UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 
 
Form 10-Q
 þ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended September 30, 2015March 31, 2016
OR
 ¨ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from                      to                    

Commission file number: 0-12015
 

 HEALTHCARE SERVICES GROUP, INC.
(Exact name of registrant as specified in its charter)
Pennsylvania 23-2018365
(State or other jurisdiction of
incorporated or organization)
 (IRS Employer Identification No.)
  
3220 Tillman Drive, Suite 300, Bensalem, PA 19020
(Address of principal executive offices) (Zip Code)
Registrant’s telephone number, including area code:
(215) 639-4274

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. YES  þ    NO  ¨

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). YES  þ    NO  ¨

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of “large"large accelerated filer,” “accelerated filer”" "accelerated filer" and “smaller"smaller reporting company”company" in Rule 12b-2 of the Exchange Act.
Large accelerated filer þ Accelerated filer ¨ Non-accelerated filer  ¨ Smaller reporting company  ¨
           
      (Do not check if a smaller  reporting company)    
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). YES  ¨    NO  þ

Indicate the number of shares outstanding of each of the registrant’s classes of common stock, as of the latest practicable date.
Common Stock, $.01 par value: 71,967,00072,363,000 shares outstanding as of October 21, 2015April 20, 2016.


1




Healthcare Services Group, Inc.
Quarterly Report on Form 10-Q
For the Period Ended September 30, 2015March 31, 2016

TABLE OF CONTENTS

 
 
 
 
 
   
   



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Table of Contents

CAUTIONARY STATEMENT REGARDING FORWARD-LOOKING STATEMENTS

This report and documents incorporated by reference into this report may contain forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, (the “Exchange Act”), as amended, which are not historical facts but rather are based on current expectations, estimates and projections about our business and industry, our beliefs and assumptions. Words such as “believes,” “anticipates,” “plans,” “expects,” “will,” “goal,”"believes," "anticipates," "plans," "expects," "will," "goal," and similar expressions are intended to identify forward-looking statements. The inclusion of forward-looking statements should not be regarded as a representation by us that any of our plans will be achieved. We undertake no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. Such forward-looking information is also subject to various risks and uncertainties. Such risks and uncertainties include, but are not limited to, risks arising from our providing services exclusively to the health care industry, primarily providers of long-term care; credit and collection risks associated with this industry; having several significant clients who each individually contributed at least 3% with one as high as 8%9% of our total consolidated revenues for the three and nine months ended September 30, 2015;March 31, 2016; our claims experience related to workers’ compensation and general liability insurance; the effects of changes in, or interpretations of laws and regulations governing the industry, our workforce and services provided, including state and local regulations pertaining to the taxability of our services and other labor related matters such as minimum wage increases; continued receiptrealization of tax benefits arising from our corporate reorganization and self-funded insurance program transition; risks associated with the reorganization of our corporate structure; and the risk factors and other information described in Part I, Item I. of our Form 10-K for the fiscal year ended December 31, 20142015 under “Government"Government Regulation of Clients,” “Competition”" "Competition" and “Service"Service Agreements and Collections," and under Item IA. “Risk"Risk Factors."

These factors, in addition to delays in payments from clients and/or clients in bankruptcy or clients forwith which we are in litigation to collect payment, have resulted in, and could continue to result in, significant additional bad debts in the near future. Additionally, our operating results would be adversely affected if unexpected increases in the costs of labor and labor-related costs, materials, supplies and equipment used in performing services could not be passed on to our clients.

In addition, we believe that to improve our financial performance we must continue to obtain service agreements with new clients, provide new services to existing clients, achieve modest price increases on current service agreements with existing clients and maintain internal cost reduction strategies at our various operational levels. Furthermore, we believe that our ability to sustain the internal development of managerial personnel is an important factor impacting future operating results and successfully executing projected growth strategies.


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Table of Contents

PART I — FINANCIAL INFORMATION.INFORMATION
Item 1. Financial Statements (Unaudited).
Healthcare Services Group, Inc.
Consolidated Balance Sheets

(Unaudited)  (Unaudited)  
September 30, 2015 December 31, 2014March 31, 2016 December 31, 2015
ASSETS:      
Current assets:      
Cash and cash equivalents$44,369,000
 $75,280,000
$29,120,000
 $33,189,000
Marketable securities, at fair value59,199,000
 11,799,000
72,358,000
 69,496,000
Accounts and notes receivable, less allowance for doubtful accounts of $5,316,000 as of September 30, 2015 and $6,136,000 as of December 31, 2014209,626,000
 198,128,000
Accounts and notes receivable, less allowance for doubtful accounts of $4,577,000 as of March 31, 2016 and $4,608,000 as of December 31, 2015236,412,000
 214,854,000
Inventories and supplies35,887,000
 35,462,000
37,927,000
 36,308,000
Deferred income taxes
 3,455,000
Prepaid income taxes1,086,000
 912,000
915,000
 
Prepaid expenses and other11,809,000
 9,792,000
14,773,000
 11,495,000
Total current assets361,976,000
 334,828,000
391,505,000
 365,342,000
Property and equipment, net13,251,000
 12,772,000
13,275,000
 13,086,000
Goodwill44,438,000
 44,438,000
44,438,000
 44,438,000
Other intangible assets, less accumulated amortization of $18,663,000 as of September 30, 2015 and $16,232,000 as of December 31, 201417,918,000
 20,349,000
Notes receivable — long term portion2,626,000
 5,179,000
Other intangible assets, less accumulated amortization of $12,783,000 as of March 31, 2016 and $19,473,000 as of December 31, 201516,297,000
 17,108,000
Notes receivable - long term portion3,213,000
 2,972,000
Deferred compensation funding, at fair value23,905,000
 24,742,000
25,659,000
 25,391,000
Deferred income taxes — long term portion10,642,000
 27,233,000
Deferred income taxes8,664,000
 12,567,000
Other noncurrent assets42,000
 38,000
44,000
 45,000
TOTAL ASSETS$474,798,000
 $469,579,000
$503,095,000
 $480,949,000
      
LIABILITIES AND STOCKHOLDERS’ EQUITY:      
Current liabilities:      
Accounts payable$37,982,000
 $43,554,000
$39,773,000
 $41,472,000
Accrued payroll, accrued and withheld payroll taxes28,183,000
 47,696,000
34,065,000
 18,062,000
Other accrued expenses6,742,000
 8,961,000
2,889,000
 3,115,000
Deferred income taxes821,000
 
Income taxes payable
 3,212,000
Accrued legal expenses4,394,000
 10,464,000
Accrued insurance claims19,115,000
 17,748,000
21,475,000
 19,740,000
Total current liabilities92,843,000
 117,959,000
102,596,000
 96,065,000
Accrued insurance claims — long term portion60,531,000
 50,514,000
Accrued insurance claims - long term portion61,783,000
 62,510,000
Deferred compensation liability24,306,000
 25,276,000
25,761,000
 25,918,000
Commitments and contingencies

 



 

STOCKHOLDERS’ EQUITY:      
Common stock, $.01 par value; 100,000,000 shares authorized; 73,692,000 shares issued and outstanding as of September 30, 2015 and 72,878,000 shares as of December 31, 2014737,000
 729,000
Common stock, $.01 par value; 100,000,000 shares authorized; 74,037,000 shares issued and outstanding as of March 31, 2016 and 73,793,000 shares as of December 31, 2015740,000
 738,000
Additional paid-in capital196,333,000
 186,022,000
209,450,000
 199,294,000
Retained earnings110,789,000
 100,237,000
112,354,000
 106,886,000
Accumulated other comprehensive income, net of taxes206,000
 25,000
1,098,000
 543,000
Common stock in treasury, at cost, 1,758,000 shares as of September 30, 2015 and 1,821,000 shares as of December 31, 2014(10,947,000) (11,183,000)
Common stock in treasury, at cost; 1,699,000 shares as of March 31, 2016 and 1,759,000 shares as of December 31, 2015(10,687,000) (11,005,000)
Total stockholders’ equity297,118,000
 275,830,000
312,955,000
 296,456,000
TOTAL LIABILITIES AND STOCKHOLDERS’ EQUITY$474,798,000
 $469,579,000
$503,095,000
 $480,949,000

See accompanying notes.

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Healthcare Services Group, Inc.
Consolidated Statements of Comprehensive Income
(Unaudited)

 For the Three Months Ended September 30, For the Nine Months Ended September 30,
 2015 2014 2015 2014
Revenues$360,165,000
 $320,099,000
 $1,070,767,000
 $951,559,000
Operating costs and expenses:       
Costs of services provided308,645,000
 315,757,000
 916,798,000
 858,943,000
Selling, general and administrative23,445,000
 39,375,000
 75,332,000
 83,661,000
Other income (expense):       
Investment and interest(1,334,000) (50,000) (585,000) 1,134,000
Income (loss) before income taxes26,741,000
 (35,083,000) 78,052,000
 10,089,000
Income tax provision (benefit)9,655,000
 (12,901,000) 29,162,000
 3,711,000
Net income (loss)$17,086,000
 $(22,182,000) $48,890,000
 $6,378,000
        
Per share data:       
Basic earnings (loss) per common share$0.24
 $(0.31) $0.68
 $0.09
Diluted earnings (loss) per common share$0.24
 $(0.31) $0.68
 $0.09
        
Weighted average number of common shares outstanding:       
Basic72,009,000
 70,671,000
 71,714,000
 70,479,000
Diluted72,691,000
 70,671,000
 72,381,000
 71,213,000
        
Comprehensive income:       
Net income (loss)$17,086,000
 $(22,182,000) $48,890,000
 $6,378,000
Other comprehensive income (loss):       
Unrealized gain (loss) on available for sale marketable securities, net of taxes198,000
 (4,000) 181,000
 3,000
Total comprehensive income (loss)$17,284,000
 $(22,186,000) $49,071,000
 $6,381,000
 
For the Three Months Ended
March 31,
 2016 2015
Revenues$384,807,000
 $355,246,000
Operating costs and expenses:   
Costs of services provided330,044,000
 303,936,000
Selling, general and administrative expense25,346,000
 26,763,000
Other income, net:   
Investment and interest187,000
 507,000
Income before income taxes29,604,000
 25,054,000
Income tax provision10,978,000
 9,538,000
Net income$18,626,000
 $15,516,000
    
Per share data:   
Basic earnings per common share$0.26
 $0.22
Diluted earnings per common share$0.26
 $0.22
    
Weighted average number of common shares outstanding:   
Basic72,364,000
 71,469,000
Diluted73,014,000
 72,159,000
    
Comprehensive income:   
Net income$18,626,000
 $15,516,000
Other comprehensive income:   
Unrealized gain on available for sale marketable securities, net of taxes555,000
 3,000
Total comprehensive income$19,181,000
 $15,519,000

See accompanying notes.


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Table of Contents

Healthcare Services Group, Inc.
Consolidated Statements of Cash Flows
(Unaudited)

For the Nine Months Ended September 30,For the Three Months Ended March 31,
2015 20142016 2015
Cash flows from operating activities:      
Net income$48,890,000
 $6,378,000
$18,626,000
 $15,516,000
Adjustments to reconcile net income to net cash provided by operating activities:      
Depreciation and amortization5,678,000
 5,306,000
1,965,000
 1,911,000
Bad debt provision2,225,000
 3,720,000
1,100,000
 925,000
Deferred income tax (benefits)20,767,000
 (11,920,000)
Deferred income tax3,395,000
 525,000
Stock-based compensation expense2,567,000
 2,277,000
1,118,000
 884,000
Tax benefit from equity compensation plans(509,000) (499,000)
Amortization of premium on marketable securities314,000
 263,000
318,000
 93,000
Unrealized loss (gain) on deferred compensation fund investments939,000
 (694,000)278,000
 (365,000)
Changes in operating assets and liabilities:      
Accounts and notes receivable(11,170,000) (12,178,000)(22,899,000) (11,746,000)
Prepaid income taxes(915,000) 912,000
Inventories and supplies(425,000) (361,000)(1,619,000) 44,000
Prepaid expenses and other assets(2,020,000) (3,082,000)(3,277,000) (1,235,000)
Deferred compensation funding836,000
 (2,004,000)(268,000) 451,000
Accounts payable and other accrued expenses(7,703,000) 14,591,000
(4,100,000) (2,351,000)
Accrued payroll, accrued and withheld payroll taxes(18,189,000) (11,480,000)18,070,000
 (21,002,000)
Accrued insurance claims11,384,000
 30,902,000
1,009,000
 2,979,000
Deferred compensation liability(1,415,000) 3,155,000
100,000
 76,000
Income taxes payable(173,000) (1,222,000)(2,703,000) 6,678,000
Net cash provided by operating activities52,505,000
 23,651,000
Net cash provided by (used in) operating activities9,689,000
 (6,204,000)
      
Cash flows from investing activities:      
Disposals of fixed assets248,000
 393,000
114,000
 41,000
Additions to property and equipment(3,975,000) (3,656,000)(1,459,000) (1,436,000)
Purchases of marketable securities(52,219,000) (3,633,000)(4,966,000) (989,000)
Sales of marketable securities4,786,000
 2,945,000
2,640,000
 846,000
Net cash used in investing activities(51,160,000) (3,951,000)(3,671,000) (1,538,000)
  
Cash flows from financing activities:      
Dividends paid(38,338,000) (36,598,000)(13,158,000) (12,655,000)
Reissuance of treasury stock pursuant to Dividend Reinvestment Plan83,000
 55,000
28,000
 26,000
Tax benefit from equity compensation plans1,062,000
 1,042,000
509,000
 499,000
Proceeds from the exercise of stock options4,937,000
 4,522,000
2,534,000
 2,884,000
Net cash used in financing activities(32,256,000) (30,979,000)(10,087,000) (9,246,000)
  
Net change in cash and cash equivalents(30,911,000) (11,279,000)(4,069,000) (16,988,000)
Cash and cash equivalents at beginning of the period75,280,000
 64,155,000
33,189,000
 75,280,000
Cash and cash equivalents at end of the period$44,369,000
 $52,876,000
$29,120,000
 $58,292,000
      
Supplementary Cash Flow Information:      
Cash paid for interest$137,000
 $122,000
$155,000
 $22,000
Cash paid for income taxes, net of refunds$7,508,000
 $15,810,000
$11,201,000
 $1,424,000
Issuance of Common Stock in 2015 and 2014, respectively, pursuant to Employee Stock Purchase Plan$1,701,000
 $1,851,000

See accompanying notes.

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Table of Contents

Healthcare Services Group, Inc.
Consolidated Statement of Stockholders’ Equity
(Unaudited)

For the Nine Months Ended September 30, 2015For the Three Months Ended March 31, 2016
Common Stock Additional Paid-in Capital Accumulated Other Comprehensive Income, net of taxes Retained Earnings Treasury Stock Stockholders’ EquityCommon Stock Additional Paid-in Capital Accumulated Other Comprehensive Income, net of taxes Retained Earnings Treasury Stock Stockholders’ Equity
Shares Amount Shares Amount 
Balance — December 31, 201472,878,000
 $729,000
 $186,022,000
 $25,000
 $100,237,000
 $(11,183,000) $275,830,000
Balance — December 31, 201573,793,000
 $738,000
 $199,294,000
 $543,000
 $106,886,000
 $(11,005,000) $296,456,000
Comprehensive income:                          
Net income for the period        48,890,000
   48,890,000
        18,626,000
   18,626,000
Unrealized gain on available for sale marketable securities, net of taxes      181,000
     181,000
      555,000
     555,000
Comprehensive income            49,071,000
            19,181,000
Exercise of stock options, net of shares tendered for payment285,000
 3,000
 4,934,000
     

 4,937,000
Exercise of stock options and other stock-based compensation, net of shares tendered131,000
 1,000
 2,533,000
     

 2,534,000
Tax benefit from equity compensation plans    1,062,000
       1,062,000
    300,000
       300,000
Share-based compensation expense — stock options and restricted stock��   2,280,000
       2,280,000

   1,013,000
       1,013,000
Treasury shares issued for Deferred Compensation Plan funding and redemptions    422,000
     70,000
 492,000
    525,000
     9,000
 534,000
Shares issued pursuant to Employee Stock Purchase Plan    1,363,000
     338,000
 1,701,000
    1,696,000
     371,000
 2,067,000
Cash dividends        (38,338,000)   (38,338,000)        (13,158,000)   (13,158,000)
Shares issued pursuant to Dividend Reinvestment Plan    255,000
     (172,000) 83,000
    90,000
     (62,000) 28,000
Shares issued pursuant to prior year acquisition529,000
 5,000
 (5,000)       
Balance — September 30, 201573,692,000
 $737,000
 $196,333,000
 $206,000
 $110,789,000
 $(10,947,000) $297,118,000
Shares issued pursuant to settlement113,000
 1,000
 3,999,000
       4,000,000
Balance — March 31, 201674,037,000
 $740,000
 $209,450,000
 $1,098,000
 $112,354,000
 $(10,687,000) $312,955,000

See accompanying notes.

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Healthcare Services Group, Inc.
Notes to Consolidated Financial Statements
(Unaudited)

Note 1— Description of Business and Significant Accounting Policies

Nature of Operations

Healthcare Services Group, Inc. (the "Company") provides management, administrative and operating expertise and services to the housekeeping, laundry, linen, facility maintenance and dietary service departments of the health care industry, including nursing homes, retirement complexes, rehabilitation centers and hospitals located throughout the United States. Although we do not directly participate in any government reimbursement programs, our clients’ reimbursements are subject to government regulation. Therefore, they are directly affected by any legislation relating to Medicare and Medicaid reimbursement programs.

We provide our services primarily pursuant to full service agreements with our clients. In such agreements, we are responsible for the day-to-day management of employees located at our clients’ facilities. We also provide services on the basis of management-only agreements for a limited number of clients. Our agreements with clients typically provide for renewable one year service terms, cancelable by either party upon 30 to 90 days’ notice after the initial 60 to 120 day period.

We are organized into two reportable segments: housekeeping, laundry, linen and other services ("Housekeeping"), and dietary department services ("Dietary").

Housekeeping consists of the managing of clients' housekeeping departments, which are principally responsible for the cleaning, disinfecting and sanitizing of patient rooms and common areas of a client’s facility, as well as the laundering and processing of the personal clothing belonging to the facility’s patients. Also within the scope of this segment’s service is the responsibility for laundering and processing of the bed linens, uniforms and other assorted linen items utilized by a client facility.

Dietary consists of managing clients' dietary department which is principally responsible for food purchasing, meal preparation and providing dietitian consulting professional services, which includes the development of a menu that meets the patient’s dietary needs.

Unaudited Interim Financial Data

The accompanying unaudited consolidated financial statements have been prepared in accordance with generally accepted accounting principles in the United States ("U.S. GAAP") for interim financial information and the requirements of Form 10-Q and Article 10 of Regulation S-X. Accordingly, these consolidated financial statements do not include all of the information and footnotes necessary for a complete presentation of financial position, results of operations and cash flows. However, in our opinion, all adjustments which are of a normal recurring nature and necessary for a fair presentation have been reflected in these consolidated financial statements. The balance sheet shown in this report as of December 31, 20142015 has been derived from, and does not include, all of the disclosures contained in the financial statements for the year ended December 31, 20142015. TheThese financial statements should be read in conjunction with the financial statements and notes thereto included in our Annual Report on Form 10-K for the year ended December 31, 20142015. The results of operations for the three and ninethree months ended September 30, 2015March 31, 2016 are not necessarily indicative of the results that may be expected for any future period.

Nature of Operations

We provide management, administrative and operating expertise and servicesCertain amounts in the prior year financial statements have been reclassified to the housekeeping, laundry, linen, facility maintenance and dietary service departments of the health care industry, including nursing homes, retirement complexes, rehabilitation centers and hospitals located throughout the United States. Although we do not directly participate in any government reimbursement programs, our clients’ reimbursements are subjectconform to government regulation. Therefore, they are directly affected by any legislation relating to Medicare and Medicaid reimbursement programs.

We provide our services primarily pursuant to full service agreements with our clients. In such agreements, we are responsible for the day-to-day management of the managers and hourly employees located at our clients’ facilities. We also provide services on the basis of a management-only agreement for a very limited number of clients. Our agreements with clients typically provide for a one year service term, cancelable by either party upon 30 to 90 days’ notice after the initial 90-day period.

We are organized into two reportable segments: housekeeping, laundry, linen and other services (“Housekeeping”), and dietary department services (“Dietary”).

Housekeeping consists of the managing of the client’s housekeeping department which is principally responsible for the cleaning, disinfecting and sanitizing of patient rooms and common areas of a client’s facility, as well as the laundering and processing of the personal clothing belonging to the facility’s patients. Also within the scope of this segment’s service is the responsibility for laundering and processing of the bed linens, uniforms and other assorted linen items utilized by a client facility.

Dietary consists of managing the client’s dietary department which is principally responsible for food purchasing, meal preparation and providing dietitian consulting professional services, which includes the development of a menu that meets the patient’s dietary needs.current presentation.

Principles of Consolidation

The accompanying consolidated financial statements include the accounts of Healthcare Services Group, Inc. and its wholly-owned subsidiaries. All significant intercompany transactions and balances have been eliminated in consolidation.

Cash and Cash Equivalents

Cash and cash equivalents are held in U.S. financial institutions or in custodial accounts with U.S. financial institutions. Cash and cash equivalents are defined as short-term, highly liquid investments with a maturity of three months or less at time of purchase that are readily convertible into cash and have insignificant interest rate risk.


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Table of Contents

Inventories and Supplies

Inventories and supplies include housekeeping, linen and laundry supplies, as well as food provisions and supplies. Inventories and supplies are stated at cost to approximate a first-in, first-out (FIFO) basis. Linen supplies are amortized on a straight-line basis over their estimated useful life of 24 months.

Revenue Recognition

Revenues from our service agreements with clients are recognized as services are performed.

As a distributor of laundry equipment, we occasionally sell laundry installations to certain clients. The sales in most cases represent the construction and installation of a turn-key operation and are forhave payment terms ranging from 24 to 60 months. During the three and ninethree months ended September 30, 2015March 31, 2016 and 20142015, laundry installation sales were not material.

Income Taxes

We use the asset and liability method of accounting for income taxes. Under this method, income tax expense is recognized for the amount of taxes payable or refundable for the current period. We accrue for probable tax obligations as required by facts and circumstances in the various regulatory environments. In addition, deferred tax assets and liabilities are recognized for expected future tax consequences of temporary differences between the financial reportingbook and tax basisbases of assets and liabilities. IfWhen appropriate, we would record a valuation allowanceallowances are recorded to reduce deferred tax assets to an amountamounts for which realization is more likely than not.

In accordance with U.S. GAAP, we account for uncertainUncertain income tax positions related to tax positions taken or expected to be taken in tax returns are reflected within our financial statements based on a recognition threshold and measurement process for financial statement recognition and measurement of a tax position taken or expected to be taken in a tax return.process.

Earnings (Loss) per Common Share

Basic earnings (loss) per common share are computed by dividing income (loss) available to common shareholders by the weighted-average number of common shares outstanding for the period. Diluted earnings (loss) per common share reflectare calculated using the weighted-average number of common shares outstanding and dilutive common shares, such as those issuable upon exercise of stock options.

Share-Based Compensation

U.S. GAAP addresses the accounting for share-based compensation, specifically, the measurement and recognition ofThe Company recognizes compensation expense based on estimatedthe fair values, for allvalue of share-based awards made to employees and directors, including stock options and participation in the Company’s employee stock purchase plan. We estimate the fair value of share-based awards onstock options as of the date of grant using thea Black-Scholes option valuation model.model, while share-based awards are valued based on the market-price on the date of grant. The value of the portion of the award that is ultimately expected to vest, after accounting for estimated and actual forfeitures, is recognized as an expense in the Company’s consolidated statements of comprehensive income ratably over the requisite service periods. We use the straight-line single option method of expensing share-based awards in our consolidated statements of comprehensive income. Because share-based compensation expense is based on awards that are ultimately expected to vest, share-based compensation expense will be reduced to account for estimated forfeitures. Forfeitures are to be estimated at the time of grant and revised, if necessary, in subsequent periods if actual forfeitures differ from those estimates.

Use of Estimates in Financial Statements

In preparing financial statements in conformity with U.S. GAAP, we make estimates and assumptions that affect the reported amounts of assets and liabilities, and disclosures of contingent assets and liabilities, at the date of the financial statements, as well asand the reported amounts of revenues and expenses during the reporting period.expenses. Actual results could differ from those estimates. Significant estimates are used for,in determining, but are not limited to, our allowance for doubtful accounts, accrued insurance claims, asset valuations, deferred taxes and reviewreviews for potential impairment, and deferred taxes.impairment. The estimates are based upon various factors including current and historical trends, as well as other pertinent industry and regulatory authority information. We regularly evaluate this information to determine if it is necessary to update the basis for our estimates and to compensate for known changes.


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Self-Funded Captive Insurance Programs

In Julyfiscal year 2015, the Company transitioned its workers compensation and certain employee health & welfare insurance programs to HCSG Insurance Corp. ("HCSG Insurance"), its wholly owned captive insurance subsidiary. HCSG Insurancesubsidiary which previously provided general liability coverage to the Company. HCSG Insurance was formed in January 2014 to provide the Company with greater efficiency in managing its property & casualty and health & welfare programs.


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Concentrations of Credit Risk

FinancialOur financial instruments as defined by U.S. GAAP, which potentially subject us to concentrations of credit risk, consist principally of cash and cash equivalents, marketable securities, deferred compensation funding and accounts and notes receivable. We define ourOur marketable securities asare fixed income investments which are highly liquid investments thatand can be readily purchased or sold usingthrough established markets. At September 30, 2015March 31, 2016 and December 31, 20142015, substantially all of our cash and cash equivalents, and marketable securities were held in one large financial institution located in the United States.

Our clients are concentrated in the health care industry and are primarily providers of long-term care. Many of our clients’ revenues are highly contingentreliant on Medicare, Medicaid and third party payors’ reimbursement funding rates. Congress has enacted a number of major laws during the past decadelegislation that havehas significantly altered, or threatened to alter, overall government reimbursement for nursing home services. These changes and the lack of substantive reimbursement funding rate reform legislation, as well as other trends in the long-term care industry, have affected and could adversely affect the liquidity of our clients, resulting in their inability to make payments to us onin accordance with agreed upon payment terms. These factors in addition to delays in payments from clients, could result in the recognition of significant additional bad debts in the future.

Recent Accounting Pronouncements

In September 2015,March 2016, the Financial Accounting Standards Board ("FASB") issued Accounting Standards Update ("ASU") 2015-16,2016-09, Business CombinationsStock Compensation. (Topic 805). The amendments in this ASU require that an acquirer recognize adjustments2016-09 is intended to provisional amounts that are identified during the measurement period in the reporting period in which the adjustment amounts are determined. Additionally, this ASU requires an entity to present separately on the facesimplify several aspects of the income statement or disclose in the notes the portion of the amount recorded in current period earnings by line item that would have been recorded in previous reporting periods if the adjustment to the provisional amounts had been recognized as of the acquisition date. To simplify the accounting for adjustments made to provisional amounts recognized in a business combination, the amendments in this ASU eliminates the requirement to retrospectively account for those adjustments. This ASU isshare-based payments. The guidance will be effective prospectively for fiscal years beginning after December 15, 2015,2016, including interim periods within those fiscal years.Thethat year. The Company does not expectis in the guidance inprocess of evaluating the impacts of the adoption of this ASU to have a material impact on our consolidated financial statements and related disclosures.ASU.

In August 2015,May 2014, the Financial Accounting Standards BoardFASB issued ASU 2015-14, Revenue from Contracts with Customer (Topic 606): Deferral of the Effective Date. This ASU defers the effective date of ASU 2014-09, Revenue from Contracts with CustomerCustomers (Topic 606), and a subsequent amendment to the standard in March 2016 with ASU 2016-08. The original standard provides guidance on recognizing revenue, including a five step model to determine when revenue recognition is appropriate. The standard requires that an entity recognize revenue to depict the transfer of promised goods or services to customers in an amount that reflects the consideration to which the entity expects to be entitled in exchange for all entitiesthose goods or services. The amendment to the standard clarifies implementation guidance on principal versus agent considerations. Adoption of the new standard is effective for reporting periods beginning after December 15, 2017, with early adoption prohibited. The Company is in the process of evaluating the impacts of the adoption of this ASU.

In February 2016, the FASB issued ASU 2016-02, Leases. ASU 2016-02 requires lessees to recognize assets and liabilities on their balance sheet related to the rights and obligations created by one year. As a result, all entitiesmost leases, while continuing to recognize expenses on their income statements over the lease term.  It will be requiredalso require disclosures designed to applygive financial statement users information regarding the provisionsamount, timing, and uncertainty of ASU 2014-09 tocash flows arising from leases. The guidance is effective for annual reporting periods beginning after December 15, 2017, including2018, and interim reporting periods within that reporting period.those years. Early adoption is permitted onlyfor all entities. We are currently evaluating the impact ASU 2016-02 will have on our consolidated financial statements and associated disclosures.


In November 2015, the FASB issued ASU 2015-17, 
Balance Sheet Classification of Deferred Taxes. The amendment in this ASU requires that deferred tax assets and liabilities, along with any related valuation allowance, be classified as noncurrent in a classified statement of financial position. The guidance becomes effective for annual reporting periods beginning after December 15, 2016 including interim reporting periods within that reporting period. The Company is currently assessing the adoption date and impact the guidance in this ASU will have, if any, on our consolidated results of operations, cash flows, or financial position.

In June 2015, the Financial Accounting Standards Board issued ASU 2015-10, Technical Corrections and Improvements. The amendments in this ASU represent changes to clarify the Codification, correct unintended application of guidance, or make minor improvements to the Codification that are not expected to have a significant effect on current accounting practice or create a significant administrative cost to most entities. Additionally, some of the amendments will make the Codification easier to understand and easier to apply by eliminating inconsistencies, providing needed clarifications, and improving the presentation of guidance in the Codification. This ASU is effective for fiscal years and interim periods beginning on or after December 15, 2015, with early adoption permitted. Management elected to adopt the standard in the first quarter of 2016, with retrospective application to prior period balances presented. The Company doesadoption of ASU 2015-17 did not expect the guidance in this ASU to have a material impact on ourthe Company’s consolidated financial statements and related disclosures.statements.



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In August 2014, the Financial Accounting Standards Board issued ASU 2014-15, Presentation of Financial Statements - Going Concern (Subtopic 205-40). This ASU will require an entity's management, for each annual and interim reporting period, to evaluate whether there are conditions or events, considered in the aggregate, that raise substantial doubt about the entity's ability to continue as a going concern within one year after the date that the financial statements are issued. The definition of substantial doubt within this ASU incorporates a likelihood threshold of "probable" similar to the use of that term under current guidance for Topic 450, Contingencies. Certain disclosures will be required if conditions give rise to substantial doubt. This ASU is effective for the annual period ending after December 15, 2016, and for annual periods and interim periods thereafter, with early adoption permitted. The Company does not expect the guidance in this ASU to have a material impact on our consolidated financial statements and related disclosures.

Note 2—Acquisition

On July 12, 2013, the Company acquired substantially all of the operating assets of Platinum Health Services, LLC, a Delaware limited liability company and Platinum Health Services PEO, LLC, a Delaware limited liability company (collectively “Platinum”). The total purchase consideration was $50,766,000, which consisted of a cash payment of $5,000,000, the issuance of 1,215,000 shares of the Company's common stock with a fair value of $30,062,000 and contingent consideration with a fair value of $15,704,000 as described below. The purchase price allocation was completed in the second quarter of 2014.

Upon the achievement of certain financial and retention targets, the Platinum stockholders were eligible for contingent consideration paid by the future issuance of 1,005,000 shares of the Company's common stock. As of September 30, 2015, all shares of contingent consideration were earned and distributed to the Platinum stockholders. The Company's obligation to pay contingent consideration has been appropriately classified as equity within the financial statements.

Note 3—Changes in Accumulated Other Comprehensive Income by Component

U.S. GAAP establishes standards for presenting information about significant items reclassified out of accumulated other comprehensive income by component. As of September 30, 2015March 31, 2016 and December 31, 20142015, respectively, we generatedaccumulated other comprehensive income from one component, which relates to theconsisted of unrealized gains and losses from our available for sale marketable securities during a given reporting period.securities.

The following table provides a summary of changes in accumulated other comprehensive income for the ninethree months ended September 30, 2015March 31, 2016:

Unrealized Gains and Losses on Available for Sale Securities (1)
Unrealized Gains and Losses on Available for Sale Securities (1)
Accumulated other comprehensive income — December 31, 2014$25,000
For the Three Months Ended
March 31,
2016 2015
Accumulated other comprehensive income — beginning balance$543,000
 $25,000
Other comprehensive income before reclassifications184,000
594,000
 5,000
Amounts reclassified from accumulated other comprehensive income (2)(3)(3,000)(39,000) (2,000)
Net current period change in other comprehensive income181,000
555,000
 3,000
Accumulated other comprehensive income — September 30, 2015$206,000
Accumulated other comprehensive income — ending balance$1,098,000
 $28,000

(1)
All amounts are net of tax.
(2)
Realized gains and losses are recorded pre-tax in the otherunder "Other income - investmentInvestment and interest captioninterest" on our consolidated statements of comprehensive income.
(3)
For the ninethree months ended September 30,March 31, 2016 and 2015,, the Company recorded $5,000$62,000 and $3,000, respectively, of realized gains from the sale of available for sale securities. Refer to Note 65 herein for further information.



11




Note 4—3—Property and Equipment

Property and equipment is recorded at cost. Depreciation is recorded over the estimated useful life of each class of depreciable assets, and is computed using the straight-line method. Leasehold improvements are amortized over the shorter of the estimated asset life or term of the lease. Repairs and maintenance costs are charged to expense as incurred.

The following table sets forth the amounts of property and equipment by each class of depreciable assets as of September 30, 2015March 31, 2016 and December 31, 2014:

2015:
September 30, 2015 December 31, 2014March 31, 2016 December 31, 2015
Housekeeping and office equipment and furniture$30,464,000
 $29,852,000
Laundry and linen equipment installations$1,088,000
 $2,578,000
1,124,000
 1,117,000
Housekeeping and office equipment and furniture28,918,000
 33,546,000
Autos and trucks138,000
 232,000
138,000
 138,000
Total property and equipment, at cost30,144,000
 36,356,000
31,726,000
 31,107,000
Less accumulated depreciation16,893,000
 23,584,000
18,451,000
 18,021,000
Total property and equipment, net$13,251,000
 $12,772,000
$13,275,000
 $13,086,000

Depreciation expense for the three months ended September 30,March 31, 2016 and 2015 was $1,155,000 and 2014 was $1,036,000 and $898,000, respectively. Depreciation expense for the nine months ended September 30, 2015 and 2014 was $3,247,000 and $2,794,000,$1,101,000, respectively.

Note 5—4—Goodwill and Other Intangible Assets

Goodwill represents the excess of the purchase price over the fair value of the net assets of an acquired of businesses andbusiness. Goodwill is not amortized. Goodwillamortized, but is evaluated for impairment on an annual basis, or more frequently if impairment indicators arise, using a fair-value-based test that compares the fair value of the reporting unit to its carrying value.

Goodwill by reportable operating segment, as described in Note 1110 herein, was approximately $42,377,000 and $2,061,000 for Housekeeping and Dietary, respectively, as of September 30, 2015March 31, 2016 and December 31, 2014.2015.

The cost of intangible assets is based on fair values at the date of acquisition. Intangible assets with determinable lives are amortized on a straight-line basis over their estimated useful life (between 7 and 10 years).lives. The customer relationships have a weighted-average amortization period of eight years.


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The following table sets forth the amounts of our identifiable intangible assets subject to amortization, which were acquired in acquisitions.

September 30, 2015 December 31, 2014March 31, 2016 December 31, 2015
Customer relationships$35,781,000
 $35,781,000
$29,080,000
 $35,781,000
Non-compete agreements800,000
 800,000

 800,000
Total other intangibles, gross36,581,000
 36,581,000
29,080,000
 36,581,000
Less accumulated amortization18,663,000
 16,232,000
12,783,000
 19,473,000
Other intangibles, net$17,918,000
 $20,349,000
$16,297,000
 $17,108,000

The customer relationships and non-compete agreements have a weighted-average amortization period of eight years. As of September 30, 2015, the Company's non-compete agreements have been fully amortized.


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The following table sets forth the estimated amortization expense for intangibles subject to amortization for the remainder of 2015,2016, the following five fiscal years and thereafter:

Period/Year Total Amortization Expense Total Amortization Expense
October 1 to December 31, 2015 $811,000
2016 2,698,000
April 1 to December 31, 2016 $1,889,000
2017 2,427,000
 $2,427,000
2018 2,328,000
 $2,327,000
2019 2,130,000
 $2,130,000
2020 2,130,000
 $2,130,000
2021 $2,130,000
Thereafter 5,394,000
 $3,264,000

Amortization expense for the three months ended September 30,March 31, 2016 and 2015 and 2014 was $811,000 and $827,000, respectively. Amortization expense for the nine months ended September 30, 2015 and 2014 was $2,431,000 and $2,512,000, respectively.$810,000 in each period.

Note 6—5—Fair Value Measurements

We, in accordance with U.S. GAAP, define fairFair value is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date (exit price). We have not elected the fair value option for our available for sale marketable securities as we believe these assets are more representative of our investing activities and are viewed as non-operating in nature. These assets are available for future needs of the Company to support our current and projected growth, if required. In accordance with U.S. GAAP, ourThe Company's investments in marketable securities are classified within Level 2 of the fair value hierarchy. These investment securities are valued based upon quoted prices for identical or similar instruments in markets that are not active, and model-based valuation techniques for which all significant assumptions are observable in the market.
 
The Company’s financial instruments consist mainly ofinclude cash and cash equivalents, available for sale marketable securities, accounts and notes receivable, prepaid expenses and other, and accounts payable (including income taxes payable and accrued expenses). The carrying value of these financial instruments approximates their fair value because of their short-term nature. The fair value of financial instruments is defined as the amount atfor which the instrument could be exchanged in a current transaction between willing parties.

















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The following tables provide fair value measurement information for our marketable securities and deferred compensation fund investment assets as of September 30, 2015March 31, 2016 and December 31, 20142015:

 As of March 31, 2016
     Fair Value Measurement Using:
 Carrying Amount Total Fair Value Quoted Prices in Active Markets (Level 1) Significant Other Observable Inputs (Level 2) Significant Unobservable Inputs (Level 3)
Financial Assets:         
Marketable securities         
Municipal bonds — available for sale$72,358,000
 $72,358,000
 $
 $72,358,000
 $
          
Deferred compensation fund         
Money Market$4,526,000
 $4,526,000
 $
 $4,526,000
 $
Balanced and Lifestyle9,151,000
 9,151,000
 9,151,000
 
 
Large Cap Growth4,884,000
 4,884,000
 4,884,000
 
 
Small Cap Growth2,184,000
 2,184,000
 2,184,000
 
 
Fixed Income2,688,000
 2,688,000
 2,688,000
 
 
International999,000
 999,000
 999,000
 
 
Mid Cap Growth1,227,000
 1,227,000
 1,227,000
 
 
Deferred compensation fund$25,659,000
 $25,659,000
 $21,133,000
 $4,526,000
 $
 As of December 31, 2015
     Fair Value Measurement Using:
 Carrying Amount Total Fair Value Quoted Prices in Active Markets (Level 1) Significant Other Observable Inputs (Level 2) Significant Unobservable Inputs (Level 3)
Financial Assets:         
Marketable securities         
Municipal bonds — available for sale$69,496,000
 $69,496,000
 $
 $69,496,000
 $
          
Deferred compensation fund         
Money Market$3,896,000
 $3,896,000
 $
 $3,896,000
 $
Balanced and Lifestyle9,136,000
 9,136,000
 9,136,000
 
 
Large Cap Growth5,218,000
 5,218,000
 5,218,000
 
 
Small Cap Growth2,275,000
 2,275,000
 2,275,000
 
 
Fixed Income2,624,000
 2,624,000
 2,624,000
 
 
International1,025,000
 1,025,000
 1,025,000
 
 
Mid Cap Growth1,217,000
 1,217,000
 1,217,000
 
 
Deferred compensation fund$25,391,000
 $25,391,000
 $21,495,000
 $3,896,000
 $
 As of September 30, 2015
     Fair Value Measurement Using:
 Carrying
Amount
 Total Fair
Value
 Quoted
Prices
in Active
Markets
(Level 1)
 Significant
Other
Observable
Inputs
(Level 2)
 Significant
Unobservable
Inputs
(Level 3)
Financial Assets:         
Marketable securities         
Municipal bonds — available for sale$59,199,000
 $59,199,000
 $
 $59,199,000
 $
          
Deferred compensation fund         
Money Market$3,411,000
 $3,411,000
 $
 $3,411,000
 $
Balanced and Lifestyle8,633,000
 8,633,000
 8,633,000
 
 
Large Cap Growth4,857,000
 4,857,000
 4,857,000
 
 
Fixed Income2,684,000
 2,684,000
 2,684,000
 
 
Small Cap Growth2,159,000
 2,159,000
 2,159,000
 
 
Mid Cap Growth1,164,000
 1,164,000
 1,164,000
 
 
International997,000
 997,000
 997,000
 
 
Deferred compensation fund$23,905,000
 $23,905,000
 $20,494,000
 $3,411,000
 $

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 As of December 31, 2014
     Fair Value Measurement Using:
 Carrying
Amount
 Total Fair
Value
 Quoted
Prices
in Active
Markets
(Level 1)
 Significant
Other
Observable
Inputs
(Level 2)
 Significant
Unobservable
Inputs
(Level 3)
Financial Assets:         
Marketable securities         
Municipal bonds — available for sale$11,799,000
 $11,799,000
 $
 $11,799,000
 $
          
Deferred compensation fund         
Money Market$4,278,000
 $4,278,000
 $
 $4,278,000
 $
Balanced and Lifestyle8,885,000
 8,885,000
 8,885,000
 
 
Large Cap Growth4,856,000
 4,856,000
 4,856,000
 
 
Small Cap Value2,392,000
 2,392,000
 2,392,000
 
 
Fixed Income2,081,000
 2,081,000
 2,081,000
 
 
International1,097,000
 1,097,000
 1,097,000
 
 
Mid Cap Growth1,153,000
 1,153,000
 1,153,000
 
 
Deferred compensation fund$24,742,000
 $24,742,000
 $20,464,000
 $4,278,000
 $

The fair value of the municipal bonds is measured using third party pricing service data. The fair value of equity investments in the funded deferred compensation plan are valued (Level 1) based on quoted market prices.prices (Level 1). The money market fund in the funded deferred compensation plan is valued (Level 2) at the net asset value (“NAV”("NAV") of the shares held by the plan at the end of the period.period (Level 2). As a practical expedient, fair value of our money market fund is valued at the NAV as determined by the custodian of the fund. The money market fund includes short-term United States dollar denominated money-market instruments. The money market fund can be redeemed at its NAV at its measurement date as there are no significant restrictions on the ability of participants to sell this investment. These assets will be redeemed by the plan participants on an as needed basis.

Unrealized gains and losses from marketable securities are recorded in the other comprehensive income caption in our consolidated statements of comprehensive income. For the three months ended September 30,March 31, 2016 and 2015, and 2014, we recorded unrealized gains from marketable securities of $198,000 and unrealized losses of $4,000, respectively. For the nine months ended September 30, 2015 and 2014, we recorded unrealized gains from marketable securities of $181,000$555,000 and $3,000, respectively.

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Amortized Cost Gross Unrealized Gains Gross Unrealized Losses Estimated Fair Value Other-than-temporary Impairments
September 30, 2015         
Type of security:         
Municipal bonds — available for sale$58,876,000
 $330,000
 $(7,000) $59,199,000
 $
Total debt securities$58,876,000
 $330,000
 $(7,000) $59,199,000
 $
          
December 31, 2014         
Type of security:         
Municipal bonds — available for sale$11,758,000
 $48,000
 $(7,000) $11,799,000
 $
Total debt securities$11,758,000
 $48,000
 $(7,000) $11,799,000
 $


Amortized Cost Gross Unrealized Gains Gross Unrealized Losses Estimated Fair Value Other-than-temporary Impairments
March 31, 2016         
Type of security:         
Municipal bonds — available for sale$70,593,000
 $1,771,000
 $(6,000) $72,358,000
 $
Total debt securities$70,593,000
 $1,771,000
 $(6,000) $72,358,000
 $
          
December 31, 2015         
Type of security:         
Municipal bonds — available for sale$68,640,000
 $869,000
 $(13,000) $69,496,000
 $
Total debt securities$68,640,000
 $869,000
 $(13,000) $69,496,000
 $

For the three months ended September 30,March 31, 2016 and 2015, and 2014, we received total proceeds, less the amount of interest received, of $1,858,000$2,018,000 and $763,000,$758,000, respectively, from sales of available for sale municipal bonds. These sales resulted in realized gains of $2,000$62,000 and $3,000, respectively, and were recorded in other income – investment and interest caption onin our consolidated statements of comprehensive income for the three months ended September 30, 2015March 31, 2016 and 2014.2015. The basis for the sale of these securities was a specific identification of each bond sold during this period.


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For the nine months ended September 30, 2015 and 2014, we received total proceeds, less the amount of interest received, of $4,404,000 and $2,638,000, respectively, from sales of available for sale municipal bonds. These sales resulted in realized gains of $5,000 and $7,000, respectively, and were recorded in other income – investment and interest caption on our consolidated statements of comprehensive income for the nine months ended September 30, 2015 and 2014. The basis for the sale of these securities was a specific identification of each bond sold during this period.

The following tables includetable summarizes the contractual maturities of debt securities held at September 30, 2015March 31, 2016 and December 31, 20142015, which are classified as marketable securities in the consolidated Balance Sheet.
 Municipal Bonds — Available for Sale
Contractual maturity:March 31, 2016 December 31, 2015
Maturing in one year or less$804,000
 $774,000
Maturing in second year through fifth year14,681,000
 13,852,000
Maturing in sixth year through tenth year37,635,000
 36,273,000
Maturing after ten years19,238,000
 18,597,000
Total debt securities$72,358,000
 $69,496,000

Note 6— Share-Based Compensation

A summary of stock-based compensation expense for the three months ended March 31, 2016 and 2015 is as follows:
 Municipal Bonds — Available for Sale
Contractual maturity:September 30, 2015 December 31, 2014
Maturing in one year or less$2,543,000
 $4,343,000
Maturing in second year through fifth year18,353,000
 7,456,000
Maturing in sixth year through tenth year23,447,000
 
Maturing after ten years14,856,000
 
Total debt securities$59,199,000
 $11,799,000
 For the Three Months Ended March 31,
 2016 2015
Stock options$878,000
 $719,000
Restricted stock135,000
 58,000
Employee Stock Purchase Plan ("ESPP")105,000
 107,000
Total pre-tax stock-based compensation expense charged against income (1)
$1,118,000
 $884,000

(1)
Stock-based compensation expense is recorded in selling, general and administrative expense in our consolidated statements of comprehensive income.

At March 31, 2016, the unrecognized compensation cost related to unvested stock options and awards was $11,254,000. The weighted average period over which these awards will vest is approximately 3.5 years.

Other information pertaining to activity of our stock awards during the three months ended March 31, 2016 and 2015 were as follows:
 March 31, 2016 March 31, 2015
Total grant-date fair value of stock options and awards granted$5,202,000
 $4,027,000
Total fair value of stock options and awards vested during period$3,092,000
 $2,719,000


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Note 7— Share-Based Compensation

2012 Equity Incentive Plan

The Company's 2012 Equity Incentive Plan (the "2012 Plan") provides that current or prospective officers, employees, non-employee directors and advisors can receive share-based awards such as stock options, restricted stock and other stock awards. The 2012 Plan seeks to promote the highest level of performance by providing an economic interest in the long-term success of the Company. As of the adoption of the 2012 Plan, no further grants were permitted under any previously existing stock plans (the "Pre-existing Plans"). Additionally, all remaining shares available for future grants under the Pre-existing Plans became available for issuance under the 2012 Plan.

The Nominating, Compensation and Stock Option Committee of the Board of Directors is responsible for determining the individuals who will be granted stock awards, the number of stock awards each individual will receive, the price per share (in accordance with the terms of our 2012 Plan), and the exercise period of each stock award.

A summary of stock-based compensation expense for the nine months ended September 30, 2015 and 2014 is as follows:

 For the Nine Months Ended September 30,
 2015 2014
Stock Options$2,093,000
 $1,946,000
Restricted Stock187,000
 81,000
Employee Stock Purchase Plan ("ESPP")287,000
 250,000
Total pre-tax stock-based compensation expense charged against income (1)$2,567,000
 $2,277,000

(1)Stock-based compensation expense is recorded in the selling, general and administrative caption in our consolidated statements of comprehensive income.

We have outstanding stock awards that were granted under the Pre-existing Plans to non-employee directors, officers and employees of the Company and other specified groups, depending on the Pre-existing Plan. As of September 30, 2015March 31, 2016, 4,360,0004,089,000 shares of common stock were reserved for issuance under our 2012 Plan, including 1,788,0001,196,000 shares available for future grant. The stock price will not be less than the fair market value of the common stock on the date the award is granted. No stock award will have a term in excess of ten years. Since 2008, all awards granted under the Pre-existing Plans and the 2012 Plan become vested and exercisable ratably over a five year period on each yearly anniversary date of the option grant.


15The Nominating, Compensation and Stock Option Committee of the Board of Directors is responsible for determining the individuals who will be granted stock awards, the number of stock awards each individual will receive, the price per share (in accordance with the terms of the 2012 Plan), and the exercise period of each stock award.

Stock Options



A summary of our stock option activityoptions outstanding under the 2012 Plan as of December 31, 20142015 and changes during the ninethree months ended September 30, 2015March 31, 2016 is as follows:

Stock Options OutstandingStock Options Outstanding
Number of Shares Weighted Average Exercise PriceNumber of Shares Weighted Average Exercise Price
December 31, 20142,362,000
 $19.45
December 31, 20152,461,000
 $22.16
Granted561,000
 30.30
569,000
 $34.14
Cancelled(70,000) 26.43
(13,000) $28.39
Exercised(282,000) 17.68
(124,000) $20.83
September 30, 20152,571,000
 $21.82
March 31, 20162,893,000
 $24.54

The weighted average grant-date fair value of stock options granted during the ninethree months ended September 30, 2015March 31, 2016 and 20142015 was $6.647.46 and $8.246.64 per common share, respectively.

The following table summarizes other information about our stock options at March 31, 2016:

 Stock Options
Range of exercise prices $10.39-$34.14
Outstanding:  
Weighted average remaining contractual life (years) 7.0
Aggregate intrinsic value $35,492,000
Exercisable:  
Number of shares 1,346,000
Weighted average remaining contractual life (years) 5.2
Aggregate intrinsic value $24,454,000
Exercised:  
Aggregate intrinsic value $1,737,000





15




The fair value of stock option awards granted in 2016 and 2015 was estimated on the date of grant using the Black-Scholes option valuation model using the following assumptions:
 Three months ended March 31,
 2016 2015
Risk-free interest rate2.0% 1.9%
Weighted average expected life in years5.8 years 5.8 years
Expected volatility26.0% 27.2%
Dividend yield2.0% 2.2%

Restricted Stock

During the ninethree months ended September 30, 2015March 31, 2016, the Company granted 25,00044,000 shares of restricted stock with a weighted average grant date fair value of $30.3034.14 per share. Fair value is determined based on the market price of the shares on the date of grant. During the ninethree months ended September 30, 2014,March 31, 2015, the Company granted 14,00025,000 shares of restricted stock with a weighted average grant date fair value of $28.02$30.30 per share.

A summary of our non-vestedoutstanding stock-based compensation as of December 31, 20142015 and changes during the ninethree months ended September 30, 2015March 31, 2016 is as follows:

 Number of Non-vested Shares Weighted Average Grant Date Fair Value
December 31, 20141,465,000
 $6.17
Granted561,000
 6.64
Vested(486,000) 5.17
Forfeited(70,000) 6.66
September 30, 20151,470,000
 $6.66

The following table summarizes other information about our outstanding stock options at September 30, 2015.


 Stock Options
Range of exercise prices 
$10.39 - $30.30
Outstanding:  
Weighted average remaining contractual life (years) 6.7
Aggregate intrinsic value $30,541,000
Exercisable:  
Number of shares 1,101,000
Weighted average remaining contractual life (years) 4.9
Aggregate intrinsic value $19,136,000
Exercised:  
Aggregate intrinsic value $4,118,000

Fair Value Estimates

The fair value of stock awards granted in 2015 and 2014 was estimated on the date of grant using the Black-Scholes option valuation model based on the following assumptions:

 September 30, 2015 September 30, 2014
Risk-free interest rate1.9% 1.9%
Weighted average expected life in years5.8 years 5.9 years
Expected volatility27.2% 36.9%
Dividend yield2.2% 2.4%

16





Other Information

Other information pertaining to activity of our stock awards during the nine months ended September 30, 2015 and 2014 were as follows:

 September 30, 2015 September 30, 2014
Total grant-date fair value of stock awards granted$4,027,000
 $4,268,000
Total fair value of stock awards vested during period$2,719,000
 $2,051,000
Total unrecognized compensation expense related to non-vested stock awards$7,859,000
 $7,169,000

At September 30, 2015, the unrecognized compensation cost related to stock awards granted but not yet vested, as reported above, was expected to be recognized through the fourth quarter of 2019 for the 2015 grants and the fourth quarter of 2018 for the 2014 grants.
 Shares Weighted Average Grant Date Fair Value
December 31, 201540,000
 $29.10
Granted44,000
 $34.14
Vested(9,000) $28.76
Forfeited
 $
March 31, 201675,000
 $32.10

Employee Stock Purchase Plan

We have an Employee Stock Purchase Plan ("ESPP") for all eligible employees. The ESPP currently extends through 2016. All full-time and certain part-time employees who have completed two years of continuous service with us are eligible to participate. On April 12, 2011, the Board of Directors extended the ESPP for an additional five offerings through 2016. Annual offerings commence and terminate on the respective year’s first and last calendar day.

Under the ESPP, we are authorized to issue up to 4,050,000 shares of our common stock to our employees. Pursuant to such authorization, we have 2,421,0002,362,000 shares available for future grant at September 30, 2015March 31, 2016.

The stock-based compensation expense associated withthe options granted under our ESPP was estimated on the date of grant using the Black-Scholes option valuation model based onusing the following assumptions:
 Three months ended March 31,
 2016 2015
Risk-free interest rate0.58% 0.18%
Weighted average expected life in years1.0 year 1.0 year
Expected volatility19.7% 19.2%
Dividend yield2.0% 2.2%

Note 7— Dividends

On March 25, 2016, a regular cash dividend of $0.18125 per common share was paid to shareholders of record on February 19, 2016. The total dividend paid was $13,158,000.
 September 30, 2015 September 30, 2014
Risk-free interest rate0.18% 0.10%
Weighted average expected life in years1.0 year 1.0 year
Expected volatility19.2% 21.9%
Dividend yield2.2% 2.4%

Note 8— Dividends

During the nine months ended September 30, 2015, we paid regular quarterly cash dividends approximating $38,338,000 as follows:

 Quarter Ended
 March 31, 2015 June 30, 2015 September 30, 2015
Cash dividend per common share$0.17625
 $0.17750
 $0.17875
Total cash dividends paid$12,655,000
 $12,760,000
 $12,923,000
Record dateFebruary 20, 2015
 May 22, 2015
 August 21, 2015
Payment dateMarch 27, 2015
 June 26, 2015
 September 25, 2015

Additionally, on October 13, 2015April 12, 2016, our Board of Directors declared a regular quarterly cash dividend of $0.180.18250 per common share, which will be paid on December 18, 2015June 24, 2016, to shareholders of record as of the close of business on NovemberMay 20, 20152016.


1716




Cash dividends on our outstanding weighted average number of basic common shares for the three and ninethree months ended September 30, 2015March 31, 2016 and 20142015 were approximately as follows:

 For the Three Months Ended September 30, For the Nine Months Ended September 30,
 2015 2014 2015 2014
Cash dividends per common share$0.18
 $0.17
 $0.53
 $0.52
 For the Three Months Ended March 31,
 2016 2015
Cash dividends per common share$0.18
 $0.18

Our Board of Directors reviews our dividend policy on a quarterly basis. Although there can be no assurance that we will continue to pay dividends or the amount of the dividend, we expect to continue to pay a regular quarterly cash dividend. In connection with the establishment of our dividend policy, we adopted a Dividend Reinvestment Plan in 2003.

Note 9—8— Income Taxes

For the nine months ended September 30, 2015, ourThe 2016 estimated annual effective tax rate remained constant atis expected to be approximately 37% compared to the 2014 period. Such differences. Differences between the effective tax ratesrate and the applicable U.S. federal statutory rate arise primarily from the effect of state and local income taxes and tax credits available to the Company. As such, the 2015 estimated annualThe actual 2016 effective tax rate is expected to be approximately 37% compared to 31% for 2014. This amount could vary from the estimate depending on the availability of tax credits.

We account for income taxes using the asset and liability method, which results in recognizing income tax expense based on the amount of income taxes payable or refundable for the current year. Additionally, we evaluate regularly the tax positions taken or expected to be taken resulting from financial statement recognition of certain items. Based on our evaluation, we have concluded that there are no significant uncertain tax positions requiring recognition in our financial statements. Our evaluation was performed for the tax years ended December 31, 20112012 through 20142015 (with regard to U.S. federal income tax returns) and December 31, 20102011 through 20142015 (with regard to various state and local income tax returns), the tax years which remain subject to examination by major tax jurisdictions as of September 30, 2015March 31, 2016.

We may from time to time be assessed interest or penalties by taxing jurisdictions, although any such assessments historically have been minimal and immaterial to our financial results. When we have received an assessment for interest and/or penalties, it has been classified in the financial statements as selling, general and administrative expense.

Note 10—9—Related Party Transactions

A director is a member of a law firm which was retained by us. In each of the ninethree months ended September 30, 2015March 31, 2016 and 20142015, fees received from us by such firm did not exceed $120,000 in any period. Additionally, such fees did not exceed, in either period, 5% of such firm’s or the Company's revenues.

Note 11—10—Segment Information

Reportable Operating Segments

U.S. GAAP establishes standards for reporting information regarding operating segments in annual financial statements. Operating segments are identified as components of an enterprise for which separate discrete financial information is available for evaluation by the chief operating decision-maker, or decision-making group, in making decisions ondetermining how to allocate resources and assess performance.

We manage and evaluate our operations in two reportable segments: Housekeeping (housekeeping, laundry, linen and other services) and Dietary (dietary department services). Although both segments serve a similar client base and share many operational similarities, they are managed separately due to distinct differences in the type of serviceservices provided, as well as the specialized expertise required of the professional management personnel responsible for delivering the respective segment’ssegments' services. We consider the various services provided within each reportable segment to comprise an identifiable reportable operating segment since suchSuch services are rendered pursuant to a singledistinct service agreement,agreements, specific to that reportable segment, as well as the fact that the delivery of the respective reportable segment’s services are managed by the same management personnel of the particulareach reportable segment.

The Company’s accounting policies for the segments are generally the same as described in the Company’s significant accounting policies. Differences between the reportable segments’ operating results and other disclosed data and our consolidated financial statements relate primarily to corporate level transactions and recording of transactions at the reportable segment level which use methods other than generally accepted accounting principles. There are certain inventories and supplies that are primarily expensed when

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incurred within the operating segments, while they are capitalized for the consolidated financial statements. As discussed, most corporate expense isexpenses are not allocated to the operating segments, and suchsegments. Such expenses include corporate salary and benefit costs, bad debt expense, certain legal costs, information technology costs, depreciation, amortization of finite lived intangibles,intangible assets, share based compensation costs and other corporate specific costs. Additionally, there are allocations for workers' compensation and general liability expense within the operating segments that differ from our actual expense recorded for U.S. GAAP. Additionally, included in the differences between the reportable segments’ operating results and other disclosed data are amounts attributable to Huntingdon Holdings Inc. ("Huntingdon"), our investment holding company subsidiary. Huntingdon does not transact any business with the reportable segments. Segment amounts disclosed are prior to any elimination entries made in consolidation.

Housekeeping provides services in Canada, although essentially all
17



Table of its revenues and net income, 99% in both categories, are earned in one geographic area, the United States. Dietary provides services solely in the United States.Contents

 Housekeeping
Services
 Dietary
Services
 Corporate and
Eliminations
   Total
Three Months Ended September 30, 2015         
Revenues$227,760,000
 $132,405,000
 $
 
 $360,165,000
Income before income taxes21,770,000
 8,239,000
 (3,268,000) 
(1) 
 26,741,000
Three Months Ended September 30, 2014         
Revenues$211,552,000
 $108,547,000
 $
 
 $320,099,000
Income (loss) before income taxes15,589,000
 5,648,000
 (56,320,000) 
(1) 
 (35,083,000)

Housekeeping
Services
 Dietary
Services
 Corporate and
Eliminations
 TotalHousekeeping
Services
 Dietary
Services
 Corporate and
Eliminations
 Total
Nine Months Ended September 30, 2015       
Three Months Ended March 31, 2016       
Revenues$681,306,000
 $389,461,000
 $
 $1,070,767,000
$238,279,000
 $146,528,000
 $

$384,807,000
Income before income taxes64,139,000
 25,008,000
 (11,095,000) 
(1) 
 78,052,000
22,500,000
 9,148,000
 (2,044,000)
(1) 
29,604,000
Nine Months Ended September 30, 2014       
Three Months Ended March 31, 2015       
Revenues$627,650,000
 $323,909,000
 $
 $951,559,000
$226,581,000
 $128,665,000
 $

$355,246,000
Income before income taxes52,224,000
 18,946,000
 (61,081,000) 
(1) 
 10,089,000
20,617,000
 8,905,000
 (4,468,000)
(1) 
25,054,000
(1)
Represents primarilyPrimarily represents corporate office costcosts and related overhead, recording of transactionscertain inventories and supplies and workers compensation costs at the reportable segment level which use accounting methods other than U.S. GAAP,that differ from those used at the corporate level, as well as consolidated subsidiaries’ operating expenses that are not allocated to the reportable segments, net of investment and interest income. Additionally, during the third quarter 2014, the Company recorded a one-time, non-cash change in estimate related to our self-insurance claims reserve which was not allocated to the reportable segments.

Total Revenues from Clients

We earned total revenues from clients in the following service categories:

 For the Three Months Ended September 30, For the Nine Months Ended September 30,
2015 2014 2015 2014
Housekeeping services$158,019,000
 $147,812,000
 $471,692,000
 $437,358,000
Laundry and linen services69,060,000
 63,241,000
 207,887,000
 188,766,000
Dietary services132,405,000
 108,547,000
 389,461,000
 323,909,000
Maintenance services and other681,000
 499,000
 1,727,000
 1,526,000
 $360,165,000
 $320,099,000
 $1,070,767,000
 $951,559,000



19
 For the Three Months Ended March 31,
2016 2015
Housekeeping services$168,916,000
 $156,587,000
Dietary Services146,528,000
 128,665,000
Laundry and linen services68,714,000
 69,488,000
Maintenance services and other649,000
 506,000
 $384,807,000
 $355,246,000



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Note 12—11— Earnings Per Common Share

Basic net earnings per share are computed using the weighted-average number of common shares outstanding. The dilutive effect of potential common shares outstanding is included in diluted net earnings per share. The computations of basic net earnings per share and diluted net earnings per share are as follows:

  Three Months Ended September 30, 2015
 Income
(Numerator)
 Shares
(Denominator)
 Per-share
Amount
 
 Net income$17,086,000
    
 Basic earnings per common share$17,086,000
 72,009,000
 $0.24
 Effect of dilutive securities:     
 Stock options and restricted stock  682,000
 
 Diluted earnings per common share$17,086,000
 72,691,000
 $0.24
   
  Three Months Ended September 30, 2014
 Income
(Numerator)
 Shares
(Denominator)
 Per-share
Amount
 
 Net loss$(22,182,000)    
 Basic loss per common share$(22,182,000) 70,671,000
 $(0.31)
 Effect of dilutive securities:     
 Stock options and restricted stock  
 
 Diluted loss per common share$(22,182,000) 70,671,000
 $(0.31)

  Nine Months Ended September 30, 2015
 Income
(Numerator)
 Shares
(Denominator)
 Per-share
Amount
 
 Net income$48,890,000
    
 Basic earnings per common share$48,890,000
 71,714,000
 $0.68
 Effect of dilutive securities:     
 Stock options and restricted stock  667,000
 
 Diluted earnings per common share$48,890,000
 72,381,000
 $0.68
   
  Nine Months Ended September 30, 2014
 Income
(Numerator)
 Shares
(Denominator)
 Per-share
Amount
 
 Net income$6,378,000
    
 Basic earnings per common share$6,378,000
 70,479,000
 $0.09
 Effect of dilutive securities:     
 Stock options and restricted stock  734,000
 
 Diluted earnings per common share$6,378,000
 71,213,000
 $0.09
  Three Months Ended March 31, 2016
 Income
(Numerator)
 Shares
(Denominator)
 Per-share
Amount
 
 Net income$18,626,000
    
 Basic earnings per common share$18,626,000
 72,364,000
 $0.26
 Effect of dilutive securities:     
 Stock options and restricted stock  650,000
 
 Diluted earnings per common share$18,626,000
 73,014,000
 $0.26
   
  Three Months Ended March 31, 2015
 Income
(Numerator)
 Shares
(Denominator)
 Per-share
Amount
 
 Net income$15,516,000
    
 Basic earnings per common share$15,516,000
 71,469,000
 $0.22
 Effect of dilutive securities:     
 Stock options and restricted stock  690,000
 
 Diluted earnings per common share$15,516,000
 72,159,000
 $0.22

Stock awards to purchase 597,000 and 925,000980,000 shares of common stock having average exercise prices of $30.03 and $29.33$32.45 per common share respectively, were outstanding during the three and nine months ended September 30,March 31, 2016 but not included in the computation of diluted earnings per common share because the exercise prices of the options were greater than the average market price of our common stock, and therefore, would be antidilutive.

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Stock awards to purchase 1,014,000 shares of common stock having average exercise prices of $29.22 per common share were outstanding during the three months ended March 31, 2015 but not included in the computation of diluted earnings per common share because the exercise prices of the options were greater than the average market price of theour common shares,stock, and therefore, would be antidilutive.

Stock awards to purchase 909,000 and 827,000 shares of common stock having average exercise prices of $26.01 and $26.32 per common share, respectively, were outstanding during the three and nine months ended September 30, 2014 but not included in the computation of diluted earnings per common share because the exercise prices of the options were greater than the average market price of the common shares, and therefore, would be antidilutive.

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Note 13—12—Other Contingencies

Line of Credit

We have a $200,000,000 bank line of credit on which we may draw to meet short-term liquidity requirements in excess of internally generated cash flow.requirements. Amounts drawn under the line of credit are payable upon demand. At September 30, 2015,March 31, 2016, there were no borrowings under the line of credit. However, at such date,At March 31, 2016, we had outstanding a $75,978,000 (increased to $78,259,000 on October 1, 2015)$68,778,000 irrevocable standby letter of credit, which relates to payment obligations under our insurance programs. As a resultThis letter of credit was increased to $73,428,000 on April 1, 2016. In connection with the issuance of the letter of credit, issued, the amount available under the line of credit was reduced by $75,978,000$68,778,000 at September 30, 2015.March 31, 2016. The line of credit requires us to satisfy one financial covenant. We are in compliance with our financial covenant at September 30, 2015March 31, 2016 and expect to continue to remain in compliance with such financial covenant. ThisThe line of credit has a five year term and expires on December 18, 2018.

Tax Jurisdictions and Matters

We provide our services in 48 states and are subject to numerous local taxing jurisdictions within those states. Consequently, inIn the ordinary course of business, a jurisdiction may contest our reporting positions with respect to the application of its tax code to our services. A jurisdiction’s conflicting position on the taxability of our services could result in additional tax liabilities.

We have tax matters with various taxing authorities. Because of the uncertainties related to both the probable outcome and amount of probable assessment due, we are unable to make a reasonable estimate of a liability. We do not expect the resolution of any of these matters, taken individually or in the aggregate, to have a material adverse effect on our consolidated financial position or results of operations based on our best estimate of the outcomes of such matters.

Legal Proceedings

We are also subject to various claims and legal actions in the ordinary course of business. Some of these matters include payroll and employee-related matters and examinations by governmental agencies. As we become aware of such claims and legal actions, we providerecord accruals if thefor any exposures that are probable and estimable. If an adverse outcome of such claims and legal actions is reasonably possible, we assess materiality and provide such financial disclosure, as appropriate. The Company believes it is not a party to, nor are any of its properties the subject of, any pending legal proceeding or governmental examination that would have a material adverse effect on the Company's consolidated financial condition or liquidity.

Government Regulations

Many states have significant budget deficits. State Medicaid programsOur clients are experiencing increased demand, and with lower revenues than projected, they have fewer resources to support their Medicaid programs. In addition, comprehensiveconcentrated in the health care legislation under the Patient Protectionindustry and Affordable Care Actare primarily providers of long-term care. Many of our clients’ revenues are highly reliant on Medicare, Medicaid and the Health Care and Education Reconciliation Act of 2010 (together, the “Act”) was signed into law in March 2010. The Act will continue to significantly impact the governmental healthcare programs in which our clients participate, and reimbursements received thereunder from governmental or third-party payors. Effective October 1, 2011, a rule enacted by the Centers for Medicare and Medicaid Services (“CMS”) reduced Medicare payments to nursing centers by 11.1% and changed thethird party payors’ reimbursement for the provision of group rehabilitation therapy services to Medicare beneficiaries. Furthermore, during the remainder of 2015 and in coming years, new proposalsfunding rates. New legislation or additional changes in existing regulations could be made to the Act and/or CMS could propose additional reimbursement reductions which could directly impact the governmental reimbursement programs in which our clients participate. As a result, some state Medicaid programs are reconsidering previously approved increases in nursing home reimbursement or are considering delaying or foregoing those increases. A few states have indicated it is possible they will run out of cash to pay Medicaid providers, including nursing homes. In addition, certain states have rejected Federal Medicaid assistance under the Act and may continue to do so. Any negative changes in our clients’ reimbursements may negatively impact our results of operations. Although we continually evaluate the Act’s effect on our client base, we may not know the full effecteffects of such programs until such time as these laws are fully implemented and CMS and othergovernment agencies issue applicable regulations or guidance.

In January 2013, the U.S. Congress enacted the American Taxpayer Relief Act of 2012, which delayed automatic spending cuts, including reduced Medicare payments to plans and providers up to 2%. These discretionary spending caps were originally enacted under provisions in the Budget Control Act of 2011, an initiative to reduce the federal deficit through the year 2021, also known as “sequestration.” The sequestration went into effect starting March 2013. In December 2013, the U.S. Congress enacted the Bipartisan Budget Act of 2013, which reduces the impact of the sequestration for two years, beginning in fiscal year 2014 and extended the reduction in Medicare payments to plans and providers for an additional two years from 2021 through the year 2023.

Effective October 1, 2015, a rule enacted by CMS modified payment rates and policies. CMS estimates that the aggregate payments to skilled nursing facilities during fiscal year 2016 will increase by 1.2% or $430,000,000 compared to fiscal year 2015.

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Note 14—13—Subsequent Events

We evaluated all subsequent events through the filing date of this Form 10-Q is being filed with the SEC.10-Q. We believe there were no events or transactions occurring during this subsequent reporting period which require recognition or additional disclosure in these financial statements.


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Item 2.  Management’s Discussion and Analysis of Financial Condition and Results of Operations.Operations

Results of Operations

The following discussion is intended to provide the reader with information that will be helpful in understanding our financial statements, including the changes in certain key items in comparing financial statements period to period. We also intend to provide the primary factors that accounted for those changes, as well as a summary of how certain accounting principles affect our financial statements. In addition, we are providing information about the financial results of our two operating segments to further assist in understanding how these segments and their results affect our consolidated results of operations. This discussion should be read in conjunction with our financial statements as of September 30, 2015March 31, 2016 and December 31, 20142015 and the periods then ended and the notes accompanying those financial statements.

Overview

We provide management, administrative and operating expertise and services to the housekeeping, laundry, linen, facility maintenance and dietary service departments of the health care industry, including nursing homes, retirement complexes, rehabilitation centers and hospitals located throughout the United States. We believe we are the largest provider of housekeeping and laundry management services to the long-term care industry in the United States, rendering such services to over 3,500 facilities in 48 states as of September 30, 2015.March 31, 2016. Although we do not directly participate in any government reimbursement programs, our clients’ reimbursements are subject to government regulation. Therefore, our clients are directly affected by any legislation relating to Medicare and Medicaid reimbursement programs.

We provide our services primarily pursuant to full service agreements with our clients. In such agreements, we are responsible for the day to day management of the department managers and hourly employees located at our clients’ facilities. We also provide services on the basis of a management-only agreementagreements for a very limited number of clients. Our agreements with clients typically provide for renewable one year service terms, cancelable by either party upon 30 to 90 days’ notice after the initial 90-day60 to 120 day period.

We are organized into two reportable segments; housekeeping, laundry, linen and other services (“Housekeeping”("Housekeeping"), and dietary department services (“Dietary”("Dietary"). At September 30, 2015, Housekeeping is provided at essentially all of our 3,500 client facilities, generating approximately 64% or $681,306,000 of total revenues for the nine months ended September 30, 2015. Dietary is provided to over 900 client facilities at September 30, 2015 and contributed approximately 36% or $389,461,000 of total revenues for the nine months ended September 30, 2015.

Housekeeping consists of managing the client’s housekeeping department which is principally responsible for the cleaning, disinfecting and sanitizing of patient rooms and common areas of a client’s facility, as well as laundering and processing of the personal clothing belonging to the facility’s patients. Also within the scope of this segment’s service is the responsibility for laundering and processing the bed linens, uniforms and other assorted linen items utilized by a client facility.

Dietary consists of managing the client’s dietary department which is principally responsible for food purchasing, meal preparation and providing dietitian consulting professional services, which includes the development of a menu that meets the patient’s dietary needs.

At March 31, 2016, Housekeeping is provided at essentially all of our 3,500 client facilities, generating approximately 62% or $238,279,000 of total revenues for the three months ended March 31, 2016. Dietary is provided to over 1,000 client facilities at March 31, 2016 and contributed approximately 38% or $146,528,000 of total revenues for the three months ended March 31, 2016.

On July 12, 2015, the Company completed its corporate restructuring by capitalizing its three new operating entities (HCSG East, LLC, HCSG Central, LLC and HCSG West, LLC), and transitioning the Company's facility-based employees to such entities based on the geography serviced.served. As of July 12, 2015, (i) HCSG Insurance providesprovided workers' compensation and other insurance coverages to such entities with respect to such transitioned workforce, (ii) such entities provide housekeeping, laundry and dietary services as a subcontracted provider to the Company, and (iii) the Company provides strategic client-service management and administrative support services to such entities.

Three Months Ended March 31, 2016 and 2015

The following tables sets forth the first quarter 2016 income statement key components that we use to evaluate our financial performance on a consolidated and reportable segment basis compared to first quarter 2015 amounts. The differences between the reportable segments’ operating results and other disclosed data and our consolidated financial statements relate primarily to corporate level transactions and recording of transactions at the reportable segment level which use methods other than generally accepted accounting principles.

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Consolidated Operations

The following table sets forth, for the periods indicated, the percentage which certain items bear to consolidated revenues:
 For the Three Months Ended March 31, 2016
       Housekeeping Dietary
 Consolidated % Change Corporate & Eliminations Amount % Change Amount % Change
Revenues$384,807,000
 8.3 % $
 $238,279,000
 5.2% $146,528,000
 13.9%
Cost of services provided330,044,000
 8.6
 (23,115,000) 215,779,000
 4.8
 137,380,000
 14.7
Selling, general and administrative expense25,346,000
 (5.3) 25,346,000
 
 
 
 
Investment and interest income187,000
 (63.1) 187,000
 
 
 
 
Income before income taxes$29,604,000
 (18.2)% $(2,044,000) $22,500,000
 9.1% $9,148,000
 2.7%

 Relation to Consolidated Revenues
 For the Three Months Ended September 30, For the Nine Months Ended September 30,
 2015 2014 2015 2014
Revenues100.0 % 100.0 % 100.0 % 100.0%
Operating costs and expenses:       
Costs of services provided85.7 % 98.6 % 85.6 % 90.3%
Selling, general and administrative6.5 % 12.3 % 7.0 % 8.8%
Investment and interest income (expense)(0.4)% 0.0 % (0.1)% 0.1%
Income (loss) before income taxes7.4 % (10.9)% 7.3 % 1.0%
Income taxes (benefit)2.7 % (4.0)% 2.7 % 0.4%
Net income (loss)4.7 % (6.9)% 4.6 % 0.6%
 For the Three Months Ended March 31, 2015
 Consolidated Corporate & Eliminations Housekeeping Dietary
Revenues$355,246,000
 $
 $226,581,000
 $128,665,000
Cost of services provided303,936,000
 (21,788,000) 205,964,000
 119,760,000
Selling, general and administrative expense26,763,000
 26,763,000
 
 
Investment and interest income507,000
 507,000
 
 
Income before income taxes$25,054,000
 $(4,468,000) $20,617,000
 $8,905,000

Housekeeping, our largest and core reportable segment, represented approximately 63%62% of consolidated revenues for the thirdfirst quarter 2015.2016. Dietary revenues represented approximately 37%38% of consolidated revenues for the thirdfirst quarter 2015.2016.

The following table sets forth the ratio which certain items bear to consolidated revenues:
 For the Three Months Ended
March 31,
 2016 2015
Revenues100.0% 100.0%
Operating costs and expenses:   
Costs of services provided85.8% 85.6%
Selling, general and administrative expense6.6% 7.5%
Investment and interest income0.0% 0.1%
Income before income taxes7.6% 7.0%
Income taxes2.9% 2.7%
Net income4.7% 4.3%

Subject to the factors noted in the Cautionary Statement Regarding Forward Looking Statements included in this Quarterly Report on Form 10-Q, although there can be no assurance thereof, our financial performance for the remainder of 20152016 may be comparable to historical ranges as they relate to consolidated revenues. Specifically, each of Housekeeping's and Dietary’s revenues, as a percentage of consolidated revenues, should approximate the respective percentages noted in the Overview Section above. Furthermore, we expect the sources of organic growth for the remainder of 20152016 for the respective operating segments to be primarily the same as historically experienced. Accordingly, although there can be no assurance thereof, the growth in Dietary is expected to come from our current Housekeeping client base, while growth in Housekeeping will primarily come from obtaining new clients.clients

Three Months Ended September 30, 2015 and 2014

The following table sets forth the third quarter 2015 income statement key components that we use to evaluate our financial performance on a consolidated and reportable segment basis compared to third quarter 2014 amounts. The differences between the reportable segments’ operating results and other disclosed data and our consolidated financial statements relate primarily to corporate level transactions and recording of transactions at the reportable segment level which use methods other than generally accepted accounting principles.

 Reportable Segments — For the Three Months Ended September 30, 2015
       Housekeeping Dietary
 Consolidated % Change Corporate & Eliminations Amount % Change Amount % Change
Revenues$360,165,000
 12.5% $
 $227,760,000
 7.7% $132,405,000
 22.0%
Cost of services provided308,645,000
 (2.3) (21,511,000) 205,990,000
 5.1
 124,166,000
 20.7
Selling, general and administrative23,445,000
 (40.5) 23,445,000
 
 
 
 
Investment and interest income (loss)(1,334,000) 2,568.0
 (1,334,000) 
 
 
 
Income (loss) before income taxes$26,741,000
 176.2% $(3,268,000) $21,770,000
 39.6% $8,239,000
 45.9%

 Reportable Segments — For the Three Months Ended September 30, 2014
 Consolidated Corporate & Eliminations Housekeeping Dietary
Revenues$320,099,000
 $
 $211,552,000
 $108,547,000
Cost of services provided315,757,000
 16,895,000
 195,963,000
 102,899,000
Selling, general and administrative39,375,000
 39,375,000
 
 
Investment and interest income (loss)(50,000) (50,000) 
 
Income (loss) before income taxes$(35,083,000) $(56,320,000) $15,589,000
 $5,648,000


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Revenues

Consolidated

Consolidated revenues increased 12.5%8.3% to $360,165,000384,807,000 in the thirdfirst quarter 20152016 compared to $320,099,000$355,246,000 in the thirdfirst quarter 20142015 as a result of the factors discussed below under Reportable Segments.



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Table of Contents

Reportable Segments

Housekeeping’s 7.7%5.2% net growth in reportable segment revenues resulted primarily from an increase in revenues attributable to service agreements entered into with new clients.

Dietary’s 22.0%13.9% net growth in reportable segment revenues resulted primarily from providing this service to a greater number of existing Housekeeping clients.

Costs of services providedServices Provided

Consolidated

Consolidated costs of services decreased 2.3%increased 8.6% to $308,645,000$330,044,000 in the thirdfirst quarter 20152016 compared to $315,757,000$303,936,000 in the thirdfirst quarter 2014.2015. The decreaseincrease in costs of services is primarily due to a 2014 one-time, non-cash change in estimate related to our self-insurance claims reserve, partially offset by a direct result of growth in our consolidated revenues. Certain significant components within our costs of services are subject to fluctuation with the changes in our business and client base. The increase in such components during 20152016 compared to 20142015 includes labor and other labor related costs, and dietary supplies. Oursupplies, workers' compensation and general liability insurance and bad debt provision decreased in the third quarter 2015 compared to the third quarter 2014.provision. Historically, these significant components accounted for approximately 97%96% to 98% of consolidated costs of services.

As a percentage of consolidated revenues, cost of services decreasedincreased to 85.7%85.8% in the thirdfirst quarter 20152016 from 98.6%85.6% in the thirdfirst quarter 2014.2015. The following table provides a comparison of the primarykey indicators we consider when managing the consolidated cost of services provided-key indicators that we manage on a consolidated basis in evaluating our financial performance.provided:

For the Three Months Ended September 30,For the Three Months Ended March 31,
Cost of Services Provided-Key Indicators as a % of Consolidated Revenue2015 % 2014 % % Change
Costs of Services Provided-Key Indicators as a % of Consolidated Revenue2016 2015 Change
Bad debt provision0.2 0.7 (0.5)0.3% 0.3% —%
Workers’ compensation and general liability insurance3.3 12.5 (9.2)3.1% 3.3% (0.2)%

The bad debt provision decreased primarily due to our assessment of the collectability of our receivables.

Thedecrease in workers' compensation and general liability insurance expense decreasedis primarily duethe result of the Company's ongoing initiatives to promote safety and accident prevention in the change in estimate recorded during the third quarter 2014 which resulted in a one-time, non-cash charge to reflect certain costs related to the estimated current and future insurance claims projected to be paid over future periods.workplace, as well as proactive management of workers' compensation claims.

Reportable Segments

Cost of services provided for Housekeeping, as a percentage of Housekeeping revenues for the thirdfirst quarter 2015,2016 decreased to 90.4%90.6% from 92.6%90.9% in the thirdfirst quarter 2014.2015. Cost of services provided for Dietary, as a percentage of Dietary revenues for the thirdfirst quarter 2015, decreased2016, increased to 93.8% from 94.8%93.1% in the thirdfirst quarter 2014.2015.


The following table provides a comparison of the key indicators we consider when managing cost of services at the segment level, as a percentage of the respective segments' revenues:
25
 For the Three Months Ended March 31,
Costs of Services Provided-Key Indicators as a % of Segment Revenue2016 2015 Change
Housekeeping labor and other labor costs79.5% 78.9% 0.6%
Housekeeping supplies7.9% 8.5% (0.6)%
Dietary labor and other labor costs52.8% 51.8% 1.0%
Dietary supplies38.0% 38.0% —%

The ratios of these key indicators to revenue remain relatively consistent. Variations relate to the provision of services at new facilities and changes in the mix of clients for whom we provide supplies or do not provide supplies. Management focuses on building efficiencies and managing labor and other costs at the facility level, as well as managing supply chain costs, for new and existing facilities.







22



Table of Contents

The following table provides a comparison of the primary cost of services provided-key indicators, as a percentage of the respective segment’s revenues that we manage on a reportable segment basis in evaluating our financial performance:

 For the Three Months Ended September 30,
Cost of Services Provided-Key Indicators as a % of Segment Revenue2015 % 2014 % % Change
Housekeeping labor and other labor costs80.2 81.9 (1.7)
Housekeeping supplies8.1 8.1 
Dietary labor and other labor costs53.7 51.9 1.8
Dietary supplies38.8 41.4 (2.6)

Housekeeping labor and other labor costs, as a percentage of Housekeeping revenues, decreased due to increased efficiencies in managing these costs at the facility level. Housekeeping supplies, as a percentage of Housekeeping revenues, remained constant with consistent growth in supplies due to the growth in housekeeping, laundry and linen revenue compared to overall Housekeeping revenues.

Dietary labor and other labor costs, as a percentage of Dietary revenues, increased due to inefficiencies recognized in managing these costs at the facility level. The decrease in Dietary supplies, as a percentage of Dietary revenues, is a result of the efficient management of these costs and more favorable vendor pricing programs obtained through further consolidation of dietary supply vendors. Additionally, we experienced an increase in the number of clients where we do not provide all of the food and food related supplies compared to our typical Dietary contracts. This shift within our Dietary segment impacted the trends on the key indicators as a percentage of Dietary revenues.

Consolidated Selling, General and Administrative Expense
 
 For the Three Months Ended September 30,
 2015 2014 $ Change % Change
Selling, general and administrative expense w/o deferred compensation change (a)$24,859,000
 $39,588,000
 $(14,729,000) (37.2)%
Deferred compensation fund loss(1,414,000) (213,000) (1,201,000) (563.8)%
Consolidated selling, general and administrative expense (b)$23,445,000
 $39,375,000
 $(15,930,000) (40.5)%
 For the Three Months Ended March 31,
 2016 2015 $ Change % Change
Selling, general and administrative expense excluding deferred compensation change (1)
$25,674,000
 $26,395,000
 $(721,000) (2.7)%
Deferred compensation fund income (loss)(328,000) 368,000
 (696,000) (189.1)%
Selling, general and administrative expense$25,346,000
 $26,763,000
 $(1,417,000) (5.3)%

(a)
(1)
Selling, general and administrative expense excluding the change in the market value of the deferred compensation fund.
(b)Consolidated selling, general and administrative expense reported for the period presented.

Although our growth in consolidated revenues was 12.5% for the third quarter 2015, selling, general and administrative expenses excludingExcluding the change in market value of the deferred compensation fund, decreased 37.2% or $14,729,000 compared to the third quarter 2014. Consequently, for the third quarter 2015, selling, general and administrative expenses (excluding the impact of the deferred compensation fund), as a percentage of consolidated revenues, decreased to 6.9% compared to 12.4% for the third quarter 2014, primarily due to legal matters and charges related to the corporate reorganization under our wholly owned captive insurance subsidiary and other related expenses incurred during the third quarter 2014.

For the third quarter 2015, the portion of our consolidated selling, general and administrative expense attributable to deferred compensation decreased $1,201,000$721,000 or 2.7% compared to the thirdfirst quarter 2014. The decrease in deferred compensation is a result of unfavorable market value fluctuations on the balance of investments held in our deferred compensation fund as noted below in Consolidated Investment and Interest Income. Consolidated selling, general and administrative expenses decreased $15,930,000 or 40.5% compared to the third quarter 2014.2015.

Consolidated Investment and Interest Income

Investment and interest income as a percentagewas less than 0.1% of consolidated revenues decreased to (0.4)% for the thirdfirst quarter 2015 compared to less than 0.1% for the third quarter 2014. We recognized unfavorable market value fluctuations from the investments held in our deferred compensation fund compared to the prior year period.



262016 and 2015.



Table of Contents

Income (Loss) before Income Taxes

Consolidated

As a result of the factors discussed above related to revenues and expenses, consolidated income (loss) before income taxes for the third quarter 2015 increased to 7.4%, as a percentage of consolidated revenues, compared to (10.9)% for the third quarter 2014.

Reportable Segments

Housekeeping’s increase in income before income taxes is primarily attributable to the key indicators discussed above, specifically
the increase in reportable segment revenues and decrease in labor and labor related costs as a percentage of revenue, partially offset by the increase in housekeeping supplies as a percentage of revenue.

Dietary’s increase in income before income taxes is primarily attributable to the key indicators discussed above, specifically the increase in reportable segment revenues and decrease in dietary supplies as a percentage of revenue, partially offset by the increase in labor and labor related costs as a percentage of revenue.

Consolidated Income Taxes

For the thirdfirst quarter 2015,2016, our effective tax rate was 36%37% compared 37%to 38% for the 20142015 period. Such differencesDifferences between the effective tax ratesrate and the applicable U.S. federal statutory rate arise primarily from the effect of state and local income taxes and tax credits available to the Company. The decrease in the effective tax rate is primarily due to the impactrecognition of certain tax credits realized in the first quarter 2016 that had not been recognized in the first quarter 2015, as the credits were not approved until late 2015.

Liquidity and Capital Resources

Cash generated through operations is our primary source of liquidity. At March 31, 2016, we had cash, cash equivalents and marketable securities of $101,478,000 and working capital of $288,909,000, compared to December 31, 2015 cash, cash equivalents and marketable securities of $102,685,000 and working capital of $269,277,000. Our current ratio remained consistent at 3.8 to 1 at March 31, 2016 and December 31, 2015. The increase in working capital is driven by the prior period.

Consolidated Net Income (Loss)timing of payments and cash receipts as of March 31, 2016 as compared with December 31, 2015.

AsWe have a result$200,000,000 bank line of credit on which we may draw to meet short-term liquidity requirements in excess of internally generated cash flow. Amounts drawn under the line of credit are payable upon demand. At March 31, 2016, there were no borrowings under the line of credit. At March 31, 2016, we had outstanding a $68,778,000 irrevocable standby letter of credit, which relates to payment obligations under our insurance programs. This letter of credit was increased to $73,428,000 on April 1, 2016. In connection with the issuance of the factors discussed above, consolidated net income as a percentageletter of revenue forcredit, the third quarter 2015 increased to 4.7% compared to (6.9)% inamount available under the third quarter 2014.

Nine Months Ended September 30, 2015 and 2014line of credit was reduced by $68,778,000 at March 31, 2016.

The following table sets forth the nine months ended September 30, 2015 income statement key components that we useline of credit requires us to evaluate oursatisfy one financial performance on a consolidatedcovenant. Such covenant and reportable segment basis compared to the nine months ended September 30, 2014 amounts. The differences between the reportable segments’ operating results and other disclosed data and our consolidated financial statements relate primarily to corporate level transactions and recording of transactionsits respective status at the reportable segment level which use methods other than generally accepted accounting principles.

March 31, 2016 was as follows:
 Reportable Segments — For the Nine Months Ended September 30, 2015
       Housekeeping Dietary
 Consolidated % Change Corporate &
Eliminations
 Amount % Change Amount % Change
Revenues$1,070,767,000
 12.5% $
 $681,306,000
 8.5% $389,461,000
 20.2%
Cost of services provided916,798,000
 6.7
 (64,822,000) 617,167,000
 7.3
 364,453,000
 19.5
Selling, general and administrative75,332,000
 (10.0) 75,332,000
 
 
 
 
Investment and interest income (loss)(585,000) (151.6) (585,000) 
 
 
 
Income (loss) before income taxes$78,052,000
 673.6% $(11,095,000) $64,139,000
 22.8% $25,008,000
 32.0%
Covenant Description and RequirementStatus at March 31, 2016
Funded debt (1) to EBITDA(2) ratio: less than 3.00 to 1.00
0.67

 Reportable Segments — For the Nine Months Ended September 30, 2014
 Consolidated Corporate &
Eliminations
 Housekeeping Dietary
Revenues$951,559,000
 $
 $627,650,000
 $323,909,000
Cost of services provided858,943,000
 (21,446,000) 575,426,000
 304,963,000
Selling, general and administrative83,661,000
 83,661,000
 
 
Investment and interest income1,134,000
 1,134,000
 
 
Income (loss) before income taxes$10,089,000
 $(61,081,000) $52,224,000
 $18,946,000
(1)
All indebtedness for borrowed money, including but not limited to capitalized lease obligations, reimbursement obligations in respect of letters of credit and guaranties of any such indebtedness.
(2)
Net income plus interest expense, income tax expense, depreciation, amortization and extraordinary non-recurring losses/gains.


27As noted above, we were in compliance with our financial covenant at March 31, 2016 and expect to continue to remain in compliance with such financial covenant. This line of credit expires on December 18, 2018.




Revenues

Consolidated

Consolidated revenues increased 12.5% to $1,070,767,000 in the nine months ended September 30, 2015 compared to $951,559,000 in the corresponding period in 2014 as a result of the factors discussed below under Reportable Segments.

Reportable Segments

Housekeeping’s 8.5% net growth in reportable segment revenues resulted primarily from an increase in revenues attributable to service agreements entered into with new clients.

Dietary’s 20.2% net growth in reportable segment revenues resulted primarily from providing this service to a greater number of existing Housekeeping clients.

Costs of services provided

Consolidated

Consolidated costs of services increased 6.7% to $916,798,000 for the nine months ended September 30, 2015 compared to $858,943,000 in the corresponding period in 2014. The increase in costs of services is a direct result of growth in our consolidated revenues, partially offset by a 2014 one-time, non-cash change in estimate related to our self-insurance claims reserve. Certain significant components within our costs of services are subject to fluctuation with the changes in our business and client base. The increase in such components during 2015 compared to 2014 includes labor and other labor related costs, and housekeeping and dietary supplies. Our workers' compensation and general liability insurance and bad debt provision decreased in the nine months ended September 30, 2015 compared to the corresponding period in 2014. Historically, these significant components accounted for approximately 97% to 98% of consolidated costs of services.

As a percentage of consolidated revenues, cost of services decreasedto 85.6% in the nine months ended September 30, 2015 from 90.3% in the corresponding period in 2014. The following table provides a comparison of the primary cost of services provided-key indicators that we manage on a consolidated basis in evaluating our financial performance.

 For the Nine Months Ended September 30,
Cost of Services Provided-Key Indicators as a % of Consolidated Revenue2015 % 2014 % % Change
Bad debt provision0.2
 0.4
 (0.2)
Workers’ compensation and general liability insurance3.3
 6.2
 (2.9)

The bad debt provision remained constant and is primarily due to our assessment of the collectability of our receivables.

The workers' compensation and general liability insurance expense decreased primarily due to the change in estimate recorded in 2014 which resulted in a one-time, non-cash charge to reflect certain costs related to the estimated current and future insurance claims projected to be paid over future periods.

Reportable Segments

Cost of services provided for Housekeeping, as a percentage of Housekeeping revenues for the nine months ended September 30, 2015, decreased to 90.6% from 91.7% compared to the corresponding period in 2014. Cost of services provided for Dietary, as a percentage of Dietary revenues for the nine months ended September 30, 2015, decreased slightly to 93.6% from 94.2% compared to the corresponding period in 2014.


2823




The following table provides a comparison of the primary cost of services provided-key indicators, as a percentage of the respective segment’s revenues that we manage on a reportable segment basis in evaluating our financial performance:Cash Flows from Operating Activities

 For the Nine Months Ended September 30,
Cost of Services Provided-Key Indicators as a % of Segment Revenue2015 % 2014 % % Change
Housekeeping labor and other labor costs79.2
 81.0
 (1.8)
Housekeeping supplies8.3
 8.1
 0.2
Dietary labor and other labor costs52.8
 50.8
 2.0
Dietary supplies38.4
 41.0
 (2.6)

Housekeeping labor and other labor costs, as a percentage of Housekeeping revenues, decreased due to increased efficiencies in managing these costs at the facility level. The increase in Housekeeping supplies, as a percentage of Housekeeping revenues, resultedCash flows from operating activities are primarily from an increase in supplies due to the growth in housekeeping, laundry and linen revenue compared to overall Housekeeping revenues.

Dietary labor and other labor costs, as a percentage of Dietary revenues, increased due to inefficiencies recognized in managing these costs at the facility level. The decrease in Dietary supplies, as a percentage of Dietary revenues, is a result of the efficient management of these costs and more favorable vendor pricing programs obtained through further consolidation of dietary supply vendors. Additionally, we experienced an increase in the number of clients where we do not provide all of the food and food related supplies compared to our typical Dietary contracts. This shift within our Dietary segment impacted the trends on the key indicators as a percentage of Dietary revenues.

Consolidated Selling, General and Administrative Expense
 For the Nine Months Ended September 30,
 2015 2014 $ Change % Change
Selling, general and administrative expense w/o deferred compensation change (a)$76,357,000
 $82,949,000
 $(6,592,000) (7.9)%
Deferred compensation fund (loss) gain(1,025,000) 712,000
 (1,737,000) (244.0)%
Consolidated selling, general and administrative expense (b)$75,332,000
 $83,661,000
 $(8,329,000) (10.0)%

(a)Selling, general and administrative expensedriven by earnings, excluding the change in the market value of the deferred compensation fund.
(b)Consolidated selling, general and administrative expense reported for the period presented.

Although our growth in consolidated revenues was 12.5% for the nine months ended September 30, 2015, selling, general and administrative expenses excluding the change in market value of the deferred compensation fund decreased 7.9% or $6,592,000 compared to the corresponding period in 2014. Consequently, for the nine months ended September 30, 2015, selling, general and administrative expenses (excluding the impact of the deferred compensation fund), as a percentage of consolidated revenues, decreased to 7.1% compared to 8.7% in the corresponding 2014 period, primarily due to legal matters and charges related to the corporate reorganization under our wholly owned captive insurance subsidiary and other related expenses incurred during 2014.

For the nine months ended September 30, 2015, the portion of our consolidated selling, general and administrative expense attributable to deferred compensation decreased $1,737,000 compared to the corresponding period in 2014. The decrease in deferred compensation is a result of unfavorable market value fluctuations on the balance of investments held in our deferred compensation fund as noted below in Consolidated Investment and Interest Income. Consolidated selling, general and administrative expenses decreased $8,329,000 or 10.0% compared to the corresponding 2014 period.

Consolidated Investment and Interest Income

Investment and interest income, as a percentage of consolidated revenues, decreased to (0.1)% for the nine months ended September 30, 2015 compared to 0.1% for the corresponding 2014 period. We recognized unfavorable market value fluctuations from the investments held in our deferred compensation fund compared to the prior year period.



29




Income before Income Taxes

Consolidated

As a result of the discussion above related to revenues and expenses, consolidated income before income taxes for the nine months ended September 30, 2015 increased to 7.3%, as a percentage of consolidated revenues, compared to 1.0% for the corresponding 2014 period.

Reportable Segments

Housekeeping’s increase in income before income taxes is primarily attributable to the key indicators discussed above, specifically
the increase in reportable segment revenues and decrease in labor and labor related costs as a percentage of revenue, partially offset by the increase in housekeeping supplies as a percentage of revenue.

Dietary’s increase in income before income taxes is primarily attributable to the key indicators discussed above, specifically the increase in reportable segment revenues and decrease in dietary supplies as a percentage of revenue, partially offset by the increase in labor and labor related costs as a percentage of revenue.

Consolidated Income Taxes

For the nine months ended September 30, 2015, our effective tax rate remained constant at 37% compared to the 2014 period. Such differences between the effective tax rates and the applicable U.S. federal statutory rate arise primarily from the effect of state and local income taxes and tax credits available to the Company.

Consolidated Net Income

As a result of the matters discussed above, consolidated net income as a percentage of revenue for the nine months ended September 30, 2015 increased to 4.6% compared to 0.6% in the corresponding 2014 period.

Critical Accounting Policies and Estimates

The preparation of financial statements in accordance with accounting standards generally accepted in the United States requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period.

We consider the policies discussed below to be critical to an understanding of our financial statements because their application places the most significant demands on our judgment. Therefore, it should be noted that financial reporting results rely on estimating the effect of matters that are inherently uncertain. Specific risks for these critical accounting policies and estimates are described in the following paragraphs. For these estimates, we caution that future events rarely develop as forecasted, and the best estimates routinely require adjustment. Any such adjustments or revisions to estimates could result in material differences to previously reported amounts.

The policies discussed are not intended to be a comprehensive list of all of our accounting policies. In many cases, the accounting treatment of a particular transaction is specifically dictated by accounting standards generally accepted in the United States, with no need for our judgment in their application. There are also areas in which our judgment in selecting another available alternative would not produce a materially different result. See our audited consolidated financial statements and notes thereto which are included in our Annual Report on Form 10-K for the year ended December 31, 2014, which contain accounting policies and other disclosures required by accounting principles generally accepted in the United States.

Allowance for Doubtful Accounts

The Allowance for Doubtful Accounts (the “Allowance”) is established as losses are estimated to have occurred through a provision for bad debts charged to earnings. The Allowance is evaluated based on our periodic review of accounts and notes receivable and is inherently subjective as it requires estimates that are susceptible to significant revision as more information becomes available.

We have had varying collection experience with respect to our accounts and notes receivable. When contractual terms are not met, we generally encounter difficulty in collecting amounts due from certain of our clients. Therefore, we have sometimes been required to extend the period of payment for certain clients beyond contractual terms. These clients include those who have terminated service agreements and slow payers experiencing financial difficulties. In making credit evaluations, in addition to analyzing and

30




anticipating, where possible, the specific cases described above, we consider the general collection risks associated with trends in the long-term care industry. We also establish credit limits, perform ongoing credit evaluations, and monitor accounts to minimize the risk of loss.

In accordance with the risk of extending credit, we regularly evaluate our accounts and notes receivable for impairment or loss of value and when appropriate, will provide in our Allowance for such receivables. We generally follow a policy of reserving for receivables due from clients in bankruptcy, clients with which we are in litigation for collection and other slow paying clients. The reserve is based upon our estimates of ultimate collectability. Correspondingly, once our recovery of a receivable is determined through litigation, bankruptcy proceedings or negotiation to be less than the recorded amount on our balance sheet, we will charge-off the applicable amount to the Allowance.

Our methodology for the Allowance is based upon a risk-based evaluation of accounts and notes receivable associated with a client’s ability to make payments. Such Allowance generally consists of an initial amount established based upon criteria generally applied if and when a client account files bankruptcy, is placed for collection/litigation and/or is considered to be pending collection/litigation. The initial Allowance is adjusted either higher or lower when additional information is available to permit a more accurate estimate of the collectability of an account.

Summarized below for the nine months ended September 30, 2015 and year ended December 31, 2014 are the aggregate account balances for the three Allowance criteria noted above, net write-offs of client accounts, bad debt provision and allowance for doubtful accounts.

Period EndedAggregate Balances of Identified Client Accounts Net Write-offs of Client Accounts Bad Debt Provision Allowance for Doubtful Accounts
September 30, 2015$14,251,000
 $3,045,000
 $2,225,000
 $5,316,000
December 31, 2014$14,903,000
 $2,253,000
 $4,470,000
 $6,136,000

At September 30, 2015, we identified accounts totaling $14,251,000 that require an Allowance based on potential impairment or loss of value. An Allowance totaling $5,316,000 was provided for these accounts at such date. Actual collections of these accounts could differ from that which we currently estimate. If our actual collection experience is 5% less than our estimate, the related increase to our Allowance would reduce net income by approximately $281,000.

Notwithstanding our efforts to minimize credit risk exposure, our clients could be adversely affected if future industry trends, as more fully discussed under Liquidity and Capital Resources below, and as further described in our Annual Report on Form 10-K for the year ended December 31, 2014 in Part I, Item 1A under “Risk Factors”, and Part I, Item 1 “Government Regulation of Clients” and “Service Agreements/Collections”, change in such a manner as to negatively impact the cash flows of our clients. If our clients experience a negative impact in their cash flows, it would have a material adverse effect on our results of operations and financial condition.

Accrued Insurance Claims

We currently have a Paid Loss Retrospective Insurance Plan for general liability and workers’ compensation insurance, which comprise approximately 45% of our liabilities at September 30, 2015. Under our insurance plans for general liability and workers' compensation, predetermined loss limits are arranged with our insurance company to limit both our per occurrence cash outlay and annual insurance plan cost. Our accounting for this plan is affected by various uncertainties because we must make assumptions and apply judgment to estimate the ultimate cost to settle reported claims and claims incurred but not reported as of the balance sheet date. We address these uncertainties by regularly evaluating our claims’ pay-out experience, present value factor and other factors related to the nature of specific claims in arriving at the basis for our accrued insurance claims estimate. Our evaluations are based primarily on current information derived from reviewing our claims experience and industry trends. In the event that our claims experience and/or industry trends result in an unfavorable change resulting from, among other factors, the severity levels of reported claims and medical cost inflation, as compared to historical claim trends, it would have an adverse effect on our results of operations and financial condition. Under these plans, predetermined loss limits are arranged with an insurance company to limit both our per-occurrence cash outlay and annual insurance plan cost.

For workers’ compensation and general liability, we record a reserve for the estimated future cost of claims and related expenses that have been reported but not settled, including an estimate of claims incurred but not reported that are developed as a result of a review of our historical data and open claims, which is based on estimates provided by a third party actuary.


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Asset Valuations and Review for Potential Impairment

We review our fixed assets, deferred income taxes, goodwill and other intangible assets at least annually or whenever events or changes in circumstances indicate that its carrying amount may not be recoverable. This review requires that we make assumptions regarding the value of these assets and the changes in circumstances that would affect the carrying value of these assets. If such analysis indicates that a possible impairment may exist, we are then required to estimate the fair value of the asset and, as deemed appropriate, expense all or a portion of the asset. The determination of fair value includes numerous uncertainties, such as the impact of competition on future value. We believe that we have made reasonable estimates and judgments in determining whether our long-term assets have been impaired; however, if there is a material change in the assumptions used in our determination of fair value or if there is a material change in economic conditions or circumstances influencing fair value, we could be required to recognize certain impairment charges in the future. As a result of our most recent reviews, no changes in asset values were required.

Income Taxes

Deferred income taxes are recognized for the tax consequences related to temporary differences between the carrying amount of assets and liabilities for financial reporting purposes and the amounts used for tax purposes at each year-end, based on enacted tax laws and statutory tax rates applicable to the periods in which the differences are expected to affect taxable income. A valuation allowance is established when necessary based on the weight of available evidence, if it is considered more likely than not that all or some portion of the deferred tax assets will not be realized. Income tax expense is the sum of current income tax plus the change in deferred tax assets and liabilities.

We are subject to Federal income taxes and numerous state and local income taxes. The determination of the income tax provision is an inherently complex process, requiring management to interpret continually changing regulations and to make certain significant judgments. Our assumptions, judgments and estimates relative to the amount of deferred income taxes take into account scheduled reversals of deferred tax liabilities, recent financial operations, estimates of the amount of future taxable income and available tax planning strategies. Actual operating results in future years could render our current assumptions, judgments and estimates inaccurate. No assurance can be given that the final tax outcome of these matters will not be different from that which is reflected in the Company’s historical income tax provisions and accruals. The Company adjusts thesenon-cash items, in light of changing facts and circumstances. To the extent that the final tax outcome of these matters is different than the amounts recorded, such differences could have a material effect on the income tax provisions or benefits in the periods in which such determinations are made.

Liquidity and Capital Resources

At September 30, 2015, we had cash and cash equivalents and marketable securities of $103,568,000 and working capital of $269,133,000 compared to December 31, 2014 cash, cash equivalents and marketable securities of $87,079,000 and working capital of $216,869,000. We view our cash and cash equivalents and marketable securities as our principal measure of liquidity. Our current ratio at September 30, 2015 increased to 3.9 to 1 from 2.8 to 1 at December 31, 2014. The increase in our working capital resulted primarily from the increases in our investments, accounts and notes receivable, inventories and supplies, prepaid income taxes and prepaid expenses and other and decreases in our accounts payable, accrued payroll and payroll taxes and other accrued expenses primarily resulting from the timing of such payments at September 30, 2015 as compared with December 31, 2014cash receipts and other accrued expenses. This increase was partially negatively impacted by the decreasesdisbursements, and changes in our cash and cash equivalents, deferred tax assets and increases in our deferred tax liabilities and accrued insurance claims. On an historical basis, our operations have generally produced consistent cash flow and have required limitedworking capital resources. We believe our current and near term cash flow positions will enable us to fund our anticipated growth.

Operating Activitiesitems.

The net cash provided by our operating activities was $52,505,000$9,689,000 for the ninethree months ended September 30, 2015.March 31, 2016. The principal sourcessource of net cash flows from operating activities for the nine months ended September 30, 2015period was net income of $18,626,000, adjusted for non-cash charges to operations for bad debt provisions, stock-based compensation, depreciation and amortization, the provision for bad debts, deferred income taxes and unrealized gains and losses,stock-based compensation, which totaled $81,380,000. Our cash flows from operating activities were negatively impacted by outflows of $41,095,000$7,578,000, as well as a resultdecrease in accrued payroll and accrued and withheld payroll taxes of the increases$18,070,000. These sources of cash were partially offset by an increase in accounts and notes receivable, prepaid income taxes, inventories and supplies, and prepaid expenses and other assets totaling $28,710,000 and decreasesa decrease in accounts payable and other accrued expenses accrued payroll and payroll taxes, deferred compensation liability and income taxes payable. Additionally, operating activities' cashpayable, totaling $6,803,000.

Cash Flows from Investing Activities

Cash flows totaled $12,220,000 andfrom investing activities are related to the decreasescapital expenditures and our investments in deferred compensation funding and the increase in accrued insurance claims.


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Investing Activitiesmarketable securities.

The net cash used in our investing activities for the ninethree months ended September 30, 2015March 31, 2016 was $51,160,000.$3,671,000. The principal uses of net cash flows from investing activities was $47,433,000$2,326,000 of net purchases of marketable securities and $3,975,000$1,459,000 for the purchase of housekeeping equipment, computer softwareproperty and equipment, laundry equipment installations and office furniture.equipment. See “Capital Expenditures”"Capital Expenditures" below.

Cash Flows from Financing Activities

DuringCash flows from financing activities relate primarily to dividends paid and proceeds from the nineexercise of stock options.

The net cash used in financing activities during the three months ended September 30, 2015,March 31, 2016 was primarily related to the $13,158,000 dividend payment on March 25, 2016, partially offset by proceeds of $2,534,000 from the exercise of stock options by employees and directors. Additionally, as a result of tax deductions derived from the stock option exercises, we paid regular quarterly cash dividends approximating $38,338,000 as follows:recognized an income tax benefit of $509,000.

 Quarter Ended
 March 31, 2015 June 30, 2015 September 30, 2015
Cash dividend per common share$0.17625
 $0.17750
 $0.17875
Total cash dividends paid$12,655,000
 $12,760,000
 $12,923,000
Record dateFebruary 20, 2015
 May 22, 2015
 August 21, 2015
Payment dateMarch 27, 2015
 June 26, 2015
 September 25, 2015

Additionally, on October 13, 2015, our Board of Directors declared a regular quarterly cash dividend of $0.18 per common share, which will be paid on December 18, 2015, to shareholders of record as of the close of business on November 20, 2015.

The dividends paid to shareholders during the ninethree months ended September 30, 2015March 31, 2016 were funded by the existing cash, cash equivalents and marketable securities held by the Company. At September 30, 2015March 31, 2016 and December 31, 2014,2015, we had $103,568,000$101,478,000 and $87,079,000,$102,685,000, respectively, in cash, cash equivalents and marketable securities. Our Board of Directors reviews our dividend policy on a quarterly basis. Although there can be no assurance that we will continue to pay dividends or the amount of the dividend, we expect to continue to pay a regular quarterly cash dividend. In connection with the establishment of our dividend policy, we adopted a Dividend Reinvestment Plan in 2003.

During the nine months ended September 30, 2015, we received proceeds of $4,937,000 from the exercise of stock options by employees and directors. Additionally, as a result of tax deductions derived from the stock option exercises, we recognized an income tax benefit of $1,062,000.

Line of Credit

We have a $200,000,000 bank line of credit on which we may draw to meet short-term liquidity requirements in excess of internally generated cash flow. Amounts drawn under the line of credit are payable upon demand. At September 30, 2015, there were no borrowings under the line of credit. However, at such date, we had outstanding a $75,978,000 (increased to $78,259,000 on October 1, 2015) irrevocable standby letter of credit which relates to payment obligations under our insurance programs. As a result of the letter of credit issued, the amount available under the line of credit was reduced by $75,978,000 at September 30, 2015.

The line of credit requires us to satisfy one financial covenant. Such covenant and its respective status at September 30, 2015 was as follows:

Covenant Description and RequirementStatus at September 30, 2015
Funded debt(1) to EBITDA(2) ratio: less than 3.00 to 1.000.71

(1)
All indebtedness for borrowed money, including but not limited to capitalized lease obligations, reimbursement obligations in respect of letters of credit and guaranties of any such indebtedness.
(2)Net income plus interest expense plus income tax expense plus depreciation plus amortization plus extraordinary non-recurring losses/gains.

As noted above, we complied with our financial covenant at September 30, 2015 and expect to continue to remain in compliance with such financial covenant. This line of credit has a five year term and expires on December 18, 2018.


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Accounts and Notes Receivable

We expend considerable effort to collect the amounts due for our services on the terms agreed upon with our clients. Many of our clients participate in programs funded by federal and state governmental agencies which historically have encountered delays in making payments to its program participants. Congress has enacted a number of laws during the past decade that have significantly altered, or may alter, overall government reimbursement for nursing home services. Because our clients’ revenues are generally dependent on Medicare and Medicaid reimbursement funding rates and mechanisms, the overall effect of these laws and trends in the long term care industry have affected and could adversely affect the liquidity of our clients, resulting in their inability to make payments to us on agreed upon payment terms. These factors, in addition to delays in payments from clients, have resulted in and could continue to result in significant additional bad debts in the near future. Whenever possible, when a client falls behind in making agreed-upon payments, we convert the unpaid accounts receivable to interest bearing promissory notes. The promissory notes receivable provide a means by which to further evidence the amounts owed and provide a definitive repayment plan and therefore may ultimately enhance our ability to collect the amounts due. At September 30, 2015March 31, 2016 and December 31, 2014,2015, we had $16,544,000$17,559,000 and $16,945,000,$16,830,000, net of reserves, respectively, of such promissory notes outstanding. Additionally, we consider restructuring service agreements from full service to management-only service in the case of certain clients experiencing financial difficulties. We believe that such restructurings may provide us with a means to maintain a relationship with the client while at the same time minimizing collection exposure.

Many states have significant budget deficits. State Medicaid programs are experiencing increased demand, and with lower revenues than projected, they have fewer resources to support their Medicaid programs. In addition, comprehensive health care legislation under the Patient Protection and Affordable Care Act and the Health Care and Education Reconciliation Act of 2010 (together, the “Act”) was signed into law in March 2010. The Act will continue to significantly impact the governmental healthcare programs in which our clients participate, and reimbursements received thereunder from governmental or third-party payors. Effective October 1, 2011, a rule enacted by the Centers for Medicare and Medicaid Services (“CMS”) reduced Medicare payments to nursing centers by 11.1% and changed the reimbursement for the provision of group rehabilitation therapy services to Medicare beneficiaries. Furthermore, during the remainder of 2015 and in coming years, new proposals or additional changes in existing regulations could be made to the Act and/or CMS could propose additional reimbursement reductions which could directly impact the governmental reimbursement programs in which our clients participate. As a result, some state Medicaid programs are reconsidering previously approved increases in nursing home reimbursement or are considering delaying or foregoing those increases. A few states have indicated it is possible they will run out of cash to pay Medicaid providers, including nursing homes. In addition, certain states have rejected Federal Medicaid assistance under the Act and may continue to do so. Any negative changes in our clients’ reimbursements may negatively impact our results of operations. Although we continually evaluate the Act’s effect on our client base, we may not know the full effect until such time as these laws are fully implemented and CMS and other agencies issue applicable regulations or guidance.

In January 2013, the U.S. Congress enacted the American Taxpayer Relief Act of 2012, which delayed automatic spending cuts of $1.2 trillion, including reduced Medicare payments to plans and providers up to 2%. These discretionary spending caps were originally enacted under provisions in the Budget Control Act of 2011, an initiative to reduce the federal deficit through the year 2021, also known as “sequestration.” The sequestration went into effect starting March 2013. In December 2013, the U.S. Congress enacted the Bipartisan Budget Act of 2013, which reduces the impact of the sequestration for two years, beginning in fiscal year 2014 and extended the reduction in Medicare payments to plans and providers for an additional two years from 2021 through the year 2023.

Effective October 1, 2015, a rule enacted by CMS modified payment rates and policies. CMS estimates that the aggregate payments to skilled nursing facilities during fiscal year 2016 will increase by 1.2% or $430,000,000 compared to fiscal year 2015.

We have had varying collection experience with respect to our accounts and notes receivable. When contractual terms are not met, we generally encounter difficulty in collecting amounts due from certain of our clients. Therefore, we have sometimes been required to extend the period of payment for certain clients beyond contractual terms. These clients include those who have terminated service agreements and slow payers experiencing financial difficulties. In order to provide for these collection problems and the general risk associated with the granting of credit terms, we have recorded bad debt provisions (in an Allowance for Doubtful Accounts) of $2,225,000$1,100,000 and $3,720,000$925,000 for the ninethree months ended September 30,March 31, 2016 and 2015, and 2014, respectively. As a percentage of total revenues, these provisions represent approximately 0.2% and 0.4%0.3% for such respectiveboth periods. In making our credit evaluations, in addition to analyzing and anticipating, where possible, the specific cases described above, we consider the general collection risk associated with trends in the long-term care industry. We also establish credit limits, perform ongoing credit evaluation and monitor accounts

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to minimize the risk of loss. Notwithstanding our efforts to minimize credit risk exposure, our clients could be adversely affected if future industry trends change in such a manner as to negatively impact their cash flows. If our clients experience a negative impact in their cash flows, it would have a material adverse effect on our results of operations and financial condition.

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Insurance Programs

We self-insure or carry a high deductible, and therefore retain a substantial portion of the risk associated with the expected losses under our general liability and workers compensation programs. Under our insurance plans for general liability and workers’ compensation, predetermined loss limits are arranged with our insurance company to limit both our per occurrence cash outlay and annual insurance plan cost. Our accounting for this plan is affected by various uncertainties, such as historical claims, pay-out experience, demographic factors, industry trends, severity factors, and other actuarial assumptions calculated by a third party actuary. Evaluations of our accrued insurance claims estimate as of the balance sheet date are based primarily on current information derived from our actuarial valuations which assist in quantifying and valuing these trends. In the event that our claims experience and/or industry trends result in an unfavorable change resulting from, among other factors, the severity levels of reported claims and medical cost inflation, as compared to historical claim trends, it would have an adverse effect on our results of operations and financial condition. Under these plans, predetermined loss limits are arranged with an insurance company to limit both our per-occurrence cash outlay and annual insurance plan cost.

For workers’ compensation and general liability, we record a reserve for the estimated future cost of claims and related expenses that have been reported but not settled, including an estimate of claims incurred but not reported that are developed as a result of a review of our historical data and open claims, which is based on estimates provided by a third party actuary.

Capital Expenditures

The level of capital expenditures is generally dependent on the number of new clients obtained. Such capital expenditures primarily consist of housekeeping equipment purchases, laundry and linen equipment installations, and computer hardware and software. Although we have no specific material commitments for capital expenditures through the end of calendar year 2015,2016, we estimate that for the remainder of 20152016 we will have capital expenditures of approximately $1,500,000$4,500,000 to $2,500,000$6,000,000 in connection with housekeeping equipment purchases and laundry and linen equipment installations in our clients’ facilities, as well as expenditures relating to internal data processing hardware and software requirements, computer equipment and office equipment. We believe that our cash from operations, existing cash and cash equivalents balance and credit line will be adequate for the foreseeable future to satisfy the needs of our operations and to fund our anticipated growth. However, should these sources not be sufficient, we would, if necessary, seek to obtain necessary working capital from such sources as long-term debt or equity financing.

Material Off-Balance Sheet Arrangements

We have no material off-balance sheet arrangements, other than our irrevocable standby letter of credit previously discussed.

Effects of Inflation

Although there can be no assurance thereof, we believe that in most instances we will be able to recover increases in costs attributable to inflation by passing through such cost increases to our clients.


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Item 3.  Quantitative and Qualitative Disclosures About Market Risk.Risk

At September 30, 2015March 31, 2016, we had $103,568,000101,478,000 in cash, cash equivalents and marketable securities. In accordance with U.S. GAAP, theThe fair value of all of our cash equivalents and marketable securities is determined based on "Level 1" or “Level 2”"Level 2" inputs, which consist of quoted prices whose value isare based upon quoted prices for identical or similar instruments in markets that are not active, and model-based valuation techniques for which all significant assumptions are observable in the market. We place our cash investments in instruments that meet credit quality standards, as specified in our investment policy guidelines.

Investments in both fixed ratefixed-rate and floating ratefloating-rate investments carry a degree of interest rate risk. Fixed rate securities may have their market value adversely impacted due to an increase in interest rates, while floating rate securities may produce less income than expected if interest rates fall. Due in part to these factors, our future investment income may fall short of expectations due to changes in interest rates or if there is a decline in the fair value of our investments.

Item 4. Controls and Procedures.Procedures

Evaluation of Disclosure Controls and Procedures

Disclosure controls and procedures are procedures that are designed with the objective ofintended to ensuring that information required to be disclosed in our reports under the Securities Exchange Act of 1934 (the “Exchange Act”"Exchange Act"), such as this Form 10-Q, is reported in accordance with Securities and Exchange Commission (“SEC”) rules. Disclosure controls are also designed with the objective of ensuringintended to ensure that such information is accumulated and communicated to management, including the Chief Executive Officer and Chief Financial Officer, as appropriate, to allow timely decisions regarding required disclosure.

Based on their evaluation as of September 30, 2015March 31, 2016, pursuant to Exchange Act Rule 13a-15(b), our management, including our Chief Executive Officer and Chief Financial Officer, believe our disclosure controls and procedures (as defined in Exchange Act 13a-15(e) are effective.

Changes in Internal Controls over Financial Reporting

In connection with the evaluation pursuant to Exchange Act Rule 13a-15(d) of our internal control over financial reporting (as defined in Exchange Act Rule 13a-15(f)) by our management, including our Chief Executive Officer and Chief Financial Officer, no changes during the quarter ended September 30, 2015March 31, 2016, were identified that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

Certifications

Certifications of the Principal Executive Officer and Principal Financial and Accounting Officer regarding, among other items, disclosure controls and procedures are included as exhibits to this Form 10-Q.


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PART II — OTHER INFORMATION.INFORMATION

Item 1. Legal Proceedings.Proceedings

In the normal course of business, the Company is involved in various administrative and legal proceedings, including labor and employment, contracts, personal injury, and insurance matters. The Company believes it is not a party to, nor are any of its properties the subject of, any pending legal proceeding or governmental examination that would have a material adverse effect on the Company's consolidated financial condition or liquidity. However, in light of the uncertainties involved in such proceedings, the ultimate outcome of a particular matter could become material to the Company’s results of operations for a particular period depending on, among other factors, the size of the loss or liability imposed and the level of the Company’s operating income for that period.

Item 1A. Risk Factors.Factors

There has been no material change in the risk factors set forth in Part I, Item 1A, "Risk Factors" in our Annual Report on Form 10-K for the year ended December 31, 2014.2015.

Item 2. Unregistered Sales of Equity Securities and Use of Proceeds.Proceeds

Not applicable.

Item 3. Defaults Upon Senior Securities.Securities

Not applicable.

Item 4. Mine Safety Disclosures.Disclosures

Not applicable.

Item 5. Other Information.Information

Not applicable.On January 4, 2016, certain executive officers and directors were granted stock options to purchase 103,000 shares, in the aggregate, at an exercise price equal to the then current fair market value of $34.14 per share. Additionally, certain executive officers were also granted 39,000 shares of restricted stock with a weighted average grant date fair value of $34.14.

Item 6. Exhibits.Exhibits

The following exhibits are filed as part of this Report:

Exhibit Number Description
31.1 Certification of Principal Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act.Act
31.2 Certification of Principal Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act.Act
32.1 Certification of the Principal Executive Officer and Principal Financial Officer pursuant to Section 906 of the Sarbanes-Oxley Act.Act
101 The following financial information from the Company's Form 10-Q for the quarterly period ended September 30, 2015March 31, 2016 formatted in eXtensible Business Reporting Language (XBRL): (i) Consolidated Balance Sheets, (ii) Consolidated Statements of Comprehensive Income, (iii) Consolidated Statements of Cash Flows, (iv) Consolidated Statement of Stockholders' Equity, and (v) Notes to Consolidated Financial Statements


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Signatures

Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant had duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.


  HEALTHCARE SERVICES GROUP, INC.
    
Date:October 23, 2015April 22, 2016  /s/ Theodore Wahl
   Theodore Wahl
   President & Chief Executive Officer
   (Principal Executive Officer)
    
Date:October 23, 2015April 22, 2016  /s/ John C. Shea
   John C. Shea
   Chief Financial Officer
   (Principal Financial and Accounting Officer)
    



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