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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549 

 
FORM 10-Q 
(Mark One)
 
     QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 
For the quarterly period ended SeptemberJune 30, 20192020
 
OR
 
        TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 
For the transition period from            to            .
 
Commission File Number: 001-34483
natr-20190930_g1.jpgnatr-20200630_g1.jpg 
NATURE’S SUNSHINE PRODUCTS, INC.
(Exact name of Registrant as specified in its charter) 
Utah 87-0327982
(State or other jurisdiction of (IRS Employer
incorporation or organization) Identification No.)
 
2901 Bluegrass Boulevard, Suite 100
Lehi, Utah 84043
(Address of principal executive offices and zip code)
 
(801) 341-7900
(Registrant’s telephone number including area code)

Securities registered pursuant to Section 12(b) of the Securities Exchange Act of 1934
Title of each classTrading Symbol(s)Name of each exchange on which registered
Common Stock, no par valueNATRNasdaq Capital Market

 
Indicate by check mark whether the registrant; (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.  Yes  ý  No  o
 
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).  Yes  ý  No  o
 
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company” and an “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filer  o
 
Accelerated filer  x
   
Non-accelerated filer  o
 Smaller reporting company  ☒
  
Emerging growth company  
 


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If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. o



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Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act).  Yes    No  ý.
 
The number of shares of Common Stock, no par value, outstanding on October 25, 2019,July 24, 2020, was 19,331,36519,510,764 shares.



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NATURE’S SUNSHINE PRODUCTS, INC.
FORM 10-Q
 
For the Quarter Ended SeptemberJune 30, 20192020
 
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CAUTIONARY NOTE REGARDING FORWARD-LOOKING STATEMENTS
 
Certain information included or incorporated herein by reference in this report may be deemed to be “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements may include, but are not limited to, statements relating to our objectives, plans and strategies. All statements (other than statements of historical fact) that address activities, events or developments that we intend, expect, project, believe or anticipate will or may occur in the future are forward-looking statements. These statements are often characterized by terminology such as “believe,” “hope,” “may,” “anticipate,” “should,” “intend,” “plan,” “will,” “expect,” “estimate,” “project,” “positioned,” “strategy” and similar expressions, and are based on assumptions and assessments made in light of our experience and perception of historical trends, current conditions, expected future developments and other factors we believe to be appropriate. For example, information appearing under “Management’s Discussion and Analysis of Financial Condition and Results of Operations” includes forward-looking statements. Forward-looking statements are not guarantees of future performance and are subject to risks and uncertainties. Important factors that could cause actual results, developments and business decisions to differ materially from forward-looking statements are more fully described in this report, including the risks set forth under “Risk Factors” in Item 1A, and in the Company's Annual Report on Form 10-K for the year ended December 31, 2018,2019, but include the following:

adverse impacts of the global COVID-19 pandemic;
laws and regulations regarding direct selling may prohibit or restrict our ability to sell our products in some markets or require us to make changes to our business model in some markets.markets;
extensive government regulations to which the Company's products, business practices and manufacturing activities are subject;
legal challenges to the Company's direct selling program or to the classification of its independent distributors;
impact of anti-bribery laws, including the U.S. Foreign Corrupt Practices Act;
the Company’s ability to attract and retain independent distributors;
the loss of one or more key independent distributors who have a significant sales network;
the full implementation of the Company’s joint venture for operations in China with Fosun Industrial Co., Ltd.;
registration of products for sale in foreign markets, or difficulty or increased cost of importing products into foreign markets;
cybersecurity threats and exposure to data loss;
the storage, processing, and use of data, some of which contain personal information, are subject to complex and evolving privacy and data protection laws and regulationsregulations;
reliance on information technology infrastructure;
the effect of fluctuating foreign exchange rates;
liabilities and obligations arising from improper activity by the Company’s independent distributors;
failure of the Company’s independent distributors to comply with advertising laws;
changes to the Company’s independent distributor compensation plans;
geopolitical issues and conflicts;
negative consequences resulting from difficult economic conditions, including the availability of liquidity or the willingness of the Company’s customers to purchase products;
risks associated with the manufacturing of the Company's products;
uncertainties relating to the application of transfer pricing, duties, value-added taxes, and other tax regulations, and changes thereto;
changes in tax laws, treaties or regulations, or their interpretation;
actions on trade relations by the U.S. and foreign governments.governments;
product liability claims; and
the sufficiency of trademarks and other intellectual property rights.rights; and
our cannabidiol (CBD) product line is subject to varying, rapidly changing laws, regulations, and rules.

All forward-looking statements speak only as of the date of this report and are expressly qualified in their entirety by the cautionary statements included in or incorporated by reference into this report. Except as is required by law, we expressly disclaims any obligation to publicly release any revisions to forward-looking statements to reflect events after the date of this report. Throughout this report, we refer to Nature’s Sunshine Products, Inc., together with our subsidiaries, as "we," "us," "our," "our Company" or “the Company.”

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PART I FINANCIAL INFORMATION
 
Item 1. FINANCIAL STATEMENTS
 
NATURE’S SUNSHINE PRODUCTS, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED BALANCE SHEETS
(Amounts in thousands)
(Unaudited)
September 30,
2019
December 31,
2018
June 30,
2020
December 31,
2019
AssetsAssets  Assets  
Current assets:Current assets:  Current assets:  
Cash and cash equivalentsCash and cash equivalents$50,530  $50,638  Cash and cash equivalents$70,255  $53,629  
Accounts receivable, net of allowance for doubtful accounts of $405 and $460, respectively7,488  7,751  
Accounts receivable, net of allowance for doubtful accounts of $423 and $407, respectivelyAccounts receivable, net of allowance for doubtful accounts of $423 and $407, respectively7,075  7,319  
InventoriesInventories45,282  42,048  Inventories50,166  46,666  
Prepaid expenses and otherPrepaid expenses and other5,224  6,388  Prepaid expenses and other6,577  5,091  
Total current assetsTotal current assets108,524  106,825  Total current assets134,073  112,705  
Property, plant and equipment, netProperty, plant and equipment, net61,052  64,061  Property, plant and equipment, net56,687  59,512  
Operating lease right-of-use assetsOperating lease right-of-use assets24,890  —  Operating lease right-of-use assets20,572  23,951  
Investment securities - tradingInvestment securities - trading1,166  1,308  Investment securities - trading1,035  1,150  
Intangible assets, netIntangible assets, net546  618  Intangible assets, net511  567  
Deferred income tax assetsDeferred income tax assets8,533  9,056  Deferred income tax assets3,977  4,899  
Other assetsOther assets10,036  11,148  Other assets10,074  10,284  
Total assetsTotal assets$214,747  $193,016  Total assets$226,929  $213,068  
Liabilities and Shareholders’ EquityLiabilities and Shareholders’ Equity  Liabilities and Shareholders’ Equity  
Current liabilities:Current liabilities:  Current liabilities:  
Accounts payableAccounts payable$4,061  $5,219  Accounts payable$4,100  $4,406  
Accrued volume incentives and service feesAccrued volume incentives and service fees19,161  20,562  Accrued volume incentives and service fees20,172  18,893  
Accrued liabilitiesAccrued liabilities28,787  34,801  Accrued liabilities25,424  25,531  
Deferred revenueDeferred revenue1,324  1,197  Deferred revenue1,845  1,266  
Related party note payable1,500  1,530  
Related party notes payableRelated party notes payable1,537  1,518  
Income taxes payableIncome taxes payable2,516  3,378  Income taxes payable2,038  1,392  
Current portion of operating lease liabilitiesCurrent portion of operating lease liabilities5,050  —  Current portion of operating lease liabilities4,416  4,941  
Current portion of note payableCurrent portion of note payable2,407  —  
Total current liabilitiesTotal current liabilities62,399  66,687  Total current liabilities61,939  57,947  
Liability related to unrecognized tax benefitsLiability related to unrecognized tax benefits1,463  2,192  Liability related to unrecognized tax benefits1,364  1,499  
Long-term portion of operating lease liabilitiesLong-term portion of operating lease liabilities21,061  —  Long-term portion of operating lease liabilities17,530  20,213  
Long-term note payableLong-term note payable2,967  —  
Deferred compensation payableDeferred compensation payable1,166  1,308  Deferred compensation payable1,035  1,150  
Long-term deferred income tax liabilities1,498  1,556  
Deferred income tax liabilitiesDeferred income tax liabilities1,645  1,655  
Other liabilitiesOther liabilities394  705  Other liabilities1,214  1,168  
Total liabilitiesTotal liabilities87,981  72,448  Total liabilities87,694  83,632  
Shareholders’ equity:Shareholders’ equity:  Shareholders’ equity:  
Common stock, no par value, 50,000 shares authorized, 19,331 and 19,204 shares issued and outstanding, respectively135,080  133,684  
Retained earnings (accumulated deficit)3,691  (2,072) 
Common stock, no par value, 50,000 shares authorized, 19,510 and 19,410 shares issued and outstanding, respectivelyCommon stock, no par value, 50,000 shares authorized, 19,510 and 19,410 shares issued and outstanding, respectively136,661  135,741  
Retained earningsRetained earnings13,409  4,693  
Noncontrolling interestNoncontrolling interest 63  Noncontrolling interest650  227  
Accumulated other comprehensive lossAccumulated other comprehensive loss(12,014) (11,107) Accumulated other comprehensive loss(11,485) (11,225) 
Total shareholders’ equityTotal shareholders’ equity126,766  120,568  Total shareholders’ equity139,235  129,436  
Total liabilities and shareholders’ equityTotal liabilities and shareholders’ equity$214,747  $193,016  Total liabilities and shareholders’ equity$226,929  $213,068  
 
See accompanying notes to condensed consolidated financial statements.


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NATURE’S SUNSHINE PRODUCTS, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF INCOME
(Amounts in thousands, except per share information)
(Unaudited) 
Three Months Ended
September 30,
Three Months Ended
June 30,
20192018 20202019
Net salesNet sales$88,524  $88,828  Net sales$87,286  $90,724  
Cost of salesCost of sales22,784  23,161  Cost of sales23,017  23,865  
Gross profitGross profit65,740  65,667  Gross profit64,269  66,859  
Operating expenses:Operating expenses:  Operating expenses:  
Volume incentivesVolume incentives29,862  30,511  Volume incentives29,165  31,302  
Selling, general and administrativeSelling, general and administrative31,177  31,643  Selling, general and administrative28,504  31,019  
Operating incomeOperating income4,701  3,513  Operating income6,600  4,538  
Other loss, net(1,243) (353) 
Other income, netOther income, net1,509  306  
Income before provision for income taxesIncome before provision for income taxes3,458  3,160  Income before provision for income taxes8,109  4,844  
Provision for income taxesProvision for income taxes2,107  1,821  Provision for income taxes1,976  2,215  
Net incomeNet income1,351  1,339  Net income6,133  2,629  
Net income (loss) attributable to noncontrolling interestsNet income (loss) attributable to noncontrolling interests34  (158) Net income (loss) attributable to noncontrolling interests379  (60) 
Net income attributable to common shareholdersNet income attributable to common shareholders$1,317  $1,497  Net income attributable to common shareholders$5,754  $2,689  
Basic and diluted net income per common share:Basic and diluted net income per common share:  Basic and diluted net income per common share:  
Basic earnings per share attributable to common shareholdersBasic earnings per share attributable to common shareholders$0.07  $0.08  Basic earnings per share attributable to common shareholders$0.30  $0.14  
Diluted earnings per share attributable to common shareholdersDiluted earnings per share attributable to common shareholders$0.07  $0.08  Diluted earnings per share attributable to common shareholders$0.29  $0.14  
Weighted average basic common shares outstandingWeighted average basic common shares outstanding19,313  19,164  Weighted average basic common shares outstanding19,491  19,291  
Weighted average diluted common shares outstandingWeighted average diluted common shares outstanding19,662  19,382  Weighted average diluted common shares outstanding19,783  19,602  
 
See accompanying notes to condensed consolidated financial statements.

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NATURE’S SUNSHINE PRODUCTS, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF INCOME
(Amounts in thousands, except per share information)
(Unaudited) 
Nine Months Ended
September 30,
Six Months Ended
June 30,
20192018 20202019
Net salesNet sales$270,520  $267,436  Net sales$183,212  $181,996  
Cost of salesCost of sales70,078  70,152  Cost of sales47,698  47,294  
Gross profitGross profit200,442  197,284  Gross profit135,514  134,702  
Operating expenses:Operating expenses:  Operating expenses:  
Volume incentivesVolume incentives92,177  93,365  Volume incentives62,183  62,315  
Selling, general and administrativeSelling, general and administrative96,048  97,339  Selling, general and administrative59,569  64,871  
Operating incomeOperating income12,217  6,580  Operating income13,762  7,516  
Other loss, net(985) (1,420) 
Other income (loss), netOther income (loss), net(901) 258  
Income before provision for income taxesIncome before provision for income taxes11,232  5,160  Income before provision for income taxes12,861  7,774  
Provision for income taxesProvision for income taxes5,523  3,550  Provision for income taxes3,722  3,416  
Net incomeNet income5,709  1,610  Net income9,139  4,358  
Net loss attributable to noncontrolling interests(54) (452) 
Net income (loss) attributable to noncontrolling interestsNet income (loss) attributable to noncontrolling interests423  (88) 
Net income attributable to common shareholdersNet income attributable to common shareholders$5,763  $2,062  Net income attributable to common shareholders$8,716  $4,446  
Basic and diluted net income per common share:Basic and diluted net income per common share:  Basic and diluted net income per common share:  
Basic earnings per share attributable to common shareholdersBasic earnings per share attributable to common shareholders$0.30  $0.11  Basic earnings per share attributable to common shareholders$0.45  $0.23  
Diluted earnings per share attributable to common shareholdersDiluted earnings per share attributable to common shareholders$0.29  $0.11  Diluted earnings per share attributable to common shareholders$0.44  $0.23  
Weighted average basic common shares outstandingWeighted average basic common shares outstanding19,291  19,094  Weighted average basic common shares outstanding19,472  19,280  
Weighted average diluted common shares outstandingWeighted average diluted common shares outstanding19,618  19,406  Weighted average diluted common shares outstanding19,725  19,596  

See accompanying notes to condensed consolidated financial statements.
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NATURE’S SUNSHINE PRODUCTS, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
(Amounts in thousands)
(Unaudited) 
Three Months Ended
September 30,
Three Months Ended
June 30,
20192018 20202019
Net incomeNet income$1,351  $1,339  Net income$6,133  $2,629  
Foreign currency translation gain (loss), net of tax(656) 12  
Foreign currency translation loss (net of tax)Foreign currency translation loss (net of tax)(151) (530) 
Write-off of cumulative translation adjustments595  —  
Total comprehensive incomeTotal comprehensive income$1,290  $1,351  Total comprehensive income$5,982  $2,099  
 
Nine Months Ended
September 30,
Six Months Ended
June 30,
20192018 20202019
Net incomeNet income$5,709  $1,610  Net income$9,139  $4,358  
Foreign currency translation loss (net of tax)Foreign currency translation loss (net of tax)(1,502) (254) Foreign currency translation loss (net of tax)(260) (846) 
Write-off of cumulative translation adjustments595  —  
Total comprehensive incomeTotal comprehensive income$4,802  $1,356  Total comprehensive income$8,879  $3,512  
 
See accompanying notes to condensed consolidated financial statements.

 
NATURE’S SUNSHINE PRODUCTS, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTSTATEMENTS OF CHANGES IN SHAREHOLDERS’ EQUITY
(Amounts in thousands)
(Unaudited) 
Common StockRetained Earnings (Accumulated Deficit)Noncontrolling
Interest
Accumulated
Other
Comprehensive
Loss
Total Common StockRetained Earnings (Accumulated Deficit)Noncontrolling
Interest
Accumulated
Other
Comprehensive
Loss
Total
SharesAmount SharesAmountTotal
Balance at December 31, 201819,204  $133,684  $(2,072) $63  $(11,107) $120,568  
Balance at December 31, 2019Balance at December 31, 201919,410  $135,741  $4,693  $227  $(11,225) $129,436  
Share-based compensation expenseShare-based compensation expense—  1,529  —  —  —  1,529  Share-based compensation expense—  394  —  —  —  394  
Shares issued from the exercise of stock options and vesting of restricted stock units, net of shares exchanged for withholding taxShares issued from the exercise of stock options and vesting of restricted stock units, net of shares exchanged for withholding tax127  (133) —  —  —  (133) Shares issued from the exercise of stock options and vesting of restricted stock units, net of shares exchanged for withholding tax60  (159) —  —  —  (159) 
Net income (loss)—  —  5,763  (54) —  5,709  
Net incomeNet income—  —  2,962  44  —  3,006  
Other comprehensive lossOther comprehensive loss—  —  —  —  (907) (907) Other comprehensive loss—  —  —  —  (109) (109) 
Balance at September 30, 201919,331  $135,080  $3,691  $ $(12,014) $126,766  
Balance at March 31, 2020Balance at March 31, 202019,470  $135,976  $7,655  $271  $(11,334) $132,568  
Share-based compensation expenseShare-based compensation expense—  736  —  —  —  736  
Shares issued from the exercise of stock options and vesting of restricted stock units, net of shares exchanged for withholding taxShares issued from the exercise of stock options and vesting of restricted stock units, net of shares exchanged for withholding tax40  (51) —  —  —  (51) 
Net incomeNet income—  —  5,754  379  —  6,133  
Other comprehensive lossOther comprehensive loss—  —  —  —  (151) (151) 
Balance at June 30, 2020Balance at June 30, 202019,510  $136,661  $13,409  $650  $(11,485) $139,235  

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Common StockRetained Earnings (Accumulated Deficit)Noncontrolling
Interest
Accumulated
Other
Comprehensive
Loss
Total
SharesAmount
Balance at December 31, 201819,204  $133,684  $(2,072) $63  $(11,107) $120,568  
Share-based compensation expense—  230  —  —  —  230  
Shares issued from the exercise of stock options and vesting of restricted stock units, net of shares exchanged for withholding tax69  (189) —  —  —  (189) 
Net income (loss)—  —  1,757  (28) —  1,729  
Other comprehensive loss—  —  —  —  (316) (316) 
Balance at March 31, 201919,273  $133,725  $(315) $35  $(11,423) $122,022  
Share-based compensation expense—  621  —  —  —  621  
Shares issued from the exercise of stock options and vesting of restricted stock units, net of shares exchanged for withholding tax29  (4) —  —  —  (4) 
Net income (loss)—  —  2,689  (60) —  2,629  
Other comprehensive loss—  —  —  —  (530) (530) 
Balance at June 30, 201919,302  $134,342  $2,374  $(25) $(11,953) $124,738  

See accompanying notes to condensed consolidated financial statements.
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NATURE’S SUNSHINE PRODUCTS, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(Amounts in thousands)
(Unaudited) 
Nine Months Ended
September 30,
Six Months Ended
June 30,
20192018 20202019
CASH FLOWS FROM OPERATING ACTIVITIES:CASH FLOWS FROM OPERATING ACTIVITIES:  CASH FLOWS FROM OPERATING ACTIVITIES:  
Net incomeNet income$5,709  $1,610  Net income$9,139  $4,358  
Adjustments to reconcile net income to net cash provided by operating activities:  
Adjustments to reconcile net income to net cash provided by (used in) operating activities:Adjustments to reconcile net income to net cash provided by (used in) operating activities:  
Provision for doubtful accountsProvision for doubtful accounts 155  Provision for doubtful accounts17  30  
Depreciation and amortizationDepreciation and amortization7,533  7,313  Depreciation and amortization5,070  4,987  
Non-cash lease expenseNon-cash lease expense3,989  —  Non-cash lease expense2,257  2,792  
Share-based compensation expenseShare-based compensation expense1,529  1,458  Share-based compensation expense1,130  851  
Loss (gain) on sale of property, plant and equipment17  (4,000) 
Loss on sale of property, plant and equipmentLoss on sale of property, plant and equipment  
Deferred income taxesDeferred income taxes474  650  Deferred income taxes912  365  
Purchase of trading investment securitiesPurchase of trading investment securities(69) (128) Purchase of trading investment securities(35) (57) 
Proceeds from sale of trading investment securitiesProceeds from sale of trading investment securities392  610  Proceeds from sale of trading investment securities146  105  
Realized and unrealized gains on investments(181) (80) 
Foreign exchange losses597  1,250  
Loss on write-off of cumulative translation adjustment595  —  
Realized and unrealized losses (gains) on investmentsRealized and unrealized losses (gains) on investments (173) 
Foreign exchange losses (gains)Foreign exchange losses (gains)996  (205) 
Changes in assets and liabilities:Changes in assets and liabilities:  Changes in assets and liabilities:  
Accounts receivableAccounts receivable152  467  Accounts receivable173  (1,035) 
InventoriesInventories(4,074) 462  Inventories(4,114) (2,052) 
Prepaid expenses and other current assetsPrepaid expenses and other current assets1,065  (420) Prepaid expenses and other current assets(1,523) (259) 
Other assetsOther assets469  897  Other assets(69) (767) 
Accounts payableAccounts payable(1,073) 88  Accounts payable(138) (1,226) 
Accrued volume incentives and service feesAccrued volume incentives and service fees(1,096) 169  Accrued volume incentives and service fees1,523  (235) 
Accrued liabilitiesAccrued liabilities(5,277) 7,949  Accrued liabilities59  (6,203) 
Deferred revenueDeferred revenue127  (1,334) Deferred revenue582  1,039  
Lease liabilitiesLease liabilities(3,619) —  Lease liabilities(2,072) (2,340) 
Income taxes payableIncome taxes payable(880) (32) Income taxes payable607  (1,207) 
Liability related to unrecognized tax benefitsLiability related to unrecognized tax benefits(729) (2,501) Liability related to unrecognized tax benefits(135) (40) 
Deferred compensation payableDeferred compensation payable(142) (378) Deferred compensation payable(115) 125  
Net cash provided by operating activities5,512  14,205  
Net cash provided by (used in) operating activitiesNet cash provided by (used in) operating activities14,420  (1,144) 
CASH FLOWS FROM INVESTING ACTIVITIES:CASH FLOWS FROM INVESTING ACTIVITIES:  CASH FLOWS FROM INVESTING ACTIVITIES:  
Purchases of property, plant and equipmentPurchases of property, plant and equipment(4,474) (3,959) Purchases of property, plant and equipment(2,210) (2,774) 
Proceeds from sale of property, plant and equipment—  5,072  
Net cash (used in) provided by investing activities(4,474) 1,113  
Net cash used in investing activitiesNet cash used in investing activities(2,210) (2,774) 
CASH FLOWS FROM FINANCING ACTIVITIES:CASH FLOWS FROM FINANCING ACTIVITIES:  CASH FLOWS FROM FINANCING ACTIVITIES:  
Principal payments of revolving credit facilityPrincipal payments of revolving credit facility(547) (56,853) Principal payments of revolving credit facility—  (547) 
Proceeds from revolving credit facilityProceeds from revolving credit facility547  45,508  Proceeds from revolving credit facility—  547  
Proceeds from related party borrowing—  1,000  
Proceeds from the exercise of stock awards60  664  
Proceeds from note payableProceeds from note payable5,374  —  
Tax benefit from stock awardsTax benefit from stock awards(193) (578) Tax benefit from stock awards(210) (193) 
Net cash used in financing activities(133) (10,259) 
Net cash provided by (used in) financing activitiesNet cash provided by (used in) financing activities5,164  (193) 
Effect of exchange rates on cash and cash equivalentsEffect of exchange rates on cash and cash equivalents(1,013) (110) Effect of exchange rates on cash and cash equivalents(748) (186) 
Net (decrease) increase in cash and cash equivalents(108) 4,949  
Net increase (decrease) in cash and cash equivalentsNet increase (decrease) in cash and cash equivalents16,626  (4,297) 
Cash and cash equivalents at the beginning of the periodCash and cash equivalents at the beginning of the period50,638  42,910  Cash and cash equivalents at the beginning of the period53,629  50,638  
Cash and cash equivalents at the end of the periodCash and cash equivalents at the end of the period$50,530  $47,859  Cash and cash equivalents at the end of the period$70,255  $46,341  
SUPPLEMENTAL DISCLOSURE OF CASH FLOW INFORMATION:SUPPLEMENTAL DISCLOSURE OF CASH FLOW INFORMATION:    SUPPLEMENTAL DISCLOSURE OF CASH FLOW INFORMATION:  
Cash paid for income taxes, net of refundsCash paid for income taxes, net of refunds$5,212  $3,700  Cash paid for income taxes, net of refunds$2,143  $3,895  
Cash paid for interestCash paid for interest63  220  Cash paid for interest 63  
 
See accompanying notes to condensed consolidated financial statements.
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NATURE’S SUNSHINE PRODUCTS, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)
 
(1) Basis of Presentation
 
We are a natural health and wellness company primarily engaged in the manufacturing and direct selling of nutritional and personal care products. We are a Utah corporation with our principal place of business in Lehi, Utah, and sell our products to a sales force of independent distributors who uses the products themselves or resells them to consumers.
 
Principles of Consolidation
 
The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with generally accepted accounting principles for interim financial information and with the instructions to Form 10-Q and Article 10 of Regulation S-X. Accordingly, they do not include all of the information and footnotes required by generally accepted accounting principles for complete financial statements. The unaudited condensed consolidated financial statements include the accounts of the Company and its subsidiaries. All intercompany accounts and transactions are eliminated in consolidation. In the opinion of management, the accompanying unaudited condensed consolidated financial statements contain all adjustments (consisting of normal recurring accruals), considered necessary for a fair presentation of our financial information as of SeptemberJune 30, 2019,2020, and for the three and nine-monthsix-month periods ended SeptemberJune 30, 20192020 and 2018.2019. The results of operations of any interim period are not necessarily indicative of the results of operations to be expected for the year ending December 31, 2019.2020.
 
It is suggested that these condensed consolidated financial statements be read in conjunction with the consolidated financial statements and the notes thereto included in our Annual Report on Form 10-K for the year ended December 31, 2018.2019.

Use of Estimates

The preparation of consolidated financial statements in accordance with accounting principles generally accepted in the United States (“GAAP”) requires management to make estimates and assumptions that affect the reported amounts of assets, liabilities, revenues and expenses, and related disclosure of contingent assets and liabilities, in these financial statements and accompanying notes. Actual results could differ from these estimates due to the uncertainty around the magnitude and duration of the COVID-19 pandemic, as well as other factors and those differences could have a material effect on our financial position and results of operations.

The significant accounting estimates inherent in the preparation of our financial statements include estimates associated with our determination of liabilities related to Manager and Distributor incentives, the determination of income tax assets and liabilities, certain other non-income tax and value-added tax contingencies, and legal contingencies. In addition, significant estimates form the basis for allowances with respect to inventory valuations. Various assumptions and other factors enter into the determination of these significant estimates. The process of determining significant estimates takes into account historical experience and current and expected economic conditions.

Noncontrolling Interests

Noncontrolling interests changed as a result of the net income attributable to noncontrolling interests of $34,000$0.4 million and net loss attributable to the noncontrolling interests of $0.1$0.4 million for the three and ninesix months ended SeptemberJune 30, 2019,2020, respectively. Net losses attributable to the noncontrolling interests were $0.2$0.1 million and $0.5$0.1 million for the three and ninesix months ended SeptemberJune 30, 2018,2019, respectively. As of SeptemberJune 30, 20192020 and December 31, 2018,2019, noncontrolling interests were $9,000$0.7 million and $0.1$0.2 million, respectively.

Restructuring Related Accruals and Expenses

We recorded $0.4 million$0 and $2.4$0.1 million of restructuring related expenses during the three and ninesix months ended SeptemberJune 30, 2019,2020, respectively. We recorded $0.7$0.4 million and $0.2 million restructuring related expenses during the three and ninesix months ended SeptemberJune 30, 2018.2019. Accrued severance and restructuring related costs were $0.5 million$10,000 and $0.3$0.4 million as of SeptemberJune 30, 20192020 and December 31, 2018,2019, respectively.

During the second quarter
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Contents
During the third quarter of 2019, we wrote-off cumulative translation adjustments from the closure of a market that resulted in a loss of $0.6 million. This loss is included in Other loss, net, within the Condensed Consolidated Statements of Income during the three and nine months ended September 30, 2019.

Recent Accounting Pronouncements
 
We adopted the requirements of Accounting Standards Update ("ASU") No. 2016-02, Leases (Topic 842): Accounting for Leases effective January 1, 2019. This update requires that lessees recognize right-of-use assets and lease liabilities that are measured at the present value of the future lease payments at lease commencement date. See Note 8 - Leases for additional disclosure of the adoption of Topic 842.

In FebruaryAugust 2018, the Financial Accounting Standards Board ("FASB") issued ASU 2018-02, Income Statement - Reporting Comprehensive Income (Topic 220): Reclassification of Certain Effects from Accumulated Other Comprehensive Income. This update allows a reclassification of stranded tax effects, resulting from the Tax Cuts and Jobs Act 2017, from
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accumulated other comprehensive income to retained earnings. This ASU is effective for annual periods beginning after December 15, 2018 with early adoption permitted. The adoption of ASU 2018-02 did not have a material effect on our results of operations, consolidated financial statements and footnote disclosures.

In August 2018, the FASB issued ASUAccounting Standards Update ("ASU") No. 2018-13, Fair Value Measurement (Topic 820): Disclosure Framework - Changes to the Disclosure Requirements for Fair Value Measurement. This ASU modifies the disclosure requirements on fair value measurements in Topic 820 based on the consideration of costs and benefits to promote the appropriate exercise and discretion by entities when considering fair value measurement disclosures and to clarify that materiality is an appropriate consideration of entities and their auditors when evaluating disclosure requirements. The amendments in this update are effective for reporting periods beginning after December 15, 2019, with early adoption permitted. The adoption of this ASU did not have a significant impact on our Consolidated Financial Statements.

In December 2019, the FASB issued ASU No. 2019-12, Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes. This ASU eliminates certain exceptions related to the approach for intraperiod tax allocation, the methodology for calculating taxes during the quarters and the recognition of deferred tax liabilities for outside basis differences. The amendments in this update are effective for reporting periods beginning after December 15, 2020, with early adoption permitted. The adoption of this ASU is not expected to have a significant impact on our Consolidated Financial Statements.

(2) Inventories
 
The composition of inventories is as follows (dollar amounts in thousands):
 
September 30,
2019
December 31,
2018
June 30,
2020
December 31,
2019
Raw materialsRaw materials$12,139  $10,410  Raw materials$14,697  $13,329  
Work in progressWork in progress1,797  1,524  Work in progress1,288  1,426  
Finished goodsFinished goods31,346  30,114  Finished goods34,181  31,911  
Total inventoriesTotal inventories$45,282  $42,048  Total inventories$50,166  $46,666  

(3) Investment Securities - Trading
 
Our trading securities portfolio totaled $1.2$1.0 million at SeptemberJune 30, 2019,2020, and $1.3$1.2 million at December 31, 2018,2019, and generated gains of $8,000$93,000 and $70,000$40,000 for the three months ended SeptemberJune 30, 20192020 and 2018,2019, respectively, and $181,000losses of $4,000 and $103,000gains of $173,000 for the ninesix months ended SeptemberJune 30, 20192020 and 2018,2019, respectively.
 
(4) Revolving Credit Facility and Other Obligations

On July 11, 2017, we entered into a revolving credit agreement with Bank of America, N.A., with a borrowing limit of $25.0 million that matures on July 11, 2020 (the “Credit Agreement”). On June 11, 2020 the credit agreement was amended to extend the term to mature on July 1, 2023. The amendment also allows for additional borrowings of $15.0 million or up to 3 separate increases of no less than $5.0 million each. We pay interest on any borrowings under the Credit Agreement, which through June 10, 2020, was at LIBOR plus 1.25 percent (3.29 percent and 3.73(3.05 percent as of September 30, 2019 and December 31, 2018)2019), and an annual commitment fee of 0.2 percent on the unused portion of the commitment. Interest under the amended Credit Agreement is at LIBOR, or the Index floor of 0.75 percent, plus 2.25 percent (3.00 percent as of June 30, 2020), and an annual commitment fee of 0.25 percent on the unused portion of the commitment. We are required to settle our net borrowings under the Credit Agreement only upon maturity, and as a result, have classified prior outstanding borrowings as non-current on our condensed consolidated balance sheet. At SeptemberJune 30, 2019,2020, there was 0 outstanding balance under the Credit Agreement.

The Credit Agreement contains customary financial covenants, including financial covenants relating to our solvency leverage, and minimum EBITDA.leverage. In addition, the Credit Agreement restricts certain capital expenditures, lease expenditures, other indebtedness, liens on assets, guarantees, loans and advances, dividends, mergers, consolidations and transfers of assets except as permitted in the Credit Agreement. The Credit Agreement is collateralized by our manufacturing facility, accounts receivable balance, inventory balance and other assets. As of SeptemberJune 30, 2019,2020, we were in compliance with the debt covenants set forth in the Credit Agreement.

On April 21, 2020, we entered into a credit agreement with Banc of America Leasing and Capital, LLC, with a borrowing limit of $6.0 million, that matures sixty months from the Base Date, which must not be later than April 30, 2021 (the "Capital Credit Agreement"). We pay interest on any borrowings under the Capital Credit Agreement at the Indicative Index
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plus 2.75 percent (3.50 percent as of June 30, 2020). We are required to settle our borrowings under the Capital Credit Agreement in 60 monthly payments, each equal to 1.82 percent of the loan amount. The Capital Credit Agreement is collateralized by any new equipment purchased under the agreement. As of June 30, 2020, there was 0 outstanding balance under the Capital Credit Agreement.

On April 14, 2020, we obtained a loan (the “Loan”) from Bank of America, B.A. in the amount of $5.4 million under the Paycheck Protection Program (the “PPP”) of the Coronavirus Aid, Relief, and Economic Security (“CARES”) Act. The PPP is a loan designed to provide an incentive for qualifying businesses to maintain their employees on the payroll despite significant economic uncertainty. We applied to receive the Loan based on the significant economic uncertainty facing the Company in the U.S. and globally.

The Loan matures on April 14, 2022 and bears interest at a rate of 1.00 percent per annum, payable monthly commencing on November 15, 2020. We may prepay the Loan at any time prior to maturity with no prepayment penalties. The principal amount of the Loan and accrued interest are eligible for forgiveness after either eight weeks or 26 weeks if we use the Loan proceeds for qualifying expenses, including payroll, rent, and utilities during the eight week period commencing on the date the Loan has been advanced. The amount of the Loan eligible for forgiveness will be reduced to the extent that we have (i) terminated full-time employees during the period commencing February 15, 2020 and ending April 26, 2020 and (ii) reduced salaries (beyond a statutorily prescribed threshold) during the eight week period commencing on the date the Loan has been advanced. We will be obligated to repay any portion of the principal amount of the Note that is not forgiven, together with accrued interest thereon at the rate set forth above until such unforgiven portion is paid in full. As of June 30, 2020, there was $5.4 million outstanding under the PPP, $2.4 million of which was classified as current.

.(5) Net Income Per Share
 
Basic net income per common share (“Basic EPS”), is computed by dividing net income by the weighted average number of common shares outstanding during the period. Diluted net income per common share (“Diluted EPS”) reflects the potential dilution that could occur if stock options or other contracts to issue common stock were exercised or converted into common stock. The computation of Diluted EPS does not assume exercise or conversion of securities that would have an anti-dilutive effect on net income per common share.

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Following is a reconciliation of the numerator and denominator of Basic EPS to the numerator and denominator of Diluted EPS for the three and ninesix months ended SeptemberJune 30, 20192020 and 20182019 (dollar and share amounts in thousands, except for per share information): 
Three Months Ended
September 30,
Nine Months Ended
September 30,
Three Months Ended
June 30,
Six Months Ended
June 30,
2019201820192018 2020201920202019
Net income attributable to common shareholdersNet income attributable to common shareholders$1,317  $1,497  $5,763  $2,062  Net income attributable to common shareholders$5,754  $2,689  $8,716  $4,446  
Basic weighted average shares outstandingBasic weighted average shares outstanding19,313  19,164  19,291  19,094  Basic weighted average shares outstanding19,491  19,291  19,472  19,280  
Basic earnings per share attributable to common shareholdersBasic earnings per share attributable to common shareholders$0.07  $0.08  $0.30  $0.11  Basic earnings per share attributable to common shareholders$0.30  $0.14  $0.45  $0.23  
Diluted shares outstanding:Diluted shares outstanding:    Diluted shares outstanding:    
Basic weighted-average shares outstandingBasic weighted-average shares outstanding19,313  19,164  19,291  19,094  Basic weighted-average shares outstanding19,491  19,291  19,472  19,280  
Stock-based awardsStock-based awards349  218  327  312  Stock-based awards292  311  253  316  
Diluted weighted-average shares outstandingDiluted weighted-average shares outstanding19,662  19,382  19,618  19,406  Diluted weighted-average shares outstanding19,783  19,602  19,725  19,596  
Diluted earnings per share attributable to common shareholdersDiluted earnings per share attributable to common shareholders$0.07  $0.08  $0.29  $0.11  Diluted earnings per share attributable to common shareholders$0.29  $0.14  $0.44  $0.23  
Dilutive shares excluded from diluted-per-share amounts:Dilutive shares excluded from diluted-per-share amounts:    Dilutive shares excluded from diluted-per-share amounts:    
Stock optionsStock options439  105  439  105  Stock options844  445  844  445  
Anti-dilutive shares excluded from diluted-per-share amounts:Anti-dilutive shares excluded from diluted-per-share amounts:    Anti-dilutive shares excluded from diluted-per-share amounts:    
Stock optionsStock options218  1,036  243  1,011  Stock options264  838  239  862  
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Potentially dilutive shares excluded from diluted-per-share amounts include performance-based options to purchase shares of common stock for which certain earnings metrics have not been achieved. Potentially anti-dilutive shares excluded from diluted-per-share amounts include both non-qualified stock options and unearned performance-based options to purchase shares of common stock with exercise prices greater than the weighted-average share price during the period and shares that would be anti-dilutive to the computation of diluted net income per share for each of the periods presented.
 
(6) Capital Transactions
 
Share-Based Compensation
 
During the year ended December 31, 2012, our shareholders adopted and approved the Nature’s Sunshine Products, Inc. 2012 Stock Incentive Plan (the “2012 Incentive Plan”). The 2012 Incentive Plan provides for the grant of incentive stock options, non-statutory stock options, stock appreciation rights, restricted stock, restricted stock units, dividend equivalent rights, performance awards, stock awards and other stock-based awards. The Compensation Committee of the Board of Directors has authority and discretion to determine the type of award, as well as the amount, terms and conditions of each award under the 2012 Incentive Plan, subject to the limitations of the 2012 Incentive Plan. A total of 1,500,000 shares of our common stock were originally authorized for the granting of awards under the 2012 Incentive Plan. In 2015, our shareholders approved an amendment to the 2012 Incentive Plan, to increase the number of shares of Common Stock reserved for issuance by 1,500,000 shares. The number of shares available for awards, as well as the terms of outstanding awards, are subject to adjustment as provided in the 2012 Incentive Plan for stock splits, stock dividends, recapitalizations and other similar events.
 
We also maintain a stock incentive plan, which was approved by shareholders in 2009 (the “2009 Incentive Plan”). The 2009 Incentive Plan also provided for the grant of incentive stock options, non-statutory stock options, stock appreciation rights, restricted stock, restricted stock units, dividend equivalent rights, performance awards, stock awards and other stock-based awards. Under the 2012 Incentive Plan, any shares subject to award, or awards forfeited or reacquired by the Company issued under the 2009 Incentive Plan are available for award up to a maximum of 400,000 shares.
 
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Stock Options
 
Our outstanding stock options include time-based stock options, which vest over differing periods of time ranging from the date of issuance to up to 48 months from the option grant date, and performance-based stock options, which have already vested upon achieving operating income margins of 6, 8 and 10 percent as reported in four of five consecutive quarters over the term of the options.
 
Stock option activity for the nine-monthsix-month period ended SeptemberJune 30, 2019,2020, is as follows (amounts in thousands, except per share information):
Number of
Shares
Weighted Average
Exercise
Price Per Share
Number of
Shares
Weighted Average
Exercise
Price Per Share
Options outstanding at December 31, 20181,114  $12.23  
Options outstanding at December 31, 2019Options outstanding at December 31, 2019290  $11.49  
GrantedGranted25  8.72  Granted—  —  
Forfeited or canceledForfeited or canceled(793) 12.87  Forfeited or canceled—  —  
ExercisedExercised(27) 2.35  Exercised(25) 5.79  
Options outstanding at September 30, 2019319  11.21  
Options outstanding at June 30, 2020Options outstanding at June 30, 2020265  12.03  

During the nine months ended September 30, 2019, we granted options to purchase 25,000 shares of common stock under the 2012 Stock Incentive Plan to one member of our Board of Directors. These options were issued with an exercise price of $8.72 per share and a grant date fair value of $3.44 per share, with an expected life of five years, risk-free interest rate of 1.5 percent, and expected volatility of 43.2 percent.

Share-basedThere was 0 share-based compensation expense from time-based stock options for the three-monththree- and six-month periods ended SeptemberJune 30, 2020 and 2019 and 2018, was approximately $0.1 million and $0.1 million, respectively. Share-based compensation expense from time-basedfor stock options for the nine-month periods ended September 30, 2019 and 2018, was approximately $0.1 million and $0.2 million, respectively.options. As of SeptemberJune 30, 20192020 and December 31, 2018,2019, there was no0 unrecognized share-based compensation expense related to the grants described above.
 
At SeptemberJune 30, 2019,2020, the aggregate intrinsic value of outstanding and exercisable stock options to purchase 319,000265,000 shares of common stock was $0.1 million.$11,000. At December 31, 2018,2019, the aggregate intrinsic value of outstanding and exercisable options to purchase 1,114,000290,000 shares of common stock was $0.2$0.1 million.

For the nine-monthsix-month periods ended SeptemberJune 30, 20192020 and 2018,2019, we issued 27,00025,000 and 99,0001,000 shares of common stock upon the exercise of stock options at an average exercise price of $2.35$5.79 and $6.10$2.35 per share, respectively. The aggregate intrinsic value of options exercised during the nine-monthsix-month periods ended SeptemberJune 30, 2020 and 2019, and 2018, was $0.2$0.1 million and $0.4 million,$10,000, respectively.
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For the nine-monthsix-month periods ended SeptemberJune 30, 20192020 and 2018,2019, the Company recognized $0.1 million$48,000 and $0.1 million$3,000 of tax benefits from the exercise of stock options, respectively.

As of SeptemberJune 30, 20192020 and December 31, 2018,2019, we did 0t have any unvested performance-based stock options outstanding.
 
Restricted Stock Units
 
Our outstanding restricted stock units (“RSUs”), include time-based RSUs, which vest over differing periods of time ranging from 12 months to up to 36 months from the RSU grant date, as well as performance-based RSUs, which vest upon achieving targets relating to revenue and earnings growth, earnings-per-share, and/or stock price levels. RSUs granted to members of the Board of Directors contain a restriction period in which the shares are not issued until two years after vesting. At SeptemberJune 30, 20192020 and December 31, 2018,2019, there were 81,000100,000 and 80,00095,000 vested RSUs, respectively, granted to the Board of Directors with a restriction period.

 Restricted stock unit activity for the nine-monthsix-month period ended SeptemberJune 30, 2019,2020, is as follows (amounts in thousands, except per share information):
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Number of
Shares
Weighted Average
Grant Date
Fair Value
Number of
Shares
Weighted Average
Grant Date
Fair Value
Restricted Stock Units outstanding at December 31, 20181,058  $8.87  
Restricted Stock Units outstanding at December 31, 2019Restricted Stock Units outstanding at December 31, 2019821  $7.43  
GrantedGranted333  7.23  Granted686  5.77  
ForfeitedForfeited(389) 9.88  Forfeited(2) 8.68  
IssuedIssued(113) 10.73  Issued(114) 9.74  
Restricted Stock Units outstanding at September 30, 2019889  7.57  
Restricted Stock Units outstanding at June 30, 2020Restricted Stock Units outstanding at June 30, 20201,391  6.42  
 
During the nine-monthsix-month period ended SeptemberJune 30, 2019,2020, we granted 333,000686,000 RSUs under the 2012 Incentive Plan to the Board of Directors, executive officers and other employees, which were comprised of both time-based RSUs and share-priced performance-based RSUs. The time-based RSUs were issued with a weighted-average grant date fair value of $8.59$7.67 per share and vest in annual installments over a three-yearthree-year period from the grant date or according to the restrictions for the Board of Directors noted above. The share-priced performance-based RSUs were issued with a weighted-average grant date fair value of $4.38$4.51 per share and vest upon achieving share-priced targets over a three-yearthree-year period from the grant date.
 
Except for share-priced performance RSUs, RSUs are valued at market value on the date of grant, which is the grant date share price discounted for expected dividend payments during the vesting period. For RSUs with post-vesting restrictions, a Finnerty Model was utilized to calculate a valuation discount from the market value of common shares reflecting the restriction embedded in the RSUs preventing the sale of the underlying shares over a certain period of time. Using assumptions previously determined for the application of the option pricing model at the valuation date, the Finnerty Model discount for lack of marketability is approximately 13.412.7 percent for a common share.

Share-price performance-based RSUs were estimated using the Monte Carlo simulation model. The Monte Carlo simulation model utilizes multiple input variables to estimate the probability that market conditions will be achieved. Our assumptions include a performance period of three years, expected volatility of 50 percent, and a range of risk-free rates between 2.1 percent and 2.9 percent.

Share-based compensation expense for RSUs for the three-month periods ended SeptemberJune 30, 20192020 and 2018,2019, was approximately $0.5 million and $0.3$0.5 million, respectively. Share-based compensation expense from RSUs for the nine-monthsix-month periods ended SeptemberJune 30, 20192020 and 2018,2019, was approximately $1.1$0.8 million and $1.3$0.6 million, respectively. As of SeptemberJune 30, 20192020 and December 31, 2018,2019, the unrecognized share-based compensation expense related to the grants described above, excluding incentive awards discussed below, was $1.5$2.4 million and $1.8$1.1 million, respectively. The remaining compensation expense is expected to be recognized over the weighted average period of approximately 0.9 years.
 
Share-based compensation expense related to performance-based RSUs for the three-month periods ended SeptemberJune 30, 2020 and 2019, and 2018, was $0.1$0.2 million and $0,$0.1 million, respectively. Share-based compensation expense related to performance-based RSUs for the nine-monthsix-month periods ended SeptemberJune 30, 2020 and 2019, and 2018, was $0.4$0.3 million and $0,$0.2 million, respectively. Should we attain all of the metrics related to performance-based RSU grants, we would recognize up to $1.9$3.5 million of potential share-basedshare-
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based compensation expense. We currently expect to recognize an additional $0.9$1.3 million of that potential share-based compensation expense.
 
The number of shares issued upon vesting of RSUs granted pursuant to our share-based compensation plans is net of the minimum statutory withholding requirements that we pay on behalf of our employees, which was 23,00024,000 and 55,00023,000 shares for the nine-monthsix-month periods ended SeptemberJune 30, 20192020 and 2018,2019, respectively. Although shares withheld are not issued, they are treated as common share repurchases for accounting purposes, as they reduce the number of shares that would have been issued upon vesting. These shares do not count against the authorized capacity under the repurchase program described above. 

(7) Segment Information
 
We have 4 business segments (Asia, Europe, North America, and Latin America and Other) based primarily upon the geographic region where each segment operates, as well as the internal organization of our officers and their responsibilities. Each of the geographic segments operate under the Nature’s Sunshine Products and Synergy® WorldWide brands. The Latin America and Other segment includes our wholesale business in which we sell products to various locally-managed entities independent of the Company that we have granted distribution rights for the relevant market.

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Historically, our operating segments were based on brand, customer base, geographical operations with 3 operating business segments under the Nature’s Sunshine Products brand (NSP Americas; NSP Russia, Central and Eastern Europe; and NSP China), and 1 operating business segment under the Synergy® WorldWide brand.

During the second quarter of 2019, we realigned into geographic focused operating business segments across brands to further align regional strategies and drive synergies in product, organizational and go-to-market strategies in local markets. Our internal reporting structure was reorganized to support the new reporting segments and the chief operating decision maker now reviews the operating results of the 4 segments utilizing a geographic focused format. The presentation of the comparative information has been recast to conform to the 2019 presentation.realignment.

Net sales for each segment have been reduced by intercompany sales as they are not included in the measure of segment profit or loss reviewed by the chief executive officer. We evaluate performance based on contribution margin by segment before consideration of certain inter-segment transfers and expenses.


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Reportable business segment information is as follows (dollar amounts in thousands):

Three Months Ended
September 30,
Nine Months Ended
September 30,
Three Months Ended
June 30,
Six Months Ended
June 30,
2019201820192018 2020201920202019
Net sales:Net sales:    Net sales:    
AsiaAsia$33,717  $34,063  $102,475  $97,593  Asia$32,757  $35,162  $63,715  $68,758  
EuropeEurope14,640  13,076  45,312  41,601  Europe15,465  15,075  36,092  30,672  
North AmericaNorth America34,161  35,578  105,304  109,201  North America34,471  34,620  73,228  71,143  
Latin America and OtherLatin America and Other6,006  6,111  17,429  19,041  Latin America and Other4,593  5,867  10,177  11,423  
Total net salesTotal net sales88,524  88,828  270,520  267,436  Total net sales87,286  90,724  183,212  181,996  
Contribution margin (1):Contribution margin (1):    Contribution margin (1):    
AsiaAsia16,236  16,250  48,638  45,891  Asia16,052  16,677  30,579  32,402  
EuropeEurope4,865  4,035  14,692  13,744  Europe5,202  4,886  12,033  9,827  
North AmericaNorth America12,169  12,337  37,587  36,929  North America11,904  11,625  26,323  25,418  
Latin America and OtherLatin America and Other2,608  2,534  7,348  7,355  Latin America and Other1,946  2,369  4,396  4,740  
Total contribution marginTotal contribution margin35,878  35,156  108,265  103,919  Total contribution margin35,104  35,557  73,331  72,387  
Selling, general and administrative expenses (2)Selling, general and administrative expenses (2)31,177  31,643  96,048  97,339  Selling, general and administrative expenses (2)28,504  31,019  59,569  64,871  
Operating incomeOperating income4,701  3,513  12,217  6,580  Operating income6,600  4,538  13,762  7,516  
Other loss, net(1,243) (353) (985) (1,420) 
Other income (loss), netOther income (loss), net1,509  306  (901) 258  
Income before provision for income taxesIncome before provision for income taxes$3,458  $3,160  $11,232  $5,160  Income before provision for income taxes$8,109  $4,844  $12,861  $7,774  


(1)   Contribution margin consists of net sales less cost of sales and volume incentives expense.

(2)  Service fees in China totaled $2.8$2.9 million and $7.3$4.8 million for the three and nine-monthsix-month periods ended SeptemberJune 30, 2019,2020, respectively, compared to $2.7$2.3 million and $6.7$4.5 million for the three and nine-monthsix-month periods ended SeptemberJune 30, 2018.2019. These service fees are included in selling, general and administrative expenses.

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From an individual country perspective, the United States and South Korea comprise 10 percent or more of consolidated net sales for the three and nine-monthsix-month periods ended SeptemberJune 30, 20192020 and 2018,2019, as follows (dollar amounts in thousands):
 
Three Months Ended
September 30,
Nine Months Ended
September 30,
Three Months Ended
June 30,
Six Months Ended
June 30,
2019201820192018 2020201920202019
Net sales:Net sales:    Net sales:    
United StatesUnited States$31,579  $33,182  $97,734  $101,322  United States$32,147  $32,194  $67,986  $66,155  
South KoreaSouth Korea15,226  18,271  52,677  52,463  South Korea14,466  18,923  30,855  37,451  
OtherOther41,719  37,375  120,109  113,651  Other40,673  39,607  84,371  78,390  
$88,524  $88,828  $270,520  $267,436   $87,286  $90,724  $183,212  $181,996  

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Net sales generated by each of our product lines is set forth below (dollar amounts in thousands):
 
Three Months Ended
September 30,
Nine Months Ended
September 30,
Three Months Ended
June 30,
Six Months Ended
June 30,
2019201820192018 2020201920202019
AsiaAsia    Asia    
General healthGeneral health$9,450  $8,290  $28,287  $23,046  General health$8,263  $10,752  $17,309  $18,836  
ImmuneImmune105  228  462  663  Immune179  199  380  357  
CardiovascularCardiovascular9,997  11,927  33,390  35,326  Cardiovascular9,323  11,561  18,662  23,394  
DigestiveDigestive6,309  6,192  18,417  17,886  Digestive8,391  7,333  14,547  12,108  
Personal carePersonal care3,472  2,640  9,559  7,908  Personal care1,877  1,820  4,882  6,087  
Weight managementWeight management4,384  4,786  12,360  12,764  Weight management4,724  3,497  7,935  7,976  
33,717  34,063  102,475  97,593   32,757  35,162  63,715  68,758  
EuropeEurope    Europe    
General healthGeneral health$5,232  $4,857  $16,352  $15,785  General health$6,816  $5,372  $14,776  $11,120  
ImmuneImmune1,176  827  3,539  2,603  Immune1,370  1,090  3,814  2,363  
CardiovascularCardiovascular2,433  2,666  8,050  8,529  Cardiovascular2,215  2,766  5,112  5,617  
DigestiveDigestive3,374  2,865  10,555  9,227  Digestive3,781  3,550  8,713  7,181  
Personal carePersonal care1,905  1,308  5,065  3,519  Personal care718  1,661  2,469  3,160  
Weight managementWeight management520  553  1,751  1,938  Weight management565  636  1,208  1,231  
14,640  13,076  45,312  41,601   15,465  15,075  36,092  30,672  
North AmericaNorth America    North America    
General healthGeneral health$14,823  $15,405  $45,505  $47,231  General health$14,887  $14,934  $30,351  $30,682  
ImmuneImmune3,731  3,721  11,289  12,026  Immune5,049  3,340  12,847  7,558  
CardiovascularCardiovascular4,780  4,998  14,791  14,635  Cardiovascular3,679  4,935  7,846  10,011  
DigestiveDigestive7,946  8,389  25,190  25,896  Digestive7,858  8,523  16,099  17,244  
Personal carePersonal care1,617  1,496  4,563  4,340  Personal care1,975  1,598  3,904  2,946  
Weight managementWeight management1,264  1,569  3,966  5,073  Weight management1,023  1,290  2,181  2,702  
34,161  35,578  105,304  109,201   34,471  34,620  73,228  71,143  
Latin America and OtherLatin America and Other    Latin America and Other    
General healthGeneral health$1,929  $1,755  $5,324  $5,633  General health$1,350  $1,783  $2,964  $3,395  
ImmuneImmune664  617  1,874  1,884  Immune380  602  1,489  1,210  
CardiovascularCardiovascular378  365  1,078  1,131  Cardiovascular263  361  641  700  
DigestiveDigestive2,499  2,805  7,680  8,688  Digestive2,264  2,645  4,326  5,181  
Personal carePersonal care267  300  784  913  Personal care212  260  464  517  
Weight managementWeight management269  269  689  792  Weight management124  216  293  420  
6,006  6,111  17,429  19,041   4,593  5,867  10,177  11,423  
$88,524  $88,828  $270,520  $267,436   $87,286  $90,724  $183,212  $181,996  

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From an individual country perspective, only the United States comprised 10 percent or more of consolidated property, plant and equipment as follows (dollar amounts in thousands):
 
September 30,
2019
December 31,
2018
June 30,
2020
December 31,
2019
Property, plant and equipment:Property, plant and equipment:  Property, plant and equipment:  
United StatesUnited States$56,587  $60,606  United States$52,467  $54,470  
OtherOther4,465  3,455  Other4,220  5,042  
Total property, plant and equipment, netTotal property, plant and equipment, net$61,052  $64,061  Total property, plant and equipment, net$56,687  $59,512  

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Total assets per segment is set forth below (dollar amounts in thousands):

September 30,
2019
December 31,
2018
June 30,
2020
December 31,
2019
Assets:Assets:  Assets:  
AsiaAsia$70,673  $59,983  Asia$72,608  $65,959  
EuropeEurope17,147  16,414  Europe17,952  15,187  
North AmericaNorth America117,973  109,091  North America128,358  124,337  
Latin America and OtherLatin America and Other8,954  7,528  Latin America and Other8,011  7,585  
Total assetsTotal assets$214,747  $193,016  Total assets$226,929  $213,068  

8) Leases

Adoption of ASU Topic 842

We adopted ASU No. 2016-02, Leases (Topic 842): Accounting for Leases, as of January 1, 2019. This update requires lessees to recognize right-of-use assets and lease liabilities arising from leases. We elected certain practical expedients permitted under the transition guidance. We elected the optional transition method that allows for a cumulative-effect adjustment and will not restate prior periods. Under the new guidance, all leases will continue to be classified as operating.

Adoption of the new standard resulted in recording of additional net operating lease right-of-use assets and lease liabilities of approximately $23.1 million and $24.0 million, respectively, as of January 1, 2019. The difference between the operating lease right-of-use assets and lease liabilities reflects deferred rent balances at the time of adoption. The standard did not materially impact consolidated net earnings and cash flows.

We lease certain retail stores, warehouses, distribution centers, and office spaces. Leases with an initial term of 12 months or less are not recorded on the balance sheet; we recognize lease expense for these leases on a straight-line basis over the lease term. For leases beginning in 2019 and later, we account for lease components including rent, real estate taxes and insurance costs separately from non-lease components, like common-area maintenance fees. Most of our leases include one or more options to renew, with renewal terms that can extend the lease term for one or more years. The exercise of the lease option to renew is solely at our discretion.

Operating lease right-of-use assets and lease liabilities are as follows (dollar amounts in thousands):

September 30,
2019
January 1,
2019
Assets:
Operating lease right-of-use assets$24,890  $23,143  
Liabilities:
Current$5,050  $4,426  
Long-term21,061  19,566  
Total operating lease liabilities$26,111  $23,992  

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Operating lease costs were approximately $1.7 million for the three-months ended September 30, 2019. Short-term lease costs were approximately $0.1 million for the three-months ended September 30, 2019. Operating lease costs were approximately $5.1 million for the nine-months ended September 30, 2019. Short-term lease costs were approximately $0.2 million for the nine-months ended September 30, 2019. Operating lease costs were offset by sublease income of $34,000 and $43,000 for three and nine-month periods ended September 30, 2019, respectively. Short-term lease costs represent our costs with respect to leases with a duration of 12 months or less and are not reflected on our Condensed Consolidated Balance Sheets.

Supplemental cash flow information related to operating leases for the nine-months ended September 30, 2019 was as follows:

Payments of $4.4 million against amounts included in the measurement of lease liabilities.
Lease assets obtained in exchange for lease liabilities totaled $29.8 million, offset by cancellation of leases that resulted in the reduction of lease assets obtained in exchange for leases liabilities which totaled $0.5 million.

The weighted-average remaining lease term for operating leases was 7.1 years. The weight-average discount rate for operating leases was 4.23 percent as of September 30, 2019.

There were no material operating leases that we have entered into and that were yet to commence as of September 30, 2019.

The approximate aggregate commitments under non-cancelable operating leases in effect at September 30, 2019 and December 31, 2018, were as follows (dollar amounts in thousands):

September 30,
2019
December 31,
2018
2019$1,567  $5,646  
20205,800  4,692  
20214,925  3,864  
20223,500  2,367  
20233,014  2,162  
Thereafter11,705  10,296  
Total lease payments$30,511  $29,027  
Less: Imputed interest (1)4,400  
Present value of lease liabilities$26,111  

(1) Calculated using our corporate borrowing rate based on the term of each lease ranging from 4.09 percent to 4.29 percent.

(9)(8) Income Taxes
 
For the three months ended SeptemberJune 30, 20192020 and 2018,2019, our provision for income taxes, as a percentage of income before income taxes was 60.924.4 percent and 57.645.7 percent, respectively, compared with a U.S. federal statutory rate of 21.0 percent. For the ninesix months ended SeptemberJune 30, 20192020 and 2018,2019, our provision for income taxes, as a percentage of income before income taxes was 49.228.9 percent and 68.843.9 percent, respectively, compared with a U.S. federal statutory rate of 21.0 percent.
 
The difference between the effective tax rate and the U.S. federal statutory tax rate for the three and ninesix months ended SeptemberJune 30, 2019,2020, was primarily attributed to stock option expenses not deductible for tax purposes,transfer pricing adjustments and current year foreign losses that presently do not provide future tax benefit, as well as net unfavorable foreign tax related items, partially offset by a decrease in tax liability associated with uncertain tax positions.items.

The difference between the effective tax rate and the U.S. federal statutory tax rate for the three and ninesix months ended SeptemberJune 30, 2018,2019, was primarily attributed to foreign losses during those periods largely related to China, that were not expected to provide future tax benefit as well as net unfavorable foreign tax related items, partially offset by a decrease in the tax liability associated with uncertain tax positions.items.

The difference between the effective tax rate for the three and six months ended June 30, 2020 compared to June 30, 2019 is primarily caused by the increase in income. This increase to income causes items such as foreign losses and unfavorable tax adjustments to have a lesser impact on the effective tax rate.
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As the U.S. Department of the Treasury is working on finalizing Treasury Regulations with respect to the Tax Cuts and Jobs Act (Tax Reform Act), future changes could likewise affect recorded deferred tax assets and liabilities in later periods. Management is not aware of any such additional changes that would have a material effect on our results of operations, cash flows or financial position.

Our U.S. federal income tax returns for 2016 through 2018 are open to examination for federal tax purposes. The IRS is currently conducting an examination of our 2017 U.S. federal income tax return. We have several foreign tax jurisdictions that have open tax years from 20122014 through 2018.2019.
 
As of SeptemberJune 30, 20192020 and December 31, 2018,2019, we had accrued $1.5$1.4 million and $2.2$1.5 million, respectively, related to unrecognized tax positions.
 
Interim income taxes are based on an estimated annualized effective tax rate applied to the respective quarterly periods, adjusted for discrete tax items in the period in which they occur. Although we believe our tax estimates are reasonable, we can make no assurance that the final tax outcome of these matters will not be different from that which we have reflected in our historical income tax provisions and accruals. Such differences could have a material impact on our income tax provision and operating results in the period in which we make such determination.
 
(10)(9) Commitments and Contingencies
 
Legal Proceedings
 
We are party to various legal proceedings. Management cannot predict the ultimate outcome of these proceedings, individually or in the aggregate, or their resulting effect on our business, financial position, results of operations or cash flows as litigation and related matters are subject to inherent uncertainties, and unfavorable rulings could occur. Were an unfavorable outcome to occur, there exists the possibility of a material adverse impact on our business, financial position, results of operations, or cash flows for the period in which the ruling occurs and/or future periods. We maintain product liability, general liability and excess liability insurance coverage. However, no assurances can be given that such insurance will continue to be
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available at an acceptable cost to us, that such coverage will be sufficient to cover 1 or more large claims, or that the insurers will not successfully disclaim coverage as to a pending or future claim.
 
Non-Income Tax Contingencies
 
We have reserved for certain state sales and use tax and foreign non-income tax contingencies based on the likelihood of an obligation in accordance with accounting guidance for probable loss contingencies. Loss contingency provisions are recorded for probable losses at management’s best estimate of a loss, or when a best estimate cannot be made, a minimum loss contingency amount is recorded. We provide provisions for potential payments of tax to various tax authorities for contingencies related to non-income tax matters, including value-added taxes and sales tax. We provide provisions for U.S. state sales taxes in each of the states where we have nexus. At SeptemberAs of June 30, 20192020 and December 31, 2018,2019, accrued liabilities were $0.3 million and $0.3$0.4 million, respectively, related to non-income tax contingencies. While we believe that the assumptions and estimates used to determine contingent liabilities are reasonable, the ultimate outcome of these matters cannot presently be determined. We believe future payments related to these matters could range from $0 to approximately $3.2$2.5 million.
 
Other Litigation
 
We are a party to various other legal proceedings in the United States and several foreign jurisdictions related to value-added tax assessments and other civil litigation. As of SeptemberJune 30, 20192020 and December 31, 2018,2019, accrued liabilities were $2.4$0.4 million and $1.7$0.4 million, respectively, related to the estimated outcome of these proceedings. In addition, we are a party to other litigation where there is a reasonable possibility that a loss may be incurred, either the losses are not considered to be probable or we cannot at this time estimate the loss, if any; therefore, 0 provision for losses has been provided. We believe future payments related to these matters could range from $0 to approximately $0.4$0.3 million. Subsequent to September 30, 2019, we made payments of $2.0 million related to the settlement of litigation noted above.
 
(11)(10)  Related Party Transactions

During the three and ninesix months ended SeptemberJune 30, 2020 and 2019, NSP China did 0t borrow any amounts from the Company or our joint venture partner. During the three and nine months ended September 30, 2018, NSP China borrowed $2.0 million and $4.0 million from the Company and $0.5 million and $1.0 million from our joint venture partner, respectively.
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These notes are payable in one year and bear interest of 3.0 percent. During the current period, the term of these notes have been extended one year. As of SeptemberJune 30, 20192020 and December 31, 20182019 outstanding borrowings by NSP China from the Company were $6.0$6.2 million and $6.0$6.1 million, respectively. As of SeptemberJune 30, 20192020 and December 31, 20182019 outstanding borrowings by NSP China from our joint venture partner were $1.5 million and $1.5 million, respectively. These notes are payable in less than one year and bear interest of 3.0 percent. The notes between NSP China and the Company eliminate in consolidation.

(12)(11) Fair Value Measurements
 
The fair value of a financial instrument is the amount that could be received upon the sale of an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. Financial assets are marked to bid prices and financial liabilities are marked to offer prices. Fair value measurements do not include transaction costs. A fair value hierarchy is used to prioritize the quality and reliability of the information used to determine fair values of each financial instrument. Categorization within the fair value hierarchy is based on the lowest level of input that is significant to the fair value measurement. The fair value hierarchy is defined into the following three categories:
 
Level 1: Quoted market prices in active markets for identical assets or liabilities.
 
Level 2: Observable market-based inputs or unobservable inputs that are corroborated by market data.
 
Level 3: Unobservable inputs that are not corroborated by market data.
 
The following table presents our hierarchy for our assets, measured at fair value on a recurring basis, as of SeptemberJune 30, 20192020 (dollar amounts in thousands):
 
Level 1Level 2Level 3  Level 1Level 2Level 3 
Quoted Prices
in Active
Markets for
Identical Assets
Significant
Other
Observable
Inputs
Significant
Unobservable
Inputs
Total Quoted Prices
in Active
Markets for
Identical Assets
Significant
Other
Observable
Inputs
Significant
Unobservable
Inputs
Total
Investment securities - tradingInvestment securities - trading$1,166  $—  $—  $1,166  Investment securities - trading$1,035  $—  $—  $1,035  
Total assets measured at fair value on a recurring basisTotal assets measured at fair value on a recurring basis$1,166  $—  $—  $1,166  Total assets measured at fair value on a recurring basis$1,035  $—  $—  $1,035  
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The following table presents our hierarchy for our assets, measured at fair value on a recurring basis, as of December 31, 20182019 (dollar amounts in thousands):
 
Level 1Level 2Level 3  Level 1Level 2Level 3 
Quoted Prices
in Active
Markets for
Identical Assets
Significant
Other
Observable
Inputs
Significant
Unobservable
Inputs
Total Quoted Prices
in Active
Markets for
Identical Assets
Significant
Other
Observable
Inputs
Significant
Unobservable
Inputs
Total
Investment securities - tradingInvestment securities - trading$1,308  $—  $—  $1,308  Investment securities - trading$1,150  $—  $—  $1,150  
Total assets measured at fair value on a recurring basisTotal assets measured at fair value on a recurring basis$1,308  $—  $—  $1,308  Total assets measured at fair value on a recurring basis$1,150  $—  $—  $1,150  
 
Investment securities - trading — Our trading portfolio consists of various marketable securities that are valued using quoted prices in active markets.
 
For the ninesix months ended SeptemberJune 30, 2019,2020, and for the year ended December 31, 2018,2019, there were no fair value measurements using significant other observable inputs (Level 2) or significant unobservable inputs (Level 3).
 
The carrying amounts reflected on the condensed consolidated balance sheets for cash and cash equivalents, accounts receivable, and accounts payable approximate fair value due to their short-term nature. The carrying amount reflected on the condensed consolidated balance sheets for the revolving credit facility approximates fair value due to it being variable-rate debt. During the ninesix months ended SeptemberJune 30, 20192020 and 2018,2019, we did not have any re-measurements of non-financial assets at fair value on a nonrecurring basis subsequent to their initial recognition.

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(13)(12) Revenue Recognition

Revenue Recognition

Net sales include products and shipping and handling charges, net of estimates for product returns and any related sales incentives or rebates based upon historical information and current trends. Revenue is measured as the amount of consideration we expect to receive in exchange for transferring products. All revenue is recognized when the Company satisfies its performance obligations under the contract. We recognize revenue by transferring the promised products to the customer, with revenue recognized at shipping point, the point in time the customer obtains control of the products. The majority of our contracts have a single performance obligation and are short term in nature. Contracts with multiple performance obligations are insignificant. Sales taxes and value-added taxes in the United States and foreign jurisdictions that are collected from customers and remitted to governmental authorities are accounted for on a net basis and therefore are excluded from net sales. Amounts received for unshipped merchandise are recorded as deferred revenue.

A reserve for product returns is recorded based upon historical experience and current trends. We allow independent Managers or Distributors to return the unused portion of products within ninety days of purchase if they are not satisfied with the product. In some of our markets, the requirements to return product are more restrictive.

From time to time, our U.S. operations extend short-term credit associated with product promotions. In addition, for certain of our international operations, we offer credit terms consistent with industry standards within the country of operation.

Volume incentives and other sales incentives or rebates are a significant part of our direct sales marketing program and represent commission payments made to independent distributors. These payments are designed to provide incentives for reaching higher sales levels. The amount of volume incentive expense recognized is determined based upon the amount of qualifying purchases in a given month and recorded as volume incentive expense. Payments to independent Managers and Distributors for sales incentives or rebates related to their own purchases are recorded as a reduction of revenue. Payments for sales incentives and rebates are calculated monthly based upon qualifying sales.

Contract Liabilities - Customer Loyalty Programs

We record contract liabilities for loyalty point programs in deferred revenue. These programs are accounted for as a reduction in the transaction price and are generally recognized as points that are redeemed for additional products.

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The following table presents changes in these contract liability balances for the nine-monthsix-month period ended SeptemberJune 30, 20192020 (U.S. dollars in thousands):
Outstanding at December 31, 20182019$1,079955  
Increase (decrease) attributed to: 
Customer loyalty net deferrals 3,9763,779  
Customer loyalty redemptions (3,999)(3,830) 
Outstanding at SeptemberJune 30, 20192020$1,056904  
The table above excludes liability for sales returns, as they are insignificant.

Disaggregation of Revenue

Our products are grouped into 6 principal categories: general health, immune, cardiovascular, digestive, personal care and weight management. We have 4 business segments that are based primarily upon the geographic region where each segment operates. Each of the geographic segments operate under the Nature’s Sunshine Products and Synergy® WorldWide brands. See Note 7, Segment Information, for further information on our reportable segments and presentation of disaggregated revenue by reportable segment and product category.

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Practical Expedients and Exemptions

We have made the accounting policy election to treat shipping and handling as a fulfillment activity rather than a promised service under Topic 606.

We generally expense volume incentives when incurred because the amortization period would have been one year or less.

All of our contracts with customers have a duration of less than one year. The value of any unsatisfied performance obligations is insignificant.
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Item 2.                           MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
 
The following Management’s Discussion and Analysis should be read in conjunction with the unaudited condensed consolidated financial statements and notes thereto included in this report, as well as the consolidated financial statements, the notes thereto, and management’s discussion and analysis included in our Annual Report on Form 10-K for the year ended December 31, 2018,2019, and our other reports filed since the date of such Form 10-K. During the second quarter of 2019, we realigned into geographic focused operating business segments across brands. The presentation of the comparative information has been recast to conform to the 2019 presentation.realignment.
 
OVERVIEW
 
We are a natural health and wellness company primarily engaged in the manufacture and sale of nutritional and personal care products. We are a Utah corporation with our principal place of business in Lehi, Utah, and sell our products to a sales force of independent distributors who use the products themselves or resell them to consumers.

Our independent distributors market and sell our products to customers and sponsor other independent distributors who also market our products to customers. Our sales are highly dependent upon the number and productivity of our independent distributors. Growth in sales volume generally requires an increase in the productivity of our independent distributors and/or growth in the total number of independent distributors. We seek to motivate and provide incentives to our independent distributors by offering high quality products and providing independent distributors with product support, training seminars, sales conventions, travel programs and financial incentives.

In or about December 2019, a novel strain of coronavirus, SARS-CoV-2 "COVID-19", began aggressively spreading throughout the thirdworld, including all the primary markets where we conduct business. As COVID-19 has spread throughout the world, it has impacted our markets differently. Throughout our markets, governments issued orders to shelter in place and other restrictions that limited the ability of our Distributors to meet with consumers, which resulted in lower sales during the quarter. Although similar restrictions have been issued in our European markets, we experienced an increase in sales due to increased demand for nutritional supplements. However, there can be no assurance that demand for our products will not decrease in our European markets, particularly as restrictions on travel and gatherings adopted later in the first quarter, and continually evolving, limit the ability of our distributors to meet with consumers in such areas. While we are taking actions to mitigate the effects COVID-19 may have on the business, there can be no assurances that these actions will be sufficient to minimize its impact on the consolidated financial statement or material health of the Company. At this time, the duration of the business disruption and related financial impact cannot be reasonably estimated. An updated discussion of COVID-19's impact on the Company and other risk factors is included in Part II, Item 1A of this document.

In the second quarter of 2019,2020, we experienced a decrease in our consolidated net sales of 0.33.8 percent (or 1.1 percent increase in local currencies) compared to the same period in 2018. Asia net sales decreased approximately 1.0 percent (or 1.8 percent increase in local currencies) compared to the same period in 2018. Europe net sales increased approximately 12.0 percent (or 13.72.1 percent in local currencies) compared to the same period in 2018. North America2019. Asia net sales decreased approximately 4.06.8 percent (or 3.94.4 percent in local currencies) compared to the same period in 2018. Latin2019. Europe net sales increased approximately 2.6 percent (or 4.1 percent in local currencies) compared to the same period in 2019. North America and Other net sales decreased approximately 1.70.4 percent (or increased 0.2 percent in local currencies) compared to the same period in 2018.2019. Latin America and Other net sales decreased approximately 21.7 percent (or 16.4 percent in local currencies) compared to the same period in 2019. The weakeningstrengthening of the U.S. dollar versus the local currencies, primarily in our Asian, European and EuropeanLatin America and Other markets, resulted in an approximate 1.12.1 percent, or $1.3$1.5 million, decrease of our net sales during the quarter.

Selling, general and administrative expenses during the three months ended SeptemberJune 30, 2019,2020, decreased $0.5$2.5 million compared to the same period in 2018,2019, and decreased as a percentage of net sales to 35.232.7 percent from 35.634.2 percent in 2018.2019. The decrease in expenses was primarily the result of reduction in travel and customer event related costs due to COVID-19; and restructuring efforts implemented in prior periods in order to improve operating results.

We distribute our products to consumers through an independent sales force comprised of independent Managers and Distributors, many of whom also consume our products. Typically a person who joins our independent sales force begins as a Distributor. An independent Distributor may earn Manager status by attaining certain product sales levels. On a worldwide basis, active independent Managers were approximately 12,60013,700 and 12,20012,900 and active independent Distributors and customers were approximately 229,800224,100 and 214,000232,000 at SeptemberJune 30, 20192020 and 2018,2019, respectively.

As an international business, we have significant sales and costs denominated in currencies other than the U.S. Dollar. Sales in international markets denominated in foreign currencies are expected to continue to represent a substantial portion of
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our sales. Likewise, we expect foreign markets with functional currencies other than the U.S. Dollar will continue to represent a substantial portion of our overall sales and related operating expenses. Accordingly, changes in foreign currency exchange rates
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could materially affect sales and costs or the comparability of sales and costs from period to period as a result of translating foreign markets financial statements into our reporting currency.

RESULTS OF OPERATIONS
 
The following table summarizes our unaudited consolidated operating results from continuing operations in U.S. dollars and as a percentage of net sales for the three months ended SeptemberJune 30, 20192020 and 20182019 (dollar amounts in thousands):
 
Three Months Ended
September 30, 2019
Three Months Ended
September 30, 2018
Change Three Months Ended
June 30, 2020
Three Months Ended
June 30, 2019
Change
Total
dollars
Percent of
net sales
Total
dollars
Percent of
net sales
Total
dollars
Percentage  Total
dollars
Percent of
net sales
Total
dollars
Percent of
net sales
Total
dollars
Percentage 
Net salesNet sales$88,524  100.0 %$88,828  100.0 %$(304) (0.3)%Net sales$87,286  100.0 %$90,724  100.0 %$(3,438) (3.8)%
Cost of salesCost of sales22,784  25.7  23,161  26.1  (377) (1.6) Cost of sales23,017  26.4  23,865  26.3  (848) (3.6) 
65,740  74.3  65,667  73.9  73  0.1  
Gross profitGross profit64,269  73.6  66,859  73.7  (2,590) (3.9) 
Volume incentivesVolume incentives29,862  33.7  30,511  34.3  (649) (2.1) Volume incentives29,165  33.4  31,302  34.5  (2,137) (6.8) 
SG&A expensesSG&A expenses31,177  35.2  31,643  35.6  (466) (1.5) SG&A expenses28,504  32.7  31,019  34.2  (2,515) (8.1) 
Operating incomeOperating income4,701  5.3  3,513  4.0  1,188  33.8  Operating income6,600  7.6  4,538  5.0  2,062  45.4  
Other loss, net(1,243) (1.4) (353) (0.4) (890) (252.1) 
Other income, netOther income, net1,509  1.7  306  0.3  1,203  393.1  
Income before income taxesIncome before income taxes3,458  3.9  3,160  3.6  298  9.4  Income before income taxes8,109  9.3  4,844  5.3  3,265  67.4  
Provision for income taxesProvision for income taxes2,107  2.4  1,821  2.1  286  15.7  Provision for income taxes1,976  2.3  2,215  2.4  (239) (10.8) 
Net incomeNet income$1,351  1.5 %$1,339  1.5 %$12  0.9 %Net income$6,133  7.0 %$2,629  2.9 %$3,504  133.3 %

The following table summarizes our unaudited consolidated operating results from continuing operations in U.S. dollars and as a percentage of net sales for the ninesix months ended SeptemberJune 30, 20192020 and 20182019 (dollar amounts in thousands):
 
Nine Months Ended
September 30, 2019
Nine Months Ended
September 30, 2018
Change Six Months Ended
June 30, 2020
Six Months Ended
June 30, 2019
Change
Total
dollars
Percent of
net sales
Total
dollars
Percent of
net sales
Total
dollars
Percentage  Total
dollars
Percent of
net sales
Total
dollars
Percent of
net sales
Total
dollars
Percentage 
Net salesNet sales$270,520  100.0 %$267,436  100.0 %$3,084  1.2 %Net sales$183,212  100.0 %$181,996  100.0 %$1,216  0.7 %
Cost of salesCost of sales70,078  25.9  70,152  26.2  (74) (0.1) Cost of sales47,698  26.0  47,294  26.0  404  0.9  
200,442  74.1  197,284  73.8  3,158  1.6  
Gross profitGross profit135,514  74.0  134,702  74.0  812  0.6  
Volume incentivesVolume incentives92,177  34.1  93,365  34.9  (1,188) (1.3) Volume incentives62,183  33.9  62,315  34.2  (132) (0.2) 
SG&A expensesSG&A expenses96,048  35.5  97,339  36.4  (1,291) (1.3) SG&A expenses59,569  32.5  64,871  35.6  (5,302) (8.2) 
Operating incomeOperating income12,217  4.5  6,580  2.5  5,637  85.7  Operating income13,762  7.5  7,516  4.1  6,246  83.1  
Other loss, net(985) (0.4) (1,420) (0.5) 435  30.6  
Other income (loss), netOther income (loss), net(901) (0.5) 258  0.1  (1,159) (449.2) 
Income before income taxesIncome before income taxes11,232  4.2  5,160  1.9  6,072  117.7  Income before income taxes12,861  7.0  7,774  4.3  5,087  65.4  
Provision for income taxesProvision for income taxes5,523  2.0  3,550  1.3  1,973  55.6  Provision for income taxes3,722  2.0  3,416  1.9  306  9.0  
Net incomeNet income$5,709  2.1 %$1,610  0.6 %$4,099  254.6 %Net income$9,139  5.0 %$4,358  2.4 %$4,781  109.7 %

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 Net Sales
 
International operations have provided, and are expected to continue to provide, a significant portion of our total net sales. As a result, total net sales will continue to be affected by fluctuations in the U.S. dollar against foreign currencies. In order to provide a framework for assessing how our underlying businesses performed excluding the effect of foreign currency fluctuations, in addition to comparing the percent change in net sales from one period to another in U.S. dollars, we present net sales excluding the impact of foreign exchange fluctuations. We compare the percentage change in net sales from one period to another period by excluding the effects of foreign currency exchange as shown below. Net sales excluding the impact of foreign exchange fluctuations is not a U.S. GAAP financial measure and removes from net sales in U.S. dollars the impact of changes in exchange rates between the U.S. dollar and the functional currencies of our foreign subsidiaries, by translating the current period net sales into U.S. dollars using the same foreign currency exchange rates that were used to translate the net sales for the previous comparable period. We believe presenting the impact of foreign currency fluctuations is useful to investors because it allows a more meaningful comparison of net sales of our foreign operations from period to period. However, net sales excluding the impact of foreign currency fluctuations should not be considered in isolation or as an alternative to net sales in
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U.S. dollar measures that reflect current period exchange rates, or to other financial measures calculated and presented in accordance with U.S. GAAP. Throughout the last five years, foreign currency exchange rates have fluctuated significantly. See Item 3. Quantitative and Qualitative Disclosures about Market Risk.

DuringThe following table summarizes the second quarterchanges in net sales by operating segment with a reconciliation to net sales excluding the impact of currency fluctuations for the three months ended June 30, 2020 and 2019 we realigned into geographic focused operating business segments across brands to further align regional strategies and drive synergies(dollar amounts in product, organizational and go-to-market strategies in local markets. Our internal reporting structure was reorganized to support the new reporting segments and the chief operating decision maker now reviews the operating results of the four segments utilizing a geographic focused format. The presentation of the comparative information has been recast to conform to the 2019 presentation.thousands):
 Net Sales by Operating Segment
 Three Months Ended
June 30, 2020
Three Months Ended
June 30, 2019
Percent
Change
Impact of
Currency
Exchange
Percent
Change
Excluding
Impact of
Currency
Asia$32,757  $35,162  (6.8)%$(872) (4.4)%
Europe15,465  15,075  2.6  (232) 4.1  
North America34,471  34,620  (0.4) (92) (0.2) 
Latin America and Other4,593  5,867  (21.7) (311) (16.4) 
 $87,286  $90,724  (3.8)%$(1,507) (2.1)%

The following table summarizes the changes in net sales by operating segment with a reconciliation to net sales excluding the impact of currency fluctuations for the threesix months ended SeptemberJune 30, 20192020 and 20182019 (dollar amounts in thousands):
 
 Net Sales by Operating Segment
 Three Months Ended
September 30, 2019
Three Months Ended
September 30, 2018
Percent
Change
Impact of
Currency
Exchange
Percent
Change
Excluding
Impact of
Currency
Asia$33,717  $34,063  (1.0)%$(947) 1.8 %
Europe14,640  13,076  12.0  (229) 13.7  
North America34,161  35,578  (4.0) (25) (3.9) 
Latin America and Other6,006  6,111  (1.7) (116) 0.2  
 $88,524  $88,828  (0.3)%$(1,317) 1.1 %

The following table summarizes the changes in net sales by operating segment with a reconciliation to net sales excluding the impact of currency fluctuations for the nine months ended September 30, 2019 and 2018 (dollar amounts in thousands):
Net Sales by Operating Segment Net Sales by Operating Segment
Nine Months Ended
September 30, 2019
Nine Months Ended
September 30, 2018
Percent
Change
Impact of
Currency
Exchange
Percent
Change
Excluding
Impact of
Currency
Six Months Ended
June 30, 2020
Six Months Ended
June 30, 2019
Percent
Change
Impact of
Currency
Exchange
Percent
Change
Excluding
Impact of
Currency
AsiaAsia$102,475  $97,593  5.0 %$(4,476) 9.6 %Asia$63,715  $68,758  (7.3)%$(1,954) (4.5)%
EuropeEurope45,312  41,601  8.9  (1,184) 11.8  Europe36,092  30,672  17.7  (429) 19.1  
North AmericaNorth America105,304  109,201  (3.6) (249) (3.3) North America73,228  71,143  2.9  (115) 3.1  
Latin America and OtherLatin America and Other17,429  19,041  (8.5) (335) (6.7) Latin America and Other10,177  11,423  (10.9) (414) (7.3) 
$270,520  $267,436  1.2 %$(6,244) 3.5 % $183,212  $181,996  0.7 %$(2,912) 2.3 %
 
Consolidated net sales for the three and ninesix months ended SeptemberJune 30, 2019,2020, were $88.5$87.3 million and $270.5$183.2 million, respectively, compared to $88.8$90.7 million and $267.4$182.0 million for the same period in 2018,2019, which represents a decrease of 0.33.8 percent and an increase of 1.20.7 percent, respectively. The decrease for the three months ended SeptemberJune 30, 2019,2020, was primarily related to declines in the Asia North America, and Latin America and Other markets. Declines in these markets were partially offset by product sales growth in the Europe market. The increase for the ninesix months ended SeptemberJune 30, 2019,2020, was primarily related to product sales growth in the AsiaEurope and EuropeNorth America markets. Growth in these markets was offset by declines in the North AmericaAsia and Latin America and Other markets. Excluding the unfavorable impact of foreign currency exchange rate fluctuations, consolidated net
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sales for the three and ninesix months ended SeptemberJune 30, 2019, increased by 1.12020, decreased 2.1 percent and 3.5increased 2.3 percent, respectively, from the same periods in 2018.2019.

Asia

Net sales related to Asia for the three and ninesix months ended SeptemberJune 30, 2019,2020, were $33.7$32.8 million and $102.5$63.7 million, respectively, compared to $34.1$35.2 million and $97.6$68.8 million for the same periods in 2018,2019, or a decreasedecreases of 1.06.8 percent and an increase of 5.07.3 percent. In local currency, net sales for the three and ninesix months ended SeptemberJune 30, 2019, increased
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1.82020, decreased 4.4 percent and 9.64.5 percent, respectively, compared to the same periods in 2018. The growth2019. Net sales for the Asia business is further discussed in the South Korea, Japan and China commentary below. Active independent Managers within Asia totaled approximately 2,6002,900 and 2,4003,000 at SeptemberJune 30, 20192020 and 2018,2019, respectively. Active independent Distributors and customers within Asia totaled approximately 35,70034,500 and 33,90038,300 at SeptemberJune 30, 20192020 and 2018,2019, respectively.

Notable activity in the following markets contributed to the results of Asia:

In our South Korea market, net sales decreased $3.0$4.5 million and increased $0.2$6.6 million, or decreased 16.723.6 percent and increased 0.417.6 percent, for the three and ninesix months ended SeptemberJune 30, 2019,2020, respectively, compared to the same periods in 2018.2019. In local currency, net sales for the three and ninesix months ended SeptemberJune 30, 2019,2020, decreased 11.320.0 percent and increased 6.913.2 percent, respectively, compared to the same periods in 2018.2019. The decrease in local currency net sales was the result of restrictions in the market due to COVID-19, which decreased distributor involvementmeetings and timing of qualifications for incentive events.sales activity.

In our Japan market, net sales increased $1.0$0.4 million and $1.7$0.3 million, or 18.46.1 percent and 10.92.3 percent, for the three and ninesix months ended SeptemberJune 30, 2019,2020, respectively, compared to the same periods in 2018.2019. In local currencies, net sales for the three and ninesix months ended SeptemberJune 30, 2019,2020, increased 14.33.9 percent and 10.40.7 percent, respectively, compared to the same periods in 2018.2019. We attribute the growth in net sales primarily to the introduction of new products and the implementation of programsproduct promotions intended to stimulate activity which had a positive impact on market sales volume.

In our China market, net sales increased $0.9$2.2 million and $2.7$1.5 million, or 12.233.9 percent and 15.211.7 percent, for the three and ninesix months ended SeptemberJune 30, 2019,2020, respectively, compared to the same periods in 2018.2019. In local currencies, net sales for the three and ninesix months ended SeptemberJune 30, 2019,2020, increased 16.038.6 percent and 21.115.4 percent, respectively, compared to the same periods in 2018.2019. Although growth has been impacted by current market conditions, China continues to show local currency growth primarily due to initiatives designed to increase independent service providers’ engagement levels and gain market share.

Europe

Net sales related to Europe for the three and ninesix months ended SeptemberJune 30, 2019,2020, were $14.6$15.5 million and $45.3$36.1 million, respectively, compared to $13.1$15.1 million and $41.6$30.7 million for the same periods in 2018,2019, or increases of 12.02.6 percent and 8.917.7 percent. In local currency, net sales for the three and ninesix months ended SeptemberJune 30, 2019,2020, increased 13.74.1 percent and 11.819.1 percent, respectively, compared to the same periods in 2018.2019. The functional currency for many of these markets is the U.S. Dollar which reduces the effect from foreign currency fluctuations. Fluctuations in foreign exchange rates had a $0.2 million unfavorable and $1.2$0.4 million unfavorable impact on net sales for the three and ninesix months ended SeptemberJune 30, 2019,2020, respectively. Net sales increased primarily as a result of the relative stabilization of the Russian ruble against the U.S. dollar and product promotions that have improved distributor engagement. Active independent Managers within Europe totaled approximately 4,3004,900 and 3,7004,000 at SeptemberJune 30, 20192020 and 2018,2019, respectively. Active independent Distributors and customers within Europe totaled approximately 88,20088,800 and 75,70085,200 at SeptemberJune 30, 20192020 and 2018,2019, respectively.

North America

Net sales related to North America for the three and ninesix months ended SeptemberJune 30, 2019,2020, were $34.2$34.5 million and $105.3$73.2 million, respectively, compared to $35.6$34.6 million and $109.2$71.1 million for the same periods in 2018,2019, or decreasesa decrease of 4.00.4 percent and 3.6an increase of 2.9 percent. In local currency, net sales for the three and ninesix months ended SeptemberJune 30, 2019,2020, decreased 3.90.2 percent and 3.3increased 3.1 percent, respectively, compared to the same periods in 2018. The declines2019. Net sales for the North America business are further discussed in United States commentary below. Active independent Managers within North America totaled approximately 4,6004,700 and 4,9004,700 at SeptemberJune 30, 20192020 and 2018,2019, respectively. Active independent Distributors and customers within North America totaled approximately 75,50076,700 and 75,70078,400 at SeptemberJune 30, 2020 and 2019, and 2018, respectively. A decrease in our Distributor recruiting and retention in the U.S. resulted in a decline in the number of independent Managers by 6.1 percent compared to the prior year.

Notable activity in the following markets contributed to the results of North America:

In the United States, net sales decreased $1.7 million and $4.4 million, or 5.6 percent and 4.7 percent, for the three and nine months ended September 30, 2019, respectively, compared to the same periods in 2018. The decline in the market is mainly due to a decrease in Distributor recruiting and retention. We continue to work with leaders in the U.S. to improve recruiting and retention results.

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In the United States, net sales decreased $46,000 and increased $1.8 million, or 0.1 percent and 2.8 percent, for the three and six months ended June 30, 2020, respectively, compared to the same periods in 2019. The year-to-date increase in the market is mainly due to several factors including, rebranding and rebuilding efforts of the Nature's Sunshine brand and Distributor tools in the U.S., an increase in demand for nutritional supplements in the U.S. in the wake of the COVID-19 pandemic and the launch of our new qemp Inc. CBD product brand. There is no guarantee that the results seen in the U.S. during first and second quarters of 2020 will continue into the third quarter due to the COVID-19 situation in the U.S., among other factors.

Latin America and Other

Net sales related to Latin America and Other markets for the three and ninesix months ended SeptemberJune 30, 2019,2020, were $6.0$4.6 million and $17.4$10.2 million, respectively, compared to $6.1$5.9 million and $19.0$11.4 million for the same periods in 2018,2019, or decreases of 1.721.7 percent and 8.510.9 percent. In local currency, net sales for the three and ninesix months ended SeptemberJune 30, 2019, increased 0.22020, decreased 16.4 percent and decreased 6.77.3 percent, respectively, compared to the same periods in 2018.2019. Currency devaluation had a $0.1$0.3 million and $0.3$0.4 million unfavorable impact on net sales for the three and ninesix months ended SeptemberJune 30, 2019,2020, respectively. The decline in the market is mainly due to decreases in Distributor retention and average purchase size.size as well as restrictions in the market due to COVID-19, which further decreased distributor meetings and sales activity. Active independent Managers totaled approximately 1,1001,200 and 1,200 at SeptemberJune 30, 20192020 and 2018,2019, respectively. Active independent Distributors and customers totaled approximately 30,40024,100 and 28,70030,100 at SeptemberJune 30, 20192020 and 2018,2019, respectively.

Further information related to our Asia, Europe, North America, and Latin America and Other business segments is set forth in Note 7 to the Unaudited Condensed Consolidated Financial Statements in Part 1, Item 1 of this report.

 Cost of Sales
 
Cost of sales as a percent of net sales was 25.726.4 percent and 25.926.0 percent for the three and ninesix months ended SeptemberJune 30, 2019,2020, compared to 26.126.3 percent and 26.226.0 percent for the same periods in 2018.2019. The decreasemodest increase in cost of sales percentage is driven by favorabledue to unfavorable changes in market mix, and decreases in inventory write-offs.among other factors.
 
Volume Incentives

Volume incentives expense as a percent of net sales was 33.733.4 percent and 34.133.9 percent for the three and ninesix months ended SeptemberJune 30, 2019,2020, respectively, compared to 34.334.5 percent and 34.934.2 percent for the same periods in 2018.2019. These payments are designed to provide incentives for reaching higher sales levels. Volume incentives vary slightly, on a percentage basis, by product due to pricing policies and commission plans in place in our various operations. We do not pay volume incentives in China, instead we pay independent service fees, which are included in selling, general and administrative expenses. Volume incentives as a percentage of net sales can fluctuate based on promotional activity and mix of sales by market. The decrease in volume incentives as a percent of net sales for the ninesix months ended SeptemberJune 30, 20192020 is primarily due to changes in market mix, reflecting growth in markets where volume incentives as a percentage of net sales are lower than the consolidated average, and the growth in NSP China.
 
Selling, General and Administrative
 
Selling, general and administrative expenses represent operating expenses, components of which include labor and benefits, sales events, professional fees, travel and entertainment, marketing, occupancy costs, communications costs, bank fees, depreciation and amortization, independent services fees paid in China, and other miscellaneous operating expenses.

Selling, general and administrative expenses decreased by $0.5$2.5 million and $1.3$5.3 million, respectively, to $31.2$28.5 million and $96.0$59.6 million for the three and ninesix months ended SeptemberJune 30, 2019,2020, respectively, compared to the same periods in 2018.2019. Selling, general and administrative expenses were 35.232.7 percent and 35.532.5 percent of net sales for the three and ninesix months ended SeptemberJune 30, 2019,2020, respectively, compared to 35.634.2 percent and 36.435.6 percent for the same periods in 2018.2019. The decrease in selling, general and administrative expenses was primarily related to a reduction of headcount in the U.S. and Latin America as well asa result of restructuring, decrease in travel and event related costs and other cost reductions.reductions, net of any incremental costs associated with COVID-19.

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Other Loss,Income (Loss), Net
 
Other loss,income (loss), net, for the three and ninesix months ended SeptemberJune 30, 2019,2020, were gains of $1.5 million and losses of $1.2 million and $1.0$0.9 million, respectively, compared to lossesgains of $0.4$0.3 million and $1.4$0.3 million during the same periods in 2018,2019, respectively. Other loss,income (loss), for the three and ninesix months ended SeptemberJune 30, 20192020 primarily consisted of foreign exchange gains and losses as a result of net changes in foreign currencies.currencies primarily in Asia, Europe and Latin America.
 
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Income Taxes

For the three months ended SeptemberJune 30, 20192020 and 2018,2019, our provision for income taxes, as a percentage of income before income taxes was 60.924.4 percent and 57.645.7 percent, respectively, compared with a U.S. federal statutory rate of 21.0 percent. For the ninesix months ended SeptemberJune 30, 20192020 and 2018,2019, our provision for income taxes, as a percentage of income before income taxes was 49.228.9 percent and 68.843.9 percent, respectively, compared with a U.S. federal statutory rate of 21.0 percent.
 
The difference between the effective tax rate and the U.S. federal statutory tax rate for the three and ninesix months ended SeptemberJune 30, 2019,2020, was primarily attributed to stock option expense not deductible for tax purposes,transfer pricing adjustments and current year foreign losses that presently do not provide future tax benefit, as well as net unfavorable foreign tax related items, partially offset by a decrease in the tax liability associated with uncertain tax positions.items.

The difference between the effective tax rate and the U.S. federal statutory tax rate for the three and ninesix months ended SeptemberJune 30, 2018,2019, was primarily attributed to foreign losses during thesethose periods largely related to China, that were not projectedexpected to provide future tax benefit, as well as net unfavorable foreign tax related items.

The difference between the effective tax rate for the three and six months ended June 30, 2020 compared to June 30, 2019 is primarily caused by the increase in income. This increase to income causes items partially offset bysuch as foreign losses and unfavorable tax adjustments to have a decrease inlesser impact on the effective tax liability associated with uncertain tax positions.rate.

Our U.S. federal income tax returns for 2016 through 2018 are open to examination for federal tax purposes. The IRS is currently conducting an examination of our 2017 U.S. federal income tax return. We have several foreign tax jurisdictions that have open tax years from 20122014 through 2018.2019.
 
As of SeptemberJune 30, 20192020 and December 31, 2018,2019, we had had accrued $1.5$1.4 million and $2.2$1.5 million, respectively, related to unrecognized tax positions.

Product Categories
 
Our line of over 700 products includes several different product classifications, such as immune, cardiovascular, digestive, personal care, weight management and other general health products. We purchase herbs and other raw materials in bulk and, after rigorous quality control testing, we formulate, encapsulate, tablet or concentrate them, label and package them for shipment. Most of our products are manufactured at our facility in Spanish Fork, Utah. Contract manufacturers produce some of our products in accordance with our specifications and standards. We have implemented stringent quality control procedures to verify that our contract manufacturers have complied with our specifications and standards.

See Note 7, Segment Information, for a summary of the U.S. dollar amounts from the sale of general health, immune, cardiovascular, digestive, personal care and weight management products for the three and ninesix months ended SeptemberJune 30, 20192020 and 2018,2019, by business segment.
 
Distribution and Marketing
 
Our independent distributors, also known as Managers and Distributors, market our products to customers through direct selling techniques and sponsor other independent distributors who also market our products to customers. We seek to motivate and provide incentives to our independent distributors by offering high quality products and providing independent distributors with product support, training seminars, sales conventions, travel programs and financial incentives.

Our products sold in the United States are shipped directly from our manufacturing and warehouse facilities located in Spanish Fork, Utah, as well as from our regional warehouses located in Georgia, Ohio and Texas. Many of our international operations maintain warehouse facilities and inventory to supply their independent Managers, Distributors and customers. However, in foreign markets where we do not maintain warehouse facilities, we have contracted with third-parties to distribute our products and provide support services to our independent sales force of independent Managers and Distributors.

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As of SeptemberJune 30, 2019,2020, we had approximately 229,800224,100 active independent Distributors and customers (as defined below). A person who joins our independent sales force begins as an independent distributor. Many independent distributors sell our products on a part-time basis to friends or associates or use the products themselves. An independent distributor may earn Manager status by attaining certain product sales levels. As of SeptemberJune 30, 2019,2020, we had approximately 12,60013,700 active independent Managers (as defined below) worldwide. In many of our markets, our independent Managers and Distributors are primarily retailers of our products, including practitioners, proprietors of retail stores and other health and wellness specialists.

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In the United States, we generally sell our products on a cash or credit card basis. From time to time, our U.S. operations extend short-term credit associated with product promotions. For certain of our international operations, we use independent distribution centers and offer credit terms that are generally consistent with industry standards within each respective country.

We pay sales commissions, or “volume incentives” to our independent Managers and Distributors based upon their own product sales and the product sales of their sales organization. As an exception, in NSP China, we do not pay volume incentives; rather, we pay independent service fees, which are included in selling, general and administrative expense. These volume incentives are recorded as an expense in the year earned. The amounts of volume incentives that we expensed during the quarters ended SeptemberJune 30, 20192020 and 2018,2019, are set forth in the Condensed Consolidated Financial Statements in Item 1 of this report. In addition to the opportunity to receive volume incentives, independent Managers who attain certain levels of monthly product sales are eligible for additional incentive programs including automobile allowances, sales convention privileges and travel awards.
 
Distributor Information
 
Our revenue is highly dependent upon the number and productivity of our independent Managers and Distributors. Growth in sales volume requires an increase in the productivity and/or growth in the total number of independent Managers and Distributors.

Within the Company, there are a number of different distributor compensation plans and qualifications, which generate active independent Managers and Distributors with different sales values in our different business segments. Within Synergy WorldWide, the sales qualifications required for active independent Managers and Distributors varies by market according to local economic factors. As sales grow in markets with higher qualification values, and decline in those with lower qualification values, the resultant mix change influences the active counts for independent Managers and Distributors. As a result, from time-to-time, changes in overall active counts for independent Managers and Distributors may not be indicative of actual sales trends for the segment.

In China, we do not sell our products through Managers and Distributors, but rather through independent service providers who are compensated for marketing, sales support, and other services.

The following table provides information concerning the number of total independent Managers, Distributors and customers by segment, as of the dates indicated:
 
Total Managers, Distributors and Customers by Segment as of SeptemberJune 30,
 
20192018 20202019
Distributors
& Customers
ManagersDistributors
& Customers
Managers Distributors
& Customers
ManagersDistributors
& Customers
Managers
AsiaAsia88,500  2,600  84,800  2,400  Asia87,400  2,900  87,500  3,000  
EuropeEurope179,700  4,300  163,000  3,700  Europe199,800  4,900  174,800  4,000  
North AmericaNorth America163,300  4,600  167,700  4,900  North America160,400  4,700  162,800  4,700  
Latin America and OtherLatin America and Other65,700  1,100  64,600  1,200  Latin America and Other66,600  1,200  64,100  1,200  
497,200  12,600  480,100  12,200   514,200  13,700  489,200  12,900  
 
“Total Managers” includes independent Managers under our various compensation plans that have achieved and maintained specified and personal groups sale volumes as of the date indicated. To maintain Manager status, an individual must continue to meet certain product sales volume levels. As such, all Managers are considered to be “Active Managers”.
 
“Total Distributors and customers” includes our independent Distributors and customers who have purchased products directly from the Company for resale and/or personal consumption during the previous twelve months ended as of the date
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indicated. This includes independent Manager, Distributor and customer accounts that may have become inactive since such respective dates.
 
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The following table provides information concerning the number of active Distributors and customers by segment, as of the dates indicated:
 
Active Distributors and Customers by Segment as of SeptemberJune 30,
 
20192018 20202019
Distributors
& Customers
ManagersDistributors
& Customers
Managers Distributors
& Customers
ManagersDistributors
& Customers
Managers
AsiaAsia35,700  2,600  33,900  2,400  Asia34,500  2,900  38,300  3,000  
EuropeEurope88,200  4,300  75,700  3,700  Europe88,800  4,900  85,200  4,000  
North AmericaNorth America75,500  4,600  75,700  4,900  North America76,700  4,700  78,400  4,700  
Latin America and OtherLatin America and Other30,400  1,100  28,700  1,200  Latin America and Other24,100  1,200  30,100  1,200  
229,800  12,600  214,000  12,200   224,100  13,700  232,000  12,900  
 
“Active Distributors and customers” include our independent Distributors and customers who have purchased products directly from the Company for resale and/or personal consumption during the previous three months ended as of the date indicated.
 
The following table provides information concerning the number of new independent Managers, Distributors and customers by segment, for the periods indicated:
 
New Managers, Distributors and Customers by Segment for the Three Months Ended SeptemberJune 30,
 
20192018 20202019
New Distributors
& Customers
New ManagersNew Distributors
& Customers
New Managers New Distributors
& Customers
New ManagersNew Distributors
& Customers
New Managers
AsiaAsia14,500  500  13,100  500  Asia13,700  700  16,400  700  
EuropeEurope18,000  300  14,600  300  Europe23,800  400  17,500  300  
North AmericaNorth America16,500  500  14,200  400  North America16,100  500  17,200  400  
Latin America and OtherLatin America and Other9,400  100  6,500  200  Latin America and Other6,700  100  7,900  100  
58,400  1,400  48,400  1,400   60,300  1,700  59,000  1,500  
 
“New Managers” includes independent Managers under our various compensation plans that first achieved the rank of Manager during the previous three months ended as of the date indicated.

“New Distributors and Customers” include our independent Distributors and customers who have made their initial product purchase directly from the Company for resale and/or personal consumption during the previous three months ended as of the date indicated.
 
The following table provides information concerning the number of new Managers, Distributors and customers by segment, for the periods indicated:
 
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New Managers, Distributors and Customers by Segment for the NineSix Months Ended SeptemberJune 30,
 
20192018 20202019
New Distributors
& Customers
New ManagersNew Distributors
& Customers
New Managers New Distributors
& Customers
New ManagersNew Distributors
& Customers
New Managers
AsiaAsia63,100  2,600  60,800  2,800  Asia60,700  2,500  61,600  2,600  
EuropeEurope72,500  1,200  49,100  1,000  Europe87,800  1,500  69,200  1,200  
North AmericaNorth America65,700  1,700  60,400  1,600  North America65,400  2,100  63,500  1,600  
Latin America and OtherLatin America and Other30,600  400  22,800  500  Latin America and Other33,800  500  27,700  500  
231,900  5,900  193,100  5,900   247,700  6,600  222,000  5,900  
 
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“New Managers” includes independent Managers under our various compensation plans that first achieved the rank of Manager during the previous twelve months ended as of the date indicated.
 
“New Distributors and Customers” include our independent Distributors and customers who have made their initial product purchase directly from the Company for resale and/or personal consumption during the previous twelve months ended as of the date indicated.
 
LIQUIDITY AND CAPITAL RESOURCES
 
Our principal use of cash is to pay for operating expenses, including volume incentives, inventory and raw material purchases, capital assets and funding of international expansion. As of SeptemberJune 30, 2019,2020, working capital was $46.1$72.1 million, compared to $40.1$54.8 million as of December 31, 2018.2019. At SeptemberJune 30, 2019,2020, we had $50.5$70.3 million in cash, of which $12.0$24.4 million was held in the U.S. and $38.5$45.9 million was held in foreign markets and may be subject to various withholding taxes and other restrictions related to repatriation before becoming available to be used along with the normal cash flows from operations to fund any unanticipated shortfalls in future cash flows.
 
Our net consolidated cash inflows (outflows) are as follows (in thousands):
 
Nine Months Ended September 30, Six Months Ended June 30,
20192018 20202019
Operating activitiesOperating activities$5,512  $14,205  Operating activities$14,420  $(1,144) 
Investing activitiesInvesting activities(4,474) 1,113  Investing activities(2,210) (2,774) 
Financing activitiesFinancing activities(133) (10,259) Financing activities5,164  (193) 
 
Operating Activities
 
For the ninesix months ended SeptemberJune 30, 2019,2020, operating activities provided cash of $5.5$14.4 million, compared to $14.2using cash of $1.1 million in the same period in 2018.2019. Operating cash flows decreasedincreased primarily due to the timing of payments for inventories, accounts payable, accrued liabilities, accrued volume incentivespast and service fees, lease liabilities, income taxes payableongoing efforts to reduce operating costs and receipts in accounts receivable, partially offset by the timing of payments for prepaid expensesincrease profitability and other current assets, deferred revenue, and liability related to unrecognized tax benefits.working capital.

Investing Activities
 
For the ninesix months ended SeptemberJune 30, 2019,2020, investing activities used $4.5$2.2 million, compared to providing $1.1$2.8 million for the same period in 2018.2019. Capital expenditures related to the purchase of equipment, computer systems and software for the ninesix months ended SeptemberJune 30, 2020 and 2019, and 2018, were $4.5$2.2 million and $4.0$2.8 million, respectively. During the nine months ended September 30, 2018, we had proceeds of $5.1 million relating to the sale of an office building in one of our foreign markets and the sale of land in the United States.

Financing Activities
 
For the ninesix months ended SeptemberJune 30, 2019,2020, financing activities used $0.1provided $5.2 million, compared to using $0.2 million in cash compared to $10.3 million in cash used for the same period in 2018. For the nine months ended September 30, 2019, we had $0 net borrowings2019. Financing cash flows increased primarily due to improvements in our overall cash position compared to the same period in 2018. During the nine months ended September 30, 2018, we made principal payments of $11.3 million.proceeds from a loan, noted below.
 
On July 11, 2017, we entered into a revolving credit agreement with Bank of America, N.A., with a borrowing limit of $25.0 million that matures on July 11, 2020 (the “Credit Agreement”). On June 11, 2020 the credit agreement was amended to extend the term to mature on July 1, 2023. The amendment also allows for additional borrowings of $15.0 million or up to three separate increases of no less than $5.0 million each. We pay interest on any borrowings under the Credit Agreement, which through June 10, 2020, was
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at LIBOR plus 1.25 percent (3.29 percent and 3.73(3.05 percent as of September 30, 2019 and December 31, 2018)2019), and an annual commitment fee of 0.2 percent on the unused portion of the commitment. Interest under the amended Credit Agreement is at LIBOR, or the Index floor of 0.75 percent, plus 2.25 percent (3.00 percent as of June 30, 2020), and an annual commitment fee of 0.25 percent on the unused portion of the commitment. We are required to settle our net borrowings under the Credit Agreement only upon maturity, and as a result, have classified prior outstanding borrowings as non-current on our condensed consolidated balance sheet. At SeptemberJune 30, 2019,2020, there was no outstanding balance under the Credit Agreement.

The Credit Agreement contains customary financial covenants, including financial covenants relating to our solvency leverage, and minimum EBITDA.leverage. In addition, the Credit Agreement restricts certain capital expenditures, lease expenditures,
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other indebtedness, liens on assets, guarantees, loans and advances, dividends, and merger, consolidation and the transfer of assets except as permitted in the Credit Agreement. The Credit Agreement is collateralized by our manufacturing facility, accounts receivable balance, inventory balance and other assets. EffectiveAs of June 30, 2018, the Company and Bank of America amended the Credit Agreement to modify certain financial covenants. As of September 30, 2019,2020, we were in compliance with the debt covenants set forth in the Credit Agreement.

On April 21, 2020, we entered into a credit agreement with Banc of America Leasing and Capital, LLC, with a borrowing limit of $6.0 million, that matures sixty months from the Base Date, which must not be later than April 30, 2021 (the "Capital Credit Agreement"). We pay interest on any borrowings under the Capital Credit Agreement at the Indicative Index plus 2.8 percent (3.5 percent as of June 30, 2020). We are required to settle our borrowings under the Capital Credit Agreement in sixty monthly payments, each equal to 1.8 percent of the loan amount. The Capital Credit Agreement is collateralized by any new equipment purchased under the agreement. After inception and as of June 30, 2020, there was no outstanding balance under the Capital Credit Agreement.

On April 14, 2020, we obtained a loan (the “Loan”) from Bank of America, B.A. in the amount of $5.4 million under the Paycheck Protection Program (the “PPP”) of the Coronavirus Aid, Relief, and Economic Security (“CARES”) Act. The PPP is a loan designed to provide an incentive for qualifying businesses to maintain their employees on the payroll despite significant economic uncertainty. We applied to receive the Loan based on the significant economic uncertainty facing the Company in the U.S. and globally.

The Loan matures on April 14, 2022 and bears interest at a rate of 1.00 percent per annum, payable monthly commencing on November 15, 2020. We may prepay the Note at any time prior to maturity with no prepayment penalties. The principal amount of the Loan and accrued interest are eligible for forgiveness after either eight weeks or 26 weeks if we use the Loan proceeds for qualifying expenses, including payroll, rent, and utilities during the eight week period commencing on the date the Loan has been advanced. The amount of the Loan eligible for forgiveness will be reduced to the extent that we have (i) terminated full-time employees during the period commencing February 15, 2020 and ending April 26, 2020 and (ii) reduced salaries (beyond a statutorily prescribed threshold) during the eight week period commencing on the date the Loan has been advanced. We will be obligated to repay any portion of the principal amount of the Note that is not forgiven, together with accrued interest thereon at the rate set forth above until such unforgiven portion is paid in full. As of June 30, 2020, there was $5.4 million outstanding under the PPP, $2.4 million of which was classified as current.

We believe that cash generated from operations, along with available cash and cash equivalents, will be sufficient to fund our normal operating needs, including capital expenditures, on both a short- and long-term basis. However, amongbasis should disruptions related to COVID-19 be minimized. While we are taking actions to mitigate the effects COVID-19 may have on the business, there can be no assurances that these actions will be sufficient to minimize its impact on the consolidated financial statement or material health of the Company. For example, if a closure of our manufacturing facility were to occur, it could have a significant impact of the financial health of the Company. At this time, the duration of the business disruption and related financial impact cannot be reasonably estimated. An updated discussion of COVID-19's impact on the Company and other risk factors is included in Part II, Item 1A of this document.

In addition, other things such as a prolonged economic downturn, a decrease in demand for our products, an unfavorable settlement of our unrecognized tax positions or non-income tax contingencies could adversely affect our long-term liquidity.

OFF-BALANCE SHEET ARRANGEMENTS

We have no off-balance sheet arrangements.
 
CRITICAL ACCOUNTING POLICIES AND ESTIMATES
 
Our consolidated financial statements have been prepared in accordance with U.S. GAAP and form the basis for the following discussion and analysis on critical accounting policies and estimates. The preparation of these financial statements
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requires us to make estimates and assumptions that affect the reported amounts of assets, liabilities, revenues and expenses, and related disclosure of contingent assets and liabilities. On a regular basis, we evaluate our estimates and assumptions. We base our estimates on historical experience and on various other assumptions that are believed to be reasonable under the circumstances, the results of which form the basis for making judgments about the carrying values of assets and liabilities that are not readily apparent from other sources. Actual results could differ from these estimates and those differences could have a material effect on our financial position and results of operations. We have discussed the development, selection and disclosure of these estimates with the Board of Directors and our Audit Committee.

A summary of our significant accounting policies is provided in Note 1 of the Notes to Consolidated Financial Statements in Item 8 of the Annual Report on Form 10-K for the year ended December 31, 2018.2019. We believe the critical accounting policies and estimates described below reflect our more significant estimates and assumptions used in the preparation of the consolidated financial statements. The impact and any associated risks on our business that are related to these policies are also discussed throughout this “Management’s Discussion and Analysis of Financial Condition and Results of Operations” where such policies affect reported and expected financial results.
 
Revenue Recognition
 
Our revenue recognition practices are discussed in Note 13,12, Revenue Recognition, to our Condensed Consolidated Financial Statements in Item 1, Part 1 of this report.
Accounts Receivable Allowances
Accounts receivable have been reduced by an allowance for amounts that may be uncollectible in the future. This estimated allowance is based primarily on the aging category, historical trends and management’s evaluation of the financial condition of the customer. This reserve is adjusted periodically as information about specific accounts becomes available.
 
Inventories
 
Inventories are adjusted to lower of cost and net realizable value, using the first-in, first-out method. The components of inventory cost include raw materials, labor and overhead. To estimate any necessary adjustments, various assumptions are made in regard to excess or slow-moving inventories, non-conforming inventories, expiration dates, current and future product demand, production planning and market conditions. If future demand and market conditions are less favorable than our assumptions, additional inventory adjustments could be required.

Self-Insurance Liabilities
We self-insure for certain employee medical benefits. The recorded liabilities for self-insured risks are calculated using actuarial methods and are not discounted. The liabilities include amounts for actual claims and claims incurred but not reported. Actual experience, including claim frequency and severity as well as health care inflation, could result in actual liabilities being more or less than the amounts currently recorded. We have secured commercial insurance for product liability related claims.

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Property, Plant and Equipment

Property, plant and equipment are recorded at cost less accumulated depreciation and amortization. Depreciation is computed using the straight-line method over the estimated useful lives of the related assets. Estimated useful lives for buildings range from 20 to 50 years; building improvements range from 7 to 10 years; machinery and equipment range from 2 to 10 years; computer software and hardware range from 3 to 10 years; and furniture and fixtures range from 2 to 5 years. Leasehold improvements are amortized over the shorter of the lease term or the estimated useful lives of the related assets. Maintenance and repairs are expensed as incurred and major improvements are capitalized.
Impairment of Long-Lived Assets
We review our long-lived assets, such as property, plant and equipment and intangible assets for impairment when events or changes in circumstances indicate that the carrying value of an asset may not be recoverable. It may use an estimate of future undiscounted net cash flows of the related assets or groups of assets over their remaining lives in measuring whether the assets are recoverable. An impairment loss is calculated by determining the difference between the carrying values and the fair values of these assets.

Incentive Trip Accrual
 
We accrue for expenses associated with our direct sales program, which rewards independent Managers and Distributors with paid attendance for incentive trips, including our conventions and meetings. Expenses associated with incentive trips are accrued over qualification periods as they are earned. We specifically analyze incentive trip accruals based on historical and current sales trends as well as contractual obligations when evaluating the adequacy of the incentive trip accrual. Actual results could generate liabilities more or less than the amounts recorded.

Contingencies
 
We are involved in certain legal proceedings. When a loss is considered probable in connection with litigation or non-income tax contingencies and when such loss can be reasonably estimated with a range, we record our best estimate within the range related to the contingency. If there is no best estimate, we record the minimum of the range. As additional information becomes available, we assess the potential liability related to the contingency and revise the estimates. Revision in estimates of the potential liabilities could materially affect our results of operations in the period of adjustment. Our contingencies are discussed in further detail in Note 10, “Commitments and Contingencies”, to the Notes of our Condensed Consolidated Financial Statements, of Item 1, Part 1 of this report.
 
Income Taxes
 
Income tax expense,Our provision for income taxes, deferred tax assets and liabilities and contingent reserves reflect management’s best assessment of estimated future taxes to be paid. We are subject to income taxes in both the United States and numerous foreign jurisdictions. Significant judgments and estimates are required in determining our consolidated provision for income tax expense.taxes.

Deferred income taxes arise from temporary differences between the tax and financial statement recognition of revenue and expense. In evaluating our ability to recover our deferred tax assets, management considers all available positive and negative evidence, including scheduled reversals of deferred tax liabilities, projected future taxable income, tax planning strategies and recent financial operations. In projecting future taxable income, we develop assumptions including the amount of future state, federal and foreign pretax operating income, the reversal of temporary differences, and the implementation of feasible and prudent tax planning strategies. These assumptions require significant judgment about the forecasts of future taxable income, and are consistent with the plans and estimates that we are using to manage the underlying businesses.
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Valuation allowances are recorded as reserves against net deferred tax assets by us when it is determined that net deferred tax assets are not likely to be realized in the foreseeable future.

Changes in tax laws and rates could also affect recorded deferred tax assets and liabilities in the future. Management is not aware of any such changes that would have a material effect on our results of operations, cash flows or financial position.

The calculation of our tax liabilities involves dealing with uncertainties in the application of complex tax laws and regulations in a multitude of jurisdictions across our global operations. Income tax positions must meet a more-likely-than-not recognition threshold to be recognized.

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Share-Based Compensation
We recognize all share-based payments to the Board of Directors and employees, including grants of stock options and restricted stock units, in the statement of operations based on their grant-date fair values. We record compensation expense over the vesting period of the stock options based on the fair value of the stock options on the date of grant.

Item 3           QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
 
We conduct business in several countries and intend to grow our international operations. Net sales, operating income and net income are affected by fluctuations in currency exchange rates, interest rates and other uncertainties inherent in doing business and selling product in more than one currency. In addition, our operations are exposed to risks associated with changes in social, political and economic conditions inherent in international operations, including changes in the laws and policies that govern international investment in countries where we have operations, as well as, to a lesser extent, changes in U.S. laws and regulations relating to international trade and investment. For further information, see Part II, Item 7A of our Annual Report on Form 10-K for the year ended December 31, 2018.2019.
 
Item 4.        CONTROLS AND PROCEDURES
 
Disclosure Controls and Procedures
 
Our disclosure controls and procedures (as defined in Rule 13a-15(e) under the Exchange Act) are designed to provide reasonable assurance that the information required to be disclosed in reports filed or submitted under the Exchange Act is recorded, processed, summarized, and reported within the time periods specified in rules and forms adopted by the SEC, and that such information is accumulated and communicated to management, including the Chief Executive Officer and the Chief Financial Officer, to allow timely decisions regarding required disclosures. Our management, under the supervision and with the participation of the Chief Executive Officer and Chief Financial Officer, evaluated the effectiveness of the design and operation of our disclosure controls and procedures as of SeptemberJune 30, 2019.2020. Based on this evaluation, the Chief Executive Officer and Chief Financial Officer have concluded that our disclosure controls and procedures were effective as of SeptemberJune 30, 2019,2020, at the reasonable assurance level.
 
Changes in Internal Control over Financial Reporting
 
There were no other changes in our internal controls over financial reporting (as defined in Rule 13a-15(f) under the Exchange Act) during the quarter ended SeptemberJune 30, 2019,2020, that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

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PART II OTHER INFORMATION
 
Item 1.                    LEGAL PROCEEDINGS
 
None.
 
Item 1A.           RISK FACTORS
 
In addition to the information set forth in this report, you should carefully consider the risks discussed under the heading “Risk Factors” in our Annual Report on Form 10-K for the year ended December 31, 2018,2019, which could have a material adverse effect on our business or consolidated financial statements, results of operations, and cash flows. Additional risks not currently known, or risks that are currently believed to be not material, may also impair business operations. There have been no material changes to our risk factors since the filing of our Annual Report on Form 10-K for the year ended December 31, 2018.2019.

The ongoing outbreak of coronavirus and the responses thereto around the world could adversely impact our business and operating results.

In or about December 2019, a novel strain of coronavirus, SARS-CoV-2, began aggressively spreading throughout the world, including all the primary markets where we conduct business. In March 2020, the World Health Organization declared the COVID-19 outbreak a pandemic, and the President of the United States declared the COVID-19 pandemic a national emergency. Governments around the world have issued, and others in the future may issue, orders for their citizens to shelter-in-place to control the spread of COVID-19. Such orders, restrictions and recommendations, and the anticipation that additional orders, restrictions or recommendations could occur, have resulted in widespread closures of businesses not deemed “essential,” work stoppages, limitations on the number of people allowed to gather in one location, slowdowns and delays in world-wide supply chains, work-from-home policies, travel restrictions and cancellation of events, among other effects that have led to record declines in stock prices and oil prices, as well as unprecedented high levels of unemployment. These orders and restrictions have limited the ability of our Distributors to meet consumers and resulted in lower sales in Asia. Similar orders and restrictions in other regions of the world may also limit the ability of our Distributors to meet with consumers and may result in lower sales in those regions.

The duration and extent of COVID-19's impact on our business are difficult to assess or predict. The widespread pandemic has resulted and may continue to result for an extended period, in significant disruption of global financial markets, reducing our ability to access capital, repatriate funds from foreign markets, which would negatively affect our liquidity. Further, quarantines or government reaction or shutdowns for COVID-19 could disrupt or halt our operations and harm our business, financial condition and results of operations. Our manufacturing personnel and other employees could also be affected by COVID-19, potentially reducing their availability, and large spread outbreak of COVID-19 among our manufacturing or supply-chain employees could disrupt or halt our operations. Further, restrictions on gatherings of individuals may limit the ability of our independent distributors to sell our products. Additionally, the procedures we take to mitigate the effect of COVID-19 on our workforce could reduce the efficiency of our operations, increase our opersting costs or prove insufficient.

Cybersecurity risks and the failure to maintain the integrity of data could expose us to data loss, litigation and liability, which could adversely affect our results of operations and financial condition.

We collect and retain large volumes of data from employees and independent distributors, including credit card numbers and other personally identifiable information, for business purposes, including transactional and promotional purposes. Our various information technology systems enter, process, summarize and report such data. The integrity and protection of this data are critical to our business. We are subject to significant security and privacy regulations, as well as requirements imposed by the credit card industry.

Similarly, a failure to adhere to the payment card industry’s data security standards could cause us to incur penalties from payment card associations, termination of our ability to accept credit or debit card payments, litigation and adverse publicity, any of which could have a material adverse effect on our business and financial condition.

Maintaining compliance with these evolving regulations and requirements could be difficult and may increase costs. In addition, a penetrated or compromised data system or the intentional, inadvertent or negligent release or disclosure of data could result in theft, loss or fraudulent or unlawful use of company, employee, distributor or guest data which could adversely affect our reputation, disrupt our operations, or result in remedial and other costs, fines or lawsuits, which could have a material adverse effect on our results of operations and financial condition. Although we take measures to protect the security, integrity
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and confidentiality of our data systems, we experience cyber-attacks of varying degrees and types on a regular basis. Our infrastructure may be vulnerable to these attacks, and in some cases, it could take time to discover them. Our security measures may also be breached due to employee error or malfeasance, system errors or otherwise. For various reasons or circumstances, our employees may work remotely from time to time. For example, many of our employees have worked remotely in response to the spread of the COVID-19 pandemic. During such times, remote access heightens the risk of a cyber-attack. Additionally, outside parties may attempt to fraudulently induce employees, users, or customers to disclose sensitive information to gain access to our data or our users’ or customers’ data. Any such breach or unauthorized access could result in the unauthorized disclosure, misuse or loss of sensitive information and lead to significant legal and financial exposure, regulatory inquiries or investigations, loss of confidence by our sales force, disruption of our operations and damage to our reputation. These risks are heightened as we work with third-party partners and as our sales force uses social media, as the partners and social media platforms could be vulnerable to the same types of breaches.

Our manufacturing activity is subject to certain risks.

We manufacture a significant portion of the products sold at our manufacturing facility located in Spanish Fork, Utah. As a result, we are dependent upon the uninterrupted and efficient operation of our manufacturing facility in Spanish Fork and our distribution facilities throughout the country. Our manufacturing facilities and distribution facilities are subject to the risk of catastrophic loss due to, among other things, earthquake, fire, flood, epidemic, terrorism or other natural or man-made disasters, as well as the occurrence of significant equipment failures. If any of these facilities were to experience a catastrophic loss, it would be expected to disrupt our operations and could have a material adverse effect on our results of operations and financial condition. We source many of our ingredients and some of our finished products through third-party suppliers. If any of our third-party suppliers were to suffer a catastrophic loss, it would cause delays in our manufacturing and could have a material effect on our results of operations and financial condition.

As the primary manufacturer of our own products, we are subject to FDA regulations on GMPs, which require us to maintain good manufacturing processes, including ingredient identification, manufacturing controls and record keeping. Compliance with these regulations has increased and may further increase our cost of manufacturing products. Our results of operations and financial condition could be materially adversely affected if regulatory authorities make determinations that we are not in compliance with FDA regulations on GMPs. A finding of noncompliance may result in administrative warnings, penalties or actions impacting our ability to continue selling certain products, which could have a material adverse effect on our results of operations and financial condition.

In addition, we contract with third-party manufacturers to produce some of our vitamins, mineral and other nutritional supplements, personal care products and certain other miscellaneous products in accordance with our specifications and standards. These contract manufacturers are subject to the same risks as our manufacturing facility as noted above. In addition, while we have implemented stringent quality control procedures to verify that our contract manufacturers comply with our specifications and standards, we do not have full control over their manufacturing activities. Significant delays and defects in our products resulting from the activities of our contract manufacturers may have a material adverse effect on our results of operations and financial condition.

We may be adversely affected by changes to our independent distributor compensation plans.

We modify components of our compensation plans from time to time to keep them competitive and attractive to existing and potential independent distributors, to address changing market dynamics, to provide incentives to our independent distributors that we believe will help grow our business, to conform to local regulations and to address other business related considerations. In May 2020, we announced that we will be making significant changes to our compensation plan. It is difficult to predict how such changes will be viewed by our independent distributors and whether such changes will achieve their desired results. Such changes could result in unintended or unforeseen negative economic and non-economic consequences to our business, such as higher than anticipated costs or difficulty in attracting and retaining independent distributors, either of which could have a material adverse effect on our results of operations and financial condition.

We may not be entitled to forgiveness of our recently received PPP Loan, and our application for the PPP Loan could in the future be determined to have been impermissible or could result in damage to our reputation.

On April 14, 2020 we received proceeds of $5.4 million from a loan under the Paycheck Protection Program of the CARES Act, a portion of which may be forgiven, which we intend to use to retain current employees, maintain payroll and make lease and utility payments. The PPP Loan matures on April 14, 2022 and bears annual interest at a rate of 1.0%. Commencing November 14, 2020, we are required to pay the lender equal monthly payments of principal and interest as required to fully amortize by April 21, 2022 any principal amount outstanding on the PPP Loan as of October 14, 2020. A
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portion of the PPP Loan may be forgiven by the SBA upon our application beginning 60 days but not later than 120 days after loan approval and upon documentation of expenditures in accordance with the SBA requirements. Under the CARES Act, loan forgiveness is available for the sum of documented payroll costs, covered rent payments, covered mortgage interest and covered utilities during the eight week period beginning on the date of loan approval. Not more than 25% of the forgiven amount may be for non-payroll costs. The amount of the PPP Loan eligible to be forgiven is limited because of certain headcount reductions that we implemented in March 2020 and will be reduced if our full-time headcount declines further, or if salaries and wages for employees with salaries of $100,000 or less annually are reduced by more than 25%. We will be required to repay any portion of the outstanding principal that is not forgiven, along with accrued interest, in accordance with the amortization schedule described above, and we cannot provide any assurance that we will be eligible for loan forgiveness, that we will ultimately apply for forgiveness, or that any amount of the PPP Loan will ultimately be forgiven by the SBA. Furthermore, on April 28, 2020, the Secretary of the U.S. Department of the Treasury stated that the SBA will perform a full review of any PPP loan over $2.0 million before forgiving the loan.

In order to apply for the PPP Loan, we were required to certify, among other things, that the current economic uncertainty made the PPP Loan request necessary to support our ongoing operations. We made this certification in good faith after analyzing, among other things, our financial situation and access to alternative forms of capital, and believe that we satisfied all eligibility criteria for the PPP Loan, and that our receipt of the PPP Loan is consistent with the broad objectives of the Paycheck Protection Program of the CARES Act. The certification described above does not contain any objective criteria and is subject to interpretation. On April 23, 2020, the SBA issued guidance stating that it is unlikely that a public company with substantial market value and access to capital markets will be able to make the required certification in good faith. The lack of clarity regarding loan eligibility under the Paycheck Protection Program has resulted in significant media coverage and controversy with respect to public companies applying for and receiving loans. If, despite our good-faith belief that given our Company's circumstances we satisfied all eligible requirements for the PPP Loan, we are later determined to have violated any of the laws or governmental regulations that apply to us in connection with the PPP Loan, such as the False Claims Act, or it is otherwise determined that we were ineligible to receive the PPP Loan, we may be subject to penalties, including significant civil, criminal and administrative penalties and could be required to repay the PPP Loan in its entirety. In addition, receipt of a PPP Loan may result in adverse publicity and damage to reputation, and a review or audit by the SBA or other government entity or claims under the False Claims Act could consume significant financial and management resources. Any of these events could have a material adverse effect on our business, results of operations and financial condition.

Item 2.                    UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS
 
None
 
Item 3.                    DEFAULTS UPON SENIOR SECURITIES
 
None.
 
Item 4.                    MINE SAFETY DISCLOSURES

Not applicable.
 
Item 5.                    OTHER INFORMATION
 
None.
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Item 6.                    EXHIBITS
 
a)            Index to Exhibits
 
Item No. Exhibit
31.1(1) 
31.2(1) 
32.1(1) 
32.2(1) 
101.INS XBRL Instance Document
101.SCH XBRL Taxonomy Extension Schema Document
101.CAL XBRL Taxonomy Extension Calculation Linkbase Document
101.LAB XBRL Taxonomy Extension Label Linkbase Document
101.PRE XBRL Taxonomy Extension Presentation Linkbase Document
101.DEF XBRL Taxonomy Extension Definition Linkbase Document


(1) Filed currently herewith.

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SIGNATURES
 
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
 
Natures Sunshine Products, Inc.
  
Date:November 7, 2019August 6, 2020/s/ Terrence O. Moorehead
 Terrence O. Moorehead,
President and Chief Executive Officer
Date:November 7, 2019August 6, 2020/s/ Joseph W. Baty
 Joseph W. Baty,
Executive Vice President, Chief Financial Officer and Treasurer


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