UNITED STATES

SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
Form 10-Q
(Mark One)
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934.
 For the quarterly period ended September 30, 20212022
OR
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934.
Commission File Number 1-14443
Gartner, Inc.
(Exact name of Registrant as specified in its charter)
Delaware04-3099750
(State or other jurisdiction of(I.R.S. Employer
incorporation or organization)Identification Number)
  
P.O. Box 1021206902-7700
56 Top Gallant Road(Zip Code)
Stamford, 
Connecticut
(Address of principal executive offices) 
Registrant’s telephone number, including area code: (203) 316-1111
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading SymbolName of each exchange on which registered
Common Stock, $.0005 par value per shareITNew York Stock Exchange
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes No
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes No
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filerAccelerated filerNon-accelerated filer
Smaller reporting companyEmerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No
As of October 29, 2021, 82,239,01028, 2022, 79,024,380 shares of the registrant’s common shares were outstanding.
1


Table of Contents

 Page
 
 
PART II. OTHER INFORMATION 

2


PART I. FINANCIAL INFORMATION

ITEM 1. FINANCIAL STATEMENTS

GARTNER, INC. AND SUBSIDIARIES
Condensed Consolidated Balance Sheets
(Unaudited; in thousands, except share data)
September 30,December 31, September 30,December 31,
2021202020222021
AssetsAssets  Assets  
Current assets:Current assets:  Current assets:  
Cash and cash equivalentsCash and cash equivalents$765,530 $712,583 Cash and cash equivalents$528,687 $756,493 
Fees receivable, net of allowances of $6,000 and $10,000, respectively969,966 1,241,508 
Fees receivable, net of allowances of $7,500 and $6,500, respectivelyFees receivable, net of allowances of $7,500 and $6,500, respectively1,047,140 1,365,180 
Deferred commissionsDeferred commissions250,409 259,755 Deferred commissions269,310 380,569 
Prepaid expenses and other current assetsPrepaid expenses and other current assets122,943 109,212 Prepaid expenses and other current assets135,118 117,838 
Total current assetsTotal current assets2,108,848 2,323,058 Total current assets1,980,255 2,620,080 
Property, equipment and leasehold improvements, netProperty, equipment and leasehold improvements, net297,020 336,765 Property, equipment and leasehold improvements, net256,176 273,562 
Operating lease right-of-use assetsOperating lease right-of-use assets616,317 647,283 Operating lease right-of-use assets460,910 548,258 
GoodwillGoodwill2,952,927 2,945,547 Goodwill2,936,140 2,951,317 
Intangible assets, netIntangible assets, net743,950 806,998 Intangible assets, net603,833 714,418 
Other assetsOther assets275,577 256,316 Other assets288,640 308,689 
Total AssetsTotal Assets$6,994,639 $7,315,967 Total Assets$6,525,954 $7,416,324 
Liabilities and Stockholders’ Equity  
Liabilities and Stockholders’ (Deficit) EquityLiabilities and Stockholders’ (Deficit) Equity  
Current liabilities:Current liabilities:  Current liabilities:  
Accounts payable and accrued liabilitiesAccounts payable and accrued liabilities$870,310 $952,431 Accounts payable and accrued liabilities$848,910 $1,134,814 
Deferred revenuesDeferred revenues2,028,908 1,974,548 Deferred revenues2,229,648 2,238,035 
Current portion of long-term debtCurrent portion of long-term debt5,326 20,515 Current portion of long-term debt7,335 5,931 
Total current liabilitiesTotal current liabilities2,904,544 2,947,494 Total current liabilities3,085,893 3,378,780 
Long-term debt, net of deferred financing feesLong-term debt, net of deferred financing fees2,457,643 1,958,286 Long-term debt, net of deferred financing fees2,454,853 2,456,833 
Operating lease liabilitiesOperating lease liabilities740,088 780,166 Operating lease liabilities614,442 697,766 
Other liabilitiesOther liabilities557,857 539,593 Other liabilities435,692 511,887 
Total LiabilitiesTotal Liabilities6,660,132 6,225,539 Total Liabilities6,590,880 7,045,266 
Stockholders’ Equity  
Stockholders’ (Deficit) EquityStockholders’ (Deficit) Equity  
Preferred stock, $0.01 par value, 5,000,000 shares authorized; none issued or outstandingPreferred stock, $0.01 par value, 5,000,000 shares authorized; none issued or outstanding— — Preferred stock, $0.01 par value, 5,000,000 shares authorized; none issued or outstanding— — 
Common stock, $0.0005 par value, 250,000,000 shares authorized; 163,602,067 shares issued for both periodsCommon stock, $0.0005 par value, 250,000,000 shares authorized; 163,602,067 shares issued for both periods82 82 Common stock, $0.0005 par value, 250,000,000 shares authorized; 163,602,067 shares issued for both periods82 82 
Additional paid-in capitalAdditional paid-in capital2,054,563 1,968,930 Additional paid-in capital2,161,940 2,074,896 
Accumulated other comprehensive loss, netAccumulated other comprehensive loss, net(83,837)(99,228)Accumulated other comprehensive loss, net(130,548)(81,431)
Accumulated earningsAccumulated earnings2,839,668 2,255,467 Accumulated earnings3,600,012 3,049,027 
Treasury stock, at cost, 80,666,111 and 74,759,985 common shares, respectively(4,475,969)(3,034,823)
Total Stockholders’ Equity334,507 1,090,428 
Total Liabilities and Stockholders’ Equity$6,994,639 $7,315,967 
Treasury stock, at cost, 84,433,523 and 81,205,504 common shares, respectivelyTreasury stock, at cost, 84,433,523 and 81,205,504 common shares, respectively(5,696,412)(4,671,516)
Total Stockholders’ (Deficit) EquityTotal Stockholders’ (Deficit) Equity(64,926)371,058 
Total Liabilities and Stockholders’ (Deficit) EquityTotal Liabilities and Stockholders’ (Deficit) Equity$6,525,954 $7,416,324 
 

See the accompanying notes to Condensed Consolidated Financial Statements.
3


GARTNER, INC. AND SUBSIDIARIES
Condensed Consolidated Statements of Operations
(Unaudited; in thousands, except per share data)
Three Months EndedNine Months EndedThree Months EndedNine Months Ended
September 30,September 30, September 30,September 30,
2021202020212020 2022202120222021
Revenues:Revenues:Revenues:
ResearchResearch$1,037,124 $892,719 $3,020,094 $2,677,339 Research$1,147,823 $1,037,124 $3,426,532 $3,020,094 
ConferencesConferences24,415 12,738 107,396 26,925 Conferences77,031 24,415 200,910 107,396 
ConsultingConsulting94,743 89,161 300,149 282,380 Consulting107,014 94,743 343,687 300,149 
Total revenuesTotal revenues1,156,282 994,618 3,427,639 2,986,644 Total revenues1,331,868 1,156,282 3,971,129 3,427,639 
Costs and expenses:Costs and expenses:Costs and expenses:
Cost of services and product developmentCost of services and product development359,237 329,767 1,044,506 993,596 Cost of services and product development416,837 359,237 1,218,405 1,044,506 
Selling, general and administrativeSelling, general and administrative512,573 521,508 1,488,324 1,512,987 Selling, general and administrative613,031 512,573 1,835,846 1,488,324 
DepreciationDepreciation25,371 22,743 76,972 67,988 Depreciation22,882 25,371 68,993 76,972 
Amortization of intangiblesAmortization of intangibles27,109 31,228 83,777 94,615 Amortization of intangibles24,369 27,109 74,271 83,777 
Acquisition and integration chargesAcquisition and integration charges1,771 1,722 3,713 5,438 Acquisition and integration charges1,331 1,771 5,827 3,713 
Total costs and expensesTotal costs and expenses926,061 906,968 2,697,292 2,674,624 Total costs and expenses1,078,450 926,061 3,203,342 2,697,292 
Operating incomeOperating income230,221 87,650 730,347 312,020 Operating income253,418 230,221 767,787 730,347 
Interest expense, netInterest expense, net(31,599)(30,538)(85,138)(87,182)Interest expense, net(30,286)(31,599)(91,399)(85,138)
Gain on event cancellation insurance claimsGain on event cancellation insurance claims— — 135,545 — Gain on event cancellation insurance claims— — — 135,545 
Loss on extinguishment of debt— (44,814)— (44,814)
Other income (expense), net211 1,869 12,019 (10,046)
Other income, netOther income, net8,930 211 46,684 12,019 
Income before income taxesIncome before income taxes198,833 14,167 792,773 169,978 Income before income taxes232,062 198,833 723,072 792,773 
Provision (benefit) for income taxes49,968 (2,797)208,572 22,840 
Provision for income taxesProvision for income taxes58,517 49,968 172,087 208,572 
Net incomeNet income$148,865 $16,964 $584,201 $147,138 Net income$173,545 $148,865 $550,985 $584,201 
Net income per share:Net income per share: Net income per share: 
BasicBasic$1.78 $0.19 $6.80 $1.65 Basic$2.19 $1.78 $6.84 $6.80 
DilutedDiluted$1.76 $0.19 $6.72 $1.63 Diluted$2.17 $1.76 $6.77 $6.72 
Weighted average shares outstanding:Weighted average shares outstanding:Weighted average shares outstanding:
BasicBasic83,566 89,378 85,877 89,307 Basic79,259 83,566 80,516 85,877 
DilutedDiluted84,766 89,955 86,925 90,002 Diluted80,059 84,766 81,373 86,925 

See the accompanying notes to Condensed Consolidated Financial Statements.
4


GARTNER, INC. AND SUBSIDIARIES
Condensed Consolidated Statements of Comprehensive Income
(Unaudited; in thousands)
Three Months EndedNine Months EndedThree Months EndedNine Months Ended
September 30,September 30, September 30,September 30,
2021202020212020 2022202120222021
Net incomeNet income$148,865 $16,964 $584,201 $147,138 Net income$173,545 $148,865 $550,985 $584,201 
Other comprehensive (loss) income, net of tax:Other comprehensive (loss) income, net of tax: Other comprehensive (loss) income, net of tax: 
Foreign currency translation adjustmentsForeign currency translation adjustments(6,488)7,498 (1,172)(15,066)Foreign currency translation adjustments(29,961)(6,488)(62,190)(1,172)
Interest rate swaps – net change in deferred gain or lossInterest rate swaps – net change in deferred gain or loss5,529 4,379 16,256 (37,453)Interest rate swaps – net change in deferred gain or loss3,886 5,529 13,125 16,256 
Pension plans – net change in deferred actuarial lossPension plans – net change in deferred actuarial loss100 85 307 244 Pension plans – net change in deferred actuarial loss43 100 (52)307 
Other comprehensive (loss) income, net of taxOther comprehensive (loss) income, net of tax(859)11,962 15,391 (52,275)Other comprehensive (loss) income, net of tax(26,032)(859)(49,117)15,391 
Comprehensive incomeComprehensive income$148,006 $28,926 $599,592 $94,863 Comprehensive income$147,513 $148,006 $501,868 $599,592 

See the accompanying notes to Condensed Consolidated Financial Statements.
5


GARTNER, INC. AND SUBSIDIARIES
Condensed Consolidated Statements of Changes in Stockholders’ (Deficit) Equity
(Unaudited; in thousands)


Three and Nine Months Ended September 30, 2021
Three and Nine Months Ended September 30, 2022Three and Nine Months Ended September 30, 2022
Common StockAdditional Paid-In CapitalAccumulated Other Comprehensive Loss, NetAccumulated EarningsTreasury StockTotalCommon StockAdditional Paid-In CapitalAccumulated Other Comprehensive Loss, NetAccumulated EarningsTreasury StockTotal
Balance at December 31, 2020$82 $1,968,930 $(99,228)$2,255,467 $(3,034,823)$1,090,428 
Net income— — — 164,100 — 164,100 
Other comprehensive income—��— 6,050 — — 6,050 
Issuances under stock plans— (1,543)— — 6,923 5,380 
Common share repurchases— — — — (410,450)(410,450)
Stock-based compensation expense— 36,086 — — — 36,086 
Balance at March 31, 2021$82 $2,003,473 $(93,178)$2,419,567 $(3,438,350)$891,594 
Net income— — — 271,236 — 271,236 
Other comprehensive income— — 10,200 — — 10,200 
Issuances under stock plans— 2,063 — — 2,017 4,080 
Common share repurchases— — — — (675,662)(675,662)
Stock-based compensation expense— 26,190 — — — 26,190 
Balance at June 30, 2021$82 $2,031,726 $(82,978)$2,690,803 $(4,111,995)$527,638 
Balance at December 31, 2021Balance at December 31, 2021$82 $2,074,896 $(81,431)$3,049,027 $(4,671,516)$371,058 
Net incomeNet income— — — 148,865 — 148,865 Net income— — — 172,515 — 172,515 
Other comprehensive lossOther comprehensive loss— — (859)— — (859)Other comprehensive loss— — (1,380)— — (1,380)
Issuances under stock plansIssuances under stock plans— 3,411 — — 720 4,131 Issuances under stock plans— 579 — — 6,385 6,964 
Common share repurchasesCommon share repurchases— — — — (364,694)(364,694)Common share repurchases— — — — (463,125)(463,125)
Stock-based compensation expenseStock-based compensation expense— 19,426 — — — 19,426 Stock-based compensation expense— 32,121 — — — 32,121 
Balance at September 30, 2021$82 $2,054,563 $(83,837)$2,839,668 $(4,475,969)$334,507 
Balance at March 31, 2022Balance at March 31, 2022$82 $2,107,596 $(82,811)$3,221,542 $(5,128,256)$118,153 
Net incomeNet income— — — 204,925 — 204,925 
Other comprehensive lossOther comprehensive loss— — (21,705)— — (21,705)
Issuances under stock plansIssuances under stock plans— 4,634 — — 427 5,061 
Common share repurchasesCommon share repurchases— — — — (473,755)(473,755)
Stock-based compensation expenseStock-based compensation expense— 24,454 — — — 24,454 
Balance at June 30, 2022Balance at June 30, 2022$82 $2,136,684 $(104,516)$3,426,467 $(5,601,584)$(142,867)
Net incomeNet income— — — 173,545 — 173,545 
Other comprehensive lossOther comprehensive loss— — (26,032)— — (26,032)
Issuances under stock plansIssuances under stock plans— 4,288 — — 706 4,994 
Common share repurchasesCommon share repurchases— — — — (95,534)(95,534)
Stock-based compensation expenseStock-based compensation expense— 20,968 — — — 20,968 
Balance at September 30, 2022Balance at September 30, 2022$82 $2,161,940 $(130,548)$3,600,012 $(5,696,412)$(64,926)

6


GARTNER, INC. AND SUBSIDIARIES
Condensed Consolidated Statements of Changes in Stockholders’ Equity
(Unaudited; in thousands)
Three and Nine Months Ended September 30, 2021
Common StockAdditional Paid-In CapitalAccumulated Other Comprehensive Loss, NetAccumulated EarningsTreasury StockTotal
Balance at December 31, 2020$82 $1,968,930 $(99,228)$2,255,467 $(3,034,823)$1,090,428 
Net income— — — 164,100 — 164,100 
Other comprehensive income— — 6,050 — — 6,050 
Issuances under stock plans— (1,543)— — 6,923 5,380 
Common share repurchases— — — — (410,450)(410,450)
Stock-based compensation expense— 36,086 — — — 36,086 
Balance at March 31, 2021$82 $2,003,473 $(93,178)$2,419,567 $(3,438,350)$891,594 
Net income— — — 271,236 — 271,236 
Other comprehensive income— — 10,200 — — 10,200 
Issuances under stock plans— 2,063 — — 2,017 4,080 
Common share repurchases— — — — (675,662)(675,662)
Stock-based compensation expense— 26,190 — — — 26,190 
Balance at June 30, 2021$82 $2,031,726 $(82,978)$2,690,803 $(4,111,995)$527,638 
Net income— — — 148,865 — 148,865 
Other comprehensive loss— — (859)— — (859)
Issuances under stock plans— 3,411 — — 720 4,131 
Common share repurchases— — — — (364,694)(364,694)
Stock-based compensation expense— 19,426 — — — 19,426 
Balance at September 30, 2021$82 $2,054,563 $(83,837)$2,839,668 $(4,475,969)$334,507 


Three and Nine Months Ended September 30, 2020
Common StockAdditional Paid-In CapitalAccumulated Other Comprehensive Loss, NetAccumulated EarningsTreasury StockTotal
Balance at December 31, 2019$82 $1,899,273 $(77,938)$1,988,722 $(2,871,546)$938,593 
Net income— — — 75,097 — 75,097 
Other comprehensive loss— — (91,034)— — (91,034)
Issuances under stock plans— (1,794)— — 7,448 5,654 
Common share repurchases— — — — (63,164)(63,164)
Stock-based compensation expense— 25,129 — — — 25,129 
Balance at March 31, 2020$82 $1,922,608 $(168,972)$2,063,819 $(2,927,262)$890,275 
Net income— — — 55,077 — 55,077 
Other comprehensive income— — 26,797 — — 26,797 
Issuances under stock plans— 3,223 — — 867 4,090 
Common share repurchases— — — — (698)(698)
Stock-based compensation expense— 15,678 — — — 15,678 
Balance at June 30, 2020$82 $1,941,509 $(142,175)$2,118,896 $(2,927,093)$991,219 
Net income— — — 16,964 — 16,964 
Other comprehensive income— — 11,962 — — 11,962 
Issuances under stock plans— 3,133 — — 979 4,112 
Common share repurchases— — — — (2,255)(2,255)
Stock-based compensation expense— 15,501 — — — 15,501 
Balance at September 30, 2020$82 $1,960,143 $(130,213)$2,135,860 $(2,928,369)$1,037,503 
See the accompanying notes to Condensed Consolidated Financial Statements.
7


GARTNER, INC. AND SUBSIDIARIES
Condensed Consolidated Statements of Cash Flows
(Unaudited; in thousands)
Nine Months EndedNine Months Ended
September 30, September 30,
20212020 20222021
Operating activities:Operating activities:  Operating activities:  
Net incomeNet income$584,201 $147,138 Net income$550,985 $584,201 
Adjustments to reconcile net income to cash provided by operating activities:Adjustments to reconcile net income to cash provided by operating activities:  Adjustments to reconcile net income to cash provided by operating activities:  
Depreciation and amortizationDepreciation and amortization160,749 162,603 Depreciation and amortization143,264 160,749 
Stock-based compensation expenseStock-based compensation expense81,702 56,308 Stock-based compensation expense77,543 81,702 
Deferred taxesDeferred taxes449 (6,548)Deferred taxes2,476 449 
Loss on extinguishment of debt— 44,814 
Loss on impairment of lease related assetsLoss on impairment of lease related assets37,546 — 
Reduction in the carrying amount of operating lease right-of-use assetsReduction in the carrying amount of operating lease right-of-use assets56,162 62,876 Reduction in the carrying amount of operating lease right-of-use assets52,686 56,162 
Amortization and write-off of deferred financing feesAmortization and write-off of deferred financing fees3,036 7,487 Amortization and write-off of deferred financing fees3,420 3,036 
Amortization of deferred swap losses from de-designation— 10,320 
(Gain) loss on de-designated swaps(12,149)476 
Gain on de-designated swapsGain on de-designated swaps(51,745)(12,149)
Changes in assets and liabilities:Changes in assets and liabilities:  Changes in assets and liabilities:  
Fees receivable, netFees receivable, net257,541 369,119 Fees receivable, net258,543 257,541 
Deferred commissionsDeferred commissions6,783 56,094 Deferred commissions96,841 6,783 
Prepaid expenses and other current assetsPrepaid expenses and other current assets(18,418)(9,104)Prepaid expenses and other current assets(19,936)(18,418)
Other assetsOther assets(23,979)(3,509)Other assets6,371 (23,979)
Deferred revenuesDeferred revenues103,565 (210,170)Deferred revenues92,527 103,565 
Accounts payable and accrued and other liabilitiesAccounts payable and accrued and other liabilities(121,958)(45,074)Accounts payable and accrued and other liabilities(352,208)(121,958)
Cash provided by operating activitiesCash provided by operating activities1,077,684 642,830 Cash provided by operating activities898,313 1,077,684 
Investing activities:Investing activities:  Investing activities:  
Additions to property, equipment and leasehold improvementsAdditions to property, equipment and leasehold improvements(38,670)(60,845)Additions to property, equipment and leasehold improvements(70,461)(38,670)
Acquisitions - cash paid (net of cash acquired)Acquisitions - cash paid (net of cash acquired)(23,030)— Acquisitions - cash paid (net of cash acquired)(4,109)(23,030)
Cash used in investing activitiesCash used in investing activities(61,700)(60,845)Cash used in investing activities(74,570)(61,700)
Financing activities:Financing activities:  Financing activities:  
Proceeds from employee stock purchase planProceeds from employee stock purchase plan13,527 13,813 Proceeds from employee stock purchase plan16,980 13,527 
Proceeds from borrowingsProceeds from borrowings600,000 2,000,000 Proceeds from borrowings— 600,000 
Early redemption premium payment— (30,752)
Payments of deferred financing feesPayments of deferred financing fees(7,320)(23,627)Payments of deferred financing fees— (7,320)
Proceeds from revolving credit facility— 327,000 
Payments on revolving credit facilityPayments on revolving credit facility(5,000)(475,000)Payments on revolving credit facility— (5,000)
Payments on borrowingsPayments on borrowings(106,585)(2,053,342)Payments on borrowings(3,996)(106,585)
Purchases of treasury stockPurchases of treasury stock(1,438,808)(76,117)Purchases of treasury stock(1,026,414)(1,438,808)
Cash used in financing activitiesCash used in financing activities(944,186)(318,025)Cash used in financing activities(1,013,430)(944,186)
Net increase in cash and cash equivalents and restricted cash71,798 263,960 
Net (decrease) increase in cash and cash equivalents and restricted cashNet (decrease) increase in cash and cash equivalents and restricted cash(189,687)71,798 
Effects of exchange rates on cash and cash equivalentsEffects of exchange rates on cash and cash equivalents(14,651)8,919 Effects of exchange rates on cash and cash equivalents(42,228)(14,651)
Cash and cash equivalents, beginning of period712,583 280,836 
Cash and cash equivalents and restricted cash, beginning of periodCash and cash equivalents and restricted cash, beginning of period760,602 712,583 
Cash and cash equivalents and restricted cash, end of periodCash and cash equivalents and restricted cash, end of period$769,730 $553,715 Cash and cash equivalents and restricted cash, end of period$528,687 $769,730 

See the accompanying notes to Condensed Consolidated Financial Statements.
8


GARTNER, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Unaudited)
 
Note 1 — Business and Basis of Presentation

Business. Gartner, Inc. (NYSE: IT) delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s mostmission critical priorities.

Segments. Gartner delivers its products and services globally through 3three business segments: Research, Conferences and Consulting. Revenues and other financial information for ourthe Company’s segments are discussed in Note 7 — Segment Information.

Basis of presentation. The accompanying interim Condensed Consolidated Financial Statements have been prepared in accordance with generally accepted accounting principles in the United States of America (“U.S. GAAP”), as defined in Financial Accounting Standards Board (“FASB”) Accounting Standards Codification (“ASC”) Topic 270 for interim financial information and with the applicable instructions of U.S. Securities and Exchange Commission (“SEC”) Rule 10-01 of Regulation S-X on Form 10-Q, and should be read in conjunction with the consolidated financial statements and related notes of the Company in its Annual Report on Form 10-K for the year ended December 31, 2020.2021.

The fiscal year of Gartner is the twelve-month period from January 1 through December 31. In the opinion of management, all normal recurring accruals and adjustments considered necessary for a fair presentation of financial position, results of operations and cash flows at the dates and for the periods presented herein have been included. The results of operations for the three and nine months ended September 30, 20212022 may not be indicative of the results of operations for the remainder of 20212022 or beyond. When used in these notes, the terms “Gartner,” the “Company,” “we,” “us,” or “our” refer to Gartner, Inc. and its consolidated subsidiaries.

Principles of consolidation. The accompanying interim Condensed Consolidated Financial Statements include the accounts of the Company and its wholly-owned subsidiaries. All significant intercompany transactions and balances have been eliminated.

Use of estimates. The preparation of the accompanying interim Condensed Consolidated Financial Statements requires management to make estimates and assumptions about future events. These estimates and the underlying assumptions affect the amounts of assets and liabilities reported, disclosures about contingent assets and liabilities, and reported amounts of revenues and expenses. Such estimates include the valuation of fees receivable, goodwill, intangible assets and other long-lived assets, as well as tax accruals and other liabilities. In addition, estimates are used in revenue recognition, income tax expense or benefit, performance-based compensation charges, depreciation and amortization. Management believes its use of estimates in these interim Condensed Consolidated Financial Statements to be reasonable.

Management continually evaluates and revises its estimates using historical experience and other factors, including the general economic environment and actions it may take in the future. Management adjusts these estimates when facts and circumstances dictate. However, these estimates may involve significant uncertainties and judgments and cannot be determined with precision. In addition, these estimates are based on management’s best judgment at a point in time. As a result, differences between estimates and actual results could be material and would be reflected in the Company’s consolidated financial statements in future periods.

Cash and cash equivalents and restricted cash. ForBelow is a table presenting the nine months ended September 30, 2021,beginning-of-period and end-of-period cash amounts from the end of periodCompany’s Condensed Consolidated Balance Sheets and the total cash and cash equivalents and restricted cash balance of $769.7 millionamounts presented in the accompanying Condensed Consolidated Statements of Cash Flows (in thousands).
September 30,December 31,
20222021
Cash and cash equivalents$528,687 $756,493 
Restricted cash classified in (1):
Prepaid expenses and other current assets— 4,109 
Cash and cash equivalents and restricted cash$528,687 $760,602 
(1)Restricted cash consisted of $765.5 million ofan escrow account established in connection with the Company’s 2021 business acquisition. Generally, such cash and cash equivalents and $4.2is restricted to use due to provisions contained in the underlying stock or asset purchase agreement. During the three months ended September 30, 2022, the Company paid $4.1 million of restricted cash. The restricted cash was classified in Prepaid expenses and other current assets infor deferred
9


consideration related to a 2021 acquisition. Note 2 - Acquisition provides additional information regarding the accompanying Condensed Consolidated Balance Sheets as of September 30, 2021.2021 acquisition.

Revenue recognition. Revenue is recognized in accordance with the requirements of FASB ASC Topic 606, Revenue from Contracts with Customers (“ASC Topic 606”). Revenue is only recognized when all of the required criteria for revenue recognition have been met. The accompanying Condensed Consolidated Statements of Operations present revenue net of any sales or value-added taxes that we collect from customers and remit to government authorities. ASC Topic 270 requires certain disclosures in interim financial statements around the nature, amount, timing and uncertainty of revenue and cash flows arising from contracts with customers. Note 4 — Revenue and Related Matters provides additional information regarding the Company’s revenues.

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Gain on event cancellation insurance claims.In May 2021, the Company received $150.0 million of proceeds related to 2020 event cancellation insurance claims, and recorded a pre-tax gain of $135.5 million. The Company does not record any gain on insurance claims in excess of expenses incurred until the receipt of the insurance proceeds is deemed to be realizable.

Adoption of new accounting standards. The Company adopted the accounting standard described below during the nine months ended September 30, 2021.2022.

Simplifying the Accounting for Income TaxesBusiness Combinations In December 2019,October 2021, the FASB issued ASU No. 2019-12,2021-08, Income Taxes—Simplifying theBusiness Combinations, Accounting for Income TaxesContract Assets and Contract Liabilities from Contracts with Customers (“ASU No. 2019-12”2021-08”). ASU No. 2019-122021-08 provides new guidance for a business combination on how to simplifyrecognize and measure contract assets and contract liabilities from revenue contracts with customers and other contracts that apply the accountingprovisions of ASC Topic 606, Revenue from Contracts with Customers. Specifically, the proposed amendments would require that an entity (acquirer) recognize and measure contract assets and contract liabilities acquired in a business combination in accordance with ASC Topic 606. Generally, this would result in an acquirer recognizing and measuring the acquired contract assets and contract liabilities consistent with how they were recognized and measured in the acquiree’s financial statements (if the acquiree prepared financial statements in accordance with U.S. GAAP). The rule will be effective for income taxes in certain areas, changes the accounting for select income tax transactions and makes minor ASC improvements. Gartner adopted ASU No. 2019-12public entities on January 1, 2021. The2023, with early adoption ofpermitted. Gartner has elected to adopt ASU No. 2019-12 did2021-08 effective January 1, 2022. ASU No. 2021-08 will not have a material impact acquired contract assets or liabilities from business combinations occurring prior to January 1, 2022, and the impact in future periods will depend on the Company’s Condensed Consolidated Financial Statements.contract assets and contract liabilities acquired in future business combinations.

Accounting standards issued but not yet adopted. The FASB has issued accounting standards that have not yet become effective and may impact the Company’s consolidated financial statements or related disclosures in future periods. Those standards and their potential impact are discussed below.

Accounting standard effective immediately upon voluntary election by Gartner

Reference Rate Reform — In March 2020, the FASB issued ASU No. 2020-04, Reference Rate Reform—Facilitation of the Effects of Reference Rate Reform on Financial Reporting (“ASU No. 2020-04”). ASU No. 2020-04 provides that an entity can elect not to apply certain required modification accounting in U.S. GAAP to contracts where all changes to the critical terms relate to reference rate reform (e.g., the expected discontinuance of LIBOR and the transition to an alternative reference interest rate, etc.)rate). In addition, the rule provides optional expedients and exceptions that enable entities to continue to apply hedge accounting for hedging relationships where one or more of the critical terms change due to reference rate reform. The rule became effective for all entities as of March 12, 2020 and will generally no longer be available to apply after December 31, 2022. The Company is currently evaluating the potential impact of ASU No. 2020-04 on its consolidated financial statements, including the rule’s potential impact on any debt modifications or other contractual changes in the future that may result from reference rate reform.

Accounting standard effective later in 2022

Government Assistance — In November 2021, the FASB issued ASU No. 2021-10, Government Assistance (Topic 832), Disclosures by Business Entities about Government Assistance (“ASU No. 2021-10”).ASU No. 2021-10 requires business entities to annually disclose information about certain government assistance they receive. The rule will be effective for public entities for annual periods beginning after December 15, 2021. The adoption of ASU No. 2021-10 is currently not expected to have a material impact on the Company’s financial statement disclosures.

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Note 2 — Acquisition

On June 17, 2021, the Company acquired 100% of the outstanding capital stock of Pulse Q&A Inc. (“Pulse”), a privately-held company based in San Francisco, California, for an aggregate purchase price of $29.1$29.9 million. Pulse is a technology-enabled community platform.

For cash flow reporting purposes,During 2021, the Company paid $23.0$22.9 million in cash for Pulse after considering the cash acquired with the business, amounts held in escrow and certain other purchase price adjustments at closing.adjustments. During the three months ended September 30, 2022, the Company paid $4.1 million of deferred consideration held in escrow. In addition to the purchase price, the Company may also be required to pay up to $4.5 million in cash in the future based on the continuing employment of certain key employees. Such amount will beamounts are recognized as compensation expense over three years post-acquisition and reported in Acquisition and integration charges in the Condensed Consolidated Statements of Operations.

The Company recorded $30.5$31.0 million of goodwill and finite-lived intangible assets for Pulse and $1.4$1.1 million of liabilities on a net basis. The Company believes thatbasis for the recorded goodwill is supported by the anticipated synergies resulting from thePulse acquisition. None of the recorded goodwill will be deductible for tax purposes. The fair value measurement of the finite-lived intangible assets was based primarily on an incremental profits valuation methodology, which included significant unobservable inputs and thus represented a Level 3 measurement as defined in FASB ASC Topic 820. The allocation of the purchase price is preliminary with respect to certain tax matters and the finalization of the valuation of finite-lived intangible assets.

The operating results of the acquired Pulse business and the related goodwill are being reported as part of the Company’s Research segment. The operating results of Pulse have been included in the Company’s consolidated financial statements since the date of acquisition; however, such operating results were not material to the Company’s consolidated operating results and segment results. Had the Company acquired Pulse in prior periods, the impact on the Company’s operating results would not have been material and, as a result, pro forma financial information for prior periods has not been presented herein.

Note 3 — Goodwill and Intangible Assets

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Goodwill

Goodwill represents the excess of the purchase price of acquired businesses over the estimated fair values of the tangible and identifiable intangible net assets acquired. Evaluations of the recoverability of goodwill are performed in accordance with FASB ASC Topic 350, which requires an annual assessment of potential goodwill impairment at the reporting unit level and whenever events or changes in circumstances indicate that the carrying value of goodwill may not be recoverable.

When performing the annual assessment of the recoverability of goodwill, the Company initially performs a qualitative analysis evaluating whether any events or circumstances occurred or exist that provide evidence that it is more likely than not that the fair value of any of the Company’s reporting units is less than the related carrying amount. If the Company does not believe that it is more likely than not that the fair value of any of the Company’s reporting units is less than the related carrying amount, then no quantitative impairment test is performed. However, if the results of the qualitative assessment indicate that it is more likely than not that the fair value of a reporting unit is less than its respective carrying amount, then a quantitative impairment test is performed. Evaluating the recoverability of goodwill requires judgments and assumptions regarding future trends and events. As a result, both the precision and reliability of the estimates are subject to uncertainty.

The Company’s most recent annual impairment test of goodwill was a qualitative analysis conducted during the quarter ended September 30, 20212022 that indicated no impairment. Subsequent to completing the 20212022 annual impairment test, there were no events or changes in circumstances noted that required an interim impairment test.

The table below presents changes to the carrying amount of goodwill by segment during the nine months ended September 30, 20212022 (in thousands).
 ResearchConferencesConsultingTotal
Balance at December 31, 2020 (1)$2,664,732 $184,091 $96,724 $2,945,547 
Additions due to an acquisition (2)11,045 — — 11,045 
Foreign currency translation impact(3,510)(44)(111)(3,665)
Balance at September 30, 2021 (1)$2,672,267 $184,047 $96,613 $2,952,927 
 ResearchConferencesConsultingTotal
Balance at December 31, 2021 (1)$2,670,934 $184,021 $96,362 $2,951,317 
Foreign currency translation impact(12,751)(148)(2,278)(15,177)
Balance at September 30, 2022 (1)$2,658,183 $183,873 $94,084 $2,936,140 
(1)The Company does not have any accumulated goodwill impairment losses.
(2)The additions were due to the acquisition of Pulse on June 17, 2021. See Note 2 — Acquisition for additional information.
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Finite-Lived Intangible Assets

The tables below present reconciliations of the carrying amounts of the Company’s finite-lived intangible assets as of the dates indicated (in thousands).
September 30, 2021Customer
Relationships
SoftwareContentOtherTotal
Gross cost at December 31, 2020$1,154,210 $110,597 $3,965 $10,614 $1,279,386 
Additions due to an acquisition (1)7,980 11,200 — 320 19,500 
Intangible assets fully amortized(24,603)(60,631)(3,965)(320)(89,519)
Foreign currency translation impact1,271 130 — — 1,401 
Gross cost1,138,858 61,296 — 10,614 1,210,768 
Accumulated amortization (2)(429,234)(33,058)— (4,526)(466,818)
Balance at September 30, 2021$709,624 $28,238 $— $6,088 $743,950 
September 30, 2022Customer
Relationships
Technology-relatedOtherTotal
Gross cost at December 31, 2021$1,096,358 $61,216 $10,436 $1,168,010 
Foreign currency translation impact(60,366)(888)— (61,254)
Gross cost1,035,992 60,328 10,436 1,106,756 
Accumulated amortization (1)(454,382)(43,189)(5,352)(502,923)
Balance at September 30, 2022$581,610 $17,139 $5,084 $603,833 
December 31, 2020Customer
Relationships
SoftwareContentOtherTotal
December 31, 2021December 31, 2021Customer
Relationships
Technology-relatedOtherTotal
Gross costGross cost$1,154,210 $110,597 $3,965 $10,614 $1,279,386 Gross cost$1,096,358 $61,216 $10,436 $1,168,010 
Accumulated amortization (2)(1)Accumulated amortization (2)(1)(381,776)(83,320)(3,595)(3,697)(472,388)Accumulated amortization (2)(1)(413,266)(35,727)(4,599)(453,592)
Balance at December 31, 2020$772,434 $27,277 $370 $6,917 $806,998 
Balance at December 31, 2021Balance at December 31, 2021$683,092 $25,489 $5,837 $714,418 
(1) The additions were due to the acquisition of Pulse on June 17, 2021. See Note 2 — Acquisition for additional information.
(2) Finite-lived intangible assets are amortized using the straight-line method over the following periods: Customer relationships—6 to 13 years; Software—Technology-related—3 to 7 years; Content—2 to 3 years; and Other—24 to 11 years.
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Amortization expense related to finite-lived intangible assets was $27.1$24.4 million and $31.2$27.1 million during the three months ended September 30, 20212022 and 2020,2021, respectively, and $83.8$74.3 million and $94.6$83.8 million during the nine months ended September 30, 2022 and 2021, and 2020.respectively. The estimated future amortization expense by year for finite-lived intangible assets is presented in the table below (in thousands).

2021 (remaining three months)$25,311 
2022101,244 
2022 (remaining three months)2022 (remaining three months)$23,979 
20232023101,229 202395,901 
2024202494,027 202488,802 
2025202583,491 202578,302 
2026202675,628 
ThereafterThereafter338,648 Thereafter241,221 
$743,950 $603,833 

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Note 4 — Revenue and Related Matters

Disaggregated Revenue — The Company’s disaggregated revenue by reportable segment is presented in the tables below for the periods indicated (in thousands).

By Primary Geographic Market (1)

Three Months Ended September 30, 2021
Primary Geographic MarketResearchConferencesConsultingTotal
United States and Canada$671,517 $14,171 $56,715 $742,403 
Europe, Middle East and Africa242,273 7,975 26,707 276,955 
Other International123,334 2,269 11,321 136,924 
Total revenues$1,037,124 $24,415 $94,743 $1,156,282 

Three Months Ended September 30, 2020
Primary Geographic MarketResearchConferencesConsultingTotal
United States and Canada$574,203 $10,669 $55,389 $640,261 
Europe, Middle East and Africa210,152 2,064 23,495 235,711 
Other International108,364 10,277 118,646 
Total revenues$892,719 $12,738 $89,161 $994,618 

Nine Months Ended September 30, 2021
Primary Geographic MarketResearchConferencesConsultingTotal
United States and Canada$1,949,282 $74,098 $173,806 $2,197,186 
Europe, Middle East and Africa709,230 25,156 92,528 $826,914 
Other International361,582 8,142 33,815 $403,539 
Total revenues$3,020,094 $107,396 $300,149 $3,427,639 

Nine Months Ended September 30, 2020
Primary Geographic MarketResearchConferencesConsultingTotal
United States and Canada$1,737,603 $16,966 $167,570 $1,922,139 
Europe, Middle East and Africa612,946 4,211 83,691 700,848 
Other International326,790 5,748 31,119 363,657 
Total revenues$2,677,339 $26,925 $282,380 $2,986,644 
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Three Months Ended September 30, 2022
Primary Geographic MarketResearchConferencesConsultingTotal
United States and Canada$771,534 $44,499 $67,194 $883,227 
Europe, Middle East and Africa245,093 18,034 26,644 289,771 
Other International131,196 14,498 13,176 158,870 
Total revenues$1,147,823 $77,031 $107,014 $1,331,868 
Three Months Ended September 30, 2021
Primary Geographic MarketResearchConferencesConsultingTotal
United States and Canada$671,517 $14,171 $56,715 $742,403 
Europe, Middle East and Africa242,273 7,975 26,707 276,955 
Other International123,334 2,269 11,321 136,924 
Total revenues$1,037,124 $24,415 $94,743 $1,156,282 
Nine Months Ended September 30, 2022
Primary Geographic MarketResearchConferencesConsultingTotal
United States and Canada$2,264,733 $139,418 $208,799 $2,612,950 
Europe, Middle East and Africa763,639 40,308 93,135 897,082 
Other International398,160 21,184 41,753 461,097 
Total revenues$3,426,532 $200,910 $343,687 $3,971,129 
Nine Months Ended September 30, 2021
Primary Geographic MarketResearchConferencesConsultingTotal
United States and Canada$1,949,282 $74,098 $173,806 $2,197,186 
Europe, Middle East and Africa709,230 25,156 92,528 826,914 
Other International361,582 8,142 33,815 403,539 
Total revenues$3,020,094 $107,396 $300,149 $3,427,639 
(1)Revenue is reported based on where the sale is fulfilled.

The Company’s revenue is generated primarily through direct sales to clients by domestic and international sales forces and a network of independent international sales agents. Most of the Company’s products and services are provided on an integrated worldwide basis and, because of this integrated delivery approach, it is not practical to precisely separate the Company’s revenue by geographic location. Accordingly, revenue information presented in the above tables is based on internal allocations, which involve certain management estimates and judgments.


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By Timing of Revenue Recognition

Three Months Ended September 30, 2021
Three Months Ended September 30, 2022Three Months Ended September 30, 2022
Timing of Revenue RecognitionTiming of Revenue RecognitionResearchConferencesConsultingTotalTiming of Revenue RecognitionResearchConferencesConsultingTotal
Transferred over time (1)Transferred over time (1)$944,206 $— $77,538 $1,021,744 Transferred over time (1)$1,045,425 $— $90,316 $1,135,741 
Transferred at a point in time (2)Transferred at a point in time (2)92,918 24,415 17,205 134,538 Transferred at a point in time (2)102,398 77,031 16,698 196,127 
Total revenuesTotal revenues$1,037,124 $24,415 $94,743 $1,156,282 Total revenues$1,147,823 $77,031 $107,014 $1,331,868 
Three Months Ended September 30, 2021Three Months Ended September 30, 2021
Timing of Revenue RecognitionTiming of Revenue RecognitionResearchConferencesConsultingTotal
Transferred over time (1)Transferred over time (1)$944,206 $— $77,538 $1,021,744 
Transferred at a point in time (2)Transferred at a point in time (2)92,918 24,415 17,205 134,538 
Total revenuesTotal revenues$1,037,124 $24,415 $94,743 $1,156,282 

Three Months Ended September 30, 2020
Timing of Revenue RecognitionResearchConferencesConsultingTotal
Transferred over time (1)$823,658 $— $73,989 $897,647 
Transferred at a point in time (2)69,061 12,738 15,172 96,971 
Total revenues$892,719 $12,738 $89,161 $994,618 

Nine Months Ended September 30, 2021
Timing of Revenue RecognitionResearchConferencesConsultingTotal
Transferred over time (1)$2,755,047 $— $247,869 $3,002,916 
Transferred at a point in time (2)265,047 107,396 52,280 424,723 
Total revenues$3,020,094 $107,396 $300,149 $3,427,639 

Nine Months Ended September 30, 2020
Nine Months Ended September 30, 2022Nine Months Ended September 30, 2022
Timing of Revenue RecognitionTiming of Revenue RecognitionResearchConferencesConsultingTotalTiming of Revenue RecognitionResearchConferencesConsultingTotal
Transferred over time (1)Transferred over time (1)$2,463,434 $— $224,027 $2,687,461 Transferred over time (1)$3,109,099 $— $281,953 $3,391,052 
Transferred at a point in time (2)Transferred at a point in time (2)213,905 26,925 58,353 299,183 Transferred at a point in time (2)317,433 200,910 61,734 580,077 
Total revenuesTotal revenues$2,677,339 $26,925 $282,380 $2,986,644 Total revenues$3,426,532 $200,910 $343,687 $3,971,129 
Nine Months Ended September 30, 2021Nine Months Ended September 30, 2021
Timing of Revenue RecognitionTiming of Revenue RecognitionResearchConferencesConsultingTotal
Transferred over time (1)Transferred over time (1)$2,755,047 $— $247,869 $3,002,916 
Transferred at a point in time (2)Transferred at a point in time (2)265,047 107,396 52,280 424,723 
Total revenuesTotal revenues$3,020,094 $107,396 $300,149 $3,427,639 

(1)Research revenues are recognized in connection with performance obligations that are satisfied over time using a time-elapsed output method to measure progress. Consulting revenues are recognized over time using labor hours as an input measurement basis.
(2)The revenues in this category are recognized in connection with performance obligations that are satisfied at the point in time that the contractual deliverables are provided to the customer.

Performance Obligations — For customer contracts that are greater than one year in duration, the aggregate amount of the transaction price allocated to performance obligations that were unsatisfied (or partially unsatisfied) as of September 30, 20212022 was approximately $3.8$4.9 billion. The Company expects to recognize $668.1 million, $2,080.5 million$0.8 billion, $2.6 billion and $1,054.5 million$1.5 billion of this revenue (most of which pertains to Research) during the remainder of 2021,2022, the year ending December 31, 20222023 and thereafter, respectively. The Company applies a practical expedient that is permitted under ASC Topic 606 and, accordingly, it does not disclose such performance obligation information for customer contracts that have original durations of one year or less. The Company’s performance obligations for contracts meeting this ASC Topic 606 disclosure exclusion primarily include: (i) stand-ready services under Research subscription contracts; (ii) holding conferences and meetings where attendees and exhibitors can participate; and (iii) providing customized Consulting solutions for clients under fixed fee and time and materials
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engagements. The remaining duration of these performance obligations is generally less than one year, which aligns with the period that the parties have enforceable rights and obligations under the affected contracts.

Customer Contract Assets and Liabilities — The timing of the recognition of revenue and the amount and timing of the Company’s billings and cash collections, including upfront customer payments, result in the recognition of both assets and liabilities on the Company’s consolidated balance sheet.Condensed Consolidated Balance Sheets. The table below provides information regarding certain of the Company’s balance sheet accounts that pertain to its contracts with customers (in thousands).

September 30,December 31,
20212020
Assets:
Fees receivable, gross (1)$975,966 $1,251,508 
Contract assets recorded in Prepaid expenses and other current assets (2)$24,318 $14,440 
Contract liabilities:
Deferred revenues (current liability) (3)$2,028,908 $1,974,548 
Non-current deferred revenues recorded in Other liabilities (3)52,043 26,754 
Total contract liabilities$2,080,951 $2,001,302 
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September 30,December 31,
20222021
Assets:
Fees receivable, gross (1)$1,054,640 $1,371,680 
Contract assets recorded in Prepaid expenses and other current assets (2)$23,474 $20,054 
Contract liabilities:
Deferred revenues (current liability) (3)$2,229,648 $2,238,035 
Non-current deferred revenues recorded in Other liabilities (3)31,049 48,176 
Total contract liabilities$2,260,697 $2,286,211 
(1)Fees receivable represent an unconditional right to payment from the Company’s customers and include both billed and unbilled amounts.
(2)Contract assets represent recognized revenue for which the Company does not have an unconditional right to payment as of the balance sheet date because the project may be subject to a progress billing milestone or some other billing restriction.restrictions.
(3)Deferred revenues represent amounts (i) for which the Company has received an upfront customer payment or (ii) that pertain to recognized fees receivable. Both situations occur before the completion of the Company’s performance obligation(s).

The Company recognized revenue of $818.4$931.6 million and $681.6$818.4 million during the three months ended September 30, 20212022 and 2020,2021, respectively, and $1,505.4 million$1.8 billion and $1,354.2 million$1.5 billion during the nine months ended September 30, 20212022 and 2020,2021, respectively, that was attributable to deferred revenues that were recorded at the beginning of each such period. Those amounts primarily consisted of (i) Research revenues that were recognized ratably as control of the goods or services passed to the customer and (ii) Conferences revenue pertaining to conferences and meetings that occurred during the reporting periods. During each of the three and nine months ended September 30, 20212022 and 2020,2021, the Company did not record any material impairments related to its contract assets.

Note 5 — Computation of Earnings Per Share

Basic earnings per share (“EPS”) is computed by dividing net income by the weighted average number of shares of Common Stock outstanding during the period. Diluted EPS reflects the potential dilution of securities that could share in earnings. Potential shares of common stock are excluded from the computation of diluted earnings per share when their effect would be anti-dilutive.

The table below sets forth the calculation of basic and diluted income per share for the periods indicated (in thousands, except per share data).
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Three Months EndedNine Months EndedThree Months EndedNine Months Ended
September 30,September 30, September 30,September 30,
2021202020212020 2022202120222021
Numerator:Numerator:    Numerator:    
Net income used for calculating basic and diluted income per shareNet income used for calculating basic and diluted income per share$148,865 $16,964 $584,201 $147,138 Net income used for calculating basic and diluted income per share$173,545 $148,865 $550,985 $584,201 
Denominator:Denominator:    Denominator:    
Weighted average common shares used in the calculation of basic income per shareWeighted average common shares used in the calculation of basic income per share83,566 89,378 85,87789,307Weighted average common shares used in the calculation of basic income per share79,259 83,566 80,51685,877
Dilutive effect of outstanding awards associated with stock-based compensation plans (1)Dilutive effect of outstanding awards associated with stock-based compensation plans (1)1,200 577 1,048695Dilutive effect of outstanding awards associated with stock-based compensation plans (1)800 1,200 8571,048
Shares used in the calculation of diluted income per shareShares used in the calculation of diluted income per share84,766 89,955 86,92590,002Shares used in the calculation of diluted income per share80,059 84,766 81,37386,925
Basic income per shareBasic income per share$1.78 $0.19 $6.80 $1.65 Basic income per share$2.19 $1.78 $6.84 $6.80 
Diluted income per shareDiluted income per share$1.76 $0.19 $6.72 $1.63 Diluted income per share$2.17 $1.76 $6.77 $6.72 
(1)Certain potential shares of common stockoutstanding awards associated with stock-based compensation plans were not included in the computation of diluted income per share because the effect would have been anti-dilutive. ForThese anti-dilutive outstanding awards associated with stock-based compensation plans totaled approximately 0.1 million for both of the three and nine months ended September 30, 2020, approximately 0.5 million and 0.8 million shares of common stock equivalents, respectively, were excluded from the calculation of diluted income per share because they were anti-dilutive.2022. For both of the three and nine months ended September 30, 2021, the number of anti-dilutive shares was de minimis.

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Note 6 — Stock-Based Compensation

The Company grants stock-based compensation awards as an incentive for employees and directors to contribute to the Company’s long-term success. The Company currently awards stock-settled stock appreciation rights, service-based and performance-based restricted stock units, and common stock equivalents. As of September 30, 2021,2022, the Company had 4.23.9 million shares of its common stock, par value $0.0005 per share, (the “Common Stock”) available for stock-based compensation awards under its current Long-Term Incentive Plan as amended and restated in January 2019 (the “Plan”).

The tables below summarize the Company’s stock-based compensation expense by award type and expense category line item during the periods indicated (in millions).
Three Months EndedNine Months EndedThree Months EndedNine Months Ended
September 30,September 30, September 30,September 30,
Award typeAward type2021202020212020Award type2022202120222021
Stock appreciation rightsStock appreciation rights$2.1 $2.1 $6.1 $5.7 Stock appreciation rights$2.2 $2.1 $6.6 $6.1 
Restricted stock units (2)Restricted stock units (2)17.1 13.2 75.0 50.0 Restricted stock units (2)18.6 17.1 70.4 75.0 
Common stock equivalentsCommon stock equivalents0.2 0.2 0.6 0.6 Common stock equivalents0.2 0.2 0.6 0.6 
Total (1)Total (1)$19.4 $15.5 $81.7 $56.3 Total (1)$21.0 $19.4 $77.6 $81.7 

Three Months EndedNine Months EndedThree Months EndedNine Months Ended
September 30,September 30, September 30,September 30,
Expense category line itemExpense category line item2021202020212020Expense category line item2022202120222021
Cost of services and product developmentCost of services and product development$6.9 $6.1 $28.6 $25.3 Cost of services and product development$7.6 $6.9 $27.0 $28.6 
Selling, general and administrativeSelling, general and administrative12.5 9.4 53.1 31.0 Selling, general and administrative13.4 12.5 50.6 53.1 
Total (1) (2)Total (1) (2)$19.4 $15.5 $81.7 $56.3 Total (1) (2)$21.0 $19.4 $77.6 $81.7 

(1)Includes chargescosts of $5.5$5.4 million and $3.4$5.5 million during the three months ended September 30, 20212022 and 2020,2021, respectively, and $38.3$32.7 million and $20.2$38.3 million during the nine months ended September 30, 20212022 and 2020,2021, respectively, for awards to retirement-eligible employees. Those awards vest on an accelerated basis.
(2)On February 5, 2020, prior to the COVID-19 related shutdown in the U.S., the Compensation Committee (“Committee”) of the Board of Directors of the Company established performance measures for the performance-based restricted stock units (the “PSUs”) awarded to the Company’s executive officers in 2020 under the Plan. Based on preliminary corporate performance results for the 2020 performance measures, the 2020 PSUs would have been earned at 50% of target.
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However, on February 3, 2021, the Committee determined to use its discretion under the Plan to approve a payout at 95% of target. In deciding to exercise this discretion to adjust the performance-based RSUPSU payout, the Committee considered the Company’s strong overall performance in 2020 despite the significant negative impact of the COVID-19 pandemic. As a result of the modification, the Company recognized $6.5 million of incremental compensation cost during the nine months ended September 30, 2021.

Note 7 — Segment Information

The Company’s products and services are delivered through 3three segments – Research, Conferences and Consulting, as described below.

Research equips executives and their teams from every function and across all industries with actionable, objective insight, guidance and tools. Our experienced experts deliver all this value informed by an unmatched combination of practitioner-sourced and data-driven research to help our clients address their mostmission critical priorities.

Conferences provides executives and teams across an organization the opportunity to learn, share and network. From our Gartner Symposium/Xpo series, to industry-leading conferences focused on specific business roles and topics, to peer-driven sessions, our offerings enable attendees to experience the best of Gartner insight and guidance.

Consulting serves senior executives leading technology-driven strategic initiatives leveraging the power of Gartner’s actionable, objective insight. Through custom analysis and on-the-ground support we enable optimized technology investments and stronger performance on our clients’ mostmission critical priorities.
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The Company evaluates segment performance and allocates resources based on gross contribution margin. Gross contribution, as presented in the tables below, is defined as operating income or loss excluding certain Cost of services and product development expenses, Selling, general and administrative expenses, Depreciation, Amortization of intangibles, and Acquisition and integration charges. Certain bonus and fringe benefit costs included in consolidated Cost of services and product development are not allocated to segment expense. The accounting policies used by the reportable segments are the same as those used by the Company. There are no intersegment revenues. The Company does not identify or allocate assets, including capital expenditures, by reportable segment. Accordingly, assets are not reported by segment because the information is not available by segment and is not reviewed in the evaluation of segment performance or in making decisions regarding the allocation of resources.

The tables below present information about the Company’s reportable segments for the periods indicated (in thousands).

Three Months Ended September 30, 2022Three Months Ended September 30, 2022ResearchConferencesConsultingConsolidated
RevenuesRevenues$1,147,823 $77,031 $107,014 $1,331,868 
Gross contributionGross contribution848,438 40,318 37,213 925,969 
Corporate and other expensesCorporate and other expenses   (672,551)
Operating incomeOperating income   $253,418 
Three Months Ended September 30, 2021Three Months Ended September 30, 2021ResearchConferencesConsultingConsolidatedThree Months Ended September 30, 2021ResearchConferencesConsultingConsolidated
RevenuesRevenues$1,037,124 $24,415 $94,743 $1,156,282 Revenues$1,037,124 $24,415 $94,743 $1,156,282 
Gross contributionGross contribution769,091 11,456 30,972 811,519 Gross contribution769,091 11,456 30,972 811,519 
Corporate and other expensesCorporate and other expenses   (581,298)Corporate and other expenses(581,298)
Operating incomeOperating income   $230,221 Operating income$230,221 

Three Months Ended September 30, 2020ResearchConferencesConsultingConsolidated
Revenues$892,719 $12,738 $89,161 $994,618 
Gross contribution642,328 2,044 28,161 672,533 
Corporate and other expenses   (584,883)
Operating income   $87,650 

Nine Months Ended September 30, 2022ResearchConferencesConsultingConsolidated
Revenues$3,426,532 $200,910 $343,687 $3,971,129 
Gross contribution2,541,782 110,968 138,448 2,791,198 
Corporate and other expenses(2,023,411)
Operating income   $767,787 
Nine Months Ended September 30, 2021ResearchConferencesConsultingConsolidated
Revenues$3,020,094 $107,396 $300,149 $3,427,639 
Gross contribution2,235,594 67,954 112,840 2,416,388 
Corporate and other expenses(1,686,041)
Operating income$730,347 


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Nine Months Ended September 30, 2020ResearchConferencesConsultingConsolidated
Revenues$2,677,339 $26,925 $282,380 $2,986,644 
Gross contribution1,928,422 (15,246)91,086 2,004,262 
Corporate and other expenses   (1,692,242)
Operating income   $312,020 

The table below provides a reconciliation of total segment gross contribution to net income for the periods indicated (in thousands).
Three Months EndedNine Months EndedThree Months EndedNine Months Ended
September 30,September 30,September 30,September 30,
20212020202120202022202120222021
Total segment gross contributionTotal segment gross contribution$811,519 $672,533 $2,416,388 $2,004,262 Total segment gross contribution$925,969 $811,519 $2,791,198 $2,416,388 
Costs and expenses:Costs and expenses:Costs and expenses:
Cost of services and product development - unallocated (1)Cost of services and product development - unallocated (1)14,474 7,682 33,255 11,214 Cost of services and product development - unallocated (1)10,938 14,474 38,474 33,255 
Selling, general and administrativeSelling, general and administrative512,573 521,508 1,488,324 1,512,987 Selling, general and administrative613,031 512,573 1,835,846 1,488,324 
Depreciation and amortizationDepreciation and amortization52,480 53,971 160,749 162,603 Depreciation and amortization47,251 52,480 143,264 160,749 
Acquisition and integration chargesAcquisition and integration charges1,771 1,722 3,713 5,438 Acquisition and integration charges1,331 1,771 5,827 3,713 
Operating incomeOperating income230,221 87,650 730,347 312,020 Operating income253,418 230,221 767,787 730,347 
Interest expense and other, netInterest expense and other, net(31,388)(28,669)(73,119)(97,228)Interest expense and other, net(21,356)(31,388)(44,715)(73,119)
Gain on event cancellation insurance claimsGain on event cancellation insurance claims— — 135,545 — Gain on event cancellation insurance claims— — — 135,545 
Loss on extinguishment of debt— (44,814)— (44,814)
Less: Provision (benefit) for income taxes49,968 (2,797)208,572 22,840 
Less: Provision for income taxesLess: Provision for income taxes58,517 49,968 172,087 208,572 
Net incomeNet income$148,865 $16,964 $584,201 $147,138 Net income$173,545 $148,865 $550,985 $584,201 
(1)The unallocated amounts consist of certain bonus and fringe costs recorded in consolidated Cost of services and product development that are not allocated to segment expense. The Company’s policy is to allocate bonuses to segments at 100% of a segment employee’s target bonus. Amounts above or below 100% are absorbed by corporate.

Note 8 — Debt

The Company’s total outstanding borrowings are summarized in the table below (in thousands).
September 30,December 31,September 30,December 31,
DescriptionDescription20212020Description20222021
2020 Credit Agreement - Term loan facility (1)2020 Credit Agreement - Term loan facility (1)$288,800 $395,000 2020 Credit Agreement - Term loan facility (1)$284,000 $287,600 
2020 Credit Agreement - Revolving credit facility (1), (2)2020 Credit Agreement - Revolving credit facility (1), (2)— 5,000 2020 Credit Agreement - Revolving credit facility (1), (2)— — 
Senior Notes due 2028 (“2028 Notes”) (3)Senior Notes due 2028 (“2028 Notes”) (3)800,000 800,000 Senior Notes due 2028 (“2028 Notes”) (3)800,000 800,000 
Senior Notes due 2029 (“2029 Notes”) (4)Senior Notes due 2029 (“2029 Notes”) (4)600,000 — Senior Notes due 2029 (“2029 Notes”) (4)600,000 600,000 
Senior Notes due 2030 (“2030 Notes”) (5)Senior Notes due 2030 (“2030 Notes”) (5)800,000 800,000 Senior Notes due 2030 (“2030 Notes”) (5)800,000 800,000 
Other (6)Other (6)5,661 6,046 Other (6)5,135 5,531 
Principal amount outstanding (7)Principal amount outstanding (7)2,494,461 2,006,046 Principal amount outstanding (7)2,489,135 2,493,131 
Less: deferred financing fees (8)Less: deferred financing fees (8)(31,492)(27,245)Less: deferred financing fees (8)(26,947)(30,367)
Net balance sheet carrying amountNet balance sheet carrying amount$2,462,969 $1,978,801 Net balance sheet carrying amount$2,462,188 $2,462,764 
(1)The contractual annualized interest rate as of September 30, 20212022 on the 2020 Credit Agreement Term loan facility and the revolvingRevolving credit facility was 1.50%4.50%, which consisted of a floating Eurodollar base rate of 0.125%3.125% plus a margin of 1.375%. However, the Company has interest rate swap contracts that effectively convert the floating Eurodollar base rates on outstanding amounts to a fixed base rate.
(2)The Company had approximately $1.0 billion of available borrowing capacity on the 2020 Credit Agreement revolver (not including the expansion feature) as of September 30, 2021.2022.
(3)Consists of $800.0 million principal amount of 2028 Notes outstanding. The 2028 Notes bear interest at a fixed rate of 4.50% and mature on July 1, 2028.
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(4)Consists of $600.0 million principal amount of 2029 Notes outstanding. The 2029 Notes bear interest at a fixed rate of 3.625% and mature on June 15, 2029.
(5)Consists of $800.0 million principal amount of 2030 Notes outstanding. The 2030 Notes bear interest at a fixed rate of 3.75% and mature on October 1, 2030.
(6)Consists of 2two State of Connecticut economic development loans. One of the loans originated in 2012, has a 10-year maturity and the outstanding balance of $0.7$0.1 million as of September 30, 20212022 bears interest at a fixed rate of 3.00%. The second loan, originated in 2019, has a 10-year maturity and bears interest at a fixed rate of 1.75%. Both of these loans may be repaid at any time by the Company without penalty.
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(7)The weighted average annual effective rate on the Company’s outstanding debt for the three and nine months ended September 30, 2021,2022, including the effects of its interest rate swaps discussed below, was 4.76%4.68% and 4.90%4.69%, respectively.
(8)Deferred financing fees are being amortized to Interest expense, net over the term of the related debt obligation.

2029 Notes

On June 18, 2021, the Company issued $600.0 million aggregate principal amount of 3.625% Senior Notes due 2029. The 2029 Notes were issued pursuant to an indenture, dated as of June 18, 2021 (the “2029 Note Indenture”), among the Company, the guarantors party thereto and U.S. Bank National Association, as trustee (the “Trustee”).trustee.

The 2029 Notes were issued at an issue price of 100.0% and bear interest at a rate of 3.625% per annum. Interest on the 2029 Notes is payable on June 15 and December 15 of each year, beginning on December 15, 2021. The 2029 Notes will mature on June 15, 2029. The Company used a portion of the net proceeds of the 2029 Notes (i) to repay $100.0 million of the outstanding borrowings under the Company’s existing term loan facility and (ii) to pay related fees and expenses. The Company intends to use the remaining net proceeds of the 2029 Notes for general corporate purposes.

The Company may redeem some or all of the 2029 Notes at any time on or after June 15, 2024 for cash at the redemption prices set forth in the 2029 Notes Indenture, plus accrued and unpaid interest to, but excluding, the redemption date. Prior to June 15, 2024, the Company may redeem up to 40% of the aggregate principal amount of the 2029 Notes in connection with the proceeds of certain equity offerings, at a redemption price of 103.625% plus accrued and unpaid interest to, but excluding, the redemption date. In addition, the Company may redeemor some or all of the 2029 Notes priorwith a “make-whole” premium, in each case subject to June 15, 2024, at a redemption price of 100% of the principal amount ofterms set forth in the 2029 Notes plus accrued and unpaid interest to, but excluding, the redemption date, plus a “make-whole” premium. If the Company experiences specific kinds of change of control and a ratings decline, it will be required to offer to repurchase the 2029 Notes at a price equal to 101% of the principal amount thereof plus accrued and unpaid interest to, but excluding, the repurchase date.

The 2029 Notes are the Company’s general unsecured senior obligations, and are effectively subordinated to all of the Company’s existing and future secured indebtedness to the extent of the value of the collateral securing such indebtedness, structurally subordinated to all existing and future indebtedness and other liabilities of the Company’s non-guarantor subsidiaries, equal in right of payment to all of the Company’s and Company’s guarantor subsidiaries’ existing and future senior indebtedness and senior in right of payment to all of the Company’s future subordinated indebtedness, if any. The 2029 Notes are jointly and severally guaranteed on a senior unsecured basis by certain of the Company’s domestic subsidiaries that have outstanding indebtedness or guarantee other specified indebtedness.

The 2029 Notes Indenture contains covenants that limit, among other things, the Company’s ability and the ability of some of the Company’s subsidiaries to:

create liens; and
merge or consolidate with other entities.

These covenants will be subject to a number of exceptions and qualifications.

The 2029 Notes Indenture also provides for events of default, which, if any of them occurs, would permit or require the principal, premium, if any, and interest on all the then outstanding 2029 Notes issued under the Indenture to be due and payable.Note Indenture.

2030 Notes

On September 28, 2020, the Company issued $800.0 million aggregate principal amount of 3.75% Senior Notes due 2030. The 2030 Notes were issued pursuant to an indenture, dated as of September 28, 2020 (the “2030 Note Indenture”), among the Company, the guarantors party thereto and U.S. Bank National Association, as trustee.

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The 2030 Notes were issued at an issue price of 100.0% and bear interest at a rate of 3.75% per annum. Interest on the 2030 Notes is payable on April 1 and October 1 of each year, beginning on April 1, 2021. The 2030 Notes will mature on October 1, 2030.

The Company may redeem some or all of the 2030 Notes at any time on or after October 1, 2025 for cash at the redemption prices set forth in the 2030 Note Indenture, plus accrued and unpaid interest to, but excluding, the redemption date. Prior to October 1, 2025, the Company may redeem up to 40% of the aggregate principal amount of the 2030 Notes in connection with certain equity offerings, or some or all of the 2030 Notes with a “make-whole” premium, in each case subject to the terms set forth in the 2030 Note Indenture.

2028 Notes

On June 22, 2020, the Company issued $800.0 million aggregate principal amount of 4.50% Senior Notes due 2028. The 2028 Notes were issued pursuant to an indenture, dated as of June 22, 2020 (the “2028 Note Indenture”), among the Company, the guarantors party thereto and U.S. Bank National Association, as trustee.

The 2028 Notes were issued at an issue price of 100.0% and bear interest at a rate of 4.50% per annum. Interest on the 2028 Notes is payable on January 1 and July 1 of each year, beginning on January 1, 2021. The 2028 Notes will mature on July 1, 2028.

The Company may redeem some or all of the 2028 Notes at any time on or after July 1, 2023 for cash at the redemption prices set forth in the 2028 Note Indenture, plus accrued and unpaid interest to, but excluding, the redemption date. Prior to July 1, 2023, the Company may redeem up to 40% of the aggregate principal amount of the 2028 Notes in connection with certain equity offerings, or some or all of the 2028 Notes with a “make-whole” premium, in each case subject to the terms set forth in the 2028 Note Indenture.

2020 Credit Agreement

On September 28, 2020, theThe Company entered into an agreement among the Company, as borrower, the lenders party thereto and JPMorgan Chase Bank, N.A., as administrative agent (the “Administrative Agent,” and such agreement, the “2020 Credit Agreement”), which amended and restated the Company’s existinghas a credit facility dated as of June 17, 2016 (as amended, supplemented or otherwise modified from time to time, the “2016 Credit Agreement”).

The 2020 Credit Agreementthat currently provides for a $400.0 million senior secured five-year termTerm loan facility and a $1.0 billion senior secured five-year revolving facility. The term and revolving facilities may be increased, at the Company’s option and under certain conditions, by up to an additional $1.0 billion in the aggregate plus additional amounts subject to the satisfaction of certain conditions, including a maximum secured leverage ratio. The term loan will be repaid in consecutive quarterly installments commencing December 31, 2020, plus a final payment due on September 28, 2025, and may be prepaid at any time without penalty or premium (other than applicable breakage costs) at the option of the Company. The revolvingRevolving credit facility may be used for loans, and up to $75.0 million may be used for letters of credit.(the “2020 Credit Agreement”). The revolving loans may be borrowed, repaid and re-borrowed until September 28, 2025, at which time all amounts borrowed must be repaid.

On September 28, 2020, the Company drew down $400.0 million in term loans. The initial drawdown was used to refinance the outstanding amounts under the 2016 Credit Agreement. Additional amounts drawn down under the 2020 Credit Agreement will be used for general corporate purposes,contains certain customary restrictive loan covenants, including, the funding of acquisitions, payment of capital expenditures and the repurchase of shares. The Company usedamong others, financial covenants that apply a portion of the net proceeds from the issuance of the 2029 Notes to repay $100.0 million of the outstanding borrowings under the term loan facility in June 2021.

The Company’s obligations under the 2020 Credit Agreement are guaranteed, on a secured basis, by certain existing and future direct and indirect U.S. subsidiaries. The Company’s obligations under the 2020 Credit Agreement and the guarantees of the subsidiary guarantors are secured by first priority security interests in substantially all of the assets of the Company and the subsidiary guarantors. The security and pledges are subject to certain exceptions.

Loans under the 2020 Credit Agreement bear interest at a rate equal to, at the Company’s option, either (i) the greatest of: (x) the Wall Street Journal prime rate; (y) the average rate on Federal Reserve Board of New York rate plus 1/2 of 1%; and (z) and the adjusted LIBO rate (adjusted for statutory reserves) for a one-month interest period plus 1%, in each case plus a margin equal to between 0.125% and 1.25% depending on the Company’smaximum consolidated leverage ratio and a minimum consolidated interest expense coverage ratio. The Company was in compliance with all financial covenants as of the end of the four consecutive fiscal quarters most recently ended, or (ii) the adjusted LIBO rate (adjusted for statutory reserves) plus a margin equal to between 1.125% and 2.25%, depending on the Company’s leverage ratio as of the end of the four consecutive fiscal quarters most recently ended. The commitment fee payable on the unused portion of the revolving credit facility is equal toSeptember 30, 2022.
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between 0.175%
The Term loan is being repaid in consecutive quarterly installments that commenced on December 31, 2020, plus a final payment to be made on September 28, 2025. The Revolving credit facility may be borrowed, repaid and 0.40% based on utilization of the revolving credit facility. The Company has also agreed to pay customary letter of credit fees.re-borrowed through September 28, 2025, at which all then-outstanding amounts must be repaid.

Interest Rate Swaps

As of September 30, 2021,2022, the Company had 4one fixed-for-floating interest rate swap contractscontract with a total notional value of $1.4 billion$350.0 million that mature throughmatures in 2025. The Company pays a base fixed rates on these swaps ranging from 2.13% torate of 3.04% and in return receives a floating Eurodollar base rate on 30-day notional borrowings. In June 2022, the Company terminated a fixed-for-floating interest rate swap contract with a notional value of $350.0 million, and received proceeds of $0.5 million. The Company had two other fixed-for-floating interest rate swap contracts with a total notional value of $700.0 million that matured during the three months ended March 31, 2022.

As a result of the payment under the then outstanding 2016 Credit Agreement term loan and revolving credit facility,Effective June 30, 2020, the Company de-designated all of its interest rate swaps effective June 30, 2020.and discontinued hedge accounting. Accordingly, hedge accounting is not applicable, and subsequent changes to the fair value of the interest rate swaps are recorded in Other income, (expense), net. The amounts previously recorded in Accumulated other comprehensive loss are amortized into Interest expense, net over the terms of the hedged forecasted interest payments. As of September 30, 2021, $82.32022, $57.5 million is remaining in Accumulated other comprehensive loss, net. The interest rate swaps had an unrealized fair value of $10.3 million and a negative unrealized fair values (liabilities)value (liability) of $70.7 million and $109.2$53.7 million as of September 30, 20212022 and December 31, 2020,2021, respectively, of which $61.8$43.2 million and $78.1$56.3 million were recorded in Accumulated other comprehensive loss, net of tax effect, as of September 30, 20212022 and December 31, 2020,2021, respectively. See Note 12 — Fair Value Disclosures for the determination of the fair values of Company’s interest rate swaps.

Note 9 — Equity

Share Repurchase Authorization

In 2015, the Company’s Board of Directors (the “Board”) authorized a share repurchase program to repurchase up to $1.2 billion of the Company’s common stock. The Board authorized incremental share repurchases of up to an additional $300.0 million, $500.0 million$1.6 billion and $800.0 million$1.0 billion of the Company’s common stock in February 2021, Aprilduring 2021 and July 2021,the first half of 2022, respectively. $776.3As of September 30, 2022, $612.8 million remained available under the share repurchase program as of September 30, 2021.program. The Company may repurchase its common stock from time-to-time in amounts, at prices and in the manner that the Company deems appropriate, subject to the availability of stock, prevailing market conditions, the trading price of the stock, the Company’s financial performance and other conditions. Repurchases may be made through open market purchases (which may include repurchase plans designed to comply with Rule 10b5-1 of the Securities Exchange Act of 1934, as amended), accelerated share repurchases, private transactions or other transactions and will be funded by cash on hand and borrowings. Repurchases may also be made from time-to-time in connection with the settlement of the Company’s stock-based compensation awards.

The Company’s share repurchase activity is presented in the table below for the periods indicated.
Three Months EndedNine Months EndedThree Months EndedNine Months Ended
September 30,September 30, September 30,September 30,
2021202020212020 2022202120222021
Number of shares repurchased (1)Number of shares repurchased (1)1,255,218 17,167 6,624,634 440,873 Number of shares repurchased (1)375,076 1,255,218 3,783,922 6,624,634 
Cash paid for repurchased shares (in thousands) (2)Cash paid for repurchased shares (in thousands) (2)$355,458 $2,255 $1,438,808 $76,117 Cash paid for repurchased shares (in thousands) (2)$96,534 $355,458 $1,026,414 $1,438,808 
(1)The average purchase price for repurchased shares was $290.54$254.71 and $131.35$290.54 for the three months ended September 30, 20212022 and 2020,2021, respectively, and $219.00$272.84 and $149.97$219.00 for the nine months ended September 30, 20212022 and 2020,2021, respectively. The repurchased shares during the three months ended September 30, 2021 included purchases for both open market purchases and stock-based compensation award settlements. All of the shares repurchased during the three months ended September 30, 2020 related to the settlement of the Company's stock-based compensation awards. The repurchased shares during the nine months ended September 30, 20212022 and 20202021 included purchases for both open market purchases and stock-based compensation award settlements.
(2)The cash paid for repurchased shares during the nine months ended September 30, 2022 excluded $6.0 million of open market purchases with trade dates in September 2022 that settled in October 2022. The cash paid for repurchased shares during the nine months ended September 30, 2021 included $8.0 million of open market purchases with trade dates in December 2020 that settled in January 2021 and excluded $20.0 million of open market purchases with trade dates in September 2021 that settled in October 2021.
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The cash paid for repurchased shares during the ninethree months ended September 30, 20202022 included $10.0$7.0 million of open market purchases with trade dates in December 2019June 2022 that settled in January 2020.July 2022, and excluded $6.0 million of open market purchases with trade dates in September 2022 that settled in October 2022. The cash paid for repurchased shares during the three months ended September 30, 2021 included $10.8 million of open market purchases with trade dates in June 2021 that settled in July 2021, and excluded $20.0 million of open market purchases with trade dates in September 2021 that settled in October 2021.

Accumulated Other Comprehensive Loss, net (“AOCL”)

The tables below provide information about the changes in AOCL by component and the related amounts reclassified out of AOCL to income during the periods indicated (net of tax, in thousands) (1).
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Three Months Ended September 30, 2022
 Interest Rate
Swaps
Defined
Benefit
Pension Plans
Foreign
Currency
Translation
Adjustments
Total
Balance – June 30, 2022$(47,084)$(6,767)$(50,665)$(104,516)
Other comprehensive income (loss) activity during the period:  
  Change in AOCL before reclassifications to income— — (29,961)(29,961)
  Reclassifications from AOCL to income (2), (3)3,886 43 — 3,929 
Other comprehensive income (loss), net3,886 43 (29,961)(26,032)
Balance – September 30, 2022$(43,198)$(6,724)$(80,626)$(130,548)

Three Months Ended September 30, 2021
 Interest Rate
Swaps
Defined
Benefit
Pension Plans
Foreign
Currency
Translation
Adjustments
Total
Balance – June 30, 2021$(67,377)$(9,102)$(6,499)$(82,978)
Other comprehensive income (loss) activity during the period:
  Change in AOCL before reclassifications to income— — (6,488)(6,488)
  Reclassifications from AOCL to income (2), (3)5,529 100 — 5,629 
Other comprehensive income (loss), net5,529 100 (6,488)(859)
Balance – September 30, 2021$(61,848)$(9,002)$(12,987)$(83,837)

ThreeNine Months Ended September 30, 20202022
Interest Rate
Swaps
Defined
Benefit
Pension Plans
Foreign
Currency
Translation
Adjustments
Total
Balance – December 31, 2021$(56,323)$(6,672)$(18,436)$(81,431)
Other comprehensive income (loss) activity during the period:
  Change in AOCL before reclassifications to income— (189)(62,190)(62,379)
  Reclassifications from AOCL to income (2), (3)13,125 137 — 13,262 
Other comprehensive income (loss), net13,125 (52)(62,190)(49,117)
Balance – September 30, 2022$(43,198)$(6,724)$(80,626)$(130,548)

 Interest Rate
Swaps
Defined
Benefit
Pension Plans
Foreign
Currency
Translation
Adjustments
Total
Balance – June 30, 2020$(88,996)$(8,425)$(44,754)$(142,175)
Other comprehensive income (loss) activity during the period:
  Change in AOCL before reclassifications to income(1,033)— 7,498 6,465 
  Reclassifications from AOCL to income (2), (3)5,412 85 — 5,497 
Other comprehensive income (loss), net4,379 85 7,498 11,962 
Balance – September 30, 2020$(84,617)$(8,340)$(37,256)$(130,213)
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Nine Months Ended September 30, 2021
 Interest Rate
Swaps
Defined
Benefit
Pension Plans
Foreign
Currency
Translation
Adjustments
Total
Balance – December 31, 2020$(78,104)$(9,309)$(11,815)$(99,228)
Other comprehensive income (loss) activity during the period:  
  Change in AOCL before reclassifications to income— — (1,172)(1,172)
  Reclassifications from AOCL to income (2), (3)16,256 307 — 16,563 
Other comprehensive income (loss), net16,256 307 (1,172)15,391 
Balance at September 30, 2021$(61,848)$(9,002)$(12,987)$(83,837)

Nine Months Ended September 30, 2020
Interest Rate
Swaps
Defined
Benefit
Pension Plans
Foreign
Currency
Translation
Adjustments
TotalInterest Rate
Swaps
Defined
Benefit
Pension Plans
Foreign
Currency
Translation
Adjustments
Total
Balance – December 31, 2019$(47,164)$(8,584)$(22,190)$(77,938)
Balance – December 31, 2020Balance – December 31, 2020$(78,104)$(9,309)$(11,815)$(99,228)
Other comprehensive income (loss) activity during the period:Other comprehensive income (loss) activity during the period:Other comprehensive income (loss) activity during the period:
Change in AOCL before reclassifications to income Change in AOCL before reclassifications to income(58,022)— (15,066)(73,088) Change in AOCL before reclassifications to income— — (1,172)(1,172)
Reclassifications from AOCL to income (2), (3) Reclassifications from AOCL to income (2), (3)20,569 244 — 20,813  Reclassifications from AOCL to income (2), (3)16,256 307 — 16,563 
Other comprehensive income (loss), netOther comprehensive income (loss), net(37,453)244 (15,066)(52,275)Other comprehensive income (loss), net16,256 307 (1,172)15,391 
Balance – September 30, 2020$(84,617)$(8,340)$(37,256)$(130,213)
Balance – September 30, 2021Balance – September 30, 2021$(61,848)$(9,002)$(12,987)$(83,837)
(1)Amounts in parentheses represent debits (deferred losses).
(2)$7.45.2 million and $7.2$7.4 million of the reclassifications related to interest rate swaps (cash flow hedges) were recorded in Interest expense, net, for the three months ended September 30, 2022 and 2021, and 2020, respectively. $21.7$17.5 million and $17.7
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$21.7 million of the reclassifications related to interest rate swaps (cash flow hedges) were recorded in Interest expense, net, for the nine months ended September 30, 2022 and 2021, and 2020, respectively. In addition, as a result of the interest rate swaps de-designation, the Company reclassified $10.3 million to Other income (expense), net, during the three months ended June 30, 2020. See Note 8 — Debt and Note 11 — Derivatives and Hedging for information regarding the cash flow hedges.
(3)The reclassifications related to defined benefit pension plans were recorded in Other income, (expense), net.

The estimated net amount of the existing losses on the Company’s interest rate swaps that are reported in Accumulated other comprehensive loss, net at September 30, 20212022 that is expected to be reclassified into earnings within the next 12 months is $24.9$20.3 million.

Note 10 — Income Taxes

The provision for income taxes was $58.5 million and $50.0 million for the three months ended September 30, 2022 and 2021, respectively, and 2020 was an expense of $50.0$172.1 million and a benefit of $2.8$208.6 million respectively. The provision for income taxes for the nine months ended September 30, 20212022 and 2020 was an expense of $208.6 million and $22.8 million,2021, respectively.

The effective income tax rate was an expense of25.2% and 25.1% and a benefit of 19.7% for the three months ended September 30, 2022 and 2021, respectively, and 2020,23.8% and 26.3% for the nine months ended September 30, 2022 and 2021, respectively. The three month results for both years included movements in unrecognized tax benefits as well as changes in estimated geographical mixDuring the second quarter of earnings. The change in2021, the effectiveUnited Kingdom enacted legislation raising its corporate tax rate was largely attributablefrom 19% to differences in the relative impacts of these items period over period.

The25% effective April 2023, which led to a higher effective income tax rate was 26.3% and 13.4% for the nine months ended September 30, 2021 and 2020, respectively. In additionas compared to the items noted above, the nine month results for 2020 included benefits from intercompany sales of certain intellectual property. Approximately $28.3 million of tax benefits were recognized, representing the value of future tax deductions for amortization of the assetssame period in the acquiring jurisdiction. No such benefits were included in the nine months ended September 30, 2021. This drove an additional increase in the 2021 year to date effective income tax rate.2022.

The Company had gross unrecognized tax benefits of $132.0$158.2 million on September 30, 20212022 and $127.1$150.0 million on December 31, 2020.2021. It is reasonably possible that gross unrecognized tax benefits will decrease by approximately $10.0$30.9 million within the next twelve months due to the anticipated closure of audits and the expiration of certain statutes of limitation.

Note 11 — Derivatives and Hedging

The Company enters into a limited number of derivative contracts to mitigate the cash flow risk associated with changes in interest rates on variable-rate debt and changes in foreign exchange rates on forecasted foreign currency transactions. The Company accounts for its outstanding derivative contracts in accordance with FASB ASC Topic 815, which requires all derivatives, including derivatives designated as accounting hedges, to be recorded on the balance sheet at fair value. The tables below provide information regarding the Company’s outstanding derivative contracts as of the dates indicated (in thousands, except for number of contracts).

September 30, 2021
Derivative Contract TypeNumber of
Contracts
Notional
Amounts
Fair Value
Asset
(Liability), Net (3)
Balance
Sheet
Line Item
Unrealized
Loss Recorded
in AOCL, net of tax
Interest rate swaps (1)$1,400,000 $(42,906)Other liabilities$(61,848)
(27,823)Accrued liabilities
Foreign currency forwards (2)27 63,990 (144)Accrued liabilities— 
Total31 $1,463,990 $(70,873) $(61,848)

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December 31, 2020
September 30, 2022September 30, 2022
Derivative Contract TypeDerivative Contract TypeNumber of ContractsNotional
Amounts
Fair Value
Asset
(Liability), Net (3)
Balance
Sheet
Line Item
Unrealized
Loss Recorded
in AOCL, net of tax
Derivative Contract TypeNumber of
Contracts
Notional
Amounts
Fair Value
Asset
(Liability), Net (3)
Balance
Sheet
Line Item
Unrealized
Loss Recorded
in AOCL, net of tax
Interest rate swaps (1)Interest rate swaps (1)$1,400,000 $(74,289)Other liabilities$(78,104)Interest rate swaps (1)$350,000 $5,915 Other assets$(43,198)
(34,886)Accrued liabilities4,351 Other current assets
Foreign currency forwards (2)Foreign currency forwards (2)163 430,063 (1,514)Accrued liabilities— Foreign currency forwards (2)34 220,831 (259)Accrued liabilities— 
TotalTotal167 $1,830,063 $(110,689) $(78,104)Total35 $570,831 $10,007  $(43,198)

December 31, 2021
Derivative Contract TypeNumber of ContractsNotional
Amounts
Fair Value
Asset
(Liability), Net (3)
Balance
Sheet
Line Item
Unrealized
Loss Recorded
in AOCL, net of tax
Interest rate swaps (1)$1,400,000 $(31,942)Other liabilities$(56,323)
(21,795)Accrued liabilities
Foreign currency forwards (2)138 533,506 (91)Accrued liabilities— 
Total142 $1,933,506 $(53,828) $(56,323)
(1)As a result of the payment under the then outstanding 2016 Credit Agreement term loan and revolving credit facility,Effective June 30, 2020, the Company de-designated all of its interest rate swaps effective June 30, 2020.and discontinued hedge accounting. Accordingly, hedge accounting is not applicable, and subsequent changes to fair value of the interest rate swaps are recorded in Other income, (expense), net. The amounts previously recorded in Accumulated other comprehensive loss are amortized into Interest expense, net over the terms of the hedged forecasted interest payments. See Note 8 — Debt providesfor additional information regarding the Company’s interest rate swap contracts.
(2)The Company has foreign exchange transaction risk because it typically enters into transactions in the normal course of business that are denominated in foreign currencies that differ from the local functional currency. The Company enters into short-term foreign currency forward exchange contracts to mitigate the cash flow risk associated with changes in foreign currency rates on forecasted foreign currency transactions. These contracts are accounted for at fair value with realized and unrealized gains and losses recognized in Other income, (expense), net because the Company does not designate these contracts as hedges for accounting purposes. All of the outstanding foreign currency forward exchange contracts at September 30, 20212022 matured before October 31, 2021.2022.
(3)See Note 12 — Fair Value Disclosures for the determination of the fair values of these instruments.

At September 30, 2021,2022, all of the Company’s derivative counterparties were investment grade financial institutions. The Company did not have any collateral arrangements with its derivative counterparties and none of the derivative contracts contained credit-risk related contingent features. The table below provides information regarding amounts recognized in the accompanying Condensed Consolidated Statements of Operations for derivative contracts for the periods indicated (in thousands).

Three Months EndedNine Months EndedThree Months EndedNine Months Ended
September 30,September 30, September 30,September 30,
Amount recorded in:Amount recorded in:2021202020212020Amount recorded in:2022202120222021
Interest expense, net (1)Interest expense, net (1)$7,380 $7,165 $21,695 $17,679 Interest expense, net (1)$5,185 $7,380 $17,515 $21,695 
Other expense (income), net (2)Other expense (income), net (2)2,558 179 (11,771)22,494 Other expense (income), net (2)1,295 2,558 (17,456)(11,771)
Total expense, netTotal expense, net$9,938 $7,344 $9,924 $40,173 Total expense, net$6,480 $9,938 $59 $9,924 
(1)Consists of interest expense from interest rate swap contracts.
(2)Consists of net realized and unrealized gains and losses on foreign currency forward contracts and gains and losses on de-designated interest rate swaps. For the nine months ended September 30, 2020, Other expense (income), net included $10.3 million expense on interest rate swap contracts due to forecasted interest payments no longer being probable as a result of the payment under the then outstanding 2016 Credit Agreement term loan and revolving credit facility on June 30, 2020.

Note 12 — Fair Value Disclosures
 
The Company’s financial instruments include cash equivalents, fees receivable from customers, accounts payable and accrued liabilities, all of which are normally short-term in nature. The Company believes that the carrying amounts of these financial
23


instruments reasonably approximate their fair values due to their short-term nature. The Company’s financial instruments also include its outstanding variable-rate borrowings under the 2020 Credit Agreement. The Company believes that the carrying amounts of its variable-rate borrowings reasonably approximate their fair values because the rates of interest on those borrowings reflect current market rates of interest for similar instruments with comparable maturities.

The Company enters into a limited number of derivatives transactions but does not enter into repurchase agreements, securities lending transactions or master netting arrangements. Receivables or payables that result from derivatives transactions are recorded gross in the Company’s consolidated balance sheets.
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Condensed Consolidated Balance Sheets.

FASB ASC Topic 820 provides a framework for the measurement of fair value and a valuation hierarchy based on the transparency of inputs used in the valuation of assets and liabilities. Classification within the valuation hierarchy is based on the lowest level of input that is significant to the resulting fair value measurement. The valuation hierarchy contains three levels. Level 1 measurements consist of quoted prices in active markets for identical assets or liabilities. Level 2 measurements include significant other observable inputs such as quoted prices for similar assets or liabilities in active markets; identical assets or liabilities in inactive markets; observable inputs such as interest rates and yield curves; and other market-corroborated inputs. Level 3 measurements include significant unobservable inputs such as internally-created valuation models. TheGenerally, the Company does not currently utilize Level 3 valuation inputs to remeasure any of its assets or liabilities. However, Level 3 inputs may be used by the Company when certain long-lived assets, including identifiable intangible assets, goodwill, and right-of-use assets are measured at fair value on a nonrecurring basis when there are indicators of impairment. Additionally, Level 3 inputs may be used by the Company in its required annual impairment review of goodwill. Information regarding the periodic assessment of the Company’s goodwill is included in Note 3 — Goodwill and Intangible Assets. The Company does not typically transfer assets or liabilities between different levels of the valuation hierarchy.

The table below presents the fair values of certain financial assets and liabilities that are measured at fair value on a recurring basis in the Company's financial statements (in thousands).
DescriptionSeptember 30,
2021
December 31,
2020
Assets:  
Values based on Level 1 inputs:
Deferred compensation plan assets (1)$8,785 $2,589 
Total Level 1 inputs8,785 2,589 
Values based on Level 2 inputs:
Deferred compensation plan assets (1)89,804 85,932 
Foreign currency forward contracts (2)28 885 
Total Level 2 inputs89,832 86,817 
Total Assets$98,617 $89,406 
Liabilities:  
Values based on Level 2 inputs:
Deferred compensation plan liabilities (1)$105,831 $94,538 
Foreign currency forward contracts (2)172 2,399 
Interest rate swap contracts (3)70,729 109,175 
Total Level 2 inputs176,732 206,112 
Total Liabilities$176,732 $206,112 
DescriptionSeptember 30,
2022
December 31,
2021
Assets:  
Values based on Level 1 inputs:
Deferred compensation plan assets (1)$8,916 $7,428 
Total Level 1 inputs8,916 7,428 
Values based on Level 2 inputs:
Deferred compensation plan assets (1)75,391 96,627 
Foreign currency forward contracts (2)48 1,122 
Interest rate swap contracts (3)10,266 — 
Total Level 2 inputs85,705 97,749 
Total Assets$94,621 $105,177 
Liabilities:  
Values based on Level 2 inputs:
Deferred compensation plan liabilities (1)$90,402 $110,861 
Foreign currency forward contracts (2)307 1,213 
Interest rate swap contracts (3)— 53,737 
Total Level 2 inputs90,709 165,811 
Total Liabilities$90,709 $165,811 
(1)The Company has a deferred compensation plan for the benefit of certain highly compensated officers, managers and other key employees. The assets consist of investments in money market funds, mutual funds and company-owned life insurance contracts, which are valued based on Level 1 or Level 2 inputs. The related deferred compensation plan liabilities are recorded at fair value, or the estimated amount needed to settle the liability, which the Company considers to be a Level 2 input.
(2)The Company enters into foreign currency forward exchange contracts to hedge the effects of adverse fluctuations in foreign currency exchange rates (see Note 11 — Derivatives and Hedging). Valuation of these contracts is based on observable foreign currency exchange rates in active markets, which the Company considers to be a Level 2 input.
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(3)The Company has interest rate swap contracts that hedge the risk of variability from interest payments on its borrowings (see Note 8 — Debt). The fair values of interest rate swaps are based on mark-to-market valuations prepared by a third-party broker. Those valuations are based on observable interest rates from recently executed market transactions and other observable market data, which the Company considers to be Level 2 inputs. The Company independently corroborates the reasonableness of the valuations prepared by the third-party broker by using an electronic quotation service.

Assets and liabilities measured at fair value on a non-recurring basis

See Note 2 — Acquisition for fair value measurements of certain assets and liabilities recorded at fair value on a non-recurring basis.

The table below presents the carrying amounts (net of deferred financing costs) and fair values of financial instruments that are not recorded at fair value in the Company’s Condensed Consolidated Balance Sheets (in thousands). The estimated fair value of
24


the financial instruments was derived from quoted market prices provided by an independent dealer, which the Company considers to be a Level 2 input.
Carrying AmountFair ValueCarrying AmountFair Value
September 30,December 31,September 30,December 31,September 30,December 31,September 30,December 31,
DescriptionDescription2021202020212020Description2022202120222021
2028 Notes2028 Notes$791,566 $790,783 $839,360 $846,296 2028 Notes$792,654 $791,833 $711,704 $836,632 
2029 Notes2029 Notes592,941 — 609,054 — 2029 Notes593,745 593,139 499,416 608,346 
2030 Notes2030 Notes791,288 790,690 826,720 843,800 2030 Notes792,112 791,491 653,264 816,208 
TotalTotal$2,175,795 $1,581,473 $2,275,134 $1,690,096 Total$2,178,511 $2,176,463 $1,864,384 $2,261,186 

Assets and liabilities measured at fair value on a non-recurring basis

The Company’s certain long-lived assets, including identifiable intangible assets, goodwill, right-of-use assets and other long-lived assets, are measured at fair value on a nonrecurring basis when there are indicators of impairment. During the three and nine months ended September 30, 2022, the Company recorded impairment charges of $2.0 million and $37.5 million, respectively, on right-of-use assets and other long-lived assets primarily related to certain office leases that the Company determined will no longer be used. The impairments were derived by comparing the fair value of the impacted assets to the carrying value of those assets as of the impairment measurement date, as required under ASC Topic 360 using Level 3 inputs. See Note 14 — Leases for additional discussion related to these impairment charges.

Note 13 — Contingencies

Legal Matters. The Company is involved in legal proceedings and litigation arising in the ordinary course of business. A provision is recorded for pending litigation in the Company’s consolidated financial statements when it is determined that an unfavorable outcome is probable and the amount of the loss can be reasonably estimated. The Company believes that the potential liability, if any, in excess of amounts already accrued from all proceedings, claims and litigation will not have a material effect on its financial position, cash flows or results of operations when resolved in a future period.

Indemnifications. The Company has various agreements that may obligate it to indemnify the other party with respect to certain matters. Generally, these indemnification clauses are included in contracts arising in the normal course of business under which the Company customarily agrees to hold the other party harmless against losses arising from a breach of representations related to matters such as title to assets sold and licensed or certain intellectual property rights. It is not possible to predict the maximum potential amount of future payments under these indemnification agreements due to the conditional nature of the Company’s obligations and the unique facts of each particular agreement. Historically, payments made by the Company under these agreements have not been material. As of September 30, 2021,2022, the Company did not have any material payment obligations under any such indemnification agreements.

Note 14 — Leases

The Company’s leasing activities are primarily for facilities under cancelable and non-cancelable lease agreements expiring during 20212022 and through 2038. These facilities support our executive and administrative activities, sales, systems support, operations, and other functions. The Company also has leases for office equipment and other assets, which are not significant. Certain of these lease agreements include (i) renewal options to extend the lease term for up to fiveten years and/or (ii) options to terminate the agreement within one year. Additionally, certain of the Company’s lease agreements provide standard recurring escalations of lease payments for, among other things, increases in a lessor’s maintenance costs and taxes. Under some lease agreements, the Company may be entitled to allowances, free rent, lessor-financed tenant improvements and other incentives. The Company’s lease agreements do not contain any material residual value guarantees or material restrictive covenants.

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The Company subleases certain office space that it does not intend to occupy. Such sublease arrangements expire during 20222023 and through 2032 and primarily relate to facilities in Arlington, Virginia. Certain of the Company’s sublease agreements: (i) include renewal and termination options; (ii) provide for customary escalations of lease payments in the normal course of business; and (iii) grant the subtenant certain allowances, free rent, Gartner-financed tenant improvements and other incentives.

All of the Company’s leasing and subleasing activity is recognized in Selling, general and administrative expense in the accompanying Condensed Consolidated Statements of Operations. The table below presents the Company’s net lease cost and certain other information related to the Company’s leasing activities as of and for the periods indicated (dollars in thousands).

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Three Months EndedNine Months EndedThree Months EndedNine Months Ended
September 30,September 30,September 30,September 30,
Description:Description:2021202020212020Description:2022202120222021
Operating lease cost (1) Operating lease cost (1)$32,583$34,290 $98,068 $107,424 Operating lease cost (1)$29,052 $32,583 $88,948 $98,068 
Variable lease cost (2)4,2514,006 12,674 12,382 
Lease cost (2)Lease cost (2)4,148 4,251 11,199 12,674 
Sublease income Sublease income(10,721)(6,777)(31,644)(28,587)Sublease income(11,621)(10,721)(34,358)(31,644)
Total lease cost, net (3)$26,113$31,519 $79,098 $91,219 
Total lease cost, net (3) (4)Total lease cost, net (3) (4)$21,579 $26,113 $65,789 $79,098 
Cash paid for amounts included in the measurement of operating
lease liabilities
Cash paid for amounts included in the measurement of operating
lease liabilities
$35,322$34,763 $105,573 $103,725 Cash paid for amounts included in the measurement of operating lease liabilities$34,255 $35,322 $103,114 $105,573 
Cash receipts from sublease arrangements Cash receipts from sublease arrangements$11,669$9,592 $32,128 $28,512 Cash receipts from sublease arrangements$11,500 $11,669 $34,130 $32,128 
Right-of-use assets obtained in exchange for new operating lease
liabilities
Right-of-use assets obtained in exchange for new operating lease
liabilities
$18,787$527 $28,081 $19,061 Right-of-use assets obtained in exchange for new operating lease liabilities$7,438 $18,787 $19,120 $28,081 
(1)Included in operating lease cost was $10.6$10.4 million and $10.5$10.6 million for the three months ended September 30, 20212022 and 2020,2021, respectively, and $31.8$31.3 million and $31.7$31.8 million for the nine months ended September 30, 20212022 and 2020,2021, respectively, for costs related to subleasing activities.
(2)These amounts are primarily variable lease and nonlease costs that are not fixed at the lease commencement date or are dependent on something other than an index or a rate.
(3)The Company did not capitalize any operating lease costs during any of the periods presented.
(4)Amount excludes impairment charges on lease related assets totaling $2.0 million and $37.5 million, for the three and nine months ended September 30, 2022, respectively, as discussed below.

The table below indicates where the discounted operating lease payments from the above table are classified in the accompanying Condensed Consolidated Balance Sheets (in thousands).

September 30,December 31,September 30,December 31,
Description:Description:20212020Description:20222021
Accounts payable and accrued liabilitiesAccounts payable and accrued liabilities$86,654 $83,995 Accounts payable and accrued liabilities$97,370 $89,754 
Operating lease liabilitiesOperating lease liabilities740,088 780,166 Operating lease liabilities614,442 697,766 
Total operating lease liabilities included in the Condensed Consolidated Balance SheetsTotal operating lease liabilities included in the Condensed Consolidated Balance Sheets$826,742 $864,161 Total operating lease liabilities included in the Condensed Consolidated Balance Sheets$711,812 $787,520 

During the nine months ended September 30, 2022, as a result and in consideration of the changing nature of the Company’s use of office space for its workforce and the impacts of the COVID-19 pandemic, the Company continued to evaluate its existing real estate lease portfolio. This evaluation included the decision to abandon a portion of one leased office space and the cease-use of certain other leased office spaces that the Company intends to sublease. In connection with this evaluation, the Company reviewed certain of its right-of-use assets and related other long-lived assets for impairment under ASC 360.

As a result of the evaluation, the Company recognized impairment losses during the three and nine months ended September 30, 2022 of $2.0 million and $37.5 million, respectively, which is included as a component of Selling, general and administrative expenses in the accompanying Condensed Consolidated Statements of Operations. The impairment losses recorded include $1.7 million and $27.0 million related to right-of-use assets for the three and nine months ended September 30, 2022, respectively. The impairment losses also include $0.3 million and $10.5 million related to other long-lived assets, primarily leasehold improvements, for the three and nine months ended September 30, 2022, respectively.

The fair values for the asset groups relating to the impaired long-lived assets were estimated primarily using discounted cash flow models (income approach) with Level 3 inputs. The significant assumptions used in estimating fair values include the
26


expected downtime prior to the commencement of future subleases, projected sublease income over the remaining lease periods and discount rates that reflect the level of risk associated with receiving future cash flows.

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ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The purpose of this Management’s Discussion and Analysis (“MD&A”) is to facilitate an understanding of significant factors influencing the quarterly operating results, financial condition and cash flows of Gartner, Inc. Additionally, the MD&A conveys our expectations of the potential impact of known trends, events or uncertainties that may impact future results. You should read this discussion in conjunction with our Condensed Consolidated Financial Statements and related notes included in this Quarterly Report on Form 10-Q and our Annual Report on Form 10-K for the year ended December 31, 20202021 (the “2020“2021 Form 10-K”). Historical results and percentage relationships are not necessarily indicative of operating results for future periods. References to “Gartner,” the “Company,” “we,” “our” and “us” in this MD&A are to Gartner, Inc. and its consolidated subsidiaries.


FORWARD-LOOKING STATEMENTS

In addition to historical information, this Quarterly Report on Form 10-Q contains certain forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. Forward-looking statements are any statements other than statements of historical fact, including statements regarding our expectations, beliefs, hopes, intentions, projections or strategies regarding the future. In some cases, forward-looking statements can be identified by the use of words such as “may,” “will,” “expect,” “should,” “could,” “believe,” “plan,” “anticipate,” “estimate,” “predict,” “potential,” “continue” or other words of similar meaning.

We operate in a very competitive and rapidly changing environment that involves numerous known and unknown risks and uncertainties, some of which are beyond our control. Although we believe that the expectations reflected in any of our forward-looking statements are reasonable, actual results could differ materially from those projected or assumed in any of our forward-looking statements. Our future quarterly and annual revenues, operating income, results of operations and cash flows, as well as any forward-looking statement, are subject to change and to inherent risks and uncertainties, such as those disclosed or incorporated by reference in our filings with the Securities and Exchange Commission. Important factors that could cause our actual results, performance and achievements, or industry results to differ materially from estimates or projections contained in our forward-looking statements include, among others, the following: uncertaintythe impact of general economic conditions, including inflation (and related monetary policy by governments in response to inflation), on economic activity and our operations; changes in macroeconomic and market conditions and market volatility, including interest rates and the magnitude, duration, geographic reach and impacteffect on the global economy ofcredit markets and access to capital; the COVID-19 pandemic; the current, and uncertain future, impact of the COVID-19 pandemic and governments’ responses to itrelated disruptions on our business growth, reputation, projections, prospects, financial condition, operations, cash flows, and liquidity;on the adequacy or effectiveness of steps we takeglobal economy; our ability to respond to the crisis;carry out our strategic initiatives and manage associated costs; our ability to recover potential claims under our event cancellation insurance; the timing of conferences and meetings, in particular our Gartner Symposium/Xpo series that normally occurs during the fourth quarter, as well as the timing of our return to in-person conferences and meetings and willingness of participants to attend;quarter; our ability to achieve and effectively manage growth, including our ability to integrate our acquisitions and consummate and integrate future acquisitions; our ability to pay our debt obligations; our ability to maintain and expand our products and services; our ability to expand or retain our customer base; our ability to grow or sustain revenue from individual customers; our ability to attract and retain a professional staff of research analysts and consultants as well as experienced sales personnel upon whom we are dependent;dependent, especially in light of recent labor shortages; our ability to achieve continued customer renewals and achieve new contract value, backlog and deferred revenue growth in light of competitive pressures; our ability to carry out our strategic initiatives and manage associated costs; our ability to successfully compete with existing competitors and potential new competitors; our ability to enforce and protect our intellectual property rights; additional risks associated with international operations, including foreign currency fluctuations; the U.K.’s exit from the European Union and its impact on our results;business resulting from changes in international conditions, including those resulting from the war in Ukraine and current and future sanctions imposed by governments or other authorities; the impact of restructuring and other charges on our businesses and operations; cybersecurity incidents; general economic conditions; changes in macroeconomic and market conditions and market volatility (including developments and volatility arising from the COVID-19 pandemic), including interest rates and the effect on the credit markets and access to capital; risks associated with the creditworthiness, budget cuts, and shutdown of governments and agencies; the impact of changes in tax policy(including the recently enacted Inflation Reduction Act of 2022) and heightened scrutiny from various taxing authorities globally; uncertainty from the expected discontinuance of LIBOR and transition to any other interest rate benchmark; changes to laws and regulations; and other risks and uncertainties detailed in this Form 10-Q, our most recent Form 10-K and other filings we make with the SEC. The potential fluctuations in our operating income could cause period-to-period comparisons of operating results not to be meaningful and could provide an unreliable indication of future operating results. A description of the risk factors associated with our business is included under “Risk Factors” in Item 1A. of the 20202021 Form 10-K, which is incorporated herein by reference.

Forward-looking statements are subject to risks, estimates and uncertainties that could cause actual results to differ materially from those discussed in, or implied by, the forward-looking statements, and are currently, or in the future could be, amplified by the COVID-19 pandemic.statements. Factors that might cause such a difference include, but are not limited to, those listed above or described under “Risk Factors” in Item 1A of the 20202021 Form 10-K. Readers should not place undue reliance on these forward-looking statements, which reflect management’s opinion only as of the date on which they were made. Forward-looking
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statements in this Quarterly Report on Form 10-Q speak only as of the date hereof, and forward-looking statements in documents attached that are incorporated by reference speak only as of the date of those documents. Except as required by law, we disclaim any obligation to review or update these forward-looking statements to reflect events or circumstances as they occur.
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BUSINESS OVERVIEW

Gartner, Inc. (NYSE: IT) delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s mostmission critical priorities.

We deliver our products and services globally through three segments – Research, Conferences and Consulting, as described below.

Research equips executives and their teams from every function and across all industries with actionable, objective insight, guidance and tools. Our experienced experts deliver all this value informed by an unmatched combination of practitioner-sourced and data-driven research to help our clients address their mostmission critical priorities.

Conferences provides executives and teams across an organization the opportunity to learn, share and network. From our Gartner Symposium/Xpo series, to industry-leading conferences focused on specific business roles and topics, to peer-driven sessions, our offerings enable attendees to experience the best of Gartner insight and guidance.

Consulting serves senior executives leading technology-driven strategic initiatives leveraging the power of Gartner’s actionable, objective insight. Through custom analysis and on-the-ground support we enable optimized technology investments and stronger performance on our clients’ mostmission critical priorities.

Recent Global Events

The invasion of Ukraine by Russia and the sanctions and other measures being imposed in response to this conflict have increased the level of economic and political uncertainty. In March 2022, we began winding down our business in Russia. Russia has not composed a material portion of our consolidated revenues, net income, net assets or workforce. We do not have a business in Ukraine. Other impacts due to this evolving situation are currently unknown and could subject our business to materially adverse consequences should the situation escalate or cause an expansion of economic disruption beyond its current scope to the rest of Europe, where a material portion of our business is carried out. A prolonged disruption may adversely affect our business operations, financial performance and results of operations.

Inflation rates, particularly in North America and Europe, have increased significantly in the past year. Inflation has not had a material effect on our business operations, financial performance and results of operations, other than its impact on the general economy. However, if our costs, in particular personnel-related costs, were to become subject to significant inflationary pressures, we may not be able to fully offset such higher costs through price increases in future periods. Our inability or failure to realize these offsets could adversely affect our business operations, financial performance and results of operations.

On August 16, 2022, the Inflation Reduction Act of 2022 was enacted into law in the United States. The statute includes a 15% corporate alternative minimum tax on U.S. corporations with adjusted financial statement income in excess of $1.0 billion which is effective for taxable years beginning after December 31, 2022. The statute also includes a 1% excise tax on publicly traded U.S. corporations for the value of any of its stock that is repurchased by the corporation, excluding certain excepted repurchases. We are evaluating the impact on our future U.S. tax expense, cash taxes and effective tax rate, as well as the impact on potential future share repurchases.

COVID-19 Impact

As a result of the COVID-19 pandemic, we temporarily closed Gartner offices around the world and implemented significant travel restrictions. We began a limited reopeningAlthough all Gartner offices have reopened, the vast majority of our offices in the United States in June 2021. Reopeningemployees have been working from home. In early 2022, we began to operate under a hybrid virtual-first working environment, meaning that most of our remaining offices is subjectemployees will have the option to many factors outsidework remotely, at least some of our control.the time, for the foreseeable future. As a result, we cannot predict for certain when or how we will begin to lift the actions put in place as part of our business continuity plans, including work from home protocols and travel restrictions. We expect to move to a more flexible mix of work from home and in the office going forward. As a result,fourth quarter of 2021 we are in the process of evaluatingevaluated our real estate footprint globally, and may determinedetermined that certain of our leased locations arewere no longer necessary for our operations. This evaluation resulted in the impairment of right-of-use assets and other long-lived assets, net of a reduction in lease liabilities, of $49.5 million during the fourth quarter of 2021 related to certain office locations we no longer intend to use. We continued our evaluation during 2022, which resulted in additional impairment charges of $2.0 million and $37.5 million during the three and nine months ended September 30, 2022, respectively. We expect to continue to evaluate our real estate footprint globally. If we determine there is any additional excess property, there is no assurance that we will be able to sublease any such excess properties or that we will not incur costs in connection with such exit activities, which may be material. As of the date of this filing, we do not believe our work from home protocol has affected our internal controls over financial reporting.
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Of the three business segments in which we operate, Research and Consulting have returned to growth levels that were in line with our growth prior to the pandemic. However, Conferences remainsrevenue and gross contribution were more negatively impacted. We cancelled in-person conferences scheduled for 2020 beginning in late February/early March 2020 with the remainder being cancelled after the World Health Organization’s declaration of the COVID-19 pandemic later in March 2020. We began holding virtual conferences during the second half of 2020. We held 262020 and have continued to hold virtual conferences during the nine months ended September 30, 2021 and will continue to deliver conferences virtually through the remainder of 2021.conferences. These virtual conferences have resulted in significantly less revenue and gross contribution than in-person conferences, but we believe they aid in client retention and engagement. The safetyWe re-launched in-person destination conferences during the second quarter of our associates2022 and clients remains our top priority so futureexpect to hold in-person conferences will be held only when we determine the relevant impacts of COVID-19 have sufficiently receded in the jurisdictions where our conferences are to be held. Operationally, we plan to resume in-persondestination conferences in 2022.future periods as conditions permit.

For cancelled conferences, our event cancellation insurance enables us to receive an amount up to the lost contribution margin per conferenceexpected revenues, plus incurred expenses.expenses minus saved expense. Our event cancellation insurance provides up to $170 million in coverage for 2020 with the right to reinstate that amount one time if those limits are utilized. The insurer has contested our right to reinstate limits. We are in litigation with the insurer on these issues. Gartner also has event cancellation insurance for 2021, covering events that were planned for 2021 but cancelled, of up to $150 million with the right to reinstate up to that amount one time if the initial limits are inadequate. The insurer has contested all coverage for events planned for 2021 but cancelled in 2021 due to COVID-19. We are in litigation with the insurer on these issues. In May 2021, we received $150$166.9 million of proceeds related to 2020 insurance claims and recorded a gain of $135.5$152.3 million. The timing of receivingand ability to receive the remaining proceeds from 2020 and 2021 insurance claims is uncertain so we will not record any insurance claims in excess of expenses incurred related to the remaining claims until the receipt of the insurance proceeds is deemed to be realizable.

In response Our insurance coverage for 2022 (and likely beyond) excludes cancellation due to the pandemic’s impacts to our business, we implemented cost avoidance initiatives in the first half of 2020 including significant limitations on hiring and third-party spending, reductions to discretionary spending and elimination of
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non-essential travel and re-prioritization of capital expenditures. We began to restore certain investments in the business during the second half of 2020 and the first nine months of 2021. We expect these investments to increase in future periods, which may have a negative impact on operating margins.communicable diseases.


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BUSINESS MEASUREMENTS

We believe that the following business measurements are important performance indicators for our business segments:

BUSINESS SEGMENTBUSINESS MEASUREMENT
Research
Total contractContract value represents the dollar value attributable to all of our subscription-related contracts. It is calculated as the annualized value of all contracts in effect at a specific point in time, without regard to the duration of the contract. Total contractContract value primarily includes Research deliverables for which revenue is recognized on a ratable basis, as well as other deliverables (primarily Conferences tickets) for which revenue is recognized when the deliverable is utilized. Comparing contract value year-over-year not only measures the short-term growth of our business, but also signals the long-term health of our Research subscription business since it measures revenue that is highly likely to recur over a multi-year period. Our total contract value consists of Global Technology Sales contract value, which includes sales to users and providers of technology, and Global Business Sales contract value, which includes sales to all other functional leaders.
Client retention rate represents a measure of client satisfaction and renewed business relationships at a specific point in time. Client retention is calculated on a percentage basis by dividing our current clients, who were also clients a year ago, by all clients from a year ago. Client retention is calculated at an enterprise level, which represents a single company or customer.
Wallet retention rate represents a measure of the amount of contract value we have retained with clients over a twelve-month period. Wallet retention is calculated on a percentage basis by dividing the contract value of our current clients, who were also clients a year ago, by the total contract value from a year ago, excluding the impact of foreign currency exchange. When wallet retention exceeds client retention, it is an indication of retention of higher-spending clients, or increased spending by retained clients, or both. Wallet retention is calculated at an enterprise level, which represents a single company or customer.
Conferences
Number of destination conferences represents the total number of hosted virtual or in-person conferences completed during the period. Single day, local meetings are excluded.
Number of destination conferences attendees represents the total number of people who attend virtual or in-person conferences. Single day, local meetings are excluded.
Consulting
Consulting backlog represents future revenue to be derived from in-process consulting and measurementbenchmark analytics engagements.
Utilization rate represents a measure of productivity of our consultants. Utilization rates are calculated for billable headcount on a percentage basis by dividing total hours billed by total hours available to bill.
Billing rate represents earned billable revenue divided by total billable hours.
Average annualized revenue per billable headcount represents a measure of the revenue generating ability of an average billable consultant and is calculated periodically by multiplying the average billing rate per hour times the utilization percentage times the billable hours available for one year.

3031


EXECUTIVE SUMMARY OF OPERATIONS AND FINANCIAL POSITION

The fundamentals of our strategy include a focus on creating actionable insights for executive leaders and their teams, delivering innovative and highly differentiated product offerings, building a strong sales capability, providing world class client service with a focus on client engagement and retention, and continuously improving our operational effectiveness.

We had total revenues of $1.2$1.3 billion during the third quarter of 2021,2022, an increase of 16%15% compared to the third quarter of 2020.2021. During the third quarter of 20212022, revenues for Research increased by 16% year-over-year,11%, Conferences revenue increased by $11.7 million,216%, and Consulting revenues increased by 6%.13%, compared to the third quarter of 2021. For a more complete discussion of our results by segment, see Segment Results below.

For the third quarter of 20212022 and 2020,2021, we had net income of $148.9$173.5 million and $17.0$148.9 million, respectively, and diluted income per share of $1.76$2.17 and $0.19,$1.76, respectively. Cash provided by operating activities was $1,077.7$898.3 million and $642.8$1,077.7 million during the nine months ended September 30, 20212022 and 2020,2021, respectively. As of September 30, 2021,2022, we had $765.5$528.7 million of cash and cash equivalents and approximately $1.0 billion of available borrowing capacity on our revolving credit facility. For a more complete discussion of our cash flows and financial position, see the Liquidity and Capital Resources section below.

CRITICAL ACCOUNTING POLICIES AND ESTIMATES

For information regarding our critical accounting policies and estimates, please refer to Part II, Item 7, “Critical Accounting Policies and Estimates” contained in our Annual Report on Form 10-K for the fiscal year ended December 31, 2020.2021. There have been no material changes to the critical accounting policies previously disclosed in that report.

RECENTLY ISSUED ACCOUNTING STANDARDS

The FASB has issued accounting standards that have not yet become effective and that may impact the Company’s consolidated financial statements or its disclosures in future periods. Note 1 — Business and Basis of Presentation in the Notes to Condensed Consolidated Financial Statements provides information regarding those accounting standards.


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RESULTS OF OPERATIONS
Consolidated Results
In addition to GAAP results, we provide foreign currency neutral dollar amounts and percentages for our revenues, certain expenses, contract values and other metrics. These foreign currency neutral dollar amounts and percentages eliminate the effects of exchange rate fluctuations and thus provide a more accurate and meaningful trend in the underlying databusiness performance being measured. We calculate foreign currency neutral dollar amounts by converting the underlying amounts in local currency for different periods into U.S. dollars by applying the same foreign exchange rates to all periods presented.
The table below presents an analysis of selected line items and period-over-period changes in our interim Condensed Consolidated Statements of Operations for the periods indicated (in thousands).
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Three Months Ended September 30, 2021Three Months Ended September 30, 2020 Increase (Decrease)Increase
(Decrease)
%
Total revenues$1,156,282 $994,618 $161,664 16 %
Costs and expenses:    
Cost of services and product development359,237 329,767 29,470 
Selling, general and administrative512,573 521,508 (8,935)(2)
Depreciation25,371 22,743 2,628 12 
Amortization of intangibles27,109 31,228 (4,119)(13)
Acquisition and integration charges1,771 1,722 49 
Operating income230,221 87,650 142,571 163 
Interest expense, net(31,599)(30,538)1,061 
Loss on extinguishment of debt— (44,814)(44,814)nm
Other income, net211 1,869 (1,658)(89)
Less: Provision (benefit) for income taxes49,968 (2,797)52,765 nm
Net income$148,865 $16,964 $131,901 778 %
nm = not meaningful
Nine Months Ended September 30, 2021Nine Months Ended September 30, 2020Increase (Decrease)Increase
(Decrease)
%
Total revenues$3,427,639 $2,986,644 $440,995 15 %
Costs and expenses:    
Cost of services and product development1,044,506 993,596 50,910 
Selling, general and administrative1,488,324 1,512,987 (24,663)(2)
Depreciation76,972 67,988 8,984 13 
Amortization of intangibles83,777 94,615 (10,838)(11)
Acquisition and integration charges3,713 5,438 (1,725)(32)
Operating income730,347 312,020 418,327 134 
Interest expense, net(85,138)(87,182)(2,044)(2)
Gain on event cancellation insurance claims135,545 — 135,545 nm
Loss on extinguishment of debt— (44,814)(44,814)nm
Other income (expense), net12,019 (10,046)(22,065)nm
Less: Provision for income taxes208,572 22,840 185,732 nm
Net income$584,201 $147,138 $437,063 297 %
nm = not meaningful
Three Months Ended September 30, 2022Three Months Ended September 30, 2021 Increase (Decrease)Increase
(Decrease)
%
Total revenues$1,331,868 $1,156,282 $175,586 15 %
Costs and expenses:    
Cost of services and product development416,837 359,237 57,600 16 
Selling, general and administrative613,031 512,573 100,458 20 
Depreciation22,882 25,371 (2,489)(10)
Amortization of intangibles24,369 27,109 (2,740)(10)
Acquisition and integration charges1,331 1,771 (440)(25)
Operating income253,418 230,221 23,197 10 
Interest expense, net(30,286)(31,599)(1,313)(4)
Other income, net8,930 211 8,719 nm
Less: Provision for income taxes58,517 49,968 8,549 17 
Net income$173,545 $148,865 $24,680 17 %
Nine Months Ended September 30, 2022Nine Months Ended September 30, 2021Increase (Decrease)Increase
(Decrease)
%
Total revenues$3,971,129 $3,427,639 $543,490 16 %
Costs and expenses:    
Cost of services and product development1,218,405 1,044,506 173,899 17 
Selling, general and administrative1,835,846 1,488,324 347,522 23 
Depreciation68,993 76,972 (7,979)(10)
Amortization of intangibles74,271 83,777 (9,506)(11)
Acquisition and integration charges5,827 3,713 2,114 57 
Operating income767,787 730,347 37,440 
Interest expense, net(91,399)(85,138)6,261 
Gain on event cancellation insurance claims— 135,545 (135,545)nm
Other income, net46,684 12,019 34,665 288
Less: Provision for income taxes172,087 208,572 (36,485)(17)
Net income$550,985 $584,201 $(33,216)(6)%
nm = not meaningful
Total revenues for the three months ended September 30, 20212022 were $1.2$1.3 billion, an increase of $161.7$175.6 million, or 16%15% compared to the same period in 20202021 on a reported basis and 15%20% excluding the foreign currency impact. Total revenues for the nine months ended September 30, 20212022 were $3.4$4.0 billion, an increase of $441.0$543.5 million, or 15%16% compared to the same period in 20202021 on a reported basis and 12%20% excluding the foreign currency impact. Refer to the section of this MD&A below entitled “Segment Results” for a discussion of revenues and results by segment.

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Cost of services and product development was $359.2$416.8 million during the three months ended September 30, 2021,2022, an increase of $29.5$57.6 million compared to the same period in 2020,2021, or 9%16% on a reported basis and 8%21% excluding the foreign currency impact. The increase in Cost of services and product development was primarily due to increased compensation costs as a result of higher headcount, and increased conference related expenses, due to the return to in-person destination conferences. Cost of services and product development as a percent of revenues was 31% for both the three months ended September 30, 2022 and 2021. Cost of services and product development was $1,218.4 million during the nine months ended September 30, 2022, an increase of $173.9 million compared to the same period in 2021, or 17% on a reported basis and 20% excluding the foreign currency impact. The increase was primarily due to the same factors that caused the year-over-year quarterly increase, in addition to increased research program expenses and conference related expenses. Cost of services and product development as a percent of revenues was 31% and 33% during the three months ended September 30, 2021 and 2020, respectively. Cost of services and product development was $1,044.5 million30% during the nine months ended September 30, 2021, an increase of $50.9 million compared to the same period in 2020, or 5% on a reported basis2022 and 3% excluding the foreign currency impact. The increase was primarily due to increased compensation costs and program expenses, partially offset by reduced travel and entertainment costs. Cost of services and
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product development as a percent of revenues was 30% and 33% during the nine months ended September 30, 2021, and 2020, respectively.

Selling, general and administrative (“SG&A”) expense was $512.6$613.0 million during the three months ended September 30, 2021, a decrease2022, an increase of $8.9100.5 million compared to the same period in 2020,2021, or 2%20% on a reported basis and 3%24% excluding the foreign currency impact. SG&A expense was $1,835.8 million during the nine months ended September 30, 2022, an increase of $347.5 million compared to the same period in 2021, or 23% on a reported basis and 27% excluding the foreign currency impact. The decreaseincrease in SG&A expense during both the three and nine months ended September 30, 2022 was primarily due to the timing of certain compensation and benefits costs last year, partially offset by higher personnel costs in the current year.year, including higher commission expense, following strong contract value growth in 2021, which is amortized as the related revenue is recognized, as well as higher salary expense due to increased headcount. The increase in SG&A during the nine months ended September 30, 2022, as compared to the prior fiscal year, was also due to charges associated with the impairment of right-of-use assets and other long-lived assets of $37.5 million, related to certain office locations we no longer intend to use. The number of quota-bearing sales associates in Global Technology Sales decreasedincreased by 3%16% to 2,9883,473 and in Global Business Sales increased by 8%19% to 9091,081 compared to September 30, 2020.2021. On a combined basis, the total number of quota-bearing sales associates decreasedincreased by 1%17% when compared to September 30, 2020. Global Technology Sales turnover remains modestly elevated.2021. SG&A expense as a percent of revenues was 44%46% and 52%44% during the three months ended September 30, 2022 and 2021, and 2020, respectively. SG&A expense was $1,488.3 million during the nine months ended September 30, 2021, a decrease of $24.7 million compared to the same period in 2020, or 2% on a reported basis and 4% excluding the foreign currency impact. The decrease was primarily due to the same factors that caused the year-over-year quarterly decrease as well as reduced travel and entertainment costs. SG&A expense as a percent of revenues was 43%46% and 51%43% during the nine months ended September 30, 2022 and 2021, and 2020, respectively. We expect SG&A expense as a percentage of revenue to increase over the near-term as our hiring continues.

Depreciation increaseddecreased by 12% and 13%10% during both the three and nine months ended September 30, 2021, respectively,2022, compared to the same periods in 2020. 2021. The increasesdecreases for the three and nine months endedSeptember 30, 2021 2022 were primarily due to additional investments, including newa reduction in leasehold improvements depreciation as additional office space went into service, and capitalized software. result of the impairment losses recorded in the fourth quarter of 2021 and the nine months ended September 30, 2022.

Amortization of intangibles decreased by 13%10% and 11% during the three and nine months ended September 30, 20212022, respectively, compared to the same periods in 20202021 due to certain intangible assets that becamebecoming fully amortized in 2020.2021.

Acquisition and integration charges decreased by $0.4 million and increased by less than $0.1$2.1 million during the three and nine months ended September 30, 2022, respectively, compared to the same periods in 2021.

Operating income was $253.4 million and $230.2 million during the three months ended September 30, 2022 and 2021, compared to the three months ended September 30, 2020,respectively. Operating income was $767.8 million and decreased by $1.7$730.3 million during the nine months ended September 30, 2022 and 2021, respectively. The increase in operating income for both the three and nine months ended September 30, 2022 as compared to the prior year periods was due to increased revenue, partially offset by an increase in cost of services and product development and selling, general and administrative expenses.

Interest expense, net decreased by $1.3 million during the three months ended September 30, 2022, compared to the same period in 2021. Interest expense, net increased by $6.3 million during the nine months ended September 30, 2020.2022, compared to the same period in 2021. The increase during the nine months ended September 30, 2022 was primarily due to an increase in outstanding debt as a result of the issuance of the 2029 Notes in June 2021.

Gain on event cancellation insurance claims of $135.5 million during the nine months ended September 30, 2021 reflected proceeds, net of expense recoveries, related to the 2020 conference cancellation insurance claims.

Operating income was $230.2 million and $87.7 million during the three months ended September 30, 2021 and 2020, respectively. The increase in operating income was due to increased revenue.Operating income was $730.3 million and $312.0 million during the nine months ended September 30, 2021 and 2020, respectively. The increase in operating income was also primarily due to increased revenue.

Interest expense, net increased by $1.1 million during the three months ended September 30, 2021, compared to the same period in 2020. The increase was primarily due to an increase in outstanding debt, as a result of the issuance of the 2029 Notes in June 2021, partially offset by a decrease in the amortization of debt issuance costs. Interest expense, net decreased by $2.0 million during the nine months ended September 30, 2021, compared to the same period in 2020. The decrease during the nine months ended September 30, 2021 was primarily due to a reduction in the amortization of debt issuance costs.

Loss on extinguishment of debt during the three and nine months ended September 30, 2020 was related to the early redemption premium and write-off of deferred financing fees on our redemption of the 2025 Notes on September 28, 2020.

Other income, (expense), net for the periods presented herein included the net impact of foreign currency gains and losses from our hedging activities. Other income, (expense),net for the three and nine months ended September 30, 2022 also included gains of $11.2 million and $51.7 million, respectively, on de-designated interest rate swaps. Other income, net for the three and nine months ended September 30, 2021 also included a $0.4 million gainloss and $12.1 million gain, respectively, on de-designated interest rate swaps. Other

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The provision for income (expense), nettaxes was $58.5 million and $50.0 million for the three months ended September 30, 2022 and 2021, respectively, and $172.1 million and $208.6 million for the nine months ended September 30, 2020 included the release of $10.3 million on interest rate swaps from Accumulated other comprehensive loss, net related to forecasted interest payments no longer being probable as a result of the payment under the then outstanding 2016 Credit Agreement term loan2022 and revolving credit facility on June 30, 2020.

The provision for income taxes for the three months ended September 30, 2021, and 2020 was an expense of $50.0 million and a benefit of $2.8 million, respectively. The provision for income taxes for the nine months ended September 30, 2021 and 2020 was an expense of $208.6 million and $22.8 million, respectively.

The effective income tax rate was an expense of25.2% and 25.1% and a benefit of 19.7% for the three months ended September 30, 2022 and 2021, respectively, and 2020,23.8% and 26.3% for the nine months ended September 30, 2022 and 2021, respectively. The three month results for both years included movements in unrecognized tax benefits as well as changes in estimated geographical mixDuring the second quarter of earnings. The change in2021, the effectiveUnited Kingdom enacted legislation raising its corporate tax rate was largely attributablefrom 19% to differences in the relative impacts of these items period over period.
33



The25% effective April 2023, which led to a higher effective income tax rate was 26.3% and 13.4% for the nine months ended September 30, 2021 and 2020, respectively. In additionas compared to the items noted above, the nine month results for 2020 included benefits from intercompany sales of certain intellectual property. Approximately $28.3 million of tax benefits were recognized, representing the value of future tax deductions for amortization of the assetssame period in the acquiring jurisdiction. No such benefits were included in the nine months ended September 30, 2021. This drove an additional increase in the 2021 year to date effective income tax rate.2022.

Net income for the three months ended September 30, 2022 and 2021 and 2020 was $148.9$173.5 million and $17.0$148.9 million, respectively, while net income for the nine months ended September 30, 2022 and 2021 and 2020 was $584.2$551.0 million and $147.1$584.2 million, respectively. Our diluted net income per share during the three and nine months ended September 30, 20212022 increased by $1.57$0.41 and $0.05, respectively, compared to the same period in 2020.2021. The increase in net income during the three months ended September 30, 2022 was primarily the result of increased revenue, partially offset by increased operating expenses. The decrease in net income during the nine months ended September 30, 20212022 was primarily the result of increased revenues and the prior year loss on extinguishment of debt, partially offset by an increase in income tax expense. The increase in net income during the nine months ended September 30, 2021 was primarily the result of increased revenues, the gain on event cancellation insurance claims,recognized in the prior year, loss on extinguishment of debt, as well as increased operating expenses, partially offset by increased revenues and the gain from de-designated interest rate swaps and the prior year loss on de-designation of interest rate swaps, partially offset by the increase in income tax expense.swaps.

SEGMENT RESULTS

We evaluate reportable segment performance and allocate resources based on gross contribution margin. Gross contribution is defined as operating income or loss excluding certain Cost of services and product development expenses, SG&A expenses, Depreciation, Amortization of intangibles, and Acquisition and integration charges. Gross contribution margin is defined as gross contribution as a percent of revenues.

Reportable Segments

The sections below present the results of the Company’s three reportable business segments: Research, Conferences and Consulting.
3435


Research
As Of And For The Three Months Ended September 30, 2021As Of And For The Three Months Ended September 30, 2020Increase
(Decrease)
Percentage
Increase
(Decrease)
As Of And For The Nine Months Ended September 30, 2021As Of And For The Nine Months Ended September 30, 2020Increase
(Decrease)
Percentage
Increase
(Decrease)
As Of And For The Three Months Ended September 30, 2022As Of And For The Three Months Ended September 30, 2021Increase
(Decrease)
Percentage
Increase
(Decrease)
As Of And For The Nine Months Ended September 30, 2022As Of And For The Nine Months Ended September 30, 2021Increase
(Decrease)
Percentage
Increase
(Decrease)
Financial Measurements:Financial Measurements:    Financial Measurements:    
Revenues (1)Revenues (1)$1,037,124$892,719$144,405 16 %$3,020,094 $2,677,339$342,755 13 %Revenues (1)$1,147,823$1,037,124$110,699 11 %$3,426,532 $3,020,094$406,438 13 %
Gross contribution (1)Gross contribution (1)$769,091$642,328$126,763 20 %$2,235,594 $1,928,422$307,172 16 %Gross contribution (1)$848,438$769,091$79,347 10 %$2,541,782 $2,235,594$306,188 14 %
Gross contribution marginGross contribution margin74 %72 %2 points— 74 %72 %2 points— Gross contribution margin74 %74 %0 point— 74 %74 %0 point— 
Business Measurements:
Business Measurements:
    
Business Measurements:
    
Global Technology Sales (2):Global Technology Sales (2):Global Technology Sales (2):
Contract value (1), (3)Contract value (1), (3)$3,168,000 $2,833,000 $335,000 12 %Contract value (1), (3)$3,494,100$3,100,700$393,400 13 %
Client retentionClient retention85 %80 %5 points— Client retention86 %85 %1 point— 
Wallet retentionWallet retention104 %99 %5 points— Wallet retention107 %104 %3 points— 
Global Business Sales (2):Global Business Sales (2):Global Business Sales (2):
Contract value (1), (3)Contract value (1), (3)$814,000$665,000$149,000 22 %Contract value (1), (3)$976,600$804,400$172,200 21 %
Client retentionClient retention86 %82 %4 points— Client retention89 %86 %3 points— 
Wallet retentionWallet retention113 %99 %14 points— Wallet retention114 %113 %1 point— 
(1)Dollars in thousands.
(2)Global Technology Sales includes sales to users and providers of technology. Global Business Sales includes sales to all other functional leaders.
(3)Contract values are on a foreign exchange neutral basis. Contract values as of September 30, 20202021 have been calculated using the same foreign currency rates as 2021.2022.

Research revenues increased by $144.4$110.7 million during the three months ended September 30, 20212022 compared to the same period in 2020,2021, or 16%11% on a reported basis and 15% excluding the foreign currency impact. For the nine months ended September 30, 2022, research revenues increased by $406.4 million compared to the same period in 2021, or 13% on a reported basis and 17% excluding the foreign currency impact. The segment gross contribution margin was 74% and 72% duringfor all the three months ended September 30, 2021 and 2020, respectively. For the nine months ended September 30, 2021, research revenues increased by $342.8 million compared to the same period in 2020, or 13% on a reported basis and 10% excluding the foreign currency impact.periods presented herein. The increase in revenues during 20212022 was primarily due to the same factors driving the trend in our Research contract value, which are discussed below. The improvement in margin of 2 points for the three months ended September 30, 2021 compared to the same prior year period was primarily due to the growth in revenue. The nine months ended September 30, 2021 also benefited from a decline in travel and entertainment expenses due to COVID-19 travel restrictions.

Total contractContract value increased to $4.0$4.5 billion at September 30, 2021,2022, or 14%15% compared to September 30, 2020 on a2021 excluding the foreign currency neutral basis.impact. Global Technology Sales (“GTS”) contract value increased by 12%13% at September 30, 20212022 when compared to September 30, 2020.2021. The increase in GTS contract value was primarily due to new business from new and existing clients, as well as improved client retention. GTS contract value increased by double-digits for all enterprise sizes and almost all sectors. Global Business Sales (“GBS”) contract value increased by 22%21% year-over-year, also primarily driven by new business from new and existing clients, and improved client retention. All of our GBS practices achieved double-digit growth rates, with the majority of enterprise size and sectors growing more than 20% year-over-year.

GTS client retention was 85%86% and 80%85% as of September 30, 20212022 and 2020,2021, respectively, while wallet retention was 104%107% and 99%104%, respectively. GBS client retention was 86%89% and 82%86% as of September 30, 20212022 and 2020,2021, respectively, while wallet retention was 113%114% and 99%113%, respectively. The increase in GTS and GBS wallet retention was largely due to increased spending by existing clients. The number of GTS client enterprises increased by 11% when compared to prior year, while GBS client enterprises increased by 3% at September 30, 2021 when compared to September 30, 2020.


3536


Conferences
As Of And For The Three Months Ended September 30, 2021As Of And For The Three Months Ended September 30, 2020Increase
(Decrease)
Percentage
Increase
(Decrease)
As Of And For The Nine Months Ended September 30, 2021As Of And For The Nine Months Ended September 30, 2020Increase
(Decrease)
Percentage
Increase
(Decrease)
Three Months Ended September 30, 2022Three Months Ended September 30, 2021Increase
(Decrease)
Percentage
Increase
(Decrease)
Nine Months Ended September 30, 2022Nine Months Ended September 30, 2021Increase
(Decrease)
Percentage
Increase
(Decrease)
Financial Measurements:Financial Measurements:    Financial Measurements:    
Revenues (1)Revenues (1)$24,415 $12,738 $11,677 92 %$107,396 $26,925 $80,471 299 %Revenues (1)$77,031 $24,415 $52,616 216 %$200,910 $107,396 $93,514 87 %
Gross contribution (1)Gross contribution (1)$11,456 $2,044 $9,412 460 %$67,954 $(15,246)$83,200 nmGross contribution (1)$40,318 $11,456 $28,862 252 %$110,968 $67,954 $43,014 63 %
Gross contribution marginGross contribution margin47 %16 %31 points— 63 %(57)%120 points— Gross contribution margin52 %47 %5 points— 55 %63 %(8) points— 
Business Measurements:Business Measurements:    Business Measurements:    
Number of destination conferences (2)Number of destination conferences (2)300 %26 19 271 %Number of destination conferences (2)13 63 %32 26 23 %
Number of destination conferences attendees (2)Number of destination conferences attendees (2)6,472 2,584 3,888 150 %27,123 5,948 21,175 356 %Number of destination conferences attendees (2)14,619 6,472 8,147 126 %32,990 27,123 5,867 22 %
nm = not meaningful
(1)Dollars in thousands.
(2)Includes both virtual and in-person conferences. Single day, local meetings are excluded.

In responseConferences revenues increased by $52.6 million during the three months ended September 30, 2022 compared to the COVID-19 pandemic, we cancelled allsame period in 2021. Conferences revenues increased by $93.5 million during the nine months ended September 30, 2022 compared to the same period in 2021. The increase in revenues for the three and nine months ended September 30, 2022 was primarily due to the return to in-person destination conferences. We re-launched in-person destination conferences from March 2020 through at least December 2021,during the second quarter of 2022 and pivotedexpect to producing virtualhold in-person destination conferences with a focus on maximizing the value we deliver to our clients.in future periods as conditions permit. We held 810 and 2616 in-person destination conferences during the three and nine months ended September 30, 2022, respectively. We held 3 and 16 virtual conferences during the three and nine months ended September 30, 2022, respectively, compared to 8 and 26 during the three and nine months ended September 30, 2021, respectively, and plan on holding additional virtual conferences through the remainder of 2021. Operationally, we are planningrespectively. Gross contribution increased to resume in-person conferences in 2022. Conferences revenues increased by $11.7$40.3 million during the three months ended September 30, 20212022 compared to the same period in 2020. Conferences revenues increased by $80.5 million during the nine months ended September 30, 2021, compared to the same period in 2020. The increase in revenues for the three months ended September 30, 2021 was the result of the increase in the number of virtual conferences held during the period, compared to the prior year. The increase in revenues for the nine months ended September 30, 2021 was due to the virtual conferences held during the period, as well as the use of ticket entitlements which we extended from 2020 due to the pandemic. Gross contribution increased to $11.5 million during the three months ended September 30, 2021 compared to $2.0 million in the same period last year. Gross contribution increased to $68.0$111.0 million during the nine months ended September 30, 20212022 compared to a loss of $15.2$68.0 million in the same period last year. The increase in gross contribution was primarily the result of the return to in-person destination conferences noted above. We expect Conferences gross contribution margin to decrease from 2021 levels as the mix of in-person destination conferences increases.

3637


Consulting
As Of And For The Three Months Ended September 30, 2021As Of And For The Three Months Ended September 30, 2020Increase
(Decrease)
Percentage
Increase
(Decrease)
As Of And For The Nine Months Ended September 30, 2021As Of And For The Nine Months Ended September 30, 2020Increase
(Decrease)
Percentage
Increase
(Decrease)
As Of And For The Three Months Ended September 30, 2022As Of And For The Three Months Ended September 30, 2021Increase
(Decrease)
Percentage
Increase
(Decrease)
As Of And For The Nine Months Ended September 30, 2022As Of And For The Nine Months Ended September 30, 2021Increase
(Decrease)
Percentage
Increase
(Decrease)
Financial Measurements:Financial Measurements:    Financial Measurements:    
Revenues (1)Revenues (1)$94,743 $89,161 $5,582 %$300,149 $282,380 $17,769 %Revenues (1)$107,014 $94,743 $12,271 13 %$343,687 $300,149 $43,538 15 %
Gross contribution (1)Gross contribution (1)$30,972 $28,161 $2,811 10 %$112,840 $91,086 $21,754 24 %Gross contribution (1)$37,213 $30,972 $6,241 20 %$138,448 $112,840 $25,608 23 %
Gross contribution marginGross contribution margin33 %32 %1 point— 38 %32 %6 points— Gross contribution margin35 %33 %2 points— 40 %38 %2 points— 
Business Measurements:Business Measurements:    Business Measurements:    
Backlog (1), (2)Backlog (1), (2)$125,500 $99,200 $26,300 27 %Backlog (1), (2)$162,000 $121,700 $40,300 33 %
Billable headcountBillable headcount749 737 12 %Billable headcount852 749 103 14 %
Consultant utilizationConsultant utilization62 %60 %2 points— 67 %61 %6 points— Consultant utilization66 %62 %4 points— 70 %67 %3 points— 
Average annualized revenue per billable headcount (1), (3)$387 $364 $23 %$419 $361 $58 16 %
(1)Dollars in thousands.
(2)Backlog is on a foreign exchange neutral basis. Backlog as of September 30, 20202021 has been calculated using the same foreign currency rates as 2021.
(3)Previously reported average annualized revenue per billable headcount has been corrected from $3872022. We changed our method of calculating backlog beginning in 2022 to $421 for the three months ended March 31, 2021, and from $379 and $383 to $448 and $435 for the three and six months ended June 30, 2021, respectively.include multi-year contracts.

Consulting revenues increased 6%by 13% during the three months ended September 30, 20212022 compared to the same period in 20202021 on both a reported basis and 21% excluding the foreign currency impact, with a revenuean increase in labor-based consulting revenue of 5%16% and an increasea decrease in contract optimization revenue of 13%3%, each on a reported basis. Contract optimization revenue may vary significantly and, as such, revenues for the third quarter of 20212022 may not be indicative of results for the remainder of 20212022 or beyond. The segment gross contribution margin was 33%35% and 32%33% for the three months ended September 30, 20212022 and 2020,2021, respectively. The increase in gross contribution margin during the third quarter of 20212022 was primarily due to the increase in revenue.

For the nine months ended September 30, 2021,2022, Consulting revenues increased 6%15% compared to the same period in 20202021 on a reported basis and 3%20% excluding the foreign currency impact, while the segment gross contribution margin increased by 6 points. The increase in revenues was due towith an increase in labor-based consulting revenue of 11%, partially offset by a decrease14% and an increase in contract optimization revenue of 10%.18%, each on a reported basis. The segment gross contribution margin for the nine months ended September 30, 2022 increased by 2 points compared to the same period in 2021. The increase in gross contribution margin for the nine months ended September 30, 2022 was also primarily due to the increase in revenue.

Backlog increased by $26.3$40.3 million, or 27%33%, from September 30, 20202021 to September 30, 2021 on a2022 excluding the foreign currency neutral basis.impact. The change in our method of calculating backlog noted above contributed approximately 11 percentage points to the backlog growth rate.


3738


LIQUIDITY AND CAPITAL RESOURCES

We finance our operations through cash generated from our operating activities and borrowings. Note 8 — Debt in the Notes to Condensed Consolidated Financial Statements provides additional information regarding the Company’s outstanding debt obligations. At September 30, 2021,2022, we had $765.5$528.7 million of cash and cash equivalents and approximately $1.0 billion of available borrowing capacity on the revolving credit facility under our 2020 Credit Agreement. We believe that the Company has adequate liquidity to meet its currently anticipated needs for at leastboth the next twelve months.months and the foreseeable future.

We have historically generated significant cash flows from our operating activities. Our operating cash flow has been continuously maintained byactivities, benefiting from the leverage characteristicsfavorable working capital dynamics of our subscription-based business model in our Research segment, which is our largest business segment and historically has constituted a significant portion of our total revenues. The majority of our Research customer contracts are paid in advance and, combined with a strong customer retention rate and high incremental margins, our subscription-based business model has resulted in continuously strong operating cash flow. Cash flow generation has also benefited from our ongoing efforts to improve the operating efficiencies of our businesses as well as a focus on the optimal management of our working capital as we increase sales.

Our cash and cash equivalents are held in numerous locations throughout the world with 77%83% held overseasoutside the U.S. at September 30, 2021.2022. We intend to reinvest substantially all of our accumulated undistributed foreign earnings, except in instances where repatriation would result in minimal additional tax. As a result of the U.S. Tax Cuts and Jobs Act of 2017, we believe that the income tax impact if such earnings were repatriated would be minimal.

The table below summarizes the changes in the Company’s cash balances for the periods indicated (in thousands).
Nine Months Ended September 30, 2021Nine Months Ended September 30, 2020Increase
(Decrease)
Nine Months Ended September 30, 2022Nine Months Ended September 30, 2021Increase
(Decrease)
Cash provided by operating activitiesCash provided by operating activities$1,077,684 $642,830 $434,854 Cash provided by operating activities$898,313 $1,077,684 $(179,371)
Cash used in investing activitiesCash used in investing activities(61,700)(60,845)(855)Cash used in investing activities(74,570)(61,700)(12,870)
Cash used in financing activitiesCash used in financing activities(944,186)(318,025)(626,161)Cash used in financing activities(1,013,430)(944,186)(69,244)
Net increase in cash and cash equivalents and restricted cash71,798 263,960 (192,162)
Net (decrease) increase in cash and cash equivalents and restricted cashNet (decrease) increase in cash and cash equivalents and restricted cash(189,687)71,798 (261,485)
Effects of exchange ratesEffects of exchange rates(14,651)8,919 (23,570)Effects of exchange rates(42,228)(14,651)(27,577)
Beginning cash and cash equivalents712,583 280,836 431,747 
Beginning cash and cash equivalents and restricted cashBeginning cash and cash equivalents and restricted cash760,602 712,583 48,019 
Ending cash and cash equivalents and restricted cashEnding cash and cash equivalents and restricted cash$769,730 $553,715 $216,015 Ending cash and cash equivalents and restricted cash$528,687 $769,730 $(241,043)

Operating

Cash provided by operating activities was $1,077.7$898.3 million and $642.8$1,077.7 million during the nine months ended September 30, 20212022 and 2020,2021, respectively. The year-over-year increasedecrease was primarily due to higher pre-tax income$150.0 million of insurance proceeds received in the 2021 period in part duerelated to a $135.5 million gain on2020 event cancellation insurance claims, as well as higher commission and an increaseinterest payments in deferred revenues resulting from increased bookings in Research,2022, partially offset by higherreduced income tax payments.

Investing

Cash used in investing activities was $61.7$74.6 million and $60.8$61.7 million during the nine months ended September 30, 20212022 and 2020,2021, respectively. The cash used in 2021 was for capital expenditures and the acquisition of Pulse Q&A Inc. The slight increase from 20202021 to 20212022 was the result of increased capital expenditures primarily due to higher capitalized software and computer equipment additions, partially offset by the 2021 acquisition of Pulse Q&A Inc., partially offset by reduced capital spending in response to the COVID-19 pandemic.

Financing

Cash used in financing activities was $944.2$1,013.4 million and $318.0$944.2 million during the nine months ended September 30, 2022 and 2021, respectively. During the 2022 period, we used $1,026.4 million of cash for share repurchases and 2020, respectively.paid a net $4.0 million in debt principal repayments. During the 2021 period, we used $1,438.8 million of cash for share repurchases, issued $600.0 million of 3.625% Senior Notes due 2029, and repaid $100.0 million on our term loan facility under the 2020 Credit Agreement with a portion ofAgreement. During the proceeds from the issuance of the 2029 Notes. We2021 period, we also repaid a net $5.0 million on our revolving credit facility under the 2020 Credit Agreement and paid a net $106.6$6.6 million in debt principal repayments, and used $1,438.8exclusive of the $100.0 million of cash for share repurchases. During the 2020 period, we repaid a net $148.0 million on our revolving credit facility under the 2016 Credit Agreement, paid a net $53.3 million in debtterm loan repayment.

3839


principal repayments and used $76.1 million of cash for share repurchases. Additionally, we paid $23.6 million in deferred financing fees related to our 2020 financing activities and $30.8 million in early redemption premium payments related to the redemption of our 2025 Notes.

Debt

As of September 30, 2021,2022, the Company had $2.5 billion of principal amount of debt outstanding, of which $1.3$1.9 million is to be repaid in the remainder of fiscal year 2021.2022. Note 8 — Debt in the Notes to Condensed Consolidated Financial Statements provides additional information regarding the Company’s outstanding debt obligations. From time to time, the Company may seek to retire or repurchase its outstanding debt through various methods including open market repurchases, negotiated block transactions, or otherwise, all or some of which may be effected through Rule 10b5-1 plans. Such transactions, if any, depend on prevailing market conditions, our liquidity and capital requirements, contractual restrictions, and other factors, and may involve material amounts.

On June 18, 2021, the Company issued $600.0 million aggregate principal amount of 3.625% Senior Notes due 2029. The 2029 Notes were issued pursuant to the 2029 Note Indenture, dated as of June 18, 2021, among the Company, the guarantors party thereto and U.S. Bank National Association, as trustee.

The 2029 Notes were issued at an issue price of 100.00% and bear interest at a rate of 3.625% per annum. Interest on the 2029 Notes is payable on June 15 and December 15 of each year, beginning on December 15, 2021. The Notes will mature on June 15, 2029.

The Company used a portion of the net proceeds of the 2029 Notes (i) to repay $100.0 million of the outstanding borrowings under the Company’s existing term loan facility and (ii) to pay related fees and expenses. The Company intends to use the remaining net proceeds from the issuance of the 2029 Notes for general corporate purposes.


OFF BALANCE SHEET ARRANGEMENTS

From January 1, 20212022 through September 30, 2021,2022, the Company has not entered into any material off-balance sheet arrangements or transactions with unconsolidated entities or other persons.

3940


ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

INTEREST RATE RISK

As of September 30, 2021,2022, the Company had $2.5 billion in total debt principal outstanding. Note 8 — Debt in the Notes to Condensed Consolidated Financial Statements provides additional information regarding the Company’s outstanding debt obligations.

Approximately $0.3 billion of the Company’s total debt outstanding as of September 30, 20212022 was based on a floating base rate of interest, which potentially exposes the Company to increases in interest rates. However, we reduce our overall exposure to interest rate increases through our interest rate swap contracts,contract, which effectively convertconverts the floating base interest rates on all of our variable rate borrowings to fixed rates.

FOREIGN CURRENCY RISK

A significant portion of our revenues are typically derived from sales outside of the United States. Among the major foreign currencies in which we conduct business are the Euro, the British Pound, the Japanese Yen, the Australian dollar and the Canadian dollar. The reporting currency of our Condensed Consolidated Financial Statements is the U.S. dollar. As the values of the foreign currencies in which we operate fluctuate over time relative to the U.S. dollar, the Company is exposed to both foreign currency translation and transaction risk.

Translation risk arises as our foreign currency assets and liabilities are translated into U.S. dollars because the functional currencies of our foreign operations are generally denominated in the local currency. Adjustments resulting from the translation of these assets and liabilities are deferred and recorded as a component of stockholders’ equity. A measure of the potential impact of foreign currency translation can be determined through a sensitivity analysis of our cash and cash equivalents. At September 30, 2021,2022, we had $765.5$528.7 million of cash and cash equivalents, with a substantial portion denominated in foreign currencies. If the exchange rates of the foreign currencies we hold all changed in comparison to the U.S. dollar by 10%, the amount of cash and cash equivalents we would have reported on September 30, 20212022 could have increased or decreased by approximately $61.7$51.2 million. The translation of our foreign currency revenues and expenses historically has not had a material impact on our consolidated earnings because movements in and among the major currencies in which we operate tend to impact our revenues and expenses fairly equally. However, our earnings could be impacted during periods of significant exchange rate volatility, or when some or all of the major currencies in which we operate move in the same direction against the U.S. dollar.

Transaction risk arises when we enter into a transaction that is denominated in a currency that may differ from the local functional currency. As these transactions are translated into the local functional currency, a gain or loss may result, which is recorded in current period earnings. We typically enter into foreign currency forward exchange contracts to mitigate the effects of some of this foreign currency transaction risk. Our outstanding foreign currency forward exchange contracts as of September 30, 20212022 had an immaterial net unrealized loss.
 
CREDIT RISK

Financial instruments that potentially subject the Company to concentration of credit risk consist primarily of short-term, highly liquid investments classified as cash equivalents, fees receivable, interest rate swap contracts and foreign currency forward exchange contracts. The majority of the Company’s cash and cash equivalents, interest rate swap contracts and foreign currency forward exchange contracts are with large investment grade commercial banks. Fees receivable balances deemed to be collectible from customers have limited concentration of credit risk due to our diverse customer base and geographic dispersion.

4041


ITEM 4. CONTROLS AND PROCEDURES

We have established disclosure controls and procedures that are designed to ensure that the information we are required to disclose in our reports filed under the Securities Exchange Act of 1934, as amended (the “Exchange Act”), is recorded, processed, summarized and reported in a timely manner. Specifically, these controls and procedures ensure that the information is accumulated and communicated to our executive management team, including our chief executive officer and our chief financial officer, to allow timely decisions regarding required disclosure.

Management conducted an evaluation, as of September 30, 2021,2022, of the effectiveness of the design and operation of our disclosure controls and procedures, under the supervision and with the participation of our chief executive officer and chief financial officer. Based upon that evaluation, our chief executive officer and chief financial officer have concluded that the Company’s disclosure controls and procedures are effective in alerting them in a timely manner to material Company information required to be disclosed by us in reports filed under the Exchange Act.

There have been no changes in the Company’s internal control over financial reporting during the period covered by this report that have materially affected, or are reasonably likely to materially affect, the Company’s internal control over financial reporting.



4142


PART II. OTHER INFORMATION

ITEM 1. LEGAL PROCEEDINGS

We are involved in legal and administrative proceedings and litigation arising in the ordinary course of business. We believe that the potential liability, if any, in excess of amounts already accrued from all proceedings, claims and litigation will not have a material effect on our financial position, cash flows or results of operations when resolved in a future period.

ITEM 1A. RISK FACTORS

There were no material changes to the risk factors disclosed in Part I, Item 1A of our Annual Report on Form 10-K for the year ended December 31, 2020.2021.

ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS

There were no unregistered sales of equity securities during the period covered by this report.

Issuer Purchases of Equity Securities

In May 2015, the Company’s Board of Directors (the “Board”) authorized a share repurchase program to repurchase up to $1.2 billion of the Company’s common stock. The Board authorized incremental share repurchases of up to an additional $300.0 million, $500.0 million$1.6 billion, and $800.0 million$1.0 billion of the Company’s common stock in February 2021, Aprilduring 2021 and July 2021,the first half of 2022, respectively. The Company may repurchase its common stock from time-to-time in amounts, at prices and in the manner that the Company deems appropriate, subject to the availability of stock, prevailing market conditions, the trading price of the stock, the Company’s financial performance and other conditions. Repurchases may be made through open market purchases (which may include repurchase plans designed to comply with Rule 10b5-1 of the Securities Exchange Act of 1934, as amended), accelerated share repurchases, private transactions or other transactions and will be funded by cash on hand and borrowings. Repurchases may also be made from time-to-time in connection with the settlement of the Company’s stock-based compensation awards. The table below summarizes the repurchases of our common stock during the three months ended September 30, 2021 pursuant to the $2.8 billion share repurchase authorization and the settlement of stock-based compensation awards.2022.
PeriodTotal
Number of
Shares
Purchased (#)
Average
Price Paid
Per Share ($)
Total Number of Shares Purchased Under Announced Programs (#)Maximum Approximate
Dollar Value of Shares
That May Yet Be Purchased
Under the Plans or Programs
(in thousands)
July 1, 2021 to July 31, 2021410,542 $256.61 409,176 $1,031,057 
August 1, 2021 to August 31, 2021347,692 299.40 333,679 931,166 
September 1, 2021 to September 30, 2021496,984 312.37 495,900 $776,263 
Total for the quarter (1)1,255,218 $290.54 1,238,755 
PeriodTotal
Number of
Shares
Purchased (#)
Average
Price Paid
Per Share ($)
Total Number of Shares Purchased Under Announced Programs (#)Maximum Approximate
Dollar Value of Shares
That May Yet Be Purchased
Under the Plans or Programs
(in thousands)
July 1, 2022 to July 31, 2022284,085 $247.13 283,214 $634,439 
August 1, 2022 to August 31, 202223,861 279.77 13,109 630,939 
September 1, 2022 to September 30, 202267,130 277.87 65,522 $612,767 
Total for the quarter (1)375,076 $254.71 361,845 
(1)The repurchased shares during the three months ended September 30, 20212022 included purchases for both the settlement of stock-based compensation awards and open market purchases.
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ITEM 6. EXHIBITS
EXHIBIT
NUMBER
DESCRIPTION OF DOCUMENT
  
  
  
101.INS*Inline XBRL Instance Document
101.SCH*Inline XBRL Taxonomy Extension Schema Document.
101.CAL*Inline XBRL Taxonomy Extension Calculation Linkbase Document.
101.DEF*Inline XBRL Taxonomy Extension Definition Linkbase Document.
101.LAB*Inline XBRL Taxonomy Extension Label Linkbase Document.
101.PRE*Inline XBRL Taxonomy Extension Presentation Linkbase Document.
104*Cover Page Interactive Data File, formatted in Inline XBRL (included as Exhibit 101).
*     Filed with this report.


Items 3 and 4 of Part II are not applicable and have been omitted.

SIGNATURE
 
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
 Gartner, Inc.
  
Date:November 2, 20211, 2022/s/ Craig W. Safian
 Craig W. Safian
 Executive Vice President and Chief Financial Officer
 (Principal Financial and Accounting Officer)

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