrophe weather-related losses and other loss activity.

Income Taxes. As a result of the decrease in the U.S. corporate income tax rate from 35% to 21% due to the enactment of the Tax Cuts and Jobs Act (TCJA), the Company’s effective tax rate will decline in 2018. The Company expects its results of operations for the remainder of 2018 and into 2019 will benefit from the impact of that rate change.

Investment Portfolio. The Company expects to continue to focus its investment strategy on maintaining a high-quality investment portfolio and a relatively short average effective duration. The weighted average effective duration of fixed maturities and short-term securities was ~~4.3 (4.6~~4.5 (4.8 excluding short-term securities) at ~~March 31,~~June 30, 2018. From time to time, the Company enters into short positions in U.S. Treasury futures contracts to manage the duration of its fixed maturity portfolio. At ~~March 31,~~June 30, 2018, the Company had ~~$250~~$100 million notional value of open U.S. Treasury futures contracts. The Company continually evaluates its investment alternatives and mix. Currently, the majority of the Company’s investments are comprised of a widely diversified portfolio of high-quality, liquid, taxable U.S. government, tax-exempt U.S. municipal and taxable corporate and U.S. agency mortgage-backed bonds.

The Company also invests much smaller amounts in private equity limited partnerships, real estate, real estate partnerships and joint ventures, equity securities and hedge funds. These investment classes have the potential for higher returns but also the potential for higher degrees of risk, including less stable rates of return and less liquidity.

Net investment income is a material contributor to the Company’s results of operations. Based primarily on the impact of the lower U.S. corporate income tax rate in 2018, as well as the impacts of (i) slightly higher levels of fixed maturity investments and (ii) higher short-term investment yields ~~partially offset by the impact of~~and (iii) ~~expected lower~~slightly higher reinvestment yields on fixed maturity investments, the Company expects that during the remainder of 2018, after-tax net investment income from the fixed maturity and short-term investment portfolios will be approximately ~~$40~~$55 million to ~~$45~~$60 million higher on a quarterly basis as compared to the corresponding quarters of 2017. Additionally, based on both periods being subject to the lower U.S. corporate income tax rate and the impacts of (i) slightly higher levels of fixed maturity investments, (ii) slightly higher reinvestment yields on fixed maturity investments and (iii) higher short-term investment yields, the Company expects that into 2019, after-tax net investment income from the fixed maturity and short-term investment portfolios will be approximately $20 million to $25 million higher on a quarterly basis as compared to the corresponding quarters of 2018. The impact of future market conditions on net investment income from the Company's remaining investment portfolios during the remainder of 2018 and into 2019 is hard to predict. If general economic conditions and/or investment market conditions change during the remainder of 2018 and into 2019, the Company could experience an increase or decrease in net investment income and/or significant realized investment gains or losses (including impairments).

The Company had a net pre-tax unrealized investment ~~gain~~loss of ~~$173~~$138 million ($~~131~~114 million after-tax) in its fixed maturity investment portfolio at ~~March 31,~~June 30, 2018, compared to a net pre-tax unrealized investment gain of $1.38 billion ($1.09 billion after-tax) at December 31, ~~2017.~~2017, resulting from an increasing interest rate environment during the first six months of 2018. While the Company does not attempt to predict future interest rate movements, a rising interest rate environment would reduce the market value of

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued

fixed maturity investments and, therefore, reduce shareholders’ equity, and a declining interest rate environment would have the opposite effects.

Pursuant to updated FASB guidance and beginning January 1, 2018, the Company’s equity securities, except those accounted for under the equity method of accounting, that have readily determinable fair values are measured at fair value with changes in fair value recognized as part of net realized investment gains. At ~~March 31,~~June 30, 2018, the carrying value of the Company’s equity securities was ~~$430~~$424 million. The Company currently expects that net pre-tax realized investment gains related to equity securities during the remainder of 2018 and into 2019, if any, will be lower than in ~~the same period of~~ 2017.

For further discussion of the Company’s investment portfolio, see “Investment Portfolio” herein. For a discussion of the risks to the Company’s business during or following a financial market disruption and risks to the Company’s investment portfolio, see the risk factors entitled “During or following a period of financial market disruption or an economic downturn, our business could be materially and adversely affected” and “Our investment portfolio is subject to credit and interest rate risk, and may suffer reduced returns or material realized or unrealized losses” included in “Part I—Item 1A—Risk Factors” in the Company’s 2017 Annual Report. For a discussion of the risks to the Company’s investments from foreign currency exchange rate fluctuations, see

~~Table of Contents~~

~~THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES~~

~~MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued~~

the risk factor entitled “We are also subject to a number of additional risks associated with our business outside the United States” included in “Part I—Item 1A—Risk Factors” in the Company’s 2017 Annual Report and see “Part II—Item 7A—Quantitative and Qualitative Disclosures About Market Risk—Foreign Currency Exchange Rate Risk” in the Company’s 2017 Annual Report.

Capital Position. The Company believes it has a strong capital position and, as part of its ongoing efforts to create shareholder value, expects to continue to return capital not needed to support its business operations to its shareholders. The Company expects that, generally over time, the combination of dividends to common shareholders and common share repurchases will likely not exceed net income. In addition, the timing and actual number of shares to be repurchased in the future will depend on a variety of additional factors, including the Company’s financial position, earnings, share price, catastrophe losses, maintaining capital levels commensurate with the Company’s desired ratings from independent rating agencies, funding of the Company’s qualified pension plan, capital requirements of the Company’s operating subsidiaries, legal requirements, regulatory constraints, other investment opportunities (including mergers and acquisitions and related financings), market conditions and other factors. For information regarding the Company’s common share repurchases in 2018, see “Liquidity and Capital Resources.”

As a result of the Company’s business outside of the United States, primarily in Canada, the United Kingdom (including Lloyd’s), the Republic of Ireland and Brazil, the Company’s capital is also subject to the effects of changes in foreign currency exchange rates. For example, strengthening of the U.S. dollar in comparison to other currencies could result in a reduction of shareholders’ equity. For additional discussion of the Company’s foreign exchange market risk exposure, see “Part II—Item 7A—Quantitative and Qualitative Disclosures About Market Risk” in the Company’s 2017 Annual Report.

Many of the statements in this “Outlook” section are forward-looking statements, which are subject to risks and uncertainties that are often difficult to predict and beyond the Company’s control. Actual results could differ materially from those expressed or implied by such forward-looking statements. Further, such forward-looking statements speak only as of the date of this report and the Company undertakes no obligation to update them. See “—Forward Looking Statements.” For a discussion of potential risks and uncertainties that could impact the Company’s results of operations or financial position, see “Part I—Item 1A—Risk Factors” in the Company’s 2017 Annual Report and “Critical Accounting Estimates.”

LIQUIDITY AND CAPITAL RESOURCES

Liquidity is a measure of a company’s ability to generate sufficient cash flows to meet the cash requirements of its business operations and to satisfy general corporate purposes when needed.

Operating Company Liquidity. The liquidity requirements of the Company’s insurance subsidiaries are met primarily by funds generated from premiums, fees, income received on investments and investment maturities. For further discussion of operating company liquidity, see “Part II—Item 7—Management’s Discussion and Analysis of Financial Condition and Results of Operations—Liquidity and Capital Resources” in the Company’s 2017 Annual Report.

Holding Company Liquidity. TRV’s liquidity requirements primarily include shareholder dividends, debt servicing, common share repurchases and, from time to time, contributions to its qualified domestic pension plan. At ~~March 31,~~June 30, 2018, TRV held total cash and short-term invested assets in the United States aggregating ~~$1.80~~$1.44 billion and having a weighted average maturity of 5250 days. TRV has established a holding company liquidity target equal to its estimated annual pre-tax interest expense and common

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued

shareholder dividends (currently approximately $1.16 billion). TRV’s holding company liquidity of ~~$1.80~~$1.44 billion at ~~March 31,~~June 30, 2018 ~~which included net proceeds from the issuance of senior notes in the first quarter of 2018 described below,~~ exceeded this target and it is the opinion of the Company’s management that these assets are sufficient to meet TRV’s current liquidity requirements.

TRV is not dependent on dividends or other forms of repatriation from its foreign operations to support its liquidity needs. The undistributed earnings of the Company’s foreign operations are intended to be permanently reinvested in those operations, and such earnings were not material to the Company’s financial position or liquidity at ~~March 31,~~June 30, 2018.

TRV has a shelf registration statement filed with the Securities and Exchange Commission (SEC) that expires on June 17, 2019 which permits it to issue securities from time to time. ~~TRV also has~~On June 4, 2018, the Company entered into a five-year, $1.0 billion ~~line of~~revolving credit ~~facility~~agreement with a syndicate of financial institutions, replacing its five-year $1.0 billion credit agreement that ~~expires~~was due to expire on June 7, ~~2018~~2018. For additional information regarding terms and ~~which~~covenants in this revolving credit agreement, see note 8 of notes to the ~~Company is~~unaudited consolidated financial statements in the process of replacing. This line of credit also supports TRV’s $800 million commercial paper program. At March 31, 2018, the Company had no commercial paper outstanding. TRV is not reliant on its commercial paper program to meet its operating cash flow needs.this report.

The Company utilized uncollateralized letters of credit issued by major banks with an aggregate limit of approximately ~~$352~~$343 million to provide a portion of the capital needed to support its obligations at Lloyd’s at ~~March 31,~~June 30, 2018. If uncollateralized letters

~~Table of Contents~~

~~THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES~~

~~MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued~~

of credit are not available at a reasonable price or at all in the future, the Company can collateralize these letters of credit or may have to seek alternative means of supporting its obligations at Lloyd’s, which could include utilizing holding company funds on hand.

On May 15, 2018, the Company’s $500 million, 5.80% senior notes will mature. The Company will use the proceeds from the issuance of senior notes in March 2018 (described in more detail in note 8 of notes to the unaudited consolidated financial statements) to fund this maturity.

Operating Activities

Net cash provided by operating activities in the first ~~quarter~~six months of 2018 and 2017 was ~~$554 million~~$1.70 billion and ~~$848 million,~~$1.75 billion, respectively. The slight decrease in cash flows in the first ~~quarter~~six months of 2018 primarily reflected higher levels of payments for (i) claims and claim adjustment expenses and (ii) commission expenses, partially offset by (iii) higher levels of collected ~~premiums.~~premiums and (iv) lower income tax payments. The higher level of payments for claims and claim adjustment expenses in the first ~~quarter~~six months of 2018 included the impact of payments related to catastrophe losses incurred in 2017 and increased business volumes.

Investing Activities

Net cash used in investing activities in the first ~~quarter~~six months of 2018 and 2017 was ~~$381~~$457 million and ~~$515 million,~~$1.19 billion, respectively. The Company’s consolidated total investments at ~~March 31,~~June 30, 2018 decreased by ~~$778 million,~~$1.34 billion, or 1%2% from year-end 2017, primarily reflecting the impacts of (i) net unrealized losses on investments at June 30, 2018 as compared to net unrealized gains on investments at December 31, 2017 as a ~~decrease~~result of increases in market interest rates in the ~~unrealized appreciation~~first six months of ~~investments,~~2018, (ii) common share repurchases and (iii) dividends paid to shareholders, partially offset by (iv) net cash flows provided by operating ~~activities and net proceeds from the issuance of debt.~~activities.

Financing Activities

Net cash used in financing activities in the first ~~quarter~~six months of 2018 and 2017 was ~~$122 million~~$1.17 billion and ~~$393~~$550 million, respectively. The totals in both periods ~~primarily~~ reflected common share repurchases, ~~and~~ dividends paid to shareholders and the payment of debt, partially offset by the issuance of debt and the net proceeds from employee stock option ~~exercises and, in the first quarter of 2018, net proceeds from the issuance of debt.~~exercises. Common share repurchases in the first ~~three~~six months of 2018 and 2017 were ~~$401~~$751 million and ~~$286~~$761 million, respectively.

Dividends. Dividends paid to shareholders were ~~$197~~$404 million and ~~$190~~$389 million in the first ~~three~~six months of 2018 and 2017, respectively. The declaration and payment of future dividends to holders of the Company’s common stock will be at the discretion of the Company’s Board of Directors and will depend upon many factors, including the Company’s financial position, earnings, capital requirements of the Company’s operating subsidiaries, legal requirements, regulatory constraints and other factors as the Board of Directors deems relevant. Dividends will be paid by the Company only if declared by its Board of Directors out of funds legally available, subject to any other restrictions that may be applicable to the Company. On ~~April 24,~~July 19, 2018, the Company announced that it ~~would increase its~~declared a regular quarterly dividend ~~from $0.72 per share to~~of $0.77 per share, ~~a 7% increase. The increased dividend is~~ payable ~~June 29,~~September 28, 2018 to shareholders of record on ~~June 8,~~September 10, 2018.

Share Repurchase Authorization. The Company’s Board of Directors has approved common share repurchase authorizations under which repurchases may be made from time to time in the open market, pursuant to pre-set trading plans meeting the requirements of Rule 10b5-1 under the Securities Exchange Act of 1934, in private transactions or otherwise. The authorizations do not have a stated expiration date. The timing and actual number of shares to be repurchased in the future will depend on a variety of factors, including the Company’s financial position, earnings, share price, catastrophe losses, maintaining capital levels commensurate with the Company’s desired ratings from independent rating agencies, funding of the Company’s qualified pension plan, capital requirements of the Company’s operating subsidiaries, legal requirements, regulatory constraints, other investment opportunities (including mergers and acquisitions and related financings), market conditions and other factors. During the first quarter of 2018, the Company repurchased 2.5 million shares under its share repurchase authorization, for a total cost of $350 million. The average cost per share repurchased was $141.84. At March 31, 2018, the Company had $4.21 billion of capacity remaining under the share repurchase authorization.

~~Capital Structure. The following table summarizes the components of the Company’s capital structure at March 31, 2018 and December 31, 2017.~~

6070

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued

(including mergers and acquisitions and related financings), market conditions and other factors. During the three months and six months ended June 30, 2018, the Company repurchased 2.7 million and 5.2 million shares, respectively, under its share repurchase authorization, for a total cost of $350 million and $700 million, respectively. The average cost per share repurchased was $129.66 and $135.47, respectively. At June 30, 2018, the Company had $3.86 billion of capacity remaining under the share repurchase authorization.

Capital Structure. The following table summarizes the components of the Company’s capital structure at June 30, 2018 and December 31, 2017.


(in millions)	March 31, 2018			December 31, 2017			June 30, 2018			December 31, 2017
Debt:
Short-term	$	500		$	600		$	500		$	600
Long-term	6,504			6,004			6,004			6,004
Net unamortized fair value adjustments and debt issuance costs	(41		)	(33		)	(40		)	(33		)
Total debt	6,963			6,571			6,464			6,571

Shareholders’ equity:
Common stock and retained earnings, less treasury stock	24,301			24,074			24,311			24,074
Accumulated other comprehensive loss	(1,322		)	(343		)	(1,688		)	(343		)
Total shareholders’ equity	22,979			23,731			22,623			23,731
Total capitalization	$	29,942		$	30,302		$	29,087		$	30,302

On March 7, 2018, the Company issued $500 million aggregate principal amount of 4.05% senior notes that will mature on March 7, 2048. The net proceeds were used to repay the Company's $500 million, 5.80% senior notes on May 15, 2018. See note 8 of notes to the unaudited consolidated financial statements for further discussion regarding the terms of the senior notes.

The following table provides a reconciliation of total capitalization presented in the foregoing table to total capitalization excluding net unrealized gains (losses) on investments, net of taxes, included in shareholders' equity.


(dollars in millions)	March 31, 2018			December 31, 2017			June 30, 2018			December 31, 2017
Total capitalization	$	29,942		$	30,302		$	29,087		$	30,302
Less: net unrealized gains on investments, net of taxes, included in shareholders' equity	133			1,112
Total capitalization excluding net unrealized gains on investments, net of taxes, included in shareholders' equity	$	29,809		$	29,190
Less: net unrealized gains (losses) on investments, net of taxes, included in shareholders' equity							(112		)	1,112
Total capitalization excluding net unrealized gains (losses) on investments, net of taxes, included in shareholders' equity							$	29,199		$	29,190
Debt-to-total capital ratio	23.3		%	21.7		%	22.2		%	21.7		%
Debt-to-total capital ratio excluding net unrealized gains on investments, net of taxes, included in shareholders' equity	23.4		%	22.5		%
Debt-to-total capital ratio excluding net unrealized gains (losses) on investments, net of taxes, included in shareholders' equity							22.1		%	22.5		%

The debt-to-total capital ratio excluding net unrealized ~~gain~~gains (losses) on investments, net of taxes, included in shareholders’ equity, is calculated by dividing (a) debt by (b) total capitalization excluding net unrealized gains and losses on investments, net of taxes, included in shareholders’ equity. Net unrealized gains and losses on investments can be significantly impacted by both interest rate movements and other economic factors. Accordingly, in the opinion of the Company’s management, the debt-to-total capital ratio calculated on this basis provides another useful metric for investors to understand the Company’s financial leverage position. The Company’s ratio of debt-to-total capital excluding after-tax net unrealized investment gains (losses) included in shareholders’ equity of ~~23.4%~~22.1% at ~~March 31,~~June 30, 2018 was within the Company’s target range of 15% to 25%.

RATINGS

Ratings are an important factor in assessing the Company’s competitive position in the insurance industry. The Company receives ratings from the following major rating agencies: A.M. Best Company (A.M. Best), Fitch Ratings (Fitch), Moody’s Investors Service (Moody’s) and Standard & Poor’s (S&P). ~~There were no~~The following rating agency actions were taken with respect to the Company

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued

since ~~February 15,~~April 24, 2018, the date on which the Company’s ~~2017 Annual Report~~Form 10-Q for the quarter ended March 31, 2018 was filed with the SEC. For additional discussion of ratings, see “Part I—Item 1—Business—Ratings” in the Company’s 2017 Annual Report.

~~Table~~•On June 5, 2018, Fitch affirmed all ratings of ~~Contents~~

~~THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES~~the Company. The outlook for all ratings is stable.

~~MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued~~

CRITICAL ACCOUNTING ESTIMATES

For a description of the Company’s critical accounting estimates, refer to “Part II—Item 7—Management’s Discussion and Analysis of Financial Condition and Results of Operations—Critical Accounting Estimates” in the Company’s 2017 Annual Report. The Company considers its most significant accounting estimates to be those applied to claims and claim adjustment expense reserves and related reinsurance recoverables, investment valuation and impairments, and goodwill and other intangible assets impairments. Except as shown in the table below, there have been no material changes to the Company’s critical accounting estimates since December 31, 2017.

Claims and Claim Adjustment Expense Reserves

The table below displays the Company’s gross claims and claim adjustment expense reserves by product line. Because the establishment of claims and claim adjustment expense reserves is an inherently uncertain process involving estimates, currently established claims and claim adjustment expense reserves may change. The Company reflects adjustments to the reserves in the results of operations in the period the estimates are changed. These changes in estimates could result in income statement charges that could be material to the Company’s operating results in future periods. In particular, a portion of the Company’s gross claims and claim adjustment expense reserves (totaling ~~$1.84~~$1.82 billion at ~~March 31,~~June 30, 2018) are for asbestos and environmental claims and related litigation. Asbestos and environmental reserves are included in the General liability, Commercial multi-peril and International and other lines in the summary table below. While the ongoing review of asbestos and environmental claims and associated liabilities considers the inconsistencies of court decisions as to coverage, plaintiffs’ expanded theories of liability and the risks inherent in complex litigation and other uncertainties, in the opinion of the Company’s management, it is possible that the outcome of the continued uncertainties regarding these claims could result in liability in future periods that differs from current reserves by an amount that could be material to the Company’s future operating results. Asbestos and environmental reserves are discussed separately; see “Asbestos Claims and Litigation”, “Environmental Claims and Litigation” and “Uncertainty Regarding Adequacy of Asbestos and Environmental Reserves” in this report.

Gross claims and claim adjustment expense reserves by product line were as follows:


	March 31, 2018						December 31, 2017						June 30, 2018						December 31, 2017
(in millions)	Case		IBNR		Total		Case		IBNR		Total		Case		IBNR		Total		Case		IBNR		Total
General liability	$	4,840	$	6,832	$	11,672	$	4,878	$	6,823	$	11,701	$	4,808	$	6,899	$	11,707	$	4,878	$	6,823	$	11,701
Commercial property	999		393		1,392		1,039		401		1,440		999		326		1,325		1,039		401		1,440
Commercial multi-peril	1,924		1,949		3,873		1,954		1,916		3,870		1,969		2,012		3,981		1,954		1,916		3,870
Commercial automobile	2,239		1,336		3,575		2,237		1,271		3,508		2,287		1,324		3,611		2,237		1,271		3,508
Workers’ compensation	10,409		9,183		19,592		10,379		9,092		19,471		10,334		9,285		19,619		10,379		9,092		19,471
Fidelity and surety	270		325		595		274		300		574		234		356		590		274		300		574
Personal automobile	1,970		1,319		3,289		1,946		1,329		3,275		1,977		1,359		3,336		1,946		1,329		3,275
Homeowners and personal—other	790		755		1,545		795		710		1,505		793		918		1,711		795		710		1,505
International and other	2,725		1,536		4,261		2,728		1,561		4,289		2,606		1,459		4,065		2,728		1,561		4,289
Property-casualty	26,166		23,628		49,794		26,230		23,403		49,633		26,007		23,938		49,945		26,230		23,403		49,633
Accident and health	16		—		16		17		—		17		16		—		16		17		—		17
Claims and claim adjustment expense reserves	$	26,182	$	23,628	$	49,810	$	26,247	$	23,403	$	49,650	$	26,023	$	23,938	$	49,961	$	26,247	$	23,403	$	49,650

The ~~$160~~$311 million increase in gross claims and claim adjustment expense reserves since December 31, 2017 primarily reflected the impacts of (i) higher volumes of insured exposures and loss cost trends for the current accident year and (ii) catastrophe losses in the first ~~quarter~~six months of 2018, partially offset by the impacts of (iii) payments related to catastrophe losses incurred in 2017, (iv) net favorable prior year reserve development and (v) payments related to operations in runoff.

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued

FUTURE APPLICATION OF ACCOUNTING STANDARDS

See note 1 of notes to the unaudited consolidated financial statements contained in this quarterly report and in the Company’s 2017 Annual Report for a discussion of recently issued accounting pronouncements.

~~Table of Contents~~

~~THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES~~

FORWARD-LOOKING STATEMENTS

This report contains, and management may make, certain “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. All statements, other than statements of historical facts, may be forward-looking statements. Words such as “may,” “will,” “should,” “likely,” “anticipates,” “expects,” “intends,” “plans,” “projects,” “believes,” “estimates” and similar expressions are used to identify these forward-looking statements. These statements include, among other things, the Company’s statements about:

the Company’s outlook and its future results of operations and financial condition (including, among other things, anticipated premium volume, premium rates, margins, net and core income, investment income and performance, loss costs, return on equity, core return on equity and expected current returns and combined ratios);

share repurchase plans;

future pension plan contributions;

the sufficiency of the Company’s asbestos and other reserves;

the impact of emerging claims issues as well as other insurance and non-insurance litigation;

the cost and availability of reinsurance coverage;

catastrophe losses;

the impact of investment (including changes in interest rates), economic (including inflation, recent changes in tax law, rapid changes in commodity prices and fluctuations in foreign currency exchange rates) and underwriting market conditions;

strategic and operational initiatives to improve profitability and competitiveness;

the Company's competitive advantages;

new product offerings; and

the impact of new or potential regulations imposed or to be imposed by the United States or other ~~nations.~~nations, including tariffs or other barriers to international trade.

The Company cautions investors that such statements are subject to risks and uncertainties, many of which are difficult to predict and generally beyond the Company’s control, that could cause actual results to differ materially from those expressed in, or implied or projected by, the forward-looking information and statements.

Some of the factors that could cause actual results to differ include, but are not limited to, the following:

catastrophe losses could materially and adversely affect the Company’s results of operations, its financial position and/or liquidity, and could adversely impact the Company’s ratings, the Company’s ability to raise capital and the availability and cost of reinsurance;

if actual claims exceed the Company’s claims and claim adjustment expense reserves, or if changes in the estimated level of claims and claim adjustment expense reserves are necessary, including as a result of, among other things, changes in the legal, regulatory and economic environments in which the Company operates, the Company’s financial results could be materially and adversely affected;

during or following a period of financial market disruption or an economic downturn, the Company’s business could be materially and adversely affected;

the Company’s investment portfolio is subject to credit risk and interest rate risk, and may suffer reduced or low returns or material realized or unrealized losses;

the Company’s business could be harmed because of its potential exposure to asbestos and environmental claims and related litigation;

the intense competition that the Company faces, and the impact of innovation, technological change and changing customer preferences on the insurance industry and the markets in which the Company operates, could harm its ability to maintain or increase its business volumes and its profitability;

disruptions to the Company’s relationships with its independent agents and brokers or the Company’s inability to manage effectively a changing distribution landscape could adversely affect the Company;

the Company is exposed to, and may face adverse developments involving, mass tort claims such as those relating to exposure to potentially harmful products or substances;

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

FORWARD-LOOKING STATEMENTS, Continued

the effects of emerging claim and coverage issues on the Company’s business are uncertain;

the Company may not be able to collect all amounts due to it from reinsurers, reinsurance coverage may not be available to the Company in the future at commercially reasonable rates or at all and the Company is exposed to credit risk related to its structured settlements;

the Company is also exposed to credit risk in certain of its insurance operations and with respect to certain guarantee or indemnification arrangements that it has with third parties;

~~Table of Contents~~

~~THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES~~

~~FORWARD-LOOKING STATEMENTS, Continued~~

within the United States, the Company’s businesses are heavily regulated by the states in which it conducts business, including licensing, market conduct and financial supervision, and changes in regulation may reduce the Company’s profitability and limit its growth;

a downgrade in the Company’s claims-paying and financial strength ratings could adversely impact the Company’s business volumes, adversely impact the Company’s ability to access the capital markets and increase the Company’s borrowing costs;

the inability of the Company’s insurance subsidiaries to pay dividends to the Company’s holding company in sufficient amounts would harm the Company’s ability to meet its obligations, pay future shareholder dividends and/or make future share repurchases;

the Company’s efforts to develop new products, expand in targeted markets or improve business processes and workflows may not be successful and may create enhanced risks;

the Company may be adversely affected if its pricing and capital models provide materially different indications than actual results;

the Company’s business success and profitability depend, in part, on effective information technology systems and on continuing to develop and implement improvements in technology, particularly as its business processes become more digital;

if the Company experiences difficulties with technology, data and network security (including as a result of cyber attacks), outsourcing relationships, or cloud-based technology, the Company’s ability to conduct its business could be negatively impacted;

the Company is also subject to a number of additional risks associated with its business outside the United States, including foreign currency exchange fluctuations and restrictive regulations as well as the risks and uncertainties associated with the United Kingdom's withdrawal from the European Union;

regulatory changes outside of the United States, including in Canada, the United Kingdom and the European Union, could adversely impact the Company’s results of operations and limit its growth;

loss of or significant restrictions on the use of particular types of underwriting criteria, such as credit scoring, or other data or methodologies, in the pricing and underwriting of the Company’s products could reduce the Company’s future profitability;

acquisitions and integration of acquired businesses may result in operating difficulties and other unintended consequences;

the Company could be adversely affected if its controls designed to ensure compliance with guidelines, policies and legal and regulatory standards are not effective;

the Company’s businesses may be adversely affected if it is unable to hire and retain qualified employees;

intellectual property is important to the Company’s business, and the Company may be unable to protect and enforce its own intellectual property or the Company may be subject to claims for infringing the intellectual property of others;

changes in federal regulation could impose significant burdens on the Company and otherwise adversely impact the Company’s results;

changes in U.S. tax laws or in the tax laws of other jurisdictions where the Company operates could adversely impact the Company; and

the Company’s share repurchase plans depend on a variety of factors, including the Company’s financial position, earnings, share price, catastrophe losses, maintaining capital levels commensurate with the Company’s desired ratings from independent rating agencies, funding of the Company’s qualified pension plan, capital requirements of the Company’s operating subsidiaries, legal requirements, regulatory constraints, other investment opportunities (including mergers and acquisitions and related financings), market conditions and other factors.

The Company’s forward-looking statements speak only as of the date of this report or as of the date they are made, and the Company undertakes no obligation to update forward-looking statements. For a more detailed discussion of these factors, see the information under the captions “Part I—Item 1A—Risk Factors” in the Company’s 2017 Annual Report filed with the SEC and “Management’s Discussion and Analysis of Financial Condition and Results of Operations” herein and in the Company’s 2017 Annual Report as updated by the Company's periodic filings with the SEC.

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

WEBSITE AND SOCIAL MEDIA DISCLOSURE

The Company may use its website and/or social media outlets, such as Facebook and Twitter, as distribution channels of material company information. Financial and other important information regarding the Company is routinely posted on and accessible through the Company’s website at http://investor.travelers.com, its Facebook page at https://www.facebook.com/travelers and its Twitter account (@Travelers) at https://twitter.com/Travelers. In addition, you may automatically receive email alerts and other information about the Company when you enroll your email address by visiting the “Email Notifications” section under the "For Investors" heading at http://investor.travelers.com.

~~Table of Contents~~

~~THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES~~

Item 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

For the Company’s disclosures about market risk, please see “Part II—Item 7A—Quantitative and Qualitative Disclosures About Market Risk” in the Company’s 2017 Annual Report filed with the SEC. There have been no material changes to the Company’s disclosures about market risk in Part II—Item 7A of the Company’s 2017 Annual Report.

Item 4. CONTROLS AND PROCEDURES

The Company maintains disclosure controls and procedures (as that term is defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (Exchange Act)) that are designed to ensure that information required to be disclosed in the Company’s reports under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms, and that such information is accumulated and communicated to the Company’s management, including its Chief Executive Officer and Chief Financial Officer, as appropriate, to allow timely decisions regarding required disclosures. Any controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of achieving the desired control objectives. The Company’s management, with the participation of the Company’s Chief Executive Officer and Chief Financial Officer, has evaluated the effectiveness of the design and operation of the Company’s disclosure controls and procedures as of ~~March 31,~~June 30, 2018. Consistent with guidance issued by the SEC that an assessment of internal controls over financial reporting of a recently acquired business may be omitted from management’s evaluation of disclosure controls and procedures, management is excluding an assessment of such internal controls for Simply Business from its evaluation of the effectiveness of the Company’s disclosure controls and procedures. The Company acquired all of the issued and outstanding shares of Simply Business on August 4, 2017. Simply Business represented less than 1% of the Company’s consolidated total assets, consolidated total revenues and net income as of and for the ~~quarter~~six months ended ~~March 31,~~June 30, 2018. Based upon that evaluation and subject to the foregoing, the Company’s Chief Executive Officer and Chief Financial Officer concluded that, as of ~~March 31,~~June 30, 2018, the design and operation of the Company’s disclosure controls and procedures were effective to accomplish their objectives at the reasonable assurance level.

During the quarter ended March 31, 2018, the Company integrated The Dominion of Canada General Insurance Company (Dominion) into the Company's general ledger. Except for the integration of Dominion into the Company's general ledger,In addition, there ~~were~~was no ~~changes~~change in the Company’s internal control over financial reporting (as that term is defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) that occurred during the quarter ended ~~March 31,~~June 30, 2018 that has materially affected, or is reasonably likely to materially affect, the Company’s internal control over financial reporting. Management reviewed and tested the effectiveness of the internal controls over financial reporting related to the integration of Dominion into the Company's general ledger and concluded they were effective. The Company is in the process of reviewing the internal control structure of Simply Business and, if necessary, will make appropriate changes as it integrates Simply Business into the Company's overall internal control over financial reporting process.

The Company regularly seeks to identify, develop and implement improvements to its technology systems and business processes, some of which may affect its internal control over financial reporting. These changes may include such activities as implementing new, more efficient systems, updating existing systems or platforms, automating manual processes or utilizing technology developed by third parties. These systems changes are often phased in over multiple periods in order to limit the implementation risk in any one period, and as each change is implemented the Company monitors its effectiveness as part of its internal control over financial reporting.

PART II — OTHER INFORMATION

Item 1. LEGAL PROCEEDINGS

The information required with respect to this item can be found under “Contingencies” in note 13 of notes to the unaudited consolidated financial statements contained in this quarterly report and is incorporated by reference into this Item 1.

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

Item 1A. RISK FACTORS

For a discussion of the Company’s potential risks or uncertainties, please see “Part I—Item 1A—Risk Factors” in the Company’s 2017 Annual Report filed with the SEC. In addition, please see “Part I—Management’s Discussion and Analysis of Financial Condition and Results of Operations—Outlook” and “—Critical Accounting Estimates” herein and in the Company’s 2017 Annual Report. There have been no material changes to the risk factors disclosed in Part I—Item 1A of the Company’s 2017 Annual Report.

~~Table of Contents~~

~~THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES~~

Item 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS

The table below sets forth information regarding repurchases by the Company of its common stock during the periods indicated.

ISSUER PURCHASES OF EQUITY SECURITIES

Period Beginning Period Ending
Total number of
shares
purchased

Average price paid
per share

Total number of
shares purchased
as part of
publicly announced
plans or programs

Approximate
dollar value of
shares that may
yet be purchased
under the
plans or programs
(in millions)
January 1, 2018 January 31, 2018 359,172
$ 148.84
355,433
$ 4,503
February 1, 2018 February 28, 2018 1,698,131
$ 141.72
1,353,089
$ 4,312
March 1, 2018 March 31, 2018 759,591
$ 140.08
759,300
$ 4,206
Total 2,816,894
$ 142.19
2,467,822
$ 4,206



Period Beginning	Period Ending	Total number of shares purchased	Average price paid per share		Total number of shares purchased as part of publicly announced plans or programs	Approximate dollar value of shares that may yet be purchased under the plans or programs (in millions)
April 1, 2018	April 30, 2018	218,400	$	132.82	218,400	$	4,177
May 1, 2018	May 31, 2018	1,852,904	$	129.52	1,852,735	$	3,937
June 1, 2018	June 30, 2018	629,575	$	128.96	628,370	$	3,856
Total		2,700,879	$	129.66	2,699,505	$	3,856

The Company’s Board of Directors has approved common share repurchase authorizations under which repurchases may be made from time to time in the open market, pursuant to pre-set trading plans meeting the requirements of Rule 10b5-1 under the Securities Exchange Act of 1934, in private transactions or otherwise. The authorizations do not have a stated expiration date. The most recent authorization was approved by the Board of Directors in April 2017, adding an additional $5.0 billion of repurchase capacity to the $709 million capacity remaining at that date. The timing and actual number of shares to be repurchased in the future will depend on a variety of factors, including the Company’s financial position, earnings, share price, catastrophe losses, maintaining capital levels commensurate with the Company’s desired ratings from independent rating agencies, funding of the Company’s qualified pension plan, capital requirements of the Company’s operating subsidiaries, legal requirements, regulatory constraints, other investment opportunities (including mergers and acquisitions and related financings), market conditions and other factors.

The Company acquired ~~349,072~~1,374 shares for a total cost of ~~$51~~$0.2 million during the three months ended ~~March 31,~~June 30, 2018 that were not part of the publicly announced share repurchase authorization. These shares consisted of shares retained to cover payroll withholding taxes in connection with the vesting of restricted stock unit awards and performance share awards, and shares used by employees to cover the price of certain stock options that were exercised.

For additional information regarding the Company’s share repurchases, see “Part I—Item 2—Management’s Discussion and Analysis of Financial Condition and Results of Operations—Liquidity and Capital Resources.”

Item 5. OTHER INFORMATION

Executive Ownership and Sales. All of the Company’s executive officers are subject to the Company’s executive stock ownership policy. For a summary of this policy as currently in effect, see “Compensation Discussion and Analysis - Stock Ownership Guidelines, Anti-Hedging and Pledging Policies, and Other Trading Restrictions” in the Company’s proxy statement filed with the SEC on April 6, 2018. From time to time, some of the Company’s executives may determine that it is advisable to diversify their investments for personal financial planning reasons, or may seek liquidity for other reasons, and may, in compliance with the stock ownership policy, sell shares of common stock of the Company on the open market, in private transactions or to the Company. To effect such sales, from time to time, some of the Company’s executives may enter into trading plans designed to comply with the Company’s Securities Trading Policy and the provisions of Rule 10b5-1 under the Securities Exchange Act of 1934. The trading plans will not reduce any of the executives’ ownership of the Company’s shares below the applicable executive stock ownership guidelines. The Company does not undertake any obligation to report Rule 10b5-1 plans that may be adopted by any employee or director of the Company in the future, or to report any modifications or termination of any publicly announced plan.

6676

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

Item 5. OTHER INFORMATION, Continued

As of the date of this report, Jay S. Benet, Vice Chairman and Chief Financial Officer, was the only “named executive officer” (i.e. an executive officer named in the compensation disclosures in the Company’s most recent proxy statement filed) that has entered into a Rule 10b5-1 trading plan that remains in effect. Under the Company’s stock ownership guidelines, Mr. Benet has a target ownership level established as the lesser of 30,000 shares or the equivalent value of 300% of base salary (as such amount is calculated for purposes of the stock ownership guidelines). See “Compensation Discussion and Analysis - Stock Ownership Guidelines, Anti-Hedging and Pledging Policies, and Other Trading Restrictions” in the Company’s proxy statement filed with the SEC on April 6, 2018.

Item 6. EXHIBITS



Exhibit Number		Description of Exhibit

3.1		Amended and Restated Articles of Incorporation of The Travelers Companies, Inc. (the Company), as amended and restated May 23, 2013, were filed as Exhibit 3.1 to the Company’s current report on Form 8-K filed on May 24, 2013, and are incorporated herein by reference.

3.2		Bylaws of The Travelers Companies, Inc. as Amended and Restated November 3, 2016 were filed as Exhibit 3.2 to the Company’s current report on Form 8-K filed on November 9, 2016, and are incorporated herein by reference.

10.1		Revolving Credit Agreement, dated June 4, 2018, between the Company and a syndicate of financial institutions, was filed as Exhibit 10.1 to the Company's current report on Form 8-K filed on June 6, 2018, and is incorporated herein by reference.

12.1†		Statement regarding the computation of the ratio of earnings to fixed charges.

31.1†		Certification of Alan D. Schnitzer, Chairman and Chief Executive Officer of the Company, as required by Section 302 of the Sarbanes-Oxley Act of 2002.

31.2†		Certification of Jay S. Benet, Vice Chairman and Chief Financial Officer of the Company, as required by Section 302 of the Sarbanes-Oxley Act of 2002.

32.1†		Certification of Alan D. Schnitzer, Chairman and Chief Executive Officer of the Company, as required by Section 906 of the Sarbanes-Oxley Act of 2002.

32.2†		Certification of Jay S. Benet, Vice Chairman and Chief Financial Officer of the Company, as required by Section 906 of the Sarbanes-Oxley Act of 2002.

101.1†		The following financial information from The Travelers Companies, Inc.’s Quarterly Report on Form 10-Q for the quarter ended ~~March 31,~~June 30, 2018 formatted in XBRL: (i) Consolidated Statement of Income for the three months and six months ended ~~March 31,~~June 30, 2018 and 2017; (ii) Consolidated Statement of Comprehensive Income for the three months and six months ended ~~March 31,~~June 30, 2018 and 2017; (iii) Consolidated Balance Sheet at ~~March 31,~~June 30, 2018 and December 31, 2017; (iv) Consolidated Statement of Changes in Shareholders’ Equity for the ~~three~~six months ended ~~March 31,~~June 30, 2018 and 2017; (v) Consolidated Statement of Cash Flows for the ~~three~~six months ended ~~March 31,~~June 30, 2018 and 2017; and (vi) Notes to Consolidated Financial Statements.

_________________________________________________________

† Filed herewith.

The total amount of securities authorized pursuant to any instrument defining rights of holders of long-term debt of the Company does not exceed 10% of the total assets of the Company and its consolidated subsidiaries. Therefore, the Company is not filing any instruments evidencing long-term debt. However, the Company will furnish copies of any such instrument to the Securities and Exchange Commission upon request.

Copies of any of the exhibits referred to above will be furnished to security holders who make written request therefor to The Travelers Companies, Inc., 385 Washington Street, Saint Paul, MN 55102, Attention: Corporate Secretary.

The agreements and other documents filed as exhibits to this report are not intended to provide factual information or other disclosure except for the terms of the agreements or other documents themselves, and you should not rely on them for other than that purpose. In particular, any representations and warranties made by the Company in these agreements or other documents

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

were made solely within the specific context of the relevant agreement or document and do not apply in any other context or at any time other than the date they were made.

~~Table of Contents~~

~~THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES~~

~~MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued~~

SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, The Travelers Companies, Inc. has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.



		THE TRAVELERS COMPANIES, INC.
		(Registrant)

Date: ~~April 24,~~July 19, 2018	By	/S/ KENNETH F. SPENCE III
		Kenneth F. Spence III Executive Vice President ~~and General Counsel~~ (Authorized Signatory)

Date: ~~April 24,~~July 19, 2018	By	/S/ DOUGLAS K. RUSSELL
		Douglas K. Russell Senior Vice President and Corporate Controller (Principal Accounting Officer)

6878