UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, DCD.C. 20549
FORM 10-Q
 
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
forFor the quarterly period ended JUNE 30, 2020MARCH 31, 2021

   TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 
forFor the transition period from ___________ to___________
 
Commission file numberFile Number: 1-8339
nsc-20210331_g1.jpg
 
NORFOLK SOUTHERN CORPORATION
(Exact name of registrant as specified in its charter) 
Virginia52-1188014
(State or other jurisdiction of incorporation or organization)(I.R.S. Employer Identification No.)
Three Commercial Place23510-2191
Norfolk,Virginia
(Address of principal executive offices)(Zip Code)
(757)629-2680
(Registrant’s telephone number, including area code)
No Change
(Former name, former address and former fiscal year, if changed since last report)

 Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading SymbolName of each exchange on which registered
Norfolk Southern Corporation Common Stock (Par Value $1.00)NSCNew York Stock Exchange

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes  No
 
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).     Yes  No
 
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company.  See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act. 
Large accelerated filer Accelerated filer Non-accelerated filer
Smaller reporting company Emerging growth company

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes   No

Indicate the number of shares outstanding of each of the issuer’s classes of common stock, as of the latest practicable date.
Class Outstanding at June 30, 2020March 31, 2021
Common Stock ($1.00 par value per share)255,109,247250,241,009(excluding 20,320,777 shares held by the registrant’s
consolidated subsidiaries)




TABLE OF CONTENTS

NORFOLK SOUTHERN CORPORATION AND SUBSIDIARIES

  Page
  
  
  
  
  
  
 
 
 
 
 
 
 
 


2


PART I. FINANCIAL INFORMATION
  
Item 1. Financial Statements.Statements
 
Norfolk Southern Corporation and Subsidiaries
Consolidated Statements of Income
(Unaudited)
 
Second QuarterFirst Six Months First Quarter
2020201920202019 20212020
($ in millions, except per share amounts) ($ in millions, except per share amounts)
Railway operating revenuesRailway operating revenues$2,085  $2,925  $4,710  $5,765  Railway operating revenues$2,639 $2,625 
Railway operating expenses:    
Railway operating expensesRailway operating expenses  
Compensation and benefitsCompensation and benefits586  712  1,208  1,439  Compensation and benefits611 622 
Purchased services and rentsPurchased services and rents372  418  775  842  Purchased services and rents393 403 
FuelFuel84  254  273  504  Fuel177 189 
DepreciationDepreciation282  284  574  567  Depreciation292 292 
Materials and otherMaterials and other151  192  317  382  Materials and other151 166 
Loss on asset disposalLoss on asset disposal—  —  385  —  Loss on asset disposal385 
Total railway operating expensesTotal railway operating expenses1,475  1,860  3,532  3,734  Total railway operating expenses1,624 2,057 
Income from railway operationsIncome from railway operations610  1,065  1,178  2,031  Income from railway operations1,015 568 
Other income – netOther income – net49  22  71  66  Other income – net22 
Interest expense on debtInterest expense on debt156  153  310  302  Interest expense on debt156 154 
Income before income taxesIncome before income taxes503  934  939  1,795  Income before income taxes866 436 
Income taxesIncome taxes111  212  166  396  Income taxes193 55 
Net incomeNet income$392  $722  $773  $1,399  Net income$673 $381 
Earnings per share:    
Earnings per shareEarnings per share  
BasicBasic$1.53  $2.72  $3.01  $5.25  Basic$2.67 $1.48 
DilutedDiluted1.53  2.70  3.00  5.21  Diluted2.66 1.47 
 
 See accompanying notes to consolidated financial statements.
3


Norfolk Southern Corporation and Subsidiaries
Consolidated Statements of Comprehensive Income
(Unaudited)
 
Second QuarterFirst Six Months First Quarter
202020192020201920212020
($ in millions) ($ in millions)
Net incomeNet income$392  $722  $773  $1,399  Net income$673 $381 
Other comprehensive income, before tax:Other comprehensive income, before tax:  Other comprehensive income, before tax:
Pension and other postretirement benefitsPension and other postretirement benefits  13  10  Pension and other postretirement benefits11 
Other comprehensive income (loss) of equity investees —   (1) 
Other comprehensive income of equity investeesOther comprehensive income of equity investees
Other comprehensive income, before taxOther comprehensive income, before tax  19   Other comprehensive income, before tax11 12 
Income tax expense related to items of
other comprehensive income(1) (2) (3) (3) 
Income tax expense related to items of other comprehensive incomeIncome tax expense related to items of other comprehensive income(3)(2)
Other comprehensive income, net of taxOther comprehensive income, net of tax  16   Other comprehensive income, net of tax10 
Total comprehensive incomeTotal comprehensive income$398  $725  $789  $1,405  Total comprehensive income$681 $391 
 
 See accompanying notes to consolidated financial statements.
4


Norfolk Southern Corporation and Subsidiaries
Consolidated Balance Sheets
(Unaudited)
June 30,
2020
December 31,
2019
($ in millions)March 31,
2021
December 31,
2020
($ in millions)
AssetsAssets  Assets  
Current assets:Current assets:  Current assets:  
Cash and cash equivalentsCash and cash equivalents$1,143  $580  Cash and cash equivalents$998 $1,115 
Accounts receivable – netAccounts receivable – net822  920  Accounts receivable – net944 848 
Materials and suppliesMaterials and supplies257  244  Materials and supplies241 221 
Other current assetsOther current assets128  337  Other current assets120 134 
Total current assetsTotal current assets2,350  2,081  Total current assets2,303 2,318 
InvestmentsInvestments3,590  3,428  Investments3,604 3,590 
Properties less accumulated depreciation of $11,823 
and $11,982, respectively31,217  31,614  
Properties less accumulated depreciation of $11,672Properties less accumulated depreciation of $11,672 
and $11,985, respectivelyand $11,985, respectively31,312 31,345 
Other assetsOther assets805  800  Other assets718 709 
Total assetsTotal assets$37,962  $37,923  Total assets$37,937 $37,962 
Liabilities and stockholders’ equityLiabilities and stockholders’ equity  Liabilities and stockholders’ equity  
Current liabilities:Current liabilities:  Current liabilities:  
Accounts payableAccounts payable$1,268  $1,428  Accounts payable$1,043 $1,016 
Income and other taxesIncome and other taxes239  229  Income and other taxes361 263 
Other current liabilitiesOther current liabilities343  327  Other current liabilities344 302 
Current maturities of long-term debtCurrent maturities of long-term debt85  316  Current maturities of long-term debt501 579 
Total current liabilitiesTotal current liabilities1,935  2,300  Total current liabilities2,249 2,160 
Long-term debtLong-term debt12,612  11,880  Long-term debt12,116 12,102 
Other liabilitiesOther liabilities1,680  1,744  Other liabilities1,952 1,987 
Deferred income taxesDeferred income taxes6,874  6,815  Deferred income taxes6,977 6,922 
Total liabilitiesTotal liabilities23,101  22,739  Total liabilities23,294 23,171 
Stockholders’ equity:Stockholders’ equity:  Stockholders’ equity:  
Common stock $1.00 per share par value, 1,350,000,000 sharesCommon stock $1.00 per share par value, 1,350,000,000 shares  Common stock $1.00 per share par value, 1,350,000,000 shares  
authorized; outstanding 255,109,247 and 257,904,956 shares,  
authorized; outstanding 250,241,009 and 252,095,082 shares, authorized; outstanding 250,241,009 and 252,095,082 shares,  
respectively, net of treasury shares respectively, net of treasury shares256  259   respectively, net of treasury shares251 254 
Additional paid-in capitalAdditional paid-in capital2,217  2,209  Additional paid-in capital2,241 2,248 
Accumulated other comprehensive lossAccumulated other comprehensive loss(475) (491) Accumulated other comprehensive loss(586)(594)
Retained incomeRetained income12,863  13,207  Retained income12,737 12,883 
Total stockholders’ equityTotal stockholders’ equity14,861  15,184  Total stockholders’ equity14,643 14,791 
Total liabilities and stockholders’ equityTotal liabilities and stockholders’ equity$37,962  $37,923  Total liabilities and stockholders’ equity$37,937 $37,962 
 
 See accompanying notes to consolidated financial statements.
5


Norfolk Southern Corporation and Subsidiaries
Consolidated Statements of Cash Flows
(Unaudited)
 
 First Six Months
 20202019
 ($ in millions)
Cash flows from operating activities:  
Net income$773  $1,399  
Reconciliation of net income to net cash provided by operating activities:  
Depreciation574  567  
Deferred income taxes56  133  
Gains and losses on properties(11) (7) 
Loss on asset disposal385  —  
Changes in assets and liabilities affecting operations:  
Accounts receivable98  (30) 
Materials and supplies(13) (49) 
Other current assets30  55  
Current liabilities other than debt—  (30) 
Other – net(134) (86) 
Net cash provided by operating activities1,758  1,952  
Cash flows from investing activities:  
Property additions(735) (979) 
Property sales and other transactions258  214  
Investment purchases(5) (12) 
Investment sales and other transactions(58) (75) 
Net cash used in investing activities(540) (852) 
Cash flows from financing activities:  
Dividends(482) (458) 
Common stock transactions26  18  
Purchase and retirement of common stock(669) (1,050) 
Proceeds from borrowings784  1,054  
Debt repayments(314) (750) 
Net cash used in financing activities(655) (1,186) 
Net increase (decrease) in cash, cash equivalents,
and restricted cash
563  (86) 
Cash, cash equivalents, and restricted cash:  
At beginning of year580  446  
At end of period$1,143  $360  
Supplemental disclosures of cash flow information:  
Cash paid during the period for:  
Interest (net of amounts capitalized)$287  $271  
Income taxes (net of refunds) 215  
 First Three Months
 20212020
 ($ in millions)
Cash flows from operating activities  
Net income$673 $381 
Reconciliation of net income to net cash provided by operating activities:  
Depreciation292 292 
Deferred income taxes52 11 
Gains and losses on properties(8)(8)
Loss on asset disposal385 
Changes in assets and liabilities affecting operations:  
Accounts receivable(95)32 
Materials and supplies(20)(21)
Other current assets(33)
Current liabilities other than debt158 (40)
Other – net(46)(44)
Net cash provided by operating activities1,015 955 
Cash flows from investing activities  
Property additions(265)(366)
Property sales and other transactions37 158 
Investment sales and other transactions26 (25)
Net cash used in investing activities(202)(233)
Cash flows from financing activities  
Dividends(249)(242)
Common stock transactions(6)14 
Purchase and retirement of common stock(591)(466)
Debt repayments(84)
Net cash used in financing activities(930)(694)
Net increase (decrease) in cash and cash equivalents(117)28 
Cash and cash equivalents  
At beginning of year1,115 580 
At end of period$998 $608 
Supplemental disclosures of cash flow information  
Cash paid during the period for:  
Interest (net of amounts capitalized)$110 $121 
Income taxes (net of refunds)27 16 

 See accompanying notes to consolidated financial statements.
6


Norfolk Southern Corporation and Subsidiaries
Consolidated Statements of Changes in Stockholders’ Equity
(Unaudited)

Common
Stock
Additional
Paid-in
Capital
Accum. Other
Comprehensive
Loss
Retained
Income
TotalCommon
Stock
Additional
Paid-in
Capital
Accum. Other
Comprehensive
Loss
Retained
Income
Total
($ in millions, except per share amounts) ($ in millions, except per share amounts)
Balance at December 31, 2019$259  $2,209  $(491) $13,207  $15,184  
Balance at December 31, 2020Balance at December 31, 2020$254 $2,248 $(594)$12,883 $14,791 
Comprehensive income:Comprehensive income:Comprehensive income:
Net incomeNet income381  381  Net income673 673 
Other comprehensive incomeOther comprehensive income10  10  Other comprehensive income
Total comprehensive incomeTotal comprehensive income391  Total comprehensive income681 
Dividends on common stock,Dividends on common stock,Dividends on common stock,
$0.94 per share(242) (242) 
$0.99 per share$0.99 per share(249)(249)
Share repurchasesShare repurchases(2) (21) (443) (466) Share repurchases(3)(19)(569)(591)
Stock-based compensationStock-based compensation 17  (1) 17  Stock-based compensation12 (1)11 
Balance at March 31, 2020258  2,205  (481) 12,902  14,884  
Comprehensive income:
Net income392  392  
Other comprehensive income  
Total comprehensive income398  
Dividends on common stock,
$0.94 per share(240) (240) 
Share repurchases(2) (10) (191) (203) 
Stock-based compensation22  22  
Balance at June 30, 2020$256  $2,217  $(475) $12,863  $14,861  
Balance at March 31, 2021Balance at March 31, 2021$251 $2,241 $(586)$12,737 $14,643 


Common
Stock
Additional
Paid-in
Capital
Accum. Other
Comprehensive
Loss
Retained
Income
Total
($ in millions, except per share amounts)
Balance at December 31, 2019$259 $2,209 $(491)$13,207 $15,184 
Comprehensive income:
Net income381 381 
Other comprehensive income10 10 
Total comprehensive income391 
Dividends on common stock,
$0.94 per share(242)(242)
Share repurchases(2)(21)(443)(466)
Stock-based compensation17 (1)17 
Balance at March 31, 2020$258 $2,205 $(481)$12,902 $14,884 

 See accompanying notes to consolidated financial statements.
7



Norfolk Southern Corporation and Subsidiaries
Consolidated Statements of Changes in Stockholders’ Equity
(Unaudited)

Common
Stock
Additional
Paid-in
Capital
Accum. Other
Comprehensive
Loss
Retained
Income
Total
($ in millions, except per share amounts)
Balance at December 31, 2018$269  $2,216  $(563) $13,440  $15,362  
Comprehensive income:
Net income677  677  
Other comprehensive income  
Total comprehensive income680  
Dividends on common stock,
$0.86 per share(230) (230) 
Share repurchases(3) (22) (475) (500) 
Stock-based compensation 19  (1) 19  
Balance at March 31, 2019267  2,213  (560) 13,411  15,331  
Comprehensive income:
Net income722  722  
Other comprehensive income  
Total comprehensive income725  
Dividends on common stock,
$0.86 per share(228) (228) 
Share repurchases(2) (22) (526) (550) 
Stock-based compensation35  (2) 33  
Balance at June 30, 2019$265  $2,226  $(557) $13,377  $15,311  




See accompanying notes toconsolidatedfinancialstatements.
8


Norfolk Southern Corporation and Subsidiaries
Notes to Consolidated Financial Statements
(Unaudited)
 
In the opinion of management, the accompanying unaudited interim consolidated financial statements contain all adjustments (consisting of normal recurring accruals) necessary to present fairly Norfolk Southern Corporation (Norfolk Southern) and subsidiaries’ (collectively, NS, we, us, and our) financial position at June 30, 2020,March 31, 2021, and December 31, 2019,2020, our results of operations, comprehensive income and changes in stockholders’ equity for the secondfirst quarters of 2021 and first six months of 2020, and 2019, and our cash flows for the first sixthree months of 20202021 and 20192020 in conformity with U.S. generally accepted accounting principles (GAAP).
 
These consolidated financial statements should be read in conjunction with the consolidated financial statements and notes included in our latest Annual Report on Form 10-K.

1. Railway Operating Revenues

The following table disaggregates our revenues by major commodity group:
Second QuarterFirst Six Months
2020201920202019
Merchandise:($ in millions)
Agriculture, forest and consumer products$498  $577  $1,049  $1,135  
Chemicals423  544  943  1,051  
Metals and construction293  384  660  754  
Automotive93  251  327  502  
Merchandise1,307  1,756  2,979  3,442  
Intermodal569  701  1,224  1,420  
Coal209  468  507  903  
Total$2,085  $2,925  $4,710  $5,765  

At the beginning of 2020, we combined the agriculture products and forest and consumer commodity groups. In addition, we also made changes in the categorization of certain other commodity groups within Merchandise. Specifically, certain commodities were shifted between agriculture, forest, and consumer products; chemicals; and, metals and construction. These changes were made as a result of organizational initiatives to better align with how we manage these commodities. Prior period railway operating revenues have been reclassified to conform to the current presentation.
First Quarter
20212020
($ in millions)
Merchandise:
Agriculture, forest and consumer products$539 $551 
Chemicals459 520 
Metals and construction370 367 
Automotive240 234 
Merchandise1,608 1,672 
Intermodal719 655 
Coal312 298 
Total$2,639 $2,625 

We recognize the amount of revenuerevenues to which we expect to be entitled to for the transfer of promised goods or services to customers. A performance obligation is created when a customer under a transportation contract or public tariff submits a bill of lading to NSus for the transport of goods. These performance obligations are satisfied as the shipments move from origin to destination. As such, transportation revenue isrevenues are recognized proportionally as a shipment moves, and related expenses are recognized as incurred. These performance obligations are generally short-term in nature with transit days averaging approximately one week or less for each commodity group. The customer has an unconditional obligation to pay for the service once the service has been completed. Estimated revenuerevenues associated with in-process shipments at period-end isare recorded based on the estimated percentage of service completed to total transit days.completed. We had no material remaining performance obligations as of June 30, 2020 orat March 31, 2021 and December 31, 2019.2020.

RevenueWe may provide customers ancillary services, such as switching, demurrage and other incidental activities, under their transportation contracts. These are distinct performance obligations that are recognized at a point in time when the services are performed or as contractual obligations are met. These revenues are included within each of the commodity groups and represent approximately 6% and 5% of total “Railway operating revenues” on the Consolidated Statements of Income for the first quarters ended March 31, 2021 and March 31, 2020, respectively.

Revenues related to interline transportation services that involve another railroad isare reported on a net basis. Therefore, the portion of the amount that relates to another party is not reflected in revenue.

revenues.

98


Under the typical payment terms of our freight contracts, payment for services is due within fifteen days of billing the customer, thus there are no significant financing components. “Accounts receivable – net” on the Consolidated Balance Sheets includes both customer and non-customer receivables as follows:
March 31,
2021
December 31, 2020
June 30,
2020
December 31, 2019($ in millions)
($ in millions)
Customer Customer $592  $682  Customer$722 $629 
Non-customerNon-customer230  238  Non-customer222 219 
Accounts receivable – net Accounts receivable – net$822  $920   Accounts receivable – net$944 $848 

Non-customer receivables include non-revenue-related amounts due from other railroads, governmental entities, and others. “Other assets” on the Consolidated Balance Sheets includes non-current customer receivables of $23 million at both June 30, 2020March 31, 2021 and December 31, 2019.2020. We do 0t have any material contract assets or liabilities at June 30, 2020 orMarch 31, 2021 and December 31, 2019.

Certain ancillary services may be provided to customers under their transportation contracts such as switching, demurrage and other incidental service revenues. These are distinct performance obligations that are recognized at a point in time when the services are performed or as contractual obligations are met. This revenue is included within each of the commodity groups and represents 5% of total “Railway operating revenues” on the Consolidated Statements of Income for the second quarter and first six months of 2020 and 4% for the second quarter and first six months of 2019.2020.

2.  Stock-Based Compensation
First Quarter
Second QuarterFirst Six Months20212020
2020201920202019($ in millions)
($ in millions)
Stock-based compensation expenseStock-based compensation expense$10  $20  $12  $36  Stock-based compensation expense$16 $
Total tax benefitTotal tax benefit  29  31  Total tax benefit17 26 

During 2020, a committeethe first quarter of nonemployee members of our Board of Directors (and the Chief Executive Officer when delegated authority by such committee)2021, we granted stock options, restricted stock units (RSUs) and performance share units (PSUs) pursuant to the Long-Term Incentive Plan (LTIP), as follows:

Second QuarterFirst Six MonthsFirst Quarter
GrantedWeighted-Average Grant-Date Fair ValueGrantedWeighted-Average Grant-Date Fair ValueGrantedWeighted-Average Grant-Date Fair Value
Stock optionsStock options1,050  $39.10  43,770  $52.05  Stock options42,770 $62.49 
RSUsRSUs3,380  173.56  167,540  210.02  RSUs174,115 238.03 
PSUsPSUs1,930  184.47  78,720  212.67  PSUs49,940 240.61 


109


Stock Options
Second QuarterFirst Six MonthsFirst Quarter
202020192020201920212020
($ in millions)($ in millions)
Stock options exercised162,400215,546  685,638  621,917  
Options exercisedOptions exercised212,546523,238 
Cash received upon exerciseCash received upon exercise$12  $16  $55  $44  Cash received upon exercise$19 $43 
Related tax benefit realizedRelated tax benefit realized  16  15  Related tax benefit realized13 

Restricted Stock Units

RSUs granted primarily have a four-yearfour-year ratable restriction period and will be settled through the issuance of shares of Norfolk Southern common stock (Common Stock). Certain RSU grants include cash dividend equivalent payments during the restriction period in an amount equal to the regular quarterly dividends paid on Common Stock. 
First Quarter
Second QuarterFirst Six Months20212020
2020201920202019($ in millions)
($ in millions)
RSUs vestedRSUs vested—  506  202,299  166,055  RSUs vested257,397 202,299 
Common Stock issued net of tax withholdingCommon Stock issued net of tax withholding—  363  143,712  119,244  Common Stock issued net of tax withholding182,289 143,712 
Related tax benefit realizedRelated tax benefit realized$—  $—  $ $ Related tax benefit realized$$

Performance Share Units

PSUs provide for awards based on the achievement of certain predetermined corporate performance goals at the end of a three-yearthree-year cycle and are settled through the issuance of shares of Common Stock. All PSUs will earn out based on the achievement of performance conditions and some will also earn out based on a market condition. The market condition fair value was measured on the date of grant using a Monte Carlo simulation model. No PSUs were earned or paid out during the second quarters of 2020 or 2019.

First Quarter
First Six Months20212020
20202019($ in millions)
($ in millions)
PSUs earnedPSUs earned235,935  331,099PSUs earned78,727 235,935
Common Stock issued net of tax withholdingCommon Stock issued net of tax withholding156,450  221,241Common Stock issued net of tax withholding49,967 156,450
Related tax benefit realizedRelated tax benefit realized$ $ Related tax benefit realized$$

3. Loss on Asset Disposal

In the first quarter of 2020, in connection with our initiatives to increase operational fluidity and asset utilization and improve labor and fuel efficiency, we committed to a plan to dispose of certainsold 703 locomotives deemed excess and no longer needed for railroad operations. When depreciable operating road and equipment assets are sold or retired in the ordinary course of business, the cost of the assets, net of sale proceeds or salvage, is charged to accumulated depreciation, and no gain or loss is recognized in earnings. A retirement is considered abnormal if it does not occur in the ordinary course of business, if it relates to disposition of a large segment of an asset class and if the retirement varies significantly from the retirement profile identified through our depreciation studies, which inherently consider the impact of normal retirements on expected service lives and depreciation rates. We evaluated the plannedthese locomotive retirements and concluded they were abnormal. Accordingly, we recorded a $385 million loss was recorded to adjust their carrying amount to their estimated fair value, which resulted in a $97 million tax benefit. During the first six months, we sold 446 of 703 locomotives under the plan. The carrying amount of the remaining assets held for sale of $29 million is classified as “Other current assets” in the Consolidated Balance Sheets at June 30, 2020.


1110



4.  Earnings Per Share

The following table sets forth the calculation of basic and diluted earnings per share:

BasicDiluted BasicDiluted
Second Quarter First Quarter
2020201920202019 2021202020212020
($ in millions, except per share amounts,
shares in millions)
($ in millions, except per share amounts,
shares in millions)
Net incomeNet income$392  $722  $392  $722  Net income$673 $381 $673 $381 
Dividend equivalent paymentsDividend equivalent payments—  (2) —  —  Dividend equivalent payments(1)(1)(1)
Income available to common stockholdersIncome available to common stockholders$392  $720  $392  $722  Income available to common stockholders$672 $380 $673 $380 
Weighted-average shares outstandingWeighted-average shares outstanding255.4  264.8  255.4  264.8  Weighted-average shares outstanding251.4 257.3 251.4 257.3 
Dilutive effect of outstanding options    
and share-settled awards  1.3  2.3  
Dilutive effect of outstanding options and share-settled awardsDilutive effect of outstanding options and share-settled awards  1.2 1.4 
Adjusted weighted-average shares outstandingAdjusted weighted-average shares outstanding  256.7  267.1  Adjusted weighted-average shares outstanding  252.6 258.7 
Earnings per shareEarnings per share$1.53  $2.72  $1.53  $2.70  Earnings per share$2.67 $1.48 $2.66 $1.47 
BasicDiluted
First Six Months
2020201920202019
($ in millions, except per share amounts,
shares in millions)
Net income$773  $1,399  $773  $1,399  
Dividend equivalent payments(1) (3) (1) —  
Income available to common stockholders$772  $1,396  $772  $1,399  
Weighted-average shares outstanding256.3  265.9  256.3  265.9  
Dilutive effect of outstanding options    
and share-settled awards  1.4  2.4  
Adjusted weighted-average shares outstanding 257.7  268.3  
Earnings per share$3.01  $5.25  $3.00  $5.21  

During the secondfirst quarters of 2021 and first six months of 2020, and 2019, dividend equivalent payments were made to certain holders of stock options and RSUs.  For purposes of computing basic earnings per share, dividend equivalent payments made to holders of stock options and RSUs were deducted from net income to determine income available to common stockholders. For purposes of computing diluted earnings per share, we evaluate on a grant-by-grant basis those stock options and RSUs receiving dividend equivalent payments under the two-class and treasury stock methods to determine which method is more dilutive for each grant. For those grants for which the two-class

12


method was more dilutive, net income was reduced by dividend equivalent payments to determine income available to common stockholders. There are 0 awards outstanding that were antidilutiveoptions excluded from the dilution calculations due to exercise prices exceeding the average market price of Common Stock for the secondfirst quarters ended March 31, 2021 and first six months ended June 30, 2020 and 2019.2020.


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5. Accumulated Other Comprehensive Loss

The changes in the cumulative balances of “Accumulated other comprehensive loss” reported in the Consolidated Balance Sheets consisted of the following:
Balance at
Beginning
of Year
Net Income
(Loss)
Reclassification
Adjustments
Balance at
End of Period
 ($ in millions)    
Six Months Ended June 30, 2020     
Pensions and other postretirement liabilities$(421) $—  $10  $(411) 
Other comprehensive income (loss)     
of equity investees(70)  —   (64) 
Accumulated other comprehensive loss$(491) $ $10   $(475) 
Six Months Ended June 30, 2019     
Pensions and other postretirement liabilities$(497) $—  $ $(490) 
Other comprehensive loss
of equity investees(66) (1) —   (67) 
Accumulated other comprehensive loss$(563) $(1) $  $(557) 
Balance at
Beginning
of Year
Net IncomeReclassification
Adjustments
Balance at
End of Period
 ($ in millions)    
Three Months Ended March 31, 2021     
Pensions and other postretirement liabilities$(526)$$$(518)
Other comprehensive income (loss) of equity investees(68) (68)
Accumulated other comprehensive loss$(594)$$ $(586)
Three Months Ended March 31, 2020     
Pensions and other postretirement liabilities$(421)$$$(416)
Other comprehensive income (loss) of equity investees(70) (65)
Accumulated other comprehensive loss$(491)$$ $(481)

6.  Stock Repurchase Program
 
We repurchased and retired 3.92.3 million and 5.72.6 million shares of Common Stock under our stock repurchase program during the first sixthree months of 20202021 and 2019,2020, respectively, at a cost of $669$591 million and $1.1 billion,$466 million, respectively.

7.  Investments

Investment in Conrail
 
Through a limited liability company, we and CSX Corporation (CSX) jointly own Conrail Inc. (Conrail), whose primary subsidiary is Consolidated Rail Corporation (CRC). We have a 58% economic and 50% voting interest in the jointly ownedjointly-owned entity, and CSX has the remainder of the economic and voting interests. Our investment in Conrail was $1.5 billion and $1.4 billion at both June 30, 2020March 31, 2021 and December 31, 2019.2020, respectively.

CRC owns and operates certain properties (the Shared Assets Areas) for the joint and exclusive benefit of Norfolk Southern Railway Company (NSR) and CSX Transportation, Inc. (CSXT). The costs of operating the Shared Assets Areas are borne by NSR and CSXT based on usage. In addition, NSR and CSXT pay CRC a fee for access to the Shared Assets Areas. “Purchased services and rents” and “Fuel” include amountsexpenses payable to CRC for the operation of the Shared Assets Areas totaling $30$34 million and $38 million for the second quarters of 2020 and 2019, respectively, and $65 million and $75$35 million for the first six monthsquarters of 20202021 and 2019,2020, respectively. Our equity in theConrail’s earnings, of Conrail, net of amortization, included in “Purchased serviceswas $14 million and rents,” which offsets$9 million for the first quarters of 2021 and 2020, respectively. These amounts offset the costs of operating the Shared Assets Areas was $13 million and $15 million for the second quarters of 2020are included in “Purchased services and 2019, respectively, and $22 million and $23 million for the first six months of 2020 and 2019, respectively.

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rents.”

“Other liabilities” includes $280$534 million at both June 30, 2020,March 31, 2021, and December 31, 2019,2020 for long-term advances from Conrail, maturing 2044,in 2050 that bear interest at an average rate of 2.9%1.31%.


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Investment in TTX

NSWe and 8 other North American railroads jointlycollectively own TTX Company (TTX).  NS has a 19.65% ownership interest in TTX,, a railcar pooling company that provides its owner-railroads with standardized fleets of intermodal, automotive, and general use railcars at stated rates. We have a 19.65% ownership interest in TTX.

Amounts paid to TTXExpenses incurred for use of TTX equipment are included in “Purchased services and rents” andrents.” This amounted to $58$63 million and $60 million of expense for the secondfirst quarters of 2021 and 2020, respectively. Our equity in TTX’s earnings offsets these costs and 2019, respectively, and $118totaled $17 million and $122$4 million for the first six months of 2020 and 2019, respectively. Our equity in the earnings of TTX, which offset the costs and are also included in “Purchased services and rents,” totaled $10 million and $12 million for the second quarters of 20202021 and 2019, respectively, and $14 million and $25 million for the first six months of 2020, and 2019, respectively.

8.  Debt

In May 2020, we issued $800 million of 3.05% senior notes due 2050, resultingWe have in $790 million in net proceeds.

In May 2020, we also issued $800 million of 3.155% senior notes due 2055 in exchange for $554 million of previously issued notes ($450 million at 5.1% due 2118, $42 million at 6% due 2111, $29 million at 7.9% due 2097, $26 million at 6% due 2105, and $7 million at 7.05% due 2037). As part of the debt exchange, a $4 million loss on extinguishment was recognized in “Other income – net.”

In May 2020, we renewed and amended ourplace an accounts receivable securitization program with a maximum borrowing capacity of $400 million and a term expiringthat expires in May 2021. We had 0no amounts outstanding at both June 30, 2020, and December 31, 2019,under this program and our available borrowing capacity was $308$400 million and $429 million, respectively.

In March 2020, we renewed and amended our five-year credit agreement which expires in March 2025 and provides for borrowings at prevailing rates and includes covenants. We increased the program’s borrowing capacity from $750 million to $800 million. We had 0 amounts outstanding under this facility at both June 30, 2020,March 31, 2021, and December 31, 2019.

The “Cash, cash equivalents, and restricted cash” line item on the Consolidated Statements of Cash Flows includes restricted cash of $88 million in 2019, reflecting deposits held by a third-party bond agent as collateral for certain debt obligations, which matured on October 1, 2019.2020.

9.  Pensions and Other Postretirement Benefits
 
We have both funded and unfunded defined benefit pension plans covering principally salariedeligible employees. We also provide specified health care and life insurance benefits to eligible retired employees; these plans can be amended or terminated at our option.  Under our self-insured retiree health care plan, for those participants who are not Medicare-eligible, certain health care expenses are covered for retired employees and their dependents, reduced by any deductibles, coinsurance, and, in some cases, coverage provided under other group insurance policies.  ThoseEligible retired participants and their spouses who are Medicare-eligible are not covered under the self-insured retiree health care plan, but instead are provided with an employer-funded health reimbursement account which can be used for reimbursement of health insurance premiums or eligible out-of-pocket medical expenses.


14


Pension and postretirement benefit cost components for the second quarter and first six months were as follows:
  Other Postretirement   Other Postretirement
Pension BenefitsBenefits Pension BenefitsBenefits
Second Quarter First Quarter
2020201920202019 2021202020212020
($ in millions) ($ in millions)
Service costService cost$10  $ $ $ Service cost$11 $10 $$
Interest costInterest cost18  23    Interest cost13 19 
Expected return on plan assetsExpected return on plan assets(47) (44) (3) (3) Expected return on plan assets(48)(48)(3)(3)
Amortization of net lossesAmortization of net losses13  11  —  —  Amortization of net losses17 13 
Amortization of prior service benefitAmortization of prior service benefit—  —  (7) (6) Amortization of prior service benefit(6)(6)
Net benefitNet benefit$(6) $(2) $(5) $(3) Net benefit$(7)$(6)$(5)$(5)

   Other Postretirement
 Pension BenefitsBenefits
 First Six Months
 2020201920202019
 ($ in millions)
Service cost$20  $17  $ $ 
Interest cost37  46    
Expected return on plan assets(95) (89) (6) (7) 
Amortization of net losses26  22  —  —  
Amortization of prior service benefit—  —  (13) (12) 
Net benefit$(12) $(4) $(10) $(7) 

The service cost component of defined benefit pension cost and postretirement benefit cost are reported within “Compensation and benefits” and all other components of net benefit cost are presented in “Other income – net” on the Consolidated Statements of Income.


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10.  Fair Values of Financial Instruments
 
The fair values of “Cash and cash equivalents,” “Accounts receivable – net,” and “Accounts payable,” approximate carrying values because of the short maturity of these financial instruments. The carrying value of corporate-owned life insurance is recorded at cash surrender value and, accordingly, approximates fair value. There are no other assets or liabilities measured at fair value on a recurring basis at June 30, 2020March 31, 2021 or December 31, 2019.2020. The carrying amounts and estimated fair values, based on Level 1 inputs, of long-term debt consistedconsist of the following:

 June 30, 2020December 31, 2019
Carrying
Amount
Fair
Value
Carrying
Amount
Fair
Value
 ($ in millions)
Long-term debt, including current maturities$(12,697) $(16,362) $(12,196) $(14,806) 

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 March 31, 2021December 31, 2020
Carrying
Amount
Fair
Value
Carrying
Amount
Fair
Value
 ($ in millions)
Long-term debt, including current maturities$(12,617)$(15,249)$(12,681)$(16,664)

11.  Commitments and Contingencies
 
Lawsuits
 
We and/or certain subsidiaries are defendants in numerous lawsuits and other claims relating principally to railroad operations.  When we conclude that it is probable that a liability has been incurred and the amount of the liability can be reasonably estimated, it is accrued through a charge to earnings.earnings and, if material, disclosed below. While the ultimate amount of liability incurred in any of these lawsuits and claims is dependent on future developments, in our opinion, the recorded liability is adequate to cover the future payment of such liability and claims. However, the final outcome of any of these lawsuits and claims cannot be predicted with certainty, and unfavorable or unexpected outcomes could result in additional accruals that could be significant to results of operations in a particular year or quarter. Any adjustments to the recorded liability will be reflected in earnings in the periods in which such adjustments become known. For lawsuits and other claims where a loss may be reasonably possible, but not probable, or is probable but not reasonably estimable, no accrual is established but the matter, if potentially material, is disclosed below. We routinely review relevant information with respect to our lawsuits and other claims and update our accruals, disclosures and estimates of reasonably possible losses based on such reviews.

In 2007, various antitrust class actions filed against us and other Class I railroads in various Federal district courts regarding fuel surcharges were consolidated in the District of Columbia by the Judicial Panel on Multidistrict Litigation. In 2012, the court certified the case as a class action. The defendant railroads appealed this certification, and the Court of Appeals for the District of Columbia vacated the District Court’s decision and remanded the case for further consideration. On October 10, 2017, the District Court denied class certification. The decision was upheld by the Court of Appeals on August 16, 2019. Since that decision, various individual cases have been filed in multiple jurisdictions and also consolidated in the District of Columbia. We believe the allegations in the complaints are without merit and intend to vigorously defend the cases. We do not believe the outcome of these proceedings will have a material effect on our financial position, results of operations, or liquidity.

In 2018, a lawsuit was filed against one of our subsidiaries by the minority owner in a jointly-owned terminal railroad company in which our subsidiary has the majority ownership. The lawsuit alleged violations of various state laws and federal antitrust laws. It is reasonably possible that we could incur a loss in the case; however, we intend to vigorously defend the case and believe that we will prevail. The potential range of loss cannot be estimated at this time.

Casualty Claims

Casualty claims include employee personal injury and occupational claims as well as third-party claims, all exclusive of legal costs.  To aid in valuing our personal injury liability and determining the amount to accrue with respect to such claims during the year, we utilize studies prepared by an independent consulting actuarial firm.  Job-relatedJob-

14


related personal injury and occupational claims are subject to the FederalFederal Employer’s Liability Act (FELA), which is applicable only to railroads.  FELA’s fault-based tort system produces results that are unpredictable and inconsistent as compared with a no-fault workers’ compensation system.  The variability inherent in this system could result in actual costs being different from the liability recorded.  While the ultimate amount of claims incurred is dependent on future developments, in our opinion, the recorded liability is adequate to cover the future payments of claims and is supported by the most recent actuarial study.  In all cases, we record a liability when the expected loss for the claim is both probable and reasonably estimable.

Employee personal injury claims – The largest component of claims expense is employee personal injury costs.  The independent actuarial firm engaged by uswe engage provides quarterly studies to aid in valuing our employee personal injury liability and estimating personal injury expense.  The actuarial firm studies our historical patterns of reserving for claims and subsequent settlements, taking into account relevant outside influences.  The actuarial firm uses the results of these analyses to estimate the ultimate amount of liability. We adjust the liability quarterly based upon our assessment and the results of the study. OurThe accuracy of our estimate of the liability is subject to inherent limitation given the difficulty of predicting future events such as jury decisions, court interpretations, or legislative changes. As a result, actual claim settlements may vary from the estimated liability recorded.


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Occupational claims – Occupational claims include injuries and illnesses alleged to be caused by exposures which occur over time as opposed to injuries or illnesses caused by a specific accident or event. Types of occupational claims commonly seen allege exposure to asbestos and other claimed toxic substances resulting in respiratory diseases or cancer. Many such claims are being asserted by former or retired employees, some of whom have not been employed in the rail industry for decades.  The independent actuarial firm provides an estimate of the occupational claims liability based upon our history of claim filings, severity, payments, and other pertinent facts.  The liability is dependent upon judgments we make as to the specific case reserves as well as judgments of the actuarial firm in the quarterly studies.  The actuarial firm’s estimate of ultimate loss includes a provision for those claims that have been incurred but not reported.  This provision is derived by analyzing industry data and projecting our experience. We adjust the liability quarterly based upon our assessment and the results of the study.  However, it is possible that the recorded liability may not be adequate to cover the future payment of claims.  Adjustments to the recorded liability are reflected in operating expenses in the periods in which such adjustments become known.

Third-party claims – We record a liability for third-party claims including those for highway crossing accidents, trespasser and other injuries, property damage, and lading damage.  The actuarial firm assists us with the calculation of potential liability for third-party claims, except lading damage, based upon our experience including the number and timing of incidents, amount of payments, settlement rates, number of open claims, and legal defenses. We adjust the liability quarterly based upon our assessment and the results of the study.  Given the inherent uncertainty in regard to the ultimate outcome of third-party claims, it is possible that the actual loss may differ from the estimated liability recorded.

Environmental Matters
 
We are subject to various jurisdictions’ environmental laws and regulations.  We record a liability where such liability or loss is probable and reasonably estimable. Environmental specialists regularly participate in ongoing evaluations of all known sites and in determining any necessary adjustments to liability estimates.  

Our Consolidated Balance Sheets include liabilities for environmental exposures of $51 million at March 31, 2021, and $54 million and $56 million at June 30, 2020 and December 31, 2019, respectively,2020, of which $15 million is classified as a current liability at the end of both dates.periods. At June 30,both March 31, 2021 and December 31, 2020, the liability represents our estimates of the probable cleanup, investigation, and remediation costs based on available information at 109100 known locations and projects compared with 110 locations and projects at Decemberprojects. At March 31, 2019. At June 30, 2020, 152021, 17 sites accounted for $38 million of the liability, and no individual site was considered to be material. We anticipate that muchmost of this liability will be paid out over five years; however, some costs will be paid out over a longer period.


15


At 11 locations, one or more of our subsidiaries in conjunction with a number of other parties have been identified as potentially responsible parties under the Comprehensive Environmental Response, Compensation and Liability Act of 1980 or comparable state statutes that impose joint and several liability for cleanup costs.  We calculate our estimated liability for these sites based on facts and legal defenses applicable to each site and not solely on the basis of the potential for joint liability.

With respect to known environmental sites (whether identified by us or by the Environmental Protection Agency or comparable state authorities), estimates of our ultimate potential financial exposure for a given site or in the aggregate for all such sites can change over time because of the widely varying costs of currently available cleanup techniques, unpredictable contaminant recovery and reduction rates associated with available cleanup technologies, the likely development of new cleanup technologies, the difficulty of determining in advance the nature and full extent of contamination and each potential participant’s share of any estimated loss (and that participant’s ability to bear it), and evolving statutory and regulatory standards governing liability.

The risk of incurring environmental liability for acts and omissions, past, present, and future, is inherent in the railroad business.  Some of the commodities we transport, particularly those classified as hazardous materials, pose special risks that we work diligently to reduce.  In addition, several of our subsidiaries own, or have owned, land

17


used as operating property, or which is leased and operated by others, or held for sale.  Because environmental problems that are latent or undisclosed may exist on these properties, there can be no assurance that we will not incur environmental liabilities or costs with respect to one or more of them, the amount and materiality of which cannot be estimated reliably at this time.  Moreover, lawsuits and claims involving these and potentially other unidentified environmental sites and matters are likely to arise from time to time.  The resulting liabilities could have a significant effect on financial position, results of operations, or liquidity in a particular year or quarter.
 
Based on our assessment of the facts and circumstances now known, we believe we have recorded the probable and reasonably estimable costs for dealing with those environmental matters of which we are aware.  Further, we believe that it is unlikely that any known matters, either individually or in the aggregate, will have a material adverse effect on our financial position, results of operations, or liquidity.
 
Insurance
 
We obtain on behalf of ourselfpurchase insurance covering legal liabilities for bodily injury and our subsidiariesproperty damage to third parties. This insurance for potential losses for third-party liability and first-party property damages.  With limited exceptions, we are currently insuredprovides coverage above $75 million and below $1.1 billion$800 million ($1.51.1 billion for specific perils) per occurrence and/or policy year for bodily injury. For propertyyear. In addition, we purchase insurance covering damage to third parties, we are insured forproperty owned by us or in our care, custody, or control. This insurance covers approximately 85% of potential losses above $75 million and below $275 million per occurrence and/or policy year for property owned by us or in our care, custody, or control.year.

12. New Accounting Pronouncements

On January 1, 2020,2021, we adopted the Financial Accounting Standards Board (FASB) Accounting Standards Update (ASU) 2016-13, “Credit Losses - Measurement of Credit Losses on Financial Instruments,” which replaced the current incurred loss impairment method with a method that reflects expected credit losses. Historically, losses associated from the inability to collect on accounts receivable have been insignificant, with little divergence in collection trends through varying economic cycles. Short-term and long-term financial assets, as defined by the standard, are impacted by immediate recognition of estimated credit losses in the financial statements, reflecting the net amount expected to be collected. There was no material impact to the financial statements upon adoption.

In December 2019, the FASB issued ASU 2019-12, “Simplifying the Accounting for Income Taxes,” which adds new guidance to simplify the accounting for income taxes, changes the accounting for certain income tax transactions, and makes other minor changes. The new standard is effective as of January 1, 2021, and early adoption is permitted for any interim period for whichThere was no material impact to the financial statements have not been issued. We do not expect this standard to have a material effect on our financial statements. We will not adopt the standard early.upon adoption.


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Item 2.  Management’s Discussion and Analysis of Financial Condition and Results of Operations.Operations
 
Norfolk Southern Corporation and Subsidiaries
 
The following discussion and analysis should be read in conjunction with the Consolidated Financial Statements and Notes.
 
OVERVIEW
 
We are one of the nation’s premier transportation companies.  Our Norfolk Southern Railway Company subsidiary operates approximately 19,50019,300 route miles in 22 states and the District of Columbia, serves every major container port in the eastern United States, and provides efficient connections to other rail carriers.  We are a major transporter of industrial products, including agriculture, forest and consumer products, chemicals, agriculture, and metals and construction materials. In addition, we operate the most extensive intermodal network in the East and are a principal carrier of coal, automobiles, and automotive parts.

Our second-quarter 2020first-quarter results reflect our sustained focus on margin improvement through initiatives to drive organizational and operational efficiencies and grow our revenue base. Although challenging winter conditions adversely impacted our network, we were negatively impacted by the COVID-19 pandemic that caused significant global economic contraction. The pandemic influenced the demand for our services and, asable to reduce expenses while absorbing an increase in total volume. As a result, our volumes fell significantly across all of our major commodity groups. In response to lower customer demand, we focused on tailoring operating plans for the low-demand environment and reducing expenses, including further implementation of structural cost reductions associated with our strategic plan. Although the revenue reduction in the quarter exceeded the cost reductions we achieved a record quarterly railway operating ratio (a measure of the initiatives implemented have further optimized ouramount of operating activitiesrevenues consumed by operating expenses) of 61.5 percent and networkincreased net income and have positioned us to benefit when volumes return in the future.diluted earnings per share.

The COVID-19 pandemic continues to generate significant uncertainty in the economy and our outlook for the remainder of 2020. The magnitude and duration of the pandemic, including its impact on our customers and general economic conditions, is still uncertain. We continue to monitor the impactpace of the global economic recovery, particularly as it is influenced by the ongoing COVID-19 pandemic. The pandemic oncaused significant economic disruption during 2020 and continues to generate uncertainty, impacting the health and availability of our employees’ availability, which has not been adversely affected in a significant manner thus far in 2020.employees and customers’ demand for our services. We remain committed to protecting our employees and providing excellent transportation service products for our customers.

SUMMARIZED RESULTS OF OPERATIONS
($ in millions, except per share amounts)
First Quarter
Second QuarterFirst Six Months20212020% change
20202019% change20202019% change
Income from railway operationsIncome from railway operations$610  $1,065  (43%)$1,178  $2,031  (42%)Income from railway operations$1,015 $568 79%
Net incomeNet income$392  $722  (46%)$773  $1,399  (45%)Net income$673 $381 77%
Diluted earnings per shareDiluted earnings per share$1.53  $2.70  (43%)$3.00  $5.21  (42%)Diluted earnings per share$2.66 $1.47 81%
Railway operating ratio (percent)Railway operating ratio (percent)70.7  63.6  11%75.0  64.8  16%Railway operating ratio (percent)61.5 78.4 (22%)

IncomeOur first-quarter 2021 financial results reflect significant increases in income from railway operations, decreased in both periods, leading to lower net income and diluted earnings per share. The reduction in income from railway operations resulted from decreased railway operating revenues that exceeded the operating expense declines, driving the increases in the railway operating ratio. Railway operating revenues declinedshare, as lower customer demand resulted in volume declines. Railway operating expenses decreased due to declines in fuel price and consumption, reduced employment levels, lower volumes and operational efficiency improvements.

Additionally, ourprior year results for the first six months of 2020 were adversely impacted by a first-quarter$385 million loss on asset disposal of $385 million related to the loss on locomotives sold and a write-down of locomotivesor designated as held-for-sale. For more information on the impact of thethis charge, see Note 3. Notwithstanding the prior year loss on asset disposal, railway operating expenses decreased as operational efficiency improvements resulted in reduced employment levels, lower materials costs, and improved fuel efficiency. Additionally, fuel prices were lower compared to 2020. Revenues were higher, a result of increased total volume that was partially offset by lower average revenue per unit as negative mix and lower fuel surcharge revenue more than offset pricing gains. Our railway operating ratio improved to 61.5 percent, a quarterly record.



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The following table adjuststables adjust our first-quarter 2020 GAAP financial results for the first six months to exclude the effectsloss on asset disposal. The income tax effect of this charge.non-GAAP adjustment was calculated based on the applicable tax rates to which the non-GAAP adjustment related. We use these non-GAAP financial measures internally and believe this information provides useful supplemental information to investors to facilitate making period-to-period comparisons by excluding the 2020 charge. While we believe that these non-GAAP financial measures are useful in evaluating our

17


business, this information should be considered as supplemental in nature and is not meant to be considered in isolation from, or as a substitute for, the related financial information prepared in accordance with GAAP. In addition, these non-GAAP financial measures may not be the same as similar measures presented by other companies.

Non-GAAP Reconciliation for First Six MonthsNon-GAAP Reconciliation for the First Quarter 2020
Reported 2020 (GAAP)2020 Loss on Asset DisposalAdjusted
2020
(non-GAAP)
ReportedLoss on Asset DisposalAdjusted
(non-GAAP)
($ in millions, except per share amounts)($ in millions, except per share amounts)
Railway operating expensesRailway operating expenses$3,532  $(385) $3,147  Railway operating expenses$2,057 $(385)$1,672 
Income from railway operationsIncome from railway operations$1,178  $385  $1,563  Income from railway operations$568 $385 $953 
Income before income taxesIncome before income taxes$436 $385 $821 
Income taxesIncome taxes$55 $97 $152 
Net incomeNet income$773  $288  $1,061  Net income$381 $288 $669 
Diluted earnings per shareDiluted earnings per share$3.00  $1.11  $4.11  Diluted earnings per share$1.47 $1.11 $2.58 
Railway operating ratio (percent)Railway operating ratio (percent)75.0  (8.2) 66.8  Railway operating ratio (percent)78.4 (14.7)63.7 

In the table below, references and comparisons to the first six months offirst-quarter 2020 results and related comparisons use the adjusted, non-GAAP results from the reconciliation in the table above.

First Six Months
Adjusted
2020
(non-GAAP)
2019Adjusted 2020 (non-GAAP)
vs.
2019
($ in millions, except per share amounts)% change
Railway operating expenses$3,147  $3,734  (16%)
Income from railway operations$1,563  $2,031  (23%)
Net income$1,061  $1,399  (24%)
Diluted earnings per share$4.11  $5.21  (21%)
Railway operating ratio (percent)66.8  64.8  3%
First Quarter
2021Adjusted 2020
(non-GAAP)
2021 vs. Adjusted 2020 (non-GAAP)
($ in millions, except per share amounts)% change
Railway operating expenses$1,624 $1,672 (3%)
Income from railway operations$1,015 $953 7%
Income before income taxes$866 $821 5%
Income taxes$193 $152 27%
Net income$673 $669 1%
Diluted earnings per share$2.66 $2.58 3%
Railway operating ratio (percent)61.5 63.7 (3%)



2018


DETAILED RESULTS OF OPERATIONS
 
Railway Operating Revenues

The following tables present a comparison of revenues ($ in millions), volumes (units in thousands), and average revenue per unit ($ per unit) by commodity group.
Second QuarterFirst Six Months
Revenues20202019% change20202019% change
Merchandise:
Agriculture, forest and consumer products$498  $577  (14%)$1,049  $1,135  (8%)
Chemicals423  544  (22%)943  1,051  (10%)
Metals and construction293  384  (24%)660  754  (12%)
Automotive93  251  (63%)327  502  (35%)
Merchandise1,307  1,756  (26%)2,979  3,442  (13%)
Intermodal569  701  (19%)1,224  1,420  (14%)
Coal209  468  (55%)507  903  (44%)
Total$2,085  $2,925  (29%)$4,710  $5,765  (18%)

First Quarter
Revenues20212020% change
Merchandise:
Agriculture, forest and consumer products$539 $551 (2%)
Chemicals459 520 (12%)
Metals and construction370 367 1%
Automotive240 234 3%
Merchandise1,608 1,672 (4%)
Intermodal719 655 10%
Coal312 298 5%
Total$2,639 $2,625 1%

UnitsUnitsUnits
Merchandise:Merchandise:Merchandise:
Agriculture, forest and consumer productsAgriculture, forest and consumer products165.8  200.6  (17%)347.3  391.3  (11%)Agriculture, forest and consumer products178.3 181.5 (2%)
ChemicalsChemicals112.1  153.7  (27%)254.4  298.7  (15%)Chemicals127.0 142.3 (11%)
Metals and constructionMetals and construction136.1  182.1  (25%)291.0  346.5  (16%)Metals and construction155.0 154.9 —%
AutomotiveAutomotive37.1  101.8  (64%)127.5  199.9  (36%)Automotive93.7 90.4 4%
MerchandiseMerchandise451.1  638.2  (29%)1,020.2  1,236.4  (17%)Merchandise554.0 569.1 (3%)
IntermodalIntermodal884.4  1,048.5  (16%)1,839.5  2,119.5  (13%)Intermodal1,016.4 955.1 6%
CoalCoal111.6  258.3  (57%)275.1  494.6  (44%)Coal166.5 163.5 2%
TotalTotal1,447.1  1,945.0  (26%)3,134.8  3,850.5  (19%)Total1,736.9 1,687.7 3%

Revenue per UnitRevenue per UnitRevenue per Unit
Merchandise:Merchandise:Merchandise:
Agriculture, forest and consumer productsAgriculture, forest and consumer products$3,004  $2,875  4%$3,021  $2,900  4%Agriculture, forest and consumer products$3,026 $3,036 —%
ChemicalsChemicals3,771  3,541  6%3,705  3,519  5%Chemicals3,615 3,653 (1%)
Metals and constructionMetals and construction2,154  2,104  2%2,269  2,175  4%Metals and construction2,386 2,370 1%
AutomotiveAutomotive2,499  2,471  1%2,566  2,513  2%Automotive2,557 2,593 (1%)
MerchandiseMerchandise2,897  2,751  5%2,920  2,784  5%Merchandise2,903 2,939 (1%)
IntermodalIntermodal644  668  (4%)665  670  (1%)Intermodal708 685 3%
CoalCoal1,864  1,815  3%1,841  1,826  1%Coal1,872 1,826 3%
TotalTotal1,440  1,504  (4%)1,502  1,497  —%Total1,519 1,556 (2%)

At the beginning of 2020, we combined the agriculture products and forest and consumer commodity groups. In addition, we also made changes in the categorization of certain other commodity groups within Merchandise. Specifically, certain commodities were shifted between agriculture, forest, and consumer products; chemicals; and,

2119


metals and construction. These changes were made as a result of organizational initiatives to better align with how we manage these commodities. Prior period railway operating revenues, units, and revenue per unit have been reclassified to conform to the current presentation.

Railway operating revenues decreased $840increased $14 million in the second quarter and $1.1 billion for the first six months compared with the same periodsperiod last year. The table below reflects the components of the revenue change by major commodity group ($ in millions).

Second QuarterFirst Six Months
Increase (Decrease)Increase (Decrease)First Quarter
Increase (Decrease)
MerchandiseIntermodalCoalMerchandiseIntermodalCoalMerchandiseIntermodalCoal
VolumeVolume$(515) $(110) $(266) $(602) $(188) $(401) Volume$(44)$42 $
Fuel surcharge revenueFuel surcharge revenue(24) (48) (3) (30) (58) (9) Fuel surcharge revenue(25)(6)(3)
Rate, mix and otherRate, mix and other90  26  10  169  50  14  Rate, mix and other28 11 
TotalTotal$(449) $(132) $(259) $(463) $(196) $(396) Total$(64)$64 $14 
 
Approximately 90% of our revenue base is covered by contracts that include negotiated fuel surcharges. Revenues associated with these surcharges totaled $69$97 million and $144$131 million in the second quarters of2021 and 2020, and 2019, respectively, and $200 million and $297 million for the first six months of 2020 and 2019, respectively. The decrease in fuel surcharge revenues for the second quarter and first six months areis driven by lower fuel commodity prices and volume declines.prices.
 
Merchandise
 
Merchandise revenuerevenues decreased in both periods asdue to volume declines and lower volumes were partially offset by higher average revenue per unit, drivena result of lower fuel surcharge revenue. Volumes fell as gains in automotive shipments were more than offset by pricing gains. Overall, volumes felldeclines in all merchandise commodity groupsshipments of chemicals and across almost all markets within those commodity groups due to the impact of the COVID-19 pandemic. The pandemic caused industries to closeagriculture, forest and suspend production which negatively impacted customers’ needs for receiving materials and shipping finished and semi-finished goods.consumer products.

Agriculture, forest and consumer products volume decreased in both periods across almost all markets due to the continued impact of COVID-19 on gasoline consumption,ethanol demand and the food service industry,industry. This was partially offset by gains in soybeans due to increased export opportunities and building, industrial, commercial and consumer activities.gains in pulpboard due to increased e-commerce demand.

Chemicals volume decreased in both periods for all marketsdeclined due to the continued impact from COVID-19 and the continuing disruptionsongoing challenges in the energy market. Oil and petroleum shipmentsVolumes were negativelyfurther impacted by disruptions resulting from winter storms. This was partially offset by volume growth in the waste market due to reductions in gasoline/jet fuel demandincreased business with new and consumer travel. The pandemic caused industries to close which negatively impacted our customers’ needs for materials.existing customers.

Metals and construction volume fell in both periods, largely the result of weakened demand due to reductions in metal and domestic vehicle production. Low coal power generation in the second quarter weakened scrubber stone demand, which negatively affected aggregates volumes. The pandemic caused industries to close and suspend production which heavily impacted customers’ needs for receiving materials and shipping finished and semi-finished goods.was flat.

Automotive volume declined in both periodswas higher due to unplanned automotiveincreased retail demand and production of vehicles, partially offset by volume declines in vehicle parts due to plant shutdowns primarilyand disruptions associated with the COVID-19 pandemic.winter weather.

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Merchandise revenues for the remainder of the year are expected to be higher due to increased volumes and higher average revenue per unit.

Intermodal
 
Intermodal revenue declined in both periods,revenues increased, the result of decreased volumesvolume growth and lowerhigher average revenue per unit a result of lower fuel surcharge revenue.driven by pricing gains and favorable mix.


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Intermodal units (in thousands) by market were as follows:
Second QuarterFirst Six MonthsFirst Quarter
20202019% change20202019% change20212020% change
DomesticDomestic566.6  635.8  (11%)1,164.9  1,292.1  (10%)Domestic639.0 598.3 7%
InternationalInternational317.8  412.7  (23%)674.6  827.4  (18%)International377.4 356.8 6%
TotalTotal884.4  1,048.5  (16%)1,839.5  2,119.5  (13%)Total1,016.4 955.1 6%

Domestic volume grew due to increased shipments originating from the West Coast and international volumes fell in both periods,tightened truck capacity. International volume rose, the result of supply chain disruption resulting from COVID-19 related shutdownsstrong import demand.

Intermodal revenues for the remainder of the year are expected to rise, driven by volume growth and lower consumer demand. The first six months were additionally impacted by stronger over-the-road competition.higher average revenue per unit due to increased fuel surcharge revenue.

Coal

Coal revenues decreased in both periods, primarily driven by significant volume declines partially offset byincreased due to higher average revenue per unit, resulting from volumeinclusive of a $12 million settlement for tonnage commitment shortfalls, and favorable mix.volume increases.

Coal tonnage (in thousands) by market was as follows:
 Second QuarterFirst Six Months
 20202019% change20202019% change
Utility5,700  17,129  (67%)14,598  32,884  (56%)
Export3,669  6,626  (45%)9,738  13,014  (25%)
Domestic metallurgical2,338  3,851  (39%)4,614  6,782  (32%)
Industrial747  1,181  (37%)1,728  2,403  (28%)
Total12,454  28,787  (57%)30,678  55,083  (44%)

 First Quarter
 20212020% change
Utility8,546 8,898 (4%)
Export6,693 6,069 10%
Domestic metallurgical2,487 2,276 9%
Industrial899 981 (8%)
Total18,625 18,224 2%
 
In both periods, low natural gas prices and reduced demand in globalCoal tonnage rose driven by increased export and domestic manufacturing duemetallurgical volumes from continued global economic recovery. This was partially offset by a decline in utility tonnage.

Coal revenues for the remainder of the year are expected to COVID-19 negatively impacted all four of our distinct coal markets. Utility coal tonnage was challenged by low natural gas prices, high stockpiles, and diminished industrial and commercial electricity demand. Export coal tonnage declined in both periods asdecline, a result of COVID-19 related global disruptionslower average revenue per unit and weak seaborne pricing. Domestic metallurgical coal and coke tonnage fell in both periods due to reduced domestic steel demand leading to idled customer facilities and lower production. Industrial coal tonnage decreased in both periods as a result of customer sourcing changes and continued pressure from natural gas conversions.

utility volume.


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Railway Operating Expenses

Railway operating expenses summarized by major classifications were as followsfollow ($ in millions):
Second QuarterFirst Six Months
20202019% change20202019% change
Compensation and benefits$586  $712  (18%)$1,208  $1,439  (16%)
Purchased services and rents372  418  (11%)775  842  (8%)
Fuel84  254  (67%)273  504  (46%)
Depreciation282  284  (1%)574  567  1%
Materials and other151  192  (21%)317  382  (17%)
Loss on asset disposal—  —  385  —  
Total$1,475  $1,860  (21%)$3,532  $3,734  (5%)

First Quarter
20212020% change
Compensation and benefits$611 $622 (2%)
Purchased services and rents393 403 (2%)
Fuel177 189 (6%)
Depreciation292 292 —%
Materials and other151 166 (9%)
Loss on asset disposal— 385 (100%)
Total$1,624 $2,057 (21%)

Compensation and benefits expense decreased in both periods as follows:

employment levels (down $98 million for the quarter and $174 million for the first six months)$51 million),
health and welfare benefits for agreementcraft employees (down $21 million for the quarter and $39 million for the first six months)$9 million),
overtime and recrews (down $20 million for the quarter and $37 million for the first six months),
stock-based and incentive compensation (down $16 million for the quarter and $33 million for the first six months),
lower capitalized labor (additional expense of $13 million for the quarter and $23 million for the first six months)(up $7 million),
increased pay rates (up $14 million for the quarter$10 million),
incentive and $30 million for the first six months)stock-based compensation (up $22 million), and
other (up $2 million for the quarter and down $1 million for the first six months)$10 million).

Average rail headcount for the quarter was downfell by over 4,900approximately 2,500 compared with the secondfirst quarter of 2019.2020.

Purchased services and rents declined in both periodsdecreased as follows ($ in millions):
Second QuarterFirst Six Months
 20202019% change20202019% change
Purchased services$302  $347  (13%)$623  $693  (10%)
Equipment rents70  71  (1%)152  149  2%
Total$372  $418  (11%)$775  $842  (8%)

First Quarter
 20212020% change
Purchased services$318 $321 (1%)
Equipment rents75 82 (9%)
Total$393 $403 (2%)

The declinedecrease in purchased services in both periods was largely the result of decreased intermodal-related costs anddue to lower operational and transportation expenses and higher earnings of equity affiliates, which were partially offset by increased technology and volume-related intermodal expenses. Equipment rents remained relatively flat for the second quarter but increased modestly for the first six months, primarily the result of lowerdecreased due to higher equity in TTX equity earnings, partially offset by decreasedincreased intermodal volume-relatedequipment expenses.

Fuel expense, which includes the cost of locomotive fuel as well as other fuel used in railway operations, decreased due to reduced consumption (down 4%) and lower locomotive fuel prices (down 53% in the second quarter and 31% in the first six months), and decreased consumption (down 32% in the second quarter and 23% in the first six months)4%).



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Materials and other expenses decreased in both periods as follows ($ in millions):  
Second QuarterFirst Six Months
 20202019% change20202019% change
Materials$62  $82  (24%)$134  $169  (21%)
Claims40  50  (20%)82  99  (17%)
Other49  60  (18%)101  114  (11%)
Total$151  $192  (21%)$317  $382  (17%)

First Quarter
 20212020% change
Materials$61 $72 (15%)
Claims38 42 (10%)
Other52 52 —%
Total$151 $166 (9%)

Materials costsexpenses decreased in both periods, due primarily to lower locomotive maintenance requirements as a result of fewer locomotives and freight cars in service. Claims expenses declined in both periods, driven bydecreased as a result of lower costs related to environmental remediation matters.associated with personal injuries. Other expense decreased in both periods, due to lower travel-related expenses. The decrease in the first six monthsremained unchanged as reduced travel expenses and higher income generated from operating properties was partially offset by lower gains from sales of operating properties.property. Gains from operating property sales amounted to $13totaled $4 million and $21$11 million in the first six months of2021 and 2020, and 2019, respectively.

Other income – net

Other income – net increased $27decreased $15 million in the second quarter and $5 million for the first six months. The second quarter experienced higher investmentdriven primarily by lower returns on corporate-owned life insurance partially offset by expenses associated with the debt exchange. Both periods reflect the impact of a prior year impairment loss on our natural resource assets, lower pension expenses, and lower 2020 non-operating property sales. Coal royalties were also lower in both periods due to the sale of our natural resource assets in the first quarter of 2020. In 2019, coal royalties were $24 million for the full year.investments.

Income taxes
 
The second-quarterfirst-quarter effective tax rate was 22.1%22.3% compared with 22.7%12.6% for the same period last year. Both periods benefited from favorable tax benefits on stock-based compensation while the currentFirst quarter reflects increased tax benefits from higher returns on corporate-owned life insurance. The effective tax rates were 17.7% and 22.1% for the first six months of 2020 and 2019, respectively. Both periods reflect tax benefits on stock-based compensation, while the effective rate for the first six months includesincluded a $19 million income tax reduction of taxes upon the resolution of our 2012 amended federal return.return and higher tax benefits on stock-based compensation than those in 2021.

FINANCIAL CONDITION AND LIQUIDITY
 
Cash provided by operating activities, our principal source of liquidity, was $1.8$1.0 billion for the first sixthree months of 2020,2021, compared with $2.0 billion$955 million for the same period of 2019.2020. We had working capital of $415$54 million and $158 million at June 30, 2020March 31, 2021 and negative working capital of $219 million at December 31, 2019.2020, respectively. Cash and cash equivalents totaled $1.1 billion$998 million at June 30, 2020.March 31, 2021.

Cash used in investing activities was $540$202 million for the first sixthree months of 2020,2021, compared with $852$233 million for the same period last year. The decrease was primarily driven by lower property additions in 2020.and increased corporate-owned life insurance activity, partially offset by lower property sales.

Cash used in financing activities was $655$930 million for the first sixthree months of 2020,2021, compared with $1.2 billion$694 million in the same period last year, reflecting lower repayments of debt andhigher repurchases of Common Stock partially offset by lower proceeds from borrowing.and debt repayments. We repurchased 3.9$591 million shares of Common Stock totaling $669 million in the first sixthree months of 20202021 compared to 5.7$466 million shares, totaling $1.1 billion in the same period last year.  The timing and volume of future share repurchases will be guided by our assessment of market conditions, cash flow and other pertinent factors.  Any near-term purchases under the program are expected to be made with internally-generated cash, cash on hand, or proceeds from borrowings. 

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Our total-debt-to-totaldebt-to-total capitalization ratio was 46.1%46.3% at June 30, 2020,March 31, 2021, and 44.5%46.2% at December 31, 2019.

In May 2020, we issued2020. We have in place and available an $800 million of 3.05% senior notes due 2050, resultingcredit agreement expiring in $790 millionMarch 2025, which provides for borrowings at prevailing rates and includes covenants. We had no amounts outstanding under this facility at March 31, 2021 or December 31, 2020. We also have in net proceeds.

In May 2020, we also issued $800 million of 3.155% senior notes due 2055 in exchange for $554 million of our previously-issued notes ($450 million at 5.1% due 2118, $42 million at 6% due 2111, $29 million at 7.9% due 2097, $26 million at 6% due 2105, and $7 million at 7.05% due 2037). As part of the debt exchange, a $4 million loss on extinguishment was recognized in “Other income – net.”

In May 2020, we renewed and amended ourplace an accounts receivable securitization program with a maximum borrowing capacity of $400 million and amillion. The term expiringexpires in May 2021. We had no amounts outstanding at both June 30, 2020, and December 31, 2019,under this program and our available borrowing capacity was $308$400 million at both March 31, 2021 and $429 million, respectively. December 31, 2020.

23


In addition, we have investments in general purpose corporate-owned life insurance policies and had the ability to borrow up to $725 million against these policies at June 30, 2020.

In March 2020, we renewedup to $720 million and amended our five-year credit agreement which expires in March 2025 and provides for borrowings at prevailing rates and includes covenants. We increased the program’s borrowing capacity from $750 million to $800 million. We had no amounts outstanding under this facility at both June 30, 2020,March 31, 2021 and December 31, 2019, and we are in compliance with all of its covenants.2020, respectively.

We expect cash on hand combined with cash provided by operating activities will be sufficient to meet our ongoing obligations. In addition, we believe our currently-available borrowing capacity, access to additional financing, and ability to reduce or defer expenditures on property additions and decrease shareholder distributions, including share repurchases, provide additional flexibility to meet our ongoing obligations. Nonetheless, we are monitoring the ongoing impacts of the COVID-19 pandemic, which could lead to a further decline of cash inflows from operations. There have been no material changes to the information on future contractual obligations contained in our Form 10-K for the year ended December 31, 2019, with the exception of additional senior notes (see Note 8).2020.

APPLICATION OF CRITICAL ACCOUNTING POLICIES
 
The preparation of financial statements in accordance with GAAP requires us to make estimates and assumptions that affect the reported amounts of assets and liabilities, the disclosure of contingent assets and liabilities at the date of the financial statements, and the reported amounts of revenue and expenses during the reporting period. These estimates and assumptions may require judgment about matters that are inherently uncertain, and future events are likely to occur that may require us to make changes to these estimates and assumptions. Accordingly, we regularly review these estimates and assumptions based on historical experience, changes in the business environment, and other factors we believe to be reasonable under the circumstances.  There have been no significant changes to the application of the critical accounting policies contained in our Form 10-K at December 31, 2019. 

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2020. 

OTHER MATTERS
 
Labor Agreements

Approximately 80% of our railroad employees are covered by collective bargaining agreements with various labor unions.  Pursuant to the Railway Labor Act, these agreements remain in effect until new agreements are reached, or until the bargaining procedures mandated by the Railway Labor Act are completed.  We largely bargain nationally in concert with other major railroads, represented by the National CarriersCarriers’ Conference Committee.  Moratorium provisions in the labor agreements govern when the railroads and unions may propose changes to the agreements. The current round of bargaining commenced on November 1, 2019 with both management and the unions serving their formal proposals for changes to the collective bargaining agreements.agreements and direct negotiations are ongoing.

New Accounting Pronouncements

For a detailed discussion of new accounting pronouncements, see Note 12.

Inflation

In preparing financial statements, GAAP requires the use of historical cost that disregards the effects of inflation on the replacement cost of property.  As a capital-intensive company, we have most of our capital invested in long-lived assets.  The replacement cost of these assets, as well as the related depreciation expense, would be substantially greater than the amounts reported on the basis of historical cost.

FORWARD-LOOKING STATEMENTS
 
Certain statements in Management’s Discussion and Analysis of Financial Condition and Results of Operations are “forward-looking statements” within the meaning of the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995, as amended.  These statements relate to future events or our future financial performance and involve known and unknown risks, uncertainties, and other factors that may cause our actual results, levels of activity, performance, or our achievements or those of our industry to be materially different from those expressed

24


or implied by any forward-looking statements.  In some cases, forward-looking statements can be identified by terminology such as “may,” “will,” “could,” “would,” “should,” “expect,” “plan,” “anticipate,” “intend,” “believe,” “estimate,” “project,” “consider,” “predict,” “potential,” “feel,” or other comparable terminology.  We have based these forward-looking statements on our current expectations, assumptions, estimates, beliefs, and projections. While we believe these expectations, assumptions, estimates, beliefs, and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which involve factors or circumstances that are beyond our control.  These and other important factors, including the risks and uncertainties related to the COVID-19 pandemic and those discussed under “Risk Factors” in our latest Form 10-K, as well as our subsequent filings with the Securities and Exchange Commission, may cause actual results, performance, or achievements to differ materially from those expressed or implied by these forward-looking statements.  The forward-looking statements herein are made only as of the date they were first issued, and unless otherwise required by applicable securities laws, we disclaim any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events, or otherwise.

Additional Information

Investors and others should note that we routinely use the Investor Relations and Sustainability sections of our website (www.norfolksouthern.com/content/nscorp/en/investor-relations.html & www.nscorp.com/content/nscorp/en/about-ns/sustainability.html) to post presentations to investors and other important information, including information that may be deemed material to investors. Information about us, including information that may be deemed material, may also be announced by posts on our social media channels, including Twitter (www.twitter.com/nscorp) and LinkedIn (www.linkedin.com/company/norfolk-southern). We may also use our website and social media channels for the purpose of complying with our disclosure obligations under Regulation FD. As a result, we encourage investors, the media, and others interested in Norfolk Southern to review the information posted on our website and social media channels. The information posted on our website and social media channels is not incorporated by reference in this Quarterly Report on Form 10-Q.

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Item 3.  Quantitative and Qualitative Disclosures About Market Risk.Risk
 
The information required by this item is included in Part I, Item 2, “Management’s Discussion and Analysis of Financial Condition and Results of Operations” under the heading “Financial Condition and Liquidity.”
 
Item 4.  Controls and Procedures.Procedures
 
Evaluation of Disclosure Controls and Procedures
 
Our Chief Executive Officer and Chief Financial Officer, with the assistance of management, evaluated the effectiveness of our disclosure controls and procedures (as such term is defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (Exchange Act)) at June 30, 2020.March 31, 2021.  Based on such evaluation, our officers have concluded that, at June 30, 2020,March 31, 2021, our disclosure controls and procedures were effective in alerting them on a timely basis to material information required to be included in our periodic filings under the Exchange Act.

Changes in Internal Control Over Financial Reporting
 
During the secondfirst quarter of 2020,2021, we have not identified any changes in internal control over financial reporting that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting. 

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PART II. OTHER INFORMATION
 
Item 1.  Legal Proceedings.Proceedings
 
In 2007, various antitrust class actions filed against us and other Class I railroads in various Federal district courts regarding fuel surcharges were consolidated in the District of Columbia by the Judicial Panel on Multidistrict Litigation. In 2012, the court certified the case as a class action. The defendant railroads appealed this certification, and the Court of Appeals for the District of Columbia vacated the District Court’s decision and remanded the case for further consideration. On October 10, 2017, the District Court denied class certification. The decision was upheld by the Court of Appeals on August 16, 2019. Since that decision, various individual cases have been filed in multiple jurisdictions and also consolidated in the District of Columbia. We believe the allegations in the complaints are without merit and intend to vigorously defend the cases. We do not believe the outcome of these proceedings will have a material effect on our financial position, results of operations, or liquidity.

In 2018, a lawsuit was filed against one of our subsidiaries by the minority owner in a jointly-owned terminal railroad company in which our subsidiary has the majority ownership. The lawsuit alleged violations of various state laws and federal antitrust laws. It is reasonably possible that we could incur a loss in the case; however, we intend to vigorously defend the case and believe that we will prevail. The potential range of loss cannot be estimated at this time.

Item 1A. Risk Factors.Factors
 
The risks set forth in “Risk Factors” included in our 20192020 Form 10-K could have a material adverse effect on our financial position, results of operations, or liquidity in a particular year or quarter, and could cause those results to differ materially from those expressed or implied in our forward-looking statements. Those risks remain unchanged and are incorporated herein by reference and are updated to include the following risk.reference.

The COVID-19 pandemic could impact us, our customers, our supply chain and our operations. The pandemic has negatively impacted the economy and continues to generate significant economic uncertainty. It has had a significant adverse impact on our results of operations, and may have material adverse impacts on our financial position, results of operations, or liquidity. The magnitude and duration of the pandemic, and its impact on our customers and general economic conditions will influence the demand for our services and affect our revenues. In addition, COVID-19 could affect our operations and business continuity if a significant number of our essential employees, overall or in a key location, are quarantined from contraction of or exposure to the disease or if governmental orders prevent our operating employees or critical suppliers from working. To the extent COVID-19 adversely affects our business and financial results, it may also have the effect of heightening many of the other risks described in the risk factors included in our 2019 Form 10-K.


29


Item 2.  Unregistered Sales of Equity Securities and Use of Proceeds.Proceeds 

(a) Total
Number
of Shares
(or Units)
(b) Average
Price Paid
per Share
(c) Total
Number of
Shares
(or Units)
Purchased
as Part of
Publicly
Announced
Plans or
(d) Maximum
Number (or
Approximate
Dollar Value)
of Shares (or Units)
that may yet be
purchased under
the Plans or
Period
Purchased (1)
(or Unit)
Programs (2)
Programs (2)
April 1-30, 2020907,482   $153.36  906,515   24,546,356   
May 1-31, 2020178,852   171.06  177,206   24,369,150   
June 1-30, 2020185,000   178.97  183,956   24,185,194   
Total1,271,334    1,267,677     
Period
(a) Total Number of Shares (or Units) Purchased (1)
(a) Total Number of Shares (or Units)
(c) Total Number of Shares (or Units) Purchased as Part of Publicly Announced Plans or Programs (2)
(d) Maximum Number (or Approximate Dollar Value) of Shares (or Units) that may yet be purchased under the Plans or Programs (2)
January 1-31, 2021516,139  $246.03 515,572  20,173,200  
February 1-28, 2021806,030  250.96 806,030  19,367,170  
March 1-31, 20211,003,194  260.81 1,002,802  18,364,368  
Total2,325,363   2,324,404    
 
(1)Of this amount, 3,657959 represent shares tendered by employees in connection with the exercise of options under the stockholder-approved Long-Term Incentive Plan.
(2)On September 26, 2017, our Board of Directors authorized the repurchase of up to an additional 50 million shares of Common Stock through December 31, 2022. As of June 30, 2020, 24.2March 31, 2021, 18.4 million shares remain authorized for repurchase.

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Item 6. Exhibits.Exhibits
 
 
3(i)**
4.1
4.2
10.1*,**
10.2*,**
10.3
31-A**
31-B**
32**
101**The following financial information from Norfolk Southern Corporation’s Quarterly Report on Form 10-Q for the secondfirst quarter of 2020,2021, formatted in Inline Extensible Business Reporting Language (iXBRL) includes (i) the Consolidated Statements of Income for the secondfirst quarter of 2021 and first six months of 2020 and 2019;2020; (ii) the Consolidated Statements of Comprehensive Income for the secondfirst quarter of 2021 and first six months of 2020 and 2019;2020; (iii) the Consolidated Balance Sheets at June 30, 2020March 31, 2021 and December 31, 2019;2020; (iv) the Consolidated Statements of Cash Flows for the first sixthree months of 20202021 and 2019;2020; (v) the Consolidated Statements of Changes in Stockholders’ Equity for the secondfirst quarter of 2021 and first six months of 2020 and 2019;2020; and (vi) the Notes to Consolidated Financial Statements.
104**Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101).
*   Management contract or compensatory arrangement.
**  Filed herewith.


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SIGNATURES
 
Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
 
 
NORFOLK SOUTHERN CORPORATION
Registrant
Date:July 29, 2020April 28, 2021/s/ Clyde H. Allison, Jr.
Clyde H. Allison, Jr.
Vice President and Controller
(Principal Accounting Officer) (Signature)
Date:July 29, 2020April 28, 2021/s/ Denise W. Hutson
Denise W. Hutson
Corporate Secretary (Signature)


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