SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
______________________
 FORM 10-Q
______________________
 (Mark One)
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
FOR THE QUARTERLY PERIOD ENDED September 30, 20212022
OR
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
FOR THE TRANSITION PERIOD FROM                      to                     .
Commission File Number 1-10427
ROBERT HALF INTERNATIONAL INC.
(Exact name of registrant as specified in its charter)
Delaware 94-1648752
(State or other jurisdiction of
incorporation or organization)
 (I.R.S. Employer
Identification No.)
2884 Sand Hill Road 
Suite 200
Menlo Park,California94025
(Address of principal executive offices) (zip-code)
Registrant’s telephone number, including area code: (650) 234-6000
Securities registered pursuant to Section 12(b) of the Act
Title of each classTrading Symbol(s)Name of each exchange on which registered
Common Stock, par value $0.001 per shareRHINew York Stock Exchange
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes    No  
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).    Yes      No  
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filer   Accelerated filer 
Non-accelerated filer Smaller reporting company 
Smaller reporting companyEmerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    Yes  ☐    No  
Indicate the number of shares outstanding of each of the issuer’s classes of common stock as of September 30, 2021:2022:
111,330,204 108,498,536 shares of $.001$0.001 par value Common Stock



PART I—FINANCIAL INFORMATION

ITEM 1. FINANCIAL STATEMENTS
ROBERT HALF INTERNATIONAL INC.
CONDENSED CONSOLIDATED STATEMENTS OF FINANCIAL POSITION (UNAUDITED)
(in thousands, except share amounts)
September 30,
2021
December 31, 2020September 30,
2022
December 31, 2021
ASSETSASSETSASSETS
Cash and cash equivalentsCash and cash equivalents$633,719 $574,426 Cash and cash equivalents$593,348 $619,001 
Accounts receivable, netAccounts receivable, net1,005,633 714,163 Accounts receivable, net1,101,305 984,691 
Employee deferred compensation trust assetsEmployee deferred compensation trust assets462,260 406,634 Employee deferred compensation trust assets404,019 494,991 
Other current assetsOther current assets132,139 147,515 Other current assets151,178 169,864 
Total current assetsTotal current assets2,233,751 1,842,738 Total current assets2,249,850 2,268,547 
Property and equipment, netProperty and equipment, net93,016 109,817 Property and equipment, net106,286 93,403 
Right-of-use assetsRight-of-use assets231,927 262,688 Right-of-use assets198,483 228,793 
Other intangible assets, netOther intangible assets, net3,852 5,594 Other intangible assets, net2,084 3,334 
GoodwillGoodwill222,892 223,055 Goodwill221,426 222,855 
Noncurrent deferred income taxesNoncurrent deferred income taxes146,280 113,532 Noncurrent deferred income taxes132,456 135,427 
Total assetsTotal assets$2,931,718 $2,557,424 Total assets$2,910,585 $2,952,359 
LIABILITIESLIABILITIESLIABILITIES
Accounts payable and accrued expensesAccounts payable and accrued expenses$168,720 $130,770 Accounts payable and accrued expenses$153,247 $183,796 
Accrued payroll and benefit costsAccrued payroll and benefit costs557,913 397,877 Accrued payroll and benefit costs553,606 540,183 
Employee deferred compensation plan obligationsEmployee deferred compensation plan obligations492,147 435,121 Employee deferred compensation plan obligations435,021 535,276 
Income taxes payableIncome taxes payable42,660 4,015 Income taxes payable11,303 15,631 
Notes payable62 239 
Current operating lease liabilitiesCurrent operating lease liabilities80,100 78,604 Current operating lease liabilities81,072 83,787 
Total current liabilitiesTotal current liabilities1,341,602 1,046,626 Total current liabilities1,234,249 1,358,673 
Noncurrent operating lease liabilitiesNoncurrent operating lease liabilities188,469 223,869 Noncurrent operating lease liabilities150,938 181,291 
Other liabilitiesOther liabilities85,604 81,640 Other liabilities34,481 31,344 
Total liabilitiesTotal liabilities1,615,675 1,352,135 Total liabilities1,419,668 1,571,308 
Commitments and Contingencies (Note J)Commitments and Contingencies (Note J)00Commitments and Contingencies (Note J)
STOCKHOLDERS’ EQUITYSTOCKHOLDERS’ EQUITYSTOCKHOLDERS’ EQUITY
Preferred stock, $0.001 par value; authorized 5,000,000 shares; none issuedPreferred stock, $0.001 par value; authorized 5,000,000 shares; none issued— — Preferred stock, $0.001 par value; authorized 5,000,000 shares; none issued— — 
Common stock, $0.001 par value; authorized 260,000,000 shares; issued and
outstanding 111,228,929 shares and 113,127,501 shares
111 113 
Common stock, $0.001 par value; authorized 260,000,000 shares; issued and outstanding 108,498,147 shares and 110,685,989 sharesCommon stock, $0.001 par value; authorized 260,000,000 shares; issued and outstanding 108,498,147 shares and 110,685,989 shares108 111 
Additional paid-in capitalAdditional paid-in capital1,222,117 1,179,972 Additional paid-in capital1,279,576 1,235,903 
Accumulated other comprehensive income (loss)Accumulated other comprehensive income (loss)(19,100)(4,732)Accumulated other comprehensive income (loss)(71,759)(22,622)
Retained earningsRetained earnings112,915 29,936 Retained earnings282,992 167,659 
Total stockholders’ equityTotal stockholders’ equity1,316,043 1,205,289 Total stockholders’ equity1,490,917 1,381,051 
Total liabilities and stockholders’ equityTotal liabilities and stockholders’ equity$2,931,718 $2,557,424 Total liabilities and stockholders’ equity$2,910,585 $2,952,359 

The accompanying Notes to Condensed Consolidated Financial Statements (Unaudited)
are an integral part of these financial statements.

2


ROBERT HALF INTERNATIONAL INC.
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS (UNAUDITED)
(in thousands, except per share amounts)
 Three Months Ended
September 30,
Nine Months Ended
September 30,
 2021202020212020
Service revenues$1,712,566 $1,189,897 $4,691,527 $3,804,914 
Costs of services987,239 722,551 2,739,618 2,306,630 
Gross margin725,327 467,346 1,951,909 1,498,284 
Selling, general and administrative expenses495,576 390,799 1,406,731 1,240,879 
(Income) loss from investments held in employee deferred compensation trusts (which is completely offset by related costs and expenses - Notes A & I)1,759 (26,095)(38,039)(34,630)
Amortization of intangible assets572 334 1,724 1,002 
Interest income, net(238)(202)(145)(1,264)
Income before income taxes227,658 102,510 581,638 292,297 
Provision for income taxes56,787 26,761 150,956 80,437 
Net income$170,871 $75,749 $430,682 $211,860 
Net income per share:
Basic$1.55 $.67 $3.89 $1.88 
Diluted$1.53 $.67 $3.85 $1.87 
Shares:
Basic110,176 112,809 110,816 112,953 
Diluted111,490 113,355 111,954 113,444 
Dividends declared per share$.38 $.34 $1.14 $1.02 

 Three Months Ended
September 30,
Nine Months Ended
September 30,
 2022202120222021
Service revenues$1,833,455 $1,712,566 $5,511,116 $4,691,527 
Costs of services1,045,846 987,239 3,136,114 2,739,618 
Gross margin787,609 725,327 2,375,002 1,951,909 
Selling, general and administrative expenses548,579 495,576 1,572,167 1,406,731 
(Income) loss from investments held in employee deferred compensation trusts (which is completely offset by related costs and expenses - Notes A & I)15,335 1,759 110,958 (38,039)
Amortization of intangible assets417 572 1,250 1,724 
Interest income, net(2,346)(238)(3,230)(145)
Income before income taxes225,624 227,658 693,857 581,638 
Provision for income taxes59,418 56,787 183,591 150,956 
Net income$166,206 $170,871 $510,266 $430,682 
Net income per share:
Basic$1.54 $1.55 $4.70 $3.89 
Diluted$1.53 $1.53 $4.65 $3.85 
Shares:
Basic107,855 110,176 108,630 110,816 
Diluted108,618 111,490 109,630 111,954 
Dividends declared per share$0.43 $0.38 $1.29 $1.14 

The accompanying Notes to Condensed Consolidated Financial Statements (Unaudited)
are an integral part of these financial statements.

3


ROBERT HALF INTERNATIONAL INC.
CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS) (UNAUDITED)
(in thousands)
Three Months Ended
September 30,
Nine Months Ended
September 30,
Three Months Ended
September 30,
Nine Months Ended
September 30,
2021202020212020 2022202120222021
COMPREHENSIVE INCOME (LOSS):COMPREHENSIVE INCOME (LOSS):COMPREHENSIVE INCOME (LOSS):
Net incomeNet income$170,871 $75,749 $430,682 $211,860 Net income$166,206 $170,871 $510,266 $430,682 
Other comprehensive income (loss):Other comprehensive income (loss):Other comprehensive income (loss):
Foreign currency translation adjustments, net of taxForeign currency translation adjustments, net of tax(10,046)11,156 (14,485)3,990 Foreign currency translation adjustments, net of tax(24,167)(10,046)(49,183)(14,485)
Foreign defined benefit plans, net of tax38 — 117 — 
Foreign defined benefit plan adjustments, net of taxForeign defined benefit plan adjustments, net of tax15 38 46 117 
Total other comprehensive income (loss) Total other comprehensive income (loss)(10,008)11,156 (14,368)3,990  Total other comprehensive income (loss)(24,152)(10,008)(49,137)(14,368)
Total comprehensive income (loss)Total comprehensive income (loss)$160,863 $86,905 $416,314 $215,850 Total comprehensive income (loss)$142,054 $160,863 $461,129 $416,314 

The accompanying Notes to Condensed Consolidated Financial Statements (Unaudited)
are an integral part of these financial statements.

4


ROBERT HALF INTERNATIONAL INC.
CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY (UNAUDITED)
(in thousands, except per share amounts)
Common StockAdditional Paid-In CapitalAccumulated Other Comprehensive Income (Loss)Retained EarningsTotalCommon StockAdditional Paid-In CapitalAccumulated Other Comprehensive Income (Loss)Retained EarningsTotal
SharesPar ValueSharesPar Value
Balance at December 31, 2020113,128 $113 $1,179,972 $(4,732)$29,936 $1,205,289 
Balance at December 31, 2021Balance at December 31, 2021110,686 $111 $1,235,903 $(22,622)$167,659 $1,381,051 
Net incomeNet income— — — — 110,598 110,598 Net income— — — — 168,239 168,239 
Other comprehensive income (loss)Other comprehensive income (loss)— — — (8,797)— (8,797)Other comprehensive income (loss)— — — (952)— (952)
Dividends declared ($.38 per share)— — — — (43,300)(43,300)
Dividends declared ($0.43 per share)Dividends declared ($0.43 per share)— — — — (48,413)(48,413)
Net issuances of restricted stockNet issuances of restricted stock602 (1)— — — Net issuances of restricted stock598 (1)— — — 
Stock-based compensationStock-based compensation— — 14,182 — — 14,182 Stock-based compensation— — 15,184 — — 15,184 
Repurchases of common stockRepurchases of common stock(1,048)(1)— — (80,272)(80,273)Repurchases of common stock(537)(1)— — (62,340)(62,341)
Balance at March 31, 2021112,682 $113 $1,194,153 $(13,529)$16,962 $1,197,699 
Balance at March 31, 2022Balance at March 31, 2022110,747 $111 $1,251,086 $(23,574)$225,145 $1,452,768 
Net incomeNet income— — — — 149,213 149,213 Net income— — — — 175,821 175,821 
Other comprehensive income (loss)Other comprehensive income (loss)— — — 4,437 — 4,437 Other comprehensive income (loss)— — — (24,033)— (24,033)
Dividends declared ($.38 per share)— — — — (42,720)(42,720)
Dividends declared ($0.43 per share)Dividends declared ($0.43 per share)— — — — (47,325)(47,325)
Net issuances of restricted stockNet issuances of restricted stock— — — — — Net issuances of restricted stock— — — — — 
Stock-based compensationStock-based compensation— — 13,903 — — 13,903 Stock-based compensation— — 14,409 — — 14,409 
Repurchases of common stockRepurchases of common stock(717)(1)— — (63,281)(63,282)Repurchases of common stock(1,144)(1)— — (103,971)(103,972)
Balance at June 30, 2021111,970 $112 $1,208,056 $(9,092)$60,174 $1,259,250 
Balance at June 30, 2022Balance at June 30, 2022109,607 $110 $1,265,495 $(47,607)$249,670 $1,467,668 
Net incomeNet income— — — — 170,871 170,871 Net income— — — — 166,206 166,206 
Other comprehensive income (loss)Other comprehensive income (loss)— — — (10,008)— (10,008)Other comprehensive income (loss)— — — (24,152)— (24,152)
Dividends declared ($.38 per share)— — — — (42,463)(42,463)
Dividends declared ($0.43 per share)Dividends declared ($0.43 per share)— — — — (46,944)(46,944)
Net issuances of restricted stockNet issuances of restricted stock— — — — — Net issuances of restricted stock— — — — — — 
Stock-based compensationStock-based compensation— — 14,061 — — 14,061 Stock-based compensation— — 14,081 — — 14,081 
Repurchases of common stockRepurchases of common stock(742)(1)— — (75,667)(75,668)Repurchases of common stock(1,109)(2)— — (85,940)(85,942)
Balance at September 30, 2021111,229 $111 $1,222,117 $(19,100)$112,915 $1,316,043 
Balance at September 30, 2022Balance at September 30, 2022108,498 $108 $1,279,576 $(71,759)$282,992 $1,490,917 


















The accompanying Notes to Condensed Consolidated Financial Statements (Unaudited)
are an integral part of these financial statements.

5


ROBERT HALF INTERNATIONAL INC.
CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY (UNAUDITED)-(Continued)
(in thousands, except per share amounts)
Common StockAdditional Paid-In CapitalAccumulated Other Comprehensive Income (Loss)Retained EarningsTotal
SharesPar Value
Balance at December 31, 2019115,120 $115 $1,127,487 $(19,986)$36,067 $1,143,683 
Net income— — — — 89,915 89,915 
Adoption of accounting pronouncement— — — — (558)(558)
Other comprehensive income (loss)— — — (13,700)— (13,700)
Dividends declared ($.34 per share)— — — — (39,441)(39,441)
Net issuances of restricted stock745 (1)— — — 
Stock-based compensation— — 13,525 — — 13,525 
Repurchases of common stock(1,263)(1)— — (63,498)(63,499)
Balance at March 31, 2020114,602 $115 $1,141,011 $(33,686)$22,485 $1,129,925 
Net income— — — — 46,196 46,196 
Other comprehensive income (loss)— — — 6,534 — 6,534 
Dividends declared ($.34 per share)— — — — (38,975)(38,975)
Net issuances of restricted stock33 — — — — — 
Stock-based compensation— — 13,035 — — 13,035 
Repurchases of common stock— — (9)(9)
Balance at June 30, 2020114,635 $115 $1,154,046 $(27,152)$29,697 $1,156,706 
Net income— — — — 75,749 75,749 
Other comprehensive income (loss)— — — 11,156 — 11,156 
Dividends declared ($.34 per share)— — — — (38,969)(38,969)
Net issuances of restricted stock(2)— — — — — 
Stock-based compensation— — 13,063 — — 13,063 
Repurchases of common stock(453)(1)— — (23,675)(23,676)
Balance at September 30, 2020114,180 $114 $1,167,109 $(15,996)$42,802 $1,194,029 




Common StockAdditional Paid-In CapitalAccumulated Other Comprehensive Income (Loss)Retained EarningsTotal
SharesPar Value
Balance at December 31, 2020113,128 $113 $1,179,972 $(4,732)$29,936 $1,205,289 
Net income— — — — 110,598 110,598 
Other comprehensive income (loss)— — — (8,797)— (8,797)
Dividends declared ($0.38 per share)— — — — (43,300)(43,300)
Net issuances of restricted stock602 (1)— — — 
Stock-based compensation— — 14,182 — — 14,182 
Repurchases of common stock(1,048)(1)— — (80,272)(80,273)
Balance at March 31, 2021112,682 $113 $1,194,153 $(13,529)$16,962 $1,197,699 
Net income— — — — 149,213 149,213 
Other comprehensive income (loss)— — — 4,437 — 4,437 
Dividends declared ($0.38 per share)— — — — (42,720)(42,720)
Net issuances of restricted stock— — — — — 
Stock-based compensation— — 13,903 — — 13,903 
Repurchases of common stock(717)(1)— — (63,281)(63,282)
Balance at June 30, 2021111,970 $112 $1,208,056 $(9,092)$60,174 $1,259,250 
Net income— — — — 170,871 170,871 
Other comprehensive income (loss)— — — (10,008)— (10,008)
Dividends declared ($0.38 per share)— — — — (42,463)(42,463)
Net issuances of restricted stock— — — — — 
Stock-based compensation— — 14,061 — — 14,061 
Repurchases of common stock(742)(1)— — (75,667)(75,668)
Balance at September 30, 2021111,229 $111 $1,222,117 $(19,100)$112,915 $1,316,043 

The accompanying Notes to Condensed Consolidated Financial Statements (Unaudited)
are an integral part of these financial statements.

6


ROBERT HALF INTERNATIONAL INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (UNAUDITED)
(in thousands)
Nine Months Ended
September 30,
Nine Months Ended
September 30,
20212020 20222021
CASH FLOWS FROM OPERATING ACTIVITIES:CASH FLOWS FROM OPERATING ACTIVITIES:CASH FLOWS FROM OPERATING ACTIVITIES:
Net incomeNet income$430,682 $211,860 Net income$510,266 $430,682 
Adjustments to reconcile net income to net cash provided by operating activities:Adjustments to reconcile net income to net cash provided by operating activities:Adjustments to reconcile net income to net cash provided by operating activities:
Allowance for credit lossesAllowance for credit losses7,262 4,579 Allowance for credit losses5,883 7,262 
DepreciationDepreciation40,536 47,097 Depreciation34,769 40,536 
Amortization of cloud computing implementation costsAmortization of cloud computing implementation costs20,776 12,631 Amortization of cloud computing implementation costs21,203 20,776 
Amortization of intangible assetsAmortization of intangible assets1,724 1,002 Amortization of intangible assets1,250 1,724 
Realized and unrealized gains from investments held in employee deferred
compensation trusts
(30,625)(32,743)
Realized and unrealized (gains) losses from investments held in employee deferred
compensation trusts
Realized and unrealized (gains) losses from investments held in employee deferred
compensation trusts
114,534 (30,625)
Stock-based compensationStock-based compensation42,146 39,623 Stock-based compensation43,674 42,146 
Deferred income taxesDeferred income taxes(32,777)(20,021)Deferred income taxes2,954 (32,777)
Changes in operating assets and liabilities:Changes in operating assets and liabilities:Changes in operating assets and liabilities:
Accounts receivableAccounts receivable(308,823)138,350 Accounts receivable(158,254)(308,823)
Capitalized cloud computing implementation costsCapitalized cloud computing implementation costs(23,735)(26,121)Capitalized cloud computing implementation costs(29,697)(23,735)
Accounts payable and accrued expensesAccounts payable and accrued expenses32,140 9,030 Accounts payable and accrued expenses(18,081)32,140 
Accrued payroll and benefit cost166,239 107,906 
Accrued payroll and benefit costsAccrued payroll and benefit costs33,486 166,239 
Employee deferred compensation plan obligationsEmployee deferred compensation plan obligations56,929 44,101 Employee deferred compensation plan obligations(100,255)56,929 
Income taxes payableIncome taxes payable41,435 15,284 Income taxes payable8,950 41,435 
Other assets and liabilities, netOther assets and liabilities, net14,356 12,063 Other assets and liabilities, net10,794 14,356 
Net cash flows provided by operating activitiesNet cash flows provided by operating activities458,265 564,641 Net cash flows provided by operating activities481,476 458,265 
CASH FLOWS FROM INVESTING ACTIVITIES:CASH FLOWS FROM INVESTING ACTIVITIES:CASH FLOWS FROM INVESTING ACTIVITIES:
Capital expendituresCapital expenditures(24,797)(28,878)Capital expenditures(48,637)(24,797)
Investments in employee deferred compensation trustsInvestments in employee deferred compensation trusts(55,940)(48,205)Investments in employee deferred compensation trusts(52,203)(55,940)
Proceeds from employee deferred compensation trust redemptionsProceeds from employee deferred compensation trust redemptions30,939 33,651 Proceeds from employee deferred compensation trust redemptions28,640 30,939 
Net cash flows used in investing activitiesNet cash flows used in investing activities(49,798)(43,432)Net cash flows used in investing activities(72,200)(49,798)
CASH FLOWS FROM FINANCING ACTIVITIES:CASH FLOWS FROM FINANCING ACTIVITIES:CASH FLOWS FROM FINANCING ACTIVITIES:
Repayment of notes payableRepayment of notes payable(177)(162)Repayment of notes payable— (177)
Repurchases of common stockRepurchases of common stock(212,088)(91,013)Repurchases of common stock(257,848)(212,088)
Dividends paidDividends paid(128,337)(117,301)Dividends paid(142,596)(128,337)
Net cash flows used in financing activitiesNet cash flows used in financing activities(340,602)(208,476)Net cash flows used in financing activities(400,444)(340,602)
Effect of exchange rate fluctuationsEffect of exchange rate fluctuations(8,572)3,789 Effect of exchange rate fluctuations(34,485)(8,572)
Change in cash and cash equivalentsChange in cash and cash equivalents59,293 316,522 Change in cash and cash equivalents(25,653)59,293 
Cash and cash equivalents at beginning of periodCash and cash equivalents at beginning of period574,426 270,478 Cash and cash equivalents at beginning of period619,001 574,426 
Cash and cash equivalents at end of periodCash and cash equivalents at end of period$633,719 $587,000 Cash and cash equivalents at end of period$593,348 $633,719 
SUPPLEMENTAL DISCLOSURES OF CASH FLOW INFORMATION:SUPPLEMENTAL DISCLOSURES OF CASH FLOW INFORMATION:SUPPLEMENTAL DISCLOSURES OF CASH FLOW INFORMATION:
Non-cash items:Non-cash items:Non-cash items:
Stock repurchases awaiting settlement$10,239 $2,640 
Repurchases of common stock awaiting settlementRepurchases of common stock awaiting settlement$— $10,239 
Fund exchanges within employee deferred compensation trustsFund exchanges within employee deferred compensation trusts$81,955 $182,616 Fund exchanges within employee deferred compensation trusts$82,410 $81,955 

The accompanying Notes to Condensed Consolidated Financial Statements (Unaudited)
are an integral part of these financial statements.

7




ROBERT HALF INTERNATIONAL INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)
September 30, 20212022

Note A—Summary of Significant Accounting Policies
Nature of Operations. Robert Half International Inc. (the “Company”) providesis a specialized staffingtalent solutions and riskbusiness consulting services through such divisions as Accountemps®,firm that connects opportunities at great companies with highly skilled job seekers. Robert Half® Finance & Accountingoffers contract talent solutions and permanent placement talent solutions for finance and accounting, technology, marketing and creative, legal, administrative and customer support roles. Robert Half is also the parent company of , OfficeTeamProtiviti®, a global consulting firm that provides internal audit, risk, business, and technology consulting solutions.
The Company completed a multiyear process to unify its family of Robert Half endorsed divisional brands to a single brand, Robert Half. This simplifies the Company’s go-to-market brand structure for clients and candidates, provides leverage for greater brand awareness, and allows future flexibility to expand the Company’s existing functional specializations. In connection with this process, the Company’s current financial statement disclosures reflect new names for its reportable segments, including contract talent solutions (formerly temporary and consultant staffing), permanent placement talent solutions (formerly permanent placement staffing) and Protiviti (formerly risk consulting and internal audit services). What was previously referred to as staffing operations is now referred to as talent solutions.
The presentation of contract talent solutions includes functional specializations rather than the previously branded divisions. The functional specializations are: finance and accounting, which combines the former Accountemps® Technology,and Robert Half® Management Resources, divisions; administrative and customer support, which consists of the former OfficeTeam®; and technology, which includes the formerRobert Half® Legal, The Creative Group®, and Protiviti®Technology. The Company, through its Accountemps, Robert Half Finance & Accounting, and Robert Half Management Resources divisions, is a specialized provider of contract, full-time, and senior-level project professionals in the fields of accounting and finance. OfficeTeam specializes in highly skilled contract, administrative support professionals. Robert Half Technology provides project and full-time technology professionals. Robert Half Legal provides contract, project, and full-time staffing of lawyers, paralegals and legal support personnel. The Creative Group provides creative, digital, marketing, advertising and public relations professionals. Protiviti is a global consulting firm that helps companies solve problems in finance, technology, operations, data, analytics, governance, risk and internal audit, and is a wholly-owned subsidiary of the Company. Revenues are predominantly derived from specialized staffing services.
The Company operates in North America, South America, Europe, Asia and Australia. The Company is a Delaware corporation.
Basis of Presentation. The unaudited Condensed Consolidated Financial Statements (“Financial Statements”) of the Company are prepared in conformity with accounting principles generally accepted in the United States of America (“GAAP”) and the rules of the Securities and Exchange Commission (“SEC”). The comparative year-end Condensed Consolidated Statement of Financial Position data presented was derived from audited financial statements. In the opinion of management, all adjustments (consisting of only normal recurring adjustments) necessary for a fair statement of the financial position and results of operations for the periods presented have been included. These Financial Statements should be read in conjunction with the audited Consolidated Financial Statements of the Company for the year ended December 31, 2020,2021, included in its Annual Report on Form 10-K. The results of operations for any interim period are not necessarily indicative of, nor comparable to, the results of operations for a full year. Certain reclassifications have been made to prior year’s Condensed Consolidated Financial Statements to conform to the 20212022 presentation.
Principles of Consolidation. The Financial Statements include the accounts of the Company and its subsidiaries, all of which are wholly-owned. All intercompany balances and transactions have been eliminated in consolidation.
Use of Estimates. The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. As of September 30, 2021,2022, such estimates include allowances for credit losses, variable consideration, workers’ compensation losses, accrued medical expenses, income and other taxes, and assumptions used in the Company’s goodwill impairment assessment and in the valuation of stock grants subject to market conditions. We continue to monitor the global economic uncertainty as a result of coronavirus (“COVID-19”) to assess the impact on the Company’s results of operations, financial condition, and liquidity. Actual results and outcomes may differ from management’s estimates and assumptions.
Service Revenues. The Company derives its revenues from 3three segments: temporary and consultant staffing,contract talent solutions, permanent placement staffing,talent solutions, and risk consulting and internal audit services.Protiviti. Revenues are recognized when promised goods or services are delivered to customers in an amount that reflects the consideration the Company expects to be entitled to in exchange for those goods or services. See Note C for further discussion of the revenue recognition accounting policy.
Costs of Services. Direct costs of temporary and consultant staffing consist of payroll, payroll taxes and benefit costs for the Company’s engagement professionals, as well as reimbursable expenses. Direct costs of permanent placement staffing services consist of reimbursable expenses. Risk consulting and internal audit direct costs of services include professional staff payroll, contract labor payroll, payroll taxes and benefit costs, as well as reimbursable expenses.

8





ROBERT HALF INTERNATIONAL INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)—(Continued)
September 30, 20212022
Costs of Services. Direct costs of contract talent solutions consist of professional staff payroll, payroll taxes and benefit costs for the Company’s engagement professionals, as well as reimbursable expenses. Direct costs of permanent placement talent solutions consist of reimbursable expenses. Protiviti direct costs of services include professional staff payroll, payroll taxes and benefit costs, as well as reimbursable expenses.
Advertising Costs. The Company expenses all advertising costs as incurred. Advertising costs were $13.5 million and $42.2 million for the three and nine months ended September 30, 2022, respectively, and $13.9 million and $34.1 million for the three and nine months ended September 30, 2021, respectively, and $7.7 million and $28.9 million for the three and nine months ended September 30, 2020, respectively.
(Income) Loss from Investments Held in Employee Deferred Compensation Trusts. Under the Company’s employee deferred compensation plans, employees direct the investment of their account balances, and the Company invests amounts held in the associated investment trusts consistent with these directions. As realized and unrealized investment gains and losses occur, the Company’s deferred compensation obligation to employees changes accordingly. Changes in the Company’s deferred compensation obligations remainand adjustments are recorded in selling, general and administrative expenses or, in the case of risk consulting and internal audit services,Protiviti, costs of services. The value of the related investment trust assets also changes by an equal and offsetting amount, leaving no net cost to the Company. The Company’s income(income) loss from investments held in employee deferred compensation trusts consists primarily of unrealized and realized gains and losses and dividend income from trust investments.investments and is presented separately on the unaudited Condensed Consolidated Statements of Operations.
The following table presents the Company’s (income) loss from investments held in employee deferred compensation trusts (in thousands):
Three Months Ended
September 30,
Nine Months Ended
September 30,
2021202020212020
Dividend income$(4,565)$(443)$(7,414)$(1,887)
Realized and unrealized (gains) losses6,324 (25,652)(30,625)(32,743)
(Income) loss from investments held in employee deferred compensation trusts$1,759 $(26,095)$(38,039)$(34,630)
Three Months Ended
September 30,
Nine Months Ended
September 30,
2022202120222021
Dividend income$(966)$(4,565)$(3,576)$(7,414)
Realized and unrealized (gains) losses16,301 6,324 114,534 (30,625)
(Income) loss from investments held in employee deferred compensation trusts$15,335 $1,759 $110,958 $(38,039)
Comprehensive Income (Loss).    Comprehensive income (loss) includes net income and certain other items that are recorded directly to stockholders’ equity. The Company’s only sources of other comprehensive income (loss) are foreign currency translation and foreign defined benefit plan adjustments.
Fair Value of Financial Instruments. Assets and liabilities recorded at fair value are measured and classified in accordance with a three-tier fair value hierarchy based on the observability of the inputs available in the market to measure fair value, summarized as follows:
Level 1: observable inputs for identical assets or liabilities, such as quoted prices in active markets
Level 2: inputs other than the quoted prices in active markets that are observable either directly or indirectly
Level 3: unobservable inputs in which there is little or no market data, which requires management’s best
estimates and assumptions that market participants would use in pricing the asset or liability
The carrying value of cash and cash equivalents, net accounts receivable, and accounts payable and accrued expenses approximates fair value because of their short-term nature. The Company holds mutual funds and money market funds to satisfy its obligations under its employee deferred compensation plans, which are carried at fair value based on quoted market prices in active markets for identical assets (level 1).




9





ROBERT HALF INTERNATIONAL INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)—(Continued)
September 30, 20212022
The following table sets forth the composition of the underlying assets which comprise the Company’s deferred compensation trust assets (in thousands):
Fair Value Measurements Using
Balance at September 30, 2021Quoted Prices
in Active Markets for Identical Assets (Level 1)
Significant Other Observable Inputs
(Level 2)
Significant Unobservable Inputs
(Level 3)
Assets
Money market funds$65,681 $65,681 — — 
Mutual funds - bond29,720 29,720 — — 
Mutual funds - stock278,816 278,816 — — 
Mutual funds - blend88,043 88,043 — — 
$462,260 $462,260 — — 
Fair Value Measurements Using
Balance at December 31, 2020Quoted Prices
in Active Markets for Identical Assets (Level 1)
Significant Other Observable Inputs
(Level 2)
Significant Unobservable Inputs
(Level 3)
Assets
Money market funds$69,681 $69,681 — — 
Mutual funds - bond27,282 27,282 — — 
Mutual funds - stock234,667 234,667 — — 
Mutual funds - blend75,004 75,004 — — 
$406,634 $406,634 — — 
Fair Value Measurements Using
Balance at September 30, 2022Quoted Prices
in Active Markets for Identical Assets (Level 1)
Significant Other Observable Inputs
(Level 2)
Significant Unobservable Inputs
(Level 3)
Assets
Money market funds$78,932 $78,932 — — 
Mutual funds - bond28,043 28,043 — — 
Mutual funds - stock224,076 224,076 — — 
Mutual funds - blend72,968 72,968 — — 
$404,019 $404,019 — — 
Fair Value Measurements Using
Balance at December 31, 2021Quoted Prices
in Active Markets for Identical Assets (Level 1)
Significant Other Observable Inputs
(Level 2)
Significant Unobservable Inputs
(Level 3)
Assets
Money market funds$66,700 $66,700 — — 
Mutual funds - bond30,750 30,750 — — 
Mutual funds - stock303,277 303,277 — — 
Mutual funds - blend94,264 94,264 — — 
$494,991 $494,991 — — 

Certain items such as goodwill and other intangible assets are recognized or disclosed at fair value on a non-recurring basis. The Company determines the fair value of these items using level 3 inputs. There are inherent limitations when estimating the fair value of financial instruments, and the fair values reported are not necessarily indicative of the amounts that would be realized in current market transactions.
Allowance for Credit Losses. The Company is exposed to credit losses resulting from the inability of its customers to make required payments. The Company establishes an allowance for these potential credit losses based on its review of customers’ credit profiles, historical loss statistics, prepayments, recoveries, age of customer receivable balances, current business conditions and macro-economicmacroeconomic trends. The Company considers risk characteristics of trade receivables based on asset type size, term, and geographical locations to evaluate trade receivables on a collective basis. The Company applies credit loss estimates to these pooled receivables to determine expected credit losses.
The following table sets forth the activity in the allowance for credit losses from December 31, 2021 through September 30, 2022 (in thousands):
Allowance for Credit Losses
Balance as of December 31, 2021$21,530 
Charges to expense5,883 
Deductions(3,442)
Other, including foreign currency translation adjustments(1,655)
Balance as of September 30, 2022$22,316 

10





ROBERT HALF INTERNATIONAL INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)—(Continued)
September 30, 20212022
The following table sets forth the activity in the allowance for credit losses from January 1, 2020, through September 30, 2021 (in thousands):
Allowance for Credit Losses
Balance as of January 1, 2020$23,443 
Charges to expense4,200 
Deductions(7,906)
Other, including translation adjustments(120)
Balance as of December 31, 2020$19,617 
Charges to expense7,262 
Deductions(5,541)
Other, including translation adjustments(695)
Balance as of September 30, 2021$20,643 
Internal-use Software. The Company capitalizes direct costs incurred in the development of internal-use software. Cloud computing implementation costs incurred in hosting arrangements are capitalized and reported as a component of other current assets. All other internal-use software development costs are capitalized and reported as a component of computer software within property and equipment on the unaudited Condensed Consolidated Statements of Financial Position. Capitalized internal-use software development costs were $9.5 million and $29.0 million for the three and nine months ended September 30, 2021, respectively, and $8.8 million and $31.7 million for the three and nine months ended September 30, 2020, respectively.
Goodwill and Intangible Assets. Goodwill and intangible assets primarily consist of the cost of acquired companies in excess of the fair market value of their net tangible assets at the date of acquisition. Identifiable intangible assets are amortized over their lives, typically ranging from two to five years. Goodwill is not amortized, but is assessed at least annually for impairment, or on an as needed interim basis.
Note B—New Accounting Pronouncements

Recently Adopted Accounting Pronouncements
None.Government Assistance. In November 2021, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update (“ASU”) 2021-10, “Government Assistance (Topic 832): Disclosures by Business Entities about Government Assistance” to increase the transparency of government assistance including the disclosure of the types of assistance an entity receives, an entity’s method of accounting for government assistance and the effect of the assistance on an entity’s financial statements. This standard is effective for annual periods beginning after December 15, 2021. The amendments should be applied either (1) prospectively to all transactions within the scope of the amendments that are reflected in financial statements at the date of initial application and new transactions that are entered into after the date of initial application, or (2) retrospectively to those transactions. The Company adopted this ASU in January 2022. The adoption of this guidance did not have a material impact on its financial statements.
Recently Issued Accounting Pronouncements Not Yet Adopted
None.
Note C—Revenue Recognition
The Company derives its revenues from 3three segments: temporary and consultant staffing,contract talent solutions, permanent placement staffing,talent solutions, and risk consulting and internal audit services.Protiviti. Revenues are recognized when promised goods or services are delivered to customers in an amount that reflects the consideration the Company expects to be entitled to in exchange for those goods or services. Service revenues as presented in the unaudited Condensed Consolidated Statements of Operations represent services rendered to customers less variable consideration, such as sales adjustments and allowances. Reimbursements, including those related to travel and out-of-pocket expenses, are also included in service revenues, and equivalent amounts of reimbursable expenses are included in costs of services.
Temporary and consultant staffing Contract talent solutionsrevenues. Temporary and consultant staffingContract talent solutions revenues from contracts with customers are recognized in the amount to which the Company has a right to invoice when the services are rendered by the Company’s engagement professionals. The substantial majority of engagement professionals placed on assignment by the Company are the Company’s legal employees while they are working on assignments. The Company pays all related costs of employment,

11




ROBERT HALF INTERNATIONAL INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)—(Continued)
September 30, 2021
including workers’ compensation insurance, state and federal unemployment taxes, social security, and certain fringe benefits. The Company assumes the risk of acceptability of its employees to its customers.
The Company records temporary and consultant staffing revenuecontract talent solutions revenues on a gross basis as a principal versus on a net basis as an agent in the presentation of revenues and expenses. The Company has concluded that gross reporting is appropriate because the Company (i) has the risk of identifying and hiring qualified employees, (ii) has the discretion to select the employees and establish their price and duties, and (iii) bears the risk for services that are not fully paid for by customers. Fees paid to Time Management or Vendor Management service providers selected by clients are recorded as a reduction of revenues, as the Company is not the primary obligor with respect to those services.
Permanent placement staffingtalent solutions revenues. Permanent placement staffingtalent solutions revenues from contracts with customers are primarily recognized when employment candidates accept offers of permanent employment. The Company has a substantial history of estimating the financial impact of permanent placement candidates who do not remain with its clients through the 90-day guarantee period. These amounts are established based primarily on historical data and are recorded as liabilities. Fees to clients are generally calculated as a percentage of the new employee’s annual compensation. No fees for permanent placement talent solutions services are charged to employment candidates.
Risk consulting and internal audit services
11





ROBERT HALF INTERNATIONAL INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)—(Continued)
September 30, 2022
Protiviti revenues. RiskProtiviti’s consulting and internal audit services are generally provided on a time-and-material basis or fixed-fee basis. Revenues earned under time-and-material arrangements and fixed-fee arrangements are recognized using a proportional performance method. Revenue is measured using cost incurred relative to total estimated cost for the engagement to measure progress towards satisfying the Company’s performance obligations. Cost incurred represents work performed and thereby best depicts the transfer of control to the customer. RiskProtiviti’s consulting and internal audit services generally contain one or more performance obligation(s) which are satisfied over a period of time. Revenues are recognized over time as the performance obligations are satisfied because the services provided do not have any alternative use to the Company and contracts generally include language giving the Company an enforceable right to payment for services provided to date.
The Company periodically evaluates the need to provide for any losses on these projects, and losses are recognized when it is probable that a loss will be incurred.

The following table presents the Company’s service revenues disaggregated by line of businessfunctional specialization and segment (in thousands):
Three Months Ended
September 30,
Nine Months Ended
September 30,
2021202020212020
Accountemps$492,558 $351,598 $1,363,007 $1,173,024 
OfficeTeam279,370 173,685 763,035 549,963 
Robert Half Technology215,500 161,007 581,905 519,687 
Robert Half Management Resources239,807 154,917 633,685 531,826 
Elimination of intersegment revenues (a)(172,534)(59,816)(419,375)(147,603)
Temporary and consultant staffing1,054,701 781,391 2,922,257 2,626,897 
Permanent placement staffing156,444 87,203 411,788 278,722 
Risk consulting and internal audit services501,421 321,303 1,357,482 899,295 
Service revenues$1,712,566 $1,189,897 $4,691,527 $3,804,914 

Three Months Ended
September 30,
Nine Months Ended
September 30,
2022202120222021
Contract talent solutions
Finance and accounting$805,229 $732,365 $2,417,829 $1,996,692 
Administrative and customer support250,531 279,370 809,578 763,035 
Technology216,735 215,500 648,252 581,905 
Elimination of intersegment revenues (a)(132,745)(172,534)(414,493)(419,375)
Total contract talent solutions1,139,750 1,054,701 3,461,166 2,922,257 
Permanent placement talent solutions182,329 156,444 569,207 411,788 
Protiviti511,376 501,421 1,480,743 1,357,482 
Total service revenues$1,833,455 $1,712,566 $5,511,116 $4,691,527 
(a) Service revenues for Accountemps, OfficeTeam, Robert Half Technologyfinance and Robert Half Management Resourcesaccounting, administrative and customer support, and technology include intersegment revenues, which represent revenues from services provided to the Company’s risk consulting and internal audit servicesProtiviti segment in connection with the Company’s blended business solutions. Intersegment revenues for each line of businessfunctional specialization are aggregated and then eliminated as a single line.


12




ROBERT HALF INTERNATIONAL INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)—(Continued)
September 30, 2021
Payment terms in the Company’s contracts vary by the type of the Company’s customer and the services offered. The term between invoicing and when payment is due is not significant.

Contracts with multiple performance obligations are recognized as performance obligations are delivered, and contract value is allocated based on relative stand-alonestandalone selling values of the services and products in the arrangement. As of September 30, 2021,2022, aggregate transaction price allocated to the performance obligations that arewere unsatisfied for contracts with an expected duration of greater than one year was $135.4$164.8 million. Of this amount, $127.9$150.1 million is expected to be recognized within the next twelve months. As of September 30, 2020,2021, aggregate transaction price allocated to the performance obligations that arewere unsatisfied for contracts with an expected duration of greater than one year was $108.2$135.4 million.

12





ROBERT HALF INTERNATIONAL INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)—(Continued)
September 30, 2022
Contract liabilities are recorded when cash payments are received or due in advance of performance and are reflected in accounts payable and accrued expenses on the unaudited Condensed Consolidated Statements of Financial Position. The following table sets forth the activity in contract liabilities from January 1, 2020,December 31, 2021 through September 30, 20212022 (in thousands):
Contract Liabilities
Balance as of January 1, 2020December 31, 2021$12,94825,601 
    Payments in advance of satisfaction of performance obligations25,61449,239 
    Revenue recognized(20,687)(56,590)
    Other, including translation adjustments377 
Balance as of December 31, 2020$18,252 
    Payments in advance of satisfaction of performance obligations23,204 
    Revenue recognized(27,981)
    Other, including translation adjustments478 (2,103)
Balance as of September 30, 20212022$13,95316,147 

Note D—Other Current Assets
Other current assets consisted of the following (in thousands):
September 30,
2021
December 31, 2020September 30,
2022
December 31, 2021
Prepaid expensesPrepaid expenses$86,759 $97,674 Prepaid expenses$60,429 $69,526 
Unamortized cloud computing implementation costsUnamortized cloud computing implementation costs53,152 44,692 
OtherOther45,380 49,841 Other37,597 55,646 
Other current assetsOther current assets$132,139 $147,515 Other current assets$151,178 $169,864 

Note E—Property and Equipment, Net
Property and equipment consisted of the following (in thousands):
September 30,
2021
December 31, 2020September 30,
2022
December 31, 2021
Computer hardwareComputer hardware$153,781 $159,180 Computer hardware$157,036 $157,408 
Computer softwareComputer software244,649 250,585 Computer software216,039 246,013 
Furniture and equipmentFurniture and equipment91,358 91,112 Furniture and equipment94,882 93,144 
Leasehold improvementsLeasehold improvements163,201 164,807 Leasehold improvements163,589 165,153 
Property and equipment, costProperty and equipment, cost652,989 665,684 Property and equipment, cost631,546 661,718 
Accumulated depreciationAccumulated depreciation(559,973)(555,867)Accumulated depreciation(525,260)(568,315)
Property and equipment, netProperty and equipment, net$93,016 $109,817 Property and equipment, net$106,286 $93,403 


13





ROBERT HALF INTERNATIONAL INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)—(Continued)
September 30, 20212022
Note F—Leases
The Company has operating leases for corporate and field offices, and certain equipment. The Company’s leases have remaining lease terms of less than 1 year to 98 years, some of which include options to extend the leases for up to 10 years, and some of which include options to terminate the leases within 1 year. Operating lease expenses were $22.0 million and $67.1 million for the three and nine months ended September 30, 2022, respectively, and $21.6 million and $64.8 million for the three and nine months ended September 30, 2021, respectively, and $20.6 million and $60.5 million for the three and nine months ended September 30, 2020, respectively.
Supplemental cash flow information related to leases consisted of the following (in thousands):
Nine Months Ended
September 30,
20212020
Cash paid for operating lease liabilities$68,509 $62,873 
Right-of-use assets obtained in exchange for operating lease liabilities from new leases$9,733 $34,530 
Right-of-use assets obtained in exchange for operating lease liabilities from lease
modifications or reassessments
$23,155 $48,151 

Nine Months Ended
September 30,
20222021
Cash paid for operating lease liabilities$69,696 $68,509 
Right-of-use assets obtained in exchange for new operating lease liabilities$41,916 $32,888 
Supplemental balance sheet information related to leases consisted of the following:
September 30,
2021
December 31,
2020
September 30,
2022
December 31,
2021
Weighted average remaining lease term for operating leasesWeighted average remaining lease term for operating leases4.0 years4.5 yearsWeighted average remaining lease term for operating leases3.5 years3.9 years
Weighted average discount rate for operating leasesWeighted average discount rate for operating leases2.4 %2.6 %Weighted average discount rate for operating leases2.3 %2.3 %
Future minimum lease payments under non-cancellable leases as of September 30, 20212022, were as follows (in thousands):

2021 (excluding the nine months ended September 30, 2021)$22,453 
202282,229 
2022 (excluding the nine months ended September 30, 2022)2022 (excluding the nine months ended September 30, 2022)$23,095 
2023202365,021 202380,684 
2024202450,773 202460,924 
2025202530,953 202537,370 
2026202624,008 
ThereafterThereafter31,020 Thereafter15,481 
Less: Imputed interestLess: Imputed interest(13,880)Less: Imputed interest(9,552)
Present value of operating lease liabilities (a)Present value of operating lease liabilities (a)$268,569 Present value of operating lease liabilities (a)$232,010 
(a) Includes the current portion of $80.1$81.1 million for operating leases.

As of September 30, 2021,2022, the Company had additional future minimum lease obligations totaling $5.0$5.7 million under executed operating leaseslease contracts that had not yet commenced. These operating leases include agreements for corporate and field office facilities with lease terms of 1 to 6 years.

14





ROBERT HALF INTERNATIONAL INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)—(Continued)
September 30, 20212022
Note G—Goodwill
The following table sets forth the activity in goodwill from December 31, 20202021 through September 30, 20212022 (in thousands):
Goodwill
  
Temporary and consultant staffingPermanent placement staffingRisk consulting and internal audit services Total
Balance as of December 31, 2020$134,511 $26,180 $62,364 $223,055 
Foreign currency translation adjustments106 16 (285)(163)
Balance as of September 30, 2021$134,617 $26,196 $62,079 $222,892 
Goodwill
  
Contract talent solutionsPermanent placement talent solutionsProtiviti Total
Balance as of December 31, 2021$134,584 $26,189 $62,082 $222,855 
Foreign currency translation adjustments(821)(160)(448)(1,429)
Balance as of September 30, 2022$133,763 $26,029 $61,634 $221,426 
Note H—Accrued Payroll and Benefit Costs
Accrued payroll and benefit costs consisted of the following (in thousands):
September 30,
2021
December 31, 2020September 30,
2022
December 31, 2021
Payroll and benefitsPayroll and benefits$477,121 $311,169 Payroll and benefits$470,556 $449,246 
Payroll taxesPayroll taxes60,799 67,712 Payroll taxes64,833 74,117 
Workers’ compensationWorkers’ compensation19,993 18,996 Workers’ compensation18,217 16,820 
Accrued payroll and benefit costsAccrued payroll and benefit costs$557,913 $397,877 Accrued payroll and benefit costs$553,606 $540,183 
The Company, under the Coronavirus Aid, Relief, and Economic Security (CARES)(“CARES”) Act, deferred paying $102.2$51.1 million of applicable payroll taxes as of both September 30, 2022 and December 31, 2021, of which $51.1 million is expected to be paid during the next 12 months and is included in accrued payroll and benefit costs and the remaining $51.1 million is included in other liabilities on the unaudited Condensed Consolidated Statements of Financial Position. Deferred payroll taxes payable was $102.2 million as of December 31, 2020.taxes.
Note I—Employee Deferred Compensation Plan Obligations
The Company provides various qualified defined contribution 401(k) plans covering eligible employees. The plans offer a savings feature with the Company matching employee contributions. Assets of this plan are held by an independent trustee for the sole benefit of participating employees. Nonqualified plans are provided for employees on a discretionary basis, including those not eligible for the qualified plans. These plans include provisions for salary deferrals and Company matching and discretionary contributions. The asset value of the nonqualified plans was $462.3$404.0 million and $406.6$495.0 million as of September 30, 20212022 and December 31, 2020,2021, respectively. The Company holds these assets to satisfy the Company’s liabilities under its deferred compensation plans.
The liability value for the nonqualified plans was $492.1$435.0 million and $435.1$535.3 million as of September 30, 20212022 and December 31, 2020,2021, respectively.

15





ROBERT HALF INTERNATIONAL INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)—(Continued)
September 30, 20212022
The following table presents the Company’s compensation expense related to its qualified defined contribution plans and nonqualified plans (in thousands):
Three Months Ended
September 30,
Nine Months Ended
September 30,
2021202020212020
Contribution expense$11,467 $9,753 $34,939 $28,111 
Increase (decrease) in employee deferred compensation expense related to changes in the fair value of trust assets(1,759)26,095 38,039 34,630 
$9,708 $35,848 $72,978 $62,741 
Three Months Ended
September 30,
Nine Months Ended
September 30,
2022202120222021
Contribution expense$10,326 $11,467 $35,321 $34,939 
Increase (decrease) in employee deferred compensation expense related to changes in the fair value of trust assets(15,335)(1,759)(110,958)38,039 
$(5,009)$9,708 $(75,637)$72,978 
The Company has statutory defined contribution plans and defined benefit plans outside the U.S.,United States of America, which are not material.
Note J—Commitments and Contingencies
On March 23, 2015, Plaintiff Jessica Gentry, on her own behalf and on behalf of a putative class of allegedly similarly situated individuals, filed a complaint against the Company in the Superior Court of California, San Francisco County, which was subsequently amended on October 23, 2015. The complaint alleges that a putative class of current and former employees of the Company working in California since March 13, 2010, were denied compensation for the time they spent interviewing “for temporary and permanent employment opportunities” as well as performing activities related to the interview process. Gentry seeks recovery on her own behalf and on behalf of the putative class in an unspecified amount for this allegedly unpaid compensation. Gentry also seeks recovery of an unspecified amount for the alleged failure of the Company to provide her and the putative class with accurate wage statements. Gentry also seeks an unspecified amount of other damages, attorneys’ fees, and statutory penalties, including penalties for allegedly not paying all wages due upon separation to former employees and statutory penalties on behalf of herself and other allegedly “aggrieved employees” as defined by California’s Labor Code Private Attorney General Act (“PAGA”). On January 4, 2016, the Court denied a motion by the Company to compel all of Gentry’s claims, except the PAGA claim, to individual arbitration. At this stage of the litigation, it is not feasible to predict the outcome of or a range of loss, should a loss occur, from this proceeding and, accordingly, no amounts have been provided in the Company’s Financial Statements. The Company believes it has meritorious defenses to the allegations and the Company intends to continue to vigorously defend against the litigation.
On April 6, 2018, Plaintiff Shari Dorff, on her own behalf and on behalf of a putative class of allegedly similarly situated individuals, filed a complaint against the Company in the Superior Court of California, County of Los Angeles. In addition to certain claims individual to Plaintiff Dorff, the complaint alleges that salaried recruiters based in California have been misclassified as exempt employees and seeks an unspecified amount for: unpaid wages resulting from such alleged misclassification; alleged failure to provide a reasonable opportunity to take meal periods and rest breaks; alleged failure to pay wages on a timely basis both during employment and upon separation; alleged failure to comply with California requirements regarding wage statements and record-keeping; and alleged improper denial of expense reimbursement. Plaintiff Dorff also seeks an unspecified amount of other damages, attorneys’ fees, and penalties, including but not limited to statutory penalties on behalf of herself and other allegedly “aggrieved employees” as defined by PAGA. At this stage of the litigation, it is not feasible to predict the outcome of or a range of loss, should a loss occur, from this proceeding and, accordingly, no amounts have been provided in the Company’s Financial Statements. The Company believes it has meritorious defenses to the allegations and the Company intends to continue to vigorously defend against the litigation.
The Company is involved in a number of other lawsuits arising in the ordinary course of business. While management does not expect any of these other matters to have a material adverse effect on the Company’s results of operations, financial position or cash flows, litigation is subject to certain inherent uncertainties.
Legal costs associated with the resolution of claims, lawsuits and other contingencies are expensed as incurred.

16





ROBERT HALF INTERNATIONAL INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)—(Continued)
September 30, 20212022
In May 2021, the Company entered into an amendment to extend the maturity of its $100$100.0 million unsecured revolving credit facility (the “Credit Agreement”) to May 2024. Borrowings under the Credit Agreement will bear interest in accordance with the terms of the borrowing, which typically will be calculated according to the LIBOR,London Interbank Offered Rate or an alternative base rate, plus an applicable margin. The Credit Agreement is subject to certain financial covenants and the Company was in compliance with these covenants as of September 30, 2021.2022. There were no borrowings under the Credit Agreement as of September 30, 2022, or December 31, 2021.
Note K—Stockholders’ Equity
Stock Repurchase Program. As of September 30, 2021,2022, the Company is authorized to repurchase, from time to time, up to 7.74.7 million additional shares of the Company’s common stock on the open market or in privately negotiated transactions, depending on market conditions. The number and the cost of common stock shares repurchased during the nine months ended September 30, 20212022 and 20202021, are reflected in the following table (in thousands):
 Nine Months Ended
September 30,
 20212020
Common stock repurchased (in shares)2,254 1,432 
Common stock repurchased$199,569 $74,981 
 Nine Months Ended
September 30,
 20222021
Common stock repurchased (in shares)2,493 2,254 
Common stock repurchased$219,341 $199,569 
Additional stock repurchases were made in connection with employee stock plans, whereby Company shares were tendered by employees for the payment of applicable statutory withholding taxes. The number and the cost of repurchases related to employee stock plansplan repurchases made during the nine months ended September 30, 20212022 and 20202021, are reflected in the following table (in thousands):
 Nine Months Ended
September 30,
 20212020
Repurchases related to employee stock plans (in shares)253 284 
Repurchases related to employee stock plans$19,654 $12,203 
 Nine Months Ended
September 30,
 20222021
Repurchases related to employee stock plans (in shares)297 253 
Repurchases related to employee stock plans$32,914 $19,654 
The repurchased shares are held in treasury and are presented as if constructively retired. Treasury stock is accounted for using the cost method. RepurchaseTreasury stock activity for the three and nine months ended September 30, 2022 and 2021, and 2020(consisting of purchase of shares for the treasury) is presented in the unaudited Condensed Consolidated Statements of Stockholders’ Equity.
Repurchases of shares and issuances of dividends are applied first to the extent of retained earnings and any remaining amounts are applied to additional paid-in capital.

17





ROBERT HALF INTERNATIONAL INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)—(Continued)
September 30, 20212022
Note L—Net Income Per Share
The calculation of net income per share for the three and nine months ended September 30, 20212022 and 20202021, is reflected in the following table (in thousands, except per share amounts):
 Three Months Ended
September 30,
Nine Months Ended
September 30,
 2021202020212020
Net income$170,871 $75,749 $430,682 $211,860 
Basic:
Weighted average shares110,176 112,809 110,816 112,953 
Diluted:
Weighted average shares110,176 112,809 110,816 112,953 
Dilutive effect of potential common shares1,314 546 1,138 491 
Diluted weighted average shares111,490 113,355 111,954 113,444 
Net income per share:
Basic$1.55 $.67 $3.89 $1.88 
Diluted$1.53 $.67 $3.85 $1.87 
 Three Months Ended
September 30,
Nine Months Ended
September 30,
 2022202120222021
Net income$166,206 $170,871 $510,266 $430,682 
Basic:
Weighted average shares107,855 110,176 108,630 110,816 
Diluted:
Weighted average shares107,855 110,176 108,630 110,816 
Dilutive effect of potential common shares763 1,314 1,000 1,138 
Diluted weighted average shares108,618 111,490 109,630 111,954 
Net income per share:
Basic$1.54 $1.55 $4.70 $3.89 
Diluted$1.53 $1.53 $4.65 $3.85 
 
Note M—Business Segments
The Company has 3three reportable segments: temporary and consultant staffing,contract talent solutions, permanent placement staffing,talent solutions, and risk consulting and internal audit services.Protiviti. Operating segments are defined as components of the Company for which separate financial information is evaluated regularly by the chief operating decision maker in deciding how to allocate resources and assess performance. The temporarycontract talent solutions and consultant staffing segment providespermanent placement talent solutions segments provide specialized staffing in theengagement professionals and full-time personnel, respectively, for finance and accounting, technology, marketing and finance,creative, legal, administrative and office, information technology, legal, advertising, marketing and web design fields.customer support roles. The permanent placement staffing segment provides full-time personnel in the accounting, finance, administrative and office, and information technology fields. The risk consulting and internal audit servicesProtiviti segment provides business and technology risk consulting and internal audit services.
The accounting policies of the segments are set forth in Note A—“Summary of Significant Accounting Policies” in the Company’s Annual Report on Form 10-K for the year ended December 31, 2020.2021. The Company evaluates performance based on income before net interest income, intangible assets amortization expense, and income taxes.

18





ROBERT HALF INTERNATIONAL INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)—(Continued)
September 30, 20212022
The following table provides a reconciliation of service revenues and segment income by reportable segment to consolidated results for the three and nine months ended September 30, 20212022 and 20202021 (in thousands):
Three Months Ended
September 30,
Nine Months Ended
September 30,
Three Months Ended
September 30,
Nine Months Ended
September 30,
2021202020212020 2022202120222021
Service revenuesService revenuesService revenues
Temporary and consultant staffing$1,054,701 $781,391 $2,922,257 $2,626,897 
Permanent placement staffing156,444 87,203 411,788 278,722 
Risk consulting and internal audit services501,421 321,303 1,357,482 899,295 
Contract talent solutionsContract talent solutions$1,139,750 $1,054,701 $3,461,166 $2,922,257 
Permanent placement talent solutionsPermanent placement talent solutions182,329 156,444 569,207 411,788 
ProtivitiProtiviti511,376 501,421 1,480,743 1,357,482 
$1,712,566 $1,189,897 $4,691,527 $3,804,914 $1,833,455 $1,712,566 $5,511,116 $4,691,527 
Segment incomeSegment incomeSegment income
Temporary and consultant staffing$110,010 $43,779 $279,697 $165,933 
Permanent placement staffing31,030 10,128 79,264 20,791 
Risk consulting and internal audit services86,952 48,735 224,256 105,311 
Contract talent solutionsContract talent solutions$120,048 $110,010 $386,861 $279,697 
Permanent placement talent solutionsPermanent placement talent solutions32,178 31,030 106,257 79,264 
ProtivitiProtiviti71,469 86,952 198,759 224,256 
Combined segment incomeCombined segment income227,992 102,642 583,217 292,035 Combined segment income223,695 227,992 691,877 583,217 
Amortization of intangible assetsAmortization of intangible assets572 334 1,724 1,002 Amortization of intangible assets417 572 1,250 1,724 
Interest income, netInterest income, net(238)(202)(145)(1,264)Interest income, net(2,346)(238)(3,230)(145)
Income before income taxesIncome before income taxes$227,658 $102,510 $581,638 $292,297 Income before income taxes$225,624 $227,658 $693,857 $581,638 

Service revenues presented above are shown net of eliminations of intersegment revenues. Intersegment revenues
between temporary and consultant staffingthe contract talent solutions segment and risk consulting and internal audit servicesProtiviti segment were $173$132.7 million and $419$414.5 million for the three and nine months ended September 30, 2021,2022, respectively, and $60$172.5 million and $148$419.4 million for the three months and nine months ended September 30, 2020,2021, respectively.

Revenue and direct costs related to the intersegment activity are reflected in the risk consulting and internal auditProtiviti segment, including the costs of candidate payroll, fringe benefits and incremental recruiter compensation.

Note N—Subsequent Events
On October 28, 2021,27, 2022, the Company announced the following:
Quarterly dividend per share$.380.43
Declaration dateOctober 28, 202127, 2022
Record dateNovember 24, 202125, 2022
Payment dateDecember 15, 20212022


19


ITEM 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
Certain information contained in Management’s Discussion and Analysis and in other parts of this report may be deemed forward-looking statements regarding events and financial trends that may affect the future operating results or financial positions of Robert Half International Inc. (the "Company"“Company”). These statements may be identified by words such as “estimate”, “forecast”, “project”, “plan”, “intend”, “believe”, “expect”, “anticipate”,“estimate,” “forecast,” “project,” “plan,” “intend,” “believe,” “expect,” “anticipate,” or variations or negatives thereof or by similar or comparable words or phrases. Forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from those expressed in the statements. These risks and uncertainties include, but are not limited to, the following: changes to or new interpretations of United States of America ("U.S.") or international tax regulations, the global financial and economic situation; the duration and impact of the COVID-19 pandemic and efforts to mitigate its spread; changes in levels of unemployment and other economic conditions in the United StatesU.S. or foreign countries where the Company does business, or in particular regions or industries; reduction in the supply of candidates for contract employment or the Company’s ability to attract candidates; the entry of new competitors into the marketplace or expansion by existing competitors; the ability of the Company to maintain existing client relationships and attract new clients in the context of changing economic or competitive conditions; the impact of competitive pressures, including any change in the demand for the Company’s services, on the Company’s ability to maintain its margins; the possibility of the Company incurring liability for its activities, including the activities of its engagement professionals, or for events impacting its engagement professionals on clients’ premises; the possibility that adverse publicity could impact the Company’s ability to attract and retain clients and candidates; the success of the Company in attracting, training, and retaining qualified management personnel and other staff employees; the Company’s ability to comply with governmental regulations affecting personnel services businesses in particular or employer/employee relationships in general; whether there will be ongoing demand for Sarbanes-Oxley or other regulatory compliance services; the Company’s reliance on short-term contracts for a significant percentage of its business; litigation relating to prior or current transactions or activities, including litigation that may be disclosed from time to time in the Company’s Securities and Exchange Commission (“SEC”) filings; the ability of the Company to manage its international operations and comply with foreign laws and regulations; the impact of fluctuations in foreign currency exchange rates; the possibility that the additional costs the Company will incur as a result of health care or other reform legislation may adversely affect the Company’s profit margins or the demand for the Company’s services; the possibility that the Company’s computer and communications hardware and software systems could be damaged or their service interrupted or the Company could experience a cybersecurity breach; and the possibility that the Company may fail to maintain adequate financial and management controls and as a result suffer errors in its financial reporting. Additionally, with respect to Protiviti, other risks and uncertainties include the fact that future success will depend on its ability to retain employees and attract clients; there can be no assurance that there will be ongoing demand for broad based consulting, regulatory compliance, technology services, public sector or other high demand advisory services; failure to produce projected revenues could adversely affect financial results; and there is the possibility of involvement in litigation relating to prior or current transactions or activities. Because long-term contracts are not a significant part of the Company’s business, future results cannot be reliably predicted by considering past trends or extrapolating past results.
Executive Overview
The Company achieved record levelsrecently completed a multiyear process to unify its family of service revenuesRobert Half endorsed divisional brands to a single brand, Robert Half. This simplifies the Company’s go-to-market brand structure for clients and earningscandidates and provides leverage for greater brand awareness and allows future flexibility to expand the Company’s existing functional specializations. In connection with this process, the Company’s current financial statement disclosures reflect new names for its reportable segments, including contract talent solutions (formerly temporary and consultant staffing), permanent placement talent solutions (formerly permanent placement staffing) and Protiviti (formerly risk consulting and internal audit services). What was previously referred to as staffing operations is now referred to as talent solutions.
The presentation of contract talent solutions includes functional specializations rather than the previously branded divisions. The functional specializations are: finance and accounting, which combines the former Accountemps® and Robert Half®Management Resources divisions; administrative and customer support, which consists of the former OfficeTeam®; and technology, which includes the former Robert Half® Technology.
The Company reported another quarter of year-over-year growth, over and above very strong growth reported in the third quarter due to a broad-based, global acceleration inprior year. Global labor demand for its staffingremains high, notwithstanding the increasingly uncertain economic outlook, although the sales cycle has lengthened. Reported results were once again unfavorably impacted by currency exchange rates as the U.S. dollar strengthened against the Euro and business consulting services.British pound. During the first three quarters of 2021,2022, service revenues were $4.69$5.51 billion, an increase of 23.3%17.5% from the prior year. Net income increased 103.3%18.5% to $431$510 million and diluted net income per share increased 105.9%20.8% to $3.85.$4.65.

20


The futureCompany’s talent solutions led the way, with permanent placement and contract talent solutions achieving year-over-year revenue growth of work increasingly includes flexible,38.2% and 18.4%, respectively. Protiviti also performed well, growing year-over-year revenues by 9.1%, and reached new all-time highs.
Remote and hybrid and fully remoteworking models andare expected to remain. This structural shift in how companies source talent plays to the Company can deliver deeper skills and more price-point choices to its clients by expanding candidate searches beyond local markets, leveragingCompany’s numerous strengths, including its global brand, office network, candidate database and advanced AI-driven technologies. This trend, together with elevated employee attrition rates at clients, has contributed to the Company's staffing results recovering from the recent downturn at a faster pace than experienced in the past.
Protiviti continues its trend of consecutive growth, with a highly diversified client base and suite of solution offerings. The collaboration between Protiviti and staffing continues to be a strong differentiator, and growth remains strong across internal audit, technology consulting, risk and compliance consulting, and business performance improvement.
Demand for the Company’s temporary and consultant staffing,contract talent solutions, permanent placement staffing,talent solutions, and risk consulting and internal audit servicestalent is largely dependent upon general economic and labor trends both domestically and abroad. The United StatesU.S. economic backdrop throughoutand labor trends for the first three quarters of 2021 was2022 remained conducive to growth for the Company as real gross domestic product (“GDP”) grew 6.1%, 6.5%, and 2.0% for the first, second, and third quarter, respectively, while the unemployment rate decreased from 6.7%3.9% in December 20202021 to 4.8%3.5% at the end of the third quarter of 2021. 2022. In the United States, the number ofU.S., job openings exceeded the number of hires at the end of September 2021, creating competition for skilled talent that increases the Company's value to clients. The U.S. labor market remains robust, with significantand quit rates remain elevated although modestly below all-time highs. Significant demand due to talent shortages persists across professional disciplines.

disciplines in the U.S., although general economic uncertainty is causing a lengthening of sales cycles as clients take more time to fill roles.
20


We monitorThe Company monitors various economic indicators and business trends in all of the countries in which we operateit operates to anticipate demand for the Company’s services. We evaluate theseThese trends are evaluated to determine the appropriate level of investment, including personnel, which will best position the Company for success in the current and future global macroeconomic environment. The Company’s investments in headcount are typically structured to proactively support and align with expected revenue growth trends and productivity metrics. We have limited visibilityVisibility into future revenues is limited not only due to the dependence on macroeconomic conditions noted above, but also because of the relatively short duration of the Company’s client engagements. Accordingly, we typically assessthe Company’s headcount and other investments are typically assessed on at least a quarterly basis. During the first three quarters of 2021,2022, the Companyincreased headcount across all segments when compared to prior year-end levels.
Capital expenditures, including $23.7 million for cloud computing arrangements, for the nine months ended September 30, 2021, totaled $48.5 million, approximately 84% of which represented investments in software initiatives and technology infrastructure, both of which are important to the Company’s sustainability and future growth opportunities. Capital expenditures for cloud computing arrangements are included in cash flows from operating activities on the Company’s Condensed Consolidated Statements of Cash Flows. Capital expenditures included amounts spent on tenant improvements and furniture and equipment in the Company’s leased offices. We currently expect that 2021 capital expenditures will range from $60 million to $70 million, of which $50 million to $60 million relates to software initiatives and technology infrastructure, including capitalized costs related to implementation of cloud computing arrangements.
Critical Accounting Policies and Estimates
The Company’s most critical accounting policies and estimates are those that involve subjective decisions or assessments and are included in the Company’s Annual Report on Form 10-K for the year ended December 31, 2020.2021. There were no material changes to the Company’s critical accounting policies or estimates for the nine months ended September 30, 2021.2022.
Recent Accounting Pronouncements
See Note B—“New Accounting Pronouncements” to the Company’s Condensed Consolidated Financial Statements included under Part I—Item 1 of this report.
Results of Operations
DemandThe Company analyzes its operating results for the Company’s temporary and consultant staffing,three reportable segments: contract talent solutions, permanent placement staffingtalent solutions, and Protiviti. The contract talent solutions and permanent placement talent solutions segments provide specialized engagement professionals and full-time personnel, respectively, for finance and accounting, technology, marketing and creative, legal, administrative and customer support roles. The Protiviti segment provides business and technology risk consulting and internal audit servicesservices.
Demand for the Company’s contract talent solutions, permanent placement talent solutions, and consulting talent is largely dependent upon general economic and labor market conditionstrends both domestically and abroad. Because of the inherent difficulty in predicting economic trends, future demand for the Company’s services cannot be forecast with certainty. Third quarter results show that the recovery from the recent economic downturn continues with strong momentum. As we have done historically, the Company will continue to invest in its people, its technology, its brands and its business model to strengthen the ability to connect people to meaningful new work and provide clients with the talent and deep subject matter expertise they need to confidently compete and grow.
The Company’s temporary and permanent placement staffingtalent solutions business has 321316 offices in 42 states, the District of Columbia and 17 foreign countries, while Protiviti has 6365 offices in 2423 states and 1213 foreign countries.






21


Non-GAAP Financial Measures
The financial results of the Company are prepared in conformity with accounting principles generally accepted in the United States of AmericaU.S. (“GAAP”) and the rules of the SEC. To help readers understand the Company’s financial performance, the Company supplements its GAAP financial results with the following non-GAAP measures: as adjusted revenue growth rates; adjusted gross margin; adjusted selling, general and administrative expense;expenses; segment income and combined segment income.
Variations in the Company’s financial results include the impact of changes in foreign currency exchange rates and billing days. The Company provides “as adjusted” revenue growth calculations to remove the impact of these items. These calculations show the year-over-year revenue growth rates for the Company’s lines of businessfunctional specializations and segments on both a reported basis and also on an as adjusted basis for global, U.S., and international operations. The Company has provided this data because it focuses on the Company’s revenue growth rates attributable to operating activities and aids in evaluating revenue trends over time. The Company expresses year-over-year revenue changes as calculated percentages using the same number of billing days and constant currency exchange rates.
In order to calculate constant currency revenue growth rates, as reported amounts are retranslated using foreign currency exchange rates from the prior year’s comparable period. Management then calculates a global, weighted-average number of billing days for each reporting period based upon input from all countries and all functional specializations and segments. In order to remove the fluctuations caused by comparable periods having different billing days, the Company calculates same billing day revenue growth rates by dividing each comparative period’s reported revenues by the calculated number of billing days for that period to arrive at a per billing day amount. Same billing day growth rates are then calculated based upon the per billing day amounts. The term “as adjusted” means that the impact of different billing days and currency fluctuations are removed from the revenue growth rate calculation.
The following measures: adjusted gross margin; adjusted selling, general and administrative expense;expenses; and segment income include gains and losses on investments held to fund the Company’s obligations under employee deferred compensation plans. The Company provides these measures because they are used by management to review its operational results.
Combined segment income is income before income taxes, adjusted for interest income net and amortization of intangible assets. The Company provides combined segment income because it is how the Companymanagement evaluates segment performance.
The non-GAAP financial measures provided herein may not provide information that is directly comparable to that provided by other companies in the Company’s industry, as other companies may calculate such financial results differently. The Company’s non-GAAP financial measures are not measurements of financial performance under GAAP and should not be considered as alternatives to amounts presented in accordance with GAAP. The Company does not consider these non-GAAP financial measures to be a substitute for, or superior to, the information provided by GAAP financial results. A reconciliation of the non-GAAP financial measures to the most directly comparable GAAP financial measures is provided on the following pages.
Refer to Item 3. “Quantitative and Qualitative Disclosures About Market Risk” for further discussion of the impact of foreign currency exchange rates on the Company’s results of operations and financial condition.
Three Months Ended September 30, 20212022 and 20202021
Service Revenues. The Company’s revenues were $1.83 billion for the three months ended September 30, 2022, increasing by 7.1% compared to $1.71 billion for the three months ended September 30, 2021, increasing by 43.9% compared to $1.19 billion for three months ended September 30, 2020.2021. Revenues from foreignU.S. operations represented 22.2%increased 10.0% to $1.47 billion (79.9% of total revenuesrevenue) for both the three months ended September 30, 2021 and 2020. The Company analyzes its revenues2022, compared to $1.33 billion (77.8% of total revenue) for the three reportable segments: temporary and consultant staffing, permanent placement staffing, and risk consulting and internal audit services.months ended September 30, 2021. Revenues from international operations decreased 3.3% to $368 million (20.1% of total revenue) for the three months ended September 30, 2022, compared to $381 million (22.2% of total revenue) for the three months ended September 30, 2021. Contributing factors for each reportable segment are discussed below in further detail.
Temporary and consultant staffingContract talent solutions revenues were $1.14 billion for the three months ended September 30, 2022, increasing by 8.1% compared to revenues of $1.05 billion for the three months ended September 30, 2021, increasing by 35.0% compared to revenues of $781 million for the three months ended September 30, 2020.2021. Key drivers of temporary and consultant staffingcontract talent solutions revenues include average hourly bill rates and the number of hours worked by the Company’s engagement professionals on client engagements. The increase in contract talent solutions revenues for the three months ended September 30, 2022, was primarily due to 10.3% increase in average bill rates, offset by a 2.2% decrease in the number of hours worked by the Company's engagement professionals.On an as adjusted basis, temporary and consultant staffingcontract talent solutions revenues increased 34.0%10.7% for the third quarter of 2021,2022, compared to the third quarter of 2020, due primarily to more hours worked by the Company’s engagement professionals on client engagements.2021. In the U.S., revenues in the third quarter of 20212022 increased 35.5%11.3% on both an as reported basis and on an as adjusted basis, compared to the third quarter of 2020.2021. For the Company’s international

22


operations, revenues for the third quarter of 2021 increased 33.0%2022 decreased 3.2% on an as reported basis, and increased 29.1%8.7% on an as adjusted basis compared to the third quarter of 2020.2021.
Permanent placement staffingtalent solutions revenues were $182 million for the three months ended September 30, 2022, increasing by 16.5% compared to revenues of $156 million for the three months ended September 30, 2021, increasing by 79.4% compared to revenues of $87 million for the three months ended September 30, 2020.2021. Key drivers of permanent placement staffingtalent solutions revenues consist of the number of candidate placements and average fees earned per placement. The increase in permanent placement staffing revenues for the three months ended September 30, 2022, was primarily due to a 9.2% increase in the number of placements and a 7.3% increase in average fees earned per placement. On an as adjusted basis, permanent placement staffingtalent solutions revenues increased 77.7%20.3% for the third quarter of 2021,2022, compared to the third quarter of 2020, driven by an increase in number of placements.2021. In the U.S., revenues for the third quarter of 20212022 increased 85.1%22.4% on both an as reported basis and on an as adjusted basis, compared to the third quarter of 2020.2021. For the Company’s international operations, revenues for the third quarter of 20212022 increased 67.3%2.9% on an as reported basis and 62.1%15.4% on an as adjusted basis, compared to the third quarter of 2020.2021. Historically, demand for permanent placement staffingtalent solutions is even more

22


sensitive to economic and labor market conditions than demand for temporary and consultant staffingcontract talent solutions and this is expected to continue.
Risk consulting and internal audit servicesProtiviti revenues were $511 million for the three months ended September 30, 2022, increasing by 2.0% compared to revenues of $501 million for the three months ended September 30, 2021, increasing by 56.1% compared to revenues of $321 million for the three months ended September 30, 2020.2021. Key drivers of risk consulting and internal audit servicesProtiviti revenues are the billable hours worked by consultants on client engagements and average hourly bill rates. The increase in Protiviti revenues for the three months ended September 30, 2022, was primarily due to a 22.6% increase in average hourly bill rates, partially offset by a 20.6% decrease in billable hours. The increase in hourly bill rates and decrease in billable hours for the three months ended September 30, 2022, was primarily due to an increase in the mix of full-time Protiviti consultants relative to contractors. On an as adjusted basis, risk consulting and internal audit servicesProtiviti revenues increased 55.1%4.8% for the third quarter of 2021,2022, compared to the third quarter of 2020, due primarily to an increase in billable hours.2021. In the U.S., revenues in the third quarter of 20212022 increased 53.7%4.1% on both an as reported basis and on an as adjusted basis, compared to the third quarter of 2020. The2021. For the Company’s risk consulting and internal audit servicesinternational operations, revenues for the third quarter of 2021 from international operations increased 65.9%2022 decreased 6.3% on an as reported basis and 61.4%increased 7.3% on an as adjusted basis, compared to the third quarter of 2020.2021.
A reconciliation of the non-GAAP year-over-year revenue growth rates to the as reported year-over-year revenue growth rates for the three months ended September 30, 2021,2022, is presented in the following table:
GlobalUnited StatesInternational
Temporary and consultant staffing
As Reported35.0 %35.5 %33.0 %
Billing Days Impact-0.2 %0.0 %-0.5 %
Currency Impact-0.8 %-3.4 %
As Adjusted34.0 %35.5 %29.1 %
Permanent placement staffing
As Reported79.4 %85.1 %67.3 %
Billing Days Impact-0.2 %0.0 %-0.6 %
Currency Impact-1.5 %-4.6 %
As Adjusted77.7 %85.1 %62.1 %
Risk consulting and internal audit services
As Reported56.1 %53.7 %65.9 %
Billing Days Impact-0.3 %0.0 %-0.7 %
Currency Impact-0.7 %-3.8 %
As Adjusted55.1 %53.7 %61.4 %
GlobalUnited StatesInternational
Contract talent solutions
As Reported8.1 %11.3 %-3.2 %
Billing Days Impact0.1 %0.0 %0.5 %
Currency Impact2.5 %11.4 %
As Adjusted10.7 %11.3 %8.7 %
Permanent placement talent solutions
As Reported16.5 %22.4 %2.9 %
Billing Days Impact0.2 %0.0 %0.6 %
Currency Impact3.6 %11.9 %
As Adjusted20.3 %22.4 %15.4 %
Protiviti
As Reported2.0 %4.1 %-6.3 %
Billing Days Impact0.2 %0.0 %0.5 %
Currency Impact2.6 %13.1 %
As Adjusted4.8 %4.1 %7.3 %
Gross Margin.Margin.    The Company’s gross margin dollars were $788 million for the three months ended September 30, 2022, up 8.6% from $725 million for the three months ended September 30, 2021, increasing by 55.2% compared to $467 million for the three months ended September 30, 2020.2021. Contributing factors for each reportable segment are discussed below in further detail.
Gross margin dollars for temporarycontract talent solutions represent revenues less costs of services, which consist of payroll, payroll taxes and consultantbenefit costs for engagement professionals, and reimbursable expenses. The key drivers of gross margin are: i) pay-bill spreads, which represent the differential between wages paid to engagement professionals and amounts billed to clients; ii) fringe costs, which are primarily composed of payroll taxes and benefit costs; and iii) conversion revenues, which are earned when a contract talent solutions position converts to a permanent position with the Company’s client. Gross margin dollars for contract talent solutions were $450 million for the three months ended September 30, 2022, up 6.7% from $421 million for the

23


three months ended September 30, 2021. As a percentage of revenues, gross margin dollars for contract talent solutions were 39.4% in the third quarter of 2022, down from 40.0% in the third quarter of 2021. This year-over-year decrease in gross margin percentage was primarily attributable to higher fringe costs.
Gross margin dollars for permanent placement talent solutions represent revenues less reimbursable expenses. Gross margin dollars for permanent placement talent solutions were $182 million for the three months ended September 30, 2022, up 16.6% from $156 million for the three months ended September 30, 2021. Because reimbursable expenses for permanent placement talent solutions are de minimis, the increase in gross margin dollars is substantially explained by the increase in revenues previously discussed.
Gross margin dollars for Protiviti represent revenues less costs of services, which consist primarily of professional staff payroll, payroll taxes, benefit costs and reimbursable expenses. The primary drivers of Protiviti’s gross margin are: i) the relative composition and number of professional staff and their respective pay and bill rates; and ii) staff utilization, which is the relationship of time spent on client engagements in proportion to the total time available for Protiviti’s staff. Gross margin dollars for Protiviti were $156 million for the three months ended September 30, 2022, up 5.6% from $148 million for the three months ended September 30, 2021. As a percentage of revenues, reported gross margin dollars for Protiviti were 30.5% in the third quarter of 2022, up from 29.5% in the third quarter of 2021. As a percentage of revenues, adjusted gross margin dollars for Protiviti were 30.0% in the third quarter of 2022, up from 29.4% in the third quarter of 2021. The year-over-year increase in adjusted gross margin percentage was due to the relative composition of and number of professional staff and their respective pay and bill rates.
The Company's gross margin by reporting segment is summarized as follows (in thousands):
Three Months Ended September 30,Relationships
As ReportedAs AdjustedAs ReportedAs Adjusted
20222021202220212022202120222021
Gross Margin
Contract talent solutions$449,579 $421,419 $449,579 $421,419 39.4 %40.0 %39.4 %40.0 %
Permanent placement talent solutions182,034 156,170 182,034 156,170 99.8 %99.8 %99.8 %99.8 %
Protiviti155,996 147,738 153,296 147,461 30.5 %29.5 %30.0 %29.4 %
Total$787,609 $725,327 $784,909 $725,050 43.0 %42.4 %42.8 %42.3 %
The following tables provide reconciliations of the non-GAAP adjusted gross margin to reported gross margin for the three months ended September 30, 2022 and 2021 (in thousands):
Three Months Ended September 30, 2022
Contract Talent SolutionsPermanent Placement Talent SolutionsProtivitiTotal
$% of Revenue$% of Revenue$% of Revenue$% of Revenue
Gross Margin
As Reported$449,579 39.4 %$182,034 99.8 %$155,996 30.5 %$787,609 43.0 %
Adjustments (1)— — — — (2,700)(0.5 %)(2,700)(0.2 %)
As Adjusted$449,579 39.4 %$182,034 99.8 %$153,296 30.0 %$784,909 42.8 %
Three Months Ended September 30, 2021
Contract Talent SolutionsPermanent Placement Talent SolutionsProtivitiTotal
$% of Revenue$% of Revenue$% of Revenue$% of Revenue
Gross Margin
As Reported$421,419 40.0 %$156,170 99.8 %$147,738 29.5 %$725,327 42.4 %
Adjustments (1)— — — — (277)(0.1 %)(277)(0.1 %)
As Adjusted$421,419 40.0 %$156,170 99.8 %$147,461 29.4 %$725,050 42.3 %
(1)Changes in the Company’s deferred compensation obligations are included in selling, general and administrative expenses or, in the case of Protiviti, costs of services, while the related investment (income) loss is presented separately. The non-GAAP financial adjustments shown in the table above are to reclassify investment income from investments held in employee deferred compensation trusts to the same line item that includes the corresponding change in obligation. These adjustments have no impact to income before income taxes.

24


Selling, General and Administrative Expenses.    The Company’s selling, general and administrative expenses consist primarily of staff compensation, advertising, variable overhead, depreciation, and occupancy costs. The Company’s selling, general and administrative expenses were $549 million for the three months ended September 30, 2022, up 10.7% from $496 million for the three months ended September 30, 2021. As a percentage of revenues, reported selling, general and administrative expenses were 29.9% in the third quarter of 2022, up from 28.9% in the third quarter of 2021. As a percentage of revenues, adjusted selling, general and administrative expenses were 30.6% in the third quarter of 2022, up from 29.0% in the third quarter of 2021. Contributing factors for each reportable segment are discussed below in further detail.
Selling, general and administrative expenses for contract talent solutions were $319 million for the three months ended September 30, 2022, increasing by 2.7% from $310 million for the three months ended September 30, 2021. As a percentage of revenues, reported selling, general and administrative expenses for contract talent solutions were 27.9% in the third quarter of 2022, down from 29.4% in the third quarter of 2021. As a percentage of revenues, adjusted selling, general and administrative expenses for contract talent solutions were 28.9% in the third quarter of 2022, down from 29.5% in the third quarter of 2021, due primarily to positive leverage from an increase in revenues.
Selling, general and administrative expenses for permanent placement talent solutions were $148 million for the three months ended September 30, 2022, increasing by 18.7% from $125 million for the three months ended September 30, 2021. As a percentage of revenues, reported selling, general and administrative expenses for permanent placement talent solutions were 81.3% in the third quarter of 2022, up from 79.9% in the third quarter of 2021. As a percentage of revenues, adjusted selling, general and administrative expenses for permanent placement was 82.2% in the third quarter of 2022, up from 80.0% in the third quarter of 2021, due primarily to higher staff compensation costs.
Selling, general and administrative expenses for the Company’s Protiviti division were $82 million for the three months ended September 30, 2022, increasing by 35.2% from $61 million for the three months ended September 30, 2021. As a percentage of revenues, selling, general and administrative expenses for Protiviti services were 16.0% in the third quarter of 2022, up from 12.1% in the third quarter of 2021, due primarily to operating expenditures returning to more normal levels.
The Company's selling, general and administrative expenses by reportable segment are summarized as follows: (in thousands):
Three Months Ended September 30,Relationships
As ReportedAs AdjustedAs ReportedAs Adjusted
20222021202220212022202120222021
Selling, General and
  Administrative Expenses
Contract talent solutions$318,462 $310,112 $329,531 $311,409 27.9 %29.4 %28.9 %29.5 %
Permanent placement talent solutions148,290 124,955 149,856 125,140 81.3 %79.9 %82.2 %80.0 %
Protiviti81,827 60,509 81,827 60,509 16.0 %12.1 %16.0 %12.1 %
Total$548,579 $495,576 $561,214 $497,058 29.9 %28.9 %30.6 %29.0 %
The following tables provide reconciliations of the non-GAAP selling, general and administrative expenses to reported selling, general and administrative expenses for the three months ended September 30, 2022 and 2021 (in thousands):
Three Months Ended September 30, 2022
Contract Talent SolutionsPermanent Placement Talent SolutionsProtivitiTotal
$% of Revenue$% of Revenue$% of Revenue$% of Revenue
Selling, General and
  Administrative Expenses
As Reported$318,462 27.9 %$148,290 81.3 %$81,827 16.0 %$548,579 29.9 %
Adjustments (1)11,069 1.0 %1,566 0.9 %— — 12,635 0.7 %
As Adjusted$329,531 28.9 %$149,856 82.2 %$81,827 16.0 %$561,214 30.6 %

25


Three Months Ended September 30, 2021
Contract Talent SolutionsPermanent Placement Talent SolutionsProtivitiTotal
$% of Revenue$% of Revenue$% of Revenue$% of Revenue
Selling, General and
  Administrative Expenses
As Reported$310,112 29.4 %$124,955 79.9 %$60,509 12.1 %$495,576 28.9 %
Adjustments (1)1,297 0.1 %185 0.1 %— — 1,482 0.1 %
As Adjusted$311,409 29.5 %$125,140 80.0 %$60,509 12.1 %$497,058 29.0 %
(1)Changes in the Company’s deferred compensation obligations are included in selling, general and administrative expenses or, in the case of Protiviti, costs of services, while the related investment (income) loss is presented separately. The non-GAAP financial adjustments shown in the table above are to reclassify investment income from investments held in employee deferred compensation trusts to the same line item that includes the corresponding change in obligation. These adjustments have no impact to income before income taxes.
(Income) Loss from Investments Held in Employee Deferred Compensation Trusts. Under the Company’s employee deferred compensation plans, employees direct the investment of their account balances, and the Company invests amounts held in the associated investment trusts consistent with these directions. As realized and unrealized investment gains and losses occur, the Company’s employee deferred compensation obligation to employees changes and adjustments are recorded in selling, general and administrative expenses, or in the case of Protiviti, costs of services. The value of the related investment trust assets also changes by the equal and offsetting amount, leaving no net costs to the Company. The Company’s (income) loss from investments held in employee deferred compensation trusts consists primarily of unrealized and realized gains and losses and dividend income from trust investments and is presented separately on the unaudited Condensed Consolidated Statements of Operations. The Company’s loss from investments held in employee deferred compensation trusts was a loss of $15 million and $2 million for the three months ended September 30, 2022 and 2021, respectively. The increased loss from trust investments was due to negative market returns in the third quarter of 2022.
Income Before Income Taxes and Segment Income. The Company’s total income before income taxes was $226 million, or 12.3% of revenues, for the three months ended September 30, 2022, down from $228 million or 13.3% of revenues, for the three months ended September 30, 2021. Combined segment income was $224 million, or 12.2% of revenues, for the three months ended September 30, 2022, down from $228 million, or 13.3% of revenues, for the three months ended September 30, 2021.
The following table provides a reconciliation of the non-GAAP combined segment income to reported income before income taxes for the three months ended September 30, 2022 and 2021 (in thousands):
 Three Months Ended September 30,
 2022% of Revenue2021% of Revenue
Income before income taxes$225,624 12.3 %$227,658 13.3 %
Interest income, net(2,346)(0.1 %)(238)0.0 %
Amortization of intangible assets417 0.0 %572 0.0 %
Combined segment income$223,695 12.2 %$227,992 13.3 %
Contract talent solutions segment income was $120 million, or 10.5% of applicable revenues, for the three months ended September 30, 2022, up from $110 million, or 10.4% of applicable revenues, for the three months ended September 30, 2021. Permanent placement talent solutions segment income was $32 million, or 17.6% of applicable revenues, for the three months ended September 30, 2022, up from $31 million, or 19.8% of applicable revenues, for the three months ended September 30, 2021. Protiviti segment income was $72 million, or 14.0% of applicable revenues, for the three months ended September 30, 2022, down from $87 million, or 17.3% of applicable revenues, for the three months ended September 30, 2021.
Provision for income taxes. The provision for income taxes was 26.3% and 24.9% for the three months ended September 30, 2022 and 2021, respectively.

26


Nine Months EndedSeptember 30, 2022 and 2021
Service Revenues. The Company’s revenues were $5.51 billion for the nine months ended September 30, 2022, increasing by 17.5% compared to $4.69 billion for the nine months ended September 30, 2021. Revenues from U.S. operations increased 19.9% to $4.35 billion (78.9% of total revenue) for the nine months ended September 30, 2022, compared to $3.63 billion (77.3% of total revenue) for the nine months ended September 30, 2021. Revenues from international operations increased 9.3% to $1.16 billion (21.1% of total revenue) for the nine months ended September 30, 2022, compared to $1.06 billion (22.7% of total revenue) for the nine months ended September 30, 2021.Contributing factors for each reportable segment are discussed below in further detail.
Contract talent solutions revenues were $3.46 billion for the nine months ended September 30, 2022, increasing by 18.4% compared to revenues of $2.92 billion for the nine months ended September 30, 2021. Key drivers of contract talent solutions revenues include average hourly bill rates and the number of hours worked by the Company’s engagement professionals on client engagements. The increase in contract talent solutions revenues for the nine months ended September 30, 2022, was primarily due to 9.3% increase in average bill rates, and an 8.0% increase in the number of hours worked by the Company's engagement professionals. On an as adjusted basis, contract talent solutions revenues in the first three quarters of 2022 increased 20.4% compared to the first three quarters of 2021. In the U.S., revenues in the first three quarters of 2022 increased 21.8% on both an as reported basis and an as adjusted basis, compared to the first three quarters of 2021. For the Company’s international operations, revenues for the first three quarters of 2022 increased 7.0% on an as reported basis and increased 16.0% on an as adjusted basis, compared to the first three quarters of 2021.
Permanent placement talent solutions revenues were $569 million for the nine months ended September 30, 2022, increasing by 38.2% compared to revenues of $412 million for the nine months ended September 30, 2021. Key drivers of permanent placement talent solutions revenues consist of the number of candidate placements and average fees earned per placement. The increase in permanent placement staffing revenues for the nine months ended September 30, 2022, was primarily due to a 28.9% increase in the number of placements and a 9.3% increase in average fees earned per placement. On an as adjusted basis, permanent placement talent solutions revenues increased 41.3% for the first three quarters of 2022, compared to the first three quarters of 2021. In the U.S., revenues for the first three quarters of 2022 increased 44.8% on both an as reported basis and an as adjusted basis, compared to the first three quarters of 2021. For the Company’s international operations, revenues for the first three quarters of 2022 increased 23.6% on an as reported basis, and increased 33.5% on an as adjusted basis, compared to the first three quarters of 2021. Historically, demand for permanent placement talent solutions is even more sensitive to economic and labor market conditions than demand for contract talent solutions and this is expected to continue.
Protiviti revenues were $1.48 billion for the nine months ended September 30, 2022, increasing by 9.1% compared to revenues of $1.36 billion for the nine months ended September 30, 2021. Key drivers of Protiviti revenues are the billable hours worked by consultants on client engagements and average hourly bill rates. The increase in Protiviti revenues for the nine months ended September 30, 2022, was primarily due to a 17.3% increase in average hourly bill rates, partially offset by a 8.3% decrease in billable hours. The increase in hourly bill rates and decrease in billable hours for the nine months ended September 30, 2022, was primarily due to an increase in the mix of full-time Protiviti consultants relative to contractors. On an as adjusted basis, Protiviti revenues increased 11.3% for the first three quarters of 2022, compared to the first three quarters of 2021. In the U.S., revenues in the first three quarters of 2022 increased 9.3% on both an as reported basis and an as adjusted basis, compared to the first three quarters of 2021. For the Company’s international operations, revenues in the first three quarters of 2022 increased 8.3% on an as reported basis, and increased 19.2% on an as adjusted basis, compared to the first three quarters of 2021.

27


A reconciliation of the non-GAAP year-over-year revenue growth rates to the as reported year-over-year revenue growth rates for the nine months ended September 30, 2022, is presented in the following table:
GlobalUnited StatesInternational
Contract talent solutions
As Reported18.4 %21.8 %7.0 %
Billing Days Impact0.1 %0.0 %0.1 %
Currency Impact1.9 %8.9 %
As Adjusted20.4 %21.8 %16.0 %
Permanent placement talent solutions
As Reported38.2 %44.8 %23.6 %
Billing Days Impact0.1 %0.0 %0.1 %
Currency Impact3.0 %9.8 %
As Adjusted41.3 %44.8 %33.5 %
Protiviti
As Reported9.1 %9.3 %8.3 %
Billing Days Impact0.0 %0.0 %0.2 %
Currency Impact2.2 % ―10.7 %
As Adjusted11.3 %9.3 %19.2 %
Gross Margin.    The Company’s gross margin dollars were $2.38 billion for the nine months ended September 30, 2022, up 21.7% from $1.95 billion for the nine months ended September 30, 2021. Contributing factors for each reportable segment are discussed below in further detail.
Gross margin dollars for contract talent solutions represent revenues less costs of services, which consist of payroll, payroll taxes and benefit costs for engagement professionals, and reimbursable expenses. The key drivers of gross margin are: i) pay-bill spreads, which represent the differential between wages paid to engagement professionals and amounts billed to clients; ii) fringe costs, which are primarily composed of payroll taxes and benefit costs; and iii) conversion revenues, which are earned when a temporary position converts to a permanent position with the Company’s client.
Gross margin dollars for the Company’s temporary and consultant staffing divisioncontract talent solutions were $421 million$1.38 billion for the threenine months ended September 30, 2021, increasing 43.7% compared to $293 million2022, up 19.2% from $1.15 billion for the threenine months ended September 30, 2020.2021. As a percentage of revenues, gross margin dollars for temporary and consultant staffing was 40.0% forcontract talent solutions were 39.8% in the first three months ended September 30, 2021,quarters of 2022, up from 37.5% for39.5% in the first three months ended September 30, 2020.quarters of 2021. This year-over-year increaseimprovement in gross margin percentage was primarily attributabledue to higher pay-bill spreads and higher conversion revenues.
Gross margin dollars for permanent placement staffingtalent solutions represent revenues less reimbursable expenses. Gross margin dollars for the Company’s permanent placement staffing divisiontalent solutions were $156$568 million for the threenine months ended September 30, 2021, increasing 79.4%2022, up 38.2% from $87$411 million for the threenine months ended September 30, 2020.2021 Because reimbursable expenses for permanent placement staffingtalent solutions are de minimis, the increase in gross margin dollars areis substantially explained by the increase in revenues previously discussed.
Gross margin dollars for risk consulting and internal audit servicesProtiviti represent revenues less costs of services, which consist primarily of professional staff payroll, payroll taxes, benefit costs and reimbursable expenses. The primary drivers of risk consulting and internal audit servicesProtiviti's gross margin are: i) the relative composition of and number of professional staff and their respective pay and bill rates; and ii) staff utilization, which is the relationship of time spent on client engagements in proportion to the total time available for the Company’s risk consulting and internal audit servicesProtiviti staff. Gross margin dollars for the

23


Company’s risk consulting and internal audit divisionProtiviti were $148$431 million for the threenine months ended September 30, 2021, increasing 69.8% compared to $872022, up 11.4% from $386 million for the threenine months ended September 30, 2020.2021. As a percentage of revenues, reported gross margin dollars for risk consulting and internal audit servicesProtiviti were 29.1% in the third quarterfirst three quarters of 2021 was 29.5%,2022, up from 27.1%28.5% in the third quarterfirst three quarters of 2020.2021. As a percentage of revenues, adjusted gross margin dollars for risk consulting and internal audit servicesProtiviti were 29.4%27.9% in the third quarterfirst three quarters of 2021, up2022, down from 28.1%28.9% in the third quarterfirst three quarters of 2020.2021. The year-over-year improvementdecrease in adjusted gross margin percentage was primarily due to lower staff utilization rates.

28


The Company's gross margin by reportable segment are summarized as follows: (in thousands):
Nine Months Ended September 30,Relationships
As ReportedAs AdjustedAs ReportedAs Adjusted
20222021202220212022202120222021
Gross Margin
Contract talent solutions$1,376,293 $1,154,420 $1,376,293 $1,154,420 39.8 %39.5 %39.8 %39.5 %
Permanent placement talent solutions568,147 411,122 568,147 411,122 99.8 %99.8 %99.8 %99.8 %
Protiviti430,562 386,367 412,603 391,932 29.1 %28.5 %27.9 %28.9 %
Total$2,375,002 $1,951,909 $2,357,043 $1,957,474 43.1 %41.6 %42.8 %41.7 %
The following tables provide reconciliations of the relative compositionnon-GAAP adjusted gross margin to reported gross margin for the nine months ended September 30, 2022 and 2021 (in thousands):
Nine Months Ended September 30, 2022
Contract Talent SolutionsPermanent Placement Talent SolutionsProtivitiTotal
$% of Revenue$% of Revenue$% of Revenue$% of Revenue
Gross Margin
As Reported$1,376,293 39.8 %$568,147 99.8 %$430,562 29.1 %$2,375,002 43.1 %
Adjustments (1)— — — — (17,959)(1.2 %)(17,959)(0.3 %)
As Adjusted$1,376,293 39.8 %$568,147 99.8 %$412,603 27.9 %$2,357,043 42.8 %
Nine Months Ended September 30, 2021
Contract Talent SolutionsPermanent Placement Talent SolutionsProtivitiTotal
$% of Revenue$% of Revenue$% of Revenue$% of Revenue
Gross Margin
As Reported$1,154,420 39.5 %$411,122 99.8 %$386,367 28.5 %$1,951,909 41.6 %
Adjustments (1)— — — — 5,565 0.4 %5,565 0.1 %
As Adjusted$1,154,420 39.5 %$411,122 99.8 %$391,932 28.9 %$1,957,474 41.7 %
(1)Changes in the Company’s deferred compensation obligations are included in selling, general and administrative expenses or, in the case of and numberProtiviti, costs of professional staff and their respective pay and bill rates.services, while the related investment (income) loss is presented separately. The non-GAAP financial adjustments shown in the table above are to reclassify investment income from investments held in employee deferred compensation trusts to the same line item that includes the corresponding change in obligation. These adjustments have no impact to income before income taxes.
Selling, General and Administrative Expenses.Expenses.    The Company’s selling, general and administrative expenses consist primarily of staff compensation, advertising, variable overhead, depreciation, and occupancy costs. The Company’s selling, general and administrative expenses were $496 million$1.57 billion for the threenine months ended September 30, 2021, increasing 26.8%2022, up 11.8% from $391 million$1.41 billion for the threenine months ended September 30, 2020.2021. As a percentage of revenues, the Company’s reported selling, general and administrative expenses were 28.9% for28.5% in the third quarterfirst three quarters of 2021,2022, down from 32.8%30.0% in the third quarterfirst three quarters of 2020.2021. As a percentage of revenues, the Company’s adjusted selling, general and administrative expenses were 29.0%30.2% in the third quarterfirst three quarters of 2021, down2022, up from 30.9%29.3% in the third quarterfirst three quarters of 2020.2021. Contributing factors for each reportable segment are discussed below in further detail.
Selling, general and administrative expenses for the Company’s temporary and consultant staffing divisioncontract talent solutions were $310$908 million for the threenine months ended September 30, 2021,2022, increasing 14.9%by 0.5% from $270$904 million for the threenine months ended September 30, 2020.2021. As a percentage of revenues, reported selling, general and administrative expenses for temporary and consultant staffingcontract talent solutions were 29.4%26.2% in the third quarterfirst three quarters of 2021,2022, down from 34.5%30.9% in the third quarterfirst three quarters of 2020.2021. As a percentage of revenues, adjusted selling, general and administrative expenses for temporary and consultant staffingcontract talent solutions were 29.5%28.6% in the third quarterfirst three quarters of 2021,2022, down from 31.9%29.9% in the third quarterfirst three quarters of 20202021, due primarily to positive leverage from an increase in revenues.
Selling, general and administrative expenses for the Company’s permanent placement staffing divisiontalent solutions were $125$450 million for the threenine months ended September 30, 2021,2022, increasing by 57.8% compared to $7934.3% from $335 million for the threenine months ended September 30, 2020.2021. As a percentage of revenues, reported selling, general and administrative expenses for permanent placement staffingtalent solutions were 79.9%79.1% in the third quarterfirst three quarters of 2021,2022, down from 90.8%81.4% in the third quarterfirst three quarters of 2020.2021. As a percentage of revenues,

29


adjusted selling, general and administrative expenses for permanent placement staffingtalent solutions was 80.0%81.1% in the third quarterfirst three quarters of 2021, down2022, up from 88.2%80.6% in the third quarterfirst three quarters of 20202021, due primarily to positive leverage from an increase in revenues.higher staff compensation costs.
Selling, general and administrative expenses for the Company’s risk consulting and internal audit services divisionProtiviti were $61$214 million for the threenine months ended September 30, 2021,2022, increasing by 45.3% compared to $4227.5% from $168 million for the threenine months ended September 30, 2020.2021. As a percentage of revenues, selling, general and administrative expenses for risk consulting and internal audit servicesProtiviti were 12.1%14.4% in the third quarterfirst three quarters of 2021, down2022, up from 13.0%12.4% in the third quarterfirst three quarters of 20202021, due primarily to positive leverage from an increase in revenues.operating expenditures returning to more normal levels.

The Company's selling, general and administrative expenses by reportable segment are summarized as follows: (in thousands):

Nine Months Ended September 30,Relationships
As ReportedAs AdjustedAs ReportedAs Adjusted
20222021202220212022202120222021
Selling, General and
  Administrative Expenses
Contract talent solutions$907,886 $903,739 $989,432 $874,723 26.2 %30.9 %28.6 %29.9 %
Permanent placement talent solutions450,437 335,316 461,890 331,858 79.1 %81.4 %81.1 %80.6 %
Protiviti213,844 167,676 213,844 167,676 14.4 %12.4 %14.4 %12.4 %
Total$1,572,167 $1,406,731 $1,665,166 $1,374,257 28.5 %30.0 %30.2 %29.3 %




24


A reconciliationThe following tables provide reconciliations of the non-GAAP adjusted summary of operationsselling, general and administrative expenses to the reported summary of operations,selling, general and administrative expenses for the threenine months ended September 30, 20212022 and 2020 is presented in the following table2021 (in thousands):
Three Months Ended September 30,Relationships
202120202021202020212020
ReportedAdjustmentsAdjusted (1)ReportedAdjustmentsAdjusted (1)ReportedAdjusted
SERVICE REVENUES:
Accountemps$492,558 $— $492,558 $351,598 $— $351,598 28.8 %29.5 %28.8 %29.6 %
OfficeTeam279,370 — 279,370 173,685 — 173,685 16.3 %14.6 %16.3 %14.6 %
Robert Half Technology215,500 — 215,500 161,007 — 161,007 12.6 %13.5 %12.6 %13.5 %
Robert Half Management
Resources
239,807 — 239,807 154,917 — 154,917 14.0 %13.0 %14.0 %13.0 %
Elimination of intersegment
revenues
(172,534)— (172,534)(59,816)— (59,816)(10.1 %)(5.0 %)(10.1 %)(5.0 %)
Temporary and consultant staffing1,054,701 — 1,054,701 781,391 — 781,391 61.6 %65.7 %61.6 %65.7 %
Permanent placement staffing156,444 — 156,444 87,203 — 87,203 9.1 %7.3 %9.1 %7.3 %
Protiviti501,421 — 501,421 321,303 — 321,303 29.3 %27.0 %29.3 %27.0 %
Total$1,712,566 $— $1,712,566 $1,189,897 $— $1,189,897 100.0 %100.0 %100.0 %100.0 %
GROSS MARGIN:
Temporary and consultant staffing$421,419 $— $421,419 $293,318 $— $293,318 40.0 %37.5 %40.0 %37.5 %
Permanent placement staffing156,170 — 156,170 87,043 — 87,043 99.8 %99.8 %99.8 %99.8 %
Protiviti147,738 (277)147,461 86,985 3,392 90,377 29.5 %27.1 %29.4 %28.1 %
Total$725,327 $(277)$725,050 $467,346 $3,392 $470,738 42.4 %39.3 %42.3 %39.6 %
SELLING GENERAL AND
ADMINISTRATIVE EXPENSE:
Temporary and consultant staffing$310,112 $1,297 $311,409 $269,963 $(20,424)$249,539 29.4 %34.5 %29.5 %31.9 %
Permanent placement staffing124,955 185 125,140 79,194 (2,279)76,915 79.9 %90.8 %80.0 %88.2 %
Protiviti60,509 — 60,509 41,642 — 41,642 12.1 %13.0 %12.1 %13.0 %
Total$495,576 $1,482 $497,058 $390,799 $(22,703)$368,096 28.9 %32.8 %29.0 %30.9 %
OPERATING/SEGMENT INCOME:
Temporary and consultant staffing$111,307 $(1,297)$110,010 $23,355 $20,424 $43,779 10.6 %3.0 %10.4 %5.6 %
Permanent placement staffing31,215 (185)31,030 7,849 2,279 10,128 20.0 %9.0 %19.8 %11.6 %
Protiviti87,229 (277)86,952 45,343 3,392 48,735 17.4 %14.1 %17.3 %15.2 %
Total$229,751 $(1,759)$227,992 $76,547 $26,095 $102,642 13.4 %6.4 %13.3 %8.6 %
(Income) loss from investments held in
employee deferred compensation trusts
1,759 (1,759)— (26,095)26,095 — (0.1 %)2.2 %0.0 %0.0 %
Amortization of intangible assets572 — 572 334 — 334 0.0 %0.0 %0.0 %0.0 %
Interest income, net(238)— (238)(202)— (202)0.0 %0.0 %0.0 %0.0 %
Income before income taxes$227,658 $— $227,658 $102,510 $— $102,510 13.3 %8.6 %13.3 %8.6 %
Nine Months Ended September 30, 2022
Contract Talent SolutionsPermanent Placement Talent SolutionsProtivitiTotal
$% of Revenue$% of Revenue$% of Revenue$% of Revenue
Selling, General and
  Administrative Expenses
As Reported$907,886 26.2 %$450,437 79.1 %$213,844 14.4 %$1,572,167 28.5 %
Adjustments (1)81,546 2.4 %11,453 2.0 %— — 92,999 1.7 %
As Adjusted$989,432 28.6 %$461,890 81.1 %$213,844 14.4 %$1,665,166 30.2 %
Nine Months Ended September 30, 2021
Contract Talent SolutionsPermanent Placement Talent SolutionsProtivitiTotal
$% of Revenue$% of Revenue$% of Revenue$% of Revenue
Selling, General and
  Administrative Expenses
As Reported$903,739 30.9 %$335,316 81.4 %$167,676 12.4 %$1,406,731 30.0 %
Adjustments (1)(29,016)(1.0 %)(3,458)(0.8 %)— — (32,474)(0.7 %)
As Adjusted$874,723 29.9 %$331,858 80.6 %$167,676 12.4 %$1,374,257 29.3 %
(1)Changes in the Company’s deferred compensation obligations are included in selling, general and administrative expenseexpenses or, in the case of Protiviti, costs of services, while the related investment (income) loss is presented separately. The non-GAAP financial measuresadjustments shown in the table above are adjusted to reclassify investment (income) lossincome from investments held in employee deferred compensation trusts to the same line item whichthat includes the corresponding change in obligation. These adjustments have no impact to income before income taxes.

2530


(Income) Loss from Investments Held in Employee Deferred Compensation Trusts. Under the Company’s employee deferred compensation plans, employees direct the investment of their account balances, and the Company invests amounts held in the associated investment trusts consistent with these directions. As realized and unrealized investment gains and losses occur, the Company’s employee deferred compensation obligation to employees changes accordingly. Changes in the Company’s deferred compensation obligations noted above remainand adjustments are recorded in selling, general and administrative expenses, or in the case of the Company’s risk consulting and internal audit services division,Protiviti, costs of services. The value of the related investment trust assets also changes by the equal and offsetting amount, leaving no net costs to the Company. The Company’s (income) loss from investments held in employee deferred compensation trusts consists primarily of unrealized and realized gains and losses and dividend income from trust investments.investments and is presented separately on the unaudited Condensed Consolidated Statements of Operations. The Company’s (income) loss from investments held in employee deferred compensation trusts was $2a loss of $111 million and ($26 million) for the threenine months ended September 30, 2021 and 2020, respectively.2022, compared to income of $38 million for the nine months ended September 30, 2021. The loss from trust investments was due to negative market returns in 2022.
Income Before Income Taxes and Segment Income. The Company’s total income before income taxes was $228$694 million, or 13.3%12.6% of revenues, for the three months ended September 30, 2021, up from $103 million or 8.6% of revenues, for the three months ended September 30, 2020. Combined segment income was $228 million, or 13.3% of revenues, for the three months ended September 30, 2021, up from $103 million, or 8.6% of revenues, for the three months ended September 30, 2020.
The following table provides a reconciliation of the non-GAAP combined segment income to reported income before income taxes for the three months ended September 30, 2021 and 2020 (in thousands):
 Three Months Ended
September 30,
 20212020
Income before income taxes$227,658 $102,510 
Interest income, net(238)(202)
Amortization of intangible assets572 334 
Combined segment income$227,992 $102,642 
For the Company’s temporary and consultant staffing division, segment income was $110 million, or 10.4% of applicable revenues, for the three months ended September 30, 2021, up from $44 million, or 5.6% of applicable revenues, for the three months ended September 30, 2020. For the Company’s permanent placement staffing division, segment income was $31 million, or 19.8% of applicable revenues, for the three months ended September 30, 2021, up from $10 million, or 11.6% of applicable revenues, for the three months ended September 30, 2020. For the Company’s risk consulting and internal audit services division, segment income was $87 million, or 17.3% of applicable revenues, for the three months ended September 30, 2021, up from $49 million, or 15.2% of applicable revenues, for the three months ended September 30, 2020.
Provision for income taxes. The provision for income taxes was 24.9% and 26.1% for the three months ended September 30, 2021 and 2020, respectively.
Nine Months EndedSeptember 30, 2021 and 2020
Revenues. The Company’s revenues were $4.69 billion for the nine months ended September 30, 2021, increasing by 23.3% compared to $3.80 billion for the nine months ended September 30, 2020. Revenues from foreign operations represented 22.7% of total revenues, for the nine months ended September 30, 2021,2022, up from 22.0% of total revenues for the nine months ended September 30, 2020. The Company analyzes its revenues for three reportable segments: temporary and consultant staffing, permanent placement staffing, and risk consulting and internal audit services. Contributing factors for each reportable segment are discussed below in further detail.
Temporary and consultant staffing revenues were $2.92 billion for the nine months ended September 30, 2021, increasing by 11.2% compared to revenues of $2.63 billion for the nine months ended September 30, 2020. Key drivers of temporary and consultant staffing revenues include average hourly bill rates and the number of hours worked by the Company’s engagement professionals on client engagements. On an as adjusted basis, temporary and consultant staffing revenues in the first three quarters of 2021 increased 10.1% compared to the first three quarters of 2020, due primarily to more hours worked by the Company’s engagement professionals on client engagements. In the U.S., revenues in the first three quarters of 2021 increased 9.9% on an as reported basis and increased 10.4% on an as adjusted basis, compared to the first three quarters of 2020. For the Company’s international operations, revenues for the first three quarters of 2021 increased 15.9% on an as reported basis and increased 9.2% on an as adjusted basis, compared to the first three quarters of 2020.

26


Permanent placement staffing revenues were $412 million for the nine months ended September 30, 2021, increasing by 47.7% compared to revenues of $279 million for the nine months ended September 30, 2020. Key drivers of permanent placement staffing revenues consist of the number of candidate placements and average fees earned per placement. On an as adjusted basis, permanent placement staffing revenues increased 45.6% for the first three quarters of 2021, compared to the first three quarters of 2020, driven primarily by an increase in number of placements. In the U.S., revenues for the first three quarters of 2021 increased 47.8% on an as reported basis and 48.4% on an as adjusted basis, compared to the first three quarters of 2020. For the Company’s international operations, revenues for the first three quarters of 2021 increased 47.6% on an as reported basis and 39.3% on an as adjusted basis, compared to the first three quarters of 2020. Historically, demand for permanent placement staffing is even more sensitive to economic and labor market conditions than demand for temporary and consultant staffing and this is expected to continue.
Risk consulting and internal audit services revenues were $1.36 billion for the nine months ended September 30, 2021, increasing by 50.9% compared to revenues of $899 million for the nine months ended September 30, 2020. Key drivers of risk consulting and internal audit services revenues are the billable hours worked by consultants on client engagements and average hourly bill rates. On an as adjusted basis, risk consulting and internal audit services revenues increased 49.7% for the first three quarters of 2021, compared to the first three quarters of 2020, due primarily to an increase in billable hours. In the U.S., revenues in the first three quarters of 2021 increased 50.6% on an as reported basis and 51.2% on an as adjusted basis, compared to the first three quarters of 2020. The Company’s risk consulting and internal audit services revenues for the first three quarters of 2021 from international operations increased 52.4% on an as reported basis and 43.8% on an as adjusted basis, compared to the first three quarters of 2020.
A reconciliation of the non-GAAP year-over-year revenue growth rates to the as reported year-over-year revenue growth rates for the nine months ended September 30, 2021, is presented in the following table:
GlobalUnited StatesInternational
Temporary and consultant staffing
As Reported11.2 %9.9 %15.9 %
Billing Days Impact0.4 %0.5 %0.3 %
Currency Impact-1.5 %-7.0 %
As Adjusted10.1 %10.4 %9.2 %
Permanent placement staffing
As Reported47.7 %47.8 %47.6 %
Billing Days Impact0.6 %0.6 %0.4 %
Currency Impact-2.7 %-8.7 %
As Adjusted45.6 %48.4 %39.3 %
Risk consulting and internal audit services
As Reported50.9 %50.6 %52.4 %
Billing Days Impact0.6 %0.6 %0.3 %
Currency Impact-1.8 % ―-8.9 %
As Adjusted49.7 %51.2 %43.8 %
Gross Margin. The Company’s gross margin dollars were $1.95 billion for the nine months ended September 30, 2021, increasing by 30.3% compared to $1.50 billion for the nine months ended September 30, 2020. Contributing factors for each reportable segment are discussed below in further detail.
Gross margin dollars for temporary and consultant staffing represent revenues less costs of services, which consist of payroll, payroll taxes and benefit costs for engagement professionals, and reimbursable expenses. The key drivers of gross margin are: i) pay-bill spreads, which represent the differential between wages paid to engagement professionals and amounts billed to clients; ii) fringe costs, which are primarily composed of payroll taxes and benefit costs for temporary and consultant staffing employees; and iii) conversion revenues, which are earned when a temporary position converts to a permanent position with the Company’s client. Gross margin dollars for the Company’s temporary and consultant staffing division were $1.15 billion for the nine months ended September 30, 2021, increasing 17.1% compared to $986 million for the nine months ended September 30, 2020. As a percentage of revenues, gross margin for temporary and consultant staffing was 39.5% for the nine months ended September 30, 2021, up from 37.5% for the nine months ended September 30, 2020. This year-over-year increase in gross margin percentage was primarily attributable to higher pay-bill spreads and higher conversion revenues.

27


Gross margin dollars for permanent placement staffing represent revenues less reimbursable expenses. Gross margin dollars for the Company’s permanent placement staffing division were $411 million for the nine months ended September 30, 2021, increasing 47.8% from $278 million for the nine months ended September 30, 2020. Because reimbursable expenses for permanent placement staffing are de minimis, gross margin dollars are substantially explained by revenues previously discussed.
Gross margin dollars for risk consulting and internal audit services represent revenues less costs of services, which consist primarily of professional staff payroll, payroll taxes, benefit costs and reimbursable expenses. The primary drivers of risk consulting and internal audit services gross margin are: i) the relative composition of and number of professional staff and their respective pay and bill rates; and ii) staff utilization, which is the relationship of time spent on client engagements in proportion to the total time available for the Company’s risk consulting and internal audit services staff. Gross margin dollars for the Company’s risk consulting and internal audit division were $386 million for the nine months ended September 30, 2021, increasing 64.8% compared to $234 million for the nine months ended September 30, 2020. As a percentage of revenues, reported gross margin for risk consulting and internal audit services in the first three quarters of 2021 was 28.5%, up from 26.1% in the first three quarters of 2020. As a percentage of revenues, adjusted gross margin dollars for risk consulting and internal audit services were 28.9% the first three quarters of 2021, up from 26.8% in the first three quarters of 2020. The year-over-year increase in adjusted gross margin percentage was due primarily to higher staff utilization rates.
Selling, General and Administrative Expenses. The Company’s selling, general and administrative expenses consist primarily of staff compensation, advertising, variable overhead, depreciation, and occupancy costs. The Company’s selling, general and administrative expenses were $1.41 billion for the nine months ended September 30, 2021, increasing 13.4% from $1.24 billion for the nine months ended September 30, 2020. As a percentage of revenues, the Company’s reported selling, general and administrative expenses were 30.0% for the first three quarters of 2021, down from 32.6% the first three quarters of 2020. As a percentage of revenues, the Company’s adjusted selling, general and administrative expenses were 29.3% in the first three quarters of 2021 down from 31.9% in the first three quarters of 2020. Contributing factors for each reportable segment are discussed below in further detail.
Selling, general and administrative expenses for the Company’s temporary and consultant staffing division were $904 million for the nine months ended September 30, 2021, increasing 6.9% from $845 million for the nine months ended September 30, 2020. As a percentage of revenues, reported selling, general and administrative expenses for temporary and consultant staffing were 30.9% in the first three quarters of 2021, down from 32.2% in the first three quarters of 2020. As a percentage of revenues, adjusted selling, general and administrative expenses for temporary and consultant staffing were 29.9% in the first three quarters of 2021, down from 31.2% in the first three quarters of 2020 due primarily to positive leverage from an increase in revenues and a continued reduction in expenses.
Selling, general and administrative expenses for the Company’s permanent placement staffing division were $335 million for the nine months ended September 30, 2021, increasing by 28.9% compared to $260 million for the nine months ended September 30, 2020. As a percentage of revenues, reported selling, general and administrative expenses for permanent placement staffing were 81.4% in the first three quarters of 2021, down from 93.3% in the first three quarters of 2020. As a percentage of revenues, adjusted selling, general and administrative expenses for permanent placement staffing was 80.6% in the first three quarters of 2021, down from 92.4% in the first three quarters of 2020 due primarily to positive leverage from an increase in revenues.
Selling, general and administrative expenses for the Company’s risk consulting and internal audit services division were $168 million for the nine months ended September 30, 2021, increasing by 23.9% compared to $135 million for the nine months ended September 30, 2020. As a percentage of revenues, selling, general and administrative expenses for risk consulting and internal audit services were 12.4% in the first three quarters of 2021, down from 15.1% in the first three quarters of 2020 due primarily to positive leverage from an increase in revenues.


28


A reconciliation of the non-GAAP adjusted summary of operations to the reported summary of operations, for the nine months ended September 30, 2021 and 2020 is presented in the following table (in thousands):
Nine Months Ended September 30,Relationships
202120202021202020212020
ReportedAdjustmentsAdjusted (1)ReportedAdjustmentsAdjusted (1)ReportedAdjusted
SERVICE REVENUES:
Accountemps$1,363,007 $— $1,363,007 $1,173,024 $— $1,173,024 29.0 %30.8 %29.0 %30.8 %
OfficeTeam763,035 — 763,035 549,963 — 549,963 16.3 %14.5 %16.3 %14.5 %
Robert Half Technology581,905 — 581,905 519,687 — 519,687 12.4 %13.7 %12.4 %13.7 %
Robert Half Management
Resources
633,685 — 633,685 531,826 — 531,826 13.5 %14.0 %13.5 %14.0 %
Elimination of intersegment
revenues
(419,375)— (419,375)(147,603)— (147,603)(8.9 %)(3.9 %)(8.9 %)(3.9 %)
Temporary and consultant staffing2,922,257 — 2,922,257 2,626,897 — 2,626,897 62.3 %69.0 %62.3 %69.0 %
Permanent placement staffing411,788 — 411,788 278,722 — 278,722 8.8 %7.3 %8.8 %7.3 %
Protiviti1,357,482 — 1,357,482 899,295 — 899,295 28.9 %23.6 %28.9 %23.6 %
Total$4,691,527 $— $4,691,527 $3,804,914 $— $3,804,914 100.0 %100.0 %100.0 %100.0 %
GROSS MARGIN:
Temporary and consultant staffing$1,154,420 $— $1,154,420 $985,616 $— $985,616 39.5 %37.5 %39.5 %37.5 %
Permanent placement staffing411,122 — 411,122 278,229 — 278,229 99.8 %99.8 %99.8 %99.8 %
Protiviti386,367 5,565 391,932 234,439 6,248 240,687 47.0 %26.1 %28.9 %26.8 %
Total$1,951,909 $5,565 $1,957,474 $1,498,284 $6,248 $1,504,532 28.5 %39.4 %41.7 %39.5 %
SELLING GENERAL AND
ADMINISTRATIVE EXPENSE:
Temporary and consultant staffing$903,739 $(29,016)$874,723 $845,342 $(25,659)$819,683 30.9 %32.2 %29.9 %31.2 %
Permanent placement staffing335,316 (3,458)331,858 260,161 (2,723)257,438 81.4 %93.3 %80.6 %92.4 %
Protiviti167,676 — 167,676 135,376 — 135,376 12.4 %15.1 %12.4 %15.1 %
Total$1,406,731 $(32,474)$1,374,257 $1,240,879 $(28,382)$1,212,497 30.0 %32.6 %29.3 %31.9 %
OPERATING/SEGMENT INCOME:
Temporary and consultant staffing$250,681 $29,016 $279,697 $140,274 $25,659 $165,933 8.6 %5.3 %9.6 %6.3 %
Permanent placement staffing75,806 3,458 79,264 18,068 2,723 20,791 18.4 %6.5 %19.2 %7.5 %
Protiviti218,691 5,565 224,256 99,063 6,248 105,311 16.1 %11.0 %16.5 %11.7 %
Total$545,178 $38,039 $583,217 $257,405 $34,630 $292,035 11.6 %6.8 %12.4 %7.7 %
(Income) loss from investments held in
employee deferred compensation trusts
(38,039)38,039 — (34,630)34,630 — 0.8 %0.9 %0.0 %0.0 %
Amortization of intangible assets1,724 — 1,724 1,002 — 1,002 0.0 %0.0 %0.0 %0.0 %
Interest income, net(145)— (145)(1,264)— (1,264)0.0 %0.0 %0.0 %0.0 %
Income before income taxes$581,638 $— $581,638 $292,297 $— $292,297 12.4 %7.7 %12.4 %7.7 %
(1) Changes in the Company’s deferred compensation obligations are included in selling, general and administrative expense or, in the case of Protiviti, costs of services, while the related investment (income) loss is presented separately. The non-GAAP financial measures shown in the table above are adjusted to reclassify investment (income) loss from investments held in employee deferred compensation trusts to the same line item which includes the corresponding change in obligation. These adjustments have no impact to income before income taxes.

29


(Income) Loss from Investments Held in Employee Deferred Compensation Trusts. Under the Company’s employee deferred compensation plans, employees direct the investment of their account balances, and the Company invests amounts held in the associated investment trusts consistent with these directions. As realized and unrealized investment gains and losses occur, the Company’s employee deferred compensation obligation to employees changes accordingly. Changes in the Company’s deferred compensation obligations noted above remain in selling, general and administrative or in the case of the Company’s risk consulting and internal audit services division, costs of services. The value of the related investment trust assets also changes by the equal and offsetting amount, leaving no net costs to the Company. The Company’s (income) loss from investments held in employee deferred compensation trusts consists primarily of unrealized and realized gains and losses and dividend income from trust investments. The Company’s (income) loss from investments held in employee deferred compensation trusts was ($38 million) for the nine months ended September 30, 2021, up from ($35 million) for the nine months ended September 30, 2020. The increase in income from trust investments was due to positive market returns in 2021.
Income Before Income Taxes and Segment Income. The Company’s total income before income taxes was $582 million or 12.4% of revenues, for the nine months ended September 30, 2021, up from $2922021. Combined segment income was $692 million, or 7.7%12.6% of revenues, for the nine months ended September 30, 2020. Combined segment income was2022, up from $583 million, or 12.4% of revenues, for the nine months ended September 30, 2021, up from $292 million, or 7.7% of revenues, for the nine months ended September 30, 2020.2021.
The following table provides a reconciliation of the non-GAAP combined segment income to reported income before income taxes for the nine months ended September 30, 20212022 and 20202021 (in thousands):
 Nine Months Ended
September 30,
 20212020
Income before income taxes$581,638 $292,297 
Interest income, net(145)(1,264)
Amortization of intangible assets1,724 1,002 
Combined segment income$583,217 $292,035 
For the Company’s temporary and consultant staffing division,
 Nine Months Ended September 30,
 2022% of Revenue2021% of Revenue
Income before income taxes$693,857 12.6 %$581,638 12.4 %
Interest income, net(3,230)0.0 %(145)0.0 %
Amortization of intangible assets1,250 0.0 %1,724 0.0 %
Combined segment income$691,877 12.6 %$583,217 12.4 %
Contract talent solutions segment income was $387 million, or 11.2% of applicable revenues for the nine months ended September 30, 2022, up from $280 million, or 9.6% of applicable revenues for the nine months ended September 30, 2021, up from $1662021. Permanent placement talent solutions segment income was $106 million, or 6.3%18.7% of applicable revenues for the nine months ended September 30, 2020. For the Company’s permanent placement staffing division, segment income was2022, up from $79 million, or 19.2% of applicable revenues, infor the first three quarters of 2021, up fromnine months ended September 30, 2021. Protiviti segment income of $21was $199 million, or 7.5%13.4% of applicable revenues infor the first three quarters of 2020. For the Company’s risk consulting and internal audit services division, segment income wasnine months ended September 30, 2022, down from $224 million, or 16.5% of applicable revenues, infor the first three quarters of 2021, compared to segment income of $105 million, or 11.7% of applicable revenues, in the first three quarters of 2020.nine months ended September 30, 2021.
Provision for income taxes. The provision for income taxes was 26.0%26.5% and 27.5%26.0% for the nine months ended September 30, 2022 and 2021, and 2020, respectively. The 2020 rate was elevated based on lesser coverage of non-deductible tax items due to lower pandemic-impacted income.
Liquidity and Capital Resources
The change in the Company’s liquidity during the nine months ended September 30, 20212022 and 2020,2021, is primarily the net effect of funds generated by operations and the funds used for capital expenditures, investment in employee deferred compensation trusts, net of redemptions from employee deferred compensation trusts, repurchases of common stock, and payment of dividends.
Cash and cash equivalents were $634$593 million and $587$634 million at September 30, 20212022 and 2020,2021, respectively. Operating activities provided cash flows of $481 million during the nine months ended September 30, 2022, offset by $72 million and $400 million of net cash used in investing activities and financing activities, respectively. Operating activities provided cash flows of $458 million during the nine months ended September 30, 2021, offset by $50 million and $341 million of net cash used in investing activities and financing activities, respectively. Operating activities provided $565Fluctuations in foreign currency exchange rates had the effect of decreasing reported cash and cash equivalents by $35 million during the nine months ended September 30, 2020,2022, compared to a decrease of $8 million during the nine months ended September 30, 2021.
Operating activities—Net cash provided by operating activities for the nine months ended September 30, 2022, was composed of net income of $510 million adjusted upward for non-cash items of $224 million, offset by $43 million and $208 million of net cash used in investing activities and financing activities, respectively.
Operating activities—changes in working capital of $253 million. Net cash provided by operating activities for the nine months ended September 30, 2021, was composed of net income of $431 million adjusted upward for non-cash items of $49 million, offset by net cash used in changes in working capital of $22 million. Net cash provided by operating

31


Investing activities—Cash used in investing activities for the nine months ended September 30, 20202022, was $72 million. This was composed of net incomecapital expenditures of $212$49 million adjusted upward for non-cash itemsand investments in employee deferred compensation trusts of $52 million, and net cash providedpartially offset by changes in working capitalproceeds from employee deferred compensation trusts redemptions of $301$29 million.

30


Investing activities—Cash used in investing activities for the nine months ended September 30, 2021, was $50 million. This was composed of capital expenditures of $25 million and investments in employee deferred compensation trusts of $56 million, partially offset by proceeds from employee deferred compensation trusts redemptions of $31 million.
Capital expenditures, including $30 million for cloud computing arrangements, for the nine months ended September 30, 2022, totaled $78 million, approximately 80.3% of which represented investments in software initiatives and technology infrastructure, both of which are important to the Company’s sustainability and future growth opportunities. Capital expenditures for cloud computing arrangements are included in cash flows from operating activities on the Company’s Condensed Consolidated Statements of Cash Flows. Capital expenditures included amounts spent on tenant improvements and furniture and equipment in the Company’s leased offices. The Company currently expects that 2022 capital expenditures will range from $90 million to $100 million, of which $70 million to $80 million relates to software initiatives and technology infrastructure, including capitalized costs related to implementation of cloud computing arrangements.
Financing activities—Cash used in investingfinancing activities for the nine months ended September 30, 20202022, was $43$400 million. This was composedincluded repurchases of capital expenditures of $29$258 million in common stock and investments$142 million in employee deferred compensation trusts of $48 million, offset by proceeds from employee deferred compensation trusts redemptions of $34 million.
Financing activities—dividends paid to stockholders. Cash used in financing activities for the nine months ended September 30, 2021, was $341 million. This included repurchases of $212 million in common stock and $129 million in dividends paid to stockholders. Cash used in financing activities for the nine months ended September 30, 2020 was $208 million. This included repurchases of $91 million in common stock and $117 million in dividends paid to stockholders.
As of September 30, 2021,2022, the Company is authorized to repurchase, from time to time, up to 7.74.7 million additional shares of the Company’s common stock on the open market or in privately negotiated transactions, depending on market conditions. During the nine months ended September 30, 20212022 and 2020,2021, the Company repurchased 2.5 million shares, at a cost of $219 million, and 2.3 million shares, at a cost of $200 million, and 1.4 million shares, at a cost of $75 million, on the open market, respectively. Additional stock repurchases were made in connection with employee stock plans, whereby Company shares were tendered by employees for the payment of exercise price and applicable statutory withholding taxes. During the nine months ended September 30, 20212022 and 2020,2021, such repurchases totaled 0.3 million shares, at a cost of $20$33 million, and 0.3 million shares, at a cost of $12$20 million, respectively. Repurchases of shares have been funded with cash generated from operations.
The Company’s working capital at September 30, 20212022, included $634$593 million in cash and cash equivalents and $1.01$1.10 billion in accounts receivable, both of which will be a significant source of ongoing liquidity and financial resilience. The Company expects that internally generated cash will be sufficient to support the working capital needs of the Company, the Company’s fixed payments, dividends, and other obligations on both a short-term and long-term basis.

We haveThere is limited visibility into future cash flows as the Company’s revenues are dependent on macroeconomic conditions. The Company’s variable direct costs related to its temporary and consultant staffingcontract talent solutions business will largely fluctuate in relation to its revenues.
In May 2021, the Company entered into an amendment to extend the maturity of its $100 million unsecured revolving credit facility (the “Credit Agreement”) to May 2024. Borrowings under the Credit Agreement will bear interest in accordance with the terms of the borrowing, which typically will be calculated according to the LIBOR, or an alternative base rate, plus an applicable margin. The Credit Agreement is subject to certain financial covenants and the Company was in compliance with these covenants as of September 30, 2021.2022. There were no borrowings under the Credit Agreement as of September 30, 2022, or December 31, 2021.
On October 28, 2021,27, 2022, the Company announced a quarterly dividend of $.38$0.43 per share to be paid to all shareholders of record as of November 24, 2021.25, 2022. The dividend will be paid on December 15, 2022.
Material Cash Requirements from Contractual Obligations
Leases.As of September 30, 2022, the Company reported current and long-term operating lease liabilities of $81 million and $151 million, respectively. These balances consist of the minimum rental commitments for October 2022 and thereafter, discounted to reflect the Company’s cost of borrowing, under noncancellable lease contracts executed as of September 30, 2022.
The majority of these leases are for real estate. In the event the Company vacates a location prior to the end of the lease term, the Company may be obliged to continue making lease payments. For further information, see Note F— “Leases” to the Company’s Condensed Consolidated Financial Statements included under Part I—Item 1 of this report.

32


Purchase Obligations. Purchase obligations are discussed in more detail in Item 7. “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in the Company’s Annual Report on Form 10-K for the fiscal year ended December 31, 2021. There have been no material changes to the Company’s contractual purchase obligations during the first nine months of 2022.
Employee Deferred Compensation Plan.As of September 30, 2022, the Company reported deferred compensation plan obligations of $435 million in its accompanying unaudited Condensed Consolidated Statements of Financial Position. The balances are due to employees based upon elections they make at the time of deferring their funds. The timing of these payments may change based upon factors including termination of the Company’s employment arrangement with a participant. Assets of these plans are held by an independent trustee for the sole benefit of participating employees and consist of money market funds and mutual funds.For further information, see Note I—“Employee Deferred Compensation Plan Obligations” to the Company’s Condensed Consolidated Financial Statements included under Part I—Item 1 of this report.
ITEM 3. Quantitative and Qualitative Disclosures About Market Risk
We continue to monitor the global economic uncertainty as a result of coronavirus (“COVID-19”) to assess the impact on the Company’s results of operations, financial condition, and liquidity. Actual results and outcomes may differ from management’s estimates and assumptions.
Because a portion of the Company’s net revenues are derived from its operations outside the U.S. and are denominated in local currencies, the Company is exposed to the impact of foreign currency fluctuations. The Company’s exposure to foreign currency exchange rates relates primarily to the Company’s foreign subsidiaries. Exchange rates impact the U.S. dollar value of the Company’s reported revenues, expenses, earnings, assets and liabilities.
For the nine months ended September 30, 2021,2022, approximately 22.7% of the21.1% Company’s revenues were generated outside of the United States.U.S.. These operations transact business in their functional currency, which is the same as their local currency. As a result, fluctuations in the value of foreign currencies against the U.S. dollar, particularly the Canadian dollar, British pound, Euro, and Australian dollar and Brazilian real, have an impact on the Company’s reported results. Under GAAP, revenues and expenses denominated in foreign currencies are translated into U.S. dollars at the monthly average exchange rates prevailing during the period. Consequently, as the value of the U.S. dollar changes relative to the currencies of the Company’s non-U.S. markets, the Company’s reported results vary.
During the first nine months of 2021,2022, the U.S. dollar fluctuated, and generally weakened,strengthened, against the primary currencies in which the Company conducts business, compared to one year ago. Currency exchange rates had the effect of increasingdecreasing reported service revenues by $63.6$101 million, or 1.7%2.1%, in the first three quarters of 20212022 compared to the same period one year

31


ago. The general weakeningstrengthening of the U.S. dollar also affected the reported level of expenses incurred in the Company’s foreigninternational operations. Because substantially all the Company’s foreigninternational operations generated revenues and incurred expenses within the same country and currency, the effect of higherlower reported revenues is largely offset by the increasedecrease in reported operating expenses. Reported net income was $3.6$5 million, or 1.7%1.1%, higherlower in the first three quarters of 20212022 compared to the same period one year ago due to the effect of currency exchange rates. If currency exchange rates were to remain at September 30, 20212022, levels throughout the remainder of 2021,2022, the currency impact on the Company’s full-year reported revenues and operating expenses would be nearly flat compared to full year 2020consistent with the first three quarters of 2022 results. Should current trends continue, the impact to reported net income would be immaterial.
Fluctuations in currency exchange rates impact the U.S. dollar amount of the Company’s stockholders’ equity. The assets and liabilities of the Company’s non-U.S. subsidiaries are translated into U.S. dollars at the exchange rates in effect at period end. The resulting translation adjustments are recorded in stockholders’ equity as a component of accumulated other comprehensive income. Although currency fluctuations impact the Company’s reported results and shareholders’ equity, such fluctuations generally do not affect cash flow or result in actual economic gains or losses. The Company generally has few cross-border transfers of funds, except for transfers to the U.S. for paymentconsisting of intercompany loans, working capital loans made between the U.S. anddividends from the Company’s foreign subsidiaries, and dividendstransfers to and from the Company’s foreign subsidiaries.U.S. related to intercompany working capital requirements.

33


ITEM 4. Controls and Procedures
Management, including the Company’s President and Chief Executive Officer and the Executive Vice President and Chief Financial Officer, evaluated the effectiveness of the design and operation of the Company’s disclosure controls and procedures as of the end of the period covered by this report. Based upon that evaluation, the President and Chief Executive Officer and the Executive Vice President and Chief Financial Officer concluded that the disclosure controls and procedures were effective to ensure that information required to be disclosed in the reports the Company files and submits under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the rules and forms of the Securities and Exchange Commission and that information required to be disclosed by the Company in the reports that it files or submits under the Exchange Act is accumulated and communicated to the Company’s management, including its principal executive and principal financial officers, as appropriate to allow timely decisions regarding required disclosure. In accordance with this review, no material changes to controls and procedures were made in the quarter ended September 30, 2022.


3234



PART II—OTHER INFORMATION
ITEM 1. Legal Proceedings
There have been no material developments with regard to any of the legal proceedings previously disclosed in the Company’s annual report on Form 10-K for the fiscal year ended December 31, 2020.2021.
ITEM 1A. Risk Factors
There have not been any material changes with regard to the risk factors previously disclosed in the Company’s annual report on Form 10-K for the fiscal year ended December 31, 2020.2021.
ITEM 2. Unregistered Sales of Equity Securities and Use of Proceeds
Issuer Purchases of Equity Securities
Total
Number
of Shares
Purchased
Average
Price Paid
per Share
Total
Number of
Shares
Purchased
as Part of
Publicly
Announced
Plans
Maximum
Number of
Shares that May
Yet Be
Purchased
Under Publicly
Announced
Plans (c)
July 1, 2021 to July 31, 2021— $— — 8,433,799 
August 1, 2021 to August 31, 2021214,178 (a)$101.42 213,914 8,219,885 
September 1, 2021 to September 30, 2021527,749 (b)$102.08 525,709 7,694,176 
Total July 1, 2021 to September 30, 2021741,927 739,623 
Total
Number
of Shares
Purchased
Average
Price Paid
per Share
Total
Number of
Shares
Purchased
as Part of
Publicly
Announced
Plans
Maximum
Number of
Shares that May
Yet Be
Purchased
Under Publicly
Announced
Plans (b)
July 1, 2022 to July 31, 202250,000 $75.94 50,000 5,715,534 
August 1, 2022 to August 31, 2022679,015 $78.18 679,015 5,036,519 
September 1, 2022 to September 30, 2022379,528 (a)$76.56 377,889 4,658,630 
Total July 1, 2022 to September 30, 20221,108,543 1,106,904 
(a)Includes 2641,639 shares repurchased in connection with employee stock plans, whereby Company shares were tendered by employees for the payment of applicable withholding taxes.
(b)Includes 2,040 shares repurchased in connection with employee stock plans, whereby Company shares were tendered by employees for the payment of applicable withholding taxes.
(c)Commencing in October 1997, the Company'sCompany’s Board of Directors has, at various times, authorized the repurchase, from time to time, of the Company'sCompany’s common stock on the open market or in privately negotiated transactions depending on market conditions. Since plan inception, a total of 128,000,000 shares have been authorized for repurchase, of which 120,305,824123,341,370 shares have been repurchased as of September 30, 2021.2022.
ITEM 3. Defaults Upon Senior Securities
None.
ITEM 4. Mine Safety Disclosure
Not applicable.

3335


ITEM 5. Other Information
None.
ITEM 6. Exhibits
    3.1
Restated Certificate of Incorporation, incorporated by reference to Exhibit 3.1 to Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended March 31, 2009.
    3.2
Amended and Restated By-Laws, incorporated by reference to Exhibit 3.2 to Registrant’s Current Report on Form 8-K dated February 12, 2020.
  31.1
  31.2
  32.1
  32.2
101.1Part I, Item 1 of this Form 10-Q formatted in Inline XBRL.
104Cover page of this Form 10-Q formatted in Inline XBRL and contained in Exhibit 101.


3436


SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
ROBERT HALF INTERNATIONAL INC.
(Registrant)
/S/    Michael C. Buckley       
Michael C. Buckley
Executive Vice President and Chief Financial Officer
(Principal Financial Officer and
duly authorized signatory)
Date: October 29, 202128, 2022

3537