UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
 ________________________________
FORM 10-Q

ýQUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
FOR THE QUARTERLY PERIOD ENDED SEPTEMBERSeptember 30, 20182019
OR
o

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
FOR THE TRANSITION PERIOD FROM TO
COMMISSION FILE NUMBER 1-13941
 ________________________________
AARON’S, INC.
(Exact name of registrant as specified in its charter)
 _________________________________
Georgia 58-0687630
(State or other jurisdiction of
incorporation or organization)
 
(I. R. S. Employer
Identification No.)
   
400 Galleria Parkway SESuite 300
AtlantaGeorgia 30339-3182
(Address of principal executive offices) (Zip Code)
(678) (678) 402-3000
(Registrant’s telephone number, including area code)
Securities registered pursuant to Section 12(b) of the Act:
Title of each class Trading SymbolName of each exchange on which registered
Common Stock, $0.50 Par ValueAAN New York Stock Exchange

Not Applicable
(Former name, former address and former fiscal year, if changed since last report)
 ___________________________________


Indicate by check mark whether registrant (l) has filed all reports required to be filed by Section 13 or 15 (d) of the Securities Exchange Act of l934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes ý    No  o
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).    Yes ý    No o
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definition of "large accelerated filer," "accelerated filer" and "smaller reporting company" in Rule 12b-2 of the Exchange Act. (Check one):
Large Accelerated Filer ý  Accelerated Filer o
        
Non-Accelerated Filer o(Do not check if a smaller reporting company) Smaller Reporting Company o
        
Emerging Growth Company o     
        
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 7(a)(2)(B) of the Securities Act o
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes o No ý
Indicate the number of shares outstanding of each of the issuer’s classes of common stock, as of the latest practicable date.
Title of Each Class 
Shares Outstanding as of
October 19, 201828, 2019
Common Stock, $0.50 Par Value 68,594,78467,151,778





AARON’S, INC.
INDEX
 
 
  
  
  
  
  
  
  
  
  
  
 
  
  
  
  
Item 3. Defaults Upon Senior Securities
  
Item 4. Mine Safety Disclosures
  
Item 5. Other Information
  
  


PART I – FINANCIAL INFORMATION
ITEM 1.FINANCIAL STATEMENTS
AARON’S, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED BALANCE SHEETS
 
 (Unaudited)  
 September 30,
2019
 December 31,
2018
 (In Thousands, Except Share Data)
ASSETS:   
Cash and Cash Equivalents$150,261
 $15,278
Accounts Receivable (net of allowances of $74,752 in 2019 and $62,704 in 2018)93,090
 98,159
Lease Merchandise (net of accumulated depreciation and allowances of $890,932 in 2019 and $816,928 in 2018)1,281,872
 1,318,470
Loans Receivable (net of allowances and unamortized fees of $19,970 in 2019 and $19,941 in 2018)72,130
 76,153
Property, Plant and Equipment at Cost (net of accumulated depreciation of $311,155 in 2019 and $284,287 in 2018)230,347
 229,492
Operating Lease Right-of-Use Assets330,508
 
Goodwill735,782
 733,170
Other Intangibles (net of accumulated amortization of $147,389 in 2019 and $130,116 in 2018)198,216
 228,600
Income Tax Receivable15,931
 29,148
Prepaid Expenses and Other Assets111,483
 98,222
Total Assets$3,219,620
 $2,826,692
LIABILITIES & SHAREHOLDERS’ EQUITY:   
Accounts Payable and Accrued Expenses$254,234
 $293,153
Deferred Income Taxes Payable297,110
 267,500
Customer Deposits and Advance Payments79,071
 80,579
Operating Lease Liabilities374,443
 
Debt347,107
 424,752
Total Liabilities1,351,965
 1,065,984
Commitments and Contingencies (Note 6)


 


SHAREHOLDERS' EQUITY:   
Common Stock, Par Value $0.50 Per Share: Authorized: 225,000,000 Shares at September 30, 2019 and December 31, 2018; Shares Issued: 90,752,123 at September 30, 2019 and December 31, 201845,376
 45,376
Additional Paid-in Capital283,454
 278,922
Retained Earnings2,139,353
 2,005,344
Accumulated Other Comprehensive Loss(348) (1,087)
 2,467,835
 2,328,555
Less: Treasury Shares at Cost   
Common Stock: 23,602,055 Shares at September 30, 2019 and 23,567,979 at December 31, 2018(600,180) (567,847)
Total Shareholders’ Equity1,867,655
 1,760,708
Total Liabilities & Shareholders’ Equity$3,219,620
 $2,826,692
 (Unaudited)  
 September 30,
2018
 December 31,
2017
 (In Thousands, Except Share Data)
ASSETS:   
Cash and Cash Equivalents$34,986
 $51,037
Investments
 20,385
Accounts Receivable (net of allowances of $57,839 in 2018 and $46,946 in 2017)92,311
 99,887
Lease Merchandise (net of accumulated depreciation and allowances of $805,816 in 2018 and $760,722 in 2017)1,196,812
 1,152,135
Loans Receivable (net of allowances and unamortized fees of $20,538 in 2018 and $19,829 in 2017)78,062
 86,112
Property, Plant and Equipment at Cost (net of accumulated depreciation of $273,122 in 2018 and $242,623 in 2017)216,337
 207,687
Goodwill703,437
 622,948
Other Intangibles (net of accumulated amortization of $121,100 in 2018 and $100,557 in 2017)230,874
 235,551
Income Tax Receivable29,724
 100,023
Prepaid Expenses and Other Assets116,355
 116,499
Total Assets$2,698,898
 $2,692,264
LIABILITIES & SHAREHOLDERS’ EQUITY:   
Accounts Payable and Accrued Expenses$318,396
 $304,810
Deferred Income Taxes Payable248,102
 222,592
Customer Deposits and Advance Payments71,554
 68,060
Debt297,340
 368,798
Total Liabilities935,392
 964,260
Commitments and Contingencies (Note 5)

 

SHAREHOLDERS' EQUITY:   
Common Stock, Par Value $0.50 Per Share: Authorized: 225,000,000 Shares at September 30, 2018 and December 31, 2017; Shares Issued: 90,752,123 at September 30, 2018 and December 31, 201745,376
 45,376
Additional Paid-in Capital272,269
 270,043
Retained Earnings1,945,961
 1,819,524
Accumulated Other Comprehensive Income59
 774
 2,263,665
 2,135,717
Less: Treasury Shares at Cost   
Common Stock: 22,164,789 Shares at September 30, 2018 and 20,733,010 at December 31, 2017(500,159) (407,713)
Total Shareholders’ Equity1,763,506
 1,728,004
Total Liabilities & Shareholders’ Equity$2,698,898
 $2,692,264
The accompanying notes are an integral part of the Condensed Consolidated Financial Statements.


AARON’S, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF EARNINGS
(Unaudited)
 
Three Months Ended 
 September 30,
 Nine Months Ended 
 September 30,
Three Months Ended
September 30,
 Nine Months Ended
September 30,
2018 2017 2018 20172019 2018 2019 2018
(In Thousands, Except Per Share Data)(In Thousands, Except Per Share Data)
REVENUES:              
Lease Revenues and Fees$880,871
 $755,318
 $2,596,876
 $2,217,029
$906,776
 $880,871
 $2,758,498
 $2,596,876
Retail Sales7,620
 6,274
 22,728
 21,158
8,854
 7,620
 30,561
 22,728
Non-Retail Sales44,368
 56,443
 151,259
 195,372
31,085
 44,368
 102,190
 151,259
Franchise Royalties and Fees10,153
 11,140
 35,140
 38,165
8,087
 10,153
 25,899
 35,140
Interest and Fees on Loans Receivable9,508
 8,936
 28,258
 25,669
8,687
 9,508
 25,943
 28,258
Other551
 772
 1,478
 1,688
319
 551
 961
 1,478
953,071
 838,883
 2,835,739
 2,499,081
963,808
 953,071
 2,944,052
 2,835,739
COSTS AND EXPENSES:              
Depreciation of Lease Merchandise434,593
 365,576
 1,290,015
 1,072,972
489,199
 434,593
 1,464,887
 1,290,015
Retail Cost of Sales4,877
 4,380
 14,695
 13,711
5,742
 4,877
 20,025
 14,695
Non-Retail Cost of Sales35,214
 50,750
 130,302
 174,653
24,913
 35,214
 83,057
 130,302
Operating Expenses420,602
 374,157
 1,199,171
 1,033,530
383,264
 420,602
 1,154,056
 1,199,171
Restructuring Expenses, Net537
 845
 561
 14,617
5,516
 537
 37,535
 561
Other Operating (Income) Expense, Net(38) 486
 (286) (586)
Other Operating Income, Net(329) (38) (4,712) (286)
895,785
 796,194
 2,634,458
 2,308,897
908,305
 895,785
 2,754,848
 2,634,458
OPERATING PROFIT57,286
 42,689
 201,281
 190,184
55,503
 57,286
 189,204
 201,281
Interest Income18
 344
 374
 1,696
360
 18
 1,405
 374
Interest Expense(3,735) (4,707) (11,868) (16,074)(3,991) (3,735) (13,247) (11,868)
Impairment of Investment
 
 (20,098) 

 
 
 (20,098)
Other Non-Operating (Expense) Income, Net(154) 895
 458
 3,033
(207) (154) 1,430
 458
EARNINGS BEFORE INCOME TAXES53,415
 39,221
 170,147
 178,839
51,665
 53,415
 178,792
 170,147
INCOME TAXES9,695
 13,880
 35,680
 63,863
11,864
 9,695
 40,263
 35,680
NET EARNINGS$43,720
 $25,341
 $134,467
 $114,976
$39,801
 $43,720
 $138,529
 $134,467
EARNINGS PER SHARE              
Basic$0.64
 $0.36
 $1.93
 $1.62
$0.59
 $0.64
 $2.05
 $1.93
Assuming Dilution$0.62
 $0.35
 $1.89
 $1.60
$0.58
 $0.62
 $2.02
 $1.89
CASH DIVIDENDS DECLARED PER SHARE:              
Common Stock$0.0300
 $0.0275
 $0.0900
 $0.0825
$0.0350
 $0.0300
 $0.1050
 $0.0900
WEIGHTED AVERAGE SHARES OUTSTANDING:              
Basic68,819
 70,746
 69,521
 70,914
67,400
 68,819
 67,461
 69,521
Assuming Dilution70,139
 72,095
 70,996
 72,057
68,652
 70,139
 68,739
 70,996
The accompanying notes are an integral part of the Condensed Consolidated Financial Statements.

`
AARON’S, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
(Unaudited)
 
Three Months Ended 
 September 30,
 Nine Months Ended 
 September 30,
Three Months Ended
September 30,
 Nine Months Ended
September 30,
(In Thousands)2018 2017 2018 20172019 2018 2019 2018
Net Earnings$43,720
 $25,341
 $134,467
 $114,976
$39,801
 $43,720
 $138,529
 $134,467
Other Comprehensive Income (Loss):       
Other Comprehensive (Loss) Income:       
Foreign Currency Translation Adjustment297
 782
 (715) 1,431
(303) 297
 739
 (715)
Total Other Comprehensive Income (Loss)297
 782
 (715) 1,431
Total Other Comprehensive (Loss) Income(303) 297
 739
 (715)
Comprehensive Income$44,017
 $26,123
 $133,752
 $116,407
$39,498
 $44,017
 $139,268
 $133,752
The accompanying notes are an integral part of the Condensed Consolidated Financial Statements.




AARON’S, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(Unaudited)
Nine Months Ended 
 September 30,
Nine Months Ended
September 30,
2018 20172019 2018
(In Thousands)(In Thousands)
OPERATING ACTIVITIES:   


Net Earnings$134,467
 $114,976
$138,529

$134,467
Adjustments to Reconcile Net Earnings to Cash Provided by Operating Activities:   


Depreciation of Lease Merchandise1,290,015
 1,072,972
1,464,887

1,290,015
Other Depreciation and Amortization68,730
 61,274
79,419

68,730
Accounts Receivable Provision188,763
 142,142
228,608

188,763
Provision for Credit Losses on Loans Receivable16,011
 15,140
15,291

16,011
Stock-Based Compensation21,793
 19,886
20,261

21,793
Deferred Income Taxes30,166
 (16,970)28,747

30,166
Impairment of Investment20,098
 
Impairment of Assets29,031

20,098
Non-Cash Lease Expense86,367
 
Other Changes, Net(1,625) 283
3,423

(1,625)
Changes in Operating Assets and Liabilities, Net of Effects of Acquisitions and Dispositions:   




Additions to Lease Merchandise(1,583,184) (1,388,435)(1,723,385)
(1,583,184)
Book Value of Lease Merchandise Sold or Disposed289,859
 306,766
298,904

289,859
Accounts Receivable(181,512) (140,370)(225,372)
(181,512)
Prepaid Expenses and Other Assets(6,685) (16,535)(19,642)
(6,685)
Income Tax Receivable70,299
 (10,596)13,217

70,299
Operating Lease Liabilities(91,333) 
Accounts Payable and Accrued Expenses7,998
 21,491
5,762

7,998
Customer Deposits and Advance Payments(2,198) (1,751)(1,954)
(2,198)
Cash Provided by Operating Activities362,995
 180,273
350,760

362,995
INVESTING ACTIVITIES:   




Investments in Loans Receivable(49,311) (58,042)(49,311)
(49,311)
Proceeds from Loans Receivable44,016
 45,362
40,423

44,016
Proceeds from Investments666
 


666
Outflows on Purchases of Property, Plant and Equipment(52,927) (42,105)(67,049)
(52,927)
Proceeds from Property, Plant and Equipment5,488
 10,149
2,805

5,488
Outflows on Acquisitions of Businesses and Customer Agreements, Net of Cash Acquired(141,079) (142,278)(12,873)
(141,079)
Proceeds from Dispositions of Businesses and Customer Agreements, Net of Cash Disposed802
 1,130
2,813

802
Cash Used in Investing Activities(192,345) (185,784)(83,192)
(192,345)
FINANCING ACTIVITIES:   




Proceeds from Debt50,000
 27,875
(Repayments) Borrowings on Revolving Facility, Net(16,000)
25,000
Repayments on Debt(121,857) (159,237)(62,317)
(96,857)
Dividends Paid(4,186) (5,848)(7,086)
(4,186)
Acquisition of Treasury Stock(100,004) (34,302)(39,422)
(100,004)
Issuance of Stock Under Stock Option Plans6,684
 3,439
5,115

6,684
Shares Withheld for Tax Payments(17,282) (5,991)(12,977)
(17,282)
Debt Issuance Costs(55) (2,835)

(55)
Cash Used in Financing Activities(186,700) (176,899)(132,687)
(186,700)
EFFECT OF EXCHANGE RATE CHANGES ON CASH AND CASH EQUIVALENTS(1) 102
102

(1)
Decrease in Cash and Cash Equivalents(16,051) (182,308)
Increase (Decrease) in Cash and Cash Equivalents134,983

(16,051)
Cash and Cash Equivalents at Beginning of Period51,037
 308,561
15,278

51,037
Cash and Cash Equivalents at End of Period$34,986
 $126,253
$150,261

$34,986
The accompanying notes are an integral part of the Condensed Consolidated Financial Statements.


AARON'S, INC AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)




NOTE 1.BASIS AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
Description of Business
Aaron's, Inc. (the "Company") is a leading omnichannel provider of lease-purchase solutions. As of September 30, 2018,2019, the Company's operating and reportable segments are Progressive Leasing, Aaron's Business and DAMI.Dent-A-Med, Inc. ("DAMI").
Progressive Leasing is a virtual lease-to-own company that provides month-to-month lease-purchase solutions in 46 states and the District of Columbia. It does so by purchasing merchandise from third-party retailers desired by those retailers' customers and, in turn, leasing that merchandise to the customers through a lease-to-own transaction. Progressive Leasing consequently has no stores of its own, but rather offers lease-purchase solutions to the customers of traditional and e-commerce retailers.
The following table presents invoice volume for Progressive Leasing:
For the Three Months Ended September 30 (Unaudited and In Thousands)2018 20172019 2018
Progressive Leasing Invoice Volume1
$355,005
 $281,724
$420,902
 $355,005
1 Invoice volume is defined as the retail price of lease merchandise acquired and then leased to customers during the period, net of returns.
The Aaron's Business segment offers furniture, consumer electronics, home appliances and accessories to consumers primarily with a month-to-month, lease-to-own agreement with no credit needed through the Company's Aaron's-branded stores in the United States and Canada and its e-commerce website.platform. This operating segment also supports franchisees of its Aaron's-branded stores. In addition, the Aaron's Business segment includes the operations of Woodhaven Furniture Industries ("Woodhaven"), which manufactures and supplies the majority of the upholstered furniture and bedding leased and sold in Company-operated and franchised stores.
The Company acquired the store operations of eight6 franchisees during the nine months ended September 30, 20182019 and four8 franchisees during the yearnine months ended December 31, 2017. September 30, 2018.Refer to Note 2 to these condensed consolidated financial statements.
The following table presents store count by ownership type for the Aaron's Business operations:
Stores as of September 30 (Unaudited)2019 2018
Company-operated Aaron's Branded Stores1,163
 1,267
Franchised Stores341
 432
Systemwide Stores1,504
 1,699

Stores as of September 30 (Unaudited)2018 2017
Company-operated Aaron's Branded Stores1,267
 1,181
Franchised Stores432
 569
Systemwide Stores1,699
 1,750
DAMI partners with merchants to provide a variety of revolving credit products originated through two, third-party federally insured banks to customers that may not qualify for traditional prime lending (called "second-look" financing programs).
Basis of Presentation
The preparation of the Company's condensed consolidated financial statements in conformity with accounting principles generally accepted in the United States ("U.S. GAAP") for interim financial information requires management to make estimates and assumptions that affect the amounts reported in these financial statements and accompanying notes. Actual results could differ from those estimates. Generally, actual experience has been consistent with management's prior estimates and assumptions. Management does not believe these estimates or assumptions will change significantly in the future absent unidentified and unforeseen events.
The accompanying unaudited condensed consolidated financial statements do not include all information required by U.S. GAAP for complete financial statements. In the opinion of management, all adjustments considered necessary for a fair presentation have been included in the accompanying unaudited condensed consolidated financial statements. These financial statements should be read in conjunction with the financial statements and notes thereto included in the Company's Annual Report on Form 10-K for the year ended December 31, 20172018 (the "2017"2018 Annual Report") filed with the U.S. Securities and Exchange Commission on March 1, 2018.February 14, 2019. The results of operations for the three and nine months ended September 30, 20182019 are not necessarily indicative of operating results for the full year.

AARON'S, INC AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)

Principles of Consolidation
The condensed consolidated financial statements include the accounts of Aaron's, Inc. and its subsidiaries, each of which is wholly owned. Intercompany balances and transactions between consolidated entities have been eliminated.

AARON'S, INC AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)

Accounting Policies and Estimates
See Note 1 to the consolidated financial statements in the 20172018 Annual Report.
Earnings Per Share
Earnings per share is computed by dividing net earnings by the weighted average number of shares of common stock outstanding during the period. The computation of earnings per share assuming dilution includes the dilutive effect of stock options, restricted stock units ("RSUs"), restricted stock awards ("RSAs") and performance share units ("PSUs") and awards issuable under the Company's employee stock purchase plan ("ESPP") (collectively, "share-based awards") as determined under the treasury stock method. The following table shows the calculation of dilutive share-based awards:
 Three Months Ended
September 30,
 Nine Months Ended
September 30,
(Shares In Thousands)2019 2018 2019 2018
Weighted Average Shares Outstanding67,400
 68,819
 67,461
 69,521
Dilutive Effect of Share-Based Awards1,252
 1,320
 1,278
 1,475
Weighted Average Shares Outstanding Assuming Dilution68,652
 70,139
 68,739
 70,996

 Three Months Ended 
 September 30,
 Nine Months Ended 
 September 30,
(Shares In Thousands)2018 2017 2018 2017
Weighted Average Shares Outstanding68,819
 70,746
 69,521
 70,914
Dilutive Effect of Share-Based Awards1,320
 1,349
 1,475
 1,143
Weighted Average Shares Outstanding Assuming Dilution70,139
 72,095
 70,996
 72,057
Approximately 400,000 and 455,000 weighted-average share-based awards were excluded from the computation of earnings per share assuming dilution during the three and nine months ended September 30, 2019, respectively, as the awards would have been anti-dilutive for the periods presented.
Approximately 356,000 and 345,000 weighted-average share-based awards were excluded from the computation of earnings per share assuming dilution during the three and nine months ended September 30, 2018, respectively, as the awards would have been anti-dilutive for the periods presented.
Approximately 9,000 and 180,000 weighted-average share-based awards were excluded from the computations of earnings per share assuming dilution during the three and nine months ended September 30, 2017, respectively, as the awards would have been anti-dilutive for the periods presented.
Revenue Recognition
Lease Revenues and Fees
The Company provides merchandise, consisting primarily of furniture, consumer electronics, computers,home appliances, jewelry and household accessories, to its customers for lease under certain terms agreed to by the customer. The Company's Aaron's BusinessProgressive Leasing segment offers customers of traditional and e-commerce retailers a virtual lease-purchase solution through leases with month-to-month terms that can be renewed up to 12 months. The Company's Aaron's-branded stores and its e-commerce platform offer leases with month-to-month terms that can be renewed up to 12, 18 or 24 months. The Company's Progressive Leasing segment offers virtual lease-purchase solutions, typically over 12 months, to the customers of traditional and e-commerce retailers. The Company does not require deposits upon inception of customer agreements. The customer has the right to acquire ownership either through a purchase option or through payment of all required lease payments. The agreements are cancelable at any time by either party without penalty.
Progressive Leasing lease revenues are earned prior to the lease payment due date and are recorded net of related sales taxes as earned. Payment due dates terms include weekly, bi-weekly, and monthly. Revenue recorded prior to the payment due date results in unbilled accounts receivable in the accompanying condensed consolidated balance sheets. Beginning January 1, 2019, Progressive lease revenues are recorded net of a provision for returns and uncollectible renewal payments.
Aaron's Business lease revenues are recognized as revenue net of related sales taxes in the month they are earned. Lease payments received prior to the month earned are recorded as deferred lease revenue, and this amount is included in customer deposits and advance payments in the accompanying condensed consolidated balance sheets. Aaron's Business lease revenues are recorded net of a provision for returns and uncollectible renewal payments.
All of the Company's customer agreements are considered operating leases. The Company maintains ownership of the lease merchandise until all payment obligations are satisfied under sales and lease ownership agreements. Initial direct costs related to Progressive Leasing's lease purchase agreements are capitalized as incurred and amortized as operating expense over the estimated lease term. The capitalized costs have been classified within prepaid expenses and other assets in the accompanying condensed consolidated balance sheets. Initial direct costs related to Aaron's Business customer agreements are expensed as incurred and have been classified as operating expenses in the Company's condensed consolidated statements of earnings. The

AARON'S, INC AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)

statement of earnings effects of expensing the initial direct costs of the Aaron's Business as incurred are not materially different from amortizing initial direct costs over the lease term.
Retail and Non-Retail Sales
Revenues from the retail sale of merchandise to customers are recognized at the point of sale. Generally, the transfer of control occurs near or at the point of sale for retail sales. Revenues for the non-retail sale of merchandise to franchisees are recognized when control transfers to the franchisee, which is upon delivery of the merchandise.

AARON'S, INC AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)

Substantially all of the amounts reported as non-retail sales and non-retail cost of sales in the accompanying condensed consolidated statements of earnings relate to the sale of lease merchandise to franchisees. The Company classifies the sale of merchandise to retailother customers as retail sales in the condensed consolidated statements of earnings.
Franchise Royalties and Fees
The Company franchises its Aaron's stores in markets where the Company has no immediatecurrent plans to enter. Franchiseesfranchise additional Aaron's stores. Current franchisees pay an ongoing royalty of 6% of the weekly cash revenue collections, which is recognized as the fees become due.
In addition, franchisees typically pay The Company received a non-refundable initial franchise fee from current franchisees from $15,000 to $50,000 per store depending upon market size. Franchise fees and area development fees arewere generated from the sale of rights to develop, own and operate sales and lease ownership stores and pre-opening services provided by Aaron's to assist in the start-up operations of the stores. The Company considers the rights to the intellectual property and the pre-opening services to be a single performance obligation, resulting in the recognition of revenue ratably over time from the store opening date throughout the remainder of the franchise agreement term. The Company believes that this period of time is most representative of the time period in which the customerfranchisee realizes the benefits of having the right to access the Company's intellectual property. The deferred revenue balance related to initial franchise fees is $1.9 million as of September 30, 2018 and is included in customer deposits and advance payments on the condensed consolidated balance sheets. Revenue related to initial franchise fees recognized during the three and nine months ended September 30, 2018 was $0.4 million and $0.8 million, respectively.
The Company guarantees certain debt obligations of some of the franchisees and receives guarantee fees based on the outstanding debt obligations of such franchisees. Refer to Note 56 of these condensed consolidated financial statements for additional discussion of the Company's franchise-related guarantee obligation. The Company also charges fees for advertising efforts that benefit the franchisees. Such fees are recognized at the time the advertising takes place and are presented as franchise royalties and fees in the Company's condensed consolidated statements of earnings.
Initial direct costs related to the pre-opening services provided to franchisees are immaterial and are expensed as incurred. These expenses have been classified as operating expenses in the Company's condensed consolidated statements of earnings.
Interest and Fees on Loans Receivable
DAMI extends or declines credit to an applicant through its bank partners based upon the applicant's credit rating and other factors. Qualifying applicants receive a credit card to finance their initial purchase and to use in subsequent purchases at the merchant or other participating merchants for an initial 24-month period, which DAMI may renew if the cardholder remains in good standing.
DAMI acquires the loan receivable from merchants through its third-party bank partners at a discount from the face value of the loan. The discount is comprised of a merchant fee discount and a promotional fee discount, if applicable.
The merchant fee discount represents a pre-negotiated, nonrefundable discount that generally ranges from 3% to 25% of the loan face value. The discount is designed to cover the risk of loss related to the portfolio of cardholder charges and DAMI's direct origination costs. The merchant fee discount and origination costs are nettedpresented net on the condensed consolidated balance sheet in loans receivable. Cardholders generally have an initial 24-month period that the card is active. The merchant fee discount, net of the origination costs, is amortized on a net basis and is recorded as interest and fee revenue on loans receivable in the condensed consolidated statements of earnings on a straight-line basis over the initial 24-month period.
The discount from the face value of the loan on the acquisition of the loan receivable from the merchant through the third-party bank partners may also include a promotional fee discount, which generally ranges from 1% to 8%. The promotional fee discount is intended to compensate the holder of the loan receivable (e.g.(i.e. DAMI) for deferred or reduced interest rates that are offered to the cardholder for a specified period on the outstanding loan balance (generally for six, 12 or 18 months). The promotional fee discount is amortized as interest and fee revenue on loans receivable in the condensed consolidated statements of earnings on a straight-line basis over the promotional interest period (i.e., over six, 12 or 18 months, depending on the promotion). The unamortized promotional fee discount is netted on the condensed consolidated balance sheet in loans receivable.


AARON'S, INC AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)


The customer is typically required to make periodic minimum payments of at least 3.5% of the outstanding loan balance, which includes outstanding interest. Fixed and variable interest rates, typically 25% to 34.99%35.99%, are compounded daily for cards that do not qualify for deferred or reduced interest promotional periods. Interest income, which is recognized based upon the amount of the loans outstanding, is recognized as interest and fees on loans receivable in the billing period in which they are assessed if collectability is reasonably assured. For credit cards that provide for deferred or reduced interest, if the balance is not paid off during the promotional period or if the cardholder defaults, interest is billed to the customers at standard rates and the cumulative amount owed is charged to the cardholder account in the month that the promotional period expires. For credit cards that provide reduced interest, if the balance is not paid off during the promotional period, interest is billed to the cardholder at standard rates in the month that the promotional period expires or when the cardholder defaults.
The Company recognizes interest revenue during the promotional period based on its historical experience related to cardholders that fail to pay off balances during the promotional period.
Annual fees are charged to cardholders at the commencement of the loan and on each subsequent anniversary date. Annual fees are deferred and recognized into revenue on a straight-line basis over a one yearone-year period. Under the provisions of the credit card agreements, the Company also may assess fees for service calls or for missed or late payments, which are recognized as revenue in the billing period in which they are assessed if collectability is reasonably assured.
Investments
At December 31, 2017, investments classified Annual fees and other fees discussed are recognized as held-to-maturity securities consisted of British pound-denominated notes issued by PerfectHome, which is basedinterest and fee revenue on loans receivable in the U.K. The PerfectHome Notes ("Notes") consistedcondensed consolidated statements of outstanding principal and accrued interest of £15.1 million ($20.4 million) at December 31, 2017. PerfectHome was a variable interest entity ("VIE") because it did not have sufficient equity at risk. However, the Company was not the primary beneficiary and did not consolidate PerfectHome since the Company lacked power through voting or similar rights to direct the activities that most significantly affected PerfectHome's economic performance.
During the second quarter of 2018, PerfectHome's liquidity deteriorated significantly due to continuing operating losses and the senior lender's decision to no longer provide additional funding under a secured revolving debt agreement resulting from PerfectHome's default of certain covenants. Additionally, the senior lender notified PerfectHome in May 2018 of its intent to exercise remedies available under its credit documentation, which included the right to call its outstanding debt. Furthermore, the U.K. governing authority for rent-to-own companies, the Financial Conduct Authority, has proposed new regulatory measures which could adversely affect PerfectHome's business. In July 2018, PerfectHome entered into the U.K.’s insolvency process and was subsequently acquired by the senior lender. The Company believes it will not receive any further payments on its subordinated secured Notes. As a result, the Company recorded a full impairment of the PerfectHome investment of $20.1 million during the second quarter of 2018.earnings.
Accounts Receivable
Accounts receivable consist primarily of receivables due from customers of Progressive Leasing and Company-operated stores, corporate receivables incurred during the normal course of business (primarily for vendor consideration and real estate leasing activities and vendor consideration)activities) and franchisee obligations.
Accounts receivable, net of allowances, consist of the following:
(In Thousands)September 30, 2019
December 31, 2018
Customers$67,359
 $60,879
Corporate12,600
 18,171
Franchisee13,131
 19,109
Accounts Receivable$93,090
 $98,159

The Company maintains an accounts receivable allowance, which primarily relates to its Progressive Leasing operations and the Aaron's Business operations. The Company’s policy for its Progressive Leasing segment is to record an allowance for returns and uncollectible renewal payments based on historical collection experience. During 2019, the Company adopted ASU 2016-02, Leases ("ASC 842") which resulted in the Progressive Leasing provision for returns and uncollectible renewal payments being recorded as a reduction of lease revenue and fees within the condensed consolidated statements of earnings beginning January 1, 2019. The provision for returns and uncollectible renewal payments for periods prior to 2019 are reported herein as bad debt expense within operating expenses in the condensed consolidated statements of earnings. The Progressive Leasing segment writes off lease receivables that are 120 days or more contractually past due.
For the Aaron's Business operations, contractually required lease payments are accrued when due. The Aaron's Business policy is to record a provision for returns and uncollectible contractually due renewal payments based on historical collection experience, which is recognized as a reduction of lease revenues and fees within the condensed consolidated statements of earnings. Aaron's Business writes off lease receivables that are 60 days or more past due on pre-determined dates twice monthly.
DAMI's allowance for uncollectible merchant accounts receivable, which primarily relates to cardholder returns and refunds, is recorded as bad debt expense within operating expenses in the condensed consolidated statements of earnings.

AARON'S, INC AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)
(In Thousands)September 30, 2018
December 31, 2017
Customers$54,463
 $48,661
Corporate15,500
 23,431
Franchisee22,348
 27,795
Accounts Receivable$92,311
 $99,887

The following table shows the amounts recognized for bad debt expense and provision for returns and uncollected payments:
 Nine Months Ended September 30,
(In Thousands)2019 2018
Bad Debt Expense1
$1,272
 $160,886
Provision for Returns and Uncollectible Renewal Payments2
227,336
 27,877
Accounts Receivable Provision$228,608
 $188,763

 Three Months Ended September 30, Nine Months Ended September 30,
(In Thousands)2018 2017 2018 2017
Bad Debt Expense1
$64,235
 $50,705
 $160,886
 $118,749
Provision for Returns and Uncollected Renewal Payments2
11,451
 9,331
 27,877
 23,393
Accounts Receivable Provision$75,686
 $60,036
 $188,763
 $142,142
1 Bad debt expense is recorded within operating expenses in the condensed consolidated financial statements.

AARON'S, INC AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)

2 The In accordance with the adoption of ASC 842, Progressive Leasing provision for returns and uncollecteduncollectible renewal payments isare recorded as a reduction to lease revenues and fees within the condensed consolidated financial statements.
Referstatements beginning January 1, 2019. Prior to NoteJanuary 1, to2019, Progressive Leasing provision for returns and uncollectible renewal payments were recorded as bad debt expense within operating expenses in the condensed consolidated financial statements in the 2017 Annual Report for information on the Company's accounting policy for the accounts receivable provision.statements.
Lease Merchandise
The Company's lease merchandise consists primarily of furniture, consumer electronics, home appliances, jewelry, and accessories and is recorded at the lower of amortized cost or net realizable value. The cost of merchandise manufactured by our Woodhaven Furniture Industries operations is recorded at cost and includes overhead from production facilities, shipping costs and warehousing costs. The Company-operated stores beginCompany's Progressive Leasing segment, at which substantially all merchandise is on lease, depreciates merchandise generally over 12 months. The Company's Aaron's Business segment begins depreciating merchandise at the earlier of twelve12 months and one day or when the item is leased and depreciateleased. Aaron's Business depreciates merchandise to a 0% salvage value over the lease agreement period when on lease, generally 12 to 24 months, and generally 36 months when not on lease. The Company's Progressive Leasing segment, at which substantially all merchandise is on lease, depreciates merchandise generally over 12 months. Depreciation is accelerated upon early payout.
The following is a summary of lease merchandise, net of accumulated depreciation and allowances:
(In Thousands)September 30, 2019 December 31, 2018
Merchandise on Lease$1,034,855
 $1,053,684
Merchandise Not on Lease247,017
 264,786
Lease Merchandise, net of Accumulated Depreciation and Allowances$1,281,872
 $1,318,470
(In Thousands)September 30, 2018 December 31, 2017
Merchandise on Lease$933,569
 $908,268
Merchandise not on Lease263,243
 243,867
Lease Merchandise, net of Accumulated Depreciation and Allowances$1,196,812
 $1,152,135

The Company's policies require weekly lease merchandise counts at its store-based operations, which include write-offs for unsalable, damaged, or missing merchandise inventories. In addition to monthly cycle counting, full physical inventories are generally taken at the fulfillment and manufacturing facilities annually and appropriate provisions are made for missing, damaged and unsalable merchandise. In addition, the Company monitors lease merchandise levels and mix by division, store, and fulfillment center, as well as the average age of merchandise on hand. If obsolete lease merchandise cannot be returned to vendors, its carrying amount is adjusted to its net realizable value or written off.
AllGenerally, all lease merchandise is available for lease or sale. On a monthly basis, all damaged, lost or unsalable merchandise identified is written off. The Company records a provision for write-offs on the allowance method, which estimates the merchandise losses incurred but not yet identified by management as of the end of the accounting period based on historical write-off experience. The provision for write-offs is included in operating expenses in the accompanying condensed consolidated statements of earnings.
The following table shows the components of the allowance for lease merchandise write-offs:
 Nine Months Ended September 30,
(In Thousands)2019 2018
Beginning Balance$46,694
 $35,629
Merchandise Written off, net of Recoveries(168,770) (130,946)
Provision for Write-offs186,922
 146,091
Ending Balance$64,846
 $50,774


AARON'S, INC AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)
 Nine Months Ended Year Ended
(In Thousands)September 30, 2018 December 31, 2017
Beginning Balance$35,629
 $33,399
Merchandise Written off, net of Recoveries(130,946) (143,230)
Provision for Write-offs146,091
 145,460
Ending Balance$50,774
 $35,629

Loans Receivable, Net
Gross loans receivable represents the principal balances of credit card charges at DAMI's participating merchants that remain outstanding todue from cardholders, plus unpaid interest and fees due from cardholders. The allowances and unamortized fees represents an allowance for uncollectible amounts; merchant fee discounts, net of capitalized origination costs; promotional fee discounts; and deferred annual card fees.

AARON'S, INC AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)

Loans acquired in the October 15, 2015 DAMI acquisition (the "Acquired Loans") were recorded at their estimated fair value at the acquisition date. The projected net cash flows from expected payments of principal, interest, fees and servicing costs and anticipated charge-offs were included in the determination of fair value; therefore, an allowance for loan losses and an amount for unamortized fees were not recognized for the Acquired Loans. The difference, or discount, between the expected cash flows to be received and the fair value of the Acquired Loans is accreted to interest and fees on loans receivable based on the effective interest method. At each period end, the Company evaluates the appropriateness of the accretable discount on the Acquired Loans based on actual and revised projected future cash receipts.
Losses on loans receivable are recognized when they are incurred, which requires the Company to make its best estimate of probable losses inherent in the portfolio. The Company evaluates loans receivable collectively for impairment. The method for calculating the best estimate of probable losses takes into account the Company's historical experience, adjusted for current conditions and the Company's judgment concerning the probable effects of relevant observable data, trends and market factors. Economic conditions and loan performance trends are closely monitored to manage and evaluate exposure to credit risk. Trends in delinquency ratios are an indicator of credit risk within the loans receivable portfolio, including the migration of loans between delinquency categories over time. Charge-off rates represent another indicator of the potential for future credit losses. The risk in the loans receivable portfolio is correlated with broad economic trends, such as unemployment rates, gross domestic product growth and gas prices, which can have a material effect on credit performance. To the extent that actual results differ from estimates of uncollectible loans receivable, the Company's results of operations and liquidity could be materially affected.
The Company calculates the allowance for loan losses based on actual delinquency balances and historical average loss experience on loans receivable by aging category for the prior eight quarters. The allowance for loan losses is maintained at a level considered adequate to cover probable losses of principal, interest and fees on active loans in the loans receivable portfolio. The adequacy of the allowance is evaluated at each period end.
Delinquent loans receivable areincludes those that are 30 days or more past due based on their contractual billing dates. The Company places loans receivable on nonaccrual status when they are greater than 90 days past due or upon notification of cardholder bankruptcy, death or fraud. The Company discontinues accruing interest and fees and amortizing merchant fee discounts and promotional fee discounts for loans receivable in nonaccrual status. Loans receivable are removed from nonaccrual status when cardholder payments resume, the loan becomes 90 days or less past due and collection of the remaining amounts outstanding is deemed probable. Payments received on nonaccrual loans are allocated according to the same payment hierarchy methodology applied to loans that are accruing interest. Loans receivable are charged off atno later than the end of the following month followingafter the billing cycle in which the loans receivable become 120 days past due.
DAMI extends or declines credit to an applicant through its bank partners based upon the applicant's credit rating and other factors. Below is a summary of the credit quality of the Company's loan portfolio as of September 30, 20182019 and December 31, 20172018 by Fair Isaac and Company (FICO) score as determined at the time of loan origination:
FICO Score CategorySeptember 30, 2019 December 31, 2018
600 or Less5.6% 3.7%
Between 600 and 70079.9% 77.9%
700 or Greater14.5% 18.4%
FICO Score CategorySeptember 30, 2018 December 31, 2017
600 or Less3.1% 1.7%
Between 600 and 70077.5% 76.5%
700 or Greater19.4% 21.8%
Prepaid Expenses and Other Assets
Prepaid expenses and other assets consist of the following:
(In Thousands)September 30, 2018 December 31, 2017
Prepaid Expenses$37,981
 $31,509
Prepaid Insurance33,370
 36,735
Assets Held for Sale9,626
 10,118
Deferred Tax Asset7,556
 11,589
Other Assets27,822
 26,548
Prepaid Expenses and Other Assets$116,355
 $116,499



AARON'S, INC AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)


Prepaid Expenses and Other Assets
Prepaid expenses and other assets consist of the following:
(In Thousands)September 30, 2019 December 31, 2018
Prepaid Expenses$37,658
 $30,763
Prepaid Insurance26,535
 27,948
Assets Held for Sale10,017
 6,589
Deferred Tax Asset8,761
 8,761
Other Assets28,512
 24,161
Prepaid Expenses and Other Assets$111,483
 $98,222

Assets Held for Sale
Certain properties, consisting of parcels of land and commercial buildings, met the held for sale classification criteria as of September 30, 20182019 and December 31, 2017.2018. Assets held for sale are recorded at the lower of their carrying value or fair value less estimated cost to sell and are classified within prepaid expenses and other assets in the condensed consolidated balance sheets. Depreciation is suspended on assets upon classification to held for sale.
The carrying amount of the properties held for sale as of September 30, 20182019 and December 31, 20172018 is $9.6$10.0 millionand $10.1$6.6 million, respectively. The Company estimated the fair values of real estate properties using the market values for similar properties. These properties are considered Level 2 assets as defined below.
Accounts Payable and Accrued Expenses
Accounts payable and accrued expenses consist of the following:
(In Thousands)September 30, 2019 December 31, 2018
Accounts Payable$72,190
 $88,369
Accrued Insurance Costs41,872
 40,423
Accrued Salaries and Benefits49,052
 40,790
Accrued Real Estate and Sales Taxes32,337
 30,332
Deferred Rent1

 27,270
Other Accrued Expenses and Liabilities1
58,783
 65,969
Accounts Payable and Accrued Expenses$254,234
 $293,153

(In Thousands)September 30, 2018 December 31, 2017
Accounts Payable$98,460
 $80,821
Accrued Insurance Costs42,268
 41,680
Accrued Salaries and Benefits49,849
 46,511
Accrued Real Estate and Sales Taxes31,184
 31,054
Deferred Rent27,454
 29,912
Other Accrued Expenses and Liabilities69,181
 74,832
Accounts Payable and Accrued Expenses$318,396
 $304,810
1
Amounts as of September 30, 2019 were impacted by the January 1, 2019 adoption of ASC 842. Upon transition to ASC 842, the remaining balances of the Company's deferred rent, lease incentives, and closed store reserve were reclassified as a reduction to the operating lease right-of-use asset in the accompanying condensed consolidated balance sheet.
Debt
At September 30, 2018,2019, the Company was in compliance with all covenants related to its outstanding debt. See Note 7 to the consolidated financial statements in the 20172018 Annual Report for further information regarding the Company's indebtedness.
Amendment to Term Loan Agreement and Franchisee Loan Facility
On October 23, 2018, the Company amended its second amended and restated revolving credit and term loan agreement (the "Amended Agreement") primarily to increase the term loan to $225.0 million from the $87.5 million remaining principal outstanding. The Company intends to use the incremental borrowings for general corporate and working capital purposes and for the repayment of outstanding borrowings under the revolver. The maturity date for the $225.0 million term loan is September 2022. The interest rate on the term loan remains unchanged. The Company also amended its franchise loan facility to (i) reduce the total commitment amount from $85.0 million to $55.0 million; and (ii) extend the maturity date to October 23, 2019.


AARON'S, INC AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)


Income Taxes
On December 22, 2017, the President signed the Tax Cuts and Jobs Act (the "Tax Act"). The Tax Act, among other things, (i) lowered the U.S. corporate income tax rate from 35% to 21% effective January 1, 2018; (ii) provided for 100% expense deduction of certain qualified depreciable assets, which includes the Company's lease merchandise inventory, purchased after September 27, 2017 (but would be phased down starting in 2023); and (iii) failed to extend the manufacturing deduction that expired in 2017 under previous tax legislation. Consequently, the Company remeasured its net deferred tax liabilities as of December 31, 2017 using the lower U.S. corporate income tax rate, which resulted in a provisional estimated $140 million non-cash income tax benefit recognized during the year ended December 31, 2017. In connection with the provisional analysis, the Company recorded additional income tax net benefits of $2.3 million during the nine months ended September 30, 2018.
This estimated tax benefit recorded related to the Tax Act may differ, possibly materially, due to, among other things, further refinement of our federal and state calculations, changes in interpretations and assumptions that we have made, and additional guidance that may be issued by the U.S. Government. We will complete our analysis over a one-year measurement period ending December 22, 2018, and any further adjustments during this measurement period will be included in net earnings as an adjustment to income tax expense (benefit) in the reporting period when such adjustments are determined.
Accumulated Other Comprehensive IncomeStockholders' Equity
Changes in accumulated other comprehensive incomestockholders' equity for the nine months ended September 30, 2019 and 2018 are as follows:
(In Thousands)Foreign Currency
Balance at January 1, 2018$774
Other Comprehensive Loss(715)
Balance at September 30, 2018$59
 Treasury Stock Common Stock 
Additional
Paid-in Capital
 Retained Earnings Accumulated Other Comprehensive LossTotal Shareholders’ Equity
(In Thousands, Except Per Share)Shares Amount    
Balance, December 31, 2018(23,568) $(567,847) $45,376
 $278,922
 $2,005,344
 $(1,087)$1,760,708
Opening Balance Sheet Adjustment - ASC 842, net of taxes
 
 
 
 2,592
 
2,592
Cash Dividends, $0.035 per share
 
 
 
 (2,363) 
(2,363)
Stock-Based Compensation
 
 
 7,050
 
 
7,050
Reissued Shares493
 4,264
 
 (15,245) 
 
(10,981)
Net Earnings
 
 
 
 56,078
 
56,078
Foreign Currency Translation Adjustment
 
 
 
 
 424
424
Balance, March 31, 2019(23,075) (563,583) 45,376
 270,727
 2,061,651
 (663)1,813,508
Cash Dividends, $0.035 per share
 
 
 
 (2,386) 
(2,386)
Stock-Based Compensation
 
 
 6,522
 
 
6,522
Reissued Shares113
 2,776
 
 284
 
 
3,060
Repurchased Shares(243) (14,414) 
 
 
 
(14,414)
Net Earnings
 
 
 
 42,650
 
42,650
Foreign Currency Translation Adjustment
 
 
 
 
 618
618
Balance, June 30, 2019(23,205) (575,221) 45,376
 277,533
 2,101,915
 (45)1,849,558
Cash Dividends, $0.035 per share
 
 
 
 (2,363) 
(2,363)
Stock-Based Compensation
 
 
 5,911
 
 
5,911
Reissued Shares2
 49
 
 10
 
 
59
Repurchased Shares(399) (25,008) 
 
 
 
(25,008)
Net Earnings
 
 
 
 39,801
 
39,801
Foreign Currency Translation Adjustment
 
 
 
 
 (303)(303)
Balance, September 30, 2019(23,602) $(600,180) $45,376
 $283,454
 $2,139,353
 $(348)$1,867,655
There were no reclassifications out of accumulated other comprehensive income for the nine months ended September 30, 2018.

AARON'S, INC AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)

 Treasury Stock Common Stock 
Additional
Paid-in Capital
 Retained Earnings Accumulated Other Comprehensive Income (Loss)Total Shareholders’ Equity
(In Thousands, Except Per Share)Shares Amount    
Balance, December 31, 2017(20,733) $(407,713) $45,376
 $270,043
 $1,819,524
 $774
$1,728,004
Opening Balance Sheet Adjustment - ASC 606, net of taxes
 
 
 
 (1,729) 
(1,729)
Cash Dividends, $0.03 per share
 
 
 
 (2,146) 
(2,146)
Stock-Based Compensation
 
 
 7,862
 
 
7,862
Reissued Shares545
 3,441
 
 (12,602) 
 
(9,161)
Repurchased Shares(391) (18,407) 
 
 
 
(18,407)
Net Earnings
 
 
 
 52,246
 
52,246
Foreign Currency Translation Adjustment
 
 
 
 
 (477)(477)
Balance, March 31, 2018(20,579) (422,679) 45,376
 265,303
 1,867,895
 297
1,756,192
Cash Dividends, $0.03 per share
 
 
 
 (2,087) 
(2,087)
Stock-Based Compensation
 
 
 6,380
 
 
6,380
Reissued Shares220
 1,795
 
 (5,408) 
 
(3,613)
Repurchased Shares(1,234) (50,025) 
 
 
 
(50,025)
Net Earnings
 
 
 
 38,501
 
38,501
Foreign Currency Translation Adjustment
 
 
 
 
 (535)(535)
Balance, June 30, 2018(21,593) (470,909) 45,376
 266,275
 1,904,309
 (238)1,744,813
Cash Dividends, $0.03 per share
 
 
 
 (2,068) 
(2,068)
Stock-Based Compensation
 
 
 6,140
 
 
6,140
Reissued Shares104
 2,322
 
 (146) 
 
2,176
Repurchased Shares(676) (31,572) 
 
 
 
(31,572)
Net Earnings
 
 
 
 43,720
 
43,720
Foreign Currency Translation Adjustment
 
 
 
 
 297
297
Balance, September 30, 2018(22,165) $(500,159) $45,376
 $272,269
 $1,945,961
 $59
$1,763,506

Fair Value Measurement
Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. To increase the comparability of fair value measures, the following hierarchy prioritizes the inputs to valuation methodologies used to measure fair value:
Level 1—Valuations based on quoted prices for identical assets and liabilities in active markets.
Level 2—Valuations based on observable inputs other than quoted prices included in Level 1, such as quoted prices for similar assets and liabilities in active markets, quoted prices for identical or similar assets and liabilities in markets that are not active, or other inputs that are observable or can be corroborated by observable market data.
Level 3—Valuations based on unobservable inputs reflecting the Company's own assumptions, consistent with reasonably available assumptions made by other market participants. These valuations require significant judgment.
The Company measures assets held for sale at fair value on a nonrecurring basis and records impairment charges when they are deemed to be impaired. The Company maintains certain financial assets and liabilities, and fixed-rate long-term debt, that are not measured at fair value but for which fair value is disclosed.
The fair values of the Company's other current financial assets and liabilities, including cash and cash equivalents, accounts receivable and accounts payable, approximate their carrying values due to their short-term nature. The fair value for the loans receivable, net of allowances, and the revolving credit borrowings also approximate their carrying amounts.


AARON'S, INC AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)


Related Party Transactions
Aaron Ventures I, LLC, which we refer to as "Aaron Ventures," was formed in December 2002 for the purpose of acquiring properties from the Company and leasing them back to the Company and is controlled by certain of the Company’s current and former executives. Aaron Ventures purchased a combined total of 21 properties from the Company in 2002 and 2004, and leased the properties back to the Company. As of September 30, 2018,2019, the Company has four remaining capital leases and sixhad 1 remaining operating leaseslease with Aaron Ventures with leasean expiration dates between 2019 and 2026. During late 2017 and early 2018, all of these leases were renegotiated with Aaron Ventures. The four capital leases have aggregate annual rental payments of approximately $0.2 million.date in 2023. The rate of interest implicit in the leaseslease is approximately 9.7%. The land and buildings, associated depreciation expensebuilding's right-of-use asset and lease obligationsobligation are recorded in the Company's condensed consolidated financial statements. The six operating leases have aggregate annual rental payments of approximately $0.3 million.related to this operating lease are not significant.
Supplemental Disclosure of Noncash Investing Transactions
During the ninethree months ended September 30, 2018, the Company entered into exchange transactions to acquire and sell certain customer agreements and related lease merchandise with third parties which are accounted for as asset acquisitions and asset disposals. The fair value of the non-cash consideration exchanged in these transactions was $0.6 million.
In addition, the purchase price for the acquisition of certain franchisees made during the nine months ended September 30, 2019 and 2018 included the non-cash settlement of pre-existing accounts receivable the franchisees owed the Company of$0.9 millionand $0.4 million.million, respectively. This non-cash consideration has been excluded from the line "Outflows on Acquisitions of Businesses and Customer Agreements, Net of Cash Acquired" in the investing activities section of the condensed consolidated statementstatements of cash flows.flows for the respective periods.
Hurricane Impact
During the third and fourth quarters of 2017, Hurricanes Harvey and Irma impacted the Company in the form of: (i) property damages (primarily in-store and on-lease merchandise, store leasehold improvements and furniture and fixtures) and employee assistance payments; (ii) increased customer-related accounts receivable allowances and lease merchandise allowances primarily in the impacted areas; (iii) lost lease revenue due to store closures of Aaron's Business and Progressive Leasing retail partners; and (iv) lost lease revenue due to the postponing of customer payments in the impacted areas.
During the threenine months ended September 30, 2017,2019, the Company recorded pre-tax lossesreceived cash payments of $2.9$7.0 million related to the settled property that was either destroyed or severely damaged bydamage and business interruption claims resulting from Hurricanes Harvey or Irma, store repair costs and other storm related remediation costs. The Company recognized $1.5 million of pre-tax income for property-related insurance proceedsIrma. Settled property damage claims received in cash that were probablein excess of receiptthe respective insurance receivable balances, as well as business interruption proceeds, resulted in gains of September 30, 2017. The Company also increased its customer-related accounts receivable allowances$4.5 million which were recorded during the first and lease merchandise allowances by a combined $3.6 million, primarily due to delays in payments from customers in the impacted areas. The losses, netsecond quarters of probable insurance retention and probable recoveries,2019. These gains were recorded within other operating expensesincome, net in the condensed consolidated statements of earnings, and the insurance receivable was classified within prepaid expenses and other assets in the condensed consolidated balance sheets.earnings.
During the nine months ended September 30, 2018, the Company received partial cash payments of$2.2 million from its insurers related to the property damage claims. As of September 30, 2018, the Company has an insurance receivable for property-related damages of $1.8 million, which the Company believes is probable of receipt.
Recent Accounting Pronouncements
Adopted
Revenue Recognition. In May 2014, the FASB issued ASU 2014-09, Revenue from Contracts with Customers ("Topic 606"). ASU 2014-09 replaces substantially all existing revenue recognition guidance with a single, comprehensive revenue recognition model that requires a company to recognize revenue to depict the transfer of promised goods and services to customers at the amount to which it expects to be entitled in exchange for transferring those goods or services. On January 1, 2018, the Company adopted Topic 606 using the modified retrospective method applied to those contracts which were not completed as of January 1, 2018. Results for reporting periods beginning on January 1, 2018 are presented under Topic 606, while prior period amounts are not adjusted and continue to be reported in accordance with our historic accounting under Topic 605.
The standard changed the timing of recognition of store pre-opening revenue from franchisees. Previously, the Company's accounting policy was to recognize initial franchise store pre-opening revenue when earned, which is generally when a new store opens. Under the new standard, the initial franchise pre-opening services are not considered distinct from the continuing franchise services as they would not transfer a benefit to the franchisee directly without use of the franchise license and should be bundled with the franchise license as a single performance obligation. As a result, the pre-opening revenues will be recognized from the store opening date over the remaining life of the franchise license term.


AARON'S, INC AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)


The standard also changed the presentation of certain fees charged to franchisees, primarily advertising fees. Previously, there was diversity in practice and advertising fees charged to franchisees were recorded as a reduction to advertising expense, which is classified within operating expenses in the consolidated statements of earnings. The new standard resulted in the presentation of advertising fees charged to franchisees to be reported as franchise royalties and fee revenue in the consolidated statements of earnings, instead of a reduction to advertising expense.Recent Accounting Pronouncements
The changes associated with the adoption of Topic 606 did not require significant changes to controls and procedures around the revenue recognition process. The Company adopted the standard on January 1, 2018 using the modified retrospective approach and recorded a pre-tax adjustment to opening retained earnings and deferred revenue of $2.4 million on January 1, 2018. The Company expects to recognize such amounts in revenue over an average of the next 5 years.Adopted

AARON'S, INC AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)

The impact of adoption on the condensed consolidated statements of earnings and balance sheets was as follows:
Condensed Consolidated Statements of Earnings
Three Months Ended September 30, 2018





(In Thousands)As ReportedBalance Without ASC 606 AdoptionEffect of Change Higher/(Lower)
Franchise Royalties and Fees$10,153
$8,118
$2,035
Operating Expenses420,602
418,928
1,674
OPERATING PROFIT57,286
56,924
362
EARNINGS BEFORE INCOME TAXES53,415
53,053
362
INCOME TAXES9,695
9,606
89
NET EARNINGS$43,720
$43,447
$273
Nine Months Ended September 30, 2018
(In Thousands)As ReportedBalance Without ASC 606 AdoptionEffect of Change Higher/(Lower)
Franchise Royalties and Fees$35,140
$28,962
$6,178
Operating Expenses1,199,171
1,193,819
5,352
OPERATING PROFIT201,281
200,455
826
EARNINGS BEFORE INCOME TAXES170,147
169,321
826
INCOME TAXES35,680
35,478
202
NET EARNINGS$134,467
$133,843
$624
Condensed Consolidated Balance Sheets
Balance at September 30, 2018
(In Thousands)As ReportedBalance Without ASC 606 AdoptionEffect of Change Higher/(Lower)
Deferred Income Taxes Payable$248,102
$248,522
$(420)
Customer Deposits and Advance Payments71,554
70,028
1,526
Total Liabilities935,392
934,286
1,106
Retained Earnings1,945,961
1,947,067
(1,106)
Total Shareholders’ Equity1,763,506
1,764,612
(1,106)
Total Liabilities & Shareholders’ Equity$2,698,898
$2,698,898
$
Condensed Comprehensive Statements of Income
Three Months Ended September 30, 2018


(In Thousands)As ReportedBalance Without ASC 606 AdoptionEffect of Change Higher/(Lower)
Comprehensive Income$44,017
$43,744
$273
Nine Months Ended September 30, 2018
(In Thousands)As ReportedBalance Without ASC 606 AdoptionEffect of Change Higher/(Lower)
Comprehensive Income$133,752
$133,128
$624

AARON'S, INC AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)

Business CombinationsLeases. In January 2017, the FASB issued ASU 2017-01, Clarifying the Definition of a Business. The objective of the update is to add guidance to assist entities with evaluating whether transactions should be accounted for as acquisitions (or disposals) of assets or businesses. The definition of a business affects many areas of accounting including acquisitions, disposals, goodwill, and consolidation. The Company prospectively adopted this ASU in the first quarter of 2018.
The new standard results in certain store acquisitions (or disposals) which do not transfer a substantive process to be accounted for as asset acquisitions (or disposals). The Company has identified a separate "expanded customer base" intangible asset, which is separately valued and recorded in asset acquisitions. The "expanded customer base" represents the estimated fair value of the acquisition purchase price paid by the Company for the ability to advertise and execute lease agreements with a larger pool of customers in the respective markets. This intangible asset was previously subsumed in goodwill under the business combinations accounting guidance. In situations in which the purchase price exceeds the fair value of the assets acquired, any remaining economic goodwill is allocated on a relative fair value basis to all acquired assets, including merchandise inventory. In situations in which the fair value of the assets acquired exceeds the purchase price, the acquisition is treated as a bargain purchase with the excess allocated on a relative fair value basis to all assets. This results in the recognition of the initial asset bases at less than fair value, including merchandise inventory.
The Company routinely enters into arrangements to acquire lease merchandise inventory and the related customer lease agreements of a store; however, the arrangement does not transfer a substantive process. Under ASU 2017-01, these acquisitions result in all of the purchase price getting assigned to definite lived assets, instead of a portion going to goodwill. This results in higher depreciation and amortization expense under the new standard for asset acquisitions that would have been accounted for as business combinations under the prior guidance. Transactions that are now accounted for as asset disposals, instead of business disposals, do not result in the write-off of goodwill as part of the disposal.
The new standard did not have a material impact to the Company's condensed consolidated financial statements during the first nine months of 2018. The future impact of this new standard will depend on the quantity and magnitude of future acquisitions (or disposals) that will be treated as asset acquisitions (or disposals) in accordance with ASU 2017-01.
Pending Adoption
Leases. In February 2016, the FASB issued ASU 2016-02, Leases ("ASC 842"), which will requirerequires lessees to recognize assets and liabilities for most leases and would changechanges certain aspects of lessor accounting, among other things. ASU 2016-02 is effective for annual and interim periods beginning after December 15, 2018, with early adoption permitted.2018. Companies must use a modified retrospective approach to adopt ASU 2016-02. AASC 842; however, the Company adopted an optional transition method in which entities are permitted to not apply the requirements of ASC 842 in the comparative periods presented within the financial statements in the year of adoption, with recognition of a cumulative-effect adjustment to the opening balance of retained earnings in the period of adoption. The application of this optional transition method resulted in a cumulative-effect adjustment of $2.6 million representing an increase to the Company’s January 1, 2019 retained earnings balance, net of tax, due primarily to the recognition of deferred gains recorded under previous sale and operating leaseback transactions for which the ASC 842 transition guidance requires companies to recognize any deferred gains not resulting from off-market terms as a cumulative adjustment to retained earnings upon adoption of ASC 842.
As a lessor, a majority of the Company'sCompany’s revenue generating activities will beare within the scope of ASU 2016-02.ASC 842. The Company has preliminarily determined that the new standard willdid not materially impact the timing of revenue recognition. The new standard will resultEffective January 1, 2019, ASC 842 resulted in the Company classifying bad debt expense incurred within itsthe Progressive Leasing segmentprovision for returns and uncollectible renewal payments as a reduction of lease revenue and fees within the condensed consolidated statements of earnings. For periods reported herein prior to January 1, 2019, the Progressive Leasing provision for returns and uncollectible renewal payments was recorded as bad debt expense within operating expenses in the condensed consolidated statements of earnings. The Aaron’s Business provision for returns and uncollectible renewal payments has historically been, and continues to be recorded as, a reduction to lease revenue and fees. The Company has customer lease agreements with lease and non-lease components that fall within the scope of ASU 2014-09, Revenue from Contracts with Customers ("ASC 606"). The Company has elected to aggregate these components into a single component for all classes of underlying assets as the lease and non-lease components generally have the same timing and pattern of transfer.
The new standard will also impactimpacts the Company as a lessee by requiring substantially all of its operating leases to be recognized on the balance sheet as operating lease right-of-use assets and operating lease liabilities. See Note 5 to these condensed consolidated financial statements for further details regarding the Company’s leasing activities as a right-to-use asset and lease liability.lessee. The Company planselected to electadopt a package of optional practical expedients offered by the FASB which includesremoves the optionrequirement to retainreassess whether expired or existing contracts contain leases and removes the currentrequirement to reassess the lease classification offor any existing leases entered into prior to the adoption date of January 1, 2019. Additionally, the Company has elected the practical expedient to include both lease and non-lease components as a single component and account for it as a lease.
Cloud Computing Arrangements. In August 2018, the FASB issued ASU 2018-15, Customer's Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That Is a Service Contract. The intent of the standard is to reduce diversity in practice in accounting for the costs of implementing cloud computing arrangements that are service contracts. Under the new standard, entities will be required to apply the accounting guidance as prescribed by ASC 350-40, Internal Use Software,in determining which implementation costs should be capitalized as assets or expensed as incurred. The internal-use software guidance requires the capitalization of certain costs incurred during the application development stage of an internal-use software project, while requiring companies to expense all costs incurred during preliminary project and post-implementation project stages. As a result, certain implementation costs which were previously expensed by the Company are now eligible for capitalization under ASU 2018-15. The standard may be applied either prospectively to all implementation costs incurred after the adoption date or retrospectively. ASU 2018-15 is effective for annual and interim periods beginning after December 15, 2019, with early adoption permitted. The Company elected to early adopt ASU 2018-15 on a prospective basis effective January 1, 2019, and thus does not anticipate a materialthe impact to the condensed consolidated financial statements was not significant. Costs eligible for capitalization will be capitalized within prepaid expenses and other assets and expensed through operating expenses in the condensed consolidated balance sheets and statements of earnings, or consolidated statements of cash flows. Additionally, the Company also plans to adopt an optional transition method finalized by the FASB in July 2018 in which entities are permitted to not apply ASU 2016-02 in the comparative periods presented within the financial statements in the year of adoption. The Company expects to be affected by the transition guidance related to recognition of deferred gains recorded under previous sale and operating leaseback transactions, which requires companies to recognize any deferred gains not resulting from off-market terms as a cumulative-effect adjustment to retained earnings upon adoption of ASU 2016-02.
The Company is implementing a new lease accounting module within its lease management system to support the new accounting requirements, and development and testing of the accounting solution is ongoing. The Company is also evaluating and implementing changes to our accounting policies, processes, and internal controls to ensure compliance with the standard’s reporting and disclosure requirements. The Company is currently quantifying the impacts of its operating leases to the consolidated financial statements, as well as evaluating other impacts of adopting ASU 2016-02, and will adopt the new standard in the first quarter of 2019.respectively.


AARON'S, INC AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)


Pending Adoption
Financial Instruments - Credit Losses. In June 2016, the FASB issued ASU 2016-13, Measurement of Credit Losses on Financial Instruments. Instruments ("CECL"). The main objective of the update is to provide financial statement users with more decision-useful information about the expected credit losses on financial instruments and other commitments to extend credit held by companies at each reporting date. For trade and other receivables, held to maturity debt securities and other instruments, companies will be required to use a new forward-looking "expected losses" model that generally will result in the recognition of allowances for losses earlier than under current accounting guidance. The standard will be adopted on a modified retrospective basis with a cumulative-effect adjustment to retained earnings as of the beginning of the first reporting period in which the guidance is effective. ASU 2016-13 is effective for annualthe Company in the first quarter of 2020.
The Company's operating lease activities within Aaron's Business and interim periods beginning after December 15, 2019, with early adoption permitted. Progressive Leasing will not be impacted by ASU 2016-13, as operating lease receivables are not in the scope of the CECL standard. The Company will be impacted by ASU 2016-13 within its DAMI segment by requiring earlier recognition of estimated credit losses in the consolidated statements of earnings. DAMI acquires loan receivables from merchants through its third-party bank partners at a discount from the face value of the loan, referred to as the "merchant fee discount." The merchant fee discount represents a pre-negotiated, nonrefundable discount that generally ranges from 3% to 25% of the loan face value, which is primarily intended to cover the risk of credit loss related to the portfolio of loans originated. Although the CECL standard will require the estimated credit losses to be recognized at the time of loan origination, the related merchant fee discount will continue to be amortized as interest and fee revenue on a straight-line basis over the initial 24-month period that the card is active. Therefore, on a loan-by-loan basis, the Company expects higher losses to be recognized upon loan origination for the estimated credit losses, generally followed by higher net earnings as the related merchant fee discount is amortized to interest income, and as interest income is accrued and earned on the outstanding loan. Although the CECL standard will result in earlier recognition of credit losses in the statements of earnings, no changes are expected related to the loan cash flows.
The Company has not yet determinedevaluated the potential effects of adoptingguidance in ASU 2016-13 onrelated to purchased financial assets with credit deterioration ("PCD Method") and currently expects that its consolidated financial statements.
Cloud Computing Arrangements. In August 2018, the FASB issued ASU 2018-15, Customer's Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That Is a Service Contract. The intent of the standard is to reduce diversity in practice in accountingloans receivable would not qualify for the costs of implementing cloud computing arrangements that are service contracts. Under the new standard, entities will be required to apply the accounting guidancePCD Method as, prescribed by ASC 350-40, Internal Use Software,generally, a more-than-insignificant deterioration in determining which implementation costs should be capitalized as assets or expensed as incurred. The internal-use software guidance requires the capitalization of certain costs incurred during the application development stage of an internal-use software project, while requiring companies to expense all costs incurred during preliminary project and post-implementation project stages. The standard may be applied either prospectively to all implementation costs incurred after the adoption date or retrospectively. ASU 2018-15 is effective for annual and interim periods beginning after December 15, 2019, with early adoption permitted.credit quality since origination does not occur. The Company is currently evaluatingfinalizing the adoption approachimplementation of a software solution to support the new accounting requirements and assessing theis finalizing its evaluation of other various potential effectsimpacts of adopting ASU 2018-15 on its consolidated financial statements, but expects certain implementation costs which are currently expensed by the Company will be eligible for capitalization under ASU 2018-15.CECL.
NOTE 2. ACQUISITIONS
Franchisee Acquisitions - 2018
During July 2018, the Company acquired 90152 Aaron's-branded franchised stores operated by three franchisees for an aggregatedaggregate purchase price of $127.1$190.2 million, in cash. The acquisitions are expected to benefitexclusive of the Company's omnichannel platform through added scale, strengthening its presence in certain geographic markets,settlement of pre-existing receivables and enhancing operational control, including compliance, to execute its business transformation initiatives.post-closing working capital settlements.
The acquired operations generated revenues of $22.5$43.9 millionand pre-tax losses of$0.2$138.7 millionduring the three and nine months ended September 30, 2018 which2019, respectively, and $26.8 million and $32.0 million during the comparable prior year periods. The acquired operations generated earnings before income taxes of $0.4 million and $1.6 million during the three and nine months ended September 30, 2019, respectively, and losses before income taxes of $0.2 million during the respective comparable prior year periods. The revenues and earnings before income taxes described above are included in our condensed consolidated statements of earnings. earnings for the respective periods.
The results of the acquired operations were negatively impacted by acquisition-related transaction and transition costs, and amortization expense of the various intangible assets recorded from the acquisition.acquisitions, and restructuring charges incurred under the 2019 restructuring program associated with the closure of a number of acquired stores. The revenues and lossesearnings before income taxes of the acquired operations discussed above have not been adjusted for estimated non-retail sales and franchise royalties and fees and related expenses that the Company could have generated as revenue and expenses to the Company from the franchisees during the three and nine months ended September 30, 2019 and 2018 had the transaction not been completed.


AARON'S, INC AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)


Preliminary Acquisition Accounting
The franchisee2018 acquisitions have been accounted for asare benefiting the Company's omnichannel platform through added scale, strengthening its presence in certain geographic markets, and enhancing operational control, including compliance, and enabling the Company to execute its business combinations, and the results of operations of the acquired businesses are included in the Company’s results of operations from the respective dates of acquisition.transformation initiatives on a broader scale. The following table presents a summarysummaries of the preliminary and final fair value of the assets acquired and liabilities assumed in the franchisee acquisitions as of the respective acquisition dates:
(In Thousands)Amounts Recognized as of Acquisition Dates (preliminary)
Purchase Price$127,498
Working Capital Adjustment(445)
Consideration Transferred127,053
Estimated Fair Value of Identifiable Assets Acquired and Liabilities Assumed
Cash and Cash Equivalents43
Lease Merchandise35,281
Property, Plant and Equipment4,570
Other Intangibles1
14,283
Prepaid Expenses and Other Assets571
Total Identifiable Assets Acquired54,748
Accounts Payable and Accrued Expenses(562)
Customer Deposits and Advance Payments(2,958)
Total Liabilities Assumed(3,520)
Goodwill2
75,825
Net Assets Acquired$51,228
(In Thousands)
Amounts Recognized as of Acquisition Dates (as of June 30, 2019)1
Acquisition Accounting Adjustments2
Final Amounts Recognized as of Acquisition Dates
Purchase Price$190,167
$
$190,167
Add: Settlement of Pre-existing Relationship5,405

5,405
Less: Working Capital Adjustments155

155
Aggregate Consideration Transferred195,727

195,727
Estimated Fair Value of Identifiable Assets Acquired and Liabilities Assumed   
Cash and Cash Equivalents50

50
Lease Merchandise59,616

59,616
Property, Plant and Equipment5,568

5,568
Operating Lease Right-of-Use Assets3

4,338
4,338
Other Intangibles4
24,498
(1,176)23,322
Prepaid Expenses and Other Assets1,206
35
1,241
Total Identifiable Assets Acquired90,938
3,197
94,135
Accounts Payable and Accrued Expenses(977)
(977)
Customer Deposits and Advance Payments(5,156)
(5,156)
Total Liabilities Assumed(6,133)
(6,133)
Goodwill5
110,922
(3,197)107,725
Net Assets Acquired$84,805
$3,197
$88,002
1 As previously reported in Note 2 to the condensed consolidated financial statements as of June 30, 2019.
2 During the third quarter, the Company finalized its valuation of assumed favorable and unfavorable real estate operating leases based on comparable market terms of similar leases at the acquisition dates, which also impacted the valuation of the Company's customer lease contract and customer relationship intangible assets. The adjustment also resulted in the recognition of immaterial adjustments to operating expenses within the condensed consolidated statements of earnings, as well as restructuring expenses (reversals), net during the three months ended September 30, 2019 to recognize expense that would have been recognized in prior periods had the favorable lease asset been recorded as of the acquisition date.
3 As of the respective acquisition dates, the Company had not yet adopted ASC 842. As such, there were no operating lease right-of-use assets or operating lease liabilities recognized within the condensed consolidated financial statements at the time of acquisition. The Company recognized operating lease right-of-use assets and operating lease liabilities for the acquired stores as part of the transition to ASC 842 on January 1, 2019. As discussed above, the Company finalized its valuation of assumed favorable and unfavorable real estate operating leases, which was recorded within operating lease right-of-use assets in our condensed consolidated balance sheet.
4 Identifiable intangible assets are further disaggregated in the table set forth below.
2 5The total goodwill recognized in conjunction with the franchisee acquisitions, all of which is expected to be deductible for tax purposes, has been assigned to the Aaron’s Business reporting unit. The purchase price exceeded the fair value of the net assets acquired, which resulted in the recognition of goodwill, primarily due to synergies created from the expected future benefits to the Company’s omnichannel platform, implementation of the Company’s operational capabilities, expected inventory supply chain synergies between the Aaron’s Business and Progressive Leasing, and control of the Company’s brand name in new geographic markets. Goodwill also includes certain other intangible assets that do not qualify for separate recognition, such as an assembled workforce and the ability to advertise and execute lease agreements with a larger pool of customers in the respective markets.workforce.

AARON'S, INC AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)

The preliminary acquisition accounting presented above is subject to refinement. The Company is still assessing the valuation of assumed favorable and unfavorable real estate operating leases based on comparable market terms of similar leases at the acquisition dates, finalizing inputs and assumptions used to value intangible assets acquired, and finalizing certain working capital items. The Company expects these items to be finalized prior to the one year anniversary date of the acquisitions.
The estimated intangible assets attributable to the franchisee acquisitions are comprised of the following:
Fair Value
(in thousands)
 
Weighted Average Life
(in years)
Fair Value
(In Thousands)
 
Weighted Average Life
(In Years)
Non-compete Agreements$615
 3.0$1,872
 3.0
Customer Lease Contracts4,687
 1.07,457
 1.0
Customer Relationships6,195
 3.09,330
 3.0
Reacquired Franchise Rights2,786
 4.34,663
 3.9
Total Acquired Intangible Assets1
$14,283
 $23,322
 
1 Acquired definite-lived intangible assets have a total weighted average life of 2.62.5 years.

AARON'S, INC AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)

The Company incurred $0.5$1.6 million of acquisition-related costs in connection with the franchisee acquisitions, during the three months ended September 30, 2018. These costs were included in operating expenses in the condensed consolidated statements of earnings.
2017 Franchisee Acquisition
On July 27, 2017, the Company acquired substantially all of the assets and liabilities of the store operations of a franchisee, SEI, for approximately $140 million in cash. At the time of the acquisition, those store operations served approximately 90,000 customers through 104 Aaron's-branded stores in 11 states primarily in the Northeast. The acquisition is benefiting the Company's omnichannel platform through added scale, strengthening its presence in certain geographic markets, and enhancing operational control, including compliance, to execute its business transformation initiatives.
The acquired operations generated revenues of $58.3 million and earnings before income taxes of $2.5 million from July 27, 2017 through December 31, 2017. During the three and nine months ended September 30, 2018, the acquired operations generated revenues of $31.1 million and $98.9 million, respectively, and earnings before income taxes of $1.5 million and $9.5 million, respectively, which are included in our condensed consolidated statements of earnings. Included in the earnings before income taxes of the acquired operations are acquisition-related transaction and transition costs, amortization expense of the various intangible assets recorded from the acquisition and restructuring expenses associated with the closure of several acquired stores. The revenues and earnings before income taxes have not been adjusted for estimated non-retail sales and franchise royalties and fees and related expenses that the Company could have generated as revenue to the Company from SEI, as a franchisee, from July 27, 2017 through September 30, 2018 had the transaction not been completed.
Acquisition Accounting
The SEI franchisee acquisition has been accounted for as a business combination, and the results of operations of the acquired business are included in the Company’s results of operations from the date of acquisition. The following table presents a summary of the fair value of the assets acquired and liabilities assumed in the SEI franchisee acquisition.
(In Thousands)Final Amounts Recognized as of Acquisition Date
Purchase Price$140,000
Settlement of Pre-existing Accounts Receivable SEI owed Aaron's, Inc.3,452
Reimbursement for Insurance Costs(100)
Working Capital Adjustment188
Consideration Transferred143,540
Estimated Fair Value of Identifiable Assets Acquired and Liabilities Assumed 
Cash and Cash Equivalents34
Receivables1,345
Lease Merchandise40,941
Property, Plant and Equipment8,832
Other Intangibles1
13,779
Prepaid Expenses and Other Assets440
Total Identifiable Assets Acquired65,371
Accounts Payable and Accrued Expenses(6,698)
Customer Deposits and Advance Payments(2,500)
Capital Leases(4,514)
Total Liabilities Assumed(13,712)
Goodwill2
91,881
Net Assets Acquired$51,659
1 Identifiable intangible assets are further disaggregated in the table set forth below.

AARON'S, INC AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)

2 The total goodwill recognized in conjunction with the franchisee acquisition, all of which is deductible for tax purposes, has been assigned to the Aaron’s Business reporting unit. The purchase price exceeded the fair value of the net assets acquired, which resulted in the recognition of goodwill, primarily due to synergies created from the expected future benefits to the Company’s omnichannel platform, implementation of the Company’s operational capabilities, expected inventory supply chain synergies between the Aaron’s Business and Progressive Leasing, and control of the Company’s brand name in new geographic markets. Goodwill also includes certain other intangible assets that do not qualify for separate recognition, such as an assembled workforce and the ability to advertise and execute lease agreements with a larger pool of customers in the respective markets.
The intangible assets attributable to the SEI franchisee acquisition are comprised of the following:
 
Fair Value
(in thousands)
 
Weighted Average Life
(in years)
Non-compete Agreements$1,244
 5.0
Customer Lease Contracts2,154
 1.0
Customer Relationships3,215
 2.0
Reacquired Franchise Rights3,640
 4.1
Favorable Operating Leases3,526
 11.3
Total Acquired Intangible Assets1
$13,779
  
1 Acquired definite-lived intangible assets have a total weighted average life of 5.1 years.
The Company incurred $2.1 million of acquisition-related costs in connection with the franchisee acquisition, substantially all of which were incurred during the third quarter of 2017.2018. These costs were included in operating expenses in the condensed consolidated statements of earnings.
Other Acquisitions
In addition to the acquisitions discussed above, the Company acquired the store operations of five6 franchisees during the nine months ended September 30, 20182019 and three5 franchisees during the yearnine months ended December 31, 2017.September 30, 2018.
Net cash outflows related to the acquisitions of other Aaron's franchisees, other rent-to-own store businesses, and customer contracts aggregated to$12.9 million and $14.1 millionand $2.4 million during the nine months ended September 30, 20182019 and 2017,2018, respectively. The effect of these acquisitions on the condensed consolidated financial statements for the three and nine months ended September 30, 20182019 and 20172018 was not significant.

AARON'S, INC AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)

NOTE 3. FAIR VALUE MEASUREMENT
Financial Assets and Liabilities Measured at Fair Value on a Recurring Basis
The following table summarizes financial liabilities measured at fair value on a recurring basis:
(In Thousands)September 30, 2019 December 31, 2018
 Level 1 Level 2 Level 3 Level 1 Level 2 Level 3
Deferred Compensation Liability$
 $(10,708) $
 $
 $(10,389) $
(In Thousands)September 30, 2018 December 31, 2017
 Level 1 Level 2 Level 3 Level 1 Level 2 Level 3
Deferred Compensation Liability$
 $(11,910) $
 $
 $(12,927) $

The Company maintains the Aaron’s, Inc. Deferred Compensation Plan, which is an unfunded, nonqualified deferred compensation plan for a select group of management, highly compensated employees and non-employee directors. The liability is recorded in accounts payable and accrued expenses in the condensed consolidated balance sheets. The liability representing benefits accrued for plan participants is valued at the quoted market prices of the participants’ investment elections, which consist of equity and debt "mirror" funds. As such, the Company has classified the deferred compensation liability as a Level 2 liability.
Non-Financial Assets and Liabilities Measured at Fair Value on a Nonrecurring Basis
The following table summarizes non-financial assets measured at fair value on a nonrecurring basis:
(In Thousands)September 30, 2019 December 31, 2018
 Level 1 Level 2 Level 3 Level 1 Level 2 Level 3
Assets Held for Sale$
 $10,017
 $
 $
 $6,589
 $
(In Thousands)September 30, 2018 December 31, 2017
 Level 1 Level 2 Level 3 Level 1 Level 2 Level 3
Assets Held for Sale$
 $9,626
 $
 $
 $10,118
 $

Assets classified as held for sale are recorded at the lower of carrying value or fair value less estimated costs to sell, and any adjustment is recorded in other operating (income) expense,income, net or restructuring expenses, net (if the asset is a part of the 2016 or 2017Company's restructuring program)program as described in Note 8) in the condensed consolidated statements of earnings. The highest and best use of the assets held for sale is as real estate land parcels for development or real estate properties for use or lease; however, the Company has chosen not to develop or use these properties.

AARON'S, INC AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)

Certain Financial Assets and Liabilities Not Measured at Fair Value
The following table summarizes the fair value of assets (liabilities)liabilities that are not measured at fair value in the condensed consolidated balance sheets, but for which the fair value is disclosed:
(In Thousands)September 30, 2019 December 31, 2018
 Level 1 Level 2 Level 3 Level 1 Level 2 Level 3
Fixed-Rate Long-Term Debt1

 (124,239) 
 
 (183,765) 

(In Thousands)September 30, 2018 December 31, 2017
 Level 1 Level 2 Level 3 Level 1 Level 2 Level 3
PerfectHome Notes1
$
 $
 $
 $
 $
 $20,385
Fixed-Rate Long-Term Debt2

 (184,249) 
 
 (273,476) 
1 The fair value of fixed-rate long-term debt is estimated using the present value of underlying cash flows discounted at a current market yield for similar instruments. The carrying amount of fixed-rate long-term debt was $120.0 million and $180.0 million at September 30, 2019 and December 31, 2018, respectively.
1
The PerfectHome notes were carried at cost, which approximated fair value. The Company recorded a full impairment of the PerfectHome notes during the second quarter of 2018. Refer to Note 1 to the condensed consolidated financial statements for further discussion of the PerfectHome impairment.
2
The fair value of fixed-rate long-term debt is estimated using the present value of underlying cash flows discounted at a current market yield for similar instruments. The carrying amount of fixed-rate long-term debt was $180.0 million and $265.0 million at September 30, 2018 and December 31, 2017, respectively.

AARON'S, INC AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)

NOTE 4. LOANS RECEIVABLE
The following is a summary of the Company’s loans receivable, net:
(In Thousands)September 30, 2019 December 31, 2018
Credit Card Loans1
$91,279
 $90,406
Acquired Loans2
821
 5,688
Loans Receivable, Gross92,100
 96,094
    
Allowance for Loan Losses(14,054) (12,970)
Unamortized Fees(5,916) (6,971)
Loans Receivable, Net of Allowances and Unamortized Fees$72,130
 $76,153

(In Thousands)September 30, 2018 December 31, 2017
Credit Card Loans1
$90,944
 $89,728
Acquired Loans2
7,656
 16,213
Loans Receivable, Gross98,600
 105,941
    
Allowance for Loan Losses(13,138) (11,454)
Unamortized Fees(7,400) (8,375)
Loans Receivable, Net of Allowances and Unamortized Fees$78,062
 $86,112
1 "Credit Card Loans" are loans originated after the 2015 acquisition of DAMI.
2 "Acquired Loans" are credit card loans the Company purchased in the 2015 acquisition of DAMI.
Included in the table below is an aging of the loans receivable, gross balance:
(Dollar Amounts in Thousands)   
Aging Category1
September 30, 2019 December 31, 2018
30-59 days past due6.6% 6.9%
60-89 days past due3.6% 3.4%
90 or more days past due5.0% 4.3%
Past due loans receivable15.2% 14.6%
Current loans receivable84.8% 85.4%
Balance of Credit Card Loans on Nonaccrual Status$2,330
 $2,110
Balance of Loans Receivable 90 or More Days Past Due and Still Accruing Interest and Fees$
 $

(Dollar Amounts in Thousands)   
Aging Category1
September 30, 2018 December 31, 2017
30-59 days past due7.0% 7.1%
60-89 days past due3.4% 3.6%
90 or more days past due4.5% 4.1%
Past due loans receivable14.9% 14.8%
Current loans receivable85.1% 85.2%
Balance of Credit Card Loans on Nonaccrual Status$2,016
 $2,016
Balance of Loans Receivable 90 or More Days Past Due and Still Accruing Interest and Fees$
 $
1 This aging is based on the contractual amounts outstanding for each loan as of period end, and does not reflect the fair value adjustments for the Acquired Loans.
The table below presents the components of the allowance for loan losses:
 Nine Months Ended Year Ended
(In Thousands)September 30, 2018 December 31, 2017
Beginning Balance1
$11,454
 $6,624
Provision for Loan Losses16,011
 20,973
Charge-offs(15,504) (16,852)
Recoveries1,177
 709
Ending Balance$13,138
 $11,454
1 The Company acquired DAMI on October 15, 2015 and recorded $89.1 million of loans receivable as of the acquisition date. No corresponding allowance for loan losses was recorded as the loans receivable were established at fair value in acquisition accounting.


AARON'S, INC AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)


The tables below present the components of the allowance for loan losses for the three and nine months ended September 30, 2019 and 2018:
 Three Months Ended September 30,
(In Thousands)2019 2018
Beginning Balance$12,783
 $11,586
Provision for Loan Losses6,068
 6,471
Charge-offs(5,423) (5,294)
Recoveries626
 375
Ending Balance$14,054
 $13,138
 Nine Months Ended September 30,
(In Thousands)2019 2018
Beginning Balance$12,970
 $11,454
Provision for Loan Losses15,291
 16,011
Charge-offs(16,065) (15,504)
Recoveries1,858
 1,177
Ending Balance$14,054
 $13,138


NOTE 5. LEASES
Lessor Information
Refer to Note 1 to these condensed consolidated financial statements for further information about the Company's revenue generating activities as a lessor. All of the Company's customer agreements are considered operating leases, and the Company currently does not have any sales-type or direct financing leases.
Lessee Information
As a lessee, the Company leases retail store and warehouse space for most of its Aaron's Business store-based operations, call center space and hubs for its Progressive Leasing segment, and management and information technology space for corporate functions under operating leases expiring at various times through 2033. To the extent that a leased retail store or warehouse space is vacated prior to the termination of the lease, the Company may sublease these spaces to third parties while maintaining its primary obligation as the lessee in the head lease. The Company leases transportation vehicles under operating and finance leases, most of which generally expire during the next three years. The transportation leases generally include a residual value that is guaranteed to the lessor, which ensures that the vehicles will be returned to the lessor in reasonable working condition. The Company also leases various IT equipment such as printers and computers under operating leases, most of which generally expire during the next three years. For all of its leases in which the Company is a lessee, the Company has elected to include both the lease and non-lease components as a single component and account for it as a lease.
Finance lease costs are comprised of the amortization of right-of-use assets and the interest accretion on discounted lease liabilities, which are recorded within operating expenses and interest expense, respectively, in the Company’s condensed consolidated statements of earnings. Operating lease costs are recorded on a straight-line basis within operating expenses. For stores that are related to the Company's restructuring programs as described in Note 8, operating lease costs recorded subsequent to any necessary operating lease right-of-use asset impairment charges are recognized in a pattern that is generally accelerated within restructuring expenses, net in the Company’s condensed consolidated statements of earnings. The Company’s total lease expense is comprised of the following:

AARON'S, INC AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)

 Three Months Ended Nine Months Ended
(In Thousands)September 30, 2019 September 30, 2019
Finance Lease Cost:
  
  Amortization of Right-of-Use Assets$396
 $1,302
  Interest on Lease Liabilities83
 296
Total Finance Lease Cost:479
 1,598
    
Operating Lease Cost:
  
  Operating Lease Cost Classified within Operating Expenses1   
27,647
 84,789
  Operating Lease Cost Classified within Restructuring Expenses, Net881
 2,521
  Sublease Receipts(628) (2,399)
Total Operating Lease Cost:27,900
 84,911
    
Total Lease Cost$28,379
 $86,509
1 Includes short-term and variable lease costs, which are not significant.
Additional information regarding the Company’s leasing activities as a lessee is as follows:
 Nine Months Ended
(In Thousands)September 30, 2019
Cash Paid for Amounts Included in Measurement of Lease Liabilities:
  Operating Cash Flows for Finance Leases$345
  Operating Cash Flows for Operating Leases91,333
  Financing Cash Flows for Finance Leases1,971
Total Cash Paid for Amounts Included in Measurement of Lease Liabilities93,649
Right-of-Use Assets Obtained in Exchange for New Finance Lease Liabilities
Right-of-Use Assets Obtained in Exchange for New Operating Lease Liabilities, Net of Exercised Early Lease Termination Options$27,185

Supplemental balance sheet information related to leases is as follows:
(In Thousands) Balance Sheet Classification September 30, 2019
Assets    
Operating Lease Assets Operating Lease Right-of-Use Assets $330,508
Finance Lease Assets Property, Plant and Equipment, Net 1,018
Total Lease Assets   $331,526
     
Liabilities    
Operating Lease Liabilities Operating Lease Liabilities $374,443
Finance Lease Liabilities Debt 3,192
Total Lease Liabilities   $377,635

Most of the Company’s real estate leases contain renewal options for additional periods ranging from one to 20 years or provide for options to purchase the related property at predetermined purchase prices that do not represent bargain purchase options. The Company currently does not have any real estate leases in which it considers the renewal options to be reasonably certain of exercise, as the Company's historical experience indicates that renewal options are not reasonably certain to be exercised. Additionally, the Company's leases contain contractual renewal rental rates that are considered to be in line with market rental rates, and there are not significant economic penalties or business disruptions incurred by not exercising any renewal options.

AARON'S, INC AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)

The Company uses its incremental borrowing rate as the discount rate for its leases, as the implicit rate in the lease is not readily determinable. Below is a summary of the weighted-average discount rate and weighted-average remaining lease term for the Company’s finance and operating leases:
 
Weighted Average Discount Rate1
 Weighted Average Remaining Lease Term (in years)
Finance Leases5.8% 1.3
Operating Leases3.6% 5.0
1 Upon adoption of ASC 842, discount rates for existing operating leases were established as of January 1, 2019.
Under the short-term lease exception provided within ASC 842, the Company does not record a lease liability or right-of-use asset for any leases that have a lease term of 12 months or less at commencement, including renewal options that the Company is reasonably certain to exercise, and do not include purchase options. Below is a summary of undiscounted finance and operating lease liabilities that have initial terms in excess of one year as of September 30, 2019. The table also includes a reconciliation of the future undiscounted cash flows to the present value of the finance and operating lease liabilities included in the condensed consolidated balance sheet.
(In Thousands)Operating Leases Finance Leases Total
2019$27,105
 $561
 $27,666
2020108,113
 2,001
 110,114
202185,651
 841
 86,492
202265,160
 83
 65,243
202344,363
 
 44,363
Thereafter78,980
 
 78,980
Total Undiscounted Cash Flows409,372
 3,486
 412,858
Less: Interest34,929
 294
 35,223
Present Value of Lease Liabilities$374,443
 $3,192
 $377,635

NOTE 5.6. COMMITMENTS AND CONTINGENCIES
Guarantees
The Company has guaranteed certain debt obligations of some of the franchisees under a franchisee loan program with several banks.In the event these franchisees are unable to meet their debt service payments or otherwise experience an event of default, the Company would be unconditionally liable for the outstanding balance of the franchisees’ debt obligations under the franchisee loan program, which would be due in full within 90 days of the event of default. At September 30, 2018,2019, the maximum amount that the Company would be obligated to repay in the event franchisees defaulted was $41.0$29.8 million. The Company has recourse rights to franchisee assets securing the debt obligations, which consist primarily of lease merchandise and fixed assets. Since the inception of the franchisee loan program in 1994, the Company has had no significantCompany's losses associated losses.with the program have been immaterial. The Company believes the likelihood of any significantfuture amounts beingto be funded by the Company in connection with these guarantees to be remote.immaterial. The carrying amount of the franchisee-related borrowings guarantee, which is included in accounts payable and accrued expenses in the condensed consolidated balance sheets, is $0.5$0.3 million as of September 30, 2019 and December 31, 2018.
The maximum facility commitment amount under the franchisee loan program was $85.0$55.0 million at September 30, 2018,2019, including a Canadian subfacility commitment amount for loans to franchisees that operate stores in Canada (other than the province of Quebec) of CAD $25.0 million. On October 23, 2018,11, 2019, the Company amended its franchise loan facility to (i) reduce the total commitment amount from $85.0$55.0 million to $55.0$40.0 million; and (ii) extend the maturity date to October 23, 2019.22, 2020.
The Company is subject to financial covenants under the franchisee loan program that are consistent with the Revolving Credit and Term Loan Agreement, which are more fully described in Note 7 to the consolidated financial statements in the 20172018 Annual Report. The Company is in compliance with all covenants at September 30, 20182019 and believes it will continue to be in compliance in the future. Refer to Note 1 to these condensed consolidated financial statements for amendments to the franchisee loan program subsequent to September 30, 2018.

AARON'S, INC AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)

Legal and Regulatory Proceedings
From time to time, the Company is party to various legal and regulatory proceedings arising in the ordinary course of business.
Some of the proceedings to which the Company is currently a party are described below. The Company believes it has meritorious defenses to all of the claims described below, and intends to vigorously defend against the claims. However, these proceedings are still developing and due to the inherent uncertainty in litigation, regulatory and similar adversarial proceedings, there can be no guarantee that the Company will ultimately be successful in these proceedings, or in others to which it is currently a party. Substantial losses from these proceedings or the costs of defending them could have a material adverse impact upon the Company's business, financial position and results of operations.
The Company establishes an accrued liability for legal and regulatory proceedings when it determines that a loss is both probable and the amount of the loss can be reasonably estimated. The Company continually monitors its litigation and regulatory exposure and reviews the adequacy of its legal and regulatory reserves on a quarterly basis. The amount of any loss ultimately incurred in relation to matters for which an accrual has been established may be higher or lower than the amounts accrued for such matters.
At September 30, 20182019 and December 31, 2017,2018, the Company had accrued $2.3$5.7 million and $7.3$1.4 million, respectively, for pending legal and regulatory matters for which it believes losses are probable and is the Company's best estimate of its exposure to loss. Of the amount accrued as of September 30, 2019, the Company expects to recover $4.8 million via payments received from insurance proceeds. The Company records these liabilities in accounts payable and accrued expenses in the condensed consolidated balance sheets. The corresponding expected insurance recovery is recorded within prepaid expenses and other assets in the condensed consolidated balance sheet. The Company estimated that the aggregate range of reasonably possible loss in excess of accrued liabilities for such probable loss contingencies is between $0 and $1.0 million.million as of September 30, 2019.
At September 30, 2018,2019, the Company estimated that the aggregate range of loss for all material pending legal and regulatory proceedings for which a loss is reasonably possible, but less likely than probable (i.e., excluding the contingencies described in the preceding paragraph), is between $3.0 million$0 and $7.0$1.0 million. Those matters for which a reasonable estimate is not possible are not included within estimated ranges and, therefore, the estimated ranges do not represent the Company's maximum loss exposure. The Company’s estimates for legal and regulatory accruals, aggregate probable loss amounts and reasonably possible loss amounts are all subject to the uncertainties and variables described above.


AARON'S, INC AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)

Privacy and Related Matters
In Crystal and Brian Byrd v. Aaron's, Inc., Aspen Way Enterprises, Inc., John Does (1-100) Aaron's Franchisees and Designerware, LLC, filed on May 16, 2011, in the United States District Court, Western District of Pennsylvania, plaintiffs allege the Company and its independently owned and operated franchisee Aspen Way Enterprises ("Aspen Way") knowingly violated plaintiffs' privacy in violation of the Electronic Communications Privacy Act ("ECPA") and the Computer Fraud Abuse Act and sought certification of a putative nationwide class. Plaintiffs based these claims on Aspen Way's use of a software program called "PC Rental Agent." Plaintiffs filed an amended complaint, asserting claims under the ECPA, common law invasion of privacy, seeking an injunction, and naming additional independently owned and operated Company franchisees as defendants. Plaintiffs seeksought monetary damages as well as injunctive relief.
In March 2014,After a protracted period of litigation, in August 2019, the United States District Court dismissed all claims against all franchisees other than Aspen Way Enterprises, LLC, dismissed claims for invasionCompany reached a global settlement of privacy, aidingthe Byrd case, and abetting,of the Winslow and conspiracy against all defendants, and denied plaintiffs’ motion to certify a class action, but deniedPrice cases described below. The Company anticipates that the Company’s motion totrial courts will dismiss the claims alleging ECPA violations. Company as a defendant in each of these cases in the near future.
In April 2015, the United States Court of Appeals for the Third Circuit reversed the denial of class certification on the grounds stated by the District Court, and remanded the case back to the District Court for further consideration of that and the other elements necessary for class certification. On September 26, 2017, the District Court again denied plaintiffs' motion for class certification. Plaintiffs have filed a petition with the United States Court of Appeals for the Third Circuit for permission to appeal the denial of class certification. The Company is opposing this petition, and a decision remains pending. In March 2018, the District Court granted plaintiff's motion to reconsider the prior dismissal of the Wyoming invasion of privacy claim. That claim is now under evaluation for class certification. The Court also denied the Company's pending motion for summary judgment as moot, but the Company is free to re-file the motion at a future date.
In Michael Winslow and Fonda Winslow v. Sultan Financial Corporation, Aaron's, Inc., John Does (1-10), Aaron's Franchisees and Designerware, LLC, filed on March 5, 2013 in the Los Angeles Superior Court, plaintiffs assert claims against the Company and its independently owned and operated franchisee, Sultan Financial Corporation (as well as certain John Doe franchisees), for unauthorized wiretapping, eavesdropping, electronic stalking, and violation of California's Comprehensive Computer Data Access and Fraud Act and its Unfair Competition Law. Each of these claims arises out of the alleged use of PC Rental Agent software. The plaintiffs are seekingsought injunctive relief and damages as well as certification of a putative California class. In April 2013,August 2019, the Company removedreached a global settlement of this matter to federal court. case, along with the Byrd and Price cases.
In May 2013, the Company filed a motion to stay this litigation pending resolution of the Byrd litigation, a motion to dismiss for failure to state a claim, and a motion to strike certain allegations in the complaint. The Court subsequently stayed the case. The Company's motions to dismiss and strike certain allegations remain pending. In June 2015, the plaintiffs filed a motion to lift the stay, which was denied in July 2015.
In Lomi Price v. Aaron's, Inc. and NW Freedom Corporation, filed on February 27, 2013, in the State Court of Fulton County, Georgia, an individual plaintiff asserts claims against the Company and its independently owned and operated franchisee, NW Freedom Corporation, for invasion of privacy/intrusion on seclusion, computer invasion of privacy and infliction of emotional distress. Each of these claims arises out of the alleged use of PC Rental Agent software. The plaintiff is seekingsought compensatory and punitive damages. This case has been stayed pending resolution of the Byrd litigation. In August 2019, the Company reached a global settlement of this case, along with the Byrd litigation.
Securities
In Re Aaron's Securities Litigation, f/k/a Arkansas Teacher Retirement System, et al (f/k/a Employees' Retirement System of the City of Baton Rouge) v. Aaron's, Inc., John W. Robinson, III, Ryan K. Woodley, and Gilbert L. Danielson, was filed on June 16, 2017, in the United States District Court for the Northern District of Georgia. The litigation relates to the temporary drop in Aaron’s stock price following the Company’s announcement of 2015 third quarter results. The complaint alleges that during the period from February 6, 2015 through October 29, 2015, Aaron's made misleading public statements about the Company's expected financial results and business prospects. The allegations underlying the lawsuit principally relate to the loss of certain data feeds experienced by Progressive Leasing beginning in February 2015 and the alleged failure to disclose the same in a timely manner, as well as certain software issues that allegedly hindered the identification of delinquent accounts during certain limited times in 2015. The Company filed a motion to dismiss the lawsuit on December 15, 2017. On September 26, 2018, the District Court granted the Company's motion to dismiss in its entirety. Plaintiffs have until October 26, 2018 to file a Notice of Appeal, if they intend to do so. The Company believes the claims are without merit and intends to vigorously defend against this lawsuit. Winslow cases.


AARON'S, INC AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)


Regulatory Inquiries
In July 2018, the Company received civil investigative demands ("CIDs") from the Federal Trade Commission (the "FTC"). The CIDs request the production of documents and answers to written questions to determine whether regarding disclosures related to lease-to-own and other financial products offered by the Company through the Aaron’s Business and Progressive Leasing are in violation ofand whether such disclosures violate the Federal Trade Commission Act. AlthoughAct (the "FTC Act"). The Company submitted a significant amount of documentation from both the Aaron’s Business and Progressive Leasing in October 2018 and continued to work with the staff of the FTC during the course of its inquiry.
In October 2019, the staff of the FTC informed us that it had recommended to the FTC that it commence an enforcement action against Progressive Leasing for alleged violations of the FTC Act and the Restore Online Shoppers’ Confidence Act ("ROSCA") with respect to Progressive Leasing’s marketing and sales of its lease-to-own products. Notwithstanding this recommendation, the staff of the FTC continues to engage with us on terms for a possible settlement with the FTC, including with respect to the scope of possible monetary relief as well as various changes in the manner in which Progressive Leasing markets its lease-to-own products.
We believe that we believe we areconduct our Progressive Leasing business in compliance with the FTC Act these inquiries could leadand ROSCA and are prepared to vigorously defend our position. There can be no assurance, however, that we will reach a settlement with the FTC in connection with this matter or, if we fail to reach a settlement, that the FTC will not commence an enforcement action and/against Progressive Leasing.
The Company has incurred and, continues to incur, substantial legal and other fees related to this inquiry. Any settlement of this matter, or a consent order, anddefense against any enforcement action, could involve substantial costs to the Company, including legal fees, fines, penalties, and remediation expenses.expenses, as well as changes in the manner in which Progressive Leasing markets its lease-to-own products, which could have a material adverse impact on our results of operations, cash flows or financial position. While the Company believes it is probable that it will incur a loss from this matter, in view of the complexity and ongoing nature of the matter, we are unable to estimate the reasonably possible loss or range of loss that we may incur to settle this matter or defend against any enforcement action potentially brought by the FTC.
In April 2019, the Aaron’s Business, along with other rent-to-own companies, received an unrelated CID from the FTC focused on certain transactions involving the contingent purchase and sale of customer lease agreements, and whether such transactions violated the FTC Act. Although we believe such transactions were in compliance with the FTC Act, in August 2019, the Company reached a proposed consent agreement with FTC staff that prohibits such contingent purchases and sales in the future. The Company is fully cooperating withawaiting final approval of the FTC in responding to these inquiries and has providedconsent agreement by the FTC with the information and documents the FTC has requested.FTC.
Other Contingencies
The Company is a party to various claims and legal proceedings arising in the ordinary course of business. Management regularly assesses the Company’s insurance deductibles, monitors the Company's litigation and regulatory exposure with the Company's attorneys and evaluates its loss experience. The Company also enters into various contracts in the normal course of business that may subject it to risk of financial loss if counterparties fail to perform their contractual obligations.
Off-Balance Sheet Risk
The Company, through its DAMI business, had unfunded lending commitments totaling $350.4$262.3 million and $354.5$316.4 million as of September 30, 20182019 and December 31, 2017,2018, respectively. These unfunded commitments arise in the ordinary course of business from credit card agreements with individual cardholders that give them the ability to borrow, against unused amounts, up to the maximum credit limit assigned to their account. While these unfunded amounts represent the total available unused lines of credit, the Company does not anticipate that all cardholders will utilize their entire available line at any given point in time. Commitments to extend unsecured credit are agreements to lend to a cardholder so long as there is no violation of any condition established in the contract. Commitments generally have fixed expiration dates or other termination clauses. Since many of the commitments are expected to expire without being drawn upon, the total commitment amounts do not necessarily represent future cash requirements. The reserve for losses on unfunded loan commitments is calculated by the Company based on historical usage patterns of cardholders after the initial charge and was approximately $0.7 million and $0.6$0.5 million as of September 30, 20182019 and December 31, 2017, respectively.2018. The reserve for losses on unfunded loan commitments is included in accounts payable and accrued expenses in the condensed consolidated balance sheets.
See Note 9 to the consolidated financial statements in the 20172018 Annual Report for further information.
NOTE 6.7. SEGMENTS
As of September 30, 2018,2019, the Company has three3 operating and reportable segments: Progressive Leasing, Aaron's Business and DAMI.
Progressive Leasing is a leading virtual lease-to-own company that provides lease-purchase solutions on a variety of products, including furniture and bedding, automobile electronics and accessories, mobile phones and accessories, jewelry, consumer electronics appliances and jewelry.appliances.
The Aaron's Business offers furniture, consumer electronics, home appliances and accessories to consumers primarily with a month-to-month, lease-to-own agreement with no credit needed through the Company's Aaron's-branded stores in the United States and Canada and e-commerce website.platform. This operating segment also supports franchisees of its Aaron's stores. In addition, the Aaron's Business segment includes the operations of Woodhaven, Furniture Industries, which manufactures and supplies the majority of the upholstered furniture and bedding leased and sold in Company-operated and franchised stores.
DAMI offers a variety of second-look financing programs originated through two third-party federally insured banks to customers of participating merchants and, together with Progressive Leasing, allows the Company to provide retail partners with below-prime customers one1 source for financing and leasing transactions.

AARON'S, INC AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)

Disaggregated Revenue
The following table presents revenue by source and by segment for the three months ended September 30, 2018:2019:
Three Months Ended September 30, 2018Three Months Ended September 30, 2019
(In Thousands)Progressive LeasingAaron's BusinessDAMITotalProgressive LeasingAaron's BusinessDAMITotal
Lease Revenues and Fees1
$504,407
$376,464
$
$880,871
$528,850
$377,926
$
$906,776
Retail Sales2

7,620

7,620

8,854

8,854
Non-Retail Sales2

44,368

44,368

31,085

31,085
Franchise Royalties and Fees2

10,153

10,153

8,087

8,087
Interest and Fees on Loans Receivable3


9,508
9,508


8,687
8,687
Other
551

551

319

319
Total$504,407
$439,156
$9,508
$953,071
$528,850
$426,271
$8,687
$963,808
1 Substantially all lease revenues and fees are within the scope of ASC 840, 842, Leases. The Company had $5.6$7.0 million of other revenue within the scope of ASC 606, Revenue from Contracts with Customers.
2 
Revenue within the scope of ASC 606, Revenue from Contracts with Customers. Of the Franchise Royalties and Fees, $7.4$6.3 million is related to franchise royalty income that is recognized as the franchisee collects cash revenue from its customers. The remaining revenue is primarily related to fees collected for pre-opening services, which are being deferred and recognized as revenue over the agreement term, and advertising fees charged to franchisees. Retail sales are recognized as revenue at the point of sale. Non-retail sales are recognized as revenue upon delivery of the merchandise.
3 Revenue within the scope of ASC 310, Credit Card Interest & Fees.

AARON'S, INC AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)

The following table presents revenue by source and by segment for the three months ended September 30, 2017:2018:
Three Months Ended September 30, 2017Three Months Ended September 30, 2018
(In Thousands)Progressive LeasingAaron's BusinessDAMITotalProgressive LeasingAaron's BusinessDAMITotal
Lease Revenues and Fees1
$398,282
$357,036
$
$755,318
$504,407
$376,464
$
$880,871
Retail Sales2

6,274

6,274

7,620

7,620
Non-Retail Sales2

56,443

56,443

44,368

44,368
Franchise Royalties and Fees2

11,140

11,140

10,153

10,153
Interest and Fees on Loans Receivable3


8,936
8,936


9,508
9,508
Other
772

772

551

551
Total$398,282
$431,665
$8,936
$838,883
$504,407
$439,156
$9,508
$953,071
1 Substantially all revenue islease revenues and fees are within the scope of ASC 840, Leases. The Company had $2.0$5.6 million of other revenue within the scope of ASC 606, Revenue from Contracts with Customers.
2 Revenue within the scope of ASC 606, Revenue from Contracts with Customers. Of the Franchise Royalties and Fees, $10.2$7.4 million relatesis related to franchise royalty income that is recognized as the franchisee collects cash revenue from its customers. The remaining revenue is primarily related to fees collected for pre-opening services, which are being deferred and recognized as revenue over the agreement term, and advertising fees charged to franchisees. Retail sales are recognized as revenue at the point of sale. Non-retail sales are recognized as revenue upon delivery of the merchandise.
3 Revenue within the scope of ASC 310, Credit Card Interest & Fees.Fees.
The following table presents revenue by source and by segment for the nine months ended September 30, 2019:
 Nine Months Ended September 30, 2019
(In Thousands)Progressive LeasingAaron's BusinessDAMITotal
Lease Revenues and Fees1
$1,568,584
$1,189,914
$
$2,758,498
Retail Sales2

30,561

30,561
Non-Retail Sales2

102,190

102,190
Franchise Royalties and Fees2

25,899

25,899
Interest and Fees on Loans Receivable3


25,943
25,943
Other
961

961
Total$1,568,584
$1,349,525
$25,943
$2,944,052
1 Substantially all lease revenues and fees are within the scope of ASC 842, Leases. The Company had $20.4 million of other revenue within the scope of ASC 606, Revenue from Contracts with Customers.
2
Revenue within the scope of ASC 606, Revenue from Contracts with Customers. Of the Franchise Royalties and Fees, $19.6 million is related to franchise royalty income that is recognized as the franchisee collects cash revenue from its customers. The remaining revenue is primarily related to fees collected for pre-opening services, which are being deferred and recognized as revenue over the agreement term, and advertising fees charged to franchisees. Retail sales are recognized as revenue at the point of sale. Non-retail sales are recognized as revenue upon delivery of the merchandise.
3 Revenue within the scope of ASC 310, Credit Card Interest & Fees.


AARON'S, INC AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)


The following table presents revenue by source and by segment for the nine months ended September 30, 2018:
 Nine Months Ended September 30, 2018
(In Thousands)Progressive LeasingAaron's BusinessDAMITotal
Lease Revenues and Fees1
$1,474,590
$1,122,286
$
$2,596,876
Retail Sales2

22,728

22,728
Non-Retail Sales2

151,259

151,259
Franchise Royalties and Fees2

35,140

35,140
Interest and Fees on Loans Receivable3


28,258
28,258
Other
1,478

1,478
Total$1,474,590
$1,332,891
$28,258
$2,835,739
1 Substantially all lease revenues and fees are within the scope of ASC 840, Leases. The Company had $13.0 million of other revenue within the scope of ASC 606, Revenue from Contracts with Customers.
2 Revenue within the scope of ASC 606, Revenue from Contracts with Customers. Of the Franchise Royalties and Fees, $26.6 million is related to franchise royalty income that is recognized as the franchisee collects cash revenue from its customers. The remaining revenue is primarily related to fees collected for pre-opening services, which are being deferred and recognized as revenue over the agreement term, and advertising fees charged to franchisees. Retail sales are recognized as revenue at the point of sale. Non-retail sales are recognized as revenue upon delivery of the merchandise.
3 Revenue within the scope of ASC 310, Credit Card Interest & Fees.
The following table presents revenue by source and by segment for the nine months ended September 30, 2017:
 Nine Months Ended September 30, 2017
(In Thousands)Progressive LeasingAaron's BusinessDAMITotal
Lease Revenues and Fees1
$1,137,896
$1,079,133
$
$2,217,029
Retail Sales2

21,158

21,158
Non-Retail Sales2

195,372

195,372
Franchise Royalties and Fees2

38,165

38,165
Interest and Fees on Loans Receivable3


25,669
25,669
Other
1,688

1,688
Total$1,137,896
$1,335,516
$25,669
$2,499,081
1 Substantially all revenue is within the scope of ASC 840, Leases. The Company had $2.7 million of other revenue within the scope of ASC 606, Revenue from Contracts with Customers.
2 Revenue within the scope of ASC 606, Revenue from Contracts with Customers. Of the Franchise Royalties and Fees, $35.4 million relates to franchise royalty income that is recognized as the franchisee collects cash revenue from its customers. Retail sales are recognized as revenue at the point of sale. Non-retail sales are recognized as revenue upon delivery of the merchandise.
3 Revenue within the scope of ASC 310, Credit Card Interest & Fees.


AARON'S, INC AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)


Measurement of Segment Profit or Loss and Segment Assets
The Company evaluates performance and allocates resources based on revenue growth and pre-tax profit or loss from operations. Intersegment sales are completed at internally negotiated amounts. Since the intersegment profit affects inventory valuation, depreciation and cost of goods sold are adjusted when intersegment profit is eliminated in consolidation. The Company determines earnings (loss) before income taxes for all reportable segments in accordance with U.S. GAAP. Interest expense is allocated to the Progressive Leasing and DAMI segments based on a percentage of the outstanding balances of their intercompany borrowings and of the debt incurred when they were acquired. The following is a summary of earnings (loss) before income taxes by segment:
 Three Months Ended
September 30,
 Nine Months Ended
September 30,
(In Thousands)2019 2018 2019 2018
Earnings (Loss) Before Income Taxes:       
Progressive Leasing$53,473
 $40,839
 $167,267
 $120,393
Aaron's Business1
932
 15,641
 18,658
 56,417
DAMI(2,740) (3,065) (7,133) (6,663)
Total Earnings Before Income Taxes$51,665
 $53,415
 $178,792
 $170,147

 Three Months Ended 
 September 30,
 Nine Months Ended 
 September 30,
(In Thousands)2018 2017 2018 2017
Earnings (Loss) Before Income Taxes:       
Progressive Leasing$40,839
 $27,734
 $120,393
 $101,732
Aaron's Business1
15,641
 15,484
 56,417
 85,564
DAMI(3,065) (3,997) (6,663) (8,457)
Total Earnings Before Income Taxes$53,415
 $39,221
 $170,147
 $178,839
1 Earnings before income taxes for the Aaron's Business during the nine months ended September 30, 2019 were impacted by (i) restructuring charges of $37.5 million related to closed store operating lease right-of-use asset impairment and operating lease charges, the impairment of vacant store properties, including the planned exit from one of our store support buildings, workforce reductions, and a loss on sale of 6 Canadian stores to a third party, of which $5.5 million was incurred during the three months ended September 30, 2019 and (ii) gains on insurance recoveries of $4.5 million recorded during the first and second quarters of 2019 related to payments received from and final settlements reached with insurance carriers for Hurricanes Harvey and Irma property and business interruption claims in excess of the related property insurance receivables.
1Earnings before income taxes for the Aaron's Business during the nine months ended September 30, 2018 includes athe full impairment of the PerfectHome investment of $20.1 million.
Earnings before income taxes for the Aaron's Businessmillion recorded during the nine months ended September 30, 2017 includes restructuring chargessecond quarter of $14.4 million related to store contractual lease obligations, severance costs and impairment charges in connection with the Company's strategic decision to close Company-operated stores, of which $0.8 million was incurred during the three months ended September 30, 2017.2018.
The following is a summary of total assets by segment and shared corporate-related assets.
(In Thousands)September 30,
2018
 December 31,
2017
September 30, 2019 December 31, 2018
Assets:      
Progressive Leasing$1,037,017
 $1,022,413
$1,128,831
 $1,088,227
Aaron's Business1
1,388,850
 1,261,234
1,693,574
 1,483,102
DAMI96,297
 108,306
89,951
 95,341
Other2
176,734
 300,311
307,264
 160,022
Total Assets$2,698,898
 $2,692,264
$3,219,620
 $2,826,692
1 Includes inventory (principally raw materials and work-in-process) that has been classified within lease merchandise in the condensed consolidated balance sheets of $17.9$15.8 million and $16.3$15.2 million as of September 30, 20182019 and December 31, 2017,2018, respectively.
2 Corporate-related assets that benefit multiple segments are reported as other assets.
NOTE 8. RESTRUCTURING
2019 Restructuring Program
During the first quarter of 2019, the Company initiated a restructuring program to further optimize its Company-operated Aaron's Business store portfolio, which resulted in the closure and consolidation of 154 underperforming Company-operated stores during the first nine months of 2019. The Company also further rationalized its home office and field support staff, which resulted in a reduction in employee headcount in those areas to more closely align with current business conditions.


AARON'S, INC AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)


NOTE 7. RESTRUCTURINGTotal net restructuring expenses of $5.2 million and $36.2 million were recorded for the three and nine months ended September 30, 2019 under the 2019 restructuring program, all of which were incurred within the Aaron's Business segment. Restructuring expenses for the three and nine months ended September 30, 2019 was comprised of closed store operating lease right-of-use asset impairment and operating lease charges, the impairment of vacant store properties, including the planned exit from one of our store support buildings, workforce reductions, and a loss on the sale of 6 Canadian stores to a third party. These costs were included in restructuring expenses, net in the condensed consolidated statements of earnings. The Company continually evaluates its Company-operated Aaron's Business store portfolio to determine if it will further rationalize its store base to better align with marketplace-demand. As such, future restructuring expenses related to store relocations, consolidations, and store sales to third parties may be recorded depending on future decisions made regarding our current store footprint. We also expect future restructuring expenses (reversals) due to changes in future sublease activity and potential early buyouts of leases with landlords.
2017 and 2016 Restructuring Programs
During the years ended December 31, 2017 and 2016, the Company initiated restructuring programs to rationalize its Company-operated Aaron's Business store base portfolio to better align with marketplace demand. The programs resulted in the closure and consolidation of 139 underperforming Company operatedCompany-operated stores throughout 2016, 2017, and 2018. The Company also optimized its home office staff and field support, which resulted in a reduction in employee headcount in those areas to more closely align with current business conditions.
Total net restructuring chargesexpenses of $0.5$0.3 million and $0.6$1.3 million were recorded for the three and nine months ended September 30, 2018,2019 under the 2017 and 2016 restructuring programs, all of which were incurred within the Aaron's Business segment. Restructuring activityexpenses for the three and nine months ended September 30, 20182019 was comprised principally of operating lease charges to record changes in assumptions related to Aaron's contractual lease obligations for closed stores partially offset by gains recorded on the sale of properties closed under the restructuring program. These costs were included in net restructuring expenses, net in the condensed consolidated statements of earnings. The Company does notWe expect to incur any further material charges under the 2017 and 2016future restructuring programs. However, this estimate is subjectexpenses (reversals) due to change based on future changes in assumptions for the remaining minimum lease obligations for stores closed under the restructuring programs, including changes related tofuture sublease assumptionsactivity and potential earlierearly buyouts of leases with landlords.
The following table summarizes restructuring charges for the three and nine months ended September 30, 20182019 and 2017,2018, respectively, under both plans:the three programs:
 Three Months Ended September 30,Nine Months Ended September 30,
(In Thousands)2019 20182019 2018
Right-of-Use Asset Impairment and Operating Lease Charges$1,828
 $586
$26,616
 $1,512
Fixed Asset Impairment2,174
 
4,743
 
Severance376
 
3,368
 601
Other Expenses (Reversals)73
 
1,743
 (1,176)
Loss (Gain) on Sale of Store Properties1,065
 (49)1,065
 (376)
Total Restructuring Expenses, Net$5,516
 $537
$37,535
 $561
 Three Months Ended September 30, Nine Months Ended September 30,
(In Thousands)2018 2017 2018 
20171
Contractual Lease Obligations$586
 $694
 $1,512
 $12,011
Severance (Reversals) Expense, Net
 (285) 601
 1,306
Other Reversals
 
 (1,176) 
Gain on Sale of Closed Store Properties(49) 
 (376) 
Fixed Asset Impairment
 436
 
 1,300
Restructuring Expenses, Net$537
 $845
 $561
 $14,617
1 Substantially all restructuring charges incurred during 2017 were incurred within the Aaron's Business segment. The Company also incurred restructuring charges of $0.3 million during the nine months ended September 30, 2017 within the DAMI segment related primarily to the segment's relocation of its corporate offices.
To date, the Company has incurred charges of $38.8$40.6 million under the 2016 and 2017 restructuring programs.
The following table summarizes the balances of the accruals for the restructuring programs, which are recorded in accounts payable and accrued expenses in the condensed consolidated balance sheets, and the activity for the nine months ended September 30, 2018:2019:
(In Thousands)Contractual Lease Obligations Severance
Balance at January 1, 2019$8,472
 $651
ASC 842 Transition Adjustment1
(8,472) 
Adjusted Balance at January 1, 2019
 651
Restructuring Charges
 3,368
Payments
 (2,902)
Balance at September 30, 2019$
 $1,117

(In Thousands)Contractual Lease Obligations Severance
Balance at January 1, 2018$12,437
 $2,303
Charges
 601
Adjustments1
1,512
 
Restructuring Charges1,512
 601
Payments(4,559) (1,895)
Balance at September 30, 2018$9,390
 $1,009
1 Adjustments relateUpon the adoption of ASC 842 on January 1, 2019, the Company reclassified the remaining liability for contractual lease obligations from accounts payable and accrued expenses to early buyouts of leases, changes in sublease assumptions and interest accretion.a reduction to operating lease right-of-use assets within its condensed consolidated balance sheets.


ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
Special Note Regarding Forward-Looking Information: Except for historical information contained herein, the matters set forth in this Form 10-Q are forward-looking statements. These statements are based on management’s current expectations and plans, which involve risks and uncertainties. Such forward-looking statements generally can be identified by the use of forward-looking terminology such as "may," "will," "believe," "expect," "forecast," "guidance," "intend," "could," "project," "estimate," "anticipate," "should," and similar terminology. You are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the filing date of this Quarterly Report and which involve risks and uncertainties that may cause actual results to differ materially from those set forth in these statements. These risks and uncertainties include factors such as the impact of increased regulation, changes in general economic conditions, including consumer confidence and demand for certain merchandise, increased competition, pricing pressures, the impact of legal proceedings faced by the Company, costs relating to protecting customer privacy and information security more generally and a failure to realize the expected benefits of our restructuring plans and strategic initiatives, the execution and results of our operational strategies, risks related to Progressive Leasing's "virtual" lease-to-own business, deteriorations in the business performance of our franchisees and our franchisee relationships, and the other risks and uncertainties discussed under Item 1A, "Risk Factors," in the Company's Annual Report on Form 10-K for the fiscal year ended December 31, 20172018 (the "2017"2018 Annual Report"). Except as required by law, the Company undertakes no obligation to update these forward-looking statements to reflect subsequent events or circumstances after the filing date of this Quarterly Report.
The following discussion should be read in conjunction with the condensed consolidated financial statements as of and for the three and nine months ended September 30, 20182019 and 2017,2018, including the notes to those statements, appearing elsewhere in this report. We also suggest that management’s discussion and analysis appearing in this report be read in conjunction with the management’s discussion and analysis and consolidated financial statements included in our 20172018 Annual Report.
Business Overview
Aaron’s, Inc. ("we", "our", "us" or the "Company") is a leading omnichannel provider of lease-purchase solutions. As of September 30, 2018,2019, the Company's operating and reportable segments are Progressive Leasing, Aaron's Business and DAMI.
Progressive Leasing is a virtual lease-to-own company that provides lease-purchase solutions through more thanapproximately 20,000 retail locations in 46 states and the District of Columbia. It does so by purchasing merchandise from third-party retailers desired by those retailers’ customers and, in turn, leasing that merchandise to the customers through a cancellable lease-to-own transaction. Progressive Leasing consequently has no stores of its own, but rather offers lease-purchase solutions to the customers of traditional and e-commerce retailers.
Aaron'sAaron’s Business offers furniture, consumer electronics, home appliances and accessories to consumers primarily with a month-to-month, lease-to-own agreement with no credit needed through the Company's Aaron'sits Company-operated stores in the United States and Canada andas well as through its e-commerce website.platform, Aarons.com. This operating segment also supports franchisees of its Aaron'sAaron’s stores. In addition, the Aaron'sThe Aaron’s Business segment also includes the operations of Woodhaven, Furniture Industries, which manufactures and supplies the majority of the upholstered furniture and bedding leased and sold in Company-operated and franchised stores.
DAMI partners with merchants to provide a variety of revolving credit products originated through two third-party federally insured banks to customers that may not qualify for traditional prime lending (called "second-look" financing programs).

Business Environment and Company Outlook
Like many industries, the lease-to-own industry has been transformed by the internet and virtual marketplace.marketplaces. We believe that the Progressive Leasing and DAMI acquisitions have been strategically transformational in this respect by allowing the Company to diversify its presence in the market and strengthen our business, as demonstrated by Progressive Leasing’sLeasing's significant revenue and profit growth in 2017throughout 2018 and through the first nine months of 2018.2019. The Company is also leveraging franchisee acquisition opportunities to expand into new geographic markets, enhance operational control, and benefit more fully from synergies.our business transformation initiatives on a broader scale. We believe the traditional store-basedstore based lease-to-own industry has been negatively impacted in recent periods by: (i) increased competition from a wide range of competitors, including national, regional and local operators of lease-to-own stores; virtual lease-to-own companies; traditional and e-commerce retailers; traditional and indirectly,online sellers of used merchandise; and from a growing number of various types of consumer finance companies that enable our customers to shop at traditional or online retailers; (ii) the challenges faced by many traditional "brick-and-mortar" retailers, with respect to a decrease in the number of consumers visiting those stores, especially younger consumers; (iii) the continuing economic challenges facing many traditional lease-to-own customers; and (iv)(iii) commoditization of pricing in consumer electronics. In response to these changing market conditions, we are executing a strategic plan that focuses on the following items and that we believe positions us for success over the long-term:
Improve Aaron’s store profitability;
Accelerate our omnichannel platform;
Strengthen relationships of Progressive Leasing and DAMI’s current retail and merchant partners;
Focus on converting existing pipeline into Progressive Leasing retail partners;
Drive operational excellence in our Aaron's Business stores;
Grow revenue and new customers through our omnichannel platform;
Invest and innovate to provide a superior customer experience while lowering our costs to serve; and
Champion compliance.
In July 2017, the Company acquired substantially allAccelerate our vision of the assets of the store operations of its largest franchisee. At the time of acquisition, the store operations served approximately 90,000 customers through 104 Aaron's-branded stores in 11 states primarilybusiness transformation in the Northeast.Aaron's Business at a larger scale.
We continue to invest in various Aaron's Business transformation initiatives including rapid customer onboarding, centralized decisioning and collections, and the introduction of our next generation store concepts to appeal to our changing target consumer market. In July 2018, the Company acquired substantially all of the assets of the store operations of three franchisees. At the time of the acquisitions, the franchisees operated a total of 90 Aaron's-branded stores.
The Company also acquired the store operations of five additional franchisees during the nine months ended September 30, 2018addition, we are renewing our focus on generating customer demand and three franchisees during the year ended December 31, 2017. We believe the acquisitions of franchisees benefit our omnichannel platformdriving sales conversion rates through added scale, strengthen the Company's presence in certain geographic markets,enhanced sales strategies, branding and enhance operational control to execute our business transformation initiatives.direct response marketing.
We also have taken stepscontinue to address further the expense structure of ourexecute on various Aaron's Business by completing a thorough review of our remaining store base in order to identify opportunities for rationalization.optimization initiatives, including strategic store consolidations. As a result of this evaluationthese store optimization initiatives and other cost-reduction initiatives, the Company closed 139initiated a new restructuring program during the first quarter of 2019 to further optimize its Company-operated Aaron's store base portfolio, which resulted in the closure and consolidation of 84 underperforming Company-operated stores throughout 2016, 2017, and 2018.the first three months of 2019. During the second quarter of 2019, the Company identified an additional 70 stores to be closed, consolidated, or relocated, which were all closed by the end of the third quarter. The Company also optimizedfurther rationalized its home office and field support staff, which resulted in a reduction in employee headcount in those areas to more closely align with current business conditions.
During 2017 and 2018, the Company acquired substantially all of the assets of the store operations of 111 and 152 Aaron's-branded franchised stores, respectively. The acquisitions are benefiting the Company's omnichannel platform through added scale, strengthening its presence in certain geographic markets, enhancing operational control, including compliance, and enabling the Company to execute its business transformation initiatives on a broader scale.
Highlights
The following summarizes significant highlights from the three and nine months ended September 30, 2018:2019:
The Company acquired substantially all of the assets of the store operations of three franchisees, adding 90 Aaron's-branded stores to our portfolio of Company-operated stores, for approximately $127.1 million.
The Company reported revenues of $953.1$963.8 million in the third quarter of 20182019 compared to $838.9$953.1 million for the third quarter of 2017. Earnings before income taxes increased to $53.4 million compared to $39.2 million during the third quarter of 2017.
Progressive Leasing reported revenues of $504.4 million in the third quarter of 2018, an increase of 26.6% over the third quarter of 2017. Progressive Leasing's revenue growth is due to a 26.0% increase in total invoice volume, which was generated through an increase in invoice volume per active door and a 3.8% increase in active doors. Progressive Leasing's earnings before income taxes increased to $40.8 million compared to $27.7 million during the third quarter of 2017, due mainly to its higher revenue.
Aaron's Business revenues increased to $439.2 million for the third quarter of 2018, compared to $431.7 million in the prior year. Aaron's Business lease revenue and fees increased due to the acquisitions of various franchisees during 2017 and 2018, partially offset by declines in non-retail sales to our franchisees. Same store revenues remained relatively flat in the third quarter of 2018. Earnings before income taxes decreased to $51.7 million compared to $53.4 million during the third quarter of 2018.
Progressive Leasing reported revenues of $528.9 million in the third quarter of 2019, an increase of 4.8% over the third quarter of 2018. Calculated on a basis consistent with the January 2019 adoption of ASC 842, Leases (see the "Use of Non-GAAP Financial Information" section below), Progressive Leasing revenues increased 20.1% over the third quarter of 2018. Progressive Leasing's revenue growth is due to an 18.6% increase in total invoice volume, which was driven by a 20.5% increase in invoice volume per active door.
Progressive Leasing's earnings before income taxes increased to $15.6$53.5 million compared to $40.8 million during the third quarter of 2018, due mainly to its higher revenue.

Aaron's Business revenues decreased to $426.3 million for the third quarter of 2019, compared to $439.2 million in the prior year period. The decrease is primarily due to the net reduction of 149 Company-operated stores during 2019 and a 2.9% decrease in same store revenues in the third quarter of 2019, partially offset by the acquisitions of various franchisees in 2018. The Company launched new sales and marketing initiatives during the third quarter, which led to an increase in new customer agreements but also resulted in insufficient labor capacity to handle the elevated workload on our stores. This capacity imbalance created a shortfall in collections performance which had an unfavorable impact on lease revenues, same store revenues, and write-offs in the quarter.
Aaron's Business earnings before income taxes decreased to $0.9 million during the third quarter of 2019 compared to $15.5$15.6 million in the prior year period.

Earnings before income taxes for the Aaron's Business during the third quarter of 2019 includes restructuring charges of $5.5 million related to the Company's closure and consolidation of underperforming stores.
The Company generated cash from operating activities of $363.0$350.8 million for the nine months ended September 30, 20182019 compared to $180.3$363.0 million for the comparable period in 2017.2018. The increasedecrease in net cash from operating activities was impacted by net income tax refunds of $64.8$5.5 million during the nine months ended September 30, 2018,2019, compared to net income tax paymentsrefunds of $95.7$64.8 million in 2017.the same period in 2018.
The Company returned $104.2 million to shareholders for the nine months ended September 30, 2018 through the repurchase of 2.3 million shares and the payment of our dividend, which we have paid for 31 consecutive years.
Invoice Volume. We believe that invoice volume is a key performance indicator of our Progressive Leasing segment. Invoice volume is defined as the retail price of lease merchandise acquired and then leased to customers during the period, net of returns. The following table presents total invoice volume for the Progressive Leasing segment:
For the Three Months Ended September 30 (Unaudited and In Thousands)2018 20172019 2018
Progressive Leasing Invoice Volume$355,005
 $281,724
$420,902
 $355,005
The increase in invoice volume was driven by a 20.5% increase in invoice volume per active door, partially offset by a 1.6% decrease in active doors.
Active Doors. Progressive Leasing active doors are comprised of both (i) each retail store location where at least one virtual lease-to-own transaction has been completed during the trailing three monththree-month period; and (ii) with respect to an e-commerce merchant, each state where at least one virtual lease-to-own transaction has been completed through that e-commerce merchant during the trailing three monththree-month period.
The following table presents active doors for the Progressive Leasing segment:
Active Doors at September 30 (Unaudited)2018 20172019 2018
Progressive Leasing Active Doors20,258
 19,523
19,926
 20,258
The decrease in active door count was due primarily to store consolidation in the mattress industry and our exit from a mobile phone provider, partially offset by additions in other verticals.
Same Store Revenues. We believe that changes in same store revenues are a key performance indicator of the Aaron's Business. For the three months ended September 30, 2018,2019, we calculated this amount by comparing revenues for the three months ended September 30, 20182019 to revenues for the comparable period in 20172018 for all stores open for the entire 15 month15-month period ended September 30, 2018,2019, excluding stores that received lease agreements from other acquired, closed or merged stores. For the nine months ended September 30, 2018,2019, we calculated this amount by comparing revenues for the nine months ended September 30, 20182019 to revenues for the comparable period in 20172018 for all stores open for the entire 24 month24-month period ended September 30, 2018,2019, excluding stores that received lease agreements from other acquired, closed or merged stores. Same store revenues, which were flatimpacted by lower collections activity as described above, decreased 2.9% and 0.3% for the three months ended September 30, 2018 and declined 2.1% for the nine months ended September 30, 2018.2019, respectively.
Seasonality
Our revenue mix is moderately seasonal for both our Progressive Leasing and Aaron's Business segments. Adjusting for growth, the first quarter of each year generally has higher revenues than any other quarter. This is primarily due to realizing the full benefit of business that historically gradually increases in the fourth quarter as a result of the holiday season, as well as the receipt by our customers in the first quarter of federal and state income tax refunds. Our customers will more frequently exercise the early purchase option on their existing lease agreements or purchase merchandise off the showroom floor during the first quarter of the year. We expect these trends to continue in future periods. Due to the seasonality of our business, results for any quarter are not necessarily indicative of the results that may be achieved for a full fiscal year.

Key Components of Earnings Before Income Taxes
In this management’s discussion and analysis section, we review our condensed consolidated results. For the three and nine months ended September 30, 20182019 and the comparable prior year periods, some of the key revenue, cost and expense items that affected earnings before income taxes were as follows:
Revenues. We separate our total revenues into six components: (i) lease revenues and fees; (ii) retail sales; (iii) non-retail sales; (iv) franchise royalties and fees; (v) interest and fees on loans receivable; and (vi) other. Lease revenues and fees include all revenues derived from lease agreements at Company-operated stores and retail locations serviced by Progressive Leasing.Leasing and the Aaron's Business Company-operated stores and e-commerce platform. Retail sales represent sales of both new and returned lease merchandise from our Company-operated stores. Non-retail sales primarily represent new merchandise sales to our franchisees. Franchise royalties and fees represent fees from the sale of franchise rights and royalty payments from franchisees, as well as other related income from our franchised stores. Interest and fees on loans receivable primarily represents merchant fees, finance charges and annual and other fees earned on loans originated since the DAMI acquisition, as well as the accretion of the discount on loans acquired in the acquisition.by DAMI. Other revenues primarily relate to revenues from leasing real estate properties to unrelated third parties, as well as other miscellaneous revenues.

Depreciation of Lease Merchandise. Depreciation of lease merchandise primarily reflects the expense associated with depreciating merchandise held for lease and leased to customers by Progressive Leasing and our Company-operated Aaron's stores.stores and through our e-commerce platform.
Retail Cost of Sales. Retail cost of sales represents the depreciated cost of merchandise sold through our Company-operated stores.
Non-Retail Cost of Sales. Non-retail cost of sales primarily represents the cost of merchandise sold to our franchisees.
Operating Expenses. Operating expenses include personnel costs, occupancy costs, store maintenance, provision for lease merchandise write-offs, bad debt expense, shipping and handling, advertising and marketing, software licensing expense, third-party consulting expense, intangible asset amortization expense, and the provision for loan losses, intangible asset amortization expense, software licensing expense and third-party consulting expense, among other expenses.
Restructuring Expenses, Net. Restructuring expenses primarily represent the cost of optimization efforts and cost reduction initiatives related to the Aaron's Business,Aaron’s Business' home office and field support functions. Restructuring charges,expenses, net are comprised principally of closed store contractualoperating lease obligations,right-of-use asset impairment and operating lease charges, the write-off and impairment of vacant store property, plant and equipment and properties, including the planned exit from one of our store support buildings, workforce reductions, other impairment charges and reversals of previously recorded restructuring charges.
Other Operating (Income) Expense,Income, Net. Other operating (income) expense,income, net consists of gains or losses on sales of Company-operated stores and delivery vehicles, fair value adjustments on assets held for sale, and gains or losses on other transactions involving property, plant and equipment.equipment, and gains related to property damage and business interruption insurance claim recoveries.
Interest Expense. Interest expense consists of interest incurred on the Company's fixed and variable rate debt.
Impairment of Investment.Investment. Impairment of investment consists of an other-than-temporary loss to fully impair the Company's investment in PerfectHome.
Other Non-Operating (Expense) Income, Net. Other non-operating (expense) income, net includes the impact of foreign currency remeasurement, as well as gains and losses resulting from changes in the cash surrender value of Company-owned life insurance related to the Company'sCompany’s deferred compensation plan.


Results of Operations – Three months ended September 30, 20182019 and 20172018
Three Months Ended 
 September 30,
 ChangeThree Months Ended
September 30,
 Change
(In Thousands)2018 2017 $ %2019 2018 $ %
REVENUES:              
Lease Revenues and Fees$880,871
 $755,318
 $125,553
 16.6 %$906,776
 $880,871
 $25,905
 2.9 %
Retail Sales7,620
 6,274
 1,346
 21.5
8,854
 7,620
 1,234
 16.2
Non-Retail Sales44,368
 56,443
 (12,075) (21.4)31,085
 44,368
 (13,283) (29.9)
Franchise Royalties and Fees10,153
 11,140
 (987) (8.9)8,087
 10,153
 (2,066) (20.3)
Interest and Fees on Loans Receivable9,508
 8,936
 572
 6.4
8,687
 9,508
 (821) (8.6)
Other551
 772
 (221) (28.6)319
 551
 (232) (42.1)
953,071
 838,883
 114,188
 13.6
963,808
 953,071
 10,737
 1.1
COSTS AND EXPENSES:              
Depreciation of Lease Merchandise434,593
 365,576
 69,017
 18.9
489,199
 434,593
 54,606
 12.6
Retail Cost of Sales4,877
 4,380
 497
 11.3
5,742
 4,877
 865
 17.7
Non-Retail Cost of Sales35,214
 50,750
 (15,536) (30.6)24,913
 35,214
 (10,301) (29.3)
Operating Expenses420,602
 374,157
 46,445
 12.4
383,264
 420,602
 (37,338) (8.9)
Restructuring Expenses, Net537
 845
 (308) (36.4)5,516
 537
 4,979
 nmf
Other Operating (Income) Expense, Net(38) 486
 (524) nmf
Other Operating Income, Net(329) (38) (291) nmf
895,785
 796,194
 99,591
 12.5
908,305
 895,785
 12,520
 1.4
OPERATING PROFIT57,286
 42,689
 14,597
 34.2
55,503
 57,286
 (1,783) (3.1)
Interest Income18
 344
 (326) (94.8)360
 18
 342
 nmf
Interest Expense(3,735) (4,707) (972) (20.7)(3,991) (3,735) 256
 6.9
Other Non-Operating (Expense) Income, Net(154) 895
 (1,049) nmf
Other Non-Operating Expense, Net(207) (154) (53) (34.4)
EARNINGS BEFORE INCOME TAXES53,415
 39,221
 14,194
 36.2
51,665
 53,415
 (1,750) (3.3)
INCOME TAXES9,695
 13,880
 (4,185) (30.2)11,864
 9,695
 2,169
 22.4
NET EARNINGS$43,720
 $25,341
 $18,379
 72.5 %$39,801
 $43,720
 $(3,919) (9.0)%
nmf—Calculation is not meaningful
Revenues
Information about our revenues by reportable segment is as follows:
 Three Months Ended 
 September 30,
 Change
(In Thousands)2018 2017 $ %
REVENUES:       
Progressive Leasing1
$504,407
 $398,282
 $106,125
 26.6%
Aaron's Business2
439,156
 431,665
 7,491
 1.7
DAMI3
9,508
 8,936
 572
 6.4
Total Revenues from External Customers$953,071
 $838,883
 $114,188
 13.6%
1 Segment revenue principally consists of lease revenues and fees.
2 Segment revenue principally consists of lease revenues and fees, retail sales, non-retail sales and franchise royalties and fees.
3 Segment revenue consists of interest and fees on loans receivable, and excludes the effect of interest expense.
 Three Months Ended
September 30,
 Change
(In Thousands)2019 2018 $ %
REVENUES:       
Progressive Leasing$528,850
 $504,407
 $24,443
 4.8 %
Aaron's Business426,271
 439,156
 (12,885) (2.9)
DAMI8,687
 9,508
 (821) (8.6)
Total Revenues from External Customers$963,808
 $953,071
 $10,737
 1.1 %
Refer
The following table presents revenue by source and by segment for the three months ended September 30, 2019:
 Three Months Ended September 30, 2019
(In Thousands)
Progressive Leasing1
Aaron's BusinessDAMITotal
Lease Revenues and Fees$528,850
$377,926
$
$906,776
Retail Sales
8,854

8,854
Non-Retail Sales
31,085

31,085
Franchise Royalties and Fees
8,087

8,087
Interest and Fees on Loans Receivable

8,687
8,687
Other
319

319
Total Revenues$528,850
$426,271
$8,687
$963,808
1 For the three months ended September 30, 2019, the Progressive Leasing provision for returns and uncollectible renewal payments was $78.4 million which was recorded as a reduction to Lease Revenues and Fees as a result of the Company's adoption of ASC 842, Leases. See Note 61 to ourthese condensed consolidated financial statements for additional disaggregatedmore information regarding the impacts of ASC 842 on the Company's financial results.
The following table presents revenue by source and by segment disclosures.for the three months ended September 30, 2018:
 Three Months Ended September 30, 2018
(In Thousands)Progressive LeasingAaron's BusinessDAMITotal
Lease Revenues and Fees$504,407
$376,464
$
$880,871
Retail Sales
7,620

7,620
Non-Retail Sales
44,368

44,368
Franchise Royalties and Fees
10,153

10,153
Interest and Fees on Loans Receivable

9,508
9,508
Other
551

551
Total Revenues$504,407
$439,156
$9,508
$953,071
Progressive Bad Debt Expense64,213


64,213
Total Revenues, net of Progressive Bad Debt Expense1
$440,194
$439,156
$9,508
$888,858
1 See the "Use of Non-GAAP Financial Information" section below.
Progressive Leasing. Progressive Leasing segment revenues increased primarily due to a 26.0%an increase in total invoice volume, which was driven by ana 20.5% increase in invoice volume per active door, andpartially offset a 3.8% growth1.6% decrease in active doors.doors and the recognition of a provision for returns and uncollectible renewal payments of $78.4 million as a reduction to lease revenues in accordance with ASC 842 beginning in 2019.

Aaron's Business. The acquisitions of various franchisees throughout 2017, 2018 and 2019 impacted the Aaron's Business in the form of an increase in lease revenues and fees, partially offset by lower non-retail sales and lower franchise royalties and fees during the three months ended September 30, 2019 compared to the same period in the prior year.
Aaron's Business segment revenues increased $7.5 million primarily due to the net addition of 174 Company-operated storesdecreased during the 15 month periodthree months ended September 30, 2018, which contributed2019 due to the $19.4a $13.3 million decrease in non-retail sales partially offset by a $1.5 million increase in lease revenues and fees for the three months ended September 30, 2018. This increase was offset by a $12.1 millionfees. The decrease in non-retail sales is primarily due to the net reduction of 248189 franchised stores resulting from the Company's acquisition of various franchisees during the 15 month15-month period ended September 30, 2018,2019 and decreasing demand forlower product purchases by franchisees. Lease revenues and fees increased during the three months ended September 30, 2019 primarily due to the franchisee acquisitions during 2018, partially offset by the net reduction of 149 stores during 2019 and a 2.9% decrease in same store revenues. The acquisitions of various franchiseesCompany launched new sales and marketing initiatives during 2017 and 2018 impacted Aaron's Business in the form ofthird quarter, which led to an increase in new customer agreements but also resulted in insufficient labor capacity to handle the elevated workload on our stores. This capacity imbalance created a shortfall in collections performance which had an unfavorable impact on lease revenuerevenues, same store revenues, and fees, partially offset by lower non-retail sales and franchise royaltieswrite-offs in the quarter. Aaron's Business e-commerce revenues were approximately 10% of Aaron's Business total lease revenues and fees during the three months ended September 30, 2018 compared to the same period in the prior year.2019.
DAMI. DAMI segment revenues increased due to higher interest and fee revenue recognized as a result of the growth of DAMI's post-acquisition loan portfolio subsequent to the October 15, 2015 DAMI acquisition. The balance of outstanding loans originated since the acquisition was $90.9 million as of September 30, 2018 compared to $84.2 million as of September 30, 2017.
Operating Expenses
Information about certain significant components of operating expenses for the third quarter of 20182019 as compared to the third quarter of 20172018 is as follows:
Three Months Ended 
 September 30,
 ChangeThree Months Ended
September 30,
 Change
(In Thousands)2018 2017 $ %2019 2018 $ %
Personnel Costs$164,587
 $155,717
 $8,870
 5.7%$173,762
 $164,587
 $9,175
 5.6 %
Occupancy Costs56,860
 51,590
 5,270
 10.2
59,264
 56,860
 2,404
 4.2
Provision for Lease Merchandise Write-Offs54,671
 43,512
 11,159
 25.6
68,928
 54,671
 14,257
 26.1
Bad Debt Expense64,235
 50,705
 13,530
 26.7
106
 64,235
 (64,129) (99.8)
Shipping and Handling18,392
 16,403
 1,989
 12.1
17,592
 18,392
 (800) (4.3)
Advertising9,814
 7,621
 2,193
 28.8
9,189
 9,814
 (625) (6.4)
Provision for Loan Losses6,471
 6,010
 461
 7.7
6,068
 6,471
 (403) (6.2)
Intangible Amortization8,807
 7,022
 1,785
 25.4
7,938
 8,807
 (869) (9.9)
Other Operating Expenses36,765
 35,577
 1,188
 3.3
40,417
 36,765
 3,652
 9.9
Operating Expenses$420,602
 $374,157
 $46,445
 12.4%$383,264
 $420,602
 $(37,338) (8.9)%
As a percentage of total revenues, operating expenses decreased to 44.1%39.8% in 20182019 from 44.6%44.1% in the same period in 2017.2018. Calculated on a basis consistent with the January 2019 adoption of ASC 842, Leases, operating expenses as a percentage of total revenues for the three months ended September 30, 2019 decreased to 39.8% in 2019 from 40.1% in the same period in 2018.
Personnel costs increased by $6.7$6.0 million at our Progressive Leasing segment and by $3.5 million in our Aaron's Business segment and $1.8 million at our Progressive Leasing segment. The increase in personnel costs is primarily the result ofdue to hiring to support both Aaron's Business strategic operating and business improvement initiatives, the growth of Progressive Leasing and increased labor costs in the Aaron's Business Company-operated stores due totransformation initiatives and the acquisitionsAaron's Business acquisition of 111152 franchised stores during 2017 and 103 franchised stores during the nine months ended September 30, 2018, partially offset by the closure and merger of underperforming stores and a reduction of home officestore support center and field support staff from our Aaron's Business restructuring programs in 20172018 and 2018.2019.
Occupancy costs increased primarily due to higher store maintenance expenses and the acquisition of franchisee stores, partially offset by the closure of underperforming stores as part of our restructuring actions.
The provision for lease merchandise write-offs as a percentage of lease revenues for the Progressive Leasing segment was 7.7% in 2019 compared to 7.8% in 2018, calculated on a basis consistent with the January 2019 adoption of ASC 842, Leases. The provision for lease merchandise write-offs as a percentage of lease revenues for the Aaron's Business increased to 7.4% in 2019 from 5.4% in 2018. This increase is due to the lower collections activity in the quarter resulting from the redeployment of store labor towards enhanced sales activities described above and to an increase in the number and type of promotional offerings, higher ticket leases, store closure activity and an increasing mix of e-commerce as a percentage of revenues during the three months ended September 30, 2019.
Bad debt expense decreased during the three months ended September 30, 2019. As discussed above, the Company's adoption of ASC 842 resulted in the Company classifying Progressive Leasing bad debt expense, which is reported within operating expenses in 2018 and prior periods, as a reduction of lease revenue and fees within the condensed consolidated statements of earnings beginning January 1, 2019. The bad debt expense for the three months ended September 30, 2019 relates to uncollectible merchant accounts receivable for cardholder refunded charges at DAMI.
Other operating expenses increased due to higher consulting expenses and software licensing expense incurred during the three months ended September 30, 2019.
Other Costs and Expenses
Depreciation of lease merchandise. As a percentage of total lease revenues and fees, depreciation of lease merchandise increased to 53.9% from 49.3% in the prior year period, primarily due to a shift in lease merchandise mix from the Aaron’s Business to Progressive Leasing, which is consistent with the increasing proportion of Progressive Leasing’s revenue to total lease revenue. Progressive Leasing generally experiences higher depreciation as a percentage of lease revenues because, among other factors, its merchandise has a shorter average life on lease, a higher rate of customer early buyouts, and the merchandise is generally purchased at retail prices compared to the Aaron’s Business, which procures merchandise at wholesale prices. Progressive Leasing's depreciation of lease merchandise as a percentage of Progressive Leasing's lease revenues and fees was 68.3% in 2019 compared to 68.7% in 2018, calculated on a basis consistent with the January 2019 adoption of ASC 842, Leases, due to a decrease in revenue from early buyouts, which has a lower margin, quarter over quarter. Aaron's Business depreciation of lease merchandise as a percentage of Aaron's Business lease revenues and fees decreased to 33.9% in 2019 from 35.1% in the prior year due to a decrease in revenue from early buyouts.

Retail cost of sales. Retail cost of sales as a percentage of retail sales increased to 64.9% from 64.0% primarily due to higher sales price discounting of pre-leased merchandise during 2019 as compared to 2018.
Non-retail cost of sales. Non-retail cost of sales as a percentage of non-retail sales increased to 80.1% from 79.4% primarily due to lower inventory purchase cost during 2018 as compared to 2019.
Restructuring Expenses, Net. Restructuring activity for the three months ended September 30, 2019 was comprised of expenses of $5.5 million, which were primarily to record closed store operating lease right-of-use asset impairment and operating lease charges, the impairment of vacant store properties, including the planned exit from one of our store support buildings, workforce reductions, and a loss on the sale of six Canadian stores to a third party. Restructuring activity for the three months ended September 30, 2018 was comprised of net charges of $0.5 million to record changes in assumptions related to Aaron's contractual lease obligations for closed stores partially offset by gains recognized on the sale of properties closed under the restructuring program.
Other Operating Income, Net
Information about the components of other operating income, net is as follows:
 Three Months Ended
September 30,
 Change
(In Thousands)2019 2018 $ %
Net gains on sales of delivery vehicles$(539) $(184) $(355) nmf
Impairment charges and net losses on asset dispositions, assets held for sale and other210
 146
 64
 43.8
Other operating income, net$(329) $(38) $(291) nmf
Operating Profit
Interest expense. Interest expense increased to $4.0 million in 2019 from $3.7 million in 2018 due primarily to a higher outstanding debt balance during the three months ended September 30, 2019.
Other non-operating expense, net. Other non-operating expense, net includes the impact of foreign currency remeasurement, as well as gains or losses resulting from changes in the cash surrender value of Company-owned life insurance related to the Company's deferred compensation plan. Foreign exchange remeasurement losses resulting from net changes in the value of the U.S. dollar against the Canadian dollar were not significant during the three months ended September 30, 2019 or 2018. Losses related to the changes in the cash surrender value of Company-owned life insurance were $0.1 million during the three months ended September 30, 2019 and were not significant during the three months ended September 30, 2018.
Earnings Before Income Taxes
Information about our earnings (loss) before income taxes by reportable segment is as follows:
 Three Months Ended
September 30,
 Change
(In Thousands)2019 2018 $ %
EARNINGS (LOSS) BEFORE INCOME TAXES:       
Progressive Leasing$53,473
 $40,839
 $12,634
 30.9 %
Aaron's Business932
 15,641
 (14,709) (94.0)
DAMI(2,740) (3,065) 325
 10.6
Total Earnings Before Income Taxes$51,665
 $53,415
 $(1,750) (3.3)%
The factors impacting the change in earnings before income taxes are discussed above.
Income Tax Expense
Income tax expense increased to $11.9 million for the three months ended September 30, 2019 compared to $9.7 million in the prior year comparable period due to an increase in the effective tax rate to 23.0% in 2019 from 18.2% in 2018. The increase in the effective tax rate is due to a measurement period adjustment of $2.5 million income tax benefit related to the Tax Act that was recognized during the three months ended September 30, 2018.

Results of Operations – Nine months ended September 30, 2019 and 2018
 Nine Months Ended
September 30,
 Change
(In Thousands)2019 2018 $ %
REVENUES:       
Lease Revenues and Fees$2,758,498
 $2,596,876
 $161,622
 6.2 %
Retail Sales30,561
 22,728
 7,833
 34.5
Non-Retail Sales102,190
 151,259
 (49,069) (32.4)
Franchise Royalties and Fees25,899
 35,140
 (9,241) (26.3)
Interest and Fees on Loans Receivable25,943
 28,258
 (2,315) (8.2)
Other961
 1,478
 (517) (35.0)
 2,944,052
 2,835,739
 108,313
 3.8
COSTS AND EXPENSES:       
Depreciation of Lease Merchandise1,464,887
 1,290,015
 174,872
 13.6
Retail Cost of Sales20,025
 14,695
 5,330
 36.3
Non-Retail Cost of Sales83,057
 130,302
 (47,245) (36.3)
Operating Expenses1,154,056
 1,199,171
 (45,115) (3.8)
Restructuring Expenses37,535
 561
 36,974
 nmf
Other Operating Income, Net(4,712) (286) (4,426) nmf
 2,754,848
 2,634,458
 120,390
 4.6
OPERATING PROFIT189,204
 201,281
 (12,077) (6.0)
Interest Income1,405
 374
 1,031
 nmf
Interest Expense(13,247) (11,868) 1,379
 11.6
Impairment of Investment
 (20,098) (20,098) nmf
Other Non-Operating Income, Net1,430
 458
 972
 nmf
EARNINGS BEFORE INCOME TAXES178,792
 170,147
 8,645
 5.1
INCOME TAXES40,263
 35,680
 4,583
 12.8
NET EARNINGS$138,529
 $134,467
 $4,062
 3.0 %
nmf—Calculation is not meaningful

Revenues
Information about our revenues by reportable segment is as follows:
 Nine Months Ended
September 30,
 Change
(In Thousands)2019 2018 $ %
REVENUES:       
Progressive Leasing$1,568,584
 $1,474,590
 $93,994
 6.4 %
Aaron's Business1,349,525
 1,332,891
 16,634
 1.2
DAMI25,943
 28,258
 (2,315) (8.2)
Total Revenues from External Customers$2,944,052
 $2,835,739
 $108,313
 3.8 %
The following table presents revenue by source and by segment for the nine months ended September 30, 2019:
 Nine Months Ended September 30, 2019
(In Thousands)
Progressive Leasing1
Aaron's BusinessDAMITotal
Lease Revenues and Fees$1,568,584
$1,189,914
$
$2,758,498
Retail Sales
30,561

30,561
Non-Retail Sales
102,190

102,190
Franchise Royalties and Fees
25,899

25,899
Interest and Fees on Loans Receivable

25,943
25,943
Other
961

961
Total Revenues$1,568,584
$1,349,525
$25,943
$2,944,052
1 For the nine months ended September 30, 2019, the Progressive Leasing provision for returns and uncollectible renewal payments was $193.9 million which was recorded as a reduction to Lease Revenues and Fees as a result of the Company's adoption of ASC 842, Leases. See Note 1 to these condensed consolidated financial statements for more information regarding the impacts of ASC 842 on the Company's financial results.
The following table presents revenue by source and by segment for the nine months ended September 30, 2018:
 Nine Months Ended September 30, 2018
(In Thousands)Progressive LeasingAaron's BusinessDAMITotal
Lease Revenues and Fees$1,474,590
$1,122,286
$
$2,596,876
Retail Sales
22,728

22,728
Non-Retail Sales
151,259

151,259
Franchise Royalties and Fees
35,140

35,140
Interest and Fees on Loans Receivable

28,258
28,258
Other
1,478

1,478
Total Revenues$1,474,590
$1,332,891
$28,258
$2,835,739
Progressive Bad Debt Expense160,773


160,773
Total Revenues, net of Progressive Bad Debt Expense1
$1,313,817
$1,332,891
$28,258
$2,674,966
1 See the "Use of Non-GAAP Financial Information" section below.
Progressive Leasing. Progressive Leasing segment revenues increased primarily due to an increase in total invoice volume, which was driven by an increase in invoice volume per active door, partially offset by a decrease in active doors and the recognition of a provision for returns and uncollectible renewal payments of $193.9 million as a reduction to lease revenues in accordance with ASC 842 beginning in 2019.
Aaron's Business. The acquisitions of various franchisees throughout 2017, 2018 and 2019 impacted the Aaron's Business in the form of an increase in lease revenues and fees, partially offset by lower non-retail sales and lower franchise royalties and fees during the nine months ended September 30, 2019 compared to the same period in the prior year.

Aaron's Business lease revenues and fees increased $67.6 million during the nine months ended September 30, 2019 primarily due to franchisee acquisitions during 2018, partially offset by the net reduction of 149 underperforming stores during 2019 and a 0.3% decrease in same store revenues. This increase in Aaron's Business segment lease revenues was partially offset by a $49.1 million decrease in non-retail sales primarily due to the net reduction of 228 franchisedstores resulting from the Company's acquisition of various franchisees during the 24-month period ended September 30, 2019, and lower product purchases by franchisees. Aaron's Business e-commerce revenues were approximately 9% of Aaron's Business total lease revenues and fees during the nine months ended September 30, 2019.
Operating Expenses
Information about certain significant components of operating expenses is as follows:
 Nine Months Ended
September 30,
 Change
(In Thousands)2019 2018 $ %
Personnel Costs$531,725
 $498,201
 $33,524
 6.7 %
Occupancy Costs174,833
 164,780
 10,053
 6.1
Provision for Lease Merchandise Write-Offs186,922
 146,091
 40,831
 27.9
Bad Debt Expense1,272
 160,886
 (159,614) (99.2)
Shipping and Handling56,121
 55,485
 636
 1.1
Advertising39,366
 26,197
 13,169
 50.3
Provision for Loan Losses15,291
 16,011
 (720) (4.5)
Intangible Amortization27,797
 23,745
 4,052
 17.1
Other Operating Expenses120,729
 107,775
 12,954
 12.0
Operating Expenses$1,154,056
 $1,199,171
 $(45,115) (3.8)%
As a percentage of total revenues, operating expenses decreased to 39.2% in the nine months ended September 30, 2019 from 42.3% in the same period in 2018. Calculated on a basis consistent with the January 2019 adoption of ASC 842, Leases, operating expenses as a percentage of total revenues for the nine months ended September 30, 2019 increased to 39.2% in 2019 from 38.8% in the same period in 2018.
Personnel costs increased by $18.4 million in our Aaron's Business segment and $16.0 million at our Progressive Leasing segment. The increase in personnel costs during the nine months ended September 30, 2019 is primarily due to the Aaron's Business acquisition of 152 franchised stores during 2018, hiring to support Aaron's Business transformation initiatives and the growth of Progressive Leasing, partially offset by the closure and merger of underperforming stores and a reduction of store support center and field support staff from our Aaron's Business restructuring programs in 2018 and 2019.
Occupancy costs increased primarily due to the acquisition of franchisee stores, partially offset by the closure of underperforming stores as part of our restructuring actions.
The provision for lease merchandise write-offs increased during the threenine months ended September 30, 20182019 primarily due to Progressive Leasing's revenueinvoice volume growth. The provision for lease merchandise write-offs as a percentage of lease revenues for the Progressive Leasing segment increased to 6.8%was 7.4% in both 2019 and 2018, from 6.2% in 2017 due to an expected shift in Progressive Leasing's portfolio mix.calculated on a basis consistent with the January 2019 adoption of ASC 842, Leases. The provision for lease merchandise write-offs as a percentage of lease revenues for the Aaron's Business increased to 5.4%5.9% in 20182019 from 5.2%4.4% in 2017.2018. This increase is due to the lower collections activity in the third quarter of 2019 resulting from the redeployment of store labor towards enhanced sales activities and to an increase in the number and type of promotional offerings, higher ticket leases, store closure activity and an increasing mix of e-commerce as a percentage of revenues during the nine months ended September 30, 2019.
Bad debt expense decreased during the nine months ended September 30, 2019. As discussed above, the Company's adoption of ASC 842 resulted in the Company classifying Progressive Leasing bad debt expense, which is reported within operating expenses in 2018 and prior periods, as a reduction of lease revenue and fees within the condensed consolidated statements of earnings beginning January 1, 2019. The bad debt expense for the nine months ended September 30, 2019 relates to uncollectible merchant accounts receivable for cardholder refunded charges at DAMI.
Advertising expense increased during the nine months ended September 30, 2019 due to the increase in invoice volume from Progressive Leasing as discussed above. Progressive Leasing's bad debt expense as a percentage of Progressive Leasing's revenues remained consistent at 12.7% for both periods.
ShippingAaron's Business rebranding campaign and handling expense increased due to a shortage of trucking labor in relation to marketplace demand and higher fuel costs.direct response marketing initiatives.
Intangible amortization expense increased primarily due to additional intangible assets recorded as a result of the acquisition of 103152 franchised stores throughout 2018.
Other operating expenses increased due to higher merchant expenses at Progressive Leasing due to the growth in invoice volume and higher software licensing expense incurred during the nine months ended September 30, 2018.2019.

Other Costs and Expenses
Depreciation of lease merchandise. As a percentage of total lease revenues and fees, depreciation of lease merchandise increased to 49.3%53.1% from 48.4%49.7% in the prior year period, primarily due to a shift in lease merchandise mix from the Aaron's Business to Progressive Leasing, which is consistent with the increasing proportion of Progressive Leasing's revenue to total lease revenue. Progressive Leasing generally experiences higher depreciation as a percentage of lease revenues because, among other factors, its merchandise has a shorter average life on lease, a higher rate of early buyouts, and the merchandise is generally purchased at retail prices compared to the Aaron's Business, which procures merchandise at wholesale prices. Progressive Leasing's depreciation of lease merchandise as a percentage of Progressive Leasing's lease revenues and fees increasedwas 68.0% in 2019 compared to 59.9%69.2% in 2018, from 59.6% incalculated on a basis consistent with the prior year periodJanuary 2019 adoption of ASC 842, Leases, due to an increasea decrease in revenue from early buyouts, which has a lower margin, quarter over quarter. Aaron's Business depreciation of lease merchandise as a percentage of Aaron's Business lease revenues and fees decreased to 35.1%33.5% in 20182019 from 35.9%34.0% in the prior year, which was primarily driven by changes in merchandising and pricing strategies in 2018 compared to the prior year period.year.
Retail cost of sales. Retail cost of sales as a percentage of retail sales decreasedincreased to 64.0%65.5% from 69.8%64.7% primarily due to lower inventory purchase cost.higher discounting of pre-leased merchandise during 2019 as compared to 2018.
Non-retail cost of sales. Non-retail cost of sales as a percentage of non-retail sales decreased to 79.4%81.3% from 89.9%86.1% primarily due to lower inventory purchase cost during 20182019 as compared to 2017.2018.
Restructuring Expenses, Net. The Company's restructuring actions relate to announced closures and consolidations of underperforming Company-operated Aaron's stores and workforce reductions in our home office and field support operations in prior periods. Restructuring activity for the threenine months ended September 30, 2018 was comprised2019 resulted in expenses of charges of $0.6$37.5 million, which were primarily to record changes in assumptions related to Aaron's contractualclosed store operating lease obligations for closed stores, partially offset by gainsright-of-use asset impairment and operating lease charges, the impairment of less than $0.1 million recognized onvacant store properties, including the saleplanned exit from one of properties closed under the restructuring program.our store support buildings, workforce reductions, and other impairment charges.
Other Operating (Income) Expense,Income, Net
Information about the components of other operating (income) expense,income, net is as follows:
Three Months Ended 
 September 30,
 ChangeNine Months Ended
September 30,
 Change
(In Thousands)2018 2017 $ %2019 2018 $ %
Losses (gains) on sales of stores and customer agreements$
 $(232) $232
 nmf
$4
 $(46) $50
 nmf
Net gains on sales of delivery vehicles(184) (126) (58) (46.0)(869) (629) (240) (38.2)
Gain on insurance recoveries(4,527) 
 (4,527) nmf
Impairment charges and net losses on asset dispositions, assets held for sale and other146
 844
 (698) (82.7)680
 389
 291
 74.8
Other operating (income) expense, net$(38) $486
 $(524) nmf
Other operating income, net$(4,712) $(286) $(4,426) nmf
nmf—Calculation is not meaningful
The gain on insurance recoveries of $4.5 million during the nine months ended September 30, 2019 relates to payments received from insurance carriers for Hurricanes Harvey and Irma property and business interruption claims in excess of the related property insurance receivables.
Operating Profit
Interest expense.Interest expense decreasedincreased to $3.7$13.2 million for the nine months ended September 30, 2019 from $11.9 million in 2018 from $4.7 million in 2017 due primarily to a lowerhigher outstanding debt balance during the threenine months ended September 30, 2018.2019.
Impairment of investment. During the nine months ended September 30, 2018, the Company recorded an other-than-temporary loss of $20.1 million to impair its remaining outstanding investment in PerfectHome.

Other non-operating (expense) income, net. Other non-operating (expense) income, net includes the impact of foreign currency remeasurement, as well as gains or losses resulting from changes in the cash surrender value of Company-owned life insurance related to the Company's deferred compensation plan. Included in other non-operating income, net were foreignForeign exchange remeasurement gains and losses of $0.1 million and gains of $0.7 millionwere not significant during the threenine months ended September 30, 2018 and 2017, respectively. These net losses and2019 or 2018. Net gains result from changes in the value of the U.S. dollar against the British pound and Canadian dollar. Gains related to the changes in the cash surrender value of Company-owned life insurance were not significant$1.5 million and $0.4 million during the threenine months ended September 30, 2019 and 2018, and were $0.2 million during the three months ended September 30, 2017.

respectively.
Earnings Before Income Taxes
Information about our earnings (loss) before income taxes by reportable segment is as follows:
Three Months Ended 
 September 30,
 ChangeNine Months Ended
September 30,
 Change
(In Thousands)2018 2017 $ %2019 2018  %
EARNINGS (LOSS) BEFORE INCOME TAXES:              
Progressive Leasing$40,839
 $27,734
 $13,105
 47.3%$167,267
 $120,393
 $46,874
 38.9 %
Aaron's Business15,641
 15,484
 157
 1.0
18,658
 56,417
 (37,759) (66.9)
DAMI(3,065) (3,997) 932
 23.3
(7,133) (6,663) (470) (7.1)
Total Earnings Before Income Taxes$53,415
 $39,221
 $14,194
 36.2%$178,792
 $170,147
 $8,645
 5.1 %
The factors impacting the change in earnings before income taxes are discussed above.
Income Tax Expense
Income tax expense decreasedincreased to $9.7$40.3 million for the threenine months ended September 30, 20182019 compared to $13.9$35.7 million for the same period in the prior year comparable period2018 due to a decreasean increase in the effective tax rate to 18.2%22.5% in 20182019 from 35.4%21.0% in 2017.2018. The decreaseincrease in the effective tax rate is primarily the result of the Tax Act, which was signed into law on December 22, 2017. The Tax Act, among other things, (i) lowered the U.S. corporate income tax rate from 35% to 21% effective January 1, 2018; (ii) provided for 100% expense deduction of certain qualified depreciable assets, including lease merchandise inventory, purchased after September 27, 2017 (but would be phased down starting in 2023); and (iii) failed to extend the manufacturing deduction that expired in 2017 under the terms of previous tax law. Separately, our effective tax rate was reduced as a result of a measurement period adjustment of $2.5 million income tax benefit related to the Tax Act that was recognized during the three months ended September 30, 2018 as well as the recognition of higher excess tax benefits related to stock compensation activity during the three months ended September 30, 2018 as compared to the prior year.

Results of Operations – Nine months ended September 30, 2018 and 2017
 Nine Months Ended 
 September 30,
 Change
(In Thousands)2018 2017 $ %
REVENUES:       
Lease Revenues and Fees$2,596,876
 $2,217,029
 $379,847
 17.1 %
Retail Sales22,728
 21,158
 1,570
 7.4
Non-Retail Sales151,259
 195,372
 (44,113) (22.6)
Franchise Royalties and Fees35,140
 38,165
 (3,025) (7.9)
Interest and Fees on Loans Receivable28,258
 25,669
 2,589
 10.1
Other1,478
 1,688
 (210) (12.4)
 2,835,739
 2,499,081
 336,658
 13.5
COSTS AND EXPENSES:       
Depreciation of Lease Merchandise1,290,015
 1,072,972
 217,043
 20.2
Retail Cost of Sales14,695
 13,711
 984
 7.2
Non-Retail Cost of Sales130,302
 174,653
 (44,351) (25.4)
Operating Expenses1,199,171
 1,033,530
 165,641
 16.0
Restructuring Expenses561
 14,617
 (14,056) (96.2)
Other Operating Income, Net(286) (586) 300
 51.2
 2,634,458
 2,308,897
 325,561
 14.1
OPERATING PROFIT201,281
 190,184
 11,097
 5.8
Interest Income374
 1,696
 (1,322) (77.9)
Interest Expense(11,868) (16,074) (4,206) (26.2)
Impairment of Investment(20,098) 
 20,098
 nmf
Other Non-Operating Income, Net458
 3,033
 (2,575) (84.9)
EARNINGS BEFORE INCOME TAXES170,147
 178,839
 (8,692) (4.9)
INCOME TAXES35,680
 63,863
 (28,183) (44.1)
NET EARNINGS$134,467
 $114,976
 $19,491
 17.0 %
nmf—Calculation is not meaningful
Revenues
Information about our revenues by reportable segment is as follows:
 Nine Months Ended 
 September 30,
 Change
(In Thousands)2018 2017 $ %
REVENUES:       
Progressive Leasing1
$1,474,590
 $1,137,896
 $336,694
 29.6 %
Aaron's Business2
1,332,891
 1,335,516
 (2,625) (0.2)
DAMI3
28,258
 25,669
 2,589
 10.1
Total Revenues from External Customers$2,835,739
 $2,499,081
 $336,658
 13.5 %
1 Segment revenue consists of lease revenues and fees.
2 Segment revenue principally consists of lease revenues and fees, retail sales, non-retail sales and franchise royalties and fees.
3 Segment revenue consists of interest and fees on loans receivable, and excludes the effect of interest expense.
Refer to Note 6 to our condensed consolidated financial statements for additional disaggregated revenue by segment disclosures.
Progressive Leasing. Progressive Leasing segment revenues increased primarily due to an increase in total invoice volume, which was driven by an increase in invoice volume per active door and growth in active doors.

Aaron's Business. Aaron's Business segment revenues decreased primarily due to a $44.1 million decrease in non-retail sales, partially offset by a $43.2 million increase in lease revenues and fees. The decrease in non-retail sales was mainly due to the net reduction of 271 franchised stores resulting primarily from the Company's acquisition of various franchisees and decreasing demand for product by franchisees during the 24-month period ended September 30, 2018. Lease revenues and fees increased due to the acquisition of various franchisees during 2017 and the first nine months of 2018, partially offset by the closure of underperforming stores as part of the Company's restructuring actions.
DAMI. DAMI segment revenues increased due to higher interest and fee revenue recognized as a result of the growth of DAMI's post-acquisition loan portfolio subsequent to the October 15, 2015 DAMI acquisition. The balance of loans originated since the acquisition was $90.9 million as of September 30, 2018compared to $84.2 million as of September 30, 2017.
Operating Expenses
Information about certain significant components of operatingnon-deductible expenses is as follows:
 Nine Months Ended 
 September 30,
 Change
(In Thousands)2018 2017 $ %
Personnel Costs$498,201
 $452,608
 $45,593
 10.1 %
Occupancy Costs164,780
 148,465
 16,315
 11.0
Provision for Lease Merchandise Write-Offs146,091
 107,450
 38,641
 36.0
Bad Debt Expense160,886
 118,749
 42,137
 35.5
Shipping and Handling55,485
 49,111
 6,374
 13.0
Advertising26,197
 27,938
 (1,741) (6.2)
Provision for Loan Losses16,011
 15,140
 871
 5.8
Intangible Amortization23,745
 20,501
 3,244
 15.8
Other Operating Expenses107,775
 93,568
 14,207
 15.2
Operating Expenses$1,199,171
 $1,033,530
 $165,641
 16.0 %
As a percentage of total revenues, operating expenses increased to 42.3% in the nine months ended September 30, 2018 from 41.4% in the same period in 2017.
Personnel costs increased by $26.7 million in our Aaron's Business segment and $17.5 million at our Progressive Leasing segment. The increase in personnel costs during the nine months ended September 30, 2018 is primarily the result of hiring to support both Aaron's Business strategic operating and business improvement initiatives, the growth of Progressive Leasing, increased labor costs in the Aaron's Business Company-operated stores due to the acquisitions of 111 franchised stores during 2017 and 103 franchised stores during the nine months ended September 30, 2018 and higher stock-based compensation expense, partially offset by the closure and merger of underperforming stores and a reduction of home office and field support staff from our Aaron's Business restructuring programs in 2017 and 2018.
Occupancy costs increased primarily due to higher store maintenance expenses and the acquisition of franchisee stores, partially offset by the closure of underperforming stores as part of our restructuring actions.
The provision for lease merchandise write-offs increased during the nine months ended September 30, 2018 due primarily to Progressive Leasing's revenue growth. The provision for lease merchandise write-offs as a percentage of lease revenues for the Progressive Leasing segment increased to 6.6% in 20182019 compared to 5.5% in the same period in 2017 due to an expected shift in Progressive Leasing's portfolio mix. The provision for lease merchandise write-offs as a percentage2018 and measurement period adjustments of lease revenues for the Aaron's Business increased to 4.4% in 2018 compared to 4.1% in the same period in 2017.
Bad debt expense increased due$2.3 million income tax benefits related to the increase in invoice volume from Progressive Leasing as discussed above. Progressive Leasing's bad debt expense as a percentage of Progressive Leasing's revenues increased to 10.9% in 2018 compared to 10.4% in the same period in 2017 due primarily to an expected shift in Progressive Leasing's portfolio mix.
Shipping and handling expense increased due to a shortage of trucking labor in relation to marketplace demand and higher fuel costs.
Intangible amortization expense increased primarily due to additional intangible assets recorded as a result of the acquisitions of 111 franchised stores during 2017 and 103 franchised storesTax Act that were recognized during the nine months ended September 30, 2018.
Other operating expenses increased due to higher third-party consulting costs, including legal and other expenses associated with the Company's investment in and the insolvency of PerfectHome, and higher software licensing expense.

Other Costs and Expenses
Depreciation of lease merchandise. As a percentage of total lease revenues and fees, depreciation of lease merchandise increased to 49.7% from 48.4% in the prior year period, primarily due to a shift in lease merchandise mix from the Aaron's Business to Progressive Leasing, which is consistent with the increasing proportion of Progressive Leasing's revenue to total lease revenue. Progressive Leasing generally experiences higher depreciation as a percentage of lease revenues because, among other factors, its merchandise has a shorter average life on lease, a higher rate of early buyouts, and the merchandise is generally purchased at retail prices compared to the Aaron's Business, which procures merchandise at wholesale prices. Progressive Leasing's depreciation of lease merchandise as a percentage of Progressive Leasing's lease revenues and fees increased to 61.6% in 2018 from 60.9% in the prior year due to an increase in revenue from early buyouts, which has a lower margin, year over year. Aaron's Business depreciation of lease merchandise as a percentage of Aaron's Business lease revenues and fees decreased to 34.0% in 2018 from 35.2% in the prior year, which was primarily driven by changes in merchandising and pricing strategies in 2018 compared to the prior year period.
Retail cost of sales. Retail cost of sales as a percentage of retail sales decreased to 64.7% from 64.8% primarily due to lower inventory purchase cost during 2018 as compared to 2017.
Non-retail cost of sales. Non-retail cost of sales as a percentage of non-retail sales decreased to 86.1% from 89.4% primarily due to lower inventory purchase cost during 2018 as compared to 2017.
Restructuring Expenses, Net. In connection with the announced closure and consolidation of underperforming Company-operated Aaron's stores and workforce reductions in our home office and field support operations, net restructuring charges of $0.6 million were incurred during the nine months ended September 30, 2018. The charges are primarily comprised of $1.5 million related to additional charges for changes in estimates to the Aaron's store contractual lease obligations for closed stores and $0.6 million related to workforce reductions, partially offset by $1.2 million related to reversals of previously recorded restructuring charges and gains of $0.4 million recognized from the sale of the associated properties of stores closed under the restructuring program.
Other Operating Income, Net
Information about the components of other operating income, net is as follows:
 Nine Months Ended 
 September 30,
 Change
(In Thousands)2018 2017 $ %
Net gains on sales of stores$(46) $(609) $563
 92.4 %
Net gains on sales of delivery vehicles(629) (918) 289
 31.5
Impairment charges and net losses on asset dispositions, assets held for sale and other389
 941
 (552) (58.7)
Other operating income, net$(286) $(586) $300
 51.2 %
Operating Profit
Interest income. Interest income decreased to $0.4 million during the nine months ended September 30, 2018 from $1.7 million for the comparable period in 2017 due to the discontinuation of accruing interest income related to the PerfectHome notes effective April 1, 2017.
Interest expense.Interest expense decreased to $11.9 million for the nine months ended September 30, 2018 from $16.1 million in 2017 due primarily to a lower outstanding debt balance during the nine months ended September 30, 2018.
Impairment of investment. During the nine months ended September 30, 2018, the Company recorded an other-than-temporary loss of $20.1 million to impair its remaining outstanding investment in PerfectHome. During the second quarter of 2018, PerfectHome's liquidity deteriorated significantly due to continuing operating losses and the senior lender's decision to no longer provide additional funding under a secured revolving debt agreement resulting from PerfectHome's default of certain covenants. Additionally, the senior lender notified PerfectHome in May 2018 of its intent to exercise remedies available under its credit documentation, which included the right to call its outstanding debt. Furthermore, the U.K. governing authority for rent-to-own companies, the Financial Conduct Authority, proposed new regulatory measures which could adversely affect PerfectHome's business. In July 2018, PerfectHome entered into the U.K.’s insolvency process and was subsequently acquired by the senior lender. The Company believes it will not receive any further payments on its subordinated secured Notes.

Other non-operating income, net. Other non-operating income, net includes the impact of foreign currency remeasurement, as well as gains resulting from changes in the cash surrender value of Company-owned life insurance related to the Company's deferred compensation plan. Included in other non-operating income, net were foreign exchange remeasurement gains of $0.1 million and $1.9 million during the nine months ended September 30, 2018 and 2017, respectively. These net gains result from changes in the value of the U.S. dollar against the British pound and Canadian dollar. Gains related to the changes in the cash surrender value of Company-owned life insurance were $0.4 million and $1.1 million during the nine months ended September 30, 2018 and 2017, respectively.
Earnings Before Income Taxes
Information about our earnings (loss) before income taxes by reportable segment is as follows:
 Nine Months Ended 
 September 30,
 Change
(In Thousands)2018 2017  %
EARNINGS (LOSS) BEFORE INCOME TAXES:       
Progressive Leasing$120,393
 $101,732
 $18,661
 18.3 %
Aaron's Business56,417
 85,564
 (29,147) (34.1)
DAMI(6,663) (8,457) 1,794
 21.2
Total Earnings Before Income Taxes$170,147
 $178,839
 $(8,692) (4.9)%
The factors impacting the change in earnings before income taxes are discussed above.
Income Tax Expense
Income tax expense decreased to $35.7 million for the nine months ended September 30, 2018 compared to $63.9 million for the same period in 2017 due to a decrease in the effective tax rate to 21.0% in 2018 from 35.7% in 2017. Thedecrease in the effective tax rate is primarily the result of the Tax Act, which was signed into law on December 22, 2017. The Tax Act, among other things, (i) lowered the U.S. corporate income tax rate from 35% to 21% effective January 1, 2018; (ii) provided for 100% expense deduction of certain qualified depreciable assets, including lease merchandise inventory, purchased after September 27, 2017 (but would be phased down starting in 2023); and (iii) failed to extend the manufacturing deduction that expired in 2017 under the terms of previous tax law. Separately, our effective tax rate was reduced as a result of Tax Act measurement period adjustments of $2.3 million and the recognition of higher excess tax benefits related to stock compensation activity during the nine months ended September 30, 2018 as compared to the prior year period.


Overview of Financial Position
The major changes in the condensed consolidated balance sheet from December 31, 20172018 to September 30, 20182019 include:
Cash and cash equivalents decreased $16.1increased $135.0 million to $35.0$150.3 million at September 30, 2018.2019. For additional information, refer to the "Liquidity and Capital Resources" section below.
Investments declined due to the full impairment of the PerfectHome Notes as discussed above.
Goodwill increased $80.5 million due primarily to goodwill recorded asAs a result of the franchisee acquisitions executed duringadoption of ASC 842 as of January 1, 2019, the third quarterCompany has operating lease right-of-use assets and operating lease liabilities of 2018. Refer to Note 2 to the condensed consolidated financial statements for further details regarding the acquisition accounting for these franchisees.
$330.5 million and $374.4 million, respectively, as of September 30, 2019.
Income tax receivable decreased $70.3$13.2 million due primarily to net income tax refunds net of tax$5.5 million received during the nine months ended September 30, 2019.
Accounts payable and accrued expenses decreased $38.9 million primarily due to the seasonality of the Company's lease merchandise purchases and timing of related payments. Additionally, upon transition to ASC 842, the remaining balances of the Company's deferred rent, lease incentives, and closed store reserve, which were previously recorded within accounts payable and accrued expenses, were reclassified as a reduction to the operating lease right-of-use asset in the accompanying condensed consolidated balance sheet.
Debt decreased $71.5$77.6 million due primarily to scheduled repayments of $95.0 million on the Company's senior unsecured notes and term loan, including repayment of the remaining $25.0 million outstanding under its 3.95% senior unsecured notes, partially offset by net borrowings of $25.0 million on the Company's revolving credit facility.
Refer to "Liquidity and Capital Resources" below for further details regarding the Company's financing arrangements.notes.
Liquidity and Capital Resources
General
Our primary capital requirements consist of buying merchandise for the operations of Progressive Leasing and the Aaron'sAaron’s Business. As we continue to grow, the need for additional lease merchandise is expected to remain our major capital requirement. Other capital requirements include (i) purchases of property, plant and equipment; (ii) expenditures for acquisitions, including franchisee acquisitions; (iii) expenditures related to our corporate operating activities; (iv) personnel expenditures; (v) income tax payments; (vi) funding of loan receivablesloans receivable for DAMI; and (vii) servicing our outstanding debt obligations. The Company has also historically paid quarterly cash dividends and periodically repurchases stock. Our capital requirements have been financed through:
cash flows from operations;
private debt offerings;
bank debt; and
stock offerings.
As of September 30, 2018,2019, the Company had $35.0$150.3 million of cash and $364.0$386.2 million of availability under its revolving credit facility.
Cash Provided by Operating Activities
Cash provided by operating activities was $363.0$350.8 million and $180.3$363.0 million during the nine months ended September 30, 20182019 and 2017,2018, respectively. The $182.7$12.2 million increasedecrease in operating cash flows was primarily driven by net tax refunds of $64.8$5.5 million during the nine months ended September 30, 20182019 compared to net tax paymentsrefunds of $95.7$64.8 million paid during the nine months ended September 30, 2017. The Tax Act changed previous tax laws by providing for 100% expense deduction of the Company's lease merchandise inventory purchased by the Company after September 27, 2017. As a result of the provisions in the Tax Act not being enacted until December 22, 2017, the Company made more than the required estimated federal tax liability payments in 2017 and therefore qualified for and received a refund related to 2017 income tax payments during the nine months ended September 30, 2018. Other changes in cash provided by operating activities are discussed above in our discussion of results for the nine months ended September 30, 2018.2019.
Cash Used in Investing Activities
Cash used in investing activities was $192.3$83.2 million and $185.8$192.3 million during the nine months ended September 30, 20182019 and 2017,2018, respectively. The $6.6$109.2 million increasedecrease in investing cash outflows was primarily due to $128.2 million lower outflows for the acquisition of businesses and customer agreements, partially offset by (i) $10.8$14.1 million of additional outflows related to the purchase of property, plant and equipment;equipment and (ii) $4.7$3.6 million lower proceeds from the sale of property, plant and equipment, partially offset by $7.4 million lower net cash outflows on investments in DAMI loans receivable and $1.2 million lower outflows as a result of the acquisition of businesses and customer agreements during the nine months ended September 30, 20182019 as compared to the same period in 2017.2018.


Cash Used in Financing Activities
Cash used in financing activities was $186.7$132.7 million and $176.9$186.7 million during the nine months ended September 30, 20182019 and 2017,2018, respectively. The$9.8 $54.0 million increasedecrease in financing cash outflows was primarily due to (i) a $65.7$60.6 million increasedecrease in the Company's repurchases of outstanding common stock in 2018 compared to 2017; and (ii) an $11.3partially offset by a $6.5 million increase in cash payments to tax authorities for shares withheld from employees as partnet repayments of our long-term incentive programdebt during the nine months ended September 30, 2018, partially offset by a $37.4 million decrease in repayments of debt and a $22.1 million increase in borrowings2019 as compared to the nine months ended September 30, 2017.same period in 2018.

Share Repurchases
We purchase our stock in the market from time to time as authorized by our Board of Directors. During the nine months ended September 30, 2018,2019, the Company purchased approximately 2,300,500642,284 shares for $100.0$39.4 million. As of September 30, 2018,2019, we have the authority to purchase additional shares up to our remaining authorization limit of $400.0$291.8 million.
Dividends
We have a consistent history of paying dividends, having paid quarterly cash dividends for 3132 consecutive years. At its November 20172018 meeting, our board of directors increased the quarterly dividend to $0.030$0.035 per share from $0.0275$0.03 per share. Aggregate dividend payments for the nine months ended September 30, 20182019 were $4.2$7.1 million.
Subject to sufficient operating profits, any future capital needs and other contingencies, we currently expect to continue our policy of paying quarterly cash dividends.
Debt Financing
As of September 30, 2018, $87.52019, $225.0 million in term loans were outstanding under theour term loan and revolving credit agreement that matures on September 18, 2022. The total available credit under our revolving credit facility as of September 30, 20182019 was $364.0$386.2 million. The revolving credit and term loan agreement includes an uncommitted incremental facility increase option (an "accordion facility") which, subject to certain terms and conditions, permits the Company at any time prior to the maturity date to request an increase in extensions of credit available thereunder by an aggregate additional principal amount of up to $250.0 million.
On October 23, 2018, the Company amended its second amended and restated revolving credit and term loan agreement (the "Amended Agreement") primarily to increase the term loan to $225.0 million from the $87.5 million remaining principal outstanding. The Company intends to use the incremental borrowings for general corporate and working capital purposes and for the repayment of outstanding borrowings under the revolver. The maturity date for the $225.0 million term loan is September 2022. The interest rate on the term loan remains unchanged. The Company also amended its franchise loan facility to (i) reduce the total commitment amount from $85.0 million to $55.0 million; and (ii) extend the maturity date to October 23, 2019.
As of September 30, 2018,2019, the Company had outstanding $180.0$120.0 million in aggregate principal amount of senior unsecured notes issued in a private placement in connection with the April 14, 2014 Progressive Leasing acquisition. The notes bear interest at the rate of 4.75% per year and mature on April 14, 2021. Quarterly payments of interest commenced July 14, 2014, and annual principal payments of $60.0 million each commenced April 14, 2017. During the nine months ended September 30, 2018, the Company repaid the remaining $25.0 million outstanding under its 3.95% senior unsecured notes originally issued in a private placement in July 2011.
Our revolving credit and term loan agreement contains certain financial covenants, which include requirements that the Company maintain ratios of (i) adjusted EBITDA plus lease expense to fixed charges of no less than 2.50:1.00 and (ii) total debt to adjusted EBITDA of no greater than 3.00:1.00. In each case, adjusted EBITDA refers to the Company’s consolidated net income before interest income and tax expense, depreciation (other than lease merchandise depreciation), amortization expense, and other cash and non-cash charges. If we fail to comply with these covenants, we will be in default under these agreements, and all amounts could become due immediately. We are in compliance with all of these covenants at September 30, 20182019 and believe that we will continue to be in compliance in the future.


Commitments
Income Taxes
During the nine months ended September 30, 2018,2019, we received net tax refunds of $64.8$5.5 million. Within the next three months, we anticipate a federal refund of $4.9we will make $1.0 million in estimated tax payments for U.S. federal income taxes and estimated payments of $3.0$0.3 million for Canadian income taxes as well as an estimated $1.0 million for state and Canadian income taxes.
The Tax Act, which was enacted in December 2017, provides for 100% expense deduction of certain qualified depreciable assets, including lease merchandise inventory, purchased by the Company after September 27, 2017 (but would be phased down starting in 2023). Because of our sales and lease ownership model, in which the Company remains the owner of merchandise on lease, we benefit more from bonus depreciation, relatively, than traditional furniture, electronics and appliance retailers. The Company made periodic tax payments throughout 2017 based on the tax laws in effect at that time. As a result of the Tax Act, the Company applied for and received, during the three months ended March 31, 2018, a $77 million refund from the Internal Revenue Service (the "IRS") for the 2017 tax year.
We estimate the tax deferral associated with bonus depreciation from the Tax Act and the prior tax legislation is approximately $168.0$282.0 million as of December 31, 2017,2018, of which approximately 88%87% is expected to reverse in 20182019 and most of the remainder during 2019.2020. These amounts exclude bonus depreciation the Company will receive on qualifying expenditures after December 31, 2017.
Leases
The Company leases various properties and other assets in the normal course of business, including certain properties under capital leases with related parties. Our lease agreements are more fully described in Note 7 to the consolidated financial statements in the 2017 Annual Report.2018.
Franchise Loan Guarantee
We have guaranteed the borrowings of certain independent franchisees under a franchise loan agreement with several banks, under which the maximum facility commitment amount under the franchisee loan program was $85.0$55.0 million as of September 30, 2018. On October 23, 2018, the Company amended its franchise loan facility to (i) reduce the total commitment amount from $85.0 million to $55.0 million; and (ii) extend the maturity date to October 23, 2019.
At September 30, 2018,2019, the total amount that we might be obligated to repay in the event franchisees defaulted was $41.0$29.8 million. However, due to franchisee borrowing limits, we believe any losses associated with defaults would be substantially mitigated through recovery of lease merchandise and other assets. Since the inception of the franchise loan program in 1994, we have had no significant associated losses. We believe the likelihood that the Company would fund any significant amounts in connection with these commitments to be remote. On October 11, 2019, the Company amended its franchise loan facility to (i) reduce the total commitment amount from $55.0 million to $40.0 million; and (ii) extend the maturity date to October 22, 2020.
Contractual Obligations and Commitments
As part of our ongoing operations, we enter into various arrangements that obligate us to make future payments, including debt agreements, operating leases, and other purchase obligations. The future cash commitments owed under these arrangements generally fluctuate in the normal course of business as we, for example, borrow on or pay down our revolving lines of credit, make scheduled payments on other debt, leases or purchase obligations and renegotiate arrangements or enter into new arrangements. Nonetheless, as of September 30, 2018,2019, there were no material changes outside the normal course of business in our material cash commitments and contractual obligations from those reported in our Annual Report on Form 10-K for the year ended December 31, 2017.2018.

Unfunded Lending Commitments
The Company, through its DAMI business, has unfunded lending commitments totaling approximately $350.4$262.3 million and $354.5$316.4 million as of September 30, 20182019 and December 31, 2017,2018, respectively, that do not give rise to revenues and cash flows. These unfunded commitments arise in the ordinary course of business from credit card agreements with individual cardholders that give them the ability to borrow, against unused amounts, up to the maximum credit limit assigned to their account. While these unfunded amounts represented the total available unused lines of credit, the Company does not anticipate that all cardholders will utilize their entire available line at any given point in time. Commitments to extend unsecured credit are agreements to lend to a cardholder so long as there is no violation of any condition established in the contract. Commitments generally have fixed expiration dates or other termination clauses. Since many of the commitments are expected to expire without being drawn upon, the total commitment amounts do not necessarily represent future cash requirements. The reserve for losses on unfunded loan commitments, which is included in accounts payable and accrued expenses in the condensed consolidated balance sheets, is calculated by the Company based on historical customer usage of available credit and is approximately $0.7 million and $0.6$0.5 million as of September 30, 20182019 and December 31, 2017,2018, respectively.
Critical Accounting Policies
Refer to the 20172018 Annual Report.

Recent Accounting Pronouncements
Refer to Note 1 to the condensed consolidated financial statements for a discussion of recently issued accounting pronouncements, including pronouncements that were adopted in the current year.
Use of Non-GAAP Financial Information
The "Results of Operations" sections above disclose non-GAAP revenues as if the lessor accounting impacts of ASC 842 were in effect for the three and nine months ended September 30, 2018. "Total Revenues, net of Progressive Bad Debt Expense" and the related percentages for the comparable prior year periods are a supplemental measure of our performance that are not calculated in accordance with generally accepted accounting principles in the United States ("GAAP") in place during 2018. These non-GAAP measures assume that Progressive bad debt expense is recorded as a reduction to lease revenues and fees instead of within operating expenses in 2018.
Management believes these non-GAAP measures for 2018 provide relevant and useful information for users of our financial statements, as it provides comparability with the financial results we are reporting beginning in 2019 when ASC 842 became effective and we began reporting Progressive bad debt expense as a reduction to lease revenues and fees. We believe these non-GAAP measures provide management and investors the ability to better understand the results from the primary operations of our business in 2019 compared with 2018 by classifying Progressive bad debt expense consistently between the periods.
These non-GAAP financial measures should not be used as a substitute for, or considered superior to, measures of financial performance prepared in accordance with GAAP.
ITEM 3.QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
For quantitative and qualitative disclosures about market risk, see Item 7A, "Quantitative and Qualitative Disclosures About Market Risk," of our Annual Report on Form 10-K for the year ended December 31, 2017.2018. Our exposures to market risk have not changed materially since December 31, 2017.2018.


ITEM 4.CONTROLS AND PROCEDURES
Disclosure Controls and Procedures.
An evaluation of the Company’s disclosure controls and procedures, as defined in Rule 13a-15(e) under the Securities Exchange Act of 1934, as amended, was carried out by management, with the participation of the Chief Executive Officer ("CEO") and Chief Financial Officer ("CFO"), as of the end of the period covered by this Quarterly Report on Form 10-Q.
This evaluation is performed to determine if our disclosure controls and procedures are effective to provide reasonable assurance that information required to be disclosed by the Company in the reports that it files or submits under the Securities Exchange Act of 1934, as amended, is accumulated and communicated to management, including our CEO and CFO, as appropriate, to allow timely decisions regarding required disclosures and are effective to provide reasonable assurance that such information is recorded, processed, summarized and reported within the time periods specified by the SEC’s rules and forms. No system of controls, no matter how well designed and operated, can provide absolute assurance that the objectives of the system of controls are met, and no evaluation of controls can provide absolute assurance that the system of controls has operated effectively in all cases. Our disclosure controls and procedures, however, are designed to provide reasonable assurance that the objectives of disclosure controls and procedures are met.
Based on management’s evaluation, the CEO and CFO concluded that the Company’s disclosure controls and procedures were effective as of the date of the evaluation to provide reasonable assurance that the objectives of disclosure controls and procedures are met.
Changes in Internal Control Over Financial Reporting.
There were no changes in the Company’s internal control over financial reporting, as defined in Rule 13a-15(f) under the Securities Exchange Act of 1934, during the nine months ended September 30, 20182019 that have materially affected, or are reasonably likely to materially affect, the Company’s internal control over financial reporting.


PART II – OTHER INFORMATION
ITEM 1.LEGAL PROCEEDINGS
From time to time, we are party to various legal proceedings arising in the ordinary course of business. While any proceeding contains an element of uncertainty, we do not currently believe that any of the outstanding legal proceedings to which we are a party will have a material adverse impact on our business, financial position or results of operations. However, an adverse resolution of a number of these items may have a material adverse impact on our business, financial position or results of operations. For further information, see Note 56 to the condensed consolidated financial statements, which discussion is incorporated herein by reference.
ITEM 1A.RISK FACTORS
The Company does not have any updates to its risk factors disclosure from that previously reported in the 20172018 Annual Report.
ITEM 2.UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS
The following table presents our share repurchase activity for the three months ended September 30, 2018:2019:
PeriodTotal Number of Shares PurchasedAverage Price Paid per ShareTotal Number of Shares Purchased as Part of Publicly Announced Plans or Programs
Maximum Dollar Value of Shares that May Yet Be Purchased Under the Plans or Programs 1
July 1, 2018 through July 31, 2018


$431,568,742
August 1, 2018 through August 31, 2018675,552
46.74
675,552
399,996,734
September 1, 2018 through September 30, 2018


399,996,734
Total675,552


675,552


PeriodTotal Number of Shares PurchasedAverage Price Paid per ShareTotal Number of Shares Purchased as Part of Publicly Announced Plans or Programs
Maximum Dollar Value of Shares that May Yet Be Purchased Under the Plans or Programs 1
July 1, 2019 through July 31, 201910,100
63.85
10,100
$316,206,310
August 1, 2019 through August 31, 2019204,477
63.29
204,477
303,265,450
September 1, 2019 through September 30, 2019184,847
61.79
184,847
291,843,242
Total399,424


399,424


1Share repurchases are conducted under authorizations made from time to time by the Company’s Board of Directors. The most recent authorization, which replaced our previous repurchase program, was publicly announced on February 15, 2018 and authorized the repurchase of shares up to a maximum amount of $500 million. Subject to the terms of the Board's authorization and applicable law, repurchases may be made at such times and in such amounts as the Company deems appropriate. Repurchases may be discontinued at any time.
ITEM 3.DEFAULTS UPON SENIOR SECURITIES
None.
ITEM 4.MINE SAFETY DISCLOSURES
None.
ITEM 5.OTHER INFORMATION
None.


ITEM 6.EXHIBITS
EXHIBIT
NO.
 DESCRIPTION OF EXHIBIT
   
10.1* 
10.2
10.2*
   
31.1* 
   
31.2* 
   
32.1* 
   
32.2* 
   
101101.INS 
XBRL Instance Document - The following financial information frominstance document does not appear in the Registrant’s Quarterly Report on Form 10-Q forinteractive data file because its XBRL tags are embedded within the quarter ended September 30, 2018, formatted ininline XBRL (eXtensible Business Reporting Language): (i) Condensed Consolidated Balance Sheets as of September 30, 2018 and December 31, 2017, (ii) Condensed Consolidated Statements of Earnings for the three and nine months ended September 30, 2018 and 2017, (iii) Condensed Consolidated Statements of Comprehensive Income for the three and nine months ended September 30, 2018 and 2017, (iv) Condensed Consolidated Statements of Cash Flows for the nine months ended September 30, 2018 and 2017, and (v) the Notes to Condensed Consolidated Financial Statements.document.


101.SCHXBRL Taxonomy Extension Schema Document
101.CALXBRL Taxonomy Extension Calculation Linkbase Document
101.DEFXBRL Taxonomy Extension Definition Linkbase Document
101.LABXBRL Taxonomy Extension Labels Linkbase Document
101.PREXBRL Taxonomy Extension Presentation Linkbase Document
   
*Filed herewith.





SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of l934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
  AARON’S, INC.
   (Registrant)
    
Date:October 25, 2018November 4, 2019By:/s/ Steven A. Michaels
   Steven A. Michaels
   Chief Financial Officer,
   President Strategic Operations
   (Principal Financial Officer)
    
Date:October 25, 2018November 4, 2019By:/s/ Robert P. Sinclair, Jr.
   Robert P. Sinclair, Jr.
   Vice President,
   Corporate Controller
   (Principal Accounting Officer)


51