SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
______________________
 FORM 10-Q
______________________
 (Mark One)
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
FOR THE QUARTERLY PERIOD ENDED SeptemberJune 30, 20222023
OR
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
FOR THE TRANSITION PERIOD FROM                      to                     .
Commission File Number 1-10427
ROBERT HALF INTERNATIONAL INC.
(Exact name of registrant as specified in its charter)
Delaware 94-1648752
(State or other jurisdiction of
incorporation or organization)
 (I.R.S. Employer
Identification No.)
2884 Sand Hill Road 
Suite 200
Menlo Park,California94025
(Address of principal executive offices) (zip-code)
Registrant’s telephone number, including area code: (650) 234-6000
Securities registered pursuant to Section 12(b) of the Act
Title of each classTrading Symbol(s)Name of each exchange on which registered
Common Stock, par value $0.001 per shareRHINew York Stock Exchange
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes    No  
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).    Yes      No  
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filer   Accelerated filer 
Non-accelerated filer Smaller reporting company 
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    Yes  ☐    No  
Indicate the number of shares outstanding of each of the issuer’s classes of common stock as of September 30, 2022:July 31, 2023:
108,498,536 107,082,279 shares of $0.001 par value Common Stock



PART I—FINANCIAL INFORMATION

ITEM 1. FINANCIAL STATEMENTS
ROBERT HALF INTERNATIONAL INC.
CONDENSED CONSOLIDATED STATEMENTS OF FINANCIAL POSITION (UNAUDITED)
(in thousands, except share amounts)
September 30,
2022
December 31, 2021
ASSETS
Cash and cash equivalents$593,348 $619,001 
Accounts receivable, net1,101,305 984,691 
Employee deferred compensation trust assets404,019 494,991 
Other current assets151,178 169,864 
Total current assets2,249,850 2,268,547 
Property and equipment, net106,286 93,403 
Right-of-use assets198,483 228,793 
Other intangible assets, net2,084 3,334 
Goodwill221,426 222,855 
Noncurrent deferred income taxes132,456 135,427 
Total assets$2,910,585 $2,952,359 
LIABILITIES
Accounts payable and accrued expenses$153,247 $183,796 
Accrued payroll and benefit costs553,606 540,183 
Employee deferred compensation plan obligations435,021 535,276 
Income taxes payable11,303 15,631 
Current operating lease liabilities81,072 83,787 
Total current liabilities1,234,249 1,358,673 
Noncurrent operating lease liabilities150,938 181,291 
Other liabilities34,481 31,344 
Total liabilities1,419,668 1,571,308 
Commitments and Contingencies (Note J)
STOCKHOLDERS’ EQUITY
Preferred stock, $0.001 par value; authorized 5,000,000 shares; none issued— — 
Common stock, $0.001 par value; authorized 260,000,000 shares; issued and outstanding 108,498,147 shares and 110,685,989 shares108 111 
Additional paid-in capital1,279,576 1,235,903 
Accumulated other comprehensive income (loss)(71,759)(22,622)
Retained earnings282,992 167,659 
Total stockholders’ equity1,490,917 1,381,051 
Total liabilities and stockholders’ equity$2,910,585 $2,952,359 

June 30,
2023
December 31,
2022
ASSETS
Cash and cash equivalents$722,763 $658,626 
Accounts receivable, net974,008 1,018,287 
Employee deferred compensation trust assets542,238 432,734 
Other current assets139,095 175,465 
Total current assets2,378,104 2,285,112 
Property and equipment, net106,267 109,687 
Right-of-use assets184,484 201,998 
Goodwill238,222 237,810 
Noncurrent deferred income taxes128,245 124,564 
Other noncurrent assets32,319 5,317 
Total assets$3,067,641 $2,964,488 
LIABILITIES
Accounts payable and accrued expenses$149,417 $168,163 
Accrued payroll and benefit costs447,714 472,310 
Employee deferred compensation plan obligations530,529 474,111 
Income taxes payable66,655 15,535 
Current operating lease liabilities82,256 86,083 
Total current liabilities1,276,571 1,216,202 
Noncurrent operating lease liabilities136,012 151,768 
Other liabilities29,787 27,960 
Total liabilities1,442,370 1,395,930 
Commitments and Contingencies (Note K)
STOCKHOLDERS’ EQUITY
Preferred stock, $0.001 par value; authorized 5,000,000 shares; none issued— — 
Common stock, $0.001 par value; authorized 260,000,000 shares; issued and outstanding 107,132,280 shares and 107,698,498 shares107 108 
Additional paid-in capital1,324,451 1,293,565 
Accumulated other comprehensive income (loss)(36,589)(43,623)
Retained earnings337,302 318,508 
Total stockholders’ equity1,625,271 1,568,558 
Total liabilities and stockholders’ equity$3,067,641 $2,964,488 

The accompanying Notes to Condensed Consolidated Financial Statements (Unaudited)
are an integral part of these financial statements.

2


ROBERT HALF INTERNATIONAL INC.
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS (UNAUDITED)
(in thousands, except per share amounts)

Three Months Ended
September 30,
Nine Months Ended
September 30,
Three Months Ended
June 30,
Six Months Ended
June 30,
2022202120222021 2023202220232022
Service revenuesService revenues$1,833,455 $1,712,566 $5,511,116 $4,691,527 Service revenues$1,639,478 $1,862,827 $3,355,813 $3,677,661 
Costs of servicesCosts of services1,045,846 987,239 3,136,114 2,739,618 Costs of services979,309 1,047,280 2,005,912 2,090,268 
Gross marginGross margin787,609 725,327 2,375,002 1,951,909 Gross margin660,169 815,547 1,349,901 1,587,393 
Selling, general and administrative expensesSelling, general and administrative expenses548,579 495,576 1,572,167 1,406,731 Selling, general and administrative expenses541,904 509,394 1,094,133 1,023,588 
(Income) loss from investments held in employee deferred compensation trusts (which is completely offset by related costs and expenses - Notes A & I)15,335 1,759 110,958 (38,039)
(Income) loss from investments held in employee deferred compensation trusts(Income) loss from investments held in employee deferred compensation trusts(28,347)65,622 (55,638)95,623 
Amortization of intangible assetsAmortization of intangible assets417 572 1,250 1,724 Amortization of intangible assets721 416 1,442 833 
Interest income, netInterest income, net(2,346)(238)(3,230)(145)Interest income, net(5,320)(718)(10,145)(884)
Income before income taxesIncome before income taxes225,624 227,658 693,857 581,638 Income before income taxes151,211 240,833 320,109 468,233 
Provision for income taxesProvision for income taxes59,418 56,787 183,591 150,956 Provision for income taxes44,919 65,012 91,812 124,173 
Net incomeNet income$166,206 $170,871 $510,266 $430,682 Net income$106,292 $175,821 $228,297 $344,060 
Net income per share:Net income per share:Net income per share:
BasicBasic$1.54 $1.55 $4.70 $3.89 Basic$1.00 $1.62 $2.15 $3.16 
DilutedDiluted$1.53 $1.53 $4.65 $3.85 Diluted$1.00 $1.60 $2.14 $3.12 
Shares:Shares:Shares:
BasicBasic107,855 110,176 108,630 110,816 Basic106,102 108,833 106,260 109,025 
DilutedDiluted108,618 111,490 109,630 111,954 Diluted106,422 109,696 106,775 110,143 
Dividends declared per shareDividends declared per share$0.43 $0.38 $1.29 $1.14 Dividends declared per share$0.48 $0.43 $0.96 $0.86 

The accompanying Notes to Condensed Consolidated Financial Statements (Unaudited)
are an integral part of these financial statements.

3


ROBERT HALF INTERNATIONAL INC.
CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS) (UNAUDITED)
(in thousands)
Three Months Ended
September 30,
Nine Months Ended
September 30,
Three Months Ended
June 30,
Six Months Ended
June 30,
2022202120222021 2023202220232022
COMPREHENSIVE INCOME (LOSS):COMPREHENSIVE INCOME (LOSS):COMPREHENSIVE INCOME (LOSS):
Net incomeNet income$166,206 $170,871 $510,266 $430,682 Net income$106,292 $175,821 $228,297 $344,060 
Other comprehensive income (loss):Other comprehensive income (loss):Other comprehensive income (loss):
Foreign currency translation adjustments, net of taxForeign currency translation adjustments, net of tax(24,167)(10,046)(49,183)(14,485)Foreign currency translation adjustments, net of tax2,114 (24,048)6,966 (25,016)
Foreign defined benefit plan adjustments, net of taxForeign defined benefit plan adjustments, net of tax15 38 46 117 Foreign defined benefit plan adjustments, net of tax34 15 68 31 
Total other comprehensive income (loss) Total other comprehensive income (loss)(24,152)(10,008)(49,137)(14,368) Total other comprehensive income (loss)2,148 (24,033)7,034 (24,985)
Total comprehensive income (loss)Total comprehensive income (loss)$142,054 $160,863 $461,129 $416,314 Total comprehensive income (loss)$108,440 $151,788 $235,331 $319,075 

The accompanying Notes to Condensed Consolidated Financial Statements (Unaudited)
are an integral part of these financial statements.

4


ROBERT HALF INTERNATIONAL INC.
CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY (UNAUDITED)
(in thousands, except per share amounts)
Common StockAdditional Paid-In CapitalAccumulated Other Comprehensive Income (Loss)Retained EarningsTotal
SharesPar Value
Balance at December 31, 2021110,686 $111 $1,235,903 $(22,622)$167,659 $1,381,051 
Net income— — — — 168,239 168,239 
Other comprehensive income (loss)— — — (952)— (952)
Dividends declared ($0.43 per share)— — — — (48,413)(48,413)
Net issuances of restricted stock598 (1)— — — 
Stock-based compensation— — 15,184 — — 15,184 
Repurchases of common stock(537)(1)— — (62,340)(62,341)
Balance at March 31, 2022110,747 $111 $1,251,086 $(23,574)$225,145 $1,452,768 
Net income— — — — 175,821 175,821 
Other comprehensive income (loss)— — — (24,033)— (24,033)
Dividends declared ($0.43 per share)— — — — (47,325)(47,325)
Net issuances of restricted stock— — — — — 
Stock-based compensation— — 14,409 — — 14,409 
Repurchases of common stock(1,144)(1)— — (103,971)(103,972)
Balance at June 30, 2022109,607 $110 $1,265,495 $(47,607)$249,670 $1,467,668 
Net income— — — — 166,206 166,206 
Other comprehensive income (loss)— — — (24,152)— (24,152)
Dividends declared ($0.43 per share)— — — — (46,944)(46,944)
Net issuances of restricted stock— — — — — — 
Stock-based compensation— — 14,081 — — 14,081 
Repurchases of common stock(1,109)(2)— — (85,940)(85,942)
Balance at September 30, 2022108,498 $108 $1,279,576 $(71,759)$282,992 $1,490,917 


Common StockAdditional Paid-In CapitalAccumulated Other Comprehensive Income (Loss)Retained EarningsTotal
SharesPar Value
Balance at December 31, 2022107,698 $108 $1,293,565 $(43,623)$318,508 $1,568,558 
Net income— — — — 122,005 122,005 
Other comprehensive income (loss)— — — 4,886 — 4,886 
Dividends declared ($0.48 per share)— — — — (52,529)(52,529)
Net issuances of restricted stock831 (1)— — — 
Stock-based compensation— — 15,434 — — 15,434 
Repurchases of common stock(766)(1)— — (59,872)(59,873)
Balance at March 31, 2023107,763 $108 $1,308,998 $(38,737)$328,112 $1,598,481 
Net income— — — — 106,292 106,292 
Other comprehensive income (loss)— — — 2,148 — 2,148 
Dividends declared ($0.48 per share)— — — — (51,565)(51,565)
Net issuances of restricted stock23 — — — — — 
Stock-based compensation— — 15,453 — — 15,453 
Repurchases of common stock(654)(1)— — (45,537)(45,538)
Balance at June 30, 2023107,132 $107 $1,324,451 $(36,589)$337,302 $1,625,271 















Common StockAdditional Paid-In CapitalAccumulated Other Comprehensive Income (Loss)Retained EarningsTotal
SharesPar Value
Balance at December 31, 2021110,686 $111 $1,235,903 $(22,622)$167,659 $1,381,051 
Net income— — — — 168,239 168,239 
Other comprehensive income (loss)— — — (952)— (952)
Dividends declared ($0.43 per share)— — — — (48,413)(48,413)
Net issuances of restricted stock598 (1)— — — 
Stock-based compensation— — 15,184 — — 15,184 
Repurchases of common stock(537)(1)— — (62,340)(62,341)
Balance at March 31, 2022110,747 $111 $1,251,086 $(23,574)$225,145 $1,452,768 
Net income— — — — 175,821 175,821 
Other comprehensive income (loss)— — — (24,033)— (24,033)
Dividends declared ($0.43 per share)— — — — (47,325)(47,325)
Net issuances of restricted stock— — — — — 
Stock-based compensation— — 14,409 — — 14,409 
Repurchases of common stock(1,144)(1)— — (103,971)(103,972)
Balance at June 30, 2022109,607 $110 $1,265,495 $(47,607)$249,670 $1,467,668 

The accompanying Notes to Condensed Consolidated Financial Statements (Unaudited)
are an integral part of these financial statements.

5


ROBERT HALF INTERNATIONAL INC.
CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITYCASH FLOWS (UNAUDITED)
(in thousands, except per share amounts)thousands)
Common StockAdditional Paid-In CapitalAccumulated Other Comprehensive Income (Loss)Retained EarningsTotal
SharesPar Value
Balance at December 31, 2020113,128 $113 $1,179,972 $(4,732)$29,936 $1,205,289 
Net income— — — — 110,598 110,598 
Other comprehensive income (loss)— — — (8,797)— (8,797)
Dividends declared ($0.38 per share)— — — — (43,300)(43,300)
Net issuances of restricted stock602 (1)— — — 
Stock-based compensation— — 14,182 — — 14,182 
Repurchases of common stock(1,048)(1)— — (80,272)(80,273)
Balance at March 31, 2021112,682 $113 $1,194,153 $(13,529)$16,962 $1,197,699 
Net income— — — — 149,213 149,213 
Other comprehensive income (loss)— — — 4,437 — 4,437 
Dividends declared ($0.38 per share)— — — — (42,720)(42,720)
Net issuances of restricted stock— — — — — 
Stock-based compensation— — 13,903 — — 13,903 
Repurchases of common stock(717)(1)— — (63,281)(63,282)
Balance at June 30, 2021111,970 $112 $1,208,056 $(9,092)$60,174 $1,259,250 
Net income— — — — 170,871 170,871 
Other comprehensive income (loss)— — — (10,008)— (10,008)
Dividends declared ($0.38 per share)— — — — (42,463)(42,463)
Net issuances of restricted stock— — — — — 
Stock-based compensation— — 14,061 — — 14,061 
Repurchases of common stock(742)(1)— — (75,667)(75,668)
Balance at September 30, 2021111,229 $111 $1,222,117 $(19,100)$112,915 $1,316,043 

 Six Months Ended
June 30,
 20232022
CASH FLOWS FROM OPERATING ACTIVITIES:
Net income$228,297 $344,060 
Adjustments to reconcile net income to net cash provided by operating activities:
Allowance for credit losses3,529 4,316 
Depreciation25,229 22,907 
Amortization of cloud computing implementation costs16,351 13,804 
Amortization of intangible assets1,442 833 
Realized and unrealized (gains) losses from investments held in employee deferred
compensation trusts
(51,843)98,233 
Stock-based compensation30,887 29,593 
Deferred income taxes(3,583)6,421 
Changes in operating assets and liabilities, net of effects of acquisitions:
Accounts receivable45,943 (129,983)
Capitalized cloud computing implementation costs(20,184)(19,540)
Accounts payable and accrued expenses(21,882)(8,374)
Accrued payroll and benefit costs(26,539)15,848 
Employee deferred compensation plan obligations56,418 (94,957)
Income taxes payable67,672 21,516 
Other assets and liabilities, net(5,134)(2,599)
Net cash flows provided by operating activities346,603 302,078 
CASH FLOWS FROM INVESTING ACTIVITIES:
Capital expenditures(19,093)(35,275)
Investments in employee deferred compensation trusts(81,714)(45,061)
Proceeds from employee deferred compensation trust redemptions24,053 25,140 
Payments for acquisition(1,035)— 
Net cash flows used in investing activities(77,789)(55,196)
CASH FLOWS FROM FINANCING ACTIVITIES:
Repurchases of common stock(104,664)(160,610)
Dividends paid(104,680)(96,229)
Net cash flows used in financing activities(209,344)(256,839)
Effect of exchange rate fluctuations4,667 (18,135)
Change in cash and cash equivalents64,137 (28,092)
Cash and cash equivalents at beginning of period658,626 619,001 
Cash and cash equivalents at end of period$722,763 $590,909 
SUPPLEMENTAL DISCLOSURES OF CASH FLOW INFORMATION:
Non-cash items:
Repurchases of common stock awaiting settlement$3,684 $11,296 
Fund exchanges within employee deferred compensation trusts$70,608 $66,645 
Contingent consideration related to acquisition$350 $— 
The accompanying Notes to Condensed Consolidated Financial Statements (Unaudited)
are an integral part of these financial statements.

6


ROBERT HALF INTERNATIONAL INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (UNAUDITED)
(in thousands)
 Nine Months Ended
September 30,
 20222021
CASH FLOWS FROM OPERATING ACTIVITIES:
Net income$510,266 $430,682 
Adjustments to reconcile net income to net cash provided by operating activities:
Allowance for credit losses5,883 7,262 
Depreciation34,769 40,536 
Amortization of cloud computing implementation costs21,203 20,776 
Amortization of intangible assets1,250 1,724 
Realized and unrealized (gains) losses from investments held in employee deferred
compensation trusts
114,534 (30,625)
Stock-based compensation43,674 42,146 
Deferred income taxes2,954 (32,777)
Changes in operating assets and liabilities:
Accounts receivable(158,254)(308,823)
Capitalized cloud computing implementation costs(29,697)(23,735)
Accounts payable and accrued expenses(18,081)32,140 
Accrued payroll and benefit costs33,486 166,239 
Employee deferred compensation plan obligations(100,255)56,929 
Income taxes payable8,950 41,435 
Other assets and liabilities, net10,794 14,356 
Net cash flows provided by operating activities481,476 458,265 
CASH FLOWS FROM INVESTING ACTIVITIES:
Capital expenditures(48,637)(24,797)
Investments in employee deferred compensation trusts(52,203)(55,940)
Proceeds from employee deferred compensation trust redemptions28,640 30,939 
Net cash flows used in investing activities(72,200)(49,798)
CASH FLOWS FROM FINANCING ACTIVITIES:
Repayment of notes payable— (177)
Repurchases of common stock(257,848)(212,088)
Dividends paid(142,596)(128,337)
Net cash flows used in financing activities(400,444)(340,602)
Effect of exchange rate fluctuations(34,485)(8,572)
Change in cash and cash equivalents(25,653)59,293 
Cash and cash equivalents at beginning of period619,001 574,426 
Cash and cash equivalents at end of period$593,348 $633,719 
SUPPLEMENTAL DISCLOSURES OF CASH FLOW INFORMATION:
Non-cash items:
Repurchases of common stock awaiting settlement$— $10,239 
Fund exchanges within employee deferred compensation trusts$82,410 $81,955 

The accompanying Notes to Condensed Consolidated Financial Statements (Unaudited)
are an integral part of these financial statements.

7




ROBERT HALF INTERNATIONAL INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)
SeptemberJune 30, 20222023

Note A—Summary of Significant Accounting Policies
Nature of Operations. Robert Half International Inc. (the “Company”) is a specialized talent solutions and business consulting firm that connects opportunities at great companies with highly skilled job seekers. Robert Half® offers contract talent solutions and permanent placement talent solutions for finance and accounting, technology, marketing and creative, legal, administrative, and customer support roles. Robert Half is also the parent company of Protiviti®, a global consulting firm that provides internal audit, risk, business, and technology consulting solutions.
The Company completed a multiyear process to unify its family of Robert Half endorsed divisional brands to a single brand, Robert Half. This simplifies the Company’s go-to-market brand structure for clients and candidates, provides leverage for greater brand awareness, and allows future flexibility to expand the Company’s existing functional specializations. In connection with this process, the Company’s current financial statement disclosures reflect new names for its reportable segments, including contract talent solutions (formerly temporary and consultant staffing), permanent placement talent solutions (formerly permanent placement staffing) and Protiviti (formerly risk consulting and internal audit services). What was previously referred to as staffing operations is now referred to as talent solutions.
The presentation of contract talent solutions includes functional specializations rather than the previously branded divisions. The functional specializations are: finance and accounting, which combines the former Accountemps® and Robert Half® Management Resources divisions; administrative and customer support, which consists of the former OfficeTeam®; and technology, which includes the former Robert Half® Technology.
The Company operates in North America, South America, Europe, Asia and Australia. The Company is a Delaware corporation.
Basis of Presentation. The unaudited Condensed Consolidated Financial Statements (“Financial Statements”) of the Company are prepared in conformity with accounting principles generally accepted in the United States of America (“GAAP”) and the rules of the Securities and Exchange Commission (“SEC”). The comparative year-end Condensed Consolidated Statement of Financial Position data presented was derived from audited financial statements. In the opinion of management, all adjustments (consisting of only normal recurring adjustments) necessary for a fair statement of the financial position and results of operations for the periods presented have been included. These Financial Statements should be read in conjunction with the audited Consolidated Financial Statements of the Company for the year ended December 31, 2021,2022, included in its Annual Report on Form 10-K. The results of operations for any interim period are not necessarily indicative of, nor comparable to, the results of operations for a full year.Certain reclassifications have been made to prior year’s Condensed Consolidated Financial Statements to conform to the 20222023 presentation.
Principles of Consolidation. The Financial Statements include the accounts of the Company and its subsidiaries, all of which are wholly-owned. All intercompany balances and transactions have been eliminated in consolidation.
Use of Estimates. The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. As of SeptemberJune 30, 2022,2023, such estimates include allowances for credit losses, variable consideration, workers’ compensation losses, accrued medical expenses, income and other taxes, and assumptions used in the Company’s goodwill impairment assessment and in the valuation of stock grants subject to market conditions. Actual results and outcomes may differ from management’s estimates and assumptions.
Service Revenues. The Company derives its revenues from three segments: contract talent solutions, permanent placement talent solutions, and Protiviti. Revenues are recognized when promised goods or services are delivered to customers in an amount that reflects the consideration the Company expects to be entitled to in exchange for those goods or services. See Note C for further discussion of the revenue recognition accounting policy.

8





ROBERT HALF INTERNATIONAL INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)—(Continued)
September 30, 2022
Costs of Services. Direct costs of contract talent solutions consist of professional staff payroll, payroll taxes, and benefit costs for the Company’s engagement professionals, as well as reimbursable expenses. Direct costs of permanent placement talent solutions consist of reimbursable expenses. Protiviti direct costs of services include professional staff payroll, payroll taxes and benefit costs, as well as reimbursable expenses.
Advertising Costs. The Company expenses all advertising costs as incurred. Advertising costs were $13.5$14.6 million and $42.2$27.9 million for the three and ninesix months ended SeptemberJune 30, 2022,2023, respectively, and $13.9$14.5 million and $34.1$28.7 million for the three and ninesix months ended SeptemberJune 30, 2021,2022, respectively.

7





ROBERT HALF INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)—(Continued)
June 30, 2023
(Income) Loss from Investments Held in Employee Deferred Compensation Trusts. Under the Company’s employee deferred compensation plans, employees direct the investment of their account balances, and the Company invests amounts held in the associated investment trusts consistent with these directions. As realized and unrealized investment gains and losses occur, the Company’s employee deferred compensation obligation to employees changesplan obligations change and adjustments are recorded in selling, general and administrative expenses or, in the case of Protiviti, costs of services. The value of the related investment trust assets also changes by an equal and offsetting amount, leaving no net cost to the Company. The Company’s (income) loss from investments held in employee deferred compensation trusts consists primarily of unrealized and realized gains and losses and dividend income from trust investments and is presented separately on the unaudited Condensed Consolidated Statements of Operations.
The following table presents the Company’s (income) loss from investments held in employee deferred compensation trusts (in thousands):
Three Months Ended
September 30,
Nine Months Ended
September 30,
Three Months Ended
June 30,
Six Months Ended
June 30,
20222021202220212023202220232022
Dividend incomeDividend income$(966)$(4,565)$(3,576)$(7,414)Dividend income$(2,232)$(2,315)$(3,795)$(2,610)
Realized and unrealized (gains) lossesRealized and unrealized (gains) losses16,301 6,324 114,534 (30,625)Realized and unrealized (gains) losses(26,115)67,937 (51,843)98,233 
(Income) loss from investments held in employee deferred compensation trusts(Income) loss from investments held in employee deferred compensation trusts$15,335 $1,759 $110,958 $(38,039)(Income) loss from investments held in employee deferred compensation trusts$(28,347)$65,622 $(55,638)$95,623 
Comprehensive Income (Loss).    Comprehensive income (loss) includes net income and certain other items that are recorded directly to stockholders’ equity. The Company’s only sources of other comprehensive income (loss) are foreign currency translation and foreign defined benefit plan adjustments.
Fair Value of Financial Instruments. Assets and liabilities recorded at fair value are measured and classified in accordance with a three-tier fair value hierarchy based on the observability of the inputs available in the market to measure fair value, summarized as follows:
Level 1: observable inputs for identical assets or liabilities, such as quoted prices in active markets
Level 2: inputs other than the quoted prices in active markets that are observable either directly or indirectly
Level 3: unobservable inputs in which there is little or no market data, which requires management’s best estimates and assumptions that market participants would use in pricing the asset or liability
The carrying value of cash and cash equivalents, net accounts receivable, and accounts payable and accrued expenses approximates fair value because of their short-term nature. The Company holds mutual funds and money market funds to satisfy its obligations under its employee deferred compensation plans which are carried at fair value based on quoted market prices in active markets for identical assets (level 1).




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ROBERT HALF INTERNATIONAL INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)—(Continued)
SeptemberJune 30, 20222023
The following table setstables set forth the composition of the underlying assets which comprise the Company’s deferred compensation trust assets (in thousands):
Fair Value Measurements UsingFair Value Measurements Using
Balance at September 30, 2022Quoted Prices
in Active Markets for Identical Assets (Level 1)
Significant Other Observable Inputs
(Level 2)
Significant Unobservable Inputs
(Level 3)
Balance at June 30, 2023Quoted Prices
in Active Markets for Identical Assets (Level 1)
Significant Other Observable Inputs
(Level 2)
Significant Unobservable Inputs
(Level 3)
AssetsAssetsAssets
Money market fundsMoney market funds$78,932 $78,932 — — Money market funds$122,291 $122,291 — — 
Mutual funds - bondMutual funds - bond28,043 28,043 — — Mutual funds - bond33,790 33,790 — — 
Mutual funds - stockMutual funds - stock224,076 224,076 — — Mutual funds - stock297,569 297,569 — — 
Mutual funds - blendMutual funds - blend72,968 72,968 — — Mutual funds - blend88,588 88,588 — — 
$404,019 $404,019 — — $542,238 $542,238 — — 
Fair Value Measurements UsingFair Value Measurements Using
Balance at December 31, 2021Quoted Prices
in Active Markets for Identical Assets (Level 1)
Significant Other Observable Inputs
(Level 2)
Significant Unobservable Inputs
(Level 3)
Balance at December 31, 2022Quoted Prices
in Active Markets for Identical Assets (Level 1)
Significant Other Observable Inputs
(Level 2)
Significant Unobservable Inputs
(Level 3)
AssetsAssetsAssets
Money market fundsMoney market funds$66,700 $66,700 — — Money market funds$77,730 $77,730 — — 
Mutual funds - bondMutual funds - bond30,750 30,750 — — Mutual funds - bond31,096 31,096 — — 
Mutual funds - stockMutual funds - stock303,277 303,277 — — Mutual funds - stock245,908 245,908 — — 
Mutual funds - blendMutual funds - blend94,264 94,264 — — Mutual funds - blend78,000 78,000 — — 
$494,991 $494,991 — — $432,734 $432,734 — — 

Certain items, such as goodwill and other intangible assets, are recognized or disclosed at fair value on a non-recurring basis. The Company determines the fair value of these items using level 3 inputs. There are inherent limitations when estimating the fair value of financial instruments, and the fair values reported are not necessarily indicative of the amounts that would be realized in current market transactions.
Allowance for Credit Losses. The Company is exposed to credit losses resulting from the inability of its customers to make required payments. The Company establishes an allowance for these potential credit losses based on its review of customers’ credit profiles, historical loss statistics, prepayments, recoveries, age of customer receivable balances, current business conditions and macroeconomic trends. The Company considers risk characteristics of trade receivables based on asset type and geographical locations to evaluate trade receivables on a collective basis. The Company applies credit loss estimates to these pooled receivables to determine expected credit losses.
The following table sets forth the activity in the allowance for credit losses from December 31, 20212022 through SeptemberJune 30, 20222023 (in thousands):
Allowance for Credit Losses
Balance as of December 31, 20212022$21,53022,561 
Charges to expense5,8833,529 
Deductions(3,442)(3,014)
Other, including foreign currency translation adjustments(1,655)164 
Balance as of SeptemberJune 30, 20222023$22,31623,240 

109





ROBERT HALF INTERNATIONAL INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)—(Continued)
SeptemberJune 30, 20222023
Internal-use Software. The Company develops and implements software for internal use to enhance the performance and capabilities of the operating technology infrastructure. Direct costs incurred for the development of internal-use software are capitalized from the time when the completion of the internal-use software is considered probable until the software is ready for use. All other preliminary and planning stage costs are expensed as incurred. Cloud computing implementation costs incurred in hosting arrangements are capitalized and reported as a component of other current assets and other noncurrent assets, while all other capitalized internal-use software development costs are reported as a component of computer software within property and equipment on the unaudited Condensed Consolidated Statements of Financial Position. Capitalized software costs are amortized using the straight-line method over the estimated useful life of the software, ranging from two to five years.
Note B—New Accounting Pronouncements

Recently Adopted Accounting Pronouncements
Government Assistance. In November 2021, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update (“ASU”) 2021-10, “Government Assistance (Topic 832): Disclosures by Business Entities about Government Assistance” to increase the transparency of government assistance including the disclosure of the types of assistance an entity receives, an entity’s method of accounting for government assistance and the effect of the assistance on an entity’s financial statements. This standard is effective for annual periods beginning after December 15, 2021. The amendments should be applied either (1) prospectively to all transactions within the scope of the amendments that are reflected in financial statements at the date of initial application and new transactions that are entered into after the date of initial application, or (2) retrospectively to those transactions. The Company adopted this ASU in January 2022. The adoption of this guidance did not have a material impact on its financial statements.None.
Recently Issued Accounting Pronouncements Not Yet Adopted
None.
Note C—Revenue Recognition
The Company derives its revenues from three segments: contract talent solutions, permanent placement talent solutions, and Protiviti. Revenues are recognized when promised goods or services are delivered to customers in an amount that reflects the consideration the Company expects to be entitled to in exchange for those goods or services. Service revenues, as presented inon the unaudited Condensed Consolidated Statements of Operations, represent services rendered to customers less variable consideration, such as sales adjustments and allowances. Reimbursements, including those related to travel and out-of-pocket expenses, are also included in service revenues, and equivalent amounts of reimbursable expenses are included in costs of services.
Contract talent solutions revenues. Contract talent solutions revenues from contracts with customers are recognized in the amount to which the Company has a right to invoice when the services are rendered by the Company’s engagement professionals. The substantial majority of engagement professionals placed on assignment by the Company are the Company’s legal employees while they are working on assignments. The Company pays all related costs of employment, including workers’ compensation insurance, state and federal unemployment taxes, social security, and certain fringe benefits. The Company assumes the risk of acceptability of its employees to its customers.
The Company records contract talent solutions revenuesrevenue on a gross basis as a principal versus on a net basis as an agent in the presentation of revenues and expenses. The Company has concluded that gross reporting is appropriate because the Company (i) has the risk of identifying and hiring qualified employees, (ii) has the discretion to select the employees and establish their price and duties, and (iii) bears the risk for services that are not fully paid for by customers. Fees paid to Time Managementtime management or Vendor Managementvendor management service providers selected by clients are recorded as a reduction of revenues, as the Company is not the primary obligor with respect to those services.
Permanent placement talent solutions revenues. Permanent placement talent solutions revenues from contracts with customers are primarily recognized when employment candidates accept offers of permanent employment. The Company has a substantial history of estimating the financial impact of permanent placement candidates who do not remain with its clients through the 90-day guarantee period. These amounts are established based primarily on historical data and are recorded as liabilities. Fees to clients are generally calculated as a percentage of the new employee’s annual compensation. No fees for permanent placement talent solutions services are charged to employment candidates.

1110





ROBERT HALF INTERNATIONAL INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)—(Continued)
SeptemberJune 30, 20222023
Protiviti revenues. Protiviti’sProtiviti's consulting services are generally provided on a time-and-material basis or fixed-fee basis. Revenues earned under time-and-material arrangements and fixed-fee arrangements are recognized using a proportional performance method. Revenue is measured using cost incurred relative to total estimated cost for the engagement to measure progress towards satisfying the Company’s performance obligations. Cost incurred represents work performed and thereby best depicts the transfer of control to the customer. Protiviti’s consulting services generally contain one or more performance obligation(s) which are satisfied over a period of time. Revenues are recognized over time as the performance obligations are satisfied, because the services provided do not have any alternative use to the Company, and contracts generally include language giving the Company an enforceable right to payment for services provided to date.
The Company periodically evaluates the need to provide for any losses on these projects, and losses are recognized when it is probable that a loss will be incurred.
The following table presents the Company’s service revenues disaggregated by functional specialization and segment (in thousands):
Three Months Ended
September 30,
Nine Months Ended
September 30,
Three Months Ended
June 30,
Six Months Ended
June 30,
20222021202220212023202220232022
Contract talent solutionsContract talent solutionsContract talent solutions
Finance and accountingFinance and accounting$805,229 $732,365 $2,417,829 $1,996,692 Finance and accounting$721,391 $810,910 $1,499,224 $1,612,600 
Administrative and customer supportAdministrative and customer support250,531 279,370 809,578 763,035 Administrative and customer support211,023 274,141 430,373 559,047 
TechnologyTechnology216,735 215,500 648,252 581,905 Technology181,776 218,190 375,858 431,517 
Elimination of intersegment revenues (a)Elimination of intersegment revenues (a)(132,745)(172,534)(414,493)(419,375)Elimination of intersegment revenues (a)(114,807)(137,548)(240,598)(281,748)
Total contract talent solutionsTotal contract talent solutions1,139,750 1,054,701 3,461,166 2,922,257 Total contract talent solutions999,383 1,165,693 2,064,857 2,321,416 
Permanent placement talent solutionsPermanent placement talent solutions182,329 156,444 569,207 411,788 Permanent placement talent solutions149,254 200,096 305,991 386,878 
ProtivitiProtiviti511,376 501,421 1,480,743 1,357,482 Protiviti490,841 497,038 984,965 969,367 
Total service revenuesTotal service revenues$1,833,455 $1,712,566 $5,511,116 $4,691,527 Total service revenues$1,639,478 $1,862,827 $3,355,813 $3,677,661 
(a) Service revenues for finance and accounting, administrative and customer support, and technology include intersegment revenues, which represent revenues from services provided to the Company’s Protiviti segment in connection with the Company’s blended business solutions. Intersegment revenues for each functional specialization are aggregated and then eliminated as a single line.

Payment terms in the Company’sCompany's contracts vary by the type and location of the Company’s customer and the services offered. The term between invoicing and when payment is due is not significant.

Contracts with multiple performance obligations are recognized as performance obligations are delivered, and contract value is allocated based on relative standalonestand-alone selling values of the services and products in the arrangement. As of SeptemberJune 30, 2023, aggregate transaction price allocated to the performance obligations that were unsatisfied for contracts with an expected duration of greater than one year was $160.3 million. Of this amount, $144.1 million is expected to be recognized within the next twelve months. As of June 30, 2022, aggregate transaction price allocated to the performance obligations that were unsatisfied for contracts with an expected duration of greater than one year was $164.8 million. Of this amount, $150.1 million is expected to be recognized within the next twelve months. As of September 30, 2021, aggregate transaction price allocated to the performance obligations that were unsatisfied for contracts with an expected duration of greater than one year was $135.4$202.4 million.

1211





ROBERT HALF INTERNATIONAL INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)—(Continued)
SeptemberJune 30, 20222023
Contract liabilities are recorded when cash payments are received or due in advance of performance and are reflected in accounts payable and accrued expenses on the unaudited Condensed Consolidated Statements of Financial Position. The following table sets forth the activity in contract liabilities from December 31, 20212022 through SeptemberJune 30, 20222023 (in thousands):
Contract Liabilities
Balance as of December 31, 20212022$25,60121,983 
    Payments in advance of satisfaction of performance obligations49,23921,751 
    Revenue recognized(56,590)(24,446)
    Other, including translation adjustments(2,103)(408)
Balance as of SeptemberJune 30, 20222023$16,14718,880 

Note D—Other Current Assets
Other current assets consisted of the following (in thousands):
September 30,
2022
December 31, 2021June 30,
2023
December 31,
2022
Prepaid expensesPrepaid expenses$60,429 $69,526 Prepaid expenses$74,719 $69,394 
Unamortized cloud computing implementation costsUnamortized cloud computing implementation costs53,152 44,692 Unamortized cloud computing implementation costs31,485 56,108 
OtherOther37,597 55,646 Other32,891 49,963 
Other current assetsOther current assets$151,178 $169,864 Other current assets$139,095 $175,465 

Note E—Property and Equipment, Net
Property and equipment consisted of the following (in thousands):
September 30,
2022
December 31, 2021June 30,
2023
December 31,
2022
Computer hardwareComputer hardware$157,036 $157,408 Computer hardware$162,310 $160,028 
Computer softwareComputer software216,039 246,013 Computer software224,352 219,863 
Furniture and equipmentFurniture and equipment94,882 93,144 Furniture and equipment98,228 96,601 
Leasehold improvementsLeasehold improvements163,589 165,153 Leasehold improvements178,228 171,893 
Property and equipment, costProperty and equipment, cost631,546 661,718 Property and equipment, cost663,118 648,385 
Accumulated depreciationAccumulated depreciation(525,260)(568,315)Accumulated depreciation(556,851)(538,698)
Property and equipment, netProperty and equipment, net$106,286 $93,403 Property and equipment, net$106,267 $109,687 

Note F—Other Noncurrent Assets
Other noncurrent assets consisted of the following (in thousands):
June 30,
2023
December 31,
2022
Unamortized cloud computing implementation costs$28,444 $— 
Other intangible assets, net3,875 5,317 
Other noncurrent assets$32,319 $5,317 

1312





ROBERT HALF INTERNATIONAL INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)—(Continued)
SeptemberJune 30, 20222023
Note F—G—Leases
The Company has operating leases for corporate and field offices, and certain equipment. The Company’s leases have remaining lease terms of less than 1 year to 89 years, some of which include options to extend the leases for up to 107 years, and some of which include options to terminate the leases within 1 year. Operating lease expenses were $22.0expense was $22.5 million and $67.1$44.9 million for the three and ninesix months ended SeptemberJune 30, 2022,2023, respectively, and $21.6$22.5 million and $64.8$45.1 million for the three and ninesix months ended SeptemberJune 30, 2021,2022, respectively.
Supplemental cash flow information related to leases consisted of the following (in thousands):
Nine Months Ended
September 30,
Six Months Ended
June 30,
2022202120232022
Cash paid for operating lease liabilitiesCash paid for operating lease liabilities$69,696 $68,509 Cash paid for operating lease liabilities$48,145 $46,743 
Right-of-use assets obtained in exchange for new operating lease liabilitiesRight-of-use assets obtained in exchange for new operating lease liabilities$41,916 $32,888 Right-of-use assets obtained in exchange for new operating lease liabilities$25,914 $35,128 
Supplemental balance sheet information related to leases consisted of the following:
September 30,
2022
December 31,
2021
June 30,
2023
December 31,
2022
Weighted average remaining lease term for operating leasesWeighted average remaining lease term for operating leases3.5 years3.9 yearsWeighted average remaining lease term for operating leases3.4 years3.5 years
Weighted average discount rate for operating leasesWeighted average discount rate for operating leases2.3 %2.3 %Weighted average discount rate for operating leases2.6 %2.2 %
Future minimum lease payments under non-cancellable leases as of SeptemberJune 30, 2022,2023, were as follows (in thousands):

2022 (excluding the nine months ended September 30, 2022)$23,095 
202380,684 
2023 (excluding the six months ended June 30, 2023)2023 (excluding the six months ended June 30, 2023)$45,880 
2024202460,924 202474,316 
2025202537,370 202548,238 
2026202624,008 202632,279 
2027202717,594 
ThereafterThereafter15,481 Thereafter10,036 
Less: Imputed interestLess: Imputed interest(9,552)Less: Imputed interest(10,075)
Present value of operating lease liabilities (a)Present value of operating lease liabilities (a)$232,010 Present value of operating lease liabilities (a)$218,268 
(a) Includes the current portion of $81.1$82.3 million for operating leases.
As of SeptemberJune 30, 2022,2023, the Company had additional future minimum lease obligations totaling $5.7$2.3 million under executed operating lease contracts that had not yet commenced. These operating leases include agreements for corporate and field office facilities with lease terms of 1 to 6 years.

1413





ROBERT HALF INTERNATIONAL INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)—(Continued)
SeptemberJune 30, 20222023
Note G—H—Goodwill
The following table sets forth the activity in goodwill from December 31, 20212022 through SeptemberJune 30, 20222023 (in thousands):
Goodwill
  
Contract talent solutionsPermanent placement talent solutionsProtiviti Total
Balance as of December 31, 2021$134,584 $26,189 $62,082 $222,855 
Foreign currency translation adjustments(821)(160)(448)(1,429)
Balance as of September 30, 2022$133,763 $26,029 $61,634 $221,426 
Goodwill
  
Contract talent solutionsPermanent placement talent solutionsProtiviti Total
Balance as of December 31, 2022$134,118 $26,098 $77,594 $237,810 
Foreign currency translation and other adjustments132 26 254 412 
Balance as of June 30, 2023$134,250 $26,124 $77,848 $238,222 
The Company completed its annual assessment of the recoverability of goodwill during the three months ended June 30, 2023, and determined there were no events or circumstances that would more likely than not reduce the fair value of the Company’s reporting units below their carrying value.
Note H—I—Accrued Payroll and Benefit Costs
Accrued payroll and benefit costs consisted of the following (in thousands):
September 30,
2022
December 31, 2021
Payroll and benefits$470,556 $449,246 
Payroll taxes64,833 74,117 
Workers’ compensation18,217 16,820 
Accrued payroll and benefit costs$553,606 $540,183 
The Company, under the Coronavirus Aid, Relief, and Economic Security (“CARES”) Act, deferred paying $51.1 million of applicable payroll taxes as of both September 30, 2022 and December 31, 2021, which is expected to be paid during the next 12 months and is included in payroll taxes.
June 30,
2023
December 31,
2022
Payroll and benefits$429,619 $423,439 
Payroll taxes2,442 33,559 
Workers’ compensation15,653 15,312 
Accrued payroll and benefit costs$447,714 $472,310 
Note I—J—Employee Deferred Compensation Plan Obligations
The Company provides various qualified defined contribution 401(k) plans covering eligible employees. The plans offer a savings feature with the Company matching employee contributions. Assets of this plan are held by an independent trustee for the sole benefit of participating employees. Nonqualified plans are provided for employees on a discretionary basis, including those not eligible for the qualified plans. These plans include provisions for salary deferrals and discretionary contributions. The asset value of the nonqualified plans was $404.0$542.2 million and $495.0$432.7 million as of SeptemberJune 30, 20222023 and December 31, 2021,2022, respectively. The Company holds these assets to satisfy the Company’s liabilities under its deferred compensation plans.
The liability value for the nonqualified plans was $435.0$530.5 million and $535.3$474.1 million as of SeptemberJune 30, 20222023 and December 31, 2021,2022, respectively.

15





ROBERT HALF INTERNATIONAL INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)—(Continued)
September 30, 2022
The following table presents the Company’s compensation expense related to its qualified defined contribution plans and nonqualified plans (in thousands):
Three Months Ended
September 30,
Nine Months Ended
September 30,
Three Months Ended
June 30,
Six Months Ended
June 30,
20222021202220212023202220232022
Contribution expenseContribution expense$10,326 $11,467 $35,321 $34,939 Contribution expense$11,498 $12,794 $22,778 $24,996 
Increase (decrease) in employee deferred compensation expense related to changes in the fair value of trust assetsIncrease (decrease) in employee deferred compensation expense related to changes in the fair value of trust assets(15,335)(1,759)(110,958)38,039 Increase (decrease) in employee deferred compensation expense related to changes in the fair value of trust assets28,347 (65,622)55,638 (95,623)
$(5,009)$9,708 $(75,637)$72,978 $39,845 $(52,828)$78,416 $(70,627)
The Company has statutory defined contribution plans and defined benefit plans outside the United States of America, which are not material.

14





ROBERT HALF INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)—(Continued)
June 30, 2023
Note J—K—Commitments and Contingencies
On March 23, 2015, Plaintiff Jessica Gentry, on her own behalf and on behalf of a putative class of allegedly similarly situated individuals, filed a complaint against the Company in the Superior Court of California, San Francisco County, which was subsequently amended on October 23, 2015. The complaint alleges that a putative class of current and former employees of the Company working in California since March 13, 2010, were denied compensation for the time they spent interviewing “for temporary and permanent employment opportunities” as well as performing activities related to the interview process. Gentry seeks recovery on her own behalf and on behalf of the putative class in an unspecified amount for this allegedly unpaid compensation. Gentry also seeks recovery of an unspecified amount for the alleged failure of the Company to provide her and the putative class with accurate wage statements. Gentry also seeks an unspecified amount of other damages, attorneys’ fees, and statutory penalties, including penalties for allegedly not paying all wages due upon separation to former employees and statutory penalties on behalf of herself and other allegedly “aggrieved employees” as defined by California’s Labor Code Private AttorneyAttorneys General Act (“PAGA”). On January 4, 2016, the Court denied a motion by the Company to compel all of Gentry’s claims, except the PAGA claim, to individual arbitration. At this stage of the litigation, it is not feasible to predict the outcome of or a range of loss, should a loss occur, from this proceeding and, accordingly, no amounts have been provided in the Company’s Financial Statements. The Company believes it has meritorious defenses to the allegations and the Company intends to continue to vigorously defend against the litigation.
On April 6, 2018, Plaintiff Shari Dorff, on her own behalf and on behalf of a putative class of allegedly similarly situated individuals, filed a complaint against the Company in the Superior Court of California, County of Los Angeles. In addition to certain claims individual to Plaintiff Dorff, the complaint alleges that salaried recruiters based in California have been misclassified as exempt employees and seeks an unspecified amount for: unpaid wages resulting from such alleged misclassification; alleged failure to provide a reasonable opportunity to take meal periods and rest breaks; alleged failure to pay wages on a timely basis both during employment and upon separation; alleged failure to comply with California requirements regarding wage statements and record-keeping; and alleged improper denial of expense reimbursement. Plaintiff Dorff also seeks an unspecified amount of other damages, attorneys’ fees, and penalties, including but not limited to statutory penalties on behalf of herself and other allegedly “aggrieved employees” as defined by PAGA. At this stage of the litigation, it is not feasible to predict the outcome of or a range of loss, should a loss occur, from this proceeding and, accordingly, no amounts have been provided in the Company’s Financial Statements. The Company believes it has meritorious defenses to the allegations and the Company intends to continue to vigorously defend against the litigation.
The Company is involved in a number of other lawsuits arising in the ordinary course of business. While management does not expect any of these other matters to have a material adverse effect on the Company’s results of operations, financial position or cash flows, litigation is subject to certain inherent uncertainties.
Legal costs associated with the resolution of claims, lawsuits and other contingencies are expensed as incurred.

16





ROBERT HALF INTERNATIONAL INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)—(Continued)
September 30, 2022
In May 2021,2023, the Company entered into an amendment to extend the maturity of its $100.0 million unsecured revolving credit facility (the “Credit Agreement”) to May 2024.2026. Borrowings under the Credit Agreement will bear interest in accordance with the terms of the borrowing which, typicallyeffective May 2023, will be calculated according to the London Interbank OfferedAdjusted Term Secured Overnight Financing Rate ("SOFR"), or an alternative base rate, plus an applicable margin. The Credit Agreement is subject to certain financial covenants and the Company was in compliance with these covenants as of SeptemberJune 30, 2022.2023. There were no borrowings under the Credit Agreement as of SeptemberJune 30, 2022,2023, or December 31, 2021.2022.

15





ROBERT HALF INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)—(Continued)
June 30, 2023
Note K—L—Stockholders’ Equity
Stock Repurchase Program.As of SeptemberJune 30, 2022,2023, the Company is authorized to repurchase, from time to time, up to 4.712.7 million additional shares of the Company’s common stock on the open market or in privately negotiated transactions, depending on market conditions. The number and the cost of common stock shares repurchased during the ninesix months ended SeptemberJune 30, 20222023 and 2021,2022, are reflected in the following table (in thousands):
Nine Months Ended
September 30,
Six Months Ended
June 30,
20222021 20232022
Common stock repurchased (in shares)Common stock repurchased (in shares)2,493 2,254 Common stock repurchased (in shares)1,137 1,386 
Common stock repurchasedCommon stock repurchased$219,341 $199,569 Common stock repurchased$83,678 $133,527 
Additional stock repurchases were made in connection with employee stock plans, whereby Company shares were tendered by employees for the payment of applicable statutory withholding taxes. The number and the cost of employee stock plan repurchases made during the ninesix months ended SeptemberJune 30, 20222023 and 2021,2022, are reflected in the following table (in thousands):
Nine Months Ended
September 30,
Six Months Ended
June 30,
20222021 20232022
Repurchases related to employee stock plans (in shares)Repurchases related to employee stock plans (in shares)297 253 Repurchases related to employee stock plans (in shares)283 295 
Repurchases related to employee stock plansRepurchases related to employee stock plans$32,914 $19,654 Repurchases related to employee stock plans$21,733 $32,786 
The repurchased shares are held in treasury and are presented as if constructively retired. Treasury stock is accounted for using the cost method. Treasury stock activity for the ninesix months ended SeptemberJune 30, 20222023 and 2021,2022, (consisting of purchasepurchases of shares for the treasury) is presented in the unaudited Condensed Consolidated Statements of Stockholders’ Equity.
Repurchases of shares and issuances of dividends are applied first to the extent of retained earnings and any remaining amounts are applied to additional paid-in capital.
Note M—Net Income Per Share
The calculation of net income per share for the three and six months ended June 30, 2023 and 2022, is reflected in the following table (in thousands, except per share amounts):
 Three Months Ended
June 30,
Six Months Ended
June 30,
 2023202220232022
Net income$106,292 $175,821 $228,297 $344,060 
Basic:
Weighted average shares106,102 108,833 106,260 109,025 
Diluted:
Weighted average shares106,102 108,833 106,260 109,025 
Dilutive effect of potential common shares320 863 515 1,118 
Diluted weighted average shares106,422 109,696 106,775 110,143 
Net income per share:
Basic$1.00 $1.62 $2.15 $3.16 
Diluted$1.00 $1.60 $2.14 $3.12 

1716





ROBERT HALF INTERNATIONAL INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)—(Continued)
SeptemberJune 30, 20222023
Note L—Net Income Per Share
The calculation of net income per share for the three and nine months ended September 30, 2022 and 2021, is reflected in the following table (in thousands, except per share amounts):
 Three Months Ended
September 30,
Nine Months Ended
September 30,
 2022202120222021
Net income$166,206 $170,871 $510,266 $430,682 
Basic:
Weighted average shares107,855 110,176 108,630 110,816 
Diluted:
Weighted average shares107,855 110,176 108,630 110,816 
Dilutive effect of potential common shares763 1,314 1,000 1,138 
Diluted weighted average shares108,618 111,490 109,630 111,954 
Net income per share:
Basic$1.54 $1.55 $4.70 $3.89 
Diluted$1.53 $1.53 $4.65 $3.85 
Note M—N—Business Segments
The Company has three reportable segments: contract talent solutions, permanent placement talent solutions, and Protiviti. Operating segments are defined as components of the Company for which separate financial information is evaluated regularly by the chief operating decision maker in deciding how to allocate resources and assess performance. The contract talent solutions and permanent placement talent solutions segments provide specialized engagement professionals and full-time personnel, respectively, for finance and accounting, technology, marketing and creative, legal, administrative, and customer support roles. The Protiviti segment provides business and technology risk consulting and internal audit services.
The accounting policies of the segments are set forth in Note A—“Summary of Significant Accounting Policies” in the Company’s Annual Report on Form 10-K for the year ended December 31, 2021.2022. The Company evaluates performance based on income before net interest income, intangible assets amortization expense, net interest income, and income taxes.

18





ROBERT HALF INTERNATIONAL INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)—(Continued)
September 30, 2022
The following table provides a reconciliation of service revenues and segment income by reportable segment to consolidated results for the three and ninesix months ended SeptemberJune 30, 20222023 and 20212022 (in thousands):
 Three Months Ended
September 30,
Nine Months Ended
September 30,
 2022202120222021
Service revenues
Contract talent solutions$1,139,750 $1,054,701 $3,461,166 $2,922,257 
Permanent placement talent solutions182,329 156,444 569,207 411,788 
Protiviti511,376 501,421 1,480,743 1,357,482 
$1,833,455 $1,712,566 $5,511,116 $4,691,527 
Segment income
Contract talent solutions$120,048 $110,010 $386,861 $279,697 
Permanent placement talent solutions32,178 31,030 106,257 79,264 
Protiviti71,469 86,952 198,759 224,256 
Combined segment income223,695 227,992 691,877 583,217 
Amortization of intangible assets417 572 1,250 1,724 
Interest income, net(2,346)(238)(3,230)(145)
Income before income taxes$225,624 $227,658 $693,857 $581,638 

 Three Months Ended
June 30,
Six Months Ended
June 30,
 2023202220232022
Service revenues
Contract talent solutions$999,383 $1,165,693 $2,064,857 $2,321,416 
Permanent placement talent solutions149,254 200,096 305,991 386,878 
Protiviti490,841 497,038 984,965 969,367 
$1,639,478 $1,862,827 $3,355,813 $3,677,661 
Segment income
Contract talent solutions$81,316 $133,567 $183,462 $266,813 
Permanent placement talent solutions21,730 36,751 45,557 74,079 
Protiviti43,566 70,213 82,387 127,290 
Combined segment income146,612 240,531 311,406 468,182 
Amortization of intangible assets721 416 1,442 833 
Interest income, net(5,320)(718)(10,145)(884)
Income before income taxes$151,211 $240,833 $320,109 $468,233 
Service revenues presented above are shown net of eliminations of intersegment revenues. Intersegment revenues between the contract talent solutions segment and Protiviti segment were $132.7$114.8 million and $414.5$240.6 million for the three and ninesix months ended SeptemberJune 30, 2022,2023, respectively, and $172.5$137.5 million and $419.4$281.7 million ninefor the three and six months ended SeptemberJune 30, 2021,2022, respectively.
Revenue and direct costs related to the intersegment activity are reflected in the Protiviti segment, including the costs of candidate payroll, fringe benefits and incremental recruiter compensation.

Note N—O—Subsequent Events
On October 27, 2022,July 31, 2023, the Company announced the following:
Quarterly dividend per share$0.430.48
Declaration dateOctober 27, 2022July 31, 2023
Record dateNovemberAugust 25, 20222023
Payment dateDecemberSeptember 15, 20222023


1917


ITEM 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
Certain information contained in Management’s Discussion and Analysis and in other parts of this report may be deemed forward-looking statements regarding events and financial trends that may affect the future operating results or financial positions of Robert Half International Inc. (the “Company”). Forward-looking statements are not guarantees or promises that goals or targets will be met. These statements may be identified by words such as “estimate,” “forecast,” "target," “project,” “plan,” “intend,” “believe,” “expect,” “anticipate,” or variations or negatives thereof or by similar or comparable words or phrases. In addition, historical, current, and forward-looking information about the Company’s ESG and compliance programs, including targets or goals, may not be considered material for the Securities and Exchange Commission (“SEC”) reporting purposes and may be based on standards for measuring progress that are still developing, on internal controls, diligence, or processes that are evolving, and on assumptions that are subject to change in the future. Forward-looking statements are estimates only, based on management’s current expectations, currently available information and current strategy, plans, or forecasts, and involve certain known and unknown risks and, uncertainties, and assumptions that are difficult to predict and often beyond our control and are inherently uncertain. Forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from those expressed in the statements. These risks and uncertainties include, but are not limited to, the following: changes to or new interpretations of United States of America ("(“U.S.") or international tax regulations,regulations; the global financial and economic situation; the duration and impact of the COVID-19 pandemic and efforts to mitigate its spread; changes in levels of unemployment and other economic conditions in the U.S. or foreign countries where the Company does business, or in particular regions or industries; reduction in the supply of candidates for contract employment or the Company’s ability to attract candidates; the entry of new competitors into the marketplace or expansion by existing competitors; the ability of the Company to maintain existing client relationships and attract new clients in the context of changing economic or competitive conditions; the impact of competitive pressures, including any change in the demand for the Company’s services, on the Company’s ability to maintain its margins; the possibility of the Company incurring liability for its activities, including the activities of its engagement professionals, or for events impacting its engagement professionals on clients’ premises; the possibility that adverse publicity could impact the Company’s ability to attract and retain clients and candidates; the success of the Company in attracting, training, and retaining qualified management personnel and other staff employees; the Company’s ability to comply with governmental regulations affecting personnel services businesses in particular or employer/employee relationships in general; whether there will be ongoing demand for Sarbanes-Oxley or other regulatory compliance services; the Company’s reliance on short-term contracts for a significant percentage of its business; litigation relating to prior or current transactions or activities, including litigation that may be disclosed from time to time in the Company’s Securities and Exchange Commission (“SEC”)SEC filings; the ability of the Company to manage its international operations and comply with foreign laws and regulations; the impact of fluctuations in foreign currency exchange rates; the possibility that the additional costs the Company will incur as a result of health care or other reform legislation may adversely affect the Company’s profit margins or the demand for the Company’s services; the possibility that the Company’s computer and communications hardware and software systems could be damaged or their service interrupted or the Company could experience a cybersecurity breach; and the possibility that the Company may fail to maintain adequate financial and management controls and as a result suffer errors in its financial reporting. Additionally, with respect to Protiviti, other risks and uncertainties include the fact that future success will depend on its ability to retain employees and attract clients; there can be no assurance that there will be ongoing demand for broad based consulting, regulatory compliance, technology services, public sector or other high demand advisory services; failure to produce projected revenues could adversely affect financial results; and there is the possibility of involvement in litigation relating to prior or current transactions or activities. Because long-term contracts are not a significant part of the Company’s business, future results cannot be reliably predicted by considering past trends or extrapolating past results.
Executive Overview
The Company recently completed a multiyear process to unify its family of Robert Half endorsed divisional brands to a single brand, Robert Half. This simplifies the Company’s go-to-market brand structureCompany's second-quarter results for clients and candidates and provides leverage for greater brand awareness and allows future flexibility to expand the Company’s existing functional specializations. In connection with this process, the Company’s current financial statement disclosures reflect new names for its reportable segments, including contract talent solutions (formerly temporary and consultant staffing), permanent placement talent solutions (formerly permanent placement staffing) and Protiviti (formerly risk consulting and internal audit services). What was previously referred to as staffing operations is now referred to as talent solutions.
The presentation of contract talent solutions includes functional specializations rather than the previously branded divisions. The functional specializations are: finance and accounting, which combines the former Accountemps® and Robert Half®Management Resources divisions; administrative and customer support, which consists of the former OfficeTeam®; and technology, which includes the former Robert Half® Technology.
The Company reported another quarter of year-over-year growth, over and above very strong growth reported in the prior year. Global labor demand remains high, notwithstanding the increasingly uncertain economic outlook, although the sales cycle has lengthened. Reported results were once again unfavorably impacted by currency exchange rates as the U.S. dollar strengthened against the Euro and British pound.elongated client hiring cycles resulting from ongoing global macro uncertainty. Protiviti was much less impacted with its diversified suite of solutions offerings. During the first three quartershalf of 2022,2023, service revenues were $5.51$3.36 billion, an increasea decrease of 17.5%8.8% from the prior year. Net income increased 18.5% to $510was $228 million and diluted net income per share increased 20.8%was $2.14. Global labor markets remain tight and the scarcity of talent persists. Client hiring and project needs continue to $4.65.be significant. However, the urgency or velocity of that demand is impacted by the prolonged period of macroeconomic uncertainty, which continued in the second-quarter. As clients become more cost-focused, hiring timeframes extend, projects are delayed and contractor workloads are shifted to internal staff.
On a segment basis, year-to-date revenues for contract talent solutions and permanent placement talent solutions were down 11.1% and 20.9% year-over-year, respectively, and Protiviti year-to-date revenues grew by 1.6% year-over-year.


2018


The Company’s talent solutions led the way, with permanent placement and contract talent solutions achieving year-over-year revenue growth of 38.2% and 18.4%, respectively. Protiviti also performed well, growing year-over-year revenues by 9.1%, and reached new all-time highs.
Remote and hybrid working models are expected to remain. This structural shift in how companies source talent plays to the Company’s numerous strengths, including its global brand, office network, candidate database and AI-driven technologies.
Demand for the Company’s contract talent solutions, permanent placement talent solutions, and consulting talentProtiviti is largely dependent upon general economic and labor trends both domestically and abroad. The U.S. economic backdrop and labor trends for the first three quartershalf of 20222023 remained conducive to growthsteady for the Company as the unemployment rate decreasedincreased slightly from 3.9% in3.5% for December 20212022 to 3.5%3.6% at the end of the thirdsecond quarter of 2022. 2023. Although recent metrics are modestly off their peaks, talent shortages persist. In the U.S., job openingsunemployment stands near a 50-year low and quitremains even lower for those with a college degree, where the rate is 2.0%. Although labor markets remain strong, ongoing uncertainty related to inflation and interest rates remain elevated although modestly below all-time highs. Significant demand duecause clients to be more cautious, resulting in elongated hiring cycles and has a negative impact on short-term results.
The Company is confident about its ability to navigate the uncertain global macroeconomic environment and is well positioned to benefit as the macro landscape improves. Clients continue to hire, but are being more selective and have added steps to their hiring process which impacts decision time frames and lengthens the sales cycle. Longer term, the growth and margin prospects from an ongoing focus on services related to talent shortages persists across professional disciplineswith higher level skills is encouraging. The Company continues to invest in the U.S., although general economic uncertainty is causing a lengthening of sales cyclestools needed to secure top talent for its clients by making enhancements to further improve our already effective, industry-leading artificial intelligence.
Reported results were unfavorably impacted by foreign currency exchange rates as clients take more timethe U.S. dollar strengthened against the Euro, British pound, Australian Dollar, and Canadian Dollar, when compared to fill roles.the prior year.
The Company monitors various economic indicators and business trends in all of the countries in which it operates to anticipate demand for the Company’s services. These trends are evaluated to determine the appropriate level of investment, including personnel, which will best position the Company for success in the current and future global macroeconomic environment. The Company’s investments in headcount are typically structured to proactively support and align with expected revenue growth trends and productivity metrics. Visibility into future revenues is limited not only due to the dependence on macroeconomic conditions noted above, but also because of the relatively short duration of the Company’s client engagements. Accordingly, the Company’s headcount and other investments are typically assessed on at least a quarterly basis. During the first three quartershalf of 2022,2023, the Company decreased headcount for its contract talent solutions and permanent placement talent solutions segments, while it increased headcount across all segmentsfor its Protiviti segment, when compared to prior year-end levels.
Critical Accounting Policies and Estimates
The Company’s most critical accounting policies and estimates are those that involve subjective decisions or assessments and are included in the Company’s Annual Report on Form 10-K for the year ended December 31, 2021.2022. There were no material changes to the Company’s critical accounting policies or estimates for the ninesix months ended SeptemberJune 30, 2022.2023.
Recent Accounting Pronouncements
See Note B—“New Accounting Pronouncements” to the Company’s Condensed Consolidated Financial Statements included under Part I—Item 1 of this report.
Results of Operations
The Company analyzes its operating results for three reportable segments: contract talent solutions, permanent placement talent solutions, and Protiviti. The contract talent solutions and permanent placement talent solutions segments provide specialized engagement professionals and full-time personnel, respectively, for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. The Protiviti segment provides business and technology risk consulting and internal audit services.
Demand for the Company’s contract talent solutions, permanent placement talent solutions, and consulting talentservices is largely dependent upon general economic and labor trends both domestically and abroad. Because of the inherent difficulty in predicting economic trends, future demand for the Company’s services cannot be forecast with certainty.
The Company’s talent solutions business has 316conducts placement activities through 318 offices in 42 states, the District of Columbia and 1718 foreign countries, while Protiviti has 65 offices in 23 states and 13 foreign countries.


2119


Non-GAAP Financial Measures
The financial results of the Company are prepared in conformity with accounting principles generally accepted in the U.S. (“GAAP”) and the rules of the SEC. To help readers understand the Company’s financial performance, the Company supplements its GAAP financial results with the following non-GAAP measures: as adjusted revenue growth rates; adjusted gross margin; adjusted selling, general and administrative expenses; segment income andexpense; combined segment income.
Variations in the Company’s financial results include the impact of changes in foreign currency exchange ratesincome; and billing days. The Company provides “as adjusted”as adjusted revenue growth calculations to remove the impact of these items. These calculations show the year-over-year revenue growth rates for the Company’s functional specializations and segments on both a reported basis and also on an as adjusted basis for global, U.S. and international operations. The Company has provided this data because it focuses on the Company’s revenue growth rates attributable to operating activities and aids in evaluating revenue trends over time. The Company expresses year-over-year revenue changes as calculated percentages using the same number of billing days and constant currency exchange rates.
In order to calculate constant currency revenue growth rates, as reported amounts are retranslated using foreign currency exchange rates from the prior year’s comparable period. Management then calculates a global, weighted-average number of billing days for each reporting period based upon input from all countries and all functional specializations and segments. In order to remove the fluctuations caused by comparable periods having different billing days, the Company calculates same billing day revenue growth rates by dividing each comparative period’s reported revenues by the calculated number of billing days for that period to arrive at a per billing day amount. Same billing day growth rates are then calculated based upon the per billing day amounts. The term “as adjusted” means that the impact of different billing days and currency fluctuations are removed from the revenue growth rate calculation.
The following measures: adjusted gross margin;margin and adjusted selling, general and administrative expenses; and segment incomeexpenses include gains and losses on investments held to fund the Company’s obligations under employee deferred compensation plans. The Company provides these measures because they are used by management to review its operational results.
Combined segment income is income before income taxes, adjusted for interest income and amortization of intangible assets. The Company provides combined segment income because it is how management evaluates segment performance.
As adjusted revenue growth rates represent year-over-year revenue growth rates after removing the impacts on reported revenues from the changes in the number of billing days and foreign currency exchange rates. The Company provides this data because it focuses on the Company’s revenue growth rates attributable to operating activities and aids in evaluating revenue trends over time. The impacts from the changes in billing days and foreign currency exchange rates are calculated as follows:
Billing days impact is calculated by dividing each comparative period’s reported revenues by the number of billing days for that period to arrive at a per billing day amount. Same billing day growth rates are then calculated based on the per billing day amounts. Management calculates a global, weighted-average number of billing days for each reporting period based upon inputs from all countries and all functional specializations and segments.
Foreign currency impact is calculated by retranslating current period international revenues using foreign currency exchange rates from the prior year’s comparable period.
The non-GAAP financial measures provided herein may not provide information that is directly comparable to that provided by other companies in the Company’s industry, as other companies may calculate such financial results differently. The Company’s non-GAAP financial measures are not measurements of financial performance under GAAP and should not be considered as alternatives to amounts presented in accordance with GAAP. The Company does not consider these non-GAAP financial measures to be a substitute for, or superior to, the information provided by GAAP financial results. A reconciliation of the non-GAAP financial measures to the most directly comparable GAAP financial measures is provided on the following pages.
Refer to Item 3. “Quantitative and Qualitative Disclosures About Market Risk” for further discussion of the impact of foreign currency exchange rates on the Company’s results of operations and financial condition.
Three Months Ended SeptemberJune 30, 20222023 and 20212022
Service Revenues. The Company’s revenues were $1.83$1.64 billion for the three months ended SeptemberJune 30, 2022, increasing by 7.1%2023, a decrease of 12.0% compared to $1.71$1.86 billion for the three months ended SeptemberJune 30, 2021.2022. Revenues from U.S. operations increased 10.0%decreased 13.3% to $1.47$1.27 billion (79.9%(77.6% of total revenue) for the three months ended SeptemberJune 30, 2022,2023, compared to $1.33$1.47 billion (77.8%(78.8% of total revenue) for the three months ended SeptemberJune 30, 2021.2022. Revenues from international operations decreased 3.3%7.0% to $368 million (20.1%(22.4% of total revenue) for the three months ended SeptemberJune 30, 2022,2023, compared to $381$396 million (22.2%(21.2% of total revenue) for the three months ended SeptemberJune 30, 2021.2022. Contributing factors for each reportable segment are discussed below in further detail.
Contract talent solutions revenues were $1.14$1.00 billion for the three months ended SeptemberJune 30, 2022, increasing2023, decreasing by 8.1%14.3% compared to revenues of $1.05$1.16 billion for the three months ended SeptemberJune 30, 2021.2022. Key drivers of contract talent solutions revenues include average hourly bill rates and the number of hours worked by the Company’s engagement professionals on client engagements. The increasedecrease in contract talent solutions revenues for the three months ended SeptemberJune 30, 2022,2023, was primarily due to 10.3% increase in average bill rates, offset by a 2.2%21.1% decrease in the number of hours worked by the Company's engagement professionals.professionals, partially offset by a 7.7% increase in average bill rates. On an as adjusted basis, contract talent solutions revenues increased 10.7%decreased 14.0% for the thirdsecond quarter of 2022,2023, compared to the thirdsecond quarter of 2021.2022. In the U.S., revenues in the thirdsecond quarter of 2022 increased 11.3%2023 decreased 16.0% on both an as reported basis, and decreased 15.9% on an as adjusted basis, compared to the thirdsecond quarter of 2021.2022. For the Company’s international

22


operations,International revenues for the thirdsecond quarter of 20222023 decreased 3.2%7.6% on an as reported basis, and increased 8.7%decreased 6.2% on an as adjusted basis compared to the thirdsecond quarter of 2021.2022.

20


Permanent placement talent solutions revenues were $182$149 million for the three months ended SeptemberJune 30, 2022, increasing2023, decreasing by 16.5%25.4% compared to revenues of $156$200 million for the three months ended SeptemberJune 30, 2021.2022. Key drivers of permanent placement talent solutions revenues consist of the number of candidate placements and average fees earned per placement. The increasedecrease in permanent placement staffingtalent revenues for the three months ended SeptemberJune 30, 2022,2023, was primarily due to a 9.2% increase25.9% decrease in the number of placements, andpartially offset by a 7.3%0.4% increase in average fees earned per placement. On an as adjusted basis, permanent placement talent solutions revenues increased 20.3%decreased 25.0% for the thirdsecond quarter of 2022,2023, compared to the thirdsecond quarter of 2021.2022. In the U.S., revenues for the thirdsecond quarter of 2022 increased 22.4%2023 decreased 26.2% on both an as reported basis, and decreased 26.1% on an as adjusted basis, compared to the thirdsecond quarter of 2021. For the Company’s international operations,2022. International revenues for the thirdsecond quarter of 2022 increased 2.9%2023 decreased 23.4% on an as reported basis and 15.4%decreased 21.9% on an as adjusted basis, compared to the thirdsecond quarter of 2021.2022. Historically, demand for permanent placement talent solutions is even more sensitive to economic and labor market conditions than demand for contract talent solutions and this is expected to continue.
Protiviti revenues were $511$491 million for the three months ended SeptemberJune 30, 2022, increasing2023, decreasing by 2.0%1.2% compared to revenues of $501$497 million for the three months ended SeptemberJune 30, 2021.2022. Key drivers of Protiviti revenues are the billable hours worked by consultants on client engagements and average hourly bill rates. The increasedecrease in Protiviti revenues for the three months ended SeptemberJune 30, 2022,2023, was primarily due to a 22.6%3.4% decrease in billable hours, partially offset by a 2.2% increase in average hourly bill rates, partially offset by a 20.6% decrease in billable hours. The increase in hourly bill rates and decrease in billable hours for the three months ended September 30, 2022, was primarily due to an increase in the mix of full-time Protiviti consultants relative to contractors.rates. On an as adjusted basis, Protiviti revenues increased 4.8%decreased 1.0% for the thirdsecond quarter of 2022,2023, compared to the thirdsecond quarter of 2021.2022. In the U.S., revenues in the thirdsecond quarter of 2022 increased 4.1%2023 decreased 2.4% on both an as reported basis, and decreased 2.3% on an as adjusted basis, compared to the thirdsecond quarter of 2021. For the Company’s international operations,2022. International revenues for the thirdsecond quarter of 2022 decreased 6.3%2023 increased 3.3% on an as reported basis and increased 7.3%4.2% on an as adjusted basis, compared to the thirdsecond quarter of 2021.2022.
A reconciliation of the non-GAAP year-over-year revenue growth rates to the as reported year-over-year revenue growth rates for the three months ended SeptemberJune 30, 2022,2023, is presented in the following table:
GlobalUnited StatesInternationalGlobalUnited StatesInternational
Contract talent solutionsContract talent solutionsContract talent solutions
As ReportedAs Reported8.1 %11.3 %-3.2 %As Reported-14.3 %-16.0 %-7.6 %
Billing Days ImpactBilling Days Impact0.1 %0.0 %0.5 %Billing Days Impact0.1 %0.1 %0.6 %
Currency ImpactCurrency Impact2.5 %11.4 %Currency Impact0.2 %0.8 %
As AdjustedAs Adjusted10.7 %11.3 %8.7 %As Adjusted-14.0 %-15.9 %-6.2 %
Permanent placement talent solutionsPermanent placement talent solutionsPermanent placement talent solutions
As ReportedAs Reported16.5 %22.4 %2.9 %As Reported-25.4 %-26.2 %-23.4 %
Billing Days ImpactBilling Days Impact0.2 %0.0 %0.6 %Billing Days Impact0.1 %0.1 %0.5 %
Currency ImpactCurrency Impact3.6 %11.9 %Currency Impact0.3 %1.0 %
As AdjustedAs Adjusted20.3 %22.4 %15.4 %As Adjusted-25.0 %-26.1 %-21.9 %
ProtivitiProtivitiProtiviti
As ReportedAs Reported2.0 %4.1 %-6.3 %As Reported-1.2 %-2.4 %3.3 %
Billing Days ImpactBilling Days Impact0.2 %0.0 %0.5 %Billing Days Impact0.2 %0.1 %0.7 %
Currency ImpactCurrency Impact2.6 %13.1 %Currency Impact0.0 %0.2 %
As AdjustedAs Adjusted4.8 %4.1 %7.3 %As Adjusted-1.0 %-2.3 %4.2 %
Gross Margin.    The Company’s gross margin dollars were $788$660 million for the three months ended SeptemberJune 30, 2022, up 8.6%2023, down 19.1% from $725$816 million for the three months ended SeptemberJune 30, 2021.2022. Contributing factors for each reportable segment are discussed below in further detail.
Gross margin dollars for contract talent solutions represent revenues less costs of services, which consist of payroll, payroll taxes and benefit costs for engagement professionals, and reimbursable expenses. The key drivers of gross margin are: i) pay-bill spreads, which represent the differential between wages paid to engagement professionals and amounts billed to clients; ii) fringe costs, which are primarily composed of payroll taxes and benefit costs; and iii) conversion revenues, which are earned when a contract talent solutions position converts to a permanent position with the Company’s client.
Gross margin dollars for contract talent solutions were $450$399 million for the three months ended SeptemberJune 30, 2022, up 6.7%2023, down 14.2% from $421$465 million for the

23


three months ended SeptemberJune 30, 2021.2022. As a percentage of revenues, gross margin dollars for contract talent solutions were 39.4%39.9% in both the thirdsecond quarter of 2022, down from 40.0% in2023 and the thirdsecond quarter of 2021. This year-over-year decrease in gross margin percentage was primarily attributable to higher fringe costs.2022.
Gross margin dollars for permanent placement talent solutions represent revenues less reimbursable expenses. Gross margin dollars for permanent placement talent solutions were $182$149 million for the three months ended SeptemberJune 30, 2022, up 16.6%2023, down

21


25.4% from $156$200 million for the three months ended SeptemberJune 30, 2021.2022. Because reimbursable expenses for permanent placement talent solutions are de minimis, the increasedecrease in gross margin dollars is substantially explained by the increase in revenues previously discussed.
Gross margin dollars for Protiviti represent revenues less costs of services, which consist primarily of professional staff payroll, payroll taxes, benefit costs and reimbursable expenses. The primary drivers of Protiviti’s gross margin are: i) the relative composition and number of professional staff and their respective pay and bill rates; and ii) staff utilization, which is the relationship of time spent on client engagements in proportion to the total time available for Protiviti’s staff. Gross margin dollars for Protiviti were $156 million for the three months ended September 30, 2022, up 5.6% from $148 million for the three months ended September 30, 2021. As a percentage of revenues, reported gross margin dollars for Protiviti were 30.5% in the third quarter of 2022, up from 29.5% in the third quarter of 2021. As a percentage of revenues, adjusted gross margin dollars for Protiviti were 30.0% in the third quarter of 2022, up from 29.4% in the third quarter of 2021. The year-over-year increase in adjusted gross margin percentage was due to the relative composition of and number of professional staff and their respective pay and bill rates.
The Company's gross margin by reporting segment is summarized as follows (in thousands):
Three Months Ended September 30,Relationships
As ReportedAs AdjustedAs ReportedAs Adjusted
20222021202220212022202120222021
Gross Margin
Contract talent solutions$449,579 $421,419 $449,579 $421,419 39.4 %40.0 %39.4 %40.0 %
Permanent placement talent solutions182,034 156,170 182,034 156,170 99.8 %99.8 %99.8 %99.8 %
Protiviti155,996 147,738 153,296 147,461 30.5 %29.5 %30.0 %29.4 %
Total$787,609 $725,327 $784,909 $725,050 43.0 %42.4 %42.8 %42.3 %
The following tables provide reconciliations of the non-GAAP adjusted gross margin to reported gross margin for the three months ended September 30, 2022 and 2021 (in thousands):
Three Months Ended September 30, 2022
Contract Talent SolutionsPermanent Placement Talent SolutionsProtivitiTotal
$% of Revenue$% of Revenue$% of Revenue$% of Revenue
Gross Margin
As Reported$449,579 39.4 %$182,034 99.8 %$155,996 30.5 %$787,609 43.0 %
Adjustments (1)— — — — (2,700)(0.5 %)(2,700)(0.2 %)
As Adjusted$449,579 39.4 %$182,034 99.8 %$153,296 30.0 %$784,909 42.8 %
Three Months Ended September 30, 2021
Contract Talent SolutionsPermanent Placement Talent SolutionsProtivitiTotal
$% of Revenue$% of Revenue$% of Revenue$% of Revenue
Gross Margin
As Reported$421,419 40.0 %$156,170 99.8 %$147,738 29.5 %$725,327 42.4 %
Adjustments (1)— — — — (277)(0.1 %)(277)(0.1 %)
As Adjusted$421,419 40.0 %$156,170 99.8 %$147,461 29.4 %$725,050 42.3 %
(1)Changes in the Company’s deferred compensation obligations are included in selling, general and administrative expenses or, in the case of Protiviti, costs of services, while the related investment (income) loss is presented separately. The non-GAAP financial adjustments shown in the table above are to reclassify investment income from investments held in employee deferred compensation trusts to the same line item that includes the corresponding change in obligation. These adjustments have no impact to income before income taxes.

24


Selling, General and Administrative Expenses.    The Company’s selling, general and administrative expenses consist primarily of staff compensation, advertising, variable overhead, depreciation, and occupancy costs. The Company’s selling, general and administrative expenses were $549 million for the three months ended September 30, 2022, up 10.7% from $496 million for the three months ended September 30, 2021. As a percentage of revenues, reported selling, general and administrative expenses were 29.9% in the third quarter of 2022, up from 28.9% in the third quarter of 2021. As a percentage of revenues, adjusted selling, general and administrative expenses were 30.6% in the third quarter of 2022, up from 29.0% in the third quarter of 2021. Contributing factors for each reportable segment are discussed below in further detail.
Selling, general and administrative expenses for contract talent solutions were $319 million for the three months ended September 30, 2022, increasing by 2.7% from $310 million for the three months ended September 30, 2021. As a percentage of revenues, reported selling, general and administrative expenses for contract talent solutions were 27.9% in the third quarter of 2022, down from 29.4% in the third quarter of 2021. As a percentage of revenues, adjusted selling, general and administrative expenses for contract talent solutions were 28.9% in the third quarter of 2022, down from 29.5% in the third quarter of 2021, due primarily to positive leverage from an increase in revenues.
Selling, general and administrative expenses for permanent placement talent solutions were $148 million for the three months ended September 30, 2022, increasing by 18.7% from $125 million for the three months ended September 30, 2021. As a percentage of revenues, reported selling, general and administrative expenses for permanent placement talent solutions were 81.3% in the third quarter of 2022, up from 79.9% in the third quarter of 2021. As a percentage of revenues, adjusted selling, general and administrative expenses for permanent placement was 82.2% in the third quarter of 2022, up from 80.0% in the third quarter of 2021, due primarily to higher staff compensation costs.
Selling, general and administrative expenses for the Company’s Protiviti division were $82 million for the three months ended September 30, 2022, increasing by 35.2% from $61 million for the three months ended September 30, 2021. As a percentage of revenues, selling, general and administrative expenses for Protiviti services were 16.0% in the third quarter of 2022, up from 12.1% in the third quarter of 2021, due primarily to operating expenditures returning to more normal levels.
The Company's selling, general and administrative expenses by reportable segment are summarized as follows: (in thousands):
Three Months Ended September 30,Relationships
As ReportedAs AdjustedAs ReportedAs Adjusted
20222021202220212022202120222021
Selling, General and
  Administrative Expenses
Contract talent solutions$318,462 $310,112 $329,531 $311,409 27.9 %29.4 %28.9 %29.5 %
Permanent placement talent solutions148,290 124,955 149,856 125,140 81.3 %79.9 %82.2 %80.0 %
Protiviti81,827 60,509 81,827 60,509 16.0 %12.1 %16.0 %12.1 %
Total$548,579 $495,576 $561,214 $497,058 29.9 %28.9 %30.6 %29.0 %
The following tables provide reconciliations of the non-GAAP selling, general and administrative expenses to reported selling, general and administrative expenses for the three months ended September 30, 2022 and 2021 (in thousands):
Three Months Ended September 30, 2022
Contract Talent SolutionsPermanent Placement Talent SolutionsProtivitiTotal
$% of Revenue$% of Revenue$% of Revenue$% of Revenue
Selling, General and
  Administrative Expenses
As Reported$318,462 27.9 %$148,290 81.3 %$81,827 16.0 %$548,579 29.9 %
Adjustments (1)11,069 1.0 %1,566 0.9 %— — 12,635 0.7 %
As Adjusted$329,531 28.9 %$149,856 82.2 %$81,827 16.0 %$561,214 30.6 %

25


Three Months Ended September 30, 2021
Contract Talent SolutionsPermanent Placement Talent SolutionsProtivitiTotal
$% of Revenue$% of Revenue$% of Revenue$% of Revenue
Selling, General and
  Administrative Expenses
As Reported$310,112 29.4 %$124,955 79.9 %$60,509 12.1 %$495,576 28.9 %
Adjustments (1)1,297 0.1 %185 0.1 %— — 1,482 0.1 %
As Adjusted$311,409 29.5 %$125,140 80.0 %$60,509 12.1 %$497,058 29.0 %
(1)Changes in the Company’s deferred compensation obligations are included in selling, general and administrative expenses or, in the case of Protiviti, costs of services, while the related investment (income) loss is presented separately. The non-GAAP financial adjustments shown in the table above are to reclassify investment income from investments held in employee deferred compensation trusts to the same line item that includes the corresponding change in obligation. These adjustments have no impact to income before income taxes.
(Income) Loss from Investments Held in Employee Deferred Compensation Trusts. Under the Company’s employee deferred compensation plans, employees direct the investment of their account balances, and the Company invests amounts held in the associated investment trusts consistent with these directions. As realized and unrealized investment gains and losses occur, the Company’s employee deferred compensation obligation to employees changes and adjustments are recorded in selling, general and administrative expenses, or in the case of Protiviti, costs of services. The value of the related investment trust assets also changes by the equal and offsetting amount, leaving no net costs to the Company. The Company’s (income) loss from investments held in employee deferred compensation trusts consists primarily of unrealized and realized gains and losses and dividend income from trust investments and is presented separately on the unaudited Condensed Consolidated Statements of Operations. The Company’s loss from investments held in employee deferred compensation trusts was a loss of $15 million and $2 million for the three months ended September 30, 2022 and 2021, respectively. The increased loss from trust investments was due to negative market returns in the third quarter of 2022.
Income Before Income Taxes and Segment Income. The Company’s total income before income taxes was $226 million, or 12.3% of revenues, for the three months ended September 30, 2022, down from $228 million or 13.3% of revenues, for the three months ended September 30, 2021. Combined segment income was $224 million, or 12.2% of revenues, for the three months ended September 30, 2022, down from $228 million, or 13.3% of revenues, for the three months ended September 30, 2021.
The following table provides a reconciliation of the non-GAAP combined segment income to reported income before income taxes for the three months ended September 30, 2022 and 2021 (in thousands):
 Three Months Ended September 30,
 2022% of Revenue2021% of Revenue
Income before income taxes$225,624 12.3 %$227,658 13.3 %
Interest income, net(2,346)(0.1 %)(238)0.0 %
Amortization of intangible assets417 0.0 %572 0.0 %
Combined segment income$223,695 12.2 %$227,992 13.3 %
Contract talent solutions segment income was $120 million, or 10.5% of applicable revenues, for the three months ended September 30, 2022, up from $110 million, or 10.4% of applicable revenues, for the three months ended September 30, 2021. Permanent placement talent solutions segment income was $32 million, or 17.6% of applicable revenues, for the three months ended September 30, 2022, up from $31 million, or 19.8% of applicable revenues, for the three months ended September 30, 2021. Protiviti segment income was $72 million, or 14.0% of applicable revenues, for the three months ended September 30, 2022, down from $87 million, or 17.3% of applicable revenues, for the three months ended September 30, 2021.
Provision for income taxes. The provision for income taxes was 26.3% and 24.9% for the three months ended September 30, 2022 and 2021, respectively.

26


Nine Months EndedSeptember 30, 2022 and 2021
Service Revenues. The Company’s revenues were $5.51 billion for the nine months ended September 30, 2022, increasing by 17.5% compared to $4.69 billion for the nine months ended September 30, 2021. Revenues from U.S. operations increased 19.9% to $4.35 billion (78.9% of total revenue) for the nine months ended September 30, 2022, compared to $3.63 billion (77.3% of total revenue) for the nine months ended September 30, 2021. Revenues from international operations increased 9.3% to $1.16 billion (21.1% of total revenue) for the nine months ended September 30, 2022, compared to $1.06 billion (22.7% of total revenue) for the nine months ended September 30, 2021.Contributing factors for each reportable segment are discussed below in further detail.
Contract talent solutions revenues were $3.46 billion for the nine months ended September 30, 2022, increasing by 18.4% compared to revenues of $2.92 billion for the nine months ended September 30, 2021. Key drivers of contract talent solutions revenues include average hourly bill rates and the number of hours worked by the Company’s engagement professionals on client engagements. The increase in contract talent solutions revenues for the nine months ended September 30, 2022, was primarily due to 9.3% increase in average bill rates, and an 8.0% increase in the number of hours worked by the Company's engagement professionals. On an as adjusted basis, contract talent solutions revenues in the first three quarters of 2022 increased 20.4% compared to the first three quarters of 2021. In the U.S., revenues in the first three quarters of 2022 increased 21.8% on both an as reported basis and an as adjusted basis, compared to the first three quarters of 2021. For the Company’s international operations, revenues for the first three quarters of 2022 increased 7.0% on an as reported basis and increased 16.0% on an as adjusted basis, compared to the first three quarters of 2021.
Permanent placement talent solutions revenues were $569 million for the nine months ended September 30, 2022, increasing by 38.2% compared to revenues of $412 million for the nine months ended September 30, 2021. Key drivers of permanent placement talent solutions revenues consist of the number of candidate placements and average fees earned per placement. The increase in permanent placement staffing revenues for the nine months ended September 30, 2022, was primarily due to a 28.9% increase in the number of placements and a 9.3% increase in average fees earned per placement. On an as adjusted basis, permanent placement talent solutions revenues increased 41.3% for the first three quarters of 2022, compared to the first three quarters of 2021. In the U.S., revenues for the first three quarters of 2022 increased 44.8% on both an as reported basis and an as adjusted basis, compared to the first three quarters of 2021. For the Company’s international operations, revenues for the first three quarters of 2022 increased 23.6% on an as reported basis, and increased 33.5% on an as adjusted basis, compared to the first three quarters of 2021. Historically, demand for permanent placement talent solutions is even more sensitive to economic and labor market conditions than demand for contract talent solutions and this is expected to continue.
Protiviti revenues were $1.48 billion for the nine months ended September 30, 2022, increasing by 9.1% compared to revenues of $1.36 billion for the nine months ended September 30, 2021. Key drivers of Protiviti revenues are the billable hours worked by consultants on client engagements and average hourly bill rates. The increase in Protiviti revenues for the nine months ended September 30, 2022, was primarily due to a 17.3% increase in average hourly bill rates, partially offset by a 8.3% decrease in billable hours. The increase in hourly bill rates and decrease in billable hours for the nine months ended September 30, 2022, was primarily due to an increase in the mix of full-time Protiviti consultants relative to contractors. On an as adjusted basis, Protiviti revenues increased 11.3% for the first three quarters of 2022, compared to the first three quarters of 2021. In the U.S., revenues in the first three quarters of 2022 increased 9.3% on both an as reported basis and an as adjusted basis, compared to the first three quarters of 2021. For the Company’s international operations, revenues in the first three quarters of 2022 increased 8.3% on an as reported basis, and increased 19.2% on an as adjusted basis, compared to the first three quarters of 2021.

27


A reconciliation of the non-GAAP year-over-year revenue growth rates to the as reported year-over-year revenue growth rates for the nine months ended September 30, 2022, is presented in the following table:
GlobalUnited StatesInternational
Contract talent solutions
As Reported18.4 %21.8 %7.0 %
Billing Days Impact0.1 %0.0 %0.1 %
Currency Impact1.9 %8.9 %
As Adjusted20.4 %21.8 %16.0 %
Permanent placement talent solutions
As Reported38.2 %44.8 %23.6 %
Billing Days Impact0.1 %0.0 %0.1 %
Currency Impact3.0 %9.8 %
As Adjusted41.3 %44.8 %33.5 %
Protiviti
As Reported9.1 %9.3 %8.3 %
Billing Days Impact0.0 %0.0 %0.2 %
Currency Impact2.2 % ―10.7 %
As Adjusted11.3 %9.3 %19.2 %
Gross Margin.    The Company’s gross margin dollars were $2.38 billion for the nine months ended September 30, 2022, up 21.7% from $1.95 billion for the nine months ended September 30, 2021. Contributing factors for each reportable segment are discussed below in further detail.
Gross margin dollars for contract talent solutions represent revenues less costs of services, which consist of payroll, payroll taxes and benefit costs for engagement professionals, and reimbursable expenses. The key drivers of gross margin are: i) pay-bill spreads, which represent the differential between wages paid to engagement professionals and amounts billed to clients; ii) fringe costs, which are primarily composed of payroll taxes and benefit costs; and iii) conversion revenues, which are earned when a temporary position converts to a permanent position with the Company’s client.
Gross margin dollars for contract talent solutions were $1.38 billion for the nine months ended September 30, 2022, up 19.2% from $1.15 billion for the nine months ended September 30, 2021. As a percentage of revenues, gross margin dollars for contract talent solutions were 39.8% in the first three quarters of 2022, up from 39.5% in the first three quarters of 2021. This year-over-year improvement in gross margin percentage was primarily due to higher conversion revenues.
Gross margin dollars for permanent placement talent solutions represent revenues less reimbursable expenses. Gross margin dollars for permanent placement talent solutions were $568 million for the nine months ended September 30, 2022, up 38.2% from $411 million for the nine months ended September 30, 2021 Because reimbursable expenses for permanent placement talent solutions are de minimis, the increase in gross margin dollars is substantially explained by the increase in revenues previously discussed.
Gross margin dollars for Protiviti represent revenues less costs of services, which consist primarily of professional staff payroll, payroll taxes, benefit costs, and reimbursable expenses. The primary drivers of Protiviti's gross margin are: i) the relative composition of and number of professional staff and their respective pay and bill rates; and ii) staff utilization, which is the relationship of time spent on client engagements in proportion to the total time available for the Company’s Protiviti staff. Gross margin dollars for Protiviti were $431$112 million for the ninethree months ended SeptemberJune 30, 2022, up 11.4%2023, down 25.5% from $386$151 million for the ninethree months ended SeptemberJune 30, 2021.2022. As a percentage of revenues, reported gross margin dollars for Protiviti were 29.1%22.9% in the first three quarterssecond quarter of 2022, up2023, down from 28.5%30.4% in the first three quarterssecond quarter of 2021.2022. As a percentage of revenues, adjusted gross margin dollars for Protiviti were 27.9%24.0% in the first three quarterssecond quarter of 2022,2023, down from 28.9%28.1% in the first three quarterssecond quarter of 2021.2022. The year-over-year decrease in adjusted gross margin percentage was primarily due to lower staff utilization rates.

28


utilization.
The Company's gross margin by reportablereporting segment areis summarized as follows:follows (in thousands):
Nine Months Ended September 30,RelationshipsThree Months Ended June 30,Relationships
As ReportedAs AdjustedAs ReportedAs AdjustedAs ReportedAs AdjustedAs ReportedAs Adjusted
2022202120222021202220212022202120232022202320222023202220232022
Gross MarginGross MarginGross Margin
Contract talent solutionsContract talent solutions$1,376,293 $1,154,420 $1,376,293 $1,154,420 39.8 %39.5 %39.8 %39.5 %Contract talent solutions$398,636 $464,853 $398,636 $464,853 39.9 %39.9 %39.9 %39.9 %
Permanent placement talent solutionsPermanent placement talent solutions568,147 411,122 568,147 411,122 99.8 %99.8 %99.8 %99.8 %Permanent placement talent solutions148,975 199,664 148,975 199,664 99.8 %99.8 %99.8 %99.8 %
ProtivitiProtiviti430,562 386,367 412,603 391,932 29.1 %28.5 %27.9 %28.9 %Protiviti112,558 151,030 117,882 139,617 22.9 %30.4 %24.0 %28.1 %
TotalTotal$2,375,002 $1,951,909 $2,357,043 $1,957,474 43.1 %41.6 %42.8 %41.7 %Total$660,169 $815,547 $665,493 $804,134 40.3 %43.8 %40.6 %43.2 %
The following tables provide reconciliations of the non-GAAP adjusted gross margin to reported gross margin for the ninethree months ended SeptemberJune 30, 20222023 and 20212022 (in thousands):
Nine Months Ended September 30, 2022Three Months Ended June 30, 2023
Contract Talent SolutionsPermanent Placement Talent SolutionsProtivitiTotalContract Talent SolutionsPermanent Placement Talent SolutionsProtivitiTotal
$% of Revenue$% of Revenue$% of Revenue$% of Revenue$% of Revenue$% of Revenue$% of Revenue$% of Revenue
Gross MarginGross MarginGross Margin
As ReportedAs Reported$1,376,293 39.8 %$568,147 99.8 %$430,562 29.1 %$2,375,002 43.1 %As Reported$398,636 39.9 %$148,975 99.8 %$112,558 22.9 %$660,169 40.3 %
Adjustments (1)Adjustments (1)— — — — (17,959)(1.2 %)(17,959)(0.3 %)Adjustments (1)— — — — 5,324 1.1 %5,324 0.3 %
As AdjustedAs Adjusted$1,376,293 39.8 %$568,147 99.8 %$412,603 27.9 %$2,357,043 42.8 %As Adjusted$398,636 39.9 %$148,975 99.8 %$117,882 24.0 %$665,493 40.6 %
Nine Months Ended September 30, 2021Three Months Ended June 30, 2022
Contract Talent SolutionsPermanent Placement Talent SolutionsProtivitiTotalContract Talent SolutionsPermanent Placement Talent SolutionsProtivitiTotal
$% of Revenue$% of Revenue$% of Revenue$% of Revenue$% of Revenue$% of Revenue$% of Revenue$% of Revenue
Gross MarginGross MarginGross Margin
As ReportedAs Reported$1,154,420 39.5 %$411,122 99.8 %$386,367 28.5 %$1,951,909 41.6 %As Reported$464,853 39.9 %$199,664 99.8 %$151,030 30.4 %$815,547 43.8 %
Adjustments (1)Adjustments (1)— — — — 5,565 0.4 %5,565 0.1 %Adjustments (1)— — — — (11,413)(2.3 %)(11,413)(0.6 %)
As AdjustedAs Adjusted$1,154,420 39.5 %$411,122 99.8 %$391,932 28.9 %$1,957,474 41.7 %As Adjusted$464,853 39.9 %$199,664 99.8 %$139,617 28.1 %$804,134 43.2 %
(1)Changes in the Company’s employee deferred compensation plan obligations related to Protiviti operations are included in selling, general and administrative expenses or, in the case of Protiviti, costs of services, while the related investment (income) loss is presented separately. The non-GAAP financial adjustments shown in the table above are to reclassify investment income(income) loss from investments held in employee deferred compensation trusts to the same line item that includes the corresponding change in obligation. These adjustments have no impact toon income before income taxes.

22


Selling, General and Administrative Expenses.    The Company’s selling, general and administrative expenses consist primarily of staff compensation, advertising, variable overhead, depreciation, and occupancy costs. The Company’s selling, general and administrative expenses were $1.57 billion$542 million for the ninethree months ended SeptemberJune 30, 2022,2023, up 11.8%6.4% from $1.41 billion$509 million for the ninethree months ended SeptemberJune 30, 2021.2022. As a percentage of revenues, reported selling, general and administrative expenses were 28.5%33.1% in the first three quarterssecond quarter of 2022, down2023, up from 30.0%27.3% in the first three quarterssecond quarter of 2021.2022. As a percentage of revenues, adjusted selling, general and administrative expenses were 30.2%31.6% in the first three quarterssecond quarter of 2022,2023, up from 29.3%30.3% in the first three quarterssecond quarter of 2021.2022. Contributing factors for each reportable segment are discussed below in further detail.
Selling, general and administrative expenses for contract talent solutions were $908$338 million for the ninethree months ended SeptemberJune 30, 2022,2023, increasing by 0.5%18.9% from $904$284 million for the ninethree months ended SeptemberJune 30, 2021.2022. As a percentage of revenues, reported selling, general and administrative expenses for contract talent solutions were 26.2%33.8% in the first three quarterssecond quarter of 2022, down2023, up from 30.9%24.4% in the first three quarterssecond quarter of 2021.2022. As a percentage of revenues, adjusted selling, general and administrative expenses for contract talent solutions were 28.6%31.8% in the first three quarterssecond quarter of 2022, down2023, up from 29.9%28.4% in the first three quarterssecond quarter of 2021,2022, due primarily to positivenegative leverage from an increase in revenues.as revenues decreased as a result of economic conditions during the quarter.
Selling, general and administrative expenses for permanent placement talent solutions were $450$130 million for the ninethree months ended SeptemberJune 30, 2022, increasing2023, decreasing by 34.3%16.7% from $335$156 million for the ninethree months ended SeptemberJune 30, 2021.2022. As a percentage of revenues, reported selling, general and administrative expenses for permanent placement talent solutions were 79.1%87.0% in the first three quarterssecond quarter of 2022, down2023, up from 81.4%77.9% in the first three quarterssecond quarter of 2021.2022. As a percentage of revenues,

29


adjusted selling, general and administrative expenses for permanent placement talent solutions was 81.1%85.3% in the first three quarterssecond quarter of 2022,2023, up from 80.6%81.4% in the first three quarterssecond quarter of 2021,2022, due primarily to higher staff compensation costs.negative leverage as revenues decreased as a result of economic conditions during the quarter.
Selling, general and administrative expenses for the Company’s Protiviti division were $214$74 million for the ninethree months ended SeptemberJune 30, 2022,2023, increasing by 27.5%7.1% from $168$69 million for the ninethree months ended SeptemberJune 30, 2021.2022. As a percentage of revenues, selling, general and administrative expenses for Protiviti services were 14.4%15.1% in the first three quarterssecond quarter of 2022,2023, up from 12.4%14.0% in the first three quarterssecond quarter of 2021,2022, due primarily to operating expenditures returning to more normal pre-pandemic levels.
The Company's selling, general and administrative expenses by reportable segment are summarized as follows: (in thousands):
Nine Months Ended September 30,RelationshipsThree Months Ended June 30,Relationships
As ReportedAs AdjustedAs ReportedAs AdjustedAs ReportedAs AdjustedAs ReportedAs Adjusted
2022202120222021202220212022202120232022202320222023202220232022
Selling, General and
Administrative Expenses
Selling, General and
Administrative Expenses
Selling, General and
Administrative Expenses
Contract talent solutionsContract talent solutions$907,886 $903,739 $989,432 $874,723 26.2 %30.9 %28.6 %29.9 %Contract talent solutions$337,742 $284,090 $317,320 $331,286 33.8 %24.4 %31.8 %28.4 %
Permanent placement talent solutionsPermanent placement talent solutions450,437 335,316 461,890 331,858 79.1 %81.4 %81.1 %80.6 %Permanent placement talent solutions129,846 155,900 127,245 162,913 87.0 %77.9 %85.3 %81.4 %
ProtivitiProtiviti213,844 167,676 213,844 167,676 14.4 %12.4 %14.4 %12.4 %Protiviti74,316 69,404 74,316 69,404 15.1 %14.0 %15.1 %14.0 %
TotalTotal$1,572,167 $1,406,731 $1,665,166 $1,374,257 28.5 %30.0 %30.2 %29.3 %Total$541,904 $509,394 $518,881 $563,603 33.1 %27.3 %31.6 %30.3 %
The following tables provide reconciliations of the non-GAAP selling, general and administrative expenses to reported selling, general and administrative expenses for the ninethree months ended SeptemberJune 30, 20222023 and 20212022 (in thousands):
Nine Months Ended September 30, 2022Three Months Ended June 30, 2023
Contract Talent SolutionsPermanent Placement Talent SolutionsProtivitiTotalContract Talent SolutionsPermanent Placement Talent SolutionsProtivitiTotal
$% of Revenue$% of Revenue$% of Revenue$% of Revenue$% of Revenue$% of Revenue$% of Revenue$% of Revenue
Selling, General and
Administrative Expenses
Selling, General and
Administrative Expenses
Selling, General and
Administrative Expenses
As ReportedAs Reported$907,886 26.2 %$450,437 79.1 %$213,844 14.4 %$1,572,167 28.5 %As Reported$337,742 33.8 %$129,846 87.0 %$74,316 15.1 %$541,904 33.1 %
Adjustments (1)Adjustments (1)81,546 2.4 %11,453 2.0 %— — 92,999 1.7 %Adjustments (1)(20,422)(2.0 %)(2,601)(1.7 %)— — (23,023)(1.5 %)
As AdjustedAs Adjusted$989,432 28.6 %$461,890 81.1 %$213,844 14.4 %$1,665,166 30.2 %As Adjusted$317,320 31.8 %$127,245 85.3 %$74,316 15.1 %$518,881 31.6 %
Nine Months Ended September 30, 2021
Contract Talent SolutionsPermanent Placement Talent SolutionsProtivitiTotal
$% of Revenue$% of Revenue$% of Revenue$% of Revenue
Selling, General and
  Administrative Expenses
As Reported$903,739 30.9 %$335,316 81.4 %$167,676 12.4 %$1,406,731 30.0 %
Adjustments (1)(29,016)(1.0 %)(3,458)(0.8 %)— — (32,474)(0.7 %)
As Adjusted$874,723 29.9 %$331,858 80.6 %$167,676 12.4 %$1,374,257 29.3 %

23


Three Months Ended June 30, 2022
Contract Talent SolutionsPermanent Placement Talent SolutionsProtivitiTotal
$% of Revenue$% of Revenue$% of Revenue$% of Revenue
Selling, General and
  Administrative Expenses
As Reported$284,090 24.4 %$155,900 77.9 %$69,404 14.0 %$509,394 27.3 %
Adjustments (1)47,196 4.0 %7,013 3.5 %— — 54,209 3.0 %
As Adjusted$331,286 28.4 %$162,913 81.4 %$69,404 14.0 %$563,603 30.3 %
(1)Changes in the Company’s employee deferred compensation plan obligations related to talent solutions operations are included in selling, general and administrative expenses, or, in the case of Protiviti, costs of services, while the related investment (income) loss is presented separately. The non-GAAP financial adjustments shown in the table above are to reclassify investment income(income) loss from investments held in employee deferred compensation trusts to the same line item that includes the corresponding change in obligation. These adjustments have no impact toon income before income taxes.

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(Income) Loss from Investments Held in Employee Deferred Compensation Trusts. Under the Company’s employee deferred compensation plans, employees direct the investment of their account balances, and the Company invests amounts held in the associated investment trusts consistent with these directions. As realized and unrealized investment gains and losses occur, the Company’s employee deferred compensation obligation to employees changesplan obligations change and adjustments are recorded in selling, general and administrative expenses, or in the case of Protiviti, costs of services. The value of the related investment trust assets also changes by the equal and offsetting amount, leaving no net costs to the Company. The Company’s (income) loss from investments held in employee deferred compensation trusts consists primarily of unrealized and realized gains and losses and dividend income from trust investments and is presented separately on the unaudited Condensed Consolidated Statements of Operations. The Company’s (income) loss from investments held in employee deferred compensation trusts was income of $28 million and a loss of $111$66 million for the ninethree months ended SeptemberJune 30, 2023 and 2022, compared torespectively. The income of $38 million for the nine months ended September 30, 2021. The loss from trust investments was due to negativepositive market returns in 2022.during the second quarter of 2023.
Income Before Income Taxes and Segment Income. The Company’s total income before income taxes was $694$151 million, or 12.6%9.2% of revenues, for the ninethree months ended SeptemberJune 30, 2022, up2023, down from $582$241 million or 12.4%12.9% of revenues, for the ninethree months ended SeptemberJune 30, 2021.2022. Combined segment income was $692$147 million, or 12.6%8.9% of revenues, for the ninethree months ended SeptemberJune 30, 2022, up2023, down from $583$241 million, or 12.4%12.9% of revenues, for the ninethree months ended SeptemberJune 30, 2021.2022.
The Company's non-GAAP combined segment income is summarized as follows (in thousands):
 Three Months Ended June 30,
 2023% of Revenue2022% of Revenue
Combined Segment Income
Contract talent solutions$81,316 8.1 %$133,567 11.5 %
Permanent placement talent solutions21,730 14.6 %36,751 18.4 %
Protiviti43,566 8.9 %70,213 14.1 %
Total$146,612 8.9 %$240,531 12.9 %
The following table provides a reconciliation of the non-GAAP combined segment income to reported income before income taxes for the ninethree months ended SeptemberJune 30, 20222023 and 20212022 (in thousands):
 Nine Months Ended September 30,
 2022% of Revenue2021% of Revenue
Income before income taxes$693,857 12.6 %$581,638 12.4 %
Interest income, net(3,230)0.0 %(145)0.0 %
Amortization of intangible assets1,250 0.0 %1,724 0.0 %
Combined segment income$691,877 12.6 %$583,217 12.4 %
Contract talent solutions segment income was $387 million, or 11.2% of applicable revenues for the nine months ended September 30, 2022, up from $280 million, or 9.6% of applicable revenues for the nine months ended September 30, 2021. Permanent placement talent solutions segment income was $106 million, or 18.7% of applicable revenues for the nine months ended September 30, 2022, up from $79 million, or 19.2% of applicable revenues, for the nine months ended September 30, 2021. Protiviti segment income was $199 million, or 13.4% of applicable revenues for the nine months ended September 30, 2022, down from $224 million, or 16.5% of applicable revenues, for the nine months ended September 30, 2021.
 Three Months Ended June 30,
 2023% of Revenue2022% of Revenue
Income before income taxes$151,211 9.2 %$240,833 12.9 %
Interest income, net(5,320)(0.3 %)(718)0.0 %
Amortization of intangible assets721 0.0 %416 0.0 %
Combined segment income$146,612 8.9 %$240,531 12.9 %
Provision for income taxes. The provision for income taxes was 26.5%29.7% and 26.0%27.0% for the ninethree months ended SeptemberJune 30, 2023 and 2022, respectively. The higher tax rate for 2023 can be attributed to an increased impact of nondeductible expenses, fewer tax credits as well as lower stock compensation deductions.

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Six Months EndedJune 30, 2023 and 2021,2022
Service Revenues. The Company’s revenues were $3.36 billion for the six months ended June 30, 2023, a decrease of 8.8% compared to $3.68 billion for the six months ended June 30, 2022. Revenues from U.S. operations decreased 9.3% to $2.61 billion (77.9% of total revenue) for the six months ended June 30, 2023, compared to $2.88 billion (78.4% of total revenue) for the six months ended June 30, 2022. Revenues from international operations decreased 6.6% to $743 million (22.1% of total revenue) for the six months ended June 30, 2023, compared to $795 million (21.6% of total revenue) for the six months ended June 30, 2022.Contributing factors for each reportable segment are discussed below in further detail.
Contract talent solutions revenues were $2.07 billion for the six months ended June 30, 2023, decreasing by 11.1% compared to revenues of $2.32 billion for the six months ended June 30, 2022. Key drivers of contract talent solutions revenues include average hourly bill rates and the number of hours worked by the Company’s engagement professionals on client engagements. The decrease in contract talent solutions revenues for the six months ended June 30, 2023, was primarily due to a 19.6% decrease in the number of hours worked by the Company's engagement professionals, partially offset by a 9.3% increase in average bill rates. On an as adjusted basis, contract talent solutions revenues in the first half of 2023 decreased 11.0% compared to the first half of 2022. In the U.S., revenues in the first half of 2023 decreased 12.3% on an as reported basis, and decreased 12.9% on as adjusted basis, compared to the first half of 2022. International revenues for the first half of 2023 decreased 6.1% on an as reported basis, and decreased 3.7% on an as adjusted basis, compared to the first half of 2022.
Permanent placement talent solutions revenues were $306 million for the six months ended June 30, 2023, decreasing by 20.9% compared to revenues of $387 million for the six months ended June 30, 2022. Key drivers of permanent placement talent solutions revenues consist of the number of candidate placements and average fees earned per placement. The decrease in permanent placement staffing revenues for the six months ended June 30, 2023, was due to a 22.3% decrease in the number of placements, partially offset by a 1.4% increase in average fees earned per placement. On an as adjusted basis, permanent placement talent solutions revenues decreased 20.6% for the first half of 2023, compared to the first half of 2022. In the U.S., revenues for the first half of 2023 decreased 21.7% on an as reported basis and decreased 22.2% on an as adjusted basis, compared to the first half of 2022. International revenues for the first half of 2023 decreased 18.8% on an as reported basis, and decreased 16.3% on an as adjusted basis, compared to the first half of 2022. Historically, demand for permanent placement talent solutions is even more sensitive to economic and labor market conditions than demand for contract talent solutions and this is expected to continue.
Protiviti revenues were $985 million for the six months ended June 30, 2023, increasing by 1.6% compared to revenues of $969 million for the six months ended June 30, 2022. Key drivers of Protiviti revenues are the billable hours worked by consultants on client engagements and average hourly bill rates. The increase in Protiviti revenues for the six months ended June 30, 2023, was due to a 3.2% increase in average hourly bill rates, partially offset by a 1.6% decrease in billable hours. On an as adjusted basis, Protiviti revenues increased 1.6% for the first half of 2023, compared to the first half of 2022. In the U.S., revenues in the first half of 2023 increased 2.4% on an as reported basis and increased 1.7% on an as adjusted basis, compared to the first half of 2022. International revenues in the first half of 2023 decreased 1.2% on an as reported basis, and increased 1.3% on an as adjusted basis, compared to the first half of 2022.


25


A reconciliation of the non-GAAP year-over-year revenue growth rates to the as reported year-over-year revenue growth rates for the six months ended June 30, 2023, is presented in the following table:
GlobalUnited StatesInternational
Contract talent solutions
As Reported-11.1 %-12.3 %-6.1 %
Billing Days Impact-0.5 %-0.6 %-0.6 %
Currency Impact0.6 %3.0 %
As Adjusted-11.0 %-12.9 %-3.7 %
Permanent placement talent solutions
As Reported-20.9 %-21.7 %-18.8 %
Billing Days Impact-0.5 %-0.5 %-0.5 %
Currency Impact0.8 %3.0 %
As Adjusted-20.6 %-22.2 %-16.3 %
Protiviti
As Reported1.6 %2.4 %-1.2 %
Billing Days Impact-0.7 %-0.7 %-0.6 %
Currency Impact0.7 % ―3.1 %
As Adjusted1.6 %1.7 %1.3 %
Gross Margin.    The Company’s gross margin dollars were $1.35 billion for the six months ended June 30, 2023, down 15.0% from $1.59 billion for the six months ended June 30, 2022. Contributing factors for each reportable segment are discussed below in further detail.
Gross margin dollars for contract talent solutions represent revenues less costs of services, which consist of payroll, payroll taxes and benefit costs for engagement professionals, and reimbursable expenses. The key drivers of gross margin are: i) pay-bill spreads, which represent the differential between wages paid to engagement professionals and amounts billed to clients; ii) fringe costs, which are primarily composed of payroll taxes and benefit costs; and iii) conversion revenues, which are earned when a contract position converts to a permanent position with the Company’s client.
Gross margin dollars for contract talent solutions were $822 million for the six months ended June 30, 2023, down 11.3% from $927 million for the six months ended June 30, 2022. As a percentage of revenues, gross margin dollars for contract talent solutions were 39.8% in the first half of 2023, down from 39.9% in the first half of 2022. The decrease in gross margin percentage was primarily due to slightly lower conversion revenues.
Gross margin dollars for permanent placement talent solutions represent revenues less reimbursable expenses. Gross margin dollars for permanent placement talent solutions were $305 million for the six months ended June 30, 2023, down 20.9% from $386 million for the six months ended June 30, 2022. Because reimbursable expenses for permanent placement talent solutions are de minimis, the decrease in gross margin dollars is substantially explained by the decrease in revenues previously discussed.
Gross margin dollars for Protiviti represent revenues less costs of services, which consist primarily of professional staff payroll, payroll taxes, benefit costs, and reimbursable expenses. The primary drivers of Protiviti's gross margin are: i) the relative composition of and number of professional staff and their respective pay and bill rates; and ii) staff utilization, which is the relationship of time spent on client engagements in proportion to the total time available for the Company’s Protiviti staff. Gross margin dollars for Protiviti were $222 million for the six months ended June 30, 2023, down 19.0% from $275 million for the six months ended June 30, 2022. As a percentage of revenues, reported gross margin dollars for Protiviti were 22.6% in the first half of 2023, down from 28.3% in the first half of 2022. As a percentage of revenues, adjusted gross margin dollars for Protiviti were 23.6% in the first half of 2023, down from 26.8% in the first half of 2022. The year-over-year decrease in adjusted gross margin percentage was primarily due to lower staff utilization.

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The Company's gross margin by reportable segment are summarized as follows: (in thousands):
Six Months Ended June 30,Relationships
As ReportedAs AdjustedAs ReportedAs Adjusted
20232022202320222023202220232022
Gross Margin
Contract talent solutions$822,261 $926,714 $822,261 $926,714 39.8 %39.9 %39.8 %39.9 %
Permanent placement talent solutions305,370 386,113 305,370 386,113 99.8 %99.8 %99.8 %99.8 %
Protiviti222,270 274,566 232,366 259,307 22.6 %28.3 %23.6 %26.8 %
Total$1,349,901 $1,587,393 $1,359,997 $1,572,134 40.2 %43.2 %40.5 %42.7 %
The following tables provide reconciliations of the non-GAAP adjusted gross margin to reported gross margin for the six months ended June 30, 2023 and 2022 (in thousands):
Six Months Ended June 30, 2023
Contract Talent SolutionsPermanent Placement Talent SolutionsProtivitiTotal
$% of Revenue$% of Revenue$% of Revenue$% of Revenue
Gross Margin
As Reported$822,261 39.8 %$305,370 99.8 %$222,270 22.6 %$1,349,901 40.2 %
Adjustments (1)— — — — 10,096 1.0 %10,096 0.3 %
As Adjusted$822,261 39.8 %$305,370 99.8 %$232,366 23.6 %$1,359,997 40.5 %
Six Months Ended June 30, 2022
Contract Talent SolutionsPermanent Placement Talent SolutionsProtivitiTotal
$% of Revenue$% of Revenue$% of Revenue$% of Revenue
Gross Margin
As Reported$926,714 39.9 %$386,113 99.8 %$274,566 28.3 %$1,587,393 43.2 %
Adjustments (1)— — — — (15,259)(1.5 %)(15,259)(0.5 %)
As Adjusted$926,714 39.9 %$386,113 99.8 %$259,307 26.8 %$1,572,134 42.7 %
(1)Changes in the Company’s deferred compensation obligations related to Protiviti operations are included in costs of services, while the related investment (income) loss is presented separately. The non-GAAP financial adjustments shown in the table above are to reclassify investment (income) loss from investments held in employee deferred compensation trusts to the same line item that includes the corresponding change in obligation. These adjustments have no impact on income before income taxes.
Selling, General and Administrative Expenses.    The Company’s selling, general and administrative expenses consist primarily of staff compensation, advertising, variable overhead, depreciation, and occupancy costs. The Company’s selling, general and administrative expenses were $1.09 billion for the six months ended June 30, 2023, up 6.9% from $1.02 billion for the six months ended June 30, 2022. As a percentage of revenues, reported selling, general and administrative expenses were 32.6% in the first half of 2023, up from 27.8% in the first half of 2022. As a percentage of revenues, adjusted selling, general and administrative expenses were 31.2% in the first half of 2023, up from 30.0% in the first half of 2022. Contributing factors for each reportable segment are discussed below in further detail.
Selling, general and administrative expenses for contract talent solutions were $679 million for the six months ended June 30, 2023, increasing by 15.3% from $589 million for the six months ended June 30, 2022. As a percentage of revenues, reported selling, general and administrative expenses for contract talent solutions were 32.9% in the first half of 2023, up from 25.4% in the first half of 2022. As a percentage of revenues, adjusted selling, general and administrative expenses for contract talent solutions were 30.9% in the first half of 2023, up from 28.4% in the first half of 2022, due primarily to negative leverage as revenues decreased as a result of economic conditions.

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Selling, general and administrative expenses for permanent placement talent solutions were $265 million for the six months ended June 30, 2023, decreasing by 12.4% from $302 million for the six months ended June 30, 2022. As a percentage of revenues, reported selling, general and administrative expenses for permanent placement talent solutions were 86.5% in the first half of 2023, up from 78.1% in the first half of 2022. As a percentage of revenues, adjusted selling, general and administrative expenses for permanent placement talent solutions was 84.9% in the first half of 2023, up from 80.7% in the first half of 2022, due primarily to negative leverage as revenues decreased as a result of economic conditions.
Selling, general and administrative expenses for Protiviti were $150 million for the six months ended June 30, 2023, increasing by 13.6% from $132 million for the six months ended June 30, 2022. As a percentage of revenues, selling, general and administrative expenses for Protiviti were 15.2% in the first half of 2023, up from 13.6% in the first half of 2022, due primarily to operating expenditures returning to more normal pre-pandemic levels.
The Company's selling, general and administrative expenses by reportable segment are summarized as follows: (in thousands):
Six Months Ended June 30,Relationships
As ReportedAs AdjustedAs ReportedAs Adjusted
20232022202320222023202220232022
Selling, General and
  Administrative Expenses
Contract talent solutions$679,464 $589,424 $638,799 $659,901 32.9 %25.4 %30.9 %28.4 %
Permanent placement talent solutions264,690 302,147 259,813 312,034 86.5 %78.1 %84.9 %80.7 %
Protiviti149,979 132,017 149,979 132,017 15.2 %13.6 %15.2 %13.6 %
Total$1,094,133 $1,023,588 $1,048,591 $1,103,952 32.6 %27.8 %31.2 %30.0 %
The following tables provide reconciliations of the non-GAAP selling, general and administrative expenses to reported selling, general and administrative expenses for the six months ended June 30, 2023 and 2022 (in thousands):
Six Months Ended June 30, 2023
Contract Talent SolutionsPermanent Placement Talent SolutionsProtivitiTotal
$% of Revenue$% of Revenue$% of Revenue$% of Revenue
Selling, General and
  Administrative Expenses
As Reported$679,464 32.9 %$264,690 86.5 %$149,979 15.2 %$1,094,133 32.6 %
Adjustments (1)(40,665)(2.0 %)(4,877)(1.6 %)— — (45,542)(1.4 %)
As Adjusted$638,799 30.9 %$259,813 84.9 %$149,979 15.2 %$1,048,591 31.2 %
Six Months Ended June 30, 2022
Contract Talent SolutionsPermanent Placement Talent SolutionsProtivitiTotal
$% of Revenue$% of Revenue$% of Revenue$% of Revenue
Selling, General and
  Administrative Expenses
As Reported$589,424 25.4 %$302,147 78.1 %$132,017 13.6 %$1,023,588 27.8 %
Adjustments (1)70,477 3.0 %9,887 2.6 %— — 80,364 2.2 %
As Adjusted$659,901 28.4 %$312,034 80.7 %$132,017 13.6 %$1,103,952 30.0 %
(1)Changes in the Company’s employee deferred compensation plan obligations related to talent solutions operations are included in selling, general and administrative expenses, while the related investment (income) loss is presented separately. The non-GAAP financial adjustments shown in the table above are to reclassify investment (income) loss from investments held in employee deferred compensation trusts to the same line item that includes the corresponding change in obligation. These adjustments have no impact on income before income taxes.

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(Income) Loss from Investments Held in Employee Deferred Compensation Trusts. Under the Company’s employee deferred compensation plans, employees direct the investment of their account balances, and the Company invests amounts held in the associated investment trusts consistent with these directions. As realized and unrealized investment gains and losses occur, the Company’s employee deferred compensation plan obligations change and adjustments are recorded in selling, general and administrative expenses, or in the case of Protiviti, costs of services. The value of the related investment trust assets also changes by the equal and offsetting amount, leaving no net costs to the Company. The Company’s (income) loss from investments held in employee deferred compensation trusts consists primarily of unrealized and realized gains and losses and dividend income from trust investments and is presented separately on the unaudited Condensed Consolidated Statements of Operations. The Company’s (income) loss from investments held in employee deferred compensation trusts was income of $56 million and a loss of $96 million for the six months ended June 30, 2023 and 2022, respectively. The income from trust investments was due to positive market returns during the first half of 2023.
Income Before Income Taxes and Segment Income. The Company’s total income before income taxes was $320 million, or 9.5% of revenues, for the six months ended June 30, 2023, down from $468 million or 12.7% of revenues, for the six months ended June 30, 2022. Combined segment income was $311 million, or 9.3% of revenues, for the six months ended June 30, 2023, down from $468 million, or 12.7% of revenues, for the six months ended June 30, 2022.
The Company's non-GAAP combined segment income is summarized as follows (in thousands):
 Six Months Ended June 30,
 2023% of Revenue2022% of Revenue
Combined Segment Income
Contract talent solutions$183,462 8.9 %$266,813 11.5 %
Permanent placement talent solutions45,557 14.9 %74,079 19.1 %
Protiviti82,387 8.4 %127,290 13.1 %
Total$311,406 9.3 %$468,182 12.7 %
The following table provides a reconciliation of the non-GAAP combined segment income to reported income before income taxes for the six months ended June 30, 2023, and 2022 (in thousands):
 Six Months Ended June 30,
2023% of Revenue2022% of Revenue
Income before income taxes$320,109 9.5 %$468,233 12.7 %
Interest income, net(10,145)(0.2 %)(884)0.0 %
Amortization of intangible assets1,442 0.0 %833 0.0 %
Combined segment income$311,406 9.3 %$468,182 12.7 %
Provision for income taxes. The provision for income taxes was 28.7% and 26.5% for the six months ended June 30, 2023 and 2022, respectively. The higher tax rate for 2023 can be attributed to an increased impact of nondeductible expenses, fewer tax credits as well as lower stock compensation deductions.
Liquidity and Capital Resources
The change in the Company’s liquidity during the ninesix months ended SeptemberJune 30, 20222023 and 2021,2022, is primarily the net effect of funds generated by operations and the funds used for capital expenditures, investment in employee deferred compensation trusts, net of redemptions from employee deferred compensation trusts, repurchases of common stock, and payment of dividends.
Cash and cash equivalents were $593$723 million and $634$591 million at SeptemberJune 30, 20222023 and 2021,2022, respectively. Operating activities provided cash flows of $481$347 million during the ninesix months ended SeptemberJune 30, 2022,2023, offset by $72$78 million and $400$210 million of net cash used in investing activities and financing activities, respectively. Operating activities provided cash flows of $458$302 million during the ninesix months ended SeptemberJune 30, 2021,2022, offset by $50$55 million and $341$257 million of net cash used in investing activities and financing activities, respectively. Fluctuations in foreign currency exchange rates had the effect of decreasingincreasing reported cash and cash equivalents by $35$5 million during the ninesix months ended SeptemberJune 30, 2022,2023, compared to a decrease of $8$18 million during the ninesix months ended SeptemberJune 30, 2021.2022.

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Operating activities—Net cash provided by operating activities for the ninesix months ended SeptemberJune 30, 2023, was composed of net income of $228 million adjusted upward for non-cash items of $22 million and net cash provided by changes in working capital of $97 million. Net cash provided by operating activities for the six months ended June 30, 2022, was composed of net income of $510$344 million adjusted upward for non-cash items of $224$176 million, offset by net cash used in changes in working capital of $253$218 million. Net cash provided by operating activities for the nine months ended September 30, 2021, was composed of net income of $431 million adjusted upward for non-cash items of $49 million, offset by net cash used in changes in working capital of $22 million.

31


Investing activities—Cash used in investing activities for the ninesix months ended SeptemberJune 30, 2022,2023, was $72$78 million. This was composed of capital expenditures of $49$19 million, investments in employee deferred compensation trusts of $82 million, and $1 million in payments related to an acquisition, partially offset by proceeds from employee deferred compensation trusts redemptions of $24 million. Cash used in investing activities for the six months ended June 30, 2022, was $55 million. This was composed of capital expenditures of $35 million and investments in employee deferred compensation trusts of $52$45 million, partially offset by proceeds from employee deferred compensation trusts redemptions of $29 million. Cash used in investing activities for the nine months ended September 30, 2021, was $50 million. This was composed of capital expenditures of $25 million and investments in employee deferred compensation trusts of $56 million, partially offset by proceeds from employee deferred compensation trusts redemptions of $31 million.
Capital expenditures, including $30$20 million for cloud computing arrangements, for the ninesix months ended SeptemberJune 30, 2022,2023, totaled $78$39 million, approximately 80.3%74.0% of which represented investments in software initiatives and technology infrastructure, both of which are important to the Company’s sustainability and future growth opportunities. Capital expenditures for cloud computing arrangements are included in cash flows from operating activities on the Company’s Condensed Consolidated Statements of Cash Flows. Capital expenditures included amounts spent on tenant improvements and furniture and equipment in the Company’s leased offices. The Company currently expects that 20222023 capital expenditures will range from $90$70 million to $100$80 million, of which $70$40 million to $80$50 million relates to software initiatives and technology infrastructure, including capitalized costs related to implementation of cloud computing arrangements.
Financing activities—Cash used in financing activities for the ninesix months ended SeptemberJune 30, 2022,2023, was $400$210 million. This included repurchases of $258$105 million in common stock and $142$105 million in dividends paid to stockholders. Cash used in financing activities for the ninesix months ended SeptemberJune 30, 2021,2022, was $341$257 million. This included repurchases of $212$161 million in common stock and $129$96 million in dividends paid to stockholders.
As of SeptemberJune 30, 2022,2023, the Company is authorized to repurchase, from time to time, up to 4.712.7 million additional shares of the Company’s common stock on the open market or in privately negotiated transactions, depending on market conditions. During the ninesix months ended SeptemberJune 30, 20222023 and 2021,2022, the Company repurchased 2.51.1 million shares, at a cost of $219$83 million, and 2.31.4 million shares, at a cost of $200$133 million, on the open market, respectively. Additional stock repurchases were made in connection with employee stock plans, whereby Company shares were tendered by employees for the payment of exercise price and applicable statutory withholding taxes. During the ninesix months ended SeptemberJune 30, 20222023 and 2021,2022, such repurchases totaled 0.3 million shares, at a cost of $33$22 million, and 0.3 million shares, at a cost of $20$33 million, respectively. Repurchases of shares have been funded with cash generated from operations.
The Company’s working capital at SeptemberJune 30, 2022,2023, included $593$723 million in cash and cash equivalents and $1.10 billion$974 million in net accounts receivable, both of which will be a significant source of ongoing liquidity and financial resilience. The Company expects that internally generated cash will be sufficient to support the working capital needs of the Company, the Company’s fixed payments, dividends, and other obligations on both a short-term and long-term basis.
There is limited visibility into future cash flows as the Company’s revenues and net income are largely dependent on macroeconomic conditions. The Company’s variable direct costs related to its contract talent solutions business will largely fluctuate in relation to its revenues.
In May 2021,2023, the Company entered into an amendment to extend the maturity of its $100$100.0 million unsecured revolving credit facility (the “Credit Agreement”) to May 2024.2026. Borrowings under the Credit Agreement will bear interest in accordance with the terms of the borrowing which, typicallyeffective May 2023, will be calculated according to the LIBOR,Adjusted Term Secured Overnight Financing Rate ("SOFR"), or an alternative base rate, plus an applicable margin. The Credit Agreement is subject to certain financial covenants and the Company was in compliance with these covenants as of SeptemberJune 30, 2022.2023. There were no borrowings under the Credit Agreement as of SeptemberJune 30, 2022,2023, or December 31, 2021.2022.
On October 27, 2022,July 31, 2023, the Company announced a quarterly dividend of $0.43$0.48 per share to be paid to all shareholders of record as of NovemberAugust 25, 2022.2023. The dividend will be paid on DecemberSeptember 15, 2022.2023.
Material Cash Requirements from Contractual Obligations
Leases. As of SeptemberJune 30, 2022,2023, the Company reported current and long-term operating lease liabilities of $81$82 million and $151$136 million, respectively. These balances consist of the minimum rental commitments for October 2022July 2023 and thereafter, discounted to reflect the Company’s cost of borrowing, under noncancellable lease contracts executed as of SeptemberJune 30, 2022.2023.

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The majority of these leases are for real estate. In the event the Company vacates a location prior to the end of the lease term, the Company may be obliged to continue making lease payments. For further information, see Note F—G— “Leases” to the Company’s Condensed Consolidated Financial Statements included under Part I—Item 1 of this report.

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Purchase Obligations. Purchase obligations are discussed in more detail in Item 7. “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in the Company’s Annual Report on Form 10-K for the fiscal year ended December 31, 2021.2022. There have been no material changes to the Company’s contractual purchase obligations during the first nine monthshalf of 2022.2023.
Employee Deferred Compensation Plan. As of SeptemberJune 30, 2022,2023, the Company reported employee deferred compensation plan obligations of $435$531 million in its accompanying unaudited Condensed Consolidated Statements of Financial Position. The balances are due to employees based upon elections they make at the time of deferring their funds. The timing of these payments may change based upon factors including termination of the Company’s employment arrangement with a participant. Assets of these plans are held by an independent trustee for the sole benefit of participating employees and consist of money market funds and mutual funds. For further information, see Note I—J—“Employee Deferred Compensation Plan Obligations” to the Company’s Condensed Consolidated Financial Statements included under Part I—Item 1 of this report.
ITEM 3. Quantitative and Qualitative Disclosures About Market Risk
Because a portion of the Company’s net revenues are derived from its operations outside the U.S. and are denominated in local currencies, the Company is exposed to the impact of foreign currency fluctuations. The Company’s exposure to foreign currency exchange rates relates primarily to the Company’s foreign subsidiaries. Exchange rates impact the U.S. dollar value of the Company’s reported revenues, expenses, earnings, assets and liabilities.
For the ninesix months ended SeptemberJune 30, 2022,2023, approximately 21.1%22.1% of the Company’s revenues were generated outside of the U.S..U.S. These operations transact business in their functional currency, which is the same as their local currency. As a result, fluctuations in the value of foreign currencies against the U.S. dollar, particularly the Canadian dollar, British pound, Euro, Australian dollar and Brazilian real, have an impact on the Company’s reported results. Under GAAP, revenues and expenses denominated in foreign currencies are translated into U.S. dollars at the monthly average exchange rates prevailing during the period. Consequently, as the value of the U.S. dollar changes relative to the currencies of the Company’s non-U.S.international markets, the Company’s reported results vary.
During the first ninesix months of 2022,2023, the U.S. dollar fluctuated, and generally strengthened, against the primary currencies in which the Company conducts business, compared to one year ago. CurrencyForeign currency exchange rates had the effect of decreasing reported service revenues by $101$24.0 million, or 2.1%0.7%, in the first three quartershalf of 20222023 compared to the same period one year ago. The general strengthening of the U.S. dollar also affected the reported level of expenses incurred in the Company’s international operations. Because substantially all the Company’s international operations generated revenues and incurred expenses within the same country and currency, the effect of lower reported revenues is largely offset by the decrease in reported operating expenses. Reported net income was $5$1.0 million, or 1.1%0.3%, lower in the first three quartershalf of 20222023 compared to the same period one year ago due to the effect of currency exchange rates. If currency exchange rates were to remain at SeptemberJune 30, 2022,2023 levels throughout the remainder of 2022,2023, the currency impact on the Company’s full-year reported revenues and operating expenses would be consistent with the first three quartershalf of 20222023 results. Should current trends continue, the impact to reported net income would be immaterial.
For the one month ended July 31, 2023, the U.S. dollar has weakened against the Euro, British Pound, Brazilian Real, and Canadian Dollar, and strengthened against the Australian Dollar since June 30, 2023. If foreign currency exchange rates were to remain at July 2023 levels throughout 2023, the currency impact on the Company’s full-year reported revenues would be favorable, offset by an unfavorable impact on operating expenses. These results will likely have an immaterial impact on reported net income.
Fluctuations in foreign currency exchange rates impact the U.S. dollar amount of the Company’s stockholders’ equity. The assets and liabilities of the Company’s non-U.S.international subsidiaries are translated into U.S. dollars at the exchange rates in effect at period end. The resulting translation adjustments are recorded in stockholders’ equity as a component of accumulated other comprehensive income.(income) loss. Although currency fluctuations impact the Company’s reported results and shareholders’ equity, such fluctuations generally do not affect cash flow or result in actual economic gains or losses. The Company generally has few cross-border transfers of funds, consisting of dividends from the Company’s foreign subsidiaries, and transfers to and from the U.S. related to intercompany working capital requirements.

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ITEM 4. Controls and Procedures
Management, including the Company’s President and Chief Executive Officer and the Executive Vice President and Chief Financial Officer, evaluated the effectiveness of the design and operation of the Company’s disclosure controls and procedures as of the end of the period covered by this report. Based upon that evaluation, the President and Chief Executive Officer and the Executive Vice President and Chief Financial Officer concluded that the disclosure controls and procedures were effective to ensure that information required to be disclosed in the reports the Company files and submits under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the rules and forms of the Securities and Exchange Commission and that information required to be disclosed by the Company in the reports that it files or submits under the Exchange Act is accumulated and communicated to the Company’s management, including its principal executive and principal financial officers, as appropriate to allow timely decisions regarding required disclosure. In accordance with this review, no material changes to controls and procedures were made in the quarterthree months ended SeptemberJune 30, 2022.

2023.

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PART II—OTHER INFORMATION
ITEM 1. Legal Proceedings
There have been no material developments with regard to any of the legal proceedings previously disclosed in the Company’s annual report on Form 10-K for the fiscal year ended December 31, 2021.2022.
ITEM 1A. Risk Factors
There have not been any material changes with regard to the risk factors previously disclosed in the Company’s annual report on Form 10-K for the fiscal year ended December 31, 2021.2022.
ITEM 2. Unregistered Sales of Equity Securities and Use of Proceeds
Issuer Purchases of Equity Securities
Total
Number
of Shares
Purchased
Average
Price Paid
per Share
Total
Number of
Shares
Purchased
as Part of
Publicly
Announced
Plans
Maximum
Number of
Shares that May
Yet Be
Purchased
Under Publicly
Announced
Plans (b)
July 1, 2022 to July 31, 202250,000 $75.94 50,000 5,715,534 
August 1, 2022 to August 31, 2022679,015 $78.18 679,015 5,036,519 
September 1, 2022 to September 30, 2022379,528 (a)$76.56 377,889 4,658,630 
Total July 1, 2022 to September 30, 20221,108,543 1,106,904 
Total
Number
of Shares
Purchased
Average
Price Paid
per Share
Total Number
of Shares Purchased as Part of Publicly Announced Plans
Maximum Number of Shares that May Yet Be Purchased
Under Publicly Announced
Plans (d)
April 1, 2023 to April 30, 2023222 (a)$71.93 — 13,349,853 
May 1, 2023 to May 31, 2023424,428 (b)$68.24 424,376 12,925,477 
June 1, 2023 to June 30, 2023229,475 (c)$72.15 229,029 12,696,448 
Total April 1, 2023 to June 30, 2023654,125 653,405 
(a)Includes 1,639Represents shares repurchased in connection with employee stock plans, whereby Company shares were tendered by employees for the payment of applicable withholding taxes.
(b)Includes 52 shares repurchased in connection with employee stock plans, whereby Company shares were tendered by employees for the payment of applicable withholding taxes.
(c)Includes 446 shares repurchased in connection with employee stock plans, whereby Company shares were tendered by employees for the payment of applicable withholding taxes.
(d)Commencing in October 1997, the Company’s Board of Directors has, at various times, authorized the repurchase, from time to time, of the Company’s common stock on the open market or in privately negotiated transactions depending on market conditions. Since plan inception, a total of 128,000,000138,000,000 shares have been authorized for repurchase, of which 123,341,370125,303,552 shares have been repurchased as of SeptemberJune 30, 2022.2023.
ITEM 3. Defaults Upon Senior Securities
None.
ITEM 4. Mine Safety Disclosure
Not applicable.

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ITEM 5. Other Information
None.
On July 31, 2023, the Company and Michael C. Buckley entered into the Company’s standard form of executive severance agreement. The material terms are described on page 42 of the Company’s Definitive Proxy Statement filed with the SEC on April 13, 2023, which is incorporated by reference.
ITEM 6. Exhibits
    3.1
Restated Certificate of Incorporation of Robert Half Inc., incorporated by reference to Exhibit 3.1 to Registrant’s QuarterlyCurrent Report on Form 10-Q for the fiscal quarter ended March 31, 2009.8-K dated July 17, 2023.
    3.2
  10.1
  10.2
  10.3
  31.1
  31.2
  32.1
  32.2
101.1Part I, Item 1 of this Form 10-Q formatted in Inline XBRL.
104Cover page of this Form 10-Q formatted in Inline XBRL and contained in Exhibit 101.


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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
ROBERT HALF INTERNATIONAL INC.
(Registrant)
/S/    s/Michael C. Buckley
Michael C. Buckley
Executive Vice President and Chief Financial Officer
(Principal Financial Officer and
duly authorized signatory)
Date: October 28, 2022August 1, 2023

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