UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
__________________________________________________________ 
Form 10-Q
__________________________________________________________ 
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
FOR THE QUARTERLY PERIOD ENDED JuneSeptember 30, 2020
or
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
FOR THE TRANSITION PERIOD FROM _______ TO _______
Commission File Number: 1-10864
__________________________________________________________ 
unh-20200930_g1.jpg
UnitedHealth Group Incorporated
(Exact name of registrant as specified in its charter)
 __________________________________________________________ 
Delaware 41-1321939
(State or other jurisdiction of
incorporation or organization)
 (I.R.S. Employer
Identification No.)
UnitedHealth Group Center 55343
9900 Bren Road East
Minnetonka,Minnesota
(Address of principal executive offices) (Zip Code)
(952) 936-1300
(Registrant’s telephone number, including area code)
_________________________________________________________  
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Common Stock, $.01 par valueUNHNYSE
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes No
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).    Yes  No
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act
Large accelerated filerAccelerated filerNon-accelerated filer
Smaller reporting companyEmerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    Yes No 
As of JulyOctober 30, 2020, there were 950,335,762948,820,710 shares of the registrant’s Common Stock, $.01 par value per share, issued and outstanding.



UNITEDHEALTH GROUP
Table of Contents
 
 Page  Page




PART I
ITEM 1.    FINANCIAL STATEMENTS
UnitedHealth Group
Condensed Consolidated Balance Sheets
(Unaudited)
(in millions, except per share data)(in millions, except per share data)June 30,
2020
December 31,
2019
(in millions, except per share data)September 30,
2020
December 31,
2019
AssetsAssetsAssets
Current assets:Current assets:Current assets:
Cash and cash equivalentsCash and cash equivalents$22,327  $10,985  Cash and cash equivalents$17,550 $10,985 
Short-term investmentsShort-term investments3,266  3,260  Short-term investments3,259 3,260 
Accounts receivable, netAccounts receivable, net12,546  11,822  Accounts receivable, net12,171 11,822 
Other current receivables, netOther current receivables, net11,430  9,640  Other current receivables, net13,231 9,640 
Assets under managementAssets under management3,417  3,076  Assets under management3,788 3,076 
Prepaid expenses and other current assetsPrepaid expenses and other current assets5,932  3,851  Prepaid expenses and other current assets4,822 3,851 
Total current assetsTotal current assets58,918  42,634  Total current assets54,821 42,634 
Long-term investmentsLong-term investments36,778  37,209  Long-term investments39,184 37,209 
Property, equipment and capitalized software, netProperty, equipment and capitalized software, net8,126  8,704  Property, equipment and capitalized software, net8,151 8,704 
GoodwillGoodwill67,872  65,659  Goodwill68,088 65,659 
Other intangible assets, netOther intangible assets, net10,552  10,349  Other intangible assets, net10,373 10,349 
Other assetsOther assets10,237  9,334  Other assets10,352 9,334 
Total assetsTotal assets$192,483  $173,889  Total assets$190,969 $173,889 
Liabilities, redeemable noncontrolling interests and equityLiabilities, redeemable noncontrolling interests and equityLiabilities, redeemable noncontrolling interests and equity
Current liabilities:Current liabilities:Current liabilities:
Medical costs payableMedical costs payable$19,200  $21,690  Medical costs payable$21,167 $21,690 
Accounts payable and accrued liabilitiesAccounts payable and accrued liabilities25,423  19,005  Accounts payable and accrued liabilities21,173 19,005 
Short-term borrowings and current maturities of long-term debtShort-term borrowings and current maturities of long-term debt6,156  3,870  Short-term borrowings and current maturities of long-term debt3,899 3,870 
Unearned revenuesUnearned revenues2,299  2,622  Unearned revenues2,391 2,622 
Other current liabilitiesOther current liabilities16,805  14,595  Other current liabilities17,967 14,595 
Total current liabilitiesTotal current liabilities69,883  61,782  Total current liabilities66,597 61,782 
Long-term debt, less current maturitiesLong-term debt, less current maturities39,901  36,808  Long-term debt, less current maturities39,895 36,808 
Deferred income taxesDeferred income taxes3,286  2,993  Deferred income taxes3,340 2,993 
Other liabilitiesOther liabilities11,056  10,144  Other liabilities11,186 10,144 
Total liabilitiesTotal liabilities124,126  111,727  Total liabilities121,018 111,727 
Commitments and contingencies (Note 7)Commitments and contingencies (Note 7)Commitments and contingencies (Note 7)
Redeemable noncontrolling interestsRedeemable noncontrolling interests1,842  1,726  Redeemable noncontrolling interests1,847 1,726 
Equity:Equity:Equity:
Preferred stock, $0.001 par value - 10 shares authorized; no shares issued or outstanding—  —  
Common stock, $0.01 par value - 3,000 shares authorized; 950 and 948 issued and outstanding10   
Preferred stock, $0.001 par value - 10 shares authorized; 0 shares issued or outstandingPreferred stock, $0.001 par value - 10 shares authorized; 0 shares issued or outstanding
Common stock, $0.01 par value - 3,000 shares authorized; 949 and 948 issued and outstandingCommon stock, $0.01 par value - 3,000 shares authorized; 949 and 948 issued and outstanding10 
Additional paid-in capitalAdditional paid-in capital388   Additional paid-in capital
Retained earningsRetained earnings67,776  61,178  Retained earnings69,715 61,178 
Accumulated other comprehensive lossAccumulated other comprehensive loss(4,550) (3,578) Accumulated other comprehensive loss(4,494)(3,578)
Nonredeemable noncontrolling interestsNonredeemable noncontrolling interests2,891  2,820  Nonredeemable noncontrolling interests2,873 2,820 
Total equityTotal equity66,515  60,436  Total equity68,104 60,436 
Total liabilities, redeemable noncontrolling interests and equityTotal liabilities, redeemable noncontrolling interests and equity$192,483  $173,889  Total liabilities, redeemable noncontrolling interests and equity$190,969 $173,889 
See Notes to the Condensed Consolidated Financial Statements
1

Table of Contents
UnitedHealth Group
Condensed Consolidated Statements of Operations
(Unaudited)
Three Months Ended
June 30,
Six Months Ended
June 30,
Three Months Ended
September 30,
Nine Months Ended
September 30,
(in millions, except per share data)(in millions, except per share data)2020201920202019(in millions, except per share data)2020201920202019
Revenues:Revenues:Revenues:
PremiumsPremiums$49,394  $47,164  $100,034  $94,677  Premiums$50,863 $47,397 $150,897 $142,074 
ProductsProducts8,247  8,353  16,678  16,425  Products8,777 7,546 25,455 23,971 
ServicesServices4,156  4,496  9,141  8,814  Services5,124 4,942 14,265 13,756 
Investment and other incomeInvestment and other income341  582  706  987  Investment and other income351 466 1,057 1,453 
Total revenuesTotal revenues62,138  60,595  126,559  120,903  Total revenues65,115 60,351 191,674 181,254 
Operating costs:Operating costs:Operating costs:
Medical costsMedical costs34,678  39,184  75,678  78,123  Medical costs41,636 39,041 117,314 117,164 
Operating costsOperating costs10,001  8,415  20,016  16,932  Operating costs10,174 8,960 30,190 25,892 
Cost of products soldCost of products sold7,501  7,598  15,188  14,979  Cost of products sold7,935 6,627 23,123 21,606 
Depreciation and amortizationDepreciation and amortization717  654  1,440  1,293  Depreciation and amortization719 709 2,159 2,002 
Total operating costsTotal operating costs52,897  55,851  112,322  111,327  Total operating costs60,464 55,337 172,786 166,664 
Earnings from operationsEarnings from operations9,241  4,744  14,237  9,576  Earnings from operations4,651 5,014 18,888 14,590 
Interest expenseInterest expense(430) (418) (867) (818) Interest expense(395)(449)(1,262)(1,267)
Earnings before income taxesEarnings before income taxes8,811  4,326  13,370  8,758  Earnings before income taxes4,256 4,565 17,626 13,323 
Provision for income taxesProvision for income taxes(2,115) (941) (3,209) (1,816) Provision for income taxes(1,000)(936)(4,209)(2,752)
Net earningsNet earnings6,696  3,385  10,161  6,942  Net earnings3,256 3,629 13,417 10,571 
Earnings attributable to noncontrolling interestsEarnings attributable to noncontrolling interests(59) (92) (142) (182) Earnings attributable to noncontrolling interests(84)(91)(226)(273)
Net earnings attributable to UnitedHealth Group common shareholdersNet earnings attributable to UnitedHealth Group common shareholders6,637  3,293  $10,019  $6,760  Net earnings attributable to UnitedHealth Group common shareholders$3,172 $3,538 $13,191 $10,298 
Earnings per share attributable to UnitedHealth Group common shareholders:Earnings per share attributable to UnitedHealth Group common shareholders:Earnings per share attributable to UnitedHealth Group common shareholders:
BasicBasic$6.99  $3.47  $10.56  $7.09  Basic$3.34 $3.73 $13.90 $10.82 
DilutedDiluted$6.91  $3.42  $10.43  $6.97  Diluted$3.30 $3.67 $13.73 $10.65 
Basic weighted-average number of common shares outstandingBasic weighted-average number of common shares outstanding949  950  949  954  Basic weighted-average number of common shares outstanding950 949 949 952 
Dilutive effect of common share equivalentsDilutive effect of common share equivalents11  14  12  16  Dilutive effect of common share equivalents12 14 12 15 
Diluted weighted-average number of common shares outstandingDiluted weighted-average number of common shares outstanding960  964  961  970  Diluted weighted-average number of common shares outstanding962 963 961 967 
Anti-dilutive shares excluded from the calculation of dilutive effect of common share equivalentsAnti-dilutive shares excluded from the calculation of dilutive effect of common share equivalents11  11  11   Anti-dilutive shares excluded from the calculation of dilutive effect of common share equivalents12 10 
See Notes to the Condensed Consolidated Financial Statements
2

Table of Contents
UnitedHealth Group
Condensed Consolidated Statements of Comprehensive Income
(Unaudited)
Three Months Ended June 30,Six Months Ended June 30, Three Months Ended September 30,Nine Months Ended September 30,
(in millions)(in millions)2020201920202019(in millions)2020201920202019
Net earningsNet earnings$6,696  $3,385  $10,161  $6,942  Net earnings$3,256 $3,629 $13,417 $10,571 
Other comprehensive income (loss):Other comprehensive income (loss):Other comprehensive income (loss):
Gross unrealized gains on investment securities during the periodGross unrealized gains on investment securities during the period1,120  493  771  1,013  Gross unrealized gains on investment securities during the period148 230 919 1,243 
Income tax effectIncome tax effect(257) (113) (177) (232) Income tax effect(37)(53)(214)(285)
Total unrealized gains, net of taxTotal unrealized gains, net of tax863  380  594  781  Total unrealized gains, net of tax111 177 705 958 
Gross reclassification adjustment for net realized gains included in net earningsGross reclassification adjustment for net realized gains included in net earnings(11) (5) (29) (1) Gross reclassification adjustment for net realized gains included in net earnings(21)(69)(50)(70)
Income tax effectIncome tax effect   —  Income tax effect16 12 16 
Total reclassification adjustment, net of taxTotal reclassification adjustment, net of tax(8) (4) (22) (1) Total reclassification adjustment, net of tax(16)(53)(38)(54)
Total foreign currency translation (losses) gains(45) 109  (1,544) 107  
Total foreign currency translation lossesTotal foreign currency translation losses(39)(560)(1,583)(453)
Other comprehensive income (loss)Other comprehensive income (loss)810  485  (972) 887  Other comprehensive income (loss)56 (436)(916)451 
Comprehensive incomeComprehensive income7,506  3,870  9,189  7,829  Comprehensive income3,312 3,193 12,501 11,022 
Comprehensive income attributable to noncontrolling interestsComprehensive income attributable to noncontrolling interests(59) (92) (142) (182) Comprehensive income attributable to noncontrolling interests(84)(91)(226)(273)
Comprehensive income attributable to UnitedHealth Group common shareholdersComprehensive income attributable to UnitedHealth Group common shareholders$7,447  $3,778  $9,047  $7,647  Comprehensive income attributable to UnitedHealth Group common shareholders$3,228 $3,102 $12,275 $10,749 
See Notes to the Condensed Consolidated Financial Statements
3

Table of Contents

UnitedHealth Group
Condensed Consolidated Statements of Changes in Equity
(Unaudited)
Common StockAdditional Paid-In CapitalRetained EarningsAccumulated Other Comprehensive
Income (Loss)
Nonredeemable Noncontrolling InterestsTotal
Equity
Common StockAdditional Paid-In CapitalRetained EarningsAccumulated Other Comprehensive
Income (Loss)
Nonredeemable Noncontrolling InterestsTotal
Equity
Three months ended June 30,SharesAmountNet Unrealized Gains on InvestmentsForeign Currency Translation (Losses)
Gains
Balance at March 31, 2020947  $10  $—  $62,327  $306  $(5,666) $2,886  $59,863  
Three months ended September 30,
(in millions)
Three months ended September 30,
(in millions)
SharesAmountAdditional Paid-In CapitalRetained EarningsNet Unrealized Gains on InvestmentsForeign Currency Translation LossesNonredeemable Noncontrolling InterestsTotal
Equity
Balance at June 30, 2020Balance at June 30, 2020950 $10 $1,161 $(5,711)
Net earningsNet earnings6,637  38  6,675  Net earnings3,172 62 3,234 
Other comprehensive income (loss)Other comprehensive income (loss)855  (45) 810  Other comprehensive income (loss)95 (39)56 
Issuances of common stock, and related tax effectsIssuances of common stock, and related tax effects —  287  287  Issuances of common stock, and related tax effects321 321 
Share-based compensationShare-based compensation144  144  Share-based compensation131 131 
Common share repurchasesCommon share repurchases—  —  —  —  —  Common share repurchases(3)(805)(45)(850)
Cash dividends paid on common shares ($1.25 per share)Cash dividends paid on common shares ($1.25 per share)(1,188) (1,188) Cash dividends paid on common shares ($1.25 per share)(1,188)(1,188)
Redeemable noncontrolling interests fair value and other adjustmentsRedeemable noncontrolling interests fair value and other adjustments(43) (43) Redeemable noncontrolling interests fair value and other adjustments(35)(35)
Acquisition and other adjustments of nonredeemable noncontrolling interestsAcquisition and other adjustments of nonredeemable noncontrolling interests(8)(8)
Distribution to nonredeemable noncontrolling interestsDistribution to nonredeemable noncontrolling interests(33) (33) Distribution to nonredeemable noncontrolling interests(72)(72)
Balance at June 30, 2020950  $10  $388  $67,776  $1,161  $(5,711) $2,891  $66,515  
Balance at September 30, 2020Balance at September 30, 2020949 $10 $$69,715 $1,256 $(5,750)$2,873 $68,104 
Balance at March 31, 2019953  $10  $—  $55,472  $140  $(3,898) $2,727  $54,451  
Balance at June 30, 2019Balance at June 30, 2019948 $$$56,367 $516 $(3,789)$2,751 $55,854 
Net earningsNet earnings3,293  54  3,347  Net earnings3,538 82 3,620 
Other comprehensive income376  109  485  
Other comprehensive income (loss)Other comprehensive income (loss)124 (560)(436)
Issuances of common stock, and related tax effectsIssuances of common stock, and related tax effects —  105  105  Issuances of common stock, and related tax effects277 277 
Share-based compensationShare-based compensation152  152  Share-based compensation130 130 
Common share repurchasesCommon share repurchases(6) (1) (124) (1,374) (1,499) Common share repurchases(3)(415)(185)(600)
Cash dividends paid on common shares ($1.08 per share)Cash dividends paid on common shares ($1.08 per share)(1,024) (1,024) Cash dividends paid on common shares ($1.08 per share)(1,024)(1,024)
Redeemable noncontrolling interests fair value and other adjustmentsRedeemable noncontrolling interests fair value and other adjustments(133) (133) Redeemable noncontrolling interests fair value and other adjustments
Acquisition and other adjustments of nonredeemable noncontrolling interestsAcquisition and other adjustments of nonredeemable noncontrolling interests32  32  Acquisition and other adjustments of nonredeemable noncontrolling interests(7)(7)
Distribution to nonredeemable noncontrolling interestsDistribution to nonredeemable noncontrolling interests(62) (62) Distribution to nonredeemable noncontrolling interests(66)(66)
Balance at June 30, 2019948  $ $—  $56,367  $516  $(3,789) $2,751  $55,854  
Balance at September 30, 2019Balance at September 30, 2019947 $$$58,696 $640 $(4,349)$2,760 $57,756 
See Notes to the Condensed Consolidated Financial Statements
4

Table of Contents
UnitedHealth Group
Condensed Consolidated Statements of Changes in Equity
(Unaudited)
Common StockAdditional Paid-In CapitalRetained EarningsAccumulated Other Comprehensive
Income (Loss)
Nonredeemable Noncontrolling InterestsTotal
Equity
Common StockAdditional Paid-In CapitalRetained EarningsAccumulated Other Comprehensive
Income (Loss)
Nonredeemable Noncontrolling InterestsTotal
Equity
Six months ended June 30,SharesAmountNet Unrealized Gains (Losses) on InvestmentsForeign Currency Translation (Losses) Gains
Nine months ended September 30,
(in millions)
Nine months ended September 30,
(in millions)
SharesAmountAdditional Paid-In CapitalRetained EarningsNet Unrealized Gains (Losses) on InvestmentsForeign Currency Translation LossesNonredeemable Noncontrolling InterestsTotal
Equity
Balance at January 1, 2020Balance at January 1, 2020948  $ $ $61,178  $589  $(4,167) $2,820  $60,436  Balance at January 1, 2020948 $$589 $(4,167)
Adjustment to adopt ASU 2016-13Adjustment to adopt ASU 2016-13(28) (28) Adjustment to adopt ASU 2016-13(28)(28)
Net earningsNet earnings10,019  97  10,116  Net earnings13,191 159 13,350 
Other comprehensive income (loss)Other comprehensive income (loss)572  (1,544) (972) Other comprehensive income (loss)667 (1,583)(916)
Issuances of common stock, and related tax effectsIssuances of common stock, and related tax effects  607  608  Issuances of common stock, and related tax effects10 928 929 
Share-based compensationShare-based compensation378  378  Share-based compensation509 509 
Common share repurchasesCommon share repurchases(6) —  (510) (1,181) (1,691) Common share repurchases(9)(1,315)(1,226)(2,541)
Cash dividends paid on common shares ($2.33 per share)(2,212) (2,212) 
Cash dividends paid on common shares ($3.58 per share)Cash dividends paid on common shares ($3.58 per share)(3,400)(3,400)
Redeemable noncontrolling interests fair value and other adjustmentsRedeemable noncontrolling interests fair value and other adjustments(94) (94) Redeemable noncontrolling interests fair value and other adjustments(129)(129)
Acquisition and other adjustments of nonredeemable noncontrolling interestsAcquisition and other adjustments of nonredeemable noncontrolling interests50  50  Acquisition and other adjustments of nonredeemable noncontrolling interests42 42 
Distribution to nonredeemable noncontrolling interestsDistribution to nonredeemable noncontrolling interests(76) (76) Distribution to nonredeemable noncontrolling interests(148)(148)
Balance at June 30, 2020950  $10  $388  $67,776  $1,161  $(5,711) $2,891  $66,515  
Balance at September 30, 2020Balance at September 30, 2020949 $10 $$69,715 $1,256 $(5,750)$2,873 $68,104 
Balance at January 1, 2019Balance at January 1, 2019960  $10  $—  $55,846  $(264) $(3,896) $2,623  $54,319  Balance at January 1, 2019960 $10 $$55,846 $(264)$(3,896)$2,623 $54,319 
Adjustment to adopt ASU 2016-02Adjustment to adopt ASU 2016-02(13) (5) (18) Adjustment to adopt ASU 2016-02(13)(5)(18)
Net earningsNet earnings6,760  114  6,874  Net earnings10,298 196 10,494 
Other comprehensive income780  107  887  
Other comprehensive income (loss)Other comprehensive income (loss)904 (453)451 
Issuances of common stock, and related tax effectsIssuances of common stock, and related tax effects —  161  161  Issuances of common stock, and related tax effects438 438 
Share-based compensationShare-based compensation391  391  Share-based compensation521 521 
Common share repurchasesCommon share repurchases(18) (1) (158) (4,342) (4,501) Common share repurchases(21)(1)(573)(4,527)(5,101)
Cash dividends paid on common shares ($1.98 per share)(1,884) (1,884) 
Cash dividends paid on common shares ($3.06 per share)Cash dividends paid on common shares ($3.06 per share)(2,908)(2,908)
Redeemable noncontrolling interests fair value and other adjustmentsRedeemable noncontrolling interests fair value and other adjustments(285) (285) Redeemable noncontrolling interests fair value and other adjustments(277)(277)
Acquisition and other adjustments of nonredeemable noncontrolling interestsAcquisition and other adjustments of nonredeemable noncontrolling interests(109) 164  55  Acquisition and other adjustments of nonredeemable noncontrolling interests(109)157 48 
Distribution to nonredeemable noncontrolling interestsDistribution to nonredeemable noncontrolling interests(145) (145) Distribution to nonredeemable noncontrolling interests(211)(211)
Balance at June 30, 2019948  $ $—  $56,367  $516  $(3,789) $2,751  $55,854  
Balance at September 30, 2019Balance at September 30, 2019947 $$$58,696 $640 $(4,349)$2,760 $57,756 
See Notes to the Condensed Consolidated Financial Statements
5

Table of Contents
UnitedHealth Group
Condensed Consolidated Statements of Cash Flows
(Unaudited)
Six Months Ended June 30, Nine Months Ended September 30,
(in millions)(in millions)20202019(in millions)20202019
Operating activitiesOperating activitiesOperating activities
Net earningsNet earnings$10,161  $6,942  Net earnings$13,417 $10,571 
Noncash items:Noncash items:Noncash items:
Depreciation and amortizationDepreciation and amortization1,440  1,293  Depreciation and amortization2,159 2,002 
Deferred income taxesDeferred income taxes114  195  Deferred income taxes119 177 
Share-based compensationShare-based compensation388  398  Share-based compensation527 525 
Other, netOther, net124  (127) Other, net48 (181)
Net change in other operating items, net of effects from acquisitions and changes in AARP balances:Net change in other operating items, net of effects from acquisitions and changes in AARP balances:Net change in other operating items, net of effects from acquisitions and changes in AARP balances:
Accounts receivableAccounts receivable(439) 2,196  Accounts receivable(194)957 
Other assetsOther assets(3,784) (1,774) Other assets(2,697)(2,181)
Medical costs payableMedical costs payable(2,353) 447  Medical costs payable(615)223 
Accounts payable and other liabilitiesAccounts payable and other liabilities7,591  (33) Accounts payable and other liabilities3,441 105 
Unearned revenuesUnearned revenues(296) (429) Unearned revenues(132)60 
Cash flows from operating activitiesCash flows from operating activities12,946  9,108  Cash flows from operating activities16,073 12,258 
Investing activitiesInvesting activitiesInvesting activities
Purchases of investmentsPurchases of investments(6,412) (7,649) Purchases of investments(11,570)(13,386)
Sales of investmentsSales of investments3,548  2,680  Sales of investments4,887 6,198 
Maturities of investmentsMaturities of investments3,437  3,315  Maturities of investments5,297 5,160 
Cash paid for acquisitions, net of cash assumedCash paid for acquisitions, net of cash assumed(3,952) (4,751) Cash paid for acquisitions, net of cash assumed(4,326)(8,200)
Purchases of property, equipment and capitalized softwarePurchases of property, equipment and capitalized software(920) (977) Purchases of property, equipment and capitalized software(1,477)(1,421)
Other, netOther, net(186) 504  Other, net(165)338 
Cash flows used for investing activitiesCash flows used for investing activities(4,485) (6,878) Cash flows used for investing activities(7,354)(11,311)
Financing activitiesFinancing activitiesFinancing activities
Common share repurchasesCommon share repurchases(1,691) (4,501) Common share repurchases(2,541)(5,101)
Cash dividends paidCash dividends paid(2,212) (1,884) Cash dividends paid(3,400)(2,908)
Proceeds from common stock issuancesProceeds from common stock issuances870  448  Proceeds from common stock issuances1,206 740 
Repayments of long-term debtRepayments of long-term debt—  (1,250) Repayments of long-term debt(1,500)(1,250)
Proceeds from short-term borrowings, net351  6,924  
(Repayments of) proceeds from short-term borrowings, net(Repayments of) proceeds from short-term borrowings, net(423)3,998 
Proceeds from issuance of long-term debtProceeds from issuance of long-term debt4,864  —  Proceeds from issuance of long-term debt4,864 5,444 
Customer funds administeredCustomer funds administered1,263  1,435  Customer funds administered249 420 
Other, netOther, net(421) (529) Other, net(449)(756)
Cash flows from financing activities3,024  643  
Cash flows (used for) from financing activitiesCash flows (used for) from financing activities(1,994)587 
Effect of exchange rate changes on cash and cash equivalentsEffect of exchange rate changes on cash and cash equivalents(143)  Effect of exchange rate changes on cash and cash equivalents(160)(37)
Increase in cash and cash equivalentsIncrease in cash and cash equivalents11,342  2,879  Increase in cash and cash equivalents6,565 1,497 
Cash and cash equivalents, beginning of periodCash and cash equivalents, beginning of period10,985  10,866  Cash and cash equivalents, beginning of period10,985 10,866 
Cash and cash equivalents, end of periodCash and cash equivalents, end of period$22,327  $13,745  Cash and cash equivalents, end of period$17,550 $12,363 
See Notes to the Condensed Consolidated Financial Statements
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UnitedHealth Group
Notes to the Condensed Consolidated Financial Statements
(Unaudited)
1.    Basis of Presentation
UnitedHealth Group Incorporated (individually and together with its subsidiaries, “UnitedHealth Group” and “the Company”) is a diversified health care company dedicated to helping people live healthier lives and helping make the health system work better for everyone.
Through its diversified family of businesses, the Company leverages core competencies in data and health information;information, advanced technology;technology and clinical expertise. These core competencies are deployed within two distinct, but strategically aligned, business platforms: health benefits operating under UnitedHealthcare and health services operating under Optum.
The Company has prepared the Condensed Consolidated Financial Statements according to U.S. Generally Accepted Accounting Principles (GAAP) and has included the accounts of UnitedHealth Group and its subsidiaries. The year-end condensed consolidated balance sheet was derived from audited financial statements, but does not include all disclosures required by GAAP. In accordance with the rules and regulations of the U.S. Securities and Exchange Commission (SEC), the Company has omitted certain footnote disclosures that would substantially duplicate the disclosures contained in its annual audited Consolidated Financial Statements. Therefore, these Condensed Consolidated Financial Statements should be read together with the Consolidated Financial Statements and the Notes included in Part II, Item 8, “Financial Statements and Supplementary Data” in the Company’s Annual Report on Form 10-K for the year ended December 31, 2019 as filed with the SEC (2019 10-K). The accompanying Condensed Consolidated Financial Statements include all normal recurring adjustments necessary to present the interim financial statements fairly.
Use of Estimates
These Condensed Consolidated Financial Statements include certain amounts based on the Company’s best estimates and judgments. The Company’s most significant estimates include medical costs payable and goodwill. Certain of these estimates require the application of complex assumptions and judgments, often because they involve matters that are inherently uncertain and will likely change in subsequent periods. The impact of any change in estimates is included in earnings in the period in which the estimate is adjusted.
Revenue from Products
For the three and sixnine months ended JuneSeptember 30, 2020, the Company recognized revenue and cost of products sold for retail pharmacy co-payments related to its OptumRx business. Revenue recognized in prior periods related to retail pharmacy transactions excludes the member’s applicable co-payment. There was no impact on earnings from operations, net earnings, earnings per share or total equity.
Recently Adopted Accounting Standards
In June 2016, the Financial Accounting Standards Board (FASB) issued Accounting Standard Update (ASU) No. 2016-13, “Financial Instruments - Credit Losses (Topic 326)” (ASU 2016-13). ASU 2016-13 requires the use of the current expected credit loss impairment model to develop an estimate of expected credit losses for certain financial assets. ASU 2016-13 also requires expected credit losses on available-for-sale debt securities to be recognized through an allowance for credit losses and revises certain disclosure requirements. The Company adopted ASU 2016-13 on January 1, 2020 using a cumulative effect upon adoption approach. The adoption of ASU 2016-13 was immaterial to the Company’s consolidated balance sheet, results of operations, equity and cash flows.
Under the current expected credit loss impairment model, the Company evaluates an available-for-sale debt security for credit-related impairment by considering the present value of expected cash flows relative to a security’s amortized cost, the extent to which fair value is less than amortized cost, the financial condition and near-term prospects of the issuer and specific events or circumstances that may influence the operations of the issuer. Credit-related impairments are recorded as an allowance, with an offset to investment and other income. Non-credit related impairments are recorded through other comprehensive income. If the Company intends to sell an impaired security, or will likely be required to sell a security before recovery of the entire amortized cost, the entire impairment is included in net earnings.
The Company has determined that there have been no other recently adopted or issued accounting standards that had, or will have, a material impact on its Condensed Consolidated Financial Statements.
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2.    Investments
A summary of debt securities by major security type is as follows:
(in millions)(in millions)Amortized
Cost
Gross
Unrealized
Gains
Gross
Unrealized
Losses
Fair
Value
(in millions)Amortized
Cost
Gross
Unrealized
Gains
Gross
Unrealized
Losses
Fair
Value
June 30, 2020
September 30, 2020September 30, 2020
Debt securities - available-for-sale:Debt securities - available-for-sale:Debt securities - available-for-sale:
U.S. government and agency obligationsU.S. government and agency obligations$3,402  $178  $—  $3,580  U.S. government and agency obligations$3,374 $160 $$3,534 
State and municipal obligationsState and municipal obligations5,872  330  (3) 6,199  State and municipal obligations6,311 377 (4)6,684 
Corporate obligationsCorporate obligations17,324  728  (68) 17,984  Corporate obligations18,461 778 (35)19,204 
U.S. agency mortgage-backed securitiesU.S. agency mortgage-backed securities6,005  274  —  6,279  U.S. agency mortgage-backed securities6,523 270 (3)6,790 
Non-U.S. agency mortgage-backed securitiesNon-U.S. agency mortgage-backed securities1,875  83  (14) 1,944  Non-U.S. agency mortgage-backed securities2,033 98 (6)2,125 
Total debt securities - available-for-saleTotal debt securities - available-for-sale34,478  1,593  (85) 35,986  Total debt securities - available-for-sale36,702 1,683 (48)38,337 
Debt securities - held-to-maturity:Debt securities - held-to-maturity:Debt securities - held-to-maturity:
U.S. government and agency obligationsU.S. government and agency obligations421   —  429  U.S. government and agency obligations422 429 
State and municipal obligationsState and municipal obligations31   —  33  State and municipal obligations31 33 
Corporate obligationsCorporate obligations285  —  —  285  Corporate obligations245 246 
Total debt securities - held-to-maturityTotal debt securities - held-to-maturity737  10  —  747  Total debt securities - held-to-maturity698 10 708 
Total debt securitiesTotal debt securities$35,215  $1,603  $(85) $36,733  Total debt securities$37,400 $1,693 $(48)$39,045 
December 31, 2019December 31, 2019December 31, 2019
Debt securities - available-for-sale:Debt securities - available-for-sale:Debt securities - available-for-sale:
U.S. government and agency obligationsU.S. government and agency obligations$3,502  $55  $(4) $3,553  U.S. government and agency obligations$3,502 $55 $(4)$3,553 
State and municipal obligationsState and municipal obligations5,680  251  (5) 5,926  State and municipal obligations5,680 251 (5)5,926 
Corporate obligationsCorporate obligations17,910  343  (11) 18,242  Corporate obligations17,910 343 (11)18,242 
U.S. agency mortgage-backed securitiesU.S. agency mortgage-backed securities6,425  109  (6) 6,528  U.S. agency mortgage-backed securities6,425 109 (6)6,528 
Non-U.S. agency mortgage-backed securitiesNon-U.S. agency mortgage-backed securities1,811  37  (3) 1,845  Non-U.S. agency mortgage-backed securities1,811 37 (3)1,845 
Total debt securities - available-for-saleTotal debt securities - available-for-sale35,328  795  (29) 36,094  Total debt securities - available-for-sale35,328 795 (29)36,094 
Debt securities - held-to-maturity:Debt securities - held-to-maturity:Debt securities - held-to-maturity:
U.S. government and agency obligationsU.S. government and agency obligations402   —  404  U.S. government and agency obligations402 404 
State and municipal obligationsState and municipal obligations32   —  34  State and municipal obligations32 34 
Corporate obligationsCorporate obligations538  —  (1) 537  Corporate obligations538 (1)537 
Total debt securities - held-to-maturityTotal debt securities - held-to-maturity972   (1) 975  Total debt securities - held-to-maturity972 (1)975 
Total debt securitiesTotal debt securities$36,300  $799  $(30) $37,069  Total debt securities$36,300 $799 $(30)$37,069 
The Company held $2.1 billion and $2.0 billion of equity securities as of JuneSeptember 30, 2020 and December 31, 2019.2019, respectively. The Company’s investments in equity securities primarily consist of employee savings plan related investments and shares of Brazilian real denominated fixed-income funds with readily determinable fair values. Additionally, the Company’s investments included $1.3 billion and $1.4 billion of equity method investments in operating businesses in the health care sector as of JuneSeptember 30, 2020 and December 31, 2019.2019, respectively. The allowance for credit losses on held-to-maturity securities at JuneSeptember 30, 2020 was not material.
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The amortized cost and fair value of debt securities as of JuneSeptember 30, 2020, by contractual maturity, were as follows:
Available-for-SaleHeld-to-MaturityAvailable-for-SaleHeld-to-Maturity
(in millions)(in millions)Amortized
Cost
Fair
Value
Amortized
Cost
Fair
Value
(in millions)Amortized
Cost
Fair
Value
Amortized
Cost
Fair
Value
Due in one year or lessDue in one year or less$3,414  $3,433  $429  $429  Due in one year or less$3,388 $3,407 $400 $401 
Due after one year through five yearsDue after one year through five years10,974  11,365  255  261  Due after one year through five years11,253 11,678 246 252 
Due after five years through ten yearsDue after five years through ten years8,481  9,083  31  33  Due after five years through ten years9,179 9,826 30 31 
Due after ten yearsDue after ten years3,729  3,882  22  24  Due after ten years4,326 4,511 22 24 
U.S. agency mortgage-backed securitiesU.S. agency mortgage-backed securities6,005  6,279  —  —  U.S. agency mortgage-backed securities6,523 6,790 — — 
Non-U.S. agency mortgage-backed securitiesNon-U.S. agency mortgage-backed securities1,875  1,944  —  —  Non-U.S. agency mortgage-backed securities2,033 2,125 — — 
Total debt securitiesTotal debt securities$34,478  $35,986  $737  $747  Total debt securities$36,702 $38,337 $698 $708 
The fair value of available-for-sale debt securities with gross unrealized losses by major security type and length of time that individual securities have been in a continuous unrealized loss position were as follows:
Less Than 12 Months12 Months or Greater Total Less Than 12 Months12 Months or Greater Total
(in millions)(in millions)Fair
Value
Gross
Unrealized
Losses
Fair
Value
Gross
Unrealized
Losses
Fair
Value
Gross
Unrealized
Losses
(in millions)Fair
Value
Gross
Unrealized
Losses
Fair
Value
Gross
Unrealized
Losses
Fair
Value
Gross
Unrealized
Losses
June 30, 2020
September 30, 2020September 30, 2020
Debt securities - available-for-sale:Debt securities - available-for-sale:Debt securities - available-for-sale:
State and municipal obligationsState and municipal obligations$284  $(3) $—  $—  $284  $(3) State and municipal obligations$366 $(4)$$$366 $(4)
Corporate obligationsCorporate obligations1,908  (58) 375  (10) 2,283  (68) Corporate obligations2,314 (30)400 (5)2,714 (35)
U.S. agency mortgage-backed securitiesU.S. agency mortgage-backed securities687 (3)687 (3)
Non-U.S. agency mortgage-backed securitiesNon-U.S. agency mortgage-backed securities249  (12) 42  (2) 291  (14) Non-U.S. agency mortgage-backed securities278 (3)55 (3)333 (6)
Total debt securities - available-for-saleTotal debt securities - available-for-sale$2,441  $(73) $417  $(12) $2,858  $(85) Total debt securities - available-for-sale$3,645 $(40)$455 $(8)$4,100 $(48)
December 31, 2019December 31, 2019December 31, 2019
Debt securities - available-for-sale:Debt securities - available-for-sale:Debt securities - available-for-sale:
U.S. government and agency obligationsU.S. government and agency obligations$616  $(4) $—  $—  $616  $(4) U.S. government and agency obligations$616 $(4)$$$616 $(4)
State and municipal obligationsState and municipal obligations440  (5) —  —  440  (5) State and municipal obligations440 (5)440 (5)
Corporate obligationsCorporate obligations1,903  (7) 740  (4) 2,643  (11) Corporate obligations1,903 (7)740 (4)2,643 (11)
U.S. agency mortgage-backed securitiesU.S. agency mortgage-backed securities657  (3) 333  (3) 990  (6) U.S. agency mortgage-backed securities657 (3)333 (3)990 (6)
Non-U.S. agency mortgage-backed securitiesNon-U.S. agency mortgage-backed securities406  (3) —  —  406  (3) Non-U.S. agency mortgage-backed securities406 (3)406 (3)
Total debt securities - available-for-saleTotal debt securities - available-for-sale$4,022  $(22) $1,073  $(7) $5,095  $(29) Total debt securities - available-for-sale$4,022 $(22)$1,073 $(7)$5,095 $(29)
The Company’s unrealized losses from debt securities as of JuneSeptember 30, 2020 were generated from approximately 3,000 positions out of a total of 31,00034,000 positions. The Company believes that it will collect the timely principal and interest due on its debt securities that have an amortized cost in excess of fair value. The unrealized losses were primarily caused by interest rate increases and not by unfavorable changes in the credit quality associated with these securities that impacted our assessment on collectability of principal and interest. At each reporting period, the Company evaluates available-for-sale debt securities for any credit-related impairment when the fair value of the investment is less than its amortized cost. The Company evaluated the expected cash flows, the underlying credit quality and credit ratings of the issuers, and the potential economic impacts of COVID-19 on the issuers, noting no significant credit deterioration since purchase. As of JuneSeptember 30, 2020, the Company did not have the intent to sell any of the available-for-sale debt securities in an unrealized loss position. Therefore, the Company believes these losses to be temporary. The allowance for credit losses on available-for-sale debt securities at JuneSeptember 30, 2020 was not material.
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3.    Fair Value
Certain assets and liabilities are measured at fair value in the Condensed Consolidated Financial Statements or have fair values disclosed in the Notes to the Condensed Consolidated Financial Statements. These assets and liabilities are classified into one of three levels of a hierarchy defined by GAAP.
For a description of the methods and assumptions that are used to estimate the fair value and determine the fair value hierarchy classification of each class of financial instrument, see Note 4 of Notes to the Consolidated Financial Statements in Part II, Item 8, “Financial Statements and Supplementary Data” in the 2019 10-K.
The following table presents a summary of fair value measurements by level and carrying values for items measured at fair value on a recurring basis in the Condensed Consolidated Balance Sheets:
(in millions)(in millions)Quoted Prices
in Active
Markets
(Level 1)
Other
Observable
Inputs
(Level 2)
Unobservable
Inputs
(Level 3)
Total
Fair and Carrying
Value
(in millions)Quoted Prices
in Active
Markets
(Level 1)
Other
Observable
Inputs
(Level 2)
Unobservable
Inputs
(Level 3)
Total
Fair and Carrying
Value
June 30, 2020
September 30, 2020September 30, 2020
Cash and cash equivalentsCash and cash equivalents$22,215  $112  $—  $22,327  Cash and cash equivalents$17,472 $78 $$17,550 
Debt securities - available-for-sale:Debt securities - available-for-sale:Debt securities - available-for-sale:
U.S. government and agency obligationsU.S. government and agency obligations3,419  161  —  3,580  U.S. government and agency obligations3,336 198 3,534 
State and municipal obligationsState and municipal obligations—  6,199  —  6,199  State and municipal obligations6,684 6,684 
Corporate obligationsCorporate obligations63  17,654  267  17,984  Corporate obligations44 18,881 279 19,204 
U.S. agency mortgage-backed securitiesU.S. agency mortgage-backed securities—  6,279  —  6,279  U.S. agency mortgage-backed securities6,790 6,790 
Non-U.S. agency mortgage-backed securitiesNon-U.S. agency mortgage-backed securities—  1,944  —  1,944  Non-U.S. agency mortgage-backed securities2,125 2,125 
Total debt securities - available-for-saleTotal debt securities - available-for-sale3,482  32,237  267  35,986  Total debt securities - available-for-sale3,380 34,678 279 38,337 
Equity securitiesEquity securities1,530  23  —  1,553  Equity securities1,593 30 1,623 
Assets under managementAssets under management1,441  1,932  44  3,417  Assets under management1,690 2,050 48 3,788 
Total assets at fair valueTotal assets at fair value$28,668  $34,304  $311  $63,283  Total assets at fair value$24,135 $36,836 $327 $61,298 
Percentage of total assets at fair valuePercentage of total assets at fair value45 %54 %%100 %Percentage of total assets at fair value39 %60 %%100 %
December 31, 2019December 31, 2019December 31, 2019
Cash and cash equivalentsCash and cash equivalents$10,837  $148  $—  $10,985  Cash and cash equivalents$10,837 $148 $$10,985 
Debt securities - available-for-sale:Debt securities - available-for-sale:Debt securities - available-for-sale:
U.S. government and agency obligationsU.S. government and agency obligations3,369  184  —  3,553  U.S. government and agency obligations3,369 184 3,553 
State and municipal obligationsState and municipal obligations—  5,926  —  5,926  State and municipal obligations5,926 5,926 
Corporate obligationsCorporate obligations70  17,923  249  18,242  Corporate obligations70 17,923 249 18,242 
U.S. agency mortgage-backed securitiesU.S. agency mortgage-backed securities—  6,528  —  6,528  U.S. agency mortgage-backed securities6,528 6,528 
Non-U.S. agency mortgage-backed securitiesNon-U.S. agency mortgage-backed securities—  1,845  —  1,845  Non-U.S. agency mortgage-backed securities1,845 1,845 
Total debt securities - available-for-saleTotal debt securities - available-for-sale3,439  32,406  249  36,094  Total debt securities - available-for-sale3,439 32,406 249 36,094 
Equity securitiesEquity securities1,734  22  —  1,756  Equity securities1,734 22 1,756 
Assets under managementAssets under management1,123  1,918  35  3,076  Assets under management1,123 1,918 35 3,076 
Total assets at fair valueTotal assets at fair value$17,133  $34,494  $284  $51,911  Total assets at fair value$17,133 $34,494 $284 $51,911 
Percentage of total assets at fair valuePercentage of total assets at fair value33 %66 %%100 %Percentage of total assets at fair value33 %66 %%100 %
There were no0 transfers in or out of Level 3 financial assets or liabilities during the sixnine months ended JuneSeptember 30, 2020 or 2019.
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The following table presents a summary of fair value measurements by level and carrying values for certain financial instruments not measured at fair value on a recurring basis in the Condensed Consolidated Balance Sheets:
(in millions)(in millions)Quoted Prices
in Active
Markets
(Level 1)
Other
Observable
Inputs
(Level 2)
Unobservable
Inputs
(Level 3)
Total
Fair
Value
Total Carrying Value(in millions)Quoted Prices
in Active
Markets
(Level 1)
Other
Observable
Inputs
(Level 2)
Unobservable
Inputs
(Level 3)
Total
Fair
Value
Total Carrying Value
June 30, 2020
September 30, 2020September 30, 2020
Debt securities - held-to-maturityDebt securities - held-to-maturity$566  $96  $85  $747  $737  Debt securities - held-to-maturity$531 $99 $78 $708 $698 
Long-term debt and other financing obligationsLong-term debt and other financing obligations$—  $53,119  $—  $53,119  $45,284  Long-term debt and other financing obligations$$51,785 $$51,785 $43,794 
December 31, 2019December 31, 2019December 31, 2019
Debt securities - held-to-maturityDebt securities - held-to-maturity$541  $181  $253  $975  $972  Debt securities - held-to-maturity$541 $181 $253 $975 $972 
Long-term debt and other financing obligationsLong-term debt and other financing obligations$—  $45,078  $—  $45,078  $40,278  Long-term debt and other financing obligations$$45,078 $$45,078 $40,278 
Nonfinancial assets and liabilities or financial assets and liabilities that are measured at fair value on a nonrecurring basis are subject to fair value adjustments only in certain circumstances, such as when the Company records an impairment. There were no0 significant fair value adjustments for these assets and liabilities recorded during either the sixnine months ended JuneSeptember 30, 2020 or 2019.
4.    Medical Costs Payable
The following table shows the components of the change in medical costs payable for the sixnine months ended JuneSeptember 30:
(in millions)(in millions)20202019(in millions)20202019
Medical costs payable, beginning of periodMedical costs payable, beginning of period$21,690  $19,891  Medical costs payable, beginning of period$21,690 $19,891 
AcquisitionsAcquisitions41  522  Acquisitions186 868 
Reported medical costs:Reported medical costs:Reported medical costs:
Current yearCurrent year76,338  78,523  Current year118,114 117,624 
Prior yearsPrior years(660) (400) Prior years(800)(460)
Total reported medical costsTotal reported medical costs75,678  78,123  Total reported medical costs117,314 117,164 
Medical payments:Medical payments:Medical payments:
Payments for current yearPayments for current year(59,482) (60,707) Payments for current year(98,548)(99,487)
Payments for prior yearsPayments for prior years(18,727) (16,922) Payments for prior years(19,475)(17,497)
Total medical paymentsTotal medical payments(78,209) (77,629) Total medical payments(118,023)(116,984)
Medical costs payable, end of periodMedical costs payable, end of period$19,200  $20,907  Medical costs payable, end of period$21,167 $20,939 
For the sixnine months ended JuneSeptember 30, 2020, prior years medical cost reserve development was primarily driven by lower than expected health system utilization. For the sixnine months ended JuneSeptember 30, 2019, the prior years medical cost reserve development included no individual factors that were significant. Medical costs payable included reserves for claims incurred by insured customers but not yet reported to the Company of $13.7$14.7 billion and $13.8 billion at JuneSeptember 30, 2020 and December 31, 2019, respectively.
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5.    Short-Term Borrowings and Long-Term Debt
Short-term borrowings and senior unsecured long-term debt consisted of the following:
June 30, 2020December 31, 2019 September 30, 2020December 31, 2019
(in millions, except percentages)(in millions, except percentages)Par ValueCarrying ValueFair ValuePar ValueCarrying ValueFair Value(in millions, except percentages)Par ValueCarrying ValueFair ValuePar ValueCarrying ValueFair Value
Commercial paperCommercial paper$773  $773  $773  $400  $400  $400  Commercial paper$$$$400 $400 $400 
2.700% notes due July 20202.700% notes due July 20201,500  1,500  1,501  1,500  1,499  1,506  2.700% notes due July 20201,500 1,499 1,506 
Floating rate notes due October 2020Floating rate notes due October 2020300  300  300  300  300  300  Floating rate notes due October 2020300 300 300 300 300 300 
3.875% notes due October 20203.875% notes due October 2020450  452  451  450  450  455  3.875% notes due October 2020450 450 451 450 450 455 
1.950% notes due October 20201.950% notes due October 2020900  900  904  900  899  900  1.950% notes due October 2020900 900 901 900 899 900 
4.700% notes due February 20214.700% notes due February 2021400  405  406  400  403  410  4.700% notes due February 2021400 403 402 400 403 410 
2.125% notes due March 20212.125% notes due March 2021750  749  759  750  749  753  2.125% notes due March 2021750 749 756 750 749 753 
Floating rate notes due June 2021Floating rate notes due June 2021350  350  350  350  349  350  Floating rate notes due June 2021350 350 351 350 349 350 
3.150% notes due June 20213.150% notes due June 2021400  399  411  400  399  407  3.150% notes due June 2021400 400 408 400 399 407 
3.375% notes due November 20213.375% notes due November 2021500  511  517  500  501  512  3.375% notes due November 2021500 509 513 500 501 512 
2.875% notes due December 20212.875% notes due December 2021750  768  778  750  753  765  2.875% notes due December 2021750 765 774 750 753 765 
2.875% notes due March 20222.875% notes due March 20221,100  1,117  1,139  1,100  1,087  1,121  2.875% notes due March 20221,100 1,115 1,133 1,100 1,087 1,121 
3.350% notes due July 20223.350% notes due July 20221,000  998  1,061  1,000  998  1,036  3.350% notes due July 20221,000 998 1,054 1,000 998 1,036 
2.375% notes due October 20222.375% notes due October 2022900  897  942  900  896  911  2.375% notes due October 2022900 897 937 900 896 911 
0.000% notes due November 20220.000% notes due November 202215  13  14  15  13  14  0.000% notes due November 202215 13 14 15 13 14 
2.750% notes due February 20232.750% notes due February 2023625  648  659  625  624  638  2.750% notes due February 2023625 646 656 625 624 638 
2.875% notes due March 20232.875% notes due March 2023750  798  799  750  770  770  2.875% notes due March 2023750 793 794 750 770 770 
3.500% notes due June 20233.500% notes due June 2023750  748  817  750  747  786  3.500% notes due June 2023750 748 811 750 747 786 
3.500% notes due February 20243.500% notes due February 2024750  746  825  750  746  792  3.500% notes due February 2024750 746 825 750 746 792 
2.375% notes due August 20242.375% notes due August 2024750  747  801  750  747  760  2.375% notes due August 2024750 747 799 750 747 760 
3.750% notes due July 20253.750% notes due July 20252,000  1,991  2,279  2,000  1,990  2,161  3.750% notes due July 20252,000 1,992 2,283 2,000 1,990 2,161 
3.700% notes due December 20253.700% notes due December 2025300  298  344  300  298  325  3.700% notes due December 2025300 298 343 300 298 325 
1.250% notes due January 20261.250% notes due January 2026500  496  509  —  —  —  1.250% notes due January 2026500 496 513 
3.100% notes due March 20263.100% notes due March 20261,000  996  1,116  1,000  996  1,048  3.100% notes due March 20261,000 996 1,118 1,000 996 1,048 
3.450% notes due January 20273.450% notes due January 2027750  746  855  750  746  804  3.450% notes due January 2027750 746 853 750 746 804 
3.375% notes due April 20273.375% notes due April 2027625  620  712  625  620  667  3.375% notes due April 2027625 620 713 625 620 667 
2.950% notes due October 20272.950% notes due October 2027950  940  1,060  950  939  988  2.950% notes due October 2027950 940 1,060 950 939 988 
3.850% notes due June 20283.850% notes due June 20281,150  1,143  1,360  1,150  1,142  1,269  3.850% notes due June 20281,150 1,143 1,357 1,150 1,142 1,269 
3.875% notes due December 20283.875% notes due December 2028850  843  1,017  850  843  941  3.875% notes due December 2028850 843 1,010 850 843 941 
2.875% notes due August 20292.875% notes due August 20291,000  1,111  1,116  1,000  993  1,029  2.875% notes due August 20291,000 1,104 1,115 1,000 993 1,029 
2.000% notes due May 20302.000% notes due May 20301,250  1,233  1,309  —  —  —  2.000% notes due May 20301,250 1,233 1,310 
4.625% notes due July 20354.625% notes due July 20351,000  992  1,308  1,000  992  1,215  4.625% notes due July 20351,000 992 1,317 1,000 992 1,215 
5.800% notes due March 20365.800% notes due March 2036850  838  1,202  850  838  1,129  5.800% notes due March 2036850 839 1,231 850 838 1,129 
6.500% notes due June 20376.500% notes due June 2037500  492  761  500  492  712  6.500% notes due June 2037500 492 778 500 492 712 
6.625% notes due November 20376.625% notes due November 2037650  641  994  650  641  940  6.625% notes due November 2037650 641 1,027 650 641 940 
6.875% notes due February 20386.875% notes due February 20381,100  1,077  1,713  1,100  1,076  1,631  6.875% notes due February 20381,100 1,077 1,772 1,100 1,076 1,631 
3.500% notes due August 20393.500% notes due August 20391,250  1,241  1,454  1,250  1,241  1,313  3.500% notes due August 20391,250 1,241 1,436 1,250 1,241 1,313 
2.750% notes due May 20402.750% notes due May 20401,000  963  1,071  —  —  —  2.750% notes due May 20401,000 964 1,057 
5.700% notes due October 20405.700% notes due October 2040300  296  438  300  296  396  5.700% notes due October 2040300 296 438 300 296 396 
5.950% notes due February 20415.950% notes due February 2041350  345  521  350  345  475  5.950% notes due February 2041350 346 525 350 345 475 
4.625% notes due November 20414.625% notes due November 2041600  589  787  600  589  716  4.625% notes due November 2041600 589 787 600 589 716 
4.375% notes due March 20424.375% notes due March 2042502  484  642  502  484  580  4.375% notes due March 2042502 485 639 502 484 580 
3.950% notes due October 20423.950% notes due October 2042625  608  749  625  607  688  3.950% notes due October 2042625 608 760 625 607 688 
4.250% notes due March 20434.250% notes due March 2043750  735  938  750  735  856  4.250% notes due March 2043750 735 949 750 735 856 
4.750% notes due July 20454.750% notes due July 20452,000  1,973  2,694  2,000  1,973  2,463  4.750% notes due July 20452,000 1,973 2,730 2,000 1,973 2,463 
4.200% notes due January 20474.200% notes due January 2047750  738  951  750  738  861  4.200% notes due January 2047750 738 950 750 738 861 
4.250% notes due April 20474.250% notes due April 2047725  717  931  725  717  839  4.250% notes due April 2047725 717 923 725 717 839 
3.750% notes due October 20473.750% notes due October 2047950  934  1,134  950  934  1,023  3.750% notes due October 2047950 934 1,130 950 934 1,023 
4.250% notes due June 20484.250% notes due June 20481,350  1,330  1,726  1,350  1,330  1,569  4.250% notes due June 20481,350 1,330 1,721 1,350 1,330 1,569 
4.450% notes due December 20484.450% notes due December 20481,100  1,086  1,440  1,100  1,086  1,316  4.450% notes due December 20481,100 1,086 1,457 1,100 1,086 1,316 
3.700% notes due August 20493.700% notes due August 20491,250  1,235  1,479  1,250  1,235  1,344  3.700% notes due August 20491,250 1,235 1,496 1,250 1,235 1,344 
2.900% notes due May 20502.900% notes due May 20501,250  1,208  1,320  —  —  —  2.900% notes due May 20501,250 1,208 1,318 
3.875% notes due August 20593.875% notes due August 20591,250  1,228  1,531  1,250  1,228  1,350  3.875% notes due August 20591,250 1,228 1,529 1,250 1,228 1,350 
3.125% notes due May 20603.125% notes due May 20601,000  967  1,072  —  —  —  3.125% notes due May 20601,000 968 1,073 
Total short-term borrowings and long-term debtTotal short-term borrowings and long-term debt$45,190  $44,953  $52,740  $39,817  $39,474  $44,234  Total short-term borrowings and long-term debt$42,917 $42,662 $50,597 $39,817 $39,474 $44,234 

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The Company’s long-term debt obligations also included $1.1 billion and $1.2 billion of other financing obligations, of which $328$347 million and $322 million were classified as current as of JuneSeptember 30, 2020 and December 31, 2019, respectively.
Commercial Paper and Bank Credit Facilities
Commercial paper consists of short-duration, senior unsecured debt privately placed on a discount basis through broker-dealers. As of June 30, 2020, the Company’s outstanding commercial paper had a weighted average annual interest rate of 0.3%.
The Company has $4.4 billion five-year, $4.4 billion three-year and $3.8 billion 364-day revolving bank credit facilities with 25 banks, which mature in December 2024, December 2022 and December 2020, respectively. These facilities provide liquidity support for the Company’s commercial paper program and are available for general corporate purposes. As of JuneSeptember 30, 2020, no amounts had been drawn on any of the bank credit facilities. The annual interest rates, which are variable based on term, are calculated based on the London Interbank Offered Rate (LIBOR) plus a credit spread based on the Company’s senior unsecured credit ratings. If amounts had been drawn on the bank credit facilities as of JuneSeptember 30, 2020, annual interest rates would have ranged from 0.8% to 1.1%1%.
Debt Covenants
The Company’s bank credit facilities contain various covenants, including covenants requiring the Company to maintain adefined debt to debt-plus-shareholders’ equity ratio of not more than 60%. The Company was in compliance with its debt covenants as of JuneSeptember 30, 2020.
6.    Dividends
In June 2020, the Company’s Board of Directors increased the Company’s quarterly cash dividend to shareholders to an annual rate of $5.00 compared to $4.32 per share, which the Company had paid since June 2019. Declaration and payment of future quarterly dividends is at the discretion of the Board and may be adjusted as business needs or market conditions change.
The following table provides details of the Company’s 2020 dividend payments:
Payment DatePayment DateAmount per ShareTotal Amount PaidPayment DateAmount per ShareTotal Amount Paid
(in millions)(in millions)
March 24March 24$1.08$1,024  March 24$1.08 $1,024 
June 30June 30$1.251,188  June 301.25 1,188 
September 22September 221.25 1,188 
7.    Commitments and Contingencies
Legal Matters
Because of the nature of its businesses, the Company is frequently made party to a variety of legal actions and regulatory inquiries, including class actions and suits brought by members, care providers, consumer advocacy organizations, customers and regulators, relating to the Company’s businesses, including management and administration of health benefit plans and other services. These matters include medical malpractice, employment, intellectual property, antitrust, privacy and contract claims and claims related to health care benefits coverage and other business practices.
The Company records liabilities for its estimates of probable costs resulting from these matters where appropriate. Estimates of costs resulting from legal and regulatory matters involving the Company are inherently difficult to predict, particularly where the matters: involve indeterminate claims for monetary damages or may involve fines, penalties or punitive damages; present novel legal theories or represent a shift in regulatory policy; involve a large number of claimants or regulatory bodies; are in the early stages of the proceedings; or could result in a change in business practices. Accordingly, the Company is often unable to estimate the losses or ranges of losses for those matters where there is a reasonable possibility or it is probable that a loss may be incurred.
Government Investigations, Audits and Reviews
The Company has been involved or is currently involved in various governmental investigations, audits and reviews. These include routine, regular and special investigations, audits and reviews by the Centers for Medicare and Medicaid Services (CMS), state insurance and health and welfare departments, state attorneys general, the Office of the Inspector General, the Office of Personnel Management, the Office of Civil Rights, the Government Accountability Office, the Federal Trade Commission, U.S. Congressional committees, the U.S. Department of Justice, the SEC, the Internal Revenue Service, the U.S. Drug Enforcement Administration, the U.S. Department of Labor, the Federal Deposit Insurance Corporation, the Defense Contract Audit Agency and other governmental authorities. Similarly, our international businesses are also subject to investigations, audits and reviews by applicable foreign governments, including South American and other non-U.S.
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governmental authorities. Certain of the Company’s businesses have been reviewed or are currently under review, including
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for, among other matters, compliance with coding and other requirements under the Medicare risk-adjustment model. CMS has selected certain of the Company’s local plans for risk adjustment data validation (RADV) audits to validate the coding practices of and supporting documentation maintained by health care providers and such audits may result in retrospective adjustments to payments made to the Company’s health plans.
On February 14, 2017, the Department of Justice (DOJ) announced its decision to pursue certain claims within a lawsuit initially asserted against the Company and filed under seal by a whistleblower in 2011. The whistleblower’s complaint, which was unsealed on February 15, 2017, alleges that the Company made improper risk adjustment submissions and violated the False Claims Act. On February 12, 2018, the court granted in part and denied in part the Company’s motion to dismiss. In May 2018, DOJ moved to dismiss the Company’s counterclaims, which were filed in March 2018, and moved for partial summary judgment. In March 2019, the court denied the government’s motion for partial summary judgment and dismissed the Company’s counterclaims without prejudice. The Company cannot reasonably estimate the outcome that may result from this matter given its procedural status.
8.    Segment Financial Information
The Company’s 4 reportable segments are UnitedHealthcare, OptumHealth, OptumInsight and OptumRx. OptumRx. For more information on the Company’s segments see Part I, Item I, “Business” and Note 14 of Notes to the Consolidated Financial Statements in Part II, Item 8, “Financial Statements and Supplementary Data” in the 2019 10-K.
The following tables present reportable segment financial information:
 Optum    Optum  
(in millions)(in millions)UnitedHealthcareOptumHealthOptumInsightOptumRxOptum EliminationsOptumCorporate and
Eliminations
Consolidated(in millions)UnitedHealthcareOptumHealthOptumInsightOptumRxOptum EliminationsOptumCorporate and
Eliminations
Consolidated
Three Months Ended June 30, 2020
Three Months Ended September 30, 2020Three Months Ended September 30, 2020
Revenues - unaffiliated customers:Revenues - unaffiliated customers:Revenues - unaffiliated customers:
PremiumsPremiums$47,039  $2,355  $—  $—  $—  $2,355  $—  $49,394  Premiums$48,121 $2,742 $$$$2,742 $$50,863 
ProductsProducts—   27  8,213  —  8,247  —  8,247  Products10 34 8,733 8,777 8,777 
ServicesServices1,895  1,225  764  272  —  2,261  —  4,156  Services2,075 1,834 974 241 3,049 5,124 
Total revenues - unaffiliated customersTotal revenues - unaffiliated customers48,934  3,587  791  8,485  —  12,863  —  61,797  Total revenues - unaffiliated customers50,196 4,586 1,008 8,974 14,568 64,764 
Total revenues - affiliated customersTotal revenues - affiliated customers—  5,423  1,823  12,865  (447) 19,664  (19,664) —  Total revenues - affiliated customers5,748 1,755 13,102 (424)20,181 (20,181)
Investment and other incomeInvestment and other income173  129  18  21  —  168  —  341  Investment and other income177 165 174 351 
Total revenuesTotal revenues$49,107  $9,139  $2,632  $21,371  $(447) $32,695  $(19,664) $62,138  Total revenues$50,373 $10,499 $2,767 $22,081 $(424)$34,923 $(20,181)$65,115 
Earnings from operationsEarnings from operations$7,007  $841  $561  $832  $—  $2,234  $—  $9,241  Earnings from operations$2,068 $835 $785 $963 $$2,583 $$4,651 
Interest expenseInterest expense—  —  —  —  —  —  (430) (430) Interest expense(395)(395)
Earnings before income taxesEarnings before income taxes$7,007  $841  $561  $832  $—  $2,234  $(430) $8,811  Earnings before income taxes$2,068 $835 $785 $963 $$2,583 $(395)$4,256 
Three Months Ended June 30, 2019
Three Months Ended September 30, 2019Three Months Ended September 30, 2019
Revenues - unaffiliated customers:Revenues - unaffiliated customers:Revenues - unaffiliated customers:
PremiumsPremiums$46,030  $1,134  $—  $—  $—  $1,134  $—  $47,164  Premiums$45,557 $1,840 $$$$1,840 $$47,397 
ProductsProducts—   22  8,322  —  8,353  —  8,353  Products29 7,511 7,546 7,546 
ServicesServices2,188  1,370  790  148  —  2,308  —  4,496  Services2,274 1,487 988 193 2,668 4,942 
Total revenues - unaffiliated customersTotal revenues - unaffiliated customers48,218  2,513  812  8,470  —  11,795  —  60,013  Total revenues - unaffiliated customers47,831 3,333 1,017 7,704 12,054 59,885 
Total revenues - affiliated customersTotal revenues - affiliated customers—  4,449  1,521  10,439  (381) 16,028  (16,028) —  Total revenues - affiliated customers4,630 1,594 10,734 (441)16,517 (16,517)
Investment and other incomeInvestment and other income376  186   14  —  206  —  582  Investment and other income274 170 16 192 466 
Total revenuesTotal revenues$48,594  $7,148  $2,339  $18,923  $(381) $28,029  $(16,028) $60,595  Total revenues$48,105 $8,133 $2,617 $18,454 $(441)$28,763 $(16,517)$60,351 
Earnings from operationsEarnings from operations$2,642  $688  $525  $889  $—  $2,102  $—  $4,744  Earnings from operations$2,655 $748 $632 $979 $$2,359 $$5,014 
Interest expenseInterest expense—  —  —  —  —  —  (418) (418) Interest expense(449)(449)
Earnings before income taxesEarnings before income taxes$2,642  $688  $525  $889  $—  $2,102  $(418) $4,326  Earnings before income taxes$2,655 $748 $632 $979 $$2,359 $(449)$4,565 
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OptumOptum
(in millions)(in millions)UnitedHealthcareOptumHealthOptumInsightOptumRxOptum EliminationsOptumCorporate and EliminationsConsolidated(in millions)UnitedHealthcareOptumHealthOptumInsightOptumRxOptum EliminationsOptumCorporate and EliminationsConsolidated
Six Months Ended June 30, 2020
Nine Months Ended September 30, 2020Nine Months Ended September 30, 2020
Revenues - unaffiliated customers:Revenues - unaffiliated customers:Revenues - unaffiliated customers:
PremiumsPremiums$95,632  $4,402  $—  $—  $—  $4,402  $—  $100,034  Premiums$143,753 $7,144 $$$$7,144 $$150,897 
ProductsProducts—  16  56  16,606  —  16,678  —  16,678  Products26 90 25,339 25,455 25,455 
ServicesServices4,173  2,773  1,655  540  —  4,968  —  9,141  Services6,248 4,607 2,629 781 8,017 14,265 
Total revenues - unaffiliated customersTotal revenues - unaffiliated customers99,805  7,191  1,711  17,146  —  26,048  —  125,853  Total revenues - unaffiliated customers150,001 11,777 2,719 26,120 40,616 190,617 
Total revenues - affiliated customersTotal revenues - affiliated customers—  10,875  3,385  25,741  (851) 39,150  (39,150) —  Total revenues - affiliated customers16,623 5,140 38,843 (1,275)59,331 (59,331)
Investment and other incomeInvestment and other income370  265  30  41  —  336  —  706  Investment and other income547 430 34 46 510 1,057 
Total revenuesTotal revenues$100,175  $18,331  $5,126  $42,928  $(851) $65,534  $(39,150) $126,559  Total revenues$150,548 $28,830 $7,893 $65,009 $(1,275)$100,457 $(59,331)$191,674 
Earnings from operationsEarnings from operations$9,895  $1,553  $1,097  $1,692  $—  $4,342  $—  $14,237  Earnings from operations$11,963 $2,388 $1,882 $2,655 $$6,925 $$18,888 
Interest expenseInterest expense—  —  —  —  —  —  (867) (867) Interest expense(1,262)(1,262)
Earnings before income taxesEarnings before income taxes$9,895  $1,553  $1,097  $1,692  $—  $4,342  $(867) $13,370  Earnings before income taxes$11,963 $2,388 $1,882 $2,655 $$6,925 $(1,262)$17,626 
Six Months Ended June 30, 2019
Nine Months Ended September 30, 2019Nine Months Ended September 30, 2019
Revenues - unaffiliated customers:Revenues - unaffiliated customers:Revenues - unaffiliated customers:
PremiumsPremiums$92,531  $2,146  $—  $—  $—  $2,146  $—  $94,677  Premiums$138,088 $3,986 $$$$3,986 $$142,074 
ProductsProducts—  17  45  16,363  —  16,425  —  16,425  Products23 74 23,874 23,971 23,971 
ServicesServices4,329  2,644  1,544  297  —  4,485  —  8,814  Services6,603 4,131 2,532 490 7,153 13,756 
Total revenues - unaffiliated customersTotal revenues - unaffiliated customers96,860  4,807  1,589  16,660  —  23,056  —  119,916  Total revenues - unaffiliated customers144,691 8,140 2,606 24,364 35,110 179,801 
Total revenues - affiliated customersTotal revenues - affiliated customers—  8,736  2,928  20,052  (740) 30,976  (30,976) —  Total revenues - affiliated customers13,366 4,522 30,786 (1,181)47,493 (47,493)
Investment and other incomeInvestment and other income630  318  11  28  —  357  —  987  Investment and other income904 488 17 44 549 1,453 
Total revenuesTotal revenues$97,490  $13,861  $4,528  $36,740  $(740) $54,389  $(30,976) $120,903  Total revenues$145,595 $21,994 $7,145 $55,194 $(1,181)$83,152 $(47,493)$181,254 
Earnings from operationsEarnings from operations$5,596  $1,314  $957  $1,709  $—  $3,980  $—  $9,576  Earnings from operations$8,251 $2,062 $1,589 $2,688 $$6,339 $$14,590 
Interest expenseInterest expense—  —  —  —  —  —  (818) (818) Interest expense(1,267)(1,267)
Earnings before income taxesEarnings before income taxes$5,596  $1,314  $957  $1,709  $—  $3,980  $(818) $8,758  Earnings before income taxes$8,251 $2,062 $1,589 $2,688 $$6,339 $(1,267)$13,323 
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ITEM 2.    MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
The following discussion should be read together with the accompanying Condensed Consolidated Financial Statements and Notes and with our 2019 10-K, including the Consolidated Financial Statements and Notes in Part II, Item 8, “Financial Statements and Supplementary Data” in that report. Unless the context indicates otherwise, references to the terms “UnitedHealth Group,” “we,” “our” or “us” used throughout this Management’s Discussion and Analysis of Financial Condition and Results of Operations refer to UnitedHealth Group Incorporated and its consolidated subsidiaries.
Readers are cautioned that the statements, estimates, projections or outlook contained in this Management's Discussion and Analysis of Financial Condition and Results of Operations, including discussions regarding financial prospects, economic conditions, trends and uncertainties contained in this Item 2, may constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995 (PSLRA). These forward-looking statements involve risks and uncertainties that may cause our actual results to differ materially from the results discussed or implied in the forward-looking statements. A description of some of the risks and uncertainties is set forth in Part I, Item 1A, “Risk Factors” in our 2019 10-K and in the discussion below.
EXECUTIVE OVERVIEW
General
UnitedHealth Group is a diversified health care company dedicated to helping people live healthier lives and helping make the health system work better for everyone. Through our diversified family of businesses, we leverage core competencies in data and health information,information; advanced technology,technology; and clinical expertise, focused on improving health outcomes, lowering health care costs and creating a better experience for patients, their caregivers and physicians. These core competencies are deployed within our two distinct, but strategically aligned, business platforms: health benefits operating under UnitedHealthcare and health services operating under Optum.
Further information on our business is presented in Part I, Item 1, “Business” and Part II, Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in our 2019 10-K and additional information on our segments can be found in this Item 2 and in Note 8 of Notes to the Condensed Consolidated Financial Statements included in Part I, Item 1 of this report.
COVID-19 Trends and Uncertainties
The COVID-19 pandemic continues to evolve and the ultimate impact on our business, results of operations, financial condition and cash flows remains uncertain and difficult to predict. During the second quarter, the global health system experienced unprecedented levels of care deferral, which meaningfully impacted all of our businesses. As the pandemic advanced, access to and demand for care was most constrained from mid-March through April, began to recover in May and approached more typicalJune and restored to near normal seasonal levels byin the end of the secondthird quarter. The temporary deferral of care may cause care patterns to moderately exceed normal baselines in the second half of this yearfuture periods as utilization of health system capacity continues to increase. HealthFrom time to time, health system capacity may be subject to possible increased volatility due to the pandemic from time to time.pandemic. Specific trends and uncertainties related to our two business platforms are as follows:

UnitedHealthcareUnitedHealthcare.. We have expanded benefit coverage in areas such as COVID-19 testingcare and treatment,testing, telemedicine, and pharmacy benefits; provided customers assistance in the form of co-pay waivers and premium forgiveness; offered additional enrollment opportunities to those who previously declined employer-sponsored offerings; extended certain premium payment terms for customers experiencing financial hardship; simplified administrative practices; and accelerated payments to care providers, all with the aim of assisting our customers, providers and members in addressing the COVID-19 crisis. Temporary care deferrals significantly impacted UnitedHealthcare’s results of operations for the three-monthsnine months ended JuneSeptember 30, 2020, contributing to significantlya lower medical costscare ratio and higher operating earnings than in previous periods. TheFor the three months ended September 30, 2020, the impact of temporary care disruption has been, and will continue to bedeferrals was more than offset by factors such as COVID-19 related treatmentcare and testing, potential future vaccines and the significant financial assistance we continuecontinued to provide our customers. As health system capacity continuescustomers and broader economic impacts. Enrollment in our commercial products declined primarily due to approach normal levels,employer actions.
Increased consumer demand for care, potentially even higher acuity care, isalong with continued COVID-19 care and testing costs are expected to result in increased future medical costs. Disrupted care patterns, as a result of the pandemic, may temporarily affect the ability to obtain complete member health status information, impacting future revenue in businesses that utilize risk adjustment methodologies. DependingThe ultimate overall impact is uncertain and dependent on the future pacing and intensity of the virus, as well aspandemic, the duration of policies and initiatives to address COVID-19, and the ultimate impact is uncertain.

progress of an uncertain economic recovery.

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Optum. The temporary deferral of care also meaningfully impacted the Optum businesses for the three-monthsnine months ended JuneSeptember 30, 2020. For example, our fee-for-service care delivery business, such as traditional procedure work at our ambulatory surgery centers, was negatively impacted, while our risk-based care delivery business performance reflected lower demand for care. Our OptumInsight and OptumRx volume-based businesses were negatively impacted by the lower level of care encounters which took place, as well as by broader economic factors, contributing to lower managed services and prescription volume. As the health system continues to return nearer to normal seasonally adjusted levels of care, we have seen business activity approach more normal levels. COVID-19 will also continue to influence customer and consumer behavior, both during and after the pandemic, which could impact how care is delivered and the manner in which consumers wish to receive their prescription drugs or infusion services. The impact of COVID-19 on our care provider and payer clients could impact the volume and types of services that Optum provides, as well as the pacing of potential new business opportunities. As a result of the dynamic situation and broad-reaching impact to the health system, the ultimate impact of COVID-19 on our Optum businesses is uncertain.

Business Trends
Our businesses participate in the United States, South American and certain other international health markets. Overall spending on health care is impacted by inflation; utilization; medical technology and pharmaceutical advancement; regulatory requirements; demographic trends in the population; and national interest in health and well-being. The rate of market growth may be affected by a variety of factors, including macro-economic conditions, such as the economic impact of COVID-19, and regulatory changes, which could impact our results of operations, including our continued efforts to control health care costs.
Pricing TrendsTrends.. To price our health care benefit products, we start with our view of expected future costs, including any potential impacts from COVID-19 and the Health Insurance Tax. We frequently evaluate and adjust our approach in each of the local markets we serve, considering all relevant factors, such as product positioning, price competitiveness and environmental, competitive, legislative and regulatory considerations, including minimum medical loss ratio (MLR) thresholds. We will continue seeking to balance growth and profitability across all these dimensions.
The commercial risk market remains highly competitive in both the small group and large group segments. We expect broad-based competition to continue as the industry adapts to individual and employer needs amid reform changes. Pricing for contracts that cover some portion of calendar year 2021 will reflect the permanent repeal of the Health Insurance Tax.
Government programs in the public and senior sector tend to receive lower rates of increase than the commercial market due to governmental budget pressures and lower cost trends.
Medical Cost Trends. Our medical cost trends primarily relate to changes in unit costs, health system utilization and prescription drug costs. COVID-19 care and testing costs and certain of our customer assistance initiatives have also impacted medical cost trends in the current year and may continue in future years. We endeavor to mitigate those increases by engaging physicians and consumers with information and helping them make clinically sound choices, with the objective of helping them achieve high quality, affordable care. The uncertain impact of COVID-19 may impact our ability to estimate medical costs payable, which could result in increased variability to medical cost reserve development in future periods. As a result of higher than expected care deferrals, favorable reserve development of $1.4 billion occurred in the second quarter.
Regulatory Trends and Uncertainties
Following is a summary of management’s view of regulatory trends and uncertainties. For additional information regarding regulatory trends and uncertainties, see Part I, Item 1 “Business - Government Regulation,” Part 1, Item 1A, “Risk Factors,” Part II, Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in our 2019 10-K and “Risk Factors” in Part II, Item 1A of this report.
Medicare Advantage Rates.Final 2021 Medicare Advantage rates resulted in an increase in industry base rates of approximately 1.7%, short of the industry forward medical cost trend, creating continued pressure in the Medicare Advantage program.
Affordable Care Act (ACA) Tax. After a moratorium in 2019, the industry-wide amount of the Health Insurance Tax for 2020, which is primarily borne by customers, is $15.5 billion, with our portion being approximately $3.0 billion. The return of the tax impacts year-over-year comparability of our financial statements, including revenues, operating costs, medical care ratio (MCR), operating cost ratio, effective tax rate and cash flows from operations. The ACA Tax was permanently repealed by Congress, effective January 1, 2021.
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SELECTED OPERATING PERFORMANCE AND OTHER SIGNIFICANT ITEMS
The following summarizes select secondthird quarter 2020 year-over-year operating comparisons to secondthird quarter 2019, which were significantly impacted by the effects of COVID-19 on the health system.
Consolidated revenues grew 3%8%, UnitedHealthcare revenues grew 1%5% and Optum revenues grew 17%21%.
UnitedHealthcare served 425,000635,000 fewer people domestically primarily due to increased unemployment and expected attrition in commercial group benefits and the proactive withdrawal from a Medicaid market.benefits.
Consolidated earnings from operations increased,decreased 7%, including a decrease of 22% at UnitedHealthcare primarily due to temporary care deferrals causedCOVID-19 impacts, partially offset by COVID-19, including increasesan increase of 9% at UnitedHealthcare and Optum.
Diluted earnings per common share increaseddecreased to $6.91.$3.30.
Cash flows from operations for the sixnine months ended JuneSeptember 30, 2020 were $12.9$16.1 billion.
Return on equity was 44.0%19.7%.
RESULTS SUMMARY
The following table summarizes our consolidated results of operations and other financial information:
(in millions, except percentages and per share data)(in millions, except percentages and per share data)Three Months Ended June 30,Increase/(Decrease)Six Months Ended
June 30,
Increase/(Decrease)(in millions, except percentages and per share data)Three Months Ended September 30,Increase/(Decrease)Nine Months Ended
September 30,
Increase/(Decrease)
202020192020 vs. 2019202020192020 vs. 2019(in millions, except percentages and per share data)202020192020 vs. 2019202020192020 vs. 2019
Revenues:Revenues:Revenues:
PremiumsPremiums$49,394  $47,164  $2,230  %$100,034  $94,677  $5,357  %Premiums$50,863 $47,397 $3,466 %$150,897 $142,074 $8,823 %
ProductsProducts8,247  8,353  (106) (1) 16,678  16,425  253   Products8,777 7,546 1,231 16 25,455 23,971 1,484 
ServicesServices4,156  4,496  (340) (8) 9,141  8,814  327   Services5,124 4,942 182 14,265 13,756 509 
Investment and other incomeInvestment and other income341  582  (241) (41) 706  987  (281) (28) Investment and other income351 466 (115)(25)1,057 1,453 (396)(27)
Total revenuesTotal revenues62,138  60,595  1,543   126,559  120,903  5,656   Total revenues65,115 60,351 4,764 191,674 181,254 10,420 
Operating costs:Operating costs:Operating costs:
Medical costsMedical costs34,678  39,184  (4,506) (11) 75,678  78,123  (2,445) (3) Medical costs41,636 39,041 2,595 117,314 117,164 150 — 
Operating costsOperating costs10,001  8,415  1,586  19  20,016  16,932  3,084  18  Operating costs10,174 8,960 1,214 14 30,190 25,892 4,298 17 
Cost of products soldCost of products sold7,501  7,598  (97) (1) 15,188  14,979  209   Cost of products sold7,935 6,627 1,308 20 23,123 21,606 1,517 
Depreciation and amortizationDepreciation and amortization717  654  63  10  1,440  1,293  147  11  Depreciation and amortization719 709 10 2,159 2,002 157 
Total operating costsTotal operating costs52,897  55,851  (2,954) (5) 112,322  111,327  995   Total operating costs60,464 55,337 5,127 172,786 166,664 6,122 
Earnings from operationsEarnings from operations9,241  4,744  4,497  95  14,237  9,576  4,661  49  Earnings from operations4,651 5,014 (363)(7)18,888 14,590 4,298 29 
Interest expenseInterest expense(430) (418) (12)  (867) (818) (49)  Interest expense(395)(449)54 (12)(1,262)(1,267)— 
Earnings before income taxesEarnings before income taxes8,811  4,326  4,485  104  13,370  8,758  4,612  53  Earnings before income taxes4,256 4,565 (309)(7)17,626 13,323 4,303 32 
Provision for income taxesProvision for income taxes(2,115) (941) (1,174) 125  (3,209) (1,816) (1,393) 77  Provision for income taxes(1,000)(936)(64)(4,209)(2,752)(1,457)53 
Net earningsNet earnings6,696  3,385  3,311  98  10,161  6,942  3,219  46  Net earnings3,256 3,629 (373)(10)13,417 10,571 2,846 27 
Earnings attributable to noncontrolling interestsEarnings attributable to noncontrolling interests(59) (92) 33  (36) (142) (182) 40  (22) Earnings attributable to noncontrolling interests(84)(91)(8)(226)(273)47 (17)
Net earnings attributable to UnitedHealth Group common shareholdersNet earnings attributable to UnitedHealth Group common shareholders$6,637  $3,293  $3,344  102 %$10,019  $6,760  $3,259  48 %Net earnings attributable to UnitedHealth Group common shareholders$3,172 $3,538 $(366)(10)%$13,191 $10,298 $2,893 28 %
Diluted earnings per share attributable to UnitedHealth Group common shareholdersDiluted earnings per share attributable to UnitedHealth Group common shareholders$6.91  $3.42  $3.49  102 %$10.43  $6.97  $3.46  50 %Diluted earnings per share attributable to UnitedHealth Group common shareholders$3.30 $3.67 $(0.37)(10)%$13.73 $10.65 $3.08 29 %
Medical care ratio (a)Medical care ratio (a)70.2 %83.1 %(12.9)%75.7 %82.5 %(6.8)%Medical care ratio (a)81.9 %82.4 %(0.5)%77.7 %82.5 %(4.8)%
Operating cost ratioOperating cost ratio16.1  13.9  2.2  15.8  14.0  1.8  Operating cost ratio15.6 14.8 0.8 15.8 14.3 1.5 
Operating marginOperating margin14.9  7.8  7.1  11.2  7.9  3.3  Operating margin7.1 8.3 (1.2)9.9 8.0 1.9 
Tax rateTax rate24.0  21.8  2.2  24.0  20.7  3.3  Tax rate23.5 20.5 3.0 23.9 20.7 3.2 
Net earnings margin (b)Net earnings margin (b)10.7  5.4  5.3  7.9  5.6  2.3  Net earnings margin (b)4.9 5.9 (1.0)6.9 5.7 1.2 
Return on equity (c)Return on equity (c)44.0 %25.1 %18.9 %33.7 %25.9 %7.8 %Return on equity (c)19.7 %26.2 %(6.5)%28.9 %26.0 %2.9 %
(a)Medical care ratio is calculated as medical costs divided by premium revenue.
(b)Net earnings margin attributable to UnitedHealth Group shareholders.
(c)Return on equity is calculated as annualized net earnings attributable to UnitedHealth Group common shareholders divided by average shareholders’ equity. Average shareholders’ equity is calculated using the shareholders’ equity balance at the end of the preceding year and the shareholders’ equity balances at the end of each of the quarters in the year presented.
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2020 RESULTS OF OPERATIONS COMPARED TO 2019 RESULTS OF OPERATIONS
Consolidated Financial Results
Revenue
The increases in revenue were primarily driven by the increase in the number of individuals served through Medicare Advantage;Advantage and Medicaid; pricing trends; and acquisitionorganic and organicacquisition growth across the Optum business, primarily due to expansion in pharmacy care services and care delivery. The increases were partially offset by decreased individuals served through our Medicaid, commercial and Global benefits businesses;businesses and certain customer assistance programs. For the nine months ended September 30, 2020, revenues were also negatively impacted by decreases in our fee-for-service care delivery and other volume-based businesses, primarily as a result of the impacts of COVID-19 on the economy and health system; and certain customer assistance programs.economy.
Medical Costs and MCR
Medical costs decreasedincreased as a result of the temporary deferral of care due to COVID-19 and decreased people served in Medicaid, commercial and Global, partially offset by growth in people served through Medicare Advantage and Medicaid, medical cost trends. Thetrends and COVID-19 care and testing costs, partially offset by decreased people served in commercial and Global and modestly lower care patterns. For the nine months ended September 30, 2020, the MCR decreased primarily due to the temporary deferral of care and the revenue effects of the return of the Health Insurance Tax.Tax, partially offset by COVID-19 care and testing costs and customer assistance measures.
Operating Cost Ratio
The operating cost ratio increased primarily due to the impact of the return of the Health Insurance Tax and the Company’s COVID-19 response efforts.business mix.
Income Tax Rate
Our effective tax rate increased primarily due to the impact of the return of the nondeductible Health Insurance Tax.

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Reportable Segments
See Note 8 of Notes to the Condensed Consolidated Financial Statements included in Part I, Item 1 of this report for more information on our segments. We utilize various metrics to evaluate and manage our reportable segments, including individuals served by UnitedHealthcare by major market segment and funding arrangement, people served by OptumHealth and adjusted scripts for OptumRx. These metrics are the main drivers of revenue, earnings and cash flows at each business. The metrics also allow management and investors to evaluate and understand business mix, customer penetration and pricing trends when comparing the metrics to revenue by segment.
The following table presents a summary of the reportable segment financial information:
Three Months Ended June 30,Increase/(Decrease)Six Months Ended
June 30,
Increase/(Decrease) Three Months Ended September 30,Increase/(Decrease)Nine Months Ended
September 30,
Increase/(Decrease)
(in millions, except percentages)(in millions, except percentages)202020192020 vs. 2019202020192020 vs. 2019(in millions, except percentages)202020192020 vs. 2019202020192020 vs. 2019
RevenuesRevenuesRevenues
UnitedHealthcareUnitedHealthcare$49,107  $48,594  $513  %$100,175  $97,490  $2,685  %UnitedHealthcare$50,373 $48,105 $2,268 %$150,548 $145,595 $4,953 %
OptumHealthOptumHealth9,139  7,148  1,991  28  18,331  13,861  4,470  32  OptumHealth10,499 8,133 2,366 29 28,830 21,994 6,836 31 
OptumInsightOptumInsight2,632  2,339  293  13  5,126  4,528  598  13  OptumInsight2,767 2,617 150 7,893 7,145 748 10 
OptumRxOptumRx21,371  18,923  2,448  13  42,928  36,740  6,188  17  OptumRx22,081 18,454 3,627 20 65,009 55,194 9,815 18 
Optum eliminationsOptum eliminations(447) (381) (66) 17  (851) (740) (111) 15  Optum eliminations(424)(441)17 (4)(1,275)(1,181)(94)
OptumOptum32,695  28,029  4,666  17  65,534  54,389  11,145  20  Optum34,923 28,763 6,160 21 100,457 83,152 17,305 21 
EliminationsEliminations(19,664) (16,028) (3,636) 23  (39,150) (30,976) (8,174) 26  Eliminations(20,181)(16,517)(3,664)22 (59,331)(47,493)(11,838)25 
Consolidated revenuesConsolidated revenues$62,138  $60,595  $1,543  %$126,559  $120,903  $5,656  %Consolidated revenues$65,115 $60,351 $4,764 %$191,674 $181,254 $10,420 %
Earnings from operationsEarnings from operationsEarnings from operations
UnitedHealthcareUnitedHealthcare$7,007  $2,642  $4,365  165 %$9,895  $5,596  $4,299  77 %UnitedHealthcare$2,068 $2,655 $(587)(22)%$11,963 $8,251 $3,712 45 %
OptumHealthOptumHealth841  688  153  22  1,553  1,314  239  18  OptumHealth835 748 87 12 2,388 2,062 326 16 
OptumInsightOptumInsight561  525  36   1,097  957  140  15  OptumInsight785 632 153 24 1,882 1,589 293 18 
OptumRxOptumRx832  889  (57) (6) 1,692  1,709  (17) (1) OptumRx963 979 (16)(2)2,655 2,688 (33)(1)
OptumOptum2,234  2,102  132   4,342  3,980  362   Optum2,583 2,359 224 6,925 6,339 586 
Consolidated earnings from operationsConsolidated earnings from operations$9,241  $4,744  $4,497  95 %$14,237  $9,576  $4,661  49 %Consolidated earnings from operations$4,651 $5,014 $(363)(7)%$18,888 $14,590 $4,298 29 %
Operating marginOperating marginOperating margin
UnitedHealthcareUnitedHealthcare14.3 %5.4 %8.9 %9.9 %5.7 %4.2 %UnitedHealthcare4.1 %5.5 %(1.4)%7.9 %5.7 %2.2 %
OptumHealthOptumHealth9.2  9.6  (0.4) 8.5  9.5  (1.0) OptumHealth8.0 9.2 (1.2)8.3 9.4 (1.1)
OptumInsightOptumInsight21.3  22.4  (1.1) 21.4  21.1  0.3  OptumInsight28.4 24.1 4.3 23.8 22.2 1.6 
OptumRxOptumRx3.9  4.7  (0.8) 3.9  4.7  (0.8) OptumRx4.4 5.3 (0.9)4.1 4.9 (0.8)
OptumOptum6.8  7.5  (0.7) 6.6  7.3  (0.7) Optum7.4 8.2 (0.8)6.9 7.6 (0.7)
Consolidated operating marginConsolidated operating margin14.9 %7.8 %7.1 %11.2 %7.9 %3.3 %Consolidated operating margin7.1 %8.3 %(1.2)%9.9 %8.0 %1.9 %
UnitedHealthcare
The following table summarizes UnitedHealthcare revenues by business:
Three Months Ended June 30,Increase/(Decrease)Six Months Ended June 30,Increase/(Decrease) Three Months Ended September 30,Increase/(Decrease)Nine Months Ended September 30,Increase/(Decrease)
(in millions, except percentages)(in millions, except percentages)202020192020 vs. 2019202020192020 vs. 2019(in millions, except percentages)202020192020 vs. 2019202020192020 vs. 2019
UnitedHealthcare Employer & IndividualUnitedHealthcare Employer & Individual$12,963  $14,032  $(1,069) (8)%$27,243  $28,116  $(873) (3)%UnitedHealthcare Employer & Individual$14,081 $14,291 $(210)(1)%$41,324 $42,407 $(1,083)(3)%
UnitedHealthcare Medicare & RetirementUnitedHealthcare Medicare & Retirement22,855  20,855  2,000  10  46,007  41,951  4,056  10  UnitedHealthcare Medicare & Retirement22,606 20,698 1,908 68,613 62,649 5,964 10 
UnitedHealthcare Community & StateUnitedHealthcare Community & State11,523  11,186  337   22,976  22,368  608   UnitedHealthcare Community & State11,820 10,670 1,150 11 34,796 33,038 1,758 
UnitedHealthcare GlobalUnitedHealthcare Global1,766  2,521  (755) (30) 3,949  5,055  (1,106) (22) UnitedHealthcare Global1,866 2,446 (580)(24)5,815 7,501 (1,686)(22)
Total UnitedHealthcare revenuesTotal UnitedHealthcare revenues$49,107  $48,594  $513  %$100,175  $97,490  $2,685  %Total UnitedHealthcare revenues$50,373 $48,105 $2,268 %$150,548 $145,595 $4,953 %
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The following table summarizes the number of individuals served by our UnitedHealthcare businesses, by major market segment and funding arrangement:
June 30,Increase/(Decrease)September 30,Increase/(Decrease)
(in thousands, except percentages)(in thousands, except percentages)202020192020 vs. 2019(in thousands, except percentages)202020192020 vs. 2019
Commercial:Commercial:Commercial:
Risk-basedRisk-based8,065  8,325  (260) (3)%Risk-based7,950 8,605 (655)(8)%
Fee-basedFee-based18,705  19,090  (385) (2) Fee-based18,400 19,230 (830)(4)
Total commercialTotal commercial26,770  27,415  (645) (2) Total commercial26,350 27,835 (1,485)(5)
Medicare AdvantageMedicare Advantage5,605  5,190  415   Medicare Advantage5,670 5,230 440 
MedicaidMedicaid6,210  6,360  (150) (2) Medicaid6,435 5,965 470 
Medicare Supplement (Standardized)Medicare Supplement (Standardized)4,450  4,495  (45) (1) Medicare Supplement (Standardized)4,450 4,510 (60)(1)
Total public and seniorTotal public and senior16,265  16,045  220   Total public and senior16,555 15,705 850 
Total UnitedHealthcare - domestic medicalTotal UnitedHealthcare - domestic medical43,035  43,460  (425) (1) Total UnitedHealthcare - domestic medical42,905 43,540 (635)(1)
GlobalGlobal5,365  6,070  (705) (12) Global5,285 5,845 (560)(10)
Total UnitedHealthcare - medicalTotal UnitedHealthcare - medical48,400  49,530  (1,130) (2)%Total UnitedHealthcare - medical48,190 49,385 (1,195)(2)%
Supplemental Data:Supplemental Data:Supplemental Data:
Medicare Part D stand-aloneMedicare Part D stand-alone4,120  4,430  (310) (7)%Medicare Part D stand-alone4,075 4,415 (340)(8)%
Fee-based and risk-based commercial business decreased primarily due to increased unemployment and expected attrition. Medicare Advantage increased due to growth in people served through individual Medicare Advantage plans. The decreaseincrease in people served through Medicaid was primarily driven by the proactive withdrawal from a market as well as by states managing eligibility, partially offset by increaseseasing redetermination requirements due to COVID-19 and growth in people served via Dual Special Needs Plans and states easing redetermination requirements.Plans. The decrease in people served by UnitedHealthcare Global is a result of our continued affordability efforts, underwriting discipline and increased unemployment.
UnitedHealthcare’s revenue increased due to growth in the number of individuals served through Medicare Advantage and Medicaid, a greater mix of people with higher acuity needs and the return of the Health Insurance Tax, partially offset by a decrease in the number of individuals served through the commercial Medicaid and Global businesses and foreign currency impacts. EarningsFor the three months ended September 30, 2020, earnings from operations decreased due to direct COVID-19 care and testing costs, our customer assistance measures as well as broader economic effects, partially offset by modestly lower care patterns. For the nine months ended September 30, 2020, earnings from operations increased due to the deferral of care caused by COVID-19 on the health system and the factors impacting revenue, partially offset by the return of the Health Insurance Tax, COVID-19 treatmentcare and testing costs, and customer assistance programs.programs and broader economic effects.
Optum
Total revenues increased as each segment reported revenue growth. Earnings from operations increased due to growth at OptumHealth and OptumInsight, partially offset by decreased earnings from operations at OptumRx.OptumInsight.
The results by segment were as follows:
OptumHealth
Revenue and earnings at OptumHealth increased primarily due to acquisitionsorganic growth and organic growthacquisitions in risk-based care delivery, partially offset bydelivery. For the nine months ended September 30, 2020, reduced care volumes in fee-for-service arrangements as a result of COVID-19. Earnings from operations also increased at our risk-based business due toCOVID-19, partially offset the deferral of care caused by COVID-19.increases in revenues and earnings. OptumHealth served approximately 9798 million people as of JuneSeptember 30, 2020 compared to 95 million people as of JuneSeptember 30, 2019.
OptumInsight
Revenue and earnings from operations at OptumInsight increased primarily due to organic growth in technology and acquisitions in managed services, partially offset by decreased activity levels in volume-based services due to the impact of COVID-19 on payer and care provider clients.

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OptumRx
Revenue at OptumRx and the corresponding eliminations increased due to the inclusion of retail pharmacy co-payments. See Note 1 of Notes to the Condensed Consolidated Financial Statements included in Part I, Item 1 of this report for further detail. Revenue at OptumRx also increased due to organic and acquisition growth in specialty pharmacy and new client wins, partially offset by an expected large client transition and lower script volumes driven by COVID-19 related care deferral, primarily related to first fill script volumes. Earnings from operations decreased primarily due to the impact of lower script volumes,COVID-19 impacts, partially offset by improved supply chain management. OptumRx fulfilled 316 million and 343325 million adjusted scripts in both the secondthird quarters of 2020 and 2019, respectively. The decrease was due towith growth offset by the expected large client transition and lower script volumes due to the impacts of COVID-19, partially offset by organic growth.transition.
LIQUIDITY, FINANCIAL CONDITION AND CAPITAL RESOURCES
Liquidity
Summary of our Major Sources and Uses of Cash and Cash Equivalents
Six Months Ended June 30,Increase/(Decrease) Nine Months Ended September 30,Increase/(Decrease)
(in millions)(in millions)202020192020 vs. 2019(in millions)202020192020 vs. 2019
Sources of cash:Sources of cash:Sources of cash:
Cash provided by operating activitiesCash provided by operating activities$12,946  $9,108  $3,838  Cash provided by operating activities$16,073 $12,258 $3,815 
Issuances of short-term borrowings and long-term debt, net of repaymentsIssuances of short-term borrowings and long-term debt, net of repayments5,215  5,674  (459) Issuances of short-term borrowings and long-term debt, net of repayments2,941 8,192 (5,251)
Proceeds from common stock issuancesProceeds from common stock issuances870  448  422  Proceeds from common stock issuances1,206 740 466 
Customer funds administeredCustomer funds administered1,263  1,435  (172) Customer funds administered249 420 (171)
Sales and maturities of investments, net of purchases573  —  573  
OtherOther—  504  (504) Other— 338 (338)
Total sources of cashTotal sources of cash20,867  17,169  Total sources of cash20,469 21,948 
Uses of cash:Uses of cash:Uses of cash:
Common stock repurchasesCommon stock repurchases(1,691) (4,501) 2,810  Common stock repurchases(2,541)(5,101)2,560 
Cash paid for acquisitions, net of cash assumedCash paid for acquisitions, net of cash assumed(3,952) (4,751) 799  Cash paid for acquisitions, net of cash assumed(4,326)(8,200)3,874 
Purchases of investments, net of sales and maturitiesPurchases of investments, net of sales and maturities—  (1,654) 1,654  Purchases of investments, net of sales and maturities(1,386)(2,028)642 
Purchases of property, equipment and capitalized softwarePurchases of property, equipment and capitalized software(920) (977) 57  Purchases of property, equipment and capitalized software(1,477)(1,421)(56)
Cash dividends paidCash dividends paid(2,212) (1,884) (328) Cash dividends paid(3,400)(2,908)(492)
OtherOther(607) (529) (78) Other(614)(756)142 
Total uses of cashTotal uses of cash(9,382) (14,296) Total uses of cash(13,744)(20,414)
Effect of exchange rate changes on cash and cash equivalentsEffect of exchange rate changes on cash and cash equivalents(143)  (149) Effect of exchange rate changes on cash and cash equivalents(160)(37)(123)
Net increase in cash and cash equivalentsNet increase in cash and cash equivalents$11,342  $2,879  $8,463  Net increase in cash and cash equivalents$6,565 $1,497 $5,068 
2020 Cash Flows Compared to 2019 Cash Flows
Increased cash flows provided by operating activities were primarily driven by increased net earnings as a result of the temporary deferral of care experienced at our benefits businesses related to COVID-19, andpartially offset by the timingpayment of federal income tax payments, which will be paidthe Health Insurance Tax in the third quarter. Other significant changes in sources or uses of cash year-over-year included decreased cash paid for acquisitions, common stock repurchases and decreased net purchases of investments.investments, partially offset by decreased issuances of long-term debt.
Financial Condition
As of JuneSeptember 30, 2020, our cash, cash equivalent, available-for-sale debt securities and equity securities balances of $60.3$58.0 billion included approximately $22.3$17.6 billion of cash and cash equivalents (of which $4.2$2.9 billion was available for general corporate use), $36.0$38.3 billion of debt securities and $2.0$2.1 billion of investments in equity securities. Given the significant portion of our portfolio held in cash and cash equivalents, we do not anticipate fluctuations in the aggregate fair value of our financial assets to have a material impact on our liquidity or capital position. Our available-for-sale debt portfolio had a weighted-average duration of 3.53.6 years and a weighted-average credit rating of “Double A” as of JuneSeptember 30, 2020. When multiple credit ratings are available for an individual security, the average of the available ratings is used to determine the weighted-average credit rating.
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Capital Resources and Uses of Liquidity
In addition to cash flows from operations and cash and cash equivalent balances available for general corporate use, our capital resources and uses of liquidity are as follows:
Commercial Paper and Bank Credit Facilities.Our revolving bank credit facilities provide liquidity support for our commercial paper borrowing program, which facilitates the private placement of unsecured debt through independent broker-dealers, and are available for general corporate purposes. For more information on our commercial paper and bank credit facilities, see Note 5 of Notes to the Condensed Consolidated Financial Statements included in Part I, Item 1 of this report.
Our revolving bank credit facilities contain various covenants, including covenants requiring us to maintain a defined debt to debt-plus-shareholders’ equity ratio of not more than 60%. As of JuneSeptember 30, 2020, our debt to debt-plus-shareholders’ equity ratio, as defined and calculated under the credit facilities, was approximately 39%38%.
Long-Term Debt.Periodically, we access capital markets and issue long-term debt for general corporate purposes, such as, to meet our working capital requirements, to refinance debt, to finance acquisitions or for share repurchases. For more information on our long-term debt, see Note 5 of Notes to the Condensed Consolidated Financial Statements included in Part I, Item 1 of this report.
Credit Ratings. Our credit ratings as of JuneSeptember 30, 2020 were as follows:
  
Moody’sS&P GlobalFitchA.M. Best
 RatingsOutlookRatingsOutlookRatingsOutlookRatingsOutlook
Senior unsecured debtA3StableA+StableAStableA-Positive
Commercial paperP-2n/aA-1n/aF1n/aAMB-1n/a
The availability of financing in the form of debt or equity is influenced by many factors, including our profitability, operating cash flows, debt levels, credit ratings, debt covenants and other contractual restrictions, regulatory requirements and economic and market conditions, including the impacts of COVID-19 and related governmental market stabilization programs. A significant downgrade in our credit ratings or adverse conditions in the capital markets may increase the cost of borrowing for us or limit our access to capital.
Share Repurchase Program. During the sixnine months ended JuneSeptember 30, 2020, we repurchased 69 million shares at an average price of $271.32$281.37 per share. As of JuneSeptember 30, 2020, we had Board authorization to purchase up to 6663 million shares of our common stock.
Dividends. In June 2020, the Company’s Board of Directors increased the Company’s quarterly cash dividend to shareholders to an annual rate of $5.00 compared to $4.32 per share. For more information on our dividend, see Note 6 of Notes to the Condensed Consolidated FinancialFinancial Statements included in Part 1, Item 1 of this report.
For additional liquidity discussion, see Note 10 of Notes to the Consolidated Financial Statements in Part II, Item 8, “Financial Statements and Supplementary Data” and “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in Part II, Item 7 in our 2019 10-K.
CONTRACTUAL OBLIGATIONS AND COMMITMENTS
A summary of future obligations under our various contractual obligations and commitments as of December 31, 2019 was disclosed in our 2019 10-K. During the sixnine months ended JuneSeptember 30, 2020, there were no material changes to this previously disclosed information outside the ordinary course of business. However, we continually evaluate opportunities to expand our operations, including through internal development of new products, programs and technology applications and acquisitions.
RECENTLY ISSUED ACCOUNTING STANDARDS
See Note 1 of Notes to the Condensed Consolidated Financial Statements in Part I, Item 1 of this report for a discussion of new accounting pronouncements that affect us.

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CRITICAL ACCOUNTING ESTIMATES
In preparing our Condensed Consolidated Financial Statements, we are required to make judgments, assumptions and estimates, which we believe are reasonable and prudent based on the available facts and circumstances. These judgments, assumptions and estimates affect certain of our revenues and expenses and their related balance sheet accounts and disclosure of our contingent liabilities. We base our assumptions and estimates primarily on historical experience and consider known and projected trends. On an ongoing basis, we re-evaluate our selection of assumptions and the method of calculating our estimates. Actual results, however, may materially differ from our calculated estimates, and this difference would be reported in our current operations.
Our critical accounting estimates include medical costs payable and goodwill. For a detailed description of our critical accounting estimates, see “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in Part II, Item 7 in our 2019 10-K. For a detailed discussion of our significant accounting policies, see Note 2 of Notes to the Consolidated Financial Statements in Part II, Item 8, “Financial Statements and Supplementary Data” in our 2019 10-K.

FORWARD-LOOKING STATEMENTS
The statements, estimates, projections, guidance or outlook contained in this document include “forward-looking” statements which are intended to take advantage of the “safe harbor” provisions of the federal securities law. The words “believe,” “expect,” “intend,” “estimate,” “anticipate,” “forecast,” “outlook,” “plan,” “project,” “should” and similar expressions identify forward-looking statements. These statements may contain information about financial prospects, economic conditions and trends and involve risks and uncertainties. Actual results could differ materially from those that management expects, depending on the outcome of certain factors including: risks associated with public health crises, large-scale medical emergencies and pandemics, such as the COVID-19 pandemic; our ability to effectively estimate, price for and manage medical costs; new or changes in existing health care laws or regulations, or their enforcement or application; the DOJ’s legal action relating to the risk adjustment submission matter; our ability to maintain and achieve improvement in quality scores impacting revenue; reductions in revenue or delays to cash flows received under government programs; changes in Medicare, the CMS star ratings program or the application of risk adjustment data validation audits; failure to maintain effective and efficient information systems or if our technology products do not operate as intended; cyber-attacks, other privacy/data security incidents, or our failure to comply with related regulations; risks and uncertainties associated with the pharmacy benefits management industry; competitive pressures; changes in or challenges to our public sector contract awards; our ability to contract on competitive terms with physicians, hospitals and other service providers; failure to achieve targeted operating cost productivity improvements; increases in costs and other liabilities associated with litigation, government investigations, audits or reviews; failure to manage successfully our strategic alliances or complete or receive anticipated benefits of strategic transactions; fluctuations in foreign currency exchange rates; downgrades in our credit ratings; our investment portfolio performance; impairment of our goodwill and intangible assets; and our ability to obtain sufficient funds from our regulated subsidiaries or from external financings to fund our obligations, maintain our debt to total capital ratio at targeted levels, maintain our quarterly dividend payment cycle, or continue repurchasing shares of our common stock. This above list is not exhaustive. We discuss these matters, and certain risks that may affect our business operations, financial condition and results of operations more fully in our filings with the SEC, including our reports on Forms 10-K, 10-Q and 8-K. By their nature, forward-looking statements are not guarantees of future performance or results and are subject to risks, uncertainties and assumptions that are difficult to predict or quantify. Actual results may vary materially from expectations expressed or implied in this document or any of our prior communications. You should not place undue reliance on forward-looking statements, which speak only as of the date they are made. We do not undertake to update or revise any forward-looking statements, except as required by law.
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ITEM 3.    QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
We manage exposure to market interest rates by diversifying investments across different fixed-income market sectors and debt across maturities, as well as by endeavoring to match our floating-rate assets and liabilities over time, either directly or through the use of interest rate swap contracts. Unrealized gains and losses on investments in available-for-sale debt securities are reported in comprehensive income.
The following table summarizes the impact of hypothetical changes in market interest rates across the entire yield curve by 1% point or 2% points as of JuneSeptember 30, 2020 on our investment income and interest expense per annum, and the fair value of our investments and debt (in millions, except percentages):
June 30, 2020September 30, 2020
Increase (Decrease) in Market Interest RateIncrease (Decrease) in Market Interest RateInvestment
Income Per
Annum (a)
Interest
Expense Per
Annum (a)
Fair Value of
Financial Assets (b)
Fair Value of
Financial Liabilities
Increase (Decrease) in Market Interest RateInvestment
Income Per
Annum (a)
Interest
Expense Per
Annum (a)
Fair Value of
Financial Assets (b)
Fair Value of
Financial Liabilities
2 %2 %$504  $200  $(2,567) $(8,573) 2 %$412 $176 $(2,847)$(8,464)
11252  100  (1,271) (4,715) 1206 88 (1,412)(4,609)
(1)(1)(80) (16) 623  4,676  (1)(62)(13)636 4,792 
(2)(2)(80) (16) 657  6,214  (2)(62)(13)675 6,424 
(a)Given the low absolute level of short-term market rates on our floating-rate assets and liabilities as of JuneSeptember 30, 2020, the assumed hypothetical change in interest rates does not reflect the full 100 and 200 basis point reduction in interest income or interest expense, as the rate cannotrates are assumed not to fall below zero.

(b)
(b)  As of JuneSeptember 30, 2020, some of our investments had interest rates below 1% so the assumed hypothetical change in the fair value of investments does not reflect the full 100 and 200 basis point reduction.
ITEM 4.    CONTROLS AND PROCEDURES
EVALUATION OF DISCLOSURE CONTROLS AND PROCEDURES
We maintain disclosure controls and procedures as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934 (Exchange Act) that are designed to provide reasonable assurance that information required to be disclosed by us in reports that we file or submit under the Exchange Act is (i) recorded, processed, summarized and reported within the time periods specified in SEC rules and forms; and (ii) accumulated and communicated to our management, including our principal executive officer and principal financial officer, as appropriate to allow timely decisions regarding required disclosure.
In connection with the filing of this quarterly report on Form 10-Q, management evaluated, under the supervision and with the participation of our Chief Executive Officer and Chief Financial Officer, the effectiveness of the design and operation of our disclosure controls and procedures as of JuneSeptember 30, 2020. Based upon that evaluation, our Chief Executive Officer and Chief Financial Officer concluded that our disclosure controls and procedures were effective at the reasonable assurance level as of JuneSeptember 30, 2020.
CHANGES IN INTERNAL CONTROL OVER FINANCIAL REPORTING
There have been no changes in our internal control over financial reporting during the quarter ended JuneSeptember 30, 2020 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.
PART II. OTHER INFORMATION
ITEM 1.    LEGAL PROCEEDINGS
A description of our legal proceedings is included in and incorporated by reference to Note 7 of Notes to the Condensed Consolidated Financial Statements contained in Part I, Item 1 of this report.
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ITEM 1A.    RISK FACTORS
In addition to the other information set forth in this report, you should carefully consider the factors discussed in Part I, Item 1A, “Risk Factors” of our 2019 10-K and Part II, Item 1A, “Risk Factors” of our 10-Q for the quarterly period ended March 31, 2020 (“2020 First Quarter 10-Q”), which could materially affect our business, financial condition or future results. The risks described in our 2019 10-K and 2020 First Quarter 10-Q, are not the only risks facing us. Additional risks and uncertainties not currently known to us or that we currently deem to be immaterial also may materially adversely affect our business, financial condition or future results.
There have been no other material changes to the risk factors as disclosed in our 2019 10-K and 2020 First Quarter 10-Q.
ITEM 2.    UNREGISTERED SALE OF EQUITY SECURITIES AND USE OF PROCEEDS
In November 1997, our Board of Directors adopted a share repurchase program, which the Board evaluates periodically. There is no established expiration date for the program. During the secondthird quarter 2020, we did not repurchase anyrepurchased approximately 3 million shares at an average price of our common stock.$303.76 per share. As of JuneSeptember 30, 2020, we had Board authorization to purchase up to 6663 million shares of our common stock.
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ITEM 6.    EXHIBITS*
The following exhibits are filed or incorporated by reference herein in response to Item 601 of Regulation S-K. The Company files Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q and Current Reports on Form 8-K pursuant to the Securities Exchange Act of 1934 under Commission File No. 1-10864.
101.INSXBRL Instance Document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document.
101.SCHInline XBRL Taxonomy Extension Schema Document.
101.CALInline XBRL Taxonomy Extension Calculation Linkbase Document.
101.DEFInline XBRL Taxonomy Extension Definition Linkbase Document.
101.LABInline XBRL Taxonomy Extension Label Linkbase Document.
101.PREInline XBRL Taxonomy Extension Presentation Linkbase Document.
104 Cover Page Interactive Data File (formatted as Inline XBRL and embedded within Exhibit 101).
 ________________
*Pursuant to Item 601(b)(4)(iii) of Regulation S-K, copies of instruments defining the rights of certain holders of long-term debt are not filed. The Company will furnish copies thereof to the SEC upon request.
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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
 
UNITEDHEALTH GROUP INCORPORATED
 
/s/ DAVID S. WICHMANN
Chief Executive Officer
(principal executive officer)
Dated:July 31,November 2, 2020
David S. Wichmann  
/s/ JOHN F. REX
Executive Vice President and
Chief Financial Officer
(principal financial officer)
Dated:July 31,November 2, 2020
John F. Rex  
/s/ THOMAS E. ROOS
Senior Vice President and
Chief Accounting Officer
(principal accounting officer)
Dated:July 31,November 2, 2020
Thomas E. Roos  
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