UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
FORM 10-Q
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended September 30, 2019
2020
OR
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from ______________ to ________________
Commission file number 0-14112
JACK HENRY & ASSOCIATES, INC.
(Exact name of registrant as specified in its charter)
Delaware43-1128385
(State or Other Jurisdiction of Incorporation)(I.R.S Employer Identification No.)
663 Highway 60, P.O. Box 807,, Monett,, MO65708
(Address of Principle Executive Offices)
(Zip Code)
417-235-6652417-235-6652
(Registrant’s telephone number, including area code)

Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading SymbolName of each exchange on which registered
Common Stock ($0.01 par value)JKHYNASDAQNasdaq Global Select Market

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.
Yes  No
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).
Yes  No
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” ”accelerated filer,” “smaller reporting company,” and "emerging growth company" in Rule 12b-2 of the Exchange Act.
Large accelerated filerAccelerated filer
Non-accelerated filerSmaller reporting company
Large accelerated filerAccelerated filer
Non-accelerated filerSmaller reporting company
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act)  
Yes No
As of October 28, 2019,26, 2020, the Registrant had 76,936,90476,316,170 shares of Common Stock outstanding ($0.01 par value).




TABLE OF CONTENTS
Page Reference
PART IFINANCIAL INFORMATION
Page Reference
PART IFINANCIAL INFORMATION
ITEM 1.Condensed Consolidated Balance Sheets as of September 30, 20192020 and June 30, 20192020 (Unaudited)
Condensed Consolidated Statements of Income for the Three Months Ended September 30, 2020 and 2019 and 2018 (Unaudited)
Condensed Consolidated Statements of Changes in Stockholders' Equity for the Three Months Ended September 30, 2020 and 2019 and 2018(Unaudited)
Condensed Consolidated Statements of Cash Flows for the Three Months Ended September 30, 2020 and 2019 and 2018 (Unaudited)
Notes to Condensed Consolidated Financial Statements (Unaudited)
ITEM 2.Management's Discussion and Analysis of Financial Condition and Results of Operations
ITEM 3.Quantitative and Qualitative Disclosures about Market Risk
ITEM 4.Controls and Procedures
PART IIOTHER INFORMATION
ITEM1.ITEM 1.Legal Proceedings
ITEM 2.Unregistered Sales of Equity Securities and Use of Proceeds
ITEM 6.Exhibits
Signatures

In this report, all references to “JHA”,"Jack Henry," “JKHY,” the “Company”, “we”, “us”,“Company,” “we,” “us,” and “our”,“our,” refer to Jack Henry & Associates, Inc., and its wholly owned subsidiaries.
FORWARD LOOKING STATEMENTS
Certain statements in this report, other than purely historical information, including estimates, projections, statements relating to our business plans, objectives and expected operating results, and the assumptions upon which those statements are based, are “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995, Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934.1934 (the "Exchange Act"). Forward-looking statements may appear throughout this report, including without limitation, in Management's Discussion and Analysis of Financial Condition and Results of Operations. Forward-looking statements generally are identified by the words “believe,” “project,” “expect,” “seek,” “anticipate,” “estimate,” “future,” “intend,” “plan,” “strategy,” “predict,” “likely,” “should,” “will,” “would,” “could,” “can,” “may,” and similar expressions. Forward-looking statements are based only on management’s current beliefs, expectations and assumptions thatregarding the future of the Company, future plans and strategies, projections, anticipated events and trends, the economy and other future conditions. Because forward-looking statements relate to the future, they are subject to inherent risks and uncertainties which maythat could cause actual results to differ materially from the forward-lookingthose expressed or implied by such statements. RisksSuch risks and uncertainties that could cause actual results and eventsinclude, but are not limited to, differ materially from such forward-looking statements are identified at “Risk Factors”those discussed in the Company’sthis Quarterly Report on Form 10-Q, those discussed in our Annual Report on Form 10-K for the year ended June 30, 2019. We undertake no2020, in particular, those included in Item 1A, “Risk Factors” of such report, and those discussed in other documents we file with the Securities and Exchange Commission (“SEC”). Any forward-looking statement made in this report speaks only as of the date of this report, and the Company expressly disclaims any obligation to publicly update or revise publicly any forward-looking statements,statement, whether as a resultbecause of new information, future events or otherwise.


2



PART I. FINANCIAL INFORMATION
ITEM I. FINANCIAL STATEMENTS

3

Table of Contents
JACK HENRY & ASSOCIATES, INC. AND SUBSIDIARIESJACK HENRY & ASSOCIATES, INC. AND SUBSIDIARIESJACK HENRY & ASSOCIATES, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED BALANCE SHEETSCONDENSED CONSOLIDATED BALANCE SHEETSCONDENSED CONSOLIDATED BALANCE SHEETS
(In Thousands, Except Share and Per Share Data)(In Thousands, Except Share and Per Share Data)(In Thousands, Except Share and Per Share Data)
(Unaudited)(Unaudited)(Unaudited)
September 30,
2019
 June 30,
2019
September 30,
2020
June 30,
2020
   
ASSETS   ASSETS  
CURRENT ASSETS:   CURRENT ASSETS:  
Cash and cash equivalents$96,679
 $93,628
Cash and cash equivalents$195,320 $213,345 
Receivables, net234,362
 310,080
Receivables, net223,013 300,945 
Income tax receivable
 17,817
Income tax receivable0 21,051 
Prepaid expenses and other102,189
 106,466
Prepaid expenses and other103,098 95,525 
Deferred costs44,347
 35,102
Deferred costs53,108 38,235 
Assets held for sale6,546
 6,355
Total current assets484,123
 569,448
Total current assets574,539 669,101 
PROPERTY AND EQUIPMENT, net274,531
 272,474
PROPERTY AND EQUIPMENT, net263,710 273,432 
OTHER ASSETS:   OTHER ASSETS:  
Non-current deferred costs96,813
 90,084
Non-current deferred costs116,994 113,525 
Computer software, net of amortization331,470
 318,969
Computer software, net of amortization348,094 340,466 
Other non-current assets212,253
 134,743
Other non-current assets225,154 220,591 
Customer relationships, net of amortization106,702
 100,653
Customer relationships, net of amortization91,701 95,108 
Other intangible assets, net of amortization34,056
 31,514
Other intangible assets, net of amortization28,550 29,917 
Goodwill686,030
 666,944
Goodwill686,334 686,334 
Total other assets1,467,324
 1,342,907
Total other assets1,496,827 1,485,941 
Total assets$2,225,978
 $2,184,829
Total assets$2,335,076 $2,428,474 
LIABILITIES AND STOCKHOLDERS' EQUITY   LIABILITIES AND STOCKHOLDERS' EQUITY  
CURRENT LIABILITIES:   CURRENT LIABILITIES:  
Accounts payable$13,621
 $9,850
Accounts payable$6,835 $9,880 
Accrued expenses106,752
 120,360
Accrued expenses144,774 166,689 
Accrued income taxes5,874
 
Accrued income taxes878 
Notes payable and current maturities of long-term debtNotes payable and current maturities of long-term debt126 115 
Deferred revenues266,831
 339,752
Deferred revenues254,764 318,161 
Total current liabilities393,078
 469,962
Total current liabilities407,377 494,845 
LONG-TERM LIABILITIES:   LONG-TERM LIABILITIES:  
Non-current deferred revenues58,723
 54,554
Non-current deferred revenues67,745 71,461 
Non-current deferred income tax liability221,962
 217,010
Deferred income tax liabilityDeferred income tax liability246,391 243,998 
Debt, net of current maturitiesDebt, net of current maturities169 208 
Other long-term liabilities75,555
 14,290
Other long-term liabilities69,644 68,274 
Total long-term liabilities356,240
 285,854
Total long-term liabilities383,949 383,941 
Total liabilities749,318
 755,816
Total liabilities791,326 878,786 
STOCKHOLDERS' EQUITY   STOCKHOLDERS' EQUITY  
Preferred stock - $1 par value; 500,000 shares authorized, none issued
 
Preferred stock - $1 par value; 500,000 shares authorized, none issued0 
Common stock - $0.01 par value; 250,000,000 shares authorized;
103,535,828 shares issued at September 30, 2019;
103,496,026 shares issued at June 30, 2019
1,035
 1,035
Common stock - $0.01 par value; 250,000,000 shares authorized;
103,696,962 shares issued at September 30, 2020;
103,622,563 shares issued at June 30, 2020
Common stock - $0.01 par value; 250,000,000 shares authorized;
103,696,962 shares issued at September 30, 2020;
103,622,563 shares issued at June 30, 2020
1,037 1,036 
Additional paid-in capital475,222
 472,029
Additional paid-in capital497,031 495,005 
Retained earnings2,124,672
 2,066,073
Retained earnings2,293,228 2,235,320 
Less treasury stock at cost
26,607,603 shares at September 30, 2019;
26,507,903 shares at June 30, 2019
(1,124,269) (1,110,124)
Less treasury stock at cost
27,392,903 shares at September 30, 2020;
26,992,903 shares at June 30, 2020
Less treasury stock at cost
27,392,903 shares at September 30, 2020;
26,992,903 shares at June 30, 2020
(1,247,546)(1,181,673)
Total stockholders' equity1,476,660
 1,429,013
Total stockholders' equity1,543,750 1,549,688 
Total liabilities and equity$2,225,978
 $2,184,829
Total liabilities and equity$2,335,076 $2,428,474 
See notes to condensed consolidated financial statements

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Table of Contents
JACK HENRY & ASSOCIATES, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF INCOME
(In Thousands, Except Per Share Data)
(Unaudited)
Three Months Ended
 September 30,
 20202019
REVENUE$451,800 $438,005 
EXPENSES  
Cost of Revenue262,929 245,791 
Research and Development26,057 24,591 
Selling, General, and Administrative45,226 49,436 
Total Expenses334,212 319,818 
OPERATING INCOME117,588 118,187 
INTEREST INCOME (EXPENSE)  
Interest Income68 508 
Interest Expense(117)(156)
Total Interest Income (Expense)(49)352 
INCOME BEFORE INCOME TAXES117,539 118,539 
PROVISION FOR INCOME TAXES26,323 29,169 
NET INCOME$91,216 $89,370 
Basic earnings per share$1.19 $1.16 
Basic weighted average shares outstanding76,507 76,972 
Diluted earnings per share$1.19 $1.16 
Diluted weighted average shares outstanding76,713 77,067 

JACK HENRY & ASSOCIATES, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF INCOME
(In Thousands, Except Per Share Data)
(Unaudited)
 Three Months Ended
 September 30,
 2019 2018
    
REVENUE$438,005
 $392,543
    
EXPENSES   
Cost of Revenue245,791
 220,112
Research and Development24,591
 24,026
Selling, General, and Administrative49,436
 45,183
Total Expenses319,818
 289,321
    
OPERATING INCOME118,187
 103,222
    
INTEREST INCOME (EXPENSE)   
Interest Income508
 291
Interest Expense(156) (147)
Total Interest Income (Expense)352
 144
    
INCOME BEFORE INCOME TAXES118,539
 103,366
    
PROVISION/ (BENEFIT) FOR INCOME TAXES29,169
 19,815
    
NET INCOME$89,370
 $83,551
    
Basic earnings per share$1.16
 $1.08
Basic weighted average shares outstanding76,972
 77,188
    
Diluted earnings per share$1.16
 $1.08
Diluted weighted average shares outstanding77,067
 77,537

See notes to condensed consolidated financial statements


JACK HENRY & ASSOCIATES, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS' EQUITY
(In Thousands, Except Share and Per Share Data)
(Unaudited)
  Three Months Ended
  September 30,
  2019 2018
PREFERRED SHARES: 
 
     
COMMON SHARES:    
Shares, beginning of period 103,496,026
 103,278,562
Shares issued for equity-based payment arrangements 19,888
 102,094
Shares issued for Employee Stock Purchase Plan 19,914
 17,845
Shares, end of period 103,535,828
 103,398,501
     
COMMON STOCK - PAR VALUE $0.01 PER SHARE:    
Balance, beginning of period $1,035
 $1,033
Shares issued for equity-based payment arrangements 
 1
Balance, end of period $1,035
 $1,034
     
ADDITIONAL PAID-IN CAPITAL:    
Balance, beginning of period $472,030
 $464,138
Shares issued for equity-based payment arrangements (1) (1)
Tax withholding related to share based compensation (2,072) (13,256)
Shares issued for Employee Stock Purchase Plan 2,412
 2,217
Stock-based compensation expense 2,853
 1,771
Balance, end of period $475,222
 $454,869
     
RETAINED EARNINGS:    
Balance, beginning of period $2,066,073
 $1,912,933
Net income 89,370
 83,551
Dividends (30,771) (28,563)
Balance, end of period $2,124,672
 $1,967,921
     
TREASURY STOCK:    
Balance, beginning of period $(1,110,124) $(1,055,260)
Purchase of treasury shares (14,145) 
Balance, end of period $(1,124,269) $(1,055,260)
     
TOTAL STOCKHOLDERS' EQUITY $1,476,660
 $1,368,564
     
Dividends declared per share $0.40
 $0.37
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JACK HENRY & ASSOCIATES, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS' EQUITY
(In Thousands, Except Share and Per Share Data)
(Unaudited)
Three Months Ended
 September 30,
 20202019
PREFERRED SHARES:0 
COMMON SHARES:
Shares, beginning of period103,622,563 103,496,026 
Shares issued for equity-based payment arrangements55,002 19,888 
Shares issued for Employee Stock Purchase Plan19,397 19,914 
Shares, end of period103,696,962 103,535,828 
COMMON STOCK - PAR VALUE $0.01 PER SHARE:
Balance, beginning of period$1,036 $1,035 
Shares issued for equity-based payment arrangements1 
Balance, end of period$1,037 $1,035 
ADDITIONAL PAID-IN CAPITAL:
Balance, beginning of period$495,005 $472,030 
Shares issued for equity-based payment arrangements(1)(1)
Tax withholding related to share based compensation(5,505)(2,072)
Shares issued for Employee Stock Purchase Plan2,907 2,412 
Stock-based compensation expense4,625 2,853 
Balance, end of period$497,031 $475,222 
RETAINED EARNINGS:
Balance, beginning of period$2,235,320 $2,066,073 
Cumulative effect of Accounting Standards Update adoption (Note 2)(493)
Net income91,216 89,370 
Dividends(32,815)(30,771)
Balance, end of period$2,293,228 $2,124,672 
TREASURY STOCK:
Balance, beginning of period$(1,181,673)$(1,110,124)
Purchase of treasury shares(65,873)(14,145)
Balance, end of period$(1,247,546)$(1,124,269)
TOTAL STOCKHOLDERS' EQUITY$1,543,750 $1,476,660 
Dividends declared per share$0.43 $0.40 
See notes to condensed consolidated financial statements.


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Table of Contents
JACK HENRY & ASSOCIATES, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(In Thousands)
(Unaudited)
 Three Months Ended
 September 30,
 20202019
CASH FLOWS FROM OPERATING ACTIVITIES:  
Net Income$91,216 $89,370 
Adjustments to reconcile net income from operations
to net cash from operating activities:
  
Depreciation13,391 12,708 
Amortization30,352 29,380 
Change in deferred income taxes2,393 2,359 
Expense for stock-based compensation4,625 2,853 
(Gain)/loss on disposal of assets(159)
Changes in operating assets and liabilities:  
Change in receivables  77,439 77,123 
Change in prepaid expenses, deferred costs and other(30,522)(13,486)
Change in accounts payable(2,244)1,865 
Change in accrued expenses(27,896)(35,270)
Change in income taxes22,995 25,081 
Change in deferred revenues(67,113)(68,939)
Net cash from operating activities114,477 123,052 
CASH FLOWS FROM INVESTING ACTIVITIES:  
Payment for acquisitions, net of cash acquired0 (30,285)
Capital expenditures(4,478)(13,101)
Proceeds from completed and pending dispositions6,115 10 
Purchased software(1,374)(2,424)
Computer software developed(31,451)(28,475)
Purchase of investments0 (1,150)
Net cash from investing activities(31,188)(75,425)
CASH FLOWS FROM FINANCING ACTIVITIES:  
Repayments on financing leases(28)
Purchase of treasury stock(65,873)(14,145)
Dividends paid(32,815)(30,771)
Tax withholding payments related to share based compensation(5,505)(2,072)
Proceeds from sale of common stock2,907 2,412 
Net cash from financing activities(101,314)(44,576)
NET CHANGE IN CASH AND CASH EQUIVALENTS$(18,025)$3,051 
CASH AND CASH EQUIVALENTS, BEGINNING OF PERIOD$213,345 $93,628 
CASH AND CASH EQUIVALENTS, END OF PERIOD$195,320 $96,679 

See notes to condensed consolidated financial statements.statements


7
JACK HENRY & ASSOCIATES, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(In Thousands)
(Unaudited)
 Three Months Ended
 September 30,
 2019 2018
    
CASH FLOWS FROM OPERATING ACTIVITIES:   
Net Income$89,370
 $83,551
Adjustments to reconcile net income from operations
     to net cash from operating activities:
   
Depreciation12,708
 10,903
Amortization29,380
 27,827
Change in deferred income taxes2,359
 730
Expense for stock-based compensation2,853
 1,771
(Gain)/loss on disposal of assets and businesses8
 30
Changes in operating assets and liabilities:   
Change in receivables  77,123
 98,708
Change in prepaid expenses, deferred costs and other(13,486) (33,076)
Change in accounts payable1,865
 (5,782)
Change in accrued expenses(35,270) (4,278)
Change in income taxes25,081
 18,501
Change in deferred revenues(68,939) (52,151)
Net cash from operating activities123,052
 146,734
    
CASH FLOWS FROM INVESTING ACTIVITIES:   
Payment for acquisitions, net of cash acquired(30,285) 
Capital expenditures(13,101) (24,001)
Proceeds from the sale of assets10
 33
Purchased software(2,424) (1,626)
Computer software developed(28,475) (26,669)
Purchase of investments(1,150) 
Net cash from investing activities(75,425) (52,263)
    
CASH FLOWS FROM FINANCING ACTIVITIES:   
Purchase of treasury stock(14,145) 
Dividends paid(30,771) 
Proceeds from issuance of common stock upon exercise of stock options
 1
Tax withholding payments related to share based compensation(2,072) (13,257)
Proceeds from sale of common stock2,412
 2,217
Net cash from financing activities(44,576) (11,039)
NET CHANGE IN CASH AND CASH EQUIVALENTS$3,051
 $83,432
CASH AND CASH EQUIVALENTS, BEGINNING OF PERIOD$93,628
 $31,440
CASH AND CASH EQUIVALENTS, END OF PERIOD$96,679
 $114,872


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See notes to condensed consolidated financial statements


JACK HENRY & ASSOCIATES, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Per Share Amounts)
(Unaudited)

NOTE 1.NATURE OF OPERATIONS AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
NOTE 1.    NATURE OF OPERATIONS AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
Description of the Company
Jack Henry & Associates, Inc. and subsidiaries (“JHA”("Jack Henry," "JKHY," or the “Company”"Company") is a provider of integrated computer systems and services thatservices. The Company has developed and acquired a number of banking and credit union software systems. The Company's revenues are predominately earned by marketing those systems to financial institutions nationwide together with computer equipment (hardware), by providing the conversion and implementation services for financial institutions to utilize JHAJKHY systems, and by providing other related services. JHAJKHY also provides continuing support and services to customers using in-houseon-premise or outsourced systems.
Consolidation
The condensed consolidated financial statements include the accounts of JHAJKHY and all of its subsidiaries, which are wholly-owned, and all intercompany accounts and transactions have been eliminated.
Comprehensive Income
Comprehensive income for the three months ended September 30, 20192020 and 20182019 equals the Company’s net income.
Change in Accounting Policy
The Company adopted FASB Accounting Standards Codification ("ASC") Topic 326, Financial Instruments - Credit Losses, ("CECL") with an adoption date of July 1, 2020 (see Note 2). As a result, the Company changed its accounting policy for allowance for credit losses. The accounting policy pursuant to CECL is disclosed below. The adoption of CECL resulted in an immaterial cumulative effect adjustment recorded in retained earnings as of July 1, 2020.
Allowance for Credit Losses
The Company monitors trade and other receivable balances and contract assets and estimates the allowance for lifetime expected credit losses. Estimates of expected credit losses are based on historical collection experience and other factors, including those related to current market conditions and events.
The following table summarizes allowance for credit losses activity for the quarter ended September 30, 2020:
Allowance for credit losses at June 30, 2020$6,719 
Cumulative effect of accounting standards update adoption493 
Current quarter provision for expected credit losses540 
Write-offs charged against allowance(1,023)
Recoveries of amounts previously written off(3)
Other
Allowance for credit losses at September 30, 2020$6,731
While the novel coronavirus ("COVID-19") pandemic did not result in a significant increase in the Company’s expected credit loss allowance recorded as of September 30, 2020, the Company believes it is reasonably possible that future developments related to the economic impact of the COVID-19 pandemic could have a material impact on management’s estimates (see Use of Estimates below).
Property and Equipment
Property and equipment is recorded at cost and depreciated using the straight-line method over the estimated useful lives of the assets.  Accumulated depreciation at September 30, 20192020 totaled $384,896$417,121 and at June 30, 20192020 totaled $388,481.$404,388.
Intangible Assets
Intangible assets consist of goodwill, customer relationships, computer software, and trade names acquired in business acquisitions in addition to internally developed computer software. The amounts are amortized, with the exception of those intangible assets with an indefinite life (such as goodwill), over an estimated economic benefit
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period, generally three to twenty years.  Accumulated amortization of intangible assets totaled $736,825$846,659 and $707,518$812,856 at September 30, 20192020 and June 30, 2019,2020, respectively.
Purchase of Investments
During fiscal 2018, theThe Company madehad an investment of $5,000 forin the purchase of preferred stock of Automated Bookkeeping, Inc ("Autobooks"). During the first quarter of fiscal 2020, the Company made an additional investment in Autobooks of $1,000, for a total investment$6,000 at September 30, 2019 of $6,000, representing2020 and June 30, 2020, which represented a non-controlling share of the voting equity as of that date.each of those dates. The total investment was recorded at cost and is included within other non-current assets on the Company's balance sheet. The fair value of the investment has not been estimated, as estimation is not practicable. There have been no events or changes in circumstances that would indicate an impairment and no price changes resulting from observing a similar or identical investment. An impairment and/or an observable price change would be an adjustment to recorded cost. Fair value will not be estimated unless there are identified events or changes in circumstances that may have a significant adverse effect on the fair value of the investment.
During the first quarter of fiscal 2020, the Company invested $150 for interests in a renewable energy investment tax credit fund. The investment is included within other non-current assets on the Company's balance sheet. At September 30, 2019, the Company had commitments to invest an additional $14,850 for interests in the renewable energy investment tax credit fund that it expects to fund during the remainder of fiscal 2020.
Common Stock
The Board of Directors has authorized the Company to repurchase shares of its common stock. Under this authorization, the Company may finance its share repurchases with available cash reserves or borrowings on its existing line-of-credit. The share repurchase program does not include specific price targets or timetables and may be suspended at any time. At September 30, 2019,2020, there were 26,60827,393 shares in treasury stock and the Company had the remaining authority to repurchase up to 3,3832,598 additional shares. The total cost of treasury shares at September 30, 20192020 is $1,124,269.$1,247,546. During the first three months of fiscal 2020,2021, the Company repurchased 100400 treasury shares. At June 30, 2019,2020, there were 26,50826,993 shares in treasury stock and the Company had authority to repurchase up to 3,4832,998 additional shares.

Income Taxes
Deferred tax liabilities and assets are recognized for the tax effects of differences between the financial statement and tax basis of assets and liabilities. A valuation allowance would be established to reduce deferred tax assets if it is more likely than not that a deferred tax asset will not be realized.
The Company recognizes the tax benefit from an uncertain tax position only if it is more likely than not that the tax position will be sustained on examination by the taxing authorities, based upon the technical merits of the position. The tax benefit recognized in the financial statements from such a position is measured based on the largest benefit that has a greater than 50% likelihood of being realized upon ultimate settlement. Also, interest and penalties expenseexpenses are recognized on the full amount of deferred benefits for uncertain tax positions. The Company's policy is to include interest and penalties related to unrecognized tax benefits in income tax expense.
Interim Financial Statements
The accompanying condensed consolidated financial statements have been prepared in accordance with the instructions to Form 10-Q of the Securities and Exchange Commission ("SEC") and in accordance with accounting principles generally accepted in the United States of America ("U.S. GAAP") applicable to interim condensed consolidated financial statements, and do not include all of the information and footnotes required by accounting principles generally accepted in the United States of America for complete consolidated financial statements. The condensed consolidated financial statements should be read in conjunction with the Company’s audited consolidated financial statements and accompanying notes, which are included in its Annual Report on Form 10-K (“Form 10-K”) for the fiscal year ended June 30, 2019.2020. The accounting policies followed by the Company are set forth in Note 1 to the Company's consolidated financial statements included in its Form 10-K for the fiscal year ended June 30, 2019,2020, with updates to certain policies included in this Note 1.
In the opinion of the management of the Company, the accompanying unaudited condensed consolidated financial statements reflect all adjustments necessary (consisting of normal recurring adjustments) to state fairly in all material respects the financial position of the Company as of September 30, 2019,2020, the results of its operations for the three months ended September 30, 20192020 and 2018,2019, changes in stockholders' equity for the three months ended September 30, 20192020 and 2018,2019, and its cash flows for the three months ended September 30, 20192020 and 2018.2019. The condensed consolidated balance sheet at June 30, 20192020 was derived from audited annual financial statements, but does not contain all of the footnote disclosures from the annual financial statements.
The results of operations for the three months ended September 30, 20192020 are not necessarily indicative of the results to be expected for the entire year.

Use of Estimates
The extent to which the COVID-19 pandemic will directly or indirectly impact our business and financial results, including revenue, expenses, cost of revenues, research and development, and selling, general and administrative
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expenses, will depend on future developments that are highly uncertain, such as new information that may emerge concerning COVID-19 and the actions taken to contain or treat COVID-19, as well as the economic impact on local, regional, national and international customers and markets. The Company assessed certain accounting matters that generally require consideration of forecasted financial information in context with the information reasonably available to the Company and the unknown future impacts of COVID-19 as of September 30, 2020 and through the date of this report. The accounting matters assessed included, but were not limited to, the Company’s allowance for credit losses, as well as the carrying value of goodwill and other long-lived assets. While there was not a material impact to the Company’s consolidated financial statements as of and for the quarter ended September 30, 2020, the Company’s future assessment of the magnitude and duration of COVID-19, as well as other factors, could result in material impacts to the Company’s consolidated financial statements in future reporting periods.
NOTE 2:     RECENT ACCOUNTING PRONOUNCEMENTS
Recently Adopted Accounting Guidance
The FASB issued Accounting Standards Update (ASU) No. 2016-02, Leases, in February 2016. This ASU aims to increase transparency and comparability among organizations by recognizing lease assets and liabilities on the balance sheet and requiring disclosure of key information regarding leasing arrangements to enable users of financial statements to assess the amount, timing, and uncertainty of cash flows arising from leases. Specifically, the standard requires operating lease commitments to be recorded on the balance sheet as operating lease liabilities and right-of-use assets, and the cost of those operating leases to be amortized on a straight-line basis.
The Company adopted the new standard effective July 1, 2019 using the optional transition method in ASU 2018-11. Under this method, the Company did not adjust its comparative period financial statements for the effects of the new standard or make the new, expanded required disclosures for periods prior to the effective date. The Company elected the package of practical expedients permitted under the new standard, which among other things, allows it to carry forward its historical lease classifications. In addition, the Company has made a policy election to keep leases with an initial term of twelve months or less off of the balance sheet. The Company also elected the practical expedient to not separate the non-lease components of a contract from the lease component to which they relate.
The adoption of standard resulted in the recognition of lease liabilities of $77,393 and right-to-use assets of $74,084 as of July 1, 2019. Adoption of the standard did not have a material impact on the Company’s condensed consolidated statements of income or condensed consolidated statements of cash flows.
Not Yet Adopted
In August of 2018, the FASB issued ASU No. 2018-15, Intangibles, Goodwill and Other - Internal-Use Software (Subtopic 350-40), which broadens the scope of Subtopic 350-40 to include costs incurred to implement a hosting arrangement that is a service contract. The costs are capitalized or expensed depending on the nature of the costs and the project

stage during which they are incurred, consistent with costs for internal-use software. The amendments in this update can be applied either retrospectively or prospectively to all implementation costs incurred after the date of adoption. The ASU will be effective for the Company on July 1, 2020, with early adoption permitted. The Company plans to early adopt ASU No. 2018-15 on January 1, 2020 and does not expect the adoption to have a material impact on its consolidated financial statements.
In January 2017, the FASB issued ASUAccounting Standard Update ("ASU") No. 2017-04, Intangibles - Goodwill and Other (Topic 350): Simplifying the Test for Goodwill Impairment, (“ASU 2017-04”), which eliminates Step 2 of the goodwill impairment test that had required a hypothetical purchase price allocation. Rather, entities should apply the same impairment assessment to all reporting units and recognize an impairment loss for the amount by which a reporting unit’s carrying amount exceeds its fair value, without exceeding the total amount of goodwill allocated to that reporting unit. Entities will continue to have the option to perform a qualitative assessment for a reporting unit to determine if the quantitative impairment test is necessary. The Company adopted ASU No. 2017-04 on July 1, 2020 and the adoption did not have a material impact on its condensed consolidated financial statements.
In June 2016, the FASB issued ASU No. 2016-13, Financial Instruments - Credit Losses (Topic 326), or CECL, which prescribes an impairment model for most financial instruments based on expected losses rather than incurred losses. Under this model, an estimate of expected credit losses over the contractual life of the instrument is to be recorded as of the end of a reporting period as an allowance to offset the amortized cost basis, resulting in a net presentation of the amount expected to be collected on the financial instrument. For most instruments, entities must apply the standard using a cumulative-effect adjustment to beginning retained earnings as of the beginning of the fiscal year of adoption.
The Company adopted CECL effective July 1, 2020 using the required modified retrospective approach, which resulted in a cumulative-effect decrease to beginning retained earnings of $493. Financial assets and liabilities held by the Company subject to the “expected credit loss” model prescribed by CECL include trade and other receivables as well as contract assets (see Note 1).
Not Yet Adopted
In December of 2019, the FASB issued ASU No. 2019-12, Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes, which removes certain exceptions and simplifies other requirements of Topic 740 guidance. The ASU will be effective prospectively for the Company on July 1, 2021. Early adoption of the amendments is permitted, including adoption in any interim period for public business entities for periods for which financial statements have not yet been issued. An entity that elects to early adopt the amendments in an interim period should reflect any adjustments as of the beginning of the annual orperiod that includes that interim goodwill impairment tests in fiscal years beginning after December 15, 2019, withperiod. Additionally, an entity that elects early adoption permitted.must adopt all the amendments in the same period. The Company plans to adopt ASU No. 2017-04 when required2019-12 effective July 1, 2021 and does not expect the adoption to have a material impact on its consolidated financial statements.
In June 2016, the FASB issued ASU No. 2016-13, Financial Instruments—Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments, which requires financial assets measured at amortized cost basis to be presented at the net amount expected to be collected, with an allowance for credit losses valuation account that is deducted to present the net carrying value at the amount expected to be collected. The amendments in this update are effective for fiscal years beginning after December 15, 2019, including interim periods within those fiscal years, with early adoption permitted. The Company plans to adopt ASU No. 2016-13 when required and is evaluating the impact on its consolidated financial statements.

NOTE 3.    REVENUE AND DEFERRED COSTS
Revenue Recognition
The Company generates revenue from data processing, transaction processing, software licensing and related services, professional services, and hardware sales.
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Disaggregation of Revenue
The tables below present the Company's revenue disaggregated by type of revenue. Refer to Note 11,10, Reportable Segment Information, for disaggregated revenue by type and reportable segment. The majority of the Company’s revenue is earned domestically, with revenue from customers outside the United States comprising less than 1% of total revenue.
 Three Months Ended September 30,
 2019 2018
Processing$159,197
 $145,975
    
Outsourcing & Cloud108,583
 97,359
Product Delivery & Services71,361
 57,964
In-House Support98,864
 91,245
Services & Support278,808
 246,568
    
Total Revenue$438,005
 $392,543

Three Months Ended September 30,
20202019
Outsourcing & Cloud$120,959 $108,583 
Product Delivery & Services56,897 71,361 
In-House Support103,141 98,864 
Services & Support280,997 278,808 
Processing170,803 159,197 
Total Revenue$451,800 $438,005 
Contract Balances
The following table provides information about contract assets and contract liabilities from contracts with customers.

 September 30,
2019
 June 30,
2019
Receivables, net$234,362
 $310,080
Contract Assets- Current21,233
 21,446
Contract Assets- Non-current54,330
 50,640
Contract Liabilities (Deferred Revenue)- Current266,831
 339,752
Contract Liabilities (Deferred Revenue)- Non-current$58,723
 $54,554

September 30,
2020
June 30,
2020
Receivables, net$223,013 $300,945 
Contract Assets- Current21,136 21,609 
Contract Assets- Non-current53,788 54,293 
Contract Liabilities (Deferred Revenue)- Current254,764 318,161 
Contract Liabilities (Deferred Revenue)- Non-current67,745 71,461 
Contract assets primarily result from revenue being recognized when or as control of a solution or service is transferred to the customer, but where invoicing is contingent upon the completion of other performance obligations or payment terms differ from the provisioning of services. The current portion of contract assets is reported within prepaid expenses and other in the condensed consolidated balance sheet, and the non-current portion is included in other non-current assets. Contract Liabilitiesliabilities (deferred revenue) primarily relate to consideration received from customers in advance of delivery of the related goods and services to the customer. Contract balances are reported in a net contract asset or liability position on a contract-by-contract basis at the end of each reporting period.
The Company analyzes contract language to identify if a significant financing component does exist, and would adjust the transaction price for any material effects of the time value of money if the timing of payments provides either party to the contract with a significant benefit of financing the transaction.
DuringFor the three months ended September 30, 20192020 and 2018,2019, the Company recognized revenue of $94,054$93,047 and $88,121,$94,054, respectively, that was included in the corresponding deferred revenue balance at the beginning of the periods.
Amounts recognized that relate to performance obligations satisfied (or partially satisfied) in prior periods were immaterial for each period presented. These adjustments are primarily the result of transaction price re-allocations due to changes in estimates of variable consideration.
Transaction Price Allocated to Remaining Performance Obligations
As of September 30, 2019,2020, estimated revenue expected to be recognized in the future related to performance obligations that are unsatisfied (or partially unsatisfied) at the end of the reporting period totaled $3,691,321.$4,063,582. The Company expects to recognize approximately 28%28.21% over the next 12 months, 19%19.52% in 13-24 months, and the balance thereafter.
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Contract Costs
The Company incurs incremental costs to obtain a contract as well as costs to fulfill contracts with customers that are expected to be recovered. These costs consist primarily of sales commissions, which are incurred only if a contract is obtained, and customer conversion or implementation-related costs. Capitalized costs are amortized based on the transfer of goods or services to which the asset relates, in line with the percentage of revenue recognized for each performance obligation to which the costs are allocated.
Capitalized costs totaled $246,387$288,917 and $231,273,$271,010, at September 30, 20192020 and June 30, 2019,2020, respectively.
ForDuring the three months ended September 30, 20192020 and 2018,2019, amortization of deferred contract costs wastotaled $33,825 and $31,393, and $26,821, respectively. There were no impairment losses in relation to capitalized costs for the periods presented.

NOTE 4.    FAIR VALUE OF FINANCIAL INSTRUMENTS
For cash equivalents, amounts receivable or payable and short-term borrowings, fair values approximate carrying value, based on the short-term nature of the assets and liabilities.
The Company's estimates of the fair value for financial assets and financial liabilities are based on the framework established in the fair value accounting guidance. The framework is based on the inputs used in valuation, gives the highest priority to quoted prices in active markets, and requires that observable inputs be used in the valuations when available. The three levels of the hierarchy are as follows:
Level 1: inputs to the valuation are quoted prices in an active market for identical assets
Level 2: inputs to the valuation include quoted prices for similar assets in active markets that are observable either directly or indirectly
Level 3: valuation is based on significant inputs that are unobservable in the market and the Company's own estimates of assumptions that we believe market participants would use in pricing the asset

Fair value of financial assets, included in cash and cash equivalents, and financial liabilities is as follows:
  Estimated Fair Value Measurements Total Fair
  Level 1 Level 2 Level 3 Value
September 30, 2019        
Financial Assets:        
Money market funds $87,308
 $
 $
 $87,308
June 30, 2019  
      
Financial Assets:        
Money market funds $81,945
 $
 $
 $81,945

Non-Recurring Fair Value Measurements        
September 30, 2019        
Long-lived assets held for sale $
 $1,300
 $
 $1,300
June 30, 2019        
Long-lived assets held for sale (a)
 $
 $1,300
 $
 $1,300
(a) In accordance with ASC Subtopic 360-10, long-lived assets held for sale with a carrying value of $4,575 were written down to their fair value of $1,300, resulting in an impairment totaling $3,275, which was included in earnings for the period ended June 30, 2017. These assets are expected to be disposed of by sale in the third quarter of fiscal 2020.

NOTE 5.    LEASES
The Company adopted ASU 2016-02 and its related amendments (collectively known as “ASC 842”) on July 1, 2019 using the optional transition method in ASU 2018-11. Therefore, the reported results for the three months ended September 30, 2019 reflect the application of ASC 842 while the reported results for the three months ended September 30, 2018 were not adjusted and continue to be reported under the accounting guidance, ASC 840, Leases (“ASC 840”), in effect for the prior period.
The Company determines if an arrangement is a lease at inception. The lease term begins on the commencement date, which is the date the Company takes possession of the property and may include options to extend or terminate the lease when it is reasonably certain that the option will be exercised. The lease term is used to determine lease classification as an operating or finance lease and is used to calculate straight-line expense for operating leases. The Company elected the package of practical expedients permitted under the transition guidance within ASU 2016-02 to not reassess prior conclusions related to contracts containing leases, lease classification and initial direct costs.
Right-of-use (“ROU”) assets represent the Company’s right to use an underlying asset for the lease term and lease liabilities represent the Company’s obligation to make lease payments arising from the lease. As a practical expedient, leaseLease agreements with lease and non-lease components are accounted for as a single lease component for all asset classes, which are comprised of real estate leases and equipment leases. ROU assets and lease liabilities are recognized at the commencement date based uponon the present value of lease payments over the lease term. ROU assets also include prepaid lease payments and exclude lease incentives received. The Company estimates contingent lease incentives when it is probable that the Company is entitled to the incentive at lease commencement. Since the Company’s leases do not typically provide an implicit rate, the Company uses its incremental borrowing rate based upon the information available at commencement date for both real estate and equipment leases.date. The determination of the incremental borrowing rate requires judgment. The Company determines the incremental borrowing ratejudgment and is determined by using the Company’s current unsecured borrowing rate, adjusted for various factors such as collateralization and term to align with the terms of the lease. The Company elected the short-term lease recognition exemption for all leases that qualify. Therefore, leases with an initial term of 12 months or less are not recorded on the balance sheet; instead, lease payments are recognized as lease expense on a straight-line basis over the lease term.
The Company leases certain office space, data centers and equipment. The Company’s leases haveequipment with remaining terms of 1 to 1113 years. Certain leases contain renewal options for varying periods, which are at the Company’s sole discretion. For leases where the Company is reasonably certain to exercise a renewal option, such option periods have been included in the determination of the Company’s ROU assets and lease liabilities. Certain leases require the Company to pay taxes, insurance, maintenance, and other operating expenses associated with the leased asset. Such amounts

are not included in the measurement of the lease liability to the extent they are variable in nature. These variableVariable lease costs are recognized as a variable lease expense when incurred. Certain leases include options to purchase the leased asset at the end of the lease term, which is assessed as a part of the Company’s lease classification determination. The depreciable life of the ROU asset and leasehold improvements are limited by the expected lease term unless the Company is reasonably certain of a transfer of title or purchase option.
At September 30, 2019,2020 and June 30, 2020, the Company had operating lease assets of $70,976. Total$65,242 and $63,948 and financing lease assets of $356 and $355, respectively. At September 30, 2020, total operating lease liabilities of $74,230$69,913 were comprised of current operating lease liabilities of $12,042$13,012 and noncurrent operating lease liabilities of $62,188.$56,901, and total financing lease liabilities of $295 were comprised of current financing lease liabilities of $126 and noncurrent financing lease liabilities of $169. At June 30, 2020, total operating lease liabilities of $68,309 were comprised of current operating lease liabilities of $11,712 and noncurrent operating lease liabilities of $56,597, and total financing lease liabilities of $323 were comprised of current financing lease liabilities of $115 and noncurrent financing lease liabilities of $208.
Operating lease assets are included within other non-current assets and operating lease liabilities are included withwithin accrued expenses (current portion) and other long-term liabilities (noncurrent portion) in the Company’s condensed consolidated balance sheet. Operating lease assets were recorded net of accumulated amortization of $3,436$16,911 and $13,719 as of September 30, 2019.2020 and June 30, 2020, respectively. Financing lease assets are included within property and equipment, net and financing lease liabilities are included within notes payable (current portion) and long-term debt (noncurrent portion) in the Company’s condensed consolidated balance sheet. Financing lease assets were recorded net of accumulated amortization of $67 and $38 as of September 30, 2020 and June 30, 2020, respectively.
Operating lease costs for the three months ended September 30, 2020 and 2019 were $3,909 and $4,007, respectively. Financing lease costs for the three months ended September 30, 2020 and 2019 were $31 and $0, respectively. Total operating and financing lease costs for the respective quarters included approximately $879 of variable lease costs.
costs of approximately $1,380 and $879. Operating and financing lease expense isare included within cost of services, research and development, and selling, general & administrative expense, dependent upon the nature and use of the ROU asset, in the Company’s condensed consolidated statement of income.
Operating cash flows from operating leases for
12


For the three months ended September 30, 2020 and 2019, werethe Company had operating cash flows for payments on operating leases of $3,298 and $3,927, and right-of-use assets obtained in exchange for operating lease liabilities of $4,485 and $1,370, respectively. Operating cash flows for interest paid on financing leases for the three months ended September 30, 2020 and 2019 were $1,370.$2 and $0, respectively.
As of September 30, 2019,2020 and June 30, 2020, the weighted-average remaining lease term for the Company's operating leases was 8486 months and 88 months and the weighted-average discount rate was 2.96%.2.66% and 2.76%, respectively. As of September 30, 2020 and June 30, 2020 the weighted-average remaining lease term for the Company's financing leases was 30 months and 33 months, respectively. The weighted-average discount rate for the Company's financing leases was 2.42% as of September 30, 2020 and June 30, 2020.
Maturity of Lease Liabilities under ASC 842
Future minimum rental payments on leases with initial non-cancellable lease terms in excess of one year were due as follows at September 30, 2019:
Due dates Future Minimum Rental Payments
   
2020 (remaining period) $10,609
2021 13,847
2022 12,442
2023 10,785
2024 8,635
Thereafter 26,608
Total lease payments $82,926
Less: interest (8,696)
Present value of lease liabilities $74,230
Operating lease payments include $8,976 related to options to extend lease terms that are reasonably certain of being exercised. At September 30, 2019, there were no legally binding lease payments for leases signed but not yet commenced.
Maturity of Lease Liabilities under ASC 840
Future minimum rental payments on operating leases with initial non-cancellable lease terms in excess of one year were due as follows at JuneSeptember 30, 2019:2020*:

Due Dates (fiscal year)Future Minimum Rental Payments
2021 (remaining period)$10,174 
202213,233 
202311,772 
20249,640 
20256,899 
Thereafter25,164 
Total lease payments$76,882 
Less: interest(6,969)
Present value of lease liabilities$69,913 
*Financing leases were immaterial to the quarter, so a maturity of lease liabilities table has only been included for operating leases.
Due dates Future Minimum Rental Payments
   
2020 $15,559
2021 13,539
2022 11,860
2023 10,169
2024 8,835
Thereafter 11,671
Total lease payments $71,633
Lease payments include $10,078 related to options to extend lease terms that are reasonably certain of being exercised. At September 30, 2020 and 2019, there were 0 legally binding lease payments for leases signed but not yet commenced.
Rent expense for all operating leases was $15,196 during the year ended June 30, 2019.

NOTE 6.5.    DEBT
Revolving credit facility
On February 10, 2020, the Company entered into a five-year senior, unsecured revolving credit facility. The revolving credit facility allows for borrowings of up to $300,000,$300,000, which may be increased by the Company at any time until maturity to $600,000.$700,000. The credit facility bears interest at a variable rate equal to (a) a rate based on LIBORa eurocurrency rate or (b) an alternate base rate (the highest of (i) 0%, (ii) the U.S. Bank prime rate ("Prime RateRate") for such day, (ii)(iii) the sum of the Federal Funds Effective Rate for such day plus 0.50% and (iii)(iv) the Eurocurrency Rateeurocurrency rate for a one-month Interest Periodinterest period on such day for dollars plus 1.0%), plus an applicable percentage in each case determined by the Company's leverage ratio. The credit facility is guaranteed by certain subsidiaries of the Company. The credit facilityCompany and is subject to various financial covenants that require the Company to maintain certain financial ratios as defined in the credit facility agreement. As of September 30, 2019,2020, the Company was in compliance with all such covenants. The revolving credit facility terminates February 20, 2020.10, 2025. There was 0 outstanding balance under the credit facility balance at either September 30, 20192020 or at June 30, 2019.2020.
Other lines of credit
The Company has an unsecured bank credit line which provides for funding of up to $5,000$5,000 and bears interest at the prime rate less 1%. The credit line was renewed in May 2019 and expires on April 30, 2021. At September 30, 2019, 0 amount was outstanding.2021. There was also 0 balance outstanding at September 30, 2020 or June 30, 2019.2020.
Interest
The Company paid interest of $97$79 and $65$97 during the three months ended September 30, 20192020 and 2018,2019, respectively.

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NOTE 7.6.    INCOME TAXES
The effective tax rate was 24.6%22.4% of income before income taxes for the quarter ended September 30, 2019,2020, compared to 19.2%24.6% for the same quarter of the priorin fiscal year.2020. The increase todecrease in the Company's tax rate was primarily due to the difference in impact of stock-based compensation. A significant excess tax benefit was recognized inshare-based compensation that vested during each of the prior year quarter from stock-based compensation. The stock-based compensation resulted in an excess tax deficiency in the current quarter.periods.
The Company paid income taxes, net of refunds, of $455 and $1,090 in the three months ended September 30, 2020 and 2019, and paid income taxes of $388 and received refunds of $679 in the three months ended September 30, 2018.respectively.
At September 30, 2019,2020, the Company had $11,596$10,969 of gross unrecognized tax benefits, $10,815$10,167 of which, if recognized, would affect our effective tax rate. WeThe Company had accrued interest and penalties of $1,771$1,774 and $1,413$1,771 related to uncertain tax positions at September 30, 20192020 and 2018,2019, respectively.
The U.S. federal and state income tax returns for fiscal 20162017 and all subsequent years remain subject to examination as of September 30, 20192020 under statute of limitations rules. We anticipate potential changes due to lapsing statutes of limitations and examination closures could reduce the unrecognized tax benefits balance by $3,000 - $4,000$3,500 to $4,500 within twelve months of September 30, 2019.2020.

NOTE 8.7.    STOCK-BASED COMPENSATION
Our operating income for the three months ended September 30, 2020 and 2019 included $4,625 and 2018 included $2,853 and $1,771 of stock-based compensation costs, respectively.
Stock Options

On November 10, 2015, the Company adopted the 2015 Equity Incentive Plan ("2015 EIP") for its employees and non-employee directors. The plan allows for grants of stock options, stock appreciation rights, restricted stock shares or units, and performance shares or units. The maximum number of shares authorized for issuance under the plan is 3,000. For stock options, terms and vesting periods of the options are determined by the Compensation Committee of the Board of Directors when granted. The option period must expire not more than ten years from the option grant date. The options granted under this plan are exercisable beginning three years after the grant date at an exercise price equal to 100% of the fair market value of the stock at the grant date. The options terminate upon surrender of the option, ninety days after termination of employment, upon the expiration of one year following notification of a deceased optionee, or ten years after grant.
The Company previously issued options to outside directors under the 2005 Non-Qualified Stock Option Plan (“2005 NSOP”). No additional stock options may be issued under this plan.
A summary of option plan activity under these plansthis plan is as follows:
 Number of Shares Weighted Average Exercise Price 
Aggregate
 Intrinsic
 Value
Outstanding July 1, 201932
 $87.27
  
Granted
 
  
Forfeited
 
  
Exercised
 
  
Outstanding September 30, 201932
 $87.27
 $1,860
Vested and Expected to Vest September 30, 201932
 $87.27
 $1,860
Exercisable September 30, 201932
 $87.27
 $1,860

 Number of SharesWeighted Average Exercise PriceAggregate
Intrinsic
Value
Outstanding July 1, 202022 $87.27  
Granted 
Forfeited 
Exercised 
Outstanding September 30, 202022 $87.27 $1,633 
Vested and Expected to Vest September 30, 202022 $87.27 $1,633 
Exercisable September 30, 202022 $87.27 $1,633 
At September 30, 2019,2020, there was 0 compensation cost yet to be recognized related to outstanding options. For options currently exercisable, the weighted average remaining contractual term (remaining period of exercisability) as of September 30, 20192020 was 6.755.75 years.
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Restricted Stock Unit Awards
The Company issues both share awards and unit awards under the 2015 EIP, and previously issued these awards through the 2005 Restricted Stock Plan. The following table summarizes non-vested share awards as of September 30, 2019, as well as activity for the three months then ended:
Share awardsShares 
Weighted
Average
Grant Date
Fair Value
Outstanding July 1, 20196
 $87.27
Granted
 
Vested(6) 87.27
Forfeited
 
Outstanding September 30, 2019
 $

At September 30, 2019, there was 0 compensation expense yet to be recognized related to non-vested restricted stock share awards.
EIP. The following table summarizes non-vested restricted stock unit awards as of September 30, 2019, as well as activity for the three months then ended:2020:
Unit awardsUnits 
Weighted
Average
Grant Date
Fair Value
 Aggregate Intrinsic Value
Outstanding July 1, 2019298
 $107.00
  
Granted3
 130.61
  
Vested(31) 75.34
  
Forfeited(51) 74.59
  
Outstanding September 30, 2019219
 $119.42
 $31,910


Unit awardsUnitsWeighted
Average
Grant Date
Fair Value
Aggregate Intrinsic Value
Outstanding July 1, 2020307 $136.41 
Granted63 190.03 
Vested(73)90.52 
Forfeited
Outstanding September 30, 2020297 $158.95 $48,251 
The 363 unit awards granted in fiscal 20202021 had service requirements and performance targets, with 28 only having service requirements. Those 28 were valued at the weighted-average fair value of the non-vested unit awardsunits based on the fair market value of the Company’s equity shares on the grant date, less the present value of expected future dividends to be declared during the vesting period, consistent with the methodology for calculating compensation expense on such awards. The remaining 35 unit awards granted in fiscal 2021 had performance targets along with service requirements, all of which were valued using a Monte Carlo pricing model as of the measurement date customized to the specific provisions of the Company’s plan design to value the unit awards as of the grant date. Per the Company's award vesting and settlement provisions, approximately half of the awards that utilize a Monte Carlo pricing model were valued at grant on the basis of Total Shareholder Return (TSR) in comparison to the compensation peer group made up of participants approved by the Compensation Committee of the Company's Board of Directors for fiscal year 2021, and the other half of the awards utilizing a Monte Carlo pricing model were valued at grant on the basis of Total Shareholder Return in comparison to the Standard & Poor's 1500 Information Technology Index (S&P 1500 IT Index) participants. The Monte Carlo inputs used in the model to estimate fair value at the measurement date and resulting values for these performance unit awards are as follows.
Compensation Peer GroupS&P 1500 IT Index
Volatility25.17 %25.17 %
Risk free interest rate0.11 %0.11 %
Annual dividend based on most recent quarterly dividend1.72 1.72 
Beginning TSR37 %30 %
At September 30, 2019,2020, there was $10,841$26,847 of compensation expense, excluding forfeitures, that has yet to be recognized related to non-vested restricted stock unit awards, which will be recognized over a weighted average period of 1.171.60 years.

NOTE 9.8.    EARNINGS PER SHARE
The following table reflects the reconciliation between basic and diluted earnings per share.
 Three Months Ended September 30,
 2019 2018
Net Income$89,370
 $83,551
Common share information:   
Weighted average shares outstanding for basic earnings per share76,972
 77,188
Dilutive effect of stock options and restricted stock95
 349
Weighted average shares outstanding for diluted earnings per share77,067
 77,537
Basic earnings per share$1.16
 $1.08
Diluted earnings per share$1.16
 $1.08

Three Months Ended September 30,
 20202019
Net Income$91,216 $89,370 
Common share information:
Weighted average shares outstanding for basic earnings per share76,507 76,972 
Dilutive effect of stock options and restricted stock206 95 
Weighted average shares outstanding for diluted earnings per share76,713 77,067 
Basic earnings per share$1.19 $1.16 
Diluted earnings per share$1.19 $1.16 
Per share information is based on the weighted average number of common shares outstanding for the three months ended September 30, 20192020 and 2018.2019. Stock options and restricted stock units have been included in the
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calculation of earnings per share to the extent they are dilutive. There were 0 anti-dilutive stock options or restricted stock sharesunits excluded for the quarter ended September 30, 20192020 and 0 anti-dilutive stock options or restricted stock shares excluded for the quarter ended September 30, 2018.2019.

NOTE 10.9.    BUSINESS ACQUISITIONS
Geezeo
On July 1, 2019,, the Company acquired all of the equity interest of GeezeoDebtFolio, Inc. ("Geezeo") for $37,776 paid in cash. The primary reason for the acquisition was to expand the Company's digital financial management solutions and the purchase was funded by cash generated from operations. Geezeo is a Boston-based provider of retail and business digital financial management solutions.
Management has completed a preliminary purchase price allocation and its assessment of the fair value of acquired assets and liabilities assumed. The recognized amounts of identifiable assets acquired and liabilities assumed, based on their fair values as of July 1, 2019 are set forth below:
Current assets$9,018
Long-term assets397
Identifiable intangible assets19,114
Non-current deferred income tax liability(2,593)
Total other liabilities assumed(7,247)
Total identifiable net assets18,689
Goodwill19,087
Net assets acquired$37,776
The amounts shown above may change as management finalizes its assessment of the fair value of acquired assets and liabilities and continues to evaluate the income tax implications of this business combination.
Current assets$8,925 
Long-term assets397 
Identifiable intangible assets19,114 
Deferred income tax liability(2,593)
Total other liabilities assumed(7,457)
Total identifiable net assets18,386 
Goodwill19,390 
Net assets acquired$37,776 
The goodwill of $19,087$19,390 arising from this acquisition consists largely of the growth potential, synergies and economies of scale expected from combining the operations of the Company with those of Geezeo, together with the value of

Geezeo Geezeo's assembled workforce. The goodwill from this acquisition has been allocated to our Complementary segment and is not deductible for income tax purposes.
Identifiable intangible assets from this acquisition consist of customer relationships of $10,522, computer software of $5,791, and other intangible assets of $2,801. The amortization period for acquired customer relationships, computer software, and other intangible assets is 15 years for each.
Current assets were inclusive of cash acquired of $7,492.$7,400. The fair value of current assets acquired included accounts receivable of $1,373, NaN of which were expected to be uncollectible.
Costs incurred related to the acquisition of Geezeo in fiscal 2020 totaled $25$30 for professional services, travel, and other fees, and were expensed as incurred and reported within cost of revenue and selling, general, and administrative expense.
The Company's condensed consolidated statements of income for the first quarterthree months ended September 30, 2020 included revenue of fiscal 2020$3,213 and after-tax net income of $1,265 resulting from Geezeo's operations. The Company's condensed consolidated statements of income for the three months ended September 30, 2019 included revenue of $2,392 and after-tax net income of $38 resulting from Geezeo's operations.
The accompanying condensed consolidated statements of income for the three months ended September 30, 20192020 and 20182019 do not include any revenues and expenses related to this acquisition prior to the acquisition date. The impact of this acquisition was considered immaterial to both the current and prior periods of our condensed consolidated financial statements and pro forma financial information has not been provided.
BOLTS Technologies, Inc
On October 5, 2018, the Company acquired all of the equity interest of BOLTS Technologies, Inc. for $15,046 paid in cash. The acquisition was funded by cash generated from operations. BOLTS Technologies is the developer of boltsOPEN, a next-generation digital account opening solution.
Management has completed a purchase price allocation and its assessment of the fair value of acquired assets and liabilities assumed. The recognized amounts of identifiable assets acquired and liabilities assumed, based on their fair values as of October 5, 2018 are set forth below:
Current assets$1,384
Identifiable intangible assets2,274
Total other liabilities assumed(1,505)
Total identifiable net assets2,153
Goodwill12,893
Net assets acquired$15,046

The amounts shown above include measurement period adjustments made during fiscal 2019 related to income taxes.
The goodwill of $12,893 arising from this acquisition consists largely of the growth potential, synergies and economies of scale expected from combining the operations of the Company with those of BOLTS, together with the value of BOLTS' assembled workforce. The goodwill from this acquisition has been allocated to our Complementary segment and is not deductible for income tax purposes.
Identifiable intangible assets from this acquisition consist of customer relationships of $567, computer software of $1,409, and other intangible assets of $298. The weighted average amortization period for acquired customer relationships, computer software, and other intangible assets is 15 years, 10 years, and 10 years, respectively.
Current assets were inclusive of cash acquired of $1,365. The fair value of current assets acquired included accounts receivable of $14, NaN of which were expected to be uncollectible.
Costs incurred related to the acquisition of BOLTS in fiscal 2019 totaled $23 for legal, valuation, and other fees, and were expensed as incurred within selling, general, and administrative expense.
The Company's condensed consolidated statements of income for the first quarter of fiscal 2020 included revenue of $44 and after-tax net loss of $175 resulting from BOLTS' operations.
The accompanying condensed consolidated statements of income for the three months ended September 30, 2019 and 2018 do not include any revenues and expenses related to this acquisition prior to the acquisition date. The impact of this acquisition was considered immaterial to both the current and prior periods of our condensed consolidated financial statements and pro forma financial information has not been provided.

Agiletics, Inc.
On October 1, 2018, the Company acquired all of the equity interest of Agiletics, Inc. for $7,649 paid in cash. The acquisition was funded by cash generated from operations. Agiletics is a provider of escrow, investment, and liquidity management solutions for banks serving commercial customers.
Management has completed a purchase price allocation and its assessment of the fair value of acquired assets and liabilities assumed. The recognized amounts of identifiable assets acquired and liabilities assumed, based on their fair values as of October 1, 2018 are set forth below:
Current assets$2,170
Identifiable intangible assets3,090
Non-current deferred income tax liability(872)
Total other liabilities assumed(738)
Total identifiable net assets3,650
Goodwill3,999
Net assets acquired$7,649

The amounts shown above include measurement period adjustments made during fiscal 2019 related to income taxes.
The goodwill of $3,999 arising from this acquisition consists largely of the growth potential, synergies and economies of scale expected from combining the operations of the Company with those of Agiletics. The goodwill from this acquisition has been allocated to our Core segment and is not deductible for income tax purposes.
Identifiable intangible assets from this acquisition consist of customer relationships of $2,198, computer software of $701, and other intangible assets of $191. The weighted average amortization period for acquired customer relationships, computer software, and other intangible assets is 15 years, 10 years, and 10 years, respectively.
Current assets were inclusive of cash acquired of $1,349. The fair value of current assets acquired included accounts receivable of $302, NaN of which were expected to be uncollectible.
Costs incurred related to the acquisition of Agiletics in fiscal 2019 totaled $36 for legal, valuation, and other fees, and were expensed as incurred within selling, general, and administrative expense.
The Company's condensed consolidated statements of income for the first quarter of fiscal 2020 included revenue of $549 and after-tax net income of $165resulting from Agiletics' operations.
The accompanying condensed consolidated statements of income for the three months ended September 30, 2019 and 2018 do not include any revenues and expenses related to this acquisition prior to the acquisition date. The impact of this acquisition was considered immaterial to both the current and prior periods of our condensed consolidated financial statements and pro forma financial information has not been provided.

NOTE 11.10.    REPORTABLE SEGMENT INFORMATION
The Company is a provider of integrated computer systems that perform data processing (available for in-houseon-premise installations or outsourced services) for banks and credit unions.
The Company’s operations are classified into 4 reportable segments: Core, Payments, Complementary, and Corporate & Other. The Core segment provides core information processing platforms to banks and credit unions, which consist of integrated applications required to process deposit, loan, and general ledger transactions, and maintain centralized customer/member information. The Payments segment provides secure payment processing tools and services, including:including ATM, debit, and credit card transaction processing services;services, online and mobile bill pay solutions; ACHsolutions, Automated Clearing House ("ACH") origination and remote deposit capture processing;processing, and risk management products and services. The Complementary segment provides additional software and services that can be integrated with our Core solutions or used independently. The Corporate & Other segment includes hardware revenue and costs, as well as operating costs not directly attributable to the other three segments.
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The Company evaluates the performance of its segments and allocates resources to them based on various factors, including performance against trend, budget, and forecast. Only revenue and costs of revenue are considered in the evaluation for each segment.
An immaterial adjustment was made to reclassify revenue recognized in fiscal 2019 from the Complementary to the Core Segment to be consistent with the current year's allocation of revenue by segment. For the three months ended September 30, 2019, the amount reclassified totaled $1,603.
Three Months Ended
September 30, 2020
CorePaymentsComplementaryCorporate & OtherTotal
REVENUE
Services and Support$150,461 $16,304 $102,675 $11,557 $280,997 
Processing8,569 140,429 21,805 170,803 
Total Revenue159,030 156,733 124,480 11,557 451,800 
Cost of Revenue67,589 86,328 48,325 60,687 262,929 
Research and Development26,057 
Selling, General, and Administrative45,226 
Total Expenses334,212 
SEGMENT INCOME$91,441 $70,405 $76,155 $(49,130)
OPERATING INCOME117,588 
INTEREST INCOME (EXPENSE)(49)
INCOME BEFORE INCOME TAXES$117,539 

 Three Months Ended
 September 30, 2019
 Core Payments Complementary Corporate & Other Total
REVENUE         
Services and Support$148,090
 $17,308
 $98,451
 $14,959
 $278,808
Processing7,806
 132,438
 18,744
 209
 159,197
Total Revenue155,896
 149,746
 117,195
 15,168
 438,005
          
Cost of Revenue63,306
 76,624
 46,674
 59,187
 245,791
Research and Development        24,591
Selling, General, and Administrative        49,436
Total Expenses        319,818
          
SEGMENT INCOME$92,590
 $73,122
 $70,521
 $(44,019)  
          
OPERATING INCOME        118,187
          
INTEREST INCOME (EXPENSE)        352
          
INCOME BEFORE INCOME TAXES        $118,539


Three Months Ended
September 30, 2019
CorePaymentsComplementaryCorporate & OtherTotal
REVENUE
Services and Support$148,090 $17,308 $98,451 $14,959 $278,808 
Processing7,806 132,438 18,744 209 159,197 
Total Revenue155,896 149,746 117,195 15,168 438,005 
Cost of Revenue63,306 76,624 46,674 59,187 245,791 
Research and Development24,591 
Selling, General, and Administrative49,436 
Total Expenses319,818 
SEGMENT INCOME$92,590 $73,122 $70,521 $(44,019)
OPERATING INCOME118,187 
INTEREST INCOME (EXPENSE)352 
INCOME BEFORE INCOME TAXES$118,539 
 Three Months Ended
 September 30, 2018
 Core Payments Complementary Corporate & Other Total
REVENUE         
Services and Support$131,991
 $12,770
 $88,460
 $13,347
 $246,568
Processing7,164
 121,427
 17,245
 139
 145,975
Total Revenue139,155
 134,197
 105,705
 13,486
 392,543
          
Cost of Revenue59,216
 65,707
 41,830
 53,359
 220,112
Research and Development        24,026
Selling, General, and Administrative        45,183
Total Expenses        289,321
          
SEGMENT INCOME$79,939
 $68,490
 $63,875
 $(39,873)  
          
OPERATING INCOME        103,222
          
INTEREST INCOME (EXPENSE)        144
          
INCOME BEFORE INCOME TAXES        $103,366


The Company has not disclosed any additional asset information by segment, as the information is not generated for internal management reporting to the Chief Operating Decision Maker.

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NOTE 12:11: SUBSEQUENT EVENTS

None.






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ITEM 2.  MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
This discussion and analysis should be read in conjunction with the condensed consolidated financial statements and the accompanying notes to the condensed consolidated financial statements included in this Form 10-Q for the quarter ended September 30, 2019.2020.
OVERVIEW
Jack Henry & Associates, Inc. ("JHA"JKHY") is a leading provider of technology solutions and payment processing services primarily for financial services organizations. Its solutions are marketed and supported through three primary brands. Jack Henry Banking® is a top provider of information and transaction processing solutions to U.S. banks ranging from community banks to multi-billion-dollar asset institutions.  Symitar® is a leading provider of information and transaction processing solutions for credit unions of all sizes.  ProfitStars® provides specialized products and services that enable financial institutions of every asset size and charter, and diverse corporate entities outside the financial services industry, to mitigate and control risks, optimize revenue and growth opportunities, and contain costs. JHA'sJKHY's integrated solutions are available for in-houseon-premise installation and outsourced delivery in our private cloud.
Our two primary revenue streams are "Services"services and support" and "Processing"."processing." Services and support includes: "Outsourcing"outsourcing and cloud" fees that predominantly have contract terms of five years or longer at inception; "Product"product delivery and services" revenue, which includes revenue from the sales of licenses, implementation services, deconversion fees, consulting, and hardware; and "In-house"in-house support" revenue, which is composed of maintenance fees which primarily contain annual contract terms. Processing revenue includes: "Remittance""remittance" revenue from payment processing, remote capture, and automated clearing house (ACH)ACH transactions; "Card""card" fees, including card transaction processing and monthly fees; and "Transaction"transaction and digital" revenue, which includes transaction and mobile processing fees. We continually seek opportunities to increase revenue while at the same time containing costs to expand margins.
All dollar amounts in the following discussion are in thousands, except per share amounts.
COVID-19 Impact and Response
In March 2020, the World Health Organization declared the outbreak of COVID-19 as a pandemic and the President of the United States declared the outbreak as a national emergency. As COVID-19 has rapidly spread, federal, state and local governments have responded by imposing varying degrees of restrictions, including widespread “stay-at-home” orders, social distancing requirements, travel limitations, quarantines, and forced closures or limitations on operations of non-essential businesses. Such restrictions have resulted in significant economic disruptions and uncertainty.
The health, safety, and well-being of our employees and customers is of paramount importance to us. In March 2020, we established an internal task force composed of executive officers and other members of management to frequently assess updates to the COVID-19 situation and recommend Company actions. We offered remote working as a recommended option to employees whose job duties allow them to work off-site. This recommended remote working option is currently extended until at least January 4, 2021, and our internal task force will continue to evaluate recommending further extensions. Based on guidance from the U.S. Department of Homeland Security’s Cybersecurity and Infrastructure Security Agency, the Company was designated as essential critical infrastructure because of our support of the financial services industry. As of October 26, 2020, the majority of our employees were continuing to work remotely. Our internal task force considers federal, state and local guidance, as well as employee-specific and facility-specific factors, when recommending Company actions. At such time that our internal task force recommends that our remote employees begin to return to our facilities, we have prepared procedures to assist with a safe, gradual and deliberate approach, including a return-to-office training, enhanced sanitation procedures and face mask requirements, which are currently being utilized by our employees who are required to be on-site to perform their required job functions.
We have suspended all non-essential business travel until at least January 4, 2021, and our internal task force will continue to evaluate the need for further extensions. We have put additional safety precautions into place for travel that is essential. We have also updated the health benefits available to our employees by waiving out-of-pocket expenses related to testing and treatment of COVID-19. Despite the move to a principally remote workforce, we honored our 2020 summer internship program through virtual methods.
Customers
We are working closely with our customers who are scheduled for on-site visits to ensure their needs are met while taking necessary safety precautions when our employees are required to be at a customer site. Delays of customer system installations due to COVID-19 have been limited, and we have developed processes to handle remote
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installations when available. We expect these processes to provide flexibility and value both during and after the COVID-19 pandemic. However, we have experienced delays related to continuing customer migrations to our new card processing platform. We completed the migrations of our core customers and are on track for the revised schedule for non-core customers by March 31, 2021. We continue to work with our customers to support them during this difficult time, and, to that end, have waived certain late fees in connection with our products and services. We have also enhanced our lending service offerings to support the Paycheck Protection Program that was introduced by the Coronavirus Aid, Relief, and Economic Security (CARES) Act, which was signed into law on March 27, 2020. Even though a substantial portion of our workforce has worked remotely during the outbreak and business travel has been curtailed, we have not yet experienced significant disruption to our operations. We believe our technological capabilities are well positioned to allow our employees to work remotely for the foreseeable future without materially impacting our business.
Financial impact
We have seen delays in certain product installations due to COVID-19 with the associated revenue pushed from the current period to future periods. These headwinds may continue to impact our license, hardware, installation and pass-through revenues throughout fiscal 2021. Despite the changes and restrictions caused by COVID-19, the overall financial and operational impact on our business has been limited and our liquidity, balance sheet, and business trends remain strong. We experienced positive operating cash flows during the first quarter of fiscal 2021, and we do not expect that to change in the near term. However, we are unable to accurately predict the future impact of COVID-19 due to a number of uncertainties, including further government actions; the duration, severity and recurrence of the outbreak; the speed of economic recovery; the potential impact to our customers, vendors, and employees; and how the potential impact might affect future customer services, processing and installation-related revenue, and processes and efficiencies within the Company directly or indirectly impacting financial results. We will continue to monitor COVID-19 and its possible impact on the Company and to take steps necessary to protect the health and safety of our employees and customers.
RESULTS OF OPERATIONS
In the first quarter of fiscal 2020,2021, total revenue increased 12%3%, or $45,462,$13,795, compared to the same quarter in the prior fiscal year. Excluding an increase of $7,004Adjusting total revenue in both periods for deconversion fees quarter-over-quarter, and excludingfee revenue, of $2,392 from the company acquired in fiscal 2020,which decreased $9,004 to $5,882, total revenue would have increased 9%5% for the quarter.quarter compared to the same period a year ago.
Operating expenses increased 11%5% compared to the first quarter of fiscal 2019. Direct cost of product2020, due to increased includingdirect costs and higher personnel costs partially offset by travel expense savings. The increased direct costs were primarily related to our new card payment processing platform and faster payments initiatives.platform. Higher personnel costs were primarily duerelated to thea headcount increase of 2%4% at September 30, 20192020 compared to September 30, 2018, contributing to increased salaries and benefits. Other reasons for the increase include increased hardware costs and higher amortization expense primarily related to developed software.2019.
Operating income increased 14%decreased 1% for the first quarter. Excludingquarter of fiscal 2021 compared to the first quarter of fiscal 2020. Adjusting operating income for both periods for the effect of deconversion fees of $5,219 in the current fiscal quarter and income from$13,649 in the prior fiscal 2020 acquisitions, operating income increased 9%.year first quarter, would have resulted in an increase of 7% for the first quarter of fiscal 2021 compared to the same period a year ago.
The provision for income taxes increased 47%decreased 10% compared to the prior fiscal year first quarter, primarily due to the increase in operating income as stated above, and an increaseda decreased effective tax rate caused by differencesmainly attributable to the difference in impact of share-based compensation that vested during each of the tax impacts of stock-based compensation quarter-over-quarter.periods. The effective tax rate for the first quarter of fiscal 2021 was 24.6%22.4% compared to 19.2%24.6% in the same quarter a year ago.
The above changes led to an increase in net income of 7%2% for the first quarter of fiscal 20202021 compared to the first quarter inof fiscal 2019.2020.
We move into the second quarter of fiscal 20202021 with optimism following strong performance in the first quarter.quarter, but with limited visibility of the future impact of the COVID-19 pandemic. Significant portions of our business continue to come from recurring revenues and our healthy sales pipeline is also remains encouraging. Our customers continue to face regulatory and operational challenges which our products and services address, and in these uncertain times, we believe they have an even greater need for our solutions that directly address institutional profitability, efficiency, and security. Our strong balance sheet, access to extensive lines of credit, the continued strength of our existing product linelines of revenue, and an unwavering commitment to superior customer service should position us well to address current and future opportunities.
A detailed discussion of the major components of the results of operations for the three months endingended September 30, 20192020 follows. Discussions compare the current fiscal year's three months endingended September 30, 20192020 to the prior year's three months endingended September 30, 2018.2019.

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REVENUE
Services and SupportThree Months Ended September 30, %
Change
Services and SupportThree Months Ended September 30,%
Change
2019 2018   20202019
Services and Support$278,808
 $246,568
 13%Services and Support$280,997 $278,808 1 %
Percentage of total revenue64% 63%  
Percentage of total revenue62 %64 % 
Services and Supportsupport revenue increased 13%1% in the first quarter of fiscal 20202021 compared to the same quarter last year. Excludinga year ago. Adjusting services and support revenue for deconversion feesfee revenue from each period, which increased $7,004 compared towas $5,882 in the priorcurrent fiscal year quarter and $2,392 of revenue from Geezeo, acquired in fiscal 2020, services and support revenue grew 10%. That increase was primarily due to organic growth in software usage and subscription fees within 'in-house support' revenue and data processing and hosting fees, which fall within our 'outsourcing and cloud' revenue stream.
ProcessingThree Months Ended September 30, 
%
Change
 2019 2018  
Processing$159,197
 $145,975
 9%
Percentage of total revenue36% 37%  
Processing revenue increased 9%$14,886 in the firstprior fiscal year quarter, of fiscal 2020this revenue line would have grown 4% for the quarter compared to the same quarter last fiscal year,year. Services and support revenue growth was primarily driven by data processing and hosting fees and software usage fees reflecting customer favorability of our term license model, partially offset by a decrease in product delivery and services revenue, particularly deconversion fee revenue, quarter over quarter.
ProcessingThree Months Ended September 30,%
Change
 20202019 
Processing$170,803 $159,197 7 %
Percentage of total revenue38 %36 % 
Processing revenue increased 7% in the first quarter of fiscal 2021 compared to the same quarter last fiscal year. The increase was primarily driven by higher card and Jack Henry digital revenue due to increased transactionexpanding volumes, within cardcomplemented by increases in the other processing and remittance fees.components, quarter over quarter.

OPERATING EXPENSES
Cost of RevenueThree Months Ended September 30, %
Change
Cost of RevenueThree Months Ended September 30,%
Change
2019 2018   20202019 
Cost of Revenue$245,791
 $220,112
 12%Cost of Revenue$262,929 $245,791 7 %
Percentage of total revenue56% 56%  Percentage of total revenue58 %56 % 
Cost of revenue for the first quarter of fiscal 20202021 increased 12%7% over the prior fiscal year but remained consistentfirst quarter and increased as a percentage of total revenue. ExcludingThe increase was primarily due to higher costs associated with our card processing platform and higher personnel costs related to deconversions and the fiscalincreased headcount at September 30, 2020 acquisition, the cost of revenue increase was 11%.compared to a year ago due to organic growth within our product lines. The increase in costs was drivenpartially offset by higher direct costs of product, including spending related to the ongoing project to expand our credit and debit card platform leading to higher direct coststravel expense savings as a percentageresult of revenue; higher salaries and benefits; increased hardware costs; and increased amortization expense related to developed software. However, the pressure on margins from these costs was offset by a decrease in overhead costs as a percentage of revenue due to ongoing cost control efforts.COVID-19 travel limitations.
Research and DevelopmentThree Months Ended September 30, %
Change
Research and DevelopmentThree Months Ended September 30,%
Change
2019 2018   20202019 
Research and Development$24,591
 $24,026
 2%Research and Development$26,057 $24,591 6 %
Percentage of total revenue6% 6%  Percentage of total revenue6 %% 
Research and development expense increased 2%6% for the first quarter of fiscal 2020. This2021 over the prior fiscal year first quarter. The increase was primarily due to increased salary andhigher personnel costs duerelated to aincreased headcount increase at September 30, 20192020 compared to a year ago. TheResearch and development expense for the quarter remained consistent withcompared to the prior fiscal year quarter as a percentage of total revenue.
Selling, General, and AdministrativeThree Months Ended September 30,%
Change
 20202019 
Selling, General, and Administrative$45,226 $49,436 (9)%
Percentage of total revenue10 %11 % 
Selling, General, and AdministrativeThree Months Ended September 30, %
Change
 2019 2018  
Selling, General, and Administrative$49,436
 $45,183
 9%
Percentage of total revenue11% 12%  

The 9% increase in selling,Selling, general, and administrative expense decreased 9% in the currentfirst quarter was mainly due to increased salaries and benefits primarily due to a 2% increase in headcountof fiscal 2021 over the same quarter in the prior fiscal year. Personnel cost increases for the quarter were more than offset by travel expense savings as a result of COVID-19 travel limitations and lower expenses related to both our national sales meeting and Symitar Education Conference being held virtually this year quarter(see "COVID-19 Impact and pay raises occurring within the trailing twelve month period.Response" section above). Selling,
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general, and administrative expensesexpense decreased as a percentage of total revenue this fiscal year quarter versus the prior fiscal year quarter.
INTEREST INCOME (EXPENSE)Three Months Ended September 30,%
Change
 20202019 
Interest Income$68 $508 (87)%
Interest Expense$(117)$(156)(25)%
INTEREST INCOME AND EXPENSEThree Months Ended September 30, 
%
Change
 2019 2018  
Interest Income$508
 $291
 75%
Interest Expense$(156) $(147) 6%
Interest income fluctuated due to changes in invested balances and yields on invested balances. Interest expense remained substantially consistent when compared to the prior year period due to no outstanding borrowings on our revolving credit facilitybalances during the first quarter of fiscal 2021 compared to the same quarter a year ago. Interest expense decreased when compared to the prior fiscal year period due to interest rate fluctuations and length of borrowing time. There was no outstanding balance under the credit facility at September 30, 2020 and no outstanding balance at September 30, 2019.
PROVISION FOR INCOME TAXESThree Months Ended September 30, 
%
Change
PROVISION FOR INCOME TAXESThree Months Ended September 30,%
Change
2019 2018   20202019
Provision for Income Taxes$29,169
 $19,815
 47%Provision for Income Taxes$26,323 $29,169 (10)%
Effective Rate24.6% 19.2%  Effective Rate22.4 %24.6 %
The increasedecrease in the effective tax rate infor the firstthree months ended September 30, 2020 compared to the prior fiscal year quarter of fiscal 2020 was primarily due to the changedifference in the impact of stock-basedshare-based compensation quarter-over-quarter. A significant excess tax benefit was recognized inthat vested during each of the prior year quarter from stock-based compensation, and stock-based compensation resulted in an excess tax deficiency in the current quarter.periods.
NET INCOME
Net income increased 7%2% to $89,370,$91,216, or $1.16$1.19 per diluted share, for the first quarter of fiscal 2020,2021 compared to $83,551,$89,370, or $1.08$1.16 per diluted share, in the same period of fiscal 2019,2020, resulting in a 8%3% increase in diluted earnings per share. The increase in net income iswas primarily attributable to the growth in our product lines and higher deconversion fees, partially offsetdriven by the increaseabove factors and a decrease in effective tax rate compared to the prior fiscal year quarter.
REPORTABLE SEGMENT DISCUSSION
The Company is a leading provider of technology solutions and payment processing services primarily for financial services organizations.
The Company’s operations are classified into four reportable segments: Core, Payments, Complementary, and Corporate and Other. The Core segment provides core information processing platforms to banks and credit unions, which consist of integrated applications required to process deposit, loan, and general ledger transactions, and maintain centralized customer/member information. The Payments segment provides secure payment processing tools and services, including ATM, debit, and credit card processing services; online and mobile bill pay solutions; ACH origination and remote deposit capture processing; and risk management products and services. The Complementary segment provides additional software, processing platforms, and services that can be integrated with our core solutions or used independently. The Corporate &and Other segment includes revenue and costs from hardware and other products not attributed to any of the other three segments, as well as operating costs not directly attributable to the other three segments.
CoreCoreCore
Three Months Ended September 30, % ChangeThree Months Ended September 30,% Change
2019 2018   20202019
Revenue$155,896
 $139,155
 12%Revenue$159,030 $155,896 %
Cost of Revenue$63,306
 $59,216
 7%Cost of Revenue$67,589 $63,306 %
Revenue in the Core segment increased 12%2% and cost of revenue increased 7%, for the three months ended September 30, 20192020 compared to the three months ended September 30, 2018. Excluding2019. Adjusting Core revenue for deconversion fees,fee revenue in both periods, which totaled $2,332 for the first quarter of fiscal 2021 and $7,133 for the first quarter of fiscal 2020, compared to $3,985 for the firstCore segment revenue would have increased 5% quarter of fiscal 2019, revenueover quarter. The increase in the Core

segment increased 10%. The increased revenue was primarily driven primarily by increased outsourcingthe growth in data processing and cloud revenue. Cost ofhosting fee revenue, decreased 2% as a percentage of revenue.

Payments     
 Three Months Ended September 30, % Change
 2019 2018  
Revenue$149,746
 $134,197
 12%
Cost of Revenue$76,624
 $65,707
 17%
Revenue in the Payments segment increased 12% for the first quarter of fiscal 2020 compared to the equivalent quarter last fiscal year. Excluding deconversion revenue of $4,970 from the first quarter of fiscal 2020 and $2,073 from the first quarter of fiscal 2019, revenue increased 10% in the Payments segment. The improvement was primarily due to increased remittance and card revenue within the processing line. Cost of revenue increased 17%, mainly due to increased spending related to the ongoing project to expand our credit and debit card processing platform, as well as increased personnel costs.customer call support revenue. Cost of revenue increased 2% as a percentage of revenue.revenue for the first quarter of fiscal 2021 compared to the same quarter of fiscal 2020.
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Complementary
PaymentsPayments
Three Months Ended September 30, % ChangeThree Months Ended September 30,% Change
2019 2018   20202019
Revenue$117,195
 $105,705
 11%Revenue$156,733 $149,746 %
Cost of Revenue$46,674
 $41,830
 12%Cost of Revenue$86,328 $76,624 13 %
Revenue in the Payments segment increased 5% for the first quarter of fiscal 2021 compared to the equivalent quarter of the prior fiscal year. Adjusting Payments revenue for deconversion fee revenue in both periods, which totaled $1,847 for the first quarter of fiscal 2021 and $4,970 for the first quarter of fiscal 2020, Payments revenue would have increased 7% quarter over quarter. Payments revenue growth was primarily due to increased card and remittance revenue within the processing line of revenue. Cost of revenue increased 13% quarter over quarter primarily due to increased costs related to our credit and debit card processing platform. Cost of revenue as a percentage of revenue increased 4% for the first quarter of fiscal 2021 compared to the same quarter of fiscal 2020.
Complementary
Three Months Ended September 30,% Change
 20202019
Revenue$124,480 $117,195 %
Cost of Revenue$48,325 $46,674 %
Revenue in the Complementary segment increased 11%6% for the first quarter or 8%of fiscal 2021 compared to the equivalent quarter of the prior fiscal year, and 7% after excludingadjusting Complementary revenue for deconversion fee revenue from each period,both periods, which totaled $2,768$1,721 and $1,792$2,768 for the quarters ended September 30, 2020 and 2019, and 2018, respectively, and excluding revenue of $2,392 from the fiscal 2020 acquisition.respectively. The increase in Complementary revenue was primarily driven by increased in-house supporthosting fees and outsourcing and cloud revenue within our services and support revenue line.higher Jack Henry digital revenue. Cost of revenue increased 12% for the first quarter of fiscal 2020 compared to the first quarter of fiscal 2019, but remaineddecreased 1% as a consistent percentage of revenue.revenue, quarter over quarter, due to ongoing cost control efforts.
Corporate and OtherCorporate and OtherCorporate and Other
Three Months Ended September 30, % ChangeThree Months Ended September 30,% Change
2019 2018   20202019
Revenue$15,168
 $13,486
 12%Revenue$11,557 $15,168 (24)%
Cost of Revenue$59,187
 $53,359
 11%Cost of Revenue$60,687 $59,187 %
Revenue in the Corporate and Other segment increaseddecreased 24% for the first quarter of fiscal 2021 compared to the equivalent quarter of the prior fiscal year. The decrease was primarily due to increased serviceslower other revenue and support revenue primarily from hardware.hardware revenue. Revenue classified in the Corporate and Other segment includes revenue from hardwareother products and other productsservices and hardware not specifically attributed to any of the other three segments.
Cost of revenue for the Corporate and Other segment includes operating cost not directly attributable to any of the other three segments. The increased cost of revenue in the first quarter isof fiscal 2021 of 3% compared to the equivalent quarter in the prior fiscal year was primarily related to increased salaries and benefits frompersonnel costs related to an increase in headcount over the prior fiscal year quarter and pay raises occurring within the trailing twelve month period, as well as increased direct product costs.quarter.

LIQUIDITY AND CAPITAL RESOURCES
The Company's cash and cash equivalents increaseddecreased to $96,679$195,320 at September 30, 20192020 from $93,628$213,345 at June 30, 2019.2020.
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The following table summarizes net cash from operating activities in the statement of cash flows:

Three Months EndedThree Months Ended
September 30,September 30,
2019 201820202019
Net income$89,370
 $83,551
Net income$91,216 $89,370 
Non-cash expenses47,308
 41,261
Non-cash expenses50,602 47,308 
Change in receivables77,123
 98,708
Change in receivables77,439 77,123 
Change in deferred revenue(68,939) (52,151)Change in deferred revenue(67,113)(68,939)
Change in other assets and liabilities(21,810) (24,635)Change in other assets and liabilities(37,667)(21,810)
Net cash provided by operating activities$123,052
 $146,734
Net cash provided by operating activities$114,477 $123,052 
Cash provided by operating activities for the first three months of fiscal 2021 decreased 16%7% compared to the same period last year. Cash from operations is primarily used to repay debt, pay dividends, repurchase stock, and for capital expenditures.
Cash used in investing activities for the first three months of fiscal 20202021 totaled $75,425$31,188 and included: a payment for the acquisition of Geezeo totaling $30,285, net of cash acquired; $28,475$31,451 for the ongoing enhancements and development of existing and new product and service offerings; capital expenditures on facilities and equipment of $4,478; and $1,374 for the purchase and development of internal use software. This was partially offset by $6,115 of proceeds from completed and pending dispositions. Cash used in investing activities for the first three months of fiscal 2020 totaled $75,425 and included $30,285, net of cash acquired, for the acquisition of Geezeo; $28,475 for the development of software; capital expenditures of $13,101; $2,424 for the purchase and development of internal use software; and $1,150 for the purchase of investments. This was partially offset by $10 of proceeds from asset sales. Cash used in investing activities for the first three months of fiscal 2019 totaled $52,263 and included $26,669 for the development of software; capital expenditures of $24,001; and $1,626 for the purchase and development of internal use software, partially offset by $33 of proceeds from the sale of assets.
Financing activities used cash of $44,576$101,314 for the first three months of fiscal 2020,2021, including dividends paid to stockholders of $30,771, $14,145$65,873 for the purchase of treasury shares, and $340dividends paid to stockholders of $32,815, $2,598 net cash outflow from the issuance of stock and tax withholding related to stock-based compensation.compensation, and $28 for payments on financing leases. Financing activities used cash in the first three months of fiscal 2019 totaling $11,039, all2020 totaled $44,576, which included $30,771 for the payment of which wasdividends, $14,145 for the purchase of treasury shares, and $340 net cash outflowinflow from the issuance of stock and tax withholding related to stock-based compensation.
Capital Requirements and Resources
The Company generally uses existing resources and funds generated from operations to meet its capital requirements. Capital expenditures totaling $13,101$4,478 and $24,001$13,101 for the three months endingended September 30, 20192020 and September 30, 2018,2019, respectively, were made primarily for additional equipment and the improvement of existing facilities. These additions were funded from cash generated by operations. Total consolidated capital expenditures on facilities and equipment for the Company for fiscal year 20202021 are not expected to exceed $50,000$63,000 and will be funded from cash generated by operations.
The Board of Directors has authorized the Company to repurchase shares of its common stock. Under this authorization, the Company may finance its share repurchases with available cash reserves or borrowings on its existing line-of-credit. The share repurchase program does not include specific price targets or timetables and may be suspended at any time. At September 30, 2019,2020, there were 26,60827,393 shares in treasury stock and the Company had the remaining authority to repurchase up to 3,3832,598 additional shares. The total cost of treasury shares at September 30, 20192020 is $1,124,269.$1,247,546. During the first three months of fiscal 2020,2021, the Company repurchased 100400 treasury shares. At June 30, 2019,2020, there were 26,50826,993 shares in treasury stock and the Company had authority to repurchase up to 3,4832,998 additional shares.
Revolving credit facility
On February 10, 2020, the Company entered into a five-year senior, unsecured revolving credit facility. The revolving credit facility allows for borrowings of up to $300,000, which may be increased by the Company at any time until maturity to $600,000.$700,000. The credit facility bears interest at a variable rate equal to (a) a rate based on LIBORa eurocurrency rate or (b) an alternate base rate (the highest of (i) 0%, (ii) the Prime Rate for such day, (ii)(iii) the sum of the Federal Funds Effective Rate for such day plus 0.50% and (iii)(iv) the Eurocurrency Rateeurocurrency rate for a one month Interest Periodone-month interest period on such day for dollars plus 1.0%), plus an applicable percentage in each case determined by the Company's leverage ratio. The credit facility is guaranteed by certain subsidiaries of the Company. The credit facilityCompany and is subject to various financial covenants that require the Company to maintain certain financial ratios as defined in the credit facility agreement. As of September 30, 2019,2020, the Company was in compliance with all such covenants. The revolving credit facility
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terminates February 20, 2020. At September 30, 2019, there10, 2025. There was no outstanding revolving loan balance. There was also no balance outstandingunder the credit facility at September 30, 2020 or June 30, 2019.

2020.
Other lines of credit
The Company has an unsecured bank credit line which provides for funding of up to $5,000 and bears interest at the prime rate less 1%. The credit line was renewed in May 2019 and expires on April 30, 2021. At September 30, 2019,2020 and June 30, 2020, no amount was outstanding. There was also no balance outstanding at June 30, 2019.


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ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
Dollar amounts in this item are in thousands.
Market risk refers to the risk that a change in the level of one or more market prices, interest rates, indices, volatilities, correlations or other market factors such as liquidity, will result in losses for a certain financial instrument or group of financial instruments. We are currently exposed to credit risk on credit extended to customers and at times are exposed to interest rate risk on outstanding debt. We do not currently use any derivative financial instruments. We actively monitor these risks through a variety of controlled procedures involving senior management.
Based on the controls in place and the credit worthiness of the customer base, we believe the credit risk associated with the extension of credit to our customers will not have a material adverse effect on our consolidated financial position, results of operations, or cash flows.
We have no outstanding debt with variable interest rates as of September 30, 2019,2020 and are therefore not currently exposed to interest rate risk.

ITEM 4. CONTROLS AND PROCEDURES
As of the end of the period covered by this Quarterly Report on Form 10-Q, an evaluation was carried out under the supervision and with the participation of our management, including the Company's Chief Executive Officer ("CEO") and Chief Financial Officer ("CFO"), of the effectiveness of the design and operation of our disclosure controls and procedures pursuant to Exchange Act Rules 13a-1513a-15(e) and 15d-15.15d-15(e). Based upon that evaluation, the CEO and CFO concluded that our disclosure controls and procedures are effective to ensure that information we are required to disclose in reports that we file or submit under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in SEC rules and forms. For this purpose, disclosure controls and procedures include controls and procedures designed to ensure that information that is required to be disclosed under the Exchange Act is accumulated and communicated to the Company's management, including the CEO and CFO, as appropriate, to allow timely decisions regarding required disclosure.
Changes in Internal Control over Financial Reporting
During the fiscal quarter ended September 30, 2019,2020, there were no changes in internal control over financial reporting that have materially affected, or are reasonably likely to materially affect, the Company's internal control over financial reporting.

PART II. OTHER INFORMATION
ITEM 1.     LEGAL PROCEEDINGS
We are subject to various routine legal proceedings and claims arising in the ordinary course of our business. In the opinion of management, any liabilities resulting from current lawsuits are not expected, either individually or in the aggregate, to have a material adverse effect on our consolidated financial statements. In accordance with U.S. GAAP, we record a liability when it is both probable that a liability has been incurred and the amount of the loss can be reasonably estimated. These liabilities are reviewed at least quarterly and adjusted to reflect the impacts of negotiations, settlements, rulings, advice of legal counsel, and other information and events pertaining to a particular case or proceeding.

ITEM 2.     UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS
Issuer Purchases of Equity Securities
The following shares of the Company were repurchased during the quarter ended September 30, 2019:2020:
 
Total Number of Shares Purchased (1)
 Average Price of Share 
Total Number of Shares Purchased as Part of Publicly Announced Plans (1)
 
Maximum Number of Shares that May Yet Be Purchased Under the Plans (2)
July 1 - July 31, 20192,255
 $133.92
 
 3,482,713
August 1 - August 31, 201950,000
 139.46
 50,000
 3,432,713
September 1 - September 30, 201949,700
 144.32
 49,700
 3,383,013
Total101,955
 141.71
 99,700
 3,383,013

Total Number of Shares Purchased (1)
Average Price of ShareTotal Number of Shares Purchased as Part of Publicly Announced Plans
Maximum Number of Shares that May Yet Be Purchased Under the Plans (2)
July 1- July 31, 2020— — — 2,997,713 
August 1- August 31, 2020300,000 $166.39 300,000 2,697,713 
September 1- September 30, 2020100,000 159.57 100,000 2,597,713 
Total400,000 164.68 400,000 2,597,713 
(1) 99,700400,000 shares were purchased through a publicly announced repurchase plan. There were 2,255 shares surrendered to the Company to satisfy tax withholding obligations in connection with employee restricted stock awards.
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(2) Total stock repurchase authorizations approved by the Company's Board of Directors as of February 17, 2015 were for 30 million shares. These authorizations have no specific dollar or share price targets and no expiration dates.

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ITEM 6.     EXHIBITS

31.1

31.2

32.1

32.2

101.INS*XBRL Instance Document- the instance document does not appear in the Interactive Data File as its XBRL tags are embedded within the Inline XBRL document

101.SCH*XBRL Taxonomy Extension Schema Document

101.CAL*XBRL Taxonomy Extension Calculation Linkbase Document

101.DEF*XBRL Taxonomy Extension Definition Linkbase Document

101.LAB*XBRL Taxonomy Extension Label Linkbase Document

101.PRE*XBRL Taxonomy Extension Presentation Linkbase Document

31.1    Certification of the Chief Executive Officer.

31.2    Certification of the Chief Financial Officer.

32.1    Certification of the Chief Executive Officer Pursuant to 18 U.S.C. Section 1350.

32.2    Certification of the Chief Financial Officer Pursuant to 18 U.S.C. Section 1350.

101.INS*    XBRL Instance Document- the instance document does not appear in the Interactive Data File as its XBRL tags are embedded within the Inline XBRL document

101.SCH*    XBRL Taxonomy Extension Schema Document

101.CAL*    XBRL Taxonomy Extension Calculation Linkbase Document

101.DEF*    XBRL Taxonomy Extension Definition Linkbase Document

101.LAB*    XBRL Taxonomy Extension Label Linkbase Document

101.PRE*    XBRL Taxonomy Extension Presentation Linkbase Document

104*    Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101)

* Furnished with this quarterly report on Form 10-Q are the following documents formatted in XBRL (Extensible Business Reporting Language): (i) the Condensed Consolidated Balance Sheets at September 30, 20192020 and June 30, 2019,2020, (ii) the Condensed Consolidated Statements of Income for the three months ended September 30, 20192020 and 2018,2019, (iii) the Condensed Consolidated Statements of Changes in Shareholders' Equity for the three months ended September 30, 20192020 and 2018,2019, (iv) the Condensed Consolidated Statements of Cash Flows for the three months ended September 30, 20192020 and 2018,2019, and (v) Notes to Condensed Consolidated Financial Statements.

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SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this quarterly report on Form 10-Q to be signed on its behalf by the undersigned, thereunto duly authorized.

JACK HENRY & ASSOCIATES, INC.
Date:November 6, 2020JACK HENRY & ASSOCIATES, INC.
Date:November 8, 2019/s/ David B. Foss
David B. Foss
Chief Executive Officer and President
Date:November 8, 20196, 2020/s/ Kevin D. Williams
Kevin D. Williams
Chief Financial Officer and Treasurer


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